#MineCraftHelp IRC Chat Logs

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#14 [00:25] <WolfGirl1325> Hello, I recently had to wipe my laptop and have begun to reinstall everything. I downloaded the Minecraft Installer and installed the game, but when I press "Play" I get a crash report suggesting my graphics card is not up to date. I've rerun the autodetect for my driver about 4 times and it still isn't working. Any suggestions?
#15 [00:25] <Fopoil> I am trying to download the game but am getting an error that says, "Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall minecraft."
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#18 [00:27] <Dan_Foster> I need help
#19 [00:28] <Dan_Foster> I NEED HELP
#20 [00:32] <Dan_Foster> hello?
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#24 [00:36] <Dan_Foster> I need help with my minecraft having Pixel Format Not Accelerated message
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#27 [00:41] <_Nazza_> Hey I need help with logging in, I can log into the Minecraft and Mojang website, but not Minecraft its self, and I am using the correct details.
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#32 [00:50] <SpringTrep> op
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#48 [01:42] <Redblackgold6655> My minecraft keeps saying sorry but we couldn't connect to our services please make sure you are online and that minecraft is not blocked
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#55 [01:55] <LeeKenyon> why cant i sign into my minecraft account
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#66 [02:30] <meow> Yo, anyone having issues with Realms?
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#71 [02:33] <DangerDavis> Trying to get into minecraft realms and it pops up error 401
#72 [02:33] <meow> yeah i just asked about that myself
#73 [02:34] <meow> and with a crowd this big all in the one channel its hard to believe the place is silent
#74 [02:34] <DangerDavis> Maybe Mojangs Realms server went down
#75 [02:34] <worstcase> most likely. same issue here
#76 [02:34] <meow> yep.
#77 [02:34] <meow> i'm getting reports its down
#78 [02:35] <meow> infact i'm getting reports that even their own status reporting API site is offline
#79 [02:35] <worstcase> http://xpaw.ru/mcstatus/
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#84 [02:45] <Rock_> My realms worked for 3 days, now I can't open it. It says "Error 401: Invalid Session ID"
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#100 [03:18] <Jerm> Hello. I am having issues with Minecraft Realms. I had been playing earlier today with no flaws, and now I logged off and on to recieve a 401 error which states "Invalid Session ID"
#101 [03:18] <Jerm> I have restarted the game, logged in and out of the launcher, and restarted the computer multiple times.
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#104 [03:20] <Lynx> Hello!
#105 [03:21] <Lynx> After accelerating pixel format, the problem still isn't fixed on mycraft... Any Ideas?
#106 [03:22] <Lynx> *minecraf
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#110 [03:32] <ProTexHD> http://paste.ubuntu.com/14212863/
#111 [03:32] <ProTexHD> http://paste.ubuntu.com/14212863/mein minecraft geht nicht
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#118 [03:39] <Scrub> When I try to connect to my Minecraft Realms server I get invalid session ID (401) Already logged in & out and checked to see if there was another instance of MC running and there wasn't. Still not working despite working a few hours earlier
#119 [03:39] <MainRivenTop> why i see error 401 in minecraft realms when i want play
#120 [03:40] <Scrub> ty m8 that really helped me
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#122 [03:40] <ProTexHD> http://paste.ubuntu.com/14212916/ MEIN MINECRAFT GHET NICHT
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#125 [03:41] <ProTexHD> http://paste.ubuntu.com/14212916/ MEIN MINECRAFT GHET NICHT
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#129 [03:43] <Mary> when I try to play on realms it says: An error occured 401 invalid session id - what to do?
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#131 [03:44] <ProTexHD> http://paste.ubuntu.com/14212916/ MEIN MINECRAFT GHET NICHT
#132 [03:44] <ROBINCRAFT> Bonjour, j'essaie d'installer le jeu sur le PC de mon fils, le téléchargement s'est bien effectué mais impossible de lancer le jeu et ce message apparaît : Pixel Format Not Accelerated
#133 [03:45] <nadmick> Google Play crashed as soon as I paid for minecraft, so it didn't download. Any idea how to download it without paying again?
#134 [03:45] <MainRivenTop> robincraft . faut ecrire en anglaide preferance
#135 [03:46] <ROBINCRAFT> le lien pour le rapport est paste.ubuntu.com/14214880/
#136 [03:46] <ROBINCRAFT> i*m sorry but my english is not very good
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#139 [03:47] <urnan> cannot connect to minecraft realms error 401
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#142 [03:49] <ProTexHD> http://paste.ubuntu.com/14212916/ MEIN MINECRAFT GHET NICHT
#143 [03:49] <urnan> *ahem* cannot connect to minecraft realms error 401
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#146 [03:50] <helppl0x> i cannot connect to my realms server error 401
#147 [03:52] <Howdo3002> video card problem update ok .windows 10
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#149 [03:52] <slydge> HAving trouble login in to realms
#150 [03:52] <helppl0x> no it's not a video problem because i was playing it an hour ago
#151 [03:53] <slydge> invalid session id
#152 [03:54] <helppl0x> i cannot login to realms invalid session id error 401
#153 [03:55] <ProTexHD> http://paste.ubuntu.com/14212916/ MEIN MINECRAFT GHET NICHT
#154 [03:55] <helppl0x> ?
#155 [03:55] <ProTexHD> http://paste.ubuntu.com/14212916/ MEIN MINECRAFT GHET NICHT
#156 [03:55] <ProTexHD> http://paste.ubuntu.com/14212916/ MEIN MINECRAFT GHET NICHT
#157 [03:55] <ProTexHD> http://paste.ubuntu.com/14212916/ MEIN MINECRAFT GHET NICHT
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#160 [03:55] <ProTexHD> http://paste.ubuntu.com/14212916/ MEIN MINECRAFT GHET NICHT
#161 [03:55] <helppl0x> this support chat is amazing
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#163 [03:56] <Jerm> Hello. I am having realm issues. I am reciving a 401 error which states "Invalid session id"
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#166 [03:56] <helppl0x> you should try logging out then back in. that worked for me a few times however it doesn't anymore
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#168 [03:57] <ProTexHD> http://paste.ubuntu.com/14212916/ MEIN MINECRAFT GHET NICHT
#169 [03:57] <ProTexHD> http://paste.ubuntu.com/14212916/ MEIN MINECRAFT GHET NICHT
#170 [03:57] <ProTexHD> http://paste.ubuntu.com/14212916/ MEIN MINECRAFT GHET NICHT
#171 [03:57] <slydge> So ni help?
#172 [03:57] <Howdo3002> http://paste.ubuntu.com/14213048/
#173 [03:57] <ProTexHD> yes
#174 [03:57] <Jerm> I have logged in and out multiple times, still no luck =\
#175 [03:58] <helppl0x> is realms down or something?
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#177 [03:59] <Jerm> On the website, it states that all services are in solid working condition
#178 [03:59] <helppl0x> does it work for you?
#179 [03:59] <Jerm> no.
#180 [03:59] <Jerm> thats why im here
#181 [03:59] <helppl0x> well i'm here for that too
#182 [04:00] <Jerm> oh okay, you are experiencing the same issue?
#183 [04:00] <helppl0x> yep
#184 [04:00] <Jerm> 401, "Invalid session id"
#185 [04:00] <helppl0x> exactly the same
#186 [04:00] <Jerm> must be Minecraft then
#187 [04:00] <helppl0x> that's what i'm starting to think
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#189 [04:01] <Jerm> Good to know, now I know its not just me
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#191 [04:02] <helppl0x> well good luck guys hopefully the servers go back up soon
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#194 [04:03] <gecko> Hello, I'm having 401 problems with realms. I'm using Vanilla Minecraft, no resource pack, las=test version. I've already logged in and out of my account and restarted the game. I have also played it fine yesterday and I haven't restarted or changed anything new in my system. (Other than installing Armello) Help?
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#199 [04:04] <E_Rock> Hey having a problem... I am trying to get into Realms and it keeps telling me "An error occurred (401): Invalis session id"
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#203 [04:04] <E_Rock> I have checked the help page and everything looks to be up...
#204 [04:06] <slydge> so spam their twitter account and maybe we'll get some info
#205 [04:06] <Jerm> Having the same issue. It must be their servers
#206 [04:07] <Howdo3002> Howdo3002 videocard problem http://paste.ubuntu.com/14213048/ somebody?
#207 [04:07] <Mythicalfreeze67> Hi there, Pixel Format Not Accelerated - I've updated the drivers but still get this error. Any suggestions please? http://paste.ubuntu.com/14212991/
#208 [04:08] <gecko> I've already tweeted on the 401 error, no reply yet.
#209 [04:08] <Mary> same error for med on realms
#210 [04:08] <Mary> same error för me in realms
#211 [04:09] <Howdo3002> mythicalfreeze67 same problem here
#212 [04:10] <Howdo3002> windows 10?
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#214 [04:11] <slydge> Happy holidays, Realms down -.- cheers from mojang
#215 [04:11] <E_Rock> i am on win 7
#216 [04:11] <tiikeri9> I can't connect to minecraft realms and it says ''An error occurred (401): Invalid session id
#217 [04:12] <E_Rock> yup something must be going on with the server...
#218 [04:12] <E_Rock> I was on a few hours ago
#219 [04:12] <tiikeri9> okay
#220 [04:12] <tiikeri9> thanks man
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#222 [04:13] <E_Rock> no clue like Slydge said someone spam thier twitter...
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#226 [04:15] <Howdo3002> videocard problem http://paste.ubuntu.com/14213048/
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#230 [04:18] <MK33GAMER> HELP: I can't login to my minecraft/mojang account. I bought the game and when I reset the password it still doesn't let me
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#235 [04:20] <kimsomfan> Hello! I can't get into my realm (trial one) i get an error message "An error occurred (401)" Invalid session id, anyone ?
#236 [04:20] <ProTexHD> http://paste.ubuntu.com/14212916/
#237 [04:21] <MK33GAMER> I can't login to my minecraft/mojang account. I bought the game and when I reset the password it still doesn't let me
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#240 [04:21] <E_Rock> I think there is something going on with the realm....
#241 [04:21] <E_Rock> I am trying to twitter them...
#242 [04:22] <Mythicalfreeze67> Windows 7
#243 [04:22] <E_Rock> yup
#244 [04:22] <kimsomfan> oh e rock, are you getting the same message as me ?
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#246 [04:22] <E_Rock> yup
#247 [04:23] <E_Rock> seems like there are a lot of people getting it.
#248 [04:23] <MK33GAMER> I can't login to my minecraft/mojang account. I bought the game and when I reset the password it still doesn't let me
#249 [04:23] <E_Rock> MK i wish I knew what to tell you but I don't....
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#253 [04:25] <MK33GAMER> ok
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#260 [04:27] <ProTexHD> http://paste.ubuntu.com/14212916/
#261 [04:27] <ProTexHD> http://paste.ubuntu.com/14212916/ mein minecraft crasch
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#263 [04:28] <the_tree> http://paste.ubuntu.com/14213190/
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#265 [04:29] <kimsomfan> e_rock, did you find any information?
#266 [04:30] <E_Rock> not yet
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#268 [04:30] <the_tree> can someone help me as my pixel format is not accelerated - http://paste.ubuntu.com/14213190/
#269 [04:30] <E_Rock> although now it says "An error occurred (503): Retry operation"
#270 [04:31] <kimsomfan> im still getting the same one
#271 [04:31] <Howdo3002> same here "the tree" http://paste.ubuntu.com/14213048/
#272 [04:31] <E_Rock> yup back to that one again...
#273 [04:31] <Grrwahrr> Anyone having the 401 Error if they click on Realms?
#274 [04:31] <Howdo3002> i have windows 10
#275 [04:32] <the_tree> me too
#276 [04:33] <Howdo3002> where are you from?
#277 [04:33] <Howdo3002> do you speak dutch?
#278 [04:33] <the_tree> nope
#279 [04:33] <E_Rock> nope
#280 [04:33] <the_tree> from ireland
#281 [04:34] <Howdo3002> belgium
#282 [04:34] <E_Rock> japan
#283 [04:34] <Howdo3002> videocard update ok mobile intel 4 series
#284 [04:35] <the_tree> can someone help????????????
#285 [04:35] <kimsomfan> e rock, i got 503 now too
#286 [04:37] * omar [omar@notlogged] has joined #minecrafthelp
#287 [04:38] <Howdo3002> maybe videocard not strong enough
#288 [04:38] * Supernova_ [Supernova_@notlogged] has joined #minecrafthelp
#289 [04:38] <Supernova_> My minecraft launcher won't launch the game no matter what I do, how do i fix it?
#290 [04:39] * julienko [julienko@notlogged] has joined #minecrafthelp
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#293 [04:41] * julienko [julienko@notlogged] has quit. (Client Quit)
#294 [04:41] <Howdo3002> is this the official help desk??
#295 [04:41] <E_Rock> nope
#296 [04:41] * Clock [Clock@notlogged] has joined #minecrafthelp
#297 [04:41] <Howdo3002> E rock, no?
#298 [04:42] * Supernova_ [Supernova_@notlogged] has quit. (Client Quit)
#299 [04:42] <E_Rock> I haven't seen anyone on here officially yet...
#300 [04:42] <E_Rock> at least with answers...
#301 [04:42] <Howdo3002> zzzzzzzzzzzzzzzzzzzzzzzz
#302 [04:43] <rymate1234> this is a community support channel ran by volunteers
#303 [04:43] <Howdo3002> ok respect
#304 [04:43] <ProTexHD> http://paste.ubuntu.com/14212916/ mein minecraft crasch
#305 [04:43] <ProTexHD> http://paste.ubuntu.com/14212916/ mein minecraft crasch
#306 [04:43] <ProTexHD> http://paste.ubuntu.com/14212916/ mein minecraft crasch
#307 [04:43] <ProTexHD> http://paste.ubuntu.com/14212916/ mein minecraft crasch
#308 [04:44] * Absol kicked ProTexHD from #minecrafthelp (Reason: roTexHD :Stop spamming)
#309 [04:44] <E_Rock> yes no disrespect meant...
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#312 [04:44] <ProTexHD> http://paste.ubuntu.com/14212916/ mein minecraft creach
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#315 [04:45] <rymate1234> E_Rock, Howdo3002 just had a look at your dxdiags - looks like you'll need to downgrade, as the Mobile Intel 4 Series graphics isn't supported on windows 10
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#317 [04:45] <ProTexHD> http://paste.ubuntu.com/14212916/ mein minecraft creach
#318 [04:45] <E_Rock> i am in win 7
#319 [04:46] * xLessie [xLessie@notlogged] has joined #minecrafthelp
#320 [04:46] <rymate1234> sorry clicked wrong dxdiag
#321 [04:46] <rymate1234> E_Rock, what was your issue again?
#322 [04:46] <E_Rock> no worries...
#323 [04:47] <E_Rock> I just can't get into realms it says invalid session id....
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#325 [04:47] * MainRivenTop [MainRivenTop@notlogged] has joined #minecrafthelp
#326 [04:47] <rymate1234> have you tried restarting minecraft?
#327 [04:47] <MainRivenTop> error 401
#328 [04:47] <E_Rock> yup restarted the launcher and the computer
#329 [04:48] <MainRivenTop> realy ?
#330 [04:48] <E_Rock> even tried the router...
#331 [04:48] <Clock> see https://bugs.mojang.com/browse/MC-94820 - mojang having trouble, you'll have to wait it out
#332 [04:50] <ProTexHD> http://paste.ubuntu.com/14212916/ mojang having trouble, you'll have to wait it out
#333 [04:50] <Clock> ProTexHD, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#334 [04:50] <E_Rock> thx Clock...
#335 [04:51] <Clock> .m
#336 [04:51] <PangeaBot> (Clock) 03Online: Login, Session, Skins, Website, Realms
#337 [04:51] * MainRivenTop [MainRivenTop@notlogged] has quit. (Ping timeout: 204 seconds)
#338 [04:52] <E_Rock> any idea how long it takes to fix these things?
#339 [04:52] <rymate1234> well it's boxing day, so I'd say longer than usual
#340 [04:53] <E_Rock> lol
#341 [04:53] * BlickjeCola [BlickjeCola@notlogged] has joined #minecrafthelp
#342 [04:54] <Galaxy_2Alex> Yes, since it's also a public holiday in Sweden as far as I know
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#344 [04:56] * Clock [Clock@notlogged] has quit. (Ping timeout: 192 seconds)
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#349 [04:58] <ProTexHD> thv
#350 [04:58] <ProTexHD> thx
#351 [04:58] * MainRivenTop [MainRivenTop@notlogged] has joined #minecrafthelp
#352 [04:58] <MainRivenTop> no it doent work
#353 [04:58] <SkellyKid> Help my realm isn't working :/ its saying An error eccurred (401) Invalid session id
#354 [04:58] <rymate1234> MainRivenTop, SkellyKid see https://bugs.mojang.com/browse/MC-94820
#355 [04:59] <rymate1234> it's a known bug
#356 [04:59] <SkellyKid> oh
#357 [04:59] <SkellyKid> k
#358 [04:59] <SkellyKid> thanks
#359 [04:59] <Galaxy_2Alex> Yes, there are issues with Realms at the moment. https://bugs.mojang.com/browse/MC-94820
#360 [04:59] <SkellyKid> so when do they fix it or u guys dont know
#361 [04:59] <Galaxy_2Alex> No, we don't know when it will be fixed.
#362 [04:59] * BlickjeCola [BlickjeCola@notlogged] has quit. (Ping timeout: 204 seconds)
#363 [05:00] <SkellyKid> kk
#364 [05:00] <MainRivenTop> =(
#365 [05:00] <SkellyKid> :/
#366 [05:01] * BlickjeCola__ [BlickjeCola__@notlogged] has quit. (Ping timeout: 204 seconds)
#367 [05:01] <Clock> https://pbs.twimg.com/media/CXB1BNaWMAAzjjh.jpg
#368 [05:02] <MainRivenTop> otherwise that would have to play on a server
#369 [05:02] * caracara [caracara@notlogged] has joined #minecrafthelp
#370 [05:02] <Galaxy_2Alex> Mojang is already working on fixing it, so just wait for a bit.
#371 [05:02] <rymate1234> still, at least these realms issues aren't as bad as steam yesterday
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#375 [05:03] <SkellyKid> i holpe they fix it veruy fast :D xD
#376 [05:03] <SkellyKid> very*
#377 [05:03] <MainRivenTop> XD
#378 [05:03] * caracara [caracara@notlogged] has joined #minecrafthelp
#379 [05:04] <SkellyKid> beacuse i was building steve holding a house thats an epic build and i wanaa finish it so badly
#380 [05:04] <MainRivenTop> excep that merry christmas
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#384 [05:06] <Howdo3002> http://paste.ubuntu.com/14213048/ somebody to help
#385 [05:06] <Galaxy_2Alex> Howdo3002, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#386 [05:07] * hajsi123 [hajsi123@notlogged] has joined #minecrafthelp
#387 [05:07] <alisson57> ok
#388 [05:07] * hajsi123 [hajsi123@notlogged] has quit. (Client Quit)
#389 [05:08] <Galaxy_2Alex> alisson57, Only messages starting with your Username (like this: "YourUsername, please follow these instrctions") are for you, please ignore any instructions not directed at you.
#390 [05:08] <Galaxy_2Alex> alisson57, How can we assist you?
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#396 [05:21] <Gabbey> Im trying to go onto minecraft realms but it says error 401 session valid? any ideas?
#397 [05:21] <Galaxy_2Alex> Gabbey, Mojang is already in the process of fixing this issue.
#398 [05:22] <Galaxy_2Alex> Gabbey, You will have to wait for them to resolve it. More information: https://bugs.mojang.com/browse/MC-94820
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#400 [05:22] <Gabbey> Okay thankyou for your help ;)
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#403 [05:23] <Gabbey> So i can't play minecraft realms until its fixed?
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#406 [05:24] <GreyVulpine> Gabbey - Correct
#407 [05:24] <Gabbey> Okay thankyou :/
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#410 [05:26] * _StarLines_ [_StarLines_@notlogged] has joined #minecrafthelp
#411 [05:27] <_StarLines_> hi
#412 [05:27] * Jademalo [Jademalo@notlogged] has joined #minecrafthelp
#413 [05:27] <_StarLines_> i can't go onto minecraft realms i get an error occured 401: invalid session id
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#416 [05:28] <Equinox> Hey, i'm having trouble updating my drivers after installing a new graphics card (no games will run without these updates.) help appreciated
#417 [05:28] <_StarLines_> i can't go onto minecraft realms i get an error occured 401: invalid session id
#418 [05:28] * JolokHD [JolokHD@notlogged] has joined #minecrafthelp
#419 [05:28] <_StarLines_> anyone got ideas how to dix it ? D:
#420 [05:29] * JolokHD [JolokHD@notlogged] has quit. (Client Quit)
#421 [05:30] <Galaxy_2Alex> _StarLines_, Mojang is already in the process of fixing this issue. You will have to wait for them to resolve it. More information: https://bugs.mojang.com/browse/MC-94820
#422 [05:30] <Galaxy_2Alex> Equinox, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#423 [05:31] <_StarLines_> oh so its a realms issue and not an issue on my end ? :p
#424 [05:31] <Galaxy_2Alex> _StarLines_, Yes, correct.
#425 [05:32] <_StarLines_> oh ok i was getting worried
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#435 [05:38] <JJ> I just launched minecraft and tryed to use realms but it is juat giving me an error code and ya HALP PLEASE
#436 [05:38] <Galaxy_2Alex> JJ, Mojang is already in the process of fixing this issue. You will have to wait for them to resolve it. More information: https://bugs.mojang.com/browse/MC-94820
#437 [05:38] <Nasserff_q8> Hey ihave problem'\
#438 [05:39] <Galaxy_2Alex> Nasserff_q8, Hello, how can I help with that problem?
#439 [05:39] <Nasserff_q8> its on minecraft pe
#440 [05:39] <JJ> well i need my realm very soon so ya
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#443 [05:41] <Galaxy_2Alex> Nasserff_q8, yes, go on.
#444 [05:42] <EricLane> I have tried logging in and it wont work. I tried resetting password and still will not work
#445 [05:42] <Galaxy_2Alex> ??> EricLane login/throttle
#446 [05:42] <Absol> EricLane: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#447 [05:42] <Absol> EricLane: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#448 [05:42] <EricLane> Yes, I tried twice, then reset password and retried and still wont work.
#449 [05:43] <Galaxy_2Alex> EricLane, Read and do what Absol said.
#450 [05:43] <EricLane> I understand but the third try should have worked because I used my updated password.
#451 [05:44] <EricLane> Please help.
#452 [05:44] <EricLane> I used my Email as login and my updated password...
#453 [05:44] <JJ> WAIT 3 HOURS THEN RESET YOUR PASSWORD!!
#454 [05:44] * slydge [slydge@notlogged] has quit. (Quit: Web client closed)
#455 [05:44] <Galaxy_2Alex> EricLane, You probably mistyped the third time. You'll have to wait, because as Absol said, the lockout is automatic and cannot be overridden.
#456 [05:44] <Galaxy_2Alex> JJ, No need to shout please.
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#459 [05:45] <JJ> sorry
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#466 [05:52] <Howdo3002> http://paste.ubuntu.com/14213048/
#467 [05:52] <Galaxy_2Alex> Howdo3002, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#468 [05:52] * CrazyLady [CrazyLady@notlogged] has joined #minecrafthelp
#469 [05:53] <Howdo3002> thx men
#470 [05:54] <Howdo3002> i downgrade the system
#471 [05:54] * giorgi110 [giorgi110@notlogged] has joined #minecrafthelp
#472 [05:54] <giorgi110> hi
#473 [05:54] <CrazyLady> Hello. I've just bought the Minecraft download for Windows which loaded fine. I then tried to download the CrazyCraft MOD and when all seemed to be downloading ok, I received the 'Java Virtual Machine Launcher, Error: Could not create the Java Virtual Machine, Error: A fatal exception has occurred. Program will exit.' What does this mean and how can I resolve it? I am not very geeky so please be gentle :)
#474 [05:54] <Galaxy_2Alex> giorgi110, Hello.
#475 [05:55] <Galaxy_2Alex> ??> CrazyLady mods
#476 [05:55] <Absol> CrazyLady: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#477 [05:55] <Absol> CrazyLady: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#478 [05:55] <giorgi110> hi galaxy
#479 [05:56] <CrazyLady> Ok, Thanks Absol.
#480 [05:56] <giorgi110> am dowloand minecraft 1.7.2 but pix problem
#481 [05:56] <Galaxy_2Alex> ??> giorgi110 launcher/crash-log
#482 [05:56] <Absol> giorgi110: We need to see your crash log, which appears after a crash.
#483 [05:56] <Absol> giorgi110: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#484 [05:56] <giorgi110> am dowloand minecraft file.ge
#485 [05:57] <Galaxy_2Alex> giorgi110, Have you bought the game?...
#486 [05:57] <giorgi110> yes
#487 [05:57] <Galaxy_2Alex> giorgi110, Okay, follow the instructions from Absol then.
#488 [05:57] <giorgi110> but can't open
#489 [05:57] <CrazyLady> Yes I bought the game as in £17.99 to download it.
#490 [05:57] <Galaxy_2Alex> CrazyLady, Only messages starting with your Username (like this: "YourUsername, please follow these instrctions") are for you, please ignore any instructions not directed at you.
#491 [05:57] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
#492 [05:57] <giorgi110> am free dowloand
#493 [05:58] <Galaxy_2Alex> giorgi110, Again: Follow the instructions Absol gave you.
#494 [05:58] * crashinminecraft [crashinminecraft@notlogged] has joined #minecrafthelp
#495 [05:58] <giorgi110> ok
#496 [05:59] * Jademalo [Jademalo@notlogged] has quit. (Ping timeout: 190 seconds)
#497 [05:59] <crashinminecraft> java.lang.nullpointerexception: group
#498 [06:00] * woodsvoyage3601 [woodsvoyage3601@notlogged] has joined #minecrafthelp
#499 [06:00] <Galaxy_2Alex> crashinminecraft, What Antivirus program are you using?
#500 [06:00] <crashinminecraft> avast
#501 [06:01] <giorgi110> pix problem
#502 [06:01] <crashinminecraft> ??
#503 [06:01] <Galaxy_2Alex> ??> crashinminecraft tools/hjt
#504 [06:01] <Absol> crashinminecraft: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#505 [06:01] <Absol> crashinminecraft: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#506 [06:01] <giorgi110> am dowloand minecraft 1.7.2 but computer teel pix problem
#507 [06:01] <crashinminecraft> i hope it works :'(
#508 [06:01] <Galaxy_2Alex> ??> giorgi110 launcher/crash-log
#509 [06:01] <Absol> giorgi110: We need to see your crash log, which appears after a crash.
#510 [06:01] <Absol> giorgi110: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#511 [06:02] <Galaxy_2Alex> giorgi110, Follow the instructions Absol just gave you again, if you can't follow then, I won't be able to help you.
#512 [06:02] <Galaxy_2Alex> giorgi110, wait, so you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#513 [06:02] <Galaxy_2Alex> *do
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#515 [06:02] <giorgi110> ok thanks guy
#516 [06:02] <giorgi110> bye
#517 [06:03] <Galaxy_2Alex> Regarding the Realms issue: Restart your client, the issue has been resolved!
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#524 [06:08] <woodsvoyage3601> I need to move Minecraft from one user account to another on samePC - can it be done?
#525 [06:09] <Galaxy_2Alex> woodsvoyage3601, Yes, copy the .minecraft folder, which Absol will show you how to get to, from one User to the other.
#526 [06:09] <Galaxy_2Alex> ??> woodsvoyage3601 launcher/.minecraft
#527 [06:09] <Absol> woodsvoyage3601: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#528 [06:09] <Galaxy_2Alex> woodsvoyage3601, Alternatively:
#529 [06:09] <Galaxy_2Alex> ??> woodsvoyage3601 win/.minecraft
#530 [06:09] <Absol> woodsvoyage3601: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#531 [06:10] * dooj [dooj@notlogged] has joined #minecrafthelp
#532 [06:11] <woodsvoyage3601> Thanks Absol and Galaxy_2Alex I thought it could be done.
#533 [06:11] <Galaxy_2Alex> woodsvoyage3601, You're welcome.
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#537 [06:14] <nberry13> my miencrft has gone and i was using it this mornung but now it isnt working i dont nkow what to do
#538 [06:14] <Galaxy_2Alex> nberry13, What happens if you try to start it?
#539 [06:15] <nberry13> it ask for my password and username but when i put the correct one it doesnt work
#540 [06:15] <Galaxy_2Alex> ??> nberry13 login/throttle
#541 [06:15] <Absol> nberry13: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#542 [06:15] <Absol> nberry13: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#543 [06:15] <Galaxy_2Alex> nberry13, What is your Minecraft Username?
#544 [06:15] * Diomont_PvP [Diomont_PvP@notlogged] has quit. (Quit: Web client closed)
#545 [06:16] <nberry13> nberry13
#546 [06:16] * LUCAS [LUCAS@notlogged] has joined #minecrafthelp
#547 [06:16] <Galaxy_2Alex> nberry13, Make sure that, after those 3 hours, you use your E-Mail Adress to log in, not your Username.
#548 [06:17] <CrazyLady> exit
#549 [06:17] <CrazyLady> logout
#550 [06:17] <CrazyLady> logout
#551 [06:17] * CrazyLady [CrazyLady@notlogged] has left #minecrafthelp
#552 [06:17] <nberry13> but it says no user found
#553 [06:17] <nberry13> when i was just using it this morning
#554 [06:18] <Galaxy_2Alex> nberry13, Wait three hours, then reset your password, then try again.
#555 [06:18] <dooj> Hey all. Just bought minecraft for my 8yo and having troubles getting it to start correctly. Error log file is here http://paste.ubuntu.com/14213581/ error appears to be related to outdated video driver (intel) so I tried updating and keep getting "catostrophic error" aaarrggh. Its an oldish PC but sruprised Im having these problems....can anyone assist....? ;)
#556 [06:19] <Galaxy_2Alex> dooj, First off, even with a proper driver, which will be hard to come by with an HP laptop, your system is too old to play the latest versions of Minecraft, and would only be able to play versions 1.7.2 and below.
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#561 [06:21] <dooj> thanks galaxy 2alex. Based on this then can I (should I) download 1.7.2? Do you know if functionality of the old version is going to be in the ballpark?
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#564 [06:22] <moyses> fd
#565 [06:22] <Galaxy_2Alex> dooj, It's not particularly bad (just one major version behind), but your child won't be able to play on most servers since they are all on another version.
#566 [06:23] <moyses> pixel format not acelarated
#567 [06:23] * pedrovitor [pedrovitor@notlogged] has joined #minecrafthelp
#568 [06:23] <Galaxy_2Alex> dooj, Also, you might still need a driver, but you can try 1.7.2 now to see if it works without.
#569 [06:23] <Galaxy_2Alex> moyses, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#570 [06:23] <Galaxy_2Alex> ??> dooj launcher/change-version
#571 [06:23] <Absol> dooj: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#572 [06:23] <moyses> how
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#574 [06:24] <Galaxy_2Alex> moyses, please give us the link (URL) to your DxDiag by posting it into this chatroom.
#575 [06:24] * Nasserff_q8 [Nasserff_q8@notlogged] has quit. (Ping timeout: 204 seconds)
#576 [06:25] <nberry13> im not getting the email the reset password
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#579 [06:25] <Galaxy_2Alex> nberry13, You'll have to wait three hours first.
#580 [06:25] * rgrgrgrgrg [rgrgrgrgrg@notlogged] has joined #minecrafthelp
#581 [06:26] <nberry13> i nkow but when i used my email it just came on and then when i used my outlook it didnt work
#582 [06:26] <Galaxy_2Alex> nberry13, Make sure to check all the folders in your mail account. Also, it sometimes take up to an hour for an E-Mail to arrive
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#585 [06:27] <nberry13> also there was this person that said we are giving out free capes
#586 [06:27] <nberry13> on minectrfat
#587 [06:28] <Galaxy_2Alex> nberry13, Ahh, you fell for a scam.
#588 [06:28] <Galaxy_2Alex> nberry13, Did you log in somewhere to supposedly receive a cape?
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#591 [06:31] <dooj> alright just trying 1.7.2. hope it works. By the way if he jumps on a different PC to play, do you know if the old game version follow the user profile onto the other PC or is it specific to the old PC only?
#592 [06:31] <moyses> pixel format not accelarated
#593 [06:31] <moyses> pls help
#594 [06:31] <Galaxy_2Alex> dooj, No, the game versions can be set individually on each PC.
#595 [06:32] <Galaxy_2Alex> moyses, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#596 [06:32] <moyses> yes
#597 [06:32] * NinjagoMaster008 [NinjagoMaster008@notlogged] has joined #minecrafthelp
#598 [06:32] <NinjagoMaster008> hi
#599 [06:32] <moyses> whats url
#600 [06:32] <Galaxy_2Alex> ??> moyses win/dxdiag
#601 [06:32] <Absol> moyses: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#602 [06:32] <Galaxy_2Alex> NinjagoMaster008, Hello.
#603 [06:32] <NinjagoMaster008> can i have help
#604 [06:32] <nberry13> yeah i did
#605 [06:32] <Galaxy_2Alex> NinjagoMaster008, Sure, if you tell me what your issue is.
#606 [06:33] <NinjagoMaster008> when i click play to get onto minecraft it says it wont work
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#610 [06:33] <Galaxy_2Alex> nberry13, Alright... contact Mojang with your transaction ID and tell them your situation (that you entered your login data on a scam page).
#611 [06:33] <Galaxy_2Alex> ??> nberry13 account/trans-id
#612 [06:33] <Absol> nberry13: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#613 [06:33] <Galaxy_2Alex> ??> nberry13 account/send-email
#614 [06:33] <Absol> nberry13: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#615 [06:33] <Absol> nberry13: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#617 [06:33] <Galaxy_2Alex> NinjagoMaster008, Is there any kind of crash log coming up?
#618 [06:33] <dooj> oh dear 1.7.2 gave me the same error. do I try an older version....?
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#620 [06:34] <NinjagoMaster008> yes
#621 [06:34] <Galaxy_2Alex> dooj, No, you do the following:
#622 [06:34] <nberry13> transaction id
#623 [06:34] <NinjagoMaster008> at the tops it says minecraft crash report
#624 [06:34] <Galaxy_2Alex> ??> dooj oem/hp/product-number
#625 [06:34] <Absol> dooj: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#626 [06:34] <Absol> dooj: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#627 [06:34] <nberry13> whats that
#628 [06:34] * Clock [Clock@notlogged] has quit. (Ping timeout: 195 seconds)
#629 [06:34] <Galaxy_2Alex> ??> NinjagoMaster008 launcher/crash-log
#630 [06:34] <Absol> NinjagoMaster008: We need to see your crash log, which appears after a crash.
#631 [06:34] <Absol> NinjagoMaster008: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#632 [06:34] <Galaxy_2Alex> nberry13, Absol just gave you all the information you need (the messages from it starting with your Username)
#633 [06:35] <NinjagoMaster008> what do i do to find out
#634 [06:35] <Galaxy_2Alex> NinjagoMaster008, Absol just gave you the information you need.
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#636 [06:35] <NinjagoMaster008> k
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#639 [06:36] <NinjagoMaster008> http://paste.ubuntu.com/
#640 [06:36] <nberry13> i used a prepaid card
#641 [06:36] * melih__68 [melih__68@notlogged] has joined #minecrafthelp
#642 [06:36] <Galaxy_2Alex> nberry13, Then the prepaid code is your transaction ID.
