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#4 [00:30] <UltraaPvP> I need tomse help on my minecraft launcher
#5 [00:30] <UltraaPvP> some*
#6 [00:31] <UltraaPvP> Anyone there can help me?
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#8 [00:31] <webrosc> what help do you require?
#9 [00:31] <UltraaPvP> My minecraft launcher is giving me error
#10 [00:31] <UltraaPvP> and keep on crashing
#11 [00:32] <UltraaPvP> i have follow the steps on updating my drives and all oft that suff
#12 [00:32] <UltraaPvP> and it is still not working
#13 [00:32] <webrosc> ??> UltraaPvP win/dxdiag
#14 [00:32] <Absol> UltraaPvP: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#15 [00:32] <UltraaPvP> http://paste.ubuntu.com/12968055/
#16 [00:32] <UltraaPvP> did it
#17 [00:32] <Nick_> I redeemed the Minecraft 10 Beta key a while back and I just upgraded to 10, and now I can't download it cause it says the key is already claimed.
#18 [00:32] <webrosc> Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#19 [00:32] <webrosc> UltraaPvP, ^^
#20 [00:32] <Nick_> And yes, all my accounts are the same
#21 [00:33] <UltraaPvP> ouh damn..
#22 [00:33] <UltraaPvP> so i cant simply play on windows 10 anymore?
#23 [00:33] <webrosc> Nick_, login out of the windows store, then login to the microsoft account you used to claim the code with
#24 [00:33] <UltraaPvP> until i downgrade it
#25 [00:33] <webrosc> UltraaPvP, to be honest your computer is below requirements for minecraft
#26 [00:34] <webrosc> and your GPU will only be able to play 1.7.2 and earlier
#27 [00:34] <UltraaPvP> but i did play 1.7.10 and 1.8 at around 70 fps..
#28 [00:34] <UltraaPvP> hmm this sucks tho T.T
#29 [00:35] <webrosc> UltraaPvP, then you got lucky, the intel 965 chipset is know to be a pain and crash on 1.7.4 and up
#30 [00:35] <UltraaPvP> ouhh
#31 [00:35] <Nick_> webrosc: I am on the right account. Recent purchases 8/3/2015 Minecraft: Windows 10 Edition Beta $0.00
#32 [00:35] <webrosc> Nick_, so its in recent purchases, just download from the store
#33 [00:35] <Nick_> But there's no where to download it. When I go on the store it tells me to pay for it.
#34 [00:36] <UltraaPvP> But thanks for the help guys <3
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#36 [00:38] <Nick_> webrosc: I go to the store and it tells me I have to pay $11.59
#37 [00:40] <Nick_> -_-
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#40 [00:51] <KaitlinCraft14> my problem is that my minecraft keeps on crashing everytime i go to load up a world will you help me ?
#41 [00:52] <webrosc> post your crash report to paste.ubuntu.com then link that here
#42 [00:53] <KaitlinCraft14> thanks for your help :)
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#50 [01:39] <HenksuliTNT> http://paste.ubuntu.com/12968227/
#51 [01:39] <webrosc> HenksuliTNT, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#52 [01:40] <HenksuliTNT> ok thank you bye
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#68 [03:10] <Nazza> when i og in to minecraft mutipayer it says java.lang.nullpointerexception: group can anyone help?
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#77 [03:30] <Farry10> I was on a world last night and i have done a hell of a lot of work on it - it was working fine. I came to play it this morning and it will not let me load up or do anything with that world at all. I want to get back onto the world and i am not deleting it so what can i do?
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#79 [03:32] <Mecheljte> Hello, i can't login to my Minecraft account. I've tried to change the password 3 times, but it still didn't work. Now it is saying that my email is incorrect when I want to change my password. My Minecraft name is Mecheltje, and the mail i'm using is ellyvanmechelen@home.nl
#80 [03:33] <Andrio> ??> Mecheljte login/throttle
#81 [03:33] <Absol> Mecheljte: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#82 [03:33] <Absol> Mecheljte: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#83 [03:33] <Andrio> Farry10, what happens when you try to enter it?
#84 [03:34] <Mecheljte> If I try to login, it says that my password is incorrect.
#85 [03:34] <Mecheljte> But I can wait 3 hours now, and if it doesn't work than, than i will come back! Thanks for the fast help! I really appreciate it :)
#86 [03:35] <Andrio> no problem.
#87 [03:35] <Farry10> nothing happens, it just stays on the screen where the saved worlds are and it wont allow me to copy the save
#88 [03:36] <Andrio> Farry10, what version of Minecraft are you on?
#89 [03:36] <Farry10> Xbox one
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#91 [03:36] <Andrio> ah...
#92 [03:37] <Farry10> Do you think its fixable or should i go to xbox for help on this?
#93 [03:38] <Andrio> I don't know about the Xbox One version.
#94 [03:38] <Andrio> I only have the PC one; sorry.
#95 [03:39] <Farry10> It's fine, thank you anyway
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#111 [04:41] <Pinkee> I have purchased my own server a few months ago so that my friend and i can play minecraft together, We've been playing survival mode all this time, and just now decided to try it in creative mode. So i configured it, and everything was fine. Then he said that we should be able to fly, and use command blocks. So i looked it up online and realized that i never made myself the admin of my server. i read all the information on how t
#112 [04:42] <Pinkee> server file and everything is listed as .CLASS not .txt
#113 [04:42] <Andrio> hm
#114 [04:42] <Andrio> Pinkee, your message got cut off at 'information'
#115 [04:42] <Pinkee> on how to do this, but my problem is i do not seem to have a ops.txt file. i opened my
#116 [04:42] <Andrio> Mhm
#117 [04:43] <Andrio> Do you have access to the console?
#118 [04:43] <Andrio> Surely you do.
#119 [04:43] <Pinkee> i'm not sure
#120 [04:43] <Andrio> If you don't, you need a new host.
#121 [04:44] <Pinkee> how would i do that?
#122 [04:44] <Chromaryu> Pinkee, what host are you using?
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#125 [04:45] <Hyderl> http://paste.ubuntu.com/12968812/
#126 [04:46] <Hyderl> i am having trouble opening minecraft i have an updated graphic card but it wont open help me pls
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#130 [04:49] <Hyderl> http://paste.ubuntu.com/12968812/
#131 [04:49] <Andrio> Hyderl, edit your Minecraft launcher profile to use version 1.7.2, then install this driver: https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#132 [04:50] <Hyderl> thanks
#133 [04:50] <Hyderl> i will
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#151 [05:24] <DeclinF> good day! i updated to windows 10, now i keep getting in error report and it says the game has crushed
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#153 [05:25] <TheMudpit> Hi, Minecraft is refusing my authentication on the laptop. It worked yesterday, any ideas?
#154 [05:26] <DeclinF> i have linked what they said, installed the new drivers, keep throwing me back to the same error page
#155 [05:27] <Andrio> ??> TheMudpit login/throttle
#156 [05:27] <Absol> TheMudpit: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#157 [05:27] <Absol> TheMudpit: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#158 [05:27] <Andrio> ??> DeclinF win/DXDiag
#159 [05:27] <Absol> DeclinF: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#162 [05:30] <TheMudpit> I don't think I was locked out, because I tried different usernames, and got no locked out message. The account is working on the PC in the lounge room, it has java 8, I have java 7. I will try again tomorrow and come back if I have the same problem.
#163 [05:31] <TheMudpit> Thanks Absol
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#168 [05:32] <Andrio> TheMudpit, where is your laptop, and is it on the same network as your other PC?
#169 [05:33] <TheMudpit> Andrio, yes, same network, but I shut one PC down before trying to login on the other, so we aren't logged in twice.
#170 [05:34] <TheMudpit> Although I only shut it down after two failed logins, but minecraft wasn't running on it, so It shouldn't have mattered?
#171 [05:34] <Andrio> hm
#172 [05:35] <TheMudpit> yes, hm... If the problem is still around tomorrow, I'll come back, sometimes these things fix themselves. We have one PC running minecraft, so the house is not in a panic!
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#174 [05:38] <Andrio> What error message did you get from the 'refused' authentication?
#175 [05:40] <TheMudpit> Through minecraft I got 'invalid credentials' I think, I tried the Technic launcher and got 'invalid username / password', or it might be the other way? They were the two error messages.
#176 [05:40] <Andrio> And you used the same credentials?
#177 [05:40] <TheMudpit> Usually the computers just remember me
#178 [05:40] <TheMudpit> yep same ones
#179 [05:40] <TheMudpit> They've been working for years
#180 [05:41] <TheMudpit> I was wondering if the token might have got corrupted somehow on the laptop, it uses a token I think, but I don't really know.
#181 [05:41] <Andrio> Yes.
#182 [05:41] <TheMudpit> No other PC issues though
#183 [05:42] <TheMudpit> I have to use the email, and I've never changed my password, so it's usually just remembered by the computer
#184 [05:43] <TheMudpit> Minecraft did ask me to update my java
#185 [05:45] <TheMudpit> Thanks for the help, I have to go, but if the problem continues I will be back.
#186 [05:45] <TheMudpit> :)))
#187 [05:45] <Andrio> o/
#188 [05:47] * SKYCorridos_ [SKYCorridos_@notlogged] has joined #minecrafthelp
#189 [05:49] <SKYCorridos_> i don't get into the game, the launcher says the game is crashed
#190 [05:49] <Chromaryu> ??> SKYCorridos_ launcher/crash-log
#191 [05:49] <Absol> SKYCorridos_: We need to see your crash log, which appears after a crash.
#192 [05:49] <Absol> SKYCorridos_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#193 [05:50] <SKYCorridos_> http://paste.ubuntu.com/12969107/
#194 [05:52] <Chromaryu> (Sorry Andrio :P
#195 [05:52] <Andrio> It's OK
#196 [05:52] <Chromaryu> SKYCorridos_, one sec
#197 [05:53] <Andrio> I could use backup.
#198 [05:54] <Chromaryu> SKYCorridos_, try this driver http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#199 [05:55] <SKYCorridos_> okay..
#200 [05:56] <Chromaryu> (is it right? ^^;)
#201 [05:57] <SKYCorridos_> i will try when it has downloaded
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#205 [06:11] <SKYCorridos_> it works. thank you Chromaryu
#206 [06:12] <Bubbled> II I don't know my Account security questions, so i request to do new ones but I don't become a mail.
#207 [06:13] <Bubbled> Hello ?
#208 [06:14] * Bubbled [Bubbled@notlogged] has joined #minecrafthelp
#209 [06:14] <Bubbled> I don't know my Account security questions, so i request to do new ones but I don't become a mail.
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#212 [06:21] <Wearefree> My minecraft keep crashing can somone help me?
#213 [06:23] <Wearefree> Anyone here?
#214 [06:24] <Wearefree> Please this making me freaking nervous? I didn't play minecraft for like 1 month :(
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#217 [06:25] <Bubbled> Yes
#218 [06:25] <Bubbled> You can put more Ram in Minecraft
#219 [06:26] <Bubbled> Dizzy ?
#220 [06:26] <Andrio> ??> Bubbled account/send-email
#221 [06:26] <Absol> Bubbled: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#222 [06:26] <Absol> Bubbled: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#223 [06:26] <Bubbled> Can stay here
#224 [06:27] <Bubbled> What deos ist mean
#225 [06:27] <Bubbled> What is a Transaction ID
#226 [06:28] <Bubbled> I I don't have a Payment Problem
#227 [06:29] <Bubbled> Andrio ?
#228 [06:30] <Andrio> That's your proof of ownership.
#229 [06:30] <Bubbled> But what is a Transaction ID?
#230 [06:31] <Andrio> It's a number that identifies your purchase.
#231 [06:31] <Bubbled> Where can I find it ?
#232 [06:31] <Andrio> There's a link on that page that cen help you find it.
#233 [06:31] <Andrio> It's on your receipt.
#234 [06:31] <Andrio> If you have a gift code, it's the code from that.
#235 [06:32] <Bubbled> III purchase with a Paysafe Card
#236 [06:32] <Andrio> Ah
#237 [06:32] <Andrio> ??> Bubbled account/trans-ID
#238 [06:32] <Absol> Bubbled: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#240 [06:33] <ANNA89> I NEED HELP
#241 [06:34] <ANNA89> OK
#242 [06:35] <ANNA89> DO NOT SAY
#243 [06:35] <Andrio> Did you not understand that part?
#244 [06:35] <ANNA89> ''YES
#245 [06:35] <Bubbled> I Andorio my Hotmail changed into a outlook
#246 [06:35] <ANNA89> OK
#247 [06:35] <Andrio> ??> ANNA89 ask
#248 [06:35] <Absol> ANNA89: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#249 [06:35] <Absol> ANNA89: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#250 [06:35] <Andrio> ANNA89, also please turn off your caps lock.
#251 [06:36] <Andrio> ah
#252 [06:36] <ANNA89> ok
#253 [06:36] <Andrio> Bubbled, do you have the receipt?
#254 [06:36] <ANNA89> yes
#255 [06:36] <Bubbled> No
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#257 [06:36] <Bubbled> :(
#258 [06:36] <Andrio> mm
#259 [06:37] <Bubbled> Can they don't send my a mail to my hotmail also the outlook
#260 [06:37] <Andrio> Bubbled, did you have the email address on file changed?
#261 [06:38] <Bubbled> Which file did you mean
#262 [06:38] <Bubbled> I take the same file i think
#263 [06:38] <Andrio> On your Mojang account.
#264 [06:38] <Bubbled> mail*
#265 [06:39] <Bubbled> No
#266 [06:39] <Andrio> That might mess things up.
#267 [06:39] <Bubbled> The Hotmail just changed
#268 [06:40] <Bubbled> What can I do
#269 [06:41] <Andrio> If the page Absol gave you doesn't help, you might be able to use the card number as proof of ownership.
#270 [06:41] <Bubbled> So i don't know wher the send my the instructions to change the Questions
#271 [06:41] <Bubbled> Card Number ? From ?
#272 [06:41] <Andrio> Your old email address.
#273 [06:42] <Bubbled> How can i find this
#274 [06:42] <Andrio> Oh
#275 [06:42] <Andrio> From your PaySafe card
#276 [06:42] <Bubbled> I don't have this card
#277 [06:42] <Bubbled> Its gone
#278 [06:43] <Andrio> ah..
#279 [06:43] <Bubbled> I have a weird problem
#280 [06:44] <Bubbled> In one times they asked one Question and that have i done right
#281 [06:44] <Bubbled> But yet
#282 [06:44] <Bubbled> They have changed
#283 [06:44] * bruno_ [bruno_@notlogged] has joined #minecrafthelp
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#285 [06:45] <Bubbled> What else can we do
#286 [06:46] <Andrio> As the page suggests, contact Skrill, if they processed your payment
#287 [06:46] <Bubbled> I need a mail from Mojang
#288 [06:46] <Andrio> Well, if your email address on your Mojang account is wrong, I'm afraid that won't work.
#289 [06:47] <Bubbled> No it's right but I don't become a mail
#290 [06:47] <Andrio> ok..
#291 [06:47] <Andrio> Did you check the junk folder?
#292 [06:47] <Bubbled> What is when i show thm in Skype
#293 [06:48] <Andrio> ?
#294 [06:48] <Bubbled> My mail or something
#295 [06:49] <Bubbled> Must I wait of the mail or ?
#296 [06:49] <Andrio> I've heard of problems with Hotmail, but it shouldn't take that long,
#297 [06:50] <Bubbled> Yes it's weird
#298 [06:51] <Bubbled> I have the same hotmail, when I loging in into Minecraft ore the Website but I do'nt become a mail
#299 [06:52] <Bubbled> I think they send a mail into a wrong site, they have to send the mail into the new Outlook-/hotmail
#300 [06:53] <Andrio> Is it the same email address?
#301 [06:53] <Bubbled> Yes
#302 [06:53] <Bubbled> Outlook is hotmail
#303 [06:53] <Andrio> Then that can't be it...
#304 [06:53] <Bubbled> It is so i don't check it
#305 [06:54] <Bubbled> Can i texting Mojang with the same Email
#306 [06:54] <Bubbled> that's proofness too
#307 [06:55] <Andrio> Can you log in to the account?
#308 [06:56] * Merlinpip [Merlinpip@notlogged] has joined #minecrafthelp
#309 [06:56] <Bubbled> Yes into the email
#310 [06:56] * Merlinpip [Merlinpip@notlogged] has quit. (Client Quit)
#311 [06:57] <Bubbled> In Minecraft can i log me in too
#312 [06:57] <Andrio> Ah
#313 [06:58] <Andrio> I still don't see any solution other than Mojang support, though, I'm afraid.
#314 [06:59] * Agne [Agne@notlogged] has joined #minecrafthelp
#315 [07:00] <Bubbled> :(
#316 [07:00] <Bubbled> bWhy I don't become a Mail that's my only Problem.
#317 [07:01] <Andrio> It could be a problem with Hotmail.
#318 [07:02] <Bubbled> ?
#319 [07:02] <Bubbled> More Details ?
#320 [07:02] <Andrio> ??> Bubbled account/email-missing
#321 [07:02] <Absol> Bubbled: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#322 [07:02] <Absol> Bubbled: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#323 [07:05] <Bubbled> Ehm I must log me in
#324 [07:07] <Bubbled> ?
#325 [07:08] <Andrio> ?
