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#6 [00:43] <seanyong> my computer's graphic card or something is wrong
#7 [00:43] <seanyong> i can donwload minecraft but cant seem to play
#8 [00:44] <seanyong> after i press play , i downloaded it and something came wrong
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#10 [00:48] <seanyong> somebody help !!!!
#11 [00:53] * LovelyCow [LovelyCow@notlogged] has joined #minecrafthelp
#12 [01:01] <LovelyCow> When will Minecraft story mode chapter 3 available ?
#13 [01:02] <LovelyCow> *is available
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#18 [01:36] <iNawafMcPvP> hello
#19 [01:36] <iNawafMcPvP> um
#20 [01:37] <iNawafMcPvP> hello
#21 [01:38] <iNawafMcPvP> hey i need help i cant login to my minecraft alt i just rest my password and it also didint work
#22 [01:38] <iNawafMcPvP> hello
#23 [01:43] <Andrio> ??> iNawafMcPvP login/throttle
#24 [01:43] <Absol> iNawafMcPvP: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#25 [01:43] <Absol> iNawafMcPvP: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#28 [02:15] <iNawafMcPvP> hello
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#30 [02:18] <Emir> Hello, I am trying to change my password and when I type in my new password and confirm it says password successfully changed, then when i try to log in with my new credentials it gives an error
#31 [02:24] <Emir> helooooo
#32 [02:28] <Anna> Emir: what error?
#33 [02:28] <Anna> iNawafMcPvP: did you see what Absol said and is it all accounts you try, or just the alt?
#34 [02:28] <iNawafMcPvP> hello
#35 [02:28] <Anna> iNawafMcPvP: yes hello. Did you see what I said?
#36 [02:29] <iNawafMcPvP> Anna: ys
#37 [02:29] <iNawafMcPvP> Anna: yes
#38 [02:29] <Anna> and the answer to the questions would be?
#39 [02:29] <Emir> Yes hi
#40 [02:30] <iNawafMcPvP> okay
#41 [02:30] <Emir> Error! Unknown e-mail address or password.
#42 [02:30] <Emir> that is the error
#43 [02:30] <iNawafMcPvP> yes
#44 [02:30] <iNawafMcPvP> yes
#45 [02:30] <Emir> but i changed the password
#46 [02:30] <Anna> Emir: how many times did you try log in?
#47 [02:30] <Anna> iNawafMcPvP: is it all accounts you try?
#48 [02:30] <iNawafMcPvP> ik its not working
#49 [02:30] <Emir> i changed the password 3 times
#50 [02:30] <Anna> not the password change
#51 [02:30] <Emir> and didn't work anytime
#52 [02:30] <Anna> the logging in change
#53 [02:30] <Anna> uh, not change
#54 [02:30] <Anna> .m
#55 [02:30] <PangeaBot> (Anna) 03Online: Login, Session, Skins, Website, Realms
#56 [02:31] <Emir> i tried it about 5 times, on mojang and minecraft
#57 [02:31] <Anna> ?? login/throttle
#58 [02:31] <Absol> login/throttle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#59 [02:31] <iNawafMcPvP> am trying to login
#60 [02:31] <Absol> login/throttle: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#61 [02:31] <Anna> read that ^
#62 [02:31] <Anna> both of you
#63 [02:31] <Emir> ok, so i reset and do NOT login for 3 hrs?
#64 [02:32] <Anna> not login for 3 hours, then reset and log in
#65 [02:32] <iNawafMcPvP> ok GG! its working thanks guys for helping me :D ;)
#66 [02:32] <iNawafMcPvP> idk what happend
#67 [02:32] <iNawafMcPvP> it happen to ma all the time
#68 [02:33] <Emir> login on mojang of minecraft?
#69 [02:33] <Anna> minecraft
#70 [02:33] <Emir> ok
#71 [02:33] <Emir> thx
#72 [02:33] <iNawafMcPvP> i logged in minecraft.net
#73 [02:33] <Anna> iNawafMcPvP: wait three hours without logging in, then reset your password and log in again
#74 [02:34] <iNawafMcPvP> Anna: ?
#75 [02:34] <Anna> yes?
#76 [02:34] <iNawafMcPvP> idk what happend but its working right now
#77 [02:34] <Emir> ok thank you, so i wait for 3hrs, change it and login and it should work?
#78 [02:34] <iNawafMcPvP> its working right now
#79 [02:35] <Anna> Emir: should do, if it doesn't come back here
#80 [02:35] <iNawafMcPvP> i am very thankful i was thinking that i lost my account
#81 [02:36] <Emir> ok thanks
#82 [02:36] <iNawafMcPvP> i should saying thanks
#83 [02:36] <iNawafMcPvP> bye gl ;)
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#102 [04:07] <DBD333> ghast, zombies and mgama cubes not spawning in creative on my pcket edition minecraft for tab, sent n email to mojang but hey havent replied can someone help me?
#103 [04:08] <DBD333> they dont wor for my xbox 360 either???
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#110 [04:40] <Ale001> io ho un problema con la scheda video
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#120 [05:36] <oinc> preciso de ajuda para baixar o driver de atualização para conseguir jogar o minecraft...não sei como baixar
#121 [05:37] <oinc> (driver)
#122 [05:38] <oinc> ajuda para baixar o (driver) da atualizacao mais nao sei como
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#144 [06:48] <wobbitt> ok, i have kids playing minecraft on ipads, i want to join them on pc, can i do this?
#145 [06:49] <GreyVulpine> Unfortunately no.
#146 [06:49] <wobbitt> ok, thanks, ill buy ipad
#147 [06:50] <wobbitt> thank you , have a good day
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#149 [06:50] <GreyVulpine> You as well.
#150 [06:50] <GreyVulpine> You as well.
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#152 [06:50] <Troja> so ..I need help for minecraft 1.8.8 server
#153 [06:50] <GreyVulpine> Please elaborate.
#154 [06:50] <Troja> if somebody can help
#155 [06:51] <GreyVulpine> Explain the nature of the issue.
#156 [06:52] <Troja> so I made minecraft server..i log in just fine..but when my frien log in ..he see black screen and cant brake blocks..when he brake block he dont get it like 2 minutes..and sometimes he cant move..
#157 [06:52] <Troja> and when i disconnect my server he still can play like 5minutes
#158 [06:53] <GreyVulpine> Sounds like either a slow or poor connection.
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#160 [06:54] <Troja> my internet its not a problem is fast..
#161 [06:54] <Troja> download speed like 65mb upload speed 85mb..
#162 [06:54] <LovelyCow> when will Minecraft story mode chapter 3 is available
#163 [06:54] <GreyVulpine> LovelyCow - There has been no announcement for it yet
#164 [06:54] <GreyVulpine> Troja - And what kind of latency does your connection have?
#165 [06:55] <Troja> latency?
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#167 [06:55] <GreyVulpine> Troja - Latency, lag. The amount of time it takes for a packet of information from your server to reach the destination
#168 [06:56] <Troja> were can I find that?
#169 [06:56] <GreyVulpine> Troja - Try a speedtest from http://www.speedtest.net
#170 [06:57] <Troja> ping: 7ms
#171 [06:58] <GreyVulpine> And the speed reported?
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#173 [06:58] <Troja> download 42.70
#174 [06:58] <Troja> upload 29,41
#175 [07:00] <GreyVulpine> Hmm. Do you know if your friend's connection is experiencing any issues? Doesn't sound like your connection is bad at all.
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#178 [07:02] <Troja> i dont know..but when i try to connect to his server same thing happen yo me,,black screen cant move ect...
#179 [07:02] <GreyVulpine> Troja - Do you experience the same issue with other servers?
#180 [07:03] <Troja> yes
#181 [07:03] <GreyVulpine> Could you try connecting to our test server at: mctest.ae97.net
#182 [07:03] <GreyVulpine> See if you get the same issue there?
#183 [07:04] <Troja> one moment..
#184 [07:06] <Troja> one moment (try restarting your game)
#185 [07:07] <Troja> oh sorry..
#186 [07:07] <Troja> failed to login invalid session
#187 [07:07] <GreyVulpine> Close out of minecraft and log back in
#188 [07:08] <Troja> doesnt work..
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#192 [07:09] <GreyVulpine> Troja - Hmm, Use the "Switch User" button in the lower right to log out, then log in?
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#195 [07:12] <Eilay> http://paste.ubuntu.com/13345121/
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#198 [07:14] <LovelyCow> When we change our Minecraft account name, we will be able to change again after 1 month right?
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#200 [07:14] <GreyVulpine> LovelyCow - Right.
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#202 [07:15] <LovelyCow> but i changed my name to Jinhs on 11/6 , my friend changed it back to orville424 on11/17
#203 [07:16] <LovelyCow> How?
