#1 [00:00] <CubeTheThird> hmm
#2 [00:00] <CubeTheThird> Sean_, in cmd, run this command: java -version
#3 [00:01] <Sean_> Microsoft Windows [Version 10.0.10240] (c) 2015 Microsoft Corporation. All rights reserved. C:\Users\bxryo_000>java -version java version "1.8.0_65" Java(TM) SE Runtime Environment (build 1.8.0_65-b17) Java HotSpot(TM) 64-Bit Server VM (build 25.65-b01, mixed mode) C:\Users\bxryo_000>
#4 [00:03] <CubeTheThird> hmm also normal...
#5 [00:03] <CubeTheThird> Sean_, do you how to check your system environment variables?
#6 [00:03] <Sean_> yeah -__- now you see my issue lol and no
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#9 [00:05] <Edstar> 13360071
#10 [00:05] <Sean_> 17006331
#11 [00:05] <CubeTheThird> Sean_, ok right-click on Computer -> Properties -> Advanced system settings -> environment variables
#12 [00:05] <webrosc> Edstar, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#13 [00:06] <Edstar> i am having issuse with what to do to get minecraft to work on windows 10
#14 [00:06] <webrosc> Edstar, see above reply
#15 [00:06] <Hellforgediablo> Hey, im looking for some trouble shooting. Ive got an account that my mate used to use, then after changing the password and username to my preferences I cannot log into the account but he can using the exact same credentials? Whats up there
#16 [00:07] <Sean_> There is no section for environemental variables
#17 [00:08] <CubeTheThird> hmm.. I wonder where they put it in windows 10...
#18 [00:09] <Sean_> Microsoft Windows [Version 10.0.10240] (c) 2015 Microsoft Corporation. All rights reserved. C:\Users\bxryo_000>java -version java version "1.8.0_65" Java(TM) SE Runtime Environment (build 1.8.0_65-b17) Java HotSpot(TM) 64-Bit Server VM (build 25.65-b01, mixed mode) C:\Users\bxryo_000>
#19 [00:09] <Sean_> hmm wait
#20 [00:10] <Sean_> This? http://paste.ubuntu.com/13360380/
#21 [00:11] <CubeTheThird> hmm ya. I'm not seeing the one I was expecting though
#22 [00:11] <Sean_> which one i can try and find it
#23 [00:13] <CubeTheThird> Sean_, it's typically JAVA_OPTIONS
#24 [00:16] <Sean_> found environmental tab area
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#26 [00:17] <Sean_> there is no java options tho
#27 [00:18] <CubeTheThird> well there goes that idea
#28 [00:19] <Sean_> lol
#29 [00:19] <Extreme> ??> Sean_ win/profile
#30 [00:19] <Absol> Sean_: It may be helpful to isolate whether this is a problem with your user account, or with your system as a whole.
#31 [00:19] <Absol> Sean_: Please create a new user profile (a computer user, not a new Minecraft account), log in as that user, and try Minecraft from there. If it works, there's something on your profile that's breaking Java or Minecraft. If not, there's something amiss with your system as a whole.
#32 [00:19] <CubeTheThird> whelp I'll be off to bed. have fun Extreme ;)
#33 [00:20] * Extreme waves
#33 [00:20] <Sean_> Absol already done that a few months ago
#34 [00:21] <Extreme> Sean_: When did the problems start happening?
#35 [00:23] <Sean_> since i upgraded to win 10
#36 [00:24] <Sean_> actually never had it on here pre win 10 so yeah
#37 [00:24] <Extreme> Sean_: You said that you tried creating a new profile "a few months" ago which is why I was asking.
#38 [00:24] <Sean_> yeah it was a little while ago because i spent weeks trying to figure out the issue and one of the things i did was create a new seperate account
#39 [00:25] <Extreme> Sean_: I assume you've also reinstalled Java and Minecraft?
#40 [00:25] <Sean_> many of times, even tried running it without java same exact results
#41 [00:27] <Extreme> Sean_: Completely uninstall Java from your computer
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#43 [00:28] <Sean_> I have many and many of times, i have completely removed it and all previous versions.....forget it im just going to go to bed i keep getting the same exact tips over and over again
#44 [00:28] <Extreme> Sean_: Once you've done that download the 64-bit JRE for Windows here - https://jdk8.java.net/download.html
#45 [00:28] <Extreme> Sean_: I am aware you have.
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#48 [00:30] * Extreme shrugs
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#49 [00:31] <herpderdave> can anyone help me with bukkit?
#50 [00:32] <webrosc> metal or plastic bukkit?
#51 [00:33] <webrosc> but seriously, nope, we only do vanilla here
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#54 [00:37] <Hellforgediablo> Hey, im looking for some trouble shooting. Ive got an account that my mate used to use, then after changing the password and username to my preferences I cannot log into the account but he can using the exact same credentials?
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#56 [00:47] <Hellforgediablo> Hey, im looking for some trouble shooting. Ive got an account that my mate used to use, then after changing the password and username to my preferences I cannot log into the account but he can using the exact same credentials?
#57 [00:47] <Hellforgediablo> Hey, im looking for some trouble shooting. Ive got an account that my mate used to use, then after changing the password and username to my preferences I cannot log into the account but he can using the exact same credentials?
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#64 [00:59] <Papabear> Hello. I've lost my world on the Windows 10 Beta edition. Tried to locate the in the %appdata% folder to no avail. I recently had the Win10 MS store fail and had to use powershell to bring it back. Upon doing so and launching Minecraft..all my worlds were gone.
#65 [01:01] <Papabear> Need assistance recovering the missing worlds
#66 [01:02] <Papabear> Thank you in advance.
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#71 [01:17] <Redvenom> ok im having trouble with accessing my account i know everything is correct and ive changed my password several times what do i do
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#73 [01:22] <darktower07> I have a strange problem. My despensers work fine in most of my world but will not fire arrows i some areas.
#74 [01:23] <darktower07> What causes that
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#83 [02:34] <koler> http://paste.ubuntu.com/13362017/
#84 [02:34] <GreyVulpine> koler - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#88 [03:19] * Crystal|AFK is now known as CrystalMare
#89 [03:21] <That_Aussie> mattym hi again. um i have the same problem as last week with the graphics dive. i thuorght i fixed it but i did'nt. what do i do again?
#90 [03:24] <That_Aussie> here is the problem: http://paste.ubuntu.com/13362494/
#91 [03:29] <That_Aussie> anyone?
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#96 [03:33] <Christophe> i just installed minecraft and im trying to get on a server but theres a air message that says java.lang.NullPointerExeption : group i cant play MC
#97 [03:35] <Christophe> And I tried to go on my single player world and join but it just crashes and brings me to minecraft launcher
#98 [03:38] <That_Aussie> Christophe have you played on your single player world before, or has this always happened?
#99 [03:39] <Christophe> a few days ago on demo
#100 [03:41] <That_Aussie> ok. Christophe i am going to ask you a few questions. first are you on windows, mac or other?
#101 [03:41] <Christophe> a old windows im on 7
#102 [03:42] <That_Aussie> ok next witch minecraft did you intall, minecraft.msi or minecraft.exe?
#103 [03:42] <Christophe> exe
#104 [03:43] <That_Aussie> when your game crashes, what does it say on the minecraft launcher
#105 [03:44] <Christophe> ---- Minecraft Crash Report ---- // There are four lights! Time: 20/11/15 5:44 PM Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup.<i
#106 [03:45] <That_Aussie> is that all it says?
#107 [03:45] <Lutzee> CrystalMare: You're error is normally due to anti-virus/firewall blocking minecraft, can you try disabling the firewall temporarily and try again
#108 [03:45] <Christophe> k
#109 [03:46] <Christophe> oh it worked thx for your time
#110 [03:47] <CrystalMare> Lutzee ?
#111 [03:47] <CrystalMare> What's with the random ping ?
#112 [03:47] <Lutzee> CrystalMare: Ugh, sorry, client got the highlight order wrong >.>
#113 [03:50] <Lutzee> That_Aussie: you can try and install these drivers but I cannot confirm that they will work https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#114 [03:50] <CrystalMare> rip :P
#115 [03:53] <That_Aussie> i installed my PC to windows 10...not 7 or 8 so this wont work
#116 [04:00] <Lutzee> That_Aussie: Can you at least try it please, intel have not yet provided drivers for your graphics chipset on windows 10
#117 [04:04] <That_Aussie> ok i am trying it now
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#120 [04:08] <That_Aussie> Lutzee: it did not work. the computer said when it was about to download the it "does not have the requiered software needed" have anymore suggestions?
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#132 [04:51] <Christophe1> how do i turn off firewall so i can play mc without air message
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#136 [05:14] <GuyWithoutaName> guys who needs a player for a lets play?
#137 [05:14] <GuyWithoutaName> hello? anyone their?
#138 [05:17] <Chromaryu> GuyWithoutaName:
#139 [05:17] <Chromaryu> this is help channel, I'd do this to fortm
#140 [05:17] <GuyWithoutaName> Yes?
#141 [05:18] <GuyWithoutaName> sorry im new and whats a fortm?
#142 [05:18] <GuyWithoutaName> sorry im new and whats a fortm?
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#155 [05:56] <thijscookie> i can't play my minecraft
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#170 [06:16] <DMF_RNT> my game crash
#171 [06:16] <DMF_RNT> someone can help me?
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#182 [06:21] <ianne> how do you fix java.lang.NullPointerException
#183 [06:22] <ianne> how do you fix java.lang.NullPointerException
#184 [06:22] <ianne> help pls
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#186 [06:22] <ianne> how do you fix java.lang.NullPointerException
#187 [06:23] <ianne> help
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#205 [07:00] <helpPLS> My minecraft Closes from 1.2.5
#206 [07:00] <helpPLS> !
#207 [07:00] <helpPLS> ??
#208 [07:00] <helpPLS> ?
#209 [07:00] <helpPLS> ??
#210 [07:00] <helpPLS> ??
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#216 [07:14] <skaterone04> crash
#217 [07:15] <Lutzee> ??> skaterone04 ask
#218 [07:15] <Absol> skaterone04: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#219 [07:15] <Absol> skaterone04: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#222 [07:20] <Danny_> Hello, can someone please assist me on what I should be doing. I've requested a password reset email for the past two weeks and nothing has came through in junk or inbox?
#223 [07:21] * doron109 [doron109@notlogged] has joined #minecrafthelp
#224 [07:21] <doron109> hey
#225 [07:21] <doron109> someone can help me?
#226 [07:22] <doron109> or all of you is BNC
#227 [07:22] <doron109> my minecraft not work
#228 [07:23] <doron109> someone her?!?!
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#231 [07:23] <Danny_> I have to say it is a disgrace, spent nearly £20 on a game that doesn't even work. GG
#232 [07:23] <doron109> here*
#233 [07:23] <plzhelp12> Hello I have a problem
#234 [07:24] <doron109> we all have
#235 [07:24] <Danny_> lol
#236 [07:24] <plzhelp12> whats your problem
#237 [07:24] <plzhelp12> ??
#238 [07:24] <doron109> the game not work
#239 [07:24] <plzhelp12> did you ry reinstalling
#240 [07:24] <doron109> i pay for nothing
#241 [07:24] <doron109> yes
#242 [07:24] <plzhelp12> can you give me acc details
#243 [07:25] <plzhelp12> so i can see?
#244 [07:25] <doron109> name: doron109
#245 [07:25] <doron109> you need paste ubuntu link?
#246 [07:26] <plzhelp12> do you have team viewer?
#247 [07:26] <doron109> ?
#248 [07:27] <plzhelp12> is your minecraft name doron109?
#249 [07:27] <doron109> yes
#250 [07:27] <plzhelp12> may i know how old are you?
#251 [07:28] <Danny_> Man this is ridiculous, what a money waste
#252 [07:28] <doron109> 12
#253 [07:28] <plzhelp12> Danny_ have you tried reinstalling the game?
#254 [07:29] <Danny_> re installing the game will not send an email through Sir.
#255 [07:29] <Danny_> That is my problem, "send an email to password reset", tried both of my email addresses and no email ever comes through, wtf microsoft
#256 [07:30] <Lutzee> Danny_: you'll need to contact mojang then
#257 [07:30] <plzhelp12> can you get in your account
#258 [07:30] <plzhelp12> in minecraft.net?
#259 [07:30] <Lutzee> ??> Danny_ mojang/email
#260 [07:30] <Absol> Danny_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#261 [07:30] <Absol> Danny_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#262 [07:30] <Lutzee> plzhelp12: What is your problem?
#263 [07:30] <Lutzee> doron109: Can I have the ubuntu link please
#264 [07:30] <plzhelp12> Somebody hacked me
#265 [07:30] <plzhelp12> I can still use my minecraft account
#266 [07:30] <plzhelp12> but they changed email
#267 [07:31] <Lutzee> ??> plzhelp12 account/hacked
#268 [07:31] <Absol> plzhelp12: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#269 [07:31] <Absol> plzhelp12: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#270 [07:31] <plzhelp12> of my minecraft account
#271 [07:31] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
#272 [07:31] <doron109> Lutzee:
#273 [07:31] <doron109> sure you can
#274 [07:31] <doron109> i will send in pm
#275 [07:31] <Lutzee> doron109: share here please
#276 [07:31] <Lutzee> We don't offer support in private messages.
#277 [07:31] <doron109> ok
#278 [07:32] <doron109> http://paste.ubuntu.com/13365061/
#279 [07:32] <plzhelp12> Lutzee
#280 [07:33] <plzhelp12> somebody changed the email
#281 [07:33] <Lutzee> doron109: Please download and install these drivers http://www.nvidia.com/Download/driverResults.aspx/94790/en-us
#282 [07:33] <plzhelp12> i mean the email password
#283 [07:33] <Lutzee> plzhelp12: Follow the instructions in the link absol gave you.
#284 [07:33] <Danny_> guys on the support website it's asking for pre-paid pin which I used via paypal. Although my payment wont show as it was over a year ago..
#285 [07:33] <Danny_> So I can't get the ID number from that as it doesn't show on my paypal as it is over 90 days
#286 [07:34] <Lutzee> Danny_: If you made the purchase through paypal you can retrieve the transaction ID from paypal
#287 [07:34] <Lutzee> You'll need to submit a support request to paypal to access the details
#288 [07:34] <Danny_> I just cannot believe the stupid amount of messing around to play a game with friends
#289 [07:34] <Lutzee> Danny_: This is what being an adult is like :)
#290 [07:35] <Danny_> wasting money on a game that doesn't work?
#291 [07:35] <Lutzee> No, having to jump through hoops to get what you want
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#295 [07:38] <doron109> Lutzee:
#296 [07:38] <plzhelp12> Lutzee can I get my account transfered to another email?
#297 [07:38] <doron109> i dwonload
#298 [07:38] <doron109> what now?
#299 [07:39] <Lutzee> plzhelp12: If you can produce the transaction ID you can have mojang do it.
#300 [07:39] * VampiraGeek [VampiraGeek@notlogged] has joined #minecrafthelp
#301 [07:39] <Lutzee> doron109: open the file to install the drivers, then restart your PC
#302 [07:39] * PixelMiner3690 [PixelMiner3690@notlogged] has quit. (Client Quit)
#303 [07:39] <doron109> why i need restart?
#304 [07:39] <plzhelp12> I don't know my transaction ID I got the account gifted from my friend
#305 [07:40] <VampiraGeek> http://paste.ubuntu.com/13365351/ estou com problemas para entrar no meu minecraft e não consigo identificá-los, o launcher abre normalmente mas quando vou dar play o jogo crasha
#306 [07:40] <Danny_> It's not an account problem. just no confirmation email comes through for the password reset, it's frustrating :(
#307 [07:40] * PixelMiner3690 [PixelMiner3690@notlogged] has joined #minecrafthelp
#308 [07:40] <Lutzee> doron109: The drivers need to finished installing and this requires a restart.
#309 [07:41] <VampiraGeek> alguem pode identificar este meu problema para me ajudar? http://paste.ubuntu.com/13365351/
#310 [07:41] <Lutzee> Danny_: Theres nothing we can do, you need to contact mojang directly to get this sorted
#311 [07:41] <VampiraGeek> obrigada
#312 [07:41] <doron109> so restart and my minecraft work?
#313 [07:41] * ineedhelp123 [ineedhelp123@notlogged] has joined #minecrafthelp
#314 [07:41] <ineedhelp123> sup
#315 [07:42] <Lutzee> VampiraGeek: Unfortunately your graphics chipset is not supported on windows 10, you'll either need to downgrade back to windows 7 or find a different newer PC to play on
#316 [07:42] <Lutzee> doron109: After you have installed the drivers yes
#317 [07:42] <Lutzee> hi ineedhelp123.
#318 [07:42] <VampiraGeek> obrigada'
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#321 [07:42] <ineedhelp123> hello everyone. i think i have the same problem
#322 [07:42] <Lutzee> plzhelp12: The gift code you used would have been the transaction ID for you then.
#323 [07:43] <ineedhelp123> i go into mc I CRASHES and it tells me to go here and ask
#324 [07:43] * PixelMiner3690 [PixelMiner3690@notlogged] has joined #minecrafthelp
#325 [07:43] <Lutzee> ineedhelp123: do you have the link to your dxdiag report?