#326 [07:09] <Bubbled> Why should i use a Gmail
#327 [07:09] <Andrio> Because it's more reliable than Hotmail
#328 [07:10] <Bubbled> They said I must log in with my Hotmail
#329 [07:10] <Bubbled> When I do this the they send me questions
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#333 [07:17] <Andrio> who's 'they'?
#334 [07:18] * min900 [min900@notlogged] has quit. (Client Quit)
#335 [07:18] <Bubbled> I don't check this article
#336 [07:24] <Bubbled> Help
#337 [07:24] * Skywing890 [Skywing890@notlogged] has joined #minecrafthelp
#338 [07:24] <Bubbled> Help :/
#339 [07:24] * Skywing890 [Skywing890@notlogged] has quit. (Client Quit)
#340 [07:24] * Skywing890 [Skywing890@notlogged] has joined #minecrafthelp
#341 [07:25] <Skywing890> minecraft keeps timing me out i don't know why
#342 [07:25] * iPeer [iPeer@notlogged] has joined #minecrafthelp
#343 [07:26] <Skywing890> my internet is on
#344 [07:27] <Skywing890> Dose minecraft hate me or my PC is acting weird
#345 [07:29] <Bubbled> They hateme
#346 [07:30] <Bubbled> Never can I change my Skin :(
#347 [07:30] * nandexpt [nandexpt@notlogged] has joined #minecrafthelp
#348 [07:30] <Bubbled> Can I change my Skin on an other way ?
#349 [07:30] <Skywing890> this happened to my other computer too! it keeps saying its timed out on the profile
#350 [07:30] <Skywing890> umm i don't think so
#351 [07:31] <Skywing890> there's a way to import skins on your Ipad Iphone and Android i think
#352 [07:31] <Bubbled> I have a weird Problem with my hotmail
#353 [07:31] <Skywing890> its still doing it again
#354 [07:32] <Skywing890> Stop timing out minecraft
#355 [07:32] <Skywing890> its annoying
#356 [07:32] <Bubbled> I don't become mail from Mojang to make new Security questions
#357 [07:33] <Skywing890> ok
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#359 [07:33] <Skywing890> my minecraft works but it won't let me on servers
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#362 [07:35] <Skywing890> what the heck
#363 [07:35] <Skywing890> what the heck
#364 [07:35] * chrissipohl [chrissipohl@notlogged] has left #minecrafthelp
#365 [07:35] <Skywing890> the servers worked
#366 [07:35] <Skywing890> so its just a launcher being glitchy
#367 [07:36] <Skywing890> and gives up easly
#368 [07:36] <Skywing890> so it works This never happened to me
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#374 [07:44] * eduardole44 [eduardole44@notlogged] has joined #minecrafthelp
#375 [07:45] <eduardole44> Buenos días. Alaguien habla español?
#376 [07:46] <Chromaryu> ??> eduardole44 lang/sp
#377 [07:46] <eduardole44> Tengo el problema de que no puedo actualizar mi skin. Lo actualizo por minecraft.net pero al momento de iniciar el juego, no carga el nuevo skin
#378 [07:46] <Chromaryu> ??> eduardole44 lang/es
#379 [07:47] <Absol> eduardole44: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#380 [07:47] <eduardole44> ok
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#382 [07:48] <eduardole44> I have the problem that I can not update the skin. Upload the new skin to minecraft.net but when you start the game, do not load the new skin
#383 [07:50] <Andrio> Did you get a message saying your skin was changed?
#384 [07:50] <eduardole44> yes
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#386 [07:52] * ryan is now known as Guest72870
#387 [07:52] <Guest72870> oi
#388 [07:52] <Guest72870> oi
#389 [07:53] * Guest72870 [Guest72870@notlogged] has left #minecrafthelp
#390 [07:54] * StampyGPlaysMC [StampyGPlaysMC@notlogged] has quit. (Ping timeout: 204 seconds)
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#394 [08:08] * todworgen [todworgen@notlogged] has joined #minecrafthelp
#395 [08:09] <todworgen> I cant login into my minecraft account. I resetted my Password mojang says it was succesfully changed but when i want to login the website says incorrect email or password
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#400 [08:11] <Andrio> ??> todworgen login/throttle
#401 [08:11] <Absol> todworgen: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#402 [08:11] <Absol> todworgen: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#403 [08:13] <todworgen> Okay
#404 [08:16] <eduardole44> I have the problem that I can not update the skin. Upload the new skin to minecraft.net but when you start the game, do not load the new skin
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#411 [08:24] <GamingPRO> Who Want To Play On A LAN World With Me'
#412 [08:25] <Andrio> You're going to open a LAN world to the Internet?
#413 [08:25] * behrens22 [behrens22@notlogged] has quit. (Ping timeout: 204 seconds)
#414 [08:25] <GamingPRO> Yep!
#415 [08:25] <Andrio> That's a bad idea.
#416 [08:25] <GamingPRO> why?
#417 [08:26] <Andrio> You should use a proper server instead.
#418 [08:26] <Andrio> There are no moderation tools on LAN worlds.
#419 [08:26] <Andrio> No security
#420 [08:26] <GamingPRO> ikr
#421 [08:26] <GamingPRO> but are you a bot?>?!??!?!?!
#422 [08:26] <Andrio> It's meant for private servers.
#423 [08:26] <Andrio> no
#424 [08:26] <GamingPRO> yep i know
#425 [08:26] <GamingPRO> but i wanna play with someone
#426 [08:27] <GamingPRO> i mean i don't want a server or whatever
#427 [08:27] <Andrio> Well, you might have better luck asking on the Minecraft Forums.
#428 [08:27] <GamingPRO> i just wanna play with someone
#429 [08:27] <Andrio> You need a server for that. That's how Minecraft multiplayer works.
#430 [08:27] <Andrio> Even a LAN world is a server.
#431 [08:27] <GamingPRO> Nope maybe but i played with someone before 2 days
#432 [08:27] <GamingPRO> 2 days ago*
#433 [08:27] <GamingPRO> -_-
#434 [08:28] <Andrio> mm
#435 [08:28] <GamingPRO> it's easy
#436 [08:28] <Andrio> It's usually easy on a LAN, yeah.
#437 [08:28] <GamingPRO> just download a software join a party and make a world join it
#438 [08:28] <Andrio> It's trickier going through the Internet; you need to set up port forwarding or a VPN
#439 [08:29] <GamingPRO> Nope i did nothing
#440 [08:29] <GamingPRO> wanna try?
#441 [08:29] <GamingPRO> how old are you?
#442 [08:29] <Andrio> Late teens.
#443 [08:29] <GamingPRO> looks like adult
#444 [08:29] <GamingPRO> lol
#445 [08:29] <Andrio> Technically I am...
#446 [08:29] <GamingPRO> :p
#447 [08:29] <Andrio> mm~
#448 [08:30] <GamingPRO> ...
#449 [08:30] <GamingPRO> just say it np
#450 [08:30] <GamingPRO> :p
#451 [08:30] <GamingPRO> you are a great helper
#452 [08:30] <GamingPRO> so wanna join?
#453 [08:30] <Andrio> Thanks.
#454 [08:30] <Andrio> Not at this time; sorry.
#455 [08:31] <GamingPRO> or somebody else wanna join???!?!?
#456 [08:31] <Andrio> Ask on the Minecraft Forums.
#457 [08:31] <GamingPRO> okay np i will just call any of my friend
#458 [08:31] <Andrio> ...that works too.
#459 [08:31] <GamingPRO> well you are .... i mean age
#460 [08:31] <eduardole44> yes, i login the game in internet
#461 [08:31] <GamingPRO> well it's weird but...... i am just 12
#462 [08:31] <Andrio> ah
#463 [08:32] <GamingPRO> so anyone else wanna join my LAN World i have an epic seed with dmds and npc village
#464 [08:32] <GamingPRO> lol i thought it's a chatroom here it's basically a chat room but a helping chat room
#465 [08:33] <GamingPRO> btw ty for the help
#466 [08:33] <GamingPRO> :D
#467 [08:34] <GamingPRO> Bye!
#468 [08:34] * Lord_Ralex kicked GamingPRO from #minecrafthelp (Reason: amingPRO :No)
#469 [08:34] <Andrio> The help that you didn't listen to...?
#470 [08:34] <eduardole44> Sorry. I thought it was the answer to my question
#471 [08:34] <Andrio> Mm
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#473 [08:35] * Jademalo [Jademalo@notlogged] has quit. (Quit: Leaving)
#474 [08:35] <GamingPRO> Bye!
#475 [08:35] * Lord_Ralex kicked GamingPRO from #minecrafthelp (Reason: amingPRO :Here is the door)
#476 [08:35] <Andrio> eduardole44, just in case... you are on the current version of Minecraft, right?
#477 [08:35] * YURYGEAN [YURYGEAN@notlogged] has joined #minecrafthelp
#478 [08:36] <eduardole44> yes
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#482 [08:42] <eduardole44> I update my skin before, and I could see to start the game but now I can not. If I get the message that was updated but when you start the game, do not load the new skin
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#487 [08:54] <Melissa_> Hello Guys, I'm desperate. I visit my first and biggest Minecraft Map today and get a big shock. My whole house with all chests and crafted stuff is completely gone. now there is a big rectangular hole where my house was. (I'm sorry if my English is bad)
#488 [08:55] <Melissa_> Is there anything i can do to get my stuff back? :(
#489 [08:55] * adrian [adrian@notlogged] has joined #minecrafthelp
#490 [08:55] * veterana [veterana@notlogged] has joined #minecrafthelp
#491 [08:55] <veterana> Hello?
#492 [08:56] <adrian> Hello
#493 [08:56] <adrian> you can speak spanish?
#494 [08:56] * adrian is now known as Guest95981
#495 [08:56] <Guest95981> hello
#496 [08:56] <Lutzee> Melissa_: Unfortunately old maps use a much different save format and using them in newer versions will break them
#497 [08:56] <Lutzee> Guest95981: English only here please
#498 [08:57] <veterana> I have some problems with my my minecraft launcher. I can't login. It says that Im not able to connect or some shit. Heres the screenshot http://postimg.org/image/bavr437c1/
#499 [08:57] * Guest95981 [Guest95981@notlogged] has quit. (Client Quit)
#500 [08:57] <Melissa_> So there is nothing i con do? :(
#501 [08:58] <Lutzee> Melissa_: Unless you have a backup of the map, no there isn't
#502 [08:59] <veterana> Hello? Can somebody help me with my problem?
#503 [08:59] <Chromaryu> well.
#504 [08:59] <Lutzee> veterana: I haven't seen that before, I'll need to look into it,
#505 [08:59] <Chromaryu> yeah
#506 [08:59] <veterana> hmmmmm
#507 [09:00] <veterana> I have been trying to fix this for last 4 months
#508 [09:00] <Andrio> I've seen it, and previously reinstalling Java could fix it.
#509 [09:00] <veterana> And I cant find any help in the internet
#510 [09:00] <veterana> I reinstalled my java- didnt help
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#512 [09:02] * TaucherderMeere [TaucherderMeere@notlogged] has joined #minecrafthelp
#513 [09:02] <Andrio> veterana, are you using the .msi installer?
#514 [09:02] <veterana> Yup
#515 [09:03] <Lutzee> veterana: I don't suppose you use Kaspersky Internet security for your antivirus software do you?
#516 [09:04] <veterana> Nope, I use Eset
#517 [09:05] <Lutzee> veterana: Can you try this http://support.eset.com/kb3126/
#518 [09:05] * Spin [Spin@notlogged] has quit. (Client Quit)
#519 [09:05] <veterana> http://postimg.org/image/5eqa6zhdf/ btw this is another error screenshot of exe launcher
#520 [09:05] * Spin [Spin@notlogged] has joined #minecrafthelp
#521 [09:05] <Spin> Hi, iv'e had the "java.lang.NullPointerException: group" error for a while now and I cant figure out how to fix it
#522 [09:06] * pringleman649 [pringleman649@notlogged] has joined #minecrafthelp
#523 [09:07] <Andrio> Spin, what antimalware program do you have?
#524 [09:07] <pringleman649> ok i want to download dinosaur minecraft to my apple mac but it wont let me how do i get a mod folder
#525 [09:07] * hreil20 [hreil20@notlogged] has joined #minecrafthelp
#526 [09:07] <Spin> Windows Defender
#527 [09:08] <hreil20> I need to upadte my graphics driver updated
#528 [09:08] <Lutzee> ??> pringleman649 mods
#529 [09:08] <Absol> pringleman649: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#530 [09:08] <Andrio> mm
#531 [09:08] <Absol> pringleman649: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#532 [09:08] <Lutzee> hreil20: Do you have a link to your dxdiag report?
#533 [09:08] <hreil20> no i need my windows 10 graphics driver updated
#534 [09:09] <hreil20> uhh yah one sec
#535 [09:09] <hreil20> http://paste.ubuntu.com/12970097/
#536 [09:10] <Lutzee> hreil20: Unfortuantely your graphics card is no londer supported on windows 10, you'll either need to downgrade to windows 7/8 or find a different PC to play on
#537 [09:11] * RyanKnack [RyanKnack@notlogged] has quit. (*.net *.split)
#538 [09:11] <hreil20> so i cant get a new graphics driver
#539 [09:11] <Lutzee> No
#540 [09:11] <hreil20> ok :(
#541 [09:11] <hreil20> thanks
#542 [09:12] * hreil20 [hreil20@notlogged] has quit. (Client Quit)
#543 [09:12] <TaucherderMeere> http://paste.ubuntu.com/12970096/
#544 [09:12] <Spin> We use windows defender and minecraft on other PCs in the house so im not sure thats the issue
#545 [09:13] <Lutzee> TaucherderMeere: Unfortuantely your graphics card is no londer supported on windows 10, you'll either need to downgrade to windows 7 or find a different PC to play on
#546 [09:13] <TaucherderMeere> but i worked for 2 weeks
#547 [09:13] <eduardole44> I update my skin before and I could see to start the game but now I can not. If I get the message that was updated but when you start the game, do not load the new skin
#548 [09:13] <veterana> THANKS :D BIG Thank you to the best guy on this chat :) Thanks for helping me with my launcher problem!
#549 [09:13] <veterana> Have a nice day m8 :)
#550 [09:13] <Lutzee> veterana: You're welcome!
#551 [09:13] <veterana> Everything works now as it supposed to
#552 [09:14] * veterana [veterana@notlogged] has quit. (Quit: Web client closed)
#553 [09:15] <Spin> Is anyone working on my question?
#554 [09:15] <Lord_Ralex> ??> Spin tools/hjt
#555 [09:15] <Absol> Spin: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#556 [09:15] <Absol> Spin: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#557 [09:18] <Spin> http://paste.ubuntu.com/12970225/
#558 [09:19] * _Glitch_ [_Glitch_@notlogged] has joined #minecrafthelp
#559 [09:19] * slender [slender@notlogged] has joined #minecrafthelp
#560 [09:19] <_Glitch_> I can't log into my Minecraft account again because of "Incorrect password or username".
#561 [09:20] * slender [slender@notlogged] has quit. (Client Quit)
#562 [09:21] <Lord_Ralex> Spin, your computer shows it has McAfee installed
#563 [09:21] * I_C_O [I_C_O@notlogged] has joined #minecrafthelp
#564 [09:21] <I_C_O> Hello
#565 [09:21] <_Glitch_> I can't log into my Minecraft account again because of "Incorrect password or username".
#566 [09:21] * meteloduro [meteloduro@notlogged] has joined #minecrafthelp
#567 [09:21] <Lord_Ralex> ??> Spin av/mcafee/uninstall
#568 [09:21] <Absol> Spin: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#569 [09:22] <I_C_O> made my minecraft account long time ago, I still have my login ect but can't remember which email I used. Where can I find this so I can log into site?
#570 [09:22] * TaucherderMeere [TaucherderMeere@notlogged] has quit. (Ping timeout: 204 seconds)
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#572 [09:22] <_Glitch_> I can't log into my Minecraft account again because of "Incorrect password or username".
#573 [09:23] * meteloduro [meteloduro@notlogged] has quit. (Client Quit)
#574 [09:23] <Andrio> ??> I_C_O account/retrieve-name
#575 [09:23] <Absol> I_C_O: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#576 [09:23] * Agne [Agne@notlogged] has quit. (Quit: Connection closed for inactivity)
#577 [09:23] <_Glitch_> I already did and my account is registered to my e-mail.
#578 [09:23] <Andrio> _Glitch_, how many times did you try to log in?
#579 [09:23] <_Glitch_> 2
#580 [09:23] <_Glitch_> I made sure I didn't get locked out.
#581 [09:23] <I_C_O> I mean, I already have my name for in game. It's the email address I used that I want to find out.
#582 [09:24] * MrLefa [MrLefa@notlogged] has quit. (Client Quit)
#583 [09:24] <Andrio> I_C_O, try all your email addresses there
#584 [09:24] <I_C_O> Not very efficient, but ty xD
#585 [09:24] <Andrio> _Glitch_, you sure you typed it correctly?
#586 [09:24] <Andrio> mm
#587 [09:24] <_Glitch_> I didn't have to type in the password,it was remembered.
#588 [09:25] <Andrio> How?
#589 [09:25] <_Glitch_> Andrio: When I log into my account,it asks if I want the password remembered on this computer.
#590 [09:26] <_Glitch_> I chose yes.
#591 [09:26] <Andrio> Minecraft has no such feature.
#592 [09:26] <_Glitch_> Not the launcher.
#593 [09:26] <Andrio> mojang.com?
#594 [09:26] <_Glitch_> Yes.
#595 [09:26] <Andrio> Ah.
