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#2 [00:04] <TheDungeonLord> Hey, minecraft 1.8.8 keeps crashing on my computer for some reason. Can you help me? http://paste.ubuntu.com/12900235/
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#8 [00:26] <mattym> TheDungeonLord, Your graphics hardware is not supported on Windows 10, and does not meet the minimum requirements for the game.
#9 [00:32] <TheDungeonLord> Okay, thanks mattym
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#21 [01:17] <chinamary> Why is my Realm "Closed"?
#22 [01:17] <mattym> chinamary, What do you mean?
#23 [01:17] <chinamary> Subscription is valid, but my Realm is "Closed". What is wrong?
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#25 [01:17] <wellyshelleys> Hello, my son is trying to load Minecraft. It won't launch. I've tried to update any Intel graphics drivers, but it finds none when I do the scan. The link to info about my prob is http://paste.ubuntu.com/12900534/
#26 [01:18] <mattym> wellyshelleys, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#27 [01:18] <chinamary> mattym, I hover over the Realm and it says "Closed".
#28 [01:18] <mattym> chinamary, You will need to contact the Realms support or check your settings for it. We cant assist with Realms related stuff here
#29 [01:18] <wellyshelleys> ahhhhh... ok. How do I remove Windows 10 and downgrade to Windows 7? I am using a laptop
#30 [01:19] <chinamary> Okie dokie. Thanks.
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#32 [01:19] <mattym> wellyshelleys, When did you do the update to Windows 10?
#33 [01:19] <wellyshelleys> Maybe about a month or so ago
#34 [01:19] <mattym> wellyshelleys, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#35 [01:19] <mattym> wellyshelleys, IF you dont have that option, you will need to do a full reinstall of Windows 7 and we cant help with that
#36 [01:21] <wellyshelleys> okay. Thanks for your help
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#40 [01:45] <TheEpicMatrix> Is somebody willing to help me?
#41 [01:46] <TheEpicMatrix> Hi, I've recently tried to get a Mojang Account. I'm trying to download Minecraft. I have clicked the button that sends a verification email to your inbox and it hasen't worked. I have clicked resend over 20 times almost and it still hasen't worked. I have searched through my spam folder, junk folder and all manners of things and it still hasen't showed up.Help please
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#43 [01:51] <mattym> thebadshepperd, What email provider are you using?
#44 [01:57] * Jessie [Jessie@notlogged] has joined #minecrafthelp
#45 [01:57] <Jessie> hello, i have a question about mods that are offered for minecraft
#46 [01:58] * Kadence [Kadence@notlogged] has joined #minecrafthelp
#47 [01:58] <Jessie> can this chat answer a question about minecraft mods?
#48 [01:59] <Kadence> Do you know when episode 2 is coming out for minecraft story mode
#49 [01:59] <Jessie> my question is; is there any way my downloaded mods will work on a prison server?
#50 [02:00] <mattym> ??> Jessie mods
#51 [02:00] <Absol> Jessie: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#52 [02:00] <Absol> Jessie: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#53 [02:01] <Jessie> do you know a channel that can assist with said content
#54 [02:01] <mattym> Kadence, There are no etas
#55 [02:01] <Kadence> What
#56 [02:02] <mattym> Jessie, There are many other chanels that may help. Im not sure which ones you would need
#57 [02:02] <mattym> Kadence, There are no etas (estimated time of arrival) on updates
#58 [02:03] <Kadence> Ok thank you
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#69 [02:46] <FAmily> i just want to play minecraft please let me play
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#76 [03:07] <sniperfreak1998> i have a problem with mods on my minercfat its starts and loads all the mods but when i load a world it loads i can play for 1 minute and then this message comes ---- Minecraft Crash Report ---- // Surprise! Haha. Well, this is awkward. Time: 23-10-15 10:02 Description: Ticking player java.lang.NoClassDefFoundError: eureka/api/EurekaAPI at buildcraftAdditions.compat.eureka.BCAEurekaEvents.onGettingAchievement(BCAEurekaEvents.java:16) at
#77 [03:07] <sniperfreak1998> ---- Minecraft Crash Report ---- // Surprise! Haha. Well, this is awkward. Time: 23-10-15 10:02 Description: Ticking player java.lang.NoClassDefFoundError: eureka/api/EurekaAPI at buildcraftAdditions.compat.eureka.BCAEurekaEvents.onGettingAchievement(BCAEurekaEvents.java:16) at cpw.mods.fml.common.eventhandler.ASMEventHandler_230_BCAEurekaEvents_onGettingAchievement_AchievementEvent.invoke(.dynamic) at cpw.mods.fml.common.eventhandler.A
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#88 [03:58] <ZomBieezXKilLeR> http://paste.ubuntu.com/12901123/
#89 [03:58] <ZomBieezXKilLeR> that is my problem
#90 [03:59] <Chromaryu> using Arabic?
#91 [03:59] <ZomBieezXKilLeR> yup
#92 [03:59] <ZomBieezXKilLeR> yes i use
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#95 [04:07] <katjez> i bought minecraft realms for 3 months thru paypal and i can play nor see my realm , is minecraft not working ?
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#107 [04:45] <Un3x> Hi
#108 [04:46] <Chromaryu> Hey
#109 [04:46] <Un3x> i have a problem with my account, when im loggin in im using my email but the password is not the same as my mojang password and now i forgot the password and can't log in
#110 [04:47] <Un3x> i say like this my email is from the mojang site and the password is from the old minecraft site
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#118 [05:22] <dadsadsad> d
#119 [05:22] <dadsadsad> hello
#120 [05:23] <dadsadsad> my minecraft says io.netty.channel.connecttimeoutexception: connection timed oud help plz
#121 [05:23] * CrystalMare is now known as Crystal|AFK
#122 [05:26] <dadsadsad> my minecraft says io.netty.channel.connecttimeoutexception: connection timed oud help plz
#123 [05:26] <dadsadsad> my minecraft says io.netty.channel.connecttimeoutexception: connection timed oud help plz
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#127 [05:37] <SnapDragon> dont found drivers for minecraft
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#131 [05:43] <Martini> Everytime i open minecrat i get a error that me graphics drive are running out of date en that i have to update them but how do i do that?
#132 [05:43] <Martini> Everytime i open minecrat i get a error that me graphics drive are running out of date en that i have to update them but how do i do that?
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#135 [05:47] <Snasty> hi i just recovered my minecraft account but all the servers that i try to join won't work do u know how to fix it
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#137 [05:54] <SlamNetwork> Hey guys, Everytime I try to join a multiplayer server/realm, I'm able to play for about 30 seconds to a minute and then everything in the world freezes (other players, animals, etc) and then I get the message 'Connection Lost: Timed Out". It's super frustrating, because I haven't been able to play for a few months now. Any ideas on what I need to do?
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#139 [06:12] * Mille0912 [Mille0912@notlogged] has joined #minecrafthelp
#140 [06:14] <Mille0912> I cant play minecraft because it says "the game had crashed" and "its an error"
#141 [06:14] <Mille0912> How i can change this?
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#143 [06:17] <Mille0912> Hey, i have a problem. i cant play minecraft
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#146 [06:19] <Mille0912> please help me
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#148 [06:22] <Clock> ??> Mille0912 scold/error
#149 [06:22] <Absol> Mille0912: It's not helpful to just say "Some error" or "Some message". We need to know exactly what error(s) you are getting in order to tell you what it means.
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#157 [06:44] <SlamNetwork> Hello?
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#160 [07:02] <Kolortz> Hello
#161 [07:03] <Kolortz> My problem is trying to log into ftb infinity and writes me that:
#162 [07:03] <Kolortz> "Check your username and password. If you use OLD non-migrated account try using username instead of email. You need to use paid minecraft account credentials. Mojang account without paid MC won't work."
#163 [07:04] <Jake_Evans> Kolortz: Use the same details you use to login to the normal vanilla launcher
#164 [07:05] <Jake_Evans> If you still have issues, ask in #FTB
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#166 [07:06] <Kolortz> so I use the same login in Vanilla
#167 [07:06] <Jake_Evans> Yes
#168 [07:06] <Jake_Evans> Yes
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#170 [07:06] <dadsadsad> hello
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#173 [07:09] <dadsadsad> when i want to join a server this pops up io.netty.channel.connecttimeoutexception: connection timed out: on every severer i want to join can someone help me??
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#176 [07:10] <dadsadsad> when i want to join a server this pops up io.netty.channel.connecttimeoutexception: connection timed out: on every severer i want to join can someone help me??
#177 [07:10] <konkoskodor> ---- Minecraft Crash Report ---- // This doesn't make any sense! Time: 23.10.15 16:07 Description: Starting integrated server java.lang.ExceptionInInitializerError at net.minecraft.server.MinecraftServer.<init>(SourceFile:120) at bsx.<init>(SourceFile:38) at bao.a(SourceFile:1610) at bdb.a(SourceFile:202) at bdw.a(SourceFile:172) at bdb.a(SourceFile:301) at bdw.k(SourceFile:232) at bdw.p(SourceFile:211) at bao.p(Sourc
#178 [07:10] <konkoskodor> please help
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#181 [07:12] <dadsadsad> when i want to join a server this pops up io.netty.channel.connecttimeoutexception: connection timed out: on every severer i want to join can someone help me??\
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#183 [07:19] <dadsadsad> when i want to join a server this pops up io.netty.channel.connecttimeoutexception: connection timed out: on every severer i want to join can someone help me??
#184 [07:22] * emeraldgamezzz [emeraldgamezzz@notlogged] has joined #minecrafthelp
#185 [07:23] <emeraldgamezzz> hello, i have got any questions
#186 [07:23] * Lord_Ralex_ [Lord_Ralex_@notlogged] has joined #minecrafthelp
#187 [07:23] <emeraldgamezzz> 1st question, minecraft doesn't do it, can you see what the problem is http://paste.ubuntu.com/12875358/
#188 [07:23] <GreyVulpine> emeraldgamezzz - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#190 [07:25] <emeraldgamezzz> oke but i cann't find links on the pages of the minecraft for install other drivers
#191 [07:25] <GreyVulpine> emeraldgamezzz - There are none.
#192 [07:25] * yellow_torch [yellow_torch@notlogged] has joined #minecrafthelp
#193 [07:25] <emeraldgamezzz> can minecraft but some links on the pages please
#194 [07:26] <GreyVulpine> emeraldgamezzz - You have an Intel 4 series video chipset. Intel has stopped providing drivers for that chipset. There are no windows 10 drivers for the 4 series video chipset
#195 [07:26] <emeraldgamezzz> ok
#196 [07:26] <dadsadsad> when i want to join a server this pops up io.netty.channel.connecttimeoutexception: connection timed out: on every severer i want to join can someone help me??
#197 [07:26] <GreyVulpine> emeraldgamezzz - It's not Minecraft's responsibility to provide video drivers. It's up to the video card manufacturer to provide drivers.
#198 [07:26] <GreyVulpine> dadsadsad - What servers have you tried?
#199 [07:27] <emeraldgamezzz> but i can play minecraft edition beta
#200 [07:27] <dadsadsad> hobbelcraft pikka network hypixel
#201 [07:27] <GreyVulpine> emeraldgamezzz - Yes you can
#202 [07:27] <GreyVulpine> dadsadsad - Try the server: mctest.ae97.net
#203 [07:27] <emeraldgamezzz> and why than not the real minecraft
#204 [07:27] <yellow_torch> i am having trouble with starting minecraft as i need to update my graphic driver but when i follow the instructions they tell me to scan for drivers then it says i have none to update but when i try to get on minecraft it keeps on saying you need to update your driver
#205 [07:27] <GreyVulpine> emeraldgamezzz - It runs differently, has different requirements
#206 [07:27] <GreyVulpine> yellow_torch - Got a link to your dxdiag?
#207 [07:27] <emeraldgamezzz> oke now understand i
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#209 [07:28] <yellow_torch> no i dont
#210 [07:28] <GreyVulpine> yellow_torch - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#211 [07:28] <yellow_torch> i have done this already
#212 [07:29] <GreyVulpine> yellow_torch - At the end, you'll have a link to your dxdiag, please provide it here
#213 [07:29] <yellow_torch> http://paste.ubuntu.com/12902127/
#214 [07:29] <dadsadsad> greyvulpine it don't work that server
#215 [07:29] <yellow_torch> there
#216 [07:29] <GreyVulpine> dadsadsad - Same error?
#217 [07:29] <dadsadsad> jup
#218 [07:29] <dadsadsad> on every server
#219 [07:29] * emeraldgamezzz [emeraldgamezzz@notlogged] has quit. (Quit: Web client closed)
#220 [07:29] <dadsadsad> i have a mc mini mid 2011
#221 [07:30] <yellow_torch> hello?
#222 [07:30] <GreyVulpine> yellow_torch - Unfortunately, the intel integrated video chipset in your computer is no longer supported past windows 8.1
#223 [07:30] <GreyVulpine> yellow_torch - Intel has not released any drivers for your system on windows 10
#224 [07:30] <yellow_torch> so what do i do?
#225 [07:31] <GreyVulpine> yellow_torch - Did you upgrade to windows 10 on that computer?
#226 [07:31] <yellow_torch> yes
#227 [07:31] <GreyVulpine> yellow_torch - When did you do so?
#228 [07:31] <yellow_torch> yesterday
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#230 [07:31] <GreyVulpine> yellow_torch - Then you can use Windows 10's built in downgrade utility to switch back to the version of windows you had previously.
#231 [07:31] <GreyVulpine> ??> yellow_torch win/downgrade
#232 [07:31] <Absol> yellow_torch: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#233 [07:31] <GreyVulpine> yellow_torch - Follow Absol's instructions
#234 [07:31] <yellow_torch> ok
#235 [07:31] <GreyVulpine> dadsadsad - What security software do you run?
#236 [07:32] <dadsadsad> none i think i have none
#237 [07:32] <GreyVulpine> dadsadsad - No antivirus? No firewall? Nothing?
#238 [07:33] <dadsadsad> ooo i have ziggo
#239 [07:33] <dadsadsad> firewall
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#241 [07:33] <GreyVulpine> dadsadsad - Can't say I've heard of that, could you try turning it off and seeing if Minecraft will work?
#242 [07:34] <dadsadsad> already try that do resetting my router work?
#243 [07:34] <GreyVulpine> dadsadsad - What?
#244 [07:34] <dadsadsad> fully reset my router do that help?
#245 [07:34] <yellow_torch> its not lettin me downgrade
#246 [07:34] <GreyVulpine> dadsadsad - You could try it
#247 [07:34] <GreyVulpine> yellow_torch - Why not?
#248 [07:35] <dadsadsad> one thanks for help
#249 [07:35] <yellow_torch> idk it just dosnt come up with the option
#250 [07:35] <dadsadsad> one =oke
#251 [07:35] <GreyVulpine> yellow_torch - Then you're either going to need to manually install a prior version of windows, or you will need to find a newer computer to play minecraft on
#252 [07:36] <dadsadsad> or upgrade it
#253 [07:36] <DavidM> Hi - Just wondering if someone can help me with a Forge problem? I'm trying to load Forge 1.8 into my sons Minecraft game. After a heap of tries Ive got it loaded into Versions, but when I launch Minecraft and attempt to modify Forge profile or add a new profile, I can't select Forge 1.8 in the Use Version dropdown. I'm stuck and my son needs to upgrade so he can play same version as his friends tomorrow. Thanks in advance for help.
