#MinecraftHelp > 2015-12-02
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#5 [00:35] <NinjaRagon> guys. i need help with my mojang account
#6 [00:37] <NinjaRagon> i cannot receive emails from mojang. i checked the spams and trash at my email but to no avail. someone please reply asap
#7 [00:38] <Andrio> ??> NinjaRagon account/email-missing
#8 [00:39] <Absol> NinjaRagon: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#9 [00:39] <Absol> NinjaRagon: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#10 [00:39] <NinjaRagon> absol, im already using gmail
#11 [00:40] <NinjaRagon> i have read the article for that, but none of them seem to help
#12 [00:40] <NinjaRagon> is it because i have not verified my email?
#13 [00:41] <Andrio> I hope not.
#14 [00:41] <Andrio> Are you sure you typed it correctly?
#15 [00:41] <NinjaRagon> i have read about a person having the same problem with me. he said that he tweeted mojang for help. Mojang helped him verified his email and he was all good
#16 [00:42] <Andrio> mm
#17 [00:42] <NinjaRagon> yes i am sure i typed it correctly, i had this problem for months now.
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#19 [00:43] <NinjaRagon> is it actually possible for mojang to help me verify my email?
#20 [00:43] <Andrio> I'm not sure
#21 [00:43] <Andrio> ??> NinjaRagon Mojang/email
#22 [00:43] <Absol> NinjaRagon: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#23 [00:43] <Absol> NinjaRagon: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#24 [00:45] <NinjaRagon> where is the contact form absol?
#25 [00:46] <Andrio> Huh?
#26 [00:46] <Andrio> Absol just gave you the link.
#27 [00:48] <NinjaRagon> oh ok i see it. thanks. wish me luck
#28 [00:48] <Andrio> Good luck.
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#31 [00:51] <FalloutHomie> Hello boiis
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#33 [00:55] <NinjaRagon> andrio, what do they mean by 1-2 business days?
#34 [00:56] <tyteen4a03> NinjaRagon, mondays to fridays, swedish time
#35 [00:57] <NinjaRagon> Do they really reply to those who really need help?
#36 [00:57] <tyteen4a03> NinjaRagon, yes
#37 [00:57] <NinjaRagon> alright. thanks.
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#40 [01:06] <christian10> anyone know why i keep getting some pixel format error when i try to play?
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#43 [01:07] <christian10> it keeps saying Pixel Format Not Accelerated
#44 [01:10] <Bugboy1028> dxdiag report, christian10 ?
#45 [01:11] <christian10> i tried all that one sec
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#49 [01:17] <christian10> ------------------ System Information ------------------ Time of this report: 12/2/2015, 02:15:00 Machine name: HOME-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.151019-1254) Language: English (Regional Setting: English) System Manufacturer: TOSHIBA System Model: Satellite L455 BIOS: Ver 1.00PARTTBLD Processor: Intel(R) C
#50 [01:20] <christian10> http://paste.ubuntu.com/13617858/
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#53 [01:21] <christian10> ok i think i got it
#54 [01:21] <christian10> lol
#55 [01:22] <mattym> christian10, One moment
#56 [01:22] <christian10> kk ty
#57 [01:23] <mattym> christian10, Download and Install the file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#58 [01:23] <christian10> ok
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#60 [01:25] <christian10> it says my download has started but i dont see it downloading :(
#61 [01:27] <christian10> nvm there it goes lol ty
#62 [01:27] <mattym> Its only 38mb so if you have fast internet, it may already be done
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#67 [01:35] <christian10> ty so very very much
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#72 [01:45] <GorrilasCanCOmbo> Can some please help me my account may of gotten hacked
#73 [01:46] <tyteen4a03> ??> GorrilasCanCOmbo account/hacked
#74 [01:46] <Absol> GorrilasCanCOmbo: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#75 [01:46] <Absol> GorrilasCanCOmbo: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#76 [01:46] <GorrilasCanCOmbo> ive done all of this
#77 [01:47] <tyteen4a03> GorrilasCanCOmbo, including sending an email to Mojang?
#78 [01:47] <GorrilasCanCOmbo> i changed my password and as i sign in it says "sorry but your username or password is incorrect! please try again ...."
#79 [01:47] <tyteen4a03> ??> GorrilasCanCOmbo login/throttle
#80 [01:47] <Absol> GorrilasCanCOmbo: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#81 [01:48] <Absol> GorrilasCanCOmbo: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#83 [01:49] <GorrilasCanCOmbo> i signed in 3 times and it didnt work
#84 [01:49] <GorrilasCanCOmbo> how many times is lockout
#85 [01:50] <tyteen4a03> GorrilasCanCOmbo, 3 login attempts, lockout
#86 [01:50] <tyteen4a03> GorrilasCanCOmbo, wait 3 hours to reset
#87 [01:50] <GorrilasCanCOmbo> it locked me out of mojang thing
#88 [01:50] <tyteen4a03> GorrilasCanCOmbo, wait 3 hours to reset
#89 [01:51] <GorrilasCanCOmbo> ok thank you
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#94 [02:09] <maarten> hello, i ve just updated my hp laptop from win xp to windows 10. my graphics card tried tu update the driver, but it failed. screen adapter is a standard microsoft basic adappter, chiptype is ATI ATOMBIOS, auto detect @ ATi or INTELL wont work either ... somebody enounterd this problem already ? greetings Maarten
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#99 [02:20] <V3iga> My Drivers are updated but minecraft still wont work
#100 [02:21] <V3iga> Guys?
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#106 [02:51] <maarten> anyone an id ?
#107 [02:53] <Andrio> ??> maarten win/DXDiag
#108 [02:53] <Absol> maarten: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#112 [02:57] <maarten> hello absol & andrio, i ve already tried the link, thx , my driver is not listed on the help page hopper....
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#114 [02:57] <Andrio> May I see the link to your DXDiag report?
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#116 [03:07] <maarten> andrio, i hope this link will work : http://paste.ubuntu.com/13619286/
#117 [03:08] <Andrio> Seems that PC is too old to run Minecraft.
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#120 [03:15] <maarten> ooooh, bad news for my sun, good news so i can quite my search and start working ;-) greetings from belgium !
#121 [03:15] <Andrio> mm...
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#123 [03:17] <kudyboss> I'm trying to login, but I can't. I did as the instruction said and I have URL with my problem http://paste.ubuntu.com/13619414/
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#125 [03:20] <Andrio> That isn't a login problem.
#126 [03:21] <Andrio> kudyboss, install this driver: http://www.nvidia.pl/download/driverResults.aspx/94935/pl
#127 [03:21] <kudyboss> it could be a problem with graphics drivers?
#128 [03:21] <Andrio> yeah.
#129 [03:21] <kudyboss> oh, I thought that but I wasn't sure if
#130 [03:21] <kudyboss> and I didn' know which drivers to install ;D thanks, I hope it'll be alright now ;D
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#136 [03:31] <kudyboss> Andrio, it helped ;D thank you very much! and have a nice day :)
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#140 [03:38] <fff> unable to start the minecraft runtime environment this is most likely
#141 [03:39] <fff> an error help
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#162 [05:22] <Sthrnmale> HI guys, I am having issues running minecraft. Can anyone help?
#163 [05:25] <Sthrnmale> I am getting an error saying that I need to update my graphics drivers. I have checked this and it says they are up to date.
#164 [05:27] <Andrio> ??> Sthrnmale win/DXDiag
#165 [05:27] <Absol> Sthrnmale: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#166 [05:28] <Sthrnmale> I have done that
#167 [05:28] <Sthrnmale> and getting the same error message
#168 [05:29] <Andrio> Show me the link to your DXDiag report.
#169 [05:30] <Sthrnmale> http://paste.ubuntu.com/13621081/ <<<<This link?
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#172 [05:33] <Andrio> Yeam.
#173 [05:33] <Andrio> Sthrnmale, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#174 [05:34] <Sthrnmale> ok here is my problem. my wife just hit the upgrade button the other day but I was getting the same message before as well.
#175 [05:34] <Chromaryu> ??> Sthrnmale win/downgrade
#176 [05:34] <Absol> Sthrnmale: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#177 [05:35] <Sthrnmale> ok I'll try that
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#180 [05:44] <harshita> my minecraft is not launching the game
#181 [05:49] <harshita> my minecraft launcher say the crash report
#182 [05:51] <harshita> http://paste.ubuntu.com/13621398/
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#187 [06:04] <harshita> my minecraftgame is not lauching
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#190 [06:05] <Sthrnmale> Hi guys I'm back. now it says I have a Java Runtime error
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#192 [06:08] <Sthrnmale> it says failed to write core dump. minidumps are not enabled by default on client versions of Windows
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#194 [06:13] <Haradl142> Hi I need help. My minecraft/mojang account is broken. I cant log in a minecraft account or reset my password. In my mojang account it understands my username when I try to reset the password, but when I reset my password I cant login with it and I dont even know if its changed. After I tried to reset my password on mojang it got even worse because my minecraft is always loged in automaticaly, and I could still play minecraft as long as I didnt log
#195 [06:14] <Haradl142> minecraft, but i wont accecpt the new or old password
#196 [06:15] <Haradl142> help
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#201 [06:22] <AndroUser> I want to join #minecraft
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#207 [06:25] <Harald142> Help I cant log in to minecraft or reset my password
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#215 [06:28] <Unawesome> My minecraft says OpenGl~~ERROR~~
#216 [06:28] <Unawesome> help
#217 [06:29] <Unawesome> anyone?
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#219 [06:30] <Harald142> help
#220 [06:31] <Harald142> someone here?
#221 [06:31] <Sthrnmale> seems kind of quiet around here at the moment
#222 [06:31] <Harald142> yup
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#224 [06:37] <Harald142> help i cant login to minecraft
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#227 [06:38] <David> Hi
#228 [06:39] <David> i forgot my last security question and i have changed my email
#229 [06:39] <David> how can i change my email adress
#230 [06:39] <David> for my mojang account
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#236 [06:45] <tomy> hi my minecraft game is crashing caause: graphic card is not updated
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#238 [06:47] <tomy> can yuo explaine me what to do
#239 [06:47] <Bobo2403> my game is still crashing on version 1.7 i dont know why
#240 [06:47] <tomy> you* sorry
#241 [06:47] <tomy> ive got 1.8
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#243 [06:48] <Bobo2403> ut still crashing on that version on mp servers
#244 [06:48] <Bobo2403> *it
#245 [06:48] <Harald142> i cant login at all
#246 [06:49] <tomy> me to
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#248 [06:50] <iacena> hotmail.com
#249 [06:50] <Bobo2403> i was got this problem to but mojang help me someon from the mojang change my password and send me it and it works i change the password on my own and it works
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#251 [06:51] <Yasin_Tv> HOLA
#252 [06:51] <Yasin_Tv> HELLO
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#255 [06:52] <Bobo2403> somebody help me with the game it still crashing on 1.7 servers
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#257 [06:52] <Harald142> i caan reset my password on mojang but i cant login after with my old or new
#258 [06:52] <Harald142> i cant
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#260 [06:52] <Harald142> i can reset but cant login
#261 [06:53] <Bobo2403> write mojang an e-mail they will help you somehow
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#263 [06:53] <Barligdig> My server has been down for 2 days , can i havhelp in getting ti back up?
#264 [06:54] <Harald142> thanks i will try that
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#275 [07:05] <Bobo2403> I´ve got a problem my minecraft is crashing on multiplayer servers on version 1.7 can someone help me ?
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#278 [07:07] <Barligdig> Sorry I wil be more specific - my ip is 185.28.190.142:25694 multiplayer server version 1.6.48 . It has been down for 2 days. How can i go about fixing this?
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#280 [07:08] <Andrio> How are you hosting the server?
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#283 [07:12] <Neon_Dron> how to fix pixel format not accelerated? my game crash befor even loaded.
#284 [07:12] <Barligdig> its a free server . does that help?
#285 [07:13] <Andrio> Yes.
#286 [07:13] <Andrio> ??> Neon_Dron win/DXDiag
#287 [07:13] <Absol> Neon_Dron: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#288 [07:13] <Andrio> Barligdig, is your host down?
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#290 [07:13] <Neon_Dron> thanks
#291 [07:13] <Barligdig> No its all up
#292 [07:14] <Andrio> Barligdig, is the server stopped?
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#294 [07:14] <Andrio> Try restarting it.
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#298 [07:16] <Barligdig> Its not stopped, and i have tried restarting. Sorry i have just learned that this is a serv we are paying for.
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#300 [07:18] <Robsterling_> http://paste.ubuntu.com/13601313/
#301 [07:18] <Andrio> Barligdig, is there anything unusual in the log?
#302 [07:21] <Andrio> Robsterling_, try installing the Radeon software from http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064.
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#306 [07:25] <Rulen> Is there any email that i can contact mojang throught it ?
#307 [07:25] <Andrio> ??> Rulen Mojang/email
#308 [07:25] <Absol> Rulen: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#309 [07:25] <Absol> Rulen: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#310 [07:26] <Rulen> Ok thanks
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#313 [07:33] <maxlorder> HI habe einen neuen pc bekommen (windows 7) wenn ich minecraft starten will kommt immer ein crash report. java ist die neuste version installiert kann mir da jemand weiterhelfen?
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#321 [07:45] <lucas> lucas camargo
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#326 [07:58] <schwede1997> i cant start minecraft, crashes all the time, i got windows 10 http://paste.ubuntu.com/13623235/ thanks for helping
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#339 [08:12] <TinkerPan> Hello, yesterday i ask you guys to fix my minecraft, i cant open it, i deleted the graphic manager or something like that and i had to download Catalyst Software Suite,
#340 [08:12] <TinkerPan> i did this but it still isnt working
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#342 [08:15] <CBEAR> Can anyone help me uninstall Minecraft 1.6.48 from windows 7 system?
#343 [08:15] <CBEAR> I don't see an uninstaller and I need to remove this version
#344 [08:15] <TinkerPan> http://paste.ubuntu.com/13623497/ thats the link, i forgot to send it. Can you help me?
#345 [08:18] <Andrio> CBEAR, did you install it using the MSI installer?
#346 [08:21] <Andrio> TinkerPan, was it this? http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%208.1%20-%2064
#347 [08:24] <CBEAR> It doesn't look like it Andrio
#348 [08:24] <Andrio> CBEAR, then you can just delete the launcher and the data directory.
#349 [08:24] <Andrio> ??> CBEAR win/.minecraft
#350 [08:24] <Absol> CBEAR: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#351 [08:25] <CBEAR> Thanks!
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#354 [08:27] <YoungOG> I keep getting this local file error and it's not letting version 1.8 download so I can't play it
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#358 [08:30] <TinkerPan> Andrio yes it was
#359 [08:30] <Andrio> TinkerPan, doesn't seem like AMD has a driver listed for Windows 8. You can try upgrading to Windows 8.1 or 10.
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#361 [08:31] <TinkerPan> okay thanks
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#378 [08:51] <CamoLP> my minecraft crash by the try to start.What can i do
#379 [08:52] <CamoLP> bye
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#382 [08:59] <Griinor> Hello
#383 [08:59] <Griinor> I really need help for my Minecraft
#384 [09:00] <Griinor> There is a really huge graphic problem with my Minecraft, i'll send you a screenshot
#385 [09:02] <Griinor> http://imgur.com/Le4vw7S my minecraft is like it in game idk why, with or without texture pack
#386 [09:03] <Griinor> If someone can help me it would be nice
#387 [09:03] <Clock> try turning off mipmapping for starters
#388 [09:03] <Griinor> In Minecraft Options ?
#389 [09:03] <Clock> yes
#390 [09:04] <Griinor> It doesn't work...
#391 [09:04] <CubeTheThird> Griinor, are you using mods?
#392 [09:04] <CubeTheThird> Griinor, are you using mods?
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#394 [09:05] <Griinor> No just optifine
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#396 [09:05] <Griinor> And without optifine, it's doing the same
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#398 [09:06] <CubeTheThird> Griinor, can you send a screenshot without optifine?
#399 [09:06] <Griinor> If you want just wait a bit
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#401 [09:07] <Lutzee> CubeTheThird: Could be the hidden shader thing? or was that stripped out of 1.8.8 already?
#402 [09:07] <CubeTheThird> nah wasn't removed yet
#403 [09:07] <Griinor> Nah it's not enabled
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#405 [09:08] <Luizopefer> Hi,my minecraft not opening
#406 [09:08] <Luizopefer> here
#407 [09:08] <ZickeB3lla> ist ein supporter da ?
#408 [09:08] <Luizopefer> http://paste.ubuntu.com/13624267/
#409 [09:08] <Lutzee> Griinor: Can you delete the options.txt file from the .minecraft directory and try it again
#410 [09:08] <Griinor> It's almost worst xD
#411 [09:08] <CubeTheThird> Luizopefer, one moment
#412 [09:08] <Griinor> Which options ?
#413 [09:08] <Luizopefer> OK
#414 [09:08] <ZickeB3lla> Search Gm, or Supporter
#415 [09:09] <CubeTheThird> Luizopefer, download and install win 64 exe: https://downloadcenter.intel.com/download/25425/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-
#416 [09:09] <CubeTheThird> ZickeB3lla, do you need something?
#417 [09:09] <Lutzee> Griinor: Theres a file in the .minecraft folder called 'options', delete that
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#419 [09:09] <Griinor> I'll try
#420 [09:09] <Griinor> Just look at that screenshot without optifine
#421 [09:09] <ZickeB3lla> wie kann ich dir antworten CubeTheThird
#422 [09:09] <Luizopefer> Allright,thanks
#423 [09:09] <CubeTheThird> ??> ZickeB3lla lang/de
#424 [09:10] <Absol> ZickeB3lla: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#425 [09:10] <Griinor> http://imgur.com/51mEa1m
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#427 [09:10] <ZickeB3lla> lang/de
#428 [09:10] <ZickeB3lla> -.-
#429 [09:10] <Griinor> Did you see that Screenshot CubeTheThird ? http://imgur.com/51mEa1m
#430 [09:10] <Skalander97> I have 2 existing emails and they are both not registered as Mojang accounts, when I try to log into my Minecraft account it says the account has been migrated to a Mojang account. In other words I've been hacked or something because I haven't even known you were able to migrate it to Mojang accounts. I need help, I have no idea what to do...
