#MinecraftHelp > 2015-11-16
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#6 [00:25] <Jun3> Hey
#7 [00:25] <Jun3> My account was hacked,
#8 [00:25] <Jun3> I need help Please!
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#10 [00:26] <Jun3> My email was changed,
#11 [00:26] <Jun3> And my account was hacked
#12 [00:28] <Jun3> Please I Need Help
#13 [00:40] <Anna> ??> Jun3 account/hacked
#14 [00:40] <Absol> Jun3: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#15 [00:40] <Absol> Jun3: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#16 [00:41] <Jun3> but
#17 [00:41] <Jun3> Anna
#18 [00:41] <Jun3> I dont have my transaction ID
#19 [00:41] <Jun3> @Anna
#20 [00:42] <Jun3> Hello?
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#42 [02:44] <spectatinq> hi
#43 [02:44] <spectatinq> i can only play demo,
#44 [02:45] <spectatinq> i been with this account for longtime and never have this probles
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#49 [03:10] <koma> http://paste.ubuntu.com/13297585/
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#52 [03:13] <koma> http://paste.ubuntu.com/13297585/DXDIAG報告書へのリンクなのですが、この場合はどうすればよいでしょうか?(windows10)
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#54 [03:14] <koma> windows7の時は起動できたが、10にしてから起動できなくなってしまいました。(エラーがでて、http://hopper.minecraft.net/help/pixel-format-not-accelerated/のサイトに書いてあったことはやってみました)
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#73 [05:07] <Chroma> +_+
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#79 [05:15] <keven> hey there
#80 [05:15] <keven> hey there
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#105 [06:11] <cool> cool how do i join servers( im a noob)
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#119 [06:37] <Rexurius> Hello, i got a problem with retrieving a account from me, i can't retrieve my account , it is Called Rexurius, i tried to retrieve passwordt and name, but it doesn't take my email
#120 [06:39] <Rexurius> can you check it out for me?
#121 [06:40] <Andrio> Well, the account is there?
#122 [06:40] <Andrio> .
#123 [06:40] <Andrio> Is there an error message?
#124 [06:40] <Andrio> when you try to reset the password?
#125 [06:40] <Rexurius> Just ago
#126 [06:40] <Rexurius> It says the email doesn't exists
#127 [06:41] <Rexurius> And i made the acc a couple months ago
#128 [06:41] <Andrio> Are you at https://account.mojang.com/password?
#129 [06:41] <Rexurius> yes.
#130 [06:42] <Andrio> Hm
#131 [06:42] <Rexurius> and if i try it he says it sends a email to my mail adress, but i won't receive a email either.
#132 [06:42] <Andrio> You're sure the address is right?
#133 [06:42] <Andrio> ok
#134 [06:42] <Rexurius> yep
#135 [06:43] <Andrio> Who is the email provider?
#136 [06:43] <Rexurius> outlook
#137 [06:43] <Andrio> hm
#138 [06:43] <Andrio> ??> Rexurius account/send-email
#139 [06:43] <Absol> Rexurius: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#140 [06:43] <Absol> Rexurius: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#141 [06:43] <Rexurius> okay
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#164 [07:41] <Trojanes> hello i need help.. could someone help me in germern i have some problems wich the recurcepack in 1024x1024 and i think i have enough ram
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#167 [07:44] <trung> can you guys tell me what do i need to do with this? http://paste.ubuntu.com/13298766/
#168 [07:45] <Trojanes> pls one mom. the tell ring
#169 [07:47] <Andrio> trung, your graphics controller is not supported on Windows 8; you'll need to downgrade to Windows 7 or use a newer PC
#170 [07:47] <Trojanes> okay i try to tell u in english what my preblem is
#171 [07:47] <Andrio> Trojanes... a 1024p resource pack...?
#172 [07:47] <Andrio> My display isn't even that big.
#173 [07:49] <Trojanes> i HAVE A REALY NEW AND HIGH END PC and play in 4k and need a higher grafic in game
#174 [07:49] <Trojanes> i use win 10
#175 [07:49] <Andrio> Mm
#176 [07:49] <Trojanes> ill play on 40 zoll 4k tv
#177 [07:50] <Andrio> Out of interest, what graphics card do you have?
#178 [07:50] <Trojanes> and 512x512 is nice but not good enough
#179 [07:51] <Andrio> well, most PCs can't go that far.
#180 [07:51] <Trojanes> the fastest gtx 970
#181 [07:51] <Trojanes> overclockt
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#183 [07:52] <Trojanes> ill play the witcher 3 and more games in 4k without problems
#184 [07:54] <Clock> ??> Trojanes perfomance/compare
#185 [07:54] <Clock> ??> Trojanes performance/compare
#186 [07:54] <Absol> Trojanes: You cannot compare the performance of Minecraft with performance with other games, since other games uses DirectX to power the game while Minecraft uses OpenGL, which are two different standards. Any comparisons between the two would be comparing apples to oranges.
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#188 [07:55] <kenny> My minecraft crash
#189 [07:55] <Clock> ??> kenny launcher/game-output
#190 [07:55] <Absol> kenny: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#191 [07:55] <Absol> kenny: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#192 [07:56] <Trojanes> okay one moment
#193 [07:59] <kenny> http://paste.ubuntu.com/13298897/
#194 [07:59] <Trojanes> so
#195 [08:00] <Clock> kenny, download and install http://www.nvidia.com/download/driverResults.aspx/94214/en-us
#196 [08:00] <Trojanes> i had a crasch report as i gave the game not enough ram...
#197 [08:00] <Clock> Trojanes, remove any installed mods and resource packs
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#201 [08:05] <Trojanes> how can i paste my report in the ubuntu link?
#202 [08:05] <Clock> ??> Trojanes paste
#203 [08:05] <Absol> Trojanes: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#204 [08:06] <Trojanes> http://paste.ubuntu.com/13298955/
#205 [08:06] <Trojanes> i get this report then i do the ram on 1 gb
#206 [08:07] <Clock> Trojanes, Resource Packs: [1024x] SCC Photo Realistic Universe Pack 2.2 Original.zip why are you trying to use such an gigantic resource pack?
#207 [08:07] <Trojanes> but if i give jave in the sttings 12 ram for the game the report dont come and the game dont loead
#208 [08:08] <Andrio> You're going to need more than 1 GB, anyway...
#209 [08:08] <Trojanes> the same recurece pach with 512x512 run my pc in idle
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#211 [08:11] <Trojanes> i want to play so realist a i can and in 512x512 my grafic fan dont runnig because my gafric card is in "sleeping mod"
#212 [08:21] <Trojanes> soo all of u here say play with smaller recurce pack and play with lower grafic lvl although my pc can much more???
#213 [08:22] <Andrio> Have you tried giving Minecraft more RAM?
#214 [08:23] <Trojanes> yes but minecraft dont use this more ram i have my taskmannager open and he is still on on 6 gb ram
#215 [08:23] <Trojanes> i gave minecraft 12 gb ran
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#217 [08:28] <Mine007> My Virus Scanner says that in Minecraft is a virus
#218 [08:30] <Andrio> Which virus scanner is it?
#219 [08:30] <Mine007> Forti client
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#221 [08:31] <Trojanes> and wich 1024x1024 minecraft say only no feedback now at the first time a crash report http://paste.ubuntu.com/13299161/
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#224 [08:33] <Mine007> Minecraft 1.8.8 says that it cant open the file
#225 [08:33] <Trojanes> i think i have use the 512x512 recurce pack and have to wait for patches
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#229 [08:36] <Mine007> Turn off any texturepacks
#230 [08:36] <Trojanes> 512x512 sill works without problems
#231 [08:38] <Trojanes> and my pc is in "sleeping mode" the graficcardfans stands still... and so on
#232 [08:38] <Mine007> Then usw a 512 x 521 Texturen pack
#233 [08:38] <Trojanes> okay
#234 [08:39] <Mine007> I've myself the Problem and that's my resulotion
#235 [08:41] <Trojanes> okay i say thanks for tryning for help me and wish a nice day ill will read in the web for some more ideas for 1024 because it did work on other pc
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#238 [08:45] <Mine007_> My virus Scanner had found in every version oft Minecraft a virus (from rd-~~~ to 1.8.8)
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#244 [08:50] <deadREC> i need help!!1
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#246 [08:51] <deadREC> my minecraft crasha allways i dont' know what to do
#247 [08:51] <deadREC> my minecraft crash allways i dont' know what to do
#248 [08:51] <Clock> ??> deadREC launcher/game-output
#249 [08:51] <Absol> deadREC: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#250 [08:51] <Absol> deadREC: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#251 [08:52] <deadREC> Initialization -- Details: Stacktrace: at ave.a(SourceFile:310) at net.minecraft.client.main.Main.main(SourceFile:124) -- System Details -- Details: Minecraft Version: 1.8.8 Operating System: Windows 7 (x86) version 6.1 Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) Client VM (mixed mode), Oracle Corporation Memory: 103345864 bytes (98 MB) / 158867456 bytes (151 MB) up to 523501568 bytes (499 MB) JVM Flags: 6 t
#252 [08:52] <Clock> ??> deadREC paste
#253 [08:52] <Absol> deadREC: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#254 [08:54] <deadREC> and now?
#255 [08:54] <deadREC> i pasted
#256 [08:54] <Clock> give us the url
#257 [08:54] <deadREC> http://paste.ubuntu.com/13299289/
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#259 [08:55] <Clock> deadREC, you did not copy ALL of the text like the instructions told you to
#260 [08:55] <deadREC> ok wait i will do agin
#261 [08:56] <deadREC> http://paste.ubuntu.com/13299300/
#262 [08:56] <deadREC> now?
#263 [08:56] <Clock> deadREC, ok give us the link to your dxdiag now
#264 [08:56] <deadREC> dxdiag?
#265 [08:57] <Clock> ??> deadREC win/dxdiag
#266 [08:57] <Absol> deadREC: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#267 [09:00] <deadREC> http://paste.ubuntu.com/13299324/
#268 [09:00] <deadREC> done
#269 [09:01] <deadREC> Clock?
#270 [09:01] <deadREC> you got it?
#271 [09:04] <Clock> deadREC, that computer is too old for minecraft
#272 [09:04] <deadREC> really?
#273 [09:04] <deadREC> thein is that the problem?
#274 [09:04] <Clock> yes
#275 [09:04] <deadREC> oh main
#276 [09:05] <deadREC> bau i was playint do 13 days
#277 [09:05] <deadREC> may be its problem of memory
#278 [09:05] <deadREC> ?
#279 [09:06] <deadREC> if i put more memory in, will work?
#280 [09:06] <CubeTheThird> deadREC, the graphics card in your PC is not good enough
#281 [09:06] * Justnonobeans [Justnonobeans@notlogged] has joined #minecrafthelp
#282 [09:06] <deadREC> aaa ok
#283 [09:06] <deadREC> thñx
#284 [09:07] <deadREC> i will bought a new computer
#285 [09:07] <deadREC> thnx
#286 [09:07] <Justnonobeans> I just bought the Minecraft: Windows 10 Edition beta (Xbox One) from the Windows 10 store. I am able to play it on the computer with my xbox gamertag active and all. But I am not able to find it on my xbox, why is that?
#287 [09:07] <deadREC> listen this music its too good https://www.youtube.com/watch?v=V4-uq4Fz3UM
#288 [09:08] <CubeTheThird> Justnonobeans, ... because it's for Windows 10?
#289 [09:08] <Justnonobeans> Then why does it say "Xbox One" at the top of the picture?
#290 [09:08] <Justnonobeans> Xbox Live*
#291 [09:08] <CubeTheThird> Justnonobeans, because it links with your Xbox live account
#292 [09:08] * Slayer4021 [Slayer4021@notlogged] has joined #minecrafthelp
#293 [09:09] <Justnonobeans> Ok, will I be able to play this copy on Xbox in a later stage?
