#MinecraftHelp > 2015-12-17
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#4 [00:34] <Mr_QuickKiller> I've recently updated to windows 10 and I've been trying to get my minecraft to work but everytime I try to get past the launcher it chrashes and says that my pixel format was not accelerated, I've tried to update my graphics card but there is no new update for it. What can I do to fix this issue?
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#13 [01:03] <AI_Gaming> http://paste.ubuntu.com/14071562/
#14 [01:04] <AI_Gaming> I tried installing the Intel Driver Update Utility but there isn't any updated driver for my driver.
#15 [01:05] <AI_Gaming> It says that my driver is up to date
#16 [01:06] <AI_Gaming> But when I try to open Minecraft, a pop-up says that my driver is outdated and unable to play the game.
#17 [01:07] <Mr_QuickKiller> I
#18 [01:08] <Mr_QuickKiller> am having the same issue
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#20 [01:11] <taylor> How do i reset my security questions? I try sending the email but i never get it
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#43 [02:41] <TikiTaka> hello
#44 [02:42] <TikiTaka> My mojang account verification code isn't sending to my gmail account, I'm having a lot of trouble
#45 [02:42] <TikiTaka> please ELP
#46 [02:43] <TikiTaka> HELP
#47 [02:43] <TikiTaka> please someone come!!!!
#48 [02:44] <TikiTaka> PLEASE
#49 [02:44] <TikiTaka> HELP?
#50 [02:44] <TikiTaka> DD
#51 [02:44] <TikiTaka> D
#52 [02:44] <TikiTaka> D
#53 [02:44] <TikiTaka> D
#54 [02:44] * Absol kicked TikiTaka from #minecrafthelp (Reason: ikiTaka :Stop spamming)
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#56 [02:45] <TikiTaka> help
#57 [02:45] <TikiTaka> is anyone here
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#72 [03:41] <godcow100> I cannot play minecraft on my intel computer I recently updated to windows 10 its says I need to update my drivers but there fully updated
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#75 [03:48] <imen> hello, i can't play together with my friend,can't connect, it seems to be a problem with java, has someone solutions
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#87 [04:53] <MikeRootch> good day
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#98 [05:41] <IT3Xx> hallo
#99 [05:41] <IT3Xx> Hello
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#113 [05:56] <Renegade> Greetings. I am currently playing Skyblock via my own minecraft server, yet I would like to know if there is a way to disable, or prolong the item despawn time
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#120 [05:59] <ryan182> Lutzee: Sorry yesterday I had to go. http://justpaste.it/ryan182 most recent server crash report. Will this help?
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#142 [06:52] <MATAplay> como resolvor o problema do pixel
#143 [06:53] <MATAplay> como resolvo o problema do pixel acereled
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#145 [06:53] <MATAplay> alguem pode me falar
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#148 [06:58] <ryan182> anyone here to help?
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#156 [07:14] <MikeRootch> hello will you be kind in helping me with an authentication issue on minecraft?
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#160 [07:18] <Fadejo> http://paste.ubuntu.com/14073241/
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#165 [07:22] <RandomCharacterString> hello i would like to know if you can help me with an authentication problem. Since last week randomly i was getting the socket timed out exception connect timed out error when i logged in on my minecraft launcher and the cannot contact autentication server on all my other launchers that i use for modapacks. The sitest that show the mojang services status show all fine every time i check so i must have a problem
#166 [07:23] <clarjon1> ??> RandomCharacterString mods
#167 [07:23] <Absol> RandomCharacterString: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#168 [07:23] <Absol> RandomCharacterString: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#169 [07:24] <RandomCharacterString> absol i understand but the error persist also on the unmodded premium vanilla minecraft launcher
#170 [07:24] <RandomCharacterString> only the error message differs
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#172 [07:24] <RandomCharacterString> i cannot add my account
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#174 [07:26] <RandomCharacterString> clarjon if it were just the mods my vanilla launcher would work fine but it does not. at least help me fix my vanilla launcher and i'll work out the other launchers by myself
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#179 [07:38] <RandomCharacterString> i will just assume that you guys ignored any issue because i typed word mods in it even tho this one has no connection to the fact that i am running a modded client or an un-modded client. I just added that to show you that i get two error messages between a vanilla launcher login attempt and a third party login attempt. Maybe if i missed the second part out you would have tried to give me some solutions, but my mouth/fingers went ahead
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#184 [07:42] <iz416> I recently had a minecraft server installed on my pc the problem i am having is no one outside of my pc can connect to it,
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#187 [07:46] <Andrio> Did you set up port fowarding?
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#189 [07:47] <iz416> ?i did not
#190 [07:47] <Andrio> Well, if you want people outside of your LAN to join, you'll probably need to.
#191 [07:47] <Andrio> Try looking for your router model on http://portforward.com/.
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#196 [07:51] <Slide85> Hello. My Minecraft does not start despite repeated play , press downloaded the launcher only one file . The Play symbol illuminates each time again and the game does not start .
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#198 [07:52] <Andrio> ??> Slide85 launcher/log
#199 [07:52] <Absol> Slide85: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#200 [07:52] <Absol> Slide85: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#201 [07:53] <Slide85> ok
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#207 [07:57] <Slide85> http://paste.ubuntu.com/14073538/
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#209 [08:00] <Andrio> Slide85, try running the launcher as admin.
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#212 [08:01] <Slide85> okay i have
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#214 [08:02] <Andrio> Does it work now?
#215 [08:02] <Slide85> no
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#217 [08:03] <Andrio> ??> Slide85 win/reinst/rename
#218 [08:03] <Absol> Slide85: You may need to try running Minecraft with a blank slate.
#219 [08:03] <Absol> Slide85: To do this, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, find the directory called .minecraft and right-click it to rename. Rename it to oldminecraft
#220 [08:03] <MinecraftDude> hey guys.... can someone tell me why my minecraft is not launching?
#221 [08:04] <MinecraftDude> like it says launching but it just never launches
#222 [08:04] <MinecraftDude> btw im usin mac if that helps
#223 [08:05] <MinecraftDude> ummmmm....... anyone here??
#224 [08:05] <Andrio> Hm
#225 [08:05] <Andrio> ??> MinecraftDude launcher/log
#226 [08:05] <Absol> MinecraftDude: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
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#228 [08:05] <Absol> MinecraftDude: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#229 [08:05] <Andrio> inb4 missing Java
#230 [08:05] <MinecraftDude> kk
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#232 [08:06] <Slide85> Absol: Okay , I 've done everything , still not running
#233 [08:06] <MinecraftDude> [13:48:29 INFO]: Minecraft Launcher 1.6.44 (through bootstrap 5) started on osx... [13:48:29 INFO]: Current time is Dec 17, 2015 1:48:29 PM [13:48:29 INFO]: System.getProperty('os.name') == 'Mac OS X' [13:48:29 INFO]: System.getProperty('os.version') == '10.10.5' [13:48:29 INFO]: System.getProperty('os.arch') == 'x86_64' [13:48:29 INFO]: System.getProperty('java.version') == '1.6.0_65' [13:48:29 INFO]: System.getProperty('java.vendor') == 'Apple
#234 [08:06] <MinecraftDude> there ya go
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#237 [08:07] <Andrio> nnno, that's not right.
#238 [08:07] <MinecraftDude> what?
#239 [08:08] <Andrio> That's not what Absol told you to do
#240 [08:08] <MinecraftDude> whats not right
#241 [08:08] <MinecraftDude> i go to that website?
#242 [08:08] <MinecraftDude> kk
#243 [08:09] <MinecraftDude> didn't see chat
#244 [08:09] <MinecraftDude> sr
#245 [08:09] <Andrio> mm
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#247 [08:10] <MinecraftDude> wt 2 do after titian paste
#248 [08:11] <Slide85> Absol: should I send the launcher log again ?
#249 [08:12] <gabi2208> http://paste.ubuntu.com/14073551/
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#251 [08:13] <Andrio> Slide85, sure, if it's different; I'm not sure what else would cause that though.
#252 [08:13] <Andrio> gabi2208, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
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#255 [08:14] <gabi2208> what
#256 [08:14] <MinecraftDude> wait did u mean share the link?
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#258 [08:14] <MinecraftDude> andrio?????
#259 [08:14] <Andrio> MinecraftDude, yes
#260 [08:14] <Slide85> I have the folder renamed oldminecraft , then created a new Ornder named . .minecraft could not be renamed .
#261 [08:15] <MinecraftDude> its paste.ubuntu.com
#262 [08:15] <gabi2208> http://paste.ubuntu.com/14073551/
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#265 [08:15] <MinecraftDude> wait no... its this http://paste.ubuntu.com/14073666
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#267 [08:16] <Epicgamergirl101> http://paste.ubuntu.com/14073653/
#268 [08:17] <Epicgamergirl101> windows 10 laptop getting crash report everytime trying to open minecraft
#269 [08:17] <MinecraftDude> Andrio u there????
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#272 [08:17] <Andrio> Barely.
#273 [08:17] * zangadooo123 [zangadooo123@notlogged] has quit. (Ping timeout: 204 seconds)
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#276 [08:18] <Andrio> MinecraftDude, unstable Internet connection?
#277 [08:18] <MinecraftDude> no... its fine
#278 [08:18] <Andrio> mm
#279 [08:18] <Andrio> MinecraftDude, try restarting the launcher, then
#280 [08:19] <Andrio> Epicgamergirl101, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#281 [08:19] <MinecraftDude> ok
#282 [08:19] <MinecraftDude> brb
#283 [08:19] <MinecraftDude> thanks
#284 [08:19] <Epicgamergirl101> Thanks andrio
#285 [08:21] <MinecraftDude> another prob.... takes lots o' time to load'
#286 [08:21] <MinecraftDude> version 2.8.9
#287 [08:21] <MinecraftDude> 1.8.9
#288 [08:21] <MinecraftDude> *
#289 [08:22] <Andrio> Seems like that's an Internet connection problem... 'Read timed out'
#290 [08:24] * TomMyk [TomMyk@notlogged] has joined #minecrafthelp
#291 [08:24] <TomMyk> the server of minecraft doesn't work for me
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#296 [08:26] <Slide85> http://paste.ubuntu.com/14073756/
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#312 [08:36] <mrwylie> I made a new realm using the free trial for 30 days promo, but it tells me (the same day) that the realm has expired and I can't use it without paying... Help?
#313 [08:37] <Slide85> http://paste.ubuntu.com/14073756/
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#319 [08:44] <Slide85> ?
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#323 [08:47] <riley> i cant log onto my other minecraft account ones logged in but says play offline but i can play on servers
#324 [08:49] <mrwylie> If you say 'play online"
#325 [08:50] <mrwylie> *offline
#326 [08:50] <mrwylie> but then later your computer establishes a connection,
#327 [08:50] <mrwylie> it will then put that account 'online' if you understand...
#328 [08:50] <riley> yeah it says play offline but i can but i cant log onto other accounts says servers down
#329 [08:51] <mrwylie> perhaps a problem with Mojang's authentication servers?
#330 [08:51] * ggggf [ggggf@notlogged] has joined #minecrafthelp
#331 [08:51] <riley> nope checked
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#337 [08:57] <MinecraftDude> hey andori?? u there??
#338 [08:58] <MinecraftDude> sry andrio*
#339 [08:58] <Andrio> Barely.
#340 [08:59] <xPerez> My minecraft say: Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not Blocked (IOException: Invalid keystore format)
#341 [08:59] * QQHQ [QQHQ@notlogged] has joined #minecrafthelp
#342 [08:59] <QQHQ> hello
#343 [08:59] <xPerez> and i put my e mail and password correct
#344 [08:59] <xPerez> hi
#345 [08:59] <MinecraftDude> u remember me right?
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#347 [08:59] <QQHQ> what is that
#348 [09:00] <QQHQ> #alantic craft
#349 [09:00] <MinecraftDude> i was launching the game when the happened Exception in thread "main" java.lang.NoClassDefFoundError: net/minecraft/client/main/Main Caused by: java.lang.ClassNotFoundException: net.minecraft.client.main.Main at java.net.URLClassLoader$1.run(URLClassLoader.java:202) at java.security.AccessController.doPrivileged(Native Method) at java.net.URLClassLoader.findClass(URLClassLoader.java:190) at java.lang.ClassLoader.loadClass(ClassLoader.java:306
#350 [09:00] <QQHQ> 1025385
#351 [09:00] <QQHQ> java
#352 [09:01] <QQHQ> loadclass
#353 [09:01] <QQHQ> 2535.00563003+. 54sec
#354 [09:01] <xPerez> My minecraft say: Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not Blocked (IOException: Invalid keystore format) can anyone help me?
#355 [09:01] <xPerez> My minecraft say: Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not Blocked (IOException: Invalid keystore format) can anyone help me?
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#358 [09:01] <Andrio> MinecraftDude, that could mean part of the download failed.
#359 [09:02] <Andrio> (again)
#360 [09:02] <xPerez> can someone help me plz
#361 [09:02] <QQHQ> how to download mod in playstaion 3 in minecraft
#362 [09:02] * MrPVP_Noob [MrPVP_Noob@notlogged] has joined #minecrafthelp
#363 [09:02] <QQHQ> thank
#364 [09:02] <xPerez> can someone help me
#365 [09:03] <QQHQ> when is come
#366 [09:03] * shahad_1234 [shahad_1234@notlogged] has joined #minecrafthelp
#367 [09:03] <xPerez> My minecraft say: Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not Blocked (IOException: Invalid keystore format)
#368 [09:03] <QQHQ> yes xPerez
#369 [09:03] <QQHQ> 1057585
#370 [09:04] <QQHQ> 52
#371 [09:04] <xPerez> i am online and my minecraft is notblocked
#372 [09:04] <QQHQ> #mincraftHelp
#373 [09:04] * MinecraftDude [MinecraftDude@notlogged] has quit. (Ping timeout: 204 seconds)
#374 [09:04] <xPerez> how can i fix this QQHQ?
#375 [09:05] <QQHQ> what do you mean
#376 [09:05] <xPerez> yes?
#377 [09:05] <QQHQ> wwwwwwwhhhhhhaaaaaaaattttt
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#379 [09:05] <xPerez> what ?
#380 [09:05] <QQHQ> yes
#381 [09:05] <xPerez> ok
#382 [09:05] * shahad_1234 [shahad_1234@notlogged] has quit. (Client Quit)
#383 [09:06] <xPerez> how can i fix this
#384 [09:06] <QQHQ> what is
#385 [09:06] <QQHQ> fix what
#386 [09:06] <xPerez> My minecraft say: Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not Blocked (IOException: Invalid keystore format)
#387 [09:06] <xPerez> My minecraft say: Sorry, but we couldn't connect to our servers. Please make sure that you are online and that Minecraft is not Blocked (IOException: Invalid keystore format)
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#390 [09:06] <QQHQ> you are playing online xPerez
#391 [09:07] <QQHQ> yes:no
#392 [09:07] <xPerez> yes
#393 [09:07] <xPerez> no
#394 [09:07] <xPerez> no
#395 [09:07] <QQHQ> ok
#396 [09:07] <QQHQ> what are playing pc playstation xbox
#397 [09:08] <xPerez> i can't enter in minecraft
#398 [09:08] <QQHQ> i kwow
#399 [09:08] <xPerez> i am sign up
#400 [09:08] <QQHQ> what are playing
#401 [09:08] <xPerez> minecraft....
#402 [09:08] <QQHQ> pc-xbox-playstaion
#403 [09:08] <QQHQ> ooooooooommmmmmmmmgggggggggggg
#404 [09:08] <xPerez> oh sorry
#405 [09:08] <xPerez> pc
#406 [09:08] <xPerez> lol
#407 [09:09] <QQHQ> i try to sign up minecraft in pc but it wont let me
#408 [09:09] * Balu97 [Balu97@notlogged] has joined #minecrafthelp
#409 [09:10] <xPerez> but for me i am not sign up
#410 [09:10] <QQHQ> try
#411 [09:10] <xPerez> sorry for my english
#412 [09:10] <xPerez> ok
#413 [09:10] <QQHQ> its kay
#414 [09:10] <QQHQ> okay
#415 [09:10] <xPerez> nothing
#416 [09:10] <QQHQ> okay
#417 [09:10] <xPerez> i see the same message
#418 [09:11] <QQHQ> yes but i dont know
#419 [09:11] <Balu97> I just downloaded minecraft and it says outdated pixel format. I downloaded the intel driver update utility but it says there are no updates. what should I do??
