#1 [00:00] <webrosc> oh lovely, then you bought a code from some guy via amazon, you got scammed, contact the seller, the only way you get a code emailed direct would be from Mojang themselves and they don't do that on amazon
#2 [00:00] <webrosc> RoxannaAV, when did he contact Mojang?
#3 [00:01] <RoxannaAV> today
#4 [00:01] <RoxannaAV> But we have been trying for 5 months
#5 [00:01] <webrosc> RoxannaAV, then wait for a reply, they normally reply in 1-2 working days, its currently Monday morning 7am in Sweden, they will get in the office to read emails soon
#6 [00:03] <webrosc> ncarnes, you could contact Mojang to verify it though, as far as i know what i said was right, if i was wong mojang can fix it
#7 [00:03] <webrosc> ??> ncarnes mojang/email
#8 [00:03] <Absol> ncarnes: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#9 [00:03] <Absol> ncarnes: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#10 [00:03] <RoxannaAV> wong xD
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#12 [00:04] <RoxannaAV> I sent my complaint to them on that site
#13 [00:05] <RoxannaAV> Also...
#14 [00:05] <webrosc> RoxannaAV, tip for life, don't make jokes about someones spelling/typing when they are helping you, it may make them stop helping
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#16 [00:06] <RoxannaAV> how would I make a new account from a alternate one.
#17 [00:07] <RoxannaAV> like make an alternate from origanal tat I could give to someone
#18 [00:07] <RoxannaAV> that*
#19 [00:07] <RoxannaAV> original*
#20 [00:07] <ncarnes> I figured it out Im so stupid and was logging in with the wrong account! lol Thank you
#21 [00:08] <Andrio> RoxannaAV, that's against the terms of service.
#22 [00:08] <RoxannaAV> hmmm.
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#24 [00:12] <RoxannaAV> how do i fix my skin problem
#25 [00:13] <Andrio> Well, without seeing what you're trying to upload, I can only suggest talking to the admins of Skindex.
#26 [00:13] <RoxannaAV> How do I contact them???
#27 [00:13] <Andrio> There's a link at the bottom of the upload page
#28 [00:13] <RoxannaAV> oh
#29 [00:14] <RoxannaAV> which link do I click
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#31 [00:14] * Ritsuka is now known as Kaname
#32 [00:16] <webrosc> the contact us one maybe?
#33 [00:17] <RoxannaAV> I judt did it xD
#34 [00:17] <RoxannaAV> just*
#35 [00:18] <RoxannaAV> Time to wait.
#36 [00:18] <RoxannaAV> *sigh*
#37 [00:18] <RoxannaAV> How would I send it to one of you???
#38 [00:19] <Andrio> Send what?
#39 [00:19] <RoxannaAV> My skin that I want to upload
#40 [00:19] <Andrio> ??> RoxannaAV Imgur
#41 [00:19] <Absol> RoxannaAV: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#42 [00:19] <RoxannaAV> ok one second
#43 [00:21] <RoxannaAV> http://imgur.com/xmQWa9F
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#45 [00:22] <RoxannaAV> i did it.
#46 [00:24] <RoxannaAV> Hello?
#47 [00:24] <Andrio> That seems fine to me.
#48 [00:24] <RoxannaAV> What?
#49 [00:25] <RoxannaAV> The skin?
#50 [00:25] <Andrio> Yes.
#51 [00:25] <RoxannaAV> THe problem is it still isn't uploading.
#52 [00:25] <RoxannaAV> The*
#53 [00:25] <Andrio> Well, complain to Skindex about that.
#54 [00:25] <RoxannaAV> i am
#55 [00:25] <Andrio> ok
#56 [00:27] <RoxannaAV> I'm waiting for them to reply
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#59 [00:29] <RoxannaAV> ...
#60 [00:30] <RoxannaAV> how do you make your name in color?
#61 [00:31] <Andrio> You generally don't; different IRC clients colour names differently.
#62 [00:31] <Andrio> Webchat highlights the name in red when your name is said.
#63 [00:33] <RoxannaAV> brb gtg eat
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#67 [00:41] <zbshadow> so I have two accounts and neither will log in
#68 [00:41] <zbshadow> says wrong creditials
#69 [00:41] <zbshadow> I have reset the password to both multiple times nad it still will not owrk
#70 [00:41] <Andrio> ??> zbshadow login/throttle
#71 [00:41] <Absol> zbshadow: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#72 [00:41] <Absol> zbshadow: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#73 [00:42] <zbshadow> well at this point is probably locked but it most defantly shouldnt of been I know the password I entered was correctg
#74 [00:42] <zbshadow> my one account was never migrated
#75 [00:42] <zbshadow> the other always had an email address log in it was purchased later
#76 [00:43] <Andrio> hm
#77 [00:43] <zbshadow> and since there is no real way to contact mojang
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#79 [00:44] <Andrio> Email is real.
#80 [00:44] * Ritsuka is now known as Kaname
#81 [00:44] <Andrio> If you're locked out, it won't help with that, though.
#82 [00:47] <zbshadow> its just a hole mess, Mojang should be better than this
#83 [00:47] * druike [druike@notlogged] has joined #minecrafthelp
#84 [00:49] <druike> Everytime I start my launcher and login I get an error: "SocketTimeoutExeption: connection timed out", I have reinstalled minecraft, restarted my wifi and added it to the firewall.
#85 [00:52] <druike> plz reply
#86 [00:56] <druike> DICKS
#87 [00:56] <druike> DICKS
#88 [00:56] <druike> DICKS
#89 [00:56] <druike> DICKS
#90 [00:56] * Absol kicked druike from #minecrafthelp (Reason: ruike :Stop spamming)
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#97 [01:16] * Varuka82 [Varuka82@notlogged] has joined #minecrafthelp
#98 [01:16] <Varuka82> Hi, I forgot my account credentials, can't log in to minecraft
#99 [01:17] <Varuka82> I do have my profile name thou
#100 [01:17] <Varuka82> Can you help me?
#101 [01:17] * hackcr [hackcr@notlogged] has joined #minecrafthelp
#102 [01:18] <Varuka82> Hi, I forgot my account credentials, can't log in to minecraft
#103 [01:18] <Varuka82> I do have my profile name thou
#104 [01:18] <Varuka82> Can you help me?
#105 [01:18] <Andrio> ??> Varuka82 account/retrieve-name
#106 [01:18] <Absol> Varuka82: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#107 [01:18] <Andrio> Varuka82, try all your email addresses there.
#108 [01:19] <Varuka82> what if i don't use that email address anymore?
#109 [01:19] <Andrio> Then resetting your password won't work...
#110 [01:19] <Varuka82> im not going to pay 20 EUR again for the game...
#111 [01:19] <Andrio> ??> Varuka82 account/send-email
#112 [01:19] <hackcr> I downloaded the minecraft sever 1.8.8.exe, when I open it, it automaticly closed. Can you help me?
#113 [01:19] <Absol> Varuka82: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#114 [01:20] <Absol> Varuka82: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#115 [01:20] <Andrio> hackcr, use the .jar instead.
#116 [01:20] <Andrio> The .exe is still broken.
#117 [01:20] <RoxannaAV> Ok So I am back!
#118 [01:20] <Andrio> Also, check the log; that should tell you why.
#119 [01:20] <hackcr> can't belive it
#120 [01:20] <RoxannaAV> I was eating BBQ
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#122 [01:22] <RoxannaAV> I love BBQ so much I ate 10 of them...
#123 [01:22] <Andrio> 10 what?
#124 [01:23] <RoxannaAV> BBQs
#125 [01:23] <RoxannaAV> bones
#126 [01:23] <RoxannaAV> xD
#127 [01:23] <Andrio> oh
#128 [01:24] <RoxannaAV> I don't know what they are called
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#131 [01:28] <Varuka82> i know it won't work
#132 [01:28] <Andrio> How?
#133 [01:28] <Varuka82> the only thing i can remember is my profile name - klong live auto log on thing!
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#141 [01:45] <qndres_> hey so minecraft is blocked on my computer
#142 [01:45] <qndres_> dont know how to fix
#143 [01:46] <qndres_> ?
#144 [01:46] <qndres_> ...
#145 [01:49] * qndres_ [qndres_@notlogged] has joined #minecrafthelp
#146 [01:49] <qndres_> my minecraft is blocked and dont know how to unblock it
#147 [01:50] <qndres_> anyone there
#148 [01:50] <Andrio> What's it blocked by?
#149 [01:51] <qndres_> idk it says minecraft serevr are offline
#150 [01:51] <qndres_> wait andrea
#151 [01:51] <qndres_> ?
#152 [01:51] <qndres_> remember me
#153 [01:51] <qndres_> from yesterday lol
#154 [01:51] <Andrio> Sorta
#155 [01:51] <qndres_> oh
#156 [01:51] <qndres_> anyways still doewsnt work
#157 [01:52] * qndres_ [qndres_@notlogged] has quit. (Client Quit)
#158 [01:53] <Andrio> (I don't have a clue what it's blocked by.)
#159 [02:01] * qndres_ [qndres_@notlogged] has joined #minecrafthelp
#160 [02:01] <qndres_> hi im having a problem were minecraft is gettting blocked and it also says server are down please help
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#172 [02:41] <Drajin> Hey all, trying to buy Minecraft Realms with a prepaid Visa debit card - is this possible to do? I keep getting rejected.
#173 [02:50] * Dittany [Dittany@notlogged] has joined #minecrafthelp
#174 [02:50] <Dittany> Hi,
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#176 [02:51] <Dittany> I have just updated to windows10 and have followed all instructions to get Minecraft working, but it won't work. Here is my dxdiag! http://paste.ubuntu.com/13781466/
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#182 [02:58] <lavabanzon> minecraft error-[14:01:54 INFO]: Launcher 3.5.1 started on windows... [14:01:54 INFO]: Current time is Dec 7, 2015 2:01:54 PM [14:01:54 INFO]: System.getProperty('os.name') == 'Windows 8.1' [14:01:54 INFO]: System.getProperty('os.version') == '6.3' [14:01:54 INFO]: System.getProperty('os.arch') == 'x86' [14:01:54 INFO]: System.getProperty('java.version') == '1.8.0_66' [14:01:54 INFO]: System.getProperty('java.vendor') == 'Oracle Corporation' [14:01
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#184 [02:59] <lavabanzon> [14:01:54 INFO]: Launcher 3.5.1 started on windows... [14:01:54 INFO]: Current time is Dec 7, 2015 2:01:54 PM [14:01:54 INFO]: System.getProperty('os.name') == 'Windows 8.1' [14:01:54 INFO]: System.getProperty('os.version') == '6.3' [14:01:54 INFO]: System.getProperty('os.arch') == 'x86' [14:01:54 INFO]: System.getProperty('java.version') == '1.8.0_66' [14:01:54 INFO]: System.getProperty('java.vendor') == 'Oracle Corporation' [14:01:54 INFO]: Syste
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#194 [03:11] <mk718071> i me help
#195 [03:13] <mk718071> I NEED HELP
#196 [03:13] <mk718071> helo
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#205 [03:27] * DistractionFox [DistractionFox@notlogged] has joined #minecrafthelp
#206 [03:27] <DistractionFox> can someone please help me with giving an item the ability to max heal a player once
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#210 [03:29] <Chromaryu> DistractionFox: Command will be fine :3
#211 [03:29] <Andrio> I'm guessing you can't use a potion of healing; that right?
#212 [03:30] <DistractionFox> oh, im making a demonic kit for my own server using the essentials plugin, i have an emerald and i was hopin to give it a one time heal use, no idea how 2 tho
#213 [03:30] <Andrio> Mm
#214 [03:30] <Andrio> You should ask that in #essentials
#215 [03:30] <Andrio> ??> DistractionFox mods
#216 [03:31] <Absol> DistractionFox: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#217 [03:31] <Absol> DistractionFox: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#218 [03:31] <DistractionFox> #essentials is a channel?
#219 [03:31] <Andrio> yep.
#220 [03:31] <DistractionFox> how do i connect? :)
#221 [03:32] <Andrio> /join #essentials
#222 [03:34] <Chromaryu> >.>
#223 [03:34] <Andrio> ?
#224 [03:34] <Chromaryu> Just Client issue
#225 [03:34] <Andrio> mm
#226 [03:34] * Varuka82 [Varuka82@notlogged] has joined #minecrafthelp
#227 [03:34] <Varuka82> Damn, I am fgetting nervous
#228 [03:34] <Varuka82> Why can I play demo only???
#229 [03:35] * DistractionFox_ [DistractionFox_@notlogged] has joined #minecrafthelp
#230 [03:35] <DeafieBug> Varuka82, what is your minecraft in-game name?
#231 [03:35] <Varuka82> it's Varuka82
#232 [03:35] * Psemo [Psemo@notlogged] has joined #minecrafthelp
#233 [03:35] <Varuka82> can't remember my log in credentials
#234 [03:35] <Psemo> hello
#235 [03:36] <Psemo> i have question
#236 [03:36] <Varuka82> my 5yo son, has been switching something
#237 [03:36] <DeafieBug> Varuka82, you forget your password?
#238 [03:36] <DeafieBug> Varuka82, is this account new or old?
#239 [03:36] <Psemo> is posible to run multiplayer xboc360 and pc minecraft ?
#240 [03:36] <Varuka82> i have forgot, and I don't use this email anymore, it's inactive
#241 [03:36] <Andrio> Psemo, not together.
#242 [03:36] <Varuka82> so i cant reset
#243 [03:37] <DeafieBug> ??> Varuka82 contact/Mojang
#244 [03:37] <DeafieBug> ??> Varuka82 mojang/email
#245 [03:37] <Absol> Varuka82: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#246 [03:37] <Absol> Varuka82: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#247 [03:37] <Varuka82> they do not answer
#248 [03:37] <DeafieBug> Varuka82, when did you sent email?
#249 [03:37] <Varuka82> today early in the morning
#250 [03:37] <DeafieBug> ...
#251 [03:38] <Andrio> Not that quickly, no.
#252 [03:38] <DeafieBug> Varuka82, it will take them one to two days to reply
#253 [03:38] <DeafieBug> Afterwards.... It might be 'bit' faster
#254 [03:38] <Varuka82> well, that's long for a 20EUR for a game...
#255 [03:38] <DeafieBug> Varuka82, how many Minecraft player is playing game
#256 [03:38] <Varuka82> like billios?
#257 [03:39] <Varuka82> i don't care
#258 [03:39] <DeafieBug> yes
#259 [03:39] <Varuka82> it's me who have a problem
#260 [03:39] <DeafieBug> You + million of other
#261 [03:39] * Psemo [Psemo@notlogged] has quit. (Client Quit)
#262 [03:39] <Varuka82> still I don't care :)
#263 [03:40] <DeafieBug> Varuka82, how did you login?
#264 [03:40] <DeafieBug> using email?
#265 [03:40] <Varuka82> I paid for t he game, and I would like to have my problem fixed
#266 [03:40] <DeafieBug> Varuka82, what do you do for real life?
#267 [03:40] <Varuka82> what's the issue?
#268 [03:40] <Varuka82> I work
#269 [03:40] <Varuka82> why?
#270 [03:40] <DeafieBug> What kind of work?
#271 [03:41] <Varuka82> banking
#272 [03:41] <Varuka82> why?
#273 [03:41] <DeafieBug> And they have line, right?
#274 [03:41] <Varuka82> they do
#275 [03:41] <Varuka82> why mojang doesnt have one?
#276 [03:41] <DeafieBug> They do
#277 [03:41] <DeafieBug> THey have LINE OF emails
#278 [03:41] <Varuka82> gimmie a number then
#279 [03:42] <DeafieBug> 1 millions
#280 [03:42] <DeafieBug> some repeated email
#281 [03:42] <Varuka82> phone number
#282 [03:42] <Varuka82> please
#283 [03:42] <Varuka82> they do not have one
#284 [03:42] <Varuka82> its insane
#285 [03:42] * DistractionFox_ [DistractionFox_@notlogged] has quit. (Ping timeout: 204 seconds)
#286 [03:42] <DeafieBug> Again, Mojang want to keep game price low so they doesn;t do phone service
#287 [03:43] <Varuka82> do you realize they have been bought by a bigger company?
#288 [03:43] <DeafieBug> And They left Mojang alone
#289 [03:43] <DeafieBug> They doesn't want to change how it is run
#290 [03:43] * Dumin5959 [Dumin5959@notlogged] has joined #minecrafthelp
#291 [03:44] <DeafieBug> Discussion dismissed.
#292 [03:44] * Dumin5959 [Dumin5959@notlogged] has quit. (Client Quit)
#293 [03:44] <Varuka82> lolz
#294 [03:44] <Varuka82> where r u from ppl?
#295 [03:44] <Varuka82> Siria or smtg?
#296 [03:44] <DeafieBug> Mainly USA
#297 [03:45] <DeafieBug> Some Aussie
#298 [03:45] <DeafieBug> Some from Europe
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#301 [03:48] <Varuka82> I am from EU
#302 [03:48] <DeafieBug> Nice to know you're from Poland, Varuka82
#303 [03:49] <Varuka82> and it's not a service I would prefer
#304 [03:50] <DeafieBug> Mutimedia?
#305 [03:50] <Varuka82> no, it's not
#306 [03:51] <DeafieBug> I see.
#307 [03:51] <Varuka82> wanna scan of my id?
#308 [03:51] <Varuka82> dude, don't be rude
#309 [03:51] <Varuka82> i can check your ip too
#310 [03:51] <Varuka82> this doesnt solve the case
#311 [03:52] <Varuka82> i have no problem with you in person, you have been kind to me
#312 [03:52] <Varuka82> but...
#313 [03:53] <DeafieBug> Ok, How many times you tried to login, Varuka82 ?
#314 [03:53] <Varuka82> like many...
#315 [03:53] <DeafieBug> ??> Varuka82 login/throttle
#316 [03:53] <Varuka82> can't recall
#317 [03:53] <Absol> Varuka82: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#318 [03:53] <Absol> Varuka82: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#319 [03:53] <DeafieBug> And since you didn't migrate yet, use your ingame username as your account name
#320 [03:54] <Varuka82> 3 hours have passed already
#321 [03:54] <Varuka82> i did
#322 [03:56] <DeafieBug> Are you sure it was affirmed to old email that is no longer in use?
#323 [03:56] <DeafieBug> Check here: https://minecraft.net/retrievename
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#327 [04:02] <Varuka82> ia m 100% sure
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#333 [04:10] <C02> what does this mean https://gyazo.com/d635cc80f25ddae0a5a831655c854881
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#336 [04:10] <mohd_azlee> why i can't see my chat bar in minecraft
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#338 [04:12] <C02> wtf does this meanhttps://gyazo.com/d635cc80f25ddae0a5a831655c854881
#339 [04:12] <C02> wtf does this mean https://gyazo.com/d635cc80f25ddae0a5a831655c854881
#340 [04:12] <C02> wtf does this mean https://gyazo.com/d635cc80f25ddae0a5a831655c854881\
#341 [04:12] <C02> wtf does this mean https://gyazo.com/d635cc80f25ddae0a5a831655c854881\
#342 [04:12] <C02> wtf does this mean https://gyazo.com/d635cc80f25ddae0a5a831655c854881\
#343 [04:12] * Absol kicked C02 from #minecrafthelp (Reason: 02 :Stop spamming)
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#345 [04:13] <C02> wtf does this mean https://gyazo.com/d635cc80f25ddae0a5a831655c854881
#346 [04:14] <mohd_azlee> i can type the command or chat
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#349 [04:14] <mohd_azlee> but it doest appear on the chat bar
#350 [04:14] <Andrio> mohd_azlee, it's probably set to zero opacity; check your multiplayer settings.
