#MinecraftHelp > 2015-12-22
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#8 [00:17] <Dani012h> Hello can someone copyright a map?
#9 [00:17] <i> I have a mojang account attached to a email I can no longer access. How do I change the email?
#10 [00:17] <Dani012h> Can someone copy right a map even if i changed alot on it?
#11 [00:17] <Andrio> Apparently the server I frequent did it...
#12 [00:18] <Andrio> i: https://help.mojang.com/customer/portal/articles/901432-changing-your-email-address
#13 [00:18] <i> thank you
#14 [00:19] <Dani012h> I serached alot on that can you copyright a map or design is that posible? becouse everything i found was like no that aint posible, becouse its something you made in a game, using mojangs software it aint a plugin you made yourself?
#15 [00:19] <i> I had logged out of it before and now cannot log back into it.
#16 [00:20] <mattym> Dani012h, Under US law, they can "trademark" the desing, but not copyright
#17 [00:20] <Dani012h> What does that mean mattym?
#18 [00:21] * justy15 [justy15@notlogged] has joined #minecrafthelp
#19 [00:21] <Dani012h> What if i know that he doesnt live in the US and i doesnt either?
#20 [00:22] <mattym> Dani012h, That basically under US law, which as all minecraft related stuff is owned by Microsoft now are covered under US copyright law, a "design" is not something that can be copywritten
#21 [00:23] <mattym> Dani012h, But can fall under the trademark laws
#22 [00:24] <mattym> Dani012h, Which means that if someone has set out a map, no matter how you alter it, if it was their property to begin with, its remains theirs
#23 [00:24] <i> I cannot log into my mojang account or by extension my minecraft account since mojang's site says that none of the emails I think it could be under are correct, and the one it most likely is I cannot access.
#24 [00:24] <mattym> ??> i mojang/email
#25 [00:24] <Absol> i: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#26 [00:24] <Absol> i: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#27 [00:24] <mattym> i, Fill out the form Absol linked
#28 [00:24] <Dani012h> I just read that its their map, but they cant copyright it, they just doesnt want other people to jerk off and take credits for their work
#29 [00:25] <mattym> Dani012h, All im saying is copywrite is the wrong term here, if they have expressed that they do not allow other people to take credit for it, then you cant
#30 [00:25] <justy15> I upgraded my Windows 7 to Windows 10, and when I try to play Minecraft it says that I have a "Lack of updated graphic drivers." I really need help with this, especially when checking for updates with the Intel Driver Update Utility, it says I have no available driver updates.
#31 [00:25] <mattym> Dani012h, Their work is still protected by that
#32 [00:25] <mattym> justy15, Do you have the link to your dxdiag report? If so please post the link in this chat.
#33 [00:26] <Dani012h> But the law says if my map is special from hes i can still have it?
#34 [00:27] <mattym> Dani012h, You can download it and use it. But no matter how you change it, you cannot redistribute it as yours
#35 [00:28] <Dani012h> What is i didnt download it but just used hes design
#36 [00:28] <justy15> I am running the DirectX Diagnostic Tool right now. How would I get the link? Is it secure to post that information?
#37 [00:28] <mattym> ??> justy15 win/dxdiag
#38 [00:28] <Absol> justy15: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#39 [00:29] <mattym> justy15, Follow all the directions in the link from Absol
#40 [00:29] <Dani012h> Well thanks for answers mattym
#41 [00:32] <justy15> http://paste.ubuntu.com/14135473/
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#44 [00:33] <mattym> justy15, First delete any minecraft shortcuts or minecraft.exe files you have
#45 [00:33] <mattym> justy15, Go to minecraft.net/download and download the Installer that ends in .msi
#46 [00:34] <mattym> justy15, Run that file. Select Install minecraft, or Repair if there is no install option
#47 [00:34] <mattym> justy15, Use the new minecraft shortcut it makes to start the game, if you get the same error let me know
#48 [00:34] <justy15> Alright, working on that now.
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#50 [00:37] <Lach> What do i do if my account email got changed and i dont know who changed it and what it got changed to?
#51 [00:38] <Anna> ??> Lach account/hacked
#52 [00:38] <Absol> Lach: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#53 [00:38] <Absol> Lach: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#54 [00:39] <Lach> Thanks
#55 [00:40] <Lach> How do i contact mojang?
#56 [00:40] <Anna> ??> Lach mojang/email
#57 [00:40] <Absol> Lach: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#58 [00:40] <Absol> Lach: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#59 [00:42] <Lach> Is that the quickest way?
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#63 [00:52] <SoulCheckmate> I am having problems with my Minecraft Launcher. Can't seem to launch it. I followed the instructions about dxdiag and here's the link to my report, http://paste.ubuntu.com/14135527/
#64 [00:54] <justy15> After the removal and reinstall of the Minecraft launcher, it said that is was "Unable to start the Minecraft runtime environment. This is most likely caused by a corruption. Please try to reinstall Minecraft."
#65 [00:55] <SoulCheckmate> alright thanks
#66 [00:57] <SoulCheckmate> It doesn't work, just uninstalled and installed it. I use the version without an installer
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#68 [00:59] <justy15> mattym?
#69 [00:59] <Notloc> So i bought minecraft for ps3 and i really want it on pc what do i do here :(
#70 [01:00] <mattym> Notloc, Buy it again on PC, they are different products
#71 [01:00] <mattym> justy15, What antivirus do you have installed?
#72 [01:00] <Notloc> say my friend has it on pc can i play cross platform?
#73 [01:01] <mattym> SoulCheckmate, YOu need to delete any minecraft shortcuts or minecraft.exe files you have
#74 [01:01] <mattym> SoulCheckmate, Go to minecraft.net/download get the installer that ends in .msi
#75 [01:01] <justy15> McAfee and Kaspersky scanner
#76 [01:02] <mattym> SoulCheckmate, Use that to install it and make a new shortuct. Use the shortcut to start and let me know if you get the same error
#77 [01:02] <mattym> ??> justy15 av/mcafee/uninstall
#78 [01:02] <Absol> justy15: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
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#80 [01:02] <SoulCheckmate> ok trying, thanks
#81 [01:02] <mattym> justy15, You will need to use the tool Absol linked to remove McAfee, it causes issues with Minecraft
#82 [01:03] <timshilo123> how do i check if minecraft is blocked
#83 [01:04] <mattym> timshilo123, What do you mean?
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#86 [01:11] <justy15> I actually have windows firewall with advanced security
#87 [01:13] <mattym> justy15, If you have McAfee installed at all you will need to run the tool that was linked
#88 [01:14] <justy15> I don't have McAfee, after checking my computer
#89 [01:15] <mattym> ??> justy15 av/kaspersky
#90 [01:15] <Absol> justy15: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#91 [01:15] <mattym> justy15, Try those isntructions
#92 [01:15] <mattym> justy15, THen try the install again
#93 [01:16] * master [master@notlogged] has joined #minecrafthelp
#94 [01:16] <master> hello
#95 [01:17] <master> i no my password but it doent work for some reson and its messed up
#96 [01:18] <mattym> master, What does is say when you try to log in?
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#99 [01:28] <justy15> I still has not worked
#100 [01:29] <master> it wont work i no the passwork but it dont work
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#102 [01:31] <mattym> justy15, You may need to turn the firewall off, until the install has completed, and if thats the case you would also need to turn it off whenever the launcher needs to be updated
#103 [01:31] <mattym> master, What does is say when you try to log in?
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#105 [01:32] <alden> java.lang.nullpointerexception minecraft always show when i add servers and play it ... how to fix this .. pls help me'
#106 [01:33] <alden> hello
#107 [01:34] <alden> hell
#108 [01:34] <alden> o
#109 [01:37] <justy15> Thank you, have a good night/day.
#110 [01:38] <master> i think there is something wrong with the minecraft.net server
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#115 [01:42] <lolfrieg> http://paste.ubuntu.com/14135659/
#116 [01:43] <lolfrieg> I need help
#117 [01:45] <lolfrieg> bey
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#120 [01:54] <dead> can not log into game
#121 [02:06] <dead> is anyone else having trouble with their login?
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#123 [02:27] <burp> i cant update drivers for windows 10 to let my son play minecraft. can anyone help?
#124 [02:31] <burp> ive followed all the links and i keep gettting the message that my drivers are all up to date.
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#126 [02:32] <Andrio> ??> burp win/DXDiag
#127 [02:32] <Absol> burp: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#128 [02:33] <Liv> so, i just changed my minecraft account username and it says when i try to log into minecraft to go on my server unknown email and password and i have just changed it and my password and its still not working, please help!
#129 [02:34] <dead> ^
#130 [02:34] <Liv> "dead" is that the same for you?
#131 [02:34] <dead> yes
#132 [02:34] <Liv> are u from australia?
#133 [02:34] <dead> and my son also
#134 [02:35] <dead> nope newfoundland canada
#135 [02:35] <Liv> oh yea
#136 [02:35] <Liv> i wonder if someone is going to help lol
#137 [02:35] <burp> ive done as this has asked but i dont understand the final step. i am from australia
#138 [02:35] <Liv> so, i just changed my minecraft account username and it says when i try to log into minecraft to go on my server unknown email and password and i have just changed it and my password and its still not working, please help!
#139 [02:35] <dead> lol
#140 [02:35] <Liv> what state? "burp"?
#141 [02:35] <burp> victoria
#142 [02:36] <Liv> oh adl
#143 [02:36] <Liv> adelaide
#144 [02:36] <Andrio> hm... you might be locked out.
#145 [02:36] <Andrio> ??> Liv login/throttle
#146 [02:36] <Absol> Liv: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#147 [02:36] <Absol> Liv: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#148 [02:36] <Andrio> burp, do you have the link to your report?
#149 [02:36] <Liv> why is it lockout?
#150 [02:36] <Liv> oh yea
#151 [02:36] <Liv> whoops
#152 [02:37] <Liv> i kinda tried at least 20 times
#153 [02:37] <Andrio> mm
#154 [02:37] <dead> i reset my password still not working
#155 [02:37] <Liv> ^
#156 [02:37] <Andrio> I've heard of problems with changing usernames
#157 [02:37] <burp> after i copied to ubuntu pastebin i copied again from there but thats as far as i can figure it out
#158 [02:37] <Liv> i got it right for when i got my password for changing username but since than it ahsnt been working
#159 [02:37] <dead> i never changed username though just password
#160 [02:38] <Andrio> burp, show me the link to your Ubuntu Pastebin post
#161 [02:38] <burp> i dont know where to copy THAT to
#162 [02:38] <burp> how do i do that?
#163 [02:38] <burp> http://paste.ubuntu.com/14135773/
#164 [02:38] <burp> ?
#165 [02:38] <Liv> here https://justpaste.it/
#166 [02:38] <Liv> than send him the link
#167 [02:39] <Andrio> burp, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#168 [02:39] <Liv> oo dam
#169 [02:39] <Andrio> mm
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#171 [02:40] <burp> how can i downgrade?
#172 [02:40] <Andrio> ??> burp win/downgrade
#173 [02:40] <Absol> burp: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#176 [02:44] <Schootsy> How do i vote for the Hypixel server its not letting me
#177 [02:45] <Andrio> What's 'it'?
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#180 [02:46] <Schootsy> Hi im trying to vote for a server "hypixel" but theirs no links prompting me
#181 [02:46] <Andrio> where?
#182 [02:47] <Schootsy> http://www.minecraftforum.net/servers/18-hypixel
#183 [02:49] <Andrio> Mm
#184 [02:49] <Andrio> Try #minecraftforums
#185 [02:49] <Andrio> /join #minecraftforums
#186 [02:51] <Schootsy> Ok
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#193 [03:00] <ItzV3rox> i start my mc and
#194 [03:00] <ItzV3rox> and it gives problems by render the game
#195 [03:00] <ItzV3rox> what can i do?
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#198 [03:14] <wxsted> it dosen't let me launch minecraft it says error
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#201 [03:15] <wxsted> im having a problem launching minecraft
#202 [03:15] <wxsted> http://paste.ubuntu.com/14135939/
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#213 [03:42] <kev> hi
#214 [03:43] <kev> wanting to setup minecraft for child on pc ned some helo
#215 [03:43] <kev> specifucally ser accounts
#216 [03:43] <kev> specifically user accounts
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#221 [03:58] <catinaonesie> hello?
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#227 [04:01] <nunes> http://paste.ubuntu.com/14136126/
#228 [04:01] <nunes> meu minecraft fica dando erro
#229 [04:02] <nunes> quando eu entro ele aparece uma mensagem que eu acho que esse e o nome dela
#230 [04:02] <catinaonesie> when i try to connect to a multiplayer server it always says something like "internal exception: io.netty.handler.codec.DecoderException: the recieved encoded string buffer length is longer than the maximum allowed (567085 > 64)
#231 [04:02] <nunes> ---- Minecraft Crash Report ----
#232 [04:02] <nunes> alguem pode me ajudar
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#235 [04:04] <nunes> quero muito jogar minecraft
#236 [04:04] <Mistejk04> http://paste.ubuntu.com/14136152/ can anyone help with this ? i can't run minecraft
#237 [04:04] <nunes> ---- Minecraft Crash Report ---- // Would you like a cupcake? Time: 22/12/15 07:47 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindow(Display.java:306)
#238 [04:05] <nunes> alhuem pode me ajudar :(
#239 [04:08] <nunes> por favor
#240 [04:09] * Hadi1238 [Hadi1238@notlogged] has joined #minecrafthelp
#241 [04:09] <nunes> quando eu tento entra no minecraft ele aparece uma tela branca com um monte de frases acho que e o java sla
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#246 [04:13] <Hadi1238> My Minecraft doesn't launch, I keep getting "lack of updated graphics", I tried to update my graphics, I tried everything that's written in the help page "http://hopper.minecraft.net/help/pixel-format-not-accelerated/", they told me to copy my DxDiag report and paste it here, hope I can get some help - http://paste.ubuntu.com/14136186/
#247 [04:14] <nunes> alguem pode me ajudar eles pediram para copia isso aqui
#248 [04:14] <nunes> http://paste.ubuntu.com/14136126/
#249 [04:15] <nunes> quando o minecraft acaba de carrega ele informando o erro
#250 [04:16] <nunes> System Information ------------------ Time of this report: 12/22/2015, 07:49:55 Machine name: I-PC Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: POSITIVO System Model: POS-PIG41BO BIOS: Default System BIOS Processor: Pentium(R) Dual-Core CPU E5800 @ 3.20GHz
#251 [04:16] <Guest42369> Same here my minecraft is crashing but it says "org.lwjgl.LWJGLException: Pixel format not accelerated" i've downloaded intel driver updater but it detected that there is no driver installed then I check it i have driver installed.. Windows 10 update have windows 10 drivers packed so why? http://paste.ubuntu.com/14136204/
#252 [04:17] <Guest42369> Drivers I mean
#253 [04:17] <nunes> este e o meu dxdiag http://paste.ubuntu.com/14136126/
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#255 [04:18] <Guest42369> Please use english
#256 [04:20] <Mistejk04> I hope someone will answer... i really want to play it xD
#257 [04:20] * keigo110 [keigo110@notlogged] has joined #minecrafthelp
#258 [04:20] <Hadi1238> Well, I have this problem from 2 months
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#261 [04:21] <Hadi1238> If it doesn't work i'll rollback to win7
#262 [04:21] <Guest42369> Hadi do you have windows 10?
#263 [04:21] <Hadi1238> yes
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#265 [04:21] <Guest42369> same here :(
#266 [04:21] <Hadi1238> I love win10 but minecraft doesn't work rip
#267 [04:22] <Andrio> Hadi1238, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#268 [04:22] <Guest42369> I thought drivers are package thru windows 10 update? why is this happening?
#269 [04:22] <Hadi1238> Ok Andrio
#270 [04:22] <Andrio> yeah
#271 [04:22] <Andrio> If your GPU is supported on Windows 10
#272 [04:22] <kev> hello there... want to setup acconut for child
#273 [04:22] <Guest42369> check mine andrio
#274 [04:23] <kev> should i user their email address or mine?
#275 [04:23] <Mistejk04> mine too please :)
#276 [04:23] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#277 [04:23] <kev> any thoughts?
#278 [04:23] <Guest42369> http://paste.ubuntu.com/14136204/ here is mine andrio.. windows 10 32 bit from windows 7 prof.
#279 [04:23] <Hadi1238> Guest42369 whats your mc name
#280 [04:24] <Guest42369> call me dave.. mine is mysu
#281 [04:24] * jood [jood@notlogged] has joined #minecrafthelp
#282 [04:24] <Andrio> Guest42369, try this driver: https://downloadcenter.intel.com/download/25149/Intel-HD-Graphics-Production-Driver-for-Windows-10-32-bit-N-Series-
#283 [04:25] <Mistejk04> http://paste.ubuntu.com/14136152/
#284 [04:25] <Guest42369> thank you andrio i'll try..
#285 [04:25] <Andrio> kev, should be their email address.
#286 [04:26] <keigo119> Minecraft has crashed. Please help me!
#287 [04:26] <jood> if i try to reset my mojang password and i enter a new one and it doesnt work what should i do
#288 [04:26] <Hadi1238> When we install the driver, we should uninstall the current one?
#289 [04:26] <Andrio> Hadi1238, usually you don't need to do that yourself.
#290 [04:26] <Hadi1238> ok
#291 [04:26] <Andrio> ??> jood login/throttle
#292 [04:26] <Absol> jood: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#293 [04:26] <Absol> jood: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#294 [04:27] <Guest42369> hadi i'll guess you are a muslim?
#295 [04:27] <Hadi1238> yes..
#296 [04:27] <Guest42369> ohh hi :)
#297 [04:27] <jood> thank you all
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#299 [04:27] <Hadi1238> Hi :)
#300 [04:28] <Mistejk04> Andrio, can you please check mine ? http://paste.ubuntu.com/14136152/
#301 [04:28] <Guest42369> i love muslims even though so many against about thi religion
#302 [04:28] <Andrio> Mistejk04, I did.
#303 [04:28] <Andrio> I don't see any driver on Intel's site for that one.
#304 [04:28] <Mistejk04> Oh, okay
#305 [04:28] <keigo119> http://paste.ubuntu.com/14136206/ Please check this.
#306 [04:29] <Hadi1238> Guest42369, do u have a skype, so we can play together lateR?
#307 [04:30] <Andrio> keigo119, well, you broke Ubuntu Pastebin
#308 [04:30] <Guest42369> sorry for that i'm reaching my data cap.. i hate my ISP provider 30gb for 1 month? who wants that limit duhhh -.-
#309 [04:30] <Andrio> keigo119, install this driver: https://downloadcenter.intel.com/download/25149/Intel-HD-Graphics-Production-Driver-for-Windows-10-32-bit-N-Series-
#310 [04:30] <Andrio> Guest42369, someone who doesn't use the Internet much.
#311 [04:30] <Andrio> I average about that.
#312 [04:31] <Hadi1238> Andrio you're a bot?
#313 [04:31] <Andrio> ...no
#314 [04:31] <Hadi1238> oh sorry
#315 [04:32] <Guest42369> haha not me XD i'm a heavy downloader previously but now it is like a hell for me so much limit very data cap, doge internet provider
#316 [04:32] <Andrio> can't afford a higher cap?
#317 [04:33] <keigo119> I did. And what should I do next?
#318 [04:33] <Hadi1238> Ok nothing works for me, screw my pc
#319 [04:34] <Guest42369> the highest cap is 70 gb and still not worthy.. im finding my way to change plan because I signed for this crappy ISP for 32 months lock out
#320 [04:34] <Andrio> keigo119, restart the PC
#321 [04:34] <Andrio> Minecraft should work then
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#323 [04:35] <keigo119> Thank you very much!
#324 [04:35] <Andrio> No problem...
#325 [04:35] <Mistejk04> https://downloadcenter.intel.com/download/25541/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-40- this one maybe ?
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#327 [04:37] <Hadi1238> ok downgrading to win7 after 2 months of trying to get a solution
#328 [04:37] <Andrio> Mistejk04, you can try that.
#329 [04:37] <Hadi1238> I'm afraid that it doesn't work in win7 too
#330 [04:38] <Guest42369> andrio the message says "your computer does not meet the minimum requirement in installing this software "
#331 [04:38] <Hadi1238> Same
#332 [04:38] <Andrio> :/
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#337 [04:39] <Guest42369> trying to download the non-zip application.. I need to fix this :/
#338 [04:39] <Hadi1238> Guest42369 there is only one way, downgrading
#339 [04:41] <Guest42369> tsk
#340 [04:41] * SlenderMate [SlenderMate@notlogged] has joined #minecrafthelp
#341 [04:42] <SlenderMate> my minecraft crashes all the time I tried everything suggested but nothing works
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#345 [04:49] <Hadi1238> Andrio
#346 [04:49] <Hadi1238> If I downgrade will it work?
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#349 [04:50] <Maria123> What is zip code?
#350 [04:50] <Jonny_G> Hey, I deleted my email account that had my Mojang account on
#351 [04:50] <Maria123> Hey.
#352 [04:50] * techno156 [techno156@notlogged] has quit. (Remote host closed the connection)
#353 [04:50] <Maria123> What is zip code?
#354 [04:51] <Hadi1238> zip code hmm
#355 [04:51] <Hadi1238> why u need it
#356 [04:51] <Maria123> One of my friend wants to buy minecraft
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#360 [04:52] <Guest42369> zip code is your country or city code.. try to search it on google like you are in tokyo you can search "tokyo zip code"
#361 [04:52] <Maria123> Do you know what is zip code because I do not know
#362 [04:53] <Maria123> Oh
#363 [04:53] <Maria123> Thanks
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#380 [05:14] <keybarbulent> http://paste.ubuntu.com/14136441/
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#383 [05:15] <keybarbulent> Hello, I have send you ubuntu pastebin. I think there are drivers problem.
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#385 [05:15] <Andrio> keybarbulent, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#386 [05:16] <keybarbulent> ok. thanks for your information
#387 [05:17] <Brigadier> Hello, I've been trying to open Minecraft, and I've reinstalled it. But it keeps coming up with this error: http://imgur.com/hL4nvyx
#388 [05:18] <Brigadier> And I've also reinstalled Java.
#389 [05:18] <Brigadier> And deleted all my other Java stuff (Eclipse etc)
#390 [05:20] <Brigadier> Can someone help?
#391 [05:21] <Andrio> Brigadier, perhaps try installing Minecraft using the .msi
#392 [05:21] <Brigadier> Cheers mate, I'll give it a shot.
#393 [05:22] <Brigadier> I've been using the .msi file
#394 [05:23] <Brigadier> And that is the result.
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#400 [05:26] <zaparad> my realms diapered on my
#401 [05:26] <zaparad> relm*
#402 [05:27] * maja [maja@notlogged] has joined #minecrafthelp
#403 [05:27] <zaparad> my realm has disapeard
#404 [05:27] <zaparad> it just says buy relm
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#422 [05:50] <CoolxCallum> hello?
#423 [05:51] <CoolxCallum> hi i need help please
#424 [05:51] <CrystalMare> ??> CoolxCallum ask
#425 [05:51] <Absol> CoolxCallum: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#426 [05:51] <Absol> CoolxCallum: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#427 [05:51] <CoolxCallum> ok
#428 [05:52] <CoolxCallum> well i just need to know how to get windows 7 minecraft mods and servers etc. to windows 10 please
#429 [05:53] <CrystalMare> ??> CoolxCallum mods
#430 [05:53] <Absol> CoolxCallum: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#431 [05:53] <Absol> CoolxCallum: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#432 [05:54] <CoolxCallum> ok sorry how do i get windows 7 minecraft onto 10 because i have it but it says driver update so i said fix the problem and i did everything until i came here
#433 [05:56] <CoolxCallum> hello?
#434 [05:57] <CrystalMare> CoolxCallum I'm working right now, stick around. Another person will help you
#435 [05:57] <CoolxCallum> ok
#436 [05:57] <CrystalMare> if someone can help you, they will speak up
#437 [05:57] <CrystalMare> Most of us do this while at work
#438 [05:59] <CrystalMare> Andrio, are you around ?
#439 [06:00] <Andrio> (x_x)
#440 [06:00] * Pingumumbo [Pingumumbo@notlogged] has joined #minecrafthelp
#441 [06:00] <Andrio> ??> CoolxCallum win/DXDiag
#442 [06:00] <Absol> CoolxCallum: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#443 [06:00] <Pingumumbo> Hi
#444 [06:00] <Pingumumbo> Im having some problems with the new Minecraft Windows 10 Beta edition
#445 [06:01] <CoolxCallum> i have done that
#446 [06:01] * CrystalMare pets Andrio sorry :/
#446 [06:01] * Pingumumbo [Pingumumbo@notlogged] has quit. (Client Quit)
#447 [06:01] <Andrio> CoolxCallum, may I see the link to your report?
#448 [06:01] * Andrio pats CrystalMare.
#448 [06:01] <CoolxCallum> sure
#449 [06:02] <CoolxCallum> its http://paste.ubuntu.com/14136624/
#450 [06:02] <Andrio> CoolxCallum, I'm afraid your graphics controller is not supported on Windows 10.
#451 [06:03] <CoolxCallum> what does that mean?
#452 [06:03] * lee20000000000 [lee20000000000@notlogged] has joined #minecrafthelp
#453 [06:03] <Andrio> there's no driver for Intel 4 series cards for Windows 10.
#454 [06:03] <CoolxCallum> so how do i fix this?
#455 [06:04] <Andrio> Downgrade to Windows 7, or use a newer PC.
#456 [06:05] <CoolxCallum> ok thank you bye!
#457 [06:05] <Andrio> o/
#458 [06:05] * TheoAlfred [TheoAlfred@notlogged] has joined #minecrafthelp
#459 [06:06] <lee20000000000> http://paste.ubuntu.com/14136679/ when i press play it just comes up with an error log
#460 [06:06] <TheoAlfred> I NEED HELP
#461 [06:06] <TheoAlfred> I want to change my email BUT i cant login into my email account
#462 [06:07] <Andrio> ??> TheoAlfred account/send-email
#463 [06:07] <Absol> TheoAlfred: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#464 [06:07] <Absol> TheoAlfred: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#465 [06:07] <TheoAlfred> btw. can u change my email... ?
#466 [06:07] <TheoAlfred> cuz i cant login into my old email adress
#467 [06:08] * Sebastian [Sebastian@notlogged] has joined #minecrafthelp
#468 [06:08] * Sebastian [Sebastian@notlogged] has quit. (Client Quit)
#469 [06:08] <Andrio> no; we aren't Mojang.
#470 [06:08] <Andrio> lee20000000000, install this driver: http://www.nvidia.com/download/driverResults.aspx/94794/en-us
#471 [06:08] <TheoAlfred> why?
#472 [06:09] <Andrio> ...why don't I work for Mojang?
#473 [06:09] <TheoAlfred> how can i change my email WITHOUT to enter my old email adress?
#474 [06:09] * GamerProJesr3 [GamerProJesr3@notlogged] has joined #minecrafthelp
#475 [06:09] <Andrio> Leave that field blank
#476 [06:10] <TheoAlfred> how i am new here
#477 [06:10] * Cast0077 [Cast0077@notlogged] has joined #minecrafthelp
#478 [06:10] <lee20000000000> thanks
#479 [06:10] <TheoAlfred> what`
#480 [06:11] <Andrio> ??> TheoAlfred account/send-email
#481 [06:11] * eli [eli@notlogged] has joined #minecrafthelp
#482 [06:11] <Absol> TheoAlfred: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#483 [06:11] <Absol> TheoAlfred: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#484 [06:11] <TheoAlfred> .should i give my email there?
#485 [06:11] * eli is now known as Guest69285
#486 [06:12] <Guest69285> pleas help when i will go on a minecraft server there stand java.lang.Nullpointerexception: groupe please help me
#487 [06:12] <Andrio> TheoAlfred, yes...
#488 [06:12] <Guest69285> [04:12] <Guest69285> pleas help when i will go on a minecraft server there stand java.lang.Nullpointerexception: groupe please help me
#489 [06:12] * GamerProJesr3 [GamerProJesr3@notlogged] has quit. (Client Quit)
#490 [06:13] <Guest69285> [04:12] <Guest69285> pleas help when i will go on a minecraft server there stand java.lang.Nullpointerexception: groupe please help me
#491 [06:13] * ariane11 [ariane11@notlogged] has joined #minecrafthelp
#492 [06:13] <Guest69285> [04:12] <Guest69285> pleas help when i will go on a minecraft server there stand java.lang.Nullpointerexception: groupe please help me[04:12] <Guest69285> pleas help when i will go on a minecraft server there stand java.lang.Nullpointerexception: groupe please help me[04:12] <Guest69285> pleas help when i will go on a minecraft server there stand java.lang.Nullpointerexception: groupe please help me[04:12] <Guest69285> pleas help when
#493 [06:13] * ariane11 [ariane11@notlogged] has quit. (Client Quit)
#494 [06:13] <Guest69285> I NEED HELP
#495 [06:14] * Guest69285 [Guest69285@notlogged] has quit. (Client Quit)
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#497 [06:15] <SeanC> hey guys
#498 [06:15] <SeanC> is anybody there :(
#499 [06:16] <ven000m> hey since i cant find a officially statement about MineCon Cape Trade, is it allowed to sell unused Cape Links from Minecon for Money by Mojang? Its a item that does not affect gameplay.
#500 [06:17] <SeanC> Hey! I'm trying to set up a minecraft server right now, and I've had one in the past with no troubles, but am currently facing issues. The server says it's online, but nobody else has connected to it. I've port forwarded and everything, so I was wondering if I could get some help! Thank-You!
#501 [06:18] <Andrio> SeanC, seems to be up.
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#504 [06:25] <TheoAlfred> i want to change my email from m.jouly@freenet.de to samebied@googlemail.de please cuz my mc-acc got hacked :( and i need to change my password.
#505 [06:25] * SeanC [SeanC@notlogged] has joined #minecrafthelp
#506 [06:25] <SeanC> My bad!
#507 [06:25] <SeanC> My internet must have disconnected
#508 [06:26] <SeanC> But you said that my server had been onine?
#509 [06:26] <TheoAlfred> andiro?
#510 [06:27] <SeanC> Yea
#511 [06:27] * tumbleweed is now known as bildramer
#512 [06:27] <TheoAlfred> i want to talk with a supporter
#513 [06:27] <SeanC> I'll retype in what I had before. :P
#514 [06:27] <TheoAlfred> for me?
#515 [06:28] <SeanC> Hello! I've hosted plenty of Minecraft servers in the past, but for some reason, it isn't working right now! I'm port forwarded and everything, and the even though the server pops up for everybody, they still can't connect. Please help!
#516 [06:30] <TheoAlfred> who is supporter???
#517 [06:31] <TheoAlfred> I NEED HELP
#518 [06:31] <SeanC> DO NOT JUST SAY "I NEED HELP".
#519 [06:31] <SeanC> lol...
#520 [06:31] <TheoAlfred> i need help...
#521 [06:32] <TheoAlfred> is a supporter online?
#522 [06:32] <SeanC> yes....
#523 [06:32] <SeanC> Give him time lol
#524 [06:32] <TheoAlfred> who? i wanna type with him private. _.
#525 [06:32] <TheoAlfred> are supporters red?
#526 [06:33] * TheoAlfred [TheoAlfred@notlogged] has quit. (Quit: Web client closed)
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#528 [06:34] <TheoAlfred> I need help... my account got hacked... and i wanna change my email and i dont have an other one...
#529 [06:34] <Afootpluto> ??> TheoAlfred account/hacked
#530 [06:34] <Absol> TheoAlfred: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#531 [06:34] <Absol> TheoAlfred: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#532 [06:35] <TheoAlfred> what is that?
#533 [06:35] <TheoAlfred> how can i find my transaction ID?
#534 [06:36] <TheoAlfred> Afoot can u change my email?
#535 [06:36] <TheoAlfred> Hello?
#536 [06:36] <Afootpluto> TheoAlfred, no
#537 [06:37] <TheoAlfred> oh :( how can i change my email without to enter my old email account?
#538 [06:38] <TheoAlfred> come on...
#539 [06:39] <TheoAlfred> could someone help me?
#540 [06:41] <TheoAlfred> hello????
#541 [06:42] <Andrio> there's a link on that page regarding transaction IDs.
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#543 [06:45] * Clock [Clock@notlogged] has quit. (Ping timeout: 195 seconds)
#544 [06:46] <TheoAlfred> where is a link?
#545 [06:46] <TheoAlfred> is the link
#546 [06:46] <Andrio> 'transaction ID or gift code'
#547 [06:47] <TheoAlfred> could u send a link'?
#548 [06:47] <Andrio> [23:34:52] Absol: TheoAlfred: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#549 [06:48] <TheoAlfred> I CANT CHANGE MY PASSWORD I DONT HAVE MY OLD EMAIL -.-
#550 [06:48] <TheoAlfred> sry caos
#551 [06:48] <TheoAlfred> tcaps
#552 [06:51] <TheoAlfred> hello?
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#555 [06:52] <TheoAlfred> yey dudu could u help me?
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#560 [06:57] <Andrio> only Mojang can help you.
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#563 [06:59] <TheoAlfred> how can i contact to mojang?
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#565 [07:00] <Andrio> ??> TheoAlfred account/send-email
#566 [07:00] <Absol> TheoAlfred: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#567 [07:00] <Absol> TheoAlfred: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#569 [07:00] <TheoAlfred> i dont have transaction id.... where can i find it?