#326 [07:43] * Danny_ [Danny_@notlogged] has quit. (Quit: Web client closed)
#327 [07:43] <ineedhelp123> yes
#328 [07:43] <ineedhelp123> well. ihave it
#329 [07:43] <plzhelp12> Lutzee he didn't gave me a gift code.He gave me the account.
#330 [07:43] <Lutzee> copy it here please
#331 [07:43] * PixelMiner3690 [PixelMiner3690@notlogged] has quit. (Client Quit)
#332 [07:44] <ineedhelp123> i cant
#333 [07:44] <Lutzee> plzhelp12: Then techinically its his account, you'll have to get him to find the transaction ID.
#334 [07:44] <ineedhelp123> its too long
#335 [07:44] <ineedhelp123> can i send u an email or...
#336 [07:44] <Lutzee> ??> ineedhelp123 win/dxdiag
#337 [07:44] <Absol> ineedhelp123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#338 [07:44] * plzhelp12 [plzhelp12@notlogged] has quit. (Quit: Web client closed)
#339 [07:44] <Lutzee> ^ follow them to the letter, exactly what it says
#340 [07:44] * PixelMiner3690 [PixelMiner3690@notlogged] has joined #minecrafthelp
#341 [07:45] <ineedhelp123> wait a sec
#342 [07:45] <ineedhelp123> http://paste.ubuntu.com/13365483/
#343 [07:45] <ineedhelp123> here it is
#344 [07:45] <Lutzee> one moment please
#345 [07:45] <ineedhelp123> k
#346 [07:45] <PixelMiner3690> http://paste.ubuntu.com/13365335/ here is my problem
#347 [07:45] <PixelMiner3690> What can I do
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#350 [07:46] <PixelMiner3690> http://paste.ubuntu.com/13365335/ HELP
#351 [07:47] <PixelMiner3690> It says somethings wrong with the graphics
#352 [07:47] <PixelMiner3690> I just got Windows 10
#353 [07:47] <ineedhelp123> me too
#354 [07:47] <Lutzee> ineedhelp123: Can you try and download the catalyst software suite from here and install it https://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#355 [07:48] <ineedhelp123> k
#356 [07:48] <PixelMiner3690> Lutzee what about me?
#357 [07:48] <Lutzee> PixelMiner3690: Unfortunately your graphics chipset is not supported on windows 10, you'll either need to downgrade back to windows 7 or find a different newer PC to play on
#358 [07:48] <PixelMiner3690> How do you do that?
#359 [07:48] <PixelMiner3690> Like downgrade to Windows 7
#360 [07:49] <Lutzee> ??> PixelMiner3690 win/downgrade
#361 [07:49] <Absol> PixelMiner3690: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#362 [07:49] <ineedhelp123> r u guys like wizards?
#363 [07:50] <ineedhelp123> But how do i start using the new driver?!?
#364 [07:50] <Lutzee> Some may say that, but no, we've spent a long time supporting minecraft, my personally over 3 1/2 years
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#366 [07:50] <ineedhelp123> Im very impressed
#367 [07:50] <Lutzee> ineedhelp123: you download and install it then restart your PC
#368 [07:50] <ineedhelp123> K thx
#369 [07:51] <ineedhelp123> i will try in a moment just gotta get it installed
#370 [07:51] <RoflFrankoc> How do i solve this error message when connecting to a server ? java.lang.NullPointerException: group (i do not have any anti virus program installed anymore)
#371 [07:51] <RoflFrankoc> How do i solve this error message when connecting to a server ? java.lang.NullPointerException: group (i do not have any anti virus program installed anymore)
#372 [07:51] * doron109 [doron109@notlogged] has left #minecrafthelp
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#374 [07:52] <Lutzee> RoflFrankoc: Could be something else blocking minecraft
#375 [07:52] <Lutzee> one moment
#376 [07:52] <RoflFrankoc> I dont think so i allowed it in firewall
#377 [07:52] <RoflFrankoc> I do not know
#378 [07:52] <Lutzee> ??> RoflFrankoc tools/hjt
#379 [07:52] <Absol> RoflFrankoc: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#380 [07:52] <Absol> RoflFrankoc: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#381 [07:53] <RoflFrankoc> Ok im downloading it
#382 [07:54] <doron109> Lutzee: who much time is will take?
#383 [07:54] * PixelMiner3690 [PixelMiner3690@notlogged] has quit. (Ping timeout: 204 seconds)
#384 [07:54] <Lutzee> doron109: The drivers installed right?
#385 [07:55] * doron109 [doron109@notlogged] has quit. (Quit: Web client closed)
#386 [07:55] <ineedhelp123> yup
#387 [07:55] <ineedhelp123> installing
#388 [07:55] <RoflFrankoc> Absol here is the link: http://paste.ubuntu.com/13365591/
#389 [07:56] <ineedhelp123> oh wait not me forget it
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#391 [07:58] <Lutzee> RoflFrankoc: Do you recognise what "Golden Sailkix" is?
#392 [07:58] <RoflFrankoc> Nope dont have a clue
#393 [07:58] <Lutzee> Ok, can you go to this location on your PC and delete the file Konkstrip.exe then restart your PC C:\Users\Frank\AppData\Local\Konkstrip.exe
#394 [07:59] <RoflFrankoc> I cant delete it it is being used in the Golden Sailkix how do i delete it?
#395 [08:01] <Lutzee> hmm, there is some other suspicious stuff running on your PC too, can you run a virus scan with malware bytes
#396 [08:02] <Lutzee> ??> RoflFrankoc win/malwarebytes
#397 [08:02] * Clock [Clock@notlogged] has quit. (Ping timeout: 190 seconds)
#398 [08:02] <Lutzee> ??> RoflFrankoc win/malware
#399 [08:02] <Absol> RoflFrankoc: If you have malware on your computer, it is your responsibility to get rid of it. We help with Minecraft/Scrolls, not basic computer protection.
#400 [08:02] <Absol> RoflFrankoc: If you wish, Malwarebytes' is an utility for clearing infected computers; see ?? av/malwarebytes for more information.
#401 [08:02] <Lutzee> oops.. wrong one
#402 [08:02] <Lutzee> ?? av/malwarebytes
#403 [08:02] <Absol> av/malwarebytes: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#404 [08:02] <Absol> av/malwarebytes: Download it here: http://www.malwarebytes.org/
#405 [08:02] <Lutzee> ^ that one RoflFrankoc
#406 [08:02] <RoflFrankoc> Ok thanks
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#414 [08:13] <aleeya> hi
#415 [08:13] <aleeya> i cannot start playing
#416 [08:14] <aleeya> the message came out lack of updated graphics driver
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#420 [08:19] <marlongabriel> craftlandia
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#423 [08:24] * Tom_Tomi14 [Tom_Tomi14@notlogged] has joined #minecrafthelp
#424 [08:25] <Tom_Tomi14> Hello, I can't start Minecraft. I installed my Laptop new. I made a Ubuntu Paste. http://paste.ubuntu.com/13365799/
#425 [08:27] * axe [axe@notlogged] has joined #minecrafthelp
#426 [08:29] <axe> any get Error! Unknown e-mail address or password.?
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#436 [08:43] <daniel_> hello im having trouble with my accelerated pixel format i think its called open gl
#437 [08:43] <daniel_> http://paste.ubuntu.com/13365963/
#438 [08:44] * plusmin [plusmin@notlogged] has joined #minecrafthelp
#439 [08:45] <daniel_> did anyone get that?
#440 [08:45] <daniel_> did anyone get that?
#441 [08:47] * plusmin [plusmin@notlogged] has left #minecrafthelp
#442 [08:47] <Chromaryu> Try Install driver daniel_
#443 [08:47] <Chromaryu> Manually
#444 [08:48] <Chromaryu> Oh wait
#445 [08:49] <Chromaryu> daniel_, there is Windows 7 driver, But There isn't windows 8 driver
#446 [08:49] <Chromaryu> ??> Chromaryu index
#447 [08:49] <Absol> Chromaryu: See https://cp.ae97.net/factoid for the Absol Database System
#448 [08:50] <Chromaryu> ??> daniel_ gpu/intel/ig4
#449 [08:50] <Absol> daniel_: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#450 [08:50] <Absol> daniel_: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#451 [08:51] <daniel_> how do i play the older version of minecraft? thankyou for your support :)
#452 [08:52] <Chromaryu> ??> launcher/change-version
#453 [08:52] <Chromaryu> ??> daniel_ launcher/change-version
#454 [08:52] <Absol> daniel_: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
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#458 [08:53] <daniel_> okay im testing it now ;)
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#462 [08:55] <GKM> I need help with minecraft server
#463 [08:55] <GKM> servers*
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#465 [08:57] <daniel_> VERSION 1.7.2 WAS STILL unable to launch
#466 [08:57] <daniel_> sorry for caps lock haha
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#469 [09:02] * JennyGames [JennyGames@notlogged] has joined #minecrafthelp
#470 [09:02] <JennyGames> Hey, here's my problem. Since about a month, I made the windows update for Windows 10. It updated the graphic drivers and all that stuff and when I tried to play again, it said that I needed to update my graphic drivers but THEY'RE ALL UPDATED !! I clicked on "fix the problem" and tried many different things to fix it and I still can't play. I uninstalled the update and reinstalled it but nothing. Will I need to change my graphic ca
#471 [09:03] * AlphaBlend [AlphaBlend@notlogged] has joined #minecrafthelp
#472 [09:04] <Chromaryu> ??> JennyGames win/dxdiag
#473 [09:04] <Absol> JennyGames: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#474 [09:05] * Xxmatteo43xX [Xxmatteo43xX@notlogged] has joined #minecrafthelp
#475 [09:05] <Xxmatteo43xX> ciao
#476 [09:05] <Xxmatteo43xX> help for minecraft
#477 [09:06] <Chromaryu> Post link here JennyGames
#478 [09:06] * jean [jean@notlogged] has joined #minecrafthelp
#479 [09:06] <Chromaryu> What about? Xxmatteo43xX
#480 [09:06] * Eren [Eren@notlogged] has joined #minecrafthelp
#481 [09:06] <Eren> Hey
#482 [09:06] <Xxmatteo43xX> whath
#483 [09:06] <Eren> Can anyone help me
#484 [09:06] <Chromaryu> Eren, What About?
#485 [09:06] * jean is now known as Guest83477
#486 [09:06] * Eren is now known as Guest45431
#487 [09:06] <Guest45431> http://paste.ubuntu.com/13366233/ thats my pc's dxdiag results and i did the auto scan for driver but still nothing
#488 [09:06] <Xxmatteo43xX> a dont spik inglesh
#489 [09:06] <Xxmatteo43xX> io parlo italiano
#490 [09:07] <Guest45431> It still gives error
#491 [09:07] <Guest45431> Please help?
#492 [09:07] <Guest45431> I just installed windows 7
#493 [09:07] <Chromaryu> One sec Guest45431
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#495 [09:07] * Xxmatteo43xX [Xxmatteo43xX@notlogged] has quit. (Client Quit)
#496 [09:08] <Yaroslav> Hello! I can not play with my Xbox 360 Controller. How can i fix it?
#497 [09:08] <Guest45431> I am waiting !
#498 [09:08] <JennyGames> Chromaryu I'm doing it right now, wait a minute :c
#499 [09:08] <Guest45431> Chromaryu you got something?
#500 [09:08] <Chromaryu> Guest45431, try this http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#501 [09:09] <Chromaryu> ??> JennyGames scold/PM
#502 [09:09] <Absol> JennyGames: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#503 [09:09] <JennyGames> Chromaryu I just sent you the link in PM
#504 [09:09] <Chromaryu> read what Absol said
#505 [09:09] * Guest83477 [Guest83477@notlogged] has quit. (Client Quit)
#506 [09:09] <JennyGames> o
#507 [09:09] <JennyGames> sorry :c
#508 [09:09] <JennyGames> http://paste.ubuntu.com/13366269/
#509 [09:10] <JennyGames> here's my link then
#510 [09:10] <Guest45431> Chromaryu must i download that HydraVision Package ?
#511 [09:10] <JennyGames> I'm really sorry it's the first time I'm doing this. I never had problems with minecraft like this before..
#512 [09:10] <Chromaryu> JennyGames, unfortually, your graphic board does not support windows 10
#513 [09:10] <JennyGames> So, I need to put windows 7 back.
#514 [09:10] <Chromaryu> you need to downgrade to older version of Windows
#515 [09:10] <JennyGames> ?
#516 [09:11] <Chromaryu> ^
#517 [09:11] <JennyGames> awe.
#518 [09:11] <JennyGames> Thanks.<3
#519 [09:11] <Chromaryu> ??> JennyGames win/downgrade
#520 [09:11] <Absol> JennyGames: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#521 [09:11] <Chromaryu> Guest45431, No
#522 [09:11] <Guest45431> I downloaded that already -_-
#523 [09:11] <JennyGames> To downgrade, I'll let my dad do it because I'm really bad at this hahaha
#524 [09:11] <Guest45431> Aah having a good internet is good
#525 [09:11] <JennyGames> But thanks:3
#526 [09:11] <Chromaryu> Install it.
#527 [09:12] <Guest45431> I am installing it
#528 [09:12] <JennyGames> Thanks Absol and Chromaryu ! :)
#529 [09:12] <Chromaryu> (Absol is defineally Bot..)
#530 [09:12] <JennyGames> o
#531 [09:12] <JennyGames> HAHAHA
#532 [09:12] <JennyGames> shhh
#533 [09:12] * JennyGames [JennyGames@notlogged] has quit. (Quit: Web client closed)
#534 [09:13] <Yaroslav> Hello! I can not play with my Xbox 360 Controller. How can i fix it?
#535 [09:13] <CubeTheThird> Yaroslav, what edition of minecraft?
#536 [09:13] * jean [jean@notlogged] has joined #minecrafthelp
#537 [09:13] <Yaroslav> windows 10
#538 [09:14] * jean is now known as Guest92933
#539 [09:14] <Guest45431> hey
#540 [09:14] <Guest45431> make my name Eren again pls
#541 [09:15] <CubeTheThird> Yaroslav, I don't believe it supports xbox controllers
#542 [09:15] <Guest45431> I dont want that shitty name
#543 [09:15] <Guest45431> It.. Its personal
#544 [09:15] <Guest45431> OMG
#545 [09:15] <Guest45431> IT WORKED
#546 [09:15] <Guest45431> TY SO MACH CHROMARYU
#547 [09:15] <Guest45431> !!!!!!!!!!!!!!!!!
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#550 [09:17] <Yaroslav> windows 10? but in description said about supporting controllers
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#553 [09:18] <CubeTheThird> Yaroslav, it's possible that feature is not yet implemented. Keep in mind that it's beta for a reason
#554 [09:18] <Yaroslav> oh, thx)
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#566 [09:30] <gabriel> System Information ------------------ Time of this report: 11/20/2015, 16:25:33 Machine name: OUSI-DATOR Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631) Language: Swedish (Regional Setting: Swedish) System Manufacturer: FUJITSU SIEMENS System Model: D2175-A1 BIOS: Version 5.00 R1.01-01.2175.A1 Proces
#567 [09:30] <gabriel> System Information ------------------ Time of this report: 11/20/2015, 16:25:33 Machine name: OUSI-DATOR Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631) Language: Swedish (Regional Setting: Swedish) System Manufacturer: FUJITSU SIEMENS System Model: D2175-A1 BIOS: Version 5.00 R1.01-01.2175.A1 Proces
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#569 [09:31] <CubeTheThird> gabriel, paste it onto http://paste.ubuntu.com and give the URL here.
#570 [09:31] <gabriel> http://paste.ubuntu.com/13366503/
#571 [09:32] <CubeTheThird> gabriel, your report is incomplete
#572 [09:33] <gabriel> so I can start play?
#573 [09:33] <CubeTheThird> gabriel, please paste the COMPLETE report onto http://paste.ubuntu.com
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#577 [09:38] <gabriel> so?
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#579 [09:39] <CubeTheThird> gabriel, give the new URL to your paste here
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#582 [09:39] <octopus1000> Hello I can not get out of demo mode... need help organizaing my accounts have paid for it TWICE. Need help
#583 [09:40] <CubeTheThird> octopus1000, please test all your emails on http://www.minecraft.net/retrievename
#584 [09:40] <octopus1000> There is some disconnect between mojang and minecraft. Can not get out of demo mode
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#587 [09:40] <CubeTheThird> octopus1000, what username(s) did you register for the game?
#588 [09:41] <gabriel> http://paste.ubuntu.com/13366695/
#589 [09:41] <octopus1000> ok finball1111
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#591 [09:41] <octopus1000> but that was a few years ago... I purchased the game a second time
#592 [09:41] <Hugi> Hey, anyone here?
#593 [09:41] <CubeTheThird> octopus1000, well from what I can see the name finball1111 is still registered
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#595 [09:41] <CubeTheThird> Hugi, about 160 people
#596 [09:42] <octopus1000> yes please.... help me get out of demo mode
#597 [09:42] <octopus1000> if it is registered why cant I play the game
#598 [09:42] <Hugi> Haha fair enough, im just wondering if mojang support will actually help me
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#600 [09:42] <CubeTheThird> octopus1000, login to account.mojang.com/me
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#602 [09:42] <CubeTheThird> Hugi, what's the problem?