#294 [09:09] <CubeTheThird> Justnonobeans, no. It's only for windows 10
#295 [09:09] <CubeTheThird> Justnonobeans, the console edition is the one for xbox
#296 [09:11] <Justnonobeans> I've already got the Console edition. The reason I bought this version is because of the crossover that were supposed to be between Win 10 and Xbox One. But to summaries it, I will NOT be able EVER to play with Xbox One or on my Xbox One this copy?
#297 [09:12] <CubeTheThird> Justnonobeans, sometime in the distant future it may be possible to play them together, but I haven't heard of any immediate plans to do this
#298 [09:14] <Justnonobeans> This is taken directly from the xbox support: Can I play online with other people on Windows 10? Or on different devices? You can play with other people running Minecraft: Windows 10 Edition Beta who are on the same network as you are. You'll be able to play online with Xbox Live and with Pocket Edition (for iOS, Android, and Windows Phone) players after a future update.
#299 [09:14] <Justnonobeans> That text simply states that "Hey, you got internet connection to buy the game, but FUCK YOU, we will scam you by making you only able to play online if you have XBOX LIVE!" ?
#300 [09:14] <Absol> Justnonobeans: Please keep it civil
#301 [09:15] <Justnonobeans> Scams all around, fuck you all
#302 [09:15] * Absol kicked Justnonobeans from #minecrafthelp (Reason: ustnonobeans :Keep it civilized, you are just a human)
#303 [09:15] <CubeTheThird> ... nowhere did they say you could play with xbox
#304 [09:15] <CubeTheThird> oh wells
#305 [09:15] <Slayer4021> That went well
#306 [09:17] <Slayer4021> i dont really have any problems but how do i downgrade to windows 7. I allready know about the product key but where do i find the windows 7 so i can put it onto a disc to downgrade
#307 [09:17] <CubeTheThird> Slayer4021, oh, how long ago did you upgrade from windows 7?
#308 [09:18] <Slayer4021> A month after windows 10 came out
#309 [09:18] <CubeTheThird> ah
#310 [09:18] <Slayer4021> month, month and a half, somewhere around there
#311 [09:18] <CubeTheThird> I reccomend you contact microsoft support in that case
#312 [09:19] <Slayer4021> CubeTheThird: yeah... that is what they were telling lastnight
#313 [09:20] <Slayer4021> CubeTheThird: telling me lastnight*
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#332 [09:50] * CrystalMare is now known as Crystal|AFK
#333 [09:51] <aarnen> so I installed win. 10, and ever since MC hasn't been working properly for me. NVIDIA sais that their driver doesn't work with my windows version.
#334 [09:51] * tobi [tobi@notlogged] has joined #minecrafthelp
#335 [09:52] <CubeTheThird> ??> aarnen win/dxdiag
#336 [09:52] <Absol> aarnen: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#337 [09:53] <aarnen> yea what more information do you need?
#338 [09:53] <CubeTheThird> aarnen, the whole report. Follow all the instructions
#339 [09:56] <aarnen> yea, i read all of that. i did all of that. unless there is something written in very small letters, i did it.
#340 [09:56] * tobi [tobi@notlogged] has quit. (Client Quit)
#341 [09:56] <CubeTheThird> aarnen, give the link to your report here
#342 [09:56] <aarnen> poop, im stupid
#343 [09:57] <aarnen> http://paste.ubuntu.com/13299567/
#344 [09:58] * pup1994 [pup1994@notlogged] has joined #minecrafthelp
#345 [10:00] <CubeTheThird> aarnen, download and install https://www.nvidia.com/download/driverResults.aspx/94216/en-us
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#348 [10:03] * Awesomedudz [Awesomedudz@notlogged] has quit. (Client Quit)
#349 [10:03] <KGT3> Guys ?
#350 [10:07] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#351 [10:07] * KGT3 [KGT3@notlogged] has quit. (Ping timeout: 204 seconds)
#352 [10:08] <pup1994> I can't create a new world, or load a world at all, i have the crash report
#353 [10:08] <CubeTheThird> pup1994, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#354 [10:09] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#355 [10:09] <pup1994> http://paste.ubuntu.com/13299772/
#356 [10:09] <CubeTheThird> pup1994, what anti-virus and firewall software do you have?
#357 [10:10] <pup1994> i didn't have one installed
#358 [10:10] <pup1994> i even tried with the firewalls turned off
#359 [10:10] <CubeTheThird> ??> pup1994 tools/hjt
#360 [10:10] <Absol> pup1994: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#361 [10:10] <Absol> pup1994: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#362 [10:10] * Crystal|AFK is now known as CrystalMare
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#364 [10:12] <pup1994> http://paste.ubuntu.com/13299788/
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#368 [10:13] <CubeTheThird> pup1994, ok let's start with a malware scan
#369 [10:13] <CubeTheThird> ??> pup1994 av/adwcleaner
#370 [10:13] <Absol> pup1994: ADWCleaner is an utility to clean a PC which is infested with malware.
#371 [10:13] <Absol> pup1994: Download it here: https://toolslib.net/downloads/finish/1/
#372 [10:14] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#373 [10:14] <pup1994> ok, i'm running the scan
#374 [10:14] * hattan [hattan@notlogged] has quit. (Ping timeout: 204 seconds)
#375 [10:15] <deCarli> nie moge włączyć minecrafta
#376 [10:15] <deCarli> wyskakuje error
#377 [10:15] * gabriel [gabriel@notlogged] has quit. (Client Quit)
#378 [10:16] <deCarli> I can't turn on the minecraft
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#380 [10:17] * Icaduur [Icaduur@notlogged] has joined #minecrafthelp
#381 [10:18] <pup1994> the scans done
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#385 [10:21] <CubeTheThird> pup1994, do the cleaning
#386 [10:21] * pup1994 [pup1994@notlogged] has quit. (Ping timeout: 204 seconds)
#387 [10:21] <Michistar> hi
#388 [10:21] <Michistar> got a problem
#389 [10:22] <Michistar> my friend cant sart up minecraft
#390 [10:22] <CubeTheThird> Michistar, what happens?
#391 [10:22] * theking121212 [theking121212@notlogged] has joined #minecrafthelp
#392 [10:22] <Michistar> it wont start up and then i tells that fix the problem
#393 [10:22] <CubeTheThird> Michistar, what problem does it say to fix?
#394 [10:23] <Michistar> can i send you
#395 [10:23] <Michistar> report file?
#396 [10:23] <CubeTheThird> yes
#397 [10:23] <Michistar> ok wait
#398 [10:23] <Michistar> but theres i think a lot of text
#399 [10:23] * pup1994 [pup1994@notlogged] has joined #minecrafthelp
#400 [10:23] <CubeTheThird> Michistar, paste it onto http://paste.ubuntu.com and give the URL here.
#401 [10:23] <pup1994> ok, i'm back
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#403 [10:24] <Michistar> wait
#404 [10:24] <CubeTheThird> pup1994, any change?
#405 [10:24] <pup1994> i'm about to test and see if i can make a new world
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#409 [10:26] <pup1994> it still crashes on world create
#410 [10:27] * juancruz123 [juancruz123@notlogged] has joined #minecrafthelp
#411 [10:27] <CubeTheThird> pup1994, same crash report?
#412 [10:27] <pup1994> looks like it http://paste.ubuntu.com/13299876/
#413 [10:28] <CubeTheThird> gah sorry I g2g
#414 [10:28] <pup1994> ok, thanks for the help
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#416 [10:29] <Michistar> http://paste.ubuntu.com/13299887/
#417 [10:29] * XxInfinity_BroxX [XxInfinity_BroxX@notlogged] has joined #minecrafthelp
#418 [10:30] * An_Angry_Brit [An_Angry_Brit@notlogged] has quit. (Ping timeout: 378 seconds)
#419 [10:30] <Michistar> pls help
#420 [10:30] <Michistar> http://paste.ubuntu.com/13299887/
#421 [10:30] <Michistar> cant start up minecraft
#422 [10:30] <XxInfinity_BroxX> help me..
#423 [10:30] <Michistar> it wont start up
#424 [10:30] * Michistar [Michistar@notlogged] has quit. (Quit: Web client closed)
#425 [10:31] * Michistar [Michistar@notlogged] has joined #minecrafthelp
#426 [10:31] <Michistar> i need help
#427 [10:31] <XxInfinity_BroxX> mineshafter isnt working...
#428 [10:31] * jonteasgrym73 [jonteasgrym73@notlogged] has joined #minecrafthelp
#429 [10:31] <Michistar> my frien cant start up minecraft
#430 [10:31] <Michistar> heres the error
#431 [10:31] <Michistar> http://paste.ubuntu.com/13299887/
#432 [10:31] <Clock> ??> Michistar win/dxdiag
#433 [10:31] <Absol> Michistar: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#434 [10:31] <Clock> XxInfinity_BroxX, buy the game
#435 [10:32] <XxInfinity_BroxX> UBUNTU IS SPAMMING ME!!!
#436 [10:33] <XxInfinity_BroxX> i downloaded it but it says i need ubuntu which IS SPAMMING ME!!!!
#437 [10:33] <Michistar> k
#438 [10:33] <Michistar> absol wait
#439 [10:33] <Clock> XxInfinity_BroxX, have you bought minecraft?
#440 [10:34] <Michistar> yes
#441 [10:34] * CrystalMare is now known as Crystal|AFK
#442 [10:34] <Clock> ??> Michistar irc/multitasking
#443 [10:34] <Absol> Michistar: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#444 [10:34] <XxInfinity_BroxX> I downloaded mineshafter and its not working
#445 [10:34] <Clock> XxInfinity_BroxX, we do not help you pirate the game
#446 [10:35] <XxInfinity_BroxX> ur not helping in any way...
#447 [10:35] * Crystal|AFK is now known as CrystalMare
#448 [10:35] <Clock> XxInfinity_BroxX, minecraft.net/store
#449 [10:36] <Clock> try this site^
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#451 [10:37] * jonteasgrym73 [jonteasgrym73@notlogged] has quit. (Ping timeout: 204 seconds)
#452 [10:37] <XxInfinity_BroxX> ima go afk 4 1 sec
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#456 [10:41] <XxInfinity_BroxX> 17.95 u think im rich?!?!?!!?
#457 [10:42] <XxInfinity_BroxX> i cant im out.
#458 [10:42] * XxInfinity_BroxX [XxInfinity_BroxX@notlogged] has quit. (Quit: Web client closed)
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#462 [10:49] <LeonK0407> moin
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#476 [11:13] <yolo> i need help with my minecraft'
#477 [11:13] <yolo> http://paste.ubuntu.com/13300155/
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#482 [11:16] <zGabryMC> Help me plz
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#484 [11:18] * zGabryMC [zGabryMC@notlogged] has joined #minecrafthelp
#485 [11:19] <zGabryMC> i opens minecraft
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#488 [11:20] <zGabryMC> help me please
#489 [11:22] <zGabryMC> the site tells me to update the drivers for the video card but have already updated
#490 [11:22] * Javeria_Faheem [Javeria_Faheem@notlogged] has joined #minecrafthelp
#491 [11:22] <Clock> zGabryMC, post the link to your dxdiag
#492 [11:22] <zGabryMC> http://paste.ubuntu.com/13300160/
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#495 [11:23] <Clock> zGabryMC, your dxdiag is incomplete, redo the instructions, this time make sure to copy ALL of the text
#496 [11:23] <Javeria_Faheem> please help for some reason i cant log in to my minecraft account!