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#421 [09:11] <QQHQ> xPerez
#422 [09:11] <xPerez> hi
#423 [09:12] <QQHQ> ya you know how thing bt i dont know
#424 [09:12] <xPerez> Balu97 do you have a video card
#425 [09:12] <xPerez> i have the same problem when i don't have a video card
#426 [09:13] <QQHQ> i
#427 [09:13] <QQHQ> how
#428 [09:13] <Balu97> yeah, I have an intel video card
#429 [09:14] <xPerez> sorry balu but i don't now this problem
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#434 [09:15] <Notch> wweell yes
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#440 [09:15] <Guest74534> no you india
#441 [09:16] <Guest74534> #findxPerez
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#446 [09:19] <SofiaSerradas_> Hi there!
#447 [09:19] <SofiaSerradas_> I am looking for someone to help me with character mods
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#451 [09:21] <Oliver_> hi about 2 hours ago i tried to buy minecraft but when i place order it said error 30mins later 2 cpoies come out my account i than download minecraft type in my details and i can only play demo???
#452 [09:21] * Crystal|AFK is now known as CrystalMare
#453 [09:22] <Oliver_> hi about 2 hours ago i tried to buy minecraft but when i place order it said error 30mins later 2 cpoies come out my account i than download minecraft type in my details and i can only play demo???
#454 [09:23] <Oliver_> anyone
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#456 [09:24] <MrPVP_Noob> hello there i hope you can help me because myn minecraft doesnt work anymore he ia standing stil for 2 weeks now on loading and not playing i have bought the game for 20 euro en diamond for 60 euro and i played it but now he doesnt go futher he is standing still on loading
#457 [09:25] <MrPVP_Noob> can you see what is wrong
#458 [09:27] <MrPVP_Noob> i dont know if i buy it again then i am losing my diamond and that i dont want
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#464 [09:33] <Galaxy_2Alex> MrPVP_Noob, We cannot help you with issues with specific servers, contact them about it. Purchases made on servers are nothing Mojang is responsible for.
#465 [09:33] <Balu97> Hi, I just downloaded Minecraft but it says that there is something wrong about the video card. I've got a mobile intel 4 express chip family and I even done the intel driver update utility but it hasn't find any new versions. what should I do now?
#466 [09:33] <Galaxy_2Alex> ??> Balu97 win/dxdiag
#467 [09:34] <Absol> Balu97: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#468 [09:34] * SinopYT [SinopYT@notlogged] has joined #minecrafthelp
#469 [09:34] <SinopYT> please help me
#470 [09:35] <SinopYT> my minecraft world chests was been cleaned
#471 [09:35] <Galaxy_2Alex> SinopYT, Have you downgraded your game at some point to a lower version?
#472 [09:35] <SinopYT> yes
#473 [09:35] <SinopYT> 1.8
#474 [09:36] <SinopYT> oh sorry 1.7.2
#475 [09:36] <SinopYT> i've joined on 1.8.8
#476 [09:37] <SinopYT> and all chests of the world was ceaned
#477 [09:37] <SinopYT> and all chests of the world was cleaned
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#482 [09:39] <SinopYT> Alex can you help me
#483 [09:40] <SinopYT> i've joined in 1.8.8 and all world chests was cleaned!
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#485 [09:40] <MrPVP_Noob> oke but maybe you can see if there is something wrong with myn minecraft
#486 [09:41] <SinopYT> Alguem que fala Brasileiro me ajuda
#487 [09:41] * Balu97 [Balu97@notlogged] has quit. (Quit: Web client closed)
#488 [09:41] <SinopYT> Alguem que fala Portugues me ajuda
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#492 [09:48] <Ronald_98> i have a problem. my minecraft didn't run when i open the launcher
#493 [09:50] <Ronald_98> http://paste.ubuntu.com/14074392/
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#507 [09:59] <samoel> samoel
#508 [09:59] <samoel> samoel
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#510 [09:59] <bypabloxd> ------------------ System Information ------------------ Time of this report: 12/18/2015, 16:42:26 Machine name: RAULYPABLO-PC Operating System: Windows 7 Professional 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: Spanish (Regional Setting: Spanish) System Manufacturer: MEDIONPC System Model: MS-7255 BIOS: Phoenix - AwardBIOS v6.00PG Processor: Intel(R) C
#511 [10:00] * samoel [samoel@notlogged] has joined #minecrafthelp
#512 [10:00] <samoel> quero jogar minecraft
#513 [10:00] <bypabloxd> i cant play minecraft in my launcher darklbp
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#518 [10:02] <bypabloxd> ------------------ System Information ------------------ Time of this report: 12/18/2015, 16:42:26 Machine name: RAULYPABLO-PC Operating System: Windows 7 Professional 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: Spanish (Regional Setting: Spanish) System Manufacturer: MEDIONPC System Model: MS-7255 BIOS: Phoenix - AwardBIOS v6.00PG Processor: Intel(R) C
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#542 [10:23] <Heliovax> Where do I get help for my account that was hacked?
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#545 [10:26] <Clock> ??> Heliovax account/hacked
#546 [10:26] <Absol> Heliovax: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#547 [10:26] <Absol> Heliovax: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#549 [10:28] <Heliovax> I've had my account for several years, is there a number I need to call in order to get my transaction ID? I have no clue where that is.
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#552 [10:30] <sihiruss> question? i have a minecraft user id that we use on two computers, how can i get them to join the LAN. message displays: Name already taken.
#553 [10:31] <CubeTheThird> Heliovax, you would get the id in the confirmation email from the purchase
#554 [10:31] <CubeTheThird> sihiruss, each player needs their own account to play together
#555 [10:32] <sihiruss> I need to purchase another copy of minecraft?
#556 [10:32] <CubeTheThird> sihiruss, that's right
#557 [10:32] <Heliovax> I know @CubeTheThird, but I purhcased the game at least a year ago and no longer have that ID. How would I obtain that again?
#558 [10:32] <CubeTheThird> Heliovax, what method of payment did you use?
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#565 [10:37] <Heliovax> It was a debit card I believe
#566 [10:38] <CubeTheThird> ??> Heliovax account/trans-id/braintree
#567 [10:38] <Absol> Heliovax: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#568 [10:38] <Absol> Heliovax: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
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#572 [10:40] <heyerquality> hello I need assistance in changing my sons password to his minecraft acct though we do not remember the secrity question answers
#573 [10:40] <the133mc> i cannot access realms, it says i may need parental permission, however it does not tell me how to resolve the issue
#574 [10:40] <Heliovax> @CubeTheThird what number do I call?
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#576 [10:40] <heyerquality> I had the same problem
#577 [10:41] <CubeTheThird> Heliovax, there is no number
#578 [10:41] <the133mc> @heywequality although im not a professional, i beleive that you can get an email sent to your email account to change the security questions
#579 [10:41] <CubeTheThird> ??> Heliovax mojang/email
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#581 [10:41] <Absol> Heliovax: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#582 [10:41] <Absol> Heliovax: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#583 [10:42] <CubeTheThird> ??> the133mc account/coppa
#584 [10:42] <Absol> the133mc: Due to Mojang now being a part of Microsoft, an USA company, it is now required to comply with the Children's Online Privacy Protection Act (COPPA), which limits Mojang from providing service to US children under 13.
#585 [10:42] <Absol> the133mc: See this page for more details: https://help.mojang.com/customer/portal/articles/1780997
#586 [10:42] <heyerquality> i got the email stating the my child wishes to reset the questions though when i click it nothing happens
#587 [10:42] <CubeTheThird> heyerquality, you'll have to contact Mojang for that
#588 [10:42] <CubeTheThird> ??> heyerquality mojang/email
#589 [10:42] <Absol> heyerquality: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#590 [10:42] <Absol> heyerquality: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#591 [10:42] <heyerquality> thank you
#592 [10:42] <the133mc> i am 16 soo yeh
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#594 [10:43] <CubeTheThird> the133mc, then you probably need to verify your date of birth or something like that
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#596 [10:43] <the133mc> my date of birth is already put down as 1999, how can i confirm this?
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#598 [10:44] <Heliovax> thank you @CubeTheThird
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#602 [10:45] <CubeTheThird> the133mc, you'll have to contact Mojang I imagine. That article should have all the info you need
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#605 [10:47] <motosolar> [01:44:41 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows... [01:44:41 INFO]: Current time is Dec 18, 2015 1:44:41 AM [01:44:41 INFO]: System.getProperty('os.name') == 'Windows 10' [01:44:41 INFO]: System.getProperty('os.version') == '10.0' [01:44:41 INFO]: System.getProperty('os.arch') == 'amd64' [01:44:41 INFO]: System.getProperty('java.version') == '1.8.0_25' [01:44:41 INFO]: System.getProperty('java.vendor') == 'Oracle C
#606 [10:47] <the133mc> hmm, thx for the help, i re read the article and found out how they confirm my age, however it was a while ago, and i'm not entirely sure on this, ill probs go through some more relative articles
#607 [10:47] <motosolar> Had local file but it was the wrong size...
#608 [10:48] <CubeTheThird> motosolar, paste it onto http://paste.ubuntu.com and give the URL here.
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#610 [10:48] <motosolar> How to fis that ERROR?
#611 [10:48] <JoshPlayssMC> i changed my password for my account and then when i go to log in it said that the details were incorrect but they was not!
#612 [10:49] <CubeTheThird> ??> JoshPlayssMC login/throttle
#613 [10:49] <Absol> JoshPlayssMC: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#614 [10:49] <Absol> JoshPlayssMC: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#615 [10:49] <JoshPlayssMC> ok thanks!
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#618 [10:50] <Aration> hello
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#620 [10:52] <the133mc> the way to usually confirm account details is by charging a credit card a small fee, could you tell me how to arrange this or give me alink to an article?
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#624 [10:54] <CubeTheThird> ??> the133mc mojang/email
#625 [10:54] <Absol> the133mc: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#626 [10:54] <Absol> the133mc: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#628 [10:55] <the133mc> k bye
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#633 [10:56] <motosolar> Anyone know How to fix 'Had local file but it was the wrong size... ' i cant fix it
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#635 [10:57] <motosolar> anyone know THAT ?
#636 [10:57] <motosolar> Had local file but it was the wrong size...
#637 [10:57] * ExoKruzer__ [ExoKruzer__@notlogged] has quit. (Ping timeout: 195 seconds)
#638 [10:57] <motosolar> that ERROR
#639 [10:57] <CubeTheThird> ??> motosolar launcher/log
#640 [10:57] <Absol> motosolar: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#641 [10:57] <Absol> motosolar: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#643 [10:57] <motosolar> OKAY WAIT
#644 [10:58] <motosolar> ALL log?
#645 [10:58] <motosolar> so many
#646 [10:58] <motosolar> it fine?
#647 [10:58] <CubeTheThird> motosolar, yes, the whole thing
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#649 [10:59] <motosolar> i do that
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#652 [10:59] <CubeTheThird> motosolar, and give the URL to your paste here
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#654 [11:00] <motosolar> i cant posted all of log Because they add and add again
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#656 [11:01] <CubeTheThird> motosolar, then put what you have
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#658 [11:02] <motosolar> is so fast
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#660 [11:02] <motosolar> maybe some part again
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#662 [11:02] <Demi__> Hi i cant play mc because i get an error once i try to start it
#663 [11:03] <SolcheSachen> Hey! I have a strange problem with my Minecraft server running on an Ubuntu 15.10 VPS. Somehow, I can't op and whitelist anyone except the ones that already joined for at least one time. Also, when connecting to my server I get the following error: "Authentication servers are down. Please try again later, sorry!" I already completely wiped all of my iptables und tried 'curl https://authserver.mojang.com', which works per
#664 [11:03] <Demi__> it says i have to update my drivers but idk how
#665 [11:03] <CubeTheThird> Demi__, do you have a dxdiag report?
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#667 [11:04] <SolcheSachen> Demi__: What graphics card do you have?
#668 [11:04] <Demi__> yes i do
#669 [11:04] <Demi__> uh let me check if i can find it
#670 [11:04] <CubeTheThird> SolcheSachen, it sounds like your server isn't able to contact the auth servers then
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#673 [11:04] <CubeTheThird> SolcheSachen, or, are you running it in offline mode?
#674 [11:04] <SolcheSachen> CubeTheThird: It's running in online mode. Offline mode works, but I don't want to leave it that way due to security reasons.
#675 [11:05] <malachi> I have a strange problem, but whenever i'm in the same chunk as donkeys/mules, my game crashes.
#676 [11:05] <Demi__> where can i find what graphics card i have?
#677 [11:05] <motosolar> me too
#678 [11:05] <Demi__> i only see my processor
#679 [11:05] <motosolar> i cant play
#680 [11:05] <CubeTheThird> malachi, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#681 [11:05] <CubeTheThird> ??> Demi__ win/dxdiag
#682 [11:05] <Absol> Demi__: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#683 [11:05] <SolcheSachen> Demi__: Is there a sticker or something on your PC?
#684 [11:05] <CubeTheThird> motosolar, paste part of the log onto http://paste.ubuntu.com and give the URL here.
#685 [11:06] <motosolar> WHAt URL
#686 [11:06] <malachi> http://paste.ubuntu.com/14075485/
#687 [11:06] <CubeTheThird> motosolar, the URL of your paste. The address at the top of your browser
#688 [11:06] <SolcheSachen> CubeTheThird: I really don't know what to do anymore. I have SSH login disabled for all of my users as well as root login via SSH. I hope that's not a problem for the server...
#689 [11:06] <CubeTheThird> malachi, that's not a crash report
#690 [11:07] <malachi> I copied the wrong thing, woops, hold on
#691 [11:07] <motosolar> i do that again and again
#692 [11:07] <CubeTheThird> SolcheSachen, that error message suggests your server can't reach authserver.mojang.com
#693 [11:07] <CubeTheThird> motosolar, you didn't give the link to your paste here
#694 [11:07] <Demi__> dont see any sticker
#695 [11:07] <CubeTheThird> Demi__, please follow these instructions: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#696 [11:07] <motosolar> WHat URL> not log?
#697 [11:07] <Demi__> already did that
#698 [11:08] <Demi__> do i have to post the link here?
#699 [11:08] <CubeTheThird> motosolar, http://hopper.minecraft.net/media/cms_page_media/52/ubuntu-3_1_1_1.png
#700 [11:08] <CubeTheThird> Demi__, yes give the link here
#701 [11:08] <Demi__> http://paste.ubuntu.com/14075404/
#702 [11:08] <motosolar> OKAY
#703 [11:08] <CubeTheThird> Demi__, one moment
#704 [11:08] <motosolar> http://paste.ubuntu.com/14075506/
#705 [11:08] <CubeTheThird> Demi__, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows+7+-+64
#706 [11:08] <motosolar> it RIGHT?
#707 [11:09] <SolcheSachen> CubeTheThird: Yes, but why? Using 'curl' works fine, there's no firewall running at all, all traffic is able to pass through. Here's a paste of what the console output looks like: http://paste.ubuntu.com/14075523/
#708 [11:09] <malachi> I don't see where I can find the crash log?
#709 [11:09] <CubeTheThird> ??> motosolar net/speed-test
#710 [11:09] <Absol> motosolar: In order to help diagnose your issue, an internet speed test is required. Visit http://testmy.net/SmarTest/combinedAuto to run a test, and give both the Download and Upload speed results in chat.
#711 [11:09] <CubeTheThird> SolcheSachen, what's the curl output you get?
#712 [11:09] <motosolar> What?
#713 [11:09] <CubeTheThird> ??> malachi launcher/game-output
#714 [11:09] <motosolar> speed test?
#715 [11:09] <Absol> malachi: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#716 [11:09] <Absol> malachi: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#717 [11:09] <CubeTheThird> motosolar, do what Absol said
#718 [11:10] <motosolar> ?
#719 [11:10] <motosolar> i give URL
#720 [11:10] <motosolar> http://paste.ubuntu.com/14075506/
#721 [11:10] <Demi__> its downloading
#722 [11:10] <CubeTheThird> <Absol> motosolar: In order to help diagnose your issue, an internet speed test is required. Visit http://testmy.net/SmarTest/combinedAuto to run a test, and give both the Download and Upload speed results in chat.
#723 [11:10] <malachi> Launcher Log?
#724 [11:10] <CubeTheThird> malachi, no, game output
#725 [11:10] <SolcheSachen> CubeTheThird: When using just authserver.mojang.com, it's this: curl: (7) Failed to connect to authserver.mojang.com port 80: Connection refused || With https:// in front of it, it's this: {"Status":"OK","Runtime-Mode":"productionMode","Application-Author":"Mojang Web Force","Application-Description":"Mojang Authentication Server.","Specification-Version":"2.16.12","Application-Name":"yggdrasil.auth.restlet.server","Impl
#726 [11:10] <malachi> Oh I see, I see. Sorry i'm being blind.
#727 [11:11] <Demi__> it was the catalyst software suite right?
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#729 [11:11] <CubeTheThird> SolcheSachen, that would imply you have port 80 blocked
#730 [11:11] <motosolar> INTERNET ERROR?
