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#3 [00:10] <tnt132> I NEED HELP
#4 [00:10] <tnt132> pliz
#5 [00:11] <tnt132> my minecraft cars
#6 [00:11] <tnt132> pliz herp me
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#8 [00:11] <tnt132> waht
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#10 [00:13] <tnt132> WTF
#11 [00:14] <PixelMaster360> i need help guys
#12 [00:14] <tnt132> me yo
#13 [00:14] <tnt132> me to
#14 [00:15] <PixelMaster360> on my launcher the openGL is having a problem
#15 [00:15] <tnt132> me to my minecraft cars
#16 [00:15] <Andrio> ??> tnt132 launcher/crash-log
#17 [00:15] <Absol> tnt132: We need to see your crash log, which appears after a crash.
#18 [00:15] <Absol> tnt132: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#19 [00:15] <Andrio> ??> PixelMaster360 win/DXDiag
#20 [00:15] <Absol> PixelMaster360: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#21 [00:16] <tnt132> ok
#22 [00:16] <PixelMaster360> http://paste.ubuntu.com/13956090/
#23 [00:16] <PixelMaster360> i did the stuff
#24 [00:16] <PixelMaster360> and thats the url
#25 [00:17] <PixelMaster360> what now
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#27 [00:17] <Andrio> hm.
#28 [00:17] <tnt132> no play
#29 [00:18] <Andrio> PixelMaster360, are you using the latest Minecraft.msi from http://minecraft.net/download?
#30 [00:18] <PixelMaster360> idk let me see
#31 [00:19] <PixelMaster360> downloading now i believe
#32 [00:20] <Andrio> mm
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#35 [00:30] <tnt132> WTF
#36 [00:32] <Andrio> ?
#37 [00:34] <Andrio> ??> tnt132 launcher/crash-log
#38 [00:34] <Absol> tnt132: We need to see your crash log, which appears after a crash.
#39 [00:34] <Absol> tnt132: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#46 [00:50] <tnt132> no play
#47 [00:50] <tnt132> wahy
#48 [00:50] <tnt132> no
#49 [00:50] <tnt132> play
#50 [00:51] <tnt132> pliz halp me pliz
#51 [00:52] <tnt132> im sand
#52 [00:52] <tnt132> ]:
#53 [00:52] <tnt132> i neet help
#54 [00:53] <tnt132> pliz
#55 [00:53] <tnt132> guys
#56 [00:53] <tnt132> u isral
#57 [00:54] <Chromaryu> awell
#58 [00:54] <Chromaryu> tnt132:
#59 [00:54] <tnt132> waht
#60 [00:54] <Chromaryu> Read what absol said to you
#61 [00:54] <Chromaryu> if you can't, No help
#62 [00:54] <tnt132> im need help
#63 [00:55] <tnt132> pliz
#64 [00:55] <Chromaryu> Then read what absol said
#65 [00:55] <tnt132> WTF
#66 [00:55] <Chromaryu> ??> tnt132 launcher/crash-log
#67 [00:55] <Absol> tnt132: We need to see your crash log, which appears after a crash.
#68 [00:55] <Absol> tnt132: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#69 [00:56] <tnt132> ok
#70 [00:56] <Chromaryu> .. you sure, you can scroll up chat.
#71 [00:56] <tnt132> waht
#72 [00:57] <tnt132> isral
#73 [00:57] <tnt132> היי
#74 [00:57] <Chromaryu> >.>
#75 [00:57] <tnt132> זה לא עובד
#76 [00:57] <tnt132> למה זה לא עובד
#77 [00:57] <tnt132> למה
#78 [00:57] <tnt132> ויש פו ישראלים??
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#100 [01:50] <HEROBOT3542> hello
#101 [01:50] <HEROBOT3542> i have a prolem
#102 [01:52] <HEROBOT3542> when i record minecraft (with mod was been install corretly) it keep crashing
#103 [01:52] <HEROBOT3542> i am using OBS
#104 [01:54] * Luvsteak [Luvsteak@notlogged] has joined #minecrafthelp
#105 [01:55] <Luvsteak> Trying to verify a Your child has requested your permission for a Mojang account email but getting error when entering cc info
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#110 [02:04] <Dragonbronie> Help I am not recieving my email for reseting my security questions
#111 [02:04] <Dragonbronie> Or is there a way to change my email account to a different one
#112 [02:07] * Ubernewb [Ubernewb@notlogged] has joined #minecrafthelp
#113 [02:08] <Ubernewb> i cant log onto my account and ive reset my password 3 times and it says its still wrong
#114 [02:09] <Andrio> ??> Ubernewb login/throttle
#115 [02:09] <Absol> Ubernewb: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#116 [02:09] <Absol> Ubernewb: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#117 [02:09] <Andrio> ??> Dragonbronie account/email-missing
#118 [02:09] <Absol> Dragonbronie: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#119 [02:09] <Absol> Dragonbronie: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#120 [02:10] <Ubernewb> ive gotten the email to reset password and have done it but it keeps saying the credentials are wrong
#121 [02:11] <Dragonbronie> Ok I use AOL is the a way to switch emails without getting another account?
#122 [02:11] <Andrio> I don't know AOL.
#123 [02:12] <Ubernewb> all i knowe is that i cant play anything cuz i try to reset it and it doesnt work
#124 [02:14] <Dragonbronie> So absol your telling me I have to buy another mc account
#125 [02:14] <Dragonbronie> I have had this account forever
#126 [02:16] <Andrio> ...no.
#127 [02:17] <Andrio> You can email Mojang support to have the email address on your account changed, if need be.
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#135 [02:29] <jaxaroth> hello. i have big problem... i was cleaning my computer, so i did copy my saves, cleaned computer, get new minecraft and put there old saves. The problem is, when i launch minecraft and my biggest world, the save is half deleted, it dont have last 100-150 hours there, how is that even possible? some of stuff still is in the world, but my latest buildings just... gone, like last 100 hours didnt even happened! what can i do with it?
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#142 [02:58] <Cosmicpvper> hi
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#145 [03:02] <Cosminpvper> Unable to launch Minecraft
#146 [03:02] <Cosminpvper> After I click on Play, nothing happens
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#148 [03:21] <Cosminpvper> Task Manager says : Java (Not Responding)
#149 [03:21] <Cosminpvper> I have Windows 10
#150 [03:22] <Wispath> Hello. I recently tried to play minecraft again after a hiatus, and couldn't connect to any server. All attempts result in "java.lang.NullPointerException: group". I have tried updating java and redownloading minecraft, but the error persists. The launcher shows the error as "java.lang.NullPointerException: group at io.netty.bootstrap.AbstractBootstrap.group(AbstractBootstrap.java:80) ~[netty-all-4.0.23.Final.jar:4.0.23.Final] at ek.a(SourceFile:264)
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#158 [03:35] <BlackFierceWolf> I minecraft keeps on crashing
#159 [03:35] <BlackFierceWolf> My Minecraft keep crashing
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#162 [03:43] <leroicalin> http://paste.ubuntu.com/13960742/
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#166 [03:56] <BlackFierceWolf> I need help any one there
#167 [03:56] <BlackFierceWolf> It says this everytime I try and start minecraft
#168 [03:57] <BlackFierceWolf> It says I have an outdated driver
#169 [04:01] * XDwergjeX [XDwergjeX@notlogged] has joined #minecrafthelp
#170 [04:04] <Andrio> ??> BlackFierceWolf win/DXDiag
#171 [04:04] <Absol> BlackFierceWolf: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#172 [04:04] <XDwergjeX> Hi, I have 2 accounts on 2 different PC's, on my desktop it works because I have a different graphics card on my laptop I can't play anymore for about 2 months now due to outdated graphics driver problems. Who can help me with what to do about this ?
#173 [04:05] <BlackFierceWolf> I've already done that
#174 [04:05] <Andrio> XDwergjeX, old laptop? Many old ones don't fully support Windows 10.
#175 [04:05] <Andrio> BlackFierceWolf, show me the link to your DXDiag report
#176 [04:05] <XDwergjeX> Yes it's a Lonovo Pro 5000
#177 [04:05] <Andrio> mm
#178 [04:05] <Andrio> ??> XDwergjeX win/DXDiag
#179 [04:05] <Absol> XDwergjeX: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#180 [04:06] <BlackFierceWolf> Absol It ------------------ System Information ------------------ Time of this report: 12/12/2015, 19:33:18 Machine name: WOLF-PC Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: English (Regional Setting: English) System Manufacturer: Medion System Model: E6228 BIOS: BIOS Date: 04/26/12 15:22:31 Ver: 04.06.05 Processor
#181 [04:06] <BlackFierceWolf> oh link oops
#182 [04:06] <XDwergjeX> im in DX diag
#183 [04:06] <Andrio> mm
#184 [04:07] <XDwergjeX> Mobile Intel 4 Series Express Chipset Family
#185 [04:07] <BlackFierceWolf> Absol http://paste.ubuntu.com/13961498/
#186 [04:08] <Andrio> XDwergjeX, that one is unsupported on Windows 10.
#187 [04:08] <XDwergjeX> version WDDM 1.1
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#189 [04:08] <Andrio> BlackFierceWolf, that isn't the DXDiag report.
#190 [04:08] <BlackFierceWolf> I'll try again
#191 [04:10] <BlackFierceWolf> Absol http://paste.ubuntu.com/13961545/
#192 [04:10] <XDwergjeX> report when i open Minecraft to play
#193 [04:10] <XDwergjeX> Time: 12/12/15 10:58 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwjgl.opengl.Display.create(Display.ja
#194 [04:10] <Andrio> XDwergjeX, you'll need to downgrade to Windows 7, or use your other PC.
#195 [04:10] <XDwergjeX> OK thx when will it be ok for windows 10 then ?
#196 [04:10] <BlackFierceWolf> Andrio http://paste.ubuntu.com/13961545/
#197 [04:11] <Andrio> XDwergjeX, I'm afraid it probably won't be.
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#199 [04:11] <XDwergjeX> OK thx Andrio !!
#200 [04:11] <BlackFierceWolf> Andrio, Absol http://paste.ubuntu.com/13961545/
#201 [04:11] <Andrio> BlackFierceWolf, try installing this driver: https://downloadcenter.intel.com/download/22521/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#202 [04:12] <BlackFierceWolf> thx
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#205 [04:14] <beastmikey94> ------------------
#206 [04:14] <BlackFierceWolf> Andrio Um it says your computer doesn't meet the mininum requirements
#207 [04:14] <Andrio> Hm.
#208 [04:15] <BlackFierceWolf> So what now?
#209 [04:17] <beastmikey94> how do i fix graphics driver are outdated
#210 [04:17] * XDwergjeX [XDwergjeX@notlogged] has quit. (Ping timeout: 204 seconds)
#211 [04:18] <BlackFierceWolf> Andrio If you want to see it again http://paste.ubuntu.com/13961545/
#212 [04:18] <Andrio> beastmikey94, usually by installing the proper driver.
#213 [04:19] <Andrio> ??> beastmikey94 win/DXDiag
#214 [04:19] <Absol> beastmikey94: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#215 [04:19] <Andrio> BlackFierceWolf, in that case I'm not sure.
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#218 [04:21] <BlackFierceWolf> You did your best Andrio I'll try a different way
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#223 [04:25] <beastmikey94> i did but it didnt work
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#228 [04:41] <MinecraftNoob> It crashes and says it's outdated
#229 [04:41] <MinecraftNoob> Minecraft crashes and says driver card is outdated
#230 [04:44] <MinecraftNoob> Anyone there?
#231 [04:45] * Wish [Wish@notlogged] has joined #minecrafthelp
#232 [04:45] <MinecraftNoob> Minecraft crashes and says driver card is outdated
#233 [04:45] <MinecraftNoob> Anyone there?
#234 [04:45] <MinecraftNoob> Minecraft crashes and says driver card is outdated
#235 [04:45] <MinecraftNoob> Anyone there?
#236 [04:46] <Wish> same here - crash of minecrash, reporting Pixel format not accelerating
#237 [04:46] <Wish> accelerated*
#238 [04:46] <MinecraftNoob> I need help badly
#239 [04:47] <MinecraftNoob> I really love minecraft
#240 [04:47] <Clock> post the link to your dxdiag
#241 [04:47] <MinecraftNoob> http://paste.ubuntu.com/13962220/
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#243 [04:48] <MinecraftNoob> Clock Any Idea?
#244 [04:50] <MinecraftNoob> Clock Hello?
#245 [04:50] <Clock> MinecraftNoob, try the driver here http://www1.medion.de/downloads/download.pl?lang=de&filename=vgae6228_p6635in_w7_w8.exe&id=11168&type=treiber
#246 [04:51] <MinecraftNoob> Clock I'm just making sure Is it a virus?
#247 [04:51] <Clock> ??> MinecraftNoob scold/reverse-trolling
#248 [04:51] <Absol> MinecraftNoob: This is a community of people volunteering their time to offer technical support for a game which they enjoy, and wish to help others to be able to enjoy. We are here to help. We are not here to fool you or waste your time.
#249 [04:51] <Absol> MinecraftNoob: We offer the best advice we have. Nothing other than experience is forcing us to offer any specific solutions; and nothing is forcing you to follow our advice if you don't like it.
#250 [04:51] <MinecraftNoob> K just making sure
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#252 [04:53] <MinecraftNoob> Just making sure because Clock isn't @ or +
#253 [04:54] * Crystal|AFK is now known as CrystalMare
#254 [04:56] <Andrio> Seems fine to me.
#255 [04:57] <MinecraftNoob> Clock : It doesn't work
#256 [04:59] <MinecraftNoob> My pc is almost impossible to fix
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#272 [05:38] <robi> 13963546
#273 [05:38] <robi> http://paste.ubuntu.com/13963546/
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#281 [05:46] <susie> i cant log in
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#283 [05:47] <susie> my son cant remember his passwords and i dont know which email we used to set it uop
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#288 [05:57] <Wish> anyone familiar with an OpenGL2.1 version for Intel Q45 chipset?
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#291 [06:00] <Andrio> As far as I can find, that chipset only supports OpenGL 2.0.
#292 [06:00] <Andrio> ??> Wish GPU/Intel/IG4
#293 [06:00] <Absol> Wish: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#294 [06:00] <Absol> Wish: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#295 [06:01] <Wish> thx Absol, I will try
#296 [06:02] <Wish> Thx Andrio for the efforts!
#297 [06:03] <Andrio> no problem...
#298 [06:03] <Adrimare49> Hello guys i've a big problem when i try to run my Minecraft i'll send you a link of my dxDiag : http://paste.ubuntu.com/13963886/ Help me pls ! I'm french, so try to speak esay english :3
#299 [06:06] <Andrio> Adrimare49, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#300 [06:06] <Wish> hm. 1.7.2 still crashes on the OpenGL issue
#301 [06:06] <Wish> same for 1.6.4
#302 [06:07] <Adrimare49> Any others solutions ? :3
#303 [06:09] <Clock> Adrimare49, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
#304 [06:10] <Clock> Wish, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#305 [06:13] <Wish> thx Clock
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#308 [06:15] <Wish> quit
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#315 [06:19] <aLI112> hello
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#318 [06:20] <aLI112> i have problem with frame drop
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#321 [06:21] <sadfasdfdasfa> i have a problem with whenever i try to open a map it crashes
#322 [06:22] <aLI112> i have problem with frame drop after i installed windows 10 like my fps was 40 on windows 7 but after i upgrade my fps drop from 30 to 10 and it goes 20 and 9 again
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#331 [06:41] <alexramsey92> hii
#332 [06:42] <alexramsey92> is sombody got a crush in minecraft with the new version
#333 [06:43] <alexramsey92> guys
#334 [06:43] <alexramsey92> !
#335 [06:43] <alexramsey92> dude fuck this shit
#336 [06:43] <Absol> alexramsey92: Please keep it civil
#337 [06:44] <alexramsey92> the fuck
#338 [06:44] * Absol kicked alexramsey92 from #minecrafthelp (Reason: lexramsey92 :Keep it civilized, you are just a human)
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#341 [06:50] <mcnagicfan> http://paste.ubuntu.com/13965300/
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#343 [06:52] <mcnagicfan> please view this link. (this may result of you leaving the client) http://paste.ubuntu.com/13965300/
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#347 [07:00] <denaligames> cant connect to servers
#348 [07:01] * xCoMaNdOcOoKiEx [xCoMaNdOcOoKiEx@notlogged] has joined #minecrafthelp
#349 [07:02] <mcnagicfan> are you on wifi?
#350 [07:02] <denaligames> yup
#351 [07:02] <mcnagicfan> http://paste.ubuntu.com/13965300/
#352 [07:03] <mcnagicfan> dont follow that
#353 [07:03] <denaligames> k
#354 [07:03] <mcnagicfan> its my report on pixel format not accelerated
#355 [07:03] <denaligames> ok
#356 [07:04] <xCoMaNdOcOoKiEx> whenever i run minecraft launcher i get "408 Request Time-out". and when i try to join a server i get"java.lang.nullpointerexception:group
#357 [07:04] <mcnagicfan> ok show me a link to a screenshot you took
#358 [07:05] <mcnagicfan> you too, denali
#359 [07:05] <mcnagicfan> http://paste.ubuntu.com/13965300/
#360 [07:06] <denaligames> what do i take a screenshot of
#361 [07:06] <denaligames> what my game says?
#362 [07:06] <mcnagicfan> the report when you tried to run the server
#363 [07:07] <denaligames> where find that
#364 [07:07] * BigTopo [BigTopo@notlogged] has joined #minecrafthelp
#365 [07:07] <mcnagicfan> in the launcher logs
#366 [07:08] <mcnagicfan> bigtopo take a look at this: http://paste.ubuntu.com/13965300/ driver: nvidia
#367 [07:08] <denaligames> k 1 sec
#368 [07:09] <BigTopo> i try this but put I have to pay, and I PAY MINECRAFT PREMIUM... mcmagicfran
#369 [07:09] <mcnagicfan> oh..... you cannot fix pixel format not accelerated?
#370 [07:10] <denaligames> what i do put the log on?
#371 [07:10] * Clock1 is now known as Clock
#372 [07:10] <mcnagicfan> ubtunu pastebin
#373 [07:10] <Andrio> mcnagicfan, try installing this driver: http://www.nvidia.com/download/driverResults.aspx/94229/en-us
#374 [07:11] <mcnagicfan> and send the link to me
#375 [07:11] <Andrio> ??> BigTopo ask/wtf
#376 [07:11] <Absol> BigTopo: Please form your question in the form of a question. Whatever you just said was unclear.
#377 [07:12] <denaligames> http://pastebin.com/DWHGdZQh there u go mcnagicfan
#378 [07:14] <mcnagicfan> could you post all of it? plus it wasnt the right pastebin. http://pastebin.ubuntu.com/
#379 [07:14] <Clock> ??> xCoMaNdOcOoKiEx tootls/hjt
#380 [07:14] <Clock> ??> xCoMaNdOcOoKiEx tools/hjt
#381 [07:14] <Absol> xCoMaNdOcOoKiEx: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#382 [07:14] <Absol> xCoMaNdOcOoKiEx: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#383 [07:14] <BigTopo> and I've noticed what the problem is, I have pluggins installed, and to play minecraft pluggins needed, someone could tell me any program that serves to install pluggins? Thank you;)
#384 [07:15] <denaligames> thats all thats in the logs
#385 [07:15] <xCoMaNdOcOoKiEx> whenever i run minecraft launcher i get "408 Request Time-out". and when i try to join a server i get"java.lang.nullpointerexception:group ~~~~~Launcher Log:http://pastebin.com/3Q926CJK~~~~~Launcher Errorhttp://www.imagebam.com/image/c03b20452253827~~~~~Server Errorhttp://www.imagebam.com/image/ad9978452253969
#386 [07:15] <Clock> xCoMaNdOcOoKiEx, follow Absol's instructions
#387 [07:16] <Clock> ??> BigTopo mods
#388 [07:16] <Absol> BigTopo: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#389 [07:16] <Absol> BigTopo: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#391 [07:16] * CooLGirL3 [CooLGirL3@notlogged] has joined #minecrafthelp
#392 [07:16] <CooLGirL3> hi
#393 [07:17] <mcnagicfan> go to launcher visibility. and select keep the launcher open
#394 [07:17] <napster> Minecraft does not launch. Says - update your video drivers. But I think my drivers are updated already
#395 [07:17] <Clock> napster, post the link to your dxdiag
#396 [07:18] <napster> http://paste.ubuntu.com/13965970/
#397 [07:18] * Mattia7821 [Mattia7821@notlogged] has joined #minecrafthelp
#398 [07:18] <Mattia7821> Ho cancellato il mio mondo per sbaglio cosa posso fare per recuperarlo?
#399 [07:19] <CooLGirL3> i cant connect a server
#400 [07:19] <Clock> napster, download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#401 [07:19] <mcnagicfan> www.intel.com/p/en_US/support/detect
#402 [07:19] <napster> okay. any further steps after that?
#403 [07:19] <CooLGirL3> javalangnullpointererror :group
#404 [07:19] <Clock> ??> Mattia7821 lang/it
#405 [07:19] <Absol> Mattia7821: Parliamo solo Inglese qui. Puoi usare, se vuoi, un traduttore come https://translate.google.com/#it/en
#406 [07:19] <xCoMaNdOcOoKiEx> http://paste.ubuntu.com/13966079/ THIS IS MY TREND MICRO HIJACKTHIS LOG
#407 [07:19] <denaligames> http://www.imagebam.com/image/5d9242452254245 mcnagicfan this is what it says on my mc
#408 [07:19] <Clock> napster, restart the computer and try mc
#409 [07:20] <napster> okay. thanks
#410 [07:20] <Clock> ??> xCoMaNdOcOoKiEx av/norton
#411 [07:20] <Absol> xCoMaNdOcOoKiEx: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#412 [07:20] <mcnagicfan> thanks guyd, i think i could handle it from here
#413 [07:20] <mcnagicfan> guys
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#415 [07:21] <xCoMaNdOcOoKiEx> I Used To Have Norton But I Uninstalled it
#416 [07:21] <denaligames> i cannot connect to servers says this http://www.imagebam.com/image/5d9242452254245 but all my friends can join it
#417 [07:21] <CooLGirL3> javalangnullpointererror :group
#418 [07:21] <CooLGirL3> javalangnullpointererror :group
#419 [07:21] <CooLGirL3> what is that?
#420 [07:21] * Mattia7821_ [Mattia7821_@notlogged] has joined #minecrafthelp
#421 [07:21] <Clock> ??> CooLGirL3 tools/hjt
#422 [07:21] <Absol> CooLGirL3: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#423 [07:21] <Absol> CooLGirL3: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#424 [07:21] <Clock> ??> xCoMaNdOcOoKiEx av/adwcleaner
#425 [07:21] <Absol> xCoMaNdOcOoKiEx: ADWCleaner is an utility to clean a PC which is infested with malware.
#426 [07:22] <Absol> xCoMaNdOcOoKiEx: Download it here: https://toolslib.net/downloads/finish/1/
#427 [07:22] <Mattia7821_> I canceled my world of minecraft pe accidentally what can I do to recover it? I pray I have the job of one year please help
#428 [07:22] <Clock> xCoMaNdOcOoKiEx, run a scan with adwcleaner
#429 [07:22] <Mattia7821_> I canceled my world of minecraft pe accidentally what can I do to recover it? I pray I have the job of one year please help
#430 [07:22] <CooLGirL3> javalangnullpointererror :groupjavalangnullpointererror :groupjavalangnullpointererror :group
#431 [07:22] <Clock> CooLGirL3, follow Absol's instructions
#432 [07:22] <denaligames> i cannot connect to servers says this http://www.imagebam.com/image/5d9242452254245 but all my friends can join it
#433 [07:22] <CooLGirL3> javalangnullpointererror :group javalangnullpointererror :group javalangnullpointererror :group javalangnullpointererror :group javalangnullpointererror :group javalangnullpointererror :group javalangnullpointererror :group javalangnullpointererror :group javalangnullpointererror :group javalangnullpointererror :group javalangnullpointererror :group vvjavalangnullpointererror :groupjavalangnullpointererror :groupjavalangnullpoint
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#435 [07:23] <Clock> ??> denaligames launcher/relog
#436 [07:23] <Absol> denaligames: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#437 [07:23] <CooLGirL3> javalangnullpointererror :groupjavalangnullpointererror :group
#438 [07:23] <CooLGirL3> javalangnullpointererror :group
#439 [07:23] <CooLGirL3> javalangnullpointererror :group
#440 [07:23] <CooLGirL3> javalangnullpointererror :groupjavalangnullpointererror :group
#441 [07:23] * Absol kicked CooLGirL3 from #minecrafthelp (Reason: ooLGirL3 :Stop spamming)
#442 [07:23] <denaligames> k
#443 [07:23] * CooLGirL [CooLGirL@notlogged] has joined #minecrafthelp
#444 [07:23] <CooLGirL> javalangnullpointererror :groupjavalangnullpointererror :group
#445 [07:23] <CooLGirL> what is thaty
#446 [07:23] <CooLGirL> ??????????????????????????????????????????????????????????????????
#447 [07:23] <xCoMaNdOcOoKiEx> Stop Spamming
#448 [07:23] <CooLGirL> helpp me
#449 [07:23] <CooLGirL> then
#450 [07:23] <Mattia7821_> Can You help me please?????
#451 [07:23] <CooLGirL> yess
#452 [07:23] <Clock> CooLGirL, are you going to listen to us or keep on spamming?
#453 [07:24] <CooLGirL> help
#454 [07:24] <CooLGirL> javalangnullpointererror :group
#455 [07:24] <CooLGirL> javalangnullpointererror :group
#456 [07:24] <CooLGirL> xD
#457 [07:24] <Andrio> I guess not.
#458 [07:24] <CooLGirL> say then
#459 [07:24] <CooLGirL> clock
#460 [07:24] <CooLGirL> clock
#461 [07:24] <CooLGirL> say it
#462 [07:24] <Clock> ??> CooLGirL tools/hjt
#463 [07:24] <Absol> CooLGirL: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#464 [07:24] <Absol> CooLGirL: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#465 [07:24] <CooLGirL> omg
#466 [07:25] <Andrio> Mattia7821_, I'm afraid you can't recover a deleted world in the Pocket Edition, as far as I'm aware.
#467 [07:25] <CooLGirL> help me
#468 [07:25] <Andrio> Unless you have a backup of your device.
#469 [07:25] <CooLGirL> andrio
#470 [07:25] <CooLGirL> javalangnullpointererror :group andrio
#471 [07:25] <Clock> CooLGirL, follow Absol's instructions
#472 [07:25] <Andrio> ↑
#473 [07:26] <Mattia7821_> If you know how to help me write me an e-mail to mattiballini@gmail.com please I lost my job a year help me please
#474 [07:26] <CooLGirL> look mouseSensitivity:0.21830986 fov:1.0 gamma:1.0 saturation:0.0 renderDistance:2 guiScale:0 particles:2 bobView:false anaglyph3d:false maxFps:260 fboEnable:true difficulty:1 fancyGraphics:false ao:1 renderClouds:false resourcePacks:["Huahwi_Pack.zip"] lastServer:cubecraft.net lang:en_GB chatVisibility:0 chatColors:true chatLinks:true chatLinksPrompt:true chatOpacity:1.0 snooperEnabled:true fullscreen:true enableVsync:true useVbo
#475 [07:27] <CooLGirL> mouseSensitivity:0.21830986 fov:1.0 gamma:1.0 saturation:0.0 renderDistance:2 guiScale:0 particles:2 bobView:false anaglyph3d:false maxFps:260 fboEnable:true difficulty:1 fancyGraphics:false ao:1 renderClouds:false resourcePacks:["Huahwi_Pack.zip"] lastServer:cubecraft.net lang:en_GB chatVisibility:0 chatColors:true chatLinks:true chatLinksPrompt:true chatOpacity:1.0 snooperEnabled:true fullscreen:true enableVsync:true useVbo:fa
#476 [07:27] <CooLGirL> mouseSensitivity:0.21830986 fov:1.0 gamma:1.0 saturation:0.0 renderDistance:2 guiScale:0 particles:2 bobView:false anaglyph3d:false maxFps:260 fboEnable:true difficulty:1 fancyGraphics:false ao:1 renderClouds:false resourcePacks:["Huahwi_Pack.zip"] lastServer:cubecraft.net lang:en_GB chatVisibility:0 chatColors:true chatLinks:true chatLinksPrompt:true chatOpacity:1.0 snooperEnabled:true fullscreen:true enableVsync:true useVbo:fal
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#478 [07:27] <napster> hey, What does media graphic accelerator mean?
#479 [07:28] <denaligames> still not working
#480 [07:28] <Mattia7821_> even if you know a few details on how to recover if only to talk about backup or anything else to write mattiballini@gmail.com
#481 [07:29] <napster> @clock, what does media graphic accelerator mean?
#482 [07:29] <Clock> napster, that's a graphics driver
#483 [07:30] <napster> Restarting Computer. Be back soon. Thanks for everything
#484 [07:30] <Clock> ??> denaligames tools/hjt
#485 [07:30] <Absol> denaligames: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
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#487 [07:30] <Absol> denaligames: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#488 [07:31] <denaligames> i did one those last night
#489 [07:31] * xCoMaNdOcOoKiEx [xCoMaNdOcOoKiEx@notlogged] has quit. (Ping timeout: 204 seconds)
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#491 [07:33] <denaligames> http://paste.ubuntu.com/13966445/
#492 [07:33] <denaligames> http://paste.ubuntu.com/13966445/ thats it right herer
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#494 [07:34] <Clock> denaligames, uninstall panda security
#495 [07:34] <denaligames> k
#496 [07:34] <napster> @clock, Thank you so much. Its working now
#497 [07:35] <Clock> napster, no problem, have fun
#498 [07:36] * xCoMaNdOcOoKiEx [xCoMaNdOcOoKiEx@notlogged] has joined #minecrafthelp
#499 [07:36] <denaligames> clock finshed
#500 [07:36] * BigTopo [BigTopo@notlogged] has joined #minecrafthelp
#501 [07:37] <xCoMaNdOcOoKiEx> i followed your steps but its still not working
#502 [07:37] <BigTopo> http://paste.ubuntu.com/13966510/
#503 [07:38] <denaligames> clock i uninstalled it
#504 [07:38] <napster> @clock, Can I share my minecraft world with everyone?
#505 [07:39] <xCoMaNdOcOoKiEx> i followed your steps but its still not working
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#507 [07:42] <MixaHD> mi
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#511 [07:46] <Darksky185> hey ! For 2 weeks my minecraft doent work ... when i go to a world or a server , simply just crash. I don't have any mods installed.
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#516 [07:52] <denaligames> help please cant connect to servers
#517 [07:52] <Darksky185> What is the problem
#518 [07:53] <Darksky185> what is showing?
#519 [07:53] <denaligames> keeps saying out of maintenance but my friends can connect to them
#520 [07:53] <Darksky185> oh , same here ;(
#521 [07:53] <denaligames> oh so its not only me
#522 [07:53] <Darksky185> it works singleplayer?
