#1 [00:02] * jnjokl [jnjokl@notlogged] has joined #minecrafthelp
#2 [00:03] <jnjokl> i dont know how to change slin
#3 [00:03] <jnjokl> i mean skin
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#22 [01:30] <SpeedRider> how to add custom buck ground music to minecraft
#23 [01:30] <ShaggyM> ok im getting the error connection reset can anyone help
#24 [01:30] <SpeedRider> it my first time being on here sorry shaggyM
#25 [01:31] <ShaggyM> so you cant help?
#26 [01:31] <SpeedRider> i need help with adding custom music
#27 [01:32] <SpeedRider> were are you get this error
#28 [01:32] <ShaggyM> on my minecraft launcher when I try and sign in
#29 [01:33] <SpeedRider> hmm let me yry to sing in
#30 [01:33] <SpeedRider> try
#31 [01:34] <SpeedRider> do you have is you internet working
#32 [01:34] <ShaggyM> yes my internet is working
#33 [01:35] <SpeedRider> mine works
#34 [01:35] <SpeedRider> um
#35 [01:35] <SpeedRider> what ells happens when this error comes up
#36 [01:36] <SpeedRider> have you changed any thing in your setings
#37 [01:37] <ShaggyM> nothing it says connection reset, is there anyone else that can help
#38 [01:38] <SpeedRider> try reset your internet bye truing the modem off for 10 seconds and the turn it back on
#39 [01:38] <ShaggyM> the modem or router
#40 [01:39] <SpeedRider> the modem
#41 [01:40] <SpeedRider> it the thing that plugs in the phon line
#42 [01:40] <SpeedRider> phone
#43 [01:41] <ShaggyM> ok hold on let me do it
#44 [01:42] <SpeedRider> ok
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#46 [01:47] <SpeedRider> hi
#47 [01:48] <SpeedRider> shaggyM i'm help him
#48 [01:49] <SpeedRider> osuka_ do you know how to add custom buck ground music
#49 [01:50] <osuka_> you mean background music?
#50 [01:50] <osuka_> and no?
#51 [01:50] <SpeedRider> ok thx
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#53 [01:51] * Crystal|AFK is now known as CrystalMare
#54 [01:51] <osuka_> but hey, oh wow, I used this thing called google and found something in like 30 seconds: http://www.minecraftforum.net/forums/mapping-and-modding/resource-packs/resource-pack-help/2091510-add-custom-background-music
#55 [01:51] <SpeedRider> i'v use that to but i can only find 1.7
#56 [01:51] <SpeedRider> or how to chang records
#57 [01:52] <osuka_> And what's the version you're trying to mod
#58 [01:52] <SpeedRider> 1.8.8
#59 [01:52] <osuka_> 9/10 they're the same
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#61 [01:52] <osuka_> just do it
#62 [01:52] <SpeedRider> it is not the same iv tryed
#63 [01:53] <SpeedRider> sadle
#64 [01:53] <SpeedRider> ill try
#65 [01:54] <osuka_> I'm gonna go ahead and say you might've done something wrong
#66 [01:54] <ShaggyM> ok it worked thanks speedrider
#67 [01:55] <SpeedRider> good shaggyM
#68 [01:55] <SpeedRider> have a good day
#69 [01:57] <SpeedRider> dase any one have a toturle fo add custom background music
#70 [02:04] * Chroma|AFK is now known as Chromaryu
#71 [02:06] <SpeedRider> dase any one have a toturle fo add custom background music
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#76 [02:22] <Brookly> Hi
#77 [02:23] <Brookly> Good morning, it happened that I wanted normally like every day you play minecraft. But! When I turn on the MC and I'll play for a while so it reads and throw me into the console.
#78 [02:23] <Brookly> Step
#79 [02:23] <Brookly> i turn minecraft
#80 [02:23] <Brookly> click on the play
#81 [02:23] <Brookly> see screenshots
#82 [02:23] <Brookly> https://ctrlv.cz/6scJ
#83 [02:23] <Brookly> https://ctrlv.cz/zB7P
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#87 [02:29] <Chromaryu> Brookly: do you have dxdiag log?
#88 [02:29] <Brookly> No
#89 [02:30] <Brookly> Please help me problem
#90 [02:31] <Brookly> Good morning, it happened that I wanted normally like every day you play minecraft. But! When I turn on the MC and I'll play for a while so it reads and throw me into the console.
#91 [02:31] <Brookly> Step
#92 [02:31] <Brookly> i turn Minecraft
#93 [02:31] <Brookly> click on the play
#94 [02:31] <Brookly> see screenshots¨
#95 [02:31] <Brookly> https://ctrlv.cz/6scJ
#96 [02:31] <Brookly> https://ctrlv.cz/zB7P
#97 [02:36] * hackcr [hackcr@notlogged] has joined #minecrafthelp
#98 [02:37] <hackcr> my sever always crashes when I open, here is my dxdiag
#99 [02:37] <hackcr> http://paste.ubuntu.com/13922775/
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#102 [02:48] * SERB4LYF [SERB4LYF@notlogged] has joined #minecrafthelp
#103 [02:48] <SERB4LYF> Hello
#104 [02:49] <SERB4LYF> I have 3 security questions which I created about 5 years ago. The problem is that I can't reset them as the email which was used is about 7 years old and corrupted.I can't reset the question which means I can't play.
#105 [03:02] * bobdafisk [bobdafisk@notlogged] has joined #minecrafthelp
#106 [03:02] <bobdafisk> java.lang.NullPointerException: group i get that when trying to connect to multiplayer
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#109 [03:18] <dGN> Hello :) My name is Georgia Lynch. Today I purchased Minecraft for the PC, everything ran smoothly until I tried to launch Minecraft. It showed me this message: "Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall minecraft". I then tried to fix the issue by pressing the install button again and clicking the button that lets you try and fix the issue by searching for missing fi
#110 [03:19] <dGN> tried to fix the issue by pressing the install button again and clicking the button that lets you try and fix the issue by searching for missing files. This didn't make any changes. I tried multiple times. I then deleted it and reinstalled it multiple times, again no change. I then looked on the minecraft forum and someone was having the same issue and someone suggested that they went into the file in the documents and right click the launcher
#111 [03:19] <dGN> fix the issue. Please can you help me with this problem so I can get playing ASAP. Thank you :)
#112 [03:21] <Anna> dGN: are you using minecraft.exe or minecraft.msi ?
#113 [03:21] <dGN> how do I check?
#114 [03:22] <dGN> "C:\Program Files (x86)\Minecraft\MinecraftLauncher.exe" so I'm guessing exe
#115 [03:22] <Anna> when you download minecraft from minecraft.net/download there should be an exe and a msi
#116 [03:22] <Anna> try msi and see if it works woth that?
#117 [03:23] <Anna> *with
#118 [03:23] <dGN> It just comes up with the options to repair or remove
#119 [03:25] <Anna> remove the old one and try msi ?
#120 [03:25] * bobdafisk [bobdafisk@notlogged] has quit. (Ping timeout: 204 seconds)
#121 [03:25] <dGN> okay will do one sec
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#123 [03:27] <TheDoctor_DH> i changed my minecraft username an i need it chnged on the minecraft fourms the name it is in mc is TheDoctor_DH but on here it is boyfrog123
#124 [03:27] <TheDoctor_DH> pls change it to TheDoctor_DH
#125 [03:27] <Anna> TheDoctor_DH: you should ask that in #minecraftforums
#126 [03:27] <Anna> this channel is for support with minecraft itself
#127 [03:28] <TheDoctor_DH> ok sory
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#129 [03:30] <dGN> OMG ITS WORKING NOW WHHOOOPPP thank you anna! :)
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#131 [03:34] <Graphike> Hello
#132 [03:34] * kedar700 [kedar700@notlogged] has joined #minecrafthelp
#133 [03:36] <Graphike> My friend kedar700 cano't login to his minecraft account, we wanted to play now some multiplayer, but it says he have migrated account, but he havent done it yet, he didn't know about it at least... can you please him? username kedar700 email kedar700@seznam.cz
#134 [03:36] <Graphike> *can you please help him?
#135 [03:37] * HaimLvov [HaimLvov@notlogged] has joined #minecrafthelp
#136 [03:38] <HaimLvov> I can't see the coordinates in minecraft! help?
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#139 [04:15] * H4nnes [H4nnes@notlogged] has joined #minecrafthelp
#140 [04:15] <H4nnes> Hello ?
#141 [04:15] <H4nnes> I Have a Problem
#142 [05:05] * Vaca_lokaBR [Vaca_lokaBR@notlogged] has joined #minecrafthelp
#143 [05:05] <Vaca_lokaBR> eae
#144 [05:06] <Vaca_lokaBR> alguem ??????
#145 [05:06] * Erbse [Erbse@notlogged] has joined #minecrafthelp
#146 [05:06] <Vaca_lokaBR> Jasmine
#147 [05:06] <Erbse> Hello
#148 [05:06] <Vaca_lokaBR> Jasmine
#149 [05:06] * Mustang243 [Mustang243@notlogged] has joined #minecrafthelp
#150 [05:06] <Jasmine> Hi Vaca_lokaBR.
#151 [05:06] <Jasmine> ??> Vaca_lokaBR lang/EN
#152 [05:06] <Absol> Vaca_lokaBR: We only speak English here. However, you may, if you wish, try using a translator, such as https://translate.google.com/#auto/en
#153 [05:07] <Erbse> did someone know a solution for java.lang.nullpointerexception group
#154 [05:07] <Vaca_lokaBR> Play in DC ?
#155 [05:07] <Erbse> what means dc
#156 [05:07] <Vaca_lokaBR> you play in DC
#157 [05:07] <Vaca_lokaBR> you play in DreamCraft
#158 [05:08] <Erbse> no
#159 [05:08] <Vaca_lokaBR> Jasmine you play in DreamCraft
#160 [05:08] <Jasmine> Ah.
#161 [05:08] <Jasmine> No.
#162 [05:09] <Vaca_lokaBR> you speak Portuguese
#163 [05:09] <Vaca_lokaBR> you speak Portuguese ?
#164 [05:09] <Jasmine> No.
#165 [05:09] <Vaca_lokaBR> ok
#166 [05:10] <Erbse> could you help me?
#167 [05:10] <Erbse> please :(
#168 [05:11] <Vaca_lokaBR> with what ?
#169 [05:11] <Chromaryu> Ok.
#170 [05:11] <Chromaryu> I am here
#171 [05:11] <Mustang243> receiving error message EXCEPTION ACCESS VIOLATION
#172 [05:11] <Erbse> with minecraft conection error
#173 [05:11] <Erbse> java.lang.nullpointerexception group
#174 [05:11] <Chromaryu> ??> Mustang243 launcher/crash-log
#175 [05:11] <Absol> Mustang243: We need to see your crash log, which appears after a crash.
#176 [05:11] <Absol> Mustang243: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#177 [05:12] <Vaca_lokaBR> restart your computer
#178 [05:12] <Vaca_lokaBR> restart your MineCraft
#179 [05:12] <Chromaryu> Vaca_lokaBR:
#180 [05:12] <Chromaryu> It does not do anything
#181 [05:13] <Erbse> where I get crash report
#182 [05:13] <Vaca_lokaBR> :(
#183 [05:13] <Mustang243> I have just purchased Minecraft and receive this msg when I try to play for the first time
#184 [05:13] <Chromaryu> Erbse, what server address Are you trying to connect
#185 [05:13] <Chromaryu> Mustang243: resd what absol said to you
#186 [05:14] <Chromaryu> read*
#187 [05:14] <Erbse> 37.157.248.35:25565
#188 [05:14] <Chromaryu> !help
#189 [05:14] <Absol> Chromaryu: Commands:
#190 [05:15] <Chromaryu> !ckeck 37.157.248.35:25565
#191 [05:15] <Chromaryu> !check 37.157.248.35:25565
#192 [05:16] <Chromaryu> hm.
#193 [05:16] <Erbse> yeah its a server of a friend this moring he joined but i can't
#194 [05:16] <Chromaryu> ??< index
#195 [05:16] <Chromaryu> One moment
#196 [05:16] <Chromaryu> ?? index
#197 [05:17] <Absol> index: See https://cp.ae97.net/factoid for the Absol Database System
#198 [05:17] <Vaca_lokaBR> guys I speak Portuguese flw
#199 [05:18] <Chromaryu> English only allowed
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#202 [05:18] <Jtc> hello, my minecraft keeps crashing i need help
#203 [05:18] <Jtc> i have no idea why though
#204 [05:19] <Chromaryu> Erbse: what AV software are you using?
#205 [05:19] <Erbse> avira
#206 [05:19] <Jtc> what do u mean AV?
#207 [05:20] <Erbse> i closed avira but it didnt work
#208 [05:20] <Chromaryu> __??
#209 [05:20] <Chromaryu> ??> Erbse av/avira
#210 [05:20] <Absol> Erbse: To stop Avira from reporting Minecraft as a false-positive, please do the following:
#211 [05:20] <Absol> Erbse: Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply.
#212 [05:20] <Chromaryu> Jtc, not for you
#213 [05:21] <Jtc> ok
#214 [05:21] <Chromaryu> ??> Jtc launcher/crash-log
#215 [05:21] <Absol> Jtc: We need to see your crash log, which appears after a crash.
#216 [05:21] <Absol> Jtc: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#217 [05:22] <Jtc> want me to copyu and paste it?
#218 [05:22] <Jtc> http://paste.ubuntu.com/13926453/
#219 [05:24] <Mustang243> Completely ignored arguments: [--nativeLauncherVersion, 286] [21:54:37] [Client thread/INFO]: Setting user: Mustang243 [21:54:37] [Client thread/INFO]: (Session ID is token:8c10e66c443f4f0d8975e7a08dacc328:6e8de8ba4ef84c92888177ab0bcc37f2) [21:55:04] [Client thread/INFO]: LWJGL Version: 2.9.4 [21:55:20] [Client thread/INFO]: Reloading ResourceManager: Default [21:55:30] [Sound Library Loader/INFO]: Starting up SoundSystem... [21:55:30
#220 [05:25] <Jtc> ?
#221 [05:25] <Mustang243> Can anyone help with these errors
#222 [05:30] <Mustang243> I have pasted error msg into ubuntu but how do I share link???
#223 [05:30] <Erbse> cant find
#224 [05:30] <Jtc> the link at the top copy and paste it...
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#226 [05:32] <Mustang243> http://paste.ubuntu.com/13926481/
#227 [05:34] <Clock> Mustang243, your computer is too old for minecraft
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#229 [05:34] <Clock> Jtc, show us the contents of this fire C:\Users\jacob\AppData\Roaming\.minecraft\hs_err_pid9484.log
#230 [05:34] <Clock> *file
#231 [05:35] <Mustang243> Now that I have purchased minecraft can I download to another computer ??
#232 [05:35] <Clock> sure
#233 [05:36] <Mustang243> What is the easiest way for me to do that
#234 [05:36] <Clock> go to another computer and download minecraft from minecraft.net/download
#235 [05:37] <Mustang243> Can I then log in with my username and password and start playing
#236 [05:37] <Clock> yes
#237 [05:38] <Mustang243> And I won't be asked to pay again?
#238 [05:38] <Erbse> i cant click on 'url's skipped by web protection'
#239 [05:38] <Jtc> Clock here ya go http://paste.ubuntu.com/13926823/
#240 [05:39] <Clock> Jtc, we need the entire error log, not just the top part of it
#241 [05:39] <Mustang243> ??
#242 [05:40] <Clock> Mustang243, no
#243 [05:40] <Mustang243> Thanks
#244 [05:40] <Clock> Mustang243, instead of asking those questions you could've downloaded minecraft and be playing already
#245 [05:41] <Mustang243> Newbie to this sorry
#246 [05:42] <Jtc> sorry clock didnt copy properly here is the whole thing http://paste.ubuntu.com/13926889/
#247 [05:42] <Erbse> Chromaryu: i cant click on 'url's skipped by web protection'
#248 [05:42] <Erbse> Chromaryu: i cant click on 'url's skipped by web protection'
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#250 [05:42] <Clock> ??> Jtc win/evolve
#251 [05:42] <Absol> Jtc: The Game Overlay feature of Evolve is not compatible with Minecraft, and will cause the latter to crash.
#252 [05:42] <Absol> Jtc: To fix this, open the Preferences dialog in Evolve, uncheck the Game Overlay feature in the Features tab. Click Save, and run Minecraft again.
#253 [05:43] <Clock> Erbse, then uninstall avira and get a better av like avast
#254 [05:44] <Jtc> ok thank you for the help!
#255 [05:44] <Erbse> i had no luck in past with avast
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#258 [06:00] * Absol kicked DanTDM from #minecrafthelp (Reason: anTDM :You are not him. Do not impersonate because it's terrible (#435))
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#267 [06:23] <Fontecada10> I have a bug with my skin in LAN
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#270 [06:32] <TheGogglesBoy> Can someone help me pls
#271 [06:35] <Bugboy1028> We cannot help unless we got answer
#272 [06:36] <TheGogglesBoy> so i have a problem with minecraft crash
#273 [06:37] <Bugboy1028> and?