#643 [06:37] <NinjagoMaster008> how do i give u the link to show u my problem
#644 [06:37] <Galaxy_2Alex> NinjagoMaster008, First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.#
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#646 [06:38] <dooj> FN+Esc works. Are we talking HP Campaq 6910p? or CND8312TCV...?
#647 [06:38] <nberry13> how do i get Adyen
#648 [06:38] <NinjagoMaster008> here it is
#649 [06:39] <NinjagoMaster008> http://paste.ubuntu.com/14213707/
#650 [06:39] <Galaxy_2Alex> dooj, One more moment
#651 [06:39] <Galaxy_2Alex> nberry13, Sorry?
#652 [06:40] <NinjagoMaster008> http://paste.ubuntu.com/14213707/
#653 [06:40] <Galaxy_2Alex> NinjagoMaster008, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#654 [06:40] <NinjagoMaster008> k
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#657 [06:42] <Galaxy_2Alex> dooj, Might take a few minutes, going to have a chat with an "HP Technician" to get your proper driver since they don't offer them publicly.
#658 [06:42] <nberry13> whats the website to get minecraft back
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#660 [06:43] <nberry13> iv got the transaction ode
#661 [06:43] <Galaxy_2Alex> ??> nberry13 account/send-email
#662 [06:43] <Absol> nberry13: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#663 [06:43] <Absol> nberry13: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#664 [06:43] * d0s3 is now away: Visit https://www.capsload.it/ every day!
#664 [06:43] <dooj> galaxy 2 alex, appreciate your help. My 8yo also says thanks!
#665 [06:44] <nberry13> whats the email or it
#666 [06:44] <Galaxy_2Alex> nberry13, Absol just gave you the information you need.
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#671 [06:47] <Galaxy_2Alex> dooj, Hm... might take a while, I'll tell you when I have the driver.
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#675 [06:50] <marvinWRK> http://paste.ubuntu.com/14213755/
#676 [06:51] <ggg30> hiall, i am trying to install minecraft on my new laptop and each time it starts to set up runtime the message "unable to start the minecraft environment, this is most likely caused b a corruption, please try to reinstall minecraft" any ideas hat can be done?
#677 [06:51] <Galaxy_2Alex> marvinWRK, One moment
#678 [06:51] <Galaxy_2Alex> ??> ggg30 win/reinst
#679 [06:51] <Absol> ggg30: You may need to reinstall the locally installed files that Minecraft puts into place.
#680 [06:51] <Absol> ggg30: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#681 [06:51] <marvinWRK> I have problem with graphic drivers on Windows 10
#682 [06:53] <Galaxy_2Alex> marvinWRK, Download and Install these drivers: https://downloadcenter.intel.com/download/25620/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-6th-Gen- AND http://www.nvidia.com/download/driverResults.aspx/96883/en-us
#683 [06:54] <marvinWRK> thnks
#684 [06:56] <marvinWRK> should i download bopth of them?
#685 [06:56] <marvinWRK> both
#686 [06:56] <Galaxy_2Alex> marvinWRK, Yes, download and install both.
#687 [06:57] <marvinWRK> ok thank you
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#689 [07:01] <ggg30> hi Absol there doesnt seem to be any minecraft files in that directory?
#690 [07:02] * Improbable [Improbable@notlogged] has joined #minecrafthelp
#691 [07:02] <Galaxy_2Alex> ggg30, Try the alternative launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#692 [07:02] <ggg30> thanks trying now
#693 [07:03] <dooj> standing by alex
#694 [07:03] <Improbable> When my download for minecraft had finished it came up with an error message "NPE Missing Files for Launch"
#695 [07:04] <Galaxy_2Alex> Improbable, Please put the full log on http://paste.ubuntu.com/
#696 [07:04] <Galaxy_2Alex> Improbable, And then give us the link to the paste
#697 [07:04] <Improbable> http://paste.ubuntu.com/14213855/
#698 [07:05] <Galaxy_2Alex> ??> Improbable launcher/log
#699 [07:05] <Absol> Improbable: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#700 [07:05] <Absol> Improbable: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#701 [07:06] <Improbable> Sorry, here it is http://paste.ubuntu.com/14213868/
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#704 [07:07] <Galaxy_2Alex> ??> Improbable win/reinst
#705 [07:07] <Absol> Improbable: You may need to reinstall the locally installed files that Minecraft puts into place.
#706 [07:07] <Absol> Improbable: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#711 [07:09] <Galaxy_2Alex> dooj, So am I... sorry for the waiting.
#712 [07:09] <Improbable> Thank you!
#713 [07:09] <dooj> all good....
#714 [07:11] * Nicole [Nicole@notlogged] has joined #minecrafthelp
#715 [07:11] <Nicole> holaa
#716 [07:11] <Galaxy_2Alex> Nicole, Hello
#717 [07:11] <Nicole> ;)
#718 [07:11] <Nicole> how are you ?
#719 [07:11] <Nicole> i do not speañ english
#720 [07:12] <Nicole> i do not speak english
#721 [07:12] <Galaxy_2Alex> Nicole, We only offer help in English.
#722 [07:12] <Nicole> ahh ok
#723 [07:12] <Nicole> :)))
#724 [07:12] <Galaxy_2Alex> Nicole, So either you use a translator, or find someone who we can work with ^^
#725 [07:13] <Nicole> no entendi que hay que hacer en lo de mineraft
#726 [07:13] <Galaxy_2Alex> Nicole, No.
#727 [07:13] <Nicole> quize jugar
#728 [07:13] <Galaxy_2Alex> Nicole, English only please.
#729 [07:13] <Galaxy_2Alex> ??> Nicole lang/es
#730 [07:13] <Absol> Nicole: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#731 [07:14] <Nicole> ok
#732 [07:14] * kawaiikiwi17 [kawaiikiwi17@notlogged] has joined #minecrafthelp
#733 [07:15] <Nicole> how you could start playing minecraft ?
#734 [07:15] <Galaxy_2Alex> Nicole, What happens if you try?
#735 [07:15] <Nicole> ??
#736 [07:15] <kawaiikiwi17> i am unable to connect to any servers and the error ' java.net.connectexception' keeps coming up, it isnt my firewall thats stopping it
#737 [07:15] <Galaxy_2Alex> kawaiikiwi17, What Antivirus program are you using?
#738 [07:16] <kawaiikiwi17> just windows 8 defence thing
#739 [07:16] <Galaxy_2Alex> ??> kawaiikiwi17 tools/hjt
#740 [07:16] <Absol> kawaiikiwi17: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#741 [07:16] <Absol> kawaiikiwi17: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#742 [07:16] <Nicole> oohw....
#743 [07:16] <Nicole> bye
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#745 [07:16] <kawaiikiwi17> wait what this is too confusing
#746 [07:17] <kawaiikiwi17> tools/hjt???4
#747 [07:17] <Galaxy_2Alex> kawaiikiwi17, Ignore messages starting with ??>, and follow the instructions from Absol starting with your username.
#748 [07:17] <kawaiikiwi17> is this safe or a scam or something?
#749 [07:18] <Galaxy_2Alex> kawaiikiwi17, No, it is not.
#750 [07:18] <Galaxy_2Alex> kawaiikiwi17, No, it is not.
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#754 [07:24] <putillo> el minecraft no me DAPA JUGAR INICIO SECION Y NO ME APARESE EL JUEGO
#755 [07:24] <Galaxy_2Alex> ??> putillo lang/es
#756 [07:24] <Absol> putillo: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
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#760 [07:28] <Emil> cant get my minecraft to work, what to do? http://paste.ubuntu.com/14213960/
#761 [07:29] <Galaxy_2Alex> Emil, Your system does not support Windows 8.1, you'll have to downgrade to at least Windows 7, or upgrade your hardware.
#762 [07:29] <Emil> ok thanks
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#769 [07:38] <jyecarson> how do i fix minecraft realms error 401 and 501
#770 [07:38] <Galaxy_2Alex> jyecarson, Restart your client.
#771 [07:39] <jyecarson> i did it still had that error
#772 [07:39] <Galaxy_2Alex> jyecarson, Relog on your launcher, restart your PC and router if that doesn't help.
#773 [07:40] * ff [ff@notlogged] has joined #minecrafthelp
#774 [07:40] <jyecarson> ive logged off my account turned my laptop off then on again that dident work but ill try restarting my router as well then
#775 [07:41] <jyecarson> thx
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#779 [07:42] <lllBananalll> when i join server this shows up java.lang.nullpointerexception
#780 [07:43] <lllBananalll> what should i do
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#786 [07:49] <HorizonZero> Hi When I try to play on my minrcraft, it says game has crashed. it has silly messages like - 'with love an nagic we trying to fix the problem.." but I can log in to another minecradft account on a different computer - Any ideas?
#787 [07:50] <HorizonZero> I have tried restarting my computer and relaunching the game, but the same message keeps comig up
#788 [07:51] <lllBananalll> hit your computer with banana, then delete .minecraft file and go play outside
#789 [07:51] <HorizonZero> funny
#790 [07:51] <lllBananalll> i really dont know what to do man
#791 [07:52] <HorizonZero> ok thanks
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#796 [07:54] <lllBananalll> im just sitting here waitin for an aswer
#797 [07:55] * Thegamingguy012 [Thegamingguy012@notlogged] has joined #minecrafthelp
#798 [07:55] <Thegamingguy012> I need help updating my Graphics Drivers
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#805 [07:58] <Thegamingguy012> Does anyone know how to update graphics drivers?
#806 [08:00] <lllBananalll> what drivers do you have
#807 [08:01] <Thegamingguy012> Mobils Intel(R) 4 Series Express Chipset Family (Microsoft Corporation -WDDM 1.1
#808 [08:02] <Galaxy_2Alex> Thegamingguy012, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#809 [08:02] <Galaxy_2Alex> lllBananalll, What Antivirus program are you using?
#810 [08:03] <Thegamingguy012> Oh, ok well I can go back and I have no idea
#811 [08:03] <lllBananalll> microsoft security essentials
#812 [08:04] <Galaxy_2Alex> lllBananalll, Does this also happen on this Minecraft server? mctest.ae97.net
#813 [08:04] <lllBananalll> nope only if i join my server
#814 [08:05] <Galaxy_2Alex> lllBananalll, What is the server IP? You can send it to me in a PM if you like, I will only check it, without logging in.
#815 [08:05] <Thegamingguy012> Thank You
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#817 [08:06] <lllBananalll> how do i sen you pm
#818 [08:06] <Galaxy_2Alex> lllBananalll, /msg <username> <message>
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#823 [08:09] <lllBananalll> 25.56.176.104
#824 [08:09] * Thegamingguy012 [Thegamingguy012@notlogged] has quit. (Ping timeout: 204 seconds)
#825 [08:09] <Galaxy_2Alex> lllBananalll, That is not a Minecraft Server, you probably did the port forwarding wrong
#826 [08:10] <lllBananalll> what did i do wrong
#827 [08:10] <Galaxy_2Alex> lllBananalll, I don't know, but it doesn't seem to be working.
#828 [08:10] <lllBananalll> welp
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#838 [08:18] <Hxrvey> it will not let me load up minecraft
#839 [08:19] <Galaxy_2Alex> Hxrvey, What happens if you try.
#840 [08:19] <Galaxy_2Alex> ?
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#843 [08:19] <Barrika75> hi, here is my dxdiag: http://paste.ubuntu.com/14214143/
#844 [08:20] <Hxrvey> i try loading up a version and then my minecraft crashes
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#847 [08:21] <Galaxy_2Alex> ??> Hxrvey launcher/log
#848 [08:21] <Absol> Hxrvey: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#849 [08:21] <Absol> Hxrvey: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#850 [08:21] <Galaxy_2Alex> ??> Hxrvey launcher/crash-log
#851 [08:21] <Absol> Hxrvey: We need to see your crash log, which appears after a crash.
#852 [08:21] <Absol> Hxrvey: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#853 [08:21] <Hxrvey> where do i type that
#854 [08:22] <Hxrvey> ok
#855 [08:22] <Galaxy_2Alex> Hxrvey, Follow the instructions Absol gave you.
#856 [08:22] <Barrika75> @Absol, could you help me? here is my dxdiag: http://paste.ubuntu.com/14214143/
#857 [08:22] * jacobbarnard_ [jacobbarnard_@notlogged] has joined #minecrafthelp
#858 [08:22] <Galaxy_2Alex> Barrika75, Your system does not support Windows 8, you'll have to downgrade to at least Windows 7 or buy a new system.
#859 [08:23] <jacobbarnard_> I need help http://pastebin.com/UZiDA8Rs
#860 [08:23] <Galaxy_2Alex> ??> jacobbarnard_ mods
#861 [08:23] <Absol> jacobbarnard_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#862 [08:23] <Barrika75> ok...sad to hear that...but tks
#863 [08:23] <Absol> jacobbarnard_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#864 [08:23] <Lanlan> I downloaded minecraft to applications but every time i try to open it, a message pops up saying, 'Unable to start minecraft, if you are running from a dmg, please drag to applications and try again.'
#865 [08:24] <Hxrvey> here is the URL: http://paste.ubuntu.com/14214318/
#866 [08:24] <Galaxy_2Alex> ??> Hxrvey win/dxdiag
#867 [08:24] <Absol> Hxrvey: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#868 [08:25] <Galaxy_2Alex> Lanlan, Try the alternative launcher: http://launcher.mojang.com/download/Minecraft_legacy.dmg
#869 [08:26] <Hxrvey> here you go http://paste.ubuntu.com/14214323/
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#873 [08:27] <Hxrvey> that was my crash report
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#875 [08:28] <jacobbarnard_> I need help http://pastebin.com/QS7rK9UT
#876 [08:28] <jacobbarnard_> http://pastebin.com/QS7rK9UT
#877 [08:28] <Xx_Xray51_YT> HO BISOGNO DI AGLIUTO http://paste.ubuntu.com/14214324/
#878 [08:29] <Xx_Xray51_YT> AIUTO*
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#880 [08:29] <Galaxy_2Alex> hold on
#881 [08:29] <Hxrvey> me
#882 [08:30] <jacobbarnard_> help ne http://pastebin.com/QS7rK9UT
#883 [08:30] <Galaxy_2Alex> everyone
#884 [08:30] <jacobbarnard_> help me http://pastebin.com/QS7rK9UT
#885 [08:30] <Galaxy_2Alex> jacobbarnard_, One moment
#886 [08:30] <Hxrvey> ok
#887 [08:30] <Galaxy_2Alex> Xx_Xray51_YT, One moment
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#889 [08:30] <jacobbarnard_> e
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#892 [08:31] <Xx_Xray51_YT> OK
#893 [08:31] <jacobbarnard_> help
#894 [08:31] <jacobbarnard_> sos
#895 [08:31] <Galaxy_2Alex> Hxrvey, Download and Install the Radeon Software: http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#896 [08:31] <Galaxy_2Alex> jacobbarnard_, Please wait one moment...
#897 [08:31] <Hxrvey> ok will that help
#898 [08:31] <jacobbarnard_> ok
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#900 [08:32] <LeoGamer_br> help my
#901 [08:32] <Galaxy_2Alex> jacobbarnard_, We only support the latest stable version, which is 1.8.9. Also, the issue is most likely because of the server you are connecting to.
#902 [08:33] <Galaxy_2Alex> Xx_Xray51_YT, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#903 [08:33] <Xx_Xray51_YT> grazie milleù
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#905 [08:33] <Hxrvey> Galaxy_2Alex will that software stop the crashing
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#907 [08:34] <Xx_Xray51_YT> Arrivederci e uon natale a tutti
#908 [08:34] <Galaxy_2Alex> Hxrvey, It should, yes.
#909 [08:34] <Galaxy_2Alex> Xx_Xray51_YT, English only please.
#910 [08:34] <Hxrvey> thank you
#911 [08:35] <Xx_Xray51_YT> ok
#912 [08:35] <Xx_Xray51_YT> one moment
#913 [08:35] <Xx_Xray51_YT> one moment
#914 [08:36] <Lanlan> Galaxy_2Alex, Now it wants me to get legacy java. I'm running OS X, why do I need legacy versions?
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#918 [08:38] <Galaxy_2Alex> Lanlan, What's the exact error message you get when trying with the original launcher (Minecraft.dmg)?
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#920 [08:39] <Xx_Xray51_YT> Galaxy
#921 [08:39] <Galaxy_2Alex> Xx_Xray51_YT, Yes?
#922 [08:39] <SweetRaccon> I can't open Minecraft, because appears a windows that says "Fix the problem" but I have all the drivers well, what can I do?
#923 [08:40] <Galaxy_2Alex> SweetRaccon, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#924 [08:40] <Lanlan> Unable to start minecraft, if you are running from a dmg, please drag to applications and try again.
#925 [08:40] <Galaxy_2Alex> Lanlan, Have you tried that?
#926 [08:40] <SweetRaccon> http://paste.ubuntu.com/14214387/
#927 [08:41] <Galaxy_2Alex> SweetRaccon, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#928 [08:41] <Galaxy_2Alex> SweetRaccon, Also, Minecraft is not supported on Netbooks anyway, they are far too weak.
#929 [08:42] <Lanlan> yes, on the link you showed me.
#930 [08:42] <Galaxy_2Alex> Lanlan, So you have the file in applications?
#931 [08:43] <SweetRaccon> Thanks
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#933 [08:43] <Lanlan> yes, but now it wants an older version of java, why?
#934 [08:44] <Galaxy_2Alex> Lanlan, Because it's an older version of the launcher.
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#938 [08:47] <Xx_Xray51_YT> How do I get from Windows 10 to 8.1 ? Thanks for interesting.
#939 [08:47] <Lanlan> galaxy_2alex, why am i using older anything. I have OSx and should be able to use most current versions of all.
#940 [08:47] <Galaxy_2Alex> Xx_Xray51_YT, With the way my instructions told you.
#941 [08:48] <Xx_Xray51_YT> I just says Windows 7 and 8.1
#942 [08:48] <Galaxy_2Alex> Lanlan, Ah yeah, sorry. This is a known bug that happens when you switch users on a Mac.
#943 [08:48] <Xx_Xray51_YT> only Windows 7
#944 [08:49] <Galaxy_2Alex> Xx_Xray51_YT, You need to downgrade to at least Windows 7 anyway.
#945 [08:49] <Xx_Xray51_YT> ah ok thanks a lot
#946 [08:50] <Galaxy_2Alex> Lanlan, https://bugs.mojang.com/browse/MCL-4011
#947 [08:50] <Xx_Xray51_YT> beckup but I have to do the same ?
#948 [08:51] <Galaxy_2Alex> Xx_Xray51_YT, Yes.
#949 [08:51] <Xx_Xray51_YT> :(
#950 [08:51] * ak [ak@notlogged] has joined #minecrafthelp
#951 [08:51] <Xx_Xray51_YT> okay so now I try
#952 [08:53] <ak> pixel format not acelerated?
#953 [08:53] <Xx_Xray51_YT> pear or other problem
#954 [08:53] <Galaxy_2Alex> ak, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#955 [08:53] <ak> http://paste.ubuntu.com/14214504/
#956 [08:53] <Xx_Xray51_YT> nn or enough space to do the beckup
#957 [08:53] <Galaxy_2Alex> ak, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#958 [08:54] <ak> its a desktop
#959 [08:54] <ak> ok thank you
#960 [08:56] <Xx_Xray51_YT> nn or enough space to do the beckup
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#962 [08:56] <Lololo> Hi my minecraft opens then crashes everytime i press play any help?
#963 [08:56] <ak> but i have windows 10
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#966 [08:57] <ak> galaxy 2 alex
#967 [08:58] * lol is now known as Guest37954
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#969 [08:58] <Galaxy_2Alex> ak, But your system does not support it.
#970 [08:58] <ak> oh ok i see
#971 [08:58] <Galaxy_2Alex> ??> Lololo launcher/crash-log
#972 [08:58] <Absol> Lololo: We need to see your crash log, which appears after a crash.
#973 [08:58] <Absol> Lololo: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#974 [08:59] * kawaiikiwi17 [kawaiikiwi17@notlogged] has joined #minecrafthelp
#975 [08:59] <kawaiikiwi17> ive wasted all my night and morning trying to fix this
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#978 [08:59] <kawaiikiwi17> i cant log onto any servers
#979 [09:00] <kawaiikiwi17> the error 'java.net.connectexception'
#980 [09:00] <Galaxy_2Alex> kawaiikiwi17, Try to log in onto this server please and tell me if it works: mctest.ae97.net
#981 [09:00] * tink5567 [tink5567@notlogged] has joined #minecrafthelp
#982 [09:01] <tink5567> i want a refund asap
#983 [09:01] <Galaxy_2Alex> tink5567, And why is that if I may ask?
#984 [09:01] <tink5567> like this wont download onto my computer and i need my money back
#985 [09:01] <kawaiikiwi17> yes that server has worked
#986 [09:02] <Galaxy_2Alex> tink5567, May I help you to fix your issues, or do you insist on a refund?
#987 [09:02] <tink5567> refund
#988 [09:02] * mcsack12 [mcsack12@notlogged] has joined #minecrafthelp
#989 [09:02] <kawaiikiwi17> the test swr
#990 [09:02] <Galaxy_2Alex> kawaiikiwi17, The issue is with the servers you are trying to connect to then.
#991 [09:02] <kawaiikiwi17> okay thankyou
#992 [09:02] <tink5567> i have a chrome computer and minecraft doesnt download onto this computer
#993 [09:02] <GreyVulpine> tink5567 - You can request a refund through: https://help.mojang.com/customer/portal/articles/359338
#994 [09:02] <tink5567> thank you sm
#995 [09:03] <Galaxy_2Alex> tink5567, However, you may want to read the refund policy beforehand.
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#997 [09:03] <mcsack12> Hi, I have recently upgraded to Windows 10, and my Minecraft gave me the Pixel Format Not Avaliable flag. I have followed the instructions, and it still does not work. The link to the dxdiag report on pastebin should be this: http://paste.ubuntu.com/14214566/
#998 [09:03] <Galaxy_2Alex> mcsack12, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
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#1000 [09:05] <mcsack12> ok, so if that is the case, would it be possible if I hardmod the computer to have a better graphics output?
#1001 [09:05] <Galaxy_2Alex> mcsack12, No, since it's a laptop.
#1002 [09:05] <Galaxy_2Alex> mcsack12, You'd need a new system.
#1003 [09:05] <mcsack12> gotcha. Thanks!
#1004 [09:05] <mcsack12> gotcha. Thanks!
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#1008 [09:07] <Galaxy_2Alex> dooj, Nope, HP refuses to assist me with this issue... you may be more successful though if you actually log on with that laptop.
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#1013 [09:08] <Galaxy_2Alex> dooj, Link should be http://hp.com/support
#1014 [09:08] <tink5567> how can i get a refind
#1015 [09:08] <tink5567> refund i mean
#1016 [09:09] <Galaxy_2Alex> tink5567, https://help.mojang.com/customer/portal/articles/359338
#1017 [09:09] <tink5567> i did and sent an email, do i always get a refund?????
#1018 [09:09] <tink5567> hello?
#1019 [09:10] <Galaxy_2Alex> tink5567, The chances are low since you didn't visit the technical support resources.
#1020 [09:10] <tink5567> I did!
#1021 [09:10] <Galaxy_2Alex> tink5567, I tried to help you earlier, but you refused.
#1022 [09:10] * pokeie123 [pokeie123@notlogged] has joined #minecrafthelp
#1023 [09:10] <tink5567> k but now i need help
#1024 [09:11] <Galaxy_2Alex> tink5567, In any case, it will take a few days for them to get back at you, potentially even longer due to the holidays.
#1025 [09:11] <tink5567> like asap
#1026 [09:11] <pokeie123> whenever i go to login on a server i get several error codes, such as bad packet errors, runtimes errors ect..., can you help?
#1027 [09:11] <tink5567> okay is it possiable to even get my moeny baack?
#1028 [09:11] <Galaxy_2Alex> tink5567, The only thing you can do now is wait for them to process your request, which will take a few business days.
#1029 [09:11] <Galaxy_2Alex> tink5567, Potentially, yes.
#1030 [09:12] <tink5567> okay
#1031 [09:12] <Galaxy_2Alex> pokeie123, What is your Minecraft Username?
#1032 [09:12] <pokeie123> pokeie123 @galaxy_2Alex
#1033 [09:12] * kawaiikiwi17 [kawaiikiwi17@notlogged] has joined #minecrafthelp
#1034 [09:13] <Galaxy_2Alex> pokeie123, Does this also happen on this server?: mctest.ae97.net
#1035 [09:13] <kawaiikiwi17> i just wanted to say a huge thankyou, youve really helped me
#1036 [09:13] <Lanlan> Galaxy_2Alex, Thank you, That explained it. Now I can Play.
#1037 [09:13] <Galaxy_2Alex> kawaiikiwi17, you're welcome.
#1038 [09:13] <pokeie123> i`ll check
#1039 [09:13] <Galaxy_2Alex> Lanlan, you're welcome.
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#1044 [09:18] <ToughDragon> Hello all! Well I cannot launch Minecraft. It says my graphics driver is out of date. Well, there is no update available. So I am checking here to see if anyone has a solution.
#1045 [09:18] <Galaxy_2Alex> ToughDragon, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#1046 [09:19] <ToughDragon> Yes, here you go!
#1047 [09:19] <ToughDragon> http://paste.ubuntu.com/14214670/
#1048 [09:19] <pokeie123> nope comes up with Internal Exception: io.netty.handler.codec.DecoderException: java.util.zip.DataFormatException: incorrect data check
#1049 [09:19] * RedstoneEdits [RedstoneEdits@notlogged] has joined #minecrafthelp
#1050 [09:19] <Galaxy_2Alex> ??> pokeie123 win/reinst
#1051 [09:19] <Absol> pokeie123: You may need to reinstall the locally installed files that Minecraft puts into place.
#1052 [09:19] <RedstoneEdits> how to fix the java.lang.NullPointerException error ?
#1053 [09:19] <Absol> pokeie123: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1054 [09:20] <Galaxy_2Alex> RedstoneEdits, Does it also happen on this server?: mctest.ae97.net
#1055 [09:20] <Galaxy_2Alex> ToughDragon, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1056 [09:20] <pokeie123> thanks i`ll try that now
#1057 [09:20] * Benji_ [Benji_@notlogged] has joined #minecrafthelp
#1058 [09:21] <ToughDragon> Thank you Galaxy_2Alex! Make sense!!!!!
#1059 [09:21] <ToughDragon> I mean you make sense. It is an old system
#1060 [09:21] <Benji_> I apparentlu have a realm but i have never bouught one. Is it a test month.??
#1061 [09:21] <Galaxy_2Alex> Benji_, Yes, there is.
#1062 [09:21] <Benji_> test?
#1063 [09:22] <RedstoneEdits> No ... Simply my friend is not able to connect ...
#1064 [09:22] <Benji_> so do i have to pay for next month?
#1065 [09:22] <Galaxy_2Alex> RedstoneEdits, So what is your exact issue?
#1066 [09:22] <Galaxy_2Alex> Benji_, Not if you don't have it set that way.
#1067 [09:22] <Benji_> CAN u see?
#1068 [09:23] <Galaxy_2Alex> Benji_, No, I cannot, sorry.
#1069 [09:23] <Galaxy_2Alex> Benji_, You should be able to check yourself though: http://account.mojang.com
#1070 [09:23] <Benji_> so i haved payed for it?
#1071 [09:23] <ToughDragon> Thank you for your help Galaxy!!! Have a happy new year to everyone! ttly.
#1072 [09:23] <Galaxy_2Alex> Benji_, No, you shouldn't have.
#1073 [09:23] <Galaxy_2Alex> ToughDragon, Have a nice day.
#1074 [09:23] * RODRIGODAVALF [RODRIGODAVALF@notlogged] has joined #minecrafthelp
#1075 [09:23] <RedstoneEdits> How i fix the java.lang.NullPointerException error ?
#1076 [09:23] <RedstoneEdits> How i fix the java.lang.NullPointerException error ?
#1077 [09:24] * RODRIGODAVALF [RODRIGODAVALF@notlogged] has left #minecrafthelp
#1078 [09:24] <Galaxy_2Alex> RedstoneEdits, Yeah, but in what contect?
#1079 [09:24] <Galaxy_2Alex> *context
#1080 [09:24] <Galaxy_2Alex> RedstoneEdits, Who tries to connect to what server?
#1081 [09:24] <Benji_> Ty but how do I change so it not will buy next month forever?
#1082 [09:24] * lol [lol@notlogged] has joined #minecrafthelp
#1083 [09:24] <RedstoneEdits> In a Bukkit Server Connection
#1084 [09:24] * lol [lol@notlogged] has quit. (Client Quit)
#1085 [09:24] <Galaxy_2Alex> Benji_, You should be able to check this here: http://account.mojang.com
#1086 [09:25] <Galaxy_2Alex> RedstoneEdits, That's not an issue we can assist with since we do not support mods and plugins like Bukkit.
#1087 [09:25] <Benji_> How?
#1088 [09:25] <Benji_> im a noobie sry:D
#1089 [09:25] <RedstoneEdits> But my server don't have any plugin ...
#1090 [09:25] <Galaxy_2Alex> Benji_, There should be a Realms part on this page.
#1091 [09:25] <Galaxy_2Alex> RedstoneEdits, But Bukkit, correct?
#1092 [09:26] <Galaxy_2Alex> RedstoneEdits, Bukkit already classifies as a major modification.
#1093 [09:26] <RedstoneEdits> Yes ...
#1094 [09:26] <RedstoneEdits> Thx
#1095 [09:26] <Galaxy_2Alex> Benji_, Under "My Subscriptions".
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#1098 [09:27] <pokeie123> didnt work comes up with: Internal exception: io.netty.codec.decoder.exception: badly compressed packet - size is 71 below server threshold of 256
#1099 [09:28] <Galaxy_2Alex> pokeie123, Are you using the regular launcher from minecraft.net?
#1100 [09:28] <pokeie123> yes the regular launcher
#1101 [09:28] <Galaxy_2Alex> pokeie123, What Antivirus program are you using?
#1102 [09:28] <Benji_> what should i do there to unsubsvcribe
#1103 [09:29] <Galaxy_2Alex> Benji_, If there's nothing to unsubscribe, there is nothing you have to do, it will automatically end after a month.
#1104 [09:29] <pokeie123> microsoft security essentials
#1105 [09:29] <Galaxy_2Alex> ??> pokeie123 tools/hjt
#1106 [09:29] <Absol> pokeie123: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1107 [09:29] <Absol> pokeie123: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1108 [09:29] <Benji_> ok ty
#1109 [09:29] <Benji_> happy hollidays!
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#1111 [09:29] <pokeie123> ok absol
#1112 [09:29] <Galaxy_2Alex> Benji_, Have a nice day.
#1113 [09:29] * Sammyp58 [Sammyp58@notlogged] has joined #minecrafthelp
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#1116 [09:30] <Sammyp58> Issues with PS3 multiplayer. Player one can not turn left or right. Issue started after the last update. Any help?
#1117 [09:31] <Galaxy_2Alex> Sammyp58, Sorry, but we cannot fully assist with console edition issues in this channel, please head to the forums instead: http://minecraftforums.net/forums
#1118 [09:33] <pokeie123> the file you said to use will not run as it does not come up with anything after i click run
#1119 [09:33] <Galaxy_2Alex> pokeie123, Hm... that's really weird.
#1120 [09:33] <Galaxy_2Alex> pokeie123, Alright, let's go right to the cleaning part then.
#1121 [09:34] <Galaxy_2Alex> ??> pokeie123 av/adwcleaner
#1122 [09:34] <Absol> pokeie123: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1123 [09:34] <Absol> pokeie123: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1124 [09:34] <pokeie123> ok
#1125 [09:34] * Sammyp58 [Sammyp58@notlogged] has quit. (Ping timeout: 204 seconds)
#1126 [09:34] <Shane_> when i run my minecraft pc edition it pops up with a message about grapichs and took me to a page which advised me to give you this link http://paste.ubuntu.com/14214768/
#1127 [09:35] <Galaxy_2Alex> Shane_, Download and Install this driver: http://www.nvidia.com/download/driverResults.aspx/8972/en-us
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#1134 [09:38] <pedro> I bought minecraft for windows, does it include the android version?. Thanks
#1135 [09:38] <GreyVulpine> It does not
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#1137 [09:39] * Uchiha_Itachi [Uchiha_Itachi@notlogged] has joined #minecrafthelp
#1138 [09:39] * pokeie123_ [pokeie123_@notlogged] has joined #minecrafthelp
#1139 [09:39] <pokeie123_> done
#1140 [09:39] * pokeie123 [pokeie123@notlogged] has quit. (Ping timeout: 204 seconds)
#1141 [09:40] <pokeie123_> here is what it up with: # AdwCleaner v5.026 - Logfile created 26/12/2015 at 15:37:12 # Updated 21/12/2015 by Xplode # Database : 2015-12-23.1 [Server] # Operating system : Windows 7 Home Premium Service Pack 1 (x64) # Username : Kieal - KIEALPC # Running from : C:\Users\Kieal\Downloads\adwcleaner_5.026.exe # Option : Cleaning # Support : http://toolslib.net/forum ***** [ Services ] ***** ***** [ Folders ] **
#1142 [09:40] * aalstpower [aalstpower@notlogged] has quit. (Client Quit)
#1143 [09:40] <Galaxy_2Alex> pokeie123_, Try to connect to a server now.
#1144 [09:40] <pokeie123_> ok
#1145 [09:41] <jon> i have been trying to play but the game keeps crashing
#1146 [09:42] <jon> i have uninstalled it and reinstalled it
#1147 [09:42] <pokeie123_> nope: Internal Exception: io.netty.handler.codec.DecoderException: e: Loading NBT data
#1148 [09:43] <pokeie123_> my luck today is really bad :(
#1149 [09:43] * Liez [Liez@notlogged] has joined #minecrafthelp
#1150 [09:43] <Liez> http://paste.ubuntu.com/14214917/
#1151 [09:43] <jon> can you help me because my game keeps crashing
#1152 [09:43] <Liez> D;
#1153 [09:44] <jon> i have not played yet
#1154 [09:44] <Liez> Same
#1155 [09:44] <jon> why have you not played
#1156 [09:44] * d0s3 [d0s3@notlogged] has quit. (Network ban)
#1157 [09:44] <Liez> Crashin
#1158 [09:44] <Galaxy_2Alex> ??> jon launcher/crash-log
#1159 [09:45] <Liez> g
#1160 [09:45] <Absol> jon: We need to see your crash log, which appears after a crash.
#1161 [09:45] <Absol> jon: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1162 [09:45] <jon> ok
#1163 [09:45] <Liez> Me too?
#1164 [09:45] * pedro [pedro@notlogged] has quit. (Quit: Web client closed)
#1165 [09:45] <Galaxy_2Alex> pokeie123_, Can you play singleplayer without any problems?
#1166 [09:45] <Galaxy_2Alex> Liez, Only messages starting with your Username (like this: "YourUsername, please follow these instrctions") are for you, please ignore any instructions not directed at you.
#1167 [09:45] <Galaxy_2Alex> Liez, One moment please.
#1168 [09:45] <Liez> K..
