#1 [00:01] <GenshioKenta> So I need assistance I've been trying to sign into my minecraft account which I was on it not to long ago as in less then 30 minutes ago. I attempted to log into minecraft site with my normal user name as pass. didn't work Sent a password reset to the email adress attempted again AND still didn't work. I attempted to make a new MOJANG account AND still didn't work Is mojang servers Down or what? because I'm really kinda pissed ri
#2 [00:01] <Absol> GenshioKenta: Please keep it civil
#3 [00:01] <webrosc> ??> GenshioKenta login/throttle
#4 [00:01] <Absol> GenshioKenta: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#5 [00:01] <Absol> GenshioKenta: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#6 [00:02] <GenshioKenta> Thanks I suppose Though I still don't see How this happened considering I was just on it and typed in my passwords Correctly the first time :/
#7 [00:07] * MrKobeBear [MrKobeBear@notlogged] has joined #minecrafthelp
#8 [00:07] <MrKobeBear> I was hacked give me back my minecraft acc plz.
#9 [00:07] <webrosc> why do you think you were hacked?
#10 [00:07] <MrKobeBear> Havent been in in over a year, tried to log on and nothing works.
#11 [00:08] <webrosc> did you try resetting your password?
#12 [00:08] * ExoKruzer__ [ExoKruzer__@notlogged] has joined #minecrafthelp
#13 [00:08] <MrKobeBear> Yes
#14 [00:08] <webrosc> did you migrate your account before you stopped playing?
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#16 [00:08] <MrKobeBear> I did not, and when I tried to reset my password, it told me my account was migrated, to go reset it there
#17 [00:09] <webrosc> whats your ingame name?
#18 [00:09] <MrKobeBear> Dualbladest
#19 [00:09] <webrosc> thats not showing as in use, so either thats the wrong name, or it was changed
#20 [00:09] <MrKobeBear> yeah, thats kinda the issue.
#21 [00:10] <webrosc> you'll have to contact Mojang with your transaction ID as proof of ownership and they can recove your account for you
#22 [00:10] <webrosc> ??> MrKobeBear mojang/email
#23 [00:10] <Absol> MrKobeBear: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#24 [00:10] <Absol> MrKobeBear: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#25 [00:10] <MrKobeBear> Bruh. I've had this game since it costed $5 I dont have a transaction ID
#26 [00:10] <webrosc> did you pay with paypal, or a card?
#27 [00:10] <MrKobeBear> Card, that is now discontinued
#28 [00:11] * ExoKruzer_ [ExoKruzer_@notlogged] has quit. (Ping timeout: 195 seconds)
#29 [00:11] <webrosc> contact Mojang, tell them you paid using the DIBS system and they will give you a way to verify
#30 [00:11] <MrKobeBear> Can I get a link plz
#31 [00:11] <webrosc> ?? account/trans-id/dibs
#32 [00:11] <Absol> account/trans-id/dibs: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#33 [00:11] <Absol> account/trans-id/dibs: Contact Mojang directly stating that you paid via the DIBS system; they will provider further instructions.
#34 [00:11] <webrosc> read what absol said fisrt, email link is there
#35 [00:12] <MrKobeBear> Alright. this is aids
#36 [00:12] <webrosc> yes its terrible Mojang insist on proof of ownership before releasing an account
#37 [00:13] <MrKobeBear> That's not what Im refering to. Its aids that I even have to go through all this for my account.
#38 [00:14] * gabriella25 [gabriella25@notlogged] has joined #minecrafthelp
#39 [00:14] <webrosc> what, proving the account is yours, thats pretty standard, and please stop using that phrase, this chat is child friendly and thats an insulting term
#40 [00:15] <webrosc> no illness should be used as a phrase to show your displeasure of something
#41 [00:15] <MrKobeBear> Thats standard. However why should I have to fight for the account I paid for
#42 [00:16] <webrosc> if they didn't make you proove the account is yours anyone could say its theres, its called security
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#45 [00:16] <MrKobeBear> Youre not understanding. Im refering to some one did that exact thing, and compromised my account.
#46 [00:17] <webrosc> your account was not migrated and thus not as secure, which is why migration was brought in
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#49 [00:18] <SakixD> time ago i had a problem, and someone gives me a link to download a new launcher but this is just a demo
#50 [00:19] <webrosc> SakixD, then you are logging in with the wrong account
#51 [00:19] <SakixD> what i have to do to getfull version?
#52 [00:19] <webrosc> login to https://account.mojang.com/me and verify Minecraft is listed under My Games
#53 [00:24] <SakixD> i dont remember my old password :(
#54 [00:24] <SakixD> of my old account
#55 [00:25] <webrosc> ??> SakixD account/reset-password
#56 [00:25] <Absol> SakixD: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#57 [00:25] <Absol> SakixD: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
#58 [00:25] <SakixD> thanks
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#75 [01:19] <tronnor_1234> i need help with the java no heap space error
#76 [01:20] <tronnor_1234> please
#77 [01:20] <mattym> ??> tronnor_1234 launcher/crash-log
#78 [01:20] <Absol> tronnor_1234: We need to see your crash log, which appears after a crash.
#79 [01:20] <Absol> tronnor_1234: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#80 [01:20] <tronnor_1234> wait im confuse
#81 [01:21] * CrystalMare is now known as Crystal|AFK
#82 [01:21] <tronnor_1234> i dont get it
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#85 [01:23] <Joris124> hoi
#86 [01:23] <tronnor_1234> done i pasted it
#87 [01:23] <ChunkieMiner> Can't launch Minecraft even though I have all my drivers up-to-date
#88 [01:24] <ChunkieMiner> any help?
#89 [01:24] <tronnor_1234> thats what i was wondering to chunkie
#90 [01:24] <tronnor_1234> like any help
#91 [01:24] <ChunkieMiner> lol
#92 [01:25] <Joris124> minecraft not start. My driver is not up to date.
#93 [01:25] <tronnor_1234> i need help with java heap space error
#94 [01:25] <ChunkieMiner> idk how to fix that
#95 [01:25] <tronnor_1234> all i wanna do is play on single player but i cant
#96 [01:26] * bobo_ [bobo_@notlogged] has joined #minecrafthelp
#97 [01:26] <bobo_> bobobobo
#98 [01:26] <ChunkieMiner> ow, I can't even launch the game, it was working and then it suddenly stopped working
#99 [01:26] <Joris124> ?
#100 [01:26] <bobo_> oksels
#101 [01:26] <bobo_> lol
#102 [01:26] <tronnor_1234> its just annoying me how it isnt working
#103 [01:26] <Joris124> he's a troll
#104 [01:26] <bobo_> like my mother
#105 [01:26] <bobo_> no
#106 [01:26] <bobo_> im a elf
#107 [01:27] <tronnor_1234> dont troll in here pls some ppl need help
#108 [01:27] <bobo_> bitch
#109 [01:27] <ChunkieMiner> !
#110 [01:27] <Absol> bobo_: Please keep it civil
#111 [01:27] <ChunkieMiner> !help
#112 [01:27] <Absol> ChunkieMiner: Commands:
#113 [01:27] <tronnor_1234> even though there is no help
#114 [01:27] <tronnor_1234> --- Minecraft Crash Report ---- // Ouch. That hurt :( Time: 18/12/15 11:08 AM Description: Exception generating new chunk java.lang.OutOfMemoryError: Java heap space A detailed walkthrough of the error, its code path and all known details is as follows: --------------------------------------------------------------------------------------- -- Head -- Stacktrace: at ld.c(SourceFile:90) -- Chunk to be generated -- Details: Location: -11,35
#115 [01:27] <bobo_> bweee
#116 [01:27] <tronnor_1234> that was my crash report
#117 [01:27] <tronnor_1234> thing
#118 [01:27] <bobo_> oke
#119 [01:27] <tronnor_1234> there is no one here omg
#120 [01:28] <bobo_> lololololol
#121 [01:28] <tronnor_1234> i wish there was 1 on 1 it would be much quicker
#122 [01:28] <Joris124> he's a troll
#123 [01:28] * tronnor_1234 [tronnor_1234@notlogged] has quit. (Quit: Web client closed)
#124 [01:28] <Joris124> !!!!
#125 [01:28] <bobo_> im a elf
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#127 [01:28] <ChunkieMiner> tronnor_1234: I think it might be because your Java isn't updated or maybe because you need to restart your computer to free your memory
#128 [01:28] <bobo_> bitch
#129 [01:28] * Absol kicked bobo_ from #minecrafthelp (Reason: obo_ :Keep it civilized, you are just a human)
#130 [01:28] * Lord_Ralex kicked Joris124 from #minecrafthelp (Reason: oris124 :Here is the door)
#131 [01:29] <ChunkieMiner> Lord_Ralex, why did you kick Joris124?
#132 [01:29] <ChunkieMiner> They didn't do anything wrong...
#133 [01:29] <Lord_Ralex> They did,
#134 [01:29] <ChunkieMiner> What?
#135 [01:29] <Lord_Ralex> bobo_ was Joris
#136 [01:30] <ChunkieMiner> Wait what? .-.
#137 [01:30] <ChunkieMiner> Same IP?
#138 [01:30] <ChunkieMiner> xD
#139 [01:30] <Lord_Ralex> Quite.
#140 [01:30] <minecrafthelp> My computer is saying that theres a lack of updated drivers, but when i try to update, it says there isn't anything to uupdate
#141 [01:31] <ChunkieMiner> I have the same error
#142 [01:31] <Andrio> Too bad elves can't come back to live.
#143 [01:31] <Andrio> life*
#144 [01:31] <Andrio> and no, it wouldn't be quicker.
#145 [01:31] <Andrio> ??> minecrafthelp win/DXDiag
#146 [01:31] <Absol> minecrafthelp: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#147 [01:32] <ChunkieMiner> Andrio: I did the dxdiag instructions
#148 [01:32] <ChunkieMiner> and I pasted it
#149 [01:32] <Andrio> ok
#150 [01:32] <minecrafthelp> same
#151 [01:32] <ChunkieMiner> what do I do now?
#152 [01:32] <Andrio> show me the link to the post.
#153 [01:33] <ChunkieMiner> http://paste.ubuntu.com/14086397/
#154 [01:33] <minecrafthelp> http://paste.ubuntu.com/14086412/
#155 [01:33] <Andrio> minecrafthelp, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#156 [01:34] <Andrio> Or Windows 8.1.
#157 [01:34] <ChunkieMiner> What about me?
#158 [01:34] * PolluterMann [PolluterMann@notlogged] has joined #minecrafthelp
#159 [01:35] <Andrio> ChunkieMiner, try installing this driver: https://downloadcenter.intel.com/download/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-28-4332-
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#161 [01:36] <ChunkieMiner> I'll come back to you when it's all done and I'll tell you if it works
#162 [01:36] <ChunkieMiner> bye for now
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#169 [01:52] <ChunkieMiner> Andrio: It wasn't appropriate for my machine I think so it denied installing
#170 [01:53] <ChunkieMiner> want the error that comes up when I try to launch?
#171 [01:54] * ChunkieMiner_ [ChunkieMiner_@notlogged] has joined #minecrafthelp
#172 [01:54] <ChunkieMiner_> Hello?
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#175 [01:56] <ChunkieMiner_> Andrio: you there?
#176 [01:56] <austin_> what time does the xbox 360 update come out
#177 [01:57] <Andrio> ChunkieMiner, did you grab the win64 .exe?
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#181 [01:59] <austin_> what time does the xbox 360 update come out
#182 [02:04] <minecrafthelp> is there a way to get your money back
#183 [02:05] <Andrio> ??> minecrafthelp account/refund
#184 [02:05] <Absol> minecrafthelp: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
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#186 [02:10] <ChunkieMiner_> Andrio: I did
#187 [02:10] * hammody_6272 [hammody_6272@notlogged] has quit. (Quit: Web client closed)
#188 [02:10] <ChunkieMiner_> It didn't work though
#189 [02:10] <Andrio> mm
#190 [02:11] * ExoKruzer [ExoKruzer@notlogged] has quit. (Ping timeout: 195 seconds)
#191 [02:13] <ChunkieMiner_> Wanna see the error log from launching Minecraft?
#192 [02:14] <ChunkieMiner_> Andrio: ?
#193 [02:15] <Andrio> ok
#194 [02:16] <ChunkieMiner_> http://paste.ubuntu.com/14086479/
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#196 [02:19] <ChunkieMiner_> Andrio: did you check it out?
#197 [02:19] * TomTomGoFast [TomTomGoFast@notlogged] has joined #minecrafthelp
#198 [02:19] <Andrio> Yeah.
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#203 [02:22] <ChunkieMiner_> and what can I do about it Andrio ?
#204 [02:23] <Andrio> I'd try updating your graphics driver, but failing that, I'm not sure.
#205 [02:25] <ChunkieMiner_> It's up-to-date
#206 [02:26] * MinecraftDude [MinecraftDude@notlogged] has joined #minecrafthelp
#207 [02:26] <MinecraftDude> umm.... hi.. can anyone tell me why my minecraft doesn't launch?
#208 [02:27] <MinecraftDude> anyONE?
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#213 [02:54] <SKYSeverin> My Minecraft is crashing and the Support page told me to post this link: http://paste.ubuntu.com/14086640/
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#218 [02:58] <Andrio> SKYSeverin, edit your Minecraft launcher profile to use version 1.7.2,
#219 [02:58] <Andrio> then install this driver: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
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#221 [02:59] <SKYSeverin> ok is this gonna work in 1.8.9?
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#223 [03:00] * techno156 [techno156@notlogged] has quit. (Ping timeout: 206 seconds)
#224 [03:05] <Andrio> No
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#226 [03:09] * Kapiteinlkip [Kapiteinlkip@notlogged] has joined #minecrafthelp
#227 [03:10] <Kapiteinlkip> Ik heb minecraft gekocht maar kan alleen de demo spelen
#228 [03:11] <Kapiteinlkip> Wat moet ik doen?
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#233 [03:14] <Noah_> Excuse me? Does anyone know how to stop this issue [Server thread/INFO]: GiuseppeStark lost connection: TranslatableComponent{key='disconnect.genericReason', args=[Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host], siblings=[], style=Style{hasParent=false, color=null, bold=null, italic=null, underlined=null, obfuscated=null, clickEvent=null, hoverEvent=null}}
#234 [03:14] <Noah_> A player is getting it on my server
#235 [03:14] <Kapiteinlkip> Sorry, i dont know
#236 [03:14] <Kapiteinlkip> Can you help me?
#237 [03:17] <Andrio> Noah_, are they seeing any problem on their end?
#238 [03:17] <Andrio> ??> Kapiteinlkip account/bug/demo
#239 [03:17] <Absol> Kapiteinlkip: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
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#241 [03:19] <Kapiteinlkip> I have seen that, but i have bought it a copple days ago and i can play demo
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#243 [03:26] <Noah_> On their end they are getting 'Connection was forcibly closed by the remote host'
#244 [03:26] * kemalz [kemalz@notlogged] has joined #minecrafthelp
#245 [03:26] <Noah_> Sorry I was afk
#246 [03:27] * kemalz [kemalz@notlogged] has quit. (Client Quit)
#247 [03:27] <Andrio> Noah_, are they using the correct version of Minecraft?
#248 [03:27] <Noah_> Yep! they sure are
#249 [03:27] <Noah_> They can play for a few minutes then it closes
#250 [03:28] <Andrio> Hm
#251 [03:29] * Naruto007 [Naruto007@notlogged] has joined #minecrafthelp
#252 [03:30] <Noah_> If I Ping the player it comes back with perfect ping and no interruptions
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#260 [03:37] <Noah_> No Idea?
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#264 [03:45] <oskylro> I want to give more ram to minecraft but it doesnt work. Can you help please?
#265 [03:45] <CrystalMare> oskylro vanilla minecraft will run fine without allocating more memory.
#266 [03:47] <oskylro> Yes but it runs out if i use a big resorcepack or try to run some mods.
#267 [03:47] <Noah_> Is nobody able to address my Issue ><?
#268 [03:47] <CrystalMare> oskylro in the launcher, you can edit your profile
#269 [03:47] <CrystalMare> Tick the box, "JVM Agruments"
#270 [03:48] <CrystalMare> -Xmx1G means 1gigabyte, you can change this to 2GB -Xmx2G
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#272 [03:48] <CrystalMare> or 1.5GB like this: -Xmx1500M
#273 [03:48] <oskylro> Yes i know i tryed but it changes a maximum of 10 mb
#274 [03:48] <CrystalMare> What was the argument you used ?
#275 [03:49] <CrystalMare> Paste it
#276 [03:50] <oskylro> -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M i put 1.5 but i didnt work
#277 [03:50] <CrystalMare> Sent me the one you tried
#278 [03:50] <oskylro> -Xmx1500M -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy
#279 [03:51] <CrystalMare> ??> oskylro win/dxdiag
#280 [03:51] <Absol> oskylro: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#288 [04:12] <oskylro_> I cant put more ram in minecarft. I have a DxDiag: http://paste.ubuntu.com/14086900/
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#290 [04:13] <CrystalMare> oskylro_ open the Run menu, Windows Key + R
#291 [04:13] <CrystalMare> Type cmd and press enter
#292 [04:13] <CrystalMare> Now type: java -version
#293 [04:14] <CrystalMare> Does it say Java HotSpot 64-bit server VM ?
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#295 [04:16] <oskylro_> yes it does
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#297 [04:17] <CrystalMare> Are you getting any errors in the minecraft launcher when you are attempting to launch ?
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#300 [04:18] <oskylro> Yes it does say java hotspot 64bit server vm
#301 [04:19] <CrystalMare> And when you attempt to launch, is there any errors in the minecraft launcher log ?
#302 [04:19] <Jake> I've paid £7.50 for this app and now it's stopped working my son won't stop screaming
#303 [04:20] <oskylro> I dont thinck so?!
#304 [04:20] <oskylro> I dont really know.
#305 [04:21] <CrystalMare> oskylro in the profile editor
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#307 [04:21] <CrystalMare> Tick the box "Launcher Visibility"
#308 [04:21] <CrystalMare> And set it to "keep launcher open"
#309 [04:23] <CrystalMare> If you launch the game now, a new tab called "Game Output" should appear
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#311 [04:24] <oskylro> Yes it appeared
#312 [04:25] <CrystalMare> Send me the output
#313 [04:25] <CrystalMare> ??> oskylro paste
#314 [04:25] <Absol> oskylro: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#316 [04:27] <oskylro> I have optifine so there is a lot from it ! here it is : http://paste.ubuntu.com/14086966/
#317 [04:28] <CrystalMare> ??> oskylro mods
#318 [04:28] <Absol> oskylro: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#319 [04:28] <Absol> oskylro: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#320 [04:29] <CrystalMare> I can't help you if you have mods installed
#321 [04:29] <CrystalMare> ??> CrystalMare index
#322 [04:29] <Absol> CrystalMare: See https://cp.ae97.net/factoid for the Absol Database System
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#324 [04:30] <oskylro> Wait i will send you a game output on a version without mods
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#326 [04:31] <oskylro> Here: http://paste.ubuntu.com/14086978/
#327 [04:31] <oskylro> Please look
#328 [04:31] <CrystalMare> Does the game crash ?
#329 [04:32] <oskylro> no i have my game open and also the launcher with the game output
#330 [04:32] <CrystalMare> Okay, have you increased the memory on your machine ?
#331 [04:32] <CrystalMare> err game*
#332 [04:33] <oskylro> Yes still nothing
#333 [04:35] <CrystalMare> When you try to launch it with more memory
#334 [04:35] <CrystalMare> Send me the output of the game again
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#338 [04:38] <oskylro> http://paste.ubuntu.com/14087009/
#339 [04:39] <CrystalMare> oskylro so the game lauches just fine ?
#340 [04:40] <CrystalMare> If you are ingame, Press F3
#341 [04:40] <CrystalMare> what does it say in the top-right
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#345 [04:42] <Afootpluto> CrystalMare, you can do ??< index and Absol will send the link in a notice
#346 [04:42] <oskylro> java 1.8.0_25 64bit mem:47% 200/494MB allocated: 70% 350MB
#347 [04:42] <CrystalMare> Afootpluto thank you
#348 [04:43] <CrystalMare> oskylro, it launched with only 500MB memory
#349 [04:43] <CrystalMare> You didn't do it right.
#350 [04:44] <oskylro> Yea i know but if i go in the launcher and go to edit profile for the game that is now launched here it wat it is :-Xmx2G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy
#351 [04:44] <CrystalMare> I just tried that, and it worked just fine/
#352 [04:45] <CrystalMare> http://i.imgur.com/KXnQg49.png
#353 [04:46] <oskylro> ok i know i tried it again but it still remains at 499 M
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#356 [04:48] <oskylro> wait a bit
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#361 [04:52] <psundell32> i can't login
#362 [04:53] <psundell32> I try to login i reset my password a bunch of times but i can't login to minecraft
#363 [04:53] <psundell32> i had 2 minecraft accounts and none of them work
#364 [04:54] <CrystalMare> psundell32 you are being throttled
#365 [04:54] <psundell32> sorry?
#366 [04:54] <CrystalMare> After entering your password wrong 3 times, it blocks you from logging in for an hour
#367 [04:55] <psundell32> but i entered it right the first time
#368 [04:55] <Chromaryu> ??> psundell32 login/throttle
#369 [04:55] <Absol> psundell32: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#370 [04:55] <Absol> psundell32: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#372 [04:55] <psundell32> i reset it
#373 [04:55] <psundell32> alreadu
#374 [04:55] <psundell32> but it wont work
#375 [04:55] <CrystalMare> That's because you are throttled.
#376 [04:55] <Anna> psundell32: wait three hours, then reset it
#377 [04:55] <psundell32> what
#378 [04:55] <psundell32> thats unfair
#379 [04:55] <Anna> the throttle is automatic and can not be removed
#380 [04:56] <Anna> it is there to stop people from brute force accesing accounts
#381 [04:56] <psundell32> can i have an account for now
#382 [04:56] <psundell32> can i have an account for now
#383 [04:56] <Anna> we can not give yiu a new account. You can just wait three hours
#384 [04:56] <psundell32> THats is not fir
#385 [04:56] <psundell32> fair
#386 [04:57] <psundell32> i am going to report you anna for unhelpful social skills
#387 [04:57] <oskylro> http://imgur.com/gallery/aj6vQQD/new Here CrystalMare a picture from my desktop .
#388 [04:57] <Anna> It can not be overridden. And it there to stop people from stealing your account, psundell32
#389 [04:57] <CrystalMare> Wow, rude lol
#390 [04:57] <Anna> psundell32: I did not put that there, I'm just telling you what happened
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#392 [04:57] <CrystalMare> psundell32 they are taking their free time to provide COMMUNITY support, and you are being rude to them.
#393 [04:57] <Anna> and whag you can do to fix it
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#395 [04:57] <oskylro> You can look please
#396 [04:57] <oskylro> ?
#397 [04:58] <psundell32> wait i have a second account can u check if it works
#398 [04:58] <psundell32> this is the username kingofengland11 and this is the password rd4nuvlmp3868gfjllmpvh8eii check why it is not working
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#400 [04:59] <CrystalMare> psundell32 trying another account wont get your around the block.
#401 [04:59] <psundell32> h this is the username kingofengland11 and this is the password rd4nuvlmp3868gfjllmpvh8eii check why it is not working
#402 [04:59] <psundell32> this is the username kingofengland11 and this is the password rd4nuvlmp3868gfjllmpvh8eii check why it is not working
#403 [04:59] <CrystalMare> oskylro I have no clue what is going on
#404 [04:59] <CrystalMare> ??> psundell32 scold/spam
#405 [04:59] <Anna> psundell32: try not to paste your password in public chat. You may want to change it now
#406 [04:59] <psundell32> this is my account check if it works
#407 [04:59] <psundell32> this is the username kingofengland11 and this is the password rd4nuvlmp3868gfjllmpvh8eii check why it is not working
#408 [04:59] <Anna> Also do not spam
#409 [04:59] <Anna> It will not work for *you* but may work for others
#410 [04:59] <psundell32> can u check that account
#411 [04:59] <Anna> the throttle is ip based, not username
#412 [05:00] <Anna> it will work for you again in three hours
#413 [05:00] <psundell32> oh no :(
#414 [05:00] <psundell32> fuk sake
#415 [05:00] <psundell32> thats not fair
#416 [05:00] <Anna> as long as you don't try log in during that time
#417 [05:00] <psundell32> fuking hell
#418 [05:00] <psundell32> thats not fair
#419 [05:00] <CrystalMare> No need to swear.
#420 [05:00] <psundell32> well take the time off
#421 [05:00] <psundell32> i might of typed it wromg
#422 [05:00] <psundell32> i want to play with my friends
#423 [05:01] <CrystalMare> Instead, why not try to go outside or enjoy the company of friends
#424 [05:01] <Anna> psundell32: As I said, it is automatic and no one can disable it
#425 [05:01] <psundell32> they are going to go holiday after 4 hours
#426 [05:01] <psundell32> well fuking as the host to get ri dog it
#427 [05:01] <psundell32> wtf
#428 [05:01] <Anna> Nobody can remove it, and we are just volunteers trying to help
#429 [05:02] <psundell32> well can i ask some head staff
#430 [05:02] <Anna> This channel is ran by volunteers
#431 [05:02] <CrystalMare> psundell32 we are not mojang. we can not help you with those things.
#432 [05:02] <oskylro> Ok Thank a lot and sorry for you time .Actually can you help me with another thing.Why i have some folders crating on my desktop and they get created again if i delete them . Are they needed on desktop for minecraft to run because i tried to move them to another folder and they created again
#433 [05:02] <Anna> And will likely be the only minecraft help channel you can find
#434 [05:02] <psundell32> send me the link plz
#435 [05:02] <CrystalMare> oskylro minecraft downloads some files it needs, like the java runtime
#436 [05:02] <Anna> psundell32: link to what?
#437 [05:02] <psundell32> fuking other live chat
#438 [05:03] <psundell32> fuk sake
#439 [05:03] <psundell32> wth
#440 [05:03] <Anna> there is none other than this
#441 [05:03] <psundell32> this is bull shit
#442 [05:03] <Absol> psundell32: Please keep it civil
#443 [05:03] <oskylro> they need to stay on desktop ?? i cant move them??
#444 [05:03] <Anna> psundell32: We told you what to do to fix your problem. There is nothing else that can be done
#445 [05:03] <CrystalMare> ??> psundell32 scold/attitude
#446 [05:03] <Absol> psundell32: The people in #minecrafthelp offering assistance have no affiliation with Mojang, and are volunteering their time. Please treat them, and #minecrafthelp, with respect.
#447 [05:03] <Absol> psundell32: We understand that if you're here, you're probably upset because something isn't working properly. Try to remember that we are volunteering our time to try to assist people such as yourself.
#448 [05:04] <psundell32> well there is no point as u can't fuking do anything
#449 [05:04] <CrystalMare> Then wait 3 hours and try again.
#450 [05:04] <Anna> Nothing can be done in this situation, and nothing needs to be. You can just wait three hours
#451 [05:04] <Anna> Be patient
#452 [05:04] <CrystalMare> We've told you what you need to do, and if you decide not to do so, then that is your own problem.