#351 [04:14] <Andrio> I think you can do that
#352 [04:14] <Andrio> C02, you're using Essentials on an unsupported API.
#353 [04:14] <mohd_azlee> ohh thhanks
#354 [04:14] <C02> this means
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#356 [04:15] <C02> whats a api
#357 [04:15] <Andrio> Application Programming Interface
#358 [04:15] <Andrio> Or something
#359 [04:15] <C02> how do i fix this
#360 [04:16] <Andrio> It's like trying to run Windows software on other operating systems: you're probably going to run into compability problems, and not much can be done about that
#361 [04:16] <Andrio> C02, either downgrade to 1.7, or wait for Sponge to be released
#362 [04:17] <Andrio> that's all I can suggest, I'm afraid.
#363 [04:17] <C02> ok
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#379 [04:39] <_PwnagePie_> My minecraft crashes everytime i try to open a singleplayer map
#380 [04:39] <_PwnagePie_> what should i do?
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#400 [05:16] <Sk8boys> hello, I bought Minecraft, I downloaded it through the link in my mailbox. When I download it I received the demo... there was no way to download the good Minecraft. Can somebody help me please?
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#402 [05:17] <Andrio> Was the link this? https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
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#404 [05:17] <Sk8boys> euh, i am going to check it. Thanks for answering me
#405 [05:17] <Andrio> mm
#406 [05:18] <Sk8boys> no, that was not the link. I received the 1.8.8 demo
#407 [05:18] <Andrio> What was it?
#408 [05:19] <Sk8boys> i received this link: https://launcher.mojang.com/download/MinecraftInstaller.msi (Windows)
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#410 [05:20] <Andrio> Ah.
#411 [05:20] <Andrio> That's fine.
#412 [05:20] <Andrio> What's your Minecraft username?
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#414 [05:20] <Sk8boys> sk8boys
#415 [05:20] <Andrio> That's a paid account.
#416 [05:21] <Andrio> Are you sure you entered the email address right?
#417 [05:21] <Sk8boys> yes
#418 [05:21] <Sk8boys> i payed minecraft
#419 [05:21] <Andrio> mm
#420 [05:21] <Sk8boys> Purchased items:
#421 [05:21] * yonatanal [yonatanal@notlogged] has joined #minecrafthelp
#422 [05:21] <Sk8boys> oops
#423 [05:22] <yonatanal> minecraft dont lunch,what do I do?
#424 [05:23] <Andrio> yonatanal, is there a crash report>
#425 [05:23] <Andrio> ?
#426 [05:23] <yonatanal> yes
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#428 [05:23] <yonatanal> i will send it in a sec
#429 [05:23] * freirebion [freirebion@notlogged] has joined #minecrafthelp
#430 [05:23] <Andrio> ok
#431 [05:23] <skyblue> hi anyone here?
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#434 [05:24] <Sk8boys> Andrio, can You help me further? please?
#435 [05:25] <Andrio> Sk8boys, try checking your email address here: http://www.minecraft.net/retrievename
#436 [05:26] <Sk8boys> okay
#437 [05:27] <Sk8boys> my account is linked to that email-adress
#438 [05:28] <Andrio> ok.
#439 [05:28] <Andrio> you got a response with your username?
#440 [05:30] <Sk8boys> yes
#441 [05:31] <yonatanal> here is the crash-report
#442 [05:31] <yonatanal> ---- Minecraft Crash Report ---- // I feel sad now :( Time: 13:02 07/12/15 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at o
#443 [05:31] <Sk8boys> OK. thank you.
#444 [05:31] <Andrio> Sk8boys, try logging out of the launcher and make sure you entered the same email address
#445 [05:31] <Andrio> I'm not sure what else would cause that, other than possible Internet connection issues
#446 [05:31] <Andrio> ??> yonatanal win/DXDiag
#447 [05:31] <Absol> yonatanal: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#448 [05:33] <yonatanal> i did it beafore and this was one of the sites it saud to go to
#449 [05:34] <Andrio> yonatanal, may I see the link to your DXDiag report?
#450 [05:35] <yonatanal> yes one sec
#451 [05:35] <yonatanal> this is the link of the site where i got the report
#452 [05:35] <yonatanal> http://paste.ubuntu.com/13784842/
#453 [05:36] <Andrio> That PC didn't come with Windows 8, did it?
#454 [05:36] <yonatanal> i dont know
#455 [05:36] <Andrio> Mm
#456 [05:37] <Andrio> Your graphics controller is not supported on Windows 8.
#457 [05:37] <yonatanal> oh
#458 [05:37] <fling> Andrio: what is your graphics controller?
#459 [05:37] <Andrio> Intel HD graphics 4000
#460 [05:37] <yonatanal> again. sadley i dont know
#461 [05:37] <Andrio> on this laptop
#462 [05:37] <yonatanal> its a pc
#463 [05:38] <Andrio> NVIDIA GeForce 8600 GT on my other PC.
#464 [05:38] <yonatanal> i will check one sec
#465 [05:38] <Andrio> o_o
#466 [05:39] <Sk8boys> my problem is not fixed yet
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#468 [05:40] <yonatanal> i cant find it
#469 [05:41] <yonatanal> bye
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#474 [05:43] <Sk8boys> I downloaded Minecraft again... if it's ready with downloading i get a mention: Unable to start Minecraft Runtime Envoirment. This is most likely caused by a corruption. Please try to reinstall Minecraft
#475 [05:43] <RedstoneGame> nao consigo usar o minecraft porque ele diz que os graphics driverws estao desatualizados!
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#477 [05:44] <Andrio> hm.
#478 [05:44] <Sk8boys> and if i reinstall it i can't even open it and i get this mention
#479 [05:45] <RedstoneGame> ajudem - me
#480 [05:45] <RedstoneGame> quero jogar pfvvvvv
#481 [05:45] <RedstoneGame> alguem?????
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#483 [05:46] <Sk8boys> Andrio are you there?
#484 [05:46] <Andrio> Barely.
#485 [05:47] <Sk8boys> ah
#486 [05:47] <Andrio> I'm not sure I can help with that one...
#487 [05:47] <Andrio> Hopefully someone else can
#488 [05:48] <Sk8boys> okay
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#533 [07:00] <Chrissig1> Ich brauce hilfe
#534 [07:01] <Chrissig1> Help me please
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#536 [07:05] <lBuzz> Hi , I have a problem
#537 [07:05] <lBuzz> java.lang.NullPointerException: group
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#559 [07:54] <darkbuscape> I had downloaded a pirate minecraft and show a message ..
#560 [07:58] * tyteen4a03 kicked darkbuscape from #minecrafthelp (Reason: arkbuscape :Buy the game)
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#563 [08:01] <nadac> hey. my computer is apperantly not good enough for minecraft.. I did all the things that you asked me to do URL: http://paste.ubuntu.com/13788674/
#564 [08:01] * GR_Gamer007 [GR_Gamer007@notlogged] has quit. (Client Quit)
#565 [08:02] <tyteen4a03> nadac, a second
#566 [08:03] <tyteen4a03> nadac, install the Catalyst Software Suite: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows+7+-+32
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#568 [08:04] <nadac> Thanks!
#569 [08:05] <Danne> Yesterday i updated from Windows 8 to 10, and when my update was done, i was only at max 30 FPS when i played minecraft, but when i had windows 8 i had like 300-400 FPS, what should i do? Cant play minecraft on 30 FPS
#570 [08:06] <tyteen4a03> ??> Danne win/dxdiag
#571 [08:06] <Absol> Danne: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#572 [08:06] <Danne> okey thanks you
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#575 [08:07] <ChrimsonJet> hi my login on minecraft keeps failing
#576 [08:08] <tyteen4a03> ??> ChrimsonJet login/throttle
#577 [08:08] <Absol> ChrimsonJet: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#578 [08:08] <Absol> ChrimsonJet: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#579 [08:09] <ChrimsonJet> i've done the rest several times and still can't get in
#580 [08:09] <RoySchokker7> hello i can not login
#581 [08:09] <tyteen4a03> ChrimsonJet, wait three hours
#582 [08:09] <RoySchokker7> I?
#583 [08:09] <tyteen4a03> ??> RoySchokker7 login/throttle
#584 [08:09] <Absol> RoySchokker7: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#585 [08:09] <Absol> RoySchokker7: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#588 [08:10] <RoySchokker7> lack of updated graphics drivers that i see in my display
#589 [08:11] <RoySchokker7> Hello, is here a people?
#590 [08:12] <RoySchokker7> no?
#591 [08:12] <RoySchokker7> oke bad service
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#602 [08:27] <Johnny> Hi, I have a mine craft account but the current email cannot be accessde
#603 [08:27] <Johnny> accessed
#604 [08:27] <Johnny> And I only remember 2/3 of the security questions
#605 [08:28] <Andrio> ??> Johnny account/send-email
#606 [08:28] <Absol> Johnny: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#607 [08:28] <Absol> Johnny: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#608 [08:29] <Johnny> what about the transaction id? I don't have anything like that
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#620 [08:40] <DoutorJ> can help
#621 [08:40] <DoutorJ> pode ajudar?
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#628 [08:43] <EnesOfficial> hi
#629 [08:44] <EnesOfficial> a
#630 [08:44] <EnesOfficial> a
#631 [08:44] <EnesOfficial> a
#632 [08:44] <EnesOfficial> a
#633 [08:44] * Absol kicked EnesOfficial from #minecrafthelp (Reason: nesOfficial :Stop spamming)
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#637 [08:48] <DoctorHaus> i have bought minecraft premium but i can only play demo, can anybody help?
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#642 [08:51] <DoctorHaus> i cant play premium after buy can help?
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#675 [09:18] <cd> Why do we clone the circuit with the half brick of the Christal and it will disappear?
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#682 [09:26] <Christian_> As maps can spend PC to iPad?
#683 [09:26] <Christian_> As maps can spend PC to iPad?
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#690 [09:33] <Gabriel_Mc13> Can someone help me please
#691 [09:35] <Gabriel_Mc13> My minecraft dosent open when i click to play it craches and a click to sulc
#692 [09:35] <Gabriel_Mc13> this is da dig dax link
#693 [09:35] <Gabriel_Mc13> http://paste.ubuntu.com/13790913/
#694 [09:35] <Gabriel_Mc13> Help!!! PLEASE!!!
#695 [09:36] <Gabriel_Mc13> No one please
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#698 [09:39] <Gabriel_Mc13> When i click on: play on minecraft it craches
#699 [09:39] <Gabriel_Mc13> the link
#700 [09:39] <Gabriel_Mc13> http://paste.ubuntu.com/13790913/
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#702 [09:41] <Gabriel_Mc13> someone help meeeee
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#705 [09:42] <Gabriel_Mc13> Someone here to help me
#706 [09:42] <Gabriel_Mc13> please
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#708 [09:43] <uncontrolledmix> i need gta 1.7.2 servers
#709 [09:43] <Gabriel_Mc13> When a try to play minecraft it craches!! and what do i do
#710 [09:43] <Gabriel_Mc13> onatha Douglas Bonetti
#711 [09:43] <Gabriel_Mc13> here tha link
#712 [09:43] <Gabriel_Mc13> http://paste.ubuntu.com/13790913/
#713 [09:43] <Gabriel_Mc13> i hope someone help me
#714 [09:43] <HI> porfavor. alguien que me ayude. se me crasheo el minecraft
#715 [09:44] <HI> por favior
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#717 [09:44] <uncontrolledmix> im playing theatlanticraft gta server
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#721 [09:45] <Gabriel_Mc13> ALGUEM BRASILEIRO
#722 [09:46] <toon> hi, just bought the game minecraft, after installin the launcher gives a whie screen
#723 [09:47] * DarkNoddy [DarkNoddy@notlogged] has quit. (Ping timeout: 190 seconds)
#724 [09:48] <toon> sorry, the launcher starts, but gives a white screen, no minecraft
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#729 [09:58] <Gabriel_Mc13> SOMEONE CAN HELP ME PLEASE!!!!!!!!!!!!!!
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#731 [09:59] <Gabriel_Mc13> CAN SOMEONE HELP MEEE
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#735 [10:01] <SaphiraCeline> http://paste.ubuntu.com/13791578/
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#744 [10:07] <CeoSpy2015> Help! I am trying to make a server from minecraft.net, but I can't run it.. When I look at the crash report, it says, UnknownHost.. What can I do I think it is my IP I set?
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#747 [10:08] <CeoSpy2015> Hello?
#748 [10:08] <CeoSpy2015> I am trying to make a server from minecraft.net, but I can't run it.. When I look at the crash report, it says, UnknownHost.. What can I do I think it is my IP I set?
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#753 [10:09] <CeoSpy2015> Help! I am trying to make a server from minecraft.net, but I can't run it.. When I look at the crash report, it says, UnknownHost.. What can I do I think it is my IP I set?
#754 [10:09] <CeoSpy2015> Anyone?
#755 [10:10] <CeoSpy2015> And when I try to join, it says Unknown Host
#756 [10:10] <CeoSpy2015> Are those servers glitched or something?
#757 [10:10] <Lutzee> CeoSpy2015: Don't put the ip in the server config
#758 [10:10] <Lutzee> Thats not what that is for.
#759 [10:11] <CeoSpy2015> ? Wha do you mean dont put an IP in the properties file?
#760 [10:11] <CeoSpy2015> Then how will I join without one?
#761 [10:11] <Lutzee> CeoSpy2015: The server-ip line in the servers properties is not what you think its for leave it blank and try again.
#762 [10:12] <CeoSpy2015> ok... but how will i join?
#763 [10:12] <Lutzee> Just use the IP in minecraft
#764 [10:12] <CeoSpy2015> What IP?
#765 [10:12] <CeoSpy2015> there is not one anymore i deleted the one i put in!
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#767 [10:13] <CeoSpy2015> ok... where do I find the right one
#768 [10:13] <CeoSpy2015> ?
#769 [10:13] <Lutzee> CeoSpy2015: Ok.. running a server requires some level of competancy with PCs and PC networks,if you don't understand I suggest renting a server from a hosting company.
#770 [10:14] <Lutzee> Your PC will have an IP address assigned by your router, you can use that IP to connect to the server after you have started it
#771 [10:14] <CeoSpy2015> oh
#772 [10:14] <Lutzee> If you want people to connect over the internet you'll need to port forward the minecraft port in your router to your PCs IP address
#773 [10:14] <CeoSpy2015> hmmm
#774 [10:14] <Lutzee> You then give you your routers WAN IP address to those who wish to connect
#775 [10:15] <Lutzee> You do not need to put any IP addresses into the server.properties file
#776 [10:15] <CeoSpy2015> ok..
#777 [10:15] <CeoSpy2015> ill find that ip address
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#783 [10:26] <alexjcraft> how play to minecraft
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#785 [10:26] <jackulanter> ok this is what i get when i try to load a world
#786 [10:27] <jackulanter> at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:61)
#787 [10:27] * erererererer [erererererer@notlogged] has quit. (Ping timeout: 204 seconds)
#788 [10:27] <jackulanter> at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49)
#789 [10:27] <Skeleton2F1> I know for sure I used the right email, but it won't sent me emails if I ask for a password reset, but two weeks ago I received an email to reset my password and now I can't receive them anymore.
#790 [10:27] <jackulanter> at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoopGroup.java:61)
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#799 [10:43] <Bambusbaumhaus> My problem is my graphic card has a problem all the games doesn't lauch
#800 [10:44] <Bambusbaumhaus> launch
#801 [10:45] <Bambusbaumhaus> the problem is the ghrapics driver lack of update but is not a update here
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#803 [10:47] <Bambusbaumhaus> and my 2 onscreen doesn't work
#804 [10:47] <Bambusbaumhaus> is a black sreen
#805 [10:47] <Bambusbaumhaus> and ni signal
#806 [10:47] <Bambusbaumhaus> no
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#812 [10:50] <Koen> I can minecraft not open on Windows 10
#813 [10:50] <Koen> I can minecraft not open on Windows 10
#814 [10:51] <Bambusbaumhaus> what a problem is coming?
#815 [10:51] <Koen> yes
#816 [10:51] <Bambusbaumhaus> ???:)
#817 [10:51] <Bambusbaumhaus> german?
#818 [10:51] <Koen> I can minecraft not open on Windows 10
#819 [10:51] <Koen> NL??
#820 [10:51] <Bambusbaumhaus> no sorry
#821 [10:52] <Koen> I can minecraft not open on Windows 10, you can help with that?
#822 [10:52] <Bambusbaumhaus> no
#823 [10:52] <Bambusbaumhaus> no
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#826 [10:52] <Koen> I can minecraft not open on Windows 10, you can help with that?
#827 [10:53] <Koen> hello??
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#834 [11:00] <fireblade2015> i need help
#835 [11:01] <fireblade2015> is anybody here
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#838 [11:03] <fireblade2015> it doesn't let me connect with my servers it says java.lang.nullpointerexception:group
#839 [11:03] <fireblade2015> so can yall help me
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#844 [11:04] <yNerdCL> hello
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#846 [11:04] <fireblade2015> hi
#847 [11:04] <yNerdCL> ha..
#848 [11:04] <yNerdCL> I can not log into my account , error: sockeTimeoutException : connect timed out , please help me
#849 [11:04] <fireblade2015> can u help me
#850 [11:05] <Winner> How do I report a servers for EULA breach?
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#855 [11:08] <Winner_> How do I report a server for EULA violation?
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#857 [11:08] <Rundowstare> Hi Notch, I was wondering if I could have a minecon cape leftover from minecon. I would prefer 2015 cause i like the golem design. So ya please send me one I big fna and I was GONNA go to minecon but my parents wouldn't let me:( I am willing to pay $5 by the way if you really want. I have paypal reply with your paypal please so I can send you it if u want.
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#868 [11:14] <Night_> hello is anyone good with plugins?
#869 [11:15] <Night_> ?
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#871 [11:15] <Night_> hi
#872 [11:16] * Winner_ [Winner_@notlogged] has quit. (Ping timeout: 204 seconds)
#873 [11:16] <Night_> can anyone awnser a simple plugin question?
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#877 [11:19] <Night_> hello?
#878 [11:19] <sean5180> i need help
#879 [11:19] <Night_> same here
#880 [11:19] <sean5180> whats gone wrong for you?
#881 [11:19] <Night_> well i just need a simple plugin question
#882 [11:20] <Night_> wbu?
#883 [11:20] <sean5180> cant sign into my account
#884 [11:20] <Night_> ah
#885 [11:20] <sean5180> and forgot what email i used.....
#886 [11:20] <Night_> hmmmm ok well are you good with plugins?
#887 [11:20] <sean5180> XD no
#888 [11:21] <Night_> damn
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#902 [11:35] <tomkarn> guys i need help when i try to open minecraft an error comes up
#903 [11:35] <tomkarn> here a link http://paste.ubuntu.com/13794063
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#905 [11:36] <tomkarn> anyone?
