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#21 [01:19] <Veronika005> Hello my minecraft not working
#22 [01:22] <Veronika005> I can't no connect to my nothebook. How can I fix this ?
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#26 [01:30] <StephAnnDLC> Hello, I was being helped earlier today for issues with playing my game. It seems my game (even after updating my computer) still launches but after a few seconds still crashes or rather, Java does. It says Java Binary is not responding.
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#34 [01:42] <StephAnnDLC> I don't think anyone's on to help.
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#36 [01:44] <StephAnnDLC> I was being helped earlier today for issues with playing my game. It seems my game (even after updating my computer) still launches but after a few seconds still crashes or rather, Java does. It says Java Binary is not responding.
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#67 [03:22] <BlueLife08> http://paste.ubuntu.com/13817317/ I have my system information in this URL I am not able to update my driver as I am needing it updated in order for me to play the game minecraft
#68 [03:27] <BlueLife08> Would anyone be able to help me as I have a windows 10 laptop and it keeps saying on minecraft a crash report and that I need to update my drivers
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#71 [03:34] <BlueLife08> I need help asap as I just brought minecraft today and wish to make some videos and tutorials so if someone can please help me
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#89 [03:53] <vanco0o> Hello, can somebody help me, I have trouble with my account
#90 [03:53] <vanco0o> with logging with my account
#91 [03:54] <vanco0o> !help
#92 [03:54] <Absol> vanco0o: Commands:
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#94 [03:57] <HappyLlama> why am i getting this Caused By: lang.NoSuchMethodError: net.minecraft.util.ChatStyle.setColor(Lnet/minecraft/util/EnumChatFormatting;)Lnet/minecraft/util/ChatStyle;
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#108 [04:27] <henk> my little brother got hacked we changed his password but the guy who hacked us putted int backup passwords so we can log in anymore
#109 [04:27] <henk> cant log in
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#112 [04:35] <Zoomster> anyone here?
#113 [04:35] <Zoomster> i lost my gift code.can anyone help me?
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#118 [04:40] <Zoomster> i lost my gift code.can anyone help me?
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#129 [05:09] <myHEXOR> Hello guys, i do not recieve any "reset password" when trying to restore the account on either mojang and minecraft. Checked Spammail too. Contacted the support a week ago and did not get any answer yet... anyone knows what to do?
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#147 [05:49] <TommyNine_> hi! i've installed Minecraft and it crashes for referred old grahic drivers. I tried to update (intel fix) but it seems no driver updated are needed. this is the report http://paste.ubuntu.com/13820545/ tnaks
#148 [05:51] <Andrio> TommyNine_, I'm afraid your PC is too old to run Minecraft.
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#150 [05:53] <TommyNine_> it worked fine some weeks ago. it is a acer aspire one netbook of my nephew. it crashed HD, I replaced with a new HD, reinstalled windows 8.1 , reinstalled minecraft and now it crash
#151 [05:53] <Kadir> need help
#152 [05:57] <Kadir> have a turkish support?
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#158 [06:07] <leiraphael> my mad is on 10.7.5, i cant update it anymore, but the minecraft requires me to upgrade my mac to 10.8 what should i do
#159 [06:07] <leiraphael> mac
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#176 [06:27] <debster> my minecraft doesnt work
#177 [06:30] <Azusa> I need a bit of help, I'm trying to play minecraft but the game is having an error with my computers "lack of updated graphics drivers". I've been following the instructions online and it doesnt seem to be working. Java is installed, I have Windows10, all vesions that were offered as an update have been downloaded.
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#179 [06:35] <leiraphael> they didnt answer....
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#194 [06:57] <steve> wy does minecraft server jar 1.8.8 keep crashing?
#195 [06:58] <Andrio> steve, look for clues in the log.
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#208 [07:23] <evarosa4> Hi?
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#214 [07:27] <evarosa4> My problem is this: I press de button "Play", charge and apears an error screen
#215 [07:28] <Andrio> ??> evarosa4 launcher/crash-log
#216 [07:28] <Absol> evarosa4: We need to see your crash log, which appears after a crash.
#217 [07:28] <Absol> evarosa4: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#218 [07:28] <evarosa4> http://paste.ubuntu.com/13822583/
#219 [07:33] <Andrio> That isn't the complete report...
#220 [07:34] <evarosa4> Sorry
#221 [07:34] <evarosa4> http://paste.ubuntu.com/13823119/
#222 [07:37] <evarosa4> This link isn't complete... Sorry
#223 [07:37] <Andrio> mm
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#225 [07:40] <evarosa4> http://paste.ubuntu.com/13823272/
#226 [07:41] <Andrio> ??> evarosa4 win/update
#227 [07:41] <Absol> evarosa4: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#228 [07:41] <evarosa4> Im windows 10
#229 [07:42] <evarosa4> Okay
#230 [07:42] <Andrio> I see that...
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#232 [07:42] <evarosa4> Thanks
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#238 [07:56] <raazan> Hi, I'm having a problem with my MC. Whenever I click the grass icon (Minecraft Launcher) instead of showing the versions, it says :408 Request Time-out Your browser didn't send a complete request in time. And whenever I press Play, All of the servers say : Can't connect to server.
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#240 [08:05] <raazan> Hi, I'm having a problem with my MC. Whenever I click the grass icon (Minecraft Launcher) instead of showing the versions, it says :408 Request Time-out Your browser didn't send a complete request in time. And whenever I press Play, All of the servers say : Can't connect to server.
#241 [08:06] <raazan> could you guys speed up a bit?
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#244 [08:08] <raazan> Whenever I go on Multiplayer, All servers say Can't connect to server.
#245 [08:08] <raazan> Whenever I go on Multiplayer, All servers say Can't connect to server.
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#251 [08:19] <luppy> Every time i log into Mineverse.com my entire game crashes , no matter what mini game or server {as in creative , pvp , hunger games e.ct.} it displays a set of colors either black fading to indigo or orange fading to white then my game quits and i get the usual glitch / crash post on the Minecraft Launcher . this has been occuring since the 29 of november and i have tried reporting to mineverse but my account says im never logged in ;P
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#253 [08:25] <GravelRocks> Hello, I recently bought an account of an old user. I migrated it to another e-mail adress and now, I cannot log in to that account, or my own. It says "Unknown e-mail or password" for both. I tried to change my password numerous times. What's going on?
#254 [08:25] <Andrio> ??> GravelRocks login/throttle
#255 [08:25] <Absol> GravelRocks: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#256 [08:25] <Absol> GravelRocks: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#257 [08:26] <luppy> well you cant exactly get into that account if your changed the password then changed to a new email can you
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#259 [08:27] <luppy> im not speaking from expertise just ..........slight knowing that email is reeeeeaaallly anoying when updated
#260 [08:27] <Andrio> Why would that be?
#261 [08:27] <luppy> å jeg suger på dette
#262 [08:27] <GravelRocks> Okay I'll just wait 3 hours then :/
#263 [08:28] <luppy> if its three hours you'll be ok my friends account took five days
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#265 [08:28] <luppy> but i get its irritating matey
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#269 [08:29] <luppy> dette hjelper ikke laptopen min
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#274 [08:31] <GravelRocks> My mods needed to update so now I can't play on my account for 3 hours at all.
#275 [08:31] <GravelRocks> rip.
#276 [08:31] <GravelRocks> oh well I'll just play another game lol
#277 [08:31] <GravelRocks> Thanks for the help!
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#279 [08:32] <myname> hello gys i have a drivers problem they are outdated but tne intel scan reveal nothing
#280 [08:32] <myname> i was told to leave this here
#281 [08:32] <myname> http://paste.ubuntu.com/13824402/
#282 [08:32] <myname> can some wone help me?
#283 [08:33] <Andrio> myname, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#284 [08:33] <myname> what do u mean
#285 [08:34] <myname> i just instaled minecraft
#286 [08:34] * eitan03 [eitan03@notlogged] has joined #minecrafthelp
#287 [08:34] <myname> i need to downgrade to windows seven?
#288 [08:34] <Chromaryu> yes.
#289 [08:35] <Chromaryu> Or buy new PC
#290 [08:35] <myname> but then ill have to buy minecraft again?
#291 [08:35] <myname> won't I?
#292 [08:35] <Chromaryu> Nopw
#293 [08:35] <Chromaryu> Your minecraft is bonded to mojang account.
#294 [08:36] <myname> ohh
#295 [08:36] <Chromaryu> So you won't buy it again.
#296 [08:36] <myname> when i created a minecraft acout i also created a mojang accont?
#297 [08:36] <Chromaryu> I think. yes.
#298 [08:36] <myname> and i dont have any windows 7 computers
#299 [08:37] <myname> can i still try it on another computer or its just not whort while?
#300 [08:38] <Lutzee> If you have a newer PC then sure, its more likely to work
#301 [08:38] <eitan03> i need help when i try to run my minecraft its say "it seems there was an error when try to render the the aspect of the game. before 5 min i play and everything was ok
#302 [08:38] <Lutzee> But your current PC barely meets the minimu requirements for the game as it is.
#303 [08:38] <CubeTheThird> myname, you can try on any computer. The on you are currently using has a graphics card that is not supported on windows 10
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#305 [08:38] <CubeTheThird> eitan03, do you have a dxdiag report?
#306 [08:38] <eitan03> how i do this
#307 [08:39] <myname> i have an uncle that is a hardware fixer can i ask im to replace the drivers?
#308 [08:39] <CubeTheThird> ??> eitan03 win/dxdiag
#309 [08:39] <Chromaryu> ??> eitan03 win/dxdiag
#310 [08:39] <Absol> eitan03: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#311 [08:39] <eitan03> i do this but is not work
#312 [08:39] <CubeTheThird> myname, there are NO DRIVERS for your computer for windows 10. The newest ones are for windows 7
#313 [08:39] <CubeTheThird> myname, is that a desktop computer?
#314 [08:40] <eitan03> its the desktop
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#316 [08:40] <CubeTheThird> eitan03, please follow the instructions and give a URL to your dxdiag report here
#317 [08:40] <eitan03> ok
#318 [08:40] <eitan03> now?
#319 [08:40] <myname> its that type that is not portable
#320 [08:41] <myname> does square ones
#321 [08:41] <eitan03> what is portable?
#322 [08:41] <CubeTheThird> myname, then it's a desktop. You can ask your uncle to install a new graphics card for you
#323 [08:41] <CubeTheThird> eitan03, only messages with your name are for you
#324 [08:41] <myname> realy ok
#325 [08:41] <eitan03> ok
#326 [08:41] <myname> ill do that thax allot for ur help
#327 [08:42] <myname> :)
#328 [08:42] <eitan03> give here the URL?
#329 [08:42] <Lutzee> CubeTheThird: ugh.. I wouldn't have bothered, his CPU was released in '06
#330 [08:42] <CubeTheThird> eitan03, that's right
#331 [08:42] <eitan03> now?
#332 [08:43] <CubeTheThird> yes
#333 [08:43] <eitan03> http://paste.ubuntu.com/13824563/
#334 [08:43] <eitan03> what now?
#335 [08:43] * heyeduisken [heyeduisken@notlogged] has joined #minecrafthelp
#336 [08:43] <CubeTheThird> eitan03, download and install https://www.nvidia.com/download/driverResults.aspx/94796/en-us
#337 [08:44] <eitan03> and than its work?
#338 [08:44] * myname [myname@notlogged] has joined #minecrafthelp
#339 [08:44] <Lutzee> eitan03: after the install it will ask you to reboot, do that then minecraft should work
#340 [08:45] <eitan03> thx =D
#341 [08:45] <myname> hi forgot to ask something
#342 [08:45] <myname> what driver do u recomend me?
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#344 [08:46] <Chromaryu> Driver?
#345 [08:46] <myname> i have a hp pavilion
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#347 [08:46] <Chromaryu> As we said, There is NO DRIVER for your graphic board in your desktop PC
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#349 [08:46] <Chromaryu> Ah well
#350 [08:47] <myname> what was that u recomended me to replace in my uncle's
#351 [08:47] * lives [lives@notlogged] has quit. (Client Quit)
#352 [08:47] <myname> ?
#353 [08:47] <Chromaryu> Well
#354 [08:47] * livesplays [livesplays@notlogged] has joined #minecrafthelp
#355 [08:47] <heyeduisken> http://paste.ubuntu.com/13824777/
#356 [08:48] <Chromaryu> Consider ask PC dealer for iy
#357 [08:48] <Chromaryu> it
#358 [08:48] <heyeduisken> can someone help me my driver dont work
#359 [08:48] <CubeTheThird> heyeduisken, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#360 [08:48] <myname> what shall i replace
#361 [08:48] <myname> ?
#362 [08:48] <myname> hooo ye the grafics card
#363 [08:48] <heyeduisken> fuck :D
#364 [08:49] <myname> is there a good brand or good version or their all the same?
#365 [08:50] <myname> HP Pavilion as I said
#366 [08:51] <heyeduisken> can someone me recommend a new grafic card
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#374 [09:05] * kumasasa is now known as kumasasa_zzZZ
#375 [09:05] <myname> well so long
#376 [09:06] <myname> =3
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#382 [09:09] <Menomenta> I got an issue with ComputerCraft on Tekkit Classic (newest stable). Whenever I want it to output a redstone signal, it won't do so until I change the physical redstone, e.g. remove the outmost wire connected
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#387 [09:11] <eltitopro> hello
#388 [09:12] <eltitopro> when i open a server I get this: java.lang.NullPointerException as I can fix?
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#405 [09:50] <pastt> hello i cant login to minecraft and my Username and password are correct
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#408 [09:51] <pastt> hello i cant login to minecraft and my Username and password are correct is that a normal problem
#409 [09:52] <pastt> hello
#410 [09:52] <pastt> hello
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#419 [09:58] * Bram_13_loco [Bram_13_loco@notlogged] has joined #minecrafthelp
#420 [09:58] <Bram_13_loco> hey
#421 [09:59] <Bram_13_loco> muthafuckas
#422 [09:59] * DSLB [DSLB@notlogged] has joined #minecrafthelp
#423 [09:59] <Bram_13_loco> hey
#424 [09:59] <joris124> hoi
#425 [09:59] <Bram_13_loco> HEY BITCH
#426 [09:59] <Bram_13_loco> WHAT YOU DOING
#427 [09:59] <Bram_13_loco> FUCK MY ASS YOU MUTHAFUCKA
#428 [09:59] <Bram_13_loco> oops
#429 [09:59] <Bram_13_loco> haha
#430 [09:59] <Bram_13_loco> sory
#431 [09:59] <Bram_13_loco> that was my brother MHOEHAHAHAHA
#432 [09:59] <Bram_13_loco> he is a evil boy
#433 [09:59] <Bram_13_loco> that ashole
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#435 [10:00] <joris124> I can now download minecraft but he does not start. how do I fix it?
#436 [10:01] <Bram_13_loco> thats not proper english!! BITCH
#437 [10:01] <DSLB> anyone know what would cause "you have not earnd a trophy" indacation to keep poping up in the top right hand corner on PS3 ED?
#438 [10:01] <Bram_13_loco> ehm....
#439 [10:01] <Bram_13_loco> i don't got a PS so I don't know what you mean sorry
#440 [10:02] * CrystalMare is now known as Crystal|AFK
#441 [10:02] <DSLB> ok what about contacting live teck support?
#442 [10:02] <joris124> I can now download minecraft but he does not start. how do I fix it?
#443 [10:03] <Bram_13_loco> wees gewoon aardig tegen je computer! mischien doet hij het dan!! rare hoer!
#444 [10:03] <Bram_13_loco> mhoehahaha
#445 [10:04] <DSLB> ???
#446 [10:05] <Bram_13_loco> haha
#447 [10:05] <Bram_13_loco> sorry thats my own language
#448 [10:05] * Chroma is now known as Chroma|AFK
#449 [10:05] <Bram_13_loco> my friend joris124 is also from my beatifull country
#450 [10:06] <Bram_13_loco> rood
#451 [10:06] <Bram_13_loco> de kleur van jou lippen
#452 [10:06] <Bram_13_loco> bloed
#453 [10:06] <Bram_13_loco> zweet
#454 [10:06] <Bram_13_loco> en tranen
#455 [10:07] <DSLB> -_-' your just going to be a troll, arn't you?
#456 [10:07] * Cast0077 [Cast0077@notlogged] has quit. (Ping timeout: 186 seconds)
#457 [10:07] <Bram_13_loco> me??
#458 [10:07] <Bram_13_loco> i am not a troll
#459 [10:07] <Bram_13_loco> i am here to help
#460 [10:07] <Bram_13_loco> but also to have fun
#461 [10:07] <Bram_13_loco> with other people
#462 [10:07] <Bram_13_loco> and also meet some new people
#463 [10:07] <Bram_13_loco> have a nice day
#464 [10:08] * mate [mate@notlogged] has joined #minecrafthelp
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#466 [10:08] <DSLB> ok then can you atleast get me to the right people to help with PS3 problems?