#523 [07:54] * xCoMaNdOcOoKiEx [xCoMaNdOcOoKiEx@notlogged] has quit. (Quit: Web client closed)
#524 [07:54] <denaligames> yup
#525 [07:54] <Darksky185> at mine dosent work
#526 [07:54] * CooLGirL [CooLGirL@notlogged] has joined #minecrafthelp
#527 [07:54] <CooLGirL> clock
#528 [07:54] * CooLGirL [CooLGirL@notlogged] has quit. (Client Quit)
#529 [07:54] * CooLGirL3 [CooLGirL3@notlogged] has joined #minecrafthelp
#530 [07:54] <CooLGirL3> clock
#531 [07:54] <CooLGirL3> clock
#532 [07:54] <CooLGirL3> look the error
#533 [07:54] <CooLGirL3> ---- Minecraft Crash Report ---- // Hey, that tickles! Hehehe! Time: 12-12-15 14:53 Description: Ticking entity java.lang.NullPointerException: Ticking entity at net.minecraft.client.eu_awitfc_ijiuhgiuhe456456.eu_awitfc_sdfdiosiodsfjidfg.eu_awitfc_jkjkgjkdfjkg3453(AbstractClientPlayer.java:46) at net.minecraft.eu_awitfc_ghgfdhgjf34590345d.eu_awitfc_ghgfdhgjf34590345d.eu_awitfc_sdfdiosiodsfjidfg.eu_awitfc_0o0jkmnjbvufuigfgihu(
#534 [07:55] * napster [napster@notlogged] has quit. (Quit: Web client closed)
#535 [07:55] <CooLGirL3> what means that
#536 [07:55] <denaligames> its horny
#537 [07:56] <CooLGirL3> clock
#538 [07:56] <CooLGirL3> net.minecraft.client.eu_awitfc_ijiuhgiuhe456456.eu_awitfc_sdfdiosiodsfjidfg.eu_awitfc_jkjkgjkdfjkg3453(AbstractClientPlayer.java:46) at net.minecraft.eu_awitfc_ghgfdhgjf34590345d.eu_awitfc_ghgfdhgjf34590345d.eu_awitfc_sdfdiosiodsfjidfg.eu_awitfc_0o0jkmnjbvufuigfgihu
#539 [07:56] <CooLGirL3> ---- Minecraft Crash Report ---- // Hey, that tickles! Hehehe! Time: 12-12-15 14:53 Description: Ticking entity java.lang.NullPointerException: Ticking entity at net.minecraft.client.eu_awitfc_ijiuhgiuhe456456.eu_awitfc_sdfdiosiodsfjidfg.eu_awitfc_jkjkgjkdfjkg3453(AbstractClientPlayer.java:46) at net.minecraft.eu_awitfc_ghgfdhgjf34590345d.eu_awitfc_ghgfdhgjf34590345d.eu_awitfc_sdfdiosiodsfjidfg.eu_awitfc_0o0jkmnjbvufuigfgihu(
#540 [07:56] <Darksky185> try to reinstall java
#541 [07:56] <CooLGirL3> and much more
#542 [07:56] <CooLGirL3> 43843589fuidgfiidf.eu_awitfc_0o0jkmnjbvufuigfgihu(EntityPlayerSP.java:150) at net.minecraft.f.a.eu_awitfc_sdfdiosiodsfjidfg(World.java:1885) at net.minecraft.f.a.eu_awitfc_ghgfdhgjf34590345d(World.java:1854) at net.minecraft.f.a.eu_awitfc_tyuyghbnvbnvgfhtr(World.java:1703) at net.minecraft.client.eu_awitfc_jkjkgjkdfjkg3453.eu_awitfc_58946895489tre8igfd8ig(Minecraft.java:2218) at net.minecraft.client.eu_awitfc_jkjkgjkdfjkg345
#543 [07:56] <CooLGirL3> at net.minecraft.client.eu_awitfc_jkjkgjkdfjkg3453.X(Minecraft.java:1120) at net.minecraft.client.eu_awitfc_jkjkgjkdfjkg3453.eu_awitfc_sdfdiosiodsfjidfg(Minecraft.java:421) at net.minecraft.client.main.Main.main(Main.java:114) A detailed walkthrough of the error, its code path and all known details is as follows: --------------------------------------------------------------------------------------- -- Head -- Stacktrace: a
#544 [07:56] <Darksky185> or delete .minecraft
#545 [07:56] <CooLGirL3> Entity Type: null (net.minecraft.client.eu_awitfc_ijiuhgiuhe456456.eu_awitfc_43843589fuidgfiidf) Entity ID: 137214 Entity Name: CooLGirL3 Entity's Exact location: 337,58, 48,00, 19,85 Entity's Block location: 337,00,48,00,19,00 - World: (337,48,19), Chunk: (at 1,3,3 in 21,1; contains blocks 336,0,16 to 351,255,31), Region: (0,0; contains chunks 0,0 to 31,31, blocks 0,0,0 to 511,255,511) Entity's Momentum: 0,01, -0,08, 0,06
#546 [07:57] <denaligames> darksky look at this, this might be our problem http://postimg.org/image/4diml10bv/
#547 [07:57] <CooLGirL3> at net.minecraft.f.a.eu_awitfc_tyuyghbnvbnvgfhtr(World.java:1703) at net.minecraft.client.eu_awitfc_jkjkgjkdfjkg3453.eu_awitfc_58946895489tre8igfd8ig(Minecraft.java:2218) at net.minecraft.client.eu_awitfc_jkjkgjkdfjkg3453.X(Minecraft.java:1120) at net.minecraft.client.eu_awitfc_jkjkgjkdfjkg3453.eu_awitfc_sdfdiosiodsfjidfg(Minecraft.java:421) at net.minecraft.client.main.Main.main(Main.java:114) -- System Details -- Details:
#548 [07:57] <stupid3700> ??> CooLGirL3 paste
#549 [07:57] <Absol> CooLGirL3: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#550 [07:57] <denaligames> Absol can u help me
#551 [07:57] <CooLGirL3> everything is good but http://s1.postimg.org/xsoau14vj/Capture.png
#552 [07:57] <stupid3700> denaligames: What issue are you having?
#553 [07:58] <denaligames> keeps saying server under maintenance but my friends can join them
#554 [07:58] <CooLGirL3> at net.minecraft.f.a.eu_awitfc_tyuyghbnvbnvgfhtr(World.java:1703) at net.minecraft.client.eu_awitfc_jkjkgjkdfjkg3453.eu_awitfc_58946895489tre8igfd8ig(Minecraft.java:2218) at net.minecraft.client.eu_awitfc_jkjkgjkdfjkg3453.X(Minecraft.java:1120) at net.minecraft.client.eu_awitfc_jkjkgjkdfjkg3453.eu_awitfc_sdfdiosiodsfjidfg(Minecraft.java:421) at net.minecraft.client.main.Main.main(Main.java:114) -- System Details -- Details:
#555 [07:58] <CooLGirL3> at net.minecraft.f.a.eu_awitfc_tyuyghbnvbnvgfhtr(World.java:1703) at net.minecraft.client.eu_awitfc_jkjkgjkdfjkg3453.eu_awitfc_58946895489tre8igfd8ig(Minecraft.java:2218) at net.minecraft.client.eu_awitfc_jkjkgjkdfjkg3453.X(Minecraft.java:1120) at net.minecraft.client.eu_awitfc_jkjkgjkdfjkg3453.eu_awitfc_sdfdiosiodsfjidfg(Minecraft.java:421) at net.minecraft.client.main.Main.main(Main.java:114) -- System Details -- Details:
#556 [07:58] <CooLGirL3> look
#557 [07:58] <stupid3700> CooLGirL3: Use Ubuntu Paste as Absol instructed.
#558 [07:58] <denaligames> omg coolgirl stop spamming
#559 [07:58] <stupid3700> denaligames: Could you try connecting to the following server: mctest.ae97.net
#560 [07:59] <denaligames> k im trying rn
#561 [08:00] * aero [aero@notlogged] has joined #minecrafthelp
#562 [08:01] <CooLGirL3> Java.lang.nullpointerexception
#563 [08:01] <denaligames> nope says smae thing
#564 [08:01] <stupid3700> denaligames: When were you last able to connect to servers?
#565 [08:01] <denaligames> 3 days ago
#566 [08:02] <stupid3700> denaligames: Have you been getting this issue since three days ago, or have you just tried now?
#567 [08:02] <denaligames> wensday night
#568 [08:02] <denaligames> had the problem on wensday night thought it was just mojang updating stuff but it wasnt
#569 [08:02] <Darksky185> at mine it crash on single player and when i try to join a server it show : java.lang.NullPointerException: group
#570 [08:02] <Darksky185> please help
#571 [08:03] * CooLGirL3 [CooLGirL3@notlogged] has quit. (Quit: Web client closed)
#572 [08:03] <stupid3700> Darksky185: Do you have a crash report?
#573 [08:03] <Darksky185> when i go to a single player world
#574 [08:03] <stupid3700> denaligames: Just as a note, I'm intermittently receiving the same issue right now.
#575 [08:04] <denaligames> my friends can join servers
#576 [08:04] * CooLGirL3 [CooLGirL3@notlogged] has joined #minecrafthelp
#577 [08:04] <CooLGirL3> heyyyy help me
#578 [08:05] <stupid3700> denaligames: You're definitely unable to connect to the test server I provided you with a moment ago?
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#580 [08:05] <denaligames> correct
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#582 [08:05] <stupid3700> ??> denaligames tools/hjt
#583 [08:05] <Absol> denaligames: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#584 [08:05] <Absol> denaligames: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#585 [08:06] <denaligames> i just did thos
#586 [08:08] <denaligames> http://paste.ubuntu.com/13967367/ there it is
#587 [08:08] * Laser_Tyler_06 [Laser_Tyler_06@notlogged] has joined #minecrafthelp
#588 [08:09] <Darksky185> ---- Minecraft Crash Report ----
#589 [08:09] * aero [aero@notlogged] has joined #minecrafthelp
#590 [08:10] <stupid3700> denaligames: Please temporarily disable Avast and try again. You can do this by right-clicking the Avast icon in the bottom-right corner, going to 'Avast Shields Control' and selecting 'Disable for 10 minutes'.
#591 [08:10] * aero [aero@notlogged] has quit. (Client Quit)
#592 [08:11] <denaligames> now what try minecraft again?
#593 [08:11] <stupid3700> denaligames: Yes.
#594 [08:12] * abdo115 [abdo115@notlogged] has joined #minecrafthelp
#595 [08:12] * aero [aero@notlogged] has joined #minecrafthelp
#596 [08:12] <Darksky185> http://paste.ubuntu.com/13967473/ there is my crash report when i go to a singleplayer world
#597 [08:12] * eren1453 [eren1453@notlogged] has joined #minecrafthelp
#598 [08:12] <stupid3700> ??> Darksky185 tools/hjt
#599 [08:12] <Absol> Darksky185: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#600 [08:12] <Absol> Darksky185: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#601 [08:12] * abdo115 [abdo115@notlogged] has quit. (Client Quit)
#602 [08:12] <stupid3700> denaligames: Although it is worthy to note the current Mojang server status on http://xpaw.ru/mcstatus/
#603 [08:13] <stupid3700> denaligames: ...which could be the cause of your issue.
#604 [08:13] * Laser_Tyler_06 [Laser_Tyler_06@notlogged] has quit. (Ping timeout: 204 seconds)
#605 [08:13] <denaligames> it saying those all online
#606 [08:14] <Darksky185> here is Absol : http://paste.ubuntu.com/13967553/
#607 [08:14] <denaligames> some times its saying failed to log in server are currently down for maintenance and sometimes it says timed out
#608 [08:15] * Micky [Micky@notlogged] has joined #minecrafthelp
#609 [08:15] <stupid3700> denaligames: Could you try another server for me? Try connecting to us.oc.tc
#610 [08:16] <stupid3700> Darksky185: Please remove the program 'Adguard'
#611 [08:16] <denaligames> nope saying maintenance
#612 [08:16] <Darksky185> ok
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#614 [08:17] <Darksky185> i don't have installed adguard
#615 [08:18] <stupid3700> Darksky185: Have you checked in Control Panel > Programs and Features?
#616 [08:18] <Darksky185> yes , and i dont remember to install ever adguard
#617 [08:19] <stupid3700> denaligames: You may wish to try completely uninstalling Avast and seeing if it corrects the issue. You can reinstall it afterwards.
#618 [08:19] <denaligames> k
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#620 [08:20] <stupid3700> ??> Darksky185 av/adwcleaner
#621 [08:20] <Absol> Darksky185: ADWCleaner is an utility to clean a PC which is infested with malware.
#622 [08:20] <Absol> Darksky185: Download it here: https://toolslib.net/downloads/finish/1/
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#626 [08:25] <alex_> I NEED HELP
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#630 [08:26] * Darksky185 [Darksky185@notlogged] has quit. (Ping timeout: 204 seconds)
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#632 [08:28] <alexhelpme> hello my name is alex and i bought in old time and now i don't know my name and i can't redem my old account in a new account you can help me pls
#633 [08:29] <alexhelpme> account minecraft premium i bought*
#634 [08:29] <alexhelpme> pls help me to redem it in new accout
#635 [08:30] <alexhelpme> account*
#636 [08:31] * Darksky185 [Darksky185@notlogged] has joined #minecrafthelp
#637 [08:32] <Andrio> ??> alexhelpme account/retrieve-name
#638 [08:32] <Absol> alexhelpme: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#639 [08:32] * quincyboy1234 [quincyboy1234@notlogged] has joined #minecrafthelp
#640 [08:32] <quincyboy1234> hoi
#641 [08:32] <alexhelpme> Mr absol where they will send me the name
#642 [08:33] * TheGiirlOnFire [TheGiirlOnFire@notlogged] has joined #minecrafthelp
#643 [08:33] <quincyboy1234> quincyboy1234
#644 [08:33] * TheGiirlOnFire [TheGiirlOnFire@notlogged] has quit. (Client Quit)
#645 [08:33] <quincyboy1234> fix it
#646 [08:33] <Andrio> alexhelpme, to the email address on your account.
#647 [08:33] <quincyboy1234> q1krind@hotmail.com
#648 [08:34] <Darksky185> I'm back , i restart my computer after adwcleaner runs
#649 [08:34] <Darksky185> and now? what i have to do?
#650 [08:34] <alexhelpme> ok so i will wait ty very mach i have problem i come again ty
#651 [08:34] <quincyboy1234> ben je imand
#652 [08:34] * alex_ [alex_@notlogged] has joined #minecrafthelp
#653 [08:35] <alexhelpme> mr absol in what time they will send me the name
#654 [08:36] <Andrio> alexhelpme, should be instant.
#655 [08:36] <alex_> i dont play minecraft because he tall me the game is crashed
#656 [08:36] <alex_> ?
#657 [08:37] <alexhelpme> Mr. Absol stand about 2 minutes and I have not sent
#658 [08:37] <quincyboy1234> quincyboy1234
#659 [08:37] <quincyboy1234> #minecrafthelp
#660 [08:37] <alexhelpme> not in spam and inbox
#661 [08:38] <quincyboy1234> oke
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#665 [08:38] <quincyboy1234> i hef one loopbacksocket probeel
#666 [08:38] * dine [dine@notlogged] has quit. (Client Quit)
#667 [08:40] <quincyboy1234> i hef problem mc-34749
#668 [08:41] <alexhelpme> i sand to they to send me my last name but they don't send me back on email to see..
#669 [08:42] * Darksky185 [Darksky185@notlogged] has quit. (Ping timeout: 204 seconds)
#670 [08:43] * alex_ [alex_@notlogged] has quit. (Ping timeout: 204 seconds)
#671 [08:45] <alexhelpme> i sand to they to send me my last name but they don't send me back on email to see..\
#672 [08:46] * iPeer [iPeer@notlogged] has joined #minecrafthelp
#673 [08:47] * _MrAdixon69_ [_MrAdixon69_@notlogged] has joined #minecrafthelp
#674 [08:48] * luckz [luckz@notlogged] has joined #minecrafthelp
#675 [08:48] <_MrAdixon69_> Hi
#676 [08:48] * TheMasteredPanda [TheMasteredPanda@notlogged] has joined #minecrafthelp
#677 [08:49] <TheMasteredPanda> Yo, is there a way to tax a town on how many residents they have?
#678 [08:49] <_MrAdixon69_> 'I do not know how to do further explain someone a photo
#679 [08:50] <TheMasteredPanda> As in, a resident joins and the towns upkeep goes up by 0.25 percent
#680 [08:50] <_MrAdixon69_> Send the photo how to do ??
#681 [08:51] <_MrAdixon69_> As for the graphics card
#682 [08:51] <_MrAdixon69_> :/ ??
#683 [08:52] <Andrio> ??> _MrAdixon69_ Imgur
#684 [08:52] <Absol> _MrAdixon69_: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#685 [08:53] <_MrAdixon69_> What is this?
#686 [08:54] * Afootpluto [Afootpluto@notlogged] has joined #minecrafthelp
#687 [08:54] * CrystalMare is now known as Crystal|AFK
#688 [08:54] <alexhelpme> hello my name is alex and i bought in old time and now i don't know my name and i can't redem my old account in a new account you can help me pls [16:29] <alexhelpme> account minecraft premium i bought
#689 [08:54] <alexhelpme> hello my name is alex and i bought in old time and now i don't know my name and i can't redem my old account in a new account you can help me pls [16:29] <alexhelpme> account minecraft premium i bought
#690 [08:54] * TheMasteredPanda [TheMasteredPanda@notlogged] has left #minecrafthelp
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#692 [08:55] * xKnightPvP [xKnightPvP@notlogged] has quit. (Client Quit)
#693 [08:55] <_MrAdixon69_> View is:
#694 [08:55] <_MrAdixon69_> ---- Minecraft Crash Report ---- // I bet Cylons wouldn't have this problem. Time: 12.12.15 15:55 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindo
#695 [08:56] <_MrAdixon69_> what to do??
#696 [08:56] <Andrio> ok
#697 [08:56] <Andrio> oh
#698 [08:56] * Matichati [Matichati@notlogged] has joined #minecrafthelp
#699 [08:56] <Andrio> ??> _MrAdixon69_ win/DXDiag
#700 [08:56] <Absol> _MrAdixon69_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#701 [08:56] <Andrio> alexhelpme, do you still have the receipt?
#702 [08:57] <_MrAdixon69_> Thanks
#703 [08:58] <quincyboy1234> doi
#704 [08:58] * WhereIsMySpoon [WhereIsMySpoon@notlogged] has joined #minecrafthelp
#705 [09:00] <alexhelpme> andrio i bought the mynecraft premium from some time and now he said to me to redem in new account and and i forgotten my username but i know my email and password
#706 [09:00] <Andrio> alexhelpme, do you still have the receipt?
#707 [09:00] <alexhelpme> what receipt ?
#708 [09:01] <Andrio> From when you bought Minecraft.
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#710 [09:01] * Matichati [Matichati@notlogged] has quit. (Quit: Web client closed)
#711 [09:01] <Andrio> ??> alexhelpme account/send-email
#712 [09:01] <Absol> alexhelpme: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#713 [09:01] * Treebeast95 [Treebeast95@notlogged] has joined #minecrafthelp
#714 [09:01] <Absol> alexhelpme: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#720 [09:04] <alexhelpme> absol so they will give me my last name in from Monday to Friday
#721 [09:04] <alexhelpme> they not working now
#722 [09:04] <alexhelpme> ?
#723 [09:05] * Treebeast95 [Treebeast95@notlogged] has quit. (Ping timeout: 204 seconds)
#724 [09:05] <Andrio> not on the weekend.
#725 [09:16] <alexhelpme> so what i need to do...
#726 [09:18] <alexhelpme> no1 can help me
#727 [09:26] * Crystal|AFK is now known as CrystalMare
#728 [09:27] * pupipoop [pupipoop@notlogged] has joined #minecrafthelp
#729 [09:27] <pupipoop> hi, i can't connect to any servers in multiplayer.
#730 [09:28] * xayden [xayden@notlogged] has joined #minecrafthelp
#731 [09:28] * Chromaryu is now known as Chroma|AFK
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#735 [09:31] <Mini> get a 408 eror on startup
#736 [09:31] <Mini> get a 408 error on startup
#737 [09:31] <Mini> get a 408 error on startup
#738 [09:32] * Mini [Mini@notlogged] has left #minecrafthelp
#739 [09:32] * Mini [Mini@notlogged] has joined #minecrafthelp
#740 [09:32] <Mini> i keep getting a 408 error on start uo
#741 [09:32] <Mini> i keep getting a 408 error on start up
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#743 [09:33] <Mini> i keep getting a 408 error on start up
#744 [09:33] <Mini> i keep getting a 408 error on start up
#745 [09:33] * BGrimes [BGrimes@notlogged] has joined #minecrafthelp
#746 [09:33] <Mini> AuBot
#747 [09:34] <VanDeel> i dont know how to accelerate my pixel format
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#749 [09:35] <Mini> i keep getting a 408 error on start up
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#752 [09:35] <BGrimes> I bought MC for PS3 for my son and it will not load pass the first page. I took the game back to a different store got another on and I still have the same problem. Is there a fix? Every other game I load works fine.
#753 [09:35] <VanDeel> i dont know how to accelerate my pixel format
#754 [09:36] <VanDeel> i dont know how to accelerate my pixel format
#755 [09:36] <VanDeel> i dont know how to accelerate my pixel format
#756 [09:36] <VanDeel> i dont know how to accelerate my pixel format
#757 [09:36] <VanDeel> i dont know how to accelerate my pixel format
#758 [09:36] <VanDeel> i dont know how to accelerate my pixel format
#759 [09:36] * Absol kicked VanDeel from #minecrafthelp (Reason: anDeel :Stop spamming)
#760 [09:36] <Mini> try deleating all the files for mc in the storage bit BGrimes
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#762 [09:37] <BGrimes> I already tried that multiple times with both games. I downloaded the demo and had the same issue.
#763 [09:38] <BGrimes> All software has been updated also
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#768 [09:51] <xCoMaNdOcOoKiEx> I Get the " java.lang.nullpointerexception: group "
#769 [09:52] <xCoMaNdOcOoKiEx> I Get the " java.lang.nullpointerexception: group " error when joining a server and minecraft crashes whenever i load a world
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#776 [10:00] <xCoMaNdOcOoKiEx> i need help
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#783 [10:12] <Taco_> Hey, My friends cant join minecraft realms. Its saying that they need parental confirmation or something and they already have a mojang account. How do i fix this?
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#791 [10:34] <Kolfet88> You could fix the problem minecraft server java.lang.NullPointerException: group
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#793 [10:38] <Kolfet88> You could fix the problem minecraft server java.lang.NullPointerException: group
#794 [10:39] <Kolfet88> I need help. You could fix the problem minecraft server java.lang.NullPointerException: group
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#796 [10:42] <Kolfet88> Hello MrVaro
#797 [10:43] <MrVaro> Hi I've bought minecraft right now and I can't play because it says that the game has crashed and I can't even report it to mojang
#798 [10:44] <CubeTheThird> Kolfet88, what anti-virus and firewall software do you have?
#799 [10:44] <CubeTheThird> MrVaro, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#800 [10:45] <Kolfet88> I Avira Antivirus and I also turned off
#801 [10:46] <CubeTheThird> Kolfet88, ok let's do a malware scan
#802 [10:46] <CubeTheThird> ??> Kolfet88 av/adwcleaner
#803 [10:46] <Absol> Kolfet88: ADWCleaner is an utility to clean a PC which is infested with malware.
#804 [10:46] <Absol> Kolfet88: Download it here: https://toolslib.net/downloads/finish/1/
#805 [10:46] <Absol> Kolfet88: Download it here: https://toolslib.net/downloads/finish/1/
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#808 [10:49] <KenzoEngineer> Hey im getting an unable to create child loop error
#809 [10:50] <KenzoEngineer> Note: I uninstalled and reinstalled malware bytes and tried both the .msi and the .exe
#810 [10:50] <CubeTheThird> KenzoEngineer, what anti-virus and firewall software do you have?
#811 [10:50] <KenzoEngineer> ^
#812 [10:50] <KenzoEngineer> malwarebytes
#813 [10:50] <CubeTheThird> technically not either
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#815 [10:50] <CubeTheThird> ??> KenzoEngineer tools/hjt
#816 [10:50] <Absol> KenzoEngineer: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#817 [10:51] <Absol> KenzoEngineer: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#819 [10:51] <KenzoEngineer> ok one sec
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#821 [10:54] <KenzoEngineer> http://paste.ubuntu.com/13972083/
#822 [10:55] <KenzoEngineer> there is the log
#823 [10:55] <tijo6262> Hello, so um, my computer says this thing that the driver needs to be updated, i did that but my Minecraft doesnt want to start, and gives me the same error message.
#824 [10:55] <KenzoEngineer> @tijo6262 which driver needs to be updated
#825 [10:56] <tijo6262> The graphics driver
#826 [10:56] <KenzoEngineer> We should wait for someone else Idk how to fix your problem
#827 [10:57] <KenzoEngineer> Here cube: http://paste.ubuntu.com/13972083/
#828 [10:58] <CubeTheThird> ??> KenzoEngineer av/adwcleaner
#829 [10:58] <Absol> KenzoEngineer: ADWCleaner is an utility to clean a PC which is infested with malware.
#830 [10:58] <Absol> KenzoEngineer: Download it here: https://toolslib.net/downloads/finish/1/
#831 [10:58] <CubeTheThird> try that one ^^^^
#832 [10:58] <CubeTheThird> tijo6262, do you have a dxdiag report?
#833 [10:58] <tijo6262> Yup! Its here: http://paste.ubuntu.com/13971916/
#834 [10:59] <CubeTheThird> tijo6262, one moment
#835 [10:59] <KenzoEngineer> Do I need to use ADWCleaner or can I use something else
#836 [10:59] <CubeTheThird> KenzoEngineer, use that one, since you've already used malwarebytes
#837 [10:59] <KenzoEngineer> Okay sure
#838 [10:59] <CubeTheThird> tijo6262, you didn't paste the whole report onto the website
#839 [11:01] <tijo6262> Wait; i will do a new report
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#841 [11:01] <CubeTheThird> ok
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#843 [11:03] <parent> I just downloaded mine craft on a Samsung galaxy pro but it won't open up the program. It says that it is unable to find an application to perform this action. pleazeh
#844 [11:03] <tijo6262> Heres the new one: http://paste.ubuntu.com/13972383/
#845 [11:04] <KenzoEngineer> CubeTheThird I finished my scan, should I just remove everything detected?
#846 [11:04] <CubeTheThird> KenzoEngineer, yes, do the cleaning and reboot your computer
#847 [11:04] <mattym> parent, You need to use Minecraft Pocket Edtion on a tablet like that
#848 [11:04] <mattym> parent, The regular PC version will not work
#849 [11:04] <CubeTheThird> tijo6262, one moment
#850 [11:05] <CubeTheThird> tijo6262, download and install https://www.nvidia.com/download/driverResults.aspx/96079/en-us
#851 [11:05] <KenzoEngineer> Okay thanks for your help Cube!
#852 [11:05] <tijo6262> Ok, thanks for the help
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#857 [11:09] <parent> What do I do if I already paid for the full version of minecraft? How do I contact someone to get my money back so I can get the pocket edition.
#858 [11:09] <CubeTheThird> ??> parent account/refund
#859 [11:09] <Absol> parent: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
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#866 [11:21] <KenzoEngineer> Hello I am back
#867 [11:21] <KenzoEngineer> and my minecraft still is not working
#868 [11:21] <CubeTheThird> KenzoEngineer, any change?
#869 [11:21] <CubeTheThird> hmm
#870 [11:21] <CubeTheThird> KenzoEngineer, can you make a new trend micro report?
#871 [11:22] <KenzoEngineer> Also, im getting a 408 request time out on the launcher and servers are not working
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#885 [11:28] <KenzoEngineer> OK here: http://paste.ubuntu.com/13973047/
#886 [11:29] <KenzoEngineer> CubeTheThird here is the report: http://paste.ubuntu.com/13973047/
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#888 [11:31] <CubeTheThird> KenzoEngineer, one moment
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#890 [11:32] * Vaca_lokaBR [Vaca_lokaBR@notlogged] has joined #minecrafthelp
#891 [11:32] <Vaca_lokaBR> hello
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#893 [11:32] <Vaca_lokaBR> hello
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#896 [11:32] <CubeTheThird> hello Vaca_lokaBR
#897 [11:32] <CubeTheThird> ok then..
#898 [11:33] <CubeTheThird> KenzoEngineer, hmm I'm not seeing anything in your report that would be blocking the game like that
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#917 [11:34] <KenzoEngineer> Thats weird
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#922 [11:34] <KenzoEngineer> Thats weird
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#926 [11:35] <CubeTheThird> KenzoEngineer, have you always experienced this issue?
#927 [11:36] <KenzoEngineer> No I only just got this issue a few days ago
#928 [11:36] <CubeTheThird> KenzoEngineer, did you recently update or install anything?
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#931 [11:37] <KenzoEngineer> I got it when I updated to the new Java and I tried downloading java 7 and using it but it still did not work
#932 [11:37] <CubeTheThird> KenzoEngineer, ok. Completely uninstall ALL java that you have
#933 [11:37] <KenzoEngineer> Ok
#934 [11:38] <KenzoEngineer> Then should I install a later version of Java?
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#937 [11:38] <KenzoEngineer> Sorry I mean earlier version of Java
#938 [11:38] <CubeTheThird> no
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#940 [11:39] <CubeTheThird> KenzoEngineer, first, I want to see what happens when you use the .msi installer after doing that
#941 [11:39] <KenzoEngineer> ok
#942 [11:39] <CubeTheThird> it should  be using a bundled version of java
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#945 [11:39] <KenzoEngineer> yea the exe uses a bundled
#946 [11:39] <KenzoEngineer> Ok i will try that
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#952 [11:41] <KenzoEngineer> Ok I installed the .msi version
#953 [11:43] <DGGamer> Minecraft will not run properly. Every time I open a world, no blocks will be destroyed into my inventory and eery time I save and quit, it states and I quote "Java(TM) Platform SE binary is not responding"
#954 [11:43] <KenzoEngineer> Nothing has changed everything is still as it was in the exe verysion
#955 [11:43] <CubeTheThird> DGGamer, what do you have your render distance set to?
#956 [11:43] <DGGamer> What do you mean?
#957 [11:44] <CubeTheThird> KenzoEngineer, same errors?
#958 [11:44] <KenzoEngineer> Yes
#959 [11:44] <CubeTheThird> KenzoEngineer, ok, install the latest java (64 bit), and try the alternate launcher
#960 [11:44] <CubeTheThird> ??> KenzoEngineer dl/win/alternate
#961 [11:45] <Absol> KenzoEngineer: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#962 [11:45] <KenzoEngineer> okay
#963 [11:46] <DGGamer> It was at 32 so it must've reseted it
#964 [11:46] <DGGamer> I set it to 8 chunks
#965 [11:46] <CubeTheThird> DGGamer, ya that would have been the problem
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#967 [11:47] <DGGamer> Oh its fixed thanks!
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#969 [11:47] <Person3467T> So, any idea on how well a T7700 & an X3100 would run Minecraft, with 2GB DDR2?
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#971 [11:47] <Person3467T> Under Linux - more specifically, Ubuntu 15.10.
#972 [11:48] <CubeTheThird> Person3467T, well.. it would run
#973 [11:48] <Person3467T> CubeTheThird, think it'd be a playable framerate? 30FPS+ is all I need.
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#975 [11:49] <CubeTheThird> Person3467T, use this for comparison. I have a craptop with (I believe) a similar CPU, using integrated graphics (965GM intel), 2GB of DDR3(?) ram that runs at 20 FPS on minimum settings
#976 [11:49] <CubeTheThird> Person3467T, so I expect what you have would be playable
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#978 [11:49] <CubeTheThird> oh, with Lubuntu I forgot to mention
#979 [11:50] <Person3467T> CubeTheThird, completely vanilla, correct?
#980 [11:50] <CubeTheThird> yes
#981 [11:50] <Person3467T> CubeTheThird, ah, so it should run just fine - and maybe 60FPS with Optifine and settings quite low (though, no mod support here :p)
#982 [11:51] <CubeTheThird> Person3467T, ya possible. Try it. I'm interested in the results
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#984 [11:51] <Person3467T> CubeTheThird, thanks! I'll go install the OS on that pile of poo, then I'll see how it runs.
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#986 [11:52] <CubeTheThird> Person3467T, just make sure you install proprietary AMD drivers, as I expect they will deliver (slightly) better performance. not 100% sure though
#987 [11:52] <Person3467T> CubeTheThird, X3100 = GMA965.
