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#7 [00:13] <OhTekers> I just converted to Windows 10 and the driver does not work for Minecraft. I tried to update but Intel said there were none. I then went to an article and followed the instructions. for DXDIAG here is the URL http://paste.ubuntu.com/14444943/ hopefully some one can help me
#8 [00:15] <Andrio> OhTekers, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#9 [00:23] <OhTekers> Thanks, I was afraid of that.
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#24 [01:27] <Sum> http://paste.ubuntu.com/14445168/
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#27 [01:31] <rriiannn> i just reset my computer and misplaced Minecraft. Now my account on Mojang.com wont let me download the game again because I apparently didnt buy it
#28 [01:34] <Andrio> Are you sure you're using the same email address?
#29 [01:35] <rriiannn> yes, traced back to the email
#30 [01:36] <Andrio> ??> rriiannn account/bug/demo
#31 [01:36] <Absol> rriiannn: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#32 [01:37] * Datsatoilet123 [Datsatoilet123@notlogged] has joined #minecrafthelp
#33 [01:37] <rriiannn> i cant download the game, play not the demo
#34 [01:37] <Andrio> ?
#35 [01:37] <Datsatoilet123> my minecraft always crash when i play
#36 [01:38] <Datsatoilet123> ------------------ System Information ------------------ Time of this report: 1/9/2016, 15:33:27 Machine name: HP-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140706-1506) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: p6640d BIOS: BIOS Date: 08/12/10 11:36:37 Ver: 6.05 Processor: Pentium(R
#37 [01:38] <Andrio> ??> Datsatoilet123 paste
#38 [01:38] <Absol> Datsatoilet123: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#39 [01:39] <Datsatoilet123> k
#40 [01:39] <rriiannn> I reset the computer, misplaced the Minecraft folder and it got wiped. So I went onto the website and it told me to buy the game again, it wont let me redownload it
#41 [01:40] * joelyapjoel [joelyapjoel@notlogged] has joined #minecrafthelp
#42 [01:40] <joelyapjoel> ok
#43 [01:40] <joelyapjoel> what do i do now
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#45 [01:42] <Datsatoilet123> do i need to put the link of my post in ubuntu pastebin?
#46 [01:43] <Andrio> yes...
#47 [01:43] <Andrio> ??> rriiannn account/bug/demo
#48 [01:43] <Absol> rriiannn: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#49 [01:43] <Datsatoilet123> http://paste.ubuntu.com/14445209/ this is mine
#50 [01:44] <Andrio> Datsatoilet123, install this driver: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#51 [01:45] <Andrio> You may also need to downgrade to Minecraft 1.7.2
#52 [01:45] <rriiannn> the link
#53 [01:46] <Datsatoilet123> why downgrade?
#54 [01:46] <rriiannn> the link doesnt solve anything, I need to redownload the minecraft, but the account believes i did not buy it
#55 [01:46] <Andrio> Some older Intel drivers crash on newer versions
#56 [01:46] <Andrio> I don't think that is one of them though.
#57 [01:47] <Andrio> s/on//
#58 [01:47] <ExtremeBot> Andrio meant to say: I d't think that is one of them though.
#59 [01:47] <Andrio> ...
#60 [01:47] <Andrio> rriiannn, what was your Minecraft username?
#61 [01:48] <rriiannn> same as it is here, rriiannn (2 r, 2 i, 1 a, 3 n)
#62 [01:48] <Andrio> that's a paid account.
#63 [01:49] <Andrio> And that means you either got the email address wrong, or the email address was changed.
#64 [01:49] <Andrio> You can check here whether that account is associated with the email address you think it is: http://minecraft.net/retrievename
#65 [01:50] <rriiannn> I have the email up on the other tab
#66 [01:50] <Andrio> ok
#67 [01:52] * joelyapjoel [joelyapjoel@notlogged] has joined #minecrafthelp
#68 [01:52] <joelyapjoel> tk
#69 [01:53] <joelyapjoel> yy
#70 [01:53] <joelyapjoel> ytttttsddvsdfsdfddddddddd
#71 [01:53] <joelyapjoel> rsdrrrrrrss sdrcs
#72 [01:53] * Lord_Ralex kicked joelyapjoel from #minecrafthelp (Reason: oelyapjoel :joelyapjoel)
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#74 [01:54] <joelyapjoel_> ok
#75 [01:54] <joelyapjoel_> I NEED HELP
#76 [01:55] <Andrio> ??> joelyapjoel_ ask
#77 [01:55] <Absol> joelyapjoel_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#78 [01:55] <Absol> joelyapjoel_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#79 [01:55] <Absol> joelyapjoel_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#83 [02:03] <Datsatoilet123> what version can i only play?
#84 [02:04] <Andrio> Datsatoilet123, one that doesn't crash with an access violation in the graphics driver.
#85 [02:04] <Andrio> Try 1.8.9, then 1.7.2
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#87 [02:04] <Datsatoilet123> thx
#88 [02:04] <itsjustlev> wat moet ik doen
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#98 [02:37] <dennis> minhelp
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#103 [02:41] <Wallace> hi
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#105 [02:41] <Wallace> http://imgur.com/gVYDSof help me
#106 [02:42] <Wallace> please help me
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#109 [02:46] <koten888> Hi! I have Android and ios versions of the game. Want to buy the game for Windows 10 and java version. If I buy now the java version, I get Windows 10 for free?
#110 [02:46] <Andrio> koten888, no
#111 [02:47] <Andrio> Wallace, that version of Windows looks dodgy.
#112 [02:47] <Wallace> my window is xp
#113 [02:47] <Andrio> Mm, I see
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#115 [02:48] <Wallace> Andrio help me please
#116 [02:48] <Andrio> Wallace, what security software do you have?
#117 [02:48] * pete is now known as Guest47244
#118 [02:48] <Andrio> ._.
#119 [02:48] <Wallace> yea
#120 [02:48] <Guest47244> i tryed logging in and it said that my username/password was incorrect and i keep trying to login like i resetted my password 3 times. then i tryed my other account and its fine
#121 [02:48] <Wallace> i just only have that
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#123 [02:49] <Andrio> Wallace, I'd run malware checks, then, and/or install something like Avast
#124 [02:49] <Andrio> Malware has been known to cause problems like that
#125 [02:49] * petey [petey@notlogged] has joined #minecrafthelp
#126 [02:50] <Andrio> ??> Wallace AV/MalwareBytes
#127 [02:50] <Absol> Wallace: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#128 [02:50] <Absol> Wallace: Download it here: http://www.malwarebytes.org/
#129 [02:50] <petey> i need help with my account
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#131 [02:50] <Wallace> ok
#132 [02:50] <Andrio> petey, what's your username?
#133 [02:50] <petey> for minecraft?
#134 [02:51] <petey> petezahboy
#135 [02:51] <koten888> can I use the version for Windows 10 as a server for local storage of maps for Android and ios?
#136 [02:51] <Andrio> ok
#137 [02:52] <Andrio> That's a Mojang account, so you need to use your email address instead of your username.
#138 [02:52] <petey> i have been
#139 [02:52] <Andrio> hm
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#141 [02:53] <Andrio> koten888, not as far as I'm aware...
#142 [02:53] <Wallace> Andrio what can i do next ?
#143 [02:53] <petey> andrio what should i do?
#144 [02:54] <bertekin123> help
#145 [02:55] <bertekin123> my mincraft craş pls help me
#146 [02:55] <bertekin123> my mincraft craş pls help me
#147 [02:56] * Andrio [Andrio@notlogged] has left #minecrafthelp
#148 [02:56] <bertekin123> I NEED HELP my minecraft crash
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#151 [02:57] <petezah> i need help with my account
#152 [02:57] <bertekin123> ok
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#157 [03:12] * Xv_blaze_it_vX [Xv_blaze_it_vX@notlogged] has joined #minecrafthelp
#158 [03:12] <Xv_blaze_it_vX> hello
#159 [03:16] * Reece [Reece@notlogged] has joined #minecrafthelp
#160 [03:17] <Reece> hello i had to wipe my computer because of a virus and it deleted minecrfat and i really don want yo pay for it again is there anything i can do?
#161 [03:18] <Reece> i mean i dont want to pay for it again
#162 [03:19] * joker0423 [joker0423@notlogged] has joined #minecrafthelp
#163 [03:19] <tyteen4a03> Reece, you only need to pay for Minecraft once; do you remember your account login details?
#164 [03:19] <Reece> i think so
#165 [03:20] <Reece> what details do you need
#166 [03:20] <tyteen4a03> Reece, use the same login credentials to log into Minecraft
#167 [03:20] <tyteen4a03> Reece, never, ever give away your password to anybody on the internet; Mojang doesn't need it
#168 [03:21] <tyteen4a03> Reece, we are also not Mojang
#169 [03:21] <Reece> oh ok will my email work
#170 [03:21] <Reece> cus i know that off by heart
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#172 [03:21] <tyteen4a03> Reece, it should be your email, yes
#173 [03:22] <Reece> ok how do i get minecraft back?
#174 [03:24] <Reece> ?
#175 [03:26] * PleaseHelpMe [PleaseHelpMe@notlogged] has joined #minecrafthelp
#176 [03:26] <Reece> are you still here
#177 [03:26] <PleaseHelpMe> I need help with accesing my Minecraft account
#178 [03:27] <PleaseHelpMe> Can anyone help me
#179 [03:27] <Reece> i need to get my minecraft back
#180 [03:28] <Reece> dont leave us we need help
#181 [03:28] <PleaseHelpMe> I have migrated my account to a Mojang one and I can't remember my email or password. Can anyone help?
#182 [03:28] <Reece> tyteen4a03????
#183 [03:29] * Ali [Ali@notlogged] has joined #minecrafthelp
#184 [03:29] <tyteen4a03> ??> PleaseHelpMe account/retrieve-email
#185 [03:30] <tyteen4a03> ??> PleaseHelpMe account/retrieve-name
#186 [03:30] <Reece> if i dont get help im going and i will file a complaint for not helping cus i need help and i rely on you for help!
#187 [03:30] <Absol> PleaseHelpMe: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#188 [03:30] <tyteen4a03> ??> Reece scold/patience
#189 [03:30] <Absol> Reece: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#190 [03:30] <Absol> Reece: In short, your supplications will be answered, in the order in which they are received.
#191 [03:30] <tyteen4a03> Reece, are you able to log into the game with your email address and password?
#192 [03:30] <Ali> So long storey short i just upgraded my Computer and i needed to change my computer from 32 bits to 64 bits right after that minecraft just came with this kind of report oh and you might want to translate it it is in chinese link:http://paste.ubuntu.com/14445563/
#193 [03:30] <Reece> i dont have the game any more cus i wiped my pc and i dont want to pay to get it back
#194 [03:31] <PleaseHelpMe> I've tried that but none of the email addresses i tried worked
#195 [03:31] <Ali> wait
#196 [03:31] <Ali> is this global chat?
#197 [03:31] <tyteen4a03> Reece, who paid for your copy of Minecraft?
#198 [03:31] <tyteen4a03> Ali, yes; this is intentional
#199 [03:31] <Ali> oh
#200 [03:31] <tyteen4a03> ??> PleaseHelpMe account/send-email
#201 [03:31] * Andrio [Andrio@notlogged] has joined #minecrafthelp
#202 [03:31] <Absol> PleaseHelpMe: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#203 [03:31] <Absol> PleaseHelpMe: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#204 [03:31] <Ali> that explains why i see people names at the right and texts in my screen
#205 [03:31] <Reece> me i saved up and i asked my dad to pay for it then i paid him back
#206 [03:32] <Ali> how does this sight even work?
#207 [03:32] <PleaseHelpMe> thanks absol, but i dont know any of that stuff
#208 [03:32] <PleaseHelpMe> when i registered woudlnt they have emailed that to my email address i dont know
#209 [03:32] <tyteen4a03> ??> Ali irc/multitasking/!
#210 [03:32] <Absol> Ali: <-- this name here indicates who we're talking to. If you see someone else's name there, it means we're talking to someone else.
#211 [03:32] <Absol> Ali: Don't respond to messages directed at other people. It is incredibly irritating; if you do it you will be reprimanded, then kicked.
#212 [03:32] <Andrio> You talk?
#213 [03:32] <tyteen4a03> PleaseHelpMe, who paid for your copy of Minecraft?
#214 [03:32] * derek2000 [derek2000@notlogged] has joined #minecrafthelp
#215 [03:32] <PleaseHelpMe> my parents
#216 [03:32] <PleaseHelpMe> their email addresses dont work either
#217 [03:33] * derek2000 [derek2000@notlogged] has quit. (Client Quit)
#218 [03:33] <PleaseHelpMe> rather, when i tried name retrieve there was nothing
#219 [03:33] <tyteen4a03> PleaseHelpMe, you need to ask them to come here
#220 [03:33] <PleaseHelpMe> alright, what dor?
#221 [03:33] <tyteen4a03> Ali, 等一下
#222 [03:33] <PleaseHelpMe> those details?
#223 [03:33] <tyteen4a03> PleaseHelpMe, they legally own the account; I need to talk to them to help you recover your account
#224 [03:34] <PleaseHelpMe> ok
#225 [03:35] * Ali [Ali@notlogged] has quit. (Ping timeout: 204 seconds)
#226 [03:35] <tyteen4a03> oh well
#227 [03:36] <PleaseHelpMe> mum bought it and shes away
#228 [03:36] <PleaseHelpMe> so i cant talk to her
#229 [03:36] <PleaseHelpMe> :)
#230 [03:36] <PleaseHelpMe> :(*
#231 [03:36] <Reece> tyteen can u still help me\?
#232 [03:36] <tyteen4a03> Reece, legally, your dad owns it; you need to get him here
#233 [03:36] <tyteen4a03> PleaseHelpMe, you need to wait for her then
#234 [03:37] <PleaseHelpMe> Ok thanks mate'
#235 [03:37] <Reece> hes asleep at the moment hes so lazy lol is there anyway that i can get back to you?
#236 [03:38] * webrosc [webrosc@notlogged] has joined #minecrafthelp
#237 [03:38] <tyteen4a03> Reece, come back here another time
#238 [03:38] <Reece> ok will you still be here so we can pick up where we left off
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#268 [04:28] <ItsMeJustin> Hey
#269 [04:28] <Xv_blaze_it_vX> hello
#270 [04:28] <Xv_blaze_it_vX> i need help do you think you can help?
#271 [04:28] <ItsMeJustin> i can try
#272 [04:28] <Chromaryu> Well hey
#273 [04:29] <Chromaryu> Xv_blaze_it_vX: what is your problem?
#274 [04:29] <Xv_blaze_it_vX> Description: Initializing game it keeps saying
#275 [04:29] <Chromaryu> ?? mods
#276 [04:29] <Absol> mods: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#277 [04:29] <Absol> mods: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#278 [04:29] <Xv_blaze_it_vX> nope
#279 [04:29] <ItsMeJustin> i dont now
#280 [04:29] <Xv_blaze_it_vX> ya i dont have mods
#281 [04:29] <ItsMeJustin> know
#282 [04:29] <Chromaryu> Xv_blaze_it_vX: crashlog?