#570 [07:01] <Andrio> ??> TheoAlfred account/trans-id
#571 [07:01] <Absol> TheoAlfred: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#576 [07:08] <lee20000000000> http://paste.ubuntu.com/14137016/ i intalled and updated nvidia and it still doesnt let me go on minecraft please help
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#579 [07:12] <lee20000000000> http://paste.ubuntu.com/14137016/
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#581 [07:13] <lee20000000000> http://paste.ubuntu.com/14137016/ it wont work
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#585 [07:25] <alty> i cant go on minecraft
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#602 [08:04] <SammyHD> i cant login in my launcher i tested 3 or my accounts
#603 [08:04] <SammyHD> i cant login in my launcher i tested 3 of my accounts
#604 [08:05] <GreyVulpine> SammyHD - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#613 [08:11] <theMadBEAST666> basically im being told that pixel format is not accelerated but my pc is telling me that the driver i have is the 'best possible for my software' so i copied the info onto ubuntu paste bin http://paste.ubuntu.com/14137797/
#614 [08:12] <GreyVulpine> theMadBEAST666 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#616 [08:13] <theMadBEAST666> is there any other way?
#617 [08:13] <GreyVulpine> Nope
#618 [08:13] <theMadBEAST666> how do i downgrade to windows 8
#619 [08:14] <GreyVulpine> When did you upgrade to windows 10?
#620 [08:14] <theMadBEAST666> im not sure i dont usually use this pc
#621 [08:15] <GreyVulpine> Is it your PC?
#622 [08:15] <theMadBEAST666> yes its the house pc
#623 [08:16] <GreyVulpine> See: http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
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#625 [08:17] <theMadBEAST666> if i do this will i lose any info/data including minecraft itself?
#626 [08:17] <GreyVulpine> Yes.
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#628 [08:17] <theMadBEAST666> which ones?
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#630 [08:18] <GreyVulpine> You would basically need to reinstall everything on the computer since you upgraded to 10.
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#637 [08:22] <theMadBEAST666> how would i reinstall minecraft
#638 [08:23] <rymate1234> ??> theMadBEAST666 win/reinst
#639 [08:23] <Absol> theMadBEAST666: You may need to reinstall the locally installed files that Minecraft puts into place.
#640 [08:23] <Absol> theMadBEAST666: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#642 [08:25] <rymate1234> oh wait just read u[wars, sorry
#643 [08:25] <rymate1234> upwards
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#645 [08:25] <rymate1234> theMadBEAST666, you'd download the windows install from https://minecraft.net/download
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#650 [08:29] <Coolzies> in my minecraft i can't talk in chat it says cannot send message what do I do
#651 [08:29] <Coolzies> in my minecraft i can't talk in chat it says cannot send message what do I do
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#657 [08:33] <thomasandrews> Still trying to figure out the regular intermitent problem "Connection Lost Interal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host"
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#659 [08:36] <rymate1234> thomasandrews, appears to be an unresolved bug in Minecraft https://bugs.mojang.com/browse/MC-38565
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#662 [08:37] <thomasandrews> rymate1234, thanks, I'll read over that and see what info I can find. From the quick scan it appears to be the same, or a similar issue to the one I am having
#663 [08:38] <rymate1234> yeah
#664 [08:38] <rymate1234> looks like it's been knocking around for 2 years
#665 [08:39] <thomasandrews> oddly, it only happens on this one computer, and only sometimes
#666 [08:39] <thomasandrews> and only when trying to connect to the realm I play on regularly
#667 [08:40] <rymate1234> that seems to be the general consensus in the comments
#668 [08:40] <rymate1234> might be something to do with a windows update
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#670 [08:40] <rymate1234> might happen randomly
#671 [08:41] <thomasandrews> lol...sounds like an interesting and frustrating bug...I can see why a fix is hard to come by
#672 [08:42] <flower> my minecraft crashes when i start it up
#673 [08:42] <rymate1234> flower, what's the error?
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#675 [08:44] <flower> lack of updated graphics driversr
#676 [08:45] <salah2002> the minecraft sound doesn't work on my ps3 , it worked before but after the update it doesn't work anymore . can someone help ?
#677 [08:46] <rymate1234> flower, have you done a dxdiag?
#678 [08:46] <flower> yes http://paste.ubuntu.com/14138133/
#679 [08:47] <salah2002> my tv is fine , but my game hasn't a sound at all
#680 [08:48] <rymate1234> flower, gimme a couple minutes
#681 [08:48] <salah2002> anyone ideas ?
#682 [08:48] <rymate1234> salah2002, no, sorry :/
#683 [08:48] <flower> pk
#684 [08:48] <flower> ok
#685 [08:49] <salah2002> rymate1234 it's ok
#686 [08:50] <salah2002> rymate1234, thanks for answering by the way
#687 [08:50] <rymate1234> you're welcome!
#688 [08:50] <rymate1234> flower, download and install https://downloadcenter.intel.com/downloads/eula/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-28-4332-?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F25588%2Feng%2Fwin64_153628.4332.exe
#689 [08:50] <flower> ok
#690 [08:50] <salah2002> :D
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#693 [08:51] <flower> then what
#694 [08:51] <minecraft_player556> i cant play minecraft
#695 [08:52] <salah2002> minecraft_player556 , do you need help with that
#696 [08:52] <Nicholino123> Hi so i changed my password for my minecraft account but when i type the password it doesnt work
#697 [08:53] <minecraft_player556> no i can go to my acc. but i can play
#698 [08:53] <rymate1234> flower, have you installed it
#699 [08:53] <rymate1234> minecraft_player556, what's the error
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#702 [08:53] <salah2002> minecraft_player556 , so what's the issue ?
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#704 [08:54] <moppz> Hey!
#705 [08:54] <rymate1234> hi
#706 [08:54] <moppz> My girlfriend cant login to MC
#707 [08:54] <salah2002> sup
#708 [08:54] <moppz> what can I do?
#709 [08:54] <minecraft_player556> lack of updated graphics drivers
#710 [08:54] <moppz> we are not getting any Mails :(
#711 [08:54] <rymate1234> minecraft_player556, have you done a dxdiag?
#712 [08:54] <minecraft_player556> yes
#713 [08:55] <rymate1234> got a link?
#714 [08:55] <thomasandrews> seems that the connection has locked this time, and it is playing, such an odd little bug
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#717 [08:56] <rymate1234> moppz, for account issues it's best to contact mojang directly https://help.mojang.com/customer/portal/emails/new
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#719 [08:56] <minecraft_player556> im trying to fix this problem for months
#720 [08:56] <minecraft_player556> im trying to fix this problem for months
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#722 [08:56] <salah2002> Moppz , does your girlfriend play alot of mnecraft or not ? because if she didn't her account will not work after 3 months , i beleve . that's what happened to me once
#723 [08:56] <rymate1234> minecraft_player556, I need a link to the dxdiag to help you further
#724 [08:56] <salah2002> or you should contact mojang
#725 [08:57] <minecraft_player556> what can i do so i can play minecraft
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#727 [08:57] <moppz> salah2002: it is more then 3 months ago. But they can not delete that account? My account worked well and I didnt play for one year or so
#728 [08:57] <rymate1234> minecraft_player556, link your dxdiag so I can find the updated graphics driver you need to play Minecraft]
#729 [08:57] <rymate1234> it gives me the information I need to help you
#730 [08:57] <salah2002> Moppz , well i played once minecraft , but it didn't work after a long time , try a new account or contact mojang
#731 [08:58] <minecraft_player556> first the send me here http://hopper.minecraft.net/help/pixel-format-not-accelerated/
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#734 [08:59] <salah2002> Moppz , does your girlfriend login with an e-mail address ? if so , she needs to login with the username . thats an option too.
#735 [08:59] <rymate1234> minecraft_player556, follow the instructions here so you can give us the dxdiag http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#736 [08:59] <moppz> salah2002: i do not want to buy MC again..
#737 [09:00] <moppz> salah2002: i tried. didnt work and i do not get any mails from mojang / mc
#738 [09:00] <salah2002> Moppz , well sorry dude , i cant help you any further. you should try minecraft on controller ( PS4 , PS3 , Xbox etc)
#739 [09:01] <minecraft_player556> do you mean this http://paste.ubuntu.com/14138216/
#740 [09:01] <rymate1234> minecraft_player556, yes
#741 [09:01] <salah2002> don't lose your hope on that game
#742 [09:01] <rymate1234> minecraft_player556, no
#743 [09:01] <rymate1234> it's empty
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#745 [09:02] <salah2002> does anyone know what to do if the mnecraft sound doesn't work ? ( on ps3)
#746 [09:02] <minecraft_player556> http://paste.ubuntu.com/14138387/
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#748 [09:03] <salah2002> gotta go , seems lke noboy helps me
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#752 [09:03] <minecraft_player556> rymate1234 this is it http://paste.ubuntu.com/14138387/
#753 [09:03] <minecraft_player556> rymate1234 this is it http://paste.ubuntu.com/14138387/
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#755 [09:05] <minecraft_player556> rymate1234?
#756 [09:05] <rymate1234> minecraft_player556, yeah, I saw. Looks like your graphics chipset might be too old to play Minecraft
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#758 [09:06] <minecraft_player556> what can i do then?
#759 [09:06] <rymate1234> well you can try these updated drivers: https://downloadcenter.intel.com/downloads/eula/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F22165%2Fa08%2FWin7Vista_151719.exe
#760 [09:06] <rymate1234> but there's no guarantee they'll work
#761 [09:06] <beaglepuke> Anyone ever see this? : EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000000000000, pid=7768, tid=8884
#762 [09:07] <rymate1234> minecraft_player556, if those updated drivers don't work, it might be time to buy a new computer in order to play Minecraft :/
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#764 [09:08] <minecraft_player556> if 1 dont work do the anters either dont work?
#765 [09:08] <nyvia> Thats advice for most who want help here
#766 [09:08] <minecraft_player556> athers
#767 [09:09] <rymate1234> what's an ather
#768 [09:09] <nyvia> .g ather
#769 [09:09] <ExtremeBot> nyvia: http://atherenergy.com/ — Ather — Electric Scooters of the Future. Clean, Smart and Connected. We're building them at Ather.
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#776 [09:12] <gdav1> hygvb
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#778 [09:13] <rymate1234> gdav1, need any help?
#779 [09:13] <DirkB02> my driver does'nt work and i dont wich driver i got
#780 [09:13] <BlackAvocado> hey! ive a problem: Ive made a own texture pack and when i want to start minecraft with the texture pack, it crashs and in the error stands: Unable to fit: minecraft:blocks/mob_spawner. Ive gone on hopper.minecraft.net and made the things they there stand, there stand that i must go in the options.txt and make resourcepack: to resourcepack:[]. I have going to do this, but there also stand ressourcepack:[]. What i must do now? PS:
#781 [09:13] <rymate1234> DirkB02, done a dxdiag?
#782 [09:13] <DirkB02> yesw
#783 [09:13] <rymate1234> got a link to it?
#784 [09:14] <DirkB02> yes
#785 [09:14] <rymate1234> can you link it here?
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#788 [09:14] <DirkB02> http://paste.ubuntu.com/14138478/
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#790 [09:14] <rymate1234> DirkB02, you haven't linked all of it
#791 [09:14] <DirkB02> what do i need to do
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#793 [09:15] <rymate1234> linking the rest of the dxdiag would be a good start
#794 [09:15] <BlackAvocado> knows anyone here an answeron my questinon up?
#795 [09:15] <BlackAvocado> question
#796 [09:15] <beaglepuke> Anyone ever see this? EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000000000000, pid=7768, tid=8884
#797 [09:16] <rymate1234> BlackAvocado, no experience with making texture packs, sorry
#798 [09:16] <BlackAvocado> you know anyone who had an experience with texturepacks?
#799 [09:16] <BlackAvocado> thx
#800 [09:16] <DirkB02> which one do i need to link
#801 [09:16] <rymate1234> nope, sorry
#802 [09:16] <rymate1234> DirkB02, the entirety of the dxdiag
#803 [09:17] <DirkB02> where is that one
#804 [09:17] <rymate1234> you need to make another paste with the whole dxdiag in it
#805 [09:17] <rymate1234> not just the top of the dxdiag
#806 [09:17] <DirkB02> oh
#807 [09:17] <DirkB02> srry
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#810 [09:18] <BlackAvocado> had anyone here an experience with texture packs?
#811 [09:18] <DirkB02> http://paste.ubuntu.com/14138527/
#812 [09:19] <DirkB02> here
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#814 [09:20] <KArstebaRST> how can i remove snow quck
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#816 [09:20] <rymate1234> DirkB02, looks like your graphics chipset isn't supported in windows 10
#817 [09:20] <DirkB02> how do i update that
#818 [09:21] <rymate1234> you'll have to downgrade to whatever windows you had on that PC before windows 10
#819 [09:21] <DirkB02> ok
#820 [09:21] <DirkB02> thnks m8
#821 [09:21] <rymate1234> also the graphics chipset is very old, and there's no guarantee it'll work anyway
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#823 [09:21] <DirkB02> ok
#824 [09:21] <DirkB02> thanks for help
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#827 [09:23] <DoctorChris> pixel format not working
#828 [09:23] <DoctorChris> i have intel
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#832 [09:27] * xX_Vengar_Xx [xX_Vengar_Xx@notlogged] has joined #minecrafthelp
#833 [09:27] <xX_Vengar_Xx> Can someone help me?
#834 [09:28] <xX_Vengar_Xx> I am trying to fix my graphics since i updated to windows 10.
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#837 [09:28] <xX_Vengar_Xx> hello?
#838 [09:28] <anderssonmaja> hi
#839 [09:28] <Chromaryu> well
#840 [09:28] <xX_Vengar_Xx> well, what?
#841 [09:28] <Li1bird> i need help
#842 [09:28] <Chromaryu> I am helper(?) here.
#843 [09:29] <Li1bird> so
#844 [09:29] <anderssonmaja> my minecraft isnt working it says that the game has crashed¨
#845 [09:29] <Li1bird> u can help me
#846 [09:29] <xX_Vengar_Xx> I need to update my graphics for minecraft since i updated to windows 10. :P
#847 [09:29] <Chromaryu> But most of helper helps in their freetime
#848 [09:29] <Li1bird> how do i update my minecraft
#849 [09:29] <Chromaryu> ??> xX_Vengar_Xx win/dxdiag
#850 [09:29] <Absol> xX_Vengar_Xx: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#851 [09:30] <Chromaryu> Then give me link please
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#853 [09:30] <xX_Vengar_Xx> Yeah, well i have tried that but it doesn't help.
#854 [09:30] <Li1bird> ummm
#855 [09:30] <Chromaryu> Then give me link
#856 [09:30] <Li1bird> i just came from that
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#858 [09:30] <Li1bird> i pasted my things so what do i do now
#859 [09:30] <Li1bird> ??????????
#860 [09:31] * abdullah777g6 [abdullah777g6@notlogged] has joined #minecrafthelp
#861 [09:31] <Chromaryu> Paste link down here
#862 [09:31] <Li1bird> ok
#863 [09:31] <Li1bird> ok
#864 [09:31] * abdullah777g6 [abdullah777g6@notlogged] has left #minecrafthelp
#865 [09:31] <xX_Vengar_Xx> http://paste.ubuntu.com/14138595/
#866 [09:31] <Li1bird> ti did
#867 [09:31] <Li1bird> i did
#868 [09:31] <Li1bird> do i go to download
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#870 [09:31] <Li1bird> the text
#871 [09:32] <Chromaryu> xX_Vengar_Xx: unfortunately, your graphic board does not support Windows 10
#872 [09:32] <Li1bird> umm what do u mean
#873 [09:32] <xX_Vengar_Xx> i know that already
#874 [09:32] <Chromaryu> Not for you. Li1bird
#875 [09:32] <xX_Vengar_Xx> can it be fixed?
#876 [09:32] * anderssonmaja [anderssonmaja@notlogged] has quit. (Client Quit)
#877 [09:32] <Li1bird> ok
#878 [09:32] <Chromaryu> By downgrade to windows 10.
#879 [09:32] <avocale> Hi team, it's now been a week that I haven't been able to play Minecraft :-( The launcher gives me the error "Job 'Version and Libraries' finished with 34 errors", and refuses to launch the game. I've tried re-installing from scratch, I've tried disabling the firewall, I've tried rebooting... help please :-(
#880 [09:33] <Chromaryu> avocale: what AV program are you using?
#881 [09:33] <avocale> McAfee
#882 [09:33] <Chromaryu> ??> avocale av/mcafee
#883 [09:33] <xX_Vengar_Xx> <Chromaryu> By downgrade to windows 10. I AM USING WINDOWS 10!!!
#884 [09:33] <Chromaryu> Ah.
#885 [09:33] <Li1bird> http://paste.ubuntu.com/14138595/
#886 [09:33] <Chromaryu> ^^;
#887 [09:34] <Chromaryu> Mistake. I mean 7
#888 [09:34] <rymate1234> xX_Vengar_Xx, I think he meant downgrade to what you were using before windows 10
#889 [09:34] <xX_Vengar_Xx> well, is there a way to upgrade my graphics?
#890 [09:34] <Chromaryu> Li1bird: unfortunately, your graphic board does not support windows 10
#891 [09:34] <xX_Vengar_Xx> so, i don't have to downgrade
#892 [09:35] <Li1bird> what do u mean
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#894 [09:35] <Chromaryu> What?
#895 [09:35] <Chromaryu> ??< index
#896 [09:35] <arcirius> que
#897 [09:35] * gdav1 [gdav1@notlogged] has quit. (Quit: Web client closed)
#898 [09:36] <arcirius> nao consigo joga mine
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#900 [09:36] <xX_Vengar_Xx> well, thanks i guess. :P
#901 [09:36] <rymate1234> xX_Vengar_Xx, buy a new pc?
#902 [09:36] <Chromaryu> ^
#903 [09:36] <Li1bird> how come my graphics dont support my windows 10
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#905 [09:37] <arcirius> como fais pra joga
#906 [09:37] <Chromaryu> Li1bird: by upgrading to windows 10
#907 [09:37] <Li1bird> i just got done upgrading
#908 [09:37] <xX_Vengar_Xx> I would, but i don't have enough money too.
#909 [09:37] <Li1bird> to 10
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#911 [09:37] <rymate1234> Li1bird, because intel decided to drop support for your graphics as they're quite old
#912 [09:37] <xX_Vengar_Xx> thanks for nothing
#913 [09:37] <Li1bird> ]so what do i have to do
#914 [09:37] * xX_Vengar_Xx [xX_Vengar_Xx@notlogged] has quit. (Quit: Web client closed)
#915 [09:37] <Chromaryu> ??> Li1bird win/downgrade
#916 [09:37] <Absol> Li1bird: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#919 [09:39] <Li1bird> tummmmmmmmmmm what do i do now
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#921 [09:39] <rymate1234> Li1bird, follow the instructions linked to downgrade your windows
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#928 [09:44] <avocale> Hi team, it's now been a week that I haven't been able to play Minecraft :-( The launcher gives me the error "Job 'Version and Libraries' finished with 34 errors", and refuses to launch the game. I've tried re-installing from scratch, I've tried disabling the firewall, I've tried rebooting... help please :-(
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#932 [09:45] <DoctorChris> what do i do after the ubuntu pastebin thing
#933 [09:45] <Interrigation> ummmm im stuck on that to can i have help
#934 [09:46] <rymate1234> DoctorChris, link us to the paste you just made with the dxdiag
#935 [09:46] <DoctorChris> how
#936 [09:46] <Interrigation> um can i do that to
#937 [09:46] <rymate1234> Interrigation, yes
#938 [09:47] <Interrigation> ok so do i just send it
#939 [09:47] <rymate1234> yes, send the link here
#940 [09:47] <Interrigation> the numbers?
#941 [09:47] <DoctorChris> http://paste.ubuntu.com/14138721/
#942 [09:47] <Interrigation> ahh ok
#943 [09:47] <DoctorChris> that?
#944 [09:47] <Interrigation> http://paste.ubuntu.com/14138767/
#945 [09:47] <Interrigation> there
#946 [09:47] <Interrigation> i didi ti
#947 [09:47] <Interrigation> *i did it
#948 [09:48] <rymate1234> DoctorChris, Interrigation: looks like your graphics is unsupported on windows 10, you'll have to downgrade
#949 [09:48] <rymate1234> ?? win/downgrade
#950 [09:48] <Absol> win/downgrade: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#951 [09:48] <Interrigation> how do u do that
#952 [09:48] <rymate1234> see the link posted by absol
#953 [09:49] <Interrigation> ok thank u rymate
#954 [09:49] <Interrigation> so do i just click it
#955 [09:49] <DoctorChris> no i dont see it
#956 [09:49] <Interrigation> yup ok thank u
#957 [09:49] <rymate1234> ??> DoctorChris win/downgrade
#958 [09:49] <Absol> DoctorChris: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#959 [09:50] <DoctorChris> ok
#960 [09:50] <Interrigation> do i got to windows 8.1 or windows 7
#961 [09:50] <Interrigation> i dont know which one
#962 [09:51] <Interrigation> ium guys
#963 [09:51] <rymate1234> Interrigation, which one did you have on your PC before upgrading
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#965 [09:51] <Interrigation> i bleive windows 8
#966 [09:51] <rymate1234> that one then I guess
#967 [09:51] <Interrigation> ok thnk u
#968 [09:51] <rymate1234> the instructions posted apply to both 8 and 7
#969 [09:51] <Rainbow12277> o
#970 [09:52] <rymate1234> Rainbow12277, hi
#971 [09:52] <Rainbow12277> i windows 8
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#973 [09:52] <Rainbow12277> hi
#974 [09:52] * michaelg [michaelg@notlogged] has quit. (Ping timeout: 204 seconds)
#975 [09:52] <Rainbow12277> rymate1234
#976 [09:52] <Rainbow12277> hihihi
#977 [09:52] * azerty [azerty@notlogged] has quit. (Client Quit)
#978 [09:52] <rymate1234> wasn't talking to you with those previous messages Rainbow12277 - what's your issue
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#981 [09:54] <Interrigation> IT ONLY SHOWS ooops caps it only shows reset pc or advanced reset
#982 [09:54] <Interrigation> rymate1234 i am very confused
#983 [09:54] <rymate1234> Interrigation, when did you upgrade to windows 10
#984 [09:55] <Interrigation> i have no idea
#985 [09:55] <quelve> o meu minecraft toda vez que vou tentar entrar ele aparece que tem problemas com o video o q seria ?
#986 [09:55] <rymate1234> it might be past the 30 day downgrade period
#987 [09:55] <Interrigation> it is
#988 [09:55] <Interrigation> so what do i do know?
#989 [09:55] <rymate1234> in which case you'll have to hunt down the recovery disks and restore your PC that way
#990 [09:55] <Interrigation> say what?
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#992 [09:56] <Interrigation> i am much more confused know
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#997 [09:56] <Interrigation> rymate
#998 [09:56] <Interrigation> i dont understand this how do i hunt it down
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#1000 [09:57] <rymate1234> your PC may have come with some disks to restore the PC to whatever was installed on it when you've got it
#1001 [09:57] <rymate1234> you'll need to find them
#1002 [09:57] <Interrigation> how do i find them
#1003 [09:58] <Interrigation> do i like click random buttons?
#1004 [09:58] <rymate1234> no
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#1006 [09:58] <rymate1234> I'm talking about a physical disk
#1007 [09:58] <Interrigation> i have a remote if that helps
#1008 [09:58] <rymate1234> a disk
#1009 [09:58] <rymate1234> a physical disk
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#1012 [09:58] <Interrigation> i cnat seem to find one
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#1014 [09:59] <rymate1234> nothing more I can do then
#1015 [09:59] <Interrigation> i found like a remote control thing
#1016 [09:59] <rymate1234> no, not a remote control
#1017 [09:59] <rymate1234> a disk
#1018 [09:59] <Interrigation> sso i cant fix my minecraft?
#1019 [09:59] <rymate1234> like what you put in a disk drive
#1020 [09:59] <Interrigation> ya i dont have aq disk
#1021 [09:59] <Interrigation> a
#1022 [09:59] <rymate1234> nothing more I can do then
#1023 [09:59] <rymate1234> nothing more I can do then
#1024 [09:59] * ouassim070 [ouassim070@notlogged] has left #minecrafthelp
#1025 [09:59] <Interrigation> so i cant play minecraft ever
#1026 [09:59] <Interrigation> ?
#1027 [10:00] <rymate1234> you could manually downgrade to whatever was on your laptop before you installed windows 10
#1028 [10:00] <Interrigation> how do i do that?
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#1031 [10:01] <Pup_> How do i set waypoints without a mod?
#1032 [10:02] <Pup_> Also i would like to install some mods but i dont know how.
#1033 [10:02] <rymate1234> Pup_, press F3 to view a screen with a load of debug info, including your current co-ordinates
#1034 [10:02] <Pup_> Ok
#1035 [10:02] <rymate1234> you can write those co-ordinates down in something like notepad
#1036 [10:02] <Pup_> Ok
#1037 [10:02] * ouassim070 [ouassim070@notlogged] has joined #minecrafthelp
#1038 [10:02] <rymate1234> also we don't support mods here
#1039 [10:02] <Interrigation> thanks for ur help rymate cya
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#1041 [10:02] <Interrigation> so u 100 percent shore there is nothing alse i can do
#1042 [10:02] <Interrigation> *else
#1043 [10:02] <Pup_> Umm
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#1046 [10:03] <Pup_> I really wanna know how to install mods but i guess not...
#1047 [10:03] <rymate1234> Interrigation, instructions to manually install windows 8 can be found here http://windows.microsoft.com/en-gb/windows-8/clean-install
#1048 [10:03] <Interrigation> pup look on youtube
#1049 [10:03] <rymate1234> this assumes you have a legitimate windows 8 disk somewhere
#1050 [10:03] <Pup_> I have a mac not windows
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#1053 [10:04] <Interrigation> OK thank u rymate it will work bye
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#1055 [10:04] <ouassim070> RYMATE
#1056 [10:04] <ouassim070> Can i ask someting
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#1058 [10:05] * FELIPEEVIL2015_ [FELIPEEVIL2015_@notlogged] has joined #minecrafthelp
#1059 [10:05] <ouassim070> Can someone help me'
#1060 [10:05] <emister213> My MC 1.8.9 Keeps Crashing Everytime I load a world/server88
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#1063 [10:06] <ouassim070> I cant play minecraft because my computer has not have the graphics so i clicked on help en i had to copy this http://paste.ubuntu.com/14138911/ so somebody can help
#1064 [10:07] <emister213> My MC 1.8.9 Keeps Crashing Everytime I load a world/server THE FULL DXDIAG IS HERE http://paste.ubuntu.com/14138971/
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#1066 [10:07] <wolflover123> same thing with me ouassim070 and emister123
#1067 [10:08] <ouassim070> Yes is someone gonna help
#1068 [10:08] <emister213> It was working then it stopped all of a sudden
#1069 [10:08] <emister213> I run windows 8 if it matters
#1070 [10:09] <wolflover123> same and if someone told us wat to do and i have windows 10
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#1072 [10:10] <Pupdog> Hi i wanted to know how do i start a thread? Or post?
#1073 [10:10] <rymate1234> where?
#1074 [10:10] <Pupdog> On the forms
#1075 [10:10] <emister213> login
#1076 [10:10] <Pupdog> I did
#1077 [10:10] <emister213> then post
#1078 [10:10] <rymate1234> Pupdog, make an account
#1079 [10:10] <Pupdog> How
#1080 [10:10] <Pupdog> I did
#1081 [10:11] <rymate1234> well you might need to verify the email address
#1082 [10:11] <rymate1234> check your emails
#1083 [10:11] <Pupdog> lok
#1084 [10:11] * Julioplayz [Julioplayz@notlogged] has quit. (Ping timeout: 204 seconds)
#1085 [10:11] <emister213> there wil be a "new post/thread" button u wanna click
#1086 [10:11] <rymate1234> ouassim070, you might need to downgrade windows 10
#1087 [10:11] <Pupdog> did it
#1088 [10:11] <rymate1234> ?? win/downgrade
#1089 [10:11] <Absol> win/downgrade: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1090 [10:11] <Pupdog> I dont have windows i have mac osx yosimite
#1091 [10:12] <emister213> I run windows 8 and it still wint work
#1092 [10:12] <rymate1234> emister213, looking at yours now
#1093 [10:12] <emister213> thanks
#1094 [10:12] <emister213> thanks
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#1096 [10:12] <ouassim070> Rymate
#1097 [10:12] <ouassim070> I have windows 7
#1098 [10:13] <wolflover123> wait im confused b/c rymate1234 just said he was checking something but wat and i have windows 10
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#1100 [10:13] <rymate1234> oh christ sorry
#1101 [10:13] <rymate1234> got you mixed up with someone else ouassim070 my apologies
#1102 [10:14] <rymate1234> emister213, download and install https://downloadcenter.intel.com/downloads/eula/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F24973%2Fa08%2Fwin64_153336.exe
#1103 [10:14] <wolflover123> wat is that rymate
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#1106 [10:15] <rymate1234> wolflover123, a link that isn't for you
#1107 [10:15] <rymate1234> wolflover123, can you post your dxdiag?
#1108 [10:15] <wolflover123> y and how
#1109 [10:15] <rymate1234> wolflover123, so I can help you with your issue
#1110 [10:15] <rymate1234> ??> wolflover123 win/dxdiag
#1111 [10:15] <Absol> wolflover123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1112 [10:16] <wolflover123> i did and it was all confusing and ok
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#1114 [10:16] <wolflover123> win/dxdiag
#1115 [10:19] <wolflover123> who here has windows 10 xbox live version of minecraft b/c i do and i tried going back to my old 1 and it keeps saying "crash report"
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#1122 [10:23] <sebbi> come posso giocare senza scaricare senza registrarsi e senza java
#1123 [10:23] <rymate1234> wolflover123, hope there's no pc servers you like
#1124 [10:23] <rymate1234> as the xbox live version of minecraft can't play on them
#1125 [10:23] <sebbi> non ho xbox
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#1127 [10:24] <sebbi> i am italian
#1128 [10:24] <wolflover123> wat do u mean and its on my computer
#1129 [10:25] <wolflover123> on wat
#1130 [10:25] <wolflover123> wait u cant
#1131 [10:25] <Eugene20> i have done from pixel format not accelerate
#1132 [10:25] <rymate1234> wolflover123, you can't play on standard multiplayer servers with the windows 10 / xbox live version of minecraft
#1133 [10:25] <rymate1234> it's essentially pocket edition for PC
#1134 [10:25] <wolflover123> y cant u
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#1138 [10:26] <wolflover123> wat do u mean (im very stupid)
#1139 [10:26] <drvamps> Hello
#1140 [10:26] <rymate1234> the "xbox live" version of minecraft on your computer is the mobile phone version made to work on computers
#1141 [10:26] <sebbi> how can I play without download without registration and without java
#1142 [10:27] <rymate1234> sebbi, you can't
#1143 [10:27] <RhianCherryBloss> Im having problems i just downloaded windows 10 and now it is not letting me onto it. It is just crashing What Do I Do?
#1144 [10:27] <drvamps> Hello
#1145 [10:27] <drvamps> Hello
#1146 [10:27] <wolflover123> and
#1147 [10:27] <drvamps> Hello
#1148 [10:27] <Eugene20> what's the next after i get the ubuntu url??
#1149 [10:27] <rymate1234> Eugene20, post it here
#1150 [10:27] <Eugene20> http://paste.ubuntu.com/14139227/
#1151 [10:27] <rymate1234> wolflover123, it means you can't play on most minecraft servers
#1152 [10:28] <sebbi> please
#1153 [10:28] <drvamps> I need server help
#1154 [10:28] <RhianCherryBloss> Im having problems i just downloaded windows 10 and now it is not letting me onto Minecraft It is just crashing What Do I Do?
#1155 [10:28] <wolflover123> i no that but y cant i download mods onto my computer
#1156 [10:28] * Gay_Man [Gay_Man@notlogged] has joined #minecrafthelp
#1157 [10:28] <RhianCherryBloss> rymate?
#1158 [10:29] <rymate1234> RhianCherryBloss, got a dxdiag?
#1159 [10:29] <webrosc> ??> wolflover123 mods
#1160 [10:29] <Absol> wolflover123: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1161 [10:29] <sebbi> help me please
#1162 [10:29] <Absol> wolflover123: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1163 [10:29] <RhianCherryBloss> a account or have i went threw the process
#1164 [10:29] <rymate1234> webrosc, he isn't talking about mods though?
#1165 [10:29] <webrosc> sebbi, minecraft comes with java if you download the minecraft.msi from minecraf.net
#1166 [10:29] <RhianCherryBloss> rymate?