#467 [10:09] <Bram_13_loco> i personaly don't play ps3 i play xbox360 so i can't help you with that sorry but maby someone will come who CAN help you
#468 [10:10] <joris124> I can now download minecraft but he does not start. how do I fix it?
#469 [10:10] <Bram_13_loco> why is there no one talking to me =( i am feeling so lonely
#470 [10:11] <joris124> do not mind Bram_13_loco he's a troll.
#471 [10:11] <DSLB> ok, is there live help from mojang?
#472 [10:11] <Bram_13_loco> i am not a troll!!
#473 [10:11] <Bram_13_loco> i am serious here to help and have fun
#474 [10:11] <Bram_13_loco> idk
#475 [10:11] <Bram_13_loco> ask
#476 [10:11] <Bram_13_loco> ask the help desk
#477 [10:11] * Rostfleck [Rostfleck@notlogged] has joined #minecrafthelp
#478 [10:12] <Bram_13_loco> Rostfleck help us quik
#479 [10:12] <Bram_13_loco> we are in a serious stupid and akward situation
#480 [10:12] <Bram_13_loco> hepl us plz
#481 [10:12] <Bram_13_loco> we need you
#482 [10:12] <Bram_13_loco> you are my hero
#483 [10:12] * Rostfleck [Rostfleck@notlogged] has quit. (Client Quit)
#484 [10:12] <Bram_13_loco> my phone number is ..
#485 [10:12] <Bram_13_loco> he left =(
#486 [10:12] <DSLB> so much for that...
#487 [10:13] <Bram_13_loco> i know right =(
#488 [10:13] <Bram_13_loco> i just started to like him
#489 [10:13] <DSLB> send link to helpdesk plz
#490 [10:13] * Rostfleck [Rostfleck@notlogged] has joined #minecrafthelp
#491 [10:13] <Rostfleck> Hello?
#492 [10:14] <joris124> http://mchelpdesk.blogspot.nl/
#493 [10:14] <DSLB> is there live teck help for mojang?
#494 [10:14] <Bram_13_loco> idk
#495 [10:14] <Bram_13_loco> go to the mojang forums
#496 [10:14] <Bram_13_loco> ROSTFLECK
#497 [10:14] <Bram_13_loco> YOUR BACK
#498 [10:14] <Bram_13_loco> MY HERO
#499 [10:14] <Bram_13_loco> you still wanna know my number??
#500 [10:14] <Bram_13_loco> i will give it to you if you wanna get to know me better
#501 [10:14] <Bram_13_loco> <3
#502 [10:14] <Bram_13_loco> babe
#503 [10:14] <DSLB> thx joris124
#504 [10:15] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#505 [10:15] <joris124> NP
#506 [10:15] <Bram_13_loco> thats nice of saying thx!!
#507 [10:15] <Bram_13_loco> no one ever says thx to me =(
#508 [10:15] <joris124> do not mind Bram_13_loco he's a troll.
#509 [10:15] <Bram_13_loco> i am so lonely
#510 [10:15] <Bram_13_loco> i am not a troll
#511 [10:15] <Bram_13_loco> i am a drawf
#512 [10:15] * digney [digney@notlogged] has joined #minecrafthelp
#513 [10:15] <Bram_13_loco> or a elf
#514 [10:15] <Bram_13_loco> i don'tt realy know
#515 [10:15] <Rostfleck> Is there a way to contact the Mojang support for undoing my namechange?
#516 [10:15] <Bram_13_loco> atleast its 1 of the 2
#517 [10:15] <DSLB> J do you know anything about the problem I asked about
#518 [10:16] <Bram_13_loco> i don't
#519 [10:16] <Bram_13_loco> i told you that 2 times
#520 [10:16] <Bram_13_loco> how many times do you want me to say it again!!
#521 [10:16] <Bram_13_loco> FOR FUCK SAKES
#522 [10:16] <Rostfleck> Is there a way to contact the Mojang support for undoing my namechange?
#523 [10:16] <DSLB> I'm asking J now...
#524 [10:16] <Bram_13_loco> well i don't know!!
#525 [10:17] <Bram_13_loco> fuck me plz
#526 [10:17] <Bram_13_loco> harder harder!
#527 [10:17] <Bram_13_loco> oeh
#528 [10:17] <Bram_13_loco> you touch my trallalaa
#529 [10:17] * Lorigambe [Lorigambe@notlogged] has joined #minecrafthelp
#530 [10:17] <Bram_13_loco> oeh my dingdingdong
#531 [10:17] <Bram_13_loco> i love that song
#532 [10:17] <DSLB> -_-" troll...
#533 [10:17] <Bram_13_loco> NO
#534 [10:17] <Bram_13_loco> dwarf
#535 [10:17] * Espercorn kicked Bram_13_loco from #minecrafthelp (Reason: ram_13_loco :(Lutzee) Bye.)
#536 [10:17] <DSLB> go back under your bridge, this is why we cant have nice things.
#537 [10:18] <Lutzee> DSLB: I'm sorry about that
#538 [10:18] <DSLB> good job Espercorn
#539 [10:18] <DSLB> no peoblem.
#540 [10:18] <DSLB> problem*
#541 [10:19] <DSLB> think you could help me out?
#542 [10:19] <Lutzee> Whats the problem?
#543 [10:19] * joris124 [joris124@notlogged] has quit. (Quit: Web client closed)
#544 [10:19] * joris124 [joris124@notlogged] has joined #minecrafthelp
#545 [10:19] <DSLB> I ether need someone who can help me with minecraft PS3 problems or a way to get live help from mojang.
#546 [10:20] <Rostfleck> @MojangSupport Hey there! Is there any way that somebody from Mojang can undo my namechange?
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#549 [10:21] <joris124> can you unban Bram_13_loco? but if you want that is not that good
#550 [10:21] <Gabriel> Mweu Minecraft Não Abre E Da Um Error Crash Report
#551 [10:22] <Gabriel> Alguem ?
#552 [10:22] <Lutzee> DSLB: Oh, ps3, whats the exact issue? We may be able to help but it may be up to either mojang or sony depending on the exact issue
#553 [10:22] <Lutzee> joris124: no.
#554 [10:23] <Gabriel> ? Alguwem Pode Me Ajudar ?
#555 [10:23] <Lutzee> ??> Gabriel lang/pt
#556 [10:23] <Absol> Gabriel: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#557 [10:23] <DSLB> I know sony cant help they told me to go to mojang, and this is when I ended up.
#558 [10:23] <Gabriel> ok
#559 [10:23] <Lutzee> DSLB: I still can't tell you were if I don't know the issue :)
#560 [10:24] <DSLB> I have started a new world and I keep getting "you have not earned a thropy" message.
#561 [10:24] * joris124 [joris124@notlogged] has quit. (Client Quit)
#562 [10:24] <DSLB> I was working on that. lol
#563 [10:24] <Gabriel> My Minecraft Do not Want To Open As I switched Windows 10 Anyone Can Help Me?
#564 [10:24] <Lutzee> Rostfleck: You can change it back in 30 days, you old name won't be released for 37 days, so you have 7 days to reclaim your old name
#565 [10:24] <Lutzee> ??> Gabriel win/dxdiag
#566 [10:24] <Absol> Gabriel: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#567 [10:24] <Gabriel> ok
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#569 [10:25] * Cookieo54 [Cookieo54@notlogged] has joined #minecrafthelp
#570 [10:25] <Cookieo54> hi
#571 [10:25] <Lutzee> hi Cookieo54
#572 [10:25] <Cookieo54> can you help me
#573 [10:26] <Lutzee> Cookieo54: that depends on what your issue is, if you don't say we can't know if we can help you.
#574 [10:26] <Gabriel> http://paste.ubuntu.com/13827498/
#575 [10:26] <Cookieo54> ok
#576 [10:27] <Gabriel> Ready ME Help Now
#577 [10:27] <Lutzee> Gabriel: Unfortunately your PCs graphics chipset is not supported under windows 10, you'll either need to downgrade to windows 7 or find a newer PC to play on
#578 [10:27] <Cookieo54> i put -Xmx5G into my minecraft and it's only taking 1G can you help me fix it
#579 [10:28] <Lutzee> DSLB: I see, thats odd but not something I know about, I guess If sony has no clue I could pass you onto mojang support team but they normally only deal with account related issues.
#580 [10:28] <Lutzee> ??> DSLB mojang/email
#581 [10:28] <Absol> DSLB: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#582 [10:28] <Absol> DSLB: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#583 [10:28] <Gabriel> THERE IS Another Tidy Shape?
#584 [10:28] <Lutzee> Cookieo54: a number of different things could cause that.
#585 [10:29] <DSLB> ok thanyou. so they don't do live help?
#586 [10:29] <Lutzee> DSLB: They aren't large enough of a company to do that
#587 [10:29] <Cookieo54> Lutzee: can you help me fix it please
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#589 [10:29] <Lutzee> ??> Cookieo54 win/dxdiag
#590 [10:29] <Absol> Cookieo54: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#591 [10:29] <DSLB> ok thankyou for trying, have a good one
#592 [10:29] <Lutzee> DSLB: If they hired enough people to do that, the support team would end up being 10 times the size of the rest of the company, that isn't managable
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#596 [10:33] <Cookieo54> http://paste.ubuntu.com/13827672/
#597 [10:33] <Cookieo54> theres the link
#598 [10:34] <Cookieo54> Lutzee: Absol http://paste.ubuntu.com/13827672/
#599 [10:34] <Menomenta> I got an issue with ComputerCraft on Tekkit Classic (newest stable). Whenever I want it to output a redstone signal, it won't do so until I change the physical redstone, e.g. remove the outmost wire connected
#600 [10:35] <Lutzee> ??> Menomenta mods
#601 [10:35] <Absol> Menomenta: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#602 [10:35] <Absol> Menomenta: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#604 [10:35] <Menomenta> Lutzee: Thanks!
#605 [10:35] <Lutzee> Cookieo54: Ok, so all seems fine there
#606 [10:35] <Lutzee> ??> Cookieo54 launcher/log
#607 [10:35] <Absol> Cookieo54: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#608 [10:35] <Absol> Cookieo54: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#609 [10:36] <Cookieo54> http://paste.ubuntu.com/13827672/
#610 [10:36] <Cookieo54> wait
#611 [10:36] <Cookieo54> wrong one
#612 [10:36] <keno> i have installed minecraft lotr mod it needs a version 1.7.10 I have install that on my mineraft launcher writes minecraft 1.6.48 when Itried to get my mod from desktop in minecraft it doesnt works (sorry for my bad english)
#613 [10:37] <Lutzee> ??> keno mods
#614 [10:37] <Absol> keno: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#615 [10:37] <Absol> keno: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#616 [10:37] <Cookieo54> Absol: Lutzee http://paste.ubuntu.com/13827796/
#617 [10:37] <Lutzee> ok and last one
#618 [10:38] <Lutzee> ??> Cookieo54 launcher/game-output
#619 [10:38] <Absol> Cookieo54: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#620 [10:38] <Absol> Cookieo54: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#621 [10:38] <Cookieo54> Absol: its not there
#622 [10:39] <Lutzee> Cookieo54: Game needs to be open
#623 [10:40] <Cookieo54> it is
#624 [10:40] <Lutzee> O.o
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#627 [10:41] <Lutzee> If the game is open and the launcher is also still open from when you started the game there should be a game output tab.
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#629 [10:41] <Cookieo54> no the launcher closes when my game opens
#630 [10:41] <Cookieo54> i changed my settings
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#633 [10:42] <Cookieo54> http://paste.ubuntu.com/13827938/
#634 [10:43] <Cookieo54> Lutzee: Absol http://paste.ubuntu.com/13827938/
#635 [10:43] <goldman> im trying to join my my minecraft forge server but it is saying "java.lang.nullpointerexception", what should i do?
#636 [10:44] <Lutzee> Cookieo54: Remove optifine and try again.
#637 [10:44] <Mikachu> Hi. Need help. I can't play anymore. When I can launch the game using my standard profile. Then I go to Single Player and a list of worlds appears but I can't select anything in that screen. I can only kill it. When checking the logs I see I get a GL ERROR @ Post startup: 1281: Invalid error .. twice. Can anyone help? I've tried Googling but have not found anything useful
#638 [10:44] <Lutzee> goldman: we don't support modded clients or servers.
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#640 [10:45] <Cookieo54> Lutzee: doesnt work
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#642 [10:46] <Lutzee> Cookieo54: Can I get the game output without optifine please.
#643 [10:46] <Cookieo54> oh
#644 [10:46] <Cookieo54> ok
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#647 [10:47] <Cookieo54> Lutzee: http://paste.ubuntu.com/13828056/
#648 [10:48] <Lutzee> Dammit, it doesn't show the allocated ram there, one moment
#649 [10:48] <Cookieo54> ok
#650 [10:49] <Lutzee> Cookieo54: Can you force the game to crash by holding f3+C for 10 seconds, then copy the crash log to paste.ubuntu.com
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#653 [10:51] * realityB [realityB@notlogged] has joined #minecrafthelp
#654 [10:51] <Mnecraft368> HI MOTHER F U C K E R S
#655 [10:51] <realityB> hi
#656 [10:51] <Mnecraft368> ENJOY YOUR FUCKING DAY
#657 [10:51] <realityB> ok
#658 [10:51] <Mnecraft368> GET OUT OF THIS CHAT ROOM
#659 [10:51] <realityB> nah
#660 [10:51] <Mnecraft368> NOW MOTHERFUCKER
#661 [10:51] <Cookieo54> http://paste.ubuntu.com/13828179/
#662 [10:52] <realityB> nah im ok
#663 [10:52] * Lord_Ralex kicked Mnecraft368 from #minecrafthelp (Reason: necraft368 :Here is the door)
#664 [10:52] <Cookieo54> Lutzee: http://paste.ubuntu.com/13828179/
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#666 [10:52] <Lutzee> Cookieo54: well your -Xmx5G isn't in the parameters passed to minecraft
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#668 [10:53] <Cookieo54> do you know how to fix it
#669 [10:53] <realityB> oi someone help pls
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#677 [10:55] <NorwayPlayz0_o> Hello ?
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#679 [10:56] <NorwayPlayz0_o> some problem with account, some one else have hacked or something in to my sons account.
#680 [10:56] <realityB> change the password
#681 [10:57] <NorwayPlayz0_o> i have, 3 times now..
#682 [10:57] <Cookieo54> Lutzee: http://paste.ubuntu.com/13828323/
#683 [10:58] <realityB> ok cool stuff
#684 [10:58] <Lutzee> Cookieo54: looks like its working
#685 [10:58] <Cookieo54> its not though
#686 [10:58] <Lutzee> ??> NorwayPlayz0_o account/hacked
#687 [10:58] <Absol> NorwayPlayz0_o: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#688 [10:58] <Absol> NorwayPlayz0_o: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#689 [10:58] <Lutzee> Contex: Memory: 577441400 bytes (550 MB) / 697303040 bytes (665 MB) up to 4772593664 bytes (4551 MB)
#690 [10:58] <Cookieo54> Lutzee: the fps is no different to what it was with 1G
#691 [10:58] <Lutzee> The last value is the max assigned RAM, its showing correctly with 5G
#692 [10:58] <NorwayPlayz0_o> do any now the name "GarpuzzMC" ????
#693 [10:59] <Lutzee> Cookieo54: Of course not, because the amound of RAM has no bearing on you FPS
#694 [10:59] <NorwayPlayz0_o> thanks
#695 [10:59] <Cookieo54> Lutzee: but i thought that the ram gave you less lag and more frames
#696 [11:00] <Lutzee> Cookieo54: You are missinformed.
#697 [11:00] <Cookieo54> Lutzee: is there any way for me to get more fps then?
#698 [11:00] <Lutzee> Cookieo54: Buy a dedicated graphics card.
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#700 [11:01] <realityB> why does my minecraft say i need to update my drivers
#701 [11:01] <Cookieo54> nvm it as a waste of my time
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#706 [11:02] <realityB> ???
#707 [11:02] <Lutzee> ??> realityB win/dxdiag
#708 [11:02] <Absol> realityB: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#710 [11:03] <realityB> thanks
#711 [11:03] <realityB> ohh thats the one i already tried
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#713 [11:04] <NorwayPlayz0_o> is there any Norwegian players in her now??
#714 [11:04] <NorwayPlayz0_o> trenger å skrive med en som kan norsk? hehe
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#720 [11:11] <Texusn98> every time i click on play the game downloads and then just says play again on windows 10, I have unistalled and reinstalled still does not work
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#723 [11:15] <Texusn98> does anybody else have this problem or know how to fix it
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#730 [11:21] <Nate_> How can someone connect to a minecraft server not running on the default port? For example, when joining a server it asks the IP address, and uses port 25565 by default, but how can you change the default port Minecraft listens to for servers?