#283 [04:29] <Chromaryu> or game output
#284 [04:30] <Chromaryu> ??> Xv_blaze_it_vX launcher/game-log
#285 [04:30] * ItsMeJustin [ItsMeJustin@notlogged] has quit. (Client Quit)
#286 [04:30] <Chromaryu> ??< index
#287 [04:30] <Xv_blaze_it_vX> ---- Minecraft Crash Report ---- // Surprise! Haha. Well, this is awkward. Time: 09/01/16 12:27 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Dis
#288 [04:30] <Chromaryu> Ok.
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#290 [04:30] <KingYF> hey
#291 [04:30] <Chromaryu> ??> Xv_blaze_it_vX win/dxdiag
#292 [04:30] <Absol> Xv_blaze_it_vX: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#293 [04:30] <KingYF> can somebody help me?
#294 [04:31] <Chromaryu> KingYF: I know you are ItsMeJustin.
#295 [04:31] <Xv_blaze_it_vX> http://paste.ubuntu.com/14445469/ my logs
#296 [04:31] <KingYF> Yes i know
#297 [04:31] <KingYF> Chromaryu
#298 [04:31] <Chromaryu> KingYF: what is your problem?
#299 [04:31] <KingYF> if i start up my minecraft it gives my a chrash log
#300 [04:31] <Xv_blaze_it_vX> same
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#302 [04:31] <Xv_blaze_it_vX> whats it say
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#304 [04:32] <KingYF> ?
#305 [04:33] <Chromaryu> Xv_blaze_it_vX: Unfortunally, Your graphic board and spec doesn't fulfill Minecraft minimum spec.
#306 [04:33] <Xv_blaze_it_vX> how do i fix
#307 [04:33] <Chromaryu> As it, I cannot find driver.
#308 [04:33] <Xv_blaze_it_vX> soo how can i fix that
#309 [04:33] <Xv_blaze_it_vX> ?
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#313 [04:35] <KingYF> ?
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#315 [04:35] <Chromaryu> Buy new PC, Or if you are using Desktop, you can upgrade Graphic Board
#316 [04:36] <Xv_blaze_it_vX> ok
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#323 [04:56] <krobYT> Hallo:)
#324 [04:56] <krobYT> Also mein Problem lautet: und Hallo, Ich habe ein Riesieges Problem und zwar, habe ich mir zu Weihnachten einen neuen minecraft Account geholt. Vorher hatte ich auch schon einen, den neuen habe ich mir dann über die selbe Email gekauft nochmal und sehr lange gespielt bis jetzt ab Weihnachten alles top gelaufen auch livetime Premium auf Servern gekauft und jetzt auf einmal habe ich mich eingeloggt aufeinmal war ich im alte
#325 [04:57] <krobYT> AST_OF_PVP
#326 [04:57] <krobYT> Was kann ich tuen um meinen alten Account wiederzubekommen?
#327 [04:58] <Andrio> ??> krobYT lang/DE
#328 [04:58] <Absol> krobYT: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
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#330 [05:00] <krobYT> Zu Deutsch wechselnVollbild schließen Hello there, I have a problem and although Riesieges , I got myself for Christmas a new minecraft account . Before I had even one , the new I have then the same email purchased again and played for a long time so far from Christmas all top raced bought Livetime premium on servers and now suddenly I have logged suddenly I was in the old account logged , which is called ( BEAST2111 ) an
#331 [05:01] <krobYT> PVP
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#335 [05:03] <krobYT> Hello there, I have a problem and although Riesieges , I got myself for Christmas a new minecraft account . Before I had even one , the new I have then the same email purchased again and played for a long time so far from Christmas all top raced bought Livetime premium on servers and now suddenly I have logged suddenly I was in the old account logged , which is called ( BEAST2111 ) and the new is that I bought ( B3AST_OF_P
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#359 [05:23] <PoPo1003> hi
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#363 [05:25] <PoPo1003> I wound like to submit my dxdiag http://paste.ubuntu.com/14446021/
#364 [05:26] <Andrio> PoPo1003, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#365 [05:26] <PoPo1003> Thanks
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#367 [05:30] <_ImVirus> Need help =)
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#371 [05:32] <_ImVirus> Hey =)
#372 [05:33] <JustJerrel> I need help with my minecraft. It crashes as soon as I launch the game.
#373 [05:33] <MumofMollie> Good morning, my daghter plays mincecraft on my laptop and for some reason the chat to the left is now tiny, I have checked things such as the main browser size but that is all fine, any ideas?
#374 [05:33] <MumofMollie> daughter...sorry
#375 [05:33] <_ImVirus> Well I have this problem. http://paste.ubuntu.com/14446035/
#376 [05:33] <Andrio> MumofMollie, is that the Java version?
#377 [05:34] <Andrio> ??> JustJerrel launcher/crash-log
#378 [05:34] <Absol> JustJerrel: We need to see your crash log, which appears after a crash.
#379 [05:34] <Absol> JustJerrel: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#381 [05:34] <PoPo1003> JustJerrel What is your operation system?
#382 [05:34] <MumofMollie> gosh im not sure to be honest, its definitely not the Windows 10 one!
#383 [05:34] <Andrio> Mm
#384 [05:34] <Andrio> MumofMollie, I'm just wondering how a Web browser is relevant.
#385 [05:34] <Andrio> Anyway, look for 'GUI scale' in the graphics options.
#386 [05:34] <JustJerrel> Here is my log: http://paste.ubuntu.com/14446061/
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#388 [05:35] <_ImVirus> I have this problem http://paste.ubuntu.com/14446035/ , Win 64
#389 [05:35] <MumofMollie> i was checking she hadnt shrunk the screen but I am pretty daft on computers
#390 [05:35] <MumofMollie> the minecraft is fine to play but the chat log to the left that you can shut or open is tiny
#391 [05:35] <JustJerrel> Eh let me check my operation system
#392 [05:35] <JustJerrel> I'm not sure
#393 [05:35] <Andrio> MumofMollie, well, check the graphics options first; it's probably that.
#394 [05:36] <MumofMollie> where do I find that and thanks for your help Andrio?
#395 [05:36] <rainer> on xbox one villages are not spawning, have tried 20 new world's and have opened multiple maps and still nothing.. started since they added the new biomes, also no jungles
#396 [05:36] <Andrio> MumofMollie, in Minecraft's options menu
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#399 [05:36] <MumofMollie> ok thanks so mch I will go and do that :-)
#400 [05:37] <MumofMollie> much even!
#401 [05:37] <Andrio> JustJerrel, you're running Windows 10, 64-bit
#402 [05:37] <JustJerrel> Alright so my minecraft crashes when as soon as I launch the game. http://paste.ubuntu.com/14446061/ I have a windows pc x64
#403 [05:37] <JustJerrel> Yes
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#405 [05:37] <Tianji> Hi guys,dose anyone know how to resolve "nullpointerexception:group" error?
#406 [05:37] <Crax> java.lang.NullPointerException
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#408 [05:37] <Andrio> Ugh, AMD's site is still busted.
#409 [05:38] <Andrio> ??> JustJerrel win/DXDiag
#410 [05:38] <Absol> JustJerrel: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#411 [05:38] <JustJerrel> As soon as it crashed this window pops up http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#412 [05:38] <Tianji> it happend only when I try to login to a online server..
#413 [05:38] <JustJerrel> I tried everything on that webpage but it didn't work
#414 [05:38] <Crax> java.lang.NullPointerException
#415 [05:39] <JustJerrel> It should have a manufacturer
#416 [05:39] <JustJerrel> But I don't have one
#417 [05:39] <JustJerrel> In my
#418 [05:39] <JustJerrel> dxdiag
#419 [05:39] <Crax> What is this java.lang.NullPointerException?
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#421 [05:40] <Andrio> JustJerrel, probably means you have a custom-built PC... or the manufacturer was lazy.
#422 [05:41] <Tianji> when I login to the online server it shows this error" java.lang.NullPointerException:group"..
#423 [05:41] <JustJerrel> http://paste.ubuntu.com/14446082/
#424 [05:41] <Tianji> but the local game is OK.
#425 [05:42] <JustJerrel> I don't haev a custom built pc
#426 [05:42] <JustJerrel> Minecraft used to work fine
#427 [05:42] <JustJerrel> Until I installed windows 10
#428 [05:42] <Andrio> ??> JustJerrel win/update
#429 [05:42] <Absol> JustJerrel: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#430 [05:43] <JustJerrel> Alright going to update some stuff
#431 [05:44] <JustJerrel> Computer is going to restart
#432 [05:44] <Andrio> ah,OK
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#444 [05:51] <SAIF9000> GOOD MOD
#445 [05:51] <SAIF9000> HACLK MINECRFT
#446 [05:51] <SAIF9000> GFUOOI0
#447 [05:51] <SAIF9000> O[]IGG
#448 [05:51] <SAIF9000> UJLOH
#449 [05:51] <SAIF9000> , ML
#450 [05:51] <SAIF9000> \AL;LA/;\\A
#451 [05:51] <SAIF9000> AA.A\'Q
#452 [05:51] <SAIF9000> SDDS
#453 [05:51] <SAIF9000> S
#454 [05:51] <SAIF9000> S
#455 [05:51] <SAIF9000> SWW
#456 [05:51] * Absol kicked SAIF9000 from #minecrafthelp (Reason: AIF9000 :Stop spamming)
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#469 [05:59] <GokuFGBR> KNOW someone fix this error socket timeout exception
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#488 [06:24] <olivdvi9> I can not open minecraft
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#494 [06:27] <vojtavales> Hello I have a problem with logging into your account at minecraft.net , writes that there is no account , minecraft nick : vojtavales
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#497 [06:31] <RICOCRAFTER> hi everybody...i got problems with legging in the game. i have an 34bit version and i dont know what to do...i could send a screenshot about all informations. please tell me in wich way you could help me my minecraft nick is ricocrafter...thanks a lot.
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#500 [06:37] <rymate1234> RICOCRAFTER, what's the issue
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#505 [06:44] <Huntsman1995> I updated my laptop from win8 to win10 and now i only can play minecraft into a window but i set into the settings vollmod. at win 8 it works all
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#514 [06:50] <Huntsman1995> I updated my laptop from win8 to win10 and now i only can play minecraft into a window but i set into the settings vollmod. at win 8 it works all
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#519 [06:55] <SNG2> hftd
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#524 [07:00] <SNG2> I have a question , when I click the play button a message appears saying we 're sorry purpose It Seems There Was an error while try trying to render aspects of the game . And I can not seem to solve the problem
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#526 [07:02] <SNG2> I'm not english so sorry if my english is bad
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#529 [07:03] <Helper> Hey
#530 [07:03] <SNG2> hello
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#532 [07:03] <Helper> need any Help?
#533 [07:04] <SNG2> yes
#534 [07:04] <SNG2> when I click the play button a message appears saying we 're sorry purpose It Seems There Was an error while try trying to render aspects of the game . And I can not seem to solve the problem
#535 [07:04] <Helper> k give me sec
#536 [07:06] <Helper> Do you updated your Pc?
#537 [07:07] <SNG2> yes
#538 [07:07] <Helper> To 10?
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#540 [07:07] <SNG2> yes
#541 [07:08] <Helper> what drivers do you have?
#542 [07:08] <SNG2> intel driver
#543 [07:08] <Kreezio> Hi.I can't start minecraft.It writes "Pixel format not accelerated"
#544 [07:08] <Helper> Update your Drivers SNG2
#545 [07:09] <SNG2> how ?
#546 [07:09] <Chromaryu> O_O
#547 [07:09] <Chromaryu> ??> SNG2 win/dxdiag
#548 [07:09] <Absol> SNG2: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#549 [07:09] <Chromaryu> Give us the paste.ubuntu.com link
#550 [07:10] <SNG2> I've already done that
#551 [07:10] <Chromaryu> Then give me a lick
#552 [07:10] <Chromaryu> *link
#553 [07:10] <Chromaryu> (usually, I misstypes.)
#554 [07:11] <Helper> SNG2 http://www.intel.com/content/www/us/en/support/detect.html?iid=dc_iduu
#555 [07:11] <Chromaryu> Helper: No
#556 [07:11] <Helper> why
#557 [07:11] * Kreezio [Kreezio@notlogged] has quit. (Client Quit)
#558 [07:12] <SNG2> I already download , I downloaded it once again ?
#559 [07:12] <Chromaryu> it shouldn't detect, whenever it detects, usually It won't work
#560 [07:12] <Helper> rly? work for me
#561 [07:12] <Chromaryu> If the driver up-to-date, but shows same Error?
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#564 [07:13] <Chromaryu> I've always see that, Helper.
#565 [07:13] * illuminatiecraft [illuminatiecraft@notlogged] has joined #minecrafthelp
#566 [07:14] <SNG2> wait
#567 [07:14] <tyteen4a03> that was... bizarre
#568 [07:15] * imadkazic [imadkazic@notlogged] has joined #minecrafthelp
#569 [07:15] <SNG2> I followed all stages
#570 [07:16] * SpyroDraXx [SpyroDraXx@notlogged] has joined #minecrafthelp
#571 [07:16] <SNG2> I was asked to copy paste it
#572 [07:16] <SNG2> 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 8
#573 [07:16] <SNG2> oups
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#576 [07:17] * illuminatiecraft [illuminatiecraft@notlogged] has quit. (Ping timeout: 204 seconds)
#577 [07:17] <SNG2> I do not understand what 's wrong na
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#580 [07:18] <yr> hello?
#581 [07:18] <SNG2> and again sorry for my bad english
#582 [07:18] <yr> unable to run Minecraft on Mac OS 10.6.8
#583 [07:19] * tiono [tiono@notlogged] has joined #minecrafthelp
#584 [07:19] <SNG2> http://paste.ubuntu.com/14446081/
#585 [07:19] <yr> this is the highest os for this mac
#586 [07:19] <tiono> djafi
#587 [07:19] <tiono> ssjujds
#588 [07:19] <tiono> kdks
#589 [07:19] <tiono> t
#590 [07:19] <tiono> help
#591 [07:19] <tiono> me
#592 [07:19] * SpyroDraXx [SpyroDraXx@notlogged] has quit. (Client Quit)
#593 [07:19] <SNG2> helper ?
#594 [07:20] <tiono> hi you
#595 [07:20] <Chromaryu> SNG2: unfortually, your graphic board does not supported in windows 10
#596 [07:20] <yr> what?
#597 [07:20] <tiono> oce
#598 [07:20] <tiono> asasssssad
#599 [07:20] <tiono> ew\
#600 [07:20] <tiono> \
#601 [07:20] <tiono> 857[;-55kk
#602 [07:20] * Absol kicked tiono from #minecrafthelp (Reason: iono :Stop spamming)
#603 [07:20] <SNG2> ok
#604 [07:21] <SNG2> Thank you
#605 [07:21] <yr> [22:18] <yr> unable to run Minecraft on Mac OS 10.6.8
#606 [07:21] <yr> i just paid for software that stated it was compatible
#607 [07:22] <yr> hello?
#608 [07:23] <yr> all AFK?
#609 [07:23] <yr> ...guess HELP is not much Help...