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#207 [07:19] <Andrio> Ask them?
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#212 [07:26] <LovelyCow> Also, both of them aren't available right now...
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#223 [07:41] <Joghurt> Hey leute kann mir jemand helfen? Bekomme immer # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#224 [07:41] <Joghurt> Würde euch meinen Log schicken :)
#225 [07:41] <Clock> ??> Joghurt lang/de
#226 [07:41] <Absol> Joghurt: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#227 [07:43] <Joghurt> Okay , I always get the error message while playing "Failed to write core dump. Minidumps are not enabled by default on client versions of Windows"
#228 [07:43] * donmagicjulian [donmagicjulian@notlogged] has joined #minecrafthelp
#229 [07:43] <Clock> ??> Joghurt launcher/game-output
#230 [07:43] <Absol> Joghurt: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#231 [07:43] <Absol> Joghurt: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#232 [07:44] <Joghurt> here http://paste.ubuntu.com/13345690/
#233 [07:45] <Clock> ??> Joghurt mods
#234 [07:45] <Absol> Joghurt: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#235 [07:45] <Absol> Joghurt: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#236 [07:46] <Joghurt> I have installed only Optifine
#237 [07:47] <Clock> and we don't help with that
#238 [07:47] <Joghurt> okay
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#252 [08:01] <eliabrusca98> when i launch my minecraft is say me "gamed crashed"
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#260 [08:23] <Rasse> My minecraft doesn´t work because there was an error.
#261 [08:24] <Rasse> http://paste.ubuntu.com/
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#272 [08:34] <Orca> Hi anyone help me solve my problem with my video card driver i used the auto update from Intel and they did not give me any new updates although i know my system is quite old heres the link to my dxdiag
#273 [08:34] * RallerMakraller7 [RallerMakraller7@notlogged] has quit. (Client Quit)
#274 [08:34] <Orca> http://paste.ubuntu.com/13346282/
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#277 [08:36] <Orca> anyone help? thanks
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#281 [08:38] <Clock> Orca, your computer is too old for minecraft
#282 [08:38] <Orca> so what can i do
#283 [08:39] <Clock> Orca, throw that piece of junk out of the window and get your self a new computer
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#285 [08:40] <Orca> lmao u serius bro
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#288 [08:40] <Orca> can u tell me the minimum specs of a computer so i dont buy another one thats nob like this
#289 [08:41] <Clock> ??> Orca requirements
#290 [08:41] <Absol> Orca: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
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#293 [08:42] <Orca> so i try to get the recommended or better if possible
#294 [08:43] <Orca> do notebooks work
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#297 [08:44] <Orca> nvm
#298 [08:44] <Orca> thanks guys
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#301 [08:47] <heychikis> hola
#302 [08:47] * Clock [Clock@notlogged] has quit. (Ping timeout: 192 seconds)
#303 [08:47] <heychikis> necesito ayuda
#304 [08:47] <heychikis> http://paste.ubuntu.com/13346469/
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#307 [08:48] <heychikis> ayuda por mi minecraft no abre
#308 [08:48] <heychikis> http://paste.ubuntu.com/13346469/
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#311 [08:48] <heychikis> ayudaaaa
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#313 [08:49] <heychikis> hell
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#315 [08:49] <heychikis> ayuda
#316 [08:49] * RallerMakraller7 [RallerMakraller7@notlogged] has quit. (Client Quit)
#317 [08:49] <heychikis> alquien que me ayude
#318 [08:49] <Andrio> heychikis, your PC might be too old to run Minecraft.
#319 [08:49] <Ale_Nao> ciao
#320 [08:49] <Ale_Nao> help me
#321 [08:49] <Ale_Nao> please
#322 [08:50] <heychikis> esque lo actualize a windows 10 y yano abre minecraft
#323 [08:50] <Ale_Nao> i can play only demo but i bought it
#324 [08:51] <heychikis> si abria minecraft pero desde que lo actualize a windows 10 no abre
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#326 [08:51] <heychikis> si abria minecraft but Desde Que he aquí a actualizar a Windows 10 no se abre
#327 [08:51] <Ale_Nao> oooooo
#328 [08:51] <Ale_Nao> o
#329 [08:51] <Ale_Nao> o
#330 [08:51] <Ale_Nao> o
#331 [08:51] * Absol kicked Ale_Nao from #minecrafthelp (Reason: le_Nao :Stop spamming)
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#333 [08:52] <Ale_Nao> please help me
#334 [08:52] <heychikis> por que ya no abre mi minecraft ? ayudaa
#335 [08:52] <xBeTaK1ller> minecraft why can i only play demo by Ale_Nao
#336 [08:53] <Ale_Nao> help me
#337 [08:53] <heychikis> ayuuuudaaaaaaa
#338 [08:53] <heychikis> ayuuuudaaaaaaa
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#341 [08:54] <heychikis> por fa necesito ayuda
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#346 [09:01] <Hi> Hi
#347 [09:01] <Hi> Can you help me?
#348 [09:02] <Hi> Can I bring back evidently deleted world?
#349 [09:02] <Hi> Evidently
#350 [09:02] <Hi> Evidently
#351 [09:02] <Hi> Exidentaly
#352 [09:02] <Andrio> Accidentally
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#364 [09:12] <Hi> Can I get some help
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#366 [09:13] <Hi_> Hi
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#368 [09:13] <Hi_> Hi
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#370 [09:14] <Hi_> Hi
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#389 [09:24] <InfernalMaster> Can anyone help me with my server crash? The log is at https://s04.solidfilesusercontent.com/ZTFmYzFhM2E0ZDgxYmY3ZjdlOWEwZTY0ZjNmMThmNGY5NmFlMDliOToxWnpSMFE6RFFDWmoxdDd0alhWU3V1cWtiWXBoQ3VfbDJN/66fe500819/fml-server-latest.log
#390 [09:24] <InfernalMaster> I cant upload it on pastebin, Its so long
#391 [09:24] <InfernalMaster> I cant upload it on pastebin, Its so long
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#396 [09:34] <Hi> Hi
#397 [09:34] <Hi> Hi
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#399 [09:36] <CmG> Hello, when trying to run minecraft after I installed Windows 10, it crashed and said I should update my Graphics Driver. I did everything it said I had to do and tried multiple times but it didn't work, because for some reason, the Intel Driver Update Utility couldn't detect any new drivers so I couldn't update. I then followed the steps to get to the support and now I'm here. Can someone please try to help? Thanks.
#400 [09:40] <CmG> Here's the link it told me to include: http://paste.ubuntu.com/13347166/
#401 [09:40] <CubeTheThird> CmG, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#403 [09:41] <CmG> Oké, cool, atleast I now know what the issue is. Thanks a lot, keep up the great work!!
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#409 [09:52] <lasselaban001> hi
#410 [09:52] <lasselaban001> I I bought minecraft beta 10, but didnt have money on paypal
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#412 [09:52] <lasselaban001> now i have, but can't buy mincecraft
#413 [09:54] <lasselaban001> h
#414 [09:54] <lasselaban001> how do I buy it when there is no highlighted buy button anymore?
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#416 [09:56] <CubeTheThird> lasselaban001, you will have to contact microsoft support about that
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#419 [09:57] <lasselaban001> ok
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#433 [10:15] <ZedCyber_> ae gente
#434 [10:16] <ZedCyber_> to com um problema meu minecraft nao abre
#435 [10:16] <ZedCyber_> so pq to com windows 10
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#441 [10:23] <Linkgiggy2002> http://paste.ubuntu.com/13348097/
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#446 [10:24] <Impresiones> http://paste.ubuntu.com/13348112/
#447 [10:24] <Impresiones> help
#448 [10:25] <Impresiones> tengo un problema y creo qué es relacionado con los drivers de minecraft
#449 [10:25] <Linkgiggy2002> http://paste.ubuntu.com/13348097/ I am unable to login to minecraft it says i have issue with rendering aspects of the game. I tried to follow the tutorial for windows but i don't have a clue
#450 [10:25] <Impresiones> ayudenme porfa
#451 [10:25] <Impresiones> gogo
#452 [10:26] <Impresiones> ayudaaaaaaaa
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#455 [10:28] <Impresiones> ayuda porfavor como va esto no atienden a nadie o qe
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#460 [10:35] <gabriel_____badaro> meu minecraft não esta funcionando
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#468 [10:41] <yolospg> Hi, I try to start and load a world in 1.7.10 and it comes up with a crash report (below). And when i try it in 1.8.10 it just keeps on loading terain for ages and when it's done it just comes up with an empty world (blank). When i try to join LAN it just says connection timed out no further information or something. Pls Help Me
#469 [10:42] <yolospg> ---- Minecraft Crash Report ----
#470 [10:42] <yolospg> I cant show it to you guys for some reason
#471 [10:43] <CubeTheThird> yolospg, way to long to paste here. paste it onto http://paste.ubuntu.com and give the URL here.