#497 [11:23] * eudes [eudes@notlogged] has quit. (Client Quit)
#498 [11:23] <Clock> Javeria_Faheem, what error message do you get
#499 [11:23] <Javeria_Faheem> it says wrong password or email
#500 [11:24] <Clock> Javeria_Faheem, and have you tried resetting the password
#501 [11:24] <Javeria_Faheem> yes about 6 times to be precise
#502 [11:24] <Clock> ??> Javeria_Faheem login/throttle
#503 [11:24] <Absol> Javeria_Faheem: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#504 [11:24] <Absol> Javeria_Faheem: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#505 [11:24] <zGabryMC> http://paste.ubuntu.com/13300240/
#506 [11:25] <zGabryMC> asesso should be just right?
#507 [11:25] <zGabryMC> now it should be just right?
#508 [11:26] <Javeria_Faheem> but i have got an email that i have changed my password but i havent changed my password
#509 [11:26] <Clock> zGabryMC, download and install the catalyst software suite here http://support.amd.com/en-us/download/mobile?os=Windows%208%20-%2064
#510 [11:26] <Clock> Javeria_Faheem, read and follow Absol's instructions
#511 [11:26] <zGabryMC> wath is it?
#512 [11:27] <Clock> zGabryMC, graphics driver
#513 [11:27] <zGabryMC> I understand , but what is the softwer ?
#514 [11:27] <Clock> zGabryMC, graphics driver
#515 [11:27] <Javeria_Faheem> but before i had done the resetting i checked my email and i think somemone has hacked me
#516 [11:28] <Clock> zGabryMC, that's how amd is calling their graphics driver
#517 [11:28] <Clock> Javeria_Faheem, follow Absol's instructions, if after 3 hours you still cannot login in contact mojang
#518 [11:29] <Clock> ??> Javeria_Faheem mojang/email
#519 [11:29] <Absol> Javeria_Faheem: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#520 [11:29] <Absol> Javeria_Faheem: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#522 [11:30] <Clock> zGabryMC, huh I guess they call it differently on the link I gave you "AMD Mobility Radeon™ Driver"
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#526 [11:34] <Michistar> need help
#527 [11:34] <Michistar> my friends minecraft dosnt work
#528 [11:34] <Ricardo03> how to solve the error java.lang.NulPointerException?
#529 [11:34] <Clock> Michistar, still waiting for the link to your friends dxdiag
#530 [11:35] <Clock> Ricardo03, where do you get that error?
#531 [11:35] <Michistar> hi
#532 [11:35] <Michistar> where can i upload it
#533 [11:36] <Michistar> ?
#534 [11:36] <Clock> ??> Michistar win/dxdiag
#535 [11:36] <Absol> Michistar: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#536 [11:36] <Clock> Michistar, just follow those instructions^
#537 [11:37] <Ricardo03> i dont know
#538 [11:37] * LMinecrafter1981 [LMinecrafter1981@notlogged] has quit. (Client Quit)
#539 [11:37] <Michistar> http://paste.ubuntu.com/13300332/
#540 [11:38] <Michistar> here
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#543 [11:41] <Michistar> CLOCK AMINA
#544 [11:41] <Michistar> http://paste.ubuntu.com/13300332/
#545 [11:42] * Ricardo03 [Ricardo03@notlogged] has quit. (Ping timeout: 204 seconds)
#546 [11:43] <Clock> Michistar, that graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
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#560 [11:54] <GaiaLoki> my nickname have been "hacked" bu someone, I cannot change until 30 days... is there any possibility to ask a moderator to change it please ?
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#564 [11:57] <GaiaLoki> I'm the mother of a young player on minecraft (7 years old) and his account have been hacked. Is there a possibility to change the nickname before 30 days ?
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#568 [12:00] <GaiaLoki> is there a possibility to change the nickname before 30 days waiting ? My son have been hacked and He has a bad nickname now... put by a non authorized person... Is there any moderator ?
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#572 [12:00] <GaiaLoki> allo ??? nobody ,
#573 [12:01] <Pazman07> Hi, I have recently updated to windows 10. I cleared my whole comnputer of all content and settings in the process. I downloaded MineC and also the newest java. I launched mc and it crashed. It said i must fix the problem and so i clicked "fix the problem" it said i neede to update graphics driver and thats what i think i did because i have done it in the past and it worked. Help?
#574 [12:01] <Clock> GaiaLoki, sorry but you're going have to wait 30 days before you can change the name
#575 [12:02] <Clock> Pazman07, post the link to your dxdiag
#576 [12:02] <Pazman07> link?
#577 [12:03] <Clock> Pazman07, the URL
#578 [12:03] <Pazman07> whre in my dxdiag
#579 [12:03] <Pazman07> do i put it
#580 [12:04] <Clock> ??> Pazman07 win/dxdiag
#581 [12:04] <Absol> Pazman07: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#584 [12:05] <Pazman07> Should i follow these steps to get it to work? Do i need you anymore?
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#586 [12:05] <GaiaLoki> Even is the account is hacked ? the name is "Ralouff"... which is mean "PIG" in arabic langage... It will be great that the moderator can think about these configuration (young boy hacked...) Thanks...
#587 [12:05] <Clock> Pazman07, yes you need to follow all those steps in order for us to be able to help you
#588 [12:05] <Pazman07> Alright Thanks, ill be on soon
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#590 [12:06] <Clock> GaiaLoki, no one in here can help you, you'll have to speak with mojang
#591 [12:06] <Clock> ??> GaiaLoki mojang/email
#592 [12:06] <Absol> GaiaLoki: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#593 [12:06] <Absol> GaiaLoki: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#595 [12:06] <GaiaLoki> ok thanks
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#600 [12:08] <Pazman07> I have got my link from ubuntu, should i paste in chat?
#601 [12:09] <Clock> yes
#602 [12:09] <Pazman07> http://paste.ubuntu.com/13300577/
#603 [12:09] <Clock> Pazman07, your dxdiag is incomplete, please redo the instructions, this time make sure to copy ALL of the text
#604 [12:10] <Pazman07> apologies, one sec
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#607 [12:11] <Pazman07> here you are
#608 [12:11] <Pazman07> http://paste.ubuntu.com/13300608/#
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#612 [12:13] <Clock> Pazman07, download and install the catalyst software suite here http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#613 [12:13] <Pazman07> again, would i need to come back?
#614 [12:13] <Pazman07> once i did this
#615 [12:14] <GaiaLoki> Thank you Absol for the direct link, it helps me ! :-)
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#617 [12:14] <Clock> Pazman07, this should do it for mc to work, but you can come back here any time if there are still issues
#618 [12:14] <lennart> habe eine frage
#619 [12:14] <Clock> ??> lennart lang/de
#620 [12:14] <Absol> lennart: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
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#622 [12:15] <lennart> hello?
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#624 [12:15] <lennart> i have a ask
#625 [12:15] <Clock> ??> lennart ask/!
#626 [12:15] <Absol> lennart: Just ask your question.
#627 [12:15] <Pazman07> Thank you! im pretty sure it will work. Thanks for ur help
#628 [12:16] <lennart> I have downloaded minecraft and it is not now and there is irgndwas of fixed Can you help me?
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#631 [12:16] <Clock> no, cause you left...
#632 [12:16] <Pazman07> Thanks Clock!
#633 [12:17] <Clock> no problem
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#637 [12:20] <mysterymystery> Hi, when I launch minecraft, it says that I have a problem with my video card drivers and then crashes, any ideas?
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#640 [12:22] <Clock> mysterymystery, post the link to your dxdiag
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#644 [12:22] <mysterymystery> http://prntscr.com/93h7so
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#646 [12:22] <Clock> ??> mysterymystery win/dxdiag
#647 [12:22] <Absol> mysterymystery: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#648 [12:23] <mysterymystery> ah ok, sorry
#649 [12:24] <mysterymystery> then paste the entire thing here?
#650 [12:24] <Clock> no
#651 [12:24] <Clock> follow ALL the instructions
#652 [12:24] <mysterymystery> http://pastebin.ubuntu.com/13300700/
#653 [12:24] <mysterymystery> oh woops yeah lol
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#655 [12:25] <Clock> mysterymystery, download the new launcher from minecraft.net/download
#656 [12:25] <Pazman07> Is clock here?
#657 [12:25] <Pazman07> It still doesnt work, i rebooted system after download and it crashed again
#658 [12:25] <mysterymystery> I already have the new launcher i think
#659 [12:25] <Clock> ??> mysterymystery win/reinst
#660 [12:26] <Absol> mysterymystery: You may need to reinstall the locally installed files that Minecraft puts into place.
#661 [12:26] <Absol> mysterymystery: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#662 [12:26] <Clock> ??> Pazman07 win/reinst
#663 [12:26] <Absol> Pazman07: You may need to reinstall the locally installed files that Minecraft puts into place.
#664 [12:26] <Absol> Pazman07: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#665 [12:28] <Pazman07> just delete everything apart from saves ?
#666 [12:28] <Clock> yep
#667 [12:29] <mysterymystery> cheers guys ~~
#668 [12:29] <Pazman07> then launch mc?
#669 [12:29] <mysterymystery> so i dont need to update my video card drivers anymore?
#670 [12:29] <Clock> yep
#671 [12:29] <mysterymystery> ok, cool, cheers for your help
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#673 [12:29] <Clock> mysterymystery, does minecraft work after reinstalling?
#674 [12:29] <mysterymystery> its reinstalling now
#675 [12:30] <mysterymystery> 80%
#676 [12:31] <Pazman07> THANK YOU SO MUCH ! WORKED
#677 [12:31] <Pazman07> thanks guys
#678 [12:31] <mysterymystery> yeah, worked for me too
#679 [12:31] <mysterymystery> cheers
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#682 [12:31] <Clock> cool, have fun
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#684 [12:31] <Carl123> Hello?
#685 [12:32] <Carl123> I need some help with my account
#686 [12:32] * zgarni [zgarni@notlogged] has joined #minecrafthelp
#687 [12:32] <Clock> explain
#688 [12:32] <Carl123> Someone hacked me
#689 [12:32] <Carl123> but I managed to change the passwword
#690 [12:32] <Carl123> so all good now
#691 [12:33] * zgarni [zgarni@notlogged] has quit. (Client Quit)
#692 [12:33] <Carl123> BUT
#693 [12:33] <Carl123> He changed the account name
#694 [12:33] <Carl123> And now I can't change it for a month,
#695 [12:33] <Carl123> Can I still change it with help from support?
#696 [12:34] <Clock> you can try contacting support, but no guarantees
#697 [12:34] <Clock> ??> Carl123 mojang/email
#698 [12:35] <Absol> Carl123: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#699 [12:35] <Absol> Carl123: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#700 [12:35] <Carl123> _SheldonHD_
#701 [12:35] <Carl123> Do I need the transaction ID?
#702 [12:35] <Carl123> because I bought the game back in 2011
#703 [12:35] <Clock> ??> Carl123 account/trans-id
#704 [12:35] <Absol> Carl123: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#705 [12:36] <Clock> Carl123, the transaction ID is the only valid proof of purchase
#706 [12:37] <Carl123> Oh okay
#707 [12:37] <Carl123> thanks <3
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#710 [12:40] <zGabryMC> help me plz
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#712 [12:41] <zGabryMC> help me plz
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#714 [12:45] <zGabryMC> Please help me
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#723 [12:55] <Jamesw> http://paste.ubuntu.com/13300930/
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#725 [12:56] <Jamesw> http://paste.ubuntu.com/13300930/
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#727 [12:56] <Qball> is it possible to start a server from command line
#728 [12:58] <Jamesw> ?