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#613 [07:26] <yr_> [22:18] <yr> unable to run Minecraft on Mac OS 10.6.8
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#616 [07:29] <JC> Hi, i have the problem that no Mods are starting, neither with AT Launcher nor Technic launcher. I lookred up the log's of AT launcher and found some helpfull stuff on "www.hopper.minecraft.net" but at least this asked me to paste a dxdiag which can be found here: http://paste.ubuntu.com/14446711/
#617 [07:29] <yr_> unable to run Minecraft on Mac OS 10.6.8
#618 [07:30] <JC> Intel driver's tool did not find any outdated drivers, also manually search for HDgraphics 3000 drivers via windows don't reveal any new versions.
#619 [07:31] <yr_> unable to run Minecraft on Mac OS 10.6.8
#620 [07:31] <yr_> any help?
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#622 [07:31] <JC> Minecraft is newly installed today
#623 [07:31] <yr_> hello?
#624 [07:32] <yr_> any help out there?
#625 [07:32] <Debianjaspers> http://paste.ubuntu.com/14446733/
#626 [07:34] <yr_> this help should be labled PLEH
#627 [07:34] * hanadio [hanadio@notlogged] has joined #minecrafthelp
#628 [07:34] <yr_> how about ANTIHELP
#629 [07:34] <yr_> -HELP..?
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#632 [07:35] <yr_> unable to run Minecraft on Mac OS 10.6.8
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#634 [07:37] <michijerry> michijerry
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#638 [07:38] <JC> Sorry, I forgot to tell about the error message, it's: "lwjglexception pixel format not accelerated"
#639 [07:38] * CrystalMare is now known as Crystal|AFK
#640 [07:39] <Perthe> How can i contact someone that works with mojang/minecraft? i need help -.-
#641 [07:40] <Perthe> 1 day ago i could not log into my account so i though mabye i was getting the pw wrong so i changed it and its still not working. so i changed username and that didnt work either. and now when i try to change pw it says my account doesnt exist
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#644 [07:41] <_ImVirus> I need help :3 I have this problem. http://paste.ubuntu.com/14446035/
#645 [07:42] <Kreezio> Hi.I need some help.My minecraft doesn't starts. http://paste.ubuntu.com/14446606/
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#648 [07:45] <SkyRacer01> Hello, I just opened minecraft, and The "play button" says Loading... and switch user is kinda grey just like the play button is. When i click edit profile or new profile i click it and it just shows the animation but nothing happens, same thing with the play and switch user button. I cannot play minecraft anymore?
#649 [07:45] <SkyRacer01> and i am running on windows 10
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#655 [07:48] <Andrio> ??> SkyRacer01 launcher/log
#656 [07:48] <Absol> SkyRacer01: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#657 [07:48] <Absol> SkyRacer01: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#658 [07:50] <SkyRacer01> there is no log because i cant even click the play button
#659 [07:51] <iMOWtheLAWN24> Hello, I need help running my minecraft. I just bought the game and it keeps popping up with this error message,"We're sorry, seems there was an error while trying to render some aspects of the game" can anyone help me resolve this issue?
#660 [07:51] <Andrio> hm
#661 [07:52] <iMOWtheLAWN24> http://paste.ubuntu.com/14446808/
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#663 [07:53] <Andrio> iMOWtheLAWN24, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
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#665 [07:54] <Andrio> SkyRacer01, there should still be a log.
#666 [07:55] <iMOWtheLAWN24> Thanks for letting me know. Do you know if there is anyway to get a refund?
#667 [07:55] <Andrio> ??> iMOWtheLAWN24 account/refund
#668 [07:55] <Absol> iMOWtheLAWN24: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
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#674 [08:01] <SkyRacer01> Hello, I just opened minecraft, and The "play button" says Loading... and switch user is kinda grey just like the play button is. When i click edit profile or new profile i click it and it just shows the animation but nothing happens, same thing with the play and switch user button. I cannot play minecraft anymore? and i am running on windows 10
#675 [08:02] <iMOWtheLAWN24> Thank you for all the help. I just sent my refund email. Greatly appreciate the help
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#677 [08:04] <Andrio> ??> SkyRacer01 launcher/log
#678 [08:04] <Absol> SkyRacer01: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#679 [08:04] <Absol> SkyRacer01: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#680 [08:05] <SkyRacer01> ok gimme a momment
#681 [08:06] <SkyRacer01> http://paste.ubuntu.com/14446911/
#682 [08:07] <Andrio> OK, something odd's happened.
#683 [08:08] <SkyRacer01> I have a dell optiplex 3020 sff, 16gb ram, intel onboard graphics and thats all, Ive been playing minecraft since the beta release almost everyday
#684 [08:08] <SkyRacer01> i have the newest launcher and windows 10
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#686 [08:10] <SkyRacer01> could this be the reason why?; Caused by: java.lang.IllegalArgumentException: Version cannot be null
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#691 [08:11] <elsiera> hi
#692 [08:12] <SkyRacer01> you still here andrio?
#693 [08:12] <elsiera> wate ik spreek nl
#694 [08:13] <SkyRacer01> elsiera, This is my chat so find your own
#695 [08:13] <rymate1234> this is a public chat
#696 [08:13] <elsiera> oow okey
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#698 [08:13] <SkyRacer01> http://paste.ubuntu.com/14446911/
#699 [08:13] <SkyRacer01> http://paste.ubuntu.com/14446911/
#700 [08:14] <elsiera> het lukt niet bij mijn minecraft
#701 [08:14] <SkyRacer01> should i just reboot my pc?
#702 [08:14] <SkyRacer01>
#703 [08:14] <SkyRacer01>
#704 [08:15] <rymate1234> SkyRacer01, be patient
#705 [08:15] <rymate1234> this is a community support chat
#706 [08:15] <rymate1234> you could try reinstalling minecraft
#707 [08:15] <rymate1234> ??> SkyRacer01 win/reinst
#708 [08:15] <Absol> SkyRacer01: You may need to reinstall the locally installed files that Minecraft puts into place.
#709 [08:15] <Absol> SkyRacer01: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#710 [08:15] <Andrio> Yeah... my IRC client froze
#711 [08:16] <SkyRacer01> i dont undersstand
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#714 [08:19] <Andrio> What don't you understand?
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#718 [08:22] <Denis> http://paste.ubuntu.com/14446990/
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#722 [08:25] <Andrio> Denis, edit your Minecraft launcher profile to use version 1.7.2, then install this driver: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
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#724 [08:27] <OperNet> hi, im looking to create a Server for my Kids with a simple world with few castle? could be commercial or Pocketmine Server. any suggestion?
#725 [08:28] <JC> Hi, is someone looking for my problem so far? I would appreciate that ... :-)
#726 [08:32] <Andrio> JC, Intel HD graphics 3000 isn't supported on Windows 10.
#727 [08:32] <JC> Aha, and what am I supposed to do?
#728 [08:32] <JC> switch to 8.1 again?
#729 [08:33] <Andrio> You can downgrade Windows, or get a new graphics card and/or PC.
#730 [08:33] <JC> ok, not hat I like to hear, but could be,...
#731 [08:33] <Andrio> mm
#732 [08:34] <JC> only question then is why minecraft without mods is working fine ...
#733 [08:35] <JC> ???
#734 [08:36] <Andrio> It is?
#735 [08:38] <JC> Yep, no problem's, also online gaming on different minecraft servers like aternos servers no problems so far
#736 [08:38] <Andrio> Are you using a different Java installation?
#737 [08:39] <JC> it's Java (Build 1.8.0_66-b18) for 64bit
#738 [08:39] <Andrio> Apparently there are issues with that and certain Intel HD graphics cards.
#739 [08:39] <Andrio> Using the older Java installation that Minecraft installs for you may help.
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#741 [08:40] <NetherLeader> So why does my game not work?? it worked a weak ago and it doesnt''t work on any of my computers
#742 [08:40] <JC> ??? How can I do this? Uninstall actual Java and the reinstall Minecraft?
#743 [08:40] * knjckjnthuyoortuyo [knjckjnthuyoortuyo@notlogged] has joined #minecrafthelp
#744 [08:40] <Andrio> JC, no need to uninstall Java.
#745 [08:41] <Andrio> JC, did you use the .msi installer to install Minecraft?
#746 [08:41] <JC> the .msi one
#747 [08:41] <Andrio> ok
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#749 [08:41] <Andrio> start that, and make sure Java Executable is not ticked in your profile settings
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#753 [08:41] <Andrio> NetherLeader, what happens when you try to play?
#754 [08:42] <manel> abro minecraft normal, crio o mundo mas nao entra e fecha o jogo de uma vez
#755 [08:42] <manel> porque isso?
#756 [08:42] <JC> ??? Sorry for stupid question, but which profile settng you are talking about?
#757 [08:42] <manel> como?
#758 [08:42] <Andrio> JC, in the Minecraft launcher.
#759 [08:42] <manel> original
#760 [08:43] <manel> no launcher do mine original
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#762 [08:43] <JC> ok, I'l try, many thx so far, Andrio!!!!
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#765 [08:43] <manel> abro minecraft normal, crio O Mundo mas nao Entra e fecha o Jogo de Uma Vez
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#769 [08:44] <manel> v abro minecraft normal, crio O Mundo mas nao Entra e fecha o Jogo de Uma Vez
#770 [08:45] <manel> preciso de ajuda , abro minecraft normal, crio O Mundo mas nao Entra e fecha o Jogo de Uma Vez
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#772 [08:45] <AdTerrum> I can't get a GM45 Intel driver to work w/ Win10. Does anybody have a link to a proper Win10 64 driver, zip format, that I can attempt?
#773 [08:46] <NetherLeader> it wont log in to the correct acccount email and password that was woring for the last few years
#774 [08:48] <Andrio> AdTerrum, there isn't one
#775 [08:48] <Andrio> ??> NetherLeader login/throttle
#776 [08:48] <Absol> NetherLeader: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#777 [08:48] <Absol> NetherLeader: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#781 [08:52] <JC> #Andrio: I did it but additionally i changed the Java directory in the At Launcher seetings to the one Minecraft uses after ticking in Minecraft launcher also this directory, now the mod is starting ...
#782 [08:53] <Andrio> Mhm
#783 [08:53] <JC> #Andrio: So you showed the right way to do, many thx for that, my son wil be very happy and you made my weekend a brighter one ;-)
#784 [08:53] <Andrio> No problem.~
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#792 [09:00] <Dee> I have completely forgotten the answers I put for the little service questions for mine craft & I have no idea how to reset it .
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#794 [09:00] <Dee> & I would like to change my skin but I need to get past the questions first
#795 [09:00] <Dee> & I would like to change my skin but I need to get past the questions first
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#797 [09:02] <Andrio> ??> Dee account/send-email
#798 [09:02] <Absol> Dee: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#799 [09:02] <Absol> Dee: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#800 [09:03] <Dee> Ok , & what if i don't remember the gift code thing as well ?
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#829 [09:36] <Lady_Ciel> Hello! Can anyone help me with the Minecraft Launcher, please?
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#831 [09:37] <DawnEz> I am having some trouble with my new pc, it seems that OpenGL is not installed, they did not give me a GPU and i get a crash message when i try to load up minecraft. here is my dxdiag report: http://paste.ubuntu.com/14447573/
#832 [09:38] <DawnEz> message
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#842 [09:46] <oOFreak_GamerOo> hello, my problem is that i get the error message : lack of unupdated graphic drivers during starting minecraft. i already have the latest update of my graphic driver installed but the game still shows me the error message. even after various restarts and shutdowns. thanks for help
#843 [09:46] <zeny> hello!
#844 [09:46] <oOFreak_GamerOo> hi
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#849 [09:49] <Notfallhenne> hello can me somebody help pls
#850 [09:50] <Notfallhenne> i was hacked at january 1 of 2016 and someone has changed my name at mojang. how can i change it back? i have to wait 22 days but i want my name now
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#852 [09:51] <zeny> is there someone who play wynncraft? I can't connect to the server but I don't understand why. An error message says "connection lost - exception connecting: runtime exception: server is online mode! @net.md_5.bungee.serverconnector:261
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#855 [09:52] <DawnEz> zeny
#856 [09:52] <DawnEz> zeny, if there is a website for the server, check it. the server may be down for updates or be under a DDoS attack
#857 [09:53] <DawnEz> it should tell you
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#859 [09:53] <zeny> yes I know the website but it says nothing
#860 [09:54] <Notfallhenne> i was hacked at january 1 of 2016 and someone has changed my name at mojang. how can i change it back? i have to wait 22 days but i want my name now
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#865 [09:54] <DawnEz> zeny the server seems to be down
#866 [09:55] <DawnEz> give it about an hour and maybe it will come back on
#867 [09:55] <Moneey_> Preciso de ajuda, meu Minecraft não abre por causa que atualizei meu Windows para a versão 10.
#868 [09:55] <DawnEz> it seems to be the problem of the server owner/(s)
#869 [09:55] <Notfallhenne> i was hacked at january 1 of 2016 and someone has changed my name at mojang. how can i change it back? i have to wait 22 days but i want my name now
#870 [09:55] <Notfallhenne> Helft mir oder ich reporte euch
#871 [09:55] <firesoul723> i downloaded windows 10 and i can't play minecraft
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#874 [09:56] <DawnEz> firesoul723
#875 [09:56] <Moneey_> http://paste.ubuntu.com/14447727/
#876 [09:56] <DawnEz> go to your file explorer
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#878 [09:56] <firesoul723> do i download it
#879 [09:56] <DawnEz> firesoul
#880 [09:56] <IUkelcher> I cant enter to my minecraft account cause it says my mail doesnt exist
#881 [09:57] <DawnEz> try to get to update your drivers
#882 [09:57] <firesoul723> i did the copy n paste i got stuck
#883 [09:57] <firesoul723> i couldnt find a driver to update
#884 [09:57] <IUkelcher> can you help me ?
#885 [09:57] <DawnEz> what processor and gpu are you using firesoul
#886 [09:57] * Notfallhenne [Notfallhenne@notlogged] has joined #minecrafthelp
#887 [09:57] <Notfallhenne> i was hacked at january 1 of 2016 and someone has changed my name at mojang. how can i change it back? i have to wait 22 days but i want my name now
#888 [09:57] <DawnEz> notfallhenne be patient
#889 [09:58] <firesoul723> um idk i just downloaded windows 10
#890 [09:58] <DawnEz> ok
#891 [09:58] <DawnEz> give me a moment
#892 [09:58] <firesoul723> i dont know how to find a processor on my laptop
#893 [09:58] <zeny> do you know what game version is required to play wynncraft? I actually use 1.8.9
#894 [09:58] <Notfallhenne> i was hacked at january 1 of 2016 and someone has changed my name at mojang. how can i change it back? i have to wait 22 days but i want my name now
#895 [09:58] <Notfallhenne> i was hacked at january 1 of 2016 and someone has changed my name at mojang. how can i change it back? i have to wait 22 days but i want my name now
#896 [09:58] <Notfallhenne> i was hacked at january 1 of 2016 and someone has changed my name at mojang. how can i change it back? i have to wait 22 days but i want my name now
#897 [09:58] <Notfallhenne> i was hacked at january 1 of 2016 and someone has changed my name at mojang. how can i change it back? i have to wait 22 days but i want my name now
#898 [09:58] * Absol kicked Notfallhenne from #minecrafthelp (Reason: otfallhenne :Stop spamming)
#899 [09:58] <IUkelcher> my minecraft just lets me to join just as demo user, and i have try with two mails now
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#901 [09:59] <DawnEz> firesoul
#902 [09:59] <firesoul723> still here
#903 [09:59] <DawnEz> click on the bottom left icon and type in
#904 [10:00] <firesoul723> thats my windows botton
#905 [10:00] <DawnEz> devmgmt.msc
#906 [10:00] <DawnEz> type that in
#907 [10:00] <DawnEz> then click on it
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#909 [10:01] <DawnEz> got it, firesoul?