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#920 [11:52] <Lonini059> How can i exchange the playerdata from 1 player to another in a lan world that uses hamachi?
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#934 [12:01] <YriiVux> i have a problem with starting minecraft i have a lack of graphic drivers but they are on the actualversion
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#936 [12:02] <YriiVux> i have a problem with starting minecraft i have a lack of graphic drivers but they are on the actualversion
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#938 [12:02] <YriiVux> thats my dxdiag
#939 [12:02] <YriiVux> http://paste.ubuntu.com/13794738/
#940 [12:03] <Mike_> Hello , I've been having a problem with logging in servers . In-fact most games says that. Java.lang.nullpointerexeption.
#941 [12:03] * YriiVux [YriiVux@notlogged] has quit. (Client Quit)
#942 [12:04] <Mike_> Hello?
#943 [12:04] <Mike_> I've been having a problem with logging in servers . In-fact most games says that. Java.lang.nullpointerexeption.
#944 [12:04] <Mike_> Take your time...
#945 [12:05] <Mike_> I know you can make it :(
#946 [12:05] * N1CKNVCK [N1CKNVCK@notlogged] has joined #minecrafthelp
#947 [12:06] <N1CKNVCK> I NEED HELP
#948 [12:06] * brightsun [brightsun@notlogged] has joined #minecrafthelp
#949 [12:06] * fmy43 [fmy43@notlogged] has joined #minecrafthelp
#950 [12:06] <N1CKNVCK> HELLO CAM EACH ONE HELP OR WRITE GERMAN
#951 [12:07] <brightsun> http://paste.ubuntu.com/13794113/
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#954 [12:07] <brightsun> http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#955 [12:07] <N1CKNVCK> ALL ARE HERE SO DAMN STUPID
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#957 [12:08] <Deltron> Oi alguem aí?
#958 [12:08] <brightsun> no matter what I do, keep getting pixel format not accelerated
#959 [12:08] <brightsun> my first time here or any page like this....trying to get minecraft to work for my daughter...any ideas?
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#961 [12:09] <Deltron> Meu minecraft 1,7,2 esta crashando o que posso fazer?
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#963 [12:10] * Mango_Wango7 [Mango_Wango7@notlogged] has joined #minecrafthelp
#964 [12:11] <Mango_Wango7> My computer is Windows 10 and is a 64 bit processor. Minecraft used to work fine, I accidentally deleted Java 64 bit and now that I re-downloaded it, Minecraft just says play offline. I want to play on servers but It wont work anymore. I used to be able to do mods and shaders but I can't now. Please help me out. Thank you.
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#967 [12:13] <Mike_> HELLO
#968 [12:13] <Mike_> WTF?
#969 [12:13] <Mike_> .....
#970 [12:13] <Mike_> WHAT IS WRONG WITH THIS WEBSITE?
#971 [12:13] <Mike_> HELP ME
#972 [12:13] <Mango_Wango7> Mike what. I asked a question and noone answers either
#973 [12:13] <Mike_> I've been having a problem with logging in servers . In-fact most games says that. Java.lang.nullpointerexeption.
#974 [12:13] <Mike_> CAN YOU SOLVE IT
#975 [12:13] * xx [xx@notlogged] has joined #minecrafthelp
#976 [12:13] <Mike_> ?
#977 [12:14] <brightsun> is anyone there to help>????
#978 [12:14] <Mike_> S
#979 [12:14] <Mike_> s
#980 [12:14] <Mike_> s
#981 [12:14] <Mike_> s
#982 [12:14] * Absol kicked Mike_ from #minecrafthelp (Reason: ike_ :Stop spamming)
#983 [12:14] <Mango_Wango7> idk
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#988 [12:15] <Mango_Wango7> Absol Can you help me?
#989 [12:16] <brightsun> am I doing something wrong.??? I need help ...sent the dialox information link
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#993 [12:17] <brightsun> http://paste.ubuntu.com/13794113/ I need help?
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#995 [12:18] <brightsun> hello...anyone there to help?
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#1001 [12:29] <fabigeilolp> Hello
#1002 [12:29] <fabigeilolp> My User Account is Hacked
#1003 [12:29] <fabigeilolp> What can i do
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#1010 [12:37] <fer1809> http://paste.ubuntu.com/13795630/ help plz
#1011 [12:37] <fer1809> what do i do
#1012 [12:37] <crash7173> hi i have the minecraft paid for and i don't remember my name or password
#1013 [12:38] * alon [alon@notlogged] has joined #minecrafthelp
#1014 [12:39] <alon> i have the problem:"Java lang nullpointerexception:group"
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#1017 [12:39] <fer1809> hmmm crash7173 i had the same problem so i just used another one
#1018 [12:39] * Ritsuka is now known as Kaname
#1019 [12:39] <crash7173> did u pay again
#1020 [12:40] <fer1809> no i used the demo but crashed
#1021 [12:41] <crash7173> i payed for it and now it dose not work
#1022 [12:41] <alon> It happened suddenly
#1023 [12:42] <fer1809> i also payed for it, and i put my count and it crashed
#1024 [12:42] <fer1809> it says it doesnt has the pixel format
#1025 [12:42] * HalfOfAKebab [HalfOfAKebab@notlogged] has joined #minecrafthelp
#1026 [12:42] <fer1809> or something like that
#1027 [12:43] <alon> are you sure/
#1028 [12:43] <alon> ?
#1029 [12:43] <crash7173> dose anyone come and help us
#1030 [12:43] <fer1809> http://paste.ubuntu.com/13795630/ HELP
#1031 [12:43] <HalfOfAKebab> anyone got any idea whether or not the terrain generation will change between the current snapshot and the full 1.9 release? i'm starting a new world but i don't wanna have to restart again if the terrain changes
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#1033 [12:44] <fer1809> HEY SOMEONE HELP ME http://paste.ubuntu.com/13795630/
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#1035 [12:45] <matias> matias
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#1037 [12:45] <alon> who can help us???
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#1040 [12:46] <fer1809> I SURRENDER
#1041 [12:46] <alon> im too:(
#1042 [12:46] <alon> im too:(
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#1045 [12:47] <Panda_> anyone here?
#1046 [12:47] <alon> yea
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#1048 [12:47] <Panda_> I want to buy a minecraft account but I can't seem to. I get this error: An error occurred while placing order, please verify credit card info and try again
#1049 [12:47] * Mango_Wango7 [Mango_Wango7@notlogged] has quit. (Ping timeout: 204 seconds)
#1050 [12:47] <Panda_> but I have bought an account with my paypal already before
#1051 [12:47] <fer1809> SOMEONE WHO KNOWS HOW TO FIX PRPBLEMS LIKE THIShttp://paste.ubuntu.com/13795630/
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#1053 [12:49] <fer1809> i had a count were i bought minecraft but i forgot my password
#1054 [12:49] * DeiniDX [DeiniDX@notlogged] has quit. (Client Quit)
#1055 [12:49] <fer1809> need help plz
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#1058 [12:50] <HalfOfAKebab> fer1809, visit this page: https://minecraft.net/resetpassword
#1059 [12:50] <IamJeremy> ------------------ System Information ------------------ Time of this report: 12/7/2015, 19:47:24 Machine name: MIRRI-PC Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.151019-1254) Language: Dutch (Regional Setting: Dutch) System Manufacturer: Dell Inc. System Model: Latitude E6500 BIOS: Phoenix ROM BIOS PLUS Version 1
#1060 [12:50] <HalfOfAKebab> try http://pastebin.com, IamJeremy
#1061 [12:50] <fer1809> thanks HalfOfAKebab
#1062 [12:50] <HalfOfAKebab> np
#1063 [12:50] <IamJeremy> oj
#1064 [12:51] <Ys4ck> http://paste.ubuntu.com/13796054/
#1065 [12:51] <IamJeremy> http://paste.ubuntu.com/13796082/
#1066 [12:51] <HalfOfAKebab> what problems are you having, Ys4ck and IamJeremy?
#1067 [12:51] <IamJeremy> Wait
#1068 [12:51] <IamJeremy> a sec
#1069 [12:52] <Ys4ck> my minecraft don't funtion on windows 10
#1070 [12:52] <IamJeremy> me to
#1071 [12:52] <HalfOfAKebab> are you using any mods?
#1072 [12:52] <Ys4ck> no
#1073 [12:52] <IamJeremy> no
#1074 [12:52] <HalfOfAKebab> have you updated your graphics drivers?
#1075 [12:52] <IamJeremy> there are no updates
#1076 [12:52] <HalfOfAKebab> have you checked?
#1077 [12:52] <Ys4ck> i have tried to update the driver and use the windows 7 and 8 java
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#1079 [12:53] <IamJeremy> me to
#1080 [12:53] <HalfOfAKebab> what exactly happens when you open the launcher?
#1081 [12:53] <IamJeremy> lack of autdaed graphicsd
#1082 [12:53] <IamJeremy> they said
#1083 [12:53] <Ys4ck> the launcher opens but
#1084 [12:53] <Ys4ck> when I press play it crachs
#1085 [12:53] <IamJeremy> of you click on play
#1086 [12:53] <IamJeremy> Me to
#1087 [12:53] <IamJeremy> same prob
#1088 [12:54] <HalfOfAKebab> does the launcher re-appear and show an error log?
#1089 [12:54] <Ys4ck> yes
#1090 [12:54] <HalfOfAKebab> upload that whole thing to http://pastebin.com/
#1091 [12:54] <IamJeremy> yes
#1092 [12:54] <Ys4ck> ok
#1093 [12:55] <Ys4ck> but what?
#1094 [12:55] <HalfOfAKebab> what do you mean Ys4ck?
#1095 [12:55] <Ys4ck> what do i upload?
#1096 [12:55] <IamJeremy> Yes
#1097 [12:55] <HalfOfAKebab> the crash log from the launcher
#1098 [12:55] <IamJeremy> ok
#1099 [12:56] <Ys4ck> ok
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#1101 [12:57] <IamJeremy> i upload
#1102 [12:57] <HalfOfAKebab> okay, give me the link to it
#1103 [12:57] <Ys4ck> http://pastebin.com/J62kFp4X
#1104 [12:57] <IamJeremy> http://pastebin.com/1LdUEhky
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#1106 [12:58] <IamJeremy> so
#1107 [12:58] <IamJeremy> halfofkabeb?
#1108 [12:58] <fer1809> http://paste.ubuntu.com/13796300/
#1109 [12:58] <HalfOfAKebab> hang on, let me read it
#1110 [12:58] <IamJeremy> ok
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#1114 [12:59] <fer1809> hi im bach, i have another problem http://paste.ubuntu.com/13796300/
#1115 [12:59] <fer1809> back
#1116 [12:59] <Ys4ck> wait a little bit
#1117 [13:00] <Ys4ck> he is reading a crach report
#1118 [13:00] * BaroninGurke_HD [BaroninGurke_HD@notlogged] has joined #minecrafthelp
#1119 [13:00] <fer1809> ok
#1120 [13:00] <BaroninGurke_HD> Help
#1121 [13:00] <BaroninGurke_HD> NEED HELP
#1122 [13:00] <fer1809> what?
#1123 [13:00] <IamJeremy> ok
#1124 [13:00] <BaroninGurke_HD> I need help. My Minecraft doesn´t start
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#1126 [13:01] <HalfOfAKebab> IamJeremy, Ys4ck - go into your .minecraft folder and delete the file named "options.txt" and try again
#1127 [13:01] <HalfOfAKebab> can you give me an error log, BaroninGurke_HD?
#1128 [13:01] <BaroninGurke_HD> I am not from england
#1129 [13:01] <BaroninGurke_HD> .....
#1130 [13:01] <HalfOfAKebab> ?
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#1132 [13:01] * Ys4ck [Ys4ck@notlogged] has joined #minecrafthelp
#1133 [13:01] <BaroninGurke_HD> And I don´t know how to do computerthings
#1134 [13:02] <BaroninGurke_HD> computer things
#1135 [13:02] <BaroninGurke_HD> ............
#1136 [13:02] <BaroninGurke_HD> But I need help
#1137 [13:02] <IamJeremy> where i find? the Options,txt
#1138 [13:02] * Tawcocat [Tawcocat@notlogged] has quit. (Ping timeout: 204 seconds)
#1139 [13:02] <HalfOfAKebab> IamJeremy, press Windows Key + R on your keyboard
#1140 [13:02] <fer1809> COULD YOU HELP ME HalfOfAKebab?
#1141 [13:02] <HalfOfAKebab> in that window, type: %APPDATA%\.minecraft
#1142 [13:02] <HalfOfAKebab> yes, fer1809?
#1143 [13:02] <BaroninGurke_HD> I just want to play
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#1145 [13:03] <HalfOfAKebab> BaroninGurke_HD, can you explain exactly what happens when you open the launcher?
#1146 [13:04] <Ys4ck> i have updeted my windows to 10 and my minecraft crachs... i tried to update the driver graphics and use the windows 7 and 8 java but it crachs
#1147 [13:04] <Ys4ck> my crach report is
#1148 [13:04] <Ys4ck> http://pastebin.com/J62kFp4X
#1149 [13:04] <BaroninGurke_HD> I am clicking on Minecraft and there it shows something where it means : Lack of updated graphic drivers
#1150 [13:04] <fer1809> http://paste.ubuntu.com/13796300/
#1151 [13:04] <fer1809> this is my problem
#1152 [13:04] <Ys4ck> http://paste.ubuntu.com/13796054/
#1153 [13:05] <IamJeremy> halfofkabeb wich folder assets crash-reports libaries logs versions???
#1154 [13:05] <HalfOfAKebab> IamJeremy, don't open any more folders - just delete "options"
#1155 [13:05] <HalfOfAKebab> or "options.txt" - whatever it's called
#1156 [13:05] <BaroninGurke_HD> There is a fix the problem button but there isn´t happening anything
#1157 [13:05] <Ys4ck> i have updeted my windows to 10 and my minecraft crachs... i tried to update the driver graphics and use the windows 7 and 8 java but it crachs. my crach report is http://pastebin.com/J62kFp4X
#1158 [13:06] <IamJeremy> there is no
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#1160 [13:06] <mustafatak2003> ben oyuna giremiyorum
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#1162 [13:07] <HalfOfAKebab> Ys4ck, do you have a graphics card or do you use integrated graphics?
#1163 [13:07] <BaroninGurke_HD> Can someone help me?
#1164 [13:07] <BaroninGurke_HD> Or not?
#1165 [13:07] <BaroninGurke_HD> Just say what I have to do
#1166 [13:07] <BaroninGurke_HD> pls
#1167 [13:07] * MC_EL3KTRO_MC [MC_EL3KTRO_MC@notlogged] has joined #minecrafthelp
#1168 [13:07] <BaroninGurke_HD> :(
#1169 [13:07] <Ys4ck> no i think
#1170 [13:07] <IamJeremy> halfofkabeb there is no options or Options.txt folder
#1171 [13:08] <brightsun> http://paste.ubuntu.com/13794113/
#1172 [13:08] <HalfOfAKebab> BaroninGurke_HD when the game crashes, does the launcher appear with an error log in it?
#1173 [13:08] <brightsun> what is my problem....???
#1174 [13:08] <HalfOfAKebab> IamJeremy, do you have any worlds or screenshots you care about?
#1175 [13:08] <brightsun> http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#1176 [13:09] <BaroninGurke_HD> Ouuuuuu, forget it. I am not that good in computer things
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#1179 [13:09] <IamJeremy> no
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#1181 [13:09] <BaroninGurke_HD> But thx for trying
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#1184 [13:09] <Ys4ck> i have updeted my windows to 10 and my minecraft crachs... i tried to update the driver graphics and use the windows 7 and 8 java but it crachs. my crach report is http://pastebin.com/J62kFp4X
#1185 [13:09] <IamJeremy> no halfofckabeb
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#1187 [13:09] <HalfOfAKebab> IamJeremy delete the whole .minecraft folder and try launching the game again
#1188 [13:10] <IamJeremy> ok
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#1190 [13:10] <HalfOfAKebab> Ys4ck http://hopper.minecraft.net/help/pixel-format-not-accelerated/ read this
#1191 [13:11] <Ys4ck> i've alredy readed this
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#1194 [13:11] <Galaxy_2Alex> ??> Ys4ck win/dxdiag
#1195 [13:11] <Absol> Ys4ck: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1197 [13:12] <Ys4ck> it doesnt funtions
#1198 [13:12] <Ys4ck> its all updated
#1199 [13:12] <Galaxy_2Alex> Ys4ck, Follow the instructions on the page Absol just gave you please.
#1200 [13:12] <Ys4ck> http://paste.ubuntu.com/13796054/
#1201 [13:12] <Ys4ck> is this?
#1202 [13:12] <Galaxy_2Alex> Ys4ck, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1203 [13:12] <xCocoLite> Please help me I have an error
#1204 [13:13] <xCocoLite> http://paste.ubuntu.com/13796592/
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#1206 [13:13] <IamJeremy> nope it doesnt work
#1207 [13:13] <IamJeremy> halfofkabeb
#1208 [13:13] <Ys4ck> it a brand new computer
#1209 [13:13] <Galaxy_2Alex> xCocoLite, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
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#1211 [13:13] <Galaxy_2Alex> Ys4ck, No, that PC is at least 7 years old
#1212 [13:13] <Ys4ck> it is a brand new computer
#1213 [13:14] <Galaxy_2Alex> Ys4ck, The parts are old.
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#1215 [13:14] <Ys4ck> ok thank you
#1216 [13:14] <Galaxy_2Alex> ??> IamJeremy win/dxdiag
#1217 [13:14] <Galaxy_2Alex> ??> IamJeremy win/dxdiag
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#1220 [13:14] <Absol> IamJeremy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1221 [13:15] <IamJeremy> absol already did
#1222 [13:15] <xCocoLite> ok thank you very much
#1223 [13:15] <IamJeremy> by halfofkebab
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#1225 [13:15] <Galaxy_2Alex> IamJeremy, Please give us the link to your DxDiag.
#1226 [13:15] <IamJeremy> ok
#1227 [13:16] <IamJeremy> ok 10 sec
#1228 [13:16] <IamJeremy> http://pastebin.com/N5DygXfd
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#1231 [13:17] <Galaxy_2Alex> IamJeremy, One moment
#1232 [13:17] <IamJeremy> ok
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#1234 [13:19] <Galaxy_2Alex> IamJeremy, Download and Install this driver: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1235 [13:19] <Galaxy_2Alex> Does anyone else wait for assistance?
#1236 [13:19] <IamJeremy> already habe
#1237 [13:19] <IamJeremy> have
#1238 [13:19] <IamJeremy> No uodates or anything
#1239 [13:20] <Galaxy_2Alex> IamJeremy, Have you tried that particular driver?
#1240 [13:20] <Galaxy_2Alex> IamJeremy, If not, try it.
#1241 [13:20] <IamJeremy> yes
#1242 [13:22] <IamJeremy> Galaxy_2Alex: ?
#1243 [13:24] <Galaxy_2Alex> IamJeremy, Contact Dell Support and ask them for appropiate drivers.
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#1246 [13:24] <Galaxy_2Alex> IamJeremy, http://www.dell.com/support/home/us/en/04?c=us&l=en&s=dfb
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#1255 [13:38] <TheStickDragon> I changed my password on my account because i forgot my old one. i sighned in on the launcher with my new password and it said i had demo, eventhough i had bought the full version, so can anyone help me?