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#740 [13:18] <Beast> Hello Guys so my minecraft wouldn't start the game when I run it on 1.8.8 please help
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#743 [13:32] <Kangy35> Hi I start up minecraft I go onto the singleplayer screen and when i try and load up a world it crashes and takes me back to the minecraft lancher screen
#744 [13:33] * zGabryMC [zGabryMC@notlogged] has joined #minecrafthelp
#745 [13:33] <zGabryMC> help me please
#746 [13:34] <Kangy35> I NEED HELP
#747 [13:34] <Anna> ?? ask
#748 [13:34] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#749 [13:34] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#750 [13:34] <zGabryMC> Yes please
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#752 [13:35] <Beast> Absol could you please help me everytime I run my minecraft on 1.8.8 version it crashes
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#754 [13:35] <Anna> ?? bot
#755 [13:35] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#756 [13:36] <zGabryMC> It does not open minecraft
#757 [13:36] <Anna> ??> Beast launcher/crash-log
#758 [13:36] <Absol> Beast: We need to see your crash log, which appears after a crash.
#759 [13:36] <Absol> Beast: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#760 [13:36] <Anna> zGabryMC: what happens instead? does it show any message?
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#762 [13:38] <zGabryMC> tells me fix pixel ..... i and I also updated the video card but nothing I agliutate ?
#763 [13:38] <Anna> zGabryMC: do you have a link to a unbuntu paste?
#764 [13:38] <Anna> or a dxdiag report?
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#766 [13:39] <zGabryMC> yes....expeted please
#767 [13:39] <zGabryMC> expected
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#769 [13:39] <Anna> zGabryMC: could you link the dxdiag report here?
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#771 [13:40] <angelsr> ayudaaa
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#774 [13:41] <zGabryMC> http://paste.ubuntu.com/13301342/
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#778 [13:41] <zGabryMC> I was told to install AMD Catalyst
#779 [13:42] <zGabryMC> but what is the use ?
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#782 [13:42] <Sharona> Hi!
#783 [13:42] <Anna> zGabryMC: was there a driver it told you to instal?
#784 [13:43] <Anna> Sharona: hi, if you have a problem or question just ask
#785 [13:43] <zGabryMC> AMD Catalyst
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#787 [13:43] <Anna> zGabryMC: did you install it?
#788 [13:43] <Sharona> Yes, I am unable to get into servers. I emailed Mojang, they told me to visit this website.
#789 [13:44] <Anna> Sharona: what message does it tell you when you try?
#790 [13:44] <zGabryMC> i'm installing
#791 [13:44] <Sharona> Failed to connect to the server java.net.ConnectException: Connection timed out: no further information:
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#793 [13:44] <Anna> Sharona: has it always been like this and does it happen to all servers you try?
#794 [13:44] <zGabryMC> installed!Q
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#796 [13:45] <FEGGIT> minecraft is a FEGGIT
#797 [13:45] <zGabryMC> now what do I do ?
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#799 [13:45] <Sharona> No, it hasnt always been like this. I used to go online all the time, but this has been happening for a few months now. And yes, all servers.
#800 [13:45] <Anna> zGabryMC: try restarting your machine if minecraft still doesn't work
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#802 [13:45] * GreyVulpine kicked FEGGIT from #minecrafthelp (Reason: EGGIT :Go away.)
#803 [13:45] <Mikle> Gast
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#805 [13:46] <Sharona> I have lol, its not like my machine has been on for the past months :p
#806 [13:46] <Mikle> čau jak se máte vsichni
#807 [13:46] <Anna> Sharona: have you changed anything? maybe something with firewalls blocking minecraft
#808 [13:46] <zGabryMC> i open amd and now what do I do ?
#809 [13:46] <Anna> Sharona: I was talking to zGabryMC about restarting
#810 [13:46] <Anna> ?? irc/multitasking
#811 [13:46] <Absol> irc/multitasking: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#812 [13:46] <Sharona> No, havent changed anything. Tried it on multiple computers in this house now, also tried it on diffrent networks. Still is not working, could this be an issue with my acocunt?
#813 [13:47] <Mikle> nojo já ano tak se to ňegdi stane
#814 [13:47] <zGabryMC> Anna
#815 [13:47] <GreyVulpine> Sharona - It is not. It's typically an issue with your computer. Something on it is preventing minecraft from connecting properly.
#816 [13:47] <Mikle> Halo je tam negdo
#817 [13:48] <Mikle> A na je dobrá vite
#818 [13:48] <Anna> ??> Mikle lang/sl
#819 [13:48] <Mikle> Coze
#820 [13:49] <Anna> ??> zGabryMC scold/pm
#821 [13:49] <Absol> zGabryMC: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#822 [13:49] <Mikle> Já sem Mike vis
#823 [13:49] <zGabryMC> ok but answer me
#824 [13:49] <Sharona> Gave minecraft acces to go online, shut down my virus scanner. Still isnt working.
#825 [13:49] <zGabryMC> I said , what do I do with amd ?
#826 [13:50] <Sharona> ESET on my laptop, Microsoft essentials on my Desktop.
#827 [13:50] <Mikle> Tiší dobře zgabri
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#829 [13:50] <Anna> Sharona: did you say it was the same on all computers on your network?
#830 [13:51] <Sharona> Yes, on other networks aswell
#831 [13:51] <Anna> zGabryMC: did you check if minecraft works now?
#832 [13:51] <Sharona> I did
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#834 [13:51] <Sharona> Just reinstalled minecraft and Java.
#835 [13:51] <Mikle> Tak se s toho nepoměrně že sem tadi
#836 [13:51] <Anna> Sharona: that was to zGabryMC
#837 [13:51] <Sharona> Oh lol
#838 [13:51] <zGabryMC> i see
#839 [13:51] <Sharona> I need to go, thanks for trying to help! I'll come back another time.
#840 [13:51] * Sharona [Sharona@notlogged] has quit. (Quit: Web client closed)
#841 [13:52] <Anna> ??> Mikle lang
#842 [13:52] <Mikle> ví dobře hrajete víte👹👹👹👹👹👹
#843 [13:52] <Beast> Hello So my minecraft kept on crashing when I launched my game in 1.8.8 there is my log:http://paste.ubuntu.com/13301444/plain/
#844 [13:52] <Mikle> Anna je blba
#845 [13:52] <zGabryMC> It does not work tells me Lack of updated graphics drivers
#846 [13:53] * nips [nips@notlogged] has joined #minecrafthelp
#847 [13:53] <Beast> So I am meant to update my drivers
#848 [13:53] <Mikle> Z Gabriela já dobrej
#849 [13:53] <zGabryMC> but I've already updated !!
#850 [13:53] <Anna> zGabryMC: try restarting your machine?
#851 [13:53] <Mikle> Na víš o dvas
#852 [13:53] <Beast> I did it doesn't work
#853 [13:53] <Anna> ??> Mikle lang/en
#854 [13:53] <nips> So.... i changed my name and it hasnt changed but my old one is not valid, neither of them are valid
#855 [13:53] <Absol> Mikle: We only speak English here. However, you may, if you wish, try using a translator, such as https://translate.google.com/#auto/en
#856 [13:54] <Mikle> Je mi 8let
#857 [13:54] <zGabryMC> ok
#858 [13:54] <Anna> nips: what is your current and old name?
#859 [13:54] * zGabryMC [zGabryMC@notlogged] has quit. (Quit: Web client closed)
#860 [13:54] <nips> kieransmithy - newone: nipstheonetapper
#861 [13:54] <Mikle> nips
#862 [13:54] <Anna> .m nipstheonetapper
#863 [13:54] <PangeaBot> [NipsTheOneTapper/1930a4d2-a678-41ed-aaae-f9f2368a1666]: PAID: 03true | MIGRATED: 03true | SKIN: http://is.gd/uZNEb9
#864 [13:55] <Anna> .m kieransmithy
#865 [13:55] <PangeaBot> [kieransmithy]: 04No user information found.
#866 [13:55] <Mikle> Já sem cech
#867 [13:55] <Anna> nips: seems fine to me, are you logging in with your email?
#868 [13:55] <Mikle> a vi
#869 [13:55] <nips> ill try again, thanks for checking :)
#870 [13:55] <nips> ill let you know
#871 [13:55] * grande123 [grande123@notlogged] has joined #minecrafthelp
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#873 [13:55] <grande123> .
#874 [13:56] <nips> works now lol
#875 [13:56] * nips [nips@notlogged] has quit. (Client Quit)
#876 [13:56] <Anna> hi grande123, need some help?
#877 [13:56] * crazy [crazy@notlogged] has quit. (Client Quit)
#878 [13:56] * grande123 [grande123@notlogged] has quit. (Client Quit)
#879 [13:56] <Mikle> 22 balení tajerkon
#880 [13:57] * socken31 [socken31@notlogged] has joined #minecrafthelp
#881 [13:57] <socken31> hi
#882 [13:57] <Anna> socken31: hi
#883 [13:57] <Mikle> Anno tak se s toho nepoměrně ti ses tady nejhroznejsi
#884 [13:57] <Anna> ??> Mikle lang/cs
#885 [13:57] <Anna> ??> Mikle lang/cz
#886 [13:58] <Anna> hm.
#887 [13:58] <socken31> I need help with my account i created for 3-4 years ago... and i dont remember my Mail?
#888 [13:58] <Mikle> Anna lang/
#889 [13:58] <socken31> cause when i log in i log in with my username instead of the mail
#890 [13:58] <Anna> ??> Mikle lang/pt
#891 [13:58] <Absol> Mikle: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#892 [13:58] <Anna> socken31: one moment
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#895 [14:00] <socken31> anna is this a Public chat?
#896 [14:00] <Anna> socken31: yes, this is a public help channel
#897 [14:00] * Mikle [Mikle@notlogged] has quit. (Quit: Web client closed)
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#899 [14:00] <Anna> socken31: minecraft.net/retrievename
#900 [14:00] <socken31> k
#901 [14:01] <Anna> try that with your emails, if you remember any
#902 [14:01] <socken31> anna
#903 [14:01] <Anna> is the problem that you don't know the email?
#904 [14:01] <Anna> or can't access it?
#905 [14:01] <socken31> i did forget my email not username :/
#906 [14:01] <socken31> yes
#907 [14:01] <Anna> which one?
#908 [14:01] <socken31> dont remember the email
#909 [14:02] * CrystalMare is now known as Crystal|AFK
#910 [14:03] <socken31> Anna what should i do?
#911 [14:03] <Anna> socken31: what is your username?
#912 [14:03] <socken31> the same as this
#913 [14:03] <socken31> socken31
#914 [14:03] <Anna> .m socken31
#915 [14:03] <PangeaBot> [socken31/76079735-acf8-4cc1-9da6-a8b1467c9917]: PAID: 03true | MIGRATED: 04false | SKIN: http://is.gd/ppVO2R
#916 [14:04] <socken31> how do i migrate?
#917 [14:04] <Anna> You would need your email for that.
#918 [14:05] <socken31> i have a Email, but i dont remember the old
#919 [14:05] <Anna> I meant the email the mc account is for
#920 [14:05] <socken31> i have no diea what the Email was :/
#921 [14:05] <socken31> i dont remember
#922 [14:05] <Anna> Do you have multiple emails or other emails you use?
#923 [14:05] <socken31> yes
#924 [14:05] <socken31> but it is not one of them
#925 [14:05] <socken31> i have tryed
#926 [14:06] <Anna> try the retrievename with the emails just incase?
#927 [14:06] <socken31> have tryed..
#928 [14:07] <Anna> with the retrievename link I gave above?
#929 [14:07] <socken31> ?
#930 [14:07] <socken31> send me link again
#931 [14:07] <Anna> < Anna> socken31: minecraft.net/retrievename
#932 [14:08] <socken31> what now?