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#735 [11:25] <Lutzee> Nate_: The port is set in the servers server.properties file
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#740 [11:32] <Dani_8953> i can't start minecraft, it says lack of updatet graphic drivers, i don't know what to do
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#744 [11:36] <YeffTheKilleR> HELLO THERE SOMEONE WHO SPEAK SPANISH
#745 [11:36] <YeffTheKilleR> ?
#746 [11:37] <Dani_8953> can't start minecraft
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#748 [11:37] <Dani_8953> need help
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#750 [11:37] <GreyVulpine> Dani_8953 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#751 [11:38] <Dani_8953> I did
#752 [11:38] <GreyVulpine> Then give us the link to your dxdiag report
#753 [11:38] <Dani_8953> but what to do when i copy the URL
#754 [11:38] <Dani_8953> http://paste.ubuntu.com/13829371/
#755 [11:38] <YeffTheKilleR> HELLO I CAN PLAY MINECRAFT
#756 [11:39] <YeffTheKilleR> http://paste.ubuntu.com/13829431/
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#758 [11:39] <Dani_8953> what now?
#759 [11:39] <YeffTheKilleR> NEED HELP
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#761 [11:40] <GreyVulpine> Dani_8953 - Download and install the catalyst software suite from: http://support.amd.com/en-us/download/desktop?os=Windows+8.1+-+64
#762 [11:40] <GreyVulpine> YeffTheKilleR - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#763 [11:41] <Dani_8953> which one to install?
#764 [11:42] <GreyVulpine> Dani_8953 - The one labeled "Radeon Software"
#765 [11:42] <YeffTheKilleR> thanks
#766 [11:42] <YeffTheKilleR> How do I reinstall an earlier version of Windows?
#767 [11:42] <Dani_8953> thx
#768 [11:42] <Dani_8953> what when its install
#769 [11:43] <GreyVulpine> Dani_8953 - Reboot when asked, then try minecraft
#770 [11:44] <Dani_8953> don't work
#771 [11:44] <GreyVulpine> Did you run the installer?
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#774 [11:47] <Dani_8953> Your operating system is not supported.... it says this
#775 [11:47] <myname> http://paste.ubuntu.com/13824402/
#776 [11:47] <myname> i need to get a new grafic card
#777 [11:48] <myname> can u recomend me one
#778 [11:48] <GreyVulpine> Dani_8953 - Ah, try: http://support.amd.com/en-us/download/desktop?os=Windows+8+-+64
#779 [11:48] <myname> ?
#780 [11:48] <GreyVulpine> myname - This is on a desktop?
#781 [11:48] <myname> of course
#782 [11:48] <myname> its an HP pavilion
#783 [11:48] <GreyVulpine> myname - I would recommend taking your computer to a local computer shop, they can recommend you a card that would fit your system there.
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#785 [11:49] <myname> do u have any recomendation
#786 [11:49] <GreyVulpine> I do not.
#787 [11:49] <myname> ?
#788 [11:49] <myname> ohh ok
#789 [11:49] <vinicius> welcome
#790 [11:49] <myname> but thax
#791 [11:49] <vinicius> qu
#792 [11:49] <vinicius> the manicraft
#793 [11:50] <myname> bye u all thax
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#797 [11:55] <vinicius> welcome to the minecraft help channel. just say what you need help with. be as specific as possible. do not just say ´´i need help´´.ifnobody answers you be patient and wait will be aroumd
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#800 [11:57] <Dani_8953> Thank you
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#807 [12:02] <DeathTrollMC> Hey
#808 [12:02] <DeathTrollMC> see tihs
#809 [12:02] <DeathTrollMC> http://paste.ubuntu.com/13830199/
#810 [12:02] <DeathTrollMC> When i was going to join minecraft
#811 [12:03] <DeathTrollMC> It said "Fix Problem"
#812 [12:03] <DeathTrollMC> It send me to this page http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#813 [12:03] <DeathTrollMC> Abd i follow the directions
#814 [12:03] <GreyVulpine> DeathTrollMC - Download and install: http://www.nvidia.com/download/driverResults.aspx/94794/en-us
#815 [12:03] <DeathTrollMC> and*
#816 [12:03] <DeathTrollMC> Ok thanks
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#818 [12:04] <Mikachu> Thanks for everyones help. I have managed to fix the problem.
#819 [12:04] <Mikachu> bye
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#822 [12:04] <Maelion> my account is been hacked
#823 [12:04] <GreyVulpine> Maelion - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#824 [12:05] <Maelion> yeah but my email got chanced and my email has been hacked because i had the same password
#825 [12:05] <GreyVulpine> Please still submit a support ticket with a contact email that hasn't been compromised.
#826 [12:05] <Lucas> I keep getting Java(TM) Platform SE binary has stopped working when I launch Minecracft. This has only happened since Saturday and nothing has changed on my system (to my knowledge).
#827 [12:05] <Absol> Lucas: Please keep it civil
#828 [12:05] <Maelion> uhm oke
#829 [12:05] <Maelion> but why
#830 [12:05] <Maelion> i want my account back
#831 [12:05] * Lord_Ralex kicked Absol from #minecrafthelp (Reason: bsol :Absol)
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#834 [12:06] <GreyVulpine> Maelion - And submitting a support ticket is the first step in getting your account back
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#838 [12:08] <rawza> were is the best place to find freinds for minecraft xbox 360
#839 [12:09] <rawza> hello any one there
#840 [12:09] <rawza> help
#841 [12:09] <GreyVulpine> Try the forums
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#844 [12:10] <DeathTrollMC> Thanks for all the help and have a good day, bye
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#848 [12:11] <Maelion> my account is hacked
#849 [12:11] <Maelion> how can i get it back
#850 [12:11] <GreyVulpine> Again, submit a support ticket.
#851 [12:11] <GreyVulpine> Maelion - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#852 [12:11] <Maelion> why
#853 [12:11] <GreyVulpine> Because, it's the only way of getting your account back
#854 [12:11] <Maelion> o
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#856 [12:14] * CrystalMare is now known as Crystal
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#859 [12:17] <Lucas> I'd like some help please with an error running Minecraft 1.8.8. Error is "Java(TM) Platform SE binary has stopped working".
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#865 [12:20] <AmmaR> I need hep with drivers
#866 [12:21] <AmmaR> Plz ?
#867 [12:21] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#868 [12:24] <AmmaR> I have problems with my grapich card so i can't play mc
#869 [12:24] <AmmaR> Help ?
#870 [12:25] <AmmaR> http://prntscr.com/9bu24o
#871 [12:25] <AmmaR> Grapich card
#872 [12:26] <AmmaR> Anybody here ?
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#875 [12:27] <AmmaR> http://prntscr.com/9bu24o
#876 [12:27] <AmmaR> Help ?
#877 [12:27] <AmmaR> Myb?
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#880 [12:28] <Ghetto> http://prntscr.com/9bu24o
#881 [12:28] <Ghetto> HELP
#882 [12:28] <Ghetto> Plz
#883 [12:28] <Ghetto> bad video card
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#885 [12:29] <Ghetto> orqnjriqw
#886 [12:29] <Ghetto> OMG
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#891 [12:30] <NoHaxJustMatrix> http://prntscr.com/9bu24o
#892 [12:30] <NoHaxJustMatrix> I NEED HELP WITH MY GRAPICH CARD
#893 [12:31] <NoHaxJustMatrix> Can you help me ?
#894 [12:31] <NoHaxJustMatrix> Pleasse
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#896 [12:32] <NoHaxJustMatrix> http://prntscr.com/9bu24o
#897 [12:32] <NoHaxJustMatrix> Helpppp
#898 [12:32] <NoHaxJustMatrix> PLZZZZ
#899 [12:32] <GravelRocks> hello, I can not log into my second Mojang account. I have reset the password but it says I have the wrong E-Mail or Password and I know both are correct
#900 [12:33] <NoHaxJustMatrix> I have bad drivers for grapich video card! Can you gave me links to download it or update it ? Plz ? Here is ss of my grapich card: http://prntscr.com/9bu24o
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#902 [12:36] <NoHaxJustMatrix> I have bad drivers for grapich video card! Can you gave me links to download it or update it ? Plz ? Here is ss of my grapich card: http://prntscr.com/9bu24o
#903 [12:36] <NoHaxJustMatrix> I have bad drivers for grapich video card! Can you gave me links to download it or update it ? Plz ? Here is ss of my grapich card: http://prntscr.com/9bu24oI have bad drivers for grapich video card! Can you gave me links to download it or update it ? Plz ? Here is ss of my grapich card: http://prntscr.com/9bu24o
#904 [12:36] <NoHaxJustMatrix> I have bad drivers for grapich video card! Can you gave me links to download it or update it ? Plz ? Here is ss of my grapich card: http://prntscr.com/9bu24o
#905 [12:36] <NoHaxJustMatrix> I have bad drivers for grapich video card! Can you gave me links to download it or update it ? Plz ? Here is ss of my grapich card: http://prntscr.com/9bu24o
#906 [12:36] <NoHaxJustMatrix> I have bad drivers for grapich video card! Can you gave me links to download it or update it ? Plz ? Here is ss of my grapich card: http://prntscr.com/9bu24o
#907 [12:36] * GreyVulpine kicked NoHaxJustMatrix from #minecrafthelp (Reason: oHaxJustMatrix :Go away.)
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#910 [12:36] <Lutzee> Nice enterprise graphics card he had there..
#911 [12:37] <Lutzee> ??> GravelRocks login/throttle
#912 [12:37] <Absol> GravelRocks: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#913 [12:37] <Absol> GravelRocks: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#916 [12:39] <Itz_AmmaR> http://webchat.esper.net/?channels=minecrafthelp
#917 [12:39] <Itz_AmmaR> Hi
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#921 [12:47] <GravelRocks> I have already waited 3 hours before trying to log back in, idk what it's doing.
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#923 [12:48] <jacques> http://paste.ubuntu.com/13831488/
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#925 [12:49] <jacques> Nvida windows 10 driver issue.
#926 [12:50] <jacques> what do I do with this: http://paste.ubuntu.com/13831488/
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#928 [12:50] <webrosc> jacques, one moment
#929 [12:51] <jacques> great, thanks!
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#932 [12:51] <Nate__> How can a player connect to a Minecraft server not on port 25565 (the default port)? I'm trying to port forward another port for security and when I enter [my_ip]:[port] on direct connect it can't get through
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#936 [12:52] <webrosc> jacques, download and install http://www.nvidia.co.uk/download/driverResults.aspx/96215/en-uk
#937 [12:52] <jacques> Thanks, will do!
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#939 [12:52] <webrosc> Nate__, you need to forward the port
#940 [12:52] <GravelRocks> I cannot log in into my Mojang account, I have reset my password but it still doesnt recognise my account :/
#941 [12:52] <Nate__> Already done that
#942 [12:53] <webrosc> Nate__, also if your on the network connecting via external ip mostly fails, you use local ip:port, others use ecternal ip:port
#943 [12:53] <Nate__> Ports are out of my local network. For simplicity lets say they are on port 77
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#945 [12:53] <webrosc> wait what port are you trying to use?
#946 [12:53] <fedefuria> i can't enter any server
#947 [12:54] <Nate__> To keep the port secure I am not going to say the actual port, but for this chat I'm using port 77
#948 [12:54] <webrosc> fedefuria, and why not?
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#950 [12:54] <webrosc> Nate__, it doesn't make a difference security wise what port you use
#951 [12:54] <Nate__> When I enter [external ip]:77 it cannot connect
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#953 [12:54] <webrosc> but if you are using a port that is already in use it will cause issues, hence why i asked what port
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#957 [12:55] <fedefuria> i tried to enter but it doesn't let me
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#959 [12:55] <webrosc> fedefuria, but why doesn't it? error message?
#960 [12:55] <fedefuria> yes
#961 [12:55] <Nate__> I realize that any port is the same security, but I am using an obscure port that is not being used
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#963 [12:55] <webrosc> Nate__, and as i already said, if uyou are on the local network of the server you will not be able to connect via the external ip
#964 [12:56] <webrosc> Nate__, but you have to tell others the port, so what differenc does it make to using the default?
#965 [12:56] <fedefuria> it says that the current section isn't valid
#966 [12:56] <Nate__> I also realize that, I have had friends try to connect with to help
#967 [12:56] <Nate__> Couldn't get to the server.
#968 [12:56] <webrosc> whats the ip and port so i can run a test on it?
#969 [12:56] <Nate__> And security wise, hackers may try port 25565 first before another port
#970 [12:57] <webrosc> Nate__, and why would they pick your server over the 1000's out there?
#971 [12:57] <fedefuria> the ip of the server is mc.hypixel.com
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#973 [12:57] <Nate__> Currently the server is not up because of this issue
#974 [12:57] <webrosc> fedefuria, what is the exact message it gives on failure?
#975 [12:57] <Recon__> Anyone in here with minecraft xbox one?
#976 [12:57] <webrosc> Nate__, you need the server up to test connecting
#977 [12:58] <webrosc> Recon__, nope, we mostly deal with pc here
#978 [12:58] <webrosc> Recon__, whats the issue?
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#981 [12:58] <Nate__> Once I know the problem, I can test connection
#982 [12:59] <webrosc> Nate__, honestly its hard to help you as your being so evasive with ansewering basic questions
#983 [12:59] <Nate__> I just want to know something relatively simple: what should I type in to connect to a server on port 77?
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#985 [12:59] <fedefuria> it says: failed to login:invalid session (try restarting your game)
#986 [12:59] <Recon__> My game keeps crashing when i try to load a specific save file. Even when i try to load the old version of the file on the 360 it crashes. Ive tried everything from resets to redownloading. Seeing if anyone has any ideas?
#987 [12:59] <webrosc> ??> fedefuria launcher/relog
#988 [12:59] <Absol> fedefuria: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#989 [12:59] <Nate__> Basic questions to keep my network secure
#990 [13:00] <fedefuria> ok thks
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#994 [13:00] <poruschia> http://paste.ubuntu.com/13831840/
#995 [13:01] <webrosc> Nate__, being on the internet your ip is visable to many, if they were going to hack you they would choose a port with a vulnerability, not the minecraft port
#996 [13:01] <fedefuria> doesn't work anyway
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#998 [13:01] <webrosc> Recon__, ah i see, you would have better luck here http://www.minecraftforum.net/forums/support/minecraft-xbox-one-edition i think
#999 [13:01] <Recon__> okay thankyou
#1000 [13:02] <webrosc> poruschia, remove minecraft the reinstall it using the minecraft.msi from minecraft.net
#1001 [13:02] <webrosc> ...
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#1006 [13:02] <webrosc> fedefuria, can you join other server?
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#1009 [13:03] <Nate__> I don't really care about that but I just want to know that one question
#1010 [13:03] <Nate__> If you can't really help I will try later
#1011 [13:03] <webrosc> users enter ip:port when a none defulat port is being used
#1012 [13:03] <Mouro> Heey! I need help my game is crashing (any version): at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method)
#1013 [13:03] <webrosc> Mouro, do you have a dxdiag log link?
#1014 [13:04] <Mouro> what do you mean with that?
#1015 [13:04] <Nate__> So I would enter [ip]:77?
#1016 [13:04] <webrosc> ??> Mouro win/dxdiag
#1017 [13:04] <Absol> Mouro: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1018 [13:04] <webrosc> Nate__, yes thats what i said
#1019 [13:05] <Nate__> Just making sure. Thank you for finally answering the simple question
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#1021 [13:05] <Mouro> webrosc: http://pastebin.com/8VyYUiU2
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#1024 [13:06] <webrosc> Mouro, one moment
#1025 [13:06] <Mouro> ok sure
#1026 [13:06] <Lutzee> webrosc: If only he realises that changing the port doesn't make it any more secure :/
#1027 [13:07] <webrosc> i told him that
#1028 [13:07] <Mouro> webrosc: yesterday i could play just fine, but today, any version modded or vanilla give me that error
#1029 [13:08] <webrosc> Mouro, download and install the 3rd file File name: win64_153626.4294.exe from https://downloadcenter.intel.com/download/25425/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-
#1030 [13:09] <webrosc> your graphics drivers are out dated
#1031 [13:09] <Mouro> i could play other games
#1032 [13:09] <webrosc> they aren't as picky about drivers as minecraft is
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#1034 [13:09] <Lutzee> Mouro: minecraft has different requirements to other games.
#1035 [13:10] <Mouro> oh, ok, i will download and install
#1036 [13:10] * carla8877 [carla8877@notlogged] has joined #minecrafthelp
#1037 [13:10] <webrosc> minecraft uses opengl which requires recent drivers, most other games use directx
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#1040 [13:10] <Mouro> but what changed from yesterday to today?
#1041 [13:10] <Mouro> i yesterday played without problem
#1042 [13:10] <webrosc> many things could have
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#1044 [13:11] <webrosc> its running windows so the wind blowing a different direct could've changed something
#1045 [13:11] <webrosc> but most likly an update in the background
#1046 [13:13] <GravelRocks> I cannot log in into my Mojang account, I have reset my password but it still doesnt recognise my account :/
#1047 [13:13] <webrosc> ??> GravelRocks login/throttle
#1048 [13:13] <Absol> GravelRocks: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1049 [13:13] <Absol> GravelRocks: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1050 [13:13] <Mouro> webrosc: "the controller that you are installing isnt valited to this computer, get the controller suitable with this computer
#1051 [13:13] <webrosc> urgh..