#603 [09:42] <octopus1000> ok will do now
#604 [09:42] <xHamosidex> hi im getting an error - Pixel Format Not Accelerated
#605 [09:42] <Hugi> Because i keep getting hacked, i change my password constantly, and my security questions, but i always get hacked and changed name and shit
#606 [09:42] <Absol> Hugi: Please keep it civil
#607 [09:43] <xHamosidex> can you help me with this please
#608 [09:43] <CubeTheThird> xHamosidex, do you have a dxdiag report?
#609 [09:43] <CubeTheThird> Hugi, I'd recommend you change the password to your email address
#610 [09:43] <octopus1000> ok... I am logged in, what next? Do I have to re-download the game?
#611 [09:43] <CubeTheThird> Hugi, you should also scan your computer for malware
#612 [09:43] <gabriel> please support can you help mi???
#613 [09:43] <CubeTheThird> ??> Hugi av/adwcleaner
#614 [09:43] <Absol> Hugi: ADWCleaner is an utility to clean a PC which is infested with malware.
#615 [09:43] <Absol> Hugi: Download it here: https://toolslib.net/downloads/finish/1/
#616 [09:43] <xHamosidex> is this what you mean http://paste.ubuntu.com/13366580/
#617 [09:43] <Hugi> The emails i get for changing codes arent getting opened, but my name still changes
#618 [09:43] <CubeTheThird> octopus1000, do you see your minecraft username on that page?
#619 [09:43] <octopus1000> yes I do
#620 [09:43] <gabriel> yea
#621 [09:44] <CubeTheThird> gabriel, you have not pasted the complete dxdiag report onto http://paste.ubuntu.com
#622 [09:44] <CubeTheThird> ??> octopus1000 launcher/relog
#623 [09:44] <Absol> octopus1000: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#624 [09:44] <CubeTheThird> xHamosidex, one moment
#625 [09:44] <xHamosidex> ok thanks
#626 [09:45] <octopus1000> ok... I am worried I dont know the password Where would I go to make sure I am using the right password (it is auto saved for my mojang login so can't see it)
#627 [09:45] <CubeTheThird> octopus1000, if you aren't sure, just reset it
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#629 [09:45] <gabriel> http://paste.ubuntu.com/13366785/
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#631 [09:46] <gabriel> now i did it!!!!
#632 [09:47] <CubeTheThird> gabriel, try download and install http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
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#634 [09:48] <octopus1000> ok reset it, thanks. Now attempting to switch user as you recommended. Fingers crossed
#635 [09:49] <gabriel> it dont want to install!
#636 [09:50] <CubeTheThird> gabriel, hmm nothing I can recommend then. AMD dropped support for your video card at windows vista
#637 [09:50] <gabriel> ok but anyway thanks!
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#639 [09:51] <octopus1000> It worked! Thank you CubeTheThird!!! Super excited!
#640 [09:51] <CubeTheThird> awesome
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#642 [09:55] <gabriel> YEA its worked I must only wait!!! YEA THANKS!!!
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#647 [09:58] <jayzee_is_crazy> I cant get in minecraft
#648 [09:59] <CubeTheThird> jayzee_is_crazy, what happens?
#649 [09:59] <jayzee_is_crazy> I press "Play" than there's a screen fix the problem i did all that it brought me here
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#651 [10:00] <jayzee_is_crazy> anybody there ?
#652 [10:01] <CubeTheThird> jayzee_is_crazy, what problem does it say to fix..?
#653 [10:02] <jayzee_is_crazy> lack of updated graphics drivers
#654 [10:02] <xHamosidex> is this http://paste.ubuntu.com/13366580/ the dxdiag report? or should i look for something else
#655 [10:02] <CubeTheThird> jayzee_is_crazy, do you have a dxdiag report?
#656 [10:02] <jayzee_is_crazy> yes
#657 [10:03] <jayzee_is_crazy> should i paste it here
#658 [10:03] <CubeTheThird> xHamosidex, oh.. I thought I gave you the driver you needed. Guess I didn't paste it. One sec
#659 [10:04] <CubeTheThird> xHamosidex, ah that's right. Nvidia doesn't list support for your graphics card beyond windows 8
#660 [10:04] <CubeTheThird> xHamosidex, you can try installing the windows 8 drivers: https://www.nvidia.com/download/driverResults.aspx/82758/en-us
#661 [10:04] <CubeTheThird> xHamosidex, however you may end up needing to downgrade windows
#662 [10:04] <CubeTheThird> jayzee_is_crazy, yes give it here
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#664 [10:04] <jayzee_is_crazy> http://paste.ubuntu.com/13366958/
#665 [10:04] <xHamosidex> ok let me try the windows 8 driver
#666 [10:05] <CubeTheThird> jayzee_is_crazy, you didn't paste the whole report onto the website
#667 [10:05] <jayzee_is_crazy> ok wait ill do it again
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#669 [10:07] <jayzee_is_crazy> Ok I did all the notepad so this is it
#670 [10:07] <jayzee_is_crazy> http://paste.ubuntu.com/13367289/
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#672 [10:07] <CubeTheThird> jayzee_is_crazy, ok one moment
#673 [10:08] <CubeTheThird> jayzee_is_crazy, ok. Delete your minecraft launcher, and install the new one from minecraft.net/download
#674 [10:08] <jayzee_is_crazy> ok
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#676 [10:09] <jayzee_is_crazy> CubeTheThird which one should I download there is couple of links
#677 [10:09] <CubeTheThird> jayzee_is_crazy, the Minecraft.msi one
#678 [10:10] <jayzee_is_crazy> it says repair
#679 [10:10] <CubeTheThird> jayzee_is_crazy, then repair
#680 [10:10] <jayzee_is_crazy> ok it's done i clicked finish what next
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#682 [10:11] <xHamosidex> if installing this driver doesn't work are there any other options available besides downgrading to windows 8
#683 [10:11] <CubeTheThird> jayzee_is_crazy, open the launcher that it should have installed in the start menu
#684 [10:11] <CubeTheThird> xHamosidex, is your computer a laptop or desktop?
#685 [10:11] <notnalodder> can't login to mojang account with the right password
#686 [10:11] <xHamosidex> desktop
#687 [10:11] <notnalodder> laptop
#688 [10:12] <CubeTheThird> notnalodder, what happens when you try?
#689 [10:12] <CubeTheThird> xHamosidex, then you could also get a new graphics card
#690 [10:12] <jayzee_is_crazy> CubeTheThird Thanks it worked but if it does happen again, I do the same thing ?
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#693 [10:13] * Absol kicked Syntaxerror from #minecrafthelp (Reason: yntaxerror :Nothing good comes from Mibbit users)
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#695 [10:13] <notnalodder> it says Error! Unknown e-mail address or password.
#696 [10:13] <CubeTheThird> jayzee_is_crazy, it shouldn't do it again. The launcher comes with a bundled java, which is an older version. Newer java versions are known to cause your issue with windows 10 and your graphics chipset
#697 [10:13] <CubeTheThird> notnalodder, have you tried resetting your password?
#698 [10:13] <notnalodder> yes
#699 [10:13] <notnalodder> 2 times
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#701 [10:14] <jayzee_is_crazy> Ok thanks a lot CubeTheThird
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#703 [10:14] <restincex> I dont know my email address for my minecraft account.Can somenone help me please ?
#704 [10:14] <CubeTheThird> restincex, test all your emails on http://www.minecraft.net/retrievename
#705 [10:14] <CubeTheThird> ??> notnalodder login/throttle
#706 [10:14] <Absol> notnalodder: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#707 [10:14] <Absol> notnalodder: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#708 [10:14] <restincex> ok i will try it
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#713 [10:16] <xHamosidex> it seems to be working, ill have to wait til my kid gets home to confirm but he will be so excited!!! THANK YOU SO MUCH CUBETHETHIRD!!
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#715 [10:16] <Syntaxerror> I'm having something weird happening in my Mob Tower. It currently has 2 floors and the 2nd (top) floor has a sunlight-level of 15 although there's a roof on top
#716 [10:16] <CubeTheThird> xHamosidex, oh good
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#720 [10:17] <notnalodder> <CubeTheThird> can you tell me what "notnalodder" has for accont is it anton.hong@outlook.com or tomtom121221@outlook.com
#721 [10:18] <CubeTheThird> notnalodder, we don't have access to that info here. Test your emails on http://www.minecraft.net/retrievename
#722 [10:18] <LovelyCow> Can I search for someone's Minecraft account's email?
#723 [10:19] <CubeTheThird> LovelyCow, only if it's your email
#724 [10:19] <Syntaxerror> Here's a screenshot. Yellow is "mobs can spawn at night" red is "mobs can always spawn": http://prntscr.com/94xpcu
#725 [10:19] <restincex> I have the problem that i dont know my email address for my minecraft account because it says that my minecraft account has been migrated.But i know the username and password
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#727 [10:20] <CubeTheThird> Syntaxerror, this chatroom is only for tech support, and we also don't support modded games
#728 [10:20] <CubeTheThird> restincex, what's the username?
#729 [10:21] <Syntaxerror> CubeTheThird: well, then someone should put acurate information on gamepedia
#730 [10:21] <Tommy2022111> Hi everyone my minecraft multiplayer doesn't work by crashing my game whenever I click on on the button
#731 [10:21] * LovelyCow_ [LovelyCow_@notlogged] has joined #minecrafthelp
#732 [10:21] <CubeTheThird> Syntaxerror, go ahead then. That's all written by the community
#733 [10:21] <LovelyCow_> Can I ?
#734 [10:21] <CubeTheThird> Tommy2022111, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#735 [10:22] <CubeTheThird> LovelyCow_, can you?
#736 [10:22] <restincex> My username ?
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#738 [10:22] <LovelyCow_> search for someone's Minecraft account's email?
#739 [10:22] <CubeTheThird> restincex, ya, your minecraft username. What is it
#740 [10:22] <LovelyCow_> I guess no
#741 [10:22] <restincex> restincex
#742 [10:23] <Tommy2022111> This is url http://paste.ubuntu.com/13367690/
#743 [10:23] <CubeTheThird> LovelyCow_, again, only if it's your email
#744 [10:23] <CubeTheThird> Tommy2022111, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#745 [10:23] <LovelyCow_> oh ok. thanks you
#746 [10:23] <Tommy2022111> ok
#747 [10:23] <Tommy2022111> next
#748 [10:24] <CubeTheThird> restincex, hmm as far as I can tell your username is still registered. Please test all your emails on http://www.minecraft.net/retrievename
#749 [10:24] <CubeTheThird> Tommy2022111, delete the servers.dat file
#750 [10:24] <Tommy2022111> Done
#751 [10:24] <notnalodder> how long do i need to wait for login after changing password
#752 [10:25] <CubeTheThird> Tommy2022111, try the game again
#753 [10:25] <CubeTheThird> notnalodder, you have to wait 3 hours after your last failed login attempt
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#756 [10:25] <Tommy2022111> IT WORKS THANKS
#757 [10:26] <notnalodder> how do i know it's a failed login attempt
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#759 [10:27] * LovelyCow_ [LovelyCow_@notlogged] has quit. (Ping timeout: 204 seconds)
#760 [10:27] <CubeTheThird> notnalodder, ... you tried logging in, and it didn't work
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#763 [10:27] <restincex> i tried all my emails.If i try to reset my password i get the message "Your account has been migrated To reset your password go to https://account.mojang.com/ instead"
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#765 [10:28] <CubeTheThird> restincex, if you can't find the correct email, you will have to contact Mojang
#766 [10:28] <CubeTheThird> ??> restincex mojang/email
#767 [10:28] <Absol> restincex: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#768 [10:28] <Absol> restincex: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#770 [10:28] <restincex> Ok thank you guys
#771 [10:29] <micayay9> hey, when i try to play minecraft i get a report saying "uh oh it looks like the game has crashed..." i click fix problem (not enough ram, which i do have enough), then i have tried all the ways possible to fix it and still cant play, can anyone help?
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#773 [10:29] <CubeTheThird> micayay9, are you using mods or resource packs?
#774 [10:29] <micayay9> yes i have a resource pack
#775 [10:30] <CubeTheThird> micayay9, lemme guess, sphax 512 pack?
#776 [10:30] <micayay9> im pretty sure i have that downloaded..
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#778 [10:31] <VALMIR> The game does not work it shows anerror detected by Java Runtime, what to do,please?
#779 [10:32] <CubeTheThird> micayay9, unless you have a lot of ram, and a powerful graphics card, you won't be able to use a pack of that size
#780 [10:32] <CubeTheThird> ??> VALMIR launcher/game-output
#781 [10:32] <Absol> VALMIR: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#782 [10:32] <Absol> VALMIR: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#783 [10:32] <micayay9> ok so how do i remove it as i cant get into my game
#784 [10:34] * tsilicon [tsilicon@notlogged] has quit. (Ping timeout: 204 seconds)
#785 [10:34] <CubeTheThird> micayay9, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#786 [10:35] <micayay9> ok...
#787 [10:35] <CubeTheThird> micayay9, there, open the resourcepacks folder
#788 [10:36] <micayay9> thankyou, but i have done this and only a resource pack called PureBDcraft is in there although i know i have installed a "Sphax" before? could this still be the problem or have i got a different issue ? :(
#789 [10:37] <CubeTheThird> micayay9, the pack is called Sphax PureBDCraft
#790 [10:37] <CubeTheThird> micayay9, so it's definitely that one
#791 [10:38] <micayay9> Oh.. so i just delete it from the folder??
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#794 [10:38] <CubeTheThird> micayay9, that's right
#795 [10:38] <micayay9> Ok thanks!
#796 [10:39] <CubeTheThird> micayay9, if you still want to use that pack, use a smaller version of it
#797 [10:39] <micayay9> Ok thankyou
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#799 [10:40] <micayay9> It worked, wow i didnt know it was that simple! Thanks
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#805 [10:43] <Falu1> I have in the minecraft launcher (and Otter launchers) always invalid token what shield i do?
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#810 [10:45] <CubeTheThird> Falu1, do you mean in multiplayer?
#811 [10:45] <Falu1> No in the log in
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#813 [10:45] <CubeTheThird> Falu1, you mean you login to the launcher, and it tells you invalid token?
#814 [10:45] <Falu1> Yes
#815 [10:46] <Guest97312> I manage a library with filtering software installed. I'm trying to allow my patrons to connect to Minecraft servers online but when they do they get an authentication server error. My filters are blocking the authentication server URLS or IPs does anyone know the IP's or URL's so I can whitelist them?
#816 [10:46] <CubeTheThird> Guest97312, authserver.mojang.com
#817 [10:46] <CubeTheThird> Guest97312, you should also allow sessionserver.mojang.com
#818 [10:47] <CubeTheThird> Falu1, and this happens with the default launcher, from minecraft.net/download ?
#819 [10:47] <Falu1> Yes
#820 [10:48] <CubeTheThird> Falu1, can you get me a screehsot of this?
#821 [10:48] <Falu1> Wart a sec please
#822 [10:48] <Falu1> Wart a sec please
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#824 [10:48] <CubeTheThird> Falu1, and also, what is your minecraft username?
#825 [10:49] * sameer_xd [sameer_xd@notlogged] has joined #minecrafthelp
#826 [10:49] <Falu1> XNFR
#827 [10:49] <sameer_xd> why does it crash and i cant play minecraft?
#828 [10:49] <CubeTheThird> sameer_xd, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#830 [10:50] <CubeTheThird> Falu1, that name does not appear to be registered. Did you purchase it?
#831 [10:50] <sameer_xd> It says fix the problem but i can't understand
#832 [10:51] <Falu1> Yes of course it worked today
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#834 [10:51] <sameer_xd> how can i fix the problem to play minecraft?
#835 [10:52] <Falu1> I write it wrong it is XNNFR
#836 [10:52] <CubeTheThird> sameer_xd, again, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#837 [10:52] <sameer_xd> doesn't do anything
#838 [10:53] <CubeTheThird> Falu1, ok that one works. So can you get me a screenshot showing me what happens when you login?
#839 [10:53] * ineedhelp123 [ineedhelp123@notlogged] has joined #minecrafthelp
#840 [10:53] <sameer_xd> give me another thing to do
#841 [10:53] <CubeTheThird> sameer_xd, ... you haven't given me the URL
#842 [10:53] * Guest89931 is now known as Mata
#843 [10:54] <ineedhelp123> I got some pixel format not accelerated problems. Can anyone help me?
#844 [10:54] <CubeTheThird> ineedhelp123, do you have a dxdiag report?
#845 [10:54] <mic_> Hey I really like the Resource Pack - Chroma PVP. However when I download it and do the etc, it shows up in my Resource Pack box, but when i got to play with it it hasn't changed a thing? Is this because I'm doing something wrong or..?
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#847 [10:55] <sameer_xd> http://paste.ubuntu.com/13368466/
#848 [10:55] <ineedhelp123> right here http://paste.ubuntu.com/13368470/
#849 [10:55] <ERICK_minecraft> peste
#850 [10:56] <Falu1> http://imgur.com/tVU523x
#851 [10:56] <CubeTheThird> sameer_xd, that's not your crash report
#852 [10:56] <CubeTheThird> mic_, did you enable the resource pack?