#933 [14:08] <Anna> put your emails in that link and use it
#934 [14:08] <socken31> k
#935 [14:08] <Anna> if one of them is the correct email for your minecraft account. You will get an email saying so
#936 [14:09] <socken31> If there are any Minecraft usernames registered to (my email) we will send them over right away. Thanks!
#937 [14:10] <socken31> ?
#938 [14:10] <Anna> not getting any emails?
#939 [14:11] <socken31> nope
#940 [14:11] <Anna> You'll probably have to email mojang then.
#941 [14:11] <socken31> but i have the mail
#942 [14:11] <socken31> yes!
#943 [14:11] <Anna> the mail?
#944 [14:11] <Anna> ??> socken31 mojang/email
#945 [14:11] <Absol> socken31: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#946 [14:12] <Absol> socken31: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#947 [14:12] <socken31> password how do i find???
#948 [14:12] <Anna> so, you got the email now..?
#949 [14:12] <socken31> yes
#950 [14:12] * ZiroPlays [ZiroPlays@notlogged] has joined #minecrafthelp
#951 [14:12] <socken31> but i cant the password on that Mail
#952 [14:13] * ZiroPlays [ZiroPlays@notlogged] has quit. (Client Quit)
#953 [14:13] <Anna> so you have the email for your minecraft account now, but not the password?
#954 [14:14] <socken31> yes exactly!
#955 [14:15] <socken31> but i have accesss
#956 [14:15] <Anna> ok, so just reset the password with your email then?
#957 [14:15] <socken31> cause its already logged into it on my phone
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#959 [14:15] * ZiroPlays [ZiroPlays@notlogged] has joined #minecrafthelp
#960 [14:15] <Anna> https://minecraft.net/resetpassword
#961 [14:16] <Anna> we are talking about the minecraft password right?
#962 [14:16] <Anna> and not the email one?
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#964 [14:17] * jake [jake@notlogged] has joined #minecrafthelp
#965 [14:17] <socken31> Incorrect e-mail address. Please try again.
#966 [14:17] * jake [jake@notlogged] has quit. (Client Quit)
#967 [14:17] * Alex_ [Alex_@notlogged] has quit. (Client Quit)
#968 [14:18] <Anna> Ok. So is that the email used for your minecraft account?
#969 [14:18] <socken31> dont know
#970 [14:19] <Anna> ??> mojang/email
#971 [14:19] <Anna> ?? mojang/email
#972 [14:19] <socken31> cause it said yes on https://minecraft.net/retrievename
#973 [14:19] * Anna pokes Absol
#973 [14:19] <Anna> socken31: it said what?
#974 [14:19] <socken31> that it is an existing MC user on that email
#975 [14:20] <socken31> https://minecraft.net/resetpassword but here i wont
#976 [14:20] <socken31> it*
#977 [14:20] <Anna> it did? Or did it say *if* there was it would send you an email?
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#980 [14:20] * Juultea__ [Juultea__@notlogged] has joined #minecrafthelp
#981 [14:21] <Juultea__> i have a problem
#982 [14:21] <Anna> ??> Juultea__ ask
#983 [14:21] <Absol> Juultea__: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#984 [14:21] <Absol> Juultea__: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#985 [14:21] <theomelettequeen> Hi everyone im having real trouble installing minecraft to my laptop
#986 [14:21] <Anna> theomelettequeen: how so?
#987 [14:21] <socken31> anna what do you mean,?
#988 [14:21] <theomelettequeen> http://paste.ubuntu.com/13301711/ i was told by the website to give this link too!
#989 [14:22] <Anna> socken31: did you get an email with your minecraft username in it?
#990 [14:22] <theomelettequeen> windows ten is preventing it saying something about the game crashing and i havent no
#991 [14:22] <socken31> no
#992 [14:22] <Juultea__> I wanted to minecraft play and live in a server but then I get this error: java.lang.NullPointerException
#993 [14:22] <socken31> no emails???
#994 [14:22] <Juultea__> i have a email
#995 [14:23] <Anna> socken31: then it wasn't the right email. contact mojang
#996 [14:23] <socken31> how?
#997 [14:23] <Anna> ??> socken31 mojang/email
#998 [14:23] <Absol> socken31: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#999 [14:23] <Absol> socken31: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1000 [14:23] <Anna> ??> Juultea__ irc/multitasking
#1001 [14:23] <Absol> Juultea__: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1002 [14:23] * theomelettequeen [theomelettequeen@notlogged] has quit. (Client Quit)
#1003 [14:24] <Juultea__> but how do I play it as I always get the error?
#1004 [14:24] <Anna> Juultea__: how long has this been happening and does it do it on all servers you try?
#1005 [14:25] <Juultea__> all the time since I play minecraft
#1006 [14:25] <Anna> what server are you trying?
#1007 [14:25] <Juultea__> Cubecraftgames.net
#1008 [14:25] <Anna> .m cubecraftgames.net
#1009 [14:25] <PangeaBot> cubecraftgames.net is up with 13358/30000 players and a latency of 220.26ms, running BungeeCord 1.8 (47), with an MOTD of "1405||12CubeCraft05||07 CubeCraft Network! 10BRAND NEW 11HUB!".
#1010 [14:26] <Anna> on minecraft 1.8.8?
#1011 [14:26] <Juultea__> yes
#1012 [14:26] <Anna> do you have any firewalls blocking minecraft servers?
#1013 [14:26] <Juultea__> yes
#1014 [14:27] <Anna> can you set them to allow minecraft?
#1015 [14:27] <Juultea__> what are you mean?
#1016 [14:28] <Anna> firewall settings, they may be stopping minecraft from being able to connect to servers
#1017 [14:28] <Juultea__> okay i try it
#1018 [14:29] * zGabryMC [zGabryMC@notlogged] has joined #minecrafthelp
#1019 [14:29] <Juultea__> no it don't wok
#1020 [14:29] <Juultea__> work*
#1021 [14:30] <zGabryMC> help me plese?
#1022 [14:30] <socken31> Anna? i still need help
#1023 [14:30] <Anna> socken31: did you email mojang?
#1024 [14:30] <zGabryMC> please
#1025 [14:30] <Anna> zGabryMC: guessing it still doesn't work?
#1026 [14:30] <zGabryMC> no
#1027 [14:31] <zGabryMC> I am going crazy
#1028 [14:31] <Juultea__> i tI've tried everything, but it does not work .. you can not simply remove these error?
#1029 [14:31] * socken31_ [socken31_@notlogged] has joined #minecrafthelp
#1030 [14:31] <socken31_> hey
#1031 [14:32] <socken31_> yes i need help with email
#1032 [14:32] <Anna> zGabryMC: your computer may no longer be able to play minecraft on the most updated version. You could updates drivers (if there are any to be updated), or downgrade your windows, or use a different computer
#1033 [14:32] <socken31_> forgot it
#1034 [14:32] <zGabryMC> I paid minecraft bought everything and then not working
#1035 [14:32] <Anna> socken31: did you email mojang?
#1036 [14:32] * hallurha [hallurha@notlogged] has joined #minecrafthelp
#1037 [14:33] <Anna> Juultea__: it isn't that simple. Something, likely a firewall or antivirus program is stopping minecraft from being able to contact servers
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#1039 [14:33] <Juultea__> thats not nice
#1040 [14:33] * fudhfyudi [fudhfyudi@notlogged] has joined #minecrafthelp
#1041 [14:33] <hallurha> Hi. I own the game, bought from the net, I tried redeeming the beta eindows 10 code, got the code but the windows site says I need to be logged in to redeem the code, while I am clearly logged into my microsoft account. any ides?
#1042 [14:33] * fudhfyudi [fudhfyudi@notlogged] has quit. (Client Quit)
#1043 [14:33] <zGabryMC> but before going , but one day I installed Windows 8 bios ecc .. and I did all the formatting and installation cleaning and now I goes more
#1044 [14:34] <Anna> hallurha: not sure, I don't know much about the win 10 version but I don't think that sounds like a minecraft problem.
#1045 [14:34] <Juultea__> but i go.. it doesn't work..
#1046 [14:34] <hallurha> crap, they tell me to go here, i thought that was strange too...
#1047 [14:34] <Anna> hm.
#1048 [14:35] <zGabryMC> help me please,I am going crazy
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#1051 [14:35] <Juultea__> i want to play minecraft.. not errors..
#1052 [14:35] <Anna> zGabryMC: I told you what your likely options are. Are you using a desktop or a laptop?
#1053 [14:35] * vamp221 [vamp221@notlogged] has joined #minecrafthelp
#1054 [14:35] <zGabryMC> laptop
#1055 [14:35] <Anna> Juultea__: what firewall/antivirus programs are you using?
#1056 [14:35] <zGabryMC> but not old
#1057 [14:36] <Anna> zGabryMC: then you'll likely have to use a different computer or downgrade your windows version
#1058 [14:36] <zGabryMC> wath?
#1059 [14:36] <vamp221> anyone gotta clue on how to post a thread on this site
#1060 [14:36] * Felipe_ [Felipe_@notlogged] has joined #minecrafthelp
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#1062 [14:36] <Juultea__> tagcraftingmc's laucher
#1063 [14:36] <Anna> vamp221: what site?
#1064 [14:36] <Felipe_> i cant play!
#1065 [14:36] <zGabryMC> What should I do?
#1066 [14:36] <Anna> Juultea__: huh? are you not using the vanilla launcher?
#1067 [14:37] <Juultea__> ohh yeah wait
#1068 [14:37] <Anna> zGabryMC: downgrade windows or use a different computer
#1069 [14:37] <Anna> Felipe_: how so?
#1070 [14:37] <Juultea__> yeah the vinilla laucher
#1071 [14:37] <vamp221> mcxforums
#1072 [14:37] <zGabryMC> wainodws 8.1 all right??
#1073 [14:37] <Anna> vamp221: this channel is for help with minecraft itself, not forums
#1074 [14:38] * vamp221 [vamp221@notlogged] has quit. (Client Quit)
#1075 [14:38] <Anna> zGabryMC: not sure, each computer is different.
#1076 [14:38] <zGabryMC> but before Minecraft was !
#1077 [14:38] <Anna> what windows version were you using when it was working?
#1078 [14:39] <Felipe_> I get to have a problem, as there is something wrong in the game that will not let me play it like a game crash report something
#1079 [14:39] * Felipe [Felipe@notlogged] has quit. (Ping timeout: 204 seconds)
#1080 [14:39] <Anna> ??> Felipe_ launcher/crash-log
#1081 [14:39] <Absol> Felipe_: We need to see your crash log, which appears after a crash.
#1082 [14:39] <Absol> Felipe_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1083 [14:39] <zGabryMC> i used windows 8.1/10/7
#1084 [14:39] <zGabryMC> 8 is wrong and more
#1085 [14:40] <Anna> zGabryMC: was minecraft working on all of them? with 1.8.8?
#1086 [14:40] <zGabryMC> i used 1.7.10 and 1.8
#1087 [14:40] <Anna> zGabryMC: you could downgrade to whichever version minecraft last worked on, or use a different computer
#1088 [14:40] <Felipe_> this link?
#1089 [14:40] <Felipe_> ttp://paste.ubuntu.com/13301805/
#1090 [14:40] <Anna> Felipe_: missing a "h" at the start of that link
#1091 [14:41] <Felipe_> sorry
#1092 [14:41] <Felipe_> http://paste.ubuntu.com/13301805/
#1093 [14:45] <Anna> Felipe_: do you know if your drivers are up to date?
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#1096 [14:46] * sonrierie [sonrierie@notlogged] has joined #minecrafthelp
#1097 [14:47] <sonrierie> Hello! i buyed the game and i can't play...
#1098 [14:47] <sonrierie> i just copy the text...