#596 [09:27] <Andrio> My experience is that the 'remember password' option just doesn't work
#597 [09:27] <Andrio> Unless it's on your browser.
#598 [09:27] * I_C_O [I_C_O@notlogged] has quit. (Quit: Web client closed)
#599 [09:27] <Andrio> Did you change the password at all?
#600 [09:27] <_Glitch_> Well,it's been working for a while now and hasn't ever done this before.
#601 [09:27] <_Glitch_> Nope.
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#603 [09:28] <Andrio> o...k...
#604 [09:29] <Ibomb> i recently got downloaded windows 10 but the pixel format is not accelerated
#605 [09:29] <Spin> Its asking for a username and password for Mcafee Family Protection. We dont have that product and thus dont have a user or password.
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#608 [09:30] <Andrio> We?
#609 [09:30] <Andrio> ??> Ibomb win/DXDiag
#610 [09:30] <Absol> Ibomb: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#611 [09:30] <Ibomb> i had already scanned for updates to the video card drivers but there are none
#612 [09:31] <Ibomb> http://paste.ubuntu.com/12970269/
#613 [09:31] <Ibomb> that is the dxdiag information
#614 [09:32] <Andrio> Well, it's right; seems there are none.
#615 [09:32] <Andrio> You'll need to downgrade Windows, or use a newer PC.
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#619 [09:34] <nkk> I see that on oct 22nd you had instructions on how to redeem windows 10 edition, but I do not see the reedeem button. Am i just 4 days late in claiming?
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#622 [09:34] <Andrio> Mine is still there...
#623 [09:35] <nkk> where do i look?
#624 [09:35] <Andrio> When did you buy Minecraft?
#625 [09:35] * hareath [hareath@notlogged] has quit. (Client Quit)
#626 [09:35] <nkk> way earlier this year i believe
#627 [09:35] <Andrio> Mhm
#628 [09:35] <Andrio> It should be on your Mojang account page, then.
#629 [09:36] * hareath [hareath@notlogged] has joined #minecrafthelp
#630 [09:36] <nkk> when i log in and look on the homepage i dont see the reedeem button
#631 [09:36] * alefkleberson [alefkleberson@notlogged] has joined #minecrafthelp
#632 [09:36] <nkk> im thinking mayb it was open for a certain amount of time
#633 [09:37] <nkk> that wouldnt be fair
#634 [09:37] * alefkleberson [alefkleberson@notlogged] has quit. (Client Quit)
#635 [09:37] <Andrio> It's at https://account.mojang.com/me
#636 [09:38] <Spin> Is there a download to get rid of my mcafee? I dont have Family Protection
#637 [09:39] <nkk> oh awesome dude thx, how do i even get to that page from the home screen?
#638 [09:39] <Lord_Ralex> Spin, we really can't help with their tools as much, the only tool we have is the one you were given.
#639 [09:39] <Lord_Ralex> Any passwords or such in the way is not something we can deal with.
#640 [09:39] <nkk> oh wait spoke too soon it brings me to this https://www.microsoft.com/en-us/store/games/minecraft-windows-10-edition-beta/9nblggh2jhxj
#641 [09:40] * hareath [hareath@notlogged] has quit. (Ping timeout: 204 seconds)
#642 [09:40] <Andrio> nkk, just follow the link, or click account on mojang.com
#643 [09:40] * Spin [Spin@notlogged] has quit. (Quit: Web client closed)
#644 [09:41] <nkk> i did, it brings me to a page where its $9.99 or a free trial... keyword trial not permanent
#645 [09:41] <nkk> https://www.microsoft.com/en-us/store/games/minecraft-windows-10-edition-beta/9nblggh2jhxj
#646 [09:43] <Lutzee> nkk: There should be an option to enter the giftcode from account.mojang.com/my for it
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#648 [09:46] * Zurdito_PvP [Zurdito_PvP@notlogged] has joined #minecrafthelp
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#650 [09:48] <Zurdito_PvP> Help
#651 [09:50] <Zurdito_PvP> I need help, my minecraft launcher tells me to buy minecraft when i already bought the game
#652 [09:50] <CubeTheThird> Zurdito_PvP, what is your minecraft username? (Not email)
#653 [09:51] <Zurdito_PvP> User:Zurdito_PvP
#654 [09:52] * ajthemacboy [ajthemacboy@notlogged] has joined #minecrafthelp
#655 [09:52] <CubeTheThird> Zurdito_PvP, hmm as far as I can tell, that name was changed earlier today. Assuming you didn't change it yourself, I suspect your account has been compromised
#656 [09:52] <CubeTheThird> ??> Zurdito_PvP account/send-email
#657 [09:52] <Absol> Zurdito_PvP: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#658 [09:52] <Absol> Zurdito_PvP: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#660 [09:55] * tim [tim@notlogged] has joined #minecrafthelp
#661 [09:55] <Skywing890> i was uploading a skin and it won't let me and i can join servers and it keeps saying i have to play OFFLINE but the internet is on and it says this
#662 [09:55] <CubeTheThird> Skywing890, what anti-virus and firewall software do you have?
#663 [09:55] * tim is now known as Guest97318
#664 [09:55] <Guest97318> hello i have got a pixel format not accelerated error and i dont have any updates for my drivers
#665 [09:55] <CubeTheThird> Guest97318, do you have a dxdiag report?
#666 [09:56] <Guest97318> http://paste.ubuntu.com/12970461/
#667 [09:56] <Skywing890> yep
#668 [09:56] <CubeTheThird> Guest97318, one moment
#669 [09:56] <Guest97318> sure
#670 [09:56] <CubeTheThird> Skywing890, you didn't answer my question
#671 [09:56] <Skywing890> my gosh
#672 [09:56] <Skywing890> it worked
#673 [09:56] <CubeTheThird> O.o
#674 [09:57] <CubeTheThird> Guest97318, download and install catalyst software: http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64
#675 [09:57] <Skywing890> sorry for wasting your time
#676 [09:57] <Guest97318> CubeTheThird: i will let you know when it is installed
#677 [09:58] <Skywing890> evertime am on this site my minecraft works IDK why
#678 [09:58] <CubeTheThird> Skywing890, just how it happens some times. You go to ask for help, then it magically fixes itself
#679 [09:59] * Nerraw [Nerraw@notlogged] has joined #minecrafthelp
#680 [09:59] <Nerraw> Anyone in here available?
#681 [09:59] <Skywing890> and i figured it out I had to restart my internet router for 10 sec
#682 [09:59] <CubeTheThird> Nerraw, do you need help with something?
#683 [09:59] <Nerraw> Yes, actually in the Pocket Edition.
#684 [09:59] <Skywing890> Sorry for wasting your time :(
#685 [09:59] * Skywing890 [Skywing890@notlogged] has quit. (Quit: Web client closed)
#686 [09:59] <CubeTheThird> no worries
#687 [10:00] <CubeTheThird> Nerraw, hmm well we don't often assist with the pocket edition, so it's hard to say we'd be able to assist. You're welcome to ask, but most likely we'll direct you elsewhere
#688 [10:00] <Nerraw> Ok my problem is, yesterday I made a server and did the port forwarding and it works fine in the network. But today it doen't work now.
#689 [10:00] <CubeTheThird> Nerraw, check your local IP address. I'm betting you it's changed
#690 [10:00] <Lutzee> ^
#691 [10:01] <Nerraw> Nope, it wasn't, it's static.
#692 [10:01] * ajthemacboy [ajthemacboy@notlogged] has quit. (Quit: Web client closed)
#693 [10:01] <Lutzee> Nerraw: What are you expecting the IP address to be?
#694 [10:01] <Nerraw> What do you mean ?
#695 [10:01] <Nerraw> My local IP is 192.168.11.102
#696 [10:02] <Lutzee> And what about your public IP address?
#697 [10:02] <Lutzee> That could have changed too
#698 [10:02] <Nerraw> I'm just connecting in my network.
#699 [10:02] * YouMadCrepes [YouMadCrepes@notlogged] has joined #minecrafthelp
#700 [10:02] <CubeTheThird> then why are you port forwarding?
#701 [10:02] <Lutzee> ^^
#702 [10:03] <Lutzee> Port forwarding is only needed if you want to let people connect from outside of your home network
#703 [10:03] <Nerraw> Cause I can't connect to it if I don't I guess.
#704 [10:03] <Lutzee> Nerraw: What is the IP address of the client you are connecting to the server from
#705 [10:03] <Lutzee> ?
#706 [10:03] <Nerraw> Well. Even it was port forwarded yesterday, other player can't connect to it.
#707 [10:03] <YouMadCrepes> Pixel format not accelerated? i need help
#708 [10:03] <CubeTheThird> YouMadCrepes, do you have a dxdiag report?
#709 [10:03] <YouMadCrepes> yup
#710 [10:03] <CubeTheThird> YouMadCrepes, give a URL to it here
#711 [10:04] <YouMadCrepes> http://paste.ubuntu.com/12970501/
#712 [10:04] <Nerraw> Lutzee, I have the server in my computer, and I'm connecting to the server using my Android Phone.
#713 [10:04] <CubeTheThird> Nerraw, wait.. you're hosting a PC edition server?
#714 [10:04] <CubeTheThird> YouMadCrepes, one moment
#715 [10:04] <Nerraw> Pocket Edition.
#716 [10:05] <CubeTheThird> I wasn't aware there was a PE server software
#717 [10:05] <Nerraw> I just used my Computer to Host it.
#718 [10:05] <CubeTheThird> YouMadCrepes, can you show me a paste of the crash report?
#719 [10:05] <Lutzee> CubeTheThird: Its called poketmine
#720 [10:05] <YouMadCrepes> yeah
#721 [10:05] <Nerraw> Yes that's the name.
#722 [10:05] <CubeTheThird> ah
#723 [10:06] <Nerraw> I just started it yesterday and it works, in my network, but not outside my network.
#724 [10:06] <Nerraw> But today, even in my network it doesn't work.
#725 [10:06] <Lutzee> wait..
#726 [10:06] <Lutzee> oh
#727 [10:06] <Lutzee> Nerraw: again, what is the IP address of your phone while its connected to your home wifi?
#728 [10:07] <Nerraw> 192.168.11.188
#729 [10:08] <Lutzee> hmm.. not vlan issues then
#730 [10:09] <Lutzee> Nerraw: At this point the only thing I could think of is that your PC firewall has started blocking the connections for some reason then
#731 [10:09] * Haley [Haley@notlogged] has joined #minecrafthelp
#732 [10:09] <YouMadCrepes> CubeTheThird
#733 [10:09] <YouMadCrepes> http://prntscr.com/8vjd38
#734 [10:09] <Guest97318> CubeTheThird: should i install AMD Chipset Drivers
#735 [10:09] <Nerraw> I checked php.exe too
#736 [10:09] <CubeTheThird> Guest97318, yes
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#738 [10:09] <Nerraw> Lutzee how can I unblock it?
#739 [10:10] <CubeTheThird> YouMadCrepes, delete the game launcher you have, and download the newer one off minecraft.net/download
#740 [10:10] <YouMadCrepes> oh okay cheers
#741 [10:10] <Lutzee> Nerraw: Depends on what antivirus/firewall software you use
#742 [10:10] <Nerraw> i'm using Avast
#743 [10:12] <Lutzee> Then look up how to allow things through avasts firewall, we can't know how to do it for every single firewall software out there
#744 [10:12] <Nerraw> I check my Avast AntiVirus, and I guess Firewall is not on, since I am only using Free Version.
#745 [10:12] <Lutzee> The firewall will be there even in the free version
#746 [10:13] <YouMadCrepes> Thank you CubeTheThird! :D
#747 [10:13] <CubeTheThird> YouMadCrepes, that work??
#748 [10:13] <YouMadCrepes> yes, it did.
#749 [10:13] <CubeTheThird> awesome
#750 [10:13] <YouMadCrepes> Cheers lol :D
#751 [10:13] <Nerraw> @Lutzee I can't find the settings for Avast.
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#754 [10:14] * YouMadCrepes [YouMadCrepes@notlogged] has quit. (Quit: Web client closed)
#755 [10:14] <Lutzee> I really can't help you past here as its been a long time since I used windows for long periods of time
#756 [10:14] <Nerraw> I see.
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#758 [10:14] * Guest97318 [Guest97318@notlogged] has quit. (Ping timeout: 204 seconds)
#759 [10:15] <Nerraw> But I think it wasn't my AntiVirus.
#760 [10:15] * Nova| [Nova|@notlogged] has joined #minecrafthelp
#761 [10:15] <CubeTheThird> you could check windows firewall too
#762 [10:15] <Nova|> help me
#763 [10:15] <Nova|> &4please
#764 [10:15] <CubeTheThird> Nova|, what's the problem?
#765 [10:16] <Nerraw> @Lutzee I checked online if the port 19132 is open even i already did the port forwarding but it says it is still close.
#766 [10:16] <Nerraw> @Lutzee I checked online if the port 19132 is open even i already did the port forwarding but it says it is still close.
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#768 [10:16] * Monkey_JHL [Monkey_JHL@notlogged] has joined #minecrafthelp
#769 [10:16] <Nova|> My account got hacked and they changed the password and the recovery e mail
#770 [10:16] * Monkey_JHL [Monkey_JHL@notlogged] has quit. (Client Quit)
#771 [10:16] <CubeTheThird> ??> Nova| account/send-email
#772 [10:16] <Absol> Nova|: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#773 [10:16] <Absol> Nova|: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#774 [10:17] * DiamondSwordYT [DiamondSwordYT@notlogged] has joined #minecrafthelp
#775 [10:17] <Nova|> what do i do?
#776 [10:17] <DiamondSwordYT> Hello
#777 [10:17] <DiamondSwordYT> i cant login with my mc account
#778 [10:17] <DiamondSwordYT> can you help me
#779 [10:17] <CubeTheThird> Nova|, do what Absol said
#780 [10:17] <CubeTheThird> DiamondSwordYT, what happens when you try?
#781 [10:18] <DiamondSwordYT> i bacame the error
#782 [10:18] * ZirusDany [ZirusDany@notlogged] has quit. (Quit: Web client closed)
#783 [10:18] <DiamondSwordYT> i cant login in the mc louncher
#784 [10:18] <Nova|> My account got hacked and they changed the password and the recovery e mail! please help!
#785 [10:18] <CubeTheThird> DiamondSwordYT, what is the error?
#786 [10:18] * Lord_Ralex kicked Nova| from #minecrafthelp (Reason: ova| :Nova|)
#787 [10:19] * BillyRaeCyrus [BillyRaeCyrus@notlogged] has joined #minecrafthelp
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#789 [10:19] <DiamondSwordYT> suncertPathBuilderException this error
#790 [10:19] <CubeTheThird> DiamondSwordYT, what anti-virus and firewall software do you have?
#791 [10:19] <CubeTheThird> ??> BillyRaeCyrus account/send-email
#792 [10:19] <Absol> BillyRaeCyrus: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#793 [10:19] <Absol> BillyRaeCyrus: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#794 [10:19] <DiamondSwordYT> I have Kaspersky
#795 [10:20] <CubeTheThird> ??> DiamondSwordYT av/kaspersky
#796 [10:20] * Jack is now known as Guest15491
#797 [10:20] <Absol> DiamondSwordYT: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#798 [10:20] <BillyRaeCyrus> Some has logged in using my account and they changed the password and the recovery email... now there is no way for me to access my account
#799 [10:20] * Lord_Ralex kicked BillyRaeCyrus from #minecrafthelp (Reason: illyRaeCyrus :You cannot read. You were told what to do and have ignored it.)
#800 [10:20] <DiamondSwordYT> i can login on the mc site why not in my louncher
#801 [10:21] <CubeTheThird> DiamondSwordYT, follow the instructions Absol gave you. Something is blocking the launcher (most likely kaspersky)
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#804 [10:24] <DiamondSwordYT> i cant find i have a new version kaspersky
#805 [10:24] <CubeTheThird> DiamondSwordYT, well there should be settings somewhere in it to disable Encrypted Connection Scanning
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#807 [10:27] * Zurdito_PvP [Zurdito_PvP@notlogged] has quit. (Quit: Web client closed)
#808 [10:27] * Zurdito_PvP [Zurdito_PvP@notlogged] has joined #minecrafthelp
#809 [10:27] <Zurdito_PvP> I need help, my minecraft launcher tells me to buy minecraft when i already bought the game
#810 [10:27] <DiamondSwordYT> i cant find that
#811 [10:27] <DiamondSwordYT> can you speak german
#812 [10:28] <CubeTheThird> Zurdito_PvP, didn't I already have you contact Mojang earlier?
#813 [10:28] <CubeTheThird> DiamondSwordYT, sorry we only speak English
#814 [10:28] <DiamondSwordYT> okey i on Kaspersky option
#815 [10:28] <DiamondSwordYT> what my next step
#816 [10:28] * DeAgustino [DeAgustino@notlogged] has joined #minecrafthelp
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#818 [10:29] <CubeTheThird> DiamondSwordYT, you have to disable Encrypted Connection Scan
#819 [10:29] <DiamondSwordYT> i dont find
#820 [10:29] <DiamondSwordYT> can i sent you a screnn shot
#821 [10:29] <CubeTheThird> DiamondSwordYT, I don't know where the option is. I have never used Kaspersky
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#825 [10:33] <DiamondSwordYT> sry icant find this
#826 [10:33] <frachlitz> i can not play minecraft i cklick play but no
#827 [10:33] <DiamondSwordYT> connection scan
#828 [10:33] <DiamondSwordYT> i go to options
#829 [10:33] <CubeTheThird> frachlitz, what happens?