#1052 [13:13] <Mouro> " do you like to get more info? click yes to redirect to website of support"
#1053 [13:13] <webrosc> one moment more then
#1054 [13:14] <GravelRocks> I know Absol, I have waited 3 hours then tried again
#1055 [13:14] <GravelRocks> still doesnt work
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#1057 [13:15] <webrosc> Mouro, ok, try this download http://www.toshiba.eu/innovation/download_driver_details.jsp?service=EU&selCategory=2&selFamily=381&selSeries=231&selProduct=18097&selShortMod=4624&language=13&selOS=46&selType=11&yearupload=&monthupload=&dayupload=&useDate=null&mode=allMachines&search=&action=search&macId=&country=8&selectedLanguage=13&type=11&page=1&ID=93778&OSID=46&driverLanguage=42
#1058 [13:16] <webrosc> well done toshiba for making short links
#1059 [13:16] <Mouro> ^^^^
#1060 [13:16] <Mouro> ok i will try
#1061 [13:16] <webrosc> GravelRocks, you waited atleast 3 hours, then changed password and tried to login?
#1062 [13:16] <GravelRocks> Yupp
#1063 [13:17] <webrosc> GravelRocks, whats your ingame name?
#1064 [13:17] <GravelRocks> Gravelers
#1065 [13:17] <webrosc> GravelRocks, goto https://minecraft.net/retrievename and enter all your emails to verify you are using the correct email to login
#1066 [13:18] <GravelRocks> okay
#1067 [13:18] <webrosc> you will get an email sent out saying what if any account is linked to the email
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#1069 [13:19] <GravelRocks> to the mail adress I just put in I guess?
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#1071 [13:19] <webrosc> test ALL the emails you use
#1072 [13:20] <GravelRocks> Okay so my main account (GravelRocks) is under the one email adress and Gravelers is under the Email adress I tried to log into
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#1076 [13:21] <webrosc> so you have 2 accounts? can you login to one but not the other, or is it saying the same error on both accounts?
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#1078 [13:21] <GravelRocks> I can login with one, not the other
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#1081 [13:22] <webrosc> in that case its not the throttle as that would affect both, its ip based not account, i think you are going to have to goto next stage and contact Mojang
#1082 [13:22] <webrosc> ??> GravelRocks mojang/email
#1083 [13:22] <Absol> GravelRocks: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1084 [13:22] <Absol> GravelRocks: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1085 [13:22] <GravelRocks> okay well ty
#1086 [13:23] <MikuxChii> Heiii so if someone could help me with a ralm error 404 ? i just got a new computer and downloaded minecraft again and my ralm which i just paid for another month wont work the error keeps poping up or the ralm screen comes up but no ralms can be seen : s
#1087 [13:23] <omar> omar
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#1093 [13:28] <Mouro> webrosc: same error
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#1095 [13:30] <Mouro> webrosc: after trying install drivers from toshiba website i got the same error
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#1098 [13:31] <webrosc> Mouro, then contact Toshiba to find out why their drivers won't install on their laptop
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#1101 [13:31] <CheeseAlmighty> Hey, umm, I'm unable to create new worlds with minecraft, nor I can connect to servers. Vanilla minecraft crash report just said I have a firewall blocking it. But I gave way for minecraft in windows firewall, and on AVG antivirus. Still not working, any ideas?
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#1105 [13:32] <Mouro> i dunno if is related but today when i turned on my computer there was a script running trying to delete all files from system32 (i just saw trying delete from system32 could be more folders)
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#1107 [13:32] <webrosc> Mouro, yes that could be related, run a virus scan and malware scan in safe mode now
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#1109 [13:32] <Mouro> run antivirus on safe mode?
#1110 [13:33] <webrosc> Mouro, your system is prob messed up and may need a full reinstall
#1111 [13:33] <Mouro> but most of the files got: access denied
#1112 [13:33] <webrosc> Mouro, if you don't know how to do all that take it to a computer professional to sort it
#1113 [13:33] <graydestroyer> hi im needing some help because i keep getting :failled login (please restart game) i restart my game and it does the exact thing over and over
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#1115 [13:34] <Mouro> graydestroyer: you need restart the launcher also
#1116 [13:34] <webrosc> ??> graydestroyer launcher/relog
#1117 [13:34] <Absol> graydestroyer: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1118 [13:34] <webrosc> CheeseAlmighty, do you have a crash report?
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#1120 [13:34] <graydestroyer> i have uninstalled minecraft logged out disabled firewall and everything and still the exact same thing
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#1122 [13:35] <CheeseAlmighty> Webrosc, let me pull out one. Gonna try again then.
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#1124 [13:35] <webrosc> CheeseAlmighty, when you get it post it to pasyte.ubuntu.com then link that here
#1125 [13:35] <webrosc> paste.ubuntu.com *
#1126 [13:35] <CheeseAlmighty> Webrosc, roger that. Will do.
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#1128 [13:38] <Mouro> webrosc: thank you for your help :P
#1129 [13:38] <CheeseAlmighty> Webrosc, here, just got it from the previous crash instead. http://paste.ubuntu.com/13832835/
#1130 [13:42] <CheeseAlmighty> Webrosc, here, the fresh one as well, looks about the same: http://paste.ubuntu.com/13832906/
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#1134 [13:48] <lalathestylist> Im trying to set up my sons account. It ask me toput in my email address for parental consent. Automatically it says there was an error "An error prevented your parental consent request from being sent. Please try again." ive tried 2 different email addresses.
#1135 [13:48] <lalathestylist> :<
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#1146 [14:05] <MCHalestoneHD> hello i need help thats the error message: unable to start the minecraft runtime environment. this is most likely caused by a corruption. please try to reinstall minecraft. i have reinstall it many times and it didnt work
#1147 [14:07] <MCHalestoneHD> hellooo??
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#1149 [14:09] <CheeseAlmighty> Webrosc, are you looking up my issue, by any chance?
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#1153 [14:10] <MxRLegend> When I go to Minecraft and try to change my email, it says An error occurred. Could not load security challenge.
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#1157 [14:15] <Gabriel> Someone?
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#1162 [14:19] <iKoalaKid> There is something wrong with my pc. It said if you just downloaded Windows 10 delete and install ur Helper ( Intel ) and i do that and Look for updates and Do everything and it says all is up to date. Then i go to My minecraft and press play and it says the same thing i did before i even tried to fix my Intel. heres my report --http://paste.ubuntu.com/13833780/
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#1164 [14:20] <KellosSkriptex> hello
#1165 [14:20] <KellosSkriptex> i am in need of help
#1166 [14:20] <iKoalaKid> same
#1167 [14:21] <KellosSkriptex> my graphics card needs to update but i do not know how to update it
#1168 [14:21] <iKoalaKid> There is something wrong with my pc. It said if you just downloaded Windows 10 delete and install ur Helper ( Intel ) and i do that and Look for updates and Do everything and it says all is up to date. Then i go to My minecraft and press play and it says the same thing i did before i even tried to fix my Intel. heres my report --http://paste.ubuntu.com/13833780/
#1169 [14:21] <Gabriel> I switched from Windows 10 For 7 And when I go Somewhere He Server crashes http://paste.ubuntu.com/13833977/
#1170 [14:22] <KellosSkriptex> Here is my report http://paste.ubuntu.com/13833891/
#1171 [14:22] <iKoalaKid> how did you get from 10 to 7?
#1172 [14:22] <iKoalaKid> There is something wrong with my pc. It said if you just downloaded Windows 10 delete and install ur Helper ( Intel ) and i do that and Look for updates and Do everything and it says all is up to date. Then i go to My minecraft and press play and it says the same thing i did before i even tried to fix my Intel. heres my report --http://paste.ubuntu.com/13833780/
#1173 [14:22] <Gabriel> The Biaxado had 10 and then downloaded 7
#1174 [14:23] <iKoalaKid> ???
#1175 [14:23] <CheeseAlmighty> iKoalaKid, you should really stop spamming the damn thing, they'll return to you when they're available.
#1176 [14:23] <iKoalaKid> im not spamminh
#1177 [14:24] <iKoalaKid> im just saying it so when they come they would know
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#1180 [14:29] <godcow100> i carnt load minecraft and ive followed all the information at pixel crash help i have a code but i dont no what to do with it [i recently updated to windows ten.]
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#1184 [14:32] <iKoalaKid> There is something wrong with my pc. It said if you just downloaded Windows 10 delete and install ur Helper ( Intel ) and i do that and Look for updates and Do everything and it says all is up to date. Then i go to My minecraft and press play and it says the same thing i did before i even tried to fix my Intel. heres my report --http://paste.ubuntu.com/13833780/
#1185 [14:33] <godcow100> same thing happend to me here is my report http://paste.ubuntu.com/13834052/
#1186 [14:33] <godcow100> i also have intel
#1187 [14:33] <iKoalaKid> Yeh
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#1194 [14:38] <godcow100> can anyone help?
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#1197 [14:40] <shadowofking> Hallo good fellas i have problem how do i contact the support i need some help with my account since i havent played minecraft in about 4-5 years.
#1198 [14:41] <shadowofking> how can i make a ticket to get some help?
#1199 [14:41] * Mommaofaminer [Mommaofaminer@notlogged] has joined #minecrafthelp
#1200 [14:41] <Anna> This is the support channel
#1201 [14:41] <Rw7Rowel> i cant play anymore i have to update my drivers or something but i cant find it
#1202 [14:41] <Anna> ?? ask
#1203 [14:41] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1204 [14:41] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1205 [14:42] <godcow100> i did ask my question
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#1208 [14:42] <Anna> godcow100: that message was more directed shadow
#1209 [14:42] <godcow100> oh ok
#1210 [14:43] <Mommaofaminer> 8 year old son interested in getting more envolved in Minecraft other than pocket edition, said he wants a PC so he can play. Is there a specific type of Pc? Please help a mom who has no clue!!
#1211 [14:44] <godcow100> im using my laptop
#1212 [14:44] <godcow100> but other computors are good
#1213 [14:44] <CheeseAlmighty> Mommaofaminer, here, check these requirements, make sure the pc you got meets them, and that should be all. https://help.mojang.com/customer/en/portal/articles/325948-minecraft-system-requirements
#1214 [14:44] <Anna> Mommaofaminer: as long as the computer meets minecraft's minimum requirements it should be fine
#1215 [14:45] <Anna> oh, was just about to get that link Cheese
#1216 [14:45] <Mommaofaminer> Thank u so much!!!!
#1217 [14:45] <CheeseAlmighty> No prob.
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#1220 [14:49] <Doug> Please excuse my ignorance but can someone please confirm whether the 'world'/map in PE (in creative mode) is round or flat?
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#1223 [14:50] <Anna> Doug: flat
#1224 [14:50] <Anna> minecraft worlds don't curve
#1225 [14:51] <NoOneHatesNutella> hello, unable to log on due to drivers being out of date. they're not I've just checked everything is uptodate please help
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#1228 [14:52] <Doug> Damn. Thanks Anna. I can stop building my 'bridge' now!
#1229 [14:52] <Anna> infinite bridges that loops back around?
#1230 [14:53] <Doug> That was the hope!
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#1236 [14:57] <izoup> Hey
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#1238 [14:58] <godcow100> im using an intel computor and i updated to windows 10 i carnt use minecraft heres my report http://paste.ubuntu.com/13834052/
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#1241 [15:00] <izoup> Im having a trouble with my old minecraft save from beta 13_01, its only numbers. Like there is a folder called 0 with alot of folders from 0 to 19 and then A to Z, and i really want to get this world back. Because it is my first world ever. :(
#1242 [15:00] <izoup> Im having a trouble with my old minecraft save from beta 13_01, its only numbers. Like there is a folder called 0 with alot of folders from 0 to 19 and then A to Z, and i really want to get this world back. Because it is my first world ever. :(
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#1244 [15:01] <ijki> I'm on intel and updated to windows 10 and now minecraft won't load at all and I have the most recent driver and when I check for othersw none are availible and here's my details
#1245 [15:01] <ijki> http://paste.ubuntu.com/13834652/
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#1249 [15:05] <YoMama> Hello i joined a big server (mineplex) and i crashed, i tried joining a different server, (not big) i crashed again, i started to host my own server, (server.pro) and i crashed AGAIN. Please help fix it. :)
#1250 [15:05] <izoup> Im having a trouble with my old minecraft save from beta 13_01, its only numbers. Like there is a folder called 0 with alot of folders from 0 to 19 and then A to Z, and i really want to get this world back. Because it is my first world ever. :( Here are some pictures (gyazos) of how it looks: https://gyazo.com/8c4b8bfd5f0124313a00d5aa3e63952a https://gyazo.com/dd29fa93a461f287d3fc693da7a86482 https://gyazo.com/4847c09c292dc0a8a49cbc9f6a
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#1257 [15:08] <fuzzyrocks> hkink
#1258 [15:08] <fuzzyrocks> hkink
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#1261 [15:10] <Amazing_Turtles> does any one know how to fix java.NullPointerExcpetion: group?? i was using norrton but now i uninstalled it plz help it is still won't work
#1262 [15:10] <Amazing_Turtles> still*
#1263 [15:10] <Amazing_Turtles> any one??
#1264 [15:11] <Amazing_Turtles> hello
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#1266 [15:15] <izoup> Im having a trouble with my old minecraft save from beta 13_01, its only numbers. Like there is a folder called 0 with alot of folders from 0 to 19 and then A to Z, and i really want to get this world back. Because it is my first world ever. :( Here are some pictures (gyazos) of how it looks: https://gyazo.com/8c4b8bfd5f0124313a00d5aa3e63952a https://gyazo.com/dd29fa93a461f287d3fc693da7a86482 https://gyazo.com/4847c09c292dc0a8a49cbc9f6a
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#1269 [15:18] <Tacos> Anyone know if Cube is here?
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#1273 [15:18] <Cooly> HELP! I have been having a major problem for the past few weeks were I join a server and it kicks me saying An exsisting conection was forcibly closed by a remote host. This does not happen to my friends, it happens on every server, I have tried shuting down my firewall, I have restarted my computer, I have had the code looked at by a computer expert. But he said that the code only means somthing to mojang. HELP!
#1274 [15:18] <Tacos> If not, if anyone sees him, tell him Tacos loves him... again. Haha. Fixed MC after 4 months, so if you are here thank you so much man!
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#1276 [15:20] <Cooly> HELP! I have been having a major problem for the past few weeks were I join a server and it kicks me saying An exsisting conection was forcibly closed by a remote host. This does not happen to my friends, it happens on every server, I have tried shuting down my firewall, I have restarted my computer, I have had the code looked at by a computer expert. But he said that the code only means somthing to mojang. HELP!
#1277 [15:21] <AG_Clinton> Spamming won't get you help.
#1278 [15:21] <Cooly> sorry
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#1282 [15:23] <izoup> Im having a trouble with my old minecraft save from beta 13_01, its only numbers. Like there is a folder called 0 with alot of folders from 0 to 19 and then A to Z, and i really want to get this world back. Because it is my first world ever. :( Here are some pictures (gyazos) of how it looks: https://gyazo.com/8c4b8bfd5f0124313a00d5aa3e63952a https://gyazo.com/dd29fa93a461f287d3fc693da7a86482 https://gyazo.com/4847c09c292dc0a8a49cbc9f6a
#1283 [15:23] <Cooly> Hey, I know how to fix a corrupt world.... sort of
#1284 [15:24] <izoup> :O
#1285 [15:24] <izoup> You seen the pics?
#1286 [15:25] <Cooly> Have you tried accessing it in minecraft beta?
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#1288 [15:26] <Amazing_Turtles> does any one know how to fix java.NullPointerExcpetion: group?? i was using norrton but now i uninstalled it plz help it is still won't work
#1289 [15:26] <Cooly> I have that exact same problem!
#1290 [15:26] <Amazing_Turtles> hmmmm
#1291 [15:26] <Cooly> What server does this happen on?
#1292 [15:27] <Amazing_Turtles> all of my servers!
#1293 [15:27] <Cooly> Same
#1294 [15:27] <Cooly> On lobbies does it like let you break stuff then kicks you?
#1295 [15:28] <Amazing_Turtles> i heard it is your virus proction i uninstalled my one and it still won't work
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#1297 [15:28] <Cooly> Yea... I tried shutting down my firewall.
#1298 [15:28] <Amazing_Turtles> i will to i guess
#1299 [15:28] * pete is now known as Guest7989
#1300 [15:28] <Cooly> No it did not work
#1301 [15:28] <Guest7989> I have a Mojang account i cannot access yet i have the receipt of purchase for minecraft and the email
#1302 [15:29] <Guest7989> Can i get some help for thta?