#910 [10:01] <firesoul723> when i open my windows botton where i type that in at
#911 [10:01] <DawnEz> wait a second
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#913 [10:02] <DawnEz> firesoul
#914 [10:02] <firesoul723> yea
#915 [10:02] <DawnEz> there should be a search button next to your windows button
#916 [10:02] <lydia> i need help, so our friends gave me and my bro their account (cause they never used it) and there was never a problem until one day it made my log in and it was like i was hacked its been 1 year since then
#917 [10:02] <firesoul723> i have file explore
#918 [10:02] <DawnEz> no a long bar
#919 [10:02] <DawnEz> on the bottom left
#920 [10:03] <lydia> anyone know what happened
#921 [10:03] <DawnEz> type in it devmgmt.msc
#922 [10:03] <firesoul723> i dont have that i have ask cortsns
#923 [10:03] <lydia> ??????
#924 [10:03] <firesoul723> cortana
#925 [10:03] <DawnEz> yes ask cortana
#926 [10:04] <lydia> whos cartoon??
#927 [10:04] <lydia> *cortana
#928 [10:04] <DawnEz> type devmgmt.msx into it
#929 [10:04] <lydia> me?
#930 [10:04] <DawnEz> .msc i mean
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#932 [10:04] <DawnEz> no lydia
#933 [10:04] <DawnEz> i will help you after
#934 [10:05] <DawnEz> lol, i dont even work here
#935 [10:05] <lydia> ugg thers no piont i was probably hacked and wont get it back
#936 [10:05] <stupid3700> lydia: What issue are you having?
#937 [10:05] <firesoul723> it tells me to click start botton type it in search botton
#938 [10:06] <stupid3700> firesoul723: What issue are you having?
#939 [10:06] <firesoul723> idk where my search botton is
#940 [10:06] <DawnEz> firesoul
#941 [10:06] <firesoul723> im was dumb an downloded windows 10 n cant play minecraft
#942 [10:06] <DawnEz> do you know how to ask cortana?
#943 [10:06] <stupid3700> firesoul723: And why not? What message do you get?
#944 [10:06] <lydia> @stupid3700 i need help, so our friends gave me and my bro their account (cause they never used it) and there was never a problem until one day it made my log in and it was like i was hacked its been 1 year since then
#945 [10:07] <stupid3700> lydia: Did you friend give you the transaction ID for the account too?
#946 [10:07] <firesoul723> i got crash report something about a driver n when i ran the driver thing it couldnt find a driver to update
#947 [10:07] <stupid3700> ??> firesoul723 win/dxdiag
#948 [10:07] <Absol> firesoul723: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#949 [10:08] <firesoul723> not really in new to windows 10
#950 [10:08] <lydia> the what? he just gave us the user and pass @stupid3700
#951 [10:08] <DawnEz> firesoul hold windows button and press r
#952 [10:08] <firesoul723> i did all that
#953 [10:08] <DawnEz> then type in dxdiag
#954 [10:08] <DawnEz> do you have the crash report
#955 [10:08] <DawnEz> or dxdiag report
#956 [10:08] <firesoul723> i copy n pasted it then got stuck
#957 [10:08] <DawnEz> try restarting your pc
#958 [10:09] <DawnEz> come straight back here
#959 [10:09] <stupid3700> firesoul723: Explain how you 'got stuck'?
#960 [10:09] <lydia> <stupid3700> idk what to do
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#962 [10:09] <DawnEz> oml gotta move my pc
#963 [10:09] <DawnEz> brb
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#966 [10:09] <stupid3700> lydia: The transaction ID is a number that uniquely identifies each purchase. You'll need to contact your friend who will hopefully have the transaction ID, and then use that to contact Mojang and recover the account.
#967 [10:09] <firesoul723> i did the copt url and got stuck i didnt know what to do after that
#968 [10:09] <stupid3700> lydia: Without the transaction ID, it's very difficult to prove the ownership of the account.
#969 [10:10] <stupid3700> firesoul723: Post the URL here.
#970 [10:10] <lydia> ugg they prabaly wont but ill see thnx bye
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#974 [10:13] <firesoul723> i did the paste to ubuntu pastebin it tells me to download text
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#976 [10:14] <stupid3700> firesoul723: Copy the link to the paste from the address bar and post it here.
#977 [10:14] <firesoul723> http://paste.ubuntu.com/14447887/
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#979 [10:15] <firesoul723> i think thats it i got stuck there didnt know what to do
#980 [10:15] <stupid3700> firesoul723: One moment, please.
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#982 [10:16] <firesoul723> k ill be here til i can fix my mine craft lol
#983 [10:16] <stupid3700> firesoul723: The graphics card in that computer is fairly old, and isn't supported on Windows 10. You'll need to downgrade to an older version of Windows:
#984 [10:16] <stupid3700> ??> firesoul723 win/downgrade
#985 [10:16] <Absol> firesoul723: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#987 [10:17] * Max [Max@notlogged] has joined #minecrafthelp
#988 [10:17] <Max> Hello, i currently am having a problem with Minecraft. It appears that someone, or Mojang. Has migrated my account to Mojang. And im unable to acess my game.
#989 [10:18] <stupid3700> Max: What is your Minecraft username?
#990 [10:18] <firesoul723> am i doing the reverting
#991 [10:18] <Max> maxmalvin
#992 [10:18] <stupid3700> firesoul723: Yes, follow the instructions for reverting.
#993 [10:18] <firesoul723> thats gonna be fun
#994 [10:18] <stupid3700> Max: Did you ever change your Minecraft username to 'Young_Explicit'?
#995 [10:18] <firesoul723> ill try my best
#996 [10:18] <Max> Never.
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#998 [10:18] <stupid3700> ??> Max account/hacked
#999 [10:18] <Absol> Max: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1000 [10:18] <Absol> Max: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1001 [10:19] <Max> Well, that's the one thing i dont have.
#1002 [10:19] <Max> I bought this game 2011.. I contacted Skrill to get the transaction ID
#1003 [10:19] <Max> But im afraid i might have used another Email.
#1004 [10:19] <Max> " Unfortunately we were unable to recognise the email address you used to submit your query, and so we were unable to create a case and progress your query further. "
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#1008 [10:21] <stupid3700> Max: So Skrill rejected your request? Hmm.
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#1010 [10:21] <stupid3700> Max: Have you any idea what email address you could have used, and do you still have access to it?
#1011 [10:21] <Max> It might've been my fathers Email.
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#1014 [10:22] <Max> But im currently unable to access it.
#1015 [10:22] <stupid3700> Max: If you're able to open the case from that email address, you might have more luck. You could try contacting Mojang without the ID, but it may be difficult to prove account ownership.
#1016 [10:22] <Max> *Sigh* Guessed so.
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#1019 [10:23] <Max> And i guess screenshots of password resets isn't helpful either
#1020 [10:23] <Max> But wait
#1021 [10:23] <Max> The minecraft is registered on my email. Since im getting the Passwords reset to that email.
#1022 [10:24] * firesoul723 [firesoul723@notlogged] has quit. (Ping timeout: 204 seconds)
#1023 [10:24] <stupid3700> Max: Er, have you been able to successfully reset the password at all?
#1024 [10:24] <Max> Well, that was back when i was able to log in.
#1025 [10:24] <stupid3700> Ah.
#1026 [10:24] <Max> Before my minecraft was migrated.
#1027 [10:25] <stupid3700> You can try contacting Mojang anyway, though I can't guarantee it'll be successful.
#1028 [10:25] <stupid3700> ??> Max mojang/email
#1029 [10:25] <Absol> Max: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1030 [10:25] <Absol> Max: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1032 [10:25] <Max> I've already sent an email regarding this matter.
#1033 [10:25] <stupid3700> Ah, right.
#1034 [10:26] * maximilian7g [maximilian7g@notlogged] has quit. (Client Quit)
#1035 [10:26] <Max> Well, i found the hacker on twitter.
#1036 [10:26] * Ferrenz1 [Ferrenz1@notlogged] has joined #minecrafthelp
#1037 [10:27] <Ferrenz1> Single player has become basically unplayable. I make a new world one day, then when I log on the next day my world has been deleted. Is there a way to avoid this?
#1038 [10:28] <stupid3700> Ferrenz1: That's a very unusual issue.
#1039 [10:28] <stupid3700> Ferrenz1: If you could do a few things for me and we can try and diagnose it.
#1040 [10:28] <stupid3700> ??> Ferrenz1 launcher/open
#1041 [10:28] <Absol> Ferrenz1: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1042 [10:29] <stupid3700> Ferrenz1: After you've set the launcher to stay open, start Minecraft and create a new world. Save and exit the world, then close Minecraft.
#1043 [10:29] <stupid3700> Ferrenz1: Finally, we'll need the Game Output log:
#1044 [10:29] <stupid3700> ??> Ferrenz1 launcher/game-output
#1045 [10:29] <Absol> Ferrenz1: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1046 [10:29] <Absol> Ferrenz1: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1048 [10:33] <Ferrenz1> Did you get all of it?
#1049 [10:33] <stupid3700> Ferrenz1: You'll need to post the link to it here.
#1050 [10:34] <Max> Stupid7300 are you a technical person?
#1051 [10:34] <stupid3700> Max: Er, technical in what regards?
#1052 [10:34] * MrUlissesGamer [MrUlissesGamer@notlogged] has joined #minecrafthelp
#1053 [10:35] <Max> Wait.
#1054 [10:35] <Ferrenz1> I posted it at the link I was given.
#1055 [10:35] <Max> Nevermind.
#1056 [10:35] <stupid3700> Ferrenz1: Right. You'll have been taken to another page. Please copy the link to that page and post it here.
#1057 [10:35] <Ferrenz1> Completely ignored arguments: [--nativeLauncherVersion, 286] [11:30:10] [Client thread/INFO]: Setting user: Ferrenz1 [11:30:10] [Client thread/INFO]: (Session ID is token:292307431b92403896c252959ab06858:6e41e1f059e340d19d39c3a477b8a9cd) [11:30:15] [Client thread/INFO]: LWJGL Version: 2.9.4 [11:30:17] [Client thread/INFO]: Reloading ResourceManager: Default, VanillaBDcraft 128x MC18.zip [11:30:20] [Sound Library Loader/INFO]: S
#1058 [10:37] <stupid3700> nonono, you need to post it on Ubuntu Paste, enter a name, click 'Paste!' and finally copy the link from the address bar and paste it here.
#1059 [10:37] <JustJerrel> My minecraft crashes everytime I start the game
#1060 [10:37] <JustJerrel> http://paste.ubuntu.com/14448085/
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#1062 [10:37] <JustJerrel> This is the error log
#1063 [10:37] <Ferrenz1> Oh, right. I'm sorry.
#1064 [10:37] <stupid3700> ??> JustJerrel win/dxdiag
#1065 [10:37] <Absol> JustJerrel: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1066 [10:37] <JustJerrel> http://paste.ubuntu.com/14448103/
#1067 [10:38] <JustJerrel> this is my dxdiag
#1068 [10:38] <Ferrenz1> http://paste.ubuntu.com/14448113/
#1069 [10:38] <JustJerrel> I have windows 10
#1070 [10:38] <JustJerrel> Absol I already tried that
#1071 [10:38] <JustJerrel> Doesn't work
#1072 [10:38] <JustJerrel> Oh wait
#1073 [10:39] <JustJerrel> Nevermind
#1074 [10:39] <JustJerrel> This is the dxdiag: http://paste.ubuntu.com/14448103/
#1075 [10:39] <Max> Was the Minecraft username " Young_Explicit "
#1076 [10:39] <JustJerrel> The problem is that in the dxdiag it doesn't show a manifacturer
#1077 [10:40] <stupid3700> Max: Yes, it was changed to that.
#1078 [10:40] <Max> Does the uppercase matter when logging in?
#1079 [10:40] <JustJerrel> I have an amd/ati
#1080 [10:40] <stupid3700> Max: You use your email address to login.
#1081 [10:40] <stupid3700> JustJerrel: I'm aware.
#1082 [10:41] <Max> You can't find his email can you?
#1083 [10:41] <JustJerrel> So do you know how I can solve this problem?
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#1085 [10:41] <stupid3700> Max: No, I can't. I don't have any access to that.
#1086 [10:41] <stupid3700> JustJerrel: Er, HP's website is suggesting to use Windows Update to search for updates. If that fails, you'll need to downgrade.
#1087 [10:42] <JustJerrel> Already up to date
#1088 [10:42] <JustJerrel> So you suggest downgrading
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#1091 [10:42] <stupid3700> ??> JustJerrel win/downgrade
#1092 [10:42] <Absol> JustJerrel: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1093 [10:42] <stupid3700> Ferrenz1: The issue suggests world corruption.
#1094 [10:42] * LukaGaming_FTW [LukaGaming_FTW@notlogged] has quit. (Client Quit)
#1095 [10:42] <stupid3700> Ferrenz1: It's strange that it should occur for every new world.
#1096 [10:42] <JustJerrel> stupid2700 downgrade to win7?
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#1099 [10:42] <Max> And is there someone who can find his email? That is easy to contact?
#1100 [10:43] <stupid3700> Max: You'll have to contact him directly.
#1101 [10:43] <stupid3700> JustJerrel: Yes.
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#1103 [10:44] <Ferrenz1> Is there a way I can keep this from happening?
#1104 [10:44] <Max> And, if i get access to the account. Can i change the email?
#1105 [10:44] <stupid3700> Ferrenz1: Is it always occurring consistently for each new world?
#1106 [10:44] <stupid3700> Max: Er, yes.
#1107 [10:44] <Ferrenz1> Yes.
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#1113 [10:47] <stupid3700> ??> Ferrenz1 launcher/.minecraft
#1114 [10:47] <Absol> Ferrenz1: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
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#1116 [10:47] <stupid3700> Ferrenz1: Once there, if you'd like to rename the folder 'saves' to 'saves_old' or something, just to eliminate any sort of permissions issues (though it seems unlikely they're the cause)
#1117 [10:48] <stupid3700> Ferrenz1: Afterwards, start up Minecraft and see if it'll create a world and if it'll still work without disappearing.
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#1119 [10:49] <h4rz_derp> hey, i have mcpe 0.13.1 and everytime i play online i cant see other peoples skins. They either look all black or show my skin. Anyone know how to fix please let me know. thanks
#1120 [10:50] <Ferrenz1> It worked. Thank you all very much for your help.