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#989 [11:52] <CubeTheThird> hmm. oh, I thought you meant AMD x series
#990 [11:52] <CubeTheThird> nvm then
#991 [11:52] <CubeTheThird> so that's exactly what I have
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#993 [11:53] <Person3467T> Most likely a better processor, which should make a big difference. Maybe.
#994 [11:53] <CubeTheThird> laptop or desktop?
#995 [11:54] <Person3467T> Laptop.
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#997 [11:54] <CubeTheThird> hmm I'll have to check what CPU I have in mine
#998 [11:55] <Person3467T> May I have a link to the demo?
#999 [11:55] <CubeTheThird> https://minecraft.net/download ?
#1000 [11:55] <Person3467T> ... Oh yeah, right. You just type in a non-premium username/pass, yes?
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#1002 [11:56] <CubeTheThird> ya non premium account
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#1004 [11:56] <Ruthacury> Hi
#1005 [11:56] <CubeTheThird> Person3467T, ah here we go. Mine is "T7500 @ 2.20GHz"
#1006 [11:56] <CubeTheThird> hello Ruthacury
#1007 [11:56] <Person3467T> Ah, so just slightly worse than mine.
#1008 [11:56] <Ruthacury> I need some help with IOException: Invalid keystore format
#1009 [11:56] <CubeTheThird> Ruthacury, when do you get this message?
#1010 [11:57] <Ruthacury> Today after the power cut out
#1011 [11:57] <CubeTheThird> Ruthacury, no, I mean what do you do to get it? like is it right when you open the game..?
#1012 [11:57] <Ruthacury> I was playing the the power cut out and when I turned it back on it had this error
#1013 [11:57] <Ruthacury> Yes
#1014 [11:58] <Ruthacury> When I open
#1015 [11:58] <CubeTheThird> Ruthacury, ok, let's do a clena install of the game then
#1016 [11:58] <Ruthacury> When I try login
#1017 [11:58] <CubeTheThird> ??> Ruthacury win/reinst
#1018 [11:58] <Absol> Ruthacury: You may need to reinstall the locally installed files that Minecraft puts into place.
#1019 [11:58] <Absol> Ruthacury: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1020 [11:58] <Person3467T> Okay, trying the official launcher for the demo. This happens. http://paste.ubuntu.com/13973955/
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#1023 [11:58] <CubeTheThird> Person3467T, ah, one sec
#1024 [11:58] <Person3467T> Obviously from what I see it has something to do with security, no clue about what, though.
#1025 [11:59] <Ruthacury> what about my resource packs and mods
#1026 [11:59] <CubeTheThird> Person3467T, run this command: sudo /var/lib/dpkg/info/ca-certificates-java.postinst configure
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#1028 [11:59] <CubeTheThird> Ruthacury, any of those files could be corrupted, since the power went out
#1029 [12:00] <Person3467T> There we go, thanks CubeTheThird !
#1030 [12:00] <CubeTheThird> glad I kept that command
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#1032 [12:00] <CubeTheThird> oh, you're using 32 bit
#1033 [12:00] <Person3467T> CubeTheThird, while the OS is installing on the other laptop, I'm going to try it on my personal one - with a T5250.
#1034 [12:00] <CubeTheThird> ah
#1035 [12:00] <Person3467T> Demo downloading right now, yay.
#1036 [12:00] <Person3467T> Demo downloading right now, yay.
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#1039 [12:01] <Dani> Hello Guys! My minecraft is crashing.. Please tell me what to do
#1040 [12:02] <Dani> HEllo?
#1041 [12:02] <CubeTheThird> Dani, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1042 [12:02] <mariana> hii
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#1044 [12:02] <Ruthacury> Thanks!
#1045 [12:02] <CooLGirL3_> hey
#1046 [12:02] <CooLGirL3_> ty clock
#1047 [12:02] <mariana> oquen
#1048 [12:02] * zOtavio_PvP [zOtavio_PvP@notlogged] has quit. (Quit: Web client closed)
#1049 [12:02] <CooLGirL3_> clock
#1050 [12:02] <mariana> hello
#1051 [12:02] <Dani> http://paste.ubuntu.com/13974088/
#1052 [12:02] <CooLGirL3_> mariana
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#1054 [12:03] <CubeTheThird> ??> Dani win/dxdiag
#1055 [12:03] <Absol> Dani: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1056 [12:03] <Dani> say what
#1057 [12:03] <Person3467T> CubeTheThird, 6FPS.
#1058 [12:03] <CubeTheThird> \o/
#1059 [12:03] <CubeTheThird> lol
#1060 [12:03] <CubeTheThird> Dani, do what Absol said
#1061 [12:04] <Person3467T> CubeTheThird, but, of course - singleplayer. I have a server I could host on, which would probably increase framerate a lot. Because, from what I know, singleplayer is just a local server, yes?
#1062 [12:04] <CubeTheThird> yup
#1063 [12:04] <CubeTheThird> pretty much
#1064 [12:04] <CubeTheThird> Person3467T, you have all settings on minimal?
#1065 [12:04] <Ruthacury> Wait
#1066 [12:04] <mariana> bye
#1067 [12:04] <Person3467T> CubeTheThird, yep.
#1068 [12:05] <Ruthacury> There is a repair function on the minecraft installer
#1069 [12:05] <CubeTheThird> Person3467T, ok. Make sure you also turn off mipmapping
#1070 [12:05] <Person3467T> CubeTheThird, resolution is 800x600, however. I'mma lower it.
#1071 [12:05] <CubeTheThird> Ruthacury, you don't need to do that. Just re-open the launcher
#1072 [12:05] <Dani> http://paste.ubuntu.com/13974175/
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#1074 [12:06] <CubeTheThird> Dani, download and install https://downloadcenter.intel.com/download/24970/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit
#1075 [12:06] <Ruthacury> ok
#1076 [12:06] <Person3467T> CubeTheThird, 15FPS @ absolute minimum @ 686x480
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#1078 [12:06] <CubeTheThird> congrats
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#1080 [12:07] <Person3467T> 30FPS when standing still. That actually surprises me. CubeTheThird, thanks for the help, I'll report back with performance on the other machine.
#1081 [12:07] <Dani> I did
#1082 [12:07] <EvaZombie> Hola? :c alguien español?
#1083 [12:07] <Dani> Cube, i installed it
#1084 [12:08] <CubeTheThird> Dani, reboot after installing it, and try again
#1085 [12:08] <CubeTheThird> ??> EvaZombie lang/es
#1086 [12:08] <Absol> EvaZombie: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1087 [12:08] <Dani> reboot mc or the laptop
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#1089 [12:08] <Dani> FAST! I dont hv charge lleft
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#1091 [12:08] <CubeTheThird> Dani, reboot laptop
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#1093 [12:08] <Dani> fgs
#1094 [12:09] <Dani> kk
#1095 [12:09] <EvaZombie> Thanks, I need help with my account Mojang, I want to change my security rpegutnas but I do not get instructions to mail
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#1097 [12:10] <CubeTheThird> EvaZombie, you will have to contact Mojang
#1098 [12:10] <CubeTheThird> ??> EvaZombie mojang/email
#1099 [12:10] <Absol> EvaZombie: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1100 [12:10] <Absol> EvaZombie: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1103 [12:11] <venon69> http://paste.ubuntu.com/13974329/
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#1105 [12:11] <EvaZombie> ty
#1106 [12:11] <CubeTheThird> venon69, delete your minecraft launcher and install the newer one from https://minecraft.net/download
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#1117 [12:16] <venon69> http://paste.ubuntu.com/13974329/ help me, please!
#1118 [12:17] <venon69> Hey, anybody helps me?
#1119 [12:17] <venon69> http://paste.ubuntu.com/13974329/
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#1121 [12:17] <xxKillerman99xx> I need help with joining server it keeps saying this error "java.lang.nullpointerexception" and i cant find anything on it
#1122 [12:17] <schnulla11> http://paste.ubuntu.com/13974513/
#1123 [12:19] <xxKillerman99xx> i really need help
#1124 [12:19] <Person3467T> xxKillerman99xx, wait for someone who knows how to help, to help. Same for you, venon69.
#1125 [12:19] <Person3467T> If no one here knows about your problem, just wait.
#1126 [12:19] <CubeTheThird> venon69, delete your minecraft launcher and install the newer one from https://minecraft.net/download
#1127 [12:20] <CubeTheThird> xxKillerman99xx, a specific server, or any?
#1128 [12:20] <Person3467T> CubeTheThird, I should just be able to use wget to download the Minecraft server, yes?
#1129 [12:20] <venon69> Oh, thanks)
#1130 [12:20] <CubeTheThird> yes
#1131 [12:21] <schnulla11> I need help because my minecraft is always crashing. report: ---- Minecraft Crash Report ---- // But it works on my machine. Time: 12.12.15 19:12 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDis
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#1133 [12:22] <CubeTheThird> schnulla11, one moment
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#1142 [12:23] <CubeTheThird> schnulla11, try download and install http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64
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#1145 [12:24] <gabriel01> hghfhfghfg
#1146 [12:24] <schnulla11> ok i'll try, thank you
#1147 [12:24] <gabriel01> como baixa minecraft galera
#1148 [12:24] <DoreK_> Hello I'm Polish, if you write in Polish?
#1149 [12:24] <gabriel01> em portugues
#1150 [12:24] <Person3467T> CubeTheThird, may I PM you the results, as I do not wish to flood the channel?
#1151 [12:24] <CubeTheThird> gabriel01 and DoreK_ we only speak English here
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#1153 [12:24] <CubeTheThird> Person3467T, sure thing
#1154 [12:25] <joshhhh0> can i get some help on a friend trying to join my LAN server?
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#1156 [12:25] <CubeTheThird> joshhhh0, what's the problem?
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#1159 [12:26] <joshhhh0> keeps saying "failed to connect"
#1160 [12:26] <joshhhh0> then something about java
#1161 [12:27] <CubeTheThird> joshhhh0, you are using the "Open to LAN" feature?
#1162 [12:27] <joshhhh0> yes
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#1164 [12:28] <CubeTheThird> joshhhh0, what anti-virus and firewall software do you have?
#1165 [12:29] <DoreK_> Why do other players (using "Non-premium") can not see Skin?
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#1168 [12:29] <CubeTheThird> DoreK_, non-premium does not support multiplayer
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#1170 [12:29] <Helloow> Hello!
#1171 [12:29] <CubeTheThird> hello Helloow
#1172 [12:30] <Helloow> Can I ask you something?
#1173 [12:30] <CubeTheThird> yes
#1174 [12:30] <Helloow> Would you like to play a Survival map together?
#1175 [12:30] <DoreK_> In Poland there are many launchers enabling multiplayer gaming.
#1176 [12:30] <CubeTheThird> DoreK_, those are illegal
#1177 [12:30] * selmanimahir19 [selmanimahir19@notlogged] has joined #minecrafthelp
#1178 [12:30] <CubeTheThird> Helloow, this chatroom is for tech support
#1179 [12:31] <CubeTheThird> Helloow, I recommend you ask on the minecraft forums
#1180 [12:31] <selmanimahir19> http://paste.ubuntu.com/13974729/
#1181 [12:31] <Helloow> I know, I just asked something. And you said I could...
#1182 [12:31] <DoreK_> I understand, only those launchers used by almost all poles and unfortunately can not see my Skin.
#1183 [12:31] <joshhhh0> we tried disabling the firewall
#1184 [12:31] <Helloow> Dorek, do those really excist?
#1185 [12:31] <CubeTheThird> selmanimahir19, delete your minecraft launcher, and get the newer one from https://minecraft.net/download
#1186 [12:32] <selmanimahir19> ok
#1187 [12:32] <CubeTheThird> DoreK_, there is nothing we can do for that
#1188 [12:32] <CubeTheThird> joshhhh0, you didn't answer my question
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#1190 [12:32] <Helloow> Anyway, I'm out. See ya!
#1191 [12:32] <DoreK_> Hellow, I do not understand (I'm Polish)
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#1194 [12:33] <joshhhh0> i dont have an anti virus
#1195 [12:33] <CubeTheThird> joshhhh0, so you disabled windows firewall?
#1196 [12:33] <joshhhh0> he was able to join then my minecraft crashed and now he cant join
#1197 [12:33] <DoreK_> Okay, thanks for help. Goodbye!
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#1199 [12:34] <CubeTheThird> joshhhh0, oh, do you have a crash report?
#1200 [12:34] <joshhhh0> nope
#1201 [12:34] <joshhhh0> it just keeps saying something about java then "no further information"
#1202 [12:35] <CubeTheThird> joshhhh0, does it happen if you try with a different world?
#1203 [12:35] <joshhhh0> one sec he's gonna try again
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#1213 [12:44] <Quinen> I can not log into my mojang account. I did reset my password but I keep getting "Error! Unknown e-mail address or password.
#1214 [12:44] <CubeTheThird> ??> Quinen login/throttle
#1215 [12:44] <Absol> Quinen: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1216 [12:45] <Absol> Quinen: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1218 [12:45] <Quinen> thank you that helps
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#1226 [12:47] <Atomesel> hello?
#1227 [12:47] <CubeTheThird> hello Atomesel
#1228 [12:47] <Atomesel> i need help, i can´t play minecraft i press play and it stops downloading ant twitch..... ([19:40:48 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows... [19:40:48 INFO]: Current time is Dec 12, 2015 7:40:48 PM [19:40:48 INFO]: System.getProperty('os.name') == 'Windows 7' [19:40:48 INFO]: System.getProperty('os.version') == '6.1' [19:40:48 INFO]: System.getProperty('os.arch') == 'amd64' [19:40:48 INFO]: Syst
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#1231 [12:48] <CubeTheThird> Atomesel, paste it onto http://paste.ubuntu.com and give the URL here.
#1232 [12:49] <Atomesel> http://paste.ubuntu.com/13975268/
#1233 [12:50] <CubeTheThird> ??> Atomesel net/speed-test
#1234 [12:50] <Absol> Atomesel: In order to help diagnose your issue, an internet speed test is required. Visit http://testmy.net/SmarTest/combinedAuto to run a test, and give both the Download and Upload speed results in chat.
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#1237 [12:51] <Atomesel> Download :: 3.6 Mbps 451 kB/s up arrow Upload :: 2 Mbps 245 kB/s
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#1239 [12:52] <craftabel> http://paste.ubuntu.com/13975255/
#1240 [12:52] <CubeTheThird> Atomesel, hmm your speeds are fairly low, so that may be the issue. what anti-virus and firewall software do you have?
#1241 [12:52] <CubeTheThird> craftabel, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#1243 [12:53] <Atomesel> no anti vir, only wind 7 firewall
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#1245 [12:54] <CubeTheThird> Atomesel, ya, then most likely your speeds aren't high enough to download the game files.
#1246 [12:54] <CubeTheThird> Atomesel, what happens when you try opening this link: https://libraries.minecraft.net/tv/twitch/twitch-external-platform/4.5/twitch-external-platform-4.5-natives-windows-64.jar
#1247 [12:55] <Atomesel> tried it alrady it stops downloading at 4,6 mb
#1248 [12:55] <CubeTheThird> Atomesel, yup connection issue. Are you on wired or wireless internet?
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#1250 [12:57] <Atomesel> wired. i told my gf to turn off her laptop now my speed is ( Download :: 11.1 Mbps 1.4 MB/s up arrow Upload :: 2.1 Mbps 258 kB/s)
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#1253 [12:57] <CubeTheThird> Atomesel, ok. Any change with downloading then?
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#1256 [12:58] <thebignil> hello
#1257 [12:58] <Atomesel> no same problem stops now at 1.7 mb....
#1258 [12:58] <CubeTheThird> hello thebignil
#1259 [12:58] <CubeTheThird> Atomesel, do you have any downloading programs open, like torrent programs?
#1260 [12:59] <thebignil> so i recently migrated my account to windows ten and i dont like it as much
#1261 [12:59] <thebignil> i would like to still use my windows seven account
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#1263 [12:59] <Atomesel> CubeTheThird nothing. i closed steam origin and ff (oly this chat is open=
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#1265 [12:59] <CubeTheThird> thebignil, not sure what you mean by 'ten and seven accounts'
#1266 [13:00] <CubeTheThird> Atomesel, hmm. Have you tried rebooting your computer and/or router/modem?
#1267 [13:00] <thebignil> windows 10 and windows 7
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#1269 [13:01] <Atomesel> CubeTheThird yes i had tried it.
#1270 [13:01] <CubeTheThird> thebignil, ok.. but what does this have to do with minecraft
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#1272 [13:01] <CubeTheThird> Atomesel, hmm only thing I could recommend then is getting a better internet connection
#1273 [13:01] <thebignil> well i cant sign into my windows 7 minexcraft because it says its been migrated any known way to migrate it back?
#1274 [13:01] <thebignil> minecraft*
#1275 [13:02] <CubeTheThird> thebignil, what is your minecraft username?
#1276 [13:02] <thebignil> thebignil
#1277 [13:02] <thebignil> lol
#1278 [13:02] <CubeTheThird> thebignil, are you talking about the PC edition vs the Windows 10 beta edition?
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#1281 [13:03] <SaphiraCeline> http://paste.ubuntu.com/13975514/
#1282 [13:03] <Atomesel> CubeTheThird hmm, i will visit my brother tomorrow. he got better internet, i will try it download there. Thanks for ur time and have a nice day
#1283 [13:03] <CubeTheThird> SaphiraCeline, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1284 [13:03] <thebignil> well i have an accout that i use on my windows 7 computer and i wanted to try it on windows 10 but i didnt realize it was going to migrate it
#1285 [13:03] <CubeTheThird> thebignil, that's not what migrating is
#1286 [13:04] <CubeTheThird> thebignil, migrating is taking an old (pre 2012) minecraft.net account and moving it to a mojang.com account
#1287 [13:04] <thebignil> thats what it says though
#1288 [13:04] <CubeTheThird> thebignil, you are supposed to login with your EMAIL not username
#1289 [13:04] <alexhelpme> hello i;m alex i don't play minecraft last time and i play now and i losse in my mind the questions for login you know and when i click to send some to my email he said dont work
#1290 [13:04] <CubeTheThird> alexhelpme, you will have to contact Mojang about this
#1291 [13:05] <CubeTheThird> ??> alexhelpme mojang/email
#1292 [13:05] <Absol> alexhelpme: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1293 [13:05] <Absol> alexhelpme: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1294 [13:05] <thebignil> ok but ive always used just thebignil and then a password
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#1296 [13:06] <CubeTheThird> thebignil, when did you purchase your minecraft account?
#1297 [13:06] <DeDutchComedyMen> I have Minecraft since begin 2015, but wen i want to login now it wil say that mijn email or password oncorrect is. I have reset my password but it won't work. What do i need to do?
#1298 [13:06] <thebignil> i dont know a while back sorry for not knowing lol but i dont really know
#1299 [13:06] <CubeTheThird> ??> DeDutchComedyMen login/throttle
#1300 [13:06] <Absol> DeDutchComedyMen: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1301 [13:06] <Absol> DeDutchComedyMen: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1302 [13:07] <alexhelpme> where can i fond my name scroll
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#1304 [13:07] <CubeTheThird> thebignil, regardless, from what I can tell, your username has been migrated to a Mojang account (assuming you had a minecraft.net account in the first place)
#1305 [13:07] <CubeTheThird> alexhelpme, your what?
#1306 [13:08] <DeDutchComedyMen> so i need to wait 3hours?
#1307 [13:08] <CubeTheThird> DeDutchComedyMen, that's right
#1308 [13:08] <thebignil> ok but i can still log into my windows 10 minecraft
#1309 [13:08] <DeDutchComedyMen> ow Thank you.
#1310 [13:09] <alexhelpme> game on mojang or idk he answer me the minecraft scrolls username
#1311 [13:09] <CubeTheThird> thebignil, login to account.mojang.com/me
#1312 [13:09] <CubeTheThird> alexhelpme, minecraft OR scrolls name
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#1321 [13:18] <Aryya88> My minecraft network list keeps loosing my ips quite alot during the day i thought it fixed itself But it decided to go back to how it was. this means i have to type out all my ips over again. What can i do to solve this issue?
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#1323 [13:20] <CubeTheThird> Aryya88, are you pressing the refresh button a lot?
#1324 [13:20] <Aryya88> Nope most of the time it does it from 1 click on the refresh button or if i just log out of a server
#1325 [13:21] <CubeTheThird> Aryya88, ok let's delete the file for it, since it may be corrupted. In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
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#1329 [13:21] <shardie> excuse me.
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#1332 [13:22] <CubeTheThird> you are excused ;)
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#1334 [13:22] <Ben_> it wont let me change my sensititvity to 68
#1335 [13:22] <shardie> i need help with something going on with my minecraft.
#1336 [13:22] <simenfotball94> my password dose not work!!!
#1337 [13:22] <Jess> Looking for someone who can add my kids to their mine raft hunger games
#1338 [13:23] <CubeTheThird> shardie, what's the problem?
#1339 [13:23] <Jess> Mine craft
#1340 [13:23] <CubeTheThird> Ben_, ... so?
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#1342 [13:23] <Ben_> i had it before and now it wont let me use it
#1343 [13:23] <CubeTheThird> Jess, I recommend you ask on the minecraft forums. This chatroom is for tech support
#1344 [13:23] <Eblack2> When I open Minecraft it says things like error. So I go to the help tab and it says my driver is out of date. This has happened ever since I upgraded to Windows 10.
#1345 [13:23] <Jess> Ok I'm sorry
#1346 [13:23] <CubeTheThird> Ben_, and you can use 67 or 69?
#1347 [13:24] <CubeTheThird> Eblack2, do you have a dxdiag report?
#1348 [13:24] <shardie> its saying that one of my drivers need an update and im trying to find out how to fix it.
#1349 [13:24] <Ben_> rye but 68 was perfect
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#1352 [13:24] <CubeTheThird> shardie, do you have a dxdiag report?
#1353 [13:24] <shardie> yes
#1354 [13:24] <Zac> Hi, my name is Zac. I'm trying to login to my minecraft game and it is telling me my username or password is wrong. I've tried changing my password on my mojang account and now it won't let me login to minecraft.net. i can't login to my minecraft account so then i can't request to reset my password for my minecraft game or anything. on top of this, if i click the "forgot password" link and try to put in my username, it says i don't ex
#1355 [13:24] <Eblack2> @Cube, What do you mean if you are talking about copying my dxdiag and posting it to that online thang then yes.
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#1357 [13:25] <CubeTheThird> ??> Zac login/throttle
#1358 [13:25] <Absol> Zac: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1359 [13:25] <Absol> Zac: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1360 [13:25] <CubeTheThird> Eblack2, yes give the link to your paste here
#1361 [13:25] <Eblack2> http://paste.ubuntu.com/13976010/
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#1363 [13:25] <CubeTheThird> Eblack2, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1364 [13:25] <CubeTheThird> shardie, give a URL to your report here
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#1366 [13:25] <Eblack2> Then how can I downgrade to windows 7?
#1367 [13:25] <Aryya88> I have opened by Game Dir What next?
#1368 [13:25] <shardie> http://paste.ubuntu.com/13975864/
#1369 [13:26] <CubeTheThird> ??> Eblack2 win/downgrade
#1370 [13:26] <Absol> Eblack2: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1371 [13:26] <CubeTheThird> Aryya88, delete the servers.dat file
#1372 [13:26] <Zac> so basically i'm screwed?
#1373 [13:26] <Aryya88> Done
#1374 [13:26] <Eblack2> where do I put "win/downgrade" at?
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#1376 [13:26] <CubeTheThird> shardie, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1377 [13:27] <CubeTheThird> Eblack2, ... read what Absol said after
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#1379 [13:27] <Eblack2> ok.
#1380 [13:27] <CubeTheThird> Aryya88, ok add servers to your list and see if it still happens
#1381 [13:27] <Eblack2> Thank you guys/Girls!
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#1385 [13:27] <shardie> okay thank you
#1386 [13:27] <Aryya88> Okay thank you
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#1393 [13:35] <modified_Oreo> Hello i'm trying to get my security questions and it says too many failed attempts. how long until i can try again?
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#1397 [13:37] <modified_Oreo> Hello i'm trying to get my security questions and it says too many failed attempts. how long until i can try again?
#1398 [13:37] <CubeTheThird> modified_Oreo, I would assume 3 hours, since that's how long you have to wait after failing to login too many times
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#1400 [13:38] <modified_Oreo> Oh ok thank you
#1401 [13:39] <Aryya88> Hey Cube that hasnt fixed it logged out of my server and it still lost my ips
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#1404 [13:39] <CubeTheThird> Aryya88, are you using any mods?
#1405 [13:40] <Aryya88> Nope
#1406 [13:40] <CubeTheThird> Aryya88, and at no point you pressed the refresh button?
#1407 [13:40] <Aryya88> I defo did nto press the refresh button when i logged out
#1408 [13:41] <CubeTheThird> Aryya88, ok let's see if we can get a log from the game
#1409 [13:41] <CubeTheThird> ??> Aryya88 launcher/game-output
#1410 [13:41] <Absol> Aryya88: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1411 [13:41] <Absol> Aryya88: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1418 [13:45] <calebg> I have a minecraft account and the email for it no longer works so i was wondering if there is a way to change the email
#1419 [13:46] <CubeTheThird> calebg, you have to contact Mojang to do that
#1420 [13:46] <CubeTheThird> ??> calebg mojang/email
#1421 [13:46] <Absol> calebg: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1422 [13:46] <Absol> calebg: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1423 [13:46] <octopatos> relou
#1424 [13:46] <calebg> thank you
#1425 [13:46] <octopatos> ????
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#1427 [13:47] <octopatos> no cusao
#1428 [13:47] <octopatos> seu toba
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#1430 [13:52] <Aryya88> http://paste.ubuntu.com/13976854/
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#1432 [13:52] <Aryya88> there you go guys
#1433 [13:52] <Galaxy_2Alex> ??> Aryya88 mods
#1434 [13:52] <Absol> Aryya88: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1435 [13:52] <Absol> Aryya88: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1437 [13:55] <Aryya88> I just realized i did that with optifine on and not with my usual minecraft client 1.8.6 rip
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#1445 [13:56] <Aryya88> it does the same thing that massive error spam with 1.8.6 rip
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#1447 [13:56] <Galaxy_2Alex> Aryya88, Please give us a log from that then please.
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#1451 [13:57] <StephAnnDLC> I'm having issues with my java crashing. I can play the game for a few seconds and then the java stops responding. This was my most recent game output. http://paste.ubuntu.com/13976975/
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#1454 [13:57] <Galaxy_2Alex> ??> StephAnnDLC win/dxdiag
#1455 [13:57] <Absol> StephAnnDLC: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1460 [13:59] <popprockers> I need help with my Minecraft. It keeps saying out og memory but I did every thing on the help page and Minecraft has 3,554 MB to work with
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#1462 [13:59] <Aryya88> http://paste.ubuntu.com/13977039/ This is with 1.8.6
#1463 [13:59] <Galaxy_2Alex> ??> popprockers launcher/more-ram
#1464 [13:59] <Absol> popprockers: A forum post which explains how to allocate more RAM to Minecraft can be found here: http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/tutorials-and-faqs/1871637-tutorial-allocate-more-memory-for-minecraft
#1465 [13:59] <CubeTheThird> popprockers, are you using mods or resource packs?
#1466 [14:00] <CubeTheThird> ??> Aryya88 win/dxdiag
#1467 [14:00] <Absol> Aryya88: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1468 [14:00] <popprockers> No mods
#1469 [14:00] <Swaggybacon> My friend can't run its minecraft it sends him to this page http://hopper.minecraft.net/help/pixel-format-not-accelerated/ and he's tried downloading for his graphics card and it doesn't work
#1470 [14:00] <Swaggybacon> *his
#1471 [14:00] <StephAnnDLC> http://paste.ubuntu.com/13977059/
#1472 [14:00] <CubeTheThird> Swaggybacon, do you have a dxdiag report?
#1473 [14:00] <Swaggybacon> I'll get one from him
#1474 [14:01] <Swaggybacon> Whats the website I paste it too?
#1475 [14:01] <CubeTheThird> StephAnnDLC, delete your minecraft launcher, and install the newer one from https://minecraft.net/download
#1476 [14:01] <CubeTheThird> Swaggybacon, http://paste.ubuntu.com
#1477 [14:01] <StephAnnDLC> Okay.
#1478 [14:02] <mattym> StephAnnDLC, You didn't reinstall that Razer program did you?
#1479 [14:03] <StephAnnDLC> No. I didn't.
#1480 [14:03] <StephAnnDLC> lol It's just still giving me problems.
#1481 [14:03] <StephAnnDLC> Which launcher version am I supposed to install? .msi or .exe?
#1482 [14:03] <mattym> StephAnnDLC, .msi
#1483 [14:03] <StephAnnDLC> Okay.
#1484 [14:04] <Swaggybacon> Cube, http://paste.ubuntu.com/13977114/
#1485 [14:04] <popprockers> I have a dxdiag report
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#1487 [14:04] <CubeTheThird> Swaggybacon, one moment
#1488 [14:05] <CubeTheThird> Swaggybacon, download and install https://www.nvidia.com/download/driverResults.aspx/96079/en-us
#1489 [14:05] <mattym> popprockers, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1490 [14:05] <popprockers> Can a dxdiag help you guys figure out my problem
#1491 [14:05] <CubeTheThird> popprockers, what resource packs did you install?
#1492 [14:06] <Swaggybacon> Cube which one do I download there is like 30+
#1493 [14:06] <popprockers> sphax, sphax christmas, defalt christmas, 3D lite, and 3D medium
#1494 [14:06] <CubeTheThird> Swaggybacon, .. what? there's only 1 download button...
#1495 [14:06] <CubeTheThird> popprockers, lemme guess, the sphax 512 pack(s)?
#1496 [14:06] <Swaggybacon> Yeah I click it then it brings me to a list of different things
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#1498 [14:06] <popprockers> I think
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#1500 [14:07] <CubeTheThird> popprockers, unless you have tons of RAM and a powerful graphics card, you won't be able to use ones of that size
#1501 [14:07] <CubeTheThird> Swaggybacon, scroll down and press accept and download
#1502 [14:07] <StephAnnDLC> It seems to be working now. Thanks a bunch!
#1503 [14:07] <popprockers> I have 3,554 MB
#1504 [14:07] <Swaggybacon> oh
#1505 [14:07] <popprockers> of RAM
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#1507 [14:08] <CubeTheThird> popprockers, total, in your computer?
#1508 [14:08] <popprockers> My dxdiag report says there is no problems
#1509 [14:09] <popprockers> No avaliable on my computer
#1510 [14:09] <CubeTheThird> popprockers, ya, that's not enough for 512 packs
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#1513 [14:10] <popprockers> How do I turn the pack off if it won't let me go on minecraft
#1514 [14:10] <CubeTheThird> popprockers, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1515 [14:10] <popprockers> ok
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#1517 [14:10] <CubeTheThird> popprockers, there, open the resourcepacks folder
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#1520 [14:11] <popprockers> ok
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#1522 [14:11] <CubeTheThird> popprockers, you can remove them from there
#1523 [14:13] <popprockers> Now these are all i have 3D medium, 3D lite, ChristmasPack, and Shpax XmasBDcraft 128x MC18
#1524 [14:13] <Samurai82> Guys i got a problem, i cant play my minecraft
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#1527 [14:14] <popprockers> How do I download a Sphax pack lower than 512
#1528 [14:14] <Samurai82> is because of this built-in drivers and a graphics card
#1529 [14:14] <CubeTheThird> popprockers, it should be listed on the download page
#1530 [14:14] <Samurai82> plz help me
#1531 [14:14] <CubeTheThird> Samurai82, do you have a dxdiag report?