#274 [06:37] <TheGogglesBoy> here is my dxdiag report http://paste.ubuntu.com/13927990/
#275 [06:38] <Clock> TheGogglesBoy, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#276 [06:39] <TheGogglesBoy> oh
#277 [06:39] <TheGogglesBoy> thank you for the answer
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#281 [06:41] <Qilaat> Ello
#282 [06:43] <Qilaat> I need help with minecraft on win 10, the game started only to show mojang logo and then just shut down, no errors no warning. Did i miss something ?
#283 [06:44] <Clock> ??> Qilaat launcher/game-output
#284 [06:44] <Absol> Qilaat: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#285 [06:44] <Absol> Qilaat: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#286 [06:46] <Qilaat> I might need to redo all the stuff, since i never get into login i just started with mc with this win 10 mc launcher app thingy
#287 [06:54] * Acarii|Away is now known as Acarii
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#294 [07:08] <oxxn> Hi does annyone knows where i can get an "amazon" or a S3 launcher for MC?? the standard installs on the site dont work for me
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#296 [07:10] <oxxn> im on win7 and use the usual setps from the MC site the problem is that when i put in email & passW it gives me a bad socket error...
#297 [07:12] <oxxn> lol are you all playing???
#298 [07:14] <oxxn> ah well beye
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#308 [07:52] <Galaqe> Hello i recently installed windows 10 and whenever i try to open minecraft its shows this error pixel format not accelerated
#309 [07:53] * mcpcmailman [mcpcmailman@notlogged] has joined #minecrafthelp
#310 [07:53] <mcpcmailman> hello
#311 [07:53] <Galaqe> hello
#312 [07:53] <mcpcmailman> does anybody need help
#313 [07:53] <Galaqe> yes me
#314 [07:54] <mcpcmailman> wat is your problem
#315 [07:55] <Galaqe> i recently installed windows 10 and whenever i try to play minecraft it shows this error pixel format not accelerated
#316 [07:55] <mcpcmailman> Galaqe wat is your problem
#317 [07:55] <mcpcmailman> can you give me me run log
#318 [07:55] <Galaqe> http://paste.ubuntu.com/13930275/
#319 [07:56] <mcpcmailman> you need to get a better graphics card
#320 [07:56] <Galaqe> minecraft worked on windows 7
#321 [07:57] <mcpcmailman> windows 10 is a lot more sophisticated
#322 [07:57] <mcpcmailman> it needs the right processer and graphics card
#323 [07:58] <Galaqe> i was planning on getting a new pc anyways
#324 [07:58] <mcpcmailman> that is your best bet right now
#325 [07:58] <mcpcmailman> sorry
#326 [07:59] <Galaqe> ahh that sucks because i was working on something with friend and i cant continue now
#327 [07:59] <Galaqe> friends*
#328 [07:59] <mcpcmailman> im sorry about that then
#329 [07:59] <Galaqe> anyways thanks for the tip
#330 [08:00] <mcpcmailman> no problem
#331 [08:00] <Galaqe> bye
#332 [08:00] <mcpcmailman> have a good day
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#334 [08:00] <mcpcmailman> who else is on this right now
#335 [08:02] <mcpcmailman> hello?
#336 [08:04] <mcpcmailman> hello
#337 [08:07] <mcpcmailman> hello?
#338 [08:07] <Andrio> Hello?
#339 [08:07] <mcpcmailman> hi
#340 [08:08] <Andrio> There's no need to flood; people will speak up if they have problems...
#341 [08:08] <mcpcmailman> PM andrio
#342 [08:08] * Gaemon1 [Gaemon1@notlogged] has joined #minecrafthelp
#343 [08:09] <mcpcmailman> hi Gaemon1
#344 [08:10] <Gaemon1> Hello, It's actually been three days of intance workaround to make Minecraft work on my W10 config. Finaly, I bought it to find the exact same issues. That's convinient.
#345 [08:11] <mcpcmailman> wat is your problem
#346 [08:11] <Gaemon1> Nice to meet you :)
#347 [08:11] <mcpcmailman> nice to meet you to
#348 [08:12] <Gaemon1> It is a 805306369 exit code error
#349 [08:13] <mcpcmailman> you have a corrupted workspace
#350 [08:13] <Andrio> -805306369?
#351 [08:13] * Coryllus [Coryllus@notlogged] has joined #minecrafthelp
#352 [08:14] <mcpcmailman> and your computer has run out of memory for you to run minecraft
#353 [08:14] <Gaemon1> In three days, guest how many time Java's been uninstalled, PC cleaned, .minecraft deleted, reinstalled, redownload, Good point is that three days ago, I actualy found the right driver for my video card.
#354 [08:15] <Gaemon1> Hum, been throught that error yesterday but transform in Code -1 exit
#355 [08:15] <Coryllus> Hi, I cannot reset my password, as there is no mail being sent to my original adress. :( can anyone help?
#356 [08:15] <Gaemon1> It is long to come...
#357 [08:16] <Andrio> ??> Gaemon1 launcher/log
#358 [08:16] <Absol> Gaemon1: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#359 [08:16] <Absol> Gaemon1: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#360 [08:16] <Andrio> Coryllus, you checked the spam folder and you're sure that's the right email account?
#361 [08:16] <Gaemon1> [14:43:27 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows... [14:43:27 INFO]: Current time is Dec 11, 2015 2:43:27 PM [14:43:27 INFO]: System.getProperty('os.name') == 'Windows 10' [14:43:27 INFO]: System.getProperty('os.version') == '10.0' [14:43:27 INFO]: System.getProperty('os.arch') == 'amd64' [14:43:27 INFO]: System.getProperty('java.version') == '1.8.0_25' [14:43:27 INFO]: System.getProperty('java
#362 [08:16] <Gaemon1> sorry
#363 [08:16] <Gaemon1> how?
#364 [08:17] <Gaemon1> [14:43:27 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows... [14:43:27 INFO]: Current time is Dec 11, 2015 2:43:27 PM [14:43:27 INFO]: System.getProperty('os.name') == 'Windows 10' [14:43:27 INFO]: System.getProperty('os.version') == '10.0' [14:43:27 INFO]: System.getProperty('os.arch') == 'amd64' [14:43:27 INFO]: System.getProperty('java.version') == '1.8.0_25' [14:43:27 INFO]: System.getProperty('java
#365 [08:17] <mcpcmailman> go to the link
#366 [08:17] <Andrio> how what?
#367 [08:17] <Gaemon1> can't copy past more than that
#368 [08:17] * litllady [litllady@notlogged] has joined #minecrafthelp
#369 [08:17] <mcpcmailman> http://paste.ubuntu.com/
#370 [08:18] <mcpcmailman> then share the url
#371 [08:18] <Andrio> Follow what Absol told you
#372 [08:18] <mcpcmailman> wat is your problem litllady
#373 [08:19] <Coryllus> @Andrio: yes I checked. I copied the adress from my confirmation mail to avoid typos. Now I opened a new Account on the very same Adress and it sent me the verification mail. Even the Account should be already in use...
#374 [08:19] <Andrio> ??> Coryllus account/email-missing
#375 [08:19] <Absol> Coryllus: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#376 [08:19] <Absol> Coryllus: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#377 [08:19] <Bugboy1028> mcpcmailman, you dont need to ask anyone what is their problem. litllady will ask herself
#378 [08:19] <Andrio> Coryllus, hm, it could have been changed.
#379 [08:20] <Andrio> Coryllus, in that case you'll need to contact Mojang support.
#380 [08:20] <mcpcmailman> sry
#381 [08:20] <mcpcmailman> im still getting used to this
#382 [08:20] <Coryllus> I already sent my mail, but I am on a lan and need it asap ;)
#383 [08:21] <Gaemon1> http://paste.ubuntu.com/13931105/
#384 [08:21] <Gaemon1> sorry, it's been long to understand...
#385 [08:23] <Andrio> Gaemon1, does the game output mention JAVA_OPTIONS?
#386 [08:24] <Gaemon1> OH, no, never heard of it
#387 [08:24] <Andrio> Probably not a RAM issue then.
#388 [08:24] <Gaemon1> blank screen freeze
#389 [08:24] <Gaemon1> i don't think so, unfrotunetly
#390 [08:25] * mcpcmailman is now known as dimitri
#391 [08:25] <Bugboy1028> Gaemon1, is it possible that you can copy and paste game output into http://paste.ubuntu.com/
#392 [08:25] * looplu2000 [looplu2000@notlogged] has joined #minecrafthelp
#393 [08:25] <Gaemon1> http://paste.ubuntu.com/13931236/
#394 [08:26] <Gaemon1> but sorry, i'll go in 5
#395 [08:26] * litllady [litllady@notlogged] has quit. (Quit: Web client closed)
#396 [08:26] <Bugboy1028> Is this all, Gaemon1 ?
#397 [08:27] * litllady [litllady@notlogged] has joined #minecrafthelp
#398 [08:27] <Gaemon1> yep
#399 [08:27] * dimitri is now known as Dimitri
#400 [08:27] <looplu2000> When I try to open minecraft, it tells me I have a lack of updated drivers. I have no idea how to fix this. Can anyone help? http://paste.ubuntu.com/13931191/
#401 [08:27] <Gaemon1> never been launched again
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#403 [08:28] <Dimitri> got to go bye guys
#404 [08:28] <litllady> I am having trouble with registering a minecraft account. I do have a mojanj account but I have to keep trying to reset my password on it because it keeps telling me there is an error. I cant get into either site now
#405 [08:29] <Dimitri> talk to ya later
#406 [08:29] <Andrio> looplu2000, are you using the latest Minecraft.msi from http://minecraft.net/download?
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#408 [08:29] <Bugboy1028> See ya, Dimitri
#409 [08:29] <Andrio> litllady, hm, what error?
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#411 [08:30] <looplu2000> Yes, I downloaded it again to check but it is still not working.
#412 [08:30] <litllady> let me try it again to see the exact error...should i be trying to log in with my mojanj account info?
#413 [08:30] <litllady> on the mojanj site it tells me that either my email or password is wrong
#414 [08:31] <litllady> but when i can click on forgot password and it sends a link to my email to reset password, so I do it...and it still tells me they dont match
#415 [08:31] <Andrio> ??> litllady login/throttle
#416 [08:31] <Absol> litllady: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#417 [08:31] <Absol> litllady: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#418 [08:32] <Gaemon1> ok bye, see ya later
#419 [08:34] <litllady> that link you gave me is the exact link I reset my password on. I never had 3 failed log in attempts in a row because after it would give me an error i would just try to reset password again, if i do get the lockout will it not tell me there is a lockout
#420 [08:34] <Andrio> That's right..
#421 [08:35] <litllady> and why does it keep telling me after I successfully changed my password, when I try to log in after that with my new password, that they dont match?
#422 [08:35] <litllady> Its never told me I had too many log in attempts
#423 [08:35] <Andrio> I believe, because you're locked out.
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#426 [08:38] <litllady> well this morning aftering trying to get this fixed yesterday, I tried to reset password , I did not have many log in attempts, I didnt try to log in at all, I just clicked on forgot password. I got sent a link in my email to reset it, I then did reset it, and again, it said my email and password did not match
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#428 [08:39] <litllady> is there a phone number at all for custermer service???????????????????
#429 [08:39] <Andrio> no.
#430 [08:39] <Andrio> Only email.
#431 [08:40] <litllady> I sent them an email....I dont see that helping me at all since it wont even acknowledge my reset password
#432 [08:42] <litllady> when i try to register at 'minecraft site' I get this pop up ""Authentication failed We could not authenticate you against our servers. Please try to log out and then log back in again."""
#433 [08:43] <litllady> and Im not even logged it?
#434 [08:43] <Andrio> What site is that?
#435 [08:43] <litllady> minecraft
#436 [08:45] <litllady> I have a code from buying a minecraft game card and cant even get on the site to do anything, very frustrating
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#439 [08:49] <litllady> what does it mean when it says they could not authenticate me against their servers when i try to register at minecraft site?
#440 [08:49] <litllady> does that have something to do with my mojanj account?
#441 [08:51] <Andrio> Is that at https://minecraft.net?
#442 [08:54] * TheEric3D [TheEric3D@notlogged] has joined #minecrafthelp
#443 [08:54] <TheEric3D> Hi
#444 [08:54] <TheEric3D> Can anyone help me?
#445 [08:54] <TheEric3D> i need help
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#448 [08:55] <litllady> yes it is
#449 [08:55] <litllady> just tried again to click on 'register' and got the same thing....says authentication failed we could not authenticate you against our servers
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#452 [08:58] <looplu2000> When I try to open minecraft, it tells me I have a lack of updated drivers. I have no idea how to fix this. Can anyone help? http://paste.ubuntu.com/13931191 I have downloaded the latest .msi launcher but I have had no luck.
#453 [08:59] <litllady> do i need something to do with 'servers' ?
#454 [09:03] * mattias [mattias@notlogged] has joined #minecrafthelp
#455 [09:03] <mattias> hello
#456 [09:03] <mattias> my minecraft bugt
#457 [09:03] <Bugboy1028> ?
#458 [09:03] <mattias> can you help me
#459 [09:04] <Bugboy1028> With?
#460 [09:04] * Fandom [Fandom@notlogged] has joined #minecrafthelp
#461 [09:04] * Fandom [Fandom@notlogged] has quit. (Client Quit)
#462 [09:04] <mattias> can you dutch
#463 [09:04] <Bugboy1028> No
#464 [09:04] <mattias> ok
#465 [09:04] <mattias> what can you do to bugs
#466 [09:04] <mattias> please
#467 [09:05] <mattias> help me
#468 [09:05] <Bugboy1028> I dont know what you want to fix
#469 [09:05] <mattias> wait
#470 [09:08] * Coryllus [Coryllus@notlogged] has quit. (Quit: Web client closed)
#471 [09:08] <mattias> can you help me because if i start minecraft bug he and i get a message that i can not do anything more
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#475 [09:09] <quarto18> quarto18
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#479 [09:24] <Clueless> hello, I need help I cant login. I start the launcher and get the login screen but when I insert my credentials I get the following error: InvalidCredentialsException: minecraft no matching authserver.mojang.com found i reinstallle, changed pw and turned off all firewalls but still no luck
#480 [09:25] <Clueless> I looked in the forums but the only thing I can find is "Same as ID4410" and its a computer thing. please can somebody help me with the sollution
#481 [09:28] <Clueless> I have also updated Java
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#484 [09:32] <cvetifleure> hi
#485 [09:34] <cvetifleure> i have a problem whit java, when i try to connect to big servere like mineplex i recive an error: java.lang.nullpointer exception. can you tell me why?
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#490 [09:38] <Clueless> cvetifleure. have you just installed a new mod?
#491 [09:40] <cvetifleure> no
#492 [09:41] <cvetifleure> from the begining give that error
#493 [09:44] <Clueless> Are you playing on a modded server? If so, then your mods might be incompatible.
#494 [09:45] <cvetifleure> I'm not playing on any modded servers.
#495 [09:45] <Chromaryu> ?? mods
#496 [09:45] <Absol> mods: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#497 [09:45] <Absol> mods: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#498 [09:45] <Chromaryu> Clueless: see what absol said
#499 [09:45] <cvetifleure> I do NOT use mods.
#500 [09:45] <Chromaryu> not for you
#501 [09:46] <cvetifleure> All i do is try to connect to any big server with mini-games,and it says "Java.lang.Nullpointerexception"
#502 [09:46] <Clueless> I had the same problems but and it was related to mods therefor I asked I am not promoting Mods
#503 [09:47] <cvetifleure> Do you know guys how to fix it? Pleaseee
#504 [09:47] * Alocyte [Alocyte@notlogged] has joined #minecrafthelp
#505 [09:47] <Clueless> I have issues with my own connection I was Waiting and try to help
#506 [09:47] <Alocyte> hi hi
#507 [09:47] <cvetifleure> Please guys help
#508 [09:48] <Chromaryu> cvetifleure: one moment
#509 [09:48] <Chromaryu> cvetifleure: what AV software are you using?
#510 [09:48] <Alocyte> i have a small server, low cost VM host (running windows 2012 [prepackaged deal]) hosting a 20 or less user server hosting 1.8.8 server.
#511 [09:48] <Chromaryu> Alocyte: well. you can try #smp or forum
#512 [09:49] <Alocyte> it's dying (CPU running at 95% to Java 32 bit) and Java's running MC server.
#513 [09:49] <Alocyte> ah, see your post, thanks.
#514 [09:50] <cvetifleure> cpu is runing at 62 65 % and still get that error
#515 [09:50] <cvetifleure> even on the big servers not just on the smallest one
#516 [09:50] <Chromaryu> answer my question cvetifleure
#517 [09:51] <Alocyte> hmm. my thinking is that the 64 bit os is going through extra hoops to make 32 bit things happen in Java - can I expect that the 64 bit Java version might clear this up?