#1169 [09:46] <pokeie123_> single player works fine
#1170 [09:46] <Galaxy_2Alex> Liez, Download and Install this driver: http://www.nvidia.com/download/driverResults.aspx/96883/en-us
#1171 [09:46] <Galaxy_2Alex> pokeie123_, Restart your Router, then try again.
#1172 [09:46] <pokeie123_> will do
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#1175 [09:47] <jon> [10:30:30 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows... [10:30:30 INFO]: Current time is Dec 26, 2015 10:30:30 AM [10:30:30 INFO]: System.getProperty('os.name') == 'Windows 10' [10:30:30 INFO]: System.getProperty('os.version') == '10.0' [10:30:30 INFO]: System.getProperty('os.arch') == 'amd64' [10:30:30 INFO]: System.getProperty('java.version') == '1.8.0_25' [10:30:30 INFO]: System.getProperty('java.ve
#1176 [09:47] <Liez> facepalm
#1177 [09:47] <Galaxy_2Alex> jon, Please read and follow the actual instructions.
#1178 [09:47] * pokeie123 [pokeie123@notlogged] has joined #minecrafthelp
#1179 [09:47] <Galaxy_2Alex> ??> jon launcher/crash-log
#1180 [09:47] <Absol> jon: We need to see your crash log, which appears after a crash.
#1181 [09:47] <Absol> jon: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1182 [09:48] <pokeie123> still getting errors
#1183 [09:48] <Liez> Anyone can help me?
#1184 [09:48] <jon> but it wont let me copy it
#1185 [09:48] <Galaxy_2Alex> Liez, ...I already gave you a driver.
#1186 [09:48] <Liez> Ddint work
#1187 [09:48] <Galaxy_2Alex> jon, Copy what?
#1188 [09:48] * jonatas [jonatas@notlogged] has joined #minecrafthelp
#1189 [09:48] <jon> the crash log
#1190 [09:48] <Galaxy_2Alex> Liez, Download and Install this driver: http://www.nvidia.com/download/driverResults.aspx/96883/en-us
#1191 [09:48] <Liez> Mk
#1192 [09:48] <Galaxy_2Alex> jon, right click on any empty space, press "Copy All Text"
#1193 [09:49] <jon> me
#1194 [09:49] * jonatas [jonatas@notlogged] has quit. (Client Quit)
#1195 [09:49] <Galaxy_2Alex> jon, Only messages starting with your Username (like this: "YourUsername, please follow these instrctions") are for you, please ignore any instructions not directed at you.
#1196 [09:49] <Liez> 50 mins...?
#1197 [09:49] <Liez> nvm
#1198 [09:49] <jon> ok i amtrying
#1199 [09:50] * pokeie123_ [pokeie123_@notlogged] has quit. (Ping timeout: 204 seconds)
#1200 [09:50] <Galaxy_2Alex> pokeie123, Hm... are you using your own home connection I assume?
#1201 [09:50] <pokeie123> yes my home connection]
#1202 [09:50] <Galaxy_2Alex> pokeie123, What ISP if I may ask?
#1203 [09:50] <pokeie123> virgin media
#1204 [09:50] * yugi5223 [yugi5223@notlogged] has quit. (Quit: Web client closed)
#1205 [09:51] <jon> Completely ignored arguments: [--nativeLauncherVersion, 286] [10:49:47] [Client thread/INFO]: Setting user: Jonathanroller [10:49:47] [Client thread/INFO]: (Session ID is token:63b582b9b5a44334b98efd08ac72e735:161e9f73d3a3436f9cff590f9c5933f6) [10:49:52] [Client thread/INFO]: LWJGL Version: 2.9.4 [10:49:53] [Client thread/ERROR]: Couldn't set pixel format org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.Wind
#1206 [09:51] <Galaxy_2Alex> jon, ...
#1207 [09:51] <Galaxy_2Alex> jon, Please read the FULL instructions from Absol!
#1208 [09:51] <Liez> lol
#1209 [09:51] <Galaxy_2Alex> ??> jon launcher/crash-log
#1210 [09:52] <Absol> jon: We need to see your crash log, which appears after a crash.
#1211 [09:52] <Absol> jon: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1212 [09:52] <jon> sure
#1213 [09:52] <Liez> Jon is special af
#1214 [09:52] * Dadneedshelp [Dadneedshelp@notlogged] has joined #minecrafthelp
#1215 [09:52] <stupid3700> Liez: That's not necessary.
#1216 [09:52] <Liez> it is
#1217 [09:52] * Dadneedshelp [Dadneedshelp@notlogged] has quit. (Client Quit)
#1218 [09:53] <Galaxy_2Alex> Liez, No, it is not.
#1219 [09:53] * nberry13 [nberry13@notlogged] has joined #minecrafthelp
#1220 [09:53] <jon> ---- Minecraft Crash Report ---- // Uh... Did I do that? Time: 12/26/15 10:49 AM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Di
#1221 [09:53] <Liez> k
#1222 [09:53] <Liez> LOL
#1223 [09:53] <Galaxy_2Alex> jon, Alright, we can work with that.
#1224 [09:53] <Galaxy_2Alex> jon, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#1225 [09:53] <nberry13> will i get my minecraft back if i have been scammed
#1226 [09:53] <jon> yes
#1227 [09:53] <stupid3700> Liez: I'm not laughing. If you are only here to be a nuisnace, then move yourself along.
#1228 [09:54] <Galaxy_2Alex> nberry13, Have you contacted Mojang like I told you?
#1229 [09:54] <nberry13> yes i have
#1230 [09:54] <jon> yes
#1231 [09:54] <Liez> this drivers taking days
#1232 [09:54] <Galaxy_2Alex> nberry13, Good. One tip I'm giving you: You can only get capes if you are a special member of the community, or went to Minecon.
#1233 [09:54] <jon> Minecraft Crash Help Don't understand this page?Help / Pixel Format Not Accelerated Pixel Format Not Accelerated This error message is commonly caused by outdated video card drivers. To fix this, you generally need to update your video card drivers, please follow the directions for your Operating System below. If you are having trouble following the directions below, please see this. Jump to: Windows - Mac OSX - Linux Causes Graphi
#1234 [09:54] <nberry13> thanks
#1235 [09:54] <Galaxy_2Alex> nberry13, You will NEVER receive one just because you entered your login data somewhere.
#1236 [09:55] <nberry13> okay
#1237 [09:55] <nberry13> will iget my minecraft back though
#1238 [09:55] <jon> Warning! Most Linux distributions provide a way to install drivers with its package manager. It is highly recommended you use the distro's packages for drivers; not doing so can cause problems later!. Open your terminal. Enter in lspci -v | less Look for the line that says VGA Compatible or Video Controller. Look for the Manufacturer and model name. Install the necessary driver from the website: Manual AMD / ATI Link NVIDIA Link INTE
#1239 [09:55] <Galaxy_2Alex> nberry13, Yes, they will answer you in a few days.
#1240 [09:55] <Galaxy_2Alex> jon, Please don't flood the channel.
#1241 [09:55] <nberry13> okay
#1242 [09:55] <Galaxy_2Alex> ??> jon win/dxdiag
#1243 [09:55] <Absol> jon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1244 [09:55] <jon> Windows Hold your Windows key then hit R together, to bring up a run dialogue. Type "dxdiag" in the Run window and press enter. When a DxDiag window opens, browse to the 'Display' tab. You should get an output similar to this. Look for the Name and Manufacturer name part. Once you have found this, look for your manufacturer in the table below and go to their "Auto-Detector" site and scan your computer for any out-of-date drivers. If
#1245 [09:55] <jon> sorry
#1246 [09:56] <Galaxy_2Alex> jon, Please stop it!
#1247 [09:56] <Galaxy_2Alex> jon, Don't copy walls of text into the chat.
#1248 [09:56] <jon> ok
#1249 [09:56] * nberry13 [nberry13@notlogged] has quit. (Client Quit)
#1250 [09:56] <Galaxy_2Alex> jon, Follow the instructions on the page Absol just gave you, and you should end up with a link like this: http://paste.ubuntu.com/12345678
#1251 [09:56] * briantrousers [briantrousers@notlogged] has joined #minecrafthelp
#1252 [09:57] * Uchiha_Itachi [Uchiha_Itachi@notlogged] has quit. (Quit: Leaving)
#1253 [09:58] <briantrousers> Hi having a lot of trouble with Minecraft for PC as I seem to be on a older PC with integrated graphics and now I'm on WIndows 10 there's no support. Minecraft won't run as it says the graphic format is not supported. Link to doo-dah http://paste.ubuntu.com/14215043/ please help if possible.
#1254 [09:59] <pokeie123> @galexly_2Alex ... would you like anything else?
#1255 [09:59] <jon> i did the instructions absol
#1256 [09:59] <Galaxy_2Alex> briantrousers, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1257 [09:59] * GombilplaysYT [GombilplaysYT@notlogged] has joined #minecrafthelp
#1258 [09:59] <Galaxy_2Alex> jon, Please give us the link to your DxDiag.
#1259 [09:59] <GombilplaysYT> http://paste.ubuntu.com/14215073/
#1260 [09:59] <jon> ok
#1261 [09:59] <Galaxy_2Alex> GombilplaysYT, Please follow the instructions again, the DxDiag is not complete.
#1262 [10:00] <Galaxy_2Alex> ??> GombilplaysYT win/dxdiag
#1263 [10:00] <Absol> GombilplaysYT: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1264 [10:00] <Galaxy_2Alex> ??> pokeie123 tools/otl
#1265 [10:00] <Absol> pokeie123: OldTimer's List-It is a replacement for HijackThis when more through diagnosis of the computer is needed. Run a scan (not a Quick Scan), wait for it to finish (may take 15 minutes or so), then a notepad window will pop up. Copy everything inside, and paste it on http://paste.ubuntu.com.
#1266 [10:00] <Absol> pokeie123: Download OTL here: http://oldtimer.geekstogo.com/OTL.exe
#1267 [10:00] <briantrousers> Thanks, I thought as much so will need to weigh up the cost of a nw graphics card against binning the PC altogether!
#1268 [10:00] * GombilplaysYT [GombilplaysYT@notlogged] has quit. (Client Quit)
#1269 [10:00] <pokeie123> ok
#1270 [10:01] <jon> System Information ------------------ Time of this report: 12/26/2015, 10:57:30 Machine name: OWNER-PC Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.151121-2308) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Latitude E5500 BIOS: Phoenix ROM BIOS PLUS Versi
#1271 [10:01] <jon> is that good
#1272 [10:01] <Galaxy_2Alex> jon, No, you are supposed to give us a link (URL) to a page with that text on,
#1273 [10:01] * Shane_ [Shane_@notlogged] has quit. (Ping timeout: 204 seconds)
#1274 [10:01] <Galaxy_2Alex> jon, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1275 [10:01] <jon> how do mi do that
#1276 [10:01] <Galaxy_2Alex> jon, It's all explained on that page.
#1277 [10:02] <Galaxy_2Alex> jon, If you are having issues following the instructions, ask someone for help.
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#1280 [10:03] <jon> ------------------ System Information ------------------ Time of this report: 12/26/2015, 10:57:30 Machine name: OWNER-PC Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.151121-2308) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Latitude E5500 BIOS: Phoenix
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#1283 [10:04] <marc> Hello
#1284 [10:04] <Galaxy_2Alex> ??> jon scold/directions
#1285 [10:04] <Absol> jon: The instructions you are given by the volunteers here are intended to find the shortest route between your problem and its solution. We do our best to make our directions clear even to those not expert with computer use, but some basic competency is still required. If you lack it, find someone who does not, whom we can work with.
#1286 [10:04] <Galaxy_2Alex> marc, Hello.
#1287 [10:05] <jon> i did it and it is telling me to make a account
#1288 [10:05] <marc> i cannot load the newest driver
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#1290 [10:05] <Galaxy_2Alex> jon, Please give us the link to the paste you created.
#1291 [10:05] <marc> my son want to play the minecraft and I cannot get it to work
#1292 [10:05] <Galaxy_2Alex> marc, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#1293 [10:05] <marc> http://paste.ubuntu.com/14215132/
#1294 [10:06] <Galaxy_2Alex> marc, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1295 [10:06] <Liez> Galaxy
#1296 [10:06] <Galaxy_2Alex> marc, And even if you downgrade to Windows 7, you will only be able to play Minecraft versions 1.7.2 and below.
#1297 [10:06] <Liez> Should I restart now the driver is done?
#1298 [10:06] <marc> I am sorry
#1299 [10:06] <Galaxy_2Alex> Liez, After you installed it, yes.
#1300 [10:06] <marc> waht do you mean by a new system?
#1301 [10:06] <Liez> Ok brb
#1302 [10:06] <Galaxy_2Alex> marc, buy a new laptop or desktop.
#1303 [10:07] <marc> really
#1304 [10:07] <marc> OMW
#1305 [10:07] <marc> ok
#1306 [10:07] <Galaxy_2Alex> marc, Your current system is old.
#1307 [10:07] <marc> thanks
#1308 [10:07] <marc> wow
#1309 [10:07] <marc> ok
#1310 [10:07] <marc> thanks again for your help.
#1311 [10:07] <marc> have a great new year.
#1312 [10:08] <Galaxy_2Alex> marc, You're welcome, have a nice day
#1313 [10:08] <marc> bye
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#1316 [10:09] * Liez_ [Liez_@notlogged] has joined #minecrafthelp
#1317 [10:09] <Liez_> Hi again..
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#1320 [10:10] <Liez_> Galaxy?
#1321 [10:10] <Galaxy_2Alex> Liez_, Yes?
#1322 [10:10] * Liez [Liez@notlogged] has quit. (Ping timeout: 204 seconds)
#1323 [10:10] <Liez_> Do I just run MC noq?
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#1325 [10:10] <Liez_> now*
#1326 [10:10] <Galaxy_2Alex> Liez_, Yes.
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#1328 [10:10] <Liez_> O, O'll try
#1329 [10:10] <Liez_> I'll
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#1331 [10:10] <Liez_> Thanks, Worked
#1332 [10:11] <Liez_> It's really appriciated <3, Keep it up.
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#1335 [10:12] <pokeie123> done here @Galexly_2Alex: http://paste.ubuntu.com/14215245/
#1336 [10:13] * Chromaryu is now known as Chroma|AFK
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#1338 [10:15] <pokeie123> that good @Galexy_2Alex?
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#1340 [10:17] <pokeie123> or..
#1341 [10:17] <Galaxy_2Alex> pokeie123, Looks to me like it's nothing on your PC... so it's either your ISP blocking the connections, or your router has issues.
#1342 [10:17] <pokeie123> ok
#1343 [10:17] <pokeie123> what shall i do to fix it?
#1344 [10:17] <Galaxy_2Alex> pokeie123, Both of those things are beyond our area of competence though, I suggest to contact your ISP, they might know more about this issue.
#1345 [10:17] <pokeie123> ok i shall do that now
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#1349 [10:21] <giorgi110> hi
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#1351 [10:22] <wolf_crazy> what do i do if i cant remember my security questions'
#1352 [10:22] <wolf_crazy> plz someone help
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#1354 [10:22] <giorgi110> what help
#1355 [10:22] <giorgi110> ??????????\
#1356 [10:23] <wolf_crazy> i cant remember my security qusetions
#1357 [10:23] <giorgi110> the is minecraft help how to help you
#1358 [10:24] <wolf_crazy> i cant find where the help link is and i looked on youtube and there is nothing
#1359 [10:24] <giorgi110> you want to dowloand minecraft?
#1360 [10:24] <wolf_crazy> no'
#1361 [10:25] <wolf_crazy> i cant remember my security questions to log in
#1362 [10:25] <giorgi110> the is minecraft help dowloand
#1363 [10:25] <wolf_crazy> omg bye
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#1367 [10:31] <RazorShard> My AMEX gift card isn't working to buy minecraft! There is more than enough money and the card is registered. I have tried on multiple browsers and accounts but it doesn't work!
#1368 [10:33] <RazorShard> It shows that minecraft accepts amex cards so that is what made me even more confused. It says that there is an error during the transaction every time. I even tried PayPal and it didn't work!
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#1372 [10:39] <Randy> minecraft pe can not load new world on my daughters tablet. RCA Android 4.2.2 . This is a new tablet she bought to replace another identicle tablet which broke. Minecraft PE worked fine on the other tablet.
#1373 [10:40] * WinstonFR [WinstonFR@notlogged] has joined #minecrafthelp
#1374 [10:40] <Randy> I have tried to uninstall and reinstall but that did not work
#1375 [10:40] <WinstonFR> FR ?
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#1378 [10:41] <WinstonFR> https://t.co/xWa6rFrvOQ :'( Minecraft is dead ?
#1379 [10:41] <Randy> minecraft pe will not load new world
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#1382 [10:42] <Randy> winston, sorry what does FR mean?
#1383 [10:43] <WinstonFR> Randy , FR = Frensh People
#1384 [10:44] <Randy> oh ok thx
#1385 [10:45] <Randy> lol 2 girls, 2 minecrafts, only 1 works, not good.
#1386 [10:45] <WinstonFR> ^^
#1387 [10:45] <WinstonFR> Man , can you help me ?
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#1389 [10:46] <Randy> winston, sorry i do not know much about minecraft. Just bought it for my kids and it does not work.
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#1394 [10:47] <TheTrollingCube> peaple told me my minecraft lagged becoes of java how do i delete it
#1395 [10:48] <Randy> thetrollingcube, i think you can turn java off in your internet settings
#1396 [10:48] <Randy> but not delete it
#1397 [10:48] <TheTrollingCube> ok
#1398 [10:49] <Randy> try google "how do i turn off java" that may help also
#1399 [10:49] <rymate1234> don't turn off java
#1400 [10:49] <rymate1234> minecraft is a java program
#1401 [10:49] <rymate1234> you need java to run minecraft
#1402 [10:49] <Randy> maybe he needs to update java?
#1403 [10:49] <TheTrollingCube> in the new update you dont need java
#1404 [10:50] <worstcase> you still need java. its probably just prepacked
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#1406 [10:51] <Extreme> You can remove a system-wide Java installation via the Control Panel; the new Minecraft launcher just started to bundle Java within itself so it does not depend on a system-wide install.
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#1410 [10:52] <Randy> minecraft pe will not load new world android 4.2.2 anyone have any ideas
#1411 [10:53] <Extreme> Having multiple versions of Java installed on your computer will not make any difference to the game.
#1412 [10:53] <Extreme> Randy: What happens when you try?
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#1414 [10:53] <Randy> start game create new world hit create and message pops up "cannot create new world"
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#1417 [10:53] <rymate1234> got enough space on your phone?
#1418 [10:53] * TheTrollingCube [TheTrollingCube@notlogged] has quit. (Quit: Web client closed)
#1419 [10:53] <Randy> yes, even tried deleting a bunch of stuff. Android RCA tablet
#1420 [10:54] * ch4ni_n3k0 [ch4ni_n3k0@notlogged] has joined #minecrafthelp
#1421 [10:54] <ch4ni_n3k0> http://paste.ubuntu.com/14215704/
#1422 [10:54] <Randy> also uninstalled and reinstalled
#1423 [10:54] <ch4ni_n3k0> help pls
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#1425 [10:55] <ch4ni_n3k0> i need help ._.
#1426 [10:55] <Kelkolo> Hey guys, I have problems with logging into my Minecraft account, both Mojang and Minecraft say they don't know my password/E-Mail. I tried to Change my password a couple of times and got the E-Mails on the correct adress. But still Both the sites of minecraft and mojang don't recognize them. Can someone help me with this?
#1427 [10:56] <Extreme> Randy: What is the exact error you get?
#1428 [10:57] <Kelkolo> Error! Unknown e-mail address or password
#1429 [10:57] <Randy> "My World" can't be opened
#1430 [10:58] <Extreme> ch4ni_n3k0: One moment.
#1431 [10:58] <Kelkolo> on both of the sites, I just changed my password but it is still not being accepted
#1432 [10:58] <Extreme> ??> Kelkolo login/throttle
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#1434 [10:59] <Extreme> Kelkolo: Try again in 3 hours. When you fail to login more than a certain amount of times, you are locked out to prevent unauthorized access to your account.
#1435 [11:00] <Kelkolo> Does that mean that I can't use Minecraft anymore?
#1436 [11:00] <Extreme> ch4ni_n3k0: Download and install -- https://www.nvidia.com/download/driverResults.aspx/52337/en-us
#1437 [11:00] <Extreme> Kelkolo: Read what I said -- you must wait 3 hours and try again.
#1438 [11:00] <Kelkolo> ok
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#1440 [11:00] <Kelkolo> ty
#1441 [11:00] <Extreme> Kelkolo: If you try logging in within those 3 hours the timer will reset.
#1442 [11:01] <Kelkolo> ok
#1443 [11:01] <Kelkolo> ty
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#1445 [11:01] <Randy> Extreme, error message for minecraft pe is: "My World" can't be opened.
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#1447 [11:01] <Duke_> Hello
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#1449 [11:01] <Extreme> Randy: Do you have a file explorer installed?
#1450 [11:01] <Extreme> Duke_: Hello.
#1451 [11:01] <Randy> it is my daughters tablet but I believe she does. I will look
#1452 [11:02] <Randy> she has a file manager
#1453 [11:02] * CamoNinjaBear77 [CamoNinjaBear77@notlogged] has joined #minecrafthelp
#1454 [11:02] <Duke_> So I got a new computer and I'm trying to download minecraft. I can't login. So I clicked "Forgot Username?" and it sent me an email of my minecraft username. Then I try to login with the same email adress that I got the email from my username from. It says that my email can't be found.
#1455 [11:02] <Duke_> So I got a new computer and I'm trying to download minecraft. I can't login. So I clicked "Forgot Username?" and it sent me an email of my minecraft username. Then I try to login with the same email adress that I got the email from my username from. It says that my email can't be found.
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#1458 [11:03] <NeonFighter25> http://paste.ubuntu.com/14215826/
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#1460 [11:03] <NeonFighter25> soo I was trying to install minecraft but It crashes all the time
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#1462 [11:04] <Extreme> Randy: What app are you using? Go under the internal storage.
#1463 [11:04] <Extreme> NeonFighter25: One moment.
#1464 [11:04] <NeonFighter25> I updated Java and my driver card... even replaced the OpneGL file
#1465 [11:04] <NeonFighter25> I don't know what went wrong
#1466 [11:04] <Extreme> NeonFighter25: Download and install -- https://www.nvidia.com/download/driverResults.aspx/94790/en-us
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#1468 [11:05] <Randy> minecraft pe version
#1469 [11:05] <Randy> 0.13.1
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#1471 [11:05] <Randy> extreme, minecraft pe version 0.13.1
#1472 [11:05] <Extreme> Randy: No, what file manager.
#1473 [11:06] <NeonFighter25> Okay its downloading...
#1474 [11:06] <Randy> extreme, pre installed file manager version 1.0
#1475 [11:06] <Randy> i can dl a new one if needed
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#1477 [11:07] <Extreme> Randy: Look under the internal storage if you can or go under /storage/emulated/0/
#1478 [11:08] <Extreme> Randy: You should see a "games" folder, correct?
#1479 [11:09] <Randy> extreme, storage/emulated/0/android/data/com.cmplay.tiles2/files/
#1480 [11:09] <Randy> nothing under files
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#1482 [11:10] <Extreme> Randy: Go up a few folders into /storage/emulated/0/
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#1484 [11:10] <Randy> extreme, ok done
#1485 [11:10] <Extreme> Randy: There should be a "games" folder and inside there a "com.mojang" folder, correct?
#1486 [11:10] <eron12345> if i press the Play button in minecraft then it gives me this text ,,Uhoh, it looks like the came has crashed!Sorry for the inconvenience :(
#1487 [11:11] <Randy> extreme, no only a android file
#1488 [11:11] <Extreme> Randy: Do you have an external SD card on your device?
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#1490 [11:12] <Randy> lextreme, yes she does
#1491 [11:12] <eron12345> extreme can you help?
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#1493 [11:12] <Extreme> Randy: Try manually creating the "games" folder.
#1494 [11:12] <Extreme> Randy: Does it allow you to make it?
#1495 [11:13] <Randy> extreme, under emulated/o?
#1496 [11:13] <Jo> I have even trying to buy minecraft all day yesterday and today, when I put in the card details it goes through my bank security then goes back to the main payment screen, I have tried different cards and the same thing happens, how else can I purchase it. Thank you
#1497 [11:13] <Extreme> Randy: yes.
#1498 [11:13] <eron12345> extreme, if i press the Play button in minecraft then it gives me this text ,,Uhoh, it looks like the came has crashed!Sorry for the inconvenience '':(
#1499 [11:14] <Extreme> Jo: What browser are you using?
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#1501 [11:14] <Randy> extreme, no it wont
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#1503 [11:14] <Extreme> Randy: What does it say?
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#1506 [11:15] <Randy> extreme, it pops up a cursor to type but there is no onscreen keyboard
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#1508 [11:15] <Randy> like it wants a new file name
#1509 [11:15] <Jo> Google chrome
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#1511 [11:15] <Randy> extreme, my battery is about to go dead but i want to say thank you for your help before it does
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#1513 [11:15] <Extreme> Jo: Try a different browser.
#1514 [11:15] <Randy> ok i will
#1515 [11:16] <Randy> extreme, I will also try making more space just in case
#1516 [11:16] <eron12345> extreme, go and look at that http://paste.ubuntu.com/14215825/
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#1518 [11:17] <Randy> extreme, thank you for your time, you have given me some ideas to try. my battery has like 20 seconds
#1519 [11:17] <Extreme> Randy: This is probably why Minecraft is giving you that error -- it can't write to the internal storage to create the files it needs.
#1520 [11:17] <Randy> extreme, so i need to make the correct path
#1521 [11:17] <eron12345> extreme: can you help me please?
#1522 [11:18] <Extreme> Randy: The game isn't able to make the files.
#1523 [11:18] <RazorShard> I'm having trouble ordering minecraft
#1524 [11:18] <Randy> extreme when i get to a plug in i will google "minecraft unable to make files"
#1525 [11:18] <Extreme> Randy: Even if you make a few folders, the game needs to make its own for all the worlds and when it can't do that, you get the "cant open world" error
#1526 [11:18] <Randy> extreme, any ideas why it is not making its own
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#1528 [11:19] <Randy> extreme perhaps i should remove the sd card?
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#1531 [11:19] <Randy> extreme, and reinstall mc
#1532 [11:19] <Extreme> Randy: It could be a permission error, storage space issue or stuff on the internal storage is being redirected elsewhere
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#1535 [11:20] <Randy> extreme, ok that gives me some things to try. I will have her delete more stuff and reinstall wihtout sd card.
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#1537 [11:21] <Stampy3105> Please see my report. I downgraded back to Windows 7 and minecraft will still not work. Can you help? http://paste.ubuntu.com/14216104/
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#1539 [11:21] <palazis> hi, need help on my mac, launcher keeps failing: output says: Java hotspot 64 bit server VM warning
#1540 [11:22] <RazorShard> I need help with purchasing minecraft, I'm using an amex gift card but it's rejecting it
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#1546 [11:25] <Cobra> Hello my minecraft will not download to my laptop i got yesterday what should i do?
#1547 [11:27] <Essi10> problem with outdated videocard, it is updates yet
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#1553 [11:30] <wenny67> the order will not go through i have put in the credit card info and the order says we need to verify it
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#1555 [11:31] <palazis> if anyone else is having the problem: i found the answer: enables beta versions in my launcher..
#1556 [11:31] <palazis> if anyone else is having the problem: i found the answer: enables beta versions in my launcher..
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#1561 [11:33] <Stampy3105> I had Windows 10, down graded to Windows 7 and Minecraft will still not launch. see report http://paste.ubuntu.com/14216104/
#1562 [11:34] <wenny67> does this mean that i have to go to another cite to launch minecraft
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#1565 [11:34] <kalleprettyboy> hello when i try to start my minecraft it load an then it just say that i crashed
#1566 [11:34] <Essi10> http://paste.ubuntu.com/14216114/ help videocard out of date , i have updated yet still not working
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#1569 [11:36] <Clock> Stampy3105, download and install http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_8.15.10.1892_W7x64_A.zip?acerid=634193616478451808&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%205736Z&OS=ALL&LC=en&BC=ACER&SC=PA_6
#1570 [11:37] <wenny67> this all sounds like we are having the same problems this means that the cite has probally crashed
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#1574 [11:39] <Clock> kalleprettyboy, We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1575 [11:39] <Clock> First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1579 [11:39] <Clock> wenny67, try using a different browser
#1580 [11:39] <deuri> game stays in loading mode
#1581 [11:40] <Clock> deuri, We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1582 [11:40] <Clock> First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1585 [11:42] <Clock> Essi10, download and install http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/VGA/Intel/VGA_Intel_WIN7_64_815101892.zip
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#1587 [11:42] <ineedhelp> My minecraft crash since windows 10 was installed. I have tried fixing the problem by the instructions giving, but nothing has been resolved
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#1589 [11:43] <Clock> ineedhelp, does it tell you to update graphics drivers?
#1590 [11:43] <ineedhelp> yes
#1591 [11:43] <Stampy3105> @Clock I saved that to my desktop, now what?
#1592 [11:43] <Clock> ineedhelp, post the link to your dxdiag
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#1594 [11:43] <ineedhelp> One minute
#1595 [11:43] <ineedhelp> http://paste.ubuntu.com/14216278/
#1596 [11:44] <Clock> Stampy3105, unzipp it, in there should be a "setup.exe" of some sorts - run that
#1597 [11:44] <Clock> ineedhelp, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
#1598 [11:44] <ineedhelp> thank you
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#1604 [11:47] <deuri> nothingim the window
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#1614 [11:56] <Swat> buying my daughter minecraft online and my age verification and credit card page is stuck at "verifiying information"
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#1625 [12:01] <SilverIron> I started a minecraft server but no one can connect
#1626 [12:01] <SilverIron> can anybody help me?
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#1629 [12:02] <SilverIron> please
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#1651 [12:13] <Z-Fighter120> I NEED HELP
#1652 [12:14] <bella_> i am getting a crash whenever i try to load into the game, i just purchased it, never used it before
#1653 [12:14] <Z-Fighter120> YEAH SAME AS ME
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#1655 [12:14] <bella_> getting pixel format not accelerated?
#1656 [12:15] <Z-Fighter120> YES
#1657 [12:15] <bella_> i already did the driver update deal, an everything is good
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#1659 [12:15] <Z-Fighter120> HOW DID YOU DO IT
#1660 [12:16] <bella_> well it didnt fix the problem though
#1661 [12:18] <bella_> so is this like a tech suppport page? or just a place where everyone with the same issue gets sent?
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#1664 [12:22] <Clock> Z-Fighter120, bella_ post the link to your dxdiag
#1665 [12:22] <Z-Fighter120> http://paste.ubuntu.com/14216838/
#1666 [12:23] <Clock> Z-Fighter120, download and install the catalyst software suite here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
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#1669 [12:24] <RoccatGOD> http://paste.ubuntu.com/14216966/
#1670 [12:24] <bella_> how do i post that to my dxdiag?
#1671 [12:24] <RoccatGOD> Can u help me?
#1672 [12:25] <RoccatGOD> Im with the same problem
#1673 [12:25] <RoccatGOD> Fuck you all
#1674 [12:25] <bella_> http://paste.ubuntu.com/14216839/
#1675 [12:25] <RoccatGOD> I nedd help
#1676 [12:26] <RoccatGOD> Mojang for dick
#1677 [12:26] <RoccatGOD> Youre a piece oh shits~
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#1682 [12:31] <bella_> you still here? im so confused
#1683 [12:31] <RoccatGOD> im too
#1684 [12:31] <RoccatGOD> are you a girl?
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#1686 [12:32] <bella_> i just wanna fix my stuff not really chitchat, lol
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#1688 [12:32] <RoccatGOD> yes im too
#1689 [12:32] <RoccatGOD> fuck this
#1690 [12:32] <RoccatGOD> what mobile numer have mojang?
#1691 [12:32] <RoccatGOD> number
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#1694 [12:33] <Extreme> Z-Fighter120: One moment.
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#1697 [12:33] <Extreme> er, bella_: One moment.
#1698 [12:34] <bella_> ok waiting
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#1700 [12:35] <Extreme> bella_: Download and install the driver here: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
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#1723 [12:50] <Mak087> I am playing Minecraft and i tried to load a server and all that showed up was java.lang.NullPointerException: group and I was wondering how to fix it.
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#1732 [12:59] <Dog1125a> I have WIndows 10 and it is not working. I followed the instructions it gave me. The help told me to come here and link my DxDIag report, so here it is: http://paste.ubuntu.com/14217578/
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#1735 [13:01] <mikey> hi, i am having issue paying for the game? i have tried 2 different credit cards and using paypal and it keeps coming up with a error
#1736 [13:01] <Dog1125a> I have Windows 10 and MINECRAFT will not work, sorry about that. I open the screen on my desktop and press 'play' aand then it comes up with an error message.
#1737 [13:02] <mikey> this is the message i keep getting -- An error occurred while placing order, please verify credit card info and try again
#1738 [13:02] * Topa_cz [Topa_cz@notlogged] has joined #minecrafthelp
#1739 [13:02] <Topa_cz> Hi, help me pleas:D
#1740 [13:02] <Topa_cz> Help?
#1741 [13:03] <Topa_cz> me link http://paste.ubuntu.com/14217663/
#1742 [13:03] * john [john@notlogged] has joined #minecrafthelp
#1743 [13:03] <Topa_cz> Hi
#1744 [13:03] <Topa_cz> Hi
#1745 [13:03] <Topa_cz> .-.
#1746 [13:03] <Topa_cz> ._.
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#1748 [13:03] <Topa_cz> .___________________________.
#1749 [13:04] <Topa_cz> Help me men
#1750 [13:04] <Topa_cz> http://paste.ubuntu.com/14217663/
#1751 [13:04] <mikey> please help
#1752 [13:06] <Topa_cz> a mi no me ayudan jajajaja
#1753 [13:06] <Topa_cz> lol
#1754 [13:06] <Topa_cz> me no help
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#1756 [13:06] <Topa_cz> please help me : link http://paste.ubuntu.com/14217663/
#1757 [13:07] * josh_ [josh_@notlogged] has joined #minecrafthelp
#1758 [13:08] <josh_> hello i have forgotten my email address to log into my minecraft account is there any way i could change the email ?
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#1761 [13:09] <mikey> still need help buying the game!!
#1762 [13:09] <Topa_cz> help
#1763 [13:10] <josh_> hello i have forgotten my email address to log into my minecraft account is there any way i could change the email ?
#1764 [13:11] <Topa_cz> help
#1765 [13:11] <Topa_cz> help
#1766 [13:11] <mikey> having issue paying for the game? i have tried 2 different credit cards and using paypal and it keeps coming up with a error....this is the message i keep getting -- An error occurred while placing order, please verify credit card info and try again
#1767 [13:11] * Chrisern2003 [Chrisern2003@notlogged] has joined #minecrafthelp
#1768 [13:12] <Clock> mikey, make sure your bank allows international transactions to sweden
#1769 [13:12] * TheFireBeastPvP [TheFireBeastPvP@notlogged] has joined #minecrafthelp
#1770 [13:12] <mikey> wow seriously, lol
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#1773 [13:12] <Clock> Dog1125a, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#1774 [13:12] * LIIGHTz_uP [LIIGHTz_uP@notlogged] has joined #minecrafthelp
#1775 [13:12] <Chrisern2003> Java.lang.nullpointerexpicion:group is the worst minecraft problem alive i cant play mulitplayer and single player ITS sad
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#1778 [13:13] <Bandit> Hello
#1779 [13:13] <Bandit> does any staff know the name of tyteen?