#254 [07:36] <yellow_torch> it was working yesterday i was on windows 10 yesterday and it was fine i did a restart and removed all my bugs and viruses of my computer so it was faster
#255 [07:36] <GreyVulpine> DavidM - Sorry, we don't deal with Forge here
#256 [07:37] <DavidM> OK. Any suggestions where I could try?
#257 [07:37] <GreyVulpine> yellow_torch - Can't help you any further. Intel's stopped support for your specific chipset past windows 8.1
#258 [07:37] <yellow_torch> can i change drivers?
#259 [07:37] <GreyVulpine> DavidM - Try their forums? http://www.minecraftforge.net/forum/
#260 [07:37] <GreyVulpine> yellow_torch - Nope
#261 [07:38] <DavidM> Thanks :)
#262 [07:38] <yellow_torch> what can i do?
#263 [07:38] * xISlexium [xISlexium@notlogged] has joined #minecrafthelp
#264 [07:38] <Lutzee> yellow_torch: Use a newer PC
#265 [07:38] <GreyVulpine> yellow_torch - You're either going to need to manually find installation media to install windows yourself, or get a newer computer
#266 [07:39] <xISlexium> my minecraft is crashing when i will start it
#267 [07:39] <yellow_torch> i cant aford another newer and i dont know how to manually find installation
#268 [07:40] <dadsadsad> grey vulpine on my laptop and my mac it won't work minecraft still same error
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#273 [07:43] <dadsadsad> io.netty.channel.connecttimeoutexception: connection timed out: on all pc's in my house and both routers
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#292 [08:12] <Phant0mCraft3r> txdhgdd
#293 [08:12] <Phant0mCraft3r> My Minecraft geht nicht mehr warum?
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#297 [08:23] <kokoowarrior> I c'ant connect on Minecraft
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#301 [08:29] <GhostRider1X1> Well, Im trying to open minecraft premium 1.7.2 and it says some type of crash is closing my minecraft. Please help me, Thank you
#302 [08:29] <GhostRider1X1> Here is the link
#303 [08:29] <GhostRider1X1> http://paste.ubuntu.com/12902535/
#304 [08:30] * Goddoggoddy [Goddoggoddy@notlogged] has joined #minecrafthelp
#305 [08:31] <Goddoggoddy> is this also support for ps4 version?
#306 [08:34] * wario01 [wario01@notlogged] has joined #minecrafthelp
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#310 [08:41] <Loewelo> kann ich auf deutsch fragen
#311 [08:42] * kaua1300 [kaua1300@notlogged] has joined #minecrafthelp
#312 [08:43] <Loewelo> Login doesnt work - passwort reset doesnt work ... and now?
#313 [08:43] <CubeTheThird> ??> Loewelo login/throttle
#314 [08:43] <Absol> Loewelo: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#315 [08:43] <Absol> Loewelo: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#320 [08:48] <beetle> I have got a problem, because i can not login my old account. I have buy a redeem number but i don`t can use this
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#323 [08:52] <namskuukkeli> what
#324 [08:52] * adidas123456789a [adidas123456789a@notlogged] has joined #minecrafthelp
#325 [08:53] <beetle> hallo wer kann mir helfen meinen alten account zu importieren
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#330 [08:58] <yugiohlink> i need help
#331 [08:58] <yugiohlink> I registe da accont called angelguy300 and angelguy200 and i dont have it
#332 [08:58] <yugiohlink> it doesnt even have it on my email
#333 [09:00] <Brookex> ok , so i belive i am in one big mess- so i go and click on the Minecraft icon itself, it goes and loads itself- i then click on play and it loads once again, but then it goes back to it previous page and says Game Output, please help me solve this
#334 [09:00] * kirby|gone is now known as mrkirby153
#335 [09:00] <CubeTheThird> ??> Boreeas launcher/game-output
#336 [09:00] <Absol> Boreeas: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#337 [09:00] <CubeTheThird> oops
#338 [09:00] <Absol> Boreeas: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#339 [09:00] <CubeTheThird> ??> Brookex launcher/game-output
#340 [09:00] <Absol> Brookex: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#341 [09:00] <Absol> Brookex: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#342 [09:01] <Boreeas> CubeTheThird: ok
#343 [09:01] <CubeTheThird> :Z
#344 [09:01] <Brookex> http://paste.ubuntu.com/12902783/
#345 [09:02] <CubeTheThird> Brookex, can you show me the launcher log too?
#346 [09:03] <Brookex> http://paste.ubuntu.com/12902793/
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#348 [09:03] <CubeTheThird> Brookex, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#349 [09:04] <Brookex> yep
#350 [09:04] <CubeTheThird> Brookex, close the launcher. Delete the usercache.json file, and re-open it
#351 [09:05] <yugiohlink> wwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww
#352 [09:05] <yugiohlink> eeeeeeeeeeee
#353 [09:05] <yugiohlink> pls
#354 [09:05] <yugiohlink> no
#355 [09:05] <yugiohlink> sem[ao
#356 [09:05] <yugiohlink> hel
#357 [09:05] <yugiohlink> no
#358 [09:05] <yugiohlink> xd\
#359 [09:05] * Absol kicked yugiohlink from #minecrafthelp (Reason: ugiohlink :Stop spamming)
#360 [09:05] <Brookex> yep
#361 [09:06] <CubeTheThird> Brookex, after that try pressing play again
#362 [09:07] * Ibrido [Ibrido@notlogged] has joined #minecrafthelp
#363 [09:07] <Aj_> Hi I'm trying to uninstall and reinstall a graphics driver, I have uninstalled it. On the instructions page I was told to "Open the Intel driver ZIP that you should have obtained and extract this to a folder." But I don't know where to find it. This is what I need help with. Can you help me find this folder that I should have obtained so that I can "Extract it"
#364 [09:07] <Brookex> it still take me back to game output
#365 [09:07] <CubeTheThird> Brookex, can you show me the new output?
#366 [09:08] <CubeTheThird> Aj_, did you download a graphics driver?
#367 [09:08] <Brookex> http://paste.ubuntu.com/12902829/
#368 [09:08] <CubeTheThird> hmm this is strange
#369 [09:09] <Aj_> Urrm I installed one
#370 [09:09] * XTonyX [XTonyX@notlogged] has joined #minecrafthelp
#371 [09:09] <XTonyX> How to fix this? http://paste.ubuntu.com/12849149/
#372 [09:10] <Andrio> Brookex, tried reinstalling Minecraft?
#373 [09:10] <Andrio> ??> Brookex win/reinst
#374 [09:10] <Absol> Brookex: You may need to reinstall the locally installed files that Minecraft puts into place.
#375 [09:10] <Absol> Brookex: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#376 [09:10] <CubeTheThird> Aj_, do you have a dxdiag report?
#377 [09:10] * Ibrido [Ibrido@notlogged] has quit. (Client Quit)
#378 [09:10] <Aj_> What is that?
#379 [09:11] <CubeTheThird> ??> Aj_ win/dxdiag
#380 [09:11] <Absol> Aj_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#381 [09:12] <Aj_> Ok i'll do that
#382 [09:13] * mrkirby153 is now known as kirby|gone
#383 [09:14] <Andrio> XTonyX, I don't believe that graphics card is supported on Windows 10.
#384 [09:14] <Brookex> i think it might work, its taking its time on loading . will let you know if you have fixed it
#385 [09:14] <Andrio> You'll need to downgrade to whatever version of Windows your PC came with.
#386 [09:14] <Andrio> mm
#387 [09:16] <Aj_> CubeTheThird, Shall I send you the link to the report?
#388 [09:16] <CubeTheThird> yes please
#389 [09:17] <Aj_> http://paste.ubuntu.com/12902882/
#390 [09:17] <CubeTheThird> Aj_, can you show me a paste of your crash report too?
#391 [09:17] <Aj_> Is this the one that I got on Minecraft?
#392 [09:18] <CubeTheThird> yes
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#396 [09:19] <Aj_> CubeTheThird, this is the crash report: http://paste.ubuntu.com/12902928/
#397 [09:19] <Aj_> CubeTheThird, this is the crash report: http://paste.ubuntu.com/12902928/
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#399 [09:20] <Brookex> IT WORKS !!!!! OMG THANK YOU SO MUH - i love u guys !!!!!
#400 [09:20] <CubeTheThird> Aj_, ok. There are no graphics drivers for your chipset for windows 10, but another method might work. Are you using the default game launcher?
#401 [09:21] <Aj_> Yes, I believe so
#402 [09:22] <CubeTheThird> Aj_, actually, can you show me a paste of the launcher log?
#403 [09:23] <Aj_> http://paste.ubuntu.com/12902964/
#404 [09:24] <CubeTheThird> Aj_, did you purchase minecraft?
#405 [09:24] <Aj_> no
#406 [09:24] <CubeTheThird> Aj_, then you may purchase it at minecraft.net/store
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#408 [09:26] <XTonyX> Would some other way I pack my minecraft without getting back windows 10?
#409 [09:26] <CubeTheThird> XTonyX, copy your launcher log onto http://paste.ubuntu.com and give the URL here.
#410 [09:27] <Aj_> But that won't help me find the folder that I'm looking for
#411 [09:27] * bryant [bryant@notlogged] has joined #minecrafthelp
#412 [09:28] <bryant> i need some help. i forgot my security questions and it doesnt let me send an email to request new ones
#413 [09:28] * CubeTheThird kicked Aj_ from #minecrafthelp (Reason: j_ :pirating is illegal. Please purchase the game at minecraft.net/store)
#414 [09:28] <CubeTheThird> ??> bryant account/send-email
#415 [09:28] <Absol> bryant: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#416 [09:28] <Absol> bryant: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#417 [09:29] <bryant> how do u get ur trans. id
#418 [09:29] <CubeTheThird> bryant, do you have the confirmation email from your purchase?
#419 [09:29] <bryant> i doubt it, i bought it a year or 2 ago
#420 [09:29] <CubeTheThird> bryant, well can you check?
#421 [09:29] <bryant> ya
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#424 [09:30] <CubeTheThird> Mitchell909, have you purchased the game yet?
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#427 [09:30] <XTonyX_> http://paste.ubuntu.com/12903020/
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#429 [09:31] <CubeTheThird> XTonyX_, ok. Delete the launcher you have, and get the new one from minecraft.net/download
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#433 [09:33] <tooba_playa> Minecraft won't launch any version later than 1.7.10, the launcher just reloads with a Java hotspot error.
#434 [09:33] <Mitchell909> I need help locating a folder that I am being asked to locate by the set of instructions that I have been given
#435 [09:33] <CubeTheThird> Mitchell909, you can purchase minecraft at minecraft.net/store
#436 [09:33] <tooba_playa> It ran fine yesterday, just up and quit this morning.
#437 [09:34] <CubeTheThird> tooba_playa, is there an error log?
#438 [09:34] <tooba_playa> Yes....
#439 [09:34] <CubeTheThird> tooba_playa, copy it onto http://paste.ubuntu.com and give the URL here.
#440 [09:34] <Mitchell909> That's irrelevant though, I would like to be able to install the driver that I was asked to uninstall
#441 [09:34] <Mitchell909> Therefore I need to locate this folder
#442 [09:35] <tooba_playa> http://paste.ubuntu.com/12903059/
#443 [09:35] <XTonyX_> CubeTheThird It didn't work download minecraft again
#444 [09:35] * CubeTheThird kicked Mitchell909 from #minecrafthelp (Reason: itchell909 :we don't support pirates)
#445 [09:35] <CubeTheThird> XTonyX_, can you show me the new launcher log?
#446 [09:35] <CubeTheThird> ??> XTonyX_ win/reinst
#447 [09:35] <Absol> XTonyX_: You may need to reinstall the locally installed files that Minecraft puts into place.
#448 [09:35] <Absol> XTonyX_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#449 [09:35] <tooba_playa> I get the same log trying to load any version of 1.8 or the beta snapshots. 1.7.10 and earlier load fine.
#450 [09:35] <CubeTheThird> oops wrong person
#451 [09:36] <CubeTheThird> XTonyX_, ignore that
#452 [09:36] <XTonyX_> http://paste.ubuntu.com/12903069/
#453 [09:36] <CubeTheThird> ??> tooba_playa mac/reinst
#454 [09:36] <Absol> tooba_playa: You may need to reinstall the locally installed files that Minecraft puts into place.
#455 [09:36] <Absol> tooba_playa: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#456 [09:36] <CubeTheThird> XTonyX_, you didn't delete the old launcher
#457 [09:36] <tooba_playa> Will that zap my save files?
#458 [09:37] <CubeTheThird> tooba_playa, it will not
#459 [09:37] <XTonyX_> Ok, I'll try again
#460 [09:37] * felix [felix@notlogged] has joined #minecrafthelp
#461 [09:37] <felix> hallå
#462 [09:37] <felix> sorry
#463 [09:38] <felix> i need help with mine craft
#464 [09:38] <CubeTheThird> felix, what's the problem?
#465 [09:38] <felix> I am playing on servers with 1.9 and I cannot leave 1.9 now
#466 [09:39] <CubeTheThird> felix, what do you mean by 'cannot leave'?
#467 [09:39] <felix> it is stuck in the 1.9
#468 [09:39] <CubeTheThird> felix, what happens when you try changing versions?
#469 [09:40] <felix> I go to the settings for changing and it stays with the 1.9
#470 [09:40] <CubeTheThird> felix, what are you changing it to?
#471 [09:41] <XTonyX_> Wow
#472 [09:41] <felix> I try to changing it to the 1.8.7 and it gets stuck and I can't join friends server
#473 [09:41] * dady [dady@notlogged] has quit. (Quit: Web client closed)
#474 [09:42] <CubeTheThird> felix, it get's stuck downloading, or what?
#475 [09:42] <tooba_playa> No change, the Terminal results are at http://paste.ubuntu.com/12903113/
#476 [09:42] <felix> no I change it and it plays on he
#477 [09:42] <felix> sorry
#478 [09:43] <felix> I change it and it starts up on 1.8.7 and it goes to the 1.9
#479 [09:43] <CubeTheThird> felix, hmm ok. In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#480 [09:43] <felix> ok
#481 [09:43] * Fireryan321 [Fireryan321@notlogged] has joined #minecrafthelp
#482 [09:43] <felix> it is opened
#483 [09:43] <CubeTheThird> tooba_playa, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#484 [09:43] <Fireryan321> Hello
#485 [09:44] <XTonyX_> Thank CubeTheThird, it worked fine install minecraft again, is running smoothly ^^, Good Luck to fix other problems of other users :)
#486 [09:44] <CubeTheThird> felix, close the launcher and delete the launcher_profiles.json file
#487 [09:44] <CubeTheThird> XTonyX_, ah good
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#489 [09:44] <felix> ok
#490 [09:44] <tooba_playa> OK
#491 [09:44] <felix> I deleted them
#492 [09:44] <CubeTheThird> felix, open the launcher and try again
#493 [09:44] <CubeTheThird> tooba_playa, delete everything there except for the saves folder
#494 [09:45] <felix> thanked
#495 [09:45] <XTonyX_> Obrigado mesmo ^-^ tchau tchau
#496 [09:45] <Fireryan321> If i wanna launch minecraft it gonna crash what do i do i got a ubuntu pastebin ip adres
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#499 [09:45] <felix> sorry for my English it helped and I am playing in the 1.8.7
#500 [09:45] <felix> thank you
#501 [09:46] <tooba_playa> Done, run the Launcher again?