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#432 [09:11] <CubeTheThird> Skalander97, you will have to contact Mojang about this
#433 [09:11] <CubeTheThird> ??> Skalander97 mojang/email
#434 [09:11] <Absol> Skalander97: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#435 [09:11] <Absol> Skalander97: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#437 [09:11] <CubeTheThird> Griinor, did you reset your options as recommended?
#438 [09:11] <Skalander97> Alright thanks
#439 [09:11] <ZickeB3lla> Get by Mojang not sent email account because I forgot my Minecraft data
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#443 [09:12] <Griinor> No i didn't, i'll do it
#444 [09:12] <CubeTheThird> ZickeB3lla, you will have to contact Mojang
#445 [09:12] <CubeTheThird> ??> ZickeB3lla mojang/email
#446 [09:12] <Absol> ZickeB3lla: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#447 [09:12] <Absol> ZickeB3lla: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#448 [09:14] <Griinor> CubeTheThird, still have problems...
#449 [09:15] <Griinor> Still the same
#450 [09:15] <CubeTheThird> Griinor, let's check your video drivers then
#451 [09:15] <CubeTheThird> ??> Griinor win/dxdiag
#452 [09:15] <Absol> Griinor: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#453 [09:16] <Griinor> CubeTheThird, i already did, i installed Intel Driver Update Utility, it doesn't find drivers... and for nVIDIA, it always say me my java version is not updated
#454 [09:16] <CubeTheThird> Griinor, please follow the instructions Absol gave you
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#457 [09:18] <Griinor> Cube the Third, you want me to Paste all here ?
#458 [09:18] <CubeTheThird> Griinor, no. paste it onto http://paste.ubuntu.com and give the link here, as indicated
#459 [09:18] <Chromaryu> ??> Griinor paste
#460 [09:18] <Absol> Griinor: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#461 [09:18] <Griinor> Ok
#462 [09:19] <Griinor> But... i'm french there is some text in french :/
#463 [09:19] <CubeTheThird> Griinor, that's fine
#464 [09:20] <Griinor> http://paste.ubuntu.com/13624479/
#465 [09:20] <Griinor> Well that's it :/
#466 [09:21] <CubeTheThird> Griinor, in-game, if you press f3, does it show Nvidia or Intel to the right, as your graphics?
#467 [09:21] <Griinor> Let me try
#468 [09:22] <Griinor> Intel
#469 [09:22] <CubeTheThird> Griinor, ah.. that's likely the problem. THe game should be running on your Nvidia graphics, instead of Intel.
#470 [09:22] <Griinor> Did you already see a problem like mine ? :/
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#472 [09:22] <Griinor> Can i change it ? x)
#473 [09:23] <CubeTheThird> Griinor, is your computer plugged in to a power outlet?
#474 [09:23] <Griinor> Uh ? Don't understand '-'
#475 [09:23] <Griinor> It's a laptop
#476 [09:23] <CubeTheThird> Griinor, yes. Is your laptop using battery power right now?
#477 [09:24] <Griinor> Well i can't put off the battery, but my laptop is plugged and charging my battery while using
#478 [09:24] <CubeTheThird> Griinor, ok good. Let me find you a guide to configure nvidia
#479 [09:25] <Griinor> Thanks !
#480 [09:25] <CubeTheThird> Griinor, here: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
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#482 [09:25] <Griinor> Where can i find the nVIDIA control panel ? x)
#483 [09:26] <CubeTheThird> Griinor, usually you can right-click on your Desktop to get there
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#485 [09:26] <Griinor> haha yes thanks
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#487 [09:27] <Griinor> Uhmm... mine is not the same as the picture !
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#489 [09:28] <CubeTheThird> hmm it's possible the layout has been changed. It should be similar though
#490 [09:29] <Griinor> I can't find the option they highlighted :(
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#497 [09:32] <Griinor> Ok i succeeded i'll test my mc now
#498 [09:32] <Griinor> Still bugged...
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#500 [09:33] <CubeTheThird> Griinor, does it show Nvidia being used now?
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#502 [09:35] <Griinor> Nooo.... wtf
#503 [09:36] <Griinor> Maybe i should reboot my laptop ?
#504 [09:36] <CubeTheThird> Griinor, can you make sure your computer's Power settings are set to maximum performance?
#505 [09:36] <Griinor> OH THANKS
#506 [09:37] <Griinor> I just forgot to apply changes !!!
#507 [09:37] <Griinor> Now it works !
#508 [09:37] <CubeTheThird> oh good!
#509 [09:37] <Griinor> Well i have a bit less fps but who cares :D
#510 [09:37] <Griinor> Really more playable thanks a lot
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#512 [09:40] <Griinor> Goodbye thanks again <3
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#519 [09:44] <Jarrodalan> I have reinstalled brand new copies of minecraft but every time I play, I get a couple minutes in and the program closes my game and gives an error message string.
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#523 [09:45] <Jarrodalan> Completely ignored arguments: [--nativeLauncherVersion, 286] [10:37:39] [Client thread/INFO]: Setting user: jarrodalan [10:37:39] [Client thread/INFO]: (Session ID is token:81b7731e08874731a572cee52254926f:e11efacb259d466fac0a3e989844fe5c) [10:37:40] [Client thread/INFO]: LWJGL Version: 2.9.4 [10:37:40] [Client thread/INFO]: Reloading ResourceManager: Default [10:37:42] [Sound Library Loader/INFO]: Starting up SoundSystem... [10:37:43] [Thread-6/I
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#548 [09:56] <Nero4_4> can`t open minecraft! Thats my DxDiag: http://paste.ubuntu.com/13607067/ Please help me!
#549 [09:56] <Normalised> anyone else having problems logging in to either minecraft or mojang?
#550 [09:56] <Normalised> even after a password reset i cant login
#551 [09:56] <Normalised> even after a password reset i cant login
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#555 [10:00] <InfernoHawlucha> minecrafthelp
#556 [10:00] <Nero4_4> can`t open minecraft! Thats my DxDiag: http://paste.ubuntu.com/13607067/ Please help me!
#557 [10:00] <InfernoHawlucha> me 2
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#560 [10:02] <cutemilly> my minecraft keeps crashing everytime i try to play
#561 [10:02] <cutemilly> i updated my java and still wont work
#562 [10:03] <Clock> ??> Nero4_4 win/update
#563 [10:03] <Absol> Nero4_4: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#564 [10:03] <cutemilly> Completely ignored arguments: [--nativeLauncherVersion, 286] [10:00:32] [Client thread/INFO]: Setting user: CuteMilly [10:00:32] [Client thread/INFO]: (Session ID is token:b332c4b477414c038e3fb2990e8344e2:78be8fa1aa2240c9bd8dbb1b5f86b3ba) [10:00:38] [Client thread/INFO]: LWJGL Version: 2.9.4 [10:00:39] [Client thread/INFO]: Reloading ResourceManager: Default [10:00:40] [Sound Library Loader/INFO]: Starting up SoundSystem... [10
#565 [10:03] <Clock> ??> cutemilly paste
#566 [10:03] <Absol> cutemilly: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#570 [10:04] <Clock> ??> Normalised login/throttle
#571 [10:04] <Absol> Normalised: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#572 [10:04] <Absol> Normalised: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#573 [10:04] <Normalised> hmm, ok. i'll see
#574 [10:05] <Normalised> none of the attempts were wrong as i use a password manager and tried 2 accounts. both failed
#575 [10:05] <Normalised> but thanks :)
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#593 [10:15] <Krauser366> Hello to everyone, I have a trouble from 2 days ago, the problem is that I can't see my skin, incluse I can't see the other guys's skin, this just happen if I play in 1.7 version but if I play on 1.8 versions everything is normal, so I want to know if is a issue of the Minecraft launcher or else.
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#597 [10:18] <IsItDamian> Minecraft doesn't login in do the correct username and password but it doesn't login and if it logs in it doesn't star
#598 [10:19] <Krauser366> Maybe someone is connected too in the same acc.
#599 [10:19] <IsItDamian> Yes but it happens all the time :(
#600 [10:19] <Krauser366> :/
#601 [10:19] <IsItDamian> Can i send a picture of the problem
#602 [10:19] <IsItDamian> Where it stops?
#603 [10:19] <Krauser366> Hey, do you have skin?
#604 [10:20] <IsItDamian> Yes?
#605 [10:20] <Krauser366> And you can see it if you play on 1.7 verions?
#606 [10:20] * goonfeets [goonfeets@notlogged] has joined #minecrafthelp
#607 [10:20] <goonfeets> Hello?
#608 [10:20] <IsItDamian> I dont know
#609 [10:20] <Krauser366> :/
#610 [10:20] <IsItDamian> I cant play minecraft
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#612 [10:20] <goonfeets> My in real life friend changed my minecraft username to "yoimgay"
#613 [10:20] <IsItDamian> Because of the problem
#614 [10:20] <goonfeets> My little brother watches me play and I don't think the name is appropriate
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#616 [10:20] <goonfeets> is there anyway to get it changed or anything?
#617 [10:21] <Krauser366> In mojang.account.com
#618 [10:21] <CubeTheThird> goonfeets, contact Mojang about it
#619 [10:21] <CubeTheThird> ??> goonfeets mojang/email
#620 [10:21] <Absol> goonfeets: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#621 [10:21] <Absol> goonfeets: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#622 [10:21] <goonfeets> Ok thanks
#623 [10:21] <goonfeets> That link you gave me is about payment issues though?
#624 [10:22] <CubeTheThird> goonfeets, account and payment issues
#625 [10:22] <goonfeets> yeah sorry, my bad
#626 [10:22] <CubeTheThird> Krauser366, are you using mods?
#627 [10:23] <Krauser366> Nope
#628 [10:23] <CubeTheThird> Krauser366, do you see your skin in singleplayer?
#629 [10:23] <Krauser366> No
#630 [10:23] <CubeTheThird> Krauser366, what do you see then?
#631 [10:23] <Krauser366> Just I see the Steve's skin.
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#633 [10:24] <CubeTheThird> Krauser366, what is your minecraft username?
#634 [10:24] <Krauser366> If I go to HyPixel is the same thing
#635 [10:24] <Krauser366> Same as here
#636 [10:24] <Krauser366> Krauser366
#637 [10:24] <CubeTheThird> Krauser366, this is your skin? http://textures.minecraft.net/texture/73edb9a561f54ca9af6aae976f143eba910bfc8e1947df4bb5e25f54af810aa
#638 [10:25] <Krauser366> Yes.
#639 [10:25] <CubeTheThird> Krauser366, in-game, hold f3 + c to generate a crash report
#640 [10:25] <Krauser366> Okay, let me open the Minecraft
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#647 [10:28] <Krauser366> Done.
#648 [10:28] <CubeTheThird> Krauser366, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#652 [10:31] <Krauser366> Here http://paste.ubuntu.com/13625622/
#653 [10:32] <CubeTheThird> Krauser366, your report indicates your client is modded
#654 [10:32] <Krauser366> What means?
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#656 [10:32] <CubeTheThird> Krauser366, that means you are not using the standard version of the game, but a modified version
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#658 [10:33] <Krauser366> Hmmm, just I have the OptiFine installed, I don't know if that's the cause
#659 [10:33] <Quick_Madnes> can someone help me please??
#660 [10:33] <CubeTheThird> Krauser366, optifine is a mod. Try the game without it
#661 [10:33] <CubeTheThird> Quick_Madnes, with what?
#662 [10:33] <Krauser366> Okay
#663 [10:33] <Quick_Madnes> can u check my dxdiag copy?
#664 [10:34] <Graser10> recently upgraded to Windows 10 and it crashes, i already updated my Graphics Driver and Java.. no luck, any help?
#665 [10:34] <CubeTheThird> Quick_Madnes, yes give a link to it here
#666 [10:34] <Quick_Madnes> http://paste.ubuntu.com/13625634/
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#668 [10:34] <CubeTheThird> Graser10, do you have a dxdiag report?
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#670 [10:34] <CubeTheThird> Quick_Madnes, one moment
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#672 [10:34] <Quick_Madnes> sure
#673 [10:34] <Graser10> not sure what that means
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#675 [10:35] <CubeTheThird> Quick_Madnes, try download and install https://downloadcenter.intel.com/download/24970/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit
#676 [10:35] <Krauser366> Has been fixed, I can see my skin again, so I can't use the OptiFine in 1.7 versions?
#677 [10:35] <CubeTheThird> ??> Graser10_ win/dxdiag
#678 [10:35] <Absol> Graser10_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#679 [10:35] <Quick_Madnes> thank you,will let you know how it goes :3
#680 [10:35] <CubeTheThird> Krauser366, it seems to cause issues with skins
#681 [10:36] <Graser10_> like i said i already upgraded my Graphics Driver like the link says it didn't help
#682 [10:36] <Quick_Madnes> do i need to download both those files or?
#683 [10:36] <Krauser366> :/ well, if I download and install another version of the OptiFine the trouble it stills?
#684 [10:37] <CubeTheThird> Krauser366, I don't know. We don't support mods here
#685 [10:37] <CubeTheThird> Graser10_, please follow the instructions at that link (it's a different one) to provide us with a dxdiag reprot
#686 [10:37] <Krauser366> Well, thank you for you help Cube. :)
#687 [10:37] <CubeTheThird> *report
#688 [10:37] <CubeTheThird> Quick_Madnes, just the exe
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#690 [10:38] <Quick_Madnes> okay thx
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#692 [10:38] <Nero4_4> Thx for your help!
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#711 [10:53] <Quick_Madnes> hey thx to who ever helped me :* <3 it works well im gratefull :D
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#723 [10:58] <goggelogge> I have problems with video drivers made since the site but did not help. Maybe I did something wrong. HELP
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#725 [10:58] <Graser10> i got my DxDiag report
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#731 [10:59] <xWIKTORES> http://paste.ubuntu.com/13625997/
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#735 [11:00] <Graser10> paste.ubuntu.com/13626045
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#741 [11:02] <Graser10_> Minecraft keeps crashing since i updated to Windows 10 i have my DxDiag report please help
#742 [11:03] <CubeTheThird> Graser10_, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#743 [11:03] <Graser10_> -.-
#744 [11:04] <Graser10_> So no way i can play Minecraft on this computer?
#745 [11:04] <niel> downgrade to windows 7
#746 [11:04] <Graser10_> yeah no thanks
#747 [11:05] <niel> well you cant play any 3d games
#748 [11:05] <niel> not just minecraft
#749 [11:05] <Graser10_> okay
#750 [11:05] <niel> or get a new gpu
#751 [11:05] <niel> like a 750 ti
#752 [11:05] <niel> like a 750 ti
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#767 [11:21] <adam> .mcping 46.117.158.75
#768 [11:21] <adam> x
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#770 [11:22] <CubeTheThird> .m 46.117.158.75
#771 [11:22] <PangeaBot> 46.117.158.75 is up with 2/20 players and a latency of 321.904ms, running 1.8.6 (47), with an MOTD of "14Mineplex-Server!".
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#775 [11:23] <zomcry> hey, need help, not sure EXACTLY what the problem is http://paste.ubuntu.com/13626429/
#776 [11:24] <KrissyV123> switched to windows 10 message tells need to update driver. Have Intel, after running the Intel tool still no result. Have copied via the DXDIAG information to http://paste.ubuntu.com/13626362/
#777 [11:24] <CubeTheThird> KrissyV123, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#779 [11:24] <CubeTheThird> zomcry, delete your minecraft launcher, and get the new one from minecraft.net/download
#780 [11:24] <KrissyV123> thanks
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#782 [11:25] <zomcry> what do you mean by the new one?
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#784 [11:26] <CubeTheThird> zomcry, should be called Minecraft.msi
#785 [11:26] <zomcry> ok, i'll try it now
#786 [11:27] <zomcry> well, minecraft works fine, it's just the technic launcher
#787 [11:27] <zomcry> the launcher loads fine but the modpack won't load at all and it will send me back to the launcher
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#789 [11:28] <CubeTheThird> sorry, we don't support mods
#790 [11:29] <zomcry> ok :/ thanks anyway
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#804 [11:48] <capfin> Is ayone here?
#805 [11:48] <capfin> anyone*
#806 [11:49] <capfin> my minecraft keeps on lagging and says it detected an old card and how can i fix this?
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#812 [11:51] <BigDiggers> http://paste.ubuntu.com/13626875/
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#817 [11:58] <_ben_ben> hi
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#823 [12:06] <willlibobo> Recent upgrade to Windows 10; Now MC gives message, "Pixel format not accelerated." I DO have latest graphics card driver, and it worked before Windows 10. Tried reverting to an older graphics card. No good.
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#833 [12:13] <lebarron545> wath can i do whenne mincraft saying Java.lang.Nullpointer exception:group?
#834 [12:13] <willlibobo> I meant to say, I tried reverting to an older display driver. But everything displayed in distorted fashion.
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#836 [12:14] <FrostMonkey2003> my minecraft has crased
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#856 [12:29] <creeperman> can i have some help with a modded minecraft issue?
#857 [12:30] <Oldrich> I have a problem with sound. Minecraft 1.8.8.- Single player, Win 10 64. First everything was OK, then if I close minecraft and run again, no sound. Restart help. Then I find solution without restart - F3+S. But now it doesnť help any more. Restart no help either. I tried to reinstal, doesnt help. Please help.
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#859 [12:31] <creeperman> oldrich
#860 [12:31] <creeperman> are you on mac or windows?
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#862 [12:32] <Oldrich> I´m at Windows 10 64 bit
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#864 [12:33] <creeperman> HMM
#865 [12:33] <creeperman> idk
#866 [12:34] <Oldrich> I will try restart, because I did not restart PC after reinstall... I´ll be back ;-)
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#868 [12:34] <creeperman> wait
#869 [12:34] <creeperman> ik wat to do
#870 [12:34] <Oldrich> ?