#1532 [14:14] <Samurai82> yes
#1533 [14:14] <Samurai82> Yes i do
#1534 [14:15] <popprockers> Ok. Now that I deleted it minecraft should work
#1535 [14:15] <CubeTheThird> Samurai82, give a URL to it here
#1536 [14:15] <CubeTheThird> popprockers, it should yes
#1537 [14:15] <Samurai82> you mean send it here
#1538 [14:15] <popprockers> ok
#1539 [14:15] <CubeTheThird> Samurai82, paste it onto http://paste.ubuntu.com and give the URL here.
#1540 [14:15] <Samurai82> ohh ok
#1541 [14:16] <Samurai82> http://paste.ubuntu.com/13977125/
#1542 [14:16] <Samurai82> there you go
#1543 [14:16] <popprockers> Now It loaded but it says Client Outdated!
#1544 [14:16] * Jonny97 [Jonny97@notlogged] has joined #minecrafthelp
#1545 [14:17] <CubeTheThird> Samurai82, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1546 [14:17] <CubeTheThird> popprockers, what game version are you using?
#1547 [14:17] <popprockers> 1.8.8
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#1550 [14:17] <Samurai82> what downgrade mean
#1551 [14:17] <Samurai82> plz tell me
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#1553 [14:18] <popprockers> Oh now it works just not with my Realms
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#1555 [14:18] <CubeTheThird> popprockers, the most recent version is 1.8.9
#1556 [14:18] <popprockers> Ok
#1557 [14:18] <Samurai82> cube what those downgrade to window 7 meant,
#1558 [14:18] <popprockers> So now realms doesn't work with 1.8.8
#1559 [14:18] <Jonny97> When joining an online server, on minecraft pocket edition, it keeps saying that I have to log in before I can move, I use the same password for everything but it still won't let me sign in, it keeps sayin "incorrect password", why? What am I doing wrong?
#1560 [14:19] <CubeTheThird> popprockers, that's right
#1561 [14:19] <CubeTheThird> popprockers, the 1.8.9 update is specifically for realms
#1562 [14:19] <popprockers> Ok. that kinda stinks though
#1563 [14:19] <popprockers> oh ok
#1564 [14:19] <CubeTheThird> Samurai82, it means you have to return your computer to windows 7
#1565 [14:19] <Samurai82> oh man
#1566 [14:20] * i_JoshHD [i_JoshHD@notlogged] has joined #minecrafthelp
#1567 [14:20] <popprockers> Well thanks for the help. and if I have any more troubles I'll be sure to come here first
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#1569 [14:20] <popprockers> Bye
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#1576 [14:23] <Jonny97> Anyone?
#1577 [14:23] <i_JoshHD> so i logged out of my minecraft account and im trying to log back in but it says something like wrong email or password but when i checked it online from a different website it said my account was invalid?
#1578 [14:23] <i_JoshHD> so i logged out of my minecraft account and im trying to log back in but it says something like wrong email or password but when i checked it online from a different website it said my account was invalid? anyone know how i can fix it so i can log back in? i changed my password alot
#1579 [14:23] <CubeTheThird> i_JoshHD, what website..?
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#1584 [14:24] <i_JoshHD> https://minecraftleaks.com/check/36L2mOrBFpAQvS0Mu29WHdIMc59VJp7U
#1585 [14:24] * BBrocuber [BBrocuber@notlogged] has joined #minecrafthelp
#1586 [14:24] <i_JoshHD> it says my account is invalid
#1587 [14:25] * okami [okami@notlogged] has quit. (Ping timeout: 204 seconds)
#1588 [14:25] * BBrocuber [BBrocuber@notlogged] has quit. (Client Quit)
#1589 [14:25] <CubeTheThird> i_JoshHD, .. don't tell me you put your email and password on that site
#1590 [14:25] <Jonny97> When I try to join minecraft pocket edition servers, I join, but it requires me to log in. I use the same password for almost everything, it keeps telling me that I have types an "incorrect password" what do I do..
#1591 [14:25] * Crystal|AFK is now known as CrystalMare
#1592 [14:26] <GraySenshi> Ok so I just made a new tower running on the 980 ti and intell 5930k with 32gb ram I can play what I want and have no problems but when playing minecraft I am getting over 1600fps and 300-700 on total max but when I'm playing minecraft only I tend to get randome lag spikes where I sit there for like 2 seconds with no frame updates what is causing this my CPU is only at 20% range never gets above 40%
#1593 [14:26] * BBrocuber [BBrocuber@notlogged] has joined #minecrafthelp
#1594 [14:26] <mattym> Jonny97, The feature you are talking about is a 3rd party addon for Pocket Edition servers
#1595 [14:26] <i_JoshHD> cube it does that for everyone
#1596 [14:26] <CubeTheThird> Jonny97, have you tried resetting your password?
#1597 [14:26] <i_JoshHD> i could get anyones email and password
#1598 [14:26] <CubeTheThird> i_JoshHD, ... ya.. that's a total scam
#1599 [14:26] <mattym> Jonny97, We cant help with that, you need to contact the server staff
#1600 [14:26] <mattym> Jonny97, We cant help with that, you need to contact the server staff
#1601 [14:26] * davi [davi@notlogged] has left #minecrafthelp
#1602 [14:26] <Jonny97> Alright thank you
#1603 [14:27] <i_JoshHD> cube i was playing minecraft today then i logged out and when i went to log back in it didnt wokr
#1604 [14:27] <i_JoshHD> work
#1605 [14:27] <i_JoshHD> why is that
#1606 [14:27] <CubeTheThird> GraySenshi, .. I'd recommend you limit your FPS to something closer to your monitor's refresh rate
#1607 [14:27] <mattym> i_JoshHD, Cause you entered your info into a scam site and had your account stolen
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#1610 [14:27] <GraySenshi> Yea I have it set to 144
#1611 [14:27] <i_JoshHD> i didnt enter my fucking info into a website !!! it fucking gives out peoples accounts for no reason
#1612 [14:27] <Absol> i_JoshHD: Please keep it civil
#1613 [14:27] <i_JoshHD> okay
#1614 [14:28] <i_JoshHD> ffs
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#1616 [14:28] <GraySenshi> That's when I set no limit it goes like that
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#1618 [14:28] <CubeTheThird> GraySenshi, so you don't have lag spikes with no limit
#1619 [14:28] <mattym> GraySenshi, What kind of Monitor are you using?
#1620 [14:29] <i_JoshHD> so no ones going to help me then...
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#1622 [14:30] <mattym> i_JoshHD, You said you checked your info that other site correct?
#1623 [14:30] * burgibro [burgibro@notlogged] has joined #minecrafthelp
#1624 [14:30] <i_JoshHD> i checked my info but i didnt log into the website
#1625 [14:30] <i_JoshHD> the problem was there before i went on that website
#1626 [14:30] * KiritoUgalde [KiritoUgalde@notlogged] has joined #minecrafthelp
#1627 [14:30] <GraySenshi> Well let's put it this way it plays smooth then randomly in a ariea not being generated I will randomly paus and no frames are updated for like 2 seconds then continues on
#1628 [14:30] <CubeTheThird> i_JoshHD, you should have just reset your password
#1629 [14:30] <i_JoshHD> but its not fucking working
#1630 [14:30] * Absol kicked i_JoshHD from #minecrafthelp (Reason: _JoshHD :Keep it civilized, you are just a human)
#1631 [14:30] <GraySenshi> Asus vg248qe
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#1633 [14:31] <burgibro> Hey, so i recentally instaled windows 10, and mincraft won't play, i tried installing graphic's drivers, nothing's working. Here is the error code http://paste.ubuntu.com/13977539/
#1634 [14:31] <CubeTheThird> GraySenshi, and this happens with your FPS limited?
#1635 [14:31] <KiritoUgalde> Alguien me ayuda con mi minecraft darklbp???
#1636 [14:31] <CubeTheThird> burgibro, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1637 [14:31] <burgibro> ok
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#1640 [14:31] <mattym> GraySenshi, And your sure Minecraft is using the GTX card right, its not trying to use the Intel HD part from your CPU?
#1641 [14:32] <KiritoUgalde> AYUDA!!!!
#1642 [14:32] <GraySenshi> I was using gpu z to monitor the gpu
#1643 [14:32] <LordQuack> So I got logged out my acc a while back and I need it back, the password wont work and the email i used for it was dissabled a couple years ago
#1644 [14:32] <CubeTheThird> KiritoUgalde, we only speak English here
#1645 [14:32] <GraySenshi> I was dule screening like I normally do one has all the specks on the Pc so I know what's going on
#1646 [14:33] <KiritoUgalde> IM SORRY
#1647 [14:33] <CubeTheThird> LordQuack, you will have to contact Mojang
#1648 [14:33] <CubeTheThird> ??> LordQuack mojang/email
#1649 [14:33] <Absol> LordQuack: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1650 [14:33] <Absol> LordQuack: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1651 [14:33] <LordQuack> Thanks, I will try
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#1653 [14:33] <mattym> GraySenshi, But ingame, if you hit F3 or whatever will show the debug screen for you, its it listing the Nvdia GPU ingame
#1654 [14:34] <KiritoUgalde> HELP MY MINECRAFT NO MANS LAUNCHER DARKLBP
#1655 [14:34] <CubeTheThird> KiritoUgalde, you can purchase minecraft at minecraft.net/store
#1656 [14:34] <Lord_Ralex> KiritoUgalde, turn off the caps
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#1659 [14:35] <KiritoUgalde> I do not have money
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#1662 [14:35] <CubeTheThird> KiritoUgalde, then we cannot help you
#1663 [14:35] <KiritoUgalde> I want to play with laucher darklbp
#1664 [14:36] * Lord_Ralex kicked KiritoUgalde from #minecrafthelp (Reason: iritoUgalde :KiritoUgalde)
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#1668 [14:38] <Nashcardet> why minecraft keeping giving crash report
#1669 [14:38] <CubeTheThird> Nashcardet, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1670 [14:39] <Nashcardet> i have windows 10 and jave yet minecraft pc downloads but thats as far as go
#1671 [14:41] <CubeTheThird> Nashcardet, please do as I asked
#1672 [14:41] <Nashcardet> http://paste.ubuntu.com/13977741/
#1673 [14:41] <CubeTheThird> Nashcardet, one moment
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#1675 [14:42] * GraySenshi [GraySenshi@notlogged] has quit. (Ping timeout: 204 seconds)
#1676 [14:43] <CubeTheThird> Nashcardet, Nvidia no longer supports your video card, so there are no official windows 10 drivers. You can try the windows 8 drivers here: https://www.nvidia.com/download/driverResults.aspx/82701/en-us
#1677 [14:43] <mattym> Nashcardet, That computer does not meet the minimum requirements for Minecraft.
#1678 [14:43] <CubeTheThird> that too
#1679 [14:44] <Nashcardet> what do i need to get for my computer please as its for my son thanks
#1680 [14:45] <CubeTheThird> Nashcardet, you can try installing that driver. If it doesn't work, you'll have to downgrade to an older version of windows
#1681 [14:45] <CubeTheThird> Nashcardet, but preferably, you'd need to use a newer computer to run the game
#1682 [14:47] * Kolfet88 [Kolfet88@notlogged] has joined #minecrafthelp
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#1685 [14:48] <Nashcardet> ok thanks for your support that not worked either as only just put windows 10 on today old version didnt work same problem
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#1687 [14:49] <Kolfet88> I need help, you could tell how to fix the problem java.net.SocketException Unrecognized Windows Sockets error 10106: create?
#1688 [14:49] * awesomeguy123 [awesomeguy123@notlogged] has joined #minecrafthelp
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#1690 [14:49] <CubeTheThird> ??> Nashcardet win/downgrade
#1691 [14:49] <Absol> Nashcardet: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1692 [14:50] <CubeTheThird> Kolfet88, can you open cmd as administrator?
#1693 [14:50] <Kolfet88> I think so
#1694 [14:50] <CubeTheThird> Kolfet88, in it, run this command: netsh winsock reset
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#1696 [14:51] <Kolfet88> Then?
#1697 [14:51] <Nashcardet> already down graded and itdidnt work
#1698 [14:51] <CubeTheThird> Nashcardet, wait, so you're using what version of windows?
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#1700 [14:52] <Nashcardet> was windows 8 didnt work and then added windows 10 and still doesnt work
#1701 [14:53] <Kolfet88> CubeTheThird you do after entering the command?
#1702 [14:53] <CubeTheThird> Nashcardet, you tried installing that driver on windows 8?
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#1704 [14:53] <CubeTheThird> Kolfet88, it should tell you to reboot your computer no?
#1705 [14:53] <Nashcardet> yes but this not work keep getting crash report
#1706 [14:54] <Extreme> Nashcardet: What happened when you installed that driver?
#1707 [14:54] * morthicraft [morthicraft@notlogged] has quit. (Client Quit)
#1708 [14:54] <Kolfet88> And if you break the computer?
#1709 [14:55] <Nashcardet> no minecraft
#1710 [14:55] <CubeTheThird> Kolfet88, ... it won't break your computer
#1711 [14:56] <Kolfet88> Okay
#1712 [14:56] <Extreme> Nashcardet: Install the driver again and make sure you select a clean install: https://www.nvidia.com/download/driverResults.aspx/82701/en-us
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#1714 [14:56] <Nashcardet> i have done all that ready over last 2 days
#1715 [14:57] <Extreme> Nashcardet: Give us a screenshot of what it says when its finished installing then.
#1716 [14:57] <Kolfet88> Out of curiosity, the command is fine for Windows 8.1?
#1717 [14:57] <Extreme> Nashcardet: Clearly you are not installing it correctly if it does not work on Windows 8 or Windows 10.
#1718 [14:57] <medatitanation> Just installed windows 10, now minecraft won't launch.
#1719 [14:57] <CubeTheThird> Kolfet88, it's for any version of windows beyond windows XP
#1720 [14:58] <CubeTheThird> medatitanation, outdated drivers?
#1721 [14:58] <medatitanation> yes
#1722 [14:58] <CubeTheThird> medatitanation, give a URL to your dxdiag report here
#1723 [14:58] <medatitanation> http://paste.ubuntu.com/13978263/
#1724 [14:59] <CubeTheThird> medatitanation, one moment
#1725 [14:59] <Nashcardet> what i dont understand is windows 10 is better why do i need to downgrade
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#1727 [14:59] <Kolfet88> So it works for Windows 8.1? Yes or no?
#1728 [15:00] <CubeTheThird> Nashcardet, nvidia discontinued support for your graphics card at windows 8
#1729 [15:00] <CubeTheThird> Kolfet88, yes! just run the command
#1730 [15:01] <CubeTheThird> medatitanation, download and install win 64 exe: https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
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#1732 [15:01] <medatitanation> OK, Thanks for the help!
#1733 [15:02] * medatitanation [medatitanation@notlogged] has quit. (Quit: Web client closed)
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#1738 [15:05] <djohnson135> I am trying to purchase Minecraft for $26.95 and it keeps telling me there is an error with my credit card. I've re-entered it several times but nothing is working.
#1739 [15:06] * alex_ [alex_@notlogged] has quit. (Client Quit)
#1740 [15:06] <CubeTheThird> djohnson135, what kind of card?
#1741 [15:06] * Cast00771 [Cast00771@notlogged] has quit. (Read error: Connection reset by peer)
#1742 [15:06] * Nashcardet [Nashcardet@notlogged] has quit. (Quit: Web client closed)
#1743 [15:06] <djohnson135> VISA debit card
#1744 [15:06] <PHILLIP631> I need to update my video driver as minecraft no longer works. I'm on Windows 10. When i search for updated drivers, I find none. Need some help. My data file can be viewed here. http://paste.ubuntu.com/13978455/
#1745 [15:06] <djohnson135> I also tried another card and got the same message
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#1748 [15:07] <CubeTheThird> djohnson135, you should contact your bank/credit card company to make sure they are not blocking international purchases to Sweden
#1749 [15:07] <CubeTheThird> PHILLIP631, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1750 [15:07] <Kluck> I NEED HELP
#1751 [15:07] <Kluck> SO
#1752 [15:07] * johnny5530 [johnny5530@notlogged] has joined #minecrafthelp
#1753 [15:07] <CubeTheThird> Kluck, stop with the caps
#1754 [15:07] <Kluck> sorry
#1755 [15:07] <djohnson135> didn't know it was an international purchase... thanks!
#1756 [15:08] <Kluck> so, can anyone help with a pixel accelerated error fix?
#1757 [15:08] * djohnson135 [djohnson135@notlogged] has quit. (Client Quit)
#1758 [15:08] <CubeTheThird> Kluck, do you have a dxdiag report?
#1759 [15:08] <Kluck> Yes
#1760 [15:08] <CubeTheThird> Kluck, give a URl to it here
#1761 [15:08] <Kluck> http://paste.ubuntu.com/13978474/
#1762 [15:09] <CubeTheThird> Kluck, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1763 [15:09] <Kluck> I see
#1764 [15:09] <Kluck> so practicly there is no way to run minecraft on this windows
#1765 [15:09] <Kluck> with this pc/
#1766 [15:10] * PHILLIP631 [PHILLIP631@notlogged] has quit. (Quit: Web client closed)
#1767 [15:10] <Kluck> well i stil have windows 7 installed.
#1768 [15:10] <CubeTheThird> Kluck, it will work on windows 7, but not on any newer version of windows
#1769 [15:10] <johnny5530> someone knows how to solve the error org.lwjgl.LWJGLException: Pixel format not accelerated?
#1770 [15:10] <CubeTheThird> johnny5530, do you have a dxdiag report?
#1771 [15:11] <johnny5530> no
#1772 [15:11] <CubeTheThird> ??> johnny5530 win/dxdiag
#1773 [15:11] <Absol> johnny5530: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1774 [15:12] <Kluck> @CubeTheThird so if i start on with windows 7 and search for those drivers, it should work?
#1775 [15:12] <Kluck> search and dowland i guess
#1776 [15:12] <Kluck> download*
#1777 [15:12] <CubeTheThird> Kluck, yes. We can also get the drivers for you for windows 7
#1778 [15:12] <Kluck> you do?
#1779 [15:12] <Kluck> That would be great
#1780 [15:12] * Muncy [Muncy@notlogged] has joined #minecrafthelp
#1781 [15:13] <Kluck> Btw, how come minecraft windows 10 edition can run on this pc?
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#1785 [15:13] <Kluck> i mean, practicly it's not the same game?
#1786 [15:13] <CubeTheThird> Kluck, there are 2 different mainstream graphics rendering engines: OpenGL (public free), and DirectX (owned by Microsoft)
#1787 [15:13] <Muncy> The Java launcher update is failing to let me
#1788 [15:13] <Muncy> Oad m Game
#1789 [15:14] <Muncy> Load my game
#1790 [15:14] <CubeTheThird> Kluck, the PC edition runs on OpenGL, whereas the Windows 10 beta runs on DirectX
#1791 [15:14] <Kluck> I see
#1792 [15:14] <CubeTheThird> Muncy, so what happens?
#1793 [15:14] <CubeTheThird> Kluck, intel dropped support for your graphics chipset years ago, which provides the needed OPenGL version to run the game
#1794 [15:15] <CubeTheThird> Kluck, on the other hand, Microsoft will give better default support for DirectX than OpenGL, so that version works
#1795 [15:15] <Kluck> So there is no way to play regular Minecraft? I mean i had Minecraft installed once and it worked
#1796 [15:15] <Matttelford401> When I press the play button to open minecraft, the game crashes. Here's my DxDiag link: http://paste.ubuntu.com/13977462/
#1797 [15:15] * eblack2 [eblack2@notlogged] has joined #minecrafthelp
#1798 [15:15] <Muncy> It tells me Minecraft Runtime Environment is failing to run due to a corruption or something like that and I should reinstall mine craft but I don't know how
#1799 [15:16] <CubeTheThird> Kluck, no, because you can't get the needed OpenGL version you need to run the game, since there are no drivers
#1800 [15:16] <CubeTheThird> Matttelford401, one moment
#1801 [15:16] <CubeTheThird> Muncy, what anti-virus and firewall software do you have?
#1802 [15:16] <Kluck> oke
#1803 [15:16] <Kluck> thanks for the help m8
#1804 [15:16] <eblack2> Well I was here eariler, and I tryed to restart my computer to windows 7 but after 30 days on windows 10 you can't
#1805 [15:16] <eblack2> any help?
#1806 [15:17] <CubeTheThird> Matttelford401, try download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
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#1808 [15:17] <CubeTheThird> eblack2, you'll have to manually install windows 7. Look up a guide online, or ask a professional for assistance
#1809 [15:18] <eblack2> CubeTheThird, Do you have alink?
#1810 [15:18] <eblack2> or what should I look up?
#1811 [15:18] <CubeTheThird> eblack2, I'd start with "downgrade windows 10 to windows 7"
#1812 [15:19] <eblack2> I looked it up but you can't convert back after 30 days
#1813 [15:19] <eblack2> am I just SOL?
#1814 [15:19] * rileyjb [rileyjb@notlogged] has joined #minecrafthelp
#1815 [15:19] <CubeTheThird> eblack2, do you have a windows 7 backup disc of some kind?
#1816 [15:19] * ensarylmz [ensarylmz@notlogged] has quit. (Quit: Web client closed)
#1817 [15:19] <eblack2> No
#1818 [15:20] <CubeTheThird> eblack2, then you'll need to ask a professional for advice. I'd recommend contacting microsoft support for starters
#1819 [15:20] <eblack2> ok thank you.
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#1823 [15:24] * ruddeludde67 [ruddeludde67@notlogged] has joined #minecrafthelp
#1824 [15:24] <mbsoccerbeast> I accidentally signed out of my profile and it put me as a demo player :( I try to log in and it won't work, what should I do? i already bought the game for the profile
#1825 [15:24] <CubeTheThird> mbsoccerbeast, if it's giving you demo, then you're logging in with the wrong email address
#1826 [15:25] <mbsoccerbeast> No I'm not logging in wrong... i can sign in on minecraft.net with the same things i enter to the launcher
#1827 [15:25] <CubeTheThird> mbsoccerbeast, login to account.mojang.com/me
#1828 [15:26] <Matttelford401> ok i downloaded: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#1829 [15:26] <CubeTheThird> Matttelford401, now install it
#1830 [15:26] <Matttelford401> ok
#1831 [15:26] <Matttelford401> it's loading
#1832 [15:27] <johnny5530> someone knows how to solve the error org.lwjgl.LWJGLException: Pixel format not accelerated? Dxdiag: http://paste.ubuntu.com/13978816/
#1833 [15:27] <Matttelford401> i downloaded the first selection, is that one ok?
#1834 [15:28] <CubeTheThird> Matttelford401, yes..
#1835 [15:28] <CubeTheThird> johnny5530, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1836 [15:28] <Matttelford401> i just installed it
#1837 [15:28] * ruddeludde67 [ruddeludde67@notlogged] has quit. (Ping timeout: 204 seconds)
#1838 [15:29] <CubeTheThird> Matttelford401, did you choose custom or express?
#1839 [15:29] <johnny5530> thank you
#1840 [15:29] <Matttelford401> i'm not sure?
#1841 [15:29] * aaron [aaron@notlogged] has joined #minecrafthelp
#1842 [15:29] <CubeTheThird> Matttelford401, did you open the file after you downloaded it?
#1843 [15:30] <Matttelford401> ya
#1844 [15:30] <mbsoccerbeast> I logged in on that account.mojang site and i open my minecraft launcher and it says I'm a demo user, what do i do? i purchased minecraft on my mbsoccerbeast account but i logged out on the launcher now it won't let me log back in :( what do I do!!!/
#1845 [15:30] <CubeTheThird> Matttelford401, then it should have asked you if you want to do a custom or express installation
#1846 [15:30] * Ungemeistert1 [Ungemeistert1@notlogged] has joined #minecrafthelp
#1847 [15:30] <CubeTheThird> mbsoccerbeast, on account.mojang.com/me do you see your username listed?
#1848 [15:30] <mbsoccerbeast> No?
#1849 [15:30] <CubeTheThird> mbsoccerbeast, then you are logging in with the wrong email
#1850 [15:31] <mbsoccerbeast> It will let me log in and then just says i have to import my premium?
#1851 [15:31] <mbsoccerbeast> It will let me log in and then just says i have to import my premium?
#1852 [15:31] * aaron [aaron@notlogged] has left #minecrafthelp
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#1854 [15:31] * aaron [aaron@notlogged] has joined #minecrafthelp
#1855 [15:31] <mbsoccerbeast> Do i import my account?
#1856 [15:31] * johnny5530 [johnny5530@notlogged] has quit. (Quit: Web client closed)
#1857 [15:31] <CubeTheThird> mbsoccerbeast, NO! you have to login with the email address that has your premium account
#1858 [15:32] <Matttelford401> all i knpw is that i installed the first download and opened it.
#1859 [15:32] <CubeTheThird> Matttelford401, ok, try the game again. You may have to reboot your computer first
#1860 [15:32] <mbsoccerbeast> I did!
#1861 [15:32] <Matttelford401> thanks.
#1862 [15:32] <CubeTheThird> mbsoccerbeast, if that email had your premium account on it then you would see it on that page
#1863 [15:32] <CubeTheThird> mbsoccerbeast, please test ALL your emails on http://www.minecraft.net/retrievename
#1864 [15:32] <aaron> i just reset my password but i cant loggin anymore at mojang or minecraft
#1865 [15:33] <CubeTheThird> ??> aaron login/throttle
#1866 [15:33] <Absol> aaron: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1867 [15:33] <Absol> aaron: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1868 [15:34] <Matttelford401> hold on, i just pressed next. It says to either uninstall or install
#1869 [15:34] <mbsoccerbeast> it said if there are any accounts with the email i signed in with it will send it my way?
#1870 [15:34] <CubeTheThird> Matttelford401, install...
#1871 [15:34] <CubeTheThird> mbsoccerbeast, that's right
#1872 [15:34] <Matttelford401> ok now what?
#1873 [15:34] * Stojce [Stojce@notlogged] has joined #minecrafthelp
#1874 [15:34] <mbsoccerbeast> so what will it do? and will i be able to log in and play soon?
#1875 [15:34] <CubeTheThird> Matttelford401, continue with the installation..?
#1876 [15:34] <aaron> so i just need te rest my password and wait 3 hours?
#1877 [15:35] <CubeTheThird> mbsoccerbeast, it will send you an email if you have a premium account on it
#1878 [15:35] <CubeTheThird> aaron, that's right
#1879 [15:35] <mbsoccerbeast> ok, do i have to wait a certain time?
#1880 [15:35] <Matttelford401> do i press browse?
#1881 [15:35] <CubeTheThird> mbsoccerbeast, it can take a few minutes. If you don't get an email, then your premium account is on a different email address
#1882 [15:35] <CubeTheThird> Matttelford401, no, just ok and continue
#1883 [15:35] <mbsoccerbeast> ok thanks <3
#1884 [15:35] <Stojce> Hey
#1885 [15:36] <CubeTheThird> hello Stojce
#1886 [15:36] <Stojce> Can you help me pls
#1887 [15:36] <CubeTheThird> Stojce, with?
#1888 [15:36] <mbsoccerbeast> Cube are u a majoring admin or helper?
#1889 [15:36] <mbsoccerbeast> mojang not majoring
#1890 [15:36] <Stojce> on my minecraft i will join gommehd.net and minecraft say java.net.Nullpointerexception
#1891 [15:37] <Stojce> What i can do to join this server
#1892 [15:37] <CubeTheThird> mbsoccerbeast, I'm an operator of this chatroom. We do not work for Mojang here
#1893 [15:37] * runishi [runishi@notlogged] has joined #minecrafthelp
#1894 [15:37] <CubeTheThird> Stojce, does this happen with other servers?
#1895 [15:37] <mbsoccerbeast> ohhhhhh
#1896 [15:37] <Matttelford401> it dosn't have an "ok" selection?
#1897 [15:37] <Stojce> No
#1898 [15:37] <CubeTheThird> .mcping gommehd.net
#1899 [15:37] <CubeTheThird> Matttelford401, then what are your options..?
#1900 [15:37] <ExtremeBot> CubeTheThird: Sorry, but 128.65.210.21:25565 appears to be down! (Request timed out)
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#1902 [15:37] <Stojce> .
#1903 [15:37] <Matttelford401> Back, next, or cancel
#1904 [15:38] <CubeTheThird> Matttelford401, next
#1905 [15:38] <Matttelford401> I can't
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#1907 [15:38] <mbsoccerbeast> is a premium account an account that i bought minecraft on?
#1908 [15:38] <CubeTheThird> mbsoccerbeast, that's right
#1909 [15:38] <CubeTheThird> Matttelford401, why not?
#1910 [15:39] <Matttelford401> no idea
#1911 [15:39] <CubeTheThird> Matttelford401, what happens?
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#1913 [15:40] <Matttelford401> it's an unabled selection
#1914 [15:40] <CubeTheThird> what?
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#1919 [15:40] <floydandflow> Hi I need help with minecraft windows 10 edition
#1920 [15:40] <floydandflow> is there someone can help me
#1921 [15:41] <Matttelford401> it do anything when i click it
#1922 [15:41] <CubeTheThird> floydandflow, you can ask, but you're not likely to find assistance here. We mainly support the PC edition
#1923 [15:41] <CubeTheThird> Matttelford401, cancel, and re-open the driver installer
#1924 [15:41] * curtisbigsis81 [curtisbigsis81@notlogged] has joined #minecrafthelp
#1925 [15:41] <floydandflow> is the pc edition
#1926 [15:41] <Matttelford401> ok
#1927 [15:41] <CubeTheThird> floydandflow, I thought you said it was the windows 10 beta edition
#1928 [15:42] <floydandflow> my problem is since i let the game on fullscreen it crashes and doesn´t work anymore
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#1930 [15:42] <CubeTheThird> floydandflow, which edition is it?
#1931 [15:42] <floydandflow> and windows 10 beta edition isnt in a pc?
#1932 [15:42] <mbsoccerbeast> ok i know i definetly bought minecraft on that account but it won't let me log in on the launcher
#1933 [15:43] <CubeTheThird> floydandflow, the windows 10 edition is NOT the PC edition
#1934 [15:43] <Matttelford401> loading
#1935 [15:43] <CubeTheThird> mbsoccerbeast, if you can't find the email that has your account on it, you will have to contact Mojang
#1936 [15:43] <daniel_> hello guys, someone changed my security questions and my name. now i try to login in my minecraft-account but i don't know the new security questions. can someone help me?
#1937 [15:43] <floydandflow> mmmh well I got it in the store with m pc
#1938 [15:43] <CubeTheThird> ??> mbsoccerbeast moajng/email
#1939 [15:43] <CubeTheThird> ??> mbsoccerbeast mojang/email
#1940 [15:43] <Absol> mbsoccerbeast: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1941 [15:43] <Absol> mbsoccerbeast: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1942 [15:43] <mbsoccerbeast> i know thats the email, thats my problem
#1943 [15:43] <Matttelford401> it's opening
#1944 [15:43] <CubeTheThird> ??> daniel_ account/send-email
#1945 [15:43] <mbsoccerbeast> i pressed log out on the launcher
#1946 [15:43] <Absol> daniel_: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1947 [15:43] <Absol> daniel_: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1948 [15:44] <mbsoccerbeast> now it won't let me log back into my account on the launcher
#1949 [15:44] <daniel_> how i find my gif code?
#1950 [15:44] <Matttelford401> It's the same
#1951 [15:44] <CubeTheThird> daniel_, what method of payment did you use?
#1952 [15:44] <daniel_> paypal
#1953 [15:45] <Matttelford401> what?
#1954 [15:45] <CubeTheThird> ??> daniel_ account/trans-id/paypal
#1955 [15:45] * Flakne [Flakne@notlogged] has joined #minecrafthelp
#1956 [15:45] <Absol> daniel_: A Paypal transaction ID is a 17 character alphanumeric code. Example: 1AB23456C7890123D
#1957 [15:45] <Absol> daniel_: If you need to recover your transaction ID, log into your PayPal account and search for "Mojang" under your Transaction History.