#1167 [10:29] <wolflover123> i no that but it saws "minecraft help" duhhhhhhhhhh
#1168 [10:30] <webrosc> downloading/using, still mods
#1169 [10:30] <rymate1234> oh wait he is
#1170 [10:30] <wolflover123> he is wat
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#1172 [10:30] <webrosc> Eugene20, looking at your issue now
#1173 [10:30] <drvamps> 🕜
#1174 [10:31] <drvamps> Hello 🕜🕜🕜🕜🕜
#1175 [10:31] <sebbi> I have a computer shit
#1176 [10:31] <Absol> sebbi: Please keep it civil
#1177 [10:31] <drvamps> Hello
#1178 [10:31] <drvamps> Hello
#1179 [10:31] <webrosc> drvamps, stop spamming and ask your question
#1180 [10:32] <sebbi> help
#1181 [10:32] <sebbi> help
#1182 [10:32] <sebbi> help
#1183 [10:32] <sebbi> help
#1184 [10:32] <webrosc> Eugene20, download and install the exe from https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1185 [10:32] <drvamps> Does minecraft work on Windows 10
#1186 [10:32] <sebbi> help
#1187 [10:32] <webrosc> drvamps, yes, assuming your computer is windows 10 supported
#1188 [10:32] <sebbi> help help help help
#1189 [10:33] <rymate1234> sebbi, what's the issue
#1190 [10:33] <sebbi> please
#1191 [10:33] <webrosc> sebbi, what EXACTLY is your issue?
#1192 [10:33] <DeafieGamer> ??> scold/flood sebbi
#1193 [10:33] <DeafieGamer> ??> sebbi scold/flood
#1194 [10:33] <Absol> sebbi: Please do not paste large globs of text into the IRC channel. This is called 'flooding' and is considered _very_ rude.
#1195 [10:33] <drvamps> so it works that good I'm getting Windows 10 for Christmas
#1196 [10:33] <DeafieGamer> ??> sebbi scold/repeating
#1197 [10:33] <Eugene20> ok
#1198 [10:33] <DeafieGamer> drvamps: hold on
#1199 [10:33] <DeafieGamer> ??> drvamps win/dxdiag
#1200 [10:34] <Absol> drvamps: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1201 [10:34] <webrosc> drvamps, it will depend if your computer is windows 10 supported fully, depends how old it is
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#1203 [10:34] <DeafieGamer> Just to be safe, we would like to see your dxdiag report so we can tell you if it is supported or not
#1204 [10:35] <drvamps> Done
#1205 [10:35] <sebbi> how can I play without download without registration and without java
#1206 [10:35] <rymate1234> sebbi, you need to download the game from minecraft.net
#1207 [10:35] <rymate1234> there is no way of playing the game without downloading it
#1208 [10:36] * wolflover123 [wolflover123@notlogged] has quit. (Quit: Web client closed)
#1209 [10:36] <webrosc> sebbi, use https://launcher.mojang.com/download/MinecraftInstaller.msi that have java with it, minecraft NEEDS Java
#1210 [10:36] <sebbi> as
#1211 [10:36] <DeafieGamer> sebbi: you didn't even pay for Minecraft as well?
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#1215 [10:37] <drvamps> Right thanks I'm going
#1216 [10:37] <DeafieGamer> drvamps: hold on
#1217 [10:37] <DeafieGamer> where is dxdiag report?
#1218 [10:38] <drvamps> I don't have a computer at the moment
#1219 [10:38] <DeafieGamer> oh.
#1220 [10:38] <DeafieGamer> Do you know what kind of computer is it besides windows 10?
#1221 [10:38] <DeafieGamer> How old is computer?
#1222 [10:38] <drvamps> so I will try when it comes back thanks bye
#1223 [10:38] <DeafieGamer> ok
#1224 [10:39] <drvamps> Hello
#1225 [10:39] * MSharkoff [MSharkoff@notlogged] has joined #minecrafthelp
#1226 [10:39] <drvamps> bye all have a good Christmas
#1227 [10:39] <MSharkoff> k
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#1230 [10:41] <ALoni> im having difficulties with purchasing minecraft
#1231 [10:41] <sebbi> I put that password
#1232 [10:41] <webrosc> sebbi, you need to pay for minecraft to play
#1233 [10:41] <webrosc> ALoni, what issue exactly?
#1234 [10:42] <sebbi> I put that password
#1235 [10:42] <sebbi> I put that password
#1236 [10:43] <DeafieGamer> ??> sebbi scold/repeat
#1237 [10:43] <Absol> sebbi: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#1238 [10:43] <Absol> sebbi: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#1239 [10:43] <ALoni> im trying to pay for minecraft with a card i got for christmas and it wont let me purchase all that happens is..this message comes up...."verify your card" whuch i already did
#1240 [10:43] <ALoni> which*
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#1242 [10:43] <webrosc> ALoni, is it a gift card? or a prepaid cash card?
#1243 [10:43] * sebbi [sebbi@notlogged] has quit. (Quit: Web client closed)
#1244 [10:43] <ALoni> gift card
#1245 [10:44] <webrosc> what is the exact messahe it gives you?
#1246 [10:44] <webrosc> message*
#1247 [10:44] <ALoni> one sec
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#1250 [10:45] <ALoni> "An error occurred while placing order, please verify credit card info and try again"
#1251 [10:46] <webrosc> ALoni, is it a credit card type, or a Minecraft giftcode card?
#1252 [10:46] <ALoni> credt card....Walmart gift card
#1253 [10:46] <webrosc> aahhh
#1254 [10:47] <ALoni> yepp
#1255 [10:47] * MarineAssasin [MarineAssasin@notlogged] has joined #minecrafthelp
#1256 [10:47] <rymate1234> you can only use a walmart gift card at walmart
#1257 [10:47] <ALoni> no
#1258 [10:47] <webrosc> yeah you can't use that for international payments, you'll have to nip down to Walmart and pick up a Minecraft Giftcard or use a real credit card
#1259 [10:47] <webrosc> US Laws stop prepaid cards from international payment
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#1261 [10:48] <webrosc> thats if its not just a shop only card.....then facepalm
#1262 [10:48] <emister213> Is the MULTIPAYER SESION SERVICE down?
#1263 [10:48] <webrosc> .m
#1264 [10:48] <PangeaBot> (webrosc) 03Online: Login, Skins, Website, Realms | 08Quite Slow: Session
#1265 [10:48] <MarineAssasin> I need help, everytime i go to login to any server this message pops up, "Error occorred while contacting login servers, are they down?" can someone help please
#1266 [10:48] * LIAM_ [LIAM_@notlogged] has joined #minecrafthelp
#1267 [10:48] <LIAM_> mY MINECRAFT IS WORKING I NEED HELP
#1268 [10:48] <webrosc> emister213, yes it seems there is a blip in system
#1269 [10:49] <emister213> Yeah their down :(
#1270 [10:49] <LIAM_> Oh :/
#1271 [10:49] <MarineAssasin> oh ok thanks emister213
#1272 [10:49] <clarjon1> LIAM_: If it is working, why do you need help?
#1273 [10:49] <LIAM_> RIP
#1274 [10:49] <webrosc> give it an hour
#1275 [10:49] * XxblueiceXx [XxblueiceXx@notlogged] has joined #minecrafthelp
#1276 [10:49] <LIAM_> Oh i mean it isnt working xD
#1277 [10:49] <MarineAssasin> Thank you webrosc for the tip :D
#1278 [10:49] <emister213> AN HOUR?!?!? seriosly!
#1279 [10:49] <emister213> MEH SERVER RIP
#1280 [10:49] <XxblueiceXx> jemand deutsch bitte
#1281 [10:49] <XxblueiceXx> german?
#1282 [10:50] <MarineAssasin> so in an hour it will be up?
#1283 [10:50] <LIAM_> clarjon1:
#1284 [10:50] * Eragon [Eragon@notlogged] has joined #minecrafthelp
#1285 [10:50] <emister213> Thing is its a lan :P
#1286 [10:50] <webrosc> emister213, well we don't work for mojang, so i'm just guessing as we have no idea how long the issue may persist
#1287 [10:50] <emister213> Not
#1288 [10:50] <emister213> ahh
#1289 [10:50] <MarineAssasin> Thanks
#1290 [10:50] <webrosc> XxblueiceXx, English please
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#1293 [10:50] <XxblueiceXx> no i speak german
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#1295 [10:51] <LIAM_> HELEP
#1296 [10:51] <webrosc> we only speak English
#1297 [10:51] <webrosc> LIAM_, with?
#1298 [10:51] <MarineAssasin> he means only speak english in this chat.
#1299 [10:51] <LIAM_> I cant join any server
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#1301 [10:51] * XxblueiceXx [XxblueiceXx@notlogged] has quit. (Client Quit)
#1302 [10:51] <MarineAssasin> Login Servers are down, give it 1 hour and it will be back up.
#1303 [10:51] <elfurtyMC> why minecraft dont work in spain
#1304 [10:51] <webrosc> LIAM_, the session servers are having a little issue, sorry
#1305 [10:51] <elfurtyMC> why minecraft dont work in spain?
#1306 [10:51] <webrosc> elfurtyMC, it should
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#1308 [10:51] <Eragon> my minecraft doesnt launch on my computer, the dxdiag site said someone could help me with that
#1309 [10:51] * Carzy_Miner12 [Carzy_Miner12@notlogged] has quit. (Client Quit)
#1310 [10:51] <emister213> https://help.mojang.com/ is useful if you want yo check the status
#1311 [10:52] <LIAM_> Oh ok i checked the sever health so yh when will they be up@
#1312 [10:52] <webrosc> elfurtyMC, what exactly is is the issue?
#1313 [10:52] <webrosc> LIAM_, when they are, we do not know
#1314 [10:52] <elfurtyMC> what?
#1315 [10:52] <LIAM_> Ok thank you
#1316 [10:52] <MarineAssasin> This is happened before, but usually it comes back up with'n 1 hour
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#1323 [10:53] <webrosc> Eragon, you have a dxdiag log link?
#1324 [10:53] <Eragon> yes
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#1329 [10:54] * Chromaryu is now known as Chroma|afk
#1330 [10:54] <Slimemen3000> minecraft serveur
#1331 [10:54] <webrosc> Slimemen3000, ?
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#1333 [10:55] <gabriel_dragon> hey mojang my account works no more 'cause I do not know already I changed account my two account no longer works and luis2013ponte@gmail.com and luis2012ponte.lga@gmail.com I'll change the password to luis2012ponte.lga@gmail.com happysad2003 you have until tomorrow to the resouver resouverem after vain tequer me give my normail accounts and another key original minecraft is not going to justice
#1334 [10:55] <danny_> ---- Minecraft Crash Report ---- // I let you down. Sorry :( Time: 15年12月23日 上午12:21 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:244) at org.lwjgl.opengl.Display.
#1335 [10:55] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 195 seconds)
#1336 [10:55] <webrosc> ??> danny_ win/dxdiag
#1337 [10:55] <Absol> danny_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1342 [10:56] <Eragon> do i have to give you my dxdiag log link?
#1343 [10:56] <danny_> i do it
#1344 [10:56] <webrosc> yeah that would help
#1345 [10:56] <danny_> http://pastebin.ubuntu.com/14139772/
#1346 [10:56] <Eragon> http://paste.ubuntu.com/14139745/
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#1348 [10:56] <webrosc> danny_, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1349 [10:57] <webrosc> Eragon, one moment
#1350 [10:57] <danny_> o
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#1355 [10:58] <AxinoLP> Why are the Longginginservers shhutting down?
#1356 [10:58] <MarineAssasin> Whoever is here about the Login Servers not responding, heres an update on the prosses, there are working on it, it is curently under maintaince give it 10 minutes. :)
#1357 [10:58] * Slimemen3000 [Slimemen3000@notlogged] has quit. (Quit: Web client closed)
#1358 [10:58] <webrosc> AxinoLP, we do not know, we are just volunteers
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#1362 [11:01] <webrosc> Eragon, i have a feeling your GPU isn't windows 10 supported either, just gimma a mo to confirm
#1363 [11:01] <Eragon> ok
#1364 [11:01] <webrosc> Eragon, yeah, back to the old windows you were on sorry
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#1367 [11:03] <Eragon> what is a mo
#1368 [11:03] <webrosc> moment
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#1371 [11:05] <ID1938> Hello, This is Jacob from Mojang Survices. I am here to tell you that our authentication servers crashed. They will be up momentarily, Thank you for your patience. -Jacob
#1372 [11:05] * FrustratedMOM [FrustratedMOM@notlogged] has joined #minecrafthelp
#1373 [11:06] * LUCAS [LUCAS@notlogged] has joined #minecrafthelp
#1374 [11:06] <Afootpluto> lol
#1375 [11:06] <LUCAS> VAMO JOGA LOGO
#1376 [11:06] <Afootpluto> !flags
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#1378 [11:06] <ID1938> If you need any help just ask.
#1379 [11:07] <Afootpluto> i think we are fine
#1380 [11:07] <ID1938> Ok, glad to hear. -Jacob
#1381 [11:07] <ID1938> Ok, glad to hear. -Jacob
#1382 [11:07] * FrustratedMOM [FrustratedMOM@notlogged] has left #minecrafthelp
#1383 [11:08] <ID1938> Our servers are now up. Have fun! -Jacob
#1384 [11:08] <Afootpluto> ID1938, can you please stop
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#1389 [11:11] <SKA45_HD> Hi, I am back again. A few days ago I go the feeback from one of you, that my graphic card is not supported by windows 10 and that causes the issues.
#1390 [11:12] <SKA45_HD> Now I bought a Geforce 210 graphic card, installed it and I also installed all the drives which are now updated and working.
#1391 [11:12] <SKA45_HD> But minecraft is still not running..
#1392 [11:13] <webrosc> ??> SKA45_HD win/dxdiag
#1393 [11:13] <Absol> SKA45_HD: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1394 [11:13] <SKA45_HD> Here the dxdiag: http://paste.ubuntu.com/14140084/
#1395 [11:13] <SKA45_HD> please help
#1396 [11:13] * Broken_ [Broken_@notlogged] has joined #minecrafthelp
#1397 [11:14] <webrosc> SKA45_HD, you have no drivers installed for that GPU, one moment
#1398 [11:15] <webrosc> SKA45_HD, download and install http://www.nvidia.co.uk/download/driverResults.aspx/94984/en-uk
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#1401 [11:16] <garretttitanic> i need help installing minecraft. getting error "pixel format not accelerated". checked drivers, no updates available. have DxDiag: http://paste.ubuntu.com/14140309/
#1402 [11:17] <SKA45_HD> OK, I will install the drivers you sent, I just installed the divers which came with the original CD from the grafic card... one moment
#1403 [11:17] <Broken_> Hello, i have a good pc, with good configuration : GPU Nvidia gtx 970 with 4g a cpu : Intel® Core™ i7-5820K 6 hearths ans 15 cache memory 16g ram and in minecraft i get 200 fps, can we help me? Does the connection play a role?
#1404 [11:18] <Broken_> I have 6.80Mbts in download and 0.80 in upload
#1405 [11:18] <webrosc> Broken_, saying the issue you have woulud help
#1406 [11:19] <webrosc> garretttitanic, one moment
#1407 [11:19] <webrosc> garretttitanic, download and install https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-
#1408 [11:20] <Broken_> I want to know if its normal i have too low fps with my configuration
#1409 [11:20] <webrosc> 200fps is not low
#1410 [11:20] <Broken_> But with my configuration yes..
#1411 [11:21] <webrosc> no, 200 fps is NOT low, 20 IS low
#1412 [11:21] <Broken_> I see lot of people on youtube with a gpu 750 with 2g turn over 800 fps.;
#1413 [11:21] <webrosc> which is totally pointless
#1414 [11:21] <webrosc> is your monitor 60Hz or 120Hz?
#1415 [11:22] <rymate1234> most pc monitors can only display 60 fps
#1416 [11:22] <Broken_> 60Hz
#1417 [11:22] <Broken_> 1920*1080
#1418 [11:22] <webrosc> then anything over 60fps is a waste
#1419 [11:22] <rymate1234> ^
#1420 [11:22] * meow [meow@notlogged] has joined #minecrafthelp
#1421 [11:22] <webrosc> be glad your getting 200
#1422 [11:23] <meow> my launcher says that I can not connect to servers
#1423 [11:23] <rymate1234> I wish I could get 60 on my laptop
#1424 [11:23] <meow> and I cant login
#1425 [11:23] <Broken_> Thanks
#1426 [11:24] * garretttitanic [garretttitanic@notlogged] has quit. (Ping timeout: 204 seconds)
#1427 [11:24] <webrosc> meow, what login error are you getting?
#1428 [11:24] <meow> when i try to login it says "Sorry, but we coulden't connect to our servers"
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#1433 [11:25] <harrison> I am trying to switch over my minecraft account and it is not working
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#1435 [11:26] <meow> I even made sure my minecraft is not blocked
#1436 [11:26] <webrosc> harrison, what exactly do you mean?
#1437 [11:26] * Rujuplay [Rujuplay@notlogged] has joined #minecrafthelp
#1438 [11:26] <webrosc> meow, what antivirus do you use?
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#1440 [11:27] <harrison> I have a old minecraft account and am trying to merge it to a new one and it wont work because of the password or something
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#1442 [11:27] <webrosc> harrison, have you tried resetting the password?
#1443 [11:27] <meow> last time i checked non, this happened like 2 weeks ago as well
#1444 [11:28] <webrosc> meow, and how was it fixed last time?
#1445 [11:28] * Onionsoup123 [Onionsoup123@notlogged] has joined #minecrafthelp
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#1447 [11:28] <Onionsoup123> Hello, I have mods downloaded but they don't work
#1448 [11:28] <meow> Gonna be honest I dont know
#1449 [11:28] <webrosc> ??> Onionsoup123 mods
#1450 [11:28] <Absol> Onionsoup123: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1451 [11:28] <Absol> Onionsoup123: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1454 [11:29] <meow> would i maybe uninstall it?
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#1459 [11:31] <Arnyew> Hi, my minecraft account migrated itself, i cannot enter with my username or mu e-mail account that i used when i purchased the game. I cannot migrate it anymore because it says it has already migrated to an e-mail, but i don't know why this is happening because it has been almost half a year since i quit playing and i didn't do nothing
#1460 [11:31] <webrosc> Arnyew, you'll have to contact Mojang to fix that
#1461 [11:31] <SKA45_HD> webrosc thank you very much, it works now..... :) Last question: How is it possbile that with the original driver from the CD it does not run, but with a downloaded it does??? I should I not ask :O
#1462 [11:31] <webrosc> ??> Arnyew mojang/email
#1463 [11:31] <Absol> Arnyew: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1464 [11:31] <Absol> Arnyew: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1465 [11:32] <webrosc> SKA45_HD, that GPU isn't that new, its just an old CD, the nvidia website always has the most recent drivers
#1466 [11:33] * UnD_Dilma [UnD_Dilma@notlogged] has joined #minecrafthelp
#1467 [11:33] <SKA45_HD> IC, thanks a lot WEBROSC, great work you are doing here guys...
#1468 [11:33] <webrosc> thanks :)
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#1470 [11:34] * SKA45_HD [SKA45_HD@notlogged] has quit. (Quit: Web client closed)
#1471 [11:34] * Rougeracer [Rougeracer@notlogged] has joined #minecrafthelp
#1472 [11:35] <Rougeracer> how long does it take for a password to reset
#1473 [11:35] <webrosc> should be pretty instant, what error are you getting?
#1474 [11:36] <Rougeracer> i reset my pass word 15 mins ago it still dosnt work
#1475 [11:36] <webrosc> how many times did you fail to login before you reset the password?
#1476 [11:36] <Rougeracer> 4
#1477 [11:37] <webrosc> ??> Rougeracer login/throttle
#1478 [11:37] <Absol> Rougeracer: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1479 [11:37] <Rougeracer> plz help
#1480 [11:37] <Absol> Rougeracer: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1481 [11:37] * Clock1 [Clock1@notlogged] has joined #minecrafthelp
#1482 [11:37] <Rougeracer> thxx
#1483 [11:37] * FELIPEEVIL2015 [FELIPEEVIL2015@notlogged] has quit. (Ping timeout: 204 seconds)
#1484 [11:37] * Rougeracer [Rougeracer@notlogged] has quit. (Client Quit)
#1485 [11:38] <KingVieg> Hi, When I use the Launcher get the following message: [18:28:06 ERROR]: Gave up trying to download https://libraries.minecraft.net/com/mojang/realms/1.7.48/realms-1.7.48.jar
#1486 [11:38] * Clock1 is now known as Clock
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#1489 [11:45] <KingVieg> To be complete: get the following two messages: [18:28:06 ERROR]: Gave up trying to download https://libraries.minecraft.net/com/mojang/realms/1.7.48/realms-1.7.48.jar for job 'Version & Libraries' [18:28:06 ERROR]: Job 'Version & Libraries' finished with 1 failure(s)! (took 0:00:02.972)
#1490 [11:45] <KingVieg> After which the launcher stops working.
#1491 [11:49] * Jnco [Jnco@notlogged] has joined #minecrafthelp
#1492 [11:50] <Jnco> alguien sabe el numero de apoyo tectino de mojang??
#1493 [11:50] <webrosc> Jnco, there isn't a number for Mojang, just email
#1494 [11:50] <webrosc> KingVieg, whats your internet speed, run a test at speedtest.net and post results here
#1495 [11:51] <Jnco> thanks
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#1502 [11:52] <ItsKeldan> Hey
#1503 [11:52] * MrBurritogurl2004 [MrBurritogurl2004@notlogged] has joined #minecrafthelp
#1504 [11:52] <ron> Just updated to Minecraft on Xbox 360. Went to my world and everything is deleted.... what to do??
#1505 [11:52] <ItsKeldan> i dont know
#1506 [11:53] <webrosc> ron, did you make a backup before updating?
#1507 [11:53] * hugo [hugo@notlogged] has quit. (Client Quit)
#1508 [11:53] <ron> nope
#1509 [11:53] * MrBurritogurl2004 [MrBurritogurl2004@notlogged] has quit. (Client Quit)
#1510 [11:53] <webrosc> then nmothing you can do sorry
#1511 [11:53] <ItsKeldan> I cannot join any minecraft servers on multiplayer on pc
#1512 [11:53] <ron> i have an old file of the world
#1513 [11:53] <KingVieg> Download 11.89Mbps, upload 10.05 MBps
#1514 [11:54] <ron> The name of the world is there it is just when i enter the world all my stuff is gone
#1515 [11:54] <ItsKeldan> java.lung.NullPointerException: group
#1516 [11:54] <GalacticHyaenidae> I'm having issues with Win. 10 version of Minecraft. It crashes upon launching, and generates an error report saying I may have out of date drivers. I checked my drivers, and from what I see in my automatic check, it's up-to-date. I also checked help forums, and apparently nobody has been able to answer anything regarding this issue, as I've noticed it is quite common on Win. 10 users.
#1517 [11:54] * ron [ron@notlogged] has quit. (Client Quit)
#1518 [11:55] <webrosc> GalacticHyaenidae, we need to see the crash report, post it to paste.ubuntu.com then link it here
#1519 [11:55] <webrosc> ItsKeldan, what antivirus do you use?
#1520 [11:55] <gabesb> I keep getting the message "Sorry we couldn't connect to our servers." I seem to get this during the day and it stops around 5 PM CDT. Any ideas? Thanks
#1521 [11:55] <GalacticHyaenidae> http://paste.ubuntu.com/14141252/
#1522 [11:55] <webrosc> gabesb, everyday?
#1523 [11:56] <GalacticHyaenidae> There you go.
#1524 [11:56] * Merxenary [Merxenary@notlogged] has joined #minecrafthelp
#1525 [11:56] <Merxenary> Hi?
#1526 [11:56] <ItsKeldan> i have avist!
#1527 [11:56] <gabesb> just started during the last couple of days.
#1528 [11:56] <webrosc> ??> GalacticHyaenidae win/dxdiag
#1529 [11:56] <Absol> GalacticHyaenidae: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1530 [11:56] <Merxenary> Wat?
#1531 [11:56] <Merxenary> can any1 help me?
#1532 [11:56] <ItsKeldan> java.lung.NullPointerException: group I have avist! and i cannot join any minecraft servers
#1533 [11:56] <webrosc> gabesb, if its every day recently then i would guess its your internet being over congested
#1534 [11:56] <Merxenary> OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
#1535 [11:56] <Merxenary> WHO CAN HELP ME
#1536 [11:57] <GalacticHyaenidae> Thank you.
#1537 [11:57] <webrosc> Merxenary, give us a chance
#1538 [11:57] <webrosc> shouting won't get help faster
#1539 [11:57] <Merxenary> well i got to try
#1540 [11:57] <DeafieGamer> ??> Merxenary scold/telephatic
#1541 [11:57] <DeafieGamer> We cannot read your mind, just ask your question
#1542 [11:58] <webrosc> KingVieg, can you post the whole log to paste.ubuntu.com then link it here
#1543 [11:58] <Merxenary> i cannot play any longer minceraft
#1544 [11:58] <gabesb> would that cause the Minecraft server to reject the logon with that message
#1545 [11:58] <DeafieGamer> Merxenary: why?
#1546 [11:58] <Merxenary> can i send you the crash report?
#1547 [11:58] <webrosc> ItsKeldan, remove avast and try minecraft, it it then works reinstall avast
#1548 [11:59] <Merxenary> I dont know
#1549 [11:59] <DeafieGamer> ??> Merxenary paste
#1550 [11:59] <ItsKeldan> okay]
#1551 [11:59] <Absol> Merxenary: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1552 [11:59] * oppoo12 [oppoo12@notlogged] has joined #minecrafthelp
#1553 [11:59] <ItsKeldan> thx
#1554 [11:59] <DeafieGamer> ??> Merxenary irc/multitasking
#1555 [11:59] <Absol> Merxenary: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1556 [11:59] <DeafieGamer> ??> Merxenary irc/multitasking/!
#1557 [11:59] <Absol> Merxenary: <-- this name here indicates who we're talking to. If you see someone else's name there, it means we're talking to someone else.
#1558 [11:59] <Absol> Merxenary: Don't respond to messages directed at other people. It is incredibly irritating; if you do it you will be reprimanded, then kicked.
#1559 [11:59] <Merxenary> im not understanding
#1560 [11:59] <Merxenary> spammers
#1561 [11:59] <KingVieg> http://paste.ubuntu.com/14141307/
#1562 [12:00] <GalacticHyaenidae> http://paste.ubuntu.com/14141304/
#1563 [12:00] <DeafieGamer> ... just answer any questions that have your nick in it, Merxenary
#1564 [12:00] <webrosc> KingVieg, can you run the launcher as administrator
#1565 [12:00] <Merxenary> can any1 help me again?
#1566 [12:01] * Chate8 [Chate8@notlogged] has joined #minecrafthelp
#1567 [12:01] * Talos36 [Talos36@notlogged] has joined #minecrafthelp
#1568 [12:01] <webrosc> Merxenary, when you tell us the problem we can help
#1569 [12:01] <KingVieg> How do I do that, if it is something different than just push 'Play'?
#1570 [12:01] <Talos36> bonjour !
#1571 [12:01] <Merxenary> i did
#1572 [12:01] <Chate8> hi
#1573 [12:01] <Talos36> do you speak french ??
#1574 [12:01] * uavle [uavle@notlogged] has joined #minecrafthelp
#1575 [12:01] <webrosc> KingVieg, right click on the launcher and click run as administrator i think
#1576 [12:01] <Chate8> im having trouble with minecraft
#1577 [12:01] * uavle [uavle@notlogged] has quit. (Client Quit)
#1578 [12:01] <webrosc> Talos36, Only English here sorry
#1579 [12:02] <Talos36> ok
#1580 [12:02] <webrosc> Chate8, expand please
#1581 [12:02] <KingVieg> You think right
#1582 [12:02] <Chate8> when i push play on minecraft is sends me to "game output"
#1583 [12:02] <Talos36> I speak littel english it's good
#1584 [12:02] <Merxenary> irc/multitasking
#1585 [12:02] * Merxenary [Merxenary@notlogged] has quit. (Quit: Web client closed)
#1586 [12:03] <KingVieg> Same error message running it as administrator
#1587 [12:03] <GalacticHyaenidae> ^ compatability mode?
#1588 [12:03] <webrosc> KingVieg, is your harddrive full?
#1589 [12:03] <gabesb> would a congested internet cause the minecraft server to reject a login attempt with the response of "Sorry we couldn't connect to our servers."
#1590 [12:03] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 192 seconds)
#1591 [12:03] <Chate8> my hardrive is not full
#1592 [12:03] * Merxenary [Merxenary@notlogged] has joined #minecrafthelp
#1593 [12:03] <Merxenary> hi
#1594 [12:04] <webrosc> gabesb, as you get the error on a daily basic i would say its an issue with your connection
#1595 [12:04] <webrosc> ??> Chate8 irc/multitasking
#1596 [12:04] <Absol> Chate8: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#1597 [12:04] <Merxenary> i need help with my problem
#1598 [12:04] <KingVieg> 72.6 GB free
#1599 [12:04] <Talos36> miencarft my crash at startup as do I have windows 10
#1600 [12:04] <webrosc> Merxenary, WHAT issue?
#1601 [12:04] <Merxenary> i cannot play minecraft
#1602 [12:04] <webrosc> Talos36, does it give a crash report?
#1603 [12:04] * gabesb [gabesb@notlogged] has quit. (Quit: Web client closed)
#1604 [12:04] * ItsKeldan [ItsKeldan@notlogged] has quit. (Quit: Web client closed)
#1605 [12:04] <webrosc> Merxenary, and why not?
#1606 [12:05] <Talos36> ok
#1607 [12:05] <webrosc> i didn't bring my crystal ball to guess what yourt issue is
#1608 [12:05] <Merxenary> i dont know why
#1609 [12:05] <GalacticHyaenidae> Has anyone been able to look at my error report
#1610 [12:05] <Merxenary> with my last pc it went good
#1611 [12:05] <GalacticHyaenidae> ?
#1612 [12:05] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#1613 [12:05] <GalacticHyaenidae> I can see you're all pretty busy, so it's fine if not.
#1614 [12:05] <webrosc> GalacticHyaenidae, sorry, was waiting on a bot to read your log for me, it was slow and just responded
#1615 [12:06] * ElixxXD [ElixxXD@notlogged] has joined #minecrafthelp
#1616 [12:06] <GalacticHyaenidae> it's fine, Webrosc.
#1617 [12:06] <Merxenary> hey can any1 help me?
#1618 [12:06] * ElixxXD [ElixxXD@notlogged] has quit. (Client Quit)
#1619 [12:06] <webrosc> GalacticHyaenidae, laptop or desktop?
#1620 [12:06] <Chate8> guys why does it show me "game output" when i try to play and can i fix it, if i can please tell me how?
#1621 [12:06] <GalacticHyaenidae> Desktop.
#1622 [12:07] * orthoplex64 [orthoplex64@notlogged] has joined #minecrafthelp
#1623 [12:07] <GalacticHyaenidae> Minecraft was working before, and I had Win 10 installed. But not it's not, if that helps.
#1624 [12:07] <webrosc> GalacticHyaenidae, download and install the catalyst software suite http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#1625 [12:07] <GalacticHyaenidae> now*
#1626 [12:07] <GalacticHyaenidae> Alrighty~
#1627 [12:07] <webrosc> Chate8, copy the contents of the game output to paste.ubuntu.com then link that here
#1628 [12:07] <GalacticHyaenidae> Do I need to do anything afterwards?
#1629 [12:08] <webrosc> GalacticHyaenidae, reboot when done, try minecraft
#1630 [12:08] <GalacticHyaenidae> Alright. I'll be back if it doesn't work. Thank you for your help!
#1631 [12:08] * CptRageToaster [CptRageToaster@notlogged] has quit. (Ping timeout: 206 seconds)
#1632 [12:08] * GalacticHyaenidae [GalacticHyaenidae@notlogged] has quit. (Quit: Web client closed)
#1633 [12:08] <Merxenary> hey why no one helps me
#1634 [12:08] <Talos36> ---- Minecraft Crash Report ---- // Oops. Time: 22/12/15 19:08 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindow(Displ
#1635 [12:09] <webrosc> ??> Talos36 win/dxdiag
#1636 [12:09] <Absol> Talos36: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1637 [12:09] <Talos36> thx
#1638 [12:09] <webrosc> Merxenary, how can we help when you won't tell us the FULL issue, not working doesn't help us help you
#1639 [12:09] <Merxenary> talos dont
#1640 [12:09] <Chate8> i pasted it on the link you sent me now what?
#1641 [12:10] <Merxenary> webrosc wat u mean with FULL
#1642 [12:10] * ven000m [ven000m@notlogged] has quit. (Remote host closed the connection)
#1643 [12:10] <webrosc> Merxenary, your saying it doesn't work, we need more info than that
#1644 [12:10] * NETHER_GAMES [NETHER_GAMES@notlogged] has joined #minecrafthelp
#1645 [12:10] <webrosc> Chate8, you need to post the link in chat
#1646 [12:10] <Chate8> kk
#1647 [12:10] * NETHER_GAMES [NETHER_GAMES@notlogged] has quit. (Client Quit)
#1648 [12:10] <Chate8> http://paste.ubuntu.com/14141411/
#1649 [12:11] <Merxenary> webrosc i can send u the crash report
#1650 [12:11] <webrosc> Chate8, ok, what antivirus do you use?
#1651 [12:11] * CptRageToaster [CptRageToaster@notlogged] has joined #minecrafthelp
#1652 [12:11] <Chate8> i dont know how do i know
#1653 [12:11] <webrosc> Merxenary, there we go, post it to paste.ubuntu.com and link it here
#1654 [12:11] * emister213 [emister213@notlogged] has quit. (Quit: Web client closed)
#1655 [12:11] <webrosc> ??> Chate8 tools/hjt
#1656 [12:11] <Absol> Chate8: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1657 [12:11] <Absol> Chate8: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1658 [12:12] <Merxenary> ok i WILL!