#830 [10:33] <frachlitz> i am georgia i not know much english
#831 [10:34] <CubeTheThird> frachlitz, sorry we only speak English here
#832 [10:34] <frachlitz> i am sorry ,too
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#834 [10:35] <DiamondSwordYT> i have make this dont work
#835 [10:35] <CubeTheThird> DiamondSwordYT, close and re-open the launcher after that
#836 [10:36] <DiamondSwordYT> i must close the browser how cant contact you
#837 [10:36] * DiamondSwordYT [DiamondSwordYT@notlogged] has quit. (Quit: Web client closed)
#838 [10:41] <Nerraw> Still can't fix it ;(
#839 [10:41] * eduardole44 [eduardole44@notlogged] has quit. (Quit: Web client closed)
#840 [10:42] * daniel_ [daniel_@notlogged] has joined #minecrafthelp
#841 [10:42] * eduardole44 [eduardole44@notlogged] has joined #minecrafthelp
#842 [10:42] <eduardole44> I have the problem that I can not update the skin. Upload the new skin to minecraft.net but when you start the game, do not load the new skin
#843 [10:42] * daniel_ [daniel_@notlogged] has quit. (Client Quit)
#844 [10:43] <CubeTheThird> eduardole44, what is your minecraft username?
#845 [10:43] * DiamondSwordYT_ [DiamondSwordYT_@notlogged] has joined #minecrafthelp
#846 [10:43] <eduardole44> eduardole44@hotmail.com
#847 [10:43] <DiamondSwordYT_> Hello
#848 [10:44] <DiamondSwordYT_> can one help me
#849 [10:44] <CubeTheThird> eduardole44, username, not email
#850 [10:44] <CubeTheThird> DiamondSwordYT_, still doesn't work?
#851 [10:44] <eduardole44> eduardole44
#852 [10:44] <DiamondSwordYT_> doesnt work
#853 [10:45] <CubeTheThird> DiamondSwordYT_, ok. Let's try a malware scan
#854 [10:45] * Alcat [Alcat@notlogged] has joined #minecrafthelp
#855 [10:45] <CubeTheThird> ??> DiamondSwordYT_ av/adwcleaner
#856 [10:45] <DiamondSwordYT_> my louncher say couldnt connect to your server
#857 [10:45] <Absol> DiamondSwordYT_: ADWCleaner is an utility to clean a PC which is infested with malware.
#858 [10:45] <Absol> DiamondSwordYT_: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#859 [10:45] <eduardole44> I previously un updating my skin, and I could see to start the game but I can not. If I get the message that was updated but when starting the game, do not load the new skin
#860 [10:45] <CubeTheThird> eduardole44, is this your new skin? http://textures.minecraft.net/texture/1177df8eb4207deb938539e534fcd676cc4c987a4ede858d584ff56389a8eeb
#861 [10:45] <Alcat> someony help me aboutt this erro of minecraft http://paste.ubuntu.com/12970788/
#862 [10:45] <eduardole44> yes!
#863 [10:46] <eduardole44> but does not load when you start the minecraft
#864 [10:46] <CubeTheThird> Alcat, one moment
#865 [10:46] <CubeTheThird> ??> eduardole44 launcher/relog
#866 [10:46] <Absol> eduardole44: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#867 [10:47] <CubeTheThird> Alcat, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#868 [10:47] <DiamondSwordYT_> i had this proplem in my louncher said couldnt connect to our server
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#870 [10:48] <DiamondSwordYT_> hello
#871 [10:48] <CubeTheThird> DiamondSwordYT_, please follow the instructions Absol gave you
#872 [10:49] <DiamondSwordYT_> i had follow dont work
#873 [10:49] <DiamondSwordYT_> can you send me a old louncher and i can try
#874 [10:49] <CubeTheThird> <Absol> DiamondSwordYT_: ADWCleaner is an utility to clean a PC which is infested with malware.
#875 [10:49] <CubeTheThird> <Absol> DiamondSwordYT_: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#876 [10:49] <eduardole44> okay! try this. Thank!!!
#877 [10:49] <DiamondSwordYT_> i can login on the mc site not in the louncher
#878 [10:50] <eduardole44> okay! i try this! Thank!!!
#879 [10:50] <DiamondSwordYT_> i download adw cleaner his dont found a malware
#880 [10:50] <CubeTheThird> DiamondSwordYT_, then it's most like kaspersky that's blocking it
#881 [10:51] <DiamondSwordYT_> okey wait
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#885 [10:54] <Nerraw> Anyone in here with knowledge in Port Forwarding?
#886 [10:55] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
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#890 [10:57] <DiamondSwordYT> Hello
#891 [10:57] <DiamondSwordYT> Cube
#892 [10:59] <DiamondSwordYT> dont work
#893 [11:00] <DiamondSwordYT> help i donld adw
#894 [11:00] <DiamondSwordYT> download
#895 [11:01] <DiamondSwordYT> anyone can help me
#896 [11:02] <DiamondSwordYT> i cant login in my louncher
#897 [11:03] <DiamondSwordYT> #minecrafthelp
#898 [11:05] * DiamondSwordYT [DiamondSwordYT@notlogged] has joined #minecrafthelp
#899 [11:06] <DiamondSwordYT> I cant login in my louncher
#900 [11:06] <DiamondSwordYT> he said coulndt connect to our server
#901 [11:10] <DiamondSwordYT> can anyone help me pls
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#903 [11:15] * Anthony [Anthony@notlogged] has joined #minecrafthelp
#904 [11:15] <Anthony> hello
#905 [11:15] <Anthony> is there anyone who can help me
#906 [11:15] <DiamondSwordYT> hello
#907 [11:16] <Anthony> would you be able to help me?
#908 [11:16] <DiamondSwordYT> i wait over ten minutes :(
#909 [11:16] <Chromaryu> I'm in
#910 [11:16] <Chromaryu> DiamondSwordYT: what Cude said?
#911 [11:16] <DiamondSwordYT> i cant login in my louncher
#912 [11:16] <Anthony> someone had hacked into my minecraft account and delted it :/
#913 [11:17] <Chromaryu> ??> Anthony account/hack
#914 [11:17] <Anthony> yes
#915 [11:17] <Chromaryu> ??> Anthony account/hacked
#916 [11:17] <Absol> Anthony: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#917 [11:17] <DiamondSwordYT> the louncher sad couldnt connect to our server
#918 [11:17] <Absol> Anthony: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#919 [11:17] <Anthony> i dont have it thats the problem
#920 [11:17] <Anthony> and it was deleted
#921 [11:17] <Anthony> :/
#922 [11:18] <Chromaryu> ??> Anthony account/delete/recover
#923 [11:18] <Anthony> how?
#924 [11:18] <DiamondSwordYT> my louncher said couldnt connect to our server
#925 [11:18] <Anthony> how do i do that?
#926 [11:18] <Anthony> how can i recover it?
#927 [11:19] <DiamondSwordYT> chrom can you help me
#928 [11:19] <Anthony> chrom how can i do that?
#929 [11:19] <Chromaryu> ??> Anthony account/delete/recovery
#930 [11:19] <Absol> Anthony: If you have deleted your account or believe it has been deleted, Mojang Customer Support can recover it.
#931 [11:19] <Absol> Anthony: To do so, you need to contact customer support using the web form found at http://help.mojang.com/customer/portal/emails/new. Don't forget to include your transaction ID!
#932 [11:19] * Endermanden [Endermanden@notlogged] has joined #minecrafthelp
#933 [11:20] <DiamondSwordYT> chrom i cant login in my louncher
#934 [11:20] <Chromaryu> ??> DiamondSwordYT tools/hjt
#935 [11:20] <Absol> DiamondSwordYT: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#936 [11:20] <Absol> DiamondSwordYT: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#937 [11:20] <Endermanden> i cant remeber what my minecraft email is ?
#938 [11:20] <DiamondSwordYT> i used adw cleaner
#939 [11:20] <Endermanden> guys can you help me
#940 [11:20] <Chromaryu> Endermanden: one sec
#941 [11:21] <Endermanden> okay
#942 [11:21] <Chromaryu> ??> Endermanden account/forgot-login
#943 [11:21] <Absol> Endermanden: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#944 [11:21] <Absol> Endermanden: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#945 [11:21] <DiamondSwordYT> ogfile of Trend Micro HijackThis v2.0.5 Scan saved at 17:21:22, on 26.10.2015 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v11.0 (11.00.9600.18057) FIREFOX: 41.0.2 (x86 de) Boot mode: Normal Running processes: C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe C:\Program Files (x86)\DSL Soforthilfe\DSL_Soforthilfe.exe C:\Program Files (x86)\Common Files\J
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#947 [11:22] <DiamondSwordYT> this scan
#948 [11:22] <Chromaryu> hey DiamondSwordYT.
#949 [11:22] <Chromaryu> ??> DiamondSwordYT paste
#950 [11:22] <Absol> DiamondSwordYT: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#951 [11:22] <Chromaryu> use that
#952 [11:22] <DiamondSwordYT> hello i can login on the mc site not in my louncher
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#954 [11:23] <Chromaryu> well. Use that for paste whole log plz
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#957 [11:23] <Endermanden> but that is the problem i just migrated i few days ago... but i bought my minecraft account in 2012 and dont remember what email i bought minecraft with
#958 [11:23] <Siisissi> Sssssss
#959 [11:24] * afdzhan19990 [afdzhan19990@notlogged] has joined #minecrafthelp
#960 [11:24] <Endermanden> but that is the problem i just migrated i few days ago... but i bought my minecraft account in 2012 and dont remember what email i bought minecraft with
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#962 [11:24] <Chromaryu> Siisissi: hi. may I help you?
#963 [11:24] <Siisissi> Alexandre
#964 [11:24] * Siisissi [Siisissi@notlogged] has quit. (Client Quit)
#965 [11:24] <DiamondSwordYT> http://paste.ubuntu.com/12971114/
#966 [11:24] <Endermanden> can you please help me Chromaryu
#967 [11:24] <Anthony> i dont have my trans id :( what else can i do
#968 [11:24] <Chromaryu> Endermanden: one sec
#969 [11:24] <Endermanden> okay Chromaryu
#970 [11:25] <Anthony> chrom :(
#971 [11:25] * Siisissi [Siisissi@notlogged] has joined #minecrafthelp
#972 [11:25] <Chromaryu> ??> Anthony account/trans-id
#973 [11:25] <Absol> Anthony: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#974 [11:25] <DiamondSwordYT> i sent chrom
#975 [11:25] <Chromaryu> One sec DiamondSwordYT
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#979 [11:26] <Endermanden> okay Chromaryu
#980 [11:26] <Endermanden> can you please help me Chromaryu
#981 [11:26] <Chromaryu> ??> DiamondSwordYT av/kaspersky
#982 [11:26] <Absol> DiamondSwordYT: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#983 [11:27] <fox999111> My minecraft keeps crashing when I press play and then it says fix the problem, I do all the steps and it still doesn't work please HELP! :C
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#985 [11:27] <DiamondSwordYT> i used kaspersky and icant find that i had a new version
#986 [11:27] <fox999111> My minecraft keeps crashing when I press play and then it says fix the problem, I do all the steps and it still doesn't work please HELP! :C
#987 [11:27] <fox999111> My minecraft keeps crashing when I press play and then it says fix the problem, I do all the steps and it still doesn't work please HELP! :C
#988 [11:27] <fox999111> My minecraft keeps crashing when I press play and then it says fix the problem, I do all the steps and it still doesn't work please HELP! :C
#989 [11:27] * GreyVulpine kicked fox999111 from #minecrafthelp (Reason: ox999111 :Go away.)
#990 [11:27] <DiamondSwordYT> chrom
#991 [11:28] <Chromaryu> ??> Endermanden account/forgot-login
#992 [11:28] <Absol> Endermanden: If you forgot you login credentials please read: https://help.mojang.com/customer/portal/articles/329527-forgot-minecraft-login.
#993 [11:28] <Absol> Endermanden: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#994 [11:28] <Chromaryu> lol
#995 [11:28] <Chromaryu> Well, DiamondSwordYT do what absol said
#996 [11:28] <DiamondSwordYT> i sent you a screenshot of my kasperky version
#997 [11:29] <Chromaryu> Did you do what absol said?
#998 [11:29] <DiamondSwordYT> i had make this dont work
#999 [11:29] <Chromaryu> brb.
#1000 [11:30] <DiamondSwordYT> what
#1001 [11:30] <DiamondSwordYT> pls wait
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#1003 [11:31] <Chromaryu> what.
#1004 [11:32] <DiamondSwordYT> http://prntscr.com/8vkehc
#1005 [11:32] <DiamondSwordYT> thats my proplem
#1006 [11:32] <GreyVulpine> DiamondSwordYT - And you were told what to do with your security software to make it work
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#1008 [11:34] <DiamondSwordYT> http://prntscr.com/8vkf5w this my kaspersky software
#1009 [11:34] <Chromaryu> yes. I know you are using that from hjt log
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#1011 [11:35] <DiamondSwordYT> yes on the site i see a old version
#1012 [11:35] <DiamondSwordYT> why i cant login in my louncher
#1013 [11:35] <DiamondSwordYT> on the minecraft site i logging
#1014 [11:35] <GreyVulpine> DiamondSwordYT - Because Kaspersky is blocking minecraft
#1015 [11:35] <DiamondSwordYT> who i can see
#1016 [11:36] <DiamondSwordYT> ob hes blocking
#1017 [11:36] <GreyVulpine> DiamondSwordYT - Please follow Absol's instructions on how to configure Kaspersky to allow minecraft through
#1018 [11:36] * RyanKnack [RyanKnack@notlogged] has joined #minecrafthelp
#1019 [11:36] <GreyVulpine> ??> DiamondSwordYT av/kaspersky
#1020 [11:36] <Absol> DiamondSwordYT: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#1021 [11:36] <DiamondSwordYT> i dont see right the setting
#1022 [11:36] * benjiNeedsHelp [benjiNeedsHelp@notlogged] has joined #minecrafthelp
#1023 [11:37] <benjiNeedsHelp> hey i need help to my lost email
#1024 [11:37] <benjiNeedsHelp> ohh sorry didnt read the text srry
#1025 [11:38] <DiamondSwordYT> i have made this
#1026 [11:38] <DiamondSwordYT> dont work
#1027 [11:38] <benjiNeedsHelp> why?
#1028 [11:38] <DiamondSwordYT> my minecraft is not blocked
#1029 [11:38] <benjiNeedsHelp> ?
#1030 [11:38] <GreyVulpine> DiamondSwordYT - It is
#1031 [11:38] <GreyVulpine> benjiNeedsHelp - Please elaborate
#1032 [11:38] <DiamondSwordYT> is my minecraft blocked
#1033 [11:39] <GreyVulpine> DiamondSwordYT - It is
#1034 [11:39] <DiamondSwordYT> Grey
#1035 [11:39] <benjiNeedsHelp> my email is lost for my minecraft Endermanden
#1036 [11:39] <benjiNeedsHelp> account sorry
#1037 [11:40] <GreyVulpine> benjiNeedsHelp - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
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#1039 [11:41] <benjiNeedsHelp> i already did didnt work
#1040 [11:41] <GreyVulpine> benjiNeedsHelp - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1041 [11:41] <benjiNeedsHelp> i did that to... it have been 1,5 months and no resonds
#1042 [11:42] <GreyVulpine> benjiNeedsHelp - You'll simply need to wait. Mojang Support's been deluged with support requests and is backlogged.
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#1044 [11:42] <benjiNeedsHelp> is there no other way :(
#1045 [11:42] <GreyVulpine> benjiNeedsHelp - Nope
#1046 [11:43] <benjiNeedsHelp> do you guys have a phone number you can call
#1047 [11:43] <GreyVulpine> There is no phone support.
#1048 [11:43] <benjiNeedsHelp> ohh
#1049 [11:43] <benjiNeedsHelp> ohh
#1050 [11:44] * benjiNeedsHelp [benjiNeedsHelp@notlogged] has left #minecrafthelp
#1051 [11:44] <DiamondSwordYT> my minecraft is not blocked by kaspersky
#1052 [11:44] * survivalexpert33 [survivalexpert33@notlogged] has joined #minecrafthelp
#1053 [11:44] <GreyVulpine> DiamondSwordYT - If it is not blocked, minecraft would work.
#1054 [11:45] <DiamondSwordYT> wait
#1055 [11:45] <DiamondSwordYT> http://prntscr.com/8vkkcb see green
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#1058 [11:46] <DiamondSwordYT> Grey you see
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#1060 [11:47] <GreyVulpine> DiamondSwordYT - Doesn't mean anything. There's a specific setting in Kaspersky which is blocking minecraft
#1061 [11:47] * hygor12345 [hygor12345@notlogged] has joined #minecrafthelp
#1062 [11:48] <DiamondSwordYT> which settings grey
#1063 [11:48] <DiamondSwordYT> which settings grey
#1064 [11:48] * hygor12345 [hygor12345@notlogged] has left #minecrafthelp
#1065 [11:48] <GreyVulpine> DiamondSwordYT - As was stated: http://support.kaspersky.com/9927#block1
#1066 [11:49] <survivalexpert33> my minecraft is boken.every time , i join the map it is going to crash is says java.lag.exeptionininitaliserror. can sb help?
#1067 [11:50] <GreyVulpine> survivalexpert33 - What antivirus/firewall are you using?
