#1 [00:01] <xMewtwox> I knew my account info I just mistyped like 5 times
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#9 [00:23] <simeon> My Minecraft account seems not to be working at the moment it says that their was an error while trying to render aspects of the game
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#11 [00:25] <Nitrorex> i need some help
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#23 [00:36] <hola> no puedo jugar minecraft tengo windows 7 y no se si ese sea el problema al abrir mnecraft parece todo normal pero al poner play se cierra y me sale esto
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#26 [00:48] <Itz_Enzo_O> http://paste.ubuntu.com/14353035/
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#30 [01:02] <henkung> How to fix the Minecraft Error message java.lang.nullpointerexception: group.
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#32 [01:10] <Daisy> How do i do this?
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#45 [01:46] <diegogamer66> #minecrafthelp
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#49 [01:48] <Andrio> fled
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#58 [02:11] <georgia1412> My game doesn't load
#59 [02:12] <georgia1412> HELPPPPPP
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#76 [03:16] <IDR19> hello?
#77 [03:16] <IDR19> is anyone there???
#78 [03:16] * Felix2101 [Felix2101@notlogged] has joined #minecrafthelp
#79 [03:16] <IDR19> hello
#80 [03:19] <Felix2101> i need help with my minecraft to get 1,8
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#82 [03:20] <Felix2101> @
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#100 [04:33] <Volts> help
#101 [04:33] <Volts> I have problwm
#102 [04:33] <Volts> Anyone here?
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#104 [04:34] <Volts> heyyyyyyyyyy
#105 [04:34] <Volts> HEY}}
#106 [04:34] <Volts> hey]
#107 [04:34] <Volts> hwy
#108 [04:34] <Volts> hey
#109 [04:34] <Jasmine> ??> Volts ask
#110 [04:34] <Absol> Volts: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#111 [04:34] <Absol> Volts: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#112 [04:35] <Volts> problem is
#113 [04:36] <Volts> Java.lang.nullpointerexception
#114 [04:37] <Franckf> i suggest using support section so you can be more detailed, http://www.minecraftforum.net/forums/support
#115 [04:39] * Mc_Max123 [Mc_Max123@notlogged] has joined #minecrafthelp
#116 [04:41] <Mc_Max123> I cant play minecraft because it crashed
#117 [04:42] <Andrio> ??> Mc_Max123 launcher/crash-log
#118 [04:42] <Absol> Mc_Max123: We need to see your crash log, which appears after a crash.
#119 [04:42] <Absol> Mc_Max123: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#120 [04:45] <Mc_Max123> http://paste.ubuntu.com/14353967/
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#124 [04:48] <Andrio> ??> Mc_Max123 win/DXDiag
#125 [04:48] <Absol> Mc_Max123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#126 [04:48] <Franckf> max, Uncheck JVM Arguments in your Profile Settings and/or update your drivers.
#127 [04:48] <Franckf> that's what's written on the forum
#128 [04:49] <Andrio> Franckf, where'd you find that?
#129 [04:49] <Mc_Max123> ok tkanks
#130 [04:49] <Franckf> http://www.minecraftforum.net/forums/support/modded-client-support/tutorials-and-faqs/2484173-how-to-fix-various-crashes-modded-or-vanilla
#131 [04:49] <Franckf> it's here, in "pixel format not accelerated"
#132 [04:49] <Franckf> since it's the first error in that pastebin
#133 [04:50] <GreyVulpine> Yeah... that's completely wrong
#134 [04:50] <Franckf> is it?
#135 [04:50] <Andrio> Mm
#136 [04:50] <Andrio> It should at least be more specific.
#137 [04:51] <GreyVulpine> Unchecking JVM arguments wouldn't do a thing.
#138 [04:51] <Franckf> well, try to update your drivers then,that surel isn't gonna hurt
#139 [04:51] <Franckf> Mc_Max123
#140 [04:51] <GreyVulpine> Updating drivers would be a little more correct. The even better way of stating that would be to update the video drivers.
#141 [04:52] <Andrio> That's what I was trying, yeah.
#142 [04:52] <GreyVulpine> So, Mc_Max123, could you follow Andrio's instructions and give us a dxdiag?
#143 [04:53] * L_e_r_r_y [L_e_r_r_y@notlogged] has joined #minecrafthelp
#144 [04:53] <Andrio> Or leave. That works too.
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#146 [04:54] <Andrio> Franckf, yeah, most of that post seems wrong or outdated.
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#148 [04:54] <Franckf> Anyway..I got an issue too, regarding a TDR error 7, but i'm not sure if that's a nvidia issue or a minecraft issue..
#149 [04:55] <GreyVulpine> A what?
#150 [04:55] <Franckf> I did a post on the forum but it hasn't been answered since 24 hours,and the problem became even worse
#151 [04:55] <Franckf> Pratically
#152 [04:55] <Franckf> i'm playing on a ftb modpack, "Infinity", since a week or two and i didn't have any issue..till 2 days ago.
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#154 [04:56] <Franckf> since 2 days ago,minecraft randomly freezes, then after 2 seconds everything becomes black and my graphic card(A nvidia geforce 555M) reboots
#155 [04:56] <Franckf> Causing the game to crash
#156 [04:56] <Andrio> I've seen that with faulty cards
#157 [04:56] <Franckf> I noticed that the issue represents very often when i use...a bow, for some reason..but it started happening even after opening the server i play on
#158 [04:56] <Franckf> Well, how could that be?It worked perfectly for like 8-9 days
#159 [04:56] <Franckf> Also i run at 100 fps, no lag at all
#160 [04:57] <Andrio> Could it be overheating?
#161 [04:57] <Franckf> I tried increasing TDR delay and doing a clean update of my video drivers as some links on google said but it didn't help
#162 [04:57] <Franckf> I didn't check if it was overheating,my computer isn't that hot through
#163 [04:57] <Andrio> Mm
#164 [04:57] <Franckf> and it just happened when i firstly opened ftb
#165 [04:58] <Franckf> Like,i turned on my pc,opened ftb,joined the server
#166 [04:58] <Franckf> 10 seconds and bam, game crashed
#167 [04:58] <Andrio> I'd lower the frame rate cap to 60 FPS anyway; anything higher than your monitor's refresh rate is a waste of energy.
#168 [04:58] <Franckf> I tried to, but it didn't change anything
#169 [04:58] <Andrio> mm
#170 [04:59] <Franckf> I have 6 gb of ram, 3 of which i'm giving to ftb, and my java is up to date
#171 [04:59] <GreyVulpine> Checked your temps?
#172 [04:59] <Franckf> I didn't,i'm gonna try to do that now
#173 [04:59] <Franckf> Also i noticed that when i got minecraft opened,my computer's slower than a potato
#174 [05:00] <Franckf> not sure if that's relevant somehow
#175 [05:00] <Franckf> like,i have issues opening txt files.
#176 [05:00] <GreyVulpine> Minecraft's pretty CPU intensive, believe it or not.
#177 [05:00] <Franckf> But that's happening since forever,so i don't bother about it too much
#178 [05:00] <Franckf> yeah,though so
#179 [05:00] <Franckf> How would i check my graphic card temp?Any program that you suggest?
#180 [05:00] <GreyVulpine> So, might just be a slow computer.
#181 [05:00] <Franckf> I used to check CPU temp but my program doesn't check graphic card's one too
#182 [05:01] <GreyVulpine> All depends, nvidia card, I'd recommend something like MSI afterburner.
#183 [05:01] <Franckf> Okay,downloading it now. I'll update you in a minute or two
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#185 [05:07] <Franckf> ok,it's at 51°c now
#186 [05:07] <Franckf> opening the server
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#188 [05:08] <Homestarboy> How do u fix minecraft multiplayer if it says Java.lang.Null.pointerException
#189 [05:08] <Franckf> wtf?0°c
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#191 [05:08] <Andrio> o_o
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#193 [05:09] <Franckf> uhh GreyVulpine?The moment it crashed everything went to 0
#194 [05:09] <Franckf> i'll make a screenshot
#195 [05:09] <GreyVulpine> Uh, 0?
#196 [05:09] <Franckf> ...Yes
#197 [05:09] <Homestarboy> I need help
#198 [05:10] <Franckf> It's like it doesn't find the card anymore for like 5-10 seconds
#199 [05:10] <Franckf> but it's clearly not overheating
#200 [05:10] <Homestarboy> How to fix minecraft when it says Java.lang.NullPointerException
#201 [05:10] <Franckf> http://imgur.com/CdD5pFJ
#202 [05:11] <Franckf> Homestarboy that error doesn't give anyone enough info to help you,you need to be more detailed
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#204 [05:13] <Franckf> Any idea...?
#205 [05:13] <GreyVulpine> Franckf - Huh, little wonky. Almost like the driver crashed or something.
#206 [05:13] <Franckf> Could it be because the new driver version is faulty or something?
#207 [05:13] <Franckf> I think i updated them in this week,too
#208 [05:13] <Franckf> I'm not sure through.
#209 [05:13] <Andrio> It looks like it did.
#210 [05:13] <GreyVulpine> Could try and reinstall it: http://www.nvidia.com/download/driverResults.aspx/96879/en-us
#211 [05:14] <Franckf> I did,2 times
#212 [05:14] <Franckf> first time i did it normally
#213 [05:14] <Franckf> Second time i used the Clean option
#214 [05:14] <Franckf> I'm starting to think that it could be some error with the latest nvidia driver version..
#215 [05:14] <Franckf> I've seen that people had similar problems with other games
#216 [05:15] <Andrio> It happened a lot at my high school when I played Dragon Quest on their PCs; the driver would crash and reboot a few times, then the whole PC would overheat and shut down.
#217 [05:15] <Andrio> But only on some of the PCs
#218 [05:15] <Franckf> Issue is
#219 [05:15] <Franckf> It's not overheating since 1) it cannot overheat in 1 minute and 2) temp is stable at 50°c..
#220 [05:15] <Franckf> and
#221 [05:16] <Franckf> i played ftb completely okay for even 5 consecutive hours
#222 [05:16] <Andrio> Mm
#223 [05:16] <Franckf> then it started throwing this tdr error after a week?I doubt it's my computer's fault if it could run it perfectly before
#224 [05:16] <Franckf> There hasn't been any update either
#225 [05:16] <Franckf> FTB wise i mean
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#228 [05:19] <Guest88019> how to fix minecraft when it says java.lang.NullPointerExpection?
#229 [05:19] <Franckf> That error isn't descriptive enough, paste the entire crash log on pastebin
#230 [05:19] * Guest88019 [Guest88019@notlogged] has quit. (Client Quit)
#231 [05:22] <Franckf> could a dxdiag help anyhow?
#232 [05:23] <Andrio> Probably not.
#233 [05:23] <Andrio> Oh, for you
#234 [05:23] <Andrio> Perhaps
#235 [05:23] <Franckf> hey wait
#236 [05:23] <Franckf> i forgot to mention a thing
#237 [05:23] <Franckf> i used to get a lot of BSODs too
#238 [05:23] <Andrio> Hm
#239 [05:23] <Franckf> related to a dll file called something like nvkflt
#240 [05:24] <Franckf> could it be related anyhow?
#241 [05:24] * Sparrow [Sparrow@notlogged] has joined #minecrafthelp
#242 [05:24] <Franckf> they stopped,through...exactly when the tdr errors started??what
#243 [05:24] <Andrio> Seems NVIDIA related. Driver update?
#244 [05:24] * Sparrow is now known as Guest31985
#245 [05:25] <Franckf> no,this was surely before i updated the drivers
#246 [05:25] <Guest31985> I can't login to mojang account or mine craft account.
#247 [05:26] <Guest31985> i have changed my password, so i know it is correct. And i have not changed my e-mail address so it should be the same.
#248 [05:26] <rymate1234> how many times did you attempt login
#249 [05:27] <Guest31985> like 3-4
#250 [05:27] <rymate1234> ah if you fail to login 3 times, mojang will prevent you logging in for 3 hours
#251 [05:27] * Clock [Clock@notlogged] has joined #minecrafthelp
#252 [05:28] <Guest31985> ok, but i also tried logging into technic and other thing like that but it still says "invalid"
#253 [05:28] <rymate1234> it's mojang servers preventing your PC logging in
#254 [05:28] <rymate1234> not the launcher
#255 [05:29] <Guest31985> ok.
#256 [05:29] <Franckf> oh crap
#257 [05:29] <Guest31985> soi should wait 3 hours. before trying to login again?
#258 [05:29] <Franckf> from what i saw,the bsod problem is very related
#259 [05:29] <Franckf> and it might be an hardware problem...
#260 [05:29] <Guest31985> ?
#261 [05:29] <Franckf> just speaking about my problem,ignore me
#262 [05:29] * Koningboris [Koningboris@notlogged] has joined #minecrafthelp
#263 [05:29] <Franckf> what a good way to start a new year
#264 [05:29] <Guest31985> ok.
#265 [05:30] <Guest31985> :0
#266 [05:30] <Koningboris> http://paste.ubuntu.com/14354110/
#267 [05:30] <Guest31985> ok, well is go for 3 hours then ill get back. c'ya thanks.!
#268 [05:31] <Clock> Koningboris, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
#269 [05:33] * seba123o [seba123o@notlogged] has quit. (Quit: Web client closed)
#270 [05:41] <Guest31985> rymate1234
#271 [05:42] <Guest31985> will it prevent me from logging in on any account?
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#275 [05:46] <Andrio> Yes.
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#277 [05:49] * HelpMe [HelpMe@notlogged] has joined #minecrafthelp
#278 [05:49] <HelpMe> hello
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#280 [05:50] <Franckf> well nothing's working
#281 [05:50] <Franckf> i was thinking about downgrading my nvidia driver
#282 [05:50] * Godlia [Godlia@notlogged] has joined #minecrafthelp
#283 [05:50] <Godlia> Hello
#284 [05:50] <Guest31985> hello
#285 [05:50] <Godlia> Ive got some probz
#286 [05:51] <Godlia> I try to join realms but it wont work
#287 [05:51] <Godlia> it says an error accured (401): (red text)invalid session
#288 [05:51] * MiloAmon07 [MiloAmon07@notlogged] has joined #minecrafthelp
#289 [05:53] * madeinspain92 [madeinspain92@notlogged] has joined #minecrafthelp
#290 [05:54] <madeinspain92> my minecraft has crashed
#291 [05:55] * chipiron74 [chipiron74@notlogged] has quit. (Quit: Web client closed)
#292 [05:55] <madeinspain92> i speak bad english
#293 [05:56] * MiloAmon07 [MiloAmon07@notlogged] has quit. (Client Quit)
#294 [05:57] <madeinspain92> ¿¿alguien habla español??
#295 [05:57] <madeinspain92> necesito soporte
#296 [05:59] <madeinspain92> hola??
#297 [06:02] * Koningboris [Koningboris@notlogged] has quit. (Quit: Web client closed)
#298 [06:03] <madeinspain92> does someone speak spanish?
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#303 [06:10] <toninos> j'ai un compte minecraft payant mais quand je me connecte, je peux jouer cas la démo
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#316 [06:36] <mozar> http://paste.ubuntu.com/14354382/
#317 [06:37] <mozar> Hello and happy new year, can you help me for install minecraft, have this fix problem
#318 [06:39] <Andrio> mozar, install this driver: http://www.nvidia.fr/download/driverResults.aspx/94933/fr
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#321 [06:40] <mozar> thank u andrio
#322 [06:51] <mozar> exit
#323 [06:51] <mozar> exit
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#328 [07:00] <abgewandelt_> My minecraft doesn´t work i cant´t start the programm on windows 10
#329 [07:01] <abgewandelt_> http://paste.ubuntu.com/14354484/
#330 [07:02] <abgewandelt_> I think it would be great if u can help me
#331 [07:02] * THENiceGamerNL [THENiceGamerNL@notlogged] has joined #minecrafthelp
#332 [07:07] <abgewandelt_> i need quick help please
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#334 [07:08] * sultan [sultan@notlogged] has joined #minecrafthelp
#335 [07:08] <TIamat_NBT> hola
#336 [07:08] <TIamat_NBT> hay alguien de habla hispana
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#338 [07:08] <Andrio> abgewandelt_, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#339 [07:09] <TIamat_NBT> Necesetio cambiar la direccion de mi correo electronico
#340 [07:09] <TIamat_NBT> Alguien quien me pudiese ayudar?
#341 [07:09] <abgewandelt_> ok thank you
#342 [07:09] <TIamat_NBT> Por favor es muy importante
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#344 [07:09] * abgewandelt_ [abgewandelt_@notlogged] has quit. (Quit: Web client closed)
#345 [07:10] <Andrio> ??> TIamat_NBT lang/ES
#346 [07:10] <Absol> TIamat_NBT: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#347 [07:10] <TIamat_NBT> Hey
#348 [07:10] <TIamat_NBT> so...
#349 [07:10] <TIamat_NBT> i need a help about a email change
#350 [07:10] <TIamat_NBT> somebody helpme??
#351 [07:11] <Andrio> Can you be more specific?
#352 [07:12] <TIamat_NBT> iYo he creado una cuenta el dia 29 de diciembre, con el correo de mi madre, pero ahora quiero tener la cuenta con mi correo, y al tratar de cambiarla me da este error
#353 [07:12] <TIamat_NBT> I created an account on the 29th December with mail from my mother, but now I have my email account, and trying to change it gives me this error
#354 [07:13] <TIamat_NBT> Error! An e-mail was already sent within the last two hours, try again in a while.
#355 [07:13] <TIamat_NBT> And now two days so
#356 [07:14] <TIamat_NBT> As I can change once and for all?
#357 [07:16] <TIamat_NBT> Helpme plz
#358 [07:16] <Andrio> You didn't get the email?
#359 [07:16] <Andrio> ??> TIamat_NBT account/send-email
#360 [07:16] <Absol> TIamat_NBT: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#361 [07:16] <Absol> TIamat_NBT: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#367 [07:23] <Cuber> Hello
#368 [07:24] <Cuber> My iron belly trophy is not working on ps4 version
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#380 [07:35] <Archillect> I need some help with this minecraft related things
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#382 [07:36] <Archillect> I am trying to install optifine but i don't know how to make it go to the java folder or read it so it can open with java.?
#383 [07:38] * kessanro [kessanro@notlogged] has joined #minecrafthelp
#384 [07:39] <kessanro> hello
#385 [07:39] <Archillect> Herro
#386 [07:40] <kessanro> my mc has a a problem when i connectto a server it shows java.lang.nullpointerexception: group
#387 [07:41] <kessanro> and also it says cant connect to server
#388 [07:42] <Jasmine> Archillect, do you have Java installed?