#502 [09:46] <Fireryan321> do you mean me?
#503 [09:46] <Fireryan321> tooba you mean me?
#504 [09:46] <CubeTheThird> Fireryan321, give the link here
#505 [09:46] <Fireryan321> okay
#506 [09:46] <CubeTheThird> tooba_playa, that's right
#507 [09:46] <Fireryan321> here you go
#508 [09:46] <Fireryan321> http://paste.ubuntu.com/12903109/
#509 [09:47] <CubeTheThird> Fireryan321, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#510 [09:48] <Fireryan321> how do i downgrade my computer?
#511 [09:48] <Fireryan321> do you got any download link to downgrade my pc>
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#513 [09:49] <CubeTheThird> ??> Fireryan321 win/downgrade
#514 [09:49] <Absol> Fireryan321: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#515 [09:49] <Kuna> Windows 10 still isnt working
#516 [09:49] <Fireryan321> thnx
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#518 [09:49] * funnyPfanni [funnyPfanni@notlogged] has joined #minecrafthelp
#519 [09:50] <Kuna> i mean, Minecraft isnt working. I followed the instructions, but Windows says my code has been used already
#520 [09:50] <CubeTheThird> Kuna, logout and back in to the windows store
#521 [09:50] <funnyPfanni> http://paste.ubuntu.com/12903165/
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#523 [09:50] <Kuna> I'll try, tnx
#524 [09:50] * medavasiliauskaite [medavasiliauskaite@notlogged] has joined #minecrafthelp
#525 [09:50] <CubeTheThird> funnyPfanni, one moment
#526 [09:50] <funnyPfanni> Yes
#527 [09:51] <CubeTheThird> funnyPfanni, download and install https://www.nvidia.com/download/driverResults.aspx/89879/en-us
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#529 [09:51] <funnyPfanni> Yes. OK. Thank you
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#532 [09:51] <LJLP> Hi i have a problem with my Nitrado Server i cant´connect ther always stands mod rejection [FMLMod: MCFrames{1.0}, ... could somebody help me??
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#535 [09:52] <CubeTheThird> ??> LJLP mods
#536 [09:52] <LJLP> Portal gun and Optifine
#537 [09:53] * CubeTheThird kicks Absol
#537 [09:53] <CubeTheThird> LJLP, sorry we don't support mods here
#538 [09:53] <Absol> LJLP: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#539 [09:53] <Absol> LJLP: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#540 [09:53] <LJLP> ohh okay thanks
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#542 [09:54] <tooba_playa> That fixed it. Hate to lose all the prefs, but it launches again. Nice job juggling all the chats!
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#545 [09:55] <Kuna> [16:49]Minecraft isnt working. I followed the instructions, but Windows says my code has been used already.
#546 [09:56] <Kuna> logging in again didn't work
#547 [09:56] <IvanDonat08> does not get the email to change the password can help me ?
#548 [09:57] <djmarch> Hi, I can't seem to launch minecraft. I get a render error. I have visited the grafix manudactura website but it says that the drivers are up to date. Anyone have any ideas how to fix it? Here is the link to my DxDiag: http://paste.ubuntu.com/12903211/
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#550 [09:57] <IvanDonat08> does not get the email to change the password can help me ?
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#552 [10:00] <CubeTheThird> Kuna, are you logged in to the store with the same account used for your windows login?
#553 [10:01] <CubeTheThird> djmarch, sorry but unfortunately your graphics card is not supported on newer editions of Windows. You will either need to downgrade to Windows 8 (or lower) or use a different computer.
#554 [10:01] <CubeTheThird> ??> IvanDonat08 mojang/email
#555 [10:01] <Absol> IvanDonat08: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#556 [10:01] <Absol> IvanDonat08: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#557 [10:01] <djmarch> OK thank you
#558 [10:01] <djmarch> OK thank you
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#560 [10:02] <Kuna> CubeTheThird, yep, think so
#561 [10:03] <CubeTheThird> Kuna, hmm not sure then. I recommend you contact microsoft support about it, since they are responsible for that stuff
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#563 [10:03] <Kuna> CTT, funny, they had a link of this site:)
#564 [10:04] <CubeTheThird> uhg
#565 [10:04] <AnonymousGirl> My minecraft key don't work
#566 [10:04] <CubeTheThird> Kuna, so you talked to them and they sent you here?
#567 [10:04] <Kuna> no, their website had a link
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#569 [10:04] <CubeTheThird> ah
#570 [10:05] <CubeTheThird> ya I dono why. There is very little we can do to assist with the W10 beta
#571 [10:05] <Kuna> ok tnx anyway. I'll have to contact Windows then
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#583 [10:18] <jadaplays> missing driver
#584 [10:19] <CrazyMonkeyy666> I want to repair my diamond pick axe in the anvil with diamonds, I've repaired that same pick axe many times before with the same enchants but now its saying 'too expensive', any ideas why I cant repair it?
#585 [10:20] <jadaplays> upgraded to windows 10 and now it's not working, it's telling me i need to upgrade my graphics driver??!!
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#587 [10:20] <CubeTheThird> jadaplays, do you have a dxdiag report?
#588 [10:20] <jadaplays> yes i do
#589 [10:21] <DARKSHADOW0120> YES I DO
#590 [10:21] <CubeTheThird> CrazyMonkeyy666, there is a limit to how many times you can repair
#591 [10:21] <CubeTheThird> jadaplays, give a URL to it here
#592 [10:21] <DARKSHADOW0120> soz caps on
#593 [10:21] <jadaplays> http://paste.ubuntu.com/12903403/
#594 [10:21] <DARKSHADOW0120> http://paste.ubuntu.com/12903430/
#595 [10:21] <CubeTheThird> jadaplays, one moment
#596 [10:21] <jadaplays> ok
#597 [10:21] <DARKSHADOW0120> ok tx for ur help
#598 [10:21] <clarjon1> CrazyMonkeyy666: Do you have enough experience levels to do the repair?
#599 [10:22] <DARKSHADOW0120> ?
#600 [10:22] <CubeTheThird> DARKSHADOW0120, only messages with your name are for you
#601 [10:22] <CrazyMonkeyy666> yes, i have 43 levels and every time i repaired it before, i needed no more than 20
#602 [10:22] <CubeTheThird> jadaplays, download and install windows 64 exe: https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
#603 [10:22] <CubeTheThird> CrazyMonkeyy666, again, there is a limit to the number of times you can repair
#604 [10:23] <jadaplays> ok thanks i will let you know if it works!
#605 [10:23] <CubeTheThird> DARKSHADOW0120, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#606 [10:23] <DARKSHADOW0120> CubeTheThird soz man first time on\
#607 [10:23] <CrazyMonkeyy666> oh okay, thanks
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#610 [10:24] <jadaplays> what one should i download it gives me four options?
#611 [10:24] <CubeTheThird> jadaplays, the 64 exe
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#614 [10:25] <DARKSHADOW0120> CubeTheThird it gave me six options
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#616 [10:26] <CubeTheThird> DARKSHADOW0120, you opened the link I gave you right? there's only 1 option on that page
#617 [10:26] <Aberson777> ive just installed windows 10 and now mincraft isnt working because of an openGL problem.
#618 [10:26] <DARKSHADOW0120> hold on
#619 [10:26] <CubeTheThird> Aberson777, do you have a dxdiag report?
#620 [10:26] <Aberson777> yes
#621 [10:27] <Aberson777> http://paste.ubuntu.com/12903441/
#622 [10:27] <CubeTheThird> Aberson777, that's not the full report
#623 [10:27] <jadaplays> it's saying this computer doesn't meet the minimum requirements for installing the software
#624 [10:27] <DARKSHADOW0120> http://paste.ubuntu.com/12903494/ this is what my page says
#625 [10:28] <CubeTheThird> DARKSHADOW0120, ya. THe download it at the top of the page...
#626 [10:28] <DARKSHADOW0120> nvm i was being an idiot
#627 [10:28] <Aberson777> http://paste.ubuntu.com/12903509/
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#629 [10:29] <CubeTheThird> jadaplays, hmm that's weird. Can you get the 64 zip?
#630 [10:29] <jadaplays> it's saying this computer doesn't meet the minimum requirements for installing the software
#631 [10:29] <CubeTheThird> Aberson777, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#632 [10:29] <jadaplays> ill try
#633 [10:29] <DARKSHADOW0120> CubeTheThird soz being an idiot
#634 [10:29] <Aberson777> ok tnks anyway
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#636 [10:30] <CubeTheThird> no worries
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#640 [10:32] <kevin_> so i went back into some old beta minecraft versions just for fun and then when i come back to the previous version now everything still looks like the beta version, such as the lighting, the tree leaves, the grass color, and so on, what can I do to fix this?
#641 [10:32] <jadaplays> ok something poped up when i download the 64 zip
#642 [10:32] <Aleshiab> When I was on my own creative world when I placed a block it glitches and when I'm building it's constantly glitching
#643 [10:32] <CubeTheThird> kevin_, are you sure it's not still running the beta version?
#644 [10:32] <jadaplays> 7z
#645 [10:32] <CubeTheThird> jadaplays, "something"?
#646 [10:32] <jadaplays> 7z
#647 [10:33] <kevin_> yes im sure
#648 [10:33] <CubeTheThird> Aleshiab, define 'glitching'
#649 [10:33] <Aleshiab> What does define mean
#650 [10:33] <DARKSHADOW0120> CubeTheThird whats happing to my pc
#651 [10:33] <CubeTheThird> kevin_, in the game's video settings, make sure the lighting and graphics settings are set to their highest
#652 [10:33] <jadaplays> display auto, graphics, etc
#653 [10:33] <jadaplays> what do i click
#654 [10:33] <kevin_> i have already
#655 [10:33] <CubeTheThird> jadaplays, run the setup
#656 [10:33] <CubeTheThird> kevin_, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#657 [10:34] <kevin_> ok then what?
#658 [10:34] <CubeTheThird> Aleshiab, what do you mean by 'glitching'
#659 [10:34] <Aleshiab> What does define mean
#660 [10:34] <Aleshiab> Like the screen keeps going on then off
#661 [10:35] <CubeTheThird> Aleshiab, so it's flickering
#662 [10:35] <Aleshiab> Yes
#663 [10:35] <CubeTheThird> ??> Aleshiab win/dxdiag
#664 [10:35] <Absol> Aleshiab: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#665 [10:35] <jadaplays> when i hit run setup it shows a red x
#666 [10:35] <kevin_> i opened the game dir
#667 [10:36] <Aleshiab> It is on minecraft pe
#668 [10:36] <CubeTheThird> kevin_, delete the options.txt file
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#670 [10:36] <Aleshiab> It is flickering on minecraft pe that's why I'm on my iPad
#671 [10:36] <mehmet> jhılvk,
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#673 [10:37] <jadaplays> it won't work, it shows a red x
#674 [10:37] <CubeTheThird> Aleshiab, oh.. you might want to check on the minecraft forums about that then, or see if there are similar issues on the bug tracker (bugs.mojang.com)
#675 [10:37] <CubeTheThird> jadaplays, that's all it shows?
#676 [10:37] <kevin_> i see a file named options and one neamed optionsof which one?
#677 [10:37] <jadaplays> yeah
#678 [10:37] <CubeTheThird> kevin_, options
#679 [10:37] <CubeTheThird> kevin_, are you using mods?
#680 [10:37] <Aleshiab> Ok thank you bye
#681 [10:38] <jadaplays> just a red x and ok, when i hit ok nothing happens
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#683 [10:38] <Fireryan321> hello
#684 [10:38] <kevin_> ok i did now what?
#685 [10:38] <mehmet> ama minicarf açılmıyor
#686 [10:38] <Fireryan321> i need help my minecraft keeps crashing if i launch it
#687 [10:39] <kevin_> no im not i perfer vanilla
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#690 [10:40] <kevin_> so what next?
#691 [10:40] <Aleshiab_> Is herobrine real
#692 [10:41] <jadaplays> ??????
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#694 [10:42] <Aleshiab_> Hi
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#696 [10:42] <Fireryan321> My minecraft keeps crashing if i launch it what do i do?
#697 [10:42] <kevin_> should i try to run the game now?
#698 [10:42] <Aleshiab_> I'm not on time out
#699 [10:42] <CubeTheThird> kevin_, that's right
#700 [10:42] <kevin_> ok brb
#701 [10:42] <CubeTheThird> Fireryan321, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#702 [10:42] <Fireryan321> http://paste.ubuntu.com/12903620/
#703 [10:42] <Fireryan321> here you go
#704 [10:43] <Aleshiab_> Oh no
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#706 [10:44] <isaac>
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#708 [10:45] <CubeTheThird> Fireryan321, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#709 [10:45] <Fireryan321> ah ok
#710 [10:45] <Fireryan321> but if i wanna downgrade it i need to delete the administartor account
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#712 [10:46] <Fireryan321> how can i delete it i cant find in on the internet
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#715 [10:47] <CubeTheThird> why would you need to delete the account to downgrade?
#716 [10:47] <kevin_> hey so i just launched the game and it looks like its fixed so thank you so much for the help
#717 [10:48] <CubeTheThird> oh good!
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#719 [10:49] <Marcus> Hello I need help with MCPE servers
#720 [10:49] <kevin_> yep im all good to go, have a nice day! and thanks again!
#721 [10:49] <Marcus> What
#722 [10:49] <Fireryan321> the inter said i need to delte the administrator profile to downgrade it
#723 [10:49] <Fireryan321> the internet*
#724 [10:49] <Fireryan321> so what now>
#725 [10:49] <Fireryan321> ?
#726 [10:49] <Marcus> Hello???
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#729 [10:52] <CubeTheThird> ??> Fireryan321 win/downgrade
#730 [10:52] <Absol> Fireryan321: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#732 [10:53] <Fireryan321> i know cube
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#734 [10:53] <Fireryan321> but i need to remove the administrator account
#735 [10:53] <Fireryan321> the local account to actually downgrade it'
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#738 [10:53] <Fireryan321> but how?
#739 [10:54] <CubeTheThird> Fireryan321, I dono. I've never heard of that being required
#740 [10:55] <Fireryan321> hmm
#741 [10:55] <Fireryan321> hard to explain
#742 [10:55] <tzm_jansport> i can't use my mod and i don't know why
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#744 [10:55] <CubeTheThird> Fireryan321, you may want to contact microsoft support about that one
#745 [10:55] <CubeTheThird> ??> tzm_jansport mods
#746 [10:56] <Absol> tzm_jansport: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#747 [10:56] <Absol> tzm_jansport: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#748 [10:56] <Fireryan321> ah now i know hot to explain
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#750 [10:56] <tzm_jansport> toomany item
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#752 [10:56] <Fireryan321> i need to delete the account but im in the account itself
#753 [10:56] <Fireryan321> so how do i delete it when i actually in it
#754 [10:56] <tzm_jansport> toomanyitem mode
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#756 [10:57] <CubeTheThird> tzm_jansport, read what Absol said. We don't support mods here
#757 [10:57] <tzm_jansport> ok and where i can go for that
#758 [10:58] <CubeTheThird> <Absol> tzm_jansport: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#759 [10:58] <Fireryan321> so cube did you read how i explained it?