#1068 [11:50] <survivalexpert33> why
#1069 [11:51] * hygor12345 [hygor12345@notlogged] has joined #minecrafthelp
#1070 [11:51] <GreyVulpine> Many such security software block minecraft in a certain way, causing that error. Avast has been known to do that
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#1074 [11:52] <survivalexpert33> i downloaded an texturepack and now is like this
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#1076 [11:54] <survivalexpert33> i think my antivirus progamm is not the problem cause i allready played minecraft
#1077 [11:55] * DiamondSwordYT [DiamondSwordYT@notlogged] has quit. (Quit: Web client closed)
#1078 [11:55] <GreyVulpine> survivalexpert33 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1079 [11:59] <survivalexpert33> ok i did but whats the url
#1080 [11:59] <GreyVulpine> The address from your browser's address bar
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#1082 [12:02] <survivalexpert33> https://minecraft.net/download ???
#1083 [12:02] <GreyVulpine> survivalexpert33 - Uh, no, the address after you submit your error report to http://paste.ubuntu.com
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#1085 [12:04] <survivalexpert33> im so sorry but i have no plan what you are talkin about
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#1087 [12:04] <GreyVulpine> survivalexpert33 - You stated, "my minecraft is boken.every time , i join the map it is going to crash is says java.lag.exeptionininitaliserror. can sb help?"
#1088 [12:05] <survivalexpert33> jes
#1089 [12:05] <GreyVulpine> survivalexpert33 - When minecraft crashes, it produces a detailed error report. I would like to read that error report.
#1090 [12:05] <GreyVulpine> survivalexpert33 - Please copy the entire error report. Go to http://paste.ubuntu.com and submit it there, then give me the link to it
#1091 [12:06] <survivalexpert33> ---- Minecraft Crash Report ----
#1092 [12:06] <GreyVulpine> survivalexpert33 - Please copy the entire error report. Go to http://paste.ubuntu.com and submit it there, then give me the link to it
#1093 [12:06] <survivalexpert33> http://paste.ubuntu.com/12971350/
#1094 [12:07] <GreyVulpine> survivalexpert33 - Yeah, this is from your security software blocking minecraft.
#1095 [12:07] <survivalexpert33> who do i deblock it?
#1096 [12:07] <GreyVulpine> survivalexpert33 - As you've declined to state what security software you run, I have no idea.
#1097 [12:08] <survivalexpert33> McAffe
#1098 [12:08] <Chromaryu> ??> tools/hjt
#1099 [12:10] <GreyVulpine> survivalexpert33 - Mcafee's been known to block minecraft. Only solution we've found that works, is to uninstall Mcafee completely. Use a different security solution.
#1100 [12:10] <survivalexpert33> but why did work for a couple of weeks
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#1103 [12:11] <GreyVulpine> Security software, by its very nature, is updated constantly. Perhaps a new security definition or an engine update has now made your mcafee block minecraft.
#1104 [12:11] <RichyD07> i can't connect to the minecraft server (i'm at the first login after purchasing the game)
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#1106 [12:12] <GreyVulpine> RichyD07 - And what happens when you try?
#1107 [12:14] <RichyD07> the launcher "sorry, but we couldn't connect to our servers. please make sure that you are online and that minecraft is not blocked. (SocketTimeoutExcerption: connect timed out)
#1108 [12:14] <RichyD07> *the launcher says
#1109 [12:15] <survivalexpert33> GreyVulpine is there no other whay tho unblock the bock of minecraft
#1110 [12:15] <GreyVulpine> survivalexpert33 - If you can find a different solution, please let me know.
#1111 [12:16] <survivalexpert33> o man...i wasted 20 dollars for nothing?
#1112 [12:16] <CubeTheThird> survivalexpert33, the only solution we know to work is removing mcafee
#1113 [12:16] <GreyVulpine> survivalexpert33 - Nope. Minecraft will work, as evident by your earlier playing. It's just Mcafee blocking minecraft.
#1114 [12:17] <GreyVulpine> RichyD07 - Check your security software.
#1115 [12:17] <survivalexpert33> ok but thaks either
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#1117 [12:18] <Nerraw> Anyone?
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#1127 [12:22] <Ross_> I need help on minecraft login
#1128 [12:24] <Clock> you need to be as specific as possbile
#1129 [12:24] <heartless> hello I created a world on the Xbox one and whenever I go into the world it freezes than kicks me out is there a way to fix this because I work hard on this world
#1130 [12:24] * Noam59873 [Noam59873@notlogged] has joined #minecrafthelp
#1131 [12:24] <Ross_> i need help on a minecraft login I keep reseting my password and I know my password is right and my username but It keeps saying invalid exception
#1132 [12:25] <Clock> ??> Ross_ login/throttle
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#1134 [12:25] <Absol> Ross_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1135 [12:25] <Absol> Ross_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1137 [12:26] <Ross_> ok thanks and what do you mean by login/throttle
#1138 [12:26] <Clock> ignore that
#1139 [12:26] <Ross_> ok thanks
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#1142 [12:27] <MissPC_05> need advice with installing driver so can play mindcraft http://paste.ubuntu.com/12971430/
#1143 [12:28] <Clock> MissPC_05, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
#1144 [12:28] <heartless> hello I created a world on the Xbox one and whenever I go into the world it freezes than kicks me out is there a way to fix this because I work hard on this world
#1145 [12:29] <Clock> heartless, you're better off on the minecraft forums, i don't think many in here have knowledge of the console edition
#1146 [12:31] <MissPC_05> thanks :|
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#1152 [12:34] <loveminecraft05> hi can ayone help?? minecraft is telling me i have to install drivers
#1153 [12:35] <Clock> loveminecraft05, post the link to your dxdiag
#1154 [12:36] <loveminecraft05> i have tried that
#1155 [12:36] <Clock> when
#1156 [12:36] <loveminecraft05> last night
#1157 [12:36] <Clock> and has someone given you directions?
#1158 [12:37] <loveminecraft05> nope
#1159 [12:37] <Clock> ok well let's try again
#1160 [12:37] <loveminecraft05> ok thanks
#1161 [12:37] <Clock> post it again and I'll try helping you
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#1163 [12:38] <JKerman511> I need help
#1164 [12:38] <JKerman511> oh...
#1165 [12:38] <loveminecraft05> ok will i have to re do it
#1166 [12:38] <JKerman511> i shouldn't say that
#1167 [12:38] <JKerman511> sry
#1168 [12:39] * james [james@notlogged] has joined #minecrafthelp
#1169 [12:39] <JKerman511> but seriously, why is ittaking to long for mojang to impliment name changes?
#1170 [12:39] <Clock> what do you mean?
#1171 [12:39] <JKerman511> is it not priority or what?
#1172 [12:39] * james is now known as Guest49161
#1173 [12:39] <CubeTheThird> JKerman511, name changing was made public in February
#1174 [12:39] <JKerman511> I can't do it!!!
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#1176 [12:40] <CubeTheThird> JKerman511, what happens when you try?
#1177 [12:40] <JKerman511> if it's possible, how to i do it
#1178 [12:40] <CubeTheThird> JKerman511, on account.mojang.com/me
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#1182 [12:47] <loveminecraft05> http://paste.ubuntu.com/12971743/ can u help now
#1183 [12:47] * Chromaryu is now known as Chroma|Sleep
#1184 [12:48] <Clock> loveminecraft05, that computer is too old for minecraft
#1185 [12:49] <loveminecraft05> so nothing else i can try
#1186 [12:50] <Clock> you would need to downgrade to windows 7, but could only play up to minecraft version 1.7.2
#1187 [12:51] <loveminecraft05> ok thanks i dont have windows 7 disc
#1188 [12:52] <Clock> then you only option is a new computer
#1189 [12:52] <Clock> *your
#1190 [12:53] <loveminecraft05> ok just have to play the xbox instead thanks
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#1192 [12:57] <TeoXP5> http://paste.ubuntu.com/12971896/
#1193 [12:58] <CubeTheThird> TeoXP5, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#1196 [13:03] <Popboy> I need to create my own server but apparently I need download on the minecraft website
#1197 [13:05] <Popboy> answer me please]
#1198 [13:05] <Nerraw> anyone available to help me with my server?
#1199 [13:06] <CubeTheThird> Popboy, the server software is available on minecraft.net/download
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#1203 [13:09] <Nerraw> anyone in here playing pocket edition
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#1205 [13:10] <CubeTheThird> Nerraw, you're not likely to find much for PE here, as we mainly assist with the PC edition. Your best bet would probably be the minecraft forums
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#1208 [13:15] <Nerraw> Okay, well I already posted there. :) thanks anyway. :)
#1209 [13:15] <Nerraw> Byee.
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#1219 [13:36] <wolf> im having problems playing online
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#1232 [13:48] <Kingily> Hello someone here?
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#1234 [13:48] <AnnieDaUnicorn> Hello, i have downloaded minecraft on my laptop (i have windows 7) (dell model) and i try to open the game but it wont let me. I click play but then it says that there is a problem with graphic drivers. Any advice i have tried fixing the problem and uninstalling and installing the game a few times but nothing seems to work! please can you advise what to do?! Thank you.
#1235 [13:48] <AnnieDaUnicorn> Hello, i have downloaded minecraft on my laptop (i have windows 7) (dell model) and i try to open the game but it wont let me. I click play but then it says that there is a problem with graphic drivers. Any advice i have tried fixing the problem and uninstalling and installing the game a few times but nothing seems to work! please can you advise what to do?! Thank you.
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#1239 [13:51] <Jack435> when i click on PLAY, minecraft launch but next, a message pop: Error 1114: A dynamic link library (DLL) initialization routine failed. i have windows 7 last but i use windows 10 update and i can't return to windows 7. is windows 10 is a problem? or java?
#1240 [13:51] * martin_ [martin_@notlogged] has joined #minecrafthelp
#1241 [13:51] <Jack435> I am french
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#1244 [13:52] <Jack435> when i click on PLAY, minecraft launch but next, a message pop: Error 1114: A dynamic link library (DLL) initialization routine failed. i have windows 7 last but i use windows 10 update and i can't return to windows 7. is windows 10 is a problem? or java? Iam french
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#1246 [13:54] <Jack435> when i click on PLAY, minecraft launch but next, a message pop: Error 1114: A dynamic link library (DLL) initialization routine failed. i have windows 7 last but i use windows 10 update and i can't return to windows 7. is windows 10 is a problem? or java? Iam french PLEASE, help me!!!
#1247 [13:55] <AnnieDaUnicorn> Hello, i have downloaded minecraft on my laptop (i have windows 7) (dell model) and i try to open the game but it wont let me. I click play but then it says that there is a problem with graphic drivers. Any advice i have tried fixing the problem and uninstalling and installing the game a few times but nothing seems to work! please can you advise what to do?! Thank you.
#1248 [13:56] <AnnieDaUnicorn> Hello, i have downloaded minecraft on my laptop (i have windows 7) (dell model) and i try to open the game but it wont let me. I click play but then it says that there is a problem with graphic drivers. Any advice i have tried fixing the problem and uninstalling and installing the game a few times but nothing seems to work! please can you advise what to do?! Thank you.
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#1250 [14:00] <Jack435> annie you have to change your graphyque card or your computer for a new
#1251 [14:01] <Jack435> when i click on PLAY, minecraft launch but next, a message pop: Error 1114: A dynamic link library (DLL) initialization routine failed. i have windows 7 last but i use windows 10 update and i can't return to windows 7. is windows 10 is a problem? or java? Iam french
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#1256 [14:05] <Saspurilla> My minecraft account was migrated by someone else and I can not get it back
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#1258 [14:06] <Jack435> change your Password or create a new account
#1259 [14:07] <Jack435> when i click on PLAY, minecraft launch but next, a message pop: Error 1114: A dynamic link library (DLL) initialization routine failed. i have windows 7 last but i use windows 10 update and i can't return to windows 7. is windows 10 is a problem? or java? Iam french
#1260 [14:07] <Clock> ??> Jack435 launcher/log
#1261 [14:07] <Absol> Jack435: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1262 [14:07] <Absol> Jack435: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1263 [14:09] <Jack435> ok thank's
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#1267 [14:11] <lil_markyyy> i have a minecraft account. i tried to log in but it won't let me. i also tried to reset my password. still won't work. plz help
#1268 [14:12] <Clock> ??> lil_markyyy login/throttle
#1269 [14:12] <Absol> lil_markyyy: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1270 [14:12] <Absol> lil_markyyy: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1272 [14:12] <lil_markyyy> alright. thank you
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#1277 [14:18] <Daderi> Hi. I have Windows 10 and deleted my old graphic files as recommended. I can't download a new one now. Nothing seems to be compatible with my laptop
#1278 [14:18] * Jirafarig [Jirafarig@notlogged] has joined #minecrafthelp
#1279 [14:18] <Jirafarig> THis game wont let me connect to multiplayer or realms
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#1281 [14:21] <Daderi> Hi. I have Windows 10 and deleted my old graphic files as recommended. I can't download a new one now. Nothing seems to be compatible with my laptop
#1282 [14:21] <Daderi> Hi. I have Windows 10 and deleted my old graphic files as recommended. I can't download a new one now. Nothing seems to be compatible with my laptop
#1283 [14:24] <dave2004> hallo ik heb problemen om minecraft te starten op m.n labtop zit windows 10 op geeft aan videokaart updaten al gezocht maar heb de nieuwse versie heb al dx diag ???? iemand nog een idee ben geen computer expert
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#1291 [14:30] <Jack435> when i click on PLAY, minecraft launch but next, a message pop: Error 1114: A dynamic link library (DLL) initialization routine failed. i have windows 7 last but i use windows 10 update and i can't return to windows 7. is windows 10 is a problem? or java? Iam french
#1292 [14:31] <yellow> I cannot figure out what I changed my password to a while ago, I haven't needed to login for a while, and the email associated with the account is no long able to be accessed
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#1294 [14:31] <fastminecraft1> When I press play on minecraft it just crashes and it says pixel format not accelerated
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#1300 [14:33] <TouhouEoSD> Hello, could someone help me with a mod called "Custom Steve"?
#1301 [14:33] <Lenbiber> Hi, I'm using a Laptop with the Mobile Intel(R) 945 Express Chipset. But minecraft is not working with this chipset. New videeodrivers do not solve the problem. Any hint is highly appreciated. :-)
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#1304 [14:34] <TouhouEoSD> Well, basically since yesterday i wanted to install this mod, you see i'm a fan of the touhou series and when i saw you could do this ingame (and even better with Flandre, my fav char) i fall in love with it. So i install a fresh new minecraft, and download the forge to run in 1.7.10, i get the mod working with that .exe installer there (Skidrowz or something i think), but the big problem is that the skin of Flan is white D: I just read a little o
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#1306 [14:35] <Clock> ??> TouhouEoSD mods
#1307 [14:35] <Absol> TouhouEoSD: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1308 [14:35] <Absol> TouhouEoSD: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1309 [14:36] <Clock> Lenbiber, post the link to your dxdiag
#1310 [14:36] <Lenbiber> @clock: Sorry, where can I find this?
#1311 [14:36] <Clock> ??> Lenbiber win/dxdiag
#1312 [14:36] <Absol> Lenbiber: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1313 [14:37] <dave2004> lenbiber heeft het zelfde probleem al mij heb de zelfde chipset
#1314 [14:37] <Lenbiber> OK, will do this tomorrow, actually I'm in here with my own computer and not the problematic computer from my son.
#1315 [14:38] <TouhouEoSD> K thank you
#1316 [14:38] <Clock> ??> dave2004 lang/nl
#1317 [14:38] <Absol> dave2004: Wij spreken hier alleen Engels. U kunt echter, indien u dat wenst, het proberen met behulp van een vertaler, zoals https://translate.google.com/#nl/en
#1318 [14:38] * TouhouEoSD [TouhouEoSD@notlogged] has quit. (Quit: Web client closed)
#1319 [14:39] <Clock> Lenbiber, sure, you can join this channel all day everyday ;)
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#1321 [14:40] <Lenbiber> @ clock and Absol: Thank you for now. That's great help in here :-))
#1322 [14:40] <Lenbiber> @ clock and Absol: Thank you for now. That's great help in here :-))
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#1324 [14:41] <Lenbiber> Will come back tomorrow!
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#1326 [14:41] <spurling> tiwitch help
#1327 [14:41] <spurling> twitch help
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#1330 [14:42] <Jirafarig> WHY WONT ANYONE HELP ME
#1331 [14:43] <dave2004> it .s all in duch longwitch here on my screen ??
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#1333 [14:44] <Clock> dave2004, and we only speak English here
#1334 [14:46] <dave2004> ok my son have a problem with login minecraft with his labtop with an mobil intel (r) chipset i have tried to update drivers i have the new drivers but is doesnt work
#1335 [14:47] <Clock> dave2004, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
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#1339 [14:50] <dave2004> i have only problems with minecraft i works goed
#1340 [14:51] <dave2004> i had also make an dxdiag i don t know where i can post it
#1341 [14:51] <Clock> dave2004, because minecraft needs proper drivers from the drivers manufacturer to work, but since intel stopped supporting your chipset 6 years ago there are no drivers for it on windows 10
#1342 [14:52] <Clock> dave2004, your only two options are: 1. downgrade to windows 7 or 2. get a new computer
#1343 [14:52] <dave2004> al richt that is the problem that sthe way you told i must drivers make from win 7
#1344 [14:55] <dave2004> i have here 4 labtops 1 works this labtop i had upgrade it becorse the game doesn,t work
#1345 [14:56] <dave2004> it don't work whit vista then i tried win 7 and now win 10
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#1351 [15:19] <Squid> hey, my mates minecraft appears quite laggy when he is playing.. it appears to be the same issue i had where it was fixed by downloading some program, any help?
