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#8 [00:16] <Krishen> Hello
#9 [00:16] <Krishen> Anyone in here?
#10 [00:16] <KatelynT> Yes
#11 [00:16] <Krishen> Okay.
#12 [00:16] <Krishen> So I just reset my password.
#13 [00:16] <Krishen> And it wont lemme logi
#14 [00:16] <Krishen> login
#15 [00:16] <Krishen> I checked my email
#16 [00:17] <Krishen> case sensitive.
#17 [00:17] <KatelynT> I have some questions, would you be able to help me?
#18 [00:17] <Krishen> I dont know maybe?
#19 [00:17] <KatelynT> I cant open minecraft.
#20 [00:17] <KatelynT> I'll explain what comes up. give me a min to type
#21 [00:18] <Krishen> Ok.
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#23 [00:19] <KatelynT> When the launcher comes up theres a play button, and when you press it comes up with a crash report or something and it comes up with a window saying ''fix the problem'' so i clicked on that
#24 [00:20] <KatelynT> then i followed the steps and i still cant play minecraft!!!!
#25 [00:20] <KatelynT> anyone here?
#26 [00:20] * Olchneck [Olchneck@notlogged] has joined #minecrafthelp
#27 [00:20] <KatelynT> Hello
#28 [00:21] <KatelynT> Anyone here? I need some help.
#29 [00:21] <Olchneck> Ich brauche Hilfe den mein Minecraft läst sich nciht mehr öffnen
#30 [00:21] <KatelynT> Can you speak english?
#31 [00:21] <Olchneck> no
#32 [00:21] <Olchneck> habe übersetzer xD
#33 [00:22] <KatelynT> umm
#34 [00:22] <Olchneck> Ich brauche Hilfe den mein Minecraft läst sich nciht mehr öffnen
#35 [00:22] <KatelynT> Australia?
#36 [00:22] <Olchneck> Ich brauche hilfe
#37 [00:22] <KatelynT> What language do you speak/
#38 [00:22] <Olchneck> Germany
#39 [00:22] <KatelynT> Ok i'll get up Google translate
#40 [00:23] <KatelynT> Hallo
#41 [00:23] <Olchneck> =)
#42 [00:24] <Olchneck> Ich kann minecraft nicht öffnen, ich habe nur Forge drauf und mo creatures
#43 [00:24] <Andrio> ??> KatelynT launcher/crash-log
#44 [00:24] <Absol> KatelynT: We need to see your crash log, which appears after a crash.
#45 [00:24] <Absol> KatelynT: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#46 [00:24] <KatelynT> Kann ich bitte etwas hilfe?
#47 [00:24] <Olchneck> wirklich den ganzen Text ?
#48 [00:27] <KatelynT> ich kann es nicht offnen minecraft bitte helfen sie mir
#49 [00:27] <Olchneck> Ich kann minecraft auch nicht öffnen
#50 [00:28] <KatelynT> ja ich helfen zu brauchen
#51 [00:29] <KatelynT> bist du nocha da?
#52 [00:30] <KatelynT> bist du noch da?
#53 [00:30] <KatelynT> hallo?
#54 [00:31] <KatelynT> hallo? Olchneck?
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#56 [00:33] <KatelynT> Hello
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#59 [00:38] <Olchneck> ja
#60 [00:38] <Olchneck> sorry
#61 [00:39] <Olchneck> Brauch immernoch hilfe
#62 [00:40] <Olchneck> Minecraft lässt sich nciht mit Forge öffnen
#63 [00:40] <Olchneck> Minecraft lässt sich nciht mit Forge öffnen HILFE!
#64 [00:41] <Olchneck> Brauche Hilfe
#65 [00:41] <Olchneck> muss weg bb
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#68 [01:14] <Mabella> I need help changing my email and password
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#72 [02:03] <devros> im having trouble with a crash when loading a game, its something to do with having mcafee or avast installed but i dont have either, can anyone help me?
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#75 [02:05] <Andrio> Do you have any AVG, Avira, Norton, K9, Kaspersky or ESET products?
#76 [02:09] <devros> no but i have malwarebytes
#77 [02:10] <devros> opps yes i do have an avg free
#78 [02:11] <devros> I DONT NEED THE AVG SHOULD I GET RID?
#79 [02:11] <devros> sorry about caps
#80 [02:13] <Andrio> Mm
#81 [02:13] <Andrio> Yes, AVG has been known to break things.
#82 [02:14] <devros> ok in progress
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#84 [02:16] <devros> is typical, haven't played MC in couple months, just been admitted to hospital with heart infection, pain killers working so thought id rinse MC but cant :(
#85 [02:17] <Andrio> ._.
#86 [02:17] * mcalvo [mcalvo@notlogged] has joined #minecrafthelp
#87 [02:18] <mcalvo> anyone else having problems with logging into their PAID account?
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#89 [02:19] <Andrio> yes.
#90 [02:19] <devros> avg gone still getting crash
#91 [02:19] <Andrio> Hm
#92 [02:19] <devros> malwarebytes?
#93 [02:20] <Andrio> That one should be fine.
#94 [02:20] <devros> ok
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#96 [02:23] <devros> i even tried turning my windows firewall off but that didn't help
#97 [02:41] <devros> im guessing theres no more solutions?
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#107 [03:33] <Guest8980> When I press play on 1.8.8 the loading bar goes across but then shows the play button again
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#112 [03:38] <BentGrass> Hey, When i am joining one server it keeps on failing and saying "java.net.ConnectException: Connection timed out: no further information:" It is happening on all my computers. Is there a way to fix this?
#113 [03:38] <Guest24119> When I click Play on minecraft 1.8.8 the loading bar goes across but then it goes back to the play button.
#114 [03:38] <Guest24119> it's rally annoying
#115 [03:40] <Guest24119> I've had ur problem bentgrass what you could do is turn firewall off. Apparently that works but it's extremely dangerous for urban pc as it would not be protected against viruses/hackers so I wouldn't recommend it
#116 [03:41] <Guest24119> ur*
#117 [03:42] <Guest24119> When I click Play on minecraft 1.8.8 the loading bar goes across but then it goes back to the play button.
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#145 [05:14] <aaronzillaa> i need help with making a server
#146 [05:15] * devros [devros@notlogged] has joined #minecrafthelp
#147 [05:15] <aaronzillaa> help
#148 [05:15] <devros> anyone figured out how to fix crash relating to antivirus programs yet?
#149 [05:15] <aaronzillaa> i yes
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#156 [05:26] <devros> well im getting that crash but i have no anti virus mentioned in the fix advice
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#158 [05:28] <devros> tbh im using a hospital connection does that make sense of the problem, on the other hand ive tried playing completely disconnected from the Internet and it still crashes
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#162 [05:41] <devros> this is useless
#163 [05:47] * KoffiePeukje [KoffiePeukje@notlogged] has joined #minecrafthelp
#164 [05:47] <KoffiePeukje> someone here?
#165 [05:47] * nyccolas123 [nyccolas123@notlogged] has joined #minecrafthelp
#166 [05:47] <KoffiePeukje> i need some help :D
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#168 [05:48] <KoffiePeukje> I just Bought minecraft with an "PAYSAFECARD" and i think im having a delay cause i cant login, it keeps loading.
#169 [05:48] <KoffiePeukje> Does someone here know how to fix it or how long it will take?
#170 [05:50] <Andrio> To the launcher?
#171 [05:50] <KoffiePeukje> yeah login with the launcher
#172 [05:50] <KoffiePeukje> if u start minecraft for the first time
#173 [05:51] * renedekiller [renedekiller@notlogged] has joined #minecrafthelp
#174 [05:51] <KoffiePeukje> hoi renee
#175 [05:52] <renedekiller> yyo
#176 [05:53] <renedekiller> rreageeeeer
#177 [05:53] <Andrio> ??> KoffiePeukje launcher/log
#178 [05:53] <Absol> KoffiePeukje: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#179 [05:53] <Absol> KoffiePeukje: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#180 [05:54] <renedekiller> is er iemad ducht
#181 [05:54] * edward8453 [edward8453@notlogged] has joined #minecrafthelp
#182 [05:54] <edward8453> Hi why can't Iog into my account or reset my password on minecraft?
#183 [05:54] <KoffiePeukje> in my %appdata% there is 1 mincraft folder with : versions and nothing in it
#184 [05:54] <Andrio> ok...
#185 [05:55] <Andrio> edward8453, what happens when you try to reset your password?
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#187 [05:55] <KoffiePeukje> oh man this is so messed up
#188 [05:55] <KoffiePeukje> Should i delete minecraft folder?
#189 [05:55] <Andrio> ??> KoffiePeukje launcher/log
#190 [05:56] <Absol> KoffiePeukje: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#191 [05:56] <Absol> KoffiePeukje: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#192 [05:56] <Andrio> Is there a launcher log?
#193 [05:56] <KoffiePeukje> no
#194 [05:56] <KoffiePeukje> there isnt
#195 [05:56] <KoffiePeukje> thats the point
#196 [05:56] <Andrio> hm
#197 [05:56] <KoffiePeukje> can i post gyazo links in here?
#198 [05:56] <Andrio> KoffiePeukje, what security software do you have on that computer?
#199 [05:56] <Andrio> Yes
#200 [05:57] <KoffiePeukje> Its loading the link
#201 [05:57] <KoffiePeukje> https://gyazo.com/2151ece92dbd51e168a00bf70a9c824e
#202 [05:58] <KoffiePeukje> see^
#203 [05:58] * _sadi_ [_sadi_@notlogged] has joined #minecrafthelp
#204 [05:58] <Andrio> Mhm
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#206 [05:59] <Andrio> KoffiePeukje, what security software do you have on that computer?
#207 [05:59] <KoffiePeukje> the normal for windows
#208 [05:59] <KoffiePeukje> what alrdy on the pc
#209 [05:59] <KoffiePeukje> "Windows Defender"
#210 [05:59] <KoffiePeukje> besides that nothign
#211 [06:00] <Andrio> Mhm
#212 [06:00] <Andrio> What actually happens when you open the launcher?
#213 [06:00] <KoffiePeukje> ill make another gyazo
#214 [06:02] <KoffiePeukje> just opens the login screen
#215 [06:02] <KoffiePeukje> https://gyazo.com/0e212fb7c7a08fc9eb51dcb87fbfd7b4
#216 [06:02] <Andrio> All right.
#217 [06:02] <Andrio> What happens when you try to log in?
#218 [06:02] <KoffiePeukje> it just loads
#219 [06:03] <KoffiePeukje> thats the issue
#220 [06:03] <KoffiePeukje> it loads 24/7
#221 [06:03] <KoffiePeukje> https://gyazo.com/ec2c9c0fccabd9bcd51cb4accaaac795
#222 [06:04] <KoffiePeukje> Man... This is anoying.
#223 [06:05] <Andrio> Can you access account.mojang.com...?
#224 [06:06] <KoffiePeukje> yes i can acces it
#225 [06:06] <KoffiePeukje> but its not secured yet
#226 [06:06] <KoffiePeukje> and now it is secured
#227 [06:06] * Costyks [Costyks@notlogged] has joined #minecrafthelp
#228 [06:07] <Costyks> java.lang.nullpointerexception group Help to fix!
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#231 [06:09] <Redsnowball> Hi, I'm having a problem with logging into minecraft, or even accessing the minecraft and Mojang website, just wondering if I'm the only one?
#232 [06:10] <KoffiePeukje> fcking hell this is nut
#233 [06:10] <KoffiePeukje> s
#234 [06:10] <Redsnowball> Huh?
#235 [06:10] <Andrio> ._.
#236 [06:11] <Andrio> KoffiePeukje, I don't think I can help with that; sorry. Hopefully someone else will be on soon who can
#237 [06:15] <Redsnowball> I'm having a problem with logging into minecraft, or even accessing the minecraft and Mojang website, just wondering if I'm the only one?
#238 [06:16] <Andrio> What problem?
#239 [06:17] * liana2000 [liana2000@notlogged] has joined #minecrafthelp
#240 [06:17] <Redsnowball> Well, I can't log into minecraft via the launcher, and I can't access the Minecraft website. Whenever I try to log in it says "Sorry but we couldn't connect to our servers." Yet my friends can connect
#241 [06:18] <BentGrass> Hey, When i am joining one server it keeps on failing and saying "java.net.ConnectException: Connection timed out: no further information:" It is happening on all my computers. I tried disabling my computers firewall but this didn't help. Is there a way to fix this?
#242 [06:19] <Andrio> BentGrass, maybe that server is down. Can you join mctest.ae97.net?
#243 [06:19] * liana2000 [liana2000@notlogged] has quit. (Client Quit)
#244 [06:19] <Andrio> Redsnowball, what security software is on that computer?
#245 [06:19] * Mato8523 [Mato8523@notlogged] has joined #minecrafthelp
#246 [06:20] <Redsnowball> Just the normal Windows one
#247 [06:21] <Andrio> :/
#248 [06:21] <Mato8523> Hello, I have trouble login in minecraft , not being able to login eh requested a password reset but I do not get the email , please I need help.
#249 [06:22] <Mato8523> I am Spanish forgive my bad English
#250 [06:22] <Mato8523> I will be slow because I'm translating answering
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#256 [06:26] <Mato8523> Hello, I have trouble login in minecraft , not being able to login eh requested a password reset but I do not get the email , please I need help.
#257 [06:29] <Mato8523> I need help please
#258 [06:41] <BentGrass> Andrio There are other people on the server. I can join that and other servers.
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#261 [06:47] <Mato8523> I have trouble login in minecraft , not being able to login eh requested a password reset but I do not get the email
#262 [06:48] <Mato8523> I do not get anything email is gmail and I logeo from Mojang
#263 [06:48] <monkeyface> i have tried to sign in on mojang and minecraft and it says unknown email or username or password and when i ask to change my pasword i get the email but after i have changed it it still says unknown plzzz help
#264 [06:48] <GreyVulpine> monkeyface - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#265 [06:49] <GreyVulpine> Mato8523 - Wait a few hours, then try resetting your password again.
#266 [06:50] <Mato8523> OK thank you very much
#267 [06:50] <monkeyface> but after i had 3 attempts i tried 50 more times what dose that mean
#268 [06:51] <GreyVulpine> monkeyface - That means, your account is locked out. Wait 3 hours without trying to log in at all. After waiting 3 hours, then try resetting your password and logging in again.
#269 [06:52] <monkeyface> yes i know but after them 3 attempts i tried again so dose that me i have to wait more then 3 hours
#270 [06:52] <GreyVulpine> monkeyface - No.
#271 [06:53] <monkeyface> ok thank you
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#282 [07:02] <zoey69> hey, i was told that my intel hard drive computer needed its graphic drivers updated in order to run minecraft so i followed all the instructions in order to do so when a scan was complete it said no update drivers could be found, how do i fix this to run minecraft
#283 [07:02] <Chromaryu> ??> zoey69 win/dxdiag
#284 [07:02] <Absol> zoey69: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#285 [07:02] <zoey69> i have already done that
#286 [07:02] <Chromaryu> Then Give us link please?
#287 [07:02] * fnoskar [fnoskar@notlogged] has quit. (Client Quit)
#288 [07:02] <zoey69> to what??
#289 [07:03] * Wailq8 [Wailq8@notlogged] has quit. (Client Quit)
#290 [07:03] <Chromaryu> Do Step 5 in Instruction
#291 [07:04] <zoey69> http://paste.ubuntu.com/12988876/
#292 [07:04] <Chromaryu> zoey69, Unfortually, your graphic board does not support Windows 10
#293 [07:05] <zoey69> how do i fix this??