#453 [05:05] <oskylro> they need to stay on desktop ?? i cant move them??
#454 [05:05] <CrystalMare> oskylro if you move the Minecraft launcher to another folder, it will put the files elsewhere.
#455 [05:06] <CrystalMare> I recommend making a shortcut to your desktop, so you can easily access it.
#456 [05:06] <oskylro> Ok thanks a lot . Really nice work .Keep it up!
#457 [05:06] <CrystalMare> Cheers mate ;)
#458 [05:07] <CrystalMare> Have a nice day.
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#462 [05:08] <oskylro> You too Bye!
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#473 [05:35] <RandomCharacterString> good day can someone tell me why am i unable to connect to premium minecraft servers. ??? i get the authentication servers are currently in maintenance error even tho the status is green on the mojang help page
#474 [05:35] <RandomCharacterString> ??
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#504 [06:31] <baskeamnn> hey minecraft kept shutting down and i opptaded my card driver and no i cant log in
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#515 [06:49] <namoga> http://paste.ubuntu.com/14087550/ miren, al entrar en minecraft tuve un problema al iniciar sesión, es decir, hubo un bug. Seguí instrucciones y aquí estoy, lo que tengo es un enlace de lo que me dijeron que copiara, se los mostraré a continuación : http://paste.ubuntu.com/14087550/
#516 [06:50] <namoga> Por favor, les ruego que lo solucionen lo antes posible, Gracias!
#517 [06:53] * jack55337 [jack55337@notlogged] has quit. (Ping timeout: 204 seconds)
#518 [06:54] <namoga> Por favor ayudenme con lo que les dije.
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#521 [06:55] <namoga> http://paste.ubuntu.com/14087550/ miren, al entrar en Minecraft Tuve Un Problema al Iniciar Sesión, es Decir, bicho ONU Hubo. Seguí INSTRUCCIONES estoy y here, lo que tengo Es Un enlace de Lo Que Me Dijeron Que copiara, se los mostrare un Continuación: http://paste.ubuntu.com/14087550/
#522 [06:58] <namoga> NI PUTO CASO
#523 [06:59] <namoga> QUE OS DEN POR CULO A TODOS VAYA MIERDA DE STAFF COJONES
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#526 [07:06] <zih> \\\\
#527 [07:06] <zih> ]
#528 [07:07] <zih> jh2ridsfkl;r
#529 [07:07] <zih> rgtgt]ydg
#530 [07:07] <zih> rfrthfb
#531 [07:07] <zih> g
#532 [07:07] <zih> h
#533 [07:07] * Absol kicked zih from #minecrafthelp (Reason: ih :Stop spamming)
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#539 [07:13] <Gaemon1> I'm so Sad. I can't play !
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#541 [07:14] <TurboDwerg> http://paste.ubuntu.com/14087653/
#542 [07:14] <Gaemon1> The guy says I have to go to the shop and make windows 10 to be reinstalled cause there is probably a virus or something that is causing my game to fail starting.
#543 [07:15] <TurboDwerg> thnx
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#549 [07:17] <bladeace7> Im having an issue where no matter what server i join no matter what modpack or whatever it is i get invalid session
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#552 [07:18] <bladeace7> ive tried all the normal things such as restarting my computer or what have you
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#555 [07:18] <dig69> hello?
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#557 [07:18] <dig69> have a question about my realms server
#558 [07:18] <Gaemon1> hello, boss isn't there, it seems
#559 [07:19] <dig69> hmmm
#560 [07:19] <bladeace7> dig can i help i
#561 [07:19] <dig69> it's about my realms server
#562 [07:19] <Andrio> bladeace7, try logging out and back in.
#563 [07:19] <bladeace7> i did andrio
#564 [07:19] <bladeace7> i already said ive tried all the normal stuff
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#566 [07:20] <samsz> Hello guys! I have a simple question on minecraft xbox one .... Since today's major update they add ocean temple ... the question: Do ocean temples will spawn in my already existing game or do i have to create a new world ??
#567 [07:21] <bladeace7> new world unless you feel like loading a good deal more chunks in your worlds
#568 [07:21] <Gaemon1> it seams obvious that it will not, but I can be wrong.
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#571 [07:21] <samsz> thx
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#575 [07:23] <Gaemon1> http://paste.ubuntu.com/14087705/ http://paste.ubuntu.com/14087704/
#576 [07:23] * Crystal|AFK is now known as CrystalMare
#577 [07:24] <Gaemon1> PPPlease me help me
#578 [07:24] <Gaemon1> White screen Mojang Freeze at startup
#579 [07:24] <Gaemon1> two weeks issu
#580 [07:24] * bruno8 [bruno8@notlogged] has joined #minecrafthelp
#581 [07:25] <Gaemon1> tried all the kinky !
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#583 [07:28] * dig69 [dig69@notlogged] has joined #minecrafthelp
#584 [07:28] <dig69> any able to change the idlekick time on a realms server?
#585 [07:28] <dig69> getting booted on long cart rides
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#591 [07:33] <dig69> anyone have a realms server? or know anything about them?
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#593 [07:34] <Gaemon1> please ping me at gael.fichet@gmail.com
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#608 [07:47] <Slide85> Hello. http://paste.ubuntu.com/14087808/
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#618 [07:53] <einen_noob> i have a problem with minecraft pls help me
#619 [07:54] <einen_noob> pls help me
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#628 [08:07] <Badasscop965> hi i have a problem the problem is that when i go to play minecraft is says i can't and it says i have to upgrade the grapic drivers but i don't know how to
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#630 [08:08] <Badasscop965> hello?
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#632 [08:09] <Badasscop965> is anybody there?
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#636 [08:11] <phgame> o meu minecraft ele aparece relatório de crash,já baixei intel e não da certo
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#665 [08:41] <cloudof> help you
#666 [08:41] <cloudof> help me
#667 [08:41] <cloudof> mcpr.exe
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#671 [08:42] <cloudof> hi
#672 [08:42] <cloudof> help me
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#674 [08:43] <samsz> Hi guys! I have a question for minecraft xbox one edition ... Since the new update, do ocean temples will pawn in my already existing world or do i have to make a new world ?
#675 [08:44] <cloudof> my minecraft gives me an error. the error is this java.lang,nullpointerException: group
#676 [08:45] * shaketan_ [shaketan_@notlogged] has joined #minecrafthelp
#677 [08:46] <samsz> Hi guys! I have a question for minecraft xbox one edition ... Since the new update, do ocean temples will pawn in my already existing world or do i have to make a new world ?
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#680 [08:47] <samsz> webchat@5468354F.cm-12-1a.dynamic.ziggo.nl] has quit [Client Quit] [09:46] == loes [webc
#681 [08:47] <samsz> Hi guys! I have a question for minecraft xbox one edition ... Since the new update, do ocean temples will pawn in my already existing world or do i have to make a new world ?
#682 [08:47] * shaketan_ [shaketan_@notlogged] has quit. (Client Quit)
#683 [08:47] <Jess> I have got an account that I have used in the past. It is still working and everything. I login and it says incorrect. And all about migrating your account. When I click to do so I enter the information and then click "Migrate Account" and then this shows "Error! Your Minecraft account has already been migrated to a Mojang account.Go to the log in page and use your e-mail address to login." But I have no clue what the email address is. Any tips?
#684 [08:48] <Jess> Or ways that I can re-migrate my account?
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#687 [08:50] <Javi> hello
#688 [08:51] <Javi> im have a problem
#689 [08:51] <Jess> I have got an account that I have used in the past. It is still working and everything. I login and it says incorrect. And all about migrating your account. When I click to do so I enter the information and then click "Migrate Account" and then this shows "Error! Your Minecraft account has already been migrated to a Mojang account.Go to the log in page and use your e-mail address to login." But I have no clue what the email address is. Any tips?
#690 [08:51] <Javi> i have the same problem
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#695 [08:57] <Cobble_crafter> hello
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#701 [09:01] <omar> i need helpe i cant play minecraft
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#705 [09:07] <Cobble_crafter> hello
#706 [09:09] <Cobble_crafter> my problem is that my graphic driver is not working or not updated
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#709 [09:09] <Clock> Cobble_crafter, post the link to your dxdiag
#710 [09:10] <Cobble_crafter> http://paste.ubuntu.com/14088154/
#711 [09:11] <Clock> Cobble_crafter, your graphics card is not supported on windows 8, downgrade to windows 7 or get a new computer
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#717 [09:13] <iShypperPvP_> http://paste.ubuntu.com/14088260/
#718 [09:16] * PvPmaster_090 [PvPmaster_090@notlogged] has joined #minecrafthelp
#719 [09:16] <PvPmaster_090> I got a crash when i start up my minecraft, I downloaded Windows 10, http://paste.ubuntu.com/14088273/ is my link
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#721 [09:17] <PvPmaster_090> Who can help me
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#736 [09:34] <DillonsGAMER> who wants to join my minecraft server?
#737 [09:34] * Crystal|AFK is now known as CrystalMare
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#739 [09:34] <DillonsGAMER> DillonsGAMER.aternos.me
#740 [09:34] <DillonsGAMER> add this server and tell me so i can start it up
#741 [09:35] <CrystalMare> DillonsGAMER, we dont apreciate advertising here.
#742 [09:35] <DillonsGAMER> what?
#743 [09:35] * lol [lol@notlogged] has joined #minecrafthelp
#744 [09:35] <DillonsGAMER> im just asking if anyone wants to play
#745 [09:35] <CrystalMare> You not advertise your minecraft server here.
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#748 [09:35] <CrystalMare> That is considered advertising.
#749 [09:35] <CrystalMare> This is a support channel.
#750 [09:35] <DillonsGAMER> you butthurt?
#751 [09:35] <CrystalMare> Excuse me ?
#752 [09:36] <Chromaryu> >.>
#753 [09:36] <DillonsGAMER> get outside and get a tan you freak
#754 [09:36] <CrystalMare> Wug, you around ?
#755 [09:36] * CubeTheThird kicked DillonsGAMER from #minecrafthelp (Reason: illonsGAMER :DillonsGAMER)
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#757 [09:36] <CrystalMare> Or That
#758 [09:36] <CubeTheThird> :3
#759 [09:36] <Chromaryu> That.
#760 [09:36] <Chromaryu> wd CubeTheThird
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#762 [09:37] * CubeTheThird goes back to eating breakfast
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#780 [10:04] <nicolajmann> minecraftname: nicolajmann can only play offline, why i had this account in many years
#781 [10:04] <CubeTheThird> nicolajmann, you mean when you login, it only says play offline?
#782 [10:04] <nicolajmann> yes
#783 [10:04] <CubeTheThird> nicolajmann, what anti-virus and firewall software do you have?
#784 [10:05] <nicolajmann> nothing
#785 [10:05] <CubeTheThird> nicolajmann, ok.. them I'm gonna recommend a malware scan
#786 [10:05] <CubeTheThird> ??> nicolajmann av/adwcleaner
#787 [10:05] <Absol> nicolajmann: ADWCleaner is an utility to clean a PC which is infested with malware.
#788 [10:05] <nicolajmann> maby windows
#789 [10:05] <Absol> nicolajmann: Download it here: https://toolslib.net/downloads/finish/1/
#790 [10:06] <nicolajmann> try now
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#794 [10:11] <yo123_the_crazy> sorry, trying to back to my original Q at around 1130'ish
#795 [10:11] <CubeTheThird> ...what?
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#798 [10:12] <nicolajmann> no virus at all
#799 [10:12] <CubeTheThird> ??> nicolajmann tools/hjt
#800 [10:12] <Absol> nicolajmann: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#801 [10:12] <Absol> nicolajmann: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#806 [10:18] <yo123_the_crazy> I'm trying to install minecraft but have "Pixel format not accelerated" problem. Here is an address to my system info: http://paste.ubuntu.com/14088630/ Any help would be appreciated. Thanks.
#807 [10:20] <nicolajmann> it is about hijackit
#808 [10:20] <CubeTheThird> yo123_the_crazy, one moment
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#810 [10:21] <CubeTheThird> yo123_the_crazy, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#812 [10:21] <CubeTheThird> yo123_the_crazy, also, because of how old your graphics chipset is, on windows 7 you won't be able to play the most recent version of the game
#813 [10:22] <SlamASteve> Hey, does anyone know how MCPE can play multiplayer with MCPC with the newest versions? Thanks!
#814 [10:22] <yo123_the_crazy> CubeTheThird. Thanks! I will look at upgrading. Cheers.
#815 [10:22] <CubeTheThird> SlamASteve, MCPE is not compatible with MCPC
#816 [10:22] <CubeTheThird> SlamASteve, it is however compatible with the MCW10 beta
#817 [10:23] <SlamASteve> But it says in the description on the iStore that it can...... Maybe I just misread... Thanks though!
#818 [10:23] <CubeTheThird> SlamASteve, ya nope. Only the windows 10 beta edition
#819 [10:23] <SlamASteve> Ok thanks
#820 [10:24] <SlamASteve> So, do you think that the PE version will ever be just like PC?
#821 [10:25] <nicolajmann> the program i shall downloade, is it hijackit ???
#822 [10:25] <CubeTheThird> SlamASteve, due to hardware limitations, I doubt they will ever be identical. That being said, it's likely in the distant future they will be compatible too
#823 [10:25] <CubeTheThird> nicolajmann, trend micro hijackthis
#824 [10:25] <nicolajmann> ok
#825 [10:25] * GregHeff1243 [GregHeff1243@notlogged] has joined #minecrafthelp
#826 [10:25] <SlamASteve> Yeah that would be cool but it would be even cooler if there were horses:(
#827 [10:26] * Mj [Mj@notlogged] has joined #minecrafthelp
#828 [10:27] <nicolajmann> i had paste it
#829 [10:28] <Mj> i tried to change the email associated with my minecraft account and it completely messed everything up. I can't log in anymore. Minecraft.net doesn't recognise anything of mine anymore
#830 [10:28] <CubeTheThird> nicolajmann, give the link to your paste here
#831 [10:28] * palestina [palestina@notlogged] has joined #minecrafthelp
#832 [10:28] <CubeTheThird> Mj, test your email on http://www.minecraft.net/retrievename
#833 [10:28] * levyrayan [levyrayan@notlogged] has joined #minecrafthelp
#834 [10:29] * Explosion_Player [Explosion_Player@notlogged] has joined #minecrafthelp
#835 [10:29] <nicolajmann> http://paste.ubuntu.com/14088692/
#836 [10:29] * palestina [palestina@notlogged] has quit. (Client Quit)
#837 [10:29] <nicolajmann> is ti correct
#838 [10:29] * GregHeff1243 [GregHeff1243@notlogged] has quit. (Ping timeout: 204 seconds)
#839 [10:29] <Explosion_Player> ------------------ System Information ------------------ Time of this report: 12/18/2015, 14:23:42 Machine name: MOISES-PC Operating System: Windows 10 Home 32-bit (10.0, Build 10586) (10586.th2_release.151121-2308) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: O.E.M System Model: O.E.M BIOS: BIOS Date: 08/06/09 09:11:47 Ver: 08.00.
#840 [10:29] <CubeTheThird> Explosion_Player, paste it onto http://paste.ubuntu.com and give the URL here.
#841 [10:30] <CubeTheThird> nicolajmann, according to your report, you have AVG anti-virus
#842 [10:30] <CubeTheThird> nicolajmann, disable utorrent and hamachi
#843 [10:30] <Explosion_Player> so what i do
#844 [10:31] <CubeTheThird> Explosion_Player, again, paste the report onto http://paste.ubuntu.com and give the URL here.
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#846 [10:31] * SlamASteve [SlamASteve@notlogged] has quit. (Ping timeout: 204 seconds)
#847 [10:31] <Explosion_Player> http://paste.ubuntu.com/14088712/
#848 [10:31] * Hardyng [Hardyng@notlogged] has joined #minecrafthelp
#849 [10:32] <Explosion_Player> this?
#850 [10:32] <CubeTheThird> Explosion_Player, you did not paste the complete report
#851 [10:32] * snowber [snowber@notlogged] has joined #minecrafthelp
#852 [10:32] <Hardyng> I can't login into my mojang account, even though I just changed my password and everything is fine... I could like 30 minutes ago. Somebody have any idea?
#853 [10:32] <CubeTheThird> ??> Hardyng login/throttle
#854 [10:32] <Absol> Hardyng: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#855 [10:33] <Absol> Hardyng: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#856 [10:33] <Explosion_Player> ;-;
#857 [10:33] * snowber [snowber@notlogged] has quit. (Client Quit)
#858 [10:33] <Hardyng> Awww that's it. Thanks for help, I think there should be information about this
#859 [10:34] <nicolajmann> utorrent is gone, can´t find hamachi
#860 [10:34] * Hardyng [Hardyng@notlogged] has quit. (Client Quit)
#861 [10:34] <Explosion_Player> I click play and it appears
#862 [10:34] <Explosion_Player> Minecraft Version: 1.8 Operating System: Windows 10 (x86) version 10.0 Java Version: 1.8.0_66, Oracle Corporation Java VM Version: Java HotSpot(TM) Client VM (mixed mode), Oracle Corporation Memory: 31730888 bytes (30 MB) / 93052928 bytes (88 MB) up to 518979584 bytes (494 MB) JVM Flags: 2 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx512M IntCache: cache: 0, tcache: 0, allocated: 0,
#863 [10:35] <Explosion_Player> OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread. GL Caps: Using VBOs: No Is Modded: Probably not. Jar signature remains and client brand is untouched. Type: Client (map_client.txt) Resource Packs: [] Current Language: ~~ERROR~~ NullPointerException: null Profiler Position: N/A (disabled)
#864 [10:35] <CubeTheThird> Explosion_Player, stop flooding the chatroom
#865 [10:35] * PvPmaster_090 [PvPmaster_090@notlogged] has joined #minecrafthelp
#866 [10:35] <Explosion_Player> ;-;
#867 [10:35] <CubeTheThird> Explosion_Player, again, paste the COMPLETE dxdiag report onto http://paste.ubuntu.com and give the URL here.
#868 [10:35] <PvPmaster_090> Can someone help me, my minecraft is crashin the whole time, i downloaden Windows 10: http://paste.ubuntu.com/14088745/
#869 [10:36] * guilherme [guilherme@notlogged] has joined #minecrafthelp
#870 [10:37] <CubeTheThird> PvPmaster_090, delete your minecraft launcher and get the newer one from https://minecraft.net/download
#871 [10:37] <PvPmaster_090> Okay thanks
#872 [10:37] * Mj [Mj@notlogged] has quit. (Quit: Web client closed)
#873 [10:38] <Explosion_Player> I glued the report http://paste.ubuntu.com/
#874 [10:38] <Explosion_Player> so...
#875 [10:39] <CubeTheThird> Explosion_Player, now give the URL to your paste here
#876 [10:39] <Explosion_Player> this? http://paste.ubuntu.com/14088758/
#877 [10:40] <CubeTheThird> Explosion_Player, yes one moment
#878 [10:40] <Explosion_Player> ok
#879 [10:40] <CubeTheThird> Explosion_Player, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#880 [10:40] * DoudouXXL [DoudouXXL@notlogged] has joined #minecrafthelp
#881 [10:40] <PvPmaster_090> CubeTheThird, it worked, Thank you ands have a nice day:D
#882 [10:40] <CubeTheThird> you too :3
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#884 [10:40] * PvPmaster_090 [PvPmaster_090@notlogged] has quit. (Quit: Web client closed)
#885 [10:41] <Explosion_Player> THANKS!!!
#886 [10:43] * DoudouXXL [DoudouXXL@notlogged] has quit. (Client Quit)
#887 [10:44] * Shooter [Shooter@notlogged] has joined #minecrafthelp
#888 [10:44] <Shooter> Hello, I Would Like Some Help.
#889 [10:44] * igor [igor@notlogged] has joined #minecrafthelp
#890 [10:45] <Shooter> Hello, I Would Like Some Help.
#891 [10:45] * igor [igor@notlogged] has quit. (Client Quit)
#892 [10:45] <CubeTheThird> Shooter, with?
#893 [10:45] <Shooter> When ever i try using the minecraft launcher it says its corrupted. Then if i reinstall it's still corrupted.
#894 [10:46] <nicolajmann> can i have my account back if it is hijacked
#895 [10:46] <CubeTheThird> Shooter, what anti-virus and firewall software do you have?
#896 [10:46] <CubeTheThird> nicolajmann, .. what? your issue has nothing to do with your account. Something is blocking the launcher from connecting to the internet
#897 [10:47] <Shooter> None, just windows defender (I Think thats what its called)
#898 [10:47] <Shooter> I Unblocked everything that minecraft needs to run.
#899 [10:47] * angelo [angelo@notlogged] has quit. (Quit: Web client closed)
#900 [10:47] <Shooter> And Im right next to my router. (well acouple of feet away)
#901 [10:47] <nicolajmann> it is the same with another computer
#902 [10:48] <CubeTheThird> Shooter, open C:\Program Files(x86)\Minecraft
#903 [10:48] <CubeTheThird> nicolajmann, did you remove hamachi?
#904 [10:48] <Shooter> Okay
#905 [10:49] <CubeTheThird> Shooter, there, delete everything in that folder, and reinstall
#906 [10:49] <Shooter> minecraft isnt there
#907 [10:50] <Shooter> Just default windows stuff.
#908 [10:50] <CubeTheThird> Shooter, in program files?
#909 [10:50] <Shooter> Yeah and when i download its apprently corrupted
#910 [10:50] <CubeTheThird> Shooter, did you download the exe or the msi?
#911 [10:50] <Shooter> msi
#912 [10:51] * YellowHeadPhones [YellowHeadPhones@notlogged] has joined #minecrafthelp
#913 [10:51] * ted_ [ted_@notlogged] has joined #minecrafthelp
#914 [10:51] <CubeTheThird> Shooter, are you looking in program files, or program files (x86)?
#915 [10:51] <Shooter> (x86)
#916 [10:51] <nicolajmann> what is hamachi
#917 [10:51] * ted_ [ted_@notlogged] has quit. (Client Quit)
#918 [10:52] <CubeTheThird> nicolajmann, it's a sketchy tunneling program
#919 [10:52] <CubeTheThird> nicolajmann, may show up as Log Me In hamachi
#920 [10:52] <Shooter> I Reset my pc yesterday so.
#921 [10:52] <CubeTheThird> Shooter, ok, try the alternate launcher I suppose
#922 [10:52] <CubeTheThird> ??> Shooter dl/win/alternate
#923 [10:52] <Absol> Shooter: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#924 [10:52] <Shooter> Minecraft was running perfectly yesterday also, but now its not workin
#925 [10:53] * leon1504 [leon1504@notlogged] has joined #minecrafthelp
#926 [10:54] <Shooter> It works, where dose the minecraft launcher end up when its done
#927 [10:54] <Shooter> just so i can play.
#928 [10:56] <CubeTheThird> Shooter, that file is the launcher
#929 [10:56] <CubeTheThird> Shooter, just put it where you want it
#930 [10:56] <Shooter> Okay
#931 [10:56] * meine [meine@notlogged] has joined #minecrafthelp
#932 [10:56] <nicolajmann> ok hamachi is gone
#933 [10:56] * leon1504 [leon1504@notlogged] has quit. (Ping timeout: 204 seconds)
#934 [10:56] * jhonatam [jhonatam@notlogged] has joined #minecrafthelp
#935 [10:57] <meine> minecraft isnt working why?
#936 [10:57] <Shooter> Thanks For The Help! Well I Will Be On My Way.
#937 [10:57] <Shooter> Thanks For The Help! Well I Will Be On My Way.
#938 [10:57] * jhonatam [jhonatam@notlogged] has left #minecrafthelp
#939 [10:57] * meine [meine@notlogged] has quit. (Client Quit)
#940 [10:57] <Shooter> Also shout out to @cubethethird for being a exelent helper with my problem
#941 [10:58] <CubeTheThird> nicolajmann, reboot your computer and try the launcher again
#942 [10:58] * meine [meine@notlogged] has joined #minecrafthelp
#943 [10:58] <meine> 😍😍🔐🔐🔐🔐🌎🌎🌎💓💓
#944 [10:58] <YellowHeadPhones> help please my minecraft pixel format is not accelerated so minecraft wont open http://paste.ubuntu.com/14088802/
#945 [10:58] <CubeTheThird> meine, do you need something?
#946 [10:58] <nicolajmann> thanks
#947 [10:59] <CubeTheThird> YellowHeadPhones, one moment
#948 [10:59] <YellowHeadPhones> thanks
#949 [10:59] <meine> yes minecraft isnt working
#950 [10:59] * nicolajmann [nicolajmann@notlogged] has quit. (Quit: Web client closed)
#951 [10:59] <CubeTheThird> meine, what's the problem with it?
#952 [10:59] <meine> my minecraft pixel format is not accelerated
#953 [11:00] <CubeTheThird> YellowHeadPhones, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2032
#954 [11:00] <YellowHeadPhones> k
#955 [11:00] <CubeTheThird> YellowHeadPhones, note, you have 32 bit windows, but your computer should be using 64 bit windows
#956 [11:00] <meine> thns
#957 [11:00] <CubeTheThird> meine, do you have a dxdiag report?
#958 [11:00] <meine> thanks
#959 [11:01] <YellowHeadPhones> k does that screw it up really bad
#960 [11:01] <YellowHeadPhones> ?
#961 [11:02] <CubeTheThird> YellowHeadPhones, no not bad. But you have 6 GB of RAM, and you can use max 4 with a 32 bit Operating System
#962 [11:02] <YellowHeadPhones> oh
#963 [11:02] <YellowHeadPhones> so i should get 64 bit?
#964 [11:03] <CubeTheThird> YellowHeadPhones, I would recommend it yes. That would however mean you have to reinstall windows
#965 [11:04] <YellowHeadPhones> yeh
#966 [11:05] <YellowHeadPhones> catalyst is downloading still...
#967 [11:07] * inbarkid [inbarkid@notlogged] has joined #minecrafthelp
#968 [11:08] <inbarkid> hello, i am trying to launch minecarft that i just got
#969 [11:09] <inbarkid> i get a message that i my graphics dirver is not up to date, it is updated to the latest it can be
#970 [11:09] <CubeTheThird> inbarkid, are you having trouble with it?
#971 [11:09] <CubeTheThird> ah
#972 [11:09] <CubeTheThird> inbarkid, do you have a dxdiag report?
#973 [11:09] * ExoKruzer_ [ExoKruzer_@notlogged] has joined #minecrafthelp
#974 [11:09] <inbarkid> http://paste.ubuntu.com/14088944/
#975 [11:09] <inbarkid> that should be it^
#976 [11:10] <CubeTheThird> ah
#977 [11:10] <CubeTheThird> inbarkid, sorry but unfortunately your graphics card is not supported on newer editions of Windows. You will either need to downgrade to Windows 8 (or lower) or use a different computer.