#1780 [13:13] <Chrisern2003> Hey
#1781 [13:14] <Clock> Topa_cz, download and install http://www.nvidia.com/download/driverResults.aspx/94794/en-us
#1782 [13:14] <Bandit> ok, so clock is staff
#1783 [13:14] <Topa_cz> http://paste.ubuntu.com/14217663/
#1784 [13:14] <Clock> Chrisern2003, Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt
#1785 [13:14] <Clock> Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1786 [13:14] <Clock> Topa_cz, download and install http://www.nvidia.com/download/driverResults.aspx/94794/en-us
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#1788 [13:15] <Bandit> so i had a problem last night with minecraft, when i joined a server is said java.lang.NullExceptionPoint: group
#1789 [13:15] <Clock> Bandit, Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt
#1790 [13:15] <Clock> Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1791 [13:15] <Bandit> i already went here last night and someone helped me already
#1792 [13:16] <Chrisern2003> What should i do on soureforge
#1793 [13:16] <Bandit> with the same thing
#1794 [13:16] <Bandit> but
#1795 [13:16] <Bandit> they just said my laptop was full of malware
#1796 [13:16] <Bandit> and gave me a scanning program
#1797 [13:16] <Bandit> it didnt help
#1798 [13:17] <Clock> Bandit, ok, can you give us an updated hjt log?
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#1800 [13:17] <Bandit> ok sure
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#1802 [13:17] <LIIGHTz_uP> i want to buy a laptop to play mc on, can you help me decide? i have a few links if that's okay
#1803 [13:17] <Hopsoplo> Hey, I can't log on to minecraft because my graphics drivers are outdated, but when I try to scan for upgrades my computer tells me there aren't any. I've tried downloading a few manually, but none of them are compatible with my computer. Also, this: http://paste.ubuntu.com/14217843/
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#1805 [13:18] <Clock> LIIGHTz_uP, sorry we provide no computer advices here
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#1807 [13:18] <Lie> I am having issues with Minecraft on Ubuntu (MATE). Joining servers and (on Bungee) connecting to new backend servers takes a while. The world doesn't seem to render for a bit. I am using the latest OptiFine.
#1808 [13:18] <Clock> Hopsoplo,
#1809 [13:18] <Clock> Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1810 [13:19] <LIIGHTz_uP> any site that i can go too for help in that area?
#1811 [13:19] * Ashtin_28 [Ashtin_28@notlogged] has joined #minecrafthelp
#1812 [13:19] <Chrisern2003> Faciking fix the Java.lang.nullpointerexpition:group shit i cant download shit because you dosent let me play the game
#1813 [13:19] <Absol> Chrisern2003: Please keep it civil
#1814 [13:19] <Hopsoplo> I'll try it out, thanks
#1815 [13:19] <Elj> I have downloaded minecraft on my sons laptop and the 64 bit run time i was told to and it still wont let him play. an error thing keeps coming up. id really like to speak to a real person over the phone verses this junk
#1816 [13:19] * CreeperSorceress [CreeperSorceress@notlogged] has joined #minecrafthelp
#1817 [13:19] <Bandit> http://paste.ubuntu.com/14217971/
#1818 [13:19] <Elj> java time*
#1819 [13:19] <Bandit> theres the updated version
#1820 [13:20] <Clock> Chrisern2003, calm down and follow the instructions you are given
#1821 [13:20] <Clock> ??> Chrisern2003 tools/hjt
#1822 [13:20] <Absol> Chrisern2003: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1823 [13:20] <Absol> Chrisern2003: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1824 [13:20] <Chrisern2003> I havnet get some instructions
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#1826 [13:21] * micheyme [micheyme@notlogged] has joined #minecrafthelp
#1827 [13:21] * LIIGHTz_uP [LIIGHTz_uP@notlogged] has quit. (Quit: Web client closed)
#1828 [13:22] <Chrisern2003> Run witch program
#1829 [13:22] <Clock> Elj, there is no phone support
#1830 [13:22] <Clock> Chrisern2003, read what Absol told you
#1831 [13:22] <CreeperSorceress> I received a new laptop for Christmas that has Windows 10 and inel mobile 965 express chipset. I downloaded minecraft but when I try to launch I get the pixel fpormat not suported message. I have tried to update my graphics drivers but it says they are up to date.
#1832 [13:22] <micheyme> Could anyone please let me know if there is a way my two kids can play together or visit each others worlds?
#1833 [13:22] <Chrisern2003> On sorgeforge
#1834 [13:22] <Clock> CreeperSorceress, that laptop is atleast 7 years old and won't be able to run mc
#1835 [13:23] * garrett [garrett@notlogged] has joined #minecrafthelp
#1836 [13:23] <Chrisern2003> Because there it dosent say i accept
#1837 [13:23] <Bandit> clock did you read the paste yet?'
#1838 [13:23] <Bandit> http://paste.ubuntu.com/14217971/
#1839 [13:23] <Elj> It successfully let me download it but whenever we hit play itll come to the mojang screen then back to a white screen with lots of errors
#1840 [13:24] <Clock> ??> Elj launcher/game-output
#1841 [13:24] <Absol> Elj: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1842 [13:24] <Absol> Elj: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1843 [13:24] <Elj> kk
#1844 [13:24] <Bandit> Clock, hello?
#1845 [13:25] <Clock> Bandit, im still reading throught, please be patient
#1846 [13:25] <Bandit> sorry
#1847 [13:25] * xXxTH3DoCxXx [xXxTH3DoCxXx@notlogged] has joined #minecrafthelp
#1848 [13:26] <Elj> http://paste.ubuntu.com/14218062/
#1849 [13:26] <Clock> Bandit, for starters get rid of utorrent and wondershare helper
#1850 [13:26] * Ridiaan [Ridiaan@notlogged] has joined #minecrafthelp
#1851 [13:26] <CreeperSorceress> Strange. I have a total of three children. They all received the same laptop but two of them are able to run it. The two that can run it, however, have a radeon gpu and the computers they played on before were much older
#1852 [13:26] <Clock> Elj, your computer is too old for minecraft
#1853 [13:26] <Elj> what do you mean to old?
#1854 [13:27] <Elj> it has windows 7 on it?
#1855 [13:27] <Clock> Elj, it's at least 7 years old - too old for minecraft
#1856 [13:27] <Bandit> eeeh, i thought i already got rid of utorrent
#1857 [13:27] * YiddleBrudi [YiddleBrudi@notlogged] has joined #minecrafthelp
#1858 [13:27] <Clock> CreeperSorceress, that's exactly the problem, minecraft won't run on the intel 965 graphics card
#1859 [13:27] * YiddleBrudi [YiddleBrudi@notlogged] has quit. (Client Quit)
#1860 [13:27] <Elj> is there no way to fix it?
#1861 [13:27] <Clock> Elj, get a new computer
#1862 [13:28] <mikey> called my bank and the issue isnt with them blocking th payment, at this time i still cannot purchase the game
#1863 [13:28] <CreeperSorceress> ok thank you. that is a much better and more helpful answer than comp is too old
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#1866 [13:28] <YiddleBrudi> http://paste.ubuntu.com/14218055/
#1867 [13:28] <Elj> this was a new computer he just got for xmas :/
#1868 [13:28] <Ridiaan> Minecraft crash while playen whit mod and i get a hs_err_pid error, how do i fix it?
#1869 [13:28] * Chrisern2003 [Chrisern2003@notlogged] has quit. (Ping timeout: 204 seconds)
#1870 [13:28] <Clock> Elj, 7 years old is not new...
#1871 [13:28] * endijsjanis [endijsjanis@notlogged] has joined #minecrafthelp
#1872 [13:28] <Clock> ??> Ridiaan mods
#1873 [13:28] <endijsjanis> http://paste.ubuntu.com/14218061/
#1874 [13:28] <Absol> Ridiaan: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1875 [13:28] <Absol> Ridiaan: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1876 [13:28] <Bandit> elj, windows 7 is hecka old
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#1879 [13:29] <endijsjanis> I have problem updating graphics drivers
#1880 [13:29] <Elj> if i download windows 10 will it work or no?
#1881 [13:29] <Clock> YiddleBrudi, your dxdiag is incomplete, redo the instructions, make sure to copy ALL of the text
#1882 [13:29] <Bandit> yes, it will elj
#1883 [13:29] * smeddy [smeddy@notlogged] has joined #minecrafthelp
#1884 [13:29] <endijsjanis> can you please help me?
#1885 [13:29] <Bandit> it might
#1886 [13:29] <Clock> Bandit, no
#1887 [13:29] <Ridiaan> the mods do work well but i always gat the hs_err_pid error
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#1889 [13:29] <Ridiaan> efen if it is not modded
#1890 [13:29] <Clock> upgrading software won't fix obsolete hardware
#1891 [13:30] <Clock> Ridiaan, provide a crash report wihout using any mods
#1892 [13:30] <smeddy> anyone know what versions of mobile are supported with the 1.11 install?
#1893 [13:30] <Bandit> but it will make the computer run better, right?
#1894 [13:30] <Clock> Bandit, no
#1895 [13:30] <Garry> Need help redeeming PC&MAC Minecraft gift card
#1896 [13:30] <Bandit> oh ok..
#1897 [13:30] <Garry> $26.95
#1898 [13:30] <Clock> endijsjanis, post the link to your dxdiag
#1899 [13:30] <Elj> okay so pretty much i got him a computer and minecraft card thats worth nothing
#1900 [13:31] <endijsjanis> http://paste.ubuntu.com/14218061/
#1901 [13:31] <Clock> Elj, the minecraft card can be used on any computer
#1902 [13:31] <Ridiaan> the hs_err_pid is the report that he gives
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#1904 [13:31] <micheyme> Can anyone give group play info to join my two kids?
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#1906 [13:31] <Clock> endijsjanis, your graphics card is not supported on windows 8, downgrade to windows 7 or get a new computer
#1907 [13:31] <YiddleBrudi> http://paste.ubuntu.com/14218156/
#1908 [13:31] <Elj> yea i just spent 123 on this computer i dont see me running out and buying another
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#1910 [13:32] <Clock> YiddleBrudi, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#1911 [13:32] * smeddy [smeddy@notlogged] has joined #minecrafthelp
#1912 [13:32] <Garry> I keep getting "Oops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username.
#1913 [13:32] <Clock> Elj, you should've checked the system requirements before investing money in a piece of junk
#1914 [13:32] <endijsjanis> thank you
#1915 [13:32] <Clock> ??> Garry login/throttle
#1916 [13:32] <Absol> Garry: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1917 [13:32] <Absol> Garry: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1918 [13:33] <xXxTH3DoCxXx> hi there, we have downloaded minecraft pc version into windows 10 but it wont work it says pixel format not accelorated and everything i try doesnt help. Here is the dxdiag, your help would be greatly appreciated...so far our gift to our child isnt working out as we hoped, thankyou
#1919 [13:33] <Garry> 3 hour lockout?!
#1920 [13:33] <Clock> Garry, indeed
#1921 [13:33] <xXxTH3DoCxXx> http://paste.ubuntu.com/14217983/
#1922 [13:33] <Garry> That is very inconvienenc
#1923 [13:33] <endijsjanis> how to downgrade to windows 7?
#1924 [13:33] <Clock> xXxTH3DoCxXx, that computer is too old for minecraft
#1925 [13:33] <Garry> can't you unlock>
#1926 [13:33] <Clock> Garry, no, we are not mojang
#1927 [13:33] <Elj> smh yall are rude as fuck. ill just buy him it for his xbox.
#1928 [13:33] <Absol> Elj: Please keep it civil
#1929 [13:33] <Clock> ??> endijsjanis win/downgrade
#1930 [13:34] <Absol> endijsjanis: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1931 [13:34] <Garry> if I contact Mojang they can reset
#1932 [13:34] <Garry> ?
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#1934 [13:34] * CreeperSorceress [CreeperSorceress@notlogged] has quit. (Quit: Web client closed)
#1935 [13:34] <Clock> Garry: This lockout is automatic and cannot be overridden,
#1936 [13:34] * Ridiaan [Ridiaan@notlogged] has quit. (Quit: Web client closed)
#1937 [13:34] <smeddy> sorry...got disconnected...i install poketmine 1.11 on PI and having trouble connecting with version 0.13.1 alpha...should this work?
#1938 [13:34] * Ridiaan [Ridiaan@notlogged] has joined #minecrafthelp
#1939 [13:34] <mikey> called my bank and the issue isnt with them blocking th payment, at this time i still cannot purchase the game
#1940 [13:35] <Elj> keep it civil? just got told the computer i worked hard as shit to buy my 8 year old was junk and the person whose supposed to be helping is rude. yeah no civil there. but i will be reporting this crap to mojang themselves so they can quit affiliating with slack people
#1941 [13:35] <Clock> mikey, either contact mojang or you can also purchase a prepaid gift card from a local store, see minecraft.net/prepaid
#1942 [13:35] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1943 [13:35] <smeddy> hello, anyone familiar with pocketmine?
#1944 [13:36] <Clock> ??> mikey mojang/email
#1945 [13:36] <Absol> mikey: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1946 [13:36] <Absol> mikey: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1947 [13:37] <xXxTH3DoCxXx> hi Clock, is it to me that you are saying this computer is too old? if so what can i do as we bought the gift game card and installed it on this computer?
#1948 [13:37] <mikey> thanks guy for the info, merry christmas
#1949 [13:38] <Clock> xXxTH3DoCxXx, you can install a new graphics card on that computer or just run minecraft on a different, newer computer
#1950 [13:38] <smeddy> does this room support pocketmine server installs?
#1951 [13:38] <xXxTH3DoCxXx> okay how do i get a new grafics card...other computer is windows xp!
#1952 [13:38] <smeddy> pocketmine PE?
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#1954 [13:39] <Clock> xXxTH3DoCxXx, buy one from your local store, and windows xp doesn't sound like any newer than that one either
#1955 [13:39] <Clock> smeddy, talk to the pocketmine people for support
#1956 [13:39] <Garry> ok i think its working now
#1957 [13:39] * NetherKnight84 [NetherKnight84@notlogged] has joined #minecrafthelp
#1958 [13:39] <Garry> but its asking for a credit card
#1959 [13:39] <Garry> for adult verification
#1960 [13:39] <Lie> I am having issues with Minecraft on Ubuntu (MATE). Joining servers and (on Bungee) connecting to new backend servers takes a while. The world doesn't seem to render for a bit. I am using the latest OptiFine.
#1961 [13:40] <smeddy> okay...thanks!
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#1963 [13:40] <Garry> I've already paid $26.95 for the gift card
#1964 [13:40] <Clock> Garry, contact mojang, only they can help with account issues
#1965 [13:40] <Clock> ??> Garry mojang/email
#1966 [13:40] <Absol> Garry: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1967 [13:40] <Absol> Garry: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1968 [13:40] <NetherKnight84> I need help with launching Minecraft I'm receiving this error in Windows 10
#1969 [13:40] <NetherKnight84> http://paste.ubuntu.com/14218301/
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#1971 [13:41] <Clock> ??> Lie mods
#1972 [13:41] <Absol> Lie: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1973 [13:41] <Absol> Lie: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1975 [13:41] <Clock> NetherKnight84, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#1976 [13:41] <xXxTH3DoCxXx> lol, it isnt newer for sure, so the graphics card must b purchased or is there something that can be downloaded?
#1977 [13:41] <NetherKnight84> okay, graphics card "B"
#1978 [13:42] <Clock> xXxTH3DoCxXx, it has to be purchased and installed into the computer
#1979 [13:42] <NetherKnight84> Okay, where do I get it?
#1980 [13:42] <Clock> NetherKnight84, from your local pc store or via the internet
#1981 [13:42] <NetherKnight84> Okay, tahnk
#1982 [13:42] <Lie> Clock, ah, does seem to be an OptiFine thing.
#1983 [13:42] <NetherKnight84> thanks
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#1985 [13:42] <xXxTH3DoCxXx> okay so im in canada, would you buy that at walmart or best buy or ?
#1986 [13:42] <Technolify> hi
#1987 [13:42] <NetherKnight84> best buy
#1988 [13:42] <NetherKnight84> thanks
#1989 [13:42] <Elj> is there a certain brand or whatever that works best
#1990 [13:43] <Lie> Next question: on an MC server, is there a way to disable clouds SERVER SIDE? Or is that only a client side thing?
#1991 [13:43] * Technolify [Technolify@notlogged] has quit. (Client Quit)
#1992 [13:43] <Clock> Elj, you have a laptop - you cannot upgrade a graphics card of a laptop
#1993 [13:43] * Technolify [Technolify@notlogged] has joined #minecrafthelp
#1994 [13:43] <Clock> Lie, that's client side afaik
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#1997 [13:43] <Technolify> game is crashing and here is the report : http://paste.ubuntu.com/14218308/
#1998 [13:44] <helpmerealms> can i get realms on xbox one?? please help
#1999 [13:44] <Clock> Technolify, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#2000 [13:44] <Technolify> how to downgrade to window 7
#2001 [13:44] <Bandit> yea, clock, nothing is working, i just uninstalled like 20 programs, including the one's you told me to uninstall
#2002 [13:45] <helpmerealms> hello? im trying to get a realm server on xbox one but cant find it. any help?
#2003 [13:45] <Clock> Bandit, have you restarted the computer after uninstalling those?
#2004 [13:45] <Technolify> or which graphic card to buy where it will work??
#2005 [13:45] <Bandit> crap, no, i'll try that
#2006 [13:45] <Clock> ??> Technolify win/downgrade
#2007 [13:45] <Absol> Technolify: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2008 [13:46] <helpmerealms> you guys are no help
#2009 [13:46] <Clock> Technolify, if you want to install a graphics card, best to ask your local pc store for advice
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#2011 [13:46] <helpmerealms> where can i buy minecraft realms for xbox
#2012 [13:46] <Clock> helpmerealms, afaik there are no realms for xbox
#2013 [13:47] <helpmerealms> omg why the fuck
#2014 [13:47] <Absol> helpmerealms: Please keep it civil
#2015 [13:47] <helpmerealms> how long has this game been out for
#2016 [13:47] <helpmerealms> whh wouldnt there be xbox one realms
#2017 [13:47] <Lie> helpmerealms, how long has that service been out for?
#2018 [13:48] * Vbds [Vbds@notlogged] has quit. (Ping timeout: 204 seconds)
#2019 [13:48] <Lie> Mojang prioritise PC over other platforms, since they get more players there.
#2020 [13:48] <jaysunlayz> i installed minecraft and can only play for a few minutes before the display driver crashes, with the error " # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ff87fb34fdc, pid=6060, tid=6444"
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#2023 [13:48] <Clock> ??> jaysunlayz paste
#2024 [13:48] <Absol> jaysunlayz: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2025 [13:49] <Clock> jaysunlayz, please follow Absol's instructions and show us the entire crash report
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#2029 [13:50] <jaysunlayz> http://paste.ubuntu.com/14218536/
#2030 [13:50] <jaysunlayz> sorry about that
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#2032 [13:51] <brandon_911> my minecraft for pc is lagging
#2033 [13:51] <Clock> jaysunlayz, for starters try turning off VBOs in options - video settings
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#2036 [13:52] <jaysunlayz> my VBO was turned off by default
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#2041 [13:54] <brandon_911> my VBOs know is on
#2042 [13:54] <Bandit> it still didnt work
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#2044 [13:56] <Bandit> yea, um, clock i did everything i could
#2045 [13:56] * zrgfbzu [zrgfbzu@notlogged] has quit. (Client Quit)
#2046 [13:56] <brandon_911> but still not working
#2047 [13:56] <Bandit> maybe i could send you an image of what my problem looks like?
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#2058 [13:58] <muppet> anyone here able to help me with a dxdiag report?
#2059 [13:58] <brandon_911> its to slow
#2060 [13:59] <brandon_911> I cant move and its frezzing
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#2062 [14:00] <muppet> http://paste.ubuntu.com/14217620/
#2063 [14:02] <muppet> .
#2064 [14:04] <brandon_911> anyone can help me with my minecraft pc card?
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#2070 [14:06] <muppet> any help available???
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#2073 [14:07] <Ultragamer564> I need help with my Minecraft! It won't launch the launcher at all, if I launch the game. Please help!
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#2075 [14:08] <Clock> ??> Bandit tools/hjt
#2076 [14:08] <Absol> Bandit: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2077 [14:08] <Absol> Bandit: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2078 [14:08] * AlohaSnackbar [AlohaSnackbar@notlogged] has joined #minecrafthelp
#2079 [14:08] <Clock> Bandit, a new hjt log please
#2080 [14:08] <Henry_> My launcher to get to minecraft isn't working it says it has an error but i have fixed it.
#2081 [14:08] <AlohaSnackbar> why are my chests christmas themed
#2082 [14:09] <Clock> muppet, that computer is too old for minecraft
#2083 [14:09] <Clock> Henry_, explain the error
#2084 [14:09] <Clock> AlohaSnackbar, because it's christmas?...
#2085 [14:09] <AlohaSnackbar> ok
#2086 [14:09] <AlohaSnackbar> but i thought it was a texture pack
#2087 [14:10] <Clock> nope
#2088 [14:10] <AlohaSnackbar> oh
#2089 [14:10] <jaysunlayz> any luck on my display driver crash issue?
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#2091 [14:10] <AlohaSnackbar> jaysun send the crash report
#2092 [14:10] <Clock> jaysunlayz, can you show us the contents of this file C:\Users\Jasonlay95\AppData\Roaming\.minecraft\hs_err_pid6060.log?
#2093 [14:11] <Clock> jaysunlayz, use paste.ubuntu.com again please
#2094 [14:11] <Ultragamer564> Please help me... My launcher isn't launching when I click on the Minecraft Icon!!!
#2095 [14:11] * tehgooch [tehgooch@notlogged] has quit. (Ping timeout: 192 seconds)
#2096 [14:11] <Henry_> The error is they trying to render the aspects of the game but i fixed the error but it still isnt working.
#2097 [14:11] <Clock> Henry_, post the link to your dxdiag
#2098 [14:11] <AlohaSnackbar> ultra is this pc or mac
#2099 [14:11] <Ultragamer564> Pc :(
#2100 [14:11] <AlohaSnackbar> did you reinstall
#2101 [14:12] <Henry_> http://paste.ubuntu.com/14218739/
#2102 [14:12] <Clock> Ultragamer564, download the minecraft.msi from minecraft.net/download
#2103 [14:12] <Ultragamer564> No, let me try.
#2104 [14:12] <jaysunlayz> http://paste.ubuntu.com/14218938/
#2105 [14:12] * jas_swag_17 [jas_swag_17@notlogged] has joined #minecrafthelp
#2106 [14:12] <Clock> Henry_, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
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#2108 [14:13] * miniswagg [miniswagg@notlogged] has joined #minecrafthelp
#2109 [14:13] <Ultragamer564> Well that's convienant, it repairs for you :)
#2110 [14:13] <Ultragamer564> Thanks, Clock!
#2111 [14:13] <muppet> clock, you couldn't say how its too old?
#2112 [14:14] <Henry_> Thank you, I am getting a laptop soon so that may be more supportted than this old dell laptop my elders have, Anyway thanks for the help.
#2113 [14:14] <miniswagg> I cant get on my minecraft account on my pc but i cant on my phone
#2114 [14:14] <miniswagg> but i can*
#2115 [14:14] <Clock> muppet, that computer is more than a decade old - it's ancient
#2116 [14:14] <miniswagg> its a 2014 pc
#2117 [14:14] <Ultragamer564> Henry_, what type of computer IS your computer, anyways?
#2118 [14:14] <Clock> miniswagg, i was not talking to you
#2119 [14:14] <miniswagg> hp pavillion 2014
#2120 [14:14] <miniswagg> oh
#2121 [14:15] * swaggy_d [swaggy_d@notlogged] has joined #minecrafthelp
#2122 [14:15] <Henry_> This is my grandmas its a intel centrino dell...
#2123 [14:15] <muppet> i know but by boys on 4, and minecraft is hardly fallout 4? just can't work out why the spec is so high
#2124 [14:15] <Ultragamer564> Wow
#2125 [14:15] <Henry_> really old.
#2126 [14:15] <miniswagg> how can i fix this?
#2127 [14:15] <Ultragamer564> That's ancient
#2128 [14:15] * TheTrollingCube [TheTrollingCube@notlogged] has joined #minecrafthelp
#2129 [14:15] <Clock> ??> muppet requirements
#2130 [14:15] * jas_swag_17 [jas_swag_17@notlogged] has quit. (Client Quit)
#2131 [14:15] <Absol> muppet: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#2132 [14:15] * jas_swag_17 [jas_swag_17@notlogged] has joined #minecrafthelp
#2133 [14:15] <Henry_> yep im getting a brand new 2015 laptop soon.
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#2138 [14:16] <Henry_> Good Bye now.
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#2140 [14:16] <Ultragamer564> Well, once this installation wizard is done fixing the problem, i'll go.
#2141 [14:16] <TheTrollingCube> help if ii make a new world it bugs and there stands minecraft dont responds
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#2145 [14:16] <TheTrollingCube> pls help
#2146 [14:17] <jas_swag_17> my minecraft keeps crashing and i have done a bunch of updates and downloads that it keeps telling me to do but it still wont work
#2147 [14:17] <miniswagg> I cant log into my mincraft account on my computer but i can on my phone help pls
#2148 [14:17] <Clock> TheTrollingCube, are VBOs enalbed? what's the render distance set to?
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#2150 [14:17] <Clock> miniswagg, what error message do you get?
#2151 [14:17] <TheTrollingCube> iam chekking
#2152 [14:17] <Clock> jas_swag_17, does it tell you to update graphics drivers?
#2153 [14:18] <TheTrollingCube> render distance xtreme
#2154 [14:18] <jas_swag_17> yes it does
#2155 [14:18] <miniswagg> please try again. if u need help try the forgot password link
#2156 [14:18] <Clock> TheTrollingCube, why?
#2157 [14:18] <Clock> jas_swag_17, post the link to your dxdiag
#2158 [14:18] <TheTrollingCube> gous its nice too see
#2159 [14:18] <jas_swag_17> ok
#2160 [14:18] <Clock> TheTrollingCube, is it so nice that it breaks your game?
#2161 [14:18] <TheTrollingCube> ooo
#2162 [14:18] <miniswagg> and i changed my named earlier and it started workng again but idk why it isint working anymore
#2163 [14:18] * Gabbey [Gabbey@notlogged] has joined #minecrafthelp
#2164 [14:19] <Clock> ??> miniswagg login/throttle
#2165 [14:19] <TheTrollingCube> on wath i have too set it
#2166 [14:19] <Absol> miniswagg: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2167 [14:19] <Absol> miniswagg: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2168 [14:19] <miniswagg> what?
#2169 [14:19] <Clock> TheTrollingCube, just play with it till you're satisfied with the performance
#2170 [14:19] <miniswagg> okay so i have to wait 3 hours?
#2171 [14:19] <TheTrollingCube> 15
#2172 [14:19] <Clock> miniswagg, indeed
#2173 [14:19] <Gabbey> I'm trying to log into minecraft realms and it has this error and it won't let me play
#2174 [14:19] <TheTrollingCube> or 16
#2175 [14:19] <miniswagg> and if it doesnt work what do i do?
#2176 [14:19] <Clock> TheTrollingCube, that's up to you
#2177 [14:19] <miniswagg> and can i ask why does it do it
#2178 [14:20] <jas_swag_17> how do i post the link to my dxdiag
#2179 [14:20] <TheTrollingCube> thx now its working chill love u
#2180 [14:20] <muppet> clock - ty for you help
#2181 [14:20] <Clock> miniswagg, if you can login using your phone, but not your computer, you're locked out on the computer
#2182 [14:20] <Clock> ??> jas_swag_17 win/dxdiag
#2183 [14:20] <Absol> jas_swag_17: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2184 [14:20] <miniswagg> so what do i do?
#2185 [14:20] <miniswagg> i will
#2186 [14:20] <Clock> miniswagg, wait 3 hours then try again
#2187 [14:21] * Yusufegemen [Yusufegemen@notlogged] has joined #minecrafthelp
#2188 [14:21] <miniswagg> okay do u have skype so i can hit you up if it doesnt work
#2189 [14:21] * TheTrollingCube [TheTrollingCube@notlogged] has quit. (Quit: Web client closed)
#2190 [14:21] <miniswagg> or do i just come back here
#2191 [14:21] <Clock> miniswagg, just come back here
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#2194 [14:21] <miniswagg> im so confused on why it does this
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#2196 [14:22] <Clock> miniswagg, too many failed attempts
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#2198 [14:22] <miniswagg> ohhh
#2199 [14:22] <miniswagg> okay thanks xD
#2200 [14:22] <Gabbey> Hey, I've been trying to log into minecraft realms and it has an error that is blocking me from playing? Any ideas?
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#2203 [14:23] <jaysunlayz> any updates on my display driver crash issue?
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#2207 [14:24] <Clock> jaysunlayz, oops sorry forgot about you, yeah looks like a graphics driver crash
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#2209 [14:24] <Clock> ??> jaysunlayz win/dxdiag
#2210 [14:24] <Absol> jaysunlayz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2212 [14:24] <Clock> jaysunlayz, can you show us a dxdiag following those instructions?^
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#2217 [14:25] <miniswagg> i cant log into my minecraft account but i know my info
#2218 [14:25] <Anna> miniswagg: how many times did you try log in?
#2219 [14:25] <Clock> miniswagg, the answer hasn't changed - wait 3 hours
#2220 [14:25] <Anna> and what does it say when you try
#2221 [14:25] <Gabbey> Hey, I've been trying to log into minecraft realms for a while now and it is blocking me from doing so with an error. It says error 401 invalid session
#2222 [14:26] <jaysunlayz> here you go, http://paste.ubuntu.com/14219251/
#2223 [14:26] <miniswagg> but i cant log into my phone anymore
#2224 [14:26] <Clock> Gabbey, close minecraft and the launcher then try again
#2225 [14:26] <Clock> miniswagg, now you triggered the lockout on there too
#2226 [14:26] <miniswagg> okay ill just get on later
#2227 [14:26] <miniswagg> if it doesnt work i might just quit
#2228 [14:26] <katherin280897> me sale error al entrar .. me pueden ayudar ? http://paste.ubuntu.com/14219194/
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#2231 [14:27] <Gabbey> I have been on and off. I've been switching over the version and nothing has worked
#2232 [14:27] * jas_swag_17 [jas_swag_17@notlogged] has quit. (Ping timeout: 204 seconds)
#2233 [14:27] <Clock> ??> Gabbey launcher/relog
#2234 [14:27] <Absol> Gabbey: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2235 [14:28] * xXxTH3DoCxXx [xXxTH3DoCxXx@notlogged] has quit. (Ping timeout: 204 seconds)
#2236 [14:28] <Gabbey> Okay thank you for your help
#2237 [14:28] <Clock> jaysunlayz, you need to make sure that minecraft is using your nvidia card rather than the crappy intel one
#2238 [14:28] * Yusufegemen [Yusufegemen@notlogged] has quit. (Quit: Web client closed)
#2239 [14:28] <MukiSasi> I cannot play Minecraft on my PC because there appears a minecraft crash report... pixel format not accellerated... I have a report of dxdiag within this loink:http://paste.ubuntu.com/14219167/ please help since my sons cant wait playing...
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#2241 [14:29] <Clock> katherin280897, download and install the catalyst software suite here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
#2242 [14:29] * Ki113r510 [Ki113r510@notlogged] has joined #minecrafthelp
#2243 [14:29] <jaysunlayz> Clock, it says that the nvidia proccessor is the default
#2244 [14:29] <Clock> MukiSasi, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#2245 [14:30] * Eric [Eric@notlogged] has joined #minecrafthelp
#2246 [14:30] <Ki113r510> bought a minecraft card and it downloaded but cant get on
#2247 [14:30] <MukiSasi> didnt work on win 8 either
#2248 [14:30] <katherin280897> gracias :) cualquier otra duda volvere :)
#2249 [14:30] <Clock> jaysunlayz, that may be true for the launcher but you need also add java to the list that should run on nvidia
#2250 [14:30] * Eric is now known as Guest89687
#2251 [14:30] <MukiSasi> so on 7 it shall work??
#2252 [14:31] <Clock> MukiSasi, yes
#2253 [14:31] <Guest89687> We tried to download Minecraft and keep getting a corruption error for the run time unpacking.
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#2255 [14:31] <jaysunlayz> i see, is there instructions on how to do that?
#2256 [14:31] <Ki113r510> i have java and it still wont work
#2257 [14:31] <Clock> jaysunlayz, i would think there would be plenty of tutorials on the insternet for that
#2258 [14:31] <Clock> Ki113r510, what error message do you get?
#2259 [14:32] <MukiSasi> ca i expect it to work later on win 10 or is the graphics card too old??
#2260 [14:32] <Clock> ??> Guest52773 tools/hjt
#2261 [14:32] <jaysunlayz> i understand, thanks for your help
#2262 [14:32] <Absol> Guest52773: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2263 [14:32] * guy_ [guy_@notlogged] has joined #minecrafthelp
#2264 [14:32] <Absol> Guest52773: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2265 [14:32] <Clock> MukiSasi, the card is too old
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#2268 [14:32] <MukiSasi> ok thank you for your fast answer i will try win 7 thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#2269 [14:32] <MukiSasi> bye
#2270 [14:32] <Ki113r510> when i click on the minecraft nothing comes up its on my desktop
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#2275 [14:33] <Coco614> I can't get Minecraft to work on my computer
#2276 [14:33] <Clock> Ki113r510, download "minecraft.msi" from minecraft.net/download and run that
#2277 [14:33] <unter> can i get a refund
#2278 [14:33] <Clock> ??> unter account/refund
#2279 [14:33] <Absol> unter: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2280 [14:34] <Clock> Coco614, why not, what happens
#2281 [14:34] * MukiSasi [MukiSasi@notlogged] has quit. (Quit: Web client closed)
#2282 [14:34] <Ki113r510> we did that
#2283 [14:34] <Ki113r510> we get a desktop icon but cant do anything with it
#2284 [14:35] <Coco614> It tells me that it's crashed when I hit play. I'm trying to use it for the first time
#2285 [14:35] <Clock> ??> Coco614 launcher/game-output
#2286 [14:35] <Absol> Coco614: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2287 [14:35] <Absol> Coco614: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2289 [14:36] <Clock> Ki113r510, so you double-click the icon and nothing happens?
#2290 [14:36] <Ki113r510> correct
#2291 [14:36] <Clock> Ki113r510, have you tried to "repair" with the minecraft.msi?
#2292 [14:36] <Coco614> http://paste.ubuntu.com/14219530/
#2293 [14:37] <Ki113r510> yes and still nothing
#2294 [14:37] <Clock> Coco614, lack of updated graphics drivers, do you have the link to your dxdiag?
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#2296 [14:37] <Clock> ??> Ki113r510 tools/hjt
#2297 [14:37] <Absol> Ki113r510: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2298 [14:37] <Absol> Ki113r510: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2299 [14:37] <Prolux> hello ?