#1121 [10:51] <stupid3700> Ferrenz1: Worlds now consistently working?
#1122 [10:51] <Ferrenz1> Yes.
#1123 [10:51] <stupid3700> Fantastic.
#1124 [10:51] <Ferrenz1> Thank you.
#1125 [10:51] <stupid3700> No problem. I've never actually seen that issue before.
#1126 [10:52] <Ferrenz1> Well, I'm glad you were able to figure out the issue.
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#1131 [10:59] <Ineedbadhelp> I DONT KNOW WHAT MANUFACURER I HAVE
#1132 [10:59] <Ineedbadhelp> I DONT KNOW WHAT MANUFACURER I HAVE
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#1135 [11:01] <MinerAlexis13> my minecraft crash again -.-
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#1138 [11:02] <MinerAlexis13> help
#1139 [11:03] <MinerAlexis13> i need help ;/ my minecraft crash
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#1151 [11:17] <LeviTowe> I need help with resetting my security questions
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#1153 [11:18] <LeviTowe> Can someone help me with resetting my security questions?
#1154 [11:18] <Guest12216> My minecraft says that my Pixel format accelerater is out of date I dont know how to fix it.http://paste.ubuntu.com/14448531/
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#1163 [11:26] <Lord_Sigfried> I have a problem with food in Minecraft, since one day I cannot eat food and my life doesn't recover
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#1165 [11:26] <Lord_Sigfried> I have tried uninstalling and the issue continues
#1166 [11:26] <Topazzeb> So my pc just crashed and i have rebooted it. It does'nt work like before but can be used. I got an error saying: "---- Minecraft Crash Report ---- // Don't be sad, have a hug! <3 Time: 09.01.16 18:23 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjg
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#1168 [11:27] <Topazzeb> ) at org.lwjgl.opengl.Display.create(Display.java:848)
#1169 [11:28] <Topazzeb> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
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#1171 [11:32] <Serleo> hola e descargado windows 10 y no me agarra y me aparecen problemas con el open gl alguien me ayuda
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#1176 [11:34] <Lord_Sigfried> I need some help with Minecraft, lately I cannot eat any food I don't know why (I'm in survival hard difficulty) and yes, I have the unmodded game and I have tried several times tu reinstall. Somebody there?
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#1183 [11:39] <Lord_Sigfried> This is useless
#1184 [11:39] <LeviTowe> I need help with resetting my security questions
#1185 [11:39] <kjaniszewski> I have tried opening several worlds to LAN, and nobody can connect to it
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#1187 [11:40] <kjaniszewski> I had the same issue a while back and I just sent them a quick e-mail and Mojang helped me fix the issue
#1188 [11:40] <MinecraftPoopu> Why i don't have resources pack folder in .minecraft>
#1189 [11:40] <kjaniszewski> for the security questions part btw
#1190 [11:40] <MinecraftPoopu> Siema suko smierdzacas
#1191 [11:40] <MinecraftPoopu> masz malego idioto
#1192 [11:40] <LeviTowe> What email did you email because I thought their email was no reply
#1193 [11:41] <kjaniszewski> here, let me check. i'll open a new tab and go thru exactly what i did
#1194 [11:41] <kjaniszewski> one sec
#1195 [11:41] <LeviTowe> ok
#1196 [11:41] <kjaniszewski> https://help.mojang.com/customer/portal/emails/new
#1197 [11:42] <kjaniszewski> go to that link, and fill the stuff in
#1198 [11:42] <LeviTowe> oh
#1199 [11:42] <LeviTowe> I sent them like 3 and they never replied back with anything
#1200 [11:42] <LeviTowe> and its been 2 weeks atleast
#1201 [11:42] <kjaniszewski> If you don't have your transaction id then it's fine
#1202 [11:42] <kjaniszewski> when i had a problem they replied immediately
#1203 [11:43] <kjaniszewski> i wasn't able to log in to my account for 2 and a half years. I just kinda ignored it until i found out i could e-mail them
#1204 [11:43] <kjaniszewski> i was actually really surprised that they got back to me that fast
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#1207 [11:44] <kjaniszewski> My e-mail was deactivated because they didn't think i used it anymore, so i couldn't reset my questions. They sent me a link and i got it fixed that same day though
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#1210 [11:45] <kjaniszewski> Can anyone help me figure out why nobody can connect to any of my LAN worlds?
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#1213 [11:47] <Ambush> kjaniszewski: what people?
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#1217 [11:48] <kjaniszewski> Ambush: my sister is sitting next to me on her laptop and is connected to my internet
#1218 [11:49] <kjaniszewski> I am on a desktop
#1219 [11:49] <nyvia> Same version of MC?
#1220 [11:49] <kjaniszewski> I can't connect to her worlds and she can't connect to mine
#1221 [11:49] <kjaniszewski> yes
#1222 [11:49] <kjaniszewski> 1.8.9
#1223 [11:50] <kjaniszewski> i've also tried making a server. i can connect to it but she can't
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#1227 [11:50] <kjaniszewski> She can connect to any other server, but not LAN or mine
#1228 [11:50] <nyvia> Are you sure you're both on the same WiFi network
#1229 [11:51] <kjaniszewski> Yes, we are both connected
#1230 [11:51] <nyvia> Odd. I don't know then
#1231 [11:51] <XAnnzX> I paid for minecraft but its really laggy and i would like a refund is it possible to get a refund or do u know how to fix the lag?
#1232 [11:51] <kjaniszewski> Ya, that's why I'm at a road block
#1233 [11:52] <kjaniszewski> XAnnzX: I'm not sure how to get a refund, but are you on a laptop or desktop?
#1234 [11:52] <XAnnzX> Laptop
#1235 [11:53] <nyvia> ??< X
#1236 [11:53] <nyvia> Whoops
#1237 [11:53] <kjaniszewski> XAnnzX: okay, what kind of laptop?
#1238 [11:53] <nyvia> ??< XAnnzX/Dxdiag
#1239 [11:53] <nyvia> Fuck
#1240 [11:53] <Absol> nyvia: Please keep it civil
#1241 [11:53] <nyvia> >.<
#1242 [11:53] <XAnnzX> Dell Studio
#1243 [11:53] <rymate1234> ??> XAnnzX win/dxdiag
#1244 [11:53] <Absol> XAnnzX: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1245 [11:54] <kjaniszewski> XAnnzX: what year? I used to play on a laptop and it was really laggy even though it was newer.
#1246 [11:55] <kjaniszewski> XAnnX: and it was laggy becuase i had no graphics card. I am now on a desktop and I can actually stand to play it. Buuutt i had to buy a whole new setup with a graphics card and stuff
#1247 [11:55] <nyvia> kjaniszewski: best thing to do is ask for a Dxdiag, it provides a full list of system info
#1248 [11:58] <kjaniszewski> okay
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#1251 [12:05] <XAnnzX> Nothing happened what eles should i do??
#1252 [12:05] <XAnnzX> The laptop was made last year
#1253 [12:05] <BillyJoJoJo> I have a qestion. From where can I download Minecraft server EXE for minecraf 1.7.10?
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#1255 [12:07] <PugaBear> How would I convert a UUID to find the link to the texture.minecraft.net/texture/ page for that skin? like this textures.minecraft.net/texture/797884d451dc7b7729de2076cd6c4912865ade70391d1ccec3e95fb39f8c5e1
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#1260 [12:09] <wylgo> I am getting server out of date
#1261 [12:09] <wylgo> how do we fix this as it was working before
#1262 [12:10] <BillyJoJoJo> I have a qestion. From where can I download Minecraft server EXE for minecraf 1.7.10?
#1263 [12:10] <PugaBear> I have this information: http://paste.md-5.net/raw/jafimuqumi but neither loads anything on textures.minecraft.net
#1264 [12:10] <wylgo> multiplayer session not allowing to join BungeeCord 1.8
#1265 [12:10] <XAnnzX> Everytime i load up minecraft it says building terrian then it says uhoh, it looks like the game has crashed! Sorry for the inconvenience
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#1267 [12:11] <wylgo> can't connect to any server
#1268 [12:14] <XAnnzX> Hello? I know i shouldnt be impatient but my game is really laggy and i would like a refund how do you get a refund?
#1269 [12:14] <tyteen4a03> ??> XAnnzX launcher/log
#1270 [12:14] <Absol> XAnnzX: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1271 [12:14] <Absol> XAnnzX: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1272 [12:15] <tyteen4a03> XAnnzX, I also believe rymate1234 has just asked for a dxdiag report
#1273 [12:15] <XAnnzX> I dont know what that is or what that means?
#1274 [12:16] <wylgo> who can help me with getting the server working. appreciate the help
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#1276 [12:16] <wylgo> how can i update the server?
#1277 [12:17] <XAnnzX> paste.ubantu.com/14449124/
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#1279 [12:17] <Darkclaw> Hey! I'm trying to look through the crash reports, but the list is super long and I wanted to ask if there's a way to search up what bug you're looking for.
#1280 [12:17] <Darkclaw> (Or crash really)
#1281 [12:17] <tyteen4a03> XAnnzX, your computer is too old to run Minecraft; as your computer does not meet the System Requirements, you are not entitled to a refund
#1282 [12:17] <tyteen4a03> ??> XAnnzX account/refund
#1283 [12:17] <Absol> XAnnzX: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1284 [12:18] <tyteen4a03> Darkclaw, get the crash log onto ubuntu paste
#1285 [12:18] <tyteen4a03> ??> Darkclaw paste
#1286 [12:18] <Absol> Darkclaw: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1288 [12:18] <XAnnzX> So im not aloud a refund??
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#1290 [12:18] <wylgo> absolve can you help with the server our of date
#1291 [12:18] <tyteen4a03> XAnnzX, as detailed in the refund policy, no
#1292 [12:18] <tyteen4a03> XAnnzX, you could try your luck though
#1293 [12:18] <wylgo> absolve can you help with my question
#1294 [12:19] <tyteen4a03> wylgo, are you hosting the server?
#1295 [12:19] <BillyJoJoJo> I have a qestion. From where can I download Minecraft server EXE for minecraf 1.7.10?
#1296 [12:19] <XAnnzX> So basically i wasted £18?!
#1297 [12:19] <Darkclaw> Okay, thanks. One more question. How do you copy information from being kicked from a server?
#1298 [12:19] <wylgo> i don't think so. i am joining servers. i am new at this
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#1300 [12:19] <tyteen4a03> XAnnzX, it is your responsibility to check whether your computer meets the system requirements
#1301 [12:19] <wylgo> tyteen4a03 thank you for answering. how can we resolve this
#1302 [12:20] <tyteen4a03> XAnnzX, again, you can try your luck by going to the website above
#1303 [12:20] <XAnnzX> What website?
#1304 [12:20] <tyteen4a03> ??> XAnnzX account/refund
#1305 [12:20] <Absol> XAnnzX: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1306 [12:20] <tyteen4a03> wylgo, basically, your version of Minecraft must match the server's Minecraft version as well; ask your server what version it is, then change your version with the launcher
#1307 [12:20] <tyteen4a03> ??> wylgo launcher/change-version
#1308 [12:20] <Absol> wylgo: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1309 [12:21] <tyteen4a03> BillyJoJoJo, https://mcversions.net/
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#1311 [12:21] <tyteen4a03> BillyJoJoJo_, https://mcversions.net/
#1312 [12:21] <Darkclaw> If I am being kicked from a server how do I copy the kick information?
#1313 [12:21] <tyteen4a03> XAnnzX, you can still play Minecraft on any capable PCs
#1314 [12:22] <BillyJoJoJo> Is there a way i can download the .exe version of the server
#1315 [12:22] <XAnnzX> But then i need to pay another £18
#1316 [12:22] <tyteen4a03> Darkclaw, I reckon the game output might have it; but you can try typing it out
#1317 [12:22] <tyteen4a03> XAnnzX, no; once you bought Minecraft, it is yours and you can play MC on any capable computers
#1318 [12:22] <tyteen4a03> XAnnzX, it follows your email account
#1319 [12:23] <XAnnzX> So i can play it on my pc for free?
#1320 [12:23] <tyteen4a03> BillyJoJoJo, change the .jar to .exe in the URL
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#1322 [12:23] <tyteen4a03> XAnnzX, you have already bought it, so you can play it on any PCs
#1323 [12:23] <BillyJoJoJo> ok thanks
#1324 [12:23] <tyteen4a03> XAnnzX, the PC must be powerful enough to run Minecraft though
#1325 [12:23] <wylgo> ok great guys thank you it worked. i changed the version from latest version to minecraft 1.8.9
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#1327 [12:24] <XAnnzX> But it depends what if its laggy again then im screwed?
#1328 [12:24] <Darkclaw> http://paste.ubuntu.com/14449430/
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#1330 [12:24] <tyteen4a03> XAnnzX, it means the computer is not powerful enough; if you can tolerate the lag then there is no problwem
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#1332 [12:24] <tyteen4a03> *problem
#1333 [12:24] <tyteen4a03> ??> Darkclaw tools/hjt
#1334 [12:24] <Absol> Darkclaw: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1335 [12:24] <Absol> Darkclaw: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1337 [12:25] <XAnnzX> Can you tell me the date i got minecraft (paid for the full version)
#1338 [12:25] <PugaBear> How would I convert a UUID to find the link to the texture.minecraft.net/texture/ page for that skin? like this textures.minecraft.net/texture/797884d451dc7b7729de2076cd6c4912865ade70391d1ccec3e95fb39f8c5e1 I have this information: http://paste.md-5.net/raw/jafimuqumi but neither loads anything on textures.minecraft.net
#1339 [12:25] <tyteen4a03> XAnnzX, we cannot
#1340 [12:25] <XAnnzX> Why not?
#1341 [12:25] <tyteen4a03> XAnnzX, 1. We are not Mojang; 2. We don't know if you are actually the owner of your account; you can claim to be anybody you want to be
#1342 [12:26] <tyteen4a03> XAnnzX, when you purchase Minecraft, you would have received an email; the date of the email would be your date of purchase
#1343 [12:26] <XAnnzX> Can u email us?
#1344 [12:26] * Nerffun [Nerffun@notlogged] has joined #minecrafthelp
#1345 [12:26] <tyteen4a03> XAnnzX, no; we are not Mojang
#1346 [12:26] <XAnnzX> I think my mum deleted the email 😬
#1347 [12:27] * princess_kitty20 [princess_kitty20@notlogged] has joined #minecrafthelp
#1348 [12:27] <XAnnzX> But my dad said we paid for minecraft on the 1/01/16 so why cant i have a refund
#1349 [12:28] <tyteen4a03> ??> XAnnzX scold/age
#1350 [12:28] <Absol> XAnnzX: If you are under the age of 13 or have no idea how computers work, please get your parent or someone else who knows computers to assist you.