#978 [11:11] * GregHeff1243 [GregHeff1243@notlogged] has joined #minecrafthelp
#979 [11:11] <inbarkid> i have windows 8
#980 [11:11] * YellowHeadPhones [YellowHeadPhones@notlogged] has quit. (Ping timeout: 204 seconds)
#981 [11:11] <CubeTheThird> inbarkid, you have windows 8.1
#982 [11:11] * meine [meine@notlogged] has joined #minecrafthelp
#983 [11:11] <inbarkid> alright thank you very much
#984 [11:11] * inbarkid [inbarkid@notlogged] has quit. (Client Quit)
#985 [11:12] <meine> hello
#986 [11:12] <meine> minecraft isn working
#987 [11:12] * ExoKruzer__ [ExoKruzer__@notlogged] has quit. (Ping timeout: 195 seconds)
#988 [11:12] <CubeTheThird> meine, do you have a dxdiag report?
#989 [11:12] <meine> i dont now
#990 [11:12] * GregHeff1243 [GregHeff1243@notlogged] has quit. (Client Quit)
#991 [11:13] * pascal [pascal@notlogged] has quit. (Quit: Web client closed)
#992 [11:13] * meine [meine@notlogged] has quit. (Client Quit)
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#996 [11:16] * MustafaOsta [MustafaOsta@notlogged] has joined #minecrafthelp
#997 [11:16] <MustafaOsta> i need help setting up my IP and port for my minecraft server
#998 [11:17] <CubeTheThird> MustafaOsta, is the server running?
#999 [11:17] * DaanJK [DaanJK@notlogged] has joined #minecrafthelp
#1000 [11:17] <MustafaOsta> yeah i can access it via localhost
#1001 [11:17] * ExoKruzer_ [ExoKruzer_@notlogged] has quit. (Ping timeout: 190 seconds)
#1002 [11:18] <CubeTheThird> MustafaOsta, ok. Have you port forwarded or are you trying to set that up?
#1003 [11:18] <MustafaOsta> im trying to set that up
#1004 [11:18] <CubeTheThird> MustafaOsta, what is your router's brand and model number?
#1005 [11:18] <MustafaOsta> tplink tlwr45
#1006 [11:19] * Belonar [Belonar@notlogged] has joined #minecrafthelp
#1007 [11:20] <CubeTheThird> MustafaOsta, ok this isn't the exact same model, but the instructions should be similar: http://portforward.com/english/routers/port_forwarding/TP-Link/TL-WR541G/Minecraft_Server.htm
#1008 [11:20] <Belonar> Hi. I need help. I try to log in and a message comes "Invalid Credentials"
#1009 [11:21] <CubeTheThird> Belonar, have you tried resetting your password?
#1010 [11:21] <Belonar> Jes
#1011 [11:21] <Belonar> Yes
#1012 [11:22] <CubeTheThird> ??> Belonar login/throttle
#1013 [11:22] <Absol> Belonar: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1014 [11:22] <Absol> Belonar: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1015 [11:22] <MustafaOsta> should i use PFconfig ?
#1016 [11:22] <Belonar> Ups
#1017 [11:22] <Belonar> I faild login after that a lot
#1018 [11:22] <Belonar> because I tryed
#1019 [11:22] <CubeTheThird> MustafaOsta, yes, to find your local IP address
#1020 [11:23] * fhgmj [fhgmj@notlogged] has joined #minecrafthelp
#1021 [11:23] <CubeTheThird> MustafaOsta, wait.. pfconfig? do you mean ipconfig?
#1022 [11:23] <Belonar> Can you unlock your IP when you are blocked for 3 h?
#1023 [11:23] * fhgmj [fhgmj@notlogged] has quit. (Client Quit)
#1024 [11:23] <CubeTheThird> Belonar, no.. it doesn't work that way
#1025 [11:23] <MustafaOsta> no pfconfig from the site u gave me
#1026 [11:23] <CubeTheThird> Belonar, it unlocks after 3h
#1027 [11:24] <Belonar> Can you unlick=?
#1028 [11:24] <CubeTheThird> MustafaOsta, ah, no you don't need that
#1029 [11:24] * Jaanich [Jaanich@notlogged] has joined #minecrafthelp
#1030 [11:24] <Belonar> unlock?
#1031 [11:24] <CubeTheThird> Belonar, no. We don't work for Mojang here, and they wouldn't do that either for security reasons
#1032 [11:24] <Belonar> :( I neeeeeeedd to play
#1033 [11:25] * jufati [jufati@notlogged] has joined #minecrafthelp
#1034 [11:25] <CubeTheThird> Belonar, then connect through a different network, or wait 3 hours
#1035 [11:25] <Jaanich> My minecraft laggs extremly or even shuts off when im using a texture pack. without everything works fine and my PC performance is good enough
#1036 [11:25] * mac [mac@notlogged] has joined #minecrafthelp
#1037 [11:25] * jufati [jufati@notlogged] has quit. (Client Quit)
#1038 [11:25] <CubeTheThird> Jaanich, what texture pack?
#1039 [11:25] <Belonar> How can I use a other network
#1040 [11:25] * meine [meine@notlogged] has joined #minecrafthelp
#1041 [11:25] <meine> http://paste.ubuntu.com/14089058/
#1042 [11:26] <Jaanich> every texture pack
#1043 [11:26] <Jaanich> it doesnt matter which one
#1044 [11:26] <CubeTheThird> Belonar, use a mobile network, or take your computer somewhere else
#1045 [11:26] * mac [mac@notlogged] has quit. (Client Quit)
#1046 [11:26] <Belonar> Okay
#1047 [11:26] <CubeTheThird> ??> Jaanich win/dxdiag
#1048 [11:26] <Belonar> Thank you
#1049 [11:26] <Absol> Jaanich: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1050 [11:26] * Belonar [Belonar@notlogged] has quit. (Quit: Web client closed)
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#1053 [11:27] <MustafaOsta> iokay whats next ?
#1054 [11:27] <CubeTheThird> MustafaOsta, you followed all the instructions on the page I sent you?
#1055 [11:27] <MustafaOsta> yes
#1056 [11:28] <CubeTheThird> .mcping 77.42.228.150
#1057 [11:28] <ExtremeBot> CubeTheThird: Sorry, but 77.42.228.150:25565 appears to be down! (Request timed out)
#1058 [11:28] <CubeTheThird> MustafaOsta, what address did you forward port 25565 to?
#1059 [11:28] <MustafaOsta> to my router
#1060 [11:29] <CubeTheThird> MustafaOsta, .. no. You should forward it to your computer. Open cmd
#1061 [11:29] <MustafaOsta> oh to my pc ip address ?
#1062 [11:29] <CubeTheThird> yes
#1063 [11:29] <MustafaOsta> alright
#1064 [11:30] <MustafaOsta> done
#1065 [11:30] <CubeTheThird> .mcping 77.42.228.150
#1066 [11:30] <ExtremeBot> CubeTheThird: Sorry, but 77.42.228.150:25565 appears to be down! (Request timed out)
#1067 [11:30] <CubeTheThird> MustafaOsta, stop and start your server
#1068 [11:30] <MustafaOsta> alright
#1069 [11:31] <CubeTheThird> .mcping 77.42.228.150
#1070 [11:31] <ExtremeBot> CubeTheThird: Sorry, but 77.42.228.150:25565 appears to be down! (Request timed out)
#1071 [11:31] * BlockBasterK [BlockBasterK@notlogged] has joined #minecrafthelp
#1072 [11:32] <CubeTheThird> .mcping 77.42.228.150
#1073 [11:32] <ExtremeBot> CubeTheThird: Sorry, but 77.42.228.150:25565 appears to be down! (Request timed out)
#1074 [11:32] * rui [rui@notlogged] has joined #minecrafthelp
#1075 [11:32] <MustafaOsta> okay wut now ?
#1076 [11:32] * Smuffin [Smuffin@notlogged] has joined #minecrafthelp
#1077 [11:32] <CubeTheThird> .mcping 77.42.228.150
#1078 [11:33] <ExtremeBot> CubeTheThird: Sorry, but 77.42.228.150:25565 appears to be down! (Request timed out)
#1079 [11:33] <CubeTheThird> MustafaOsta, what address did you use for your pc?
#1080 [11:33] <MustafaOsta> 192.168.1.101
#1081 [11:33] <CubeTheThird> MustafaOsta, can you double-check that it didn't change?
#1082 [11:33] * dsfd [dsfd@notlogged] has joined #minecrafthelp
#1083 [11:34] * dsfd [dsfd@notlogged] has quit. (Client Quit)
#1084 [11:34] <MustafaOsta> wut do u mean it didnt change ?
#1085 [11:34] <CubeTheThird> MustafaOsta, your local IP address may have changed
#1086 [11:35] <Smuffin> Hi, my friend has a problem logging into his mojang account. He has forgotten the password, and when he tries to reset it he recieves the email and succesfully changes the password. But when he had done that he still couldn't login to his account, please help
#1087 [11:35] <MustafaOsta> wait lemme check
#1088 [11:35] <CubeTheThird> ??> Smuffin login/throttle
#1089 [11:35] <Absol> Smuffin: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1090 [11:35] <Absol> Smuffin: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1091 [11:35] * lc [lc@notlogged] has joined #minecrafthelp
#1092 [11:36] <MustafaOsta> it didnt change
#1093 [11:36] <Smuffin> thank you, very helpful
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#1098 [11:37] <alexfabian> I NEED HELP
#1099 [11:37] <CubeTheThird> MustafaOsta, did you put something for the server-ip in the server.properties file?
#1100 [11:38] <CubeTheThird> ??> alexfabian ask
#1101 [11:38] <Absol> alexfabian: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1102 [11:38] <Absol> alexfabian: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1103 [11:38] <MustafaOsta> no
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#1105 [11:39] <alexfabian> I NEED BETTER GRAPHIC DRIVERS, WHY?
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#1109 [11:39] <CubeTheThird> alexfabian, turn off caps lock please
#1110 [11:39] <CubeTheThird> MustafaOsta, hmm ok. what anti-virus and firewall software do you have?
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#1112 [11:40] <alexfabian> i dont now
#1113 [11:40] <alexfabian> wait
#1114 [11:40] <CubeTheThird> alexfabian, do you have a dxdiag report?
#1115 [11:40] * Linx999_YT [Linx999_YT@notlogged] has joined #minecrafthelp
#1116 [11:40] <MustafaOsta> non
#1117 [11:40] <MustafaOsta> none*
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#1119 [11:41] <Linx999_YT> http://paste.ubuntu.com/14089155
#1120 [11:42] <alexfabian> no
#1121 [11:42] <CubeTheThird> MustafaOsta, can you make sure windows firewall is not blocking java?
#1122 [11:42] <CubeTheThird> ??> alexfabian win/dxdiag
#1123 [11:42] <Absol> alexfabian: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1126 [11:42] <MustafaOsta> yeah my firewall is disabled
#1127 [11:43] <Linx999_YT> #minecrafthelp
#1128 [11:43] <alexfabian> i am onli 12 i dont now about that can you speak german? i am an german user
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#1130 [11:43] <CubeTheThird> alexfabian, we only speak English here. Please follow the instruction Absol gave you
#1131 [11:43] <CubeTheThird> Linx999_YT, one moment
#1132 [11:44] <alexfabian> where
#1133 [11:44] <CubeTheThird> <Absol> alexfabian: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1134 [11:44] <alexfabian> ok
#1135 [11:45] <CubeTheThird> Linx999_YT, nvidia does not support your graphics card beyond windows 8. You can try using the older driver: https://www.nvidia.com/download/driverResults.aspx/82758/en-us
#1136 [11:45] <CubeTheThird> Linx999_YT, if that doesn't work, you will have to downgrade to a previous version of windows
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#1141 [11:46] <alexfabian_> they say that i need GRAPHIC DRIVERS
#1142 [11:46] <def143> hey i cant login to my acc ??????
#1143 [11:46] * Acarii|Away is now known as Acarii
#1144 [11:46] <CubeTheThird> alexfabian_, again, follow the instructions on : http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1145 [11:47] <CubeTheThird> def143, what happens?
#1146 [11:47] <alexfabian_> and than
#1147 [11:48] <def143> i try to login to my acc i have reset password :( and evrything
#1148 [11:48] * Linx999_YT [Linx999_YT@notlogged] has quit. (Ping timeout: 204 seconds)
#1149 [11:48] <CubeTheThird> alexfabian_, then give the link to your paste here
#1150 [11:48] <CubeTheThird> ??> def143 login/throttle
#1151 [11:48] <Absol> def143: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1152 [11:49] <Absol> def143: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1153 [11:49] <def143> okithx
#1154 [11:49] <alexfabian_> DxDiag, short for DirectX Diagnostics, is a tool used for obtaining system information that is very useful for diagnosing and solving many different issues.
#1155 [11:50] <alexfabian_> was that right
#1156 [11:51] <CubeTheThird> alexfabian_, no. You did not follow the instructions
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#1161 [11:53] <ishaq_> Can anyone help me minecraft crashes my computer and gives me blue screen
#1162 [11:53] <Lukaszooo> I need help, any moderator here ?
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#1171 [11:56] <LoZSE> Hello
#1172 [11:57] <LoZSE> I cant connect to my account, i have changed my password a few times but it still not work
#1173 [11:57] <Diamond12> Hi I have a ps3 and I'm trying to get TU31 that just came out today and it's not finding an update
#1174 [11:57] <LoZSE> cant connect to my account, i have changed my password a few times but it still not work
#1175 [11:57] <LoZSE> cant connect to my account, i have changed my password a few times but it still not work
#1176 [11:57] <LoZSE> cant connect to my account, i have changed my password a few times but it still not work
#1177 [11:58] <CubeTheThird> ??> LoZSE login/throttle
#1178 [11:58] <Absol> LoZSE: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1179 [11:58] <Absol> LoZSE: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1180 [11:59] <LoZSE> what do you mean with lockout?
#1181 [11:59] <LoZSE> Can i turn on vpn
#1182 [11:59] <CubeTheThird> LoZSE, as in, it will prevent you from logging in from your network for 3 hours
#1183 [11:59] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#1184 [12:00] <LoZSE> Can i turn on vpn and start play?
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#1187 [12:00] <CubeTheThird> LoZSE, you can try that yes
#1188 [12:00] <QQHQ> what
#1189 [12:01] <LoZSE> IT still does not work
#1190 [12:01] <LoZSE> xD
#1191 [12:01] <QQHQ> what it is
#1192 [12:01] <CubeTheThird> QQHQ, this is a minecraft tech support chatroom
#1193 [12:01] <CubeTheThird> LoZSE, then wait 3 hours. If it still doesn't work then, you will have to contact Mojang
#1194 [12:02] <LoZSE> now i am connected
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#1196 [12:02] <QQHQ> i dont have number mojang
#1197 [12:02] <CubeTheThird> QQHQ, there is no number. Did you need help with something?
#1198 [12:03] <QQHQ> yes,when i play minecraft on pc it wont let me
#1199 [12:03] <Diamond12> Hi I have a ps3 and I'm trying to get TU31 that just came out today and it's not finding an update
#1200 [12:03] <QQHQ> to play
#1201 [12:03] <CubeTheThird> QQHQ, what happens?
#1202 [12:03] <CubeTheThird> Diamond12, I dono what to tell you. Perhaps you have to wait for the update
#1203 [12:03] <LoZSE> MY minecraft crash when i try to start it?
#1204 [12:03] <LoZSE> MY minecraft crash when i try to start it?
#1205 [12:03] <LoZSE> MY minecraft crash when i try to start it?
#1206 [12:03] <QQHQ> i dont know
#1207 [12:03] <CubeTheThird> LoZSE, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1208 [12:04] <QQHQ> what is pastebin
#1209 [12:04] <LoZSE> MY minecraft crash when i try to start it?
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#1211 [12:04] <Diamond12> The update DID come out today
#1212 [12:04] <QQHQ> Diamond12 where you leave
#1213 [12:04] <CubeTheThird> QQHQ, how do you know it won't let you play then?
#1214 [12:05] <Diamond12> Leave?
#1215 [12:05] <QQHQ> because i play once but i dont know
#1216 [12:05] <QQHQ> leave yes
#1217 [12:05] <CubeTheThird> QQHQ, does it crash or give you an error..?
#1218 [12:05] <QQHQ> error yes
#1219 [12:06] <CubeTheThird> Diamond12, I don't think you'll find the answer you're looking for here. We don't really support the console editions
#1220 [12:06] <CubeTheThird> QQHQ, what does the error say?
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#1222 [12:06] <QQHQ> please put you e-mail address
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#1224 [12:07] <CubeTheThird> QQHQ, did you put your email address and password to login to the game?
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#1226 [12:07] <QQHQ> yes bt it wont let me
#1227 [12:07] <CubeTheThird> QQHQ, what does it tell you when you do that?
#1228 [12:08] <QQHQ> CubeTheThird it tell sign again
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#1230 [12:08] <CubeTheThird> QQHQ, do you have a Mojang account?
#1231 [12:08] <mattym> Diamond12, What version of the game does it say you are on?
#1232 [12:08] <QQHQ> no
#1233 [12:08] <CubeTheThird> QQHQ, you need a Mojang account to login to the game
#1234 [12:08] <JSMX> hello my minecraft isnt working and im not sure what the problem is
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#1237 [12:09] <QQHQ> CubeTheThird it my first time playing in pc
#1238 [12:09] <CubeTheThird> QQHQ, go to account.mojang.com/me
#1239 [12:09] <QQHQ> okay
#1240 [12:09] <Corrent_G4mer> what?
#1241 [12:09] <QQHQ> hel
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#1243 [12:09] <QQHQ> help
#1244 [12:09] <Corrent_G4mer> what is site
#1245 [12:09] <JSMX> http://paste.ubuntu.com/14089353/
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#1247 [12:10] <QQHQ> oops
#1248 [12:10] <CubeTheThird> Corrent_G4mer, minecraft tech support chatroom
#1249 [12:10] <CubeTheThird> JSMX, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1250 [12:10] <Corrent_G4mer> ok
#1251 [12:10] <QQHQ> 2424223532324
#1252 [12:10] <QQHQ> 2342324
#1253 [12:10] <QQHQ> 3
#1254 [12:10] <QQHQ> 73
#1255 [12:10] * Absol kicked QQHQ from #minecrafthelp (Reason: QHQ :Stop spamming)
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#1257 [12:10] <JSMX> ok how do i downgrade
#1258 [12:10] <QQHQ> hello
#1259 [12:11] <QQHQ> hello my lord
#1260 [12:11] <QQHQ> nice to meet you
#1261 [12:11] <CubeTheThird> ??> JSMX win/downgrade
#1262 [12:11] <Absol> JSMX: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1263 [12:11] <CubeTheThird> QQHQ, make an account on account.mojang.com/me
#1264 [12:11] <Corrent_G4mer> My minecraft is giving error
#1265 [12:11] <Corrent_G4mer> 1-1
#1266 [12:11] <CubeTheThird> Corrent_G4mer, what does the error say?
#1267 [12:12] <Corrent_G4mer> waiting'll check
#1268 [12:12] <JSMX> where do i type win/downgrade
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#1270 [12:13] <CubeTheThird> JSMX, no. Read what Absol said after that
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#1274 [12:15] <JSMX> sorry
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#1277 [12:19] <Corrent_G4mer> We´re sorry but it seems there was an erro while to render aspects of the game To save solve this erro it is recommended thet you update your graphics drivers If you are unsure of woh to update update you drivers pleas click fix the problem for more information if you recent instaler Windowns 10 pleas ensure that your harduer manufactures have update drivers for it for more informetions select fix the problem
#1278 [12:19] <CubeTheThird> Corrent_G4mer, do you have a dxdiag report?
#1279 [12:19] <Corrent_G4mer> yes
#1280 [12:20] <Corrent_G4mer> did not work
#1281 [12:20] <CubeTheThird> Corrent_G4mer, you have to give the link to your report here
#1282 [12:20] <Corrent_G4mer> ok
#1283 [12:21] * JSMX [JSMX@notlogged] has quit. (Ping timeout: 204 seconds)
#1284 [12:21] <Corrent_G4mer> http://paste.ubuntu.com/14089353/
#1285 [12:21] <CubeTheThird> Corrent_G4mer, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1286 [12:22] <Corrent_G4mer> 'm already in windows 7
#1287 [12:22] <Corrent_G4mer> 1-1
#1288 [12:22] <CubeTheThird> Corrent_G4mer, oh, then why does your report say windows 10?
#1289 [12:23] <CubeTheThird> Corrent_G4mer, oh.. that's not your report
#1290 [12:23] * Sara_ [Sara_@notlogged] has joined #minecrafthelp
#1291 [12:23] <Corrent_G4mer> I do not know o'que is unfortunately TCP
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#1293 [12:23] <CubeTheThird> ??> Corrent_G4mer win/dxdiag
#1294 [12:23] <Absol> Corrent_G4mer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1296 [12:25] * levihoiiiiii [levihoiiiiii@notlogged] has quit. (Client Quit)
#1297 [12:25] <Corrent_G4mer> http://paste.ubuntu.com/14089485/
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#1301 [12:26] <Corrent_G4mer> someone help me please
#1302 [12:27] <Corrent_G4mer> my mistake
#1303 [12:27] <Corrent_G4mer> We´re sorry but it seems there was an erro while to render aspects of the game To save solve this erro it is recommended thet you update your graphics drivers If you are unsure of woh to update update you drivers pleas click fix the problem for more information if you recent instaler Windowns 10 pleas ensure that your harduer manufactures have update drivers for it for more informetions select fix the problem
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#1310 [12:35] * TheJokerKiller [TheJokerKiller@notlogged] has joined #minecrafthelp
#1311 [12:37] <TheJokerKiller> Hello, i did start minecraft and try to join an server and it did say Java.Lang.NullPointerException: group i was thinking it was the server i do join an another server it doesent work and then i did try me Realms server same error.
#1312 [12:38] <CubeTheThird> TheJokerKiller, what anti-virus and firewall software do you have?
#1313 [12:38] <TheJokerKiller> Me virus scanner is Malwarebytes Anti-Malware
#1314 [12:38] <TheJokerKiller> i have it an long time
#1315 [12:38] <CubeTheThird> ??> TheJokerKiller av/adwcleaner
#1316 [12:38] <Absol> TheJokerKiller: ADWCleaner is an utility to clean a PC which is infested with malware.
#1317 [12:38] <Absol> TheJokerKiller: Download it here: https://toolslib.net/downloads/finish/1/
#1318 [12:39] <TheJokerKiller> Will it let me minecraft works?
#1319 [12:39] * pielover193 [pielover193@notlogged] has joined #minecrafthelp
#1320 [12:39] <pielover193> hey
#1321 [12:39] <pielover193> i need help
#1322 [12:40] * mehdins [mehdins@notlogged] has joined #minecrafthelp
#1323 [12:40] <pielover193> my minecraft server list cannot connect to any server
#1324 [12:40] <TheJokerKiller> I have the AdwCleaner what now?
#1325 [12:40] <CubeTheThird> TheJokerKiller, do a scan, then a cleaning with it
#1326 [12:40] * mehdins [mehdins@notlogged] has quit. (Client Quit)
#1327 [12:40] <CubeTheThird> pielover193, what happens when you try?
#1328 [12:41] <pielover193> all of them are red cube
#1329 [12:41] <TheJokerKiller> Its scanning, How long will the scan take?
#1330 [12:41] <pielover193> except the two i mainly play on
#1331 [12:41] <CubeTheThird> pielover193, and you can connect to those?
#1332 [12:42] <pielover193> yes, but all the rest (well known servers like hypixel) will not work
#1333 [12:42] <TheJokerKiller> Finished, It didnt found any virus etc.
#1334 [12:42] <TheJokerKiller> What now?
#1335 [12:43] <CubeTheThird> pielover193, can you give an example address of one that does work?
#1336 [12:43] <CubeTheThird> ??> TheJokerKiller tools/hjt
#1337 [12:43] <Absol> TheJokerKiller: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1338 [12:43] <Absol> TheJokerKiller: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1339 [12:43] * Zyferus [Zyferus@notlogged] has quit. (Ping timeout: 206 seconds)
#1340 [12:43] <pielover193> Ok holld on, Cube
#1341 [12:43] <TheJokerKiller> I didnt got an code
#1342 [12:43] <TheJokerKiller> when i did complete the scan
#1343 [12:44] <TheJokerKiller> Its empty it says
#1344 [12:44] <TheJokerKiller> when i do Tools/hjt
#1345 [12:44] <TheJokerKiller> What now?
#1346 [12:45] <CubeTheThird> TheJokerKiller, .. do what Absol said after that
#1347 [12:45] <pielover193> first of all were the wifi simble is its crossed off red and over the moto it says cant connect. When you click on the server it says failed to connect (disconected)
#1348 [12:45] <TheJokerKiller> Yes i got an log now there do stay AdwCleaner[s1]
#1349 [12:46] <TheJokerKiller> Is that the right one?
#1350 [12:47] <TheJokerKiller> Only The langue is in The Netherlands
#1351 [12:47] <CubeTheThird> TheJokerKiller, what? paste the log onto http://paste.ubuntu.com and give the URL here.
#1352 [12:47] <TheJokerKiller> Can u translate it it is Dutch
#1353 [12:47] <CubeTheThird> pielover193, still need an address
#1354 [12:47] <CubeTheThird> TheJokerKiller, sure
#1355 [12:48] <TheJokerKiller> http://paste.ubuntu.com/14089653/
#1356 [12:48] <pielover193> What do you mean?
#1357 [12:48] <CubeTheThird> pielover193, I asked for the address of one of the servers that works
#1358 [12:49] <CubeTheThird> TheJokerKiller, no. I want a trend micro report, not the one from adwcleaner
#1359 [12:49] <pielover193> OH ok here mc.hypixel.net
#1360 [12:49] <CubeTheThird> pielover193, I thought you said that one didn't work
#1361 [12:50] <pielover193> It doesnt
#1362 [12:50] <TheJokerKiller> How Do you mean?4
#1363 [12:50] <CubeTheThird> pielover193, give me one that does
#1364 [12:50] <CubeTheThird> ??> TheJokerKiller tools/hjt
#1365 [12:50] <Absol> TheJokerKiller: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1366 [12:50] <Absol> TheJokerKiller: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1368 [12:50] <pielover193> saicopvp.com
#1369 [12:50] <CubeTheThird> .m saicopvp.com
#1370 [12:50] <PangeaBot> saicopvp.com is up with 820/1250 players and a latency of 43.062ms, running BungeeCord 1.8 (47), with an MOTD of "1400 00----------00 13Saico09PvP 00---------00 00Conquer the realms of the Evil Overlords!".
#1371 [12:51] <TheJokerKiller> Oke i do download it
#1372 [12:51] <CubeTheThird> .m mc.hypixel.net
#1373 [12:51] <PangeaBot> mc.hypixel.net is up with 29087/44000 players and a latency of 94.574ms, running Requires MC 1.8 (47), with an MOTD of "14 09Hypixel Network 15| 08NEW GAME! 11CRAZY WALLS 00❄ 04HO00LI04DA00Y B04OX00ES 04RE00LE04AS00ED04! 00☃".
#1374 [12:51] <CubeTheThird> pielover193, can you test this server: mctest.ae97.net
#1375 [12:51] <TheJokerKiller> It says For soe reasons yoursystem denied write access to the hosts file.
#1376 [12:51] <pielover193> it works
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#1378 [12:52] <DesWithDaMagic> how do i download maps?