#2300 [14:38] <Ki113r510> ok ill try lol ty
#2301 [14:38] <Coco614> http://paste.ubuntu.com/14219576/
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#2304 [14:39] <Clock> Coco614, download and install the catalyst software suite here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#2305 [14:39] <Prolux> when i try to load minecraft it says "lack of updated graphics drivers" and when i do windows update it says there are updates being made but i cant find them
#2306 [14:41] <Clock> Prolux, post the link to your dxdiag
#2307 [14:41] * unter [unter@notlogged] has quit. (Quit: Web client closed)
#2308 [14:41] <Prolux> it would help out alot if you could help me update the graphics card :D
#2309 [14:41] <Prolux> what link ?@
#2310 [14:41] <Clock> ??> Prolux win/dxdiag
#2311 [14:41] <Absol> Prolux: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2312 [14:41] <Ki113r510> for some reason it downloaded and is working now! tyvm
#2313 [14:41] <Clock> Ki113r510, alright...well have fun i guess xD
#2314 [14:42] <Prolux> thanks &4Clock and absol
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#2316 [14:42] <Guest89687> We just purchased Minecraft and we have tried to download it multiple times. We keep getting an error message when it tries to load the run time. We keep getting an error that the unpacking is corrupted.
#2317 [14:42] <Prolux> hey absol, ive already done that
#2318 [14:43] <Clock> ??> Guest89687 tools/hjt
#2319 [14:43] <Absol> Guest89687: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2320 [14:43] <Absol> Guest89687: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2321 [14:43] <Clock> Guest89687, follow the instructions above ^
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#2324 [14:43] <Clock> Prolux, then give us the link to your dxdiag
#2325 [14:43] <Prolux> ive donew that too
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#2327 [14:43] <Prolux> okay how ?
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#2329 [14:43] <Clock> ??> Prolux win/dxdiag
#2330 [14:43] <Absol> Prolux: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2331 [14:43] <Clock> Prolux, like the instructions tell you to
#2332 [14:44] * attack97 [attack97@notlogged] has joined #minecrafthelp
#2333 [14:44] <Prolux> yeah but how do i give it too you, its a new pc
#2334 [14:44] <attack97> Hi i've problem with
#2335 [14:44] <Clock> Prolux, just post it in here
#2336 [14:44] * AppFR [AppFR@notlogged] has quit. (Client Quit)
#2337 [14:44] <attack97> game crashed
#2338 [14:45] <attack97> for drivers video
#2339 [14:45] * jaysunlayz [jaysunlayz@notlogged] has quit. (Quit: Web client closed)
#2340 [14:45] * Gabbey [Gabbey@notlogged] has quit. (Ping timeout: 204 seconds)
#2341 [14:45] <Clock> attack97, post the link to your dxdiag
#2342 [14:45] <Prolux> okay 1 second
#2343 [14:45] <attack97> http://paste.ubuntu.com/14219677/
#2344 [14:45] <luckytage> Problems to start the game. http://paste.ubuntu.com/14219588/
#2345 [14:46] <Clock> attack97, download and install the catalyst software suite here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#2346 [14:46] <attack97> ok thank you
#2347 [14:46] <Prolux> here u go clock - http://paste.ubuntu.com/14219729/
#2348 [14:46] <Guest89687> clock, We clicked on the link, accepted the download and got an error message that said "For some reason your system denied write access to the Hosts file. If any hijacked domains arein this file, HijackThis may NOT be able to fix this.
#2349 [14:46] * Darth [Darth@notlogged] has joined #minecrafthelp
#2350 [14:46] <Darth> Hi
#2351 [14:47] <Clock> luckytage, download and install http://www.nvidia.com/download/driverResults.aspx/52338/en-us
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#2353 [14:47] <Clock> Guest89687, you can ignore that
#2354 [14:47] <Guest89687> ok
#2355 [14:47] <luckytage> Ok, I try that.
#2356 [14:47] <Prolux> are you looking at it, i dont understand code so...
#2357 [14:48] <Clock> Prolux, download and install the radeo software here https://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#2358 [14:48] * guy_ [guy_@notlogged] has quit. (Quit: Web client closed)
#2359 [14:48] <Prolux> ok
#2360 [14:48] * lin [lin@notlogged] has joined #minecrafthelp
#2361 [14:49] * attack97 [attack97@notlogged] has quit. (Client Quit)
#2362 [14:49] <lin> hello edeemed a card cant play teg version
#2363 [14:49] <Prolux> alright downloading it now !
#2364 [14:49] <Prolux> thanks clock
#2365 [14:49] <lin> u understood me?
#2366 [14:50] <Darth> Anyone know why it won't send my email a password reset email
#2367 [14:50] <lin> i bouth a prepaid version and cannot play
#2368 [14:50] <Clock> lin, why not, what happens
#2369 [14:50] * Bandit [Bandit@notlogged] has joined #minecrafthelp
#2370 [14:50] <Clock> Darth, check the spam folder
#2371 [14:50] <lin> it is linked to a different acct
#2372 [14:50] <Bandit> i will send you a new log in a second clock
#2373 [14:50] <lin> are u from MINECRAFT?
#2374 [14:50] <Zakmandoodle> hi
#2375 [14:51] <Prolux> clock once the radeon has installed i will tell u and then could u help me from there
#2376 [14:51] * Ramlatus [Ramlatus@notlogged] has joined #minecrafthelp
#2377 [14:51] <Zakmandoodle> my minecraft crashed
#2378 [14:51] <Clock> Prolux, there will be no major steps left - restart the computer and try mc
#2379 [14:51] <lin> lin SURE I GUESS I WILL DO MY BEST IS THIS SECURED?
#2380 [14:51] <Zakmandoodle> plz can someone help
#2381 [14:51] <luckytage> It doesn´t help unfortunately. I´m still not able to start the game. Any other suggestions?
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#2383 [14:51] * preyforthehunter [preyforthehunter@notlogged] has joined #minecrafthelp
#2384 [14:52] <Clock> ??> Zakmandoodle launcher/game-output
#2385 [14:52] <Absol> Zakmandoodle: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2386 [14:52] <Prolux> oh, okay thanks so much and im so lucky to have found this website, putting it in my favs just incase ;)
#2387 [14:52] <Absol> Zakmandoodle: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2388 [14:52] * Zakmandoodle_ [Zakmandoodle_@notlogged] has joined #minecrafthelp
#2389 [14:52] <Clock> luckytage, yeah i don't think a workstation is able to play video games
#2390 [14:52] <Ramlatus> I am currently running 1.8.9 (PC) and was trying to update to the current version 1.0.0 I think, but I can't get it to update.
#2391 [14:53] * _Marsh [_Marsh@notlogged] has joined #minecrafthelp
#2392 [14:53] <_Marsh> Hi
#2393 [14:53] <Prolux> there isnt a 1.0.0
#2394 [14:53] <Clock> Ramlatus, 1.8.9 is the current version
#2395 [14:53] <_Marsh> Okay so, I try to join Hypixel, and this error message reappears everytime I log in Internal Exception: io.netty.handler.codec.DecoderException: java.io.Exception: The received string length is longer than maximum allowed.
#2396 [14:53] <Prolux> 1.9 is the next
#2397 [14:53] <Prolux> ramlatus, 1.9 is the next major update
#2398 [14:53] * Zakmandoodle [Zakmandoodle@notlogged] has quit. (Quit: Web client closed)
#2399 [14:53] <Bandit> http://paste.ubuntu.com/14219875/ is the new log
#2400 [14:53] <_Marsh> I am running in minecraft 1.8 and tried to contact the hypixel team but no response.
#2401 [14:53] <preyforthehunter> Hi guys, I have just bought minecraft. I seem to have some serious technical issues. When I start the game it is fine for a few seconds but after that my gpu usage keeps dropping to 0% and leading to a hard crash.
#2402 [14:54] <Clock> _Marsh, talk to the hypixel people and let them help you with your issue
#2403 [14:54] <_Marsh> Clock I tried, the won't answer
#2404 [14:54] <Clock> _Marsh, no one else can help you but them, otherwise find a different server to play on
#2405 [14:54] <Zakmandoodle_> i dont have the thing at the end after the url copping
#2406 [14:54] <_Marsh> May you tell me what Hypixel needs to do?
#2407 [14:54] <Clock> _Marsh, they need to fix your player data
#2408 [14:54] <_Marsh> Okay
#2409 [14:55] <Ramlatus> I thought they moved out of Beta? I have not updated in a long time and I see videos for 1.9 and the non beta of 1.0.0 Am I missing something?
#2410 [14:55] <_Marsh> I have emaild them like, this morning and have posted it on the forms.
#2411 [14:55] <luckytage> So what you say is that minecraft isn´t possible to play on a regular computer?
#2412 [14:55] <Bandit> http://paste.ubuntu.com/14219875/ is the new log
#2413 [14:55] <Clock> luckytage, that's a workstation, not a regular computer
#2414 [14:55] * Darth [Darth@notlogged] has joined #minecrafthelp
#2415 [14:56] <Clock> Ramlatus, minecraft is waaaay beyond beta by now
#2416 [14:56] * Zakmandoodle_ [Zakmandoodle_@notlogged] has quit. (Client Quit)
#2417 [14:56] <_Marsh> lol
#2418 [14:57] <preyforthehunter> Is there any place I can get technical support?
#2419 [14:57] <Clock> Bandit, i still see utorrent and wondershare as beeing installed
#2420 [14:57] <Guest89687> Clock, here is the link for HiJack http://paste.ubuntu.com/14219934/
#2421 [14:57] <Darth> I never got the password reset email. I checked my spam folder and nothing was there
#2422 [14:58] <Clock> Guest89687, uninstall mcafee, it blocks minecraft
#2423 [14:58] * monello2006 [monello2006@notlogged] has joined #minecrafthelp
#2424 [14:58] <Clock> ??> Guest89687 av/mcafee/unistall
#2425 [14:58] <Clock> ??> Guest89687 av/mcafee/uninstall
#2426 [14:58] <Absol> Guest89687: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#2427 [14:58] <Guest89687> ok. I will try that. I'll keep you posted. Thank you.
#2428 [14:58] * monello2006 [monello2006@notlogged] has quit. (Client Quit)
#2429 [14:58] <Bandit> me too clock but i swore i uninstalled it
#2430 [14:58] <Clock> ??> Darth account/send-email
#2431 [14:58] <Absol> Darth: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2432 [14:58] <Absol> Darth: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#2434 [14:58] <Clock> Bandit, can you navigate to those locations and make sure it's gone?
#2435 [14:59] <preyforthehunter> Hi guys, I have just bought minecraft. I seem to have some serious technical issues. When I start the game it is fine for a few seconds but after that my gpu usage keeps dropping to 0% and leading to a hard crash. I have tried to play around with the settings but nothing helps.
#2436 [14:59] <Clock> ??> preyforthehunter launcher/game-output
#2437 [14:59] <Absol> preyforthehunter: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2438 [14:59] <Absol> preyforthehunter: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2439 [14:59] <Bandit> ok
#2440 [14:59] <preyforthehunter> the game it self
#2441 [15:00] <preyforthehunter> okay i will look it up
#2442 [15:00] * thedirtypelican [thedirtypelican@notlogged] has joined #minecrafthelp
#2443 [15:00] * amy [amy@notlogged] has joined #minecrafthelp
#2444 [15:00] <Bandit> yeah, i checked, it's gone
#2445 [15:00] * AccCompromised [AccCompromised@notlogged] has joined #minecrafthelp
#2446 [15:00] <AccCompromised> plz help
#2447 [15:00] <audio> i purchased a mojang accou ny and cant figure out how to get minecraftr
#2448 [15:00] <Clock> Bandit, ok let me look a bit deeper...
#2449 [15:00] <AccCompromised> Magiobiwan: help
#2450 [15:00] * AccCompromised [AccCompromised@notlogged] has quit. (Client Quit)
#2451 [15:00] <Clock> audio, download the launcher from minecraft.net/download
#2452 [15:00] <Clock> audio, download the launcher from minecraft.net/download
#2453 [15:01] * thedirtypelican [thedirtypelican@notlogged] has left #minecrafthelp
#2454 [15:01] <Bandit> i saw too, it might be mistakan?
#2455 [15:01] <luckytage> I don´t see the difference between a workstation and a regular computer actually. What do I need except of buying a new computer?
#2456 [15:02] * audio [audio@notlogged] has quit. (Client Quit)
#2457 [15:02] <Clock> Bandit, as you have malware bytes installed i'm assuming you did a scan with that?
#2458 [15:03] <amy> I'm a parent who is totally minecraft inept. My kids have MC for PS3 but I want to get them the PC version. I created a mojang account for myself and one for each of the kids. I think I created a username for myself. Can't remember if I did for them or not. Long story short, I didn't realize it mattered which account bought the game. I bought it under MY account and I will never play. I didn't download it yet. Can I t
#2459 [15:03] <preyforthehunter> I m sorry but I cant seem to find game out put anywhere on my launcher
#2460 [15:03] <Bandit> i did a scan with malware bytes and adw
#2461 [15:03] <_Marsh> I have been having some trouble with Hypixel and many other servers, trying to log in and an error message appeared, Internal Exception: io.netty.handler.codec.DecoderException: java.io.Exception: The received string length is longer than maximum allowed. I run minecraft in 1.8.9 and I have tried looking for solutions towards this problem, but I haven't found any relevant solution.This message reappeared every time I tr
#2462 [15:04] <Bandit> i have premium malware bytes
#2463 [15:04] <Clock> ??> preyforthehunter launcher/open
#2464 [15:04] <Absol> preyforthehunter: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#2465 [15:04] <_Marsh> Just e-mailing them now, clock.
#2466 [15:04] <Clock> preyforthehunter, play the game, when it crashes show us the game output
#2467 [15:04] <preyforthehunter> okay thx I will do that now
#2468 [15:05] <Bandit> _Marsh I feel like getting a new laptop just because of minecraft XD i own a decently pop server
#2469 [15:05] <Prolux> its half way there
#2470 [15:05] <Prolux> downloading
#2471 [15:05] <Bandit> im only secondary owner though :P
#2472 [15:06] <_Marsh> Lol
#2473 [15:06] <preyforthehunter> to be clear if I dont turn the game off once it starts to drop gpu usage. My whole computer crashes
#2474 [15:06] <preyforthehunter> So I will close it once it starts to pla yup
#2475 [15:06] <preyforthehunter> up*
#2476 [15:06] * hasankaka [hasankaka@notlogged] has joined #minecrafthelp
#2477 [15:06] <_Marsh> Minecraft is so slow for me, I have everything on the lowest setting, how can I increase my FPS?! I have already installed OptiFine. :)
#2478 [15:07] * Darth [Darth@notlogged] has quit. (Ping timeout: 204 seconds)
#2479 [15:07] <hasankaka> minecraft wont open due to my graphics cards
#2480 [15:07] <Clock> ??> _Marsh win/dxdiag
#2481 [15:07] <Absol> _Marsh: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2482 [15:07] <hasankaka> http://paste.ubuntu.com/14218985/
#2483 [15:07] <amy> Hold up, you guys can't address my account issues, transferring not-yet-downloaded copy, can you?
#2484 [15:07] * Guest89687 [Guest89687@notlogged] has quit. (Ping timeout: 204 seconds)
#2485 [15:08] <Clock> hasankaka, your graphics card is not supported on windows 8, downgrade to windows 7 or get a new computer
#2486 [15:08] <Clock> amy, not really, you need to contact mojang for that
#2487 [15:08] <Clock> ??> amy account/send-email
#2488 [15:08] <Absol> amy: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2489 [15:08] <Absol> amy: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#2491 [15:09] * DrTerriblePvP [DrTerriblePvP@notlogged] has joined #minecrafthelp
#2492 [15:09] <amy> Thanks. I know you guys can't fix my problem but does anyone know if they even allow an unused transfer? I will definitely be following the links.
#2493 [15:09] <preyforthehunter> okay it just crashed
#2494 [15:09] <preyforthehunter> where do I post my launcher info
#2495 [15:09] <Clock> ??> preyforthehunter paste
#2496 [15:09] <Absol> preyforthehunter: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2497 [15:10] <_Marsh> Absol, Clock, http://paste.ubuntu.com/14220246/
#2498 [15:10] <preyforthehunter> okay I will paste it in ubuntu
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#2500 [15:10] * DrTerriblePvP [DrTerriblePvP@notlogged] has quit. (Client Quit)
#2501 [15:10] <Clock> _Marsh, yeah that laptop does not meet minecrafts system requirements - only a new computer will help with performance
#2502 [15:10] * XxMarcosXx [XxMarcosXx@notlogged] has joined #minecrafthelp
#2503 [15:11] <preyforthehunter> http://paste.ubuntu.com/14220263/
#2504 [15:11] * XxMarcosXx [XxMarcosXx@notlogged] has quit. (Client Quit)
#2505 [15:11] <_Marsh> Oh Clock, I have a computer at home, it isnt like a laptop, and it's still slow. This is just temporary.
#2506 [15:11] <Clock> preyforthehunter, why are you on maxed out render distance?
#2507 [15:11] <_Marsh> xDD
#2508 [15:12] <preyforthehunter> that a bad thing ^-^
#2509 [15:12] <Clock> _Marsh, well post a dxdiag of that computer then
#2510 [15:12] <_Marsh> K, it'll be tomorrow then,
#2511 [15:12] <Clock> preyforthehunter, turn it waaay down, at least to 16 and try again
#2512 [15:12] <preyforthehunter> okay. Round 2 back in a sec
#2513 [15:12] <_Marsh> Oh, that bug, io.netty.. yeh, that's the bug inwhich is on THAT computer
#2514 [15:12] <_Marsh> soo
#2515 [15:12] <_Marsh> ill post one tomorrow
#2516 [15:12] * Guest29984 [Guest29984@notlogged] has joined #minecrafthelp
#2517 [15:13] * Guest29984 [Guest29984@notlogged] has quit. (Client Quit)
#2518 [15:13] <luckytage> So the answer is no answer?
#2519 [15:13] <_Marsh> So, what are the Minecraft requirements?
#2520 [15:13] <_Marsh> Or restrictions
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#2523 [15:15] * helpme [helpme@notlogged] has joined #minecrafthelp
#2524 [15:15] <ari_> Hello, how do i make my single player world a lan server so my friend on the same wifi can come in. we tried open to lan but it says timed out every time
#2525 [15:16] <preyforthehunter> erm well that was surprising, no crash
#2526 [15:16] <Prolux> hey, Clock its bout 1 minutle left, did u say to restart my pc then try minecraft ?
#2527 [15:16] <preyforthehunter> I will post my launcher data anyway
#2528 [15:16] <preyforthehunter> http://paste.ubuntu.com/14220385/
#2529 [15:16] <Clock> Prolux, after downloading install the driver, restart the computer then try mc
#2530 [15:16] * Indapaint23 [Indapaint23@notlogged] has joined #minecrafthelp
#2531 [15:17] <Prolux> okay if it doesnt work ill come back on here xD
#2532 [15:17] <Clock> preyforthehunter, yep, see?
#2533 [15:17] <ari_> Clock: may u help me?
#2534 [15:17] * Doctor_Hoctor [Doctor_Hoctor@notlogged] has joined #minecrafthelp
#2535 [15:17] <preyforthehunter> thats crazy
#2536 [15:17] <Doctor_Hoctor> Hello?
#2537 [15:17] <preyforthehunter> what kind of a pc do you need to max that out lol
#2538 [15:17] <Indapaint23> I need some help with running minecraft on my laptop
#2539 [15:17] <Doctor_Hoctor> I need some help with my Minedraft launching
#2540 [15:17] <Clock> preyforthehunter, a nasa pc...
#2541 [15:18] <preyforthehunter> I guessed as much :(
#2542 [15:18] <Clock> ari_, most lan issue come from overprotective antivirus or firewall
#2543 [15:18] <preyforthehunter> well thank you anyways clock
#2544 [15:18] * amy [amy@notlogged] has quit. (Quit: Web client closed)
#2545 [15:18] <preyforthehunter> very helpful
#2546 [15:18] <Doctor_Hoctor> I am trying to launch it and it won't let me, all of my graphics are up to date and so is my java
#2547 [15:18] <ari_> so how do i fix that?, it doesn't really help me
#2548 [15:18] <Prolux> running it now
#2549 [15:18] <helpme> I'm having the same problem. We're on the same wifi but can't connect on a lan. Any ideas on how to fix this?
#2550 [15:18] <Clock> Doctor_Hoctor, post the link to your dxdiag
#2551 [15:19] <ari_> i know so confusing helpme
#2552 [15:19] <preyforthehunter> take care guys and luck with your issues
#2553 [15:19] <Clock> helpme, turn off antivirus/firewall on all the machines and try again
#2554 [15:19] <Indapaint23> apparently my graphics card is out of date, and there are no updates to my graphics driver
#2555 [15:19] * preyforthehunter [preyforthehunter@notlogged] has quit. (Quit: Web client closed)
#2556 [15:19] <Clock> Indapaint23, post the link to your dxdiag
#2557 [15:19] <Indapaint23> sure http://paste.ubuntu.com/14220358/
#2558 [15:19] <Prolux> clock, im installing now so ill be back on to tell u if it worked or not
#2559 [15:20] <Doctor_Hoctor> https://usercontent.irccloud-cdn.com/file/nKLnjiRF/DxDiag.txt
#2560 [15:20] <Indapaint23> okay thanks
#2561 [15:20] <ari_> How do i turn off antivirus/ firewall?!?!?!
#2562 [15:20] <Clock> Indapaint23, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
#2563 [15:20] <Indapaint23> okay thank you
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#2565 [15:20] <Prolux> clock, im installing now so ill be back on to tell u if it worked or not
#2566 [15:20] <helpme> That's a bad idea right?
#2567 [15:20] <Clock> Doctor_Hoctor, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#2568 [15:21] * Leryeta [Leryeta@notlogged] has joined #minecrafthelp
#2569 [15:21] <Prolux> clock, im installing now so ill be back on to tell u if it worked or not
#2570 [15:21] <Clock> Prolux, sure go ahead
#2571 [15:21] <Prolux> okay brb :)
#2572 [15:21] * Prolux [Prolux@notlogged] has quit. (Quit: Web client closed)
#2573 [15:23] <Leryeta> Hello,
#2574 [15:23] <Arthurbr> Oi
#2575 [15:23] <Leryeta> I need help :-)))
#2576 [15:23] <Leryeta> no
#2577 [15:23] <Arthurbr> Hello
#2578 [15:23] <Arthurbr> Yes
#2579 [15:23] <Leryeta> I will describe my problem
#2580 [15:23] <Leryeta> :-)
#2581 [15:23] <Arthurbr> wait
#2582 [15:23] <Leryeta> I can not start Minecraft
#2583 [15:24] * emily [emily@notlogged] has joined #minecrafthelp
#2584 [15:24] <luckytage> Ok, Clock. Thank you for your assistance.
#2585 [15:24] * Indapaint23 [Indapaint23@notlogged] has quit. (Quit: Web client closed)
#2586 [15:24] * Indapaint23 [Indapaint23@notlogged] has quit. (Quit: Web client closed)
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#2588 [15:24] <Leryeta> no I have some note from Ubuntu Pastebin
#2589 [15:24] <Leryeta> it is http://paste.ubuntu.com/14220387/
#2590 [15:24] <Arthurbr> my Minecraft no start
#2591 [15:25] <Arthurbr> Is problem
#2592 [15:25] <Arthurbr> It's me BR
#2593 [15:25] <Leryeta> yes
#2594 [15:25] <Arthurbr> Me Brasilian
#2595 [15:25] * ari_ [ari_@notlogged] has quit. (Ping timeout: 204 seconds)
#2596 [15:25] <Leryeta> I am from Czech rep.
#2597 [15:25] * Gabe [Gabe@notlogged] has joined #minecrafthelp
#2598 [15:25] <Arthurbr> Preciso de sua ajuda para ficar start
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#2602 [15:26] <Arthurbr> Help me
#2603 [15:26] <Gabe> hello i am trying to buy minecraft for my daughter and i am having trouble
#2604 [15:26] <Arthurbr> Alguem entende Portuguese
#2605 [15:27] <Arthurbr> Please
#2606 [15:27] <Clock> Leryeta, download and install http://www.nvidia.com/download/driverResults.aspx/94790/en-us
#2607 [15:27] <Leryeta> OK let me try
#2608 [15:27] <Clock> ??> Arthurbr lang/pt
#2609 [15:27] <Absol> Arthurbr: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2610 [15:27] <Arthurbr> Yes
#2611 [15:27] <Gabe> i put in my credit card information and then it tells me the credit card information is incorrect
#2612 [15:28] <Arthurbr> Mas porfavor me entendem
#2613 [15:28] <Clock> Gabe, try using a different browser
#2614 [15:28] <Gabe> and i have retried on diffrent computers and other web browsers but it still doesnot work...
#2615 [15:28] <Clock> Arthurbr, english please
#2616 [15:28] <Arthurbr> Me Brasilian help me
#2617 [15:28] <Arthurbr> Ok
#2618 [15:28] <Arthurbr> wait
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#2621 [15:29] <BlazingBlade603> having problems with loading my game
#2622 [15:29] <Arthurbr> I speak like leaving my Minecraft work
#2623 [15:30] <Gabe> i have also tried using diffrent credit cards but everytime i try it keeps telling me my information is wrong and i have no idea what to do now
#2624 [15:30] <Arthurbr> He did not enter
#2625 [15:31] <BlazingBlade603> mine says pixel format not accelerated
#2626 [15:31] <Clock> Gabe, also make sure that your bank allows international transactions to sweden
#2627 [15:31] <Arthurbr> What do I do for it to work
#2628 [15:31] <Clock> BlazingBlade603, post the link to your dxdiag
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#2630 [15:31] <BlazingBlade603> http://paste.ubuntu.com/14220526/
#2631 [15:31] <Clock> Arthurbr, what error message do you get?
#2632 [15:32] <Arthurbr> What
#2633 [15:32] <Clock> BlazingBlade603, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
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#2635 [15:32] <catdeclue> mindcraft says my driver is out of date
#2636 [15:33] <Clock> catdeclue, post the link to your dxdiag
#2637 [15:33] <catdeclue> http://paste.ubuntu.com/14220730/
#2638 [15:33] <Arthurbr> You guys do not help me at all
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#2640 [15:34] <BlazingBlade603> so my windows 10 is not suppoerted by my graphics card how do i go back down to windows 7 if i got the free updated
#2641 [15:34] <Gabe> yes my bank allows transactions to sweden
#2642 [15:34] <BlazingBlade603> or how much does it cost to update a graphics card
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#2644 [15:34] <Gabe> i have tried using chrome and internet explorer
#2645 [15:34] <Clock> BlazingBlade603, you have a laptop - you cannot upgrade your graphics card
#2646 [15:34] <Arthurbr> Their bums and tramps
#2647 [15:34] <Gabe> and other computers and diffrent credit cards but nothing seems to work...
#2648 [15:34] <Clock> ??> BlazingBlade603 win/downgrade
#2649 [15:35] <Absol> BlazingBlade603: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2650 [15:35] * MattOfflineMc is now known as Mata
#2651 [15:35] <Clock> ??> catdeclue win/update
#2652 [15:35] <Absol> catdeclue: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#2653 [15:35] <BlazingBlade603> ok so if i have another laptop with windows 7 can i use that laptop and download the mine craft on that laptop
#2654 [15:36] <catdeclue> ok updating now
#2655 [15:36] <Clock> BlazingBlade603, sure you can try
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#2658 [15:37] <Arthurbr> Sons of bitches and motherfuckers
#2659 [15:37] <Absol> Arthurbr: Please keep it civil
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#2661 [15:37] <Arthurbr> Help me
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#2663 [15:39] <Arthurbr> Heeeeeeelp me motherfuckers
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#2673 [15:51] <kmwhite> i just got minecraft for my sons for chirstmas and i have installed in on the pc and i will not play! help
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#2677 [15:54] <miniswagg> my minecraft account doesnt work
#2678 [15:54] <geraldbrent> Just be patient and wait for someone to chime in.
#2679 [15:55] <miniswagg> and i know my info is right
#2680 [15:55] <geraldbrent> May take a while around the holidays with people traveling and such.
#2681 [15:55] <ShyFour40025> I just got Minecraft and it says i need to update my graphic drivers
#2682 [15:55] <miniswagg> ,i can help u with that
#2683 [15:56] <Clock> miniswagg, it's not been 3 hours since the last time you tried
#2684 [15:56] <miniswagg> whats ur graphics driver?
#2685 [15:56] <Clock> miniswagg, now you've reset the lockout and have to wait another 3 hours before you can login again+
#2686 [15:56] <miniswagg> omg
#2687 [15:56] <miniswagg> how come i cant play on other accounts
#2688 [15:56] <Clock> ShyFour40025, post the link to your dxdiag
#2689 [15:56] <ShyFour40025> ok
#2690 [15:56] <miniswagg> how
#2691 [15:57] <Clock> ??> miniswagg login/throttle
#2692 [15:57] <Absol> miniswagg: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2693 [15:57] <Absol> miniswagg: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2694 [15:57] <ShyFour40025> http://paste.ubuntu.com/14221190/
#2695 [15:57] <Clock> ShyFour40025, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
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#2697 [15:58] <Clock> miniswagg, as Absol told you the lockout is placed on your network
#2698 [15:58] <miniswagg> this happened to me earlier then my minecraft started to work but then it happened again
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#2701 [15:58] <kmwhite> i cannt get my mine towork
#2702 [15:59] <Clock> miniswagg, you will have to wait patiently without loggin in at all for 3 hours
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#2704 [15:59] <kmwhite> my everyting meets the requirments but still will not work
#2705 [15:59] <miniswagg> do i have to change my password?
#2706 [15:59] <Clock> ??> kmwhite scold/work
#2707 [15:59] <Absol> kmwhite: Please don't say "it doesn't work". Tell us what exactly doesn't work and which error message you're getting.
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#2709 [15:59] <Clock> miniswagg, yes, after waiting 3 hours reset the password and try again
#2710 [16:00] <kmwhite> just one second i have to reload it
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#2716 [16:02] <kmwhite> Usage: javaw [-options] class [args...] (to execute a class) or javaw [-options] -jar jarfile [args...] (to execute a jar file) where options include: -d32 use a 32-bit data model if available -d64 use a 64-bit data model if available -server to select the "server" VM The default VM is server. -cp <class search path of directories and z
#2717 [16:02] <miniswagg> do i need my emails password?
#2718 [16:04] <kmwhite> i just get a whole bunch of stuff in the game output screen stuff about java
#2719 [16:04] <Clock> kmwhite, ok, start the launcher, click edit profile, check the executable setting, at the end of that line where it says "javaw.exe" remove the "w" so it says "java.exe", click save profile and try again
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#2721 [16:06] <kmwhite> i did, it did work but it crashed, we just upgraded to windows ten, should i download the beta version
#2722 [16:07] <Clock1> ??> kmwhite launcher/game-output
#2723 [16:07] <Absol> kmwhite: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2724 [16:07] <Absol> kmwhite: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2727 [16:08] <kmwhite> http://paste.ubuntu.com/14221659/
#2728 [16:08] <kmwhite> im new to this..so please forgive me
#2729 [16:08] <Clock> kmwhite, do you have the link to your dxdiag?
#2730 [16:09] * Mata is now known as MattOfflineMc
#2731 [16:09] <Clock> kmwhite, so far you're doing a great job of following the instructions!
#2732 [16:09] <kmwhite> im a pro at that!!!
#2733 [16:10] <kmwhite> i have opend the dxdiag...how do i send you the link for that for you to see it?
#2734 [16:11] <Clock> ??> kmwhite paste
#2735 [16:11] <Absol> kmwhite: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#2737 [16:12] <kmwhite> i did...its right above the please for give me
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#2739 [16:12] <Clock> kmwhite, no that's the crash log
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#2743 [16:13] <kmwhite> http://paste.ubuntu.com/14221781/
#2744 [16:13] <kmwhite> ooops
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#2751 [16:15] <Madmass31> Hey Iman trying to log into an external server and it keeps telling me to check Internet connection. I'm running on 4g
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#2753 [16:16] <Madmass31> Also I'm playing mine craft pe 13.1
#2754 [16:16] <Madmass31> Any idea what I can do?
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#2756 [16:17] <Clock> kmwhite, that's the game-output
#2757 [16:17] <Clock> ??> kmwhite win/dxdiag
#2758 [16:17] <Absol> kmwhite: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2759 [16:17] <Madmass31> I'm on a phone so I'm not even sure if I'm getting trough to anyone
#2760 [16:17] <Clock> kmwhite, follow those instructions^
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#2762 [16:18] <Clock> Madmass31, few people in here are familiar with the pocket edition of mc, try the minecraft forums
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#2764 [16:19] <Madmass31> Ok. I've searched pretty deep.
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#2768 [16:20] <Madmass31> I'm not too tech savvy. Thanks ks anyways
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#2771 [16:21] <kmwhite> http://paste.ubuntu.com/14221958/
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#2773 [16:21] <kmwhite> alright 3rd time is the charm
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#2776 [16:23] <Clock> kmwhite, unfortunately, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#2777 [16:23] <Clock> ??> kmwhite win/downgrade
#2778 [16:23] <Absol> kmwhite: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2779 [16:24] <kmwhite> then when i do that...it should work?
#2780 [16:25] <Clock> kmwhite, it may ask to update the drivers again, if it does, get back to this channel and include you dxdiag log
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#2782 [16:26] <kmwhite> okay i will be back after it downgrades :D
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#2785 [16:27] <kmwhite> Thank you for the help so far clock
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#2794 [16:35] <SirSnackAlot> i can't log in after I purchased Minecraft 15minutes ago. What can I do? I already changed my password three times!
#2795 [16:36] <Clock> ??> SirSnackAlot login/throttle
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#2797 [16:36] <Absol> SirSnackAlot: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2798 [16:36] <Absol> SirSnackAlot: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2799 [16:36] <SirSnackAlot> oh never mind
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#2801 [16:36] <SirSnackAlot> of course it works now -.-
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#2808 [16:40] <KayBae52> http://paste.ubuntu.com/14222095/ I can't get the game to download so I can play it
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#2810 [16:41] <GreyVulpine> KayBae52 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#2811 [16:41] <Gr1m310> Quick question
#2812 [16:41] <mushykat> http://paste.ubuntu.com/14222369/ it wont download so i cant play it
#2813 [16:41] <Gr1m310> I have MCPE and I'm receiving an error that states to check my internet connection.
#2814 [16:42] <Gr1m310> I'm playing from my cellular device
#2815 [16:42] <Gr1m310> I have full bars at 4G LTE
#2816 [16:42] <Clock> mushykat, your computer is too old for minecraft
#2817 [16:42] <mushykat> what i just got it yestday how is it too old
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#2820 [16:43] <Clock> mushykat, it's at least 7 years old - too old for minecraft
#2821 [16:43] <Clock> ??> mushykat requirements
#2822 [16:43] <Absol> mushykat: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#2823 [16:44] <KayBae52> how do I get a refund for this game?
#2824 [16:44] <Clock> ??> KayBae52 account/refund
#2825 [16:44] <Absol> KayBae52: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2826 [16:45] <mushykat> so id it too old what can i do i just bought it on this
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#2829 [16:45] <Clock> mushykat, you need to buy a pc that is actually meant for gaming
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#2833 [16:46] <alejandro_> se me jodio minicraf
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#2835 [16:46] <KayBae52> do i follow the same process to download to another computer?