#1351 [12:28] <tyteen4a03> PugaBear, it's loading on my side, although it's a transparent image
#1352 [12:28] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1353 [12:28] <princess_kitty20> i keep having crashing and i followed a guide and it told me to come here with this url http://paste.ubuntu.com/14449400/
#1354 [12:28] * BillyJoJoJo [BillyJoJoJo@notlogged] has quit. (Quit: Web client closed)
#1355 [12:28] <tyteen4a03> PugaBear, actually, it responded with a 503
#1356 [12:28] <tyteen4a03> PugaBear, actually, it responded with a 503
#1357 [12:29] * Nerffun [Nerffun@notlogged] has left #minecrafthelp
#1358 [12:29] <PugaBear> Yeah. its not an actual page
#1359 [12:29] * Miaow [Miaow@notlogged] has joined #minecrafthelp
#1360 [12:29] <PugaBear> I need to covert it somehow
#1361 [12:29] <XAnnzX> No we paid for minecraft on the first and it hasnt be 15 days yet so why cant i have a refund??
#1362 [12:29] <tyteen4a03> XAnnzX, is this XAnnzX's parents?
#1363 [12:29] <tyteen4a03> PugaBear, the server responded with a 503 on my side, which means the server can't handle your request
#1364 [12:29] * freitas [freitas@notlogged] has joined #minecrafthelp
#1365 [12:29] <Miaow> cara eu n sei oque da no meu
#1366 [12:29] <XAnnzX> Yes it is XAnnzX parents
#1367 [12:30] <XAnnzX> XAnnzX's Mum
#1368 [12:30] <Miaow> tipo ele diz que meus drivers de video estao desatualizados mas estao na ultima versao, alguem me ajuda pf???
#1369 [12:31] <tyteen4a03> XAnnzX, actually:
#1370 [12:31] <tyteen4a03> ??> XAnnzX account/refund
#1371 [12:31] <Absol> XAnnzX: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1372 [12:31] <tyteen4a03> XAnnzX, follow the instructions above to get a refund
#1373 [12:31] <tyteen4a03> ??> Miaow lang/ot
#1374 [12:31] <tyteen4a03> ??> Miaow lang/pt
#1375 [12:31] <Absol> Miaow: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1376 [12:31] * Nerffun_ [Nerffun_@notlogged] has joined #minecrafthelp
#1377 [12:32] <XAnnzX> What do I do when im on the refund page?
#1378 [12:32] <Miaow> IT type Says My video drivers are outdated but are on the latest version, someone help me ???
#1379 [12:32] <Nerffun_> the demo show not the full version?
#1380 [12:32] <Miaow> sorry my window translate
#1381 [12:32] * Trix [Trix@notlogged] has joined #minecrafthelp
#1382 [12:33] <tyteen4a03> XAnnzX, there is a link to email Mojang customer support; you will need to provide to them your Transaction ID, which can be found in the email receipt
#1383 [12:33] <tyteen4a03> ??> Miaow win/dxdiag
#1384 [12:33] <Absol> Miaow: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1385 [12:33] <tyteen4a03> ??> Nerffun_ account/bug/demo
#1386 [12:33] <Absol> Nerffun_: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1387 [12:33] * deatgun [deatgun@notlogged] has joined #minecrafthelp
#1388 [12:33] * princess_kitty20 [princess_kitty20@notlogged] has quit. (Quit: Web client closed)
#1389 [12:33] * Dan10RobYT [Dan10RobYT@notlogged] has joined #minecrafthelp
#1390 [12:33] <Miaow> I've done this
#1391 [12:33] <Dan10RobYT> paste.ubuntu.com/14449517/
#1392 [12:33] <tyteen4a03> Miaow, give us the link then
#1393 [12:33] * xDerander [xDerander@notlogged] has joined #minecrafthelp
#1394 [12:34] <Dan10RobYT> please help
#1395 [12:34] <Miaow> http://paste.ubuntu.com/14449479/
#1396 [12:34] <PugaBear> tyteen4a03, I found that the string I have is encoded in base64. I just had to decode it :)
#1397 [12:34] <Nerffun_> purchased minecaraft in september for a brand new windows computer?, not receipt?
#1398 [12:34] * Dan10RobYT_ [Dan10RobYT_@notlogged] has joined #minecrafthelp
#1399 [12:34] <Dan10RobYT_> http://paste.ubuntu.com/14449517/
#1400 [12:34] <PugaBear> https://www.base64decode.org/ gave me a working link
#1401 [12:34] <tyteen4a03> PugaBear, yes, that is what I am saying; the de-base64'd URL is giving me a 503
#1402 [12:34] <XAnnzX> We have lost the email with the Tranaction ID so what do wd do?
#1403 [12:35] <tyteen4a03> XAnnzX, how did you pay for Minecraft?
#1404 [12:35] <Dan10RobYT_> need help
#1405 [12:35] <Darkclaw> http://paste.ubuntu.com/14449565/
#1406 [12:35] <XAnnzX> Using Visa
#1407 [12:35] <tyteen4a03> ??> XAnnzX account/trans-id/braintree
#1408 [12:35] * Dan10RobYT__ [Dan10RobYT__@notlogged] has joined #minecrafthelp
#1409 [12:35] <Absol> XAnnzX: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#1410 [12:35] <Absol> XAnnzX: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#1411 [12:36] <xDerander> I accidentally left last time. When trying to load my minecraft I keep crashing, not once has it worked since I downloaded on this pc. I was told to paste this url with my problem: http://paste.ubuntu.com/14449400/
#1412 [12:36] <Dan10RobYT__> http://paste.ubuntu.com/14449517/
#1413 [12:36] <tyteen4a03> Dan10RobYT__, grab this: https://download.lenovo.com/consumer/mobiles/2tlb03af.exe
#1414 [12:36] <Dan10RobYT__> need help!
#1415 [12:37] <Miaow> tuteen4a03 http://paste.ubuntu.com/14449479/ my link
#1416 [12:37] <XAnnzX> How do you contact Mojang?
#1417 [12:37] * Dan10RobYT___ [Dan10RobYT___@notlogged] has joined #minecrafthelp
#1418 [12:37] * rerere [rerere@notlogged] has joined #minecrafthelp
#1419 [12:37] <Dan10RobYT___> that sent me to a blank page
#1420 [12:37] <tyteen4a03> XAnnzX, it's in the refund page
#1421 [12:37] * rerere [rerere@notlogged] has quit. (Client Quit)
#1422 [12:37] <XAnnzX> A phone number?
#1423 [12:37] <tyteen4a03> ??> Dan10RobYT___ fubar/ie
#1424 [12:37] <Absol> Dan10RobYT___: Internet Explorer is a terrible browser with terrible issues. Many common problems are solved by using a better browser.
#1425 [12:37] <Absol> Dan10RobYT___: Firefox: http://www.mozilla.org/firefox | Chrome: http://www.google.com/chrome
#1426 [12:37] <tyteen4a03> XAnnzX, only through email
#1427 [12:37] <tyteen4a03> ??> XAnnzX account/send-email
#1428 [12:37] * Dan10RobYT [Dan10RobYT@notlogged] has quit. (Ping timeout: 204 seconds)
#1429 [12:37] <Absol> XAnnzX: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1430 [12:37] <Absol> XAnnzX: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1431 [12:38] <XAnnzX> What is their email address
#1432 [12:38] <tyteen4a03> xDerander, do you know your laptop model?
#1433 [12:38] <tyteen4a03> Darkclaw, a second
#1434 [12:38] <Miaow> tyteen4a03 http://paste.ubuntu.com/14449479/ my link, help me please
#1435 [12:38] * deatgun [deatgun@notlogged] has quit. (Quit: Web client closed)
#1436 [12:39] * Dan10RobYT_ [Dan10RobYT_@notlogged] has quit. (Ping timeout: 204 seconds)
#1437 [12:39] <tyteen4a03> Darkclaw, uninstall: Dragon Branch, all Norton products
#1438 [12:39] <tyteen4a03> ??> Dan10RobYT___ av/norton/uninstall
#1439 [12:39] <Absol> Dan10RobYT___: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#1440 [12:39] <tyteen4a03> uh
#1441 [12:39] <tyteen4a03> Dan10RobYT___, that's not for you
#1442 [12:39] <tyteen4a03> ??> Darkclaw av/norton/uninstall
#1443 [12:39] <Absol> Darkclaw: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#1444 [12:39] <XAnnzX> We sent an email on the first of the month but we haven't heard back what do i do now?
#1445 [12:39] <tyteen4a03> XAnnzX, using the form?
#1446 [12:39] <Dan10RobYT___> why uninstall norton?
#1447 [12:39] <tyteen4a03> Dan10RobYT___, that message is not for you
#1448 [12:39] <Dan10RobYT___> oh ok
#1449 [12:39] * KindOne [KindOne@notlogged] has quit. (Quit: Hiring PHP developers does not contribute to the quota of employees with disabilities.)
#1450 [12:39] <XAnnzX> Using the link you sent
#1451 [12:40] * dobeck [dobeck@notlogged] has joined #minecrafthelp
#1452 [12:40] <tyteen4a03> XAnnzX, it takes around 5 business days for them to respond
#1453 [12:40] <tyteen4a03> Darkclaw, secondly, Kaspersky is probably blocking all outgoing connections; disable it
#1454 [12:40] * Dan10RobYT__ [Dan10RobYT__@notlogged] has quit. (Ping timeout: 204 seconds)
#1455 [12:40] <tyteen4a03> ??> Darkclaw av/kaspersky
#1456 [12:40] <Absol> Darkclaw: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#1457 [12:40] <Dan10RobYT___> so i use a different explorer and itll help? im sorry i dont know much about this kinda stuff
#1458 [12:40] <tyteen4a03> Dan10RobYT___, yes
#1459 [12:40] <dobeck> hey, someone has been using my account to open a realm, thing. and i got the account back and all, just asking if i should persue this more to get the guys banned or just let i t go
#1460 [12:40] <XAnnzX> Its been 7 days
#1461 [12:40] <xDerander> I was asked what laptop model right? I do not use a laptop
#1462 [12:41] <tyteen4a03> xDerander, I see; a second
#1463 [12:41] * Dan10Rob [Dan10Rob@notlogged] has joined #minecrafthelp
#1464 [12:41] * MrCold [MrCold@notlogged] has joined #minecrafthelp
#1465 [12:41] <tyteen4a03> XAnnzX, try sending it again; try using a desktop computer
#1466 [12:41] * AndroidtoTHEend [AndroidtoTHEend@notlogged] has joined #minecrafthelp
#1467 [12:41] <Dan10Rob> going to download google chrome instead of internet explorer and if it doesnt help ill come back here
#1468 [12:42] * dobeck [dobeck@notlogged] has quit. (Client Quit)
#1469 [12:42] <tyteen4a03> xDerander, grab this: https://downloadcenter.intel.com/downloads/eula/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F25489%2Feng%2Fwin64_154010.4300.exe
#1470 [12:42] <tyteen4a03> PugaBear, the texture link http://textures.minecraft.net/texture/7cebc97798c2e360551cab3dd5db6d53497fe63040941c9ac491a59cbf383a7a is loading for me now
#1471 [12:42] <XAnnzX> I used my laptop to send the message and ive lost the email that has the transaction ID
#1472 [12:43] <XAnnzX> What do i do now?
#1473 [12:43] <tyteen4a03> ??> XAnnzX account/send-email
#1474 [12:43] * erik05 [erik05@notlogged] has joined #minecrafthelp
#1475 [12:43] <Absol> XAnnzX: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1476 [12:43] <Absol> XAnnzX: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1477 [12:43] <tyteen4a03> ??> XAnnzX account/trans-id/braintree
#1478 [12:43] <Absol> XAnnzX: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#1479 [12:43] <Absol> XAnnzX: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#1480 [12:44] * Dan10RobYT___ [Dan10RobYT___@notlogged] has quit. (Ping timeout: 204 seconds)
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#1482 [12:44] * Darkclaw [Darkclaw@notlogged] has quit. (Ping timeout: 204 seconds)
#1483 [12:45] * marcom125 [marcom125@notlogged] has joined #minecrafthelp
#1484 [12:45] <marcom125> holaa
#1485 [12:45] * Dan10Rob [Dan10Rob@notlogged] has quit. (Ping timeout: 204 seconds)
#1486 [12:45] * Miaow [Miaow@notlogged] has quit. (Quit: Web client closed)
#1487 [12:46] <marcom125> help
#1488 [12:46] <tyteen4a03> ??> marcom125 ask
#1489 [12:46] <Absol> marcom125: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1490 [12:46] <Absol> marcom125: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1491 [12:47] <PugaBear> Thanks tyteen4a03 :)
#1492 [12:47] * erik05 [erik05@notlogged] has quit. (Ping timeout: 204 seconds)
#1493 [12:47] <PugaBear> Much appreciated
#1494 [12:47] * Dan10Rob [Dan10Rob@notlogged] has joined #minecrafthelp
#1495 [12:47] * marcom125_ [marcom125_@notlogged] has joined #minecrafthelp
#1496 [12:47] <XAnnzX> Im still stuck. Nothing you have told me has been useful
#1497 [12:48] <tyteen4a03> XAnnzX, at which step are you stuck? Are you on the page for sending emails to Mojang?
#1498 [12:48] <Dan10Rob> im back, i downloaded google chrome, and than tried to run minecraft, once i hit play, it send me to the crash area, it didnt say i crashed, then it closed
#1499 [12:49] <XAnnzX> No i need to send an email but idk how
#1500 [12:49] <tyteen4a03> Dan10RobYT__, grab this: https://download.lenovo.com/consumer/mobiles/2tlb03af.exe
#1501 [12:49] <tyteen4a03> Dan10Rob, ^ open that link with Google Chrome
#1502 [12:49] * Dan10Rob_ [Dan10Rob_@notlogged] has joined #minecrafthelp
#1503 [12:49] <tyteen4a03> XAnnzX, firstly, go to this page: http://is.gd/email_mojang
#1504 [12:50] * gabrielpe2005 [gabrielpe2005@notlogged] has joined #minecrafthelp
#1505 [12:50] <tyteen4a03> XAnnzX, next, fill in your details, and in the description box, say you want a refund, and include on: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card
#1506 [12:50] <tyteen4a03> *include:
#1507 [12:50] * gabrielpe2005 [gabrielpe2005@notlogged] has quit. (Client Quit)
#1508 [12:50] <tyteen4a03> XAnnzX, then, send and wait a few business days
#1509 [12:50] * dylan [dylan@notlogged] has joined #minecrafthelp
#1510 [12:51] <XAnnzX> What about the transaction ID? I dont have it
#1511 [12:51] <tyteen4a03> XAnnzX, leave it blank
#1512 [12:51] <XAnnzX> Ok thx
#1513 [12:51] <Dan10Rob_> couldd you resend that?
#1514 [12:52] <Dan10Rob_> link i mean
#1515 [12:52] * Dan10Rob [Dan10Rob@notlogged] has quit. (Ping timeout: 204 seconds)
#1516 [12:52] * marouane [marouane@notlogged] has joined #minecrafthelp
#1517 [12:52] <marcom125> help
#1518 [12:53] <marcom125> rrv
#1519 [12:53] <tyteen4a03> Dan10RobYT_, grab this: https://download.lenovo.com/consumer/mobiles/2tlb03af.exe
#1520 [12:53] <tyteen4a03> marcom125, help you with?