#731 [11:11] <CubeTheThird> Demi__, that's right
#732 [11:12] <motosolar> NO it NOT internet
#733 [11:12] <CubeTheThird> motosolar, if you can't even run the speed test, then your internet connection is not sufficient to download the game
#734 [11:12] <malachi> http://paste.ubuntu.com/14075556/
#735 [11:12] <motosolar> no it not internet
#736 [11:12] <malachi> That's all it has
#737 [11:12] <motosolar> my internet is fine
#738 [11:12] <motosolar> not bad
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#740 [11:13] <CubeTheThird> motosolar, if that was the case, then you would be able to run the speed test
#741 [11:13] <haha> how can i put mods on my ipad
#742 [11:13] <CubeTheThird> ??> haha mods
#743 [11:13] <Absol> haha: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#744 [11:13] <Absol> haha: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#745 [11:13] <CubeTheThird> malachi, that's from after the game crashes?
#746 [11:13] <malachi> Yes
#747 [11:13] <SolcheSachen> CubeTheThird: But what in my system does that? I disabled ufw completely and cleared my iptables. Here they are: -P INPUT ACCEPT -P FORWARD ACCEPT -P OUTPUT ACCEPT
#748 [11:13] <CubeTheThird> malachi, ok.. let's do a clean install of the game
#749 [11:14] <CubeTheThird> ??> malachi win/reinst
#750 [11:14] <Absol> malachi: You may need to reinstall the locally installed files that Minecraft puts into place.
#751 [11:14] <motosolar> look at that he like me https://bugs.mojang.com/browse/MCL-2651
#752 [11:14] <Absol> malachi: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#753 [11:14] <CubeTheThird> SolcheSachen, could it be a router/modem firewall?
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#759 [11:15] <SolcheSachen> CubeTheThird: My friend has another VPS hosted by the same company, and he's running multiple minecraft servers without any problems. So I guess that's not the case.
#760 [11:15] <CubeTheThird> hmm
#761 [11:16] <motosolar> So that is internet ERROR?
#762 [11:16] <CubeTheThird> motosolar, yes
#763 [11:16] <SolcheSachen> CubeTheThird: Also, I can reach any other website that's running on port 80. :/
#764 [11:16] <Demi__> okay it works now :) THANKS
#765 [11:17] <motosolar> i copy some minecraft folder and put
#766 [11:17] <CubeTheThird> SolcheSachen, oh really? What server version are you running?
#767 [11:17] <motosolar> then the minecraft is do not loding
#768 [11:17] <motosolar> loading
#769 [11:17] <SolcheSachen> CubeTheThird: It's the latest 1.8.9 server jar.
#770 [11:17] <CubeTheThird> hmm looks like they've disabled http access since I last checked
#771 [11:17] <motosolar> so i cant fix know>? is only internet RIGHT>
#772 [11:18] <CubeTheThird> motosolar, yes, that's right
#773 [11:18] <malachi> Re-downloading minecraft again now. I deleted all of it's files in .minecraft
#774 [11:18] <motosolar> i cant play now?
#775 [11:18] <CubeTheThird> motosolar, no, because you aren't able to download the game files
#776 [11:18] <motosolar> i do that
#777 [11:18] <SolcheSachen> CubeTheThird: It also doesn't work on a 14w28b server... :/
#778 [11:18] <motosolar> but
#779 [11:18] <motosolar> do not loading
#780 [11:19] <CubeTheThird> SolcheSachen, and you say that it used to work until recently?
#781 [11:19] <motosolar> Hmm Okay....can you give me some minecraft file?
#782 [11:19] <SolcheSachen> CubeTheThird: On my server, it didn't work from the beginning. On my friend
#783 [11:20] <motosolar> i want 1.8.1
#784 [11:20] <SolcheSachen> CubeTheThird: 's server it's forking fine right now.
#785 [11:20] <CubeTheThird> motosolar, no, I can't do that
#786 [11:20] <motosolar> Y
#787 [11:20] <CubeTheThird> SolcheSachen, and you both have the same setup?
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#789 [11:20] <CubeTheThird> motosolar, that is illegal
#790 [11:20] <motosolar> ...
#791 [11:20] <motosolar> okay
#792 [11:20] <motosolar> thx
#793 [11:20] <motosolar> ..
#794 [11:21] <alex_> ?
#795 [11:21] <motosolar> But SOME file is download
#796 [11:21] <SolcheSachen> CubeTheThird: Yes, mostly. The only differences are that I disabled SSH access via password for all users (I'm using RSA keys for safe login) and the full SSH access for root.
#797 [11:22] <CubeTheThird> SolcheSachen, what version of java do you have running?
#798 [11:22] <motosolar> How to check my internet
#799 [11:22] <CubeTheThird> motosolar, contact your Internet Service Provider
#800 [11:22] <SolcheSachen> CubeTheThird: Here's the 'java -version' output: openjdk version "1.8.0_66-internal" OpenJDK Runtime Environment (build 1.8.0_66-internal-b17) OpenJDK 64-Bit Server VM (build 25.66-b17, mixed mode)
#801 [11:23] <SolcheSachen> CubeTheThird: My friend uses the exact same one btw.
#802 [11:23] <CubeTheThird> SolcheSachen, ok. I the vps using ipv4 or ipv6 ?
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#804 [11:24] <SolcheSachen> CubeTheThird: It's able to use IPv4 as well as IPv6. But lots of ISPs do not support IPv6 yet here in Germany, so I'm sticking with IPv4 to do everything.
#805 [11:24] <motosolar> OKAY thx so much CubeTheThird so much
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#807 [11:24] <motosolar> im going to sleep ..
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#809 [11:24] <CubeTheThird> SolcheSachen, ok good. Did you specify an IP address in the server.properties file, under server-ip ?
#810 [11:25] <SolcheSachen> CubeTheThird: No, but on my friend's server it
#811 [11:25] <SolcheSachen> CubeTheThird: 's also working like this. Goddamn Enter key D:
#812 [11:25] <Absol> SolcheSachen: Please keep it civil
#813 [11:25] <CubeTheThird> lol
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#815 [11:26] <SolcheSachen> Absol: Alright, alright. Sorry :P
#816 [11:26] <CubeTheThird> SolcheSachen, hmm well there has to be some difference between both of your servers
#817 [11:27] <SolcheSachen> CubeTheThird: I have access to my friend's server as well. If you need some files for comparison or something like that.
#818 [11:27] <CubeTheThird> SolcheSachen, are you both using the same command to run the server?
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#821 [11:27] <malachi> I have come across a new problem instead of donkeys...
#822 [11:27] <CubeTheThird> malachi, oh? what would that be?
#823 [11:27] <SolcheSachen> CubeTheThird: I exactly copied the line he put in his start.sh file and changed RAM and jar path. :/
#824 [11:28] <malachi> A new crash log, doesn't let me start the game
#825 [11:28] <CubeTheThird> malachi, copy the log onto http://paste.ubuntu.com and give the URL here.
#826 [11:28] <malachi> http://paste.ubuntu.com/14075750/
#827 [11:28] <CubeTheThird> malachi, can you show me a paste of the launcher log?
#828 [11:29] <malachi> http://paste.ubuntu.com/14075758/
#829 [11:29] <CubeTheThird> SolcheSachen, now, to be clear, is your vps strictly using ipv4, or can you run applications through either 4 and 6?
#830 [11:30] <CubeTheThird> malachi, hmm you appear to be unable to download some of the game files. Can you open cmd?
#831 [11:30] <malachi> Yep
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#833 [11:30] <CubeTheThird> malachi, run this command: ping s3.amazonaws.com
#834 [11:30] <SolcheSachen> CubeTheThird: My provider advertises both IPv4 and IPv6 for my specific server model. I have one IPv4 and some ridiculously high amount of IPv6 adresses available.
#835 [11:31] <CubeTheThird> SolcheSachen, does your friend have the same?
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#837 [11:31] <DJ> shit
#838 [11:31] <Absol> DJ: Please keep it civil
#839 [11:31] <malachi> Then what? It just said request timed out
#840 [11:31] <CubeTheThird> malachi, but it didn't say unknown host right?
#841 [11:31] <DJ> IS anyone going to bother to help me this time? Last time no one was here
#842 [11:31] <malachi> No, it didn't
#843 [11:31] <SolcheSachen> CubeTheThird: In terms of IP adresses and IPv4/IPv6 support yes. He only has another tier of RAM, CPU and HDD. We are both running Ubuntu 15.10.
#844 [11:31] <CubeTheThird> DJ, with what...?
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#846 [11:32] <CubeTheThird> SolcheSachen, ok. Try specifying the IP (v4 ovbiously) for the server-ip line
#847 [11:32] <CubeTheThird> malachi, what anti-virus and firewall software do you have?
#848 [11:32] <SolcheSachen> CubeTheThird: Okay, I'll try. :)
#849 [11:33] <malachi> My firewall is currently off, and I have quite a few anti-virus software
#850 [11:33] <CubeTheThird> malachi, which ones
#851 [11:33] <DJ> The servers in minecraft. When I use my unmodded version of MC for servers, it never works. When I use a MODDED version, my MC has a 1/2 chance of working. The servers say disconnected or connecting. When I click one, it freezes and I have to force close it
#852 [11:33] <malachi> AVG, CClearner, Malwarebytes Anti-Malware, Registry Mechanic, Smart Defrag 3
#853 [11:33] <DJ> WHEN IT DOES work, it wont work when I disconnect and click another
#854 [11:33] <malachi> A few i'm aware that don't actually do anything for my PC
#855 [11:34] <CubeTheThird> DJ, what happens exactly with vanilla minecraft?
#856 [11:34] <CubeTheThird> malachi, AVG is the only thing you listed that is anti-virus. Malwarebytes is anti-malware. The others have nothing to do with it
#857 [11:34] <SolcheSachen> CubeTheThird: Just tried it. Still not working. :(
#858 [11:34] <CubeTheThird> malachi, avg free?
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#860 [11:34] <malachi> I think so.
#861 [11:34] <DJ> When I gave it a full reset, it works. I have extra versions now, and it wont work. Playing on a profile with no modded versions or mods shouldn't make a difference
#862 [11:34] <CubeTheThird> malachi, ok, let's do a different malware scan
#863 [11:34] <malachi> Yes, AVG free
#864 [11:34] <CubeTheThird> ??> malachi av/adwcleaner
#865 [11:34] <Absol> malachi: ADWCleaner is an utility to clean a PC which is infested with malware.
#866 [11:35] <Absol> malachi: Download it here: https://toolslib.net/downloads/finish/1/
#867 [11:35] <CubeTheThird> DJ, you didn't answer my question
#868 [11:36] <DJ> What do you mean? I told you. It launches slow, when it completes, I will see disconnected or connecting on the servers. Click refresh, or clicking any one of them will crash it.
#869 [11:36] <DJ> It freezes, then I have to use Task Manager to shut it down
#870 [11:36] <DJ> It becomes unresponsive
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#873 [11:37] <malachi> I downloaded the software, Absol
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#875 [11:37] <CubeTheThird> DJ, it becomes unresponsive with any version?
#876 [11:37] <CubeTheThird> malachi, run a scan, then do the cleaning
#877 [11:37] <malachi> Scanning it now.
#878 [11:37] <DJ> 1.8 specifically. But yes, I had this problem in 1.7
#879 [11:37] <Doflamingo> http://paste.ubuntu.com/14075846/ can someone help me?
#880 [11:38] <SolcheSachen> CubeTheThird: Any clues? :/ It still doesn't work.
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#882 [11:38] <CubeTheThird> DJ, what anti-virus and firewall software do you have?
#883 [11:38] <CubeTheThird> SolcheSachen, sorry, I dono what else to check. My networking skills aren't the best unfortunately. I'd recommend you ask a support person for the VPS provider perhaps
#884 [11:38] <CubeTheThird> Doflamingo, one moment
#885 [11:39] <Doflamingo> ok :)
#886 [11:39] <SolcheSachen> CubeTheThird: Hmm, okay. I'll try and contact the support staff of my provider. Thanks for your help anyway! :)
#887 [11:39] <DJ> Standard Windows firewall, Avast, and Malware
#888 [11:39] <CubeTheThird> DJ, ah ok. Avast free?
#889 [11:39] * CreepyRiegel1896 [CreepyRiegel1896@notlogged] has joined #minecrafthelp
#890 [11:40] <CubeTheThird> Doflamingo, download and install https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
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#892 [11:40] <DJ> Yes
#893 [11:40] <DJ> Free
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#895 [11:40] <Doflamingo> ok thanks cube
#896 [11:41] <CubeTheThird> DJ, ok. Avast has sometimes been known to cause weird connection issues if the install is broken. Uninstall avast, reboot your computer, and reinstall it
#897 [11:41] <Doflamingo> äh cube? download the zip one and install it manually?
#898 [11:41] <Doflamingo> or for what is the .exe
#899 [11:41] <CubeTheThird> Doflamingo, no, the exe should be fine
#900 [11:41] <Doflamingo> ak ok
#901 [11:41] <Doflamingo> thanks
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#904 [11:43] <Malachi_> I've had to go on here via my phone, as my PC has pretty much crashes when cleaning from AdwCleaner
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#906 [11:43] <CrispyCrimson> I'm having problems with launching minecraft every since I updated my laptop to windows 10. It comes up with an error stating I need to update my graphics driver but when I use the Intel Driver Update It says there is nothing to update for my product...
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#908 [11:44] <renzzo> olá eu estou tentanto baixar minecraft mas quando completa o download dá problema e não conclui
#909 [11:44] * MattGamesHD [MattGamesHD@notlogged] has joined #minecrafthelp
#910 [11:44] <Malachi_> I don't know if I'm still connected
#911 [11:44] * SolcheSachen [SolcheSachen@notlogged] has quit. (Quit: Web client closed)
#912 [11:45] <MattGamesHD> Hi my minecraft isin't working
#913 [11:45] <Clock> CrispyCrimson, post the link to your dxdiag
#914 [11:45] <CrispyCrimson> http://paste.ubuntu.com/14075796/
#915 [11:45] <renzzo> http://paste.ubuntu.com/14075918/
#916 [11:45] <Clock> CrispyCrimson, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
#917 [11:45] <renzzo> tambem fiz isso mas nao sei mas o q fazer
#918 [11:46] <CubeTheThird> Malachi_, oh really? You might want to get a professional to take a look at your computer then. The issues sounds beyond something we can help with
#919 [11:46] <Malachi_> This has messed up big time now
#920 [11:46] <MattGamesHD> Hello
#921 [11:46] <CrispyCrimson> ah ok thank you
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#923 [11:46] <Malachi_> It's the software you told me to download, my windows hotbed and all applications are gone
#924 [11:46] <Malachi_> Hot bar*
#925 [11:47] <MattGamesHD> Hi my minecraft ain't working
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#927 [11:47] <CubeTheThird> Malachi_, wait, did you reboot after finishing?
#928 [11:47] * thoracicmite [thoracicmite@notlogged] has joined #minecrafthelp
#929 [11:48] <MattGamesHD> hello
#930 [11:48] <Clock> ??> MattGamesHD scold/work
#931 [11:48] <Absol> MattGamesHD: Please don't say "it doesn't work". Tell us what exactly doesn't work and which error message you're getting.
#932 [11:48] <Malachi_> It didn't ask to reboot, I did the scan, pressed cleaning and everything else closed, and stopped responding
#933 [11:48] <CubeTheThird> Malachi_, ok, wait a couple minutes. If it's still stuck like that, force-reboot your computer
#934 [11:49] <Malachi_> Just had to hold down the power button, I've been waiting for 5 minutes since it stopped responding
#935 [11:50] <Malachi_> Should I do the scan again? I fear that it all night freeze if I do, or it was a one time thing
#936 [11:50] <MattGamesHD> im getting an error message
#937 [11:50] * applecandyrat [applecandyrat@notlogged] has joined #minecrafthelp
#938 [11:50] <Clock> ??> MattGamesHD scold/error
#939 [11:50] <Absol> MattGamesHD: It's not helpful to just say "Some error" or "Some message". We need to know exactly what error(s) you are getting in order to tell you what it means.
#940 [11:50] <CubeTheThird> Malachi_, well first see if the game is still having issues
#941 [11:51] <Malachi_> Will do, just starting it up now
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#943 [11:51] <CubeTheThird> have we always had all these scold factoids :L
#944 [11:51] <MattGamesHD> ---- Minecraft Crash Report ----
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#946 [11:52] <applecandyrat> there is a crash report and I don't know how to fix it
#947 [11:52] <CubeTheThird> MattGamesHD, paste it onto http://paste.ubuntu.com and give the URL here.