#472 [10:44] <yolospg> like this? V
#473 [10:45] <yolospg> http://paste.ubuntu.com/
#474 [10:45] <CubeTheThird> yolospg, you have to submit it with the 'paste!' button first
#475 [10:46] <yolospg> http://paste.ubuntu.com/13348667/
#476 [10:46] <yolospg> tried it on edge but didn't work so tried chrome
#477 [10:46] <CubeTheThird> yolospg, your render distrance is set too high for older versions of the game
#478 [10:47] <yolospg> how do i fix?
#479 [10:48] <CubeTheThird> yolospg, lower your render distance?
#480 [10:48] <yolospg> I'll try now
#481 [10:48] <yolospg> 1 min
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#483 [10:49] <yolospg> thx sooooo much!
#484 [10:49] <Tommy2022111> Hi everyone my game has had problems going on to multiplayer
#485 [10:50] <yolospg> Is this cause of the graphic card isn't good enough?
#486 [10:50] <Tommy2022111> My game crashes whenever I click on multiplayer
#487 [10:50] <CubeTheThird> Tommy2022111, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#488 [10:50] <CubeTheThird> yolospg, 1.7 and older don't support higher render distances
#489 [10:50] <yolospg> ok thx
#490 [10:50] <Tommy2022111> My graphic card is like 4 years old
#491 [10:51] <yolospg> is this the cause of the multiplayer thing as well?
#492 [10:51] <CubeTheThird> yolospg, I don't know about that one. You will have to test
#493 [10:51] <yolospg> ok againg, thx soo much
#494 [10:52] <yolospg> I now know where to ask questions about minecraft problems
#495 [10:52] <Tommy2022111> So do I put the entire code when I crash on the Ubuntu Pastebin?
#496 [10:52] <yolospg> thx
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#499 [10:53] <CubeTheThird> Tommy2022111, that's right
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#502 [10:58] <Alligatr> I have a problem is this the right place to help me or am i wrong?
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#504 [10:59] <CubeTheThird> Alligatr, that depends. What's the problem?
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#506 [11:00] <Alligatr> i can't play minecraft anymore
#507 [11:00] <Alligatr> it always crashes
#508 [11:00] <CubeTheThird> Alligatr, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#509 [11:01] <Alligatr> http://paste.ubuntu.com/13348924/
#510 [11:01] <daleySwagg> http://paste.ubuntu.com/13348976/
#511 [11:01] <CubeTheThird> Alligatr, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#512 [11:01] <daleySwagg> i have the same problem
#513 [11:01] <CubeTheThird> daleySwagg, same answer
#514 [11:01] <Alligatr> ok
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#516 [11:02] <Alligatr> thanks
#517 [11:02] <daleySwagg> oke
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#519 [11:02] <daleySwagg> how do i downgrade?
#520 [11:02] <CubeTheThird> ??> daleySwagg win/downgrade
#521 [11:02] <Absol> daleySwagg: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#531 [11:09] <JAKEALUN> i need help
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#545 [11:13] <ANDYBOSS2000> Hello, je viens d'acheter minecraft, ça ne veut pas démarrer j'ai le lien dx diag http://paste.ubuntu.com/13348998/
#546 [11:14] <CubeTheThird> ANDYBOSS2000, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#547 [11:16] <ANDYBOSS2000> thank you
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#554 [11:24] <stefan_steef> http://paste.ubuntu.com/13349226/ probably driver isn't up to date using windowes 10
#555 [11:24] <CubeTheThird> stefan_steef, one moment
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#557 [11:25] <CubeTheThird> stefan_steef, download and install https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
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#561 [11:33] <Gollo124> ich wil meincraft spielen
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#579 [11:51] <MrCooper_LP> Please help. I dowland Windows 10. I dont start a Minecraft.
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#587 [12:07] <Missjo> Minecraft is not working since we updated the computer to windows 10. Will only let us play in demo mode
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#593 [12:17] <walter> help
#594 [12:17] <walter> help me
#595 [12:18] <walter> help me
#596 [12:18] <walter> :(
#597 [12:18] <walter> ???????????????
#598 [12:19] <walter> i need help
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#601 [12:20] <walter> the world don t function
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#603 [12:21] <walter> che cagrata
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#609 [12:25] <Valmir> It is about two days that i cannot use this game ,always says it is an error with Java Runtime, please give us a solution otherwise i will have to give up.Thanks!
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#624 [13:01] <Britt> Hello. I hope you can pls help. I'm using mine craft pocket edition, creative mode. Went to laud own a sign. Now unable to exit the keyboard function. I see the background responding. However, I'm unable to exit the keyboard
#625 [13:01] <CubeTheThird> ??> Valmir launcher/game-output
#626 [13:01] <Absol> Valmir: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#627 [13:01] <Absol> Valmir: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#628 [13:02] <CubeTheThird> Britt, I recommend you report a bug about it at bugs.mojang.com
#629 [13:03] <mattym> Britt, Is there not an X button in the upper right area?
#630 [13:03] <Britt> I'm playing through Amazon fire on our tv and don't know how to follow directions you be provided, using this joystick remote.
#631 [13:03] <Britt> No x
#632 [13:04] <Britt> I'm out!
#633 [13:04] <Britt> Idk what happened! Was just stuck for 10 mins
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#635 [13:05] <Britt> Now fine after exiting screensaver. Thank you for your patience and support. I'll report the event, as you recommended
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#639 [13:11] <rrrr> mi minecraft dice crash report y no me deja entrar por favor contesten
#640 [13:12] <rrrr> perdon mi minecraft dice crash report
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#645 [13:17] <rrrr> my minecraft says crash report and does not let enter me please answer
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#649 [13:22] <May> My minecraft account was connected to my old email adress and now that one has been deleted and when i try to chage the email it sends it to my old email
#650 [13:22] * Itz_Creeper_YT [Itz_Creeper_YT@notlogged] has quit. (Client Quit)
#651 [13:23] <Clock> ??> May account/send-email
#652 [13:23] <Absol> May: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#653 [13:23] <Absol> May: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#657 [13:26] <May> absol it was sutch an old account it was free
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#659 [13:27] <Clock> ??> May account/trans-id
#660 [13:27] <Absol> May: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#661 [13:27] <vitor1234> oi
#662 [13:31] <May> my old account was free and my email it was connected to has been deleted
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#665 [13:32] <Clock> May, the transaction ID is the only proof of account ownership
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#669 [13:37] <Creyonix> Hey guys :D
#670 [13:37] <Creyonix> Could you please help me? If I try to join a Minecraft Server it says: "java.lang.NullPointerException: group" and in Singleplayer it crashes
#671 [13:38] <Clock> Creyonix, issue with antivirus software/malware
#672 [13:38] <Clock> ??> Creyonix tools/hjt
#673 [13:38] <Absol> Creyonix: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#674 [13:38] <Absol> Creyonix: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#675 [13:40] <Creyonix> Okay thanks
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#680 [13:42] <Depatatbakker> how can i play minecraft?
#681 [13:42] <Creyonix> http://paste.ubuntu.com/13351574/
#682 [13:43] <Clock> Depatatbakker, download the installer from minecraft.net/download and run it
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#684 [13:43] <ShadowGamerLITE> HEY I CANT LAUNCH MINECRAFT
#685 [13:43] <Depatatbakker> Me too
#686 [13:43] <mattym> Creyonix, Ok, you have a few steps you need to do
#687 [13:43] <ShadowGamerLITE> ill show you code
#688 [13:44] <mattym> Creyonix, First, remove AVG from your computer, then Uninstall Avast. Restart the computer, test if Minecraft works, if it does you can reinstall Avast
#689 [13:44] <mattym> Creyonix, If it doesnt work after removing those two and restarting, come back to the chat
#690 [13:44] <mattym> Creyonix, There may be one more step needed
#691 [13:44] <Depatatbakker> What is AVG?
