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#3 [00:09] <Timothy> Could I have some help?
#4 [00:11] <Timothy> I have a problem with my mc ever since the 1.7 update I can't play single player specificly on this pc I can play is on my really bad laptop but not this desktop when I start a world only the spawn chunks will load and I am unable to break any blocks its just like a really bad server if you want my pc specs ask
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#9 [00:27] <nonro> can someone tell me how to make a server so me an my friend can play on?
#10 [00:27] <Timothy> https://www.youtube.com/watch?v=volejWbTIKY
#11 [00:27] <Timothy> there :)
#12 [00:28] <nonro> i dont want a LAN connection i need something for online, does that vid cover it?
#13 [00:28] <Timothy> you mean a host?
#14 [00:29] <Timothy> The video shows how to allow other people to go on if thats what you want
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#16 [00:33] <Timothy> angry
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#18 [00:35] <Timothy> zori
#19 [00:35] <Zoriark> So when i make a world and attempt to enter it i end up crashing every time. is there anyway to fix this?
#20 [00:36] <Timothy> I have a similarish problem
#21 [00:36] <Timothy> I have a problem with my mc ever since the 1.7 update I can't play single player specificly on this pc I can play is on my really bad laptop but not this desktop when I start a world only the spawn chunks will load and I am unable to break any blocks its just like a really bad server if you want my pc specs ask
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#23 [00:37] <Timothy> kuma
#24 [00:38] <Zoriark> normally i can play before the whole new update and all and now for some reason it starts crashing and when i tried uninstalling and reinstall the old client (cant even install new one) and make a new world again i keep crashing....
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#26 [00:39] <Timothy> belle
#27 [00:39] <Belle> When I go on minecraft it tells me that I only have the demo
#28 [00:40] <Zoriark> Go to the main page and download the main client
#29 [00:40] <Zoriark> https://minecraft.net/download
#30 [00:40] <Belle> Ok
#31 [00:40] <Zoriark> Only if you have a paid account
#32 [00:40] <Timothy> https://help.mojang.com/customer/en/portal/articles/425381-minecraft-demo-mode?b_id=5408
#33 [00:41] <Timothy> did you buy the game?
#34 [00:41] <Belle> Yes
#35 [00:42] <Belle> What is the main client I have to download?
#36 [00:42] <Timothy> the only one?
#37 [00:43] <Zoriark> if you are windows go under windows
#38 [00:43] <Zoriark> mac is under mac
#39 [00:43] <Belle> I click get minecraft and it takes me to where I have to pay
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#41 [00:43] <Timothy> oldtop
#42 [00:43] <Zoriark> if you dont see it press "See all platforms"
#43 [00:44] <Belle> I have already paid and I played on it for many months
#44 [00:45] <Belle> It won't let me do anything except pay for minecraft
#45 [00:47] <Belle> Plz help
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#51 [00:57] <neutiquam> \quit
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#59 [01:31] <Timothy> I need some help on minecraft when I try to play single player I can't no chunks but the spawn chunks will load I can break no blocks etc its like a horribly laggy server I get plenty of fps and have enough ram etc this has been happening to be ever since the 1.7 update I can do single player on my really bad laptop okish but its laggy since its not that good if you want to know my pc's specs please ask and ill give them to you
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#68 [02:04] <player_> tufer123
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#79 [04:20] <OGBuffalo> I can't login to mojang even though I type the correct password for the correct email.
#80 [04:21] <OGBuffalo> And I reset password
#81 [04:21] <OGBuffalo> Multiple times
#82 [04:22] * Mrscaryy [Mrscaryy@notlogged] has joined #minecrafthelp
#83 [04:24] <Mrscaryy> hello my minecraft told me that the graphics rendering is not correct, what should I do?
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#85 [04:25] <Mrscaryy> then ?
#86 [04:30] <Mrscaryy> my computer says it's from my graphics card but I have it updated and I'm 10 windows, what should I do?
#87 [04:33] <Mrscaryy> I need help, my computer says it's from my graphics card but I have it updated and I'm 10 windows, what should I do
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#93 [05:18] <NoahZagt> helle
#94 [05:18] <NoahZagt> hello
#95 [05:19] <NoahZagt> i can play minecraft on windows 10 32bit
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#99 [05:29] <xDemonKiller> help! i have a problem but i dont know what is it? i have the latest version of NVIDIA. Crash report: http://paste.ubuntu.com/13246817/
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#104 [05:54] <Andrei002> my problem is the graphics i did update but i have the problem
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#106 [05:57] <mini_muckers> Hello my name is mini_muckers and every time i try to start up minecraft i get a crash report
#107 [05:58] <Andrei002> yeah me too
#108 [06:01] <mini_muckers> Can anyone get on?
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#111 [06:13] <FullFunky0> Hi there, we have 2 different issues: 1) our 1 Xbox 360 machine will not allow 2 players even when the HDMI cable is connected, it never allows it 2) our 2nd xbox 360 machine that does allow 2 players, doesn't allow player 2 to use camera (move head or view, or move camera) yet player 1 can and even if we switch remotes, still player 2 can't move their "head" / camera
#112 [06:14] <FullFunky0> sorry please also note that these issue are happening using the same disc, yet on 2 different machines at separate occasions of course.
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#114 [06:16] <Andrei002> im playing on a pc/desktop
#115 [06:17] <FullFunky0> well I think this is just users supposed to be trying to help users... disappointing, can't find proper support :(
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#117 [06:19] <Andrei002> yeah right
#118 [06:20] <FullFunky0> very frustrating... just need some help and no one can help
#119 [06:20] <Andrei002> i am here for about 30mins :#
#120 [06:21] <FullFunky0> I think we are wasting our time lol
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#122 [06:21] <FullFunky0> Since Microsoft owns Majong now, shouldn't they be giving support?
#123 [06:22] <Andrei002> im playing agar.io while waiting
#124 [06:23] <FullFunky0> I don't even play... I am doing this for my sons :/
#125 [06:23] <Andrei002> ohhh, what really is your problem?
#126 [06:23] <Andrei002> maybe i can help
#127 [06:24] <xDemonKiller> CubeTheThird: that doesnt worked :I http://paste.ubuntu.com/13247019/
#128 [06:24] <xDemonKiller> the report
#129 [06:24] <xDemonKiller> oops, not that: http://paste.ubuntu.com/13247018/
#130 [06:25] <FullFunky0> we have 2 different issues: 1) our 1 Xbox 360 machine will not allow 2 players even when the HDMI cable is connected, it never allows it 2) our 2nd xbox 360 machine that does allow 2 players, doesn't allow player 2 to use camera (move head or view, or move camera) yet player 1 can and even if we switch remotes, still player 2 can't move their "head" / camera
#131 [06:25] * Clock [Clock@notlogged] has joined #minecrafthelp
#132 [06:25] <FullFunky0> so I have 2 sons who can never play 2 player and 1 disc so they can't both play at the same time - it's torture!
#133 [06:26] <xDemonKiller> Help! http://paste.ubuntu.com/13247018/
#134 [06:26] <Clock> ??> xDemonKiller mods
#135 [06:26] <Absol> xDemonKiller: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#136 [06:26] <Absol> xDemonKiller: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#137 [06:27] <xDemonKiller> nope. i deleted them.
#138 [06:27] <Andrei002> sorry i can't help you either
#139 [06:28] <Clock> xDemonKiller, from your own crash report: "FML: MCP v9.05 FML v7.10.104.1358 Minecraft Forge 10.13.3.1358 Optifine OptiFine_1.7.10_HD_U_B5 19 mods loaded, 19 mods active"
#140 [06:28] <xDemonKiller> ???!?
#141 [06:28] <Andrei002> http://paste.ubuntu.com/13246904/
#142 [06:28] <xDemonKiller> i dont know! i delete everytinhg
#143 [06:28] <xDemonKiller> i will chek
#144 [06:28] <xDemonKiller> check*
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#146 [06:28] <Clock> Andrei002, your graphics card is not supported on windows 8, downgrade to windows 7, get a new graphics card or use a different computer
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#148 [06:29] <xDemonKiller> nope. i dont know why that is there?! i have only Kronos.
#149 [06:30] <xDemonKiller> oh, and Huzuni
#150 [06:30] <Clock> and we don't support neither of them
#151 [06:35] <xDemonKiller> so... what i CAN do
#152 [06:40] <xDemonKiller> Clock: if i REALLY have them can you say how to delete them because i never deleted forge or Optifine
#153 [06:43] <Andrio> ??> xDemonKiller win/reinst
#154 [06:43] <Absol> xDemonKiller: You may need to reinstall the locally installed files that Minecraft puts into place.
#155 [06:43] <Absol> xDemonKiller: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#156 [06:43] <xDemonKiller> but where are the files with the forge and optifine?
#157 [06:44] <xDemonKiller> i deleted them from "versions"
#158 [06:45] <Andrio> Can only be there... unless you use a custom launcher.
#159 [06:46] <xDemonKiller> nope. i have the latest version of Minecraft Launcher
#160 [06:47] <xDemonKiller> i dont have any forge, but i have the folder "mods" so i think my forge is not deleted but some1 say where is the folder with forge and how to delete it
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#164 [06:57] <xDemonKiller> but i have crazycraft
#165 [06:57] <xDemonKiller> do i need to delete it?
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#169 [07:10] <JRHughes> Hey guys - struggling to get Minecraft working. Can anyone assist? I have my dxdiag if needed.
#170 [07:11] <Clock> post the link to it here
#171 [07:11] <JRHughes> http://paste.ubuntu.com/13247285/
#172 [07:11] <JRHughes> http://paste.ubuntu.com/13247285/
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#174 [07:11] <Clock> JRHughes, your graphics card is not supported on windows 8, downgrade to windows 7, get a new graphics card or use a different computer
#175 [07:12] <JRHughes> "Lack of updated graphics drivers" is the error.
#176 [07:12] <JRHughes> OK - downgrading to 7 is fine. Just installed 8 to a new machine. Thanks!
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#184 [07:16] <Dzhokerman> -- System Details -- Details: Minecraft Version: 1.7.5 Operating System: Windows XP (x86) version 5.1 Java Version: 1.8.0_60, Oracle Corporation Java VM Version: Java HotSpot(TM) Client VM (mixed mode), Oracle Corporation Memory: 140847384 bytes (134 MB) / 176836608 bytes (168 MB) up to 523501568 bytes (499 MB) JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx512
#185 [07:18] <criptofever123> -- System Details -- Details: Minecraft Version: 1.8.8 Operating System: Windows XP (x86) version 5.1 Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) Client VM (mixed mode), Oracle Corporation Memory: 79839768 bytes (76 MB) / 155062272 bytes (147 MB) up to 1060372480 bytes (1011 MB) JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx1G -XX:+UseConcM
#186 [07:18] <Clock> ?? paste
#187 [07:18] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#188 [07:21] <criptofever123> http://paste.ubuntu.com/13247348/
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#201 [07:33] <ssesksjdmdjqq> gfgmzbmz
#202 [07:33] <ssesksjdmdjqq> hjzuri7i
#203 [07:33] <ssesksjdmdjqq> kiz
#204 [07:33] <ssesksjdmdjqq> +u
#205 [07:33] <ssesksjdmdjqq> u
#206 [07:33] * Absol kicked ssesksjdmdjqq from #minecrafthelp (Reason: sesksjdmdjqq :Stop spamming)
#207 [07:37] <Andrio> +b
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#209 [07:39] <EleGiggle_> Guys I uploaded a custom world to my server but I can't find like.. the building. IT spawned me randomly in the world. How can I easily find the actual... build in the world?
#210 [07:43] <Andrio> Where'd you get the custom world from?
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#212 [07:44] <EleGiggle_> uhhh hold on
#213 [07:44] <EleGiggle_> http://www.planetminecraft.com/project/the-largest-minas-tirith/
#214 [07:44] <EleGiggle_> This might be too much to ask but can one of you download it and uhh.... tell me the coordinates of the build
#215 [07:44] <FreakFre> when i start the game the character start moving arround like if i was in cinema mode but without cinema mode
#216 [07:44] <EleGiggle_> I think you can TP to specific coordinates right? IDK lol I think you should be able to
#217 [07:45] <EleGiggle_> I tried doing that, loading it in single player and stuff but its glitched for me idk why
#218 [07:45] <Andrio> Mm
#219 [07:45] <Andrio> It's /tp x y z
#220 [07:46] <FreakFre> some can help me?
#221 [07:46] <EleGiggle_> oh
#222 [07:46] <EleGiggle_> thank you
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#224 [07:46] <Andrio> FreakFre, you sure the cinematic camera mode isn't on?
#225 [07:47] <FreakFre> yes
#226 [07:47] <FreakFre> its like the mouse move alone
#227 [07:47] <FreakFre> but is the only ghame that happends
#228 [07:49] <Andrio> EleGiggle_, try (81, 29, -261).
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#230 [07:49] <FreakFre> you know some solution?
#231 [07:50] * scds [scds@notlogged] has joined #minecrafthelp
#232 [07:50] <FreakFre> :c
#233 [07:50] <EleGiggle_> Thank you guys I got it
#234 [07:50] <EleGiggle_> Just realized the world is shit for a server its on superflat
#235 [07:50] <Absol> EleGiggle_: Please keep it civil
#236 [07:50] <EleGiggle_> Oh
#237 [07:50] <EleGiggle_> LOL
#238 [07:50] <Clock> FreakFre, see https://bugs.mojang.com/browse/MC-83488
#239 [07:50] <EleGiggle_> sorry
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#241 [07:52] <Andrio> EleGiggle_, how so?
#242 [07:52] <Andrio> You can set the server to superflat.
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#244 [07:53] <yarley> como entra no server
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#246 [07:54] <PatapaxPL> Hey, I have a question, why I can't make polished diorite/granite/andesite in Win 10 edition?
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#249 [07:56] <Clock> and how are you trying to craft it
#250 [07:57] <PatapaxPL> I make it like in basic minecraft, four the same blocks in the square
#251 [07:59] <Clock> ever heard of the stone cutter?
#252 [07:59] * guguinha_gamer [guguinha_gamer@notlogged] has joined #minecrafthelp
#253 [07:59] <Clock> use that to craft stone things
#254 [08:00] <PatapaxPL> So i should find how to mace stone cutter first?
#255 [08:01] <FreakFre> clock
#256 [08:01] <Clock> 4 cobble in a square
#257 [08:01] <FreakFre> didnt work
#258 [08:01] <FreakFre> :c
#259 [08:03] <PatapaxPL> Oh, so that's four Cobble in the square as the alternative of Crafting Table :D
#260 [08:03] <PatapaxPL> I wuld never think about that
#261 [08:03] <PatapaxPL> thanks!
#262 [08:03] <EleGiggle_> okay guys I need help with a basic idea. I have a server I play with my regular loyal viewers that I trust after I whitelist them. but what is an easy way I can do to prevent people from stealing other peoples items and damaging their house
#263 [08:04] <EleGiggle_> I have some server stuff installed already like bukkit whatever its called. Is there an easy way to play with people and prevent uhhh stealing items and stuff
#264 [08:04] <PatapaxPL> you cane make some plugins for areas allowed to be edited by special people
#265 [08:05] <PatapaxPL> i'll try to fint out
#266 [08:05] <PatapaxPL> find*
#267 [08:05] <EleGiggle_> okay thanks dude. I really appreciate it. My viewers like playing with me I just want to have everything set up the right way so we never have to reset the server and continue building on the same one literally forever.
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#269 [08:06] <PatapaxPL> No problem, the name should be on some minecraft server forums for admins
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#273 [08:07] <EleGiggle_> I think its simple request as well. Like I play with less than 20 people, that's the server limit. Maybe I can just get 20 pieces of land for people to build on
#274 [08:08] <EleGiggle_> but i dont know how to set it up
#275 [08:08] <Wick99> You friends, could I get a Minecraft sticker for my longboard?
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#289 [08:15] <EleGiggle_> so guys does anyone know of a way I can play with ~20 people but prevent people from breaking other peoples houses and stealing their stuff?
#290 [08:15] <EleGiggle_> I know the basics of installing server plug ins.
#291 [08:15] <Clock> we do not help with mods here
#292 [08:17] <EleGiggle_> >:(
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#299 [08:41] <TomasJC> can I speak spanish please?
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#310 [08:52] <extreme_> please help me
#311 [08:52] <extreme_> cube
#312 [08:53] <extreme_> players:???
#313 [08:53] <extreme_> help mee
#314 [08:54] * hjkh [hjkh@notlogged] has joined #minecrafthelp
#315 [08:54] <extreme_> help mee
#316 [08:54] <extreme_> ;-;
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#318 [08:54] * Jin17 [Jin17@notlogged] has joined #minecrafthelp
#319 [08:54] <extreme_> i click im blue butom paypal and no working
#320 [08:55] <extreme_> to buy minecraft
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#325 [08:56] <extreme_> wtf
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#329 [09:06] <sharpshooterNL> I've got a crazy crash and i try to fix it and i've got the URL of that Ubuntu Pastebin and now??
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#335 [09:17] <GamersHour> Hey could someone of you help me?
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#342 [09:19] <Simen> Hello everyone, I would like some help
#343 [09:19] * Zootje04 [Zootje04@notlogged] has joined #minecrafthelp
#344 [09:19] <Heeey> Hey everyone, I need help
#345 [09:19] <Simen> Does anyone know how I can make minecraft play the sounds over my communication headset instead of speakers?
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#347 [09:20] <Heeey> I cant hear any sounds? checked everything, and even tried a bunch of methds but still - no sound(((
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#351 [09:24] <Simen> Anyone?
#352 [09:24] <GamersHour> Yes me
#353 [09:24] <ruben> hello
#354 [09:24] <GamersHour> hey
#355 [09:25] <GamersHour> so do you need help or can you help me? :D
#356 [09:25] <ruben> i''e got a question minecraft buuged in an reloop how can i fix?
#357 [09:25] <Simen> I need help
#358 [09:25] <ruben> MC-34749
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#360 [09:26] <Simen> Anyone?
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#367 [09:34] <xXxProgamer> HELP! i dont have a crash report but i cannot open Minecraft!!! It was loading but i was waiting 5 hours and nothing.
#368 [09:34] * J_2_the_B [J_2_the_B@notlogged] has joined #minecrafthelp
#369 [09:35] <J_2_the_B> My minecraft server randomly shows a plain, white 'deny' message at random times.
#370 [09:36] * durukan2004 [durukan2004@notlogged] has quit. (Quit: Web client closed)
#371 [09:36] <xXxProgamer> can some1 help me?!?
#372 [09:36] <J_2_the_B> Soon ima just spam the damn chat.
#373 [09:37] <J_2_the_B>
#374 [09:37] <J_2_the_B>
#375 [09:37] <J_2_the_B>
#376 [09:37] <J_2_the_B>
#377 [09:37] * Absol kicked J_2_the_B from #minecrafthelp (Reason: _2_the_B :Stop spamming)
#378 [09:37] * J_2_the_B [J_2_the_B@notlogged] has joined #minecrafthelp
#379 [09:37] <J_2_the_B> ;L
#380 [09:38] <Simen> Anyone?
