#MinecraftHelp > 2015-12-27
#1 [00:00] <orepros> so ima be afk
#2 [00:00] <PinkieScreams> Um, is my problem fixable, or..?
#3 [00:00] <Maxis> orepros, alright. I might not be on tomorrow when you come on, but feel free to describe your issue tomorrow as someone else might be able to help you
#4 [00:00] <Maxis> PinkieScreams, most likely, I'm still looking into it
#5 [00:01] <Maxis> PinkieScreams, are there multiple users on your Mac with Minecraft installed?
#6 [00:01] <PinkieScreams> no, just me and the guest user thing
#7 [00:04] <PinkieScreams> So, uh, what do I do?
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#9 [00:04] <Maxis> PinkieScreams, sorry for the wait, I'm not particularly familiar with the new Mac launcher
#10 [00:04] <PinkieScreams> It's no problem, I'm just trying to play with a friend.
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#12 [00:07] <Maxis> PinkieScreams, after you downloaded the DMG file, did you open it and drag Minecraft into the Applications folder?
#13 [00:07] <PinkieScreams> It was in the folder?
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#15 [00:07] <PinkieScreams> I opened the applications and it was in there, so I clicked it. A box came up, with the minecraft logo thing, a arrow, and applications.
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#17 [00:08] <PinkieScreams> I clicked it, and it told me to try again.
#18 [00:09] <Maxis> PinkieScreams, try dragging the Minecraft logo to where it says Applications
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#20 [00:09] <Maxis> PinkieScreams, and release it on top of Applications
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#22 [00:10] <PinkieScreams> It still says the message.
#23 [00:11] <Maxis> PinkieScreams, did it look like it "dropped" into the Applications folder when you released it, though?
#24 [00:11] <PinkieScreams> Yes.
#25 [00:11] <LittleUnicorn173> Hi I have an issue initializing the game
#26 [00:11] <PinkieScreams> It then asked me to replace the already dropped file, witch I did try.
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#28 [00:11] <Maxis> PinkieScreams, alright, now try going to Applications in Finder and see if there's a new Minecraft icon, and try launching that
#29 [00:12] <Maxis> LittleUnicorn173, what's the issue?
#30 [00:12] <PinkieScreams> THANK YOU!
#31 [00:12] <LittleUnicorn173> It says the Graphics drivers are outdated
#32 [00:12] <Maxis> PinkieScreams, no problem, feel free to come back if you have any more issues
#33 [00:13] <Maxis> LittleUnicorn173, do you have a link to your Dxdiag?
#34 [00:13] <LittleUnicorn173> Yes
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#37 [00:13] <LittleUnicorn173> http://paste.ubuntu.com/14227963/
#38 [00:14] <Maxis> LittleUnicorn173, alright, one moment
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#42 [00:24] <Maxis> LittleUnicorn173, unfortunately your graphics chipset is too old to play Minecraft. You'll need to either get a new graphics card or (more likely) a newer computer in order to play Minecraft
#43 [00:26] <LittleUnicorn173> My kids are playing on my Laptop so I tried to revive this old computer but I guess I will need a new one. Thank you
#44 [00:27] <Maxis> LittleUnicorn173, no problem, feel free to come back if you need anything else
#45 [00:28] <LittleUnicorn173> what is the minimum requirements when comes to a new Graphics drive?
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#47 [00:29] <LittleUnicorn173> Or chipset
#48 [00:29] <Maxis> LittleUnicorn173, see https://help.mojang.com/customer/en/portal/articles/325948-minecraft-system-requirements
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#68 [01:26] <Perkes> Can anyone help with installation on a PC with Windows 10?
#69 [01:26] <Paul> Hello is there any way somebody can help me with connecting open broadcast software connect with minecraft?
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#71 [01:28] <Paul> Hello is there any way somebody can help me with connecting open broadcast software connect with minecraft?
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#73 [01:29] <Perkes> Specifically, the error code I'm getting: "Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft"....which I have now done 3 times. Thoughts?
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#77 [01:37] <Paul> Hello is there any way somebody can help me with connecting open broadcast software connect with minecraft?
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#81 [01:45] <Betty> Hello, my name is Betty Bond and my sons name is Nicholas Bond. He has a mojang account but can't remember the security questions. Since he is only 12 it tells me to put in my address. I click the link it sends me and it asks for the questions. Then I click I don't know and it's and endless cycle. How can we fix this? Thank you!
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#83 [01:46] <LazyArtist> Been playing Minecraft just fine on my small laptop. Got a new large monitor for xmas. Can not get Minecraft to fill the screen on the large monitor. Pls Help.
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#85 [01:47] <Andrio> LazyArtist, maximise the window?
#86 [01:47] <Andrio> ??> Betty account/send-email
#87 [01:47] <Absol> Betty: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#88 [01:47] <Absol> Betty: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#89 [01:47] <Betty> We don't have the transaction id or gift code, he bought the game 2 years ago
#90 [01:48] <LazyArtist> Andrio: Window won't allow me to click on the fullscreen button
#91 [01:48] <Betty> How can I do it without it?
#92 [01:48] <MoodyiGuess> hello my name is kaine, im trying to play minecraft but i keep getting an error about my graphics card or a driver or something like that, i have a pastebin link for you guys to see where the error is i suppose? well here it is...
#93 [01:48] <MoodyiGuess> http://paste.ubuntu.com/14228316/
#94 [01:50] <MoodyiGuess> my email is hurrikain00@gmail.com if you need it, ill be off my computer in less than 15 mins so contact me from email please..
#95 [01:50] <Andrio> LazyArtist, try restarting Minecraft.
#96 [01:50] <Andrio> MoodyiGuess, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#97 [01:51] <MoodyiGuess> and then i should be able to play minecraft correct?
#98 [01:51] <Andrio> You still need to install a driver for Windows 7, but then yes.
#99 [01:51] <LazyArtist> Andrio, Have done that a few times. Once tried editing profile to boot game at full resolution before restarting and window still won't maximize.
#100 [01:52] <MoodyiGuess> alright
#101 [01:52] <MoodyiGuess> thank you
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#105 [01:52] <Andrio> LazyArtist, are you using full screen mode at all?
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#107 [01:53] <LazyArtist> Andrio, clicking on full screen mode keeps the window at the same size as windowed mode.
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#109 [01:58] <Andrio> Hm
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#111 [02:01] <LazyArtist> I've looked at a few of the solutions suggested in other forums but they don't seem to be doing anything.
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#117 [02:13] <PikaCreeperBoy> hellp
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#120 [02:17] <LazyArtist> Update: I found it's possible to resize the window as long as you do so before going into video settings, but toggling fullscreen setting shrinks the window again. Now only question is how can I get the game to fill screen in fullscreen mode instead of just windowed mode.
#121 [02:19] <frisk> my launcher wont launch because of "lack of updated graphics drivers," and none of the troubleshooting problems worked
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#124 [02:28] <Andrio> ??> frisk win/DXDiag
#125 [02:28] <Absol> frisk: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#129 [02:29] <frisk> http://paste.ubuntu.com/14228467/
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#135 [02:42] <LordUnderWorld> hello i need help. im trying to buy minecraft and it wont let me
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#138 [02:48] <MinecraftGUY> how do u put up a thread?
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#145 [03:01] <Andrio> frisk, you should probably look for a driver on Toshiba's website.
#146 [03:02] <frisk> alright, thank you
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#151 [03:27] <ChineezeTurtal> my minecraft keeps crashing what do i do
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#163 [03:56] <Marjoleinl> The pixel format is not accelerated. I tried to update the video card for my windows 10 PC, but the Intel driver update utility hasn't found anything to update. When I searched information about the Intel update utility, it said that if it didn't give any options to update, there was nothing to update. Before I updated, I removed the current graphic designer, like the guide said.
#164 [03:56] <Marjoleinl> Now I'm stuck and don't know what to do anymore haha
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#167 [04:02] <DarkHero2020> hello i can not good english i am from germany
#168 [04:02] <DarkHero2020> can where speak german?
#169 [04:03] <Marjoleinl> I speak german, but I'm not sure if I can help you.
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#171 [04:03] <DarkHero2020> wunderbar ich bin schon am verfzweifeln
#172 [04:04] <DarkHero2020> wenn ich es richtig verstanden habe sind sie sichnicht sicher ob sie helfen können richtig?
#173 [04:05] <Marjoleinl> stimmt
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#175 [04:06] <DarkHero2020> es ist folgendes ich habe minecraft gekauft und runtergeladen. jetzt sagt er mir ich könnte es nicht starten wegen irgendwelcher grafiken oder so
#176 [04:07] <DarkHero2020> musste mir alles im google übersetzer kopieren und kapiere immer noch nix
#177 [04:07] <DarkHero2020> bzw wie ich es doch zum laufen kriege
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#179 [04:08] <Marjoleinl> Ich habe genau das gleiche problem und verstehe uberhaupt nichts davon wie ich das alles machen soll.
#180 [04:09] <Marjoleinl> Ich habe gemacht was da stand und jetzt funkioniert es noch immer nicht
#181 [04:09] <DarkHero2020> na dann sind wir schonmal 2 ^^
#182 [04:09] <DarkHero2020> selbst mit den pogrammen die man dann laden soll geht nix
#183 [04:10] <Marjoleinl> genau
#184 [04:10] <Marjoleinl> und jetzt weiss ich nicht mehr was ich machen soll.
#185 [04:10] <DarkHero2020> echt frustrierend
#186 [04:10] <Marjoleinl> hast du auch windows 10?
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#188 [04:10] <DarkHero2020> genau und ja das habe ich seit gut 2 monaten
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#194 [04:16] <DarkHero2020> Ist wer hier noch deutsch sprachig?
#195 [04:16] <DarkHero2020> Also kann deutsch sprechen?
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#197 [04:18] <DarkHero2020> Suche Jemanden der deutsch spricht
#198 [04:19] <cestislife> Marjoleinl, Do you have your DxDiag report for us?
#199 [04:19] <cestislife> Though judging from what you've said, your graphics card probably is not supported under Windows 10.
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#204 [04:21] <Marjoleinl> @cestislife: I had it and just deleted it, but I'll try to upload it again. Give me a sec! I think I can manage to upload it haha
#205 [04:22] <Marjoleinl> http://paste.ubuntu.com/14228933/
#206 [04:22] <Marjoleinl> There you go. I don't hope it's a problem that my computer is in Dutch
#207 [04:22] <cestislife> Right, give me a moment to read it.
#208 [04:23] <cestislife> Marjoleinl, As I suspected you have the Mobile Intel 4 series, which is not supported under Windows 10, Intel has dropped support for it.
#209 [04:24] <Marjoleinl> That's too bad. So I can't play minecraft at all on this laptop?
#210 [04:24] <Marjoleinl> Is there any way I could fix the problem?
#211 [04:24] <cestislife> Not unless you downgrade your operating system.
#212 [04:24] <Marjoleinl> even downgrade.. Would that hurt my computer?
#213 [04:24] <cestislife> Though if you want a better experience on Minecraft, or games in general, I would suggest a newer computer.
#214 [04:25] <cestislife> Not if you know what you're doing.
#215 [04:25] <Marjoleinl> Haha well I don't lol. In that case I think it's better if I don't downgrade
#216 [04:25] <cestislife> Fair enough.
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#218 [04:26] <Marjoleinl> I think we have a laptop here at home that can handle minecraft. I'll ask my dad if I can use that. Thank you so much!
#219 [04:26] <cestislife> No problem, happy holidays :)
#220 [04:26] <Marjoleinl> likewise!
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#235 [05:04] <Nberry13> Can I change my email even though I got hacked
#236 [05:04] <Nberry13> Scammed I mean
#237 [05:05] <Nberry13> Can anyone help
#238 [05:06] <Andrio> Possibly.
#239 [05:06] <Andrio> Can you log into the account?
#240 [05:07] <Nberry13> No because I gave them
#241 [05:07] <Nberry13> My email
#242 [05:07] <Chromaryu> Nberry13: Do you have Transaction ID?
#243 [05:07] <Nberry13> So yeah
#244 [05:07] <Chromaryu> ??> Nberry13 account/trans-id
#245 [05:07] <Absol> Nberry13: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#246 [05:08] <Chromaryu> ??> Nberry13 account/hacked
#247 [05:08] <Absol> Nberry13: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#248 [05:08] <Absol> Nberry13: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#250 [05:10] <sigurd> I have just downloaded minecraft, but written my e-mailadress in BIG letters, and now I can,t log in.. help!
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#254 [05:14] <teterka> hi, anybody has a fix for [12:11:02 ERROR]: Couldn't unpack natives! java.io.FileNotFoundException: C:\Users\Brocek\AppData\Roaming\.minecraft\versions\1.8.9\1.8.9-natives-2749541129441\OpenAL32.dll (Access denied) ?
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#256 [05:14] <Nberry13_> But I can't get the email because my email is hacked as well
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#258 [05:15] <Nberry13_> My Minecraft doesn't work and I get the email so I don't know what to do
#259 [05:17] <teterka> I tried cleaning the .minecraft/version, reinstalling minecraft, reinstalling graphicdriver (AMD Radeon HD 5700), checked for any java process, which could hold teh files, but didn't succeed. This happened to me teh second time now (always works for a couple of months and then I get this issue. First time I managed to get rid of it by reinstall, but not this time.) No windows updates happened before this issue occured.
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#265 [05:28] <xMoooo> Hello guys, i wanna let users connect their minecraft account with my forum, but when 5/6 users insert wrong user/pwd for 2/3 times, Mojang will ban me my webserver so none can connect account. How can i solve?
#266 [05:29] <GreyVulpine> You cannot, it's a feature as designed.
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#268 [05:29] <xMoooo> Is there a way to let users' IP make the request?
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#270 [05:31] <xMoooo> Can i know the ban-time?
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#272 [05:31] <GreyVulpine> xMoooo - Up to 3 Hours.
#273 [05:31] <xMoooo> I think i can do request with more webservers
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#275 [05:32] <GeneralEnd> Minecraft dont start http://paste.ubuntu.com/14229294/
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#277 [05:32] <xMoooo> If i limit users to make 1 request per minute? Is a good choice or will also arrivare the Mojang trigger?
#278 [05:32] <GreyVulpine> GeneralEnd - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#279 [05:32] <Chrisern2003> Java.lang.nullpointer.expicion:group problem
#280 [05:32] <GreyVulpine> xMoooo - Still will trigger it.
#281 [05:33] <GeneralEnd> hmm okay
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#283 [05:33] <Chrisern2003> ITS the worst problem ever
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#285 [05:34] <xMoooo> The trigger will be activated if there is more than X bad password for each user or more than X total failed request?
#286 [05:35] <GreyVulpine> xMoooo - 3 failed attempts with an IP address
#287 [05:36] <xMoooo> Really? Is there a method to ask Mojang to whitelist some IP with more than 3 attempts
#288 [05:36] <GreyVulpine> There is not.
#289 [05:37] <Andrio> Perhaps you should find a better way then having people give you their password.
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#291 [05:37] <Andrio> You could use a variation of what Minecraft Forums does, and ask users to change their skin to one you provide temporarily, to prove they have the account.
#292 [05:38] <xMoooo> Uh thats a good way
#293 [05:38] <xMoooo> Skins.minecraft.NET doesent have that trigger
#294 [05:38] <Andrio> There's an API for that
#295 [05:39] <xMoooo> I can also ask to join a premium MC server, right?
#296 [05:39] <Andrio> That might also work.
#297 [05:40] <xMoooo> Is there an Api to check if skin is changed? Are you sure?
#298 [05:40] <Andrio> http://wiki.vg/Mojang_API#UUID_-.3E_Profile_.2B_Skin.2FCape
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#300 [05:41] <mert> mert
#301 [05:41] <xMoooo> I thanks andrio
#302 [05:42] <Andrio> no problem.
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#304 [05:42] <Andrio> If you want to be extra sure, join the server and then run some command or chat message
#305 [05:43] <Andrio> I did something like that once when I ran an offline mode server at school.
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#307 [05:43] <xMoooo> I have to find a way to let the MC server comunicare with webserver
#308 [05:43] <Andrio> It does that by default.
#309 [05:43] <Andrio> As long as online mode is on.
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#311 [05:43] <Andrio> oh, you mean your server.
#312 [05:43] <xMoooo> Yep
#313 [05:43] <xMoooo> Yep
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#316 [05:44] <Andrio> Well, there's the console, there's the log file; if you're brave, there's mods.
#317 [05:45] <xMoooo> Found a way, when there is a login, the server will open a PHP page with secretkey, user, tinestamp ad get variables
#318 [05:45] <Andrio> Cool
#319 [05:45] <xMoooo> As get*
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#335 [06:10] <sc4tts> Hey there Guys, I need a little help here. My problem is, when ever I want to start the Minecraft Launcher after downloading it from Minecraft.net, it asks for Username and Password. As soon as I type my stuff in it beginns to log in but keeps giving me that green Progressbar and never finishes. Any advice?
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#339 [06:14] <sc4tts> Anyone?
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#342 [06:16] <sc4tts> You guys any help at all?
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#348 [06:18] <sc4tts> HEY THERE ANYONE WILLING TO HELP OR IS THIS JUST THE LATEST SCAM?
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#354 [06:21] <sc4tts> yeah well fuck that shit
#355 [06:21] <Absol> sc4tts: Please keep it civil
#356 [06:21] <sc4tts> and what if not?
#357 [06:21] <sc4tts> this IS bullshit
#358 [06:21] * GreyVulpine kicked sc4tts from #minecrafthelp (Reason: c4tts :Sorry, we cannot help you here.)
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#361 [06:25] <Hxrvey> Hello im try to play with mods but my game keeps crashing here is my crash report http://paste.ubuntu.com/14229604/
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#363 [06:26] <GreyVulpine> Hxrvey - Sorry, we don't really assist with mod issues here
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#365 [06:26] <Hxrvey> ohh do you know where someone could help me
#366 [06:27] <GreyVulpine> I do not, sorry.
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#376 [06:38] <diddams1> hi i have downloaded micecraft but it will not load due to the graphic drivers
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#380 [06:39] <Clock> diddams1, post the link to your dxdiag
#381 [06:39] <Fine04> hallo
#382 [06:40] <diddams1> http://paste.ubuntu.com/14229656/
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#384 [06:40] <Clock> diddams1, that computer is too old for minecraft
#385 [06:40] <diddams1> oh no well that was easy enough : ) thanks for your help guys
#386 [06:41] <Fine04> need help for my graphik and video drivers / have http://paste.ubuntu.com/14229502/
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#388 [06:41] <Clock> Fine04, your dxdiag is incomplete, redo the instructions, this time make sure to copy ALL of the text
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#391 [06:47] <Fine04> now the komplete text http://paste.ubuntu.com/14229780/
#392 [06:49] <Clock> ??> Fine04 win/update
#393 [06:49] <Absol> Fine04: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
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#396 [06:51] <Iyali> Guys, I'm having trouble logging in to the Minecraft website. I'm 100% using the correct username and password, I've tried logging in with both my email and username. Please help me :S
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#399 [06:52] <olafnacho> http://paste.ubuntu.com/14229816/
#400 [06:52] <olafnacho> i cant play minecraft
#401 [06:52] <Iyali> http://www.minecraftforum.net/forums/support/minecraft-windows-10-edition/2585232-issues-regarding-logging-in
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#414 [07:14] <Miner_> Is this for only help?
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#416 [07:16] <TheSunDay> connecting to server
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#421 [07:29] <jaime> español por favor?
#422 [07:30] <jaime> hola??
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#424 [07:34] <k45k> hi
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#426 [07:34] <jaime> alguien en español?
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#430 [07:37] <jaime> hola?
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#432 [07:39] <Clock> ??> jaime lang/es
#433 [07:39] <Absol> jaime: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
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#435 [07:41] <jaime> you can help me with a problem launcher please?
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#438 [07:42] <jaime> I do not know if I'm in the right place
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#440 [07:42] <jaime> can you help me?
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#442 [07:44] <jaime> just I bought minecraft and gives me error
#443 [07:45] <jaime> error en downloading launcher
#444 [07:46] <jaime> the messages says: unabled to start
#445 [07:46] <scott_> i have minecraft windows 10 beta on my mums account on my laptop and each time i want to play i have to log out of my account and log onto hers and she wont always et me log onto hers or i cant always log onto hers because i dont know the pasword and she isnt here all the time so i need it on my other account if possible
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#448 [07:49] <scott_> anyone there
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#453 [07:54] <scott_> jamie i had that error i just restarted my laptop and ta dahh it worked
#454 [07:55] <Gaspii> I've just paid Minecraft, installed, but can not log in. Says: Sorry, but we couldn't connect to our servers
#455 [07:56] <Clock> ??> jaime tools/hjt
#456 [07:56] <Absol> jaime: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#457 [07:56] <Absol> jaime: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#458 [07:56] <Clock> Gaspii, post the entire error message
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#460 [07:57] <Gaspii> Plase make sure that you are online and that Minecraft is not blocked. (Socket Timeout Exception: connect timed out
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#465 [08:01] <Gaspii> Found issue and corrected. Thanks anyway!
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#483 [08:22] <miniswagg> well mojang stole my account
#484 [08:23] * Kaschir [Kaschir@notlogged] has joined #minecrafthelp
#485 [08:24] <miniswagg> Minecraft wont let me get back on my account
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#487 [08:24] <Kaschir> I know my Accountname but not the Email adress of the mojang account it is conected to
#488 [08:25] <miniswagg> i cant login
#489 [08:25] <Kaschir> I tried both Email adresses i usally use but i didnt get a service email on 1 of them
#490 [08:26] <Clock> miniswagg, still unknown username or password?
#491 [08:26] * trippitrappi [trippitrappi@notlogged] has joined #minecrafthelp
#492 [08:26] <Clock> ??> Kaschir account/send-email
#493 [08:26] <Absol> Kaschir: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
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#495 [08:26] <Absol> Kaschir: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#501 [08:32] <miniswagg> yes
#502 [08:32] <Clock> ??> miniswagg account/send-email
#503 [08:32] <miniswagg> i sent them a email but i havent recieved anything back
#504 [08:32] <Absol> miniswagg: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#505 [08:32] <Absol> miniswagg: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#506 [08:32] <miniswagg> i did
#507 [08:32] <Clock> miniswagg, see the last link for wait times on replys
#508 [08:33] * Acarii|Away is now known as Acarii
#509 [08:33] <Clock> miniswagg, there is nothing else that can be done here, mojang are the ONLY people that can help with account issues, wait for their reply
#510 [08:34] <miniswagg> ugh
#511 [08:35] <miniswagg> i might have to buy a new account
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#514 [08:38] <demiluna> my minecraft account dont work
#515 [08:38] <demiluna> what can i do
#516 [08:39] <demiluna> minecraft says is not good password or email but its right
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#518 [08:40] <miniswagg> i have the same issue
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#531 [08:53] <Boomglenn> So yesterday i came across people selling so call ''Youtube banner and thumbnails''. Many of this banners and thumbsnails include game footage from your game, such as Minecraft. I'm just wondering isn't that illegal to sell something with another company product on. They are making money of Minecraft. Isn't that illegal?