#294 [07:05] <Chromaryu> You have to Downgrade to previous version of windows, or Upgrade your graphic board
#295 [07:05] <zoey69> how do i upgrade my graphic board?
#296 [07:05] <Chromaryu> Are you using Desktop or Laptop?
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#298 [07:05] <zoey69> laptop
#299 [07:06] <Chromaryu> Then You need to downgrade to previous version
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#301 [07:06] <Chromaryu> if want to play Minecraft
#302 [07:06] <zoey69> ok thanks for your help :))
#303 [07:07] <Chromaryu> np
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#312 [07:16] <MarioC> Hi there! Trying to figure out if i should build a PC for my neice to play minecraft and do her homework, or i f a one of these micro PC thingys will be able to run the game.
#313 [07:16] <MarioC> Im looking at a Zotac Desktop PC ZBOX ZBOX-CI321NANO-U-W2A.
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#315 [07:16] <MarioC> The pc build would run it for sure but my mom wants her to have a reallly tiny pc
#316 [07:17] <MarioC> Anyone have any thoughts or is running minecraft on a minipc?
#317 [07:18] <GreyVulpine> MarioC - I'd recommend against it
#318 [07:18] <Chromaryu> MarioC, Well. I don't think MicroPC runs minecraft
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#321 [07:20] <MarioC> Am i allowed to post links? Id like to show you guys my build for her and lemme know if its insufficient.
#322 [07:20] <GreyVulpine> Go ahead
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#325 [07:23] <MarioC> https://drive.google.com/file/d/0ByX39Ezrk9vMZmYwakljcTV1NDQ/view?usp=sharing
#326 [07:24] <MarioC> Thats strange...it cut off the processor
#327 [07:24] <GreyVulpine> Integrated video?
#328 [07:25] <MarioC> AMD Athlon X4 860K Quad-Core 3.7 GHz
#329 [07:25] <MarioC> yea
#330 [07:25] <GreyVulpine> What chipset?
#331 [07:25] <MarioC> GIGABYTE GA-F2A78M-HD2 (rev. 3.0) FM2+ AMD A78
#332 [07:25] <GreyVulpine> Yeah, I see the motherboard.
#333 [07:26] <MarioC> A78 is chipset?
#334 [07:26] <Chromaryu> yes
#335 [07:26] <MarioC> its not amazing but if itll run minecraft at 60fps ill be happy and she will be ecstatic
#336 [07:27] <Chromaryu> Let me grab Magazine about it
#337 [07:27] <MarioC> hell 30fps is probably decent enough
#338 [07:27] <MarioC> its ok based on the minum requirements, minus the integrated graphics thing
#339 [07:27] <MarioC> but recommended def wants a graphics card
#340 [07:28] <Chromaryu> yes
#341 [07:28] <MarioC> i could get her one for xmas later, just wanna see if this will at least load and run it.
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#343 [07:31] <GreyVulpine> All I can see is "Integrated video", there's no listing on a specific video chipset.
#344 [07:31] <MarioC> i just hope my mom wont complain about the size of the case. Its already a small case but she wanted me to get one of the mini pc things from the library and im like, that wont even run MS word...dunno how shes gonna do anything with it
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#346 [07:33] <MarioC> yea, dunno either. something else i read said the graphics are run by the CPU. Im used to intel stuff. just running AMD cuz i know shes not playing anything other then minecraft and doing her homework
#347 [07:35] <GreyVulpine> Integrated video and minecraft tend to not get along too well.
#348 [07:36] <MarioC> strange. didnt think minecraft was too resource intensive...
#349 [07:36] <GreyVulpine> It actually quite is.
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#351 [07:37] <Chromaryu> yes. it uses lot of Vmem
#352 [07:37] <Chromaryu> and ram as well
#353 [07:38] <MarioC> recommended graphics card is from 2009, its a dinosaur of a card
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#355 [07:38] <MarioC> is recommended able to run at 30~60 fps?
#356 [07:38] <MarioC> is recommended able to run at 30~60 fps?
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#360 [07:39] <GreyVulpine> Don't even know what integrated video it's running. Some can't even run minecraft. Some can barely run minecraft on single digits.
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#362 [07:39] <MarioC> that sucks. well ill grab a card then
#363 [07:40] <MarioC> would intel based integrated be more likely to run minecraft?
#364 [07:40] <Brashflash> ?
#365 [07:41] <MarioC> not to get into the whole amd vs intel mess
#366 [07:41] <Brashflash> Gave up trying to download https://libraries.minecraft.net/io/netty/netty-all/4.0.23.Final/netty-all-4.0.23.Final.jar for job 'Version & Libraries'
#367 [07:41] <GreyVulpine> Integrated anything has quite a poor chance of running minecraft
#368 [07:41] <MarioC> kk, yea ill grab a card then
#369 [07:41] <MarioC> Thanks a ton!
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#371 [07:47] <JacobM14> my pc says that my ram is running out on my pc when i still hace it all in their and it wants me to close my mc. and i obly have 1g of ram in my mc
#372 [07:48] <GreyVulpine> JacobM14 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#373 [07:48] <Andrio> 1 GB really isn't enough to run Minecraft.
#374 [07:49] <Andrio> ??> Brashflash launcher/log
#375 [07:49] <Absol> Brashflash: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
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#377 [07:49] <Absol> Brashflash: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#380 [07:52] <Letterman> Does anyone know when the xbox 360 gets the new update
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#384 [07:54] <lleyton01> hi can anyone help please having problems playing minecraft
#385 [07:56] <lleyton01> game keeps disconnecting and a message comes on in the middle of games and sends me back to home screen
#386 [07:56] <Brashflash> Version und Libraries failed ?
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#388 [07:57] <lleyton01> what do i need to do to fix it please
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#394 [08:05] <MarioC> Heyo, looking at a card. Any chance this would suffice? http://www.newegg.com/Product/Product.aspx?Item=N82E16814125516 GIGABYTE Radeon R7 240 GV-R724OC-2GI REV2.0 2GB 128-Bit DDR3 PCI Express 3.0
#395 [08:05] <MarioC> pretty low benchmark, under 1k
#396 [08:05] <MarioC> but again im really not sure how much omph i need for minecraft xD
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#399 [08:11] <MarioC> Theres a couple youtube videos with watchdogs and other recent games running on high with this card
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#408 [08:23] <lleyton01> sorry to bother you guys minecraft keeps disconecting and returning to home screen but i also keeo getting a java warning can anyone advise me what to do
#409 [08:23] <sagecrane> i am trying to reset my account but it will net send the reset email to me
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#413 [08:28] <manpanda> hey can someone help?
#414 [08:29] <lleyton01> sorry to bother you guys minecraft keeps disconecting and returning to home screen but i also keeo getting a java warning can anyone advise me what to do
#415 [08:30] <manpanda> minecraft wont launch for me
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#417 [08:32] <jasmine_> i cant login everything is right it says its wrong tho
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#419 [08:33] <jasmine_> i cant login everything is right it says its wrong tho on both minecraft amd my mojang account
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#437 [09:01] <LeRnJ> I need a little help with my minecraft launcher, it won't load ever since I upgraded to windows 10
#438 [09:02] <Clock> what error message do you get
#439 [09:02] <LeRnJ> Do you need, um, my DxDiag report link?
#440 [09:02] <Clock> sure
#441 [09:02] <LeRnJ> http://paste.ubuntu.com/12989610/
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#444 [09:03] <Clock> LeRnJ, you did not copy the entire dxdiag, redo the instructions, make sure to copy ALL of the text
#445 [09:04] <LeRnJ> ??
#446 [09:04] <LeRnJ> Oh okay sorry
#447 [09:04] <LeRnJ> http://paste.ubuntu.com/12989648/
#448 [09:05] <LeRnJ> I hope this works
#449 [09:08] <LeRnJ> So what do I do?
#450 [09:09] <Clock> LeRnJ, I'm looking up drivers for you, but Asus' website is crap
#451 [09:09] <Chromaryu> ^
#452 [09:10] <Clock> LeRnJ, ok try installing this driver http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin10/VGA/VGA_nVidia_Win10_64_VER1018135384.zip
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#455 [09:10] <ccad> fghfh
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#458 [09:12] <LeRnJ> When I open it it means it's installed right?
#459 [09:12] <Clock> LeRnJ, you need to unzip it and run setup.exe
#460 [09:13] <LeRnJ> Sorry how do I run setup.exe? I just tried the windows+r but it says it can't find setup.exe
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#462 [09:13] <Clock> LeRnJ, no just double click it
#463 [09:14] <LeRnJ> I double clicked the file so now I'm seeing the containments, now what?
#464 [09:15] <Clock> LeRnJ, did you unzip the file you downloaded?
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#468 [09:17] <LeRnJ> It's extracting now so...
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#470 [09:17] <ITAMAR> \
#471 [09:17] <LeRnJ> Okay it's extracted...now what?
#472 [09:18] <Chromaryu> execute setup.exe
#473 [09:18] <LeRnJ> Sorry, and how do I do that?
#474 [09:18] <LeRnJ> I'm not the most tech-smart....
#475 [09:19] <Chromaryu> double click setup.exe
#476 [09:20] <LeRnJ> So basically I just double click on the extracted file?
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#483 [09:24] <austin_> hello?
#484 [09:25] <austin_> ok so i changed my name and i got banned off of a minecraft server can you change it back for me?
#485 [09:25] <Chromaryu> Ask server admin for it. austin_
#486 [09:25] <LeRnJ> um, sorry chroma
#487 [09:25] <LeRnJ> i've double clicked on the extracted file...now what
#488 [09:26] <austin_> who is the server admin?
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#490 [09:26] <Chromaryu> LeRnJ: then wizard popup, right?
#491 [09:27] <LeRnJ> yup, I see all the files
#492 [09:27] <Chromaryu> is there setup?
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#494 [09:28] <LeRnJ> oh, found it!
#495 [09:28] <austin_> how do i change my name when i changed it just like 5 mins ago i gotg banned from a server and i wanna change my name
#496 [09:28] <Chromaryu> Double click it
#497 [09:29] <LeRnJ> alright it's at the little nvidia menu
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#499 [09:29] <LeRnJ> oh, i think i got it, thanks guys!
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#513 [09:51] <Technomancer999> ey guys, I have an issue. im trying to host a server, I got into my router and added the port forwards (I have a verizon fios router if that helps) however the ports still say closed when I check http://www.yougetsignal.com/tools/open-ports/ help would be very appreciated in opening these, not sure if its a firewall thing or something unrelated.
#514 [09:52] <Chromaryu> Check Firewall
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#535 [10:16] <michelly> michelly
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#539 [10:23] <Mauro> HI
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#542 [10:26] <monkeyface> this morning someone in mojang said that i have to wait 3 hours cos i got my pasword wrong to many times can you skip them 3 hours
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#544 [10:27] <superrick> http://paste.ubuntu.com/12990272/
#545 [10:28] <mattym> superrick, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#546 [10:28] <webrosc> monkeyface, nope its not skippable
#547 [10:28] <monkeyface> pleas can you try i really need to or i will be don
#548 [10:28] <superrick> So if I play on my old computer that still has Windows 7 I do not have this problem?
#549 [10:29] <webrosc> monkeyface, its automatic, and we are not Mojang so couldn't do anything about it anyway
#550 [10:29] <monkeyface> how can i get in tooch with monjang
#551 [10:29] <mattym> superrick, Thats not what i said
#552 [10:29] <webrosc> monkeyface, just wait 3 hours, that is your ONLY option
#553 [10:30] <webrosc> its an automatic system
#554 [10:30] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#555 [10:30] <webrosc> that canb't be bypassed
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#558 [10:32] <superrick> Is there another way? My parents have updated to Windows 10. Can I downgrade to 7, purchase new graphics hardware and then upgrade to 10 again?
#559 [10:33] <mattym> superrick, If you purchase new graphics hardware there is no need to go through the downgrade process
#560 [10:34] <superrick> where can I do this mattym?
#561 [10:34] <superrick> at the Minecraft site?
#562 [10:35] <mattym> superrick, None of the options you were given have anything to do with the Minecraft site
#563 [10:35] <monkeyface> how do i get in toch with mojang
#564 [10:35] <superrick> what hardware should I buy in order to be able to play again?
#565 [10:35] <mattym> superrick, You can either downgrade Windows. Continue to use Windows 10, but purchase new hardware, or use another computer
#566 [10:36] <superrick> ok I will give this a try. Thank you!
#567 [10:36] <webrosc> monkeyface, they will not remove the lockout for you, and anyway waiting for them will take atleast a couple of days
#568 [10:36] <mattym> superrick, We dont do hardware suggestions as it is impossible for us to know what will work with the rest of your computer
#569 [10:36] <monkeyface> ok thx
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#572 [10:36] <webrosc> monkeyface, go outside, watch a movie, or something, you do not NEED to get on minecraft
#573 [10:37] <rafa> hey guys
#574 [10:38] <rafa> im having trouble with mojang account
#575 [10:38] <rafa> i create and accept in email , but dont get out of that page : http://imgur.com/bozvgHT
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#578 [10:41] <rafa> Pleaseee anyone , mojang account dont get out of that page: http://imgur.com/bozvgHT
#579 [10:42] <TripleG> Hello? My Xbox one minecraft edition won't let me log into my worlds. The sync completely cancels itself. How do I fix it? I call Microsoft did the hard shut down reset. Reset internet connection. Nothing. They said to contact you guys. Thoughts?
#580 [10:43] * RobSenpai [RobSenpai@notlogged] has joined #minecrafthelp
#581 [10:43] <mattym> TripleG, The main thought is the MS?Xbox support needs to stop sending people here. This is a technical support chat for PC version. Not much we can do to help with the Console editions
#582 [10:43] <RobSenpai> Someonea ?
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#584 [10:43] <RobSenpai> I need some help with a stolen account
#585 [10:44] <mattym> ??> RobSenpai account/hacked
#586 [10:44] <Absol> RobSenpai: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#587 [10:44] <Absol> RobSenpai: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#588 [10:44] <TripleG> Ohh. I'm sorry. I didn't know. Thanks anyways.
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#590 [10:44] <rafa> I have a reedem code (minecraft code) , but my mojang account dont get out of this page: http://imgur.com/bozvgHT
#591 [10:44] <mattym> rafa, Did you do what that page told you to do
#592 [10:45] <rafa> yes , i read everything
#593 [10:46] <mattym> rafa, What does the page say, in english?
#594 [10:46] * Technomancer999 [Technomancer999@notlogged] has quit. (Ping timeout: 204 seconds)
#595 [10:47] <rafa> i will sent you a print
#596 [10:47] <rafa> summary You should read all terms and conditions, but here is a brief summary of some important points to help guide you - the terms and conditions still apply complete
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#598 [10:48] <mattym> rafa, Is there no place on the page for you to choose to accept?
#599 [10:48] <rafa> i created other accounts with other emails and get the same page , i read all
#600 [10:48] <rafa> no place for accept
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#602 [10:51] <Mato8523> Hi, I still can not access my account Mojang , it's been three hours since you eh password change and I do not get any mail
#603 [10:53] * RobSenpai [RobSenpai@notlogged] has quit. (Quit: Web client closed)
#604 [10:55] <rafa> me too , i confirmed email and nothing , appear Terms List
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#607 [10:58] <Brashflash> hallo?