#1659 [12:12] <webrosc> Chate8, that ^^ will tell us
#1660 [12:12] <Chate8> where do i find "tools"
#1661 [12:12] <Chate8> i have a mac
#1662 [12:13] <webrosc> Chate8, ah... i have no mac knowledge
#1663 [12:13] * webrosc has to leave
#1663 [12:13] <Talos36> ok but my xdiag gives me a french file comprender you go ?
#1664 [12:13] <Chate8> i have firewall does that count?
#1665 [12:14] <Talos36> http://paste.ubuntu.com/14141446/
#1666 [12:16] <Talos36> webrosc http://paste.ubuntu.com/14141446/
#1667 [12:17] * Chat888567 [Chat888567@notlogged] has joined #minecrafthelp
#1668 [12:17] <Chat888567> help my minecraft wont work when i click play it sends me to game output please help (i have a mac)
#1669 [12:18] * sami [sami@notlogged] has joined #minecrafthelp
#1670 [12:18] <sami> hi
#1671 [12:18] * Samur [Samur@notlogged] has joined #minecrafthelp
#1672 [12:18] <sami> Guys
#1673 [12:18] <Talos36> hello
#1674 [12:18] * Bielgato123 [Bielgato123@notlogged] has joined #minecrafthelp
#1675 [12:18] <Samur> need help with a 408 request timeout error any1 know how to get rid of this
#1676 [12:18] <Chat888567> when i click play it sends me to game output
#1677 [12:18] <sami> I cant join any servers-it says mojang authentication servers are down-anyone know why?
#1678 [12:18] <sami> I cant join any servers-it says mojang authentication servers are down-anyone know why?
#1679 [12:18] * Bielgato123 [Bielgato123@notlogged] has left #minecrafthelp
#1680 [12:19] * Chate8 [Chate8@notlogged] has quit. (Ping timeout: 204 seconds)
#1681 [12:19] <sami> I cant join any servers-it says mojang authentication servers are down-anyone know why?
#1682 [12:19] * sami [sami@notlogged] has quit. (Client Quit)
#1683 [12:19] <Samur> ur interenet
#1684 [12:20] <Chat888567> my minecraft wont open it just says game output
#1685 [12:20] <Samur> right click minecraft and try running as administrator
#1686 [12:20] <Chat888567> i have a mac
#1687 [12:20] <Samur> oh
#1688 [12:20] <Chat888567> so no one can help me
#1689 [12:21] <Samur> i only know windwos sorry
#1690 [12:21] <Samur> windows*
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#1692 [12:21] <Talos36> who can help me ????????????
#1693 [12:22] <Merxenary> I NEED HELP WITH MY PROBLEM
#1694 [12:22] * Stef [Stef@notlogged] has joined #minecrafthelp
#1695 [12:23] <Merxenary> any one helping?
#1696 [12:23] <KingVieg> My god, what kind of online help is this....
#1697 [12:23] <Merxenary> come on
#1698 [12:23] <Merxenary> HELP US
#1699 [12:23] <Merxenary> NEGGA
#1700 [12:23] <Talos36> who can help me ??
#1701 [12:23] <Talos36> who can help me ??
#1702 [12:23] <Merxenary> talos
#1703 [12:23] <Talos36> yes ...
#1704 [12:23] <Merxenary> u went to that site?
#1705 [12:23] <Merxenary> the one who told u that guy
#1706 [12:23] <Stef> Tent canens
#1707 [12:24] <Talos36> yes
#1708 [12:24] <Merxenary> did u copy the image?
#1709 [12:24] * Chat888567 [Chat888567@notlogged] has quit. (Ping timeout: 204 seconds)
#1710 [12:24] <KingVieg> Already waiting for 1 hour for an answer. Mojang? Anybody there?
#1711 [12:24] <Talos36> http://paste.ubuntu.com/14141446/
#1712 [12:25] <Merxenary> ok now send it to one of the helpers
#1713 [12:25] <Merxenary> PD: helpers sukc
#1714 [12:25] <Merxenary> cuz they not helping no one
#1715 [12:26] <Talos36> I do what I ??
#1716 [12:27] <Merxenary> OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
#1717 [12:27] <Merxenary> wait talos
#1718 [12:27] <Talos36> ok
#1719 [12:27] <Merxenary> maybe staff see that message
#1720 [12:27] <Merxenary> OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
#1721 [12:27] <Merxenary> OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
#1722 [12:27] <Merxenary> OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
#1723 [12:27] <Merxenary> OOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
#1724 [12:27] * Absol kicked Merxenary from #minecrafthelp (Reason: erxenary :Stop spamming)
#1725 [12:27] * Guimss2_Break [Guimss2_Break@notlogged] has joined #minecrafthelp
#1726 [12:28] <Talos36> who can help me
#1727 [12:28] <KingVieg> Instead of kicking people out, they should pull some engineers in.
#1728 [12:28] <Talos36> ??
#1729 [12:28] * Merxenary [Merxenary@notlogged] has joined #minecrafthelp
#1730 [12:28] <Merxenary> Hi
#1731 [12:28] <Merxenary> Absol
#1732 [12:29] <Merxenary> i got a problem
#1733 [12:30] * Stef [Stef@notlogged] has quit. (Ping timeout: 204 seconds)
#1734 [12:30] <Talos36> who can help me ??????????????
#1735 [12:30] <Merxenary> hey this is a help channel
#1736 [12:30] <Merxenary> help now wankers!
#1737 [12:30] <Absol> Merxenary: Please keep it civil
#1738 [12:30] <Merxenary> well no one helps me
#1739 [12:30] <Merxenary> wat would u do
#1740 [12:31] <rymate1234> hi
#1741 [12:31] <Talos36> who can help me ?
#1742 [12:31] * Lord_Ralex kicked Merxenary from #minecrafthelp (Reason: erxenary :Here is the door)
#1743 [12:31] <rymate1234> Talos36, hi
#1744 [12:31] <Talos36> hello
#1745 [12:31] * Rubiksmomo [Rubiksmomo@notlogged] has joined #minecrafthelp
#1746 [12:31] <rymate1234> what do you need help with
#1747 [12:32] * Chat888567 [Chat888567@notlogged] has joined #minecrafthelp
#1748 [12:32] <Chat888567> hello
#1749 [12:32] <rymate1234> hi
#1750 [12:32] <Talos36> I can not start my minecraft
#1751 [12:32] <Chat888567> my minecraft wont work (mac)
#1752 [12:32] <Chat888567> it sends me to game output when i clickplay
#1753 [12:33] <rymate1234> Chat888567, you'll have to wait for someone else, I've no experience with macs
#1754 [12:33] <rymate1234> Talos36, just seen your ubuntu paste, gimme a minute or two
#1755 [12:33] <Chat888567> i cant find anyone mac expirence
#1756 [12:33] * Daydor [Daydor@notlogged] has joined #minecrafthelp
#1757 [12:33] <Talos36> hok
#1758 [12:33] * fling [fling@notlogged] has quit. (Ping timeout: 186 seconds)
#1759 [12:34] <rymate1234> Talos36, looks like your graphics card is incompatible with windows 10, so you'll have to downgrade
#1760 [12:34] <rymate1234> ??> Talos36 win/downgrade
#1761 [12:34] <Absol> Talos36: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1764 [12:37] * Talos36 [Talos36@notlogged] has quit. (Quit: Web client closed)
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#1766 [12:38] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 206 seconds)
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#1770 [12:42] * Talos36 [Talos36@notlogged] has joined #minecrafthelp
#1771 [12:43] <Talos36> hello
#1772 [12:43] <rymate1234> hello
#1773 [12:43] <rymate1234> need any help still?
#1774 [12:43] * mohit [mohit@notlogged] has quit. (Client Quit)
#1775 [12:43] <Talos36> YES
#1776 [12:44] <rymate1234> alright, what's the issue
#1777 [12:44] * ttamerlan98 [ttamerlan98@notlogged] has joined #minecrafthelp
#1778 [12:44] <ttamerlan98> then I started the game (minecraft) after 2-3 min game freezes soo long time plz help me (windows 7) . I re-uptadet all Drivers (Java,Opengl) but it still not work I cant Find Problems it isnt crashes . only freezes long time (1-2 hour)
#1779 [12:45] <ttamerlan98> I need Help
#1780 [12:45] <mattym> ttamerlan98, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1781 [12:46] <Talos36> First, I'm french and my english is not very good. In a second place, my game crash on startup.
#1782 [12:47] <rymate1234> Talos36, still running windows 10?
#1783 [12:47] <Talos36> yes.
#1784 [12:47] <rymate1234> well you already have your solution
#1785 [12:47] <rymate1234> ??> Talos36 win/downgrade
#1786 [12:47] <Absol> Talos36: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1787 [12:47] * bibich [bibich@notlogged] has joined #minecrafthelp
#1788 [12:47] * roNNyreyes [roNNyreyes@notlogged] has joined #minecrafthelp
#1789 [12:48] <ttamerlan98> 6 gb Ram, Amd A-8 Videocart 4x 1.9 ghz , Windows 7
#1790 [12:48] <Talos36> I don't want to dowgrade, i just want my game to start. Is it possible?
#1791 [12:48] <mattym> ttamerlan98, Can you get the dxdaig link please
#1792 [12:48] <ttamerlan98> how?
#1793 [12:48] * alex_ [alex_@notlogged] has joined #minecrafthelp
#1794 [12:48] <mattym> ??> ttamerlan98 win/dxdiag
#1795 [12:49] <Absol> ttamerlan98: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1796 [12:49] <rymate1234> Talos36, no. the solution is to downgrade windows.
#1797 [12:49] <mattym> ttamerlan98, Follow all the directions Absol linked
#1798 [12:49] <Talos36> ok thx
#1799 [12:49] * roNNyreyes [roNNyreyes@notlogged] has quit. (Client Quit)
#1800 [12:49] <Talos36> bye
#1801 [12:49] * alex_ [alex_@notlogged] has quit. (Client Quit)
#1802 [12:50] <bibich> sieofuouutoàiuy(ut'utà
#1803 [12:50] <bibich> _ua"àfu_'(utà't
#1804 [12:50] * fling [fling@notlogged] has joined #minecrafthelp
#1805 [12:50] <bibich> l"fl'(t
#1806 [12:50] <bibich> "lk^'"t^'*$
#1807 [12:50] * Absol kicked bibich from #minecrafthelp (Reason: ibich :Stop spamming)
#1808 [12:50] <ttamerlan98> i Getted dxdiag.txt how to sent you
#1809 [12:50] <mattym> ttamerlan98, Follow all the directions on the link
#1810 [12:51] * sebasgamer55 [sebasgamer55@notlogged] has quit. (Quit: Web client closed)
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#1812 [12:52] * aphmaugirl77 [aphmaugirl77@notlogged] has joined #minecrafthelp
#1813 [12:52] <ttamerlan98> http://paste.ubuntu.com/14141841/
#1814 [12:52] * CoolEmilius [CoolEmilius@notlogged] has joined #minecrafthelp
#1815 [12:52] <mattym> ttamerlan98, Ok one moment
#1816 [12:52] <Sassy> Hey I need someone to play minecraft on PS3 anyone if so my name is SassyMud
#1817 [12:52] * noahgs [noahgs@notlogged] has joined #minecrafthelp
#1818 [12:53] <noahgs> Can anyone help me? My account was stolen and they have not emailed me back.
#1819 [12:53] <Sassy> Anyone
#1820 [12:53] * Talos36 [Talos36@notlogged] has quit. (Quit: Web client closed)
#1821 [12:53] <rymate1234> noahgs, nothing more you can do other than be patient
#1822 [12:53] <Sassy> Ok
#1823 [12:53] <noahgs> can I explain the situation?
#1824 [12:54] <noahgs> its a bit weird
#1825 [12:54] <Sassy> What
#1826 [12:54] <rymate1234> noahgs, you can if you want, but we aren't mojang employees noahgs so we can't really do anything
#1827 [12:54] <Sassy> Bye
#1828 [12:54] <rymate1234> Sassy, this is a community support channel, multiple people can be needing help at the same time
#1829 [12:54] <noahgs> some one seems to have migrated my account to an email I dont have, so I cant have them reset my pas
#1830 [12:54] * aphmaugirl77 [aphmaugirl77@notlogged] has quit. (Client Quit)
#1831 [12:55] * The_IceMaster24 [The_IceMaster24@notlogged] has joined #minecrafthelp
#1832 [12:55] <noahgs> And when I submit my ticket it says the have not posted my email, what does that meen?
#1833 [12:55] <mattym> Sassy, Either way this is not the place search for friends
#1834 [12:55] <rymate1234> noahgs, it means you need to put your email address in
#1835 [12:55] <ttamerlan98> mattym do you readed?
#1836 [12:55] <noahgs> I did.
#1837 [12:55] <mattym> ttamerlan98, One moment
#1838 [12:55] * Onionsoup123 [Onionsoup123@notlogged] has joined #minecrafthelp
#1839 [12:56] * Rubiksmomo [Rubiksmomo@notlogged] has quit. (Quit: Leaving)
#1840 [12:56] <mattym> ttamerlan98, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
#1841 [12:56] <KingVieg> Hi, who can help me with an error message: http://paste.ubuntu.com/14141307/
#1842 [12:56] <ttamerlan98> ok
#1843 [12:56] <The_IceMaster24> My pixel format does not accelerate here is a link http://paste.ubuntu.com/14141857/
#1844 [12:57] <mattym> KingVieg, What antivirus software do you have installed on that computer?
#1845 [12:57] <mattym> The_IceMaster24, One moment
#1846 [12:57] <KingVieg> I have no idea, company laptop
#1847 [12:57] * gavriel [gavriel@notlogged] has joined #minecrafthelp
#1848 [12:58] <rymate1234> prooooobably shouldn't be playing games on a company laptop tbh
#1849 [12:58] <noahgs> company laptops are fine to use recreational in off time.
#1850 [12:58] <mattym> KingVieg, If its a work laptop, your company probably has antivirus software on it that is blocking the launcher from connecting to the internet
#1851 [12:58] * Sassy [Sassy@notlogged] has quit. (Ping timeout: 204 seconds)
#1852 [12:58] * noahgs [noahgs@notlogged] has quit. (Quit: Web client closed)
#1853 [12:59] <mattym> ??> ttamerlan98 scold/pm
#1854 [12:59] <Absol> ttamerlan98: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1855 [12:59] <Onionsoup123> Hello, I hate to come back here for mods but I need help, I'm trying to run a mod version of 1.8 that is called "release 1.8-LMP-v2.1.3" but it just says it's downloading stuff and then it doesn't open, what might this have to do with?
#1856 [12:59] <rymate1234> we don't support mods here
#1857 [12:59] * Maya_J [Maya_J@notlogged] has joined #minecrafthelp
#1858 [12:59] <KingVieg> Did not block it before, so why is it blocking it now. Will see if I can tweak the settings a bit.
#1859 [12:59] <ttamerlan98> Ok
#1860 [12:59] <Onionsoup123> I know but this seems like a problem with the laungher
#1861 [12:59] <Onionsoup123> *launcher
#1862 [13:00] <mattym> The_IceMaster24, Download and install the 3rd option listed here https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
#1863 [13:00] <The_IceMaster24> okay
#1864 [13:00] <rymate1234> Onionsoup123, does it work with standard unmodded minecraft?
#1865 [13:00] <Onionsoup123> yes, I can play 1.8.9 perfectly well
#1866 [13:01] <rymate1234> then it isn't a launcher issue
#1867 [13:01] <Onionsoup123> okay, sorry to bother you then
#1868 [13:02] * NightShadow [NightShadow@notlogged] has joined #minecrafthelp
#1869 [13:02] <rymate1234> Onionsoup123, you'd be better off finding the support channel / forums for the mod
#1870 [13:02] <Onionsoup123> okay, thanks!
#1871 [13:02] <mattym> KingVieg, Updates happen, especially on work provided laptops new exceptions get added. COntact your companies IT department about it
#1872 [13:02] * Onionsoup123 [Onionsoup123@notlogged] has quit. (Quit: Web client closed)
#1873 [13:02] <NightShadow> So My minecraft is not working and it sent me here to get help so?
#1874 [13:02] <ttamerlan98> matty i have it
#1875 [13:02] <mattym> NightShadow, Whats not working about it
#1876 [13:03] <mattym> ttamerlan98, Your installed driver is older than the one i linked. Download it AND Install it
#1877 [13:03] <NightShadow> I updated to windows 10 and Its not working at all
#1878 [13:03] <NightShadow> I could only go to launch minecraft and crash
#1879 [13:04] <NightShadow> So?
#1880 [13:04] * marco0572 [marco0572@notlogged] has joined #minecrafthelp
#1881 [13:04] <The_IceMaster24> mattym it says that i have to restart my laptop, do i have to do this?
#1882 [13:04] <rymate1234> NightShadow, got a link to a dxdiag?
#1883 [13:04] <rymate1234> The_IceMaster24, yes
#1884 [13:04] <NightShadow> Yes
#1885 [13:04] <rymate1234> NightShadow, can you link the dxdiag here?
#1886 [13:04] <NightShadow> yes
#1887 [13:04] <NightShadow> http://paste.ubuntu.com/14141945/
#1888 [13:06] * marco0572 [marco0572@notlogged] has quit. (Client Quit)
#1889 [13:06] <rymate1234> got a feeling that graphics card isn't supported under windows 10 - you'll have to downgrade
#1890 [13:06] <rymate1234> ??> NightShadow win/downgrade
#1891 [13:06] <Absol> NightShadow: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1892 [13:07] <NightShadow> but why!?!?
#1893 [13:07] * Timbo [Timbo@notlogged] has joined #minecrafthelp
#1894 [13:07] <NightShadow> Is there another way?
#1895 [13:07] <rymate1234> because that graphics card is quite old, and intel decided to stop supporting it in windows 10
#1896 [13:07] <Timbo> i can not liginn in my
#1897 [13:07] <Timbo> minecraft acc
#1898 [13:07] * viadoi [viadoi@notlogged] has joined #minecrafthelp
#1899 [13:07] <NightShadow> Because i already new i could fix it that way!
#1900 [13:07] <Anna> NightShadow: Your options are downgrading your windows version Or using a different computer for minecraft
#1901 [13:08] <Timbo> i can not login, to my minecraft acc
#1902 [13:08] * The_IceMaster24 [The_IceMaster24@notlogged] has quit. (Ping timeout: 204 seconds)
#1903 [13:08] <NightShadow> okay
#1904 [13:08] <NightShadow> Bye
#1905 [13:08] <Anna> one sec
#1906 [13:08] <NightShadow> ??
#1907 [13:08] <Anna> Or if you are using a desktop, NightShadow, you can get a new graphics card
#1908 [13:08] <NightShadow> Yes
#1909 [13:08] <NightShadow> Yes
#1910 [13:09] * viadoi [viadoi@notlogged] has quit. (Client Quit)
#1911 [13:09] <NightShadow> Not right now thow computer little to skinny to put a graphics card in i require a half bracket
#1912 [13:09] <rymate1234> NightShadow, getting a new graphics card highly depends on whether the desktop has a PCIe x16 slot and whether there's enough room in the case
#1913 [13:09] <Anna> Timbo: How many times did you try log in?
#1914 [13:10] <NightShadow> yah it has the space and slot not right bracket
#1915 [13:10] <mattym> NightShadow, Power supplies also play a roll
#1916 [13:10] <Timbo> 10
#1917 [13:10] <rymate1234> yeah that as well
#1918 [13:10] <NightShadow> No 6 pins
#1919 [13:10] * felipe3aguilera [felipe3aguilera@notlogged] has joined #minecrafthelp
#1920 [13:10] <rymate1234> currently your best option is to downgrade then
#1921 [13:11] * oppoo12 [oppoo12@notlogged] has quit. (Ping timeout: 204 seconds)
#1922 [13:11] <rymate1234> once you've got the new graphics card and everything needed for it to work you can then do the upgrade again
#1923 [13:11] <NightShadow> required also i know thats my job in the world is to build but not to program and Solve Program Issues
#1924 [13:11] <felipe3aguilera> My minecraft is crashing
#1925 [13:11] <NightShadow> Im a hardware engineer
#1926 [13:11] <Anna> ??> Timbo login/throttle
#1927 [13:11] <Absol> Timbo: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1928 [13:12] <Absol> Timbo: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1929 [13:12] * NightShadow [NightShadow@notlogged] has quit. (Quit: Web client closed)
#1930 [13:12] <Anna> ??> felipe3aguilera launcher/crash-log
#1931 [13:12] <Absol> felipe3aguilera: We need to see your crash log, which appears after a crash.
#1932 [13:12] <Absol> felipe3aguilera: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1933 [13:13] <felipe3aguilera> http://paste.ubuntu.com/14142302/
#1934 [13:14] <felipe3aguilera> it fails when I walk into any mode ( single / multiplayer )
#1935 [13:15] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 206 seconds)
#1936 [13:15] <mattym> felipe3aguilera, What antivirus software do you have installed?
#1937 [13:16] <felipe3aguilera> avast
#1938 [13:16] * gavriel [gavriel@notlogged] has quit. (Ping timeout: 204 seconds)
#1939 [13:16] * Acarii [Acarii@notlogged] has joined #minecrafthelp
#1940 [13:16] <mattym> felipe3aguilera, Uninstall avast, then restart the computer, test to see if Minecraft works, if it does, reinstall Avast and make sure its the newest version
#1941 [13:16] <felipe3aguilera> ok
#1942 [13:16] <felipe3aguilera> thanks
#1943 [13:17] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#1944 [13:18] * afidudis [afidudis@notlogged] has joined #minecrafthelp
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#1947 [13:19] <afidudis> hi! i just bought minecraft today and it is still stuck on the demo mode. I followed the FAQ on the mojang site but it didnt help at all
#1948 [13:20] <afidudis> any suggestions?
#1949 [13:20] <mattym> afidudis, Are you sure the purchase completed. Did you check your emails to make sure you didnt miss any steps in confirming it
#1950 [13:20] <afidudis> i confirmed it, and went through the whole set up with the security questions and everything
#1951 [13:21] <mattym> afidudis, You made you username and all
#1952 [13:21] <afidudis> yes i did
#1953 [13:21] <mattym> afidudis, Any chance you were logged into the launcher before you completed the purchase on that account?
#1954 [13:21] <Jemir> I have problem. On my serwer players can place a block on a cuboided place (e.g spawn) and jump on it, This block is not placed, but they can jump on this for a while, and they can reach not available places, any suggestions?
#1955 [13:22] <afidudis> hmm good question. i may have been
#1956 [13:22] <mattym> Jemir, We dont support mods/plugins. I suggest you contact the support resources for the plugins you are trying to use
#1957 [13:23] <mattym> ??> afidudis launcher/relog
#1958 [13:23] <Absol> afidudis: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1959 [13:23] <Jemir> oh, sorry
#1960 [13:23] * Lildirt [Lildirt@notlogged] has quit. (Ping timeout: 192 seconds)
#1961 [13:23] <mattym> afidudis, Try what Absol typed
#1962 [13:23] * Jemir [Jemir@notlogged] has quit. (Client Quit)
#1963 [13:23] * ECC [ECC@notlogged] has quit. (Ping timeout: 186 seconds)
#1964 [13:23] <afidudis> yeah i tried the switch user thing and im still getting the same thing
#1965 [13:23] * gokusj4 [gokusj4@notlogged] has joined #minecrafthelp
#1966 [13:24] <mattym> afidudis, Did you make sure to sign completely out
#1967 [13:24] * creeperscreep12 [creeperscreep12@notlogged] has joined #minecrafthelp
#1968 [13:24] <afidudis> i did, when i sign in again with my email it sends me in the same demo circle, but when i sign in with my user name it does not recognize it at all
#1969 [13:24] * gokusj4 [gokusj4@notlogged] has quit. (Client Quit)
#1970 [13:25] <mattym> afidudis, You never use the username to sign in
#1971 [13:25] <mattym> afidudis, I would wait an hour and try it again, if not
#1972 [13:25] <mattym> ??> afidudis mojang/email
#1973 [13:25] <Absol> afidudis: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1974 [13:25] <afidudis> haha ok well at least that is normal
#1975 [13:25] <Absol> afidudis: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1976 [13:25] <mattym> afidudis, then fill in the form Absol linked
#1977 [13:26] * Rdrudolph02 [Rdrudolph02@notlogged] has joined #minecrafthelp
#1978 [13:26] <afidudis> awesome, thank you so much mattym and absol
#1979 [13:26] <Rdrudolph02> hello!
#1980 [13:26] <afidudis> you guys rock!
#1981 [13:26] <Rdrudolph02> i have a serious question here,
#1982 [13:26] * felipe3aguilera [felipe3aguilera@notlogged] has quit. (Ping timeout: 204 seconds)
#1983 [13:26] <creeperscreep12> I'm having trouble launching minecraft, it crashes and links me to the support page. I did everything it said, and it still doesn't work.
#1984 [13:26] * Lildirt [Lildirt@notlogged] has joined #minecrafthelp
#1985 [13:26] <mattym> creeperscreep12, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1986 [13:26] <Rdrudolph02> Who would win? Wither, or ender dragon plus all other creatures except wither skeleton and wither
#1987 [13:27] * afidudis [afidudis@notlogged] has quit. (Quit: Web client closed)
#1988 [13:27] * miamidolfan [miamidolfan@notlogged] has joined #minecrafthelp
#1989 [13:27] <creeperscreep12> http://paste.ubuntu.com/14142681/
#1990 [13:27] <mattym> Rdrudolph02, This is a technical support chat, please ask elsewhere
#1991 [13:27] <Rdrudolph02> okay... is the fourum chat just tech. support for fourums?
#1992 [13:28] <mattym> creeperscreep12, Ok, one moment
#1993 [13:28] <miamidolfan> Can someone help I've not been able to get MC to load. Firewall is off. http://paste.ubuntu.com/14142765/
#1994 [13:28] <mattym> Rdrudolph02, This is not forum chat at all
#1995 [13:28] <rymate1234> Rdrudolph02, technical support for minecraft
#1996 [13:28] <Rdrudolph02> im talking the one labeled fourm chat.
#1997 [13:28] <rymate1234> this isn't the forum chat
#1998 [13:29] * krunal [krunal@notlogged] has joined #minecrafthelp
#1999 [13:29] <Rdrudolph02> fine, i guess you dont want to fucking listen to my question, so here
#2000 [13:29] <Absol> Rdrudolph02: Please keep it civil
#2001 [13:29] <Rdrudolph02> Ỏ̷͖͈̞̩͎̻̫̫̜͉̠̫͕̭̭̫̫̹̗̹͈̼̠̖͍͚̥͈̮̼͕̠̤̯̻̥̬̗̼̳̤̳̬̪̹͚̞̼̠͕̼̠̦͚̫͔̯̹͉͉̘͎͕̼̣̝͙̱̟̹̩̟̳̦̭͉̮̖̭̣̣̞̙̗̜̺̭̻̥͚͙̝̦̲̱͉͖͉̰̦͎̫̣̼͎͍̠̮͓̹̹͉̤̰̗̙͕͇͔̱͕̭͈̳̗̭͔̘̖̺̮̜̠͖̘͓̳͕̟̠̱̫̤͓͔̘̰̲͙͍͇̙͎̣̼̗̖͙̯͉̠̟͈͍͕̪͓̝̩̦̖̹̼̠̘̮͚̟͉̺̜͍͓̯̳̱̻͕̣̳͉̻̭̭̱͍̪̩̭̺͕̺̼̥̪͖̦̟͎
#2002 [13:29] <Rdrudolph02> Ỏ̷͖͈̞̩͎̻̫̫̜͉̠̫͕̭̭̫̫̹̗̹͈̼̠̖͍͚̥͈̮̼͕̠̤̯̻̥̬̗̼̳̤̳̬̪̹͚̞̼̠͕̼̠̦͚̫͔̯̹͉͉̘͎͕̼̣̝͙̱̟̹̩̟̳̦̭͉̮̖̭̣̣̞̙̗̜̺̭̻̥͚͙̝̦̲̱͉͖͉̰̦͎̫̣̼͎͍̠̮͓̹̹͉̤̰̗̙͕͇͔̱͕̭͈̳̗̭͔̘̖̺̮̜̠͖̘͓̳͕̟̠̱̫̤͓͔̘̰̲͙͍͇̙͎̣̼̗̖͙̯͉̠̟͈͍͕̪͓̝̩̦̖̹̼̠̘̮͚̟͉̺̜͍͓̯̳̱̻͕̣̳͉̻̭̭̱͍̪̩̭̺͕̺̼̥̪͖̦̟͎
#2003 [13:29] <Rdrudolph02> Ỏ̷͖͈̞̩͎̻̫̫̜͉̠̫͕̭̭̫̫̹̗̹͈̼̠̖͍͚̥͈̮̼͕̠̤̯̻̥̬̗̼̳̤̳̬̪̹͚̞̼̠͕̼̠̦͚̫͔̯̹͉͉̘͎͕̼̣̝͙̱̟̹̩̟̳̦̭͉̮̖̭̣̣̞̙̗̜̺̭̻̥͚͙̝̦̲̱͉͖͉̰̦͎̫̣̼͎͍̠̮͓̹̹͉̤̰̗̙͕͇͔̱͕̭͈̳̗̭͔̘̖̺̮̜̠͖̘͓̳͕̟̠̱̫̤͓͔̘̰̲͙͍͇̙͎̣̼̗̖͙̯͉̠̟͈͍͕̪͓̝̩̦̖̹̼̠̘̮͚̟͉̺̜͍͓̯̳̱̻͕̣̳͉̻̭̭̱͍̪̩̭̺͕̺̼̥̪͖̦̟͎
#2004 [13:29] * Absol kicked Rdrudolph02 from #minecrafthelp (Reason: drudolph02 :Stop spamming)
#2005 [13:29] <mattym> creeperscreep12, First delete any Minecraft shortcuts you have, and copies of the minecraft.exe
#2006 [13:29] <krunal> yes
#2007 [13:29] <mattym> creeperscreep12, Then go to minecraft.net/download and download the Installer that ends in .msi
#2008 [13:29] <ttamerlan98> i installing It
#2009 [13:30] * krunal [krunal@notlogged] has quit. (Client Quit)
#2010 [13:30] <miamidolfan> I've already done that
#2011 [13:30] <mattym> creeperscreep12, Run that file and let it install minecraft, if there is no install option, repair
#2012 [13:30] <mattym> miamidolfan, If you dont see your name in the message its not for you
#2013 [13:30] * QWBL [QWBL@notlogged] has joined #minecrafthelp
#2014 [13:30] <miamidolfan> okay sorry.
#2015 [13:30] <QWBL> my Minecraft launcher keeps saying 408 Request Time-out Your browser didn't send a complete request in time. So I can't play Minecraft. I've tried so many things and haven't found a solution! Any Help?!
#2016 [13:30] * nate_ [nate_@notlogged] has joined #minecrafthelp
#2017 [13:31] <mattym> creeperscreep12, Start the game with the new shortcut it makes, let me know if you get the same error
#2018 [13:31] <mattym> ??> miamidolfan tools/hjt
#2019 [13:31] <Absol> miamidolfan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2020 [13:31] <Absol> miamidolfan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2021 [13:31] <nate_> I
#2022 [13:31] <mattym> miamidolfan, Do the instructions Absol sent you
#2023 [13:31] <nate_> can
#2024 [13:31] <nate_> I can't log in to new computer
#2025 [13:31] <creeperscreep12> Thanks, I'm trying all that now.
#2026 [13:31] <mattym> QWBL, What antivirus software do you have installed?
#2027 [13:32] <QWBL> Malwarbytes
#2028 [13:32] <mattym> QWBL, ANything else installed?
#2029 [13:32] <nate_> password works but login questtions says too many attemps
#2030 [13:32] <QWBL> Advanced System Care
#2031 [13:32] * TopKek [TopKek@notlogged] has joined #minecrafthelp
#2032 [13:32] <mattym> QWBL, Is that from iobit?
#2033 [13:32] <miamidolfan> system log file http://paste.ubuntu.com/14142954/
#2034 [13:32] <TopKek> Hello?
#2035 [13:32] <QWBL> yes
#2036 [13:33] <mattym> QWBL, Uninstall that, restart the computer, then test Minecraft again
#2037 [13:33] <QWBL> ok
#2038 [13:33] <mattym> ??> QWBL av/avast
#2039 [13:33] <Absol> QWBL: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#2040 [13:33] <nate_> can anyone help with logon questions?
#2041 [13:33] <mattym> QWBL, IF it works after that install ^ avast instead
#2042 [13:33] <TopKek> i need help with that too
#2043 [13:33] <mattym> nate_, Loogging into what
#2044 [13:33] <ttamerlan98> matty i installed it have more problems on my Dxdiag?
#2045 [13:33] * QWBL [QWBL@notlogged] has quit. (Client Quit)
#2046 [13:34] <nate_> i cannot get questions to work
#2047 [13:34] <nate_> have reset
#2048 [13:34] * TheTrollingCube [TheTrollingCube@notlogged] has joined #minecrafthelp
#2049 [13:34] <mattym> nate_, What are you talking about?
#2050 [13:34] <mattym> ttamerlan98, You should have been asked to restart after the install, you need to restart
#2051 [13:35] <nate_> I cannot sign in.
#2052 [13:35] <TheTrollingCube> i cant click on play their just stands loading.