#1303 [15:29] <Cooly> wait a min...
#1304 [15:29] <Guest7989> ok
#1305 [15:30] <Cooly> have you went here.... https://help.mojang.com/
#1306 [15:31] <Guest7989> Yes i have
#1307 [15:31] <Guest7989> Ive read all the posts pertaining to ,my problem but no fix
#1308 [15:31] <Guest7989> I can change the password but when i go to log on it says invalid username or password
#1309 [15:32] <Cooly> This is the prob I have, I cant get any help because mojang is to lazy to actually let me play the game I spent 30$ on
#1310 [15:32] <Guest7989> Yea same here
#1311 [15:33] <Amazing_Turtles> try singing in here https://mojang.com/
#1312 [15:33] <Guest7989> Dont know why they let us change the password but not log in
#1313 [15:33] <Cooly> ..... hmm
#1314 [15:34] <Guest7989> no didnt work Amazing
#1315 [15:34] <Amazing_Turtles> ok
#1316 [15:34] <Amazing_Turtles> does any one know how to fix java.NullPointerExcpetion: group?? i was using norrton but now i uninstalled it plz help it is still won't work any help here any one
#1317 [15:34] <Amazing_Turtles> and turned of firewall :(
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#1319 [15:35] <Guest7989> my firewall is always off for this
#1320 [15:35] <Guest7989> thats not the problem
#1321 [15:36] <Cooly> I have looked at this stupid code for hours and all i have come down to is the fact that i dont work at mojang and it means nothing to me.
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#1323 [15:37] <Guest7989> has anyone gotten their account back after it not working or do i have to buy a new one (which i dont want to do)
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#1328 [15:38] <Amazing_Turtles> i gtg bye
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#1331 [15:39] <Guest7989> so does anyone have any help for logging in to an account
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#1334 [15:40] <gategeek> i have recently updated to windows 10 and have just obtained minecraft for pc for my son and im getting the message lack of updated grapics driver .... followed all instructions and have ended up here ....with a link to a report http://paste.ubuntu.com/13835966/
#1335 [15:41] <gategeek> anyone help please
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#1356 [16:23] <tony_> My minecraft crashes everytime i try to open it please help.
#1357 [16:24] <tony_> My minecraft crashes everytime i try to open it please help.
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#1360 [16:27] <tony_> My minecraft crashes everytime i try to open it please help.
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#1368 [16:42] <bobo_> hi
#1369 [16:42] <bobo_> I need somebody to lock a thread for me
#1370 [16:42] <bobo_> pls
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#1372 [16:44] * Acarii|Away is now known as Acarii
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#1375 [16:47] <bobo_> http://www.minecraftforum.net/forums/minecraft-discussion/discussion/2537231-how-many-mods-can-i-run-on-my-mac?page=3#c46
#1376 [16:47] <bobo_> can somebody lock that?
#1377 [16:47] <bobo_> Thanks!
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#1393 [17:05] <Nova> Hey everyone, so a friend and I have a realm set up through his account (which I can log into if need be) and it keeps crashing. The Connection Lost screen says "Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host"
#1394 [17:05] <Damppickle> i forgot my minecraft security questions what do i do
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#1396 [17:06] <Damppickle> plz
#1397 [17:08] <Damppickle> hhhhhhhhhhhhhhhhhhhhhhhhhhhhheeeeeeeeeeeeeeeeeeeeeeeeeeeeelllllllllllllllllllllllllllllllllllllllllllllllllllllllppppppppppppppppppppppppppppppppppppp meeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
#1398 [17:08] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#1399 [17:08] <Damppickle> y cant u help me
#1400 [17:09] <Damppickle> ????
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#1402 [17:11] * Pokemon_Hamed [Pokemon_Hamed@notlogged] has joined #minecrafthelp
#1403 [17:12] <Pokemon_Hamed> I do not know how to put RAM in minecraft. I tried using the RAM help link but it did not work.
#1404 [17:12] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#1405 [17:13] * osuka_ [osuka_@notlogged] has quit. (Quit: ...and the computer's sleeping again.)
#1406 [17:13] <Pokemon_Hamed> Its my friends birthday and he wants me to get on
#1407 [17:14] <Pokemon_Hamed> Can anyone help me for this RAM crap?
#1408 [17:14] <webrosc> why do you need to allocate more ram? and how much are you tryying to allocate and what error do you get?
#1409 [17:15] <Pokemon_Hamed> It is telling me every time i allocate more ram itt says i do not have enough and because MINECRAFT said i need more ram
#1410 [17:15] <webrosc> are you using mods an/or a resource pack?
#1411 [17:16] <Lutzee> Nova: Are you sitting afk for long periods of time?
#1412 [17:16] <Pokemon_Hamed> only a resource pack
#1413 [17:16] <Pokemon_Hamed> i have 4 installed
#1414 [17:16] <Nova> no Lutzee
#1415 [17:16] <webrosc> Pokemon_Hamed, try using a lower quality one
#1416 [17:16] <Pokemon_Hamed> I cant because i cant get into minecraft
#1417 [17:16] <Lutzee> Nova: That is odd that realms is killing your connection O.o
#1418 [17:16] <webrosc> why can't you with default?
#1419 [17:16] <Pokemon_Hamed> IDK
#1420 [17:17] <webrosc> a crash report would help
#1421 [17:17] <Nova> Lutzee: That's exactly my reaction XD
#1422 [17:17] <webrosc> and if you can't get on with default stuff adding a resource pack won't fix that
#1423 [17:17] <Pokemon_Hamed> i tried the link i gave me
#1424 [17:17] <Pokemon_Hamed> i did not work
#1425 [17:17] <Pokemon_Hamed> let me copy past the link real quick
#1426 [17:17] <webrosc> Pokemon_Hamed, copy the whole crash report to paste.ubuntu.com then link that here
#1427 [17:18] <Pokemon_Hamed> okay
#1428 [17:18] <Lutzee> Nova: Is this happening to both of you?
#1429 [17:18] <Pokemon_Hamed> http://hopper.minecraft.net/help/out-of-memory/
#1430 [17:18] <Pokemon_Hamed> that is the link it took me too
#1431 [17:18] <Lutzee> Pokemon_Hamed: That isn't your crash report.
#1432 [17:18] <Lutzee> We need the report that is generated by minecraft when it crashes.
#1433 [17:18] <Nova> Lutzee: Not sure, can't get ahold of him.
#1434 [17:18] <Pokemon_Hamed> Im about to put my crash report on one sec
#1435 [17:19] <Nova> Lutzee: I can play for about 30 seconds but then it kicks me out
#1436 [17:19] <Lutzee> Nova: If it happens to the both of you it could be the server thats at fault, if it only affects you the issue is most likely somewhere between you and the server
#1437 [17:20] <Pokemon_Hamed> plus for me before it gives me the crash report, it gives me the NOT RESPONDING thing
#1438 [17:20] * Acarii|Away is now known as Acarii
#1439 [17:20] <Nova> Lutzee: Hopefully I'll be able to ask him in a little bit
#1440 [17:20] <webrosc> Pokemon_Hamed, is that with default satuff, no extra resource pack?
#1441 [17:20] <Pokemon_Hamed> I cant even hit play or multiplayer world!!!!!!!!!!!
#1442 [17:21] <Pokemon_Hamed> This is the crahs report
#1443 [17:21] <Pokemon_Hamed> ---- Minecraft Crash Report ---- // You should try our sister game, Minceraft! Time: 12/8/15 6:21 PM Description: Generating mipmaps for frame java.lang.OutOfMemoryError: Java heap space at bml.a(TextureUtil.java:82) at bmi.d(TextureAtlasSprite.java:427) at bmh.b(TextureMap.java:280) at bmh.a(TextureMap.java:114) at bot.j(SourceFile:553) at bot.a(SourceFile:139) at bou.a(SourceFile:23) at bnn.a(SourceFil
#1444 [17:21] <GreyVulpine> Pokemon_Hamed - Before hitting Play, go to "Edit Profile" in the lower left. Go to "Open Game Dir", and delete the resourcepacks folder.
#1445 [17:21] <Pokemon_Hamed> okay
#1446 [17:21] * DemoBeta [DemoBeta@notlogged] has joined #minecrafthelp
#1447 [17:21] <GreyVulpine> After deleting the folder, run minecraft and press play
#1448 [17:21] <webrosc> Pokemon_Hamed, and use paste.ubuntu.com instead of posting the long crash report in chat
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#1451 [17:23] <guat> help me in connect on server 1.8.7 please
#1452 [17:23] <guat> in multiplayer
#1453 [17:24] * ghfilms3 [ghfilms3@notlogged] has joined #minecrafthelp
#1454 [17:24] * Andrew_ [Andrew_@notlogged] has joined #minecrafthelp
#1455 [17:24] <ghfilms3> can i fix java.lang.NullPointerException: group
#1456 [17:25] <Andrew_> I can not log in to minecraft! I was playing just yesterday and now it is not working, I have changed my passwor
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#1458 [17:26] <ghfilms3> can i fix java.lang.NullPointerException: group
#1459 [17:26] <webrosc> ghfilms3, what antivirus do you use?
#1460 [17:26] <ghfilms3> mcafee
#1461 [17:26] <webrosc> ??> Andrew_ login/throttle
#1462 [17:26] <Absol> Andrew_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1463 [17:26] <Absol> Andrew_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1464 [17:26] <webrosc> ghfilms3, ah.. mcafee is known to cause that issue, and the only current fix iss to remove mcafee
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#1466 [17:27] <ghfilms3> cant dont have parants pasword
#1467 [17:27] <ghfilms3> thats the only way???\
#1468 [17:27] <webrosc> ghfilms3, thats the only fix sorry
#1469 [17:27] <ghfilms3> thanks
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#1474 [17:31] <jeff_> my game wont start up what do i do??
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#1476 [17:33] <jeff_> ??
#1477 [17:33] <logicalpencils> I receive the following error when attempting to join any multiplayer server: java.lang.NullPointerException:group On top of this, when attempting to load a singleplayer world, the game crashes; this is at the top of the crash report: java.lang.IllegalStateException: failed to create a child event loop
#1478 [17:34] * luiscereal [luiscereal@notlogged] has joined #minecrafthelp
#1479 [17:34] <logicalpencils> I've looked up solutions, tried all of them except for removing McAfee from my computer
#1480 [17:34] <GreyVulpine> Removing mcafee's the only solution we've found, that works
#1481 [17:34] <webrosc> if you have mcafee then the only fix is to remove mcafee
#1482 [17:34] * luiscereal [luiscereal@notlogged] has quit. (Client Quit)
#1483 [17:34] <logicalpencils> I'm willing to try it as well, but I've seen people report that it hasn't worked
#1484 [17:35] * FantaTheLion [FantaTheLion@notlogged] has joined #minecrafthelp
#1485 [17:35] <FantaTheLion> hello
#1486 [17:35] <FantaTheLion> somebody hacked my account so bad, i cant even log in from the website
#1487 [17:35] <FantaTheLion> is there any way to fix this?
#1488 [17:36] <FantaTheLion> it might no even be my accout, because i cant login from any other account
#1489 [17:36] <webrosc> ??> FantaTheLion account/hacked
#1490 [17:36] <Absol> FantaTheLion: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1491 [17:36] <Absol> FantaTheLion: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1492 [17:36] <FantaTheLion> I don't think it was hacked, because i cant even login to other accounts
#1493 [17:37] <FantaTheLion> although i said it was hacked, i apologized
#1494 [17:37] <FantaTheLion> apologize*
#1495 [17:37] <GreyVulpine> FantaTheLion - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1496 [17:37] * webrosc was beaten to it
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#1498 [17:37] <FantaTheLion> but i cant even join the website
#1499 [17:38] * Hubok [Hubok@notlogged] has quit. (Ping timeout: 194 seconds)
#1500 [17:38] <GreyVulpine> The lockout will affect that as well.
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#1502 [17:38] <FantaTheLion> ok
#1503 [17:38] <FantaTheLion> thank you for the help
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#1506 [17:39] <bob> my game wont start keeps coming up with a crash report?
#1507 [17:39] <GreyVulpine> bob - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1508 [17:39] * bob is now known as Guest19579
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#1510 [17:40] <Guest19579> what do i put as poster
#1511 [17:40] <GreyVulpine> Your name
#1512 [17:41] * Khayajm [Khayajm@notlogged] has joined #minecrafthelp
#1513 [17:41] <Guest19579> http://paste.ubuntu.com/13839512/
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#1515 [17:42] <GreyVulpine> Guest19579 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1516 [17:42] * Hubok [Hubok@notlogged] has joined #minecrafthelp
#1517 [17:42] <Khayajm> i cant find my drivers so i cant play minecraft
#1518 [17:43] <GreyVulpine> Khayajm - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1519 [17:46] <Guest19579> http://paste.ubuntu.com/13839648/
#1520 [17:48] <webrosc> Guest19579, your computer is not windows 10 compatable, ifact i'm not ever sure if your computer will run minecraft even after going back to windows 7 or earlier
#1521 [17:48] * XxSlayerxXYT [XxSlayerxXYT@notlogged] has joined #minecrafthelp
#1522 [17:49] <XxSlayerxXYT> Pixel Format Not Accelerated
#1523 [17:49] <Guest19579> so i carnt play it?
#1524 [17:49] <XxSlayerxXYT> is what it says and i need help with that
#1525 [17:50] <webrosc> Guest19579, maybe if you revert back to windows 7 or xp (whatever the compputer came with)
#1526 [17:50] <webrosc> XxSlayerxXYT, do you have a dxdiag log link?
#1527 [17:50] <XxSlayerxXYT> yes i do
#1528 [17:50] <Guest19579> yeah alright, cheers
#1529 [17:50] <XxSlayerxXYT> you mean from ubuntu paste bin
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#1531 [17:51] <webrosc> yes
#1532 [17:51] <XxSlayerxXYT> http://paste.ubuntu.com/13839688/
#1533 [17:53] <XxSlayerxXYT> so is there anyway to fix it
#1534 [17:53] <webrosc> XxSlayerxXYT, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1535 [17:54] * Guest19579 [Guest19579@notlogged] has quit. (Ping timeout: 204 seconds)
#1536 [17:54] <XxSlayerxXYT> after this should i be able to play minecraft
#1537 [17:55] * Khayajm [Khayajm@notlogged] has quit. (Quit: Web client closed)
#1538 [17:55] <webrosc> hopefully, thought your cpu is below recommended for minecraft so may not sure all that well
#1539 [17:56] <webrosc> should be playable though
#1540 [17:56] <XxSlayerxXYT> ill try but thanks it says i have to restart my computer now
#1541 [17:56] <XxSlayerxXYT> thank you anyways
#1542 [17:56] <webrosc> thats fine, once it boots back up try minecraft
#1543 [17:56] <XxSlayerxXYT> ok ill try
#1544 [17:57] <XxSlayerxXYT> thanks for your help have a good day
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#1546 [18:00] * GreninjaProtean [GreninjaProtean@notlogged] has joined #minecrafthelp
#1547 [18:01] <GreninjaProtean> I need help with Security Questions (I need to reset them)
#1548 [18:03] <GreninjaProtean> Hello?
#1549 [18:05] <GreyVulpine> GreninjaProtean - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#1552 [18:10] * FantaTheLion [FantaTheLion@notlogged] has joined #minecrafthelp
#1553 [18:10] <FantaTheLion> Is there anyway to stop the "Login" thing
#1554 [18:10] <FantaTheLion> i failed the login 3 times, so now i cannot login for another 3 hours
#1555 [18:11] <GreyVulpine> Correct. It's an automatic thing.
#1556 [18:12] <FantaTheLion> so i just have to wait it out?
#1557 [18:12] <GreyVulpine> Right
#1558 [18:12] <FantaTheLion> can i even login to the website?
#1559 [18:13] * Acarii is now known as Acarii|Away
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#1562 [18:15] <Rodrigue5> HI um i am unable to get on to Minecraft because it says It is recommended that u update ur graphic drivers but i dont know how so i clicked the Fix The Problem thing and here is the URL to my DxDiag report http://paste.ubuntu.com/13840374/
#1563 [18:16] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1564 [18:17] <Rodrigue5> so yeah
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#1570 [18:21] <Rodrigue5> can someone plz help?!!
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#1574 [18:22] <webrosc> Rodrigue5, your dxdiag log is incomplete, please try again with the whole log
#1575 [18:23] <Rodrigue5> ??
#1576 [18:23] <webrosc> a dxdiag log os a few thousand lines long, the one you posted is only 19 lines
#1577 [18:23] <webrosc> we need the whole log
#1578 [18:24] <kenobi745> I've updated my computer to windows 10 and now it's telling me that the pixel format not accelerated. How do I fix the problem?
#1579 [18:24] <kenobi745> http://paste.ubuntu.com/13840615/
#1580 [18:24] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#1581 [18:24] <webrosc> kenobi745, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
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#1584 [18:25] * kumasasa is now known as kumasasa_zzZZ
#1585 [18:25] <kenobi745> can I not upgrade the graphics hardware on 10?