#760 [10:59] <CubeTheThird> Fireryan321, I understand what you said. I don't know why you need to do that, or how to do it, and I recommend you contact microsoft support for that
#761 [10:59] <Fireryan321> how can i contact them?
#762 [11:00] <CubeTheThird> .g microsoft support
#763 [11:00] <ExtremeBot> CubeTheThird: https://support.microsoft.com/ — Microsoft Support — Microsoft Help and Support provides support for Microsoft products. Find solutions for top issues, common problems or get support from a professional.
#764 [11:02] <Fireryan321> thnx cube stay helping people i see you later ;)
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#776 [11:07] <KeepCraft_X> http://paste.ubuntu.com/12903671/
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#787 [11:21] <Afootpluto3> change your name
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#791 [11:21] <Chromaryu> lol
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#805 [11:37] <KeepCraft_X> minecraft doesnt want to launch, it shows up fix problem and i have followed the instructions that took me here
#806 [11:37] <KeepCraft_X> can someone tell me how to update a driver?
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#809 [11:38] <Afootpluto3> KeepCraft_X: do you have dxdiag?
#810 [11:38] <vorti> Hello, I'm having a problem with logging in. I can change my password, I've done it a few times but I cannot log in with the changed password afterwards.
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#812 [11:39] <Afootpluto3> ??> vorti login/throotle
#813 [11:39] <Afootpluto3> ??> vorti login/throttle
#814 [11:39] <Absol> vorti: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#815 [11:39] <Absol> vorti: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#816 [11:39] <KeepCraft_X> yes i have dxdiag
#817 [11:39] <vorti> Ooh.
#818 [11:39] <vorti> Aight
#819 [11:39] <vorti> Thank you
#820 [11:40] <vorti> though
#821 [11:40] <Afootpluto3> KeepCraft_X: can you give me it?
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#823 [11:40] <vorti> It doesn't say anything about lockout.
#824 [11:40] <KeepCraft_X> http://paste.ubuntu.com/12903671/
#825 [11:40] <vorti> Is it supposed to?
#826 [11:40] <Afootpluto3> vorti: it wont tell you that you are locked out
#827 [11:40] <vorti> Oooh
#828 [11:41] <vorti> Thank you pluto
#829 [11:41] <new2craft> I am using Windows 10 on a Laptop that has Intel 965 chipset. When i install minecraft downloaded from site, it crashes saying org.lwjgl.LWJGLException: Pixel format not accelerated
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#831 [11:41] <new2craft> I tried updating the driver, using Intel driver Update utility, it did not find any driver
#832 [11:41] <Afootpluto3> new2craft: do you have a dxdiag?
#833 [11:41] <KeepCraft_X> pluto do you know how i can fix it ( http://paste.ubuntu.com/12903671/ )
#834 [11:42] <Afootpluto3> KeepCraft_X: one moment
#835 [11:42] <new2craft> yes I have dxdiag and launched it
#836 [11:42] <Afootpluto3> new2craft: can you give me the link to it?
#837 [11:43] <new2craft> Did you mean link to what dxdiag shows?
#838 [11:43] <Afootpluto3> KeepCraft_X: download and install http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64
#839 [11:43] <Afootpluto3> new2craft: yes
#840 [11:44] <new2craft> how do i share it? It is in a window
#841 [11:44] <Afootpluto3> ??> new2craft win/dxdiag
#842 [11:44] <Absol> new2craft: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#843 [11:44] <Afootpluto3> new2craft: follow all the instructions
#844 [11:45] <KeepCraft_X> there is 1 Catalyst Software Suite 2 Latest Beta Driver, which one?
#845 [11:45] <Afootpluto3> KeepCraft_X: Catalyst software
#846 [11:45] <KeepCraft_X> ok thank you very much
#847 [11:45] <Afootpluto3> you're welcome
#848 [11:47] <new2craft> http://paste.ubuntu.com/12904243/
#849 [11:48] <Afootpluto3> new2craft: your PC is not supported on windows 10
#850 [11:48] <Afootpluto3> new2craft: I suggest getting a new PC
#851 [11:49] <niel> or gpu
#852 [11:49] <Afootpluto3> niel: no, he cant he has a laptop
#853 [11:49] <niel> or burn it
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#856 [11:50] <new2craft> If I need to install this minecraft in another laptop, I have a latest Mac, Can I uninstall it here and install it on Mac, is that allowed? As I have already paid
#857 [11:50] <Afootpluto3> new2craft: yes you can
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#860 [11:50] <new2craft> thank you , I will try that
#861 [11:51] <alejandro> alejandro
#862 [11:51] <Afootpluto3> ?
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#872 [12:06] <KeepCraft_X> it still doesnt work
#873 [12:07] <KeepCraft_X> pluto ive downloaded it, what now?
#874 [12:07] <Afootpluto3> KeepCraft_X: run the program and restart your PC
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#886 [12:18] <Skymaster64> Não consigo entrar em nem se quer 1 mapa
#887 [12:18] <Skymaster64> como faço para entrar?
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#890 [12:20] <Skymaster64> \lguem me ajuda?
#891 [12:20] <Skymaster64> n consigo jogar
#892 [12:21] <Skymaster64> toda hora que vou jogar trava ou se não da crash
#893 [12:21] <Skymaster64> puta merda ja volto vou jogar lol dps falou com vccs
#894 [12:21] <Skymaster64> puta merda ja volto vou jogar lol dps falou com vccs
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#900 [12:23] <niiico> Ok so I recently updated to widows 10
#901 [12:23] <Transformicer> ayuda: error no hay suficiente memoria (tengo 8GB)
#902 [12:24] <niiico> and I am having trouble with running minecraft on windows 10! It says pixel format not accelerated i have no clue what to do my drivers are up to date
#903 [12:24] <niiico> please help
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#906 [12:31] <Golden_nugget26> help me heres the link, my forge keeps crashing
#907 [12:31] <Golden_nugget26> http://paste.ubuntu.com/12904673/
#908 [12:32] <Clock> ??> Golden_nugget26 mods
#909 [12:32] <Absol> Golden_nugget26: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#910 [12:32] <Absol> Golden_nugget26: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#911 [12:32] <Golden_nugget26> okay thanks
#912 [12:32] <Golden_nugget26> all you have a good day!
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#914 [12:33] <niiico> Hey so I cant run minecraft at all and i keep getting the message saying pixel format not accelerated... idek heres my paste http://paste.ubuntu.com/12904589/
#915 [12:35] <niiico> http://paste.ubuntu.com/12904711/
#916 [12:35] <niiico> thats the crash report
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#922 [12:40] <Niklas> During the start of minecraft there comes the messege: Pixelformat not accelerated
#923 [12:41] <Niklas> the dxdiag-file is on: http://paste.ubuntu.com/12904703/
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#928 [12:45] <Guest79760> I have a error that pops up everytime i try to join my friends game he is on my friendlist i have cleard my cache and restarted my xbox one multiple times the error says i can join the games as im not friends with anybody in the gameI have ve
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#946 [13:10] <Nikron> do NOT JUST SAY ''I NEED HELP''.
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#951 [13:23] <Kimmi> Can somebody please help me? I have problems with logging into minecraft
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#953 [13:23] <Kimmi> I cant stay on a server more then less a minute
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#957 [13:25] <Myahlillian> hey all! got a Question about PS4 versoion......when the screen stating that the game has an auto save function... it wont register the X button being pressed. on all other games and profiles the X button works. just not minecraft. i have restarted my PS4 twice and ejected the game and put it back in. i have even tried to repair my controller to the console. nothing works. Anyone have an idea of what could be causing this issu
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#960 [13:28] <guyaharon> hello i cant open mincraft at all . it staks on mojang window. thats all . what shuld i do ?
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#969 [13:33] <chanceinator> How do I restore my minecraft file? I renamed it to minecraft.jar and now all my progress is gone
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#971 [13:35] <chanceinator> I was trying to downlaod a mod and it said rename youe .minecraft folder to minecraft.jar and all my progress is fone
#972 [13:35] <chanceinator> gone
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#974 [13:35] <chanceinator> need help restoring my minecraft file
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#976 [13:36] <rofltastico> Could not add <player> to the whitelist - Any ideas?
#977 [13:36] <chanceinator> is anyone here a helper?
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#979 [13:39] <georgecratch> Hi I am having problems updating my drivers to play minecraft on, I have tried updating them through intel driver update service but I do not appear to have any drivers at all. I have got a link to my system information and DxDiag stuff: http://paste.ubuntu.com/12905286/: If someone has had this problem and knows a solution I would be extremely grateful
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#982 [13:40] <hund8346> I cant login into my Account!
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#985 [13:48] <ecco> Hi i have a problem , when im trying to launch pc game it gives me an error:[Client thread/INFO]: LWJGL Version: 2.9.4 # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000069aca961, pi
#986 [13:49] <isabelle> I desperatly need help, i cannot login to any minecraft services
#987 [13:52] <hund8346> Lol what is going on here?
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#989 [13:53] <isabelle> Whenever I try logging into minecraft it tells me my details are wrong, i reset password and it still wont work, i can't even login to minecraft.net!
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#992 [13:54] <Clock> ??> isabelle login/throttle
#993 [13:54] <Absol> isabelle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#994 [13:54] <Absol> isabelle: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#998 [13:55] <Clock> georgecratch, your graphics card is not supported on windows 8, downgrade to windows 7, get a new graphics card or use a different computer
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#1000 [13:58] <isabelle> Thank you, it's aa paain though
#1001 [13:58] <isabelle> if i try logging in again more than 3 times after resetting my password does it matter
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#1004 [14:01] <covert789> can ive help?
#1005 [14:02] <covert789> with a bug /glitch
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#1010 [14:03] <gabekirk> i am having trouble with forge can someone look at this log file and tell me what i am doing wrong
#1011 [14:03] <Clock> ??> gabekirk mods
#1012 [14:04] <Absol> gabekirk: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1013 [14:04] <Absol> gabekirk: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1036 [14:26] <JakeF1104> i need help
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#1039 [14:28] <JakeF1104> when i go onto factions i get kicked of for a tessellated block i have reinstalled it still doesn't work
#1040 [14:28] <JakeF1104> when i go onto factions i get kicked of for a tessellated block i have reinstalled it still doesn't work
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#1046 [14:35] <minikrac> hi
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#1048 [14:35] <minikrac> did you speak spanish?
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#1051 [14:38] <minikrac> ??
#1052 [14:38] <minikrac> helloo
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#1054 [14:38] <minikrac> ok
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#1057 [14:41] <luis> manecreft jogar
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#1059 [14:42] <minikrac> jogar?
#1060 [14:42] <luis> como que arruma para jogar
#1061 [14:42] <luis> como que arruma para jogar
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#1063 [14:42] <minikrac> español
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#1071 [14:46] <da_sher> keepp having problems connecting ...keeps crashing..
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#1073 [14:46] <da_sher> update to windows 10...now no longer goes trough...
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#1077 [14:47] <wrrtw> I cant log into my account. I changed my password but It wont work :/
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#1082 [14:49] <Marsbar> can someone help me? I tried to login into minecraft on 1.7.10 because its needed for this server and it logins in fine goes into minecraft fine and then i login into this server and it takes me out and gives me an error report ive been trying to delete my .minecraft folder all my mods and everything else someoe please help.
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#1084 [14:50] <Marsbar> can someone help me? I tried to login into minecraft on 1.7.10 because its needed for this server and it logins in fine goes into minecraft fine and then i login into this server and it takes me out and gives me an error report ive been trying to delete my .minecraft folder all my mods and everything else someoe please help.
#1085 [14:51] <orespawnmaster> I need help I get a Pixel Format Not Accelerated message here is my pasted Report http://paste.ubuntu.com/12906131/
#1086 [14:51] <Marsbar> can someone help me? I tried to login into minecraft on 1.7.10 because its needed for this server and it logins in fine goes into minecraft fine and then i login into this server and it takes me out and gives me an error report ive been trying to delete my .minecraft folder all my mods and everything else someoe please help.
#1087 [14:51] <wrrtw> I cant log into my account. I changed my password but It wont work :/
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#1092 [14:52] <Marsbar> can someone help me? I tried to login into minecraft on 1.7.10 because its needed for this server and it logins in fine goes into minecraft fine and then i login into this server and it takes me out and gives me an error report ive been trying to delete my .minecraft folder all my mods and everything else someoe please help.
#1093 [14:55] <wrrtw> I cant log into my account. I changed my password but It wont work :/
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#1095 [14:56] <lol> help my mc not work
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#1099 [14:57] <Guest2043> my video card need a update
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#1101 [14:57] <Guest2043> and i dont now
#1102 [14:58] <ipklikenoob> hey so i cant log in to my account even tho i can log in to all other sites for mc
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#1108 [15:01] <orespawnmaster> I need help I get a Pixel Format Not Accelerated message here is my pasted Report http://paste.ubuntu.com/12906131/
#1109 [15:01] <toe> i just paid for this and it's not working, make it work or i want an immediate refund
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#1111 [15:03] <pkg> Need help with minecraft, it crashes when I start it http://paste.ubuntu.com/12906436/
#1112 [15:03] <toe> oh and i won't "be patient and wait", i need this handled now, this is complete and utter bullshit
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#1120 [15:07] <Teemu> Hey guys, i have a problem.
#1121 [15:07] <Teemu> i cant login to minecraft, tried with email, username and i know the password just changed it 2 secs ago
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#1124 [15:09] <Doddoli> I was going to extend my Minecraft Realms subscription, but I accidentally made a new realm. How to change the subcription to the other realm.
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#1136 [15:27] <Critically> hey guys, I got hacked yesterday and my nickname changed :(
#1137 [15:27] <Critically> and now I've to wait 29 days to change it again
#1138 [15:27] <Critically> any idea how I can change it either way?
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#1142 [15:29] <orespawnmaster> http://paste.ubuntu.com/12906131/ I get a message that says pixel format not accellerated
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#1145 [15:30] <SSNair> hi
#1146 [15:31] <SSNair> I have a minecraft account but forgot my username.. try to reset with my email but not getting any response
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#1148 [15:31] <SSNair> contacted minecraft with purchase transaction ID but no response
#1149 [15:31] <SSNair> please help
#1150 [15:32] <SSNair> minecraft is currently on demo mode.. please help
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#1153 [15:33] <SSNair> any one home?
#1154 [15:33] <SSNair> I have a minecraft account but forgot my username.. try to reset with my email but not getting any response contacted minecraft with purchase transaction ID but no response
#1155 [15:34] <Clock> SSNair, see https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-?b_id=5408
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#1160 [15:40] <alijamal33> hi
#1161 [15:41] <alijamal33> I have updated with windows 10 and minecraft is not working
#1162 [15:42] <alijamal33> they ask for driver update
#1163 [15:45] <alijamal33> This is an openGL is issue
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#1166 [15:49] <Bugboy1028> you just update it to windows 10?
#1167 [15:49] <alijamal33> hi
#1168 [15:49] <alijamal33> anyhelp?
#1169 [15:49] <Bugboy1028> hi?