#2053 [13:35] <mattym> nate_, What does it say when you try?
#2054 [13:35] <nate_> password works, but logon on questions say: too many attempts
#2055 [13:35] <mattym> TheTrollingCube, That means its still downloading parts of the game
#2056 [13:35] <mattym> nate_, Where does it say that?
#2057 [13:35] <TheTrollingCube> but this morning it workt
#2058 [13:36] <mattym> TheTrollingCube, Its probably downloading an update
#2059 [13:36] <nate_> confirm identity of new computer
#2060 [13:36] * Wcpapier [Wcpapier@notlogged] has joined #minecrafthelp
#2061 [13:36] <TheTrollingCube> 1.9?
#2062 [13:36] <creeperscreep12> 1.8.9
#2063 [13:36] <mattym> nate_, You will need to wait 3 hours, then attempt again
#2064 [13:36] <TheTrollingCube> thanks
#2065 [13:36] <mattym> TheTrollingCube, No, a launcher or possibly a runtime update
#2066 [13:36] * aleks [aleks@notlogged] has joined #minecrafthelp
#2067 [13:36] <nate_> ok will try
#2068 [13:36] <mattym> TheTrollingCube, If it doesnt give you the Play button after a bit, close it and try restarting the PC
#2069 [13:37] <TheTrollingCube> but i try to download a texture pack and then it crasht
#2070 [13:37] * aleks [aleks@notlogged] has quit. (Client Quit)
#2071 [13:37] <TopKek> i have not logged onto minecraft in a long time. I tried to log into it from my new computer. it then asked for my answer to my old security questions. i tried to reset them. but it didn't work.
#2072 [13:37] * Timbo [Timbo@notlogged] has quit. (Quit: Web client closed)
#2073 [13:37] <TheTrollingCube> ok
#2074 [13:37] <mattym> TopKek, Did you check any spam/junk email folders to see if the reset email went there?
#2075 [13:37] <Wcpapier> Yo guys, it says my old minecraft account already got merged into a new mohjang account but i don't know which one and now im stuck -.-
#2076 [13:37] * ttamerlan98 [ttamerlan98@notlogged] has quit. (Quit: Web client closed)
#2077 [13:37] <TheTrollingCube> i gonna try
#2078 [13:37] <Wcpapier> is there a way to know what email it is attached to
#2079 [13:38] * MrFruiti [MrFruiti@notlogged] has joined #minecrafthelp
#2080 [13:38] <TopKek> no i reset them from mojang
#2081 [13:38] * MrFruiti [MrFruiti@notlogged] has quit. (Client Quit)
#2082 [13:38] <mattym> Wcpapier, Did you migrate it yourself?
#2083 [13:38] <Wcpapier> i think so a long time ago
#2084 [13:38] <TheTrollingCube> no junk
#2085 [13:38] <TopKek> then it asked to merge my accounts. but that did not work
#2086 [13:38] <Wcpapier> i got a new pc, so tried to install it again
#2087 [13:38] <miamidolfan> Absol r u still looking at my log?
#2088 [13:38] <mattym> TopKek, Yes and the reset comes in an email, did you check to make sure you didnt get it?
#2089 [13:38] <mattym> Wcpapier, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#2090 [13:38] <TheTrollingCube> an update
#2091 [13:38] <TheTrollingCube> oke by
#2092 [13:39] <TopKek> ok i will try that
#2093 [13:39] <Wcpapier> yeah i tried that, but i think the email i used is from a dead provider
#2094 [13:39] <TheTrollingCube> but wy there just stands loading and not downloading an update
#2095 [13:39] <mattym> ?? Wcpapier mojang/email
#2096 [13:39] <Wcpapier> i know my username
#2097 [13:39] <Wcpapier> it is wcpapier.
#2098 [13:39] <Wcpapier> and i only use like 3 emails
#2099 [13:39] <Wcpapier> and none of them come back
#2100 [13:40] <mattym> ??> Wcpapier mojang/email
#2101 [13:40] <Absol> Wcpapier: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2102 [13:40] <Absol> Wcpapier: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2103 [13:40] * xmelaniee [xmelaniee@notlogged] has joined #minecrafthelp
#2104 [13:40] * TheTrollingCube [TheTrollingCube@notlogged] has quit. (Quit: Web client closed)
#2105 [13:40] <mattym> Wcpapier, Fill in the form Absol linked
#2106 [13:40] <Wcpapier> ok thanks
#2107 [13:40] <Wcpapier> ill do that then
#2108 [13:40] <xmelaniee> Anybody here who would like to help a newbie?
#2109 [13:40] <mattym> miamidolfan, Yes one moment
#2110 [13:40] <mattym> ??> miamidolfan av/adwcleaner
#2111 [13:40] <Absol> miamidolfan: ADWCleaner is an utility to clean a PC which is infested with malware.
#2112 [13:40] <Absol> miamidolfan: Download it here: https://toolslib.net/downloads/finish/1/
#2113 [13:40] <mattym> miamidolfan, Download the tool Absol linked
#2114 [13:41] * ttamerlan98 [ttamerlan98@notlogged] has joined #minecrafthelp
#2115 [13:41] <mattym> miamidolfan, Run it, do a scan, then have it clean. After that test minecraft again
#2116 [13:41] <TopKek> should i use the email for my minecraft or mojang account
#2117 [13:41] <TopKek> to retrieve my username
#2118 [13:41] <mattym> TopKek, You have been following directions not directed at you
#2119 [13:42] <ttamerlan98> mattym i setuped it but it not requried restart
#2120 [13:42] <mattym> TopKek, Did you check any spam/junk folders to make sure tehre was no email
#2121 [13:42] * sarsal10 [sarsal10@notlogged] has joined #minecrafthelp
#2122 [13:42] * sarsal10 [sarsal10@notlogged] has quit. (Client Quit)
#2123 [13:42] <mattym> ttamerlan98, It always needs a restart, so make sure to restart and then test the game again
#2124 [13:42] <miamidolfan> okay
#2125 [13:42] * teoteo26 [teoteo26@notlogged] has joined #minecrafthelp
#2126 [13:42] <creeperscreep12> It's fixed, thanks so much!
#2127 [13:43] * teoteo26 [teoteo26@notlogged] has quit. (Client Quit)
#2128 [13:43] <TopKek> ok
#2129 [13:43] <TopKek> i got the reset email yesterday
#2130 [13:44] * creeperscreep12 [creeperscreep12@notlogged] has quit. (Quit: Web client closed)
#2131 [13:44] * xmelaniee [xmelaniee@notlogged] has quit. (Ping timeout: 204 seconds)
#2132 [13:44] <TopKek> but when i did it. i tried logging into minecraft again and they were still the same
#2133 [13:44] * ttamerlan98 [ttamerlan98@notlogged] has quit. (Client Quit)
#2134 [13:44] <mattym> TopKek, There should have been a link or something in the reset email, did you do what it said?
#2135 [13:44] <TopKek> yeah
#2136 [13:45] <mattym> TopKek, Did it work?
#2137 [13:45] <TopKek> no
#2138 [13:45] <mattym> TopKek, As in, did you get to the page where you set the new questions?
#2139 [13:45] <TopKek> yeah
#2140 [13:45] <mattym> TopKek, Did that page give you any errors when you tried to set them?
#2141 [13:46] <TopKek> no it did ask to merge my minecraft and mojang account
#2142 [13:46] <mattym> TopKek, Had you not in the past?
#2143 [13:46] <TopKek> no
#2144 [13:46] <mattym> TopKek, Whats you ingame username?
#2145 [13:47] <TopKek> i have not tried to log into minecraft in a long time
#2146 [13:47] <mattym> TopKek, Whats you ingame username?
#2147 [13:47] <TopKek> Turtledin0627
#2148 [13:47] <mattym> TopKek, And you never yourself merged the account
#2149 [13:48] <TopKek> yeah
#2150 [13:48] <mattym> ??> TopKek mojang/email
#2151 [13:48] <Absol> TopKek: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2152 [13:48] <Absol> TopKek: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2153 [13:48] <mattym> TopKek, You will need to fill in the form Absol linked then
#2154 [13:48] * miamidolfan [miamidolfan@notlogged] has quit. (Ping timeout: 204 seconds)
#2155 [13:48] <TopKek> ok i'll do that
#2156 [13:48] <TopKek> thank you
#2157 [13:49] * TopKek [TopKek@notlogged] has quit. (Quit: Web client closed)
#2158 [13:50] * miamidolfan [miamidolfan@notlogged] has joined #minecrafthelp
#2159 [13:51] <miamidolfan> ran Adwcleaner mc still won't load http://paste.ubuntu.com/14143404/
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#2165 [13:53] <Feuerplayer> Mein Minecraft stürzt die ganze Zeit ab
#2166 [13:53] * Minecraft [Minecraft@notlogged] has joined #minecrafthelp
#2167 [13:53] <Feuerplayer> Was soll ich tun?
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#2170 [13:54] <Feuerplayer> kann mir jemand helfen?
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#2174 [13:58] <mattym> ??> Feuerplayer lang/de
#2175 [13:58] <Absol> Feuerplayer: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#2176 [13:58] <mattym> miamidolfan, Ok one moment
#2177 [13:58] * _lindsi_ [_lindsi_@notlogged] has joined #minecrafthelp
#2178 [13:59] <miamidolfan> unable to get mc to load. can anyone help. http://paste.ubuntu.com/14143486/
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#2180 [13:59] <mattym> miamidolfan, Is that the log you get after doing the adwcleaner, or from before?
#2181 [13:59] * oko [oko@notlogged] has joined #minecrafthelp
#2182 [14:00] <oko> Im playing on the 1.9 snpashot 15w51b, and i get this crash report: Completely ignored arguments: [--nativeLauncherVersion, 286] [11:57:43] [Client thread/INFO]: Setting user: oko366 [11:57:43] [Client thread/INFO]: (Session ID is token:80a5ab6cbcd14596b245c045bd8185a2:d7e0f2e105e944539c575000e7a258fc) [11:57:45] [Client thread/INFO]: LWJGL Version: 2.9.4 [11:57:46] [Client thread/INFO]: Reloading ResourceManager: Default [11:57:47]
#2183 [14:00] <miamidolfan> after
#2184 [14:00] <mattym> oko, We do not support snapshots here
#2185 [14:00] <oko> ok, thank you
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#2188 [14:01] <heisenberg> hi
#2189 [14:01] <mattym> ??> miamidolfan win/reinst
#2190 [14:01] <Absol> miamidolfan: You may need to reinstall the locally installed files that Minecraft puts into place.
#2191 [14:01] <Absol> miamidolfan: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2192 [14:01] <heisenberg> need help please
#2193 [14:01] <mattym> miamidolfan, Try the instructions Absol sent
#2194 [14:01] <_lindsi_> i bought minecraft, it said it has a problem loading once i got to the minecraft donload screen
#2195 [14:01] <mattym> miamidolfan, Let me know if anything changes after that
#2196 [14:01] * Helllojelllo [Helllojelllo@notlogged] has joined #minecrafthelp
#2197 [14:01] <heisenberg> blocklauncher error scrip help
#2198 [14:02] <mattym> _lindsi_, Be more specific
#2199 [14:02] * babs [babs@notlogged] has joined #minecrafthelp
#2200 [14:02] <Helllojelllo> hi
#2201 [14:02] <mattym> heisenberg, We do not support 3rd party launchers
#2202 [14:02] <Helllojelllo> i need help with my account
#2203 [14:02] <heisenberg> sorry
#2204 [14:02] <Helllojelllo> i cant sigh in my mc account
#2205 [14:02] <babs> how do i get minecraft to work on my new pc
#2206 [14:02] <mattym> Helllojelllo, What happens when you try?
#2207 [14:03] <mattym> babs, What happens when you start it?
#2208 [14:03] <miamidolfan> the only folder in the .minecraft folder is "versions" and it's empty
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#2211 [14:03] <mattym> miamidolfan, Ok delete that anyway, then try to start it again
#2212 [14:03] <Helllojelllo> it says credentials incorrect but i keep reseting my account\
#2213 [14:03] <_lindsi_> sorry, once i pressed download minecraft on 'minecraft loader' it says lack of updaded graphic drivers
#2214 [14:03] <babs> it says theres an error and i need to update my drivers but i dont know how to do that
#2215 [14:04] <mattym> ??> Helllojelllo login/throttle
#2216 [14:04] <Absol> Helllojelllo: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2217 [14:04] <Absol> Helllojelllo: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2218 [14:04] <mattym> _lindsi_ and babs, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2219 [14:04] <Helllojelllo> my account pass word but keeps saying pass word incorrect
#2220 [14:04] <Helllojelllo> :/
#2221 [14:04] <_lindsi_> http://paste.ubuntu.com/14143456/ here mattym
#2222 [14:04] <mattym> _lindsi_, Ok one moment
#2223 [14:04] <Helllojelllo> oh
#2224 [14:04] <_lindsi_> i'm confused after this step
#2225 [14:05] <Helllojelllo> i have to wait 3hours!?
#2226 [14:05] <mattym> Helllojelllo, Yes
#2227 [14:05] <Helllojelllo> it didnt give me any warning though?
#2228 [14:05] <Helllojelllo> is it suppose to?
#2229 [14:05] <mattym> _lindsi_, Ill find what you need, just give me a moment or two
#2230 [14:05] <babs> i dont know how to acsess the link
#2231 [14:05] <_lindsi_> ok thanks mattym
#2232 [14:05] <mattym> Helllojelllo, It does not warn
#2233 [14:05] <Helllojelllo> it doesnt warn u?
#2234 [14:05] <mattym> ??> babs win/dxdiag
#2235 [14:05] <Absol> babs: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2236 [14:05] <miamidolfan> still nothing
#2237 [14:06] <mattym> Helllojelllo, No its part of an anti-hacking, thing warning about it would be pointless
#2238 [14:06] <babs> thanks guys
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#2241 [14:06] <Helllojelllo> oh so also i reset my password like 3 times will that affet anything or do i still have to wwait 3hours?
#2242 [14:07] <mattym> _lindsi_, Download then Install the 3rd option listed on this page https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
#2243 [14:07] <mattym> Helllojelllo, Yes, you need to wait 3 hours without attempting to log in, or changing any info
#2244 [14:07] <Helllojelllo> r ok
#2245 [14:07] <_lindsi_> mattym is this safe for my computer?
#2246 [14:07] <mattym> Helllojelllo, After taht, try to log in with your normal password
#2247 [14:07] * DsBlaze [DsBlaze@notlogged] has quit. (Client Quit)
#2248 [14:07] <mattym> Helllojelllo, If it doesnt work, then change it 1 more time
#2249 [14:07] <mattym> _lindsi_, Yes
#2250 [14:07] <Helllojelllo> ok so 3 hourss no sighningin for 3 hours
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#2253 [14:07] <_lindsi_> ok im trusting you
#2254 [14:07] <Helllojelllo> ok so 3 hourss no sighning in for 3 hours
#2255 [14:08] <mattym> yes
#2256 [14:08] <Helllojelllo> ok ill try that
#2257 [14:08] <Helllojelllo> thank u mattym
#2258 [14:08] <Helllojelllo> appreciate it man
#2259 [14:08] <DsBlaze> hi
#2260 [14:08] <Helllojelllo> :)
#2261 [14:08] <Helllojelllo> ill be back in 3 hours if it dont work
#2262 [14:08] <Helllojelllo> other wise thank u
#2263 [14:09] <Helllojelllo> oh 1 more thing...........
#2264 [14:09] <mattym> miamidolfan, Would you be ok if I used a program to try and diagnose the issue remotely?
#2265 [14:09] * DynamiteDrop03 [DynamiteDrop03@notlogged] has joined #minecrafthelp
#2266 [14:09] <_lindsi_> mattym thankyou it is downloading
#2267 [14:09] <Helllojelllo> when u say dont sighn in does that mean dont dighn in with any account or just the one im having problems with
#2268 [14:10] <Helllojelllo> when u say dont sighn in does that mean dont sighn in with any account or just the one im having problems with
#2269 [14:10] <mattym> Helllojelllo, ANy account, you are locked out at an IP level
#2270 [14:10] <Helllojelllo> ok
#2271 [14:10] <mattym> Helllojelllo, No account will work from your network, and any attempt to sign in resets the timer
#2272 [14:10] * DynamiteDrop03 [DynamiteDrop03@notlogged] has quit. (Client Quit)
#2273 [14:10] <Helllojelllo> thank u mattym if it doesnt work ill be back ion 3 hours
#2274 [14:10] * DynamiteDrop03 [DynamiteDrop03@notlogged] has joined #minecrafthelp
#2275 [14:10] <DsBlaze> I need to update my graphics card or some thing I think minecraft wont let me play because whenever I press play it says "Problem bla bla bla plz update grapics card" anyway here is a link to my dxdaig info! http://paste.ubuntu.com/14143515/
#2276 [14:10] <Helllojelllo> thank u mattym if it doesnt work ill be back ion 3 hours
#2277 [14:10] <Helllojelllo> :)
#2278 [14:10] * colicokki33 [colicokki33@notlogged] has joined #minecrafthelp
#2279 [14:11] <DynamiteDrop03> hi i need help, my mc crashes when i don't play on optifine
#2280 [14:11] <DsBlaze> I need to update my graphics card or some thing I think minecraft wont let me play because whenever I press play it says "Problem bla bla bla plz update grapics card" anyway here is a link to my dxdaig info! http://paste.ubuntu.com/14143515/
#2281 [14:11] <DsBlaze> I need to update my graphics card or some thing I think minecraft wont let me play because whenever I press play it says "Problem bla bla bla plz update grapics card" anyway here is a link to my dxdaig info! http://paste.ubuntu.com/14143515/
#2282 [14:11] <DsBlaze> I need to update my graphics card or some thing I think minecraft wont let me play because whenever I press play it says "Problem bla bla bla plz update grapics card" anyway here is a link to my dxdaig info! http://paste.ubuntu.com/14143515/
#2283 [14:11] <mattym> DsBlaze, Dont repeat yourself
#2284 [14:11] <DsBlaze> soz
#2285 [14:11] <mattym> ??> DynamiteDrop03 launcher/crash-log
#2286 [14:11] <Absol> DynamiteDrop03: We need to see your crash log, which appears after a crash.
#2287 [14:11] <Absol> DynamiteDrop03: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2288 [14:11] <DynamiteDrop03> ok
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#2290 [14:12] <mattym> DsBlaze, I dont think that your graphics hardware will support Minecraft
#2291 [14:12] <_lindsi_> mattym it just finished downloading what do i do now?
#2292 [14:12] <DsBlaze> o ok
#2293 [14:12] <mattym> _lindsi_, Run the program you downloaded, and follow the directions it gives you
#2294 [14:12] <DsBlaze> is there anyway i could fix this
#2295 [14:12] <_lindsi_> yes i ran them already
#2296 [14:12] <mattym> DsBlaze, New computer, or update the hardware
#2297 [14:13] * colicokki33 [colicokki33@notlogged] has quit. (Client Quit)
#2298 [14:13] <mattym> _lindsi_, Did the program finish without errors?
#2299 [14:13] <DynamiteDrop03> http://paste.ubuntu.com/14143611/ here you go
#2300 [14:13] <_lindsi_> yes
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#2302 [14:13] <mattym> _lindsi_, Did it ask you to restart?
#2303 [14:13] <DsBlaze> do I have to buy a new graphics card to update the hardware
#2304 [14:13] <_lindsi_> not yet
#2305 [14:13] <mattym> _lindsi_, Are you sure its not still running?
#2306 [14:14] <mattym> DsBlaze, Thats what that means yes
#2307 [14:14] <DsBlaze> ok thanks anyway
#2308 [14:14] <_lindsi_> it might be actualy, sorry about that
#2309 [14:14] <mattym> DynamiteDrop03, Thats all you get?
#2310 [14:14] * DsBlaze [DsBlaze@notlogged] has quit. (Quit: Web client closed)
#2311 [14:14] <DynamiteDrop03> mhm
#2312 [14:14] <mattym> ??> DynamiteDrop03 win/reinst
#2313 [14:14] <Absol> DynamiteDrop03: You may need to reinstall the locally installed files that Minecraft puts into place.
#2314 [14:14] <Absol> DynamiteDrop03: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2315 [14:14] <mattym> DynamiteDrop03, Try the info Absol sent
#2316 [14:15] <mattym> _lindsi_, It will say when its done, normally it should ask you to restart. If i says to restart the computer, do so, then try Minecraft after
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#2318 [14:15] <DynamiteDrop03> thank you absol! ill try! I'm very thankful! love u xP
#2319 [14:16] <_lindsi_> it just ask me to restart, i will now do it, thanks mattym
#2320 [14:17] <DynamiteDrop03> hang on a sec absol, I'm on mac, help?
#2321 [14:17] <DynamiteDrop03> i don't have a directory file
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#2325 [14:17] <DynamiteDrop03> oh wait nvm silly me
#2326 [14:18] <mattym> ??> DynamiteDrop03 mac.reinst
#2327 [14:18] <mattym> ??> DynamiteDrop03 mac/reinst
#2328 [14:18] <Absol> DynamiteDrop03: You may need to reinstall the locally installed files that Minecraft puts into place.
#2329 [14:18] <Absol> DynamiteDrop03: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#2330 [14:18] <mattym> DynamiteDrop03, Do those instead ^
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#2333 [14:23] <Guest83333> In Minecraft Realms i have a Superflat world. I am trying to use command blocks but they need to be enabled, can you help me with the command to enable it?
#2334 [14:24] <DynamiteDrop03> is it meant to take this long?
#2335 [14:24] <DynamiteDrop03> u enable them in the settings area in configure
#2336 [14:24] <miamidolfan> mattym that would be okay to help me remotely
#2337 [14:25] <DynamiteDrop03> absol its still doing a backup is it meant to take THIS long?
#2338 [14:25] <mattym> DynamiteDrop03, If you have a lot of saves, yes, as its making sure not to remove them
#2339 [14:25] <mattym> ??> miamidolfan tools/teamviewer/quick-support
#2340 [14:25] <Absol> miamidolfan: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#2341 [14:25] <Absol> miamidolfan: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#2342 [14:25] <mattym> miamidolfan, Follow the directiosn Absol sent
#2343 [14:26] <mattym> miamidolfan, Use my name where it says helper name
#2344 [14:26] <Guest83333> There is no configure in my settings area
#2345 [14:27] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#2346 [14:27] <Guest83333> Is there a command i need to to type to enable them?
#2347 [14:28] <mattym> Guest83333, See here https://help.mojang.com/customer/portal/articles/1666365-creating-your-realm
#2348 [14:28] * viniloko [viniloko@notlogged] has joined #minecrafthelp
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#2350 [14:29] * viniloko [viniloko@notlogged] has quit. (Client Quit)
#2351 [14:29] <LoneJo> My minecraft crashed
#2352 [14:30] <LoneJo> when I attempted to download a mod/texture pack
#2353 [14:30] <mattym> LoneJo, We do not support mods here
#2354 [14:30] <LoneJo> I don't want the mod
#2355 [14:30] <LoneJo> I just want to get my regular minecraft going again
#2356 [14:31] <LoneJo> every time I try to log on it still won't work
#2357 [14:31] <mattym> ??> LoneJo win/reinst
#2358 [14:31] <Absol> LoneJo: You may need to reinstall the locally installed files that Minecraft puts into place.
#2359 [14:31] <Absol> LoneJo: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2360 [14:31] * jay [jay@notlogged] has joined #minecrafthelp
#2361 [14:31] <LoneJo> I'll try that thank you
#2362 [14:32] <miamidolfan> okay so i ran the team viewer and i'm at a small screen that has a your id with some number and password with 3 digits. did i do something wrong
#2363 [14:32] <jay> I have a problem with a Java error message popping up about 10 seconds after joining a server. Updated all Java but no fix
#2364 [14:33] <Guest83333> mattym, In creative on a superflat it doesnt allow command blocks, on the page you sent, it says it does, and yes, i am the creator of the realm im in, but command blocks still dont work
#2365 [14:33] <mattym> miamidolfan, Thats fine, now you need to follow the other instructions, the /msg part to get me that info
#2366 [14:33] <LoneJo> When you said delete everything except for the saves directory what does that mean?
#2367 [14:33] <mattym> Guest83333, You need to enable them, from the More Options
#2368 [14:33] <LoneJo> what are the "saves directory"
#2369 [14:33] <mattym> LoneJo, It means dont delete the folder called saves
#2370 [14:33] <LoneJo> gotcha
#2371 [14:33] <miamidolfan> user id 742 919 355 pass 7749
#2372 [14:34] <Guest83333> mattym, but where?
#2373 [14:34] <mattym> Guest83333, That page describes where it is
#2374 [14:34] <mattym> Guest83333, I dont use them, so i have no idea
#2375 [14:34] <DynamiteDrop03> guys will i just throw all my mc files to trash EXCEPT saves?
#2376 [14:36] <Guest83333> mattym, i got it, Thanks!
#2377 [14:37] <DynamiteDrop03> anyone help/
#2378 [14:37] <DynamiteDrop03> ^^
#2379 [14:37] <DynamiteDrop03> thats it I'm doing it
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#2381 [14:39] <jay> I have a problem with a Java error message popping up about 10 seconds after joining a server. Updated all Java but no fix
#2382 [14:40] <Lunibubi> mein resurcen pack kratst ab
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#2386 [14:42] <INeedHelp> I was working on a hunger games map on my xbox 360. Now when I load the world it loads a diferent world everytime. How can I fix this ?
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#2388 [14:43] <DynamiteDrop03> thank you my minecraft is sorted bye!
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#2397 [14:48] <john8red> java.lang.nullpointerexception: group Does anyone know how to fix this error message?
#2398 [14:48] * jjs999jjs_znc is now known as jjs999jjs
#2399 [14:48] <Tatianyab> I need to find out how to make my minecraft animal free on pocket edition
#2400 [14:48] <jay> I have a problem with a Java error message popping up about 10 seconds after joining a server. Updated all Java but no fix
#2401 [14:49] * babs_ [babs_@notlogged] has joined #minecrafthelp
#2402 [14:49] <Tatianyab> If anyone could help me that would be nice
#2403 [14:49] <babs_> hey guys i need help with my minecraft isnt working and i have to update my drivers
#2404 [14:50] <john8red> What do you mean by "free"?
#2405 [14:50] <Tatianyab> No animals
#2406 [14:50] <Tatianyab> None
#2407 [14:50] <webrosc> Tatianyab, you can't as far as i know
#2408 [14:50] <john8red> I don't think you can on pocket edition
#2409 [14:50] <webrosc> babs_, you have a dxdiag log link?
#2410 [14:51] <babs_> yup http://paste.ubuntu.com/14144742/
#2411 [14:51] <babs_> is that it
#2412 [14:51] <webrosc> john8red, what antivirus do you use?
#2413 [14:51] <john8red> Avast
#2414 [14:51] <webrosc> \back
#2415 [14:51] <Tatianyab> Thank you
#2416 [14:51] <john8red> It just started happening
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#2418 [14:52] <webrosc> john8red, remove avast, try minecraft, if it works reinstall avast
#2419 [14:52] * RaphaGuedes [RaphaGuedes@notlogged] has joined #minecrafthelp
#2420 [14:52] <ItsKeldan> java.lang.NullPointerExpeption: Group
#2421 [14:52] * Sumoartt [Sumoartt@notlogged] has joined #minecrafthelp
#2422 [14:52] <ItsKeldan> I cannot join any servers
#2423 [14:52] <webrosc> ItsKeldan, what antivirus do you use?
#2424 [14:52] <Sumoartt> No one can see my chat messages ?
#2425 [14:52] <ItsKeldan> i got avast!
#2426 [14:52] <jay> I have a problem with a Java error message popping up about 10 seconds after joining a server. Updated all Java but no fix
#2427 [14:52] <RaphaGuedes> Portuguese? Someone?
#2428 [14:52] <ItsKeldan> I cant uninstall it
#2429 [14:53] <ItsKeldan> It dont work i reset my pc
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#2432 [14:53] <webrosc> ItsKeldan, that error can be caused by a bad avast install, removing it is part of the fix
#2433 [14:53] <webrosc> ??> RaphaGuedes lang/pt
#2434 [14:53] <Absol> RaphaGuedes: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2435 [14:53] * Guimss2_Break [Guimss2_Break@notlogged] has quit. (Ping timeout: 204 seconds)
#2436 [14:53] <ItsKeldan> I dont know to to remove it it doesnt work webrosc
#2437 [14:53] <webrosc> jay, what does the error say?
#2438 [14:53] <ItsKeldan> Ill try again
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#2440 [14:54] <ryan_> when i try to play minecraft it tells me that my graphics card need to be updated. but when I try to update it, it tells me that it is up to date. Can someone please help
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#2442 [14:54] <webrosc> ryan_, do you have a dxdiag log link, if so post it
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#2444 [14:54] <RaphaGuedes> My minecraft on Xbox is not working, I can't look around with Steve, I already changed the button to see if the problem is on the control, but it isn't
#2445 [14:55] <ryan_> How do i get it
#2446 [14:55] * Clock [Clock@notlogged] has quit. (Ping timeout: 195 seconds)
#2447 [14:55] <webrosc> ??> ryan_ win/dxdiag
#2448 [14:55] <Absol> ryan_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2451 [14:56] <jay> Java Platform se binary has stopped working
#2452 [14:56] * gugagamer_ [gugagamer_@notlogged] has joined #minecrafthelp
#2453 [14:56] <webrosc> jay, did you update java, or remove all javas fully then reboot computer and install a fresh version?
#2454 [14:56] <neek> Tried playing my world on a new computer, signs are messed up, no written books are present, doors are nonexistent and paintings are gone
#2455 [14:57] <jay> yes have updated but will try and install it again
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#2457 [14:57] <webrosc> jay, did you update, or remove and install?
#2458 [14:57] <ItsKeldan> When i delete avast can you tell me another protect for laptop?
#2459 [14:57] <webrosc> RaphaGuedes, Try going into "Help & Options" - "Settings" - "Reset to Defaults"
#2460 [14:57] <ryan_> http://paste.ubuntu.com/14145233/
#2461 [14:57] <ItsKeldan> Its removing now
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#2463 [14:58] <webrosc> ItsKeldan, once its removed try minecraft, if minecraft works reinstall avast
#2464 [14:58] <flower> can you help me with my promblem
#2465 [14:58] <ItsKeldan> okay
#2466 [14:58] <jay> i have updated but will now go and remove and reinstall it
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#2468 [14:59] <ryan_> here it is http://paste.ubuntu.com/14145233/
#2469 [14:59] <webrosc> ryan_, no need to repaeat yourself
#2470 [14:59] <flower> i have put my minecraft to full screen and it crashed
#2471 [14:59] <RaphaGuedes> I uninstalled the new update, I'm installing now again
#2472 [14:59] <ryan_> sorry did know if anyone got it
#2473 [15:00] <webrosc> ryan_, download and install https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe- to honestly your computer is that old if minecraft can run it will run bad
#2474 [15:00] <ItsKeldan> webrosc if minecraft doesnt work again because of avast should i download avg?
#2475 [15:00] <webrosc> ItsKeldan, no
#2476 [15:00] <ItsKeldan> okay
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#2478 [15:00] <flower> can someone help me
#2479 [15:00] <ItsKeldan> Wow avast is taking ages to uninstall
#2480 [15:00] <webrosc> ItsKeldan, it could be another issue, avast is normally fine unless it had a bad install
#2481 [15:01] <ItsKeldan> do i have to reset my computer or say later?
#2482 [15:01] <webrosc> ItsKeldan, do it when asked to
#2483 [15:01] <ItsKeldan> Okay its now then ill be back
#2484 [15:02] * enyaV [enyaV@notlogged] has joined #minecrafthelp
#2485 [15:02] <enyaV> Hello everyone, can i get some help ?
#2486 [15:02] * venomextreme [venomextreme@notlogged] has joined #minecrafthelp
#2487 [15:02] * rpo_ [rpo_@notlogged] has joined #minecrafthelp
#2488 [15:02] <rpo_> i need help
#2489 [15:02] <flower> same
#2490 [15:02] <enyaV> i can't login into myy acccount, and when i recover my password it says i've changed it but i still can't login.
#2491 [15:03] <webrosc> ??> enyaV login/throttle
#2492 [15:03] <Absol> enyaV: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2493 [15:03] <Absol> enyaV: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2494 [15:03] <rpo_> when ilog in it says play demo
#2495 [15:03] <webrosc> ??> rpo_ account/bug/demo
#2496 [15:03] <Absol> rpo_: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#2497 [15:03] <webrosc> flower are you using a super high resoltutopn on computer?
#2498 [15:03] <flower> i have put my minecraft to full screen and it crashed
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#2500 [15:04] <flower> ?
#2501 [15:04] <enyaV> Thanks for the help
#2502 [15:04] <rpo_> i did purchuse the game
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#2504 [15:04] <webrosc> rpo_, read the artical linked and do as it says
#2505 [15:04] <webrosc> flower, what desktop resolution do you use?
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#2514 [15:09] <bailey> hello i cant remember my security questions and need help getting new ones
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#2517 [15:10] <loyola> hi there is a very big problem happening that has to deal with logging in
#2518 [15:10] <rpo_> it didnt work webrosc
#2519 [15:10] <webrosc> bailey, see https://account.mojang.com/me/changeSecretQuestions
#2520 [15:10] * LucaE [LucaE@notlogged] has quit. (Client Quit)
#2521 [15:10] <webrosc> rpo_, do what the last paragraph on the page said, contact Mojang
#2522 [15:10] <bailey> ok then what do i do after that bot?