#389 [07:42] <kessanro> when i connect to a server it shows java.lang.nullpointerexception: group
#390 [07:43] <Archillect> Yes
#391 [07:43] <Andrio> Archillect, try right click → Open With
#392 [07:43] <Andrio> If you're trying to run a .jar
#393 [07:44] <Archillect> let me try it
#394 [07:44] <Archillect> I did what you said, But nothing happen's
#395 [07:46] <Clock> ??> Archillect mods
#396 [07:46] <Absol> Archillect: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#397 [07:46] <Absol> Archillect: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#398 [07:47] <Clock> ??> kessanro tools/hjt
#399 [07:47] <Absol> kessanro: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#400 [07:47] <Absol> kessanro: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#403 [07:52] <VerticalStrafes> lmao
#404 [07:52] <VerticalStrafes> I`m here bot
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#414 [08:01] <VerticalStrafes> Anyone Need Help?
#415 [08:02] <Andrio> People will (hopefully) speak up if they need help.
#416 [08:02] <Andrio> There's no need to do that.
#417 [08:02] <VerticalStrafes> Okie Dokie fam
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#423 [08:06] <helpmeplease> Hello everyone. I am having some problem on starting minecraft. Here is the crash log:
#424 [08:06] <helpmeplease> ---- Minecraft Crash Report ---- // Don't do that. Time: 1/1/16 2:13 AM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at
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#428 [08:14] <Clock> helpmeplease, post the link to your dxdiag
#429 [08:14] <helpmeplease> help
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#432 [08:18] <Kp_LOKOLOKO20045> hello can i speak spanish?
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#435 [08:21] <ayman> aaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
#436 [08:22] <PacMine2005> http://paste.ubuntu.com/14354913/
#437 [08:22] <ayman> welcome
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#439 [08:22] <PacMine2005> Thank you!
#440 [08:23] <Kp_LOKOLOKO20045> can i speak spanish?
#441 [08:24] <PacMine2005> I nee help for the following:
#442 [08:24] <PacMine2005> My Game has crashed
#443 [08:24] <PacMine2005> you can check the following report:
#444 [08:24] <PacMine2005> http://paste.ubuntu.com/14354913/
#445 [08:25] <PacMine2005> Can you help me?
#446 [08:25] <Kp_LOKOLOKO20045> i have the same problem as you
#447 [08:26] <Kp_LOKOLOKO20045> i cannot help you
#448 [08:26] <PacMine2005> Thanks anyway
#449 [08:26] <Kp_LOKOLOKO20045> :l
#450 [08:26] <PacMine2005> it happen before
#451 [08:26] <PacMine2005> and on the next day was fixed
#452 [08:27] <Andrio> PacMine2005, it looks like your PC is not supported on Windows 10
#453 [08:27] <Andrio> ??> Kp_LOKOLOKO20045 win/DXDiag
#454 [08:27] <Absol> Kp_LOKOLOKO20045: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#455 [08:27] <PacMine2005> but why it only happens sometimes?
#456 [08:27] <Kp_LOKOLOKO20045> i do it
#457 [08:27] <Andrio> PacMine2005, you will need to downgrade to Windows 7, or use a newer PC
#458 [08:27] <Andrio> No idea.
#459 [08:28] <Kp_LOKOLOKO20045> i send this http://paste.ubuntu.com/14350260/
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#461 [08:29] <PacMine2005> <Kp_LOKOLOKO20045> I already made that
#462 [08:29] <SparklyWolf> hi
#463 [08:29] <PacMine2005> Yes Andrio I made an upgrade for "free windows 10"
#464 [08:29] <Andrio> Mm
#465 [08:29] <Kp_LOKOLOKO20045> i do the same as pacmine, but what i have to do? sorry for my english, im spanish
#466 [08:30] <PacMine2005> <Kp_LOKOLOKO20045> you canspeak spanish if you want
#467 [08:30] <SparklyWolf> My minecraft isn't working after I got windows 10
#468 [08:30] <PacMine2005> I also speak spanish
#469 [08:30] <Kp_LOKOLOKO20045> ya pero la gente no se si habla español
#470 [08:31] <Andrio> Can PacMine2005 help?
#471 [08:31] <Jasmine> SparklyWolf... how is it not working?
#472 [08:31] <PacMine2005> no lo escribo muy bien el español
#473 [08:31] <PacMine2005> pero pienso que lo entiendes
#474 [08:31] <PacMine2005> hablo mejor
#475 [08:32] <Kp_LOKOLOKO20045> but what i have to do if my launcher put ``crash report´´?
#476 [08:32] <PacMine2005> Help waht Andrio?
#477 [08:32] <Andrio> Kp_LOKOLOKO20045, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064.
#478 [08:32] <Andrio> PacMine2005, well, most people here don't speak Spanish
#479 [08:33] <Kp_LOKOLOKO20045> and after the instalation what i have to do?
#480 [08:33] <PacMine2005> sorry ;)
#481 [08:33] <PacMine2005> :)
#482 [08:33] <PacMine2005> I was just trying to help
#483 [08:33] <Andrio> mm
#484 [08:33] <Andrio> Kp_LOKOLOKO20045, restart the computer
#485 [08:34] <Kp_LOKOLOKO20045> ok
#486 [08:34] <PacMine2005> So Andrio, do you suggest anything to help me?
#487 [08:34] <Andrio> PacMine2005, I did... you need to downgrade to Windows 7
#488 [08:34] <Andrio> Or get a new PC
#489 [08:34] <PacMine2005> How do I do That?
#490 [08:35] <Andrio> ??> PacMine2005 win/downgrade
#491 [08:35] <Absol> PacMine2005: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#492 [08:36] <Kp_LOKOLOKO20045> i have windows 10 and 2 or 3 weeks the minecraft goes good
#493 [08:36] <Kp_LOKOLOKO20045> but yesterday put crash report, its a problem of windows 10 like pacmine?
#494 [08:36] * jjstfinney [jjstfinney@notlogged] has joined #minecrafthelp
#495 [08:36] <jjstfinney> http://paste.ubuntu.com/14355037/
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#497 [08:37] <Andrio> Kp_LOKOLOKO20045, it's the same problem, yeah
#498 [08:39] <SparklyWolf> When I try opening it,it just crashes and says that I need update my drivers which I did and I tried doing a lot of things to fix it but still doesnt work and crashes
#499 [08:40] <SparklyWolf> A lot of people have this problem
#500 [08:40] <Andrio> mm
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#502 [08:43] <Clock> SparklyWolf, post the link to your dxdiag
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#512 [08:48] <bigrunner> Uhm, I've been kicked out of minecraft every time I try to play it. The launcher says "already playing" when I press the play button and then it does what it usually does but then it sends me a crash report. "We're sorry but it seems there was an error while trying to render aspects of the game"
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#514 [08:49] <Clock> bigrunner, post the link to your dxdiag
#515 [08:49] <bigrunner> ok
#516 [08:49] <bigrunner> http://paste.ubuntu.com/14355056/
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#521 [08:50] <Clock> bigrunner, the instructions explicitly tell you to copy ALL of the text, predo the instructions and do as instructed
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#523 [08:51] <bigrunner> Ok
#524 [08:52] <bigrunner> All the text in the entire notepad?
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#527 [08:52] <Clock> bigrunner, yes that is exactly what the instructions tell you to do, don't they?
#528 [08:53] <bigrunner> yeah. I'm not the best at reading correctly, sorry
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#531 [08:55] <bigrunner> http://paste.ubuntu.com/14355135/
#532 [08:55] <bigrunner> there
#533 [08:55] <bigrunner> there
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#535 [08:55] <Clock> ok one moment
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#539 [08:57] <Clock> bigrunner, ok you need to install 2 drivers, first, download and install the "win64_153628.4332.exe" - file from https://downloadcenter.intel.com/download/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-28-4332-
#540 [08:59] <Clock> bigrunner, restart the computer after installing that driver and then install this one http://www.nvidia.com/download/driverResults.aspx/96879/en-us
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#542 [09:00] <bigrunner> ok
#543 [09:04] * Elsathegamer [Elsathegamer@notlogged] has joined #minecrafthelp
#544 [09:04] <Elsathegamer> hey i need help my minecraft keeps crashing and i dont know what to do
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#550 [09:13] <Weekendgamer> problems with grahic driver after upgrade to windows 10. no launching possible. http://paste.ubuntu.com/14355041/
#551 [09:15] <Andrio> Weekendgamer, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#552 [09:16] <Weekendgamer> bad news...
#553 [09:21] <Andrio> mm
#554 [09:22] <Weekendgamer> do I need a complete new pc or just a graphic controller compatible to windows 10?
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#558 [09:26] <SparklyWolf> http://paste.ubuntu.com/14354987/
#559 [09:26] <SparklyWolf> I have it
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#561 [09:27] <SparklyWolf> I'm really stuck and need help
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#567 [09:31] <Clock> SparklyWolf, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
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#569 [09:31] <jesse> my minecraft crashes when i start it up, after the crash there's a message java doesnt work anymore but it is the good version
#570 [09:31] <SparklyWolf> Oh..how do I downgrade?
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#572 [09:32] <Clock> ??> SparklyWolf win/downgrade
#573 [09:32] <Absol> SparklyWolf: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#575 [09:32] <Clock> ??> jesse launcher/game-output
#576 [09:32] <Absol> jesse: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#577 [09:32] <Absol> jesse: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#581 [09:36] <Cubajz> Hello everybody I am not clever whíith my problem with installing http://paste.ubuntu.com/14355360/
#582 [09:37] <Clock> Cubajz, that computer is too old for minecraft
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#584 [09:39] <Cubajz> May I hope to good solution or is it impossible?
#585 [09:39] <Clock> a good solution: get a new computer
#586 [09:40] <Cubajz> ok I must speak with my wife :-)
#587 [09:40] <Cubajz> thx for your consultation
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#592 [09:44] <Daws> Hello
#593 [09:44] <Daws> Do you know how to fix java.lang.NullPointerException: group
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#595 [09:46] <Daws> Anyone know how to fix java.lang.NullPointerException: group
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#607 [10:13] <droid> http://paste.ubuntu.com/14355616/
#608 [10:13] <Turtle_> i cannot get in my minecraft account
#609 [10:13] <droid> I can not joined maincrafthelp
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#614 [10:16] <Clock> Turtle_, what error message do you get?
#615 [10:17] <Turtle_> i am getting "Error! Unknown e-mail address or password."
#616 [10:17] <Clock> Turtle_, did you reset your password?
#617 [10:17] <Turtle_> i have changed my password and it still shows this
#618 [10:17] <Clock> ??> Turtle_ login/throttle
#619 [10:17] <Absol> Turtle_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#620 [10:17] <Absol> Turtle_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#621 [10:18] <Turtle_> ok i will do that thank yuo
#622 [10:18] <Turtle_> *you
#623 [10:18] <Turtle_> *you
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#625 [10:20] <SparklyWolf> Well Im getting Windows 8
#626 [10:23] * OCanalDoBruno [OCanalDoBruno@notlogged] has joined #minecrafthelp
#627 [10:23] <OCanalDoBruno> Hellp
#628 [10:24] <OCanalDoBruno> My minecraft not open because it says that my video driver are outdated are not more please help me
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#631 [10:25] <nodrugneeded> hello , i think my account has been deleted ???
#632 [10:25] <OCanalDoBruno> please help me
#633 [10:25] <OCanalDoBruno> My minecraft not open because it says that my video driver are outdated are not more please help me
#634 [10:26] <OCanalDoBruno> My minecraft not open because it says that my video driver are outdated but are not can help me please
#635 [10:26] <OCanalDoBruno> please
#636 [10:27] <OCanalDoBruno> hellp
#637 [10:27] <OCanalDoBruno> help
#638 [10:27] <OCanalDoBruno> '-'
#639 [10:27] <nodrugneeded> My minecraft account is gone!!!! I'm trying to log in but i most write my username and password but if i write it it is wrong !!!!
#640 [10:27] <Satriaworld> Hi. I got an Alienware 15 (Laptop). I got ultra hd but i would like play with full hd 1080p to get more fps. Does anyone know how to do that? Thanks a lot
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#644 [10:29] <OCanalDoBruno> My minecraft not open because it says that my video driver are outdated but are not can help me please
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#646 [10:29] <OCanalDoBruno> Algum BR ae?
#647 [10:29] <Paulo6> hello
#648 [10:30] <OCanalDoBruno> Paulo
#649 [10:30] <OCanalDoBruno> please
#650 [10:30] <OCanalDoBruno> helpe me :)
#651 [10:30] <OCanalDoBruno> help*
#652 [10:31] <Paulo6> I want to recover my account , I have the ID number that Minecraft.net at the time gave me , I sent an email with Mojang to retrieve the info but I still no new.
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#655 [10:31] <nodrugneeded> hello
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#658 [10:32] <Paulo6> hello. Someone can help me because I want to recover my account , I have the ID number that Minecraft.net at the time gave me , I sent an email with Mojang to retrieve the info but I still no new.
#659 [10:32] <nodrugneeded> paulo?
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#661 [10:32] <Paulo6> Yes
#662 [10:32] <nodrugneeded> is your account gone ??
#663 [10:33] <nodrugneeded> my account is gone
#664 [10:33] <Paulo6> I didnt played since a long time ago
#665 [10:33] <nodrugneeded> deleted
#666 [10:33] <nodrugneeded> on 2016
#667 [10:33] <OCanalDoBruno> My minecraft not open because it says that my video driver are outdated but are not can help me please
#668 [10:33] <nodrugneeded> my account has been deleted
#669 [10:33] <Paulo6> should i give af about your deleted account?
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#671 [10:34] <nodrugneeded> no it's good
#672 [10:34] <nodrugneeded> but where are the mods!!!!!!!!!!!
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#676 [10:35] <OCanalDoBruno> My minecraft not open because it says that my video driver are outdated but are not can help me please
#677 [10:35] <OCanalDoBruno> My minecraft not open because it says that my video driver are outdated but are not can help me please
#678 [10:35] <OCanalDoBruno> My minecraft not open because it says that my video driver are outdated but are not can help me please
#679 [10:35] <OCanalDoBruno> My minecraft not open because it says that my video driver are outdated but are not can help me please
#680 [10:35] * Absol kicked OCanalDoBruno from #minecrafthelp (Reason: CanalDoBruno :Stop spamming)
#681 [10:35] <nodrugneeded> absol
#682 [10:35] <nodrugneeded> plzz read this
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#684 [10:35] <OCanalDoBruno> My minecraft not open because it says that my video driver are outdated but are not can help me please
#685 [10:36] <nodrugneeded> absol pzl
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#689 [10:37] <OCanalDoBruno> My minecraft not open because it says that my video driver are outdated but are not can help me please
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#696 [10:40] <msahel> hello
#697 [10:40] <OCanalDoBruno> hello
#698 [10:41] <OCanalDoBruno> My minecraft not open because it says that my video driver are outdated but are not can help me please
#699 [10:42] <msahel> i have a problem that when i open minecraft and launch it it says that your using windows 10 there seems to be an error
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#702 [10:43] <OCanalDoBruno> o meu n abreee
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#708 [10:52] <OCanalDoBruno> My minecraft not open because it says that my video driver are outdated but are not can help me please
#709 [10:55] <Clock> SparklyWolf, your graphics card is not supported on windows 8 either
#710 [10:55] <Clock> OCanalDoBruno, post the link to your dxdiag
#711 [10:56] <OCanalDoBruno> ok
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#714 [10:56] <OCanalDoBruno> http://paste.ubuntu.com/14355734/
#715 [10:56] * lol is now known as Guest11268
#716 [10:57] <OCanalDoBruno> here
#717 [10:57] <Clock> OCanalDoBruno, your graphics card is not supported on windows 8.1, downgrade to windows 8, get a new graphics card or use a different computer
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#719 [10:59] <OCanalDoBruno> tanks man
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#721 [11:01] <Taffy92> I have been sending mojang my minecraft prepaid problems since Christmas my problem is that I redeemed my code but at first it said invalid but I kept doing it and now it says it's been redeemed the problem is it never moved me to step 3 and I can't find the download anywhere I'm soon going to be without Internet and I'd like to download the game so I can play it before that so the 27 $ code doesn't go to waste any suggestions
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#723 [11:01] <Clock> Taffy92, you can download minecraft from minecraft.net/download
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#725 [11:02] <Taffy92> I'll try
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#729 [11:03] <msahel> ---- Minecraft Crash Report ---- // Who set us up the TNT? Time: 1/1/16 9:00 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:244) at org.lwjgl.opengl.Display.createWindow(Display.j
#730 [11:03] <Clock> msahel, post the link to your dxdiag
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#744 [11:17] <Taffy92> Okay I'm back I've downloaded minecraft I think I have the shortcut but when I click it it says unable to download minecraft. Please try again later how long should I wait?
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#753 [11:19] <Johnny> I can't download the pc version. Every time I click place order, it just hangs there. This happens on multiple computers.
#754 [11:20] <Clock> ??> Taffy92 tools/hjt
#755 [11:20] <Absol> Taffy92: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#756 [11:20] <Absol> Taffy92: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#757 [11:20] <Clock> Johnny, use a different browser
#758 [11:20] <Johnny> I will try those things. Thanks.
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#760 [11:21] <T_> Hi I am having trouble getting into my Mojang account and can no longer access it on Minecraft I have had to change my password due to a "Error! Unknown e-mail address or password." message coming up when I have tried to log in. Both my email and password was correct I have tried changing my password but nothing seems to be working.
#761 [11:23] <Clock> ??> T_ login/throttle
#762 [11:23] <Absol> T_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#763 [11:23] <Absol> T_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#766 [11:24] <T_> ok thank you
#767 [11:24] <T_> ok thank you
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#771 [11:29] <Jose0910> I have a problem, I can´t open Minecraft, and when I try to open it I get a message: 'Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft.
#772 [11:31] <Jose0910> hello, someone can help me
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#774 [11:32] * Absol kicked Jessewankenobi from #minecrafthelp (Reason: essewankenobi :Keep it civilized, you are just a human)
#775 [11:33] <Jose0910> Absol
#776 [11:33] <Clock> ??> Jose0910 tools/hjt
#777 [11:33] <Absol> Jose0910: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#778 [11:33] <Absol> Jose0910: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#782 [11:37] <dm13> Hello - Just installed Windows 10 and now Minecraft won't launch. I've got a link to my dcdiag report here:http://paste.ubuntu.com/14356657/
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#784 [11:38] <Jose0910> when I paste the text, at the end of the page of ubuntu give me a link that puts Download as text, What else can I do?
#785 [11:38] <Clock> dm13, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#786 [11:39] <dm13> that is what I feared.