#1958 [15:45] <CubeTheThird> Matttelford401, can you get a screenshot of what you see?
#1959 [15:45] <Matttelford401> how?
#1960 [15:46] <Flakne> pixel format not accelerated on windows ten havent been able to update the drivers for NVIDIA http://paste.ubuntu.com/13979294/
#1961 [15:46] <CubeTheThird> ??< win/screenshot
#1962 [15:46] <mbsoccerbeast> I logged out on the launcher from my premium account... now it won't let me log back in, it just says i am a demo user
#1963 [15:46] <CubeTheThird> Matttelford401, there should be a key on your keyboard called print screen (or prnt scrn)
#1964 [15:46] <CubeTheThird> mbsoccerbeast, just email mojang...
#1965 [15:46] <Matttelford401> ok
#1966 [15:47] <daniel_> how is the support email?
#1967 [15:47] <CubeTheThird> Flakne, nvidia has dropped support for your video card. If you are unable to install the windows 8 drivers, you will have to downgrade to a previous version of windows
#1968 [15:49] <mbsoccerbeast> how do i email them>
#1969 [15:49] * lothas [lothas@notlogged] has joined #minecrafthelp
#1970 [15:49] <CubeTheThird> ?? mojang/email
#1971 [15:49] <Absol> mojang/email: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1972 [15:49] <Absol> mojang/email: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1973 [15:49] <lothas> oi
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#1976 [15:50] <floydandflow> well also I can´t then use the game anymore? so I need to use java, I have no problem with the java one, but I syncronised my account with the windows 10 beta edition, it was running good while was on windowed screen since i forgot to let it on this screen before i close it, I can´t run the game anymore, it get fullscreen and crashes. I just want to know if there is a way to get it again right I unnistall and install again b
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#1980 [15:50] <mbsoccerbeast> just go to the end of the screen and use the arrows to extend it without going full screen
#1981 [15:50] <CubeTheThird> floydandflow, sorry, I don't know. as I said we don't really support the windows 10 edition here. I recommend you look on the minecraft forums
#1982 [15:51] <daniel_> thank you guys
#1983 [15:51] * curtisbigsis81 [curtisbigsis81@notlogged] has quit. (Quit: Web client closed)
#1984 [15:51] <floydandflow> ok thank you cube :D
#1985 [15:51] * floydandflow [floydandflow@notlogged] has quit. (Quit: Web client closed)
#1986 [15:51] * daniel_ [daniel_@notlogged] has quit. (Quit: Web client closed)
#1987 [15:52] <mbsoccerbeast> floydandflow, use the arrows at the edge of the game to extend the height and length without going fullscreen...
#1988 [15:52] <mbsoccerbeast> welp... he left so lol
#1989 [15:52] * Matttelford401 [Matttelford401@notlogged] has quit. (Ping timeout: 204 seconds)
#1990 [15:53] * CurtPlusGaming [CurtPlusGaming@notlogged] has joined #minecrafthelp
#1991 [15:53] * Matttelford401 [Matttelford401@notlogged] has joined #minecrafthelp
#1992 [15:53] <CurtPlusGaming> i cant get a email to reset my security questions
#1993 [15:54] <CubeTheThird> ??> CurtPlusGaming account/send-email
#1994 [15:54] <Absol> CurtPlusGaming: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1995 [15:54] <Absol> CurtPlusGaming: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1996 [15:54] * rjp8301 [rjp8301@notlogged] has joined #minecrafthelp
#1997 [15:54] <mbsoccerbeast> yo cube i still haven't got my email and i just checked the email and its working on pe and everythingg else except for the launcher
#1998 [15:54] <CurtPlusGaming> what do u mean??
#1999 [15:54] <CubeTheThird> Matttelford401, press the print screen key to take a screenshot, after that you can paste the image on imgur and share it here
#2000 [15:54] <CubeTheThird> ??> Matttelford401 imgur
#2001 [15:54] <Absol> Matttelford401: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#2002 [15:54] <CubeTheThird> CurtPlusGaming, do what Absol said
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#2004 [15:55] <CurtPlusGaming> wht did he say cube?
#2005 [15:55] <CubeTheThird> ??> mbsoccerbeast mojang/email
#2006 [15:55] <Absol> mbsoccerbeast: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2007 [15:55] <Absol> mbsoccerbeast: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2008 [15:55] <CubeTheThird> <Absol> CurtPlusGaming: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2009 [15:55] <CubeTheThird> <Absol> CurtPlusGaming: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2010 [15:55] <Matttelford401> I'm back, my compter suddenly shut down
#2011 [15:55] <CurtPlusGaming> how long is the waiting time?
#2012 [15:55] * Flakne [Flakne@notlogged] has joined #minecrafthelp
#2013 [15:55] <CurtPlusGaming> i dont know how to use it
#2014 [15:55] <Matttelford401> I'll get the srcsht
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#2016 [15:56] <mbsoccerbeast> ok guys I'm sorry but i have gotten the same response from both of u guys for the past 20 minutes! I'm looking for help on how to log back into my account on the launcher!
#2017 [15:56] <mbsoccerbeast> i accidentally logged out and now it just says I'm a demo user i just want to log back into my premium account
#2018 [15:56] * Edd [Edd@notlogged] has joined #minecrafthelp
#2019 [15:56] <CubeTheThird> mbsoccerbeast, your minecraft account is not on the email you are using. Either you are using the wrong email, or there's something wrong with your account
#2020 [15:57] <CubeTheThird> mbsoccerbeast, since you aren't getting an email confirming the account, you have to contact Mojang
#2021 [15:57] <CurtPlusGaming> cube
#2022 [15:57] <CubeTheThird> CubeTheThird, yes?
#2023 [15:57] <CurtPlusGaming> help me bro
#2024 [15:57] <CubeTheThird> gah
#2025 [15:57] <CubeTheThird> CurtPlusGaming, I've given you the instructions
#2026 [15:57] <mbsoccerbeast> what would be wrong with my account? do i have to pay monthly for it?
#2027 [15:57] <mbsoccerbeast> i know its the right email and password
#2028 [15:57] <CubeTheThird> mbsoccerbeast, no, perhaps it was compromised or something
#2029 [15:57] <CurtPlusGaming> i sent the thing already how long until i get a reply cube?
#2030 [15:57] <CubeTheThird> CurtPlusGaming, typically 1-2 business days
#2031 [15:57] <CurtPlusGaming> how long is that?
#2032 [15:58] <mbsoccerbeast> compromised? whats that?
#2033 [15:58] <CubeTheThird> mbsoccerbeast, hacked/stolen? something along those lines
#2034 [15:58] <mbsoccerbeast> you mean someone hacked it?
#2035 [15:58] <CubeTheThird> potentially
#2036 [15:58] <mbsoccerbeast> how would someone get my password?
#2037 [15:58] <CubeTheThird> CurtPlusGaming, 1-2 days where they are working business hours..?
#2038 [15:58] <Edd> pixel format not accelerated and opengl not found, crash report
#2039 [15:58] <mbsoccerbeast> its such a confusing password!
#2040 [15:58] <CubeTheThird> mbsoccerbeast, I don't know. I also don't know if that is what happened
#2041 [15:59] <CubeTheThird> Edd, do you have a dxdiag report?
#2042 [15:59] <Edd> yes
#2043 [15:59] <CubeTheThird> Edd, give a URl to it here
#2044 [15:59] * Novaker [Novaker@notlogged] has joined #minecrafthelp
#2045 [15:59] <CurtPlusGaming> cube so when will i get a reply?
#2046 [16:00] <Matttelford401> CubeTheThird, it's still loading
#2047 [16:00] <CubeTheThird> CurtPlusGaming, not sure what isn't clear about what I told you
#2048 [16:00] <CurtPlusGaming> cube
#2049 [16:01] <CurtPlusGaming> all i need help is i cant reset my security questions because it wont send me the emal
#2050 [16:01] <CurtPlusGaming> email*
#2051 [16:01] <Edd> http://paste.ubuntu.com/13979687/
#2052 [16:01] <mbsoccerbeast> is it worth just paying for a new account? and would i still have minecraft cuz i bought it?
#2053 [16:01] <CubeTheThird> CurtPlusGaming, ya, and Mojang is the only one who can reset that for you
#2054 [16:01] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 192 seconds)
#2055 [16:01] <CurtPlusGaming> i know
#2056 [16:01] <CubeTheThird> mbsoccerbeast, .. or you could just wait a few days for Mojang to get back to you
#2057 [16:02] <CurtPlusGaming> i clicked the reset my security questions and i dont get the email
#2058 [16:02] <CubeTheThird> Edd, delete your minecraft launcher and get the newer on from https://minecraft.net/download
#2059 [16:02] <CurtPlusGaming> CUBE
#2060 [16:03] * Novaker [Novaker@notlogged] has joined #minecrafthelp
#2061 [16:03] <CubeTheThird> what?
#2062 [16:03] <CurtPlusGaming> why dont i get the email to reset my security questions?
#2063 [16:03] <CubeTheThird> CurtPlusGaming, I don't know. It could be filtered out for spam, or just taking a while to arrive
#2064 [16:04] <CurtPlusGaming> its been 10 hours...........
#2065 [16:04] <CurtPlusGaming> i dont even have a spam folder
#2066 [16:04] <mbsoccerbeast> it takes about 10 days for them to reply
#2067 [16:04] <CubeTheThird> CurtPlusGaming, the email provider may have filtered it out
#2068 [16:04] <CubeTheThird> mbsoccerbeast, ... 1-2 business days
#2069 [16:04] <CubeTheThird> dono where that info came from
#2070 [16:05] * azraf-the-gamer [azraf-the-gamer@notlogged] has joined #minecrafthelp
#2071 [16:05] <CurtPlusGaming> how do i find it/
#2072 [16:05] <CubeTheThird> CurtPlusGaming, just wait for Mojang to get back to you
#2073 [16:06] * azraf-the-gamer [azraf-the-gamer@notlogged] has quit. (Client Quit)
#2074 [16:06] <mbsoccerbeast> ok it will let me log in on the launcher but won't switch it from demo user to my account name ? so whats that mean
#2075 [16:06] <Matttelford401> how do I get you the screenshot again?
#2076 [16:06] <CubeTheThird> Matttelford401, the print screen key on your keyboard
#2077 [16:06] * Chase_ [Chase_@notlogged] has joined #minecrafthelp
#2078 [16:07] <Chase_> I can't sign in on minecraft
#2079 [16:07] <Matttelford401> just press it?
#2080 [16:07] <CubeTheThird> Chase_, what happens when you try?
#2081 [16:07] <CubeTheThird> Matttelford401, that's right
#2082 [16:07] <Chase_> it says unknown password.. I have reset my password twice
#2083 [16:07] <mbsoccerbeast> Cube, scroll up a bit i sent something that might help like 5 messages up
#2084 [16:07] <CubeTheThird> ??> Chase_ login/throttle
#2085 [16:07] <Absol> Chase_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2086 [16:07] <Absol> Chase_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2087 [16:08] <Matttelford401> then how do i get it to you?
#2088 [16:08] <CubeTheThird> mbsoccerbeast, it means exactly what I told you. Your minecraft account is not on the email you are using to login
#2089 [16:08] <CubeTheThird> ??> Matttelford401 imgur
#2090 [16:08] <Absol> Matttelford401: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#2091 [16:08] <Chase_> I have reset my password 3 times.... I can't even login on minecraft.net
#2092 [16:08] <mbsoccerbeast> ok, thats kinda weird but ill try it
#2093 [16:08] <CubeTheThird> Chase_, read what Absol told you
#2094 [16:08] <CubeTheThird> mbsoccerbeast, try what? I haven't given you any instructions
#2095 [16:09] * Chase_ [Chase_@notlogged] has quit. (Client Quit)
#2096 [16:09] <mbsoccerbeast> is it my password for my email or my password for my account?
#2097 [16:10] <CubeTheThird> mbsoccerbeast, the password for your account. If it wasn't the right password it would tell you that
#2098 [16:10] <mbsoccerbeast> the email isn't wrong tho, it will let me log in using it on the minecraft.net site tho
#2099 [16:10] <mbsoccerbeast> nor the password
#2100 [16:10] <CubeTheThird> mbsoccerbeast, you don't need a minecraft account to login to minecraft.net
#2101 [16:10] <mbsoccerbeast> oh, ok that might help a bit
#2102 [16:13] <mbsoccerbeast> Cube, should i reset my password then?
#2103 [16:13] <Matttelford401> it's not working, how do I take the shot
#2104 [16:13] <CubeTheThird> mbsoccerbeast, I don't know why you keep trying these random things. your minecraft account is not on that email
#2105 [16:14] <CubeTheThird> mbsoccerbeast, email Mojang, and wait for their response. That's ALL I can recommend
#2106 [16:14] <CubeTheThird> Matttelford401, again, the print screen key on your keyboard
#2107 [16:14] <CubeTheThird> Matttelford401, then , you have to paste it on imgur
#2108 [16:14] * theo [theo@notlogged] has joined #minecrafthelp
#2109 [16:14] <mbsoccerbeast> i dont understand either! I'm like 90 percent sure its on that email!
#2110 [16:14] <CubeTheThird> mbsoccerbeast, do you have other emails?
#2111 [16:15] <mbsoccerbeast> yes, only one
#2112 [16:15] <mbsoccerbeast> only one other email
#2113 [16:15] <CubeTheThird> mbsoccerbeast, did you test that email on http://www.minecraft.net/retrievename
#2114 [16:15] <Matttelford401> I found it but when i try to upload i don't see it
#2115 [16:15] * CurtPlusGaming [CurtPlusGaming@notlogged] has quit. (Quit: Web client closed)
#2116 [16:16] <CubeTheThird> Matttelford401, don't press upload. Press paste
#2117 [16:17] <Matttelford401> ok
#2118 [16:18] <Matttelford401> how do i find paste
#2119 [16:18] * aaron [aaron@notlogged] has quit. (Ping timeout: 204 seconds)
#2120 [16:19] * Esteven--Alvarez [Esteven--Alvarez@notlogged] has joined #minecrafthelp
#2121 [16:19] <CubeTheThird> Matttelford401, at the top of the website, where it says upload. If you press on the button it gives you 4 options, 1 of them being paste
#2122 [16:19] * chris [chris@notlogged] has joined #minecrafthelp
#2123 [16:20] * chris is now known as Guest578
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#2126 [16:21] <Esteven--Alvarez> Hey when is minecraft UPDATE PS4 Version coming out i want to know please
#2127 [16:22] <Matttelford401> they say I need to sign in.
#2128 [16:22] <CubeTheThird> Esteven--Alvarez, it will be out when it's ready
#2129 [16:22] * Novaker [Novaker@notlogged] has quit. (Quit: Web client closed)
#2130 [16:22] <CubeTheThird> Matttelford401, you don't need to sign in for that
#2131 [16:24] <Matttelford401> i pressed Ctrl-V, now what?
#2132 [16:24] <CubeTheThird> Matttelford401, give the link to your paste here
#2133 [16:25] * dobsom [dobsom@notlogged] has joined #minecrafthelp
#2134 [16:25] * Guest578 [Guest578@notlogged] has quit. (Quit: Web client closed)
#2135 [16:25] <Matttelford401> don't i have to publish?
#2136 [16:26] * Edd [Edd@notlogged] has quit. (Quit: Web client closed)
#2137 [16:26] <CubeTheThird> Matttelford401, oh, ya you might have to do that first
#2138 [16:27] <dobsom> vai logo
#2139 [16:28] * dobsom [dobsom@notlogged] has quit. (Client Quit)
#2140 [16:29] <Matttelford401> after i press publish, it says this:You're about to share publicly on Imgur. You will be able to customize your post on the next page. what do i do?
#2141 [16:29] <CubeTheThird> Matttelford401, .. what does it let you do?
#2142 [16:29] <Matttelford401> upload
#2143 [16:30] <CubeTheThird> Matttelford401, ya press upload
#2144 [16:30] * chris [chris@notlogged] has joined #minecrafthelp
#2145 [16:30] * chris [chris@notlogged] has joined #minecrafthelp
#2146 [16:30] * chris [chris@notlogged] has left #minecrafthelp
#2147 [16:31] <Matttelford401> It says to sign in.
#2148 [16:31] * Alfie666 [Alfie666@notlogged] has joined #minecrafthelp
#2149 [16:32] * Gustavo6046 [Gustavo6046@notlogged] has joined #minecrafthelp
#2150 [16:32] <CubeTheThird> Matttelford401, oh, wait you don't need to publish it. Just give the link to it here
#2151 [16:33] * UltraComboo [UltraComboo@notlogged] has joined #minecrafthelp
#2152 [16:33] * rui [rui@notlogged] has joined #minecrafthelp
#2153 [16:33] <Alfie666> I need help please. Keep getting "minidump" errors when launching the game. Win 7 / 32 bit Any advise ?
#2154 [16:33] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#2155 [16:34] <Alfie666> This is my exact error ..........Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#2156 [16:34] <UltraComboo> hello?
#2157 [16:34] * Haru_XD [Haru_XD@notlogged] has joined #minecrafthelp
#2158 [16:34] <CubeTheThird> Alfie666, paste it onto http://paste.ubuntu.com and give the URL here.
#2159 [16:34] * cintia [cintia@notlogged] has joined #minecrafthelp
#2160 [16:34] <UltraComboo> I lost my minecraft account, because i thought the password didnt change and then it did change while it was stil saying password changed 5 months ago, i also lost my email a long time ago
#2161 [16:35] <CubeTheThird> ??> UltraComboo account/send-email
#2162 [16:35] <Absol> UltraComboo: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2163 [16:35] <Absol> UltraComboo: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2164 [16:35] <Matttelford401> I'm sorry, there's gotta be another way to show you.
#2165 [16:36] <Matttelford401> it's not workin
#2166 [16:36] <CubeTheThird> Matttelford401, do you have someone who's better with computers who can help you out?
#2167 [16:36] * RatyxPlay [RatyxPlay@notlogged] has joined #minecrafthelp
#2168 [16:36] <Matttelford401> ya hold on
#2169 [16:36] * sanstheskeleton_ [sanstheskeleton_@notlogged] has joined #minecrafthelp
#2170 [16:37] <sanstheskeleton_> i got hacked
#2171 [16:37] * RatyxPlay [RatyxPlay@notlogged] has quit. (Client Quit)
#2172 [16:37] <CubeTheThird> sanstheskeleton_, what makes you say that?
#2173 [16:37] <sanstheskeleton_> i was on minecraft but was then logged out automatically
#2174 [16:37] <Matttelford401> wait hold on, do i press custom or express?
#2175 [16:38] <CubeTheThird> Matttelford401, press express
#2176 [16:38] <sanstheskeleton_> and when i went to log back in it says my cresidentials are invalid
#2177 [16:38] <CubeTheThird> sanstheskeleton_, have you tried resetting your password?
#2178 [16:38] <Matttelford401> now i pressed next
#2179 [16:38] * rui [rui@notlogged] has quit. (Ping timeout: 204 seconds)
#2180 [16:39] <sanstheskeleton_> yes but there is apparently no username under sanstheskeleton_
#2181 [16:39] <sanstheskeleton_> so i cant even type that it
#2182 [16:39] <CubeTheThird> sanstheskeleton_, what? where did you try resetting your password?
#2183 [16:39] <sanstheskeleton_> on the mojang
#2184 [16:39] * Haru_XD_ [Haru_XD_@notlogged] has joined #minecrafthelp
#2185 [16:39] * Haru_XD_ [Haru_XD_@notlogged] has quit. (Client Quit)
#2186 [16:39] <CubeTheThird> sanstheskeleton_, on mojang.com ?
#2187 [16:39] * Haru_XD_ [Haru_XD_@notlogged] has joined #minecrafthelp
#2188 [16:39] <sanstheskeleton_> yes account support
#2189 [16:39] * Haru_XD_ [Haru_XD_@notlogged] has quit. (Client Quit)
#2190 [16:39] * Haru_XD [Haru_XD@notlogged] has quit. (Quit: Web client closed)
#2191 [16:40] <CubeTheThird> sanstheskeleton_, you should be using your email, not username, to reset the password
#2192 [16:40] <sanstheskeleton_> i treid bith methods
#2193 [16:40] <sanstheskeleton_> *both*
#2194 [16:40] <CubeTheThird> sanstheskeleton_, then you will have to contact Mojang
#2195 [16:40] <CubeTheThird> ??> sanstheskeleton_ mojang/email
#2196 [16:40] <Absol> sanstheskeleton_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2197 [16:40] <Absol> sanstheskeleton_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2198 [16:41] <sanstheskeleton_> do they not have a phone number or something
#2199 [16:41] <CubeTheThird> they do not
#2200 [16:41] <CubeTheThird> it's also a weekend
#2201 [16:41] <sanstheskeleton_> because my emails been hacked aswell
#2202 [16:41] * mbsoccerbeast [mbsoccerbeast@notlogged] has quit. (Ping timeout: 204 seconds)
#2203 [16:41] <Matttelford401> now it says: the folder dosn't exist, do you want to create it?
#2204 [16:41] <CubeTheThird> Matttelford401, press yes
#2205 [16:42] * UltraComboo [UltraComboo@notlogged] has quit. (Quit: Web client closed)
#2206 [16:42] <Gustavo6046> sanstheskeleton_: I don't know, maybe I will have to believe all that have been hacked
#2207 [16:42] <Gustavo6046> I mean, maybe I will not
#2208 [16:42] <CubeTheThird> ..?
#2209 [16:42] <Matttelford401> ok
#2210 [16:42] <sanstheskeleton_> i was watching a twitch livestream of the server i was on and then suddenly the server had been ddosed and then i was logged out
#2211 [16:45] * Alfie666 [Alfie666@notlogged] has quit. (Quit: Web client closed)
#2212 [16:45] <Matttelford401> it says the installation is finished, press finish, or view log?
#2213 [16:45] <CubeTheThird> Matttelford401, finish
#2214 [16:46] <Matttelford401> great
#2215 [16:46] <Matttelford401> waiting
#2216 [16:46] <CubeTheThird> Matttelford401, after that try the game again. You may need to reboot your computer first
#2217 [16:47] <Matttelford401> i'll try it
#2218 [16:47] * cintia [cintia@notlogged] has quit. (Ping timeout: 204 seconds)
#2219 [16:49] * Haru_XD [Haru_XD@notlogged] has joined #minecrafthelp
#2220 [16:49] <Matttelford401> didn't work
#2221 [16:49] * sandisko [sandisko@notlogged] has joined #minecrafthelp
#2222 [16:50] <Gustavo6046> Mattelford401: then restart PC and try again
#2223 [16:50] * Haru_XD [Haru_XD@notlogged] has quit. (Client Quit)
#2224 [16:50] * Haru_XD [Haru_XD@notlogged] has joined #minecrafthelp
#2225 [16:50] <Haru_XD> http://paste.ubuntu.com/13980632/
#2226 [16:50] <Haru_XD> Preciso de ajuda!!!
#2227 [16:50] * Itz_ZoMB4D [Itz_ZoMB4D@notlogged] has joined #minecrafthelp
#2228 [16:50] <Gustavo6046> I know portuguese don't worry buds
#2229 [16:50] <Gustavo6046> Haru_XD: Deixa eu ver...
#2230 [16:50] <Haru_XD> http://paste.ubuntu.com/13980632/
#2231 [16:51] <Haru_XD> http://paste.ubuntu.com/13980632/
#2232 [16:51] <Gustavo6046> Ok não repita. Mas não entendi o texto.
#2233 [16:51] <Gustavo6046> De onde você tirou ele?
#2234 [16:52] <Haru_XD> Dxdiag
#2235 [16:52] <CubeTheThird> Matttelford401, reboot your computer then
#2236 [16:52] <Gustavo6046> Haru_XD: então qual é o problema?
#2237 [16:52] <Matttelford401> restart it?
#2238 [16:52] <CubeTheThird> yes
#2239 [16:52] <Haru_XD> Atualização do driver
#2240 [16:52] * Matttelford401 [Matttelford401@notlogged] has quit. (Quit: Web client closed)
#2241 [16:52] <CubeTheThird> Haru_XD, delete your minecraft launcher, and install the newer one from https://minecraft.net/download
#2242 [16:53] <Haru_XD> atualização do driver*
#2243 [16:53] <sandisko> http://paste.ubuntu.com/13980578/
#2244 [16:53] <Haru_XD> Pirata zzz
#2245 [16:54] <sandisko> minecraft dosnot work
#2246 [16:54] * carson [carson@notlogged] has joined #minecrafthelp
#2247 [16:54] <Gustavo6046> Haru_XD: Ajuda de launchers piratas não são aceitas. Se vire pois se não compra o jogo, terá que falar com o criador to launcher pirata. Se for legal
#2248 [16:55] <carson> i need help with my mod pack i just made on curse it wont let me play it
#2249 [16:55] <Haru_XD> drivers da placa de vídeo desatualizados
#2250 [16:55] <Gustavo6046> Haru_XD: então atualize :P
#2251 [16:55] * CubeTheThird kicked Haru_XD from #minecrafthelp (Reason: aru_XD :minecraft.net/store)
#2252 [16:56] * Itz_ZoMB4D [Itz_ZoMB4D@notlogged] has quit. (Ping timeout: 204 seconds)
#2253 [16:56] <sandisko> what i can doto help me ?
#2254 [16:56] <carson> i need help with my mod pack i just made on curse it wont let me play it
#2255 [16:56] <carson> whoops didnt mean to spam
#2256 [16:56] <CubeTheThird> sandisko, one moment
#2257 [16:56] <CubeTheThird> ??> carson mods
#2258 [16:56] <Absol> carson: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2259 [16:56] <Absol> carson: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#2262 [16:57] <CubeTheThird> sandisko, download and install win 64 exe: https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
#2263 [16:58] <carson> oh thats not y it says i dont have a 64bit thing
#2264 [16:58] <CubeTheThird> what..?
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#2268 [17:00] <carson> i dont have a 64 bit java i tried to download it and it said complete but it still says its not a 64 bit java
#2269 [17:00] <CubeTheThird> carson, what tells you this?
#2270 [17:01] * mbsoccerbeast [mbsoccerbeast@notlogged] has joined #minecrafthelp
#2271 [17:02] <mbsoccerbeast> cube, its been an hour and i haven't gotten a email
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#2274 [17:02] <mbsoccerbeast> hello? any helpers on right now?
#2275 [17:03] <CubeTheThird> mbsoccerbeast, did you email Mojang?
#2276 [17:03] * hhug16 [hhug16@notlogged] has joined #minecrafthelp
#2277 [17:03] <carson> a box
#2278 [17:03] <mbsoccerbeast> no, i tried all emails and didn't get a email back
#2279 [17:03] <mbsoccerbeast> but ill email mojag
#2280 [17:03] <mbsoccerbeast> let me tell u what happened part by part?
#2281 [17:04] * hhug16 [hhug16@notlogged] has quit. (Client Quit)
#2282 [17:04] <CubeTheThird> mbsoccerbeast, just email them
#2283 [17:05] <CubeTheThird> carson, "a box"?
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#2285 [17:05] * sandisko [sandisko@notlogged] has quit. (Ping timeout: 204 seconds)
#2286 [17:05] <mbsoccerbeast> i tried to change my username from mbsoccerbeast to BeastPvp, so i logged out of mbsoccerbeast and now it won't let me log back into mbsoccerbeast, it just says I'm a demo user 7a...........
#2287 [17:05] <cooper> hy guys how do i fix my drivers
#2288 [17:06] * sa [sa@notlogged] has joined #minecrafthelp
#2289 [17:06] <CubeTheThird> cooper, do you have a dxdiag report?
#2290 [17:06] <cooper> ya im abou to gte it
#2291 [17:06] * sa [sa@notlogged] has quit. (Client Quit)
#2292 [17:06] <mbsoccerbeast> cube i sent what i did like 5 messages above
#2293 [17:07] * sa [sa@notlogged] has joined #minecrafthelp
#2294 [17:07] <CubeTheThird> mbsoccerbeast, ya I can see that
#2295 [17:07] <mbsoccerbeast> ok does that help you out any bit?
#2296 [17:08] <sa> my minecraft does not launch http://paste.ubuntu.com/13980864/
#2297 [17:08] <CubeTheThird> mbsoccerbeast, there is no new info in what you just said. All I'm going to say is what I've already told you. Email Mojang, and wait for the reply
#2298 [17:08] <CubeTheThird> mbsoccerbeast, I'm not going to repeat myself again
#2299 [17:08] <mbsoccerbeast> ok sorry
#2300 [17:08] <cooper> i got the dxd report now what?
#2301 [17:09] <CubeTheThird> cooper, give a link to it here
#2302 [17:09] <CubeTheThird> sa, one moment
#2303 [17:10] <CubeTheThird> sa, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#2304 [17:10] <carson> Java HotSpot(TM) 64-Bit Server VM warning: ignoring option PermSize=256m; support was removed in 8.0
#2305 [17:10] <carson> thats what it says
#2306 [17:10] <mbsoccerbeast> can u link me to the email site cube?
#2307 [17:11] <CubeTheThird> ??> mbsoccerbeast mojang/email
#2308 [17:11] <Absol> mbsoccerbeast: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2309 [17:11] <Absol> mbsoccerbeast: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#2311 [17:12] <CubeTheThird> carson, can you open cmd?
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#2314 [17:14] <carson> yeahh
#2315 [17:14] <CubeTheThird> carson, run this command: java -version
#2316 [17:16] <mbsoccerbeast> ok i sent the email... thanks for the help bro!
#2317 [17:16] <mbsoccerbeast> do u want me to copy the email to show u what i sent?
#2318 [17:17] <CubeTheThird> no that's fine
#2319 [17:17] <mbsoccerbeast> ok
#2320 [17:17] <carson> it says 1.8.0_66
#2321 [17:18] <CubeTheThird> carson, does it say 64 bit?
#2322 [17:18] <carson> it doesnt even have the word bit on it
#2323 [17:19] <CubeTheThird> carson, then you didn't install 64 bit java
#2324 [17:19] <CubeTheThird> ??> carson java/1.8
#2325 [17:19] <Absol> carson: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#2326 [17:19] <carson> i already downloaded it but cubethethird do u want me to get that
#2327 [17:20] <CubeTheThird> carson, get the 64 bit java exe for windows from the link Absol gave you
#2328 [17:20] <carson> kk brb
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#2331 [17:22] <carson> srry for bothering u guys
#2332 [17:23] * bolt3161 [bolt3161@notlogged] has joined #minecrafthelp
#2333 [17:23] <bolt3161> need help:/
#2334 [17:23] <bolt3161> anyone here?
#2335 [17:23] <carson> give them a sec
#2336 [17:24] <webrosc> ask your question
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#2338 [17:24] * SlimeyzMC [SlimeyzMC@notlogged] has joined #minecrafthelp
#2339 [17:24] <SlimeyzMC> Hello
#2340 [17:25] <bolt3161> minecraft keeps crashing in pc
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#2344 [17:26] <webrosc> copy your crash report to paste.ubuntu.com then link that here
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#2346 [17:27] <SlimeyzMC> Hello my mojang account is glitched i have changed my password and i am using the correct email and its says invalid creditentials
#2347 [17:27] <webrosc> ??> SlimeyzMC login/throttle
#2348 [17:27] <Absol> SlimeyzMC: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2349 [17:27] <Absol> SlimeyzMC: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2350 [17:28] <SlimeyzMC> okay so there is no way for me to play minecraft for 3 hours???
#2351 [17:28] <sa> my minecraft does not launch
#2352 [17:28] <carson> it still doesnt say its a 64bit
#2353 [17:28] <webrosc> SlimeyzMC, correct
#2354 [17:29] <webrosc> sa, and why not?
#2355 [17:29] <SlimeyzMC> Okay thanks for your help guys
#2356 [17:29] <sa> I have no idea
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#2358 [17:29] <webrosc> sa, does it giove a crash report or anything?