#608 [10:59] <Mato8523> hi
#609 [10:59] <Brashflash> German?
#610 [11:00] <Brashflash> Gave up trying to download https://libraries.minecraft.net/tv/twitch/twitch-external-platform/4.5/twitch-external-platform-4.5-natives-windows-64.jar for job 'Version & Libraries'
#611 [11:00] <Brashflash> ´?
#612 [11:01] <Mato8523> anyone can solve the problem account login ¿?
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#614 [11:01] <rafa> account login problem please , dont get out of this page http://imgur.com/bozvgHT
#615 [11:03] <Brashflash> Job 'Version & Libraries' finished with 2 failure(s)!
#616 [11:03] <Brashflash> ?
#617 [11:03] <Mato8523> no, to give change password tells me to send instructions to the mail but not receive anything at all
#618 [11:04] <rafa> helpppp me , https://account.mojang.com/terms e have account but dont get out of this link of TERMS , print here: http://imgur.com/bozvgHT , please anyone help me 3 days and nothing
#619 [11:04] <zax_> Hey everyone, I want to make a building and I need the dispensers to fire fireballs ( fire charge ). The problem is that 1 or 2 of them fire once and then nothin and most of them they never fire at all while there is no problem with other materials such us arrows. I have to notice that I play on PS4. Thank you for your time in advance.(forgive any mistakes but English is not my mother language)
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#623 [11:06] <Brashflash> Job 'Version & Libraries' finished with 2 failure(s)! what is a decibel
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#626 [11:08] <Cryptio> I need help, I try to log in on my minecraft account and it says "You can no longer log in with the account _Cryptio Invalid Token" ?
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#632 [11:11] <Selene011> i can't access my creative world.
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#634 [11:12] <Selene011> the version I'm using is the latest 1.9 snapshot
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#639 [11:16] <Mato8523> when trying to change the password given me this , If there is a Mojang account registered to mato8523@gmail.com We Have sent instructions for how to reset your password . Thanks! But as much as I hope I do not quite get any mail, I can not access my account , someone help me out please ¿?
#640 [11:19] <rafa> i cant access too , appear TERMS
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#643 [11:25] <rafa> okay , this page dont will help me? 3 days , 25$ and no one by mojang will help , anyone have chat link to mojang?
#644 [11:28] * ArticPvP [ArticPvP@notlogged] has joined #minecrafthelp
#645 [11:28] <ArticPvP> I need help with my Minecraft
#646 [11:28] <ArticPvP> http://paste.ubuntu.com/12990786/
#647 [11:29] <stupid3700> ArticPvP: One moment, please.
#648 [11:30] * Zyferus [Zyferus@notlogged] has quit. (Ping timeout: 192 seconds)
#649 [11:30] <ArticPvP> okay
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#651 [11:31] <stupid3700> ArticPvP: Please ensure you're using the .msi version of Minecraft, and not the standalone launcher: https://launcher.mojang.com/download/MinecraftInstaller.msi
#652 [11:32] <stupid3700> ArticPvP: The latest version of Java is known to cause issues with some Intel drivers.
#653 [11:32] <ArticPvP> ok , I'm doing the dowload
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#656 [11:36] <kong> hi
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#667 [11:49] <rafa> how to accept terms and conditions of mojang? I created an account but dont get out of this page: http://imgur.com/bozvgHT
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#669 [11:49] <Medbike> I'm getting a pixel format not accelerated error, this started after updating java. my dxdiag is at http://paste.ubuntu.com/12990973/
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#674 [12:02] <Cassie_> I went to log into my account and it says that my username or password was incorrect (when I knew it was right) so I was like ok whatever I'll change my password so I click "Forget password" and put in my email and it says I don't exist. So then I just wanted to check so I went to Register and put in the email I was using and it says it already exists -_- so then I was like ok tried it a couple hundred times and then I decided to r
#675 [12:03] <Cassie_> So I can't log in at all and none of my launchers recognize me and it is VERY FRUSTRATING
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#678 [12:05] <Dark_Entius> i cant play minecraft becous of my drivers on windows 10
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#681 [12:08] <Dark_Entius> so waht do i need to do to play minecraft?
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#684 [12:08] <piewhat> I need help with 3 minecraft accounts mine my moms and my brothers. If i try to log in to any of them i get the invalid credentials error, but if i use a vpn i can log on to them.
#685 [12:09] <mattym> ??> piewhat login/throttle
#686 [12:09] <Absol> piewhat: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#687 [12:09] <Absol> piewhat: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#688 [12:09] <mattym> piewhat, Using the VPN will get around the wait time
#689 [12:09] <piewhat> O thank god, thank you
#690 [12:09] <mattym> piewhat, If you dont attempt a login at all while not using the vpn for 3 hours, it will clear
#691 [12:09] <radinmorik> Ok so i have changed my password 2 times now and i know what my password is and i don't get in
#692 [12:09] <mattym> then you can go back to nomral ussage
#693 [12:10] <Cassie_> anyone going to help me or no?
#694 [12:10] <mattym> radinmorik, What error does it give you?
#695 [12:10] <radinmorik> Oops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username.
#696 [12:10] <mattym> Cassie_, Read the same thing Absol told piewhat
#697 [12:10] <mattym> radinmorik, And what happens if you log in at account.mojang.com/me ?
#698 [12:10] <mattym> Dark_Entius, Do you have the link to your dxdiag report? If so please post the link in this chat.
#699 [12:10] <Cassie_> Why would I read that?
#700 [12:11] <radinmorik> the same thing
#701 [12:11] <Cassie_> That doesn't help me
#702 [12:11] <Dark_Entius> yes
#703 [12:11] <Dark_Entius> http://paste.ubuntu.com/12991122/
#704 [12:11] <mattym> ??> radinmorik login/throttle
#705 [12:11] <Absol> radinmorik: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#706 [12:11] <Absol> radinmorik: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#707 [12:11] <mattym> Cassie_, Its the same issue
#708 [12:11] <mattym> Dark_Entius, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#709 [12:11] <Dark_Entius> oke thank u!!!
#710 [12:12] <radinmorik> wow
#711 [12:12] <radinmorik> when did that come?
#712 [12:12] <Medbike> I'm getting a pixel format not accelerated error, this started after updating java. my dxdiag is at http://paste.ubuntu.com/12990973/
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#714 [12:12] <Cassie_> No it's not.
#715 [12:12] <radinmorik> what is login/thottle?
#716 [12:12] <mattym> Medbike, Can you go to minecraft.net/download and then select the Installer that ends in .msi
#717 [12:13] <Cassie_> My password and email were correct from the beginning. Minecraft/Mojang are the ones messing up.
#718 [12:13] <mattym> Cassie_, You got the account locked out. Wait 3 hours without trying to login at all.
#719 [12:13] <Lord_Ralex> MC nor Mojang would ever change a password out of the blue
#720 [12:13] <Cassie_> I did not get locked out
#721 [12:14] <Medbike> ok it's installing
#722 [12:14] <mattym> Medbike, Install that, and get rid of any old shortcuts you had to minecraft or .exe's for old launchers
#723 [12:14] <Cassie_> I have been using the same email and password for years just used it the other day and it is remembered by my computer. So how would I put in the wrong information and get locked out?? that makes no sense to me
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#725 [12:15] <mattym> Medbike, Onces its installed, start minecraft from the start menu or new shortcut
#726 [12:15] <mattym> Cassie_, You said you use multiple launchers?
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#728 [12:16] <Medbike> that worked, awesome. Thanks a lot!
#729 [12:16] <mattym> Medbike, Let me know if it starts normally. If not let me know and we can check something else
#730 [12:16] <mattym> Medbike, Ok, have fun
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#732 [12:16] <GnormPlays> Hello, I was told by the bug report that I needed to come here, apparently the new snapshot 15w44a will not load for me, all the other previous snapshots have, I was told it is java related
#733 [12:17] <mattym> GnormPlays, We dont support the snapshots
#734 [12:17] <Cassie_> No, I have multiple launchers but that's not the problem. I went to minecraft.net to log in. The info was already filled because my computer remembers it. I clicked log in and it said it was wrong. I didn't change anything it's been the same since I got minecraft.
#735 [12:17] <mattym> GnormPlays, Report any bugs to the official tracker, and wait to see if it gets fixed
#736 [12:18] <GnormPlays> Are you referring to https://bugs.mojang.com/ mattym?
#737 [12:18] <mattym> Cassie_, Using unofficial launchers can cause login issues. From the issues you are getting, everything points to the account being locked out
#738 [12:18] <mattym> GnormPlays, Yeah
#739 [12:18] <GnormPlays> I was sent here from there
#740 [12:18] <GnormPlays> "This is a technical support issue; this site is for bug reports only. We do not have the resources to provide you with technical support. Please use the Mojang Support Center instead."
#741 [12:18] <mattym> GnormPlays, Then its not a bug in the game, and if your game works fine in 1.8 then, we cant help. as i said we dont support the snapshots
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#743 [12:19] <GnormPlays> Would you be able to direct me to an area that can help?
#744 [12:19] <mattym> Cassie_, As you have been instructed. Wait 3 hours without attempting to log in. Then log in as you normally would, or with any new password you may have changed
#745 [12:19] <mattym> GnormPlays, Check in the forums. But make sure you use the correct section
#746 [12:20] <NUFCELLWOOD> My graphics card is not supported by OpenGL and there is no update for the graphics(Intel Utility)
#747 [12:20] <NUFCELLWOOD> http://paste.ubuntu.com/12991261/
#748 [12:20] <GnormPlays> Thank you kindly mattym :) I will check
#749 [12:20] <GnormPlays> have a good day
#750 [12:20] <mattym> NUFCELLWOOD, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#751 [12:20] <NUFCELLWOOD> ffs
#752 [12:20] <Cassie_> So if I wait the three hours... and since I've changed my email and password use both new ones?
#753 [12:21] <mattym> Cassie_, Yes, but do not change them again or attempt to log in for the 3 hours.
#754 [12:21] <mattym> Cassie_, After that log in with the new info.
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#757 [12:21] <Cassie_> Yea you said that. this is fucking stupid.
#758 [12:21] <Absol> Cassie_: Please keep it civil
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#763 [12:26] <nick_> can not update i am still on ver 0.8.1 alpha
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#774 [12:32] <rafa> how to accept terms and conditions? because i cant get out of this page: http://imgur.com/bozvgHT , please help me , i have already accept the email confirmation
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#781 [12:52] <Lutzee> rafa: Scroll down a litle? if its not there can you try it in internet explorer?
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#783 [12:55] <Purplesoul> I'm having trouble mining items and it's not showing up in my inventory on the recently updated Pocket Edition
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#787 [12:57] <Purplesoul> The new update is awesome but this recent issue has put my playing on hold.
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#791 [13:00] <monkeyface> i have dounlouded crazycraft on voids launcher and every thing but when i play it it says launching minecraft then dosent do anything and kind of crashes plzz can you help
#792 [13:01] <mattym> ??> monkeyface mods
#793 [13:01] <Absol> monkeyface: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#794 [13:01] <Absol> monkeyface: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#795 [13:01] <mitchellme11> I have something wrong with my account I have put in my password and it does not work so I change it put it in again and still does not work so I see if my name is right but it is so I can't log in my account
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#811 [13:26] <rafa> how to accept terms and conditions? because i cant get out of this page: http://imgur.com/bozvgHT , please help me , i have already accept the email confirmation
#812 [13:26] <rafa> obs: not have any button to click , i already have scrool down
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#820 [13:31] <turtal> i insatlled too many items but i cant get it to work on servers but my othermods work on servers
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#825 [13:33] <turtal> i insatlled too many items but i cant get it to work on servers but my other mods work on servers
#826 [13:35] <turtal> hello?
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#832 [13:37] <hamzaaa> heeeeellpp
#833 [13:37] <dazza> hi i have a problem opening my minecraft progam, i just got windows 10 and i followed some step to be given this link for my graphics card http://paste.ubuntu.com/12991880/
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#836 [13:40] <dazza> is anyone here tha can be at some help to update my graphics card
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#840 [13:45] <dazza> hi i have a problem opening my minecraft progam, i just got windows 10 and i followed some step to be given this link for my graphics card http://paste.ubuntu.com/12991880/
#841 [13:46] <Lord_Ralex> ??> dazza win/update
#842 [13:46] <Absol> dazza: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
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#844 [13:53] <dazza> there ARE no updates available it just says the craphics card is utdated
#845 [13:55] <Lord_Ralex> You have to check for updating using Windows Update
#846 [13:55] <Lord_Ralex> Not Minecraft
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#849 [13:55] <kaiopeee> oi
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#851 [13:56] <dazza> i did go through windows updates
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#853 [13:57] <Creepertronnic> anyone here?
#854 [13:57] <dazza> yes
#855 [13:59] <Lord_Ralex> dazza, then install http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64
#856 [13:59] <Mato8523> Hey , hey I tried to access my account Mojang which I get the user or password is incorrect , eh I tried to change the password waiting three hours as I indicated and do not stop me for sending mail one to make the change , I have all day the same can not play , somebody help me please
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#860 [14:05] <Mato8523> hey I tried to access my account Mojang which I get the user or password is incorrect , eh I tried to change the password waiting three hours as I indicated and do not stop me for sending mail one to make the change , I have all day the same can not play , somebody help me please
#861 [14:06] * CrystalMare is now known as Crystal|AFK
#862 [14:07] <Mato8523> hey I tried to access my account Mojang which I get the user or password is incorrect , eh I tried to change the password waiting three hours as I indicated and do not stop me for sending mail one to make the change , I have all day the same can not play , somebody help me please
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#864 [14:10] <Mato8523> hey I tried to access my account Mojang which I get the user or password is incorrect , eh I tried to change the password waiting three hours as I indicated and do not stop me for sending mail one to make the change , I have all day the same can not play , somebody help me please
#865 [14:10] * maxel [maxel@notlogged] has joined #minecrafthelp
#866 [14:10] <maxel> hello
#867 [14:10] <Mato8523> hi
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#869 [14:11] <maxel> can you help me?
#870 [14:11] <Mato8523> hey I tried to access my account Mojang which I get the user or password is incorrect , eh I tried to change the password waiting three hours as I indicated and do not stop me for sending mail one to make the change , I have all day the same can not play , somebody help me please
#871 [14:11] <maxel> me too!
#872 [14:11] <maxel> i have the same problem
#873 [14:12] <maxel> hey I tried to access my account Mojang which I get the user or password is incorrect , eh I tried to change the password waiting three hours as I indicated and do not stop me for sending mail one to make the change , I have all day the same can not play , somebody help me please
#874 [14:12] <maxel> thats the problem i have
#875 [14:12] <Mato8523> we are multiple but no help ....
#876 [14:14] <maxel> I tried to log in in the launcher and it said invalid credentials
#877 [14:14] <Mato8523> and no one to ask for help; for me it does not buy a game the truth
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#879 [14:16] <Mato8523> continue to insist horn assistance
#880 [14:16] <Mato8523> hey I tried to access my account Mojang which I get the user or password is incorrect , eh I tried to change the password waiting three hours as I indicated and do not stop me for sending mail one to make the change , I have all day the same can not play , somebody help me please
#881 [14:17] <maxel> Mato8523 i have the same problem!! do you have a idea what the problem can be ?
#882 [14:18] <maxel> Mato8523 did you use a hack client in mc ?