#853 [10:56] <Falu1> Gut it
#854 [10:56] <CubeTheThird> ineedhelp123, one moment
#855 [10:56] <Falu1> *got
#856 [10:56] <ineedhelp123> k
#857 [10:56] <CubeTheThird> Falu1, ahh ok. are you able to login to account.mojang.com/me ?
#858 [10:57] <Falu1> Yes
#859 [10:57] <mic_> Yeah, it is right above the original Minecraft pack.
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#861 [10:57] <CubeTheThird> ineedhelp123, download and install catalyst software: http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#862 [10:58] <CubeTheThird> Falu1, hmm ok. have you tried resetting your password?
#863 [10:58] <sameer_xd> see please http://prntscr.com/94y6tb
#864 [10:58] <Falu1> Yes
#865 [10:58] <ineedhelp123> k
#866 [10:58] <CubeTheThird> sameer_xd, ok. You can purchase minecraft on minecraft.net/store
#867 [10:58] <CubeTheThird> Falu1, hmm ok. let's try resetting your profile. In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#868 [10:58] <sameer_xd> mineshafter gives it free why purchase
#869 [10:59] <ineedhelp123> but how do i get it as my main driver?
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#871 [10:59] <sameer_xd> it's just an error omfg
#872 [10:59] <Falu1> Yes ok
#873 [10:59] <sameer_xd> how to fix that error
#874 [10:59] * CubeTheThird kicked sameer_xd from #minecrafthelp (Reason: ameer_xd :we don't support pirates)
#875 [10:59] <CubeTheThird> Falu1, there, delete the launcher_profiles.json file
#876 [10:59] <CubeTheThird> ineedhelp123, .. that's what installing it does
#877 [11:00] <ineedhelp123> ohh i knew that
#878 [11:00] <Falu1> Ok
#879 [11:00] <mic_> Is there a solution??
#880 [11:01] <CubeTheThird> mic_, perhaps try another pack, see if that does anything
#881 [11:01] <Falu1> Ok thanks it worked
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#885 [11:01] <mic_> Yeah other packs work just not this one.. Maybe its just the pack, thanks anyways
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#898 [11:11] <NosivoGang> mi minecraft me marca error de video
#899 [11:11] <Sketchy_> I recently Upgraded to Widows 10 and Minecraft won't run. I checked on the help page and it said to psts this here: http://paste.ubuntu.com/13368798/
#900 [11:12] <NosivoGang> como lo soluciono?
#901 [11:12] <NosivoGang> :(
#902 [11:13] <Sketchy_> No hablo español
#903 [11:13] <NosivoGang> ok
#904 [11:13] <NosivoGang> thanks
#905 [11:14] <CubeTheThird> Sketchy_, one moment
#906 [11:14] <NosivoGang> plase help
#907 [11:14] <CubeTheThird> NosivoGang, what's the problem?
#908 [11:14] <Sketchy_> he's spanish
#909 [11:15] <CubeTheThird> Sketchy_, download and install catalyst software: http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64
#910 [11:15] * ineedhelp123 [ineedhelp123@notlogged] has joined #minecrafthelp
#911 [11:15] <Sketchy_> CubeTheThird, thanks
#912 [11:15] <NosivoGang> oh yeah
#913 [11:17] <NosivoGang> speken spanish?
#914 [11:18] <NosivoGang> my minecraft not open
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#916 [11:18] <CubeTheThird> NosivoGang, what happens?
#917 [11:18] <NosivoGang> my minecraft not open :(
#918 [11:18] <CubeTheThird> NosivoGang, yes, but what happens? does it crash?
#919 [11:18] <NosivoGang> -- Head -- Stacktrace: at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwjgl.opengl.Display.create(Display.java:848) at org.lwjgl.opengl.Display.create(Display.java:757) at org.lwjgl.opengl.Display.create
#920 [11:19] <ineedhelp123> Hi! I have a problem with pixel format acc not working. I have dxdiag here http://paste.ubuntu.com/13368946/
#921 [11:19] <NosivoGang> -- System Details -- Details: Minecraft Version: 1.8 Operating System: Windows 7 (x86) version 6.1 Java Version: 1.7.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) Client VM (mixed mode), Oracle Corporation Memory: 87381360 bytes (83 MB) / 153886720 bytes (146 MB) up to 523501568 bytes (499 MB) JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx512M -XX:+UseConcMarkSwe
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#923 [11:20] <ineedhelp123> Hi! I have a problem with pixel format acc not working. I have dxdiag here http://paste.ubuntu.com/13368946/
#924 [11:21] <CubeTheThird> ??> NosivoGang win/dxdiag
#925 [11:21] <Absol> NosivoGang: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#926 [11:22] <CubeTheThird> ineedhelp123, is that a new dxdiag report?
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#928 [11:22] <ineedhelp123> yup i tried to install the new amd drivers but it still does the same thing
#929 [11:22] <CubeTheThird> ineedhelp123, did you get any errors installing it?
#930 [11:23] <ineedhelp123> Nope
#931 [11:23] <ineedhelp123> Big green checkmark at the end
#932 [11:23] <CubeTheThird> ineedhelp123, hmm your report shows your drivers as being up to date. Can you show me a paste of the crash report?
#933 [11:23] <ineedhelp123> kwait a sec
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#939 [11:25] <ineedhelp123> here it is http://paste.ubuntu.com/13369223/
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#941 [11:26] <CubeTheThird> ineedhelp123, hmm ok. do you have any of the following: custom Windows themes, game/screen recording software, Evolve ?
#942 [11:26] <ineedhelp123> i have recording software but not on
#943 [11:26] <ineedhelp123> evolve the game or?
#944 [11:26] <CubeTheThird> ineedhelp123, no, not the game. The software
#945 [11:26] <CubeTheThird> ineedhelp123, what recording software?
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#948 [11:27] <ineedhelp123> no evolve
#949 [11:27] * Crystal|AFK is now known as CrystalMare
#950 [11:28] <ineedhelp123> is razer cortex bad?
#951 [11:28] <ineedhelp123> its a game booster
#952 [11:28] <ineedhelp123> wait a sec
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#954 [11:29] <CubeTheThird> ineedhelp123, well I don't think your issue is driver related, but that would suggest something else is conflicting with it
#955 [11:29] * eliasgames [eliasgames@notlogged] has joined #minecrafthelp
#956 [11:29] <eliasgames> oi
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#959 [11:30] <NosivoGang> ho yeah thanks
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#962 [11:33] <ineedhelp123> Sorry i dont have a game recorder
#963 [11:33] <NosivoGang> smoking one
#964 [11:33] <NosivoGang> evreting is purple
#965 [11:33] <CubeTheThird> ineedhelp123, can you disable razor cortex?
#966 [11:34] <ineedhelp123> i will try
#967 [11:34] <NosivoGang> sorry i like the kush
#968 [11:34] <NosivoGang> smiking weed
#969 [11:34] <NosivoGang> smoking weed
#970 [11:34] * CubeTheThird kicked NosivoGang from #minecrafthelp (Reason: osivoGang :NosivoGang)
#971 [11:35] <ineedhelp123> thx for kicking and btw it didnt work
#972 [11:36] <ineedhelp123> do u have any other solution?
#973 [11:36] <CubeTheThird> ineedhelp123, lets try doing a clean install of the game
#974 [11:36] <CubeTheThird> ??> ineedhelp123 win/reinst
#975 [11:36] <Absol> ineedhelp123: You may need to reinstall the locally installed files that Minecraft puts into place.
#976 [11:36] <Absol> ineedhelp123: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#977 [11:37] <ineedhelp123> thx i will try absol's method
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#979 [11:41] <ineedhelp123> OMG thx u so much it worked 11/10 would ask again
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#981 [11:42] <CubeTheThird> awesome!
#982 [11:42] <ineedhelp123> U guys gave me hope
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#985 [11:43] <ineedhelp123> and actually better drivers thx
#986 [11:43] <ineedhelp123> see ya
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#996 [11:56] <nickskills123> hello
#997 [11:56] <nickskills123> hello
#998 [11:57] * Poynter_Playz [Poynter_Playz@notlogged] has left #minecrafthelp
#999 [11:57] <nickskills123> i need some help.... i bought minecraft in the store. i downloaded the pc game and made a majong account.
#1000 [11:58] <Extreme> nickskills123: What's the issue?
#1001 [11:58] <nickskills123> now if i want to log in minecraft it says can not connect to our srevers.... can anyone help me
#1002 [11:59] <Extreme> nickskills123: What does it say in parentheses?
#1003 [11:59] * CrystalMare is now known as Crystal|AFK
#1004 [11:59] <nickskills123> im from holland so my english is bad... what do you mean...
#1005 [12:01] <nickskills123> connect exeption... connection refused
#1006 [12:01] * Lutzee [Lutzee@notlogged] has joined #minecrafthelp
#1007 [12:02] <nickskills123> please make sure that you are online and minecraft is not blocked
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#1011 [12:03] <nickskills123> i have looked at my firewall and it is not blocking minecraft
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#1014 [12:04] <Brittbrad> I'm playing minecraft pocket edition through Amazon Fire, on tv. Creative mode. Two days ago, I noticed new items available
#1015 [12:04] <Brittbrad> Game started freezing
#1016 [12:04] * ErenBlaze496 [ErenBlaze496@notlogged] has joined #minecrafthelp
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#1018 [12:05] <Honomichl22> I cant play minecraft my mom said i cant play it anymore because its to violent with mods
#1019 [12:05] <Brittbrad> I'm now completely stuck with keyboard from a sign blocking my view
#1020 [12:05] <Honomichl22> thats messed up
#1021 [12:05] <Brittbrad> How can it reset the game without losing this current game
#1022 [12:06] <Honomichl22> save your profile on your hard drive then reset your game
#1023 [12:06] <Brittbrad> Is there a way to access this session from laptop?
#1024 [12:06] <Honomichl22> yes play it on the mincraft site
#1025 [12:06] <Brittbrad> Playing on Amazon Fire, television
#1026 [12:07] <Honomichl22> still cansave your stuff on it
#1027 [12:07] <Brittbrad> Ok. Will try. TY
#1028 [12:07] <Honomichl22> well yeah
#1029 [12:07] <Honomichl22> who plays minecraft on xbox one because you should add me
#1030 [12:08] * Lord_Ralex kicked Honomichl22 from #minecrafthelp (Reason: onomichl22 :Honomichl22)
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#1039 [12:21] <unbekant> my minecrfat acount was migrated , i dont know what to do ... im german my english isnt very well ...
#1040 [12:23] <unbekant> hello ?
#1041 [12:23] <unbekant> i need help
#1042 [12:23] <unbekant> my minecrfat account was migrated
#1043 [12:23] <unbekant> what can i do
#1044 [12:23] <unbekant> that i can login next time
#1045 [12:24] <unbekant> i dont know what to do
#1046 [12:24] <unbekant> pls help me
#1047 [12:24] <unbekant> hello?
#1048 [12:24] <unbekant> t
#1049 [12:24] * jean0308 [jean0308@notlogged] has joined #minecrafthelp
#1050 [12:24] <unbekant> hello ?
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#1053 [12:24] <unbekant> can you help
#1054 [12:25] <unbekant> tmy minecraft account was migrated
#1055 [12:25] <unbekant> .
#1056 [12:25] <unbekant> tmy minecraft account was migrated
#1057 [12:25] <unbekant> .
#1058 [12:25] <unbekant> .
#1059 [12:25] <unbekant> .
#1060 [12:25] <unbekant> .
#1061 [12:25] * Absol kicked unbekant from #minecrafthelp (Reason: nbekant :Stop spamming)
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#1066 [12:26] <unbekant> hello my minecraft account was migrated waht can i do ?
#1067 [12:26] <Anna> unbekant: sign in with your email
#1068 [12:26] <Anna> instead of your username
#1069 [12:26] <unbekant> i make this but it dont works
#1070 [12:27] <xmanjj> i have problems please look into the link as followed: http://paste.ubuntu.com/13370497/
#1071 [12:27] <Anna> did you migrate your accouny unbekant? what is the username?
#1072 [12:27] <Anna> *account
#1073 [12:27] <unbekant> yes my username is cpm in minecraft
#1074 [12:28] * WinterGuardian [WinterGuardian@notlogged] has quit. (Ping timeout: 190 seconds)
#1075 [12:28] <Anna> .m cpm
#1076 [12:28] <PangeaBot> [cpm/d1a3b43c-abf6-4f6a-aa2b-cdff1e787a1b]: PAID: 03true | MIGRATED: 03true | SKIN: http://is.gd/mVjECY
#1077 [12:28] <Anna> and you're logging in with your email and password now?
#1078 [12:28] <unbekant> what i must do now ?
#1079 [12:28] <Anna> instead of username and password
#1080 [12:28] <unbekant> yes
#1081 [12:28] <unbekant> but it dont works
#1082 [12:28] <Anna> What does it say?
#1083 [12:29] <unbekant> sry im german /:
#1084 [12:29] <unbekant> wait i look
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#1087 [12:30] <unbekant> every time i read ,, you have migrated your account ...
#1088 [12:30] <Anna> Where are you logging in?
#1089 [12:30] <unbekant> in minecraft
#1090 [12:30] <Yolloross> Just downloaded Minecraft.PC onto my hudl tablet but can't open the file, please help
#1091 [12:30] <unbekant> when i open it
#1092 [12:31] <Anna> unbekant: what does it say exactly?
#1093 [12:31] <xmanjj> i have problems please look into the link as followed: http://paste.ubuntu.com/13370497/
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#1095 [12:32] <Yolloross> It has downloaded OK but when I click on the link it says can't open file
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#1097 [12:33] <Anna> oh. why do they leave so soon.
#1098 [12:34] <unbekant> sorry but your username or password is incorrect .please try again.if you need help try the forgot password link ... that what it said
#1099 [12:34] <Anna> unbekant: how many times did you try log in?
#1100 [12:34] <unbekant> but im sure my password and username is correct
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#1102 [12:34] <Anna> you should be using your email
#1103 [12:34] <Anna> not your username
#1104 [12:35] <unbekant> 20 time ???
#1105 [12:35] <Anna> ??> unbekant login/throttle
#1106 [12:35] <Absol> unbekant: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1107 [12:35] <Absol> unbekant: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1108 [12:35] <unbekant> i mak it wth my email
#1109 [12:35] <Anna> do what Absol said, then log in with your *email* and password
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#1112 [12:35] <unbekant> what happens when i reset my password ?
#1113 [12:36] <Anna> do that after 3 hours.
#1114 [12:36] <unbekant> after 3 hours reset or before
#1115 [12:36] <Anna> after
#1116 [12:36] <unbekant> ok but what happens when i reset my password
#1117 [12:36] <unbekant> ?
#1118 [12:37] <Anna> it changes your password to a new one
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#1120 [12:37] <Anna> don't try logging in for 3 hours. Then reset your password and log in with your email
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#1122 [12:38] <unbekant> ok ... but i have 5 e -mails can i test one for one after 3 hours ?
#1123 [12:38] <unbekant> i dont know wich i was /:
#1124 [12:38] <unbekant> it*
#1125 [12:38] <Anna> http://www.minecraft.net/retrievename
#1126 [12:38] <Anna> test them there
#1127 [12:38] <unbekant> ok
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#1129 [12:39] <unbekant> ??? but there stood i can refind my username but i know my username
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#1132 [12:40] <Anna> put your email in it
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#1134 [12:41] <unbekant> yes i have ,, i can choose 2 ?
#1135 [12:41] <Anna> it will email you your username to the email it is registered to
#1136 [12:41] <Anna> you can do it more than once, yes
#1137 [12:41] <unbekant> yes i have ,, i can choose 2 emails
#1138 [12:41] <unbekant> ok thx
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#1148 [12:50] <Cousikaunauf> My minecraft keeps crashing when I open it
#1149 [12:50] <Cousikaunauf> http://paste.ubuntu.com/13368037/
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#1151 [12:51] <Cousikaunauf> My minecraft keeps crashing when I open it http://paste.ubuntu.com/13368037/
#1152 [12:52] <Clock> Cousikaunauf, try installing this driver http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.14.4062_W81x64_A.zip?acerid=635738316520215607&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20E5-571P&OS=81P1&LC=en&BC=ACER&SC=PA_6#_ga=1.184415206.1590317756.1448045494
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#1157 [12:56] <hello> I keep getting this error and the game wont open: ---- Minecraft Crash Report ---- // This doesn't make any sense! Time: 11/20/15 10:43 AM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at o
#1158 [12:56] <hello> ps
#1159 [12:57] <hello> i dont use mods
#1160 [12:57] <Clock> hello, post the link to your dxdiag
#1161 [12:57] <hello> hmm
#1162 [12:57] <hello> whats that?
#1163 [12:58] <Clock> when your game crashes it brings up a message telling you to update your drivers, follow those steps till the end
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#1165 [12:58] <hello> Does that also happen if the game did not even open?