#381 [09:39] * airica79 [airica79@notlogged] has joined #minecrafthelp
#382 [09:39] <J_2_the_B> I wouldn't bother even coming here
#383 [09:39] * BozZCrafter2104 [BozZCrafter2104@notlogged] has joined #minecrafthelp
#384 [09:39] <J_2_the_B> Half these pricks don't even answer your god damn questions
#385 [09:39] * Crystal|AFK is now known as CrystalMare
#386 [09:40] <airica79> I am trying to run minecraft on my PC after upgrading to windows 10 but the graphics card won't support it and I have already updated it, still won't work, and other solution?
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#388 [09:41] <BozZCrafter2104> I have the 408 Minecraft Request-Time Error help me pls ....
#389 [09:47] * XxS_ [XxS_@notlogged] has joined #minecrafthelp
#390 [09:47] <XxS_> Hey.
#391 [09:47] <XxS_> I need help.
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#393 [09:48] <XxS_> My IP got blocked. I used 10 fake alts, and my ip got blocked. I don't wanna make it anymore that.
#394 [09:48] <XxS_> Can someone help to know how much ban did u get for it?
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#398 [09:50] <AuthenticaGames> @AuthenticaGames
#399 [09:51] <Timothy> I need some help on minecraft when I try to play single player I can't no chunks but the spawn chunks will load I can break no blocks etc its like a horribly laggy server I get plenty of fps and have enough ram etc this has been happening to be ever since the 1.7 update I can do single player on my really bad laptop okish but its laggy since its not that good if you want to know my pc's specs please ask and ill give them to you
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#401 [09:52] <Clock> Timothy, what's the render distance set to?
#402 [09:52] <XxS_> My IP got blocked. I used 10 fake alts, and my ip got blocked. I don't wanna make it anymore that. how to fix it?
#403 [09:52] <XxS_> My IP got blocked. I used 10 fake alts, and my ip got blocked. I don't wanna make it anymore that. how to fix it?
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#410 [10:02] <JustAGuy_> Hey! I need help.
#411 [10:02] <JustAGuy_> I can't connect to the mojang servers
#412 [10:03] * Clock [Clock@notlogged] has quit. (Ping timeout: 378 seconds)
#413 [10:05] <xales> JustAGuy_: Your firewall is probably blocking Minecraft.
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#415 [10:06] <CubeTheThird> the fake alts may have also contributed to this
#416 [10:06] <CubeTheThird> <XxS_> My IP got blocked. I used 10 fake alts, and my ip got blocked. I don't wanna make it anymore that. how to fix it?
#417 [10:06] <CubeTheThird> JustAGuy_ (Formerly XxS_) has joined
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#419 [10:09] <caspar1500> pleas help my i conet to a server and it say
#420 [10:09] <caspar1500> Completely ignored arguments: [--nativeLauncherVersion, 286] [17:07:09] [Client thread/INFO]: Setting user: caspar1500 [17:07:09] [Client thread/INFO]: (Session ID is token:f6178daf68a04136aa6aa6121fa4cc83:572d89b6956a427fa0c61c416768f2b1) [17:07:21] [Client thread/INFO]: LWJGL Version: 2.9.4 [17:07:24] [Client thread/INFO]: Reloading ResourceManager: Default [17:07:26] [Sound Library Loader/INFO]: Starting up SoundSystem... [17:07:2
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#425 [10:10] <caspar1500> wen i connect to a server it say
#426 [10:10] <caspar1500>
#427 [10:10] <caspar1500>
#428 [10:10] <caspar1500>
#429 [10:10] <caspar1500> Completely ignored arguments: [--nativeLauncherVersion, 286] [17:07:09] [Client thread/INFO]: Setting user: caspar1500 [17:07:09] [Client thread/INFO]: (Session ID is token:f6178daf68a04136aa6aa6121fa4cc83:572d89b6956a427fa0c61c416768f2b1) [17:07:21] [Client thread/INFO]: LWJGL Version: 2.9.4 [17:07:24] [Client thread/INFO]: Reloading ResourceManager: Default [17:07:26] [Sound Library Loader/INFO]: Starting up SoundSystem... [17:07:2
#430 [10:11] <xales> caspar1500: Nothing there indicates a problem. What exactly is the problem you are having?
#431 [10:11] <caspar1500> i connet to a server andt it crass
#432 [10:12] <caspar1500> and it say this at te out put
#433 [10:12] <xales> CubeTheThird: what's the factoid these days for reinst
#434 [10:12] <CubeTheThird> win/reinst
#435 [10:13] <CubeTheThird> ??> caspar1500 win/reinst
#436 [10:13] <Absol> caspar1500: You may need to reinstall the locally installed files that Minecraft puts into place.
#437 [10:13] <Absol> caspar1500: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#438 [10:16] <Simen> xales: Do you know how I can make minecraft play the sounds over my communication headset instead of speakers?
#439 [10:16] <xales> Simen: It will output sound to whatever your operating system has set as the output device for it.
#440 [10:16] <caspar1500> i have it also sumtimes and i restart minecraft agian and sumetimes it work
#441 [10:17] <Simen> How can I change the output device for it?
#442 [10:17] <xales> caspar1500: Please follow Absol's instructions.
#443 [10:17] <caspar1500> i do it
#444 [10:17] <xales> Simen: In Control Panel, probably.
#445 [10:17] <xales> caspar1500: You did it, just now?
#446 [10:17] <Simen> Because I have tried many things, but nothing makes it work like I want it to work
#447 [10:17] <caspar1500> almost
#448 [10:18] * AresiusKyron [AresiusKyron@notlogged] has joined #minecrafthelp
#449 [10:18] <xales> Simen: Here's an idea: Unplug your speakers, and plug your headphones in. Then, there's only one place for it to go!
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#451 [10:18] <Simen> Speakers as in on a laptop though
#452 [10:19] <Simen> And I want it to play on the headseat, but not play on the speakers when I plug out the headset
#453 [10:19] <xales> Simen: Do other sounds play through your headphones?
#454 [10:19] <Simen> Browsers, and other stuff, yes
#455 [10:19] <AresiusKyron> My minecraft refuses to work, giving me the Output screen where it says something about the JAVA (TM)VM warning.
#456 [10:20] <xales> Simen: You've probably changed the output for just Minecraft somehow. Click the speaker icon in the bottom right and click "view mixer" or whatever, while Minecraft is open.
#457 [10:20] <xales> Simen: You can adjust it's volume and output device there.
#458 [10:20] <xales> AresiusKyron: Please provide us, verbatim, whatever message it might be giving you.
#459 [10:20] <Simen> The best solution I have found is to deactivate the speakers, and only have communication device activated
#460 [10:20] <Simen> But the communication device cant be default device, so I think Minecraft only wants to play over the default device
#461 [10:21] <Simen> While my browser and other program plays fine over the default communication device, when the default device is deactivated
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#463 [10:21] <xales> Simen: Unfortunately, Windows is a terrible operating system and is particularly terrible with audio.
#464 [10:21] <Simen> When the default device is deactivated, and communication device is the only thing activated, there is no mixing option
#465 [10:21] <xales> Simen: As I mentioned though, you can probably force the output source using the application mixer.
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#467 [10:22] <xales> See here: http://lifehacker.com/5862661/set-volume-levels-for-individual-programs-in-windows
#468 [10:22] <AresiusKyron> xales: "Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release" the whole text is a fair bit longer, giving me a lot of options....
#469 [10:22] * Eisen_Golem_HD [Eisen_Golem_HD@notlogged] has joined #minecrafthelp
#470 [10:22] <xales> AresiusKyron: You can just ignore that, it's not relevant to whatever problem you may be having.
#471 [10:22] <xales> AresiusKyron: What exactly happens when you try to launch the game, or prevents you from doing so?
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#473 [10:22] <caspar1500> do i have my servers ten
#474 [10:23] <caspar1500> also
#475 [10:23] * Eisen_Golem_HD [Eisen_Golem_HD@notlogged] has quit. (Client Quit)
#476 [10:23] <Simen> xales: thats where the problem arrives
#477 [10:23] <caspar1500> oke
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#480 [10:23] <Simen> Apparantly windows says there arent any devices activated when only communication device is activated
#481 [10:23] <ireallyneedhelp> hello?
#482 [10:23] <xales> ireallyneedhelp: Hello.
#483 [10:24] <AresiusKyron> xales: Then.... what do I do? I updated JAVA and suddenly I had to download a new launcher (alledgedly that doesn't use JAVA).... Wehn I start the launcher, it logs me in, the launcher disappears, takes a few seconds, then repapears with the very register Game Output (AresiusKyron) where this stuff is written
#484 [10:24] <xales> Simen: ...what exactly is this device you're trying to use?
#485 [10:24] <xales> ??> AresiusKyron launcher/log
#486 [10:24] <Absol> AresiusKyron: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#487 [10:24] <Absol> AresiusKyron: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#488 [10:24] <Simen> xales: Do you think it is Windows or Minecraft that refuses to play over the communication device?
#489 [10:24] <Simen> The device is basicly anything you plug into the jack socket
#490 [10:25] <xales> Simen: It's a Windows problem. Minecraft just says "Windows, here's some sound, play it somewhere if you can".
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#492 [10:25] <Simen> I see
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#494 [10:25] <AresiusKyron> xales, Absol, here you go. http://paste.ubuntu.com/13248362/
#495 [10:25] <ireallyneedhelp> minecraft multiplayer keeps saying "scanning for games on your local network" and its starting to get on my nervz! i need help PLZ
#496 [10:25] <Simen> Do you know where I can "assign minecraft" into the communication device?
#497 [10:26] <xales> ireallyneedhelp: Yes, it is supposed to do that. You may ignore it.
#498 [10:26] <xales> Simen: In the mixer panel, I believe. If not, the answer is probably "you can't".
#499 [10:26] <ireallyneedhelp> No, all my servers arent there and i cant direct connect to any ip
#500 [10:26] <caspar1500> thx it works
#501 [10:26] <caspar1500> by
#502 [10:27] <Simen> The mixer panel isnt available "because there is no sound output devices activated"
#503 [10:27] <ireallyneedhelp> minecraft multiplayer keeps saying "scanning for games on your local network" and its starting to get on my nervz! i need help PLZ
#504 [10:27] <xales> ireallyneedhelp: The servers will only be there if you add them. If you can't direct connect, it's because you are using an IP where no server is running.
#505 [10:27] <xales> Simen: http://superuser.com/questions/73921/assigning-programs-to-specific-audio-outputs-in-windows-7
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#507 [10:28] <xales> Simen: If the device you're trying to use isn't showing up, it's not connected via 3.5mm aux. Or your audio driver is seriously screwed.
#508 [10:28] <xales> Simen: Which means whatever weird thing/interface it is, isn't working properly.
#509 [10:28] <ireallyneedhelp> no i had a bunch of servers allready added and now they arebt there
#510 [10:28] <xales> ireallyneedhelp: Then you did something to delete them.
#511 [10:28] <xales> ireallyneedhelp: I guess you'll need to add them back.
#512 [10:28] <ireallyneedhelp> NOOOOOOOOOOOOOOOOOOOO
#513 [10:28] <ireallyneedhelp> darbet
#514 [10:29] <ireallyneedhelp> brb
#515 [10:29] <Simen> if its not connected, how come there are sound?
#516 [10:29] <xales> Simen: I didn't say it wasn't connected, only that whatever it is, is not interfacing with Windows properly.
#517 [10:29] <xales> 3.5mm line support is generic, so that's likely not what you're using.
#518 [10:29] <Simen> I didnt say you said it wasnt connected
#519 [10:29] <Simen> Just a comment on the theory
#520 [10:29] <xales> Simen: *specifically* what are you trying to use, and how is it connected?
#521 [10:30] <xales> AresiusKyron: Sorry; one sec.
#522 [10:30] <Simen> Headset, connected in the 3.5mm aux output
#523 [10:30] <xales> CubeTheThird: poke
#524 [10:30] <Simen> But I have to go to eat dinner now
#525 [10:30] <AresiusKyron> xales: kk, afk for a min or two then
#526 [10:31] <ireallyneedhelp> its still not working!
#527 [10:31] <ireallyneedhelp> i tried to add my fave server and its says it cant connect
#528 [10:31] * jumper071712 [jumper071712@notlogged] has quit. (Quit: Web client closed)
#529 [10:32] <AresiusKyron> re
#530 [10:32] <ireallyneedhelp> HELLO?!
#531 [10:32] <xales> ireallyneedhelp: Then you added it wrong, or the server is not running.
#532 [10:33] <ireallyneedhelp> omfg i added it corretly tell me why all my servers got deleted
#533 [10:33] <xales> ireallyneedhelp: Because you did something to delete them. How should I know what you did?
#534 [10:34] <ireallyneedhelp> i didnt do anything i will tell u what i did. I left the server, closed minecraft, and shut off my computer. I turn n my computer, go right to minecraft and go to multiplayer, and all my servers are GONE
#535 [10:35] <AresiusKyron> ireallyneedhelp: chill, ranting at others doesn't help you get your servers back.
#536 [10:35] <ireallyneedhelp> dafuq i was telling u what i did. im not ranting
#537 [10:36] <AresiusKyron> ireallyneedhelp: it kinda sounds like ranting, so calm down.
#538 [10:36] <xales> ireallyneedhelp: If that's really what happened, then your server list wouldn't be empty.
#539 [10:36] <xales> ireallyneedhelp: Regardless; they are gone now, and if you want to play on those servers, you will need to re-add them.
#540 [10:36] <ireallyneedhelp> well thats wierd cuase it is
#541 [10:36] <ireallyneedhelp> Funny thing is i cant re- add them cuse they all say that there not connected
#542 [10:37] <ireallyneedhelp> and im positive all 34 servers i had arent down
#543 [10:37] <xales> ireallyneedhelp: If you add a server and it cannot connect, then either your connection is being blocked, or there is no server running there.
#544 [10:37] <AresiusKyron> ireallyneedhelp: did you restart your router inbetween?
#545 [10:37] <ireallyneedhelp> no why?
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#547 [10:39] <AresiusKyron> ireallyneedhelp: as xales said, it may be that the connection is blocked. I once had that issue where my rotuer restarted and accidentially blocked access to half the games i play online, including minecraft.
#548 [10:39] <ireallyneedhelp> omfg. U guyz r right. they are all deleted butt i can add them back now
#549 [10:39] <ireallyneedhelp> butt i have to add them ALL back
#550 [10:39] <ireallyneedhelp> well thx u guyz for the help
#551 [10:40] <ireallyneedhelp> bye!
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#554 [10:40] <xales> AresiusKyron: So I haven't really touched Minecraft in a few years, and I'm not familiar with the current launcher... is there any sort of other logging tab you can see, like "game log" or something? The normal messages in the file you shared with me aren't there, which is unusual.
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#556 [10:40] <xales> AresiusKyron: The person I was waiting for, who does know, doesn't seem to be around either.
#557 [10:42] <AresiusKyron> xales: the "modern" launcher is similar to this: https://blog.andregasser.net/wp-content/gallery/minecraft/minecraft-launcher.png The register-tabs are Update Notes (where I can login), Launcher Log, Profile Editor, and Game Output [account-name]
#558 [10:42] <xales> AresiusKyron: Is there any text on the Game Output tab?
#559 [10:43] <AresiusKyron> xales: yes, one sex, copying it to the ubunti textpage
#560 [10:43] <AresiusKyron> xales: here http://paste.ubuntu.com/13248511/
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#562 [10:44] <xales> Ooh, interesting, okay.
#563 [10:44] <xales> AresiusKyron: If you click Edit Profile (or however you get into the profile editor these days)
#564 [10:44] <xales> do you have anything in the... "Custom Argument" field, I think it is?
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#567 [10:44] <AresiusKyron> xales: yes, these buttons are on the left side of the big fat Play. :)
#568 [10:45] <xales> AresiusKyron: Is that a "yes, there's a custom argument"? :o
#569 [10:45] <AresiusKyron> xales: "custom argument?"
#570 [10:45] <xales> Ah, okay. Umm.
#571 [10:45] <xales> oh
#572 [10:45] <xales> JVM Arguments I think
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#574 [10:45] <AresiusKyron> xales: got that
#575 [10:46] <xales> Is there anything set there?
#576 [10:46] <AresiusKyron> xales: it's a tickbox with that line: -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
#577 [10:46] <xales> There you go; that's the problem.
#578 [10:46] <xales> Untick the box and it should work.
#579 [10:46] <xales> Or, delete the crap in there, and then untick it, is even better.
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#581 [10:47] <AresiusKyron> xales: just unticking didn't work. deleting and unticking stopped the launcher from appearing, but minecraft doesn't start still.
#582 [10:48] <xales> AresiusKyron: Can you show me what's in Game Output again?
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#584 [10:49] <AresiusKyron> xales: one sec, need to reopen the whole launcher
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#587 [10:51] <AresiusKyron> xales: here's the game Output. Shall I copy the stuff from the launcher log as well?
#588 [10:51] <xales> Just that should be fine.
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#590 [10:52] <AresiusKyron> ok (sry, seems the link didn't copy....) http://paste.ubuntu.com/13248566/
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#592 [10:53] <xales> AresiusKyron: It looks like there's still an argument present.
#593 [10:53] * alperozbey [alperozbey@notlogged] has joined #minecrafthelp
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#600 [10:54] <AresiusKyron> xales: i just checked the profile. it readded the JVM line stuff. Erased it, unticked it, saved it. Tried play, didn't work. Checked profile again, the line is back in.....
#601 [10:54] * Sketchy [Sketchy@notlogged] has joined #minecrafthelp
#602 [10:55] <xales> AresiusKyron: That's...really weird.
#603 [10:55] * Dark_G1rl [Dark_G1rl@notlogged] has quit. (Client Quit)
#604 [10:55] <xales> AresiusKyron: There's something you can try, but it'll delete some of your stuff (in particular, any mods/settings you have; including your server list)
#605 [10:55] <xales> ??> AresiusKyron win/reinst
#606 [10:55] <Absol> AresiusKyron: You may need to reinstall the locally installed files that Minecraft puts into place.
#607 [10:55] <Absol> AresiusKyron: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#608 [10:56] * Sketchy [Sketchy@notlogged] has quit. (Client Quit)
#609 [10:56] <AresiusKyron> xales: that's okay, the only server i used to frequent is currently offline, got no mods, only a textrue pack (which i have a save-copy of)
#610 [10:56] * Sketchy [Sketchy@notlogged] has joined #minecrafthelp
#611 [10:56] <xales> AresiusKyron: Alright; go ahead and follow Absol's instructions then.
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#617 [10:57] <AresiusKyron> xd, Absol, Xales: Sry for the mixup......