#1521 [12:53] * Miniongeneration [Miniongeneration@notlogged] has joined #minecrafthelp
#1522 [12:53] <dylan> hi
#1523 [12:53] * marcom125 [marcom125@notlogged] has quit. (Quit: Web client closed)
#1524 [12:53] * Nerffun_ [Nerffun_@notlogged] has quit. (Quit: Web client closed)
#1525 [12:54] <Dan10Rob_> thanks
#1526 [12:54] * Miniongeneration [Miniongeneration@notlogged] has quit. (Client Quit)
#1527 [12:55] <dylan> hello
#1528 [12:55] <tyteen4a03> hi dylan
#1529 [12:55] * marouane [marouane@notlogged] has quit. (Client Quit)
#1530 [12:56] <Dan10Rob_> it says in that link you sent me, im downloading it, it says the stuff i already have on here is newer, still download?
#1531 [12:56] * XAnnzX [XAnnzX@notlogged] has quit. (Quit: Web client closed)
#1532 [12:56] <dylan> i recently installed windows 10 and now my minecraft wont run
#1533 [12:56] <dylan> Completely ignored arguments: [--nativeLauncherVersion, 286] [13:52:00] [Client thread/INFO]: Setting user: trooper6655 [13:52:00] [Client thread/INFO]: (Session ID is token:144cd8b3996e463ba5f55e91e139bdf1:a12f9a662fdb4127ba52a3f40016b2dd) [13:52:03] [Client thread/INFO]: LWJGL Version: 2.9.4 [13:52:04] [Client thread/INFO]: Reloading ResourceManager: Default [13:52:05] [Sound Library Loader/INFO]: Starting up SoundSystem... [13:52:05] [Thread-6/INFO]:
#1534 [12:57] <Dan10Rob_> tyteen
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#1538 [12:57] * javier [javier@notlogged] has joined #minecrafthelp
#1539 [12:57] <tyteen4a03> ??> Dan10Rob_ launcher/log
#1540 [12:57] <tyteen4a03> Dan10Rob_, yes?
#1541 [12:57] <Absol> Dan10Rob_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1542 [12:57] <Absol> Dan10Rob_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1543 [12:57] * misuta [misuta@notlogged] has quit. (Client Quit)
#1544 [12:57] <tyteen4a03> uh
#1545 [12:57] <tyteen4a03> ??> dylan launcher/log
#1546 [12:57] <Absol> dylan: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1547 [12:57] <Absol> dylan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1548 [12:58] * javier [javier@notlogged] has quit. (Client Quit)
#1549 [12:58] <Dan10Rob_> i already have done that
#1550 [12:58] * AndroidtoTHEend [AndroidtoTHEend@notlogged] has quit. (Quit: Web client closed)
#1551 [12:58] <dylan> http://paste.ubuntu.com/14449828/
#1552 [12:58] <tyteen4a03> Dan10Rob_, the launcher log thing is not for you
#1553 [12:58] <tyteen4a03> ??> dylan win/dxdiag
#1554 [12:58] <Absol> dylan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1555 [12:58] * MrCold [MrCold@notlogged] has quit. (Quit: Web client closed)
#1556 [12:59] * Androidtotheend [Androidtotheend@notlogged] has joined #minecrafthelp
#1557 [12:59] <dylan> i did and it still wont work
#1558 [12:59] * DJBenDecks [DJBenDecks@notlogged] has joined #minecrafthelp
#1559 [12:59] * erik05 [erik05@notlogged] has joined #minecrafthelp
#1560 [12:59] * erik05 [erik05@notlogged] has quit. (Client Quit)
#1561 [13:00] <tyteen4a03> dylan, you are supposed to give us the link to your dxdiag report
#1562 [13:00] <DJBenDecks> Problem with Pixel Format not Accerated
#1563 [13:01] <tyteen4a03> ??> DJBenDecks win/dxdiag
#1564 [13:01] <Absol> DJBenDecks: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1565 [13:01] <Dan10Rob_> im getting confused and hope i dont mess up my computer
#1566 [13:01] * Androidtotheend [Androidtotheend@notlogged] has quit. (Client Quit)
#1567 [13:01] <DJBenDecks> Absol: http://paste.ubuntu.com/14449824/
#1568 [13:01] <dylan> http://paste.ubuntu.com/14449828/
#1569 [13:01] * Ben_ [Ben_@notlogged] has joined #minecrafthelp
#1570 [13:02] <tyteen4a03> DJBenDecks, your GPU is not supported on Windows 10; either downgrade to Windows 7, or get a new computer
#1571 [13:02] <tyteen4a03> ??> DJBenDecks win/downgrade
#1572 [13:02] <Absol> DJBenDecks: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1573 [13:02] <tyteen4a03> Dan10Rob_, did you install the Intel drivers I gave you?
#1574 [13:02] <tyteen4a03> dylan, your dxdiag report, not your crash log
#1575 [13:02] <Dan10Rob_> im doing it right now
#1576 [13:02] <tyteen4a03> ??> dylan win/dxdiag
#1577 [13:02] <Absol> dylan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1578 [13:02] <DJBenDecks> Thx
#1579 [13:04] <dylan> http://paste.ubuntu.com/14449913/
#1580 [13:06] <tyteen4a03> dylan, your computer is too old for Minecraft
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#1588 [13:09] <dustrin> ive tried to download however it will not allow me too
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#1590 [13:10] <dustrin> can someone help me?
#1591 [13:10] <dustrin> i want a refund
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#1593 [13:11] <dustrin> but it will not allw me to download it it allows me to download the wizard but wont let me access the game??
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#1596 [13:11] <Smogrn> I need help with a mod
#1597 [13:12] <tyteen4a03> ??> Smogrn mods
#1598 [13:12] <Absol> Smogrn: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1599 [13:12] <Absol> Smogrn: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1600 [13:12] <tyteen4a03> dustrin, are you downloading it via minecraft.net/download?
#1601 [13:12] <Smogrn> Creator is not really here anymore
#1602 [13:12] <Smogrn> It is the monster hunter mod
#1603 [13:12] <tyteen4a03> Smogrn, we still don't support mods
#1604 [13:12] <dustrin> what is ctcp?
#1605 [13:12] <tyteen4a03> Smogrn, you will need to get help from the community
#1606 [13:12] <tyteen4a03> dustrin, ignore
#1607 [13:13] <Smogrn> Oh
#1608 [13:13] <dustrin> yes i am
#1609 [13:13] <tyteen4a03> dustrin, what happens when you try to download and run the installer?
#1610 [13:13] <Smogrn> What community should I get help from?
#1611 [13:13] <Smogrn> I downloaded it and installed it
#1612 [13:13] <tyteen4a03> Smogrn, the mod's respective community, usually Minecraft Forums
#1613 [13:13] <Smogrn> but everytime I run the game I get a crash report
#1614 [13:13] <Smogrn> Can you link me tyteen?
#1615 [13:13] <dustrin> it says "unable to download mincraft at this time, please try again later"
#1616 [13:14] <Smogrn> I thought this was it apologies
#1617 [13:14] <Smogrn> I have it installed it just crashes each time
#1618 [13:14] <Smogrn> Sayin TigerX is corrupt or something
#1619 [13:14] <tyteen4a03> Smogrn, http://lmgtfy.com/?q=minecraft+monster+hunt+mod
#1620 [13:14] <tyteen4a03> dustrin, is this from Chrome or is it from the installer
#1621 [13:14] <Smogrn> cpw.mods.fml.common.LoaderException: java.lang.NoClassDefFoundError: mhfc/net/common/entity/monster/EntityTigrex
#1622 [13:14] <tyteen4a03> ??> dustrin win/av/detect
#1623 [13:14] <dustrin> the minecraft site
#1624 [13:14] <Absol> dustrin: Go to the Control Panel, Programs and Features (or Add/remove programs if you are on Windows XP), and tell us all entries that has the word "Antivirus", "Firewall", or "Security" in it.
#1625 [13:15] <dustrin> okay one sec
#1626 [13:16] <Smogrn> Dustrin want to find somewhere else to talk about this I dont think the mods want us talking about mods in here
#1627 [13:16] <tyteen4a03> Smogrn, he is looking for help installing vanilla Minecraft
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#1629 [13:16] <Smogrn> I didn't realize it wasnt allowed but I couldnt connect to the community
#1630 [13:16] <Smogrn> Last time they were live was back in 2013
#1631 [13:16] <dustrin> okay where can we talk?
#1632 [13:16] <Smogrn> No responses now
#1633 [13:17] <Lord_Ralex> dustrin, you talk here.
#1634 [13:17] <Smogrn> I don't really know I mean if it's ok we can stay here but its up to the mod
#1635 [13:17] <Lord_Ralex> Smogrn, you cannot have your discussion here.
#1636 [13:17] <dustrin> this site is no help at alli have 3 different people telling me different things
#1637 [13:17] <tyteen4a03> Smogrn, feel free to idle, but as I said before, we are not going to provide support for mods here
#1638 [13:17] <Smogrn> Any other chat sites you can find for me?
#1639 [13:18] * Lord_Ralex kicked dustrin from #minecrafthelp (Reason: ustrin :Then don't bother asking for it.)
#1640 [13:18] <tyteen4a03> ??> dustrin win/av/detect
#1641 [13:18] <Absol> dustrin: Go to the Control Panel, Programs and Features (or Add/remove programs if you are on Windows XP), and tell us all entries that has the word "Antivirus", "Firewall", or "Security" in it.
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#1643 [13:18] <Smogrn> Any other chat sites on here tyteen?
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#1646 [13:20] <tyteen4a03> Lord_Ralex, I just realised you kicked dustrin and not Smogrn
#1647 [13:20] * tyteen4a03 shrugs
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#1648 [13:20] <tyteen4a03> oh well, back to virtual memory
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#1656 [13:23] <Bosnian> hello is anyone there please help me
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#1658 [13:23] <Bosnian> please can someone help me I really need a solution to my problem
#1659 [13:24] <Bosnian> I cannot login to the Mojang site and into Minecraft ANYONE HELPP
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#1662 [13:26] <Bosnian> FUCK YOU CUNTS
#1663 [13:26] <Absol> Bosnian: Please keep it civil
#1664 [13:26] <Bosnian> fuck you answer me!!!
#1665 [13:26] * Absol kicked Bosnian from #minecrafthelp (Reason: osnian :Keep it civilized, you are just a human)
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#1668 [13:32] <racerdudesmom> we are trying to install minecraft on a windows 7 system and getting loading errors.
#1669 [13:35] <racerdudesmom> error log indicates java runtime error so i already updated but still getting same error. i have the log to share.
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#1672 [13:35] <tyteen4a03> ??> Smogrn scold/pm
#1673 [13:35] <Absol> Smogrn: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1674 [13:35] <tyteen4a03> Smogrn, no; you are on your own
#1675 [13:36] <tyteen4a03> Smogrn, you can try #risucraft
#1676 [13:36] <Smogrn> THANK YOU
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#1678 [13:36] <rymate1234> nice caps
#1679 [13:36] <Smogrn> Wait what is it?
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#1686 [13:46] <Jackster_227> Can anyone help me out? I've been making a sort of modpack to play with my friends and its working but whenever I press 'R' to check a recipe with NEI the game crashes.
#1687 [13:46] <Jackster_227> This is the crash report http://pastebin.com/0m0XmJz3
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#1689 [13:50] <nerdxoverboard> I'm having problems with my drivers, something about the pixel format not being accelerated
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#1691 [13:50] <nerdxoverboard> I have a copy of my dxdiag
#1692 [13:51] <nerdxoverboard> I have no idea if that will help
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#1696 [13:56] <Fabled_Pioneer> update my drivers?
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#1710 [14:05] <MetroidMan64> Hello! I need of downloading data to play Minecraft!
#1711 [14:06] <MetroidMan64> Everytime it says downloading its taking very long and after it shows play but when I ckick play it begins the download again and it keeps repeating itself over and over again.
#1712 [14:07] <MetroidMan64> And I checked the Launcker log and getting so many Read timed out errors.
#1713 [14:07] <MetroidMan64> When downloading some files!
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#1725 [14:15] <niki> i am downloading minecraft from the internet the whole day i was trying to download it but it said that it was not able to download it
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#1727 [14:16] <niki> ?
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#1735 [14:21] <PanCore> Why does a blank screen appear when I stream with optifine and no blank screen when I stream with normal minecraft versions?
#1736 [14:22] <PanCore> I am using the In-Minecraft broadcasting service though
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#1744 [14:24] <Boreeas> PanCore: We don't support modes here. Take it up with the optifine devs
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#1748 [14:27] <Emlily96> Mine Craft wont load. We get a message which says to update graphics drivers, when we go into Dxdiag, is saying the name and manufacturer information is not available.
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#1756 [14:32] <SZubakin> Hallo. Here admin have?
#1757 [14:32] <PJ> hello?
#1758 [14:33] <Emlily96> hello
#1759 [14:33] <SZubakin> Hallo. Here admin have?
#1760 [14:33] <PJ> my minecraft keeps crashing BEFORE it starts up i cant even go to minecraft menu>>
#1761 [14:33] <SZubakin> Hallo. Here admin have? I
#1762 [14:33] <Emlily96> Mine Craft wont load. We get a message which says to update graphics drivers, when we go into Dxdiag, is saying the name and manufacturer information is not available.
#1763 [14:34] <SZubakin> Hallo. Here admin have? I send message in support, I have not received a reply
#1764 [14:35] <SZubakin> Hallo. Here admin have? I send message in support, I have not received a reply
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#1766 [14:35] <gabrysia1004> I have a problem because when I want to turn on this minecraft jumps me error. Please I need help
#1767 [14:36] <SZubakin> Hallo. Here admin have? I send message in support, I have not received a reply
#1768 [14:36] <SZubakin> Hallo. Here admin have? I send message in support, I have not received a reply
#1769 [14:36] * Awsomepippit [Awsomepippit@notlogged] has joined #minecrafthelp
#1770 [14:36] <SZubakin> Hallo. Here admin have? I send message in support, I have not received a reply
#1771 [14:36] <SZubakin> Hallo. Here admin have? I send message in support, I have not received a reply
#1772 [14:36] * Absol kicked SZubakin from #minecrafthelp (Reason: Zubakin :Stop spamming)
#1773 [14:36] <Awsomepippit> http://paste.ubuntu.com/14451076/
#1774 [14:36] <gabrysia1004> I have a problem because when I want to turn on this minecraft jumps me error. Please I need help http://paste.ubuntu.com/14450972/
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#1777 [14:36] <SZubakin_> Hallo. Here admin have? I send message in support, I have not received a reply
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#1780 [14:37] <SZubakin_> Hallo. Here admin have? I send message in support, I have not received a reply
#1781 [14:37] <papanik1> Hello Mojang i write to tell you about my account.Anyone steal my account and i don't join that. My account have an email: nikod123450@gmail.com and password have: 6538024890np My account have in minecraft name is: papanik1 Please give me my account...
#1782 [14:37] <Lord_Ralex> papanik1, you cannot share account info here....