#948 [11:52] <CubeTheThird> applecandyrat, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#949 [11:52] <MattGamesHD> ok
#950 [11:52] <thoracicmite> Minecraft doesn't start, it comes an error message and a link to what i should do and i have done all that but it doesn't work
#951 [11:52] <CubeTheThird> thoracicmite, what do the instructions have you do?
#952 [11:52] <Lars> hello my minecraft is not starting??
#953 [11:52] <applecandyrat> http://paste.ubuntu.com/14076000/ thats it
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#955 [11:52] <Nicell> hi
#956 [11:53] <Lars> nothing works now and program only loading
#957 [11:53] <MattGamesHD> http://paste.ubuntu.com/14076109/
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#959 [11:53] <CubeTheThird> applecandyrat, one moment
#960 [11:53] * Sahin_Kutay [Sahin_Kutay@notlogged] has joined #minecrafthelp
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#962 [11:53] <CubeTheThird> Lars, does the launcher open?
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#964 [11:53] <CubeTheThird> MattGamesHD, one moment
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#966 [11:53] <Sahin_Kutay> hi there
#967 [11:53] <MattGamesHD> ok
#968 [11:53] <thoracicmite> Hold your Windows key then hit R together, to bring up a run dialogue. Type "dxdiag" in the Run window and press enter. When a DxDiag window opens, browse to the 'Display' tab. You should get an output similar to this. Look for the Name and Manufacturer name part. Once you have found this, look for your manufacturer in the table below and go to their "Auto-Detector" site and scan your computer for any out-of-date drivers. If one is found,
#969 [11:53] <CubeTheThird> applecandyrat, download and install https://www.nvidia.com/download/driverResults.aspx/82758/en-us
#970 [11:53] <Sahin_Kutay> i cannot open my minecraft on win10
#971 [11:53] <CubeTheThird> thoracicmite, give a URl to your dxdiag report here
#972 [11:54] <CubeTheThird> Sahin_Kutay, what happens?
#973 [11:54] <Sahin_Kutay> can anybody help me
#974 [11:54] * ExoKruzer [ExoKruzer@notlogged] has joined #minecrafthelp
#975 [11:54] <Sahin_Kutay> http://paste.ubuntu.com/14076069/
#976 [11:54] <CubeTheThird> MattGamesHD, why are you using minecraft 1.6 ?
#977 [11:54] <Lars> Yes launcher open but can not push play button
#978 [11:54] <MattGamesHD> im trying ut a map
#979 [11:54] <CubeTheThird> Sahin_Kutay, delete your launcher, and download the newer one from https://minecraft.net/download
#980 [11:54] <MattGamesHD> ut=out
#981 [11:54] <CubeTheThird> Lars, ok, let's reset the launcher profile
#982 [11:55] <CubeTheThird> ??> Lars win/.minecraft
#983 [11:55] <Absol> Lars: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#984 [11:55] <thoracicmite> http://paste.ubuntu.com/14076144/
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#986 [11:55] <CubeTheThird> thoracicmite, one moment
#987 [11:56] * heberth [heberth@notlogged] has quit. (Client Quit)
#988 [11:56] <CubeTheThird> thoracicmite, sorry but unfortunately your graphics card is not supported on newer editions of Windows. You will either need to downgrade to Windows 8 (or lower) or use a different computer.
#989 [11:57] <thoracicmite> okay, thanks
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#992 [11:57] <Malachi_> Minecraft is starting up slow, but it looks promising
#993 [11:58] <Malachi_> It's started, I'll check if the donkeys still kill the game
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#996 [11:58] <MattGamesHD> im using 1.6 to try a modpack
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#998 [11:59] <Lars> its not working please can you help with teamvieuwer?
#999 [12:00] <CubeTheThird> Lars, did you get the folder open?
#1000 [12:00] <Lars> no dont know how
#1001 [12:00] <CubeTheThird> <Absol> Lars: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#1002 [12:01] <Malachi_> Good news! I can now stand next to donkeys... I have another question to ask?
#1003 [12:01] <Lars> ok will try
#1004 [12:01] <CubeTheThird> Malachi_, ask
#1005 [12:01] <FPSnoob2012> I understood that if I downloaded a copy of Minecraft to a computer, that both of my boys would be able to play it. So far, they can only play a demo version. Do I need to buy the game twice more for them to play on the same computer under different profiles?
#1006 [12:01] <Lars> but now in win10 so new for me
#1007 [12:02] <MattGamesHD> Hello?
#1008 [12:02] <CubeTheThird> FPSnoob2012, wait, so how many accounts have you purchased currently?
#1009 [12:02] <CubeTheThird> MattGamesHD, yes..?
#1010 [12:02] <Malachi_> On my minecraft before, I dedicated 6gb of ram towards it to run more smoothly, I forgot how to do so
#1011 [12:02] <MattGamesHD> im using 1.6 to try a modpack
#1012 [12:02] <CubeTheThird> Malachi_, I doubt you would need anything more than 4GB. in the launcher click Edit Profile
#1013 [12:02] <CubeTheThird> MattGamesHD, ok
#1014 [12:03] <MattGamesHD> but i need vanilla to work before downloading forge
#1015 [12:03] <Lars> i have do it and now
#1016 [12:03] <Malachi_> Yes, what now?
#1017 [12:03] <CubeTheThird> Lars, delete the file called launcher_profiles.json
#1018 [12:03] <FPSnoob2012> I created accounts for my boys, but I can find no options to upgrade those accounts to paid. Is an account status just changed to a paid account by buying the game under that profile?
#1019 [12:03] <CubeTheThird> Malachi_, check the box for JVM arguments
#1020 [12:03] <CubeTheThird> Malachi_, then change the one that is -Xmx1G to -Xmx4G
#1021 [12:04] <CubeTheThird> FPSnoob2012, that's right
#1022 [12:04] <CubeTheThird> FPSnoob2012, you can pay on minecraft.net/store
#1023 [12:04] <Malachi_> Do I need to type that in?
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#1025 [12:04] <CubeTheThird> FPSnoob2012, just login with the account you made for each purchase
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#1027 [12:04] <Lars> Ok delete file, and now
#1028 [12:04] <CubeTheThird> Malachi_, there should already be an argument that is -Xmx1G
#1029 [12:05] <CubeTheThird> Lars, try opening the launcher again
#1030 [12:05] <FPSnoob2012> Okay. Thanks. I don't actually plan to play Minecraft myself. Can I transfer my purchased game to one of my boys?
#1031 [12:05] <Malachi_> Oh, sorry, blank mind today, reading things wrong
#1032 [12:06] <CubeTheThird> FPSnoob2012, yes you can do that. I assume you purchased it under your email, and want to move it to the email/account of one of your boys?
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#1034 [12:06] <CubeTheThird> Malachi_, lol no worries
#1035 [12:06] <Malachi_> FPS isn't any better
#1036 [12:07] <Lars> openend launcher and is loading but takes long........time and no game yet
#1037 [12:07] <Malachi_> Also lagging when on horses, I think I changed it to 6 because of that
#1038 [12:07] <CubeTheThird> Malachi_, RAM has very little to do with FPS
#1039 [12:07] <CubeTheThird> Malachi_, you can try 6, but I doubt you will see much difference
#1040 [12:08] <CubeTheThird> ??> Lars launcher/log
#1041 [12:08] <Absol> Lars: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1042 [12:08] <Absol> Lars: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1043 [12:08] <Malachi_> I used to be on a steady 100-180, now 50-80?
#1044 [12:08] <CubeTheThird> Malachi_, open the game's video settings
#1045 [12:09] <FPSnoob2012> That's correct, yes. I bought it on my e-mail/profile and would like to transfer it to one of theirs.
#1046 [12:09] <Malachi_> I've changed the max FPS to unlimited, if that helps
#1047 [12:09] <CubeTheThird> FPSnoob2012, hmm ok. Since there already exists an account for theirs, you will have to contact Mojang to have it moved
#1048 [12:09] <CubeTheThird> ??> FPSnoob2012 mojang/email
#1049 [12:09] <Absol> FPSnoob2012: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1050 [12:09] <Absol> FPSnoob2012: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1051 [12:10] <CubeTheThird> FPSnoob2012, in the mean time, one of your boys can just use your account
#1052 [12:10] <CubeTheThird> Malachi_, is VBOs enabled?
#1053 [12:10] <Lars> it dont work i can only log in
#1054 [12:10] <Malachi_> No, it's disabled
#1055 [12:10] <CubeTheThird> Malachi_, turn it on
#1056 [12:10] <CubeTheThird> Lars, yes, login
#1057 [12:11] <Malachi_> Massive improvement, what did that change?
#1058 [12:11] <FPSnoob2012> Thanks for the help!
#1059 [12:11] <CubeTheThird> Malachi_, Vertex Buffered Objects. It's a graphics construct that, when used can improve performance
#1060 [12:11] <Lars> its take a lot of time
#1061 [12:11] <CubeTheThird> Malachi_, also, you should probably limit your FPS to whatever the refresh rate of your monitor is
#1062 [12:12] <Malachi_> Back to perfect FPS again, thanks for all of the help!
#1063 [12:12] <Lars> its only loading
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#1065 [12:13] <Lars> nothing happening yet
#1066 [12:13] <CubeTheThird> Lars, no error messages or anything?
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#1068 [12:13] <Lars> no but i still cant play the game
#1069 [12:14] <Lars> is still only loading,
#1070 [12:14] * FPSnoob2012 [FPSnoob2012@notlogged] has quit. (Quit: Web client closed)
#1071 [12:14] <CubeTheThird> Lars, can you send me a screenshot?
#1072 [12:15] <Lars> how can i take a screenshot
#1073 [12:15] <Kage34> I need help playing Minecraft on a old laptop with a updated Windows 10
#1074 [12:15] <CubeTheThird> Kage34, do you have a dxdiag report?
#1075 [12:16] <MattGamesHD> so could you do anything about my game of wich i paid £19.99 for
#1076 [12:16] <Kage34> yes
#1077 [12:16] <CubeTheThird> I'm betting your laptop is too old for windows 10
#1078 [12:16] <CubeTheThird> Kage34, give the URl to your report here
#1079 [12:16] <Kage34> paste it
#1080 [12:16] <CubeTheThird> ??> MattGamesHD win/dxdiag
#1081 [12:16] <Absol> MattGamesHD: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1082 [12:16] <Lars> how can i take a screenshot
#1083 [12:17] <Kage34> http://paste.ubuntu.com/14076313/
#1084 [12:17] <CubeTheThird> Lars, press the print screen key on your keyboard
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#1086 [12:17] <CubeTheThird> Kage34, ya, your computer is too old for windows 10
#1087 [12:17] <CubeTheThird> Kage34, your graphics card is not supported beyond windows 7
#1088 [12:18] <Kage34> so revert back
#1089 [12:18] <Extezyll> Hello i have a problem i don't remmber the email adress which i used to create my minecraft account is there any way of getting to know the email i used?
#1090 [12:18] <CubeTheThird> Kage34, that's right
#1091 [12:18] <CubeTheThird> Extezyll, you can test all your emails here: http://www.minecraft.net/retrievename
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#1094 [12:18] <Lars> did prinyscreen but nothing works
#1095 [12:18] <Kage34> aint that about something
#1096 [12:18] <Extezyll> i know but the thing is all the emails i used in that doesnt seem to be linked to an account
#1097 [12:19] * zangadooo123 [zangadooo123@notlogged] has joined #minecrafthelp
#1098 [12:19] <Habib> I have a graphics driver problem mc told me to give this link ----. http://paste.ubuntu.com/14076487/
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#1100 [12:20] <Habib> I NEED HELP
#1101 [12:20] * dnltppl [dnltppl@notlogged] has joined #minecrafthelp
#1102 [12:20] <MattGamesHD> http://paste.ubuntu.com/14076521/
#1103 [12:20] <Lars> how do you send it?
#1104 [12:20] <CubeTheThird> Lars, ok, now go to imgur.com
#1105 [12:20] <dnltppl> http://paste.ubuntu.com/14076503/
#1106 [12:20] <CubeTheThird> Habib, one moment
#1107 [12:21] <Habib> ty]
#1108 [12:21] * ThiagoGAmer10 [ThiagoGAmer10@notlogged] has joined #minecrafthelp
#1109 [12:21] <CubeTheThird> Lars, on that page, press Ctrl + V to paste the image and upload it
#1110 [12:21] <CubeTheThird> Habib, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
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#1112 [12:22] <Habib> ok ty cube the bird
#1113 [12:22] * ThiagoGAmer10 [ThiagoGAmer10@notlogged] has joined #minecrafthelp
#1114 [12:22] <ThiagoGAmer10> hello
#1115 [12:22] <ThiagoGAmer10> Hi
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#1117 [12:22] <Extezyll> is tehre an option to retrieve which email i used or am i just fucked and lost my accoun?
#1118 [12:22] <Absol> Extezyll: Please keep it civil
#1119 [12:22] <CubeTheThird> MattGamesHD, Nvidia has stopped supporting your graphics card at windows 8. You can try installing those drivers: https://www.nvidia.com/download/driverResults.aspx/82758/en-us
#1120 [12:23] <CubeTheThird> Extezyll, you'll have to contact Mojang if you can't find it that way
#1121 [12:23] <Jake_Is_Epic> Hello?
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#1123 [12:23] <CubeTheThird> ??> Extezyll mojang/email
#1124 [12:23] <MattGamesHD> ok thanks
#1125 [12:23] <Absol> Extezyll: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1126 [12:23] <Absol> Extezyll: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1127 [12:23] <dnltppl> CubeTheThird, could you please help me too?
#1128 [12:23] <CubeTheThird> MattGamesHD, if that doesn't work, you'll have to revert to a previous version of windows
#1129 [12:23] <CubeTheThird> dnltppl, one sec
#1130 [12:23] <dnltppl> okay, thanks
#1131 [12:23] <ThiagoGAmer10> I want to recover my account
#1132 [12:24] <CubeTheThird> dnltppl, download and install https://www.nvidia.com/download/driverResults.aspx/94791/en-us
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#1134 [12:24] <dnltppl> thanks bro
#1135 [12:24] <CubeTheThird> ThiagoGAmer10, what do you need to recover?
#1136 [12:24] <Jake_Is_Epic> cube can you help me
#1137 [12:24] <CubeTheThird> Jake_Is_Epic, with?
#1138 [12:24] <igorparente182> minecraft:windows 10 edition beta close windows autmatic
#1139 [12:24] <Jake_Is_Epic> my minecraft is crashing when i try to run it in windows 10 i did the dxdiag
#1140 [12:25] <CubeTheThird> igorparente182, sorry we don't support the beta here. Try looking on the minecraft forums
#1141 [12:25] <ThiagoGAmer10> I need my demo account skirt because I changed my nick there the account went off the air
#1142 [12:25] <CubeTheThird> Jake_Is_Epic, give a URL to your dxdiag report here
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#1144 [12:25] <CubeTheThird> ThiagoGAmer10, what is your minecraft username?
#1145 [12:25] <Jake_Is_Epic> http://paste.ubuntu.com/14076541/
#1146 [12:25] <igorparente182> but i sold
#1147 [12:25] <CubeTheThird> Jake_Is_Epic, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1148 [12:25] <MattGamesHD> ok
#1149 [12:25] <igorparente182> ops
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#1151 [12:25] * Jake_Is_Epic [Jake_Is_Epic@notlogged] has quit. (Client Quit)
#1152 [12:26] <ThiagoGAmer10> yes that was my old nick then I switched to FillhoDoSpectro account there went off the air
#1153 [12:26] <igorparente182> I bought
#1154 [12:26] <ThiagoGAmer10> yes that was my old nick then I switched to FilhoDoSpectro account there went off the air
#1155 [12:26] <igorparente182> for windows store
#1156 [12:26] <CubeTheThird> ThiagoGAmer10, you will have to contact Mojang about that
#1157 [12:26] <CubeTheThird> ??> ThiagoGAmer10 mojang/email
#1158 [12:26] <Absol> ThiagoGAmer10: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1159 [12:26] <Absol> ThiagoGAmer10: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1160 [12:27] <CubeTheThird> I g2g
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#1163 [12:27] <Lars> its dont work
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#1165 [12:28] <ThiagoGAmer10> I am Brazilian and I have to talk to any Brazilian support?