#1379 [12:52] <CubeTheThird> TheJokerKiller, that's fine
#1380 [12:52] <pielover193> Also when i try to type in another server it doesnt work
#1381 [12:52] <CubeTheThird> pielover193, are you sure you typed it in correctly?
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#1383 [12:52] <pielover193> Yes totally sure
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#1385 [12:53] <CubeTheThird> pielover193, what anti-virus and firewall software do you have?
#1386 [12:53] * Dominibaas [Dominibaas@notlogged] has quit. (Client Quit)
#1387 [12:53] <TheJokerKiller> What to do? Do a system scan and save alogfile do a system scan only?
#1388 [12:53] <CubeTheThird> TheJokerKiller, scan and save log file
#1389 [12:54] <TheJokerKiller> Now it open an notepad do i need to copy that to that website?
#1390 [12:54] <CubeTheThird> yes
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#1392 [12:55] <TheJokerKiller> http://paste.ubuntu.com/14089733/
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#1394 [12:55] <TheJokerKiller> Is this the good one?
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#1397 [12:56] <pielover193> Cube, Thank you SO MUCH for your help. I just have to retype all my servers again! THANKS :)
#1398 [12:56] <CubeTheThird> TheJokerKiller, hmm strange. I don't see anything on there that would cause your issue
#1399 [12:56] <TheJokerKiller> Rare
#1400 [12:56] <CubeTheThird> pielover193, oh? so it was typos
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#1402 [12:56] <CubeTheThird> TheJokerKiller, can you open cmd as administrator?
#1403 [12:57] <pielover193> No, i guess a bug but all the servers ip dissipated
#1404 [12:57] <CubeTheThird> ah
#1405 [12:57] <TheJokerKiller> Oke i started it
#1406 [12:57] <CubeTheThird> TheJokerKiller, run this command: netsh winsock reset
#1407 [12:57] <pielover193> Thanks again!
#1408 [12:58] <TheJokerKiller> Oke if something happend
#1409 [12:58] <TheJokerKiller> then i kill you, I did 1 time break me pc with the CMD
#1410 [12:58] <TheJokerKiller> not real but fake
#1411 [12:58] <TheJokerKiller> And what do that command do?
#1412 [12:58] <CubeTheThird> TheJokerKiller, it resets your winsock. When it's done reboot your computer and try again
#1413 [12:59] <TheJokerKiller> What is WinSock?
#1414 [12:59] <TheJokerKiller> Windows but then xmas edition xd
#1415 [12:59] <CubeTheThird> https://en.wikipedia.org/wiki/Winsock
#1416 [12:59] <TheJokerKiller> Oke and what if its reboot u are away then
#1417 [13:00] <CubeTheThird> TheJokerKiller, I should be here. If not me, then someone else
#1418 [13:00] <TheJokerKiller> But then i need to do everything new
#1419 [13:00] <TheJokerKiller> then he needs me info of me pc :/
#1420 [13:01] <TheJokerKiller> Oke i run it
#1421 [13:01] <TheJokerKiller> see ya soon!
#1422 [13:01] <TheJokerKiller> I restart me pc
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#1427 [13:07] <ToeKwikVorJou> ------------------ System Information ------------------ Time of this report: 12/18/2015, 19:58:40 Machine name: LAPTOP-MIKAEL Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.151029-1700) Language: Dutch (Regional Setting: Dutch) System Manufacturer: TOSHIBA System Model: SATELLITE C70-A BIOS: 1.20
#1428 [13:08] <CubeTheThird> ToeKwikVorJou, paste it onto http://paste.ubuntu.com and give the URL here.
#1429 [13:09] <ToeKwikVorJou> ------------- Sound Devices ------------- Description: Speakers (Conexant SmartAudio HD) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_5114&SUBSYS_1179FA85&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: CHDRT64.sys Driver Version: 8.65.0002.0000 (Dutch) Driver Attri
#1430 [13:10] <CubeTheThird> ToeKwikVorJou, stop pasting that here
#1431 [13:10] <ToeKwikVorJou> what problem i have
#1432 [13:11] <CubeTheThird> ToeKwikVorJou, paste your report onto http://paste.ubuntu.com and give the URL here.
#1433 [13:11] <ToeKwikVorJou> i don't ask where
#1434 [13:11] <ToeKwikVorJou> i ask what problem
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#1436 [13:11] <CubeTheThird> ToeKwikVorJou, if you can't follow instructions, I cannot tell you how to fix the problem
#1437 [13:11] <TheJokerKiller> Hello, I did restart me pc
#1438 [13:12] <CubeTheThird> TheJokerKiller, any change with the game?
#1439 [13:12] <TheJokerKiller> Still starting up
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#1441 [13:13] <TheJokerKiller> Do i need to join an multiplayer game or can i join too me realms trail server?
#1442 [13:13] <TheJokerKiller> Nope cant still connect :(
#1443 [13:14] <TheJokerKiller> Still same error
#1444 [13:15] <CubeTheThird> TheJokerKiller, hmm I'm not sure what the issue is then. Normally it's caused by malware or broken anti-virus
#1445 [13:15] <TheJokerKiller> I did download an game booster cam that it be?
#1446 [13:15] <TheJokerKiller> can*
#1447 [13:15] <TheJokerKiller> First time not
#1448 [13:16] <TheJokerKiller> And when i start the launcher it does too say 408 Request Time-out Your browser didn't send a complete request in time
#1449 [13:16] <TheJokerKiller> By that update notice
#1450 [13:16] <ToeKwikVorJou> HELPER
#1451 [13:17] <ToeKwikVorJou> i use windows10
#1452 [13:17] <ToeKwikVorJou> can't open minecraft
#1453 [13:17] <TheJokerKiller> Does it says an error?
#1454 [13:17] <ToeKwikVorJou> yes
#1455 [13:17] <Lord_Ralex> ToeKwikVorJou, if you cannot follow the directions you were given, we cannot help.
#1456 [13:17] <TheJokerKiller> What does it says?
#1457 [13:18] <TheJokerKiller> CubeTheThird?
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#1459 [13:18] <TheJokerKiller> are you still here?
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#1462 [13:18] <TheJokerKiller> Is there any helper here
#1463 [13:18] <TheJokerKiller> with an @
#1464 [13:18] <CubeTheThird> TheJokerKiller, yes, this game booster could be it
#1465 [13:18] <TheJokerKiller> Oke
#1466 [13:18] <TheJokerKiller> It did boost the game so long :)
#1467 [13:18] <CubeTheThird> TheJokerKiller, we will need to see a game log actually
#1468 [13:18] <CubeTheThird> ??> TheJokerKiller launcher/log
#1469 [13:19] <Absol> TheJokerKiller: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1470 [13:19] <Absol> TheJokerKiller: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1471 [13:19] <TheJokerKiller> Oke one minute
#1472 [13:19] <Basti16> I cant open my minecraft
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#1476 [13:21] <TheJokerKiller> http://paste.ubuntu.com/14089975/
#1477 [13:22] <TheJokerKiller> Is this the right one?
#1478 [13:23] <TheJokerKiller> Hello???
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#1480 [13:24] <TheJokerKiller> CubeTheThird Is this good?
#1481 [13:24] <CubeTheThird> TheJokerKiller, ok no problems with that
#1482 [13:24] <TheJokerKiller> Oke
#1483 [13:24] <TheJokerKiller> Do i need to unistall the booster?
#1484 [13:25] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 192 seconds)
#1485 [13:25] <TheJokerKiller> Me booster is Razer Cortex
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#1487 [13:25] <mattym> TheJokerKiller, I havent seen that cause your error, but that program has been known to cause other issues with Minecraft
#1488 [13:25] <mattym> TheJokerKiller, SO i would remove it anyway
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#1490 [13:26] <TheJokerKiller> Unistalled
#1491 [13:26] <TheJokerKiller> What now?
#1492 [13:27] <mattym> TheJokerKiller, Restart and try the game once more, if you still get the same error, come back
#1493 [13:27] <CubeTheThird> TheJokerKiller, try the game again. You might have to reboot again though
#1494 [13:27] <TheJokerKiller> Do i need to restart me pc?
#1495 [13:27] <CubeTheThird> TheJokerKiller, if it doesn't work, yes
#1496 [13:27] <TheJokerKiller> Oke it doesent work i going to restart
#1497 [13:28] <TheJokerKiller> See ya soon!
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#1508 [13:35] <TheJokerKiller> Hello, Still the same error
#1509 [13:35] <TheJokerKiller> :(
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#1511 [13:36] <TheJokerKiller> CubeTheThird i have stil the same error
#1512 [13:36] <CubeTheThird> TheJokerKiller, sorry, I don't know what else to try
#1513 [13:37] <TheJokerKiller> Can you get an pro here?
#1514 [13:37] <TheJokerKiller> I need to fix it
#1515 [13:37] <TheJokerKiller> Becouse i have nothing to do without it
#1516 [13:37] <TheJokerKiller> and i did stat me 30 day trail realms
#1517 [13:37] <TheJokerKiller> :/
#1518 [13:37] <TheJokerKiller> Cant use it
#1519 [13:38] <TheJokerKiller> Can you do something for me like make contact to an higher person?
#1520 [13:38] <CubeTheThird> TheJokerKiller, this chatroom is run by volunteers. If you want a professional, I recommend you bring your computer to a computer repair store or something like that
#1521 [13:38] <TheJokerKiller> 0-0 its not me pc its the game
#1522 [13:38] <TheJokerKiller> and this pc is 12 years old xd
#1523 [13:38] <TheJokerKiller> are they still working with this
#1524 [13:38] <TheJokerKiller> shit*
#1525 [13:38] <Absol> TheJokerKiller: Please keep it civil
#1526 [13:39] <TheJokerKiller> But yea
#1527 [13:39] <CubeTheThird> TheJokerKiller, something on your pc is blocking the game, but I don't know what
#1528 [13:39] <TheJokerKiller> :( its me hollyday and no minecraft
#1529 [13:39] <TheJokerKiller> Virus-Scanner
#1530 [13:40] <TheJokerKiller> I can try to whitelist the game in me anti-birus
#1531 [13:40] <TheJokerKiller> virus*
#1532 [13:40] <CubeTheThird> sure
#1533 [13:42] <TheJokerKiller> Rip minecraft 201?-2015 i think if it doesent work
#1534 [13:43] <TheJokerKiller> R.I.P Minecraft 2013/4-2015
#1535 [13:43] <TheJokerKiller> It is come the end of minecraft for me :9
#1536 [13:43] <TheJokerKiller> :(
#1537 [13:44] <TheJokerKiller> There goes me $20 i had fun but yea
#1538 [13:44] <TheJokerKiller> need to play other game
#1539 [13:44] <TheJokerKiller> now i feel i spend money on Minecraft :/
#1540 [13:44] <TheJokerKiller> But yea goodbye
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#1545 [13:49] <TheJokerKiller> Removing McAfee
#1546 [13:49] <TheJokerKiller> idk if i have
#1547 [13:49] <TheJokerKiller> People says it works
#1548 [13:52] <CubeTheThird> you have mcafee?
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#1551 [13:54] <Nuts> I installed a resource pack that is causing a memory issue with the game. How do I either fix the memory problem or remove the pack? The game wont start
#1552 [13:55] <CubeTheThird> Nuts, is the pack sphax purebdcraft 512?
#1553 [13:56] <Nuts> ehhh ... it's a 1024 pack and I don't remember the name now
#1554 [13:56] <Nuts> i haven't had trouble with 512 packs
#1555 [13:56] <CubeTheThird> Nuts, how much video memory do you have?
#1556 [13:57] <Nuts> how can I check?
#1557 [13:57] <CubeTheThird> Nuts, ok easier test than. How much memory have you allocated to the game?
#1558 [13:58] <Nuts> 1g
#1559 [13:58] <Nuts> when i try to allocate more it doesn't like it
#1560 [13:58] <CubeTheThird> Nuts, are you using the default game launcher?
#1561 [13:59] <Nuts> I think so, but I have the OptiFine profile
#1562 [13:59] <CubeTheThird> ??> Nuts launcher/log
#1563 [13:59] <Absol> Nuts: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1564 [13:59] <Absol> Nuts: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1565 [14:00] <Nuts> ok
#1566 [14:00] <Nuts> 1 sec
#1567 [14:00] <Nuts> http://paste.ubuntu.com/14090231/
#1568 [14:01] <CubeTheThird> Nuts, I'm surprised you were even able to use 512 packs with 1GB of memory allocated. Your problem is that you are using 32 bit java, when you need 64 bit
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#1570 [14:01] <CubeTheThird> ??> Nuts java/1.8
#1571 [14:01] <Absol> Nuts: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
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#1573 [14:02] <Nuts> ok ... I thought I had updated
#1574 [14:02] <Nuts> let me try that
#1575 [14:03] <Jeff58379> i wa strying to download the windows 10 version and it didnt work now i cant download it
#1576 [14:03] <Jeff58379> i was
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#1578 [14:05] <Nuts> If I update successfully, how much memory should I allocate?
#1579 [14:05] <CubeTheThird> Nuts, how much do you have?
#1580 [14:05] <Nuts> 16g
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#1582 [14:06] <Razzer> Why crashed my Minecraft? http://paste.ubuntu.com/14090264/
#1583 [14:06] <CubeTheThird> Nuts, then I'd start with 4, see how that goes
#1584 [14:06] <CubeTheThird> ??> Razzer mods
#1585 [14:06] <Absol> Razzer: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1586 [14:07] <Absol> Razzer: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1589 [14:09] <Nuts> that seemed to do the trick, thanks tons!
#1590 [14:09] <CubeTheThird> glad it works~
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#1594 [14:12] <Nuts> Do you guys have a favorit place to get HD resource packs?
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#1598 [14:14] <mike__> i need help setting up an account.
#1599 [14:16] <CubeTheThird> Nuts, I don't use hd texture packs
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#1602 [14:16] <Lutzee> Nuts: Generally the minecraft forums and planet minecraft are the best and most trusted places.
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#1606 [14:18] <Mrfreerun> Hey everyone. My minecraft client is crashing immediatly after I click play, with the error message org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwjgl
#1607 [14:18] <Mrfreerun> Ive installed and uninstalled every recent type of java, reinstalled 32 and 64 bit. Deleted .minecraft, deleted client, completely restarted and everything inbetween
#1608 [14:18] <Mrfreerun> Any advice?
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#1610 [14:20] <mattym> ??> Mrfreerun win/dxdiag
#1611 [14:20] <Absol> Mrfreerun: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1612 [14:21] <Mrfreerun> Okay, I have the dxdiag up
#1613 [14:21] <mattym> Mrfreerun, Follow all the instructions on the site, i need you to make the link to the report the instructions tell you how to make
#1614 [14:22] <Mrfreerun> Ive tried to update drivers, but AMD is a bitch On my dxdiag, it says I dont have an owner or type of driver..
#1615 [14:22] <Absol> Mrfreerun: Please keep it civil
#1616 [14:22] <Mrfreerun> Alright, a few minutes then.
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#1619 [14:22] <eifelshooter> DO NOT JUST SAY "I NEED HELP
#1620 [14:23] <Mrfreerun> I didn't say that lol.
#1621 [14:23] <Mrfreerun> I explained and provided the error messaging.
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#1623 [14:24] <Mrfreerun> I will have the link for you in just a moment, mattym.
#1624 [14:24] <nblock> I can't login into any account of me or my friends. I need help with that.
#1625 [14:24] <mattym> nblock, What happens when you try?
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#1629 [14:25] <nblock> it says that I'm using wrong username and password but that's not right.
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#1631 [14:25] <nblock> it works for my friends
#1632 [14:25] <Mrfreerun> Nblock, try using the email you made the account ith
#1633 [14:25] <Mrfreerun> I have to use my email because I migrated my account
#1634 [14:26] <nblock> tried that with my account and account of my freinds
#1635 [14:26] <Mrfreerun> Mattym, here is my error messaging link. http://paste.ubuntu.com/14090416/
#1636 [14:26] <nblock> it works for them with the same userm
#1637 [14:26] <nblock> -name and passwords
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#1639 [14:26] <mattym> ??> nblock login/throttle
#1640 [14:26] <Absol> nblock: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1641 [14:26] <Absol> nblock: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1642 [14:26] <mattym> Mrfreerun, One moment
#1643 [14:27] <gabriel> vvv
#1644 [14:27] <Mrfreerun> Damn, you guys are really helpful.
#1645 [14:27] <Mrfreerun> I like this IRC
#1646 [14:27] <nblock> oh man thank you..
#1647 [14:27] <nblock> yea i tried my passwords for a while
#1648 [14:27] <gabriel> whats ma nemi
#1649 [14:28] <mattym> Mrfreerun, Download and Install the 3rd option listed on the left of this page https://downloadcenter.intel.com/download/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-28-4332-
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#1652 [14:29] <Mrfreerun> Alright, it's downloading. My internet is terrible, so I will get back to you in a few minutes.
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#1658 [14:31] <TheJokerKiller> CubeTheThird i did search the whole web and no solve for me, I did disable the virus scanner too.
#1659 [14:32] <TheJokerKiller> I need an pro not at an pc shop but on the internet
#1660 [14:32] <mattym> TheJokerKiller, Anything anyone could have tried over the net, we already told you to try
#1661 [14:33] <mattym> TheJokerKiller, At this point, there is somthing wrong with the computer that cant be figured out this way. You will need to take it to a store/service that can help
#1662 [14:33] <Lord_Ralex> And pros at the shop have much better access to the machine than we do. We also are not certified generally for such 'repairs'
#1663 [14:33] <TheJokerKiller> or reinstall me windows
#1664 [14:33] <TheJokerKiller> :/
#1665 [14:34] <TheJokerKiller> Its java java is bad
#1666 [14:34] <Lord_Ralex> It's.... not Jav
#1667 [14:34] <Lord_Ralex> Java*
#1668 [14:34] <mattym> TheJokerKiller, The issue you are getting is due to something else on the computer blocking it. Not the game itself or Java
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#1671 [14:35] <TheJokerKiller> Yea, i can reinstall me pc then it doesnt block anymore
#1672 [14:35] <mattym> TheJokerKiller, If you know how to do it, its worth a try.
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#1676 [14:36] <TheJokerKiller> I feel me bad.
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#1678 [14:36] <Mrfreerun> I am currently running the .exe
#1679 [14:36] <TheJokerKiller> That i did buy it, I can say that i got 10 problems with minecraft most by Java
#1680 [14:37] <TheJokerKiller> I am the installer so i do it
#1681 [14:37] <DarckBlock04> Pixel Format Not Accelerated .I have last video driver possible. What have I do?
#1682 [14:37] <TheJokerKiller> i do install it with the installer
#1683 [14:37] <mattym> Mrfreerun, Follow the instructions it gives you, if it finished propperly it should ask to restart, then do so. After that try the game again
#1684 [14:37] <mattym> DarckBlock04, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1685 [14:37] <Mrfreerun> I will do that. I'll be back if it doesn't work, thank you matt.
#1686 [14:37] <TheJokerKiller> What is an shit program and it begins with J=Java
#1687 [14:37] * Absol kicked TheJokerKiller from #minecrafthelp (Reason: heJokerKiller :Keep it civilized, you are just a human)
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#1691 [14:39] <DarckBlock04> ------------------ System Information ------------------ Time of this report: 12/18/2015, 14:22:25 Machine name: ACER2015-PC Operating System: Windows 10 Home 32-bit (10.0, Build 10586) (10586.th2_release.151121-2308) Language: Italian (Regional Setting: Italian) System Manufacturer: Acer System Model: Extensa 5635Z BIOS: PhoenixBIOS 4.0 Release
#1692 [14:39] <mattym> ??> DarckBlock04 win/dxdiag
#1693 [14:39] <Absol> DarckBlock04: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1694 [14:39] <mattym> DarckBlock04, Please follow ALL the instructions linked by Absol
#1695 [14:40] * JeMoederKoek [JeMoederKoek@notlogged] has joined #minecrafthelp
#1696 [14:40] <JeMoederKoek> Hello
#1697 [14:40] <mattym> JeMoederKoek, You were already given an answer, there is nothing more we can do to help you here.
#1698 [14:40] * Lord_Ralex kicked JeMoederKoek from #minecrafthelp (Reason: eMoederKoek :Here is the door)
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#1700 [14:40] <mattym> or that
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#1703 [14:42] <DarckBlock04> http://paste.ubuntu.com/14090529/
#1704 [14:42] <mattym> DarkNoddy, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1705 [14:42] <mattym> DarkNoddy, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1706 [14:42] * NathMon [NathMon@notlogged] has left #minecrafthelp
#1707 [14:43] <DarckBlock04> thanks
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#1714 [14:52] <Mrfreerun> Well, that didn't work unfortunately
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#1716 [14:52] <Freedy_gamer2006> qual é o problema ?
#1717 [14:53] <Mrfreerun> Damn client.
#1718 [14:53] <mattym> Mrfreerun, Did the install finish without errors?
#1719 [14:53] <Mrfreerun> Yes I did, and I restarted it when it finished.
#1720 [14:53] <Freedy_gamer2006> no erros
#1721 [14:53] <Mrfreerun> The install went very smoothly
#1722 [14:53] <Freedy_gamer2006> why ?
#1723 [14:53] <mattym> ??> Mrfreerun launcher/crash-log
#1724 [14:53] <Absol> Mrfreerun: We need to see your crash log, which appears after a crash.
#1725 [14:53] <Absol> Mrfreerun: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1726 [14:53] <mattym> ??> Freedy_gamer2006 lang/pt
#1727 [14:53] <Freedy_gamer2006> portuguese pls
#1728 [14:53] <Absol> Freedy_gamer2006: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#1730 [14:54] <Mrfreerun> I'll get on that now. Same as last time?
#1731 [14:54] * Rudiger2 [Rudiger2@notlogged] has quit. (Ping timeout: 204 seconds)
#1732 [14:54] <mattym> Mrfreerun, No
#1733 [14:54] <mattym> Mrfreerun, I want you to get a copy of the crash log minecraft puts up
#1734 [14:54] <Mrfreerun> http://paste.ubuntu.com/14090640/ Here is the minecraft crash log
#1735 [14:55] <mattym> Mrfreerun, Ok, now same as last time, make a fresh dxdiag report, dont copy the old one
#1736 [14:55] <Mrfreerun> One moment
#1737 [14:56] <Mrfreerun> http://paste.ubuntu.com/14090655/ This is the updated DxDiag report
#1738 [14:57] <mattym> Mrfreerun, And you said the Intel program installed without errors?
#1739 [14:57] <Mrfreerun> That is correct
#1740 [14:57] <mattym> Mrfreerun, Hmm, seems like they didnt take. You used the 3rd file down on that site i linked right?
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#1743 [14:58] <mattym> Mrfreerun, Download and Install the 3rd option listed on the left of this page https://downloadcenter.intel.com/download/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-28-4332-
#1744 [14:58] <Mrfreerun> Yes I did. The windows 7 one I clicked on, the 3rd down, loaded up and installed with no problems.
#1745 [14:58] <mattym> Mrfreerun, It was the file named win64_153628.4332.exe correct?
#1746 [14:59] <Mrfreerun> That is correct
#1747 [14:59] <mattym> Mrfreerun, Hmm, thats odd
#1748 [14:59] <Mrfreerun> Odd, and quite the pain.
#1749 [15:00] <mattym> Mrfreerun, Can you find me your MSI model number
#1750 [15:00] <Mrfreerun> Sure, can you guide me on how to find that?
#1751 [15:01] <mattym> Mrfreerun, If I had to guess, it would be on a sticker on the laptop somewhere
#1752 [15:01] <mattym> Mrfreerun, Usually on the bottom
#1753 [15:01] <Mrfreerun> Okay, one moment
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#1759 [15:04] <Mrfreerun> How many a digit code is it?
#1760 [15:04] <Mrfreerun> Or the layout order of the code?
#1761 [15:04] <mattym> Mrfreerun, No idea, it should be on a sticker that has other info from MSI, the computers maker
#1762 [15:05] <mattym> Mrfreerun, If you cant find it. I would contact MSI support, they should be able to better help, and you may need to get the driver download they issues
#1763 [15:05] <mattym> issued*
#1764 [15:05] <Mrfreerun> 5536-F342-DBB6-8030
#1765 [15:06] <mattym> Mrfreerun, Nope
#1766 [15:06] <mattym> Mrfreerun, SHould have a model name or number
#1767 [15:06] <mattym> Mrfreerun, Your model name may even be somewhere else on it
#1768 [15:06] * helpme [helpme@notlogged] has joined #minecrafthelp
#1769 [15:06] <mattym> Mrfreerun, All the dxdiag showed was an MSI Megabook, but there are several models of that, so i need to know which one
#1770 [15:07] <helpme> hi
#1771 [15:07] <Mrfreerun> I have a sticker thAT says "iBuypower i-series 801"
#1772 [15:07] <johon> El Minecraft se me crasheo y me salio una pagina en la que tenia que copiar esta pagina y ya no se que hacer, me lo pueden decir? http://paste.ubuntu.com/14090688/
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#1774 [15:07] <mattym> Mrfreerun, Ok one moment
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#1776 [15:07] <mattym> ??> johon lang/es
#1777 [15:07] <Absol> johon: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
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#1780 [15:08] <mattym> Mrfreerun, No other info where it says that?
#1781 [15:08] <Fire_DragonKing> Hello , Everytime i start up minecraft It says : OpenGl Error
#1782 [15:09] <mattym> Fire_DragonKing, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1783 [15:09] * AganresAlert [AganresAlert@notlogged] has joined #minecrafthelp
#1784 [15:09] <Fire_DragonKing> Is this It? http://paste.ubuntu.com/14090718/
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#1787 [15:09] * pedro [pedro@notlogged] has joined #minecrafthelp
#1788 [15:09] <graphics-driver-no-update> hello?
#1789 [15:10] <graphics-driver-no-update> look at my name
#1790 [15:10] <Fire_DragonKing> How do I update my diver?
#1791 [15:10] <mattym> Please change it to something shorter
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#1793 [15:10] <graphics-driver-no-update> i need a update but it doesnt show one
#1794 [15:10] <Mrfreerun> I have two more codes I got off the bottom. I will put them both down
#1795 [15:10] <mattym> graphics-driver-no-update, First make your name shoter, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1796 [15:11] <graphics-driver-no-update> http://paste.ubuntu.com/14090716/
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#1798 [15:11] <Fire_DragonKing> http://paste.ubuntu.com/14090718/
#1799 [15:11] <Mrfreerun> GFC-01051 and 00176-030-135-164. These are the only two codes on my computer left besides my windows activation key.
#1800 [15:11] <mattym> Mrfreerun, OK one moment
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#1802 [15:11] <graphicsproblem> im back
#1803 [15:11] <graphicsproblem> http://paste.ubuntu.com/14090716/
#1804 [15:12] <mattym> Fire_DragonKing, One momenbt
#1805 [15:12] <Fire_DragonKing> Alright. thank you.
#1806 [15:12] <mattym> Fire_DragonKing, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1807 [15:13] <johon> the minecraft not open and I get an error that says I have to copy the URL of the page
#1808 [15:13] <Fire_DragonKing> It had worked before, is there any way i can download the files to windows 7 again?