#787 [11:39] <Clock> Jose0910, you just copy the url at top of your browser, press f6 to highlight it and paste it here
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#790 [11:40] <Jose0910> http://paste.ubuntu.com/14356838/
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#793 [11:41] <Clock> ??> Jose0910 av/avg
#794 [11:41] <Absol> Jose0910: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#795 [11:41] <Absol> Jose0910: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
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#799 [11:42] <eduard> hello i will connect to a minecraft server but it dont work ther
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#801 [11:43] <Clock> ??> eduard scold/work
#802 [11:43] <Absol> eduard: Please don't say "it doesn't work". Tell us what exactly doesn't work and which error message you're getting.
#803 [11:43] <eduard> there come the Problem Internal Exception: java.lang.NullPointerException.
#804 [11:44] <Clock> eduard, try to connect to this IP: mctest.ae97.net
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#806 [11:45] <eduard> i cant connect ther
#807 [11:45] <eduard> there*
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#809 [11:46] <Clock> ??> eduard win/reinst
#810 [11:46] <Absol> eduard: You may need to reinstall the locally installed files that Minecraft puts into place.
#811 [11:46] <Absol> eduard: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#813 [11:48] <eduard> dosent work
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#815 [11:50] <eduard> Hello ?
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#817 [11:51] <Clock> ??> eduard launcher/log
#818 [11:51] <Absol> eduard: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#819 [11:51] <Absol> eduard: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#820 [11:52] <eduard> where i can find the launcher log?
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#823 [11:54] <taffy92> http://paste.ubuntu.com/14357380/
#824 [11:55] <eduard> Hello?
#825 [11:56] <eduard> where i can find the launcher log
#826 [11:56] <Snap> Anyone run I to an issue on Xbox one: games launches, syncs world data, then nothing.. no load option for a previously saved world.
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#828 [11:58] <Clock> ??> eduard launcher/open
#829 [11:58] <Absol> eduard: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#830 [11:58] <Clock> taffy92, uninstall mcafee, it blocks minecraft
#831 [11:59] <Clock> ??> taffy92 av/mafee/uninstall
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#833 [11:59] <Clock> ??> taffy92 av/mafee/uninst
#834 [11:59] <taffy92> how do i do that?
#835 [11:59] <Clock> ??> taffy92 av/macfee/uninstall
#836 [11:59] <Clock> ??> taffy92 av/mcafee/uninstall
#837 [12:00] <Absol> taffy92: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#838 [12:00] <Clock> taffy92, use that tool^
#839 [12:00] <eduard> http://paste.ubuntu.com/14358644/
#840 [12:00] <Clock> eduard, we do not help pirates here, buy the game
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#842 [12:00] * pedro [pedro@notlogged] has joined #minecrafthelp
#843 [12:00] <pedro> oi
#844 [12:01] <eduard> Pirates? I buy the game
#845 [12:02] <Clock> eduard, why are you using a cracked launcher then?
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#848 [12:04] <eduard> because i forgot the Account Dates from the Original Launcher ... :(
#849 [12:05] <Clock> eduard, then contact mojang and let them help you find it
#850 [12:05] <Clock> ??> eduard account/send-email
#851 [12:05] <Absol> eduard: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#852 [12:05] <Absol> eduard: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#853 [12:06] <eduard> Ok Thanks sorry
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#856 [12:07] <Jose0910> Absol, I have the same problem
#857 [12:07] <bluenight98> yo can i get some help?
#858 [12:07] <Jose0910> The same as before
#859 [12:07] <bluenight98> my graphic card is out of date and i have tried updating all of my drivers and it doesnt work still
#860 [12:08] <Clock> Jose0910, try uninstallin avg then
#861 [12:08] <bluenight98> i dont have avg
#862 [12:08] <Clock> bluenight98, i was not talking to you
#863 [12:08] <Jose0910> I've already done it
#864 [12:08] <bluenight98> oh
#865 [12:08] <Clock> ??> Jose0910 av/adwcleaner
#866 [12:08] <bluenight98> well shit can i please get some help
#867 [12:08] <Absol> bluenight98: Please keep it civil
#868 [12:08] <Absol> Jose0910: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#869 [12:08] <Absol> Jose0910: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#870 [12:09] <Clock> Jose0910, try doing a scan with adwcleaner^
#871 [12:09] <bluenight98> use advanced system care it fight all different kinds of malware
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#879 [12:13] <Jose0910_> I can download it
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#884 [12:16] <Ender_Creeper> I followed all the instructions and minecraft isnt working(I just downloaded Windows10 )
#885 [12:17] <Clock> Ender_Creeper, is it asking you to update drivers?
#886 [12:17] <Ender_Creeper> yes and i tried already
#887 [12:17] <Clock> Ender_Creeper, then post the link to your dxdiag and we will see
#888 [12:18] <Ender_Creeper> http://paste.ubuntu.com/14358775/
#889 [12:18] <Clock> Ender_Creeper, no your drivers are not uptodate
#890 [12:19] <Ender_Creeper> So how do i update them?
#891 [12:19] <Clock> Ender_Creeper, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#892 [12:19] * ahansen [ahansen@notlogged] has joined #minecrafthelp
#893 [12:19] <Ender_Creeper> OK thanks
#894 [12:19] <ahansen> I need help with a game crash
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#896 [12:20] <Clock> ??> ahansen launcher/game-output
#897 [12:20] <Absol> ahansen: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#898 [12:20] <Absol> ahansen: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#900 [12:21] <ahansen> ok
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#904 [12:25] <Jose0910> I do it
#905 [12:26] <Jose0910> AdwCleaner give me a text
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#907 [12:27] <Jose0910> Hello? someone can help me?
#908 [12:27] <Clock> Jose0910, tried minecraft again?
#909 [12:28] <Jose0910> I can't
#910 [12:28] <Jose0910> I get the same message you
#911 [12:28] <ahansen> i havent gotten the error message again but the game keeps freezing and going, freezing and going
#912 [12:29] <Clock> ??> Jose0910 tools/hjt
#913 [12:29] <Absol> Jose0910: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#914 [12:29] <Absol> Jose0910: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#915 [12:29] <Clock> Jose0910, follow those instructions again and give us a new log
#916 [12:29] * iiDzyii [iiDzyii@notlogged] has joined #minecrafthelp
#917 [12:29] <Jose0910> can you wrote it again?
#918 [12:30] <iiDzyii> My minecraft keeps crashing when it loads just started this like 1 hour ago
#919 [12:31] <iiDzyii> I need help my minecraft crashes when I load it up just started doing this like 1 hour ago
#920 [12:31] <Clock> Jose0910, it's right there
#921 [12:32] <iiDzyii> whats right there?
#922 [12:32] <Clock> iiDzyii, i was not talking to you
#923 [12:32] <iiDzyii> oh
#924 [12:32] <Jose0910> You can spend the informanción again?
#925 [12:32] <Jose0910> You can spend the informanción again?
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#927 [12:32] <Clock> ??> Jose0910 tools/hjt
#928 [12:32] <Absol> Jose0910: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#929 [12:32] <Absol> Jose0910: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#931 [12:32] <Clock> ??> iiDzyii launcher/game-output
#932 [12:32] <Absol> iiDzyii: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#933 [12:32] <Absol> iiDzyii: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#935 [12:32] <iiDzyii> ight
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#937 [12:34] <Jose0910> http://paste.ubuntu.com/14359276/
#938 [12:34] <ahansen> My game will play and then freeze for about 2 seconds, and then let me play again, and do the same thing over and over again
#939 [12:34] <Clock> Jose0910, read and follow Absol's instructions
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#942 [12:35] <Clock> ??> ahansen launcher/open
#943 [12:35] <Absol> ahansen: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#944 [12:35] <Jose0910> I'm doing it
#945 [12:35] <Clock> ??> ahansen launcher/game-output
#946 [12:35] <Absol> ahansen: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#947 [12:35] <Absol> ahansen: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#949 [12:36] <iiDzyii> i might have firgured out my problem
#950 [12:37] <ahansen> here it is
#951 [12:37] <Jose0910> where I can do that?
#952 [12:37] <ahansen> http://paste.ubuntu.com/14359319/
#953 [12:37] <Muncle123> I did that and i went to Ubuntu.
#954 [12:37] <Clock> ??> Jose0910 tools/hjt
#955 [12:37] <Absol> Jose0910: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#956 [12:37] <Absol> Jose0910: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#957 [12:37] <Clock> Jose0910, follow those instructions^
#958 [12:37] <Clock> ahansen, why are you running on max render distance?
#959 [12:38] <ahansen> i that the issue?
#960 [12:38] <Muncle123> My URL is http://paste.ubuntu.com/14359349/
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#962 [12:38] <Clock> ahansen, when the game lags, one tries to lower down the video settings
#963 [12:39] <ahansen> let me try that
#964 [12:39] <Clock> Muncle123, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#965 [12:39] <iiDzyii> http://paste.ubuntu.com/14359370/
#966 [12:39] <Clock> ??> iiDzyii mods
#967 [12:39] <Absol> iiDzyii: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#968 [12:39] <Absol> iiDzyii: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#969 [12:39] <Kenzo> My Minecraft sometimes freezes and says "The NVIDIA OpenGL driver detected a problem with the display" and crashes?
#970 [12:40] <iiDzyii> ok
#971 [12:40] <Clock> ??> Kenzo win/dxdiag
#972 [12:40] <Absol> Kenzo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#973 [12:40] <Jose0910> http://paste.ubuntu.com/14359388/
#974 [12:41] <iiDzyii> do they pay you guys? and how would you get this job?
#975 [12:41] <Clock> ??> iiDzyii info/volunteer
#976 [12:41] <Absol> iiDzyii: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#977 [12:41] <Clock> Jose0910, one moment
#978 [12:41] <Jose0910> okay
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#980 [12:43] <Kenzo> https://gyazo.com/fca997888ce1364ed25e6dbd22ab0330
#981 [12:43] <Kenzo> They are my specs
#982 [12:43] <Clock> Kenzo, actually follow the instructions, that does not help us at all
#983 [12:43] <Kenzo> That is
#984 [12:43] <Kenzo> Just isn't in pastebin
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#986 [12:44] <ahansen> alright that fixed it, thank you very much
#987 [12:44] * patryk [patryk@notlogged] has joined #minecrafthelp
#988 [12:44] <MinerAlexis13> my minecraft crashed :( ai need help
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#990 [12:45] <MinerAlexis13> my minecraft crashed :( i need help
#991 [12:45] <Clock> Kenzo, tried installing this driver? http://www.nvidia.com/download/driverResults.aspx/96877/en-us
#992 [12:46] <Clock> ??> MinerAlexis13 launcher/game-output
#993 [12:46] <Absol> MinerAlexis13: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#994 [12:46] <Absol> MinerAlexis13: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#995 [12:46] <Kenzo> This bug is very usual...
#996 [12:46] <Kenzo> It will sometimes happen
#997 [12:46] <Kenzo> For instance
#998 [12:46] <Kenzo> All yesterday it did not happen
#999 [12:46] <Kenzo> But never the less
#1000 [12:46] <Kenzo> Should I install clean verison
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#1002 [12:47] <Clock> Kenzo, try that, also try lowering the video settings in minecraft
#1003 [12:47] <MinerAlexis13> ok. I try it
#1004 [12:47] <Jose0910> I paste my link, you can help me please?
#1005 [12:47] <Kenzo> Okay, thank you.
#1006 [12:47] <Clock> Jose0910, uninstall "pc faster", if it is still installed
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#1009 [12:49] <MinerAlexis13> http://paste.ubuntu.com/14359607/
#1010 [12:49] * vincie071 [vincie071@notlogged] has joined #minecrafthelp
#1011 [12:49] <Jose0910> and now
#1012 [12:49] <Jose0910> ?
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#1016 [12:50] <Clock> MinerAlexis13, that is not what Absol asked for, please actually read the instructions
#1017 [12:50] <MinerAlexis13> where i need to paste my link?
#1018 [12:50] <MinerAlexis13> i read
#1019 [12:50] <Clock> MinerAlexis13, Absol asked for the game output, you gave us the dxdiag log
#1020 [12:50] <Jose0910> Help me please?
#1021 [12:51] <Clock> Jose0910, were you able to uninstall "pc faster"?
#1022 [12:51] <Jose0910> you can help me?
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#1024 [12:51] <taffy92> the mcaffe unistallation seems to be frozen
#1025 [12:51] <Jose0910> I unistall Pc faster
#1026 [12:51] <Clock> Jose0910, restart the computer and try minecraft
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#1028 [12:53] <MinerAlexis13> thank you :)
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#1034 [12:55] <Clock> taffy92, if you are having trouble uninstalling mcafee, contact their customer support and let them help you
#1035 [12:55] <crizzlin> cant get minecraft to load
#1036 [12:55] * poyraz11 [poyraz11@notlogged] has joined #minecrafthelp
#1037 [12:55] <crizzlin> windows 7 java updated
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#1039 [12:55] <lcrash_super> I have a big problem: I had just connected to my world (I had created it for two years with great satisfaction) but, when I entered, it completely reset everything. I can not restore it. I need help seriously
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#1042 [12:56] <Clock> ??> lcrash_super tools/mcedit
#1043 [12:56] <Absol> lcrash_super: If your world got corrupted you can try to repair it with MCEdit. Open the offending world in MCEdit, press 'ctrl-i' and select 'Repair regions' in the dialogue which pops up. Once this has completed, save your world and exit MCEdit.
#1044 [12:56] <Absol> lcrash_super: To download MCEdit, go to http://khroki.github.io/MCEdit-Unified/ and choose the version appropriate for your OS.
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#1052 [13:02] <Jose0910> I can`t
#1053 [13:02] <Jose0910> I do it all the things and I can`t
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#1055 [13:04] <Jose0910> hello, someone can help me?
#1056 [13:04] <Clock> Jose0910, download "minecraft.msi" from minecraft.net/download run it and choose "repair"
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#1059 [13:05] <Jose0910> Clock
#1060 [13:05] <FuzzyFuzzzz> The email I used to create my minecraft account is corrupted, and I can't remember my security questions in order to change it, leaving me completely locked out of my Mojang account. What do I do?
#1061 [13:05] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#1062 [13:06] <Jose0910> you have Skype? It is for you to help me better
#1063 [13:08] <Res> Why do I keep getting the message "408 request tineout " when I load up my minecraft launcher.
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#1067 [13:10] <Jose0910> i do it
#1068 [13:10] <Jose0910> i choose repair
#1069 [13:10] * Ender_Creeper [Ender_Creeper@notlogged] has quit. (Quit: Web client closed)
#1070 [13:11] <FuzzyFuzzzz> Are any helpers even here?
#1071 [13:11] <FuzzyFuzzzz> The email I used to create my minecraft account is corrupted, and I can't remember my security questions in order to change it, leaving me completely locked out of my Mojang account. What do I do?
#1072 [13:11] <minigamernl> http://paste.ubuntu.com/14359809/ please help me with this isseue i need to update my grapic card but i dont know how\please hel;p
#1073 [13:11] * Res [Res@notlogged] has quit. (Ping timeout: 204 seconds)
#1074 [13:12] <minigamernl> http://paste.ubuntu.com/14359809/ please help me with this isseue i need to update my grapic card but i dont know how\please hel;p
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#1076 [13:13] <FuzzyFuzzzz> The email I used to create my minecraft account is corrupted, and I can't remember my security questions in order to change it, leaving me completely locked out of my Mojang account. What do I do?
#1077 [13:13] * FuzzyFuzzzz [FuzzyFuzzzz@notlogged] has quit. (Quit: Web client closed)
#1078 [13:14] <Jose0910> hello?
#1079 [13:15] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#1080 [13:15] * gabriel [gabriel@notlogged] has joined #minecrafthelp
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#1082 [13:15] <Jose0910> hello?
#1083 [13:17] <Jose0910> ayone iss here?
#1084 [13:17] <Jose0910> anyone is here?
#1085 [13:19] <Jose0910> i9s anyone here?
#1086 [13:19] <Jose0910> is anyone here?
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#1088 [13:19] * Jose0910 [Jose0910@notlogged] has joined #minecrafthelp
#1089 [13:20] <Jose0910> HELLO
#1090 [13:20] <Jose0910> is here clock¿?
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#1093 [13:27] <Ragnar85> Hi there! just dl my minecraft and an error has get out wile loading. it seems to be something related to the graphics but i have 1024 graphic memory in this computer. i was able to play few months ago, but not now.
#1094 [13:27] <Clock> Ragnar85, post the link to your dxdiag
#1095 [13:27] <Ragnar85> http://paste.ubuntu.com/14360257/
#1096 [13:28] <Clock> Ragnar85, you being able to play was before you updated to windows 10, hmm?
#1097 [13:28] <Ragnar85> think so ... my dad updated ..
#1098 [13:28] <Ragnar85> it was w7 before
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#1100 [13:29] <Clock> Ragnar85, well he should've checked compatibility before updating
#1101 [13:29] <Clock> Ragnar85, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
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#1103 [13:29] <Ragnar85> he's not into pc so...okay, then i'll have to wait until i get to my home and play on my own pc
#1104 [13:30] <Ragnar85> thank u!
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#1106 [13:30] <Ragnar85> i'll try to upleado onborad graphic on this computer ;)
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#1110 [13:32] <sphinxmister> hello
#1111 [13:32] <sphinxmister> i need help with the plugin groupmanager
#1112 [13:32] <sphinxmister> who can help me
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#1114 [13:32] <sphinxmister> i need help with groupmanager
#1115 [13:32] <sphinxmister> who can help me
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#1133 [13:45] <dday1944> I'm having a bit of trouble with my account... I forgot my password so I changed it yet for some reason The new password isn't working and I can't sign in as my character
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#1140 [13:50] <daughterofposeidon> Hey Guys I have some problems with installing Minecraft :/
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#1144 [13:52] <daughterofposeidon> Well I have Windows 10 and I need some updates, I don´t know which ones I have a ubuntu link and i needed a link for the updates
#1145 [13:52] <rymate1234> daughterofposeidon, please give us the ubuntu link
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#1149 [13:54] <daughterofposeidon> http://paste.ubuntu.com/14360691/
#1150 [13:55] <rymate1234> gimme a minute
#1151 [13:55] <daughterofposeidon> nice thank you
#1152 [13:56] <rymate1234> daughterofposeidon, unfortunately your graphics card is no longer supported by AMD under windows 10 - you'll have to downgrade
#1153 [13:56] <rymate1234> ??> daughterofposeidon win/downgrade
#1154 [13:56] <Absol> daughterofposeidon: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1155 [13:58] <daughterofposeidon> what does this mean for my computer?