#1166 [12:28] <Lars> awnser please
#1167 [12:28] <Clock> ??> ThiagoGAmer10 lang/pt
#1168 [12:28] <Absol> ThiagoGAmer10: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1169 [12:30] <Lars> cubethethirt awnser please
#1170 [12:30] <ThiagoGAmer10> that was how I changed my nick I tried everything to recover changed my password did everything there dps as I changed my password the account turned demo
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#1172 [12:31] <ThiagoGAmer10> help me
#1173 [12:31] <Clock> we cannot, we are not mojang
#1174 [12:32] <Clock> only mojang can fix account issues, contact them
#1175 [12:32] <ThiagoGAmer10> CubeTheThird help me
#1176 [12:32] <GreyVulpine> ThiagoGAmer10 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#1184 [12:39] <TheAlonePro> I need help if i run 1.8 or 1.7.2 it crash and its like that:
#1185 [12:40] <TheAlonePro> ---- Minecraft Crash Report ---- // Oh - I know what I did wrong! Time: 17.12.2015 19:37 Description: Starting integrated server java.lang.ExceptionInInitializerError at net.minecraft.server.MinecraftServer.<init>(SourceFile:114) at bsk.<init>(SourceFile:38) at azd.a(SourceFile:1591) at bce.e(SourceFile:162) at bce.a(SourceFile:127) at bcd.a(SourceFile:172) at bcd.d(SourceFile:236) at bcd.k(SourceFile:211) at azd.
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#1195 [12:46] <dnltppl> i downloaded the driver, but it is saying: This NVIDIA graphics driver is not compatible with this version of Windows.
#1196 [12:46] <dnltppl> do i have to change my windows version?
#1197 [12:46] <Lars> still loading??
#1198 [12:46] * dnltppl [dnltppl@notlogged] has quit. (Quit: Web client closed)
#1199 [12:47] <Lars> Is there some live phone or teamviewer help for my problem?
#1200 [12:50] <Lars> upload from screen shot to imgur, and now?
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#1202 [12:52] <applecandyrat> thank you sooooooooooooo much for helping me !!!! ^-^
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#1204 [12:52] <ThiagoGAmer10> It was that I changed my nick then I can no longer log into minecraft account then I changed my password ai worked with the bill turned demo then I want to recover email account : thiagolacertigre@gmail.com new password thiago0404 old password : Tiger * 04 nick old ThiagoGAmer10 new nickname FilhoDoSpectro
#1205 [12:52] <exeterguitar> HI we have just purchased a second hand laptop and having trouble running minecraft = possibly due to drivers on graphics card http://paste.ubuntu.com/14076882/
#1206 [12:52] <ThiagoGAmer10> It was that I changed my nick then I can no longer log into minecraft account then I changed my password ai worked with the bill turned demo then I want to recover email account : thiagolacertigre@gmail.com new password thiago0404 old password : Tiger * 04 nick old ThiagoGAmer10 new nickname FilhoDoSpectro
#1207 [12:52] <ThiagoGAmer10> It was that I changed my nick then I can no longer log into minecraft account then I changed my password ai worked with the bill turned demo then I want to recover email account : thiagolacertigre@gmail.com new password thiago0404 old password : Tiger * 04 nick old ThiagoGAmer10 new nickname FilhoDoSpectro
#1208 [12:53] <GreyVulpine> ThiagoGAmer10 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1209 [12:53] * XxBlumBlumxX [XxBlumBlumxX@notlogged] has joined #minecrafthelp
#1210 [12:54] <XxBlumBlumxX> I NEED HELP
#1211 [12:54] * ExoKruzer_ [ExoKruzer_@notlogged] has joined #minecrafthelp
#1212 [12:54] <TheAlonePro> i got problem with 1.8 starting world if i start world it crashes :/
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#1214 [12:54] <GreyVulpine> TheAlonePro - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1215 [12:55] <XxBlumBlumxX> I GOT A PROBLEM WHERE I HAVE THE LATEST GRAPHICS DRIVER ETC AND IT STILL SAYS THAT I NEED TO UPDATE IT
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#1217 [12:55] <GreyVulpine> XxBlumBlumxX - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1218 [12:55] <XxBlumBlumxX> THANK YOU
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#1221 [12:55] <ThiagoGAmer10> I already sent more not got nothing on my email
#1222 [12:55] <ThiagoGAmer10> I already sent more not got nothing on my email
#1223 [12:56] <GreyVulpine> ThiagoGAmer10 - Then wait
#1224 [12:56] <ThiagoGAmer10> ok
#1225 [12:56] <ThiagoGAmer10> teah
#1226 [12:56] <ThiagoGAmer10> yeah
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#1231 [12:57] <XxBlumBlumxX> GreyVulpine ive done that and ive coppied the url but then what do i do
#1232 [12:57] <GreyVulpine> Give us the URL
#1233 [12:58] <XxBlumBlumxX> who
#1234 [12:58] <GreyVulpine> Myself.
#1235 [12:58] <TheAlonePro> ok how to copy for ubuntu?
#1236 [12:58] * jati62 [jati62@notlogged] has joined #minecrafthelp
#1237 [12:58] <ThiagoGAmer10> Please send this email to arrive soon or my mother will beat me because I lost so ess game because I changed my nick
#1238 [12:58] <GreyVulpine> How do you copy from the address bar? Do that.
#1239 [12:59] <XxBlumBlumxX> why do you need it thohttp://paste.ubuntu.com/14076913/
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#1242 [12:59] <jati62> i can not login to my account
#1243 [12:59] <TheAlonePro> there it is http://paste.ubuntu.com/14076953/
#1244 [12:59] <GreyVulpine> XxBlumBlumxX - Unfortunately, since that computer was updated to windows 8.1, ATI has no longer released updated video drivers for your system's Radeon series video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1245 [12:59] <jati62> try to reset password
#1246 [13:00] <jati62> dose not work
#1247 [13:00] <GreyVulpine> TheAlonePro - What antivirus do you run? Mcafee?
#1248 [13:00] <jati62> any 1 help
#1249 [13:00] <GreyVulpine> jati62 - Tried to log in several times?
#1250 [13:00] <TheAlonePro> i got eset smart security
#1251 [13:00] <jati62> yes
#1252 [13:00] <GreyVulpine> TheAlonePro - Run an antimalware scan.
#1253 [13:00] <GreyVulpine> jati62 - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1256 [13:01] <XxBlumBlumxX> how do i downgrade
#1257 [13:01] <jati62> i try to install TechnicLauncher mod, after that happend
#1258 [13:01] <jati62> is this lagit?
#1259 [13:01] <GreyVulpine> jati62 - Sure.
#1260 [13:01] <jati62> or some kind of virus
#1261 [13:02] <GreyVulpine> XxBlumBlumxX - That's up to how your computer came packaged with its software. Perhaps look through the software that came with your computer?
#1262 [13:02] <jati62> TechnicLauncher is lagit?
#1263 [13:02] <XxBlumBlumxX> it did yeah
#1264 [13:02] * Quilia [Quilia@notlogged] has joined #minecrafthelp
#1265 [13:02] <Quilia> Hello~
#1266 [13:02] <Quilia> Hello!
#1267 [13:03] <TheAlonePro> i scanning now ...
#1268 [13:03] <XxBlumBlumxX> will it make a difference if i download windows 10
#1269 [13:03] <GreyVulpine> XxBlumBlumxX - Not at all.
#1270 [13:03] * Hacker [Hacker@notlogged] has joined #minecrafthelp
#1271 [13:03] <jati62> i can't understand , what is "sure"?
#1272 [13:03] <XxBlumBlumxX> oh
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#1274 [13:03] <GreyVulpine> jati62 - Sure. Yes. Affirmative.
#1275 [13:03] <Quilia> Is there any humans
#1276 [13:03] <XxBlumBlumxX> darn
#1277 [13:03] <Quilia> welp <3
#1278 [13:03] * DdosHacker [DdosHacker@notlogged] has joined #minecrafthelp
#1279 [13:03] <Quilia> Hello!
#1280 [13:03] <jati62> u mean TechnicLauncher is lagit?
#1281 [13:03] <GreyVulpine> Quilia - Something we can help you with?
#1282 [13:04] <GreyVulpine> jati62 - Yes.
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#1284 [13:04] <jati62> thank you vary much
#1285 [13:04] <jati62> i will try after 3 hour
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#1288 [13:05] <Quilia> Hey guys! I have been annoyed my the repeated amount of Java.lang.NullPointer.Execution!
#1289 [13:05] <Quilia> It's in the form of :group
#1290 [13:06] <Quilia> If there is anyone
#1291 [13:06] <GreyVulpine> Typically, that's due to a connection issue. We've seen firewalls, security software, bad internet connection, and other network filtering solutions cause that issue.
#1292 [13:06] * Bacon_Guy_de_r_p__ [Bacon_Guy_de_r_p__@notlogged] has joined #minecrafthelp
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#1294 [13:06] <Quilia> Thank you
#1295 [13:06] <Bacon_Guy_de_r_p__> hey
#1296 [13:06] <Bacon_Guy_de_r_p__> help me out
#1297 [13:06] <Bacon_Guy_de_r_p__> http://paste.ubuntu.com/14076897/
#1298 [13:07] <Quilia> I'll be sure to reinstall my Java
#1299 [13:07] <Bacon_Guy_de_r_p__> hey help me plese
#1300 [13:07] * Dragonfire_221 [Dragonfire_221@notlogged] has joined #minecrafthelp
#1301 [13:08] <Quilia> How many mods have you installed?
#1302 [13:08] * lcliverpool [lcliverpool@notlogged] has joined #minecrafthelp
#1303 [13:08] <Bacon_Guy_de_r_p__> who me?
#1304 [13:08] <Quilia> Yis
#1305 [13:08] <Quilia> I am a human xD
#1306 [13:08] <Bacon_Guy_de_r_p__> 0
#1307 [13:08] <Quilia> Oh damn
#1308 [13:08] <GreyVulpine> Bacon_Guy_de_r_p__ - Not from what your error report shows
#1309 [13:08] <Bacon_Guy_de_r_p__> only a few hacked clients
#1310 [13:08] <Quilia> Oh damn
#1311 [13:08] <Bacon_Guy_de_r_p__> and about 19 mods
#1312 [13:08] <GreyVulpine> And that's why we don't help you.
#1313 [13:08] <GreyVulpine> Have a wonderful day.
#1314 [13:08] <Bacon_Guy_de_r_p__> ?
#1315 [13:09] <Quilia> Savage, I like you <3
#1316 [13:09] <Bacon_Guy_de_r_p__> GreyVulpine: atleast help me out
#1317 [13:09] * GreyVulpine kicked Bacon_Guy_de_r_p__ from #minecrafthelp (Reason: acon_Guy_de_r_p__ :Sorry, we cannot help you here.)
#1318 [13:09] <Quilia> Look, I was going to help him.
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#1321 [13:09] <Quilia> but hey, It ain't my job
#1322 [13:09] <Lord_Ralex> You don't want to.
#1323 [13:09] <Quilia> k
#1324 [13:09] <GreyVulpine> Not our policy to assist with cracked clients.
#1325 [13:10] <Quilia> Hacks are nasty
#1326 [13:10] <Quilia> uno?
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#1328 [13:10] <lcliverpool> i need help
#1329 [13:10] <Quilia> Cool
#1330 [13:10] * MARISTELA [MARISTELA@notlogged] has quit. (Client Quit)
#1331 [13:10] <Quilia> How can I help?
#1332 [13:10] <XxBlumBlumxX> what if i uninstall my driver what will happen then
#1333 [13:11] <Dragonfire_221> When I open minecraft, he asks me to log in because it's a long time since I do not play. After doing log in here gives me this error: "Sorry, but we couldn't connect to our servers. please make sure that you are online and that Minecraft is not blocked. (error: SocketExceptio: Unrecognizaed Windows Sockets error: 10107: create)
#1334 [13:11] <GreyVulpine> XxBlumBlumxX - Then it would cause more issues.
#1335 [13:11] <XxBlumBlumxX> oh ok
#1336 [13:11] <Quilia> Have you purchased the game?
#1337 [13:11] <Dragonfire_221> yes
#1338 [13:11] * Clock [Clock@notlogged] has quit. (Read error: Connection reset by peer)
#1339 [13:11] <Quilia> hmm, have you checked your networks?
#1340 [13:12] * XxBlumBlumxX [XxBlumBlumxX@notlogged] has quit. (Quit: Web client closed)
#1341 [13:12] <Dragonfire_221> yes
#1342 [13:12] <GreyVulpine> Dragonene - Launch the command prompt inside windows with administrator. At the command prompt, type in: netsh winsock reset and press enter. Restart your computer, then try minecraft.
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#1344 [13:12] <GreyVulpine> er, Dragonfire_221 ^
#1345 [13:12] <Quilia> I'm about to sound really clisha, but. Have you restarted your computer?
#1346 [13:13] <Quilia> I have no use here
#1347 [13:13] * ishaq_ [ishaq_@notlogged] has joined #minecrafthelp
#1348 [13:13] <Quilia> I'm going to leave
#1349 [13:13] <ishaq_> hello
#1350 [13:13] * lcliverpool_ [lcliverpool_@notlogged] has joined #minecrafthelp
#1351 [13:14] <Quilia> Hey
#1352 [13:14] <lcliverpool_> help me pleas
#1353 [13:14] <ishaq_> can someone help me
#1354 [13:14] <ishaq_> ?
#1355 [13:14] <Quilia> What do you need help with?
#1356 [13:14] * yago [yago@notlogged] has quit. (Client Quit)
#1357 [13:14] <ishaq_> My computer crashes when i put minecraft in fullscreen. then restarts my computer
#1358 [13:14] <ishaq_> i have a decent computer
#1359 [13:15] <Quilia> Like, the game. restarts your computer
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#1361 [13:15] * lcliverpool [lcliverpool@notlogged] has quit. (Quit: Web client closed)
#1362 [13:15] <ishaq_> No it causes the computer to crash then my computer restarts
#1363 [13:15] <ishaq_> My computer can run most game high - very high settings
#1364 [13:16] <Quilia> I think something is wrong with your minecraft
#1365 [13:16] <Quilia> i'd recomend...
#1366 [13:16] * Dragonfire_221 [Dragonfire_221@notlogged] has quit. (Quit: Web client closed)
#1367 [13:16] <Quilia> save your world
#1368 [13:16] <Quilia> or worlds*
#1369 [13:16] <ishaq_> i dont have no worlds because this is my new pc i built
#1370 [13:16] <Quilia> oh
#1371 [13:16] <Quilia> lil, savage you ,3
#1372 [13:16] <Quilia> anyway
#1373 [13:17] <Quilia> reinstall minecraft
#1374 [13:17] <Quilia> AND
#1375 [13:17] <ishaq_> Ive done that but nothing
#1376 [13:17] <Quilia> make sure it's the alternitive download
#1377 [13:17] <ishaq_> alternative download??
#1378 [13:17] <Quilia> Wait, like 2 mins
#1379 [13:17] * Dragonfire_221 [Dragonfire_221@notlogged] has joined #minecrafthelp
#1380 [13:17] <Dragonfire_221> What is written in the command prompt
#1381 [13:17] <Dragonfire_221> ?
#1382 [13:18] <Quilia> https://minecraft.net/download
#1383 [13:18] <Quilia> Here
#1384 [13:19] <ishaq_> i found it let me give it a try
#1385 [13:19] <Quilia> It needs Java to work though
#1386 [13:19] <Dragonfire_221> no, for reset the socket
#1387 [13:19] <ishaq_> i have java installed anyway
#1388 [13:19] <Quilia> cool
#1389 [13:19] <Quilia> Then, you're probably set to go
#1390 [13:20] <Quilia> if everything goes south
#1391 [13:20] <Quilia> listen to dragonfire
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#1393 [13:20] <ishaq_> thanks it worked
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#1397 [13:23] <ishaq__> hello
#1398 [13:23] <Quilia> Hey
#1399 [13:23] <ishaq__> Didnt work
#1400 [13:23] <Quilia> How'd it go?
#1401 [13:23] <ishaq__> jus crashed it again
#1402 [13:23] <Quilia> oh, sorry to hear that
#1403 [13:23] <ishaq__> RIP MY LIFE
#1404 [13:24] <Quilia> wait
#1405 [13:24] <Quilia> there is hope
#1406 [13:24] <ishaq__> yeah?
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#1409 [13:25] <mongo> I'm unable to access realm servers, as it just tells me to go to an accounts page
#1410 [13:25] <ishaq__> Quillia?
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#1414 [13:26] <mongo> Anyone here?