#1166 [12:59] <Clock> yes, its in the launcher
#1167 [12:59] <hello> ok 1 second i'll check
#1168 [12:59] <Cousikaunauf> what do I do with the thing you told me to install
#1169 [13:00] <hello> oh... big problem
#1170 [13:00] <hello> my friend gave me minecraft and it seemed to be the cracked version
#1171 [13:00] <Clock> Cousikaunauf, unzipp it and run the installer
#1172 [13:00] <Cousikaunauf> ok
#1173 [13:00] <Clock> hello, sorry, in that case we can't help, buy the game
#1174 [13:00] <hello> i will
#1175 [13:00] <hello> i thought it was the full version
#1176 [13:00] <hello> anyways thank you
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#1178 [13:04] <Cousikaunauf> how do i run it
#1179 [13:04] <Clock> look for "setup.exe" or similar
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#1181 [13:04] <Cousikaunauf> ok
#1182 [13:05] <Brookshouse067> a bit ago i was here looking for help with minecraft crashing i think i talked to mattym and they said to come back when more people were on so i am back in seek of help
#1183 [13:05] <Clock> Brookshouse067, do you get an error message telling you what went wrong?
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#1186 [13:06] <Brookshouse067> i have a crash report if you would like to see that http://paste.ubuntu.com/13371548/
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#1188 [13:07] <Cousikaunauf> It says that this computer does not have the minimum requirements to install it
#1189 [13:07] <Cousikaunauf> It says that this computer does not have the minimum requirements to install it
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#1192 [13:09] <Clock> Cousikaunauf, ok try this driver here then http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.10.3496_W81x64_A.zip?acerid=635738317479495607&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20E5-571P&OS=81P1&LC=en&BC=ACER&SC=PA_6
#1193 [13:09] <Clock> Cousikaunauf, ok try this driver here then http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.10.3496_W81x64_A.zip?acerid=635738317479495607&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20E5-571P&OS=81P1&LC=en&BC=ACER&SC=PA_6
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#1198 [13:14] <Stickykeys> this is really annoying me
#1199 [13:15] * ilyes971 [ilyes971@notlogged] has joined #minecrafthelp
#1200 [13:15] <Stickykeys> basically, ive changed my account email and when i try to login it says invalid login or password. The reason i changed the email in the first place was because it said that
#1201 [13:15] <Anna> ??> Stickykeys login/throttle
#1202 [13:15] <Absol> Stickykeys: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1203 [13:15] <Absol> Stickykeys: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1204 [13:16] <Anna> might be that
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#1206 [13:17] <Stickykeys> i dont wanna say ur wrong or anything but when i change the email, when i verified it, it worked. So i went on the launcher and typed in the email and the password but it said incorrect login details
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#1208 [13:18] <Cousikaunauf> Im almost done
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#1211 [13:19] <Anna> Stickykeys: that would be saying I'm right, the lockout would say wrong password/username even if it was right
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#1213 [13:20] <Dunwiddie> My minecraft keeps crashing and dont know what to do
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#1215 [13:22] <Dunwiddie> ?????
#1216 [13:22] * Cousikaunauf [Cousikaunauf@notlogged] has quit. (Ping timeout: 204 seconds)
#1217 [13:22] <Clock> Dunwiddie, do you get an error message telling you what went wrong?
#1218 [13:23] <Dunwiddie> -- System Details -- Details: Minecraft Version: 1.8 Operating System: Windows 10 (amd64) version 10.0 Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation Memory: 72314000 bytes (68 MB) / 160829440 bytes (153 MB) up to 1060372480 bytes (1011 MB) JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.
#1219 [13:23] <Dunwiddie> thats what it said
#1220 [13:24] <Anna> ??> Dunwiddie paste
#1221 [13:24] <Absol> Dunwiddie: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1223 [13:24] <Dunwiddie> ok i will
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#1226 [13:25] <Dunwiddie> -- System Details -- Details: Minecraft Version: 1.8 Operating System: Windows 10 (amd64) version 10.0 Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation Memory: 72314000 bytes (68 MB) / 160829440 bytes (153 MB) up to 1060372480 bytes (1011 MB) JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.h
#1227 [13:25] <Dunwiddie> it says the same
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#1229 [13:25] <Dunwiddie> http://paste.ubuntu.com/13372049/
#1230 [13:25] <Dunwiddie> thats the link
#1231 [13:25] <Clock> Dunwiddie, so you don't get any pop up messages telling you what went wrong?
#1232 [13:26] <Dunwiddie> 2 seconds
#1233 [13:28] <Dunwiddie> well something pops up where it says Fix the problem click here, tried everything but i dint work
#1234 [13:28] <Clock> what exactly does it tell you?
#1235 [13:29] <Dunwiddie> it will take some time to write so be patient
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#1237 [13:34] <Dunwiddie> we are sorry, but it seems there was an error while trying to render aspects of the game. to solve this error, it is recommended that you update your graphic drivers. if you are unsure of how to update your drivers, please click "fix problem" for more information. if you recentelly
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#1241 [13:36] <Dunwiddie> we are sorry, but it seems there was an error while trying to render aspects of the game. to solve this error, it is recommended that you update your graphic drivers. if you are unsure of how to update your drivers, please click "fix problem" for more information. if you recently intalled windows 10 , please ensure that your hardware manufacters have updated drivers for it
#1242 [13:36] <Dunwiddie> thats what it said
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#1244 [13:38] <Lutzee> ??> Dunwiddie win/dxdiag
#1245 [13:38] <Absol> Dunwiddie: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1246 [13:39] <Dunwiddie> have done everything there earlier i did not work
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#1248 [13:41] <Dunwiddie> any1 here????
#1249 [13:41] <Dunwiddie> ?
#1250 [13:43] <Clock> Dunwiddie, then give us the link to your dxdiag
#1251 [13:44] <Dunwiddie> its the same as the one absol linked
#1252 [13:44] <Clock> Dunwiddie, follow the instructions Absol linked and give us the link to your dxdiag
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#1257 [13:50] <HI> I can´t start Minecraft at windows 10 ther is any Pixel problen
#1258 [13:51] <Clock> HI, post the link to your dxdiag
#1259 [13:51] <HI> http://paste.ubuntu.com/13372406/
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#1261 [13:51] <Stickykeys> i change the email, when i verified it, it worked. So i went on the launcher and typed in the email and the password but it said incorrect login details. any suggestions
#1262 [13:52] <Lutzee> HI: You're PC does not meet the minimum requirements for minecraft
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#1264 [13:53] <Stickykeys> no because ive played on it before
#1265 [13:53] <HI> Sorry my Englich ist not so good
#1266 [13:53] <Lutzee> Stickykeys: I wasn't talking to you
#1267 [13:53] <Stickykeys> nah dw
#1268 [13:53] <Stickykeys> okk
#1269 [13:54] <HI> do you mean thatt my pc is to wrong to play minecraft?
#1270 [13:54] <Lutzee> Stickykeys: You were told there is a 3 hour lockout on your account, you need to wait 3 hours without attempting to log in
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#1272 [13:54] <Lutzee> HI: Ihr PC nicht die Mindestanforderungen für Minecraft.
#1273 [13:55] <Stickykeys> whatever didnt help much but ok
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#1276 [13:56] <HI> How many people are her in this chat?
#1277 [13:56] * lancepro [lancepro@notlogged] has joined #minecrafthelp
#1278 [13:56] <Anna> HI: 162
#1279 [13:57] <Anna> 163 now
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#1282 [13:58] <lancepro> I just downloaded minecraft and when i try to log in it says 'we can not log into our servers'. I'm online, demo mode worked on my computer and windows firewall is off. I dont know what else to try.
#1283 [13:59] <Lutzee> lancepro: You could log in when you had the demo but after you paid you can no longer log in?
#1284 [13:59] <Lutzee> That doesn't sound right.
#1285 [14:00] <lancepro> I had the demo on this computer before, but it was months ago
#1286 [14:00] <Lutzee> oh, so lots could have changed
#1287 [14:01] <lancepro> So what does that mean for me? my computer may not be compatible now?
#1288 [14:02] <Lutzee> lancepro: so theres probably something blocking it on your PC, what happens when you go to https://authserver.mojang.com/
#1289 [14:03] <lancepro> {"Status":"OK","Runtime-Mode":"productionMode","Application-Author":"Mojang Web Force","Application-Description":"Mojang Authentication Server.","Specification-Version":"2.16.11","Application-Name":"yggdrasil.auth.restlet.server","Implementation-Version":"2.16.11_build389","Application-Owner":"Mojang"}
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#1291 [14:04] <Dunwiddie> minecraft still not working!!!!!!!
#1292 [14:04] <Clock> lancepro, post the entire error message you get in the launcher
#1293 [14:04] <Clock> Dunwiddie, still waiting for the link to your dxdiag
#1294 [14:05] <TheAlinuzul> SocketException : Connection timed out
#1295 [14:06] <Clock> TheAlinuzul, where do you get that error?
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#1298 [14:07] <lancepro> Sorry but we could not connect to our servers. Please make sure you are online and that minecraft isn't blocked. (Socket exception: Unrecognized windows socket error: 87: create)
#1299 [14:07] <Galaxy_2Alex> lancepro, What Antivirus program are you using?
#1300 [14:08] <lancepro> avast . didnt think about checking that.
#1301 [14:08] <Galaxy_2Alex> lancepro, reinstall it, and try again.
#1302 [14:08] <Galaxy_2Alex> would be new that an old Avast instance causes that issue, but it's possible.
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#1305 [14:10] <amaniman> i have two MC emails,but everytime i reset password it changes to my demo account
#1306 [14:11] <Galaxy_2Alex> amaniman, On both E-Mail Adresses?
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#1310 [14:17] <bubby> what is wrong with my minecraft because i cant see my invatory spin and look around
#1311 [14:18] <Galaxy_2Alex> ??> bubby win/dxdiag
#1312 [14:18] <Absol> bubby: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1318 [14:20] <HackOrix> Hello. recently i have been receving a "Pixel Format Not Accelerated" error. so i look into it , and i do all the instruction for "What to do". I have a windows 10 and everything is Up To Date, my pixle format is not the problem. here is my DXDiag report here http://paste.ubuntu.com/13372788/
#1319 [14:20] <Galaxy_2Alex> HackOrix, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1320 [14:21] <amaniman_> hello,its telling me that my account doesnt exist and i cant log in
#1321 [14:21] <Galaxy_2Alex> amaniman_, What is your Minecraft Username?
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#1323 [14:21] <amaniman_> AustinAmani
#1324 [14:21] <TDG> Same with me: http://paste.ubuntu.com/13372904/ and when i go in minecraft and try to play, it says no opengl found
#1325 [14:21] <Galaxy_2Alex> amaniman_, And it just shows "Play Demo" I assume?
#1326 [14:22] <Galaxy_2Alex> TDG, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1327 [14:22] <amaniman_> no,it makes me log in,it says wrong password,so when i reset it it says the account doesnt exist
#1328 [14:22] <TDG> how do you get a new graphics card, and is there any other possible way to downgrade?
#1329 [14:22] <Galaxy_2Alex> ??> amaniman_ login/throttle
#1330 [14:22] <Absol> amaniman_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1331 [14:22] <Absol> amaniman_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1332 [14:23] <amaniman_> ok,that makes sense
#1333 [14:23] <Galaxy_2Alex> TDG, We cannot assist you with that, that is beyond our are of competence, sorry.
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#1336 [14:24] <mod> I'm new to mods but is there a unsafe way of downloading mods?
#1337 [14:24] <Galaxy_2Alex> mod, Don't download them from non-official places.
#1338 [14:24] <Galaxy_2Alex> mod, Other than that, we cannot assist you since we do not support mods in this channel.
#1339 [14:24] <mod> Oh ok thanks
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#1346 [14:30] <Jeff> wassup
#1347 [14:30] * Jeff is now known as Guest68441
#1348 [14:30] <Galaxy_2Alex> Guest68441, Hello.
#1349 [14:30] <Guest68441> wassup
#1350 [14:31] <Guest68441> do u like penis
#1351 [14:31] <Absol> Guest68441: Please keep it civil
#1352 [14:32] <Guest68441> do u like penis
#1353 [14:32] * Absol kicked Guest68441 from #minecrafthelp (Reason: uest68441 :Keep it civilized, you are just a human)
#1354 [14:32] <Galaxy_2Alex> Thanks Absol.
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#1356 [14:34] <Lambros25> i have one idea for the new vizin in minecraft
#1357 [14:34] <Galaxy_2Alex> Lambros25, This is the tech support channel.
#1358 [14:35] <Galaxy_2Alex> Lambros25, If you want to suggestion things go to http://reddit.com/r/minecraftsuggestions
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#1366 [14:42] <amaniman_> i really wanna play MC,so theres no way around it?
#1367 [14:42] <Galaxy_2Alex> amaniman_, Nope, you'll have to wait.
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#1369 [14:42] <amaniman_> uh,this is gonna be a long day.....
#1370 [14:44] * wagner [wagner@notlogged] has joined #minecrafthelp
#1371 [14:44] <wagner> wagner
#1372 [14:45] <Galaxy_2Alex> wagner, Hello
#1373 [14:46] <wagner> meu mine nao da pra entra nos serves
#1374 [14:47] <Clock> ??> wagner lang/pt
#1375 [14:47] <Absol> wagner: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1376 [14:47] <wagner> agora
#1377 [14:48] <wagner> lest go
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#1381 [14:50] <harrycs> hello
#1382 [14:50] <Galaxy_2Alex> harrycs, hello.
#1383 [14:51] <harrycs> I need help with logging into my account
#1384 [14:51] <Galaxy_2Alex> harrycs, what happens if you try?
#1385 [14:51] <wagner> hello
#1386 [14:51] <Galaxy_2Alex> wagner, Hello.
#1387 [14:52] <harrycs> it says username or password incorrect
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#1389 [14:52] <harrycs> and that if you have a mojang account you should use an email
#1390 [14:52] <Galaxy_2Alex> harrycs, What is your Minecraft Username?
#1391 [14:52] <harrycs> harrycs
#1392 [14:52] <Galaxy_2Alex> harrycs, Are you using your E-Mail Adress to log in?
#1393 [14:53] <harrycs> thing is i tried migrating it but it says its already migrated
#1394 [14:53] <harrycs> no i dont use an email
#1395 [14:53] <Galaxy_2Alex> harrycs, It indeed is already migrated
#1396 [14:53] <Galaxy_2Alex> harrycs, Try your mail adress.
#1397 [14:53] <harrycs> can you see to what email?
#1398 [14:53] <harrycs> i tried both my emails :/
#1399 [14:53] <Galaxy_2Alex> harrycs, No, since I do not work for Mojang, I don't have access to that kind of data.
#1400 [14:53] <harrycs> i see
#1401 [14:54] <harrycs> can you see when it was migrated?
#1402 [14:54] <Galaxy_2Alex> harrycs, No, I'll have to send you to the account suppoer.
#1403 [14:54] <Galaxy_2Alex> harrycs, Contact Mojang with your transaction ID:
#1404 [14:54] <Galaxy_2Alex> ??> harrycs account/trans-id
#1405 [14:54] <Absol> harrycs: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1406 [14:54] <Galaxy_2Alex> ??> harrycs account/send-email
#1407 [14:54] <Absol> harrycs: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1408 [14:54] <Absol> harrycs: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1409 [14:56] <harrycs> thing is i bought the game maybe 4 years ago
#1410 [14:56] <harrycs> and it was probalby my dads email
#1411 [14:56] <harrycs> i dont think i can access it anymore
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#1413 [14:57] <Galaxy_2Alex> harrycs, Hm... was the account bought before mid-2011?
#1414 [14:58] <harrycs> on sec
#1415 [14:58] <harrycs> one
#1416 [14:59] <harrycs> around there
#1417 [14:59] <harrycs> February 2011 I think
#1418 [14:59] <Galaxy_2Alex> harrycs, That's good actually
#1419 [14:59] <harrycs> okey
#1420 [14:59] <harrycs> how come?
#1421 [15:00] <Galaxy_2Alex> harrycs, Contact Mojang and ask for alternate account verifications methods, and mention that you bought the game in Feburary 2011
#1422 [15:01] <harrycs> alright
#1423 [15:02] <harrycs> well thank you very much for your help :)
#1424 [15:02] <Galaxy_2Alex> harrycs, No problem :)
#1425 [15:02] <harrycs> hope this works out
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#1429 [15:10] * xIc3Man [xIc3Man@notlogged] has joined #minecrafthelp
#1430 [15:11] <xIc3Man> Im searching for Staff Members for a planed mc server all info: https://join.skype.com/oavkANUZDGgY
#1431 [15:11] <xIc3Man> Im searching for Staff Members for a planed mc server all info: https://join.skype.com/oavkANUZDGgY
#1432 [15:11] <xIc3Man> Im searching for Staff Members for a planed mc server all info: https://join.skype.com/oavkANUZDGgY
#1433 [15:11] * ReTTy98 [ReTTy98@notlogged] has joined #minecrafthelp
#1434 [15:12] <Lutzee> xIc3Man: No advertising here please.