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#2837 [16:46] <Clock> KayBae52, yes
#2838 [16:46] <SARGIS> i need help with getting unbanned
#2839 [16:46] <GreyVulpine> SARGIS - From?
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#2841 [16:46] <alejandro_> ablen eswpanol porfavor
#2842 [16:46] <SARGIS> endcraft.net
#2843 [16:47] <Clock> KayBae52, you download the launcher from minecraft.net/download and login
#2844 [16:47] <GreyVulpine> SARGIS - We have nothing to do with servers here. All servers are run independently. Contact their server admin to request an unban
#2845 [16:47] <Gr1m310> can anyone help with mc pe?
#2846 [16:47] <mushykat> omg
#2847 [16:47] <alejandro_> }me folle a tu novia
#2848 [16:47] <SARGIS> but i cant thats the thing so i was wondering how do i make a alt account
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#2850 [16:47] <GreyVulpine> SARGIS - By creating and purchasing minecraft again
#2851 [16:47] <MustafaOsta> alejandro_: please in english, use http://translate.google.com
#2852 [16:47] <GreyVulpine> Gr1m310 - Unfortunately, no. Not many people here have any experience with PE
#2853 [16:47] <SARGIS> aww :( ok
#2854 [16:47] <SARGIS> ok
#2855 [16:48] <Gr1m310> Doesnt matter the account. Your ip is banned
#2856 [16:48] <SARGIS> thanks you GreyVulpine
#2857 [16:48] <SARGIS> thanks you GreyVulpine
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#2859 [16:48] <Gr1m310> Damn. Is there someplace else where I may find help with the pocket edition?
#2860 [16:49] <MustafaOsta> Gr1m310: ask your question maybe someone would help you
#2861 [16:49] <craftmom> help bought game and downloading nevr completes i have removed se urity features
#2862 [16:49] <dooj> hey all. I was on here 9 hrs (one sleep) or so ago. alex 2 galaxy was assisting me. He was chasing my HP product number and was asking me to contact HP support I wasnt sure exactly what I was needing to speak with HP Support about. If it was just to get the HP product number then I have it - it is GH716AW#ABG
#2863 [16:49] <Gr1m310> Mustafa, I did
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#2866 [16:50] <MustafaOsta> Gr1m310: what was the question again ?
#2867 [16:50] <Gr1m310> I'm getting that cannot connect to server check your internet connection error
#2868 [16:51] <Gr1m310> Im 4 bars @ 4G LTE
#2869 [16:51] <Clock> dooj, do you get the error message to update your graphics drivers?
#2870 [16:51] <Gr1m310> on an Samsung Galaxy S5
#2871 [16:51] <MustafaOsta> Gr1m310: check if your server that you are connecting to is for the PE edition or is written correctly
#2872 [16:52] * kmwhite [kmwhite@notlogged] has joined #minecrafthelp
#2873 [16:52] <craftmom> minecraftinstaller.msi couldnt be donloaded and its the same on all lis
#2874 [16:52] <dooj> that was it. I went through that process, using intel but the update failed. So then we deited profile to use ver 1.7.2, but same error message came up...
#2875 [16:52] <craftmom> on all links for download please help litle girl growing impatient
#2876 [16:52] <kmwhite> hey clock, did it and well i need the disks for my pc that had windows 7 pre installed on it..so now i dont know what to do
#2877 [16:53] <Gr1m310> It has to be specifically for the pe? The funny thing is, that I shared my Wi-Fi with my son's phone and he was able to join that same server on his phone
#2878 [16:53] * kimsomfan [kimsomfan@notlogged] has quit. (Quit: Web client closed)
#2879 [16:53] <Clock> dooj, can you show us the dxdiag log?
#2880 [16:53] <MustafaOsta> Gr1m310: then check if you wrote the server name/IP correctly
#2881 [16:54] <Clock> kmwhite, so you cannot downgrade using the windows option?
#2882 [16:54] <Gr1m310> Ok. Im sure of it but will try again. Does having java installed have anything to do with it?
#2883 [16:54] <kmwhite> i am on my laptop now..my pc will not run at all
#2884 [16:54] <MustafaOsta> Gr1m310: i dont think java is needed for the PE
#2885 [16:55] * amanda [amanda@notlogged] has joined #minecrafthelp
#2886 [16:55] <Gr1m310> Ok. Ill be back. Let me check.
#2887 [16:55] <dooj> Sure, Clock, thanks for your help. This was the error log file for the latest version ...http://paste.ubuntu.com/14213581/
#2888 [16:55] <craftmom> having trouble downloadin the game to pc any advice
#2889 [16:55] <Clock> dooj, oh, just give it up, that computer is waay below the requirements for minecraft
#2890 [16:56] <MustafaOsta> craftmom: what excatly is your problem ?
#2891 [16:56] <Clock> kmwhite, yeah you might want to ask for help from a professional if you need to reinstall windows from scratch
#2892 [16:57] * amanda [amanda@notlogged] has quit. (Client Quit)
#2893 [16:57] <kmwhite> ugh....buying this game was a mistake :(
#2894 [16:57] <Clock> kmwhite, actually upgrading to windows 10 was
#2895 [16:58] <craftmom> musta...every link from the mindcraft site thaat i click it goes to download and then stops even though the % of completion is high it doesnt finish and says couldnt be downloaded
#2896 [16:58] <mushykat> so what can i do now then, if i already bought and some reason i cant play it !!!!
#2897 [16:58] <MustafaOsta> craftmom: try downloading the launcher on a different browser
#2898 [16:59] <Clock> mushykat, buy a better computer
#2899 [16:59] * hectormg_2002 [hectormg_2002@notlogged] has joined #minecrafthelp
#2900 [16:59] <Gr1m310> Mustafa, same thing bro
#2901 [16:59] <Gr1m310> Had it right
#2902 [17:00] <kmwhite> okay well thanks for the hel
#2903 [17:00] <MustafaOsta> Gr1m310: but on your son's phone it can connect ?
#2904 [17:00] <kmwhite> im going to try to get window back on that pc
#2905 [17:00] <Gr1m310> Yes
#2906 [17:00] <Gr1m310> His connection came from my wifi share
#2907 [17:00] <MustafaOsta> Gr1m310: do your son also have an android phone ?
#2908 [17:01] <Gr1m310> Yes
#2909 [17:01] <Gr1m310> We are both on 0.13.1
#2910 [17:01] <MustafaOsta> Gr1m310: did you try re-installing it ?
#2911 [17:01] <Gr1m310> Yes
#2912 [17:02] * kmwhite [kmwhite@notlogged] has quit. (Quit: Web client closed)
#2913 [17:02] <Gr1m310> I went thru one of those free apk downloads and it didn't work. So I said what the hell, and just uninstalled that one and bought it thru the play store
#2914 [17:02] <Gr1m310> ..thinking that it would change
#2915 [17:03] <Gr1m310> It is doing the same exact thing
#2916 [17:03] <Gr1m310> I even tried going thru a vpn and still nothing
#2917 [17:03] * Artick_Goliath [Artick_Goliath@notlogged] has joined #minecrafthelp
#2918 [17:03] <Artick_Goliath> Can you help with an error message with Minecraft?
#2919 [17:03] <Artick_Goliath> I get this following Windows 10 installation
#2920 [17:04] <Artick_Goliath> I have my dxdiag report here: http://paste.ubuntu.com/14223036/
#2921 [17:04] <MustafaOsta> Gr1m310: try to clear data for your PE
#2922 [17:05] <Clock> Artick_Goliath, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#2923 [17:05] <Gr1m310> Ok
#2924 [17:05] <Gr1m310> Brb
#2925 [17:05] <Artick_Goliath> How do I downgrade to windows 10?
#2926 [17:05] <Artick_Goliath> windows 7*
#2927 [17:05] * DaMinecrafter246 [DaMinecrafter246@notlogged] has joined #minecrafthelp
#2928 [17:06] <Clock> ??> Artick_Goliath win/downgrade
#2929 [17:06] <Absol> Artick_Goliath: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2930 [17:06] * Trinity [Trinity@notlogged] has joined #minecrafthelp
#2931 [17:07] <DaMinecrafter246> When I click on minecraft icon it opens on taskbar, sounds comes up but the screen doesnt pop up viewable. Daughter got for christmas and worked fine yesterday, and not today
#2932 [17:07] <Clock> ??> DaMinecrafter246 launcher/game-output
#2933 [17:07] <Absol> DaMinecrafter246: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2934 [17:07] <Absol> DaMinecrafter246: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2935 [17:07] * Acarii [Acarii@notlogged] has quit. (Read error: Connection reset by peer)
#2936 [17:07] <Trinity> Every time i click play it crashes and says fail
#2937 [17:07] <Clock> ??> Trinity launcher/game-output
#2938 [17:07] <Absol> Trinity: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2939 [17:07] <Absol> Trinity: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2940 [17:07] * Acarii|Away [Acarii|Away@notlogged] has joined #minecrafthelp
#2941 [17:08] * KayBae52 [KayBae52@notlogged] has quit. (Quit: Web client closed)
#2942 [17:08] * dooj [dooj@notlogged] has quit. (Quit: Web client closed)
#2943 [17:09] * Artick_Goliath [Artick_Goliath@notlogged] has quit. (Ping timeout: 204 seconds)
#2944 [17:09] <DaMinecrafter246> I do not see the option for GAME OUTPUT
#2945 [17:10] <Clock> ??> DaMinecrafter246 launcher/open
#2946 [17:10] <Absol> DaMinecrafter246: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#2947 [17:10] * catdeclue [catdeclue@notlogged] has quit. (Quit: Web client closed)
#2948 [17:10] <Clock> DaMinecrafter246, play the game, after the issue follow the instructions to show us the game output
#2949 [17:11] * lucas [lucas@notlogged] has joined #minecrafthelp
#2950 [17:11] <DaMinecrafter246> let me try hat
#2951 [17:11] <Gr1m310> Mustafa, same thing
#2952 [17:11] * Mel [Mel@notlogged] has joined #minecrafthelp
#2953 [17:11] <Gr1m310> This is frustrating... Even more so because I paid for this damn game now.
#2954 [17:12] <GreyVulpine> You.. didn't before?
#2955 [17:12] <Gr1m310> My son isn't able to connect now either without my shared Wi-Fi
#2956 [17:13] <MustafaOsta> Gr1m310: cant you connect to the server from a normal WiFi ?
#2957 [17:13] * lucas [lucas@notlogged] has quit. (Client Quit)
#2958 [17:13] <Gr1m310> What's the point of a pocket edition made for on the go, if you cannot connect on the go and need Wi-Fi
#2959 [17:13] * craftmom_ [craftmom_@notlogged] has joined #minecrafthelp
#2960 [17:13] <Gr1m310> I could with normal Wi-Fi
#2961 [17:14] <DaMinecrafter246> since I switched to keep launcher open, it says I am already playing, and then lockes me upm I have to go to Task manager and shut it down
#2962 [17:14] <MustafaOsta> Gr1m310: maybe your carrier is blocking the connection for the server ?
#2963 [17:15] <Gr1m310> Hmm. Interesting. So how would I fix that? By calling att?
#2964 [17:15] <craftmom_> mustafa....tried a new browwser got icon and all but when opening recieved an error 5
#2965 [17:15] <MustafaOsta> craftmom_: can you send a log of what error you had ?
#2966 [17:16] <MustafaOsta> Gr1m310: yeah call your carrier maybe they have a solution
#2967 [17:16] <Gr1m310> Ok
#2968 [17:16] * Mel [Mel@notlogged] has quit. (Ping timeout: 204 seconds)
#2969 [17:16] <DaMinecrafter246> running vista is that helps
#2970 [17:17] * Trinity [Trinity@notlogged] has quit. (Quit: Web client closed)
#2971 [17:17] * arielgaming2015 [arielgaming2015@notlogged] has joined #minecrafthelp
#2972 [17:18] <arielgaming2015> trying to sownload game
#2973 [17:18] <arielgaming2015> download
#2974 [17:19] <arielgaming2015> can someone help me download this game on my computer
#2975 [17:20] <MustafaOsta> arielgaming2015: what is your problem ?
#2976 [17:20] <DaMinecrafter246> [18:19:46] [Client thread/INFO]: Setting user: DaMinecrafter246 [18:19:46] [Client thread/INFO]: (Session ID is token:03c6e9793c3d4710a4a34699806f7dfa:3adf2965294845ff94c5585d1783c4a6) [18:19:49] [Client thread/INFO]: LWJGL Version: 2.9.4 [18:19:49] [Client thread/INFO]: Reloading ResourceManager: Default [18:19:51] [Client thread/WARN]: Missing sound for event: minecraft:entity.snowman.ambient [18:19:51] [Client thread/WARN]: Missing sound f
#2977 [17:20] <arielgaming2015> for some reason it won't down;oade
#2978 [17:20] <DaMinecrafter246> [18:19:46] [Client thread/INFO]: Setting user: DaMinecrafter246 [18:19:46] [Client thread/INFO]: (Session ID is token:03c6e9793c3d4710a4a34699806f7dfa:3adf2965294845ff94c5585d1783c4a6) [18:19:49] [Client thread/INFO]: LWJGL Version: 2.9.4 [18:19:49] [Client thread/INFO]: Reloading ResourceManager: Default [18:19:51] [Client thread/WARN]: Missing sound for event: minecraft:entity.snowman.ambient [18:19:51] [Client thread/WARN]: Missing sound f
#2979 [17:21] <MustafaOsta> arielgaming2015: the launcher or the game itself ?
#2980 [17:21] <arielgaming2015> download
#2981 [17:21] <Clock> ??> DaMinecrafter246 paste
#2982 [17:21] <Absol> DaMinecrafter246: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2983 [17:21] <arielgaming2015> both
#2984 [17:21] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 195 seconds)
#2985 [17:21] <MustafaOsta> arielgaming2015: have you tried to download the launcher from a different browser ?
#2986 [17:21] <arielgaming2015> like from where
#2987 [17:22] <MustafaOsta> arielgaming2015: does the launcher open ?
#2988 [17:22] <arielgaming2015> nothing opens
#2989 [17:23] <craftmom_> musafa.....actualy tried again and it worked ...the browser change did it thanx
#2990 [17:23] <DaMinecrafter246> http://paste.ubuntu.com/14223553/
#2991 [17:23] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#2992 [17:23] <arielgaming2015> it ask me if I want to save or open the launcher. It dont ask me to run then to open
#2993 [17:24] <mushykat> dosnt matter now went on my other laptop and itr work on that. thank you anyway
#2994 [17:24] <MustafaOsta> arielgaming2015: let's install minecraft for you from the beginning
#2995 [17:25] <arielgaming2015> ok sounds great
#2996 [17:25] * mushykat [mushykat@notlogged] has quit. (Quit: Web client closed)
#2997 [17:25] <MustafaOsta> arielgaming2015: go to http://www.minecraft.net/download download the minecraft installer and run it
#2998 [17:25] * HelpMe [HelpMe@notlogged] has joined #minecrafthelp
#2999 [17:25] * imanidiot [imanidiot@notlogged] has joined #minecrafthelp
#3000 [17:26] <imanidiot> my minecraft server keeps crashing
#3001 [17:26] * HelpMe [HelpMe@notlogged] has quit. (Client Quit)
#3002 [17:26] * craftmom [craftmom@notlogged] has quit. (Ping timeout: 204 seconds)
#3003 [17:27] <arielgaming2015> which one do I need to click on? the minecraft.exe?
#3004 [17:27] * HelpNeeded [HelpNeeded@notlogged] has joined #minecrafthelp
#3005 [17:27] <DaMinecrafter246> http://paste.ubuntu.com/14223553/
#3006 [17:27] * Darren_Gaming [Darren_Gaming@notlogged] has joined #minecrafthelp
#3007 [17:27] <DaMinecrafter246> Realms module missing???
#3008 [17:28] <Clock> ??> DaMinecrafter246 win/reinst
#3009 [17:28] <Absol> DaMinecrafter246: You may need to reinstall the locally installed files that Minecraft puts into place.
#3010 [17:28] <Absol> DaMinecrafter246: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3011 [17:28] <HelpNeeded> I keep getting Problematic Frame: C [ig4dev32.dll+oxd09f] even in Minecraft versions below 1.7.4
#3012 [17:29] <Clock> HelpNeeded, your computer is too old for minecraft
#3013 [17:29] * DaMinecrafter246 [DaMinecrafter246@notlogged] has quit. (Quit: Web client closed)
#3014 [17:29] <HelpNeeded> Clock, how come I see on Youtube Minecraft people using the 965 chip on versions up to 1.8.9
#3015 [17:29] * DaMinecrafter246 [DaMinecrafter246@notlogged] has joined #minecrafthelp
#3016 [17:30] <Clock> HelpNeeded, they use modified drivers which we do not support
#3017 [17:30] <DaMinecrafter246> damnit i lost the last message about the CNTRL+R ----please repost
#3018 [17:30] <Clock> HelpNeeded, and we do not support computers that do not meet minecrafts system requirements
#3019 [17:30] <Darren_Gaming> i just bought minecraft and cannot download it going through all the steps to update my drivers and it told me to copy this http://paste.ubuntu.com/14223574/ and post it here
#3020 [17:30] <Clock> ??> DaMinecrafter246 win/reinst
#3021 [17:30] <Absol> DaMinecrafter246: You may need to reinstall the locally installed files that Minecraft puts into place.
#3022 [17:30] <Absol> DaMinecrafter246: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3023 [17:31] * imanidiot [imanidiot@notlogged] has quit. (Quit: Web client closed)
#3024 [17:31] <Clock> Darren_Gaming, your computer is too old for minecraft
#3025 [17:31] * arielgaming2015 [arielgaming2015@notlogged] has quit. (Quit: Web client closed)
#3026 [17:31] <MustafaOsta> arielgaming2015: doesn't matter choose any
#3027 [17:32] * AlexM00007 [AlexM00007@notlogged] has joined #minecrafthelp
#3028 [17:37] <DaMinecrafter246> I did the Win+R and it downloaded a bunch of stuff then said I was already playing and locked my system
#3029 [17:37] <DaMinecrafter246> had to TASK MANAGER -- END TASK
#3030 [17:37] * arielmom [arielmom@notlogged] has joined #minecrafthelp
#3031 [17:37] <Clock> ??> DaMinecrafter246 win/dxdiag
#3032 [17:37] <Absol> DaMinecrafter246: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3033 [17:38] <arielmom> I got the laancher downloaded but it won't let me play, what do I do now
#3034 [17:39] * Gr1m310 [Gr1m310@notlogged] has quit. (Ping timeout: 190 seconds)
#3035 [17:39] <Clock> arielmom, explain what happens exactly
#3036 [17:40] * mikeymoo [mikeymoo@notlogged] has joined #minecrafthelp
#3037 [17:40] * craftmom_ [craftmom_@notlogged] has quit. (Ping timeout: 204 seconds)
#3038 [17:41] <DaMinecrafter246> http://paste.ubuntu.com/14223899/
#3039 [17:41] * Larh [Larh@notlogged] has joined #minecrafthelp
#3040 [17:41] <DaMinecrafter246> http://paste.ubuntu.com/14223899/
#3041 [17:41] <Larh> http://paste.ubuntu.com/14223831/
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#3043 [17:41] * lucas [lucas@notlogged] has joined #minecrafthelp
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#3045 [17:42] <mikeymoo> just bought game for my son and it wont start keeps saying ending bad state exit 1
#3046 [17:42] <Clock> DaMinecrafter246, install the graphics driver update from https://downloadcenter.intel.com/download/17407/Intel-Graphics-Media-Accelerator-Driver-for-Windows-Vista-32-exe-
#3047 [17:43] <Clock> ??> mikeymoo launcher/game-output
#3048 [17:43] <Absol> mikeymoo: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#3049 [17:43] <Absol> mikeymoo: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3050 [17:43] <arielmom> I will press play and then it will download but go back to the play screen
#3051 [17:43] <mikeymoo> ok
#3052 [17:43] <mikeymoo> Exception in thread "main" java.lang.ExceptionInInitializerError
#3053 [17:43] <Clock> ??> mikeymoo win/!
#3054 [17:43] <Absol> mikeymoo: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#3055 [17:43] <Absol> mikeymoo: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#3056 [17:43] * Darren_Gaming [Darren_Gaming@notlogged] has quit. (Ping timeout: 204 seconds)
#3057 [17:43] <Clock> ??> arielmom launcher/game-output
#3058 [17:43] <Absol> arielmom: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#3059 [17:43] <Absol> arielmom: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3060 [17:44] <DaMinecrafter246> said driver was not validated for my computer when I clicked on link
#3061 [17:44] <Clock> ??> Larh win/update
#3062 [17:44] <Absol> Larh: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#3063 [17:45] <Larh> ok
#3064 [17:45] <arielmom> Completely ignored arguments: [--nativeLauncherVersion, 286] [18:43:35] [Client thread/INFO]: Setting user: Arielgaming2015 [18:43:35] [Client thread/INFO]: (Session ID is token:d94ae357be3d403e8c2025bebdc82375:3c4f151795044d5b9e6e6b8181189f6b) [18:43:38] [Client thread/INFO]: LWJGL Version: 2.9.4 [18:43:40] [Client thread/INFO]: Reloading ResourceManager: Default [18:43:41] [Sound Library Loader/INFO]: Starting up SoundSystem... [18:43:41] [Thread-6/
#3065 [17:45] <Clock> ??> arielmom paste
#3066 [17:45] <Absol> arielmom: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3067 [17:45] * mikeymoo [mikeymoo@notlogged] has quit. (Quit: Web client closed)
#3068 [17:46] * Larh [Larh@notlogged] has quit. (Client Quit)
#3069 [17:47] * mikeymoo [mikeymoo@notlogged] has joined #minecrafthelp
#3070 [17:47] * Bossman356 [Bossman356@notlogged] has joined #minecrafthelp
#3071 [17:47] * Bossman356 [Bossman356@notlogged] has joined #minecrafthelp
#3072 [17:47] * AlexM00007 [AlexM00007@notlogged] has left #minecrafthelp
#3073 [17:47] <Clock> DaMinecrafter246, try the downloading the driver from here then http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=3658095&swItemId=vc_68809_2&swEnvOid=2096
#3074 [17:48] <arielmom> what do I do after I paste to the that box
#3075 [17:48] <Bossman356> Hello. I haven't played Minecraft in an extended period of time. I have totally forgot what my e-mail is. Is there a way I can retrieve my e-mail?
#3076 [17:48] <Clock> arielmom, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3077 [17:48] <Clock> ??> Bossman356 account/retrieve-name
#3078 [17:48] <Absol> Bossman356: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#3079 [17:48] <Clock> Bossman356, test ALL your emails there^
#3080 [17:49] <Bossman356> Thank you, I will do that.
#3081 [17:49] <arielmom> is this what you need? http://paste.ubuntu.com/14224033/
#3082 [17:49] <Clock> arielmom, yep, but your computer is too old for minecraft
#3083 [17:49] * josh_ [josh_@notlogged] has quit. (Ping timeout: 204 seconds)
#3084 [17:49] <arielmom> so what can I do
#3085 [17:50] <Clock> arielmom, is that a laptop or desktop?
#3086 [17:50] <arielmom> I have already bought the game for my child
#3087 [17:50] <arielmom> laptop a dell inspiron
#3088 [17:50] <Clock> arielmom, then you need to use a different computer
#3089 [17:51] <arielmom> this is the only computer we have can it be used on an ipad
#3090 [17:51] * partha [partha@notlogged] has joined #minecrafthelp
#3091 [17:51] <Clock> arielmom, no for ipad you need to use minecraft pocket edition which is a different purchase
#3092 [17:51] * Weebido [Weebido@notlogged] has joined #minecrafthelp
#3093 [17:51] * slimeboy120 [slimeboy120@notlogged] has joined #minecrafthelp
#3094 [17:51] <arielmom> well I need a refund then
#3095 [17:51] <slimeboy120> hello
#3096 [17:52] <Clock> ??> arielmom account/refund
#3097 [17:52] <Absol> arielmom: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#3098 [17:52] <slimeboy120> can some one help me
#3099 [17:52] <DaMinecrafter246> downloading now --- look slike gonna be a few minutes
#3100 [17:52] <Weebido> Ive forgot the password ro my email and i cant log in to minecraft! Because i forgot my security questions!
#3101 [17:52] <slimeboy120> my mincraft is not starting
#3102 [17:53] <Clock> ??> Weebido account/send-email
#3103 [17:53] <slimeboy120> ooooooooooh dude i can help
#3104 [17:53] <Absol> Weebido: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3105 [17:53] <Absol> Weebido: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3106 [17:53] <slimeboy120> my mincraft is not starting i hit play and then it goes and comes back like fix this
#3107 [17:54] <Clock> ??> slimeboy120 launcher/game-output
#3108 [17:54] <Absol> slimeboy120: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#3109 [17:54] <Absol> slimeboy120: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3110 [17:54] <slimeboy120> i just did that
#3111 [17:55] <Clock> slimeboy120, then post the link to it
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#3118 [17:57] <slimeboy120> http://paste.ubuntu.com/14224235/
#3119 [17:57] <slimeboy120> there i did it
#3120 [17:58] * Bossman356 [Bossman356@notlogged] has quit. (Quit: Web client closed)
#3121 [17:58] <slimeboy120> NOW WHAT
#3122 [17:58] <slimeboy120> NOW WHAT
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#3125 [17:58] <DaMinecrafter246> 2 more mins it says
#3126 [17:58] <DaMinecrafter246> to download
#3127 [17:59] <slimeboy120> clock ore absol what do i DO
#3128 [18:00] <slimeboy120> plz some one help meh
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#3131 [18:00] <Clock> ??> slimeboy120 scold/patience
#3132 [18:00] <Absol> slimeboy120: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#3133 [18:00] <Absol> slimeboy120: In short, your supplications will be answered, in the order in which they are received.
#3134 [18:01] * Lord_Relex [Lord_Relex@notlogged] has joined #minecrafthelp
#3135 [18:01] <Clock> ??> slimeboy120 scold/pm
#3136 [18:01] <Absol> slimeboy120: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#3137 [18:01] * abdurhman388 [abdurhman388@notlogged] has quit. (Ping timeout: 204 seconds)
#3138 [18:01] <DaMinecrafter246> OK downloading drivers now -- same message of THE DRIVE BEING INSTALED IS NOT VALIDATED FOR THIS COMPUTER,
#3139 [18:01] <Lord_Relex> ijust updated to windows 10
#3140 [18:01] * CandyDots [CandyDots@notlogged] has joined #minecrafthelp
#3141 [18:01] <GreyVulpine> Lord_Ralex - Please change your nickname through the /nick command
#3142 [18:01] <slimeboy120> what ya mean clock
#3143 [18:02] <slimeboy120> g
#3144 [18:02] <Clock> slimeboy120, try installing the win64_152824.exe - file from https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#3145 [18:02] <Lord_Relex> and now my minecrafte isnt working
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#3147 [18:02] * GreyVulpine kicked Lord_Relex from #minecrafthelp (Reason: ord_Relex :Please change your nickname before coming back, thanks.)
#3148 [18:02] * serg [serg@notlogged] has joined #minecrafthelp
#3149 [18:02] <slimeboy120> i did that its downlaoding i 5min
#3150 [18:03] <slimeboy120> ore 6
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#3152 [18:03] * Lord_Relex [Lord_Relex@notlogged] has joined #minecrafthelp
#3153 [18:03] <slimeboy120> im waiting
#3154 [18:03] <slimeboy120> right now
#3155 [18:03] <slimeboy120> right now
#3156 [18:03] * partha [partha@notlogged] has left #minecrafthelp
#3157 [18:04] <slimeboy120> 20/120
#3158 [18:04] * Gr1m310 [Gr1m310@notlogged] has joined #minecrafthelp
#3159 [18:04] <Lord_Relex> i downloaded windows 10 and my minecrafte wont work
#3160 [18:04] <Gr1m310> Mustafa?
#3161 [18:04] * GreyVulpine kicked Lord_Relex from #minecrafthelp (Reason: ord_Relex :Please change your nickname before coming back, thanks.)
#3162 [18:04] <slimeboy120> i got windows 8
#3163 [18:05] <slimeboy120> and windows 8 is being a JERK
#3164 [18:05] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Read error: Connection reset by peer)
#3165 [18:05] <slimeboy120> 40/126!?!?!?!?
#3166 [18:05] * mikeymoo [mikeymoo@notlogged] has quit. (Ping timeout: 204 seconds)
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#3168 [18:07] <slimeboy120> ITS TAKING LIKE FREAKING AGEGES
#3169 [18:07] <slimeboy120> 60/140 HOW
#3170 [18:07] <GreyVulpine> Please stop. It'll take as long as your computer needs
#3171 [18:07] <slimeboy120> ok
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#3173 [18:08] <slimeboy120> but the mb that it needed to be just changed from 126 to 140
#3174 [18:08] <slimeboy120> sooo i like how
#3175 [18:09] <slimeboy120> its allmost done i think?
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#3180 [18:10] <slimeboy120> ...........................................................................
#3181 [18:10] <slimeboy120> wha.........what.......
#3182 [18:11] <slimeboy120> ....h........how
#3183 [18:11] <slimeboy120> its done
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#3186 [18:12] <slimeboy120> i guess its working???
#3187 [18:14] <slimeboy120> uuuuh grey
#3188 [18:14] <slimeboy120> vulpine
#3189 [18:14] <slimeboy120> its not working
#3190 [18:14] <DaMinecrafter246> this is frustrating that i cant get this going
#3191 [18:15] <slimeboy120> https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit go to this link
#3192 [18:16] <Chroma|AFK> I .. am here
#3193 [18:16] * Chroma|AFK is now known as Chromaryu
#3194 [18:17] * partha [partha@notlogged] has joined #minecrafthelp
#3195 [18:17] <slimeboy120> ilumenati crahst my game
#3196 [18:17] * SenpaiLuciferr [SenpaiLuciferr@notlogged] has joined #minecrafthelp
#3197 [18:17] <DaMinecrafter246> http://paste.ubuntu.com/14223899/
#3198 [18:17] <slimeboy120> WHAT ARE THOSE
#3199 [18:18] <partha> Graphics drivers are outdated, they do not support required OpenGL support to run Minecraft are shown after installing the game. It is not running.
#3200 [18:18] <SenpaiLuciferr> http://paste.ubuntu.com/14224591/
#3201 [18:18] <slimeboy120> im hacky
#3202 [18:18] <partha> the link is http://paste.ubuntu.com/14224023
#3203 [18:19] <Chromaryu> DaMinecrafter246: I think your computer does not contain Minimum requirement
#3204 [18:19] <slimeboy120> im hackt~
#3205 [18:19] <partha> are there any option please?
#3206 [18:19] <SenpaiLuciferr> What should I do?
#3207 [18:19] <DaMinecrafter246> it worked yesterday when I first installed it
#3208 [18:19] <DaMinecrafter246> and if that is the problem, what would be needed
#3209 [18:20] <partha> your recommendation would be very helpful.
#3210 [18:20] <Chromaryu> partha: unfortunately, your graphic board does not support windows 10
#3211 [18:20] <partha> i have installed windows 10.
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#3213 [18:21] <SenpaiLuciferr> What should I do with my problem?
#3214 [18:21] <Chromaryu> then downgrade or buy new pc. partha
#3215 [18:21] <Chromaryu> SenpaiLuciferr: wait a moment
#3216 [18:21] * Bossebo [Bossebo@notlogged] has joined #minecrafthelp
#3217 [18:21] <partha> thanks for your suggestion.
#3218 [18:21] <Bossebo> Hi
#3219 [18:22] * Michael408 [Michael408@notlogged] has quit. (Client Quit)
#3220 [18:22] <Bossebo> I am in trouble
#3221 [18:22] <Bossebo> My account has been stolen, how do I recover it?
#3222 [18:22] <Bossebo> I have the transaction id
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#3226 [18:23] <GreyVulpine> Bossebo - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#3227 [18:24] * StreetSwifter [StreetSwifter@notlogged] has joined #minecrafthelp
#3228 [18:24] <Chromaryu> SenpaiLuciferr: http://www.geforce.com/drivers/results/56378 try this
#3229 [18:24] <StreetSwifter> Im looking for some extra cash is there any work I could do
#3230 [18:25] <Destined_Wolf> i keep getting badly compressed packet every time i connect to a server on my PCMC
#3231 [18:25] <SenpaiLuciferr> Thank you, Ill get back to you in a moment (:
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#3237 [18:26] <partha> everything was running fine after with windows 10, until this Minecraft. Do you think with this Geforce could help?
#3238 [18:26] * Alexis87312 [Alexis87312@notlogged] has joined #minecrafthelp
#3239 [18:26] <Chromaryu> partha: not for you
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#3248 [18:29] <Destined_Wolf> i keep getting badly compressed packet every time i connect to a server on my PCMC, can anyone help?
#3249 [18:30] <Katie> I try to update it the official game and it won't let me I've tried to delete apps erase pictures and erase text messaging it still won't work do u know why?
#3250 [18:31] * kev [kev@notlogged] has joined #minecrafthelp
#3251 [18:31] <kev> connection time oout no futher information minecraft lan
#3252 [18:31] <Katie> Please help me soon
#3253 [18:32] <Katie> Please help me soon
#3254 [18:32] <Katie> Can you guys get on
#3255 [18:33] * maxgames [maxgames@notlogged] has joined #minecrafthelp
#3256 [18:33] <Destined_Wolf> i keep getting badly compressed packet every time i connect to a server on my PCMC, can anyone help?
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#3258 [18:34] <Katie> Guys HELP THATS WHAT YOUR HERE FOR!!!!
#3259 [18:34] * joe0110 [joe0110@notlogged] has joined #minecrafthelp
#3260 [18:35] * Mason [Mason@notlogged] has joined #minecrafthelp
#3261 [18:35] <joe0110> hello, i am having troble reciving the email to reset my password on my account
#3262 [18:36] <GreyVulpine> joe0110 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#3263 [18:36] <Mason> I am trying to sign on to Minecraft on a old computer and it says i have outdated drivers? Can someone please help?
#3264 [18:36] <GreyVulpine> Mason - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#3266 [18:36] <Mason> http://paste.ubuntu.com/14224908/
#3267 [18:37] <Mason> Is that what you needed?
#3268 [18:38] * SenpaiLuciferr [SenpaiLuciferr@notlogged] has quit. (Quit: Web client closed)
#3269 [18:39] <GreyVulpine> Mason - Indeed. One moment
#3270 [18:39] <Mason> Ok thank you
#3271 [18:39] <joe0110> the link took me to a page about payments which isnt my problem. i puchased minecraft years ago and cant rember my password and i tried to reset my password however i havent recived and email
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#3273 [18:40] <GreyVulpine> Mason - Please download and install: http://www.geforce.com/drivers/results/94794 -- Once downloaded, run a custom install, and select "Clean Install".
#3274 [18:40] <Mason> Ok thank you
#3275 [18:40] <GreyVulpine> joe0110 - You have an account issue which cannot be solved by the helpers in this channel. Only Mojang Support, who have access to account information, can look up and help you recover your email and password for you.
#3276 [18:41] <Mason> Is that all?
#3277 [18:41] * joe0110 [joe0110@notlogged] has quit. (Quit: Web client closed)
#3278 [18:41] <GreyVulpine> joe0110 - Please submit a support ticket using that form, and Support will get back to you as soon as possible
#3279 [18:41] <GreyVulpine> Mason - Yes.