#883 [14:19] <Mato8523> no, I use the original client to play minecraft
#884 [14:21] <maxel> ok
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#886 [14:24] <Cavioo_Plays> When i Load Minecraft it loads this were sorry thers been a error while trying to render aspects of the game it say click the button to fix the problem i did the steps and none worked what do i do plese help http://paste.ubuntu.com/12992015/
#887 [14:25] <mattym> Cavioo_Plays, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#888 [14:26] <Mato8523> hey I tried to access my account Mojang which I get the user or password is incorrect , eh I tried to change the password waiting three hours as I indicated and do not stop me for sending mail one to make the change , I have all day the same can not play , somebody help me please
#889 [14:26] <Cavioo_Plays> Well Cant i Just Wait to My Hard ware is fully Supported?
#890 [14:26] <mattym> Cavioo_Plays, It wont be
#891 [14:27] <maxel> hey I tried to access my account Mojang which I get the user or password is incorrect , eh I tried to change the password waiting three hours as I indicated and do not stop me for sending mail one to make the change , I have all day the same can not play , somebody help me please
#892 [14:27] <Cavioo_Plays> Thats dumb i just upgraded to windows 101
#893 [14:27] * Lord_Ralex kicked maxel from #minecrafthelp (Reason: axel :Do not spam someone else's message)
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#895 [14:27] <maxel> hey I tried to access my account Mojang which I get the user or password is incorrect , eh I tried to change the password waiting three hours as I indicated and do not stop me for sending mail one to make the change , I have all day the same can not play , somebody help me please
#896 [14:27] * Lord_Ralex kicked maxel from #minecrafthelp (Reason: axel :maxel)
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#898 [14:28] <maxel> hey I tried to access my account Mojang which I get the user or password is incorrect , eh I tried to change the password waiting three hours as I indicated and do not stop me for sending mail one to make the change , I have all day the same can not play , somebody help me please
#899 [14:28] * Lord_Ralex kicked maxel from #minecrafthelp (Reason: axel :Here is the door)
#900 [14:28] <Cavioo_Plays> how do i update my driveers????
#901 [14:29] <Cavioo_Plays> drivers?
#902 [14:29] <mattym> Cavioo_Plays, You cannot
#903 [14:29] <Cavioo_Plays> why not?
#904 [14:29] <mattym> Cavioo_Plays, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#905 [14:29] <Cavioo_Plays> no fuck you
#906 [14:29] <Absol> Cavioo_Plays: Please keep it civil
#907 [14:29] * Lord_Ralex kicked Cavioo_Plays from #minecrafthelp (Reason: avioo_Plays :Here is the door)
#908 [14:29] <mattym> Cavioo_Plays, Those are you options
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#910 [14:31] <Mato8523> hey I tried to access my account Mojang which I get the user or password is incorrect , eh I tried to change the password waiting three hours as I indicated and do not stop me for sending mail one to make the change , I have all day the same can not play , somebody help me please
#911 [14:33] <Mato8523> hey I tried to access my account Mojang which I get the user or password is incorrect , eh I tried to change the password waiting three hours as I indicated and do not stop me for sending mail one to make the change , I have all day the same can not play , somebody help me please
#912 [14:33] * Lord_Ralex kicked Mato8523 from #minecrafthelp (Reason: ato8523 :Mato8523)
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#915 [14:34] <Mato8523> hey I tried to access my account Mojang which I get the user or password is incorrect , eh I tried to change the password waiting three hours as I indicated and do not stop me for sending mail one to make the change , I have all day the same can not play , somebody help me please
#916 [14:34] <Lord_Ralex> Mato8523, stop repeating yourself
#917 [14:36] <Mato8523> is that I need help , I say that if I buy a game you can not go and enjoy it puts bad milk
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#919 [14:39] <KammRal> Is there any way to play the PC minecraft for free after purchasing the game for Xbox?
#920 [14:40] <Lord_Ralex> KammRal, no
#921 [14:40] <Lord_Ralex> They are different games.
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#923 [14:41] <KammRal> That explains why I cant get it to work thanks I guess xbox is good enough
#924 [14:41] <Mato8523> Lord_Ralex can you help me?
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#926 [14:42] <tortib> where can I get help with optifine ?
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#930 [14:44] <Mato8523> hey I tried to access my account Mojang which I get the user or password is incorrect , eh I tried to change the password waiting three hours as I indicated and do not stop me for sending mail one to make the change , I have all day the same can not play , somebody help me please
#931 [14:45] * Lord_Ralex kicked Mato8523 from #minecrafthelp (Reason: ato8523 :<Lord_Ralex> Mato8523, stop repeating yourself)
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#933 [14:46] <Mato8523> Ralex you feel like playing the moral truth ? I wonder if you can help me and give me no answer but if you're not fast ?
#934 [14:46] <Mato8523> I'm just asking for help
#935 [14:47] <Mato8523> This chat is for it not ?
#936 [14:47] <tortib> some people have a really disturbed view of 'help'
#937 [14:48] * Guest87550 is now known as Extreme
#938 [14:49] <Mato8523> some people really value the money invested in a game that then can not use , tell me if that does not disturb as you say
#939 [14:49] <tortib> I don't know Mato8523
#940 [14:49] <Lord_Ralex> Spamming a question does not get you help any faster, nor is it acceptable
#941 [14:49] <Lord_Ralex> Ignoring an op who told you to stop repeating it, and then again repeating it is not acceptable
#942 [14:50] <tortib> And neither is calling other people spammers when you're the spammer.
#943 [14:50] <Lord_Ralex> tortib, pardon...?
#944 [14:51] <Mato8523> llevo 10 horas esperando y nadie me a ayudado aun
#945 [14:51] <Mato8523> soy español, si hablan español mejor
#946 [14:53] <Mato8523> I took 10 hours waiting and nobody helped me even
#947 [14:53] <Mato8523> I say it in English and in Spanish I think not understand
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#949 [14:54] <Mato8523> uh sorry if offended or something , and we just lose nerves after waiting so long and not get help
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#960 [15:04] <Mato8523> Someone can tell me who should I contact for help?
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#963 [15:05] <Lenbiber> Hi, I'm here because minecraft doesn'
#964 [15:05] <Lord_Ralex> ??> Mato8523 mojang/email
#965 [15:05] <Absol> Mato8523: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#966 [15:05] <Absol> Mato8523: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#968 [15:05] <Lenbiber> Hi, I'm here because minecraft doesn't work on my sons computer with a Mobile Intel(R) 945 Express Chipset
#969 [15:06] <Clock> Lenbiber, post the link to your dxdiag
#970 [15:06] <Mato8523> as I said, I have 10 hours waiting for help Absol
#971 [15:06] <Lord_Ralex> Mato8523, actually read what he said...
#972 [15:07] <Lenbiber> @ clock: have the txt-file available, where can I put it?
#973 [15:07] <Clock> ??> Lenbiber paste
#974 [15:07] <Absol> Lenbiber: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#975 [15:08] <Mato8523> if but I am not English and I can not understand , Thanks for Everything
#976 [15:10] <Lenbiber> @clock and absol: http://paste.ubuntu.com/12992784/
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#978 [15:11] <Clock> Lenbiber, see http://hopper.minecraft.net/help/references/intel-4-series-chipsets/
#979 [15:11] <Mato8523> transaction id , where I get that, much to buy the game .... I do not have data on it is necessary that data ?
#980 [15:11] <Clock> ??> Mato8523 account/trans-id
#981 [15:11] <Absol> Mato8523: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#982 [15:11] <Clock> Mato8523, it's the only valid proof of purchase
#983 [15:13] <Lenbiber> @clock: That's what I was afraif of, that this older computer is not capable for playing minecraft. Will check earlier versions. as told in the link.
#984 [15:14] <Lenbiber> Thanks for this immediate and competent help!! Highly appreciated :-
#985 [15:14] <Lenbiber> :-)
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#987 [15:17] * Crystal|AFK is now known as CrystalMare
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#989 [15:18] <maggie> i can not buy mincraft
#990 [15:18] <maggie> it says error
#991 [15:20] <Mato8523> game buy with paypal but that mail and delete it paypal account long as I get the id if you delete this account ?
#992 [15:21] <maggie> it is a visa card
#993 [15:22] <maggie> and it will stilton buy
#994 [15:23] <maggie> and it will still not buy
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#1000 [15:24] <maggie_> i can't not buy it
#1001 [15:24] <Premium_is_gold> Hello
#1002 [15:24] <maggie_> i have visa card
#1003 [15:24] <maggie_> and it will not work
#1004 [15:24] <maggie_> it said error
#1005 [15:24] <maggie_> hi
#1006 [15:24] <Trainersilver27> hi everyone i was wondering if you guys knew any solution to the problem im haveing it involes me not being able to sign into my mojang account after changeing password
#1007 [15:24] <Trainersilver27> multi time
#1008 [15:25] <maggie_> not sure
#1009 [15:25] <maggie_> it will not let me buy it
#1010 [15:25] <Premium_is_gold> umm can i get help with the java.lang.NullPointerException: group error i am getting?
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#1012 [15:26] <maggie_> it said error when it tried to buy minecraft
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#1014 [15:26] <Premium_is_gold> Probly u have no money
#1015 [15:26] <maggie_> i just bought the card
#1016 [15:26] <Premium_is_gold> or not enogh Cents
#1017 [15:26] <maggie_> with 50 dollars on it
#1018 [15:26] <Trainersilver27> hi everyone i was wondering if you guys knew any solution to the problem im haveing it involes me not being able to sign into my mojang account after changeing password
#1019 [15:26] <Trainersilver27> multi time
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#1021 [15:27] <Premium_is_gold> u only get 100.00
#1022 [15:27] <Premium_is_gold> no cents
#1023 [15:27] <maggie_> what
#1024 [15:27] <Premium_is_gold> maybe thats why
#1025 [15:27] * jjs999jjs_znc [jjs999jjs_znc@notlogged] has joined #minecrafthelp
#1026 [15:27] * meg [meg@notlogged] has joined #minecrafthelp
#1027 [15:27] <meg> help me
#1028 [15:27] <maggie_> minecraft is 26 dollars
#1029 [15:27] <meg> help me !
#1030 [15:27] <meg> help me !!
#1031 [15:27] <Premium_is_gold> no
#1032 [15:27] <meg> help me !!!
#1033 [15:27] <Lord_Ralex> maggie_, prepaid cards cannot be used to buy Minecraft due to US law
#1034 [15:27] <meg> help me !!!!
#1035 [15:27] <meg> help me !!!!!
#1036 [15:27] <meg> help me !!!!!!
#1037 [15:27] * Lord_Ralex kicked meg from #minecrafthelp (Reason: eg :meg)
#1038 [15:27] <Premium_is_gold> not anymore
#1039 [15:27] <maggie_> oh thanks
#1040 [15:28] <Trainersilver27> hi everyone i was wondering if you guys knew any solution to the problem im haveing it involes me not being able to sign into my mojang account after changeing password
#1041 [15:28] <Lord_Ralex> ??> Trainersilver27 login/throttle
#1042 [15:28] <Absol> Trainersilver27: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1043 [15:28] <Absol> Trainersilver27: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1046 [15:28] <Trainersilver27> so what can i do
#1047 [15:28] <Liam_> Hello there people! I would need some help please
#1048 [15:28] <Premium_is_gold> i need help with the java.lang.NullPointerException: group error
#1049 [15:28] <Lord_Ralex> Trainersilver27, read what Absol said
#1050 [15:28] <Lord_Ralex> ??> Premium_is_gold tools/hjt
#1051 [15:28] <Absol> Premium_is_gold: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1052 [15:28] <Absol> Premium_is_gold: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1053 [15:29] <Premium_is_gold> what?
#1054 [15:29] <Liam_> Hello there people! I would need some help please
#1055 [15:29] <Lord_Ralex> Premium_is_gold, do what Absol said
#1056 [15:29] <Liam_> Hello there people! I would need some help please?
#1057 [15:29] <Premium_is_gold> thats hard..
#1058 [15:29] <Premium_is_gold> were is i accept?
#1059 [15:29] <Trainersilver27> i didnt try three times after i failed once i retryed it
#1060 [15:29] <Anna> ??> Liam_ help
#1061 [15:29] <Lord_Ralex> Trainersilver27, just do what Absol said to do.
#1062 [15:29] <Anna> ??> Liam_ ask
#1063 [15:29] <Premium_is_gold> there is no i accept
#1064 [15:29] <Absol> Liam_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1065 [15:29] <Absol> Liam_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1066 [15:30] <Liam_> Anna: hey its not letting me log in :(
#1067 [15:30] <Premium_is_gold> its in the multiplayer
#1068 [15:30] <Trainersilver27> ok ill see if that works
#1069 [15:30] <Anna> Liam_: how many times did you try?
#1070 [15:30] <Liam_> like 5
#1071 [15:30] <Trainersilver27> once
#1072 [15:30] <Anna> ??> Liam_ login/throttle
#1073 [15:30] <Absol> Liam_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1074 [15:30] <Absol> Liam_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1075 [15:30] <Lord_Ralex> Premium_is_gold, do what Absol said.
#1076 [15:30] * Trainersilver27 [Trainersilver27@notlogged] has quit. (Quit: Web client closed)
#1077 [15:30] <Liam_> Anna: What do you mean Anna ?
#1078 [15:30] * jjs999jjs [jjs999jjs@notlogged] has quit. (Ping timeout: 378 seconds)
#1079 [15:30] * arbi [arbi@notlogged] has joined #minecrafthelp
#1080 [15:31] <Anna> Liam_: read what Absol said
#1081 [15:31] <Premium_is_gold> Were is I Accept?! i only see the error messge thats it!
#1082 [15:31] <Premium_is_gold> and back to server list
#1083 [15:31] * maggie_ [maggie_@notlogged] has quit. (Ping timeout: 204 seconds)
#1084 [15:31] <Lord_Ralex> Premium_is_gold, if you read Absol's directions, this is not in Minecraft.
#1085 [15:32] * arbi [arbi@notlogged] has quit. (Client Quit)
#1086 [15:32] <Liam_> Anna: so dont log in for 3 hrs??!?!?!
#1087 [15:32] <Premium_is_gold> Its on Multiplayer! i cant connect to any server when i do all i see is java.lang.NullPointerException: group
#1088 [15:32] * Lord_Ralex kicked Premium_is_gold from #minecrafthelp (Reason: remium_is_gold :How can you expect us to help when you cannot read)
#1089 [15:32] * Mato8523 [Mato8523@notlogged] has quit. (Quit: Web client closed)
#1090 [15:33] * Premium_is_gold [Premium_is_gold@notlogged] has joined #minecrafthelp
#1091 [15:33] <Liam_> Anna: so dont log in for 3 hrs??!?!?!
#1092 [15:33] <Anna> Liam_: yes
#1093 [15:33] <Liam_> Anna: i cant survive!!! without mc !
#1094 [15:33] <Premium_is_gold> You dont Understand!!
#1095 [15:33] <Lord_Ralex> Premium_is_gold, no, you do not.
#1096 [15:33] <Lord_Ralex> Premium_is_gold, you do not do any of that within Minecraft.
#1097 [15:33] <Premium_is_gold> Okay i am about to tell r
#1098 [15:33] <Premium_is_gold> the story
#1099 [15:33] <Lord_Ralex> ??> Premium_is_gold tools/hjt
#1100 [15:33] <Absol> Premium_is_gold: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1101 [15:33] <Absol> Premium_is_gold: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1102 [15:33] <Lord_Ralex> Premium_is_gold, do what Absol said.