#1415 [13:27] <ishaq_> yeah i am but im waiting for someone
#1416 [13:27] <mongo> I think everyone's gone off for now
#1417 [13:27] <ishaq_> maybe
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#1426 [13:37] <Quilia> Hey, I have a problem with Java.lang.pullpointer:group
#1427 [13:37] <Quilia> Someone welp
#1428 [13:38] <Quilia> I haven't played mc in a while
#1429 [13:38] * Templord [Templord@notlogged] has joined #minecrafthelp
#1430 [13:38] <Quilia> Hey, I have a problem with Java.lang.pullpointer.extension:group
#1431 [13:38] * MindFreakGaming [MindFreakGaming@notlogged] has quit. (Client Quit)
#1432 [13:39] <Quilia> Can someone go into detail of what maybe causing this
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#1434 [13:42] * Nickopiza04 [Nickopiza04@notlogged] has joined #minecrafthelp
#1435 [13:43] <Nickopiza04> i i have a problem
#1436 [13:43] * Quilia [Quilia@notlogged] has quit. (Ping timeout: 204 seconds)
#1437 [13:43] <Nickopiza04> I speak in spanish
#1438 [13:44] <Nickopiza04> i need your help
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#1441 [13:45] <Nickopiza04> plois
#1442 [13:45] <Nickopiza04> plis
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#1444 [13:45] * Tommy148 [Tommy148@notlogged] has quit. (Client Quit)
#1445 [13:45] <Nickopiza04> por favor
#1446 [13:45] <Nickopiza04> es urgente necesito ayuda
#1447 [13:46] <Kamis> hey im trying to play mincraft on my laptop, it worked before but now everytime i make a world it just loads the sky and a black abus unberme
#1448 [13:46] * alphasalvator [alphasalvator@notlogged] has quit. (Client Quit)
#1449 [13:46] <Kamis> under me*
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#1456 [13:50] <arda> hi
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#1458 [13:51] <TheAlonePro> i got an problem when i start 1.8 world (singleplayer) it crashes :/
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#1461 [13:54] <TheAlonePro> i got an problem when i start 1.8 world (singleplayer) it crashes :/
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#1463 [13:58] <TheAlonePro> i got an problem when i start 1.8 world (singleplayer) it crashes :/
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#1467 [14:00] <mongo> Anyone here yet?
#1468 [14:00] <LoganD> My PC version of minecraft FTB has been crashing. The error report said that there is an issue updating screen events.
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#1471 [14:00] <TheAlonePro> i got an problem when i start 1.8 world (singleplayer) it crashes :/
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#1474 [14:01] <mongo> I don't think people are here to help, they were on earlier but not right now
#1475 [14:01] <Afootpluto> ??> LoganD mods
#1476 [14:01] <Absol> LoganD: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1477 [14:01] <Absol> LoganD: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1478 [14:02] <mongo> I'm unable to use minecraft realms
#1479 [14:02] <Afootpluto> mongo, do you get a error?
#1480 [14:02] <mongo> It's on about the parental consent stuff, and takes me to my accounts page, but i'm over the age needed for parental consent
#1481 [14:02] <mongo> It's quite an old account though
#1482 [14:03] <Afootpluto> mongo, you will need to follow the instructions
#1483 [14:04] <mongo> All it says is 'Go to accounts page', takes me to my account details, nothing else
#1484 [14:05] * POTATOS [POTATOS@notlogged] has joined #minecrafthelp
#1485 [14:05] <mongo> There's no boxes to tick, no instructions, nothing
#1486 [14:06] * POTATOS [POTATOS@notlogged] has quit. (Client Quit)
#1487 [14:06] <Afootpluto> mongo, https://help.mojang.com/customer/portal/articles/1780997
#1488 [14:07] <mongo> It doesn't ask me for anything like details and such, and i'm not under 13
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#1490 [14:07] <mongo> Maybe this account was made so long ago that I did use parent's emails and such, but it doesn't ask anything, there's no option for it
#1491 [14:08] * mohamed [mohamed@notlogged] has quit. (Client Quit)
#1492 [14:08] <Afootpluto> mongo, when you try to go on realm that link should have instructions
#1493 [14:09] * willies952002 [willies952002@notlogged] has joined #minecrafthelp
#1494 [14:10] <mongo> It doesn't ask for any details! There's no option for credit card details or anything!
#1495 [14:10] <willies952002> .help
#1496 [14:10] <ExtremeBot> willies952002: I'm ExtremeBot, a bot written in Python based on the open-source willie project. For a list of my commands, see `.commands`. If you need help with a specific command, try `.help [command]`.
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#1500 [14:13] <willies952002> is it just me or are the session servers down again for the umpteenth time this week?
#1501 [14:13] <FraZh> i??m italian
#1502 [14:13] * XLranya [XLranya@notlogged] has joined #minecrafthelp
#1503 [14:13] <Galaxy_2Alex> willies952002, There seem to be some minor issues at the moment due to heavy load, it should only be temporary though.
#1504 [14:14] <Galaxy_2Alex> FraZh, We are only able to assist you in English. How can we help you?
#1505 [14:14] <FraZh> come devo fare quando mi esce java.jang.null....
#1506 [14:14] <willies952002> brb, changing hosts since there is no masking
#1507 [14:14] * willies952002 [willies952002@notlogged] has quit. (Quit: Changing Hosts)
#1508 [14:14] <Galaxy_2Alex> ??> FraZh lang/it
#1509 [14:14] <Absol> FraZh: Parliamo solo Inglese qui. Puoi usare, se vuoi, un traduttore come https://translate.google.com/#it/en
#1510 [14:14] <FraZh> ok
#1511 [14:16] <FraZh> what should i do when i get minecraft and i get java jang null pointer expection?
#1512 [14:17] <FraZh> hey mens? are you here??
#1513 [14:18] <Galaxy_2Alex> FraZh, Does it happen on startup or when you try to join a server?
#1514 [14:19] <FraZh> when try to join in a server
#1515 [14:20] * willies952002 [willies952002@notlogged] has joined #minecrafthelp
#1516 [14:20] <willies952002> back
#1517 [14:20] <Galaxy_2Alex> FraZh, Does it only happen with a specific server, or all servers?
#1518 [14:20] <FraZh> with a specific server... hypixel
#1519 [14:21] * LoganD [LoganD@notlogged] has quit. (Ping timeout: 204 seconds)
#1520 [14:21] * exeterguitar [exeterguitar@notlogged] has quit. (Quit: Web client closed)
#1521 [14:21] <Galaxy_2Alex> FraZh, It's an issue on their side then, make sure you are using the correct version to connect to it, if that doesn't help, contact them on their website.
#1522 [14:21] <willies952002> Galaxy_2Alex: about what you said... would that make it go down every day as if it was a pattern?
#1523 [14:22] <FraZh> ok which is a version ??
#1524 [14:22] <Galaxy_2Alex> FraZh, Recommended is 1.8.9.
#1525 [14:22] <FraZh> i have got 1.8.9 but don't enter in it
#1526 [14:23] <Galaxy_2Alex> willies952002, There might be some minor issues sometimes during the peak times.
#1527 [14:23] * elisbergcraft [elisbergcraft@notlogged] has joined #minecrafthelp
#1528 [14:23] <Galaxy_2Alex> willies952002, And some occasional bigger issues when the servers go down.
#1529 [14:23] <Galaxy_2Alex> willies952002, No real pattern to that though.
#1530 [14:23] <willies952002> Galaxy_2Alex, okay
#1531 [14:24] <willies952002> Galaxy_2Alex: I was slightly worried that it was possibly a repeat of what happened in July :|
#1532 [14:24] <Galaxy_2Alex> willies952002, Let's hope not... because this channel would be on fire then.
#1533 [14:24] <willies952002> Galaxy_2Alex, good point
#1534 [14:24] <Afootpluto> ??> FraZh tools/hjt
#1535 [14:24] <Absol> FraZh: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1536 [14:24] <Absol> FraZh: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1537 [14:25] <Galaxy_2Alex> willies952002, We actually had to close it down due to the amount of people complaining about it we had.
#1538 [14:25] <willies952002> dang
#1539 [14:25] <willies952002> wait... the channel?
#1540 [14:25] <FraZh> ok
#1541 [14:25] <Galaxy_2Alex> willies952002, Yes.
#1542 [14:26] <willies952002> well then..
#1543 [14:26] <Afootpluto> willies952002, the ops set the channel in mode +m. This basically only allows voiced users or ops to talk
#1544 [14:26] <willies952002> Afootpluto, I know (I've ran my own IRC network before ;))
#1545 [14:27] <willies952002> also... no IP masking?
#1546 [14:27] <GreyVulpine> Indeed.
#1547 [14:27] <Afootpluto> there is no reason to have a masked ip
#1548 [14:27] <willies952002> trust me when I say this, I've had people target me like crazy.
#1549 [14:28] <GreyVulpine> I've been on IRC for more than a few decades, haven't had a reason to mask my IP
#1550 [14:28] * FraZh [FraZh@notlogged] has quit. (Quit: Web client closed)
#1551 [14:28] <willies952002> GreyVulpine, you'd want to mask your IP if a squad threatened to fry your modem, which has happened to me
#1552 [14:28] * GreyVulpine shrugs
#1552 [14:28] <GreyVulpine> "Fry my modem".
#1553 [14:28] <GreyVulpine> Uh-huh.
#1554 [14:29] <willies952002> which is why I changed hosts to my bouncer
#1555 [14:29] * Afootpluto frys GreyVulpine's modem in a fryer
#1555 [14:30] <willies952002> btw... hello Pangea
#1556 [14:30] * teteromanica [teteromanica@notlogged] has joined #minecrafthelp
#1557 [14:30] <GreyVulpine> Nuuu! My Modem!
#1558 [14:30] <GreyVulpine> My tasty, tasty modem!
#1559 [14:30] <Boreeas> More like, modead
#1560 [14:30] <Boreeas> okay sorry
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#1562 [14:31] <willies952002> well, I should be heading back to the other server. thanks for the info
#1563 [14:32] <willies952002> or not..
#1564 [14:32] * willies952002 bangs on his server a few times
#1564 [14:32] <willies952002> now it should work
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#1568 [14:39] <Bunny_> I just upgraded to windows 10 today and after installation was complete minecraft would crash when trying to launch, crash report: http://paste.ubuntu.com/14078045/
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#1573 [14:42] <Bunny_> is there anyone here?
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#1579 [14:47] <ishaq_> Got a problem with minecraft? Fullscreen makes my computer crash. Blue screen.
#1580 [14:47] <chrisern2003> can someone help me with the java.lang.nullpointer.expicoin:group
#1581 [14:48] <chrisern2003> error
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#1586 [14:48] <chrisern2003> java.lang.nullpointer.expicion:group makes that you cant gplay minecraft any longer
#1587 [14:49] <ishaq_> Got a problem with minecraft? Fullscreen makes my computer crash. Blue screen.
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#1591 [14:50] <veerheerah> i can not get the full game of minecraft
#1592 [14:51] <ishaq_> You have to buy it
#1593 [14:51] <veerheerah> hello
#1594 [14:51] <ishaq_> hey
#1595 [14:51] <veerheerah> yes
#1596 [14:51] <ishaq_> Got a problem with minecraft? Fullscreen makes my computer crash. Blue screen.
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#1599 [14:53] <veerheerah> i bought it but it just stoped working every time i keep on opening it it not working
#1600 [14:53] <veerheerah> hello
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#1602 [14:54] <veerheerah> hello
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#1608 [14:58] <ishaq_> Got a problem with minecraft? Fullscreen makes my computer crash. Blue screen.
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#1618 [15:00] <Firenicks> Hello
#1619 [15:00] <Nate_> hello
#1620 [15:00] <Nate_> hey can u help me
#1621 [15:00] * samir [samir@notlogged] has joined #minecrafthelp
#1622 [15:00] <Nate_> ?
#1623 [15:01] <Firenicks> What can you do about a guy griefing my friends server?
#1624 [15:01] <samir> hi
#1625 [15:01] * jasperlag [jasperlag@notlogged] has joined #minecrafthelp
#1626 [15:01] <Nate_> ./hello
#1627 [15:01] <Nate_> e
#1628 [15:01] <samir> hi
#1629 [15:01] <Firenicks> is there a helper inside here ?
#1630 [15:01] <Nate_> ?????????????
#1631 [15:01] <Nate_> ikr
#1632 [15:02] <samir> hi nate
#1633 [15:02] <Nate_> hello
#1634 [15:02] <samir> hello
#1635 [15:02] <samir> hello
#1636 [15:02] <Nate_> i want to play skywars
#1637 [15:02] <Firenicks> is there somewhere you can contact Mojang live ?
#1638 [15:03] <Nate_> it wont let me log in
#1639 [15:03] <Nate_> can u do it'
#1640 [15:03] <Firenicks> is there somewhere you can contact Mojang live ?
#1641 [15:03] <samir> yes
#1642 [15:03] <Firenicks> where ?
#1643 [15:03] <Nate_> yah where
#1644 [15:03] <samir> yes i can nate
#1645 [15:03] <Nate_> how
#1646 [15:03] <jasperlag> Hello, when I try to start Minecraft it says: Pixel format not accelerated. My drivers are up to date but still doesn't work. What to do?
#1647 [15:03] <samir> by my website
#1648 [15:04] <Nate_> at the top
#1649 [15:04] <Nate_> ?
#1650 [15:04] <Firenicks> Is there any helpers here that i can talk to
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#1652 [15:04] <Firenicks> Is there any helpers here that i can talk to
#1653 [15:05] <samir> ok all u have to do is tell me where did u bought minecraft nate
#1654 [15:05] <Firenicks> Is there any helpers here that i can talk to
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#1657 [15:05] <Firenicks> What can you do about a guy griefing my friends server?
#1658 [15:06] <samir> hello firenicks i can help you
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#1660 [15:06] <Firenicks> What can you do about a guy griefing my friends server?
#1661 [15:06] <samir> ok
#1662 [15:06] <Firenicks> ok?
#1663 [15:06] <Nate_> hello i need help anyone there
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#1665 [15:07] <samir> yes nate
#1666 [15:07] <Nate_> .hello
#1667 [15:07] <Firenicks> Samir could you help me ?
#1668 [15:07] <samir> ok
#1669 [15:07] <Firenicks> What can you do about a guy griefing my friends server?
#1670 [15:07] <Nate_> i cant log into multi player
#1671 [15:07] <Nate_> i cant log into multi player
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#1673 [15:07] <Nate_> u know the game skywars
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#1675 [15:08] <samir> nate tell me your email and password for minecraft
#1676 [15:08] * Lord_Ralex kicked samir from #minecrafthelp (Reason: amir :Here is the door)
#1677 [15:08] <Nate_> sorry dont trust u
#1678 [15:08] <Firenicks> Lord_ralex what can i do if my friends server gets griefed ?
#1679 [15:08] <Nate_> but it says that it failed to log in
#1680 [15:09] <Firenicks> Nate reset your minecraft and it should work
#1681 [15:09] <Lord_Ralex> Firenicks, have your friend deal with it. We do not run any servers.
#1682 [15:09] <Lord_Ralex> Only your friend can do anything about it.
#1683 [15:09] <Nate_> i cant one is for minecraft one is for mojang
#1684 [15:09] <Firenicks> So mojang can´t do anything, is that what you say ?
#1685 [15:10] <Lord_Ralex> Firenicks, they won't do anything. They do not run any servers.
#1686 [15:10] <Nate_> i cant
#1687 [15:10] <Nate_> itdoesnt work
#1688 [15:10] <Firenicks> but who can i contact then to get help ? or can i report them for griefing ?
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#1690 [15:10] <Lord_Ralex> Firenicks, as i told you: your friend runs the server. They have to deal with it.
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#1692 [15:11] <Nate_> help
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#1694 [15:11] <Firenicks> So its his own problem ?
#1695 [15:11] <Lord_Ralex> Firenicks, yes
#1696 [15:11] <Nate_> lord can u help me
#1697 [15:11] <Firenicks> i can see that... he op´ed the guy and the guy griefed it ok
#1698 [15:11] <Firenicks> Thx for help, have a good day
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#1700 [15:12] <Nate_> lord?
#1701 [15:12] <Nate_> hellllo
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#1705 [15:13] <mbsoccerbeast> when i press play on the launcher it just goes to a white screen and says game output (mbsoccerbeast) its all blank?
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#1707 [15:14] <mbsoccerbeast> hello!???
#1708 [15:14] <mbsoccerbeast> I kinda need some help!
#1709 [15:15] <mbsoccerbeast> OMG
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#1713 [15:15] <mbsoccerbeast> when i press play on the launcher it goes to game output (mbsoccerbeast) then it just goes white screen what do i do?
#1714 [15:16] <mbsoccerbeast> ???
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#1717 [15:17] <mbsoccerbeast> ANY HELPERS ON??????
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#1720 [15:18] <lolcats> hi
#1721 [15:18] <lolcats> guys
#1722 [15:18] <lolcats> i have a problemm
#1723 [15:18] <mbsoccerbeast> OMG there is no helpers on
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#1725 [15:18] <lolcats> when i open minecraft, it shows the mojang screen the craseges
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#1728 [15:19] <mbsoccerbeast_> any helpers on?
#1729 [15:19] <Anna> ??> mbsoccerbeast_ scold/patience
#1730 [15:19] <Absol> mbsoccerbeast_: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#1731 [15:19] <Absol> mbsoccerbeast_: In short, your supplications will be answered, in the order in which they are received.
#1732 [15:19] <Anna> mbsoccerbeast_: what is the problem? Can you get what your launcer says?