#532 [08:55] * epanias [epanias@notlogged] has joined #minecrafthelp
#533 [08:56] <Clock> Boomglenn, we are neither mojang nor lawyers
#534 [08:56] <epanias> hi, whenever i try to activate a resource pack throught the menu the game starts to freeze for a few moments only to kick me back to the menu without activating the resource packs. Can someone please help me?
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#536 [08:56] <Clock> epanias, the resource pack is probably too big for your computer to handle
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#538 [08:57] <epanias> so i should try one with a lower resolution?
#539 [08:57] <Clock> yes
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#541 [08:57] <epanias> ok thanks i'll try that
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#544 [08:58] <ruben210202> hi if i open minecraft launcher its stay white screen help
#545 [08:58] <Clock> ??> ruben210202 launcher/log
#546 [08:58] <Absol> ruben210202: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#547 [08:58] <Absol> ruben210202: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#548 [08:59] <ruben210202> i cant open the launcher if its open it i onnly see wgite nothing more in the launcher
#549 [09:00] <ruben210202> its dont star the launcher
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#551 [09:01] <miniswagg> i quit i tried everythin
#552 [09:02] <ruben210202> can u help
#553 [09:02] <Clock> ruben210202, download "minecraft.msi" from minecraft.net/download, run it and choose "repair"
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#557 [09:08] <epanias> it finally works -.- thank you so much :)
#558 [09:09] <ruben210202> http://imgur.com/k7JHLbR this is what i see help
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#561 [09:10] <ruben210202> can u check it and tell me how to fix
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#563 [09:11] <matheo> je n arrive pas a jouer
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#567 [09:11] <ruben210202> http://imgur.com/k7JHLbR this is what i see help me and pls tell me what to do
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#569 [09:12] <ruben210202> it doesnt change ill have wait for 30 min
#570 [09:12] * F is now known as Guest86612
#571 [09:12] <Guest86612> I cannot connect to m brothers host game. We are trying to connect via a LAN at my home internet
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#576 [09:13] <ruben210202> http://imgur.com/k7JHLbR this is what i see help me and pls tell me what to do
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#578 [09:14] <Guest86612> the connection says javaconnect Exception: Timed out: no further information
#579 [09:14] <Guest86612> What to do?
#580 [09:14] <ruben210202> idk can u maybew help mmje man
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#585 [09:15] <Guest86612> reuben you just get a blank screen?
#586 [09:16] <ruben210202> yea
#587 [09:16] <Guest86612> what are you trying to do? just open minecraft?
#588 [09:16] <ruben210202> yepp
#589 [09:16] <Clock> ruben210202, have you followed the instructions i gave you earlier?
#590 [09:17] <ruben210202> yess it stays the seem
#591 [09:17] <Guest86612> I have no idea
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#593 [09:17] <Clock> ??> ruben210202 tools/hjt
#594 [09:17] <Absol> ruben210202: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#595 [09:17] <Absol> ruben210202: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#596 [09:17] <Clock> Guest86612, most lan issues come from overly protective antivirus / firewalls
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#598 [09:18] <ruben210202> clock what can i do
#599 [09:18] <Clock> ruben210202, follow Absol's instructions
#600 [09:19] <ruben210202> ok omw
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#602 [09:20] <Guest86612> I have turned off my firewall protection
#603 [09:20] <Guest86612> or i had
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#605 [09:21] <Dill> My system has updated drivers but I am still getting and error that my drivers need to be updated. Can anyone help ?
#606 [09:21] <ruben210202> http://paste.ubuntu.com/14231006/ is the l;ink
#607 [09:22] <ruben210202> do you know what to do
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#609 [09:23] <Clock> Dill, post the link to your dxdiag
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#611 [09:24] <Dill> this is the link http://paste.ubuntu.com/14230976/
#612 [09:24] <ruben210202> clock do you know what i can do
#613 [09:24] <Clock> ruben210202, uninstall advanced system care and wondershare
#614 [09:24] <ruben210202> kk
#615 [09:24] <Clock> Dill, your computer is too old for minecraft
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#617 [09:25] <Dill> haha ok thanks
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#620 [09:29] <ruben210202> doesnt work now either
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#622 [09:30] <ruben210202> what to do now
#623 [09:30] <flooppy> Hiya there my minecraft keeps crashing
#624 [09:31] <flooppy> hello??
#625 [09:31] <miniswagg> I GOT IT XD
#626 [09:32] <flooppy> Can anyone please help
#627 [09:32] <flooppy> i need help
#628 [09:32] <ruben210202> http://paste.ubuntu.com/14231108/ this is it now clock
#629 [09:32] <ruben210202> floopy just wait
#630 [09:32] <flooppy> Ok thanky
#631 [09:32] <flooppy> thank you
#632 [09:33] <Clock> ??> ruben210202 av/adwcleaner
#633 [09:33] <Absol> ruben210202: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#634 [09:33] <Absol> ruben210202: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#635 [09:33] <Clock> ruben210202, do a scan with adwcleaner
#636 [09:33] <Clock> ??> flooppy launcher/game-output
#637 [09:33] <Absol> flooppy: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#638 [09:33] <Absol> flooppy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#640 [09:34] <flooppy> ok
#641 [09:34] <ruben210202> its scanning is the problem 100% fixable?
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#644 [09:39] <ruben210202_> done man and now?|
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#646 [09:40] <ruben210202_> clock im done what to do now
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#650 [09:41] <flooppy> Its not responding now
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#652 [09:41] <flooppy> i joined the server
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#654 [09:41] <flooppy> and it doesn't respond
#655 [09:41] <Clock> ruben210202_, did you do the cleaning?
#656 [09:41] <ruben210202_> ?
#657 [09:41] <ruben210202_> yea
#658 [09:41] <flooppy> Hello
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#660 [09:41] <flooppy> Clock:
#661 [09:41] <Clock> ruben210202_, any change with minecraft?
#662 [09:41] <flooppy> Clock: My minecraft isnt responding now
#663 [09:41] <ruben210202_> nope
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#665 [09:42] <flooppy> Clock: My minecraft isnt responding now
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#667 [09:42] <Clock> ??> flooppy scold/repeat
#668 [09:42] <Absol> flooppy: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#669 [09:42] <Absol> flooppy: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#670 [09:42] <Clock> ??> flooppy scold/patience
#671 [09:42] <Absol> flooppy: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#672 [09:42] <Absol> flooppy: In short, your supplications will be answered, in the order in which they are received.
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#674 [09:42] <Clock> ??> ruben210202_ av/malwarebytes
#675 [09:42] <flooppy> OK
#676 [09:42] <Absol> ruben210202_: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#677 [09:42] <Absol> ruben210202_: Download it here: http://www.malwarebytes.org/
#678 [09:43] <Clock> ruben210202_, try using a different antimalware program^
#679 [09:43] <lucu81> Hello, i'm french and i 'm now on WINDOWS10 and i can't run minecraft. I've rapport crash. Who can help me please ? I'm very bad in english, sorry.
#680 [09:43] <Clock> flooppy, close down minecraft and when the launcher reappears show us the game-output
#681 [09:43] <Clock> lucu81, does it tell you to update graphics drivers
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#684 [09:44] <lucu81> yes, i've do it but, it doesn't work
#685 [09:44] <Clock> lucu81, post the link to your dxdiag
#686 [09:44] <flooppy> launcher log??
#687 [09:45] <Clock> flooppy, preferably both
#688 [09:45] <lucu81> how can i do ? I've the report on my desk ?
#689 [09:45] <flooppy> i dont know where game output is
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#691 [09:46] <flooppy> I have opened minecraft i join servers then ity doesnt repond
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#694 [09:46] <Clock> ??> lucu81 win/dxdiag
#695 [09:46] <Absol> lucu81: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#696 [09:46] <Clock> ??> flooppy launcher/open
#697 [09:46] <Absol> flooppy: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
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#702 [09:49] <flooppy> here it is http://paste.ubuntu.com/14231311/
#703 [09:49] <flooppy> the output
#704 [09:50] <lucu81> i did it : http://paste.ubuntu.com/14231316/
#705 [09:50] <Clock> flooppy, we do not help with mods here, does it happen without any mods?
#706 [09:50] <flooppy> no
#707 [09:51] <flooppy> i mean yes
#708 [09:51] <flooppy> i doesnt work with no mods
#709 [09:51] <Clock> lucu81, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
#710 [09:51] <Clock> flooppy, in options - video settings turn off VBOs
#711 [09:51] <flooppy> ok
#712 [09:52] <lucu81> ok, is-it easy to downgrade on windows 7 ? Is it possible ?
#713 [09:52] <Clock> ??> lucu81 win/downgrade
#714 [09:52] <Absol> lucu81: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#715 [09:52] <lucu81> ok, thanks
#716 [09:53] <flooppy> i think it works
#717 [09:53] <flooppy> Thank you
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#729 [10:05] <Mandzukicie> I cant start my Minecraft because the crash report says, that my MC is crashed. what should i do?
#730 [10:05] <ruben210202> clock i aam back and what to do now
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#734 [10:07] <ruben210202> clock it doesnt work now to
#735 [10:07] <Datatag> When I try to play modded Minecraft with Forge for 1.8, it crashes. Exit code 255. If necessary, I can send the launcher log.
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#738 [10:07] <ruben210202> clock it doesn work yet
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#740 [10:08] <Datatag> Anyone online? When I try to play modded Minecraft with Forge for 1.8, it crashes. Exit code 255. If necessary, I can send the launcher log.
#741 [10:08] <Clock> ??> Datatag mods
#742 [10:09] <Absol> Datatag: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#743 [10:09] <Absol> Datatag: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#744 [10:09] <Clock> ??> ruben210202 dl/win/alternate
#745 [10:09] <Absol> ruben210202: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#746 [10:09] <Datatag> Okay. Sorry :)
#747 [10:13] <Mandzukicie> I have the crash problem, too but its nearly after my installation. So when i press the button to play, a crash report is opening and I had to copy my DXDiag and have to ask here. Should I ask in the forum or sth.?
#748 [10:13] <ruben210202> i cant install that it doesnt workk
#749 [10:14] <Clock> Mandzukicie, post the link to your dxdiag
#750 [10:14] <Clock> ??> ruben210202 scold/work
#751 [10:14] <Absol> ruben210202: Please don't say "it doesn't work". Tell us what exactly doesn't work and which error message you're getting.
#752 [10:14] <Mandzukicie> http://paste.ubuntu.com/14231285/
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#754 [10:15] <Clock> Mandzukicie, your dxdiag is incomplete, redo the instructions, this time make sure to copy ALL of the text
#755 [10:15] * Ryan is now known as Guest22022
#756 [10:15] <ruben210202> no error i just cant start it
#757 [10:16] <Guest22022> Anyone here i need help. My minecraft account MCInEurope doesnt work when i enter the username into minecraft website to get it back. I cannot remember the email to it so how can i fix this!
#758 [10:16] <Clock> ruben210202, so you double click it and nothing happens?
#759 [10:16] <ruben210202> yea
#760 [10:16] <Clock> ??> ruben210202 win/java/reinst
#761 [10:16] <Absol> ruben210202: You need to reinstall Java.
#762 [10:16] <Absol> ruben210202: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#763 [10:17] <Clock> ??> Guest22022 account/retrieve-name
#764 [10:17] <Absol> Guest22022: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#765 [10:17] <Clock> Guest22022, test ALL your emails there^
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#767 [10:17] <Guest22022> I cannot remmber any of my emails
#768 [10:18] <Clock> Guest22022, then you will have to contact mojang
#769 [10:18] <Clock> ??> Guest22022 account/send-email
#770 [10:18] <Absol> Guest22022: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#771 [10:18] <Noxa> k
#772 [10:18] <Absol> Guest22022: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#773 [10:18] <Noxa> fuck
#774 [10:18] <Absol> Noxa: Please keep it civil
#775 [10:18] <Mandzukicie> http://paste.ubuntu.com/14231609/ here is the complete dxdiag
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#778 [10:19] <Clock> Mandzukicie, download and install http://www.nvidia.com/Download/driverResults.aspx/96877/en-us
#779 [10:19] <Clock> Mandzukicie, download and install http://www.nvidia.com/Download/driverResults.aspx/96877/en-us
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#784 [10:27] <xXLuKaAaSXx> I cant play Minecraft, because my drivers are to old says mojang and my question is what ist the problem now, because my computer cant find new updates for my driver. This is the URL from Ubuntu : http://paste.ubuntu.com/14231578/
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#786 [10:28] <Clock> xXLuKaAaSXx, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
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#790 [10:32] <xXLuKaAaSXx> Thanks Clock I will try it
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#792 [10:34] <ProjectGamesHd> help me
#793 [10:34] <ProjectGamesHd> help me
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#800 [10:42] <_Marsh> Clock, Im on my PC now, here is the paste http://paste.ubuntu.com/14231813/
#801 [10:43] <Clock> _Marsh, what was your issue again?
#802 [10:44] <BigLoveDagiBee> My minecraft always crash when I want to start it here is my paste: http://paste.ubuntu.com/14231788/
#803 [10:44] <_Marsh> Getting higher fps
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#807 [10:45] <hih> it says i cant play mc because of graphics card error
#808 [10:45] <hih> helppppp
#809 [10:45] <Clock> BigLoveDagiBee, download and install the radeon software here https://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#810 [10:45] <hih> V
#811 [10:45] <Clock> hih, post the link to your dxdiag
#812 [10:45] <hih> http://paste.ubuntu.com/14231401/
#813 [10:45] <BigLoveDagiBee> ok thnak you!
#814 [10:45] <hih> ok
#815 [10:45] <minereaston> updated to win 10 now the game will not play
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#817 [10:45] <BigLoveDagiBee> and then minecraft works?
#818 [10:45] <Clock> _Marsh, not much that can be done on that pc, it does not meet minecraft's system requirements
#819 [10:45] <hih> Clock: plz help me :(
#820 [10:45] <Clock> hih, post the link to your dxdiag
#821 [10:45] <hih> i cant play....
#822 [10:46] <hih> http://paste.ubuntu.com/14231401/
#823 [10:46] <hih> there
#824 [10:46] <Clock> minereaston, does it tell you to update graphics drivers?
#825 [10:46] <minereaston> yes it does and i tried utility and says they are up to date
#826 [10:46] <Clock> minereaston, post the link to your dxdiag
#827 [10:46] <minereaston> http://paste.ubuntu.com/14231876/
#828 [10:47] <hih> Clock: help me
#829 [10:47] <hih> plz <3
#830 [10:47] <Clock> ??> hih scold/patience
#831 [10:47] <Absol> hih: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#832 [10:47] <Absol> hih: In short, your supplications will be answered, in the order in which they are received.
#833 [10:47] <hih> ok sorry
#834 [10:47] <Clock> ??> hih oem/hp/product-number
#835 [10:47] <Absol> hih: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#836 [10:47] <Absol> hih: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#837 [10:48] <hih> Product name HP G42 Notebook PC Product number XV919PA#ACJ Serial number CNF048BZ1L BIOS (Configuration) F.32 - 11/23/2010 ( 0598130000202710010010100 ) Keyboard revision 54.56 Total memory 6.00 GB Processor name Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz (2400 MHz)
#838 [10:48] <hih> there
#839 [10:48] <Clock> minereaston, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#840 [10:48] <Clock> hih, actually read the instructions, and then follow them
#841 [10:48] <Clock> ??> hih oem/hp/product-number
#842 [10:48] <Absol> hih: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#843 [10:48] <Absol> hih: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#844 [10:48] <minereaston> ok thanks any work arounds you know of ?
#845 [10:49] <Clock> minereaston, I just told 3 ways around it
#846 [10:49] <minereaston> allrighty then
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#848 [10:49] <hih> Clock: here XV919PA#ACJ
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#850 [10:49] <hih> thats my product number
#851 [10:50] <Clock> hih, ok one moment
#852 [10:50] <hih> kk <3
#853 [10:51] <hih> Please tell me I can play........
#854 [10:51] <Clock> hih, try downloading and installing http://ftp.hp.com/pub/softpaq/sp51001-51500/sp51329.exe
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#856 [10:52] <hih> Do I need to restart after this?
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#860 [10:52] <Clock> hih, even if it does not ask it is advised to restart the computer
#861 [10:53] <Boomcityz> I can't log in to the client or website and neither can my roomates, I've reset my password plenty of times to make sure I had no errors
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#865 [10:53] <Tynleystar> I am trying to buy minecraft it says invalid
#866 [10:54] <Clock> ??> Boomcityz login/throttle
#867 [10:54] <Absol> Boomcityz: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#868 [10:54] <Absol> Boomcityz: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#870 [10:54] <Clock> Tynleystar, invalid what
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#873 [10:54] <Boomcityz> will try that thank you. if that is not the case is their anything internally that could be wrong? like I said none of my roomates cant seem to connect
#874 [10:55] <Tynleystar> i am trying to bu it and says to contact you
#875 [10:55] <Clock> Boomcityz, like Absol said the lockout is placed on your network
#876 [10:55] <Boomcityz> ah
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#878 [10:55] <Boomcityz> thank you hopefully i wont be back :)
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#882 [10:55] <hih> clock its not working
#883 [10:55] <Clock> Tynleystar, if it asks to contact mojang, we are not them
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#886 [10:56] <Clock> ??> hih scold/work
#887 [10:56] <Absol> hih: Please don't say "it doesn't work". Tell us what exactly doesn't work and which error message you're getting.
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#889 [10:56] <hih> The problem is still the same!
#890 [10:56] <hih> graphics card
#891 [10:56] <Clock> hih, did you have any troubles installing the driver?
#892 [10:56] <hih> nope
#893 [10:57] <Clock> ??> hih win/dxdiag
#894 [10:57] <Absol> hih: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#895 [10:57] <Clock> hih, please give us an updated dxdiag
#896 [10:57] <hih> http://paste.ubuntu.com/14231401/
#897 [10:57] <Clock> hih, no you need to follow the instructions from the start
#898 [10:58] <hih> wht instructions?
#899 [10:58] <hih> Wait hold on let me try agian
#900 [10:58] <hih> installing
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#902 [10:59] <hih> I lost my battery during the installer process of it didnt work sorry
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#909 [11:01] <hih> it says error occured while registering two or more components\
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#913 [11:01] <hih> Clock:
#914 [11:02] <hih> Clock:
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#918 [11:02] <hih> where you went clock!!!
#919 [11:02] <jagudelo> minecraft is not allowing me to play
#920 [11:02] <jagudelo> I NEED HELP
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#922 [11:03] <hih> what is hapening jagudelo
#923 [11:03] <jagudelo> I NEED HELP!!!!!!!!!!!!
#924 [11:03] <hih> how?
#925 [11:04] <jagudelo> when i press play the launcher yes not respond ans=d it doesn't open up the game
#926 [11:04] <hih> when you click play or double tap mc?
#927 [11:04] <jagudelo> yea
#928 [11:05] <hih> which one?
#929 [11:05] <jagudelo> 1,6,48 launcher
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#931 [11:05] <jagudelo> ...
#932 [11:05] <jagudelo> sorry 1.6.48
#933 [11:05] <hih> use a different version...........
#934 [11:06] <hih> use a different version of 1.6
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#936 [11:06] <jagudelo> well it told me to update it to this version
#937 [11:06] <hih> use 1.8 or 1.7
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#939 [11:06] <jagudelo> ok can you please tell me how to do that
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#942 [11:07] <hih> sorry i cannot help you with that
#943 [11:07] <jagudelo> ok thx
#944 [11:07] <hih> yup sorry
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#946 [11:08] <Maxis_> jagudelo, so you can get the launcher open successfully, correct?
#947 [11:09] * RyskaTehNub [RyskaTehNub@notlogged] has joined #minecrafthelp
#948 [11:09] <RyskaTehNub> I don,t work the minecraft
#949 [11:10] <Maxis_> RyskaTehNub, what seems to be the problem?
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#951 [11:10] * Maxis_ is now known as Maxis
#952 [11:11] <RyskaTehNub> Crash, here the information http://paste.ubuntu.com/14232116/
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#954 [11:11] * jagudelo [jagudelo@notlogged] has quit. (Ping timeout: 204 seconds)
#955 [11:11] <Maxis> RyskaTehNub, one moment
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#959 [11:13] <alfmaster123> I bought minecraft roughly 4 years ago and now i dont know my email that is accosited with my account or my password i payed 18 pounds and im not paying again
#960 [11:13] <RyskaTehNub> Okey Maxis Im Waiting :)
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#963 [11:15] <Maxis> RyskaTehNub, your graphics chipset is not supported Windows 10, and also is probably too old to play Minecraft. You should consider getting a newer computer to play Minecraft
#964 [11:15] <alfmaster123> maxis
#965 [11:16] <RyskaTehNub> Go nuisance few months ago let me play on this computer
#966 [11:16] <alfmaster123> can someone fucking help me ive being looking on all of your shitty websites and noone has given me a solution can i talk to somone at microsoft
#967 [11:16] <Absol> alfmaster123: Please keep it civil
#968 [11:17] <Maxis> alfmaster123, try going to this page and enter some of your E-Mail addresses. If any of them are tied to the account, that address should receive an E-Mail with your username
#969 [11:17] <Maxis> ??> alfmaster123 account/retrieve-name
#970 [11:17] <Absol> alfmaster123: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#971 [11:17] <alfmaster123> cheers babes
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#976 [11:22] <febb1108> i need with my minecraft crashing
#977 [11:23] <febb1108> -- Initialization -- Details: Stacktrace: at ave.a(SourceFile:310) at net.minecraft.client.main.Main.main(SourceFile:124) -- System Details -- Details: Minecraft Version: 1.8.9 Operating System: Windows 10 (amd64) version 10.0 Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation Memory: 57763968 bytes (55 MB) / 158273536 bytes (150 MB) up
#978 [11:23] <Maxis> ??> febb1108 paste
#979 [11:23] <Absol> febb1108: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#983 [11:23] <febb1108> http://paste.ubuntu.com/14232249/
#984 [11:23] <febb1108> is that it ??
#985 [11:24] <Maxis> febb1108, yes, one moment
#986 [11:24] <febb1108> ok
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#988 [11:24] <febb1108> who are these people joining ??
#989 [11:24] * CopyRights [CopyRights@notlogged] has joined #minecrafthelp
#990 [11:25] <sambo> I am getting an error when trying to run minecraft: java.lang.OutOfMemoryError: Java heap space at bmi.a(SourceFile:230) at bmh.b(SourceFile:130) at bmh.a(SourceFile:77) at bot.j(SourceFile:553) at bot.a(SourceFile:139) at bou.a(SourceFile:23) at bnn.a(SourceFile:99) at ave.am(SourceFile:448) at ave.a(SourceFile:310) at net.minecraft.client.main.Main.main(SourceFile:124)
#991 [11:25] <sambo> Can anyone help me?
#992 [11:25] <Maxis> ??> sambo launcher/log
#993 [11:25] * jamesieprice [jamesieprice@notlogged] has joined #minecrafthelp
#994 [11:25] <Absol> sambo: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#995 [11:25] <Absol> sambo: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#997 [11:25] <febb1108> one sec maxis is helping me
#998 [11:25] <febb1108> then u will get help :)
#999 [11:26] <Maxis> febb1108, finding you a driver now
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#1001 [11:26] <sambo> ok, give me a minute
#1002 [11:26] <febb1108> thanks maxis
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#1004 [11:28] <Maxis> febb1108, download and install the driver at http://us.download.nvidia.com/Windows/361.43/361.43-desktop-win10-64bit-international-whql.exe
#1005 [11:28] <febb1108> ok
#1006 [11:28] <febb1108> what will this do ?