#1586 [18:25] <Rodrigue5> http://paste.ubuntu.com/13840747/
#1587 [18:25] <Rodrigue5> hows dis?
#1588 [18:25] <webrosc> Rodrigue5, thats better, one moment
#1589 [18:25] * Mali [Mali@notlogged] has joined #minecrafthelp
#1590 [18:26] <Rodrigue5> kk
#1591 [18:26] <webrosc> kenobi745, is it a laptop?
#1592 [18:26] <kenobi745> no, PC
#1593 [18:26] <webrosc> then yes you could install a dedicated graphics card, but as to what and how much please take computer to a shop to find out
#1594 [18:26] * nicolas [nicolas@notlogged] has joined #minecrafthelp
#1595 [18:27] <nicolas> minecraft
#1596 [18:28] <kenobi745> oh, my. Thank you
#1597 [18:28] <nicolas> minecraft
#1598 [18:28] <nicolas> bdnvn
#1599 [18:28] <nicolas> [f[
#1600 [18:28] <nicolas> fv
#1601 [18:28] <nicolas> v
#1602 [18:28] <nicolas> v
#1603 [18:28] <nicolas> vv
#1604 [18:28] * GreyVulpine kicked nicolas from #minecrafthelp (Reason: icolas :Go away.)
#1605 [18:29] <Mali> hi i need help with when trying to log on i get (socket exception:permission denied:connect) can someone help?
#1606 [18:31] <webrosc> Rodrigue5, download and install the driver here http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943803&swItemId=ob_146005_1&swEnvOid=4158
#1607 [18:31] <Rodrigue5> ok
#1608 [18:32] * kdeezy [kdeezy@notlogged] has joined #minecrafthelp
#1609 [18:33] <kdeezy> mojang wont let me login to my account
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#1614 [18:35] <kdeezy> hey
#1615 [18:35] <basic_fangirl> hey i need help with downloading a resource pack
#1616 [18:36] <webrosc> kdeezy, and why not?
#1617 [18:36] <kdeezy> i cant login to mojang
#1618 [18:36] <webrosc> basic_fangirl, download it from website, place it in folder, play
#1619 [18:36] <webrosc> kdeezy, and why can't you?
#1620 [18:36] <basic_fangirl> thats very inspecific
#1621 [18:36] <webrosc> basic_fangirl, as was your question
#1622 [18:36] <webrosc> well entering statement
#1623 [18:37] <webrosc> what help do you need exactly?
#1624 [18:37] <basic_fangirl> it wont show up in the available resource packs
#1625 [18:38] <webrosc> did you read the instructions on the webpage you downloaded it from?
#1626 [18:38] <basic_fangirl> i cant find anything on google that gives any info on my specific problem
#1627 [18:38] <basic_fangirl> yes
#1628 [18:38] <webrosc> what is the pack?
#1629 [18:38] <webrosc> link to it would be useful
#1630 [18:38] <Mali> can someone help me with this error message that will not allow me to log in (socketexceptions:permission denied: connect)
#1631 [18:39] <webrosc> Mali, when exactly does this happen?
#1632 [18:39] <basic_fangirl> http://www.planetminecraft.com/texture_pack/d-3051817/
#1633 [18:39] <Mali> when i put in my user name and password
#1634 [18:40] <webrosc> basic_fangirl, are you unzipping it, or placing it in resourcepack folder as is?
#1635 [18:40] <webrosc> Mali, so logging into the launcher?
#1636 [18:40] <Mali> yes
#1637 [18:41] <basic_fangirl> at first i put it in as is, then i unzipped it and put it in
#1638 [18:41] <webrosc> that one should be put in as it
#1639 [18:41] <webrosc> you are using 1.8.x ?
#1640 [18:42] <basic_fangirl> yes
#1641 [18:43] <kdeezy> i tried to login but it says my user or password is wrong even when i reset my password like 10 times
#1642 [18:43] <webrosc> ??> kdeezy login/throttle
#1643 [18:43] <Absol> kdeezy: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1644 [18:43] <Absol> kdeezy: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1645 [18:43] <webrosc> kdeezy, after that wait, try running the launcher as administrator
#1646 [18:44] <kdeezy> ok thanks
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#1649 [18:45] <webrosc> basic_fangirl, i see no reason wjy that pack doesn't work, i have the same issue with it on testing
#1650 [18:45] <webrosc> thought the pack is over a year old
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#1653 [18:46] <basic_fangirl> does that mean it doesnt work?
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#1656 [18:46] <Bruno_> Eu Formatei O Pc Recente Mente E Quando Eu Baixei O Mine De Novo Ele Fika Dando Erro Disendo (Se você recentemente instalou o Windows 10, você deve tomar medidas adicionais para garantir que os drivers não são substituídas pelo Windows Update.) Oque Eu Faço Para Meu Mine Voutar Ao Normal
#1657 [18:46] * sivan [sivan@notlogged] has quit. (Client Quit)
#1658 [18:46] <Bruno_> ??]
#1659 [18:46] * techno156 [techno156@notlogged] has joined #minecrafthelp
#1660 [18:46] <webrosc> ??> Bruno_ lang/pt
#1661 [18:46] <Absol> Bruno_: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1662 [18:47] <Drajin> Hello! I was wondering why I am unable to purchase the 6 Month (or any amount of months) for Minecraft Realms - I am using a PrePaid debit MasterCard, and have even tried using PayPal.
#1663 [18:47] <webrosc> basic_fangirl, not sure what to say really, try a different pack
#1664 [18:47] <basic_fangirl> k
#1665 [18:47] * basic_fangirl [basic_fangirl@notlogged] has quit. (Quit: Web client closed)
#1666 [18:47] <webrosc> Drajin, prepaid you say, are you in USA by any chance?
#1667 [18:47] <Drajin> Yes.
#1668 [18:48] <Bruno_> I formatted Pc recently and when I I downloaded The Mine Again He Stay Giving Disendo error (If fast you recently installed Windows 10, quickly you MUST take additional measures to ensure that only drivers Are not replaced Hair Windows Update.) What did I do Pará My Mina Voutar When Normal ??
#1669 [18:48] <webrosc> ahh theres your problem, US laws stops prepaid cards from international purchases, and Mojang is a Swedish company
#1670 [18:48] <webrosc> Drajin, you will have to use a real credit card or other form of payment
#1671 [18:49] <Bruno_> I formatted Pc recently and when I I downloaded The Mine Again He Stay Giving Disendo error (If fast you recently installed Windows 10, quickly you MUST take additional measures to ensure that only drivers Are not replaced Hair Windows Update.) What did I do Pará My Mina Voltar When Normal ??
#1672 [18:49] <Drajin> That's... Really dumb. What other forms of payment might I be able to use?
#1673 [18:49] * Nove [Nove@notlogged] has joined #minecrafthelp
#1674 [18:49] <webrosc> Drajin, blaim congress for wanting to keep money internal
#1675 [18:49] <CubeTheThird> I believe paypal can be used too
#1676 [18:49] <webrosc> Bruno_, do you have a dxdiag log link?
#1677 [18:49] * kdeezy [kdeezy@notlogged] has quit. (Ping timeout: 204 seconds)
#1678 [18:49] <Drajin> Oh, I do, don't worry. So anything other than credit cards? I really hate those things.
#1679 [18:50] <webrosc> may need to be linked to bank rather than card though?
#1680 [18:50] <Mali> any chance someone might have a solution to my problem?
#1681 [18:50] <CubeTheThird> Drajin, I believe paypal can be used
#1682 [18:50] * Nove [Nove@notlogged] has quit. (Client Quit)
#1683 [18:50] <Bruno_> Do not Have A Link From dxdiag log
#1684 [18:51] <webrosc> ??> Bruno_ win/dxdiag
#1685 [18:51] <Absol> Bruno_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1686 [18:51] <webrosc> Mali, sorry
#1687 [18:51] <CubeTheThird> what's the problem?
#1688 [18:51] <webrosc> i think i gave someone else with a similar issue your answer lol
#1689 [18:52] <Drajin> CubeTheThird, do I have to do anything specific? I have the card linked to my PayPal, and when I try to buy the Realms, it loads, then plops me back onto the Mojang Account page with nothing changed. Are PayPal prepaid cards things that I can use?
#1690 [18:52] <webrosc> <Mali> can someone help me with this error message that will not allow me to log in (socketexceptions:permission denied: connect)
#1691 [18:52] <CubeTheThird> Drajin, you linked your pre-paid credit card to paypal?
#1692 [18:52] <Mali> yes that is me
#1693 [18:52] <Rodrigue5> it says i do not meet the requirements for the download??
#1694 [18:52] <Drajin> Debit card, but yes.
#1695 [18:52] <webrosc> Mali, can you try running the launcher as administrator
#1696 [18:53] <webrosc> Rodrigue5, hmm.. is your laptop the basic, normal or energy star model?
#1697 [18:53] * lucas [lucas@notlogged] has joined #minecrafthelp
#1698 [18:53] <CubeTheThird> Drajin, ok, so your paypal is linked to your bank in that case, correct?
#1699 [18:54] <Drajin> CubeTheThird, no. It is a prepaid debit card ($500), that I have linked to my PayPal.
#1700 [18:54] <CubeTheThird> Drajin, ah, that's the same thing as trying to pay with it directly. It wont work that way
#1701 [18:54] <Drajin> No? Dang.
#1702 [18:54] <Drajin> So either an ACTUAL credit card, or linking to my bank?
#1703 [18:55] <Mali> i tried the admin but it didn't work. same error message
#1704 [18:55] <CubeTheThird> Drajin, one sec
#1705 [18:55] <webrosc> Mali, what antivirus do you use?
#1706 [18:55] <Mali> mcafee
#1707 [18:55] <Rodrigue5> i have not a clue
#1708 [18:56] <CubeTheThird> Drajin, supposedly you can use a 'paypal pre-paid gift card' option at checkout
#1709 [18:56] <webrosc> Mali, aahhh... remove mcafee
#1710 [18:56] <Drajin> CubeTheThird, which checkout? Realms?
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#1712 [18:57] <CubeTheThird> Drajin, I believe so? I've never used it before
#1713 [18:57] <Drajin> Hmm, I will try it.
#1714 [18:57] <webrosc> Rodrigue5, ok, goto http://support.hp.com/gb-en/drivers and click the identify now red button
#1715 [18:57] <CubeTheThird> Drajin, you may need to unlink the card with your account though. Not 100% sure how it all works
#1716 [18:57] <Mali> im trying it now. will it work with norton?
#1717 [18:58] <webrosc> Mali, norton is known to be a pain too, Avast is good and free
#1718 [18:58] <Mali> sweet. removing it now. 1 sec
#1719 [18:58] <webrosc> Rodrigue5, once its worked out what system you have,m you want to download the drivers for graphics
#1720 [18:59] <Mali> i have to restart. brb
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#1722 [19:00] <Drajin> CubeTheThird, I did not see an option for that in the checkout section.
#1723 [19:00] * lucas [lucas@notlogged] has quit. (Quit: Web client closed)
#1724 [19:00] <CubeTheThird> Drajin, through paypal?
#1725 [19:00] <Drajin> Yes.
#1726 [19:00] <Drajin> I unlinked the card and everything.
#1727 [19:00] * ghfilms3 [ghfilms3@notlogged] has joined #minecrafthelp
#1728 [19:00] <ghfilms3> can i fix java.lang.NullPointerException: group with no uninstall
#1729 [19:01] <webrosc> ghfilms3, you HAVE to remove mcafee to fix that
#1730 [19:01] <webrosc> thats the only fix we know
#1731 [19:01] <ghfilms3> why what does i do
#1732 [19:01] <ghfilms3> it
#1733 [19:01] <CubeTheThird> Drajin, hmm, you may have to contact paypal see what's what with that. Otherwise you will have to pay with something else
#1734 [19:01] <CubeTheThird> ghfilms3, because mcafee sucks that way
#1735 [19:01] <webrosc> ghfilms3, mcafee is the issue, and getting rid is the only fix
#1736 [19:02] <Drajin> I wish Mojang made prepaid cards for Realms - the way World of Warcraft does for their monthly sub.
#1737 [19:02] <ghfilms3> do u work for mincraft
#1738 [19:02] <webrosc> no, but they would tell you the same thing
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#1740 [19:03] <webrosc> even john mcafee who made mcafee thinks the program sucks
#1741 [19:03] <ghfilms3> do u do this for fun
#1742 [19:04] <webrosc> i wouldn't say fun, but we do it for free yes
#1743 [19:04] <CubeTheThird> Drajin, you could alternatively have someone pay for it for you, and buy them something with your card in exchange
#1744 [19:04] <ghfilms3> so your just like me
#1745 [19:04] <Rodrigue5> HP ProBook 430 G2 Notebook PC (ENERGY STAR) is wat it says
#1746 [19:04] <Drajin> That is very true.
#1747 [19:05] <webrosc> Rodrigue5, ah i see, i went for the standard, 2 secs and i'll get the link
#1748 [19:05] <webrosc> Rodrigue5, try this one http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943803&swItemId=ob_146005_1&swEnvOid=4158
#1749 [19:05] <ghfilms3> do u now how to uninstal it with no pasword
#1750 [19:06] <webrosc> ghfilms3, if its beem password protected then ask whoever set the password
#1751 [19:06] * Steve_ [Steve_@notlogged] has quit. (Ping timeout: 204 seconds)
#1752 [19:07] <ghfilms3> thay wont givw it to me they think im going to install a lot of virises
#1753 [19:07] <webrosc> Rodrigue5, cancel that., they are the same files
#1754 [19:07] <webrosc> Rodrigue5, those files should work, you may need to speak to hp to find out why they won't
#1755 [19:08] <ghfilms3> also i have one more think can i make a free 24 hour server how
#1756 [19:09] <webrosc> ghfilms3, run it on own computer and don't turn it off
#1757 [19:09] <webrosc> thats the only way a server can run for 'free'
#1758 [19:09] <ghfilms3> but can i
#1759 [19:09] <webrosc> if you don't want to host it yourself then you will have to pay a hosting company
#1760 [19:09] <Rodrigue5> it just said the same thing
#1761 [19:09] <ghfilms3> what website\
#1762 [19:10] <webrosc> Rodrigue5, yeah sorry even though hp said its different computer it was the same file
#1763 [19:10] <webrosc> ghfilms3, try googling mincraft hosting
#1764 [19:10] <ghfilms3> ok
#1765 [19:10] <webrosc> Rodrigue5, yyou will have to contact HP to find out why their drivers won't install on their laptop
#1766 [19:10] <Rodrigue5> kk
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#1769 [19:13] <Dudedude> hello
#1770 [19:13] <Dudedude> I NEED HELP
#1771 [19:14] <webrosc> your caps lock key is stuck on too
#1772 [19:14] <webrosc> Dudedude, ask your question
#1773 [19:15] <Dudedude> Dudedude? Just a Dude please
#1774 [19:15] <Dudedude> Lol just messing
#1775 [19:15] <Dudedude> U know anything about 1.9
#1776 [19:15] <Dudedude> ??
#1777 [19:16] <Anna> ??> Dudedude ask
#1778 [19:16] <Absol> Dudedude: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1779 [19:16] <Absol> Dudedude: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1780 [19:16] <CubeTheThird> Dudedude, this chatroom is for tech support for current releases
#1781 [19:16] <webrosc> about the same as you as we only know whats been releeased in the snapshots or media releases
#1782 [19:16] <Dudedude> Ok
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#1784 [19:17] <webrosc> do you have a tecnical issue with minecraft 1.8 or earlier?
#1785 [19:17] <Dudedude> What is possible to do with MCP?
#1786 [19:17] <CubeTheThird> you can decompile the game and have an estimate of what the source code looks like
#1787 [19:18] <Dudedude> So can I modify the interface?
#1788 [19:18] <CubeTheThird> you could do pretty much anything with it. provided you can understand the code
#1789 [19:19] <Dudedude> I need to learn Java first
#1790 [19:19] <Dudedude> You think it would be better to learn Java or C++ or C#?
#1791 [19:19] <webrosc> well considering minecraft is written in java
#1792 [19:19] <webrosc> make of that what you will
#1793 [19:20] <Dudedude> Ok thanks bye
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#1795 [19:20] <Dudedude> leave
#1796 [19:21] <Dudedude> .leave
#1797 [19:21] <Dudedude> :leave:
#1798 [19:21] <webrosc> just close the window
#1799 [19:21] <Dudedude> -leave
#1800 [19:21] <Dudedude> ~leave
#1801 [19:21] * Lord_Ralex kicked Dudedude from #minecrafthelp (Reason: udedude :Dudedude)
#1802 [19:21] <Dragzo> guys i cant log on my account even though the password and emial is working fine
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#1805 [19:21] <webrosc> Dragzo, what error does it give?