#1256 [13:38] <Galaxy_2Alex> TheStickDragon, what is your Minecraft Username?
#1257 [13:39] <TheStickDragon> TheStickDragon
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#1260 [13:39] <Galaxy_2Alex> TheStickDragon, You are using the wrong E-Mail Adress to log in.
#1261 [13:39] <TheStickDragon> do you know the one that i used?
#1262 [13:40] <Galaxy_2Alex> TheStickDragon, No, but you are currently using an E-Mail Adress that is not Premium.
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#1265 [13:40] <TheStickDragon> ok, so how do i find ot the email i used?
#1266 [13:41] <Galaxy_2Alex> TheStickDragon, Try your E-Mail Adresses on this page:
#1267 [13:41] <Galaxy_2Alex> ??> TheStickDragon account/retrieve-name
#1268 [13:41] <Absol> TheStickDragon: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#1269 [13:41] <TheStickDragon> thank you i will try.
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#1277 [13:47] <fabigeilolp> hallo ich wurde gehackt und die email adresse und das passwort geändert was soll ich machen
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#1283 [13:54] <mandy> well, I have one problem called "lack of updated graphics drivers minecraft"
#1284 [13:55] <mandy> I'm Braziliam, sorry my bad english :v
#1285 [13:55] <CubeTheThird> mandy, do you have a dxdiag report?
#1286 [13:56] <mandy> yes and I do that, but still shows the page
#1287 [13:56] <CubeTheThird> mandy, give a URL to your dxdiag report here
#1288 [13:57] <mandy> alright, one second
#1289 [13:58] <Aurie> I have the same issue, " lack of updated graphics driver for minecraft" and i have a dxdiag report.
#1290 [13:59] <CubeTheThird> Aurie, give a URL to your report here
#1291 [13:59] <mandy> here http://paste.ubuntu.com/13797871/
#1292 [13:59] <Aurie> http://paste.ubuntu.com/13797562/
#1293 [14:00] <CubeTheThird> mandy, one moment
#1294 [14:00] <CubeTheThird> Aurie, one moment
#1295 [14:00] <mandy> ok
#1296 [14:00] <Aurie> ok
#1297 [14:00] <CubeTheThird> mandy, download and install https://www.nvidia.com/download/driverResults.aspx/94790/en-us
#1298 [14:01] <CubeTheThird> Aurie, download and install win 64 exe: https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
#1299 [14:02] <mandy> ok, thank you so much
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#1301 [14:06] <Aurie> It said the driver being installed is not validated for my computer.
#1302 [14:07] <CubeTheThird> Aurie, hmm one moment
#1303 [14:07] <CubeTheThird> Aurie, and you did get the 64 bit one right?
#1304 [14:07] <Aurie> yes
#1305 [14:07] <CubeTheThird> Aurie, I will need your computer model number
#1306 [14:08] <CubeTheThird> ??> Aurie oem/hp/product-number
#1307 [14:08] <Absol> Aurie: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#1308 [14:08] <Absol> Aurie: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
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#1312 [14:11] <gilson> help
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#1314 [14:12] <gilson> mas não cocigo jogar
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#1316 [14:13] <mandy> Gilson, eles são gringos.. vai no google tradutor e solta o verbo aiuahe
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#1319 [14:16] <NiGhT_> hello
#1320 [14:16] <NiGhT_> can anyone help me?
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#1324 [14:19] <Gamon332> Yo
#1325 [14:20] <NiGhT_> ?
#1326 [14:20] <Gamon332> Can someone help me
#1327 [14:20] <Gamon332> Can someone help me
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#1329 [14:20] <NiGhT_> need help 2
#1330 [14:20] <NiGhT_> these admins aint for nothing
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#1332 [14:20] <Gamon332> I just need to know what's causing a crash on my server because idk how to read the error logs very well
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#1335 [14:23] <Gamon332> [07:03:19] [main/DEBUG] [FML/]: Injecting tracing printstreams for STDOUT/STDERR. [07:03:20] [main/INFO] [FML/]: Forge Mod Loader version 7.99.39.1566 for Minecraft 1.7.10 loading [07:03:20] [main/INFO] [FML/]: Java is Java HotSpot(TM) Client VM, version 1.8.0_60, running on Windows 8.1:x86:6.3, installed at C:\Program Files (x86)\Java\jre1.8.0_60 [07:03:20] [main/DEBUG] [FML/]: Java classpath at launch is C:\Users\john\Desktop\MinecraftServer\forge-
#1336 [14:23] <Gamon332> Plsss
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#1340 [14:28] <Ben_> Minecraft won't run even though it has in past, even with 1.8.8 update. The error message that pops ups says I need to update my drivers. When I do this, through the intel website, it says there are no drivers. I then check if my computer can support OpenGl 1.3 (as required by minecraft) and I can. So I'm not sure what the issue is.
#1341 [14:28] <Ben_> http://paste.ubuntu.com/13798531/ Heres the DxDiag
#1342 [14:30] <Aurie> heres the product number : 00326-10000-00000-AA146
#1343 [14:33] <Ben_> What can I do with that?
#1344 [14:33] <Ben_> What can I do with that?
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#1347 [14:34] <Aurie> Oh, cubethethird and absol were helping me
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#1349 [14:35] <Aurie> i needed lack of driver graphics and the link they gave me to download wasnt compatible with my computer
#1350 [14:35] <Ben_> I'm having the same issue, yet all my drivers are all up to date
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#1360 [14:57] <Aurie> Can someone help me please
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#1363 [14:58] <ElectricBus0> java.lang.NullPointerException: group
#1364 [14:59] <ElectricBus0> java.lang.NullPointerException:group
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#1373 [15:04] <Luna_> I bought minecraft last night and I still can't play it. When I went to log in it says invaild ID but when I went to repurchase and chose the same name i said it was already taken.
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#1379 [15:19] <Aurie> i need help udating my drivers for minecraft
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#1383 [15:23] <iftiker> how do u get minecraft for free
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#1385 [15:24] <hunter> my mods wont work it says you need 16 not 2.1
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#1391 [15:27] <RennyOfYore> Tried all of the suggested helps, nothing is working, keep getting the "pixels not accelerated error. Here is my info: http://paste.ubuntu.com/13800067/
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#1398 [15:40] <PewPewDew> Hey, I want to do a huge hopper chain from my exp farm up top @ 200ish all the way down to my base @ level 70. Is there like... a distance that hoppers stop moving items? Kinda like how if ur 32 away from something, the mob stays frozen in that spot until u move closer?
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#1402 [15:45] <DarkAquaBoy> Hey, Im having problems with my screen. Its going really slow,
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#1404 [15:48] <DarkAquaBoy> HELLO
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#1406 [15:48] <DarkAquaBoy> HELLO
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#1408 [15:51] <PewPewDew> What do u mean by slow? FPS drop?
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#1413 [15:53] <Meanjoe> im having a problem with trying to buy minecraft for my pc
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#1416 [15:54] <Meanjoe> when i try to buy the game it tells me to check my card info but it correctly enter
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#1419 [15:56] <DarkAquaBoy> i ned hep
#1420 [15:56] <The_Winds> hi! i have a problem with my minecraft. When i start it it said : Minecraft Crash Report , Pixel Format Not Accelerated
#1421 [15:57] <The_Winds> and i don't find the good drivers to install
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#1433 [16:04] <Goldman1014> hi
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#1435 [16:06] <Goldman1014> can someone help me with and how to make my server. i need to find my ip, i need builders for my server, and i need help with commands and redstone
#1436 [16:08] <CubeTheThird> Goldman1014, we can help you find your ip, but for the rest you'll have to go somewhere else, like the minecraft forums
#1437 [16:08] <CubeTheThird> Goldman1014, are you talking about your public IP or local IP?
#1438 [16:08] <Aurie> CubeTheThird
#1439 [16:08] <CubeTheThird> yes?
#1440 [16:09] <Aurie> i have my product number
#1441 [16:09] <CubeTheThird> Aurie, give it here
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#1444 [16:10] <Aurie> 00326-10000-00000-AA146
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#1446 [16:11] <CubeTheThird> Aurie, umm. are you sure that's correct. HP only lists a digital printing press for that
#1447 [16:12] <Aurie> it says product id though
#1448 [16:13] <CubeTheThird> Aurie, do you have the model number?
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#1450 [16:14] * HideYourKids [HideYourKids@notlogged] has joined #minecrafthelp
#1451 [16:14] <HideYourKids> Hello?
#1452 [16:14] <MRS04> hi
#1453 [16:14] <CubeTheThird> hello HideYourKids
#1454 [16:15] <MRS04> how r
#1455 [16:15] <HideYourKids> https://youtu.be/gvUTTrlvH3Y
#1456 [16:15] <MRS04> I am facing problem with my intel dsplay driver
#1457 [16:15] <CubeTheThird> MRS04, do you have a dxdiag report?
#1458 [16:15] <HideYourKids> I need help this has been bugging me for weeks
#1459 [16:15] <CubeTheThird> HideYourKids, no advertising please
#1460 [16:15] <MRS04> yes
#1461 [16:16] <HideYourKids> Its a vid for my problem
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#1464 [16:16] <HideYourKids> i dont really know how to explain it.
#1465 [16:16] <CubeTheThird> MRS04, give a URl to it here
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#1467 [16:16] <CubeTheThird> HideYourKids, that's either caused by something on the server, or if you have mods, those
#1468 [16:16] <Aurie> whats that
#1469 [16:16] <Nix> Will Minecraft on Wii U be cross-platform?
#1470 [16:17] <HideYourKids> I dont have mods and its been happening on all servers i go on.
#1471 [16:17] <MRS04> http://paste.ubuntu.com/13801261/
#1472 [16:17] <CubeTheThird> Nix, .. what do you mean by that?
#1473 [16:17] <MRS04> i would like to run it on my pc windows 10
#1474 [16:18] * Sammyvsparks [Sammyvsparks@notlogged] has joined #minecrafthelp
#1475 [16:18] <CubeTheThird> MRS04, your video card is not compatible with windows 10
#1476 [16:18] <Sammyvsparks> ello
#1477 [16:18] <MRS04> so?
#1478 [16:18] <HideYourKids> CubeTheThird have any other suggestions to my problem?
#1479 [16:18] <CubeTheThird> Aurie, like the version of your computer. There should be a name and number for it
#1480 [16:18] <Sammyvsparks> MRS04, Either downgrade windows or upgrade your graphics card.
#1481 [16:18] <Nix> Minecraft for Wii U was announced, and it will be available on the 17th. Before I decide to preorder it, I would like to know if it is cross-platform (I can also play with Minecraft users on Xbox, PS, PC, etc.)
#1482 [16:19] <CubeTheThird> HideYourKids, guess you could try a clean install of the game
#1483 [16:19] <CubeTheThird> ??> HideYourKids win/reinst
#1484 [16:19] <Absol> HideYourKids: You may need to reinstall the locally installed files that Minecraft puts into place.
#1485 [16:19] <Absol> HideYourKids: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1486 [16:19] <CubeTheThird> Nix, I would assume not
#1487 [16:19] <Sammyvsparks> Cube, PE and Windows 10 Edition are crossplatform arnt they?
#1488 [16:19] <CubeTheThird> Nix, currently the only cross platform support (that I know of) is the Pocket and Windows 10 editions, which are based on the same code anyways
#1489 [16:19] <Sammyvsparks> Hypixel uses it
#1490 [16:19] <Sammyvsparks> Lol, that answers my question
#1491 [16:19] <HideYourKids> Okay Thanks for the advice. <3
#1492 [16:20] <Nix> Hmmm. Hopefully there will ve an update some time soon.
#1493 [16:20] <CubeTheThird> MRS04, intel dropped support for your video card at windows 7
#1494 [16:20] <Sammyvsparks> Nix, you could always email mojang
#1495 [16:20] <Sammyvsparks> They answer sometimes
#1496 [16:20] <Nix> I tried finding a customer support email, but I came across this. Do you know their email?
#1497 [16:20] <Sammyvsparks> ??> sammyvsparks index
#1498 [16:20] <CubeTheThird> Nix, I can almost guarantee that it won't be cross platform
#1499 [16:20] <Absol> Sammyvsparks: See https://cp.ae97.net/factoid for the Absol Database System
#1500 [16:21] <Lord_Ralex> There is no reason to send an email....
#1501 [16:21] <Lord_Ralex> Email is only for account support. It is not for "please add this" stuff.
#1502 [16:21] <CubeTheThird> Nix, there are like NO games that are cross platform as is, since they use different accounts and networks
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#1504 [16:21] <Nix> I can see the reality of that, now that you mention it. Thanks.
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#1508 [16:22] <el_aventurero> sqs
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#1510 [16:22] <Sammyvsparks> sqs?
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#1512 [16:22] <Nix> Thanks, everyone. Good bye.
#1513 [16:22] <Sammyvsparks> Bye
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#1520 [16:28] <Aurie> i dont understand what u need
#1521 [16:28] <Sammyvsparks> Aurie, what was your issue?
#1522 [16:28] <Aurie> i need to update my drivers
#1523 [16:29] <Sammyvsparks> ??> Auria win/dxdiag
#1524 [16:29] <Absol> Auria: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1525 [16:29] <Aurie> i did all that already
#1526 [16:29] <Sammyvsparks> Can i have the link please
#1527 [16:29] <Aurie> http://paste.ubuntu.com/13797562/
#1528 [16:31] <Sammyvsparks> Aurie, while i look at this, check for windows updates
#1529 [16:31] <Sammyvsparks> my drivers came in that
#1530 [16:31] <CubeTheThird> Aurie, your report shows your laptop is called a "Stream notebook pc". I There should be a number that goes with it something like C101
#1531 [16:32] <Sammyvsparks> its 13
#1532 [16:32] <Sammyvsparks> HP Stream Notebook PC 13
#1533 [16:32] <CubeTheThird> that's not specific enough
#1534 [16:32] <Sammyvsparks> I found it just fine?
#1535 [16:33] <CubeTheThird> ..?
#1536 [16:33] <Aurie> c010
#1537 [16:33] <Aurie> yea?
#1538 [16:33] <Sammyvsparks> Wait nm, Its showing the HP Stream Notebook PC 13-#####'s xD
#1539 [16:34] <CubeTheThird> Aurie, what's the full number for that?
#1540 [16:34] <CubeTheThird> Aurie, c010 something
#1541 [16:34] <Aurie> c010nr
#1542 [16:34] <Aurie> thats all
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#1544 [16:35] <CubeTheThird> ok one moment
#1545 [16:36] <CubeTheThird> Aurie, ok try this driver: http://ftp.hp.com/pub/softpaq/sp69001-69500/sp69115.exe
#1546 [16:36] <mikaxu> Meu minecraft deu um determinado erro,fiz todos os processos que ma mandar ai me encaminharam para ca pra que pudessem me ajudar a resolver meu problema e me mandaram coar este link http://paste.ubuntu.com/13801779/
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#1548 [16:36] <Sammyvsparks> Cube
#1549 [16:37] <CubeTheThird> yes?
#1550 [16:37] <Sammyvsparks> wouldnt it be the intel version of it?
#1551 [16:37] <CubeTheThird> what do you mean?
#1552 [16:37] <CubeTheThird> mikaxu, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1553 [16:37] <Sammyvsparks> http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72369.exe < the one i found, its for the Intel HD Graphics
#1554 [16:37] <Sammyvsparks> for that brand of laptop
#1555 [16:37] <flappy_> how can i fix a crash report?
#1556 [16:38] <mikaxu> Okay
#1557 [16:38] <CubeTheThird> flappy_, copy the report onto http://paste.ubuntu.com and give the URL here.
#1558 [16:38] <Sammyvsparks> ^^
#1559 [16:38] <CubeTheThird> Sammyvsparks, I imagine you found the driver for a different model?
#1560 [16:39] <Sammyvsparks> http://support.hp.com/us-en/product/HP-Stream-13-Notebook-PC/7372147/model/7539081/drivers
#1561 [16:39] <Sammyvsparks> nope
#1562 [16:39] <Sammyvsparks> HP Stream Notebook - 13-c010nr (ENERGY STAR) - Software and Drivers
#1563 [16:39] <mikaxu> Após o download,o que devo fazer ?
#1564 [16:40] <CubeTheThird> Sammyvsparks, not sure how you're getting that driver link. Did you choose windows 10?
#1565 [16:40] <CubeTheThird> mikaxu, we only speak English here
#1566 [16:40] <Sammyvsparks> Intel High-Definition (HD) Graphics Driver
#1567 [16:41] <Sammyvsparks> 10.18.10.4252 Rev.B 124.1 MB Dec 5, 2015 Download
#1568 [16:41] <Sammyvsparks> HP's Terms of Use
#1569 [16:41] <Sammyvsparks> Details
#1570 [16:41] <Sammyvsparks> Details
#1571 [16:41] <flappy_> the crash report wont copy
#1572 [16:41] <Sammyvsparks> Version 10.18.10.4252 Rev.B
#1573 [16:41] <Sammyvsparks> kinda figured that one coming lol
#1574 [16:41] <Sammyvsparks> was*
#1575 [16:41] <CubeTheThird> ??> flappy_ win/edit
#1576 [16:41] <Absol> flappy_: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#1577 [16:41] <Sammyvsparks> and it autoselects windows 10 for me
#1578 [16:41] <mikaxu> Ué,sou Brasileira.Vou ter que traduzir tudo que eu escrever pro ingles e depois mandra pra cá
#1579 [16:41] <mikaxu> ???
#1580 [16:41] <Sammyvsparks> http://support.hp.com/us-en/drivers/selfservice/HP-Stream-13-Notebook-PC/7372147/model/7539081
#1581 [16:42] <CubeTheThird> Sammyvsparks, ya.. I followed that, and it gave me the link I provided
#1582 [16:42] <CubeTheThird> ??> mikaxu lang/pt
#1583 [16:42] <Absol> mikaxu: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1584 [16:42] <Sammyvsparks> Drivers-Graphics-Intel?
#1585 [16:42] <CubeTheThird> yes
#1586 [16:43] <Aurie> cube
#1587 [16:43] <CubeTheThird> yes?
#1588 [16:43] <Aurie> the first link u gave me said it is a older version
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#1590 [16:43] <Sammyvsparks> Cube
#1591 [16:43] <Sammyvsparks> Yours is the non-intel
#1592 [16:43] <Sammyvsparks> mine was the one below your link
#1593 [16:43] <Sammyvsparks> Aurie, try this one? http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72369.exe
#1594 [16:44] <mikaxu> After I download WHAT YOU sent what I have to do?
#1595 [16:44] <flappy_> ok thank you it was successful what now?
#1596 [16:44] <Aurie> ok
#1597 [16:44] <Sammyvsparks> Post the url here flappy_
#1598 [16:44] <CubeTheThird> ohh now I see
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#1600 [16:44] <CubeTheThird> I thought you meant it was in the same category
#1601 [16:44] <Sammyvsparks> no lol
#1602 [16:44] <flappy_> http://paste.ubuntu.com/13802073/ ....I think this is it
#1603 [16:45] <CubeTheThird> flappy_, do you have a dxdiag report?