#618 [10:57] <xales> AresiusKyron: No worries! (Absol is a bot)
#619 [10:58] <AresiusKyron> xales: oh, didn't know
#620 [10:58] <Sketchy> Hi, I recently upgraded to windows 10 and Minecraft wouldn't run so I went to the support place and it told me to come here with this adress: V
#621 [10:58] <Sketchy> http://paste.ubuntu.com/13248569/
#622 [10:58] <CubeTheThird> Sketchy, you did not paste the complete report onto the website
#623 [10:59] * Bay [Bay@notlogged] has joined #minecrafthelp
#624 [10:59] <Sketchy> What do you mean?
#625 [11:00] <AresiusKyron> @xales: doesn't work, same errors
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#627 [11:00] <CubeTheThird> Sketchy, the dxdiag report you pasted, you only gave about 10 lines of it. The whole report is several hundred lines long
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#630 [11:01] <xales> CubeTheThird: AresiusKyron has some bad JVM arguments (they won't go away upon editing the line in the profile; box re-ticks). What do?
#631 [11:01] <Sketchy> oh right thanks
#632 [11:01] <xales> CubeTheThird: Running the game makes javaw print it's typically-useful help.
#633 [11:01] <CubeTheThird> AresiusKyron, can you show a paste of your launcher log too?
#634 [11:01] * ProvazekCZ [ProvazekCZ@notlogged] has joined #minecrafthelp
#635 [11:02] <Sketchy> http://paste.ubuntu.com/13248663
#636 [11:02] <AresiusKyron> CubeTheThird: I'll upload the latest right away
#637 [11:02] <AresiusKyron> CubeTheThird: here http://paste.ubuntu.com/13248669/
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#639 [11:03] <CubeTheThird> Sketchy, one moment
#640 [11:04] <CubeTheThird> AresiusKyron, well your log shows some of the game files failed to download
#641 [11:04] <CubeTheThird> ??> AresiusKyron win/reinst
#642 [11:04] <Absol> AresiusKyron: You may need to reinstall the locally installed files that Minecraft puts into place.
#643 [11:04] <Absol> AresiusKyron: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#644 [11:04] <ThiagoGarciaPro> My minecraft won't open pops up this error: "Lack of updated graphics drivers..." But, i just updated my drivers recently and the error remains
#645 [11:04] <CubeTheThird> ThiagoGarciaPro, do you have a dxdiag report?
#646 [11:04] <Chromaryu> ??> ThiagoGarciaPro win/dxdiag
#647 [11:04] * PigHero [PigHero@notlogged] has quit. (Client Quit)
#648 [11:04] <Absol> ThiagoGarciaPro: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#649 [11:04] <CubeTheThird> Sketchy, download and install catalyst software: http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#650 [11:05] * Neptune62 [Neptune62@notlogged] has joined #minecrafthelp
#651 [11:05] <Neptune62> Hello? Im having Java related problems
#652 [11:05] <ThiagoGarciaPro> I I've accessed this page, but it didn't help
#653 [11:05] <CubeTheThird> ThiagoGarciaPro, please give a link to your dxdiag report here
#654 [11:05] <AresiusKyron> CubeTheThird: "win/reinst"? you mean minecraft reinst, right?
#655 [11:05] <CubeTheThird> Neptune62, what problems?
#656 [11:05] <Neptune62> My minecraft does nothing when I click it
#657 [11:05] <CubeTheThird> AresiusKyron, do what Absol said
#658 [11:06] <CubeTheThird> Neptune62, you mean you double-click the launcher icon, and nothing happens?
#659 [11:06] <Neptune62> yes, i think ive properly messed things up but dont know how to fix it!
#660 [11:06] <CubeTheThird> Neptune62, delete your game launcher, download the msi one from minecraft.net/download and install it
#661 [11:07] <Neptune62> i cant delete the .minecraft folder becuase it says something about administratior authority, but I am the administrator
#662 [11:07] <AresiusKyron> CubeTheThird: Already tried that, that's what got me this......
#663 [11:07] * Chromaryu is now known as Chroma|sleep
#664 [11:07] <CubeTheThird> AresiusKyron, hmm. Can you do it again?
#665 [11:07] * Chroma|sleep is now known as DarkChroma
#666 [11:07] <CubeTheThird> AresiusKyron, and make sure the launcher is closed when you delete the stuff
#667 [11:08] <CubeTheThird> Neptune62, ah.. you might want to contact microsoft support about that then
#668 [11:08] <ThiagoGarciaPro> System Information ------------------ Time of this report: 11/13/2015, 15:02:35 Machine name: DESKTOP-EGFM67D Operating System: Windows 10 Pro 64-bit (10.0, Build 10240) (10240.th1.150709-1700) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: Itautec S.A. System Model: Infoway ST-4262 BIOS: Award Modular BIOS v6.00PG Pro
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#670 [11:08] <Neptune62> i think its some setting that ive messed up on my pc, just need someone tech minded to talk me through that in order for minecraft to work :p
#671 [11:09] <CubeTheThird> ThiagoGarciaPro, paste it onto http://paste.ubuntu.com and give the URL here.
#672 [11:09] <CubeTheThird> Neptune62, yes, which is why I recommend you contact microsoft support, since your issue isn't minecraft related
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#674 [11:09] * PH_Kikys [PH_Kikys@notlogged] has quit. (Client Quit)
#675 [11:10] <Neptune62> :(
#676 [11:10] <ThiagoGarciaPro> http://paste.ubuntu.com/13248770/
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#679 [11:11] <CubeTheThird> ThiagoGarciaPro, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#680 [11:11] <AresiusKyron> still the same stuff
#681 [11:11] <AresiusKyron> CubeTheThird: Did it, no effect.
#682 [11:11] <CubeTheThird> AresiusKyron, can I see the new log?
#683 [11:13] <AresiusKyron> CubeTheThird: here http://paste.ubuntu.com/13248802/
#684 [11:13] <ThiagoGarciaPro> Thank you for you help :)
#685 [11:13] <CubeTheThird> AresiusKyron, ya still lots of stuff failing to download. Run a test on speedtest.net
#686 [11:14] * ThiagoGarciaPro [ThiagoGarciaPro@notlogged] has quit. (Quit: Web client closed)
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#688 [11:16] <AresiusKyron> CubeTheThird: http://www.speedtest.net/my-result/4829812808
#689 [11:16] <CubeTheThird> AresiusKyron, hmm that's odd. Your speeds seem to be more than adequate. Are you on wired or wireless?
#690 [11:16] * Neptune62 [Neptune62@notlogged] has quit. (Quit: Web client closed)
#691 [11:17] <AresiusKyron> CubeTheThird: wired
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#693 [11:18] <CubeTheThird> hmm
#694 [11:18] <CubeTheThird> AresiusKyron, do you have any downloading applications currently open, such as torrent programs?
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#696 [11:19] <AresiusKyron> CubeTheThird: None. Only applications openly interacting with the internet are my 2 browsers.
#697 [11:20] <CubeTheThird> hmm
#698 [11:20] <CubeTheThird> AresiusKyron, what anti-virus and firewall software do you have?
#699 [11:21] <Bay> After closing down on my surface pro,running windows 10, when i tried to open the game the next day, i briefly saw the sky, then the screen went black. the inventory is still visable and sound is available. other worlds can still b played
#700 [11:21] <AresiusKyron> CubeTheThird: SUPERAntiSpyware
#701 [11:22] <CubeTheThird> not technically anti-virus.. but ok
#702 [11:22] <CubeTheThird> ??> AresiusKyron av/adwcleaner
#703 [11:22] <Absol> AresiusKyron: ADWCleaner is an utility to clean a PC which is infested with malware.
#704 [11:22] <Absol> AresiusKyron: Download it here: https://toolslib.net/downloads/finish/1/
#705 [11:23] <CubeTheThird> Bay, sounds like you're stuck in the ground. Are you able to break anything?
#706 [11:23] <AresiusKyron> CubeTheThird: Has worked sofar, and better than Kaspersky and such..... downloading the adw
#707 [11:24] <Bay> After closing down on my surface pro running windows 10, when i tried to open the game the next day, i briefly saw the sky, then the screen went black. the inventory is still visable and sound is available. other worlds can still b played
#708 [11:24] * supertassu [supertassu@notlogged] has quit. (Ping timeout: 204 seconds)
#709 [11:24] <CubeTheThird> Bay, you didn't answer my question
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#712 [11:26] <Bay> i hear the breaking sound - let me get a torch Wow! how stupid - thanx so much
#713 [11:26] <CubeTheThird> lol glad that worked
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#715 [11:27] * DarkChroma is now known as Chroma|sleep
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#718 [11:31] <AresiusKyron> and back....
#719 [11:31] <CubeTheThird> any change?
#720 [11:32] <AresiusKyron> starting the launcher, gimme a sec
#721 [11:32] <AresiusKyron> nope, still the same errors. Want the launcher log?
#722 [11:32] <CubeTheThird> yes please
#723 [11:36] <AresiusKyron> http://paste.ubuntu.com/13248985/
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#726 [11:37] <CubeTheThird> AresiusKyron, hmm no errors there. Can you do 1 more clean install?
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#729 [11:39] <mastachief117> Hello I was here once before.... I am getting an error when logging into any multiplayer servers. I did the winsock reset with elevated privileges in cmd prompt as well as reset my router and restarted my comp. There was another cmd we used last time but I can not remember it/
#730 [11:39] <mastachief117> also the error reads invalid session try restarting your game ... I done dont this several times as well
#731 [11:40] * TheShadyChicken [TheShadyChicken@notlogged] has quit. (Client Quit)
#732 [11:40] <AresiusKyron> CubeTheThird: Nope, still the same. http://paste.ubuntu.com/13249059/
#733 [11:41] <CubeTheThird> AresiusKyron, hmm well the downloading problem is fixed at least
#734 [11:41] <CubeTheThird> ??> mastachief117 launcher/relog
#735 [11:41] <Absol> mastachief117: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#736 [11:41] <CubeTheThird> AresiusKyron, can you show me the new game output?
#737 [11:43] * AresiusKyron [AresiusKyron@notlogged] has quit. (Ping timeout: 204 seconds)
#738 [11:44] <mastachief117> now it is saying they cannot connect to their servers underneeth it says (socketException: Connection reset)
#739 [11:44] <CubeTheThird> mastachief117, what anti-virus and firewall software do you have?
#740 [11:44] <mastachief117> Kapersky
#741 [11:44] <mastachief117> it worked fine yesterday...
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#743 [11:44] <CubeTheThird> ??> mastachief117 av/kaspersky
#744 [11:44] <Absol> mastachief117: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#745 [11:45] * AresiusKyron [AresiusKyron@notlogged] has joined #minecrafthelp
#746 [11:45] <AresiusKyron> sry, firefox frozeup. did get anything sent to me..... :(
#747 [11:45] <CubeTheThird> AresiusKyron, can you show me the new game output?
#748 [11:46] <mastachief117> wait what should I do v/kaspersky in the cmd prompt or follow the quide... cause nothing has changed since I played yesterday
#749 [11:46] <CubeTheThird> mastachief117, do what Absol said
#750 [11:47] <mastachief117> ok but last time I had this problem I was told to enter a couple of commands and it fixed it
#751 [11:47] <CubeTheThird> mastachief117, commands in cmd?
#752 [11:48] <mastachief117> yes one being /netsk winsock reset and one other but I can't remember it followed my router and computer restart
#753 [11:48] <AresiusKyron> CubeTheThird: http://paste.ubuntu.com/13249137/
#754 [11:48] <Simen> Okay so, xales
#755 [11:49] <Simen> May I pm you so it is more "together" ?
#756 [11:49] <CubeTheThird> mastachief117, not sure what other command. The winsock reset generally only applies for a specific error, which you don't have
#757 [11:49] <CubeTheThird> AresiusKyron, hmm ok so that's the same. In the "Edit Profile" menu, are either the Executable or JVM arguments boxes checked?
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#759 [11:50] <AresiusKyron> CubeTheThird: neither
#760 [11:51] <CubeTheThird> AresiusKyron, hmm ok let's try reinstalling the bundled java. open C:\Program Files(x86)\Minecraft
#761 [11:51] <Simen> xales: Is there no way to make minecraft force itself to play over communication device? Like, telling windows to play it over that device?
#762 [11:52] <Simen> I know that VLC can do that
#763 [11:52] <mastachief117> ok I did what the guid told me and I's still getting the same error when I try to login
#764 [11:52] <CubeTheThird> Simen, your computer's volume settings handle that
#765 [11:52] <anas> hi my minecraft does not work after downloading windos 10 here is the number of the problem http://paste.ubuntu.com/13249122/
#766 [11:52] <CubeTheThird> mastachief117, you mean (socketException: Connection reset) ?
#767 [11:52] <Simen> CubeTheThird: Where
#768 [11:52] <mastachief117> yea
#769 [11:52] <anas> no
#770 [11:53] <AresiusKyron> CubeTheThird the install directory (mine has a different root) shows me the directories Game, Runtime, Tools, the launcher and a logfile
#771 [11:53] <Simen> I have looked "everywhere" and tried "everything"
#772 [11:53] <CubeTheThird> anas, try deleting your minecraft launcher, and install the new one from minecraft.net/download
#773 [11:53] <anas> what no
#774 [11:53] <CubeTheThird> AresiusKyron, different root?
#775 [11:54] <CubeTheThird> Simen, right-click on the volume icon on the task bar to choose different settings menus
#776 [11:54] <anas> do you mean do i have to buy it?
#777 [11:54] <AresiusKyron> CubeTheThird Didn't install it on C
#778 [11:54] <CubeTheThird> anas, oh? Did you not already buy the game?
#779 [11:55] <anas> i did not buy the game
#780 [11:55] <CubeTheThird> anas, then we cannot help you
#781 [11:55] <CubeTheThird> AresiusKyron, delete the runtime folder (launcher must be closed) and re-open it
#782 [11:55] <anas> my friend has minecraft free and it works
#783 [11:55] * Lord_Ralex kicked anas from #minecrafthelp (Reason: nas :Stop being pirates and buy the crap you want to play)
#784 [11:56] <mastachief117> Hmmmmmm.... looks like my game is working now not sure what happend there thanks for the help anyway!
#785 [11:56] <CubeTheThird> ah good
#786 [11:56] <Simen> Why is windows so squared that I cant make a communication device my default sound device?
#787 [11:56] <mastachief117> not sure what I did differently ... my kapersty setting where already set to what the guide said wird
#788 [11:57] <mastachief117> maby its just a bug with the wind. 10 version
#789 [11:57] <CubeTheThird> Simen, dono. That's something you'd have to bring up with microsoft support
#790 [11:57] <CubeTheThird> mastachief117, windows 10 version? of what?
#791 [11:57] <AresiusKyron> CubeTheThird: Didn't work. It loaded the Runtime, but then just returned the same error. Put the Gamelog and the Launcherlog in here: http://paste.ubuntu.com/
#792 [11:57] <Simen> CubeTheThird: But why does minecraft refuse to play on the communication device?
#793 [11:57] <mastachief117> of minecraft of corse
#794 [11:57] <Simen> Google Chrome and Skype plays fine over the communication device
#795 [11:58] <mastachief117> since this is the second time of this happening think I will submit a report
#796 [11:58] <mastachief117> can't hurt afterall
#797 [11:58] <Simen> While minecraft only wants to play over the default device, which I have deactivated
#798 [11:59] <CubeTheThird> mastachief117, there is no difference between what you play on Windows 10 and any other version of Windows, unless you're using the Minecraft Windows 10 beta edition
#799 [12:00] <mastachief117> well.... not sure I'm probably not using beta edition I just had to reinstall after upgrading to wind. 10 I just assumed that it was
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#801 [12:01] <CubeTheThird> brb
#802 [12:01] <mastachief117> anyhow it's working fine now... I'm going to go ahead and subit a report and see what happens bye!!
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#804 [12:04] <AresiusKyron> CubeTheThird: here, sry, that was a lapse of mind...... :/ http://paste.ubuntu.com/13249260/
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#807 [12:09] <Simen> Anyone?
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#815 [12:15] <MATRIDAN> MY MINECRAFT 1.8.8 crashes
#816 [12:16] <MATRIDAN> Please check: http://paste.ubuntu.com/13249087/
#817 [12:17] <benjo> I can t open minecraft.net Mojang just no This webpage is not available ERR_CONNECTION_TIMED_OUT and when i open minecraft just showing me can t conect to our servers minecraft blocked
#818 [12:19] <Simen> Does anyone know how I can stop the Gl error spam?
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#821 [12:22] <Simen> xales: CubeTheThird, This is the error message by the way, http://pastebin.com/qKu67GdA
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#823 [12:24] * LeonKorenberg- [LeonKorenberg-@notlogged] has joined #minecrafthelp
#824 [12:24] <LeonKorenberg-> how do you install minacraft on windows 10
#825 [12:24] <LeonKorenberg-> how do you install minacraft on windows 10
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#828 [12:26] <BossBilly123> I need help I cant get on to my minecraft it says that it has crashed and that someone has to investigate it
#829 [12:26] <BossBilly123> Can someone please help with this Tahnks
#830 [12:27] <Clock> ??> BossBilly123 launcher/game-output
#831 [12:27] <Absol> BossBilly123: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#832 [12:27] <Absol> BossBilly123: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#833 [12:27] <Simen> Anyone?
#834 [12:27] <BossBilly123> http://paste.ubuntu.com/13249394/
#835 [12:27] <Clock> LeonKorenberg-, download the launcher from minecraft.net/download and run it
#836 [12:27] <BossBilly123> Is that good
#837 [12:28] <Clock> BossBilly123, you did not copy all of the text, like the instructions told you to
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#839 [12:28] <LeonKorenberg-> ok thank you
#840 [12:28] <BossBilly123> Ok ill start over
#841 [12:28] <_Maya_> i have redeemed my widows 10 mc and i now got a new pc and cant get it again
#842 [12:28] <rell> do i need to upgrade my graphics to play minecraft
#843 [12:29] <Clock> rell, post the link to your dxdiag
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#845 [12:29] <_Maya_> i have redeemed my widows 10 mc and i now got a new pc and cant get it again
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#849 [12:30] <Simen> Does anyone know how I can fix this? http://pastebin.com/qKu67GdA
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#851 [12:33] <_Maya_> i have redeemed my widows 10 mc and i now got a new pc and cant get it again
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#853 [12:33] * BossBilly123_ [BossBilly123_@notlogged] has joined #minecrafthelp
#854 [12:34] <BossBilly123_> ok is this better http://paste.ubuntu.com/13249466/
#855 [12:34] <maas338> minecraft fails to launch. no idea what to do
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#857 [12:34] <BossBilly123_> Thats the same thing that happened to me i need help please help me
#858 [12:34] * maas338 [maas338@notlogged] has quit. (Client Quit)
#859 [12:35] <BossBilly123_> It says that my minecraft has crashed and it needs to be investigated
#860 [12:35] <BossBilly123_> can some one please help me asp
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#863 [12:36] <_Maya_> BossBilly123 have u upgraded to windows 10 recently
#864 [12:36] <ST4SHADOW182> http://paste.ubuntu.com/13249460/
#865 [12:36] <Clock> BossBilly123_, try installing the driver here https://download.lenovo.com/consumer/mobiles/2tlb03af.exe
#866 [12:36] <BossBilly123_> No why
#867 [12:37] <_Maya_> Are u using windows 10
#868 [12:37] <ST4SHADOW182> yeah
#869 [12:37] <BossBilly123_> Yes
#870 [12:37] <Clock> ST4SHADOW182, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
#871 [12:37] <_Maya_> i have redeemed my widows 10 mc and i now got a new pc and cant get it again
#872 [12:38] <ST4SHADOW182> that took ages to upgrade to windows ten
#873 [12:38] <_Maya_> ST4SHADOW182: have u upgraded more than 1month ago
#874 [12:38] <ST4SHADOW182> no only in the past two days
#875 [12:39] <_Maya_> u need to downgrade now or else u have 2 pay
#876 [12:39] <Clock> ??> ST4SHADOW182 win/downgrade
#877 [12:39] <Absol> ST4SHADOW182: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#878 [12:39] <_Maya_> i have redeemed my widows 10 mc and i now got a new pc and cant get it again
#879 [12:40] <_Maya_> :((
#880 [12:40] <_Maya_> i was here 1st and u answered them b4 me
#881 [12:41] <_Maya_> ...