#3280 [18:41] <Mason> ok thank you for your assistance
#3281 [18:42] * HyperDrake [HyperDrake@notlogged] has joined #minecrafthelp
#3282 [18:42] <HyperDrake> ola
#3283 [18:42] <HyperDrake> hi
#3284 [18:43] <HyperDrake> how to fix erro SockettimeoutException???
#3285 [18:43] * DarkNoddy [DarkNoddy@notlogged] has quit. ()
#3286 [18:43] <HyperDrake> hi
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#3290 [18:46] <jason1> just update to windows 10, where do i get the code to download
#3291 [18:47] <jason1> had minecraft for windows 8
#3292 [18:47] * Kingsman2012 [Kingsman2012@notlogged] has joined #minecrafthelp
#3293 [18:47] <GreyVulpine> jason1 - You can redownload the launcher through http://www.minecraft.net/download
#3294 [18:47] <Kingsman2012> Hi
#3295 [18:47] * hoodedboy [hoodedboy@notlogged] has joined #minecrafthelp
#3296 [18:48] <Kingsman2012> i cant login into my account
#3297 [18:48] <GreyVulpine> And what happens when you try?
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#3300 [18:49] <Kingsman2012> ii get a login error saying the password it wrong but it right i all so tried reseting the password and it say there is no user found
#3301 [18:49] * jas_swag_17 [jas_swag_17@notlogged] has joined #minecrafthelp
#3302 [18:50] <Mason> Hi GreyVulpine I clicked 'Run' and it seemed to have download but i don't see anything and Minecraft is still not opening. The only thing i see is an Nvidia dowload in my download folder.
#3303 [18:50] <jason1> i have redownload it, but when i sign in its only the demo... mot the full game
#3304 [18:50] <GreyVulpine> Mason - You'll need to wait for the download to finish before running it
#3305 [18:50] <jas_swag_17> i need help updating my graphic drivers because its causing my minecraft to crash
#3306 [18:50] <GreyVulpine> jason1 - Make sure you're using the correct Email address to log in
#3307 [18:51] <GreyVulpine> jas_swag_17 - Got a link to your dxdiag report?
#3308 [18:51] <jas_swag_17> i think so but im not completly sure
#3309 [18:52] <GreyVulpine> jas_swag_17 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3310 [18:52] <Kingsman2012> GreyVulpine ho
#3311 [18:52] <Kingsman2012> hi
#3312 [18:52] <jas_swag_17> ok thank you
#3313 [18:53] <jas_swag_17> oh i have already done that but i wasnt able to submit it
#3314 [18:53] <Mason> It downloaded and i clicked Run as it told me to do
#3315 [18:54] <Mason> In my downloads folder now is an item titled: 341.92-desktop-win10-64bit-international
#3316 [18:55] <GreyVulpine> Mason - And how big is it?
#3317 [18:56] <Mason> i don;t understand?
#3318 [18:56] <GreyVulpine> Mason - How big is the file?
#3319 [18:57] <Mason> it's a regular file
#3320 [18:57] <Mason> it's 269 MB
#3321 [18:57] <Mason> if that's what you mean
#3322 [18:57] <GreyVulpine> That's what I was looking for, yes. Double click on it to run it
#3323 [18:58] * HerobrineGirl20 [HerobrineGirl20@notlogged] has joined #minecrafthelp
#3324 [18:58] <Mason> ok thank you
#3325 [18:58] <Mason> i'll let you know what happens
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#3327 [19:00] <jas_swag_17> GreyVulpine i have already obtained a dxdiag report but i wasnt able to obtain it do you want me to do it again
#3328 [19:00] <GreyVulpine> Please do
#3329 [19:00] <jas_swag_17> ok
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#3333 [19:02] <jas_swag_17> im getting a popup that says it already exists do you wanna replace it do i click yes
#3334 [19:02] <GreyVulpine> That's fine
#3335 [19:02] <jas_swag_17> ok
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#3339 [19:03] <oracle> What does this mean? ====> http://paste.ubuntu.com/14225389/
#3340 [19:03] * spidercrab120 [spidercrab120@notlogged] has quit. (Client Quit)
#3341 [19:04] <GreyVulpine> oracle - It means you need to update your video drivers
#3342 [19:04] <oracle> How do I do that?
#3343 [19:05] <Mason> i finished the install. Will i be able to play now?
#3344 [19:05] * MagNata [MagNata@notlogged] has joined #minecrafthelp
#3345 [19:05] <GreyVulpine> Mason - Try it
#3346 [19:05] <GreyVulpine> oracle - By going to windows update and looking for updates
#3347 [19:05] <Mason> it's working!! Thank you!!
#3348 [19:05] * GreyVulpine tips hat
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#3349 [19:06] <oracle> GreyVulpine How would I find that?
#3350 [19:06] <GreyVulpine> ??> oracle win/update
#3351 [19:06] <Absol> oracle: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#3352 [19:07] <oracle> Ok, i'll try that.
#3353 [19:08] <jas_swag_17> ok i have the link
#3354 [19:09] * Fishy_ [Fishy_@notlogged] has joined #minecrafthelp
#3355 [19:09] <GreyVulpine> Please post the link here
#3356 [19:09] <jas_swag_17> ok
#3357 [19:10] <jas_swag_17> http://paste.ubuntu.com/14225477/
#3358 [19:10] <Fishy_> k im having techincal problems but im kinda dumb so i dont know the "tech speak" but it told me to paste this thing here so here it is
#3359 [19:10] <Fishy_> http://paste.ubuntu.com/14225536/
#3360 [19:10] <Fishy_> thanks whoever!!
#3361 [19:10] <jas_swag_17> hey fishy is your game crashing when you launch it too?
#3362 [19:11] <GreyVulpine> jas_swag_17 - Unfortunately, your computer's intel 965 series video chipset does not meet minecraft's current minimum requirements.
#3363 [19:11] * Xeiyziane [Xeiyziane@notlogged] has joined #minecrafthelp
#3364 [19:12] <jas_swag_17> so what should i do
#3365 [19:12] <GreyVulpine> jas_swag_17 - However, version 1.7.2 has been known to work on the 965 series still, if you want to switch minecraft to that earlier version
#3366 [19:12] <jas_swag_17> how do i do that i love the game and just wanna play
#3367 [19:12] <GreyVulpine> jas_swag_17 - Please launch minecraft. Before hitting Play, go to Edit Profile, then select "Version 1.7.2" from the Use Version dropdown
#3368 [19:12] <Fishy_> yes it is
#3369 [19:12] <GreyVulpine> jas_swag_17 - Save the profile, then run minecraft
#3370 [19:12] <jas_swag_17> ok
#3371 [19:12] <Fishy_> good luck!!
#3372 [19:13] <Xeiyziane> I'm having an issue. Minecraft was working good before. Heres the pastebin http://pastebin.com/fVXBkxHF
#3373 [19:13] <Fishy_> i have a feeling i have the same problem
#3374 [19:13] * HerobrineGirl20 [HerobrineGirl20@notlogged] has joined #minecrafthelp
#3375 [19:13] <GreyVulpine> Fishy_ - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#3377 [19:13] <GreyVulpine> Xeiyziane - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3378 [19:14] <Fishy_> Ok, thanks! I wondered; it was doing that to me on another game. Thank you for telling me!
#3379 [19:15] <Xeiyziane> http://pastebin.com/E1D3Tajj
#3380 [19:17] * eric [eric@notlogged] has joined #minecrafthelp
#3381 [19:17] <GreyVulpine> Xeiyziane - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#3382 [19:17] * eric is now known as Guest10953
#3383 [19:18] <jas_swag_17> um it crashed again and i switched to version 1.7.2
#3384 [19:18] <Xeiyziane> Hmm.. Expected That. Thanks
#3385 [19:20] <Guest10953> on xboxone mygame wont load it just shows a grass block. any ideas?
#3386 [19:20] <GreyVulpine> jas_swag_17 - Not much we can do, other than to try updating the drivers from: https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
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#3388 [19:21] <GreyVulpine> Guest10953 - Sorry, I don't believe anybody here has any experience with xbox troubleshooting
#3389 [19:21] <GreyVulpine> Guest10953 - Try the forums.
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#3391 [19:21] <jas_swag_17> ok thank you though
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#3394 [19:22] <bazz> Hello i'm Looking for a fix for this Stupid Easter egg with falling pigs riding Chickens any one guide me on how to turn it off ? !
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#3396 [19:23] * kirby|gone is now known as mrkirby153
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#3399 [19:28] <CreeperK1ller007> Hi, I need help with launching minecraft on a newly upgraded Windows 10 environment - The error message is "Pixel format not accelerated". I am running on an old Lenovo ThinkPad SL510.
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#3404 [19:36] <jas_swag_17> i would like to give a shout out to GreyVulpine because if wasnt for him i would've torn my house and my computer apart for wasting $30 i could've used for clothes or food
#3405 [19:37] <jas_swag_17> also i was wondering if anyone here knew how i download mods and play minigames thanks
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#3407 [19:39] * barnes [barnes@notlogged] has joined #minecrafthelp
#3408 [19:39] <barnes> trying to purchase minecraft and after entering credit card information it will not work
#3409 [19:39] * TheSwagLord06 [TheSwagLord06@notlogged] has joined #minecrafthelp
#3410 [19:40] <TheSwagLord06> 14226036
#3411 [19:40] <barnes> i already have minecraft on my computer. I am trying to purchase a new screenname/ new account
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#3413 [19:40] <TheSwagLord06> trying to get minecraft set up and have windows 10 ive done everything and still cannot play the game
#3414 [19:41] * CreeperK1ller007 [CreeperK1ller007@notlogged] has quit. (Ping timeout: 204 seconds)
#3415 [19:42] <nyualice> the game has crashed, i have windows 10
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#3417 [19:42] <TheSwagLord06> can anyone with windows 10 tell me what i need to do/download to make this game work?
#3418 [19:45] * Dante666 [Dante666@notlogged] has joined #minecrafthelp
#3419 [19:45] * crabman [crabman@notlogged] has joined #minecrafthelp
#3420 [19:45] <Dante666> Can anyone help me host a minecraft 1.7.10 server becasuse it's not working with forge and i want a modded server ;d
#3421 [19:46] <Dante666> anyone ;d?
#3422 [19:47] <Andrio> TheSwagLord06, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#3423 [19:47] <Andrio> ??> Dante666 mods
#3424 [19:47] <Absol> Dante666: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3425 [19:47] <Absol> Dante666: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3426 [19:47] * guinessgeneral [guinessgeneral@notlogged] has joined #minecrafthelp
#3427 [19:47] <Dante666> oh ssorry i just htought its just for help
#3428 [19:47] <Dante666> my bad ;d
#3429 [19:47] <Jasmine> nyualice, do you have a crash report?
#3430 [19:47] <Dante666> how can i seek help then @Absol
#3431 [19:48] <jas_swag_17> how do i .... nvm
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#3435 [19:49] <Andrio> Well, that's a good example of never minding.
#3436 [19:49] <Dante666> any tips how i can seek help as i can't writing anything about modss here?
#3437 [19:50] <Jasmine> You can... but most people here can't help with mods.
#3438 [19:50] <nyualice> I think I'll have to have windows 7
#3439 [19:52] <Dante666> i've been trying to make a dragon block x server on 1.7.10 but when i do try to launch it the forge instanly closes is there any chat of mod helpersS?
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#3442 [19:53] <emsiardy> Hello. I need some help. I was wondering if it is possible to use 2 minecraft accounts on one mojang account, and how I would log in to each one.
#3443 [19:54] <Andrio> emsiardy, you can't; you need two Mojang accounts.
#3444 [19:54] <emsiardy> that's what I was afraid of...
#3445 [19:54] <Andrio> Is that a problem?
#3446 [19:54] * henriquemachado [henriquemachado@notlogged] has joined #minecrafthelp
#3447 [19:54] <emsiardy> I didn't want two emails lol
#3448 [19:54] <Andrio> Mm
#3449 [19:54] * Andrio has three email addresses.
#3449 [19:55] <emsiardy> Also Dinnerbone tweeted about multi-accounts on one mojang account??
#3450 [19:55] <Andrio> When?
#3451 [19:55] * ep06 [ep06@notlogged] has joined #minecrafthelp
#3452 [19:55] <emsiardy> "achievement get: first to have multiple minecraft accounts on one mojang account"
#3453 [19:55] <emsiardy> https://www.reddit.com/r/Minecraft/comments/1iexcg/dinnerbone_achievement_get_first_person_to_have/
#3454 [19:55] <emsiardy> may be fake
#3455 [19:55] * Sharp_Shooter24 [Sharp_Shooter24@notlogged] has joined #minecrafthelp
#3456 [19:56] * ep06_ [ep06_@notlogged] has joined #minecrafthelp
#3457 [19:56] <Sharp_Shooter24> Updated to Windows 10. No drivers found. Now what?
#3458 [19:57] <emsiardy> wait that isn't dinnerbone tweeting.. they're tweeting @dinnerbone
#3459 [19:58] <Andrio> That's not difficult to fake, and as far as I can see, Dinnerbone and Djinnibone have different UUIDs.
#3460 [19:58] <Andrio> mm
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#3462 [19:58] <ep06_> hi. i am unable to play. I am new to this and it will not allow me to play. just keeps saying it has crashed.
#3463 [19:58] <Andrio> ??> Sharp_Shooter24 win/DXDiag
#3464 [19:58] <Absol> Sharp_Shooter24: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3465 [19:58] <emsiardy> well anyway. Thanks for the help. I'll go make a new email for my account
#3466 [19:59] * Mason [Mason@notlogged] has quit. (Quit: Web client closed)
#3467 [19:59] <Sharp_Shooter24> http://paste.ubuntu.com/14226195/
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#3470 [20:01] * OoKeKoO [OoKeKoO@notlogged] has joined #minecrafthelp
#3471 [20:01] <Northern_Hunter_> hi
#3472 [20:01] <Northern_Hunter_> i need help with a opengl2.0 problem
#3473 [20:02] <webrosc> Sharp_Shooter24, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3474 [20:03] <Northern_Hunter_> why is it not possible on a laptop?
#3475 [20:03] <webrosc> Northern_Hunter_, that message wasn't directed at you
#3476 [20:03] <Northern_Hunter_> oh sorry
#3477 [20:03] <webrosc> Northern_Hunter_, explain your issue
#3478 [20:03] * Gr1m310 [Gr1m310@notlogged] has quit. (Ping timeout: 192 seconds)
#3479 [20:04] <Northern_Hunter_> how can i fix the openGL 2.0 error?
#3480 [20:04] <webrosc> what opengl2.0 error?
#3481 [20:04] <Sharp_Shooter24> If I want to keep Windows 10, tell me the easiest way to upgrade the graphics hardware if possible please
#3482 [20:04] <webrosc> Sharp_Shooter24, is it a desktop or laptop?
#3483 [20:04] <Sharp_Shooter24> desktop
#3484 [20:05] <Northern_Hunter_> when i start minecraft it says bad video driver
#3485 [20:05] <webrosc> Sharp_Shooter24, then you open case, work out what can fit, buy it, fit it, if you don't know how ask a professional, but honestly its not worth it as your CPU is old and you would most likly have to upgrade the PSU too
#3486 [20:05] <webrosc> Northern_Hunter_, do you have a dxdiag log link?
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#3488 [20:06] <Northern_Hunter_> yes i do its...
#3489 [20:06] <Northern_Hunter_> http://paste.ubuntu.com/14226302/
#3490 [20:06] <ep06> unable to play. just keeps saying it has crashed http://paste.ubuntu.com/14226233/
#3491 [20:06] <webrosc> Northern_Hunter_, you know what i told sharp shooter, same applies for you, youe computer is too old for windows 10
#3492 [20:06] <Northern_Hunter_> oh, ok
#3493 [20:07] <webrosc> ep06, one moment
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#3495 [20:07] <webrosc> ep06, download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#3496 [20:08] <ep06> ty. trying that now
#3497 [20:08] <webrosc> ep06, but also your computer is at the limit of too old for minecraft so if it runs it will run badly
#3498 [20:09] <Sharp_Shooter24> ty
#3499 [20:09] <ep06> ty
#3500 [20:09] <owen> HI, i am having trouble with login in it says that they couldn't connect to their server and to make sure i am online and that minecraft is not blocked. I just purchased this game as a birthday gift for my son last week and i haven't been able to fix this problem. Can someone help me?
#3501 [20:10] * Sharp_Shooter24 [Sharp_Shooter24@notlogged] has quit. (Quit: Web client closed)
#3502 [20:10] <webrosc> owen, what antivirus do you use?
#3503 [20:12] <owen> I am not sure but let me find out in a minute or two. Thank you for responding.
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#3509 [20:20] <Amurthy360> Hey um when I try to log into my minecraft account, it says my account has been migrated... even though i didn't even migrate it in the first place. How do I get my account back??
#3510 [20:20] <webrosc> Amurthy360, you'll have to speak to Mojang for that
#3511 [20:20] <webrosc> ??> Amurthy360 mojang/email
#3512 [20:20] <Absol> Amurthy360: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3513 [20:20] <owen> (webrosc) I have ESET nod32 Antibivirus 9.0.318.0
#3514 [20:20] <Absol> Amurthy360: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3515 [20:21] <webrosc> ??> owen av/eset
#3516 [20:21] <Absol> owen: ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix this, open the advanced setup and follow this diagram: http://kb.eset.com/library/ESET/KB%20Team%20Only/SOLN3076/SOLN3076FIG1-3C.png
#3517 [20:21] <Absol> owen: Then, try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
#3518 [20:21] <OoKeKoO> Question
#3519 [20:21] <webrosc> OoKeKoO, answer
#3520 [20:22] <webrosc> or we not playing word association?
#3521 [20:22] <OoKeKoO> I get a check your internet connection error while trying to join a mcpe server
#3522 [20:22] <webrosc> thats more a statement than a question :p
#3523 [20:22] <OoKeKoO> Cannot connect to world
#3524 [20:23] <OoKeKoO> What is the fix for this issue?
#3525 [20:23] <owen> (Absol) Ok....thank you, i'll try that.
#3526 [20:23] <webrosc> OoKeKoO, is this a local server, as in same wifi, or a server somewhere in world?
#3527 [20:23] <OoKeKoO> Server somewhere in the world
#3528 [20:23] <webrosc> OoKeKoO, mobile internet, or connected to home wifi?
#3529 [20:24] * Snarky_Shark [Snarky_Shark@notlogged] has joined #minecrafthelp
#3530 [20:24] <OoKeKoO> Mobile internet
#3531 [20:24] <webrosc> OoKeKoO, can you try connection to a wifi and see if you still get error?
#3532 [20:24] * Voridy [Voridy@notlogged] has joined #minecrafthelp
#3533 [20:24] <OoKeKoO> It does work on Wi-Fi
#3534 [20:25] <Voridy> Hello! I need help with lag spikes
#3535 [20:25] <Snarky_Shark> Attempting to download & Install minecraft and I am recieing a "corrupted file" pop up asking me to reinstall the minecraft.exe. I have done this at least half a dozen times all with the same result. Any ideas?
#3536 [20:25] <webrosc> OoKeKoO, then i would guess, the connection is too slow, or the provider may have something blocking the connection, check with your provider
#3537 [20:25] * Amurthy360 [Amurthy360@notlogged] has quit. (Quit: Web client closed)
#3538 [20:26] <OoKeKoO> I have contacted AT&T and they said they do not block anything and that I'm free to play and browse whatever I want. Im on 4G LTE
#3539 [20:26] <OoKeKoO> full bars
#3540 [20:26] <Voridy> Can anyone help with my lag spike issue?
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#3542 [20:29] <OoKeKoO> Ok. How is this for perspective. I shared my wifi hotspot to my son's phone because he was having the same issue with connection and he was able to login to world servers from my 4G hotspot
#3543 [20:29] <OoKeKoO> Therefore, my 4G connection shouldn't be the issue
#3544 [20:29] <OoKeKoO> Right?
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#3547 [20:30] <webrosc> OoKeKoO, it could be just minecraft doesn't like being on mobile connection, when i use google hangouts it works fine when on wifi, off wifi i never get notifications, but if i use a mobile wifi hotspot dongle (which is really a mobile connection) its fine again as phone is on wifi
#3548 [20:31] <webrosc> OoKeKoO, apart from that i have no idea
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#3550 [20:31] <webrosc> Voridy, care to explain in more detail maybe?
#3551 [20:31] <OoKeKoO> You may be right.
#3552 [20:31] <webrosc> Snarky_Shark, is this from the launcher, or the installer?
#3553 [20:32] <Voridy> Okay, I'm just going to say it. So i have an alienware with an i7-4700MQ 2.4 GHz processor with a nvidia gtx 780m graphics card and 16g of ram. I've allocated 8g to java and minecraft in general. Still, i have amazing FPS for about 5-10 seconds then all of a sudden, i have about 3-6 fps for about 5-10 seconds. What's the solution?
#3554 [20:33] <webrosc> Voridy, why are you allocating that much ram?
#3555 [20:33] <Voridy> Because I have 16G and I can allocate that much ram
#3556 [20:33] <webrosc> and is minecraft using the nvidia gpu or the interanl gpu?
#3557 [20:33] <GreyVulpine> You do realize that RAM plays no role in FPS performance?
#3558 [20:33] <webrosc> but why?
#3559 [20:34] <webrosc> allocating too much can cause more issues
#3560 [20:34] <Voridy> so it has room to move if i ever need that much ram. It uses about 2% of it either way....
#3561 [20:34] <webrosc> minecraft defaults to 1Gb (maybe 500Mb) and thats plenty
#3562 [20:35] <webrosc> room to move?
#3563 [20:35] <Voridy> When you play minecraft, it uses a specific amount of ram you can see when hitting F3.
#3564 [20:36] <webrosc> yeah, and that amout is pretty much always under a gig
#3565 [20:36] * swift2plunder [swift2plunder@notlogged] has joined #minecrafthelp
#3566 [20:36] <webrosc> the ONLY time you should allocate more is when using a heavy duty resource pack and mods
#3567 [20:37] <webrosc> guessing you upped the garbadge collection setting aswell as the max ram didn't you?
#3568 [20:37] <Voridy> i changed it to defaults, still doesn't work
#3569 [20:37] <Voridy> and no i didn't webrosc
#3570 [20:37] <webrosc> doesn't work? explain
#3571 [20:37] <webrosc> and what GPU is listed on the F3 page of info
#3572 [20:38] <Voridy> Changed the ram to the normal defaults under JVM arguments and under my enviorment variables
#3573 [20:39] <Voridy> I mean, I play stuff like CS:GO and Battlefield 4 with over 100fps + with high+ graphics
#3574 [20:39] <webrosc> you messed with global java settings, not just the one in minecraft?
#3575 [20:39] <swift2plunder> Hi. First time on Espernet, but not on IRC. NickServe isn't home do I can't register my nick. What should I do?
#3576 [20:39] <Voridy> Yes
#3577 [20:39] <webrosc> Voridy, why?
#3578 [20:39] <GreyVulpine> swift2plunder - /msg nickserv help register
#3579 [20:39] <Voridy> Global settings too, because that's a solution i found online, however it didn't work for me
#3580 [20:39] <webrosc> Voridy, you realise the global setting is global, so anything that uses java will have its settings changed
#3581 [20:40] <Voridy> yes, i do realize that.
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#3583 [20:40] <webrosc> you are still yet to answer my other question too
#3584 [20:40] * BoxingHam is now known as SupaHam
#3585 [20:40] <Voridy> what's that?
#3586 [20:41] <swift2plunder> GreyVulpine - swift2plunder NickServe :No such nick/channel
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#3588 [20:41] <webrosc> and what GPU is listed on the F3 page of info
#3589 [20:41] <GreyVulpine> "Nickserv", not "Nickserve"
#3590 [20:41] * Darkrai_GAME [Darkrai_GAME@notlogged] has quit. (Client Quit)
#3591 [20:41] <Voridy> Okay
#3592 [20:42] <Voridy> Wow
#3593 [20:42] <Voridy> What
#3594 [20:42] <Voridy> Wow
#3595 [20:42] <Voridy> gg dude
#3596 [20:42] <webrosc> Voridy, magic of a laptop
#3597 [20:42] * ZyxetyYT [ZyxetyYT@notlogged] has joined #minecrafthelp
#3598 [20:42] <Voridy> That's dumb, I need a new comp
#3599 [20:42] <Voridy> just kidding, but i need to fix this one
#3600 [20:42] <webrosc> mvidia control panel, 3d application settings, tell java.exe to use nvidia card
#3601 [20:43] <webrosc> Voridy, http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2583815-solved-low-fps-problems#c4
#3602 [20:43] <webrosc> that shows how
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#3604 [20:43] <Voridy> Hey thanks man, you know what happened, my computer was being a little slow lately so I totally restored it to it's factory version. Forgot to change those variables when starting it back up lol
#3605 [20:43] * ZyxetyYT [ZyxetyYT@notlogged] has joined #minecrafthelp
#3606 [20:44] <Voridy> This exact issue happened to me when I started to play the game Battlefield Hardline lol
#3607 [20:44] * kiritopersie [kiritopersie@notlogged] has joined #minecrafthelp
#3608 [20:44] <webrosc> Voridy, while your messing, revert java global back to what it was, shouldn't mess with those
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#3610 [20:44] <swift2plunder> GreyVulpine - ****ing autocorrect! Tx. :-)
#3611 [20:44] <Voridy> okay, thanks for the help webrosc! have a good one
#3612 [20:44] <ZyxetyYT> can someone help me update my drivers so i can play? i really would appreciate it!
#3613 [20:45] <webrosc> ZyxetyYT, dxdiag log link?
#3614 [20:45] <ZyxetyYT> ?
#3615 [20:45] <webrosc> ??> ZyxetyYT win/dxdiag
#3616 [20:45] <Absol> ZyxetyYT: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#3618 [20:46] <ZyxetyYT> how do i give you a link?
#3619 [20:46] * OoKeKoO [OoKeKoO@notlogged] has quit. (Read error: Connection reset by peer)
#3620 [20:46] <webrosc> you type it in chat
#3621 [20:47] <ZyxetyYT> but wheres the link at
#3622 [20:47] <ZyxetyYT> but wheres the link at
#3623 [20:47] * swift2plunder [swift2plunder@notlogged] has left #minecrafthelp
#3624 [20:47] <webrosc> read the guide i linked, it tells you what to do
#3625 [20:47] <ZyxetyYT> okay
#3626 [20:47] <webrosc> absol linked*
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#3628 [20:47] <ZyxetyYT> when i update it it says they are up to date but obviously not if i cant play mc
#3629 [20:48] <webrosc> did you just install windows 10 by any chance?
#3630 [20:48] <webrosc> or get a new dell for christmas?
#3631 [20:48] <ZyxetyYT> my pc camw with win 10 and i got it yesterday
#3632 [20:48] * osep [osep@notlogged] has joined #minecrafthelp
#3633 [20:48] <ZyxetyYT> its an hp
#3634 [20:48] <webrosc> follow the guide and we can try to fix it
#3635 [20:48] <ZyxetyYT> okay
#3636 [20:48] <kiritopersie> eae
#3637 [20:48] <ZyxetyYT> thanks
#3638 [20:49] <Snarky_Shark> webrosc, it is from the installer
#3639 [20:49] <webrosc> Snarky_Shark, the exe or msi?
#3640 [20:49] <osep> haha
#3641 [20:50] * osep [osep@notlogged] has quit. (Client Quit)
#3642 [20:50] <Snarky_Shark> exe
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#3644 [20:50] <ZyxetyYT> i saved the dxdiag report now what
#3645 [20:50] <webrosc> ZyxetyYT, follow what the guide says
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#3647 [20:50] <ZyxetyYT> do i paste it here or?
#3648 [20:50] <webrosc> follow the guide
#3649 [20:50] <ZyxetyYT> okay
#3650 [20:52] * ChristineKool [ChristineKool@notlogged] has joined #minecrafthelp
#3651 [20:52] <Zip> I just made a Mojang account and downloaded Minecraft, but get an exception trying to launch it
#3652 [20:52] <Zip> I can login at Mojang site
#3653 [20:52] <Zip> Minecraft launcher says "Sorry but we couldn't connect to our servers"
#3654 [20:53] <Snarky_Shark> what guide?
#3655 [20:53] <Zip> "Please make sure you are online and Minecraft is not blocked"
#3656 [20:53] <ZyxetyYT> so now i send you the link to the stuff i pasted?
#3657 [20:53] <webrosc> Snarky_Shark, sorry it wasn't at you, i forgot to but the other users name first
#3658 [20:53] <webrosc> ZyxetyYT, yes
#3659 [20:54] <ZyxetyYT> okay in a private message?
#3660 [20:54] <webrosc> Zip, what antivirus do you use?
#3661 [20:54] <Snarky_Shark> no problem
#3662 [20:54] <webrosc> ZyxetyYT, no, here
#3663 [20:54] <ZyxetyYT> okay
#3664 [20:54] <Zip> I turned off Firewall and it didnt help
#3665 [20:54] <kiritopersie> flw ae gente vou sai do coisa ate a manha ai flw
#3666 [20:54] * kiritopersie [kiritopersie@notlogged] has quit. (Quit: Web client closed)
#3667 [20:54] <webrosc> Zip, what antivirus do you use?
#3668 [20:54] <ZyxetyYT> http://paste.ubuntu.com/14226815/
#3669 [20:54] <Zip> McAFee, but I turned off firewall
#3670 [20:54] <ZyxetyYT> there
#3671 [20:54] <ChristineKool> http://paste.ubuntu.com/14226776/
#3672 [20:54] <webrosc> Zip, remove mcafee, its rubbish and hates minecraft
#3673 [20:55] <webrosc> ZyxetyYT, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3674 [20:55] <ZyxetyYT> okay, i have another pc and ill just get an install disk on it so i can play
#3675 [20:55] <webrosc> Snarky_Shark, can you try this launcher instead https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe , its not an installer, but runs direct
#3676 [20:55] <webrosc> ChristineKool, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3677 [20:56] <Zip> which antivirus is compatible
#3678 [20:56] <webrosc> Zip, avast is fine, and free
#3679 [20:56] <ChristineKool> okay thx
#3680 [20:56] <ZyxetyYT> i thought you could downgrade it if you didnt like win 10??
#3681 [20:56] * Zip [Zip@notlogged] has quit. (Quit: Web client closed)
#3682 [20:56] <webrosc> ZyxetyYT, you can, aslong as it was an upgrade you did, and within 30 days of said upgrade
#3683 [20:57] <ZyxetyYT> how would i check to do so?
#3684 [20:57] <webrosc> ??> ZyxetyYT win/downgrade
#3685 [20:57] <Absol> ZyxetyYT: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#3686 [20:57] <ZyxetyYT> okay
#3687 [20:57] <webrosc> ChristineKool, ah hold on
#3688 [20:57] <webrosc> ChristineKool, i read the wrong dxdiag log
#3689 [20:57] <ChristineKool> oh
#3690 [20:58] <webrosc> ChristineKool, one moment while i find the drivers for you
#3691 [20:58] <ChristineKool> okay
#3692 [20:58] <webrosc> ChristineKool, https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#3693 [20:58] <ZyxetyYT> i guess the 30 days is up... couldnt i download win 7 on a flash drive and just use it instead of a cd??
#3694 [20:59] <webrosc> ChristineKool, due to age of your computer, stay on windows 7, no upgrading to 8 or 10
#3695 [20:59] <webrosc> ZyxetyYT, you can aslong as you have a key to install with
#3696 [20:59] <webrosc> product key*
#3697 [20:59] <ZyxetyYT> so i would be better off using a disk?
#3698 [20:59] <ChristineKool> okay
#3699 [20:59] <ZyxetyYT> instead of buying a key
#3700 [20:59] <webrosc> ZyxetyYT, whatever way you want, but you have to have a product key
#3701 [21:00] <ZyxetyYT> okay, ill just do a disk.... thanks anyway
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#3703 [21:00] <webrosc> product key = bought version of windows
#3704 [21:00] <webrosc> the disk will need a key too
#3705 [21:01] <ZyxetyYT> so, once i get the disk and the product key i just put the disk in select it and put the key in?
#3706 [21:01] <ZyxetyYT> well type the key in
#3707 [21:01] <webrosc> kinda, its a lil more complex, if you don't know how to install an OS ask a professional, its beyond the support we offer
#3708 [21:02] <ZyxetyYT> could i just look a video up on youtubw
#3709 [21:02] <webrosc> i wouldn't
#3710 [21:02] <ZyxetyYT> okay
#3711 [21:02] <webrosc> ask a professional
#3712 [21:02] <ZyxetyYT> ill ask my mom, she knows abouit this stuff
#3713 [21:02] <ZyxetyYT> can my pc run win 8 or no?
#3714 [21:02] <Bella_> I'm trying to get minecraft to run on an old intel chip set. I did the driver update and tried the alternate msi file and I still get the same error.
#3715 [21:03] <webrosc> ??> Bella_ win/dxdiag
#3716 [21:03] <Absol> Bella_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3717 [21:03] <ZyxetyYT> Bella_ same
#3718 [21:03] <ChristineKool> THANKS!
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#3720 [21:04] <Bella_> ran that alrdy. to get the info for my graphics
#3721 [21:04] <webrosc> ZyxetyYT, no that GPU isn't windows 8 supported either
#3722 [21:04] <ZyxetyYT> okay so win 7
#3723 [21:04] <webrosc> Bella_, thats a different page to the one minecraft shows
#3724 [21:04] <webrosc> Bella_, do you have a dxdiag log link?
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#3726 [21:07] <ZyxetyYT> okay so just to make sure i understand correctly... i need to get win 7 on this pc to play minecraft because my driver isnt meant for win 10 or 8. once i get the disk i ask a professiona; to do it for me. then it should work?
#3727 [21:07] <webrosc> yes
#3728 [21:08] <ZyxetyYT> okay thanks!
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#3730 [21:09] <Snarky_Shark> webrosc Thank you! So far so good.
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#3736 [21:10] <Needhelp_> Hotbar on mc is not showing up
#3737 [21:11] <webrosc> Needhelp_, press f1
#3738 [21:11] <Emilio> Good night, my name is Emilio and i want to buy minecraft for my daughter, but when i put the informations of the credit card it says that cannot complete.
#3739 [21:11] <Needhelp_> On Xbox minecraft it won't stay up
#3740 [21:11] <Emilio> I tryed the paypal too, same error
#3741 [21:11] <webrosc> Emilio, is it a prepaid card, or a proper bank card?
#3742 [21:11] * ZyxetyYT [ZyxetyYT@notlogged] has quit. (Quit: Web client closed)
#3743 [21:11] <Emilio> its a proper bank card
#3744 [21:11] <webrosc> Needhelp_, oh xbox?
#3745 [21:12] <webrosc> Emilio, is your paypal linked to your card, or to bank account?
#3746 [21:12] <Needhelp_> Every time I move to another item it shows up but then it goes away on Xbox 360 someone plz help
#3747 [21:12] <Emilio> with the card
#3748 [21:12] <webrosc> Emilio, call your bank, make sure they are allowing international transactions on the card
#3749 [21:12] <webrosc> especially to Sweden
#3750 [21:13] <Emilio> im sure they allowed international transaction.
#3751 [21:13] <Emilio> any email i can send the print with the error to get more specific help?