#1733 [15:19] <Anna> ??> mbsoccerbeast_ paste
#1734 [15:19] <Absol> mbsoccerbeast_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1735 [15:20] <mbsoccerbeast_> when i press play on the launcher it goes to game output (mbsoccerbeast) then just shows a white screen
#1736 [15:22] <mbsoccerbeast_> how do i paste
#1737 [15:22] <mbsoccerbeast_> or whats the problem with whats showing up?
#1738 [15:22] <mbsoccerbeast_> Anna?
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#1740 [15:23] <Anna> Absol just told you how to paste
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#1743 [15:25] <mbsoccerbeast_> I can't paste anything that shows up in the launcher, it won't let me have the option
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#1746 [15:25] <mbsoccerbeast_> its not an error code its just a blank white screen when i try to press play
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#1748 [15:25] <Vingmutter04> i cant log in to minecraft
#1749 [15:26] <Vingmutter04> i dont know why, i followed the instruktions but it didnt work
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#1751 [15:27] <mbsoccerbeast_> Anna?
#1752 [15:27] <mbsoccerbeast_> Cube?
#1753 [15:27] <Vingmutter04> i changed the passwork be cause i forgot it but it said that there was a problem so i followed the instruktions
#1754 [15:27] <Vingmutter04> my name is not anna
#1755 [15:27] <mbsoccerbeast_> I know its not
#1756 [15:28] <mbsoccerbeast_> Im talking to someone else
#1757 [15:28] <Vingmutter04> okay
#1758 [15:28] <Vingmutter04> sorru
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#1760 [15:28] <Vingmutter04> sorry
#1761 [15:28] <mbsoccerbeast_> its ok
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#1764 [15:28] <Vingmutter04> i dont know what to do its the first time im here
#1765 [15:28] <mbsoccerbeast> when i press play on the launcher it brings me to a white screen and its say game output?
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#1767 [15:29] <mbsoccerbeast> I don't think there is any helpers on right now :(
#1768 [15:29] <Vingmutter04> anyone swedish that can help me? im not sure how to explain in english
#1769 [15:30] <Vingmutter04> damn :/
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#1775 [15:35] <roeithegamer> 14078766
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#1782 [15:39] <Nialsu> http://paste.ubuntu.com/14078757/
#1783 [15:41] <Nialsu> we have on our microsoft surface tablet windows 10 and wanted to download minecraft; we get the error message "pixel format not accellerated". Cannot solve the problem!
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#1786 [15:46] <DIUDE> : java.lang.NullPointerException this error is on the minecraf t log and I cant open minecraft
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#1789 [15:47] <Btio> hi
#1790 [15:47] <DIUDE> java.lang.NullPointerException this error is on the minecraf t log and I cant open minecraft
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#1793 [15:49] <DIUDE> java.lang.NullPointerException this error is on the minecraf t log and I cant open minecraft
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#1798 [15:51] <ZeroInNewWorld> I can't log in minecraft program and mojang site [Id is correct, password correct]
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#1802 [15:55] <Gamer> Hello
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#1805 [15:56] <Gamer> when im trying to transfer my mincraft account it says my username is incorrect but when i log in to mincraft.net it works fine, Whats wrong?
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#1812 [15:59] * Absol kicked Bacon_Guy_de_r_p_ from #minecrafthelp (Reason: acon_Guy_de_r_p_ :Learn patience. Your spam has gone on too much. And stop using hacked stuff (7d) (#450))
#1813 [16:02] <BionicMoose> Hi. I updated from Windows 7 to Windows 10 and now Minecraft won't launch. I have Java and Intel graphics drivers updated. I have a fairly old and slow PC. I have tried running in compatibility mode. http://paste.ubuntu.com/14079048/ Thanks for helping.
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#1815 [16:05] <LittleGirlPig> http://paste.ubuntu.com/14079104/ I need help updating my drivers, here is a dxdiag report
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#1836 [16:37] <stefanman2> HWLP
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#1839 [16:39] <stefanman2> my minecraft wont open even though all is updated etc.
#1840 [16:39] <stefanman2> i have the link thing to help
#1841 [16:40] <stefanman2> it says my game disc for video games is outdated
#1842 [16:41] <stefanman2> it says my video game Pixel Format Not Accelerated This error message is commonly caused by outdated video card drivers. To fix this, you generally need to update your video card drivers, please follow the directions for your Operating System below. If you are having trouble following the directions below
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#1844 [16:43] * kirby|gone is now known as mrkirby153
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#1847 [16:49] <biri> Hello
#1848 [16:49] <biri> Anyone out there in the world?
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#1852 [16:50] <biri> Hello
#1853 [16:51] <biri> My account got hacked on Mojang, nayone know the number to contact mojang?
#1854 [16:51] <Anna> ??> biri account/hacked
#1855 [16:51] <Absol> biri: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1856 [16:51] <Absol> biri: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1857 [16:51] <Anna> There isn't a number, There is this help channel you are currently in though, ran by volunteers
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#1859 [16:51] <biri> Where do I check my transaction id
#1860 [16:51] <biri> I bought the game such a long time ago
#1861 [16:51] <biri> i don't got the transaction id
#1862 [16:51] <biri> I bought the game like 2013
#1863 [16:52] <biri> 2010*
#1864 [16:52] <Anna> ??> biri account/trans-id
#1865 [16:52] <Absol> biri: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1866 [16:53] <biri> Can you not call Mojang via skype?
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#1876 [17:04] <Guest723> Minecraft crashes when loading it up?
#1877 [17:04] <Lisa_> Hi, Just downloaded minecraft but cannot find creative mode?
#1878 [17:04] <wanderson> wanderrso
#1879 [17:04] <wanderson> jnbj
#1880 [17:04] <wanderson> ,çl.~ç.
#1881 [17:04] <wanderson> j,m
#1882 [17:04] <wanderson> ,.
#1883 [17:04] * Absol kicked wanderson from #minecrafthelp (Reason: anderson :Stop spamming)
#1884 [17:04] <Lisa_> Game modes are only dreamtime, walkabout, hardcore
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#1887 [17:05] <Guest723> I load the game up and a report page comes up about driver out of date?
#1888 [17:09] <Lisa_> I just bought minecraft 1.8.9 has creative game mode gone from it?
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#1896 [17:35] <espan12> loging into minecraft wasn't working even tho I was putting in the right thing ] so I changed my password and it still wouldn't work so I changed the email and I put in the wrong email and the email was mine but Gmail decided they would delete the email so the account is deleted and I cant verify or make a new one because its past the recovery date
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#1899 [17:37] <Myys> Can someone help me? I have changed my password like 10 times, and i keeps receiving "InvalidCredentialsException: Invalid Credentials", and I can't login on Mojang account too... -.-
#1900 [17:37] <espan12> same thing happened
#1901 [17:37] <espan12> to me
#1902 [17:37] <espan12> and i fucked up
#1903 [17:37] <Absol> espan12: Please keep it civil
#1904 [17:38] * xXxAZISxXx [xXxAZISxXx@notlogged] has joined #minecrafthelp
#1905 [17:38] <espan12> im sorry
#1906 [17:38] <QwerkyPengwen> alright. so I created an account and am going to buy minecraft for PC and during the account creation I didn't see an option for a username that I will be seen as when logging into minecraft servers. Just to double check, the spot on this webpage that I will be linking an image of that has me enter a name before I purchase is what my username is going to be correct? http://i63.tinypic.com/2yuy1jn.png
#1907 [17:40] <Myys> QwerkyPengwen, the option for changing Minecraft nickname is on: NAME: e. g. BlockBuster2K
#1908 [17:41] <QwerkyPengwen> Myys: So that is where I will be creating my username that will be for everyone to see when on a server?
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#1910 [17:42] <Myys> Yes, it will appear for everyone. its says below the textbox... "Select the name you wish to have displayed to other players in minecraft"
#1911 [17:42] <xXxAZISxXx> Ok, so I tried to log into my Minecraft Account and it says that the password is wrong. I reset my password numerous times and it now says it is still invalid and I know I payed for the membership and I have played on the account numerous times. If you can please help me that would be great, thanks!.
#1912 [17:42] <Myys> Same to me...
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#1914 [17:44] <QwerkyPengwen> Myys: Wait at least 3 hours then go to this link and reset your password. WARNING! if you try to do this before 3 hours since the time you tried to log in and failed it will reset your wait timer to 3 hours again. so make sure you wait at least 3 whole hours before resetting password https://minecraft.net/resetpassword
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#1917 [17:45] <QwerkyPengwen> xXxAZISxXx: same for you. https://minecraft.net/resetpassword
#1918 [17:45] <Myys> Altered tryied
#1919 [17:45] <Myys> Tried*
#1920 [17:46] <xXxAZISxXx> Already done this, still failed to sign me in, on Minecraft.net on Mojang website, and on the Minecraft launcher
#1921 [17:46] <florishw> Eu clico em play eu vai entrar no minecraft ai aparece isto ---- Minecraft Crash Report ---- // Don't be sad. I'll do better next time, I promise! Time: 17/12/15 21:41 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDi
#1922 [17:47] <QwerkyPengwen> florishw >?? lang/es
#1923 [17:48] <QwerkyPengwen> >?? florishw lang/es
#1924 [17:48] <EzMoNeY_13> Ok, I have recently updated my Windows 8 Computer to Windows 10, and everytime I try to log into minecraft it crashes. It says something along the lines of this... Your graphics card needs to be updated. So I went through all the steps into getting here. I have my dxDiag Report submitted and everything, here is the link http://paste.ubuntu.com/14080799/
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#1926 [17:49] <Myys> (PT-BR) Florishw, tente falar em inglês nessa sessão, Isso é apenas um crash no meu Minecraft, tente deletar a pasta .minecraft (%appdata%/.minecraft), e criar de novo, AVISO: Tente ver como fazer backup do seus mapas e arquivos importantes no Google primeiro.
#1927 [17:50] <Myys> EzMoNeY_13 Have you tried open Minecraft with this argument: -winTen ?
#1928 [17:51] <florishw> I click play and i will enter the minecraft there back in the early going to the crash report and it appears ---- Minecraft Crash Report ---- // Don't be sad. I'll do better next time, I promise! Time: 17/12/15 21:41 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(Windo
#1929 [17:51] <EzMoNeY_13> Myys, I dont quite understand what you mean. How do I open my minecraft with that argument?
#1930 [17:52] <QwerkyPengwen> EzMoNeY_13: You need manually install the drivers. your graphics drivers aren't officially for windows 10 and so windows 10 won't have them installed by default.
#1931 [17:52] <Myys> Open your launcher, than edit profile, on JVM Arguments, put -winTen (Obs. i saw this on MinecraftWiki)
#1932 [17:54] <EzMoNeY_13> Alright, I will try that Myys. Qwerky, I went through the Update Utility thing and it said there wernt any updates to be found.
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#1934 [17:55] <QwerkyPengwen> EzMoNeY_13: that won't work. that's all automatic. you need to force manually install the drivers. go to the fol
#1935 [17:57] <xXxAZISxXx> I I AM DONE!!!! >.< thanks for the help QwerkyPengwen!!! i love you <3 IF I COULD I WOULD GIFT YOU THE DIAMONDS FOR DAYS!!!! <3 ^_^
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#1938 [17:57] <florishw> I click on logo to play then starts charging more then immediately back where I was and will for crash report and you see this bunch of letter ---- Minecraft Crash Report ---- // Don't be sad. I'll do better next time, I promise! Time: 17/12/15 21:41 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.Windo
#1939 [17:57] <QwerkyPengwen> following site and download the zip file not the exe and then extract the files to a folder. afterwards go into device manager and right click on you display adapter and select update drivers then select manually choose then let me pick from a list then the option HAVE DISC and then navigate to the extracted folder and go into the graphics folder and then press the open/ok/continue button or whatever and it will
#1940 [17:57] <QwerkyPengwen> manually isntall the drivers. afterwards reboot your system and then install the intel hd graphics manager
#1941 [17:57] <QwerkyPengwen> https://minecraft.net/resetpassword
#1942 [17:58] <EzMoNeY_13> Ok, thankyou I will try that.
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#1944 [17:58] <QwerkyPengwen> EzMoNeY_13: oops. wrong site. here you go. https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#1945 [17:58] <florishw> Ok
#1946 [17:58] <EzMoNeY_13> Alright.
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#1949 [18:00] <fimbaz> I bouht minecraft in 2012 under this username. Mojang says my account has been 'migrated', but I only have one email address, which is a registered mojang account, but it doesn't have minecraft. I dunno where my purchase went. Confirmation number is 686877892
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#1955 [18:05] <QwerkyPengwen> Myys: Ok. it's not letting me purchase it. I'm using a credit card not a debit card and it just says that there was an error and to check the info for the card and try again. should I purchase it from mojang.com instead of minecraft.net?
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#1957 [18:07] <QwerkyPengwen> Myys: nevermind. i just redirected back to minecraft.net. seriously. am I missing something here? I can't purchase this shizz
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#1960 [18:12] <florishw> I installed and failed
#1961 [18:12] <florishw> https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#1962 [18:12] <QwerkyPengwen> florishw: that was not for you
#1963 [18:12] <florishw> ata
#1964 [18:13] <florishw> ok
#1965 [18:13] <QwerkyPengwen> florishw>?? win/dxdiag
#1966 [18:13] <florishw> as reinstall drivers
#1967 [18:14] <florishw> ??
#1968 [18:14] <QwerkyPengwen> florishw: give me a dxdiag info.
#1969 [18:15] <florishw> video card nvidea gtx 7100
#1970 [18:16] <florishw> 64 bits
#1971 [18:17] <QwerkyPengwen> >?? ask QwerkyPengwen
#1972 [18:18] <QwerkyPengwen> ignore what i am typing. trying to figure out the commands
#1973 [18:18] <QwerkyPengwen> irritating me that I can't remember how to use them
#1974 [18:18] <florishw> yes
#1975 [18:19] <florishw> I quit hahah
#1976 [18:19] <QwerkyPengwen> florishw: open dxdiag by pressing the win+R on you keyboard and select to save info to text document then open document and copy past ALL of the info from it to paste.ubuntu.com
#1977 [18:19] <QwerkyPengwen> then link the paste you created here
#1978 [18:19] <florishw> i give up
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#1991 [18:30] <Wolfy_> Umm my game crashed once i click play.. http://paste.ubuntu.com/14081707/
#1992 [18:31] <GreyVulpine> Wolfy_ - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1993 [18:36] <EzMoNeY_13> Qwerky are u still there?
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#2001 [18:42] <webrosc> EzMoNeY_13, you were getting pixel format error and were given drivers to update to, but still get the error?
#2002 [18:44] <EzMoNeY_13> So I got to the Device Manager Part with the Display Adapters and it dosent say anything about a update
#2003 [18:44] <EzMoNeY_13> Everything before that, that Qwerky told me to do i did.
#2004 [18:45] <webrosc> EzMoNeY_13, i see why your getting the issue, your computer is running an intel hd3000 gpu, that gpu isn't fully widbiws 10 supported
#2005 [18:46] <EzMoNeY_13> Oh...
#2006 [18:46] <EzMoNeY_13> What should I do?
#2007 [18:46] <webrosc> you can try one thing... but forst, do you run minecraft.exe to play, or the shortcut for it on start menu?
#2008 [18:46] <webrosc> first*
#2009 [18:46] <EzMoNeY_13> I have a shortcut on my computer for it.
#2010 [18:46] <webrosc> so its installed from the minecraft.msi ?
#2011 [18:47] <EzMoNeY_13> What do u mean?
#2012 [18:47] <webrosc> did you make the shortcut, or was the shortcut put there by an installer?
#2013 [18:47] <EzMoNeY_13> Put there by an installer.
#2014 [18:47] <BensDad> I am having trouble getting my son's minecraft to load up. Here's the link to the report I was requested to paste here. http://paste.ubuntu.com/14082022/
#2015 [18:48] <webrosc> EzMoNeY_13, ok in that case you already have the installer and the java needed. can you load the launcher and click edit profile, is java arguements checked?
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#2017 [18:48] <webrosc> BensDad, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2018 [18:50] <EzMoNeY_13> Do u mean JVM arguements?
#2019 [18:50] <webrosc> EzMoNeY_13, yes
#2020 [18:50] <EzMoNeY_13> yes it is checked.
#2021 [18:50] <webrosc> uncheck it
#2022 [18:50] <EzMoNeY_13> alright.
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#2024 [18:50] <webrosc> oh sorry, i meant the executable one
#2025 [18:50] <BensDad> Thank you
#2026 [18:51] <webrosc> getting myself mixed up
#2027 [18:51] <EzMoNeY_13> that one is unchecked
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#2032 [18:52] <EzMoNeY_13> The executable one should or shouldnt be checked?