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#883 [12:42] * CrystalMare is now known as Crystal|AFK
#884 [12:42] <_Maya_> been here 4 25mins!
#885 [12:42] <_Maya_> i have redeemed my widows 10 mc and i now got a new pc and cant get it again
#886 [12:42] * nick is now known as Guest48399
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#888 [12:43] <_Maya_> UGHHH
#889 [12:43] <_Maya_> fine ill find it myself im dont like this websitr
#890 [12:44] <Guest48399> i need help
#891 [12:44] <Guest48399> minecraft crasht
#892 [12:45] * BossBilly123_ [BossBilly123_@notlogged] has quit. (Ping timeout: 204 seconds)
#893 [12:45] * BossBilly123 [BossBilly123@notlogged] has quit. (Ping timeout: 204 seconds)
#894 [12:45] <Guest48399> hello???
#895 [12:45] <Guest48399> I NEED HELP
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#898 [12:49] <mAMMY> i have redeemed my widows 10 mc and i now got a new pc and cant get it again
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#905 [12:52] <TheBlazeCookie> I get the sockettimeoutexception when loging in to minecraft
#906 [12:53] <TheBlazeCookie> any help?
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#913 [12:56] <leonkorenberg> how do you update the graphic driver?
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#915 [12:57] <mattym> ??> leonkorenberg win/dxdiag
#916 [12:57] <Absol> leonkorenberg: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#917 [12:58] <Anthony_DaBest> Hey i need help with minecraft
#918 [12:58] <Anthony_DaBest> im getting crash
#919 [12:58] <Anthony_DaBest> http://paste.ubuntu.com/13249650/
#920 [12:58] <mattym> TheBlazeCookie, Do you know how to open the Command Prompt (cmd)?
#921 [12:58] <Anthony_DaBest> check this
#922 [12:58] <leonkorenberg> ok thanks
#923 [12:59] <mattym> Anthony_DaBest, One moment
#924 [12:59] <Anthony_DaBest> alright im going to wait
#925 [12:59] <leonkorenberg> <Absol> i did that already but it doesn't work
#926 [13:00] <Clock> leonkorenberg, post the link to your dxdiag like the instructions told you to
#927 [13:00] <mattym> leonkorenberg, If you followed all the instructions, you would have a link for us
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#930 [13:00] <mattym> Anthony_DaBest, Your graphics hardware does not have drivers on Windows 7, you can attempt to use the Windows Vista version, by downloading and installing the Catalyst Software Suite from here http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#931 [13:01] <mattym> Anthony_DaBest, And even if that works, that hardware may not fully support the game
#932 [13:01] <TheBlazeCookie> yes i do
#933 [13:01] <Anthony_DaBest> alright thank you
#934 [13:01] <mattym> TheBlazeCookie, Open up CMD, and type in this command then hit enter: netsh winsock reset
#935 [13:01] <mattym> TheBlazeCookie, If it works it should say you need to restart the computer
#936 [13:02] <leonkorenberg> can i give you the link now?
#937 [13:02] * IaMCause [IaMCause@notlogged] has joined #minecrafthelp
#938 [13:02] <mattym> yes
#939 [13:02] <leonkorenberg> http://paste.ubuntu.com/13249586/
#940 [13:02] <leonkorenberg> this link?
#941 [13:02] <mattym> leonkorenberg, Yes, one moment
#942 [13:02] <TheBlazeCookie> and should I resatrt after this?
#943 [13:02] <leonkorenberg> okay
#944 [13:02] <mattym> TheBlazeCookie, DId is ask you to?
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#946 [13:02] <TheBlazeCookie> no
#947 [13:03] <mattym> TheBlazeCookie, If it asked you to, do so then try the game again
#948 [13:03] <mattym> TheBlazeCookie, If it says something else, let me know
#949 [13:03] <IaMCause> i got a problem with my windows 10 minecraft code. when i want to redem my code it goes to a microsoft site and says i am not logged in while i am logged in
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#951 [13:04] <TheBlazeCookie> it asked me to restart the computer
#952 [13:04] <TheBlazeCookie> i guess i will do that
#953 [13:05] <mattym> IaMCause, Try completely logging out of it, restart the computer, then attempt it again
#954 [13:05] <mattym> leonkorenberg, Im having some trouble finding the drivers for your hardware, and due to the age of the hardware, i dont believe it is supported on Windows 10
#955 [13:06] <leonkorenberg> yes that's possible
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#957 [13:06] <leonkorenberg> my laptop is old
#958 [13:07] <mattym> leonkorenberg, Just found the listing, they are only supported up to Windows 8
#959 [13:07] <IaMCause> if i go to the xbox site it says my code is already used
#960 [13:07] <IaMCause> but i cannot play it
#961 [13:07] * TheBlazeCookie [TheBlazeCookie@notlogged] has quit. (Ping timeout: 204 seconds)
#962 [13:07] <leonkorenberg> ok can i update my laptop to windows 8?
#963 [13:08] <mattym> IaMCause, Do as i said, Log Out of everything, then restart the computer, then log back into the windows store with the email/account you redeemed the Window 10 Edition code to
#964 [13:08] <mattym> leonkorenberg, What was it on before Windows 10?
#965 [13:08] <leonkorenberg> windows xp
#966 [13:09] <IaMCause> is it a problem i changed my email?
#967 [13:09] <mattym> leonkorenberg, Then no, you would need to install another version of Windows manually
#968 [13:09] <leonkorenberg> okay i'm gonna do that
#969 [13:09] <mattym> IaMCause, No, you log out, restart the computer, then make sure you use the email/account you used to redeem the game when you log into the Windows Store
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#971 [13:10] <IaMCause> okay i will try
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#975 [13:12] <CARLOS_GAME>
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#985 [13:24] <PatoPh4ntom> me actualize a windows 10 y no logro que minecraft abra
#986 [13:25] <Wandererspath> I'm trying to make a multiplayer minecraft server not using Hamachi or any of that rubbish lol a server for anyone in the world to join. I have some server stuff already but I'm really confused and would like someone to help. Contact me on skype if u need to show me anything skype: "unknowndude101"
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#990 [13:26] <mattym> Wandererspath, Please explain what is is that you are having the issue with, we dont use skype here
#991 [13:28] <Wandererspath> Well I'm not sure of how to set up a multiplayer server. I have all the server files needed apart from the "run" thing to start it. I understand I need maybe a host client like craft bukkit but idk
#992 [13:29] <mattym> Wandererspath, Well we dont help with mods like that here, but if you plan to run a public server and want to be able to keep it secure and be able to backup and restore stuff, you may want to look into something like that
#993 [13:30] <mattym> Wandererspath, But we dont help with those in this chat
#994 [13:30] <Wandererspath> Okay fair enough thanks anyway
#995 [13:30] <mattym> Wandererspath, If you are running a server from your home
#996 [13:30] * arghezi [arghezi@notlogged] has joined #minecrafthelp
#997 [13:31] <mattym> Wandererspath, All you need to make sure you do is the Port Forwarding and any Firewall changes that would apply to you
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#999 [13:31] <Wandererspath> I see
#1000 [13:31] * mrredguy11 [mrredguy11@notlogged] has joined #minecrafthelp
#1001 [13:32] <mrredguy11> hey, I recent;y got into minecraft again and I want to change my name. My account is migrated with an email that doesn't exist how can I change the account info to my actual email
#1002 [13:32] <mattym> mrredguy11, Are you still able to log into the migrated account?
#1003 [13:33] <mrredguy11> yes, I just can't access the mojang website
#1004 [13:33] <mrredguy11> I don't know the security questions either
#1005 [13:33] <mrredguy11> made this account when I was like 10
#1006 [13:33] <mattym> ??> mrredguy11 mojang/email
#1007 [13:33] <Absol> mrredguy11: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1008 [13:33] <Absol> mrredguy11: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1009 [13:33] <mattym> mrredguy11, You will need to fill out the form Absol linked
#1010 [13:33] <mrredguy11> ok
#1011 [13:34] <mrredguy11> thank you
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#1017 [13:48] <DanielGame> Hello
#1018 [13:50] <DanielGame> When I first came to the version of Windows 10 I was not asked to add a nickname and I gave as full of nonsense to change?
#1019 [13:52] <benjo> I can t open minecraft.net Mojang just no This webpage is not available ERR_CONNECTION_TIMED_OUT and when i open minecraft just showing me can t conect to our servers minecraft blocked
#1020 [13:53] <DanielGame> What?
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#1028 [14:02] <CrazyRemz> When I install my game I press the PLAY button and it says "Game Output"
#1029 [14:02] <Alemx> Hello, I need support
#1030 [14:02] <CrazyRemz> I don't know why
#1031 [14:02] <Alemx> In spanish if its possible
#1032 [14:03] <Alemx> alguien de soporte que hable español?
#1033 [14:03] <CrazyRemz> I bought the game and it doesn't work !!!!!! WTF
#1034 [14:03] <CrazyRemz> hello?
#1035 [14:04] <Alemx> hello
#1036 [14:06] <Clock> ??> Alemx lang/es
#1037 [14:06] <Absol> Alemx: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1038 [14:06] <Clock> ??> CrazyRemz launcher/game-output
#1039 [14:06] <Alemx> okey okey
#1040 [14:06] <Absol> CrazyRemz: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1041 [14:06] <Absol> CrazyRemz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1042 [14:07] * sahs [sahs@notlogged] has joined #minecrafthelp
#1043 [14:07] <Alemx> When I try to enter my minecraft account from the web it tells me that the password is incorrect
#1044 [14:07] <Clock> Alemx, have you reset the password?
#1045 [14:07] <Alemx> But the change, and put the new one, and it drives me out to be incorrect
#1046 [14:07] <Alemx> yes
#1047 [14:07] <Clock> ??> Alemx login/throttle
#1048 [14:07] <Absol> Alemx: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1049 [14:07] <Absol> Alemx: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1050 [14:07] <Alemx> 3 times
#1051 [14:07] <CrazyRemz> yes it's all about the game-output
#1052 [14:07] <Alemx> I change the password!!
#1053 [14:08] <Clock> Alemx, read and follow Absol's instructions
#1054 [14:08] * arghezi [arghezi@notlogged] has quit. (Ping timeout: 204 seconds)
#1055 [14:08] <Alemx> I change the password
#1056 [14:09] <Alemx> And I introduce the correct password
#1057 [14:09] <Alemx> I use Mojang account
#1058 [14:09] <Clock> CrazyRemz, follow Absol's instructions
#1059 [14:09] <Clock> Alemx, read and follow Absol's instructions
#1060 [14:09] <CrazyRemz> where are those instructions
#1061 [14:09] <Alemx> I have read and followed all instructions
#1062 [14:09] <Clock> ??> CrazyRemz launcher/game-output
#1063 [14:09] <Absol> CrazyRemz: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1064 [14:09] <Absol> CrazyRemz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1065 [14:10] <Alemx> Clock, you have skype
#1066 [14:10] <Clock> no
#1067 [14:10] * Bryan [Bryan@notlogged] has joined #minecrafthelp
#1068 [14:10] <Alemx> And I share screens for you to see
#1069 [14:10] <Clock> Alemx, Absol already told you what you need to know and how to work around the issue
#1070 [14:10] <CrazyRemz> [15:09:57 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on osx... [15:09:57 INFO]: Current time is Nov 13, 2015 3:09:57 PM [15:09:57 INFO]: System.getProperty('os.name') == 'Mac OS X' [15:09:57 INFO]: System.getProperty('os.version') == '10.11.1' [15:09:57 INFO]: System.getProperty('os.arch') == 'x86_64' [15:09:57 INFO]: System.getProperty('java.version') == '1.8.0_60' [15:09:57 INFO]: System.getProperty('java.vendor') == 'Oracle
#1071 [14:11] <Clock> CrazyRemz, you need to follow ALL the instructions Absol gave you
#1072 [14:11] <CrazyRemz> [15:09:57 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on osx... [15:09:57 INFO]: Current time is Nov 13, 2015 3:09:57 PM [15:09:57 INFO]: System.getProperty('os.name') == 'Mac OS X' [15:09:57 INFO]: System.getProperty('os.version') == '10.11.1' [15:09:57 INFO]: System.getProperty('os.arch') == 'x86_64' [15:09:57 INFO]: System.getProperty('java.version') == '1.8.0_60' [15:09:57 INFO]: System.getProperty('java.vendor') == 'Oracle
#1073 [14:11] <Alemx> give me the instructions
#1074 [14:11] <Clock> ??> Alemx login/throttle
#1075 [14:11] <Absol> Alemx: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1076 [14:11] <Absol> Alemx: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1077 [14:11] <Clock> ??> CrazyRemz paste
#1078 [14:11] <Absol> CrazyRemz: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1079 [14:12] <Bryan> my problems is i don't know what to do after this step on the help website "Once you have found this, look for your manufacturer in the table below and go to their "Auto-Detector" site and scan your computer for any out-of-date drivers." i can't find the Auto-Detector on my pc.
#1080 [14:12] <Alemx> Yes, login/throttle
#1081 [14:12] * CrazyRemz [CrazyRemz@notlogged] has quit. (Quit: Web client closed)
#1082 [14:12] <Alemx> Now if I let myself do not understand
#1083 [14:13] <Clock> ??> Bryan win/dxdiag
#1084 [14:13] <Absol> Bryan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1085 [14:13] <Clock> Alemx, ok which part did you not understand?
#1086 [14:13] * Frog_on_Fire [Frog_on_Fire@notlogged] has joined #minecrafthelp
#1087 [14:13] <Bryan> this question Once you have found this, look for your manufacturer in the table below and go to their "Auto-Detector" site and scan your computer for any out-of-date drivers.
#1088 [14:13] <Clock> Bryan, follow Absol's instructions
#1089 [14:13] <Alemx> that did not let me sign in and start now if you let me
#1090 [14:14] <Frog_on_Fire> n consigo entra fala que meu drives de videos estão desatualizados
#1091 [14:14] <Clock> Alemx, I cannot tell you why you couldn't login in in the first place, as Absol said wait 3 hours, then try again
#1092 [14:15] <Frog_on_Fire> eu ?
#1093 [14:15] <Clock> ??> Frog_on_Fire lang/pt
#1094 [14:15] <Absol> Frog_on_Fire: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1095 [14:15] <Alemx> and if you leave me, I'm sorry you wasted your time
#1096 [14:16] <Frog_on_Fire> when I try to go talk to my video drivers are outdated
#1097 [14:16] * Brookshouse067 [Brookshouse067@notlogged] has joined #minecrafthelp
#1098 [14:16] * lllklklllll [lllklklllll@notlogged] has joined #minecrafthelp
#1099 [14:16] <Clock> Frog_on_Fire, post the link to your dxdiag
#1100 [14:16] <Bryan> absol i did follow your instructions and i sent a forum on my paste
#1101 [14:17] <Frog_on_Fire> when I try to go talk to my video drivers are outdated
#1102 [14:17] <Clock> Bryan, post the link to your dxdiag
#1103 [14:17] <Clock> Frog_on_Fire, post the link to your dxdiag
#1104 [14:17] <Frog_on_Fire> http://paste.ubuntu.com/13250299/
#1105 [14:17] <Clock> Frog_on_Fire, one moment
#1106 [14:17] <Bryan> i am just looking for what to do after i "Look for the Name and Manufacturer name part."
#1107 [14:17] <Bryan> http://paste.ubuntu.com/13250294/
#1108 [14:18] <mattym> Bryan, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1109 [14:18] <Brookshouse067> my minecraft will not stop crashing i need to get this fixed
#1110 [14:18] <mattym> ??> Brookshouse067 launcher/crash-log
#1111 [14:19] <Absol> Brookshouse067: We need to see your crash log, which appears after a crash.
#1112 [14:19] * Dexter_D_Kaze [Dexter_D_Kaze@notlogged] has joined #minecrafthelp
#1113 [14:19] <Absol> Brookshouse067: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1114 [14:19] <Clock> Frog_on_Fire, download and install the .exe file here https://downloadcenter.intel.com/download/24970/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit
#1115 [14:19] <Brookshouse067> here it is http://paste.ubuntu.com/13250386/
#1116 [14:19] <Bryan> thank you mattym but where do i go to downgrade
#1117 [14:20] <Clock> ??> Bryan win/downgrade
#1118 [14:20] <Absol> Bryan: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1119 [14:20] <Bryan> thank you again
#1120 [14:21] <Frog_on_Fire> download and install the two?
#1121 [14:21] <Clock> Brookshouse067, I assume it only crashes in that particular world?
#1122 [14:21] <Brookshouse067> no it is all worlds
#1123 [14:21] <Clock> Frog_on_Fire, just the .exe file
#1124 [14:21] <mattym> Bryan, If you do not have that option, then you will need to figure out how to manually reinstall it
#1125 [14:22] <Clock> ??> Brookshouse067 win/reinst
#1126 [14:22] <Absol> Brookshouse067: You may need to reinstall the locally installed files that Minecraft puts into place.
#1127 [14:22] <Absol> Brookshouse067: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1128 [14:23] <Brookshouse067> i have done this before still nothing
#1129 [14:24] <Clock> Brookshouse067, create a new world and see if it works, if it still crashes provide a new crash log
#1130 [14:24] <Brookshouse067> ok brb
#1131 [14:24] * lllklklllll [lllklklllll@notlogged] has quit. (Ping timeout: 204 seconds)
#1132 [14:26] <Brookshouse067> Clock, ok here it is http://paste.ubuntu.com/13250457/
#1133 [14:26] * JustGamesNL [JustGamesNL@notlogged] has joined #minecrafthelp
#1134 [14:26] <JustGamesNL> Hello
#1135 [14:27] * kiddoul23 [kiddoul23@notlogged] has joined #minecrafthelp
#1136 [14:27] <JustGamesNL> My minecraft account is hacked HELP!