#3752 [21:13] <webrosc> Emilio, call them and make sure they are not stopping it
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#3758 [21:15] <Lauryn> On the Xbox 360 minecraft, it will not allow me to keep my hot bar up. It shows up when I move to another item but it goes away soon after. I really need help
#3759 [21:15] <Bella_> Sorry power has been going out
#3760 [21:15] <webrosc> Lauryn, i'm not knowledgable with console version, but check the options menu for gui size?
#3761 [21:15] <Ultimate_Fury> have just downloaded windows 10 and mindcraft says Pixel Format Not Accelerated
#3762 [21:15] <webrosc> Bella_, do you have a dxdiag log link for us?
#3763 [21:15] <Bella_> I alrdy ran the dxdiag to get the graphic info
#3764 [21:15] <Lauryn> I did check options and settings and it doesn't work
#3765 [21:15] <webrosc> Ultimate_Fury, do you have a dxdiag log link for us?
#3766 [21:15] <Bella_> 1 sec
#3767 [21:16] <webrosc> Lauryn, i'm out of ideas then, try making a post here http://www.minecraftforum.net/forums/support/minecraft-xbox-360-edition-help and someone should have an answer for you hopefully
#3768 [21:17] * Lauryn [Lauryn@notlogged] has quit. (Client Quit)
#3769 [21:17] <Ultimate_Fury> how do i post it?
#3770 [21:17] <Bella_> how do I send the log "text file?
#3771 [21:17] * Needhelp_ [Needhelp_@notlogged] has quit. (Ping timeout: 204 seconds)
#3772 [21:18] <webrosc> use paste.ubuntu.com if you have the log, post the link here if you have a link
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#3774 [21:18] <webrosc> Ultimate_Fury, Bella_ ^^
#3775 [21:18] <Bella_> i'm running win 10
#3776 [21:19] <dan> i bought minecraft before for my pc and the pc crashed i then tried to use the code but it didnt let me, it said to ener a user name i never got
#3777 [21:19] <Ultimate_Fury> http://paste.ubuntu.com/14226898/
#3778 [21:19] <webrosc> Bella_, paste.ubuntu.com works on windows 10
#3779 [21:19] <webrosc> Ultimate_Fury, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3780 [21:20] <webrosc> dan, you tried to use the code you used before?
#3781 [21:20] <Ultimate_Fury> thanks
#3782 [21:20] <webrosc> dan, or do you mean email?
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#3785 [21:22] <dan> i tried the email but it said that it was not the username
#3786 [21:22] <Bella_> http://paste.ubuntu.com/14227050/
#3787 [21:22] <Bella_> I hope that worked
#3788 [21:22] <dan> yes i used the code i used before
#3789 [21:22] <webrosc> dan, what was the username you had before?
#3790 [21:23] <webrosc> Bella_, what windows version did that computer come with?
#3791 [21:23] <Bella_> xp pro origanaly
#3792 [21:23] <webrosc> then put xp back on, that computer is WAY too old for windows 10
#3793 [21:23] <Bella_> installed 7 pro then upgraded to 10
#3794 [21:24] <webrosc> i'm amazed if minecraft ran at all well when it was running windows 7
#3795 [21:24] <webrosc> go back to xp or 7
#3796 [21:24] <dan> i never got one, i put my email address on to send me a email of the usrnames compatable with that email but i had none on any of my emails
#3797 [21:24] <Bella_> agreed but nothing work proper on xp :(
#3798 [21:24] <Emilio> i've called in the bank and they've said its not blocked
#3799 [21:24] <webrosc> dan, i would contact Mojang then
#3800 [21:25] <webrosc> ??> dan mojang/email
#3801 [21:25] <Absol> dan: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3802 [21:25] <Absol> dan: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3803 [21:25] <webrosc> Emilio, use a different card
#3804 [21:25] <dan> daserbian8@hotmail.com
#3805 [21:25] <Dodgy_Curry> t
#3806 [21:25] <Dodgy_Curry> finally i can speak
#3807 [21:26] <webrosc> Emilio, or if your in US you could pop down to wallmart or similar and pick up a minecraft giftcard
#3808 [21:26] <Bella_> So minecraft will not run on this PC then Web???
#3809 [21:26] <Emilio> no im in Brazil
#3810 [21:26] <webrosc> Bella_, not with windows 10
#3811 [21:26] <Emilio> and i ve already used another credit card ;/
#3812 [21:26] <Bella_> k thanks
#3813 [21:26] <Bella_> k thanks
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#3815 [21:27] <Emilio> i put the email of my daughter to register, but my credit card info
#3816 [21:27] <Emilio> could that be the problem?
#3817 [21:27] <Dodgy_Curry> can i ask what i need help with
#3818 [21:28] <webrosc> Emilio, shouldn't be as your card and email are not linked
#3819 [21:28] <webrosc> Dodgy_Curry, do you need nminecraft help?
#3820 [21:28] <Dodgy_Curry> yes
#3821 [21:28] <Dodgy_Curry> but its for a server on it
#3822 [21:29] * hiloseabass [hiloseabass@notlogged] has joined #minecrafthelp
#3823 [21:29] <webrosc> vanilla or spigot?
#3824 [21:29] <Dodgy_Curry> spigot
#3825 [21:29] <webrosc> we don't do modded support here sorry
#3826 [21:29] <webrosc> spigot is a mod
#3827 [21:29] <Dodgy_Curry> oh
#3828 [21:29] <Dodgy_Curry> do factions and prison count?
#3829 [21:30] <hiloseabass> I reset my password at Mojang via an email reset and still can't get logged in. Do I have to wait a certain amount of time for the reset to take hold?
#3830 [21:30] <webrosc> well they are plugins, which only work on spigot/bukkit, so guess
#3831 [21:30] <webrosc> ??> hiloseabass login/throttle
#3832 [21:30] <Absol> hiloseabass: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3833 [21:30] <Absol> hiloseabass: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3834 [21:30] <Dodgy_Curry> ok um is there anyone i could ask for that than?
#3835 [21:31] <webrosc> depends on the pugin, they may have an irc channel, or maybe #spigot could direct you more
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#3837 [21:31] <Bella_> pardon but I had an idea
#3838 [21:31] <Dodgy_Curry> is there a thing chat like there is that were chatting on on spigot.com thing
#3839 [21:31] <webrosc> or minecraftforum.net has a server support section
#3840 [21:31] <Bella_> Web
#3841 [21:31] * Emilio [Emilio@notlogged] has quit. (Ping timeout: 204 seconds)
#3842 [21:31] <webrosc> Bella_, what?
#3843 [21:32] <Dodgy_Curry> k thanks webrosc
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#3845 [21:32] <Bella_> What if I put in a PCI graphics card would that help?
#3846 [21:32] <webrosc> Bella_, it could, but the age of the CPU and motherboard, good luck finding one that will work
#3847 [21:32] <Bella_> k thanks
#3848 [21:33] <webrosc> honestly, new computer time
#3849 [21:33] <Bella_> My mom gave it to me :P
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#3852 [21:34] <Dodgy_Curry> hellow
#3853 [21:35] <webrosc> Dodgy_Curry, type /join #spigot
#3854 [21:35] <webrosc> thats a spigot channel
#3855 [21:35] <dan> i downloaded minecraft but it says i can only play the demo
#3856 [21:35] <Dodgy_Curry> in what do i type that
#3857 [21:35] <webrosc> dan, you need to login with the right account, but as yours messed up you will need to contact Mojang like i already told you
#3858 [21:36] <webrosc> Dodgy_Curry, in the chat here
#3859 [21:36] <Kaihawaii> ummm how come whenever i join a server, it doesnt work when i join, then all of a suddon it works, i play a game, in the middle of the game, multiple times, everyone freezes and eventually i time out or something of the sorts but when i check my connection to any servers i get at least 60 ms. this has been happeneing all yesterday and all today.
#3860 [21:37] <webrosc> Kaihawaii, example server ip
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#3863 [21:37] <Kaihawaii> NA.Badlion.net
#3864 [21:37] <webrosc> Kaihawaii, also whats your results when you run a test at speedtest.net
#3865 [21:37] <rabbit> hey guys i have problem
#3866 [21:37] <Kaihawaii> havent tried speedtest.net
#3867 [21:37] <webrosc> can you please
#3868 [21:37] <rabbit> i just bought mine craft
#3869 [21:38] <webrosc> rabbit, ask away
#3870 [21:38] <Kaihawaii> okay just a sec
#3871 [21:38] <dan> i already did contact mojang and i have only one acoount
#3872 [21:38] <rabbit> and it will not let me log back into my mojang account
#3873 [21:38] <webrosc> dan, we can't fix account issues here, ONLY Mojang can
#3874 [21:38] <rabbit> and i did once but it will not and i have reset my password and everything
#3875 [21:38] <rabbit> but it just will not let me
#3876 [21:39] <webrosc> rabbit, what error does it give?
#3877 [21:39] <rabbit> its saying its an invaild username and password
#3878 [21:39] <HangNguyen> can you help me
#3879 [21:39] <dan> but mojang doesnt work saturdays and sundays
#3880 [21:39] <webrosc> rabbit, are you using email or username to login?
#3881 [21:39] <rabbit> it said something like error code could not pass account challenge
#3882 [21:39] <webrosc> dan, then wait for them to reply
#3883 [21:39] <rabbit> email
#3884 [21:39] * iceman11a [iceman11a@notlogged] has quit. (Ping timeout: 195 seconds)
#3885 [21:39] <webrosc> rabbit, brand new account?
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#3887 [21:40] <rabbit> yes sir just got it today
#3888 [21:40] <webrosc> rabbit, did you complete all the account reqistration and verification via the emails
#3889 [21:40] <webrosc> registration*
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#3892 [21:40] <rabbit> yes i did all the verifcation
#3893 [21:41] <webrosc> it sounds like you've not confirmed your email or something like that
#3894 [21:41] <Dodgy_Curry> web
#3895 [21:41] <rabbit> i know i did though
#3896 [21:41] <webrosc> rabbit, can you login to your account here https://account.mojang.com/me
#3897 [21:41] <webrosc> Dodgy_Curry, ?
#3898 [21:41] <Dodgy_Curry> when i try type in it it says cannot send to spiggot
#3899 [21:42] <Kaihawaii> okay so speed.net says that i am getting 26 ms my download speed is 2.02 mbs and my upload speed is 2.12 mbs
#3900 [21:42] <webrosc> Dodgy_Curry, try googling spigot irc channel
#3901 [21:42] <rabbit> no i cannot
#3902 [21:42] <webrosc> Kaihawaii, thats a kinda slow speed
#3903 [21:42] <webrosc> rabbit, what error does that give?
#3904 [21:43] <webrosc> Kaihawaii, i would guess its a connection issue your having, nothing more
#3905 [21:43] <rabbit> Error! Unknown e-mail address or password.
#3906 [21:44] <webrosc> Kaihawaii, try a different server that located closer to your point in the world
#3907 [21:44] <rabbit> is what it is saying
#3908 [21:44] <webrosc> rabbit, contact Mojang, they will sort it for you
#3909 [21:44] * Galibitorix [Galibitorix@notlogged] has joined #minecrafthelp
#3910 [21:44] <webrosc> ??> rabbit mojang/email
#3911 [21:44] <Absol> rabbit: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3912 [21:44] <rabbit> yea i did just thought i would check here
#3913 [21:44] <Absol> rabbit: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3914 [21:44] * Galibitorix [Galibitorix@notlogged] has quit. (Client Quit)
#3915 [21:44] <Kaihawaii> this happenes on all servers though, same exact thing happenes on every other server
#3916 [21:44] * rabbit [rabbit@notlogged] has quit. (Quit: Web client closed)
#3917 [21:45] <webrosc> Kaihawaii, try this server mctest.ae97.net
#3918 [21:45] <HangNguyen> how can i update my graphics drivers
#3919 [21:45] <webrosc> HangNguyen, you have a dxdiag log link?
#3920 [21:46] * jeremy [jeremy@notlogged] has joined #minecrafthelp
#3921 [21:46] <HangNguyen> can you show me the link
#3922 [21:46] <webrosc> ??> HangNguyen win/dxdiag
#3923 [21:46] <Absol> HangNguyen: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3924 [21:49] <Kaihawaii> on that server i am experiencing some delays, but nothing compared to any of my other servers
#3925 [21:50] <webrosc> Kaihawaii, are you running anything like skype, or anything that could be using data?
#3926 [21:50] <Kaihawaii> on my pc i am only using the internet and minecraft, that is it
#3927 [21:50] <webrosc> and others in the house?
#3928 [21:51] <Kaihawaii> let me check on that real quick
#3929 [21:52] <Kaihawaii> in my house the only electronical thing running is my television, nothing that could be connecting to my wifi though
#3930 [21:53] <webrosc> how is single player?
#3931 [21:53] <Kaihawaii> single player is completely fine
#3932 [21:55] <Kaihawaii> in fact that is the only thing that i can really play on without any issues
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#3937 [21:58] <Kaihawaii> on that server you gave me, i just got the error: Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host
#3938 [21:58] <webrosc> i would say its your connection
#3939 [21:58] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#3940 [21:58] <BlubberKing> I'm having trouble launching Minecraft. I got it a few days ago but it will not launch at all. It continues to say that it is recommended to update the graphic drivers, although I did the auto-search and nothing came up. So I followed instructions and was lead here. Here is a link http://paste.ubuntu.com/14227281/ Check it out and help if you can. Thanks :)
#3941 [21:58] <Kaihawaii> but then why is yesterday and today so diferent from every other day?
#3942 [21:59] <Kaihawaii> it just doesnt make sense
#3943 [22:00] <webrosc> BlubberKing, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3944 [22:00] * Snarky_Shark [Snarky_Shark@notlogged] has quit. (Ping timeout: 204 seconds)
#3945 [22:00] <anthony_> bought minecraft holiday pack put it in wrong account ( my account not daughters) can this be tranfered at all?
#3946 [22:00] <webrosc> Kaihawaii, internet speeds and connections vary alot just from neighbouts downloading alot if stuff
#3947 [22:00] <BlubberKing> Gah that sucks
#3948 [22:00] <BlubberKing> Thanks :)
#3949 [22:01] <webrosc> anthony_, you'll have to speak to sony/microsft, whichever console maker and see it they will transfer it
#3950 [22:01] <anthony_> ok cheers
#3951 [22:01] <Kaihawaii> will it ever get better, or will i just need to get a new router for only my pc?
#3952 [22:02] * Bailiffman [Bailiffman@notlogged] has joined #minecrafthelp
#3953 [22:02] <webrosc> Kaihawaii, its prob not your computer, but the connection the ISP give you, speak to then
#3954 [22:02] <webrosc> them*
#3955 [22:02] <Kaihawaii> okay then, i'll do that, thanks :D
#3956 [22:02] <HangNguyen> can i update graphics drivers in google chrome?
#3957 [22:03] * Kaihawaii [Kaihawaii@notlogged] has quit. (Quit: Web client closed)
#3958 [22:03] <webrosc> HangNguyen, did you follow the guide absol linked you yet?
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#3964 [22:07] <HangNguyen> but i dont understant this instructions
#3965 [22:08] * BlubberKing [BlubberKing@notlogged] has quit. (Quit: Web client closed)
#3966 [22:08] <webrosc> the pictures show what to do
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#3970 [22:09] <Bailiffman_> #Help
#3971 [22:09] <Bailiffman_> #Help witht Pastbine
#3972 [22:09] * INeedHelp [INeedHelp@notlogged] has joined #minecrafthelp
#3973 [22:09] <webrosc> Bailiffman_, what do you need help with?
#3974 [22:09] <Bailiffman_> Sorry I am learning
#3975 [22:09] <Bailiffman_> Sorry I am learning
#3976 [22:09] * INeedHelp [INeedHelp@notlogged] has left #minecrafthelp
#3977 [22:09] <Bailiffman_> I posted Pastebin deump
#3978 [22:10] <Bailiffman_> Graphics driver challenges with Windows 10
#3979 [22:10] <Bailiffman_> http://paste.ubuntu.com/14227327/
#3980 [22:10] <webrosc> Bailiffman_, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3981 [22:10] <Bailiffman_> My kid can't run Minecraft (non-Win 10 Beta) on this machine
#3982 [22:11] <Bailiffman_> Ok. Thanks... Will the Win 10 beta work?
#3983 [22:11] <webrosc> it should do
#3984 [22:12] <Bailiffman_> I appreciate the help.
#3985 [22:12] <Bailiffman_> Enjoy your day/evening....
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#3988 [22:13] * zZetos [zZetos@notlogged] has joined #minecrafthelp
#3989 [22:13] <zZetos> Why some txt doestn work?
#3990 [22:14] <zZetos> I want to downoand txt but when i put it in recource pack folder it dont work but the one a download before workd
#3991 [22:15] * zZetos [zZetos@notlogged] has quit. (Client Quit)
#3992 [22:15] * zZetos [zZetos@notlogged] has joined #minecrafthelp
#3993 [22:15] <zZetos> WHY SOME TEXTURE PACKS DON'T WORK?
#3994 [22:16] <zZetos> Will someone help me or what?
#3995 [22:16] <Andrio> Is it an old texture pack?
#3996 [22:17] <zZetos> I dont know
#3997 [22:18] <zZetos> I found it on yt and date is 16.04.2015
#3998 [22:19] <zZetos> Andrio i remember u, u helped me wen my minecraft didn't work so now help me with txt
#3999 [22:19] <Andrio> hm
#4000 [22:20] <Andrio> Can you give me a link to it?
#4001 [22:20] <zZetos> https://www.youtube.com/watch?v=RYl1PKdA32A
#4002 [22:20] * YoungSimba [YoungSimba@notlogged] has joined #minecrafthelp
#4003 [22:22] <YoungSimba> I need help on upgrading to Minecraft PS4 Edition on PSN. I have the disc version of the PS3 edition and I have made a lot of online progress on it. I tried to download the PS4 edition but it showed full price. How do I resolve this situation?
#4004 [22:22] <dan> hghhkghbgdujhtrhn gkjnredujntfghnrymdgxjnserxduhdntsfdxrfsdhxbndfxCrfdvbxng uhgxgrfhcgfbdcxhefsgdfhsrsdfvrfhdfwevs
#4005 [22:22] <Andrio> zZetos, well, it isn't an old one.
#4006 [22:22] <zZetos> Soo....
#4007 [22:23] <Andrio> zZetos, did you extract the 'Pol Default Edit' folder and put it in your resourcepacks directory?
#4008 [22:23] <zZetos> No i didnt extract it but i never do and it works
#4009 [22:24] <Andrio> This one is packaged badly; you'll need to extract that folder.
#4010 [22:24] <zZetos> Oekj
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#4012 [22:24] * scottzux [scottzux@notlogged] has joined #minecrafthelp
#4013 [22:24] <Alivingsin15> Hello?
#4014 [22:24] * Alivingsin15 [Alivingsin15@notlogged] has quit. (Client Quit)
#4015 [22:25] <scottzux> can you help me get downloaded???
#4016 [22:25] <Andrio> downloaded?
#4017 [22:26] <scottzux> I paid for the game and now when I try to down load it the prompt is to pay for it
#4018 [22:26] <zZetos> Ok thanks it work i love u Andrio again :*
#4019 [22:26] <Andrio> no problem~
#4020 [22:26] <Andrio> scottzux, are you at https://minecraft.net/download?
#4021 [22:26] * Nic [Nic@notlogged] has joined #minecrafthelp
#4022 [22:26] <scottzux> I have been there, yet
#4023 [22:26] <scottzux> yes
#4024 [22:26] <scottzux> yes
#4025 [22:26] * crabman [crabman@notlogged] has left #minecrafthelp
#4026 [22:27] <Andrio> OK
#4027 [22:27] <Andrio> What's your Minecraft username?
#4028 [22:27] * Brandon_ [Brandon_@notlogged] has joined #minecrafthelp
#4029 [22:27] <Jasmine> ??> dan ask
#4030 [22:27] <Absol> dan: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#4031 [22:27] <Absol> dan: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#4032 [22:28] * YoungSimba [YoungSimba@notlogged] has quit. (Quit: Web client closed)
#4033 [22:28] <Nic> I can't connect to servers
#4034 [22:28] <scottzux> I downloaded the .msi file
#4035 [22:29] <scottzux> I don't have a username yet. at least I don't think I do
#4036 [22:29] <Andrio> ok
#4037 [22:29] <Nic> It say and sometimes says make sure I'm online or blocked
#4038 [22:29] <Andrio> scottzux, can you log in to your Mojang account at mojang.com and tell me whether it says you own Minecraft?
#4039 [22:29] <Brandon_> Someone stole my account
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#4041 [22:30] * Keithlouden [Keithlouden@notlogged] has joined #minecrafthelp
#4042 [22:30] <scottzux> ok. i will look. I do have a transaction number and stuff like that
#4043 [22:30] * techno156 [techno156@notlogged] has quit. (Ping timeout: 190 seconds)
#4044 [22:31] <Keithlouden> Ok so I sent for a password reset and I've waited 30 mins and still nothing
#4045 [22:31] * Keithlouden [Keithlouden@notlogged] has quit. (Client Quit)
#4046 [22:31] * kenny_ [kenny_@notlogged] has joined #minecrafthelp
#4047 [22:31] <Brandon_> Someone stole my account changed email and name but I got their email it shows who done it
#4048 [22:31] <kenny_> hi is anyone on to help?
#4049 [22:32] <scottzux> andrio---it won't allow me to log in
#4050 [22:32] <kenny_> it wont let me buy the game
#4051 [22:32] <scottzux> did I miss a step early on??
#4052 [22:33] <kenny_> can anyone help out with the issue?
#4053 [22:34] * coolkristopher11 [coolkristopher11@notlogged] has joined #minecrafthelp
#4054 [22:35] * BeautifulTrust [BeautifulTrust@notlogged] has joined #minecrafthelp
#4055 [22:35] <BeautifulTrust> hi
#4056 [22:35] * Brandon_ [Brandon_@notlogged] has quit. (Ping timeout: 204 seconds)
#4057 [22:36] <kenny_> hi
#4058 [22:36] <BeautifulTrust> i don't know how to pay because i already redeemed in the appstore
#4059 [22:36] <Andrio> scottzux, you sure you got the email address right?
#4060 [22:36] <kenny_> lol it wont let me pay at all :x
#4061 [22:36] <coolkristopher11> ii need someone to help me with my minecraft. it is saying that the Pixel Format Not is Accelerated he the dxdiag report http://paste.ubuntu.com/14227501/
#4062 [22:36] <BeautifulTrust> dang kenny
#4063 [22:37] <scottzux> I will try one of my other email addresses. I have too many
#4064 [22:37] <BeautifulTrust> i have 3...
#4065 [22:37] * miniswagg [miniswagg@notlogged] has joined #minecrafthelp
#4066 [22:37] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 192 seconds)
#4067 [22:37] <miniswagg> i cant get on my minecraft account but i know my info is right
#4068 [22:38] <BeautifulTrust> i once typed my email wrong and mojang wouldn't let me go back
#4069 [22:38] <miniswagg> same
#4070 [22:38] <BeautifulTrust> .-.
#4071 [22:38] <scottzux> andrio--Ok I got logged in
#4072 [22:38] * Fede [Fede@notlogged] has joined #minecrafthelp
#4073 [22:38] <miniswagg> i need help
#4074 [22:38] * Fede [Fede@notlogged] has quit. (Client Quit)
#4075 [22:38] <miniswagg> they told me to wait 3 hours and i did
#4076 [22:38] <BeautifulTrust> anyone know how to pay when u already redeemed in aoppstore?
#4077 [22:39] <BeautifulTrust> if everyone will listen say i
#4078 [22:39] <BeautifulTrust> :)
#4079 [22:39] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#4080 [22:39] * TTrioki [TTrioki@notlogged] has joined #minecrafthelp
#4081 [22:39] <TTrioki> Hello ?
#4082 [22:40] <BeautifulTrust> MY BDAY TOMOROW
#4083 [22:40] <BeautifulTrust> (i know i spelt tomorrow wrong)
#4084 [22:40] <BeautifulTrust> :O
#4085 [22:40] <TTrioki> Why i can't log in to Minecraft ?
#4086 [22:40] <BeautifulTrust> try to reset
#4087 [22:40] <TTrioki> reset ?
#4088 [22:40] <TTrioki> both launcher and minecraft.net
#4089 [22:41] <TTrioki> i try to change the password
#4090 [22:41] <BeautifulTrust> and user?
#4091 [22:41] <TTrioki> but it stil not working
#4092 [22:41] <miniswagg> SAME
#4093 [22:41] <TTrioki> i can't change the user
#4094 [22:41] <miniswagg> I HAVE THE SAME ISSUE
#4095 [22:41] <miniswagg> i tried everything
#4096 [22:41] <TTrioki> what happen to Mojang right now
#4097 [22:41] <BeautifulTrust> nuuu i mean like u know how it say forgot username
#4098 [22:41] <BeautifulTrust> nuuu i mean like u know how it say forgot username
#4099 [22:41] * coolkristopher11 [coolkristopher11@notlogged] has left #minecrafthelp
#4100 [22:41] <miniswagg> still doesnt work
#4101 [22:42] <BeautifulTrust> what happened is that everything is on overflow and everyone is trying to get on at christmas
#4102 [22:42] * hzzzzzzt [hzzzzzzt@notlogged] has joined #minecrafthelp
#4103 [22:43] <TTrioki> i stil can play minecraft like an hour ago
#4104 [22:43] * hzzzzzzt [hzzzzzzt@notlogged] has quit. (Client Quit)
#4105 [22:43] * hzzzzzzt [hzzzzzzt@notlogged] has joined #minecrafthelp
#4106 [22:43] <BeautifulTrust> but tell me if anyone knows how to help with my problem
#4107 [22:43] <TTrioki> but now....
#4108 [22:43] * hzzzzzzt [hzzzzzzt@notlogged] has quit. (Client Quit)
#4109 [22:44] * hzzzzzzt [hzzzzzzt@notlogged] has joined #minecrafthelp
#4110 [22:44] * hzzzzzzt [hzzzzzzt@notlogged] has quit. (Client Quit)
#4111 [22:44] <BeautifulTrust> anyone know how to pay when u already redeemed in aoppstore?
#4112 [22:45] <BeautifulTrust> i don't know how to pay because i already redeemed in the appstore
#4113 [22:45] <BeautifulTrust> HAILP
#4114 [22:45] <miniswagg> i just want to play minecraft but i cant
#4115 [22:46] <BeautifulTrust> i want to play because this is my first mac pro laptop and i have been playing minecraft pocket edition for about 2 or 3 years
#4116 [22:47] <BeautifulTrust> its downloaded but its like imvi....
#4117 [22:47] <BeautifulTrust> imvu*
#4118 [22:48] <kenny_> please someone helkp with me
#4119 [22:48] <miniswagg> someone please help?
#4120 [22:49] <BeautifulTrust> what wrong
#4121 [22:49] <BeautifulTrust> ?
#4122 [22:49] <miniswagg> i cant log into my minecraft and i know my info is right
#4123 [22:49] <BeautifulTrust> hm
#4124 [22:49] * scottzux [scottzux@notlogged] has quit. (Quit: Web client closed)
#4125 [22:49] <BeautifulTrust> did u contact mojang?
#4126 [22:50] <miniswagg> i sent them a email
#4127 [22:50] <BeautifulTrust> did they answer?
#4128 [22:50] <miniswagg> not yet
#4129 [22:50] <kenny_> An error occurred while placing order, please verify credit card info and try again
#4130 [22:50] <BeautifulTrust> ok
#4131 [22:50] <kenny_> its all correct
#4132 [22:51] <BeautifulTrust> i suggest u should wait until they answer and see what they said
#4133 [22:51] <miniswagg> what if they dont
#4134 [22:51] <kenny_> ^
#4135 [22:51] <BeautifulTrust> it might be useful
#4136 [22:51] <BeautifulTrust> try again
#4137 [22:52] <BeautifulTrust> and if u know anyone that plays minecraft they might know whats the rpolem
#4138 [22:52] <kenny_> again
#4139 [22:52] * dan [dan@notlogged] has quit. (Ping timeout: 204 seconds)
#4140 [22:52] <miniswagg> i know nobody
#4141 [22:52] * dill [dill@notlogged] has joined #minecrafthelp
#4142 [22:53] * dill [dill@notlogged] has quit. (Client Quit)
#4143 [22:57] <miniswagg> ¡
#4144 [22:57] <miniswagg> ?
#4145 [22:58] * Maxis [Maxis@notlogged] has joined #minecrafthelp
#4146 [22:59] * miniswagg [miniswagg@notlogged] has quit. (Quit: Web client closed)
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#4149 [23:01] * Edgar [Edgar@notlogged] has joined #minecrafthelp
#4150 [23:01] <miniswagg> I need help. I cant get on my minecraft account and i know my information is correct
#4151 [23:02] <Maxis> ??< help
#4152 [23:02] <Edgar> Hey yoo was up, cant find the request code
#4153 [23:03] <Edgar> this is for free windows10 minecraft right?
#4154 [23:04] <miniswagg> yea
#4155 [23:04] <Edgar> so what you know little one?
#4156 [23:05] <miniswagg> i got it for free
#4157 [23:05] <Edgar> have you download it already?
#4158 [23:06] <Edgar> I cant even do that ;(
#4159 [23:06] <kenny_> how did you get it for free?
#4160 [23:06] <kenny_> get me an acc? lol
#4161 [23:06] <Edgar> if you have windows10 you get a free beta
#4162 [23:07] <miniswagg> well i can get it for free
#4163 [23:07] <Edgar> how?
#4164 [23:07] * brook [brook@notlogged] has joined #minecrafthelp
#4165 [23:08] <miniswagg> what os do u have?
#4166 [23:08] <kenny_> get me a free one
#4167 [23:08] <Edgar> ctcp?
#4168 [23:08] <Maxis> Edgar, where exactly are you getting this error? In the Windows store?
#4169 [23:09] <Edgar> to be honest, i dont even have an idea of what im doing
#4170 [23:09] <brook> just got the pc minecraft. its lagging very bad and the fps is below 15! never used the pc version before so im completly lost. help?
#4171 [23:09] * RAPRAP [RAPRAP@notlogged] has joined #minecrafthelp
#4172 [23:09] <RAPRAP> RAPRAP
#4173 [23:09] <RAPRAP> RAPRAP
#4174 [23:10] * RAPRAP [RAPRAP@notlogged] has left #minecrafthelp
#4175 [23:10] * RAPRAP [RAPRAP@notlogged] has joined #minecrafthelp
#4176 [23:10] <miniswagg> lol?
#4177 [23:10] <brook> i have windows 10
#4178 [23:11] * BeautifulTrust [BeautifulTrust@notlogged] has quit. (Ping timeout: 204 seconds)
#4179 [23:11] <Edgar> okay so i have follow https://mojang.com/2015/07/get-minecraft-windows-10-edition-beta-for-free/ this steps
#4180 [23:11] * RAPRAP [RAPRAP@notlogged] has quit. (Client Quit)
#4181 [23:11] * mrkirby153 [mrkirby153@notlogged] has quit. (Ping timeout: 186 seconds)
#4182 [23:12] <Edgar> but when i get to https://account.mojang.com/redeem
#4183 [23:12] <brook> its not beta edition. its the real game
#4184 [23:12] <Edgar> there is no option for windos 10
#4185 [23:12] <Edgar> <3 sweet
#4186 [23:12] <miniswagg> i need help with my minecraft account
#4187 [23:12] <Edgar> what is it? we probably cant help you but share
#4188 [23:13] * brook [brook@notlogged] has quit. (Quit: Web client closed)
#4189 [23:13] <kenny_> edgar are you gm or something?
#4190 [23:13] <Edgar> gm?
#4191 [23:13] <kenny_> game moderator
#4192 [23:13] <Edgar> ha, no,
#4193 [23:13] <Edgar> cant even spell right in english
#4194 [23:13] * Rbot [Rbot@notlogged] has joined #minecrafthelp
#4195 [23:13] <kenny_> oh i needed help but none seem to be on
#4196 [23:14] <Maxis> Edgar, when you go to https://account.mojang.com/me, what do you see under where it says "Minecraft: Windows 10 Edition Beta"?
#4197 [23:14] * miniswagg [miniswagg@notlogged] has quit. (Quit: Web client closed)
#4198 [23:14] <kenny_> An error occurred while placing order, please verify credit card info and try again
#4199 [23:14] <Edgar> to be honest it doesnt show up
#4200 [23:14] <Rbot> im not recieving email from mojang for verification .. any ideas why?
#4201 [23:15] <Edgar> spam them
#4202 [23:15] <Edgar> hey bro can you click on minecraft windos 10edition and give me the link?
#4203 [23:15] <Maxis> ??> Rbot account/email-missing
#4204 [23:15] <Absol> Rbot: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#4205 [23:15] <Absol> Rbot: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#4206 [23:16] <Rbot> thanx .. ill try these ideas
#4207 [23:17] <Maxis> Edgar, do you already own Minecraft PC edition (the non Windows 10 edition)?
#4208 [23:18] <Edgar> nop
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#4212 [23:19] <Maxis> Edgar, as I understand it from this article, the free Windows 10 gift key is only for people that already have Minecraft PC non-Windows 10 edition
#4213 [23:19] <Edgar> ohhhhh thanks
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#4217 [23:31] <fluteboi> I have updated my drivers but i still can't get minecraft to work
#4218 [23:32] * keauty420 [keauty420@notlogged] has joined #minecrafthelp
#4219 [23:32] <keauty420> minecraft crashed cause i updated my computer to windows 10
#4220 [23:33] <keauty420> anyone know what to do
#4221 [23:33] <Maxis> ??> fluteboi win/dxdiag
#4222 [23:33] <Absol> fluteboi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#4226 [23:42] <orepros> my laptop keeps saying something about java forcelby closing the game any way to fix this?
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#4229 [23:43] <Maxis> orepros, what is the exact error you are receiving?
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#4231 [23:44] <orepros> um one minute
#4232 [23:45] <orepros> it says
#4233 [23:45] <orepros> its frozen one min sorry
#4234 [23:46] <Maxis> orepros, no problem, take your time
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#4236 [23:47] <orepros> also mc has been very slow randomly
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#4238 [23:51] <orepros> okay so it says
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#4240 [23:53] <orepros> IOExpepection:An existing connection was forcibly closed by remote hodt
#4241 [23:53] <orepros> host*
#4242 [23:54] <orepros> what do i do?
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#4244 [23:54] <Maxis> orepros, do you get this error while connecting to all servers, or just a specific server?
#4245 [23:54] <orepros> all
#4246 [23:54] <orepros> i usally go on mineplex hypixel cubecraft etc
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#4248 [23:56] <PinkieScreams> I keep on getting this message when trying to open Minecraft: 'Unable to start Minecraft, if you are running on a dmg, please drag to applications and try again' I'm confused.
#4249 [23:56] <Maxis> orepros, just to verify, try connecting to mctest.ae97.net
#4250 [23:56] <orepros> idk what too do about my problem
#4251 [23:57] <PinkieScreams> I own a Macbook Air, by the way, if that helps.
#4252 [23:57] <orepros> im on windows
#4253 [23:57] <Maxis> PinkieScreams, one moment
#4254 [23:58] <orepros> Maxis is there anything or anyway to fix my problem
#4255 [23:58] <Maxis> orepros, do you still get the error if you try to connect to the MC server mctest.ae97.net?
#4256 [23:59] <orepros> ill leave my laptop on but maxis tommorow if u can get on it will help cause its late night
#4257 [23:59] <orepros> i gtg to bed