#1170 [15:50] <alijamal33> hi
#1171 [15:50] <alijamal33> I just updated to windows 10
#1172 [15:50] <alijamal33> minecraft is not working
#1173 [15:50] <alijamal33> openGL issues?
#1174 [15:51] <Bugboy1028> ??> alijamal33 win/dxdiag
#1175 [15:51] <Absol> alijamal33: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1177 [15:51] <alijamal33> i did do win/dxdiag
#1178 [15:51] <Bugboy1028> so where is your report?
#1179 [15:52] <alijamal33> http://paste.ubuntu.com/12907021/
#1180 [15:52] <alijamal33> this is the report
#1181 [15:52] <Isaiahlorenzo99> Hi, I have an old minecraft accoubt by the name of "Crafter4122" I have forgotten the password to. The bad thing is that I also forgot my email and the password to the email I had it for. What could I do to fix this?
#1182 [15:53] <Bugboy1028> alijamal33, your computer is too old to support Minecraft
#1183 [15:54] <alijamal33> it was working with windows 7
#1184 [15:54] <Bugboy1028> And if you recently upgrade to Windows 10 within 30 days, I suggests you to downgrade
#1185 [15:54] <Bugboy1028> ??> alijamal33 win/downgrade
#1186 [15:54] <Absol> alijamal33: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1187 [15:54] <Bugboy1028> Then downgrade to windows 7
#1188 [15:54] <Bugboy1028> Isaiahlorenzo99, for that, you will need to contact Mojang
#1189 [15:54] <Bugboy1028> They have long waittime right now
#1190 [15:54] <Isaiahlorenzo99> No its not, if I can play Counter Strike : Global Offensive, and Skyrim, and Garry's MOD, PLUS Insurgency with fine graphics and high stuff, I think I can run minecraft
#1191 [15:55] <Isaiahlorenzo99> and I am not downgrading since it took abotu an hour to upgrade lol
#1192 [15:55] <Isaiahlorenzo99> Wait
#1193 [15:55] <Clock> ??> Isaiahlorenzo99 irc/multitasking
#1194 [15:55] <Isaiahlorenzo99> Your saying minecraft is not compatable with windows 10?
#1195 [15:55] <Absol> Isaiahlorenzo99: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
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#1198 [15:55] <Clock> ??> Isaiahlorenzo99 account/send-email
#1199 [15:56] <Absol> Isaiahlorenzo99: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#1201 [15:56] <Absol> Isaiahlorenzo99: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1202 [15:56] <Isaiahlorenzo99> Alright I understand that now @Ablsol
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#1204 [15:56] <Bugboy1028> ??> Absol bot
#1205 [15:56] <Absol> Absol: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1206 [15:56] <Isaiahlorenzo99> lol Ok
#1207 [15:57] <Isaiahlorenzo99> Bugboy, what do I do to change my minecraft account email and password if I do not know the email and email password linked to the account?
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#1209 [15:57] <Bugboy1028> Wait... maybe there is way... do you have some emails in mind?
#1210 [15:57] <Bugboy1028> dont tell us
#1211 [15:58] <Isaiahlorenzo99> I might have some emails in mind, but I have NO way of acessing them
#1212 [15:58] <Isaiahlorenzo99> I only have 3 current active emails for business, gaming, and private
#1213 [15:58] <Bugboy1028> https://minecraft.net/retrievename
#1214 [15:58] <Bugboy1028> Try all three
#1215 [15:58] <Bugboy1028> One that works will send you email
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#1218 [16:00] <Isaiahlorenzo99> But I cannot acess the email connected to the minecraft account
#1219 [16:01] <Bugboy1028> Then you will need to contact Mojang or email provider
#1220 [16:01] <Bugboy1028> ....
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#1232 [16:17] <PinkSword13> I cannot get minecraft to load on my mac.
#1233 [16:17] <PinkSword13> I have been trying all day. Deleted and replaced version still nothing
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#1236 [16:19] <PinkSword13> Does anyone know if there is a glitch stopping minecraft from launching
#1237 [16:19] <NerdProblems> so,when i try to play on minecraft it says it is messing up,theres not enogh memory,and it brings me to a site that has ways of fixing it,but i have tried all of the things the site says and they all failed,i can't get onto minecraft now,what should i do?
#1238 [16:20] * Vinni_GamerBR [Vinni_GamerBR@notlogged] has joined #minecrafthelp
#1239 [16:21] <kingkyle321> my Graphics drivers are outdated
#1240 [16:21] <NerdProblems> please help me with my problem is you know how to fix it,i have tried installing the lastest java and giving minecraft more memory but it just won't work! :'(
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#1246 [16:24] <DeluxeMC> Hello
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#1248 [16:24] <DeluxeMC> hello?
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#1253 [16:25] <Joseligo2006> 12907588
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#1258 [16:27] * DragonMaster117 [DragonMaster117@notlogged] has joined #minecrafthelp
#1259 [16:27] <DeluxeMC> Hello I Have A Graphics Card Called Intel(R)G33/G31 Express chipset family
#1260 [16:27] * Tomas4556 [Tomas4556@notlogged] has joined #minecrafthelp
#1261 [16:28] <DeluxeMC> and i need to update it
#1262 [16:28] <Tomas4556> no me hagarra
#1263 [16:29] <DragonMaster117> Getting trial version instead of full. Account shows no Minecraft purchase and it wants me to re-purchase. I've been using Minecraft on this account for years. Trying to get help from Mojang but they never contact me back. I've tried the knowledgebase fix but it does not help. Any ideas?
#1264 [16:29] <Tomas4556> se carga desaparece la pestaña y me vuelve a paracer le doy jugar y desaparece y vuelve a parecer y ya no se que hacer
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#1267 [16:31] <Tomas4556> se carga Desaparece la Pestaña y me vuelve un parace le doy jugar y Desaparece y vuelve un Parecer y ya no se que Hacer
#1268 [16:31] <Bugboy1028> Tomas4556, , english please
#1269 [16:32] <Tomas4556> Tab is loaded again disappears and I paracer give play and disappears and becomes a mind and no longer to Do
#1270 [16:33] <Bugboy1028> ??> Tomas4556 reword
#1271 [16:33] * Guest38310 [Guest38310@notlogged] has joined #minecrafthelp
#1272 [16:34] <Guest38310> So, I tried to log in, but it says Error connecting to login servers, are they down? What do I do?
#1273 [16:34] <Tomas4556> Habro minecraft and give the play is loaded and the tab disappears and reappears give aparacer play and again and no longer to do
#1274 [16:34] <Bugboy1028> Tomas4556, reword what you said please?
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#1276 [16:34] <Bugboy1028> .mcstatus
#1277 [16:34] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1278 [16:34] <Guest38310> Me?
#1279 [16:34] <Bugboy1028> Guess so
#1280 [16:34] <Bugboy1028> .m
#1281 [16:34] <Colby> how do you craft rabbit stew
#1282 [16:34] <Guest38310> Nevermind.
#1283 [16:34] <PangeaBot> (Bugboy1028) 03Online: Login, Session, Skins, Website, Realms
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#1285 [16:34] <Tomas4556> it's not my fault the translator -.-
#1286 [16:35] <Bugboy1028> Tomas4556, what languange does you speak?
#1287 [16:35] <DragonMaster117> When I login, I'm only getting the option to play Demo version. I've tried all the fixes that are recommended online but none work. I've used this account for years. When I login to mojang.com there is no game listed, it seems they deleted it from my account. I've tried contacting them but never hear back. Any ideas? Does Mojang have phone support?
#1288 [16:35] <Colby> how do you craft rabbit stew
#1289 [16:36] <Bugboy1028> may I have your minecraft username, DragonMaster117 ?
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#1291 [16:36] <Tomas4556> I habro the minecraft and give play ok is loaded and disappears and becomes ah open I should play again and disappears and reappears and so sucec
#1292 [16:36] <Bugboy1028> Colby...
#1293 [16:36] <Bugboy1028> Ok
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#1295 [16:37] <Bugboy1028> that's strange, Tomas4556. I will need your log.
#1296 [16:37] <Tomas4556> I habro the minecraft and I give him to play ok it is loaded and disappears and is opened ah again I give him to play again and it disappears and appears again and so sucecivamente
#1297 [16:37] <DragonMaster117> DragonMasters117 or asrush@hotmail.com
#1298 [16:37] <Bugboy1028> Ok, can you stop repeating
#1299 [16:37] <Bugboy1028> Tomas4556, can you stop repeating*
#1300 [16:37] <Tomas4556> ok
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#1304 [16:38] <DeluxeMC> http://paste.ubuntu.com/12907716/
#1305 [16:38] <Bugboy1028> is this you, DragonMaster117? https://namemc.com/s?DragonMasters117
#1306 [16:39] <Tomas4556> do not I understand you need my record?
#1307 [16:39] <DragonMaster117> yes
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#1309 [16:39] <Tomas4556> do not I understand you need my record? bugboy
#1310 [16:39] <Bugboy1028> Yes...
#1311 [16:40] <Tomas4556> but that I register?
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#1313 [16:40] <Tomas4556> But that record?
#1314 [16:41] <Tomas4556> But what record?
#1315 [16:41] <BarristDan> Hello all. Has anybody used BuddyBox hosting? I need to download a server backup and their web interface is awful. :(
#1316 [16:41] <BarristDan> Hello all. Has anybody used BuddyBox hosting? I need to download a server backup and their web interface is awful. :(
#1317 [16:41] * ViRuS [ViRuS@notlogged] has left #minecrafthelp
#1318 [16:41] <Tomas4556> But what register?
#1319 [16:41] <Bugboy1028> Tomas4556, I will need your log from your Minecraft launcher
#1320 [16:42] <DragonMaster117> Bugboy1028, yes that is me
#1321 [16:42] <Bugboy1028> DragonMaster117, I know
#1322 [16:42] <Tomas4556> As I give you?
#1323 [16:42] <Bugboy1028> Yes, Tomas4556
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#1325 [16:42] <Bugboy1028> DragonMaster117, how long did you wait to get email from Mojang so far>?
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#1327 [16:43] <Tomas4556> But how to give it to you?
#1328 [16:43] <Tomas4556> But as I give you?
#1329 [16:43] <Tomas4556> but since I give it to you????
#1330 [16:44] <Bugboy1028> Tomas4556, can you please stop repeating?
#1331 [16:44] <Tomas4556> -.- pero que fila de ******
#1332 [16:44] <Bugboy1028> ??> Tomas4556 launcher/log
#1333 [16:44] <Absol> Tomas4556: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1334 [16:44] <Absol> Tomas4556: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1337 [16:46] <Tomas4556> Información del sistema ------------------ Tiempo de este informe: 10/23/2015, 17:01:57 Nombre del equipo: OSORIO-PC Sistema operativo: Windows 7 Ultimate de 32 bits (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Idioma: Español (Configuración regional: español) Sistema Fabricante: Hewlett-Packard Sistema Modelo: HP Compaq dx2400 Microtower Fecha del BIOS:: BIOS 03/28/08 16:53:51 Ver:
#1338 [16:46] <ViRuS> hi i was on my mincraft account about a hour ago and i got off to take a shower and it wont let me back on ive tried to reset my password it wont work
#1339 [16:46] <Tomas4556> bubboy no soy premiun e.e
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#1342 [16:47] <Bugboy1028> ??> Tomas4556 paste
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#1344 [16:47] <Absol> Tomas4556: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1345 [16:48] <Bugboy1028> DragonMaster117?
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#1355 [16:50] <Prospering> hello
#1356 [16:51] <Prospering> I am not able to log into my minecraft and it says Failed to log in
#1357 [16:51] <Bugboy1028> Prospering, explain what is exactly wrong with your login
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#1361 [16:52] <Prospering> i click login and it will tell me invalid username or password
#1362 [16:52] <Prospering> when they are both correct
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#1365 [16:52] <Prospering> @bugboy1028 do you know what is wrong?
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#1367 [16:54] <Prospering> hello?
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#1371 [16:54] <Prospering> hello
#1372 [16:55] <Prospering> when i try and log into minecraft it says invalid username or password when they are both correct and i double checked
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#1377 [16:57] <Prospering> anyone want to help?
#1378 [16:57] <Prospering> anyone want to help?
#1379 [16:57] <Prospering> anyone want to help?
#1380 [16:57] <Prospering> anyone want to help?
#1381 [16:57] * Absol kicked Prospering from #minecrafthelp (Reason: rospering :Stop spamming)
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#1383 [16:57] <Prospering> he;;p
#1384 [16:57] <Prospering> hello*
#1385 [16:58] <Prospering> when i try and log into minecraft it says invaolid suername or password when i made sure they are both correct
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#1387 [16:59] <Enginier_24> hi im here about how to resolve the antivirus issue
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#1389 [17:00] <Enginier_24> i have malawarebytes
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#1394 [17:05] <Enginier_24> hello?
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#1403 [17:09] <Enginier_24> hey can any1 help me with the antivirus issue
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#1405 [17:09] <Enginier_24> with the faild to create cild loop stuff
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#1407 [17:13] <Enginier_24> hello?
#1408 [17:13] <Enginier_24> anyone?
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#1410 [17:16] <Enginier_24> hi
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#1413 [17:17] <Isaiahlorenzo99> I have an account by the name of Crafter4122, I do not remember the password to it, nor do I remember the password to the email. What do I do
#1414 [17:17] <Enginier_24> uhh
#1415 [17:17] <Enginier_24> have you linked an email
#1416 [17:18] <Oliver_> Help Me,My minecraft is giving Crash Report Oq I Do?
#1417 [17:18] <Enginier_24> ahh
#1418 [17:18] <Enginier_24> well
#1419 [17:18] <Enginier_24> i am having that problem
#1420 [17:19] <Enginier_24> but it should be ok if you disable antivirus
#1421 [17:19] <Isaiahlorenzo99> How does that fix my Password problem xd
#1422 [17:20] <Enginier_24> im not a mod here im just trying to help
#1423 [17:20] <Enginier_24> anyway u can use account recovery
#1424 [17:20] <Oliver_> Need Help
#1425 [17:20] <Isaiahlorenzo99> Yeah but that has nothing to do with that. How can I recover my account if I dont remember my email password
#1426 [17:22] <Enginier_24> right
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#1429 [17:23] <orespawnmaster> http://paste.ubuntu.com/12906131/ is my online paste. I get a message about Pixel Format not being accellerated.
#1430 [17:23] <Oliver_> Need Help,My minecraft is giving crash report what I do?
#1431 [17:25] <Oliver_> It will take all the ass you guys n good for nothing
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#1446 [17:28] <DinosaurZ> My minecraft wont run because it says that the graphics are outdated... how do i fix it?
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#1449 [17:30] <Enginier_24> ok how can i fix the failed to create child loop issue
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#1451 [17:33] <DragonMaster117> Bugboy, I've never received an email back at all. Filled out their contact form twice, it's been over 2 months
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#1453 [17:37] <Enginier_24> can some1 help me with the failed to create child loop issue
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#1460 [17:43] <TheFurryPlayer> i need help my minecraft is very laggy cause im on a old computer can u help me pls
#1461 [17:46] <GreyVulpine> Aside from turning down the video options in minecraft, there's not much else we can recommend.