#518 [09:51] <Chromaryu> Well
#519 [09:51] <Alocyte> is there a 64 bit version (windows ) of 1.8.8 ?
#520 [09:52] <Alocyte> or java jar?
#521 [09:52] <cvetifleure> i m useing bitdefender
#522 [09:52] <Chromaryu> 64-bit java can allocate memory up to 4TB. I think
#523 [09:52] <cvetifleure> but i allready set up an exception foer that
#524 [09:52] <Chromaryu> ?? av/bitdefender
#525 [09:52] <Absol> av/bitdefender: Don't use BitDefender. http://is.gd/1RJ0jT
#526 [09:52] <Alocyte> yeah, the bottleneck's on the cpu though :(
#527 [09:53] <Alocyte> @Chromaryu - using PORT in TCP? Cos you can't just use application name in windows firewall.
#528 [09:53] * lmao [lmao@notlogged] has joined #minecrafthelp
#529 [09:53] <Chromaryu> Hm?
#530 [09:54] <Chromaryu> what?
#531 [09:54] <Alocyte> just saying, i had firewall issued, couldn't connect, using the applicatoin name and solved it using the PORT specifically
#532 [09:54] <lmao> My yahoo account was deleted for inactivity awhile ago, I cannot reset my minecraft password since the account is no longer active
#533 [09:54] <lmao> what do i do to fix this
#534 [09:54] <cvetifleure> Do you guys know how to fix my problem? i really want to play on these servers.
#535 [09:55] <Chromaryu> ??> cvetifleure av/bitdefender
#536 [09:55] <Absol> cvetifleure: Don't use BitDefender. http://is.gd/1RJ0jT
#537 [09:56] <Chromaryu> ??> lmao account/reset-email
#538 [09:56] <Absol> lmao: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
#539 [09:56] <cvetifleure> What do you mean @Chromaryu ?
#540 [09:56] <Chromaryu> Don't use bitdefender. they are dangerous
#541 [09:57] <cvetifleure> What should i use so my servers work?
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#544 [09:58] <Chromaryu> avast. for sure
#545 [09:58] * BowserRB [BowserRB@notlogged] has joined #minecrafthelp
#546 [09:58] <cvetifleure> And what connection is between BitDefender and my error?
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#548 [09:59] <BowserRB> i wante to login in my account and i done forget password and account name i changed it in the e-mail adrees the infos new password and i can t login me now anywere minecraft and minecraft webside
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#556 [10:07] <Tye_Stark> i made a minecraft account 3-4 years ago and had no problem logging in after I answered the security questions then. Now i have a new computer and I can't remember the questions and I can not login to the email that I used to reset the security questions. I do not want to buy a new version of minecraft but i do not know what to do also
#557 [10:07] * BitWizard [BitWizard@notlogged] has joined #minecrafthelp
#558 [10:08] <BitWizard> Any server admins here?
#559 [10:08] <Chromaryu> ....
#560 [10:08] <Chromaryu> Well what you mean BitWizard
#561 [10:08] <Tye_Stark> hi
#562 [10:08] <Tye_Stark> did you guys see my message
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#566 [10:09] <BitWizard> @Chromaryu - I am looking for some updates/advice regarding server administration. I've been running a few servers for educational use for the past couple of years.
#567 [10:09] <BitWizard> CraftBukkit, to be specific.
#568 [10:10] <BitWizard> With all that's gone on with CraftBukkit, I'm wondering what the majority of admins are using these days.
#569 [10:10] <BitWizard> Spigot? or?
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#574 [10:14] <firestorm942> someone has got ahold of my transation id keeps getting access to my account.
#575 [10:14] <firestorm942> what do i do?
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#586 [10:25] <lmao> when i try to change my email it says the security challenge failed to load
#587 [10:25] <ItaliaMarcello> well I bought minecraft and wanted to play but everytime I start the game it crashes and says "Pixel Format not accelerated". I've looked for some updates for my graphic device but there isn't any new version. Now i have copied the system information on ubuntu pastebin "http://paste.ubuntu.com/13933962/"
#588 [10:25] * PapiGuapoLord [PapiGuapoLord@notlogged] has joined #minecrafthelp
#589 [10:26] <ItaliaMarcello> if somebody could help it would be great
#590 [10:26] <PapiGuapoLord> no puedo jugar minecraft
#591 [10:26] * CrystalMare is now known as Crystal|AFK
#592 [10:27] <PapiGuapoLord> No puedo jugar Minecraft
#593 [10:27] <PapiGuapoLord> Responda alguien
#594 [10:27] <ItaliaMarcello> porque no puedes jugar
#595 [10:28] <ItaliaMarcello> ?
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#598 [10:31] * luissthegamer [luissthegamer@notlogged] has joined #minecrafthelp
#599 [10:32] <XyNeT18PL> Hi, I have not looked into the minecraft. Now when you want to log any password or any e-mail does not work What should I do in this case? When trying to reset a password or email to any of mich email message does not come to reset.
#600 [10:34] <XyNeT18PL> Someone help ;p?
#601 [10:35] <luissthegamer> speaks spanish
#602 [10:37] <XyNeT18PL> Hola, desde tiempos antiguos no jugué Minecraft. Ahora al intentar iniciar sesión Zand contraseña y correo electrónico y no quieren entrar. Cuando próuje restablecerla a cualquier correo electrónico que viene a mi dirección de e-mail para restablecer ¿qué puedo hacer?
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#605 [10:39] <PapiGuapoLord_> http://paste.ubuntu.com/13934484/
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#607 [10:40] <ItaliaMarcello> http://paste.ubuntu.com/13933962/
#608 [10:41] <luissthegamer> hola....?
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#611 [10:43] <kade> i cant sign in to my account on minecraft.net
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#614 [10:44] <kade> i cant rember my security questions
#615 [10:45] <Alocyte> whohoo :) so, 1.8.8.exe (server) has a BUG! but workaround is to add NOGUI to starup command. Drops 90% to 20% CPU conusmption.
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#620 [10:47] <Alocyte> http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server "This is because the server GUI (for some reason) causes the server to spike ALL THE TIME. "
#621 [10:48] <Alocyte> thanks, Alo out!
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#627 [10:57] <AlgerianBro> So i downloaded the minecraft luncher and when i logged in it says sorry but we couldn't connect to our servers. please make sure that you are online and that minecraft is not blocked
#628 [10:58] <AlgerianBro> And (SunCertPathBuilderException: unable to find valid certification path to requested target)
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#638 [11:11] <ArmaX1207> Pixel Format Not Accelerated
#639 [11:12] <ArmaX1207> http://paste.ubuntu.com/13935248/
#640 [11:12] <ArmaX1207> ALGUEM/
#641 [11:12] <ArmaX1207> alguem?
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#648 [11:32] <Graphir> hi
#649 [11:32] <Graphir> mod plz ?
#650 [11:33] <Graphir> i need help
#651 [11:34] <GreyVulpine> With?
#652 [11:34] <Graphir> i can say my problem in french ?
#653 [11:35] <Graphir> Je ne peut pas me connecter sur le launcher Minecraft mais pourtant je peut me conecter sur Minecraft.net et si j'utilise mon compte sur l'ordinateur de mon ami le compte marche mais pas sur mon ordinateur a moi . comment réglé se probleme ? J'ai Java 8 update 65 [64-bits] je n'ai pas d'antivirus
#654 [11:35] <GreyVulpine> Sorry, I don't speak French
#655 [11:35] <Graphir> I can not connect to the Minecraft launcher but yet I can conecter me Minecraft.net and if I use my account on the computer on behalf of my friend works but not on my computer myself. problem is how to set? I update Java 8 65 [64-bit] I do not have antivirus
#656 [11:35] <GreyVulpine> Graphir - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#657 [11:36] <Graphir> I know my password
#658 [11:37] <AlgerianBro> hi i need help with my luncher please
#659 [11:37] * Simple [Simple@notlogged] has joined #minecrafthelp
#660 [11:37] <AlgerianBro> So i downloaded the minecraft luncher and when i logged in it says sorry but we couldn't connect to our servers. please make sure that you are online and that minecraft is not blocked
#661 [11:37] <Graphir> hi
#662 [11:37] <Simple> java.lang.NullPointerException: group Fixed?
#663 [11:37] <Graphir> what il ur problem ?
#664 [11:38] <Simple> java.lang.NullPointerException: group this
#665 [11:38] <Simple> is my Problem
#666 [11:38] <Simple> what can i do?
#667 [11:39] <Graphir> can not connect to the Minecraft launcher but yet I can conecter me Minecraft.net and if I use my account on the computer on behalf of my friend works but not on my computer myself. problem is how to set? I update Java 8 65 [64-bit] I do not have antivirus
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#672 [11:44] <ToMaHawK23> Hello again, my minecraft crash and i dont understand why.. I have windows 10 and is the first time that happens. I played minecraft every day until one day crash here is my launcher log an my Game Output. Game Output: http://paste.ubuntu.com/13936199/ and minecraft launcher log: http://paste.ubuntu.com/13936212/
#673 [11:46] <ToMaHawK23> Before this the game worked perfectly.
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#675 [11:48] <ToMaHawK23> AND my minecraft launcher is .exe and isnt .jar
#676 [11:49] <ToMaHawK23> All my drivers are okay. i use my auto detect application of intel and it say i have all up to date
#677 [11:50] * mrbitsage [mrbitsage@notlogged] has joined #minecrafthelp
#678 [11:51] <mrbitsage> I can't find the NEI server config file on my server. ANyone know where it's supposed to be or how I could generate one manually?
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#680 [11:52] <ToMaHawK23> mrbitsage i think this chat dont help with mods. i dont know
#681 [11:53] <ToMaHawK23> dont help with minecraft mods error*
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#683 [11:53] <mrbitsage> Ah. do you know where i should be asking then?
#684 [11:55] <StrikeCV> hello, sounds is of, but only in minecraft, everything else working ok
#685 [11:55] <ToMaHawK23> in the page of the mod? i really dont know.. Before this the game worked perfectly
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#687 [11:55] <ToMaHawK23> sorry, dont see my last msj xD
#688 [11:56] <ToMaHawK23> in the page of the mod are a contact to support or something else
#689 [11:56] * LostSoulzzzz [LostSoulzzzz@notlogged] has joined #minecrafthelp
#690 [11:56] <StrikeCV> hello sound in game stops working, every othe application in pc working well
#691 [11:56] <StrikeCV> hello sound in game stops working, every othe application in pc working well
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#693 [11:57] <LostSoulzzzz> Hi im trying to log onto my minecraft account but its not letting me it say's sorry but we couldnt connect to our server
#694 [11:57] <DeafieBug> .mcstatus
#695 [11:57] <LostSoulzzzz> yes
#696 [11:58] <ToMaHawK23> LostSou you can try logging in other moment maybe
#697 [11:58] <DeafieBug> .status
#698 [11:58] <DeafieBug> hold on.
#699 [11:58] <LostSoulzzzz> yea but it says please make sure that you are online and that minecraft is not blocked
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#701 [11:59] <ToMaHawK23> Try disabling your firewall:P
#702 [11:59] <LostSoulzzzz> ok
#703 [11:59] <ToMaHawK23> sorry if i cant help you. im not a "staff member" of this page
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#705 [12:00] <LostSoulzzzz> ok
#706 [12:00] <ToMaHawK23> i have my problem too :PPP
#707 [12:00] <DeafieBug> LostSoulzzzz, your ingame username?
#708 [12:00] <mrbitsage> what do you need help with To?
#709 [12:01] <LostSoulzzzz> LostSoulzzzz
#710 [12:01] <ToMaHawK23> my minecraft crash.. is the first time that happens
#711 [12:01] <ToMaHawK23> i dont know why :P
#712 [12:01] <DeafieBug> ToMaHawK23, and you did Dxdiag report, right?
#713 [12:01] <mrbitsage> can you look in the logs and see what kind of error there is?
#714 [12:01] <DeafieBug> oh wait
#715 [12:01] <DeafieBug> hold on
#716 [12:02] <ToMaHawK23> here is my Game Output: http://paste.ubuntu.com/13936199/ and my launcher log: http://paste.ubuntu.com/13936212/
#717 [12:02] <ToMaHawK23> Before this the game worked perfectly.
#718 [12:02] <DeafieBug> VanillaTweaker?
#719 [12:02] <ToMaHawK23> ?
#720 [12:03] <ToMaHawK23> i deleted my .minecraft and my minecraft launcher
#721 [12:03] <DeafieBug> Oh
#722 [12:03] <ToMaHawK23> and i installed again if that can be the error
#723 [12:03] <ToMaHawK23> but the same..
#724 [12:03] <DeafieBug> What is version of your launcher right now?
#725 [12:03] <ToMaHawK23> How can i see that? Sorry..
#726 [12:03] <LostSoulzzzz> i need help
#727 [12:03] <ToMaHawK23> i think is 1.6.48
#728 [12:04] <ToMaHawK23> is .EXE :P
#729 [12:04] <DeafieBug> Ok, You're on right launcher, ToMaHawK23
#730 [12:04] <ToMaHawK23> Yes.
#731 [12:04] <mrbitsage> maybe it's the LWJGL. try updating that heres the link
#732 [12:04] <mrbitsage> http://www.minecraftwiki.net/wiki/Tutorials/Update_LWJGL
#733 [12:04] <ToMaHawK23> I try that
#734 [12:04] <ToMaHawK23> All my drivers are okay. i use auto detect application of intel and it say i have all up to date
#735 [12:05] <DeafieBug> ToMaHawK23,
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#737 [12:05] <DeafieBug> Mind doing this instead?
#738 [12:05] <DeafieBug> ??> ToMaHawK23 win/dxdiag
#739 [12:05] <Absol> ToMaHawK23: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#740 [12:05] <Graphir> Bonjour Mojang. Je ne peut pas me connecter sur le launcher Minecraft mais pourtant je peut me conecter sur Minecraft.net et si j'utilise mon compte sur l'ordinateur de mon ami le compte marche mais pas sur mon ordinateur a moi . comment réglé se probleme ? J'ai Java 8 update 65 [64-bits] je n'ai pas d'antivirus Merci D'avence
#741 [12:05] <DeafieBug> ??> Graphir lang/fr
#742 [12:05] <Absol> Graphir: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#743 [12:05] * LostSoulzzzz [LostSoulzzzz@notlogged] has quit. (Quit: Web client closed)
#744 [12:05] <ToMaHawK23> mm DeafieBug how can i do a dxdiag?
#745 [12:06] <DeafieBug> ....
#746 [12:06] <DeafieBug> Follow Absol's instructions
#747 [12:06] <mrbitsage> the instructions are in the link
#748 [12:06] <ToMaHawK23> sorry! I dont see that!!
#749 [12:06] <Graphir> Hello Mojang. I can not connect to the Minecraft launcher but yet I can conecter me Minecraft.net and if I use my account on the computer on behalf of my friend works but not on my computer myself. problem is how to set? I update Java 8 65 [64-bit] I do not have antivirus To thank you avence
#750 [12:06] * Viniciur12345 [Viniciur12345@notlogged] has joined #minecrafthelp
#751 [12:06] <ToMaHawK23> Wait a moment :D
#752 [12:07] <mrbitsage> are you using your email or minecraft username to log in?
#753 [12:07] <mrbitsage> Graphir
#754 [12:07] <Graphir> YES
#755 [12:07] <mrbitsage> .....
#756 [12:08] <mrbitsage> which one?
#757 [12:08] <ToMaHawK23> DeafieBug, mi dxdiag is in spanish, it isnt a problem right?
#758 [12:08] <Graphir> u can help me
#759 [12:08] <ToMaHawK23> Mmm, here is my dxdiag: http://paste.ubuntu.com/13936819/
#760 [12:09] <mrbitsage> Graphir. one second
#761 [12:09] <ToMaHawK23> Graphir, i dont know how can i help you. Sorry
#762 [12:09] <mrbitsage> Êtes-vous en utilisant votre email pour vous connecter à minecraft ?
#763 [12:10] <mrbitsage> ou nom d'utilisateur ?
#764 [12:10] <DeafieBug> I have to go again -.-
#765 [12:10] <ToMaHawK23> DeafieBug, no problem.. Maybe there is someone who know how help me!
#766 [12:10] <Graphir> yes not work
#767 [12:11] <DeafieBug> ??> ToMaHawK23 win/downgrade
#768 [12:11] <Absol> ToMaHawK23: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#769 [12:11] <ToMaHawK23> But is obligatory?
#770 [12:11] <DeafieBug> reword it?
#771 [12:12] <mrbitsage> No. I need to know if you are using one or the other. Which one? Saying "Yes" does not help.
#772 [12:12] <ToMaHawK23> I played minecraft in win10 before
#773 [12:12] <mrbitsage> Also, Absol. Isn't that a bit of a drastic solution to the problem? I'm running minecraft on win 10 just finr
#774 [12:12] <mrbitsage> fine
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#778 [12:14] <ToMaHawK23> mrbitsage y played minecraft perfectly before in windows 10... and one day like all the others i wanted to play and here i am...