#1103 [15:33] <Premium_is_gold> and look carfully
#1104 [15:33] <Lord_Ralex> Do nothing else.
#1105 [15:33] <Liam_> Anna: i cant survive!!! without mc !#
#1106 [15:33] <Liam_> Anna: i cant survive!!! without mc !#
#1107 [15:34] <Lord_Ralex> Liam_, well, now you will have to figure out how to survive without it for 3 hours.
#1108 [15:34] <Lord_Ralex> Liam_, go play outside or watch a movie or 2.
#1109 [15:34] <Liam_> Lord_Ralex: its 8:34 here xD
#1110 [15:34] <Liam_> do i just go and skip outside
#1111 [15:35] <Liam_> xD pahahah
#1112 [15:35] <Premium_is_gold> When i go to Multiplayer, i join a server All i see is just java.lang.NullPointerException: group Were is ther i accept?!
#1113 [15:35] <Lord_Ralex> Premium_is_gold, have you bothered
#1114 [15:35] <Lord_Ralex> To read
#1115 [15:35] <Lord_Ralex> What Absol explicitly told you to do
#1116 [15:35] <Lord_Ralex> Because so far, you have shown you have not.
#1117 [15:35] <Lord_Ralex> You have skipped the first step of what he told you to do.
#1118 [15:35] <Liam_> Lord_Ralex: i already waited 3 hrs tho b4!
#1119 [15:36] <Lord_Ralex> Liam_, do it again.
#1120 [15:36] <Liam_> Lord_Ralex: Another 3 hrs?
#1121 [15:36] <Afootpluto> Liam_, yes
#1122 [15:36] <Premium_is_gold> Premium_is_gold: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log i just dont understand that! when i run the >>Program<< Minecraft or somthing else?
#1123 [15:36] * mrcreeper10x [mrcreeper10x@notlogged] has joined #minecrafthelp
#1124 [15:37] <Lord_Ralex> Premium_is_gold, Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1125 [15:37] <Premium_is_gold> ok
#1126 [15:38] * mrcreeper10x [mrcreeper10x@notlogged] has quit. (Client Quit)
#1127 [15:38] <Premium_is_gold> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 4:37:59 PM, on 2015-10-28 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.10240.16412) Boot mode: Normal Running processes: C:\Program Files (x86)\TeamViewer\TeamViewer.exe C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe C:\Program Files (x86)\TOSHIBA\System Setting\TssSrv.exe C:\Program Files (x86)\Steam
#1128 [15:38] <Premium_is_gold> and more
#1129 [15:38] <Premium_is_gold> that what it says
#1130 [15:38] <Lord_Ralex> Premium_is_gold, After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1131 [15:38] <Premium_is_gold> kk
#1132 [15:38] * hicaro [hicaro@notlogged] has joined #minecrafthelp
#1133 [15:38] <hicaro> ]
#1134 [15:39] <Premium_is_gold> http://paste.ubuntu.com/12993054/
#1135 [15:40] <Premium_is_gold> is that it?
#1136 [15:40] <Lord_Ralex> Get rid of Hamachi, then do this
#1137 [15:40] <Lord_Ralex> ??> Premium_is_gold av/eset
#1138 [15:40] <Absol> Premium_is_gold: ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix this, open the advanced setup and follow this diagram: http://kb.eset.com/library/ESET/KB%20Team%20Only/SOLN3076/SOLN3076FIG1-3C.png
#1139 [15:40] <Absol> Premium_is_gold: Then, try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
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#1143 [15:40] <Premium_is_gold> oh
#1144 [15:40] <Premium_is_gold> ohhhhhhhhhhhhhhhhh
#1145 [15:41] <Premium_is_gold> ok
#1146 [15:41] <Premium_is_gold> got it
#1147 [15:41] * fitz_ [fitz_@notlogged] has joined #minecrafthelp
#1148 [15:41] <janaTgiraffe> pixel format not supported. what should I do?
#1149 [15:42] <Anna> ??> janaTgiraffe win/dxdiag
#1150 [15:42] <Absol> janaTgiraffe: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1151 [15:42] <janaTgiraffe> http://paste.ubuntu.com/12993063/
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#1153 [15:44] * fitz_ [fitz_@notlogged] has joined #minecrafthelp
#1154 [15:44] * arbi [arbi@notlogged] has quit. (Client Quit)
#1155 [15:44] <Premium_is_gold> Almost Done
#1156 [15:44] * Clock [Clock@notlogged] has quit. (Read error: Connection reset by peer)
#1157 [15:45] <fitz_> trying to download and run minecraft http://paste.ubuntu.com/12993055/
#1158 [15:45] <Pixelzgame> I need help with multiplayer. When i join my friends the screen is black for a while. Then i cant move. it bug. and when i can walk i teleport back from where i start. I cant loot stuff!
#1159 [15:45] <Premium_is_gold> Okay i am done
#1160 [15:45] <Premium_is_gold> do i have to Re-boot My Computer?
#1161 [15:45] <Lord_Ralex> Yes
#1162 [15:45] <Premium_is_gold> ok
#1163 [15:46] * Premium_is_gold [Premium_is_gold@notlogged] has quit. (Quit: Web client closed)
#1164 [15:46] <Pixelzgame> I need help with multiplayer. When i join my friends the screen is black for a while. Then i cant move. it bug. and when i can walk i teleport back from where i start. I cant loot stuff!
#1165 [15:47] <Anna> Pixelzgame: please don't repeat yourself. Does this happen on all servers?
#1166 [15:47] <janaTgiraffe> what should I do?
#1167 [15:47] <Pixelzgame> i dont know, since im playing on my friends server
#1168 [15:47] <Pixelzgame> we are 4 of us on the same server
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#1170 [15:48] * fitz_ [fitz_@notlogged] has quit. (Ping timeout: 204 seconds)
#1171 [15:48] <Pixelzgame> we are using hamatashi. i dont know if this have something to do with it
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#1173 [15:51] * kaiopeee [kaiopeee@notlogged] has quit. (Ping timeout: 204 seconds)
#1174 [15:51] * Aloyse63 [Aloyse63@notlogged] has joined #minecrafthelp
#1175 [15:51] <Pixelzgame> my friends tells me im 5 min delayed. They can see me die...5 minutes later i can see myself die
#1176 [15:52] * Premium_is_gold [Premium_is_gold@notlogged] has joined #minecrafthelp
#1177 [15:52] <Premium_is_gold> Sorry it did not work
#1178 [15:53] * janaTgiraffe [janaTgiraffe@notlogged] has quit. (Quit: Web client closed)
#1179 [15:54] * felipe456 [felipe456@notlogged] has joined #minecrafthelp
#1180 [15:54] <Aloyse63> Hello, I have a problem with my graphic driver on my Windows 10 PC. I went to the Mojang help center and i followed the instructions. I have a copy of my DxDiag document on Ubuntu and the website sent me here.
#1181 [15:54] <Aloyse63> May someone help me ?
#1182 [15:54] <Premium_is_gold> Wait, Who Helped Before?
#1183 [15:54] * felipe456 [felipe456@notlogged] has quit. (Client Quit)
#1184 [15:56] <Premium_is_gold> Can I Sign Up to Help People in the Lobby?
#1185 [15:57] <Premium_is_gold> Aloyse63, What do You need Help With?
#1186 [15:58] <Premium_is_gold> Aloyse63, What do You need Help With?
#1187 [15:59] <Premium_is_gold> Aloyse63, What do You need Help With?
#1188 [15:59] <Premium_is_gold> Aloyse63, What do You need Help With?
#1189 [15:59] <Premium_is_gold> Aloyse63, What do You need Help With?
#1190 [15:59] <Premium_is_gold> Its the idle D:
#1191 [16:00] <Premium_is_gold> hey
#1192 [16:00] <Premium_is_gold> Can i Sign Up to Help people Here?
#1193 [16:00] <Lutzee> Premium_is_gold: A lot of people idle here.
#1194 [16:00] <Premium_is_gold> Can i Sign Up to Help people Here?
#1195 [16:00] <Premium_is_gold> Can i Sign Up to Help people Here?
#1196 [16:00] <Pixelzgame> help me
#1197 [16:00] <Premium_is_gold> Pleeease?
#1198 [16:01] * janaTgiraffe [janaTgiraffe@notlogged] has joined #minecrafthelp
#1199 [16:02] * elliot [elliot@notlogged] has joined #minecrafthelp
#1200 [16:02] <Premium_is_gold> Lutzee: Can i Help people Here? Can i get Promission? Pleaase
#1201 [16:02] <Premium_is_gold> Lutzee: ill do anything
#1202 [16:03] * elliot [elliot@notlogged] has quit. (Client Quit)
#1203 [16:03] <janaTgiraffe> pixel format not accelerated. I ran intel driver update utility and it said everything was up to date. what do I do now? http://paste.ubuntu.com/12993301/
#1204 [16:04] <Premium_is_gold> Please?
#1205 [16:05] * hey [hey@notlogged] has joined #minecrafthelp
#1206 [16:06] <hey> hello
#1207 [16:06] <hey> i need help
#1208 [16:07] <hey> i need help
#1209 [16:07] <hey> i need help
#1210 [16:07] <hey> i need help
#1211 [16:07] <hey> i need help
#1212 [16:07] * Absol kicked hey from #minecrafthelp (Reason: ey :Stop spamming)
#1213 [16:09] * Premium_is_gold [Premium_is_gold@notlogged] has joined #minecrafthelp
#1214 [16:10] * ExtremeBot [ExtremeBot@notlogged] has joined #minecrafthelp
#1215 [16:10] <Premium_is_gold> Hey
#1216 [16:10] <Premium_is_gold> Any Helpers Here?
#1217 [16:10] <Afootpluto> yes
#1218 [16:10] <Premium_is_gold> can i also help?
#1219 [16:11] <Premium_is_gold> How can i sign up To Help other people
#1220 [16:11] <Afootpluto> Premium_is_gold, you just help out
#1221 [16:11] <Extreme> ??> Premium_is_gold scold/repeat
#1222 [16:11] * AlphaBlend [AlphaBlend@notlogged] has quit. (Ping timeout: 195 seconds)
#1223 [16:11] <Premium_is_gold> Oh Really?
#1224 [16:11] <Absol> Premium_is_gold: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#1225 [16:11] <Absol> Premium_is_gold: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#1226 [16:11] * hey [hey@notlogged] has joined #minecrafthelp
#1227 [16:11] <hey> i need help
#1228 [16:12] <Aloyse63> Hi back, i was afk
#1229 [16:12] * CraftJack [CraftJack@notlogged] has joined #minecrafthelp
#1230 [16:12] <Extreme> ??> hey scold/repeat
#1231 [16:12] <Absol> hey: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#1232 [16:12] <Absol> hey: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#1233 [16:12] <hey> Extreme:
#1234 [16:12] <hey> Extreme: u der?
#1235 [16:12] * GamesStudio_NL [GamesStudio_NL@notlogged] has joined #minecrafthelp
#1236 [16:12] * S4muel [S4muel@notlogged] has joined #minecrafthelp
#1237 [16:12] <Premium_is_gold> hey, What Do you Need Help With?
#1238 [16:12] <Aloyse63> I need help with uptadting my driver
#1239 [16:12] <hey> Premium_is_gold: ive waited 3 hrs and my mc isnt logging in ?
#1240 [16:12] <Lord_Ralex> Premium_is_gold, stop with the casing of every word.
#1241 [16:13] <Extreme> ??> Aloyse63 win/dxdiag
#1242 [16:13] <Absol> Aloyse63: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1243 [16:13] <Aloyse63> I have already a copy of the dxdiag
#1244 [16:13] <CraftJack> My launcher isnt working it says, "Unable To Download Minecraft. Please try again later. Pleae help!
#1245 [16:13] <Aloyse63> http://paste.ubuntu.com/12993149/
#1246 [16:13] <Extreme> Aloyse63: Then give us the link.
#1247 [16:13] <Aloyse63> there it is ^^
#1248 [16:13] <Anna> ??> hey ask
#1249 [16:13] <Absol> hey: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1250 [16:13] <Absol> hey: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1251 [16:13] <hey> Anna: ?
#1252 [16:13] * Pixelzgame [Pixelzgame@notlogged] has quit. (Ping timeout: 204 seconds)
#1253 [16:14] <Anna> Read what Absol said hey
#1254 [16:14] <Extreme> Aloyse63: Your Intel graphics chipset is quite old and dosen't have updated drivers from Intel that work properly with OpenGL on Windows 10. You will have to downgrade to Windows 7 or play the Windows 10 Edition.
#1255 [16:14] <Premium_is_gold> Lord_Ralex: welp what ever you told me to do it does not work.
#1256 [16:14] <Aloyse63> Okay thank you !
#1257 [16:14] * Ferdz_ [Ferdz_@notlogged] has quit. (Quit: Leaving)
#1258 [16:15] <CraftJack> Your saying I either upgrade to Windows 10 or downgrade to windoes 7?
#1259 [16:15] <CraftJack> windows*
#1260 [16:15] <Aloyse63> Good bye ;)
#1261 [16:15] <hey> Ok so i waited 3 hrs and i can not log into minecraft it says (InvalidCredentialsException: Invalid credentials.)
#1262 [16:15] <Extreme> CraftJack: I was not talking to you. Unless your name is prefixed within messages, they are not directed towards you.
#1263 [16:16] <Premium_is_gold> hey, Did you Sign Up?
#1264 [16:16] <janaTgiraffe> http://paste.ubuntu.com/12993301/ what about mine?
#1265 [16:16] <hey> Premium_is_gold: what do u mean
#1266 [16:16] * Aloyse63 [Aloyse63@notlogged] has quit. (Quit: Web client closed)
#1267 [16:17] <hey> Premium_is_gold: what do u mean?
#1268 [16:17] <Premium_is_gold> hey, The reson Why u cant Sign in is Minecraft,net is down so You can't Log-in
#1269 [16:17] <CraftJack> My launcher doesn't work. Whenever I open it, it says, "Unable To Download Minecraft. Please try again later."
#1270 [16:17] <hey> Premium_is_gold: when can i log in ?
#1271 [16:17] <CraftJack> Permium_is_gold: I have the same thing too.
#1272 [16:17] * luser788 [luser788@notlogged] has joined #minecrafthelp
#1273 [16:17] <Premium_is_gold> hey, Minecraft.net is down. Thats Why.
#1274 [16:17] <hey> do u CraftJack ?
#1275 [16:17] <CraftJack> Yes.
#1276 [16:17] <hey> How long?
#1277 [16:18] * Lord_Ralex kicked Premium_is_gold from #minecrafthelp (Reason: remium_is_gold :Just... stop....)
#1278 [16:18] <CraftJack> A day or so
#1279 [16:18] <hey> Lord_Ralex: whty did u do tht for?
#1280 [16:18] <Lord_Ralex> hey, because he is a clueless user
#1281 [16:18] <hey> Lord_Ralex: he isnt mod?
#1282 [16:18] <Lord_Ralex> hey, no
#1283 [16:18] <hey> Lord_Ralex: why is his name red?
#1284 [16:18] <Lord_Ralex> He said your name.
#1285 [16:19] <hey> Lord_Ralex: ok so why cant i log in?