#1137 [14:27] * JustGamesNL [JustGamesNL@notlogged] has quit. (Client Quit)
#1138 [14:28] * ProvazekCZ [ProvazekCZ@notlogged] has quit. (Ping timeout: 204 seconds)
#1139 [14:30] <Brookshouse067> you still there
#1140 [14:34] * ANTOCRAFT [ANTOCRAFT@notlogged] has joined #minecrafthelp
#1141 [14:35] * SEBAS1736 [SEBAS1736@notlogged] has joined #minecrafthelp
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#1143 [14:35] <Brookshouse067> Hello
#1144 [14:35] * Frog_on_Fire [Frog_on_Fire@notlogged] has quit. (Ping timeout: 204 seconds)
#1145 [14:36] * ANTOCRAFT [ANTOCRAFT@notlogged] has quit. (Client Quit)
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#1147 [14:37] * Dexter_D_Kaze [Dexter_D_Kaze@notlogged] has quit. (Ping timeout: 204 seconds)
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#1149 [14:44] <Brookshouse067> Is anyone still here?
#1150 [14:53] <mattym> Brookshouse067, Are you running any sort of screen mirroring/recodring/overlay software?
#1151 [14:53] <Brookshouse067> not that i know of
#1152 [14:54] * Shahil [Shahil@notlogged] has joined #minecrafthelp
#1153 [14:54] <Brookshouse067> does it say what it is
#1154 [14:55] <mattym> Brookshouse067, No, its giving a refference in the error that ive never seen, just trying to see if its similar to other errors that display the same way
#1155 [14:55] * tammi1221 [tammi1221@notlogged] has joined #minecrafthelp
#1156 [14:55] <mattym> Brookshouse067, This is in any world you try?
#1157 [14:56] <Brookshouse067> yes
#1158 [14:56] * Teddy_Girl [Teddy_Girl@notlogged] has joined #minecrafthelp
#1159 [14:56] <mattym> Brookshouse067, Have you tried a multiplayer world?
#1160 [14:56] <tammi1221> all the time when i join minecraft server i get kick''Internal Exception: io.netty.handler.codec.DecoderException:http://java.util.zip .DataFormatException: incorrect data check'' or something like that :(
#1161 [14:56] <Teddy_Girl> Hello
#1162 [14:56] <mattym> tammi1221, Is that in just one server or all?
#1163 [14:56] <Brookshouse067> i have before same outcome
#1164 [14:56] <tammi1221> all servers
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#1166 [14:56] * Teddy_Girl [Teddy_Girl@notlogged] has quit. (Client Quit)
#1167 [14:57] * gilvan [gilvan@notlogged] has joined #minecrafthelp
#1168 [14:57] <mattym> tammi1221, In minecraft try to connect to this server: mctest.ae97.net
#1169 [14:57] <mattym> tammi1221, Tell me if you get that same error
#1170 [14:57] <mattym> Brookshouse067, And you did the file restore, where you deleted the contents of the .minecraft folder?
#1171 [14:57] <Brookshouse067> yes
#1172 [14:58] <mattym> Brookshouse067, When you did that, did you make sure the game was completely closed?
#1173 [14:58] <Brookshouse067> yes
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#1175 [14:58] * brad [brad@notlogged] has quit. (Ping timeout: 204 seconds)
#1176 [14:58] <mattym> Brookshouse067, Ok, thats odd, and like i said, ive never seen the exact error you are getting, so im not sure what else to try exactly
#1177 [14:58] <tammi1221> mattym i can join mctest.ae97.net server but i can't join hypixel
#1178 [14:58] <mattym> ??> Brookshouse067 wiin/dxdiag
#1179 [14:59] <tammi1221> or my frien server
#1180 [14:59] <mattym> ??> Brookshouse067 win/dxdiag
#1181 [14:59] <Absol> Brookshouse067: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1182 [14:59] <mattym> Brookshouse067, Follow the directions in the link from Absol
#1183 [14:59] <mattym> tammi1221, Can you go to speedtest.net do a speed test and share the results here
#1184 [14:59] <Brookshouse067> ok
#1185 [15:00] <tammi1221> ok
#1186 [15:00] <Shahil> hi i need help my minecraft louncher says this unable to start minecraft runtime envirement this is most likly coused by a coruption pls try to reinstall minecraft every time i open it
#1187 [15:01] <Brookshouse067> ok here you go mattym http://paste.ubuntu.com/13250810/
#1188 [15:01] <mattym> Shahil, What antivirus software do you use?
#1189 [15:02] <Shahil> kaspersky why?\
#1190 [15:02] <tammi1221> my speed test say speed 20,95
#1191 [15:02] <tammi1221> ping 5
#1192 [15:03] <mattym> Brookshouse067, Ok give me a few to look this over
#1193 [15:03] <Brookshouse067> ok
#1194 [15:03] <mattym> tammi1221, What wer the letters next to the first two?
#1195 [15:03] * WinterGuardian [WinterGuardian@notlogged] has joined #minecrafthelp
#1196 [15:04] <mattym> tammi1221, Did it not give you the option, to get a link to share?
#1197 [15:04] <mattym> ??> Shahil av/kaspersky
#1198 [15:04] <Absol> Shahil: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#1199 [15:04] <mattym> Shahil, Try the instructions Absol sent
#1200 [15:05] <Brookshouse067> ok brb in a min
#1201 [15:05] <mattym> Shahil, Then try to start the installer/launcher again
#1202 [15:05] <Shahil> k
#1203 [15:05] <mattym> Brookshouse067, Did you purchase this computer, or build it?
#1204 [15:05] * thatstrafe_ [thatstrafe_@notlogged] has joined #minecrafthelp
#1205 [15:05] <thatstrafe_> hello!
#1206 [15:05] <tammi1221> no
#1207 [15:05] <mattym> Hello
#1208 [15:06] <thatstrafe_> i need help
#1209 [15:06] <thatstrafe_> is this the place?
#1210 [15:06] <mattym> tammi1221, Can you run the test again, and see if it gives you the option to share a link to it
#1211 [15:06] <mattym> ??> thatstrafe_ ask
#1212 [15:06] <Absol> thatstrafe_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1213 [15:06] <Absol> thatstrafe_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1214 [15:06] <thatstrafe_> i forgot my password alright. and i reset it now it says my username is wrong then
#1215 [15:07] <thatstrafe_> i got a email with my usenames still dont work..
#1216 [15:07] <mattym> thatstrafe_, What happens if you try to log in at account.mojang.com/me ?
#1217 [15:07] <tammi1221> ok i try
#1218 [15:07] <thatstrafe_> alright,ill try
#1219 [15:08] <thatstrafe_> yes i have tried that
#1220 [15:08] <thatstrafe_> it still dosent work..
#1221 [15:08] <thatstrafe_> oh it says Unknown e-mail address or password.
#1222 [15:08] <thatstrafe_> and i only have 1 email..
#1223 [15:08] <Brookshouse067> i bought it
#1224 [15:09] <thatstrafe_> ive have tried my email and my username...
#1225 [15:09] * johanmartinezmora [johanmartinezmora@notlogged] has joined #minecrafthelp
#1226 [15:10] <tammi1221> i have a link
#1227 [15:10] <tammi1221> http://www.speedtest.net/my-result/4830386723
#1228 [15:10] * johanmartinezmora [johanmartinezmora@notlogged] has quit. (Client Quit)
#1229 [15:12] <Brookshouse067> mattym i bought this computer
#1230 [15:13] * TheMystreyPersom [TheMystreyPersom@notlogged] has joined #minecrafthelp
#1231 [15:13] <TheMystreyPersom> I order mine craft it says I didn't pay for it
#1232 [15:13] <TheMystreyPersom> Order
#1233 [15:13] <TheMystreyPersom> Order
#1234 [15:13] <TheMystreyPersom> Ordered
#1235 [15:15] <mattym> tammi1221, Hmm, its possible that you cannot connect to the other servers due to their locations, you may want to contact the people that run those servers to see if there is an issue
#1236 [15:15] * TheMystreyPersom_ [TheMystreyPersom_@notlogged] has joined #minecrafthelp
#1237 [15:15] <mattym> ??> thatstrafe_ login/throttle
#1238 [15:15] <Absol> thatstrafe_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1239 [15:15] <Absol> thatstrafe_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1240 [15:15] <TheMystreyPersom_> I need help
#1241 [15:16] <mattym> thatstrafe_, Read what Absol said ^, just wait the 3 hours, you dont need to reset the password again after
#1242 [15:16] * Berin [Berin@notlogged] has joined #minecrafthelp
#1243 [15:16] <mattym> TheMystreyPersom_, Where does it say that?
#1244 [15:16] * Berin [Berin@notlogged] has quit. (Client Quit)
#1245 [15:16] <TheMystreyPersom_> I bought MineCraft and it says I didn't pay for it
#1246 [15:16] <thatstrafe_> alright guys! thanks <3
#1247 [15:16] <thatstrafe_> thanks for you time!
#1248 [15:16] * thatstrafe_ [thatstrafe_@notlogged] has quit. (Quit: Web client closed)
#1249 [15:16] <mattym> Brookshouse067, Hmmm, you may want to post your most recent crash log in a forum post, see if anyone there has a better idea, or come back to this chat when others are around
#1250 [15:16] <Shahil> i am done absol
#1251 [15:17] <tammi1221> mattym can i fix problem?
#1252 [15:17] <mattym> TheMystreyPersom_, When does it say that
#1253 [15:17] <TheMystreyPersom_> Huh
#1254 [15:17] * sahs [sahs@notlogged] has quit. (Ping timeout: 204 seconds)
#1255 [15:17] <TheMystreyPersom_> HELLO
#1256 [15:17] <mattym> Shahil, Did it work, did you try to start the isntaller again?
#1257 [15:17] <TheMystreyPersom_> HELP
#1258 [15:17] <TheMystreyPersom_> I PAYED FOR MINECRAFT AND IT SAYS I DIDNT
#1259 [15:17] <mattym> TheMystreyPersom_, Where is it saying that?
#1260 [15:18] <mattym> tammi1221, Like i said, try contacting the people that run the servers you are unable to connect to and see if there is an issue on their end, otherwise the error you are getting suggests that your internet is having an issue connecting to those servers
#1261 [15:18] <Shahil> wait a sec k
#1262 [15:18] <Brookshouse067> Okay Thank You For Your Time And Help mattym Have A Good Day
#1263 [15:18] * NeXTGeNBE45TMOD3 [NeXTGeNBE45TMOD3@notlogged] has joined #minecrafthelp
#1264 [15:19] <NeXTGeNBE45TMOD3> on a website called ubuntu pastebin i done a test and I have a number that is 13250997
#1265 [15:20] <NeXTGeNBE45TMOD3> what does that mean
#1266 [15:20] <mattym> NeXTGeNBE45TMOD3, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1267 [15:21] <Shahil> it did not work
#1268 [15:21] <NeXTGeNBE45TMOD3> is there anyother way to solve this apart from downgrading
#1269 [15:21] * Brookshouse067 [Brookshouse067@notlogged] has quit. (Quit: Web client closed)
#1270 [15:21] * kiddoul23 [kiddoul23@notlogged] has quit. (Quit: Web client closed)
#1271 [15:21] * TheMystreyPersom_ [TheMystreyPersom_@notlogged] has quit. (Ping timeout: 204 seconds)
#1272 [15:21] <mattym> NeXTGeNBE45TMOD3, Not with the hardware on that computer
#1273 [15:21] <NeXTGeNBE45TMOD3> how do I downgrade
#1274 [15:21] <mattym> ??> Shahil tools/hjt
#1275 [15:21] <Absol> Shahil: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1276 [15:21] <Absol> Shahil: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1277 [15:21] <mattym> Shahil, Do the instructions Absol sent
#1278 [15:22] <Shahil> yes
#1279 [15:22] <mattym> NeXTGeNBE45TMOD3, When did you do the Windows 10 update?
#1280 [15:22] <NeXTGeNBE45TMOD3> a few months ago
#1281 [15:22] <mattym> Shahil, The new ones just above ^
#1282 [15:22] <mattym> NeXTGeNBE45TMOD3, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1283 [15:22] <mattym> NeXTGeNBE45TMOD3, If you do not have that option, you will need to figure out how to do a full reinstall of Windows 7
#1284 [15:24] * NeXTGeNBE45TMOD3 [NeXTGeNBE45TMOD3@notlogged] has quit. (Quit: Web client closed)
#1285 [15:25] <Shahil> do i have to install hijackthis
#1286 [15:25] <mattym> Shahil, Yes, its a tool that will help me figure out what is causing your problem
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#1289 [15:26] <Shahil> qq is it safe
#1290 [15:27] <mattym> Shahil, Yes
#1291 [15:28] <Shahil> k
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#1294 [15:30] <Shahil> wat scan do i do
#1295 [15:30] <mattym> Shahil, There should be an option for "Do a scan and save a log file"
#1296 [15:31] * bonnia [bonnia@notlogged] has quit. (Ping timeout: 204 seconds)
#1297 [15:32] <Shahil> theres an error
#1298 [15:32] * tammi1221 [tammi1221@notlogged] has quit. (Ping timeout: 204 seconds)
#1299 [15:32] <mattym> Shahil, If it says something about the Hosts file, just hit Ok or Continue
#1300 [15:33] <Shahil> then wat
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#1302 [15:34] <mattym> Shahil, Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1303 [15:35] <mattym> Shahil, Once you copy the contents of the log onto the site, put something in the poste box, hit the Paste! button, and then give me the link of the page it took you to
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#1305 [15:35] <Shahil> there is no text file
#1306 [15:36] <mattym> Shahil, Did you select the option to do "Do a scan and save a log file"?
#1307 [15:36] <mattym> Shahil, Cause that should have popped up a text file once it finished.
#1308 [15:36] <mattym> Shahil, If you didnt get that, the scan may still be ongoing
#1309 [15:39] <Shahil> here http://paste.ubuntu.com/13251198/
#1310 [15:39] <mattym> Shahil, Can you try making a new link, im not able to access that one
#1311 [15:40] <Shahil> k
#1312 [15:40] <mattym> Shahil, Actually, that site seems to be having an issue at the moment
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#1314 [15:40] <Shahil> http://paste.ubuntu.com/13251198/
#1315 [15:40] <mattym> Shahil, NVM, im having an internet issues at the moment, please wait a moment
#1316 [15:41] <Shahil> k
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#1320 [15:53] <Bryan> if i downgrade to windows 7 form windows 10 do i get any issues?
#1321 [15:53] <Bryan> from*
#1322 [15:54] <mattym> Bryan, You will need to do a clean install, so you will probably need to reinstall all your drivers
#1323 [15:54] <mattym> Bryan, If you have the option to downgrade from within Windows, you should be fine
#1324 [15:55] * Kevin_ [Kevin_@notlogged] has joined #minecrafthelp
#1325 [15:56] <Kevin_> i need to change my name cause ive been getting banned from different kinds of online servers
#1326 [15:57] <mattym> Kevin_, Have you tried the name change option by logging into your account on account.mojang.com/me ?
#1327 [15:58] <Kevin_> yeah i already changed it but im trying to find out if theres any other faster ways to change it instead of waiting a month
#1328 [15:58] * Emma2007 [Emma2007@notlogged] has joined #minecrafthelp
#1329 [15:58] <mattym> Kevin_, There is not
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#1331 [15:59] <Emma2007> can't login to majong or minecraft - passwort reset not possible -i receive no email
#1332 [15:59] <mattym> Emma2007, What does it say when you try?
#1333 [15:59] <Emma2007> ps incorrect
#1334 [16:00] <Emma2007> i try to setup a new pw
#1335 [16:00] <mattym> Emma2007, Did you forget it, or did it just start saying that?
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#1346 [16:14] <Tyler> hello
#1347 [16:15] * Tyler is now known as Guest37819
#1348 [16:15] <Guest37819> what?
#1349 [16:15] <Guest37819> well i need help with my graphics card update so i can play minecraft
#1350 [16:16] <mattym> Guest37819, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1351 [16:16] <Guest37819> yes
#1352 [16:16] <Guest37819> http://paste.ubuntu.com/13251681/
#1353 [16:16] <mattym> Guest37819, One moment
#1354 [16:17] <Guest37819> btw my internet has been turning off and on lately.
#1355 [16:17] <Guest37819> jost wanted to point that out
#1356 [16:17] <Guest37819> just*
#1357 [16:18] <mattym> Guest37819, There are no Windows 7 drivers for your graphics hardware, you can attempt to use the Windows Vista versions by downloading and installing the Catalyst Software Suite here http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#1358 [16:18] <mattym> Guest37819, In addition, that graphics card may not fully support the game even if it gets updated
#1359 [16:19] <Guest37819> ok
#1360 [16:22] <Guest37819> do i download the top or bottom one
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#1362 [16:23] <Guest37819> ?
#1363 [16:23] <mattym> Guest37819, Top
#1364 [16:23] <WayToDoor> (amsg) AFK. 1 KM away from the shootings in paris. No jokes with that please ! https://twitter.com/ABC https://twitter.com/CNN
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#1379 [16:48] <Burgers1245> I know my minecraft username and password, but the email I used is fake and I didnt think that would be a problem, but I also forgot my security questions
#1380 [16:48] <gaby> http://paste.ubuntu.com/13252198/ ???
#1381 [16:48] <CubeTheThird> gaby, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1382 [16:48] <mattym> ??> Burgers1245 mojang/email
#1383 [16:48] <Absol> Burgers1245: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1384 [16:48] <Absol> Burgers1245: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1385 [16:49] <gaby> ok ty
#1386 [16:49] <mattym> Burgers1245, You will need to fill out the form Absol linked
#1387 [16:49] <Burgers1245> It makes me fill in my security questions whenever I try to do something like change my skin, even though I logged in correctly with my username and password
#1388 [16:49] <Burgers1245> where is that link?
#1389 [16:49] * gaby [gaby@notlogged] has quit. (Client Quit)
#1390 [16:49] <mattym> Burgers1245, Without the email it may be hard to find the Transaction-ID, but you will need to try and find it
#1391 [16:49] <mattym> ??> Burgers1245 mojang/email
#1392 [16:49] <Absol> Burgers1245: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1393 [16:49] <Absol> Burgers1245: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1394 [16:49] <mattym> Burgers1245, The first link from Absol ^
#1395 [16:51] <Burgers1245> I cant find the transaction ID, I started using my mom's email, then I used minne, and now im using the same email, but I added ".x" so it wouldn't spam my email. Big mistake
#1396 [16:52] <mattym> Burgers1245, If you cant find the trans-id, in the message part explain the issues, and try to include any details you remember about the purchase
#1397 [16:57] <Burgers1245> I sent a help email to costumer support
#1398 [16:57] <Burgers1245> It keeps asking me security questions that I don't remember
#1399 [16:58] <Burgers1245> when I try to log on to minecraft
#1400 [16:58] * tay [tay@notlogged] has joined #minecrafthelp
#1401 [16:59] <mattym> Burgers1245, You will need to wait on a reply from the email, as its the weekend, you probably wont hear back till next week
#1402 [16:59] <Burgers1245> ok thanks
#1403 [16:59] <Burgers1245> I will go now
#1404 [17:00] <tay> it says minecraft crashed... is there anything i can do?