#871 [12:35] <creeperman> do u have a skype
#872 [12:35] <Lord_Ralex> Why would you need Skype
#873 [12:35] <creeperman> screen share
#874 [12:35] <creeperman> its a file thingy
#875 [12:35] <cesar> I forgot my username and password
#876 [12:35] <Lord_Ralex> There is no reason to.
#877 [12:35] <creeperman> im talking to oldrich guys
#878 [12:35] <Lord_Ralex> creeperman, so? You do not need to use Skype to assist.
#879 [12:36] <creeperman> iim saying it is alot easier
#880 [12:36] <creeperman> im*
#881 [12:36] <cesar> I forgot my username and password
#882 [12:36] <creeperman> what is the problem with asking for skype
#883 [12:36] <creeperman> ill happily give mine out
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#885 [12:36] <Lord_Ralex> creeperman, because you do not need ot use it, and I do not trust anyone who just asks others to add them on Skype.
#886 [12:36] <creeperman> he can block me
#887 [12:37] <Lord_Ralex> You can either assist him publicly using this very medium, or not help at all.
#888 [12:37] <creeperman> and u will do what>
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#890 [12:37] <Lord_Ralex> Everything I can to make sure the users are safe.
#891 [12:37] <creeperman> yah ok
#892 [12:38] <creeperman> Oldrich: my skype is legoandrew_1
#893 [12:38] * Lord_Ralex kicked creeperman from #minecrafthelp (Reason: reeperman :Which includes banning people like you. Go away.)
#894 [12:38] <Lord_Ralex> Oldrich, for your own safely, do not add him.
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#910 [12:45] <Squeeze_TV> Hey my minecraft is crashed i just downloaded windows 10 and it says ouu it looks like your game is modded
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#912 [12:46] <SuperGoldenGamers> so on minecraft launcher when i push play it says downloading all the minecraft files the n the launcher closes then restarts and it says sorry but minecraft launcher has crashed
#913 [12:47] * Thobex [Thobex@notlogged] has joined #minecrafthelp
#914 [12:47] <mattym> ??> launcher/crash-log
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#916 [12:47] <mattym> ?? launcher/crash-log
#917 [12:47] <mattym> ?? launcher/crash-log
#918 [12:47] <Absol> launcher/crash-log: We need to see your crash log, which appears after a crash.
#919 [12:47] <Absol> launcher/crash-log: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#920 [12:48] <Squeeze_TV_> ---- Minecraft Crash Report ---- // I bet Cylons wouldn't have this problem. Time: 02.12.15 19:47 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247)
#921 [12:48] <Squeeze_TV_> it is my crash report
#922 [12:49] <mattym> Squeeze_TV_, Please follow directions
#923 [12:49] <Squeeze_TV_> sry i didn't see it :l
#924 [12:50] <Squeeze_TV_> http://paste.ubuntu.com/13627712/
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#926 [12:52] <mattym> Squeeze_TV_, Any chance you know your graphics card model?
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#930 [12:54] <Squeeze_TV> http://paste.ubuntu.com/13627891/
#931 [12:54] <mattym> Squeeze_TV_, Any chance you know your graphics card model?
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#933 [12:56] <mattym> Squeeze_TV, NVM i found it
#934 [12:56] <JDHallows> I am having trouble accessing my account, I have typed in my email/password multiple times and reset my password multiple times. However, every time it just come back the error "Error! Unknown e-mail address or password."
#935 [12:57] <JDHallows> Should I just email Mojang or wait a while and try again? Or is there something I can do to fix it?
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#937 [12:58] <mattym> ??> JDHallows login/throttle
#938 [12:58] <Absol> JDHallows: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#939 [12:58] <Absol> JDHallows: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#940 [12:58] <mattym> Squeeze_TV, Download and Install the file on this page that was released on 11/30 http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
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#944 [12:59] <JDHallows> Thank you much, I will do that then. I wish that the website would have said that instead of just giving me an error message :/ Thanks!
#945 [13:00] <mattym> JDHallows, Its part of the system, its meant not to be known
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#947 [13:03] <muggleanna> It said that my drivers were probably out of date so I went through the "pixel format not accelerated" page and downloaded the driver checking thing and it said I don't have any drivers? here's my dxdiag http://paste.ubuntu.com/13627962/
#948 [13:03] <mattym> muggleanna, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#949 [13:04] <muggleanna> Ahh, alright. Thank you!
#950 [13:05] <Squeeze_TV> Thank you so much :)))
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#954 [13:09] <Ironcreeper2004> Hi, my name is Theo. Ever since i came on minecraft about 30 mins ago all my servers i have added before seem to be gone and it just says scanning for games on your local network. Hope you can help. Thanks
#955 [13:10] <mattym> Ironcreeper2004, Sounds like the server list got messed up. You will need to re-add them
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#959 [13:11] <Ironcreeper2004> Ok is there anyway of finding them again rather than having to add them all back in? And will my memory on those servers still be there?
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#961 [13:12] <mattym> Ironcreeper2004, It shouldnt effect anything ingame on those servers. But you will have to manually re-add them
#962 [13:12] <mattym> Ironcreeper2004, If you add them and loose them again, then do this
#963 [13:12] <mattym> ??> Ironcreeper2004 win/reinst
#964 [13:12] <Absol> Ironcreeper2004: You may need to reinstall the locally installed files that Minecraft puts into place.
#965 [13:12] <Absol> Ironcreeper2004: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#967 [13:13] <REZENDEEVIL> ok
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#970 [13:15] <Ironcreeper2004> Ok so on the .minecraft server delete everything except the file that says 'saves'?
#971 [13:15] <Ironcreeper2004> .minecraft folder*
#972 [13:15] <PangeaBot> (Ironcreeper2004) That's not a valid Minecraft username, UUID, or server IP.
#973 [13:15] <mattym> Ironcreeper2004, Yes
#974 [13:15] <Ironcreeper2004> Ok i will try thanks
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#976 [13:16] <REZENDEEVIL> My minecraft is not working
#977 [13:17] <REZENDEEVIL> what should I do
#978 [13:17] <mattym> REZENDEEVIL, IT would help if you explained the problem
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#980 [13:20] <REZENDEEVIL> when I open my minecraft he says he does not work
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#983 [13:20] <Dragon_Miner_1> is it normal my minecraft textures are buggy?
#984 [13:20] <mattym> Dragon_Miner_1, Are you on the default textures?
#985 [13:21] <Dragon_Miner_1> yeah
#986 [13:21] <mattym> REZENDEEVIL, Details please, everyone here has a problem with the game. you arent giving me any usefull info
#987 [13:21] <mattym> Dragon_Miner_1, Can you get a screenshot of it
#988 [13:21] <Dragon_Miner_1> it is only on minecraft on other games i have no problems with bug
#989 [13:21] <Dragon_Miner_1> can i upload a screenshot to this
#990 [13:21] <Ironcreeper2004> Hi, this did nothing except delete all my texture packs
#991 [13:22] <mattym> Ironcreeper2004, It cleared out the corrupted server list, now you can re-add the server and they should stay there
#992 [13:22] <Dragon_Miner_1> how do i add a screenshot?
#993 [13:22] <mattym> Dragon_Miner_1, Upload it to imgur.com
#994 [13:22] <mattym> Dragon_Miner_1, Then get me the link to it
#995 [13:22] <Dragon_Miner_1> ok
#996 [13:22] <REZENDEEVIL> bye
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#999 [13:23] <Ironcreeper2004> Oh ok, thanks for your help
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#1004 [13:26] <Dragon_Miner_1> sorry for waiting heres the texture bug link of my screenshot
#1005 [13:26] <Dragon_Miner_1> http://imgur.com/6ILTU6b
#1006 [13:26] <Dragon_Miner_1> you must zoom in to see it
#1007 [13:27] <Dragon_Miner_1> mattym?
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#1009 [13:27] <Dragon_Miner_1> http://imgur.com/6ILTU6b
#1010 [13:27] <mattym> Dragon_Miner_1, Im not seeing what it is you think is wrong?
#1011 [13:27] <Dragon_Miner_1> texture bug
#1012 [13:28] <mattym> Dragon_Miner_1, Oh, the lines?
#1013 [13:28] <Dragon_Miner_1> did you zoom in?
#1014 [13:28] <Dragon_Miner_1> yeah
#1015 [13:28] <Dragon_Miner_1> the lines
#1016 [13:28] <mattym> Dragon_Miner_1, Go into the options, then Video Options, and try setting the Mipmap setting to Off
#1017 [13:28] <Dragon_Miner_1> this is ok
#1018 [13:29] <mattym> Dragon_Miner_1, Did you change the setting, did it fix the lines?
#1019 [13:29] <Dragon_Miner_1> yeah thanks man :)
#1020 [13:29] <momtocole> hellp
#1021 [13:30] <Dragon_Miner_1> what are actually the mipmap levels?
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#1028 [13:31] <Dragon_Miner_1> what are mipmap levels?
#1029 [13:32] <momtocole> My son is transitioning from the console game to the PC game. Getting a Gaming PC for XMAS which he doesn't know. I need to decide on Realms or the Standard Game. It seems that the defining factor is the use of Mods. Realms appears to be more user friendly but you can't use MODS. Is that correct?
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#1031 [13:32] <Gabusiaxdd> hello
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#1034 [13:33] <momtocole> Also what other additional items can I purchase that would enhance playing on the PC?
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#1040 [13:34] <momtocole> Has anyone purchased the MOD design kits. My son is almost 10 and has played alot of PC games using my husbands computer. He is very comfortable, and he is very bright. Are these MOD design kits worth it?
#1041 [13:35] <mattym> momtocole, The Realms service is not the game
#1042 [13:36] <mattym> momtocole, The Realms service is only if you want to rent a server hosted through Mojang
#1043 [13:36] <mattym> momtocole, To play the game all you need is to purchase is the PC version of the game
#1044 [13:36] <momtocole> @mattym oh, its just an additional service for the server otherwise you have the need to create a server which is what the difficult part is?
#1045 [13:36] <mattym> momtocole, And no one should be paying for anything related to Mod on the game
#1046 [13:37] <mattym> momtocole, Unless you plan on hosting a server, there is no need to create a server the normal way or with Realms
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#1050 [13:38] <momtocole> <mattym> so hosting a server is just about a group of people playing together? Is that the only way to play multi-player?
#1051 [13:39] <mattym> momtocole, And to one of your previous questions, if the computer you are getting is markedted as a gaming PC, there shouldnt be anything else you need
#1052 [13:39] <X_StoneFire_X> Yes hello
#1053 [13:39] <mattym> momtocole, No, he can join other servers, as well as having friends join other servers
#1054 [13:39] <mattym> momtocole, The only reason to run your own would be if you wanted to be the one in control of it
#1055 [13:39] <momtocole> Oh I see, lots to learn
#1056 [13:40] <X_StoneFire_X> So if i click on Minecraft Play there comes always an icon with Fix The Problem i have a Windows 7 PC what can i do
#1057 [13:40] <mattym> X_StoneFire_X, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1058 [13:40] <X_StoneFire_X> http://paste.ubuntu.com/13628608/
#1059 [13:40] <X_StoneFire_X> I posted it
#1060 [13:40] <mattym> X_StoneFire_X, Ok one moment
#1061 [13:40] <X_StoneFire_X> Ok, thank you
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#1063 [13:41] <X_StoneFire_X> I just buyed the game
#1064 [13:41] <momtocole> <mattym> Back to MODS...when you say no one should be purchasing MODS related to minecraft is that because you can access them free? Or do you mean it isn't allowed? Finally, what about creating your own using Design kits?
#1065 [13:41] <mattym> X_StoneFire_X, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#1066 [13:41] <X_StoneFire_X> Ok thank you very much
#1067 [13:42] <mattym> momtocole, There are free, but unsupported by official means, which means if you have a problem you need to contact the mod maker
#1068 [13:42] <mattym> momtocole, And as far as i am aware, there are no actual design kits
#1069 [13:42] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#1070 [13:43] <momtocole> Do you know anyone that has done the Design MOD course and come away with valuable information for the price?
#1071 [13:44] <momtocole> <mattym> should we load a specific OS on the computer to prevent possible issues running the game?
#1072 [13:44] <mattym> momtocole, Minecraft works fine on all OS as long as the computer is new and recent
#1073 [13:44] <mattym> momtocole, And if my search is correct, this course you are talking about has nothing to do with Minecraft
#1074 [13:45] <momtocole> <mattym> Great...is Minecraft a download or a disk? Should I just download from this site?
#1075 [13:45] * pao [pao@notlogged] has joined #minecrafthelp
#1076 [13:45] <mattym> momtocole, Its just a download
#1077 [13:45] <mattym> momtocole, Once you purchase it, there is a link on your mojang account
#1078 [13:45] <pao> I can't sign into my minecraft/mojang account
#1079 [13:46] <mattym> momtocole, You can also download it again at the minecraft.net site
#1080 [13:46] <X_StoneFire_X> Its me from the Catalyst Sofware i downloaded it but dit not worked again i have again the same problem
#1081 [13:46] * Ugne1211 [Ugne1211@notlogged] has quit. (Quit: Web client closed)
#1082 [13:46] <mattym> pao, What happens when you try?
#1083 [13:46] <momtocole> <mattym> www.youthdigital.com/minecraft-mod-design.html
#1084 [13:46] <pao> It says invalid credentials
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#1086 [13:46] <mattym> X_StoneFire_X, Did you restart after the install?
#1087 [13:46] <X_StoneFire_X> My computer ?
#1088 [13:46] <X_StoneFire_X> Or game
#1089 [13:46] <mattym> X_StoneFire_X, Computer
#1090 [13:47] <X_StoneFire_X> No i will try
#1091 [13:47] <mattym> momtocole, As far as i can tell, that course would be useless, anything it would instruct you on how to do, would already be available
#1092 [13:47] <X_StoneFire_X> Thanks For Youre Help
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#1094 [13:47] <momtocole> <mattym> thanks so much for taking the time to answer my questions, it was very helpful for this dumb old mom :)
#1095 [13:47] <mattym> momtocole, If your child is in any way interested in computer programming, then it may be usefull, but its up to you
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#1105 [13:54] <Ugne1211> http://paste.ubuntu.com/13628502/
#1106 [13:55] <Ugne1211> cant get minecraft to work
#1107 [13:55] <IamcePanda> My minecraft has run out of RAM and I have done everything that the "OUT OF MEMORY" page has told me to do but it hasn't worked and I still can't play even though i have tried to put more memory on it!
#1108 [13:55] <Ugne1211> help please
#1109 [13:56] <Nocivo444> Hello. I am thinking in buying a gaming laptop, and I would like to know if it can record minecraft servers. It's Asus ROG GL551JW-CN253T
#1110 [13:57] <Nocivo444> Anyone online?
#1111 [13:57] <IamcePanda> Can someone plz help me?
#1112 [13:58] <Nocivo444> I NEED HELP
#1113 [13:58] * X_StoneFire_X [X_StoneFire_X@notlogged] has joined #minecrafthelp
#1114 [13:58] <Nocivo444> Hello
#1115 [13:58] <Nocivo444> i need help
#1116 [13:58] <Nocivo444> Pls
#1117 [13:59] <IamcePanda> Is anyone online?
#1118 [13:59] <Nocivo444> -.-
#1119 [13:59] * bobo [bobo@notlogged] has quit. (Remote host closed the connection)
#1120 [13:59] * Nok [Nok@notlogged] has quit. (Remote host closed the connection)
#1121 [13:59] * Jerzerak [Jerzerak@notlogged] has quit. (Remote host closed the connection)
#1122 [13:59] <IamcePanda> ;(
#1123 [13:59] <Nocivo444> Lololololololololoololololol boring
#1124 [13:59] <Nocivo444> Forget it
#1125 [13:59] <Nocivo444> I'm buying it now
#1126 [13:59] <IamcePanda> ahhh ^-^ okay dude
#1127 [13:59] <Nocivo444> 1500 dollars
#1128 [14:00] <X_StoneFire_X> Hello
#1129 [14:00] <IamcePanda> dont get a bad one tho
#1130 [14:00] <Nocivo444> Hell
#1131 [14:00] <X_StoneFire_X> Can sombody help me
#1132 [14:00] <Nocivo444> Welcome to the waiting chat
#1133 [14:00] <X_StoneFire_X> Okj xD
#1134 [14:00] <Nocivo444> Talk to people you never seen
#1135 [14:00] <Nocivo444> And wait
#1136 [14:00] <IamcePanda> YAY I LOVE WAITING! -_-
#1137 [14:00] <X_StoneFire_X> I hate it -_-
#1138 [14:00] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#1139 [14:01] <X_StoneFire_X> Hello Matym
#1140 [14:01] <Nocivo444> With the new functionality of.... WAITING!!!!
#1141 [14:01] <IamcePanda> My name Jeff...
#1142 [14:01] <X_StoneFire_X> My name is Theodor
#1143 [14:01] <Nocivo444> My name is trains
#1144 [14:01] <X_StoneFire_X> Okj xD
#1145 [14:01] * Ugne1211 [Ugne1211@notlogged] has quit. (Quit: Web client closed)
#1146 [14:01] <Nocivo444> My name prestonplayz
#1147 [14:02] <Nocivo444> By
#1148 [14:02] <IamcePanda> My name Jeff
#1149 [14:02] * Nocivo444 [Nocivo444@notlogged] has quit. (Quit: Web client closed)
#1150 [14:02] <X_StoneFire_X> Myne is THeodor
#1151 [14:02] <IamcePanda> nice...
#1152 [14:02] <X_StoneFire_X> Yup
#1153 [14:02] <IamcePanda> do u play in hypixel?
#1154 [14:03] * X_StoneFire_X_ [X_StoneFire_X_@notlogged] has joined #minecrafthelp
#1155 [14:03] <X_StoneFire_X_> Hello,
#1156 [14:03] <IamcePanda> hi
#1157 [14:03] <X_StoneFire_X_> Waiting xD
#1158 [14:03] <IamcePanda> i'm waiting
#1159 [14:03] * Ugne1211 [Ugne1211@notlogged] has joined #minecrafthelp
#1160 [14:03] <IamcePanda> lol ahhh im bored
#1161 [14:03] <Ugne1211> http://paste.ubuntu.com/13628502/
#1162 [14:03] <X_StoneFire_X_> Yes me to i cant play
#1163 [14:04] <Ugne1211> minecraft not working
#1164 [14:04] <IamcePanda> lol well my Minecraft has run out of ram -_- I HATE U RAAMM y u do dis to meee
#1165 [14:04] * Stoic45 [Stoic45@notlogged] has joined #minecrafthelp
#1166 [14:05] <IamcePanda> My minecraft has run out of RAM and I have done everything that the "OUT OF MEMORY" page has told me to do but it hasn't worked and I still can't play even though i have tried to put more memory on it!