#1462 [17:47] <TheFurryPlayer> i did that nothing worked
#1463 [17:47] <GreyVulpine> Then there's nothing else we can recommend for you, other than to try minecraft on a newer computer.
#1464 [17:48] <TheFurryPlayer> i dont have any other computers ;(
#1465 [17:48] <Enginier_24> how do i fix the java.lang.IllegalStateException: failed to create a child event loop problem
#1466 [17:48] <GreyVulpine> Enginier_24 - Turn your security software off to test.
#1467 [17:48] <Enginier_24> i did
#1468 [17:49] <GreyVulpine> Enginier_24 - What software do you use?
#1469 [17:49] <Enginier_24> fire wall antivirus what else
#1470 [17:49] <Enginier_24> anti malawarebytes
#1471 [17:49] <DragonMaster117> When I login, I'm only getting the option to play Demo version. I've tried all the fixes that are recommended online but none work. I've used this account for years. When I login to mojang.com there is no game listed, it seems they deleted it from my account. I've tried contacting them but never hear back. Any ideas? Does Mojang have phone support?
#1472 [17:49] <DragonMaster117> I've been waiting for two months to hear back from Mojang.
#1473 [17:49] <GreyVulpine> DragonMaster117 - Mojang has no phone support.
#1474 [17:50] <GreyVulpine> DragonMaster117 - Also, they do not delete accounts. Typically, we see people forgetting what email address they registered and purchased minecraft under.
#1475 [17:50] <GreyVulpine> DragonMaster117 - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1476 [17:50] <DragonMaster117> I've checked that, it's the same
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#1478 [17:52] <DragonMaster117> That's me: https://namemc.com/s?DragonMasters117
#1479 [17:52] <GreyVulpine> DragonMaster117 - And you're using the email address associated with the account to log in?
#1480 [17:53] <DragonMaster117> yes
#1481 [17:53] <GreyVulpine> Then you're using the wrong email
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#1483 [17:54] <Enginier_24> so can u still halp meh with meh problem
#1484 [17:54] <GreyVulpine> DragonMaster117 - If you cannot find the email associated with your account through https://minecraft.net/retrievename -- you'll just need to simply wait for Mojang support to help you with your account
#1485 [17:54] <GreyVulpine> Enginier_24 - I asked what security software you used.
#1486 [17:54] <DragonMaster117> I honestly don't think so. My account was always associated with that email. I can login to mojang.com and minecraft.net using that email but there is no Minecraft Game listed there. Only option is to purchase it again.
#1487 [17:54] <Enginier_24> whas tht
#1488 [17:54] <GreyVulpine> DragonMaster117 - Then we cannot help you any further, sorry.
#1489 [17:54] <Enginier_24> ohhh
#1490 [17:54] <Enginier_24> wait
#1491 [17:55] <Enginier_24> nope what is it
#1492 [17:55] <GreyVulpine> ??> Enginier_24 tools/hjt
#1493 [17:55] <Absol> Enginier_24: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1494 [17:55] <Absol> Enginier_24: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1495 [17:55] <GreyVulpine> Enginier_24 - Follow Absol's instructions
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#1497 [17:55] <Enginier_24> k
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#1502 [17:58] <kwenchy> Can i change my name back to something i changed 2 hours ago if it was a mistake?
#1503 [17:58] <GreyVulpine> kwenchy - Unfortunately, no.
#1504 [17:58] <kwenchy> :(
#1505 [17:58] <Enginier_24> well it blocks it
#1506 [17:58] <kwenchy> I need to wait 37 days :,,,(
#1507 [17:59] <GreyVulpine> kwenchy - 30.
#1508 [17:59] <kwenchy> 37 untill my old name is avalible
#1509 [17:59] <GreyVulpine> kwenchy - 30. your old name is reserved for 37.
#1510 [17:59] <kwenchy> What do u mean
#1511 [18:00] * orespawnmaster [orespawnmaster@notlogged] has joined #minecrafthelp
#1512 [18:00] <GreyVulpine> kwenchy - Read: https://help.mojang.com/customer/en/portal/articles/928638-minecraft-usernames
#1513 [18:00] <kwenchy> so i can make my name kwenchy for a week before anyone else can?
#1514 [18:00] <GreyVulpine> kwenchy - Yes.
#1515 [18:00] <kwenchy> sweet
#1516 [18:00] <kwenchy> still along time tho
#1517 [18:00] <kwenchy> now im going to look like a randy on the archon
#1518 [18:01] <orespawnmaster> http://paste.ubuntu.com/12906131/ I get a pixel not accellerated message... any help
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#1520 [18:01] <GreyVulpine> orespawnmaster - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1521 [18:01] <kwenchy> Greyvulpine
#1522 [18:01] <GreyVulpine> Yes kwenchy?
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#1524 [18:02] <kwenchy> do u know where i can get cheap alts full access?
#1525 [18:02] <GreyVulpine> Nope.
#1526 [18:02] <demon> I downloaded windows 10 and i was able to still play for a while but now i cant
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#1528 [18:03] <GreyVulpine> demon - And why can't you?
#1529 [18:03] <demon> I dont know it keeps saying the game has crashed
#1530 [18:03] <GreyVulpine> demon - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1531 [18:04] <demon> http://paste.ubuntu.com/12908845/
#1532 [18:05] <GreyVulpine> demon - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1533 [18:05] * itsHypehh [itsHypehh@notlogged] has joined #minecrafthelp
#1534 [18:05] <demon> Okay thanks
#1535 [18:05] <itsHypehh> I need help with this error "OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread."
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#1537 [18:05] <GreyVulpine> itsHypehh - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1539 [18:07] <itsHypehh> GreyVulpine
#1540 [18:08] <GreyVulpine> itsHypehh - Yes?
#1541 [18:08] <Enginier_24> ok got it http://paste.ubuntu.com/12908901/
#1542 [18:08] <itsHypehh> I got the link : http://paste.ubuntu.com/12908894/
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#1544 [18:08] <GreyVulpine> Enginier_24 - You gave me the version history, not the log.
#1545 [18:08] <Enginier_24> oh
#1546 [18:08] <GreyVulpine> itsHypehh - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1547 [18:08] <Enginier_24> ill get the log heheh
#1548 [18:09] <Enginier_24> how do u do tht again?
#1549 [18:09] <GreyVulpine> ??> Enginier_24 tools/hjt
#1550 [18:09] <Absol> Enginier_24: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1551 [18:09] <Absol> Enginier_24: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1552 [18:09] <itsHypehh> How do I accept
#1553 [18:10] <GreyVulpine> itsHypehh - Those instructions from Absol were not for you
#1554 [18:10] <itsHypehh> How do I downgrade?
#1555 [18:10] <GreyVulpine> itsHypehh - When did you upgrade to windows 10?
#1556 [18:10] <itsHypehh> About a month ago.
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#1558 [18:10] <Enginier_24> k scanned log now what
#1559 [18:10] <GreyVulpine> itsHypehh - More than a month ago?
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#1561 [18:10] <GreyVulpine> Enginier_24 - Follow the rest of Absol's instructions
#1562 [18:10] <itsHypehh> I don't remember.
#1563 [18:11] <GreyVulpine> ??> itsHypehh win/downgrade
#1564 [18:11] <Absol> itsHypehh: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1565 [18:11] <GreyVulpine> itsHypehh - After a month, windows 10 deletes the old windows backups. You cannot downgrade after a month
#1566 [18:11] <itsHypehh> Oh, so I'm stuck with not playing minecraft?
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#1568 [18:11] <GreyVulpine> itsHypehh - Try Absol's instructions, perhaps you still can
#1569 [18:12] * EnderSplender [EnderSplender@notlogged] has joined #minecrafthelp
#1570 [18:12] <EnderSplender> hi
#1571 [18:12] <GreyVulpine> itsHypehh - If it's been more than a month, you'll need to either look for installation media of your computer, or find a newer computer to play minecraft on
#1572 [18:12] <EnderSplender> ???
#1573 [18:12] <GreyVulpine> EnderSplender - Hello
#1574 [18:12] * KJ4IPS [KJ4IPS@notlogged] has quit. (Ping timeout: 192 seconds)
#1575 [18:13] <EnderSplender> what happn
#1576 [18:13] <EnderSplender> ??
#1577 [18:13] <EnderSplender> hello?
#1578 [18:13] <GreyVulpine> EnderSplender - You've entered #minecrafthelp, a help channel for minecraft
#1579 [18:13] <GreyVulpine> EnderSplender - Is there something we can help you with?
#1580 [18:14] <GreyVulpine> EnderSplender - Hello?
#1581 [18:14] <DSRobotS> Hi, I need help with my drivers. I tried to play Minecraft, but it said my driver aren't updated.
#1582 [18:14] <GreyVulpine> DSRobotS - Got a dxdiag?
#1583 [18:14] <EnderSplender> You need
#1584 [18:14] <DSRobotS> Yes, I did.
#1585 [18:14] <GreyVulpine> DSRobotS - Please post the link to it here
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#1587 [18:15] <itsHypehh> Yeah, Absol's instructons don't work, I guess I can no longer play minecraft :(
#1588 [18:15] <EnderSplender> Too get a new graphics driver. Mine did the same thing or you can wait a month or two.
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#1590 [18:15] * GreyVulpine kicked EnderSplender from #minecrafthelp (Reason: nderSplender :Go away.)
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#1592 [18:16] <mariatereza> socorro tem algum caike ai
#1593 [18:16] <mariatereza> me salve
#1594 [18:16] <DSRobotS> Is there any problem if I am brazilian? The language ia in portuguese.
#1595 [18:16] <GreyVulpine> DSRobotS - Nope.
#1596 [18:16] <Enginier_24> how do i get to the logfile
#1597 [18:17] <GreyVulpine> ??> Enginier_24 tools/hjt
#1598 [18:17] <DSRobotS> Here is the link: http://paste.ubuntu.com/12908910/
#1599 [18:17] <Absol> Enginier_24: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1600 [18:17] <Absol> Enginier_24: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1601 [18:17] <GreyVulpine> DSRobotS - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1602 [18:19] <DSRobotS> Well, that's awful.
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#1604 [18:20] <Enginier_24> i dont see the text file
#1605 [18:20] <DSRobotS> I think I'll have to talk with my uncle. He knows how to uninstall and install that kind of things.
#1606 [18:21] <DSRobotS> Well, thank you for your help. Now I know what to do, finally. Bye to you. :)
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#1610 [18:25] <Enginier_24> how do i get the txt file
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#1623 [18:54] <mcguy123> Hi im having trouble migrate my account
#1624 [18:54] * luis_henr [luis_henr@notlogged] has joined #minecrafthelp
#1625 [18:54] <mcguy123> Hello?
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#1628 [18:56] <mcguy123> Hello?
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#1630 [19:01] * shirl [shirl@notlogged] has joined #minecrafthelp
#1631 [19:01] <shirl> how can i reset my mincraft acct?
#1632 [19:02] <webrosc> shirl, what do you mean reset your account?
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#1637 [19:04] <Chris_> Hey my minecraft wont open
#1638 [19:05] <Chris_> i redownloaded it from awhile ago and it just crashes immediatly
#1639 [19:05] <webrosc> Chris_, does it give a crash log?
#1640 [19:05] <Chris_> yeah
#1641 [19:05] <Chris_> yeah
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#1644 [19:06] <webrosc> post the crash report to paste.ubuntu.com then link it here
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#1646 [19:06] <j_> hi
#1647 [19:06] <j_> i need help
#1648 [19:06] <webrosc> ??> j_ ask
#1649 [19:06] <Absol> j_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1650 [19:06] <Absol> j_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1651 [19:07] <j_> i need help signing up for mojang
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#1653 [19:07] <webrosc> j_, exactly what help do you need
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#1655 [19:07] <webrosc> not much i guess
#1656 [19:07] <Chris_> http://paste.ubuntu.com/12909780/
#1657 [19:08] <timmy> my minecraft ust crashes i am unable to get the game started
#1658 [19:08] <webrosc> Chris_, do you have a dxdiag log link for us?
#1659 [19:08] <timmy> yes
#1660 [19:08] <Chris_> yeah i can get it
#1661 [19:08] <shirl> i just bought minecraft prepaid card and the pin number when to different acct.
#1662 [19:08] <timmy> http://paste.ubuntu.com/12909658/
#1663 [19:08] <webrosc> shirl, you will have to contact Mojang then
#1664 [19:08] <webrosc> ??> shirl mojang/email
#1665 [19:08] <Absol> shirl: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1666 [19:08] <Absol> shirl: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1667 [19:09] <shirl> ok, thank you.
#1668 [19:09] <webrosc> timmy, one moment
#1669 [19:09] <timmy> ok
#1670 [19:09] <shirl> i emailed them already but no reply yet
#1671 [19:09] <shirl> my boy is so frusttrated already!
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#1673 [19:10] <webrosc> shirl, they will reply when they get to your message, see the second sentance absol said
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#1675 [19:10] <caleb> can some one help me?
#1676 [19:10] * An_Angry_Brit [An_Angry_Brit@notlogged] has quit. (Ping timeout: 378 seconds)
#1677 [19:10] <webrosc> timmy, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1678 [19:10] <webrosc> caleb, with?
#1679 [19:11] <timmy> dowloading
#1680 [19:11] <caleb> i cant log in to my minecraft account it says it has been migrated and i want to upload a skin
#1681 [19:11] <webrosc> caleb, did you migrate it?
#1682 [19:11] <caleb> yes i thought i was supposed to. how do i migrate it back
#1683 [19:11] <Chris_> http://paste.ubuntu.com/12909832/
#1684 [19:12] <webrosc> caleb, then login with your email and password at minecraft.net, not username and password
#1685 [19:12] <webrosc> Chris_, one moment
#1686 [19:12] <Chris_> okay
#1687 [19:12] <caleb> i dont remeber my password
#1688 [19:13] <webrosc> Chris_, is that a laptop?
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#1690 [19:13] <Chris_> yes
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#1693 [19:13] <webrosc> ??> caleb account/reset-password
#1694 [19:13] <Absol> caleb: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1695 [19:13] <Absol> caleb: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
#1696 [19:14] <webrosc> Chris_, download and install the exe here https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
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#1698 [19:14] <webrosc> Chris_, also note that the GPU in your laptop is NOT windows 10 supported, upgrading to windows 10 will mean minecraft can not run
#1699 [19:15] <webrosc> incase you were thinking about it
#1700 [19:15] <Chris_> i didnt plan on going to windows ten
#1701 [19:15] <Chris_> also
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#1703 [19:15] <Chris_> once this is done downloading should minecraft run?
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#1705 [19:15] <webrosc> Chris_, once installed and laptop is rebooted then yes hopefully
#1706 [19:15] <Chris_> it said failed when i tried to download it
#1707 [19:16] <webrosc> thats something to do with your connection then
#1708 [19:16] <caleb> fixed it thanks
#1709 [19:16] <webrosc> try a different browers
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#1711 [19:16] <webrosc> browser*
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#1713 [19:17] <Chris_> okay its working now
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#1716 [19:17] <Chris_> so after this is finished you want me toreboot my laptop?
#1717 [19:17] <webrosc> download it, run it, and follow what it says
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#1719 [19:17] <Chris_> okay
#1720 [19:18] <webrosc> which should included rebooting
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#1723 [19:19] <Chase9> Hello all. Hoping someone can help. Running Win10 and getting display driver error. It's updated so not sure what the issue is.