#692 [13:44] <Creyonix> Alright, I'll be right back
#693 [13:44] <Depatatbakker> Ok
#694 [13:45] <mattym> Depatatbakker, Unless you see your name at the start of the sentance, its not for you
#695 [13:46] <ShadowGamerLITE> here is the code can you help Completely ignored arguments: [--nativeLauncherVersion, 286] [19:45:43] [Client thread/INFO]: Setting user: ShadowGamerLITE [19:45:43] [Client thread/INFO]: (Session ID is token:03b74a87d2a442a59d8a8510a9b75c09:aa112d0e37744bf3b6fa87849f58a11b) [19:45:47] [Client thread/INFO]: LWJGL Version: 2.9.4 Execution protection violation # # A fatal error has been detected by the Jav
#696 [13:47] <mattym> ??> ShadowGamerLITE paste
#697 [13:47] <Absol> ShadowGamerLITE: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#698 [13:47] <mattym> ShadowGamerLITE, Please use the site Absol linked to get us a full copy of the crash log
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#700 [13:47] <Depatatbakker> But i try to play but they sad Fix problem
#701 [13:48] <mattym> ??> Depatatbakker launcher/crash-log
#702 [13:48] <Absol> Depatatbakker: We need to see your crash log, which appears after a crash.
#703 [13:48] <Absol> Depatatbakker: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#705 [13:48] <ShadowGamerLITE> HOW DO YOU USE UBUNTU
#706 [13:48] <mattym> Depatatbakker, Please follow the instructions from Absol to get us a copy of the crash
#707 [13:48] <mattym> ShadowGamerLITE, No caps please
#708 [13:48] <ShadowGamerLITE> ok
#709 [13:49] <mattym> ShadowGamerLITE, Read the instructions from Absol
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#711 [13:50] <Creyonix> I uninstalled avast,but it didn't help.
#712 [13:50] <ShadowGamerLITE> i cant do it i dont get it
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#716 [13:51] <Depatatbakker> Hallo
#717 [13:51] <Depatatbakker> Zijn jullie ook nederlands?
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#719 [13:52] <Depatatbakker> Want ik kan niet zo goed engels
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#721 [13:52] <ShadowGamerLITE> mattym,absol
#722 [13:52] <Depatatbakker> Kan iemand nederlands?
#723 [13:52] <Depatatbakker> can somewhone Netherland?
#724 [13:53] <Depatatbakker> OKOKOKOKOKOKASODKOAKSDOASKDOSKADOASKDOAKDSOKADAOSKDASDKASOdjAsiDHJKASFHJFGLJFGAKLFJGALFGALDHADLKAHDLKAGFLGDXJAL:FGUHIOWAD:A
#725 [13:53] <hammystuffedface> My grphics card needs updating. Here is a brief overview of it. ------------------ System Information ------------------ Time of this report: 11/19/2015, 19:47:10 Machine name: HANNAHROSES-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621) Language: English (Regional Setting: English) System Manufacturer: To Be Filled By O.E.M. System Model: To Be Filled By O
#726 [13:54] <hammystuffedface> HELPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP MEH
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#728 [13:54] <hammystuffedface> My grphics card needs updating. Here is a brief overview of it. ------------------ System Information ------------------ Time of this report: 11/19/2015, 19:47:10 Machine name: HANNAHROSES-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_gdr.100618-1621) Language: English (Regional Setting: English) System Manufacturer: To Be Filled By O.E.M. System Model: To Be Filled By O
#729 [13:54] <hammystuffedface> HELPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP MEH
#730 [13:55] <Depatatbakker> can somwhone help me Please?):
#731 [13:55] <KINGSPAM> My account is broken my email is reggiejkim@gmail.com
#732 [13:55] * hammystuffedface [hammystuffedface@notlogged] has quit. (Client Quit)
#733 [13:55] <KINGSPAM> it says email invalid
#734 [13:55] * Depatatbakker [Depatatbakker@notlogged] has quit. (Quit: Web client closed)
#735 [13:55] <ShadowGamerLITE> absol here is the link
#736 [13:55] <KINGSPAM> and password
#737 [13:55] <ShadowGamerLITE> absol here is the link http://paste.ubuntu.com/13351630/
#738 [13:56] <ShadowGamerLITE> Hello!
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#741 [13:59] <mattym> ShadowGamerLITE, Ok, now i need a paste link of this file from your pc C:\Users\User\AppData\Roaming\.minecraft\hs_err_pid1772.log
#742 [13:59] <mattym> Creyonix, Do you know how to open the Command Propmt (cmd)?
#743 [13:59] <Creyonix> Sure
#744 [13:59] <mattym> Creyonix, In the cmd type this command then hit enter: netsh winsock reset
#745 [13:59] <mattym> Creyonix, Let me know what it says after you enter the command
#746 [14:00] <ShadowGamerLITE> mattym here is the link http://paste.ubuntu.com/13351630/
#747 [14:00] <mattym> ShadowGamerLITE, Ok, now i need a paste link of this file from your pc C:\Users\User\AppData\Roaming\.minecraft\hs_err_pid1772.log
#748 [14:01] <mattym> ShadowGamerLITE, I need a new link with the contents on the file i mentioned ^
#749 [14:01] <ShadowGamerLITE> ok
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#751 [14:02] <Creyonix> It says I have to restart my Computer
#752 [14:02] <ShadowGamerLITE> what this one? Completely ignored arguments: [--nativeLauncherVersion, 286] [19:45:43] [Client thread/INFO]: Setting user: ShadowGamerLITE [19:45:43] [Client thread/INFO]: (Session ID is token:03b74a87d2a442a59d8a8510a9b75c09:aa112d0e37744bf3b6fa87849f58a11b) [19:45:47] [Client thread/INFO]: LWJGL Version: 2.9.4 Execution protection violation # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION
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#754 [14:03] <mattym> Creyonix, Ok do so, then try the game again, if you still get the same error, then come back, there are a few more things we can try
#755 [14:03] <mattym> ShadowGamerLITE, IT should look like the other one, but with a lot more info
#756 [14:03] <Creyonix> Ok thank you ;)
#757 [14:03] <mattym> ShadowGamerLITE, Its too long to post here, so you need to use the paste site again
#758 [14:03] <ven000m_> hey guys
#759 [14:03] <ShadowGamerLITE> ok
#760 [14:03] <mattym> Hello
#761 [14:03] <ven000m_> i would like to host a minecraft PE server, but that version where windows 10 players can also join the server (cross playing)
#762 [14:04] <ven000m_> i cant find the server files in the WWW
#763 [14:04] <AG_Clinton> Pocketmine
#764 [14:04] <ven000m_> latest version is 0.10.4
#765 [14:04] <ven000m_> its not compatible with win10 right?
#766 [14:04] <mattym> ven000m_, They dont exist officially
#767 [14:04] <mattym> ven000m_, None of them are supported here
#768 [14:05] <AG_Clinton> Pocketmine is the server for pocket edition and it works, yes.
#769 [14:05] <ven000m_> okay, so how can "hypixel" already have such a server
#770 [14:05] <ShadowGamerLITE> http://paste.ubuntu.com/13351858/
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#772 [14:05] <mattym> ven000m_, As i said, none of them are official, we dont support them. That doesnt mean they dont exist
#773 [14:05] <Creyonix_> It didn't help me D:
#774 [14:05] <ShadowGamerLITE> mattym here http://paste.ubuntu.com/13351858/
#775 [14:06] <mattym> ShadowGamerLITE, No, you are still not opening the file i asked for
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#777 [14:06] <mattym> ShadowGamerLITE, You need to find this file on your computer C:\Users\User\AppData\Roaming\.minecraft\hs_err_pid1772.log
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#780 [14:06] <mattym> ShadowGamerLITE, Open it, can copy its contents over to the paste site
#781 [14:06] <mattym> ??> Creyonix_ tools/hjt
#782 [14:06] <Absol> Creyonix_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#783 [14:06] <Absol> Creyonix_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#784 [14:06] <mattym> Creyonix_, Can you get me a fresh hjt log
#785 [14:06] <ShadowGamerLITE> how do i find that
#786 [14:06] <Creyonix_> Ok
#787 [14:07] <mattym> ShadowGamerLITE, I gave you the location of it, you need to get to the file
#788 [14:07] <ven000m_> mh mattym, and "unofficial", does MCPE 0.10.4 already works with Win10&Smartphone?
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#790 [14:07] <mattym> Not that i know of
#791 [14:07] <ShadowGamerLITE> how? im not good at computers
#792 [14:07] <ven000m_> dang!
#793 [14:07] <Creyonix_> http://paste.ubuntu.com/13351893/
#794 [14:07] <mattym> ShadowGamerLITE, Open the minecraft launcher, find and hit the Edit Profile button
#795 [14:08] <ShadowGamerLITE> ye
#796 [14:08] <mattym> ShadowGamerLITE, Then hit the button that says Open Game Directory. In the folder that opens you should see a file called hs_err_pid1772.log open that file and copy the stuff
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#798 [14:09] <mattym> Creyonix_, Did you already reinstall Avast?