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#1171 [14:06] <X_StoneFire_X> Yes and if i click on play there comes Fix The Problem
#1172 [14:06] <IamcePanda> My minecraft has run out of RAM and I have done everything that the "OUT OF MEMORY" page has told me to do but it hasn't worked and I still can't play even though i have tried to put more memory on it can you please help?
#1173 [14:06] <IamcePanda> YEH SAMEE!! has urs ran out of ram??
#1174 [14:06] <Stoic45> I am getting a error message saying auth servers inaccesible
#1175 [14:07] <X_StoneFire_X> Ho is Samee
#1176 [14:07] <X_StoneFire_X> Who
#1177 [14:07] <X_StoneFire_X> OW you have the same problem as me xD
#1178 [14:07] * Clarkcj [Clarkcj@notlogged] has joined #minecrafthelp
#1179 [14:07] <X_StoneFire_X> No i dont think so
#1180 [14:07] <IamcePanda> 0_0 DUDE X_StoneFire_X create a new profile and u can PLAY AHHH IM CLEVER!! profile as in yeh well that thing
#1181 [14:08] <IamcePanda> :P
#1182 [14:08] <X_StoneFire_X> Ok :p
#1183 [14:09] * pao [pao@notlogged] has joined #minecrafthelp
#1184 [14:09] <IamcePanda> well i think anyways
#1185 [14:09] <pao> I cant sign into my Mojang/Minecraft account
#1186 [14:10] <Stoic45> are you getting a message saying auth servers inaccessible
#1187 [14:10] <pao> No, invalid credentials
#1188 [14:10] <IamcePanda> X_StoneFire_X i think you need to be on a different version
#1189 [14:10] <X_StoneFire_X> Idk what happend
#1190 [14:10] <X_StoneFire_X> I just buyd it
#1191 [14:10] <IamcePanda> X_StoneFire_X i think you need to be on a different version !
#1192 [14:10] <IamcePanda> 0_0 srsly?
#1193 [14:11] <IamcePanda> idk i could play 1.9
#1194 [14:11] <X_StoneFire_X> The mine is 1.6.48
#1195 [14:11] <IamcePanda> the screen shotz?
#1196 [14:11] <IamcePanda> but now i dont think i cant ;( im not clever
#1197 [14:11] <X_StoneFire_X> I hate that
#1198 [14:12] <Ugne1211> cant open minecraft http://paste.ubuntu.com/13628502/
#1199 [14:12] <IamcePanda> ...HAAALP
#1200 [14:12] <mattym> X_StoneFire_X, Can you get me a fresh dxdiag report
#1201 [14:12] <X_StoneFire_X> ------------------ System Information ------------------ Time of this report: 12/2/2015, 20:22:49 Machine name: PCTOSHIBA Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532) Language: Dutch (Regional Setting: Dutch) System Manufacturer: TOSHIBA System Model: Satellite A300D BIOS: Ver 1.00PARTTBL Processor: AMD Turion(t
#1202 [14:12] <X_StoneFire_X> :p
#1203 [14:12] <mattym> ??> X_StoneFire_X paste
#1204 [14:12] <Absol> X_StoneFire_X: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1205 [14:13] <IamcePanda> yeh i can play 1.9 :) but that wait u have 32-bit?
#1206 [14:13] <mattym> X_StoneFire_X, Please use the paste site to submit it, its too long for that chat
#1207 [14:13] <X_StoneFire_X_> http://paste.ubuntu.com/13629162/
#1208 [14:13] <mattym> IamcePanda, What is the problem you are having
#1209 [14:13] * andreistere [andreistere@notlogged] has joined #minecrafthelp
#1210 [14:14] <mattym> X_StoneFire_X_, Did you re-run the dxdiag command or give me the old log?
#1211 [14:14] <IamcePanda> My minecraft has run out of RAM and I have done everything that the "OUT OF MEMORY" page has told me to do but it hasn't worked and I still can't play even though i have tried to put more memory on it!
#1212 [14:14] <X_StoneFire_X_> No
#1213 [14:14] <X_StoneFire_X_> So what do i have to do
#1214 [14:14] <mattym> IamcePanda, Remove your texture packs
#1215 [14:14] <IamcePanda> How?
#1216 [14:14] <mattym> ??> X_StoneFire_X_ win/dxdiag
#1217 [14:14] <Absol> X_StoneFire_X_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1218 [14:14] * andreistere [andreistere@notlogged] has quit. (Client Quit)
#1219 [14:14] <Ugne1211> help
#1220 [14:15] <mattym> X_StoneFire_X_, Follow all the isntructions in the link from Absol from scratch
#1221 [14:15] <mattym> IamcePanda, Go to the folder you put them in and delte them
#1222 [14:15] <Ugne1211> http://paste.ubuntu.com/13628502/
#1223 [14:15] <X_StoneFire_X_> Ok i opend the xDialog
#1224 [14:15] <IamcePanda> okay
#1225 [14:15] <mattym> Ugne1211, One moment
#1226 [14:15] <Ugne1211> thanks :)
#1227 [14:15] <IamcePanda> 1 sec this might take some time :/
#1228 [14:16] <X_StoneFire_X_> I restart my PC before and it didnt worked
#1229 [14:16] <mattym> Ugne1211, Download and Install the file from here http://www.geforce.com/drivers/results/94790
#1230 [14:16] <mattym> X_StoneFire_X_, You need to follow the directions in the link, to make a fresh dxdiag report and get me the link to it
#1231 [14:16] <X_StoneFire_X_> http://paste.ubuntu.com/13629162/ thats the mine
#1232 [14:17] <X_StoneFire_X_> Ok i stay in chat
#1233 [14:17] <mattym> X_StoneFire_X_, You are still just giving me the old one
#1234 [14:17] <Ugne1211> ok
#1235 [14:17] <Ugne1211> downloading
#1236 [14:17] <X_StoneFire_X_> Il giv you the new one
#1237 [14:17] <Ugne1211> what then?
#1238 [14:18] <mattym> Ugne1211, Once you download it install/run it and follow the instructions the program give you
#1239 [14:18] <IamcePanda> yeh what would the folder be called?
#1240 [14:19] * Stoic45 [Stoic45@notlogged] has quit. (Quit: Web client closed)
#1241 [14:19] <mattym> IamcePanda, If you open the launcher, hit the Edit Profile button, then the Open Game Dir button
#1242 [14:19] <IamcePanda> okay
#1243 [14:19] <mattym> IamcePanda, IN the folder that opens, delete the resource packs folders
#1244 [14:19] <Ugne1211> waiting to download
#1245 [14:19] <IamcePanda> all of them?
#1246 [14:20] <mattym> IamcePanda, Yes
#1247 [14:20] <IamcePanda> okay
#1248 [14:20] * bobo [bobo@notlogged] has joined #minecrafthelp
#1249 [14:21] <IamcePanda> i think i did it
#1250 [14:21] <X_StoneFire_X_> http://paste.ubuntu.com/13629275/ is this the good one ?
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#1253 [14:22] <mattym> X_StoneFire_X_, Yes
#1254 [14:22] <X_StoneFire_X_> Ok finally :p
#1255 [14:22] <mattym> X_StoneFire_X_, Did the installer give you any errors when you tried to install the Catalyst program?
#1256 [14:22] <X_StoneFire_X_> No
#1257 [14:23] <X_StoneFire_X_> I just downloaded it
#1258 [14:23] <IamcePanda> Yep I have done it but it kept the "native log" witch i'm guessing is the deafult pack
#1259 [14:23] * GreeDee [GreeDee@notlogged] has joined #minecrafthelp
#1260 [14:23] <mattym> X_StoneFire_X_, I said to Download AND Install it
#1261 [14:23] <X_StoneFire_X_> Ok
#1262 [14:23] <mattym> IamcePanda, No, native log is just a file that gets made when you launch
#1263 [14:23] <IamcePanda> oh okay
#1264 [14:24] <X_StoneFire_X_> Il try
#1265 [14:24] <IamcePanda> well i can play 1.9
#1266 [14:24] * Zyferus [Zyferus@notlogged] has quit. (Ping timeout: 190 seconds)
#1267 [14:24] <mattym> IamcePanda, You need to set the version if you want to use another
#1268 [14:24] <Ugne1211> when the program instales is that it?
#1269 [14:24] <X_StoneFire_X_> Can you send me the site pleas
#1270 [14:25] <mattym> Ugne1211, If it installs without error, restart the computer, then try Minecraft again
#1271 [14:25] <mattym> X_StoneFire_X_, What?
#1272 [14:25] <IamcePanda> yeh but i don't know if that will work i'll try it :/
#1273 [14:25] <mattym> X_StoneFire_X_, You should have the file on your computer, run it
#1274 [14:25] <X_StoneFire_X_> Ok
#1275 [14:25] <IamcePanda> OMG IT DID THANKS YOU SOOOO MUCH! <3
#1276 [14:25] <Ugne1211> thanks mattym
#1277 [14:26] <mattym> IamcePanda, One of your texture packs was too large for your PC to handle
#1278 [14:26] <IamcePanda> okay
#1279 [14:26] <mattym> IamcePanda, Only try small resolution textures
#1280 [14:26] * LAIAM [LAIAM@notlogged] has joined #minecrafthelp
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#1282 [14:27] <IamcePanda> yeh will do actually in case that happens agian ill just stick with the deafult one <3 thank you mattym
#1283 [14:27] <X_StoneFire_X_> I dont have it on my PC ?
#1284 [14:27] * david [david@notlogged] has joined #minecrafthelp
#1285 [14:27] * LAIAM [LAIAM@notlogged] has quit. (Client Quit)
#1286 [14:27] <david> i cannot get to login to order minecraft
#1287 [14:27] <X_StoneFire_X_> The File
#1288 [14:28] <mattym> X_StoneFire_X_, One moment
#1289 [14:28] <X_StoneFire_X_> Ok
#1290 [14:28] <IamcePanda> Bye!! <3 <3 :3
#1291 [14:28] * IamcePanda [IamcePanda@notlogged] has quit. (Quit: Web client closed)
#1292 [14:28] * PotatoMaker [PotatoMaker@notlogged] has joined #minecrafthelp
#1293 [14:29] <david> why is it saying my minecraft login is wrong
#1294 [14:29] <PotatoMaker> How are you signing in?
#1295 [14:29] <david> login page
#1296 [14:29] <PotatoMaker> Remember, you need to use your email
#1297 [14:29] * PABLO [PABLO@notlogged] has quit. (Ping timeout: 204 seconds)
#1298 [14:29] <david> https://minecraft.net/login
#1299 [14:29] <PotatoMaker> Not your username when you login
#1300 [14:29] <mattym> X_StoneFire_X, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#1301 [14:29] <david> i have it isn't recognizing it
#1302 [14:30] <X_StoneFire_X_> Thnx
#1303 [14:30] <X_StoneFire_X_> I will run it
#1304 [14:30] <mattym> david, What is it that you are trying to do?
#1305 [14:31] <david> I'm trying to log into my new account to download minecraft
#1306 [14:31] <PotatoMaker> For some reason I dont have a nvidea control panel, and it wont let me run my minecraft with Nvidea now. Have any ideas whats going on or is it not for this chat?
#1307 [14:31] <mattym> david, Did you purchase the game yet?
#1308 [14:31] <david> login doesn't recognize my email'
#1309 [14:31] <david> no I'm trying to do that
#1310 [14:31] <mattym> ??> PotatoMaker win/dxdiag
#1311 [14:31] <Absol> PotatoMaker: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1312 [14:31] <mattym> PotatoMaker, First do the instructions Absol linked
#1313 [14:32] <mattym> david, You need to create a mojang account at mojang.com
#1314 [14:32] <mattym> david, Log in there and purchase the game
#1315 [14:32] <david> i did thats what I'm login into
#1316 [14:32] <PotatoMaker> http://paste.ubuntu.com/13629449/
#1317 [14:32] <mattym> david, Did you complete the mojang account registration?
#1318 [14:32] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 186 seconds)
#1319 [14:33] <mattym> PotatoMaker, You were here yesterday?
#1320 [14:33] <PotatoMaker> Yeah
#1321 [14:33] <david> i think verified it
#1322 [14:33] <mattym> PotatoMaker, I think you may need to contact Acer for support
#1323 [14:33] <PotatoMaker> I had to go when right after I downloaded the Nvidea driver
#1324 [14:33] <david> matter I verified and then i tried to log in
#1325 [14:33] <mattym> PotatoMaker, Did you install it?
#1326 [14:33] <PotatoMaker> and now my nvidea control panel is gone
#1327 [14:33] <PotatoMaker> Yeah
#1328 [14:33] <PotatoMaker> Alright Ill go do that
#1329 [14:33] <PotatoMaker> Thanks
#1330 [14:34] <mattym> PotatoMaker, Try the install again, make sure you use the express install that should install all the components
#1331 [14:34] <PotatoMaker> Oh can I have link again? Sorry
#1332 [14:34] <mattym> david, If you try to log in at account.mojang.com/me what happens?
#1333 [14:34] <mattym> PotatoMaker, One sec
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#1335 [14:35] * pedro [pedro@notlogged] has quit. (Client Quit)
#1336 [14:35] <david> it says unknown email or password
#1337 [14:35] <mattym> PotatoMaker, Here http://www.geforce.com/drivers/results/96075
#1338 [14:35] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#1339 [14:35] <PotatoMaker> Thanks
#1340 [14:35] <mattym> david, And you are sure that you recieved the verification email to the email that you are trying to log in with, right?
#1341 [14:35] <david> yes
#1342 [14:36] <X_StoneFire_X_> Ok i did my instal
#1343 [14:36] <X_StoneFire_X_> what now ?
#1344 [14:36] <mattym> david, It seems like you somehow locked out the account, Wait 3 hours without a login attempt, then try again
#1345 [14:36] <mattym> X_StoneFire_X_, Restart the PC, then test Minecraft
#1346 [14:36] <X_StoneFire_X_> Ok and if it not works ?
#1347 [14:36] <mattym> X_StoneFire_X_, Come back to the chat again
#1348 [14:37] <X_StoneFire_X_> Ok
#1349 [14:37] <X_StoneFire_X_> Thnx
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#1351 [14:37] <david> thanks
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#1355 [14:39] <pao> I can't log into my Minecraft/Mojang account
#1356 [14:39] <pao> hello?
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#1370 [14:52] <Luizopefer> My minecraft not entering,what should i do
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#1374 [14:54] <Luizopefer> Here ------------------ System Information ------------------ Time of this report: 12/2/2015, 18:53:28 Machine name: HOME Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.131030-1505) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: ASUSTeK COMPUTER INC. System Model: S451LA BIOS: BIOS Date: 01/17/14 17:48:28 Ver: 04.06.05 Processor: Intel(R) Co
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#1377 [14:57] * fireman1226576 [fireman1226576@notlogged] has joined #minecrafthelp
#1378 [14:57] <fireman1226576> i cant connect to any minecraft servers, i keep getitng the error java.lang.NullPointerException: group
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#1380 [14:58] <fireman1226576> i cant connect to any minecraft servers, i keep getitng the error java.lang.NullPointerException: group (i have reinstalled java and minecraft)
#1381 [14:59] <fireman1226576> is anyone online?
#1382 [15:00] * newbee [newbee@notlogged] has joined #minecrafthelp
#1383 [15:00] <fireman1226576> i cant connect to any minecraft servers, i keep getitng the error java.lang.NullPointerException: group (i have reinstalled java and minecraft)
#1384 [15:00] <fireman1226576> help?
#1385 [15:01] <newbee> I need to know how to get Minecraft Enchanted Oasis downloaded to PC. What site or where is a good place to start.
#1386 [15:02] * RC3 [RC3@notlogged] has joined #minecrafthelp
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#1388 [15:02] <RC3> http://paste.ubuntu.com/13629938/ can any one hep me
#1389 [15:02] <fireman1226576> i cant connect to any minecraft servers, i keep getitng the error java.lang.NullPointerException: group (i have reinstalled java and minecraft)
#1390 [15:02] <RC3> help
#1391 [15:02] <mattym> fireman1226576, Dont repeat yourself
#1392 [15:02] <fireman1226576> newbee what is minecraft enchanted oasis?
#1393 [15:02] <mattym> RC3, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1394 [15:03] <RC3> is spell wrong thats why
#1395 [15:03] <mattym> newbee, We do not support 3rd party addons, mods or content
#1396 [15:03] <newbee> fireman a version of minecraft game
#1397 [15:03] <mattym> newbee, Try google
#1398 [15:03] <mattym> fireman1226576, What antivirus software do you have installed?
#1399 [15:03] <RC3> what
#1400 [15:03] * xAiressx [xAiressx@notlogged] has joined #minecrafthelp
#1401 [15:03] <newbee> i have tried google ...says I need a modpack. What is that?
#1402 [15:04] <mattym> newbee, Not something we help with, you will need to do the research on it yourself
#1403 [15:04] <xAiressx> http://paste.ubuntu.com/13629957/
#1404 [15:04] <fireman1226576> i turned off my antivirus (it is
#1405 [15:04] <newbee> ok
#1406 [15:04] <xAiressx> alguem me ajuda meu mine nao abre no windowns10
#1407 [15:04] <RC3> k i had windows 7 so ill just go back :( but thanks
#1408 [15:04] <xAiressx> oq faço?
#1409 [15:05] <mattym> xAiressx, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1410 [15:05] * RC3 [RC3@notlogged] has quit. (Client Quit)
#1411 [15:05] <mattym> fireman1226576, What is it?