#1604 [16:45] <Sammyvsparks> ??> flappy_ win/dxdiag
#1605 [16:45] <Absol> flappy_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1607 [16:45] <mikaxu> yes
#1608 [16:45] <CubeTheThird> mikaxu, install the driver
#1609 [16:45] <mikaxu> what/
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#1611 [16:45] <Sammyvsparks> Open the .exe
#1612 [16:45] <flappy_> ok
#1613 [16:45] <mikaxu> what ?
#1614 [16:46] <Sammyvsparks> Did you download what he sent?
#1615 [16:46] <mikaxu> It's downloading
#1616 [16:46] <Sammyvsparks> Oh
#1617 [16:46] <Sammyvsparks> well when its done open that (click it)
#1618 [16:46] <mikaxu> okay
#1619 [16:47] <Guest95114> My minecraft doesn't work and I went to a website and they gave me indications to do a report and then come here
#1620 [16:47] <Sammyvsparks> Does it crash?
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#1622 [16:47] <Guest95114> I think so
#1623 [16:47] <CubeTheThird> Guest95114, give a link to the report here
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#1625 [16:47] <Guest95114> http://paste.ubuntu.com/13802100/
#1626 [16:48] <CubeTheThird> Guest95114, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1627 [16:48] <pedro> como tirar o modo demo do meu minecraft
#1628 [16:49] <Guest95114> I but I had windows 7 and it didn't work either and the i downloaded windows 10 to see if it would work
#1629 [16:49] <pedro> como tirar o modo demo do meu minecraft
#1630 [16:50] <CubeTheThird> Guest95114, well there's actually 2 things for your specific graphics card
#1631 [16:50] <CubeTheThird> Guest95114, the last drivers intel released for it (for windows 7) have a bug that prevent newer versions of the game from working
#1632 [16:50] <Aurie> sammy
#1633 [16:50] <CubeTheThird> Guest95114, so the game will work on windows 7, but not beyond version 1.7.2
#1634 [16:50] <Sammyvsparks> Yes Aurie?
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#1638 [16:51] <Aurie> it says my computer doesnt meet the requirments, do i have to do updates or something?
#1639 [16:51] <Guest95114> Oh then it doesn't work here on windows 10?
#1640 [16:51] <flappy_> here is the URL you wanted .... http://paste.ubuntu.com/13802280/
#1641 [16:51] <Sammyvsparks> Check for windows updates Aurie... i'll look around
#1642 [16:52] <CubeTheThird> Guest95114, the last driver intel released for your video card was over 6 years ago, for windows 7. They stopped supporting it after that
#1643 [16:52] <mikaxu> Ta quase terminado de baixar
#1644 [16:52] <CubeTheThird> flappy_, one moment
#1645 [16:52] <CubeTheThird> flappy_, ok. Delete your minecraft launcher, and get the newer one from https://minecraft.net/download
#1646 [16:52] <BALoney> Hey there. It's saying I might need to update my graphics driver, but it's already up to date.
#1647 [16:52] <Guest95114> Ugh, thanks for the help anyway
#1648 [16:53] <Sammyvsparks> BALoney, that is because your OpenGL is lower than what minecraft recommends
#1649 [16:53] <BALoney> Interesting. What does that mean?
#1650 [16:53] <flappy_> ok thank you, should i stay on the support chat?
#1651 [16:53] <BALoney> I used to be able to play from this laptop.
#1652 [16:53] <Sammyvsparks> You may be able to
#1653 [16:54] <CubeTheThird> flappy_, you can if you want
#1654 [16:54] <Sammyvsparks> it means the better Minecraft gets, the laggier old graphics cards will be.
#1655 [16:54] <CubeTheThird> BALoney, do you have a dxdiag report?
#1656 [16:54] <BALoney> Yes. http://paste.ubuntu.com/13802278/
#1657 [16:54] <CubeTheThird> BALoney, one moment
#1658 [16:55] <BALoney> No problem. I appreciate you looking into it.
#1659 [16:55] <CubeTheThird> BALoney, download and install win 64 exe: https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
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#1661 [16:55] <BALoney> The last one, or second-to-last? I'm seeing two.
#1662 [16:56] <CubeTheThird> BALoney, the second last one (exe)
#1663 [16:56] <BALoney> 123.92 MB and 124.43 MB.
#1664 [16:56] <BALoney> Gotcha.
#1665 [16:57] <Sammyvsparks> Aurie, its either in windows updates or one of the 2 links me and Cube sent.
#1666 [16:57] <Sammyvsparks> because i cannot find any other drivers for your pc.
#1667 [16:59] <CubeTheThird> Aurie, you can try installing the one I gave you, even if it's an older version
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#1670 [17:01] <mikaxu> quase carregando
#1671 [17:01] <flappy_> What launcher is this? I am unfamiliar with it would you mind guiding me trough ?
#1672 [17:01] <CubeTheThird> flappy_, it's the default game launcher...
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#1674 [17:01] <Sammyvsparks> One sec flappy_
#1675 [17:01] <CubeTheThird> flappy_, you install it, then open it from the start menu
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#1677 [17:02] <flappy_> The one i'm used to only asked for the username no email or password
#1678 [17:02] <Sammyvsparks> https://launcher.mojang.com/download/Minecraft.exe
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#1680 [17:02] <CubeTheThird> flappy_, did you purchase minecraft?
#1681 [17:03] <Sammyvsparks> He may of had the demo?
#1682 [17:03] <CubeTheThird> no, that would be pirated
#1683 [17:03] <Berast> hi, to be as specific as possible I am supposed to paste this: http://paste.ubuntu.com/13802490/
#1684 [17:03] <Sammyvsparks> the demo doesnt require user&password
#1685 [17:03] <flappy_> download it where can I purchase it?
#1686 [17:03] <mikaxu> Baixou!
#1687 [17:03] <Sammyvsparks> doesnt it?
#1688 [17:03] <CubeTheThird> Berast, one moment
#1689 [17:03] <CubeTheThird> flappy_, minecraft.net/store
#1690 [17:03] <Berast> thx
#1691 [17:03] <Sammyvsparks> its about 29USD ish
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#1693 [17:04] <CubeTheThird> Berast, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1694 [17:04] <flappy_> and is it available in RSA ?
#1695 [17:04] <BALoney> Cube and Sammy, it worked! Thank you both.
#1696 [17:04] <Sammyvsparks> flappy_ the price is converted for your area
#1697 [17:04] <Sammyvsparks> its a worldwide game
#1698 [17:04] <Berast> i'll try
#1699 [17:05] <flappy_> Ok thanks a lot :)
#1700 [17:06] <mikaxu> GENTE
#1701 [17:06] <mikaxu> A TELA DO MEU PC FICOU ENORME
#1702 [17:06] <flappy_> Price only in USD
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#1705 [17:07] <Sammyvsparks> 1 moment flappy_
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#1711 [17:09] * osuka_ [osuka_@notlogged] has quit. (Quit: ...and the computer's sleeping again.)
#1712 [17:09] <Sammyvsparks> Wherever you pay from should convert your currency to USD
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#1718 [17:11] <soleyl> i needhelp
#1719 [17:11] <AKhan> i need help too lol
#1720 [17:11] <AKhan> i just got a new computer with windows 10 downloaded on it
#1721 [17:12] <soleyl> please i need to change my question
#1722 [17:12] <AKhan> i downloaded minecraft and it crashed
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#1724 [17:12] <flappy_> Ok thanks a lot Sammyvssparks & CubeTheThird for all your help I defenately appreciated it and will do as you said. Good Bye! :)
#1725 [17:12] <RustyRiley> i have recently added mods to version 1.8 for my son to play minecraft, but now when he trys to open a world (existing or new) it says that it is loading and building terrain, but nothing happens. Please help as i have a frustrated little boy
#1726 [17:12] <CubeTheThird> soleyl, you mean security questions?
#1727 [17:12] <CubeTheThird> AKhan, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1728 [17:12] <soleyl> yes i dont remember
#1729 [17:13] <AKhan> ------------------ System Information ------------------ Time of this report: 12/7/2015, 15:07:38 Machine name: DESKTOP-FQIBCKE Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1.150810-2333) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: XPS 8900 BIOS: 2.0.3 Proc
#1730 [17:13] <AKhan> woops
#1731 [17:13] <AKhan> one second
#1732 [17:13] <CubeTheThird> RustyRiley, sorry, we don't support mods here
#1733 [17:13] <AKhan> http://paste.ubuntu.com/13802799/
#1734 [17:13] <AKhan> that it?
#1735 [17:13] <RustyRiley> where do i go
#1736 [17:13] <CubeTheThird> AKhan, yes, but you didn't paste the whole thing onto the website
#1737 [17:13] <CubeTheThird> RustyRiley, I'd recommend you visit the minecraft forums
#1738 [17:13] <RustyRiley> ok ta
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#1742 [17:14] <soleyl> i dont remember my security question and i need to change
#1743 [17:14] <AKhan> http://paste.ubuntu.com/13802883/
#1744 [17:14] <AKhan> thats the minecraft crash report
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#1746 [17:14] <CubeTheThird> soleyl, you will have to contact Mojang
#1747 [17:14] <CubeTheThird> ??> soleyl mojang/email
#1748 [17:14] <Absol> soleyl: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1749 [17:14] <Absol> soleyl: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1750 [17:15] <CubeTheThird> AKhan, yes, but you need to put the whole dxdiag report onto http://paste.ubuntu.com so we can see it
#1751 [17:15] <soleyl> ok thanks Absol
#1752 [17:15] <kp3> supervivencia
#1753 [17:15] <AKhan> http://paste.ubuntu.com/13802921/
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#1756 [17:16] <AKhan> that good?
#1757 [17:17] <kp3> hola
#1758 [17:17] <soleyl> quit
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#1762 [17:22] <AKhan> hmm
#1763 [17:22] <CubeTheThird> brb
#1764 [17:23] <Aurie> it worked THANK UUUUU
#1765 [17:23] <AKhan> okay
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#1771 [17:26] <AKhan> so... did u get it cubethethird?
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#1775 [17:28] <nightblood> My Minecraft crashes and an error saying my video card drivers is outdated comes up but when I go to check for the new ones there are none to be found
#1776 [17:28] * SilverEnderProo [SilverEnderProo@notlogged] has quit. (Client Quit)
#1777 [17:28] <AKhan> ^ same
#1778 [17:28] <nightblood> Do you have Windows 10?
#1779 [17:29] <AKhan> yea
#1780 [17:29] <nightblood> Okay then I'm guess it has to do with Windows 10 hmm
#1781 [17:29] <AKhan> yea i just got my new ocmputer today, it had windows 10
#1782 [17:30] <AKhan> my old computer had windows 7
#1783 [17:30] <nightblood> Same and it worked fine
#1784 [17:30] <AKhan> yea
#1785 [17:30] <nightblood> I guess I'm going to try to fine a way to downgrade
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#1787 [17:33] <AKhan> cubethethird please come back i need help
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#1792 [17:36] <AKh> just got windows 10, minecraft won't work, it says i need to update driver, idk which one to click
#1793 [17:37] <HeroMelg> Since upgrading to Win10 MineCraft wont start. "pixel format not accellerated". Upgrading drivers does not come up any update I could perform (followed all instructions) . What can I do next?
#1794 [17:37] <CubeTheThird> AKh, ok one sec
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#1796 [17:37] <CubeTheThird> HeroMelg, do you have a dxdaig report?
#1797 [17:38] <HeroMelg> Sorry, I dont know what that is. I coulf send it if I knew how to generate.
#1798 [17:38] <CubeTheThird> AKh, hmm that's strange. can you make sure your computer monitor is plugged in to your graphics card, and not your motherboard?
#1799 [17:38] <CubeTheThird> ??> HeroMelg win/dxdiag
#1800 [17:38] <AKhan> cubethethird, u still haven't helped me
#1801 [17:38] <Absol> HeroMelg: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1802 [17:38] <AKhan> http://paste.ubuntu.com/13802921/
#1803 [17:39] <HeroMelg> Will now follow those instructions and come back shortly.
#1804 [17:39] <AKh> the monitor is plugged into the only slot it fits in
#1805 [17:40] <CubeTheThird> AKh, is that on your motherboard, or your graphics card?
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#1807 [17:41] <HeroMelg> I have the DxDiag information available now
#1808 [17:41] <CubeTheThird> HeroMelg, give a link to it here
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#1813 [17:42] <HeroMelg> working on the link now (never done that before)
#1814 [17:43] <CubeTheThird> take your time
#1815 [17:43] <HeroMelg> http://paste.ubuntu.com/13803666/
#1816 [17:44] <Stingray92> http://paste.ubuntu.com/13803581/ This computer claimed the graphics card was not updated enough to run the game and I tried to update my intel one and it said it is completly up to date.
#1817 [17:44] <HeroMelg> I hope you can do something with it
#1818 [17:44] <CubeTheThird> HeroMelg, one moment
#1819 [17:44] <CubeTheThird> Stingray92, one moment
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#1821 [17:44] <CubeTheThird> HeroMelg, ok. Delete your minecraft launcher and install the newer one from https://minecraft.net/download
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#1823 [17:45] <CubeTheThird> Stingray92, same thing. Delete your minecraft launcher, and get the newer one from https://minecraft.net/download
#1824 [17:45] * Gizmo [Gizmo@notlogged] has joined #minecrafthelp
#1825 [17:45] <HeroMelg> Ik will use your link (although I already download a new launcher...)
#1826 [17:46] <Gizmo> ?
#1827 [17:46] <Stingray92> Thank you I am about to delete it completly
#1828 [17:46] <HeroMelg> Yes, I did that already just 20 minutes ago. Both exe files (window and the alternative)
#1829 [17:46] <CubeTheThird> HeroMelg, get the .msi installer
#1830 [17:47] <HeroMelg> ok, will try that on as well now.
#1831 [17:47] * Gizmo [Gizmo@notlogged] has joined #minecrafthelp
#1832 [17:47] <Gizmo> Is there a way i can get help in a private chat
#1833 [17:48] <CubeTheThird> Gizmo, no, just ask for help here
#1834 [17:48] * Ivo_GamerPro [Ivo_GamerPro@notlogged] has joined #minecrafthelp
#1835 [17:48] <Gizmo> i need help with access to my account
#1836 [17:48] <CubeTheThird> Gizmo, what's the problem?
#1837 [17:48] * Karanrajani123 [Karanrajani123@notlogged] has joined #minecrafthelp
#1838 [17:48] <Gizmo> I cannot access my account
#1839 [17:48] <CubeTheThird> Gizmo, what happens when you try?
#1840 [17:49] <Gizmo> unknow email address or password
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#1842 [17:49] <Gizmo> I swear its right and when i try to reset password it dont send me the email
#1843 [17:50] <Jakestab> Hey, I just updated to Windows 10 and Minecraft won't start. I followed all of the steps and I don't have any drivers, nor are any available. I have the link to my dxdiag ready to go, if that helps.
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#1845 [17:50] <CubeTheThird> Gizmo, if that's the case you will have to contact Mojang
#1846 [17:50] <CubeTheThird> ??> Gizmo mojang/email
#1847 [17:50] <Absol> Gizmo: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1848 [17:50] <Absol> Gizmo: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1849 [17:50] <CubeTheThird> Jakestab, give the link here please
#1850 [17:51] <Jakestab> http://paste.ubuntu.com/13803449/
#1851 [17:51] <Gizmo> Thanks for the help i will email now :D
#1852 [17:51] <Ivo_GamerPro> Hello. I recently downloaded Windows 10 to my computer and it says my graphic drivers are outdated (pixel format not accelerated). However, I tried downloading the latest version and it says I already have them. Minecraft wont start anyways
#1853 [17:51] <CubeTheThird> Ivo_GamerPro, do you have a dxdiag report?
#1854 [17:51] <CubeTheThird> Jakestab, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1855 [17:52] <HeroMelg> CubeTheThird, work now! the msi version did the trick, whereas the website suggested that the exe would do exactly the same trick. Thanks anyway!
#1856 [17:52] <CubeTheThird> awesome!
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#1858 [17:52] <Jakestab> Oh, OK. Thanks for the help!
#1859 [17:52] <Ivo_GamerPro> How do I obtain a new graphics card???
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#1862 [17:53] <CubeTheThird> Ivo_GamerPro, you'll have to look up a guide, or ask a professional to assist you
#1863 [17:53] <Ivo_GamerPro> Thanks
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#1865 [17:54] <CubeTheThird> HeroMelg, the website said to use the exe?
#1866 [17:54] * StephAnnDLC [StephAnnDLC@notlogged] has joined #minecrafthelp
#1867 [17:55] <HeroMelg> Yes, on the link you gave me it says "If you'd like a version without an installer, you may use Minecraft.exe instead"
#1868 [17:56] <StephAnnDLC> I'm having issues playing minecraft. I log in, the game loads (though sometimes it takes forever). When I try to play however, it only works for a few seconds then my Java stops responding.
#1869 [17:57] <CubeTheThird> HeroMelg, ohh ya. The one with the installer would be the one you want. I thought you meant it was listed as fixing your issue
#1870 [17:57] <CubeTheThird> StephAnnDLC, are you using mods or resource packs?
#1871 [17:57] <StephAnnDLC> No. I assumed that might be the issue since I recently updated to WIndows 10 and deleted all resource packs and mods.
#1872 [17:58] <CubeTheThird> StephAnnDLC, hmm ok let's try getting a log then
#1873 [17:58] <CubeTheThird> ??> StephAnnDLC launcher/game-output
#1874 [17:58] <Absol> StephAnnDLC: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1875 [17:58] <Absol> StephAnnDLC: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1880 [17:58] <StephAnnDLC> Okie dokie.
#1881 [17:59] <breezy> my kids have a minecraft account on their phones and i am trying to buy/upload the online version but it doesnt recognize their login from their phone
#1882 [17:59] <breezy> my kids have a minecraft account on their phones and i am trying to buy/upload the online version but it doesnt recognize their login from their phone
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#1884 [17:59] <HeroMelg> Not specifically as a fix for my issue, but I read it as if there would not be a difference. Turns out there is a difference (which fixed my issue). thx again, my son will appreciate it :-)
#1885 [18:00] <CubeTheThird> breezy, do you mean an account for mojang.com ?
#1886 [18:00] <breezy> yeah (i think)
#1887 [18:00] <CubeTheThird> HeroMelg, technically, the only difference is the java version
#1888 [18:00] <StephAnnDLC> I'm not seeing the Game Output
#1889 [18:00] <breezy> is the login on thier phone a mojang.com login?
#1890 [18:01] <CubeTheThird> StephAnnDLC, it will only show up after you press play
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#1892 [18:01] <CubeTheThird> breezy, umm.. perhaps? I would imagine so
#1893 [18:01] <CubeTheThird> breezy, are you saying they can't login on the phone, or on a PC?
#1894 [18:01] <breezy> i just dont want them to lose what they did on their phones
#1895 [18:01] <breezy> cant login on the PC
#1896 [18:02] <StephAnnDLC> Yeah, I see that now. Give me a sec.
#1897 [18:03] <CubeTheThird> breezy, ok, so just to make sure we're on the same page. They have separate minecraft accounts they use for the Minecraft: Pocket edition (mobile version). Upon trying to login to either mojang.com or minecraft.net with those accounts, it doesn't work, correct?
#1898 [18:03] <CubeTheThird> breezy, and this is to purchase the PC edition?