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#1159 [14:00] <rymate1234> daughterofposeidon, for your computer it means it's getting a bit old
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#1163 [14:01] <daughterofposeidon> Oh okay, can I somehow install Minecraft without downgrading? Maybe I could install an older version of Minecraft?
#1164 [14:01] <GridaZ> Hello, can someone help me ?:)
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#1173 [14:03] <GridaZ> I got problem, when i turn on minecraft.exe it shows FATAL Error: xxx
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#1177 [14:18] <rymate1234> ls
#1178 [14:18] <rymate1234> wrong window oops
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#1182 [14:21] <baigno> i need
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#1188 [14:31] <Oscar> I have bought Minecraft and my laptop, being a chrome book, does not support the game. So I am not able to download it and Mojang has taken money out of my account.
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#1194 [14:33] <Oscar> I would appricate if you would tell me a way I can refund it.
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#1201 [14:35] <vcb> anyone can help me with video driver failing to load when I try to start minecraft; we just installed windows10
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#1205 [14:35] <vcb> here is the dxdiag http://paste.ubuntu.com/14361657/
#1206 [14:35] <gomitas123> cuando quiero des cargar minecraft me manda error y me manda a esta pagina Pixel Format Not Accelerated
#1207 [14:36] <FoxyHatsuneGirl> dice que tiene un error y no se como solucionalo
#1208 [14:36] <gomitas123> no se
#1209 [14:36] <gomitas123> me lo manda en ingles i no lo entiendo
#1210 [14:36] <FoxyHatsuneGirl> es lo mismo que me pasa a mi
#1211 [14:36] <FoxyHatsuneGirl> simplemente pon clik derecho y pon rn traducirlo al español
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#1215 [14:38] <Clock> vcb, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#1216 [14:38] <coleboss2> Hi, I am having issues after upgrading to windows 10 with my display drivers. I have followed the pages and am being told I have the latest driver. I have submited my dxdiag report at http://paste.ubuntu.com/14361700/.
#1217 [14:38] <gomitas123> lack of updatet graphics drivers
#1218 [14:38] <Clock> coleboss2, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
#1219 [14:38] <barry_> hello i cant play minecraft because i have crash reports al the time can somebody help me with this
#1220 [14:38] <Clock> gomitas123, post the link to your dxdiag
#1221 [14:39] <Clock> ??> barry_ launcher/game-output
#1222 [14:39] <Absol> barry_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1223 [14:39] <Absol> barry_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1224 [14:39] <coleboss2> How do I downgrade to windows 7 after upgrading?
#1225 [14:39] <Clock> ??> coleboss2 win/downgrade
#1226 [14:39] <Absol> coleboss2: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1227 [14:40] <gomitas123> mi windows el el 7 pero me manda error y no se que mas por que todavia voy en minecraft laucher 1.6.48
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#1229 [14:40] <Clock> gomitas123, post the link to your dxdiag
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#1232 [14:42] <Pretzel> http://paste.ubuntu.com/14361870/
#1233 [14:42] <Pretzel> mo updates for any drivers what so ever
#1234 [14:42] <Clock> Pretzel, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
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#1236 [14:43] <gomitas123> gracias por ayudarme =)
#1237 [14:43] <barry_> [21:42:59] [main/INFO]: Setting user: RijpeBmwBanaan/
#1238 [14:44] <Clock> ??> barry_ paste
#1239 [14:44] <Absol> barry_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1242 [14:44] <gomitas123> grax =) =) =)
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#1247 [14:47] <ZeyCube> Hello, I need help with verifying my account, I got the link 3 days ago, but forgot to verify after migrating my account from a minecraft account to a mojang account. I could play before today, but when I tried to log in today it wouldnt let me log in, and I can't log into mojang, it just says that i need to log in with email and that there is no registered accounts with my email. But when I tried to migrate the account again, it said tha
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#1250 [14:47] <ZeyCube> Anyone that is helping to solve issues?
#1251 [14:48] <felipegames> mc.hypixel,net
#1252 [14:49] <barry_> http://paste.ubuntu.com/14361935/
#1253 [14:49] <Clock> ??> ZeyCube account/send-email
#1254 [14:49] <Absol> ZeyCube: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1255 [14:49] <Absol> ZeyCube: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1256 [14:49] <CrazyRegan2008> My daughter accidentally switched the language on the minecraft game pc version. I have tried to switch it back to english but I don't understand what the screen says to find the right option.
#1257 [14:50] <Clock> barry_, download "minecraft.msi" from minecraft.net/download and run that
#1258 [14:51] <Clock> ??> CrazyRegan2008 options/delete
#1259 [14:51] <Absol> CrazyRegan2008: You may need to reset your Minecraft settings to default. To do so, open your .minecraft directory and delete the file called options.txt.
#1260 [14:51] <ZeyCube> The thing is, I bought minecraft in early alpha
#1261 [14:51] <Clock> ??> CrazyRegan2008 launcher/.minecraft
#1262 [14:51] <Absol> CrazyRegan2008: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#1263 [14:51] <ZeyCube> so I don't think I can find my transaction ID
#1264 [14:51] <Clock> ??> ZeyCube account/trans-id
#1265 [14:51] <Absol> ZeyCube: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1266 [14:51] <felipegames> eu falo portugues
#1267 [14:52] <Clock> ??> felipegames lang/pt
#1268 [14:52] <Absol> felipegames: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1269 [14:52] <felipegames> obrigado
#1270 [14:53] <barry_> i download minecraft msi but it still doesnt work
#1271 [14:53] <Clock> ??> barry_ win/dxdiag
#1272 [14:53] <Absol> barry_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1273 [14:53] <CrazyRegan2008> ok I will try that thank you
#1274 [14:54] <felipegames> eu nao consigo entrar em nem um servidor porque
#1275 [14:54] <felipegames> vcs sabem
#1276 [14:54] <felipegames> o que eu devo fazer
#1277 [14:55] <Clock> ??> felipegames lang/pt
#1278 [14:55] <Absol> felipegames: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#1280 [14:57] <vcb> getting following error http://paste.ubuntu.com/14361657/
#1281 [14:57] <vcb> is there a way to install win7 graphics driver on win10
#1282 [14:57] <Clock> vcb, your graphics card is not supported on windows 10, downgrade to windows 7, get a new graphics card or use a different computer
#1283 [14:57] <Clock> vcb, there is not
#1284 [14:58] <vcb> if buying new graphics card is there anything specific I should look for
#1285 [14:59] <felipegames> all server l try to get the error what should l do
#1286 [14:59] <ZeyCube> There is no way that I can find this Transaction ID :|
#1287 [14:59] <Clock> vcb, giving advice for graphics card over the internet is not a good idea, better ask your local pc store
#1288 [15:00] <ZeyCube> I bought the game right when infdev ended, back in 2010, so the ID is long lost
#1289 [15:00] <Clock> ??> felipegames scold/error
#1290 [15:00] <Absol> felipegames: It's not helpful to just say "Some error" or "Some message". We need to know exactly what error(s) you are getting in order to tell you what it means.
#1291 [15:01] <Clock> ??> ZeyCube account/trans-id/dibs
#1292 [15:01] <Absol> ZeyCube: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#1293 [15:01] <Absol> ZeyCube: Contact Mojang directly stating that you paid via the DIBS system; they will provider further instructions.
#1294 [15:02] <ZeyCube> Okay, thank you.
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#1296 [15:03] <greenhut> Hi - we have paid for two minecraft licenses, but only seem to be able to get one to work. one was "greenhut" the other "agreenhut" both at one time may have been associated with "greenhut@pobox.com"
#1297 [15:03] <felipegames> my manecraft ta full of leg
#1298 [15:03] <greenhut> One may have been migrated to "katieg@pobox.com" but we can't get a password reset
#1299 [15:04] <felipegames> what do l do
#1300 [15:04] <Clock> ??> greenhut account/send-email
#1301 [15:04] <Absol> greenhut: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1302 [15:04] <Absol> greenhut: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1305 [15:05] <ZeyCube> Is there any way that I could solve this issue without having to find the trans-ID?
#1306 [15:05] <barry_> im done with that dxdaig thing and paste it to ubuntu and now?
#1307 [15:05] <greenhut> will gove it a shp
#1308 [15:05] <greenhut> shot - thanks
#1309 [15:05] <ZeyCube> When i try to verify my email from the emails that I have already gotten, this is what the message says: Error! Your e-mail address could not be verified. Your verification code may have expired.
#1310 [15:05] <greenhut> what email do i send it to>
#1311 [15:06] <ZeyCube> And when I click send new verification link, I have to log in, but my login won't work because I haven't verified my email yet.
#1312 [15:06] <Clock> ZeyCube, as we said before, contact mojang, they are the ONLY people that can help with account issues
#1313 [15:06] <Clock> barry_, post the link to your dxdiag here
#1314 [15:06] <barry_> okay
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#1316 [15:06] <Clock> greenhut, just fill out the form Absol gave you the link for
#1317 [15:07] <barry_> http://paste.ubuntu.com/14362025/
#1318 [15:07] <ZeyCube> Guess I will have to buy another copy of the game
#1319 [15:07] <ZeyCube> Mojang customer service is really horrible
#1320 [15:07] <Clock> barry_, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
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#1325 [15:08] <barry_> okay thanks mate but how do you downgrate to windows 7 or cant i ask it here?
#1326 [15:08] <galactikitty2> I'm trying to get redeem code for minecraft windows 10 but nothing shows. What do i do?
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#1328 [15:08] <Clock> ??> barry_ win/downgrade
#1329 [15:08] <Absol> barry_: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1333 [15:10] <felipegames_> pot
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#1340 [15:22] <greenhut> Hi Absol - Sent my two transaction IDs in. Do you know how long it will take to get a response? kids are trying to play with each other.
#1341 [15:22] <Clock> greenhut: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1342 [15:23] <greenhut> Ugh so days. Any way to do this in an automated fashion?
#1343 [15:23] <Clock> nope
#1344 [15:23] <Bugboy1028> nope
#1345 [15:24] <greenhut> ok. thanks.
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#1351 [15:30] <barry_> if i want to downgrade it to another windows i typ ''ms-settings:recovery" and there mmust be the option downgrate to windows 8.1 but there isnt on my pc
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#1355 [15:36] <barry_> [22:34] <barry_> if i want to downgrade it to another windows i typ ''ms-settings:recovery" and there mmust be the option downgrate to windows 8.1 but there isnt on my pc\
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#1359 [15:38] <benh11> I have forge installed and a lot of mods work but the XRay mod seems to not be compatible and I have to use it separately. Any way I can fix this??
#1360 [15:38] <Grunt> mine too
#1361 [15:39] <benh11> I only use it on single player and I want to use it with lumberjack mod but i cant
#1362 [15:39] <Grunt> I got a server
#1363 [15:39] <DeafieGamer> ??> benh11 mods
#1364 [15:39] <Absol> benh11: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1365 [15:39] <Absol> benh11: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1366 [15:40] <benh11> thank you
#1367 [15:40] <Grunt> benh11: hi
#1368 [15:41] <barry_> if i want to downgrade it to another windows i typ ''ms-settings:recovery" and there mmust be the option downgrate to windows 8.1 but there isnt on my pc
#1369 [15:41] <Grunt> server name esy it's mm ip s6.instantmcpe.Com port 35985
#1370 [15:42] <Grunt> § 4 hi
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#1373 [15:46] <mrhiddes> Hi there, im not sure if this is the right place to be for this question but I have been trying to log in on my minecraft account but I forgot my password so then i try to recover it with the email i used back in 2012 but there never comes and email... :( I am 100% certain it is the right email since i still have the email were I am being thankd for purchasing minecraft.
#1374 [15:48] * Littlewolf35 [Littlewolf35@notlogged] has joined #minecrafthelp
#1375 [15:48] <Clock> ??> mrhiddes account/send-email
#1376 [15:48] <Absol> mrhiddes: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1377 [15:48] <Absol> mrhiddes: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1378 [15:49] <Littlewolf35> My minecraft keeps crashing. How do I fix it?
#1379 [15:49] <mrhiddes> thanks a bunch!
#1380 [15:49] * stevelongcake [stevelongcake@notlogged] has joined #minecrafthelp
#1381 [15:49] <Clock> ??> Littlewolf35 launcher/game-output
#1382 [15:49] <Absol> Littlewolf35: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1383 [15:49] <Absol> Littlewolf35: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1384 [15:49] <Clock> barry_, then you need to reinstall windows from scratch
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#1386 [15:50] <stevelongcake> Hi
#1387 [15:50] <stevelongcake> I downloaded PureBDCraft and now its crashing my game what should I do??
#1388 [15:51] <Clock> stevelongcake, remove it?
#1389 [15:51] <stevelongcake> It wont let me in
#1390 [15:51] <Clock> stevelongcake, then manually find the resource pack folder and remove it from there
#1391 [15:52] <stevelongcake> Even though its in my game? I cant even access it.
#1392 [15:52] <barry_> what is scratch sorry for my enlish im from the netherlands
#1393 [15:53] <Clock> stevelongcake, it's not in your game, it's in a folder outside of the game
#1394 [15:53] <Clock> barry_, a fresh installation
#1395 [15:54] <barry_> how can i do that
#1396 [15:54] <Clock> barry_, if you don't know how to do that, ask a professional, installing windows is beyond the scope of this channel
#1397 [15:54] <barry_> okay sorry
#1398 [15:56] <stevelongcake> I cant find it on my desktop How do I access it?
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#1401 [15:57] <Clock> ??> stevelongcake launcher/.minecraft
#1402 [15:57] <Absol> stevelongcake: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#1403 [15:58] <Noah> Hello, I need some help with account problems.
#1404 [15:58] <Littlewolf35> http://paste.ubuntu.com/14362691/plain/
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#1406 [15:59] <stevelongcake> It works now!! Thanks!
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#1409 [15:59] <Clock> Littlewolf35, issue with antivirus/firewall
#1410 [15:59] <Buck598> Hi can anyone help me?
#1411 [16:00] <Clock> ??> Littlewolf35 tools/hjt
#1412 [16:00] <Absol> Littlewolf35: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1413 [16:00] <Absol> Littlewolf35: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1414 [16:00] <Clock> Littlewolf35, follow Absol's instructions^
#1415 [16:00] <Noah> May I please get some help? I am having problems with my Minecraft accounts. I have two.
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#1418 [16:02] <Clock> Noah, we can try to help, but account issues should be taken up with mojang, only they have access to that kind of information
#1419 [16:02] <Noah> Ok
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#1421 [16:02] <Buck598> Clock, could you help me please?
#1422 [16:02] <Buck598> I recently updated to windows 10 and i am having an issue launching the game. After pressing "Play", a crash error appears and says that there is a problem with my drivers. Look at this : http://paste.ubuntu.com/14362731/
#1423 [16:03] <Jose0910> When I go open Minecraft i get a missage that say: 'Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to rinstall Minecraft.
#1424 [16:03] <Clock> Buck598, your graphics card is not supported on windows 10, downgrade to windows 7 or get a new computer
#1425 [16:03] <Littlewolf35> What program do I run?
#1426 [16:03] <Clock> Littlewolf35, the one Absol told you to run
#1427 [16:03] <Clock> ??> Jose0910 dl/win/alternate
#1428 [16:03] <Absol> Jose0910: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
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#1431 [16:04] <Buck598> How can i play minecraft with my graphic card on windows 7 and not on windows 10?
#1432 [16:04] <Stacey2004uk> Hi I am having a problem with my minecraft pe
#1433 [16:05] <Stacey2004uk> I can't collect snow
#1434 [16:05] <Stacey2004uk> Can you help?
#1435 [16:05] <Clock> Buck598, because your graphics card is supported on windows 7, but not on win 10
#1436 [16:05] <frustrtdmom> i have reset my password 5 million times and every time I try and log in, it tells me that the password is incorrect
#1437 [16:05] <Jose0910> this launcher does not open
#1438 [16:05] <Clock> Stacey2004uk, do you use a shovel?
#1439 [16:06] <Clock> ??> frustrtdmom login/throttle
#1440 [16:06] <Absol> frustrtdmom: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1441 [16:06] <Absol> frustrtdmom: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1442 [16:06] <Buck598> ok... thanks for your help
#1443 [16:06] <Stacey2004uk> Yes I've tried every type
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#1445 [16:06] <frustrtdmom> thanks, will try this
#1446 [16:06] <frustrtdmom> over and out
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#1448 [16:06] <Jose0910> Clock, I'm Jose0910, before I spoke with you
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#1450 [16:06] <vacca> who is italian?
#1451 [16:06] <Clock> ??> vacca lang/it
#1452 [16:06] <Absol> vacca: Parliamo solo Inglese qui. Puoi usare, se vuoi, un traduttore come https://translate.google.com/#it/en
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#1454 [16:07] <vacca> okok
#1455 [16:07] <Clock> Jose0910, yes, so the alternative does not open at all after double-clicking?
#1456 [16:07] <vacca> wait a minute
#1457 [16:07] * bambam1588 [bambam1588@notlogged] has joined #minecrafthelp
#1458 [16:07] <vacca> i have a question
#1459 [16:07] <Jose0910> no
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#1461 [16:07] <Clock> ??> Jose0910 win/java/reinst
#1462 [16:07] <Absol> Jose0910: You need to reinstall Java.
#1463 [16:07] <Absol> Jose0910: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#1464 [16:08] <vacca> ho creato un server spigot con dentro una mappa CTM Sea Of Flames, solo che quando ho creato il server, dentro a esso, si sono create altre cartelle come "world_the:nether" e "world_the_end"... come faccio ad eliminare definitivamente quelle due cartelle?? perchè quando vado negli ultimi dungeon della mappa (sea of flames) che sono nel nether, invece di portarmi nel nether della mappa, mi porta in quello principale, e non so pro
#1465 [16:08] <vacca> I created a server spigot containing a map CTM Sea Of Flames, only that when I created the server, inside it, you are creating any folder as "world_the: nether" and "world_the_end" ... how can I permanently delete those two folders ?? because when I go in the last dungeon map (sea of flames) that are in the nether, instead of bringing in nether the map, takes me to the main one, and I do not know how to do ..AIUTATEMI, I need an a
#1466 [16:09] <Jose0910> but when I try desccargsrme java 8 it gives me error 1603 and me I can not download
#1467 [16:09] <Jose0910> download it*
#1468 [16:10] <Clock> Jose0910, sounds like some virus/malware is still on your computer
#1469 [16:10] <Clock> ??> Jose0910 av/malwarebytes
#1470 [16:10] <Absol> Jose0910: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1471 [16:10] <Absol> Jose0910: Download it here: http://www.malwarebytes.org/
#1472 [16:10] <Clock> Jose0910, try doing a scan with another program^
#1473 [16:11] <vacca> oh diocca rispondete
#1474 [16:11] <Clock> Jose0910, but if that does not work i can only suggest a reinstallation of windows to get rid of any unwanted programs
#1475 [16:11] <Littlewolf35> http://paste.ubuntu.com/14362840/
#1476 [16:12] <Clock> Littlewolf35, uninstall mcafee, it blocks minecraft
#1477 [16:12] <Clock> ??> Littlewolf35 av/mcafee/unistall
#1478 [16:12] <Clock> ??> Littlewolf35 av/mcafee/uninstall
#1479 [16:12] <Absol> Littlewolf35: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1480 [16:13] <Franckf> Heya
#1481 [16:13] <Franckf> I still haven't resolved my TDR issue sadly, i've been checking my system but i still haven't found anything relevant to my case. Anyone here who experienced a TDR error?