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#2525 [15:11] <rpo_> webrosc how do i contact them
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#2527 [15:11] * CoolEmilius [CoolEmilius@notlogged] has quit. (Ping timeout: 204 seconds)
#2528 [15:11] <webrosc> bailey, read what the page says, its for resetting your questions
#2529 [15:11] <jay> I reinstalled Java and it didnt work error now says Completely ignored arguments: [--nativeLauncherVersion, 286] [21:07:16] [Client thread/INFO]: Setting user: JHCSP11 [21:07:16] [Client thread/INFO]: (Session ID is token:e8ae08b0c4a8406fb75b712737de0001:03934cc13f5b40e5a6c8d14e6d395d10) [21:07:18] [Client thread/INFO]: LWJGL Version: 2.9.4 [21:07:20] [Client thread/INFO]: Reloading ResourceManager: Default [21:07:21] [So
#2530 [15:11] <webrosc> rpo_, read the last paragraph of the page you were looking at
#2531 [15:12] <loyola> What is happening is when i go to reset my password on minecraft it says enter username i enter my user name and it says "user not found" so i put forgot username got an email with the user registered to my email and when i put it in it still says not found so now i can not play becuase i cant log in
#2532 [15:12] <webrosc> ??> jay paste
#2533 [15:12] <bailey> ok
#2534 [15:12] <Absol> jay: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2535 [15:12] <webrosc> loyola, whats your ingame name?
#2536 [15:12] <loyola> alf_gaming123
#2537 [15:12] <jay> http://paste.ubuntu.com/14145941/
#2538 [15:12] <bailey> it says go to this page and i did and i dont see where it says reset my questiosn
#2539 [15:13] <webrosc> bailey, ah is it asking you to login?
#2540 [15:13] * Clock1 is now known as Clock
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#2542 [15:13] <webrosc> loyola, are you entering username or email to login?
#2543 [15:14] <bailey> yeah and i did and it says to come here for help
#2544 [15:14] <webrosc> bailey, you need to contact mojang then
#2545 [15:14] <bailey> how can i just reset my questions i have paid for minecraft i just cant remember them
#2546 [15:14] <webrosc> ??> bailey mojang/email
#2547 [15:14] <Absol> bailey: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2548 [15:14] <Absol> bailey: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2549 [15:14] <bailey> ok
#2550 [15:14] <loyola> yes and just a couple days ago i reset my password on MOJANG and logged in fine
#2551 [15:14] <webrosc> do note, its the xmas holidays, replys maybe longer
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#2553 [15:14] <loyola> tive tried both
#2554 [15:15] <loyola> i've*
#2555 [15:15] <webrosc> loyola, how many times did you fail to login?
#2556 [15:15] <loyola> multiple
#2557 [15:15] <loyola> but i do not know the exact number
#2558 [15:16] <webrosc> loyola, you should only use email to login, you can use https://minecraft.net/retrievename to make sure you are using the right name
#2559 [15:16] <webrosc> loyola, but you may've triggered a lovckout that lasts 3 hours too, wait 3 hours, then try again
#2560 [15:16] <loyola> i did use that and it gave me my name so i even copied and pasted the name
#2561 [15:16] <loyola> and it didnt work
#2562 [15:17] <webrosc> loyola, thats because you login with email, not username
#2563 [15:17] <webrosc> but anyway, you triggered the lockout too
#2564 [15:17] <webrosc> ??> loyola login/throttle
#2565 [15:17] <Absol> loyola: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2566 [15:17] <Absol> loyola: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2567 [15:19] <loyola> bu the thing is i AM logged into my account on MOJANG but it is when i pull up minecraft or go to minecraft.net
#2568 [15:19] <webrosc> read what absol said
#2569 [15:19] <loyola> i did so what about my username though
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#2572 [15:20] <webrosc> you login with your EMAIL not username
#2573 [15:20] * TomBoyRebel [TomBoyRebel@notlogged] has joined #minecrafthelp
#2574 [15:20] <loyola> my password is right its just not recognizing my username alf_gaming123
#2575 [15:20] <TomBoyRebel> Hello! i am having some trouble changing my skin. It is asking me some security questions that i don't know! I am trying to reset them on the Mojang Account page but it just won't work!! Please Help!
#2576 [15:20] * catgames [catgames@notlogged] has joined #minecrafthelp
#2577 [15:21] <webrosc> loyola, you login with your EMAIL not username
#2578 [15:21] <Minckle> i updated my computer to windows 10 , and now i can't play minecraft anymore , what do i have to do ?
#2579 [15:21] <webrosc> TomBoyRebel, can you access your Mojang account?
#2580 [15:21] <TomBoyRebel> Yes
#2581 [15:21] <loyola> YES but on MINECRAFT.NET or on MOJANG
#2582 [15:21] <webrosc> Minckle, do you have a dxdiag log link, if so post it
#2583 [15:21] <jay> http://paste.ubuntu.com/14145941/
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#2585 [15:21] <webrosc> loyola, you still login with EMAIL
#2586 [15:21] * Elsa2204 [Elsa2204@notlogged] has joined #minecrafthelp
#2587 [15:22] <Minckle> no i don't understand that
#2588 [15:22] <loyola> So on both sites log in with email
#2589 [15:22] <webrosc> jay, sorry, can you copy the contents of C:\Users\The Bruv\AppData\Roaming\.minecraft\hs_err_pid6392.log to paste.ubuntu.com too
#2590 [15:22] <webrosc> loyola, yes
#2591 [15:22] <webrosc> ??> Minckle win/dxdiag
#2592 [15:22] <Absol> Minckle: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2593 [15:22] <Minckle> thanks i'll try
#2594 [15:23] <loyola> Okay i will try thank you should i come back if have any more issues with it
#2595 [15:23] <webrosc> TomBoyRebel, goto https://account.mojang.com/me/changeSecretQuestions it hopefully will give open to send reset instructions to email
#2596 [15:23] <TomBoyRebel> Okay let me try
#2597 [15:23] * rpo_ [rpo_@notlogged] has quit. (Quit: Web client closed)
#2598 [15:24] <TomBoyRebel> It said it did reset but when I go to minecraft.net and login to change my skin the questions didn't change webrosc
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#2600 [15:25] <RaphaGuedes> Thanks guys, it worked, congrats
#2601 [15:25] <webrosc> TomBoyRebel, then you will have to speak to Mojang
#2602 [15:25] * loyola [loyola@notlogged] has quit. (Quit: Web client closed)
#2603 [15:25] <webrosc> ??> TomBoyRebel mojang/email
#2604 [15:25] <TomBoyRebel> Okay
#2605 [15:25] <Absol> TomBoyRebel: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2606 [15:25] <TomBoyRebel> Thank you
#2607 [15:25] <Absol> TomBoyRebel: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2608 [15:25] <webrosc> do note replys maybe slower as its the holidays
#2609 [15:25] <TomBoyRebel> Thank you so much guys!
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#2612 [15:26] * RaphaGuedes [RaphaGuedes@notlogged] has quit. (Quit: Web client closed)
#2613 [15:27] <jay> http://paste.ubuntu.com/14146575/
#2614 [15:27] <webrosc> jay, do you have a program called evolve gaming?
#2615 [15:28] <webrosc> or similar name
#2616 [15:28] <jay> no have checked for that already, this has been happning for a couple of weeks was ok before
#2617 [15:29] <webrosc> jay, ok, drivers then
#2618 [15:29] <webrosc> ??> jay win/dxdiag
#2619 [15:29] <Absol> jay: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2620 [15:29] * Octavatar777 [Octavatar777@notlogged] has joined #minecrafthelp
#2621 [15:29] <jay> ok
#2622 [15:30] <Minckle> what do i have to do ? i had a problem with minecraft because i updated my computer to windows 10. they told me to follow instructions and now i have an adres , dxdiag something. what d i have to do next ? please help , thanks!
#2623 [15:30] <webrosc> Minckle, post the link
#2624 [15:31] * TomBoyRebel [TomBoyRebel@notlogged] has quit. (Ping timeout: 204 seconds)
#2625 [15:31] <Minckle> it said that i do not have to share my link
#2626 [15:31] <webrosc> Minckle, if you don't post it here how are we to read the log you put on it?
#2627 [15:31] * Minckle [Minckle@notlogged] has quit. (Quit: Web client closed)
#2628 [15:31] <webrosc> your choice, but if you want help we need the link
#2629 [15:33] <jay> http://paste.ubuntu.com/14146899/
#2630 [15:33] <Octavatar777> 1Who knows which is the authentication trouble? The message I received is: "Please make sure that you are online and that Minecraft is not blocked". Thanx
#2631 [15:34] <webrosc> jay, ah looks like you have old drivers, one moment
#2632 [15:35] <webrosc> jay download and install the 3rd file from https://downloadcenter.intel.com/download/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-28-4332-
#2633 [15:35] * Flodi_248 [Flodi_248@notlogged] has joined #minecrafthelp
#2634 [15:35] <jay> ok
#2635 [15:35] <webrosc> jay the one named win64_153628.4332.exe
#2636 [15:36] * gui2206 [gui2206@notlogged] has joined #minecrafthelp
#2637 [15:36] <Flodi_248> ok
#2638 [15:36] <jay> just doing that now thanks
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#2640 [15:37] <Flodi_248> meu minecraft nao abre
#2641 [15:37] <webrosc> ??> Flodi_248 lang/pt
#2642 [15:37] <Absol> Flodi_248: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2643 [15:37] <Flodi_248> por causa da minha placa de video
#2644 [15:38] * Tristen [Tristen@notlogged] has joined #minecrafthelp
#2645 [15:39] <Flodi_248> My minecraft not open because of my video card
#2646 [15:39] <jay> i get an error code that the driver is not validated for this computer
#2647 [15:39] <webrosc> Flodi_248, do you have a dxdiag loig link for us?
#2648 [15:39] * pedro [pedro@notlogged] has joined #minecrafthelp
#2649 [15:39] <webrosc> jay, ah ok, one moment
#2650 [15:39] <Tristen> i lost my minecraft username to import to my account
#2651 [15:40] <Flodi_248> yes i have a link
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#2653 [15:41] <webrosc> jay, one the laptop there is a lable with acer stuff, whats the snid
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#2655 [15:41] <webrosc> Tristen, what do you mean?
#2656 [15:41] <webrosc> Flodi_248, post it then
#2657 [15:41] <Flodi_248> http://paste.ubuntu.com/14146722/
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#2659 [15:42] * enyaV [enyaV@notlogged] has quit. (Quit: Web client closed)
#2660 [15:42] <Tristen> like i need my username to import to from a premium account i guesse
#2661 [15:43] <webrosc> Flodi_248, download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#2662 [15:43] <jay> snid 43004846434
#2663 [15:43] <webrosc> Tristen, try using https://minecraft.net/retrievename to check all your emails to see if any usernames are linked to it
#2664 [15:44] * DiedraM [DiedraM@notlogged] has joined #minecrafthelp
#2665 [15:44] <Tristen> i have done that but it never shows up
#2666 [15:45] <Flodi_248> the file is being downloaded
#2667 [15:45] <webrosc> Tristen, i think Only Mojang can assist you then
#2668 [15:45] <Tristen> okay
#2669 [15:45] <webrosc> ??> Tristen mojang/email
#2670 [15:46] <Absol> Tristen: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2671 [15:46] <Absol> Tristen: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2672 [15:46] <webrosc> jay, ok try http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.10.3496_W81x64_A.zip?acerid=635738317479495607&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20E5-571&OS=81P1&LC=en&BC=ACER&SC=EMEA_27#_ga=1.246683140.1653761826.1450820394
#2673 [15:46] <Tristen> thank you
#2674 [15:46] * Tristen [Tristen@notlogged] has quit. (Quit: Web client closed)
#2675 [15:46] <jay> ok
#2676 [15:46] * DiedraM [DiedraM@notlogged] has quit. (Client Quit)
#2677 [15:48] <Flodi_248> I will come back if you need help
#2678 [15:50] <Octavatar777> Who knows which is the authentication trouble? The message I received is: "Please make sure that you are online and that Minecraft is not blocked". Thanx
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#2682 [15:52] <jay> once ive downloaded the link did i need to do anything else as i hasnt worked?
#2683 [15:52] <KonaKoko> I have a problem with my driver
#2684 [15:53] <webrosc> jay, you need to install it
#2685 [15:53] <Changshire> I have a problem minecraft don't want to work here is the DxDiag: http://paste.ubuntu.com/14147862/
#2686 [15:53] <webrosc> Changshire, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2687 [15:54] <Changshire> thanks :'(
#2688 [15:55] <KonaKoko> When My minecraft starts, it says, "Pixel format not accelerated" Here's the DxDiag: http://paste.ubuntu.com/14147828/
#2689 [15:55] <webrosc> KonaKoko, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2690 [15:55] <Changshire> sorry for the language of my dxdiag :c
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#2693 [15:56] <KonaKoko> :(
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#2699 [15:58] <daniel_> help
#2700 [15:58] <Belthazorr> Hello , i cant connect to the minecraft server. It says it got got java.connect exeption connection timed out
#2701 [15:58] <Belthazorr> can sombody explain me what to do ?
#2702 [15:59] <daniel_> i can add a recource pack
#2703 [15:59] * Clock1 is now known as Clock
#2704 [15:59] <daniel_> it cant find the map of it
#2705 [15:59] <Belthazorr> i searched google, looked at a lot of stuff but still dont can connect to a server
#2706 [15:59] * Detektiv91 [Detektiv91@notlogged] has joined #minecrafthelp
#2707 [16:00] <daniel_> tthello can somebody help[ me i cant add recources pack becous i cant find that map
#2708 [16:00] <Detektiv91> hi Kann hier jemand deutsch
#2709 [16:00] <daniel_> ich nie
#2710 [16:01] <daniel_> o je bedoelt nederland
#2711 [16:01] <daniel_> ss
#2712 [16:01] * jay [jay@notlogged] has joined #minecrafthelp
#2713 [16:01] <daniel_> tkan je mij helpen?
#2714 [16:01] <jay> it wasnt a fix after installing the link
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#2717 [16:03] <Detektiv91> how do I get my old accoutnt resist to run I do not want to pay again
#2718 [16:03] <ClemCup> My game won't load and it keeps saying something about the video drivers
#2719 [16:04] <Octavatar777> Thank you for no help!
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#2721 [16:04] <Detektiv91> how do I get my old accoutnt resist to run I do not want to pay again
#2722 [16:06] <jay> webrosc, after installing that link its hasnt worked, still error after joining a server
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#2725 [16:10] <jay> webrosc, after installing that link its hasnt worked, still error after joining a server
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#2732 [16:22] <yoyo_dude3563> i need help with minecraft starting up, everytime i start it it crashes and pops up with a "fix the problem' link me and my dad have clicked it and checked all possible reasons it could be crashing and nothing has happened this is the 3rd computer that has had this issue
#2733 [16:23] <yoyo_dude3563> we cant get it to run on windows 8.1 or windows 10
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#2735 [16:29] <jay> webrosc, after installing that link its hasnt worked, still error after joining a server
#2736 [16:29] * RCJ1 [RCJ1@notlogged] has joined #minecrafthelp
#2737 [16:30] <yoyo_dude3563> i need help with minecraft starting up, everytime i start it it crashes and pops up with a "fix the problem' link me and my dad have clicked it and checked all possible reasons it could be crashing and nothing has happened this is the 3rd computer that has had this issue
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#2739 [16:31] <Anonymous> Hello?
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#2742 [16:31] <Anonymous> Anyone here?
#2743 [16:32] <waldo> how to reset my questions
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#2745 [16:32] <rev> i keep getting a crashed report when i try to launch my game anyone know how to fix this
#2746 [16:32] <RCJ1> Hello?
#2747 [16:32] * MrPanth [MrPanth@notlogged] has joined #minecrafthelp
#2748 [16:33] <RCJ1> anyone here?
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#2750 [16:33] <rev> i've tried to update things but it won't seem to work
#2751 [16:34] * RCJ1 [RCJ1@notlogged] has joined #minecrafthelp
#2752 [16:34] <RCJ1> hello??
#2753 [16:34] <rev> hello
#2754 [16:35] <RCJ1> I logged out of minecraft and every time i try to enter my email and password to login it says it's wrong and i tryed re downloading it 4 times and changing my password and it still does not work, what should i do?
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#2756 [16:37] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#2757 [16:40] * paulAZ [paulAZ@notlogged] has joined #minecrafthelp
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#2759 [16:43] <paulAZ> I recently purchased the PC version of Minecraft and tried to install on an older PC. I received an error that Minecraft crashed because the graphics driver was out of date. I tried to update the driver, but found I have the latest version installed. Went through the remaining help suggestions and created the DxDiag report. URL is http://paste.ubuntu.com/14149867/ any idea what is wrong?
#2760 [16:43] <ek> hello i just install windows 10 on pc. Minecraft don't work anymore. Please advise
#2761 [16:44] <DeafieGamer> ??> ek win/dxdiag
#2762 [16:44] <Absol> ek: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2763 [16:44] <ek> hello abdol, I have done that en copy the URL. Just what is the next step?
#2764 [16:45] * rev [rev@notlogged] has quit. (Quit: Web client closed)
#2765 [16:46] <ek> Iám sorry i meand absol
#2766 [16:48] <Clock> paulAZ, that computer does not meet minecraft's system requirements
#2767 [16:48] <Clock> ek, post the link to your dxdiag
#2768 [16:48] <Clock> ??> RCJ1 login/throttle
#2769 [16:48] <Absol> RCJ1: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2770 [16:48] <Absol> RCJ1: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2771 [16:49] <ek> Clock can you explain in steps what i have to do?
#2772 [16:49] <Clock> ek, follow Absol's instrucions, it explain everything you need to do
#2773 [16:51] <ek> Clock i found the instructions earlyer on the web but now i have cope\y the URL i dont know how to ost the link to my dxdiag
#2774 [16:51] * dfsd [dfsd@notlogged] has joined #minecrafthelp
#2775 [16:51] <dfsd> hi when i try to log onto a server it doesnt work
#2776 [16:51] <Clock> ek, you give the url to your dxdiag here
#2777 [16:51] <paulAZ> Since the computer doesn't meet the minimum system requirements, how can I get a refund?
#2778 [16:51] <Clock> ??> dfsd scold/work
#2779 [16:52] * josegamer [josegamer@notlogged] has joined #minecrafthelp
#2780 [16:52] <Absol> dfsd: Please don't say "it doesn't work". Tell us what exactly doesn't work and which error message you're getting.
#2781 [16:52] <ek> clock ok and what are the next steps?
#2782 [16:52] <Clock> ??> paulAZ account/refund
#2783 [16:52] <Absol> paulAZ: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2784 [16:52] * AMANDA-GAMES_ [AMANDA-GAMES_@notlogged] has joined #minecrafthelp
#2785 [16:52] <Clock> ek, we give you instructions after you showed us your dxdiag report
#2786 [16:53] <dfsd> it says "Failed to connect to the sever"
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#2788 [16:53] <ek> ok de dxdiag report http://paste.ubuntu.com/14149957/
#2789 [16:53] <dfsd> "not authenticated with minecraft.net"
#2790 [16:53] <Clock> dfsd, have you paid for minecraft?
#2791 [16:53] <dfsd> yeash
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#2793 [16:54] <Clock> ek, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#2794 [16:54] <Clock> ??> dfsd launcher/relog
#2795 [16:54] <Absol> dfsd: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
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#2798 [16:55] <ek> clock i have try to remove wondows 10 whithout succes. How to downgrade to windows 7
#2799 [16:55] <Clock> ??> ek win/downgrade
#2800 [16:55] <Absol> ek: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#2802 [16:57] <dfsd> still doesnt work
#2803 [16:57] <ek> Absol and Clock thanks for your help
#2804 [16:57] <Clock> ??> dfsd launcher/log
#2805 [16:57] <Absol> dfsd: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2806 [16:57] <Absol> dfsd: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2810 [16:59] <dfsd> http://paste.ubuntu.com/14150622/
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#2814 [17:01] <leo> oi
#2815 [17:01] * yoyo_dude3563 [yoyo_dude3563@notlogged] has quit. (Quit: Web client closed)
#2816 [17:02] <dfsd> clock http://paste.ubuntu.com/14150622/
#2817 [17:02] <leo> helo
#2818 [17:02] * cauan [cauan@notlogged] has joined #minecrafthelp
#2819 [17:03] <cauan> rfetfgbrf
#2820 [17:03] <cauan> f
#2821 [17:03] * Lord_Ralex kicked cauan from #minecrafthelp (Reason: auan :cauan)
#2822 [17:03] <leo> vosi su br
#2823 [17:03] <dfsd> CLOCK??
#2824 [17:03] * Clock [Clock@notlogged] has quit. (Ping timeout: 192 seconds)
#2825 [17:03] <dfsd> well i need someone else to help me now
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#2827 [17:05] <Vulcrumx> Please help: I can not play minecraft because of "Pixel Format Not Accelerated". It seems that my graphic driver is not up to date, according to the help page. I have recently updated to windows 10, I have an Intel graphics driver. I downloaded the Intel graphics update utility and scanned my computer. The program stated "No Drivers were detected for your product" What should I do now? Here is a copy of my dx diag report http://paste.ubuntu.com/14150
#2828 [17:05] * pebcak [pebcak@notlogged] has joined #minecrafthelp
#2829 [17:07] <pebcak> hi all just trying to load minecraft on the computer and it keeps telling me unable to download at this time has sombody seen this before and found a way to get it to load up and run ?
#2830 [17:09] <dfsd> your computer dont support it you have to dowgrade or use another computer
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#2832 [17:09] * CrudyCreeperCrap [CrudyCreeperCrap@notlogged] has joined #minecrafthelp
#2833 [17:10] <pebcak> ahh am using vista it was running on this puter then fixed the video driver and it quit running
#2834 [17:10] <grif> i installed a resource pack and now the launcher and games graphics are screwed up even after I took it off
#2835 [17:10] <dfsd> i need help it will not let me log into severs
#2836 [17:10] * lucas12 [lucas12@notlogged] has joined #minecrafthelp
#2837 [17:10] <pebcak> pour kid is going nuts his laptop died and have him playing on my old server lol
#2838 [17:10] <pebcak> pour kid is going nuts his laptop died and have him playing on my old server lol
#2839 [17:11] * dfsd [dfsd@notlogged] has left #minecrafthelp
#2840 [17:11] <CrudyCreeperCrap> after downloading a texture pack, I went to the recource pack setting and changed it, then minecraft froze up, and every time I launch it , it crashed??
#2841 [17:11] <CrudyCreeperCrap> after downloading a texture pack, I went to the recource pack setting and changed it, then minecraft froze up, and every time I launch it , it crashed??
#2842 [17:12] * grif [grif@notlogged] has left #minecrafthelp
#2843 [17:12] <pebcak> how do i downgrade so it will run on vista or can it run on that nasty operating system i hate vista lol
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#2847 [17:14] <CrudyCreeperCrap> now everytime I launch minecraft it goes to the mojang screen, then crashes everytime
#2848 [17:15] <dfsd> Hi i have a problem with the severs when i try to log onto a server i get an error that says "not authenticated with minecraft.net"
#2849 [17:15] <EmeraldFusion1> I try to open minecraft but everytime it tells me to update my drivers and there is a button so i press that and i followed all the steps and there were no available updates so what do i do?
#2850 [17:16] * CrudyCreeperCrap [CrudyCreeperCrap@notlogged] has quit. (Quit: Web client closed)
#2851 [17:16] <dfsd> Hi i have a problem with the severs when i try to log onto a server i get an error that says "not authenticated with minecraft.net"
#2852 [17:16] <dfsd> Hi i have a problem with the severs when i try to log onto a server i get an error that says "not authenticated with minecraft.net"
#2853 [17:16] <dfsd> Hi i have a problem with the severs when i try to log onto a server i get an error that says "not authenticated with minecraft.net"
#2854 [17:16] <dfsd> Hi i have a problem with the severs when i try to log onto a server i get an error that says "not authenticated with minecraft.net"
#2855 [17:16] * Absol kicked dfsd from #minecrafthelp (Reason: fsd :Stop spamming)
#2856 [17:17] * dfsd [dfsd@notlogged] has joined #minecrafthelp
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#2860 [17:21] <DeafieGamer> ??> dfsd scold/spam
#2861 [17:21] <DeafieGamer> ??> dfsd scold/spamming
#2862 [17:21] <DeafieGamer> ??> dfsd scold/repeatin
#2863 [17:22] <DeafieGamer> ??> dfsd scold/repeating
#2864 [17:22] <DeafieGamer> ??> dfsd scold/repeat
#2865 [17:22] <Absol> dfsd: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#2866 [17:22] <Absol> dfsd: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
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#2871 [17:23] <Slayer1250> i cant hear any sound from minecraft...i wasnt having problems till now and i just got windows 10 update
#2872 [17:23] <DeafieGamer> sounds issue?
#2873 [17:23] <Slayer1250> ya
#2874 [17:23] <dfsd> hi i need help it wont let me log into a server i get an error
#2875 [17:24] * SporkyPig [SporkyPig@notlogged] has quit. (Client Quit)
#2876 [17:24] <DeafieGamer> dfsd: your in-game username
#2877 [17:24] <DeafieGamer> Slayer1250: got dxdiag report?
#2878 [17:24] * liv1011 [liv1011@notlogged] has joined #minecrafthelp
#2879 [17:24] <Slayer1250> no
#2880 [17:24] <Yagudo> hello anybody in this room exists a german Mojang Support email i have account problem but my english is bad..
#2881 [17:24] <Slayer1250> everything says its working fine
#2882 [17:24] <Slayer1250> but i cant hear anything
#2883 [17:25] <DeafieGamer> ??> Slayer1250w win/dxdiag
#2884 [17:25] <Absol> Slayer1250w: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2885 [17:25] <Slayer1250> i hear other stuff but not minecraft
#2886 [17:25] <Slayer1250> ok
#2887 [17:25] <Slayer1250> what does that mean?
#2888 [17:25] * twin0413 [twin0413@notlogged] has joined #minecrafthelp
#2889 [17:26] <dfsd> DeafieGamer: tchentas
#2890 [17:26] <EmeraldFusion1> i get a message saying "it seems there was an eroor while trying to render aspecs of the game" and so i pressed fix the issue and i followed all the instructions but there were no updates for my drivers so it took me to here so can anyone help me please?
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#2892 [17:27] <twin0413> hello i keep getting this any ideas http://pastebin.com/PsCKa0Xf
#2893 [17:27] <weeman> i just set up account and for some reason it wont let me login
#2894 [17:27] <webrosc> ??> twin0413 mods
#2895 [17:27] <DeafieGamer> EmeraldFusion1: dxdiag report?
#2896 [17:27] <Absol> twin0413: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2897 [17:27] <Absol> twin0413: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2898 [17:27] <twin0413> i think its binnies mod thats causing it
#2899 [17:28] <DeafieGamer> dfsd: Did you play for Minecraft?
#2900 [17:28] <DeafieGamer> s/play/pay
#2901 [17:28] <ExtremeBot> DeafieGamer meant to say: dfsd: Did you pay for Minecraft?
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#2903 [17:28] * LoneJo [LoneJo@notlogged] has quit. (Ping timeout: 204 seconds)
#2904 [17:28] <twin0413> any ideas
#2905 [17:28] <Slayer1250> ------------------
#2906 [17:29] <EmeraldFusion1> i got this message when i tryed to open minecraft http://pastebin.com/0QkNHz7q
#2907 [17:29] <Jman> Hello I was running minecraft fine yesterday, but my computer ran a critical update without my knowing today, and my minecraft will not sucessfully launch now
#2908 [17:29] <DeafieGamer> dfsd: did you change your nick?
#2909 [17:29] <dfsd> what do you mean?
#2910 [17:30] <Slayer1250> System Information
#2911 [17:30] <Slayer1250> ------------------
#2912 [17:30] <Slayer1250> Time of this report: 12/22/2015, 18:26:54
#2913 [17:30] <Slayer1250> Machine name: TLCCANADALTD3F
#2914 [17:30] <Slayer1250> Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.151121-2308)
#2915 [17:30] * Absol kicked Slayer1250 from #minecrafthelp (Reason: layer1250 :Stop spamming)
#2916 [17:30] <DeafieGamer> dfsd: did you change it to AnimeSquad in March?
#2917 [17:30] * twin0413 [twin0413@notlogged] has quit. (Client Quit)
#2918 [17:30] <Jman> sigh
#2919 [17:31] <dfsd> i bought this account from someone else i dont know
#2920 [17:31] <DeafieGamer> dfsd: someone else as in what?
#2921 [17:31] <dfsd> another person had this account before me
#2922 [17:32] <RCJ1> wtf?
#2923 [17:32] <DeafieGamer> dfsd: and?
#2924 [17:32] * RCJ1 [RCJ1@notlogged] has quit. (Quit: Web client closed)
#2925 [17:32] <EmeraldFusion1> so can anyone help me with http://pastebin.com/0QkNHz7q
#2926 [17:32] <dfsd> i dont know what he did
#2927 [17:33] * puty [puty@notlogged] has joined #minecrafthelp
#2928 [17:33] <webrosc> ??> EmeraldFusion1 win/dxdiag
#2929 [17:33] <Absol> EmeraldFusion1: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2930 [17:33] <puty> http://paste.ubuntu.com/14151859/
#2931 [17:33] <webrosc> Jman, what error do you get?
#2932 [17:33] <EmeraldFusion1> i did that
#2933 [17:33] <dfsd> but im still getting the error i can log into the launcher but not a server
#2934 [17:33] <webrosc> puty, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2935 [17:34] <DeafieGamer> dfsd: he/she decided to betray you and took his/her account back
#2936 [17:34] <Yagudo> now i try in english but sry for bad translation i hope anywhere can help me The following Account Problem exists: My Girlfriend buy minecraft a long time ago on minecraft.net with her email address.. but she has no time to play .. yesterday we would play together but she has forgot the login data she remembers her username and her registered email account.. she click often at forgot password on minecraft.net but sh
#2937 [17:34] <puty> i can't open minecraft
#2938 [17:34] <pebcak> can minecraft run on a vista operating system ?
#2939 [17:34] <Jman> do you mean in event viewer?
#2940 [17:34] <webrosc> dfsd, moan at the guy who sold you the account, we can't help you as you bought the game from someone and nort from Mojang
#2941 [17:34] <Yagudo> the mail domain is @hotmail.de ...
#2942 [17:34] <dfsd> no its still the same password and user name bro i just logged into the launcher and on minecraft.net
#2943 [17:34] <puty> the bar does not carry all
#2944 [17:35] <webrosc> puty, read what i said to you
#2945 [17:35] * ras [ras@notlogged] has joined #minecrafthelp
#2946 [17:35] <Vulcrumx> Please help: I can not play minecraft because of "Pixel Format Not Accelerated". It seems that my graphic driver is not up to date, according to the help page. I have recently updated to windows 10, I have an Intel graphics driver. I downloaded the Intel graphics update utility and scanned my computer. The program stated "No Drivers were detected for your product" What should I do now? Here is a copy of my dx diag report http://paste.ubuntu.com/14150
#2947 [17:35] <webrosc> Yagudo, when she tries to reset the password does she get an email about it?
#2948 [17:36] <puty> i can't play on windows 10?
#2949 [17:36] <webrosc> Vulcrumx, your message is too long, its cutting off the paste.ubuntu.com link
#2950 [17:36] <webrosc> puty, your computer is too old to be running windows 10
#2951 [17:36] <Vulcrumx> http://paste.ubuntu.com/14150297/.
#2952 [17:36] <Jman> webrosc , do you mean the error ID in event viewer?
#2953 [17:36] <webrosc> Vulcrumx, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2954 [17:36] <webrosc> Jman, you said you can't play, why can't you?
#2955 [17:36] <Vulcrumx> OK thank you.
#2956 [17:36] <puty> but it can runing
#2957 [17:36] * Vulcrumx [Vulcrumx@notlogged] has quit. (Quit: Web client closed)
#2958 [17:37] * KaylenW [KaylenW@notlogged] has joined #minecrafthelp
#2959 [17:37] <Jman> The launcher is not working
#2960 [17:37] * MidnightxShadows [MidnightxShadows@notlogged] has joined #minecrafthelp
#2961 [17:37] <webrosc> Jman, how isn't it working?
#2962 [17:37] <Yagudo> no but a long time ago she has buy the minecraft account with this email and she has validate this email... the minecraft.net page says also the username zafinchen or zafina doesnt exist... :/
#2963 [17:37] <webrosc> not working means nothing
#2964 [17:37] <Yagudo> @webrosc
#2965 [17:37] <webrosc> Yagudo, you'll have to speak to Mojang then
#2966 [17:37] <webrosc> ??> Yagudo mojang/email
#2967 [17:37] <Absol> Yagudo: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2968 [17:37] <Jman> I click the launcher , it does not launch
#2969 [17:37] <Absol> Yagudo: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2970 [17:38] * MidnightxShadows [MidnightxShadows@notlogged] has quit. (Client Quit)
#2971 [17:38] <pebcak> can minecraft run on vista having problems with this operating system and my kid is going nutz lol is there a way to get it to run on this old operating system ?
#2972 [17:38] <webrosc> Jman, is this the installed launcher, opend via a desktop shortcut?