#1724 [19:19] <webrosc> Chase9, do you have a dxdiag log link?
#1725 [19:19] <webrosc> Chase9, do you have a dxdiag log link?
#1726 [19:20] * MrPingouin_ [MrPingouin_@notlogged] has left #minecrafthelp
#1727 [19:20] <Chase9> yes http://paste.ubuntu.com/12909877/
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#1729 [19:20] <webrosc> Chase9, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1730 [19:21] <Chase9> Thanks. So just to make sure I understand you're saying that I basically can't play Minecraft on this PC?
#1731 [19:21] <webrosc> not on windows 10
#1732 [19:21] <Chase9> Got it. Thanks for your help.
#1733 [19:21] <webrosc> intel stopped supporting the GPU in your computer at windows 7
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#1738 [19:23] <caleb> i cant log into minecraft.
#1739 [19:23] <caleb> help
#1740 [19:23] <webrosc> caleb, why not now?
#1741 [19:24] <webrosc> did you reset your password, and try to use email like told?
#1742 [19:24] <caleb> because i have minecraft on my tab on the bottom of the screen and i logged in and it said that the password it incorrect i changed it twice and tried it and it wont work
#1743 [19:24] <webrosc> ??> caleb login/throttle
#1744 [19:24] <Absol> caleb: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1745 [19:24] <Absol> caleb: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1748 [19:25] <caleb> i've done it like 12 times trying different passwords and none working
#1749 [19:25] <CubeTheThird> caleb, read what Absol told you just now
#1750 [19:26] <GreyVulpine> You've locked yourself out of the account by doing so.
#1751 [19:26] <webrosc> caleb, read what absol said, you have to wait 3 hours
#1752 [19:26] <caleb> dang
#1753 [19:26] <caleb> so in 3 hours i can log in
#1754 [19:26] <webrosc> yes
#1755 [19:27] <caleb> i changed my name on mojang...is that my same account just a different name?
#1756 [19:28] <vyctor> vyctor
#1757 [19:28] <caleb> hello?
#1758 [19:28] <webrosc> caleb, yes
#1759 [19:28] <caleb> ok thanks
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#1762 [19:31] <adilbeme> my minecraft skin keeps automatically changing to a girls skin whenever i log off the game, plz help
#1763 [19:31] <carlos> solusionar proplena
#1764 [19:31] <carlos> par min
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#1768 [19:32] <William> my minecraft says invalid credentials
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#1771 [19:32] <adilbeme> SOMEONE PLEASE HELP MY SKIN KEEPS CHANGING AUTOMATICALLY TO A GIRL
#1772 [19:33] <webrosc> adilbeme, no need to should
#1773 [19:33] <Guest17593> I can't sign in to anything minecraft.net or the launcher help
#1774 [19:33] <webrosc> adilbeme, login to minecraft.net and set steve as the default skin
#1775 [19:33] <webrosc> Guest17593, have you tried and failed lots and even tried changing password?
#1776 [19:33] <adilbeme> thankswhat about after that
#1777 [19:34] <Guest17593> I've looked through the web and there was no help
#1778 [19:34] <webrosc> adilbeme, your account was set to use alex (the girl) thats all it is
#1779 [19:34] <webrosc> Guest17593, have you tried and failed lots and even tried changing password?
#1780 [19:34] <adilbeme> ooo okay thank you so much
#1781 [19:35] <Guest17593> yes and I can't change my password cause I can't sign into majoring.com
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#1783 [19:35] <webrosc> ??> Guest17593 login/throttle
#1784 [19:35] <Absol> Guest17593: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1785 [19:35] <Absol> Guest17593: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1787 [19:36] <Guest17593> Ive waited 2 months
#1788 [19:36] <webrosc> Guest17593, in that case please Contact mojang with your transaction ID and they can look into why your account will not login at all
#1789 [19:36] <webrosc> ??> Guest17593 mojang/email
#1790 [19:37] <Absol> Guest17593: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1791 [19:37] <Absol> Guest17593: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1792 [19:37] <Guest17593> Ive sent them one they haven't responded for a month now
#1793 [19:38] <Guest17593> this is my last method
#1794 [19:38] <Ruu> I tried to download Minecraft, and it said that I had an outdated driver. I did what I could, and it led me here to let you know a brief part of my issue and to give you the DxDiag report, which I have for you.
#1795 [19:38] <webrosc> Guest17593, when exactly did you mail them, and did you include your trancasction ID?
#1796 [19:38] <webrosc> Ruu, post the dxdiag log link
#1797 [19:38] <Ruu> http://paste.ubuntu.com/12910126/
#1798 [19:38] <webrosc> Ruu, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1799 [19:39] <Guest17593> I sent them one without it then I got the id and sent them one 4 days later my first one came but they haven't responded to the second one
#1800 [19:39] <webrosc> then wait for them to reply, they are still working on a backlog, they are the ONLY poeple who can fix account issues
#1801 [19:40] <Guest17593> ok thanks
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#1805 [19:42] <fg> server conneting error on windows 10
#1806 [19:42] <Ruu> .. Hmn. Alright, thank you for your assistance.
#1807 [19:42] <webrosc> fg, all servers, or just the one?
#1808 [19:43] * Ruu [Ruu@notlogged] has quit. (Quit: Web client closed)
#1809 [19:43] <fg> mojang
#1810 [19:43] <webrosc> fg, when loading launcher?
#1811 [19:43] <webrosc> more details helps us help ypu
#1812 [19:43] <webrosc> you*
#1813 [19:43] <fg> Yes
#1814 [19:43] <fg> java.net connection exceptiomn
#1815 [19:44] <webrosc> what antivirus are you using?
#1816 [19:44] <fg> refused no further information as error
#1817 [19:44] <fg> No anti virus
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#1819 [19:44] <webrosc> ??> fg tools/hjt
#1820 [19:44] <fg> Disabled windows firewall also and checked
#1821 [19:44] <Absol> fg: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1822 [19:44] <Absol> fg: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1823 [19:45] <fg> Sir I have restore the computer to factory defaults.
#1824 [19:45] <webrosc> please still do the hjt log
#1825 [19:45] <fg> Okay sure
#1826 [19:46] <fg> Give me a minutes let me run the tool,Thank you
#1827 [19:48] <fg> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 11:47:48 AM, on 24/10/2015 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.10240.16384) Boot mode: Normal Running processes: C:\WINDOWS\system32\sihost.exe C:\WINDOWS\system32\taskhostw.exe C:\WINDOWS\system32\igfxEM.exe C:\WINDOWS\system32\igfxHK.exe C:\WINDOWS\system32\igfxTray.exe C:\WINDOWS\Explorer.EXE C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\She
#1828 [19:48] <webrosc> ??> fg paste
#1829 [19:48] <Absol> fg: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1830 [19:49] * Guest17593 [Guest17593@notlogged] has quit. (Quit: Web client closed)
#1831 [19:49] <fg> http://paste.ubuntu.com/12910433/
#1832 [19:49] <fg> Yes there you go
#1833 [19:50] <fg> Did you get the logs?
#1834 [19:51] <webrosc> is this a home computer, of one at work/school?
#1835 [19:51] <webrosc> or*
#1836 [19:52] <fg> home computer sir
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#1838 [19:53] <webrosc> why are you running log me in rescue?
#1839 [19:53] <minecrafter345> my account wont let me login
#1840 [19:53] <webrosc> minecrafter345, why not?
#1841 [19:54] <fg> I am remote session with friend
#1842 [19:54] <fg> he is also trying to fix this
#1843 [19:54] <webrosc> ah i see
#1844 [19:54] <minecrafter345> i dont know i change the password and then it still wont work
#1845 [19:54] <webrosc> ??> minecrafter345 login/throttle
#1846 [19:54] <Absol> minecrafter345: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1847 [19:54] <Absol> minecrafter345: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1848 [19:55] * nemotiger [nemotiger@notlogged] has joined #minecrafthelp
#1849 [19:55] <fg> I also tried with winsock reset and flush dns
#1850 [19:56] <webrosc> fg please don't post logs here
#1851 [19:56] <webrosc> derp, sorry had text scrolled up, thought you posted again :/
#1852 [19:56] <fg> Okay I am sorry
#1853 [19:57] <fg> webrosc:What's next step?
#1854 [19:57] <webrosc> when exactly does this error show up?
#1855 [19:57] <fg> when I click on multiplayer
#1856 [19:57] <minecrafter345> when i login it says the passwords wrong so i reset it but then it doesnt work
#1857 [19:58] * joaco [joaco@notlogged] has joined #minecrafthelp
#1858 [19:58] <webrosc> ah, right, you said mojang before, not when clicking multiplayer, lack of info made this harder
#1859 [19:58] <webrosc> minecrafter345, read what absol said
#1860 [19:58] * gusjn [gusjn@notlogged] has joined #minecrafthelp
#1861 [19:58] <CubeTheThird> fg, you open the multiplayer menu, and immediately get this message?
#1862 [19:58] * nemotiger__ [nemotiger__@notlogged] has joined #minecrafthelp
#1863 [19:58] <fg> its minecraft 1.8.8
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#1865 [19:59] <fg> When i click on multiplayer
#1866 [19:59] <fg> can't connect to server
#1867 [20:00] <webrosc> can you post a screen shot of this pleqase
#1868 [20:00] <fg> Searching for games on your local network
#1869 [20:00] <fg> Sure
#1870 [20:00] <CubeTheThird> fg, did you add any servers, or are you trying to connect to a local game?
#1871 [20:00] <fg> How to post?
#1872 [20:00] <webrosc> use imgur.com
#1873 [20:01] <fg> i think its local game
#1874 [20:01] <fg> I did not add any server
#1875 [20:03] <fg> I will give you the screenshot link
#1876 [20:04] * minecrafter345 [minecrafter345@notlogged] has quit. (Quit: Web client closed)
#1877 [20:04] <fg> http://imgur.com/ZBcdlCG
#1878 [20:04] <fg> Here is the screenshot
#1879 [20:04] * nemotiger___ [nemotiger___@notlogged] has joined #minecrafthelp
#1880 [20:05] <nemotiger___> hello?
#1881 [20:05] <webrosc> fg, so the error shows when you try to connect to one of those servers?
#1882 [20:05] <webrosc> it looks like the servers are not on, hence the error
#1883 [20:05] <nemotiger___> im having problems with my drivers and want to know how to update them
#1884 [20:05] <webrosc> nemotiger___, do you have a dxdiag log link?
#1885 [20:06] <fg> So how to turn on?
#1886 [20:06] <nemotiger___> i have a dxdiag link
#1887 [20:06] <webrosc> fg, you can't unless they are your servers, you need to join a server that is on,
#1888 [20:06] <fg> How to join then?
#1889 [20:06] <nemotiger___> http://paste.ubuntu.com/12910488/
#1890 [20:07] <nemotiger___> theres the link
#1891 [20:07] <webrosc> the same way you added thos, just one thats on not off
#1892 [20:07] <webrosc> nemotiger___, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1893 [20:07] <nemotiger___> how do i downgrade
#1894 [20:07] <webrosc> nemotiger___, also note your computer is only just at minimum needed for minecraft
#1895 [20:08] <webrosc> ??> nemotiger___ win/downgrade
#1896 [20:08] <Absol> nemotiger___: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1897 [20:08] <nemotiger___> how do i downgrade
#1898 [20:08] * PEDRO [PEDRO@notlogged] has joined #minecrafthelp
#1899 [20:08] <fg> When I click on join server it says error failed to connect to server Java.net exception :Connection refused :no firther information
#1900 [20:09] <webrosc> fg, thats because the servers you have added to your list are not running
#1901 [20:09] <webrosc> you need to add a server that is on to join and play on it
#1902 [20:10] <fg> to add shall i click on add server or join server?
#1903 [20:10] * guilhermee [guilhermee@notlogged] has joined #minecrafthelp
#1904 [20:10] <webrosc> add server, then type in the ip of the server you want to add, like you did with the ones in your list already
#1905 [20:10] <fg> Right now I deleted all server and its saying searching for game on local network
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#1908 [20:11] <fg> What will be the ip address?
#1909 [20:11] <webrosc> depends on the server you want to join
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#1913 [20:12] <webrosc> ??> fg mp/servers
#1914 [20:12] <Absol> fg: There currently is no master list of all Multiplayer servers. Fan-made indexes include http://minestatus.net/ - http://www.reddit.com/r/mcservers - http://minecraftservers.net/ - http://minecraft.dk/mcserverlist/
#1915 [20:12] <Absol> fg: MinecraftForum's list can be found at http://www.minecraftforum.net/forums/servers, also try #smp.
#1916 [20:12] <fg> When i click on add server it sayd server name minecraft server and asking to enter server address
#1917 [20:12] <webrosc> yes, thats where you put the ip of the server you want to join
#1918 [20:13] <fg> I do not know the ip
#1919 [20:13] <webrosc> see what absol said for places to find servers to join
#1920 [20:14] <webrosc> there are 10s of thousands of servers out there, seek and ye shall find
#1921 [20:15] <fg> I just have to add the server ip from those list?
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#1923 [20:16] <webrosc> yes as i have said many times
#1924 [20:16] <fg> Okay I tried one server and same error
#1925 [20:16] <webrosc> what was the server ip?
#1926 [20:17] <fg> Can you tell me the steps to add server
#1927 [20:17] <fg> 122.149.210.204
#1928 [20:17] <webrosc> thats a 1.7.2 server
#1929 [20:18] <webrosc> you need to use 1.7.2 to join it, not 1.8.8
#1930 [20:18] <fg> Okay thats waht I am asking you sir how to find all this I am new to it
#1931 [20:19] <webrosc> you have to look, as i said, there are thousands out there
#1932 [20:19] <fg> But how to find 1.8.8?
#1933 [20:20] <webrosc> by reading the servers listing and using your eyes
#1934 [20:20] <fg> Okay thanks let me check now
#1935 [20:20] <webrosc> i can't tell you what they are as there are thousands to look at, go wild and look yourself
#1936 [20:26] <fg> I have not paid for any server can I still add it?
#1937 [20:27] <webrosc> you do not have to pay for a server
#1938 [20:28] <webrosc> if a server wants money to join it then don't join it, not that any should ask for money
#1939 [20:29] * sir_underscore [sir_underscore@notlogged] has joined #minecrafthelp
#1940 [20:29] <fg> Okay I added one server but it said you are not whitelisted on this server.Why?
#1941 [20:30] <webrosc> because its whitelist only, you have to get on the whitelist by asking for permission to join,
#1942 [20:31] * oerg866__ [oerg866__@notlogged] has joined #minecrafthelp
#1943 [20:31] <fg> Okay i understand.Can you tell me any server to which I can join for now to check
#1944 [20:32] <webrosc> nope, there are so many and i don't play on servers
#1945 [20:32] <fg> Can server ip be like this also:survival-central.com
#1946 [20:32] <webrosc> yes
#1947 [20:33] <fg> Okay thank you!
#1948 [20:33] <sir_underscore> Hi! I need to change my skin but minecraft.net logged me out. I tried to log back in and it wouldn't work, my accounts username had recently been changed so I looked up what to do and it said to use my email address, the problem here is that I made this account 4 years ago and have no idea what email address I used and I probably don't have access to it anymore. I need to log in to my account but I can't, what do I do?