#2359 [17:29] <webrosc> give*
#2360 [17:30] <sa> yes
#2361 [17:30] <webrosc> copy your crash report to paste.ubuntu.com then link that here
#2362 [17:30] <carson> it still doesnt say its a 64 bit
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#2365 [17:32] <sa> http://paste.ubuntu.com/13981332/
#2366 [17:33] <carson> what do i do
#2367 [17:33] <carson> ?????
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#2370 [17:35] <webrosc> sa, download and install the radeon software here http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#2371 [17:36] <carson> I NEED HELP
#2372 [17:36] <carson> srry caps was on
#2373 [17:36] <webrosc> ?? patience
#2374 [17:37] <webrosc> ?? scold/patience
#2375 [17:37] <Absol> scold/patience: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#2376 [17:37] <Absol> scold/patience: In short, your supplications will be answered, in the order in which they are received.
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#2379 [17:38] <FirethePro> How do i fix a mic into twitch streams
#2380 [17:38] <carson> whats up
#2381 [17:38] * TioMordecai [TioMordecai@notlogged] has joined #minecrafthelp
#2382 [17:39] <carson> whats a ctcp version
#2383 [17:39] <FirethePro> when i stream within minecraft it doesnt pick up my mic
#2384 [17:39] <carson> firethepro whats ur twich account
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#2386 [17:39] <FirethePro> firematrix84
#2387 [17:40] <FunkyMonkey> I can not get mincraft update tu31 (xbox360)
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#2393 [17:43] <mattym> FunkyMonkey, As far as im aware the latest update is still not out on 360
#2394 [17:44] <FunkyMonkey> Is it tu 30 or 31 with the new bioms
#2395 [17:44] <FunkyMonkey> That is current
#2396 [17:44] <mattym> FunkyMonkey, TU30 is current
#2397 [17:45] <mattym> FunkyMonkey, TU31 Has the new biomes, but currently is still under review
#2398 [17:45] <sa> what do i do once it is done installing
#2399 [17:45] <mattym> FunkyMonkey, It wont be on the Xbox Live Marketplace, or out as an update until its finished
#2400 [17:46] <mattym> sa, It may ask you to restart your PC, even if it doesnt ask, restart. Then try Minecraft again
#2401 [17:46] <FunkyMonkey> Ok thanks but y did the game creaters say it was out on the 10th of this mounth
#2402 [17:47] <mattym> FunkyMonkey, Where are you getting this iformation?
#2403 [17:47] <FunkyMonkey> Minecraft wik
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#2405 [17:47] <mattym> FunkyMonkey, Anyone can edit the wiki, the games creaters rarely if ever post that info.
#2406 [17:48] <mattym> FunkyMonkey, Someone is working or incorect information. Latest news is that the update is out for review for Xbox Certification. No one knows how long that can take.
#2407 [17:49] <mattym> FunkyMonkey, When its done, it will become available to download/update
#2408 [17:49] <FunkyMonkey> Ok thanks for the help boy that made my day turn tarable :(
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#2411 [17:49] <carson> im still here srry for being impatiant
#2412 [17:50] <cooper> how do i fix my driver si have the text of the dxd reort
#2413 [17:50] <cooper> report*
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#2415 [17:50] <cooper> how do i fix my driver si have the text of the dxd reort
#2416 [17:50] <cooper> how do i fix my driver si have the text of the dxd reort
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#2419 [17:51] <cooper> what do i do after i get my dxd report
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#2423 [17:52] <carson> bye
#2424 [17:52] * sa [sa@notlogged] has joined #minecrafthelp
#2425 [17:52] <cooper> what do i do after i get my dxd report
#2426 [17:52] <sa> it didnt work
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#2430 [17:54] <mattym> sa, Can you get a new dxdaig report
#2431 [17:54] <itsz3nith> can i get help with setting up a minecraft server?
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#2434 [17:54] <elias> help!
#2435 [17:54] <mattym> ??> itsz3nith multiplayer/server-setup
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#2437 [17:54] <mattym> itsz3nith, One moment
#2438 [17:54] <Kevin77584> My minecraft won't work, it crashes.
#2439 [17:54] * FunkyMonkey [FunkyMonkey@notlogged] has quit. (Ping timeout: 204 seconds)
#2440 [17:55] <elias> can you talk swidish
#2441 [17:55] <elias> can you talk swidish
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#2444 [17:55] <sa> http://paste.ubuntu.com/13981666/
#2445 [17:55] <Kevin77584> My game crashes.
#2446 [17:55] <mattym> itsz3nith, Check out the info here http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#2447 [17:55] <mattym> ??> Kevin77584 launcher/crash-log
#2448 [17:55] <Absol> Kevin77584: We need to see your crash log, which appears after a crash.
#2449 [17:55] <Absol> Kevin77584: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2450 [17:55] <Kevin77584> How do I fix it? Help!
#2451 [17:55] <mattym> elias, English only in the chat.
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#2454 [17:56] <mattym> sa, Did the install complete without any errors?
#2455 [17:56] <sa> yes
#2456 [17:57] <Kevin77584> http://paste.ubuntu.com/13981696/
#2457 [17:57] <Kevin77584> Thanks, Absol!
#2458 [17:57] <mattym> Kevin77584, That isnt a full dxdiag report
#2459 [17:57] <Kevin77584> oh
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#2461 [17:58] <Kevin77584> How?
#2462 [17:59] * Acarii|Away [Acarii|Away@notlogged] has joined #minecrafthelp
#2463 [17:59] <mattym> Kevin77584, The dxdiag report is considerable longer than what you snet
#2464 [17:59] <mattym> sent*
#2465 [17:59] <sa> mattym, the install completed without any errors
#2466 [18:00] <Kevin77584> I tried again but it still says that there is an error.
#2467 [18:00] <mattym> sa, One moment, im looging something up
#2468 [18:00] <mattym> sa, Which file did you download?
#2469 [18:01] <mattym> sa, Download and Install the Catalyst Software Suite from this page
#2470 [18:01] <mattym> sa, http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#2471 [18:01] * cooper [cooper@notlogged] has quit. (Quit: Web client closed)
#2472 [18:01] <mattym> sa, You may need to force it to install, as it may think its older than what you have.
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#2475 [18:02] <sa> someone else sent me amd radeon and catalyst
#2476 [18:02] <Kevin77584> http://paste.ubuntu.com/13981775/
#2477 [18:02] <Kevin77584> here is the correct one
#2478 [18:02] <mattym> sa, Earlier you were told to download the Radean Software option
#2479 [18:02] <mattym> sa, This is a different link, download the one called Catalyst Software Suite
#2480 [18:02] <sa> ok
#2481 [18:03] <Kevin77584> mattym can you check mine?
#2482 [18:03] <mattym> Kevin77584, Yes one moment
#2483 [18:03] <Kevin77584> ty
#2484 [18:04] <mattym> Kevin77584, Download then Install the Catalyst Software Suite from this link http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#2485 [18:05] <sa> mattym, how do force intall
#2486 [18:05] <Kevin77584> That's all? Will it work after?
#2487 [18:05] <mattym> sa, Did it say it wouldnt install?
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#2489 [18:05] <mattym> Kevin77584, It should, but with your hardware it may not work very well
#2490 [18:05] <sa> it did install
#2491 [18:05] <mattym> sa, The new one?
#2492 [18:06] <sa> not yet
#2493 [18:06] <mattym> sa, Just try to install the new one, you may be asked if you want to install it even though its older, say yes
#2494 [18:06] <Kevin77584> mattym, will it work later?
#2495 [18:07] <sa> ok
#2496 [18:07] <mattym> Kevin77584, What do you mean?
#2497 [18:07] <Kevin77584> Download completed.
#2498 [18:07] <Kevin77584> and installing it
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#2500 [18:09] <Kevin77584> mattym, do I choose express or custom?
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#2502 [18:09] <mattym> Kevin77584, Express should be fine
#2503 [18:10] <Kevin77584> After that, what do I do?
#2504 [18:10] <mattym> Kevin77584, If the install completes correctly without errors, it should ask you to restart the computer, even if it doesn't ask, restart anyway. Then test Minecraft again
#2505 [18:11] <Kevin77584> shoot, my computer zoomed in
#2506 [18:11] <mattym> Kevin77584, Thats fine
#2507 [18:11] <Kevin77584> how do I fix it
#2508 [18:11] * calivintage [calivintage@notlogged] has joined #minecrafthelp
#2509 [18:11] <mattym> Kevin77584, It may also go black for a moment
#2510 [18:12] <sa> mattym it says to reboot my system. do i>
#2511 [18:12] <sa> ?
#2512 [18:12] <Kevin77584> yep
#2513 [18:12] <mattym> Kevin77584, That should all reset when its done
#2514 [18:12] <mattym> sa, Yes
#2515 [18:12] <Kevin77584> what happemed
#2516 [18:12] <mattym> Kevin77584, THats normal
#2517 [18:12] <Kevin77584> oh
#2518 [18:12] <calivintage> I only get a green screen when starting up for Windows 10 edition... any ideas?
#2519 [18:12] * sa [sa@notlogged] has quit. (Quit: Web client closed)
#2520 [18:12] <Kevin77584> so I restart my computer, right?
#2521 [18:12] <mattym> calivintage, Have you restarted the computer since the install?
#2522 [18:13] <mattym> Kevin77584, Yes when it askes
#2523 [18:13] <mattym> Kevin77584, Or says its finished
#2524 [18:13] <calivintage> yes and I have reinstalled the game
#2525 [18:13] <Kevin77584> it's not finished yet
#2526 [18:13] <Kevin77584> the install
#2527 [18:13] <mattym> calivintage, Hmm, we aren't too familiar with the new Win10Edition here, I would check in the forums.
#2528 [18:13] <mattym> calivintage, There is also a site for the bugs related to that edition
#2529 [18:13] <calivintage> Ok I will try the forums. thank you.
#2530 [18:14] <mattym> Kevin77584, Ok, dont do anything till its done
#2531 [18:14] <Kevin77584> ok
#2532 [18:14] <Kevin77584> it finished, do I press finish?
#2533 [18:14] <mattym> Kevin77584, Yes
#2534 [18:15] <Kevin77584> it never asked me to restart
#2535 [18:16] <mattym> Kevin77584, Do so anyway. THen try Minecraft
#2536 [18:16] <Kevin77584> Bye! and thanks for your help! I'll come back if there is still a problem!
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#2540 [18:20] <sa> mattym
#2541 [18:20] <mattym> yes
#2542 [18:20] <sa> my system restarted but minecraft doesnt launch
#2543 [18:20] <mccoolycool> my minecraft won't load saying something about my graphics http://paste.ubuntu.com/13981997/
#2544 [18:21] <mattym> sa, Ok, can you make a new dxdiag again.
#2545 [18:21] <mccoolycool> it happened after I updated to windows 10
#2546 [18:21] <mattym> mccoolycool, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2547 [18:21] * robertoo [robertoo@notlogged] has joined #minecrafthelp
#2548 [18:21] <sa> http://paste.ubuntu.com/13982042/
#2549 [18:21] <mccoolycool> aww u suck at help
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#2554 [18:23] <mattym> sa, I said a NEW dxdiag report, not just a copy of the old one
#2555 [18:23] * yorgi [yorgi@notlogged] has joined #minecrafthelp
#2556 [18:23] <mattym> sa, Follow the instructions from getting one from the start.
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#2558 [18:23] <sa> ok
#2559 [18:23] <yorgi> internal exception: java.lang.nullpointerexception
#2560 [18:24] <yorgi> i keep getting this error
#2561 [18:24] <mattym> yorgi, Is that the full error you get?
#2562 [18:24] <yorgi> yes
#2563 [18:24] <yorgi> i connect to server then disconnect really quick
#2564 [18:25] <mattym> yorgi, What antivirus software do you use or have installed?
#2565 [18:25] <yorgi> mcafee
#2566 [18:25] <mattym> ??> yorgi av/mcafee/uninstall
#2567 [18:25] <Absol> yorgi: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#2568 [18:25] <mattym> yorgi, McAfee causes this issue with Minecraft, only option is to remove it using the tool Absol linked you.
#2569 [18:25] * Minecraft [Minecraft@notlogged] has joined #minecrafthelp
#2570 [18:26] <yorgi> but i need that on my pc - do i just download once again after uninstalling?
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#2572 [18:26] <sa> http://paste.ubuntu.com/13982115/
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#2574 [18:26] <mattym> yorgi, No
#2575 [18:26] <sa> is that a new one?
#2576 [18:26] * Minecraft is now known as Guest83977
#2577 [18:26] <yorgi> but i paid to use this program - guess no minecraft then
#2578 [18:26] <mattym> yorgi, If you have McAfee installed, you will not be able to access multiplyer servers
#2579 [18:26] <yorgi> it used to work fine
#2580 [18:26] <yorgi> i have always run a server with mcaffee
#2581 [18:27] <yorgi> this just started a week ago for me
#2582 [18:27] <Guest83977> purchased Minecraft fro MAc a while ago, but now can only play the demo mode. Can anyone hlep
#2583 [18:27] <mattym> yorgi, Both McAfee and MC get updates from time to time, these can cause incompatabilities
#2584 [18:27] <mattym> yorgi, And with Mcafee, there is no way to work aroud it, other than removing it
#2585 [18:27] <yorgi> that kind of stinks - thanks for the info though
#2586 [18:27] <mattym> Guest83977, Are you sure you are logging in with the correct account?
#2587 [18:28] <mattym> sa, Looks like the driver install still isnt completeing properly
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#2590 [18:28] <mattym> sa, You may need to contact Toshiba for support, or take it to a shop that can help you.
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#2592 [18:29] <sa> ok, thanks for the help
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#2598 [18:32] <hackcr> My server crashes every time I loggin http://paste.ubuntu.com/13982193/ (this is a crash report)
#2599 [18:33] * robertoo [robertoo@notlogged] has quit. (Quit: Web client closed)
#2600 [18:33] <mattym> hackcr, Are you running mods?
#2601 [18:33] * sw3g [sw3g@notlogged] has joined #minecrafthelp
#2602 [18:34] <FibroMan> minecraft says to update my video driver but it is upto date. (intel 4600 graphics) http://paste.ubuntu.com/13981629/
#2603 [18:34] <mattym> FibroMan, One moment
#2604 [18:34] <hackcr> no
#2605 [18:35] <mattym> hackcr, Well the server you are trying to run has been editied in some way. Its unable to verify itself as unmodded, and we only help with vanilla issues
#2606 [18:36] * Gaemon1 [Gaemon1@notlogged] has joined #minecrafthelp
#2607 [18:37] <mattym> FibroMan, Download and Install the 3rd option listed on the left of this page https://downloadcenter.intel.com/download/25425/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-
#2608 [18:37] <Gaemon1> Hello, back for a repport... nothing better
#2609 [18:37] <FibroMan> ok will try that
#2610 [18:37] <Gaemon1> http://paste.ubuntu.com/13982255/
#2611 [18:38] <Gaemon1> this my crash report on startup
#2612 [18:38] <Gaemon1> never play the game yet
#2613 [18:38] * TheWiffyBear [TheWiffyBear@notlogged] has joined #minecrafthelp
#2614 [18:38] <mattym> Gaemon1, Did you edit the jvm arguments in your launcher profile?
#2615 [18:39] <TheWiffyBear> http://paste.ubuntu.com/13982256/ I can't run minecraft on my computer. it was recently fixed, but all that got changed was the hard drive. please help
#2616 [18:39] <mattym> TheWiffyBear, One moment
#2617 [18:41] * sw3g_ [sw3g_@notlogged] has joined #minecrafthelp
#2618 [18:41] <mattym> TheWiffyBear, Download and Install the 3rd option here http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#2619 [18:41] <Gaemon1> yes, i did once.. dunno what to said
#2620 [18:41] <Gaemon1> to say sorry
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#2625 [18:42] <killerman> hi so i am having troubles with the forums.
#2626 [18:42] <mattym> Gaemon1, Hit the launcher button that says Edit Profile, find the area that says JVM Arguments, and copy whatever is in the box there and paste it here
#2627 [18:42] * maiara [maiara@notlogged] has joined #minecrafthelp
#2628 [18:42] <mattym> killerman, Ask in #minecraftforums
#2629 [18:42] <TheWiffyBear> matty,. this one ? AMD Radeon Software Crimson Edition 15.11.1 Update
#2630 [18:42] <mattym> TheWiffyBear, Yes
#2631 [18:43] <TheWiffyBear> thank you
#2632 [18:43] <Gaemon1> -Xmx2560M -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M
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#2635 [18:43] * backstabber219 [backstabber219@notlogged] has joined #minecrafthelp
#2636 [18:44] <mattym> Gaemon1, Do you know how much memory (RAM) your computer has in total?
#2637 [18:44] <killerman> I tried and no one reaplied to me. Lol
#2638 [18:44] <Gaemon1> I changed to a bit more sapce
#2639 [18:44] <Gaemon1> space
#2640 [18:44] <backstabber219> is anyone else having issues with the mine craft realms crash?
#2641 [18:44] <mattym> killerman, Well this is tech support, not much we can do about forum issues
#2642 [18:44] <mattym> .m
#2643 [18:44] <Gaemon1> phisical or virtual
#2644 [18:44] <robh716> i am having issues trying to play the game... saying something about graphic drivers.... everything is up to date and still nothing... i made the ubuntu link like it said
#2645 [18:44] <mattym> Gaemon1, Physical
#2646 [18:44] * killerman [killerman@notlogged] has quit. (Client Quit)
#2647 [18:44] <mattym> robh716, Can you paste the link here please
#2648 [18:44] <backstabber219> How do i report a glitch to mojang??
#2649 [18:45] <mattym> ??> backstabber219 launcher/crash-log
#2650 [18:45] <Absol> backstabber219: We need to see your crash log, which appears after a crash.
#2651 [18:45] <robh716> http://paste.ubuntu.com/13982301/
#2652 [18:45] <Absol> backstabber219: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2653 [18:45] <mattym> backstabber219, Get me the crash you are seeing according to the instructions Absol sent
#2654 [18:45] <FibroMan> Mattym: Once the drive installed it finished with an error saying "The driver being installed is not vailidated for this computer....
#2655 [18:45] <backstabber219> ok my issue is the realm bug/crash
#2656 [18:46] <Gaemon1> http://paste.ubuntu.com/13982389/
#2657 [18:46] <mattym> FibroMan, Can i get your dxdiag log again
#2658 [18:46] <backstabber219> https://www.youtube.com/watch?v=KmIdGdjm0sc if u watch this video it shows whats happening
#2659 [18:46] <FibroMan> http://paste.ubuntu.com/13981629/'
#2660 [18:46] <mattym> backstabber219, If you are getting a crash, then follow the instructions Absol sent
#2661 [18:46] <FibroMan> http://paste.ubuntu.com/13981629/
#2662 [18:47] <mattym> Gaemon1, You are trying to assing too much RAM to MC, change the part in the JVM where its says -Xmx2560M to -Xmx1G
#2663 [18:47] <backstabber219> so how do i report a bug?
#2664 [18:47] * maiara [maiara@notlogged] has quit. (Quit: Web client closed)
#2665 [18:48] <mattym> FibroMan, Can you find me your full HP product number, model number
#2666 [18:48] <FibroMan> one sec
#2667 [18:48] <mattym> backstabber219, If you are getting a crash, post it the way you were told
#2668 [18:49] <backstabber219> mattym im not getting a crash, it is a Minecraft Realms bug, where it glitches into the Buy A Realm! menu and you can not join your realm.
#2669 [18:49] * kiosuke123 [kiosuke123@notlogged] has joined #minecrafthelp
#2670 [18:49] <mattym> backstabber219, Have yo updated to version 1.8.9
#2671 [18:50] <backstabber219> yes, that is the bug. the issue is 1.8.9
#2672 [18:50] * kiosuke123 [kiosuke123@notlogged] has quit. (Client Quit)
#2673 [18:50] <mattym> backstabber219, Are you sure the realm is online?
#2674 [18:50] <backstabber219> they need to fix the bug or people cannot play on realms until 1.9 is released
#2675 [18:50] <backstabber219> positive. Its my own realm.
#2676 [18:50] <Gaemon1> so back to normal
#2677 [18:50] <mattym> Gaemon1, Yes
#2678 [18:50] <backstabber219> did you watch the youtube video i sent. then you might be able to get a better visual
#2679 [18:51] * lola_ [lola_@notlogged] has joined #minecrafthelp
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#2681 [18:51] <mattym> backstabber219, That video showed a person getting a crash log. So it either has nothing to do with the issue you are getting, or you have failed to provide me with the crash log you are getting
#2682 [18:51] * Matttelford401 [Matttelford401@notlogged] has joined #minecrafthelp
#2683 [18:51] <lola_> _--´--ñ-ñ-ñ
#2684 [18:51] <blaze> hello i need help with a hack
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#2686 [18:52] <backstabber219> well mine does not crash, it only does the glitch/bug.
#2687 [18:52] <backstabber219> the you tuber is on a pc, i am on a mac
#2688 [18:52] <mattym> backstabber219, Have you tried completely logging out of the launcher, then re-entering your login info
#2689 [18:52] <backstabber219> yes. multiple times
#2690 [18:53] <blaze> hello my server account was hacked how do i recover it
#2691 [18:53] <blaze> is anyone on?
#2692 [18:53] * SPYDERYACKyt [SPYDERYACKyt@notlogged] has joined #minecrafthelp
#2693 [18:53] <Matttelford401> I don't now how to make a minecraft server
#2694 [18:53] <Gaemon1> http://paste.ubuntu.com/13982504/
#2695 [18:53] <mattym> backstabber219, And are you absolutely positive that the game itself is updated?
#2696 [18:53] <Gaemon1> nothing changed
#2697 [18:53] * Afootpluto [Afootpluto@notlogged] has joined #minecrafthelp
#2698 [18:54] * stevemacky [stevemacky@notlogged] has joined #minecrafthelp
#2699 [18:54] <blaze> how do i recover my account if it was hacked
#2700 [18:54] * blaze [blaze@notlogged] has quit. (Client Quit)
#2701 [18:54] <backstabber219> yes, i am absolutely positive
#2702 [18:54] * Joelle [Joelle@notlogged] has joined #minecrafthelp
#2703 [18:55] <SPYDERYACKyt> me dice que ocupo actualizar mi VIA/SIS
#2704 [18:55] <mattym> Gaemon1, Something, is causing the game to launch with more in the JVM arguments then it should be
#2705 [18:55] <robh716> anyone look in my issue yet?
#2706 [18:55] <SPYDERYACKyt> que hago
#2707 [18:55] <SPYDERYACKyt> ???
#2708 [18:55] <mattym> Gaemon1, Have you tried a complete reisntall of the game?
#2709 [18:55] <mattym> SPYDERYACKyt, Your computer is too old to support Minecraft
#2710 [18:55] <stevemacky> when I click Play, it downloads and the bar runs, then the launcher closes and nothing happens, the nativelog shows this "Set run directory to C:\Program Files (x86)\Minecraft Native Launcher Version: 286 Operating System: Windows 7 Home Premium Application Hash: 8f1d31dfea0301cfa2ca7aaedc34da8e9fa25b31 Application Data directory: C:\Users\Stephen\AppData\Roaming Executable Path: MinecraftLauncher.exe App Directory dir: C:\Prog
#2711 [18:55] <Joelle> Hey, is it possible to unlink my minecraft account from my enjin account?
#2712 [18:55] <mattym> Matttelford401, Read the info here http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#2713 [18:56] * SPYDERYACKyt [SPYDERYACKyt@notlogged] has quit. (Client Quit)
#2714 [18:56] <mattym> Joelle, You would need to contact Enjin about that
#2715 [18:56] <Matttelford401> ok
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#2719 [18:57] <Gaemon1> 20 or more times
#2720 [18:57] <mattym> stevemacky, Do you know how to make the launcher remain open?
#2721 [18:57] <Joelle> Mattym, so it isn't possible without help from Enjin support?
#2722 [18:57] <SPYDERYACKyt> coco puedo actualizar mi computadora para cumplir los requisitos
#2723 [18:57] <stevemacky> mattym, no, after I click Play it looks to be launching, then closes
#2724 [18:57] <FibroMan> mattym: qcwb335
#2725 [18:57] <stevemacky> no error code or anything
#2726 [18:57] <mattym> Joelle, Its not something related any way to minecraft. Its all on enjins end
#2727 [18:58] <Gaemon1> and Java and clean .minecraft
#2728 [18:58] <mattym> stevemacky, Start the launcher, hit edit profile, then there should be a part that lets you choose to have the launcher remain open
#2729 [18:58] <mattym> stevemacky, Make that change, then save the profile and try to start the game
#2730 [18:58] <Joelle> I also understand that but i'm sure someone on here would know if it was possible. Thanks for the help
#2731 [18:59] <mattym> Joelle, Its not
#2732 [18:59] <Joelle> Thanks, that's all I needed to know.
#2733 [18:59] <mattym> Joelle, Integration with other sites and services are completely handled by those services
#2734 [18:59] * Joelle [Joelle@notlogged] has quit. (Client Quit)
#2735 [18:59] <mattym> ??> stevemacky launcher/game-ouput
#2736 [18:59] <mattym> ??> stevemacky launcher/game-output
#2737 [18:59] <Absol> stevemacky: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2738 [18:59] <Absol> stevemacky: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2739 [18:59] <robh716> http://paste.ubuntu.com/13982301/
#2740 [18:59] <mattym> stevemacky, Follow the instructions Absol sent
#2741 [19:00] <mattym> stevemacky, Also get me the contents of the Launcher Log tab the same way
#2742 [19:00] * Matttelford401 [Matttelford401@notlogged] has quit. (Ping timeout: 204 seconds)
#2743 [19:00] <mattym> stevemacky, Get me what those tabs say after you try to start the game
#2744 [19:00] <stevemacky> 2015-12-12 16:59:46 [SEVERE] [ForgeModLoader] Unable to launch java.util.ConcurrentModificationException at java.util.ArrayList$Itr.checkForComodification(ArrayList.java:901) at java.util.ArrayList$Itr.remove(ArrayList.java:865) at net.minecraft.launchwrapper.Launch.launch(Launch.java:114) at net.minecraft.launchwrapper.Launch.main(Launch.java:27)
#2745 [19:00] <mattym> robh716, One moment
#2746 [19:01] <mattym> stevemacky, You need to follow all the directions
#2747 [19:01] <mattym> stevemacky, Its needs to be in a paste.ubuntu link
#2748 [19:01] * Matttelford401 [Matttelford401@notlogged] has joined #minecrafthelp
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#2752 [19:02] <mattym> robh716, Download and Install the file from this page http://www.geforce.com/drivers/results/82701
#2753 [19:02] * bae2015 [bae2015@notlogged] has quit. (Client Quit)
#2754 [19:02] * HeyHidroX [HeyHidroX@notlogged] has quit. (Client Quit)
#2755 [19:02] <robh716> ok downloading now
#2756 [19:03] <robh716> that should fix the issue?
#2757 [19:03] <mattym> robh716, Should
#2758 [19:03] <mattym> robh716, Make sure to follow the directions the program gives you when you start to install it
#2759 [19:03] <robh716> i been having alot of issues updating to windows 10 it gets to 82% istalling drivers then it freezes
#2760 [19:04] <mattym> robh716, Thats cause your graphics isn't supported on 10
#2761 [19:04] <mattym> robh716, If you want to play Minecraft on that computer, dont update to 10
#2762 [19:04] <Matttelford401> minecraft crashes when i open it. Here's my DxDiag report: http://paste.ubuntu.com/13977462/
#2763 [19:04] <Gaemon1> Do you want me to ask you if you want me to do it again ?
#2764 [19:04] <robh716> does it on windows 8.1 also im on windows 8 pro right now
#2765 [19:04] * marllonlino [marllonlino@notlogged] has joined #minecrafthelp
#2766 [19:05] <mattym> Gaemon1, No
#2767 [19:05] <robh716> this tower is old... i busted it out after my laptop hd took a crap
#2768 [19:05] * viv [viv@notlogged] has joined #minecrafthelp
#2769 [19:05] <mattym> ??> Gaemon1 tools/hjt
#2770 [19:05] * marllonlino [marllonlino@notlogged] has quit. (Client Quit)
#2771 [19:05] <Absol> Gaemon1: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2772 [19:05] <Absol> Gaemon1: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2773 [19:05] <mattym> Gaemon1, Can you follow the info that Absol just sent
#2774 [19:06] <stevemacky> http://paste.ubuntu.com/13982675/
#2775 [19:06] <robh716> is this game compatible to windows 10?? im getting my son a laptop for christmas and it has 10
#2776 [19:06] * cooper [cooper@notlogged] has joined #minecrafthelp
#2777 [19:06] <viv> cant finishing downloading minecraft, it stop at unpacking launcher. how can i finish the download?
#2778 [19:06] <DeafGamer> ??> robh716 minecraft/requirements
#2779 [19:06] <robh716> ok
#2780 [19:07] <cooper> what doi do after i get the dxd report
#2781 [19:07] <robh716> i dont know why he just doesnt play it on his xbox one lol
#2782 [19:07] <DeafGamer> robh716, check Minecraft Requirements so it will meet so it can play the computer
#2783 [19:07] <cooper> what doi do after i get the dxd report
#2784 [19:09] <stevemacky> i changed the version and it launched, thanks for the help mattym and robh
#2785 [19:09] <viv> which is the compatible version for windows 10
#2786 [19:10] * Matttelford401 [Matttelford401@notlogged] has quit. (Quit: Web client closed)
#2787 [19:10] <mattym> robh716, Yes its compatable, its just that the computer you are using, is not recieving hardware updates anymore
#2788 [19:10] * Matttelford401 [Matttelford401@notlogged] has joined #minecrafthelp
#2789 [19:10] <mattym> robh716, A new laptop with Win10 will work fine
#2790 [19:10] * calivintage [calivintage@notlogged] has quit. (Ping timeout: 204 seconds)
#2791 [19:11] <mattym> ??> stevemacky mods
#2792 [19:11] <Absol> stevemacky: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2793 [19:11] <Absol> stevemacky: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2794 [19:11] * StephAnnDLC [StephAnnDLC@notlogged] has joined #minecrafthelp
#2795 [19:11] <mattym> viv, Do you get any errors?
#2796 [19:11] <Gaemon1> yes thanks
#2797 [19:12] <StephAnnDLC> My minecraft was playable once I uninstalled it and reinstalled it. However, now it doesn't seem to be working again. Am I doing something wrong?
#2798 [19:12] <mattym> StephAnnDLC, Can you get me the output again
#2799 [19:13] <mattym> FibroMan, Sorry, missed it earlier, one moment
#2800 [19:13] * CrystalMare is now known as Crystal|AFK
#2801 [19:14] <StephAnnDLC> Yes. I did what you told me before and used the new launcher after I'd installed it but then I left the game. Shut my laptop off and then just tried to play again but it closed on me again. http://paste.ubuntu.com/13982775/
#2802 [19:14] <Gaemon1> http://paste.ubuntu.com/13982776/
#2803 [19:14] * robh716 [robh716@notlogged] has quit. (Quit: Web client closed)
#2804 [19:15] <viv> no errors, just said try to download again
#2805 [19:15] <mattym> StephAnnDLC, Any antivirus or other programs on your computer that may effect the launchers connection?
#2806 [19:15] * Themrmojoe [Themrmojoe@notlogged] has joined #minecrafthelp
#2807 [19:15] * FibroMan [FibroMan@notlogged] has quit. (Ping timeout: 204 seconds)
#2808 [19:15] <StephAnnDLC> No. I don't believe so. But why would that affect it only after the first use?