#799 [14:09] <ShadowGamerLITE> where is that button
#800 [14:09] <mattym> ShadowGamerLITE, Which one?
#801 [14:10] <Creyonix_> Yes, I did.
#802 [14:10] <ShadowGamerLITE> the open game directory
#803 [14:10] <mattym> Creyonix_, Latest version right?
#804 [14:10] <Creyonix_> Yes
#805 [14:10] <mattym> Creyonix_, Can you open the single player game, where it crashes and get me a copy of the crash log
#806 [14:10] <Creyonix_> Okay
#807 [14:10] <mattym> ShadowGamerLITE, After you hit the Edit Profile, the window that popped up, it should be near the bottom
#808 [14:11] <mattym> ShadowGamerLITE, Open Game Directory or Open Game Dir
#809 [14:11] <ShadowGamerLITE> oh ok
#810 [14:12] <Creyonix_> http://paste.ubuntu.com/13351962/
#811 [14:13] <mattym> Creyonix_, And you are sure you were able to completely uninstall Avast the first time right, It didnt give you any errors?
#812 [14:14] <Creyonix_> Nope, anytthing worked.
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#814 [14:14] <mattym> Creyonix_, Does it give you the same error in 1.8.8
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#816 [14:15] <ShadowGamerLITE> here mattym
#817 [14:15] <ShadowGamerLITE> http://paste.ubuntu.com/13351996/
#818 [14:15] <Creyonix_> Nope it doesn't, but it does with the newest snapshot and with custom clients, too. It's important for me to play with the newest Version.
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#821 [14:16] <Heuschnupfen> Minecraft dont starts
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#824 [14:17] <Heuschnupfen> My minecraft chrashes when I start it, how can I fix it?
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#826 [14:17] <ShadowGamerLITE> mattym?
#827 [14:18] <ShadowGamerLITE> hello?
#828 [14:18] <lombo64> hello
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#831 [14:20] <mattym> Creyonix_, Then we really cant help you. Its possibly a bug in the snaphot, cant support that as its not an official release
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#834 [14:21] <ShadowGamerLITE> mattym what happened?
#835 [14:21] <Creyonix_> Okay :( Thanks mattym
#836 [14:21] <mattym> ShadowGamerLITE, Do you have any programs on your computer that do screen recording?
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#838 [14:21] <deymar> nesesit ayuda
#839 [14:21] <ShadowGamerLITE> yes
#840 [14:21] <mattym> ShadowGamerLITE, Which one/ones?
#841 [14:22] <ShadowGamerLITE> i have screencastomatic
#842 [14:22] <ShadowGamerLITE> 2.0
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#846 [14:24] <BandsSaveMe> I need to update my graphics card
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#848 [14:24] <mattym> ShadowGamerLITE, If the program adds an overlay, you may need to dissable that. The error you are getting is very similar to one that is caused by these types of programs
#849 [14:24] <mattym> BandsSaveMe, Do you have the link to your dxdiag report? If so please post the link in this chat.
#850 [14:24] <BandsSaveMe> http://paste.ubuntu.com/13352094/
#851 [14:24] <ShadowGamerLITE> i dont know how to do that
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#856 [14:25] <ShadowGamerLITE> if i cant, shall i just uninstall it?
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#858 [14:25] <mattym> ShadowGamerLITE, Yes, that would at least let you know if thats the problem or not
#859 [14:25] <BandsSaveMe> Mattym, do you know what I have to do?
#860 [14:26] <ShadowGamerLITE> thank you
#861 [14:26] <mattym> BandsSaveMe, One moment
#862 [14:26] <BandsSaveMe> Okay, thank you
#863 [14:27] <mattym> BandsSaveMe, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#864 [14:30] <BandsSaveMe> Thank you
#865 [14:31] <ShadowGamerLITE> i have uninstalled it i will now try minecraft
#866 [14:32] <BandsSaveMe> Will this graphics card update thing mean I can also play other games aswell as minecraft?
#867 [14:32] <mattym> BandsSaveMe, Your graphics drivers were missing, so this should fix that
#868 [14:32] <ShadowGamerLITE> mattym it did not work
#869 [14:32] <BandsSaveMe> Thank you Mattym
#870 [14:32] <mattym> ShadowGamerLITE, Any change in the error?
#871 [14:33] <ShadowGamerLITE> can you check?
#872 [14:33] <ShadowGamerLITE> i will post
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#874 [14:36] <ShadowGamerLITE> mattym check http://paste.ubuntu.com/13352339/
#875 [14:36] <mattym> ShadowGamerLITE, Same general thing
#876 [14:36] <mattym> ??> ShadowGamerLITE win/dxdiag
#877 [14:36] <Absol> ShadowGamerLITE: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#878 [14:36] <mattym> ShadowGamerLITE, Follow the directions in the link from Absol
#879 [14:36] <mattym> ShadowGamerLITE, I want to see if you maybe need to update something
#880 [14:36] <ShadowGamerLITE> where is that?
#881 [14:37] <ShadowGamerLITE> ok
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#885 [14:39] <ShadowGamerLITE> done that now what do i do
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#889 [14:39] <mattym> ShadowGamerLITE, The instructions should have ahd you make another paste link for me
#890 [14:40] <ShadowGamerLITE> it says ther are no problems
#891 [14:40] <ShadowGamerLITE> there*
#892 [14:41] <mattym> ShadowGamerLITE, I still need you to copy the full dxdiag log over to the paste site
#893 [14:43] <ShadowGamerLITE> http://paste.ubuntu.com/13352457/
#894 [14:44] <ShadowGamerLITE> hello
#895 [14:45] <mattym> ShadowGamerLITE, One moment
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#897 [14:45] <ShadowGamerLITE> ok
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#899 [14:46] <mattym> ShadowGamerLITE, Its on a laptop correct?
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#901 [14:46] <ShadowGamerLITE> yes
#902 [14:48] <mattym> ShadowGamerLITE, Ok, the graphics hardware in the computer is very old. There are not drivers for it on Windows 7, you can attempt to install the Windows Vista drivers by Downloading and Installing the Catalyst Software Suite found here http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#903 [14:48] <mattym> ShadowGamerLITE, Try and use the file I mentioned to update your graphics drivers.
#904 [14:48] <ShadowGamerLITE> ok
#905 [14:49] <mattym> ShadowGamerLITE, If they dont work, you will probably need to consider getting a new computer if you want to play.
#906 [14:49] <ShadowGamerLITE> do i need to download the link near the top?
#907 [14:50] <mattym> ShadowGamerLITE, You need to download the one next to Catalyst Software Suite
#908 [14:52] <ShadowGamerLITE> do you think it will take a while?
#909 [14:52] <mattym> It may
#910 [14:53] <ShadowGamerLITE> are you staff on this website or a random guy?
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#913 [14:55] <ShadowGamerLITE> sorry mattym i disconnected by accident
#914 [14:55] <mattym> Its fine
#915 [14:56] <ShadowGamerLITE> are you staff or a random guy?
#916 [14:56] <mattym> ShadowGamerLITE, This is all volunteer run
#917 [14:58] <ShadowGamerLITE> thank you then
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#926 [15:03] <HolyHacks> Minecraft keeps crashing and making me do this thing with logging into it. I had reset my computer the day before and before i reset it, it had been working fine but Then i had upgraded to Windows 10 and reset so I had to do the whole thing over again, download it and everything.
#927 [15:03] <HolyHacks> http://paste.ubuntu.com/13352721/
#928 [15:03] <HolyHacks> the website It sent me to with the help
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#930 [15:04] <mattym> HolyHacks, If you open Windows Update, have it search for updates and install any if finds. It should fix your graphics driver issue
#931 [15:05] <HolyHacks> Cheers
#932 [15:06] <Mason> I can't connect to anyone. What should I do?
#933 [15:06] <ShadowGamerLITE> it will stay downloading for ages
#934 [15:06] <mattym> HolyHacks, If it doesnt not find anything to update, let me know
#935 [15:07] <HolyHacks> Yeah It says it is not available right now
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#938 [15:09] <HolyHacks> mattym
#939 [15:09] <HolyHacks> http://paste.ubuntu.com/13352721/
#940 [15:09] <HolyHacks> It logged me out
#941 [15:09] <HolyHacks> The windows thing said there is nothing to update
#942 [15:10] <ShadowGamerLITE> mattym, its taking ages
#943 [15:11] <mattym> HolyHacks, Download and Install the 3rd option on this page https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
#944 [15:11] <HolyHacks> Cheers
#945 [15:13] <ShadowGamerLITE> hi
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#947 [15:14] <Mason> I need help with connecting to someone in minecraft but my setting are right. What Should I Do?