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#1009 [11:29] <febb1108> downloading now
#1010 [11:29] * luizfoda1227 [luizfoda1227@notlogged] has joined #minecrafthelp
#1011 [11:29] <Maxis> febb1108, it will install a new driver for your Nvidia graphics card. Currently, there isn't one installed.
#1012 [11:29] * DanDan11012 [DanDan11012@notlogged] has quit. (Client Quit)
#1013 [11:29] <febb1108> i got it working the other day
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#1015 [11:30] <sambo> ok... http://paste.ubuntu.com/14232349/
#1016 [11:30] <CopyRights> Hello, I am 10 years old and I have been playing on this survival world for about 5 months now or so and yesterday I logged on and my world was not there I looked up a bunch of things on what to do and i went to %appdata% and my world was still in the thing that is called saves or something like that I looked up what MCEdit is and i tried to use that too When i did that It put me in my world and i was in the exact spot where i w
#1017 [11:30] <sambo> Absol... the url is http://paste.ubuntu.com/14232349/
#1018 [11:30] <Maxis> sambo, one moment
#1019 [11:31] <febb1108> sambo thats my url !
#1020 [11:31] <Maxis> febb1108, it's not
#1021 [11:31] <CopyRights> how does this world how do I talk to someone about my thing
#1022 [11:31] <febb1108> ya it is
#1023 [11:32] <sambo> I did it again and the new one is http://paste.ubuntu.com/14232365/
#1024 [11:33] <Maxis> CopyRights, your message got cut off, what is the issue exactly?
#1025 [11:33] <Maxis> sambo, thanks, one sec
#1026 [11:33] <febb1108> maxis its installing noe
#1027 [11:33] <febb1108> now
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#1029 [11:34] <Maxis> febb1108, good, once it's finished you can try Minecraft. If it still doesn't work, try restarting your computer.
#1030 [11:34] <CopyRights> my world is in the saves folder i think that is what it is called, but it is not showing up in my worlds in minecraft and i used MCedit because a tutorial said to and i was in the place where i logged of and idk why it is not working
#1031 [11:34] <CopyRights> idk what to do with it
#1032 [11:34] <CopyRights> idk what to do with it
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#1034 [11:34] <febb1108> or should i restall my disc or griphic drivers ?
#1035 [11:35] <Maxis> sambo, could you use Ubuntu Paste to share the contents of C:\Users\Whitfield\AppData\Roaming\.minecraft\crash-reports\crash-2015-12-27_17.17.37-client.txt?
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#1037 [11:35] <sambo> ok.. give me a minute
#1038 [11:35] <sambo> ok.. give me a minute
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#1040 [11:36] <CopyRights> I did not do anything bad with my world I was just in the nether mining quartz and than my world does not log in any more
#1041 [11:36] <Maxis> febb1108, right now you are reinstalling the graphics driver. It should work after you install the driver.
#1042 [11:37] <Maxis> CopyRights, one moment
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#1044 [11:40] <Maxis> CopyRights, you haven't moved your world files or modified them in any way other than opening them in MCEdit since the last time it was working, have you?
#1045 [11:40] <sambo> Maxis, the url is http://paste.ubuntu.com/14232463/
#1046 [11:40] <CopyRights> No i have not touched my world i logged into MCedit just to see what it was
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#1048 [11:41] <CopyRights> I have touched it when i was logged in the Minecraft i was just mining quartz in the nether
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#1050 [11:41] <CopyRights> and i logged off and it dissapeared from the worlds thing in MC its self
#1051 [11:41] <Maxis> CopyRights, then you probably should try repairing the world through MCEdit
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#1053 [11:41] <orepros> hey
#1054 [11:41] <Maxis> ??> CopyRights tools/mcedit
#1055 [11:41] <Absol> CopyRights: If your world got corrupted you can try to repair it with MCEdit. Open the offending world in MCEdit, press 'ctrl-i' and select 'Repair regions' in the dialogue which pops up. Once this has completed, save your world and exit MCEdit.
#1056 [11:41] <Absol> CopyRights: To download MCEdit, go to http://khroki.github.io/MCEdit-Unified/ and choose the version appropriate for your OS.
#1057 [11:41] <Maxis> Hi orepros
#1058 [11:41] <orepros> i need help
#1059 [11:41] <orepros> hey maxis
#1060 [11:42] <CopyRights> I have MCedit idk how to use it
#1061 [11:42] <sambo> Absol, i dumped the crash error into http://paste.ubuntu.com/14232463/
#1062 [11:42] <orepros> so what was the server u were telling me to go on
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#1064 [11:42] <Maxis> CopyRights, follow the directions Absol just gave you to use MCEdit
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#1067 [11:42] <CopyRights> Okay
#1068 [11:42] <Maxis> orepros, mctest.ae97.net
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#1070 [11:43] <orepros> okay are u on it?
#1071 [11:43] <Maxis> sambo, thanks, one sec
#1072 [11:43] <Maxis> orepros, yup, it's working fine
#1073 [11:43] <orepros> okay one min illl be on
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#1075 [11:45] <CopyRights> I think it crahsed my computer is not that good, the screen is just white and nothing is really happeining
#1076 [11:45] <orepros> hit f11
#1077 [11:45] <CopyRights> What does that do
#1078 [11:46] <Maxis> CopyRights, wait for it to finish and don't close it. It is probably just taking awhile to process the changes.
#1079 [11:46] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#1080 [11:46] <Sam1357> I just downloaded minecraft and it wont even load, it keeps crashing.
#1081 [11:46] <CopyRights> okay
#1082 [11:46] <orepros> max
#1083 [11:46] <orepros> tlook at ur mc screen
#1084 [11:47] <CopyRights> It says Repairs complete. see the console window for details what do i do now
#1085 [11:47] <Maxis> CopyRights, save the world and exit MCEdit
#1086 [11:47] <CopyRights> How do i save it
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#1088 [11:48] <CopyRights> ctrl S?
#1089 [11:48] <Maxis> sambo, do this for me
#1090 [11:48] <Maxis> ??> sambo win/dxdiag
#1091 [11:48] <Absol> sambo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1092 [11:48] <sambo> Maxis, what is CTCP
#1093 [11:49] <Maxis> sambo, just checking your OS version
#1094 [11:49] <Maxis> CopyRights, should be
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#1096 [11:50] <orepros> max ima go on mineplex if i get the message il come back
#1097 [11:50] <Maxis> orepros, alright
#1098 [11:50] <orepros> Thanks for the help max
#1099 [11:50] <CopyRights> I think i got it
#1100 [11:50] <CopyRights> I clicked save
#1101 [11:50] <CopyRights> And now i exited it now what do i do
#1102 [11:50] <Maxis> CopyRights, now see if it shows up in your worlds list
#1103 [11:50] * gonzaloz [gonzaloz@notlogged] has joined #minecrafthelp
#1104 [11:50] <sambo> Maxis, where do you want me to do that?
#1105 [11:51] <gonzaloz> en castellano
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#1107 [11:51] <gonzaloz> mi pc esta coon win 10
#1108 [11:51] <Absol> gonzaloz: Please keep it civil
#1109 [11:51] <CopyRights> It does. Wow guys thanks so much. just a question is there any way i can make so it does not happen again
#1110 [11:51] <Maxis> sambo, follow the directions and paste to Ubuntu Paste like before once you get the log
#1111 [11:51] <CopyRights> or why it happens
#1112 [11:52] <gonzaloz> in spanish
#1113 [11:52] <Maxis> CopyRights, as I understand it sometimes your world may become corrupted if it improperly saves on exit. If it happens frequently you should come back here, but hopefully this is a one-time thing
#1114 [11:53] <Maxis> ??> gonzaloz lang/es
#1115 [11:53] <Absol> gonzaloz: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1116 [11:53] <CopyRights> Thanks so much
#1117 [11:53] <CopyRights> Byeeee
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#1120 [11:54] <sambo> ok Maxis... here it is: http://paste.ubuntu.com/14232611/
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#1125 [11:59] <Maxis> sambo, it looks like you only have about 1GB (maybe 1.5GB) of RAM in your computer. You can try closing some other applications while running Minecraft, but you really do need more RAM installed the play the game.
#1126 [11:59] <sambo> Maxis, this is a brand new computer with gazillions of RAM. What do i do now?
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#1128 [12:00] <Maxis> sambo, who made your computer?
#1129 [12:01] <Maxis> sambo, rather, was it a company or was it custom-built?
#1130 [12:01] <sambo> Maxis, it was ordered from cclonline.com
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#1132 [12:01] <Maxis> sambo, one sec
#1133 [12:02] <Maxis> sambo, nevermind, I'm dumb
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#1135 [12:03] <sambo> Maxis... no you are not... do you have an idea?
#1136 [12:03] <Maxis> sambo, I misread how much RAM you have, and I do, give me a minute
#1137 [12:04] <Maxis> sambo, go into your launcher, and click "Edit Profile" for your profile. Look for where it says JVM Arguments
#1138 [12:05] <sambo> ok Maxis, give me a sec
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#1142 [12:06] <sambo> ok Maxis, im there. Now what?
#1143 [12:06] <biel> oi
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#1145 [12:07] <biel> eu nao consigo kogar
#1146 [12:07] <biel> jogar
#1147 [12:07] <Maxis> sambo, see where it says -Xmx 1G? Change that 1G to 2G, save the profile, and try playing the game
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#1149 [12:07] <sambo> ok Maxis, ill give it a try..
#1150 [12:08] <Maxis> ??> biel lang/pt
#1151 [12:08] <Absol> biel: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1152 [12:08] <PrincessDorito> Hello, I need help. My Minecraft crashes right when it launches.
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#1155 [12:09] <Maxis> PrincessDorito, do you have a DxDiag?
#1156 [12:09] <PrincessDorito> I don't know
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#1158 [12:10] <Maxis> PrincessDorito, alright, when the game launches, does it give you a crash log?
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#1165 [12:13] <biel> caralho eu quero jogar
#1166 [12:13] <aziz> ahla
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#1168 [12:14] <sambo> Maxis, it wont even launch now...http://paste.ubuntu.com/14232769/
#1169 [12:14] <PrincessDorito_> hI, when my MInecraft lauches, it immediatly crashes
#1170 [12:14] <Maxis> PrincessDorito_, do you get a crash log?
#1171 [12:14] <PrincessDorito_> yes, i do
#1172 [12:14] <Maxis> ??> PrincessDorito launcher/crash-log
#1173 [12:14] <Absol> PrincessDorito: We need to see your crash log, which appears after a crash.
#1174 [12:14] <Absol> PrincessDorito: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1176 [12:15] <Kool_Katz> Hello, my problem is that my pixel format is not accelerated and minecraft cannot open http://paste.ubuntu.com/14232753/
#1177 [12:16] <Cookiez64> I hav a question. I updated to Winows 10 and now Minecraft will not launch. It mentions graphic problems. I have tried to re-download the graphics driver, but doesn't seem to work. My DxDiag report is as follows. http://paste.ubuntu.com/14232707/ I would appreciate any help that you can provide.
#1178 [12:16] <PrincessDorito_> http://paste.ubuntu.com/14232795/
#1179 [12:17] <Maxis> sambo, you wouldn't happen to have Razer Synapse installed?
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#1181 [12:17] <sambo> Maxis, no its not
#1182 [12:17] <Maxis> Kool_Katz, one moment
#1183 [12:17] <Maxis> Cookiez64, one moment
#1184 [12:18] <PrincessDorito_> hello, my Minecraft crashes right when it starts
#1185 [12:19] <Maxis> ??> PrincessDorito_ win/dxdiag
#1186 [12:19] <Absol> PrincessDorito_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1189 [12:22] <PrincessDorito_> http://paste.ubuntu.com/14232862/
#1190 [12:22] <Maxis> sambo, might try a Minecraft reinstall to see if that helps
#1191 [12:22] <Maxis> ??> sambo win/reinst
#1192 [12:22] <Absol> sambo: You may need to reinstall the locally installed files that Minecraft puts into place.
#1193 [12:22] <Absol> sambo: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1194 [12:23] <Maxis> PrincessDorito_, one moment
#1195 [12:23] <sambo> Thanks Maxis for all your help. I will start from scratch then.....I appreciate all your help
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#1197 [12:23] <JanRosenthal> hallo
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#1199 [12:24] <Maxis> HI JanRosenthal
#1200 [12:24] <Maxis> Kool_Katz, I need your full Toshiba model number
#1201 [12:25] <Maxis> ??> Kool_Katz oem/toshiba
#1202 [12:25] <Maxis> ??> Kool_Katz oem/toshiba/model-number
#1203 [12:25] <Absol> Kool_Katz: Get your model-part number here: http://support.toshiba.com/images/support/frontend/pc_unit_label_2011.png
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#1205 [12:25] <JanRosenthal> ich kann mich bei minecraft nicht einlogen, es steht dort immer das die e-mail nicht in ordnung ist
#1206 [12:25] <Maxis> ??> JanRosenthal lang/de
#1207 [12:25] <Absol> JanRosenthal: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#1208 [12:26] <nberry13> hello can i just ask can i change my email adress to soething else even though i got scammed
#1209 [12:26] <JanRosenthal> I can not log in minecraft, it is always there, that is not the e-mail in order
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#1211 [12:27] <PrincessDorito_> Maxis? Are you still helping me?
#1212 [12:27] <Clock> nberry13, see https://help.mojang.com/customer/portal/articles/901432
#1213 [12:27] <Maxis> PrincessDorito_, yes, I am looking at similar issues simultaneously
#1214 [12:28] <Clock> ??> PrincessDorito_ win/reinst
#1215 [12:28] <Absol> PrincessDorito_: You may need to reinstall the locally installed files that Minecraft puts into place.
#1216 [12:28] <Absol> PrincessDorito_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1217 [12:30] <Maxis> Cookiez64, I need your HP product number
#1218 [12:30] <Clock> JanRosenthal, do you get the error "unknown username or password"?
#1219 [12:30] <Maxis> ??> Cookiez64 oem/hp/product-number
#1220 [12:30] <Absol> Cookiez64: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#1221 [12:30] <Absol> Cookiez64: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
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#1223 [12:30] <nberry13> when i try logging in it doesnt let me because it says Error! Unknown e-mail address or password. and im putting the right email in so please help me
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#1225 [12:31] <Clock> ??> nberry13 login/throttle
#1226 [12:31] <Absol> nberry13: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1227 [12:31] <Absol> nberry13: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1228 [12:31] <sambo> Absol/Maxis...I am reinstalling. Will let you know... thanks to Absol for all your help too
#1229 [12:31] <nberry13> but i only just put it in once
#1230 [12:31] <Clock> nberry13, and have you tried resetting the password?
#1231 [12:33] <Cookiez64> Thanks Absol. It is the HP Notebook 15 TS, product no. 00326-10000-00000-aa606
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#1233 [12:34] <Maxis> Cookiez64, would you happen to see a model number as well? Something like 15-ac606tu?
#1234 [12:34] <Cookiez64> Here seems to be the corrct product number -- j9k49ua#aba
#1235 [12:35] <Maxis> Cookiez64, ah, nevermind, one moment
#1236 [12:36] <Maxis> Cookiez64, try downloading and installing http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72369.exe
#1237 [12:37] <Cookiez64> will do. I will reply back later with a report. Thanks Maxis.
#1238 [12:38] * Maxis is now known as Maxis|Away
#1239 [12:38] <sambo> Maxis/Absol............. IT WORKED!!! thank you
#1240 [12:38] <Kool_Katz> Hey Maxis, sorry for not responding earlier. My model part number is: PSAY1U-03U027
#1241 [12:39] <Clock> Kool_Katz, download "minecraft.msi" from minecraft.net/download and run that
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#1244 [12:43] <Maxis|Away> Kool_Katz, if that doesn't work, try downloading and installing http://cdgenp01.csd.toshiba.com/content/support/downloads/tcg0042000a.exe
#1245 [12:43] <Maxis|Away> Actually going away now
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#1253 [12:56] <DiamondPlayer007> Minecraft kepps crashing on world startup and it gives an error massege of OPEN GL ERROR 1282: Invalid operation. How can i fix that?
#1254 [12:56] <Clock> ??> DiamondPlayer007 launcher/game-output
#1255 [12:56] <Absol> DiamondPlayer007: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1256 [12:56] <Absol> DiamondPlayer007: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1258 [12:57] <DiamondPlayer007> ok let me do that
#1259 [12:59] <DiamondPlayer007> http://paste.ubuntu.com/14233368/
#1260 [13:00] <Clock> DiamondPlayer007, make sure in options - video settings VBOs are turned off
#1261 [13:01] <DiamondPlayer007> Ok let me try that.
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#1263 [13:02] <vitor> oi
#1264 [13:04] <DiamondPlayer007> Thanks that fixed the problem. Bye!
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#1271 [13:07] <steve123> dear Minecraft i just updated my minecraft Xbox 360 edition but when i want to play i can just walk one way or back side right or left side but i can't look to a other side with the head so is it a error of the update because i try to settings and set up as first control mode but nothing happen. is it a error of the update ?
#1272 [13:07] <Clock> steve123, this is for pc tech support, for the console edition check out the minecraft forums
#1273 [13:08] <steve123> ok thank you
#1274 [13:08] * Scarrwolf [Scarrwolf@notlogged] has joined #minecrafthelp
#1275 [13:08] <Scarrwolf> hello
#1276 [13:09] <Scarrwolf> I bought minecraft with a prepaid card and it won't let me change my skin because it says you have to buy minecraft can you help me
#1277 [13:09] * pandalover [pandalover@notlogged] has quit. (Ping timeout: 204 seconds)
#1278 [13:09] <Clock> ??> Scarrwolf account/paid
#1279 [13:09] <Absol> Scarrwolf: There is a very simple way to see whether Mojang believes your account is paid for or not. Log in at https://account.mojang.com/me and look for a 'My Games' heading. If you don't see Minecraft listed there, nor in My Gift Codes, then that account has not bought Minecraft.
#1280 [13:09] <Absol> Scarrwolf: See http://i.imgur.com/ySNIi0V.png for an exemplary picture.
#1281 [13:15] * hadip [hadip@notlogged] has joined #minecrafthelp
#1282 [13:15] <hadip> Hi?
#1283 [13:16] <hadip> Im having a problem with my Minecraft 1.8.9
#1284 [13:16] <Cookiez64> Checking back in on my graphic display problem. I tried to download a new the new manufacturers driver suggestd by Maxis above, but it indicated that my computer didn't meet the minimum requirements. I checked and my phaphic driver seems to be the Microsoft Basic Display Adapter. Should I try to update this? Also, I cant seem to find a way to do this. Thanks
#1285 [13:17] <Clock> ??> Cookiez64 win/update
#1286 [13:17] <Absol> Cookiez64: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1287 [13:17] <Cookiez64> I think I may have already done that, but I will try again and report back. Thanks
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#1289 [13:19] <hadip> My Minecraft 1.8.9 Just started crashing all of a sudden... Whenever I opened Minecraft it was fine. But after a while I could not make it fullscreen... So I played Minecraft in Minimized mode for a while... And after that It just crashed and whenever I clicked play...It just crashed.. Doesnt want to go in again... This has happened before.. So I deleted everything, my .minecraft folder, reinstalled java, created a new account.. And it wo
#1290 [13:19] * Clock [Clock@notlogged] has quit. (Killed (NickServ (GHOST command used by Clock1)))
#1291 [13:19] * Clock1 is now known as Clock
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#1293 [13:20] <Clock> ??> hadip launcher/game-output
#1294 [13:20] <Absol> hadip: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1295 [13:20] <Absol> hadip: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1296 [13:20] <Cookiez64> Absol, you may be on to a solution for my issue. I just checked my update report and for some reason the graphics driver did not update with everything else.
#1297 [13:20] <Clock> ??> Cookiez64 bot
#1298 [13:20] <Absol> Cookiez64: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1299 [13:20] <hadip> Ok hold on.. So I open the minecraft launcher, click play, wai for the crash.. Copy all the text and paste?
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#1301 [13:20] <Clock> hadip, exactly
#1302 [13:21] <hadip> Ok hold on
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#1304 [13:21] <hadip> Completely ignored arguments: [--nativeLauncherVersion, 286] [21:22:04] [Client thread/INFO]: Setting user: hadip [21:22:04] [Client thread/INFO]: (Session ID is token:1404e91e239f4fa08d301821515201a3:59729968773746e5a7a80ad8ed5834aa) [21:22:06] [Client thread/INFO]: LWJGL Version: 2.9.4 # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x2e1bdad1, pid=276, tid=3208 # #
#1305 [13:21] <Clock> ??> hadip paste
#1306 [13:21] <Absol> hadip: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1307 [13:21] <Clock> hadip, please use paste.ubuntu.com
#1308 [13:22] * ReljaCar [ReljaCar@notlogged] has quit. (Ping timeout: 204 seconds)
#1309 [13:22] <hadip> What does it do?
#1310 [13:22] <Clock> hadip, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels.
#1311 [13:22] * alfmaster123 [alfmaster123@notlogged] has quit. (Ping timeout: 204 seconds)
#1312 [13:23] <hadip> So im in paste.ubuntu.com
#1313 [13:23] <hadip> It asks for a poster
#1314 [13:23] <Clock> hadip, just follow Absol's instructions
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#1317 [13:23] <hadip> Where is that?
#1318 [13:23] <Clock> ??> hadip paste
#1319 [13:23] <Scarrwolf> I can't change my skin because it says i have to buy minecraft what do i do
#1320 [13:23] <Absol> hadip: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1321 [13:24] <Clock> hadip, see above^
#1322 [13:24] <hadip> Ok
#1323 [13:24] <Clock> ??> Scarrwolf account/paid
#1324 [13:24] <Absol> Scarrwolf: There is a very simple way to see whether Mojang believes your account is paid for or not. Log in at https://account.mojang.com/me and look for a 'My Games' heading. If you don't see Minecraft listed there, nor in My Gift Codes, then that account has not bought Minecraft.
#1325 [13:24] <Absol> Scarrwolf: See http://i.imgur.com/ySNIi0V.png for an exemplary picture.
#1326 [13:24] <hadip> http://paste.ubuntu.com/14233699/
#1327 [13:24] <hadip> Like that?
#1328 [13:24] <Kate_> Can't sell anything. No buttons work
#1329 [13:24] <Clock> hadip, yes, in options - video settings of mc make sure VBOs are turned off
#1330 [13:25] <Clock> Kate_, sell what?
#1331 [13:25] <hadip> I cant go into Minecraft at all
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#1334 [13:25] <hadip> It Crashes as soon as I press Play
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#1336 [13:25] <Clock> hadip, in that case show us the contents of C:\Documents and Settings\Nico Liebenberg.SCRAPBOOK\Application Data\.minecraft\hs_err_pid276.log
#1337 [13:25] <Kate_> I'm trying to sell cobblestone but it won't work. I've tried changing buttons but still nothing
#1338 [13:26] <Clock> hadip, use paste.ubuntu.com again
#1339 [13:26] <hadip> How do I get the that?