#1099 [14:47] <Felipe_> no, i dont know
#1100 [14:47] <sonrierie> Exception in thread "main" java.lang.ExceptionInInitializerError at org.apache.logging.log4j.util.PropertiesUtil.<init>(PropertiesUtil.java:71) at org.apache.logging.log4j.util.PropertiesUtil.<clinit>(PropertiesUtil.java:31) at org.apache.logging.log4j.status.StatusLogger.<clinit>(StatusLogger.java:48) at org.apache.logging.log4j.LogManager.<clinit>(LogManager.java:44) at ave.<clinit>(SourceFile:145) at net.minecraft.client.main.Main.main(Sourc
#1101 [14:47] <Anna> ??> sonrierie paste
#1102 [14:47] <Absol> sonrierie: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1103 [14:47] <Anna> Felipe_: try http://www.intel.com/p/en_US/support/detect
#1104 [14:49] <Felipe_> okay, and then I do?
#1105 [14:49] <sonrierie> http://paste.ubuntu.com/13302125/
#1106 [14:49] <Felipe_> I download something?
#1107 [14:50] <sonrierie> this is the message i get everytime i try to run minecraft... i can't find the form to fix it...
#1108 [14:50] <Anna> Felipe_: yes, read the link I gave you
#1109 [14:50] <Anna> sonrierie: is that the entire message?
#1110 [14:51] <Felipe_> I get 3 to download, the step 1, 2 and 3, which release?
#1111 [14:51] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 192 seconds)
#1112 [14:51] <sonrierie> yes...
#1113 [14:54] <sonrierie> there's any solution??
#1114 [14:54] <Anna> likely, did this happen when you started minecraft or the launcher?
#1115 [14:55] <Anna> did it get to download a minecraft version? and what version?
#1116 [14:59] * gutamen [gutamen@notlogged] has joined #minecrafthelp
#1117 [14:59] <gutamen> java.lang.NullPointerException: group help dude
#1118 [15:00] <gutamen> help dude in this error java.lang.NullPointerException: group
#1119 [15:00] <Anna> gutamen: when does that error show up?
#1120 [15:00] <Felipe_> me Anna? when using the instant pitcher was going to play there I went out a mistake
#1121 [15:01] <Anna> ??> Felipe_ irc/multitasking
#1122 [15:01] <Absol> Felipe_: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1123 [15:01] <gutamen> when I walk into a server
#1124 [15:01] <gutamen> anna
#1125 [15:01] <Anna> gutamen: walk? or try connect?
#1126 [15:02] <gutamen> ok I am braziliam I use google tructor
#1127 [15:02] <Anna> gutamen: does this happen toball servers or just one?
#1128 [15:02] <Anna> *to all
#1129 [15:02] <gutamen> traductor
#1130 [15:02] <Anna> translator
#1131 [15:02] * Arron [Arron@notlogged] has joined #minecrafthelp
#1132 [15:03] <gutamen> java.lang.NullPointerException: group help ?
#1133 [15:03] <Anna> gutamen: does this happen to all servers or just one?
#1134 [15:03] * Arron [Arron@notlogged] has quit. (Client Quit)
#1135 [15:03] <gutamen> in all
#1136 [15:04] <gutamen> in all servers
#1137 [15:04] <Anna> gutamen: what firewall or antivirus programs do you use?
#1138 [15:05] <gutamen> windows defender
#1139 [15:05] <Anna> can you change it's settings to allow minecraft to connect to servers?
#1140 [15:06] <gutamen> how ?
#1141 [15:06] <Anna> might be in settings of the windows defender
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#1144 [15:08] <gutamen> sd
#1145 [15:08] <gutamen> he is allowing
#1146 [15:08] <gutamen> anna
#1147 [15:09] <sonrierie> can someone help me please?
#1148 [15:09] <sonrierie> Exception in thread "main" java.lang.ExceptionInInitializerError at org.apache.logging.log4j.util.PropertiesUtil.<init>(PropertiesUtil.java:71) at org.apache.logging.log4j.util.PropertiesUtil.<clinit>(PropertiesUtil.java:31) at org.apache.logging.log4j.status.StatusLogger.<clinit>(StatusLogger.java:48) at org.apache.logging.log4j.LogManager.<clinit>(LogManager.java:44) at ave.<clinit>(SourceFile:145) at net.minecraft.client.main.Main.main(Sourc
#1149 [15:09] <gutamen> anna
#1150 [15:09] <gutamen> windows defender is allowing
#1151 [15:09] <Anna> gutamen: tried minecraft again?
#1152 [15:10] <Anna> sonrierie: please don't paste it like that. The message gets cut off and it fills up the chat
#1153 [15:10] <sonrierie> sorry... ill paste the link...
#1154 [15:11] <gutamen> open several times and even delete and downloaded again
#1155 [15:11] <sonrierie> http://paste.ubuntu.com/13302125/
#1156 [15:11] <gutamen> open several times and even delete and downloaded again
#1157 [15:12] <gutamen> anna
#1158 [15:13] <Clock> ??> sonrierie win/!
#1159 [15:13] <Absol> sonrierie: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#1160 [15:13] <Absol> sonrierie: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#1161 [15:14] <gutamen> open several times and even delete and downloaded again anna
#1162 [15:14] <Clock> ??> gutamen tools/hjt
#1163 [15:14] <Absol> gutamen: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1164 [15:14] <Absol> gutamen: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1166 [15:15] <jamily> hello
#1167 [15:15] <jamily> entende portugues
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#1169 [15:15] <Anna> hi jamily. if you have a question or problem just ask
#1170 [15:15] <Clock> ??> jamlang/pt
#1171 [15:15] <Anna> or not.
#1172 [15:16] <Anna> Clock: lang/pt :P
#1173 [15:16] <gutamen> what
#1174 [15:16] <Clock> didn't matter in the end :)
#1175 [15:16] <gutamen> what should I do
#1176 [15:16] <Anna> gutamen: read the instructions from Absol
#1177 [15:19] <gutamen> http://paste.ubuntu.com/13302394/
#1178 [15:19] <gutamen> this is
#1179 [15:20] <Clock> ??> gutamen av/adwcleaner
#1180 [15:20] <Absol> gutamen: ADWCleaner is an utility to clean a PC which is infested with malware.
#1181 [15:20] <Absol> gutamen: Download it here: https://toolslib.net/downloads/finish/1/
#1182 [15:20] <Clock> gutamen, run a scan with adwcleaner
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#1185 [15:23] <gutamen_> ok bugs
#1186 [15:24] <sonrierie> are u saying that the probem is the windows username?? so if i change the name.... ?¿
#1187 [15:24] <sonrierie> it doesnt work..
#1188 [15:24] <gutamen_> my browser has a bug so out
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#1194 [15:27] <Clock> sonrierie, See http://hopper.minecraft.net/help/special-characters/
#1195 [15:28] <gutamen_> which now make the program ended
#1196 [15:28] <gutamen_> ???????????????????
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#1198 [15:46] <sonrierie> doesnt works....
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#1200 [15:46] <sonrierie> apears the same message...
#1201 [15:46] <Clock> ??> sonrierie launcher/log
#1202 [15:46] <Absol> sonrierie: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1203 [15:46] <Absol> sonrierie: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1206 [15:48] <TheKillerPro23> hhi
#1207 [15:49] <TheKillerPro23> one question,
#1208 [15:49] * Nickthebeast_99 [Nickthebeast_99@notlogged] has joined #minecrafthelp
#1209 [15:49] <Nickthebeast_99> Hello
#1210 [15:49] <TheKillerPro23> i changed my mojang password and now, i cant log in my mincraft
#1211 [15:49] <TheKillerPro23> pls help
#1212 [15:49] <TheKillerPro23> hi
#1213 [15:49] <Nickthebeast_99> Does anyone have a ps4
#1214 [15:49] <TheKillerPro23> i have a ps3
#1215 [15:50] <Clock> ??> TheKillerPro23 login/throttle
#1216 [15:50] <Absol> TheKillerPro23: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1217 [15:50] <Absol> TheKillerPro23: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1218 [15:50] <TheKillerPro23> no
#1219 [15:50] <TheKillerPro23> but from friday to today
#1220 [15:50] <TheKillerPro23> i cant log in
#1221 [15:50] <TheKillerPro23> i cantacted with mojang support and dont say anything
#1222 [15:50] <Nickthebeast_99> Do you know if I can play Minecraft on ps4, but then multiplayer?
#1223 [15:51] <TheKillerPro23> no, idk
#1224 [15:51] <Clock> TheKillerPro23, wait for their response, they are the ONLY people that can help with account issues
#1225 [15:51] <Nickthebeast_99> Hmmm
#1226 [15:51] <TheKillerPro23> ok
#1227 [15:51] <Nickthebeast_99> Bad
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#1230 [15:51] <TheAssassinGuy1> Hello
#1231 [15:53] <TheKillerPro23> hi
#1232 [15:53] <TheKillerPro23> good bye
#1233 [15:54] <TheAssassinGuy1> I have been having problems with my minecraft launcher and my connection to minecraft. Normally, I simply open minecraft, no delays. But, now when I first open minecraft for about 5-8 seconds, it says play offline. Thin, it goes to normal play. But, when im looking at my ping to connect to my usual minecraft servers, it''s over 300+. I was wondering what could be causing this and how could I fix it?
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#1236 [15:54] <Nickthebeast_99> Sorry, disconnected
#1237 [15:54] <Nickthebeast_99> So well,
#1238 [15:54] <Anna> welcome back
#1239 [15:54] <Anna> ??> Nickthebeast_99 asm
#1240 [15:54] <Anna> ??> Nickthebeast_99 ask
#1241 [15:54] <Absol> Nickthebeast_99: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1242 [15:54] <Absol> Nickthebeast_99: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#1244 [15:54] <Nickthebeast_99> I have a ps4 with Minecraft, but does it support multiplayer servers?
#1245 [15:55] <Nickthebeast_99> Because I want to play survival, but not on my own anymore.
#1246 [15:55] <Anna> I'm not quite sure, but I think the ps4 minecraft is only for multiplayer with friends.
#1247 [15:55] <GreyVulpine> Yes, there is multiplayer support with other PS4 users.
#1248 [15:55] <TheAssassinGuy1> I have been having problems with my minecraft launcher and my connection to minecraft. Normally, I simply open minecraft, no delays. But, now when I first open minecraft for about 5-8 seconds, it says play offline. Thin, it goes to normal play. But, when im looking at my ping to connect to my usual minecraft servers, it''s over 300+. I was wondering what could be causing this and how could I fix it?
#1249 [15:55] <Anna> I don't think it has large servers like PC
#1250 [15:55] <Nickthebeast_99> How bad, do you own a ps4?
#1251 [15:56] <hi> i need help with my drivers here is the link: http://paste.ubuntu.com/13302852/
#1252 [15:56] <Clock> hi, your graphics card is not supported on windows 8, downgrade to windows 7 or get a new computer
#1253 [15:56] <Clock> hi, your graphics card is not supported on windows 8, downgrade to windows 7 or get a new computer
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#1255 [15:56] <Nickthebeast_99> And is t possible to play minecraft with friends of mine who have a ps3? So ps4 minecraft to ps3 minecraft?
#1256 [15:57] <GreyVulpine> Nickthebeast_99 - Unfortunately no.
#1257 [15:57] <Nickthebeast_99> How bad.
#1258 [15:57] <Nickthebeast_99> Should be working on that, tho.
#1259 [15:57] <Nickthebeast_99> So does no one own a ps4+minecraft here?
#1260 [15:58] <GreyVulpine> The console version of minecraft is quite inferior in performance and feature-set than the PC version.