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#953 [15:34] <ShadowGamerLITE> i have installed it now what do i do
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#956 [15:37] <Undead> Seems I can't "update my drivers", I'm not sure what steps to take I've came here to try to hopefully find a solution. I tried downloading my proper driver and checked for updates and it said it couldn't find any.
#957 [15:38] <Clock> Undead, post the link to your dxdiag
#958 [15:39] <Undead> How would I go about doing that?
#959 [15:39] <Clock> ??> Undead win/dxdiag
#960 [15:39] <Absol> Undead: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#961 [15:39] <ShadowGamerLITE> absol u have helped loads thnx
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#963 [15:41] <Undead> When I press save information it wants me to download it.
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#965 [15:41] <Undead> Do I just copy and save it?
#966 [15:41] <Undead> Then paste it here?
#967 [15:41] <Clock> just follow the instruction exactly as they say
#968 [15:42] <Undead> My bad the bottom half of the page loaded.
#969 [15:43] <Undead> http://paste.ubuntu.com/13353335/
#970 [15:43] <Undead> Is that it?
#971 [15:43] <Clock> Undead, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
#972 [15:44] <Undead> I had it on windows 7, I upgraded to Windows 10 because it was "supported" is there any way to downgrade?
#973 [15:45] <Clock> ??> Undead win/downgrade
#974 [15:45] <Absol> Undead: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#976 [15:47] <Undead> It's not showing the downgrade button. I'm guessing it's just not going to work.
#977 [15:47] <pedro76> oi
#978 [15:47] <pedro76> oi
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#985 [16:02] <NateMob1> Well I can't answer the Mojang Security Questions. And the email i had set up on the account doesn't work anymore.
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#988 [16:04] <Clock> ??> NateMob1 account/send-email
#989 [16:04] <Absol> NateMob1: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#990 [16:04] <Absol> NateMob1: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#994 [16:09] <copper> copper
#995 [16:10] <copper> Dan the connect
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#1010 [16:31] <teba> habla español ?
#1011 [16:32] <teba> :(
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#1019 [16:50] <Helpmepls> How do you update mc Windows 10
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#1021 [16:52] <Flower11> How do you get to the menu
#1022 [16:53] <Flower11> I just downlaoded it but wont go to the menu
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#1028 [17:04] <Dotdotdo> i need to reset my security questions. I have forgotten them, I know all of my other info (Username, Password, email).
#1029 [17:05] * HECTOR [HECTOR@notlogged] has joined #minecrafthelp
#1030 [17:05] <HECTOR> COMO AGO PARA QUE GALE EL JUEGO TIO
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#1032 [17:07] <CubeTheThird> ??> Dotdotdo mojang/email
#1033 [17:07] <Absol> Dotdotdo: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1034 [17:07] <Absol> Dotdotdo: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1036 [17:09] <Flower11> Does any one know how to get to the menus after downlaoding
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#1044 [17:12] <Mrbriel_>
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#1053 [17:19] <helperaweosme> hello?
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#1066 [17:39] <Khalil> ------------------ System Information ------------------ Time of this report: 11/20/2015, 00:24:52 Machine name: SAKO-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150928-1507) Language: German (Regional Setting: German) System Manufacturer: LENOVO System Model: Lenovo H420 BIOS: LENOVO BIOS Rev: 1.0 Processor
#1067 [17:40] * destructodude03 [destructodude03@notlogged] has joined #minecrafthelp
#1068 [17:40] <Khalil> Minecraft does not work
#1069 [17:41] <destructodude03> i am having trouble logging onto my account, i have changed my password multiple times and it still wont let me log onto the game
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#1071 [17:41] <webrosc> ??> destructodude03 login.throttle
#1072 [17:41] <webrosc> Khalil, post the dxdiag log to paste.ubuntu.com then link that here
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#1075 [17:43] <Khalil> System Information ------------------ Time of this report: 11/20/2015, 00:24:52 Machine name: SAKO-PC Operating System: WINDOWS 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150928-1507) Language: German (Regional Setting: German) System Manufacturer: LENOVO System Model: Lenovo H420 BIOS: LENOVO BIOS Rev: 1.0 Processor: Intel(R) Core(TM)
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#1078 [17:45] <schultzie13> I NEED HELP with MInecraft windows 10 it's not running.
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#1095 [18:17] <GPG> i need to know a name of a moderater on the forums
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#1098 [18:18] <Anna> GPG: sounds like you should be asking this in #minecraftforums, not #minecrafthelp
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#1100 [18:19] <webrosc> GPG, http://www.minecraftforum.net/forums/forums/forum-discussion-info/517684-staff-list
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#1105 [18:27] <CubeTheThird> .m
#1106 [18:27] <PangeaBot> (CubeTheThird) 03Online: Login, Session, Skins, Website, Realms
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#1112 [18:49] <sonlux> Minecraft is saying my account doesn't exist.
#1113 [18:49] <sonlux> Like I'll try to change my skin or log in and it says it doesn't exist.
#1114 [18:50] <CubeTheThird> sonlux, what is your minecraft username?
#1115 [18:50] <sonlux> sonlux
#1116 [18:50] <sonlux> the email is mymoser358@hotmail.com
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#1118 [18:50] <CubeTheThird> sonlux, can you login to account.mojang.com/me
#1119 [18:51] <sonlux> I'll try again.
#1120 [18:51] <sonlux> No.
#1121 [18:51] <CubeTheThird> sonlux, what does it tell you?
#1122 [18:51] <sonlux> It's saying "unknown email or password"
#1123 [18:51] <sonlux> But I know that it is correct.
#1124 [18:51] <CubeTheThird> sonlux, have you tried resetting your password?
#1125 [18:51] <sonlux> I've done that
#1126 [18:51] <CubeTheThird> ??> sonlux login/throttle
#1127 [18:52] <Absol> sonlux: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1128 [18:52] <Absol> sonlux: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1129 [18:52] <Charger123> o meu minecraft ta dizendo fix the proplem
#1130 [18:52] <sonlux> Wait what?
#1131 [18:53] <sonlux> I know my password wasn't incorrect because my computer has it saved into it.
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#1133 [18:54] <Charger123> o meu minecraft nao ta querendo entrar
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#1136 [18:57] <sonlux> This is really irritating me.
#1137 [18:59] <sonlux> Its not letting me sign in. What do I do??
#1138 [18:59] <CubeTheThird> sonlux, again, wait 3 hours, then try again
#1139 [19:00] <sonlux> But I know that the password wasn't incorrect.
#1140 [19:00] <CubeTheThird> sonlux, regardless, you (or someone on your network) failed to login too many times. You will not be able to login for 3 hours after the last attempt on that netowrk
#1141 [19:00] <CubeTheThird> *network
#1142 [19:01] <Charger123> gente meu minecraft nao ta querendo entrar esta dizendo que eu tenho que 'corrigir o problema'
#1143 [19:01] <sonlux> This is just annoying because I know the password wasn't incorrect because it was saved into my computer. I'll just try again later.
#1144 [19:01] <sonlux> Even though the password wasn't incorrect.
#1145 [19:01] <Anna> ??> Charger123 lang/pt
#1146 [19:01] <Absol> Charger123: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1147 [19:02] <webrosc> sonlux, wait 3 hours like told, if the issue persiststs after atleast 3 hours of not trying to login return
#1148 [19:02] <webrosc> ... oh he left
#1149 [19:03] <Charger123> We're not my minecraft Wanting ENTER IS saying that I have to 'Fix the Problem "
#1150 [19:03] * webrosc feels silly
#1150 [19:03] <webrosc> Charger123, do you have a dxdiag log link for us?
#1151 [19:03] <Charger123> sim
#1152 [19:03] <Charger123> http://paste.ubuntu.com/13356366/
#1153 [19:04] <webrosc> Charger123, that computer does not meet the requirements for minecraft, you will have to use a newer computer
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#1156 [19:06] <Charger123> We're not my minecraft Wanting ENTER IS saying that I have to 'Fix the Problem " http://paste.ubuntu.com/13356366/
#1157 [19:06] <webrosc> Charger123, that computer does not meet the requirements for minecraft, you will have to use a newer computer
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#1169 [19:31] <Liv> Today my daughter purchased VIP plus for lifeboat. It is not working and she paid $10 of her hard earned money!!! She says there is no diamond ax, as described in the app description, the characters are all black, she can't put armor on, and the items in the inventory glitch on and off
#1170 [19:32] <CubeTheThird> Liv, you will have to contact someone on the server about that
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#1172 [19:32] <Liv> Ok, this is her mom. How do I do that?
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#1174 [19:33] <CubeTheThird> Liv, I'd imagine the server has a website. There's probably contact info on it
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#1181 [19:37] <Bruh> Hello?