#779 [12:14] <mrbitsage> Did you update anything at all? Maybe some other software you installed or changed some settings somewhere else? Maybe Java settings?
#780 [12:14] <ToMaHawK23> Iam using the minecraft launcher who dont need java :P
#781 [12:15] <ToMaHawK23> i try with the other.. but the same error
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#783 [12:15] <mrbitsage> Ah. Ok. One sec
#784 [12:15] <ToMaHawK23> I have my drivers updated too
#785 [12:15] * f is now known as Guest72724
#786 [12:15] <ToMaHawK23> Ok, no problem..
#787 [12:17] <DeafieBug> ToMaHawK23, THat's because of your old OS files are still on the computer when you last run Minecraft.
#788 [12:18] <DeafieBug> Now 30 days have passed, it is removed from your computer.
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#791 [12:19] <mrbitsage> ToMa do you have a toshiba computer?
#792 [12:19] <ToMaHawK23> No, i have samsung computer
#793 [12:19] <ToMaHawK23> sorry, it isnt samsung...
#794 [12:20] <mrbitsage> so what is it?
#795 [12:20] <ToMaHawK23> Wait a sec
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#797 [12:21] <mrbitsage> Also, instead of just hte launcher log, could you paste the crash report?
#798 [12:22] <ToMaHawK23> I really dont know.. im asking but here anyone know.. My tower says Sentey :P
#799 [12:22] <JohnB> I purchased Minecraft for my grand niece. How do I get it into her name (email) etc? I have to use my email address and password for it top allow play.
#800 [12:23] <ToMaHawK23> im new in the computer so... i dont know how use perfectly :P
#801 [12:24] <mrbitsage> JohnB: To change the email on a Mojang account, visit account.mojang.com/me/settings. You can either have instructions sent to your current address, or if you don't have access to that email, you can have it changed by passing a security challenge.
#802 [12:24] <mrbitsage> You should also be able to update the password under there
#803 [12:25] <mrbitsage> and ToMa, that's fine. Could you please post the crash report? You have only posted the launcher log so far
#804 [12:25] <JohnB> Thank you!
#805 [12:26] <ToMaHawK23> mrbitsage in my laungher says Game Output. this can be the crash report? only are Game Output, Profile editor, Launcher log and update Notes in my launcher
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#807 [12:26] <ToMaHawK23> Anyway, here is the game output: http://paste.ubuntu.com/13936199/
#808 [12:26] <mrbitsage> there isn't a tab for crash report?
#809 [12:26] <ToMaHawK23> No.
#810 [12:26] <mrbitsage> hold on
#811 [12:27] <ToMaHawK23> Okayu
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#813 [12:27] <mrbitsage> can you go to your.minecraft folder and see if there is a folder for crash reports?
#814 [12:28] <mrbitsage> oh crap. I actually have to go now ToMa, gotta go study for an exam. I hope you get your problem fixed though
#815 [12:29] <ToMaHawK23> mrbitsage, no problem... when you go back?
#816 [12:29] <ToMaHawK23> here isnt a folder for crash reports
#817 [12:29] <ToMaHawK23> but
#818 [12:30] <ToMaHawK23> here are three text archives
#819 [12:30] <mrbitsage> i'll be back tomorrow about the same time as now or a little bit later
#820 [12:30] <ToMaHawK23> hs_err_pid1244 and two more
#821 [12:30] <ToMaHawK23> Okay, no problem
#822 [12:30] <mrbitsage> i'll look at them then if you are on
#823 [12:30] <ToMaHawK23> Good bye and good look in the exam.
#824 [12:31] <ToMaHawK23> or in the stury :P
#825 [12:31] <ToMaHawK23> study*
#826 [12:32] <mrbitsage> Thanks! and i think you have a display driver problem. that's what hs_err_pid errors typically mean. try figuring out who your computer manufacturer is, go to their site, get the latest display drivers, install, and try again. Good luck
#827 [12:32] <ToMaHawK23> Okay. bye
#828 [12:33] <mrbitsage> and last thing! try this driversweeper to remove all amd drivers after you install your drivers
#829 [12:33] <mrbitsage> http://phyxion.net/item/driver-sweeper.html
#830 [12:33] <mrbitsage> bye
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#839 [12:38] <Sympus> hallo, guys I would like some help
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#841 [12:39] <Sympus> I don't remember my password and my e-mail. All I need to know is just the name of e-mail so I can log in and regain my password.
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#847 [12:47] <Kitsuchan> When I try to open Minecraft 10 Beta, the Mojang logo comes up briefly, then it closes.
#848 [12:47] <Kitsuchan> I have tried updating my computer, uninstalling and reinstalling the game, checked my video drivers. No change.
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#855 [12:56] <bearcatben> How do build a steering wheel for a ship?
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#861 [13:02] <Clueless> I have problems logging in the error is: InvalidCredentialsException: minecraft no matching authserver.mojang.com found
#862 [13:05] <Kitsuchan> Is there anybody here to help?
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#868 [13:20] <Donibal> Hi
#869 [13:20] <Donibal> I cant login to my account that i have been using for 6 years
#870 [13:20] <Donibal> Does somebody know why?
#871 [13:21] <Donibal> I have migrated my account
#872 [13:27] * xMihai04 [xMihai04@notlogged] has joined #minecrafthelp
#873 [13:27] <xMihai04> Hi
#874 [13:27] <xMihai04> my minecraft account has been deleted
#875 [13:28] <xMihai04> can anyone help me about this?
#876 [13:28] <xMihai04> please
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#879 [13:30] <Clueless> I have problems logging in the error is: InvalidCredentialsException: minecraft no matching authserver.mojang.com found
#880 [13:30] <xMihai04> I have a proof about this!
#881 [13:32] * krisirterZX [krisirterZX@notlogged] has joined #minecrafthelp
#882 [13:34] <krisirterZX> help me, I have bought minecraft some days ago, then, today I tried to login and the game says invalid credential. I cant change skin, I cant log in and the minecraft page shows the account like if I never bought the game
#883 [13:36] <xMihai04> And me too
#884 [13:37] <Kitsuchan> I've been waiting almost an hour for an answer, I'm not seeing anybody getting responses
#885 [13:37] <DeafieBug> We all have personal life right now
#886 [13:37] <DeafieBug> We will be maye free in two hours
#887 [13:38] <krisirterZX> GIVE ME MY ACCOUNT BACK NOW
#888 [13:38] <Kitsuchan> Whoa calm down
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#890 [13:39] <DeafieBug> ??> krisirterZX scold/yelling
#891 [13:39] <DeafieBug> ??> krisirterZX scold/yell
#892 [13:39] <DeafieBug> ??> krisirterZX scold/caps
#893 [13:39] <DeafieBug> ffs.
#894 [13:39] <DeafieBug> ??> krisirterZX scold/patience
#895 [13:39] <Absol> krisirterZX: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#896 [13:39] <Absol> krisirterZX: In short, your supplications will be answered, in the order in which they are received.
#897 [13:40] <DeafieBug> ??> krisirterZX volunteers
#898 [13:40] <DeafieBug> ??> krisirterZX volunteer
#899 [13:40] <krisirterZX> huh ok
#900 [13:40] <DeafieBug> We're also all volunteers who are willing to help Mojang
#901 [13:40] <DeafieBug> s/help Mojang/help Minecrafters who is having techinal issues
#902 [13:42] <Kitsuchan> That's good to know DeafieBug
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#908 [13:46] <thomasandrews> I keep getting Connection Lost "Internal Exeption: java.io.IOException: An existing connection was forcibly closed by the remote host" error when connected to realms
#909 [13:46] <thomasandrews> vanilla 1.8.9
#910 [13:46] <krisirterZX> someone who can help?
#911 [13:47] * krisirterZX [krisirterZX@notlogged] has quit. (Quit: Web client closed)
#912 [13:47] <thomasandrews> I'll wait for help
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#914 [13:50] <Clueless> I have problems logging in the error is: InvalidCredentialsException: minecraft no matching authserver.mojang.com found somebody knows what to do?
#915 [13:51] <chibiace> Hello, I seem to be having troubles logging in to any account from my minecraft launcher or mojang.com. I get Error! Unknown e-mail address or password from the mojang site, and I get InvalidCredentialsException: Invalid credentials.
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#919 [13:54] <marrie_0318> I need helo
#920 [13:55] <marrie_0318> help
#921 [13:55] <chibiace> Having problems logging in to minecraft?
#922 [13:55] <marrie_0318> Yes
#923 [13:55] <marrie_0318> I can not play
#924 [13:55] <marrie_0318> i download minecraft but cant play
#925 [13:55] <chibiace> Same, there hasn't been a response yet from anyone. But you're the third person I've seen since I have joined help that has had login issues.
#926 [13:56] <marrie_0318> shit men
#927 [13:56] <Absol> marrie_0318: Please keep it civil
#928 [13:56] <marrie_0318> its makes me crazy
#929 [13:56] * Crystal|AFK is now known as CrystalMare
#930 [13:56] <marrie_0318> who can help>
#931 [13:56] <marrie_0318> nobody
#932 [13:56] <marrie_0318> ??
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#938 [14:05] <M2minecraftmom> I just installed minecraft for windows. When I click play, it crashes. Can anyone recommend a fix? This is the crash report: Initialization -- Details: Stacktrace: at ave.a(SourceFile:310) at net.minecraft.client.main.Main.main(SourceFile:124) -- System Details -- Details: Minecraft Version: 1.8.9 Operating System: Windows 10 (x86) version 10.0 Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM)
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#941 [14:05] <M2minecraftmom> 391744 bytes (152 MB) up to 523501568 bytes (499 MB) JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx512M -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M IntCache: cache: 0, tcache: 0, allocated: 0, tallocated: 0 Launched Version: 1.8.9 LWJGL: 2.9.4 OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current
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#943 [14:05] <M2minecraftmom> and client brand is untouched. Type: Client (map_client.txt) Resource Packs: Current Language: ~~ERROR~~ NullPointerException: null Profiler Position: N/A (disabled) CPU: <unknown>
#944 [14:06] <M2minecraftmom> Can anyone help me fix this?
#945 [14:06] <Maddymatel> Can someone help me to creat a server Ito play on don't understand how to ?
#946 [14:07] * IdontKnow [IdontKnow@notlogged] has joined #minecrafthelp
#947 [14:07] * estefanny1512 [estefanny1512@notlogged] has joined #minecrafthelp
#948 [14:07] <IdontKnow> I dont know my old minecraft nickname
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#950 [14:08] <IdontKnow> I dont know my old Minecraft premium account , my email on mojang is makedonsko@hotmail.com
#951 [14:08] <IdontKnow> password is Makedonsko01
#952 [14:09] <niel> dude
#953 [14:09] <niel> that was stupid
#954 [14:09] <niel> come on
#955 [14:09] <niel> go change your password NOW
#956 [14:09] <IdontKnow> where ?
#957 [14:09] <IdontKnow> on Mojang Account ?
#958 [14:09] * Sympus [Sympus@notlogged] has quit. (Quit: Web client closed)
#959 [14:09] <niel> I dont know but you just posted your password in a public chatroom
#960 [14:10] <IdontKnow> ok ...
#961 [14:10] <niel> with 164 people
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#963 [14:10] * estefanny1512 [estefanny1512@notlogged] has quit. (Client Quit)
#964 [14:10] <IdontKnow> i changed my password :)
#965 [14:10] <IdontKnow> i changed my password :)
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#969 [14:14] <Harris> hallo
#970 [14:14] <Harris> please help me
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#977 [14:16] <Jamana_> Hallo, Ich habe meine sicherheits fragen von Minecraft login vergessen was kann ich tun? bzw 2 von 3 weiß ich
#978 [14:18] <Jamana_> and i speak german
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#983 [14:20] <Jamana_> Hallo, Ich habe meine sicherheits fragen von Minecraft login vergessen was kann ich tun? bzw 2 von 3 weiß ich [21:19] <Jamana_> and i speak german
#984 [14:20] <rastaman> My phone dies sometimes playing pocket edition and the world im in changes from survival to creative and i lose everything in my inventory its happened three times and the last two times i lost really good tools some Dimond tools and armor lost gardening things and food wood lots of gold and iron some gems the second time i had just got back from a cave adventure thats why i lost so much it would be nice if you could fix
#985 [14:20] <sayyam> i tried donwloading minecraft and launched it then it said i needed graphic cards or something hers the crash report Minecraft was unable to start because it failed to find an accelerated OpenGL mode. This can usually be fixed by updating the video card drivers. --- BEGIN ERROR REPORT 7fe0271 -------- Generated 12/10/15 3:08 PM -- System Details -- Details: Minecraft Version: 1.5.2 Operating System: Windows 7 (x86) version 6.1 J
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#987 [14:21] <sayyam> Minecraft was unable to start because it failed to find an accelerated OpenGL mode. This can usually be fixed by updating the video card drivers.
#988 [14:21] <sayyam> what does that mean
#989 [14:22] <rastaman> can i get help with that problem
#990 [14:22] <sayyam> yeah me too
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#994 [14:24] <rastaman> My phone dies sometimes playing pocket edition and the world im in changes from survival to creative and i lose everything in my inventory its happened three times and the last two times i lost really good tools some Dimond tools and armor lost gardening things and food wood lots of gold and iron some gems the second time i had just got back from a cave adventure thats why i lost so much it would be nice if you could fix
#995 [14:25] * tehgooch [tehgooch@notlogged] has joined #minecrafthelp
#996 [14:25] <rastaman> fault
#997 [14:26] <thomasandrews> any idea about this Connection Lost issue. it only seems to have started after the 1.8.9 update when trying to connect to realms
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#1000 [14:27] <thomasandrews> not able to find anything recently posted when searching google for a solution
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#1003 [14:29] <chibiace> Hello, I seem to be having troubles logging in to any account from my minecraft launcher or mojang.com. I get Error! Unknown e-mail address or password from the mojang site, and I get InvalidCredentialsException: Invalid credentials.
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#1005 [14:32] <rastaman> so do we really get help here or not
#1006 [14:32] <DeafieBug> We're also all volunteers who are willing to help Mojang
#1007 [14:32] <DeafieBug> s/help Mojang/help Minecrafters who is having techinal issues
#1008 [14:32] <DeafieBug> We all have personal life right now
#1009 [14:32] * Yasem [Yasem@notlogged] has joined #minecrafthelp
#1010 [14:32] <DeafieBug> We will be maye free in later in evening or so.
#1011 [14:33] <Yasem> Hello
#1012 [14:33] <Yasem> I have lost my account details and need help?
#1013 [14:34] <Clueless> I need help i get the next message: InvalidCredentialsException: minecraft no matching authserver.mojang.com found
#1014 [14:34] <rastaman> why can you respond to that but nothing else
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#1016 [14:37] <DeafieBug> "Personal Live"
#1017 [14:37] <DeafieBug> Most of us are students attending College or having work that will ends about 6 o'clock
#1018 [14:39] <rastaman> okay i get that im a student and work but this game cost a lot of money and all i can talk to are to busy like i lost some good shit because my phone ive paid 99 cents for games that dont lose data when it dies
#1019 [14:39] <Absol> rastaman: Please keep it civil
#1020 [14:40] <mattym> rastaman, Your phone dying while you play is like someone shutting their computer off while the game is on. It causes possible corruption to your world saves.
#1021 [14:40] <mattym> rastaman, Unless you kept backups (which is very uncommon on a phone), there isnt much you can do about it.
#1022 [14:42] * Snuwwie [Snuwwie@notlogged] has joined #minecrafthelp
#1023 [14:42] <rastaman> but it changes completely changing to creative and losing everything in inventory my computer has shut off during play ive died cuz it didnt pause or something acceptable
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#1025 [14:43] <Snuwwie> http://prntscr.com/9d225n That shows up when I try to log into my account, it was PERFECTLY fine a couple of hours ago - please help
#1026 [14:43] <mattym> rastaman, Yes, thats what corruption means
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#1028 [14:43] <mattym> Snuwwie, Are you sure that is the Mojang account that you have Minecraft on?
#1029 [14:43] <Snuwwie> Ys
#1030 [14:44] <mattym> Snuwwie, What would your ingame username be?
#1031 [14:44] <Snuwwie> Snuwwie
#1032 [14:44] <mattym> Snuwwie, And the first username on the account?
#1033 [14:44] <Snuwwie> Gamer21kid
#1034 [14:44] * j6 [j6@notlogged] has joined #minecrafthelp
#1035 [14:44] <mattym> Snuwwie, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#1036 [14:45] <mattym> Snuwwie, Double check all the emails you use with that link
#1037 [14:45] <Snuwwie> Ok, I will try, if it doesnt work then I will PM you back, thanks for the help
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#1039 [14:45] <rastaman> last thing i guess probably something you cant fix cuz its pocket edition but my seed says 0
#1040 [14:46] <mattym> rastaman, If the map is corrupt its likely the seed data is corrupt. There isnt much you can do about this on pocket edition
#1041 [14:47] <chibiace> http://i.imgur.com/gDbyjfc.png I get this error. And I logged in just fine last night.