#1261 [15:58] <TheAssassinGuy1> GreyVulpine
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#1263 [15:59] <Nickthebeast_99> Indeed it is, I guess it's just an extention to play it on playstation and xbox.
#1264 [15:59] <Nickthebeast_99> Thanks for all the help
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#1266 [16:00] <TheAssassinGuy1> anyone?
#1267 [16:01] <TheAssassinGuy1> hi
#1268 [16:02] <GreyVulpine> TheAssassinGuy1 - Your issue usually is the result of a poor internet connection.
#1269 [16:02] <TheAssassinGuy1> :o
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#1271 [16:04] <TheAssassinGuy1> My internet seems fine though
#1272 [16:05] <GreyVulpine> Try a test, use http://www.speedtest.net
#1273 [16:05] <TheAssassinGuy1> Also, before I start up minecraft, it gets stuck for like 10-20 seconds on 1 download file
#1274 [16:06] <TheAssassinGuy1> k
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#1276 [16:09] <TheAssassinGuy1> :o
#1277 [16:09] <TheAssassinGuy1> My internet is very bad atm I see
#1278 [16:10] <TheAssassinGuy1> are there any ways to fix this?
#1279 [16:11] <GreyVulpine> That's not something we provide support for.
#1280 [16:11] <TheAssassinGuy1> :o
#1281 [16:11] <TheAssassinGuy1> I'll see what I can do
#1282 [16:11] <TheAssassinGuy1> thx
#1283 [16:11] <TheAssassinGuy1> thx
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#1292 [16:22] <Gracie> so basically im trying to download mc and when ever i try to run the game itsself it says something about the pixels being invalid
#1293 [16:22] <Clock> Gracie, post the link to your dxdiag
#1294 [16:22] <Gracie> http://paste.ubuntu.com/13303107/
#1295 [16:23] <Clock> Gracie, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
#1296 [16:23] <Gracie> but we just got our computer back from the shop and i cant just downgrade it
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#1298 [16:24] <Clock> Gracie, then return it back to the "shop" and let them downgrade windows for you
#1299 [16:24] <Gracie> thanks for the help though
#1300 [16:25] <Gracie> and no i cant do that
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#1302 [16:26] <cool> my opengl is not working even thougth i have the latest version it still says its the wrong one
#1303 [16:26] <Clock> cool, post the link to your dxdiag
#1304 [16:27] <cool> ok
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#1306 [16:30] <rockers321> One question
#1307 [16:31] <rockers321> I have a minecraft account and
#1308 [16:31] <rockers321> My gmail got banned, and i cant change the email on mojang because of The security questions
#1309 [16:32] <rockers321> Can someone help me?
#1310 [16:32] <Clock> ??> rockers321 account/send-email
#1311 [16:32] <Absol> rockers321: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1312 [16:32] <Absol> rockers321: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1313 [16:32] <rockers321> My gift card, no idea where it went lel
#1314 [16:32] <rockers321> I got account on 2014
#1315 [16:32] <rockers321> so ...
#1316 [16:32] <Clock> ??> rockers321 account/trans-id
#1317 [16:33] <Absol> rockers321: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1318 [16:34] <rockers321> All the emails are on the gmail.
#1319 [16:34] <rockers321> e.e
#1320 [16:34] <rockers321> can i talk to a customer server respresentative to change my email?
#1321 [16:34] <Clock> rockers321, yes, use the link Absol provided
#1322 [16:35] <rockers321> Absol No i mean like chat wise, its really late me for
#1323 [16:35] <rockers321> me
#1324 [16:35] <Clock> no
#1325 [16:35] <rockers321> aww
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#1330 [16:48] <Rayder> esta dando erro
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#1333 [17:00] <Pie_The_Pony> http://paste.ubuntu.com/13303548/
#1334 [17:00] <Pie_The_Pony> help
#1335 [17:01] <Pie_The_Pony> =-\
#1336 [17:01] <Pie_The_Pony> hello
#1337 [17:01] <Pie_The_Pony> ...
#1338 [17:01] <Pie_The_Pony> windows 10 isnt working
#1339 [17:01] <Pie_The_Pony> http://paste.ubuntu.com/13303548/
#1340 [17:02] <Pie_The_Pony> minecraft wont work on windows 10
#1341 [17:02] <Pie_The_Pony> fuck this
#1342 [17:02] <Absol> Pie_The_Pony: Please keep it civil
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#1345 [17:08] <lNatsuDragneell> hi i need help please
#1346 [17:08] <Anna> ??> lNatsuDragneell ask
#1347 [17:08] <Absol> lNatsuDragneell: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1348 [17:08] <Absol> lNatsuDragneell: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1349 [17:09] <lNatsuDragneell> what happens is that my minecraft not work I think is the Video Blast can tell me what is the problem ?
#1350 [17:10] <Anna> video blast?
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#1353 [17:11] <lNatsuDragneell> video card
#1354 [17:11] <lNatsuDragneell> im sorry
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#1356 [17:14] <lNatsuDragneell> as I do to send data sheets for my computer ?
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#1358 [17:16] <TrashCat> Hey im tring to login to my account and it says CertificateException: No subject alternitive DNS name matching aithserver.mojang.com found
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#1361 [17:17] <lNatsuDragneell> hi?
#1362 [17:17] <TrashCat> hello
#1363 [17:18] <TrashCat> Hey im tring to login to my account and it says CertificateException: No subject alternitive DNS name matching aithserver.mojang.com found
#1364 [17:19] <TrashCat> Hello?
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#1366 [17:21] <lNatsuDragneell> hello going to help me? please
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#1369 [17:23] <nikki_lou> my minecraft keeps crashing when i try opening a world
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#1384 [17:44] <Justin_> hey i just downloaded mc and i keep getting an error
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#1389 [17:46] <Justin_> ive gotten this b4 and u guys helped me no prob
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#1391 [17:46] <Justin_> it says my grpahics dirvers are out of date when i click "fix this now"...nothing helps
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#1397 [17:48] <Justin_> i think you helped me absol
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#1399 [17:48] <Zaroba1> I was told to give someone my DxDiag info so that I can update my drivers... who do I give that to?
#1400 [17:48] <Justin_> ik
#1401 [17:49] <Justin_> we have same problem
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#1403 [17:50] <Zaroba1> My manufacturer says n/a which wasnt an option.
#1404 [17:50] <Justin_> same
#1405 [17:50] <Justin_> but ik mine is amd
#1406 [17:50] <Justin_> hmm
#1407 [17:50] <Justin_> whats ur chip type?
#1408 [17:50] <Zaroba1> idk
#1409 [17:50] <Justin_> look
#1410 [17:51] <Zaroba1> how do i tell
#1411 [17:51] <Justin_> its in the dxdiag thing
#1412 [17:51] <Zaroba1> oh wait it says n/a
#1413 [17:51] <Justin_> 4 chip type?
#1414 [17:51] <Zaroba1> it is like it dont want me to know anything about my computer!
#1415 [17:51] <Justin_> hmm
#1416 [17:52] <Justin_> did u just dowbload mc?
#1417 [17:52] <Justin_> download*
#1418 [17:52] <Justin_> plesae
#1419 [17:52] <Justin_> please
#1420 [17:53] <Zaroba1> no ive had it for quite some time, but just today i thought i would get on and play but it was all like your drivers arent right fix them.
#1421 [17:53] <Justin_> i need help i fillowed directions i clicked my driver (AMD) then i run it and download it and it says complete then tnothing happens
#1422 [17:53] <Justin_> hmm
#1423 [17:53] <Justin_> same
#1424 [17:54] <Zaroba1> are you running windows 8?
#1425 [17:54] <Justin_> 7
#1426 [17:55] <Zaroba1> oh im on 8 and i hate it... it is so glitchy... i dont know if it is my computer or what
#1427 [17:55] <Justin_> hate 8
#1428 [17:55] <Justin_> never liked it
#1429 [17:55] <Justin_> i was on windows 10 but had alot of problems
#1430 [17:56] <Zaroba1> oh i dont get the new windows until they have been out for a bit... it gives the developers some time to work out the bugs
#1431 [17:56] <Justin_> oh ok
#1432 [17:56] <Justin_> i can help you
#1433 [17:56] <Justin_> if u tell me your things on dxdiag
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#1435 [17:57] <Zaroba1> how do i tell u
#1436 [17:58] <Justin_> dxdiag
#1437 [17:59] <Zaroba1> most of it says n/a
#1438 [17:59] <Zaroba1> the driver model is WDDM 1.3
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#1440 [18:01] <Justin_> idk
#1441 [18:01] <Justin_> please
#1442 [18:01] <Justin_> any mods or admins on
#1443 [18:01] <Justin_> i need help
#1444 [18:01] <Justin_> @absol you always help me
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#1447 [18:03] <Justin_> please
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#1450 [18:04] <Justin_> anyone please
#1451 [18:05] <bobzgamer> yes
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#1454 [18:06] <PlayerGamer> Hi, I'm from Brazil, I bought Minecraft gamer,however, only appear Play Demo, someone can help me please?
#1455 [18:07] <Justin_> your not a helper
#1456 [18:07] <bobzgamer> My manecraft this not working when I Cliko to start and play it from an error in java how can I fix please help me and I will be grateful
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#1461 [18:08] <Zaroba1> yes im back up!!!
#1462 [18:09] <Justin_> how
#1463 [18:09] <Justin_> please tell me
#1464 [18:09] <Zaroba1> but i feel real stupid... my drivers were disabled
#1465 [18:09] <Justin_> hmm
#1466 [18:09] <Justin_> how did u know?
#1467 [18:09] <Zaroba1> go to your serch bar and look up device manager
#1468 [18:09] <Justin_> yyea
#1469 [18:10] <Justin_> mmhm
#1470 [18:10] <Zaroba1> then go down to the driver adaptor
#1471 [18:10] <Justin_> dont have that
#1472 [18:11] <Zaroba1> if it says disable then your good, but if not hit enable... if it does say disable though left click it and click update drive... if that doesnt work then idk what will... i gtg though
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#1474 [18:11] <Justin_> ok
#1475 [18:11] <Justin_> see ya
#1476 [18:11] <Zaroba1> by
#1477 [18:11] <Justin_> bye
#1478 [18:12] <Justin_> i need help
#1479 [18:12] <Justin_> please
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#1483 [18:14] <bobzgamer> I Can not open my manecraft Look q It says hum time
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#1486 [18:16] <IEpicDestroyer> hi
#1487 [18:16] <IEpicDestroyer> hi
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#1489 [18:16] <Zaroba1> yo justin send me an email at zaroba3@gmail.com, mabey when u get mc back up we can play
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#1496 [18:25] <bobzgamer> We 're sorry , but It seems that there was an error trying to process aspects of the game to resolve this error , it is recommended that you update the graphics drivers I like this helps me Faso
#1497 [18:26] <bobzgamer> please help me
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#1500 [18:28] <bobzgamer> We 're sorry , but It seems that there was an error trying to process aspects of the game to resolve this error , it is recommended that you update the graphics drivers I like this helps me Faso
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#1503 [18:29] <bobzgamer> Welcome to #minecrafthelp! Please ask your question, don't ask to ask or wait for someone to help you
#1504 [18:29] <Bardock44> Necesito ayuda..... http://paste.ubuntu.com/13305115/
#1505 [18:30] <Bardock44> hi se ve el URL de mi problema
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#1507 [18:31] <bobzgamer> 13304623
#1508 [18:32] <bobzgamer> URL:13304623
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#1511 [18:34] <number1minecrafter> How do you make a shaped island map like those maps of Jurassic World?