#2973 [17:38] <webrosc> pebcak, if your computer is running vista is maybe just too old for minecraft
#2974 [17:38] <puty> oh, ok thanks
#2975 [17:38] <Jman> this is the exe file (alternative)
#2976 [17:38] <webrosc> Jman, do you have java installed?
#2977 [17:38] <dfsd> I GET THE ERROR "NOT AUTHENTICATED WITH MINECRAFT.NET"
#2978 [17:38] <Jman> yes
#2979 [17:38] <EmeraldFusion1> okay here is the dxdiag http://pastebin.com/f9R9DRtu
#2980 [17:38] <pebcak> puter is good operating system is well %&@^ if ya know what i mean there lol
#2981 [17:39] * ras [ras@notlogged] has quit. (Ping timeout: 204 seconds)
#2982 [17:39] <webrosc> EmeraldFusion1, thats not a full log, you cut off the top of it
#2983 [17:39] * KaylenW [KaylenW@notlogged] has quit. (Client Quit)
#2984 [17:39] <webrosc> ??> pebcak win/dxdiag
#2985 [17:39] <Absol> pebcak: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2986 [17:39] <Yagudo> @Absol i does it before 2 days but i dont know the transaktions id the mail was automatically deleted.. i wait 2 days for an answer but
#2987 [17:39] <pebcak> will do thanks all you rock
#2988 [17:39] <webrosc> Yagudo, they will take longer to reply at the moment, its christmas
#2989 [17:40] <EmeraldFusion1> sorry give me a sec
#2990 [17:40] <dfsd> I GET THE ERROR "NOT AUTHENTICATED WITH MINECRAFT.NET" when i try to log on ti a server
#2991 [17:40] * puty [puty@notlogged] has quit. (Quit: Web client closed)
#2992 [17:40] <Yagudo> hmmm did outlook.de or hotmail.com blocked mojang emails ?
#2993 [17:40] <webrosc> Jman, can you open a cmd window?
#2994 [17:40] <EmeraldFusion1> okay got it http://pastebin.com/UsLfE6cf
#2995 [17:40] <Jman> yes
#2996 [17:41] <webrosc> Jman, in it, put java /version
#2997 [17:41] <dfsd> can some help me or no?
#2998 [17:41] * Rowburtoe [Rowburtoe@notlogged] has quit. (Quit: Web client closed)
#2999 [17:41] <webrosc> dfsd, you need to buy minecraft from a proper seller, not some guy
#3000 [17:41] * Miners40 [Miners40@notlogged] has joined #minecrafthelp
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#3002 [17:42] <dfsd> erything works on the account i can log in every whers it just wont let me log into the server
#3003 [17:42] <Yagudo> webrosc hmmm did outlook.de or hotmail.com blocked mojang emails ?
#3004 [17:42] <Jman> webrosc, are you sure that is the command? It says could not find or load main class .version
#3005 [17:42] <webrosc> Yagudo, its the holidays, give them a chance to reply
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#3007 [17:42] * lordmuffinking [lordmuffinking@notlogged] has joined #minecrafthelp
#3008 [17:43] <webrosc> Jman, yes, that would say your java is bad, control panel, add remove programs, remove ALL javas, then installl java fresh
#3009 [17:43] * lordmuffinking [lordmuffinking@notlogged] has quit. (Client Quit)
#3010 [17:43] <Jman> ok then
#3011 [17:44] <dfsd> MAN FUCK YALL. YALL DONT KNOW HOW TO HELP ANYONE WITH SHIT YALL LOW LIFE FUCKS AND KICK ME IF YOU WANT I DONT FUCKING CARE YALL CUNTS
#3012 [17:44] <Absol> dfsd: Please keep it civil
#3013 [17:44] <EmeraldFusion1> so any help on http://pastebin.com/UsLfE6cf
#3014 [17:44] <pebcak> absol done that dxdiag how can i post it lol is a huge amount of info to try to post here lol
#3015 [17:44] <webrosc> EmeraldFusion1, one moment
#3016 [17:45] <EmeraldFusion1> sure thing
#3017 [17:45] <EmeraldFusion1> sure thing
#3018 [17:45] * dfsd [dfsd@notlogged] has left #minecrafthelp
#3019 [17:45] <pebcak> this is a help chat kids are on here come on man !!
#3020 [17:45] <webrosc> pebcak, read the page you were linked to, it shows how to post it here
#3021 [17:45] * QWBL [QWBL@notlogged] has joined #minecrafthelp
#3022 [17:45] <QWBL> Still nothing!
#3023 [17:45] <webrosc> its a guide with text and pictures, very child friendly
#3024 [17:45] <pebcak> lol will do must have missed that part thanks
#3025 [17:45] <Yagudo> webrosc it was not my question i asked you .. did hotmail.com or outlock.de blocked mails from @*.mojang.com that was my question i know that is christmas .. but when outlook blocked this mail domain .. that will be bad..
#3026 [17:45] <Yagudo> i mean outlook.de
#3027 [17:46] <webrosc> Yagudo, we are not Mojang so do not know what they do, but why would they block hotmail addresses?
#3028 [17:46] <webrosc> that would be a stupid practise
#3029 [17:46] <pebcak> used the name pebcak it means problem exists between chair and keyboard lol
#3030 [17:46] * techno156 [techno156@notlogged] has joined #minecrafthelp
#3031 [17:46] <webrosc> pebcak, fully aware what that name means, i help in tech support ;)
#3032 [17:46] <pebcak> i have id10t problems a lot lol
#3033 [17:47] <Anna> id10t is much easier seen as what it is through text than speech
#3034 [17:47] <pebcak> lol ya came from my tec guy's i used to have working for me they hate all my easy ? i hit them with lol
#3035 [17:47] <webrosc> EmeraldFusion1, Unfortunately your graphics hardware is not supported on Windows 8/8.1, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3036 [17:47] <Anna> ID-10t is what I use for text, pebcak.
#3037 [17:48] <pebcak> lol sounds good thanks
#3038 [17:48] <Jman> webrosc, as I uninstall java, why does the java software "go bad"?
#3039 [17:48] <Anna> also pebcak, Absol is a bot, or program
#3040 [17:48] <EmeraldFusion1> how do i upgrade my graphics hardware
#3041 [17:48] <Anna> ?? bot
#3042 [17:48] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#3043 [17:48] <webrosc> EmeraldFusion1, desktop or laptop?
#3044 [17:48] <EmeraldFusion1> desktop
#3045 [17:49] <webrosc> Jman, why does anything happen on a compputer?
#3046 [17:49] <Jman> webrosc, lol idk anymore
#3047 [17:49] <webrosc> EmeraldFusion1, then you would need to open the box and work out what GPU can fit in the motherboard and if the powersupply can handle it, then buy one
#3048 [17:49] <webrosc> EmeraldFusion1, or ask an IT shop to look into it for you
#3049 [17:49] <EmeraldFusion1> okay i will do that thanks
#3050 [17:50] <pebcak> ok good to go i hope lol http://paste.ubuntu.com/14152757/
#3051 [17:50] * EmeraldFusion1 [EmeraldFusion1@notlogged] has quit. (Quit: Web client closed)
#3052 [17:50] * QWBL [QWBL@notlogged] has quit. (Quit: Web client closed)
#3053 [17:50] <webrosc> pebcak, yeah, new computer time
#3054 [17:50] <webrosc> thats not a good computer
#3055 [17:50] <Jman> webrosc,once I install java again, will I need to restart my pc?
#3056 [17:51] <webrosc> Jman, when all the javas are uninstalled, reboot computer, then install a new java
#3057 [17:51] <Jman> ok
#3058 [17:51] <pebcak> crud spent 4k building this at one time was a hell of a server back then laptops are better now for 400 lol
#3059 [17:52] <webrosc> pebcak, the CPU in there is close to 10 years old
#3060 [17:52] * Porkyle [Porkyle@notlogged] has quit. (Quit: good byeee ding ding ding...)
#3061 [17:52] <pebcak> yep has had 10 years running non stop as well lol
#3062 [17:53] <webrosc> you got moneys worth then
#3063 [17:53] <webrosc> but time to look at new system and use that as a server or something
#3064 [17:53] <Yagudo> webrosc i did not mean that Mojang hotmail emails blocked .. My question was if hotmail.com emails were blocked coming from or sent mojang.com? now understand you what i mean..? can you follow me?
#3065 [17:54] <webrosc> Yagudo, or maybe Mojang are busy enjoying the holidays and have not got round to replying yet
#3066 [17:54] <Jman> webrosc,once I have downloaded a new java, will I have to download a new minecraft file?
#3067 [17:54] <webrosc> Jman, the one you have should work fine
#3068 [17:54] <webrosc> 'should'
#3069 [17:55] <Jman> ok, We will see, thank you
#3070 [17:55] <webrosc> Jman, don't forget to reboot to complete the java install too
#3071 [17:55] <Jman> k
#3072 [17:55] <pebcak> can i upgrade cpu i bet not worth it now mother board is just as old just it all still works so well just never gamed on it tell my boys laptop packed it in replaced his hard drive and it will not take the operating system have a new one under the tree for him just dont want him to figure that out yet lol
#3073 [17:55] * Jman [Jman@notlogged] has quit. (Quit: Web client closed)
#3074 [17:56] <webrosc> pebcak, the cpu is weak, and no newer ones will fit in that slot, the GPU is old, though a newer one may fit you may need a new PSU and possibly a newer case to fit a bigger GPU
#3075 [17:56] <webrosc> pebcak, honestly, upgrading that computer is not worth it
#3076 [17:58] <Yagudo> the password reset email was send automatically that does not an supporter... but if outlook.de or hotmail.com blacklisted the maildomain @*.mojang.com than exist no email @webrosc I really want to know if the free mail provider Hotmail.com emails blocked by mojang.com? Why nobody understands me here ... I have a problem ... my English is not good enough to get it right to translate: /
#3077 [17:58] <pebcak> is a huge case but ya is time for a new one then just need to change the guts and upgrade the power supply i kill one every 2 years lol i never shut this thing off was a server for my online radio station at one time thanks all you have been a great help have a great xmass :)
#3078 [17:59] <webrosc> Yagudo, as i said ages ago, contact Mojang, they will fix it, if you already have contacted them then wait for a reply
#3079 [17:59] * JonMaster100 [JonMaster100@notlogged] has joined #minecrafthelp
#3080 [17:59] * DatDonutDude [DatDonutDude@notlogged] has joined #minecrafthelp
#3081 [18:00] <webrosc> Yagudo, Mojang would be stupid to block emails to/from hotmail, so i really dooubt they do, hotmail may've messed up and lost the reset password email
#3082 [18:00] <DatDonutDude> every time i try to login to mc it automatically crashes even though i have no mods installed
#3083 [18:01] <DatDonutDude> help plz!!!
#3084 [18:01] <webrosc> DatDonutDude, copy the crash report to paste.ubuntu.com then link it here
#3085 [18:01] * caatje [caatje@notlogged] has joined #minecrafthelp
#3086 [18:01] <Yagudo> not mojang blocked hotmail emails .. opposite
#3087 [18:02] <webrosc> Yagudo, how would i know what hotmail do?
#3088 [18:02] * _Apple_Core_ [_Apple_Core_@notlogged] has joined #minecrafthelp
#3089 [18:02] <_Apple_Core_> hey i have a problem with my username changing stuff
#3090 [18:02] <webrosc> _Apple_Core_, explain
#3091 [18:03] <DatDonutDude> its not really a crash but it saysJava HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release Completely ignored arguments: [--nativeLauncherVersion, 285] [18:01:23] [Client thread/INFO]: Setting user: DatDonutDude [18:01:23] [Client thread/INFO]: (Session ID is token:45676cbaea844200a97c04bf32f782a9:2931bfe08ee2499f8d3b7613040b84e4) Exception in thread "Cl
#3092 [18:03] * pebcak [pebcak@notlogged] has quit. (Quit: Web client closed)
#3093 [18:03] <webrosc> ??> DatDonutDude paste
#3094 [18:03] <Absol> DatDonutDude: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3095 [18:03] * devil666 [devil666@notlogged] has joined #minecrafthelp
#3096 [18:03] <devil666> I GET THE ERROR "NOT AUTHENTICATED WITH MINECRAFT.NET" when i try to log on ti a server
#3097 [18:04] <webrosc> devil666, consifdering you swore aload at us earlier, i am not going to assist you
#3098 [18:04] * MattMaster1221 [MattMaster1221@notlogged] has joined #minecrafthelp
#3099 [18:04] * Jennie1510 [Jennie1510@notlogged] has joined #minecrafthelp
#3100 [18:04] <devil666> I GET THE ERROR "NOT AUTHENTICATED WITH MINECRAFT.NET" when i try to log on ti a server
#3101 [18:04] <caatje> my son has minecraft but when he wants to play the game crassed i tried everything but nothings seems to work what can i do
#3102 [18:04] <webrosc> caatje, why can't he play? what happens?
#3103 [18:05] <MattMaster1221> http://paste.ubuntu.com/14153471/ My Minecraft keeps crashing and I believe it has something to do with the drivers. The link is a link to the DxDiag file that should show the issue..
#3104 [18:05] <DatDonutDude> Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release Completely ignored arguments: [--nativeLauncherVersion, 285] [18:01:23] [Client thread/INFO]: Setting user: DatDonutDude [18:01:23] [Client thread/INFO]: (Session ID is token:45676cbaea844200a97c04bf32f782a9:2931bfe08ee2499f8d3b7613040b84e4) Exception in thread "Client thread" java.lang.NullPointer
#3105 [18:05] <webrosc> ??> DatDonutDude paste
#3106 [18:05] <Absol> DatDonutDude: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3107 [18:05] <webrosc> DatDonutDude, read ^^
#3108 [18:05] <DatDonutDude> i did and thats what it says
#3109 [18:05] <devil666> I GET THE ERROR "NOT AUTHENTICATED WITH MINECRAFT.NET" when i try to log on ti a server
#3110 [18:05] <webrosc> and use that instead pof posting here
#3111 [18:05] <MattMaster1221> http://paste.ubuntu.com/14153471/
#3112 [18:05] <Yagudo> hotmail.com blocked mojang.com emails ... i tested it i create a testemail on mojang.com and i request a password reset... the mail was in the mail folder at the testmail from hotmail but when my girlfriend request a password she has no email... also must her hotmail account blocked mojang.com you understand?
#3113 [18:05] <caatje> then i get a page whit fix te problem when i do that i must install java i did that but it still say,s that the game has crassed
#3114 [18:05] <Yagudo> @webrosc
#3115 [18:05] * _Apple_Core__ [_Apple_Core__@notlogged] has joined #minecrafthelp
#3116 [18:05] <_Apple_Core__> when i changed my username it worked fine then when i try to login in servers it says not with minecraft.net
#3117 [18:05] <Jennie1510> I´m a new minecraft player and I´m searching for a mod which makes glass really clear. Can someone please help me? I have no idea how to find and install mods.
#3118 [18:06] <MattMaster1221> http://paste.ubuntu.com/14153471/ This is the DxDiag
#3119 [18:06] <Anna> ??> Jennie1510 mods
#3120 [18:06] * lansiir [lansiir@notlogged] has joined #minecrafthelp
#3121 [18:06] <Absol> Jennie1510: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3122 [18:06] <Absol> Jennie1510: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3123 [18:06] <Anna> devil666: welcome back, as said before you have to buy minecraft from mojang.net
#3124 [18:06] * _Apple_Core_ [_Apple_Core_@notlogged] has quit. (Ping timeout: 204 seconds)
#3125 [18:06] <webrosc> Jennie1510, this channel is tech support sorry, try the forums for how to make a resource pack
#3126 [18:06] <DatDonutDude> https://login.launchpad.net/iUjRlxNSGbMSLicC/+decide
#3127 [18:06] * JonMaster100 [JonMaster100@notlogged] has quit. (Quit: Web client closed)
#3128 [18:06] <_Apple_Core__> jennie u talking to me
#3129 [18:06] <DatDonutDude> is that it?
#3130 [18:06] * FrOzEnHoPe [FrOzEnHoPe@notlogged] has joined #minecrafthelp
#3131 [18:06] <MattMaster1221> http://paste.ubuntu.com/14153471/
#3132 [18:07] <devil666> I GET THE ERROR "NOT AUTHENTICATED WITH MINECRAFT.NET" when i try to log on ti a server
#3133 [18:07] <Anna> devil666: welcome back, as said before you have to buy minecraft from mojang.net
#3134 [18:07] * JonMaster100 [JonMaster100@notlogged] has joined #minecrafthelp
#3135 [18:07] * DatDonutDude [DatDonutDude@notlogged] has quit. (Quit: Web client closed)
#3136 [18:07] <webrosc> MattMaster1221, one moment
#3137 [18:07] <Anna> Also devil666, stop using caps
#3138 [18:07] <Jennie1510> ok I will ask there.Thank you
#3139 [18:07] <MattMaster1221> Alright, thank you.
#3140 [18:07] <_Apple_Core__> me too webrosc
#3141 [18:07] <_Apple_Core__> i get the same problem
#3142 [18:07] <_Apple_Core__> as MattMaster1221
#3143 [18:07] * FrOzEnHoPe [FrOzEnHoPe@notlogged] has quit. (Client Quit)
#3144 [18:07] <Anna> devil666: or a gift code for example. Basiclly a proper seller
#3145 [18:08] <webrosc> _Apple_Core__, no you don't have the same issue
#3146 [18:08] <_Apple_Core__> i do i changed my name and it shows up that message
#3147 [18:08] <_Apple_Core__> "NOT AUTHENTICATED WITH MINECRAFT.NET"
#3148 [18:08] <webrosc> _Apple_Core__, still not the same issue
#3149 [18:08] <_Apple_Core__> ok
#3150 [18:08] <webrosc> MattMaster1221, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#3151 [18:09] <webrosc> ??> _Apple_Core__ launcher/relog
#3152 [18:09] <Absol> _Apple_Core__: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#3153 [18:09] <_Apple_Core__> ill try
#3154 [18:09] <Yagudo> another question did mojang deactivate a account if the user a long time not logged in ? o.O
#3155 [18:09] <MattMaster1221> Alright. Hopefully this works. Thank you so much. Ill let you know the results
#3156 [18:09] * Jennie1510 [Jennie1510@notlogged] has quit. (Quit: Web client closed)
#3157 [18:09] <Anna> Yagudo: Mojang does not deactivate accounts if they are not used
#3158 [18:10] * lansiir [lansiir@notlogged] has quit. (Ping timeout: 190 seconds)
#3159 [18:10] <devil666> whats the website to upload an paste
#3160 [18:10] <Anna> ??> devil666 paste
#3161 [18:10] <Absol> devil666: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3162 [18:10] <webrosc> paste.ubuntu.com
#3163 [18:10] <Yagudo> hmm than i dont understand why than minecraft.net says the user zafinchen does not exist o.o
#3164 [18:11] <devil666> This is what my launcher/log says http://paste.ubuntu.com/14153760/
#3165 [18:11] * Will1399 [Will1399@notlogged] has joined #minecrafthelp
#3166 [18:11] <webrosc> devil666, game output tab too please
#3167 [18:12] <webrosc> Yagudo, just wait for Mojang to get back to you, they will sort it out
#3168 [18:12] <devil666> what you mean game output
#3169 [18:12] <webrosc> devil666, the tab thats called game output, next to launcher log tab
#3170 [18:13] <devil666> mine says profile editor
#3171 [18:13] * Porkyle [Porkyle@notlogged] has joined #minecrafthelp
#3172 [18:13] <Will1399> Hey does anybody know how to fix the minecraft 1.8.9 launcher it won't update and every time I do it finishes with 1 fail and it just goes back to the play button
#3173 [18:14] <Yagudo> Exist a phone number for the support? any game has a technical support hotline..
#3174 [18:14] <webrosc> Yagudo, no, just email, plus its Mojangs holidays
#3175 [18:14] <webrosc> just have patience
#3176 [18:14] <MattMaster1221> webrosc, any idea on how long it will take? No rush but I am just curious..
#3177 [18:14] <webrosc> MattMaster1221, as long as it takes
#3178 [18:14] <devil666> webrosc its only says profile editor next to it
#3179 [18:15] <Will1399> Yea they don't have a technical support I just asked them to try and fix my problem but they told me to come here
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#3182 [18:15] <Jman> Hello, I have a problem with my minecraft launcher
#3183 [18:16] <Will1399> Yea u do to
#3184 [18:17] <Jman> It will not launch , even after I removed java and downloaded a fresh java
#3185 [18:17] <Will1399> Mine as well jman
#3186 [18:17] <Yagudo> Since you already paid € 20 for a fucking pixel game and not even decent gets support okay there are holidays okay but that's not the first time where I have problems with my account and its my girlfriend -.-
#3187 [18:17] <Absol> Yagudo: Please keep it civil
#3188 [18:17] <Yagudo> sry
#3189 [18:18] <Will1399> I didn't even play for 3 weeks yet and it breaks
#3190 [18:18] <Will1399> And I paid $25
#3191 [18:18] <Jman> hmmm
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#3193 [18:19] * devil666 [devil666@notlogged] has quit. (Quit: Web client closed)
#3194 [18:19] <Will1399> Well it broke really weird
#3195 [18:19] * Asami [Asami@notlogged] has quit. (Client Quit)
#3196 [18:19] <Will1399> Cause I was playing on a server then my laptop shutdown randomly
#3197 [18:19] * devil666 [devil666@notlogged] has joined #minecrafthelp
#3198 [18:20] <Will1399> And when I turned it on it didn't work
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#3203 [18:21] <Jman> the cmd window says , "could not find or load main class .version" , even after downloading a fresh java...I am so confused
#3204 [18:21] <Yagudo> if has in 1 weak no email from mojang support then I'll instruct PayPal recover the money from mojang.com .
#3205 [18:21] <Jman> Yagudo did the support folks leave?
#3206 [18:24] <Jman> *sigh*
#3207 [18:24] <Yagudo> no... but i called the support any times .. not yet a few months ago etc I am waiting for 4 months to reply to my other problems
#3208 [18:25] * fdasdas [fdasdas@notlogged] has joined #minecrafthelp
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#3213 [18:28] <tyrell> I have the PS3 edition of Minecraft where my son just plays by himself. How can I find places for him to interact with other children?
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#3219 [18:31] <DeafieGamer> tyrell: sadly, Minecraft have players of all ages
#3220 [18:31] <DeafieGamer> It will be hard
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#3225 [18:33] <tyrell> I've noticed. There are so many platforms and game variations...PS3, PS4, Xbox360, XboxOne...
#3226 [18:33] <DeafieGamer> how old is he, tyrell?
#3227 [18:33] * WinterGuardian [WinterGuardian@notlogged] has quit. (Quit: Byebye)
#3228 [18:33] <tyrell> 6
#3229 [18:34] <crozstar> I am trying to load MInecraft to my PC and I received an error i did a dxdiag report but have no idea what it means
#3230 [18:34] * Porkyle [Porkyle@notlogged] has joined #minecrafthelp
#3231 [18:34] <DeafieGamer> crozstar: link please?
#3232 [18:35] <crozstar> what link?
#3233 [18:35] <Yagudo> tyrell: buy your son lego and let him plays with this stone it has the same effect and its better to hang on the tv with a console xD
#3234 [18:35] <Yagudo> +s
#3235 [18:36] <DeafieGamer> Yagudo: not helping.
#3236 [18:36] <Jman> any support people online?
#3237 [18:38] <Jman> then no one says anything , great. -_-
#3238 [18:38] <tyrell> yes there are. give them a second
#3239 [18:39] <Yagudo> you need support ? :) try a another pixelgame you became a better support :)
#3240 [18:39] * Yagudo [Yagudo@notlogged] has quit. (Quit: Boundless is a better Minecraft CLone)
#3241 [18:43] <Jman> People were here helping not too long ago , wonder what happened?
#3242 [18:43] <crozstar> i ran a dxdiag but dont know what to do with it.
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#3244 [18:44] <tyrell> close to Christmas I guess.
#3245 [18:44] <Jman> i suppose, I just want to fix the problem
#3246 [18:44] <tyrell> I'm just looking for a way to find some kids online that are near my son's age with the same game and same system.
#3247 [18:44] <webrosc> ?? info/volunteer
#3248 [18:45] <Absol> info/volunteer: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#3249 [18:45] <webrosc> tyrell, try looking http://www.minecraftforum.net/forums/minecraft-playstation-3-edition/mcps3-multiplayer
#3250 [18:45] * minionman [minionman@notlogged] has joined #minecrafthelp
#3251 [18:46] <tyrell> thanks. I may be back. let me check it out.
#3252 [18:46] <Jman> Oh, hello webrosc
#3253 [18:46] * ColdKnight [ColdKnight@notlogged] has joined #minecrafthelp
#3254 [18:47] <webrosc> Jman, i have no more ideas as to why its not working
#3255 [18:47] <McGabrielGamer> ola eu so o gabriel meu nome ou nick do minecraft e McGabrielGamer bem o problema e o siguinte bem eu acabei de baixar o laucher do minecraftaucher dizendo minecraft crashou oq eu faço configurei tudo botei minha skin enfin botei meu nick e apertei jogar quando apertei apareceu outro l
#3256 [18:47] <Jman> Should I download a new minecraft .exe file?
#3257 [18:47] <minionman> minecraft gives me Pixel Format Not Accelerated error and i followed the steps on the link it gave me and it said that drivers where not detected so im here
#3258 [18:47] <webrosc> can try
#3259 [18:48] <webrosc> ??> McGabrielGamer lang/pt
#3260 [18:48] <Absol> McGabrielGamer: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#3261 [18:48] <webrosc> minionman, you have a dxdiag log link? if so post it
#3262 [18:48] <minionman> http://paste.ubuntu.com/14154451/
#3263 [18:49] * ColdKnight [ColdKnight@notlogged] has joined #minecrafthelp
#3264 [18:50] <webrosc> minionman, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#3265 [18:50] <McGabrielGamer> blz quando abri apareceu minecraft crashou oq eu faço agora m eajuda
#3266 [18:50] <Jman> that did not work, Unfortunately
#3267 [18:50] <webrosc> ??> McGabrielGamer lang/pt
#3268 [18:50] <Absol> McGabrielGamer: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#3269 [18:51] * McGabrielGamer [McGabrielGamer@notlogged] has quit. (Quit: Web client closed)
#3270 [18:51] <ColdKnight> Hello, I am getting a Pixel format not accelerated, I have updated my graphics driver but receive same message...need assistance please.
#3271 [18:51] * Uros [Uros@notlogged] has joined #minecrafthelp
#3272 [18:51] <webrosc> ColdKnight, you have a dxdiag log link? if so post it
#3273 [18:52] <ColdKnight> http://paste.ubuntu.com/14154454/
#3274 [18:52] <Jman> Am i doomed to never play Minecraft again??
#3275 [18:52] <webrosc> ColdKnight, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3276 [18:52] <ColdKnight> ok, thank you for your help
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#3278 [18:53] <Uros> If i want to play minecraft i need to update drivers i updated but still dont working WHY!_???
#3279 [18:53] <webrosc> Uros, you have a dxdiag log link? if so post it
#3280 [18:53] * ColdKnight [ColdKnight@notlogged] has quit. (Client Quit)
#3281 [18:53] <Uros> I have where to i post
#3282 [18:54] <webrosc> here
#3283 [18:54] <webrosc> post the link here
#3284 [18:54] <Uros> I have dxdiang but have a lots for reading
#3285 [18:54] <webrosc> ??> Uros paste
#3286 [18:54] <Absol> Uros: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3287 [18:54] <webrosc> use that
#3288 [18:54] * Flower [Flower@notlogged] has joined #minecrafthelp
#3289 [18:54] <Flower> hi pls help
#3290 [18:55] <webrosc> ??> Flower ask
#3291 [18:55] <Absol> Flower: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#3292 [18:55] <Absol> Flower: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#3293 [18:55] <Uros> I posted on Ubuntu Pastebin
#3294 [18:55] <webrosc> Uros, we need the link to it
#3295 [18:55] <Flower> ok im srry but i just downloaded a mod and when its saying mod working and its constructing the mod when i download it goes straight to crash report when its almost done
#3296 [18:56] <Uros> http://paste.ubuntu.com/14154613/ Oh sorry
#3297 [18:56] <webrosc> ??> Flower mods
#3298 [18:56] <Absol> Flower: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3299 [18:56] <Absol> Flower: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3300 [18:56] <webrosc> Uros, one moment
#3301 [18:56] * minionman [minionman@notlogged] has quit. (Ping timeout: 204 seconds)
#3302 [18:56] <Flower> but but
#3303 [18:56] <Flower> huh
#3304 [18:56] <webrosc> Flower, no but, we don't do mod support
#3305 [18:56] <Flower> well umm
#3306 [18:56] <Flower> wait
#3307 [18:57] <webrosc> Flower, does minecraft work without any mods?
#3308 [18:57] <Flower> yes....but real quick
#3309 [18:57] <Flower> if other mods do this then it has to be minecraft
#3310 [18:57] <webrosc> then its not a minecraft issue, but a mod issue
#3311 [18:57] <Flower> or no?
#3312 [18:58] <Flower> like every other mod
#3313 [18:58] <webrosc> Uros, download and install http://www.nvidia.co.uk/download/driverResults.aspx/94930/en-uk
#3314 [18:58] <Flower> So technically if its just a few mods here and there its the mod thats bad but if its every mod then is it minecraft or should i just leave this channel?
#3315 [18:59] <webrosc> 1, a few, some, many, still mods
#3316 [18:59] <Uros> My Manufacturer is NVIDIA to i install/
#3317 [18:59] <Uros> again?
#3318 [18:59] <webrosc> Uros, download and install the file i linked
#3319 [18:59] <Flower> if its all mods then thats impossible
#3320 [18:59] <webrosc> Uros, you didn't have the right drivers installed
#3321 [18:59] <Flower> it might just be my computer sorry for the inconvenience
#3322 [18:59] <Uros> Ok.. >D
#3323 [18:59] <webrosc> Flower, minecraft works without mods, you add a mod it breaks, ergo the mod is at fault
#3324 [19:00] <Flower> so its the mod that makes it weird
#3325 [19:00] <webrosc> seems so
#3326 [19:00] <Flower> ok real quick queston before I go
#3327 [19:00] <Flower> would sending the crash report help or not at all
#3328 [19:00] <webrosc> no because we don't do modded support
#3329 [19:01] <webrosc> we know vanilla, not the million of modded possibilites
#3330 [19:01] <Flower> ohhhh
#3331 [19:01] <Flower> ok thx <3
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#3333 [19:01] <Jman> webrosc , what can I do, if you don't know, am I doomed to never play minecraft again?
#3334 [19:01] <webrosc> Jman, if i knew i would have said
#3335 [19:02] <Uros> Half of it is installated
#3336 [19:02] <Uros> What is problem Jman
#3337 [19:03] <Jman> oh,it seems that i am doomed to never play Minecraft again
#3338 [19:05] <Uros> Its finished! :P
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#3341 [19:12] <Jman> bye,wish me luck
#3342 [19:12] * Flower [Flower@notlogged] has joined #minecrafthelp
#3343 [19:13] <Jman> Merry christmas!!!
#3344 [19:13] * Jman [Jman@notlogged] has quit. (Quit: Web client closed)
#3345 [19:13] <Flower> hello?
#3346 [19:14] <Flower> ?
#3347 [19:14] <Flower> hia
#3348 [19:14] <Flower> help pls
#3349 [19:14] <webrosc> Flower, already told you what we can
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#3351 [19:15] <Uros> i installated what now
#3352 [19:15] <webrosc> reboot computer, try minecraft
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#3355 [19:16] <jesse> hey guys
#3356 [19:16] <jesse> im looking to get back into mc and was trying to redownload tonight but mcnet nor mojang will let me login
#3357 [19:16] <Uros> webrosec NX ITS WORKNG YOU ARE BEST!
#3358 [19:16] <jesse> can anyone offer some help?
#3359 [19:17] <Uros> ITs working webresec is best good buy
#3360 [19:17] <webrosc> Uros, enjoy
#3361 [19:17] <webrosc> jesse, what error do you get?
#3362 [19:17] <jesse> no error code, just when i go to reset my password
#3363 [19:17] <jesse> i never actually receve an emal
#3364 [19:18] <jesse> however, I still have the mc order coinfirmation email from 2011 xD
#3365 [19:18] <webrosc> jesse, how long did you wait? and did you check spam folders?
#3366 [19:18] <jesse> like 10 min now lol, and yes i did
#3367 [19:19] <webrosc> wait a bit longer, it could take a couple hours if servers are being slow or anything
#3368 [19:19] <webrosc> if after waiting a decent amount you still don't get the email you will have to contact Mojang to sort it
#3369 [19:19] <jesse> i mean, i get that, but at the same time i checked mojangs website and they are reporting all services as 100%
#3370 [19:20] <jesse> plus that's not really an actual reason imo anyways
#3371 [19:20] <webrosc> jesse, thats the game server, not the email servers
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#3373 [19:20] * Uros [Uros@notlogged] has quit. (Ping timeout: 204 seconds)
#3374 [19:20] <jesse> can i open a support ticket with mojang directly? and just have some outsourced underpaid worker deal with me? xD
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#3376 [19:21] <webrosc> you realise this is a volunteer channel?