#1783 [14:37] <Lord_Ralex> We are not Mojang
#1784 [14:38] <Lord_Ralex> It is no wonder it was stolen from you
#1785 [14:38] <papanik1> can you give me email at mojang
#1786 [14:38] <Lord_Ralex> ??> papanik1 mojang/email
#1787 [14:38] <SZubakin_> Lord you admin?
#1788 [14:38] <Absol> papanik1: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1789 [14:38] <Absol> papanik1: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1791 [14:38] <Lord_Ralex> papanik1, they do not need your password, fill out the form as they have it and wait for a reply there.
#1792 [14:38] <Lord_Ralex> SZubakin_, does it matter? Stop repeating yourself. You need to wait for them to reply back.
#1793 [14:39] <SZubakin_> I sent a message that I want to return to the game, but waiting for a reply 6 days
#1794 [14:39] <Lord_Ralex> Wait more.
#1795 [14:39] <SZubakin_> 15 days, to back game..
#1796 [14:39] <SZubakin_> In site have, 2 day wait.
#1797 [14:39] <SZubakin_> why more?
#1798 [14:39] <Lord_Ralex> What part of "wait for them to reply" is not clear
#1799 [14:40] <SZubakin_> I sent a message that I want to return to the game, but waiting for a reply 6 days
#1800 [14:40] * Lord_Ralex kicked SZubakin_ from #minecrafthelp (Reason: Zubakin_ :Here is the door)
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#1802 [14:41] <papanik1> anyone can give me mojang email
#1803 [14:41] <deeznjedbrikwj1> i dont get that the page wont work
#1804 [14:41] <papanik1> pls one hacker steal my account minecraft
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#1807 [14:42] <Lord_Ralex> papanik1, you were given the page....
#1808 [14:42] <Lord_Ralex> ??> papanik1 mojang/email
#1809 [14:42] <Absol> papanik1: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1810 [14:42] <Absol> papanik1: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1811 [14:42] <HACKER> Ima hacker
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#1813 [14:42] * Lord_Ralex kicked HACKER from #minecrafthelp (Reason: ACKER :I do not have time for this kind of stupidity)
#1814 [14:43] <papanik1> i try to take my account thaks fo r all
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#1817 [14:45] <HACKER> it says that my ghrapics dont work and im on a new computer and i just want to play mincecraft
#1818 [14:45] <HACKER> so please help me
#1819 [14:46] <HACKER> so Lord_Relax what do i dont
#1820 [14:46] <HACKER> *DO*
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#1825 [14:48] <papanik1> can anyone give account to play now
#1826 [14:48] * Lord_Ralex kicked papanik1 from #minecrafthelp (Reason: apanik1 :no)
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#1837 [15:09] <EndofTimeX> hi
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#1840 [15:10] <EndofTimeX> Ubuntu Pastebin Paste from EndofTineX at Sat, 9 Jan 2016 20:01:10 +0000 Download as text 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72
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#1843 [15:16] <lavander> i'm currently trying to login to Minecraft and it wont work i'm doing everything right i double-checked Mojang but Minecraft just keeps saying your username or password is incorrect i have been tying for the lat half hour
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#1846 [15:20] <Rafita0709> I CAN USE MY CONTROLLER WITH THE BETA VERSION BUT I CAN NOT USE IT WITH FTHE FULL GAME
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#1854 [15:22] <mlnfob21> how do i transfer a mcpe world from an ipod to an iphone
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#1858 [15:25] <SeriusSlayer> mi minecraft no agarra dice crash error
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#1863 [15:29] <tay> my world wont load even though i click A. It worked fine until my friend created an account on my xbox and now its done for. any suggestions?
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#1866 [15:31] <tay> my world wont load even though i click A. It worked fine until my friend created an account on my xbox and now its done for. any suggestions?
#1867 [15:31] <Herobrine3472> I have a question
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#1869 [15:31] <Herobrine3472> How can you make other players no longer mine
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#1879 [15:36] <aeviee20> my minecraft keeps chashing when a press launch and my computer says it crashs when it tries to render aspects of the game, here is what it said after it crashed on this form http://paste.ubuntu.com/14451865/
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#1882 [15:39] <citronSvK> My Minecraft not start whenever he going to let go and always crash .. what do I do? http://paste.ubuntu.com/14451905/
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#1884 [15:39] <gamer_boy03> I tried to download minecraft on internet explorer but keep gettiing an error message so I wanted to try to download from chrome but it says you cant have more than one copy. how can i redownload?
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#1889 [15:44] <steven> hi could you help me please
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#1891 [15:45] <steven> anyone please?
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#1894 [15:46] <steven> help me please?
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#1900 [15:54] <EliteSnicker> java.lang.RuntimeException: No OpenGL context found in the current thread. >>>HELP PLS
#1901 [15:56] <EliteSnicker> its a java bug ??
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#1919 [16:10] <Jonathan> Hello?
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#1922 [16:11] <frail> hello, i hve a problem
#1923 [16:11] <Jonathan> hey, i need help with logging in on minecraft
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#1925 [16:11] <frail> i can help i kinow hoh to log on
#1926 [16:11] <Jonathan> are you just a robt
#1927 [16:11] <Jonathan> robot
#1928 [16:11] <frail> no im a person ,
#1929 [16:12] <frail> u see it takes time for me to type
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#1931 [16:12] <Jonathan> ok, i need help because when i log in to minecrft.net my user and pass works, but when i need to log into the actual minecraft, it doesnt work
#1932 [16:13] <Jonathan> hello?
#1933 [16:13] * bradleybouchard10 [bradleybouchard10@notlogged] has joined #minecrafthelp
#1934 [16:13] <frail> my java has 32bits allowing only 1 gb of ram, and when i start the lite v3 lancher an error occurs , i will paste it when u ready
#1935 [16:13] <Jonathan> what!?
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#1937 [16:14] * bradleybouchard10 [bradleybouchard10@notlogged] has quit. (Client Quit)
#1938 [16:14] <tha> dae
#1939 [16:14] <Jonathan> ?
#1940 [16:15] <frail> okay i hve a big problem somone really smart whith memory will need to help, on 'status' they kicked me because my error dodnt make sense
#1941 [16:15] <Jonathan> okay
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#1944 [16:16] * BigBang_PvP [BigBang_PvP@notlogged] has joined #minecrafthelp
#1945 [16:16] <Jonathan> Can someone help
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#1948 [16:17] <frail> java [tm] platform se has stopped working ,when i lanche it
#1949 [16:17] <Jonathan> WHAT DO I DO TO LOG IN
#1950 [16:18] <frail> to log into mincraft, just type you username and password
#1951 [16:19] * Jermain [Jermain@notlogged] has joined #minecrafthelp
#1952 [16:19] <frail> java [tm] platform se has stopped working ,when i lanche it
#1953 [16:19] <Jermain> Well grat i just got my laptop back and i am trying to install minecraft but there are many problems while intalling
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#1955 [16:20] <Jonathan> Wait, What, so you guys sint work for mojang
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#1957 [16:20] <Jonathan> dont
#1958 [16:20] <Jermain> My minecraft has been stuck on downloading runtime for 15 min
#1959 [16:20] <frail> i dont
#1960 [16:20] <Jermain> and it has not progressed anything
#1961 [16:20] <Jermain> tried restarting and everthing
#1962 [16:20] <Jermain> nothing works
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#1964 [16:20] <Jonathan> FUCK THIS SHT, I THOUGHT YOU KNEW HOW TO,
#1965 [16:20] <Absol> Jonathan: Please keep it civil
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#1967 [16:21] <frail> java [tm] platform se has stopped working ,when i lanche it, and no one will help
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#1969 [16:21] <frail> 'status' kicked me
#1970 [16:21] <frail> hey
#1971 [16:22] <nobby> Hello. I have a little problem. When I logged in with my Data, I logged in with a Demo User. But I have bought my Account
#1972 [16:22] <nobby> Are you now what the problem is?
#1973 [16:24] <Jermain> Are you for real ? There is no one here that has any idea why my directx and minecraft does not want to actually install neither run the update
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#1976 [16:25] <LowBearOP> I need help i need a good Plugin that will work with GroupManager To /rankup Please Help!
#1977 [16:25] <nobby> LowBearOP what is with PermissonsEX?
#1978 [16:25] <nobby> Is it not good?
#1979 [16:25] <LowBearOP> Na EssentialsGroupManager
#1980 [16:25] <LowBearOP> Cause i dont want do my Groups all over again
#1981 [16:26] <nobby> Oh ok
#1982 [16:26] <nobby> Hello. I have a little problem. When I logged in with my Data, I logged in with a Demo User. But I have bought my Account
#1983 [16:26] <LowBearOP> nobby PermmisionEX is hard to use
#1984 [16:26] * Steven2430 [Steven2430@notlogged] has joined #minecrafthelp
#1985 [16:26] <LowBearOP> Hmmm i Dont know how to fix your problem :)
#1986 [16:27] <nobby> I searche on google :D
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#1988 [16:27] <LowBearOP> gtg
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#1991 [16:29] <nobby> Hello. I have a little problem. When I logged in with my Data, I logged in with a Demo User. But I have bought my Account
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#1994 [16:31] <SuperFuzzyGirl> Pixel Format Not Accelerated error, please help?
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#1998 [16:34] <bubba_> WE HAVE AN ERROR DOWNLOADING minecraft runtime corruption?
#1999 [16:34] * Porkyle [Porkyle@notlogged] has joined #minecrafthelp
#2000 [16:35] <bubba_> deleted minecraft then reinstalled
#2001 [16:35] <nobby> I have try it but the problem isnt went
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#2003 [16:36] <SuperFuzzyGirl> Pixel Format Not Accelerated
#2004 [16:36] <SuperFuzzyGirl> Intel has no updated drivers for my card
#2005 [16:36] <bubba_> paid a lot of money for this to stop working at the last part of installation and now no help?
#2006 [16:36] <bubba_> paid a lot of money for this to stop working at the last part of installation and now no help?
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#2008 [16:37] <bubba_> who the hell is supposdd to help here?
#2009 [16:37] <bubba_> who the hell is supposdd to help here?
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#2012 [16:39] <Support142> okay
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#2020 [16:43] <EmeraldWolf> hello?
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#2022 [16:43] <Angeloluigi119> hey...sorry to bother you but i did the instructions and got this url http://paste.ubuntu.com/14452756/
#2023 [16:43] <EmeraldWolf> it keeps saying my minecraft username is wrong when its not
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#2025 [23:05] <ASIByC> mattym, at least could you tell me what is happening pls
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#2027 [23:05] <ASIByC> matty because it is not crashing with 1.8
#2028 [23:05] <mattym> ASIByC, No idea, which is why i need a crash from something familiar
#2029 [23:05] <mattym> ASIByC, Then its an issue in the snapshot
#2030 [23:06] <mattym> ASIByC, Thats why they are labeled snapshots, they are unstable development versions
#2031 [23:06] <ASIByC> mattym, thank you
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#2035 [23:12] <beldiman21> I just updated my windows 7 comp to windows 10 and when i try to load the game theres an issue with my driver, aparently it needs an update but i have foolowed all the steps to up date my intel driver and it still doesnt seem to work any idea?
#2036 [23:13] <beldiman21> It still doesnt seem to work
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#2038 [23:16] <lord_jorge> no puedo instalar minicraft me pide ubuntu tengo plagin no java
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#2044 [23:20] <Redstone99> My pixel format is not accelerated and I can't find my driver
#2045 [23:22] * dfddddddd [dfddddddd@notlogged] has joined #minecrafthelp
#2046 [23:23] <Redstone99> http://paste.ubuntu.com/14455747/
#2047 [23:23] * CrazyUnicorn139139 [CrazyUnicorn139139@notlogged] has joined #minecrafthelp
#2048 [23:23] <Redstone99> there's all the info for my computer
#2049 [23:23] * dfddddddd [dfddddddd@notlogged] has quit. (Client Quit)
#2050 [23:24] <mattym> Redstone99, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2051 [23:25] * Schlynn [Schlynn@notlogged] has joined #minecrafthelp
#2052 [23:25] <Redstone99> ok thank you
#2053 [23:25] <Schlynn> i used to have an old minecraft account, apparently it has migrated over to mojang, but i'm not recieving an email from the website to reset my password
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#2056 [23:27] <mattym> Schlynn, Did you migrate it yourself?
#2057 [23:27] <Arctic> I no longer remember my old email password and I can't seem to get the security answers right, so how do I log into my mojang account?
#2058 [23:28] <mattym> Arctic, Have none of the reset options worked for you?
#2059 [23:28] <Arctic> Can you link me how to reset?
#2060 [23:28] <Arctic> wait, do you mean reset the questions?
#2061 [23:29] <Arctic> or the account entirely
#2062 [23:29] <mattym> Arctic, Can you check the info here https://help.mojang.com/customer/en/portal/articles/797301-account-security-questions
#2063 [23:30] <mattym> Arctic, If you dont get the email for the reset, or cant get to the reset option, just click the Contact Support part and fill out that form
#2064 [23:30] <Arctic> the issue is
#2065 [23:30] <Arctic> I can't access the email I had used originally
#2066 [23:30] <Arctic> because that address no longer exists
#2067 [23:30] <mattym> ??> Arctic mojang/email
#2068 [23:30] <Absol> Arctic: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2069 [23:30] <Absol> Arctic: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2070 [23:30] * lord_jorge [lord_jorge@notlogged] has quit. (Quit: Web client closed)
#2071 [23:30] <mattym> Arctic, Fill out the form Absol linked
#2072 [23:32] <Arctic> the transaction was several years ago
#2073 [23:32] <Arctic> and was sent to the email I cannot access
#2074 [23:32] <mattym> Arctic, You will need to find/recover the Transaction ID
#2075 [23:33] <mattym> Arctic, IF you click the link in the form it should have info on the options you have to do that
#2076 [23:33] * Meow-J [Meow-J@notlogged] has joined #minecrafthelp
#2077 [23:33] <mattym> Arctic, Without that ID, you are unlikely to get any assistance with the account issue
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#2084 [23:53] <kelly247> hi, how do i update my graphic driver
#2085 [23:54] * Ares [Ares@notlogged] has joined #minecrafthelp
#2086 [23:54] <marc> i cant to login to my account and i just changed my password
#2087 [23:55] <kelly247> is anyone here?
#2088 [23:55] <marc> how do i get my password to work
#2089 [23:55] <kelly247> helpers??
#2090 [23:56] <Ares> I downloaded a resource pack and it crashed my game and it won't let me log in my friend says its corrupted and i can't get into my minecraft to get into my resource pack because when i got the resource pack i put it straight in the minecraft folder which only lets me access if in I'm minecraft
#2091 [23:56] <Ares> I have a mac os x which isn't the computer most people would use for minecraft right???
#2092 [23:56] * kelly247 [kelly247@notlogged] has quit. (Client Quit)
#2093 [23:58] <Andrio> ??> Ares Mac/.minecraft
#2094 [23:58] <Absol> Ares: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#2095 [23:58] <Andrio> ??> marc login/throttle
#2096 [23:58] <Absol> marc: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2097 [23:58] <Absol> marc: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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