#1482 [16:14] * vacca [vacca@notlogged] has quit. (Quit: Web client closed)
#1483 [16:14] <Jose0910> To reinstall windows would have to buy it , because I tried it and said I needed a disk or usb
#1484 [16:14] <Littlewolf35> But Mcafee is my antivirus software. So what you are saying is I can't use minecraft with mcafee?
#1485 [16:14] <Clock> Littlewolf35, yes, we recommend using avast! instead
#1486 [16:14] <Clock> ??> Littlewolf35 av/avast
#1487 [16:14] <Absol> Littlewolf35: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1488 [16:14] <Franckf> I heard avast causes BSODs
#1489 [16:14] <Franckf> Wait, Absol is a bot?
#1490 [16:15] <Clock> ??> Franckf bot
#1491 [16:15] <Absol> Franckf: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1492 [16:15] <Franckf> Damn,nice bot
#1493 [16:15] <Franckf> Well anyway, Clock do you have any experience with TDR errors?
#1494 [16:15] <Franckf> I'm looking for help since 2 days with no luck
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#1496 [16:16] <Clock> Franckf, sorry, never heard of a "tdr error"
#1497 [16:16] <Franckf> Pratically my graphic card literally dies
#1498 [16:16] <Franckf> Like, i'm running at 100 fps, all normal,then it just..like disconnects
#1499 [16:16] <Franckf> I've ran a program to check it and all the stuff related to it,temperature,use etc go to 0
#1500 [16:17] <guy_> I can't play minecraft ?
#1501 [16:17] <Franckf> Till it reboots
#1502 [16:17] <Franckf> I got no idea at all about what could cause it...
#1503 [16:17] <Jose0910> Clock, I remove malware
#1504 [16:17] <guy_> Can you guys help me please?
#1505 [16:17] <Clock> Franckf, hmm, i get it now, have you tried lowering minecraft's video settings to see if it helps?
#1506 [16:18] <Clock> guy_, "i can't play minecraft" does not tell us anything
#1507 [16:18] <Franckf> I did, i've lowered/disabled everything possible(I play on FTB through,but this problem didn't happen since the first day i started playing but after a week and half)
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#1509 [16:18] <Franckf> And i've noticed something really weird,too.
#1510 [16:19] <Franckf> When i use my bow, a Bow of Bone from Thaumcraft, i am guaranteed to crash in a few seconds after its use.
#1511 [16:19] <GreyVulpine> Franckf - Have you tried minecraft without optifie?
#1512 [16:19] <guy_> If I click on the play button, I go to a new site : http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
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#1514 [16:19] <GreyVulpine> Franckf - Or even without mods?
#1515 [16:19] <Franckf> Otherwise i can also crash normally, and yes,since I never used optifine
#1516 [16:19] <Jose0910> I remove all the virus/malware, and what do I do now?
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#1518 [16:19] <Franckf> I didn't try with no mods yet...I'll go try, could Multiplayer be a factor?Should i try to play on a server for a while?
#1519 [16:19] * dice_ [dice_@notlogged] has quit. (Client Quit)
#1520 [16:20] <Clock> Jose0910, try minecraft again, but if it still does not work, i can only suggest a clean windows installation
#1521 [16:20] <Jose0910> but, what version of java download?
#1522 [16:20] <Jose0910> what version of java I have to download
#1523 [16:20] <Jose0910> ?
#1524 [16:22] <Clock> Jose0910, if your computer is 64-bit - then that version
#1525 [16:23] <Jose0910> I have the error 1603
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#1527 [16:27] <Franckf> normal minecraft seems fine,but it may just be because modded minecraft is more..resource expensive,i guess
#1528 [16:27] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1529 [16:28] <ImCB> I just got my PC, and it tells me my graphic drivers aren't working... I've done everything it said to do, and nothing has worked.. :(
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#1532 [16:31] <cashmotto> Could someone help me please. I have just got minecraft, went to play it and it saying to update my driver. There is no update for my driver and my laptop does have the requirements to run the game as I used to play it before.
#1533 [16:34] * Caden [Caden@notlogged] has joined #minecrafthelp
#1534 [16:34] <Caden> Hello, I am having troubles logging into my minecraft account.
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#1536 [16:35] <Franckf> wait
#1537 [16:35] <Franckf> nvm it just happened with normal minecraft too..tdr error..
#1538 [16:35] <Franckf> Any idea GreyVulpine ?
#1539 [16:36] <Franckf> and -weirdly enough- exactly when i used a bow
#1540 [16:36] <GreyVulpine> Look in Window's Event viewer, see if there's any entries in there corresponding to the times that it crashes?
#1541 [16:36] <Franckf> in the launcher,the last thing is "[23:34:53] [Client thread/INFO]: [CHAT] 9 minutes to match end."
#1542 [16:36] <Franckf> literally a chat message,nothing else
#1543 [16:36] <Franckf> or do you mean something else..?
#1544 [16:36] <GreyVulpine> No, something else
#1545 [16:37] <GreyVulpine> Eventvwr.msc in run command in windows
#1546 [16:37] <Franckf> opened..what exactly should i look for..?
#1547 [16:37] * Jose0910 [Jose0910@notlogged] has quit. (Quit: Web client closed)
#1548 [16:37] <Franckf> Never used this thing
#1549 [16:38] <GreyVulpine> Open up either System or Application logs. Check timestamps, look for red.
#1550 [16:38] <GreyVulpine> Probably System.
#1551 [16:38] <Franckf> i think i found one related to my nvidia
#1552 [16:38] <Franckf> in errors
#1553 [16:38] <Franckf> lemme see
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#1555 [16:39] <Franckf> yeah..i opened it, "A TDR has been detected. The application must close."
#1556 [16:39] <Franckf> actually this is a bit clearer: A TDR has been detected. The application must close. Error code: 7 (pid=2328 tid=3092 javaw.exe 64bit) Visit http://nvidia.custhelp.com/app/answers/detail/a_id/3633 for more information.
#1557 [16:39] <wolfanite> i am following this tutorial and it says read on but nothing is avalable
#1558 [16:40] <GreyVulpine> Huh.
#1559 [16:40] <Franckf> do you need an exact value or what?
#1560 [16:40] <GreyVulpine> So, definitely something to do with the nvidia drivers then
#1561 [16:40] <Franckf> i don't have any clue if this can be helpful anyhow
#1562 [16:41] <Franckf> Yea but i updated them
#1563 [16:41] * Gustavo [Gustavo@notlogged] has joined #minecrafthelp
#1564 [16:41] <Franckf> Like,i used the Clean update thingy
#1565 [16:41] <Gustavo> an
#1566 [16:41] <Gustavo> oiii]
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#1568 [16:41] <wolfanite> is anyone able to help out?
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#1570 [16:42] <Franckf> wait!
#1571 [16:42] <Franckf> Greyvulpine i just found this
#1572 [16:42] <Franckf> Il driver video nvlddmkm ha smesso di rispondere ed è stato correttamente ripristinato.
#1573 [16:42] <GreyVulpine> Er, what?
#1574 [16:42] <Franckf> It's in italian,so translated it'd be "video driver "nvlddmkm" stopped answering and has been restarted correctly
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#1576 [16:42] <Franckf> i assume the issue is with this weird nvlddmkm?
#1577 [16:43] <GreyVulpine> nv is nvidia
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#1586 [16:48] * Caden [Caden@notlogged] has joined #minecrafthelp
#1587 [16:49] <Caden> Can anyone help me log into minecraft?
#1588 [16:50] <Anna> Caden: how exactly can't you log in?
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#1590 [16:51] * DawsSelfiezSD [DawsSelfiezSD@notlogged] has joined #minecrafthelp
#1591 [16:51] <Caden> I try to log into minecraft with my email and password, like always.
#1592 [16:51] <Caden> It says I got my password wrong.
#1593 [16:51] <DawsSelfiezSD> Hello i have a error java.lang.NullPointerException: group
#1594 [16:51] <Caden> I've tried multiple times, changed my password, etc. Won't let me log in.
#1595 [16:51] <Caden> I even tried logging into my other account, didn't let me log into that account either.
#1596 [16:52] <DawsSelfiezSD> My kjava.lang.NullPointerException: group when i join a server
#1597 [16:52] <DawsSelfiezSD> java.lang.NullPointerException: group
#1598 [16:52] * arturoanimatroni [arturoanimatroni@notlogged] has joined #minecrafthelp
#1599 [16:52] <HIHI> Hi, I used about 15 Eye of Ender in order to find the Portal, it always shows the same spot, but there is nothing!!!! PLS HELP!!!!!
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#1602 [16:53] <HIHI> Hi, I used about 15 Eye of Ender in order to find the Portal, it always shows the same spot, but there is nothing!!!! PLS HELP!!!!!
#1603 [16:53] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 192 seconds)
#1604 [16:53] <HIHI> Hi, I used about 15 Eye of Ender in order to find the Portal, it always shows the same spot, but there is nothing!!!! PLS HELP!!!!!
#1605 [16:53] <HIHI> Hi, I used about 15 Eye of Ender in order to find the Portal, it always shows the same spot, but there is nothing!!!! PLS HELP!!!!!
#1606 [16:53] <HIHI> Hi, I used about 15 Eye of Ender in order to find the Portal, it always shows the same spot, but there is nothing!!!! PLS HELP!!!!!
#1607 [16:53] * Absol kicked HIHI from #minecrafthelp (Reason: IHI :Stop spamming)
#1608 [16:53] <Clock> ??> Caden login/throttle
#1609 [16:53] <Absol> Caden: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1610 [16:54] <Absol> Caden: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1611 [16:54] <Clock> ??> DawsSelfiezSD tools/hjt
#1612 [16:54] <Absol> DawsSelfiezSD: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1613 [16:54] <Absol> DawsSelfiezSD: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1614 [16:54] <Clock> DawsSelfiezSD, please follow Absol's instructions^
#1615 [16:54] <Caden> Thank you. I will be back if it doesn't work. :)
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#1618 [16:55] <Caden> When I change my password, can I change it to what it normally was? Or would that effect anything?
#1619 [16:55] * pedrinho [pedrinho@notlogged] has quit. (Client Quit)
#1620 [16:55] <HIHIII> Hi, I used about 15 Eye of Ender in order to find the Portal, it always shows the same spot, but there is nothing!!!! PLS HELP!!!!!
#1621 [16:55] <Clock> Caden, you can change it to whatever you want, as long as you can remember it ;)
#1622 [16:56] <Caden> Thanks. So just wait 3 hours, then log in again? That should work?
#1623 [16:56] <Clock> Caden, yes
#1624 [16:56] <Caden> Okay. Thanks so much for the help <3
#1625 [16:56] <Clock> HIHIII, which version of minecraft was your world created in?
#1626 [16:57] * matheus [matheus@notlogged] has quit. (Client Quit)
#1627 [16:57] <DawsSelfiezSD> Absol i am using a malwere remover
#1628 [16:58] * Franckf [Franckf@notlogged] has quit. (Ping timeout: 204 seconds)
#1629 [16:58] <DawsSelfiezSD> Can it be something with no download?
#1630 [16:58] <HIHIII> Clock, I m using the PS4 version
#1631 [16:59] * DawsSelfiezSD [DawsSelfiezSD@notlogged] has quit. (Quit: Web client closed)
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#1633 [16:59] <DawsSelfiezSD> How do you fix java.lang.NullPointerException: group
#1634 [17:00] <Clock> HIHIII, then I'm guessing through the update world generation changed and the strongholds are no longer in that spot anymore
#1635 [17:00] <DawsSelfiezSD> Clock java.lang.NullPointerException: group fx?
#1636 [17:00] <Clock> DawsSelfiezSD, issue with antivirus/firewall/malware
#1637 [17:01] <DawsSelfiezSD> Could u help me
#1638 [17:01] <Clock> DawsSelfiezSD, which antivirus are you using?
#1639 [17:01] <DawsSelfiezSD> Windows Defender
#1640 [17:01] <HIHIII> Clock, what can I do now to find it?
#1641 [17:01] <Clock> DawsSelfiezSD, and nothing else?
#1642 [17:01] <DawsSelfiezSD> No nothen
#1643 [17:02] <Clock> DawsSelfiezSD, and which malware remover are you using?
#1644 [17:02] <DawsSelfiezSD> dont have one
#1645 [17:02] <Clock> DawsSelfiezSD, 5 min ago you told Absol that you use one...
#1646 [17:03] <DawsSelfiezSD> No....
#1647 [17:03] <DawsSelfiezSD> i did have one
#1648 [17:03] <DawsSelfiezSD> called Malwere Bytes
#1649 [17:03] <Clock> DawsSelfiezSD, ok, did you do a scan with that?
#1650 [17:03] * ItalicAlec [ItalicAlec@notlogged] has joined #minecrafthelp
#1651 [17:04] <DawsSelfiezSD> i did but i ave to re install
#1652 [17:04] <DawsSelfiezSD> BRB PEEPEE
#1653 [17:05] <DawsSelfiezSD> Back
#1654 [17:05] <ItalicAlec> Hi. I've just setup a new Minecraft Server running 1.8.3 (on Synology NAS). Correct port open but cannot log in using client. Client says "java.netConnectException: Connection Refused. I can see in the logs the connection then disconnection. I've added my name to ops.txt. What am I missing?
#1655 [17:05] <DawsSelfiezSD> Clock i dont understand
#1656 [17:05] <Clock> ??> DawsSelfiezSD av/adwcleaner
#1657 [17:05] <Absol> DawsSelfiezSD: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1658 [17:05] <Absol> DawsSelfiezSD: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1659 [17:06] <Clock> DawsSelfiezSD, try running a scan with adwcleaner^
#1660 [17:06] <HIHIII> Clock, you said through the update world generation changed and the strongholds are no longer in that spot anymore, what can i do now to find it?????
#1661 [17:06] <DawsSelfiezSD> Ok i will be back if it did not work
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#1664 [17:07] <Clock> HIHIII, sorry i don't know
#1665 [17:08] <DawsSelfiezSD> Clock how do u apply for mc admin?
#1666 [17:08] * DawsSelfiezSD [DawsSelfiezSD@notlogged] has joined #minecrafthelp
#1667 [17:09] <DawsSelfiezSD> Clock i just restarted my pc
#1668 [17:09] <DawsSelfiezSD> and did a scan
#1669 [17:09] <Clock> any changes with minecraft?
#1670 [17:09] <DawsSelfiezSD> idk let me look
#1671 [17:10] * vcb [vcb@notlogged] has quit. (Ping timeout: 204 seconds)
#1672 [17:10] <DawsSelfiezSD> And do you know how to aplly for minecraft admin?
#1673 [17:10] <DawsSelfiezSD> Its downloading run time
#1674 [17:11] <DawsSelfiezSD> I might do a factory reset on my pc
#1675 [17:11] <DawsSelfiezSD> but idk how
#1676 [17:12] * HIHIII [HIHIII@notlogged] has quit. (Ping timeout: 204 seconds)
#1677 [17:12] <Clock> DawsSelfiezSD, minecraft admin?
#1678 [17:12] <DawsSelfiezSD> yes
#1679 [17:13] <DawsSelfiezSD> AFK
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#1686 [17:14] <Goldendragon507> Hello
#1687 [17:14] <Goldendragon507> I need help
#1688 [17:14] <XenozillaComebak> Hi
#1689 [17:14] <luansantos> ola
#1690 [17:14] <XenozillaComebak> What do you need help with?
#1691 [17:14] <Goldendragon507> I can't go on twitch
#1692 [17:14] <garrett_> what would i do if i forget ny secruity questions
#1693 [17:14] <XenozillaComebak> That's a Twitch problem, not Minecraft. But anyways, what's the problem?
#1694 [17:14] <Goldendragon507> I try to do so but I can't lifestream my twitch
#1695 [17:14] <luansantos> eu queria entrar no minecraft
#1696 [17:14] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#1697 [17:15] <luansantos> #minecrafthelp
#1698 [17:15] <Goldendragon507> Help please
#1699 [17:15] <garrett_> is there some way i can change my secruite questions
#1700 [17:15] <XenozillaComebak> Yes.
#1701 [17:15] <Goldendragon507> I already log in with my email account zoo.
#1702 [17:15] <Goldendragon507> Soo*
#1703 [17:15] <XenozillaComebak> You can have Mojang send an email to you to reset the security questions.
#1704 [17:15] <garrett_> ok
#1705 [17:15] <XenozillaComebak> I don't remember how, but they can.
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#1707 [17:16] <XenozillaComebak> Goldendragon507, you have a problem with Twitch, not Minecraft.
#1708 [17:16] <Goldendragon507> Xenoz It says to migrate my account though.
#1709 [17:17] <XenozillaComebak> OHHH
#1710 [17:17] <XenozillaComebak> Now I know what you mean
#1711 [17:17] <Goldendragon507> lol
#1712 [17:17] <XenozillaComebak> But if you can't log onto Twitch, that's their problem, not Minecraft's.
#1713 [17:17] <XenozillaComebak> *into
#1714 [17:17] <Clock> Goldendragon507, what is your minecraft ingame username?
#1715 [17:18] <Goldendragon507> I already lined it onto mojang.com or whatever lol
#1716 [17:18] * hola [hola@notlogged] has joined #minecrafthelp
#1717 [17:18] <Goldendragon507> It linked just the game keeps saying to migrate the account...
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#1719 [17:18] <Clock> ??> Goldendragon507 launcher/relog
#1720 [17:18] <Absol> Goldendragon507: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1721 [17:18] <Goldendragon507> do what?
#1722 [17:18] <Goldendragon507> Okay let me try
#1723 [17:19] <Goldendragon507> Logging in again
#1724 [17:19] <XenozillaComebak> brb
#1725 [17:20] <XenozillaComebak> mk back
#1726 [17:20] <Goldendragon507> 'Logged in works.