#1340 [13:26] <hadip> How do I get the that?
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#1342 [13:26] <Clock> hadip, navigate to this folder in windows: C:\Documents and Settings\Nico Liebenberg.SCRAPBOOK\Application Data\.minecraft\hs_err_pid276.log
#1343 [13:26] <hadip> everything?
#1344 [13:26] <hadip> Its alot
#1345 [13:26] <Clock> Kate_, never heard of a place that buy cobblestone
#1346 [13:27] <Clock> hadip, yes everything please
#1347 [13:27] <hadip> http://paste.ubuntu.com/14233744/
#1348 [13:27] <hadip> there
#1349 [13:28] <hadip> Thanks for trying to help out..
#1350 [13:28] <hadip> This might be a complete waste of time, but I just want to know for sure
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#1355 [13:29] <Clock> hadip, yeah we don't support windows xp
#1356 [13:29] <Qze> Hi there, my minecraft is not working, It instantly crashes.
#1357 [13:29] <hadip> What do you mean you dont support it?
#1358 [13:29] <Clock> hadip, it's old and obsolete
#1359 [13:29] <Angel_> I cant sell items in primemc. Tried changing from mmb to other buttons still nothing helps.
#1360 [13:29] <hadip> Hmm.. So youre saying there is absolutely nothing I can do?
#1361 [13:29] * Coyocoya [Coyocoya@notlogged] has joined #minecrafthelp
#1362 [13:30] <Clock> hadip, and if you're still running xp on your computer then it most likely doesn't meet minecraft's system requirements
#1363 [13:30] <Clock> ??> Qze launcher/game-output
#1364 [13:30] <Absol> Qze: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1365 [13:30] <Absol> Qze: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1366 [13:30] <Qze> http://paste.ubuntu.com/14233709/
#1367 [13:30] <Qze> I think that's it.
#1368 [13:30] <Clock> Angel_, ask primemc for support then
#1369 [13:30] <hadip> Ok thanks fine... Might be getting a laptop soon.. It only bothers me since it was working PERFECT before... No update happened in this process
#1370 [13:30] <Qze> I'm on my sisters computer rn.
#1371 [13:30] * Maxis|Away is now known as Maxis
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#1373 [13:30] <Qze> Normally I don't have problems with my i7 5820k
#1374 [13:31] <Qze> and r9 380.
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#1377 [13:31] <HelpME> Hello! I need some help :\ Every time I join a MP server, my MC auto dcs with the "badly compressed" error. Any fix? PLZ
#1378 [13:31] <Clock> Qze, yeah but this one does not meet minecrafts system requirements
#1379 [13:31] * JacksonWorld10 [JacksonWorld10@notlogged] has joined #minecrafthelp
#1380 [13:31] <Qze> What is missing?
#1381 [13:32] <HelpME> Hello, can anyone help me?
#1382 [13:32] <Clock> Qze, a real graphics card
#1383 [13:32] <Qze> Is there anyway I can play on it or no?
#1384 [13:32] <RiverRacer50644> i recently got a new computer and forgot my security questions, i hit the button to send an email to my inbox and havent gotten it i have tried many times
#1385 [13:32] <HelpME> I've been haviong ttroubles for the last 2 weeks
#1386 [13:32] <Clock> HelpME, does it happen on other servers or just that one?
#1387 [13:32] <HelpME> Every server
#1388 [13:32] <Clock> ??> RiverRacer50644 account/send-email
#1389 [13:32] <Absol> RiverRacer50644: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1390 [13:32] <Absol> RiverRacer50644: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1391 [13:33] <hadip> Ok yea, I see now that i do not reach the Minecraft System Requirements at all... Thank you for the help tho! :)
#1392 [13:33] <Clock> HelpME, try connecting to this IP: mctest.ae97.net
#1393 [13:33] <HelpME> alright
#1394 [13:33] <HelpME> 1 sec
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#1396 [13:33] <Clock> Qze, hold I'll try providing a driver update
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#1399 [13:34] <HelpME> Let me just reinstall MC, 1 sec
#1400 [13:34] <Clock> Qze, try the driver update here http://downloads.dell.com/video/R153830.EXE
#1401 [13:34] <saf> i can only play the demo version and I've tried everything
#1402 [13:35] <Clock> ??> saf account/bug/demo
#1403 [13:35] <Absol> saf: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1404 [13:35] <saf> I've read the articles already it still isn't working
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#1407 [13:36] <Clock> saf, and have you contacted mojang like the article told you to?
#1408 [13:36] * Qze [Qze@notlogged] has quit. (Ping timeout: 204 seconds)
#1409 [13:36] <saf> i bought the game years ago
#1410 [13:36] <Maxis> saf, what is your Minecraft username?
#1411 [13:37] <HelpME> Clock, I joined the sv
#1412 [13:37] <HelpME> It usually takes some time, a few minutes
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#1414 [13:37] <HelpME> 2 or 3
#1415 [13:37] <saf> i migrated the account a while ago and now i can't play the full version
#1416 [13:37] <saf> my username is sharpy20
#1417 [13:38] <Clock> HelpME, if you can join that server, but not the others, then the issue is with those servers - contact their support and let them help you resolve the issue
#1418 [13:38] <HelpME> I can join any server
#1419 [13:38] * JacksonWorld10__ [JacksonWorld10__@notlogged] has joined #minecrafthelp
#1420 [13:38] <HelpME> It's just that after a few minutes, my MC dcs
#1421 [13:39] <HelpME> badly compressed error
#1422 [13:39] <HelpME> I can't really remember the name, I will try to find it, 1 sec
#1423 [13:39] <saf> my username is sharpy20
#1424 [13:39] <Clock> HelpME, head over to speedtest.net, do a speed test and post the results here
#1425 [13:39] <HelpME> Incorrect header check, it's the main one
#1426 [13:39] <HelpME> 60 mb/s download, 1 ping and 4 upload
#1427 [13:40] <RiverRacer50644> how do i get my transaction id back if i used a gift code and deleted the email
#1428 [13:40] <Clock> ??> RiverRacer50644 account/trans-id
#1429 [13:40] <Absol> RiverRacer50644: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#1431 [13:41] <Maxis> saf, if you login to https://account.mojang.com/, what do you see under "My Games"?
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#1433 [13:42] <Clock> ??> HelpME tools/hjt
#1434 [13:42] <Absol> HelpME: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1435 [13:42] <Absol> HelpME: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1436 [13:42] <saf> minecraft is there
#1437 [13:42] <HelpME> ?
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#1441 [13:42] <saf> when i login under my games it says minecraft
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#1443 [13:42] <HelpME> 1 sec
#1444 [13:43] <Clock> saf, does it show your minecraft username?
#1445 [13:43] * JacksonWorld10 [JacksonWorld10@notlogged] has joined #minecrafthelp
#1446 [13:43] <saf> no
#1447 [13:43] <HelpME> Clock, here it is: http://paste.ubuntu.com/14233961/
#1448 [13:44] <Clock> saf, does it show any username at all?
#1449 [13:44] <saf> not at all
#1450 [13:44] <saf> it says import old account
#1451 [13:44] <Clock> saf, then you're logging in to the wrong account
#1452 [13:45] <saf> i don't have any other accounts
#1453 [13:46] <Clock> saf, well as i said earlier contact mojang like the article told you in the first place
#1454 [13:46] <HelpME> Clock, done that, here is the file: http://paste.ubuntu.com/14233961/
#1455 [13:47] <Clock> ??> HelpME av/kaspersky
#1456 [13:47] <Absol> HelpME: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#1457 [13:47] * JacksonWorld10_ [JacksonWorld10_@notlogged] has quit. (Quit: Web client closed)
#1458 [13:47] <HelpME> I will try that, 1 sec :D
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#1470 [13:52] <HelpME> Clock, I guess it worked <3
#1471 [13:52] * JacksonWorld10_ [JacksonWorld10_@notlogged] has joined #minecrafthelp
#1472 [13:52] <HelpME> Thanks a lot :D
#1473 [13:52] <HelpME> btw, happy new year
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#1476 [13:52] <Clock> HelpME, have fun and happy new year!
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#1486 [13:56] <Candypoohgirl> Got a Google Chromebook for Christmas and tried downloading Minecraft but it doesn't want to download. Anyone have advice?
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#1490 [13:56] <Clock> ??> Candypoohgirl chromebooks
#1491 [13:56] <Absol> Candypoohgirl: Minecraft will not run on Chromebooks because 1. Chrome OS is essentially a browser, not a full OS, 2. Chromebooks are not designed for gaming and therefore have low performance, 3. Some Chromebooks uses the ARM architecture, which LWJGL, the underlying library used by Minecraft, does not support, and 4. Chrome OS does not support Java.
#1492 [13:57] <Candypoohgirl> Thank you Absol!!!
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#1497 [13:59] <HelpME> Clock
#1498 [13:59] <HelpME> I got another error
#1499 [13:59] <HelpME> Badly compressed packet :\
#1500 [14:00] * Andersfylling [Andersfylling@notlogged] has joined #minecrafthelp
#1501 [14:01] <Andersfylling> hello
#1502 [14:01] <HelpME> Clock? :\
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#1505 [14:01] <Andersfylling> Can someone take a look at this crash report?
#1506 [14:01] <Andersfylling> ---- Minecraft Crash Report ---- // Everything's going to plan. No, really, that was supposed to happen. Time: 27.12.15 20:57 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:
#1507 [14:01] <Clock> ??> HelpME av/adwcleaner
#1508 [14:02] <Absol> HelpME: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1509 [14:02] <Absol> HelpME: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1510 [14:02] <Clock> HelpME, try doing a scan with adwcleaner
#1511 [14:02] <Clock> Andersfylling, post the link to your dxdiag
#1512 [14:02] <Andersfylling> huh?
#1513 [14:02] <Clock> ??> Andersfylling launcher/log
#1514 [14:02] <Absol> Andersfylling: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1515 [14:02] <Absol> Andersfylling: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1516 [14:02] * Sgkklucero [Sgkklucero@notlogged] has quit. (Ping timeout: 204 seconds)
#1517 [14:02] <HelpME> Alright
#1518 [14:02] <HelpME> 1 sec
#1519 [14:03] <Andersfylling> ok
#1520 [14:03] <Andersfylling> 2sec
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#1522 [14:04] <Andersfylling> here http://paste.ubuntu.com/14234252/
#1523 [14:04] <HelpME> Clock, I really don't think it's a virus
#1524 [14:05] <Clock> Andersfylling, we do not help with mods here
#1525 [14:05] <HelpME> I scan my PC, every day using different softwared
#1526 [14:05] <Andersfylling> but i just have optifine
#1527 [14:05] <Clock> Andersfylling, and we do not help with that
#1528 [14:05] <Andersfylling> ok
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#1530 [14:06] <Clock> HelpME, i personally have no other ideas then, maybe someone else can help
#1531 [14:07] <Andersfylling> but where do i find people that can help me?
#1532 [14:08] <Clock> Andersfylling, if you have trouble with a mod, contact the mod creator
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#1534 [14:09] * HelpME_ [HelpME_@notlogged] has joined #minecrafthelp
#1535 [14:09] <HelpME_> Hey Clock
#1536 [14:09] <HelpME_> Just restarted the PC
#1537 [14:09] <HelpME_> It found nothing, it's not related to virus
#1538 [14:10] <Clock> HelpME_, yeah, i personally have no other ideas, maybe someone else can help
#1539 [14:10] * corey [corey@notlogged] has quit. (Client Quit)
#1540 [14:10] <HelpME_> Hmm
#1541 [14:10] <HelpME_> I've seen people with this error for ages
#1542 [14:10] <Andersfylling> i have cleared all mod that i have
#1543 [14:10] * HelpME [HelpME@notlogged] has quit. (Ping timeout: 204 seconds)
#1544 [14:10] <HelpME_> badly compressed
#1545 [14:10] <HelpME_> incorrect header check
#1546 [14:10] <Andersfylling> but it is not working
#1547 [14:10] <HelpME_> I've hear it's because of Chunk loading
#1548 [14:11] <Maxis> HelpMe_, did it occur even on the mctest.ae97.net server?
#1549 [14:11] <HelpME_> "size of XX is below server threshold of Server,"
#1550 [14:11] * saf [saf@notlogged] has quit. (Quit: Web client closed)
#1551 [14:11] <HelpME_> It didn;t
#1552 [14:11] <HelpME_> I spent about 5 minutes on that sv, it takes some time to happen
#1553 [14:12] <Clock> Andersfylling, first off download "minecraft.msi" from minecraft.net/download and run that
#1554 [14:12] * xgabrielz1 [xgabrielz1@notlogged] has joined #minecrafthelp
#1555 [14:12] <xgabrielz1> http://paste.ubuntu.com/14234300/
#1556 [14:12] <Clock> xgabrielz1, download "minecraft.msi" from minecraft.net/download and run that
#1557 [14:13] <Maxis> HelpME_, what is the full, exact text of the error?
#1558 [14:15] <Andersfylling> ok clock, done
#1559 [14:15] <Clock> Andersfylling, did it fix your issue?
#1560 [14:15] * relic55 [relic55@notlogged] has joined #minecrafthelp
#1561 [14:15] <Andersfylling> wait
#1562 [14:16] <Andersfylling> downloading runtime
#1563 [14:17] <Clock> Andersfylling, it should create a shortcut on your desktop - use that to launch mc
#1564 [14:17] <Andersfylling> ok
#1565 [14:17] <relic55> i got a new computer for christmas and dont know my security questions and i dont have the same credit card i purchased the game with because i bought it like 3-4 years ago someone pls help
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#1567 [14:18] <Clock> relic55, have a look at https://help.mojang.com/customer/portal/articles/797301
#1568 [14:19] <HelpME_> MAxis, there are different error
#1569 [14:19] <Maxis> xgabrielz1, one moment
#1570 [14:19] * peter78 [peter78@notlogged] has joined #minecrafthelp
#1571 [14:19] <peter78> Helllo
#1572 [14:19] <HelpME_> But the main one is "badly compressed packet - size of 45 is below server threshold of 256,"
#1573 [14:19] <Maxis> Hi Peter78
#1574 [14:19] <peter78> I have a problem
#1575 [14:19] <HelpME_> Maxis: badly compressed packet - size of 45 is below server threshold of 256,
#1576 [14:19] <HelpME_> or different values, depending on the server
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#1578 [14:20] <relic55> i dont have any proof of purchase other than my email and i need this account back
#1579 [14:20] <peter78> I'cant go to a german server she write: java.lang.nullnullpointerexception
#1580 [14:20] * xgabrielz1 [xgabrielz1@notlogged] has quit. (Quit: Web client closed)
#1581 [14:20] <peter78> I'cant go to a german server she write: java.lang.nullnullpointerexception pls pls help me
#1582 [14:20] * Ricogamer [Ricogamer@notlogged] has joined #minecrafthelp
#1583 [14:21] <peter78> Mxis
#1584 [14:21] <peter78> Maxis
#1585 [14:21] <Clock> ??> relic55 account/trans-id
#1586 [14:21] <Absol> relic55: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1587 [14:21] <peter78> java.lang.nullpointerexception
#1588 [14:21] <peter78> java.lang.nullpointerexception
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#1590 [14:21] <Clock> relic55, you can try contacting mojang without the transaction ID, but i doubt they'll be able to help
#1591 [14:21] <HelpME_> Can anyone help me?
#1592 [14:21] <Maxis> peter78, does this only happen on that one server?
#1593 [14:21] <HelpME_> :(:(
#1594 [14:22] <Maxis> HelpME_, try doing a complete Minecraft reinstall
#1595 [14:22] <HelpME_> Done that
#1596 [14:22] <HelpME_> 3 times haha
#1597 [14:22] <peter78> Ohh I' cant really understand you I'm from Germany
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#1600 [14:22] <Clock> ??> peter78 lang/de
#1601 [14:22] <Maxis> HelpME_, just to verify, using these exact instructions?
#1602 [14:22] <Absol> peter78: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#1603 [14:22] <Maxis> ??> HelpME_ win/resint
#1604 [14:22] <Maxis> ??> HelpME_ win/reinst
#1605 [14:22] <Absol> HelpME_: You may need to reinstall the locally installed files that Minecraft puts into place.
#1606 [14:22] <Absol> HelpME_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1607 [14:23] <Clock> ??> peter78 win/reinst
#1608 [14:23] <peter78> Danke absol
#1609 [14:23] <Absol> peter78: You may need to reinstall the locally installed files that Minecraft puts into place.
#1610 [14:23] <Absol> peter78: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1611 [14:23] <Andersfylling> it worked clock
#1612 [14:23] <HelpME_> I've done that
#1613 [14:23] <Andersfylling> thanks
#1614 [14:23] <HelpME_> I doesn't work
#1615 [14:24] <peter78> Thanks Absol
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#1621 [14:26] <Maxis> HelpME_, and you are using the lastest Minecraft version (1.8.9) without mods?
#1622 [14:26] <peter78> So i must be reinstall my minecraft ?
#1623 [14:27] <Clock> peter78, yes
#1624 [14:27] <chloeg1106> When I want to play on my video game called Minecraft, actually every thing is right but when I press the button "Start", it tells me that there is a crash report and that I can fix a problem... When I want to do it, it doesn't work... Can you answer me and if it is possible in French ?
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#1626 [14:27] <peter78> oh ok thanks
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#1629 [14:28] <Clock> chloeg1106, does it tell you to update graphics drivers?
#1630 [14:28] * HelpME_ [HelpME_@notlogged] has quit. (Ping timeout: 204 seconds)
#1631 [14:29] <chloeg1106> Yes but it tells me that there is no graphics drivers...
#1632 [14:29] <Clock> chloeg1106, post the link to your dxdiag
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#1634 [14:29] <Hlynur413> Hey, i need help with my video card, i downloaded the latest version from nvidia and then restarted my computer but it still says i have out-dated video card... :/
#1635 [14:29] <Hlynur413> here is my report : http://paste.ubuntu.com/14234582/
#1636 [14:29] <chloeg1106> Excuse me I don't understand what to do... Can you be more precise please ?
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#1638 [14:30] <Clock> ??> chloeg1106 win/dxdiag
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#1641 [14:30] <Absol> chloeg1106: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1642 [14:30] <HelpME_> Hey, I reinstalled MC and it didn't work :\\
#1643 [14:30] <Maxis> Hlynur413, was this report made before or after you restarted your computer?
#1644 [14:30] <Hlynur413> after
#1645 [14:30] <Clock> ??> Hlynur413 win/update
#1646 [14:30] <Absol> Hlynur413: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1647 [14:30] <Maxis> HelpME_, you never got the error on mctest.ae97.net did you?
#1648 [14:30] <HelpME_> no
#1649 [14:30] <chloeg1106> Ok wait a little .
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#1651 [14:31] <Hlynur413> im not sure what you mean
#1652 [14:31] <Maxis> HelpME_, try idling in there and see if you ever get it. What servers do you get the error on, as examples?
#1653 [14:31] <Clock> Hlynur413, run windows update and install all updates
#1654 [14:32] <HelpME_> mc.desiredcraft.net and most of the famous ones
#1655 [14:32] <chloeg1106> http://paste.ubuntu.com/14234680/ here you are ! =)
#1656 [14:32] <HelpME_> I will try, 1 sec
#1657 [14:32] <Hlynur413> the same error came before and after i downloaded the latest version of my videocard
#1658 [14:32] <Clock> chloeg1106, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
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#1660 [14:32] <Clock> Hlynur413, run windows update and install all updates
#1661 [14:33] <chloeg1106> Ok thank you very much ! I'll do it ! =)
#1662 [14:33] <Hlynur413> ok i downloaded windows 10 from the internet
#1663 [14:33] <Maxis> chloeg1106, does your PC have a Nvidia graphics card?
#1664 [14:33] <Hlynur413> could that be the source of my problem
#1665 [14:33] <chloeg1106> No it's intel.
#1666 [14:34] <ryan_> oi
#1667 [14:34] <Hlynur413> because my computer was with windows 8 before
#1668 [14:34] <Maxis> chloeg1106, ah, sorry getting my DxDiags mixed up :P
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#1670 [14:34] <Clock> Hlynur413, if you had windows 8 before, you could've upgraded to windows 10 for free...
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#1674 [14:35] <Hlynur413> ah ok
#1675 [14:35] <chloeg1106> Is it difficult to donwgrade to window 7 ?
#1676 [14:35] <Clock> ??> chloeg1106 win/downgrade
#1677 [14:35] <Absol> chloeg1106: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1678 [14:35] <Hlynur413> i searched for any updates on intel and i got a error message that the search could not be completed
#1679 [14:35] <Hlynur413> i searched for any updates on intel and i got a error message that the search could not be completed
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#1681 [14:36] <Hlynur413> should i try to downgrade windows?
#1682 [14:36] <Clock> Hlynur413, because intel provides drivers for your graphics card though windows update
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#1684 [14:36] <chloeg1106> Ok thank you. I do it and I'll tell you after if it works ! =)
#1685 [14:37] <Clock> Hlynur413, and yeah downgrading should work aswell
#1686 [14:37] <Hlynur413> ok thanks im going to try that :)
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#1688 [14:37] <Maxis> Hlynur413, you wouldn't happen to have a Nvidia graphics card in your computer would you?
#1689 [14:37] <Hlynur413> yes its nvidia
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#1695 [14:42] <Maxis> Hlynur413, it looks like your PC might me misidentifying your Nvidia graphics as "3D Video Controller"
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#1697 [14:43] <Maxis> Hlynur413, one moment
#1698 [14:44] <Hlynur413> how can i fix that problem?
#1699 [14:45] <Maxis> Hlynur413, first try installing the driver at https://download.lenovo.com/consumer/mobiles/2al602af.exe
#1700 [14:45] <Hlynur413> ok im installing...
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#1710 [14:51] <linda> oi
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#1712 [14:52] <Maxis> ??> Hlynur413 scold/pm
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#1714 [14:52] <Absol> Hlynur413: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1715 [14:53] <Hlynur413> i ran the install you recommended
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#1717 [14:54] <Maxis> Hlynur4123, alright, assuming it completed successfully, restart your computer, create a new DxDiag, and share it here
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#1720 [14:55] <Hlynur413> ok its still setting up a new driver
#1721 [14:55] <Maxis> Hlynur413, alright, then wait for it to finish
#1722 [14:55] <Hlynur413> ill come back when everything is finished
#1723 [14:55] <ShelbsOliver> my graphics driver apparently?
#1724 [14:56] <Maxis> ShelbsOliver, what's the issue?
#1725 [14:56] <ShelbsOliver> it wont let me run minecraft >.<"
#1726 [14:56] <Maxis> ShelbsOliver, do you get "Pixel Format Not Accelerated"?
#1727 [14:57] <ShelbsOliver> no
#1728 [14:57] <ShelbsOliver> it just says
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#1730 [14:57] <ShelbsOliver> " lack of updated graphics driver"
#1731 [14:58] <Maxis> ??> ShelbsOliver win/dxdiag
#1732 [14:58] <Absol> ShelbsOliver: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1733 [14:58] <ShelbsOliver> i already have my report
#1734 [14:58] <Maxis> ShelbsOliver, alright, share the link to the DxDiag here
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#1737 [15:00] <ShelbsOliver> here? you sure?