#1042 [14:47] <rastaman> thank you i didnt mean to seem un civil just wanted to confirm that there was nothing to be done
#1043 [14:48] <mattym> chibiace, Same error in the game and launcher?
#1044 [14:48] <Snuwwie> mattym, it didnt work
#1045 [14:48] <mattym> Snuwwie, Wait about 15 min to make sure the email doesnt come through
#1046 [14:48] <thomasandrews> is there a way to search the bug hopper for the error I seem to be getting?
#1047 [14:48] <Snuwwie> Ok
#1048 [14:48] <mattym> ??> Snuwwie mojang/email
#1049 [14:48] <Absol> Snuwwie: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1050 [14:48] <Absol> Snuwwie: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1051 [14:48] <mattym> Snuwwie, If it doesnt, then fill out the form Absol linked you
#1052 [14:48] <Snuwwie> Ok, thanks
#1053 [14:48] <mattym> thomasandrews, The Mojira bug site should have a search
#1054 [14:49] <chibiace> http://i.imgur.com/ClTKks7.png I get this error on the launcher.
#1055 [14:49] <thomasandrews> hopper.minecraft.net doesnt seem to have a search
#1056 [14:49] <mattym> ??> chibiace login/throttle
#1057 [14:49] <Absol> chibiace: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1058 [14:49] <Absol> chibiace: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1059 [14:49] <mattym> thomasandrews, What kind of issue is it?
#1060 [14:50] <thomasandrews> java.io.IOException: An existing connection was forcibly closed by the remote host
#1061 [14:51] <chibiace> I am guessing that;'s why it won't let me log into the mojang site then?
#1062 [14:51] <mattym> thomasandrews, Thats not a bug or hopper issue. That error is usually from some sort of connection issue
#1063 [14:51] <mattym> thomasandrews, When does that show up?
#1064 [14:51] <mattym> chibiace, Yes, your IP is locked out for 3 hours.
#1065 [14:52] <mattym> chibiace, Do not attempt to log in, or change/reset account info for that time. Then attempt to log in as normal
#1066 [14:52] <mattym> chibiace, If it still doesnt work, try the password reset then
#1067 [14:52] <thomasandrews> it shows up after about 30 seconds of being connected to a realm server, I get another error briefly before it connects too, but not long enough that I have been able to write it down to search it
#1068 [14:52] <mattym> thomasandrews, Do you get that on other servers?
#1069 [14:52] <thomasandrews> don't have any other realms that I am part of
#1070 [14:53] <mattym> thomasandrews, Do you know how to connect to a regular multiplayer server?
#1071 [14:53] <thomasandrews> sure do, have one for me to test?
#1072 [14:53] <mattym> thomasandrews, Yes, use our test server: mctest.ae97.net
#1073 [14:53] * chibiace [chibiace@notlogged] has quit. (Quit: Web client closed)
#1074 [14:53] <mattym> thomasandrews, Let me know if you can connect, or get the error
#1075 [14:54] * MOBYLE_GUMBALL [MOBYLE_GUMBALL@notlogged] has joined #minecrafthelp
#1076 [14:54] <thomasandrews> im in, ill see if it boots after 30ish
#1077 [14:55] * Inparadox [Inparadox@notlogged] has joined #minecrafthelp
#1078 [14:56] <Inparadox> Hello, Is anyone having issues logging in minecraft. It keeps saying my password is incorrect.. I did a password reset and when i enter the new password it still says it is incorrect. Done it a few times now
#1079 [14:57] <mattym> Inparadox, What happens if you attempt to log in on the website?
#1080 [14:57] * MOBYLE_GUMBALL [MOBYLE_GUMBALL@notlogged] has quit. (Client Quit)
#1081 [14:57] <Inparadox> Same thing
#1082 [14:57] * rastaman [rastaman@notlogged] has quit. (Ping timeout: 204 seconds)
#1083 [14:57] <mattym> ??> Inparadox login/throttle
#1084 [14:57] <Absol> Inparadox: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1085 [14:57] <Absol> Inparadox: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1086 [14:57] <thomasandrews> mattym; still connected, no errors
#1087 [14:57] <mattym> thomasandrews, Then its likely that there is some sort of connection issue between you and where that Realm is hosted
#1088 [14:58] <Inparadox> Alright, Thanks for the tip. I'll give that a try
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#1092 [14:58] <Snuwwie> Still no reply mattym
#1093 [14:58] <mattym> thomasandrews, Can you go to speedtest.net run a Speed Test, and get me the results link
#1094 [14:59] <mattym> Snuwwie, Then fill out the form Absol linked you
#1095 [14:59] <Snuwwie> Ok
#1096 [14:59] <mattym> Snuwwie, Let me know if you need it again or not
#1097 [14:59] <Snuwwie> Thanks for your help :)
#1098 [14:59] <Snuwwie> I can see it
#1099 [14:59] <mattym> ok
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#1102 [15:00] <thomasandrews> mattym, ping 8ms - download speed 16.96 - upload speed 12.13
#1103 [15:00] <mattym> thomasandrews, Not that bad. Like I said, its most likely an issue somewhere between you and where the server is hosted
#1104 [15:00] <mattym> thomasandrews, Or the Realm itself is offline
#1105 [15:01] <thomasandrews> the realm is online, like i said, it connects and I can run around for say 30 seconds, and then I get that error
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#1107 [15:02] <mattym> thomasandrews, Only other thing you can try to do is give your modem/router a restart.
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#1109 [15:02] <mattym> thomasandrews, If that doesnt help, then the issue is out of your control
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#1111 [15:02] <thomasandrews> i figured the issue was out of my control...just was trying to do my homework on the issue before giving up
#1112 [15:03] <thomasandrews> dont know that I can restart the modem/router...my coworkers might get grumpy with me
#1113 [15:03] <thomasandrews> though just 2 of them are really doing anything
#1114 [15:04] <mattym> thomasandrews, If its a workplace internet, its possible there are blocks to the serives Realms need
#1115 [15:04] <mattym> services*
#1116 [15:05] <thomasandrews> nope...im the IT guy...
#1117 [15:05] <thomasandrews> lol...but there might be an issue up stream of me, cox communications isnt the best
#1118 [15:05] <mattym> thomasandrews, Well then, gotta be a service drop between you and that specific Realm location
#1119 [15:06] * Guest65773 is now known as Extreme
#1120 [15:06] <thomasandrews> oddly enough, i just logged in to the realm is question, and it hasn't errored out yet
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#1122 [15:07] <thomasandrews> mattym; seems i am back and running...time to punch some trees i guess
#1123 [15:07] <mattym> thomasandrews, Someone somewhere reset a router..
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#1126 [15:09] <thomasandrews> mattym; appreciate the conversation, cheers mate
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#1134 [15:15] <The_Darkness_One> My minecraft account isn't working, it keeps saying that the credentials are wrong, but I even changed the password and it still won't work.
#1135 [15:16] <mattym> ??> The_Darkness_One login/throttle
#1136 [15:16] <Absol> The_Darkness_One: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1137 [15:16] <Absol> The_Darkness_One: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1138 [15:16] * Tibor_Kastavac [Tibor_Kastavac@notlogged] has joined #minecrafthelp
#1139 [15:16] <The_Darkness_One> I never got locked out.
#1140 [15:16] <The_Darkness_One> It just says incorrect username/password
#1141 [15:16] <DeafieBug> And now you do!
#1142 [15:16] <mattym> The_Darkness_One, It wouldnt say if you were. Based on the issue you are getting, those are the instructions
#1143 [15:18] <The_Darkness_One> As I said though, I never got locked out, it just says incorrect username/password, for both of my accounts, I tried signing in to either of them and neither worked.
#1144 [15:18] <The_Darkness_One> But I know the password and username were right
#1145 [15:18] <mattym> The_Darkness_One, If its happening to both, then it is the lockout
#1146 [15:18] <mattym> The_Darkness_One, If its happening to both, then it is the lockout
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#1148 [15:18] <mattym> The_Darkness_One, Do not attempt to log in or change the account info at all for 3 hours.
#1149 [15:18] <The_Darkness_One> I have it set to remember my password
#1150 [15:18] <mattym> The_Darkness_One, After that log in as you normallyu would
#1151 [15:18] <mattym> The_Darkness_One, After that log in as you normallyu would
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#1159 [15:29] <Lord_Ralex> 25
#1160 [15:40] <Clueless> I have problems connecting to minecraft i got the error: InvalidCredentialsException: minecraft no matching authserver.mojang.com found somebody knows wath to do?
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#1164 [15:49] <Gaemon1> hello, i'm back, were there this afternoon
#1165 [15:49] <Gaemon1> http://paste.ubuntu.com/13931236/
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#1167 [15:51] <Gaemon1> http://paste.ubuntu.com/13943987/
#1168 [15:52] <Gaemon1> Here are my logs This is a an exit code -805306369
#1169 [15:52] <Gaemon1> Hello, nice to meet you
#1170 [15:53] * Darksypher [Darksypher@notlogged] has quit. (Ping timeout: 204 seconds)
#1171 [15:56] <Gaemon1> In fact, it's been three days of hard web-research to find a way to make mc actually "not work" on my Lenovo T60. Windows 10 is giving me nerves. Even wifi is shaky
#1172 [15:57] <Gaemon1> Java's been uninstalled-reinstalled at least twenty times
#1173 [15:59] <Gaemon1> and cleanning registries and erasing .minecraft and redownloading, etc....So, I decided that that was it. I bought the thing myself.
#1174 [16:00] <Gaemon1> This is nearly the same error since wednesday, only, it migrate to a exit code-1 during yesterday tribulations.
#1175 [16:01] <Gaemon1> then came back to code -805306369
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#1177 [16:04] <Gaemon1> please don't hesitate answering by mail gael.fichet@gmail.com
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#1181 [16:09] <nicholas> ok, so i haven't played in a year or so, and i just can't remember my username or email asociated with the account. i know what passwords i would have used and when i send an email for a reset to the email i use i get nothing.
#1182 [16:10] <nicholas> ...
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#1187 [16:13] <Samuel_Rowan> I logged into my minecraft account today. I share it with my 3 brothers and after we each took our turn I couldn't log in. Is this in relation to mojang?
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#1189 [16:14] <Samuel_Rowan> I logged into my minecraft account today. I share it with my 3 brothers and after we each took our turn I couldn't log in. Is this in relation to mojang?
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#1192 [16:16] <Samuel_Rowan> I logged into my minecraft account today. I share it with my 3 brothers and after we each took our turn I couldn't log in. Is this in relation to mojang?
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#1194 [16:19] <Samuel_Rowan> tPlese elp
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#1196 [16:20] <Samuel_Rowan> Please Help me... I can't login to minecraft
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#1202 [16:25] <lil> i cant log into my game server it says we can not let you join since you are not on the same computer you logged on before
#1203 [16:26] <DeafieGamer> wat?
#1204 [16:26] <lil> i am still on my same comp , i researched this issue and five places said its a mojang issue
#1205 [16:26] <lil> i cant log into my multiplayer server
#1206 [16:26] <lil> several of us cant
#1207 [16:26] <lil> its showing us still logged in with our ips
#1208 [16:26] <lil> and were not logged it
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#1210 [16:27] <lil> we get that msg saying we can not let you join since you are ot on the same computer you logged on before
#1211 [16:27] <ALLAHBUILDJR> my minecraft lancher will work
#1212 [16:28] <lil> is this a mojang issue?
#1213 [16:28] <ALLAHBUILDJR> will not work
#1214 [16:28] <lil> anyone?
#1215 [16:28] <ALLAHBUILDJR> a whole page of crashes shows up
#1216 [16:29] <lil> guess no one is there
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#1221 [16:33] <Santi236> hola tengo un problema con el juego minecraft
#1222 [16:33] <Santi236> ¿porque no puedo iniciar el juego de minecraft?
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#1226 [16:36] <Mitchbuster> So I just tried migrating my Minecraft account, haven't played on it in a while and it says it has already been migrated to an account
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#1230 [16:41] <DeafieGamer> mic?....
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#1232 [16:48] * sgsg525 [sgsg525@notlogged] has joined #minecrafthelp
#1233 [16:48] <sgsg525> I NEED HELP
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#1239 [16:53] <Gaemon1> Hello
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#1244 [17:01] <Guest56087> Hello, I need help with changing my email on my Mojang account. I deleted my email that was registered with my Mojang account. I set up the account 3 years ago and have forgot the security questions and I don't know what to do, please help!
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#1247 [17:06] <Gaemon1_> No, still there ;)
#1248 [17:07] <Gaemon1_> OK, It seems to late for answering
#1249 [17:07] <Gaemon1_> so I'll ask tomorrow
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#1255 [17:14] <Jade_> Hello, I need to import my old premium minecraft account but I do not remember my username. I know the email I used to sign up/buy minecraft but when I go to the 'forgot my username' link and type in that email it doesn't send. I logged into mojong with my email and it works but when I go to import my old account I can't because I don't know my username.
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#1259 [17:17] <carsydog> hey
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#1261 [17:18] <Jade_> Hello, I need to import my old premium minecraft account but I do not remember my username. I know the email I used to sign up/buy minecraft but when I go to the 'forgot my username' link and type in that email it doesn't send. I logged into mojong with my email and it works but when I go to import my old account I can't because I don't know my username.
#1262 [17:19] <carsydog> I tried to change my migrated minecraft account password on mojang, but when I log into minecraft or minecraft.net it says invalid username/password. I have tried to reset it multiple times
#1263 [17:19] <carsydog> I tried to change my migrated minecraft account password on mojang, but when I log into minecraft or minecraft.net it says invalid username/password. I have tried to reset it multiple times
#1264 [17:20] * carsydog [carsydog@notlogged] has left #minecrafthelp
#1265 [17:20] <Jade_> Where are the help people?
#1266 [17:20] * eliasno [eliasno@notlogged] has joined #minecrafthelp
#1267 [17:20] <Techtronic> dead? missing? not sure
#1268 [17:21] <Jade_> I really need help with my situation. Does Mojang have a line I can call?
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#1270 [17:22] <GreyVulpine> Mojang does not.
#1271 [17:22] <GreyVulpine> For support on account issues, you can use Mojang's Support form at: https://help.mojang.com/customer/portal/emails/new
#1272 [17:22] <Jade_> Does Minecraft?
#1273 [17:22] <Jade_> I have been waiting for an email back from Mogang for a week.
#1274 [17:23] <GreyVulpine> That's pretty typical of Mojang's Support, they're always backlogged
#1275 [17:23] <Jade_> This is extreamly frustrating. I have been trying to fix my account for over six months and nothing has helped
#1276 [17:25] <Gaemon1_> Hello
#1277 [17:25] <Jade_> Hello, I need to import my old premium minecraft account but I do not remember my username. I know the email I used to sign up/buy minecraft but when I go to the 'forgot my username' link and type in that email it doesn't send. I logged into mojong with my email and it works but when I go to import my old account I can't because I don't know my username.
#1278 [17:25] <GreyVulpine> Jade_ - We cannot help you with that here.
#1279 [17:26] <Jade_> GreyVulpine, Where can I get help for that?
#1280 [17:26] <GreyVulpine> Jade_ - As I said, from Mojang's Support.
#1281 [17:26] <Jade_> Mojang support has done nothing for me.
#1282 [17:27] <GreyVulpine> And they're the only one who can help you.
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#1284 [17:29] <Gaemon1_> Hello GreyVulpine
#1285 [17:29] <GreyVulpine> Hello.
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#1288 [17:31] <Gaemon1_> I've got an issue with mc
#1289 [17:31] <GreyVulpine> What issue might that be?
#1290 [17:32] <Gaemon1_> can you help me with Exit Code: -805306369
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#1292 [17:32] <GreyVulpine> Gaemon1_ - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#1294 [17:32] <Gaemon1_> got these log
#1295 [17:32] <Gaemon1_> http://paste.ubuntu.com/13943987/
#1296 [17:32] <Gaemon1_> and
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#1298 [17:33] <Gaemon1_> http://paste.ubuntu.com/13946753/
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#1301 [17:34] <Gaemon1_> Past three days of java uninstalling
#1302 [17:35] <Gaemon1_> and I manage to update my drivers
#1303 [17:35] <Gaemon1_> every thing should really not be corrupted.
#1304 [17:36] <GreyVulpine> Hmm, wondering if it's because of your windows username.
#1305 [17:37] <GreyVulpine> Minecraft tends to not like special characters, the "ë" in your "Gaël" windows username for example.