#1727 [17:21] <Goldendragon507> Now how to actually start the broadcast?
#1728 [17:21] <XenozillaComebak> F6
#1729 [17:21] <XenozillaComebak> I think
#1730 [17:21] <Goldendragon507> Yup
#1731 [17:21] <XenozillaComebak> Working?
#1732 [17:22] * LilDaddy [LilDaddy@notlogged] has joined #minecrafthelp
#1733 [17:22] <Goldendragon507> Abu=out to check
#1734 [17:22] <XenozillaComebak> k
#1735 [17:23] <LilDaddy> What is the easiest and fastest way to make the whole map grass
#1736 [17:23] <XenozillaComebak> WorldEdit
#1737 [17:23] <Goldendragon507> I guess I need to downed sound flower or something lol
#1738 [17:23] <Goldendragon507> Download
#1739 [17:23] <XenozillaComebak> Or, make a custom world in the Customize world option.
#1740 [17:24] <LilDaddy> I play on PS3 edition can I still customize the world?
#1741 [17:24] <XenozillaComebak> No.
#1742 [17:24] <XenozillaComebak> WAIT YES
#1743 [17:24] <LilDaddy> how?
#1744 [17:24] <XenozillaComebak> I play on Xbox 360 (which is quite similar) and they added a new Customize Superflat option
#1745 [17:25] <LilDaddy> Where would I find that
#1746 [17:25] * luansantos [luansantos@notlogged] has quit. (Quit: Web client closed)
#1747 [17:25] <XenozillaComebak> Make your world Superflat
#1748 [17:25] <LilDaddy> How do I do that like when I go to create a world what do I do from there
#1749 [17:25] * DawsSelfiezSD [DawsSelfiezSD@notlogged] has quit. (Ping timeout: 204 seconds)
#1750 [17:26] <XenozillaComebak> Then under Superflat, Bonus Chest, and Host Privileges, you will find Customize Superflat I think
#1751 [17:26] <XenozillaComebak> Do you have the latest update?
#1752 [17:26] <LilDaddy> Yeah and thanks I'll try it out
#1753 [17:26] <XenozillaComebak> No problem
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#1760 [17:32] <TheTimeWulf> Hi, I believe my account has been stolen. I'd like to note that I have changed my password at least twice, but I still cannot login to my Mojang or Minecraft account at all
#1761 [17:33] <rymate1234> how many times have you attempted to login?
#1762 [17:35] <TheTimeWulf> Around seven at least
#1763 [17:35] * Snowman732 [Snowman732@notlogged] has joined #minecrafthelp
#1764 [17:36] <rymate1234> ah right
#1765 [17:36] <rymate1234> mojang throttles logins after 3 failed attempts
#1766 [17:36] <rymate1234> you'll have to wait 3 hours, then try again
#1767 [17:36] <TheTimeWulf> When should I try again?
#1768 [17:37] <rymate1234> in at least 3 hours times
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#1770 [17:37] <TheTimeWulf> Yikes, okay. And if it should fail again?
#1771 [17:38] <GreyVulpine> Which is why you'll want to wait 3 hours, reset your password, then try minecraft
#1772 [17:38] * HI [HI@notlogged] has joined #minecrafthelp
#1773 [17:38] <TheTimeWulf> Okay. I'll come back if it happens again. Thank you
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#1780 [17:46] <pcdavid95> So, I've trying to re-download Minecraft after being away for a few years. I just reset my password for the account I use and when I go to log in on the Minecraft website, it says that that email or password are not recognised but I know that they are correct. Can anyone help?
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#1782 [17:47] <Sm0ke> I have the windows version of the server (Minecraftserver.1.8.8) and I'm wondering how I can install MODS to the server. Can anyone help me?
#1783 [17:48] <GreyVulpine> Mods are not supported by the vanilla version of the server.
#1784 [17:48] <Sm0ke> So I would have to create a linux version?
#1785 [17:49] <GreyVulpine> You would need to locate a third-party modded server executable to do so
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#1788 [17:51] <ItalicAlec> Fresh install of minecraft and am getting java exception Connection Refused. Port is open. Client is pointing to correct version number. Any advice?
#1789 [17:51] <R_The_Awesome> hello
#1790 [17:52] * R_The_Awesome [R_The_Awesome@notlogged] has quit. (Client Quit)
#1791 [17:52] <pcdavid95> The Minecraft website is refusing my correct username and password. I've just reset my password so I know it's correct
#1792 [17:52] * myeea [myeea@notlogged] has joined #minecrafthelp
#1793 [17:52] <myeea> hello? is anyone there
#1794 [17:53] <myeea> i jsut had to connect my alpha minecraft acount to a new mojang account to run the server threw mojang
#1795 [17:53] <myeea> and now i cant log in wiht my account at all
#1796 [17:54] * LforLeeeeeeee [LforLeeeeeeee@notlogged] has joined #minecrafthelp
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#1800 [17:54] <R_The_Awesome> i need help
#1801 [17:54] <LforLeeeeeeee> Hey there, looking for help
#1802 [17:54] <R_The_Awesome> yes
#1803 [17:55] <LforLeeeeeeee> i'm looking for help too
#1804 [17:55] <R_The_Awesome> lol
#1805 [17:55] <pcdavid95> keith_mary88@hotmail.com
#1806 [17:55] <pcdavid95> oops ahah
#1807 [17:55] <pcdavid95> The Minecraft website is refusing my correct username and password. I've just reset my password so I know it's correct
#1808 [17:55] <R_The_Awesome> i need help my minecraft hes been cras
#1809 [17:55] <LforLeeeeeeee> mine is saying pixel format not accelerated
#1810 [17:56] * Crystal|AFK is now known as CrystalMare
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#1813 [17:56] <LforLeeeeeeee> can anybody here help?
#1814 [17:57] * Littlewolf35 [Littlewolf35@notlogged] has joined #minecrafthelp
#1815 [17:57] <Littlewolf35> What is the best way to remove mcafee form my laptop?
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#1822 [17:58] <Extreme> ??> pcdavid95 login/throttle
#1823 [17:58] <Absol> pcdavid95: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1824 [17:58] <Absol> pcdavid95: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1830 [18:01] <pcdavid95> Ok, thank you! I'll give it a go tomorrow!
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#1832 [18:01] <LforLeeeeeeee> anyone have help advice for me?
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#1835 [18:07] <Littlewolf35> What is the best way to completely remove mcafee from my laptop?
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#1838 [18:11] * pcdavid95 [pcdavid95@notlogged] has quit. (Quit: Web client closed)
#1839 [18:11] <Clock> ??> Littlewolf35 av/mcafee/uninstall
#1840 [18:11] <Absol> Littlewolf35: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
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#1850 [18:14] <Hawk> client keeps crashing
#1851 [18:14] <Nayllik> I have a problem my game crash when I start a world and i cannot see the servers
#1852 [18:15] <Colin> I wanna refund, can I?
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#1855 [18:15] <Clock> ??> Colin account/refund
#1856 [18:15] <Absol> Colin: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1857 [18:15] <Hawk> java.lang.AbstractMethodError: shedar.mods.ic2.nuclearcontrol.tileentities.TileEntityRemoteThermo.demandedEnergyUnits()D
#1858 [18:16] <Clock> ??> Hawk mods
#1859 [18:16] <Absol> Hawk: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1860 [18:16] <Absol> Hawk: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1861 [18:16] <Colin> thx
#1862 [18:16] * F_F [F_F@notlogged] has joined #minecrafthelp
#1863 [18:16] <Hawk> i cant contact them they dont reply
#1864 [18:16] <Hawk> when i place down a block it crashes my game
#1865 [18:16] <FoRkorv> Hello Retards´ Help me with Minecraft NOW OR FUSHRODAAH
#1866 [18:17] <Clock> ??> Hawk mods/!
#1867 [18:17] * Destroiergaa [Destroiergaa@notlogged] has joined #minecrafthelp
#1868 [18:17] <Absol> Hawk: We do not support mods. Try using a search engine.
#1869 [18:17] * Destroiergaa [Destroiergaa@notlogged] has quit. (Client Quit)
#1870 [18:17] <FoRkorv> Hello Retards´ Help me with Minecraft NOW OR FUSHRODAAH
#1871 [18:17] * WomboZ [WomboZ@notlogged] has joined #minecrafthelp
#1872 [18:17] <Hawk> what do you support its a crash channel isnt it
#1873 [18:17] <FoRkorv> Hello Retards´ Help me with Minecraft NOW OR FUSHRODAAH
#1874 [18:17] * GreyVulpine kicked FoRkorv from #minecrafthelp (Reason: oRkorv :Go away.)
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#1876 [18:17] <Clock> Hawk, this is a vanilla tech support channel
#1877 [18:17] <Hawk> ohh
#1878 [18:17] <Hawk> ohh
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#1880 [18:18] <WomboZ> help me
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#1883 [18:19] <WomboZ> my minecraft says internal exception
#1884 [18:19] <WomboZ> java.lang.nullpointerexception
#1885 [18:19] <WomboZ> why does it say that ?
#1886 [18:19] <GreyVulpine> WomboZ - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1887 [18:20] <WomboZ> okay
#1888 [18:20] * f6f6f6p [f6f6f6p@notlogged] has joined #minecrafthelp
#1889 [18:20] <f6f6f6p> ....
#1890 [18:20] <F_F> Hello I need help. I have really good specs on my computer and somehow, I am getting less than 60 fps. Is there any reason why this is happening?
#1891 [18:21] <f6f6f6p> 等等 有看得懂中文的人咩?
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#1893 [18:21] <F_F> ?
#1894 [18:22] <WomboZ> http://paste.ubuntu.com/14364138/ there u go GreyVulpine
#1895 [18:23] <GreyVulpine> WomboZ - Sorry, we don't support modded minecraft here.
#1896 [18:23] <WomboZ> what u mean ?
#1897 [18:23] * Amiloo928 [Amiloo928@notlogged] has joined #minecrafthelp
#1898 [18:23] <WomboZ> all i got is optifine
#1899 [18:23] <WomboZ> and minimap
#1900 [18:23] <GreyVulpine> WomboZ - You have Forge installed, along with quite a few others
#1901 [18:23] <GreyVulpine> Any one of those can cause your issue.
#1902 [18:23] <WomboZ> whats wrong with forge ?
#1903 [18:23] <WomboZ> oh really ?
#1904 [18:24] * Amiloo928 [Amiloo928@notlogged] has quit. (Client Quit)
#1905 [18:24] <GreyVulpine> Really.
#1906 [18:25] <F_F> +GreyVulpine Hello I need help. I have really good specs on my computer and somehow, I am getting less than 60 fps. Is there any reason why this is happening?
#1907 [18:25] <GreyVulpine> F_F - Specs please,
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#1910 [18:26] <F_F> +GreyVulpine is there anyway I can get u them?
#1911 [18:26] <F_F> Like a program or something?
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#1913 [18:26] <ella> hello
#1914 [18:26] * Newham is now known as SupaHam
#1915 [18:26] <GreyVulpine> F_F - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1917 [18:26] <GreyVulpine> ella - Hello
#1918 [18:27] <ella> my minecraft ran out of "storage" and for some reason the website directions aren't working
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#1920 [18:27] <GreyVulpine> Say again?
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#1922 [18:28] <ella> tthe website directions aren't working for some reason, and I can't play minecraft because It's out of "storage" or something
#1923 [18:28] <F_F> +GreyVulpine here you go http://paste.ubuntu.com/14364199/
#1924 [18:28] <GreyVulpine> Could you give me an exact error?
#1925 [18:29] <ella> it crashes my game when I click "play" on the launcher
#1926 [18:29] <GreyVulpine> ella - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1927 [18:29] <GreyVulpine> F_F - Ah, laptop with dual graphics.
#1928 [18:29] <ella> ok
#1929 [18:30] <GreyVulpine> F_F - Go into your nvidia graphics panel, set it to use your high-powered/high-performance dedicated graphics chipset instead of the intel one
#1930 [18:30] * techno156 [techno156@notlogged] has joined #minecrafthelp
#1931 [18:30] <F_F> Alright
#1932 [18:30] <GreyVulpine> F_F - By default, the nvidia drivers detect java as something that only needs the integrated intel chipset, not your nvidia one.
#1933 [18:31] <F_F> +GreyVulpine is it "Manage 3D Settings"?
#1934 [18:31] <GreyVulpine> Yeah
#1935 [18:32] <F_F> Global or Program Settings?
#1936 [18:32] * pedro_guti [pedro_guti@notlogged] has joined #minecrafthelp
#1937 [18:32] <GreyVulpine> You can do program settings if you want, otherwise, global will affect all programs.
#1938 [18:32] * jerel [jerel@notlogged] has joined #minecrafthelp
#1939 [18:32] <jerel> Hello
#1940 [18:33] <jerel> Can anyone tell me how to install a mod?
#1941 [18:33] <GreyVulpine> We don't assist with mods here. Try the forums.
#1942 [18:33] * f6f6f6p [f6f6f6p@notlogged] has quit. (Quit: Web client closed)
#1943 [18:33] <F_F> Like that?
#1944 [18:33] <F_F> http://prntscr.com/9l2ba9
#1945 [18:34] <jerel> How do I get to the forums
#1946 [18:34] <GreyVulpine> jerel - http://www.minecraftforum.net/
#1947 [18:34] * sammermann [sammermann@notlogged] has joined #minecrafthelp
#1948 [18:34] <sammermann> hey guys i need sme help
#1949 [18:34] * MACARIO10 [MACARIO10@notlogged] has joined #minecrafthelp
#1950 [18:34] <GreyVulpine> F_F - I suppose, try it. launch minecraft, go ingame, press F3 to bring up the debug menu. Look in the upper right to confirm it's using the right video chipset
#1951 [18:35] <ella> GreyVulpine- do I copy the crash report?
#1952 [18:35] <pedro_guti> hi, so i dont know if i can even get any help for this, but i had my minecraft account for a while (a mojang account) but i used my school email address when i created it and now that im no longer in the same school, they deleted my email. so now i have no way of recovering my account. any help?
#1953 [18:35] <GreyVulpine> ella - Please do
#1954 [18:35] <ella> tok
#1955 [18:35] <ella> ok*
#1956 [18:35] <GreyVulpine> pedro_guti - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#1958 [18:35] <pedro_guti> ok, thank you
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#1961 [18:36] <sammermann> for some reason, my 1.7.10 keeps crashing and a foloder called 1.7.10-natives-1263822477263644 keeps comeing back up after i delete it
#1962 [18:36] <sammermann> folder
#1963 [18:36] * MACARIO10 [MACARIO10@notlogged] has quit. (Client Quit)
#1964 [18:36] <GreyVulpine> sammermann - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1965 [18:36] <sammermann> wats url lol
#1966 [18:36] <GreyVulpine> How do you share a website address with somebody?
#1967 [18:37] * HellNAHandbasket [HellNAHandbasket@notlogged] has joined #minecrafthelp
#1968 [18:37] <ella> GreyVulpine- this?
#1969 [18:37] <ella> ---- Minecraft Crash Report ----
#1970 [18:37] <GreyVulpine> ella - Please post it, then give us the address from your browser's address bar
#1971 [18:38] * koenig121 [koenig121@notlogged] has joined #minecrafthelp
#1972 [18:38] <HellNAHandbasket> is there a phone number i can call to verify my neices account so she can play on my realm server, in stead of waiting for a form to be sent to me
#1973 [18:38] * jerel [jerel@notlogged] has quit. (Ping timeout: 204 seconds)
#1974 [18:38] <ella> all it says in the crash report is: "Quite honestly, I wouldn't worry myself about that."
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#1976 [18:38] <koenig121> when i try to connect to a single player or even multiplayer server minecraft crashes
#1977 [18:38] <GreyVulpine> ella - That's not all it says.
#1978 [18:38] <GreyVulpine> koenig121 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1979 [18:38] * HellNAHandbasket [HellNAHandbasket@notlogged] has quit. (Client Quit)
#1980 [18:38] <koenig121> ok
#1981 [18:39] * ar1810 [ar1810@notlogged] has joined #minecrafthelp
#1982 [18:39] <ella> when it crashes my minecraft, below ---- Minecraft Crash Report ----, that's all it says
#1983 [18:39] <sammermann> uh gray how long till my mc is fixxed?
#1984 [18:39] <GreyVulpine> ella - Then please post the entirety of it to http://paste.ubuntu.com
#1985 [18:39] <ella> ok
#1986 [18:39] <F_F> +GreyVulpine http://prntscr.com/9l2d9c
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#1988 [18:39] <GreyVulpine> sammermann - As soon as I can read your minecraft's error report, I can see what's going on and tell you what to do
#1989 [18:40] <sammermann> ok and wat do i name it...
#1990 [18:40] <GreyVulpine> F_F - Bah.. optifine hides it. I don't know how to show it
#1991 [18:40] <ella> when I right click it, it doen't bring up "copy"
#1992 [18:40] <GreyVulpine> ella - Ctrl+A to select all. Ctrl+C to copy. Ctrl+V to paste
#1993 [18:40] <ella> thx
#1994 [18:41] <ella> ok
#1995 [18:41] <F_F> +GreyVulpine What should I do?
#1996 [18:41] <GreyVulpine> F_F - Try global settings
#1997 [18:42] <sammermann> GreyVulpine: what was i suppose to name the text thing
#1998 [18:42] <F_F> In NVIDIA Control Panel?
#1999 [18:42] <GreyVulpine> F_F - Sometimes, for program settings, you'll need to look for Java, instead of the minecraft.exe
#2000 [18:42] <GreyVulpine> F_F - Yes
#2001 [18:42] <GreyVulpine> sammermann - That's up to you
#2002 [18:42] <ella> GreyVulpine- I think it was because of a resource pack, but I don't know how to take it off my minecraft
#2003 [18:42] <sammermann> GreyVulpine: i mean the syntax
#2004 [18:43] <ella> because when I open my mc, it crashes
#2005 [18:43] <GreyVulpine> ella - Alright. Launch minecraft. Before hitting Play, go to "Edit Profile", then "Open Game Dir". Locate the resourcepacks folder, go inside, delete the pack
#2006 [18:43] <GreyVulpine> sammermann - Leave it as is
#2007 [18:43] <ella> omg thx
#2008 [18:43] <ella> so much
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#2011 [18:45] <taffy92> i think mcaffe is now off my laptop whats the next step?
#2012 [18:45] <ella> GreyVulpine- I am sorry that I didn't check that out. I am new to minecraft and just figured out how to download resource packs
#2013 [18:45] <GreyVulpine> taffy92 - Try minecraft
#2014 [18:45] <GreyVulpine> ella - No worries
#2015 [18:45] <ella> thanks again
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#2017 [18:46] <McFluffkins> Hello. I have recently updated my laptop to Windows 10 and when I try to run MineCraft, I get the following error: OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread. I have tried to update my drivers and it says that I have the latest drivers with no issues. Any help would be greatly appreciated.