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#1739 [15:00] <Maxis> ShelbsOliver, assuming you made a Ubuntu paste and have a link, yes
#1740 [15:00] <ShelbsOliver> yeah.
#1741 [15:02] <Maxis> ShelbsOliver, then we'll need the link to the paste in order to help you
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#1743 [15:02] <ShelbsOliver> http://paste.ubuntu.com/14235033/
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#1746 [15:03] <Hlynur413> hey maxis im back
#1747 [15:03] <chloeg1106> Hi !
#1748 [15:03] <Hlynur413> http://paste.ubuntu.com/14235273/
#1749 [15:03] <Maxis> Hlynur413, alright, one moment
#1750 [15:03] <Hlynur413> here is the link
#1751 [15:03] <Maxis> Hi chloeg1106
#1752 [15:03] <chloeg1106> I did what I had to do but I'm still with Windows 10...
#1753 [15:04] <chloeg1106> How to do to have Windows 7 ?
#1754 [15:04] <ShelbsOliver> omg windows 10 sucks
#1755 [15:04] <ShelbsOliver> im stuck with it >.<"
#1756 [15:04] <Clock> ??> chloeg1106 win/downgrade
#1757 [15:04] <Absol> chloeg1106: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1758 [15:04] <chloeg1106> Me too.
#1759 [15:04] <chloeg1106> Clock I did what to do but it doesn't work...
#1760 [15:05] <ShelbsOliver> i think i had it over a month though
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#1762 [15:05] <Clock> chloeg1106, why not, what happens?
#1763 [15:05] <chloeg1106> It reset my computer but I'l still with Windows 10...
#1764 [15:05] <Clock> ShelbsOliver, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#1765 [15:05] <chloeg1106> resests*
#1766 [15:05] <Clock> chloeg1106, did you follow the instructions Absol gave you?
#1767 [15:05] <ShelbsOliver> i cant downgrade ;-;
#1768 [15:06] <chloeg1106> Yes, I did.
#1769 [15:06] <ShelbsOliver> ive had it over a month
#1770 [15:06] <chloeg1106> I can't downgrade...
#1771 [15:06] <Maxis> ShelbsOliver, in this case, probably new graphics card or new computer. The Q43 chipset doesn't meet the minimum requirements and is liable to not work anyway for Minecraft
#1772 [15:06] <ShelbsOliver> ugh, okay.
#1773 [15:06] <ShelbsOliver> ;-;
#1774 [15:06] <ShelbsOliver> wait, how much are they?
#1775 [15:07] <Maxis> ShelbsOliver, how much are what?
#1776 [15:07] <Clock> chloeg1106, get a new graphics card or use a differnt computer then
#1777 [15:07] <ShelbsOliver> graphics cards
#1778 [15:07] <Maxis> Hlynur413, you should at least be able to run Minecraft now, yes?
#1779 [15:07] <chloeg1106> But before I had Windows 7 so...
#1780 [15:07] <Hlynur413> wait ill check
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#1782 [15:08] <chloeg1106> Do you think I should go on YouTube to see tutorials then ?
#1783 [15:08] <Clock> chloeg1106, but then you decided to update without checking compatibility first and broke it
#1784 [15:08] <Hlynur413> yes it worked, thanks!
#1785 [15:08] <Hlynur413> appreciate the help :)
#1786 [15:08] <chloeg1106> What do I break ?
#1787 [15:08] <Maxis> ShelbsOliver, you would have to do some research (that's beyond the scope of this channel)
#1788 [15:08] <ShelbsOliver> Chloeg1106, have you had it over a month?
#1789 [15:08] <chloeg1106> Yes
#1790 [15:08] <ShelbsOliver> okay, thanks anyway Maxis
#1791 [15:09] <chloeg1106> What do I have to do ?
#1792 [15:09] <Maxis> Hlynur413, before you go, you might want to install a driver for your Nvidia too (it'll work better than the Intel overall)
#1793 [15:09] <chloeg1106> ='(
#1794 [15:09] <Clock> chloeg1106, get a new graphics card or use a differnt computer then
#1795 [15:10] <Maxis> ShelbsOliver, whatever you do get (new graphics card or new computer), just make sure it meets the minimum requirements at https://help.mojang.com/customer/en/portal/articles/325948-minecraft-system-requirements
#1796 [15:10] <Hlynur413> okay where do i install that?
#1797 [15:10] <chloeg1106> But why doesn't it work because before Windows 10 it worked so...
#1798 [15:10] <Maxis> Hlynur413, one sec
#1799 [15:10] <Clock> chloeg1106, but then you decided to update without checking compatibility first and broke it
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#1802 [15:12] <myck> lucas
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#1804 [15:12] <myck> oiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii
#1805 [15:12] <Maxis> ??> myck scold/spam
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#1808 [15:13] <chloeg1106> Ok thank you... ='(
#1809 [15:13] <chloeg1106> Bye !
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#1815 [15:16] <Maxis> Hlynur413, if you are sure your laptop has a Nvidia in it (which I believe it does), you can download and install the driver at https://download.lenovo.com/consumer/mobiles/2al501af.exe
#1816 [15:17] <Hlynur413> okay thanks for the help :)
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#1818 [15:18] <Maxis> Hlynur413, no problem, feel free to come back if you have any more problems
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#1820 [15:18] <jdonado> I can't play minecraft with my windows 10
#1821 [15:18] <jdonado> http://paste.ubuntu.com/14235451/
#1822 [15:19] <zander> plz help it said i cant play something to do with pixelation
#1823 [15:19] <Hlynur413> will do for sure
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#1828 [15:21] <Maxis> jdonado, your graphic chipset does not support Windows 10. It also does not meet Minecraft's minimum requirements. You could downgrade to Windows 7, or even better, get a newer graphics card or newer computer
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#1830 [15:21] <Maxis> zander, does it say "Pixel Format Not Accelerated"?
#1831 [15:21] <Hlynur413> hey maxis i left the chat and forgot to open the link you recommended for nvidia, could you send the link again? :)
#1832 [15:22] <Maxis> Hlynur413, https://download.lenovo.com/consumer/mobiles/2al501af.exe
#1833 [15:22] <Hlynur413> thanks
#1834 [15:22] <jdonado> ok thankyou
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#1837 [15:22] <Mephisto_> I cant login into minecraft because it says my account has been migrated.. but I didnt do that! anyway for me to recover or check what it email adress it is attached to?
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#1840 [15:23] <Maxis> Mephisto_, you can enter E-Mails on this page to see if any of them are attached to your username
#1841 [15:23] <Maxis> ??> Mephisto_ account/retrieve-name
#1842 [15:23] <Absol> Mephisto_: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#1843 [15:24] <Mephisto_> I kinda need it the other way arround
#1844 [15:24] <Mephisto_> played on my account for years now I cant log in
#1845 [15:24] <Maxis> Mephisto_, what is your Minecraft username?
#1846 [15:24] <Mephisto_> Mephisto00
#1847 [15:24] <Mephisto_> like 90% sure
#1848 [15:26] <Maxis> Mephisto_, yup, definitely migrated. Using the service above to see if any of your E-Mail accounts have your username attached is one of the best methods of seeing if your account is already attached to a Mojang account on one of your E-Mails.
#1849 [15:27] <Mephisto_> hm so I might got hacked I guess
#1850 [15:27] <Mephisto_> wonder how
#1851 [15:27] <Mephisto_> tnx for checking
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#1853 [15:27] <Maxis> Mephisto_, if you still can't access your account, then you will need to contact Mojang Support
#1854 [15:27] * DarkInfernus04 [DarkInfernus04@notlogged] has joined #minecrafthelp
#1855 [15:27] <Maxis> ??> Mephisto_ mojang/email
#1856 [15:27] * sharkman777 [sharkman777@notlogged] has joined #minecrafthelp
#1857 [15:27] <Absol> Mephisto_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1858 [15:27] <Absol> Mephisto_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1859 [15:27] <DarkInfernus04> http://paste.ubuntu.com/14235567/
#1860 [15:27] <Mephisto_> I will do that thanks a bunch.
#1861 [15:28] <Maxis> DarkInfernus04, one moment
#1862 [15:28] <DarkInfernus04> ok
#1863 [15:28] <sharkman777> So my password wont work and i cant remember my email so i can reset it Help?
#1864 [15:29] * galaxygalaxy11 [galaxygalaxy11@notlogged] has joined #minecrafthelp
#1865 [15:29] <Maxis> sharkman777, you can enter your E-Mail addresses to see which one has the account attached on this page
#1866 [15:29] <Maxis> ??> sharkman777 account/retrieve-name
#1867 [15:29] <Absol> sharkman777: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#1868 [15:30] * AgarPvPYT [AgarPvPYT@notlogged] has joined #minecrafthelp
#1869 [15:30] <sharkman777> Thats the thing i dont remember what email i used
#1870 [15:30] <sharkman777> i tried all of them
#1871 [15:30] <sharkman777> none will work
#1872 [15:31] <AgarPvPYT> Ok, i gave someone my "Old" Minecraft account, and i accidentally gave him my real one. If you want any information you'll get that.
#1873 [15:31] <Maxis> sharkman777, then you will need to contact Mojang support
#1874 [15:31] <Maxis> ??> sharkman777 mojang/email
#1875 [15:31] <Absol> sharkman777: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1876 [15:31] <Absol> sharkman777: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1877 [15:32] <sharkman777> like my password also never changed and it says its wrong so
#1878 [15:32] <sharkman777> thanks
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#1885 [15:33] <soccerdonnie> it has been about a year now and when i try to log in to my account i can not. i used to log in with my username and password but now it wants my email, howerver it will not take my email.
#1886 [15:33] <Maxis> DarkInfernus04, I need your HP product number
#1887 [15:34] <Maxis> ??> DarkInfernus04 oem/hp/product-number
#1888 [15:34] <Absol> DarkInfernus04: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#1889 [15:34] <Absol> DarkInfernus04: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
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#1891 [15:35] <Maxis> soccerdonnie, what is your Minecraft username?
#1892 [15:35] <soccerdonnie> donovanj34
#1893 [15:36] <DarkInfernus04> My product numer is LZ140EA#ABZ
#1894 [15:37] <Maxis> soccerdonnie, are you sure? Your username doesn't come up with a response
#1895 [15:37] <Maxis> DarkInfernus04, one sec
#1896 [15:38] <soccerdonnie> ummm should be, maybe try Donovanj34
#1897 [15:39] <soccerdonnie> it is donovanj34 i have proof if you need it
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#1899 [15:40] <Maxis> soccerdonnie, still not coming up. Try logging into https://account.mojang.com/me and see what comes up under "My Games"
#1900 [15:40] <soccerdonnie> ok
#1901 [15:40] * Bell is now known as Chris
#1902 [15:41] <soccerdonnie> it wont let me log in, is there a chance my account was deleted?
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#1905 [15:42] <Maxis> soccerdonnie, it sounds like you may want to contact Mojang support
#1906 [15:43] * Clock [Clock@notlogged] has quit. (Killed (NickServ (GHOST command used by Clock1)))
#1907 [15:43] <Maxis> ??> soccerdonnie mojang/email
#1908 [15:43] <Absol> soccerdonnie: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1909 [15:43] <Absol> soccerdonnie: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1910 [15:43] * Clock1 is now known as Clock
#1911 [15:43] <soccerdonnie> sorry what
#1912 [15:43] <Cherryinapir> I can't log onto minecraft, launcher or site
#1913 [15:43] <soccerdonnie> so send mojang an email?
#1914 [15:44] <Maxis> soccerdonnie, yup, using that link
#1915 [15:44] <soccerdonnie> k cheers first or second
#1916 [15:44] <Maxis> soccerdonnie, first
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#1918 [15:45] <Maxis> DarkInfernus04, try downloading and installing http://www2.ati.com/drivers/radeon-crimson-15.12-win10-64bit.exe
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#1920 [15:46] <soccerdonnie> what is a transaction id
#1921 [15:47] <Maxis> ??> soccerdonnie account/trans-id
#1922 [15:47] <Absol> soccerdonnie: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1923 [15:48] <soccerdonnie> can i text mojang
#1924 [15:48] <Maxis> soccerdonnie, I don't believe so
#1925 [15:48] <soccerdonnie> ok
#1926 [15:48] * OreoNugget02 [OreoNugget02@notlogged] has joined #minecrafthelp
#1927 [15:49] <soccerdonnie> i have a different card now so i can not get my transaction id
#1928 [15:49] <zuly> how can i download minecraft for free?
#1929 [15:50] <Maxis> ??> zuly demo
#1930 [15:50] <Absol> zuly: You can access a demo version of Minecraft, completely free of charge, by registering a Mojang account at http://account.mojang.com/register then downloading the standalone launcher available on http://minecraft.net/download.
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#1932 [15:50] <DarkInfernus04> i have the last drivers installed
#1933 [15:50] <OreoNugget02> can someone help me
#1934 [15:50] <Maxis> OreoNugget02, perhaps, what's the issue?
#1935 [15:51] <Maxis> DarkInfernus04, did you try to install the drivers I sent you?
#1936 [15:51] <OreoNugget02> i bought minecraft but when i download it its going too the demo
#1937 [15:51] <soccerdonnie> did you guys see my message (i have a different card now so i can not get my transaction id)
#1938 [15:51] <Maxis> ??> OreoNugget02 account/bug/demo
#1939 [15:51] <Absol> OreoNugget02: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1940 [15:52] <DarkInfernus04> i can't download by your link
#1941 [15:52] <Maxis> ??> soccerdonnie ask/accounts/!
#1942 [15:52] <Absol> soccerdonnie: Our volunteers cannot troubleshoot account issues. If you are having an issue with your account, try looking at the general account troubleshooting page: http://is.gd/mc_acct
#1943 [15:52] <Absol> soccerdonnie: If you're still having trouble, we cannot help you further here, please contact mojang.
#1944 [15:52] <Maxis> soccerdonnie, we don't have access to any of that information
#1945 [15:52] <DarkInfernus04> your link don't works
#1946 [15:52] <soccerdonnie> ok :(
#1947 [15:53] <Maxis> DarkInfernus04, what happens when you try to install it?
#1948 [15:53] * Triforce_Ditto [Triforce_Ditto@notlogged] has joined #minecrafthelp
#1949 [15:54] <DarkInfernus04> it says Download Incomplete
#1950 [15:55] <Triforce_Ditto> Upon launching Minecraft the crash report says not enough RAM. I have done everything the help page said to do to correct the problem and none of it fixed the problem.
#1951 [15:55] <soccerdonnie> umm excuse me i have figured out the problem
#1952 [15:55] <Maxis> DarkInfernus04, does it say that in the browser or in the installer?
#1953 [15:56] <DarkInfernus04> in the browser
#1954 [15:56] <OreoNugget02> not to be a burden but it didnt work
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#1956 [15:56] <OreoNugget02> is there anything else that i could do
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#1958 [15:57] <Maxis> Triforce_Ditto, try using a different browser
#1959 [15:57] <OreoNugget02> can someone give me directions please
#1960 [15:57] <soccerdonnie> i made a youtube video and shortly after that my skin changed to something inapropriate. i Just ignored this and changed it back. i jyst looked up my account on NameMC and it says that my name is *excuse my language Ass_. I did not even know you can change your name
#1961 [15:57] <Clock> Triforce_Ditto, remove any installed mods or resource packs
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#1963 [15:58] <Maxis> Err, the last message about the browser thing was for DarkInfernus04 btw
#1964 [15:58] <Clock> OreoNugget02, the article tells you what to do - contact mojang
#1965 [15:58] <Triforce_Ditto> After doing all that I uninstalled and reinstalled Minecraft. Uninstalling will it remove the resource packs or mods?
#1966 [15:58] <Clock> Triforce_Ditto, yes
#1967 [15:59] <OreoNugget02> but it dosent let me
#1968 [15:59] <Clock> OreoNugget02, how does it not let you
#1969 [15:59] <Triforce_Ditto> I still get the same thing after uninstalling and reinstalling..Out of Memory
#1970 [15:59] <OreoNugget02> my laptop goes black when i click it
#1971 [16:00] <Maxis> soccerdonnie, then it definitely sounds like your account has been compromised, which is something Mojang has to handle
#1972 [16:00] * Jeppe_to_cool [Jeppe_to_cool@notlogged] has joined #minecrafthelp
#1973 [16:00] <Clock> ??> Triforce_Ditto launcher/game-output
#1974 [16:00] <Absol> Triforce_Ditto: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1975 [16:00] <Absol> Triforce_Ditto: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1976 [16:00] <soccerdonnie> ok and do they have a live chat
#1977 [16:00] <OreoNugget02> http://paste.ubuntu.com/14235725/ here
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#1979 [16:00] <Maxis> soccerdonnie, nope. Sorry.
#1980 [16:01] <soccerdonnie> ok
#1981 [16:01] <Clock> OreoNugget02, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
#1982 [16:01] * lisianemarchiner [lisianemarchiner@notlogged] has joined #minecrafthelp
#1983 [16:01] <OreoNugget02> how
#1984 [16:01] <Maxis> OreoNugget02, your graphics card actually isn't supported in general. Get a newer PC.
#1985 [16:02] <Clock> yep
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#1990 [16:02] <ReddyQuake> I h
#1991 [16:03] <ReddyQuake> am having trouble downloding minecraft on my new asuse chrome can you help
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#1993 [16:04] <Clock> ??> ReddyQuake chromebooks
#1994 [16:04] <Absol> ReddyQuake: Minecraft will not run on Chromebooks because 1. Chrome OS is essentially a browser, not a full OS, 2. Chromebooks are not designed for gaming and therefore have low performance, 3. Some Chromebooks uses the ARM architecture, which LWJGL, the underlying library used by Minecraft, does not support, and 4. Chrome OS does not support Java.
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#1997 [16:05] <DarkInfernus04> Maxis i can't download in your link
#1998 [16:05] <Robert_> i need help
#1999 [16:06] <Robert_> minecraft says im offline\
#2000 [16:06] <Triforce_Ditto> Ok pasted to site
#2001 [16:06] <Robert_> but i have arunning wifi
#2002 [16:06] <Clock> Triforce_Ditto, now give us the link to it
#2003 [16:06] * DO [DO@notlogged] has joined #minecrafthelp
#2004 [16:07] <Clock> ??> Robert_ tools/hjt
#2005 [16:07] <Absol> Robert_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2006 [16:07] <Absol> Robert_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2007 [16:07] * CrystalMare is now known as Crystal|AFK
#2008 [16:08] <Triforce_Ditto> http://paste.ubuntu.com/14235961/
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#2013 [16:11] <Clock> ??> Triforce_Ditto win/reinst
#2014 [16:11] <Absol> Triforce_Ditto: You may need to reinstall the locally installed files that Minecraft puts into place.
#2015 [16:11] <Absol> Triforce_Ditto: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2016 [16:11] <Clock> Triforce_Ditto, follow Absol's instructions to make sure you get a clean install
#2017 [16:12] * DarkInfernus04 [DarkInfernus04@notlogged] has quit. (Quit: Web client closed)
#2018 [16:13] * Chris is now known as Bell
#2019 [16:14] * Med [Med@notlogged] has joined #minecrafthelp
#2020 [16:15] <Med> Hello
#2021 [16:16] <Med> hello !
#2022 [16:18] <Med> Ther is somone her?
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#2032 [16:25] <DarkInfernus04> Maxis i found the download
#2033 [16:25] * WinterGuardian [WinterGuardian@notlogged] has joined #minecrafthelp
#2034 [16:26] <Med> Hi
#2035 [16:26] <Med> I need help
#2036 [16:26] * steve2773979 [steve2773979@notlogged] has joined #minecrafthelp
#2037 [16:26] <Med> I need help plz
#2038 [16:28] <Med> Hi
#2039 [16:28] * lexiej [lexiej@notlogged] has joined #minecrafthelp
#2040 [16:28] <Med> I need help plz
#2041 [16:28] * kkm [kkm@notlogged] has joined #minecrafthelp
#2042 [16:28] <Clock> ??> Med ask
#2043 [16:28] <Absol> Med: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2044 [16:28] <Absol> Med: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2045 [16:28] <Med> Plz i have a crash in minecraft launcher
#2046 [16:28] <Med> http://paste.ubuntu.com/14236047/
#2047 [16:28] <lexiej> trying to play minecraft on chrome book wont let me download
#2048 [16:29] <Med> ?
#2049 [16:29] <Clock> ??> lexiej chromebooks
#2050 [16:29] <Absol> lexiej: Minecraft will not run on Chromebooks because 1. Chrome OS is essentially a browser, not a full OS, 2. Chromebooks are not designed for gaming and therefore have low performance, 3. Some Chromebooks uses the ARM architecture, which LWJGL, the underlying library used by Minecraft, does not support, and 4. Chrome OS does not support Java.
#2051 [16:29] <Med> http://paste.ubuntu.com/14236047/
#2052 [16:29] <Med> i have a crash in the lancher
#2053 [16:29] <kkm> PE v0.13.1 alpha, 2 IOS 9.2 devices, same wifi, software - 2nd device can't see multiplayer game i created
#2054 [16:29] <lexiej> so i bought it and there is no way to play it
#2055 [16:30] * steve2773979 [steve2773979@notlogged] has quit. (Client Quit)
#2056 [16:30] <Med> i can't play minecraft?
#2057 [16:30] <Clock> lexiej, why did you not check the system requirements?
#2058 [16:30] <lexiej> didnt think about it being a problem
#2059 [16:31] <Med> http://paste.ubuntu.com/14236047/ i have a crash in the lancher
#2060 [16:31] <Clock> ??> lexiej requirements
#2061 [16:31] <Absol> lexiej: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#2062 [16:31] <Clock> ??> Med scold/patience
#2063 [16:31] <Absol> Med: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#2064 [16:31] <Absol> Med: In short, your supplications will be answered, in the order in which they are received.
#2065 [16:31] <Clock> Med, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#2066 [16:32] <lexiej> so is there anything i can do
#2067 [16:32] <Clock> lexiej, get a computer that is meant to play video games
#2068 [16:33] <lexiej> thanks
#2069 [16:33] * DarkInfernus04 [DarkInfernus04@notlogged] has quit. (Quit: Web client closed)
#2070 [16:33] <Med> Just yesterday i was bying a computer
#2071 [16:33] <Med> buying*
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#2073 [16:33] <Clock> Med, and you ended up with that piece of junk?
#2074 [16:34] <Med> I live in morocco and i can't speak english well
#2075 [16:35] <Clock> Med, your computer does not meet minecraft's system requirements
#2076 [16:35] * wafflehead05 [wafflehead05@notlogged] has joined #minecrafthelp
#2077 [16:35] <Med> No i have a good computer
#2078 [16:35] <Med> Hp
#2079 [16:36] <Clock> Med, that computer is at least 7 years old - too old for minecraft
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#2081 [16:36] <wafflehead05> Hi. I'm having a problem with installing minecraft on a laptop for my daughter. It comes up with driver not updated, but it is the latest driver for the graphics card.