#2809 [19:16] * Themrmojoe [Themrmojoe@notlogged] has quit. (Client Quit)
#2810 [19:16] * Themrmojoe [Themrmojoe@notlogged] has joined #minecrafthelp
#2811 [19:16] <mattym> StephAnnDLC, It can cause issues with the files it needs. And currently you are using the java downloaded by the game itself, and getting a crash directly related to Java
#2812 [19:16] * Matttelford401 [Matttelford401@notlogged] has quit. (Ping timeout: 204 seconds)
#2813 [19:16] <mattym> StephAnnDLC, Which makes me thing there was an issue when it downloaded it
#2814 [19:16] * Inocent_man [Inocent_man@notlogged] has joined #minecrafthelp
#2815 [19:16] <mattym> viv, What else did it say?
#2816 [19:17] <Themrmojoe> hello i have been trying to reset my password and my authentication always fails
#2817 [19:17] <StephAnnDLC> I'll just keep uninstalling and installing it and just put up with it.
#2818 [19:17] <mattym> Themrmojoe, You mean when you try to log in after the change?
#2819 [19:17] <Themrmojoe> yes
#2820 [19:17] <mattym> Themrmojoe, What error does the game give you when you try
#2821 [19:18] <mattym> Gaemon1, Ok one moment
#2822 [19:18] <Themrmojoe> It tells me i have wrong credintials like before
#2823 [19:18] <mattym> Themrmojoe, And if you try to log in on the website?
#2824 [19:18] <Themrmojoe> yes same problem
#2825 [19:19] * cooper [cooper@notlogged] has quit. (Ping timeout: 204 seconds)
#2826 [19:19] <Inocent_man> Im having trouble fully launching a game, and other sources have led me to believe this is a problem other people are having in minecraft. Im getting the Java error org.lwjgl.LWJGLException: Pixel format not accelerated. I already have my DxDiag here http://paste.ubuntu.com/13982803/
#2827 [19:19] <mattym> ??> Gaemon1 av/adwcleaner
#2828 [19:19] <Absol> Gaemon1: ADWCleaner is an utility to clean a PC which is infested with malware.
#2829 [19:19] <Absol> Gaemon1: Download it here: https://toolslib.net/downloads/finish/1/
#2830 [19:19] <mattym> Gaemon1, Download and Run the tool Absol linked
#2831 [19:19] <mattym> Gaemon1, Have it scan, then when it finishes have it do the cleaning
#2832 [19:20] <mattym> Inocent_man, Ok one moment
#2833 [19:20] <mattym> Inocent_man, First you need to get rid of any of the minecraft.exe versions of the launcher you have and any old shortcuts to it
#2834 [19:21] <mattym> Inocent_man, Then go to minecraft.net/download and get the .msi version of the Minecraft Installer
#2835 [19:21] <mattym> Inocent_man, Run that installer and let it create a new shortcut. Then try to start the game again.
#2836 [19:21] <mattym> Inocent_man, If you get the same or another error, let me know there may be one other step needed
#2837 [19:22] <mattym> ??> Themrmojoe login/throttle
#2838 [19:22] * Themrmojoe [Themrmojoe@notlogged] has quit. (Quit: Web client closed)
#2839 [19:22] <Absol> Themrmojoe: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2840 [19:22] <Absol> Themrmojoe: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2841 [19:22] * Chroma|AFK is now known as Chromaryu
#2842 [19:23] <Inocent_man> mattym, i know this is a bit unorthadox, but im not actually trying to play minecraft. It's just that all the forums lead me to here saying that this is a problem with my drivers, and a problem that minecrafters are having
#2843 [19:23] * Matttelford401 [Matttelford401@notlogged] has joined #minecrafthelp
#2844 [19:25] <Inocent_man> mattym, I installed the proper intel software needed to check my drivers, but the scan gives no results
#2845 [19:25] <mattym> Inocent_man, The Intel Graphics hardware in your computer has not support on Windows 10
#2846 [19:26] <mattym> Inocent_man, Normally this would mean needing to go back to an older version of Windows to make Minecraft work with that hardware
#2847 [19:26] <mattym> Inocent_man, Currently you can workaround it, with the instructions I sent.
#2848 [19:27] <mattym> Inocent_man, The driver checking software finds no results, because you are on the most recent and last update for your graphics drivers
#2849 [19:27] * techno156 [techno156@notlogged] has joined #minecrafthelp
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#2853 [19:28] <Matttelford401> minecraft crashes when i open it. here's my dxdiag link: http://paste.ubuntu.com/13977462/
#2854 [19:29] <mattym> Matttelford401, That graphics hardware is too old to run Minecraft.
#2855 [19:29] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#2856 [19:29] <Matttelford401> ok
#2857 [19:30] <Matttelford401> what to do?
#2858 [19:30] <mattym> Matttelford401, New computer
#2859 [19:30] <Gaemon1> sorry, i done that this afternoon
#2860 [19:30] <Matttelford401> seriously!!!!
#2861 [19:31] <Matttelford401> is there an other way?
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#2863 [19:31] <mattym> Gaemon1, Were you given any other programs to run as well?
#2864 [19:31] <Matttelford401> no
#2865 [19:31] <mattym> Matttelford401, For a latop, no
#2866 [19:31] * Guest22327 [Guest22327@notlogged] has joined #minecrafthelp
#2867 [19:32] <Gaemon1> found nothing
#2868 [19:32] * Ingvar [Ingvar@notlogged] has joined #minecrafthelp
#2869 [19:32] <Gaemon1> what do you mean, i done it on my behalf
#2870 [19:33] * FERRESEONOME [FERRESEONOME@notlogged] has joined #minecrafthelp
#2871 [19:33] <Gaemon1> its been a week of this issue
#2872 [19:33] <FERRESEONOME> t13982997
#2873 [19:33] <Matttelford401> how do you make a server?
#2874 [19:33] <mattym> Gaemon1, Something on your computer is causing the game to launch with extra info in its JVM arguments
#2875 [19:34] * FERRESEONOME [FERRESEONOME@notlogged] has quit. (Client Quit)
#2876 [19:34] <mattym> Gaemon1, It also has a ton of extra and missing programs. Likely causes by viruses or malware.
#2877 [19:34] <Gaemon1> extra info ? which it is ?
#2878 [19:35] <mattym> Gaemon1, If you have run the ADwcleaner, and it hasnt helped, then you should take your computer to a store or service that will help you clean/reinstall it
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#2881 [19:36] * Ingvar [Ingvar@notlogged] has quit. (Ping timeout: 204 seconds)
#2882 [19:36] <Gaemon1_> only found two regiter keys
#2883 [19:36] <Gaemon1_> a shop
#2884 [19:37] <Gaemon1_> ?thats a joke !
#2885 [19:38] * Gaemon1 [Gaemon1@notlogged] has quit. (Ping timeout: 204 seconds)
#2886 [19:38] <Gaemon1_> your saying it is a malware or something... Ill find some... and I'll come back. ADWcleaner don't find shit...
#2887 [19:38] <Absol> Gaemon1_: Please keep it civil
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#2889 [19:40] * ReflexMerKzZ [ReflexMerKzZ@notlogged] has joined #minecrafthelp
#2890 [19:40] <Gaemon1_> sorry, smelly things are anoying us both. I won't cost me any penny to clean that. Thanks. Have a nice time. See you there. Sorry for the incovinience
#2891 [19:41] <Gaemon1_> nighty night
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#2893 [19:41] <mattym> Did he forget how to speak>
#2894 [19:41] <ReflexMerKzZ> my mincraft is not opening
#2895 [19:41] <mattym> ReflexMerKzZ, WHat happens when you try?
#2896 [19:42] <ReflexMerKzZ> well it will get me to the first page but when i press play game it just gives me a long pape that say error and a whole bunch of other things
#2897 [19:42] * talan [talan@notlogged] has joined #minecrafthelp
#2898 [19:43] <mattym> ??> ReflexMerKzZ launcher/crash-log
#2899 [19:43] <Absol> ReflexMerKzZ: We need to see your crash log, which appears after a crash.
#2900 [19:43] <Absol> ReflexMerKzZ: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2901 [19:43] <ReflexMerKzZ> http://paste.ubuntu.com/13983019/
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#2903 [19:44] <mattym> ReflexMerKzZ, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2904 [19:44] <mattym> ReflexMerKzZ, Also
#2905 [19:44] <mattym> ??> ReflexMerKzZ gpu/intel/ig4
#2906 [19:44] <Absol> ReflexMerKzZ: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#2907 [19:44] <Absol> ReflexMerKzZ: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#2908 [19:44] <mattym> ReflexMerKzZ, you will also likely be in that situation ^
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#2913 [19:48] <ReflexMerKzZ> so i cant do it on a laptop
#2914 [19:48] <elesa> elenildo
#2915 [19:48] <mattym> ReflexMerKzZ, Not on that one
#2916 [19:48] * talan [talan@notlogged] has joined #minecrafthelp
#2917 [19:48] <mattym> ReflexMerKzZ, The graphics hardware on it is too old to support the game past version 1.7.2
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#2919 [19:49] <mattym> ReflexMerKzZ, In addition it will only do that if you are on Windows 7, as the hardware has no drivers past that
#2920 [19:49] <ReflexMerKzZ> so basically i need a desktop
#2921 [19:49] * KKCoolglam [KKCoolglam@notlogged] has joined #minecrafthelp
#2922 [19:49] <mattym> ReflexMerKzZ, Or a much newer laptop
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#2924 [19:50] <ReflexMerKzZ> well thanks for the help
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#2931 [19:54] <Hotdog_king> http://paste.ubuntu.com/13983244/
#2932 [19:55] <Hotdog_king> i hav a problem and i needed to send this here
#2933 [19:55] * itsz3nith_ [itsz3nith_@notlogged] has joined #minecrafthelp
#2934 [19:55] <itsz3nith_> what does ERROR: while parsing a block collection in "<unicode string>", line 1, column 1: - just: write some ^ expected <block end>, but found '?' in "<unicode string>", line 5, column 1: kits: ^
#2935 [19:55] <itsz3nith_> this mean
#2936 [19:55] * jonathan4728 [jonathan4728@notlogged] has joined #minecrafthelp
#2937 [19:55] <jonathan4728> Hi anyone here that will help me
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#2944 [19:57] <wastedyeti> pixel format not accelerated i have windows 10 and already updated my drivers
#2945 [19:57] <mattym> itsz3nith_, That looks mod/plugin related, we cant help with that
#2946 [19:57] <mattym> wastedyeti, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2947 [19:57] <wastedyeti> http://paste.ubuntu.com/13983274/
#2948 [19:58] <jonathan4728_> pixel format not accelerated i have windows 10
#2949 [19:58] <mattym> wastedyeti, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2950 [19:58] <mattym> jonathan4728_, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#2953 [20:00] <jonathan4728_> http://paste.ubuntu.com/13983330/
#2954 [20:00] <mattym> jonathan4728_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#2958 [20:01] <Censed> Hello guys and hope you're having a good holiday season. So, I have not been on my minecraft account in awhile and the email I used was an old one and my account was never migrated. I forgot the email to my account but I remember the email started with a C and was a yahoo email address and my username is Censed. I remember some of my password, but not all of it so, any help?
#2959 [20:02] <mattym> Censed, Are you sure you no longer have access to the email?
#2960 [20:02] * Gavin [Gavin@notlogged] has joined #minecrafthelp
#2961 [20:02] <Gavin> My account is migrated, but when I try to stream, it says I need to migrate, what do I do???
#2962 [20:02] <Censed> yup :(
#2963 [20:03] <mattym> ??> Censed mojang/email
#2964 [20:03] * balto15 [balto15@notlogged] has quit. (Client Quit)
#2965 [20:03] <Absol> Censed: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2966 [20:03] <Absol> Censed: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2967 [20:03] <mattym> Censed, You will need to fill out the form Absol linked you. Hopefully you will have another way to attain your Transaction-ID than the confirmation email.
#2968 [20:03] * aqeel [aqeel@notlogged] has quit. (Client Quit)
#2969 [20:03] <mattym> ??> Gavin launcher/relog
#2970 [20:03] <Absol> Gavin: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2971 [20:03] <mattym> Gavin, Try the instructions Absol sent you
#2972 [20:03] <Gavin> Thanks everyone, I will try them all.
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#2977 [20:18] <Randomd3Face> ever since windows 10 minecraft has been crapping on my frames, what is up with is and if possible how do i fix it?
#2978 [20:18] <mattym> Randomd3Face, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2979 [20:19] <Randomd3Face> how would i get a link for that? i can see it but idk abou tlinking it
#2980 [20:19] <mattym> ??> Randomd3Face win/dxdiag
#2981 [20:19] <Absol> Randomd3Face: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2982 [20:20] <Randomd3Face> ok thanks one sec
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#2984 [20:21] <Randomd3Face> ------------------ System Information ------------------ Time of this report: 12/12/2015, 21:20:47 Machine name: SAM-PC Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.151121-2308) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Latitude E6500 BIOS: Pho
#2985 [20:21] * derp is now known as Guest4135
#2986 [20:21] <mattym> Randomd3Face, All the instructions please
#2987 [20:21] <Randomd3Face> oops
#2988 [20:22] <Randomd3Face> here ye are http://paste.ubuntu.com/13983599/
#2989 [20:22] * Guest4135 [Guest4135@notlogged] has quit. (Client Quit)
#2990 [20:23] <mattym> Randomd3Face, Ok one moment
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#2993 [20:24] <mattym> Randomd3Face, Download and Install the file from this page http://www.nvidia.com/download/driverResults.aspx/94229/en-us
#2994 [20:24] <mattym> Randomd3Face, Hopefully the driver update will help your issues
#2995 [20:25] <Randomd3Face> ok ill do that and report back if it work, thanks!
#2996 [20:25] <mattym> Randomd3Face, Otherwise, lower your iname Video Settings till there are less frame issues
#2997 [20:26] <Randomd3Face> so the driver is the only way to help?
#2998 [20:27] <mattym> Randomd3Face, Updating it should help. But to be honest workstation graphics cards like yours are not intended for gaming
#2999 [20:28] <Guest64046> hi1when i open the game on my mac the message reads"you are running on an old version of java. please consider using the launcher which does not require java as it will make your game faster". I have updated my java to the newest version and i t still gives me this message.I currently have version 1.6.3 and I am trying to update to 1.8.9. But all I keep getting is this message.
#3000 [20:28] <mattym> Guest64046, What version of OSX are you on?
#3001 [20:28] <Guest64046> the latest El Capitan
#3002 [20:29] <mattym> Guest64046, Go to minecraft.net/download and find the option for the OSX installer
#3003 [20:29] <mattym> Guest64046, Not the OSX legacy version
#3004 [20:29] <mattym> Guest64046, Download the new one and try to start Minecraft with that one
#3005 [20:31] <Guest64046> ok. i will try that. thanks!
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#3012 [20:40] <anthonyradin> hi i can't get minecraft to run on my gtx 960
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#3014 [20:41] <anthonyradin> i have tried everything i could find online but still do not have the option to run with dedicated graphics
#3015 [20:41] <mattym> anthonyradin, Do you have the link to your dxdiag report? If so please post the link in this chat.
#3016 [20:41] <anthonyradin> what is that exactly
#3017 [20:42] * Randomd3Face [Randomd3Face@notlogged] has joined #minecrafthelp
#3018 [20:42] <mattym> ??> anthonyradin win/dxdiag
#3019 [20:42] <Absol> anthonyradin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3020 [20:42] <anthonyradin> i will be back shortly
#3021 [20:42] <mattym> anthonyradin, Follow all the info Absol sent you, get me the link it has you make
#3022 [20:43] <anthonyradin> https://gist.github.com/a61325a73652c030f614
#3023 [20:43] <anthonyradin> here you go
#3024 [20:44] <anthonyradin> btw i am on a desktop computer
#3025 [20:44] <mattym> anthonyradin, One moment
#3026 [20:44] <anthonyradin> take your time
#3027 [20:45] <anthonyradin> maybe this section helps
#3028 [20:45] <mattym> anthonyradin, Download and INstall this http://www.geforce.com/drivers/results/96079
#3029 [20:45] * not-waf [not-waf@notlogged] has joined #minecrafthelp
#3030 [20:45] <Randomd3Face> thanks yall drivers work!
#3031 [20:45] <mattym> Randomd3Face, Ok, enjoy
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#3033 [20:45] <anthonyradin> thank you very much and have a nice day
#3034 [20:45] <anthonyradin> thank you very much and have a nice day
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#3042 [20:56] <Guest77381> Hi again. I'm still not able to upgrade to 1.8.9. I tried the OS X installer and didn't get anywhere. When I open the game it still says 1.6.3
#3043 [20:56] * mocahsyrah [mocahsyrah@notlogged] has quit. (Client Quit)
#3044 [20:57] <mattym> Guest77381, Where does it say that?
#3045 [20:58] <mattym> Guest77381, In the launcher, hit the Edit Profile button, in the screen that opens there should be an option to set your game version. Make sure its set to "Use Latest"
#3046 [20:59] <Guest77381> ok. i will let you know how it goes
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#3048 [21:00] * anthonyradin [anthonyradin@notlogged] has joined #minecrafthelp
#3049 [21:01] <anthonyradin> hi i waas here a few minutes ago and because i could't run minecraft on my gtx960 and so i re- intalled the drives as i was told to but i still cannot play using my gpu
#3050 [21:01] * derp [derp@notlogged] has joined #minecrafthelp
#3051 [21:02] <mattym> anthonyradin, Can you get me a newly generated dxdiag log
#3052 [21:02] * derp is now known as Guest41441
#3053 [21:02] <anthonyradin> sure one sec
#3054 [21:03] <Guest41441> thanks mattym! I finally got it to 1.8.9! I really appreciate your help!
#3055 [21:03] <anthonyradin> https://gist.github.com/49243405ecbdbd4d38fd
#3056 [21:03] <anthonyradin> here you go
#3057 [21:04] <mattym> anthonyradin, Ok, they installed fully, you restarted the PC after correct?
#3058 [21:04] <anthonyradin> of course
#3059 [21:04] <anthonyradin> it restarted automatically
#3060 [21:05] <mattym> anthonyradin, On your PC there should be a program from Nvidia do control your graphics options.
#3061 [21:05] <anthonyradin> yes
#3062 [21:05] <mattym> anthonyradin, It should let you force Minecraft to use the GTX card
#3063 [21:05] <anthonyradin> can you please explain to me how to do so
#3064 [21:05] <mattym> anthonyradin, I havent used that Nvidia software in quite some time. It may be better to google it
#3065 [21:06] <anthonyradin> the "tutorial" on google have not helped
#3066 [21:06] <anthonyradin> i have done everything i could find
#3067 [21:06] * bluewinston [bluewinston@notlogged] has joined #minecrafthelp
#3068 [21:06] <anthonyradin> is there maybe someone else who has used the software recently
#3069 [21:07] <mattym> anthonyradin, In Nvidia Control Panel, it should be the Manage 3D Settings part
#3070 [21:07] <mattym> anthonyradin, You should be able to find Minecraft in the list, and set it to use the dedicated graphics (the 960)
#3071 [21:07] <anthonyradin> yes but when i select minecraft and put the right folder in the search it does not let me apply
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#3073 [21:08] <mattym> anthonyradin, Go to minecraft.net/download
#3074 [21:08] <anthonyradin> ok one sec
#3075 [21:08] <mattym> anthonyradin, Get the installer that ends in .msi
#3076 [21:08] <mattym> anthonyradin, Make sure you install with that one, it should make minecraft show up as a regular program
#3077 [21:09] <webrosc> anthonyradin, 1) is monitor plugged into gtx and not motherboard? 2) how do you know minecraft isn't using the gtx?
#3078 [21:09] <mattym> anthonyradin, should make it easier to add to that setting
#3079 [21:09] <anthonyradin> one sec let me try something
#3080 [21:09] <anthonyradin> and yes monitor is pluged in the gtx
#3081 [21:09] <anthonyradin> i presed f3 for the stats
#3082 [21:10] <mattym> anthonyradin, ITs a custom built desktop right?
#3083 [21:10] <anthonyradin> yes
#3084 [21:10] <mattym> anthonyradin, Do you know if you can completely turn of the Intel HD option in the bios?
#3085 [21:10] <mattym> anthonyradin, Cause that should fix it
#3086 [21:10] * webrosc always disables motherboards onboard gpu when installing a dedicated gpu
#3086 [21:10] <anthonyradin> ok i will try that thank you very much for your help
#3087 [21:11] <anthonyradin> i'll be back if it still does not work
#3088 [21:11] * webrosc goes back to fallout 4
#3088 [21:13] * TheGamingDan [TheGamingDan@notlogged] has joined #minecrafthelp
#3089 [21:13] * Pixelpacker [Pixelpacker@notlogged] has joined #minecrafthelp
#3090 [21:14] <TheGamingDan> hi i was wondering why i cant access my minecraft account i know my email and passwors
#3091 [21:14] <TheGamingDan> password*
#3092 [21:14] <Pixelpacker> Can someone help me with my slime farm. I have spent 2 hours working on it doing everything right but no spawn
#3093 [21:15] <Pixelpacker> Gaming on mojang's website for that kinda help
#3094 [21:15] <TheGamingDan> are servers down?
#3095 [21:15] * TheGamingDan [TheGamingDan@notlogged] has quit. (Client Quit)
#3096 [21:15] <mattym> TheGamingDan, What error do you get int eh launcher
#3097 [21:15] <Pixelpacker> http://xpaw.ru/mcstatus/
#3098 [21:16] <Pixelpacker> He left matt
#3099 [21:16] <mattym> Pixelpacker, Check in the forums, this is more for technical support. A forum post of your setup would help better.
#3100 [21:16] <Pixelpacker> I did but no even looks at it.
#3101 [21:16] <Pixelpacker> well let me correct that one person clicked it
#3102 [21:18] * mayron [mayron@notlogged] has joined #minecrafthelp
#3103 [21:18] <Pixelpacker> like 3 slimes spawned :D I just need to go even farther away then 26 blocks
#3104 [21:18] <webrosc> Pixelpacker, where did you post it, and how long ago?
#3105 [21:18] <Pixelpacker> Nvm though but thanks for trying to help
#3106 [21:18] * Peppe200903 [Peppe200903@notlogged] has joined #minecrafthelp
#3107 [21:18] * jackbonnell [jackbonnell@notlogged] has joined #minecrafthelp
#3108 [21:19] <jackbonnell> Ok so i recently updated my computer to windows 10 and now minecraft wont run
#3109 [21:20] <jackbonnell> anyone?
#3110 [21:20] <mattym> jackbonnell, Do you have the link to your dxdiag report? If so please post the link in this chat.
#3111 [21:20] <Rikairchy> be patient
#3112 [21:20] <jackbonnell> yes
#3113 [21:20] <Rikairchy> it was barely 30 seconds.
#3114 [21:20] <jackbonnell> http://paste.ubuntu.com/13984246/
#3115 [21:20] <mattym> jackbonnell, One moment
#3116 [21:22] <mattym> jackbonnell, First you need to get rid of any of the minecraft.exe versions of the launcher you have and any old shortcuts to it
#3117 [21:22] <mattym> jackbonnell, Then go to minecraft.net/download and get the .msi version of the Minecraft Installer
#3118 [21:22] <jackbonnell> ok
#3119 [21:22] <mattym> jackbonnell, Run that installer and let it create a new shortcut. Then try to start the game again.
#3120 [21:22] <jackbonnell> ok
#3121 [21:22] <mattym> jackbonnell, If you get the same or another error, let me know there may be one other step needed
#3122 [21:22] <jackbonnell> thanks i will try
#3123 [21:23] <Peppe200903> Buonasera a tutti ho un problema con Minecraft. Praticamente oggi ho deciso di comprarlo anche perchè sono molto appasionato ed visto che ci ho giocato su console perchè no su PC?? Il problema e che mi riscontra un problema ai driver della scheda video questi sono i risultati del sistema in allegato http://paste.ubuntu.com/13984214/
#3124 [21:23] <mattym> jackbonnell, That should work, but as your drivers are very outdated, it may not
#3125 [21:23] * Kyler [Kyler@notlogged] has joined #minecrafthelp
#3126 [21:23] <mattym> Peppe200903, English only please, and make sure to copy the full dxdiag log
#3127 [21:23] * Kyler [Kyler@notlogged] has quit. (Client Quit)
#3128 [21:23] <jackbonnell> oh and do i just delete the .minecraft out of my roamings folder?
#3129 [21:24] <mattym> jackbonnell, No
#3130 [21:24] <mattym> jackbonnell, That you can leave
#3131 [21:24] <mattym> jackbonnell, Just delete the old shorcuts to start it, or any old versions of the launcher
#3132 [21:24] <mattym> jackbonnell, THey will be replaced with the newer one
#3133 [21:25] <Peppe200903> ok sorry now I write in English
#3134 [21:25] * Guest41441 [Guest41441@notlogged] has quit. (Ping timeout: 204 seconds)
#3135 [21:26] * adolfclitler66 [adolfclitler66@notlogged] has joined #minecrafthelp
#3136 [21:26] <mattym> Peppe200903, The dxdiag report is a lot longer than what you sent
#3137 [21:26] <jackbonnell> ok its installing
#3138 [21:26] <mattym> Peppe200903, Please copy it to the paste site again
#3139 [21:26] <adolfclitler66> minecraft jar 1.8.9 not downloading what do i do?
#3140 [21:26] <mattym> adolfclitler66, How so, where are you getting that error?
#3141 [21:27] <adolfclitler66> its stay at the same spot mattym
#3142 [21:27] <mattym> adolfclitler66, What does, where is this happening?
#3143 [21:27] * ReflexMerKzZ [ReflexMerKzZ@notlogged] has quit. (Ping timeout: 204 seconds)
#3144 [21:28] <adolfclitler66> its not giving an error its just not dowloading
#3145 [21:28] * aero [aero@notlogged] has quit. (*.net *.split)
#3146 [21:28] * SupaHam [SupaHam@notlogged] has quit. (*.net *.split)
#3147 [21:28] <adolfclitler66> the minecraft launvher mattym
#3148 [21:28] <jackbonnell> am i supposed to download the exe or the msi?
#3149 [21:29] * aero [aero@notlogged] has joined #minecrafthelp
#3150 [21:29] * SupaHam [SupaHam@notlogged] has joined #minecrafthelp
#3151 [21:30] <webrosc> jackbonnell, the msi
#3152 [21:30] <Peppe200903> Good evening everyone I have a problem with Minecraft . Basically today I decided to buy it because they are also very glad aquistasto seeing that I played on consoles because no PC ?? The Problem and I have a problem with the video card driver . These are the results of the system attached
#3153 [21:30] <mattym> adolfclitler66, What antivirus software do you have installed?
#3154 [21:30] <Peppe200903> http://paste.ubuntu.com/13984214/
#3155 [21:30] <jackbonnell> kk
#3156 [21:30] <adolfclitler66> idk excactly
#3157 [21:30] <mattym> Peppe200903, The dxdiag report is a lot longer than what you sent
#3158 [21:30] <webrosc> Peppe200903, your dxdiag log is incomplete
#3159 [21:30] <mattym> Peppe200903, Please copy it ALL to the paste site again
#3160 [21:30] <webrosc> it should be a few thousan lines, not 15
#3161 [21:31] <mattym> ??> adolfclitler66 tools/hjt
#3162 [21:31] <Absol> adolfclitler66: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3163 [21:31] <Absol> adolfclitler66: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3164 [21:31] <mattym> adolfclitler66, Do the instructions Absol sent you
#3165 [21:31] <adolfclitler66> okk
#3166 [21:32] * WinterGuardian [WinterGuardian@notlogged] has quit. (Quit: ByeBye)
#3167 [21:32] <jackbonnell> Ok it worked but when you said my drivers are really out of date is that a bad thing?
#3168 [21:32] <adolfclitler66> do i download the software?
#3169 [21:33] * riley [riley@notlogged] has joined #minecrafthelp
#3170 [21:33] <riley> i cant connect to servers keeps saying under maintenance but friends can connect to them
#3171 [21:34] <Peppe200903> here's the full attachment
#3172 [21:34] <Peppe200903> http://paste.ubuntu.com/13984421/
#3173 [21:34] * jackbonnell [jackbonnell@notlogged] has quit. (Quit: Web client closed)
#3174 [21:35] <mattym> riley, What exactly is the error it gives you?
#3175 [21:35] <mattym> Peppe200903, One moment
#3176 [21:36] <riley> nothing just says failed login under maintenance
#3177 [21:36] * newbie [newbie@notlogged] has joined #minecrafthelp
#3178 [21:36] <Peppe200903> ok mattym
#3179 [21:36] <riley> ill get exact what it says
#3180 [21:36] <newbie> Please help, trying to download, install minecraft 1.8.8 on windows 8, it installs, loads, and then says runtime environment error
#3181 [21:36] <mattym> Peppe200903, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#3182 [21:37] <mattym> newbie, What antivirus software do you have installed on the computer?
#3183 [21:37] <newbie> mcafee, turn off and try again?
#3184 [21:37] <mattym> newbie, no
#3185 [21:37] <mattym> ??> newbie av/mcafee/uninstall
#3186 [21:37] <Absol> newbie: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#3187 [21:37] <mattym> newbie, You will need to remove McAfee with the tool Absol linked
#3188 [21:37] <adolfclitler66> http://paste.ubuntu.com/13984471/
#3189 [21:38] <riley> failed to login: The authentication servers are currently down for maintenance
#3190 [21:38] <mattym> newbie, Its the only way to get it to stop causing those issues
#3191 [21:38] <mattym> riley, What is your ingame name?
#3192 [21:38] <newbie> then reinstall mcafee?
#3193 [21:38] <mattym> adolfclitler66, One moment
#3194 [21:38] <riley> PurpleTarmack
#3195 [21:38] <adolfclitler66> ok
#3196 [21:38] <mattym> newbie, No, McAfee will cause problems with Minecraft Multiplayer and updating if its installed
#3197 [21:39] <mattym> ??> riley launcher/relog
#3198 [21:39] <Absol> riley: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#3199 [21:39] <mattym> riley, Try the instructions Absol sent, if you havent already
#3200 [21:39] <riley> k
#3201 [21:40] <mattym> adolfclitler66, See if you can dissable Norton, then do the update
#3202 [21:40] <adolfclitler66> ok
#3203 [21:40] <mattym> ??> adolfclitler66 av/norton/uninstall
#3204 [21:40] <Absol> adolfclitler66: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#3205 [21:40] * newbie [newbie@notlogged] has quit. (Client Quit)
#3206 [21:40] <mattym> adolfclitler66, If the dissable wont let the download work, you will need to remove norton with the tool Absol linked
#3207 [21:41] <riley> nope still no work
#3208 [21:42] <mattym> riley, In Minecraft, can you attempt to join this test server: mctest.ae97.net
#3209 [21:42] <mattym> riley, Tell me if you get the same error
#3210 [21:42] <riley> same error
#3211 [21:43] <mattym> ??> riley tools/hjt
#3212 [21:43] <Absol> riley: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3213 [21:43] <Absol> riley: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3214 [21:43] <mattym> riley, Ok can you do the instructions Absol sent you.
#3215 [21:43] <riley> k
#3216 [21:44] * Daniel_ [Daniel_@notlogged] has joined #minecrafthelp
#3217 [21:44] <Peppe200903> ok mattym installation is successful now I have to try minecraft right ??
#3218 [21:45] <adolfclitler66> i am removing norton hoprfully it works
#3219 [21:45] <riley> http://paste.ubuntu.com/13984537/
#3220 [21:45] <mattym> Peppe200903, ITs better to restart the PC, then try the gmae
#3221 [21:45] <mattym> riley, Ok one moment
#3222 [21:45] <riley> ok
#3223 [21:46] <Daniel_> Hello. i purchased a dell inspiron duo from a friend and am trying to install minecraft for my son, it crashed on install due to a graphics card issue and i was directed here and told to send this link with my dxdiag report
#3224 [21:46] <Daniel_> http://paste.ubuntu.com/13984505/
#3225 [21:46] <adolfclitler66> do i have to restart my pc now right
#3226 [21:46] <adolfclitler66> ?