#1405 [17:00] <mattym> ??> tay launcher/crash-log
#1406 [17:00] <Absol> tay: We need to see your crash log, which appears after a crash.
#1407 [17:00] <Absol> tay: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1408 [17:00] <tay> ok
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#1411 [17:01] <jacob> hej my minecraft dosnt work i cant log in to my user
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#1414 [17:02] <jacob> hej i cant log in to my minecraft user?
#1415 [17:03] <jacob> and it is the right username and password
#1416 [17:06] <Anna> jacob: how many times did you try log in?
#1417 [17:06] <jacob> 10 times
#1418 [17:07] * unclekiki123 [unclekiki123@notlogged] has joined #minecrafthelp
#1419 [17:07] <unclekiki123> iv been told to come here with this http://paste.ubuntu.com/13252468/
#1420 [17:07] <jacob> it just wont log in
#1421 [17:07] <Anna> ?? login/throttle
#1422 [17:07] <Absol> login/throttle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1423 [17:07] <Absol> login/throttle: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1424 [17:07] <unclekiki123> iv been told to come here with this http://paste.ubuntu.com/13252468/
#1425 [17:08] <mattym> unclekiki123, We do not support Windows XP here, and your graphics hardware does not fully support Minecraft
#1426 [17:08] <unclekiki123> can windows xp play minecrfat
#1427 [17:08] <mattym> unclekiki123, In addition, your system does not meet some of the other minimum requirements
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#1440 [17:51] <Bawb> I have reset my password "successfully", but it won't accept my login.
#1441 [17:52] <Anna> ?? login/throttle
#1442 [17:52] <Absol> login/throttle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1443 [17:52] <Absol> login/throttle: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1444 [17:52] <Bawb> Excellent. Thanks for the help.
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#1456 [18:16] * zxl_MICHAEL_lxz [zxl_MICHAEL_lxz@notlogged] has joined #minecrafthelp
#1457 [18:17] <zxl_MICHAEL_lxz> We are having a problem logging in
#1458 [18:17] <Anna> what message does ti give you when you try and how many times did you try log in?
#1459 [18:18] <zxl_MICHAEL_lxz> it wont play it just keeps looping and i got a copy of the dxdiag link do i give it to you
#1460 [18:19] * kirby|gone is now known as mrkirby153
#1461 [18:19] <zxl_MICHAEL_lxz> http://paste.ubuntu.com/13253337/
#1462 [18:19] <zxl_MICHAEL_lxz> that is what it told me to do anjd to copy it for you
#1463 [18:21] <zxl_MICHAEL_lxz> \i also checked my graphic card driver and it said it is updated already cause i had an error for that too that the graphic card driver needed up dated
#1464 [18:21] * Porkyle [Porkyle@notlogged] has joined #minecrafthelp
#1465 [18:21] <zxl_MICHAEL_lxz> so i updated that and it said it was fine
#1466 [18:22] <Andrio> I'm afraid your PC is too old to run Minecraft.
#1467 [18:23] <zxl_MICHAEL_lxz> really
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#1471 [18:25] <vero> Hello what happens if I accidentally downloaded the microsoft version, instead of the mac version. Could I get a refund?
#1472 [18:25] <zxl_MICHAEL_lxz> ok well ty so much i did so much trying to get it to work i even updated to windows 10
#1473 [18:25] <Andrio> mm
#1474 [18:25] <Andrio> ??> vero account/refund
#1475 [18:25] <Absol> vero: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
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#1477 [18:25] <Andrio> vero, where did you download it from?
#1478 [18:26] <vero> from minecraft.net
#1479 [18:26] <vero> its why first my kid downloaded, but didn't notice that/ that's the true story
#1480 [18:26] * zxl_MICHAEL_lxz [zxl_MICHAEL_lxz@notlogged] has quit. (Quit: Web client closed)
#1481 [18:27] <Andrio> You can run that on a Mac.
#1482 [18:27] <vero> Really? but its not letting me
#1483 [18:27] <vero> it give me the message
#1484 [18:27] <vero> I'll tell you exactly what it is saying
#1485 [18:28] <vero> you can't open the application "minecraft-setup.ex" because Microsoft Windows applications are not supported on OS X
#1486 [18:30] <mattym> vero, Return to the minecraft.net/download site. Click the part that says Show All Platforms
#1487 [18:31] <mattym> vero, This should show the Mac OSX version of the file if you dont already see it
#1488 [18:31] <mattym> vero, Download that one
#1489 [18:31] * elias [elias@notlogged] has joined #minecrafthelp
#1490 [18:31] <elias> i need help
#1491 [18:31] <vero> ok I will try that
#1492 [18:31] <vero> but then will i have to pay again?
#1493 [18:32] <elias> hello
#1494 [18:32] <mattym> vero, No
#1495 [18:32] <vero> thanks everyone!
#1496 [18:32] <mattym> ??> elias ask
#1497 [18:32] * elias [elias@notlogged] has quit. (Client Quit)
#1498 [18:32] <Absol> elias: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1499 [18:32] <Absol> elias: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1500 [18:33] * aron109 [aron109@notlogged] has joined #minecrafthelp
#1501 [18:34] <aron109> my minecraft windows crashed when i try to play a world,can you help?
#1502 [18:35] <mattym> ??> aron109 launcher/crash-log
#1503 [18:35] <Absol> aron109: We need to see your crash log, which appears after a crash.
#1504 [18:35] <Absol> aron109: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1507 [18:38] <aron109> is the crash log the gameoutput or the crash report?
#1508 [18:38] <mattym> aron109, The crash report that pops up
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#1511 [18:39] <aron109> it wont let me copy the report
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#1514 [18:40] <Shaenaenae9> hello i just followed previous instructings on Ubuntu
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#1516 [18:40] <Shaenaenae9> for a DxDiag report
#1517 [18:40] * Blast1219 [Blast1219@notlogged] has quit. (Client Quit)
#1518 [18:40] <mattym> Shaenaenae9, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1519 [18:40] <Shaenaenae9> http://paste.ubuntu.com/13253708/
#1520 [18:41] * Pedro [Pedro@notlogged] has joined #minecrafthelp
#1521 [18:41] <mattym> Shaenaenae9, Thats not a full dxdiag. Please go back to the file you made and make sure to copy all the contents of it to the paste site
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#1523 [18:41] <Shaenaenae9> okay 1 second
#1524 [18:41] <mattym> aron109, If you go into your launcher hit the Edit Profile button, there should be another button to Open Game Directory
#1525 [18:41] <Pedro> minecraft
#1526 [18:42] * Nick is now known as Guest78202
#1527 [18:42] <mattym> aron109, In there, you should find a folder with the Crash report
#1528 [18:42] <mattym> aron109, If you open that you should be able to copy and paste it to the site
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#1530 [18:42] <Guest78202> hi, I have just updated to windows 10 and now when i try to open minecraft it has an error
#1531 [18:42] <mattym> ??> Guest78202 launcher/crash-log
#1532 [18:42] <Absol> Guest78202: We need to see your crash log, which appears after a crash.
#1533 [18:42] <Absol> Guest78202: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1534 [18:42] <aron109> ok i pasted it to http://paste.ubuntu.com/ and clicked "paste" then what do i do?
#1535 [18:42] <Shaenaenae9> okay i have the Url for my DxDiag report
#1536 [18:43] <Guest78202> http://paste.ubuntu.com/13253795/
#1537 [18:43] <mattym> aron109, I need the url/link to the page it took you to
#1538 [18:43] <That_Aussie> i need help trying to update my graphics divers because i just updated my computer to windows 10... i dont know how to explain it here is a link to my problem http://paste.ubuntu.com/13253784/
#1539 [18:43] <mattym> Guest78202, When you start the game do you use a shortcut to an .exe or is Minecraft in your installed programs list
#1540 [18:43] <aron109> is this it? http://paste.ubuntu.com/13253808/
#1541 [18:44] <Shaenaenae9> i have the same issue as "That_Aussie" and this is my finished report http://paste.ubuntu.com/13253814/
#1542 [18:44] * EagleEye [EagleEye@notlogged] has joined #minecrafthelp
#1543 [18:44] <vero> Hello, does someone knows how long does it take to send an email verification? because I'm trying to verify my address, but I'm not getting the email.
#1544 [18:44] <mattym> aron109, Yes, what antivirus program do you use?
#1545 [18:44] * SMDerpyFruit21 [SMDerpyFruit21@notlogged] has joined #minecrafthelp
#1546 [18:44] <EagleEye> My account email and password was changed
#1547 [18:44] <mattym> vero, It can take a while sometimes, but who is your email provider?
#1548 [18:44] <That_Aussie> i use a shortcut "mattym"
#1549 [18:45] <mattym> That_Aussie, Can you open the launcher, and hit the Edit Profile button
#1550 [18:45] <aron109> i dont know that i have one?
#1551 [18:45] <vero> AOL
#1552 [18:45] <That_Aussie> yes i can
#1553 [18:45] <aron109> and if i do i dont know then
#1554 [18:45] <mattym> ??> aron109 tools/hjt
#1555 [18:45] <Absol> aron109: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1556 [18:45] <Absol> aron109: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1557 [18:45] <EagleEye> Does anyone know how to get stolen accounts back
#1558 [18:45] <mattym> aron109, Follow the instructions Absol sent ^
#1559 [18:45] <mattym> EagleEye, One moment
#1560 [18:46] * Nick_ [Nick_@notlogged] has joined #minecrafthelp
#1561 [18:46] <EagleEye> Ok
#1562 [18:46] <mattym> That_Aussie, In there is the box next to Executable checked?
#1563 [18:46] <Nick_> here is the link to my problem
#1564 [18:46] <Nick_> http://paste.ubuntu.com/13253795/
#1565 [18:46] <Nick_> it crashes
#1566 [18:46] <Nick_> when i have updated to windows 10
#1567 [18:46] <mattym> Nick_, , Can you open the launcher, and hit the Edit Profile button
#1568 [18:46] <That_Aussie> no it's not mattym
#1569 [18:47] <mattym> That_Aussie, If you check it, what is in the text box next to it
#1570 [18:47] <mattym> EagleEye, Are you sure it was changed?
#1571 [18:47] * TheSunSide [TheSunSide@notlogged] has joined #minecrafthelp
#1572 [18:47] <Shaenaenae9> hello , sorry but could someone please assist me? i think i have the same issue as "That Aussie"
#1573 [18:48] <EagleEye> Yes I tried sending password reset to all my emails and nothing works
#1574 [18:48] <mattym> Shaenaenae9, Im still looking for the correct driver for you, one moment
#1575 [18:48] * SMDerpyFruit21 [SMDerpyFruit21@notlogged] has quit. (Client Quit)
#1576 [18:48] <mattym> EagleEye, What is the ingame username you have?
#1577 [18:48] <Shaenaenae9> okay thank you very much
#1578 [18:48] <EagleEye> CountOnMeLike123
#1579 [18:48] <TheSunSide> I have an echoue with my driver http://paste.ubuntu.com/13253863/
#1580 [18:48] <Nick_> http://paste.ubuntu.com/13253795/
#1581 [18:49] <aron109> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 7:48:46 PM, on 11/13/2015 Platform: Windows 7 (WinNT 6.00.3504) MSIE: Internet Explorer v8.00 (8.00.7600.16385) FIREFOX: 42.0 (x86 en-US) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Windows\system32\taskhost.exe C:\Windows\Explorer.EXE C:\PROGRA~1\McAfee.com\Agent\mcagent.exe C:\Program Files\NewTech Infosystems\Acer Backup Manager\BackupMan
#1582 [18:49] <That_Aussie> C:/Program Files/Java/jre1.8.0_65/bin/javaw.exe this is what it says mattym
#1583 [18:49] <mattym> aron109, Please follow all the directions, i need you to put it in the paste site
#1584 [18:49] <mattym> That_Aussie, Ok one moment
#1585 [18:49] <That_Aussie> ok
#1586 [18:50] <mattym> Shaenaenae9, There are not Windows 7 drivers for your hardware, but you can attempt to use the Vista ones by downloading and installing the Catalyst Software Suite from here http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#1587 [18:50] <EagleEye> mattym am I able to get it back???
#1588 [18:50] <Shaenaenae9> okay thankyou
#1589 [18:50] * Nick_ [Nick_@notlogged] has quit. (Client Quit)
#1590 [18:50] <mattym> EagleEye, What does it say if you try to log in at account.mojang.com/me ?
#1591 [18:51] <aron109> http://paste.ubuntu.com/13253893/ ok i pasted the wrong thing last time
#1592 [18:51] <EagleEye> The password or username is I.
#1593 [18:51] <mattym> aron109, Ok one moment
#1594 [18:51] <EagleEye> In correct
#1595 [18:51] <mattym> ??> EagleEye login/throttle
#1596 [18:51] <Absol> EagleEye: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1597 [18:51] <Absol> EagleEye: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1598 [18:51] * noexcuse23 [noexcuse23@notlogged] has joined #minecrafthelp
#1599 [18:52] * noexcuse23 [noexcuse23@notlogged] has quit. (Client Quit)
#1600 [18:52] <mattym> That_Aussie, Go to minecraft.net/download make sure you download the installer that ends in .msi Use this to reinstall Minecraft. Get rid of the old shortcut and any old .exe versions of the launcher
#1601 [18:52] <EagleEye> Mattym I've tried that it still won't send anything
#1602 [18:52] <That_Aussie> ok one second
#1603 [18:52] <mattym> That_Aussie, Once you have it installed with the .msi verison, try to start it again, if it doesnt work, check the Executable box and save the profile
#1604 [18:53] <mattym> EagleEye, You need to wait 3 hours without a login attempt, then after that try the old password
#1605 [18:53] <EagleEye> I haven't logged in since yesterday
#1606 [18:53] <mattym> TheSunSide, Still there, give me one moment
#1607 [18:53] <vero> Matty I still have not received the email, do you know if there is something wrong with minecraft servers or anything?
#1608 [18:54] <mattym> .m
#1609 [18:54] <PangeaBot> (mattym) 03Online: Login, Session, Skins, Website, Realms
#1610 [18:54] <mattym> vero, Servers are fine, who is your email provider?
#1611 [18:54] <vero> AOL
#1612 [18:54] <Andrio> aron109, there's McAfee in that report.
#1613 [18:54] <Shaenaenae9> hello sorry.. on the Catalyst installer im not sure what to chose , it says "Select Express or Custom Install and then click next" whats the difference?
#1614 [18:54] <EagleEye> Mattym i haven't logged in since yesterday and nothing is working
#1615 [18:54] <vero> but its been easily 15 minutes or more
#1616 [18:54] <mattym> EagleEye, From this time, wait 3 hours, if after that you cannot log in with the original info you need to contact mojang
#1617 [18:55] * jr [jr@notlogged] has joined #minecrafthelp
#1618 [18:55] <EagleEye> Ok
#1619 [18:55] <mattym> vero, Wait a little longer before trying anything else
#1620 [18:55] <mattym> Shaenaenae9, Use express
#1621 [18:55] <aron109> oh i thought i uninstalled that
#1622 [18:55] <Shaenaenae9> okay thankyou mattym
#1623 [18:55] <Andrio> mm
#1624 [18:55] <vero> ok, perfect. I 'm just worried because I got the email to reset password super fast, but not this one
#1625 [18:56] <mattym> TheSunSide, Download and Install the file here http://www.geforce.com/drivers/results/94214
#1626 [18:56] <mattym> ??> aron109 av/mcafee/uninstall
#1627 [18:56] <Absol> aron109: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1628 [18:56] <mattym> aron109, You will need to use the tool Absol linked you to remove it properly
#1629 [18:56] <TheSunSide> thanks
#1630 [18:56] <aron109> so does it have to be uninstalled?
#1631 [18:56] <TheSunSide> going to try, hope's it works well
#1632 [18:57] <mattym> aron109, Yes, McAfee causes this and other issues with Minecraft, only known way to fix it, is to remove McAfee
#1633 [18:57] <aron109> ok one second
#1634 [18:58] <Shaenaenae9> okay im installing catalyst and my screen keeps turning off
#1635 [18:58] <mattym> Shaenaenae9, Thats normal
#1636 [18:58] <mattym> Shaenaenae9, When its done it should go back to normal
#1637 [18:58] <Shaenaenae9> okay thankyou
#1638 [18:59] <aron109> ok its uninstalling
#1639 [18:59] <mattym> aron109, That program should ask you to restart once you are done, do so then try Minecraft again
#1640 [18:59] <Shaenaenae9> will Catalyst hack or ruin the computer? because im setting up minecraft on my brothers desktop compter? and i dont want to stuff anyything up ?
#1641 [18:59] <mattym> Shaenaenae9, No, its a program the computer needs to run its graphics
#1642 [19:00] <aron109> ok thank you ill try it
#1643 [19:00] <Shaenaenae9> okay thankyou . thought i better ask
#1644 [19:00] <mattym> Shaenaenae9, Even when the install is complete tho, it may not run Minecraft very well as the hardware is old
#1645 [19:00] * piratedog11 [piratedog11@notlogged] has joined #minecrafthelp
#1646 [19:01] <Shaenaenae9> Mattym, i dont mind as long as minecraft runs hah, i have many younger siblings who just want to play it. as long as it works it should be fine
#1647 [19:02] <mattym> Shaenaenae9, It "should" run, but may not. Only way to know is to install the drivers
#1648 [19:02] * EagleEye [EagleEye@notlogged] has quit. (Ping timeout: 204 seconds)
#1649 [19:03] <Shaenaenae9> okay Catalyst has finished installing i can "view log" or "finish"
#1650 [19:03] <piratedog11> I just downloaded Windows 10 and i can not play Minecraft because "Pixel Format Not Accelerated" I have tried to do the things it says to do and I ended up here. Please help me
#1651 [19:03] <mattym> Shaenaenae9, Did it say there were any errors/warnings?
#1652 [19:03] <mattym> piratedog11, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1653 [19:03] <piratedog11> http://paste.ubuntu.com/13254076/
#1654 [19:03] * aron109 [aron109@notlogged] has quit. (Ping timeout: 204 seconds)
#1655 [19:03] <Shaenaenae9> Mattym- no it did not but i havnt clicked finish yet?
#1656 [19:03] <mattym> Shaenaenae9, If not hit finish, it should ask you to restart, do so then try minecraft
#1657 [19:04] <Shaenaenae9> okay
#1658 [19:04] <mattym> piratedog11, Open your launcher and hit the Edit Profile button, tell me if the box next to Executable is marked
#1659 [19:05] <Shaenaenae9> i clicked finish and it didnt ask to restart?