#1412 [15:05] <fireman1226576> malwarebytes
#1413 [15:05] * xAiressx [xAiressx@notlogged] has quit. (Client Quit)
#1414 [15:05] <mattym> ??> fireman1226576 tools/hjt
#1415 [15:05] <Absol> fireman1226576: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1416 [15:05] <Absol> fireman1226576: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1417 [15:05] <mattym> fireman1226576, Please do the instructions Absol sent you
#1418 [15:06] * Bobo2403 [Bobo2403@notlogged] has quit. (Quit: Web client closed)
#1419 [15:07] <fireman1226576> http://paste.ubuntu.com/13630055/
#1420 [15:08] * T4vi0oo-FC [T4vi0oo-FC@notlogged] has joined #minecrafthelp
#1421 [15:08] <T4vi0oo-FC> hello
#1422 [15:08] <mattym> fireman1226576, Ok one moment
#1423 [15:09] * victor [victor@notlogged] has joined #minecrafthelp
#1424 [15:09] <mattym> ??> fireman1226576 av/avg
#1425 [15:09] <Absol> fireman1226576: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#1426 [15:09] <Absol> fireman1226576: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#1427 [15:09] <mattym> fireman1226576, Try the instructions from Absol
#1428 [15:09] <mattym> fireman1226576, Also, uninstall Hamachi
#1429 [15:09] <T4vi0oo-FC> I am tendon problems with my Minecraft after upgrading to Windows 10 , could help me ??
#1430 [15:09] * lululenfantfou [lululenfantfou@notlogged] has joined #minecrafthelp
#1431 [15:10] <mattym> T4vi0oo-FC, Please explain the issue
#1432 [15:10] <fireman1226576> ok thank you
#1433 [15:10] * Dopinl [Dopinl@notlogged] has joined #minecrafthelp
#1434 [15:11] <Dopinl> I just joined, how do i post something????!!!??!?
#1435 [15:11] <T4vi0oo-FC> IT IS saying que My drivers are out of date , but already I tried to update them all, and nothing works
#1436 [15:11] <mattym> T4vi0oo-FC, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1437 [15:11] <mattym> Dopinl, This is not Forum support
#1438 [15:12] * T4vi0oo-FC [T4vi0oo-FC@notlogged] has quit. (Client Quit)
#1439 [15:12] <Dopinl> Dang
#1440 [15:12] <Dopinl> Can you atlas tell me
#1441 [15:12] <Dopinl> At least tell me how do post something
#1442 [15:12] <mattym> Dopinl, Normally, go to the section you want to post in and look for the New Thread or Create Thread option
#1443 [15:13] <mattym> or the reply to a current thread
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#1445 [15:13] <Dopinl> What if i wanted to post like my server ip or stuff about my server would i do the same thing?
#1446 [15:14] <Dopinl> Btw that is all my questions
#1447 [15:14] <mattym> Dopinl, I believe there is a server secion, but i have no idea how that works
#1448 [15:14] <Dopinl> Ugh, okay thanks for trying
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#1455 [15:25] <fireman1226576> absol i am unable to follow the uninstall instruction because it is telling me to open the avg application and i cant open it
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#1458 [15:26] <Migalhax> Hi, i am having problems in minecraft on Windows 10, you know, that problem of the drivers, i already downloaded Intel Driver Update (it's my manufacturer) and it didn't find any update, what i should do?
#1459 [15:26] * katie [katie@notlogged] has joined #minecrafthelp
#1460 [15:27] <katie> i have used my redeem gift card but when i log into my account on minecraft it says i can only play the demo
#1461 [15:28] <fireman1226576> katie try this link: https://help.mojang.com/customer/en/portal/articles/425381-minecraft-demo-mode?b_id=5408
#1462 [15:28] <mattym> ??> katie launcher/relog
#1463 [15:28] <Absol> katie: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1464 [15:28] <mattym> katie, First try the info from Absol
#1465 [15:29] <mattym> fireman1226576, If you cant even open the AVG, then remove AVG completely
#1466 [15:29] <mattym> Migalhax, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1467 [15:29] <katie> ok willl try now thanks
#1468 [15:29] <Migalhax> Yes i have, here you are
#1469 [15:29] <Migalhax> http://paste.ubuntu.com/13630315/
#1470 [15:29] <mattym> Migalhax, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1471 [15:30] <Migalhax> So, if i want to play minecraft, only in windows 7?
#1472 [15:30] <mattym> Migalhax, With that hardware, yes
#1473 [15:31] <Migalhax> But this problem only happens with Minecraft or other games?
#1474 [15:32] <mattym> Migalhax, Not sure
#1475 [15:33] <Migalhax> Ok, you see, i recived windows 10 for free (they were offering) and that's why i'm in this problem
#1476 [15:33] <mattym> Migalhax, Your hardware is not supported past Windows 7, without driver support you cant run Minecraft
#1477 [15:33] <fireman1226576> is there a way i can fix this problem without uninstalling hamachi? i play feed the beast on occasion and to connect to my friend's i need hamachi
#1478 [15:34] <Migalhax> Ok, thanks for everything dude, i'll find another way to play Minecraft
#1479 [15:34] <katie> also i have changed the password but it says its not changed
#1480 [15:34] <mattym> fireman1226576, Hamachi is known to cause the issue you have
#1481 [15:34] <fireman1226576> ok
#1482 [15:35] <mattym> katie, I dont know what you mean by that
#1483 [15:37] * joaquin [joaquin@notlogged] has joined #minecrafthelp
#1484 [15:37] <Migalhax> mattym, sorry to be so annoying ;p, but one last question, is there anyway to update my drivers?
#1485 [15:38] <mattym> Migalhax, No, as i said. The last drivers made for your hardware were on Windows 7, you need to go back to Windows 7 if you want to play on that PC
#1486 [15:38] <fireman1226576> ive unistalled avg and hamachi but i still have the same issue
#1487 [15:39] <Migalhax> mattym, ok, thanks for everything, good bye ;)
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#1490 [15:44] <fireman1226576> mattym do you have any other suggestions on what i can do to fix this problem
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#1493 [15:46] <fireman1226576> absol?
#1494 [15:47] <mattym> fireman1226576, Uninstall both Hamachi and AVG, restart the PC after
#1495 [15:48] <mattym> fireman1226576, Then test Minecraft, if it works, try a different antivirus
#1496 [15:48] <mattym> ??> fireman1226576 av/avast
#1497 [15:48] <Absol> fireman1226576: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1498 [15:48] <mattym> fireman1226576, We usually reccomend Avast ^
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#1501 [15:51] * TheDoctor10034 [TheDoctor10034@notlogged] has joined #minecrafthelp
#1502 [15:51] <TheDoctor10034> Hello
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#1505 [15:53] <TheDoctor10034> So yesterday I was on a Minecraft server called Lichcraft (Ip address is play.lichcraft.com) And I was doing a rank upgrade with this guy. To see if he scammed me or not I was going to re-log into the Minecraft server. When I gave it a try... Nothing... It was almost as if all Minecraft Server Owners typed /stop Into their servers! My Internet is perfectly fine as for I was watching YouTube when it happened. I have
#1506 [15:54] <TheDoctor10034> folder and got a fresh install of Minecraft, Still nothing... I have rebooted my computer several times... Still nothing. Again the error is the same as if the server isn't even turned on, looks like this: http://imgur.com/ni3g4Wy Please help! I posted this issue to the Lichcraft Fourms and no one is helping, not even replying! Please be that one awesome person that fixes my Minecraft problem! The Lichcraft fourm i
#1507 [15:54] <TheDoctor10034> http://www.lichcraft.com/forums/page/1/m/4752846/viewthread/25178303-major-problems
#1508 [15:54] <mattym> TheDoctor10034, Do you get an error on any server or just one?
#1509 [15:54] <TheDoctor10034> on all
#1510 [15:55] * fireman1226576_ [fireman1226576_@notlogged] has joined #minecrafthelp
#1511 [15:55] <mattym> TheDoctor10034, That error usually just means your connection isnt reaching the server
#1512 [15:55] <mattym> TheDoctor10034, Can you go to speedtest.net run a speed test and get me the share results link
#1513 [15:55] <TheDoctor10034> ik but my internet is working perfectly fine
#1514 [15:56] * Alexis [Alexis@notlogged] has joined #minecrafthelp
#1515 [15:56] <fireman1226576_> any other sugesstions? i done all of the things you told me and i still have the same error
#1516 [15:56] <mattym> ??> fireman1226576_ tools/hjt
#1517 [15:56] <Absol> fireman1226576_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1518 [15:56] <Absol> fireman1226576_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1519 [15:56] <mattym> fireman1226576_, Can you follow the instructions from Absol again, get me a fresh HJT log
#1520 [15:57] * WinterGuardian [WinterGuardian@notlogged] has joined #minecrafthelp
#1521 [15:57] <TheDoctor10034> http://www.speedtest.net/my-result/4882349992
#1522 [15:58] <fireman1226576_> http://paste.ubuntu.com/13630875/
#1523 [15:58] <mattym> TheDoctor10034, Have you tried restarting your modem/router?
#1524 [15:58] <Alexis> Hi my minecraft multiplayer servers aren't working on my computer whenever I try to join a server it says "failed to connect to server" "not authenticated with Minecraft.net"
#1525 [15:58] <TheDoctor10034> yes
#1526 [15:59] <mattym> fireman1226576_, Im still seing components of AVG installed. DId you remove it via the Control Panle?
#1527 [15:59] <mattym> panel*
#1528 [15:59] <mattym> ??> Alexis launcher/relog
#1529 [15:59] <Absol> Alexis: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1530 [15:59] <mattym> Alexis, Try the instructions from Absol
#1531 [16:00] <Alexis> Ok thank you
#1532 [16:01] <fireman1226576_> i did, i dont know why there are still avg components still running
#1533 [16:02] <TheDoctor10034> i ran another speed test
#1534 [16:02] <mattym> TheDoctor10034, The speeds were fine
#1535 [16:02] <mattym> mattym, Can you try to connect to this server, tell me if it works : mctest.ae97.net
#1536 [16:03] <mattym> ??> fireman1226576_ av/adwcleaner
#1537 [16:03] <Absol> fireman1226576_: ADWCleaner is an utility to clean a PC which is infested with malware.
#1538 [16:03] <Absol> fireman1226576_: Download it here: https://toolslib.net/downloads/finish/1/
#1539 [16:03] <mattym> fireman1226576_, Download the tool Absol linked
#1540 [16:03] * Alexis [Alexis@notlogged] has quit. (Ping timeout: 204 seconds)
#1541 [16:03] <mattym> fireman1226576_, Run it, have it do a scan, then once the scan is comlete, have it Clean
#1542 [16:05] * rawhide [rawhide@notlogged] has joined #minecrafthelp
#1543 [16:05] * osuka_ [osuka_@notlogged] has quit. (Ping timeout: 195 seconds)
#1544 [16:06] <rawhide> MY minecraft launcher is broken
#1545 [16:06] <rawhide> it has a game output error screen
#1546 [16:06] <mattym> ??> rawhide launcher/game-output
#1547 [16:06] <Absol> rawhide: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1548 [16:06] <Absol> rawhide: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1549 [16:07] <rawhide> there is nothing in my game output
#1550 [16:07] <rawhide> its blank
#1551 [16:07] <rawhide> just a white screen
#1552 [16:07] <mattym> rawhide, Then get me the info in the Launcher Log tab
#1553 [16:07] <rawhide> k
#1554 [16:08] * logan_ [logan_@notlogged] has joined #minecrafthelp
#1555 [16:08] * davigame123 [davigame123@notlogged] has joined #minecrafthelp
#1556 [16:08] <logan_> hi
#1557 [16:08] <logan_> hi
#1558 [16:08] <logan_> hi
#1559 [16:08] <logan_> hi
#1560 [16:08] * Absol kicked logan_ from #minecrafthelp (Reason: ogan_ :Stop spamming)
#1561 [16:09] <rawhide> i pasted it
#1562 [16:09] <rawhide> into the link
#1563 [16:09] <mattym> rawhide, Now i need the link/url to the page
#1564 [16:09] * logan_ [logan_@notlogged] has joined #minecrafthelp
#1565 [16:10] <logan_> i can not connect to mine craft
#1566 [16:10] <logan_> http://paste.ubuntu.com/13631039/
#1567 [16:10] <rawhide> paste.ubuntu.com
#1568 [16:10] <logan_> i was told to copy this and send it to you.
#1569 [16:11] <rawhide> thats the url
#1570 [16:11] <logan_> yes
#1571 [16:11] <logan_> http://paste.ubuntu.com/13631039/
#1572 [16:11] * TheDoctor10034 [TheDoctor10034@notlogged] has quit. (Ping timeout: 204 seconds)
#1573 [16:11] <mattym> rawhide, I need the full link it should have numbers
#1574 [16:11] <logan_> http://paste.ubuntu.com/13631039
#1575 [16:12] <mattym> logan_, One moment
#1576 [16:12] <logan_> it does have numbers
#1577 [16:12] <logan_> 13631039
#1578 [16:12] <logan_> http://paste.ubuntu.com/13631039/
#1579 [16:12] <logan_> it might just not be showing on your side.
#1580 [16:12] * extremestev [extremestev@notlogged] has joined #minecrafthelp
#1581 [16:12] <extremestev> hey
#1582 [16:12] * fireman1226576_ [fireman1226576_@notlogged] has quit. (Ping timeout: 204 seconds)
#1583 [16:12] <mattym> logan_, If you dont see your name in it, the message is not for you
#1584 [16:12] <extremestev> help me please
#1585 [16:13] <rawhide> i don't have any numbers it just says paste.ubuntu.com
#1586 [16:13] <extremestev> i enter im servers and my minecraft crash report
#1587 [16:13] <rawhide> can i paste it into here
#1588 [16:13] <logan_> yes
#1589 [16:13] <mattym> rawhide, Did you hit the paste button on the page?
#1590 [16:13] <logan_> yes
#1591 [16:13] <rawhide> yes
#1592 [16:13] <logan_> these are the numbers
#1593 [16:13] <logan_> http://paste.ubuntu.com/13631039/
#1594 [16:13] <mattym> rawhide, Then the \-
#1595 [16:13] <mattym> \4 `w\cx \]
#1596 [16:14] <logan_> 13631039
#1597 [16:14] <mattym> logan_, For the last time, if you dont see your name in the message in not asking you
#1598 [16:14] <mattym> rawhide, If you hit the paste button, the url should have numbers after the site name
#1599 [16:14] <mattym> ??> extremestev launcher/crash-log
#1600 [16:14] <Absol> extremestev: We need to see your crash log, which appears after a crash.
#1601 [16:14] <Absol> extremestev: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1602 [16:14] <rawhide> it does not have any numbers
#1603 [16:15] <rawhide> let me try agian
#1604 [16:15] <mattym> logan_, Download and Extract the file from this page, then run the Setup file that was extracted https://downloadcenter.intel.com/download/24227/Intel-HD-Graphics-driver-for-Windows-8-8-1-64-bit-
#1605 [16:15] <logan_> okay thanks
#1606 [16:16] <logan_> sorry about not listenign this is my first time on this forum
#1607 [16:16] <logan_> it did not do anything
#1608 [16:17] <rawhide> mattym there is no numbers at the end of the url but can i just paste it into this forum
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#1610 [16:17] * davigame123 [davigame123@notlogged] has quit. (Ping timeout: 204 seconds)
#1611 [16:17] <mattym> rawhide, No, its too long to be able to paste here
#1612 [16:18] <mattym> rawhide, You need to follow the directions and get the link to it
#1613 [16:18] <rawhide> i did but i will try agai
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#1615 [16:19] <mattym> rawhide, After you hit the paste button, it should take you to a new page and the url should have the numbers at the end
#1616 [16:19] <rawhide> Paste from rawhide at Wed, 2 Dec 2015 22:19:14 +0000
#1617 [16:19] <rawhide> thats all it does
#1618 [16:19] <fireman1226576> thank you so much mattym
#1619 [16:20] <logan_> it did jack shit
#1620 [16:20] <Absol> logan_: Please keep it civil
#1621 [16:20] <Brunden> Hi im dew and i would first like to ask "on my map poat at the top it says like Project Not Specified" and also how do i check how many people dpwnloaded my map ?
#1622 [16:20] <logan_> fuck okay sorry
#1623 [16:20] * Absol kicked logan_ from #minecrafthelp (Reason: ogan_ :Keep it civilized, you are just a human)
#1624 [16:20] <mattym> rawhide, And at the top of the window, there should be an area that says paste.ubuntu.com/######
#1625 [16:20] <mattym> morons
#1626 [16:20] * logan_ [logan_@notlogged] has joined #minecrafthelp
#1627 [16:20] <logan_> fuuuuuuuuuuuck
#1628 [16:20] * Lord_Ralex kicked logan_ from #minecrafthelp (Reason: ogan_ :logan_)
#1629 [16:21] <mattym> Brunden, Not the place to ask, we have no way of knowing
#1630 [16:21] <Brunden> does anyone see this?
#1631 [16:21] <Brunden> what this says minecrafthelp
#1632 [16:21] <Brunden> o wait only for the game hu
#1633 [16:21] <mattym> Brunden, Its a technical support chat, we have no way of knowing the info you are asking
#1634 [16:21] <rawhide> btw I'm on a mac but and still nothing no numbers
#1635 [16:22] <Brunden> ok thanks
#1636 [16:22] * fireman1226576 [fireman1226576@notlogged] has quit. (Quit: Web client closed)
#1637 [16:22] <mattym> rawhide, Try clicking in the area, see if more info appears
#1638 [16:22] * Brunden [Brunden@notlogged] has quit. (Client Quit)
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#1640 [16:23] <rawhide> nothing just Paste from rawhide at Wed, 2 Dec 2015 22:20:06 +0000
#1641 [16:23] <mattym> rawhide, Its above that, in the address bar of your web browser
#1642 [16:23] <Alex_> Why cannot i not log in with my MC username and password? And i cant remember my Email any help?
#1643 [16:24] <mattym> Alex_, What is your ingame username?