#1286 [16:19] <CraftJack> ^
#1287 [16:19] <luser788> when connecting to a realm, i get a red text error of "Operation in progress on the server - 403
#1288 [16:19] <luser788> any idea when that will be fixed?
#1289 [16:20] <hey> luser788: the realm is in progress by an mod
#1290 [16:20] <hey> well its down
#1291 [16:20] <hey> becuase of the owner
#1292 [16:20] <luser788> the owner of the realm is doing something on the server?
#1293 [16:20] <hey> yes
#1294 [16:21] <hey> Lord_Ralex: ok so why cant i log in?
#1295 [16:21] <janaTgiraffe> pixel format not accelerated. what do I do? I have my dxdiag http://paste.ubuntu.com/12993301/
#1296 [16:21] <Extreme> janaTgiraffe: Uninstall Java and install the version from here: http://www.oracle.com/technetwork/java/javase/downloads/java-archive-javase8-2177648.html#jre-8u51-oth-JPR ("Java SE Runtime Environment 8u51" -> "Accept License Agreement") -- also use the launcher from here: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#1297 [16:21] <hey> Lord_Ralex: ok so why cant i log in?
#1298 [16:21] * Lord_Ralex kicked hey from #minecrafthelp (Reason: ey :Did the bot not make it clear to stop spamming)
#1299 [16:22] <CraftJack> Whenever I open my minecraft launcher it says, "Unable To Download Minecraft. Please try again later."
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#1301 [16:22] * Dougnut [Dougnut@notlogged] has joined #minecrafthelp
#1302 [16:22] <Dougnut> Hey there i cant log into minecraft
#1303 [16:22] * PerfTURRET [PerfTURRET@notlogged] has quit. (Client Quit)
#1304 [16:23] <CraftJack> Its either minecraft.net is not working or our pcs are just useless.
#1305 [16:23] * cyphase [cyphase@notlogged] has quit. (Quit: cyphase.com)
#1306 [16:24] * GamesStudio_NL [GamesStudio_NL@notlogged] has quit. (Ping timeout: 204 seconds)
#1307 [16:24] <CraftJack> Hello>
#1308 [16:25] <Afootpluto> .mcstatus
#1309 [16:25] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online]
#1310 [16:25] <Afootpluto> minecraft.net is not down
#1311 [16:25] <CraftJack> How come I can't login?
#1312 [16:25] <Afootpluto> CraftJack, did you reset your password?
#1313 [16:25] * luan [luan@notlogged] has joined #minecrafthelp
#1314 [16:26] <CraftJack> no
#1315 [16:26] <Afootpluto> CraftJack, reset your password and wait 3 hours.
#1316 [16:26] * Pat [Pat@notlogged] has joined #minecrafthelp
#1317 [16:26] <Pat> Hello?
#1318 [16:27] <Pat> Hmmm
#1319 [16:27] <CraftJack> Okay, thanks. I also have this other bug with the mc launcher. Whenever I open my launcher it says, "Unable To Download Minecraft. Please try again later."
#1320 [16:27] <Pat> How to change forum username?
#1321 [16:27] <Pat> If possible?
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#1323 [16:29] * sebi [sebi@notlogged] has joined #minecrafthelp
#1324 [16:30] <CraftJack> Afootpluto, When it asks for my username I typed in my username and it said, User not found. If you are using a Mojang account, go to https://account.mojang.com/ instead. It is my wrte username though.
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#1328 [16:32] <CraftJack> Hello?
#1329 [16:32] <Pat> Are you seeing this message, Jack?
#1330 [16:32] <CraftJack> Yes
#1331 [16:33] <Pat> Ah, okay. Just wanted to make sure I wasn't throwing words in to the void.
#1332 [16:33] * luan321 [luan321@notlogged] has quit. (Client Quit)
#1333 [16:33] <Pat> I'm here far a question too, seems they haven't gotten back to me either.
#1334 [16:33] <Dougnut> Hey there i cant log into minecraft
#1335 [16:33] <CraftJack> Yeah, I have two on my hand atm.
#1336 [16:34] * lucas [lucas@notlogged] has joined #minecrafthelp
#1337 [16:34] <Pat> I think you need to sign in through minecraft.net, Doug.
#1338 [16:34] <Pat> Did you try that?
#1339 [16:34] <Dougnut> Hey there i cant log into minecraft
#1340 [16:34] * lucas [lucas@notlogged] has quit. (Client Quit)
#1341 [16:34] <CraftJack> Minecraft.net is working perfectly fine.
#1342 [16:34] <Pat> Doug?
#1343 [16:35] <Pat> Hm, well might as well try my luck. Hey Jack, do you know if it's possible to change your username of the forums?
#1344 [16:35] <Pat> on*
#1345 [16:35] * luan [luan@notlogged] has quit. (Quit: Web client closed)
#1346 [16:35] <CraftJack> Minecraft Official Forums? Or a server forum.
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#1351 [16:38] <CraftJack> Minecraft is not working for me at all. Can't access the forums, launcher not working, can't login in minecraft.net
#1352 [16:38] <CraftJack> This has been going for a solid two days. Anyone?
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#1356 [16:39] <pedrocacarap> http://paste.ubuntu.com/12993778/
#1357 [16:41] * ProblemsGalore [ProblemsGalore@notlogged] has joined #minecrafthelp
#1358 [16:41] * Willbuur [Willbuur@notlogged] has joined #minecrafthelp
#1359 [16:41] <pedrocacarap> having a crash report on minecraft on the windows 10, I downloaded the auto-detector for amd graphic card but it doesn't recognize my graphic card. I followed the instructionso n the mojang page and they send me to here.
#1360 [16:41] <ProblemsGalore> http://paste.ubuntu.com/12993815/ Any help is appreciated. Official Minecraft launcher, first launch.
#1361 [16:42] * sk110310 [sk110310@notlogged] has joined #minecrafthelp
#1362 [16:42] <pedrocacarap> what should I do?
#1363 [16:43] <ProblemsGalore> >>? pedrocacarap win/dxdiag
#1364 [16:43] <pedrocacarap> Anyone knows?
#1365 [16:43] <ProblemsGalore> ah, wrong command
#1366 [16:43] <ProblemsGalore> >?? win/dxdiag pedrocacarap
#1367 [16:43] <ProblemsGalore> well, hell.
#1368 [16:43] <sk110310> I have tried downloading the updated Windows 10 version of Minecraft, but the download won't hold. What else can I do?
#1369 [16:43] <ProblemsGalore> ??> win/dxdiag pedrocacarap
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#1371 [16:44] <ProblemsGalore> ah, that is what I'm doing wrong.
#1372 [16:44] <ProblemsGalore> ??> pedrocacarap dxdiag
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#1374 [16:44] <ProblemsGalore> ... I am stupid.
#1375 [16:44] <ProblemsGalore> ??> pedrocacarap win/dxdiag
#1376 [16:44] <Absol> pedrocacarap: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1377 [16:44] <ProblemsGalore> There we go.
#1378 [16:44] <pedrocacarap> okay, Problemsgalore
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#1380 [16:44] <pedrocacarap> Absol, I have done this already
#1381 [16:45] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 190 seconds)
#1382 [16:45] <ProblemsGalore> pedrocacarap, have you pasted the link here?
#1383 [16:45] <pedrocacarap> yeah
#1384 [16:45] * luser788 [luser788@notlogged] has quit. (Quit: Web client closed)
#1385 [16:45] <pedrocacarap> but let me post again
#1386 [16:45] <pedrocacarap> http://paste.ubuntu.com/12993778/
#1387 [16:45] <ProblemsGalore> pedrocacarap, Could you paste it again? I _might_ be able to help.
#1388 [16:45] <CraftJack> Im having some problems with my mc launcher? Whenever I open it, it says, "Unable To Download Minecraft. Please try again later." I have tried reinstalling java and redownloading minecraft.
#1389 [16:45] <pedrocacarap> http://paste.ubuntu.com/12993778/
#1390 [16:45] <pedrocacarap> done
#1391 [16:45] <ProblemsGalore> pedrocacarap, That is not the entire report. Please paste the entire thing.
#1392 [16:45] * Michel_ [Michel_@notlogged] has joined #minecrafthelp
#1393 [16:45] <pedrocacarap> okay
#1394 [16:46] * sk110310 [sk110310@notlogged] has joined #minecrafthelp
#1395 [16:46] <Michel_> Bonjour. j'ai mon nom de compte minecraft , et je n'arrive plus a me connecter aprés lomgtemps sans avoir jouer.. j'ai aussi l'ordre de quand j'ai acheter le jeux mais je n'ai plus l'adresse e-mail de minecraft. Quelqu'un peux m'aider ?
#1396 [16:46] * sk110310 [sk110310@notlogged] has quit. (Client Quit)
#1397 [16:46] * moist is now known as stellarstead
#1398 [16:46] <pedrocacarap> http://paste.ubuntu.com/12993875/
#1399 [16:46] <pedrocacarap> here it are
#1400 [16:47] <pedrocacarap> some parts are in portuguese
#1401 [16:47] <ProblemsGalore> pedrocacarap, You do not have drivers installed, it seems. One moment.
#1402 [16:47] * carloshenrique [carloshenrique@notlogged] has joined #minecrafthelp
#1403 [16:48] <pedrocacarap> okay
#1404 [16:49] <ProblemsGalore> pedrocacarap, http://support.amd.com/en-us/download/mobile?os=Windows+10+-+64
#1405 [16:49] <ProblemsGalore> Try that, pedrocacarap
#1406 [16:49] <pedrocacarap> I will
#1407 [16:50] <pedrocacarap> there are 2 links
#1408 [16:50] * ProblemsGalore continues waiting for someone to halp.
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#1409 [16:50] <Lord_Ralex> That link will not work for him
#1410 [16:50] <ProblemsGalore> Lord_Ralex, it will not? If I may ask, why?
#1411 [16:50] <Lord_Ralex> ProblemsGalore, because he does not have an AMD graphics card installed
#1412 [16:51] <ProblemsGalore> Lord_Ralex, according to the laptop model, he should. Unless I am mistaken.
#1413 [16:51] <pedrocacarap> Of course I have
#1414 [16:51] <ProblemsGalore> From a quick look around, it seems he has an 8850M. Unless it is removed.
#1415 [16:51] <HelpPlz> Ok guys. I need a little help. Im a dad with limited computer knowledge but im trying to set up these bukkit plugin thingys so my kids can change minecraft. Every where i look i cant find an updated way to set this up. can anyone help?
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#1420 [16:52] <Lord_Ralex> HelpPlz, we do not help with modded content here
#1421 [16:52] * CrystalMare is now known as Crystal|AFK
#1422 [16:52] <CraftJack> Im having some problems with my mc launcher? Whenever I open it, it says, "Unable To Download Minecraft. Please try again later." I have tried reinstalling java and redownloading minecraft.
#1423 [16:52] * HelpPlz [HelpPlz@notlogged] has quit. (Client Quit)
#1424 [16:52] <Lord_Ralex> pedrocacarap, your computer does not report that you have the AMD card in use at all. In fact, it only reports the Intel GPU being registered.
#1425 [16:52] <ProblemsGalore> I too am having a similar problem, although it might not be related. A quick paste.ubuntu link. http://paste.ubuntu.com/12993815/
#1426 [16:52] <tortib> Where can I get help with OptiFine?
#1427 [16:52] <tortib> Where can I get help with OptiFine?
#1428 [16:52] * SteveTheMiner [SteveTheMiner@notlogged] has left #minecrafthelp
#1429 [16:53] <Lord_Ralex> tortib, from wherever you got it from
#1430 [16:53] <pedrocacarap> But I have a amd card
#1431 [16:53] <tortib> I'm asking if anyone knows of a channel on this server with it since this seems to be the server for all minecraft mods
#1432 [16:53] <pedrocacarap> But windows doesn't recognize that
#1433 [16:53] <Lord_Ralex> tortib, and we would not know.
#1434 [16:53] <tortib> You might, or someone else might.
#1435 [16:53] <ProblemsGalore> tortib, this channel does not support modded content.
#1436 [16:54] <tortib> Did I ask for mod support?
#1437 [16:54] <ProblemsGalore> ...
#1438 [16:54] <ProblemsGalore> OptiFine is a mod.
#1439 [16:54] <tortib> Yeah and you didn't read my question very well apparently
#1440 [16:54] <Lord_Ralex> We are not a channel directory. You can use /list to find a channel you want
#1441 [16:54] <CraftJack> Hi, Im having some problems with my mc launcher? Whenever I open it, it says, "Unable To Download Minecraft. Please try again later." I have tried reinstalling java and redownloading minecraft.
#1442 [16:55] <tortib> Lord_Ralex I'm well aware of /list and I already utilized that, just thought there may be something that I was missing.
#1443 [16:55] <tortib> Nice to see that minecraft now works with the latest version of Java on OS X.
#1444 [16:55] <tortib> That's a step in the right direction
#1445 [16:56] <pedrocacarap> So, about my problem.
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#1447 [16:56] <Lord_Ralex> pedrocacarap, then you can try the first file form the link ProblemsGalore gave you, but I can't say if it'd work or not.
#1448 [16:57] <pedrocacarap> okay
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#1450 [16:57] <CraftJack> Anyone have any solutions of how to fix my minecraft launcher? Whenever I open it, it says, "Unable To Download Minecraft. Please try again later." I have tried reinstalling java and redownloading minecraft.
#1451 [16:57] <ProblemsGalore> I ask one last time, as I have to leave quite soon; http://paste.ubuntu.com/12993815/ is my issue.
#1452 [16:57] <ninjACE1304> I just bought the game and the chests wont show up correctly
#1453 [16:57] <Lord_Ralex> ProblemsGalore, you can try using 'sudo update-ca-certificates -f' in a terminalk
#1454 [16:58] * Jvh [Jvh@notlogged] has joined #minecrafthelp
#1455 [16:58] <ProblemsGalore> Lord_Ralex, that worked wonderfully! Thank you.
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#1459 [16:59] <Lord_Ralex> CraftJack, in the "C:\Program Files (x86)\Minecraft" or "C:\Program Files\Minecraft" folder is a nativelog.txt file
#1460 [16:59] <Lord_Ralex> CraftJack, please open that file, copy the contents to http://paste.ubuntu.com and share the link here.
#1461 [16:59] <CraftJack> Okay
#1462 [17:01] <CraftJack> Exactly where do I find this?
#1463 [17:01] <Lord_Ralex> In one of the 2 folders I said above.
#1464 [17:02] <Lord_Ralex> Or did you just download the .exe from the site.
#1465 [17:02] <CraftJack> I downloaded the .exe
#1466 [17:03] <Lord_Ralex> Then in the same folder where the .exe is the nativelog.txt file.
#1467 [17:04] <CraftJack> http://paste.ubuntu.com/12994100/
#1468 [17:04] <CraftJack> Not sure if this is the right nativelog.
#1469 [17:05] <Lord_Ralex> What happens when you go to https://launchermeta.mojang.com/mc/launcher.json
#1470 [17:05] <pedrocacarap> ok guys, thank you for the support, now I need to go, tomorrow I'll try to fix the problem
#1471 [17:05] <pedrocacarap> bye
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#1475 [17:06] <CraftJack> I never found the minecraft folder located in Program Files x86.
#1476 [17:08] * PolarizedGamer1 [PolarizedGamer1@notlogged] has joined #minecrafthelp
#1477 [17:09] <PolarizedGamer1> Hi, everytime I load Minecraft 1.8, it will ALWAYS crash. I have a crash report if u guys wish to see it.