#1660 [19:05] <piratedog11> It Isn't
#1661 [19:05] <mattym> piratedog11, Check it, and tell me what it lists in the text box next to it
#1662 [19:05] <mattym> Shaenaenae9, Restart anyway, then try the game
#1663 [19:05] <Shaenaenae9> okay thankyou
#1664 [19:06] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#1665 [19:06] <piratedog11> C:/Program Files/Java/jre1.8.0_60/bin/javaw.exe
#1666 [19:07] <mattym> piratedog11, Ok, close the launcher, and delete any shortcuts to minecraft or minecraft.exe's you have
#1667 [19:07] <mattym> piratedog11, Go to minecraft.net/download and download the Installer that ends in .msi
#1668 [19:07] <mattym> piratedog11, Reinstall Minecraft with that file
#1669 [19:07] <mattym> piratedog11, Try to start the game, if it still does not work then hit Edit Profile, check the box next to Executable, and save the profile, then try the game again
#1670 [19:08] * TheSunSide [TheSunSide@notlogged] has quit. (Ping timeout: 204 seconds)
#1671 [19:09] * Shaenaenae9 [Shaenaenae9@notlogged] has quit. (Ping timeout: 204 seconds)
#1672 [19:10] <piratedog11> It worked! Thank You!
#1673 [19:10] * piratedog11 [piratedog11@notlogged] has quit. (Quit: Web client closed)
#1674 [19:17] * NintendoNarwhals [NintendoNarwhals@notlogged] has joined #minecrafthelp
#1675 [19:18] <NintendoNarwhals> Hello?
#1676 [19:18] <mattym> Hello
#1677 [19:18] <NintendoNarwhals> i have a memory problem and it wont let me play minecraft
#1678 [19:19] <NintendoNarwhals> iv done the steps and nothing helped
#1679 [19:19] <mattym> ??> NintendoNarwhals launcher/crash-log
#1680 [19:19] <Absol> NintendoNarwhals: We need to see your crash log, which appears after a crash.
#1681 [19:19] <Absol> NintendoNarwhals: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1682 [19:19] <NintendoNarwhals> ok i will do that right now
#1683 [19:20] <vero> Thanks for all Matty!
#1684 [19:21] <NintendoNarwhals> Wait when it says poster at the top of that link do i put my name or the problem or my username of what?
#1685 [19:21] <mattym> NintendoNarwhals, You can put anything ther
#1686 [19:21] <NintendoNarwhals> oh ok, thanks
#1687 [19:22] <NintendoNarwhals> Whats syntax im sorry im really new to this and its all so confusing...
#1688 [19:22] <mattym> NintendoNarwhals, Where are you seing that?
#1689 [19:22] * Lukewak [Lukewak@notlogged] has joined #minecrafthelp
#1690 [19:22] <NintendoNarwhals> in the link
#1691 [19:23] <NintendoNarwhals> right below Poster?
#1692 [19:23] * Lukewak [Lukewak@notlogged] has quit. (Client Quit)
#1693 [19:23] <mattym> NintendoNarwhals, Just leave that alone
#1694 [19:23] * vero [vero@notlogged] has quit. (Ping timeout: 204 seconds)
#1695 [19:23] <NintendoNarwhals> ok
#1696 [19:23] <That_Aussie> IT worked! thanks mattym
#1697 [19:25] <NintendoNarwhals> Ok now that i have pasted it it has in in a grey box and on the top and the bottom it says ownload as text do i click that or just leave?
#1698 [19:25] <NintendoNarwhals> *download
#1699 [19:25] <mattym> NintendoNarwhals, No, on the page you are currently on, copy the url/link from the adress box and give me the link
#1700 [19:25] <NintendoNarwhals> ok
#1701 [19:25] <NintendoNarwhals> http://paste.ubuntu.com/13254452/
#1702 [19:26] <mattym> NintendoNarwhals, Uninstall the texture pack you have, its too large for your computer to handle
#1703 [19:26] <NintendoNarwhals> ok
#1704 [19:27] <NintendoNarwhals> alright now do i just try to load up minecraft as normal?
#1705 [19:28] <NintendoNarwhals> Oh cool it works again! thanks i really had no idea what happend
#1706 [19:29] <NintendoNarwhals> cya + thanks
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#1714 [19:37] * Xpers_Gaming [Xpers_Gaming@notlogged] has joined #minecrafthelp
#1715 [19:39] <Xpers_Gaming> i have deleted my gmail acount, i cant redeem my security question, do he have someone that can help me to change my email
#1716 [19:39] <mattym> ??> Xpers_Gaming mojang/email
#1717 [19:39] <Absol> Xpers_Gaming: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1718 [19:39] <Absol> Xpers_Gaming: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1719 [19:40] <mattym> Xpers_Gaming, Fill out the forma Absol linked you
#1720 [19:40] * CJmaster02 [CJmaster02@notlogged] has joined #minecrafthelp
#1721 [19:40] <CJmaster02> I have a minecraft intalizing error, please help me!
#1722 [19:41] <Xpers_Gaming> i try many time but mojang say that i need to conect to my "xxwwcraftwwxx@gmail.com" acount, but this gmail is deleted !!
#1723 [19:42] * The_Killer_34 [The_Killer_34@notlogged] has joined #minecrafthelp
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#1725 [19:43] <Xpers_Gaming> i try many time but mojang say that i need to conect to my "xxwwcraftwwxx@gmail.com" acount, but this gmail is deleted !!
#1726 [19:43] * Xpers_Gaming [Xpers_Gaming@notlogged] has quit. (Quit: Web client closed)
#1727 [19:44] <CJmaster02> Initialization error over here, please help?
#1728 [19:46] * That_Aussie [That_Aussie@notlogged] has quit. (Quit: Web client closed)
#1729 [19:48] <CJmaster02> Can someone help me with my initializing error?
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#1734 [20:09] <Kyzau> Hello, I have trouble dedicating more ram to Minecraft. Everytime I try to dedicate 2G, I get an error saying "Error occurred during intialization of VM, Could not reserve enough space for 2097152KB object heap.
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#1737 [20:24] <_VengefulKnight_> I am trying to change my Mojang/Minecraft account password but after I am told the password reset by email was successful and I reload the page it still won't recognize the change or the previous password at all.
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#1745 [20:37] <sammy> I can't load my minecraft and have been trying for nearly 3 weeks now, and it keeps crashing on the loading screen. I have allocated 2GB of RAM, and have a 64 bit of Java, I'm not sure what I can do next
#1746 [20:39] * iTz_Fluxy [iTz_Fluxy@notlogged] has joined #minecrafthelp
#1747 [20:40] <mattym> ??> sammy launcher/crash-log
#1748 [20:40] <iTz_Fluxy> When i'm streaming, i'm using the mincraft chat to see my twitch chat... but after 5 minutes it stopped posting the twitch message in my minecraft game
#1749 [20:40] <Absol> sammy: We need to see your crash log, which appears after a crash.
#1750 [20:40] <Absol> sammy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1751 [20:41] <mattym> iTz_Fluxy, We are not too familiar with the Twitch integration here, I would suggest asking your questions in the forums
#1752 [20:41] <iTz_Fluxy> Thansk a lot Mattym ;)
#1753 [20:42] <sammy> alright, will do that now Absol
#1754 [20:43] <sammy> http://paste.ubuntu.com/13255606/
#1755 [20:44] <mattym> sammy, Ininstall your texture pack, its too large for your computer to handle
#1756 [20:47] <iTz_Fluxy> Is there any way to send a ticket to mojang ? i can't find anything on the forums
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#1759 [20:47] <mattym> iTz_Fluxy, They normally do not deal with this sort of issue, but you can check the bug tracker to see if anyone else has had a smilar issue
#1760 [20:48] <mattym> iTz_Fluxy, Search the issues here https://bugs.mojang.com/browse/MC
#1761 [20:48] <mattym> iTz_Fluxy, If there isnt a similar issue, create one
#1762 [20:49] <iTz_Fluxy> Thanks again mattym
#1763 [20:52] * _VengefulKnight_ [_VengefulKnight_@notlogged] has quit. (Ping timeout: 204 seconds)
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#1765 [20:56] <tbnrfrags> My Minecraft crashes and says Failed to write core dump
#1766 [20:56] <mattym> ??> tbnrfrags launcher/crash-log
#1767 [20:56] <Absol> tbnrfrags: We need to see your crash log, which appears after a crash.
#1768 [20:56] <Absol> tbnrfrags: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1769 [20:56] * sammy [sammy@notlogged] has joined #minecrafthelp
#1770 [20:57] * EmmaRoseDeMallie [EmmaRoseDeMallie@notlogged] has joined #minecrafthelp
#1771 [20:58] <tbnrfrags> # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000007fef1b5aa07, pid=3828, tid=6036 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [dwrite.dll+0xbaa07] # # Failed to write core dump. Mini
#1772 [20:58] <sammy> I was on briefly before, and I think that something happened connection wise with a helper as whenever I typed something into chat nothing came up
#1773 [20:58] <mattym> sammy, Ininstall your texture pack, its too large for your computer to handle
#1774 [20:58] * dkam [dkam@notlogged] has joined #minecrafthelp
#1775 [20:59] <sammy> ininstall? which texture pack?
#1776 [20:59] <dkam> Hey guys - I'm trying to run the "Asleep" map on my Ubuntu (14.04.3 / Java 6) server - but one of the characters keeps falling out of the world. If he's not falling out of the world he's invisible.
#1777 [20:59] <tbnrfrags> # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000007fef1b5aa07, pid=3828, tid=6036 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [dwrite.dll+0xbaa07] # # Failed to write core dump. Mini
#1778 [21:00] <CubeTheThird> tbnrfrags, paste it onto http://paste.ubuntu.com and give the URL here.
#1779 [21:00] <mattym> tbnrfrags, Please follow all the directions and post it to the site
#1780 [21:00] <mattym> dkam, Sounds like an issue to take up with the map maker
#1781 [21:01] <dkam> mattym: Righto - I'll see if I can find him. In general, should the server be running java 6 or 7? Or does it make no difference?
#1782 [21:02] <mattym> dkam, Whatever works, shouldnt make a difference with this issue tho
#1783 [21:03] * tbnrfrags [tbnrfrags@notlogged] has quit. (Quit: Web client closed)
#1784 [21:03] <mattym> dkam, Tho it would be better to run it on the newer versions
#1785 [21:03] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 190 seconds)
#1786 [21:03] * cobra [cobra@notlogged] has joined #minecrafthelp
#1787 [21:04] <sammy> hey mattym, thanks a bunch for recommending that I uninstall all texture and resource packs that I had. As IT WORKED, and I'm on the launcher screen
#1788 [21:05] <sammy> Good luck everyone else
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#1790 [21:06] <cobra> so i have lost my security questions awsers and i cant login it wants the awsers but i tried to rest them but it wants me to login to chang them wtf
#1791 [21:07] * Jokerman334 [Jokerman334@notlogged] has joined #minecrafthelp
#1792 [21:07] <cobra> options? anyone
#1793 [21:07] <mattym> ??> cobra mojang/email
#1794 [21:07] <Absol> cobra: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1795 [21:07] <Absol> cobra: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1796 [21:08] <mattym> cobra, Fill out the form Absol linked
#1797 [21:08] * Jokerman334 [Jokerman334@notlogged] has quit. (Client Quit)
#1798 [21:09] <cobra> thanks. will try that
#1799 [21:13] <EmmaRoseDeMallie> Hi there. Recieved an error message when opening to play Minecraft. Message indiated Graphics driver issue. Followed the steps and have the folleing link to the ubuntoc.om page. http://paste.ubuntu.com/13255702/
#1800 [21:14] <EmmaRoseDeMallie> What do I do next?
#1801 [21:14] <mattym> EmmaRoseDeMallie, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1802 [21:15] * sidedthelegend [sidedthelegend@notlogged] has joined #minecrafthelp
#1803 [21:16] <EmmaRoseDeMallie> Where would I go to purchase new graphics hardware? If it is a pain, might be easier to downgrade to W7, right?
#1804 [21:16] * sidedthelegend [sidedthelegend@notlogged] has quit. (Client Quit)
#1805 [21:18] <mattym> EmmaRoseDeMallie, With the rest of the hardware, downgrading is probably the better option, but may also be a bit complicated
#1806 [21:18] <mattym> EmmaRoseDeMallie, When did you do the Windows 10 Update?
#1807 [21:19] <EmmaRoseDeMallie> Okay. I'm on the Windows site now so that might be the best approach. We'll try that. Thanks MattyM.
#1808 [21:19] <EmmaRoseDeMallie> It's been about 2 months.
#1809 [21:19] * tbnrfrags [tbnrfrags@notlogged] has joined #minecrafthelp
#1810 [21:19] <mattym> EmmaRoseDeMallie, Then you will need to do a complete resintall of Windows 7
#1811 [21:19] * Scotty [Scotty@notlogged] has joined #minecrafthelp
#1812 [21:19] <EmmaRoseDeMallie> It's was one of those Free Upgrade offers.
#1813 [21:20] <tbnrfrags> tFQZ6NP4WK76JzyVk4pNtFQZ6NP4WK76JzyVk4pN
#1814 [21:20] <tbnrfrags> oops sorry
#1815 [21:20] <Scotty> Hello, im having trouble with game crashing on start up anybody can help?
#1816 [21:20] <mattym> ??> Scotty launcher/crash-log
#1817 [21:20] <Absol> Scotty: We need to see your crash log, which appears after a crash.
#1818 [21:20] <Absol> Scotty: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1819 [21:21] <Scotty> http://paste.ubuntu.com/13256105/
#1820 [21:21] <mattym> Scotty, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1821 [21:21] <Scotty> Ok.
#1822 [21:21] <Scotty> Can i buy another graphics card thats supported with windows 8.1?
#1823 [21:22] * Scotty [Scotty@notlogged] has quit. (Client Quit)
#1824 [21:22] <mattym> Scotty, If its a desktop that is an option, but you will have to find one that is compatable with the rest of your hardware
#1825 [21:24] <tbnrfrags> http://paste.ubuntu.com/13256158/
#1826 [21:25] * dkam [dkam@notlogged] has quit. (Quit: Web client closed)
#1827 [21:27] <tbnrfrags> Minecraft says i need OpenGL 2.0 what does that mean?
#1828 [21:27] <mattym> ??> tbnrfrags win/dxdiag
#1829 [21:27] <Absol> tbnrfrags: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1830 [21:28] <mattym> tbnrfrags, Can you complete the instructions linked by Absol
#1831 [21:31] <tbnrfrags> http://paste.ubuntu.com/13256236/
#1832 [21:31] <mattym> tbnrfrags, Your graphics hardware is to old to support Minecraft
#1833 [21:32] <Chromaryu> you are not fulfilling minimum requirement for running minecraft. tbnrfrags
#1834 [21:33] <tbnrfrags> Will my HP Chromebook 14 run minecraft
#1835 [21:33] <mattym> tbnrfrags, I dont thing Chromebooks work
#1836 [21:34] <tbnrfrags> Ok thankyou for your help
#1837 [21:36] * HAXOR [HAXOR@notlogged] has joined #minecrafthelp
#1838 [21:37] <HAXOR> f,dyufyatFWydufwaydw
#1839 [21:37] <HAXOR> fueuhefeferfef
#1840 [21:38] <HAXOR> MINECRAFT FUCKING SUCKS DICK
#1841 [21:38] <Absol> HAXOR: Please keep it civil
#1842 [21:38] * EmmaRoseDeMallie [EmmaRoseDeMallie@notlogged] has quit. (Quit: Web client closed)
#1843 [21:38] * Lord_Ralex kicked HAXOR from #minecrafthelp (Reason: AXOR :Here is the door)
#1844 [21:38] * nickko66 [nickko66@notlogged] has joined #minecrafthelp
#1845 [21:39] <Chromaryu> CromeBook isnt os.. through
#1846 [21:39] * nickko66 [nickko66@notlogged] has quit. (Client Quit)
#1847 [21:39] * nickko66 [nickko66@notlogged] has joined #minecrafthelp
#1848 [21:39] <nickko66> So i was streaming minecraft and these hackers came into my stream. When i went into any server it says "cannot send chat messages." I know i am not muted on these servers and i also cannot talk in single player. I have no idea what they did but i can not longer talk in chat. They even admitted to doing this in my stream. I do not know how they did this though. Is there anyway to fix this?
#1849 [21:39] <mattym> Im almost positive the requirements page says explicitly that it wont work on Chromebooks
#1850 [21:40] <nickko66> what?
#1851 [21:40] <mattym> nickko66, Sounds like an issue on those servers
#1852 [21:40] <Chromaryu> yes.
#1853 [21:40] <Chromaryu> Contact admin for it.
#1854 [21:40] <mattym> nickko66, Alternatively, check your ingame Options, see if you changed any of the chat settings
#1855 [21:41] <nickko66> ok i will check the chat settings. and what if that is not the problem
#1856 [21:41] * An_Angry_Brit [An_Angry_Brit@notlogged] has joined #minecrafthelp
#1857 [21:41] <mattym> nickko66, Find a way to contact the server admins on the server you get the issues on
#1858 [21:41] <nickko66> i did and they said that i am not muted
#1859 [21:42] <nickko66> and that everything seems to be okay on their end.
#1860 [21:42] <nickko66> nvm you were right. it was my chat settings!
#1861 [21:42] <nickko66> thanks dude! sorry about this! thanks again for helping... i feel stupid now. cya
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#1863 [21:46] * Tyler [Tyler@notlogged] has joined #minecrafthelp
#1864 [21:46] * Tyler is now known as Guest17497
#1865 [21:47] * KatieKinz [KatieKinz@notlogged] has joined #minecrafthelp
#1866 [21:47] <KatieKinz> http://paste.ubuntu.com/13256351/
#1867 [21:47] * _itaquito_ [_itaquito_@notlogged] has joined #minecrafthelp
#1868 [21:48] <_itaquito_> Hi!! when i want to exit a world my game crash :D
#1869 [21:48] * KatieKinz [KatieKinz@notlogged] has quit. (Client Quit)
#1870 [21:49] <mattym> _itaquito_, Are you exiting with the ingame button, or closing the window with the X button?
#1871 [21:49] <_itaquito_> ingame button
#1872 [21:49] <mattym> ??> _itaquito_ launcher/crash-log
#1873 [21:49] <Absol> _itaquito_: We need to see your crash log, which appears after a crash.