#1352 [15:20] <Lutzee> Squid: helping by proxy is not easy, have him come here himself
#1353 [15:20] <Squid> i am with him now, im speaking on his behalf..
#1354 [15:20] <Squid> seen as i fixed it through this chat.. we are currently on his computer
#1355 [15:21] <Lutzee> Oh, you're at his PC?
#1356 [15:21] <Lutzee> In that case ??> Squid win/dxdiag
#1357 [15:21] <Lutzee> oh
#1358 [15:21] <Lutzee> ??> Squid win/dxdiag
#1359 [15:21] <Absol> Squid: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1360 [15:21] <Squid> win
#1361 [15:21] <Squid> okay thanks
#1362 [15:21] <Lutzee> Sorry, I'm typing to quickly
#1363 [15:22] <Lutzee> That won't fix it but it will give me a good idea why its being slow
#1364 [15:22] <Squid> that's cool, thanks ! i did this last time..
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#1368 [15:26] <Zombies194> Hey there, ive been trying to login to my account for minecraft and it says it was wrong, so i went to mojang account to login thhere and it says its wrong, so i changed the password for it and it still says its wrong..
#1369 [15:27] <Clock> ??> Zombies194 login/throttle
#1370 [15:27] <Absol> Zombies194: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1371 [15:28] <Absol> Zombies194: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1372 [15:28] <Zombies194> alright thank you very much!
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#1378 [15:33] <ArmoredUnicorn21> I have aVA LANG NULPOINTER
#1379 [15:33] <ArmoredUnicorn21> jAVALANGNULLPOINTER'
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#1382 [15:36] <KittyKatCookie> Umm When I try and change my skin on minecraft.net it asks for my security questions how do I reset them?
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#1386 [15:36] <BestMan444> Updated to Windows 10 Display not working correctly tried to update display adapter per instuctions but no update available have copied link to ubuntupastbin per instuctions here http://paste.ubuntu.com/12973624/
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#1389 [15:37] <KittyKatCookie> I NEED HELP!
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#1392 [15:39] <Clock> BestMan444, your graphcs card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
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#1395 [15:43] <Squid> hi, sorry about the delay, the pastebin url is http://pastebin.com/eravd4jv (reminder: for laggy minecraft gameplay) hope that helps, thanks!
#1396 [15:48] <Squid> is that okay? i think it was lutzee who helped originally?
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#1398 [15:48] * Absol kicked TalonPlaysMinecraft from #minecrafthelp (Reason: alonPlaysMinecraft :You are banned from this channel)
#1399 [15:51] <Lutzee> Sorry Squid I am also a tad busy, try these drivers: https://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
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#1401 [15:54] <Squid> thats fine thank you lutzee :)
#1402 [15:54] <Hello> Hallo!
#1403 [15:54] <Hello> Um... I need help
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#1405 [15:55] <Hello> Something about my driver isn't allowing me to play Minecraft
#1406 [15:55] <Hello> Any help?
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#1408 [15:56] <Clock> Hello, post the link to your dxdiag
#1409 [15:56] <gabriel> sdded
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#1412 [15:56] <Hello> umm idk how to do that
#1413 [15:56] <Clock> ??> Hello win/dxdiag
#1414 [15:56] <Absol> Hello: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1415 [15:56] <Hello> I think I know who Absol is...
#1416 [15:56] <Hello> lol
#1417 [15:57] <Hello> Absol its your worst nightmare...
#1418 [15:57] <Hello> Not in my opinion but...
#1419 [15:57] <Hello> Guess who it is?
#1420 [15:58] <Clock> Hello, do you want help, or do you want to chit chat with the bot
#1421 [15:58] <sebastronic2312> http://paste.ubuntu.com/12973910/
#1422 [15:58] <Hello> Absol its Turtleconductor *Gets kicked immediately*
#1423 [15:58] <Hello> right?
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#1425 [15:58] <Hello> anyway...
#1426 [15:58] <sebastronic2312> http://paste.ubuntu.com/12973910/
#1427 [15:59] <gabriel> gabriel
#1428 [15:59] <Hello> I tried to get help before...
#1429 [15:59] <Hello> Didn't really work...
#1430 [15:59] <gabriel> sovival
#1431 [15:59] <Hello> Its something with my driver not compatible with minecraft
#1432 [15:59] <gabriel> cidade
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#1434 [15:59] <Clock> Hello, well start off by posting the relevant information, in this case the link to your dxdiag
#1435 [15:59] <sebastronic2312> http://paste.ubuntu.com/12973910/
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#1437 [15:59] <gabriel> andreson
#1438 [16:00] <Hello> I'm not on my other computer currently
#1439 [16:00] <sebastronic2312> is anyone even working?
#1440 [16:00] <Clock> sebastronic2312, the java version you're using is not compatible with your graphics driver
#1441 [16:00] <gabriel> hello
#1442 [16:00] <sebastronic2312> how am i supposed to get the right java version?
#1443 [16:00] <Hello> wait clock... how do you get the right java version?
#1444 [16:00] <gabriel> oi
#1445 [16:00] <Jake_Evans> sebastronic2312: people in here volunteer. If you don’t have the patience to wait for someone to take a look at what your problem is then you should go elsewhere
#1446 [16:01] <Clock> sebastronic2312, just use the launcher that doesn't require java
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#1448 [16:01] <sebastronic2312> what launcher is that
#1449 [16:01] <Hello> I tried.. how do you get that?
#1450 [16:01] <gabriel> como entra no minecraft
#1451 [16:01] <sebastronic2312> wait what there is a launcher that doesnt require java
#1452 [16:01] <Hello> Lol me and sebastronic are on the same page... lol
#1453 [16:02] <Clock> sebastronic2312, download it from minecraft.net/download
#1454 [16:02] <gabriel> hello
#1455 [16:02] <sebastronic2312> so i have to erase my old one right>
#1456 [16:02] <Hello> oh thank you so much clock :D
#1457 [16:02] <Hello> Your the first one to actually help me on this website... :D
#1458 [16:02] <Hello> Bye everyone.
#1459 [16:02] <sebastronic2312> bai!
#1460 [16:03] <Hello> :D
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#1468 [16:11] <GoldBrother> I need help whenever i try to download a server recorcepack it waits awhile then kicks me saying timed out
#1469 [16:12] <sebastronic2312> I LOVE YOU CLOCK SO MUCH THANK YOU
#1470 [16:12] <sebastronic2312> thank you so much!
#1471 [16:12] <GoldBrother> ?
#1472 [16:13] <GoldBrother> ok then xD
#1473 [16:13] <GoldBrother> my isusues only happen on certen resorcepacks
#1474 [16:14] <Guest34829> hello i need help I don't speak English very well but a little well I don't play minecraft because a bug via my servor proxy please help me i buy a new minecraft with a new (man)but I don't play ing
#1475 [16:14] <Guest34829> i think iths my certifict java
#1476 [16:15] <Guest34829> its*
#1477 [16:15] <GoldBrother> is anyone there that can help me?
#1478 [16:16] <GoldBrother> and guest34829
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#1481 [16:17] <Guest34829> weel good bye its not good at
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#1484 [16:19] <GoldBrother> Whenever i go into certen severs it says im downloading the server texture pack then waits a while and kicks me
#1485 [16:19] <GoldBrother> Please help
#1486 [16:22] <GoldBrother> igor?
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#1488 [16:22] <GoldBrother> @igor are u staff?
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#1490 [16:23] <GoldBrother> nvm
#1491 [16:23] <GoldBrother> nvm
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#1496 [16:24] <HawkeyeHeaven> Help?
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#1498 [16:27] <GoldBrother> Can someone help when i join a server that has a recsorce pack it downloads and after a while kicks me from the server saying timed out
#1499 [16:27] <Clock> ??> GoldBrother launcher/game-output
#1500 [16:27] <Absol> GoldBrother: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1501 [16:27] <Absol> GoldBrother: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1502 [16:28] <GoldBrother> ok
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#1504 [16:32] <GoldBrother> http://paste.ubuntu.com/12974235/
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#1506 [16:33] <Clock> ??> GoldBrother mods
#1507 [16:33] <Absol> GoldBrother: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1508 [16:33] <Absol> GoldBrother: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1509 [16:33] <GoldBrother> im not useing mods
#1510 [16:33] <GoldBrother> it does this when i dont use optifine
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#1512 [16:34] <GoldBrother> im confused
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#1516 [16:35] <GoldBrother> hello?
#1517 [16:35] <Clock> GoldBrother, then provide a log without any mods
#1518 [16:35] <GoldBrother> ok
#1519 [16:36] <sadiegirl13> hello i can't play minecraft because my something is out of date and there was no fix so i went here http://paste.ubuntu.com/12974219/
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#1521 [16:37] <Clock> ??> sadiegirl13 win/update
#1522 [16:37] <Absol> sadiegirl13: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1523 [16:37] <sadiegirl13> k thanks
#1524 [16:38] <GoldBrother> doing it now sorry for the confusion
#1525 [16:38] <PreviousBEast> http://paste.ubuntu.com/12974266/plain/
#1526 [16:38] <PreviousBEast> help me please
#1527 [16:38] <PreviousBEast> what should i do?
#1528 [16:38] <PreviousBEast> someone?
#1529 [16:39] <sadiegirl13> sorry man i needed help too
#1530 [16:39] <Clock> ??> PreviousBEast scold/patience
#1531 [16:39] <Absol> PreviousBEast: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#1532 [16:39] <Absol> PreviousBEast: In short, your supplications will be answered, in the order in which they are received.
#1533 [16:39] <PreviousBEast> ok sorry
#1534 [16:39] <PreviousBEast> i didnt know
#1535 [16:39] <GoldBrother> http://paste.ubuntu.com/12974293/
#1536 [16:39] <PreviousBEast> if u can help me :)
#1537 [16:39] <GoldBrother> there you go
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#1540 [16:41] <allredfam> New download....launcher will not launch
#1541 [16:41] <shymor_Play_MC> i cant login for minecraft
#1542 [16:41] <GoldBrother> allredfam do u have java installed?
#1543 [16:41] <shymor_Play_MC> i cant login for minecraft
#1544 [16:41] <allredfam> yes
#1545 [16:42] <GoldBrother> i hav no clue then sorry im not a profeshional thats why xD
#1546 [16:42] <Clock> PreviousBEast, try installing this driver http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin8.1/VGA/VGA_Intel_Broadwell_Win81_VER101814406201.zip
#1547 [16:42] <shymor_Play_MC> i cant login for minecraft
#1548 [16:42] <shymor_Play_MC> i cant login for minecraft
#1549 [16:42] <shymor_Play_MC> i cant login for minecraft
#1550 [16:42] <shymor_Play_MC> i cant login for minecraft
#1551 [16:42] * Absol kicked shymor_Play_MC from #minecrafthelp (Reason: hymor_Play_MC :Stop spamming)
#1552 [16:42] <allredfam> Completely ignored arguments: [--nativeLauncherVersion, 286] [17:41:19] [Client thread/INFO]: Setting user: JRA832006 [17:41:19] [Client thread/INFO]: (Session ID is token:6a2588df59ba48a29531bc779e47e66c:b9b5310b0ebd49fca3801e27056c2a6a) [17:41:23] [Client thread/INFO]: LWJGL Version: 2.9.4 [17:41:24] [Client thread/INFO]: Reloading ResourceManager: Default [17:41:24] [Sound Library Loader/INFO]: Starting up SoundSystem... [17:
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#1554 [16:43] <shymor_Play_MC> i cant login to minecraft
#1555 [16:43] <Clock> GoldBrother, you cut off the top part of the game output, make sure to copy ALL of it
#1556 [16:43] <GoldBrother> ok
#1557 [16:43] <Clock> ??> allredfam paste
#1558 [16:43] <Absol> allredfam: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1559 [16:44] <Clock> shymor_Play_MC, it might help you could explain why you cant login
#1560 [16:44] <allredfam> Completely ignored arguments: [--nativeLauncherVersion, 286] [17:41:19] [Client thread/INFO]: Setting user: JRA832006 [17:41:19] [Client thread/INFO]: (Session ID is token:6a2588df59ba48a29531bc779e47e66c:b9b5310b0ebd49fca3801e27056c2a6a) [17:41:23] [Client thread/INFO]: LWJGL Version: 2.9.4 [17:41:24] [Client thread/INFO]: Reloading ResourceManager: Default [17:41:24] [Sound Library Loader/INFO]: Starting up SoundSystem... [17:
#1561 [16:44] <Clock> allredfam, you cannot paste your text here, use paste.ubuntu.com
#1562 [16:44] <PreviousBEast> thank you clock
#1563 [16:45] <shymor_Play_MC> when i type in my credentials it says invalid credentials i tried resetting the password and that doesn't work what should i do
#1564 [16:45] <shymor_Play_MC> ??
#1565 [16:45] <Clock> ??> shymor_Play_MC login/throttle
#1566 [16:45] <Absol> shymor_Play_MC: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1567 [16:45] <Absol> shymor_Play_MC: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1568 [16:46] <GoldBrother> http://paste.ubuntu.com/12974349/
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#1570 [16:47] <shymor_Play_MC> thx
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#1572 [16:48] <Clock> GoldBrother, that resource pack is probably too big for your system to handle, try using a smaller one
#1573 [16:48] <GoldBrother> but its a server pack
#1574 [16:48] <PreviousBEast> clock
#1575 [16:48] <PreviousBEast> and how can i install that driver
#1576 [16:49] <GoldBrother> ok thx for the help
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#1578 [16:52] <PreviousBEast> how can i install that driver?
#1579 [16:53] <Clock> PreviousBEast, unzipp it and run "setup.exe"
#1580 [16:53] <PreviousBEast> ok
#1581 [16:53] <PreviousBEast> thank you
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#1593 [17:10] <JailsonGoulart_> Hello!
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#1595 [17:11] <JailsonGoulart_> Hello!
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#1597 [17:12] <stephers> Hi-I cant remember my username (reset password already) is there any way to retrieve this?
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#1599 [17:13] <paulo1227> vai toma no cú
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#1603 [17:17] <manlyskills> last night I purchased Minecraft Realms. Today when I tried to start it up it came up with a 401 session id error, what should I do?
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#1624 [17:33] <PraneelSun> I want to play mine craft with my friend on the same wifi how do I do this
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#1626 [17:34] <Anna> PraneelSun: singleplayer then open world go lan. Or play on a public server
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#1630 [17:38] <jaja> o
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#1636 [17:44] <PrimitiveArc> Hello I am looking for some help with getting Minecraft started. When i pull up the luancher and try to PLAY a error messege comes up and says that it had issues rendering the game and to update my graphics driver. I have checked and there are no updates for my driver. What should i do? Here is a link to my DxDiag report. Any help will be greatly apperciated.
#1637 [17:47] <PrimitiveArc> Here is my DxDiag report link http://paste.ubuntu.com/12974852/
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#1644 [17:48] <webrosc> PrimitiveArc, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft. Also that GPU can not handle minecraft 1.7.4 or higher
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#1655 [17:53] <PrimitiveArc> webrosc, so it would just be best to use another computer considering that i could not play the most up to date version of Minecraft?
#1656 [17:54] <webrosc> considering its a laptop then yes, you can't upgrade the GPU in it so you will be stuck on 1.7.2 or older
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#1658 [17:57] <PrimitiveArc> ok, but if i was on a PC than i would have no problem even though it would be a windows 10 OS? I have a friend that said that he could builld me one for a mid rage price( baout $500). What graphics would you recamand to be able to play and stay up to date with minecraft?
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#1662 [18:00] <webrosc> see https://help.mojang.com/customer/portal/articles/325948-minecraft-system-requirements for minecrafts requireents
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#1665 [18:01] <PrimitiveArc> Ok, thank you webrosc for all of your help.
#1666 [18:01] <webrosc> ??> ez9 scold/pm
#1667 [18:02] <Absol> ez9: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1668 [18:02] <ez9> pokmom
#1669 [18:05] <ez9> bugboy1028
#1670 [18:05] <ez9> bugboy1028
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#1676 [18:10] <Tomo> I resettet my password and now i cant log me in :O Can any one help me ?
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#1694 [18:31] <josephpike7> need help i dont have my email that i made my account with and dont
#1695 [18:31] <josephpike7> have my security questions
#1696 [18:31] <CubeTheThird> josephpike7, you'll have to contact Mojang about that
#1697 [18:31] <CubeTheThird> ??> josephpike7 mojang/email
#1698 [18:31] <Absol> josephpike7: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1699 [18:31] <Absol> josephpike7: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1700 [18:31] <josephpike7> how can I get in
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#1702 [18:32] <josephpike7> thank you
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#1707 [18:35] <Bethcz> i installed windows 10 and now my minecraft wont run due to no openGL client
#1708 [18:35] <CubeTheThird> Bethcz, do you have a dxdiag report?
#1709 [18:35] <Bethcz> i do
#1710 [18:36] <CubeTheThird> Bethcz, give a uRL to it here
#1711 [18:36] <Bethcz> http://paste.ubuntu.com/12975439/
#1712 [18:36] <CubeTheThird> one moment
#1713 [18:36] <Bethcz> Thanks
#1714 [18:36] <CubeTheThird> Bethcz, can you show me a paste of the crash report too?