#1806 [19:22] <Dragzo> sorry your email and password is inncorect
#1807 [19:22] <Dragzo> i tried to change the password on mojang but when i log on it said the email and password was inncorrect
#1808 [19:22] <webrosc> how many times did you try? and did you try resetting password too?
#1809 [19:22] <webrosc> ??> Dragzo login/throttle
#1810 [19:22] <Absol> Dragzo: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1811 [19:22] <Absol> Dragzo: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1812 [19:23] <Dragzo> but the login attempt was not incorrect
#1813 [19:23] <Dragzo> Error! Unknown e-mail address or password.
#1814 [19:24] <webrosc> thats a standard error message, wait 3 hours, reset password and try to login
#1815 [19:24] <Dragzo> ok thanks guys ill come back in 3 hrs if it doesnt work :)
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#1817 [19:24] <Dragzo> wait so it auto locks my minecraft acc too?
#1818 [19:25] <webrosc> yes, it locks out all accounts you try to on that IP
#1819 [19:26] <Dragzo> some hardcore security well thank you absol and webrosc
#1820 [19:26] <webrosc> its pretty standard really
#1821 [19:26] * k4 [k4@notlogged] has joined #minecrafthelp
#1822 [19:27] <k4> hey
#1823 [19:27] <k4> Can you help me
#1824 [19:27] <webrosc> ??> k4 ask
#1825 [19:27] <Absol> k4: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1826 [19:27] <Absol> k4: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#1828 [19:28] <Dragzo> wait so what do i do when the 3hrs is up
#1829 [19:28] <webrosc> i guess we can't help then
#1830 [19:28] <webrosc> Dragzo, reset your password, then login
#1831 [19:28] <Dragzo> on my mojang acc?
#1832 [19:28] <webrosc> its atleast 3 hours from last login attempt
#1833 [19:29] <webrosc> Reset your password using https://account.mojang.com/password then try to login to minecraft
#1834 [19:29] * k4 [k4@notlogged] has joined #minecrafthelp
#1835 [19:29] <k4> How do I get in contact with a mojang staff
#1836 [19:29] <CubeTheThird> k4, what for?
#1837 [19:29] <k4> Because
#1838 [19:29] <k4> I need to
#1839 [19:29] <k4> My account got hacked
#1840 [19:30] <Anna> ??> k4 account/hacked
#1841 [19:30] <Absol> k4: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1842 [19:30] <Absol> k4: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1843 [19:30] <k4> I do have tid
#1844 [19:30] * sma54413 [sma54413@notlogged] has joined #minecrafthelp
#1845 [19:31] <k4> I cant retrieve it from an employee from in here?
#1846 [19:31] <webrosc> we do not work for Mojang
#1847 [19:31] <webrosc> folow the link absol gave you and do as that says
#1848 [19:31] <k4> Friend told me I could in here
#1849 [19:31] <k4> ha
#1850 [19:31] <webrosc> ?? info/volunteers
#1851 [19:32] <webrosc> ?? info/volunteer
#1852 [19:32] <Absol> info/volunteer: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#1853 [19:32] <k4> Absol
#1854 [19:32] <k4> Your from hf arent you
#1855 [19:32] <sma54413> I need help with purchasing mine craft it keeps telling me there is an error and i have used multiple payment methods and paypal and visa electron
#1856 [19:32] <webrosc> sma54413, contact your back and make sure they are allowing international purchases
#1857 [19:33] <sma54413> webrosc What?
#1858 [19:33] <sma54413> Oh you mean bank?
#1859 [19:33] <webrosc> sma54413, Mojang is a Swedish company, your bank maybe seeing the transaction as out of the norm and blocking it
#1860 [19:34] <webrosc> oh yes sorry my bad
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#1862 [19:34] <Dragzo> if i failed my login again after three times does it lock my ip again..
#1863 [19:34] <webrosc> Dragzo, it would yes
#1864 [19:34] <sma54413> webrosc thank you so much!! that was very helpful for me! i will try that
#1865 [19:35] <Dragzo> but idk why the password failed the first three times though...
#1866 [19:35] <Dragzo> i was sure the password was right
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#1872 [19:40] <leitobebe> P
#1873 [19:40] <leitobebe> no me deja entrar a minecraft
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#1876 [19:43] <jordan> will window 10 minecraft work for multipul computers
#1877 [19:44] <jordan> hello
#1878 [19:44] <webrosc> jordan, not at the same time, but yes it will work if you login to another computer on your account
#1879 [19:44] <jordan> ok
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#1881 [19:47] <jordan> http://paste.ubuntu.com/13808107/ do i hve to no matter what have to downgrad?
#1882 [19:47] <webrosc> Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1883 [19:47] <jordan> this is reg. minecraft
#1884 [19:47] <jordan> so i have to downgrade because i tryed upgrading and it did not work
#1885 [19:48] <webrosc> jordan, your GPU lost support at windows 7
#1886 [19:48] <jordan> ok
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#1893 [20:08] <Mys7eryMoose> i cant launch minecraft and have the latest java installed along with windows 10
#1894 [20:08] <Mys7eryMoose> http://paste.ubuntu.com/13843631/
#1895 [20:09] <Mys7eryMoose> what should i do?
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#1904 [20:23] <raazan> A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000000199f1066, pid=5280, tid=2212 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [OpenAL64.dll+0x11066] # # Failed to write core dump. Minidumps are not
#1905 [20:23] <raazan> that is my error
#1906 [20:23] <raazan> i cant connect to any servers
#1907 [20:23] <CubeTheThird> raazan, paste it onto http://paste.ubuntu.com and give the URL here.
#1908 [20:23] <raazan> ok thanks
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#1911 [20:28] <raazan_> A fatal error has been detected by the Java Runtime Environment:
#1912 [20:28] <CubeTheThird> raazan_, again, paste it onto http://paste.ubuntu.com and give the URL here.
#1913 [20:28] <Biggy> Hello, I do no remember my security questions for my MC account, can I get some help or reset them?
#1914 [20:29] <raazan_> Sorry @CubeTheThird, my chrome wasn't working :/ <3
#1915 [20:29] <raazan_> had torelog
#1916 [20:29] <CubeTheThird> ??> Biggy account/challenge/reset
#1917 [20:29] <Absol> Biggy: To reset your security questions, go here: https://account.mojang.com/me/changeSecretQuestions
#1918 [20:30] <raazan_> Ok, now, all the servers I play say : Can't connect to server.
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#1920 [20:31] <CubeTheThird> raazan_, is that all it says when you try connecting?
#1921 [20:31] * raazan [raazan@notlogged] has quit. (Ping timeout: 204 seconds)
#1922 [20:31] <raazan_> I haven't connected, but I'll see what it says brb
#1923 [20:32] <raazan_> Oh and the minecraft launcher says : 408 Request Time-out Your browser didn't send a complete request in time.
#1924 [20:32] <CubeTheThird> raazan_, what anti-virus and firewall software do you have?
#1925 [20:32] * kumasasa_zzZZ [kumasasa_zzZZ@notlogged] has quit. (Remote host closed the connection)
#1926 [20:32] <raazan_> Not sure actually
#1927 [20:32] <raazan_> This hasnt happened before
#1928 [20:33] <CubeTheThird> ??> raazan_ tools/hjt
#1929 [20:33] <Absol> raazan_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1930 [20:33] <Absol> raazan_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1931 [20:34] <raazan_> CubeTheThird, how could I msg the link to you
#1932 [20:35] <raazan_> I don't want anyone else seeing this
#1933 [20:35] <CubeTheThird> raazan_, there isn't any private info in the report
#1934 [20:35] <raazan_> oh ok then
#1935 [20:35] <raazan_> http://paste.ubuntu.com/13844416/
#1936 [20:35] <CubeTheThird> one moment
#1937 [20:35] <raazan_> mkay
#1938 [20:36] <raazan_> And whenever I try connecting to a server it says : Failed to connect to the server | java.lang.NullPointerException: group
#1939 [20:36] <CubeTheThird> raazan_, well it seems you have mcafee anti-virus, which is known to cause various issues including that one. I'd recommend you remove it and install something else like avast
#1940 [20:36] <CubeTheThird> ??> raazan_ av/mcafee/uninstall
#1941 [20:37] <Absol> raazan_: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1942 [20:37] <CubeTheThird> ??> raazan_ av/avast
#1943 [20:37] <Absol> raazan_: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1944 [20:37] <raazan_> Cube read my msg up there
#1945 [20:37] <raazan_> its a java error
#1946 [20:37] * BrokenGalaxy [BrokenGalaxy@notlogged] has joined #minecrafthelp
#1947 [20:38] <BrokenGalaxy> :D
#1948 [20:38] <raazan_> <:D
#1949 [20:38] <CubeTheThird> raazan_, no.. it's not
#1950 [20:38] <BrokenGalaxy> Anyone here, or need help o3o
#1951 [20:38] * AndreMiguelX117 [AndreMiguelX117@notlogged] has joined #minecrafthelp
#1952 [20:38] <raazan_> then is that cause of the mcafee?
#1953 [20:38] <raazan_> sry :/
#1954 [20:38] <CubeTheThird> raazan_, the error message shows up through java just because the game runs on java
#1955 [20:38] <BrokenGalaxy> Anyone o-o
#1956 [20:38] <CubeTheThird> BrokenGalaxy, did you need something?
#1957 [20:38] <BrokenGalaxy> No
#1958 [20:39] <BrokenGalaxy> Well, kinda o3o
#1959 [20:39] <CubeTheThird> BrokenGalaxy, go on..
#1960 [20:39] <raazan_> Cube after uninstalling McAfee I'll tell you if its still going weird
#1961 [20:39] <raazan_> or not
#1962 [20:40] <AndreMiguelX117> MC for windows 10 beta crash after 3 sec when i open
#1963 [20:40] <CubeTheThird> raazan_, alrighty
#1964 [20:40] <BrokenGalaxy> Everytime I get on a MC server, a few mineuts later it says "Timed Out" and I have perfect connection, and perfect internet connection. And I can't get back in
#1965 [20:40] <raazan_> Thanks for the help though
#1966 [20:40] <CubeTheThird> AndreMiguelX117, you'll have to look it up on the minecraft forums, or report a bug about it on bugs.mojang.com
#1967 [20:40] <BrokenGalaxy> So annoying XD
#1968 [20:40] * hih [hih@notlogged] has joined #minecrafthelp
#1969 [20:40] <CubeTheThird> BrokenGalaxy, on a specific server, or any?
#1970 [20:40] <BrokenGalaxy> All of them
#1971 [20:40] <hih> I need help i have bad graphics help!!!!
#1972 [20:40] <CubeTheThird> BrokenGalaxy, can you test on this one: mctest.ae97.net
#1973 [20:40] <CubeTheThird> hih, do you have a dxdiag report?
#1974 [20:40] <BrokenGalaxy> sure
#1975 [20:41] <hih> yes CubeTheThird
#1976 [20:41] <BrokenGalaxy> Give me about 5 min or less to let it time out o3o
#1977 [20:41] <CubeTheThird> oki
#1978 [20:41] <CubeTheThird> hih, give a URL to it here
#1979 [20:41] <hih> http://paste.ubuntu.com/12275185/
#1980 [20:41] <hih> CubeTheThird: two days ago you told me to download accelerator but it didnt work
#1981 [20:42] <CubeTheThird> hih, one moment
#1982 [20:42] <CubeTheThird> oh, I did?
#1983 [20:42] <hih> ye
#1984 [20:42] <CubeTheThird> hih, did we try manually installing it?
#1985 [20:42] <hih> yes
#1986 [20:42] <hih> wait no
#1987 [20:42] <CubeTheThird> hih, ok, first download this zip file: https://downloadcenter.intel.com/download/22166/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-zip-
#1988 [20:43] <hih> then
#1989 [20:43] <BrokenGalaxy> CubeTheThird is that the right server? it says its unknown host name XD
#1990 [20:43] <CubeTheThird> hih, after that, extract it into a new folder
#1991 [20:43] <CubeTheThird> .m mctest.ae97.net
#1992 [20:43] <PangeaBot> mctest.ae97.net is up with 0/5 players and a latency of 59.216ms, running 1.8.8 (47), with an MOTD of "14#MCH Test Server".
#1993 [20:43] <CubeTheThird> BrokenGalaxy, it is correct. Try the IP instead: 104.131.4.102
#1994 [20:43] <hih> its extacting
#1995 [20:44] <AndreMiguelX117> i reported the bug but someone tell me to come here, and probabebly found help.
#1996 [20:44] <BrokenGalaxy> kk im on
#1997 [20:44] <hih> ok CubeTheThird its done now wht?
#1998 [20:44] <CubeTheThird> AndreMiguelX117, sorry, we don't really assist with the windows 10 beta edition here
#1999 [20:44] <CubeTheThird> hih, first, try running the setup.exe in the folder
#2000 [20:45] <CubeTheThird> BrokenGalaxy, alright, wait a bit and let me know if you have connection issues
#2001 [20:45] <hih> k
#2002 [20:45] <hih> CubeTheThird: i doubt its gonna work
#2003 [20:45] <BrokenGalaxy> Nope.
#2004 [20:46] <BrokenGalaxy> The server Timed out really fast
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#2006 [20:46] <CubeTheThird> hih, I don't expect that will work either, but there's more to manually installing it than that
#2007 [20:46] <BrokenGalaxy> I have the screenshot :D
#2008 [20:46] <CubeTheThird> BrokenGalaxy, run a test on speedtest.net
#2009 [20:46] <hih> kk
#2010 [20:46] <BrokenGalaxy> i did on the other server
#2011 [20:47] <hih> brb gtg restart CubeTheThird
#2012 [20:47] <CubeTheThird> BrokenGalaxy, that's not a server, it's a website
#2013 [20:47] <BrokenGalaxy> ok
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#2015 [20:49] <Kahei> http://paste.ubuntu.com/13844764/
#2016 [20:49] <BrokenGalaxy> Anything else? What to do? other than prove that theres something wrong with my mc?
#2017 [20:49] <Kahei> noting just cant open minecrft
#2018 [20:49] <CubeTheThird> BrokenGalaxy, ... run a test on speedtest.net ?
#2019 [20:50] <BrokenGalaxy> I did o3o it says i have connection issues, and somethiing else XD
#2020 [20:50] <CubeTheThird> Kahei, one moment
#2021 [20:50] * hih_ [hih_@notlogged] has joined #minecrafthelp
#2022 [20:50] <CubeTheThird> BrokenGalaxy, I need to know what your connection speeds are
#2023 [20:50] * raazan [raazan@notlogged] has joined #minecrafthelp
#2024 [20:50] <raazan> cube
#2025 [20:50] <raazan> didn't work :/
#2026 [20:50] <hih_> CubeTheThird: i restarted
#2027 [20:50] <BrokenGalaxy> theres 6 bars on my thing XD
#2028 [20:51] <BrokenGalaxy> 6 Bars of internet -full-
#2029 [20:51] <CubeTheThird> raazan, you removed mcafee?
#2030 [20:51] <raazan> yes
#2031 [20:51] <CubeTheThird> hih_, ok, any change?
#2032 [20:51] <CubeTheThird> BrokenGalaxy, .. "Bars" are not a measure of your connection speed
#2033 [20:51] <hih_> noo
#2034 [20:51] * kenobi745 [kenobi745@notlogged] has quit. (Ping timeout: 204 seconds)
#2035 [20:51] <hih_> no CubeTheThird
#2036 [20:51] <CubeTheThird> hih_, ok. Do you know how to open your device manager
#2037 [20:51] <BrokenGalaxy> .. I don't know the speed
#2038 [20:51] <hih_> YE
#2039 [20:51] <CubeTheThird> BrokenGalaxy, it should tell you on speedtest.net after you run the test
#2040 [20:51] <BrokenGalaxy> It just said to download something
#2041 [20:51] <hih_> I OPENED IT
#2042 [20:51] <CubeTheThird> hih_, ok, there find your display adapter
#2043 [20:52] <CubeTheThird> BrokenGalaxy, umm.. that's not right...
#2044 [20:52] <hih_> yes
#2045 [20:52] <CubeTheThird> BrokenGalaxy, try testmy.net instead. Do the dual test
#2046 [20:52] <BrokenGalaxy> Thats what it said D:
#2047 [20:52] <raazan> cube
#2048 [20:52] <raazan> ?
#2049 [20:52] <raazan> any ideas
#2050 [20:52] <raazan> on what to do next
#2051 [20:52] <CubeTheThird> hih_, right-click on the device, choose update. Browse your computer, and choose the folder where you extracted it
#2052 [20:52] <CubeTheThird> raazan, let's do a malware scan too
#2053 [20:52] <CubeTheThird> ??> raazan av/adwcleaner
#2054 [20:52] <Absol> raazan: ADWCleaner is an utility to clean a PC which is infested with malware.
#2055 [20:53] <Absol> raazan: Download it here: https://toolslib.net/downloads/finish/1/
#2056 [20:53] <hih_> k
#2057 [20:53] <raazan> sure m8
#2058 [20:53] <CubeTheThird> Kahei, your computer does not meet the minimum requirements for minecraft
#2059 [20:53] <raazan> cube u just want me to scan and after?