#1182 [19:38] * Cutiw0w [Cutiw0w@notlogged] has joined #minecrafthelp
#1183 [19:38] <Bruh> I don't got all day.
#1184 [19:39] <Cutiw0w> Excuse me, I have a big problem. I need your help D:
#1185 [19:40] <Lutzee> ?? ask
#1186 [19:40] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1187 [19:40] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1188 [19:41] <Cutiw0w> I need help
#1189 [19:42] <Bruh> My son's password for this "Minecraft" wouldn't work, we tried multiple times. He is really upset, he is locked in his room, I was going to do something else until he started crying, please help.
#1190 [19:43] <webrosc> ??> Bruh login/throttle
#1191 [19:43] <Absol> Bruh: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1192 [19:43] <Absol> Bruh: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1193 [19:43] <Lutzee> Cutiw0w: You did the exact oposite of what absol said.
#1194 [19:43] <Cutiw0w> I have the same problem with the guy called "Bruh"
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#1196 [19:44] <webrosc> Cutiw0w, then read what Absol told them
#1197 [19:44] <Cutiw0w> I can log with my account with my other computer, but in my computer i cant
#1198 [19:44] <webrosc> Cutiw0w, then thats not the same problem is it
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#1200 [19:44] <webrosc> are your 2 computers connected to the same network?
#1201 [19:45] <Cutiw0w> No
#1202 [19:45] <Bruh> I can't change his password because he wouldn't let me in his room
#1203 [19:45] <webrosc> the lockout is IP based, so if your 2 computers have a different IP only one maybe locked out
#1204 [19:46] <Cutiw0w> Okay, i need wait how like 3 hours to expire lockout in this computer?
#1205 [19:46] <webrosc> Bruh, we can't fix parenting issues like that sorry
#1206 [19:46] <webrosc> Cutiw0w, yup
#1207 [19:46] <Cutiw0w> Okay Thanks
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#1209 [19:46] <Bruh> I'll try later, thank you.
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#1211 [19:46] <bijx> Minecraft keeps crashing after a little while when playing. The game just stops moving and then the window stops responding. It then proceeds to stay frozen until I hit close program. It has no crash report.
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#1215 [19:48] <Andrew__> dsShdifdkldk
#1216 [19:48] <Andrew__> d
#1217 [19:48] <Andrew__> i need help with logging in to my minecraft account it wont let me and i tryed everything!
#1218 [19:49] <Andrew__> hello?
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#1220 [19:52] <Andrio> Is there an error message?
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#1239 [20:21] <Zackoverend> hello?
#1240 [20:21] <Logicly> Hello, recently my minecraft account was someone accessed by someone other than me. I changed my password as soon as i found out, a day after i changed the password and secured my account, the name of my minecraft player changed, is there a way to force every user off of my account? or is there something i can do to get rid of this hacker.
#1241 [20:22] <Zackoverend> Hello my i reset my minecraft password and it doesn't work when i try to sign in
#1242 [20:22] <Andrio> Logicly, change your password and make sure they don't have access to your email inbox
#1243 [20:23] <Andrio> ??> Zackoverend login/throttle
#1244 [20:23] <Absol> Zackoverend: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1245 [20:23] <Absol> Zackoverend: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1246 [20:23] <Absol> Zackoverend: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1249 [20:25] <furyprixe> http://paste.ubuntu.com/13357657/
#1250 [20:25] <Logicly> Andrio is there anyway i can have my name reset back to its original "Logicly", i don't want someone to steal my name.
#1251 [20:26] <Andrio> Logicly, you can change it back after 30 days.
#1252 [20:26] <Andrio> Your old name will be reserved for a further 7 days for that reason
#1253 [20:26] <Logicly> Ok.
#1254 [20:26] <Andrio> https://help.mojang.com/customer/portal/articles/928638
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#1256 [20:27] <Andrio> furyprixe, I'm afraid your graphics hardware is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#1257 [20:27] <furyprixe> you can speak french?
#1258 [20:27] <Andrio> no
#1259 [20:28] <furyprixe> ok google traduc
#1260 [20:28] <furyprixe> how to downgrade windows 7
#1261 [20:31] <furyprixe> ??
#1262 [20:32] <furyprixe> ?
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#1264 [20:35] <UghHelp> Hey? I need help with my MC launcher?
#1265 [20:35] <UghHelp> I cant connect to minecraft.net either
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#1267 [20:36] <UghHelp> It redirects to another site
#1268 [20:36] <UghHelp> And the minecraft launcher says certificateException: no subject alternative DNS name matching authserver.mojang.com found
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#1273 [20:44] <Bumpadump> hi, i just upgraded to win10 and now my mincraft wont work, it says i need to update drivers, i followed all the steps and used the driver scaner but it says my drivers are already up to date. i dont know what to do from here. the help website had me get this url link here http://paste.ubuntu.com/13357854/
#1274 [20:45] <Tommy2022111> Hello everyone my minecraft won't accept multiplayer
#1275 [20:45] <Tommy2022111> Could someone please tell me how to ix
#1276 [20:45] <Tommy2022111> *fix* it
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#1278 [20:46] <Bumpadump> please help
#1279 [20:47] <webrosc> Bumpadump, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
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#1284 [20:58] <Bumpadump> anyone know what to do?
#1285 [20:58] <webrosc> Bumpadump, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1286 [20:59] <Bumpadump> how can i dwongrade to win7?
#1287 [20:59] <webrosc> ??> Bumpadump win/downgrade
#1288 [20:59] <Absol> Bumpadump: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1290 [21:00] <carlos0500> carlos0500
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#1295 [21:16] <Veng> Hello
#1296 [21:17] <Veng> Is that I stole my security questions and want them back as haho help please
#1297 [21:23] <Extreme> Veng: You forgot your security questions?
#1298 [21:34] <Veng> yes
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#1300 [21:45] <ChaoticKnight104> Minecraft will not load and gives a message saying that i need to update my drivers. i have already done a check and my drivers are up to date.
#1301 [21:46] <webrosc> do you have a dxdiag log link?
#1302 [21:46] <ChaoticKnight104> http://paste.ubuntu.com/13358920/
#1303 [21:46] <webrosc> your drivers are not upto date
#1304 [21:47] <webrosc> try downloading and installing https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1305 [21:48] <ChaoticKnight104> Thank you. that might be why because i just recently had this upgraded to 64-bit.
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#1313 [22:12] <Taimander> Hello, I would like to know what arguments Minecraft need to run, I mean java arguments(no JVM). Things like "-AccessToken=", "-Username=", etc. to create an automatic Minecraft launcher from Java(I already have a way to get the access token) so I just need to know the arguments that Minecraft needs to run
#1314 [22:12] <Lord_Ralex> Why?
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#1316 [22:12] <Taimander> To make an automatic way to open minecraft without opening the launcher
#1317 [22:12] <Lord_Ralex> Use the launcher....
#1318 [22:13] <Burfe> i have a problem with "openGL" it said that if i update it it will resolve it, but didnt work
#1319 [22:13] <Burfe> and still doesnt open my minecraft
#1320 [22:13] <Burfe> halp
#1321 [22:13] <Burfe> :
#1322 [22:13] <Burfe> :c
#1323 [22:13] * Absol kicked Burfe from #minecrafthelp (Reason: urfe :Stop spamming)
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#1326 [22:15] <Darktusk> Hello, i have a problem with what it looks like "OpenGL".
#1327 [22:15] <CubeTheThird> Darktusk, do you have a dxdiag report?
#1328 [22:15] <Darktusk> i have to put on the "pastebin", right?
#1329 [22:15] <CubeTheThird> Darktusk, yes that's right. Give the link to the paste here
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#1332 [22:16] <Darktusk> http://pastebin.com/b9qUCr4M
#1333 [22:17] <CubeTheThird> Darktusk, one moment
#1334 [22:17] <Darktusk> ok
#1335 [22:17] <CubeTheThird> Darktusk, download and install http://support.amd.com/en-us/download/desktop?os=Windows%208%20-%2064
#1336 [22:18] <Darktusk> downloading it
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#1339 [22:19] <Sean_> Cannot get Minecraft desktop to work at all on my windows 10. Have tried everything....just get "Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release"
#1340 [22:19] * Fabthezen is now known as FabTheZen
#1341 [22:19] <CubeTheThird> ??> Sean_ launcher/game-output
#1342 [22:19] <Absol> Sean_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1343 [22:19] <Absol> Sean_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1344 [22:20] <Sean_> http://paste.ubuntu.com/13359348/
#1345 [22:21] <CubeTheThird> uhg that issue
#1346 [22:21] <CubeTheThird> Sean_, can you do the same thing with the launcher log?