#1809 [15:13] <mattym> graphicsproblem, Delete any Minecraft shortcuts or minecraft.exe files you use. Then go to minecraft.net/download and download the file that ends in .msi
#1810 [15:13] <Mrfreerun> You will need an activation key, fire_dragonking
#1811 [15:14] <mattym> graphicsproblem, Install minecraft with that file, then try to run it again. Let me know if you get the same error
#1812 [15:14] <mattym> Fire_DragonKing, When did you do the update to Windows 10?
#1813 [15:14] <Fire_DragonKing> Like 3 or 4 months ago.
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#1815 [15:15] <Fire_DragonKing> I tried restoring it to windows 10 but it said the files for it was gone.
#1816 [15:15] <Fire_DragonKing> windows 7 i mean
#1817 [15:16] <mattym> Fire_DragonKing, You will need to do a complete reinstall, you can only downgrade withing the first 30 days
#1818 [15:16] <mattym> Mrfreerun, Im not finding anything with that model on their site, you may need to contact MSI or iBuyPower support
#1819 [15:16] <mattym> Mrfreerun, They should be able to figure out which drivers you need
#1820 [15:16] <Fire_DragonKing> Can I download the windows 7 files from a site, and do It like that?
#1821 [15:17] <mattym> Fire_DragonKing, If you still have your activation key, you can get them somewhere on the Microsoft site
#1822 [15:17] <Fire_DragonKing> How can i find my activaton key?
#1823 [15:18] <mattym> Fire_DragonKing, If its not on a sticker/label on the laptop, then I have no idea
#1824 [15:18] <Mrfreerun> Im going to try a few differnt things, give me a few minutes.
#1825 [15:19] <graphicsproblem> mattym it still happens
#1826 [15:19] <mattym> graphicsproblem, In the launcher hit the Edit Profile button
#1827 [15:19] <graphicsproblem> yea
#1828 [15:19] <mattym> graphicsproblem, If the check box next to Executable inst checked, check it, then tell me what it says in the text box next to it
#1829 [15:20] <graphicsproblem> C:\Program Files\Java\jre1.8.0_66\bin\javaw.exe
#1830 [15:20] <Fire_DragonKing> I found something that says : product key
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#1832 [15:21] <Fire_DragonKing> its on the back of my labtop
#1833 [15:21] <mattym> Fire_DragonKing, That should be it, there should be a page on the Microsoft site that lest you enter that, and will give you the file and instruciton on what to do wit it
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#1835 [15:21] <Fire_DragonKing> Can you link me It?
#1836 [15:21] <mattym> graphicsproblem, Are you sure you reinstalled with the new installer that ends in .msi and launched minecraft with the new launcher and not any old links
#1837 [15:22] <graphicsproblem> wait im gonna look at everything again
#1838 [15:22] <johon> the minecraft not open and I get an error that says I have to copy the URL of the page. Http://paste.ubuntu.com/14090688/
#1839 [15:22] <mattym> graphicsproblem, As i said, make sure you get rid of any files or shortcuts you used to use to start the game
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#1841 [15:22] <mattym> graphicsproblem, Run the .msi installer from minecraft.net/download
#1842 [15:23] <mattym> graphicsproblem, It should make a new shortcut and put Minecraft in your programs list
#1843 [15:23] <graphicsproblem> do i need to delete .minecraft folder 2?
#1844 [15:23] <mattym> graphicsproblem, Make sure you start it there, and then find out what it has in the executable are
#1845 [15:23] <mattym> graphicsproblem, No
#1846 [15:23] <graphicsproblem> ok
#1847 [15:23] <graphicsproblem> wait
#1848 [15:23] <mattym> graphicsproblem, If when you run the program it doenst have the option to Install, select Repair
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#1851 [15:26] <graphicsproblem> i did the repair thing and doesnt work ps the executable says this --> C:\Program Files\Java\jre1.8.0_66\bin\javaw.exe
#1852 [15:26] <mattym> graphicsproblem, And you are sure you downloaded the file that ends in .msi correct?
#1853 [15:26] <graphicsproblem> yeah
#1854 [15:27] <mattym> graphicsproblem, If you hit your start (windows) menu, and select All Programs, can you find Minecraft in that list
#1855 [15:27] <mattym> graphicsproblem, May say All Apps
#1856 [15:28] <graphicsproblem> yea
#1857 [15:28] <mattym> graphicsproblem, Start it with that, and tell me again
#1858 [15:29] <graphicsproblem> it again says the same that press on fix the problem and graphics driver update
#1859 [15:29] <mattym> graphicsproblem, No, i mean, when you started it this time, check what it says for Executable again
#1860 [15:29] <graphicsproblem> oh
#1861 [15:29] <graphicsproblem> again this C:\Program Files\Java\jre1.8.0_66\bin\javaw.exe
#1862 [15:30] <Mrfreerun> Im going to try one more thing, and then Im done.
#1863 [15:30] <mattym> graphicsproblem, Hmm, it should have a different java version there if you followed the instructions
#1864 [15:30] * mike__ [mike__@notlogged] has quit. (Quit: Web client closed)
#1865 [15:30] <graphicsproblem> should i delete the minecraft.msi and do it again?
#1866 [15:30] <graphicsproblem> all over again
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#1868 [15:31] <mattym> graphicsproblem, Did you make sure to get rid of your old minecraft.exe files or old shortcuts?
#1869 [15:33] <graphicsproblem> if i do windows key + q and a seek minecraft only thing that comes is minecraft windows 10 beta thing ans what i just downloaded
#1870 [15:33] <Mrfreerun> Im reinstalling minecraft one more time with executable box checked. If that doesn't work, I'm going to forget it
#1871 [15:33] <Mrfreerun> Since nothing else has worked so far
#1872 [15:33] <mattym> Mrfreerun, That wont help you
#1873 [15:34] <Mrfreerun> Well, I tried
#1874 [15:34] <mattym> Mrfreerun, There are no drivers installed on your computer, you need to do as i said. Contact the support from the people that manufactured the PC and see if they can help find the correct driver file
#1875 [15:34] <Mrfreerun> Okay I will do that right now
#1876 [15:34] <mattym> graphicsproblem, In the edit profile try this,
#1877 [15:35] <mattym> graphicsproblem, Change where it says C:\Program Files\Java\jre1.8.0_66\bin\javaw.exe to C:\Program Files\Java\jre1.8.0_25\bin\javaw.exe
#1878 [15:35] <mattym> graphicsproblem, Then save it and try to start it
#1879 [15:36] <mattym> graphicsproblem, Wait no, thats not it
#1880 [15:36] * johon [johon@notlogged] has quit. (Quit: Web client closed)
#1881 [15:36] <graphicsproblem> wait i gtg for a sec i come back later
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#1884 [15:41] <Mrfreerun> Matt, this is the link it brought me to, Im not sure what to do after this. Ive selected my product and category http://www.ibuypower.com/Support/Driver
#1885 [15:41] <mattym> Mrfreerun, What did you put in for both?
#1886 [15:42] <Mrfreerun> Laptop, and Valkyrie CZ-27/CZ-15
#1887 [15:42] <Mrfreerun> It lists drivers, none of which I think I need
#1888 [15:42] <mattym> Mrfreerun, Try the version of the Intel VGA they have listed there
#1889 [15:45] <Mrfreerun> I only see wifi drivers. smart lighting, and MEK mechincal keyboard drivers
#1890 [15:45] * SammaJamma [SammaJamma@notlogged] has joined #minecrafthelp
#1891 [15:45] * nicolasm [nicolasm@notlogged] has joined #minecrafthelp
#1892 [15:47] <nicolasm> I haven't played minecraft in about 4 months, and now whenever I try and sign into my account, it says Invalid Credentials, but I know my username and password, I also changed my username a while back
#1893 [15:48] <Mrfreerun> Nicolasm, you may have to log in with your email address and password, instead of username
#1894 [15:48] <Mrfreerun> Make sure your minecraft.net account logs in with the same thing you use on your client
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#1896 [15:50] * osuka_ [osuka_@notlogged] has quit. (Ping timeout: 206 seconds)
#1897 [15:50] <SammaJamma> i have the same problem as nicolasm
#1898 [15:51] * Conn [Conn@notlogged] has joined #minecrafthelp
#1899 [15:51] <SammaJamma> I can log in on mojang finbe, but on minecrafts website or game client it syas invalid credentials
#1900 [15:52] <SammaJamma> anybody be able know how to fix?
#1901 [15:52] * mihai66 [mihai66@notlogged] has joined #minecrafthelp
#1902 [15:52] <Conn> I am having trouble logging in. I keep getting an error that my email address is wrong. Anyone experieince this before?
#1903 [15:52] <Mrfreerun> Use your email address and password on the client samma, and delete your previous profiles
#1904 [15:52] * Mrscbean [Mrscbean@notlogged] has joined #minecrafthelp
#1905 [15:53] * mihai66 [mihai66@notlogged] has quit. (Client Quit)
#1906 [15:53] <Mrfreerun> Conn, did you migrate your account or change your username recently?
#1907 [15:54] * albert_1512 [albert_1512@notlogged] has joined #minecrafthelp
#1908 [15:54] * albert_1512 [albert_1512@notlogged] has quit. (Client Quit)
#1909 [15:54] <Mrscbean> Hallo, ich kann mich nicht mehr anmelden. Es kommt die Meldung: sorry, but we couldn't connect to our servers. Please make sure that you are online and that minecraft is Not blocked
#1910 [15:54] <SammaJamma> I tried msfree, how do you delete previous profiles?
#1911 [15:54] <SammaJamma> mrfree*
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#1913 [15:55] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#1914 [15:55] <Mrfreerun> Go to your %appdata%, enter into your .minecraft
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#1916 [15:55] <Mrfreerun> Enter the "versions" folder, and delete them I believe.
#1917 [15:56] * lars1 [lars1@notlogged] has joined #minecrafthelp
#1918 [15:56] <SammaJamma> i deletd so just start back up and try?
#1919 [15:56] <Mrfreerun> Keep in mind, Im just an average player here trying to get help lol. But I do know a little bit
#1920 [15:56] <Mrfreerun> Hopefully that will work samma
#1921 [15:56] <lars1> im having trouble re seting my password/acount info
#1922 [15:56] <SammaJamma> Didnt work still
#1923 [15:56] <Lutzee> ??> SammaJamma login/throttle
#1924 [15:56] <Absol> SammaJamma: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1925 [15:56] <lars1> i keep resetting password then when I try to log in it keeps saying it is invalid
#1926 [15:56] <Absol> SammaJamma: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1927 [15:57] * SammaJamma [SammaJamma@notlogged] has quit. (Quit: Web client closed)
#1928 [15:57] <Lutzee> lars1: What absol just said applies to you too
#1929 [15:57] <lars1> wow
#1930 [15:57] <Mrscbean> Habe minecraft neu installiert schon, ist also alles neu aber es funktioniert nichts
#1931 [15:57] <Lutzee> ??> Mrscbean lang/de
#1932 [15:57] <lars1> yeah because ive tried to log in like a million times
#1933 [15:57] <Absol> Mrscbean: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#1934 [15:57] * SammaJamma [SammaJamma@notlogged] has joined #minecrafthelp
#1935 [15:58] <SammaJamma> Accidently closed tab
#1936 [15:58] <SammaJamma> I had not entered it in worng 3 times
#1937 [15:58] <Mrscbean> Okay
#1938 [15:58] <Conn> Mrfreerun i migrated my account awhile ago, but i forget which email i migrated to
#1939 [15:58] <SammaJamma> I changed password and then immediatly tried logging in with said password
#1940 [15:59] <Lutzee> SammaJamma: The only reason why what you are experiencing would happen would be if your login is being throttled by the system, wait 3 hours.
#1941 [16:01] <Mrscbean> I can not log in the game What can I do when the message Sorry, but We could not connect to our server. please make sure you are online and did indeed Minecraft is Not Blocked
#1942 [16:01] <SammaJamma> sigh, thats kinda dumb
#1943 [16:01] <Conn> i migrated my account awhile ago, but i forget which email i migrated to, i know my mc username and password, how would i be able to find out what the email is?
#1944 [16:02] <Lutzee> SammaJamma: The system is there to protect accounts against malicious people, sometimes inoccent people get caught up in it unfortunately
#1945 [16:02] <mattym> Mrfreerun, When you entered your info, type and model. it should have given you something to click on with your model name, should have taken you here http://www.ibuypower.com/download/drivers/cz-27/
#1946 [16:02] <SammaJamma> should be able to call and get it lifted or something
#1947 [16:02] <Lutzee> ??> Conn mojang/email
#1948 [16:02] <Mrscbean> In minecraft.net I can login without problems
#1949 [16:02] <Absol> Conn: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1950 [16:02] <Absol> Conn: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1952 [16:02] <SammaJamma> thans for the help though
#1953 [16:03] <Lutzee> SammaJamma: That would take too much resources to man 24hours a day, just not feasible
#1954 [16:03] <Conn> ok thank you Mrscbean
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#1957 [16:04] <lavahotguy> when ever i want to go on a minecraft server it says failied to connect when my wifi ok
#1958 [16:04] <mattym> lavahotguy, On just one server or all?
#1959 [16:04] <Mrscbean> How can I fix the problem notification
#1960 [16:05] <lavahotguy> all
#1961 [16:05] <graphicsproblem> i gtg
#1962 [16:05] * graphicsproblem [graphicsproblem@notlogged] has quit. (Quit: Web client closed)
#1963 [16:05] <mattym> Mrscbean, What antivirus program are you using?
#1964 [16:05] <lavahotguy> me
#1965 [16:05] <lavahotguy> avast
#1966 [16:05] <mattym> lavahotguy, In Minecraft, try to connect to this server, let me know EXACTLY what the error you get it
#1967 [16:05] <mattym> lavahotguy, mctest.ae97.net
#1968 [16:06] <Mrscbean> I use avira
#1969 [16:06] <mattym> ??> Mrscbean av/avira
#1970 [16:06] <Absol> Mrscbean: To stop Avira from reporting Minecraft as a false-positive, please do the following:
#1971 [16:06] <Absol> Mrscbean: Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply.
#1972 [16:06] <mattym> Mrscbean, Try the instructions Absol snet
#1973 [16:06] <mattym> sent*
#1974 [16:07] * Mclarkk419 [Mclarkk419@notlogged] has joined #minecrafthelp
#1975 [16:08] * Flamelash92 [Flamelash92@notlogged] has joined #minecrafthelp
#1976 [16:09] <Mclarkk419> When I install and run Minecraft on my main pc, I can connect with no problem. When I put it on my other machine with wireless it says UnknownHost Exception: Auth server. I've made sure the firewall has it listed as an exception, and of course the machine (this one) is connected to the internet, any idea what's causing the error?
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#1978 [16:10] <Flamelash92> i have an issue with graphics it says I dont have a graphics driver good enough to run open gl or something like that but its wierd because it worked on Windows Vista and not Windows 7 ultimate http://paste.ubuntu.com/14091245/
#1979 [16:11] <Lutzee> Mclarkk419: on the problem PC, press windows+R, in the box enter 'CMD' and press ok, in the window that pops up enter 'nslookup authserver.mojang.com' and then press enter and tell me what it says
#1980 [16:11] * lavahotguy [lavahotguy@notlogged] has quit. (Ping timeout: 204 seconds)
#1981 [16:12] <Lutzee> Flamelash92: download and install these drivers https://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#1982 [16:12] <Mrscbean> the switch 'extended' I do not think
#1983 [16:12] <Mclarkk419> Lutzee: Should I paste it here in the channel?
#1984 [16:12] <Mrscbean> I found not
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#1986 [16:13] * Conn [Conn@notlogged] has quit. (Quit: Web client closed)
#1987 [16:13] <mattym> Mrscbean, You should not be looking for anything called "Extended"
#1988 [16:14] <Lutzee> ??> Mclarkk419 paste
#1989 [16:14] <Absol> Mclarkk419: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1990 [16:14] <Mclarkk419> Lutzee: http://paste.ubuntu.com/14091302/
#1991 [16:14] <Nialsu_> on microsoft surface pro 4; windows 10; we wanted to launch minecraft. Getting error message "pixel format not accellerated"; pls. look at ubuntu pastebin http://paste.ubuntu.com/14091269/
#1992 [16:15] <Mrscbean> in I can not adjust the avira
#1993 [16:15] <mattym> Mrscbean, Then uninstall Avira, restart the computer and test Minecraft, if it works, use Avast! instead
#1994 [16:15] <mattym> ??> Mrscbean av/avast
#1995 [16:15] <Absol> Mrscbean: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1996 [16:16] <Lutzee> Mclarkk419: That seems correct, something is possibly blocking minecraft ins some way
#1997 [16:16] <Lutzee> ??> Mclarkk419 tools/hjt
#1998 [16:16] <Absol> Mclarkk419: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1999 [16:16] <Absol> Mclarkk419: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2004 [16:17] <Xplax_it> I can not log on to minecraft it says failed to login the authentication servers are currently under maintenance
#2005 [16:17] <Xplax_it> I can not log on to minecraft it says failed to login the authentication servers are currently under maintenance
#2006 [16:18] * Typical_Dan [Typical_Dan@notlogged] has left #minecrafthelp
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#2008 [16:18] <Mclarkk419> Lutzee: : http://paste.ubuntu.com/14091336/
#2009 [16:18] * Mrfreerun [Mrfreerun@notlogged] has quit. (Quit: Web client closed)
#2010 [16:18] <Markjwatson> Hello?
#2011 [16:20] <Nialsu_> on microsoft surface pro 4; windows 10; we wanted to launch minecraft. Getting error message "pixel format not accellerated"; pls. look at ubuntu pastebin http://paste.ubuntu.com/14091269/
#2012 [16:20] <Xplax_it> hi
#2013 [16:20] * Flamelash92 [Flamelash92@notlogged] has quit. (Ping timeout: 204 seconds)
#2014 [16:20] <Lutzee> Mclarkk419: Uninstall 'TidyNetwork' and 'PriceFountain' They look suspicious
#2015 [16:21] * Markjwatson [Markjwatson@notlogged] has quit. (Client Quit)
#2016 [16:21] <Mclarkk419> Yea, I just noticed those, this is my sons computer. He's the Minecraft guy.
#2017 [16:22] <Lutzee> Mclarkk419: There also seems to be a couple of other suspicous things, we should run a virus scan
#2018 [16:22] <Lutzee> ??> Mclarkk419 tools/malwarebytes
#2019 [16:22] <Lutzee> er
#2020 [16:22] <Lutzee> ??> Mclarkk419 av/malwarebytes
#2021 [16:22] <Absol> Mclarkk419: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#2022 [16:22] <Absol> Mclarkk419: Download it here: http://www.malwarebytes.org/
#2023 [16:22] <Lutzee> ??> Mclarkk419 av/adwcleaner
#2024 [16:22] <Absol> Mclarkk419: ADWCleaner is an utility to clean a PC which is infested with malware.
#2025 [16:22] <Absol> Mclarkk419: Download it here: https://toolslib.net/downloads/finish/1/
#2026 [16:22] <Lutzee> Run both of those
#2027 [16:24] * lavahotguy [lavahotguy@notlogged] has joined #minecrafthelp
#2028 [16:24] <Mclarkk419> Running ADW now
#2029 [16:24] <lavahotguy> i cant log on
#2030 [16:25] <mattym> lavahotguy, Did you test the server i sent?
#2031 [16:25] * Natureboy [Natureboy@notlogged] has joined #minecrafthelp
#2032 [16:25] <mattym> lavahotguy, In Minecraft, try to connect to this server: mctest.ae97.net and let me know EXACTLY what the error you get is if you cant get into it
#2033 [16:27] <Natureboy> upgraded cpu to win 10 from win 7 and now its telling me 'pixel format not accelerated'
#2034 [16:27] * lavahotguy [lavahotguy@notlogged] has quit. (Client Quit)
#2035 [16:27] <mattym> Natureboy, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2036 [16:27] <Natureboy> http://paste.ubuntu.com/14091388/
#2037 [16:28] * Mclarkk419 [Mclarkk419@notlogged] has quit. (Ping timeout: 204 seconds)
#2038 [16:28] <mattym> Natureboy, One moment
#2039 [16:28] <mattym> Natureboy, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2040 [16:29] * Mclarkk419 [Mclarkk419@notlogged] has joined #minecrafthelp
#2041 [16:29] <Natureboy> hah damn yea its a laptop thanks for the help tho mattym
#2042 [16:29] * Natureboy [Natureboy@notlogged] has quit. (Client Quit)
#2043 [16:30] <Mclarkk419> Lutzee: Ran the adw, now installing malware.
#2044 [16:30] * DaanJK [DaanJK@notlogged] has quit. (Quit: Web client closed)
#2045 [16:30] <mattym> Mclarkk419, Before that, did you test Minecraft, after just doing the adwcleaner
#2046 [16:31] <Mclarkk419> Not yet, but I just paused the scan for malwares
#2047 [16:31] <Mclarkk419> That did it.
#2048 [16:31] * Mrfreerun [Mrfreerun@notlogged] has joined #minecrafthelp
#2049 [16:32] <mattym> Mclarkk419, Its possible the adwcleaner got everything, so before you go through the whole other scan, try the game
#2050 [16:32] <Mrfreerun> Hey matt, Im back with drivers I needed installed.
#2051 [16:32] <Mrfreerun> But it's sitll not working
#2052 [16:32] <mattym> Mrfreerun, Can you get me a fresh dxdiag
#2053 [16:32] <Mrfreerun> Yes sir, coming right up
#2054 [16:32] <Mclarkk419> Still gonna need to finish the scan, I just need to pay attention a little more to what the little man is downloading. Roblox is the issue.
#2055 [16:33] * oleny [oleny@notlogged] has quit. (Ping timeout: 204 seconds)
#2056 [16:33] <Mrfreerun> http://paste.ubuntu.com/14091492/ Here you go mate
#2057 [16:33] <Mrfreerun> Ah, your kid got some bad gear on your computer, mclarkk?
#2058 [16:33] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 206 seconds)
#2059 [16:34] <mattym> Mrfreerun, Hmm, its still not showing that anything got installed as far as the PC can tell
#2060 [16:34] <Mrfreerun> Yeah I see that. It's not changing, although Ive installed the ones I can. Let me look one more time
#2061 [16:34] <Mclarkk419> Mrfreerun: No its actually his computer, we're a very PC friendly household.
#2062 [16:34] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#2063 [16:35] * LeinRillex [LeinRillex@notlogged] has joined #minecrafthelp
#2064 [16:35] <LeinRillex> ayuda
#2065 [16:35] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#2066 [16:35] <Mrfreerun> I see. Definately want to keep an eye out on the sights he visits
#2067 [16:35] <LeinRillex> tengo windows 10 pero el mine no me anda
#2068 [16:35] <Mclarkk419> Mrfreerun: I have the websites locked down.
#2069 [16:35] <mattym> Mrfreerun, Are you sure the model number the "Valkyrie Cx" or whatever was the correct one for your model?
#2070 [16:36] * LeinRillex [LeinRillex@notlogged] has quit. (Client Quit)
#2071 [16:36] <Mrfreerun> Yes, Im sure it's the model model, Valkyrie cz-27. The "Intel VGA" you told me to download is already on my computer, although its not showing up. Should I try the Nvidia VGA? http://www.ibuypower.com/download/drivers/cz-27/ Here is the site again.
#2072 [16:38] <mattym> Mrfreerun, Looking further into the dxdiag, it seems its not recognizing it, but you have a Radeon GPU as well
#2073 [16:38] * bido [bido@notlogged] has joined #minecrafthelp
#2074 [16:38] <mattym> Mrfreerun, And that driver page listed no Radeon drivers, so im not sure thats the correct product page
#2075 [16:38] * bido [bido@notlogged] has quit. (Client Quit)
#2076 [16:39] <Mrfreerun> The only other one is the cz-28. I believe this is the right one, Im sorry I misled you
#2077 [16:39] <Mrfreerun> Where should I go from here?
#2078 [16:39] <mattym> Mrfreerun, One moment
#2079 [16:39] * Cyrus [Cyrus@notlogged] has joined #minecrafthelp
#2080 [16:39] <Mrfreerun> Okay. And Mclark good on you for locking it down.
#2081 [16:40] * maximaslave [maximaslave@notlogged] has joined #minecrafthelp
#2082 [16:40] <mattym> Mrfreerun, Ok try this, Download and Install the Radeon Software listed here http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#2083 [16:41] <mattym> Mrfreerun, If that doenst work, then you may need to contact iBuypower or the store/site you got the laptop as it may have a bigger issue.
#2084 [16:41] * maximaslave [maximaslave@notlogged] has quit. (Client Quit)
#2085 [16:42] <Mrfreerun> I had that installed before, but I uninstalled it because my minecraft stopped working, so I assumed that was it.
#2086 [16:42] <Mrfreerun> I will reinstall now
#2087 [16:42] <mattym> Mrfreerun, As far as the info in the dxdiag goes, those should work for the Radeon hardware in the computer
#2088 [16:44] <Mrfreerun> Very well, Ill install those, restart my computer and come back with a fresh dxdiag for you. We'll see how it goes from there, although if I remember correctly earlier, I had it isntallted and still no drivers showed up
#2089 [16:45] <mattym> Mrfreerun, If you install that, and it still has nothing in the dxdiag, then like I said there is a more serious issue, probably hardware related
#2090 [16:45] <Mrfreerun> I wouldn;'t doubt it, this laptop is quite old and Im long overdue for an upgrade.
#2091 [16:46] <mattym> Mrfreerun, Old?
#2092 [16:46] <mattym> Cant be more than a year or two
#2093 [16:48] <Mrfreerun> That's about right, I use the word "old" when I mean "outdated"
#2094 [16:49] <mattym> Its not even really outdated as far as its hardware goes
#2095 [16:49] * Arch_ [Arch_@notlogged] has joined #minecrafthelp
#2096 [16:49] <Arch_> Hello
#2097 [16:49] <Arch_> Can anyone help meh?
#2098 [16:49] <Mrfreerun> Perhaps I feel like this because Ive had some problems in the past with things like this.
#2099 [16:49] <Mrfreerun> Its frustrating, as you can hopefully see
#2100 [16:50] <Arch_> My mc has been crashing randomly for no reason
#2101 [16:50] <mattym> Mrfreerun, Yeah, and like I said at this point, I think it something beyond your control
#2102 [16:50] <Arch_> this has never happened to me
#2103 [16:50] <mattym> ??> Arch_ launcher/crash-log
#2104 [16:50] <Absol> Arch_: We need to see your crash log, which appears after a crash.
#2105 [16:50] <Absol> Arch_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2106 [16:50] <Mrfreerun> Im in the exact same boat Arch_
#2107 [16:51] <Mrfreerun> Welcome to the club.
#2108 [16:51] * MustafaOsta [MustafaOsta@notlogged] has joined #minecrafthelp
#2109 [16:51] <MustafaOsta> i need help in port forwarding for my minecraft server
#2110 [16:51] <Mrfreerun> Ill try the radeon software reboot and send you a fresh dxdiag when I return Matt. Sound good?