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#1310 [17:38] <hackcr> my server timed out every time I loggin, http://paste.ubuntu.com/13946872/
#1311 [17:39] <Gaemon1_> really
#1312 [17:39] <Gaemon1_> that's amazing
#1313 [17:39] <alambre> es que mi minecraft dice que natives un error
#1314 [17:39] <lacedjays> I was about to beat the gMe. Got all my shit in the ender chests in end. Saved came on next day and my map (the real part like where my ranch was) was reset. I could only run a little until i fel off the edge
#1315 [17:39] <Absol> lacedjays: Please keep it civil
#1316 [17:40] <lacedjays> What do tou think happenedd
#1317 [17:40] <alambre> como arreglo el error natives error -1
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#1319 [17:41] <lacedjays> Is there a way to retrieve the ma0
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#1322 [17:42] <lacedjays> It was the most rotten glitch ever
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#1325 [17:43] <TheMageOfSweets> Hey, I tried to use a resource pack while playing Minecraft and now it won't even let me login without crashing. Can someone here help?
#1326 [17:44] <CubeTheThird> TheMageOfSweets, what pack? the sphax 512 pack?
#1327 [17:44] <TheMageOfSweets> I don't remember the name, but it was a realistic pack.
#1328 [17:45] <CubeTheThird> TheMageOfSweets, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
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#1330 [17:45] <hackcr> my server timed out every time i loggin, http://paste.ubuntu.com/13946872/
#1331 [17:45] <TheMageOfSweets> Okay, doing that.
#1332 [17:45] <MrRandom> Umm, okay, is there anything limited to what we ask, like mods, or plugins..
#1333 [17:45] <MrRandom> or both.
#1334 [17:46] <CubeTheThird> hackcr, ... wait, so is your issue a timeout or a crash?
#1335 [17:46] <CubeTheThird> MrRandom, we don't support either here
#1336 [17:46] <hackcr> both
#1337 [17:46] <MrRandom> Great .-...
#1338 [17:46] <TheMageOfSweets> Okay, I've done it CubeTheThird.
#1339 [17:47] <CubeTheThird> TheMageOfSweets, open the resourcepacks folder
#1340 [17:47] <TheMageOfSweets> Alright, done it.
#1341 [17:47] <hackcr> both
#1342 [17:47] <CubeTheThird> TheMageOfSweets, ok the pack should be there. Does it say in the name what size it is?
#1343 [17:47] <CubeTheThird> hackcr, one moment
#1344 [17:48] <CubeTheThird> hackcr, try download and install https://www.nvidia.com/download/driverResults.aspx/82758/en-us
#1345 [17:48] <TheMageOfSweets> Yeah. "[1.8]_R3D.CRAFT_SR-512x_v0,2.0"
#1346 [17:48] <hackcr> I have it already!
#1347 [17:48] <TheMageOfSweets> It's 261,750 KB.
#1348 [17:49] <CubeTheThird> TheMageOfSweets, ya, it's a 512 resource pack. Unless you've got a lot of RAM and video memory, you won't be able to use that
#1349 [17:49] <CubeTheThird> hackcr, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1350 [17:50] <TheMageOfSweets> Alright. I'm assuming I have to delete it now or no?
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#1352 [17:51] <CubeTheThird> TheMageOfSweets, yes remove it
#1353 [17:51] <CubeTheThird> TheMageOfSweets, if they offer a smaller one you could try that
#1354 [17:51] <TheMageOfSweets> Alright.
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#1356 [17:52] <TheMageOfSweets> My Minecraft is working now, thank you CubeTheThird.
#1357 [17:52] <CubeTheThird> awesome! glad it works
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#1360 [17:54] <kepkjp> I logged on to my realms and it says I am an outdated client even though I have 1.8.8
#1361 [17:54] <GreyVulpine> Latest is 1.8.9
#1362 [17:55] <kepkjp> I have no update pending in launcher
#1363 [17:56] <GreyVulpine> Launch Minecraft. Before hitting play, go to "Edit Profile". Look at "Use Version". What does it say?
#1364 [17:56] <kepkjp> the most current is 1.8.8
#1365 [17:56] <CubeTheThird> kepkjp, what do you get if you choose 'use latest version'
#1366 [17:56] <kepkjp> wait it was hidden in the snapshots thanks!
#1367 [17:57] <hackcr> http://paste.ubuntu.com/13947369/
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#1369 [17:57] <hackcr> http://paste.ubuntu.com/13947369/
#1370 [17:58] <CubeTheThird> hackcr, are you hosting the server on the same computer you play on?
#1371 [17:58] <hackcr> yep
#1372 [17:58] <CubeTheThird> hackcr, ah well you need to install 64 bit java for starters
#1373 [17:58] <CubeTheThird> ??> hackcr java/1.8
#1374 [17:58] <Absol> hackcr: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
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#1377 [18:00] <hackcr> java version 1.8.0_31
#1378 [18:00] <CubeTheThird> hackcr, ya. The most recent java is 1.8.0_66
#1379 [18:00] <CubeTheThird> hackcr, and you also only have 32 bit java installed
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#1381 [18:01] <hackcr> how to update
#1382 [18:01] <CubeTheThird> hackcr, go to the link Absol gave you
#1383 [18:02] <hackcr> then
#1384 [18:02] * Leon [Leon@notlogged] has joined #minecrafthelp
#1385 [18:02] <CubeTheThird> hackcr, install the 64 bit java for windows ?
#1386 [18:03] <Leon> yes
#1387 [18:04] <Leon> my email address and password not work
#1388 [18:04] * Gustavo6046 [Gustavo6046@notlogged] has joined #minecrafthelp
#1389 [18:04] <CubeTheThird> Leon, what happens when you try?
#1390 [18:04] <CubeTheThird> Leon, what happens when you try?
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#1392 [18:05] <Leon> i can't play de game in my computer
#1393 [18:05] <CubeTheThird> Leon, what happens when you try logging in?
#1394 [18:06] <Leon> the password and emai is correct
#1395 [18:06] <CubeTheThird> Leon, what EXACTLY does it tell you when you try them?
#1396 [18:08] * fabiorex777 [fabiorex777@notlogged] has joined #minecrafthelp
#1397 [18:08] <Leon> INVALID CREDENTIAL EXCEPTION
#1398 [18:08] <CubeTheThird> Leon, have you tried resetting your password?
#1399 [18:09] <Leon> yes, I can reset password
#1400 [18:10] <CubeTheThird> Leon, if you reset the password, and still cannot login, then your connection is being throttled
#1401 [18:10] <Leon> but the problem is the same
#1402 [18:10] <CubeTheThird> ??> Leon login/throttle
#1403 [18:10] <Absol> Leon: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1404 [18:10] <Absol> Leon: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1406 [18:12] <Leon> Oh thanks! I'll waiting
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#1409 [18:15] <Sunblaze> Hi yes, i can not buy minecraft using a paypal or even a credit card.
#1410 [18:15] <CubeTheThird> Sunblaze, what happens when you try?
#1411 [18:16] <Sunblaze> Says an error happened when buying
#1412 [18:16] <CubeTheThird> Sunblaze, does it say what the error was?
#1413 [18:16] <Gaemon1_> Ok, This seems akward, nevertheless. My Pc name is not including my name with ë...this is my windows account that is concerned...I don't understand
#1414 [18:17] <Sunblaze> no just says an error occured during your transaction
#1415 [18:17] <CubeTheThird> Sunblaze, what kind of credit card?
#1416 [18:17] <Sunblaze> mastercard
#1417 [18:17] <CubeTheThird> Sunblaze, is it pre-paid?
#1418 [18:17] * kirby|gone is now known as mrkirby153
#1419 [18:17] <Sunblaze> no
#1420 [18:18] <Gaemon1_> ok, I see that it appears every where in the paths...
#1421 [18:18] <CubeTheThird> Sunblaze, and it says the same error message regardless which method you use?
#1422 [18:18] <Sunblaze> yes, even on multiple devices
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#1424 [18:19] <CubeTheThird> Sunblaze, I recommend you contact the credit card company/bank to make sure they are not blocking international purchases to Sweden
#1425 [18:19] <Sunblaze> ok thanks
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#1436 [18:35] <hackcr> updating to java 1.8.0_66
#1437 [18:37] <hackcr> what do I do when I finish installing java1.8.0_66
#1438 [18:37] * Chroma|AFK is now known as Chromaryu
#1439 [18:38] <webrosc> reboot computer then try whatever it was you were doing
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#1442 [18:39] <JoeDuffy> hello?
#1443 [18:40] <JoeDuffy> i need help
#1444 [18:40] <webrosc> then ask your question
#1445 [18:40] <JoeDuffy> i cant get through the mojang security questions
#1446 [18:40] <Tuyvbgamer_> OLA ESTOU TENDO PROBLEMa para acessar o jogo, fala que preciso atualizar drives
#1447 [18:40] <Tuyvbgamer_> drives
#1448 [18:41] <JoeDuffy> it asks me my favourite icecream flavour my favourite job and my favourite cousin
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#1450 [18:41] <webrosc> Tuyvbgamer_, do you have a dxdiag log link?
#1451 [18:41] <JoeDuffy> how am i meant to know my favourite job it was 2 years ago i could of said astronaut
#1452 [18:41] <webrosc> JoeDuffy, you forot what answers you put then?
#1453 [18:41] <webrosc> forgot*
#1454 [18:41] <JoeDuffy> on the mojang website
#1455 [18:41] <Tuyvbgamer_> sim eu segui os passos do dixdiag
#1456 [18:41] <JoeDuffy> the security questions
#1457 [18:42] <webrosc> the idea of those questions is to put answers only you know
#1458 [18:42] <JoeDuffy> i dont know all 3 though
#1459 [18:42] <webrosc> ??> Tuyvbgamer_ lang/pt
#1460 [18:42] <Absol> Tuyvbgamer_: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1461 [18:43] <JoeDuffy> what do i do :(
#1462 [18:43] <apple> Hello? I'm having trouble connecting to a multiplayer server, but I don't think I can do anything about it (i believe it's the servers issue?) :'(
#1463 [18:43] <Tuyvbgamer_> http://paste.ubuntu.com/13948152/
#1464 [18:43] <JoeDuffy> apple contact the server administrator
#1465 [18:43] <webrosc> JoeDuffy, can you login to your mojang account at all?
#1466 [18:43] <JoeDuffy> yes i can log into the account
#1467 [18:43] <apple> kk
#1468 [18:44] <JoeDuffy> but i cant confirm my identity
#1469 [18:44] <webrosc> apple, yup, if its only that server being an issue contact the server people
#1470 [18:44] <JoeDuffy> im on this https://account.mojang.com/me/challenge
#1471 [18:44] <webrosc> JoeDuffy, ah in that case you'll have to contact Mojang to sort it for you
#1472 [18:44] <webrosc> ??> JoeDuffy mojang/email
#1473 [18:44] <Absol> JoeDuffy: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1474 [18:44] <Absol> JoeDuffy: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1475 [18:44] <apple> awe man never mind they just posted that the server is down for awhile and they're fixing it! sorry about that BYE have a nice day
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#1478 [18:45] <CubeTheThird> hackcr, run your server again
#1479 [18:45] <Tuyvbgamer_> I'm having trouble to update drivers
#1480 [18:45] <webrosc> Tuyvbgamer_, i know, one moment
#1481 [18:45] <ThatOneGuyLJ> CubeTheThird: Do you remembber me? You gave me a link to help my minecraft graphics work again. Do you think you could send me the link again?
#1482 [18:46] * hackcr [hackcr@notlogged] has quit. (Quit: Web client closed)
#1483 [18:46] <CubeTheThird> ThatOneGuyLJ, I'll need to see a dxdiag report
#1484 [18:46] <ThatOneGuyLJ> OK one second
#1485 [18:46] <webrosc> Tuyvbgamer_, download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#1486 [18:47] <Tuyvbgamer_> ok
#1487 [18:47] <ThatOneGuyLJ> http://paste.ubuntu.com/13948492/
#1488 [18:48] <JoeDuffy> webrosc:
#1489 [18:48] <webrosc> JoeDuffy, yes?
#1490 [18:48] <JoeDuffy> wassup
#1491 [18:48] <webrosc> JoeDuffy, contact Mojang, absol told you h ow
#1492 [18:48] <JoeDuffy> already done
#1493 [18:49] <ThatOneGuyLJ> CubeTheThird: It would be really appreciated if you could help
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#1496 [18:49] <CubeTheThird> ThatOneGuyLJ, one sec
#1497 [18:49] <CubeTheThird> ThatOneGuyLJ, download and install win 64 exe: https://downloadcenter.intel.com/download/25425/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-
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#1505 [18:59] <Jollan> Hello!
#1506 [19:00] <Jollan> I was in creative mode and I built an ender portal. I didnt plan on entering it. But as stupid as I am I was standing in the middle of it whilst building it. Which resulted in me entering the end..
#1507 [19:01] <Jollan> Ups, not my intention to send that yet ^^
#1508 [19:01] <jjs999jjs> k
#1509 [19:01] <webrosc> Jollan, ok, and?
#1510 [19:01] <Jollan> Anyways, I defeated the dragon to get out and I entered the new portal. Now I am lost, where is my house? :o
#1511 [19:01] <webrosc> the portal home returns you to spwan i beleive
#1512 [19:01] * domokido [domokido@notlogged] has joined #minecrafthelp
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#1515 [19:02] <CubeTheThird> ya it should be your spawnpoint
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#1517 [19:02] <domokido> I have problems with my going on to Multiplayer servers it always shows up like this java.lang.NullPointerException: group
#1518 [19:02] <Jollan> oh, that makes sense. Thanks! Too bad I was in creative and never 'slept' in a bed. I think my house is pretty far from where i spawned :(
#1519 [19:02] <domokido> I have problems with my going on to Multiplayer servers it always shows up like this java.lang.NullPointerException: group
#1520 [19:02] <CubeTheThird> domokido, what anti-virus and firewall software do you have?
#1521 [19:03] <domokido> McAfee
#1522 [19:03] <webrosc> Jollan, thrown eye of ender, may point you right direction
#1523 [19:03] <Jollan> Thanks for helping me. I will try to find it :-) Merry christmas!
#1524 [19:03] <ApexPredator29> Hello, I need help concerning reclaiming my account. I've been inactive for several months and am now just attempting to pick up my account again and am having troubles with my password. I thought perhaps it was a problem migrating my account or with my emails but mojang seems to hate any email I use and refuse any password I reset or make
#1525 [19:03] <webrosc> assuming there isn't another pottal close
#1526 [19:03] <CubeTheThird> domokido, mcafee is know to cause issues like that one. We recommended removing it and getting something else like avast
#1527 [19:03] <domokido> ok
#1528 [19:05] <minefit> hey i bought minecraft and downloaded it but i can only play demo and i can find anything to fix it please help me
#1529 [19:05] <minefit> cant*
#1530 [19:05] <CubeTheThird> minefit, what is your minecraft username?
#1531 [19:06] <minefit> minefit
#1532 [19:06] <CubeTheThird> minefit, login to account.mojang.com/me
#1533 [19:06] <minefit> i did and nothing
#1534 [19:06] <CubeTheThird> minefit, do you see your minecraft username on that page?
#1535 [19:06] <minefit> hold on
#1536 [19:07] <domokido> Welcome to #minecrafthelp! Please ask your question, don't ask to ask or wait for someone to help you. [19:01] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody will be around. [19:02] == jjs999jjs [~jjs999jjs@94.9.55.87] has quit [Client Quit] [19:02] == ApexPredator
#1537 [19:07] * patryck81 [patryck81@notlogged] has joined #minecrafthelp
#1538 [19:08] * Gustavo6046 [Gustavo6046@notlogged] has joined #minecrafthelp
#1539 [19:08] <patryck81> erro internaljava.lang.nullpointerexceptionj
#1540 [19:08] <Gustavo6046> hi I'm new to this channel
#1541 [19:08] <minefit> no i dont
#1542 [19:08] <CubeTheThird> Gustavo6046, do you need help with something?
#1543 [19:08] <CubeTheThird> minefit, then you are logging in with the wrong email
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#1545 [19:08] <minefit> wht do you mean?
#1546 [19:09] <Gustavo6046> is different the radius a normal and charged creeper trigger?
#1547 [19:09] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#1548 [19:09] <CubeTheThird> minefit, if your minecraft username is not on that mojang account, then it's on a different one
#1549 [19:09] <Gustavo6046> like, the normal creeper explodes if youre 5 blocks from it and the charged one at 9 blocks?