#2018 [18:46] <GreyVulpine> McFluffkins - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2019 [18:46] <taffy92> it pops up with unable to download minecraft. please try again later still D:
#2020 [18:46] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 192 seconds)
#2021 [18:47] <GreyVulpine> taffy92 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2022 [18:48] <McFluffkins> @GreyVulpine, I have generated a report here: http://paste.ubuntu.com/14364336/
#2023 [18:48] <GreyVulpine> Ah, that's why.
#2024 [18:48] <GreyVulpine> McFluffkins - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#2025 [18:48] <McFluffkins> @GreyVulpine, :(
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#2027 [18:49] <F_F> +GreyVulpine it works Thank you soo much!!
#2028 [18:49] <sammermann> GreyVulpine: heres the link http://paste.ubuntu.com/14364389/
#2029 [18:49] <F_F> You saved my day! :D
#2030 [18:49] <McFluffkins> @GreyVulpine, Thanks for the quick help!
#2031 [18:50] <GreyVulpine> F_F - Glad we could help
#2032 [18:50] <GreyVulpine> sammermann - Ah, you went from 1.8.x to 1.7.10
#2033 [18:51] <sammermann> GreyVulpine: wat do u mean?
#2034 [18:51] <GreyVulpine> sammermann - Launch minecraft. Before hitting Play, go to "edit Profile", then "Open Game Dir". Locate the options.txt file and delete it. Then rerun minecraft
#2035 [18:52] <sammermann> GreyVulpine: i have options and optionsof
#2036 [18:52] <GreyVulpine> Delete options
#2037 [18:52] <sammermann> k
#2038 [18:52] <sammermann> k
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#2040 [18:52] <sammermann> thanks man
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#2042 [18:53] <sammermann> have a good night or day whever u are
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#2048 [18:57] <taffy92> http://paste.ubuntu.com/14364490/
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#2051 [18:58] <GreyVulpine> taffy92 - Looks like you've got some malware on that computer. Could you download and run malwarebytes?
#2052 [18:58] <funebonez> Anyone available that can help me with a server crash issue?
#2053 [18:58] <GreyVulpine> ??> taffy92 av/mbam
#2054 [18:58] <GreyVulpine> ??> taffy92 tools/mbam
#2055 [18:58] <taffy92> what would you reccomend?
#2056 [18:58] <GreyVulpine> taffy92 - https://www.malwarebytes.org/mwb-download/
#2057 [18:59] <mhofferek> I purchased minecraft a few years ago, and then received the beta code, but it only allows me to play the trial version for Windows 10. I can't seem to fix this no matter what I do.
#2058 [19:01] <GreyVulpine> I'm sorry, trial version?
#2059 [19:02] <mhofferek> That's correct. On the marketplace for Windows 10, you can play the trial version of the beta for 90 minutes.
#2060 [19:03] <GreyVulpine> Ah, I see. Did you log into your mojang account at https://account.mojang.com/login to get your windows 10 beta redeem key?
#2061 [19:03] <mhofferek> It's not registering that I've redeemed a free code for copy of the beta from mojang.com
#2062 [19:03] <mhofferek> I did.
#2063 [19:03] <GreyVulpine> Right, that's going to be something we can't really solve here. Either Microsoft's store support, or Mojang will need to straighten that out for you
#2064 [19:04] * Bman4742 [Bman4742@notlogged] has joined #minecrafthelp
#2065 [19:04] <mhofferek> Thanks :)
#2066 [19:04] <GreyVulpine> See: https://help.mojang.com/customer/en/portal/articles/2064007-minecraft-windows-10-edition-beta
#2067 [19:04] <GreyVulpine> Contact links are towards the bottom
#2068 [19:05] <Bman4742> why does my minecraft keep crashing can sombody check it out cause it gave me this ---- Minecraft Crash Report ---- WARNING: coremods are present: TMIForgeLoader (TooManyItems2015_02_14_1.8_Forge.jar) Contact their authors BEFORE contacting forge // Don't do that. Time: 01/01/16 8:03 PM Description: Tesselating block model java.lang.IndexOutOfBoundsException: Index: 2, Size: 1 at java.util.ArrayList.ra
#2069 [19:05] <GreyVulpine> Looks like Forgeloader is crashing your minecraft
#2070 [19:05] <Bman4742> oh really
#2071 [19:06] <Bman4742> i tried it on 1.8.9 and same thing happened
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#2082 [19:19] <aboodtrixx> My friend is having a problem, he can't connect to any server, he tried everything he deleted .miencraft reinstalled minecraft and nothing worked. please help.
#2083 [19:20] <aboodtrixx> ANYONE ?
#2084 [19:21] * Kity_Got_Claws_ [Kity_Got_Claws_@notlogged] has quit. (Client Quit)
#2085 [19:21] <aboodtrixx> PLEASE ANY!
#2086 [19:21] <aboodtrixx> ANYONE!
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#2089 [19:22] * kaka [kaka@notlogged] has joined #minecrafthelp
#2090 [19:22] <JoshyRobot> I need help with buying Minecraft with a prepaid Visa.
#2091 [19:23] <GreyVulpine> Prepaid cards generally do not work with purchasing minecraft.
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#2093 [19:23] <JoshyRobot> Aww, that's too bad. :(
#2094 [19:24] <aboodtrixx> My friend is having a problem, he can't connect to any server, he tried everything he deleted .miencraft reinstalled minecraft and nothing worked. please help.
#2095 [19:24] <GreyVulpine> Has to do with international transaction laws and such.
#2096 [19:24] <GreyVulpine> aboodtrixx - Would be best if he could come here himself.
#2097 [19:24] <aboodtrixx> he's in a call with me
#2098 [19:24] * mattyhowislife [mattyhowislife@notlogged] has joined #minecrafthelp
#2099 [19:25] <JoshyRobot> What servers has he tried?
#2100 [19:25] <GreyVulpine> Troubleshooting computer problems is hard enough. Troubleshooting via a proxy, is a headache I'm not willing to do.
#2101 [19:25] <aboodtrixx> ALL the servers
#2102 [19:25] <JoshyRobot> Nope, say one specific one
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#2105 [19:25] <aboodtrixx> woodycraft.net for example
#2106 [19:26] * ronfeathers [ronfeathers@notlogged] has joined #minecrafthelp
#2107 [19:26] <JoshyRobot> I'm guessing he has the full version, am I correct?
#2108 [19:27] <aboodtrixx> ofcourse
#2109 [19:27] <ronfeathers> Hello! I need to figure out how to verify my kids' accounts. Verification page is giving me "Error! Order could not be processed. Please verify your credit card details" but I'm sure the cards are correct.
#2110 [19:27] <JoshyRobot> What version is he running?
#2111 [19:27] <aboodtrixx> 1.8
#2112 [19:27] <GreyVulpine> ronfeathers - For account issues, please contact Mojang Support
#2113 [19:27] <GreyVulpine> ronfeathers - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#2114 [19:28] <JoshyRobot> What version is the server?
#2115 [19:28] <ronfeathers> @GreyVulpine - thank you
#2116 [19:28] <aboodtrixx> 1.8
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#2118 [19:29] <JoshyRobot> Could be problems with his internet, but probably not seeing as you are in a call with him.
#2119 [19:29] <aboodtrixx> yep
#2120 [19:31] <JoshyRobot> What does it say when he tries to connect?
#2121 [19:31] <aboodtrixx> It won't let him connect
#2122 [19:31] * Michael [Michael@notlogged] has joined #minecrafthelp
#2123 [19:32] <aboodtrixx> shows this
#2124 [19:32] <aboodtrixx> https://www.google.ae/imgres?imgurl=http://i.imgur.com/uhCAacv.png%253F1&imgrefurl=http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2362918-1-8-cant-connect-to-any-server-mac-fixed&h=770&w=1470&tbnid=tfYr8l5agIZB2M:&docid=7Enl3vDWB9f_lM&ei=iSiHVpaPCovkUov1p_gN&tbm=isch&ved=0ahUKEwjW95vS_YnKAhULshQKHYv6Cd8QMwgbKAAwAA
#2125 [19:32] * funebonez [funebonez@notlogged] has quit. (Ping timeout: 204 seconds)
#2126 [19:32] <JoshyRobot> Did he put the name of the server in correctly?
#2127 [19:32] <aboodtrixx> ofcourse
#2128 [19:32] <aboodtrixx> it's his normal server list he uses daily
#2129 [19:32] <aboodtrixx> suddenly they all stopped working
#2130 [19:33] <JoshyRobot> Have you googled this yet?
#2131 [19:33] * ger|off is now known as geraldbrent
#2132 [19:33] * webrosc would put money on it being av or firewall
#2132 [19:33] <Michael> Minecraft is crashing, I cant find the error: Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#2133 [19:34] <JoshyRobot> Oh, that could be it, what webrosc said. Or it could be an infection
#2134 [19:34] <webrosc> aboodtrixx, what av is he using?
#2135 [19:34] <aboodtrixx> av?
#2136 [19:34] <JoshyRobot> antivirus
#2137 [19:35] <JoshyRobot> avast, malwarebytes, mcafee
#2138 [19:35] <Michael> Anyone?
#2139 [19:35] * sanic5_ [sanic5_@notlogged] has joined #minecrafthelp
#2140 [19:35] <webrosc> or are ou having the issue? notmally the peerson with the issue comes here to save time/effort so people can work direct and not via a proxy
#2141 [19:35] <aboodtrixx> just a sec
#2142 [19:35] <aboodtrixx> avast
#2143 [19:35] <webrosc> Michael, thats not an error, just a statement
#2144 [19:35] <JoshyRobot> might be a firewall
#2145 [19:35] <aboodtrixx> what should he do
#2146 [19:35] <webrosc> Michael, copy the WHOLE crash report to paste.ubuntu.com then link it here
#2147 [19:35] <Michael> The error above that statement. Crashing minecraft: "Failed to write core dump. Minidumps are not enabled by default on client versions of Windows"
#2148 [19:36] <JoshyRobot> does he have a firewall enabled?
#2149 [19:36] <aboodtrixx> yes
#2150 [19:36] <aboodtrixx> it has always been on
#2151 [19:36] <JoshyRobot> ask him to try TEMPORARILY disable it.
#2152 [19:36] <Michael> Completely ignored arguments: [--nativeLauncherVersion, 286] [17:38:46] [Client thread/INFO]: Setting user: Zytekaron [17:38:46] [Client thread/INFO]: (Session ID is token:0a77b945fd9b44bfb23973c115280d58:b3759fb2d1a543368a5bc70838156564) [17:38:50] [Client thread/INFO]: LWJGL Version: 2.9.4 [17:38:53] [Client thread/INFO]: Reloading ResourceManager: Default [17:38:54] [Sound Library Loader/INFO]: Starting up SoundSystem... [17:3
#2153 [19:36] <aboodtrixx> ok
#2154 [19:37] <webrosc> Michael, read what i said
#2155 [19:37] <webrosc> Michael, copy the WHOLE crash report to paste.ubuntu.com then link it here
#2156 [19:37] <Michael> Completely ignored arguments: [--nativeLauncherVersion, 286] [17:38:46] [Client thread/INFO]: Setting user: Zytekaron [17:38:46] [Client thread/INFO]: (Session ID is token:0a77b945fd9b44bfb23973c115280d58:b3759fb2d1a543368a5bc70838156564) [17:38:50] [Client thread/INFO]: LWJGL Version: 2.9.4 [17:38:53] [Client thread/INFO]: Reloading ResourceManager: Default [17:38:54] [Sound Library Loader/INFO]: Starting up SoundSystem... [17:3
#2157 [19:37] <Michael> tthats it
#2158 [19:37] <webrosc> ??> Michael paste
#2159 [19:37] <Absol> Michael: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2160 [19:37] <aboodtrixx> ok he did
#2161 [19:37] <JoshyRobot> do the servers work?
#2162 [19:38] <webrosc> aboodtrixx, it would make life easier if your friend came here instead of you working as a proxy
#2163 [19:38] <aboodtrixx> he's getting mc on, just a second.
#2164 [19:38] <JoshyRobot> yes, that could help, if your friend came here
#2165 [19:38] <JoshyRobot> yes, that could help, if your friend came here
#2166 [19:38] * ronfeathers [ronfeathers@notlogged] has left #minecrafthelp
#2167 [19:39] <aboodtrixx> that was rude btw
#2168 [19:39] <JoshyRobot> what?
#2169 [19:39] <aboodtrixx> what weborsc said, he could've asked more nicely.
#2170 [19:40] <GreyVulpine> Not rude at all, simple statement
#2171 [19:40] * sanic5 [sanic5@notlogged] has quit. (Ping timeout: 204 seconds)
#2172 [19:40] <JoshyRobot> it would definitly make life easier
#2173 [19:40] * webrosc doesn't do rude as i like being a helper here
#2173 [19:40] <aboodtrixx> Being nice makes life easier too.
#2174 [19:40] <GreyVulpine> Again, hard enough to troubleshoot over a text-based medium. It's even harder when the person you're trying to help isn't even communicating directly with the person trying to help
#2175 [19:41] <GreyVulpine> But hey, what do I know, I'm just a helper here as well.
#2176 [19:41] * sanic5_ [sanic5_@notlogged] has quit. (Quit: Web client closed)
#2177 [19:41] <JoshyRobot> did disabling the firewall help?
#2178 [19:42] <aboodtrixx> no
#2179 [19:42] <JoshyRobot> try doing a full virus scan
#2180 [19:42] <webrosc> ??> aboodtrixx tools/hjt
#2181 [19:42] <Absol> aboodtrixx: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2182 [19:42] <Absol> aboodtrixx: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2183 [19:42] <webrosc> that too
#2184 [19:43] * IDreamChase [IDreamChase@notlogged] has joined #minecrafthelp
#2185 [19:43] <GreyVulpine> Good luck having him do that over the phone
#2186 [19:43] <aboodtrixx> He's Idreamchase
#2187 [19:43] <aboodtrixx> talk to him
#2188 [19:43] <IDreamChase> Hi
#2189 [19:43] <IDreamChase> \HELP ME WITH MY PROBLEM
#2190 [19:43] <IDreamChase> please thankyou very much
#2191 [19:43] <GreyVulpine> Please explain your issue.
#2192 [19:43] <aboodtrixx> grey
#2193 [19:43] <aboodtrixx> you asked for him to come
#2194 [19:43] <aboodtrixx> he's here
#2195 [19:44] <GreyVulpine> And now we're trying to help.
#2196 [19:44] <aboodtrixx> OKAY
#2197 [19:45] * sanic5 [sanic5@notlogged] has joined #minecrafthelp
#2198 [19:46] <IDreamChase> So everytime I open minecraft and connect to a server it says Java.NullpointerExecption: group
#2199 [19:46] <sanic5> My minecraft keeps crashing, it tells me the pixel format is not supported, but I can't figure out how to update the drivers. http://paste.ubuntu.com/14364752/
#2200 [19:46] <GreyVulpine> ??> IDreamChase tools/hjt
#2201 [19:46] <Absol> IDreamChase: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2202 [19:46] <Absol> IDreamChase: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2203 [19:47] * IDreamChase [IDreamChase@notlogged] has quit. (Client Quit)
#2204 [19:47] * IDreamChase [IDreamChase@notlogged] has joined #minecrafthelp
#2205 [19:47] <IDreamChase> what did you say
#2206 [19:47] <GreyVulpine> ??> IDreamChase tools/hjt
#2207 [19:47] <Absol> IDreamChase: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2208 [19:47] <Absol> IDreamChase: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2209 [19:48] * franco [franco@notlogged] has joined #minecrafthelp
#2210 [19:48] <franco> franco franco
#2211 [19:48] <webrosc> sanic5, your dxdiag log is oncomplete, please trry again with the FULL log
#2212 [19:48] <franco> ggDJgf
#2213 [19:48] <franco> gsg
#2214 [19:48] <franco> jds+
#2215 [19:48] * franco [franco@notlogged] has quit. (Client Quit)
#2216 [19:48] <webrosc> s/oncomplete/incomplete
#2217 [19:48] <ExtremeBot> webrosc meant to say: sanic5, your dxdiag log is incomplete, please trry again with the FULL log
#2218 [19:49] * taffy92 [taffy92@notlogged] has quit. (Ping timeout: 204 seconds)
#2219 [19:49] <sanic5> http://paste.ubuntu.com/14364919/
#2220 [19:50] <IDreamChase> what do you mean tool/hjt
#2221 [19:50] <webrosc> sanic5, try again again, the log is a few thousand lines long, not 50
#2222 [19:50] <GreyVulpine> IDreamChase - Please follow Absol's instructions
#2223 [19:50] <webrosc> IDreamChase, read what absol said
#2224 [19:50] <IDreamChase> iight guys chill
#2225 [19:51] <IDreamChase> ok
#2226 [19:51] * TDH900 [TDH900@notlogged] has joined #minecrafthelp
#2227 [19:51] <JoshyRobot> is it downloading?
#2228 [19:52] <sanic5> http://paste.ubuntu.com/14364949/ this should be all of it
#2229 [19:52] * ar1810 [ar1810@notlogged] has quit. (Ping timeout: 204 seconds)
#2230 [19:54] <Michael> Finally: http://paste.ubuntu.com/14364988/
#2231 [19:54] * aboodtrixx [aboodtrixx@notlogged] has quit. (Ping timeout: 204 seconds)
#2232 [19:54] <Michael> the thing from earlier
#2233 [19:54] <IDreamChase> Absul i pasted it
#2234 [19:54] <JoshyRobot> please give us the link
#2235 [19:55] <Michael> who?
#2236 [19:55] <webrosc> sanic5, follow this guide to make minecraft use the nvidia gpu instead of trying to use the onboard one http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2583815-solved-low-fps-problems#c4
#2237 [19:55] <JoshyRobot> idream
#2238 [19:55] <webrosc> IDreamChase, you are meant to run it and make a log, thats what absol told you to do
#2239 [19:55] <IDreamChase> http://paste.ubuntu.com/14365003/
#2240 [19:55] <IDreamChase> Sent the link
#2241 [19:56] <GreyVulpine> Sweet.. god.
#2242 [19:56] <IDreamChase> What
#2243 [19:57] <webrosc> ??> Michael win/dxdiag
#2244 [19:57] <Absol> Michael: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2245 [19:57] * Maxis_ [Maxis_@notlogged] has joined #minecrafthelp
#2246 [19:57] <Michael> Thanks
#2247 [19:59] <webrosc> that was alot of viri, is that the right plural?