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#1951 [20:34] <webrosc> sir_underscore, use https://minecraft.net/retrievename to test ALL your emails to see which is linked to your username
#1952 [20:35] <sir_underscore> The problem is that I tried all of the email addresses I still know and still have access to and none of them are linked
#1953 [20:35] <fg> Thanks I think I am now connected to one server
#1954 [20:35] <webrosc> did you change the username, or migrate the account?
#1955 [20:36] <sir_underscore> yes I did
#1956 [20:36] <sir_underscore> is there a way to retrieve the linked email from the launcher? i am still logged in there
#1957 [20:36] * GamerMestra332 [GamerMestra332@notlogged] has joined #minecrafthelp
#1958 [20:37] <webrosc> sir_underscore, if you have tested all the emails you have and none match then you will have to contact Mojang with your transaction ID and they can reset the linked email for you
#1959 [20:37] <webrosc> ??> sir_underscore mojang/email
#1960 [20:37] <Absol> sir_underscore: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1961 [20:37] <Absol> sir_underscore: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1962 [20:38] <sir_underscore> I'll try this, what do I say?
#1963 [20:38] <webrosc> said exactly the issue
#1964 [20:38] <webrosc> say*
#1965 [20:38] <sir_underscore> the same thing I said first?
#1966 [20:38] <webrosc> why not
#1967 [20:39] <sir_underscore> thx
#1968 [20:39] <webrosc> the more you explain the easier and faster it is for them to help you
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#1983 [20:49] <jared> i did not mean to purchase the game and i need my money back
#1984 [20:49] <jared> i need a refund
#1985 [20:49] <webrosc> ??> jared account/refund
#1986 [20:49] <Absol> jared: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1987 [20:49] <jared> thank you
#1988 [20:50] <jheyvison> oque e isso que aparece quando eu vo abrir meu minecraft
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#1990 [20:53] <jheyvison> quando vou abrir meu minecraft aparece isso n digitei tudo so o titulo mais auguem pode me falar oquer isso quer dizer ? uhoh,it looks like the game has crashed! sorry for the inconvenience:(
#1991 [20:54] <jheyvison> ummmm e tudo traduzido
#1992 [20:54] * wirly1 [wirly1@notlogged] has joined #minecrafthelp
#1993 [20:56] <wirly1> I attempted to launch my Minecraft but then came up an error, through the error I found myself on a Support page. Within that page I had to use DxDiag, I got this link(http://paste.ubuntu.com/12911337/) After getting this link I found myself here.
#1994 [20:56] <jheyvison> i got the message Lack of Updated Graphic Drivers We're sorry, but it seems there was an error while trying to render aspects of the game. To solve this error, it is recommended that you update your graphics drivers. If you are unsure of how to fix your drivers, please click 'Fix the problem' for more information. ---------------------------------------------------------------------------------------------------------------------- Uhoh, it looks
#1995 [20:57] <webrosc> wirly1, one moment
#1996 [20:57] <webrosc> ??> jheyvison win/dxdiag
#1997 [20:57] <Absol> jheyvison: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1998 [20:59] * cleber [cleber@notlogged] has quit. (Quit: Web client closed)
#1999 [21:00] <jheyvison> ja fiz isso paço a paço mandarão fazer um arquivo DxDiag.txt e depois me me trouxerao aki nesse link
#2000 [21:00] <jheyvison> link
#2001 [21:00] <jheyvison> nesse link
#2002 [21:00] <webrosc> ??> jheyvison lang/pt
#2003 [21:00] <Absol> jheyvison: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2004 [21:01] <webrosc> jheyvison, post the dxdiag link if you have one, if not follow the guide
#2005 [21:02] <jheyvison> ------------------ System Information ------------------ Time of this report: 10/23/2015, 23:42:04 Machine name: USUARIO-PC Operating System: Windows 10 Pro 32-bit (10.0, Build 10240) (10240.th1.150916-2039) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: System manufacturer System Model: System Product Name BIOS: BIOS Date: 02/05/10 14:40:4
#2006 [21:02] <webrosc> ??> jheyvison paste
#2007 [21:02] <Absol> jheyvison: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2008 [21:02] <webrosc> use that ^
#2009 [21:02] <jheyvison> ok
#2010 [21:03] <jheyvison> paste.ubuntu.com/12911188/
#2011 [21:03] <webrosc> jheyvison, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2012 [21:05] * Chroma|AFK is now known as Chromaryu
#2013 [21:06] <jheyvison> thank you for the information helped me a lot
#2014 [21:07] * Malphas_ [Malphas_@notlogged] has joined #minecrafthelp
#2015 [21:08] <Malphas_> I can't open minec
#2016 [21:08] <Malphas_> *minecraft for a 1.7.10 server
#2017 [21:08] <webrosc> Malphas_, exactly what do you mean?
#2018 [21:09] <Malphas_> When i click on my 1.7.10 server (funcraft) my minecraft crashes after 2 or 3 seconds
#2019 [21:09] <Malphas_> without opening the server
#2020 [21:10] <webrosc> do you get a crash log?
#2021 [21:10] <Malphas_> yes
#2022 [21:10] <Chromaryu> ??> Malphas_ paste
#2023 [21:10] <webrosc> post it to paste.ubuntu.com then link it here
#2024 [21:10] * TBNRSolarr [TBNRSolarr@notlogged] has joined #minecrafthelp
#2025 [21:10] <Malphas_> ok
#2026 [21:10] <Chromaryu> ??> Malphas_ paste
#2027 [21:10] * jheyvison [jheyvison@notlogged] has quit. (Quit: Web client closed)
#2028 [21:10] <Absol> Malphas_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2029 [21:10] <Chromaryu> ^^
#2030 [21:10] <Malphas_> ---- Minecraft Crash Report ----
#2031 [21:11] <webrosc> or what i said, the short version ;)
#2032 [21:11] <webrosc> Malphas_, read what absol said
#2033 [21:11] <Chromaryu> heh
#2034 [21:11] <TBNRSolarr> It says i have out dated drivers but intel said it couldnt find any?
#2035 [21:11] <webrosc> TBNRSolarr, do you have a dxdiag log link?
#2036 [21:11] <Malphas_> i pasted it
#2037 [21:11] <TBNRSolarr> Yes
#2038 [21:11] <webrosc> Malphas_, the link then please
#2039 [21:12] <TBNRSolarr> http://paste.ubuntu.com/12911574/
#2040 [21:12] <webrosc> TBNRSolarr, one moment
#2041 [21:12] <Malphas_> http://paste.ubuntu.com/12911635/
#2042 [21:12] <Chromaryu> Malphas_: please send me as full log
#2043 [21:13] <Chromaryu> *us
#2044 [21:13] <Chromaryu> ..?
#2045 [21:13] <webrosc> Malphas_, load back into 1.8, drop your render distance to below 16, then try 1.7
#2046 [21:13] <Malphas_> http://paste.ubuntu.com/12911660/
#2047 [21:13] <Malphas_> ok i'll try
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#2049 [21:13] <webrosc> TBNRSolarr, Your GPU is not windows 10 supported, you need to revert back to the previous windows version you were using
#2050 [21:14] <TBNRSolarr> how
#2051 [21:14] <Chromaryu> ??> TBNRSolarr win/downgrade
#2052 [21:14] <Absol> TBNRSolarr: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2053 [21:14] <webrosc> like that
#2054 [21:14] <TBNRSolarr> is there a nother way or no
#2055 [21:14] <webrosc> TBNRSolarr, desktop or laptop?
#2056 [21:14] <TBNRSolarr> Laptop
#2057 [21:15] <webrosc> then no other way
#2058 [21:15] <Chromaryu> (sry for stealing Factoid command :P)
#2059 [21:15] <webrosc> meh, its ok
#2060 [21:15] <Chromaryu> or Buy new PC
#2061 [21:15] <Alexa> Hi! My minecraft randomly undownloaded and my email was disactivated and i forgot my login
#2062 [21:15] <webrosc> saves me typing :P
#2063 [21:16] <webrosc> Alexa, you don't have access to old email address?
#2064 [21:16] <Malphas_> it worked! thanks!
#2065 [21:16] * Malphas_ [Malphas_@notlogged] has quit. (Quit: Web client closed)
#2066 [21:16] <webrosc> Malphas_, no problem
#2067 [21:16] <Chromaryu> Alexa: can you login into mojang.com?
#2068 [21:16] <Alexa> Nope it was disactivated
#2069 [21:16] * PraneelSun [PraneelSun@notlogged] has joined #minecrafthelp
#2070 [21:16] <Chromaryu> (is it correct? ^^;)
#2071 [21:16] <Alexa> No i forgot my login
#2072 [21:17] * PraneelSun [PraneelSun@notlogged] has quit. (Client Quit)
#2073 [21:17] <Alexa> both the password and user
#2074 [21:17] <webrosc> Alexa, in that case, you need to contact Mojang with your transaction ID and they can link your working email
#2075 [21:17] * webrosc waits for factoid
#2075 [21:17] <Alexa> ok whats the link
#2076 [21:17] * Sungold [Sungold@notlogged] has joined #minecrafthelp
#2077 [21:17] <Andrio> ??> Alexa account/send-email
#2078 [21:17] <Absol> Alexa: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2079 [21:17] <Andrio> ??>> webrosc index
#2080 [21:17] <Absol> Alexa: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2081 [21:18] <webrosc> Andrio, i know, Chromaryu was jumpping in doing them before i did
#2082 [21:18] <Chromaryu> (I forgot Factoid, Sorry )
#2083 [21:18] <Alexa> ok thanks
#2084 [21:18] <Andrio> mm
#2085 [21:18] <webrosc> i normally use mojang/email myself :p
#2086 [21:20] <Alexa> what transaction id
#2087 [21:21] <Chromaryu> ??> Alexa account/trans-id
#2088 [21:21] <Absol> Alexa: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2089 [21:21] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#2090 [21:22] <Chromaryu> (o hai CubeTheThird)
#2091 [21:25] * PraneelSun [PraneelSun@notlogged] has joined #minecrafthelp
#2092 [21:25] <PraneelSun> how do I play minecraft with my friends
#2093 [21:26] * Alexa [Alexa@notlogged] has quit. (Ping timeout: 204 seconds)
#2094 [21:26] <PraneelSun> me and him are in the same house with the same wifi and the same launcher, but we aren't able to see eachothers world. When we direct connect with the ip it says that the ip isn't there and i can't connect
#2095 [21:27] <webrosc> PraneelSun, one of you needs to load a wordl and then in the menu click open to lan, the other then looks for the local game in multiplayer list
#2096 [21:28] <PraneelSun> I have done that but nwither of us are able to find the world in our server list
#2097 [21:29] <webrosc> check firewalls, make sure java is not blocked
#2098 [21:29] * webrosc is off to eat
#2098 [21:29] * Lycra [Lycra@notlogged] has joined #minecrafthelp
#2099 [21:30] <Lycra> Can anyone help me? My minecraft suddenly will not work with texture packs anymore. On any version any texture pack i put on makes me get 2 FPS
#2100 [21:31] <PraneelSun> java isn't blocked i have no firewall
#2101 [21:35] * alex [alex@notlogged] has joined #minecrafthelp
#2102 [21:35] <alex> hi
#2103 [21:35] * alex is now known as Guest87502
#2104 [21:36] * Kaname [Kaname@notlogged] has quit. (Ping timeout: 192 seconds)
#2105 [21:36] <Guest87502> Graphics drivers are outdated, they do not support required OpenGL support to run Minecraft.
#2106 [21:36] <Guest87502> how do i fix this
#2107 [21:37] * FRGFreyja [FRGFreyja@notlogged] has joined #minecrafthelp
#2108 [21:37] <Guest87502> Invalid memory allocation, if you set any Java arguments in your Profile Settings, please remove them
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#2111 [21:37] <Guest87502> On Windows 10, driver updates are automatically installed on your PC whereas previously they were optional. Sometimes the drivers obtained through Windows Update may not contain the proper OpenGL required for Minecraft. You should in this case update your PC's graphics driver as explained below.
#2112 [21:38] <Guest87502> thats what uts saying the problems are
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#2120 [21:50] <Iggy> Hello
#2121 [21:51] <Iggy> I can not log in due to the launcher never leaving the loading screen. There are no files in my folder and nothing is changing. Please help
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#2126 [21:57] <Codfreakbag> Hello i have not played minecraft in quiet a long time and can not long in i can long in on the homepage for mincraft but can not long in on the game i changed my password but can not change my username because it will not send my username to my email address and need help figuring everything out
#2127 [22:05] <Codfreakbag> i need help with my accoint
#2128 [22:05] <Codfreakbag> account
#2129 [22:07] <Codfreakbag> and i bought mincraft 4 years ago so i dont know what i'm supposed to do i have to mnay failed attempts to impot my minecraft account so i need help reseting or something it would be greatly appreciated
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#2140 [22:39] * Bell is now known as Kirito
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#2142 [22:40] <Arkade_7> HI!
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#2145 [22:52] <gokusan1236> http://paste.ubuntu.com/12912579/
#2146 [22:54] <Babuskaa> anybody can help me?
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#2148 [22:54] <Brenton> Good evening folks.
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#2150 [22:55] <Brenton> I'm looking for someone who might be able to offer advice on a plugin I have installed on my minecraft server
#2151 [22:56] <Arkade_7> I need help too
#2152 [22:56] <Arkade_7> http://paste.ubuntu.com/12912491/
#2153 [22:57] <CubeTheThird> Brenton, ask in #bukkit or #spigot
#2154 [22:57] <Brenton> Thanks Cube!
#2155 [22:57] <CubeTheThird> ??> Arkade_7 launcher/log
#2156 [22:57] <Absol> Arkade_7: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2157 [22:57] <Absol> Arkade_7: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2158 [23:01] * mrkirby153 is now known as kirby|gone
#2159 [23:02] <gokusan1236> how about myself?
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#2161 [23:03] <CubeTheThird> gokusan1236, one moment
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#2163 [23:03] <CubeTheThird> gokusan1236, try download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#2164 [23:06] <Arkade_7> http://paste.ubuntu.com/12912696/
#2165 [23:06] <Arkade_7> The log
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#2168 [23:08] <CubeTheThird> Arkade_7, ok try this. Delete your current game launcher, and download the new one from minecraft.net/download
#2169 [23:10] <Arkade_7> Only the game launcher?
#2170 [23:11] <gokusan1236> ok thank you
#2171 [23:16] <Arkade_7> Cool the first time got an run time exception, but it works after it all
#2172 [23:16] <Arkade_7> thnx!
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#2180 [23:38] <Biionic> Hello! I'm having trouble logging in to my Mojang account, it says login failed no matter what I try and i've already reset my password twice. I'd very much like to play but as of now i'm not sure what else i can do
#2181 [23:40] <Biionic> Oh, and I was trying to login with my Email because, although i used to have a normal Minecraft account, I migrated it over at some point, and i've tried my old account login as well
#2182 [23:41] <webrosc> ??> Biionic login/throttle
#2183 [23:41] <Absol> Biionic: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2184 [23:41] <Absol> Biionic: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#2186 [23:42] <Biionic> Thank you very much.
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