#1550 [19:09] <CubeTheThird> Gustavo6046, probably. It should say on the mniecraft wiki
#1551 [19:09] <domokido> Cube the third it says i cant download it
#1552 [19:09] <Gustavo6046> thanks, Im grateful
#1553 [19:10] <webrosc> Gustavo6046, http://minecraft.gamepedia.com/Charged_creeper#Charged_Creepers
#1554 [19:10] <webrosc> Gustavo6046, http://minecraft.gamepedia.com/Charged_creeper#Charged_Creepers
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#1557 [19:10] <minefit> but i never made one with a different account i only made one account
#1558 [19:11] <CubeTheThird> minefit, please test ALL your email on http://www.minecraft.net/retrievename
#1559 [19:11] * james [james@notlogged] has joined #minecrafthelp
#1560 [19:11] <minefit> ok brb
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#1564 [19:13] <domokido> hat@192.135.59.199] has joined #minecrafthelp [19:02] <domokido> I have problems with my going on to Multiplayer servers it always shows up like this java.lang.NullPointerException: group [19:02] <Jollan> oh, that makes sense. Thanks! Too bad I was in creative and never 'slept' in a bed. I think my house is pretty far from where i spawned :( [19:02] <domokido> I have problems with my going on to Multiplayer servers it always shows
#1565 [19:13] <domokido> [19:01] == domokido [webchat@cpe-104-32-80-92.socal.res.rr.com] has joined #minecrafthelp [19:01] -AuBot- Welcome to #minecrafthelp! Please ask your question, don't ask to ask or wait for someone to help you. [19:01] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody w
#1566 [19:13] <domokido> [19:01] == domokido [webchat@cpe-104-32-80-92.socal.res.rr.com] has joined #minecrafthelp [19:01] -AuBot- Welcome to #minecrafthelp! Please ask your question, don't ask to ask or wait for someone to help you. [19:01] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody w
#1567 [19:13] <CubeTheThird> domokido, stop spamming
#1568 [19:13] <webrosc> domokido, please stop the spamming
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#1572 [19:14] <ApexPredator29> Does anyone know of a chat where I can directly talk with mojang customer service?
#1573 [19:14] <Chromaryu> Nope
#1574 [19:14] <webrosc> ApexPredator29, via email
#1575 [19:14] <Gustavo6046> ApexPredator29: idk, maybe by phone
#1576 [19:15] <ApexPredator29> email is so slow
#1577 [19:15] <webrosc> nope, they don't have phone support, just email
#1578 [19:15] <ApexPredator29> but thanks for the recomendation
#1579 [19:15] <ApexPredator29> perhaps you all can help me
#1580 [19:15] <webrosc> whats the issue?
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#1582 [19:16] <Chromaryu> (3 helper :3)
#1583 [19:16] <ApexPredator29> Mojang is being a jerk to say the least. I am a long time minecraft member I hate the bureaucracy of all this stuff now but anyways. I try to log in (i've never changed my account username) and it says invalid password
#1584 [19:16] <minefit> ok i need to sgin in what was the link?
#1585 [19:16] * Jollan [Jollan@notlogged] has joined #minecrafthelp
#1586 [19:16] <ApexPredator29> so I go to log in to my minecraft.net account to reset the password or go to mojang account to change a password
#1587 [19:17] <ToMaHawK23> ApexPredator29: try contacting with mojang support
#1588 [19:17] <Afootpluto> ??> ApexPredator29 login/throttle
#1589 [19:17] <Absol> ApexPredator29: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1590 [19:17] <Absol> ApexPredator29: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1591 [19:17] <webrosc> yh, we can't fix account issue, only Mojang can
#1592 [19:17] <Jollan> Does anyone here have experience with the mo'creatures mod?
#1593 [19:17] <Afootpluto> ??> Jollan mods
#1594 [19:17] <Absol> Jollan: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1595 [19:17] <webrosc> try ewaiting the 3 hours, if you still can't get on, Mojang time
#1596 [19:17] <Gustavo6046> Jollan: whats the problem
#1597 [19:17] <Absol> Jollan: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1598 [19:18] <Gustavo6046> I can help jollan
#1599 [19:18] <ApexPredator29> thanks
#1600 [19:18] <ToMaHawK23> ApexPredator29: Here is the link of how can you contact with mojang https://help.mojang.com/customer/portal/emails/new
#1601 [19:18] <Gustavo6046> plis
#1602 [19:18] * gooodfight [gooodfight@notlogged] has quit. (Client Quit)
#1603 [19:18] <minefit> cube the third what was the link to sgin in?
#1604 [19:18] <webrosc> Gustavo6046, we don't do modded support here
#1605 [19:18] * gooodfight [gooodfight@notlogged] has joined #minecrafthelp
#1606 [19:18] <webrosc> minefit, to your mojang account?>
#1607 [19:18] <Gustavo6046> ok :( maybe next time when question is not mod related
#1608 [19:18] <minefit> yes
#1609 [19:18] <webrosc> minefit, https://account.mojang.com/me
#1610 [19:18] <minefit> thanks
#1611 [19:19] <Gustavo6046> in the wiki don't says if the creeper charged has a bigger trigger radius or not
#1612 [19:19] <Jollan> Oh, ok, sorry to bother you. Just couldnt find anywhere else to get help quickly. Have a merry christmas though :)
#1613 [19:19] <webrosc> Guest5681, its says its triggering is the same as a normal creeper, just has a bigger boom
#1614 [19:19] * lacedjays_ [lacedjays_@notlogged] has quit. (Ping timeout: 204 seconds)
#1615 [19:19] * Jollan [Jollan@notlogged] has quit. (Client Quit)
#1616 [19:19] <webrosc> Jollan, try the forum
#1617 [19:19] <webrosc> ...
#1618 [19:19] <Gustavo6046> webrosc: its me, not that guest
#1619 [19:19] <ToMaHawK23> lol
#1620 [19:20] <gooodfight> I can't login to minecraft because of a lack of updated graphics card drivers
#1621 [19:20] <webrosc> oops
#1622 [19:20] <ToMaHawK23> I have a big problem with my minecraft :P
#1623 [19:20] <webrosc> gooodfight, you have a dxdiag log link?
#1624 [19:20] <gooodfight> yes
#1625 [19:20] <webrosc> ToMaHawK23, and it is?
#1626 [19:20] <gooodfight> http://paste.ubuntu.com/13949083/
#1627 [19:20] <gooodfight> here it is
#1628 [19:20] <webrosc> gooodfight, one moment
#1629 [19:20] <ToMaHawK23> webrosc, we try before to repair but i have to downgrade to windows 7 :(
#1630 [19:20] <webrosc> ToMaHawK23, thewn downgrade
#1631 [19:21] <minefit> well he was right i used a different account
#1632 [19:21] <ToMaHawK23> i try that.. but when i wanna loggin in my account session of windows i cant...
#1633 [19:21] <webrosc> minefit, its often that ;)
#1634 [19:21] <minefit> lol i might come back thanks
#1635 [19:21] <webrosc> gooodfight, download and install http://www.nvidia.com/Download/driverResults.aspx/96073/en-us
#1636 [19:22] <ToMaHawK23> before the crash i play minecraft normaly in windows 10 T.T
#1637 [19:22] <Gustavo6046> gtg now bye
#1638 [19:22] <ToMaHawK23> and one day like the others the game crash
#1639 [19:22] <gooodfight> ok thanks webrosc ( ͡° ͜ʖ ͡°)
#1640 [19:22] <webrosc> ToMaHawK23, what exactly is the error, or is it a crash report?
#1641 [19:22] <ToMaHawK23> the worst day of my life (lol)
#1642 [19:22] * Gustavo6046 [Gustavo6046@notlogged] has quit. (Quit: Internet drops sucks!)
#1643 [19:23] <webrosc> if its a crash report post it to paste.ubuntu.com then link that here
#1644 [19:23] <ToMaHawK23> webrosc in my launcher isnt a crash report, only are Game Output, Launcher Log, Update notes and Profile editor:P
#1645 [19:23] <webrosc> then copy the game output, and launcher log to the site i just said
#1646 [19:23] <ToMaHawK23> okay
#1647 [19:24] * TheCrazyAviator [TheCrazyAviator@notlogged] has joined #minecrafthelp
#1648 [19:24] * mrkirby153 is now known as kirby|gone
#1649 [19:24] <ToMaHawK23> Launcher log: http://paste.ubuntu.com/13949327/
#1650 [19:24] <ToMaHawK23> game output http://paste.ubuntu.com/13949329/
#1651 [19:24] <ToMaHawK23> some things are in spanish.. sorry :P
#1652 [19:25] <webrosc> ah i see, thats a crash report you have
#1653 [19:25] <webrosc> can you do the same with this file C:\Users\pedrito\AppData\Roaming\.minecraft\hs_err_pid1312.log
#1654 [19:25] * ApexPredator29 [ApexPredator29@notlogged] has quit. (Quit: Web client closed)
#1655 [19:25] <ToMaHawK23> mmm yes, no problem
#1656 [19:26] <ToMaHawK23> here is, Webrosc: http://paste.ubuntu.com/13949372/
#1657 [19:26] <webrosc> looks like a driver crashing, can you do a new dxdiag log
#1658 [19:27] <ToMaHawK23> i do that and i dont remember the name of the user but he say to me i have to update my drivers
#1659 [19:27] <TheCrazyAviator> I can not connect to any servers on 1.8.8! THis morning it was working fine, now nothing works! Even Mineplex and Hypixel won't work. It says java.net.ConnectionException: Connection refused: no fursther information. I have tried truning firewall on andoff, nothing worked, re-installed minecraft, etc.
#1660 [19:27] <ToMaHawK23> i have all updated, i see this with the auto detect application of intel
#1661 [19:27] <ToMaHawK23> But wait a moment :D
#1662 [19:27] <webrosc> ToMaHawK23, auto detects don't always work
#1663 [19:27] * kirby|gone is now known as mrkirby153
#1664 [19:28] <mattym> TheCrazyAviator, Are the servers showing as online?
#1665 [19:28] <webrosc> TheCrazyAviator, what antivirus do you use?
#1666 [19:28] <TheCrazyAviator> How do I know
#1667 [19:28] <TheCrazyAviator> Um
#1668 [19:28] <ToMaHawK23> yes but im new in the world of computer and i dont know how i can do manually
#1669 [19:28] <TheCrazyAviator> I dont have an antiviruss
#1670 [19:28] <Afootpluto> ??> ToMaHawK23 win/dxdiag
#1671 [19:28] <Absol> ToMaHawK23: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1672 [19:28] <mattym> TheCrazyAviator, Does your ISP limit your monthly bandwith?
#1673 [19:29] <TheCrazyAviator> I'm not sure
#1674 [19:29] <TheCrazyAviator> sorry
#1675 [19:29] <ToMaHawK23> Yes, wait...
#1676 [19:29] <TheCrazyAviator> It worked fine before
#1677 [19:29] <TheCrazyAviator> I've played it for years
#1678 [19:29] <ToMaHawK23> Here is.. http://paste.ubuntu.com/13949442/
#1679 [19:29] <Afootpluto> ??> TheCrazyAviator tools/hjt
#1680 [19:29] <Absol> TheCrazyAviator: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1681 [19:29] <Absol> TheCrazyAviator: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1682 [19:29] <gooodfight> bye
#1683 [19:29] <mattym> TheCrazyAviator, A lot of times when people go from having it work to getting that error, its because an internet issue happened
#1684 [19:29] <TheCrazyAviator> What can I do?
#1685 [19:30] <gooodfight> thanks for the help webrosc by the way
#1686 [19:30] <Afootpluto> ??> ToMaHawK23 win/downgrade
#1687 [19:30] <Absol> ToMaHawK23: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1688 [19:30] * gooodfight [gooodfight@notlogged] has quit. (Quit: Web client closed)
#1689 [19:30] <webrosc> ToMaHawK23, ah yh your not running updated drivers
#1690 [19:30] <mattym> TheCrazyAviator, Follow the instructions Absol sent you
#1691 [19:30] <ToMaHawK23> Afootpluto: i know
#1692 [19:30] <TheCrazyAviator> Ok
#1693 [19:30] <ToMaHawK23> and how can i update then?
#1694 [19:30] * SantyDS [SantyDS@notlogged] has joined #minecrafthelp
#1695 [19:30] <webrosc> ToMaHawK23, one moment
#1696 [19:30] <minefit> ya im back
#1697 [19:30] <ToMaHawK23> Okay, no problem :D
#1698 [19:30] * SantyDS [SantyDS@notlogged] has quit. (Client Quit)
#1699 [19:31] <minefit> im back and i need help gain
#1700 [19:31] <minefit> again*
#1701 [19:31] <TheCrazyAviator> ok here: http://paste.ubuntu.com/13949501/
#1702 [19:31] <webrosc> ToMaHawK23, you were told to return to windows 7, you have not done so
#1703 [19:32] <webrosc> ToMaHawK23, that computer is too old to run windows 10 fully, you have to go back to windows 7 if you want to play minecraft on it
#1704 [19:32] <minefit> no one will help me?
#1705 [19:32] <ToMaHawK23> but
#1706 [19:32] <webrosc> minefit, saying i need help doesn't help, you need to say what help you need
#1707 [19:33] <webrosc> ToMaHawK23, no buts, thatd the ONLY option
#1708 [19:33] <ToMaHawK23> before the crash i play miencraft perfectly in windows 10*
#1709 [19:33] <webrosc> ToMaHawK23, then you got very lucky
#1710 [19:33] <webrosc> your GPU is way too old for windows 10, it won't even run windows 8 right
#1711 [19:33] <TheCrazyAviator> mattym
#1712 [19:33] <TheCrazyAviator> did u see my link
#1713 [19:33] <minefit> but i thought the people who helped me were still here
#1714 [19:34] <ToMaHawK23> lol, windows 10 works perfectly
#1715 [19:34] <ToMaHawK23> okay, no problem
#1716 [19:34] <webrosc> minefit, and you previously said it was letting you in, so how do we know its the same or different issue?
#1717 [19:34] <ToMaHawK23> Thanks for you help!!! good christmas
#1718 [19:34] <minefit> thought it worked
#1719 [19:35] <TheCrazyAviator> mattyM?????????
#1720 [19:35] <webrosc> minefit, so you can login to the account page, but the client is saying incorrect email/password
#1721 [19:35] <webrosc> ?
#1722 [19:35] <minefit> no
#1723 [19:35] <ToMaHawK23> i will find another solution good bye
#1724 [19:35] * ToMaHawK23 [ToMaHawK23@notlogged] has quit. (Quit: Web client closed)
#1725 [19:35] <TheCrazyAviator> mattym are u here?!?!?
#1726 [19:36] <webrosc> minefit, the explain your issue so i don't have to guess
#1727 [19:36] <TheCrazyAviator> I did what Absol said
#1728 [19:36] <webrosc> ??> TheCrazyAviator irc/multitasking
#1729 [19:36] <Absol> TheCrazyAviator: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1730 [19:36] <webrosc> ok that wasn't what i expected
#1731 [19:36] * ManInNeed [ManInNeed@notlogged] has joined #minecrafthelp
#1732 [19:36] <TheCrazyAviator> webrosc: how do i get there
#1733 [19:36] <ManInNeed> Hello?
#1734 [19:37] <webrosc> TheCrazyAviator, what i meanyt was people here are doing more than just helping on this channel, please be patient
#1735 [19:37] <TheCrazyAviator> ok
#1736 [19:37] <TheCrazyAviator> sorry
#1737 [19:37] <ManInNeed> I read the instructions, but I do need help
#1738 [19:37] <webrosc> many of the helpers are in school or work and can't help all the time as other stuff is important
#1739 [19:38] * ManInNeed [ManInNeed@notlogged] has quit. (Client Quit)
#1740 [19:38] <minefit> it says im signed in as minefit at everything witch is good but still says play demo whitch is bad i payed for iit
#1741 [19:39] <webrosc> ??> minefit account/bug/demo
#1742 [19:39] <Absol> minefit: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1743 [19:40] <webrosc> TheCrazyAviator, can you join this server? mctest.ae97.net
#1744 [19:40] <minefit> i read that thats how i got here that article doesnt help me
#1745 [19:40] <TheCrazyAviator> I will try
#1746 [19:40] <webrosc> minefit, the last part of that artical is to contact Mojang
#1747 [19:41] <TheCrazyAviator> yes i can
#1748 [19:41] <TheCrazyAviator> connect to it
#1749 [19:41] <minefit> i cant contact mojang i dont have a phone
#1750 [19:42] <webrosc> minefit, they do not do phone support dso your in luck
#1751 [19:42] * Techtronic [Techtronic@notlogged] has quit. (Read error: Connection reset by peer)
#1752 [19:42] <webrosc> ??> minefit mojang/email
#1753 [19:42] <minefit> really
#1754 [19:42] <Absol> minefit: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1755 [19:42] <Absol> minefit: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1756 [19:42] * Techtronic [Techtronic@notlogged] has joined #minecrafthelp
#1757 [19:42] <webrosc> TheCrazyAviator, what version of minecraft are you using?