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#1900 [18:04] <breezy> correct.
#1901 [18:04] <CubeTheThird> breezy, are you trying logging in with an email, or a username?
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#1903 [18:05] <breezy> username
#1904 [18:05] <breezy> should i try instead with an email?
#1905 [18:05] <CubeTheThird> breezy, yes, it would be an email to login
#1906 [18:06] <breezy> i just did but then it asks for them to create new profile names
#1907 [18:06] <breezy> will they lose what they did on their mobile version?
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#1909 [18:07] <CubeTheThird> breezy, no, those editions are separate
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#1911 [18:07] <StephAnnDLC> This wasn't what the log looked like last time but this is what it did this time. http://paste.ubuntu.com/13804288/
#1912 [18:07] <breezy> TY!
#1913 [18:07] <CubeTheThird> no problem :3
#1914 [18:07] <CubeTheThird> StephAnnDLC, ok looks like a graphics issue
#1915 [18:08] <CubeTheThird> ??> StephAnnDLC win/dxdiag
#1916 [18:08] <Absol> StephAnnDLC: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1918 [18:09] <mattiecool> help
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#1921 [18:09] <mattiecool> help
#1922 [18:09] <CubeTheThird> mattiecool, with?
#1923 [18:10] <mattiecool> exit code -1
#1924 [18:10] <CubeTheThird> mattiecool, do you have a crash report?
#1925 [18:10] <mattiecool> yes
#1926 [18:10] * Foxyfangirl49 [Foxyfangirl49@notlogged] has joined #minecrafthelp
#1927 [18:10] <CubeTheThird> mattiecool, copy the report onto http://paste.ubuntu.com and give the URL here.
#1928 [18:10] <mattiecool> yes
#1929 [18:11] * Foxyfangirl49 [Foxyfangirl49@notlogged] has quit. (Client Quit)
#1930 [18:11] <mattiecool> http://paste.ubuntu.com/13804304/
#1931 [18:11] <StephAnnDLC> http://paste.ubuntu.com/13804412/
#1932 [18:11] <mattiecool> http://paste.ubuntu.com/13804304/
#1933 [18:11] <CubeTheThird> mattiecool, one moment
#1934 [18:11] <mattiecool> ok
#1935 [18:12] <CubeTheThird> mattiecool, download and install https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#1936 [18:13] <CubeTheThird> StephAnnDLC, ah.. I see oen moment
#1937 [18:13] <mattiecool> ok
#1938 [18:13] <StephAnnDLC> Sure
#1939 [18:13] <CubeTheThird> ??< win/update
#1940 [18:13] <CubeTheThird> ??> StephAnnDLC win/update
#1941 [18:13] <Absol> StephAnnDLC: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1942 [18:13] <StephAnnDLC> Okay.
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#1948 [18:19] <BaseballBoy117> I'm having trouble loading the game because the graphics issues. Here is my crash report http://paste.ubuntu.com/13804207/
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#1950 [18:21] * vickytdl [vickytdl@notlogged] has joined #minecrafthelp
#1951 [18:22] <vickytdl> hello
#1952 [18:22] <vickytdl> i can't play minecraft, and follow the steps .. someone want to read my report?
#1953 [18:22] <vickytdl> http://paste.ubuntu.com/13804655/
#1954 [18:23] * stinktooth [stinktooth@notlogged] has joined #minecrafthelp
#1955 [18:23] <CubeTheThird> BaseballBoy117, one moment
#1956 [18:24] <BaseballBoy117> ok thanks I appreciate any help
#1957 [18:24] <CubeTheThird> vickytdl, one moment
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#1960 [18:24] <CubeTheThird> BaseballBoy117, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1961 [18:24] <IshowGamer_> Please mojang, my account was hacked on 01 ddezembro and changed my nick Paraa IshowGamer_ I wish you guys could help me, allowing me to change my nickname again before the 1 month, being thatt'm being called names of fake and others by my nickname help me, thank you !!
#1962 [18:24] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#1963 [18:24] <IshowGamer_> Please mojang, my account was hacked on 01 ddezembro and changed my nick Paraa IshowGamer_ I wish you guys could help me, allowing me to change my nickname again before the 1 month, being thatt'm being called names of fake and others by my nickname help me, thank you !!
#1964 [18:24] * ExoKruzer [ExoKruzer@notlogged] has joined #minecrafthelp
#1965 [18:24] <CubeTheThird> IshowGamer_, you will have to email Mojang about this
#1966 [18:24] <CubeTheThird> ??> IshowGamer_ mojang/email
#1967 [18:24] <stinktooth> having driver update issue. can anyone help? here is the dxdiag http://paste.ubuntu.com/13804684/
#1968 [18:24] <Absol> IshowGamer_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1969 [18:25] <Absol> IshowGamer_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1971 [18:25] <CubeTheThird> vickytdl, delete your minecraft launcher, and install the newer one from https://minecraft.net/download
#1972 [18:25] <BaseballBoy117> ok thanks
#1973 [18:26] <IshowGamer_> but the email so appears to Payments
#1974 [18:26] <IshowGamer_> but the email so appears to Payments please helpme
#1975 [18:26] <IshowGamer_> :(
#1976 [18:26] <deaddufuss> my chat is not working
#1977 [18:27] <CubeTheThird> IshowGamer_, the email is for payment AND account issues
#1978 [18:27] <CubeTheThird> ??> deaddufuss mp/chat
#1979 [18:27] <Absol> deaddufuss: If you are getting the error "Cannot send chat message" or your client is crashing when you try to talk on a server, your chat settings are set to prevent chat from being shown.
#1980 [18:27] <Absol> deaddufuss: To change your chat settings to show chat, go to "Options", then click "Chat Settings", then change "Chat" to be "Shown". For a similar, yet unrelated, issue, see mp/chat/opacity
#1981 [18:28] <CubeTheThird> brb
#1982 [18:28] <deaddufuss> thx
#1983 [18:28] <vickytdl> i do it, and still doesn't work.. started when updated java.. maybe that's the problem..
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#1986 [18:31] <IshowGamer_> I respond as fast as possible
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#1990 [18:34] <stinktooth_> Having driver update problems on Win 10. Here is dxdiag http://paste.ubuntu.com/13804684/ Can anyone help?
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#1992 [18:35] <cbass> I accidently pressed the fullscreen button and everything went black. Now every time I try to get back into minecraft it just goes black and the only way to get out of it is to force quit. I already tried deleting minecraft but it didn't work. Please Help!
#1993 [18:36] <cbass> ANYONE!!!
#1994 [18:37] <Andrio> ??> cbass options/delete
#1995 [18:37] <Absol> cbass: You may need to reset your Minecraft settings to default. To do so, open your .minecraft directory and delete the file called options.txt.
#1996 [18:37] <Andrio> ??> cbass Mac/.minecraft
#1997 [18:37] <Absol> cbass: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#1998 [18:37] <Andrio> ...ok then.
#1999 [18:38] <cbass> Wait
#2000 [18:38] <cbass> One at a time Plz
#2001 [18:38] <cbass> Go
#2002 [18:39] <Andrio> cbass, follow what Absol said.
#2003 [18:39] <cbass> K
#2004 [18:39] <Andrio> Or, if you're brave enough, you can open it with a text editor and just remove the full screen line.
#2005 [18:39] <Andrio> stinktooth, install this driver: http://www.nvidia.com/download/driverResults.aspx/94794/en-us
#2006 [18:39] <cbass> no
#2007 [18:39] <CubeTheThird> stinktooth_, one moment
#2008 [18:39] <CubeTheThird> ah nvm :Z
#2009 [18:39] <Andrio> oops.
#2010 [18:40] <cbass> so go to edit profile?
#2011 [18:40] <Andrio> I don't think we mentioned that.
#2012 [18:41] <cbass> So what is the first thing i do
#2013 [18:41] <CubeTheThird> cbass, in Edit Profile press Open Game Dir
#2014 [18:41] <cbass> k
#2015 [18:41] <Andrio> That also works.
#2016 [18:41] <cbass> now what
#2017 [18:42] <cbass> well?
#2018 [18:42] <CubeTheThird> cbass, delete the options file there
#2019 [18:42] <cbass> what is it called?
#2020 [18:43] <CubeTheThird> cbass, the file should be called options or options.txt
#2021 [18:43] <cbass> no file called that and I didn't change any of the names
#2022 [18:44] <cbass> never mind I found it
#2023 [18:44] <cbass> so delet it?
#2024 [18:44] <CubeTheThird> yup
#2025 [18:44] <stinktooth> thx!
#2026 [18:44] <cbass> put it in the trash
#2027 [18:45] <CubeTheThird> cbass, that works. Try the game again now (don't put it in fullscreen)
#2028 [18:45] <cbass> Thabks
#2029 [18:45] <cbass> Thanks
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#2032 [18:46] <TripodPeanut> anyone know how to set Minecraft to permanently be set to offline mode?
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#2035 [18:47] <stinktooth> game is for my kids. they watch a lot of lionmaker on youtube. is there a safe place to download/install mods?
#2036 [18:47] <TripodPeanut> every so often the game asks me to log in and majority of the time i play with no internet network available
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#2039 [18:47] <CubeTheThird> TripodPeanut, you could make your firewall block it
#2040 [18:47] <CubeTheThird> stinktooth, I'd recommend you look on the minecraft forums about that
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#2043 [18:50] <Amazing_Turtles> so i have the error java.lang.NullPointerExepition: group lz help me
#2044 [18:50] <CubeTheThird> Amazing_Turtles, what anti-virus and firewall software do you have?
#2045 [18:51] <TripodPeanut> AVG
#2046 [18:51] <Amazing_Turtles> norton
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#2048 [18:52] <CubeTheThird> Amazing_Turtles, ok let's do a malware scan
#2049 [18:52] <CubeTheThird> ??> Amazing_Turtles av/adwcleaner
#2050 [18:52] <Absol> Amazing_Turtles: ADWCleaner is an utility to clean a PC which is infested with malware.
#2051 [18:52] <Absol> Amazing_Turtles: Download it here: https://toolslib.net/downloads/finish/1/
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#2053 [18:53] <Amazing_Turtles> ok i will try
#2054 [18:53] <Amazing_Turtles> norton removed it :(
#2055 [18:54] <CubeTheThird> ...seriously...
#2056 [18:54] <CubeTheThird> yet another reason why I don't like norton
#2057 [18:54] <CubeTheThird> ??> Amazing_Turtles av/malwarebytes
#2058 [18:54] <Absol> Amazing_Turtles: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#2059 [18:54] <Amazing_Turtles> i will resortero it
#2060 [18:54] <Absol> Amazing_Turtles: Download it here: http://www.malwarebytes.org/
#2061 [18:55] <CubeTheThird> you can also try this program instead ^^^
#2062 [18:56] <Amazing_Turtles> i restored the other one so i don't need that! :)
#2063 [18:56] <CubeTheThird> oki
#2064 [18:56] <CubeTheThird> Amazing_Turtles, do a scan, then do the cleaning with it
#2065 [18:56] <CubeTheThird> brb
#2066 [18:56] <Amazing_Turtles> ok
#2067 [18:57] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#2068 [18:58] <Amazing_Turtles> i am waiting xD
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#2073 [19:03] <qwertyuu> Hello I keep getting an "Problem copying the file with the following error code: 5 " with Majoan native lancher updater
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#2075 [19:05] <qwertyuu> I have deleted minecraft ; uninstalled it; ran it as admin; removed the .minecraft directory nothing so far has worked
#2076 [19:05] * Amazing_Turtles [Amazing_Turtles@notlogged] has joined #minecrafthelp
#2077 [19:06] <Amazing_Turtles> sorry i had to restart
#2078 [19:07] <Amazing_Turtles> hello any one there
#2079 [19:08] <qwertyuu> I am but Im not a tech support guy
#2080 [19:08] <Amazing_Turtles> ok
#2081 [19:09] <qwertyuu> so I guess we will have to wait
#2082 [19:12] <CubeTheThird> qwertyuu, what anti-virus and firewall software do you have?
#2083 [19:12] <CubeTheThird> Amazing_Turtles, any change after restarting?
#2084 [19:12] <qwertyuu> mcaffee
#2085 [19:13] <qwertyuu> may be microsfts firewall is running I will check now
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#2088 [19:13] <sam> http://paste.ubuntu.com/13806102/
#2089 [19:13] <sam> al gien me puede ayudar con este problema
#2090 [19:14] * sam is now known as Guest71216
#2091 [19:14] <CubeTheThird> qwertyuu, ah.. mcafee is known to cause various issues. I'd recommend you remove it, and install something else like avast
#2092 [19:14] <Guest71216> http://paste.ubuntu.com/13806102/
#2093 [19:14] <CubeTheThird> Guest71216, one moment
#2094 [19:14] <jminer307> Hi, Im trying to log into my Minecraft, however its not allowing me to log in. I have reset my password and checked my login countless times, and everything seems to be correct. Does anyone know the solution to this problem?
#2095 [19:14] <CubeTheThird> Guest71216, you didn't paste the whole report onto the website
#2096 [19:14] <Andrio> ??> jminer307 login/throttle
#2097 [19:14] <Absol> jminer307: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2098 [19:14] <Absol> jminer307: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2099 [19:15] <Amazing_Turtles> nope i afk
#2100 [19:15] <Amazing_Turtles> was
#2101 [19:15] <jminer307> Alright. Thank you, Absol. I will try again in 3 hours. Thanks again!
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#2104 [19:15] <qwertyuu> I turned of the Windows firewall and still have the error 5
#2105 [19:15] <CubeTheThird> ??> Amazing_Turtles tools/hjt
#2106 [19:15] <Absol> Amazing_Turtles: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2107 [19:15] * jminer307 [jminer307@notlogged] has quit. (Client Quit)
#2108 [19:15] <Absol> Amazing_Turtles: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2109 [19:16] <CubeTheThird> qwertyuu, 'turning off' the anti-virus doesn't actually turn it off completely
#2110 [19:16] <Amazing_Turtles> ok
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#2115 [19:20] <cronos> algien me puede ayudae http://paste.ubuntu.com/13806296/
#2116 [19:21] <CubeTheThird> ??> cronos win/dxdiag
#2117 [19:21] <Absol> cronos: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2118 [19:21] <Reily05> I have a problem were I get this crash error and I just updated to windows 10 yesterday here is my paste bin: http://paste.ubuntu.com/13806259/
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#2120 [19:22] * dudu1227 [dudu1227@notlogged] has joined #minecrafthelp
#2121 [19:22] <CubeTheThird> Reily05, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2122 [19:22] * lucas [lucas@notlogged] has joined #minecrafthelp
#2123 [19:22] <Reily05> CubetheThird how do I downgrade?
#2124 [19:23] <CubeTheThird> ??> Reily05 win/downgrade
#2125 [19:23] <Absol> Reily05: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2126 [19:23] <dudu1227> alguen que fala em portugues pode me ajudar quamd vai entrar da erro
#2127 [19:23] * bloodrain [bloodrain@notlogged] has joined #minecrafthelp
#2128 [19:24] <dudu1227> minecraft presisa de placa de vidio
#2129 [19:24] <cronos> http://paste.ubuntu.com/13806380/ haorasi
#2130 [19:24] <dudu1227> ???
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#2132 [19:25] <cronos> mepodrian alludar porfabor http://paste.ubuntu.com/13806380/
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#2134 [19:26] <CubeTheThird> cronos, your dxdiag report is incomplete
#2135 [19:26] <CubeTheThird> dudu1227, we only speak English here
#2136 [19:26] <Reily05> Thank you for all your help guys wish me luck!!!
#2137 [19:26] * Reily05 [Reily05@notlogged] has quit. (Quit: Web client closed)
#2138 [19:26] <dudu1227> fala em portugues
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#2140 [19:28] * cronos [cronos@notlogged] has quit. (Quit: Web client closed)
#2141 [19:29] <CubeTheThird> ??> dudu1227 lang/ot
#2142 [19:29] <CubeTheThird> ??> dudu1227 lang/pt
#2143 [19:29] <Absol> dudu1227: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#2147 [19:29] <ghfilms3> can i fix somethimg
#2148 [19:29] <ghfilms3> can i fix java.lang.NullPointerException: group
#2149 [19:30] <dudu1227> when l will enter error
#2150 [19:30] <CubeTheThird> ghfilms3, what anti-virus and firewall software do you have?
#2151 [19:30] <CubeTheThird> dudu1227, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2152 [19:30] <ghfilms3> familyprotection
#2153 [19:30] <CubeTheThird> ghfilms3, mcafee?
#2154 [19:30] <ghfilms3> i think
#2155 [19:31] <dudu1227> valeu
#2156 [19:31] <ghfilms3> i dont have the password to downlode stuff so can i do it with no downlode???
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#2159 [19:31] <CubeTheThird> ghfilms3, mcafee is known to cause your issue, and the only solution we know of is to remove it
#2160 [19:32] <CubeTheThird> ??> ghfilms3 av/mcafee/uninstall
#2161 [19:32] <Absol> ghfilms3: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#2162 [19:32] <ghfilms3> thanks for help i will try it
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#2166 [19:33] <dudu1227> earned but now ajuden me quand I will get error speaks and speaks min to get ne nad one page view
#2167 [19:33] <dudu1227> earned but now ajuden me quand I will get error speaks and speaks min to get ne nad one page view
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#2172 [19:37] <ghfilms3> can i fix java.lang.NullPointerException: group with no uninstall
#2173 [19:38] <dudu1227> not yet explicaran me anything
#2174 [19:38] <intensecrafter_> cant seem to update the video drivers on my desk top...i have windows 10
#2175 [19:39] <CubeTheThird> ghfilms3, we don't know of a way to do that
#2176 [19:39] <CubeTheThird> intensecrafter_, do you have a dxdiag report?
#2177 [19:39] <intensecrafter_> yes
#2178 [19:39] <intensecrafter_> http://paste.ubuntu.com/13801501/
#2179 [19:39] * KingCurry1717 [KingCurry1717@notlogged] has joined #minecrafthelp
#2180 [19:40] <CubeTheThird> intensecrafter_, delete your minecraft launcher and install the newer one from https://minecraft.net/download
#2181 [19:40] <ghfilms3> what was athe website again to uninstall
#2182 [19:40] <CubeTheThird> ??> ghfilms3 av/mcafee/uninstall
#2183 [19:40] <Absol> ghfilms3: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#2184 [19:40] <KingCurry1717> Hello Fellow minecrafters, I am Head Admin on a server, however i need major advice and help
#2185 [19:40] <intensecrafter_> ok...i'll try that
#2186 [19:41] <KingCurry1717> Our server loads up, but as soon as someone joins it will kick them then crash
#2187 [19:41] <KingCurry1717> we have restarted, and reloaded
#2188 [19:41] <KingCurry1717> we have ran out of options, what should we do?
#2189 [19:41] * Dragon_Master_27 [Dragon_Master_27@notlogged] has joined #minecrafthelp
#2190 [19:41] <CubeTheThird> KingCurry1717, what kind of server?
#2191 [19:41] <KingCurry1717> Spigot 1.8.4
#2192 [19:42] <KingCurry1717> runs craftbukkit
#2193 [19:42] <CubeTheThird> KingCurry1717, ask in #spigot
#2194 [19:42] <Dragon_Master_27> Hey, im having problems loading my minecraft game
#2195 [19:42] <CubeTheThird> Dragon_Master_27, what problems?