#1435 [15:12] <xIc3Man> Im searching for Staff Members for a planed mc server all info: https://join.skype.com/oavkANUZDGgY
#1436 [15:12] <ReTTy98> I am looking for staff member to help me with my minecraft account
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#1442 [15:13] <CommandWolf> i'm italian
#1443 [15:14] <CommandWolf> non riesco ad avviare minecraft
#1444 [15:14] <Clock> ??> CommandWolf lang/it
#1445 [15:14] <Absol> CommandWolf: Parliamo solo Inglese qui. Puoi usare, se vuoi, un traduttore come https://translate.google.com/#it/en
#1446 [15:15] <CommandWolf> non riesco ad avviare minecraft
#1447 [15:16] <Lutzee> We can't help if you don't speak english.
#1448 [15:17] <CommandWolf> metto username e password e poi mi esce una nuova schermata con scritto play schiaccio e mi esce ancora la stessa
#1449 [15:17] <Clock> ??> CommandWolf lang/it
#1450 [15:17] <Absol> CommandWolf: Parliamo solo Inglese qui. Puoi usare, se vuoi, un traduttore come https://translate.google.com/#it/en
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#1462 [15:34] <nonro> hello everyone. i am having problems with my minecraft server does anyone know of any fixes? every time i start it, i get the cant keep up prompt and in a couple seconds it crashes.
#1463 [15:35] <nonro> ive tried to fix it by ajusting max ticks but it didnt help
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#1466 [15:35] <polak_12345> I can't launch minecraft
#1467 [15:35] <polak_12345> http://paste.ubuntu.com/13374932/
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#1470 [15:37] <polak_12345> I can't launch minecraft
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#1475 [15:40] <Lutzee> nonro: Can we have the full server log please
#1476 [15:40] <Lutzee> ??> nonro paste
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#1478 [15:40] <Absol> nonro: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1482 [15:42] <nonro> what text absol
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#1485 [15:43] <Lutzee> nonro: The server log
#1486 [15:43] <Lutzee> Absol is a bot, it only responds when I make it respond.
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#1488 [15:43] <nonro> o
#1489 [15:44] <Guest85578> leonidas_xD
#1490 [15:44] <Lutzee> Guest85578: what?
#1491 [15:48] <nonro> that still dont tell me how to fix my server lol
#1492 [15:49] <Lutzee> nonro: I am aware, but It gives me a good idea what is going on when you give me the link to your log.
#1493 [15:50] <nonro> how do i do that
#1494 [15:50] <Lutzee> By copying all of the server log onto paste.ubuntu.com, pressing paste! and then copying the link from the url bar back here.
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#1497 [15:53] <sol> I can migrate my old minecraft account because i dont remember my username
#1498 [15:53] <sol> i can NOT
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#1502 [15:54] <nonro> keeps giving me the messege. cant keep up! did system time change, or is the server overloaded? running 245 ms behind, skipping 49 ticks!
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#1504 [15:55] <nonro> and the numbers are always different everytime the messege comes up
#1505 [15:55] <nonro> and when i try to play in the server eventually the game crashes within minutes
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#1520 [16:11] <octosquid1001> I have purchased minecraft twice. I would like my sons to be able to play in same world on our local network
#1521 [16:12] <octosquid1001> But for some reason we only have one username
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#1523 [16:12] <octosquid1001> and I only see one purchase in my mojang account
#1524 [16:12] <octosquid1001> I have the receipt of both purchases... how do my sons play together the way they do on pocket edition
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#1527 [16:17] <octosquid1001> can anyone tell me how players play in same world on computer version?
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#1529 [16:20] <Lutzee> octosquid1001: I suggest you conact mojang so they can help you sort out which account is which
#1530 [16:20] <Lutzee> ??> octosquid1001 mojang/email
#1531 [16:20] <Absol> octosquid1001: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1532 [16:20] <Absol> octosquid1001: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1533 [16:20] * Ninsei [Ninsei@notlogged] has joined #minecrafthelp
#1534 [16:20] <Lutzee> Don't forget to include the transaction IDs of the accounts that are on the reciepts
#1535 [16:22] <octosquid1001> ok I sent an email to them with both receipt numbers. Hopefully they will sort out the accounts. Is this what needs to happen for them to be able to play together? Is this why they can not join eachothers game?
#1536 [16:22] <octosquid1001> I assume you can not join a game with same username
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#1542 [16:28] <Barreto> http://paste.ubuntu.com/13376023/
#1543 [16:28] <Dyl_liv> http://paste.ubuntu.com/13375997/
#1544 [16:29] <Barreto> http://paste.ubuntu.com/13376023/
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#1546 [16:29] <Dyl_liv> Need assistance with installing minecraft, as directed from help site.
#1547 [16:29] <Dyl_liv> http://paste.ubuntu.com/13375997/
#1548 [16:29] <Zk> I can't log in to minecraft
#1549 [16:29] <Zk> I tried a bunch of times
#1550 [16:29] <Zk> I think Im locked out or something
#1551 [16:29] <Barreto> Meu PC da erro no Minecraft
#1552 [16:30] <Barreto> http://paste.ubuntu.com/13376023/
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#1554 [16:34] * CrystalMare is now known as Crystal|AFK
#1555 [16:34] <Barreto> http://paste.ubuntu.com/13376023/
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#1557 [16:35] <Lutzee> Barreto: Your PC does not meet the minumum requirements for minecraft
#1558 [16:37] <Lutzee> Dyl_liv: Your PCs graphics chipset is not supported on windows 10, you will either need to downgrade to windows 7 or find a different newer pc to play on
#1559 [16:38] <Barreto> Obrigado
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#1562 [16:40] <Dyl_liv> How do I downgrade to windows 7?
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#1565 [16:42] <desperateMom> Hi, we sideloaded the blocklauncher 1.10.4 on my Kindle fire. Now we can not install it, even with everything done as recommended. Easy install just says Xapp not installed help
#1566 [16:43] <Lutzee> ??> Dyl_liv win/downgrade
#1567 [16:43] <Absol> Dyl_liv: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1568 [16:43] <Lutzee> desperateMom: I'm not sure what that is and we probably don't support it anyway
#1569 [16:44] <Lutzee> desperateMom: YUp, from what I can tell it is a mod for the pocket edition and we do not support mods.
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#1572 [16:45] <desperateMom> well, my son would love to use mods bc all other kids have them
#1573 [16:46] <Lutzee> We don't support them.
#1574 [16:47] <desperateMom> who could help? its so maddening, to see app on device with remark... not installed for this user...
#1575 [16:47] <amaniman_> do you think my account would be accesible by now?
#1576 [16:48] <Clock> desperateMom, contact the mods creator and let them help you resolve the issue
#1577 [16:48] <Lutzee> desperateMom: Looks like the developer of the software posts here http://www.minecraftforum.net/forums/minecraft-pocket-edition/mcpe-mods-tools/1987541
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#1579 [16:57] * Dyl_liv [Dyl_liv@notlogged] has quit. (Ping timeout: 204 seconds)
#1580 [16:57] <beatriz1811> my minecraft not open
#1581 [16:57] <beatriz1811> chashes
#1582 [16:57] <beatriz1811> crashes
#1583 [16:58] <Clock> ??> beatriz1811 launcher/game-output
#1584 [16:58] <Absol> beatriz1811: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1585 [16:58] <Absol> beatriz1811: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1586 [16:58] <Absol> beatriz1811: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1589 [17:00] <Dyl_liv> How do I go about getting a refund for my download purchase?
#1590 [17:00] <Clock> ??> Dyl_liv account/refund
#1591 [17:00] <Absol> Dyl_liv: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1592 [17:01] <beatriz1811> ok
#1593 [17:01] <beatriz1811> 1 second
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#1595 [17:02] <amaniman> anybody?
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#1599 [17:06] <elbarto> Necesito ayuda, I need help
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#1605 [17:09] <amaniman> where is everyone
#1606 [17:11] <elbarto> please, I need help
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#1610 [17:15] <Taruggiz> I can't login. first it says you are already logged in with 3 accounts, so I logged out, now it says can't connect to our server. I can't even play offline
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#1615 [17:20] <Taruggiz> version 1.8.8
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#1617 [17:20] <Taruggiz> hello?
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#1628 [17:36] <Akims2000> My minecraft game on pc doesn't work. When I go to the menu of minecraft I click play but then it downloads the game and then it come back to the menu and it tells me that my game crashed
#1629 [17:38] <Akims2000> I already went to pages and I did what they told me but it still doesn't work :(
#1630 [17:38] * Jin17 [Jin17@notlogged] has quit. (Quit: Nettalk6 - www.ntalk.de)
#1631 [17:39] <Akims2000> can someone please help me?
#1632 [17:39] <cory> i need to go on relmes but theres a loop hole in the system and i need to reset my security question pluse can some one gime me a number so this will be eser
#1633 [17:39] <Akims2000> alquien aqui?
#1634 [17:40] * zazague [zazague@notlogged] has joined #minecrafthelp
#1635 [17:40] <cory> dood your not the only one on this chat ok u sound confused
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#1637 [17:43] * Umberaptor [Umberaptor@notlogged] has joined #minecrafthelp
#1638 [17:44] <Umberaptor> Help me whenever I try to get onto a server it says "java.lang.NullPointerException: group". What do I do?
#1639 [17:45] <Akims2000> are u premium?
#1640 [17:45] <Umberaptor> ... If that means I bought it then yes
#1641 [17:45] <Akims2000> alright yeah thats what it means
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#1643 [17:46] <Umberaptor> Ok, I bought it and I'm a premium.
#1644 [17:46] <Umberaptor> Also to add, I've been playing for about 2 years as a premium
#1645 [17:47] <Akims2000> alright thats what happen to me last time but then i checked a video on youtube aand it solve it check if that can help u
#1646 [17:48] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#1647 [17:48] <Umberaptor> I've seen people do the Mcafee delete thing and it doesn't work for me. It always says "Failed to delete files"
#1648 [17:50] <Umberaptor> And to add, it does the error on ALL LAUNCHERS. Not just the normal one. I tried vanilla on technic, void launcher, and any others.
#1649 [17:51] <Umberaptor> Ok, so I'll try to find a video. If I can't, I'll come back.
#1650 [17:53] * UltraCoreGamer [UltraCoreGamer@notlogged] has joined #minecrafthelp
#1651 [17:54] <UltraCoreGamer> Help! My minecraft launcher is stuck and wont open. I tried everything I could.
#1652 [17:54] <UltraCoreGamer> It says twitch external platform, sometimes it says netty or something else
#1653 [17:54] <UltraCoreGamer> I just want to be able to play minecraft again :(
#1654 [17:55] * Akims2000 [Akims2000@notlogged] has quit. (Quit: Web client closed)
#1655 [17:55] <UltraCoreGamer> I even tried deleting the .minecraft folder
#1656 [17:56] * splassinfreak [splassinfreak@notlogged] has joined #minecrafthelp
#1657 [17:56] <UltraCoreGamer> anyone??
#1658 [17:56] <splassinfreak> hi i cant login to my minercfta account
#1659 [17:57] <UltraCoreGamer> same
#1660 [17:57] <UltraCoreGamer> i can login
#1661 [17:57] <UltraCoreGamer> but not launch
#1662 [17:57] <UltraCoreGamer> it is stuck in the loading bar
#1663 [17:57] <splassinfreak> how can you help me
#1664 [17:57] <splassinfreak> how can you help me
#1665 [17:58] * splassinfreak [splassinfreak@notlogged] has left #minecrafthelp
#1666 [17:58] <UltraCoreGamer> Do you know your password/username?
#1667 [17:58] * Taruggiz [Taruggiz@notlogged] has quit. (Quit: Web client closed)
#1668 [17:58] <UltraCoreGamer> i need help
#1669 [17:58] * Taruggiz [Taruggiz@notlogged] has joined #minecrafthelp
#1670 [17:59] <UltraCoreGamer> Anyone?
#1671 [17:59] <UltraCoreGamer> just a quick answer
#1672 [17:59] <Taruggiz> Hello, I am still here awaitint some sort of response?
#1673 [17:59] * PEDROCA123 [PEDROCA123@notlogged] has joined #minecrafthelp
#1674 [17:59] <UltraCoreGamer> same
#1675 [18:00] <UltraCoreGamer> there are like 20 people and no one is answering
#1676 [18:00] <Taruggiz> I can't login
#1677 [18:00] <UltraCoreGamer> I cant launch
#1678 [18:00] * PEDROCA123 [PEDROCA123@notlogged] has quit. (Client Quit)
#1679 [18:00] <UltraCoreGamer> Do you know your password?
#1680 [18:00] <UltraCoreGamer> And username?
#1681 [18:01] <UltraCoreGamer> why the hell is everyone just on the chat
#1682 [18:01] <Taruggiz> who are you asking?
#1683 [18:01] <UltraCoreGamer> but not answer my que3stion?????????????????????????????????????????????????????
#1684 [18:01] <UltraCoreGamer> you
#1685 [18:01] <UltraCoreGamer> fuck this shit
#1686 [18:01] <Absol> UltraCoreGamer: Please keep it civil
#1687 [18:01] <Taruggiz> I am not tech help, i am here to get help
#1688 [18:02] <UltraCoreGamer> but no one is answering
#1689 [18:02] * cyphase [cyphase@notlogged] has quit. (Quit: cyphase.com)
#1690 [18:03] <UltraCoreGamer> people have no lives
#1691 [18:03] <UltraCoreGamer> they are just like 80 people staring at the chat
#1692 [18:03] <UltraCoreGamer> and not responding
#1693 [18:03] <UltraCoreGamer> my launcher is stuck plz plz help
#1694 [18:04] <Taruggiz> Is there a facilitator here???!!!!!!
#1695 [18:04] <UltraCoreGamer> i neeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeed heeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeelllllllllllppppppppppppp
#1696 [18:04] <UltraCoreGamer> stop ignoring me plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
#1697 [18:04] <Taruggiz> please speak up if you are a facilitatior
#1698 [18:05] <UltraCoreGamer> no one is gonna speak up
#1699 [18:05] <UltraCoreGamer> azjjzmzazzxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxs1omycty t5cxmyrh3uks,ql
#1700 [18:05] <UltraCoreGamer> someone
#1701 [18:06] <UltraCoreGamer> woooooooooooooooooooooooooooooooooooooooooooooooowwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww
#1702 [18:06] <UltraCoreGamer> djjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj
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#1704 [18:06] <UltraCoreGamer> jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj
#1705 [18:07] * Lutzee pokes Lord_Ralex
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#1706 [18:08] <CaesarSaldad> OK so my minecraft does not work at all when i click the play button it says to upgrade my graphics driver i dont know how to do that so i do the lord relax thing and paste it and i dont know what to do
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#1708 [18:09] <CaesarSaldad> please help resolve my issue
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#1710 [18:11] * splassinfreak [splassinfreak@notlogged] has joined #minecrafthelp
#1711 [18:12] <splassinfreak> i cant login to my minercfta accoint
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#1716 [18:18] * jbostic1 [jbostic1@notlogged] has joined #minecrafthelp
#1717 [18:18] <jbostic1> Yes, I got this game from a friend and I want it to be able to automatically open instead of having to install it ever time it looks like this but i want it to be a real file not a launcher
#1718 [18:19] <CubeTheThird> jbostic1, what do you mean by 'I got this game from a friend'?
#1719 [18:19] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#1720 [18:20] <jbostic1> she bought it and put it on a flash drive
#1721 [18:20] <CubeTheThird> jbostic1, it's a violation of the EULA to give the game or account to someone else
#1722 [18:21] <jbostic1> so what do I do
#1723 [18:21] <CubeTheThird> jbostic1, for starters, you'd have to purchase your own account on minecraft.net/store
#1724 [18:21] <jbostic1> i already have
#1725 [18:21] <jbostic1> a long time ago in 2013
#1726 [18:22] <jbostic1> all i want is to change it to a file not a launcher
#1727 [18:22] <CubeTheThird> jbostic1, not sure what you mean by that exactly. Can you clarify?
#1728 [18:22] * N|nse| [N|nse|@notlogged] has joined #minecrafthelp
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#1730 [18:23] <jbostic1> usually when you have minecraft the name of it is Minecraft but i have to open a Shiginima Launcher to be able to open it
#1731 [18:24] <CubeTheThird> jbostic1, that sounds like a pirated version of the game. Download the normal launcher from minecraft.net/download
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#1734 [18:25] <jbostic1> will it automatically give me the game
#1735 [18:25] <CubeTheThird> jbostic1, it gives you the standard version of the game. All you have to do is login to the launcher (once installed) with your Mojang account
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#1737 [18:26] * Gustavorex777 [Gustavorex777@notlogged] has joined #minecrafthelp
#1738 [18:27] <Gustavorex777> que hago
#1739 [18:27] <Taruggiz> I have the paid version of minecraft and i can't login. IT says already logged in, click to skip authorization, but then it says can't contact the servers.
#1740 [18:28] <Taruggiz> I have completely deleted and re installed.
#1741 [18:28] <CubeTheThird> Taruggiz, what edition of minecraft?
#1742 [18:28] * Ninsei [Ninsei@notlogged] has joined #minecrafthelp
#1743 [18:28] <Taruggiz> 1.8.8
#1744 [18:28] <Gustavorex777> no me deja entrar que hagoooooooooooo
#1745 [18:29] <CubeTheThird> Gustavorex777, we only speak English here
#1746 [18:29] <CubeTheThird> Taruggiz, what anti-virus and firewall software do you have?