#3377 [19:21] <webrosc> and Mojang deal with emails direct, not outsourced
#3378 [19:21] <webrosc> ??> jesse mojang/email
#3379 [19:21] <Absol> jesse: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3380 [19:21] <Absol> jesse: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#3382 [19:21] <jesse> @absol thanks
#3383 [19:21] <DeafieGamer> ??> jesse bot
#3384 [19:22] <Absol> jesse: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#3385 [19:22] <jesse> oh lol
#3386 [19:22] <jesse> well than thanks webrosc
#3387 [19:22] <webrosc> o/
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#3393 [19:30] <GWA> The character moves very slowy or not at all and the screen jumps. I just brought the game for grandson to use on my windows 10 laptop. Ugg!
#3394 [19:31] <DeafieGamer> g
#3395 [19:31] <DeafieGamer> ??> GWA window/dxdiag
#3396 [19:31] <DeafieGamer> ??> GWA wwin/dxdiag
#3397 [19:31] <DeafieGamer> ??> GWA win/dxdiag
#3398 [19:31] <Absol> GWA: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#3400 [19:31] <webrosc> 3rd times a charm ;)
#3401 [19:32] <GWA> running dxdiag
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#3404 [19:33] <GWA> dxdiag found no issues. Checking hopper.minecreate.net
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#3406 [19:34] <wagster06> Everytime I try to play singleplayer the game crashes.
#3407 [19:34] * sugarmaniac217 [sugarmaniac217@notlogged] has joined #minecrafthelp
#3408 [19:34] <kbking16> After I startup my mincraft it shows a message about my Pixel Format not being accelerated
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#3410 [19:34] <kbking16> Then it crashes
#3411 [19:35] <wagster06> Everytime I try to play singleplayer the game crashes
#3412 [19:35] <Justin> hello i just download mc and i have an error: lack of graphics driver
#3413 [19:35] <kbking16> me too
#3414 [19:35] <wagster06> Uhhhh...
#3415 [19:35] <Justin> help?
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#3417 [19:35] <kbking16> but I did all of the steps and it sent me here
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#3422 [19:36] <DeafieGamer> kbking16: you are supposed to give us youe dxdiag repor
#3423 [19:37] <Justin> no we give it to them
#3424 [19:37] <Justin> yea we give it to you guys
#3425 [19:37] <Justin> deafie ur a helper/moderator?
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#3427 [19:38] <sugarmaniac217> I downloaded windows 10 and triedto play mc but just crashes heres my dxdriag report http://paste.ubuntu.com/14155155/
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#3430 [19:39] <IWiggleMC> como arrumar crash report
#3431 [19:40] <webrosc> sugarmaniac217, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3432 [19:41] <sugarmaniac217> oh ok thx webrosc
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#3438 [19:42] <IWiggleMC> como arrumo o erro crash report do minecraft
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#3442 [19:44] <Justin> sorry lagged out
#3443 [19:44] * mutslighting29 [mutslighting29@notlogged] has quit. (Client Quit)
#3444 [19:44] <Justin> what do i do
#3445 [19:44] * IWiggleMC [IWiggleMC@notlogged] has quit. (Quit: Web client closed)
#3446 [19:44] <Justin> what u put in ubuntu pate
#3447 [19:45] <Justin> crash or game output
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#3452 [19:49] <Leadz> i need help getting the right driver
#3453 [19:51] * me [me@notlogged] has joined #minecrafthelp
#3454 [19:51] <Leadz> hello?
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#3457 [19:52] <mattym> Leadz, Do you have the link to your dxdiag report? If so please post the link in this chat.
#3458 [19:53] <SparerSphere1> How did the associated account in Microsoft Windows 10 beta minecraft?
#3459 [19:53] * Leadz [Leadz@notlogged] has quit. (Client Quit)
#3460 [19:53] <mattym> SparerSphere1, What?
#3461 [19:54] * Seytaan [Seytaan@notlogged] has joined #minecrafthelp
#3462 [19:55] <SparerSphere1> I bought Minecraft. To run it on my machine, but the user of my wife, did not connect so I set my account. Now run the program but want to disable it and go back to your Microsoft account in Minecraft, but not mine.
#3463 [19:55] <Seytaan> i have a minecraft online mode server and someone can join to my server as my id and give herself * permissions.
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#3466 [19:56] <asdf> i need help with my drivers
#3467 [19:56] <mattym> asdf, Do you have the link to your dxdiag report? If so please post the link in this chat.
#3468 [19:56] <asdf> can you tell me which driver i need?
#3469 [19:57] <mattym> Seytaan, Then find better protection
#3470 [19:57] <webrosc> Seytaan, turn on online mode on the server then
#3471 [19:57] <asdf> i got the dxdiag but i don't know where to make the link?
#3472 [19:57] <webrosc> Seytaan, if someone is joining your server as your name you have online mode off
#3473 [19:57] <Seytaan> we have a bungeecord network and the ports are closed.. but he connect as localhost
#3474 [19:57] <asdf> can you tell me where i can make the dxdiag link?
#3475 [19:58] <mattym> ??> asdf win/dxdiag
#3476 [19:58] <Absol> asdf: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3477 [19:58] <webrosc> Seytaan, then use better plugins
#3478 [19:58] <mattym> asdf, Follow all the directions in the link from Absol
#3479 [19:59] <Seytaan> can u pls tell me how is it possible to join as localhost or player ip 127.0.0.1?
#3480 [19:59] <mattym> Seytaan, That means they are on the same computer as the server
#3481 [19:59] <asdf> http://paste.ubuntu.com/14155546/
#3482 [20:00] <Seytaan> the server is a payed root server ..
#3483 [20:00] <mattym> asdf, One moment
#3484 [20:00] <asdf> okay thank you
#3485 [20:01] <Andrio> root server?
#3486 [20:01] <webrosc> sounds safe
#3487 [20:01] <mattym> asdf, Download and Insall the file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#3488 [20:02] <Andrio> BungeeCord jumping isn't very safe to begin with, from what I've heard.
#3489 [20:05] <Seytaan> how can someone join on a root server as localhost ... that means he have to join via console in the Data Center, but thats not possible i think
#3490 [20:05] <Andrio> Sounds like a security problem in your BungeeCord installation.
#3491 [20:06] <Andrio> I'm not familiar with how that works.
#3492 [20:06] * AnAngryBrit [AnAngryBrit@notlogged] has joined #minecrafthelp
#3493 [20:06] <Seytaan> seem so
#3494 [20:07] <Andrio> Doesn't that involve some backend servers that should only receive connections from the BungeeCord frontend?
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#3508 [20:29] <Justin> yo
#3509 [20:30] <Justin> i need graphics update for mc
#3510 [20:30] <Justin> keeps crashing
#3511 [20:30] <Justin> help me
#3512 [20:30] <Justin> hello;
#3513 [20:30] <Justin> plz
#3514 [20:30] <Justin> guys plz'
#3515 [20:30] * Brad [Brad@notlogged] has joined #minecrafthelp
#3516 [20:30] <Justin> yyay
#3517 [20:31] <Justin> brad baby u guinna help me?
#3518 [20:31] <Justin> i seriously need help
#3519 [20:31] <webrosc> ??> Justin win/dxdiag
#3520 [20:31] <Absol> Justin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3521 [20:31] <Justin> h
#3522 [20:31] <Justin> sure
#3523 [20:31] <Justin> ty
#3524 [20:31] <webrosc> ??> Justin scold/patience
#3525 [20:31] <Absol> Justin: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#3526 [20:31] <Absol> Justin: In short, your supplications will be answered, in the order in which they are received.
#3527 [20:31] <Justin> ok ty
#3528 [20:32] <Brad> Hey, Im trying to login to my account on mojang, and regardless of my password, that i keep changing. it will refuse to login in and follows by saying that I have the wrong login/password each time
#3529 [20:32] <webrosc> ??> Brad login/throttle
#3530 [20:32] <Absol> Brad: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3531 [20:32] <Absol> Brad: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3532 [20:33] <Brad> but it wont say that it is locked?
#3533 [20:33] <Brad> okay thanks yall
#3534 [20:33] <Justin> http://paste.ubuntu.com/14156038/
#3535 [20:34] <Justin> that is the dxdiag
#3536 [20:34] * Alex_Pepper [Alex_Pepper@notlogged] has joined #minecrafthelp
#3537 [20:34] <webrosc> Justin, download and install https://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#3538 [20:34] <Justin> ok ty
#3539 [20:36] <Justin> there is 2 which one?
#3540 [20:36] <Justin> radeon?
#3541 [20:36] <webrosc> first one
#3542 [20:36] <Justin> ok thanks its radeon
#3543 [20:37] <Justin> and i saved the link incase of future problems
#3544 [20:37] <Justin> ty
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#3548 [20:38] <Alex_Pepper> When I'm playing I can't look arround while I am running... when I am walking and I move the mouse I can't change the direction I am looking, but when I stop walking I can look around again, what canI do?
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#3551 [20:39] <skilker> i need help with getting on the server
#3552 [20:39] <Justin__> btw its justin i lagged out
#3553 [20:39] <Justin__> its taking long to download cuz my ethernet isnt working any idea hw to fix ethernet?
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#3564 [20:49] <NightmareCrysis> how can i find out what my email is attached to my minecraft account? it wont let me log in to my mojang account
#3565 [20:49] * Justin [Justin@notlogged] has joined #minecrafthelp
#3566 [20:49] <Justin> absol you there?
#3567 [20:50] <Justin> i got an error
#3568 [20:50] * popsrocks21 [popsrocks21@notlogged] has quit. (Client Quit)
#3569 [20:50] <Justin> error opening file
#3570 [20:50] <Andrio> Alex_Pepper, is it an actual mouse or a touchpad?
#3571 [20:50] <Andrio> ??> NightmareCrysis account/retrieve-name
#3572 [20:50] <Absol> NightmareCrysis: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#3573 [20:50] <Andrio> NightmareCrysis, try all your email addresses there.
#3574 [20:51] <Justin> yea i get an install package failure
#3575 [20:51] <Justin> should i try the second option?
#3576 [20:52] * DogyGamer55 [DogyGamer55@notlogged] has joined #minecrafthelp
#3577 [20:53] <Andrio> Justin, are you sure it was downloaded completely?
#3578 [20:53] <Andrio> Is it the right size?
#3579 [20:53] <Justin> yes im sure
#3580 [20:53] <Justin> https://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064 you said the first one
#3581 [20:53] * NightmareCrysis [NightmareCrysis@notlogged] has quit. (Ping timeout: 204 seconds)
#3582 [20:54] <DogyGamer55> I have a problem whit my minecraft
#3583 [20:54] <Justin> which was the radeon software
#3584 [20:54] <Alex_Pepper> well it is a touchpad, I just Bought this PC
#3585 [20:54] <DogyGamer55> http://paste.ubuntu.com/14156298/
#3586 [20:55] <DogyGamer55> so ?
#3587 [20:56] <Justin> last time this happend someone got a download link from the hp website
#3588 [20:56] <Justin> and im sure it was you absol
#3589 [20:56] <Anna> ?? bot
#3590 [20:56] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#3591 [20:56] <Andrio> Justin, try installing the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064.
#3592 [20:56] <Andrio> Mm
#3593 [20:56] <Justin> ok
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#3595 [20:56] <Andrio> Alex_Pepper, there's a setting in the Windows Settings app that does that.
#3596 [20:56] <Andrio> There may also be one in your touchpad driver.
#3597 [20:56] <DogyGamer55> and me?
#3598 [20:57] <Andrio> DogyGamer55, did your PC come with Windows 8?
#3599 [20:57] <DogyGamer55> no
#3600 [20:57] <Andrio> Mm
#3601 [20:57] <DogyGamer55> comw whit 7
#3602 [20:57] <Andrio> I'm afraid your graphics controller is not supported on Windows 8.
#3603 [20:57] <Alex_Pepper> did you know what it suppose to say, I already checked
#3604 [20:57] * SeanC [SeanC@notlogged] has quit. (Quit: Web client closed)
#3605 [20:57] <Andrio> Alex_Pepper: Devices → Mouse and touchpad → Touchpad
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#3608 [20:58] <DogyGamer55> this have 1 solution ?
#3609 [20:59] <Andrio> DogyGamer55, downgrade to Windows 7, or use a newer PC
#3610 [21:00] <DogyGamer55> how i can downgrade to 7 ?
#3611 [21:00] <Andrio> Did your PC come with recovery media?
#3612 [21:01] <DogyGamer55> is an app
#3613 [21:01] <DogyGamer55> ?
#3614 [21:01] <Andrio> Probably not.
#3615 [21:02] <DogyGamer55> so is a disc ?
#3616 [21:02] <Andrio> It's usually either one or more DVDs or a partition on your hard disk.
#3617 [21:02] * saul_ [saul_@notlogged] has joined #minecrafthelp
#3618 [21:02] <Justin> absol almost done
#3619 [21:02] <DogyGamer55> my computer dont come whit a disc or dvd
#3620 [21:03] <Andrio> mm
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#3622 [21:03] <DogyGamer55> in internet are a chance to download windows 7 if I dont have a dvd ?
#3623 [21:04] <Andrio> I think so, but you'll still need a product key.
#3624 [21:04] <DogyGamer55> =(
#3625 [21:04] * R-R-P [R-R-P@notlogged] has joined #minecrafthelp
#3626 [21:05] <webrosc> key maybe on sticker on computer
#3627 [21:05] <DogyGamer55> so I need a dvd dosent counts what i do ?
#3628 [21:05] * Justin__ [Justin__@notlogged] has joined #minecrafthelp
#3629 [21:05] <Justin__> i had to reboot pc
#3630 [21:06] <Justin__> moment of truth
#3631 [21:06] * Justin [Justin@notlogged] has quit. (Ping timeout: 204 seconds)
#3632 [21:06] <Justin__> yeess
#3633 [21:06] <Justin__> it worked!!!
#3634 [21:06] <Justin__> thanks absol!
#3635 [21:06] <Justin__> really thanmks
#3636 [21:06] <Justin__> thanks*
#3637 [21:06] <webrosc> ?? bot
#3638 [21:06] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#3639 [21:06] <Justin__> life saver
#3640 [21:07] * Evendyce [Evendyce@notlogged] has joined #minecrafthelp
#3641 [21:07] <Justin__> ?? bot
#3642 [21:07] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#3643 [21:07] <Justin__> wtff
#3644 [21:07] <DogyGamer55> Androi so I have to buy a new pc right?
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#3649 [21:08] <webrosc> DogyGamer55, no, you need to install windows 7
#3650 [21:08] <DogyGamer55> but if I dont have dvd
#3651 [21:08] * Evendyce [Evendyce@notlogged] has joined #minecrafthelp
#3652 [21:08] <webrosc> look on your computer case, there maybe a winsows sticker with a product key
#3653 [21:08] <webrosc> if you don't have a key you can buy one from microsoft, no need for a new computer
#3654 [21:09] * daniel_ [daniel_@notlogged] has joined #minecrafthelp
#3655 [21:09] <DogyGamer55> but if i dont have the box?
#3656 [21:09] <webrosc> if you don't have a key you can buy one from microsoft, no need for a new computer
#3657 [21:09] <webrosc> and by check case i meant the tower, or the laptop itself
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#3661 [21:11] <Andrio> I wonder if it'd be worth getting a new PC though.
#3662 [21:11] * Alex_Pepper [Alex_Pepper@notlogged] has quit. (Quit: Web client closed)
#3663 [21:11] <webrosc> might be if the money is available
#3664 [21:11] <DogyGamer55> if i am not in the conditions t buy something'
#3665 [21:12] <Mer> yo! So, an old error I cannot resolve, can't login to the minecraft client. Get the following error "Exception: java.net.SocketException: Unrecognized Windows Sockets error: 87: create", tried resetting winstock to no avail, tried repairing the .NET frameworks (As suggesred), no help. Any assistance? Appreciated
#3666 [21:13] * Chicken_ [Chicken_@notlogged] has joined #minecrafthelp
#3667 [21:14] <Chicken_> I try to join some servers and it wont let me like so on so forth ballion. which it says an existing connection was forcubly closed by the remote host What do i do?
#3668 [21:16] * alan__ [alan__@notlogged] has joined #minecrafthelp
#3669 [21:17] <Chicken_> I try to join some servers and it wont let me like so on so forth ballion. which it says an existing connection was forcubly closed by the remote host What do i do?
#3670 [21:17] * flamefoxbob [flamefoxbob@notlogged] has joined #minecrafthelp
#3671 [21:18] * ariel0813 [ariel0813@notlogged] has joined #minecrafthelp
#3672 [21:18] <flamefoxbob> Minecraft crash:Pixel Format Not Accelerated
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#3675 [21:19] * flamefoxbob [flamefoxbob@notlogged] has joined #minecrafthelp
#3676 [21:20] <flamefoxbob> Minecraft Crash (Windows 10): Pixel Format Not Accelerated
#3677 [21:21] * Kaliasse [Kaliasse@notlogged] has joined #minecrafthelp
#3678 [21:21] * DogyGamer55 [DogyGamer55@notlogged] has quit. (Quit: Web client closed)
#3679 [21:22] <Kaliasse> http://paste.ubuntu.com/14156624/
#3680 [21:22] <Kaliasse> always gives report crash on my minecraft
#3681 [21:23] <flamefoxbob> http://paste.ubuntu.com/14156583/
#3682 [21:23] <Kaliasse> what?
#3683 [21:24] <flamefoxbob> ?
#3684 [21:24] <flamefoxbob> are u a helper?
#3685 [21:24] <Kaliasse> What do I do with this?
#3686 [21:24] <Kaliasse> I do not know how to solve the crash report
#3687 [21:25] <flamefoxbob> ill retry it it didnt send right i dont think
#3688 [21:25] * CharizardousRex [CharizardousRex@notlogged] has joined #minecrafthelp
#3689 [21:25] <CharizardousRex> my sign in for mojang wont work, even though i have reset it with a new password and entered that same password
#3690 [21:26] * flamefoxbob [flamefoxbob@notlogged] has quit. (Quit: Web client closed)
#3691 [21:26] <Kaliasse> ??
#3692 [21:27] <Kaliasse> hey
#3693 [21:27] <webrosc> Kaliasse, Unfortunately your graphics hardware is not supported on Windows 8/8.1, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3694 [21:27] <Jasmine> ??> CharizardousRex login/throttle
#3695 [21:27] <Absol> CharizardousRex: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3696 [21:27] <Absol> CharizardousRex: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3697 [21:28] <CharizardousRex> ok thank you absol
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#3699 [21:28] <Mer> yo! So, an old error I cannot resolve, can't login to the minecraft client. Get the following error "Exception: java.net.SocketException: Unrecognized Windows Sockets error: 87: create", tried resetting winstock to no avail, tried repairing the .NET frameworks (As suggesred), no help. Any assistance? Appreciated
#3700 [21:29] <webrosc> Mer, what antivirus do you use?
#3701 [21:29] <Mer> Avast
#3702 [21:29] <Mer> Free account, if that help
#3703 [21:29] <Chicken_> I try to join some servers and it wont let me like so on so forth ballion. which it says an existing connection was forcubly closed by the remote host What do i do?
#3704 [21:30] <Kaliasse> oh
#3705 [21:30] <Mer> Thing is, this is rather new. Never had problems prior to today. No system changes or anything of the like, just, boom wont login
#3706 [21:30] <Kaliasse> thanks
#3707 [21:31] <webrosc> Kaliasse, try disabling, avast, is not, try removing it
#3708 [21:31] <webrosc> Kaliasse, sorry wrong person
#3709 [21:31] <webrosc> Mer, see above lol
#3710 [21:31] <Kaliasse> I never had problems , unfortunately the win 8.1 ended my pc
#3711 [21:31] <webrosc> Mer, you did netsh winsock reset ?
#3712 [21:31] <Kaliasse> I do not ant virus
#3713 [21:32] <Kaliasse> yes
#3714 [21:32] <webrosc> Kaliasse, i said it to you by mistake, ignore it
#3715 [21:32] <Kaliasse> did this affect anything?
#3716 [21:33] <Mer> webrosc, yeah, have indeed done that, no fruit
#3717 [21:33] * Chicken_ [Chicken_@notlogged] has quit. (Quit: Web client closed)
#3718 [21:33] <webrosc> Mer, ok try the disable avast, test, remove test then
#3719 [21:34] <Mer> webrosc, will do. So far, disabling was no success, will try remove
#3720 [21:35] <webrosc> Mer, normally avast isn't an issue, but is maybe a bad avast install
#3721 [21:35] <Kaliasse> with license could help me ?
#3722 [21:36] <webrosc> Kaliasse, you need to install windows 7, or use a different computer
#3723 [21:36] <Kaliasse> OMG
#3724 [21:36] <Kaliasse> Really
#3725 [21:36] <Kaliasse> ?
#3726 [21:36] <webrosc> Kaliasse, Unfortunately your graphics hardware is not supported on Windows 8/8.1, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3727 [21:36] <webrosc> yes
#3728 [21:36] * Destiny [Destiny@notlogged] has joined #minecrafthelp
#3729 [21:36] <Kaliasse> thanks
#3730 [21:37] <webrosc> yes really*
#3731 [21:37] <Kaliasse> thank you very much , was of great help
#3732 [21:40] <Mer> webrosc, unfortunately uninstall did not help
#3733 [21:40] <webrosc> ??> Mer tools/hjt
#3734 [21:40] <Absol> Mer: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3735 [21:40] <Absol> Mer: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3736 [21:41] * jazmin [jazmin@notlogged] has joined #minecrafthelp
#3737 [21:41] <webrosc> Mer, did you reboot to finish the uninstall?
#3738 [21:41] <Destiny> my minecraft is saying that my pixel format isn't accelerated http://paste.ubuntu.com/14156774/
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#3740 [21:42] <webrosc> Destiny, delete your minecraft.exe, and download and install (run) the minecraft.msi from minecraft.net
#3741 [21:43] <Mer> webrosc, computer was indeed restarted. Reinstalled Avast now though. Running the hjt tool
#3742 [21:43] * carlos_ [carlos_@notlogged] has joined #minecrafthelp
#3743 [21:43] <webrosc> mer ok, just checking
#3744 [21:43] <webrosc> normally webchat users leave/return when rebooting, you didn't
#3745 [21:43] <Destiny> i have cracked version of minecraft http://mineshafter.info/downloads/
#3746 [21:44] <webrosc> Destiny, then go pay like everyone else
#3747 [21:44] <webrosc> buy the game and you get more help
#3748 [21:44] * Stratif [Stratif@notlogged] has joined #minecrafthelp
#3749 [21:44] <Destiny> I thought this was a help paige
#3750 [21:44] <Destiny> chat
#3751 [21:45] <Mer> webrosc, yeah using the laptop to chat here lol
#3752 [21:45] <webrosc> yeah, for people who buy the game
#3753 [21:45] <webrosc> mer i see
#3754 [21:45] <Stratif> I cant seem to run minecraft on windows 10
#3755 [21:45] <Destiny> same with me
#3756 [21:45] <Destiny> that is my prob
#3757 [21:46] <webrosc> Destiny, thats because your a cheap skate and pirate
#3758 [21:46] <webrosc> Stratif, why can't you?
#3759 [21:46] <Stratif> same i tried numerous things and cant fix it
#3760 [21:46] <webrosc> Stratif, what EXACTLY is the issue?
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#3762 [21:47] <Stratif> it says something about pixel format
#3763 [21:47] <webrosc> ??> Stratif win/dxdiag
#3764 [21:47] <Absol> Stratif: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3765 [21:47] <Destiny> who here can help me the right way
#3766 [21:47] <webrosc> Destiny, BUY THE GAME
#3767 [21:47] * GreyVulpine kicked Destiny from #minecrafthelp (Reason: estiny :Sorry, we cannot help you here.)
#3768 [21:48] <Stratif> i did that
#3769 [21:48] <Stratif> you need the link ?
#3770 [21:48] <webrosc> please
#3771 [21:48] <Stratif> http://paste.ubuntu.com/14156871/
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#3773 [21:48] <webrosc> Stratif, that dxdiag log is incomplete, we need it ALL
#3774 [21:48] * Destiny [Destiny@notlogged] has joined #minecrafthelp
#3775 [21:49] <webrosc> Destiny, take the hint
#3776 [21:49] <Destiny> plz, my minecraft is just like the full game
#3777 [21:50] <webrosc> no, its stolen, go away
#3778 [21:50] <Destiny> :(
#3779 [21:51] <Stratif> http://paste.ubuntu.com/14156948/
#3780 [21:51] <Destiny> why dont you stop being a dick long enough to help people
#3781 [21:51] <Absol> Destiny: Please keep it civil
#3782 [21:51] <webrosc> Stratif, thats better, but...Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3783 [21:51] * Ambersoy [Ambersoy@notlogged] has joined #minecrafthelp
#3784 [21:51] <webrosc> Destiny, we will help you when you pay for the game
#3785 [21:51] * Espercorn kicked Destiny from #minecrafthelp (Reason: estiny :(Andrio) We don't support pirates. Go buy the game.)
#3786 [21:52] <Stratif> Ok yea i thought that was the problem but can you help me on downgrading ?
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#3788 [21:52] <webrosc> Stratif, how long ago did you updrage?
#3789 [21:52] <webrosc> upgrade*
#3790 [21:53] <Stratif> um i think its been around 2 months
#3791 [21:53] <webrosc> Stratif, then you prob need a disk and key
#3792 [21:53] <webrosc> ??> Stratif win/downgrade
#3793 [21:53] <Absol> Stratif: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#3794 [21:55] <Stratif> oh i dont have to option to go back ....
#3795 [21:55] * ManOfTheMist [ManOfTheMist@notlogged] has joined #minecrafthelp
#3796 [21:55] <ManOfTheMist> I need help, anyone here?
#3797 [21:56] <webrosc> ??> ManOfTheMist ask
#3798 [21:56] <Absol> ManOfTheMist: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#3799 [21:56] <Absol> ManOfTheMist: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#3800 [21:56] <ManOfTheMist> Well, I migrated an account for my friend, and he cannot log into on his computer. It says incorrect email and password when it is the correct info
#3801 [21:57] <webrosc> why did you do it, he should've
#3802 [22:06] * Janet [Janet@notlogged] has joined #minecrafthelp
#3803 [22:08] <Janet> hello. i am trying to set up the minecraft pc version and i am getting a message saying that my driver is out of date. I followed the steps to verify and update my driver but it still wont work. According to the intel detector, it says that my driver is up to date. what should i do?
#3804 [22:08] <webrosc> Janet, do you have a dxdiag log link? if so post it here
#3805 [22:09] <Janet> http://paste.ubuntu.com/14155746/
#3806 [22:09] <Janet> that's the link
#3807 [22:10] <webrosc> Janet, Unfortunately your graphics hardware is not supported on Windows 8/8.1, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3808 [22:10] <Janet> Hmm that does make sense.
#3809 [22:10] <Janet> How can I downgrade my windows?
#3810 [22:10] <ManOfTheMist> sorry for long response, but he didnt know how to do it, so he sent me his info and i did it for him
#3811 [22:11] <webrosc> ManOfTheMist, tell him he shouldn't do that, account info should be private
#3812 [22:11] <webrosc> ManOfTheMist, can you login to it?
#3813 [22:11] <webrosc> Janet, you would need a disk and key
#3814 [22:12] <Janet> got it! thanks for your help!
#3815 [22:12] <webrosc> Janet, did the laptop come with a recovery disk?
#3816 [22:12] <Janet> I actually received it as a gift and it came with just the laptop and charger
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#3819 [22:13] <webrosc> Janet, ah
#3820 [22:13] <ManOfTheMist> I can log into it, but he cant. Hes my really good friend, h eshared it with me. But now it wont let him log in
#3821 [22:13] <Janet> I'll try to find a solution for downgrading via google. Thanks for your help!
#3822 [22:14] <webrosc> ManOfTheMist, would be easier if he was here to ask questions direct, how many failed attempts has he had?
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#3824 [22:15] <ManOfTheMist> it failed everytime, and I am on skype with him right now so i can type it. I also tryed to let him log into my alt and his minecraft launcher said it was incorrect when it was correct
#3825 [22:15] <webrosc> ??> ManOfTheMist login/throttle
#3826 [22:15] <Absol> ManOfTheMist: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3827 [22:15] <Absol> ManOfTheMist: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3828 [22:15] <webrosc> wait 3 hours, have him reset password, then try to login
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#3830 [22:16] <ManOfTheMist> well, it doesnt work on his launcher, but it works on our friends launcher and browser
#3831 [22:16] <ManOfTheMist> it works on 2 other comps, but not his
#3832 [22:17] <webrosc> ManOfTheMist, its IP linked, anything he does on his IP will fail, hence why your accoutn didn't work when he tried, but you can login yto both
#3833 [22:17] <ManOfTheMist> oooooooo, alright! Thank you guys for the help!
#3834 [22:17] <ManOfTheMist> Ill be back if it doesnt work
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#3842 [22:30] <BleachedSoulReaper> I have Windows 10 and TeamExtreme's version of Minecraft (which that Minecraft has never given me problems so that isnt the problem.) But when I try to launch Minecraft, it tells me it crashed because it may be modded (which i had just redownloaded it and I didn't have any mods) I went into my control panal and uninstalled my Intel Graphic Drivers because I've seen that some people said that was the problem, that it wasn'
#3843 [22:30] <Absol> BleachedSoulReaper: Please keep it civil
#3844 [22:30] <webrosc> BleachedSoulReaper, Buy the game and don't use a pirate launcher
#3845 [22:31] <BleachedSoulReaper> i was going to type "dont tell me to buy it" but i ran out of space. as i said, the game isn't the problem.
#3846 [22:31] <webrosc> we don't help pirate copies
#3847 [22:31] <webrosc> so buy the game
#3848 [22:31] <BleachedSoulReaper> even the demo version of it was doing the same
#3849 [22:33] <BleachedSoulReaper> not everyone has all the money in the world to go out and buy whatever game they want, that's why there are pirated verisons
#3850 [22:33] * Lord_Ralex kicked BleachedSoulReaper from #minecrafthelp (Reason: leachedSoulReaper :BleachedSoulReaper)
#3851 [22:33] <webrosc> all the money in the world, mc is $26 ?
#3852 [22:34] <webrosc> if thats all the money in the world my job pays amazingly lol
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#3855 [22:35] <EskimoCat> http://paste.ubuntu.com/14157297/
#3856 [22:35] <webrosc> EskimoCat, Buy the game
#3857 [22:35] * Lord_Ralex kicked EskimoCat from #minecrafthelp (Reason: skimoCat :Here is the door)
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#3862 [22:39] <lavabanzon> minecraft not launching game!
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#3865 [22:40] <theshow023> hi
#3866 [22:40] <lavabanzon> minecraft not launching game
#3867 [22:40] <theshow023> i am unable to login to my mojang account because i forgot one of the three sequrity questions and the email for my account was deleted years ago
#3868 [22:41] * fonniev [fonniev@notlogged] has joined #minecrafthelp
#3869 [22:41] <theshow023> can anyone help me on this matter?
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#3871 [22:46] * sonteka [sonteka@notlogged] has joined #minecrafthelp
#3872 [22:46] <Andrio> ??> theshow023 account/send-email
#3873 [22:46] <Absol> theshow023: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3874 [22:46] <sonteka> Hey
#3875 [22:46] <Absol> theshow023: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3876 [22:47] <sonteka> Anyone here good with essentials sign shops?
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#3878 [22:47] <theshow023> i already have like two months ago and no reply
#3879 [22:47] <Andrio> sonteka, the people on #essentials might be
#3880 [22:48] <Andrio> /join #essentials
#3881 [22:48] <sonteka> Thanks Andrio o/
#3882 [22:48] <Andrio> hm
#3883 [22:48] <Andrio> theshow023, the response probably didn't go through, then.
#3884 [22:49] <sonteka> Im using an unsupported version sadly :/
#3885 [22:49] <sonteka> I just need a hand setting up shops xD
#3886 [22:50] <Lord_Ralex> We don't help with mods/plugins
#3887 [22:51] <Andrio> mm
#3888 [22:53] * Chroma|afk is now known as Chromaryu
#3889 [22:53] <theshow023> just look in the plugin folder youve downloaded and youll find a /command file or something along those lines
#3890 [22:53] <theshow023> i was exprinced with plugins
#3891 [22:53] <theshow023> i was exprinced with plugins
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#3895 [22:57] <Dill> i i need help getting this account back
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#3897 [22:57] <jay> I am having trouble updating my driver on windows 10 the driver I have is not shown on any lists provided
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#3913 [23:45] <AwesomeDevon21> Hello. I am currently locked out of my minecraft account and I do not remember my security questions.
#3914 [23:46] <AwesomeDevon21> I tried using the link to reset the questions. However, the email address associated with my account is a Hotmail address, and I can no longer access it.
#3915 [23:46] <webrosc> AwesomeDevon21, if you can't access your old email then you will have to contact Mojang to change the email linked and to go from there
#3916 [23:46] <webrosc> ??> AwesomeDevon21 mojang/email
#3917 [23:46] <Absol> AwesomeDevon21: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3918 [23:46] <Absol> AwesomeDevon21: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3919 [23:46] <AwesomeDevon21> Can you change the email associated with my Mojang account to Devon032004@yahoo.com so I can complete this process?
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#3921 [23:47] <webrosc> AwesomeDevon21, Contact Mojang, we can't do anything as we are volunters
#3922 [23:47] <AwesomeDevon21> Okay. Thank you for the help!
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