#2196 [19:42] <KingCurry1717> where do i change channels?
#2197 [19:42] <KingCurry1717> where do i change channels?
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#2199 [19:44] <Dragon_Master_27> Well, i just upgraded to Windows 10, and i would go click the minecraft launcher, it says "Lack of updated graphic drivers"
#2200 [19:44] <intensecrafter_> im being told to update my graphics drivers
#2201 [19:45] <ghfilms3> if i get windoes 10 will java.lang.NullPointerException: group go away???
#2202 [19:46] <Dragon_Master_27> So i downloaded intel driver update utility, but it says no drivers installed.... What do i do? Do i just go and buy a new graphics card?
#2203 [19:46] <webrosc> ghfilms3, if you can install windows 10 why can't you remove mcafee?
#2204 [19:46] <webrosc> Dragon_Master_27, do you have a dxdiag log link?
#2205 [19:46] <CubeTheThird> Dragon_Master_27, do you have a dxdiag report?
#2206 [19:47] <Dragon_Master_27> Yes i do
#2207 [19:47] <ghfilms3> asked parant they said no
#2208 [19:47] <CubeTheThird> Dragon_Master_27, give a URL to it here
#2209 [19:47] <webrosc> ghfilms3, mcafee is the problem
#2210 [19:47] <Dragon_Master_27> http://paste.ubuntu.com/13806779/ There it is
#2211 [19:47] <ghfilms3> is it sucurity or something
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#2213 [19:47] <webrosc> Dragon_Master_27, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2214 [19:47] <dudu1227> MINECRAFT NEED VIDEO BOARD
#2215 [19:48] <Dragon_Master_27> Alright, i thought i would need to do that. Thanks!!
#2216 [19:48] <intensecrafter_> thanx for the help
#2217 [19:49] <webrosc> intensecrafter_, your GPU is only partially windows 10 supported, using java 1.8.0_25 (which the minecraft installer installs) should work, but thats only a temp fix, the only long term fix is to return to windows 7 or 8
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#2219 [19:50] <ghfilms3> thanks
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#2223 [19:54] <Sneaky_JF> Hello. I recently tried to launch the demo of minecraft using launcher 1.6.48 and it gave me an error to update my drivers. When I went to search for the drivers, my computer told me that I have no drivers on my computer and now I'm unsure of what to do. I read through the help page and it told to make this link so that I may recieve help. http://paste.ubuntu.com/13807015/ What should I do?
#2224 [19:54] <webrosc> Sneaky_JF, your dxdiag log is incomplete
#2225 [19:55] <webrosc> but at a guess your GPU won't bew windows 10 supported and you will need to revert back to the windows version you were on bbefore
#2226 [19:56] <webrosc> honestly your computer is only just meeting the requirements for minecraft too, thats a pretty old laptop
#2227 [19:56] <CubeTheThird> does that GPU even support the game?
#2228 [19:56] <CubeTheThird> lol
#2229 [19:56] <webrosc> might be an intel 4 series?
#2230 [19:56] <webrosc> maybe a 965
#2231 [19:57] <CubeTheThird> dono :Z
#2232 [19:57] <CubeTheThird> hmm trying to remember what the website was to find that
#2233 [19:58] <webrosc> hmm... ark.intel doesn't list a gpu for the cpu
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#2239 [20:12] <joedog> traincraft
#2240 [20:12] <webrosc> joedog, nope, this is minecraft
#2241 [20:12] <joedog> ty
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#2250 [20:19] <emilyloveswolves> Help please....updated Java and Windows 10 im following directions to come here for help with this info:
#2251 [20:19] <emilyloveswolves> http://paste.ubuntu.com/13807656/
#2252 [20:19] <CubeTheThird> emilyloveswolves, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2253 [20:20] <emilyloveswolves> Thats what I was afraid of....my little girl will just have to wait for her new gaming laptop from Santa! Thank you for your help
#2254 [20:21] <CubeTheThird> no problem :3
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#2256 [20:27] <ThiagoPR> nao consigo jogar o craftlandia
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#2258 [20:27] <ThiagoPR> ??
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#2260 [20:28] <webrosc> is that a server, or modpack?
#2261 [20:28] <ThiagoPR> servidor
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#2263 [20:28] <CubeTheThird> ThiagoPR, did you purchase minecraft?
#2264 [20:28] <ThiagoPR> Craftlandia Minigames
#2265 [20:29] <ThiagoPR> ta falando que esta faltando drivers no meu PC
#2266 [20:30] <ThiagoPR> ??
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#2269 [20:32] <Rileysworld7> I just updated to Windows 10 and now Minecraft not loading...http://paste.ubuntu.com/13808050/
#2270 [20:33] <Rileysworld7> Does someone know how to fix this...I ran the DGX diagnostics
#2271 [20:33] <CubeTheThird> Rileysworld7, one moment
#2272 [20:34] <CubeTheThird> Rileysworld7, delete your minecraft launcher and get the new one from https://minecraft.net/download
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#2279 [20:35] <jordan> i recently upgraded to windows 10 and my minecraft dose not work and i used all of the stuff like the dxdiag
#2280 [20:36] <CubeTheThird> jordan, give a link to your dxdiag report here
#2281 [20:36] <jordan> and i could really use help
#2282 [20:36] <jordan> what link
#2283 [20:36] <CubeTheThird> jordan, did you paste it onto http://paste.ubuntu.com ?
#2284 [20:36] <jordan> the note pad?
#2285 [20:36] <jordan> yes
#2286 [20:36] <CubeTheThird> jordan, give the link to that paste here
#2287 [20:37] <jordan> the paste.______.com/#__ link
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#2289 [20:37] <CubeTheThird> yes
#2290 [20:38] <jordan> http://paste.ubuntu.com/13808107/
#2291 [20:38] <CubeTheThird> jordan, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#2293 [20:39] <jordan> ok
#2294 [20:40] <jordan> can you also help me with my other computer
#2295 [20:40] <CubeTheThird> jordan, sure. Same issue?
#2296 [20:40] <Rileysworld7> Thank you so much! You'll make my son's day tomorrow - all fixed!
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#2298 [20:40] <jordan> i have not been able to play minecraft for a while and it is windows vista
#2299 [20:40] <CubeTheThird> Rileysworld7, ah good!
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#2301 [20:40] <jordan> and it dose he same thing when i try playing
#2302 [20:40] <CubeTheThird> jordan, ok, give a link to a dxdiag report for that one. It may be easier if you join this chatroom from that computer
#2303 [20:41] <jordan> its off right now
#2304 [20:41] <CubeTheThird> jordan, ok. Come back once you have the report for us
#2305 [20:41] <CubeTheThird> brb
#2306 [20:41] <jordan> it will most likly be about 10 mins
#2307 [20:42] <surfacecargo> cant play cause saying i have no drivers? idk what to do? http://paste.ubuntu.com/13808204/ can anyone help me?
#2308 [20:42] <webrosc> jordan, take as long as you need
#2309 [20:42] <webrosc> surfacecargo, one moment
#2310 [20:43] <webrosc> surfacecargo, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#2311 [20:43] <surfacecargo> ok
#2312 [20:44] <jordan> willl you be on tomorrow?
#2313 [20:44] <jordan> i got to go
#2314 [20:44] <webrosc> surfacecargo, on a side note, DO NOT upgrade to windows 10 on that computer, it is not windows 10 supported
#2315 [20:44] <webrosc> jordan, this channel is always here
#2316 [20:44] <jordan> no i am talking about you
#2317 [20:44] <webrosc> someone should be able to assist when you come back
#2318 [20:44] <jordan> ok bye
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#2324 [20:56] <spottiestbean73> hello
#2325 [20:56] <CubeTheThird> hello spottiestbean73
#2326 [20:57] <spottiestbean73> me and my friend have been trying to play minecraft together. but it wont let either of us connect it keeps saying that none of us are friends and we are all friends
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#2328 [20:57] <spottiestbean73> this is on xbox one
#2329 [20:59] <CubeTheThird> spottiestbean73, you should contact xbox support for this
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#2335 [21:04] <Chloe-Smith> Hey I'm wondering why when I kill enderman he doesn't drop any ender pearls? (Please execute the spelling)
#2336 [21:04] <Andrio> Probably because you're unlucky. Do other monstes drop loot?
#2337 [21:04] <Chloe-Smith> Yes
#2338 [21:04] <Andrio> Then it was luck.
#2339 [21:05] <Andrio> Eventually they'll drop some.
#2340 [21:05] <Chloe-Smith> I've killed like 5 of them though
#2341 [21:05] <Chloe-Smith> Well 5 2 10
#2342 [21:05] <Andrio> And, did it give experience?
#2343 [21:05] <Chloe-Smith> No
#2344 [21:06] <Chloe-Smith> But all of the others do at least the ones that I can spawn
#2345 [21:06] <Andrio> How did you kill it?
#2346 [21:07] <Chloe-Smith> I used a sword, bow, and pic ax
#2347 [21:07] <Andrio> Mm
#2348 [21:07] <Andrio> Well, you may need to kill it in a way that'll give experience.
#2349 [21:07] <Andrio> Whacking it should qualify
#2350 [21:07] <Andrio> But the wiki says there's only about a 1/4 chance that it'll drop an ender pearl.
#2351 [21:07] <Chloe-Smith> Like how? Putting it on fire?
#2352 [21:07] <Chloe-Smith> Oh
#2353 [21:07] <webrosc> its single player yes?
#2354 [21:08] <Chloe-Smith> Yes
#2355 [21:08] <Andrio> Fire only counts if you hit it, then it dies within five seconds.
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#2357 [21:08] <webrosc> does sound like your just getting unlucky
#2358 [21:08] <Andrio> Mm
#2359 [21:08] <Chloe-Smith> Oh ok
#2360 [21:08] <Chloe-Smith> Yep
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#2362 [21:09] <Chloe-Smith> Well thank you for your help I'm gonna try it again now
#2363 [21:09] <ablung> Im having problems getting minecraft to run on my windows 10. i just downloaded off the site and i was directed here for help. Something about the drivers? http://paste.ubuntu.com/13808902/
#2364 [21:09] <CubeTheThird> ablung, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2365 [21:09] <Andrio> Good luck, Choe
#2366 [21:09] <Andrio> Chloe
#2367 [21:10] <Andrio> 1/4 to 1/2
#2368 [21:10] <ablung> ive played it on this laptop already but had to restart my whole computer
#2369 [21:11] <ablung> so i know its possible but i had smeone to help me who has moved away recently.
#2370 [21:12] <Andrio> Was that before you installed Windows 10?
#2371 [21:12] <ablung> No after i installed
#2372 [21:12] <webrosc> then you were very very lucky and did what no one else can
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#2374 [21:12] <ablung> I had the windows 10 version i think?
#2375 [21:12] <ablung> How do i get the windows 10 version?
#2376 [21:13] <Andrio> oh
#2377 [21:13] <Andrio> It's on the Windows Store.
#2378 [21:13] <Andrio> Very different from the Java version.
#2379 [21:14] <ablung> Is it that simple?
#2380 [21:14] <ablung> I was downloading from the wrong place?
#2381 [21:16] <ablung> how do i get to the windows store?
#2382 [21:16] <Andrio> Different versions of Minecraft.
#2383 [21:16] <Andrio> The Windows Store is an app that comes with Windows 10
#2384 [21:16] <Andrio> look for it on the Start menu.
#2385 [21:18] <ablung> its asking me to purchase but i already have an account
#2386 [21:18] <webrosc> its a different game
#2387 [21:18] <ablung> why would i have to buy the game again?
#2388 [21:18] <Andrio> mm
#2389 [21:19] <ablung> i update my computer and have to repurchase minecraft?
#2390 [21:19] <Andrio> When did you buy Minecraft?
#2391 [21:19] <webrosc> its not the same version, like the ps3 version is different to the xbox version
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#2393 [21:19] <ablung> so i have to buy it then? No way around it?
#2394 [21:19] <Andrio> You can still play the Java version on another PC, or if you downgrade to Windows 7.
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#2396 [21:19] <Andrio> But again, when did you buy Minecraft?
#2397 [21:19] <webrosc> do you want to play the full pc version, or the beta windows 10 version?
#2398 [21:19] <ablung> how do i do that?
#2399 [21:20] <ablung> i just want to play! id rather the windows 7
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#2402 [21:20] <Andrio> ??> ablung win/downgrade
#2403 [21:20] <Absol> ablung: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2404 [21:21] <ablung> THANKS
#2405 [21:21] <Andrio> :o
#2406 [21:21] * CptRageToaster [CptRageToaster@notlogged] has quit. (Ping timeout: 206 seconds)
#2407 [21:21] <Andrio> no problem?
#2408 [21:21] <ablung> it says i only have 1 month to downgrade wtf its been longer than that!
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#2412 [21:22] <Andrio> Mm
#2413 [21:22] <Andrio> If you still have your Windows 7 DVD or recovery media or something, you can install Windows 7 off that.
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#2422 [21:38] <ela9786> hi\
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#2429 [21:42] <ela9786> hi
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#2433 [21:46] <NeonGrey> I forgot the password to my email, and my security questions as well. I need to change my skin.
#2434 [21:47] * regalddi [regalddi@notlogged] has joined #minecrafthelp
#2435 [21:47] <webrosc> contact your email provider then
#2436 [21:48] <NeonGrey> You think I haven't tried that?
#2437 [21:48] * regalddi [regalddi@notlogged] has quit. (Client Quit)
#2438 [21:48] <webrosc> no one else can help you fix the password to your email
#2439 [21:49] <NeonGrey> Well I was told this is where I go with my problems.
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#2441 [21:49] <webrosc> with minecraft problems yes, but you can't access your email so thats down to your email provider
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#2444 [21:50] <NeonGrey> I just need to change my email, so I can reset my questions and change my skin. That's all
#2445 [21:51] <webrosc> you either need access to your old email, or to contact Mojang with your transaction ID as proof of account ownership then
#2446 [21:51] <webrosc> ??> NeonGrey mojang/email
#2447 [21:51] <Absol> NeonGrey: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2448 [21:51] <Absol> NeonGrey: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2449 [21:52] <NeonGrey> I've tried that previously...
#2450 [21:52] <webrosc> when did you contact Mojang?
#2451 [21:52] <NeonGrey> They didn't do anything cause I paid with a prepaid card.
#2452 [21:53] <NeonGrey> A 3-4 months ago.
#2453 [21:53] <webrosc> we are not Mojang so can't fix account issues
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#2455 [21:53] <webrosc> maybe get your email account sorted?
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#2457 [21:54] <MunroB0T> i redeemed the code for windows 10 for existing minecraft owners and it's still asking me to pay 9.99 in the store
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#2459 [21:55] <MunroB0T> does anyone know how to solve that issue?
#2460 [21:56] <webrosc> are you sure you redeemed the code to the same email that is linked to your windows store account?
#2461 [21:57] <MunroB0T> yes
#2462 [21:57] <webrosc> log out of the store then back in, check your purchase history, is minecraft there?
#2463 [21:57] <MunroB0T> when i even go to view my account through windows 10, it even has the redeem code there
#2464 [21:57] <MunroB0T> in the history
#2465 [21:58] <webrosc> have you tried clicking the download button? when i tested windows 10 is said a price but when i clicked it it just downloaded and installed it
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#2467 [22:00] <MunroB0T> just tried
#2468 [22:00] <MunroB0T> it brings up to charge a credit card
#2469 [22:00] <MunroB0T> is there a way to get the redeem code again?
#2470 [22:00] <webrosc> so it is in your purchase history, but insists you pay?
#2471 [22:01] <webrosc> so it is in your purchase history, but insists you pay?
#2472 [22:01] <MunroB0T> ohhhhh damn
#2473 [22:02] <MunroB0T> i just tried something
#2474 [22:02] <MunroB0T> for some reason it signed me into an old xbox live account thats not even used anymore when i was hitting view my account in the store
#2475 [22:03] <MunroB0T> instead of what i'm signed into windows 10 as
#2476 [22:03] <webrosc> so when i first said logout and back in to make sure its the right account you didn't?
#2477 [22:03] <MunroB0T> i did
#2478 [22:03] <MunroB0T> it would auto bring me to that one
#2479 [22:04] <CubeTheThird> is that the account you're logged in to windows with?
#2480 [22:04] <MunroB0T> i dont even know how to access that older one
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#2482 [22:04] <MunroB0T> it's an old @live.com maik
#2483 [22:05] <CubeTheThird> MunroB0T, is that the account you're logged in to windows with?
#2484 [22:05] <MunroB0T> the windows one i am signed into is an aol one
#2485 [22:05] <CubeTheThird> ah
#2486 [22:05] <CubeTheThird> I wasn't aware you could use AOL for that
#2487 [22:06] <MunroB0T> but when i hit view my account in the store, it would auto log me into the live account for microsofts webpage
#2488 [22:06] <MunroB0T> which is where it says the code redeemed too but thats not my windows 10 account
#2489 [22:07] <MunroB0T> i did the aol account back when i got an advanced copy of windows 8
#2490 [22:07] <CubeTheThird> you should contact Microsoft support about it then
#2491 [22:08] <CubeTheThird> they might be able to transfer it from one account to the other, or something
#2492 [22:08] <CubeTheThird> but you have to be logged in to windows with the same account
#2493 [22:09] <MunroB0T> ugh why you do this to me microsoft?!
#2494 [22:10] <CubeTheThird> because Microsoft.
#2495 [22:10] <CubeTheThird> ;)
#2496 [22:10] <MunroB0T> lol lol lol
#2497 [22:10] <MunroB0T> thanks man
#2498 [22:11] <MunroB0T> i havent played minecraft in literally years
#2499 [22:11] <MunroB0T> and i wanted to jump back in and bam
#2500 [22:11] <MunroB0T> microsoft was like nope
#2501 [22:11] <CubeTheThird> you can't do the PC edition?
#2502 [22:12] <MunroB0T> well i wanted to do the windows 10 beta which is why i just did the whole link account
#2503 [22:12] <CubeTheThird> you should still be able to do the PC edition. Besides, it has more features
#2504 [22:13] <MunroB0T> hahaha i'm on curse voice chat with my buddy who did get it to work and i told him what you just said
#2505 [22:13] <MunroB0T> and he was like well screw this i'm downloading pc then too
#2506 [22:13] <webrosc> windows 10 edition is akin to the pocket version
#2507 [22:13] <MunroB0T> jesus
#2508 [22:13] <MunroB0T> screw that
#2509 [22:14] <CubeTheThird> lol
#2510 [22:14] <MunroB0T> this saves me a headache with microsoft then
#2511 [22:14] <CubeTheThird> now hopefully you didn't upgrade a crap old computer to windows 10 ;Z
#2512 [22:14] <CubeTheThird> :Z
#2513 [22:14] <MunroB0T> hahah hell no
#2514 [22:14] <MunroB0T> i game ALOT
#2515 [22:14] <webrosc> the idea is iyt will work on computers, phones etc and cross play btween them and possible console
#2516 [22:14] <CubeTheThird> goood. Way too many people come here doing that
#2517 [22:15] <webrosc> way way too many*
#2518 [22:15] <MunroB0T> i'm a huge tf2 and smite player lol
#2519 [22:15] * webrosc goes to play fallout 4
#2519 [22:15] <CubeTheThird> congratulations. You don't have intel 4 series integrated graphics
#2520 [22:15] <MunroB0T> nah gtx all the way
#2521 [22:16] <MunroB0T> i'm actually getting ready to build a new tower
#2522 [22:16] <CubeTheThird> the only other thing that could mess with it would be SLI, but then again that applies to many games
#2523 [22:17] <webrosc> i get better fps on fo4 with single gpu than i do with crossfire
#2524 [22:17] <MunroB0T> i have a single gpu
#2525 [22:17] <CubeTheThird> the only thing I've heard dual gpu to really be useful for is VR
#2526 [22:18] <MunroB0T> oh my buddy just said he port fowarded and set up a static ip and he still cant connect to the server
#2527 [22:18] <CubeTheThird> is he hosting the server on the same machine he plays on?