#1747 [18:29] <Taruggiz> Norton 360 for both
#1748 [18:30] * N|nse| [N|nse|@notlogged] has quit. (Ping timeout: 206 seconds)
#1749 [18:30] <Taruggiz> It has mostly worked fine for a long time
#1750 [18:30] <CubeTheThird> Taruggiz, when did it start?
#1751 [18:30] <Taruggiz> today
#1752 [18:30] <CubeTheThird> Taruggiz, did you recently update or install anything?
#1753 [18:31] * yesidcorredor [yesidcorredor@notlogged] has joined #minecrafthelp
#1754 [18:31] <Taruggiz> not since i played yesterday
#1755 [18:31] <yesidcorredor> hola
#1756 [18:31] * yesidcorredor [yesidcorredor@notlogged] has quit. (Client Quit)
#1757 [18:31] <CubeTheThird> Taruggiz, ok. Let's start by doing a malware scan
#1758 [18:31] <CubeTheThird> ??> Taruggiz av/adwcleaner
#1759 [18:31] <Absol> Taruggiz: ADWCleaner is an utility to clean a PC which is infested with malware.
#1760 [18:31] <Absol> Taruggiz: Download it here: https://toolslib.net/downloads/finish/1/
#1761 [18:33] * Gustavorex777 [Gustavorex777@notlogged] has quit. (Quit: Web client closed)
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#1765 [18:37] <yesidcorredor> my problem is that my video drivers do not support minecraft
#1766 [18:37] <CubeTheThird> yesidcorredor, do you have a dxdiag report?
#1767 [18:38] <yesidcorredor> http://paste.ubuntu.com/
#1768 [18:38] <CubeTheThird> yesidcorredor, you have to press the 'paste!' button to submit it first
#1769 [18:38] <yesidcorredor> http://paste.ubuntu.com/13379660/
#1770 [18:39] <CubeTheThird> yesidcorredor, one moment
#1771 [18:39] <CubeTheThird> yesidcorredor, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
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#1773 [18:41] * Xx_Rage_xX [Xx_Rage_xX@notlogged] has joined #minecrafthelp
#1774 [18:41] <yesidcorredor> Thanks'm already downloading the program
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#1784 [19:04] * Xx_Rage_xX [Xx_Rage_xX@notlogged] has joined #minecrafthelp
#1785 [19:08] <Xx_Rage_xX> So, today i tried running my minecraft after upgrading to Windows 10. It told me that I had some out of date graphics drivers. I then went to the help site, and did what it told me to, and I got this URL to post http://paste.ubuntu.com/13379991/
#1786 [19:09] <CubeTheThird> Xx_Rage_xX, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1787 [19:10] <Xx_Rage_xX> Alright then. Thanks so much for helping me
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#1789 [19:25] * William [William@notlogged] has joined #minecrafthelp
#1790 [19:26] * William is now known as Guest21089
#1791 [19:26] <Guest21089> When I login it says invalid credentials and this has been happening since august 3
#1792 [19:27] <Guest21089> I know it correct because I've had the game for over 4 years
#1793 [19:27] <Guest21089> since 1.2.5
#1794 [19:39] * GerxDeu [GerxDeu@notlogged] has joined #minecrafthelp
#1795 [19:41] <GerxDeu> i have a problem with my minecraft hes come game output and the question: Verwendung: javaw [-options] class [args...] (zur Ausführung einer Klasse) oder javaw [-options] -jar jarfile [args...] (zur Ausführung einer JAR-Datei) wobei options Folgendes umfasst: -d32 Verwendet ein 32-Bit-Datenmodell, sofern verfügbar -d64 Verwendet ein 64-Bit-Datenmodell, sofern verfügbar -server zur Auswahl
#1796 [19:41] <GerxDeu> Verwendung: javaw [-options] class [args...] (zur Ausführung einer Klasse) oder javaw [-options] -jar jarfile [args...] (zur Ausführung einer JAR-Datei) wobei options Folgendes umfasst: -d32 Verwendet ein 32-Bit-Datenmodell, sofern verfügbar -d64 Verwendet ein 64-Bit-Datenmodell, sofern verfügbar -server zur Auswahl der "server" VM Die Standard-VM ist server. -cp <K
#1797 [19:41] <GerxDeu> es geht noch länger was kann ich tun
#1798 [19:41] <GerxDeu> i am speak German
#1799 [19:44] * nickbruno [nickbruno@notlogged] has joined #minecrafthelp
#1800 [19:44] <GerxDeu> hallo/hello
#1801 [19:44] * jeff_ [jeff_@notlogged] has joined #minecrafthelp
#1802 [19:45] <GerxDeu> Verwendung: javaw [-options] class [args...] (zur Ausführung einer Klasse) oder javaw [-options] -jar jarfile [args...] (zur Ausführung einer JAR-Datei) wobei options Folgendes umfasst: -d32 Verwendet ein 32-Bit-Datenmodell, sofern verfügbar -d64 Verwendet ein 64-Bit-Datenmodell, sofern verfügbar -server zur Auswahl der "server" VM Die Standard-VM ist server. -cp <K
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#1808 [20:02] <ziad> hiu
#1809 [20:02] <ziad> hi
#1810 [20:02] <ziad> I have a question please
#1811 [20:02] <Chromaryu> what question?
#1812 [20:02] * Applegamer100 [Applegamer100@notlogged] has joined #minecrafthelp
#1813 [20:02] <ziad> My world in minecraft xbox 360 edition are not accessible
#1814 [20:03] * spacemite [spacemite@notlogged] has joined #minecrafthelp
#1815 [20:03] <ziad> I tried to transfer my world of 360 to xbox one but my minecrafts world are named as unknown profiles
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#1818 [20:05] * Gustavorex777 [Gustavorex777@notlogged] has joined #minecrafthelp
#1819 [20:06] <ziad> are you here? thank you
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#1822 [20:06] <Applegamer100> I reset my password several times and cannot get into my account. I have cleared my history and tried again. I need help, I cannot get into my account
#1823 [20:08] * ahmad2012 [ahmad2012@notlogged] has quit. (Client Quit)
#1824 [20:08] * ziad [ziad@notlogged] has quit. (Quit: Web client closed)
#1825 [20:08] * Taruggiz [Taruggiz@notlogged] has joined #minecrafthelp
#1826 [20:11] <Applegamer100> I need help logging into my account. I reset my password and cleared my web history, I need help
#1827 [20:11] <Taruggiz> Cant log on. ran the adware cleaner as directed. Ran malwarebytes, ran spybot, ran full system scan Norton 360
#1828 [20:14] <Chromaryu> Taruggiz: Is there are any error message when you try to logon?
#1829 [20:16] <Applegamer100> Error message is: error! Unknown e-mail address or password
#1830 [20:16] * AreseNightwriter [AreseNightwriter@notlogged] has joined #minecrafthelp
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#1833 [20:19] <Taruggiz> It says you are already logged in as Tar...., you may use this account and skip authentication..
#1834 [20:19] <AreseNightwriter> Hello, I need help with my Feed The Beast Launcher. It will not Launch Regrowth or any other Mod. It displays Open GL Error. I think it might be a driver issue so I got this: http://paste.ubuntu.com/13382816/
#1835 [20:20] <Taruggiz> when i click play, it says we couldn't log you in as Tar...., Please try to log in again ......
#1836 [20:20] <Chromaryu> you can login to it. Click Login
#1837 [20:20] <Chromaryu> Try login
#1838 [20:21] <Chromaryu> ??> AreseNightwriter mods
#1839 [20:21] <Absol> AreseNightwriter: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1840 [20:21] <Absol> AreseNightwriter: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1841 [20:21] <AreseNightwriter> ok thank you
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#1843 [20:22] <Taruggiz> This login screen requires email and password.... it comes back saying Sorry but we could not connectg with out servers. Please make sure you are online and that minecraft is not blocked
#1844 [20:23] <Chromaryu> ??> Taruggiz tools/hjt
#1845 [20:23] <Absol> Taruggiz: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1846 [20:23] <Absol> Taruggiz: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1848 [20:24] <Applegamer100> I tried to login again and the same message came up, so I reset password and still cannot get in
#1849 [20:24] <Chromaryu> Applegamer100, did you tryed over 3 times?
#1850 [20:24] <Applegamer100> Yes
#1851 [20:25] * Frennzy [Frennzy@notlogged] has joined #minecrafthelp
#1852 [20:25] <Chromaryu> ??> Applegamer100 account/throtted
#1853 [20:25] <Chromaryu> ??> Applegamer100 account/throttle
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#1855 [20:26] <Chromaryu> ??> Chromaryu index
#1856 [20:26] <Absol> Chromaryu: See https://cp.ae97.net/factoid for the Absol Database System
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#1859 [20:27] <ziad> Hello I wanted to transfer my xbox 360 to xbox worlds on one minecraft.Cependant, by launching the game my worlds did not appear in the list of worlds to play minecraft on jeu.En wanting to fix the problem my backup minecraft worlds in storage now appear as belonging to an unknown profile and the title I have given them changed for New World yet when I created them and worked longtemps.Mes worlds do not look damaged the icon is
#1860 [20:27] <Applegamer100> What does that mean ?
#1861 [20:27] <Azure> My Game will load and then it will bring a up a crash screen after i load up a server
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#1863 [20:28] <Azure> anyone?
#1864 [20:28] <Chromaryu> ??> Applegamer100 login/throttle
#1865 [20:28] <Absol> Applegamer100: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1866 [20:28] <Absol> Applegamer100: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1867 [20:29] <Chromaryu> ??> Azure launcher/crash-log
#1868 [20:29] <Absol> Azure: We need to see your crash log, which appears after a crash.
#1869 [20:29] <Absol> Azure: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1870 [20:29] <Azure> A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000001ac2bf43, pid=4356, tid=4112 # # JRE version: Java(TM) SE Runtime Environment (8.0_65-b17) (build 1.8.0_65-b17) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.65-b01 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig75icd64.dll+0x6bf43] # # Failed to write core dump. Minidumps
#1871 [20:29] <Chromaryu> ??> Azure paste
#1872 [20:29] <Absol> Azure: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1874 [20:30] <Applegamer100> Thank you, I will wait
#1875 [20:30] <Taruggiz> http://paste.ubuntu.com/13383442/
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#1878 [20:31] <Taruggiz> said could not access host file
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#1880 [20:32] <Azure> Absol I dont have a crash log :/ i looked in .minecraft file
#1881 [20:32] <Chromaryu> ??> Taruggiz tools/adw
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#1883 [20:34] <Azure> http://paste.ubuntu.com/13383579/ is it this?
#1884 [20:34] * Applegamer100 [Applegamer100@notlogged] has quit. (Ping timeout: 204 seconds)
#1885 [20:34] <Taruggiz> tools/adw in what contest
#1886 [20:34] <Taruggiz> context
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#1890 [20:37] <Azure> is this it http://paste.ubuntu.com/13383579/?
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#1896 [20:40] <Wise_Alpja> I need help, i think im not the only one, but im having some issues with my minecraft with all that stuff of updating the drivers.
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#1898 [20:42] <Wise_Alpja> My link is http://paste.ubuntu.com/13383654/, thanks for your time. :)
#1899 [20:42] <CubeTheThird> Wise_Alpja, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1900 [20:43] * k9dv7 [k9dv7@notlogged] has joined #minecrafthelp
#1901 [20:43] <Wise_Alpja> D: That's bad news. Well then, thanks for your time and for helping me, have a great day!
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#1903 [20:44] <k9dv7> after a little of playing minecraft on my surface book the game crashes and gives me an error. anyone have ideas to help?
#1904 [20:47] <k9dv7> hello?
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#1911 [20:50] <JStrem75> 01Hey guys. I'm logged in to windows 10 beta minecraft and connecting locally to my daughters phone on minecraft PE. Everything works, except that I can't place blocks. I can only break them. Any idea?01
#1912 [20:50] <JStrem75> Her game is in creative mode
#1913 [20:51] <JStrem75> its all vanilla
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#1919 [20:55] <JStrem75> anyone know? sorry. had to reset connection
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#1921 [20:58] <Taruggiz> i already ran the toolslib adware cleaner and every other one i have
#1922 [20:58] <Taruggiz> spybot, superantispyware, malwarebytes
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#1930 [21:15] <monk> Minecraft Windows 10 edition crashes only after a few seconds of the load screen. The error log seems to indicate an issue with nvdxgiwrapx.dll all the device drivers are up to date. Any clues?
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#1935 [21:18] <zoozoo> when i click play on my minecraft it takes me to the game output instead of launching
#1936 [21:19] <JStrem75> weird. I can't figure out this win10 -> PE bug
#1937 [21:19] <zoozoo> i have a windows 8
#1938 [21:20] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1939 [21:21] <JStrem75> upgrade if you can. its worth it.
#1940 [21:21] * Joey402 [Joey402@notlogged] has joined #minecrafthelp
#1941 [21:22] <zoozoo> when i click play on my minecraft it takes me to the game output instead of launching
#1942 [21:22] <Joey402> Can't log onto my minecraft account on my computer, but it works on other computers.
#1943 [21:23] <CubeTheThird> zoozoo, is anything written in game output?
#1944 [21:23] <CubeTheThird> Joey402, what happens when you try?
#1945 [21:23] <Joey402> Says I have wrong username or password
#1946 [21:23] <zoozoo> yes i can paste it for u
#1947 [21:23] <Joey402> but my friend tried it and he can log in fine
#1948 [21:23] <CubeTheThird> Joey402, are you able to login to account.mojang.com/me ?
#1949 [21:23] <Joey402> Nope
#1950 [21:23] <CubeTheThird> zoozoo, paste it onto http://paste.ubuntu.com and give the URL here.
#1951 [21:24] <Joey402> I've tried that, voidslauncher, and minecraft launcher
#1952 [21:24] <CubeTheThird> ??> Joey402 login/throttle
#1953 [21:24] <Absol> Joey402: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1954 [21:24] <Absol> Joey402: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1956 [21:24] <Joey402> Oh great
#1957 [21:24] <Joey402> XD
#1958 [21:25] <Joey402> well uh thanks
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#1960 [21:25] <JStrem75> zoozoo, remove the .minecraft folder from C:\Users\"yourusername"\AppData\Roaming and then reinstall with the minecraft.msi installer from the website.
#1961 [21:25] <zoozoo> http://paste.ubuntu.com/13385384/
#1962 [21:25] <monk> regarding the windows 10 crash I have pasted the full dxdiag to http://paste.ubuntu.com/13385369/
#1963 [21:25] <zoozoo> okay ill try that jstream75
#1964 [21:26] <monk> that is windows 10 beta 0.13.0
#1965 [21:26] <JStrem75> mine is, monk.
#1966 [21:26] <monk> sorry?
#1967 [21:26] <CubeTheThird> monk, one moment
#1968 [21:26] <monk> sure
#1969 [21:27] * treyghost [treyghost@notlogged] has joined #minecrafthelp
#1970 [21:27] <treyghost> I type in my username and password correctly and it doesn't let be login it says incorrect username or password
#1971 [21:27] <CubeTheThird> monk, download and install https://www.nvidia.com/download/driverResults.aspx/93634/en-us
#1972 [21:28] <zoozoo> cubethethird this is the url http://paste.ubuntu.com/13385384/
#1973 [21:28] <CubeTheThird> treyghost, have you tried resetting your password?
#1974 [21:28] <treyghost> About 6 times all new ones
#1975 [21:28] <CubeTheThird> ??> zoozoo mods
#1976 [21:28] <Absol> zoozoo: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1977 [21:28] <Absol> zoozoo: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1978 [21:28] <CubeTheThird> ??> treyghost login/throttle
#1979 [21:28] <Absol> treyghost: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1980 [21:28] <Absol> treyghost: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1981 [21:29] <treyghost> ok thanks
#1982 [21:30] <zoozoo> absol i need help
#1983 [21:30] <JStrem75> When I connect Minecraft Windows 10 beta with Minecraft PE via local server in creative mode, I can't place any blocks from the Windows side. PE works fine. Any ideas?
#1984 [21:31] <CubeTheThird> zoozoo, as Absol said, we don't support mods here
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#1986 [21:31] <JStrem75> The other way around does the same thing. The PE can't break any blocks if it connects to the win10 beta game.
#1987 [21:31] <CubeTheThird> JStrem75, not sure. Could be a bug, or some kind of permission thing
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#1989 [21:32] <JStrem75> ahhhh.. I didn't think about that. I'll try running MCwin10beta in admin mode and see if that helps.
#1990 [21:34] <JStrem75> hm. niope. same thing.
#1991 [21:34] <JStrem75> let me try survival
#1992 [21:35] <monk> @CubeTheThird download completed and installed. Relaunched 0.13.0 Beta Edition and still crashes at initial screen
#1993 [21:36] <JStrem75> ok. bug report. Mutiplayer from win10beta -> PE... you can't place blocks, only break them (via keyboard)
#1994 [21:36] <CubeTheThird> monk, the beta edition crashes? what about the PC edition?