#2082 [16:36] <Clock> wafflehead05, post the link to your dxdiag
#2083 [16:37] <wafflehead05> This is is a link to the dxdiag http://paste.ubuntu.com/14236305/
#2084 [16:37] <Clock> wafflehead05, your computer is too old for minecraft
#2085 [16:37] <Clock> ??> wafflehead05 requirements
#2086 [16:37] <Absol> wafflehead05: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#2087 [16:37] * juandaniel82 [juandaniel82@notlogged] has joined #minecrafthelp
#2088 [16:37] <wafflehead05> That's what I thought.
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#2090 [16:38] <Triforce_Ditto> Thank you the clean install worked!
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#2093 [16:38] <Med> plz look my dxdiag and tell me if ther is a problem : http://paste.ubuntu.com/14236047/
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#2095 [16:38] <juandaniel82> this page is only english i need support in spanish
#2096 [16:39] <Clock> ??> juandaniel82 lang/es
#2097 [16:39] <Absol> juandaniel82: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2098 [16:39] <juandaniel82> ok
#2099 [16:40] <Maxis> Med, as Clock already told you, your computer is too old to play Minecraft. You will need a new graphics card, or (more likely) need to get a new one.
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#2102 [16:41] <guut1> Hello, I have a problem with the connection to the server and singleplay writes to me: [11:14:42 p.m.] [thread Client / INFO]: Setting user: guut1 [11:14:42 p.m.] [thread Client / INFO] (Session ID token is: 1337535510N: 1870217f247c333e9e7e17c954e2385f) [11:14:44 p.m.] [thread Client / INFO] LWJGL Version: 2.9.4 [11:14:45 p.m.] [thread Client / INFO]: Reloading ResourceManager: Default [11:14:48 p.m.] [Sound Library Loader / INFO] Starting up soundsyste
#2103 [16:41] * julie_9876 [julie_9876@notlogged] has joined #minecrafthelp
#2104 [16:41] <kkm> Help I'm using Pocket Edition v0.13.1 alpha, 2 IOS 9.2 devices, same wifi, software - 2nd device can't see multiplayer game i created
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#2106 [16:43] <wafflehead05> would this computer have the power to run minecraft? http://www.bestbuy.com/site/dell-inspiron-desktop-intel-pentium-4gb-memory-500gb-hard-drive-black/4473200.p?id=1219751166635&skuId=4473200
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#2108 [16:43] <Maxis> ??> guut1 paste
#2109 [16:43] <Absol> guut1: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2110 [16:43] <FireIceFighter69> Good Evening, my Problem is that i cannot login in the launcher i bought a new account because of that and the launcher says i have an invalid username or password (sorry for my bad english)
#2111 [16:44] <FireIceFighter69> and i`m realy sure that i have the right password
#2112 [16:44] <Maxis> wafflehead05, anything that meets the system requirements listed at https://help.mojang.com/customer/en/portal/articles/325948-minecraft-system-requirements will work
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#2115 [16:46] <Maxis> FireIceFighter69, so you just bought a new copy of Minecraft?
#2116 [16:46] * wafflehead05 [wafflehead05@notlogged] has quit. (Quit: Web client closed)
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#2118 [16:46] <FireIceFighter69> yes
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#2121 [16:47] <guut1> http://paste.ubuntu.com/14236426/
#2122 [16:47] <Jerchi> Minecraft keeps crashing and I barely downloaded it today. http://paste.ubuntu.com/14236416/
#2123 [16:48] <Maxis> FireIceFighter69, see if you can login to your Mojang account for the newest Minecraft account you bought at https://account.mojang.com
#2124 [16:48] <legendarypickle0> Hello, i am trying to use a /title command for my map that I am building and i am just learning Command blocks and i was wondering how you make so you cant see the thing in chat that says
#2125 [16:48] <Anna> legendarypickle0: the #commandblock channel may be able to help you better with that
#2126 [16:48] <Anna> this channel is for problems running minecraft
#2127 [16:48] <Anna> such as crashes
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#2131 [16:50] <Jerchi> Okay it let's me login to my mojang account
#2132 [16:50] <Maxis> Jerchi, alright, where it says "My Games" does it say Minecraft and look like http://syrukide.net/instant-image/2015-12-27_14-42-48.png?
#2133 [16:50] * vegetablemedley [vegetablemedley@notlogged] has joined #minecrafthelp
#2134 [16:51] <vegetablemedley> Please help, how do I remove the STUPID SANTA HAT.. it was fun for about 2 seconds 3 days ago... please help
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#2136 [16:51] <FireIceFighter69> the problem is i cannot login everywhere , it says evertime invalid email or password or i bought it and tryed to login in the launcher and it say invalid password :D
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#2140 [16:52] <Jerchi> Maxis, yes it does
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#2142 [16:53] <Maxis> FireIceFighter69, try resetting your password
#2143 [16:53] <Maxis> ??> FireIceFighter69 account/reset-password
#2144 [16:53] <Absol> FireIceFighter69: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#2145 [16:53] <Absol> FireIceFighter69: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
#2146 [16:53] <Arrow_> This somewhere I can get help? I cant launch the game for an odd reason and it says something about updating my graphic card? It says something about it. >_< sorry to bother..
#2147 [16:53] <guut1> please help me http://paste.ubuntu.com/14236426/
#2148 [16:53] <Maxis> guut1, is this for one server or all servers?
#2149 [16:54] <guut1> for all
#2150 [16:54] <Maxis> Arrow_, do you have a DxDiag report?
#2151 [16:54] <Maxis> guut1, try connecting to mctest.ae97.net
#2152 [16:55] <Arrow_> Yeah.
#2153 [16:55] <Maxis> Arrow_, then share the paste link here
#2154 [16:55] <Arrow_> http://paste.ubuntu.com/14236484/ Here.
#2155 [16:55] <Maxis> Jerchi, one moment
#2156 [16:55] <FireIceFighter69> now it says the acc does not regist
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#2158 [16:55] <FireIceFighter69> *is not
#2159 [16:56] * _Artheo [_Artheo@notlogged] has quit. (Quit: Web client closed)
#2160 [16:56] <Maxis> FireIceFighter69, do you know the username (not E-Mail) of the account you just bought today?
#2161 [16:56] <Maxis> FireIceFighter69, or most recently
#2162 [16:56] <guut1> can not connect Maxis
#2163 [16:57] <smileyface> i need help. I just downloaded the minecraft on my hp laptop. the graphics are lagging and slow. what can i do?
#2164 [16:57] <FireIceFighter69> yeah
#2165 [16:57] <Jerchi> Maxis, ok
#2166 [16:57] <FireIceFighter69> its the same name as here
#2167 [16:58] <Maxis> Jerchi, your graphics chipset does not support Windows 10, and your Graphics chipset also does not meet the minimum Minecraft system requirements. You can try downgrading to Windows 7, but you really should get a new graphics card or computer
#2168 [16:58] <Maxis> Arrow_, one moment
#2169 [16:59] <Arrow_> Alright, take all the time needed. c:
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#2172 [16:59] <Jerchi> Maxis, Thanks !
#2173 [17:00] <guut1> I can not connect to any server please help me
#2174 [17:00] <Maxis> guut1, please be patient
#2175 [17:00] <gustavo> minecraft
#2176 [17:00] <Maxis> guut1, I will help you in a moment
#2177 [17:00] <Maxis> Hi gustavo
#2178 [17:00] <gustavo> gta
#2179 [17:00] <gustavo> d
#2180 [17:00] <gustavo> d
#2181 [17:00] <gustavo> d
#2182 [17:00] <gustavo> kk
#2183 [17:00] <gustavo> kk
#2184 [17:00] <gustavo> k
#2185 [17:00] <gustavo> k
#2186 [17:00] <gustavo> k
#2187 [17:00] <gustavo> k
#2188 [17:00] <gustavo> k
#2189 [17:01] <gustavo> k
#2190 [17:01] <gustavo> k
#2191 [17:01] <gustavo> kk
#2192 [17:01] <gustavo> k
#2193 [17:01] <gustavo> k
#2194 [17:01] <gustavo> k
#2195 [17:01] <gustavo> k
#2196 [17:01] <gustavo> k
#2197 [17:01] <gustavo> k
#2198 [17:01] * Ricogamer [Ricogamer@notlogged] has quit. (Quit: Web client closed)
#2199 [17:01] <gustavo> k
#2200 [17:01] <gustavo> k
#2201 [17:01] <Anna> don't spam
#2202 [17:01] <gustavo> k
#2203 [17:01] <gustavo> k
#2204 [17:01] <gustavo> k
#2205 [17:01] <gustavo> k
#2206 [17:01] <gustavo> k
#2207 [17:01] <gustavo> k
#2208 [17:01] <smileyface> Can i get ome help?
#2209 [17:01] <gustavo> k
#2210 [17:01] <gustavo> k
#2211 [17:01] <Anna> !kick gustavo
#2212 [17:01] <gustavo> k
#2213 [17:01] <gustavo> k
#2214 [17:01] <gustavo> k
#2215 [17:01] <gustavo> k
#2216 [17:01] <gustavo> k
#2217 [17:01] <gustavo> k
#2218 [17:01] <gustavo> k
#2219 [17:01] <gustavo> kk
#2220 [17:01] <gustavo> k
#2221 [17:01] <gustavo> k
#2222 [17:01] <gustavo> k
#2223 [17:01] * Anna pokes AuBot and Absol
#2223 [17:01] <Anna> lovely.
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#2226 [17:01] <Anna> gustavo: Do not spam, if you have a problem just say what it is and someone will help you.
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#2228 [17:02] <gustavo> anna bora joga onlaine
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#2230 [17:02] <gustavo> minecraft
#2231 [17:02] <Anna> ??> gustavo lang/pt
#2232 [17:02] <Absol> gustavo: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2233 [17:02] <FireIceFighter69> man i`m raging a little bit :D just 20$ burns
#2234 [17:04] <kkm> PE v0.13.1 alpha, 2 IOS 9.2 devices, same wifi, software - 2nd device can't see multiplayer game i created
#2235 [17:04] <Maxis> Arrow_, try downloading and installing https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-. However, your graphics chipset doesn't meet the minimum requirements. If you install the driver, restart, and it still doesn't work, you need a new graphics card/computer.
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#2238 [17:06] <Maxis> kkm, I'm not personally experienced with PE, and this channel is really oriented to PC Minecraft. You might have better luck asking on the PE section of the forums.
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#2240 [17:07] <Arrow_> Thank you, Maxis. ^^
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#2245 [17:08] <Eli-Stout> I'm runnung Windows 10 and Minecraft seems to be crashing alot now
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#2247 [17:08] <Maxis> guut1, are you still there?
#2248 [17:09] <guut1> yes
#2249 [17:09] <Maxis> guut1, try this
#2250 [17:09] <Maxis> ??> guut1 tools/hjt
#2251 [17:09] <Absol> guut1: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2252 [17:09] <Absol> guut1: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2253 [17:10] <Maxis> Eli-Stout, do you get a crash report?
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#2256 [17:10] <Eli-Stout> Hold on, I'll check.
#2257 [17:11] <Eli-Stout> There is no crash reporter.
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#2260 [17:11] <kkm> Thank you Maxis
#2261 [17:11] <Maxis> Eli-Stout, so what happens when the game crashes?
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#2269 [17:13] <Meggie> Cannot access any servers. Keep getting this error message: java.lang.NullPointerException: group
#2270 [17:13] <FireIceFighter69> can you please help me ? :c
#2271 [17:13] <Eli-Stout> It goes back to the launcher and shows the following. Update notes, Launcher log, Profile editor, Game output (My Username)
#2272 [17:14] <vegetablemedley> Please help, how do I remove the santa hat and christmas theme, it downloaded automatically seems, can figure out how to turn it off; anyone else having this?
#2273 [17:14] <Eli-Stout> It shows everything that happened in the game i was just in
#2274 [17:14] <Maxis> FireIceFighter69, sorry for the wait. If you aren't sure of the E-Mail attached to your account, try putting in some of yours at this page and see if any of them get a response
#2275 [17:15] <Maxis> ??> FireIceFighter69 account/retrieve-name
#2276 [17:15] <Absol> FireIceFighter69: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#2277 [17:15] <guut1> All you need is a lot?
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#2279 [17:15] <Maxis> guut1, All I need is the paste link
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#2281 [17:15] <Maxis> Meggie, can you connect to mctest.ae97.net
#2282 [17:15] <Meggie> I'll try, h/o
#2283 [17:15] <Meggie> I'll try, h/o
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#2285 [17:16] <Maxis> ??> Eli-Stout launcher/game-output
#2286 [17:16] <Absol> Eli-Stout: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2287 [17:16] <Absol> Eli-Stout: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2290 [17:16] <Meggie> Ok, Maxis, yes, I can
#2291 [17:17] <Maxis> Meggie, if you can connect to that server, that likely means it's a problem with the other servers you are trying to connect to. See if you can contact them for assistance.
#2292 [17:17] <guut1> here it is http://paste.ubuntu.com/14236721/
#2293 [17:18] <Meggie> Great! Ty! :)
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#2298 [17:19] <FireIceFighter69> thanks for your trying but nothing works so i wish you a good evening !
#2299 [17:19] <Maxis> guut1, looks like you have some adware/viruses on your computer. Try this
#2300 [17:19] <Maxis> ??> guut1 tools/adwcleaner
#2301 [17:19] <Maxis> ??> guut1 av/adwcleaner
#2302 [17:19] <Absol> guut1: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2303 [17:19] <Absol> guut1: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
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#2307 [17:21] <guut1> I'm very sorry that you to make more work but the problem I have had for a long time
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#2311 [17:23] <Maxis> guut1, the most likely fix for your problem is following the directions Absol just gave you.
#2312 [17:23] <Maxis> guut1, the most likely fix for your problem is following the directions Absol just gave you.
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#2329 [17:36] <tivrup> I NEED HELP
#2330 [17:36] <Maxis> tivrup, with
#2331 [17:36] <Maxis> ?
#2332 [17:36] <tivrup> my minecraft account got hacked and somebody migrated it to a mojang account
#2333 [17:37] <tivrup> so now I can't play
#2334 [17:37] <tivrup> I emailed mojang a while ago and they haven't replied yet
#2335 [17:37] <Maxis> tivrup, you will have to wait for Mojang to respond.
#2336 [17:37] <tivrup> it's been over a month
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#2338 [17:39] <Maxis> tivrup, then you will have to wait until they respond to your request. There is nothing we can do to make them respond faster.
#2339 [17:42] * GolemThe3rd [GolemThe3rd@notlogged] has joined #minecrafthelp
#2340 [17:43] <GolemThe3rd> I forgot my minecraft username and want to import my game, my email for it is mineonxbox@gmail.com
#2341 [17:43] <GolemThe3rd> I forgot my minecraft username and want to import my game, my email for it is mineonxbox@gmail.com
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#2347 [17:47] <guut1> I've been here we could continue
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#2350 [17:48] <guut1> I have cleaned the computer the way you told me
#2351 [17:49] <GolemThe3rd> I forgot my minecraft username and want to import my game, my email for it is mineonxbox@gmail.com
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#2353 [17:49] <guut1> Maxis will you help me?
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#2359 [17:54] <works2late> hello... I've had trouble logging in to my son's account.
#2360 [17:55] <tristen> I recently bought a new pc and it keeps crashing when looking up what do i do?
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#2364 [17:57] <KennyM01> Hello, minecraft fails after i login to a world i need help with this please!
#2365 [17:58] <KennyM01> If anybody is on and knows about this please let me know!
#2366 [17:59] <guut1> I need help http://paste.ubuntu.com/14237132/
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#2376 [18:03] <cyrex612> ineed help to you
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#2378 [18:03] <caboose4895> Help! my minecraft keeps downloading an update from the installer and every time it finishes it just downloads again
#2379 [18:04] <KennyM01> Wait for it to download than click play?
#2380 [18:05] <caboose4895> I do... When I click play again it downloads again, and again, and again.
#2381 [18:05] <KennyM01> mmm
#2382 [18:05] <KennyM01> Try uninstalling it and reinstalling?
#2383 [18:05] <caboose4895> ive reinstalled it about 5 times and that hasnt helped.
#2384 [18:06] <KennyM01> Mmm
#2385 [18:06] <KennyM01> Have no idea, if you know my problem maybe you could help?
#2386 [18:07] <caboose4895> whats your problem?
#2387 [18:07] <KennyM01> Everytime I login to a world it closes and launcher opens to a screen and says a bunch of stuff
#2388 [18:07] <KennyM01> 64 bit computer got java 64
#2389 [18:07] <caboose4895> You might have to ask tech support
#2390 [18:07] <caboose4895> because ive never had that problem.
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#2393 [18:08] <KennyM01> where is tech support?
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#2395 [18:08] <caboose4895> on their website
#2396 [18:08] <KennyM01> i just bought the game yesterday and cant play im really mad
#2397 [18:08] <caboose4895> I know how you feel bro
#2398 [18:08] <works2late> I need help resetting the mojang/minecraft account
#2399 [18:09] <guut1> I need help http://paste.ubuntu.com/14237132/
#2400 [18:10] <Maxis> guut1, make another HJT report and share it here
#2401 [18:11] <Maxis> KennyM01, after the game has crashed and returned to the launcher, do this
#2402 [18:11] <Maxis> ??> KennyM01 launcher/log
#2403 [18:11] <Absol> KennyM01: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
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#2405 [18:11] <Absol> KennyM01: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2409 [18:13] <guut1> http://paste.ubuntu.com/14237316/
#2410 [18:13] <Hels> http://paste.ubuntu.com/14237269/
#2411 [18:13] <Maxis> Hels, one moment
#2412 [18:13] <Hels> Hi I am trying to launch Minecraft on a windows 7 comp updated to 10 but it crashes
#2413 [18:14] <Hels> says grsphics driver may need updating
#2414 [18:14] <Maxis> Hels, alright, I'll look into it in a moment
#2415 [18:14] <webrosc> Hels, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2416 [18:14] * KERNSTRx [KERNSTRx@notlogged] has joined #minecrafthelp
#2417 [18:15] <Maxis> whups, scratch that
#2418 [18:15] <Hels> ah shite
#2419 [18:15] <Absol> Hels: Please keep it civil
#2420 [18:15] * webrosc vanishes again
#2420 [18:15] <Hels> ok
#2421 [18:15] <KERNSTRx> Need help with xbox one server issue, can anyone help?
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#2423 [18:16] <webrosc> KERNSTRx, there are no xbox server, you join a friends world
#2424 [18:17] <KERNSTRx> right, but it doesn't work.
#2425 [18:17] <Maxis> guut1, is this a work/school computer?
#2426 [18:17] <KERNSTRx> I'm even using the same router with two consoles
#2427 [18:17] <KERNSTRx> Everything worked fine untill the update.
#2428 [18:18] * alph4helix [alph4helix@notlogged] has joined #minecrafthelp
#2429 [18:18] <guut1> It is my computer
#2430 [18:19] <alph4helix> hello i am looking for someone to help me, i am having a problem when the owner of the server i am playying on tries to add me to a rank, it says i am added but no prefix or permissions, but wait it gets better she tested it on a brand new player not 5 minutes after she tried on me and boom it worked so i think its something to do with my minecraft. thanks for the help
#2431 [18:19] <Maxis> guut1, looks like adwcleaner missed a few things. Try running Malwarebytes as well
#2432 [18:19] * sebastian [sebastian@notlogged] has joined #minecrafthelp
#2433 [18:19] <Maxis> ??> guut1 av/malwarebytes
#2434 [18:19] <Absol> guut1: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#2435 [18:19] <Absol> guut1: Download it here: http://www.malwarebytes.org/
#2436 [18:20] * KennyM01 [KennyM01@notlogged] has quit. (Ping timeout: 204 seconds)
#2437 [18:20] <webrosc> ??> alph4helix mods
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#2439 [18:20] <Absol> alph4helix: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2440 [18:20] <Absol> alph4helix: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#2442 [18:20] <alph4helix> no it is not modded
#2443 [18:20] <webrosc> alph4helix, and yes plugins on a server are seen as mods
#2444 [18:20] <alph4helix> oh
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#2446 [18:21] <alph4helix> it had groupmanager
#2447 [18:21] <alph4helix> has
#2448 [18:21] <webrosc> KERNSTRx, honestly we are not really experienced with the console versions here, we mostly deal with PC issues
#2449 [18:21] <webrosc> alph4helix, thats a plugin
#2450 [18:21] <alph4helix> well i think its something to do with me though
#2451 [18:22] <Maxis> KERNSTRx, might try the XBone section on the forums (http://www.minecraftforum.net/forums/support/minecraft-xbox-one-edition)
#2452 [18:22] <webrosc> alph4helix, to run plugins you need spigot or bukkt, they are not made by Mojan
#2453 [18:22] <alph4helix> fair enough have a good day
#2454 [18:22] <KERNSTRx> Thank you.
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#2459 [18:29] <alexis87312> I'm trying to use minecraft on a system where I just upgraded to Windows 10. I'm receiving a Pixel Format not Accelerated message. Here's the DxDiag URL http://paste.ubuntu.com/14237429/. Can anyone tell me how to fix this?
#2460 [18:29] <alexis87312> The driver is up to date.
#2461 [18:30] <webrosc> alexis87312, your drivers are not upto date, one moment
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#2463 [18:31] <webrosc> alexis87312, and they are not upto date because your graphics card is not supported in windows 10, you will have to go back to the windows you were on previously, but honestly the rest of your computer doesn't quite meet the requirements for minecraft
#2464 [18:32] <webrosc> maybe time to look into a new computer
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#2470 [18:36] <Nicole_> Hi, i have a question
#2471 [18:36] <Maxis> Nicole_, feel free to ask
#2472 [18:36] <Nicole_> If i dowloading a texture pack and its on a larger screen does the resolution have to be larger?
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#2475 [18:37] <Maxis> Nicole_, nope. Higher resolution resource packs only add more detail to the textures.
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#2481 [18:39] <Nicole_> Oh, its because im having trouble going into servers
#2482 [18:40] <Alex_> can i have some help logging in
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#2484 [18:40] <Maxis> Alex_, what seems to be the problem?
#2485 [18:40] <Maxis> Nicole_, what happens when you try?
#2486 [18:41] <Alex_> I bought Minecraft a few years back and I haven't played in 8-9 months and when I try to log in it only lets me play the demo. (I have migrated).
#2487 [18:41] <Nicole_> nvm it worked, thanks anyways
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#2489 [18:41] <alexis87312> webrosc; thanks for answering my question.
#2490 [18:41] <webrosc> alexis87312, sorry it wasn't a better answer
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#2492 [18:42] <Alex_> And I'm now on a different computer
#2493 [18:42] <Maxis> Alex_, you are using your E-Mail to login, correct?
#2494 [18:42] <Maxis> Alex_, you are using your E-Mail to login, correct?
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#2497 [18:42] <Alex_> Yes and I went and reset my password and security questions
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#2499 [18:43] <helper> does any one need help
#2500 [18:44] <helper> anyone
#2501 [18:44] <helper> i need help
#2502 [18:44] <helper> jaja
#2503 [18:44] <helper> fuck
#2504 [18:44] <Absol> helper: Please keep it civil
#2505 [18:44] <helper> fuck up
#2506 [18:44] * Absol kicked helper from #minecrafthelp (Reason: elper :Keep it civilized, you are just a human)
#2507 [18:44] <Maxis> Alex_, when you login at https://account.mojang.com/, does Minecraft show up under My Games, as shown in http://syrukide.net/instant-image/2015-12-27_14-42-48.png
#2508 [18:46] <Alex_> No. I get the "Import" thing and whenever I try that it tells me I have already migrated.