#1478 [17:12] * ssjguilmon [ssjguilmon@notlogged] has quit. (Quit: Web client closed)
#1479 [17:12] <CraftJack> http://paste.ubuntu.com/12994198/
#1480 [17:12] <CraftJack> Here is my nativelog.txt
#1481 [17:12] <CraftJack> Lord_Ralex
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#1484 [17:13] <CraftJack> Hello?
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#1487 [17:14] <Lord_Ralex> CraftJack, what happens when you go to https://launchermeta.mojang.com/mc/launcher.json
#1488 [17:15] * janaTgiraffe [janaTgiraffe@notlogged] has quit. (Quit: Web client closed)
#1489 [17:15] <CraftJack> A whole bunch of... well, words and quotations
#1490 [17:15] <Lord_Ralex> Please copy that to http://paste.ubuntu.com/ and share it
#1491 [17:16] <CraftJack> http://paste.ubuntu.com/12994228/
#1492 [17:17] <Lord_Ralex> What antivirus do you have
#1493 [17:18] <CraftJack> Windows FireWall
#1494 [17:18] <CraftJack> Soon to be getting Norton.
#1495 [17:18] <Lord_Ralex> ??> CraftJack tools/hjt
#1496 [17:18] <Absol> CraftJack: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1497 [17:18] <Absol> CraftJack: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1498 [17:19] <CraftJack> okay
#1499 [17:20] <CraftJack> http://paste.ubuntu.com/12994258/
#1500 [17:22] <ssjguilmon> i just go my son a computer for his birthday and bought minecraft but everytime he tries playing it, it says graphic card not updated and pixel format not accelerated and the last thing it said was something about the memory and that i need to check my java settings, i had a company update all of the drivers but still getting the same message. i updated his minecraft to the 10 version. any ideas?
#1501 [17:24] <ssjguilmon> http://paste.ubuntu.com/12993949/plain/
#1502 [17:26] <mattym> ssjguilmon, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1503 [17:27] <Lord_Ralex> CraftJack, you have Norton stuff already installed. Can you remove those.
#1504 [17:27] <ssjguilmon> it was windows 7 when i got it and it told me to upgrade all of my graphics so i did
#1505 [17:27] <CraftJack> Ill try to
#1506 [17:27] <ssjguilmon> yes i have norton virus
#1507 [17:28] <mattym> ssjguilmon, The computers hardware does not fully support Windows 10. In order to play minecraft on that computer you would need to downgrade it to Windows 7
#1508 [17:28] * PolarizedGamer1 [PolarizedGamer1@notlogged] has quit. (Quit: Web client closed)
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#1510 [17:29] <CraftJack> I cant find Norton when im uninstalling
#1511 [17:29] <ssjguilmon> do i have to downgrade minecraft with it too?
#1512 [17:29] <CraftJack> I dont think you can uninstall/remove this
#1513 [17:30] <Lord_Ralex> ??> CraftJack av/norton/uninstall
#1514 [17:30] <Absol> CraftJack: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#1515 [17:30] <mattym> ssjguilmon, The version of the game you are getting this error on is the regulare PC edition. Just load up the same one on Windows 7
#1516 [17:30] <PolarizedGamer1> Hello, how is everyone doing tonight? I have a very annoying issue with either my laptop or my Minecraft. Whenever I load Minecraft 1.8 through 1.8.9, it will always crash. Does anyone know why? I also have the crash report if the mods need to see it.
#1517 [17:31] <ssjguilmon> ok thank you
#1518 [17:31] <mattym> ??> PolarizedGamer1 launcher/crash-log
#1519 [17:31] <Absol> PolarizedGamer1: We need to see your crash log, which appears after a crash.
#1520 [17:31] <Absol> PolarizedGamer1: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1521 [17:31] <CraftJack> why do I need norton removed?
#1522 [17:32] <Lord_Ralex> CraftJack, it is known to cause issues with Minecraft, and something (very likely norton) is causing the game to not be able to download the files correctly.
#1523 [17:32] <PolarizedGamer1> http://paste.ubuntu.com/12994375/
#1524 [17:32] <CraftJack> Ok
#1525 [17:32] <mattym> PolarizedGamer1, Can you get me a link to the contents of the Launcher Log tab from the game launcher
#1526 [17:33] * duda [duda@notlogged] has joined #minecrafthelp
#1527 [17:33] <ssjguilmon> how can i purchase new graphics hardware?
#1528 [17:33] <PolarizedGamer1> Hold on, I'll try to get all the info. Usually there's about five more lines.
#1529 [17:34] <mattym> ssjguilmon, You need to research a graphics card that if both compatable with Windows 10 and the rest of your hardware
#1530 [17:34] <CraftJack> I need to restart my pc
#1531 [17:34] <CraftJack> Is this absolutly nessacery?
#1532 [17:35] <Lord_Ralex> CraftJack, yes
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#1534 [17:35] <ssjguilmon> can you buy a new graphics card?
#1535 [17:35] <CraftJack> okay, I will be right back as sson as Its restarted
#1536 [17:35] <mattym> ssjguilmon, Yes thats the idea
#1537 [17:35] <ssjguilmon> any idea from where?
#1538 [17:36] <mattym> ssjguilmon, Lots of places. We don't do any direct suggestions for hardware.
#1539 [17:36] <ssjguilmon> oh ok thank you for your help
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#1542 [17:39] * Chromaryu is now known as Chroma|afk
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#1544 [17:39] <PolarizedGamer1> http://paste.ubuntu.com/12994414/ This is all I get. After it loads 512x512 it crashes. How can I change it to not spawn 512x512 textures?
#1545 [17:40] <mattym> PolarizedGamer1, Have you added any mods?
#1546 [17:40] <PolarizedGamer1> Nope, a clean MC file.
#1547 [17:40] * pleasehelp [pleasehelp@notlogged] has joined #minecrafthelp
#1548 [17:40] <mattym> PolarizedGamer1, Were you flipping through the ingame shaders?
#1549 [17:41] <PolarizedGamer1> No, it won't even load.
#1550 [17:41] <PolarizedGamer1> This is the first time I tried to play MC on this laptop
#1551 [17:41] <mattym> PolarizedGamer1, Ok lets try this. Open up your launcher and find the button that says edit profile
#1552 [17:41] <PolarizedGamer1> Ok
#1553 [17:41] <mattym> PolarizedGamer1, Click that, then in that windows there should be a button for Open Game Directory. hit that one
#1554 [17:42] <mattym> PolarizedGamer1, You have no saves on this computer yet right?
#1555 [17:42] * ssjguilmon [ssjguilmon@notlogged] has quit. (Quit: Web client closed)
#1556 [17:42] <PolarizedGamer1> Folder is empty.
#1557 [17:42] * Jin17 [Jin17@notlogged] has quit. (Quit: Nettalk6 - www.ntalk.de)
#1558 [17:42] * Josh_ [Josh_@notlogged] has joined #minecrafthelp
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#1560 [17:43] <CraftJack> Hey
#1561 [17:43] <mattym> PolarizedGamer1, Nothing at all in the folder that opens when you hit Open Game Dir, or just the saves?\
#1562 [17:43] * Josh_ [Josh_@notlogged] has quit. (Client Quit)
#1563 [17:43] <PolarizedGamer1> No saves.
#1564 [17:43] <CraftJack> Lord_Ralex?
#1565 [17:43] <mattym> PolarizedGamer1, In the folder that opened when you hit Open Game Directory. Delete everything
#1566 [17:44] <mattym> PolarizedGamer1, Then close out of the launcher, reopen it and try to start the game again
#1567 [17:44] <PolarizedGamer1> Ok, give me a few minutes.
#1568 [17:44] * tony_ [tony_@notlogged] has joined #minecrafthelp
#1569 [17:44] * aj_ [aj_@notlogged] has joined #minecrafthelp
#1570 [17:44] <aj_> hey
#1571 [17:44] <tony_> hi
#1572 [17:44] <aj_> i need help reseting my minecraft security pass
#1573 [17:44] <aj_> the questions
#1574 [17:45] * zPedrinhoMG [zPedrinhoMG@notlogged] has joined #minecrafthelp
#1575 [17:45] <aj_> and i have a pass and accoutn ots not working
#1576 [17:45] * zPedrinhoMG [zPedrinhoMG@notlogged] has quit. (Client Quit)
#1577 [17:45] <mattym> aj_, WHat have you tried to do?
#1578 [17:45] <CraftJack> When I removed norton, I tried again and it didnt work
#1579 [17:45] <tony_> my new password doesnt work after i reset it
#1580 [17:45] <mattym> CraftJack, What is the error it gives you?
#1581 [17:45] <aj_> o tried reseting by email but it never sent
#1582 [17:45] <tony_> aj_, i have the same problem
#1583 [17:45] <CraftJack> Unable To Download minecraft. Pleae try again later.
#1584 [17:45] <aj_> ive tried like 3 times
#1585 [17:45] <tony_> i tried 5.
#1586 [17:45] <tony_> my kid was pissed
#1587 [17:45] <aj_> lol
#1588 [17:46] <mattym> CraftJack, Can you make a fresh hijackthis log?
#1589 [17:46] <tony_> is this technical support?
#1590 [17:46] <CraftJack> Yes, just need the lin
#1591 [17:46] <mattym> tony_, What happens if you try to log in at account.mojang.com/me ?
#1592 [17:46] <CraftJack> link*
#1593 [17:46] <mattym> ??> CraftJack tools/hjt
#1594 [17:46] <Absol> CraftJack: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1595 [17:46] <Absol> CraftJack: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1596 [17:46] <tony_> with which password?
#1597 [17:46] <pleasehelp> Hi, I haven't played in a while but I have forgotten what email I used to "migrate" and if I even did migrate
#1598 [17:46] <tony_> i have no confidence thnat the new password was saved
#1599 [17:46] <mattym> tony_, Most recent one you have set
#1600 [17:46] <aj_> hey is there a way to bypass the security questions
#1601 [17:47] <mattym> aj_, Log in on the computer that made the account
#1602 [17:47] <PolarizedGamer1> Loading game now, mattym.
#1603 [17:47] <tony_> Error! Unknown e-mail address or password.
#1604 [17:47] <mattym> ??> aj_ mojang/email
#1605 [17:47] <Absol> aj_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1606 [17:47] <Absol> aj_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1607 [17:47] <aj_> qich is non existant
#1608 [17:47] <mattym> aj_, If you cant get the email, you will need to fill in the form Absol linked
#1609 [17:47] <mattym> ??> tony_ login/throttle
#1610 [17:47] <Absol> tony_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1611 [17:47] <Absol> tony_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1613 [17:48] <CraftJack> http://paste.ubuntu.com/12994517/
#1614 [17:48] <aj_> ha no its my security questions
#1615 [17:48] <tony_> i reset password->attempt login->fail->reset password-attempt login->fail
#1616 [17:48] <aj_> idk how to change them
#1617 [17:48] <tony_> I never try the same UN/PW more that once
#1618 [17:48] <PolarizedGamer1> And Minecraft isn't responding.
#1619 [17:48] <mattym> tony_, Doesnt matter, read the info Absol sent
#1620 [17:49] <CraftJack> Mattym, http://paste.ubuntu.com/12994517/
#1621 [17:49] <Raheeq> http://paste.ubuntu.com/12994501/ My minecraft does not want to work
#1622 [17:49] <mattym> aj_, IF you tried to do it via the email and it didnt work, you need to fill out the form Absol linked
#1623 [17:50] * PolarizedGamer1 [PolarizedGamer1@notlogged] has quit. (Quit: Web client closed)
#1624 [17:50] <tony_> i don't see any of ABSOL's stuff
#1625 [17:50] * Raheeq [Raheeq@notlogged] has quit. (Client Quit)
#1626 [17:51] <mattym> ??> tony_ login/throttle
#1627 [17:51] <Absol> tony_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1628 [17:51] <Absol> tony_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1629 [17:51] <aj_> absol can u send it again
#1630 [17:51] <mattym> ??> aj_ mojang/email
#1631 [17:51] <Absol> aj_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1632 [17:51] <Absol> aj_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1633 [17:51] <tony_> it should say the account is LOCKED, then, not Error! Unknown e-mail address or password.
#1634 [17:51] <aj_> the security question reset
#1635 [17:52] <CraftJack> mattym, here is the fresh hijackthis log http://paste.ubuntu.com/12994517/
#1636 [17:52] <mattym> tony_, Its part of a security feature, and announcing itself would defeat the purpose
#1637 [17:52] <mattym> CraftJack, Are you on a home internet network or a public one?
#1638 [17:52] <CraftJack> Home internet
#1639 [17:53] <mattym> CraftJack, Have you tried restarting your internet/router?
#1640 [17:53] <CraftJack> Nope.
#1641 [17:53] <CraftJack> Is that seriously the problem...
#1642 [17:53] <tony_> but that is besides the point: after I changed it the first time, it didn't work.
#1643 [17:53] <tony_> just the first time.
#1644 [17:53] <mattym> CraftJack, Before we try anything else. lets try that
#1645 [17:53] <mattym> tony_, The number of tried isnt exact.
#1646 [17:53] <CraftJack> Okay
#1647 [17:53] <CraftJack> see you in a bit!
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#1649 [17:54] <aj_> absol i need a security question reset please or a person live person of course contact customer support number plz
#1650 [17:54] <tony_> so my son cannot play for 3 hours becuse the changed password didn'
#1651 [17:54] <mattym> tony_, The error you are getting, means the account is locked. Wait the 3 hours without attempting to log in. Then log in with the most recent info you set
#1652 [17:54] <tony_> tt take effect?
#1653 [17:55] <aj_> absol?
#1654 [17:55] <mattym> aj_, There is no phone number. If you cannot remember your security answers or log in from the computer you were last able to log into. Then the only way to reset the questions is via that form
#1655 [17:55] <aj_> awwwww man
#1656 [17:55] <aj_> ok
#1657 [17:55] <aj_> jeese
#1658 [17:55] <aj_> minecraft needs to fix that
#1659 [17:55] <aj_> srsly
#1660 [17:55] <tony_> and requesting a reset, validly, does not unlock the account?
#1661 [17:56] <mattym> tony_, No
#1662 [17:56] <tony_> at least there, in my email, a note saying the account is locked should be sent.
#1663 [17:56] <aj_> anyone know how to get admin pass for a school computer
#1664 [17:56] <Lord_Ralex> tony_, the lockout is network based, not account based
#1665 [17:56] <tony_> dude!
#1666 [17:57] <mattym> tony_, Its part of a security measure to keep people from using random program to try every password. If it gave away any info on what it was doing, then it would be pointless
#1667 [17:57] <aj_> so any tips?im trying to download a game and i cant without the pass
#1668 [17:57] <Lord_Ralex> aj_, you do what Absol said to do, which was email Mojang.
#1669 [17:57] <tony_> does the account get locked out if I request too many password changes?
#1670 [17:57] <aj_> yup i did
#1671 [17:57] <tony_> cuz that's what it seams like
#1672 [17:57] <aj_> thanks 😛
#1673 [17:58] <aj_> anyone wanna skype and go on agar.io?
#1674 [17:58] <tony_> can you verify that my account is in fact locked out, and precisely when the lockout occured?