#2033 [18:53] <webrosc> EzMoNeY_13, ok, we need to check the exectutable one and set it to the java the launcher installed, do you know minecraft install location?
#2034 [18:53] <EzMoNeY_13> No I do not.
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#2037 [18:55] <webrosc> just trying to find out the default, i don't use that version myself so can't easily check
#2038 [18:55] <EzMoNeY_13> Alright.
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#2043 [18:58] <CrispyCheeze> hey guys, im trying to log on to minecraft its telling me it doesnt recognize username or password, i was able to reset the password and it is still not working
#2044 [18:59] <webrosc> EzMoNeY_13, what i'm trying to do is force minecraft to use the java 1.8.0_25 install as your gpu drivers should hopefully work then, but to use a newer java you'd need to get off windows 10
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#2046 [18:59] <webrosc> ??> CrispyCheeze login/throttle
#2047 [18:59] <Absol> CrispyCheeze: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2048 [18:59] <Absol> CrispyCheeze: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2049 [18:59] <CrispyCheeze> ah ok , wow 3 hours
#2050 [18:59] <EzMoNeY_13> So what your saying is that I would have to downgrade back to Windows 8?
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#2052 [18:59] <CrispyCheeze> thank you
#2053 [19:00] <webrosc> EzMoNeY_13, this is a temporary fix yes
#2054 [19:00] <EzMoNeY_13> Alright, well thankyou so much!
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#2056 [19:00] <webrosc> it looks like it will have installed java in programfiles/minecraft/runtime..
#2057 [19:01] <EzMoNeY_13> ok.
#2058 [19:01] <webrosc> http://www.howtogeek.com/210907/minecraft-doesnt-need-java-installed-anymore-its-time-to-remove-it/ explaines what you need to do, its just knowing the right location
#2059 [19:01] <EzMoNeY_13> Alright, ill take a look.
#2060 [19:01] <EzMoNeY_13> Alright, ill take a look.
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#2064 [19:02] <EzMoNeY_13> Sould I uninstall Java?
#2065 [19:03] <webrosc> hmm... seems that java location depends on if you used the msi or exe installer
#2066 [19:03] <kk> when I click on minecraft it says "this shortcut no longer works do you want to delete it" so should I delete it or try something else?
#2067 [19:03] <EzMoNeY_13> I know that I used exe
#2068 [19:03] <webrosc> then it should be in program files, unless you changed it
#2069 [19:04] <EzMoNeY_13> k
#2070 [19:04] <webrosc> but you could remove the newer java installs from your computer and uncheck the java arguements in minecraft so it uses its defaults
#2071 [19:05] <webrosc> but as i said, this is only a temp fix, which may not work, the only real fix is to leave windows 10 and use an OS that fully upports your GPU like windows 8
#2072 [19:05] <webrosc> supports*
#2073 [19:06] <webrosc> EzMoNeY_13, i got that backwards, the exe puts java in location the exe is run from originally
#2074 [19:06] <EzMoNeY_13> ok.... I still have the old launcher. I always lanch off that. Would it make any difference if i switched to the new launcher?
#2075 [19:06] <webrosc> so downloads folder/runtime
#2076 [19:07] <webrosc> the old launcher will try to use the newest java
#2077 [19:07] <webrosc> wait your using the old launcher still?
#2078 [19:07] <EzMoNeY_13> yes :P
#2079 [19:07] <webrosc> then use the new one
#2080 [19:08] <EzMoNeY_13> Ive had minecraft for like 3 years and never decieded to change it sence it worked.
#2081 [19:08] <EzMoNeY_13> Alright.
#2082 [19:08] <EzMoNeY_13> Sould I download msi or exe?
#2083 [19:09] <webrosc> wait, so you don't even have it installed even thought you sad you dod
#2084 [19:09] <webrosc> do*
#2085 [19:09] <webrosc> that was why i asked if you made the shortcut, the old launcher doesn't make a shortcut, you had to, the installer does
#2086 [19:09] <EzMoNeY_13> I have the old launcer installed... thats what I thought u were talking about.... the old one was exe
#2087 [19:10] <webrosc> delete the old exe, download the msi and run it, then play minecraft from the desktop shortcut it makes for you
#2088 [19:11] <webrosc> the old launcher doesn't install
#2089 [19:11] <webrosc> its an exe that just runs
#2090 [19:11] <kk> so should I delete the shortcut or try something else
#2091 [19:11] <webrosc> the msi installs itself and installs a version of java along side it
#2092 [19:11] <webrosc> kk, if the shortcut is to something thats not there why keep it?
#2093 [19:12] <kk> if I delete it will it give me a new one?
#2094 [19:12] <webrosc> kk, what OS?
#2095 [19:12] <webrosc> windows or mac?
#2096 [19:13] <kk> Windows
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#2098 [19:13] <EzMoNeY_13> Webrosc, that worked >.<! Thankyou, even though I was a pain to help. xD
#2099 [19:14] <webrosc> kk, delete the shortcut thats no longer valid, goto minecraft.net, download the msi and run it, it will reinstall anything missing and replace the shortcut
#2100 [19:14] <kk> ok
#2101 [19:14] <webrosc> EzMoNeY_13, that will only work untill the launcher updates the java it installed, once it does (no idea when that maybe) your minecraft will break again
#2102 [19:15] <EzMoNeY_13> oh shit. :O
#2103 [19:15] <Absol> EzMoNeY_13: Please keep it civil
#2104 [19:15] <webrosc> i said that multiple times when i said its a temporary fix
#2105 [19:15] <kk> what is a msi? (p.s. sorry I am new )
#2106 [19:15] <EzMoNeY_13> ^^
#2107 [19:15] <webrosc> https://launcher.mojang.com/download/MinecraftInstaller.msi
#2108 [19:16] <webrosc> msi = microsoft installer ... i think
#2109 [19:16] <webrosc> exe = executable
#2110 [19:16] <webrosc> they are pretty much the same thing
#2111 [19:16] <EzMoNeY_13> Alright.. whatever... All this stuff makes my head hurt. Thanks so much tho
#2112 [19:17] <kk> ok
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#2114 [19:19] <kk> omg it worked thank you soooooo much!!!!!!!!
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#2138 [20:01] <gui321321> gui321321
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#2141 [20:10] <Sammyvsparks> Hey, anyone able to tell me what driver this forsaken laptop needs, im like about to rage: http://pastebin.com/VQ3xbwP0
#2142 [20:11] <webrosc> Sammyvsparks, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2143 [20:11] <__Laika__> Como eu faço para resolver o problema do window 10?
#2144 [20:11] <Sammyvsparks> I called it
#2145 [20:11] <Sammyvsparks> I freaking called it D
#2146 [20:11] <Sammyvsparks> xD(
#2147 [20:11] <webrosc> Sammyvsparks, windows 7 was last supported windows for that GPU
#2148 [20:12] <webrosc> __Laika__, English please
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#2152 [20:20] <Yanniel> Hello, I'm getting in error in minecraft it says that its not accelerating pixels, i updated my graphics driver but still same error
#2153 [20:20] <Yanniel> http://paste.ubuntu.com/14083828/
#2154 [20:20] <Yanniel> thats the pastebin of my dxdiag
#2155 [20:20] <webrosc> one moment
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#2157 [20:21] <webrosc> Yanniel, download and install the Radeon Software here https://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#2158 [20:22] <Yanniel> yes i have it,
#2159 [20:22] <Yanniel> i downloaded it earlier
#2160 [20:22] <webrosc> you don't have any drivers installed for your GPU at the moment
#2161 [20:23] <Yanniel> ok i will re install it
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#2163 [20:25] <Yanniel> once i install the crimson installer, does it automaticall update the gpu or do i have to click something inside the program?
#2164 [20:25] <webrosc> should kjust click express install, say yes to boxes
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#2166 [20:27] <toastednoodle96> hey so i can't get minecraft to run despite trying all the steps on the minecraft.net troubleshoot section i got directed to, here's my pastebin document if anyone is interested in lending a confused teenager a hand http://paste.ubuntu.com/14083926/
#2167 [20:27] <toastednoodle96> the issue lies with my graphics drivers i believe
#2168 [20:27] <webrosc> toastednoodle96, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2169 [20:27] <toastednoodle96> asdfgghj,k,l.;jkhgfg
#2170 [20:28] <toastednoodle96> thankyou
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#2173 [20:29] <Momm> hi
#2174 [20:29] * Jeremt [Jeremt@notlogged] has joined #minecrafthelp
#2175 [20:29] <Momm> Someone stole my account how can I get it back?
#2176 [20:30] <webrosc> how do you know it was stolen?
#2177 [20:30] <Yanniel> after installing the software, i still get the same pixel acceleration problem
#2178 [20:30] <Jeremt> I have created multiple new accounts and it just says Ive got it wrong on both minecraft and mojang
#2179 [20:30] <webrosc> Yanniel, can you do a new dxdiag log
#2180 [20:30] <Momm> I let my "friend" use it and he has changed the email and password.
#2181 [20:30] <Yanniel> yes
#2182 [20:30] <webrosc> ??> Momm account/hacked
#2183 [20:30] <Absol> Momm: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2184 [20:30] <Absol> Momm: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2185 [20:31] <Momm> Absol
#2186 [20:31] <webrosc> Momm, and don't give out your username and password in future, its your own fault you lost your account, but you can recover it
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#2188 [20:31] <Momm> How do I recover it?
#2189 [20:31] * Jeremt [Jeremt@notlogged] has joined #minecrafthelp
#2190 [20:31] <webrosc> read what absol said
#2191 [20:32] <Jeremt> I cant login after creating multiple account. It just says im worng. Its definateky right
#2192 [20:32] <webrosc> ??> Jeremt login/throttle
#2193 [20:32] <Absol> Jeremt: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2194 [20:32] <Absol> Jeremt: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2195 [20:32] <webrosc> Jeremt, rthe lockout effects ALL the accounts you try on the same IP
#2196 [20:32] <Momm> How do I get my transcation ID? My account was bought in 1.4.7
#2197 [20:33] <webrosc> Momm, read the page linked, that tells you how to fix your mistake
#2198 [20:33] <Momm> Alright
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#2200 [20:34] <Customer111> Hey guys, I need some help. I am trying to purchase Minecraft but I am getting the following error: "Your order request is invalid and can't be processed. Please try again or contact customer support." What can I do?
#2201 [20:35] <webrosc> Customer111, how are you trying to pay?
#2202 [20:35] <Customer111> Via PayPal
#2203 [20:35] <webrosc> paypal linked to bank account, or linked to card?
#2204 [20:36] <Customer111> Linked to a card.
#2205 [20:36] <Momm> I can't find my transcation in my emails
#2206 [20:36] <webrosc> contact the card provider and make sure they are not blocking the transaction
#2207 [20:36] <Momm> ID
#2208 [20:37] <webrosc> Momm, how did you pay originally?
#2209 [20:37] <Momm> I think paypal
#2210 [20:37] <Momm> It was so long ago i can't remember
#2211 [20:37] <Momm> I'm pretty sure it was paypal.
#2212 [20:37] <webrosc> then login to paypal and look for Mojang AB, they would have record still
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#2214 [20:38] <Momm> Will it still be in there after 1 year?
#2215 [20:38] <GreyVulpine> It will
#2216 [20:38] <webrosc> yes, they keep srecord for years, banking codes require this
#2217 [20:39] <webrosc> records*
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#2219 [20:39] <Momm> Thanks for helping me btw.
#2220 [20:40] <webrosc> have you learnt your lesson?
#2221 [20:40] <Momm> Yeah :c
#2222 [20:40] <Momm> I thought he was a real friend lol
#2223 [20:41] <webrosc> when it comes to accounts and passwords, never trust anyone
#2224 [20:41] <webrosc> especially if you use the same password for multiple things
#2225 [20:41] <webrosc> which many people do
#2226 [20:41] <Momm> I have the transcation ID
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#2228 [20:45] <Momm> Thanks webrosc
#2229 [20:45] <Momm> I'll be contacting mojang support now
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#2232 [20:47] <_Mysterieux_> Why can't I log into my account?
#2233 [20:48] <webrosc> what error do you get?
#2234 [20:48] <_Mysterieux_> It just says "Invalid username or password"
#2235 [20:48] <_Mysterieux_> I'm sure it's correct
#2236 [20:48] <_Mysterieux_> I even double checked
#2237 [20:48] <webrosc> did you fail a few times?
#2238 [20:49] <_Mysterieux_> Yes, but the first time I put in the correct password
#2239 [20:49] <webrosc> ??> _Mysterieux_ login/throttle
#2240 [20:49] <Absol> _Mysterieux_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2241 [20:49] <Absol> _Mysterieux_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2242 [20:49] <_Mysterieux_> k
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#2249 [21:02] <RandomGgames> I'm having trouble figuring out how to color particles with the /particle command
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#2268 [21:53] <thedragonkin> http://paste.ubuntu.com/14084830/
#2269 [21:53] <thedragonkin> how to update graphics drivers
#2270 [21:55] <webrosc> Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2271 [21:55] * ExoKruzer [ExoKruzer@notlogged] has joined #minecrafthelp
#2272 [21:55] <webrosc> to be honest your computer isn't really upto the requirements for minecraft either
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#2278 [22:08] <jewleea> My minecraft sever list keeps disapearing
#2279 [22:08] <webrosc> what do you mean?
#2280 [22:08] <webrosc> oh, your ingame list?
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#2282 [22:09] <jewleea> start up the game and the start screen appears I click on the multiplayer bar and none of the servers I had saved there are there
#2283 [22:10] <webrosc> look in your .minecraft folder, are there 2 server.dat files, one maybe servers.dat.bak
#2284 [22:11] <jewleea> One moment
#2285 [22:11] <jewleea> What sub folder is it under?
#2286 [22:12] <webrosc> the servers.dat is in the .minecraft folder
#2287 [22:12] <webrosc> or do you mean where is the .minecraft folder?
#2288 [22:13] <jewleea> i have the .minecraft folder i dont know how to find the other one
#2289 [22:13] <webrosc> open the .minecraft folder, look in there for servers.dat is there a similar named file there too?
#2290 [22:15] <jewleea> No ther is no folder that says anything similar to servers
#2291 [22:15] <jewleea> except for servers resouce packs
#2292 [22:15] <webrosc> i said servers.dat, thats a file, not folder
#2293 [22:16] <jewleea> no nothing like that
#2294 [22:17] <jewleea> i found it
#2295 [22:17] <jewleea> sorry
#2296 [22:17] <webrosc> is there just the servers.dat file, or is there a second one with a similar name too?
#2297 [22:18] <jewleea> no just servers.dat
#2298 [22:19] <webrosc> then the previous list is gone sorry, minecraft did make a backup file which could be renamed, as thats not there then can't recover them sorry
#2299 [22:19] <jewleea> ok thanks
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#2314 [22:43] <yellow> greetings
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#2319 [23:06] <diego> hi you can get a realm for free per 7 days???
#2320 [23:07] <diego> because i make one but i never pay -__-
#2321 [23:07] <webrosc> the free trial is only for someone whos never had a realm at all i think
#2322 [23:08] <diego> and other question how you can put mods in realms
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#2324 [23:08] <webrosc> you can't
#2325 [23:08] <diego> ):
#2326 [23:08] <webrosc> if you want modded online play you have to make your own server
#2327 [23:08] <diego> is so difficult make hik
#2328 [23:08] <diego> him
#2329 [23:09] <diego> tbye
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#2336 [23:36] <SakixD> intel driver update no encontró ninguna actualización para mi disposito
#2337 [23:37] <webrosc> ??> SakixD lang/es
#2338 [23:37] <Absol> SakixD: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2339 [23:37] <webrosc> SakixD, do you have a dxdiag log link for us?
#2340 [23:38] <SakixD> driver update didnt found any update
#2341 [23:38] <webrosc> SakixD, do you have a dxdiag log link for us?
#2342 [23:38] <SakixD> http://paste.ubuntu.com/14085391/
#2343 [23:39] <SakixD> this one?
#2344 [23:39] <webrosc> yes thats the one
#2345 [23:39] <webrosc> one moment
#2346 [23:39] <SakixD> ok
#2347 [23:41] <webrosc> trey removing the minecraft.exe you are using, then download and install the new launcher from minecraft.net (this one https://launcher.mojang.com/download/MinecraftInstaller.msi ) and then try minecraft
#2348 [23:41] <webrosc> try*
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#2353 [23:45] <Hoquat> Is there a way to remove a realm that expired from my realms list somehow I ordered a new realm they fixed it by changing the subscription back to the original realm I had but left the new one dead on my realms list and I would like it gone
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#2355 [23:46] <webrosc> honestly i have no idea there
#2356 [23:49] <Hoquat> yeah I asked here but figured I would have to submit a ticket
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