#1995 [21:37] <monk> I only have the beta edition
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#1997 [21:38] <CubeTheThird> monk, oh... then why did you send a dxdiag report here?
#1998 [21:39] <monk> sorry, I thought this was channel for all current instances
#1999 [21:40] <CubeTheThird> monk, it technically is, but what I'm wondering is what lead you to send a dxdiag report here, based on the crash you have
#2000 [21:41] <zarif> fix the froblem
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#2002 [21:41] <monk> thought it might be useful, I'm not too technically clever, just a dad trying to get this to work for his kids 3, 5, and 8 (we have another copy on a desktop that is working correctly)
#2003 [21:43] <CubeTheThird> monk, ah.. ok. the main issue we have in this chatroom is that we aren't well equipped to fix issues with the windows 10 beta, particularly since it's in beta
#2004 [21:43] <CubeTheThird> monk, without some kind of crash log, there's no way for us to know what's causing the crash.
#2005 [21:44] <monk> sure, makes sense beta is beta after all. I thought the crash log was reported on the dxdiag. Otherwise I don't know how to capture the error.
#2006 [21:45] <CubeTheThird> monk, a dxdiag report is a DirectX diagnostics report. it's a log of your computer hardware and drivers. Nothing to do with Minecraft there
#2007 [21:45] <CubeTheThird> monk, typically it's useful for us if you need to update your video drivers, but seems that's not the issue
#2008 [21:46] <monk> ah good to know
#2009 [21:48] <monk> well, thanks for your time, i'll keep a look out for either a new update from nvidia or minecraft be
#2010 [21:48] <CubeTheThird> monk, if anything, you could look on the minecraft forums for suggestions
#2011 [21:48] <monk> will do, take care
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#2014 [22:00] * Hi [Hi@notlogged] has joined #minecrafthelp
#2015 [22:01] <Hi> Umm it says to update my graphics drivers how do i do that please help someone
#2016 [22:05] * Yongyi [Yongyi@notlogged] has joined #minecrafthelp
#2017 [22:06] <Yongyi> Why I can't make the payment for minecraft now
#2018 [22:06] <webrosc> Hi, do you have a dxdiag log link?
#2019 [22:07] <webrosc> Yongyi, what error does it give?
#2020 [22:07] <Yongyi> An error occurred while placing order, please verify credit card info and try again
#2021 [22:07] <Yongyi> it said that
#2022 [22:07] <webrosc> Yongyi, contact your bank and make sure they are allowing international payments to Sweden
#2023 [22:07] <Yongyi> I tried many times for the payment
#2024 [22:08] <webrosc> also is the card a prepaid card?
#2025 [22:08] <Yongyi> including paypal
#2026 [22:08] <Yongyi> not a prepaid card
#2027 [22:08] <webrosc> ask your bank
#2028 [22:08] <Yongyi> I used paypal
#2029 [22:08] <Hi> webrosc what is that?
#2030 [22:08] <webrosc> has your paypal got money on it, or is it connected to account/card?
#2031 [22:08] <webrosc> ??> Hi win/dxdiag
#2032 [22:08] <Absol> Hi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2033 [22:09] <Hi> i did that already then when i copy and paste and i press paste what do i do from there?
#2034 [22:09] * vasilitakos [vasilitakos@notlogged] has joined #minecrafthelp
#2035 [22:09] <webrosc> Hi, follow what the guide tells you
#2036 [22:10] <Hi> i did
#2037 [22:10] <webrosc> then you will have a link to post here
#2038 [22:10] <Hi> yea thats why im here now so what do i do to update my graphic drivers?
#2039 [22:11] <vasilitakos> hi i just purchesed minecraft but it says that i dont have a premium account ?
#2040 [22:11] <vasilitakos> anyone can help plz ?
#2041 [22:11] <webrosc> Hi, read the guide, it tells you exactly what to do so you end up with a link to give us
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#2043 [22:11] <webrosc> ??> vasilitakos account/bug/demo
#2044 [22:11] <Hi> im so confused
#2045 [22:11] <Absol> vasilitakos: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#2046 [22:11] <webrosc> Hi, read the guide absol links
#2047 [22:11] <webrosc> ??> Hi win/dxdiag
#2048 [22:11] <Absol> Hi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2049 [22:11] <webrosc> Hi, follow that ^^
#2050 [22:12] <Hi> omg i went to tht link already then it said to go here how do i specifaclly update my drivers?
#2051 [22:12] <webrosc> Hi, this is a different link
#2052 [22:12] <webrosc> read it
#2053 [22:13] <Hi> dude the link i already went to i did the steps and then i ended up here
#2054 [22:13] <vasilitakos> absol but in mojang it says that i have purchest it
#2055 [22:14] <webrosc> Hi, if you did follow that guide then you will have a link to give to us, which is what the guide tells you to do
#2056 [22:14] <webrosc> vasilitakos, then you are logging into the wrong account on the launcher
#2057 [22:14] <vasilitakos> so what do i have to do ?
#2058 [22:14] <Hi> OMG IM SO CONFUSED D:
#2059 [22:14] <webrosc> vasilitakos, make sure the account you are logging into on the website is the same as on the client
#2060 [22:15] <vasilitakos> ok let me try it and thanks for your help
#2061 [22:15] <vasilitakos> :D
#2062 [22:15] <Hi> OMG IM SO CONFUSED D:
#2063 [22:15] <webrosc> Hi, read and do as that guide tells you, you will end up with a link like paste.ubuntu.com/123456 which you need to post here
#2064 [22:15] <Hi> i did that already
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#2067 [22:16] <webrosc> Hi, no you didn't as you have not given us the link
#2068 [22:16] * Techtronic [Techtronic@notlogged] has joined #minecrafthelp
#2069 [22:16] <Hi> i have to give u the link>
#2070 [22:16] <Hi> ?*
#2071 [22:16] <webrosc> yes, how else are we expected to read it?
#2072 [22:16] <Hi> http://paste.ubuntu.com/13386222/plai
#2073 [22:16] <Hi> there
#2074 [22:17] <Hi> i think thats it
#2075 [22:17] <webrosc> that is it
#2076 [22:17] <Hi> ok
#2077 [22:17] <webrosc> but..Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2078 [22:17] <Hi> im on a laptop...
#2079 [22:17] <webrosc> and to be honest your CPU is below the requirements for minecraft too
#2080 [22:17] <webrosc> your RAM is on the limit
#2081 [22:18] <vasilitakos> i cant log in with my account that i purchesed the game ?
#2082 [22:18] <vasilitakos> but i have the recipt
#2083 [22:18] <webrosc> Hi, either go back to windows 7 or use a different computer
#2084 [22:18] <webrosc> vasilitakos, what ingame name did you pick?
#2085 [22:18] <Hi> how do i degrade to windows 7?
#2086 [22:18] <vasilitakos> vasilitakos
#2087 [22:18] <webrosc> ??> Hi win/downgrade
#2088 [22:18] <Absol> Hi: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2089 [22:19] <webrosc> vasilitakos, and your using email/password to login to launcher?
#2090 [22:19] <vasilitakos> i used my username
#2091 [22:19] <Hi> but see this is my dads old laptop and im not sure if i should downgrade cus this is the families laptop now and im not sure...
#2092 [22:19] <JStrem75> Im on windows 10. just go to your laptop manufacturer and download the latest 32bit or 64 bit drivers.. whichever you need. it worked for me just fine.
#2093 [22:19] <vasilitakos> i used my email and it wont open
#2094 [22:19] <webrosc> vasilitakos, you should login with email, not username
#2095 [22:20] <JStrem75> I'm using win7 x64 drivers on win10. worked fine
#2096 [22:20] <vasilitakos> i tried and it wont open it says that i have wrong password
#2097 [22:20] <webrosc> Hi, thats upto you, but you can not play minecraft on that laptop using windows 10
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#2099 [22:20] <Hi> damnit ok cus i did it on a different laptop b4 it was a laptop with windows 10
#2100 [22:20] <webrosc> JStrem75, his GPU isn't windows 10 supported
#2101 [22:21] <webrosc> its not even windows 8 supported
#2102 [22:21] <Hi> ok brb im gonna ask my dad if i can downgrade
#2103 [22:21] <vasilitakos> should i unnistall and try it again ??
#2104 [22:21] <webrosc> vasilitakos, is it logging in when you use email, or saying an error?
#2105 [22:22] * xXChickenboyXx [xXChickenboyXx@notlogged] has joined #minecrafthelp
#2106 [22:22] <vasilitakos> is using my other email
#2107 [22:22] <vasilitakos> for some reason
#2108 [22:23] <webrosc> ah there you go then
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#2116 [22:32] <Hi> knew it my dad is an a hole
#2117 [22:33] <webrosc> thats beyond the support we offer to fix
#2118 [22:33] <JStrem75> meh. there's a way around it
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#2120 [22:34] <webrosc> JStrem75, no, the GPU is too old to run minecraft on windows 10, the only fix is windows 7
#2121 [22:35] <webrosc> there is no fix to make it work
#2122 [22:35] <smileleam> i need help with lack of updated graphics drivers its say we're sorry but it seem thare was an error while trying ti render asctts of the game
#2123 [22:35] <smileleam> http://paste.ubuntu.com/13386752/
#2124 [22:35] <JStrem75> are you sure? My GPU is a GL40 onboard video and it's not suppose to run win10, but I'm using win7 drivers with win10 and its working :S
#2125 [22:35] <webrosc> smileleam, one moment
#2126 [22:35] <smileleam> okay take your time
#2127 [22:36] <JStrem75> of course, acer is weird. LOL
#2128 [22:36] <webrosc> smileleam, download and install http://www.nvidia.co.uk/download/driverResults.aspx/94930/en-uk
#2129 [22:36] <Hi> i got a way around it i can downloand the technic launcher
#2130 [22:37] <webrosc> Hi, that wouldn't work as it still needs the drivers which you don't have
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#2132 [22:38] <webrosc> but try whatever you want
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#2135 [22:39] <Hi> damnit
#2136 [22:39] <Hi> technic launcher doesnt work either
#2137 [22:40] * webrosc looks at what i said about how it wouldn't work
#2137 [22:40] <Hi> ...
#2138 [22:40] <webrosc> Hi, the ONLY way you can play minecraft on that laptop is to remove windows 10
#2139 [22:40] <Hi> god damnit
#2140 [22:40] <Hi> fml
#2141 [22:40] <webrosc> or using minecraft windows 10 edition, which is akin to the pocket version
#2142 [22:41] <Hi> what does akin mean?
#2143 [22:41] <webrosc> similar
#2144 [22:41] <Hi> oh... :P
#2145 [22:42] <Hi> so there is no other solution?
#2146 [22:43] <Hi> whatever ill just use my brothers for now when hes sleeping or gone
#2147 [22:43] <webrosc> for the who knows how many times i;ve said it...no, the ON:LY way is to go back to windows 7
#2148 [22:43] <Hi> ok god dangit man
#2149 [22:44] <Hi> im really pissed off right now
#2150 [22:45] <Hi> well bye i guess...
#2151 [22:45] <Hi> webrosc: thank you for trying to help me
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#2157 [22:59] <hguirhgiu> I am having a problem with not being able to support openGL 1.3 to play minecraft
#2158 [22:59] <webrosc> hguirhgiu, if your GPU doesn't support opengl 1.3 then you need a newer GPU
#2159 [23:00] <webrosc> do you have a dxdiag log link?
#2160 [23:00] <hguirhgiu> what is a GPU and how do i get a newer one?
#2161 [23:00] <hguirhgiu> yes
#2162 [23:00] <hguirhgiu> http://paste.ubuntu.com/13387119/
#2163 [23:01] <webrosc> ah that issue, your GPU (graphics card) isn't fully windows 10 supported, you need to either revert back to the windows version you were using before, or install a windows 10 supported graphicws card
#2164 [23:01] <Extreme> hguirhgiu: Are you using the new launcher from minecraft.net/download (the .msi)?
#2165 [23:01] <hguirhgiu> so i can buy a new graphics card and install it into my laptop?
#2166 [23:02] <Extreme> No, that only applies for those on desktops.
#2167 [23:03] <hguirhgiu> so if i revert back to windows 8, Which is what my computer came with, I should be able to run minecraft again?
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#2169 [23:04] <Extreme> hguirhgiu: If you want to go back, yes. You don't need to if you use the new launcher (the .msi file) from https://minecraft.net/download
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#2172 [23:05] <hguirhgiu> i just downloaded it, I will try it out right now
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#2174 [23:12] <hguirhgiu> i uninstalled minecraft and reinstalled the new .msi file, it still wont work, anything else i could try?
#2175 [23:13] <hguirhgiu> do you think microrsoft will come out with a new driver that will support opengl 1.3 ?
#2176 [23:14] <webrosc> hguirhgiu, its not microsofts, but intel, and they stopped supporting that GPU fully
#2177 [23:15] <webrosc> intel may or may not make new drivers, we do not know
#2178 [23:15] <webrosc> but i wouldn't count on it
#2179 [23:15] <hguirhgiu> oh wow, ok, so my next option is downgrading to windows 8?
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#2181 [23:15] <MadBrains> Hey, can someone help me with making my server?
#2182 [23:16] <MadBrains> I used to make ones before but for some reason it doesn't work anymore
#2183 [23:17] <MadBrains> I did everything with port forwarding. I enabled my firewall to the minecraft ports (25565), I port forwarded it to my router. I did all of that, and it still won't connect. And also for some reason when I put my public IP into the server properties, my server just crashes.
#2184 [23:18] <webrosc> because you shouldn't be putting your ip in the server.properties file
#2185 [23:19] <MadBrains> I took it out, but still no connection to the server
#2186 [23:19] <webrosc> where are you hosting it?
#2187 [23:19] <webrosc> locally, or renting?
#2188 [23:19] <MadBrains> Locally.
#2189 [23:20] * The_Master_1234 [The_Master_1234@notlogged] has joined #minecrafthelp
#2190 [23:20] <webrosc> same computer your playing on?
#2191 [23:20] <MadBrains> I used the .exe that Minecraft.net provides.
#2192 [23:20] <MadBrains> Yeah.
#2193 [23:20] <webrosc> are you trying to connect via localhost or external ip?
#2194 [23:20] <The_Master_1234> Hey, I had migrated my account a few months ago so I could change my username, and now, its saying I need to migrate my account again
#2195 [23:20] <The_Master_1234> And when I try to migrate it it keeps telling me incorrect password or user
#2196 [23:20] <webrosc> The_Master_1234, what is your minecraft username?
#2197 [23:21] <MadBrains> External IP because I'm trying to host it for my friends too.
#2198 [23:21] <The_Master_1234> The_Master_1234 is my new username from a few months ago
#2199 [23:21] <webrosc> MadBrains, try localhost, and friends should use the external ip
#2200 [23:21] <MadBrains> Okay, I'll try
#2201 [23:21] <webrosc> The_Master_1234, looks like its migrated, are you logging in with email or username?
#2202 [23:22] <The_Master_1234> Its asking me to migrate but I already have
#2203 [23:22] <The_Master_1234> And when I try to migrate it says incorrect password or username
#2204 [23:22] <webrosc> The_Master_1234, looks like its migrated, are you logging in with email or username?
#2205 [23:22] <The_Master_1234> username when I am trying to migrate it again
#2206 [23:23] <webrosc> the account is migrated, you should login with the email address you migrated it to
#2207 [23:23] <The_Master_1234> When I login to mojang, I log in with email.
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#2209 [23:25] <The_Master_1234> when its asking me to migrate again, do I use my mojang password and my old username or the new one?
#2210 [23:25] <MadBrains> It works, thank you very much! (:
#2211 [23:25] <webrosc> MadBrains, enjoy
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#2213 [23:25] <webrosc> The_Master_1234, the account is already migrated, so your either logging in with the wrong infor, or something is wrong
#2214 [23:26] <webrosc> use https://minecraft.net/retrievename to check all your emails to see which is linked to your username
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#2218 [23:31] <HeroicOstrich> hi i cant log into my minecraft account, says i have wrong account info even though i can log in with the same info on other computers
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#2223 [23:34] <HeroicOstrich> hello
#2224 [23:35] <nilekid08> hi
#2225 [23:35] * midemm [midemm@notlogged] has joined #minecrafthelp
#2226 [23:35] <nilekid08> I need help
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#2229 [23:38] <HeroicOstrich> Can't log onto my minecraft account on my computer, but it works on other computers.
#2230 [23:38] <HeroicOstrich> Says I have wrong account info
#2231 [23:41] <HeroicOstrich> halp
#2232 [23:41] <Anna> other computers on the same network?
#2233 [23:41] <HeroicOstrich> Well no other computers in my house have mc installed
#2234 [23:41] <HeroicOstrich> the other person who tested it was my friend
#2235 [23:41] <HeroicOstrich> from yes a different network
#2236 [23:41] <HeroicOstrich> and it worked
#2237 [23:42] <Anna> ??> HeroicOstrich login/throttle
#2238 [23:42] <Absol> HeroicOstrich: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2239 [23:42] <Absol> HeroicOstrich: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2240 [23:42] <HeroicOstrich> I was told about that but i dont remember having login issues
#2241 [23:42] <HeroicOstrich> i didnt mess up my password, it randomly happened
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