#2248 [19:59] <GreyVulpine> Think it's viruses.
#2249 [19:59] <webrosc> oh yh, my bad :)
#2250 [20:00] <JoshyRobot> full virus scan, now
#2251 [20:00] <sanic5> it doesn't look like we have nvidia on this computer
#2252 [20:00] <GreyVulpine> He left
#2253 [20:00] <GreyVulpine> sanic5 - You do.
#2254 [20:00] * IDreamChase [IDreamChase@notlogged] has joined #minecrafthelp
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#2256 [20:00] <Chromaryu> man... viruses...
#2257 [20:00] <webrosc> i don't see avast in the hjt log
#2258 [20:00] <webrosc> or am i blind?
#2259 [20:01] <IDreamChase> iight what now
#2260 [20:01] * Hidendra [Hidendra@notlogged] has quit. (Ping timeout: 195 seconds)
#2261 [20:01] <webrosc> kill it with fire?
#2262 [20:01] <GreyVulpine> Don't believe there's any antivirus software on that computer
#2263 [20:01] <webrosc> we were told avast
#2264 [20:01] <IDreamChase> by who
#2265 [20:01] <webrosc> IDreamChase, your computer is a tad infected
#2266 [20:01] <GreyVulpine> Nope, no avast.
#2267 [20:01] <webrosc> by tad i mean very
#2268 [20:02] <IDreamChase> Lol iight
#2269 [20:02] <sanic5> ok, sorry, I'm the mom.....trying to figure this out and its all greek to me.
#2270 [20:02] <IDreamChase> i'll get a new one then yeah
#2271 [20:02] <JoshyRobot> get some antivirus and do a full scan, I use avast
#2272 [20:02] <webrosc> JoshyRobot, an av won't clean all that
#2273 [20:02] <IDreamChase> k wanna send me a link
#2274 [20:02] <webrosc> ??> IDreamChase av/malwarebytes
#2275 [20:02] <Absol> IDreamChase: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#2276 [20:02] <Absol> IDreamChase: Download it here: http://www.malwarebytes.org/
#2277 [20:02] <webrosc> ??> IDreamChase av/awdcleaner
#2278 [20:03] <webrosc> ??> IDreamChase av/adwcleaner
#2279 [20:03] <Absol> IDreamChase: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2280 [20:03] <Absol> IDreamChase: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2281 [20:03] * Hidendra [Hidendra@notlogged] has joined #minecrafthelp
#2282 [20:03] <webrosc> even then they may not get it all lol
#2283 [20:03] * IDreamChase [IDreamChase@notlogged] has joined #minecrafthelp
#2284 [20:03] <JoshyRobot> we can hope
#2285 [20:04] <IDreamChase> i got that thing you said download
#2286 [20:04] <webrosc> ??> IDreamChase av/awdcleaner
#2287 [20:04] <webrosc> ??> IDreamChase av/malwarebytes
#2288 [20:04] <Absol> IDreamChase: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#2289 [20:04] <Absol> IDreamChase: Download it here: http://www.malwarebytes.org/
#2290 [20:04] <IDreamChase> \yeah i got it
#2291 [20:04] <webrosc> ??> IDreamChase av/adwcleaner
#2292 [20:04] <Absol> IDreamChase: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2293 [20:04] <Absol> IDreamChase: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2294 [20:04] <webrosc> run them both, one at a time, reboot, run again, reboot, maybe a 3rd time to be sure
#2295 [20:05] <webrosc> then install avast
#2296 [20:05] * ben_the_hen [ben_the_hen@notlogged] has joined #minecrafthelp
#2297 [20:05] <webrosc> ??> IDreamChase av/avast
#2298 [20:05] <Absol> IDreamChase: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#2299 [20:05] <JoshyRobot> then do another full scan
#2300 [20:05] <ben_the_hen> hello
#2301 [20:05] <Michael> http://paste.ubuntu.com/14365090/
#2302 [20:05] <webrosc> Michael, one moment
#2303 [20:05] <ben_the_hen> I cannot play online
#2304 [20:06] <ben_the_hen> It is saying "Play offline"
#2305 [20:06] <ben_the_hen> How do i play online?
#2306 [20:06] <webrosc> ben_the_hen, did you buy minecraft?
#2307 [20:06] <Michael> It should switch to 'Play' by itself if connected to a network. But im not a smart one to ask.
#2308 [20:07] <ben_the_hen> Yes
#2309 [20:07] <ben_the_hen> I bought minecraft
#2310 [20:07] * liorab [liorab@notlogged] has joined #minecrafthelp
#2311 [20:08] <ben_the_hen> I think I know the problem
#2312 [20:08] <ben_the_hen> [02:02:58 ERROR]: Exception whilst logging into profile com.mojang.authlib.exceptions.AuthenticationUnavailableException: Cannot contact authentication server
#2313 [20:08] <webrosc> Michael, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe- but looking at the computer your CPU is below the requirements for minecraft so if it runs it won't run well
#2314 [20:09] <webrosc> ben_the_hen, what antivirus do you use?
#2315 [20:09] <ben_the_hen> Uh
#2316 [20:09] <IDreamChase> iight i got all of them
#2317 [20:09] <ben_the_hen> AVG But I have tried uninstalling it and it isn't working
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#2319 [20:09] * liorab [liorab@notlogged] has quit. (Client Quit)
#2320 [20:09] <webrosc> ??> av/avg
#2321 [20:10] <JoshyRobot> idream have you done a full scan?
#2322 [20:10] <webrosc> ??> av/avg
#2323 [20:10] <IDreamChase> let me do that now
#2324 [20:10] <webrosc> IDreamChase, you ran both scans multiple times rebooting computer between each run?
#2325 [20:10] <webrosc> oh, you meant you downloaded them?
#2326 [20:10] <Michael> Minecraft has been running well on this comuter for 6+ months, so I dont see how anything but large updates could affect the speed. Getting new laptop anyway
#2327 [20:10] <JoshyRobot> he downloaded them but now hes running them
#2328 [20:11] * PLEASERESPOND [PLEASERESPOND@notlogged] has quit. (Client Quit)
#2329 [20:11] <webrosc> Michael, your CPU is have the speed thats listed as required, thats why i mentioned it
#2330 [20:11] <webrosc> half*
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#2332 [20:12] <ben_the_hen> I dont have an antivirus anymore I just uninstalled AVG again and it still doesn't work.
#2333 [20:12] * webrosc goes back to gta5
#2333 [20:12] <Chromaryu> webrosc: Oh. gta5
#2334 [20:12] <GreyVulpine> Oooo, GTA 5.
#2335 [20:12] <ben_the_hen> uh
#2336 [20:12] * ben_the_hen [ben_the_hen@notlogged] has quit. (Quit: Web client closed)
#2337 [20:13] <Michael> Yeah. Didnt work.
#2338 [20:14] <Michael> dang
#2339 [20:14] <Michael> dang
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#2342 [20:16] * Mom [Mom@notlogged] has joined #minecrafthelp
#2343 [20:16] <Mom> Ferp
#2344 [20:17] * Dad [Dad@notlogged] has joined #minecrafthelp
#2345 [20:17] <Mom> Hi dad
#2346 [20:17] <Dad> Hi Mom
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#2348 [20:18] <GreyVulpine> o.O
#2349 [20:18] <JoshyRobot> I am slightly majorly confused
#2350 [20:18] <Chromaryu> Lolol
#2351 [20:19] <JoshyRobot> just for kicks and giggles i ran hijackthis
#2352 [20:21] * raul [raul@notlogged] has joined #minecrafthelp
#2353 [20:24] <JoshyRobot> do you need any help, raul?
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#2361 [20:36] <help-me> what laptop under 300$ would play minecraft lag free
#2362 [20:37] <GreyVulpine> Yeah, no such laptop exists
#2363 [20:38] <help-me> the what laptop could i use with alittle lag but still is bearalbe
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#2367 [20:40] <charizard> updated to windows 10 now my sons minecraft wont work my drivers are not updated properly......http://paste.ubuntu.com/14365363/
#2368 [20:40] * Jo [Jo@notlogged] has joined #minecrafthelp
#2369 [20:40] * gabriel_VG_SK [gabriel_VG_SK@notlogged] has joined #minecrafthelp
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#2372 [20:41] <Andrio> charizard, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#2373 [20:41] <browndunce> hey guys so i found a slime chunk but slimes aren't spawning
#2374 [20:42] <charizard> ok just bought it refurbished came with windows 8 and option to upgrade to 10 for free
#2375 [20:42] <Andrio> How do you know it's a slime chunk?
#2376 [20:42] <browndunce> it's at y=33 and on the slime chunk finder websites it should be where i dig it out
#2377 [20:42] <Andrio> mm
#2378 [20:42] <browndunce> does it take time?
#2379 [20:42] <browndunce> like i just finished digging it out
#2380 [20:42] <Chromaryu> Gaming laptop... Hmm
#2381 [20:43] <browndunce> and i went to get materials and stugg
#2382 [20:43] <browndunce> stuff*
#2383 [20:43] <browndunce> when i came back no slimes
#2384 [20:43] <charizard> ok ill see if i can get it back to windows 8 thanks
#2385 [20:44] <webrosc> charizard, the GPU isn't windows 8 supported
#2386 [20:44] <webrosc> you need to goto 7
#2387 [20:44] * Jo [Jo@notlogged] has quit. (Client Quit)
#2388 [20:45] <charizard> ok this what came on the laptop just got it for him for xmas its a small one thanks guys
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#2390 [20:46] <browndunce> nvm slimes are spawning, just needed some time
#2391 [20:46] <browndunce> aight yea i probably was a bit impatient
#2392 [20:46] <browndunce> lmao i was frustrated already since i dug up 3 chunks that were false
#2393 [20:47] <browndunce> the reason was i did not put the - sign at the right places
#2394 [20:49] <browndunce> anyone on or is everyone partying still
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#2396 [20:52] <Minecrafter7215> Help! I need help with the Minecraft graphic card problem. Click here for DxDaig: http://paste.ubuntu.com/14365430/
#2397 [20:52] <Andrio> I was hiding...
#2398 [20:52] <Minecrafter7215> http://paste.ubuntu.com/14365430/
#2399 [20:52] <Minecrafter7215> http://paste.ubuntu.com/14365430/
#2400 [20:52] <Minecrafter7215> http://paste.ubuntu.com/14365430/
#2401 [20:52] <Minecrafter7215> http://paste.ubuntu.com/14365430/
#2402 [20:52] * Absol kicked Minecrafter7215 from #minecrafthelp (Reason: inecrafter7215 :Stop spamming)
#2403 [20:52] <browndunce> lmao he was desperate
#2404 [20:52] <Andrio> The heck?
#2405 [20:53] <webrosc> wow the spec on that system
#2406 [20:53] * webrosc is jealous
#2406 [20:53] <GreyVulpine> Ew
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#2410 [20:55] <MikePlaysFTW> can someone help me
#2411 [20:55] <webrosc> MikePlaysFTW, with?
#2412 [20:56] <MikePlaysFTW> My minecraft account
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#2414 [20:56] <webrosc> and what about it?
#2415 [20:56] <MikePlaysFTW> Yesterday I opened it and trued to log in and it said that i didnt have an account
#2416 [20:57] <webrosc> MikePlaysFTW, whats the ingame name?
#2417 [20:57] <MikePlaysFTW> MikePlaysFTW
#2418 [20:57] <webrosc> are you sure?
#2419 [20:57] <MikePlaysFTW> yes
#2420 [20:57] <webrosc> in that case, contact Mojang, our test shows that account is not there
#2421 [20:58] <Andrio> https://api.mojang.com/users/profiles/minecraft/MikePlaysFTW?at=0
#2422 [20:58] <webrosc> ??> MikePlaysFTW mojang/email
#2423 [20:58] <Absol> MikePlaysFTW: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2424 [20:58] <Absol> MikePlaysFTW: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2425 [20:58] <MikePlaysFTW> ok thanks for the help guys
#2426 [20:58] <spineo> I can not log into my mojang account....I have changed the password "successfully" multiple times, when i try to log in all i get is unknown user.
#2427 [20:58] <webrosc> ok, the name was changed., i forget to check that bit
#2428 [20:58] <GreyVulpine> spineo - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2429 [20:59] <spineo> thanks GreyVulpine, Will do...
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#2432 [21:00] <AKLILSTICKS> Hello@
#2433 [21:00] <AKLILSTICKS> Hello?
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#2438 [21:14] <jeremy> hi
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#2441 [21:14] <orelpvpv> How do I get a minecon cape
#2442 [21:14] <orelpvpv> ?
#2443 [21:15] <GreyVulpine> By attending Minecon
#2444 [21:15] <orelpvpv> i cant go i dont have enough money
#2445 [21:15] <orelpvpv> is there is another way?
#2446 [21:15] <jeremy> my minecraft launcher told that "Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to re install Minecraft"
#2447 [21:15] <GreyVulpine> No, unfortunately not
#2448 [21:15] <orelpvpv> okay, thanks
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#2450 [21:16] <jeremy> can anyone help me :(
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#2453 [21:16] <GreyVulpine> jeremy - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2454 [21:16] <GreyVulpine> jeremy - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
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#2456 [21:17] <jeremy> ok
#2457 [21:17] <jeremy> i hope it works
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#2459 [21:18] <golffyz> i can't connect game with local network
#2460 [21:18] <GreyVulpine> golffyz - And what happens when you try?
#2461 [21:18] <golffyz> it show java.lang.nillpointerexception
#2462 [21:19] <GreyVulpine> golffyz - Is that the entire error message?
#2463 [21:19] <golffyz> Yes
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#2465 [21:19] <GreyVulpine> What does it say immediately after Java.Lang.NullPointerException ?
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#2469 [21:29] * mateus [mateus@notlogged] has joined #minecrafthelp
#2470 [21:29] <mateus> minecraft
#2471 [21:29] <mateus> minecraft
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#2474 [21:43] <SeaCrisps> I got my computer cleaned a few days ago, and eveything was wiped. I was able to play minecraft before that, but now im no longer able to. My DxDiag report is http://paste.ubuntu.com/14365805/
#2475 [21:43] <jeremy> GreyVulpine thanks you so much!!!
#2476 [21:45] <webrosc> SeaCrisps, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#2477 [21:48] <SeaCrisps> Ok.
#2478 [21:59] <jeremy> why can only play demo?
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#2480 [22:01] <SeaCrisps> Thank you, it worked
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#2485 [22:05] <cocokola> hi, i am having trouble purchasing mine craft onlime
#2486 [22:05] <cocokola> hi, i am having trouble purchasing mine craft online
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#2496 [22:22] <Santa_Gaming> hi
#2497 [22:23] <Santa_Gaming> does anyone type?
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#2499 [22:24] <Gpod> When i try to open mincraft and click play it says that "You need to updATE your graphic drivers
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#2502 [22:26] <Gpod> When i try to open mincraft and click play it says that "You need to updATE your graphic drivers
#2503 [22:26] <Chromaryu> Oh..
#2504 [22:26] <webrosc> Gpod, do you have a dxdiag log link?
#2505 [22:27] <Gpod> yes
#2506 [22:27] <Gpod> http://paste.ubuntu.com/14366051/
#2507 [22:27] <webrosc> Gpod, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft. and even on windows 7 you will be limited to 1.7.2 as your GPU is bad
#2508 [22:27] <Gpod> danng
#2509 [22:28] <Gpod> i guess not
#2510 [22:28] <Gpod> I got this laptop for xmas
#2511 [22:29] <webrosc> its a pretty old low spec laptop
#2512 [22:29] <Gpod> hmm
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#2514 [22:29] <webrosc> good for doing essays for school/college
#2515 [22:30] <Gpod> Thats why \i got it but I hoped maybe
#2516 [22:30] <Gpod> ok
#2517 [22:30] <taffy92> okay so i got the malwarebyte thing now what?
#2518 [22:30] <Gpod> For school
#2519 [22:30] <webrosc> yeah it won't do much more
#2520 [22:30] <Gpod> k
#2521 [22:30] <webrosc> taffy92 ?
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#2525 [22:31] <taffy92> oh dif mod basically another mod told me to get a software to get rid of malaware i ran it so im wondering what my next step is
#2526 [22:31] <webrosc> oh different nick earlier?
#2527 [22:32] <taffy92> maybe i assume you need a ubuntu link?
#2528 [22:33] <webrosc> if you have one as i have no idea what your issue was before or what you were told
#2529 [22:34] <taffy92> alright i'll get back to you eventually
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#2534 [22:41] <taffy92> what was the soucreforge link?
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#2537 [22:41] <webrosc> what exactly was the issue and what were you told to do?
#2538 [22:43] <taffy92> basically i was told that mcaffe was blocking the minecraft download so i went and uninstalled it and it still wouldn't let me download so i came back and said so i was then told i had malaware so i should get something for it i did so i ran it then i came back
#2539 [22:44] <webrosc> so you ran maleware bytes, did you try minecraft ?
#2540 [22:45] <taffy92> i did and it still won't me download
#2541 [22:45] <webrosc> ??> taffy92 tools/hjt
#2542 [22:45] <Absol> taffy92: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2543 [22:45] <Absol> taffy92: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2554 [23:02] <Guest18668> I bought a minecraft prepaid card put it in and downloaded minecraft and it only says here play the demo
#2555 [23:05] <taffy92> http://paste.ubuntu.com/14366276/
#2556 [23:14] <taffy92> http://paste.ubuntu.com/14366276/
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#2560 [23:17] <taffy92> wow i can't belive ive been trying to sort this out for the past 12 hours D:
#2561 [23:19] * QUESO_EATER [QUESO_EATER@notlogged] has joined #minecrafthelp
#2562 [23:19] <QUESO_EATER> hello /
#2563 [23:19] <taffy92> hi
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#2567 [23:21] <QUESO_EATER> guys how can i get my money back ?
#2568 [23:22] <taffy92> i'm not a mod but i don't think they do refunds
#2569 [23:23] <QUESO_EATER> its because i own a chrome book and i thought i could play minecraft on it turns out i cant so i yeah i need my money back
#2570 [23:23] * taffy92 [taffy92@notlogged] has quit. (Quit: Web client closed)
#2571 [23:23] <GreyVulpine> They do, in some cases. See: https://help.mojang.com/customer/portal/articles/359338
#2572 [23:24] <QUESO_EATER> thanks for the help
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#2582 [23:55] <Bookdragon> I need help with the enchantment table from the newest update. Every time I try to enchant my pickaxe, with 30 levels, I keep getting the same exact enchantment, and I'm trying to get fortune, but I keep getting efficiency VI and unbreaking III
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