#2111 [16:51] <Arch_> http://paste.ubuntu.com/14091674/
#2112 [16:51] <mattym> Mrfreerun, And it doesnt help that iBuyPower has the completely wrong drivers listed for your model
#2113 [16:51] <mattym> Mrfreerun, Yea give it a go
#2114 [16:52] <Arch_> Thats my latest log
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#2116 [16:52] * Nialsu [Nialsu@notlogged] has quit. (Ping timeout: 204 seconds)
#2117 [16:52] <Mrfreerun> Will do mate. If the radeon doesn't work, I will try the drivers in the cz-28 page.
#2118 [16:52] <mattym> Arch_, Does a crash window not show up?
#2119 [16:52] <Arch_> it does
#2120 [16:52] <Mrfreerun> But Ill keep you updated completely while I do it
#2121 [16:52] <Arch_> it says mc has stopped working
#2122 [16:52] <mattym> Mrfreerun, The drivers on that other page dont even have VGA drivers listed
#2123 [16:52] <Mrfreerun> Oh I see that now..
#2124 [16:52] * Mrscbean [Mrscbean@notlogged] has quit. (Ping timeout: 204 seconds)
#2125 [16:52] <Arch_> and trying to find the problem
#2126 [16:52] <mattym> Mrfreerun, You had the model number right, but they seem to have the wrong info listed
#2127 [16:53] <MustafaOsta> anyone ?
#2128 [16:53] <mattym> Mrfreerun, as your model was not even sold with an Nvidia opion
#2129 [16:53] <Mrfreerun> I think this problem is beyond my control, like you said. Ill go to a livechat with them
#2130 [16:53] <mattym> MustafaOsta, Have you checked the info at portforward.com
#2131 [16:53] <MustafaOsta> yes i did
#2132 [16:53] <mattym> MustafaOsta, Thats about all the info I can give you
#2133 [16:53] <MustafaOsta> my port isnt forwarded though
#2134 [16:53] <Arch_> so umm
#2135 [16:54] <Arch_> Is anyone gonna help me out
#2136 [16:54] <mattym> Arch_, Please get me the paste link with your crash log, not the game output
#2137 [16:54] <Arch_> umm where is that
#2138 [16:54] <mattym> MustafaOsta, As port forwarding is differnt on everyone hardware there isnt much we can do to help, that site should show you how to do it
#2139 [16:54] <mattym> Arch_, When the game crashes, it should pop up
#2140 [16:55] <Arch_> but when it does, it just shows the game output
#2141 [16:55] <Arch_> ok i just crashed
#2142 [16:55] <mattym> Arch_, Can you try to start a single player world, and see if it crashes
#2143 [16:55] <MustafaOsta> who do i need to talk to ?
#2144 [16:55] <Arch_> ok
#2145 [16:56] <mattym> MustafaOsta, Either contact someone who can come set it up for you, or do more research
#2146 [16:56] <MustafaOsta> alright
#2147 [16:56] <Arch_> It mainly on crashes on big servers like minplex. but this has never happened to me before
#2148 [16:56] <mattym> MustafaOsta, There really inst much we can walk you through as its a different process for all
#2149 [16:56] <Mrfreerun> Well Matt, Im in a live chat with ibuypower now. Im going to see what they say about not having the correct drivers out for the cz-28
#2150 [16:56] <Arch_> this is the first time
#2151 [16:56] <Arch_> btw its not crashing in singleplayer
#2152 [16:57] <mattym> Mrfreerun, As i said, i think you had it right the first time, i think it is the cz-27
#2153 [16:57] <mattym> Arch_, Try uninstalling the texture pack you are using on the server
#2154 [16:57] <Arch_> its my own texture pack though
#2155 [16:57] <Mrfreerun> Boy am I confused. This is a handful and a half, but I really do appreciate your help through all of this
#2156 [16:58] <mattym> Arch_, Its adjusted the default texture atlas, so the one you are using may be too much for the computer to handle
#2157 [16:58] <Arch_> so when u mean the server texture packs
#2158 [16:58] <mattym> Mrfreerun, This one is the CZ-27 and seems to match your hardware http://www.newegg.com/Product/Product.aspx?Item=N82E16834227060
#2159 [16:58] <Arch_> like the ones that it wants u to download for the minigame?
#2160 [16:58] * alexcmad [alexcmad@notlogged] has joined #minecrafthelp
#2161 [16:59] <mattym> Arch_, For now, remove all the texture packs, and see if it works
#2162 [16:59] * AryanPatel [AryanPatel@notlogged] has joined #minecrafthelp
#2163 [16:59] <alexcmad> http://paste.ubuntu.com/14091726/
#2164 [16:59] <AryanPatel> Hello
#2165 [16:59] <AryanPatel> anyone here
#2166 [16:59] <mattym> Arch_, If its one of the textures they force you to use, you may not be able to use it
#2167 [16:59] <mattym> Arch_, I think its stopping cause its too much for it to load
#2168 [16:59] <Arch_> do i hav to delete my own texture pack
#2169 [16:59] <alexcmad> my minecraft crashes when i start it http://paste.ubuntu.com/14091726/
#2170 [17:00] <mattym> Arch_, You dont need to delete it, just for now move it out of the folder
#2171 [17:00] <mattym> alexcmad, First remove any old/current shorcuts your have for minecraft, and if you have an minecraft.exe files, delete them
#2172 [17:00] <Arch_> ok i didi
#2173 [17:00] <AryanPatel> Can anyone help me?
#2174 [17:00] <Arch_> did*
#2175 [17:00] <mattym> alexcmad, Go to, minecraft.net/download and download the installer that ends in .msi
#2176 [17:00] <AryanPatel> I just downloard the new windows 10 and i get "Pixels not found" message
#2177 [17:01] <mattym> alexcmad, Reinstall Minecraft with that, and try to start the game
#2178 [17:01] <mattym> alexcmad, Let me know if you get the same error
#2179 [17:01] <mattym> AryanPatel, dodxs
#2180 [17:01] <mattym> AryanPatel, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2181 [17:01] <AryanPatel> sure
#2182 [17:01] <AryanPatel> http://paste.ubuntu.com/14091776/
#2183 [17:01] <AryanPatel> there it is
#2184 [17:01] <mattym> AryanPatel, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2185 [17:01] <AryanPatel> Thats the only way?
#2186 [17:01] * MaryPlayzMC [MaryPlayzMC@notlogged] has joined #minecrafthelp
#2187 [17:01] <Arch_> mattym its not crashing atm when i removed the server resource packs and my own
#2188 [17:02] <alexcmad> k
#2189 [17:02] <AryanPatel> what id i go to minecraft setting and then type "compatible with windows 7" in the propertiy
#2190 [17:02] <mattym> Arch_, You can try it with the server textures, as i said, the other one you are using it probably too large for your computer to handle
#2191 [17:02] <MustafaOsta> what ip should i give my friend so he can connect to my minecraft server ?
#2192 [17:02] <mattym> MustafaOsta, Your external IP
#2193 [17:02] <Arch_> n but
#2194 [17:02] <mattym> Arch_, That doenst matter
#2195 [17:02] <MustafaOsta> best site to get that ?
#2196 [17:02] <mattym> Arch_, Oopps wrong person
#2197 [17:03] <Arch_> lol
#2198 [17:03] <MaryPlayzMC> i downloaded The windows 10 update and now my minecraft wont load and let me play
#2199 [17:03] <MustafaOsta> because i see a lot of external IPs
#2200 [17:03] <Arch_> like 1 week ago
#2201 [17:03] <mattym> AryanPatel, That wont help, your drivers do not exist on Windows 10, you NEED to go back to Windows 7
#2202 [17:03] <mattym> MustafaOsta, You should only see 1
#2203 [17:03] <Arch_> i had the texture packs, and it RANDOMLY starts to crash. like wtf happened
#2204 [17:03] <MustafaOsta> what website is the best ?
#2205 [17:03] <mattym> MustafaOsta, It should be 185.58.201.31
#2206 [17:03] <AryanPatel> Are there any drivers i can download? Like uninstall the old one and downloard another>
#2207 [17:03] * techno156 [techno156@notlogged] has joined #minecrafthelp
#2208 [17:03] <mattym> AryanPatel, Did you not hear what i said
#2209 [17:03] <webrosc> AryanPatel, your computer is TOO OLD for windows 10
#2210 [17:04] <MustafaOsta> i googled it and it gave me this
#2211 [17:04] <MustafaOsta> 213.204.90.108
#2212 [17:04] <AryanPatel> yes i have heard what you have said
#2213 [17:04] <MustafaOsta> works ?
#2214 [17:04] <mattym> AryanPatel, There are NO Windows 10 drivers for your hardware, there WILL NEVER be
#2215 [17:04] <mattym> AryanPatel, You NEED to downgrade to Windows 7
#2216 [17:04] <mattym> MustafaOsta, Are you on the computer right now that you are using as the server?
#2217 [17:04] <AryanPatel> oh.. thanks for crusting my dreams :( I will try to ask my dad, he does not allow me to
#2218 [17:04] <MustafaOsta> yes
#2219 [17:04] <AryanPatel> Thanks for you time talking and helping me, appriciate it
#2220 [17:04] <mattym> MustafaOsta, The IP i gave you is the one that shows up for you in the chat
#2221 [17:05] * Arch_ [Arch_@notlogged] has quit. (Quit: Web client closed)
#2222 [17:05] * Xplax_it [Xplax_it@notlogged] has quit. (Ping timeout: 204 seconds)
#2223 [17:05] <MustafaOsta> should i put this IP in the server.properties ?
#2224 [17:05] <MaryPlayzMC> how do you downgrade to a different windows????
#2225 [17:05] <mattym> MustafaOsta, NO
#2226 [17:05] <AryanPatel> a new graphics card would work?
#2227 [17:05] <mattym> MustafaOsta, DO not change that part in that file
#2228 [17:05] <MustafaOsta> alright so leave it blank
#2229 [17:05] <mattym> AryanPatel, It would depend on the rest of your system
#2230 [17:05] <mattym> MustafaOsta, Yes
#2231 [17:05] <webrosc> AryanPatel, maybe, but honestly your ram is low and cpu isn't very good
#2232 [17:06] <mattym> MustafaOsta, Just give them your external IP to connect with
#2233 [17:06] * mrblankyman [mrblankyman@notlogged] has joined #minecrafthelp
#2234 [17:06] <AryanPatel> yeap, it reallllyy bad
#2235 [17:06] <webrosc> AryanPatel, your computer only just meets the requirements for minecraft
#2236 [17:06] <MustafaOsta> alright thanks man
#2237 [17:06] <MaryPlayzMC> someone please help me
#2238 [17:06] * XxEnderCraftsxX [XxEnderCraftsxX@notlogged] has joined #minecrafthelp
#2239 [17:06] <AryanPatel> so, why does it work on windows 7 but not on 10?
#2240 [17:06] <mattym> MaryPlayzMC, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2241 [17:06] <AryanPatel> drivers are not compatible?
#2242 [17:06] <webrosc> AryanPatel, because your GPU isn;t supported in windows 10
#2243 [17:06] <MaryPlayzMC> http://paste.ubuntu.com/14091773/
#2244 [17:06] <XxEnderCraftsxX> Hello!
#2245 [17:07] <AryanPatel> GPU can be changed?
#2246 [17:07] <mattym> AryanPatel, Your hardware reached its end of life on Windows 7, that means that is the last version is has compatable drivers on
#2247 [17:07] <mattym> MaryPlayzMC, One moment
#2248 [17:07] <XxEnderCraftsxX> im trying to play my minecraft and it doesnt work at all! ive tried everything nothing works i cantfind anything to fix my problem. i downloaded window 10 to update it but when the old version it worked but it doesnt work anymore
#2249 [17:07] <mattym> MaryPlayzMC, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2250 [17:07] <AryanPatel> So if i downgrade, will i still have all my files and minecraft would work again?
#2251 [17:08] <mattym> AryanPatel, If you still have the option to downgrade from within Windows, then yes
#2252 [17:08] <MaryPlayzMC> how do you downgrade??
#2253 [17:08] <XxEnderCraftsxX> how do you downgrade
#2254 [17:08] <mattym> XxEnderCraftsxX, What is the issue you are getting?
#2255 [17:08] <webrosc> ?? win/downgrade
#2256 [17:08] <Absol> win/downgrade: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2257 [17:08] <webrosc> XxEnderCraftsxX, MaryPlayzMC ^^^
#2258 [17:09] <mattym> XxEnderCraftsxX, Before that, what is the issue you are getting when you try to start the game?
#2259 [17:09] <XxEnderCraftsxX> mattym. When i try to play with minecraft it said to fix problem and all i did was update my window version!
#2260 [17:09] * Un3x [Un3x@notlogged] has joined #minecrafthelp
#2261 [17:09] <mattym> XxEnderCraftsxX, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2262 [17:09] <XxEnderCraftsxX> ok
#2263 [17:09] <webrosc> XxEnderCraftsxX, thats not how you fix a graphics driver issue
#2264 [17:09] <AryanPatel> I have the option for another month
#2265 [17:09] * Un3x [Un3x@notlogged] has quit. (Client Quit)
#2266 [17:09] <mattym> AryanPatel, Then downgrade now
#2267 [17:10] <AryanPatel> Have to wait for my parents to arrive befor i insisit of doing so
#2268 [17:10] <mattym> Ok
#2269 [17:10] <AryanPatel> If downgraded, ALL files will still remain rii?
#2270 [17:10] <webrosc> AryanPatel, in theory, but if they don't blame microsoft
#2271 [17:10] <Mrfreerun> Well Matt, Im installing the imaging and sound drivers Im missing. Will that make a difference? I deleted them on accident when I first got the laptop, and they havent caused any problems before.
#2272 [17:11] <webrosc> they do warn you to make backups first
#2273 [17:11] <XxEnderCraftsxX> mattyym btw i kept trying to repair minecraft when i tried to redownload it
#2274 [17:11] <mattym> Mrfreerun, Its good to reinstall them, but it wont help the Minecraft issue
#2275 [17:11] <AryanPatel> How to make backups?
#2276 [17:11] <webrosc> AryanPatel, copy your data to an external device
#2277 [17:11] * mrblankyman [mrblankyman@notlogged] has quit. (Quit: Web client closed)
#2278 [17:11] <MustafaOsta> AryanPatel: search for windows backup in start they will guide you
#2279 [17:12] <AryanPatel> Will do
#2280 [17:12] <Mrfreerun> I understand. Once I get these down, we can get back to the minecraft issue.
#2281 [17:12] <mattym> XxEnderCraftsxX, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2282 [17:12] <AryanPatel> plus i have noather problem
#2283 [17:12] <AryanPatel> another
#2284 [17:12] <AryanPatel> Btw, webrosc are u a helper or a mod on #minecrafthelp?
#2285 [17:13] <webrosc> a helper here, same as mattym
#2286 [17:13] <AryanPatel> Like how does the "RED" name tage show
#2287 [17:13] <webrosc> it shows red when we say your name
#2288 [17:13] <webrosc> AryanPatel, see
#2289 [17:13] <MustafaOsta> ^
#2290 [17:13] <AryanPatel> so if i write ur name, it will be in red?
#2291 [17:13] <AryanPatel> webrosc: ?
#2292 [17:13] <mattym> Only on his screen
#2293 [17:13] <Afootpluto> AryanPatel, it depends on the client
#2294 [17:13] <mattym> or wahtever color its set to on their client
#2295 [17:14] <webrosc> dpepends on the clients used for chat, but yes it highlists the message
#2296 [17:14] <AryanPatel> Oh.. gotta
#2297 [17:14] <AryanPatel> Can i say my another problem?
#2298 [17:14] <webrosc> aslong as its minecraft related
#2299 [17:14] <AryanPatel> I know all my information for my minecraft accound, however, when i go to mojang and type my info and click login, it does not work
#2300 [17:15] <MustafaOsta> do you login with email or username ?
#2301 [17:15] <webrosc> then you are entering the wrong information
#2302 [17:15] <AryanPatel> it says incorrrect username
#2303 [17:15] <AryanPatel> i log in with a email
#2304 [17:15] <AryanPatel> in mojang
#2305 [17:15] * MaryPlayzMC [MaryPlayzMC@notlogged] has quit. (Ping timeout: 204 seconds)
#2306 [17:15] * alexcmad [alexcmad@notlogged] has quit. (Ping timeout: 204 seconds)
#2307 [17:15] <MustafaOsta> check your credentials
#2308 [17:16] <AryanPatel> whats that?
#2309 [17:16] <MustafaOsta> your email and your password
#2310 [17:16] <MustafaOsta> that you are entering them correctly
#2311 [17:16] <AryanPatel> They are 100% correct
#2312 [17:16] <AryanPatel> like i nvr changed them
#2313 [17:16] <mattym> AryanPatel, If the issue is waht i think it is, then dont worry about it
#2314 [17:17] <mattym> AryanPatel, It should work by the time youve gotten the downgrade taken care of
#2315 [17:17] <AryanPatel> mattym: what is the issue u think it is?
#2316 [17:17] <mattym> ??> AryanPatel login/throttle
#2317 [17:17] <XxEnderCraftsxX> mattym here ------------------
#2318 [17:17] <Absol> AryanPatel: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2319 [17:17] <Absol> AryanPatel: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2320 [17:17] <XxEnderCraftsxX> sorry let me try again
#2321 [17:17] <webrosc> XxEnderCraftsxX, use paste.ubuntu.com then link that here
#2322 [17:17] <mattym> ??> XxEnderCraftsxX win/dxdiag
#2323 [17:17] <Absol> XxEnderCraftsxX: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2324 [17:18] <AryanPatel> I will have to reset my password?
#2325 [17:18] <mattym> XxEnderCraftsxX, Follow ALL the directions in the link from Absol
#2326 [17:18] <mattym> AryanPatel, No
#2327 [17:18] <AryanPatel> Just wait it out rite?
#2328 [17:18] <mattym> AryanPatel, IF you wait 3 hours without attempting to log in at all, then just try your normal info
#2329 [17:18] <XxEnderCraftsxX> mattym here http://paste.ubuntu.com/14091950/
#2330 [17:18] <AryanPatel> Will do
#2331 [17:18] <mattym> XxEnderCraftsxX, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2332 [17:19] <MustafaOsta> try logging in with a different internet connection, for example mobile service, to see if you can login
#2333 [17:19] <XxEnderCraftsxX> How do i downgrade
#2334 [17:19] <AryanPatel> MustafaOsta: talking with me?
#2335 [17:19] * contact [contact@notlogged] has joined #minecrafthelp
#2336 [17:19] <MustafaOsta> yes
#2337 [17:19] <mattym> XxEnderCraftsxX, When did you do the update?
#2338 [17:19] <contact> i need contact number
#2339 [17:19] <mattym> AryanPatel, Hes right, if you can try to log in from a computer that is not on your home network, you can see if it works
#2340 [17:19] <XxEnderCraftsxX> um a few days ago
#2341 [17:19] <webrosc> ??> contact mojang//email
#2342 [17:19] <contact> i cannot type this nonsense
#2343 [17:20] <webrosc> ??> contact mojang/email
#2344 [17:20] <Absol> contact: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2345 [17:20] <Absol> contact: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2346 [17:20] <contact> phone supp[ort
#2347 [17:20] <mattym> AryanPatel, The lockout is only on the IP of your network
#2348 [17:20] <contact> not email
#2349 [17:20] <webrosc> contact, thats the only way, but Mojang do not do tech support
#2350 [17:20] <mattym> ??> XxEnderCraftsxX win/downgrade
#2351 [17:20] <Absol> XxEnderCraftsxX: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2352 [17:20] <contact> i need phone support
#2353 [17:20] <mattym> XxEnderCraftsxX, Then follow the directions in the link from Absol
#2354 [17:20] <webrosc> contact, what do you need help with?
#2355 [17:20] <AryanPatel> so if i try it with another internet source that will work?
#2356 [17:20] <mattym> contact, There is none, if you need help please expalint he problem
#2357 [17:20] <contact> just a phone number would be great
#2358 [17:20] <XxEnderCraftsxX> mattym are my files safe
#2359 [17:20] <mattym> XxEnderCraftsxX, They should be
#2360 [17:20] <XxEnderCraftsxX> are you sure like 100%
#2361 [17:20] <MustafaOsta> AryanPatel: in theory yes
#2362 [17:20] <mattym> AryanPatel, Should
#2363 [17:21] <contact> i just paid 27 dollars for minecraft and it isnt here
#2364 [17:21] * HamburgerHero7 [HamburgerHero7@notlogged] has joined #minecrafthelp
#2365 [17:21] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 195 seconds)
#2366 [17:21] <webrosc> contact, Mojang are based in Sweden, its currently 1am saturday morning there, even if they did have hone support they are all asleep
#2367 [17:21] <mattym> XxEnderCraftsxX, It isnt supposed to do anything to them, but anything can happen
#2368 [17:21] <contact> i dont have the ability to connect and i am so furious that i cannot type
#2369 [17:21] <mattym> contact, What is the error/issue you get and where does it show up?
#2370 [17:21] * paulo [paulo@notlogged] has joined #minecrafthelp
#2371 [17:21] <AryanPatel> I have tried with another device, still does not work
#2372 [17:21] <contact> i need t]|
#2373 [17:22] <XxEnderCraftsxX> mattym have you got any complaints from other people about it. I'm starting to get worried
#2374 [17:22] <mattym> AryanPatel, Like i said, just wiat the time, then test again
#2375 [17:22] <MustafaOsta> AryanPatel: then try to change your password
#2376 [17:22] * HamburgerHero7 [HamburgerHero7@notlogged] has quit. (Client Quit)
#2377 [17:22] <mattym> XxEnderCraftsxX, I have not personally heard of an issue with it
#2378 [17:22] <AryanPatel> it has been a day or so
#2379 [17:22] <webrosc> contact, if you don't give details how are we meant to assist you?
#2380 [17:22] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#2381 [17:22] <MustafaOsta> AryanPatel: that you changed it or since the issue started ?
#2382 [17:22] <XxEnderCraftsxX> mattym should i not be worried
#2383 [17:23] <mattym> XxEnderCraftsxX, I wouldnt be
#2384 [17:23] * lars1 [lars1@notlogged] has quit. (Ping timeout: 204 seconds)
#2385 [17:23] <contact> i dont get error
#2386 [17:23] <XxEnderCraftsxX> ok cause my dad actually might me mad at me cause i have important files on this computer
#2387 [17:23] <contact> i cant get into minecraft
#2388 [17:23] <XxEnderCraftsxX> mattym
#2389 [17:23] <contact> it is for my kid
#2390 [17:23] <mattym> contact, Then what is the problem
#2391 [17:23] <webrosc> contact, explain exactly what the issue you have is
#2392 [17:23] <contact> i need to know how to contact company
#2393 [17:23] <mattym> contact, What you are saying helps in no way at all
#2394 [17:24] <contact> i dont want to pay 27 dollars and not have access to gay game
#2395 [17:24] <contact> this is bullshit
#2396 [17:24] <Absol> contact: Please keep it civil
#2397 [17:24] <webrosc> contact, explain the issue and we can help
#2398 [17:24] <webrosc> contact, explain the issue and we can help
#2399 [17:24] * paulo [paulo@notlogged] has left #minecrafthelp
#2400 [17:24] <AryanPatel> The issue started in octomber 27
#2401 [17:24] <contact> simple
#2402 [17:24] <contact> i
#2403 [17:24] <contact> do not have access to game
#2404 [17:24] <AryanPatel> since i can still play minecraft, it was ok,
#2405 [17:24] <contact> i paid for it today
#2406 [17:24] <mattym> contact, Thats not an explanation
#2407 [17:24] <webrosc> contact, explain properly or we will refuse to assist
#2408 [17:25] <contact> it came out of my accout
#2409 [17:25] <mattym> contact, WHen you try to start the game what happens? Does it give you any errors, a crash, does it say anything?
#2410 [17:25] <contact> account*
#2411 [17:25] <MustafaOsta> contact: are you logging in with your email and password correctly ?
#2412 [17:25] <mattym> AryanPatel, What is your ingame username supposed to be?
#2413 [17:25] <AryanPatel> _apocalypse_lord
#2414 [17:25] <AryanPatel> thats my ign
#2415 [17:25] <MustafaOsta> nice name haha
#2416 [17:26] <AryanPatel> ty haha
#2417 [17:26] <mattym> AryanPatel, Ok yeah, from what i can tell nothing seems wrong there, wait till you get the main issue worked out (the downgrade)
#2418 [17:26] <XxEnderCraftsxX> mattym im scared actually .
#2419 [17:26] <XxEnderCraftsxX> do dongrade mattym
#2420 [17:26] <mattym> AryanPatel, After that, if you still get the issue, come back to the chat and we can try to figure it out
#2421 [17:26] <AryanPatel> and my email for my account jbreaker5000@gmail.com
#2422 [17:27] <mattym> XxEnderCraftsxX, Wait till your parent is home and ask them if its ok. As I said, the downgrade is supposed to keep everything
#2423 [17:27] <AryanPatel> I have tried to login with another device with another internet connection, but it still does not work
#2424 [17:27] <MustafaOsta> AryanPatel: can you login with another minecraft account ?
#2425 [17:27] * mts_123 [mts_123@notlogged] has joined #minecrafthelp
#2426 [17:28] <AryanPatel> MustafaOsta: i only have 1 minecraft account
#2427 [17:28] <MustafaOsta> AryanPatel: your friend or something ?
#2428 [17:28] <MustafaOsta> AryanPatel: maybe the problem exists from your network
#2429 [17:28] <AryanPatel> yes, but im not sure if they are gonna give the info
#2430 [17:28] <mattym> MustafaOsta, Its against the terms of sevice to share account info, please do not suggest that people do
#2431 [17:28] <AryanPatel> I am possitive that i nvr change any information to my account
#2432 [17:29] <MustafaOsta> mattym im not suggesting that im only saying that let his friend login with his email
#2433 [17:29] <Afootpluto> ??> AryanPatel login/throttle
#2434 [17:29] <mattym> AryanPatel, Like I said, once you get the Windows issue worked out. Come back to the chat and we can better assist with it
#2435 [17:29] <Absol> AryanPatel: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2436 [17:29] <Absol> AryanPatel: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2437 [17:29] <AryanPatel> and all of a sudden, i cant seem to acesss my acc in mojang website, however, since my acc is remembered in my minecraft, it works
#2438 [17:29] <webrosc> MustafaOsta, and to do that you have to hand out password, which is passing account out, which is against T&Cs
#2439 [17:29] <MustafaOsta> thats the best solution for now tbh
#2440 [17:30] <XxEnderCraftsxX> mattym my dad said its fine.
#2441 [17:30] <mattym> MustafaOsta, That would involve sharing acount info, and as it is agains the terms of service, we do not suggest that here
#2442 [17:30] <AryanPatel> Afootpluto: whats login/throttle ?
#2443 [17:30] <webrosc> and you should never gicve passwords out to others
#2444 [17:30] <XxEnderCraftsxX> But im kinda getting confused with the instructions
#2445 [17:30] <webrosc> AryanPatel, read the bit Absol said
#2446 [17:30] <MustafaOsta> webrosc if his friend came and logged in is that passing account ?
#2447 [17:30] * Aquasr [Aquasr@notlogged] has joined #minecrafthelp
#2448 [17:30] <mattym> AryanPatel, Its the same thing i mentioned earlier
#2449 [17:30] <AryanPatel> what did Absol say?