#1347 [22:21] <Sean_> Launcher: http://paste.ubuntu.com/13359356/
#1348 [22:21] <Sean_> Pain in the tooshie CubeTheThird
#1349 [22:23] <CubeTheThird> Sean_, ok. In the Edit Profile menu, are either the Executable, or JVM arguments boxes checked?
#1350 [22:23] <Sean_> no
#1351 [22:23] <CubeTheThird> Sean_, hmm can you try checking them both, see if that changes anything?
#1352 [22:24] <Sean_> JUst did and same
#1353 [22:25] <CubeTheThird> Sean_, hmm ok. open C:\Program Files(x86)\Minecraft
#1354 [22:25] <Sean_> ok
#1355 [22:30] <CubeTheThird> Sean_, delete the runtime folder and try the game again
#1356 [22:30] <Sean_> k
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#1358 [22:32] <CubeTheThird> Sean_, be sure to close and re-open the launcher when doing this
#1359 [22:32] <Astabois> is anyone else having trouble getting their free copy of the windows 10 beta.....it said it redeemed but wont update in the windows store
#1360 [22:33] <CubeTheThird> Astabois, logout and back in to the windows store
#1361 [22:33] <Astabois> copy that ill try that quick
#1362 [22:34] <Astabois> didn't work
#1363 [22:34] <Sean_> Yup still wont work
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#1365 [22:35] <CubeTheThird> Astabois, are you logged in to the windows store with the same account you're logged into on your computer?
#1366 [22:35] <CubeTheThird> Sean_, hmm ok. Let's try the alternate launcher
#1367 [22:35] <CubeTheThird> ??> Sean_ dl/win/alternate
#1368 [22:35] <Astabois> i believe so
#1369 [22:35] <Absol> Sean_: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1370 [22:35] <CubeTheThird> Astabois, can you make sure?
#1371 [22:36] <Astabois> i am
#1372 [22:37] <Astabois> must i log out entirely?
#1373 [22:37] <Lomelindi7> Hello. I recently downloaded the windows 10 beta for minecraft. Since I already owned the game, I had a free code to use. I followed the long process and installed but when I go into launching the game it says it's a 90 minute trial and I need to purchase the game. If I go back to my account it says I already redeemed the code. What's going on?
#1374 [22:37] <Sean_> Nope
#1375 [22:38] <CubeTheThird> Astabois, hmm I wouldn't expect so. Not sure though. You should contact Microsoft support about this
#1376 [22:38] <CubeTheThird> Sean_, hmm that's odd. Let's try a few things then. First, can you open cmd as administrator?
#1377 [22:38] <Astabois> ill try but i havent seen any contact info ill have to look.
#1378 [22:38] <CubeTheThird> Lomelindi7, logout and back in to the windows store, and try again
#1379 [22:39] <Darktusk> k, i downloaded the amd thingy, what now?>
#1380 [22:39] <CubeTheThird> Darktusk, install it
#1381 [22:39] <Sean_> k
#1382 [22:39] <Darktusk> already installed it
#1383 [22:39] <Darktusk> It worked!
#1384 [22:39] <Darktusk> i love you
#1385 [22:39] <Darktusk> <3
#1386 [22:39] <CubeTheThird> awesome
#1387 [22:39] <Darktusk> thank you men
#1388 [22:39] <CubeTheThird> Sean_, run this command: sfc /scannow
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#1395 [22:42] <Lomelindi7> I logged out of the store and back in and it still wants me to pay for it
#1396 [22:43] <Sean_> its running CubeTheThird
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#1399 [22:43] <Astabois> i feel like they purposely made the process flawed so that people would have to actually pay for it -_-
#1400 [22:44] <Astabois> there goes 10 dollars
#1401 [22:44] <Lomelindi7> Yes I feel like I have been tricked into paying for the game again.
#1402 [22:45] <Lomelindi7> It doesn't really run the old version properly so that's not really an option
#1403 [22:45] <webrosc> you'd think if they did that on purpose all the others who have tried would notice and there would be outcry, this isn't Mojangs conspiracy
#1404 [22:45] <CubeTheThird> Sean_, ah good. Not sure why it wasn't working with the other one
#1405 [22:45] <Sean_> lol i dont know i have tried everything to get it to work
#1406 [22:45] <Sean_> verification is at 20%
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#1418 [23:05] <Sean_> "Windows Resource Protection did not find any integrity violations."
#1419 [23:08] <Sean_> CubeTheThird
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#1422 [23:12] <CubeTheThird> Sean_, hmm ok. Let's do a malware scan then
#1423 [23:12] <CubeTheThird> ??> Sean_ av/adwcleaner
#1424 [23:12] <Absol> Sean_: ADWCleaner is an utility to clean a PC which is infested with malware.
#1425 [23:12] <Absol> Sean_: Download it here: https://toolslib.net/downloads/finish/1/
#1426 [23:13] <Sean_> I don't have malware >_> I have already done that
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#1429 [23:14] <CubeTheThird> Sean_, you already scanned with adwcleaner?
#1430 [23:14] <Sean_> not that speific program but i have used bitdefender and webroot and even ad-aware
#1431 [23:14] <CubeTheThird> Sean_, could you try that one then?
#1432 [23:14] <Sean_> i will try it tho
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#1443 [23:29] <Sean_> Back CubeTheThird
#1444 [23:31] <CubeTheThird> Sean_, any improvement?
#1445 [23:32] <Sean_> Same old same old stuff
#1446 [23:32] <CubeTheThird> hmm
#1447 [23:33] <CubeTheThird> Sean_, can you tell me what is written in the JVM arguments box?
#1448 [23:33] <Sean_> -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
#1449 [23:34] <CubeTheThird> hmm ok
#1450 [23:34] <CubeTheThird> Sean_, do you have razor synapse installed?
#1451 [23:34] <Sean_> nope
#1452 [23:36] <CubeTheThird> Sean_, ok. Have you run a registry cleaner?
#1453 [23:36] <Sean_> yeah i used the registry cleanup and defrag from tune up (now owned by AVG)
#1454 [23:37] <CubeTheThird> Sean_, ok. can you try ccleaner?
#1455 [23:37] <CubeTheThird> .g ccleaner
#1456 [23:37] <ExtremeBot> CubeTheThird: https://www.piriform.com/ccleaner/download — CCleaner - Download - Piriform — Piriform - Authors of the hugely popular software CCleaner, Defraggler, Recuva and ... CCleaner. Free. CCleaner. Professional. CCleaner. Professional Plus ...
#1457 [23:37] <Sean_> sure one second
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#1459 [23:42] <Sean_> Nope issue persists
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#1461 [23:42] <CubeTheThird> Sean_, have you always experienced this issue?
#1462 [23:43] <Sean_> just once i decided to download it on this computer...works on all my other ones fine
#1463 [23:44] <CubeTheThird> ??> Sean_ tools/hjt
#1464 [23:44] <Absol> Sean_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1465 [23:44] <Absol> Sean_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1466 [23:45] <Sean_> k
#1467 [23:48] <Sean_> http://paste.ubuntu.com/13360142/
#1468 [23:48] <CubeTheThird> alright one moment
#1469 [23:48] <CubeTheThird> ??< av/webroot
#1470 [23:49] <CubeTheThird> Sean_, have you always had webroot installed?
#1471 [23:50] <Sean_> No I installed it maybe a couple months ago before that I had bitdefender and I even uninstalled bitdefender disabled all firewalls and it still didnt work
#1472 [23:50] <Sean_> I did both unistalling and allowing
#1473 [23:50] <Sean_> my girlfriend's computer has webroot and minecraft runs fine
#1474 [23:52] <CubeTheThird> Sean_, are all Windows updates installed?
#1475 [23:52] <Sean_> yup
#1476 [23:52] <Sean_> should be at least
#1477 [23:54] <CubeTheThird> Sean_, ok. Do you know how to run a filesystem check?
#1478 [23:55] <Sean_> maybe refresher please
#1479 [23:55] <Sean_> is it the disk check up?
#1480 [23:55] <CubeTheThird> Sean_, right-click on the C drive -> properties -> tools
#1481 [23:56] <CubeTheThird> then something like check for filesystem errors
#1482 [23:56] <CubeTheThird> Sean_, also, can you send me the launcher log for the alternate launcher?
#1483 [23:56] <Sean_> scanning and windows update wont update >_>
#1484 [23:56] <Sean_> and yeah one second
#1485 [23:58] <Sean_> http://paste.ubuntu.com/13360256/
#1486 [23:59] <CubeTheThird> Sean_, the game output is the same correct?
#1487 [23:59] <Sean_> no errors found and yes