#1644 [16:24] <Alex_> "ForgivingAge"
#1645 [16:24] <rawhide> okay after some clicking around i found http://paste.ubuntu.com/13631237/
#1646 [16:24] <mattym> Alex_, Did you migrate your account?
#1647 [16:24] <Alex_> Im not sure.
#1648 [16:25] <mattym> rawhide, Ok one moment
#1649 [16:25] <rawhide> ok
#1650 [16:25] <mattym> Alex_, Your account is migrated, so you should be logging in with an email
#1651 [16:25] <mattym> Alex_, restname
#1652 [16:25] <mattym> Alex_, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1653 [16:25] <mattym> rawhide, Open the Minecraft launcher and hit the Edit Profile button
#1654 [16:25] <mattym> rawhide, Tell me if the box next to Executable is checked
#1655 [16:25] <rawhide> okay one moment
#1656 [16:26] <rawhide> yes it is
#1657 [16:26] <Alex_> Thats the thing i was given the account by a friend and am no longer in contact with him, so i do not have it written down or anything :/
#1658 [16:26] <mattym> rawhide, Can you tell me what it says in the box next to it, you may need to put it into "" in order to paste it
#1659 [16:26] <rawhide> ok
#1660 [16:26] * jess1337 [jess1337@notlogged] has joined #minecrafthelp
#1661 [16:27] <mattym> Alex_, Sharing/giving away accounts is not allowed. YOu will need to contact your friend. Nothing else can be done without him
#1662 [16:27] <jess1337> i need help my graphics are not working on minecraft dawg
#1663 [16:27] <mattym> jess1337, How so?
#1664 [16:27] <jess1337> http://paste.ubuntu.com/13631039/
#1665 [16:27] <jess1337> was told to make this
#1666 [16:28] * FoxVoxel [FoxVoxel@notlogged] has joined #minecrafthelp
#1667 [16:28] <mattym> jess1337, Download and Extract the file from this page, then run the Setup file that was extracted https://downloadcenter.intel.com/download/24227/Intel-HD-Graphics-driver-for-Windows-8-8-1-64-bit-
#1668 [16:28] <jess1337> i tried that already
#1669 [16:28] <mattym> jess1337, Then you did something wrong
#1670 [16:29] <jess1337> nope i watched a video on it also
#1671 [16:29] <mattym> jess1337, Did you download and extract the file?
#1672 [16:29] <jess1337> yes
#1673 [16:29] <mattym> jess1337, In the extracted files did you run the one called Setup?
#1674 [16:29] <jess1337> yep
#1675 [16:29] <mattym> jess1337, Did the driver installation give any errors?
#1676 [16:29] <jess1337> nope
#1677 [16:29] <mattym> jess1337, Did you restart the PC after it finished?
#1678 [16:29] <FoxVoxel> Hey, I'm having problems launching minecraft, something to do with "Pixel Format Not Accelrated". However, when I tried the steps at " http://hopper.minecraft.net/help/pixel-format-not-accelerated/#win ", it didn't work. Any ideas?
#1679 [16:29] <rawhide> "/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/bin/java"
#1680 [16:30] <rawhide> finally got it
#1681 [16:30] <mattym> rawhide, Uncheck the box next to it, then save the profile and try to start it again
#1682 [16:30] <rawhide> ok
#1683 [16:30] <mattym> FoxVoxel, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1684 [16:30] <FoxVoxel> I do, one moment.
#1685 [16:30] <FoxVoxel> Here you go: http://paste.ubuntu.com/13631361/
#1686 [16:31] <rawhide> thank you so much mattym i worked
#1687 [16:31] <rawhide> it
#1688 [16:31] <mattym> Ok have fun!
#1689 [16:31] <mattym> FoxVoxel, One moment
#1690 [16:31] <jess1337> yes i did restart
#1691 [16:31] <mattym> jess1337, Can you make a fresh dxdiag report
#1692 [16:32] <jess1337> how?
#1693 [16:32] <mattym> ??> jess1337 win/dxdiag
#1694 [16:32] <Absol> jess1337: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1695 [16:32] <jess1337> http://paste.ubuntu.com/13631039/
#1696 [16:32] <mattym> jess1337, Follow the instructions in the link from Absol from scratch
#1697 [16:33] <mattym> jess1337, I want a fresh log, so you need to redo all the instructions
#1698 [16:33] <mattym> FoxVoxel, Download and Install the 3rd file listed here https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
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#1700 [16:33] <FoxVoxel> Okay, will do.
#1701 [16:34] <jess1337> it says its a virus
#1702 [16:35] <mattym> jess1337, What?
#1703 [16:35] * joaopedroraamos [joaopedroraamos@notlogged] has quit. (Client Quit)
#1704 [16:35] <jess1337> it says its a vir
#1705 [16:35] <jess1337> the download link you sent me
#1706 [16:35] <mattym> jess1337, You did the same instructions to get the first log
#1707 [16:35] <jess1337> whats system 32?\
#1708 [16:35] <jess1337> it says it deleting system 32
#1709 [16:35] <mattym> jess1337, I sent you nothing
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#1711 [16:36] <FoxVoxel> It says for the changes to take effect I need to restart. I'll be back.
#1712 [16:37] <mattym> FoxVoxel, Restart and test MC
#1713 [16:37] <mattym> FoxVoxel, Only come back if it still has the crash
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#1716 [16:39] * Alex_ [Alex_@notlogged] has quit. (Quit: Web client closed)
#1717 [16:39] <heroe> porque no me ejecuta y me presenta un error minecraft ?
#1718 [16:39] * matheus [matheus@notlogged] has quit. (Client Quit)
#1719 [16:39] * Guicks [Guicks@notlogged] has joined #minecrafthelp
#1720 [16:40] <Guicks> Se puderem se inscrevam no meu canal preciso muito de sua ajuda link- https://m.youtube.com/channel/UCmdLMkUA7NoTmGu1A1wgTRQ
#1721 [16:40] <heroe> Porque No me ejecuta y me Presenta un error el juego minecraft http://paste.ubuntu.com/13631484/
#1722 [16:41] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1723 [16:41] <Guicks> Subscribe in my channel pls https://m.youtube.com/channel/UCmdLMkUA7NoTmGu1A1wgTRQ
#1724 [16:41] * Lord_Ralex kicked Guicks from #minecrafthelp (Reason: uicks :Here is the door)
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#1727 [16:42] <FoxVoxel> Alright it's working now, thanks guys.
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#1731 [16:47] <helpme> help i get in and it says to update graphic cards and i did and there up to date
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#1734 [16:49] <hhaaoonn99> My Minecart is glitching. Whenever I try to ride in it, it dismounts me. This also happens with mobs, but only with one world.
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#1742 [17:03] <bamajoe411> anyone know how to use sed in a linux shell script?
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#1744 [17:04] * dyl [dyl@notlogged] has joined #minecrafthelp
#1745 [17:04] <dyl> i tried to reset my passwor and it wont work
#1746 [17:04] * techno156 [techno156@notlogged] has quit. (Remote host closed the connection)
#1747 [17:05] <dyl> REALLY
#1748 [17:05] * techno156 [techno156@notlogged] has joined #minecrafthelp
#1749 [17:05] <dyl> U SUCK
#1750 [17:05] <dyl> NO U DONT SORRY
#1751 [17:05] <dyl> SORRY
#1752 [17:05] <dyl> can u fix my problem
#1753 [17:05] <dyl> can u fix my problem
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#1756 [17:07] <bamajoe411> im trying to monitor the last line of the latest.log file. im trying to assign the players name and what they say as variables. i have this ' ed 's/.*: <\([A-Za-z0-9_]*\)>.*/\1/' < latest.log ' but it looks at the whole file and not just the last line
#1757 [17:08] * Sonicking619 [Sonicking619@notlogged] has joined #minecrafthelp
#1758 [17:08] <bamajoe411> ' ed 's/.*: <\([A-Za-z0-9_]*\)>.*/\1/' < latest1.log ' *
#1759 [17:08] <bamajoe411> ' sed 's/.*: <\([A-Za-z0-9_]*\)>.*/\1/' < latest1.log ' **
#1760 [17:08] <Sonicking619> My minecraft launcher will not work
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#1768 [17:17] <PvPEvan> I need help with when I join a minecraft world (Multiplayer or Singleplayer) I instantly crash and i can not find a fix for the problem, I have looked on the internet for a fix as well as deleting and reinstalling the game 3 times
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#1772 [17:22] <mattym> ??> PvPEvan launcher/crash-log
#1773 [17:22] <Absol> PvPEvan: We need to see your crash log, which appears after a crash.
#1774 [17:22] <Absol> PvPEvan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1775 [17:24] * martinknudsen [martinknudsen@notlogged] has joined #minecrafthelp
#1776 [17:24] <martinknudsen> Hey guys!
#1777 [17:24] <PvPEvan> ok
#1778 [17:24] <martinknudsen> i got a bit of a situation
#1779 [17:25] <martinknudsen> my minecraft wont start
#1780 [17:25] * Greasyclam [Greasyclam@notlogged] has joined #minecrafthelp
#1781 [17:26] <martinknudsen> why does my minecraft say im out of memory?
#1782 [17:26] <mattym> martinknudsen, Remove your texture packs
#1783 [17:27] <Greasyclam> I just updated to windows 10 and I can't play b/c it says my graphics card driver is out of date, no clue what to do here.
#1784 [17:27] <martinknudsen> removed them all, and tried to download the game again
#1785 [17:27] <mattym> Greasyclam, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1786 [17:27] <martinknudsen> im using a macbook pro 13
#1787 [17:27] <mattym> ??> martinknudsen launcher/crash-log
#1788 [17:27] <Absol> martinknudsen: We need to see your crash log, which appears after a crash.
#1789 [17:27] <Absol> martinknudsen: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1790 [17:27] <Greasyclam> http://paste.ubuntu.com/13632254/
#1791 [17:27] <mattym> martinknudsen, Get me the crash report according to the info Absol sent
#1792 [17:27] <mattym> Greasyclam, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1793 [17:28] <Greasyclam> ok, thanks!
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#1796 [17:28] <martinknudsen> done
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#1799 [17:28] * kirby|gone is now known as mrkirby153
#1800 [17:28] <mattym> martinknudsen, Follow all the directions, I need the link to the paste
#1801 [17:29] <martinknudsen> http://paste.ubuntu.com/13632339/
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#1803 [17:30] <mattym> martinknudsen, Thats still showing a texture pack installed
#1804 [17:30] <mattym> ??> martinknudsen win/reinst
#1805 [17:30] <Absol> martinknudsen: You may need to reinstall the locally installed files that Minecraft puts into place.
#1806 [17:30] <Absol> martinknudsen: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1807 [17:30] <mattym> martinknudsen, Follow the instructions Absol sent
#1808 [17:30] <mattym> martinknudsen, Wait sorry
#1809 [17:30] <mattym> ??> martinknudsen mac/reinst
#1810 [17:30] <martinknudsen> im usin a macbook
#1811 [17:30] <Absol> martinknudsen: You may need to reinstall the locally installed files that Minecraft puts into place.
#1812 [17:30] <Absol> martinknudsen: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
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#1817 [17:36] <bamajoe411> anyone know how to use sed in a linux shell script?
#1818 [17:36] <martinknudsen> downloading the new file now
#1819 [17:37] <mattym> bamajoe411, Thats a little outside the scope of this channel. I think you may get better or more usefull help from the forums
#1820 [17:38] <bamajoe411> oh :(
#1821 [17:40] <martinknudsen> still wont work.
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#1823 [17:41] <mattym> martinknudsen, Can you get me the new crash log
#1824 [17:41] <bamajoe411> mattym, do you mean the actual forums or the #minecraftforums chat
#1825 [17:41] * mellish [mellish@notlogged] has quit. (Ping timeout: 204 seconds)
#1826 [17:41] <mattym> bamajoe411, The actual forums would be better for your question i think
#1827 [17:41] <bamajoe411> kk thanks
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#1829 [17:42] <martinknudsen> http://paste.ubuntu.com/13632572/
#1830 [17:42] <mattym> martinknudsen, Were you able to run that command in the terminal?
#1831 [17:42] <River_> hi! I'm trying to change my skin and for some reason mine craft.net won't let me log on. It keeps saying invalid username or password, and i know I'm typing the right user and password. Can anyone help?
#1832 [17:43] <martinknudsen> yes
#1833 [17:43] <mattym> martinknudsen, Ok open up the launcher, hit the Edit Profile button, then the Open Game Dir button, in the folder that opens, look for any texture/resource pack folders and delete them
#1834 [17:43] <mattym> River_, What happens if you try to log in at account.mojang.com/me ?
#1835 [17:44] <bamajoe411> i have another question. anyone know how to make a double clickable desktop icon for minecraft on linux? the only way i know how to run minecraft rn is to type in 'java -Xmx1024M -Xms1024M -jar Minecraft.jar' in terminal
#1836 [17:44] <martinknudsen> thnx ! it works now <3
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#1838 [17:45] <mattym> bamajoe411, You should be able to put that text in a script you can run by clicking i believe
#1839 [17:46] <bamajoe411> mattym i tried making a .dektop file for it and it doesnt work
#1840 [17:46] <River_> um idk lettme try
#1841 [17:46] <bamajoe411> .desktop*
#1842 [17:47] <River_> same thing
#1843 [17:47] <mattym> River_, Do you get a login error if you try to log into the game in the launcher?
#1844 [17:48] <River_> I don't know, I haven't tried, but it lets me log into mine craft (i don't log out of my account) and it doesn't ask me to try again like it does if u change ur pass
#1845 [17:49] <mattym> bamajoe411, You want to make a scheel script similar to what this page instructs http://linuxcommand.org/lc3_writing_shell_scripts.php
#1846 [17:49] <mattym> River_, Most likely, you have locked yourself out of the account. Wait 3 hours without attempting to log in at all. After that, try to log in again as your normally would
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#1849 [17:50] <bamajoe411> kk thanks ill look at that and come back if i have any more issues
#1850 [17:51] <bamajoe411> thanks mattym
#1851 [17:51] <mattym> bamajoe411, Not sure how much of the stuff in the link is what you need. All i know is you should be able to write a script that does the command
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#1853 [17:51] <River_> ok thanks
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#1862 [18:05] <Robantena> 13632888
#1863 [18:06] <Robantena> http://paste.ubuntu.com/13632888/
#1864 [18:06] <wiseguy> So I just downloaded Minecraft on my new laptop and all my worlds are gone......where are they? and how do I fix this?
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#1866 [18:07] <GreyVulpine> wiseguy - Your worlds will be on the computer they were initally created on. There's no built-in cloud save feature for minecraft.
#1867 [18:07] <GreyVulpine> Robantena - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#1869 [18:08] <wiseguy> well.......dang I put alot of work into those worlds that sucks
#1870 [18:08] <wiseguy> fried hard drive
#1871 [18:09] <GreyVulpine> Ouch.
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#1873 [18:09] <wiseguy> well thanks for the info im going to go create a new world to sob in
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#1875 [18:11] <moldenhaus> i have minecraft PE for windows phone, i was wondering how to get a resource/texture pack to work with it, could anyone help?
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#1884 [18:19] <glitterpanda> I updated to windows 10 and now my graphics driver does not work for minecraft. I followed the directions and tried to update the driver with no luck
#1885 [18:19] <mattym> glitterpanda, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1886 [18:19] <glitterpanda> http://paste.ubuntu.com/13633124/
#1887 [18:20] <KingCario> i've had the same problem http://paste.ubuntu.com/13633075/
#1888 [18:20] <mattym> glitterpanda, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1889 [18:20] <mattym> KingCario, Same as above ^
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#1891 [18:20] <glitterpanda> thank you very much for you help
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#1898 [18:25] <DistractionFox> hello? i need help with perms on my server
#1899 [18:27] <mattym> DistractionFox, People can either be an OP or not, if you are talking about any more than that, its a plugin you are using and this is not the support venue for it
#1900 [18:27] <DistractionFox> i do not have any perms on my own localhost server, no matter what i try, i even game myself op with the minecraft server window but i still have no perm, not even gamemode command
#1901 [18:28] <DistractionFox> i am not sure what i am talking about lol
#1902 [18:28] <mattym> DistractionFox, Did the server windows say it Opped you after you tried the command
#1903 [18:28] <DistractionFox> yes
#1904 [18:28] <mattym> DistractionFox, And you are currently playing on that server?
#1905 [18:29] <DistractionFox> yes
#1906 [18:29] <DistractionFox> i want to set it up for me and my frineds
#1907 [18:29] <mattym> DistractionFox, Ingame are you making sure to put a / before the commands
#1908 [18:29] <DistractionFox> yes
#1909 [18:29] <mattym> DistractionFox, Can you show me exactly what you are trying to type ingame
#1910 [18:30] * MelkinPvP [MelkinPvP@notlogged] has joined #minecrafthelp
#1911 [18:31] <DistractionFox> each command just comes up with you do not have permission
#1912 [18:31] <DistractionFox> ./gamemode creative, 1, creative distractionfox, 1 distractionfox
#1913 [18:32] <mattym> DistractionFox, Are you sure you spelled your ingame name correctly in the server window when you opped yourself?
#1914 [18:32] <DistractionFox> yes
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#1916 [18:32] <mattym> DistractionFox, If you have capitals in your ingame name i believe you also need to use caps when you do the command
#1917 [18:32] <Jerry> When I try to log on it says we counldnt connect to our servers.
#1918 [18:33] <mattym> Jerry, Any additional info with that message?
#1919 [18:34] * puggleGaming [puggleGaming@notlogged] has joined #minecrafthelp
#1920 [18:34] <Jerry> Pleae make sure minecraft is not blocked and you are online (SocketTimeoutException: connection timed out)
#1921 [18:34] <Jerry> Thats what else it says
#1922 [18:34] <mattym> ??> Jerry tools/hjt
#1923 [18:34] <Absol> Jerry: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1924 [18:34] <Absol> Jerry: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1925 [18:34] <mattym> Jerry, Please follow the instrucitons from Absol
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#1927 [18:35] <DistractionFox> it hasnt helped
#1928 [18:36] <Jerry> http://paste.ubuntu.com/13633429/
#1929 [18:36] <mattym> DistractionFox, IN your server.properties file, did you change the part that says something like "op-permission-level"?