#2450 [17:30] <AryanPatel> is it all the way up ^^^
#2451 [17:30] <mattym> AryanPatel, Dont worry, it was the same info about waiting 3 hours
#2452 [17:31] <AryanPatel> kk,
#2453 [17:31] <mattym> ??< win/downgrade
#2454 [17:31] <AryanPatel> i was wondering if you could check if someone change my info?
#2455 [17:31] <XxEnderCraftsxX> mattym my dad said dont now he changed his mine is there anyway i can use minecraft with out downgrading?
#2456 [17:31] <AryanPatel> if u could do that somehow?
#2457 [17:31] <webrosc> AryanPatel, we can't as we don't have account access
#2458 [17:31] <AryanPatel> Anyone that does?
#2459 [17:31] <webrosc> ONLY Mojang have that ability
#2460 [17:31] <XxEnderCraftsxX> *mind
#2461 [17:32] <mattym> XxEnderCraftsxX, No
#2462 [17:32] <AryanPatel> Do i contact them or somtihing?
#2463 [17:32] <mattym> XxEnderCraftsxX, Your hardware is only supported on the older WIndows
#2464 [17:32] <webrosc> AryanPatel, wait 3 hours
#2465 [17:32] <AryanPatel> the thing is
#2466 [17:33] <Mrfreerun> Matt, Im installing the radeon software. This is my AMD GPU driver, we'll get to minecraft after it.
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#2468 [17:33] <XxEnderCraftsxX> mattym can i return minecraft to get my money back?
#2469 [17:33] <AryanPatel> to play minecraft, if anyone changed your info, when you open up minecraft, you would have to type up the username and password again. This time, i still can open up minecraft to my account without writing the pass and username
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#2471 [17:33] <Afootpluto> AryanPatel, read what Absol said
#2472 [17:33] <AryanPatel> wait 3 hours?
#2473 [17:33] <MustafaOsta> yes
#2474 [17:33] <webrosc> ??> XxEnderCraftsxX account/refund
#2475 [17:33] <Absol> XxEnderCraftsxX: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2476 [17:35] <AryanPatel> if i contact mojang to check for any changes for my acc, will they do that?
#2477 [17:35] <Afootpluto> AryanPatel, they wont release that info
#2478 [17:36] <AryanPatel> I am scared that somthing will happen to my acc, because i did not change anything
#2479 [17:36] <webrosc> they would just reset your password for you fter you jumped through a few hpoops to proove the account is yours
#2480 [17:36] <webrosc> AryanPatel, just WAIT 3 hours like you were told multiple times
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#2484 [17:39] <JetsonMan> Hello! My minecraft wont start. It says I have pixel format not accelerated. Anyone can tell me what to do?
#2485 [17:39] <webrosc> do you have a dxdiag log link?
#2486 [17:39] <JetsonMan> yes
#2487 [17:40] <JetsonMan> http://paste.ubuntu.com/14092148/
#2488 [17:40] <webrosc> one moment
#2489 [17:40] <webrosc> JetsonMan, download and install http://www.nvidia.com/Download/driverResults.aspx/82758/en-us
#2490 [17:41] <JetsonMan> ok. Will that be it?
#2491 [17:41] <webrosc> should be
#2492 [17:41] <webrosc> it will ask to reboot computer when done, do so, then try minecraft
#2493 [17:41] <JetsonMan> ok thank you!
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#2496 [17:47] <Mrfreerun> Well damn, the radeon software is stuck on 2%
#2497 [17:47] <Mrfreerun> And the window is frozen
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#2504 [18:03] <Jbruh> Hello?
#2505 [18:04] <Afootpluto> hi
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#2507 [18:05] <Jbruh> I think I may have found a solution to my problem ,hold on
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#2513 [18:13] <guilherme> nao cosigo joga
#2514 [18:14] <webrosc> ??> guilherme lang/pt
#2515 [18:14] <Absol> guilherme: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#2518 [18:16] <guilherme> ta bom
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#2522 [18:17] <Mrfreerun> So Matt. Not having a GPU is pretty important huh?
#2523 [18:17] <Mrfreerun> GPU drivers*
#2524 [18:18] <Mrfreerun> Well, check it :) http://paste.ubuntu.com/14092461/
#2525 [18:20] <Mrfreerun> It's still crashing, but all my drivers are sorted at least :P
#2526 [18:21] <Mrfreerun> Anyone around to help me with the crashing problem?
#2527 [18:23] <Afootpluto> Mrfreerun, download and install http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64
#2528 [18:24] <Mrfreerun> I already tried that, it "installed" but came up with a error message
#2529 [18:24] <Mrfreerun> But yet it still gave me the option to restart because it said it had "installed"
#2530 [18:25] <Afootpluto> Mrfreerun, did you restart your PC after you installed the drivers?
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#2532 [18:25] <Mrfreerun> Yes sir I did
#2533 [18:25] <Mrfreerun> And before, I had no display GPU drivers, now I do. However, Minecraft is still crashing
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#2537 [18:27] <Afootpluto> Mrfreerun, it is showing the amd drivers arent installed
#2538 [18:27] <Mrfreerun> I see that problem. Let me install them again, and Ill show you the error message when it comes up. Sounds good?
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#2540 [18:28] <Mrfreerun> Its weird. It shows theyre not installed, but I HAVE AMD settings on my computer
#2541 [18:28] <zack> having trouble login in
#2542 [18:28] <Mrfreerun> The AMD radeon settings are on my computer, Im scrolling through the window now
#2543 [18:28] <Mrfreerun> But it shows theyre not installed..
#2544 [18:29] * buygufuyhkj [buygufuyhkj@notlogged] has joined #minecrafthelp
#2545 [18:29] <zack> i purchased the game and its not letting me get the full game
#2546 [18:29] <webrosc> zack, what happens wjhen you try?
#2547 [18:30] <webrosc> when*
#2548 [18:30] <zack> its says demo mode
#2549 [18:30] <webrosc> ??> zack account/bug/demo
#2550 [18:30] <Absol> zack: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
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#2552 [18:30] * Chroma|AFK is now known as Chromaryu
#2553 [18:30] <Mrfreerun> AFootPluto, do you know what to do from this point?
#2554 [18:30] <zack> what do i do?
#2555 [18:31] <webrosc> zack, read what absol said, goto the page lined and read/follow it
#2556 [18:31] <Afootpluto> Mrfreerun, run the installer i linked to
#2557 [18:32] <Mrfreerun> I already ran it a little while ago, and the AMD settings are on my computer.
#2558 [18:32] <zack> ??????
#2559 [18:32] <Mrfreerun> So why would the drivers not be showing/working?
#2560 [18:32] <webrosc> zack: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#2561 [18:32] <Chromaryu> ?? irc/multitasking
#2562 [18:32] <Absol> irc/multitasking: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#2563 [18:33] <Chromaryu> ^^
#2564 [18:33] <Mrfreerun> You learn that quickly, IRC is amazing but quite tricky sometimes
#2565 [18:33] <webrosc> Mrfreerun, the amd installer installs more than just drivers, it maybe something in the package failed, did it say there were errors and offer you a log when it finished?
#2566 [18:33] <zack> i have no clue
#2567 [18:34] <webrosc> zack, read what is siad
#2568 [18:34] <webrosc> zack: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#2569 [18:34] <Mrfreerun> It did not offer me a log, a simple error message come up with an "ok" button at the bottom
#2570 [18:34] <Mrfreerun> I can uninstall and reinstall again to see if it works?
#2571 [18:34] <webrosc> Mrfreerun, and what was the error?
#2572 [18:34] <Mrfreerun> That I didnt record, I can try to get it again
#2573 [18:35] <zack> what is my minecraft passcode
#2574 [18:35] <Chromaryu> uninstall/install is good way to try.
#2575 [18:35] <webrosc> Mrfreerun, fully uninstall the amd suite, reboort computer, then install the package again
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#2577 [18:35] * webrosc can't type
#2577 [18:35] <Mrfreerun> This'll be the 6th time Ive done that today, but alright, hopefully I can get an error message for you guys.
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#2579 [18:36] <zack> i rea it and I'm having trouble logging in
#2580 [18:36] <zack> read
#2581 [18:36] <webrosc> zack, why ask that when passcode is not even mentioned on the page you are meant to be looking at?
#2582 [18:36] <Tp17> Hey I'm building a Minecraft mansion what should be inside
#2583 [18:36] <webrosc> zack, do as that guide tells you
#2584 [18:37] <webrosc> Tp17, we do minecraft tech support, not building guides sorry
#2585 [18:37] <Chromaryu> Tp17: forum might get answer.
#2586 [18:37] <zack> is there a number can call for support
#2587 [18:37] <Tp17> Ok thanks
#2588 [18:37] <Afootpluto> zack, no
#2589 [18:37] <Mrfreerun> This is mostly for techinal support tp17
#2590 [18:37] <webrosc> zack, no, just read and follow the guide linked to you
#2591 [18:37] <Mrfreerun> Not building ideas, those are forums
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#2594 [18:37] <zack> i already purchased game for 26 $
#2595 [18:38] <zack> it only down loads a demo not the game
#2596 [18:38] <Afootpluto> ??> zack account/bug/demo
#2597 [18:38] <ryan182> Trying to uninstall unimportant server info and re download because I still can't my online server.. anyone have a link to a good video to do this from?
#2598 [18:38] <Absol> zack: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#2599 [18:38] <zack> my mom can't figure out i need to speak to someone
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#2602 [18:39] <Chromaryu> ryan182: what error did you get when try to login to server?
#2603 [18:39] <ryan182> Chromaryu: no error. just closes my server immediately when I open it.
#2604 [18:40] <Chromaryu> your server or other server?
#2605 [18:40] <ryan182> I've been on here for 2 days or so trying different things. my server.
#2606 [18:40] <Chromaryu> ok. are you using mod for your server?
#2607 [18:42] <ryan182> No mods. I watched a video on how to install and start it. Than never messed with it again. Randomly it stopped working.
#2608 [18:43] <Chromaryu> hmm. mod is craftbukkit/spigot is included
#2609 [18:43] <Mrfreerun> Hey Webros and AFootPluto
#2610 [18:43] <Mrfreerun> The AMD drivers are on my computer. Theyre not showing on Dxdiag, which must be a windows issue. But on my device manager, they're installed and here.
#2611 [18:43] <Mrfreerun> So why is my Minecraft still crashing..hm.
#2612 [18:43] <webrosc> Mrfreerun, is it a laptop or desktop?
#2613 [18:44] <ryan182> Chromaryu: I actually recently looked into craftbukkit because I was trying to fix it ahaha. But no luck. So I have no idea.. Lutzee was on here helping me the other day.
#2614 [18:44] <Mrfreerun> Laptop
#2615 [18:45] <Mrfreerun> Oh my lord, Ibuypower support just recomended I reinstall the entire program of windows 7 for a Minecraft issue.
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#2617 [18:49] <Mrfreerun> So where do we go from here?
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#2620 [18:51] <Guest18584> i cant find the button to redeem my windows 10 bata copie
#2621 [18:52] <Mrfreerun> I think it's already over
#2622 [18:52] <Guest18584> oh
#2623 [18:52] <Mrfreerun> Yeah windows 10 has been out for a while now
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#2625 [18:53] <Mrfreerun> Anyone around?
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#2627 [18:56] <GJTPJ> http://paste.ubuntu.com/14092787/ My Pixel format is not accelerating and I went to the Intel Driver Update utility but there is nothing for me to download.
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#2631 [18:57] <Eat_my_blockz> help
#2632 [18:57] <webrosc> GJTPJ, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2633 [18:57] <webrosc> ??> Eat_my_blockz ask
#2634 [18:57] <Absol> Eat_my_blockz: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2635 [18:57] <Absol> Eat_my_blockz: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2636 [18:58] <Eat_my_blockz> i can't log in
#2637 [18:58] <webrosc> Mrfreerun, the dxdiag doesn't show the amd card first as its a laptop and it powers the amd part off when not needed
#2638 [18:58] <webrosc> Eat_my_blockz, why not?
#2639 [18:59] <Eat_my_blockz> says connect to are severs
#2640 [18:59] <Eat_my_blockz> cant
#2641 [18:59] <Eat_my_blockz> servers\
#2642 [18:59] <webrosc> Eat_my_blockz, what exqactly does it say?
#2643 [18:59] <Mrfreerun> So how do I fix my minecraft crashing?
#2644 [18:59] <Mrfreerun> And or power on that part when its needed, like now.
#2645 [19:00] <webrosc> Mrfreerun, whats the crash report say?
#2646 [19:00] <Mrfreerun> Let me get you a paste bin, one second
#2647 [19:00] <webrosc> to power up the amd gpu you need to goto 3d application settings in the amd control panel and tell it to use the amd card for java.exe and javaw.exe
#2648 [19:00] <webrosc> not sure exactly the setting since they changed the amd panel
#2649 [19:01] <GJTPJ> Thanks webrosc
#2650 [19:01] <Mrfreerun> http://paste.ubuntu.com/14092853/ This is the error report
#2651 [19:01] <Eat_my_blockz> when i go online log in says password are email says it not write
#2652 [19:01] <Mrfreerun> Ill have to find that then
#2653 [19:01] <webrosc> Mrfreerun, can you paste.ubuntu.com this file C:\Users\Jordan\AppData\Roaming\.minecraft\hs_err_pid8520.log
#2654 [19:02] <webrosc> Eat_my_blockz, does it say incorrect email/password, or can't connect to servers?
#2655 [19:02] <Eat_my_blockz> both
#2656 [19:02] <Eat_my_blockz> i just log in
#2657 [19:02] <Mrfreerun> Yes I will, one second
#2658 [19:02] <Mrfreerun> http://paste.ubuntu.com/14092883/ This is that files message
#2659 [19:03] <Eat_my_blockz> Thank you for migrating your Minecraft account to a Mojang account! As a last step to setting up your new account please go to this link in your browser. It verifies that your account and email can live happily together.
#2660 [19:04] <Eat_my_blockz> done
#2661 [19:04] <webrosc> Eat_my_blockz, so it gives a 3rd error then
#2662 [19:04] <Eat_my_blockz> 5
#2663 [19:04] <Eat_my_blockz> error
#2664 [19:04] <webrosc> sofar you have given multiple unrelated errors
#2665 [19:04] <Eat_my_blockz> ok look
#2666 [19:05] <webrosc> as for the error you posted, do as it says, verify your account
#2667 [19:05] <Eat_my_blockz> this is what i did
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#2670 [19:05] <webrosc> Mrfreerun, yeah thats a driver crash, try the setting i said about making it use the amd gpu not the intel one
#2671 [19:06] <webrosc> Mrfreerun, apart from that, i don't see why its crashing
#2672 [19:06] <Eat_my_blockz> i went to your site logged in no issues then i migrate my account no i cant even log in on home page are in game
#2673 [19:06] <webrosc> not our site, we are just people being helpful
#2674 [19:07] <Eat_my_blockz> ok
#2675 [19:07] <Eat_my_blockz> sry
#2676 [19:07] <BrissyYouns> y esto que es?
#2677 [19:07] * Kirito [Kirito@notlogged] has joined #minecrafthelp
#2678 [19:07] <BrissyYouns> MIERDA!
#2679 [19:07] <webrosc> it sounds like you may've triggered an auto lockout after too many failed attempts, this lasts 3 hours and will affect the launcher and the website, wait 3 hours, then try again
#2680 [19:07] <webrosc> BrissyYouns, English please
#2681 [19:08] <Eat_my_blockz> u dont think it my socket expception
#2682 [19:09] <webrosc> why didn't you mention that error earlier?
#2683 [19:09] <BrissyYouns> I do not ablate English
#2684 [19:09] <Eat_my_blockz> says invalid agrument connet
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#2686 [19:09] <webrosc> Eat_my_blockz, what exactly is the scocket exception code?
#2687 [19:09] <Absol> webrosc: Please keep it civil
#2688 [19:09] <Eat_my_blockz> there is none
#2689 [19:09] * BrissyYouns [BrissyYouns@notlogged] has quit. (Client Quit)
#2690 [19:10] <webrosc> Eat_my_blockz, what antivirus do you use?
#2691 [19:10] * Bebop [Bebop@notlogged] has quit. (Client Quit)
#2692 [19:10] <Eat_my_blockz> trend micro
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#2696 [19:13] <webrosc> Eat_my_blockz, the socket exception could be antivirus related, but i still think the throttling is in place too, wait 3 hours, disable trend micro, try minecraft, if you still can't login remove trend micro and try again
#2697 [19:13] <tyluh> my minecraft is out of ram and i don't know how to fix it or where to go to fix it can you please help?
#2698 [19:13] <Eat_my_blockz> ok
#2699 [19:13] <Eat_my_blockz> i add to aloow it
#2700 [19:14] <Eat_my_blockz> allow it thro fire wall
#2701 [19:14] <webrosc> tyluh, use a lower quality resource pack
#2702 [19:14] <webrosc> Eat_my_blockz, that is not what i said
#2703 [19:14] <Eat_my_blockz> i wait 3 hrs
#2704 [19:14] <Eat_my_blockz> then try
#2705 [19:14] <webrosc> the disable trend micro
#2706 [19:14] <webrosc> then try minecraft
#2707 [19:15] <webrosc> tyluh, also are you using mods?
#2708 [19:16] <tyluh> i've downloaded many resource packs including duko craft and sphax as well as aquatica the adventure map but no mods
#2709 [19:16] <Eat_my_blockz> i need to wait 3 hrs
#2710 [19:16] <Eat_my_blockz> thanks if does work ill be back
#2711 [19:16] <webrosc> tyluh, then remove the resource packs, thats why your getting out of memory error
#2712 [19:17] <tyluh> and how do i remove the resource packs
#2713 [19:17] <webrosc> goto the folder you placed then in and delete them
#2714 [19:17] <tyluh> ok
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#2717 [19:18] <tyluh> can i keep 1 or 2 of the packs
#2718 [19:19] * Carlos_ [Carlos_@notlogged] has joined #minecrafthelp
#2719 [19:19] <webrosc> try minecraft without any, then try adding one, if it crashes again you know why
#2720 [19:19] <tyluh> ok thanks
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#2724 [19:22] <ichyray5000> jkj
#2725 [19:22] <tyluh> it worked thanks guys
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#2729 [19:24] <Carlos_> I have installed Minecraft on my computer with Windows 10 and the result when I run Minecraft is a crash. Anybody con read the report on http://paste.ubuntu.com/14092996/ and help me
#2730 [19:25] <webrosc> Carlos_, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2731 [19:26] <oldtopman> ichyray5000: Over here.
#2732 [19:26] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#2733 [19:26] <Andrio> :o
#2734 [19:27] <Carlos_> Thank you Webrosc. I will use another computer.
#2735 [19:27] <ichyray5000> Hey so I just downloaded the update for my 360 and now I can't load my old map, Whenever I try to load it, it freezes when it says "Initializing Server."
#2736 [19:28] <Chromaryu> ?? av/norton
#2737 [19:28] <Absol> av/norton: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#2738 [19:28] <ichyray5000> I did download the update onto a USB drive, the same one that contains my map
#2739 [19:29] * mrblankyman [mrblankyman@notlogged] has joined #minecrafthelp
#2740 [19:29] <Chromaryu> nah. it is old.
#2741 [19:29] <Chromaryu> That Absol
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#2744 [19:30] <ichyray5000> I'm really hoping that my old map isn't gone, it still exists on the USB Drive.. but every time I try to load it, it freezes...
#2745 [19:31] <webrosc> ichyray5000, can you make a new world?
#2746 [19:31] <ichyray5000> let me try
#2747 [19:31] <ichyray5000> let me try
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#2749 [19:31] <ichyray5000> before I downloaded the update, my map loaded as a completely different landscape, once it was entirely under water
#2750 [19:32] <Alycat_> whenever i tryto play minecraft, it says that it "lacked update of graphic server" so then i tried following the directions and scanned my drive but it said that nothing needed updated
#2751 [19:32] <webrosc> ichyray5000, this maybe a helpful read http://www.minecraftforum.net/forums/support/minecraft-xbox-360-edition-help/2573476-cant-open-my-world-and-multiplayer-no-longer
#2752 [19:32] <webrosc> Alycat_, do you have a dxdiag log link?
#2753 [19:33] <Alycat_> yes, i think so
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#2756 [19:34] <webrosc> ichyray5000, we are more pc wise here, don't have much console knowlegde, but have a read of that linked thread, if its not helpful please make a post here http://www.minecraftforum.net/forums/support/minecraft-xbox-360-edition-help and someone with console knowledge will try to assist
#2757 [19:34] <webrosc> Alycat_, may we have it then?
#2758 [19:35] <Alycat_> http://paste.ubuntu.com/14093155/ is this what you mean?
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#2760 [19:35] <webrosc> Alycat_, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2761 [19:35] * Jack is now known as Guest83846
#2762 [19:36] <Alycat_> okay
#2763 [19:36] <Guest83846> I tried to log in to my Minecraft account. It said I couldn't because my Minecraft account had "migrated". Tried to log in after making a new account with my e-mail. Can't log in to account now. Why?
#2764 [19:36] <webrosc> Guest83846, did you migrate your account?
#2765 [19:37] * ARSx099 [ARSx099@notlogged] has joined #minecrafthelp
#2766 [19:38] <Guest83846> It says that I did, however, it migrated to a different e-mail than the one I have registered
#2767 [19:38] <webrosc> did you do it, you know if you did or not
#2768 [19:38] <Guest83846> I didn't. It migrated itself
#2769 [19:39] <ARSx099> I installed Minecraft a few days ago when i got my pc and when i run minecraft sometimes it will work for about a minute and then the game will freeze and it says that minecraft 1.8.9 in not responding. Other times as soon as i load up my world it will freeze. What advice can you give me?
#2770 [19:39] <Guest83846> To an email that I don't use anymore. In fact, I think it's out of service
#2771 [19:39] <webrosc> no, someone else migrated it for you...e.g stole your account then
#2772 [19:39] <Guest83846> Dang
#2773 [19:39] <webrosc> account can't/don't auto migrate
#2774 [19:39] <webrosc> Guest83846, but also one other thing
#2775 [19:39] <Guest83846> This is problematic
#2776 [19:40] <webrosc> you can't login to new account as you triggered and auot lockout on your IP when you failed to login to old account 3 times, that will last 3 hours and affect all accounts you try.
#2777 [19:40] <webrosc> auto*
#2778 [19:40] <webrosc> to get your account recovered see the next post absol makes
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#2780 [19:40] <webrosc> ??> Guest83846 account/hacked
#2781 [19:40] <Absol> Guest83846: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2782 [19:41] <Absol> Guest83846: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2783 [19:41] * webrosc should've just done mojang email link
#2783 [19:41] <ARSx099> I installed Minecraft a few days ago when i got my pc and when i run minecraft sometimes it will work for about a minute and then the game will freeze and it says that minecraft 1.8.9 in not responding. Other times as soon as i load up my world it will freeze. What advice can you give me?
#2784 [19:41] <webrosc> Guest83846, ignore that absol message
#2785 [19:41] <webrosc> ??> Guest83846 mojang/email
#2786 [19:41] <Absol> Guest83846: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2787 [19:41] <Absol> Guest83846: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2788 [19:42] <webrosc> Guest83846, follow that one ^^^ and explain situation to them, thay will get account back
#2789 [19:42] <Guest83846> Okay, will do
#2790 [19:42] <Guest83846> Thanks
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#2792 [19:43] <ARSx099> webrosc can you give me some advise on what i should do quick?
#2793 [19:45] <ichyray5000> So basically my file is corrupt now becaue of this update? Everything my son and I made and all that time we put into it is all gone? Thats it? We just wake up one day and it's all gone?
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#2796 [19:51] <Ryking> I can't get the new minecraft update to appear on my Xbox 360. How do I get it?
#2797 [19:52] <mattym> Ryking, Restart the system and check again, make sure you are connected to Xbox Live, if none of that works, contact xbox support
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#2799 [19:52] * bob is now known as Guest11934
#2800 [19:53] <Guest11934> i need to update graphics card to play minecraft
#2801 [19:53] <Ryking> Ok thanks. I will try that
#2802 [19:53] <ichyray5000> SO I can create a new map
#2803 [19:53] <Guest11934> how?
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#2805 [19:54] <ichyray5000> So Now everything is darker
#2806 [19:54] <ichyray5000> AND my right thumb stick is not responding
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#2808 [19:57] <Propain> I just bought Minecraft Realms and every time I go to the minecraft realms option ingame, i get Invalid Session Id (Error 401). And yes I did restart my game
#2809 [19:57] <mattym> ??> Propain launcher/relog
#2810 [19:57] <Absol> Propain: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2811 [19:57] <Propain> Okay I'll try that now
#2812 [19:58] <Propain> You guys fucking rock
#2813 [19:58] <Absol> Propain: Please keep it civil
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#2815 [19:58] <ichyray5000> cool, nobody is helping
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#2817 [19:59] <mattym> ichyray5000, I believe you were already told that we are not too familiar with the console editions, and too seek help elsewhere if, turning it off and on again didnt help
#2818 [19:59] * Mrfreerun [Mrfreerun@notlogged] has joined #minecrafthelp
#2819 [19:59] <Mrfreerun> Well Im back, anyone around?
#2820 [20:00] <mattym> Mrfreerun, Where did you end up in the end?
#2821 [20:00] <Mrfreerun> I ended up rolling back my computer 2 days to a previous save.
#2822 [20:01] <Mrfreerun> Now I have a whole new minecraft problem
#2823 [20:01] <mattym> Mrfreerun, Whats it saying/doing now?
#2824 [20:02] * zwrawr [zwrawr@notlogged] has joined #minecrafthelp
#2825 [20:02] <Mrfreerun> The good ol "Unable to start the Minecraft runtime enviorment. This is most likely caused by a corruption. Please try to reinsall Minecraft" It's progress from an immediate crash I guess.
#2826 [20:02] <mattym> Mrfreerun, What antivirus do you have intalled?
#2827 [20:02] <Mrfreerun> So Ive uninstalled Minecraft, deleted .minecraft and all that good stuff.
#2828 [20:02] <Mrfreerun> AVG anti virus
#2829 [20:03] <mattym> ??> Mrfreerun av/avg
#2830 [20:03] <Absol> Mrfreerun: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#2831 [20:03] <Absol> Mrfreerun: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#2832 [20:03] <mattym> Mrfreerun, Try the info Absol sent, if you dont have that option in your AVG, consider using Avast instead
#2833 [20:03] <mattym> Mrfreerun, If you do have that option, you may need to delete .minecraft once more aftert you make the changes
#2834 [20:03] <Mrfreerun> Turning off the link scanner feature? Wouldn't that leave me completely exposed online?
#2835 [20:04] <mattym> Mrfreerun, Partially
#2836 [20:04] <mattym> Mrfreerun, But that part of AVG completely overreacts and blocks minecraft from downloading itself, and from being able to get onto servers in some instances
#2837 [20:04] <Mrfreerun> Im wondering if that's even worth it for Minecraft
#2838 [20:04] <Mrfreerun> Perhaps Ill find a new Anti virus. Avast, you said?