#1675 [17:58] <Lord_Ralex> tony_, no we cannot
#1676 [17:58] <Anna> aj_: this is a minecraft help channel, if you want general chat see one of the other channels in /list
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#1680 [17:59] <CraftJack> Back restarted my internet
#1681 [17:59] <Chelsea> I need help
#1682 [17:59] <Anna> ??> Chelsea ask
#1683 [17:59] <Absol> Chelsea: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1684 [17:59] <Absol> Chelsea: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#1686 [18:00] <CraftJack> Mattym?
#1687 [18:00] <aj__> anyone wanna skype and agar.io?
#1688 [18:00] <CraftJack> I restarted my internet then tried mc
#1689 [18:00] <Chelsea> Im not sure if this auto placement of blocks is intentional or not but if if not how do I fix it?
#1690 [18:00] <CraftJack> It didn't work.
#1691 [18:00] <mattym> CraftJack, Same error?
#1692 [18:00] <Anna> aj__: as I said this channel is for help with minecraft. General chat or other things can be found in different irc channels
#1693 [18:00] <CraftJack> Yup
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#1695 [18:01] <CraftJack> This has been going for about 2 days now.
#1696 [18:01] <mattym> CraftJack, Anything that changed then?
#1697 [18:01] <CraftJack> Nope
#1698 [18:01] <Chelsea> I need help 😑
#1699 [18:01] <CraftJack> Same error.
#1700 [18:01] <Anna> Chelsea: what is the exact problem? try pushing F11 or the place block key
#1701 [18:02] <CraftJack> What can I do now?
#1702 [18:02] <Chelsea> I'm on Xbox. If I choose a block have to have a blank space for it not to automatically place blocks
#1703 [18:02] <mattym> ??> CraftJack av/adwcleaner
#1704 [18:02] <Absol> CraftJack: ADWCleaner is an utility to clean a PC which is infested with malware.
#1705 [18:02] <Absol> CraftJack: Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
#1706 [18:02] <mattym> CraftJack, Download the tool Absol linked
#1707 [18:03] <mattym> CraftJack, Start it, run a scan, then clean
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#1709 [18:03] <mattym> Chelsea, Have you tried restarting the controller?
#1710 [18:04] <CraftJack> What is this Windows SmartScreen?
#1711 [18:04] <CraftJack> It says it can't be reached or something.
#1712 [18:04] <Alex_> Hello everybody. Why can not I migrate my old account?
#1713 [18:04] <mattym> CraftJack, No sure, just let the program run
#1714 [18:05] <Chelsea> Many times it's been like this for a good month
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#1716 [18:05] <CraftJack> Its done
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#1718 [18:06] <Chelsea> I just got and update request so I'm updating it that might fix it.
#1719 [18:06] <CraftJack> What do I do now
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#1721 [18:06] <mattym> Chelsea, We dont do a lot of Console support. Only other thing i would suggest is to reinsall the game. But on the Xbox i am not sure how that effects the saves
#1722 [18:06] <mattym> CraftJack, One sec
#1723 [18:06] <mattym> ??> CraftJack av/malwarebytes
#1724 [18:06] <Absol> CraftJack: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1725 [18:06] <Absol> CraftJack: Download it here: http://www.malwarebytes.org/
#1726 [18:07] <mattym> CraftJack, Run a scan or system cleaning with that program as well
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#1729 [18:09] <CraftJack> Come to think of it, I locked myself out of my router/intenet. I managed to fix it. Since then minecraft wouldn't work as well as minecraft.net and minecraft fourms. Is this a coinsedence?
#1730 [18:09] <mattym> CraftJack, Seems like you could have done something that is no blocking/loosing the connection
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#1734 [18:10] <CraftJack> Hmm. Do you think reseting my router will work?
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#1736 [18:11] <mattym> CraftJack, Worth a try
#1737 [18:11] <redmonkey123> my realm server says operation in progress on server 403... what do i do?
#1738 [18:11] <CraftJack> If this works.
#1739 [18:11] <CraftJack> Thanks mattym, I will be doing this.
#1740 [18:12] <MGAmend> i just got mincraft for my son for the xbox one and after the update it keeps crashing does anyone have a fix
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#1742 [18:13] <mattym> MGAmend, We dont do a lot of console support. but as you just got it, its worth a try to completely remove the app, and try to reinstall it
#1743 [18:13] * Jeff_Gamer_PvP [Jeff_Gamer_PvP@notlogged] has quit. (Quit: Web client closed)
#1744 [18:14] <redmonkey123> And any one that tries to connect gets the same thing
#1745 [18:15] <MGAmend> did that and it still has the same issue i even got a new copy thinking maybe i got a bad copyu
#1746 [18:15] <Rony> So whenever I start up minecraft on windows 10, it just shows a black screen and music starts playing, any ideas?
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#1748 [18:16] <MGAmend> every other game works fine on my console
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#1750 [18:18] <redmonkey123> is there anything that i can do to fix it? it wont even let me shut down the server
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#1754 [18:26] <Technomancer999> Hello are any admins present at this time? I have an issue regarding server setup and getting the ports to function properly
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#1761 [18:44] <squidster123654> It says in the launcher that the game is already playing and I don't have it open. What do I do?
#1762 [18:46] <squidster123654> The launcher version is 1.6.48
#1763 [18:46] * LucasPlayer [LucasPlayer@notlogged] has joined #minecrafthelp
#1764 [18:48] <squidster123654> It says in the launcher that the game is already playing and I don't have it open. What do I do?
#1765 [18:48] <squidster123654> The launcher version is 1.6.48
#1766 [18:51] * BrickStacker [BrickStacker@notlogged] has joined #minecrafthelp
#1767 [18:52] <BrickStacker> Hello, im new to the game, i have some questions.....anyone care to chat?
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#1771 [18:53] <Brick> Someone took my account and changed my username
#1772 [18:53] <Brick> I have my account back, but I want to change my username back
#1773 [18:55] <BrickStacker> How do I create a world and then put it online for others to go through?
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#1782 [19:15] <Skillstopaybillz> Need help with minecraft crash report
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#1788 [19:23] <VOIDED> Can someone help me with this, Randomly, I can't log into minecraft for about an hour at a time. It happens often and I need a solution, Mojang is still yet to give me one. It says invalid credentials, while they are right. I've used magic launcher and vanilla launcher, someone help?!
#1789 [19:24] <VOIDED> anybody?
#1790 [19:27] <VOIDED> smh
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#1803 [19:58] <paskill> hello i have java.lang.NullPointerException: group
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#1808 [20:01] <Dankrr> Hello anyone here?
#1809 [20:01] <Anna> ??> Dankrr asj
#1810 [20:01] <Anna> ??> Dankrr ask
#1811 [20:01] <Absol> Dankrr: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1812 [20:01] <Absol> Dankrr: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#1814 [20:03] <Dankrr> Hello, well I have not logged into my minecraft account for a few months, I tried to log in and it said incorrect password, I tried to change the password on the Mojang website with the account that it is associated with, but it wouldnt let me log in
#1815 [20:03] <Dankrr> Even though i changed the password to the account and typed in the correct one
#1816 [20:03] <Dankrr> Now the Mojang website and minecraft both say the password is wrong when i just changed it
#1817 [20:04] <Andrio> ??> Dankrr login/throttle
#1818 [20:04] <Absol> Dankrr: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1819 [20:04] <Absol> Dankrr: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1824 [20:12] <afraz> i have some problems with my minecraft it crashes before even loading it
#1825 [20:13] <Andrio> ??> afraz launcher/crash-log
#1826 [20:13] <Absol> afraz: We need to see your crash log, which appears after a crash.
#1827 [20:13] <Absol> afraz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1828 [20:15] <afraz> http://paste.ubuntu.com/12995732/
#1829 [20:16] <Andrio> ok.
#1830 [20:16] <Andrio> ??> afraz win/DXDiag
#1831 [20:16] <Absol> afraz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1832 [20:18] <afraz> http://paste.ubuntu.com/12995755/
#1833 [20:20] <Andrio> afraz, it seems your graphics card is not supported on Windows 10.
#1834 [20:20] <Andrio> You'll need a new one, or to downgrade to Windows 8.1.
#1835 [20:20] <afraz> oh how do u down grade
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#1838 [20:24] <Andrio> Did you have Windows 7 or 8.1 on that PC before?
#1839 [20:24] <evilredkilla> Hey guys, so like I migrated my minecraft account a while back. I think I still remember the new username that I chose and whenever I log in to that said account, it says I do not own the game
#1840 [20:25] <Andrio> You changed the username?
#1841 [20:25] <evilredkilla> yeah
#1842 [20:25] <evilredkilla> And to change the username I had to migrate the account correct?
#1843 [20:25] <Andrio> Yes.
#1844 [20:25] <Andrio> But now that it's migrated to mojang.com, you use your email address to log in, not your username.
#1845 [20:26] <evilredkilla> I understand that, but it says I do not own the game
#1846 [20:26] <Andrio> Mhm
#1847 [20:26] <Andrio> What's the new username?
#1848 [20:26] <evilredkilla> Pretty positive its OriginallyTM
#1849 [20:27] <Andrio> It seems that's a paid account.
#1850 [20:27] <Andrio> Are you sure you got the email address right?
#1851 [20:27] <evilredkilla> I might not have...
#1852 [20:27] <Andrio> mm
#1853 [20:27] <evilredkilla> Is there any way you can check what email is associated with that username?
#1854 [20:28] <Andrio> No, that would be a privacy issue.
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#1856 [20:28] <evilredkilla> Ahhh I see
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#1858 [20:28] <Andrio> You can try all of your email addresses, though.
#1859 [20:28] <Andrio> ??> evilredkilla account/retrieve-name
#1860 [20:28] <Absol> evilredkilla: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
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#1862 [20:28] <Andrio> Thanks for your understanding though. :-)
#1863 [20:28] <evilredkilla> And then whichever one says OriginallyTM, it should be that one?
#1864 [20:28] <Andrio> yes.
#1865 [20:29] <evilredkilla> Okay, I'll go try that. Thank you very much!
#1866 [20:31] <afraz> yes i did have 8.1 before
#1867 [20:31] <Andrio> ??> afraz win/downgrade
#1868 [20:31] <Absol> afraz: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1879 [20:35] <evilredkilla> I actually finally found the email! It was an email I completely forgot about but my best friend reminded me of it because the name was dumb
#1880 [20:35] <evilredkilla> :D
#1881 [20:35] <Andrio> Ah, cool.
#1882 [20:36] <evilredkilla> Thanks Andrio
#1883 [20:36] <Andrio> No problem.
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#1892 [21:01] <Technomancer999> Hello are any admins present at this time? I have an issue regarding server setup and getting the ports to function properly. Im tryin to port forward through 25565, but the port doesnt seem to be open or working despite being open in my router, im not sure what Id id wrong
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#1894 [21:04] <Andrio> You don't need an admin for that.
#1895 [21:04] <Optic_Junniel> Hi
#1896 [21:04] <Andrio> Technomancer999, are you sure it's correct? Local IP addresses often change.
#1897 [21:04] <Andrio> Public ones may also change.
#1898 [21:05] <Optic_Junniel> I need a help with my lack of updated graphics drivers
#1899 [21:05] <Andrio> OK
#1900 [21:05] <Andrio> ??> Optic_Junniel win/DXDiag
#1901 [21:05] <Absol> Optic_Junniel: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1902 [21:06] <Optic_Junniel> I already have DxDiag.txt
#1903 [21:06] <Andrio> OK
#1904 [21:06] <Andrio> I'd like to see it, then
#1905 [21:06] <Optic_Junniel> http://paste.ubuntu.com/12996321/
#1906 [21:10] <Andrio> I'm afraid your graphics card is not supported on Windows 8.1.
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#1908 [21:11] <Optic_Junniel> How can I support my graphics to windows 8.1?
#1909 [21:11] <Optic_Junniel> this is the new 1 if you'd like to see it once again
#1910 [21:11] <Optic_Junniel> http://paste.ubuntu.com/12996351/
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#1912 [21:12] <Andrio> You'll need to downgrade to Windows 8 or 7, or use a newer PC
#1913 [21:17] <Optic_Junniel> Do you have any idea whats the good video from the youtube that can help me a lot to downgrade to windows 8?
#1914 [21:18] <Andrio> Google might.
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#1920 [21:28] <Technomancer999> Andrio I think its right, I got it from googling my IP. the issue is Idk, something else is blocking the ports, it isnt that I doubt I entered the port into my router, somethings going on
#1921 [21:28] <Andrio> Can you show me a screenshot of your port forwarding settings?
#1922 [21:28] <tyteen4a03> Technomancer999, do you have one router or do you have a router and a modem
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#1930 [21:36] <Technomancer999> I have a Verizon Router but I also use an ASUS 1200AC to boost the signal
#1931 [21:37] <Technomancer999> I added the port forwards into the verizon which is my ISP, the ASUS is just being used as a wifi antenna
#1932 [21:37] <Technomancer999> tyteen4a03
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#1956 [22:23] <Awsome26> hello, i need help. I cannot log into my minecraft account. It is migraited to mojang and i also have scrolls on the account. Even after multiple password resets, the website and launcher tells me my password is incorrect. I've tried on two browsers and the result is the same
#1957 [22:23] <Awsome26> Any idea what is up?
#1958 [22:31] <mattym> ??> Awsome26 login/throttle
#1959 [22:31] <Absol> Awsome26: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1960 [22:31] <Absol> Awsome26: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1965 [22:39] <EstevenAlvarez> im getting error codes java.netconnectexcenption: connection refused no further infomation: if i want to make server
#1966 [22:41] <Awsome26> thank you wish it was more obvious that i was locked out
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#1976 [22:59] <RyanBuildsMc> Hello, im Ryan and i need help logging into my minecraft. I cant login and when i press reset password i dont get an email
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#1984 [23:32] <poopyface> Hey my login isn't working any ideas?
#1985 [23:32] <poopyface> it knows my email address
#1986 [23:32] <poopyface> but wont' accept any password i reset it to
#1987 [23:32] <Andrio> ??> poopyface login/throttle
#1988 [23:32] <Absol> poopyface: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1989 [23:32] <Absol> poopyface: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1990 [23:33] <poopyface> the password I originally had set didn't work either
#1991 [23:33] <poopyface> also on the minecraft.net website it didn't register my email
#1992 [23:34] <poopyface> it only appears to know my email when I attempt to create a new registration
#1993 [23:34] <Andrio> It should have done.
#1994 [23:34] <poopyface> ...
#1995 [23:34] <Andrio> I don't know of any way to create a Minecraft account with no email address...
#1996 [23:35] <poopyface> no i'm saying that when i attempted to login originally on the website it said that it didn't recoginize the email/password
#1997 [23:35] <Andrio> Ah.
#1998 [23:35] <poopyface> then i attempted to find my username
#1999 [23:35] <poopyface> and didn't know the email
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#2001 [23:35] <xHillanatorx> hey
#2002 [23:35] <poopyface> then i attempted to create a new one
#2003 [23:36] <poopyface> and it said email was registered already
#2004 [23:36] <xHillanatorx> How do i reset my account questions
#2005 [23:36] <poopyface> i see
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#2007 [23:36] <xHillanatorx> w
#2008 [23:37] <Andrio> xHillanatorx, see https://help.mojang.com/customer/portal/articles/797301.
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#2011 [23:42] <giolebron> hola
#2012 [23:43] <giolebron> hola alguien me puede ayudar
#2013 [23:43] <giolebron> hi
#2014 [23:45] <giolebron> i need help to minecraft windows 10 im play but frezze with internet conetion and offf mi modem and minecraft no freezze
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