#1930 [18:36] <DistractionFox> nope
#1931 [18:36] <mattym> ??> Jerry av/mcafee/uninstall
#1932 [18:36] <Absol> Jerry: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1933 [18:36] <DistractionFox> it says 4
#1934 [18:37] <mattym> Jerry, McAfee causes these issues with MC, you will need to remove it with the tool Absol linked
#1935 [18:37] <Jerry> Oh okay
#1936 [18:37] <mattym> DistractionFox, Hmm, and you are sure that the game you are connected to is the server you are running?
#1937 [18:37] <DistractionFox> yes
#1938 [18:37] <Jerry> Is that it?
#1939 [18:37] <mattym> DistractionFox, Have you restarted the game and server
#1940 [18:38] <DistractionFox> yes
#1941 [18:38] <mattym> Jerry, Follow the instructions the removal tool gives you, make sure to restart when it asks you to
#1942 [18:38] <Jerry> Okay
#1943 [18:38] <mattym> Jerry, If you get the same or additional errors, come back there are other things to try
#1944 [18:38] <Jerry> Alrighty
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#1947 [18:40] <avans41> Can't turn on xbox live multiplayer on Windows 10 minecraft.
#1948 [18:40] * moldenhaus [moldenhaus@notlogged] has joined #minecrafthelp
#1949 [18:40] <DistractionFox> i dont know how but my game is fixed
#1950 [18:40] <DistractionFox> thanks for attempted help :)
#1951 [18:41] <avans41> Thanks :)
#1952 [18:41] <Extreme> avans41: Are you trying to play over Xbox Live or trying to sign into the game?
#1953 [18:42] <avans41> I am trying to play over Xbox Live, but toggle remain in off position. I could not change it.
#1954 [18:42] * HoneyBully [HoneyBully@notlogged] has joined #minecrafthelp
#1955 [18:42] <HoneyBully> Anyone there, i have a minecraft crash problem
#1956 [18:42] <avans41> here is a link http://www.minecraftforum.net/forums/support/minecraft-windows-10-edition/2536541-cant-turn-on-xbox-live-multiplayer-on-windows-10
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#1960 [18:47] <mattym> ??> HoneyBully launcher/crash-log
#1961 [18:47] <Absol> HoneyBully: We need to see your crash log, which appears after a crash.
#1962 [18:47] <Absol> HoneyBully: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1963 [18:51] <HoneyBully> Okay, there you go http://paste.ubuntu.com/13633670/
#1964 [18:52] <mattym> ??> HoneyBully win/reinst
#1965 [18:52] <Absol> HoneyBully: You may need to reinstall the locally installed files that Minecraft puts into place.
#1966 [18:52] * tdb [tdb@notlogged] has joined #minecrafthelp
#1967 [18:52] <Absol> HoneyBully: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#1969 [18:52] <mattym> HoneyBully, First, try the instructions Absol sent, let me know if that helps
#1970 [18:53] <tdb> Hi, Minecraft keeps crashing when I start a world
#1971 [18:54] <tdb> can someone help?
#1972 [18:54] <mattym> ??> tdb launcher/crash-log
#1973 [18:54] <mattym> ??> tdb launcher/crash-log
#1974 [18:54] <Absol> tdb: We need to see your crash log, which appears after a crash.
#1975 [18:54] <Absol> tdb: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1977 [18:55] <HoneyBully> Wait, i have to delete everything besides saves folder ?
#1978 [18:57] <tdb> http://paste.ubuntu.com/13633762/
#1979 [18:57] <Exotic> I accidentally redeemed my windows 10 beta code of minecraft on the wrong microsoft account so now I can't get it what should I do?
#1980 [18:57] <mattym> HoneyBully, Yes, this will force Minecraft to redownload everything, possibly eliminate the error, or at least let me know that the game files are not causeing the issue
#1981 [18:57] <mattym> Exotic, Log into the Store with the account you redeemed it to
#1982 [18:57] <mattym> tdb, What antivirus software do you use?
#1983 [18:58] <tdb> McAfee
#1984 [18:58] <Afootpluto> ??> tdb av/mcafee/uninstall
#1985 [18:58] <Absol> tdb: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1986 [18:58] <mattym> ??> tdb av/mcafee/uninstall
#1987 [18:59] <tdb> ok, thanks
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#1989 [19:02] * Luizopefer [Luizopefer@notlogged] has joined #minecrafthelp
#1990 [19:03] <Luizopefer> Please help,my minecraft is not opening,i already do the instructions
#1991 [19:03] <Luizopefer> http://paste.ubuntu.com/13633855/
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#1996 [19:09] <Luizopefer_> Someone help me please,my minecraft not opening,i dont know why
#1997 [19:09] <Luizopefer_> here
#1998 [19:10] <Luizopefer_> http://paste.ubuntu.com/13633855/
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#2000 [19:10] <mattym> Luizopefer_, One moment
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#2004 [19:12] <mattym> Luizopefer_, Download and Install the 3rd file listed on this page https://downloadcenter.intel.com/download/25425/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-
#2005 [19:12] <Luizopefer_> Just this?
#2006 [19:12] <mattym> Luizopefer_, Yes
#2007 [19:13] <Luizopefer_> Allright,thanks
#2008 [19:13] * BirdtenJr [BirdtenJr@notlogged] has joined #minecrafthelp
#2009 [19:15] <BirdtenJr> I updated my graphic drivers, but it shows nothing needs updating and when I go on Minecraft again I am stuck with the little message
#2010 [19:15] <mattym> BirdtenJr, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2011 [19:15] <BirdtenJr> Yes I do heres the link:
#2012 [19:15] <BirdtenJr> http://paste.ubuntu.com/13634039/
#2013 [19:15] <mattym> BirdtenJr, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2014 [19:16] <BirdtenJr> Ok thanks
#2015 [19:17] * Jakestab [Jakestab@notlogged] has joined #minecrafthelp
#2016 [19:17] <BirdtenJr> So if I go to windows 10 I can go on minecraft without the message poping up?
#2017 [19:17] <BirdtenJr> windows 7*
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#2019 [19:22] <Jakestab> I am having trouble with opening Minecraft. I just updated my windows 7 to a windows 10, and now it is not working. I have followed all of the steps, and it seems that I do not have a "Driver," nor is one available to download. Keep in mind that I am not computer smart.
#2020 [19:22] <mattym> Jakestab, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#2024 [19:24] <Jakestab> no, because it is already installed and I don't know how to find it online
#2025 [19:24] <Luizopefer_> I try to make the download of the Driver an apeears a message saying is not compatible
#2026 [19:24] <mattym> ??> Jakestab win/dxdiag
#2027 [19:24] <Absol> Jakestab: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2028 [19:24] <mattym> Jakestab, Follow the directions in the link from Absol
#2029 [19:25] <mattym> Luizopefer_, One moment
#2030 [19:25] <mattym> Luizopefer_, You downloaded the 3rd option on that page, correct?
#2031 [19:25] <Luizopefer_> Yes
#2032 [19:26] <mattym> Luizopefer_, Ok one moment
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#2034 [19:27] <mattym> Luizopefer_, Can you find me the Model Name and Number for your laptop
#2035 [19:27] * YellowPowerRngr [YellowPowerRngr@notlogged] has joined #minecrafthelp
#2036 [19:27] <Luizopefer_> Yes,wait a second
#2037 [19:27] * Alphamale2 [Alphamale2@notlogged] has joined #minecrafthelp
#2038 [19:27] <YellowPowerRngr> My friend cant join my server, when ever he tries to connect it says an existing connection was forcibly closed by the remote host
#2039 [19:28] <mattym> YellowPowerRngr, Is the server online and working?
#2040 [19:28] <YellowPowerRngr> Not at the moment but es, its online and i am able to join it
#2041 [19:28] <Alphamale2> hello.. my minecraft hangs on title screen when i try loading it on xp home
#2042 [19:28] <YellowPowerRngr> yes*
#2043 [19:28] <mattym> Alphamale2, Sorry but we no longer support Windows XP in this chat.
#2044 [19:28] <mattym> YellowPowerRngr, What is the address/ip
#2045 [19:29] <Alphamale2> thanx
#2046 [19:29] <YellowPowerRngr> 124.189.166.108
#2047 [19:29] <mattym> .mcping 124.189.166.108
#2048 [19:29] * piky [piky@notlogged] has joined #minecrafthelp
#2049 [19:29] <mattym> .m 124.189.166.108
#2050 [19:29] <PangeaBot> 124.189.166.108 is up with 0/20 players and a latency of 486.597ms, running Spigot 1.8.8 (47), with an MOTD of "14A Minecraft Server".
#2051 [19:30] <AG_Clinton> Dat latency
#2052 [19:30] <YellowPowerRngr> is that good?
#2053 [19:30] <mattym> YellowPowerRngr, Bad
#2054 [19:30] <YellowPowerRngr> how do i fix that?
#2055 [19:30] <AG_Clinton> Server's up though.
#2056 [19:30] <mattym> YellowPowerRngr, Get better internet
#2057 [19:30] <mattym> YellowPowerRngr, Your friend is likely getting that error because it takes too long for the server to respond
#2058 [19:30] <YellowPowerRngr> We are paying for high speed but only getting around 20MB a sec
#2059 [19:31] <AG_Clinton> YellowPowerRngr: Do you mind if I try joining?
#2060 [19:31] <mattym> YellowPowerRngr, Go to speedtest.net run a speedtest and get me the results link
#2061 [19:31] * Cooper498 [Cooper498@notlogged] has joined #minecrafthelp
#2062 [19:31] <YellowPowerRngr> Is there any other posiblities? which might affect him joining
#2063 [19:31] <YellowPowerRngr> ok il be back
#2064 [19:31] <mattym> YellowPowerRngr, If you have him join the chat we can troubleshoot his machine
#2065 [19:31] <mattym> YellowPowerRngr, But we will not troubleshoot via another person
#2066 [19:31] <piky> minecrafthelp
#2067 [19:32] <AG_Clinton> Latency is high because residential Aussie ISP
#2068 [19:32] <Luizopefer_> How can i find the name of the model exactly,i already have the number
#2069 [19:32] <mattym> Luizopefer_, What is the number you found?
#2070 [19:33] * Alphamale2 [Alphamale2@notlogged] has quit. (Quit: Web client closed)
#2071 [19:33] <Luizopefer_> ARSB225
#2072 [19:33] <YellowPowerRngr> Hes not home right now but i lget him on later, thanks for your help!
#2073 [19:33] <mattym> Luizopefer_, Ok one moment
#2074 [19:34] * YellowPowerRngr [YellowPowerRngr@notlogged] has quit. (Quit: Web client closed)
#2075 [19:34] <mattym> Luizopefer_, Was there any other info on the place where you found that number
#2076 [19:35] <Cooper498> A cannot download the game. I recently bought a new computer, and a minecraft redeem card, but when i tryed to install it , a few files wont install properly
#2077 [19:35] <Luizopefer_> Well,have the name of ANATEL here
#2078 [19:35] <mattym> Cooper498, Are you getting a crash log?
#2079 [19:35] <mattym> Luizopefer_, One moment
#2080 [19:36] <Cooper498> yes, in the log book, there are files that say cannot be downloaded
#2081 [19:36] <mattym> ??> Cooper498 launcher/crash-log
#2082 [19:36] <Absol> Cooper498: We need to see your crash log, which appears after a crash.
#2083 [19:36] <Absol> Cooper498: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2084 [19:36] <mattym> Cooper498, Get me a copy of the log where that shows up according to Absol's instructions
#2085 [19:37] <mattym> Luizopefer_, Try downloading and installing this file instead http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin8.1/VGA/VGA_Intel_SharkBay_Win81_64_VER1018103574.zip
#2086 [19:37] <Luizopefer_> OK
#2087 [19:38] <Cooper498> alright, il will be a while, the problem occured on my other computer
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#2091 [19:49] * burangarang [burangarang@notlogged] has joined #minecrafthelp
#2092 [19:49] <burangarang> hi
#2093 [19:49] <mattym> Hello
#2094 [19:50] <burangarang> how are you
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#2097 [19:51] <burangarang> can anyone help me with my mods
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#2102 [19:56] <Luizopefer_> I already do the download
#2103 [19:56] <Deathman1275> minecraft keeps crashing when i try to load a world
#2104 [19:56] <ola> no puedo entrar a minecraft
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#2108 [19:59] <Luizopefer_> Now the doenload is done,what i do
#2109 [20:00] <mattym> Luizopefer_, With that one you need to extract the file
#2110 [20:00] <Luizopefer_> ok
#2111 [20:00] <mattym> Luizopefer_, Then there should be a file called Setup, run that
#2112 [20:01] <Luizopefer_> alright
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#2115 [20:03] <Luizopefer_> I need to use Winzip to do that right?
#2116 [20:03] <mattym> Luizopefer_, If you right click the file, do you see the option to Extract or Unpack it anywhere?>
#2117 [20:04] <Luizopefer_> Yeah
#2118 [20:06] <mattym> Luizopefer_, Do that, go to where it extracts and look for the Setup program
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#2124 [20:09] <Luizopefer_> I dont need the winzip so
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#2126 [20:12] <mattym> Luizopefer_, If you can extract the file without it, you dont need winzip
#2127 [20:12] <Luizopefer_> Allright,i have the file here,now i clik whit the right botton?
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#2130 [20:13] <mattym> Luizopefer_, Which file?
#2131 [20:13] <Luizopefer_> That you give to me
#2132 [20:13] <Luizopefer_> VGA
#2133 [20:13] <mattym> Luizopefer_, If you right click it, does it say Extract or Unpack anywhere?
#2134 [20:14] <Luizopefer_> No
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#2136 [20:15] <mattym> Luizopefer_, If you dont see that option, then you need a program to extract it, like winzip, winrar, 7zip
#2137 [20:16] <Luizopefer_> Allright i extract the file to the winzip
#2138 [20:16] <mattym> Luizopefer_, Now open the files that were extracted, and run the file called Setup
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#2144 [20:20] <Luizopefer_> Allright i click in that file extracted and open a page in the winzip
#2145 [20:21] <mattym> Luizopefer_, You need to find and run the file called Setup or Setup.exe
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#2148 [20:23] <Luizopefer_> Allright i open it
#2149 [20:24] <mattym> Luizopefer_, It should beging the install or tell you what to do next
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#2152 [20:26] <Luizopefer_> No,nothing happens
#2153 [20:27] <mattym> Luizopefer_, You may want to try contacting Asus support. One or both of those files should have worked.
#2154 [20:28] * Cooper498 [Cooper498@notlogged] has joined #minecrafthelp
#2155 [20:28] <mattym> Luizopefer_, Tell them you are having trouble updating your graphics drivers with their provided driver
#2156 [20:28] <Luizopefer_> allright
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#2158 [20:29] <mattym> Cooper498, Did you get that link?
#2159 [20:29] <Cooper498> Hi, i just resently purchased a new asus computer, designed for games. I bought a minecraft reddem card, however i am not able to download it properly
#2160 [20:31] <mattym> Cooper498, Did you get the paste link with the log i asked for earlier
#2161 [20:31] <Cooper498> [18:09:05 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows...
#2162 [20:31] <Cooper498> how do i copy the link?
#2163 [20:32] <mattym> ??> Cooper498 launcher/crash-log
#2164 [20:32] <Absol> Cooper498: We need to see your crash log, which appears after a crash.
#2165 [20:32] <Absol> Cooper498: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2166 [20:32] <mattym> Cooper498, Put the info from the log you get onto the paste site according to Absol's instructions
#2167 [20:32] <mattym> Cooper498, Get me the link/url of the page it brings you to after hitting the PAste button
#2168 [20:33] <Cooper498> alight, thx
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#2170 [20:37] <Cooper498> http://paste.ubuntu.com/13635462/
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#2173 [20:38] <mattym> ??> Cooper498 tools/hjt
#2174 [20:38] <Absol> Cooper498: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2175 [20:38] <Absol> Cooper498: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2176 [20:38] <mattym> Cooper498, Can you do the new instructions from Absol
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#2179 [20:40] <Cooper498> okay
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#2183 [20:46] <Cooper498> http://paste.ubuntu.com/13635631/
#2184 [20:47] <mattym> Cooper498, Ok one moment
#2185 [20:47] <Cooper498> alright
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#2187 [20:48] <mattym> Cooper498, Try this, uninstall Avast. Restart the computer, then try to run Minecraft again. If it works, you can reinstall the latest Avast. If you still get the error, come back here we may need a few more steps
#2188 [20:49] <Cooper498> where would i go to unistall avast?
#2189 [20:49] <mattym> ??> Cooper498 av/avast/uninstall
#2190 [20:49] <mattym> Cooper498, SHould be in your Control Panel
#2191 [20:49] <Cooper498> thanks
#2192 [20:49] <mattym> Cooper498, The Add/Remove Programs list, or Programs and Features list, depending on your Windows verison
#2193 [20:49] <mattym> Cooper498, The Add/Remove Programs list, or Programs and Features list, depending on your Windows verison
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#2203 [20:58] <Cooper498> it appears that im still getting warnings during the install, "Read timed out" and "local file was wrong size"
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#2205 [20:59] <Cooper498> the download is almost complete, aside from a few files that never seem to work
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#2207 [21:02] <Cooper498> what should i do next?
#2208 [21:02] <mattym> Cooper498, Can you run a speedtest at speedtest.net and get me the results link
#2209 [21:02] <KingSavage> I need help with my drivers i think...I load up minecraft and i get this error report: LACK OF UPDATED GRAPHICS DRIVERS
#2210 [21:02] <mattym> KingSavage, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2211 [21:02] <Cooper498> alright
#2212 [21:03] <KingSavage> ok http://paste.ubuntu.com/13635804/
#2213 [21:04] <mattym> KingSavage, Ok, first what you need to do is delete any current shortcuts you have for minecraft also get rid of any copies of the .exe version of the launcher you have
#2214 [21:04] <mattym> KingSavage, Then go to minecraft.net/download and download the .msi version of the installer
#2215 [21:04] <mattym> KingSavage, Run that, then use the new minecraft shortcut
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#2217 [21:04] <mattym> KingSavage, IF you still get the same error, let me know there may be an additional step
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#2220 [21:09] <Cooper498> the test is taking a while, and im going to got to bed soon, do you have any idea what the problem is?