#2060 [20:53] <hih_> it says its already installed
#2061 [20:53] <hih_> CubeTheThird:
#2062 [20:53] <CubeTheThird> raazan, scan, then do the cleaning
#2063 [20:54] <raazan> ok
#2064 [20:54] <CubeTheThird> hih_, sorry.. i don't have any other recommendations then
#2065 [20:54] <hih_> seriously
#2066 [20:54] <BrokenGalaxy> 1.61 Mbps 201 kB/s
#2067 [20:54] <hih_> ;(
#2068 [20:54] <BrokenGalaxy> That my sped I thin ^
#2069 [20:54] <hih_> wht should i do??
#2070 [20:54] <CubeTheThird> hih_, you could try contacting HP support I suppose
#2071 [20:55] <CubeTheThird> BrokenGalaxy, ya.. your internet speeds are not nearly good enough to connect to servers
#2072 [20:55] <BrokenGalaxy> I have acer, does it work on both?
#2073 [20:55] * hih_ [hih_@notlogged] has quit. (Client Quit)
#2074 [20:55] <CubeTheThird> what?
#2075 [20:55] <BrokenGalaxy> Wait one more thing.
#2076 [20:55] <CubeTheThird> yes?
#2077 [20:55] <BrokenGalaxy> CubeTheThird I can connect to Youtube and it runs fine? does that effect anything?
#2078 [20:55] * Kahei [Kahei@notlogged] has quit. (Quit: Web client closed)
#2079 [20:56] <CubeTheThird> BrokenGalaxy, that is completely unrelated. Video streaming website adjust video quality to match your connection speed. It will also cache data ahead of time
#2080 [20:56] <BrokenGalaxy> ok, thanks alot :D
#2081 [20:56] <BrokenGalaxy> That helped o3o
#2082 [20:57] <BrokenGalaxy> CubeTheThird, anything I should do?
#2083 [20:57] * raazan [raazan@notlogged] has quit. (Ping timeout: 204 seconds)
#2084 [20:58] <CubeTheThird> BrokenGalaxy, you would have to talk to your Internet Service Provider about getting a better internet connection plan
#2085 [20:58] <BrokenGalaxy> Ok, my family was talking about it b4 but I can go from here o3o Thanks!
#2086 [20:58] <BrokenGalaxy> Bye :D
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#2093 [21:06] <raazan> cube I cleaned and nothing
#2094 [21:07] <raazan> still cant connect ;/
#2095 [21:07] <CubeTheThird> hmm
#2096 [21:07] <CubeTheThird> ??> raazan tools/hjt
#2097 [21:07] <Absol> raazan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2098 [21:07] <Absol> raazan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2099 [21:08] <raazan> already did that before didn't we
#2100 [21:08] <raazan> but ill do it again anyways
#2101 [21:08] <CubeTheThird> yes make a new report please
#2102 [21:08] <raazan> k
#2103 [21:10] <raazan> how could I select all of the contect with a shortcut key
#2104 [21:10] <raazan> this is too much
#2105 [21:10] <CubeTheThird> ctrl + a
#2106 [21:10] <raazan> thx
#2107 [21:11] <raazan> http://paste.ubuntu.com/13845377/
#2108 [21:11] * Small [Small@notlogged] has joined #minecrafthelp
#2109 [21:12] <Small> Hello, I was trying to reset my recovery questions for my account, the instructions being sent to the email, are being sent to an email that no longer exist. It was closed. How else can I reset my security questions?
#2110 [21:13] <CubeTheThird> raazan, do you know what MEGAsync.exe is?
#2111 [21:13] <CubeTheThird> Small, you will have to contact Mojang
#2112 [21:13] <CubeTheThird> ??> Small mojang/email
#2113 [21:13] <Absol> Small: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2114 [21:13] <Absol> Small: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2115 [21:13] <raazan> yes, it's a source for MEGA downloads
#2116 [21:13] <raazan> don't worry its not a virus
#2117 [21:14] * Liz_ [Liz_@notlogged] has joined #minecrafthelp
#2118 [21:14] <CubeTheThird> raazan, can you disable it?
#2119 [21:15] <raazan> I might even uninstall it I don't use it at all now
#2120 [21:15] <raazan> I'm gonna uninstall brb
#2121 [21:15] <raazan> uninstalled
#2122 [21:15] <CubeTheThird> raazan, ok, try again now
#2123 [21:17] <raazan> sigh
#2124 [21:17] <raazan> nope
#2125 [21:17] <raazan> nothing
#2126 [21:18] <CubeTheThird> hmm
#2127 [21:18] <CubeTheThird> raazan, can you open cmd?
#2128 [21:19] <Small> Thank you for the help.
#2129 [21:19] <raazan> sure
#2130 [21:19] * Small [Small@notlogged] has quit. (Quit: Web client closed)
#2131 [21:19] <raazan> cube run as admin?
#2132 [21:19] <raazan> or just regular old cmd
#2133 [21:20] <CubeTheThird> raazan, regular should be fine
#2134 [21:20] <CubeTheThird> raazan, run this command and tell me the IP it gives you: ping authserver.mojang.com
#2135 [21:21] <raazan> Ping statistics for 50.19.112.171: Packets : Sent = 4, Received = 0, Lost =4 <100% loss>
#2136 [21:22] <CubeTheThird> ok that's normal
#2137 [21:22] <CubeTheThird> raazan, same thing, but with sessionserver.mojang.com
#2138 [21:23] <raazan> Ping statistics for 54.243.177.191: Packets : Sent = 4, Received = 0, Lost = 4 <100% loss>
#2139 [21:24] <CubeTheThird> hmm.. seems normal too
#2140 [21:24] <raazan> weird
#2141 [21:24] <raazan> cube
#2142 [21:24] <CubeTheThird> raazan, and the launcher gives you some 404 error?
#2143 [21:25] <raazan> Hold up ill check
#2144 [21:25] <raazan> should I exit cmd
#2145 [21:25] <CubeTheThird> sure
#2146 [21:25] <raazan> 408 Request Time-out Your browser didn't send a complete request in time.
#2147 [21:25] * PremiumHOTDOG [PremiumHOTDOG@notlogged] has joined #minecrafthelp
#2148 [21:25] <CubeTheThird> hmm
#2149 [21:25] <CubeTheThird> raazan, can you run a speed test on testmy.net
#2150 [21:25] <raazan> sure m8
#2151 [21:26] * zebascraft [zebascraft@notlogged] has joined #minecrafthelp
#2152 [21:26] <zebascraft> hello? hola?
#2153 [21:26] <raazan> Cube upload speed or down load speed
#2154 [21:26] <raazan> download*
#2155 [21:26] <CubeTheThird> raazan, dual
#2156 [21:26] * PremiumHOTDOG [PremiumHOTDOG@notlogged] has quit. (Client Quit)
#2157 [21:26] <CubeTheThird> hello zebascraft
#2158 [21:27] <zebascraft> i have a problem here
#2159 [21:27] <CubeTheThird> zebascraft, what's the problem?
#2160 [21:27] <raazan> Download :: 12.9 Mbps 1.6 MB/s
#2161 [21:27] <zebascraft> i tried to buy minecratf, at minecraft.net , but i couldn,t
#2162 [21:28] <CubeTheThird> raazan, ok, that should be fine then
#2163 [21:28] <raazan> Upload :: 5.5 Mbps 686 kB/s
#2164 [21:28] <CubeTheThird> zebascraft, what happened when you tried?
#2165 [21:28] <zebascraft> i filled all my personal information, but the page didn't response to move foward :/
#2166 [21:28] <CubeTheThird> zebascraft, try using a different web browser
#2167 [21:28] <raazan> Cube I'm pretty sure from this point I should uninstall and reinstall...?
#2168 [21:29] <zebascraft> but my concert was proceessed or not :/
#2169 [21:29] <zebascraft> concern
#2170 [21:29] <zebascraft> i mean, i don't want to buy it twice
#2171 [21:30] <CubeTheThird> zebascraft, did you get an email confirming a purchase?
#2172 [21:30] <CubeTheThird> raazan, you can try that sure
#2173 [21:30] <raazan> alright I hope it works
#2174 [21:30] * vegetassj [vegetassj@notlogged] has joined #minecrafthelp
#2175 [21:31] <zebascraft> no i didn't, i'm from argentina, and i used mastercard on chrome web browser
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#2178 [21:32] <zebascraft> is that ok?, what can you recomend me ?
#2179 [21:33] <vegetassj> hola soy de venezuela y mi minecraft no me abre me dice esto: Crash Report
#2180 [21:33] <raazan> cube I reinstalled I'll see if it works
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#2182 [21:33] <CubeTheThird> zebascraft, ok login to account.mojang.com/me
#2183 [21:33] * diogogarcia [diogogarcia@notlogged] has joined #minecrafthelp
#2184 [21:33] <CubeTheThird> zebascraft, if the payment went through, it will show there
#2185 [21:34] <vegetassj> alguien me ayuda
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#2187 [21:34] <zebascraft> i tried after my purchase, and it show "get minecraft" as always
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#2190 [21:35] <CubeTheThird> zebascraft, ok, so it probably didn't work. Try using a different browser
#2191 [21:35] <raazan> cube nope
#2192 [21:35] <raazan> ;-;
#2193 [21:35] <CubeTheThird> hmm
#2194 [21:35] <CubeTheThird> raazan, have you always had this issue?
#2195 [21:35] <raazan> No
#2196 [21:35] <raazan> It started this morning
#2197 [21:36] <zebascraft> so you thing the phurchase didn't went through?
#2198 [21:36] <vegetassj> hola alguien juega en cubecraftgames
#2199 [21:36] <CubeTheThird> raazan, did you install or update anything recently?
#2200 [21:36] <zebascraft> i'll try in other web browser
#2201 [21:36] <raazan> nope
#2202 [21:36] <CubeTheThird> zebascraft, I believe so. You could contact your credit card company to make sure
#2203 [21:37] <zebascraft> mastercard works ?
#2204 [21:37] <raazan> not sure
#2205 [21:37] <CubeTheThird> raazan, are you on the same network as usual?
#2206 [21:37] <CubeTheThird> zebascraft, it should yes
#2207 [21:37] <raazan> All the time
#2208 [21:38] <CubeTheThird> raazan, hmm. I suppose we can try a different malware scan
#2209 [21:38] <CubeTheThird> ??> raazan av/malwarebytes
#2210 [21:38] <Absol> raazan: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#2211 [21:38] <Absol> raazan: Download it here: http://www.malwarebytes.org/
#2212 [21:38] <raazan> alrighty
#2213 [21:38] <zebascraft> can you tell me which browser should i use ?
#2214 [21:39] <CubeTheThird> zebascraft, well you've tried chrome, so try firefox or Internet Explorer
#2215 [21:40] <raazan> cube once downloaded what should I do
#2216 [21:40] <zebascraft> i'll try
#2217 [21:41] <CubeTheThird> raazan, I believe you install and run a scan with it. I haven't used that one in a while so I'm not sure if it works the same
#2218 [21:41] <raazan> mkay
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#2220 [21:42] <raazan> peer pls.
#2221 [21:43] * iPeer [iPeer@notlogged] has quit. (Ping timeout: 186 seconds)
#2222 [21:43] * [PING]iPeer is now known as iPeer
#2223 [21:43] <raazan> 14 identified so far
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#2225 [21:50] <Cejaru> I'm having an issue with Minecraft for PC.. no matter what I do I cannot seem to purchase a copy for my girlfriend. I see online that others have had this problem before but I haven't ever seen a solution?
#2226 [21:51] <Cejaru> No matter what I always get "An error occurred while placing order, please verify credit card info and try again"
#2227 [21:52] <Cejaru> We've tried different cards from both of us. Nada.
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#2229 [21:52] <CubeTheThird> Cejaru, what kind of cards?
#2230 [21:52] <Cejaru> I think we tried VISA and Mastercard
#2231 [21:52] <Cejaru> debit/credit
#2232 [21:53] <Cejaru> I purchased minecraft for myself with one card only 10 minutes before trying to purchase hers
#2233 [21:53] <CubeTheThird> Cejaru, and it worked the first time, but not the second?
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#2235 [21:54] <Cejaru> yep, worked when i started my account, and then i created an account for her and it wouldn't work, tried other cards, tried her cards, nothing
#2236 [21:54] <DeafieBug> Cejaru, where are you buying it?
#2237 [21:55] <Cejaru> minecraft.net
#2238 [21:55] <CubeTheThird> Cejaru, can you try using a different web browser?
#2239 [21:55] <Cejaru> I have not tried that, good advice, let me try now.
#2240 [21:56] <Cejaru> I forgot to mention that I have tried it on two different computers altogether. I was using Chrome both times however.
#2241 [21:57] <CubeTheThird> Cejaru, were both attempts using the same network?
#2242 [21:57] <Cejaru> Same error
#2243 [21:57] <Cejaru> Yes, same network
#2244 [21:57] <Cejaru> I wonder if I can try via my phone, on LTE then.
#2245 [21:58] <CubeTheThird> yes try that
#2246 [21:58] <CubeTheThird> I wonder if that gets throttled on too many attempts
#2247 [22:00] <Cejaru> Wow, same issue even on my phone.
#2248 [22:00] <Cejaru> I may have to just create her a new email and try from there.
#2249 [22:00] <CubeTheThird> hmm strange. possible I suppose
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#2251 [22:02] <Cejaru> Strange issue indeed. They've thwarted all attempts I can think of to take my money.
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#2253 [22:02] <CubeTheThird> lol
#2254 [22:02] <CubeTheThird> do you live in north america?
#2255 [22:07] <Cejaru> Yea :p
#2256 [22:09] <raazan> cube
#2257 [22:09] <raazan> this is taking a long time
#2258 [22:09] <raazan> ;-;
#2259 [22:11] <Cejaru> Okay well attempting it with a new email address yielded the same result.
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#2261 [22:12] <raazan> Cube
#2262 [22:12] <raazan> How long is this gonna take
#2263 [22:12] <raazan> its been 30 mins
#2264 [22:13] <raazan> for a scan
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#2267 [22:20] <DeafieBug> raazan, what scan?
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#2269 [22:26] <HyperIan> hello?
#2270 [22:28] <HyperIan> i cant run my minecraft on windows 10,it says i need to update my graphics card,i use intel update driver utility 2.2 but it doesnt work,so i have created a dxdiag report to show you guys
#2271 [22:28] <HyperIan> http://paste.ubuntu.com/13847410/
#2272 [22:28] <HyperIan> there
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#2277 [22:36] <HyperIan> anyone there to help me?
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#2279 [22:37] <raazan> malwarebytes
#2280 [22:37] <raazan> we already did everything we could
#2281 [22:37] <raazan> that was the last thing he told me
#2282 [22:37] <raazan> the malwarebytes
#2283 [22:37] <raazan> because every server it says Can't connect to server.
#2284 [22:37] <raazan> also has a minecraft launcher error
#2285 [22:38] <raazan> 408 Request Time-out Your browser didn't send a complete request in time.
#2286 [22:38] <raazan> its been like that the whole day
#2287 [22:38] <raazan> been trying to figure this out
#2288 [22:38] <raazan> even uninstalled reinstalled
#2289 [22:38] <raazan> we tried like 10 different steps
#2290 [22:38] <raazan> still didn't work
#2291 [22:39] <raazan> cube, are you there
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#2294 [22:46] <raazan> cube
#2295 [22:46] <raazan> are you there
#2296 [22:47] <raazan> I can't connect to any servers. The launcher has an error : 408 Request Time-out Your browser didn't send a complete request in time. All the servers say Can't connect to server. I used like a bunch of steps with @CubeTheThird for this and got nothing. Same error. Help.
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#2301 [22:56] <raazan> Please help me with this. Dealing with it all day. I can't connect to any servers. The launcher has an error : 408 Request Time-out Your browser didn't send a complete request in time. All the servers say Can't connect to server. I used like a bunch of steps with @CubeTheThird for this and got nothing. Same error. Help.
#2302 [22:59] <raazan> will someone help out or not
#2303 [22:59] <raazan> anyone
#2304 [22:59] <raazan> there
#2305 [22:59] <raazan> hi?
#2306 [22:59] <raazan> :c
#2307 [23:04] * lucylied99 [lucylied99@notlogged] has joined #minecrafthelp
#2308 [23:07] <lucylied99> my launcher have problemas of lack of update graphic drivers
#2309 [23:07] <lucylied99> http://paste.ubuntu.com/13848399/
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#2311 [23:11] <raazan> I can't connect to any servers. The launcher has an error : 408 Request Time-out Your browser didn't send a complete request in time. All the servers say Can't connect to server. I used like a bunch of steps with @CubeTheThird for this and got nothing. Same error. Help.
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#2313 [23:14] <Aquariuss> I cant login to my minecraft account after being on a different one
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