#1758 [19:42] <minefit> ok
#1759 [19:42] * skims [skims@notlogged] has joined #minecrafthelp
#1760 [19:43] * skims [skims@notlogged] has quit. (Client Quit)
#1761 [19:45] <TheCrazyAviator> I am using 1.8.8
#1762 [19:45] <TheCrazyAviator> sorry i had to do something
#1763 [19:46] <webrosc> i can't see what the issue is, apart from something between you and the server
#1764 [19:46] <TheCrazyAviator> :(
#1765 [19:46] <webrosc> ir the server itself
#1766 [19:46] <webrosc> or*
#1767 [19:46] <TheCrazyAviator> Its all servers
#1768 [19:46] <TheCrazyAviator> but the one u showed me
#1769 [19:46] <webrosc> apart from our test server
#1770 [19:46] <TheCrazyAviator> Even Mineplex
#1771 [19:46] <webrosc> try joining some random small server
#1772 [19:47] <TheCrazyAviator> And it worked perfectly as it always has this moring
#1773 [19:47] <TheCrazyAviator> ok
#1774 [19:47] <webrosc> which would point to your internet being the issue
#1775 [19:48] <webrosc> when i say small server, i mean small, like under 50 players on it
#1776 [19:48] <TheCrazyAviator> Yes I can
#1777 [19:48] <TheCrazyAviator> it was a smalllllll server
#1778 [19:48] <TheCrazyAviator> thats weird
#1779 [19:48] <webrosc> so you can join small servers, not massive huge ones
#1780 [19:48] <TheCrazyAviator> Yep
#1781 [19:48] <webrosc> can you do a speedtest.net test and post a link to results
#1782 [19:48] <TheCrazyAviator> ok
#1783 [19:49] <TheCrazyAviator> about 43 mps
#1784 [19:49] <TheCrazyAviator> mbps*
#1785 [19:49] <webrosc> post a link to the results
#1786 [19:49] <TheCrazyAviator> I have to use the beta version
#1787 [19:50] <TheCrazyAviator> its not a link really
#1788 [19:50] <TheCrazyAviator> just a /#
#1789 [19:50] <webrosc> it still gives a share option
#1790 [19:50] <TheCrazyAviator> oh
#1791 [19:50] <TheCrazyAviator> http://beta.speedtest.net/result/4908139349
#1792 [19:50] * spamfire123 [spamfire123@notlogged] has joined #minecrafthelp
#1793 [19:51] <webrosc> do you know how to open cmd?
#1794 [19:51] <TheCrazyAviator> what?
#1795 [19:51] <TheCrazyAviator> is it a directory
#1796 [19:51] * odalis [odalis@notlogged] has joined #minecrafthelp
#1797 [19:52] <webrosc> click start menu, then in the search bar type cmd, open the cmd program, you'll get a black window open
#1798 [19:52] <TheCrazyAviator> oh a shell
#1799 [19:52] * spamfire123 [spamfire123@notlogged] has quit. (Client Quit)
#1800 [19:53] <webrosc> are you on linux?
#1801 [19:53] <TheCrazyAviator> I knoew how to use a shell mostly
#1802 [19:53] <TheCrazyAviator> no win 10
#1803 [19:53] <webrosc> its command prompt in windows
#1804 [19:53] <TheCrazyAviator> well, yeah
#1805 [19:53] <webrosc> in it, type
#1806 [19:53] <webrosc> ping mineplex.com
#1807 [19:53] <TheCrazyAviator> ok
#1808 [19:54] <webrosc> whats the numbers for min max and average?
#1809 [19:54] <TheCrazyAviator> Ping statistics for 199.83.134.3: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 38ms, Maximum = 50ms, Average = 41ms
#1810 [19:54] <webrosc> last line
#1811 [19:54] <webrosc> thats fine
#1812 [19:54] <TheCrazyAviator> pasted
#1813 [19:54] <webrosc> better than mine, i get 100 ish
#1814 [19:54] <webrosc> ok, thats me out of ideas
#1815 [19:54] <TheCrazyAviator> D:
#1816 [19:54] <TheCrazyAviator> ugh
#1817 [19:54] <TheCrazyAviator> thanks for your help thoguh
#1818 [19:55] <webrosc> everything looks fine, but big servers don't work
#1819 [19:55] <TheCrazyAviator> though
#1820 [19:55] <TheCrazyAviator> I dont know hwat to do
#1821 [19:55] <webrosc> only other thing i can suggest is call isp and see if they are doing anything to it
#1822 [19:55] <webrosc> only other thing i can suggest is call isp and see if they are doing anything to it
#1823 [19:55] * odalis [odalis@notlogged] has left #minecrafthelp
#1824 [19:55] <TheCrazyAviator> But its alwasy worked
#1825 [19:55] <webrosc> a big server will be sending alot of data
#1826 [19:56] <webrosc> it cou;ld be isp is limiting it as mattym said to begin with
#1827 [19:56] <webrosc> which would look right as you are fine on small servers
#1828 [19:56] <TheCrazyAviator> D: nooooooooo
#1829 [19:56] <TheCrazyAviator> dang it
#1830 [19:56] <TheCrazyAviator> What would i ask them?
#1831 [19:57] <webrosc> are they throttling you in any way, and explain why your asking, mention how its big servers you are having issue connecting to
#1832 [19:58] <minefit> webrocs im back
#1833 [19:58] <TheCrazyAviator> I doubt they would even know what MC is
#1834 [19:58] <minefit> is it to late to send mojang an email
#1835 [19:58] <TheCrazyAviator> No
#1836 [20:00] <TheCrazyAviator> YESSS Mineplex works again
#1837 [20:00] <TheCrazyAviator> Randomly
#1838 [20:00] <minefit> its 7 whitch means it should be 3 there for me
#1839 [20:00] <TheCrazyAviator> But thats the only server that works
#1840 [20:01] <webrosc> minefit, emails don't vanish after a time, they sit untill opened, but contact them, they are the ONLY people who can heklp you
#1841 [20:01] <webrosc> TheCrazyAviator, maybe issues on connection and its getting fixed slowly or something
#1842 [20:01] <TheCrazyAviator> Ok
#1843 [20:01] <minefit> i dont have a phone!
#1844 [20:01] <TheCrazyAviator> Thanks guys bye
#1845 [20:01] <minefit> :.(
#1846 [20:01] <webrosc> minefit, EMAIL
#1847 [20:02] * TheCrazyAviator [TheCrazyAviator@notlogged] has quit. (Quit: Web client closed)
#1848 [20:02] <webrosc> with the link you were provided
#1849 [20:02] <webrosc> they will get the email when they get into office monday morning and reply as soon as they can
#1850 [20:03] <minefit> i know but it says they responed to emails monday-friday
#1851 [20:03] <webrosc> and?
#1852 [20:03] <minefit> and what
#1853 [20:04] <webrosc> exactly
#1854 [20:04] <webrosc> they reply during weekdays, send mail now, they will reply soon as they can
#1855 [20:04] <minefit> exactly what?!?
#1856 [20:05] <minefit> its 3 for them they should all be asleep
#1857 [20:05] <webrosc> that doesn't matter, the email will be there for them monday morning
#1858 [20:06] * Surrs [Surrs@notlogged] has joined #minecrafthelp
#1859 [20:06] <minefit> thats a bad time in need to fix minecraft before moday
#1860 [20:07] <minefit> :.(
#1861 [20:07] <webrosc> you will just jhave to do something else untill they fix it
#1862 [20:07] * jj [jj@notlogged] has joined #minecrafthelp
#1863 [20:07] * aanonymous [aanonymous@notlogged] has joined #minecrafthelp
#1864 [20:07] <webrosc> go outside, play different games, watch tv/movies
#1865 [20:07] <Surrs> hi, I am having an issue with minecraft. It keeps crashing on windows 10. heres the deets http://paste.ubuntu.com/13950385/
#1866 [20:07] <webrosc> speak to real humans in the flesh
#1867 [20:07] * jj [jj@notlogged] has quit. (Client Quit)
#1868 [20:07] <webrosc> Surrs, one moment
#1869 [20:07] * ss [ss@notlogged] has joined #minecrafthelp
#1870 [20:07] * ss [ss@notlogged] has quit. (Client Quit)
#1871 [20:08] <minefit> its 7 o'clock at night what do you mean?!?
#1872 [20:08] <aanonymous> so i changed my email and my password but it still says that it is invalid, im putting everything in correctly but it wont work
#1873 [20:08] <webrosc> minefit, it doesn't matter, you will have to wait for mojang to reply, so do something else
#1874 [20:08] <webrosc> ??> aanonymous login/throttle
#1875 [20:08] <Absol> aanonymous: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1876 [20:08] <Absol> aanonymous: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1877 [20:08] <Absol> aanonymous: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1878 [20:09] * minefit [minefit@notlogged] has left #minecrafthelp
#1879 [20:10] <webrosc> Surrs, your drivers ar missing, download and run the exe here https://downloadcenter.intel.com/download/25188/Intel-HD-Graphics-Driver-for-Windows-10-64bit-3rd-Gen-BYT-
#1880 [20:10] <aanonymous> and your saying that if i change my password i can try again?
#1881 [20:11] <webrosc> Surrs, you may find it still gives the error though, if it does backup your saves and remove minecraft, then download the minecraft.msi from minecraft.,net and run that and then try minecraft
#1882 [20:11] <aanonymous> or i still have to wait 3 hours
#1883 [20:11] <webrosc> aanonymous, read what absol said
#1884 [20:11] <aanonymous> ok
#1885 [20:11] <webrosc> wait 3 hours, then reset password and try to login
#1886 [20:11] <aanonymous> thankyou
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#1892 [20:29] <ClimbingCat> My Minecraft is crashing every time i open a world and servers dont work. It may be my computer but i can play fine on laptops.
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#1895 [20:32] <denaligames> i need help i cannot connect to servers says server is under maintenance but its not my friends can join it
#1896 [20:34] <denaligames> please?
#1897 [20:35] <DeafGamer> which server?
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#1900 [20:36] <denaligames> cant connecct to servers says under maintenance but it isnt friends can join it
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#1907 [20:40] <DeafGamer> which server, denaligames
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#1909 [20:42] <denaligames> the archon
#1910 [20:42] <denaligames> any server
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#1913 [20:49] <yadira> hi ive bout minecraft and when i downloaded it,and opened it,it was giving me a bunch of codes saying why i couldnt play it plz help me (:
#1914 [20:52] <denaligames> keps saying servers down for inanimate but my friends can connect
#1915 [20:54] <denaligames> maintenance
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#1921 [21:04] * s is now known as Guest71968
#1922 [21:05] <Guest71968> Why is that when i play in different compatibilities the video card that displays when you press f3 is different?
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#1926 [21:14] <denaligames> am i gonna get helped?
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#1929 [21:38] <Ale> I need help to get the update for the drivers of mobil intel [R] 4 series Express Chipset Family
#1930 [21:39] <webrosc> on what OS Ale ?
#1931 [21:39] <Ale> W10 pro
#1932 [21:39] <webrosc> Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1933 [21:40] <Ale> Thanks
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#1936 [21:48] <rizz> how long does the mojang ip block last?
#1937 [21:48] <rizz> I cant log into my account and its so stuipid. I have a dang server to run
#1938 [21:49] <webrosc> 3 hours
#1939 [21:49] <webrosc> well 3 hours from last attempt
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#1941 [21:50] <Chromaryu> oh hai Grim_Reaper
#1942 [21:52] * denaligames [denaligames@notlogged] has joined #minecrafthelp
#1943 [21:53] <denaligames> cant connect to servers says under maintenance but friends can join them this goes with ALL servers
#1944 [21:53] <rizz> are the login servers just down?
#1945 [21:53] <rizz> My friend cant login as well
#1946 [21:53] <webrosc> .m
#1947 [21:53] <PangeaBot> (webrosc) 03Online: Login, Session, Skins, Website, Realms
#1948 [21:53] <denaligames> its being stupid all my friends can but i cant
#1949 [21:54] <rizz> It says its online but after a password reset it says its invalid
#1950 [21:54] <denaligames> i tried on two of my computer accounts and both my mc account and nothing worked
#1951 [21:54] <rizz> Email and username is invalid. After a crazy amount of resets to. W
#1952 [21:55] <webrosc> ??> rizz login/throttle
#1953 [21:55] <Absol> rizz: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1954 [21:55] <Absol> rizz: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1955 [21:56] <webrosc> denaligames, can you join this server? mctest.ae97.net
#1956 [21:56] <denaligames> ill try
#1957 [21:57] <denaligames> nope says down for maintenance
#1958 [21:57] <webrosc> what antivirus do you use?
#1959 [21:58] <denaligames> umm
#1960 [21:58] <webrosc> ??> denaligames tools/hjt
#1961 [21:58] <Absol> denaligames: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1962 [21:58] <Absol> denaligames: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1963 [21:58] <denaligames> k
#1964 [21:59] <rizz> To confirm the 3 hour login lock wont return any particular error right? Just invalid email/pass
#1965 [21:59] <webrosc> correct
#1966 [21:59] <denaligames> download it?
#1967 [21:59] <webrosc> denaligames, yes, then run it like absol said
#1968 [22:00] <denaligames> alright doing it as we speak
#1969 [22:02] <denaligames> http://paste.ubuntu.com/13953316/
#1970 [22:02] <denaligames> thats it right there
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#1972 [22:05] <denaligames> do u gotta read that all?
#1973 [22:05] <webrosc> looks like you maybe infected with malware etc
#1974 [22:05] <denaligames> oh?
#1975 [22:05] <webrosc> ??> denaligames av/malwaarebytes
#1976 [22:05] <webrosc> erm
#1977 [22:06] <webrosc> ??> denaligames av/malwarebytes
#1978 [22:06] <Absol> denaligames: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1979 [22:06] <denaligames> how can i get that out
#1980 [22:06] <Absol> denaligames: Download it here: http://www.malwarebytes.org/
#1981 [22:06] <webrosc> ??> denaligames av/adwcleaner
#1982 [22:06] <Absol> denaligames: ADWCleaner is an utility to clean a PC which is infested with malware.
#1983 [22:06] <Absol> denaligames: Download it here: https://toolslib.net/downloads/finish/1/
#1984 [22:06] <webrosc> download both of them and have them do full scans
#1985 [22:06] <denaligames> k
#1986 [22:07] <webrosc> you seem to be using panda security, remove that and get Avast instead
#1987 [22:07] <webrosc> ??> denaligames av/avast
#1988 [22:07] <Absol> denaligames: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1989 [22:07] <denaligames> remove panda?
#1990 [22:08] <webrosc> did you pay for it?
#1991 [22:09] <denaligames> dont think so laptop been given to me for a gift
#1992 [22:09] <denaligames> its free just said it
#1993 [22:09] <webrosc> its not a known antivirus, avast is trusted and known
#1994 [22:09] <webrosc> also we know avasty doesn't get in minecrafts way
#1995 [22:09] <denaligames> adw cleaner is scanning now
#1996 [22:11] <denaligames> do i set up all of those cleaners?
#1997 [22:11] <webrosc> yes
#1998 [22:11] <denaligames> avast is loading very slow is it normal?
#1999 [22:12] <webrosc> are you running the other scans at the same ytime?
#2000 [22:12] <webrosc> and did you remove panda first?
#2001 [22:12] <denaligames> yes panda is removed
#2002 [22:12] <webrosc> and you rebooted computer to complete the uninstall?
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#2004 [22:14] <denaligames_> adw is scanning first
#2005 [22:15] <webrosc> run the scans fully, clean any issues, reboot, install avast and run its scan, reboot and re run all scans again, then try minecraft
#2006 [22:15] <denaligames_> ok thanks i gotta restart pc ill brb
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#2009 [22:20] <denaligames> adw deleted some stuff it says it in a notepad
#2010 [22:21] <denaligames> the antimalaware keeps unresponding
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#2012 [22:23] <Loila> I need help with the custom npc mod
#2013 [22:23] <webrosc> ??> Loila mods
#2014 [22:23] <Absol> Loila: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2015 [22:23] <Absol> Loila: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#2017 [22:24] <denaligames> webrosc the stuff keeps freezing
#2018 [22:24] <webrosc> denaligames, then take your computer to a computer specialist to look at it
#2019 [22:24] <denaligames> anti malaware is scanning now
#2020 [22:25] <denaligames> if it breaks ill twice twice as much to get it fixed here getting new one soon
#2021 [22:26] <denaligames> my stuff is scanning now is it suppose to at the same time?
#2022 [22:27] <webrosc> it can, just maybe slower that way
#2023 [22:27] <denaligames> ok
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#2038 [23:30] <AppleBabies> Hello. I unfortunately at the moment cannot connect to my Minecraft account. Mojang's Status page says the auth servers are up, but...I don't believe that.
#2039 [23:37] <mattym> .m
#2040 [23:37] <PangeaBot> (mattym) 03Online: Login, Session, Skins, Website, Realms
#2041 [23:41] <AppleBabies> Right, but what is weird is even if I try to change my password, it says the email I use for my migrated account doesn't exist...
#2042 [23:41] <mattym> AppleBabies, Do you get the same errors in the games launcher and on the website?
#2043 [23:42] <AppleBabies> Yes
#2044 [23:42] <mattym> ??> AppleBabies login/throttle
#2045 [23:42] <Absol> AppleBabies: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2046 [23:42] <Absol> AppleBabies: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2047 [23:42] <AppleBabies> Ah, alright. I will just have to play again tomorrow. Didn't know they did this! Thank you!
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#2050 [23:58] <Kylie> I need help white being a dwarf
#2051 [23:58] <Kylie> Because I want to be a child