#2221 [21:10] <mattym> Cooper498, IF the test is taking this long, then you probably have a slow connection
#2222 [21:10] <Cooper498> could that be the cause?
#2223 [21:10] <mattym> Cooper498, IF thats the case, then minecraft may be unable to download the files on that internet
#2224 [21:11] <Cooper498> i see, ill try the internet at anouther location tommorow
#2225 [21:11] <KingSavage> Im still getting the error
#2226 [21:11] <mattym> KingSavage, Ok, open up the launcher and hit the Edit Profile button
#2227 [21:11] <Cooper498> shoud i reinstall avast?
#2228 [21:11] <KingSavage> done
#2229 [21:12] <mattym> Cooper498, Yes
#2230 [21:12] <mattym> KingSavage, Next to the Executalbe area is the box checked/marked
#2231 [21:12] <KingSavage> its unchecked
#2232 [21:12] <mattym> KingSavage, Check it, and tell me whats listed in the text box next to it
#2233 [21:13] <KingSavage> C:\Program Files (x86)\Java\jre1.8.0_66\bin\javaw.exe
#2234 [21:13] <Cooper498> my download spped is only 50kb per second. is that bad?
#2235 [21:13] <mattym> Cooper498, Yes
#2236 [21:13] <mattym> KingSavage, Are you sure you installed with the .msi installer?
#2237 [21:14] <KingSavage> uhhh I downloaded mineshafter...
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#2239 [21:14] <Lord_Ralex> KingSavage, then buy the game
#2240 [21:14] <mattym> KingSavage, We do not suport hacked clients, go buy the game if you want to play it
#2241 [21:14] <Cooper498> why is it so bad, if i am curently the only one on the internet?,
#2242 [21:14] <KingSavage> ok
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#2244 [21:15] <mattym> Cooper498, Your service i suppose. Contact your ISP about any issues they may have, or possibly upgrading your service
#2245 [21:15] <Cooper498> thx for the help
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#2256 [21:23] <Zach_> .
#2257 [21:24] <Zach_> My MC account made about 6 yrs ago doesnt recognise my password
#2258 [21:24] <mattym> Zach_, How so?
#2259 [21:25] <Zach_> I enter it and it doesnt accept it
#2260 [21:25] <mattym> Zach_, What should your ingame username be?
#2261 [21:25] <Zach_> meechary
#2262 [21:25] <mattym> Zach_, And as the account is unmigrated, you are logging in with that username and the pass correct?
#2263 [21:26] <Zach_> given, 99.99% of the time password issues are users fault, and i am almost certain it is my fault, i still would like to change my password to something I know and can remember
#2264 [21:26] <Zach_> yes
#2265 [21:26] <mattym> Zach_, And does the password reset link not work?
#2266 [21:27] <Zach_> Well it does, but i have changed emails since then and dont remember the pw to that email
#2267 [21:27] <Zach_> since then ive kept a log of pws bc clearly im terrible at this
#2268 [21:27] <mattym> ??> Zach_ mojang/email
#2269 [21:27] <Absol> Zach_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2270 [21:27] <Absol> Zach_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2271 [21:27] <mattym> Zach_, You will need to contact Mojang via the link Absol provided
#2272 [21:28] <mattym> Zach_, Make sure you use an email you do have access to for where it asks for a "Contact Email"
#2273 [21:28] * pololiau [pololiau@notlogged] has joined #minecrafthelp
#2274 [21:28] <Zach_> will do, ty both of you
#2275 [21:29] <pololiau> i loaded windows 10, am getting the pixel error. I've pasted the dxdiag information to Ubuntu, and have the URL for it here: http://paste.ubuntu.com/13636296/
#2276 [21:30] <mattym> pololiau, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2277 [21:30] <pololiau> that is, I am getting a video driver error when trying to run minecraft PC on windows 10
#2278 [21:30] <pololiau> ok
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#2288 [22:04] <DashGaming> hey i bought the game for ps4 and want to get it on pc do i have to pay another 20 dollars
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#2291 [22:05] <DashGaming> hey i bought the game for ps4 and want to get it on pc do i have to pay another 20 dollars
#2292 [22:05] * murcielago400 [murcielago400@notlogged] has joined #minecrafthelp
#2293 [22:06] <murcielago400> tengo problemas en mi minecraft me crashea
#2294 [22:06] <DashGaming> english please
#2295 [22:06] <DashGaming> no comprendo espaniol
#2296 [22:06] <mattym> DashGaming, Yes, they are different editions of the game
#2297 [22:06] <mattym> ??> murcielago400 lang/es
#2298 [22:06] <Absol> murcielago400: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
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#2300 [22:08] <murcielago400> I have problems starting minecraft
#2301 [22:08] * k_dog345 [k_dog345@notlogged] has joined #minecrafthelp
#2302 [22:08] <mattym> ??> murcielago400 launcher/crash-log
#2303 [22:08] <Absol> murcielago400: We need to see your crash log, which appears after a crash.
#2304 [22:08] <Absol> murcielago400: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2305 [22:09] <murcielago400> 13636873
#2306 [22:09] <mattym> murcielago400, One moment
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#2308 [22:10] <k_dog345> hey guys, I got a quick question. I am on a network that, I believe, is using nat. My outside IP is 64.X.X.X, port 4433 is open, I have minecraft server running on 172.X.X.X:4433, and port forwarding set up on my router to point port 4433 to my servers address. But I get java connection refused: no further info...help?
#2309 [22:10] <murcielago400> yesterday I emviaro a program for graphics and administrative services block me from my laptop
#2310 [22:11] <mattym> murcielago400, If you get that issue, then you need to make sure you install the drivers while logged in as the admin. If you are already logged in as one, or cannot then you need to contact the administrator or anyone else who has changed the settings on the PC
#2311 [22:11] <Assassin> i need help my friend changed my name for minecraft and it says i have to wait 30 days and i dont want to do that
#2312 [22:12] <mattym> k_dog345, Something seems off, are you sure you got the right IP's
#2313 [22:12] <mattym> k_dog345, Did you mean to say that the internal is 192. something
#2314 [22:12] <mattym> Assassin, As there is no way to proove you werent the one who changed it, you will need to wait
#2315 [22:13] <k_dog345> 100% sure, static IP set to 172.X.X.X (internal), external is 68.X.X.X. On my external port 4433 is open, so I port forwarded 4433 to my server IP, and made my server run on that port
#2316 [22:13] <mattym> k_dog345, Windows PC?
#2317 [22:13] <k_dog345> yes
#2318 [22:14] <mattym> k_dog345, Can yo open your command prompt (cmd or Run) and type in this then hit enter: ipconfig /all
#2319 [22:14] <mattym> k_dog345, Please confirm that your internal IP does in fact start 172.X...
#2320 [22:14] * Assassin [Assassin@notlogged] has quit. (Client Quit)
#2321 [22:14] <k_dog345> mattym: confirmed
#2322 [22:14] <murcielago400> follow the instructions and the program gave me emviaron me that I can not start blocking all assignment usually at this time I am in safe mode with network access I do?
#2323 [22:15] <mattym> murcielago400, Not sure what you mean
#2324 [22:16] <mattym> k_dog345, Hmm thats odd, in most cases the internal IP's start 192.x... Its possible you may need to make additional settings changes to your router in order to get it working
#2325 [22:16] <murcielago400> before you install the graphics program that I do?
#2326 [22:17] * murcielago400 [murcielago400@notlogged] has quit. (Quit: Web client closed)
#2327 [22:17] <mattym> murcielago400, If you are getting a message that says anything about the administrator, then you need to make sure you are logged in as and Administrator on that computer
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#2329 [22:18] <murcielago400> 13636873
#2330 [22:18] <mattym> murcielago400, If you are getting a message that says anything about the administrator, then you need to make sure you are logged in as and Administrator on that computer
#2331 [22:19] * filipe [filipe@notlogged] has joined #minecrafthelp
#2332 [22:19] <murcielago400> OK I'ts done
#2333 [22:19] <murcielago400> OK I'ts done
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#2335 [22:20] <mattym> k_dog345, Yeah, i just read something that mentioned routers that use the 172 range have some issues like this. You will need to do some further research into how to set it up for running a server
#2336 [22:24] <murcielago400> what do I do now
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#2340 [22:34] <Lordhenko1> http://paste.ubuntu.com/13637358/\
#2341 [22:35] <Lordhenko1> http://paste.ubuntu.com/13637358/
#2342 [22:35] <mattym> Lordhenko1, One moment
#2343 [22:35] <Lordhenko1> My pixel thing isn't accelerated :|
#2344 [22:35] <mattym> Lordhenko1, Ok, first what you need to do is delete any current shortcuts you have for minecraft also get rid of any copies of the .exe version of the launcher you have
#2345 [22:35] <mattym> Lordhenko1, Then go to minecraft.net/download and download the .msi version of the installer
#2346 [22:36] <mattym> Lordhenko1, Run that, then use the new minecraft shortcut
#2347 [22:36] <mattym> Lordhenko1, IF you still get the same error, let me know there may be an additional step
#2348 [22:37] <Lordhenko1> ok thanks
#2349 [22:38] * keepcool536 [keepcool536@notlogged] has joined #minecrafthelp
#2350 [22:40] <keepcool536> i want ti know where i get the app i have been looking all day
#2351 [22:40] <mattym> keepcool536, What?
#2352 [22:40] <keepcool536> Are u there
#2353 [22:41] <mattym> keepcool536, What are you talking about?
#2354 [22:41] <keepcool536> the minecraft app that u play where do u get
#2355 [22:41] <mattym> keepcool536, Did you purchase the game?
#2356 [22:42] <keepcool536> ya and i cant open cheasts in creative
#2357 [22:42] <keepcool536> chests
#2358 [22:42] <mattym> keepcool536, So you have the game installed?
#2359 [22:42] <keepcool536> yes
#2360 [22:43] <mattym> keepcool536, Then what are you looking for?
#2361 [22:44] <keepcool536> i want to look for a better version of minecraft
#2362 [22:44] <keepcool536> one that i can open chests
#2363 [22:44] <mattym> keepcool536, Any version can, are you sure you are doing it correctly?
#2364 [22:45] <keepcool536> ya i am clicking on it and it wont open
#2365 [22:45] <mattym> keepcool536, Are you playing on PC, console, PocketEdition?
#2366 [22:46] <keepcool536> pc
#2367 [22:46] <mattym> keepcool536, Are you right clicking the chest?
#2368 [22:46] <keepcool536> its pocketedition
#2369 [22:47] <keepcool536> sorry
#2370 [22:47] <mattym> keepcool536, Then press and hold down on the chest
#2371 [22:47] <keepcool536> i end up breaking it
#2372 [22:47] <mattym> keepcool536, As soon as you touch it keep your finder on it till it opens
#2373 [22:48] <keepcool536> IT DISSAPERS
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#2375 [22:48] <mattym> keepcool536, Wait in creative?
#2376 [22:49] <mattym> keepcool536, I dont think you can open them in creative
#2377 [22:49] <Raveen> May I know how to set rank using pure
#2378 [22:49] <Lordhenko1> you can't
#2379 [22:49] <mattym> Raveen, Not something we support here
#2380 [22:50] <Raveen> It asks /set group playername rank world
#2381 [22:50] <keepcool536> i cant my friend can
#2382 [22:50] <mattym> Raveen, Thats part of a plugin or mod and not supported in this channel, seek help from the support resources for the addon you are using
#2383 [22:50] <mattym> keepcool536, Not in creative
#2384 [22:50] <Raveen> Ok thanks
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#2386 [22:52] <Lordhenko1> When I try to run a modpack the console says my pixel format isn't accelerated.
#2387 [22:52] <mattym> keepcool536, As the Pocket Edition works on mobile devices it has limited input methods. And as you dont need to store anything while in creative the function to open chests is not there
#2388 [22:52] <mattym> Lordhenko1, We dont support mods
#2389 [22:52] <Lordhenko1> ok
#2390 [22:54] <mattym> Lordhenko1, Did the fix i told you work on regular vanilla?
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#2392 [22:54] <Lordhenko1> Yes
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#2397 [23:04] <juan> ah hello when i was instaling minecraft i open minecraft but it say that ~ERROR~ NullPointerException:
#2398 [23:04] * osuka_ [osuka_@notlogged] has quit. (Quit: ...and the computer's sleeping again.)
#2399 [23:04] <juan> so what i have to install
#2400 [23:05] <mattym> juan, What is the full error it gives you?
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#2403 [23:07] <Andrio> ??> juan scold/PM
#2404 [23:07] <Absol> juan: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
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#2411 [23:27] <falcon_sniper25> I have a old version of minecraft and my brother also got it. we had it on the same email and its saying i already have migrated my profile when it only moved my brothers
#2412 [23:27] <falcon_sniper25> what do i do
#2413 [23:28] <mattym> falcon_sniper25, A mojang account can only have one user associated with it
#2414 [23:28] <mattym> falcon_sniper25, You will need to create another mojang account with a different email, then migrate the other user to that one
#2415 [23:29] <falcon_sniper25> i know before the mojang accounts were made in 2011
#2416 [23:29] <falcon_sniper25> i had them on the same email
#2417 [23:29] <mattym> falcon_sniper25, Its not something that is done with the Mojang accounts
#2418 [23:29] <falcon_sniper25> i already tried it
#2419 [23:29] <falcon_sniper25> it says i moved it to the first one
#2420 [23:29] <mattym> ??> falcon_sniper25 mojang/email
#2421 [23:29] <Absol> falcon_sniper25: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2422 [23:29] <Absol> falcon_sniper25: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2423 [23:29] <mattym> falcon_sniper25, You may need to use the form Absol linked to contact mojang and have them help you move the accounts
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#2427 [23:32] <DegGriefer> how come my minecraft crashed
#2428 [23:32] <mattym> ??> DegGriefer launcher/crash-log
#2429 [23:33] <Absol> DegGriefer: We need to see your crash log, which appears after a crash.
#2430 [23:33] <Absol> DegGriefer: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2431 [23:34] <DegGriefer> http://paste.ubuntu.com/13638178/
#2432 [23:34] <mattym> DegGriefer, One moment
#2433 [23:35] <mattym> DegGriefer, Ok, first what you need to do is delete any current shortcuts you have for minecraft also get rid of any copies of the .exe version of the launcher you have
#2434 [23:35] <mattym> DegGriefer, Then go to minecraft.net/download and download the .msi version of the installer
#2435 [23:35] <mattym> DegGriefer, Run that, then use the new minecraft shortcut
#2436 [23:35] <mattym> DegGriefer, IF you still get the same error, let me know there may be an additional step
#2437 [23:40] <DegGriefer> its says tat it couldnt log me in
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#2439 [23:42] <mattym> DegGriefer, What exactly did it say?
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#2443 [23:44] <DarkCottonSwab> Help plz. My computer's drivers are out of date of something and my minecraft can not start up. Here is the link to my DxDiag info. http://paste.ubuntu.com/13638353/
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#2445 [23:45] <mattym> DarkCottonSwab, Are you running windows virtually?
#2446 [23:45] <DarkCottonSwab> yes
#2447 [23:45] <mattym> DarkCottonSwab, Not sure that will work with Minecraft
#2448 [23:45] <DarkCottonSwab> from Parallels 10
#2449 [23:45] <DarkCottonSwab> oh...
#2450 [23:46] <mattym> DarkCottonSwab, You may want to do reasearch on enabling full graphics card support in it
#2451 [23:46] <DarkCottonSwab> ok thx sooo mush
#2452 [23:46] <mattym> DarkCottonSwab, Otherwise it doesnt have access to the graphics drivers
#2453 [23:46] <DarkCottonSwab> looking it up now
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#2455 [23:47] <DegGriefer> I am using Windows 10 and somehow I cannot play minecraft using my mibnecraft launcher]\
#2456 [23:48] <mattym> DegGriefer, Did you do the instructions i sent?
#2457 [23:49] <DarkCottonSwab> guys
#2458 [23:49] <DarkCottonSwab> i enabled the cards
#2459 [23:49] <DarkCottonSwab> still not working
#2460 [23:50] <mattym> DarkCottonSwab, Again, not sure if you will be able to get Minecraft working in a virtual OS
#2461 [23:50] <DarkCottonSwab> ok
#2462 [23:50] <DarkCottonSwab> thx though
#2463 [23:50] <mattym> DarkCottonSwab, If you look around on the internet
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#2465 [23:50] <mattym> DarkCottonSwab, There may be another VM program that will make it work
#2466 [23:51] <mattym> DarkCottonSwab, But im not aware of any personally
#2467 [23:51] <DegGriefer> i cant login
#2468 [23:51] <mattym> DegGriefer, What does it say when you try?
#2469 [23:51] <DarkCottonSwab> ok
#2470 [23:51] <DegGriefer> it couldnt log me back
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#2472 [23:52] <mattym> DegGriefer, What EXACTLY does it say
#2473 [23:52] <yasin_gaming> hey what antivirus do you suggest the best compattible with minecraft
#2474 [23:52] <DegGriefer> it says it couldnt log me back as DegGriefer
#2475 [23:52] <mattym> ??> yasin_gaming av/avast
#2476 [23:52] <Absol> yasin_gaming: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#2477 [23:52] <yasin_gaming> thanks
#2478 [23:53] <DarkCottonSwab> DegGriefer: just input your email and password again
#2479 [23:53] <DegGriefer> oh
#2480 [23:53] <mattym> DegGriefer, There is no username with the name "DegGriefer".
#2481 [23:53] <mattym> DegGriefer, If you want to play the game, go pay for it.
#2482 [23:53] <DegGriefer> oh
#2483 [23:54] <DegGriefer> im using a crac account to play
#2484 [23:54] <mattym> DegGriefer, Go pay for the game if you want to play.
#2485 [23:56] <DarkCottonSwab> Ok bye everyone. I am turning in for the night.
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