#3227 [21:46] <Daniel_> if anyone can help it would make my son happy and me less frustrated
#3228 [21:46] <mattym> riley, Can you do the same thing I told the other person wiht Norton, try to turn it off and see if the server lets you in
#3229 [21:46] <mattym> riley, Otherwise you will need to use the tool to remove it
#3230 [21:46] <mattym> adolfclitler66, Yes
#3231 [21:46] <riley> ok
#3232 [21:46] <mattym> Daniel_, One moment
#3233 [21:46] <adolfclitler66> ok il try it
#3234 [21:47] <Daniel_> awesome thank you
#3235 [21:47] <mattym> Daniel_, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#3236 [21:47] <mattym> Daniel_, In addition to that, I do not thing the hardware on that computer will run the game.
#3237 [21:47] <Daniel_> damn
#3238 [21:47] <Daniel_> ok
#3239 [21:47] * cesar [cesar@notlogged] has joined #minecrafthelp
#3240 [21:47] <Daniel_> thanks for looking for me
#3241 [21:47] <riley> mattym same thing
#3242 [21:47] <mattym> riley, Then you will need to uninstall Norton
#3243 [21:48] <mattym> ??> riley av/norton/uninstall
#3244 [21:48] <Absol> riley: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#3245 [21:48] <riley> ok
#3246 [21:48] <mattym> riley, Download that tool, and run it.
#3247 [21:49] <riley> kk
#3248 [21:49] <riley> the file is not singed it wont run
#3249 [21:49] <mattym> riley, You should be able to tell it to
#3250 [21:50] <riley> all it says it ok
#3251 [21:50] <mattym> riley, Who makes your computer?
#3252 [21:50] * adolfclitler66 [adolfclitler66@notlogged] has quit. (Ping timeout: 204 seconds)
#3253 [21:50] * Peppe200903 [Peppe200903@notlogged] has quit. (Ping timeout: 204 seconds)
#3254 [21:50] <riley> hp
#3255 [21:51] <mattym> riley, Ok, try to just uninstall the Norton Internet Security, or all of norton via the computers Control Panel -> Programs and Features
#3256 [21:51] <riley> ok
#3257 [21:52] * adolfclitler66 [adolfclitler66@notlogged] has joined #minecrafthelp
#3258 [21:52] <adolfclitler66> mattym, didnt work still doesnt load all the way
#3259 [21:53] * ooommmggg [ooommmggg@notlogged] has joined #minecrafthelp
#3260 [21:53] <mattym> adolfclitler66, Any other antivirus/malware software or something that may effect the ability for it to connect to the internet?
#3261 [21:53] <ooommmggg> hello
#3262 [21:54] <adolfclitler66> idk maybe
#3263 [21:54] * mayron [mayron@notlogged] has quit. (Ping timeout: 204 seconds)
#3264 [21:54] <mattym> adolfclitler66, Nothing else in the hjt log seemed to be doing it. BUt that seems to be your issue
#3265 [21:54] <ooommmggg> http://paste.ubuntu.com/13984617/ Mojang i need help idk whats wrong my mc always crashes
#3266 [21:54] * ooommmggg [ooommmggg@notlogged] has quit. (Client Quit)
#3267 [21:54] <adolfclitler66> should i try again
#3268 [21:54] * riley [riley@notlogged] has quit. (Ping timeout: 204 seconds)
#3269 [21:55] <mattym> adolfclitler66, You can
#3270 [21:55] <adolfclitler66> i just need all those links again
#3271 [21:55] <mattym> ??> adolfclitler66 tools/hjt
#3272 [21:55] <Absol> adolfclitler66: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3273 [21:55] <Absol> adolfclitler66: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3274 [21:55] <mattym> adolfclitler66, Just do those again ^
#3275 [21:56] * riley [riley@notlogged] has joined #minecrafthelp
#3276 [21:56] <riley> do i start minecraft back up/
#3277 [21:56] <adolfclitler66> http://paste.ubuntu.com/13984666/
#3278 [21:56] <mattym> riley, Yes, give it another try
#3279 [21:56] <riley> ok
#3280 [21:57] <riley> nope same msg
#3281 [21:57] <mattym> ??> adolfclitler66 av/adwcleaner
#3282 [21:57] <Absol> adolfclitler66: ADWCleaner is an utility to clean a PC which is infested with malware.
#3283 [21:57] <Absol> adolfclitler66: Download it here: https://toolslib.net/downloads/finish/1/
#3284 [21:57] <riley> could it be my wifi, needs a restart?
#3285 [21:58] <mattym> adolfclitler66, Download that tool, run it. Then do a Scan, once thats done let it to a cleaning
#3286 [21:58] <mattym> riley, It could be that as well. Or another issue related to your network connection
#3287 [21:58] <riley> k ill shut off my wifi for a couple seconds
#3288 [21:58] <mattym> riley, You should restart your modem and router if you can
#3289 [21:59] * cesar [cesar@notlogged] has quit. (Quit: Web client closed)
#3290 [22:03] <riley> k
#3291 [22:05] <riley> i cant shut them off not allowed any suggestions?
#3292 [22:05] <mattym> riley, One other thing we can check, just to rule it out
#3293 [22:05] <riley> k
#3294 [22:05] <mattym> riley, Go to speedtest.net run a speed test. Then get me the results link
#3295 [22:06] <riley> ok
#3296 [22:07] * Zi_Min [Zi_Min@notlogged] has joined #minecrafthelp
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#3298 [22:07] * adolfclitler66 [adolfclitler66@notlogged] has quit. (Ping timeout: 204 seconds)
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#3300 [22:07] <riley> http://www.speedtest.net/my-result/4910904116
#3301 [22:07] <adolfclitler66> ok i did it hopefully it works
#3302 [22:08] <mattym> riley, Hmm, that quite slow. Its possible you are getting that error cause your internet cant communicate with the server fast enough
#3303 [22:09] <adolfclitler66> it still gets stuck on the same spot mattym
#3304 [22:09] <riley> well we are getting new internet on the 23rd its waaay better 25mps i think it is
#3305 [22:09] <adolfclitler66> it moved just ainsy bit
#3306 [22:09] <riley> mbpa
#3307 [22:09] <riley> mbps i ment
#3308 [22:09] * WarVDine [WarVDine@notlogged] has joined #minecrafthelp
#3309 [22:09] <mattym> riley, Then you may need to wait until then. The speeds you are getting seem to be too slow
#3310 [22:09] <adolfclitler66> well it worked thanks both admins who helped
#3311 [22:09] <mattym> adolfclitler66, Give it a while, see if it works after some time
#3312 [22:10] <adolfclitler66> it did
#3313 [22:10] <mattym> adolfclitler66, Oh, there you go, enjoy
#3314 [22:10] <adolfclitler66> thank you
#3315 [22:10] <riley> oh alright gonna be a boring week or 2 but thanks for helping
#3316 [22:11] * adolfclitler66 [adolfclitler66@notlogged] has quit. (Client Quit)
#3317 [22:11] <WarVDine> Earlier today (around 3pm Central US times) I redeemed a Minecraft Windows 10 beta code. The microsoft store froze and wouldn't open for me; now when I go back I cannot access the game at all
#3318 [22:12] <mattym> WarVDine, Are you logged into the Windows Store with the Microsoft account that you redeemed the code to?
#3319 [22:13] <WarVDine> Alright, I'm sorry
#3320 [22:13] <WarVDine> yep, that was the problem
#3321 [22:14] <mattym> WarVDine, OK, enjoy
#3322 [22:14] * raphael [raphael@notlogged] has joined #minecrafthelp
#3323 [22:14] <WarVDine> Thank you mattym
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#3334 [22:35] * yoooo [yoooo@notlogged] has joined #minecrafthelp
#3335 [22:36] <yoooo> Whenever I load minecraft it says my browser did not return a request in time
#3336 [22:36] <yoooo> what do i do
#3337 [22:36] <mattym> yoooo, Are you able to log in still?
#3338 [22:36] <yoooo> It lets me load up minecraft to the main screen
#3339 [22:37] <mattym> yoooo, Is the game working past that?
#3340 [22:37] <mattym> yoooo, Cause that message you are getting may just be the new page not loading in the launcher
#3341 [22:37] * tamyatming [tamyatming@notlogged] has joined #minecrafthelp
#3342 [22:37] <yoooo> No, it doesnt let me log into servers
#3343 [22:38] <mattym> yoooo, What happens when you try?
#3344 [22:38] <yoooo> well it doesnt connect to any servers
#3345 [22:38] <yoooo> and when i try to go to a local world it
#3346 [22:38] <yoooo> i dont know what it does let me try
#3347 [22:38] <mattym> yoooo, It should give you some sort of error message when you try to go into the server, what does it say
#3348 [22:39] * tamyatming [tamyatming@notlogged] has quit. (Client Quit)
#3349 [22:39] <yoooo> when i try to load up a local world it ccrashes
#3350 [22:39] <mattym> yoooo, It should give you some sort of error message when you try to go into an online server, what does it say
#3351 [22:39] <yoooo> 408 Request Time-out Your browser didn't send a complete request in time.
#3352 [22:39] <yoooo> thats what it says
#3353 [22:39] <yoooo> when i load the launcher
#3354 [22:40] <mattym> yoooo, What antivirus software do you have installed?
#3355 [22:40] <yoooo> i dont know
#3356 [22:40] <yoooo> how do i check
#3357 [22:40] <mattym> ??> yoooo tools/hjt
#3358 [22:40] <Absol> yoooo: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3359 [22:40] <Absol> yoooo: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3360 [22:40] <mattym> yoooo, Follow the instructions Absol sent you
#3361 [22:40] <mattym> yoooo, It will get me a diagnostic report to find out
#3362 [22:41] <yoooo> http://paste.ubuntu.com/13985095/
#3363 [22:42] * AligatorManG [AligatorManG@notlogged] has joined #minecrafthelp
#3364 [22:43] <mattym> yoooo, Thats not what i asked for
#3365 [22:43] <yoooo> oh wait
#3366 [22:43] <yoooo> oops sorry
#3367 [22:44] <AligatorManG> My Minecraft keeps crashing please help
#3368 [22:45] <mattym> ??> AligatorManG launcher/crash-log
#3369 [22:45] <Absol> AligatorManG: We need to see your crash log, which appears after a crash.
#3370 [22:45] <Absol> AligatorManG: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3371 [22:45] <yoooo> http://paste.ubuntu.com/13985124/
#3372 [22:45] <yoooo> there it is
#3373 [22:45] <mattym> yoooo, Ok one moment
#3374 [22:46] <mattym> ??> yoooo av/norton
#3375 [22:46] <Absol> yoooo: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#3376 [22:46] <mattym> ??> yoooo av/norton/uninstall
#3377 [22:46] <Absol> yoooo: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#3378 [22:46] <mattym> yoooo, The tool Absol linked is the best way to remove it
#3379 [22:47] <yoooo> couldnt i just uninstall it from the control panel?
#3380 [22:47] <mattym> yoooo, You could, but sometimes that doenst remove everything
#3381 [22:47] <mattym> yoooo, AAnd often, the stuff that doesnt get removed is the stuff thats causing your issue
#3382 [22:47] * Feldrenegexx [Feldrenegexx@notlogged] has joined #minecrafthelp
#3383 [22:48] * Feldrenegexx [Feldrenegexx@notlogged] has quit. (Client Quit)
#3384 [22:48] <mattym> yoooo, The tool is a little more reliable, but wont work for some, if it doenst, then go via control panel
#3385 [22:49] <yoooo> So the free trial may have left something behind?
#3386 [22:49] <mattym> yeah, usually leaves some settings that cause this
#3387 [22:49] <yoooo> ok
#3388 [22:49] <yoooo> its telling me to close everything
#3389 [22:49] <yoooo> shouldl i come back as yoooo if it doesnt work
#3390 [22:49] <mattym> yoooo, Go ahead, it will also ask you to restart
#3391 [22:50] <mattym> yoooo, Come back to the chat after all that if the issue continues
#3392 [22:50] * yoooo [yoooo@notlogged] has quit. (Quit: Web client closed)
#3393 [22:53] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Quit: ChatZilla 0.9.92 [Firefox 39.0.3/20150806001005])
#3394 [22:56] * Atomesel [Atomesel@notlogged] has joined #minecrafthelp
#3395 [22:57] <Atomesel> good morning. every time i start minecraft it makes a file call "native" on my desktop. can i change the posizion it saved?
#3396 [22:57] <mattym> Atomesel, Seems like you downloaded the minecraft.exe
#3397 [22:57] <mattym> Atomesel, If you go to minecraft.net/download and get the installer that ends in .msi
#3398 [22:57] <mattym> Atomesel, It shouldnt do that
#3399 [22:58] <mattym> Atomesel, Otherwise with the version you used, it will put that native log file wherever the launcher is
#3400 [22:58] <Atomesel> i will try that. thank you
#3401 [22:58] <mattym> Atomesel, Get rid of the old file you use to start it, or shorcuts
#3402 [22:59] <mattym> Atomesel, The newer installer will make a new one
#3403 [22:59] * Atomesel [Atomesel@notlogged] has quit. (Client Quit)
#3404 [23:01] * shae [shae@notlogged] has joined #minecrafthelp
#3405 [23:02] <shae> minecraft keeps crashing when i open it please help, info here http://paste.ubuntu.com/13985255/
#3406 [23:02] <mattym> shae, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#3407 [23:03] <shae> ok, thank you
#3408 [23:04] * shae [shae@notlogged] has quit. (Client Quit)
#3409 [23:11] * techno156 [techno156@notlogged] has quit. (Ping timeout: 206 seconds)
#3410 [23:11] * yoooo [yoooo@notlogged] has joined #minecrafthelp
#3411 [23:11] <yoooo> it didnt work
#3412 [23:11] <mattym> yoooo, Can you get a freshly made hjt log
#3413 [23:12] <yoooo> so do the same thing i did before?
#3414 [23:12] <mattym> yoooo, Yeah, I want to make sure everything was removed, and nothing else is causing it
#3415 [23:13] * adrian [adrian@notlogged] has joined #minecrafthelp
#3416 [23:14] <yoooo> http://paste.ubuntu.com/13985386/
#3417 [23:14] * zaza9187 [zaza9187@notlogged] has joined #minecrafthelp
#3418 [23:14] * zaza9187 [zaza9187@notlogged] has quit. (Client Quit)
#3419 [23:15] <yoooo> is that helping
#3420 [23:15] <mattym> yoooo, Well norton is gone
#3421 [23:15] * GohanProPvP [GohanProPvP@notlogged] has joined #minecrafthelp
#3422 [23:15] <mattym> yoooo, Is this a home computer, or a work/school one?
#3423 [23:15] <yoooo> home computer
#3424 [23:16] <mattym> yoooo, Do you know the purpose of this LTCM Client you have?
#3425 [23:16] <yoooo> the purpose of the what?
#3426 [23:16] <yoooo> what does LTCM mean
#3427 [23:16] * adrian [adrian@notlogged] has quit. (Client Quit)
#3428 [23:16] <mattym> yoooo, No idea, but it seems to be some sort of network software you have installed
#3429 [23:17] <yoooo> let me see what it does
#3430 [23:17] <mattym> yoooo, Could be a setting in that that is blocking the launcher from getting to the internet
#3431 [23:17] <yoooo> how would i fix it
#3432 [23:17] * adrian [adrian@notlogged] has joined #minecrafthelp
#3433 [23:18] <yoooo> i read some article and it says that it is a program that helps select what info from a company you receive
#3434 [23:18] * Latenightstudent [Latenightstudent@notlogged] has joined #minecrafthelp
#3435 [23:18] <yoooo> idk if thats it
#3436 [23:18] <adrian> Hello
#3437 [23:18] <Latenightstudent> hello !
#3438 [23:18] <adrian> its me
#3439 [23:18] <yoooo> i was wondering if after all these years youd like to meet
#3440 [23:19] <Latenightstudent> Hi guys !
#3441 [23:19] <adrian> ive been told that you just say what your problem is, is that true?
#3442 [23:19] <webrosc> ?? ask
#3443 [23:19] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#3444 [23:19] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#3445 [23:19] <Latenightstudent> I just changed my minecraft password and I cannot connect to anything
#3446 [23:19] * Kyle [Kyle@notlogged] has joined #minecrafthelp
#3447 [23:20] <Latenightstudent> neither the game or the mojang website works for me
#3448 [23:20] * RedBaconGuy [RedBaconGuy@notlogged] has joined #minecrafthelp
#3449 [23:20] <yoooo> what do i do
#3450 [23:21] <webrosc> Latenightstudent, what error do you get?
#3451 [23:21] <webrosc> yoooo, uninstall the ltcm client maybe?
#3452 [23:21] <Kyle> my minecraft is locked out because I changed my username can u please authenticate me I changed it to RainbowKiller789 from DemonKiller789 and I cannot access servers until I get authenticated please
#3453 [23:21] <yoooo> what if that screws everything up
#3454 [23:21] <Latenightstudent> It just says invalid cedentials. Invalid username or password
#3455 [23:21] <Latenightstudent> over and over again
#3456 [23:21] <webrosc> ??> Kyle launcher/relog
#3457 [23:21] <Kyle> me?
#3458 [23:21] <Absol> Kyle: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#3459 [23:21] <RedBaconGuy> OK i just recenty updated to windows 10 and i cant run minecraft it says outdated drivers and stuff
#3460 [23:21] <Kyle> oh ok i will try
#3461 [23:21] <webrosc> ??> Latenightstudent login/throttle
#3462 [23:21] <Absol> Latenightstudent: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3463 [23:21] <Absol> Latenightstudent: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3464 [23:21] <yoooo> latenightstudent you might wanna try your email
#3465 [23:22] <webrosc> RedBaconGuy, do you have a dxdiag log link
#3466 [23:22] <yoooo> well im going to go
#3467 [23:22] <Kyle> thanks so much it worked!!! :)
#3468 [23:22] <RedBaconGuy> i deleted it
#3469 [23:22] <yoooo> it seems that you guys dont know whats going on
#3470 [23:22] <RedBaconGuy> ill remake
#3471 [23:22] <yoooo> goodbye
#3472 [23:22] <Kyle> Thanks a million!
#3473 [23:22] * Kyle [Kyle@notlogged] has quit. (Client Quit)
#3474 [23:22] <webrosc> yoooo, we do what we can for no pay
#3475 [23:23] <Latenightstudent> that's what I"m trying to do
#3476 [23:23] * yoooo [yoooo@notlogged] has quit. (Quit: Web client closed)
#3477 [23:23] * cimiki [cimiki@notlogged] has joined #minecrafthelp
#3478 [23:23] <webrosc> Latenightstudent, read what absol told you
#3479 [23:23] <cimiki> .
#3480 [23:23] <webrosc> cimiki, words would be better
#3481 [23:23] <Latenightstudent> thanks absol
#3482 [23:23] * mimi [mimi@notlogged] has joined #minecrafthelp
#3483 [23:24] <Latenightstudent> I will try that :)
#3484 [23:24] * techno156 [techno156@notlogged] has joined #minecrafthelp
#3485 [23:24] <Latenightstudent> have fun guys
#3486 [23:24] * cimiki [cimiki@notlogged] has quit. (Client Quit)
#3487 [23:24] * mimi [mimi@notlogged] has quit. (Client Quit)
#3488 [23:24] * RedBaconGuy [RedBaconGuy@notlogged] has quit. (Client Quit)
#3489 [23:25] * yoooo_ [yoooo_@notlogged] has joined #minecrafthelp
#3490 [23:25] <yoooo_> ok i uninstalled the LTCM client or whatever and it still doesnt work
#3491 [23:25] * WarVDine [WarVDine@notlogged] has quit. (Quit: Web client closed)
#3492 [23:25] <yoooo_> sorry i was kinda rude before
#3493 [23:25] <adrian> so I am at my house trying to download minecracft with mincraft launcher and i press the play button but it looks like its downloading but then it gives me an error that says lack of updated graphic drivers then it says that you can fix this problem i did all the things it asked then it said that there was no updates avalibile so now im here
#3494 [23:25] <yoooo_> im just really tired
#3495 [23:26] <adrian> so I am at my house trying to download minecracft with mincraft launcher and i press the play button but it looks like its downloading but then it gives me an error that says lack of updated graphic drivers then it says that you can fix this problem i did all the things it asked then it said that there was no updates avalibile so now im here
#3496 [23:26] <webrosc> adrian, no need to repeat yourself
#3497 [23:26] <webrosc> adrian, do you have a dxdiag log link?
#3498 [23:26] * Latenightstudent [Latenightstudent@notlogged] has quit. (Quit: Web client closed)
#3499 [23:26] <webrosc> yoooo_, looks like you have a program called ad-aware browser protection too, thats possible malware
#3500 [23:27] <adrian> ohh yeah i forgot that, http://paste.ubuntu.com/13985351/
#3501 [23:27] <mattym> yoooo_, Did you restart the computer after you removed that LTCM thing also?
#3502 [23:27] <yoooo_> no
#3503 [23:27] * anthony_ [anthony_@notlogged] has joined #minecrafthelp
#3504 [23:27] <yoooo_> should i remove the ad aware
#3505 [23:27] <webrosc> adrian, that dxdiag log is incomplete
#3506 [23:27] <mattym> yoooo_, Remove the ad-aware thing, then restart
#3507 [23:27] <anthony_> hey i need help running minecraft on and nvidia gtx 960
#3508 [23:27] * Steven [Steven@notlogged] has joined #minecrafthelp
#3509 [23:27] <webrosc> anthony_, more detail?
#3510 [23:27] <adrian> what do you mean, incomplete
#3511 [23:28] <Steven> wat if i dont have a graphics card
#3512 [23:28] <webrosc> adrian, a dxdiag log is 1000's of lines long, not 19
#3513 [23:28] <adrian> i knew it
#3514 [23:28] <webrosc> Steven, you have one, or you wouldn't have an image on desktop
#3515 [23:28] <anthony_> i have tried everything : desabiling the on board grafics // going into the nvidia menu
#3516 [23:28] <anthony_> everything
#3517 [23:28] <adrian> sorry ima doit now
#3518 [23:28] <Steven> i have it on my cpu
#3519 [23:28] <yoooo_> its telling me that i should atleast turn on windows firewall, should i do that
#3520 [23:29] <mattym> yoooo_, For now, dont
#3521 [23:29] <mattym> yoooo_, If its not set up right, it can also cause that issue
#3522 [23:29] <Steven> it doesnt detect the drive i believe
#3523 [23:29] * anthony_ [anthony_@notlogged] has quit. (Client Quit)
#3524 [23:29] <webrosc> Steven, what exactly is your issue?
#3525 [23:29] <mattym> yoooo_, Once you get it working, you can turn it on and see if any changes need to be made
#3526 [23:29] <mattym> Steven, Do you have the link to your dxdiag report? If so please post the link in this chat.
#3527 [23:29] <Steven> http://paste.ubuntu.com/13985417/
#3528 [23:30] <mattym> Steven, One moment
#3529 [23:30] <adrian> it is http://paste.ubuntu.com/13985489/
#3530 [23:30] <adrian> lol
#3531 [23:30] <Steven> minecraft wants me to update my graphics driver
#3532 [23:30] * anthonyradin [anthonyradin@notlogged] has joined #minecrafthelp
#3533 [23:31] <adrian> steven myine says that tooo
#3534 [23:31] <anthonyradin> hey i can't seem to run minecraft of my gtx960
#3535 [23:31] <webrosc> anthonyradin, you were on earlier yes?
#3536 [23:31] <anthonyradin> i have tried disabiling the cpu on board graphics
#3537 [23:31] <anthonyradin> yes
#3538 [23:31] <anthonyradin> no progress
#3539 [23:32] <mattym> Steven, Did that computer come with Windows 8?
#3540 [23:32] <anthonyradin> and everything else suggested
#3541 [23:32] <webrosc> wait, you disbled the onboard gpu, yet its still being used?
#3542 [23:32] <Steven> no
#3543 [23:32] <anthonyradin> no i installed windows 10
#3544 [23:32] <Steven> i have built my comp
#3545 [23:32] * yoooo_ [yoooo_@notlogged] has quit. (Ping timeout: 204 seconds)
#3546 [23:32] <webrosc> anthonyradin, wait, you disbled the onboard gpu, yet its still being used?
#3547 [23:32] <anthonyradin> yes i disabled the on board graphycs
#3548 [23:32] <anthonyradin> from the bios screen
#3549 [23:32] <mattym> Steven, There arent really Windows 8 drivers for your hardware, you can try the 8.1 ready ones
#3550 [23:33] <mattym> Steven, Download and Install the 3rd option on this page https://downloadcenter.intel.com/download/25484/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-
#3551 [23:33] <Steven> how do i update to 8.1???
#3552 [23:33] <webrosc> anthonyradin, if minecraft is still using the intel gpu then you didn't disable it in the bios
#3553 [23:33] <anthonyradin> do you have any idea were i could find such a guide
#3554 [23:33] <anthonyradin> the information i got fot my bios was vary scarce
#3555 [23:33] <webrosc> anthonyradin, you'd have to look for the motherboards manual
#3556 [23:34] <adrian> ummm i need help
#3557 [23:34] <anthonyradin> thank you i haven't tought of that yet
#3558 [23:34] <mattym> Steven, It may be a free update, Im not sure.
#3559 [23:34] <anthonyradin> i'll be back soon have a good day
#3560 [23:34] <mattym> Steven, If you have a valid copy of 8 you should be able to update to 10
#3561 [23:34] <Steven> ok thx
#3562 [23:34] <webrosc> anthonyradin, when you plug in the monitor is it in the motherboard plug (by usb slots) or lower down the case?
#3563 [23:35] * MinecraftUsers [MinecraftUsers@notlogged] has joined #minecrafthelp
#3564 [23:35] <Steven> i know but the windows 10 icon doesnt show
#3565 [23:35] <mattym> Steven, One sec
#3566 [23:35] <MinecraftUsers> i need help starting up minecraft, i got my link for my log report
#3567 [23:35] * MinecraftUsers [MinecraftUsers@notlogged] has quit. (Client Quit)
#3568 [23:35] <webrosc> MinecraftUsers, post the link then
#3569 [23:35] <webrosc> ....
#3570 [23:35] <adrian> so I am at my house trying to download minecracft with mincraft launcher and i press the play button but it looks like its downloading but then it gives me an error that says lack of updated graphic drivers then it says that you can fix this problem i did all the things it asked then it said that there was no updates avalibile so now im here also the link is http://paste.ubuntu.com/13985489/ .
#3571 [23:36] <Steven> how do i check if im 64 or 32 bit
#3572 [23:36] <mattym> Steven, You are 64
#3573 [23:36] <webrosc> Steven, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3574 [23:36] <webrosc> Steven, oops, ignore that
#3575 [23:36] <webrosc> adrian, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3576 [23:36] <Steven> scare me
#3577 [23:36] * yoooo [yoooo@notlogged] has joined #minecrafthelp
#3578 [23:36] <yoooo> YESS YES YES YES YES
#3579 [23:36] <webrosc> Steven, i put wrong name sorry
#3580 [23:36] <mattym> Steven, CHeck into the media creation tool here https://www.microsoft.com/en-us/software-download/windows10
#3581 [23:36] <Steven> its ok
#3582 [23:36] <mattym> Steven, You should just be albe to use to to force the update
#3583 [23:37] <Steven> thx
#3584 [23:37] <yoooo> i uninstalled the ad ware thing and minecraft is working
#3585 [23:37] <yoooo> thank you so much!
#3586 [23:37] <adrian> how do i update my graphics card
#3587 [23:37] <mattym> Steven, But it may take a while to do it for you
#3588 [23:37] <Steven> like time wise how long
#3589 [23:37] <webrosc> adrian, is it a laptop or desktop?
#3590 [23:37] <mattym> Steven, It think it needs to take you to 8.1 then 10, so it may need to download a lot of updates
#3591 [23:37] <adrian> desktop
#3592 [23:37] <adrian> :D
#3593 [23:37] <Steven> ahh i see
#3594 [23:37] <Steven> thx for the help
#3595 [23:37] <mattym> Steven, Point is, your hardware has drivers on 10
#3596 [23:38] <Steven> wow
#3597 [23:38] <webrosc> adrian, then you find out what motherboard you have and what GPU t can handle, and then buy one and fit it, if you don't know how i suggest asking a computer tech to assist
#3598 [23:38] <Steven> or go on youtube
#3599 [23:38] * yoooo [yoooo@notlogged] has quit. (Client Quit)
#3600 [23:38] <adrian> how much would a graphics card cost
#3601 [23:38] <webrosc> no, youtubbe will not help there
#3602 [23:38] <Steven> more then everything in your computer
#3603 [23:39] <webrosc> adrian, depends on what one
#3604 [23:39] <Steven> well for me it is :D
#3605 [23:39] * Darknight48239 [Darknight48239@notlogged] has joined #minecrafthelp
#3606 [23:39] <adrian> can you give me a range?
#3607 [23:39] <webrosc> $50-$500
#3608 [23:39] * Darknight48239 [Darknight48239@notlogged] has quit. (Client Quit)
#3609 [23:39] <adrian> so how do i downgrade
#3610 [23:40] <webrosc> ??> adrian win/downgrade
#3611 [23:40] <Absol> adrian: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#3612 [23:40] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 192 seconds)
#3613 [23:41] <Steven> mattym the download to window 10 isnt taking that long
#3614 [23:41] <Steven> is that suppose to be like that
#3615 [23:41] <Steven> because i just built this pc
#3616 [23:41] <webrosc> depends on your connection speed
#3617 [23:42] <Steven> oh
#3618 [23:42] <mattym> Steven, That part wont, half way through the install or before it will need to do a set list of updates before it can start/finish
#3619 [23:43] <Steven> oh
#3620 [23:43] <Steven> may it take hours
#3621 [23:44] <webrosc> its not a 5 minute upgrade
#3622 [23:44] <Steven> i didnt know
#3623 [23:44] <webrosc> when i tested windows 10 it took about an hour to update, but that was when it was new, will be more updates to install now
#3624 [23:45] <Steven> oh my
#3625 [23:45] <mattym> Steven, It shouldnt be too bad. From experience, I can say that while its doing the update part, it may look like its frozen or stuck, but usally jumps up a large %
#3626 [23:46] <Steven> wow
#3627 [23:46] <Steven> does this mean all i have to do is update and its fine
#3628 [23:46] <mattym> Steven, And install that intel driver i linked you earlier
#3629 [23:46] <Steven> or do i still need to check my graphics card
#3630 [23:46] <Steven> ok
#3631 [23:46] <mattym> Steven, The link i gave was the same for 10
#3632 [23:47] <Steven> can u link it again plz
#3633 [23:48] <mattym> Steven, Its the 3rd option on the left side of this page https://downloadcenter.intel.com/download/25484/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-
#3634 [23:48] <Steven> y not the last one??
#3635 [23:49] <webrosc> the last on is a zip
#3636 [23:49] <webrosc> 3rd is the exe version of same driver
#3637 [23:49] <Steven> okay thx
#3638 [23:50] <Steven> but the installation is like downloading in the background right ??
#3639 [23:50] <Steven> windows 10
#3640 [23:50] <mattym> Yeah, when it needs to take over, it will let you know its ready
#3641 [23:51] * iPeer [iPeer@notlogged] has quit. ()
#3642 [23:51] <Steven> u mean like to restart
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#3645 [23:54] * Acarii|Away [Acarii|Away@notlogged] has quit. (*.net *.split)
#3646 [23:56] <Steven> mattym u mean restarting right
#3647 [23:56] <webrosc> yes it will need to
#3648 [23:56] <mattym> Steven, Yeah it will say when its time, and do it a few times
#3649 [23:58] <adrian> is there a way to upgrade the graphics card without paying 500 dollaras
#3650 [23:58] <Steven> thats the only way i think
#3651 [23:58] <webrosc> you could buy a lower spec one
#3652 [23:58] <Lord_Ralex> adrian, yes, you don't get a $500 graphics card