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#2510 [18:47] <Maxis> ??> Alex_ account/bug/demo
#2511 [18:47] <Absol> Alex_: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#2512 [18:50] <Alex_> I just checked with another email it could have possibly been and it did not work. I also tried different passwords.
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#2514 [18:51] <webrosc> Alex_, use https://minecraft.net/retrievename to test ALL your emails
#2515 [18:51] <Alex_> ok
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#2517 [18:53] <Alexaam> Hola
#2518 [18:53] <Maxis> Hi Alexaam
#2519 [18:53] <Alexaam> No puedo meterme en minecraft me da un error
#2520 [18:54] <Maxis> ??> Alexaam lang/es
#2521 [18:54] <Absol> Alexaam: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2522 [18:54] * DJGii [DJGii@notlogged] has joined #minecrafthelp
#2523 [18:55] <Alexaam> when I get into minecraft it gives me error
#2524 [18:55] <Alexaam> Follow the steps of minecraft page and was told to send it
#2525 [18:55] <Alexaam> http://paste.ubuntu.com/14237663/
#2526 [18:57] <webrosc> Alexaam, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2527 [18:58] <Alex_> This might be very unfortunate. I can log in with one of my emails, but the username might be associated with an inactive email not recognized by Outlook. Can't tell though.
#2528 [18:58] <DJGii> I'm having issues with loading Mincraft due to video drivers not updated. I've updated all drivers via the intel video driver website but still no go. I'm running windows 10 32 bit. I have another system that is excatly the same and all works perfectly. Any thoughts?
#2529 [18:58] <webrosc> Alex_, if that is the case you'll have to speak to Mojang to sort it
#2530 [18:58] <Maxis> DJGii, do you have a DxDiag report?
#2531 [18:59] <DJGii> yes I'll send it
#2532 [18:59] <Alex_> Wait nevermind, it's not.
#2533 [18:59] <DJGii> ------------------ System Information ------------------ Time of this report: 12/27/2015, 15:09:55 Machine name: USER-PC Operating System: Windows 10 Pro 32-bit (10.0, Build 10586) (10586.th2_release.151029-1700) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Latitude D630 BIOS: Phoenix
#2534 [18:59] <Maxis> ??> DJGii paste
#2535 [18:59] <Absol> DJGii: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#2537 [18:59] <DJGii> ok sorry and thank you.
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#2539 [19:00] <Alex_> Maxis, is there any way I can message you what email I am using and you can check if Minecraft is on that account.
#2540 [19:01] <Maxis> Alex_, nope. You'll probably need to contact Mojang if you couldn't get the E-Mail
#2541 [19:01] <Maxis> ??> Alex_ mojang/email
#2542 [19:01] <AnalAssassin> ayy i havent logged in to my minecraft account in like a year and now when i try to log in it says wrong username or password but i never changed it or told it to anyone
#2543 [19:01] <Absol> Alex_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2544 [19:01] <Absol> Alex_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2545 [19:01] <DJGii> http://paste.ubuntu.com/14237705/
#2546 [19:01] <webrosc> Alex_, we are just people who help out, we have no account access
#2547 [19:01] <webrosc> DJGii, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2548 [19:01] <Alex_> Okay, I'll keep checking what I can do. Thanks for the help.
#2549 [19:03] <DJGii> Weird because I have the same computer and setup that I am running on another computer that is working great.
#2550 [19:04] <webrosc> DJGii, that GPU is old, and if the other system is playing past 1.7.2 then you are very lucky as the intel drivers for it are screwed up
#2551 [19:04] <webrosc> unless its a slightly different computer
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#2554 [19:06] <DJGii> Ok.. Good to know... Yea they are older bit they are for my ten and nine year old. Thanks for the input. I'm checking my other system to see what the differences are.
#2555 [19:06] <DJGii> My other system is playing 1.8.9
#2556 [19:07] <webrosc> DJGii, the 965 intel chipset has the 1.7.2 issue, if its working past that then you are one of a few lucky people
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#2558 [19:08] <guut1> finish
#2559 [19:08] <Maxis> TBH even if it's working past that, I'm sure the performance is not the greatest
#2560 [19:08] <webrosc> true
#2561 [19:08] <Maxis> guut1, Malwarebytes finished running?
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#2566 [19:10] <guut1> But it was done all the time jumps that found problems
#2567 [19:10] <Alex__> Quick question, I purchased Minecraft for the XB1, will I be able to login with that on the computer
#2568 [19:10] <guut1> sorry
#2569 [19:10] <Maxis> guut1, sorry, I don't quite understand what you said
#2570 [19:11] <webrosc> Alex__, nope, different games
#2571 [19:11] <guut1> ready malware completed
#2572 [19:12] <Maxis> guut1, so Malwarebytes quarantined everything it found?
#2573 [19:12] <guut1> yes
#2574 [19:12] * Joe [Joe@notlogged] has joined #minecrafthelp
#2575 [19:12] <Maxis> guut1, have you tried Minecraft since it finished?
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#2578 [19:14] <Joe> when I try to reset my password I am not having success
#2579 [19:14] <EmmyJane10> I need help playing the game on my computer. It says that I have a lack of updated graphic drivers and I have tried everything to update them without success. Here is a link to my dxdiag http://paste.ubuntu.com/14237740/
#2580 [19:14] * Blazing [Blazing@notlogged] has joined #minecrafthelp
#2581 [19:14] <Blazing> i cannot use minecraft
#2582 [19:14] <Maxis> Blazing, what's the issue?
#2583 [19:15] <Maxis> Joe, what happens when you try to?
#2584 [19:15] <Maxis> EmmyJane10, one sec
#2585 [19:15] <EmmyJane10> Thank you
#2586 [19:15] <foofah104> minecraft keeps crashing getting SE binary
#2587 [19:15] <Joe> I get a link to reset my password - do so - go back to the login screen - try my new password - says that either my login or password is incorrect
#2588 [19:15] <Blazing> it tells me my shader is to low and then it crashes
#2589 [19:16] <Maxis> Blazing, are you using mods?
#2590 [19:17] <Maxis> EmmyJane10, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2591 [19:17] <guut1> Malware still works and does not work minecraft
#2592 [19:17] <Maxis> guut1, please make another HJT report and share it here
#2593 [19:17] <EmmyJane10> Great. Thanks for your help.
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#2595 [19:17] <Blazing> no im not using mods
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#2597 [19:18] <Maxis> Blazing, when it crashes, does it generate a crash report?
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#2599 [19:18] <Maxis> Joe, what is your Minecraft username?
#2600 [19:18] <Blazing> yes it does
#2601 [19:18] <Maxis> ??> Blazing launcher/crash-log
#2602 [19:18] <Absol> Blazing: We need to see your crash log, which appears after a crash.
#2603 [19:18] <Absol> Blazing: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2604 [19:18] <DJGii> My other system if running NVIDIA Quadro NVS 135M I;m assuming that this is the difference??
#2605 [19:19] <Maxis> DJGii, definitely. That graphics card is -sort of- functional for Minecraft, at least more so than the Intel
#2606 [19:19] <Blazing> ---- Minecraft Crash Report ---- // Hey, that tickles! Hehehe! Time: 27/12/15 20:17 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:30
#2607 [19:20] <Maxis> ??> Blazing paste
#2608 [19:20] <Absol> Blazing: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2609 [19:20] * jjs999jjs [jjs999jjs@notlogged] has quit. (Client Quit)
#2610 [19:20] <Maxis> Ah, right
#2611 [19:20] <Maxis> Blazing, ignore that, do this
#2612 [19:20] <Maxis> ??> Blazing win/dxdiag
#2613 [19:20] <Absol> Blazing: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2614 [19:20] <DJGii> Dang Is there anyway to make the intel setup work at all?
#2615 [19:20] <Maxis> DJGii, not without a graphics card
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#2619 [19:21] <Alex__> Can I have the link to email Mojang again, kind of bummed out that I might have to purchase Minecraft again.
#2620 [19:21] <Maxis> ??> Alex__ mojang/email
#2621 [19:21] <Absol> Alex__: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2622 [19:21] <Absol> Alex__: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2623 [19:21] <guut1> http://paste.ubuntu.com/14237777/
#2624 [19:22] * shjr [shjr@notlogged] has quit. (Client Quit)
#2625 [19:22] <guut1> Malware all the time finds errors
#2626 [19:23] <DJGii> Thanks for all the help... I guess I just need to upgrade. ;)
#2627 [19:23] <Maxis> guut1, as long as you quarantine everything, it shold get rid of the malware
#2628 [19:23] * DJGii [DJGii@notlogged] has quit. (Quit: Web client closed)
#2629 [19:25] <guut1> I do not know
#2630 [19:25] <guut1> had ceased
#2631 [19:27] <guut1> quarantine cleaned
#2632 [19:27] * LokChan [LokChan@notlogged] has joined #minecrafthelp
#2633 [19:27] * Mike_ [Mike_@notlogged] has joined #minecrafthelp
#2634 [19:27] <foofah104> can anyone tell me about SE binary can't play
#2635 [19:27] <LokChan> Why
#2636 [19:27] <Mike_> hi my minecraft is keeping on crashing
#2637 [19:27] <LokChan> Can help me?
#2638 [19:27] <Maxis> Mike_, do you get a crash report?
#2639 [19:28] <Mike_> yes
#2640 [19:28] <LokChan> help me
#2641 [19:28] <LokChan> ---- Minecraft Crash Report ---- // I blame Dinnerbone. Time: 2015/12/28 上午 9:17 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(
#2642 [19:28] <LokChan> I update to windows 10
#2643 [19:28] <Maxis> LokChan, do you have a DxDiag report?
#2644 [19:28] <LokChan> have
#2645 [19:28] <Mike_> yes i got a crash report
#2646 [19:28] * xDestroyer_Ghost [xDestroyer_Ghost@notlogged] has joined #minecrafthelp
#2647 [19:29] <Maxis> foofah104, what is the issue exactly?
#2648 [19:29] * techno156 [techno156@notlogged] has quit. (Quit: There are those who live without living. Don't be one of those.)
#2649 [19:29] <LokChan> DxDiag report What is the use
#2650 [19:29] <foofah104> it crashes and gives me SEbinary
#2651 [19:29] <Mike_> anyone??|
#2652 [19:29] <Maxis> ??> LokChan win/dxdiag
#2653 [19:29] <Absol> LokChan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2654 [19:30] <Maxis> foofah104, does it give you a crash report?
#2655 [19:30] <LokChan> Windows 10
#2656 [19:30] <guut1> Maxis will you help me?
#2657 [19:30] <LokChan> Can you say Chinese?
#2658 [19:30] <foofah104> will do
#2659 [19:30] <LokChan> i can't listen it
#2660 [19:30] <Maxis> guut1, honestly I'm running out of ideas. Have you tried a Minecraft reinstall?
#2661 [19:30] <foofah104> will get back to jyou
#2662 [19:30] * foofah104 [foofah104@notlogged] has quit. (Quit: Web client closed)
#2663 [19:31] <Mike_> maxis how about me
#2664 [19:31] <LokChan> dxdiag 14237773
#2665 [19:31] <guut1> yes and it did not help
#2666 [19:31] <Maxis> ??> Mike_ launcher/crash-log
#2667 [19:31] <Absol> Mike_: We need to see your crash log, which appears after a crash.
#2668 [19:31] <Absol> Mike_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2669 [19:31] <LokChan> Maxis Are you admin?
#2670 [19:31] <Maxis> LokChan, no, this is a volunteer help channel
#2671 [19:31] <LokChan> O
#2672 [19:31] <LokChan> can you help me?
#2673 [19:32] <Alex__> ??> Alex__ launcher/crash-log
#2674 [19:32] <LokChan> how can you help me?
#2675 [19:32] <Absol> Alex__: We need to see your crash log, which appears after a crash.
#2676 [19:32] <Absol> Alex__: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2677 [19:32] <LokChan> O
#2678 [19:32] <LokChan> you have TeamViewer?
#2679 [19:32] * venom [venom@notlogged] has joined #minecrafthelp
#2680 [19:32] <Mike_> http://paste.ubuntu.com/14237807/
#2681 [19:32] <Maxis> LokChan, we only use TeamViewer as a last resort. Your issue can likely be fixed without it
#2682 [19:33] <LokChan> i have paste
#2683 [19:33] <Maxis> LokChan, good, then share the link to the paste in this chat
#2684 [19:33] <LokChan> http://paste.ubuntu.com/14237773/
#2685 [19:33] <Maxis> Mike_, one moment
#2686 [19:33] <guut1> today ending ok Maxis
#2687 [19:33] <Mike_> ok
#2688 [19:33] <Maxis> guut1, sorry I couldn't be of more assistance.
#2689 [19:34] <Maxis> ??> Mike_ Mods
#2690 [19:34] <Absol> Mike_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2691 [19:34] <LokChan> have a small Chinese
#2692 [19:34] <Absol> Mike_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2693 [19:34] <Maxis> LokChan, sorry, we only speak English here
#2694 [19:34] <LokChan> OK
#2695 [19:34] <LokChan> But
#2696 [19:34] * jpro [jpro@notlogged] has joined #minecrafthelp
#2697 [19:34] <guut1> I think that something is blocking or there is a problem in Java Maxis
#2698 [19:34] <LokChan> i seed my mminecraft to you
#2699 [19:34] <Mike_> i just use optifine
#2700 [19:35] <Maxis> guut1, if you would like, you can reinstall Java
#2701 [19:35] <LokChan> you can know what?
#2702 [19:35] <Maxis> ??> guut1 win/java/reinst
#2703 [19:35] <Absol> guut1: You need to reinstall Java.
#2704 [19:35] <Absol> guut1: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#2705 [19:35] <Mike_> nd it helps me to not lag
#2706 [19:35] <Mike_> and texure packs
#2707 [19:35] <Lord_Ralex> Mike_, optifine is a mod, and it changes how the game works
#2708 [19:35] <Maxis> Mike_, yes, as well as Force, both of which are mods.
#2709 [19:35] <LokChan> http://paste.ubuntu.com/14237814/
#2710 [19:35] <Maxis> Forge* that is
#2711 [19:35] <Maxis> LokChan, one moment
#2712 [19:35] <LokChan> You see
#2713 [19:35] * venom [venom@notlogged] has quit. (Client Quit)
#2714 [19:35] <jpro> i have a windows 10 computer and whenever i start up minecraft it crashes, what do I do
#2715 [19:35] <Mike_> so u cant help me b/c im using optifine
#2716 [19:36] <Maxis> LokChan, yes, we need a DxDiag report to fix the problem. Follow the directions Absol gave you to fix the issue.
#2717 [19:36] <guut1> I re-install Java but did not help
#2718 [19:36] <LokChan> Thx
#2719 [19:36] <Maxis> jpro, do you get a crash report?
#2720 [19:36] <jpro> yes
#2721 [19:36] <LokChan> How can you help me?
#2722 [19:36] <Maxis> ??> jpro launcher/crash-log
#2723 [19:37] <Absol> jpro: We need to see your crash log, which appears after a crash.
#2724 [19:37] <Absol> jpro: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2725 [19:37] <Maxis> LokChan, if you give us a link to the paste for the DxDiag, we can assist you in fixing the error
#2726 [19:37] <LokChan> Will you use TeamViwer to help me?
#2727 [19:37] <jpro> http://paste.ubuntu.com/14237806/
#2728 [19:37] <Lord_Ralex> LokChan, no
#2729 [19:37] <LokChan> http://paste.ubuntu.com/14237814/
#2730 [19:37] <LokChan> Minecraft eorr
#2731 [19:38] <LokChan> This is a my minecraft Crash Report
#2732 [19:38] <Maxis> jpro, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2733 [19:39] <jpro> thank you for the help :D
#2734 [19:39] <Maxis> LokChan, one moment
#2735 [19:39] <LokChan> OK
#2736 [19:39] * jpro [jpro@notlogged] has quit. (Quit: Web client closed)
#2737 [19:40] <Maxis> LokChan, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2738 [19:40] * adonay [adonay@notlogged] has joined #minecrafthelp
#2739 [19:40] * Mike_ [Mike_@notlogged] has quit. (Quit: Web client closed)
#2740 [19:40] <LokChan> QAQ
#2741 [19:40] * adonay [adonay@notlogged] has quit. (Client Quit)
#2742 [19:40] <LokChan> i no have more money to buy computer
#2743 [19:41] <LokChan> Can
#2744 [19:41] * xX_Pablo_xX [xX_Pablo_xX@notlogged] has joined #minecrafthelp
#2745 [19:41] <Maxis> LokChan, sorry about that. If you want, you may be able to play versions of Minecraft before 1.7.2
#2746 [19:41] <LokChan> Can you help me how to turn into Windows 7
#2747 [19:41] <LokChan> O
#2748 [19:42] <Maxis> ??> LokChan win/downgrade
#2749 [19:42] <Absol> LokChan: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2750 [19:42] <LokChan> i can play 1.7.2 Minecraft?
#2751 [19:42] <Maxis> LokChan, yes
#2752 [19:42] <xX_Pablo_xX> spanisg plis
#2753 [19:42] <Maxis> ??> LokChan launcher/change-version
#2754 [19:42] <LokChan> O
#2755 [19:42] <Absol> LokChan: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#2756 [19:42] <LokChan> WAIT
#2757 [19:42] <xX_Pablo_xX> Spanish plis
#2758 [19:42] * C [C@notlogged] has joined #minecrafthelp
#2759 [19:42] <Maxis> ??> xX_Pable_xX lang/es
#2760 [19:42] <Absol> xX_Pable_xX: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2761 [19:43] <xX_Pablo_xX> ok :(
#2762 [19:43] * C is now known as Guest18919
#2763 [19:43] <LokChan> i can't go back :'(
#2764 [19:43] <guut1> goodbye
#2765 [19:43] <LokChan> How other link can downland windows 7?
#2766 [19:43] <guut1> thank you Maxis
#2767 [19:43] <Guest18919> I cannot connect to minecraft my computer is brand new but it says the driver is outdated???????
#2768 [19:44] <Maxis> Guest18919, do you have a DxDiag report?
#2769 [19:44] <LokChan> i can't open 1.7.2 Too
#2770 [19:44] * guut1 [guut1@notlogged] has quit. (Quit: Web client closed)
#2771 [19:44] <Guest18919> no i dont know how to get the report
#2772 [19:44] <Maxis> LokChan, you get the same error in 1.7.2?
#2773 [19:44] <LokChan> No
#2774 [19:44] <Maxis> ??> Guest18919 win/dxdiag
#2775 [19:44] <Absol> Guest18919: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2776 [19:44] <LokChan> i get the game in 1.8.9
#2777 [19:45] <LokChan> And i open 1.7.2
#2778 [19:45] <xX_Pablo_xX> as window 7 downland nou
#2779 [19:45] <LokChan> he say eorr tooo
#2780 [19:45] <Guest18919> okay i typed that now what?
#2781 [19:46] * chris [chris@notlogged] has joined #minecrafthelp
#2782 [19:46] <Maxis> LokChan, if you get an error when opening 1.7.2 as well, then I'm afraid you can't play Minecraft without downgrading
#2783 [19:46] * Livvykitty [Livvykitty@notlogged] has quit. (Ping timeout: 204 seconds)
#2784 [19:46] <LokChan> ..
#2785 [19:46] * chris is now known as Guest40988
#2786 [19:46] <xX_Pablo_xX> as the dowland version is 1.8 ?
#2787 [19:46] <LokChan> So
#2788 [19:46] <LokChan> i can't play?
#2789 [19:47] <LokChan> forever?
#2790 [19:47] <Maxis> LokChan, not unless you can downgrade, get a new graphics card, or get a new computer. Sorry :(
#2791 [19:47] <Guest18919> What do i do after i type that Maxis????????
#2792 [19:47] <xX_Pablo_xX> as the dowland version is 1.8 ?
#2793 [19:47] <Maxis> Guest18919, follow the directions at the URL Absol gave you
#2794 [19:47] <LokChan> no have other method??
#2795 [19:47] * xX_Pablo_xX [xX_Pablo_xX@notlogged] has quit. (Quit: Web client closed)
#2796 [19:47] <Maxis> xX_Pablo_xX, sorry, I don't understand
#2797 [19:48] <Maxis> LokChan, nope.
#2798 [19:48] * Sheila [Sheila@notlogged] has joined #minecrafthelp
#2799 [19:48] <LokChan> Ok...
#2800 [19:48] * chris [chris@notlogged] has joined #minecrafthelp
#2801 [19:49] <LokChan> Then I had to give Minecraft
#2802 [19:49] <Sheila> My niece gave my son mindcraft as a gift but we are having problems downloading it to the computre
#2803 [19:49] * chris is now known as Guest92113
#2804 [19:50] <Maxis> Sheila, what's the issue when you try to download it?
#2805 [19:50] <LokChan> Maxis
#2806 [19:50] <LokChan> thx you
#2807 [19:50] <Maxis> LokChan, no problem, sorry we could not be of more assistance
#2808 [19:50] <Sheila> 'It keeps on coming up as an error
#2809 [19:50] <LokChan> There is a problem when I will come to you, then you want to be here
#2810 [19:51] <Maxis> Sheila, what is the exact text of the error?
#2811 [19:51] * Mike_ [Mike_@notlogged] has joined #minecrafthelp
#2812 [19:51] <Mike_> my game is keeping on crashing
#2813 [19:51] <Sheila> Corruption error please reinstall
#2814 [19:52] <Sheila> did it 2x's
#2815 [19:52] * Guest92113 [Guest92113@notlogged] has quit. (Client Quit)
#2816 [19:52] <Maxis> Mike_, are you using Minecraft without the mods?
#2817 [19:52] <Mike_> yes
#2818 [19:52] <Guest18919> I cannot connect to Minecraft as it says my driver is outdated. It is a brand new laptop. Here is the link http://paste.ubuntu.com/14237885/
#2819 [19:53] <Mike_> im only using texture packs
#2820 [19:53] <Maxis> Mike_, disable your resource packs as well and see if you continue to receive the error.
#2821 [19:53] <Mike_> really? i only have 2 texure packs
#2822 [19:54] <Maxis> Mike_, yup. Have to rule them out as causing the issue.
#2823 [19:54] <Maxis> Guest18919, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2824 [19:55] <Maxis> Guest18919, honestly, your computer also doesn't meet the minimum requirements in other areas. You probably need a newer PC.
#2825 [19:56] <Mike_> so do i delete them or do i just use the default texure pack??
#2826 [19:56] * LokChan [LokChan@notlogged] has quit. (Quit: Web client closed)
#2827 [19:56] <Maxis> Mike_, just use the default without the others enabled
#2828 [19:56] <Maxis> Sheila, is the error "Unable to start the Minecraft Runtime Environment"?