#1715 [18:36] <Bethcz> give me one second
#1716 [18:37] <CubeTheThird> take your time
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#1718 [18:38] <Bethcz> i closed my minecraft launcher after i clicked the link for accelerating my pixel format
#1719 [18:38] * mcknaack [mcknaack@notlogged] has joined #minecrafthelp
#1720 [18:38] <Bethcz> does it change any if i open minecraft and get a new crash report?
#1721 [18:38] <CubeTheThird> Bethcz, it doesn't matter. As long as it's the full crash report
#1722 [18:38] <Bethcz> okay.
#1723 [18:39] <Bethcz> ---- Minecraft Crash Report ---- // I'm sorry, Dave. Time: 10/26/15 7:38 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWin
#1724 [18:39] <CubeTheThird> Bethcz, paste it onto http://paste.ubuntu.com
#1725 [18:40] <Bethcz> done
#1726 [18:40] <mcknaack> i need help with Minecraft and windows 10
#1727 [18:40] <mcknaack> http://paste.ubuntu.com/12975499/
#1728 [18:40] <CubeTheThird> Bethcz, give the URL to your new paste here
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#1730 [18:40] <CubeTheThird> mcknaack, one moment
#1731 [18:40] <CubeTheThird> mcknaack, one moment
#1732 [18:40] <CubeTheThird> oops
#1733 [18:41] <Bethcz> http://paste.ubuntu.com/12975503/
#1734 [18:41] <Bethcz> does this happen often?
#1735 [18:41] <CubeTheThird> most common issue actually
#1736 [18:41] <CubeTheThird> Bethcz, delete the launcher you have, and download the newer one from minecraft.net/download
#1737 [18:42] <Bethcz> okay but which one?
#1738 [18:42] <CubeTheThird> mcknaack, download and install https://www.nvidia.com/download/driverResults.aspx/89883/en-us
#1739 [18:42] <CubeTheThird> Bethcz, the Minecraft.msi one
#1740 [18:42] <Bethcz> okay
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#1742 [18:43] <Bethcz> one problem
#1743 [18:43] <CubeTheThird> hmm?
#1744 [18:43] <Bethcz> im not sure how to fully uninstall minecraft from my computer
#1745 [18:43] <CubeTheThird> Bethcz, don't worry about fully uninstalling. Just delete the launcher that you normally use
#1746 [18:44] <Bethcz> okay im installing it now
#1747 [18:45] <Bethcz> wow
#1748 [18:45] <Bethcz> my father is eat the bandwidth
#1749 [18:45] <Bethcz> OH its so slow
#1750 [18:45] <mcknaack> download confirming site wont load i will try in 5 minutes again
#1751 [18:45] <CubeTheThird> lol
#1752 [18:45] <Bethcz> this will take a minute
#1753 [18:45] <Bethcz> or an hour...
#1754 [18:45] <CubeTheThird> mcknaack, if the confirming site doesn't completely load, see if you can scroll to the bottom of it
#1755 [18:46] <Bethcz> but thank you very much!
#1756 [18:46] <Bethcz> i tried installing a new driver but i have no clue what intel driver i should get..
#1757 [18:46] <mcknaack> http://prntscr.com/8vq16c its look like this and nothing happens, no download confirm
#1758 [18:47] <CubeTheThird> Bethcz, don't worry about drivers. Intel has actually dropped support for your graphics chipset at windows 8
#1759 [18:47] <mcknaack> problem solved
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#1761 [18:47] <Bethcz> i feel let down by intel :/
#1762 [18:47] <Josh_> hi
#1763 [18:48] <Bethcz> hi
#1764 [18:48] <Josh_> hi
#1765 [18:48] <CubeTheThird> Bethcz, well, your chipset is about 5 years old now
#1766 [18:48] <mcknaack> i hope it will run, cause many updates doesn't worked well
#1767 [18:48] <Josh_> guys i got windows 10 but my launcher cant do it
#1768 [18:48] <Bethcz> holy crap i have only had this computor for some 3 years
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#1770 [18:48] <Bethcz> i bought it new to
#1771 [18:49] <Bethcz> odd
#1772 [18:50] <CubeTheThird> just because a computer is new (not used) doesn't mean the hardware in it is brand new too
#1773 [18:50] <Bethcz> understandable okay still funny how my gateway is 3 years old
#1774 [18:51] <Bethcz> MC is installing runtime
#1775 [18:51] <mcknaack> @CubeTheThird how i said it... dont work http://prntscr.com/8vq2mb
#1776 [18:51] <mcknaack> its in german
#1777 [18:51] <CubeTheThird> mcknaack, what does it say?
#1778 [18:52] <Bethcz> cube can i close my crash report and dxdaig?
#1779 [18:52] <CubeTheThird> Bethcz, ya you can close that stuff
#1780 [18:52] <Bethcz> dxdiag*
#1781 [18:52] <Bethcz> what about directx?
#1782 [18:52] <CubeTheThird> that too
#1783 [18:53] <mcknaack> the NVIDIA installer could not be continued. The driver can't find compatible grafic hardware.
#1784 [18:53] <CubeTheThird> hmm
#1785 [18:53] <Bethcz> one question. is this minecraft im downloading modable just like before?
#1786 [18:53] <CubeTheThird> Bethcz, the only difference with what you're downloading is the launcher
#1787 [18:53] <Bethcz> THANK YOU SOOOOOOOOOOOOOO MUCH
#1788 [18:54] <CubeTheThird> Bethcz, and, really even then it's basically the same. That one just uses a bundled version of java instead of your system java
#1789 [18:54] <Bethcz> you fixed my minecraft i have been 2 or 3 weeks without being to play minecraft and its getting under my skin!
#1790 [18:54] <CubeTheThird> mcknaack, hmm you might have to get drivers from the alienware website
#1791 [18:54] <CubeTheThird> Bethcz, glad it works!
#1792 [18:55] <Bethcz> thank you again
#1793 [18:55] <Bethcz> and will techniclauncher work now to?
#1794 [18:55] <mcknaack> can u search a usable link for me im cooking ^^
#1795 [18:55] <mcknaack> if original launcher works, they will to cause they are using the same data.
#1796 [18:55] <CubeTheThird> Bethcz, dono. The only solution we've found for your specific graphics chipset is using an older version of java (older than 8 60)
#1797 [18:56] <CubeTheThird> mcknaack, I would need your computer model number
#1798 [18:56] <mcknaack> m17x
#1799 [18:56] <Bethcz> okay ill try techniclauncher
#1800 [18:57] <mcknaack> m17x m3
#1801 [18:58] <CubeTheThird> mcknaack, hmm seems the only operating system they support for your computer is windows 7
#1802 [18:58] <mcknaack> ohhh lord i hate win7
#1803 [18:58] <mcknaack> no other way i can do anything ? :/
#1804 [18:59] <CubeTheThird> mcknaack, we can try manually installing the drivers, though I dono if that will work. Can you open your device manager?
#1805 [18:59] <Bethcz> have a nice day cube, and gl mcknaack!
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#1807 [19:01] * mike_ [mike_@notlogged] has joined #minecrafthelp
#1808 [19:01] <mike_> hey guys im having a crash issue anyone wanna take a look?
#1809 [19:01] <CubeTheThird> mike_, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1810 [19:02] <mike_> done now whaty
#1811 [19:02] <mcknaack> opened
#1812 [19:03] <CubeTheThird> mike_, give the link to your paste here
#1813 [19:03] <CubeTheThird> mcknaack, find the display adapter
#1814 [19:03] <mike_> http://paste.ubuntu.com/12975752/
#1815 [19:03] <CubeTheThird> ??> mike_ mods
#1816 [19:03] <Absol> mike_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1817 [19:03] <Absol> mike_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1818 [19:03] <Absol> mike_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1820 [19:05] <mcknaack> done done, btw http://prntscr.com/8vq744 //// 4 not installed things , 1 Coprozessor , 1 unknown adapter and 2 basic things
#1821 [19:06] <CubeTheThird> mcknaack, those things are under display adapter?
#1822 [19:09] <mcknaack> when i go on "update driver..." then he sais me that the driver i the newest
#1823 [19:09] <mcknaack> nono they are under unknown devices
#1824 [19:09] <CubeTheThird> mcknaack, be sure to browse your computer, and choose the folder where you downloaded the nvidia drivers
#1825 [19:11] <mcknaack> yeah yeah
#1826 [19:11] <CubeTheThird> mcknaack, then sorry, I don't have any other recommendations, besides downgrading to windows 7, or using linux
#1827 [19:12] <mcknaack> hmm , kk , thanks mate
#1828 [19:16] <mcknaack> imma trying 2 other ways and when they dont work well, them imma out. :D
#1829 [19:18] * xXAnimeZoneXx [xXAnimeZoneXx@notlogged] has joined #minecrafthelp
#1830 [19:18] <xXAnimeZoneXx> Still not and solved the mistake and the forms that me disen do not cover me me sige giving the problem
#1831 [19:19] <CubeTheThird> xXAnimeZoneXx, what mistake?
#1832 [19:19] <xXAnimeZoneXx> It of java.lang.pointerexeption: group
#1833 [19:19] <CubeTheThird> xXAnimeZoneXx, what anti-virus and firewall software do you have?
#1834 [19:20] <xXAnimeZoneXx> firewall de windows y avast
#1835 [19:21] <CubeTheThird> xXAnimeZoneXx, uninstall avast, reboot your computer, and reinstall avast
#1836 [19:22] <xXAnimeZoneXx> ok I hope that it is solved
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#1850 [19:45] <YOUWILLNEVERKNOW> my minecraft crashes when its on mojang screen anyone know how to fix?
#1851 [19:47] <CubeTheThird> YOUWILLNEVERKNOW, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#1854 [19:49] <YOUWILLNEVERKNOW> http://paste.ubuntu.com/12976107/
#1855 [19:50] <CubeTheThird> YOUWILLNEVERKNOW, does it happen without mods?
#1856 [19:50] <YOUWILLNEVERKNOW> ye
#1857 [19:51] <CubeTheThird> YOUWILLNEVERKNOW, can you show me a paste of the crash report without mods?
#1858 [19:51] <YOUWILLNEVERKNOW> k
#1859 [19:52] <YOUWILLNEVERKNOW> http://paste.ubuntu.com/12976153/
#1860 [19:53] <CubeTheThird> ah ok
#1861 [19:54] <CubeTheThird> YOUWILLNEVERKNOW, you should install 64 bit java
#1862 [19:54] <CubeTheThird> ??> YOUWILLNEVERKNOW java/1.8
#1863 [19:54] <Absol> YOUWILLNEVERKNOW: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#1864 [19:54] <YOUWILLNEVERKNOW> k
#1865 [19:55] <YOUWILLNEVERKNOW> i already downloaded it it still doesnt work
#1866 [19:57] <CubeTheThird> YOUWILLNEVERKNOW, you'll have to close and re-open the game and launcher first
#1867 [19:58] <YOUWILLNEVERKNOW> k
#1868 [19:59] <YOUWILLNEVERKNOW> still crashed
#1869 [19:59] <CubeTheThird> YOUWILLNEVERKNOW, hmm ok. Let's allocate more memory to the game. In the launcher, click Edit Profile
#1870 [20:00] <YOUWILLNEVERKNOW> k
#1871 [20:00] <YOUWILLNEVERKNOW> now what
#1872 [20:00] * Ishaq [Ishaq@notlogged] has quit. (Quit: Unexpected Leave!)
#1873 [20:01] <YOUWILLNEVERKNOW> now what do i do
#1874 [20:01] <CubeTheThird> YOUWILLNEVERKNOW, check the box for JVM arguments
#1875 [20:02] * Ninja_Senpai [Ninja_Senpai@notlogged] has joined #minecrafthelp
#1876 [20:02] <Ninja_Senpai> hey i wonder if someone can help me.
#1877 [20:02] <CubeTheThird> YOUWILLNEVERKNOW, one of the arguments should be -Xmx1G or -Xmx512M
#1878 [20:02] <CubeTheThird> Ninja_Senpai, what's the problem?
#1879 [20:02] <Ninja_Senpai> i recently forgot my minecraft password.
#1880 [20:02] <Ninja_Senpai> so i changed it
#1881 [20:02] <Ninja_Senpai> it changed
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#1883 [20:02] <Ninja_Senpai> but wont accept it via the launcher
#1884 [20:02] * GrygrFlzr [GrygrFlzr@notlogged] has joined #minecrafthelp
#1885 [20:02] <Ninja_Senpai> so i tried again like 4 times
#1886 [20:02] <Ninja_Senpai> no luck
#1887 [20:02] <YOUWILLNEVERKNOW> yep its -Xmx1g
#1888 [20:02] <Ninja_Senpai> changed email to.
#1889 [20:03] <Ninja_Senpai> still nothing.
#1890 [20:03] <webrosc> ??> Ninja_Senpai login/throttle
#1891 [20:03] <CubeTheThird> YOUWILLNEVERKNOW, ok. Change it to -Xmx2G to allocate 2 GB of ram
#1892 [20:03] <Absol> Ninja_Senpai: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1893 [20:03] <Absol> Ninja_Senpai: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1894 [20:03] <CubeTheThird> YOUWILLNEVERKNOW, after that save the profile, and try the game again
#1895 [20:03] <YOUWILLNEVERKNOW> k
#1896 [20:03] <Ninja_Senpai> ohhh
#1897 [20:04] <YOUWILLNEVERKNOW> instant crash
#1898 [20:04] <Ninja_Senpai> this is what it says
#1899 [20:04] <Ninja_Senpai> https://gyazo.com/fe474997318837b49d8337e89b13f130
#1900 [20:04] <CubeTheThird> YOUWILLNEVERKNOW, really? Link to new crash report?
#1901 [20:05] <YOUWILLNEVERKNOW> theres wasnt it was blank
#1902 [20:05] <webrosc> YOUWILLNEVERKNOW, can you remove the resource packs and try again
#1903 [20:05] <YOUWILLNEVERKNOW> i deleted them but it still says there there
#1904 [20:06] <YOUWILLNEVERKNOW> the jvm argument is this -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
#1905 [20:06] * bleh [bleh@notlogged] has joined #minecrafthelp
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#1907 [20:06] <YOUWILLNEVERKNOW> so....
#1908 [20:07] * bleh [bleh@notlogged] has joined #minecrafthelp
#1909 [20:07] <bleh> So my thing told me to ask for help about my Directx Diag thing
#1910 [20:08] <bleh> and im hoping someone will know whats up
#1911 [20:08] <webrosc> bleh, do you have a dxdiag log link for us?
#1912 [20:08] <bleh> yes
#1913 [20:08] <bleh> http://paste.ubuntu.com/12976273/
#1914 [20:09] <Ninja_Senpai> so guys?
#1915 [20:09] <Ninja_Senpai> its not a throttle thing..
#1916 [20:09] <YOUWILLNEVERKNOW> his crash report is huge
#1917 [20:09] <Lord_Ralex> Ninja_Senpai, it is
#1918 [20:09] <Ninja_Senpai> how so ?
#1919 [20:10] <Lord_Ralex> Ninja_Senpai, the throttle will not tell you that you are being throttled
#1920 [20:10] <webrosc> bleh, Your GPU isn't fully windows 10 supported by intel, you will need to revert your windows install back to what it was before windows 10
#1921 [20:10] <bleh> nvm
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#1923 [20:10] <Lord_Ralex> Ninja_Senpai, it will deny any credentials you send it, even if they were valid.
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#1925 [20:14] * ArmoredUnicorn21 [ArmoredUnicorn21@notlogged] has joined #minecrafthelp
#1926 [20:15] <ArmoredUnicorn21> I have a javalangNullPointerexception error
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#1931 [20:23] <Hpoole> I am now going on 24 hours since i purchased mine craft and i still have the cow saying payment processing
#1932 [20:24] * Transitfan75666 [Transitfan75666@notlogged] has joined #minecrafthelp
#1933 [20:24] <webrosc> Hpoole, login to https://account.mojang.com/me does it show minecraft listed under My Games?
#1934 [20:24] <Transitfan75666> hello
#1935 [20:25] * BalbuPvP [BalbuPvP@notlogged] has joined #minecrafthelp
#1936 [20:25] <Transitfan75666> im having an issue with minecraft when i launch it there is an error stating that minecraft encountered an error rendering certain aspects of the game and that it may be due to my drivers.
#1937 [20:26] <webrosc> Transitfan75666, do you have a dxdiag log link?
#1938 [20:26] <Transitfan75666> however, my drivers all appear to be up to date
#1939 [20:26] <Transitfan75666> yes i do
#1940 [20:26] <Transitfan75666> http://paste.ubuntu.com/12976533/
#1941 [20:27] <webrosc> Transitfan75666, your drivers are far from upto date, your GPU is not windows 10 supported, return to windows 7 or earlier
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#1943 [20:27] <Transitfan75666> ok. thanks
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#1945 [20:27] <BalbuPvP> I have a proble not let me migrate my account
#1946 [20:27] <webrosc> BalbuPvP, any why can't you?
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#1950 [20:29] <BalbuPvP> because it leaves me migrate my account
#1951 [20:29] <webrosc> BalbuPvP, what is your minecraft username?