#2528 [22:18] <MunroB0T> wait he might have been an idiot
#2529 [22:18] <webrosc> i do get better fps when i crossfire on games with good driver settings for it, running 2 hd7870's
#2530 [22:19] <MunroB0T> yeah he was an idiot he got it
#2531 [22:19] <CubeTheThird> lool
#2532 [22:19] <MunroB0T> good talkin to ya, thanks again
#2533 [22:19] <CubeTheThird> no problem :)
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#2535 [22:25] * Tacos [Tacos@notlogged] has joined #minecrafthelp
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#2538 [22:28] <Tacos> Not sure if anyone is here, but I've got a big problem and have had for months (no help). First off I simply can't play any multiplayer servers. I can join, (once i even saw moving eople, I was so happy to see actual life again! lol), but after I join I get disconnected. Things like "incorrect header check", "badly compressed packet", etc. It is only on this laptop, but it is the only one I own that can run minecraft. I don't know
#2539 [22:28] <Tacos> to flat out factory reset it. Hope someone can help me :)
#2540 [22:29] <CubeTheThird> Tacos, does this occur on any server?
#2541 [22:32] <Tacos> CubeTheThird, Hi there. I remember you from about 3 months ago haha. This happens on every server I've tried, yes.
#2542 [22:33] <CubeTheThird> Tacos, can you test mctest.ae97.net
#2543 [22:33] <Tacos> Seems to work fine, actually.
#2544 [22:34] <CubeTheThird> Tacos, I will let you know right now that the errors you describe I've only seen occur on modded servers
#2545 [22:34] <CubeTheThird> Tacos, now, you say you have tested on other computers without issue?
#2546 [22:36] <Tacos> The servers I play are things like the Archon, Hypixel, etc. Not modded necessarily. I do play modpacks frequently, just not on servers. And yes, I have tried the other (horrible) laptop at my house which cant run minecraft one, about 4 months ago. It worked fine for what I remember.
#2547 [22:36] <CubeTheThird> almost all public servers are modded
#2548 [22:36] <CubeTheThird> and by modded I mean running bukkit/spigot
#2549 [22:37] <Tacos> Oh yeah. In that case, yes.
#2550 [22:37] <CubeTheThird> Tacos, can you run a test on speedtest.net
#2551 [22:37] <Tacos> Sure thing
#2552 [22:37] <Tacos> While this is going, I forgot to mention that (I think) this started happening as soon as I upgraded my modem.
#2553 [22:38] <CubeTheThird> I assume you are connected to it wirelessly?
#2554 [22:38] <Tacos> Yes.
#2555 [22:38] <CubeTheThird> ok, let's see the results then we'll do a few things
#2556 [22:39] <Tacos> 12 Ping, 8 Download, and 12 Upload. I should also mention things are running extra slow today for some reason.
#2557 [22:39] <CubeTheThird> hmm ya that's not the greatest, though not the worst mind you
#2558 [22:39] <CubeTheThird> would you be able to move closer to the access point?
#2559 [22:40] <Tacos> I'm the closest I can get. Its right in the next room
#2560 [22:40] <CubeTheThird> would you be able to test going wired?
#2561 [22:40] <Tacos> There is a couple of doors separating me though.
#2562 [22:40] <Tacos> Like with an ethernet you mean>
#2563 [22:40] <Tacos> ?*
#2564 [22:40] <CubeTheThird> yup
#2565 [22:40] <Tacos> Im not sure If I have a spare cord, one sec,
#2566 [22:42] <Tacos> I'm not sure where a cord is, and also the router was moved to the other end of the room and It wouldn't reach anyways.
#2567 [22:42] <Tacos> So I dont think I will be able to run a wired test.
#2568 [22:42] <CubeTheThird> ok. there's something else we can test
#2569 [22:43] <Tacos> Great.
#2570 [22:43] <CubeTheThird> can you access your modem's settings?
#2571 [22:43] <Tacos> ?
#2572 [22:43] <CubeTheThird> ok.. can you open cmd?
#2573 [22:43] <Tacos> Yeah.
#2574 [22:43] <CubeTheThird> run: ipconfig
#2575 [22:44] * alaskanbu11w0rm [alaskanbu11w0rm@notlogged] has joined #minecrafthelp
#2576 [22:44] <Tacos> Now what?
#2577 [22:45] <CubeTheThird> find your default gateway
#2578 [22:45] <alaskanbu11w0rm> I am having trouble getting minecraft working
#2579 [22:45] <Tacos> Found it.
#2580 [22:45] <CubeTheThird> alaskanbu11w0rm, what's the problem?
#2581 [22:45] <CubeTheThird> Tacos, enter that address into a new tab/window in your browser
#2582 [22:45] <alaskanbu11w0rm> Something about pixels
#2583 [22:45] * davyd_GM [davyd_GM@notlogged] has joined #minecrafthelp
#2584 [22:45] <Tacos> the numbers or the long code?
#2585 [22:46] <CubeTheThird> alaskanbu11w0rm, do you have a dxdiag report
#2586 [22:46] <alaskanbu11w0rm> Yes
#2587 [22:46] <alaskanbu11w0rm> http://paste.ubuntu.com/13811336/
#2588 [22:46] <CubeTheThird> Tacos, the numbers: for example 192.168.1.1
#2589 [22:46] <Tacos> got it
#2590 [22:46] <CubeTheThird> alaskanbu11w0rm, one moment
#2591 [22:46] <Tacos> Done
#2592 [22:46] <alaskanbu11w0rm> Sure thing
#2593 [22:46] <CubeTheThird> Tacos, that should open a login page, or take you directly to settings
#2594 [22:47] <Tacos> Yeah, im at an Xfinity login page.
#2595 [22:47] <CubeTheThird> Tacos, ok. Try 'admin' and '' (blank) to login
#2596 [22:48] <CubeTheThird> Tacos, if that doesn't work, there should be a sticker on your modem with the login info
#2597 [22:48] <Tacos> says password cannot be blank. is it the other way around?
#2598 [22:48] <Tacos> oh okay
#2599 [22:48] <Tacos> one moment
#2600 [22:49] <CubeTheThird> alaskanbu11w0rm, you have a laptop correct?
#2601 [22:49] <alaskanbu11w0rm> Yes
#2602 [22:49] <CubeTheThird> alaskanbu11w0rm, ok your nvidia drivers seem up to date, so let's update your intel ones. download and install win 64 exe: https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
#2603 [22:49] <alaskanbu11w0rm> Alright, I'll do that now
#2604 [22:50] <CubeTheThird> alaskanbu11w0rm, if it does work after this, you may need to configure nvidia to run Minecraft instead of intel manually
#2605 [22:51] <Tacos> What should the sticker say? I have the default (i think) xfinity router. Like, theres a lot of stickers. Should it be on the bottom, the side, the back?
#2606 [22:51] <alaskanbu11w0rm> Would I have to do this with all of my games?
#2607 [22:51] <CubeTheThird> alaskanbu11w0rm, potentially. Also, make sure your laptop is plugged in to a power source, and has power settings set to maximum performance
#2608 [22:51] <CubeTheThird> Tacos, I'd assume on the bottom? Should show login username and password
#2609 [22:52] <alaskanbu11w0rm> Alright, yes it is plugged in. I recently had to reinstall windows 10, so I think this may have something to do with it
#2610 [22:52] <CubeTheThird> Tacos, typically admin, and something
#2611 [22:52] <alaskanbu11w0rm> Not sure if it worked, it said my computer didn't meet the requirements to run the software... ?
#2612 [22:53] <CubeTheThird> uhg lovely
#2613 [22:53] <CubeTheThird> one moment
#2614 [22:53] <alaskanbu11w0rm> Alright, thanks for helping
#2615 [22:54] <Tacos> couldn't find it on the modem so i guessed "passsword". never been more amused in my life.
#2616 [22:55] <CubeTheThird> did it work?
#2617 [22:55] <Tacos> Yes. I'm in.
#2618 [22:56] <CubeTheThird> Tacos, ok good. See if you can find settings for Firewall, or Filtering (maybe security?)
#2619 [22:57] <Tacos> Found firewall. 2 options. IPv4 and IPv6
#2620 [22:57] <CubeTheThird> Tacos, ok. Does it indicate that it's currently filtering anything?
#2621 [22:58] <Tacos> Not sure what you mean by filtering
#2622 [22:58] <CubeTheThird> Tacos, like, does it say it's blocking anything?
#2623 [22:59] <CubeTheThird> alaskanbu11w0rm, ok! try this driver: https://download.lenovo.com/consumer/mobiles/01w101af.exe
#2624 [22:59] <Tacos> I dont see any blocking, but my security is on low, is that bad?
#2625 [22:59] <alaskanbu11w0rm> Ok! Im on it
#2626 [22:59] <CubeTheThird> Tacos, no, isn't. I was actually gonna suggest you test turning it off entirely
#2627 [22:59] <Tacos> Oh.
#2628 [22:59] <CubeTheThird> man the lenovo website is hard to navigate
#2629 [23:00] <CubeTheThird> Tacos, I'm just suspecting is dropping packets that the servers are sending (or perhaps you are sending?)
#2630 [23:00] <alaskanbu11w0rm> Lenovo makes good computers but holy shit, everything from their website to their shipping to their customer service is dreadful.
#2631 [23:01] <Tacos> Dont know what dropping packets means, or packets at all. And, should I remove firewall on IPv4 and Ipv6? Or just one of them?
#2632 [23:01] <CubeTheThird> Tacos, on ipv4 should be fine (I doubt you're using 6 anyways)
#2633 [23:01] <alaskanbu11w0rm> Same error message, Cube. :(
#2634 [23:01] <Tacos> Alright then.
#2635 [23:01] <CubeTheThird> alaskanbu11w0rm, doesn't meet minimum requirements?
#2636 [23:02] <Tacos> Alright. Firewall disabled.
#2637 [23:02] <CubeTheThird> Tacos, ok, test some server now
#2638 [23:02] <Tacos> Still doesn't work.
#2639 [23:02] <Tacos> I saw a magma cube moving and almost cried tears of joy. Then I disconnected.
#2640 [23:02] <CubeTheThird> Tacos, packets are pieces of info sent on a network, basically
#2641 [23:02] <alaskanbu11w0rm> Yes, exactly.
#2642 [23:02] <CubeTheThird> hmm
#2643 [23:03] <CubeTheThird> Tacos, well the only other things I could see affecting are either your internet speeds (not as likely), or your wireless connection (more likely)
#2644 [23:03] <CubeTheThird> alaskanbu11w0rm, hmm ok. On your computer are you able to access the nvidia control panel?
#2645 [23:03] <Tacos> so, I should really try to get a wired connection>
#2646 [23:04] <CubeTheThird> Tacos, that would be the best thing to do, to confirm if that's the problem
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#2648 [23:04] <Tacos> Well I'm glad I asked you, I would've factory reset my laptop.
#2649 [23:04] <CubeTheThird> Tacos, on another note, do you have downloading programs open, such as torrent programs?
#2650 [23:05] <Tacos> Torrenting programs? My friend downloaded it once on my laptop. I thought I deleted it but it still opens when my computer starts. Not sure where the source is, but when I use the task manager I make sure its closed.
#2651 [23:05] <alaskanbu11w0rm> I'm clicking on it, but it won't open
#2652 [23:05] <CubeTheThird> Tacos, you could check your uninstall programs list to remove it perhaps
#2653 [23:05] <Tacos> And I don't see it in the task manager currently
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#2655 [23:05] <Tacos> Wher do I find that?
#2656 [23:05] <CubeTheThird> alaskanbu11w0rm, ok, I guess we could try doing the nvidia drivers too
#2657 [23:05] <CubeTheThird> Tacos, should be in the control panel
#2658 [23:06] <CubeTheThird> alaskanbu11w0rm, https://download.lenovo.com/consumer/mobiles/01wv01af.exe
#2659 [23:06] <Tacos> Found uTorrent there. Uninstalling now.
#2660 [23:06] <alaskanbu11w0rm> Alright
#2661 [23:06] <CubeTheThird> Tacos, ok. That could also be affecting your internet speeds and such
#2662 [23:07] <Tacos> Oh, when I try to uninstall it says it wants to make changes to my computer, as if I'm downloading something
#2663 [23:08] <CubeTheThird> Tacos, say yes to remove it
#2664 [23:08] <Tacos> Okay
#2665 [23:09] <Tacos> I think it is gone.
#2666 [23:09] <CubeTheThird> ok good
#2667 [23:09] <CubeTheThird> you can try a server again
#2668 [23:09] <Tacos> dont take this the wrong way but
#2669 [23:09] <Tacos> i love you
#2670 [23:09] <alaskanbu11w0rm> Cube, it says a system restart is required, should I restart?
#2671 [23:10] <CubeTheThird> you're not the first person to tell me that
#2672 [23:10] <Tacos> wait
#2673 [23:10] * CubeTheThird waits
#2673 [23:10] <Tacos> i froze again. hold on
#2674 [23:10] <CubeTheThird> alaskanbu11w0rm, yes restart
#2675 [23:10] <alaskanbu11w0rm> Alright, talk to you in a few
#2676 [23:10] <Tacos> You may now un-wait. And I still love you.
#2677 [23:10] <Tacos> WAIT
#2678 [23:11] * CubeTheThird facepalms
#2678 [23:11] <Tacos> VarInt too big? I disconnected again ;_;
#2679 [23:11] <CubeTheThird> :(
#2680 [23:11] <Tacos> I SEE PEOPLE MOVING
#2681 [23:11] <Tacos> ITS A MIRACLE
#2682 [23:11] <CubeTheThird> well at least we know that was contributing to the problem
#2683 [23:11] <Tacos> welp im gone again
#2684 [23:11] <Tacos> same problem
#2685 [23:11] <CubeTheThird> Tacos, hmm. let's do a malware scan while we're doing stuff
#2686 [23:11] <Tacos> yeah, at least its progress
#2687 [23:11] <CubeTheThird> ??> Tacos av/adwcleaner
#2688 [23:11] <Absol> Tacos: ADWCleaner is an utility to clean a PC which is infested with malware.
#2689 [23:12] <Absol> Tacos: Download it here: https://toolslib.net/downloads/finish/1/
#2690 [23:12] <CubeTheThird> oh, and you can put your firewall back to low or whatever it was
#2691 [23:12] <Tacos> okay
#2692 [23:13] <Tacos> downloaded. just scan now>
#2693 [23:13] <CubeTheThird> yup scan, then do the cleaning
#2694 [23:13] <Tacos> If I have some kind of malware I swear I'm going to try to swim in lava.
#2695 [23:13] <Tacos> hehe get it
#2696 [23:14] <Tacos> no? okay.
#2697 [23:15] <CubeTheThird> :Z
#2698 [23:15] <Tacos> *cue jeaporady music*
#2699 [23:15] <Tacos> "waiting for action, uncheck elements you want to keep"
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#2701 [23:15] <Tacos> clean it now?
#2702 [23:17] <Tacos> Should I try cleaning it now?
#2703 [23:17] <CubeTheThird> yes
#2704 [23:18] <Tacos> Alright I gotta close everything it says.
#2705 [23:18] <Tacos> Back soon.
#2706 [23:18] <Tacos> wait oops
#2707 [23:18] <Tacos> i accidentally closed it too. nice,
#2708 [23:19] <CubeTheThird> lol
#2709 [23:19] <Tacos> *sigh*
#2710 [23:20] * alaskanbu11w0rm [alaskanbu11w0rm@notlogged] has joined #minecrafthelp
#2711 [23:20] <alaskanbu11w0rm> Hello again
#2712 [23:21] <Tacos> and try again.
#2713 [23:21] <Tacos> back in a moment
#2714 [23:21] <Tacos> i think
#2715 [23:22] <alaskanbu11w0rm> Cube, are you there?
#2716 [23:22] <CubeTheThird> alaskanbu11w0rm, any change?
#2717 [23:22] <alaskanbu11w0rm> It lives1
#2718 [23:22] <alaskanbu11w0rm> lives!*
#2719 [23:23] <CubeTheThird> oh good!
#2720 [23:23] <alaskanbu11w0rm> You've helped me a lot! Thanks!
#2721 [23:23] <alaskanbu11w0rm> Not sure what the problem ended up being though
#2722 [23:24] <CubeTheThird> probably broken drivers or something like that
#2723 [23:24] <alaskanbu11w0rm> well, either way its working now. Thank you
#2724 [23:24] <CubeTheThird> no problem :3
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#2726 [23:25] <alaskanbu11w0rm> Have a good night! Or day, depending where you are
#2727 [23:25] * alaskanbu11w0rm [alaskanbu11w0rm@notlogged] has quit. (Quit: Web client closed)
#2728 [23:27] * Tacos [Tacos@notlogged] has joined #minecrafthelp
#2729 [23:27] <Tacos> I'm back.
#2730 [23:28] <CubeTheThird> Tacos, any change?
#2731 [23:28] <Tacos> A Notepad opened and it says there was a file deleted. Im going to start minecraft
#2732 [23:29] * woosifer [woosifer@notlogged] has joined #minecrafthelp
#2733 [23:30] <Tacos> Still can't connect to the servers.
#2734 [23:30] <Tacos> ;/
#2735 [23:31] <CubeTheThird> Tacos, hmm, not sure what else to do for now. I'm heading to bed anyways
#2736 [23:31] <woosifer> Hi, I am having major issues with playing Minecraft over LAN. My brother and I initially had no issues whatsoever and built an extensive world, but now when one of us joins the other it takes forever to load (usually a black screen for a long time) and when it finally does you run for a few steps but then it teleports you back to where you started. have tried a few backups of earlier saves, but it always does it still
#2737 [23:32] <Tacos> Dangit! Guess I'll have to look for an ethernet cord tomorrow. I gotta get to bed too.
#2738 [23:32] <CubeTheThird> goodnight
#2739 [23:32] <Tacos> Goodnight.
#2740 [23:32] <Tacos> Thanks for your help
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#2744 [23:44] <tacobob771> how to fix java.lang.nullpointerexception for minecraft 1.8?
#2745 [23:44] <tacobob771> how to fix java.lang.nullpointerexception for minecraft 1.8?
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#2747 [23:47] * tacobob771 [tacobob771@notlogged] has joined #minecrafthelp
#2748 [23:47] <tacobob771> Hello?
#2749 [23:48] <tacobob771> how do you fix java.lang.nullpointerexception for minecraft 1.8
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#2753 [23:51] <tacobob771> how to fix java.lang.nullpointerexception for minecraft 1.8
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