#1874 [21:49] <Absol> _itaquito_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1875 [21:49] <_itaquito_> ok
#1876 [21:50] <_itaquito_> but i think that the game dont crash i speak spanish so my computer say like Java bin is not responding
#1877 [21:51] <_itaquito_> i only apear the launcher
#1878 [21:51] <mattym> _itaquito_, Copy the text of whatever shows up to the site, then get me the link to it
#1879 [21:51] <_itaquito_> ok
#1880 [21:52] <Guest17497> Hello. I keep on receiving an error when I try to sign into my Minecraft account. The error I receive, is "(SocketException: Connection reset)" I am not a Java programmer so I have no clue what this means. The only experience I have with programming is to print in Python. I have tried turning off my anti virus program and turning off my firewall. Also, I have rebooted my router and modem but I still receive this error. https://imgur.com/ENtv3p4
#1881 [21:53] <_itaquito_> http://paste.ubuntu.com/13256439/
#1882 [21:53] <mattym> Guest17497, Do you know how to open the Command Prompt (cmd)?
#1883 [21:53] <Guest17497> Yes.
#1884 [21:54] <mattym> _itaquito_, And this only happens if you exit a world?
#1885 [21:54] <_itaquito_> yeah
#1886 [21:54] <mattym> Guest17497, Open it type this command then hit enter: netsh winsock reset
#1887 [21:54] <mattym> ??> _itaquito_ win/reinst
#1888 [21:54] <Absol> _itaquito_: You may need to reinstall the locally installed files that Minecraft puts into place.
#1889 [21:54] <Absol> _itaquito_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1890 [21:54] <mattym> _itaquito_, Try the instructions from Absol
#1891 [21:54] <_itaquito_> ok
#1892 [21:55] <Guest17497> I ran that command. mattym.
#1893 [21:55] <mattym> Guest17497, Did it ask you to restart, or say something else?
#1894 [21:56] <Guest17497> Yes, I was told I needed to restart my PC. I am going to do that right now. If that doesn't fix the problem I will be back here. Thank you.
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#1896 [21:57] * Guest17497 [Guest17497@notlogged] has quit. (Quit: Web client closed)
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#1899 [21:59] * josiah67 [josiah67@notlogged] has joined #minecrafthelp
#1900 [22:01] <Tyler_> mattym, I just tried to sign in again, and I am still receiving the same error.
#1901 [22:01] <_itaquito_> ohh it works thanks!!
#1902 [22:01] * josiah67 [josiah67@notlogged] has quit. (Client Quit)
#1903 [22:02] <mattym> Tyler_, Can you give me the ingame name once more?
#1904 [22:03] <Tyler_> My minecraft ign?
#1905 [22:03] <mattym> Tyler_, Yes
#1906 [22:03] <Tyler_> EndStoneBlock is my current name.
#1907 [22:04] <mattym> Tyler_, and you waited 3 hours without a login attempt correct?
#1908 [22:04] <mattym> Tyler_, Wait
#1909 [22:04] <mattym> Tyler_, Sorry you changed the name, got confused
#1910 [22:04] <mattym> Tyler_, Same error with the Socket thing?
#1911 [22:05] <Tyler_> yes
#1912 [22:05] <mattym> ??> tools/hjt
#1913 [22:05] <mattym> ??> Tyler_ tools/hjt
#1914 [22:05] <Absol> Tyler_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1915 [22:05] <Absol> Tyler_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1916 [22:05] <mattym> Tyler_, Please do the instructions Absol sent
#1917 [22:05] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1918 [22:05] <Tyler_> Ok. Thank you
#1919 [22:07] * f411out [f411out@notlogged] has joined #minecrafthelp
#1920 [22:07] * screamingpng [screamingpng@notlogged] has joined #minecrafthelp
#1921 [22:08] <f411out> I am unable to log into my account via Minecraft Log In or Mojang and I canot change my password on either (it doesn't work)
#1922 [22:08] <screamingpng> s o uhm,,, never been to this chat b4 but lately my minecrafts been doin this thing where i'll go to launch it, and when i push "play" the first time in the launcher, it'll come back to me with a white page with text talkin about failed minidump and java stuff,,
#1923 [22:09] <screamingpng> ive tryed fixing it myself tons of times but even when i redownload java its still doin it
#1924 [22:09] <mattym> f411out, What does it say when you try in either place?
#1925 [22:09] <mattym> ??> screamingpng launcher/crash-log
#1926 [22:09] <Absol> screamingpng: We need to see your crash log, which appears after a crash.
#1927 [22:09] <Absol> screamingpng: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1928 [22:09] <Tyler_> mattym and Absol, http://paste.ubuntu.com/13256618/
#1929 [22:09] <mattym> screamingpng, The crash log being that text that pops up
#1930 [22:09] <mattym> Tyler_, Ok one moment
#1931 [22:10] <screamingpng> alrighty give me a minute
#1932 [22:10] <f411out> It seems to be successful but when I try to use the new password it says it doesn't recognise the email/username or password
#1933 [22:11] <mattym> Tyler_, can you try this, unsinstall Avast, restart the computer, test Miencraft again. If it works, you can reinstall Avast, and make sure its the latest version
#1934 [22:11] <mattym> ??> f411out login/throttle
#1935 [22:11] <Absol> f411out: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1936 [22:11] <Absol> f411out: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1937 [22:11] * deersaver [deersaver@notlogged] has joined #minecrafthelp
#1938 [22:11] <f411out> Okay - thanks for that information! I will take your advice and wait 3 hours and try again. Thanks!
#1939 [22:11] <Tyler_> Ok. Thank you. I will try that.
#1940 [22:12] <deersaver> can someone help me
#1941 [22:12] * Tyler_ [Tyler_@notlogged] has quit. (Quit: Web client closed)
#1942 [22:12] <mattym> ??> deersaver ask
#1943 [22:12] <Absol> deersaver: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1944 [22:12] <Absol> deersaver: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1945 [22:12] <screamingpng> http://paste.ubuntu.com/13256661/ alrighty here it is
#1946 [22:12] <deersaver> my windows 10 laptop has 1 gb of ram and everytime i try to play minecraft it crashes
#1947 [22:13] <screamingpng> as i said ive had this problem a lot before and sometimes it'll work and then the next day it'll do this
#1948 [22:13] <mattym> screamingpng, Open your launcher, hit the Edit Profile button, then on the window that opens, press the Open Game Directory button. Then close the launcher, but keep that folder onep
#1949 [22:13] <mattym> screamingpng, open*
#1950 [22:13] <mattym> screamingpng, Find the file called Options, and delte it, then restart the game
#1951 [22:14] <mattym> deersaver, Your computer doesnt meet the minimum requiremetns of the game
#1952 [22:14] <screamingpng> should i do that from the page i already have open or restart it completely?
#1953 [22:14] * xxrumble617xx [xxrumble617xx@notlogged] has joined #minecrafthelp
#1954 [22:14] <mattym> screamingpng, If the launcher is open and you can see the Edit Profile butten, then go ahead
#1955 [22:14] <mattym> screamingpng, Just remember to close the launcher once you have the Game Directory folder open
#1956 [22:14] * xxrumble617xx [xxrumble617xx@notlogged] has quit. (Client Quit)
#1957 [22:14] <deersaver> oh ok i was just making sure
#1958 [22:16] * f411out [f411out@notlogged] has quit. (Quit: Web client closed)
#1959 [22:16] * Tyler [Tyler@notlogged] has joined #minecrafthelp
#1960 [22:16] * Tyler is now known as Guest36680
#1961 [22:17] <Guest36680> mattym, I am still receiving the same error after I uninstalled Avast.
#1962 [22:17] <mattym> Guest36680, Can you try the command again in the cmd, but before you restart let me know i want you to do another command as well
#1963 [22:18] <Guest36680> Can you tell me that command again please?
#1964 [22:18] <mattym> Guest36680, netsh winsock reset
#1965 [22:18] <screamingpng> i deleted options and reopened the game but its still givin me the error
#1966 [22:18] <mattym> Guest36680, After that one is finished, enter this one: ipconfig /flushdns
#1967 [22:18] <Guest36680> mattym, ok I ran that command.
#1968 [22:19] <mattym> ??> screamingpng win/reisnt
#1969 [22:19] <mattym> ??> screamingpng win/reinst
#1970 [22:19] <Absol> screamingpng: You may need to reinstall the locally installed files that Minecraft puts into place.
#1971 [22:19] <Absol> screamingpng: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1972 [22:19] <mattym> screamingpng, Try the instructions Absol sent
#1973 [22:19] <mattym> Guest36680, Did you run both?
#1974 [22:20] <Guest36680> I did that command before when I had a different error when I changed my dns setting to my ISP provided dns. I waited a few hours and it fixed itself. Yes
#1975 [22:20] <mattym> Guest36680, Without restarting, try the game again
#1976 [22:20] <Guest36680> ok
#1977 [22:20] * ParksPeeps [ParksPeeps@notlogged] has joined #minecrafthelp
#1978 [22:20] <ParksPeeps> help me please
#1979 [22:20] <mattym> Guest36680, If its still not working, it may be worth it to try to restart your router/modem again
#1980 [22:20] <mattym> ??> ParksPeeps ask
#1981 [22:20] <Absol> ParksPeeps: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1982 [22:20] <Absol> ParksPeeps: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1983 [22:21] <screamingpng> what if you computer will not let u do the windows r think is there a specific window i can open to get me there?
#1984 [22:21] <Guest36680> I didnt work. I am going to restart then matym.
#1985 [22:21] <ParksPeeps> ok...i keep getting an error trying to run minecraft. my dad updated my laptop to windows 10 and now it wont work
#1986 [22:21] * Guest36680 [Guest36680@notlogged] has quit. (Quit: Web client closed)
#1987 [22:21] <mattym> screamingpng, Open the Game Directory again, and delete everything except the saves folder
#1988 [22:22] <mattym> ??> ParksPeeps launcher/crash-log
#1989 [22:22] <Absol> ParksPeeps: We need to see your crash log, which appears after a crash.
#1990 [22:22] <Absol> ParksPeeps: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1991 [22:22] <ParksPeeps> it keeps saying that my videocard needs to be updated
#1992 [22:22] <ParksPeeps> but its updated
#1993 [22:22] <ParksPeeps> http://paste.ubuntu.com/13256717/
#1994 [22:22] <mattym> ParksPeeps, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1995 [22:23] <ParksPeeps> so he needs to go down to 7?
#1996 [22:23] <mattym> ParksPeeps, Yes, when was the Windows 10 update done?
#1997 [22:23] <screamingpng> wait so by delete everything do you mean lik e delete all the hs_err_pids??
#1998 [22:23] <ParksPeeps> a while ago
#1999 [22:23] <mattym> ParksPeeps, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2000 [22:23] <mattym> ParksPeeps, If you dont have that option, you will need to do a manual reisntall of Windows 7
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#2003 [22:24] <screamingpng> cause theres a ton of hs_err_pids in the folder and idk if thats what your saying when delete everything except saves
#2004 [22:24] <ParksPeeps> oh ok
#2005 [22:24] <mattym> screamingpng, Delete everything in the folder, except for the saves folder
#2006 [22:24] <ParksPeeps> so minecraft wont work on 10?
#2007 [22:24] <mattym> ParksPeeps, Not with the hardware in that computer
#2008 [22:24] <ParksPeeps> oh
#2009 [22:24] <ParksPeeps> ok
#2010 [22:25] <Tyler_> mattym, I rebooted them and reconnected to my router and I still get the error.
#2011 [22:25] <ParksPeeps> thanks alot mattym
#2012 [22:25] <mattym> Tyler_, No change in what the error says?
#2013 [22:25] <screamingpng> including all the other folders? (resource-packs, assets, logs folder ect.?) also im rly sorry if im annoying im just really really dumB
#2014 [22:25] <Tyler_> The error is the same as before.
#2015 [22:25] <mattym> screamingpng, Yes, all of it, it will force the game to redownload it, all you keep is the saves folder
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#2017 [22:25] <mattym> Tyler_, Hmm, not sure what else to try for this error
#2018 [22:26] <mattym> Tyler_, Have you changed any of your internet settings that may be causing this?
#2019 [22:26] <Tyler_> With the DNS error I was getting I had to reinstall minecraft. No. Let me try using my latop to sign in on. Btw it runs Linux not windows.
#2020 [22:26] <screamingpng> and then i reopen the game?
#2021 [22:28] <mattym> screamingpng, Yes, it has to redownload its files, so it may take longer to try and start
#2022 [22:28] <mattym> Tyler_, The laptop or computer you are having the issue on?
#2023 [22:29] <Tyler_> My desktop, the one I am using right now for the chat. I am going to try using my laptop to see if It is a problem only with how my desktop is configured.
#2024 [22:30] <mattym> Tyler_, If you go to the site account.mojang.com/me are you able to log in?
#2025 [22:30] <Tyler_> Yes. Same with minecraft.net.
#2026 [22:31] <Tyler_> I get the same error on my laptop.
#2027 [22:31] <mattym> Tyler_, Then it seems to be something with your internet connection
#2028 [22:31] <mattym> Tyler_, You may need to call your ISP for assistance
#2029 [22:32] <mattym> Tyler_, The same error on both computers would suggest that is something on their end, or a setting on your router/modem
#2030 [22:32] <Tyler_> Would having a ISP that uses a satelite be a problem. Also, I have very high ping with a very low download rate and upload rate.
#2031 [22:32] <Tyler_> Ok.
#2032 [22:33] <Tyler_> My download rate is from 3.5 kigabytes to 15 kigabyters per second if that helps in anyway.
#2033 [22:33] <screamingpng> the error is still coming up?? i am screamin
#2034 [22:34] <Tyler_> screamingpng, are you talking about my error or to someone else?
#2035 [22:34] <screamingpng> no im talking to mattym
#2036 [22:34] <screamingpng> about my error
#2037 [22:34] <Tyler_> oh.
#2038 [22:35] <screamingpng> my minecraft is so stubborn with this
#2039 [22:36] <screamingpng> how many times must i torture its files to fix iT
#2040 [22:37] <Tyler_> mattym, I have one more question. Is there anything else you would recommend I could do before I contact my ISP?
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#2043 [22:39] <Tyler_> mattym, you afk? Sorry to keep on bothering you.
#2044 [22:42] <mattym> Tyler_, Can you go to speedtest.net run the speedtest, then there should be an option to get a sharable link
#2045 [22:43] <Tyler_> Ok.
#2046 [22:43] <mattym> screamingpng, Ok lets try this
#2047 [22:43] <mattym> ??> screamingpng win/dxdiag
#2048 [22:43] <Absol> screamingpng: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2049 [22:43] <mattym> screamingpng, Can you follow the new instructions Absol linked
#2050 [22:46] <Tyler_> mattym, I am doing the speed test. I am waiting for it to finish right now.
#2051 [22:46] <mattym> Tyler_, Ok
#2052 [22:48] <screamingpng> http://paste.ubuntu.com/13256906/ is this what u guys wanted? i m not sure but i followed absol's instructions like u said
#2053 [22:49] <mattym> screamingpng, Yes, but you didnt copy the full report, please try it again, make sure to copy the whole dxdiag output
#2054 [22:49] <Tyler_> The test finished the ping and download part. I am still waiting for the upload part though.
#2055 [22:50] <Tyler_> http://www.speedtest.net/my-result/4831060540
#2056 [22:51] <mattym> Tyler_, Those speeds are extremely low, you should contact your ISP
#2057 [22:51] <screamingpng> http://paste.ubuntu.com/13256920/ hoo boy this sure is long tho but i think this is the full report
#2058 [22:52] <mattym> screamingpng, Ok one moment
#2059 [22:52] <mattym> screamingpng, Im gonna have you try to update the graphics drivers, but its gonna take me a moment to find the correct one
#2060 [22:52] <Tyler_> My ISP limits me to 10GB per month. This is what my speeds are when that is used up. mattym
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#2063 [22:53] <screamingpng> alrighty, will this effect my other computer programs in any way?
#2064 [22:53] <mattym> Tyler_, Its likely causing an issue with the game, as its needs a constant conenction
#2065 [22:53] <mattym> screamingpng, No
#2066 [22:53] <mattym> screamingpng, It should help if anything
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#2068 [22:55] <Tyler_> Ok. I understand. Thank you for all your help, mattym. I will just try again later.
#2069 [22:56] <multipletexturepacks> I have two texture packs on minecraft at one time and now it won't reopen. Is there a way for me to remove one from the folder?
#2070 [22:56] <multipletexturepacks> I have two texture packs on minecraft at one time and now it won't reopen. Is there a way for me to remove one from the folder?
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#2072 [22:56] <mattym> multipletexturepacks, Yes, open the launcher, hit the Edit Profile button, then select the Open Game Directory button
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#2074 [22:57] <mattym> multipletexturepacks, That will open the folder where you texture/resource packs are
#2075 [22:59] <mattym> screamingpng, Still looking, Intel changed something on their site so its a bit harder to find
#2076 [23:00] <multipletexturepacks> It's the editing program for where my aplication support goes. I'm using mac btw.
#2077 [23:00] <screamingpng> its alright take your time,,
#2078 [23:00] <mattym> multipletexturepacks, Opening it that way should still work
#2079 [23:01] <multipletexturepacks> Alrighty then, thanks for your help!
#2080 [23:03] <mattym> screamingpng, Ok, Download and Install the 3rd file listed on this page https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
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#2083 [23:09] <screamingpng> mattym it errored and didnt install
#2084 [23:10] <mattym> screamingpng, What did it say?
#2085 [23:12] <screamingpng> i cant remember much but i know it was something about the drivers not being able to take it? like idk if it was not being able to update with the files or not but it was definitely something about the drivers
#2086 [23:13] <mattym> screamingpng, On your keybaord do you have an FN key?
#2087 [23:13] <screamingpng> yes
#2088 [23:13] <mattym> screamingpng, Press that key and Esc at the same time
#2089 [23:13] <mattym> screamingpng, A window should pop up
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#2091 [23:13] <screamingpng> yes
#2092 [23:13] <mattym> screamingpng, Does it list your HP product number?
#2093 [23:13] <screamingpng> mhm
#2094 [23:14] <mattym> screamingpng, Can you tell me the model number
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#2096 [23:15] <screamingpng> J8X12UA#ABA
#2097 [23:16] <mattym> screamingpng, Ok try Downloading and Installing this one isntead http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66953.exe
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#2099 [23:21] <screamingpng> it said the process couldnt access a file cause it was already used by another process
#2100 [23:23] <mattym> screamingpng, Restart your computer, then try installing the file again
#2101 [23:25] <screamingpng> i might quit for today, or does this process need to be done right now where i cant join the chat tomorrow?
#2102 [23:27] <mattym> screamingpng, You can come back, but before that i would try the restart and try the file again, this way someone else wont have to try everything again if that works
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#2108 [23:46] <aboud_DJ3> hello i cant play minecraft it shows me like a crash report i followed the instructions and it led me to this page the instrutions told me to type the url for ubuntu text here so you fix the problem here:http://paste.ubuntu.com/13257168/
#2109 [23:49] <aboud_DJ3> hello?
#2110 [23:50] <mattym> aboud_DJ3, One moment
#2111 [23:50] <aboud_DJ3> ok
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#2113 [23:51] <mattym> aboud_DJ3, Download and Install the file from this page http://www.geforce.com/drivers/results/94792
#2114 [23:51] <aboud_DJ3> ok thx
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