#1952 [20:29] * hpoole [hpoole@notlogged] has quit. (Client Quit)
#1953 [20:29] <BalbuPvP> JDUPONT8
#1954 [20:29] * raylex [raylex@notlogged] has joined #minecrafthelp
#1955 [20:30] <BalbuPvP> user : JDUPONT8
#1956 [20:30] <webrosc> BalbuPvP, from what i see that account is already migrated
#1957 [20:30] * AnnyEllen [AnnyEllen@notlogged] has joined #minecrafthelp
#1958 [20:31] * surfbomb [surfbomb@notlogged] has joined #minecrafthelp
#1959 [20:31] <surfbomb> po
#1960 [20:31] <raylex> i purchased minecraft last night using my paypal debit card. came home tonight from work and it was still processing order. I accidentally refreshed my computer screen and the cow went away. I haven't received an email and it hasn't come out of my account yet. Should i chalk this up to it didn't work and I need to try again? i dont want to pay for this game twice.
#1961 [20:31] <BalbuPvP> not migrate . I buy it password
#1962 [20:31] <webrosc> raylex, login to https://account.mojang.com/me does it show minecraft listed under My Games?
#1963 [20:32] <webrosc> BalbuPvP, where did you buy it?
#1964 [20:32] <raylex> through the mojang "buy" option after I created an account and verified email
#1965 [20:33] <webrosc> raylex, only statements/questions with your name are directed at you
#1966 [20:33] <BalbuPvP> free market. you can send me an email ?
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#1968 [20:34] <webrosc> BalbuPvP, You need to buy the game from minecraft.net/store anywhere else is a scam
#1969 [20:34] <raylex> it showed three games listed but it only gives me the option to buy them
#1970 [20:35] <webrosc> raylex, so it doesn't show minecraft, and a Profile Name that you chose?
#1971 [20:35] <BalbuPvP> I can email you this is the user JDUPONT8
#1972 [20:35] <AnnyEllen> Tento abrir o jogo que acabei de adquerir mas dá erro... seguindo as instruções, não entendi onde eu devo colar a url "http://paste.ubuntu.com/*******" para obter ajuda necessáreia?
#1973 [20:36] <webrosc> ??> AnnyEllen lang/pt
#1974 [20:36] <Absol> AnnyEllen: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1975 [20:36] <raylex> nope nothing
#1976 [20:36] <webrosc> AnnyEllen, post the link here
#1977 [20:36] <raylex> is it safe to assume it just didn't go through?
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#1979 [20:36] <AnnyEllen> http://paste.ubuntu.com/12976504/
#1980 [20:37] <webrosc> raylex, it maybe your bank is holding the transaction, contact them and tell them to allow the international payment to Mojang AB in Sweden
#1981 [20:37] <BalbuPvP> I can email you this is the user JDUPONT8
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#1983 [20:37] <webrosc> BalbuPvP, you did not buy that account, you need to buy one correctly
#1984 [20:37] <webrosc> AnnyEllen, one moment
#1985 [20:38] <raylex> im using a paypal card. which goes through paypal and then they link to my checking account to take the money out. It shouldn't be a problem with purchasing from a foreign country. I have made purchases before through paypal.
#1986 [20:38] <webrosc> raylex, still check with your account, the bank could still be blocking it
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#1988 [20:38] <BalbuPvP> okay thanks for the help :(
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#1990 [20:39] <webrosc> AnnyEllen, download and install http://www.nvidia.com/Download/driverResults.aspx/82701/en-us
#1991 [20:39] <AnnyEllen> ok
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#1999 [21:04] <Gisela> I want to upload a new skin. It is asking security questions that I never set up, and I don't know how to reset the security questions.
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#2001 [21:09] <GreyVulpine> Gisela - Please see: https://help.mojang.com/customer/portal/articles/797301
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#2005 [21:14] <Gisela> I cannot remember what email account I ussed when I migrated to mojang....
#2006 [21:14] <cvo> preciso de ajuda com o pixel format not accelerated - hopper
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#2008 [21:18] <cvo> alguem pode me ajudar com essa problema??
#2009 [21:18] <webrosc> cvo post your dxdiag log link
#2010 [21:19] * Gisela [Gisela@notlogged] has joined #minecrafthelp
#2011 [21:20] <Gisela> I tried to reset my security questions but it says that an emal was sent to me with instructions and email never arrives. I tried several times since yesterday with no success.
#2012 [21:22] <CubeTheThird> Gisela, you will have to contact Mojang about this
#2013 [21:22] <CubeTheThird> ??> Gisela mojang/email
#2014 [21:22] <Absol> Gisela: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2015 [21:22] <Absol> Gisela: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#2017 [21:24] <Technomancer999> hi I have a problem with installing the .exe version, or setting up the .exe for the server. I am using Windows 7 home premium, my graphics card is nVidia GTX 970 4gb, think I updated the drivers very recent but ive always had problems with the exe version. Anyone familiar?
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#2020 [21:25] <cvo> não estou conseguindo achar você pode me ajudar como achar
#2021 [21:25] <cvo> ??
#2022 [21:26] * Clomane [Clomane@notlogged] has joined #minecrafthelp
#2023 [21:27] <CubeTheThird> Technomancer999, what's the problem exactly? And why are you saying the exe version specifically?
#2024 [21:27] <Clomane> Hi! Having account login issues all of a sudden today. Can't log into Minecraft (Mac OS) or the Mojang website. I've tried resetting password about 10 times, I get the reset password email just fine, but the password I set it to doesn't work! Any ideas?
#2025 [21:27] <CubeTheThird> ??> Clomane login/throttle
#2026 [21:27] <Absol> Clomane: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2027 [21:27] <Absol> Clomane: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2028 [21:28] <Clomane> Oh! Ok thank you! Wish there was some indication that it locked out the account. Just got the same error each time.
#2029 [21:29] <Clomane> Have a good evening everyone!!
#2030 [21:29] <Technomancer999> @Clomane because I was using the .jar version for a few months since I installed on this PC.... the server setup is .exe, so when I double-click and try to open the program, and I run as admin and verified the drivers, it didnt change the fact that it looks like a blank dialogue flashes opens for like 1-2 redstone tick and then closes again, and nothing happens
#2031 [21:29] * cvo_ [cvo_@notlogged] has joined #minecrafthelp
#2032 [21:29] <CubeTheThird> Technomancer999, did you agree to the EULA?
#2033 [21:30] <Technomancer999> you misunderstand, the window doesnt open or stay open it just flashes a dialogue square and closes super quick, the program doesnt give me the chance
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#2036 [21:30] <CubeTheThird> Technomancer999, ...ya that's normal. It will then generate a few files, including a eula.txt file
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#2038 [21:31] <Technomancer999> oh
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#2040 [21:31] <Technomancer999> I thought the window was supposed to stay open for the EULA according to a video tutorial for 1.8.8
#2041 [21:31] <CubeTheThird> nope
#2042 [21:31] <Technomancer999> Ahhh
#2043 [21:31] <Technomancer999> I see
#2044 [21:31] <Technomancer999> I had to go into the text
#2045 [21:31] <Technomancer999> and MANUALLY change false to true
#2046 [21:32] <Technomancer999> a-ha, what lazy coding, but its done
#2047 [21:32] <Technomancer999> seems to be working now cheers
#2048 [21:33] <CubeTheThird> ah good!
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#2051 [21:35] <Kievawolf> Greetings, I am in need of help concerning Windows 10 and the Pixel Format Not Accelerated error. I went to update my AMD but it says it is currently up-to-date. So I went ahead and went through the steps and I have my Ubuntu Pastebin link here: http://paste.ubuntu.com/12976956/ Any help would be appreciated, thank you.
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#2053 [21:36] <CubeTheThird> Kievawolf, one moment
#2054 [21:36] <Kievawolf> Take your time, thank you.
#2055 [21:37] <Kievawolf> If you would like the exact error code from minecraft's error bin I can give that to you as well if needed.
#2056 [21:37] * Luquinhas [Luquinhas@notlogged] has joined #minecrafthelp
#2057 [21:38] <CubeTheThird> Kievawolf, try download and install catalyst software: http://support.amd.com/en-us/download/mobile?os=Windows+10+-+64
#2058 [21:39] <Luquinhas> Quando eu entro em um server do minecraft da o seguinte erro "Internal Exception: java.lang,NullPointerException". Sabem me ajudar?
#2059 [21:39] <Kievawolf> Alright, I will do that now. Should I download the Suite one or the beta? I would think Suite but I wanted to ask just incase.
#2060 [21:40] <CubeTheThird> the suite
#2061 [21:41] <Kievawolf> Alright, will do. Thank you once again, I'll hop back in if I have anymore problems, otherwise, have a lovely day and thank you for the help.
#2062 [21:41] <CubeTheThird> no problem :3
#2063 [21:41] * Kirito is now known as Bell
#2064 [21:43] <Luquinhas> Alguem pode me ajudar???Por favor
#2065 [21:45] <CubeTheThird> Luquinhas, we only speak English here
#2066 [21:45] * Kievawolf [Kievawolf@notlogged] has quit. (Ping timeout: 204 seconds)
#2067 [21:46] <Luquinhas> I also speak English
#2068 [21:47] <Luquinhas> Help me !!! Please
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#2073 [21:49] <Luquinhas_> Help me!!! Please
#2074 [21:50] <CubeTheThird> Luquinhas_, please explain what the problem is
#2075 [21:53] * alrwj [alrwj@notlogged] has joined #minecrafthelp
#2076 [21:53] <Luquinhas_> And that when I go into a minecraft server appears the error " java.lang , NullPointerException " . That's my problem!
#2077 [21:54] <Luquinhas_> And that when I go into a minecraft server appears the error " java.lang.NullPointerException " . That's my problem!
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#2079 [21:54] <CubeTheThird> Luquinhas_, what anti-virus and firewall software do you have?
#2080 [21:54] <Technomancer999> Hi @CubeTheThird I got the server window open however all I see are the memory use and avg tick display, is it a router issue?
#2081 [21:55] * alrwj [alrwj@notlogged] has joined #minecrafthelp
#2082 [21:55] <CubeTheThird> Technomancer999, there is a bug with the exe version, where the console output isn't displayed. The jar version does not have this issue
#2083 [21:56] <Luquinhas_> avast
#2084 [21:56] <CubeTheThird> Luquinhas_, avast free?
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#2087 [21:56] <Technomancer999> I am using Avast
#2088 [21:56] <Technomancer999> are u saying thats an issue?
#2089 [21:56] <CubeTheThird> Technomancer999, that was not for you
#2090 [21:57] <Technomancer999> ok
#2091 [21:57] <Luquinhas_> yes
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#2093 [21:57] <CubeTheThird> Luquinhas_, what server are you trying to connect to?
#2094 [21:59] <Luquinhas_> play.kastia.net
#2095 [21:59] <CubeTheThird> .mcping play.kastia.net
#2096 [21:59] <ExtremeBot> CubeTheThird: 167.114.64.221:25565 is up! There are currently 66 out of 5000 players, running BungeeCord 1.8 (47); with a latency of 0.52s and an MOTD of "13Kastia 00Network 15- 10www.Kastia.net 03BRAND NEW ▶ 11OP Prison15 + 11KitPVP".
#2097 [21:59] <CubeTheThird> Luquinhas_, does your error occur with other servers?
#2098 [22:00] <Luquinhas_> yes
#2099 [22:01] <Technomancer999> @Cubethethird I understand the .jar doesnt have this issue, however the server can only run on .exe, which I cant seem to get the hang of... I cant log into my router, is this necessary to set my server up?
#2100 [22:01] <CubeTheThird> Technomancer999, ... why can you only run the exe? they are almost identical
#2101 [22:02] <CubeTheThird> Technomancer999, if you want to properly port forward, you will need to login to your router yes
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#2103 [22:05] <Technomancer999> no I mean I can only run the jar, I cant run the exe
#2104 [22:05] <Technomancer999> is there a jar for the server?
#2105 [22:05] <CubeTheThird> yes
#2106 [22:05] <CubeTheThird> Technomancer999, at the bottom of minecraft.net/download
#2107 [22:07] <Luquinhas_> !!!
#2108 [22:08] <CubeTheThird> ??> Luquinhas_ av/adwcleaner
#2109 [22:08] <Absol> Luquinhas_: ADWCleaner is an utility to clean a PC which is infested with malware.
#2110 [22:08] <Absol> Luquinhas_: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#2111 [22:10] <Luquinhas_> okay
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#2115 [22:21] * Mackee [Mackee@notlogged] has joined #minecrafthelp
#2116 [22:22] <Wiggedtoaster95> purchased minecraft for windows 10 beta.
#2117 [22:22] * cvo [cvo@notlogged] has quit. (Ping timeout: 204 seconds)
#2118 [22:22] <Wiggedtoaster95> has reverted back to trial only and doesn't recognize the purchase.
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#2123 [22:53] <Zephre> Hey, I need somebody experienced with Modpacks to help me with my constant crashes
#2124 [22:54] <MooshroomJockey> Is anyone else being driven bonkers with these three Mojang security question when you just want to change your skin? I never set these up, so I don't know why I'm being asked them now.
#2125 [22:55] <Wiggedtoaster95> can someone help me with why my windows 10 beta version, which I purchased, is now back to a trial version?
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#2127 [23:03] * mrkirby153 is now known as kirby|gone
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#2133 [23:17] <DeadPyramid> My Minecraft launcher says that my graphics driver is not updated to run Minecraft on my desktop. What do I do?
#2134 [23:19] <DeadPyramid> My Minecraft launcher says that my graphics driver is not updated to run Minecraft on my desktop. What do I have to do to get this fixed? I am currently on Windows 10, by the way.
#2135 [23:21] <webrosc> DeadPyramid, do you have a dxdiag log link?
#2136 [23:22] <DeadPyramid> yes
#2137 [23:23] <DeadPyramid> http://paste.ubuntu.com/12977338/
#2138 [23:23] <DeadPyramid> Will that do?
#2139 [23:23] <webrosc> Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2140 [23:24] <DeadPyramid> Is there any other way to play minecraft unti then?
#2141 [23:24] <webrosc> nope they are your options
#2142 [23:26] <DeadPyramid> Do you happen to know how much an upgrade to my graphics hardware will be?
#2143 [23:27] <CubeTheThird> DeadPyramid, assuming you can fit a graphics card in it, they can cost anywhere from ~40 USD to a few thousand USD
#2144 [23:27] <webrosc> some money, you would need to work out what your system can take, ask at a computer company if you don't know how to upgrade a computer
#2145 [23:28] <DeadPyramid> Alright, I understand
#2146 [23:29] <DeadPyramid> Thanks for helping me out.
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#2149 [23:49] <Starfish> I am having an issue opening the minecraft launcher. It says that I do not have enough RAM and lead me to a troubleshooting link. I did all the options it said in order to add more RAM and update Java etc. But it still won't launch and won't allow me to report a bug either. Do you know how to fix this?
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#2152 [23:50] <Starfish> I am having an issue opening the minecraft launcher. It says that I do not have enough RAM and lead me to a troubleshooting link. I did all the options it said in order to add more RAM and update Java etc. But it still won't launch and won't allow me to report a bug either. Do you know how to fix this?
#2153 [23:50] <Andrio> Are you using a resource pack?
#2154 [23:51] <Starfish> Yes I recently downloaded the Shax texture pack and as it was setting it all up in minecraft it crashed.
#2155 [23:51] <Starfish> *Sphax
#2156 [23:52] <Starfish> I also uninstalled all the textures packs I had hoping to make some more space or something, but i did nothing.
#2157 [23:53] * silverjennodx [silverjennodx@notlogged] has joined #minecrafthelp
#2158 [23:53] <Starfish> *it did nothing.
#2159 [23:54] <silverjennodx> hello....I need help setting up my minecraft.
#2160 [23:54] <Andrio> ok
#2161 [23:54] <silverjennodx> I recetly got windows 10 and did the suggested updates for graphics driver and it didnt work.....
#2162 [23:54] <Andrio> ??> Starfish options/delete
#2163 [23:54] <Absol> Starfish: You may need to reset your Minecraft settings to default. To do so, open your .minecraft directory and delete the file called options.txt.
#2164 [23:54] <Andrio> ??> silverjennodx win/DXDiag
#2165 [23:54] <Absol> silverjennodx: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2166 [23:54] <silverjennodx> now im on option B.....which is why im here
#2167 [23:55] <silverjennodx> andrio: I did that
#2168 [23:55] <Starfish> Ok i will try that, thank you
#2169 [23:55] <Andrio> silverjennodx, may I see the link to your DXDiag report, then?
#2170 [23:55] <silverjennodx> which link?
#2171 [23:56] <Andrio> The one from step 5
#2172 [23:56] <Andrio> Should be http://paste.ubuntu.com/ followed by a number.
#2173 [23:57] <silverjennodx> haha
#2174 [23:57] <silverjennodx> ty
#2175 [23:57] <silverjennodx> http://paste.ubuntu.com/12977431/
#2176 [23:57] <Andrio> mm~
#2177 [23:57] <Andrio> silverjennodx, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#2178 [23:58] <silverjennodx> lol................oh man
#2179 [23:58] <silverjennodx> i just upgraded to Windows 10
#2180 [23:58] <Andrio> mm
#2181 [23:58] <silverjennodx> I originally had windows 7 on here :(
#2182 [23:58] <silverjennodx> lol....can i update my graphics card?
#2183 [23:58] <Andrio> Quite possibly, yeah.
#2184 [23:59] <silverjennodx> this is a OEM machine though.....or does that matter?
#2185 [23:59] <Andrio> Yeah, it'd void your warranty.
#2186 [23:59] <silverjennodx> lol good too know!