#1512 [18:35] * eliasgames [eliasgames@notlogged] has joined #minecrafthelp
#1513 [18:35] <eliasgames> eu quero jogar minecraft mas nao consigo
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#1515 [18:36] <bobzgamer> THIS site of A and technical problems of Para No answers these questions faser
#1516 [18:36] <Anna> ??> eliasgames lang/pt
#1517 [18:36] <Absol> eliasgames: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1518 [18:37] <Anna> number1minecrafter: forums may answer that question better. This channel is for help with problems running minecraft itself. Not general gameplay
#1519 [18:38] <number1minecrafter> OK thanks
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#1522 [18:39] <eliasgames> eu sei mas eu falo portugues e eu quero saber como jogar minecraft eu ja baixei o java e o minecraft eagora
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#1524 [18:41] <Anna> ??> eliasgames lang/pt
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#1526 [18:41] <Absol> eliasgames: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#1529 [18:43] <HeatherGraham> http://paste.ubuntu.com/13305465/ Everytime I try to play minecraft it says right after I click "Play" a little white screen pops up and says "Lack of updated servers" and it basically says I have to update my graphic drivers and I don't know how to.
#1530 [18:44] <eliasgames> I know but I speak Portuguese and I want to know how to play minecraft I already downloaded the java and minecraft and gora?...
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#1547 [18:59] <GeordyR64> hello?
#1548 [19:00] <GeordyR64> can someone here help me?
#1549 [19:00] <GeordyR64> can someone here help me?
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#1567 [19:16] <UltraCoreGamer> Hey Guys! I am having trouble with launching minecraft. It is stuck on loading. It says, downloading twitch external platform 4.5 natives windows 32.jar. How do I fix this? Thanks!
#1568 [19:17] <UltraCoreGamer> And it says downloading...
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#1577 [19:36] <bobochai> ok
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#1588 [19:52] <turf> Need help with Minecraft on Win 10, 32 bit
#1589 [19:52] <turf> Getting the pixel format not accelerated error
#1590 [19:53] <turf> No updates available for video driver. Any other tricks to get it to work?
#1591 [19:53] <turf> http://paste.ubuntu.com/13306634/
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#1597 [20:03] <nachoyoda> hello? i need help, i keep trying to log into my minecraft and mojang account and says Error! unknown Email or Password, and every time I try to change my password, it does the same thing when it is changed and i type in the new password =/
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#1599 [20:04] <nachoyoda> please help :(
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#1601 [20:05] <CubeTheThird> ??> nachoyoda login/throttle
#1602 [20:05] <Absol> nachoyoda: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1603 [20:05] <Absol> nachoyoda: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1604 [20:05] <nachoyoda> oh. thank you
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#1619 [20:31] <MLGminecrafter> whenever i open mc and run it, it says downloading and never works?? help!
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#1622 [20:33] <oooooooooo00000> mincraft do wont to open
#1623 [20:33] <oooooooooo00000> helo
#1624 [20:33] <oooooooooo00000> hhhhhhhhhhhhhhhhhhhhhhheeeeeeeeeeeeeeeeeeeeeeeeeeeeeelllllllllllllllllllllllllllllooooooooooooooooooooo
#1625 [20:33] <oooooooooo00000> i need help
#1626 [20:34] <oooooooooo00000> hhhhhhhhhheeeeeeeelllllllooo
#1627 [20:34] <oooooooooo00000> mincraft dont wont to open
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#1631 [20:40] <Zixxorb> Minecraft wont run. Says graphics drivers need updated. No updates for drivers. Windows 10 http://paste.ubuntu.com/13307031/
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#1634 [20:45] <Zixxorb> anyone?
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#1636 [20:45] <HeyImCheezee> I need help because my minecraft keeps crashing! Sometimes it is quick, sometimes takes longer. How do I fix thus?
#1637 [20:45] <HeyImCheezee> This not thus
#1638 [20:46] <HeyImCheezee> ???
#1639 [20:46] <ConstantTap> Hello i need help updateing my driver for minecraft windows 10 update theyre not supporting open gl
#1640 [20:46] <HeyImCheezee> Can somebody help me PLEASE?
#1641 [20:46] <HeyImCheezee> !!!!
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#1643 [20:46] <HeyImCheezee> ----
#1644 [20:46] <HeyImCheezee> .................
#1645 [20:47] <HeyImCheezee> -=+=-
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#1647 [20:47] <HeyImCheezee> PLEASE HELP ME
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#1649 [20:48] <HeyImCheezee> l
#1650 [20:48] <HeyImCheezee> oops
#1651 [20:48] <HeyImCheezee> 1 looks like l
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#1653 [20:49] <HeyImCheezee> Hmmm.... Will someone help me?
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#1660 [20:56] <Dope_sk> guys my minecraft account is not working i tried changing my pass nothing is working ;-;
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#1663 [20:57] <Dope_sk> is anyone on?
#1664 [20:57] * PikaPvP_on [PikaPvP_on@notlogged] has joined #minecrafthelp
#1665 [20:57] <CubeTheThird> ??> Dope_sk login/throttle
#1666 [20:57] <Absol> Dope_sk: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1667 [20:57] <Absol> Dope_sk: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1668 [20:58] <Dope_sk> oh oh ok
#1669 [20:58] <Dope_sk> thank you
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#1685 [21:10] <StarFox> Ive got a problem
#1686 [21:11] <StarFox> hello?
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#1688 [21:11] <CubeTheThird> StarFox, what's the problem?
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#1691 [21:12] <StarFox> My minecraft past 1.6.4 wont work
#1692 [21:12] <CubeTheThird> StarFox, what happens?
#1693 [21:12] <StarFox> multiplayer doesnt work
#1694 [21:12] <StarFox> it says java null exception
#1695 [21:12] <StarFox> :group
#1696 [21:12] <CubeTheThird> StarFox, what anti-virus and firewall software do you have?
#1697 [21:12] <StarFox> Mcafee
#1698 [21:12] <StarFox> singleplayer crashes and says
#1699 [21:13] <CubeTheThird> StarFox, mcafee is known to cause your issues, and the only solution we know of is to remove it
#1700 [21:13] <StarFox> failed to create child event loop
#1701 [21:13] <StarFox> k
#1702 [21:13] <StarFox> ill try
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#1705 [21:14] <CubeTheThird> ??> StarFox av/mcafee/uninstall
#1706 [21:14] <Absol> StarFox: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1707 [21:14] <StarFox> the problem is Mcafee has worked no problem before
#1708 [21:14] <StarFox> is weird
#1709 [21:15] <StarFox> is their a way where i can completely disable it on the mc side of things
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#1712 [21:19] <CubeTheThird> StarFox, as I said, the only solution we know of that actually works is removing it. Mcafee is pretty crappy anyways
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#1718 [21:33] <StarFox> i tried turning mcafee off but it still didnt work
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#1739 [21:52] <Arcirius> como corrigi o erro fix the problem ?
#1740 [21:53] <Arcirius> lack od updater graphics drivers
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#1745 [21:56] <Brinester02> Hello?
#1746 [21:57] <Brinester02> is anyone here
#1747 [21:57] <CubeTheThird> about 160 people
#1748 [21:57] <Brinester02> ok
#1749 [21:59] <CubeTheThird> Brinester02, did you need something?
#1750 [21:59] <Brinester02> my minecraft wont connect to servers it says java.net.ConnectionException: Connection timed out: no further information:
#1751 [21:59] <bus621> Hello everone how yalls day
#1752 [21:59] <CubeTheThird> Brinester02, can you give an example of a server you can't reach?
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#1754 [22:00] <Brinester02> any of them but Mineplex Hypixel Nexus MC
#1755 [22:00] <Brinester02> those are the ones i use go on mainly
#1756 [22:00] <Brinester02> this has been happening for a while
#1757 [22:02] <CubeTheThird> Brinester02, what anti-virus and firewall software do you have?
#1758 [22:02] <Brinester02> Windows Defender
#1759 [22:02] <Brinester02> thats it
#1760 [22:03] <CubeTheThird> Brinester02, then I recommend you run a malware scan
#1761 [22:03] <CubeTheThird> ??> Brinester02 av/adwcleaner
#1762 [22:03] <Absol> Brinester02: ADWCleaner is an utility to clean a PC which is infested with malware.
#1763 [22:03] <Absol> Brinester02: Download it here: https://toolslib.net/downloads/finish/1/
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#1765 [22:04] <Brinester02> i just recently sustem restored my pc and only have Minecraft Downloaded
#1766 [22:05] <CubeTheThird> Brinester02, so this occurs both before and after doing the restore?
#1767 [22:06] <Brinester02> Yes
#1768 [22:06] <CubeTheThird> Brinester02, did you get a new router or modem around when this started happening?
#1769 [22:07] <Brinester02> no
#1770 [22:08] <CubeTheThird> Brinester02, have you at any point tried setting up port forwarding?
#1771 [22:08] <Brinester02> no... i dont know what that is
#1772 [22:09] <CubeTheThird> hmm ok
#1773 [22:09] <CubeTheThird> Brinester02, are you on a public network, like at a school or library?
#1774 [22:09] <Brinester02> no im on my own private network
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#1776 [22:10] <CubeTheThird> Brinester02, ok let's test something then. first follow these instructions: http://www.sysprobs.com/install-and-enable-telnet-in-windows-8-use-as-telnet-client
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#1778 [22:14] <Brinester02> ok i followed the steps
#1779 [22:14] <Brinester02> it is applying changes right now
#1780 [22:14] <CubeTheThird> Brinester02, ok, once it's done open a new CMD window
#1781 [22:15] <Brinester02> what now
#1782 [22:15] <CubeTheThird> Brinester02, run this command: telnet 104.131.4.102 25565
#1783 [22:17] <Brinester02> ok its connecting
#1784 [22:17] <Brinester02> it says connection failed
#1785 [22:18] <CubeTheThird> Brinester02, ok, so your router/modem is blocking the port. Do you know how to access its settings?
#1786 [22:18] <Brinester02> no
#1787 [22:19] <CubeTheThird> Brinester02, ok, in cmd run this command: ipconfig
#1788 [22:21] <Brinester02> ok what now
#1789 [22:21] <CubeTheThird> Brinester02, find the default gateway there
#1790 [22:21] <Brinester02> where would it be
#1791 [22:22] <CubeTheThird> Brinester02, somewhere in the info that ipconfig gave you
#1792 [22:22] <Brinester02> oh ok i found it
#1793 [22:22] <Brinester02> what now
#1794 [22:23] <CubeTheThird> Brinester02, alright. In a new tab/window in your web browser, put the default gateway as the website address
#1795 [22:23] <CubeTheThird> Brinester02, alright. In a new tab/window in your web browser, put the default gateway as the website address
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#1797 [22:23] <Brinester02> what now
#1798 [22:23] <Brinester02> it opend xfinity
#1799 [22:24] <CubeTheThird> Brinester02, ok. Did it bring up a login page, or go directly to settings?
#1800 [22:25] <Brinester02> log in
#1801 [22:25] <Brinester02> im logging in now
#1802 [22:27] <CubeTheThird> Brinester02, once you're logged in, see if you can find settings for either Firewall, Security, or Filtering
#1803 [22:27] <Brinester02> mk
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#1805 [22:30] <CubeTheThird> brb
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#1807 [22:31] <caiokoiti> Hello everybody
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#1809 [22:32] <caiokoiti> last days I have got a email from you saying that someone has changed my pass
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#1812 [22:33] <caiokoiti> and also the next email someone has changend my email into another one
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#1814 [22:34] <caiokoiti> I am very aware about security, and also i am a developer. I woul like to know if you have notice any strange problems in you server such as hacking
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#1816 [22:35] <caiokoiti> because just my mahjong acc has hacked
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#1823 [22:45] <MsSwisher> I need help installing a few mods.
#1824 [22:45] <MsSwisher> I need help installing a few mods.
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