#2839 [20:04] <mattym> ??> Mrfreerun av/avast
#2840 [20:05] <Absol> Mrfreerun: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#2841 [20:05] <mattym> Mrfreerun, Yes ^
#2842 [20:05] <mattym> Mrfreerun, But if you want to change to that, make sure you first uninstall AVG, restart the PC, then do the Avast install
#2843 [20:05] <mattym> otherswise it will just mess up further
#2844 [20:05] <ichyray5000> yeah, but nobody was able to help there either. THANKS my 5 year olds really not happy.
#2845 [20:05] <Mrfreerun> In total, I've spent 9 hours and restarted my computer about 15 times today alone. All for a bloody sandbox game that I dont even enjoy that much
#2846 [20:06] <Mrfreerun> I have way too much freetime >.>
#2847 [20:06] <mattym> ichyray5000, Well its a good time to learn the way things are, crap happens. Its not uncommon for updates to mess with Maps. You live and learn
#2848 [20:06] <Mrfreerun> Ill delete and restart, install avast afterwards. Ill be back matt
#2849 [20:07] <mattym> Mrfreerun, Install Avast after you confirm MC works
#2850 [20:07] <mattym> Mrfreerun, Also like i said after the AVG install, you may need to do one more delete of the .minecraft folder
#2851 [20:08] <Mrfreerun> So delete all minecraft off my computer, uninstall AVG, delete .minecraft one more time, restart, test MC and then install Avast
#2852 [20:08] <Mrfreerun> I can handle that
#2853 [20:08] <mattym> Mrfreerun, no
#2854 [20:09] <mattym> Mrfreerun, Just remove AVG, restart. IF minecraft doesnt work right away, try clearing .minecraft
#2855 [20:09] <Mrfreerun> Ahh very well, I can handle that even better
#2856 [20:09] <mattym> Mrfreerun, If it does work after the restart, install Avast
#2857 [20:09] <Mrfreerun> Ill return in a few minutes
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#2864 [20:17] <ichyray5000> Damn, Matty you're a fucking asshole
#2865 [20:17] <Absol> ichyray5000: Please keep it civil
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#2889 [20:43] <mts_123> n
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#2901 [20:55] <Mrfreerun> Damn that took a long time.
#2902 [20:56] <mattym> Any luck?
#2903 [20:56] <Mrfreerun> I have AVG gone, Im going to install minecraft.exe from minecraft.net now
#2904 [20:56] <mattym> Mrfreerun, Use the .msi installer if you can
#2905 [20:57] <mattym> Mrfreerun, You dont "NEED" it. But its better in the long run
#2906 [20:57] <Mrfreerun> Alright will do now
#2907 [20:58] <Mrfreerun> Man I could of done so much today, Ive literally sat at my desk all day trying to fix this..and Im perfectly fine with it
#2908 [20:58] <Mrfreerun> Maybe I should work in IT lol
#2909 [20:58] <mattym> Mrfreerun, Except in IT you usually end up doing so with someone else brathing down your back
#2910 [20:59] <Mrfreerun> A job like this I wouldn't mind. Its pretty obvious you're a human with access to bots for commands and links
#2911 [20:59] <Mrfreerun> Is this your whole job?
#2912 [20:59] <mattym> Mrfreerun, Its also not a job
#2913 [21:00] <Mrfreerun> A hobby?
#2914 [21:00] <mattym> Mrfreerun, This chat is just run by volunteers from the community
#2915 [21:00] <webrosc> its a thing we do in spare time for love of the game
#2916 [21:00] <webrosc> or due to insanity, not sure yet
#2917 [21:00] <mattym> I have enough monitors and free time to do this and other stuff, so its no big deal
#2918 [21:00] <Mrfreerun> Damn, if it wasn't for guys and girls like you, I don't think players like me would be here
#2919 [21:01] <Mrfreerun> I mean this IRc chat isn't advertised in a big ol screen for minecraft, it's the tiny little sublink that brings us here
#2920 [21:01] <webrosc> it is technically unofficial
#2921 [21:01] <mattym> Same as the forums, which is why its linked there
#2922 [21:01] <webrosc> nut Mojang saw what went on here and accepted it as a place to get help
#2923 [21:01] <webrosc> but*
#2924 [21:02] * bob [bob@notlogged] has joined #minecrafthelp
#2925 [21:02] <webrosc> yh forums are the official unofficial forums
#2926 [21:02] <mattym> I think the mojang help site also refferences it?
#2927 [21:02] <Mrfreerun> Well damn, if I knew more about this game and chats like this, Id be here in all my freetime to help out
#2928 [21:02] <webrosc> yh, help.mojang.com links this chat and forum
#2929 [21:02] <Mrfreerun> I have a lot of freetime lol
#2930 [21:02] * bob is now known as Guest20275
#2931 [21:03] <mattym> I looked at the stats for the past 180 days on the chat, and was a little depressed by how often im on
#2932 [21:03] <Mrfreerun> So you guys are just average players who play MC and do this in your freetime?
#2933 [21:03] <mattym> yup
#2934 [21:04] * webrosc hasn't loaded minecraft to play in a year
#2934 [21:04] <mattym> To be honest, a decent number of people that still help dont even play much
#2935 [21:04] <mattym> ^
#2936 [21:04] <GreyVulpine> Been years since I've loaded up minecraft.
#2937 [21:04] <Mrfreerun> Well you'll be seeing me around here more, I like this
#2938 [21:04] <webrosc> i only load minecraft to test something for a fix and to check menus etc
#2939 [21:05] <webrosc> if you can help someone and not give bad/false/incorrect information your welcome to help
#2940 [21:05] <mattym> Same ^, but as I have them I also do the same thing for Console and PE sometime
#2941 [21:05] <Mrfreerun> I only troll on MMO's and RPG's. Trolling on a sandbox game is like going to a middle school and pushing stuff off of their desks.
#2942 [21:06] <Guest20275> Are login servers down, because I can't login to my mojang account
#2943 [21:06] <mattym> .m
#2944 [21:06] <PangeaBot> (mattym) 03Online: Login, Session, Skins, Website, Realms
#2945 [21:06] <mattym> Guest20275, What error do you get when you try?
#2946 [21:07] <Guest20275> Unknown email or password
#2947 [21:07] <mattym> Guest20275, And what happens if you try to log into the website?
#2948 [21:07] <Guest20275> same thing
#2949 [21:07] <Mrfreerun> Moment of truth, mattynm
#2950 [21:07] <mattym> ??> Guest20275 login/throttle
#2951 [21:07] <Absol> Guest20275: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2952 [21:07] <Absol> Guest20275: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2953 [21:07] <Mrfreerun> WOOOOO. Finally it works.
#2954 [21:07] <webrosc> \o/
#2955 [21:08] <Guest20275> Thank you absol. that is what I needed to know
#2956 [21:08] <mattym> Mrfreerun, You said you ended up having to do a restore point right?
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#2959 [21:08] <Mrfreerun> That's correct. Lord knows what it was before I rolledback
#2960 [21:08] <mattym> Mrfreerun, Out of curiosity, can i get another dxdiag
#2961 [21:09] <Mrfreerun> Sure thing, one moment
#2962 [21:09] * Guest20275 [Guest20275@notlogged] has quit. (Quit: Web client closed)
#2963 [21:09] <Mrfreerun> http://paste.ubuntu.com/14093959/
#2964 [21:11] <Mrfreerun> So I've managed to update my drivers, install drivers that I didnt even have but needed, get rid of an antivirus that was already set to be deleted, just needed to restart because I hate AVG, and got minecraft working again. Today was a successful today in the PCMASTERRACE community
#2965 [21:12] <mattym> Mrfreerun, Yeah looks like the Intel and Radeon hardware are both recognized again
#2966 [21:12] <Mrfreerun> Thank you all for the help today, you were all patient and I truly appreciate it. I'll be giving back what you gave me by helping out whenever I can
#2967 [21:12] * burgy [burgy@notlogged] has joined #minecrafthelp
#2968 [21:12] <Mrfreerun> :)
#2969 [21:14] * mistyraindrop [mistyraindrop@notlogged] has joined #minecrafthelp
#2970 [21:14] * FernoMan [FernoMan@notlogged] has joined #minecrafthelp
#2971 [21:15] <mistyraindrop> Hi, I am having trouble starting Minecraft. It says that I need to update my drivers and, when I have tried, it still doesn't work.
#2972 [21:15] <mattym> mistyraindrop, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2973 [21:15] <mistyraindrop> http://paste.ubuntu.com/14093981/
#2974 [21:15] <FernoMan> Hi, i need to change my minecraft email from "homtail" to "hotmail" how would i do that
#2975 [21:16] <mattym> mistyraindrop, Ok, first get rid of any shorcuts for minecraft you have or any copies of the minecaft.exe
#2976 [21:16] <mattym> minecraft.exe launcher *
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#2978 [21:16] <webrosc> FernoMan, you'll have to contact Mojang to sort that
#2979 [21:16] <webrosc> ??> FernoMan mojang/email
#2980 [21:16] <Absol> FernoMan: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2981 [21:16] <Mrfreerun> FernoMan, Mojang may be able to help
#2982 [21:16] <Absol> FernoMan: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2983 [21:16] <mattym> mistyraindrop, Then go to minecraft.net/download and get the Installer that ends in .msi
#2984 [21:16] <mattym> mistyraindrop, Reinstall the game using that and try to start it.
#2985 [21:16] <FernoMan> Thanks
#2986 [21:16] <mattym> mistyraindrop, If it gets the same error, let me know
#2987 [21:17] <webrosc> FernoMan, normally you can change email yourself, but you need access to old one, as its an adress typo ONLY Mojang can fix it
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#2991 [21:20] <burgy_> minecraft error with pixel format not acceleratedhttp://paste.ubuntu.com/14093955/
#2992 [21:20] <mattym> burgy_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2993 [21:21] <burgy_> thank you
#2994 [21:22] <mistyraindrop> When I try to install the .msi installer, i go through the wizard but when i get to the destination folder, a window pops up that says "Installation directory must be on a local hard drive"
#2995 [21:22] <mattym> mistyraindrop, Are you trying to install it somewhere else?
#2996 [21:22] <mistyraindrop> this is what it defaults to: C:\Program Files (x86)\Minecraft\
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#2999 [21:22] <mattym> mistyraindrop, Did you change the default in any way?
#3000 [21:23] <mistyraindrop> i have not; not that I am aware of
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#3002 [21:23] <mattym> mistyraindrop, Can you close out of it, and right click the .msi file and select Run as Administrator
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#3004 [21:26] <mistyraindrop> that doesn't come up as an option; only install, repair, uninstall, troubleshoot compatability, open with
#3005 [21:26] <mattym> mistyraindrop, Ok, just try running it again as normal, see if the same thing shows up
#3006 [21:27] <mistyraindrop> it does
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#3008 [21:27] <mattym> mistyraindrop, Can you see if that folder already exists on your drive
#3009 [21:27] <mistyraindrop> the .msi one?
#3010 [21:28] <mattym> mistyraindrop, The default folder it wants to put the install in, C:\Program Files (x86)\Minecraft\
#3011 [21:29] <mistyraindrop> there is no minecraft folder under program files (x86)
#3012 [21:29] <mattym> mistyraindrop, Ok. This is quite odd.
#3013 [21:29] <mattym> mistyraindrop, Would you mind if I were to use teamviewer to try an fix it remotely?
#3014 [21:30] <mistyraindrop> ok
#3015 [21:30] <mistyraindrop> how?
#3016 [21:30] <mattym> mistyraindrop, One sec
#3017 [21:30] * NexusFeg [NexusFeg@notlogged] has quit. (Ping timeout: 204 seconds)
#3018 [21:30] <mattym> ??> mistyraindrop tools/teamviewer/quick-support
#3019 [21:30] <Absol> mistyraindrop: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#3020 [21:31] <Absol> mistyraindrop: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
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#3024 [21:36] <zachps11> i can not jump while i am moving in minecraft!! what is wrong??
#3025 [21:36] <webrosc> zachps11, you using a laptop?
#3026 [21:37] <zachps11> no i have a desk top
#3027 [21:37] <webrosc> hmm... only heard of that issue on laptops
#3028 [21:37] <webrosc> can you jump when still? what are you classing as movement?
#3029 [21:38] * adrian_ [adrian_@notlogged] has joined #minecrafthelp
#3030 [21:38] <zachps11> ya, i can jump when i'm not walking, but i can't when i am
#3031 [21:38] * jerry [jerry@notlogged] has joined #minecrafthelp
#3032 [21:39] <jerry> hi i cannot log into my minecraft account, and I just bought it
#3033 [21:39] <webrosc> jerry, can you jump while looking around with mouse?
#3034 [21:39] <webrosc> oops, wrong person
#3035 [21:39] <webrosc> zachps11, can you jump while looking around with mouse?
#3036 [21:40] <webrosc> jerry, what error do you get?
#3037 [21:40] <jerry> lol it is ok
#3038 [21:40] <zachps11> while standing still??
#3039 [21:40] <webrosc> zachps11, yes
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#3041 [21:40] <zachps11> ya
#3042 [21:40] * adrian_ [adrian_@notlogged] has quit. (Client Quit)
#3043 [21:40] <zachps11> just when i'm moving
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#3045 [21:41] <webrosc> zachps11, this 1.8.9?
#3046 [21:41] <zachps11> yes
#3047 [21:41] <webrosc> one sec while i check something
#3048 [21:42] <webrosc> zachps11, ok, try holding Q and then press space while holding down Q
#3049 [21:42] <webrosc> do you jump?
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#3052 [21:42] <zachps11> ok! i'll go try that now
#3053 [21:43] <jerry> um so i have payed for the account and everything and got the minecraft.exe installed to my computer but it wont let me sign in
#3054 [21:43] <webrosc> jerry, what error do you get?
#3055 [21:44] <jerry> i get the bad credentials error
#3056 [21:44] <zachps11> it did not work
#3057 [21:44] <jerry> and it sais i typed in the incorrect password or username
#3058 [21:46] <webrosc> jerry, how many times did you try, and can you login to the website https://account.mojang.com/me
#3059 [21:46] <jerry> i tried so many times like i would say 7 times
#3060 [21:46] <webrosc> zachps11, can you straif run, forward and left/right
#3061 [21:46] <jerry> but yeah ill go to the login page and try
#3062 [21:46] <jerry> again
#3063 [21:47] <jerry> it sais
#3064 [21:47] <jerry> ERROR unkown e-mail or password
#3065 [21:47] <webrosc> ??> jerry login/throttle
#3066 [21:47] <Absol> jerry: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3067 [21:47] <Absol> jerry: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3068 [21:48] <jerry> ok thanks absol
#3069 [21:48] <zachps11> no! i can not jump when i am walking or sprinting in any direction
#3070 [21:49] <webrosc> thats not what i asked, i said can you straif, run diagonal by pressing W and A/D, no mention of jumping
#3071 [21:49] <zachps11> let me see
#3072 [21:50] <zachps11> no
#3073 [21:51] <webrosc> then its either your keyboard, or a windows setting messing up your keyboard, for some reason its not accepting multiple key presses
#3074 [21:51] <webrosc> try a different keyboard
#3075 [21:52] <zachps11> i don't know what it is! this morning it was just fine, then when i got home, it started doing this
#3076 [21:53] <webrosc> could be an update, could be just luck of keyboard deciding to stop working right, could be someone messed with a setting (though i don't know of a setting that would do that)
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#3082 [21:55] <EmpyreanFyre> Hello?
#3083 [21:55] <EmpyreanFyre> Any one here?
#3084 [21:55] <webrosc> only 159 of us
#3085 [21:56] <EmpyreanFyre> Ah
#3086 [21:56] <webrosc> what can we do for you?
#3087 [21:56] <EmpyreanFyre> I'm having some trouble with my master volume
#3088 [21:56] <webrosc> explain
#3089 [21:56] <EmpyreanFyre> it works fine but when ever i turn it on it causes my MC to lag horrifically
#3090 [21:56] <EmpyreanFyre> So i keep it off
#3091 [21:57] <webrosc> do you use a resource pack?
#3092 [21:57] <EmpyreanFyre> No
#3093 [21:57] <EmpyreanFyre> just pure vanilla
#3094 [21:57] * EbonyVoid [EbonyVoid@notlogged] has joined #minecrafthelp
#3095 [21:57] <webrosc> can you put all the sliders to off, then turn up the master one, still causes lag?
#3096 [21:58] <EmpyreanFyre> Yes
#3097 [21:58] <EmpyreanFyre> Any sound will trigger the lag
#3098 [21:58] <webrosc> is this an old world, or a new one?
#3099 [21:58] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 206 seconds)
#3100 [21:58] <EmpyreanFyre> Well i play mainly on multiplayer nowadays
#3101 [21:59] <EbonyVoid> i dont know what to do i installed windows 10 on my pc when it first came out and i just tried to get back on my minecraft account and it wont work
#3102 [21:59] <webrosc> can you test in single player
#3103 [21:59] <EmpyreanFyre> Dont really do survival
#3104 [21:59] <EmpyreanFyre> Ive tried singleplayer
#3105 [21:59] <EmpyreanFyre> Doesnt matter which gamemode i use
#3106 [21:59] * EbonyVoid [EbonyVoid@notlogged] has quit. (Client Quit)
#3107 [21:59] <webrosc> EmpyreanFyre, and thats on a fresh world?
#3108 [21:59] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#3109 [21:59] <EmpyreanFyre> The problem is within the master volume itself i think
#3110 [22:00] <webrosc> windows pc?
#3111 [22:00] <EmpyreanFyre> Macbook
#3112 [22:00] <EmpyreanFyre> i5, 4g ram
#3113 [22:00] <EmpyreanFyre> Ive been playing perfectly fine on it for 2 years
#3114 [22:00] <EmpyreanFyre> and just a few months ago it started do this
#3115 [22:01] <webrosc> all i can suggest then is a reinstall of minecraft, and if that doesn't work run a full system update to make sure all drivers are updated
#3116 [22:01] <webrosc> don't ask how i don't know macs
#3117 [22:01] <mattym> ??> EmpyreanFyre mac/reinst
#3118 [22:01] * EbonyVoid [EbonyVoid@notlogged] has joined #minecrafthelp
#3119 [22:01] <Absol> EmpyreanFyre: You may need to reinstall the locally installed files that Minecraft puts into place.
#3120 [22:01] <Absol> EmpyreanFyre: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#3121 [22:01] <EmpyreanFyre> Oh ok thats fine
#3122 [22:01] <EmpyreanFyre> ah ok
#3123 [22:01] <mattym> EmpyreanFyre, That info Absol sent ^ will redo the local files
#3124 [22:01] * webrosc meant the mac update part :p
#3124 [22:01] <mattym> EmpyreanFyre, As far as updates on the Mac, im also clueless
#3125 [22:02] <EmpyreanFyre> Just a sec... how can i bring up the terminal for mac?
#3126 [22:02] <webrosc> i think its somethink like apple logo and system update
#3127 [22:02] <mattym> EmpyreanFyre, Open Finder, find the Utilities folder
#3128 [22:02] <mattym> EmpyreanFyre, It should be in there
#3129 [22:02] <EmpyreanFyre> What is the name again?
#3130 [22:02] <webrosc> EbonyVoid, what error do you get when trying to login?
#3131 [22:02] <mattym> i think they just call it Terminal
#3132 [22:02] <EmpyreanFyre> Ah ok
#3133 [22:03] <EmpyreanFyre> and i type curl -L git.io/rmc | sh?
#3134 [22:03] <mattym> EmpyreanFyre, Yeah then hit enter
#3135 [22:03] <mattym> EmpyreanFyre, It should start typing a lot of meaningless crap
#3136 [22:03] <mattym> that usualy means its workin
#3137 [22:04] <EmpyreanFyre> How would that affect my game?
#3138 [22:04] <mattym> EmpyreanFyre, It will delete the local files, it will keep your saves
#3139 [22:04] <mattym> EmpyreanFyre, Then when you start Minecraft up again, it will redownload all the internal files
#3140 [22:05] <mattym> EmpyreanFyre, If anything there was messed up, that will help
#3141 [22:05] <EmpyreanFyre> Thanks! :D And if that fails i should just reinstall MC?
#3142 [22:05] <mattym> EmpyreanFyre, If it doesnt help, look into making sure your system is completely up to date
#3143 [22:06] <webrosc> you don't have music playing or chat programs or anything making sound when playing ddo you?
#3144 [22:06] <EmpyreanFyre> None
#3145 [22:06] <EmpyreanFyre> Hold on i cant seem to find utilities
#3146 [22:06] <mattym> EmpyreanFyre, Can you just search Terminal, in finder?
#3147 [22:07] <EmpyreanFyre> yep
#3148 [22:08] <EmpyreanFyre> it seems to be working
#3149 [22:09] <EmpyreanFyre> I have to leave now, thx for the help and i shall try the other options!
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#3152 [22:19] <BACON> My minecraft keeps crashing ever since i got windows 10 and this is my last hope for help. i tried the other ways
#3153 [22:19] <mattym> BACON, Do you have the link to your dxdiag report? If so please post the link in this chat.
#3154 [22:20] <BACON> http://paste.ubuntu.com/14094499/ PLEASE HELP
#3155 [22:20] <mattym> BACON, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#3156 [22:21] <BACON> oh... ok. just one question for minecraft windows 10 version, will you eventually be able to go on server like the other version of minecraft?
#3157 [22:21] <webrosc> BACON, i think its going to be world sharing, not servers, but untill Mojang say, who knows
#3158 [22:21] <mattym> BACON, I think they plan to bring Realms to that version, but as far as I know, no regular servers
#3159 [22:22] <webrosc> ah and realms yeah
#3160 [22:22] <BACON> ok thanks for the help
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#3163 [22:24] <Blankobasura> My minecraft is glitching out and i cannot speak in chat at all
#3164 [22:25] <mattym> Blankobasura, In you Options then Chat settings, make sure your Chat is set to Shown, and not anything else
#3165 [22:25] <mattym> Blankobasura, Or Chat set to All
#3166 [22:25] <Blankobasura> kk i need to launch minecraft
#3167 [22:26] <Blankobasura> Thank you so much! it is working now
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#3178 [22:53] <Deb> Could anyone tell me if minecraft plays on samsung galaxy tab 3 lite
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#3180 [22:55] <webrosc> should do
#3181 [22:56] <Deb> i found a website that shows compatibility and how well game performs on different tablets, but the Samsung Galaxy tab 3 lite isn't shown. Does anyone have specific experience with this tablet? Does it lag?
#3182 [22:57] <webrosc> honestly we only really deal with tech issues here
#3183 [22:57] <webrosc> not what can run minecraft
#3184 [22:57] <Deb> Oops - sorry. Any idea where I could find this info?
#3185 [22:57] <webrosc> and we are more PC then pe
#3186 [22:57] <webrosc> could try fporums, or google?
#3187 [22:57] <webrosc> forums*
#3188 [22:57] <Deb> thank you!
#3189 [22:58] <mattym> Deb, The android play store has the minimum needed specs i think
#3190 [22:58] <mattym> Deb, Then you would just need to confirm that your tablet has them
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#3192 [23:00] <webrosc> turns out there are videos on utube of people using that tab and minecraft, looks like it does work ok
#3193 [23:00] <mattym> with PE I think it works as long as your device is able to download it from the store
#3194 [23:01] <webrosc> yh thats what i though too, store stops none compatable downloads
#3195 [23:01] <mattym> Unless its Apple
#3196 [23:03] <webrosc> but then all those devices are the same
#3197 [23:05] <mattym> I mean for a while we were getting a bunch of people with Older iOS devices, they met the minimum according to their app store, but an update made it not work
#3198 [23:05] <webrosc> aahh
#3199 [23:07] <mattym> webrosc, Yeah, the store page still lists iOS 5.1.1, which I think should have been changed with the PE 0.11 update
#3200 [23:08] <jerry> yay i got it to work
#3201 [23:09] <jerry> my friend told me that i have to wait a little bit then it will let me sign in
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#3203 [23:09] <mattym> Didnt we say that like an hour ago
#3204 [23:09] <webrosc> yes
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#3206 [23:14] <futurephysicist> does anyone know a lot about minecart rails who can help me?
#3207 [23:15] <mattym> futurephysicist, This is more of a tech support channel, the forum would be better suited for build related questions
#3208 [23:15] <webrosc> or wiki
#3209 [23:15] <futurephysicist> haha oops my bad sorry
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#3211 [23:17] <webrosc> love how we tell em to goto the forum, so they log into #minecraftforums instead
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#3214 [23:23] <superboom> sd
#3215 [23:23] <superboom> sd
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#3219 [23:27] <skilled81> http://paste.ubuntu.com/14094851/ hello im having problems getting minecraft pc to work on me pc im running windows and it tells me to check my display setting and that the drivers might be out dated when i go to check them it doesnt say anything about the drivers being old so it bade me fallow a few steps and then sent me here please excuse me in advance its been a while since ive used a computer in general so bare with me...
#3220 [23:28] <skilled81> paste** http://paste.ubuntu.com/14094851/
#3221 [23:28] <skilled81> http://paste.ubuntu.com/14094851/
#3222 [23:28] <mattym> skilled81, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#3223 [23:28] <fastesteash> I downloaded minecraft windows 10 beta and went to instal i pressed instal but it doesnt work
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#3225 [23:28] <mattym> fastesteash, What happens when you try. Any errors or anything
#3226 [23:28] <webrosc> mattym, meant to say not windows 8 supported
#3227 [23:28] <mattym> Yes
#3228 [23:28] <fastesteash> it says try again
#3229 [23:28] <fastesteash> i try again doesnt work
#3230 [23:29] <mattym> fastesteash, Try restarting your PC, then try the insall link on the Windows Store again
#3231 [23:30] <fastesteash> it says error code 0x803f7000
#3232 [23:30] <skilled81> to mattym i believe im running windows 8.1 pro
#3233 [23:30] <mattym> skilled81, As i said, some thing either way
#3234 [23:30] <webrosc> skilled81, your computer is too old for windows 8.1
#3235 [23:30] <mattym> skilled81, The point is, your hardware is only supported up to Windows 7, so thats what you need
#3236 [23:30] <fastesteash> it says error code 0x803f7000
#3237 [23:31] <fastesteash> when i download it
#3238 [23:31] <mattym> fastesteash, Try restarting your PC, then try the insall link on the Windows Store again
#3239 [23:31] <fastesteash> ok thx
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#3241 [23:32] <skilled81> mattym thanks for the advice can you tell me how i can go about getting windows 7 on my computer
#3242 [23:33] <mattym> skilled81, From Win8.1 you probably need to do a full reinstall of Windows 7
#3243 [23:34] <skilled81> wow that sounds like alot of work. but ok ill get on it thanks again
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#3246 [23:35] <fastesteash> hi
#3247 [23:36] <fastesteash> i downloaded windows 10 beta minecraft and went to install
#3248 [23:37] <fastesteash> i tried to install but it said try again
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#3251 [23:38] <fastesteash> hello?
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#3258 [23:49] <BMO22> I recently updated my pc to wndows10 and can't play minecraft since then. Can anybody figure put the problem?http://paste.ubuntu.com/14094949/
#3259 [23:49] <mattym> BMO22, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#3260 [23:50] <BMO22> mattym, ok thanks for the help
#3261 [23:50] <BMO22> mattym, ok thanks for the help
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