#2829 [19:57] * Guest18919 [Guest18919@notlogged] has quit. (Quit: Web client closed)
#2830 [19:57] * Maxis_ [Maxis_@notlogged] has joined #minecrafthelp
#2831 [19:57] * filiplundgren1 [filiplundgren1@notlogged] has joined #minecrafthelp
#2832 [19:57] * Maxis [Maxis@notlogged] has quit. (Killed (NickServ (GHOST command used by Maxis_)))
#2833 [19:57] * Maxis_ is now known as Maxis
#2834 [19:58] <Sheila> 4Yes Maxis
#2835 [20:00] <Maxis> Sheila, try the alternative launcher from https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe. Note, though, that you will need Java installed to run Minecraft from that launcher
#2836 [20:00] * kira [kira@notlogged] has joined #minecrafthelp
#2837 [20:00] * treerexaudi [treerexaudi@notlogged] has joined #minecrafthelp
#2838 [20:01] <treerexaudi> hey when ever i try to join a minecraftf server on windows 10 pro using default regular minecraftf it says connection forcibly closed by remote host
#2839 [20:02] <treerexaudi> how do i stop or fix this
#2840 [20:02] <Maxis> treerexaudi, does this happen on all servers, or just one server?
#2841 [20:02] <treerexaudi> all
#2842 [20:02] <treerexaudi> im using unmodified minecraft version 1.8.9
#2843 [20:03] <treerexaudi> its a very rare problem i search all over the internet and found nothing
#2844 [20:03] * filiplundgren1_ [filiplundgren1_@notlogged] has joined #minecrafthelp
#2845 [20:03] <Maxis> treerexaudi, try doing a speed test at http://speedtest.net, and report back here with the results
#2846 [20:05] <treerexaudi> Ping 45 ms Download 46.90 Mbps Upload 2.45 Mbp
#2847 [20:05] * kira [kira@notlogged] has quit. (Client Quit)
#2848 [20:06] <treerexaudi> its just minecraft thats doing this on my mac its fine but on the computer i am currently on it does it constently
#2849 [20:06] <Maxis> treerexaudi, try connecting to mctest.ae97.net and see if it happens while on there
#2850 [20:06] <Sheila> Maxis that did the trick thank you very much
#2851 [20:06] <treerexaudi> ok i did it
#2852 [20:06] <Maxis> Shelia, no problem
#2853 [20:07] <treerexaudi> now what
#2854 [20:07] * Sheila [Sheila@notlogged] has quit. (Quit: Web client closed)
#2855 [20:07] <Maxis> treerexaudi, see if the error occurs while on there. How long does it usually take on other servers to happen?
#2856 [20:07] <treerexaudi> the moment i click join
#2857 [20:08] <Maxis> treerexaudi, so the same error happened when trying to join that server?
#2858 [20:08] <treerexaudi> if i click it like 20 time or over it will let me in but if i join another server connected to the one i would be on it kicks me and says as stated above
#2859 [20:08] <treerexaudi> nope
#2860 [20:08] * filiplundgren1 [filiplundgren1@notlogged] has quit. (Quit: Web client closed)
#2861 [20:08] * filiplundgren1_ [filiplundgren1_@notlogged] has quit. (Quit: Web client closed)
#2862 [20:08] <treerexaudi> nothing happened it was perfect on there
#2863 [20:08] <Maxis> treerexaudi, what servers does this usually happen on?
#2864 [20:08] <treerexaudi> mineslam.me hypixel mineplex the hive badlion and many others
#2865 [20:10] <treerexaudi> just tried to join mineslam and it said connection forcibly closed by remote host
#2866 [20:10] <treerexaudi> the ip is mineslam.me
#2867 [20:10] <treerexaudi> any ideas why this is happening?
#2868 [20:11] <Maxis> treerexaudi, sounds like a problem with you and their modified servers if it's not happening on a Vanilla one. Might try the support forums of one of the servers.
#2869 [20:11] <treerexaudi> ok thanks for the help
#2870 [20:12] <treerexaudi> sould i end the irc call?
#2871 [20:13] <treerexaudi> also when i post the probablems on the server people just say rip. im not trying to be funny but i dont think they themselves know the answer
#2872 [20:13] <treerexaudi> i called a person from oricle and he didn't know the error code
#2873 [20:14] <Maxis> treerexaudi, post on the server's forum, the people in the server likely have no idea unless they're staff
#2874 [20:14] * Livvykitty [Livvykitty@notlogged] has joined #minecrafthelp
#2875 [20:14] <treerexaudi> ok thanks
#2876 [20:14] <treerexaudi> bye
#2877 [20:15] <Livvykitty> >How do I install a sound driver?
#2878 [20:15] * haley [haley@notlogged] has joined #minecrafthelp
#2879 [20:16] <haley> loaded minecraft and it will not run.
#2880 [20:17] * Polarz1 [Polarz1@notlogged] has joined #minecrafthelp
#2881 [20:17] * Noto [Noto@notlogged] has joined #minecrafthelp
#2882 [20:17] <Polarz1> I was playing minecraft and the servers crashed
#2883 [20:17] * Noto [Noto@notlogged] has quit. (Client Quit)
#2884 [20:17] <Polarz1> and got a massive log
#2885 [20:19] <Polarz1> Hello?
#2886 [20:19] <haley> hello
#2887 [20:19] * Gopal [Gopal@notlogged] has joined #minecrafthelp
#2888 [20:19] * Absol kicked Gopal from #minecrafthelp (Reason: opal :Nothing good comes from Mibbit users (#417))
#2889 [20:21] <Polarz1> Anyone there?
#2890 [20:21] <haley> yes, I dowloaded minecraft several time and it will not run
#2891 [20:22] <Maxis> haley, what happens when you try to run it?
#2892 [20:22] <Livvykitty> I downloaded it as well but it won't play because it doesn't have a driver
#2893 [20:22] <haley> it says it cannot run and to download it again
#2894 [20:22] <Maxis> Polarz1, did you get disconnected from a single server?
#2895 [20:23] <Polarz1> Not sure what you mean Maxis
#2896 [20:23] <haley> no
#2897 [20:23] <Maxis> Polarz1, what exactly is the issue?
#2898 [20:23] * sebasbossgamer3 [sebasbossgamer3@notlogged] has joined #minecrafthelp
#2899 [20:24] <Maxis> Livvykitty, are you sure the driver is the issue?
#2900 [20:24] <Polarz1> Maxis: I was playing on a server until minecraft crashed and showed me this massive error log
#2901 [20:24] <Maxis> ??> Polarz1 launcher/crash-log
#2902 [20:24] <Absol> Polarz1: We need to see your crash log, which appears after a crash.
#2903 [20:24] <Absol> Polarz1: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2904 [20:25] <Maxis> haley, what is the exact text of the error?
#2905 [20:25] <Livvykitty> Maxis I pasted it on ubuntu
#2906 [20:25] <sebasbossgamer3> i entered to minecraft and just appeard thers and odated error
#2907 [20:25] <Maxis> Livvykitty, good, then share the link to the paste here
#2908 [20:26] <Polarz1> Maxis: http://paste.ubuntu.com/14238050/
#2909 [20:26] <sebasbossgamer3> http://paste.ubuntu.com/14238020/
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#2912 [20:27] <Maxis> sebasbossgamer3, one moment
#2913 [20:27] <Livvykitty> http://paste.ubuntu.com/14237519/
#2914 [20:27] <Livvykitty> http://paste.ubuntu.com/14237519/
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#2916 [20:28] <Livvykitty> Thnnk you!
#2917 [20:28] <Maxis> Polarz1, upload the contents of C:\Users\Stuart\AppData\Roaming\.minecraft\hs_err_pid6672.log to Ubuntu Paste and share the link here as well
#2918 [20:28] <User1> Hey, can somebody help me with connecting to a server, every time i try it says "Failed to connect to server: Timed out"
#2919 [20:28] <Maxis> User1, is this with one server, or all servers?
#2920 [20:29] <User1> umm let me check,
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#2922 [20:29] <Maxis> sebasbossgamer3, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2923 [20:30] <User1> just 1 server
#2924 [20:30] * sebasbossgamer3 [sebasbossgamer3@notlogged] has quit. (Quit: Web client closed)
#2925 [20:30] <Polarz1> Maxis: http://paste.ubuntu.com/14238063/
#2926 [20:30] <Maxis> User1, then it is a problem with that server. Contact the server owners.
#2927 [20:30] <Maxis> Polarz1, thanks, one moment
#2928 [20:31] <Maxis> Livvykitty, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2929 [20:32] <Livvykitty> downgrade to 7 AND upgrade graphics hardware?
#2930 [20:34] <Maxis> LIvvykitty, no, one or the other. Although more likely update the hardware, that graphics chipset doesn't meet Minecraft's minimum system requirements
#2931 [20:34] <Livvykitty> any suggestions on how to upgrade graphics hardware?
#2932 [20:37] <Maxis> Livvykitty, I'd advise seeking help from a tech-savvy person of some sort, whether that be a family member, friend or someone else
#2933 [20:37] <Livvykitty> do I have to get it physically installed or can I download it?
#2934 [20:37] <Maxis> Livvykitty, physically installed.
#2935 [20:38] <Livvykitty> Ok, thanks for the help, I really do appreciate it! Happy New year everybody!
#2936 [20:38] <Livvykitty> Ok, thanks for the help, I really do appreciate it! Happy New year everybody!
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#2938 [20:40] <Polarz1> I think the error is something to do with the java itsself, Maxis
#2939 [20:40] <Polarz1> but not sure
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#2946 [20:49] <Eli-Stout> Hello, i'm having a problem with Minecraft crashing and also having a problem getting back into it once I alt tab out.
#2947 [20:49] <Screen> When I load up minecraft it says "Pixal Format Not Accelerated" w
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#2952 [20:58] <GINxx> When i join a different server I keep getting messages from the server that i was on previously, what do i do?
#2953 [20:59] <GINxx> Wait, is anybody even here?
#2954 [21:00] <Eli-Stout> Don't know
#2955 [21:00] <Eli-Stout> I've been her for 11 min
#2956 [21:05] * AnalAssassin [AnalAssassin@notlogged] has joined #minecrafthelp
#2957 [21:05] <AnalAssassin> HEY NIGGERS
#2958 [21:05] <Absol> AnalAssassin: Please keep it civil
#2959 [21:05] * Lord_Ralex kicked AnalAssassin from #minecrafthelp (Reason: nalAssassin :Here is the door)
#2960 [21:05] <GINxx> Can somebody help me out now?
#2961 [21:05] * yeah [yeah@notlogged] has joined #minecrafthelp
#2962 [21:05] <GINxx> like is there somebody here who can actually help
#2963 [21:06] <yeah> yghghghfhjf ghfhgvvhnjuvgrjhcghcghjf hfklugucndjkncusdfjsdshjbitch jdhsafhdkfl
#2964 [21:06] <Absol> yeah: Please keep it civil
#2965 [21:06] * Lord_Ralex kicked yeah from #minecrafthelp (Reason: eah :Here is the door)
#2966 [21:10] * d0s3 is now away: 127.0.0.1
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#2967 [21:10] * Espercorn kicked d0s3 from #minecrafthelp (Reason: 0s3 :(Andrio) Turn your away spam off please.)
#2968 [21:10] <emy> oque e windows no teclado?
#2969 [21:11] <emy> errei
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#2972 [21:11] <Zoard> http://paste.ubuntu.com/14238242/
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#2974 [21:13] <Andrio> Zoard, install this driver: http://www.nvidia.com/download/driverResults.aspx/96883/en-us
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#2978 [21:21] <Zoard> hi Andrio, I wait to finish the installation ... :)
#2979 [21:22] <Andrio> mm
#2980 [21:22] <seraph> Can't log into minecraft keeps giving me the message "Can't connect to minecraft.net" nothing i try seems to work tried different passwords tried logging on to Mojang's website, tried logging into the minecraft website with no problems but game wont log in
#2981 [21:23] <Zoard> done!... need to restart!
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#2984 [21:26] <GINxx> ello?
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#2986 [21:27] <Miranda> I am unable to play minecraft - continues to error stating the game crashed - tried to update my intel graphics...that didn't work
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#2992 [21:37] <Unk> Pixel Format Not Accelerated
#2993 [21:38] <gremli> http://paste.ubuntu.com/14238525/
#2994 [21:38] <Unk> ?
#2995 [21:39] <Unk> http://paste.ubuntu.com/14238546/
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#2997 [21:40] <Toucan_Sam44> hello
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#3000 [21:41] <Toucan_Sam44> i need help with realms
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#3002 [21:42] <Toucan_Sam44> anyone?\
#3003 [21:45] <Andrio> gremli, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
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#3013 [21:51] <MinecraftPower1> I need to figure out how to update my drivers, can anyone help me to do this so i can join the game?
#3014 [21:52] <mariana> quero baixar minecraft mas nao consigo
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#3016 [21:54] <MinecraftPower1> graphic drivers?? does anyone know how i can update this??
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#3018 [21:57] <gregpotts> http://paste.ubuntu.com/14238688/
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#3023 [22:01] <Fadel> hello
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#3026 [22:02] <Fadel> I forgot the password and email my minecraft what I do ?
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#3029 [22:08] <Fadel> I forgot my email what to do?
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#3033 [22:18] <soccerdonnie> Hi my account has been compramised and i need my transaction ID
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#3036 [22:21] <soccerdonnie> hello?
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#3038 [22:21] <Oscar_gatito> Hola, que tal buenas noches, tengo un problema al descargar minecraft cuando acaba de descargar me dice que hubo un error
#3039 [22:21] * xl [xl@notlogged] has joined #minecrafthelp
#3040 [22:22] <Oscar_gatito> no es cierto todos hablan inglés?
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#3042 [22:23] <DaughterPoseidon> I'm trying to get on the new launcher, even the old java launcher, and theres an error with the aspects of the game. I tried updating my graphics drive but that didn't help.
#3043 [22:23] <Ingredientz> Hello, my account has been compromised.
#3044 [22:23] <Bettyangel> Hello My name is saul Im trying to loggin into my account i already change my pass like 4 times and i can't acces there says error unknown username or passwor
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#3046 [22:24] <xl> why world in mcpe can be corrupted i try download all types of mcpe but when i play, there is always a ur world cant be open or corrupted thing why that thing could happen
#3047 [22:25] <Bettyangel> Error! Unknown e-mail address or password. wtf i not stupid I know the e mail I know the pass but I can't log in
#3048 [22:25] * DaughterPoseidon [DaughterPoseidon@notlogged] has quit. (Quit: Web client closed)
#3049 [22:25] <Ingredientz> May I get an account reset code or something?
#3050 [22:25] <Oscar_gatito> miren les envio el link de mi sistema
#3051 [22:25] <xl> well for me corrupted world is suckkk
#3052 [22:26] <Oscar_gatito> http://paste.ubuntu.com/14238763/
#3053 [22:26] <Bettyangel> me da un error cuando entro me dice que el correo electronico o el password estan incorrectos reinicie tres veces la contraseña y siempre me sale lo mismo
#3054 [22:26] <Bettyangel> ayuda
#3055 [22:27] <Oscar_gatito> bueno me dice que el Pixel Format Not Accelerated ayuda
#3056 [22:28] <xl> hey how to fix a corrupted world in mcpe
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#3058 [22:29] <Ingredientz> would a moderator like me to private message them?
#3059 [22:30] <Chromaryu> ?? scold/pm
#3060 [22:30] <Absol> scold/pm: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#3061 [22:30] * Chimera_ [Chimera_@notlogged] has joined #minecrafthelp
#3062 [22:30] <Ingredientz> Ok then
#3063 [22:31] * Assassin_Pro007 [Assassin_Pro007@notlogged] has joined #minecrafthelp
#3064 [22:31] <Assassin_Pro007> i needhelp updating my drives
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#3067 [22:35] <Ingredientz> Mean people here
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#3069 [22:36] <Backpackislife> My minecraft will not let me play it. It says I need to update my graphics drivers, but every update system i've tried is saying my drivers are completely updated.
#3070 [22:36] <GreyVulpine> Got a link to your dxdiag?
#3071 [22:37] <Backpackislife> yeah, here. http://paste.ubuntu.com/14238855/
#3072 [22:37] <GreyVulpine> Backpackislife - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#3073 [22:38] <Backpackislife> okay, got it.
#3074 [22:38] <Backpackislife> thx
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#3076 [22:38] <Oscar_gatito> thanks :C
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#3082 [22:42] <xl> plz help me
#3083 [22:43] <xl> how to fix corrupted world in mcpe
#3084 [22:43] <GreyVulpine> I don't believe there is a way to do so.
#3085 [22:44] <Glacierfury> I have had some diffuculty opening up minecraft, I don't know exacally what the problem is but I followed the "Fix The Problem" instructions and this is what I got. http://paste.ubuntu.com/14238874/
#3086 [22:44] * Shaun--brown13 [Shaun--brown13@notlogged] has joined #minecrafthelp
#3087 [22:44] <Shaun--brown13> He
#3088 [22:44] <Shaun--brown13> P
#3089 [22:44] <Shaun--brown13> Help
#3090 [22:45] <Glacierfury> It says that my "Pixel Format Not Accelerated".
#3091 [22:45] <GreyVulpine> Glacierfury - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#3092 [22:45] <Shaun--brown13> My world has been deleted and I need to get it back
#3093 [22:46] <GreyVulpine> Shaun--brown13 - How was it deleted?
#3094 [22:46] <Glacierfury> Ah, alright, thank you!
#3095 [22:46] * Glacierfury [Glacierfury@notlogged] has quit. (Quit: Web client closed)
#3096 [22:47] <Shaun--brown13> i was on ps4 and I got an error message saying the following apps have been closed due to a issue so I got took off the game and when I reloaded it up it was gone
#3097 [22:47] <GreyVulpine> Shaun--brown13 - Unfortunately, there's no way for us to recover it for you. There are no world recovery steps to do on a PS4.
#3098 [22:47] <xl> but why the world in mcpe can be corrupted
#3099 [22:48] <GreyVulpine> xl - Not unheard of for data to be corrupted.
#3100 [23:03] * Rob [Rob@notlogged] has joined #minecrafthelp
#3101 [23:04] * khelzy [khelzy@notlogged] has joined #minecrafthelp
#3102 [23:04] * Rob is now known as Guest1992
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#3104 [23:04] <Guest1992> i cannot sign into my minecraft account, and i changed by email, i forgot what email i changed to
#3105 [23:04] <Guest1992> i changed email a long time ago
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#3107 [23:05] * matthyus [matthyus@notlogged] has joined #minecrafthelp
#3108 [23:05] <GreyVulpine> Guest1992 - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#3109 [23:06] * natalia [natalia@notlogged] has quit. (Client Quit)
#3110 [23:06] <Guest1992> I know my username, like the one in game
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#3113 [23:08] <Guest1992> i may have not changed emails
#3114 [23:09] <GreyVulpine> You'll still need to know the email address, in order to log in
#3115 [23:09] <Guest1992> i got it
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#3122 [23:13] <Patrat> I need help with Dxdiag.
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#3125 [23:16] <Maxis> Patrat, what's the issue?
#3126 [23:18] <Patrat> When i try to play minecraft it tells me that I lack updated server drivers.
#3127 [23:18] <Patrat> http://paste.ubuntu.com/14239005/ I have this
#3128 [23:22] <boz0> when i double click on the minecraft.exe app v1.8.9 a white window flashes on screen and dissapears with in 1/2 a second. I have checked my video drivers are all up to date and i have installed the latest version of java. I am running a Quosmio laptop 16gb ram 1.7tb hdd and nvidia geforce gtx 670m
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#3130 [23:36] * Braeden97 [Braeden97@notlogged] has joined #minecrafthelp
#3131 [23:36] <Braeden97> hello
#3132 [23:37] <boz0> hi
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#3136 [23:42] <beast_mode5411> i bought minecraft and i downloaded it and it said i need to update my graphic driver so i went to intel driver update utility and it said nothing need to be updated and i dont now what to do please help
#3137 [23:42] <thomasmansword> my minecraft wont let me use mt account it keeps popping up saying that i already used this account and trying to make me fix the problem and i followed what it said now im here
#3138 [23:43] * Link2006155 [Link2006155@notlogged] has joined #minecrafthelp
#3139 [23:43] <Link2006155> Okay my story: trying to swap versions of Mc accidently clicked logged out button
#3140 [23:43] <Link2006155> I have no Internet so I can't log back in
#3141 [23:43] <Link2006155> Anyway to access offline mode still
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#3143 [23:44] * WinterGuardian [WinterGuardian@notlogged] has quit. (Quit: ByeBye)
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#3145 [23:44] <thomasmansword> yes just log in like usual and just click play offline it has happened for me just try to log back in
#3146 [23:45] <Link2006155> I don't have Internet so it can't connect to anything to verify my account
#3147 [23:45] <Link2006155> I'm using my phones data on this chat
#3148 [23:45] <thomasmansword> okay you have to verify it, that means you HAVE to go into your email and verify it there
#3149 [23:46] <thomasmansword> if you cant do that you cant fix your problem till you got internet
#3150 [23:46] <thomasmansword> sorry bro
#3151 [23:47] <thomasmansword> wish i could help you more link but it is literly impossible
#3152 [23:48] <thomasmansword> unless you get a friend to use your email or something
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#3155 [23:49] <Maxis> Link2006155, I believe you have to be logged in to access offline mode. No chance you could use a mobile hotspot or something of that sort?
#3156 [23:49] <Maxis> Nevermind then
#3157 [23:50] <thomasmansword> i mean you can but only if your computer will allow itself to join a hotspot which most wont
#3158 [23:50] <Maxis> thomasmansword, where does it say that you already used this account?
#3159 [23:50] <thomasmansword> like ill hit play and it just tries to load up then crashes and then it says there is a problem and that pops up
#3160 [23:51] <Maxis> thomasmansword, do you get a crash report?
#3161 [23:52] <thomasmansword> no minecraft just fuly closes out and then the little fix the probelm thing pops up
#3162 [23:53] <Maxis> thomasmansword, try doing this first
#3163 [23:53] <Maxis> ??> thomasmansword launcher/open
#3164 [23:53] <Absol> thomasmansword: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#3165 [23:53] <Maxis> thomasmansword, then, try launching the game, and wait for it to crash. Then, do this
#3166 [23:53] <thomasmansword> okay
#3167 [23:53] <Maxis> ??> thomasmansword launcher/log
#3168 [23:53] <Absol> thomasmansword: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#3169 [23:53] <Absol> thomasmansword: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3170 [23:54] <thomasmansword> i did and it sent me here
#3171 [23:54] <Maxis> thomasmansword, did it say something about "Pixel Format Not Accelerated"?
#3172 [23:55] <thomasmansword> um i dont think so
#3173 [23:55] <thomasmansword> wait yes it did
#3174 [23:55] * GreeDee [GreeDee@notlogged] has quit. (Remote host closed the connection)
#3175 [23:55] <Maxis> thomasmansword, in that case, do you have a DxDiag?
#3176 [23:56] <thomasmansword> yes but its mostly empty for some reason
#3177 [23:56] <thomasmansword> like mostly says n/a
#3178 [23:56] <Maxis> thomasmansword, go ahead and paste the link to the Ubuntu paste here
#3179 [23:57] <thomasmansword> okay just a sec
#3180 [23:58] <thomasmansword> it wont give me one anymore
#3181 [23:59] <thomasmansword> god this is so unusual