#MinecraftHelp > 2016-01-10
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#3 [00:04] <ventura> um how do i send u guys the report
#4 [00:05] <ventura> no
#5 [00:05] <ventura> do i come back
#6 [00:05] <Andrio> ??> ventura paste
#7 [00:05] <Absol> ventura: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#9 [00:06] <ventura> how do i make the report
#10 [00:06] <Andrio> What report?
#11 [00:07] <ventura> its were i paste it to that link
#12 [00:07] <ventura> and put a link first cuz i cant open minecraft
#13 [00:07] <ventura> link ads keep popping up and i just got this computer
#14 [00:08] <TotallyNotBLACK> When i try to play Minecraft, i am prompted with a Crash report indicating my pixel format is not accelerated. I need to update my graphics driver, but i am unable to locate one.
#15 [00:09] <ventura> illl just be patient
#16 [00:09] <ventura> i wonder were absol went
#17 [00:10] <TotallyNotBLACK> how do i exit this, should i just close it?
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#19 [00:11] <ventura> just close it i
#20 [00:11] <TotallyNotBLACK> ok thanks
#21 [00:11] <De> hello, can someone help me resolve the following issue: http://prntscr.com/9o8a8o
#22 [00:11] <De> i cannot launch the game
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#25 [00:16] <Ares> When you said in the finder from the go menu??? what go menu??? I don't know much about macbook pros :(
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#29 [00:19] <Ares> I downloaded Sphax I can't remember the full name though. When i tried to use it my game crashed but i can't get into my minecraft folder because I don't know where my minecraft folder is :T
#30 [00:20] <mattym> Ares, Finder is the program on Macs for looking at your files and folders
#31 [00:21] <mattym> Ares, Find that program, then do the rest of the instructions
#32 [00:22] <Ares> Its more confusing because Whats the go menu! and i know what the finder is its where my resource packs r stored but idk how to get to it
#33 [00:22] <De> can someone help me with my issue, i cannot launch the game and i get a game output error
#34 [00:22] <Ares> Same :P
#35 [00:23] <Ares> Mines has the output but it says Crash Report when i try to log in
#36 [00:24] * marcusvitor [marcusvitor@notlogged] has joined #minecrafthelp
#37 [00:25] <De> Completely ignored arguments: [--nativeLauncherVersion, 286] ; followed by a bunch of more stuff is what i get
#38 [00:25] <Andrio> ??> De launcher/game-output
#39 [00:25] <Absol> De: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#40 [00:25] <Absol> De: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#41 [00:25] <De> http://paste.ubuntu.com/14456034/
#42 [00:27] <Ares> http://paste.ubuntu.com/14456043/
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#46 [00:31] <Ares_> http://paste.ubuntu.com/14456043/
#47 [00:31] <De> looks like everyone's sleeping
#48 [00:31] <Ares_> Yea
#49 [00:32] <Andrio> Oh
#50 [00:32] * skitter155 [skitter155@notlogged] has joined #minecrafthelp
#51 [00:32] <Andrio> Ares_, there's another way.
#52 [00:32] <Ares_> ?
#53 [00:32] <Andrio> ??> Ares_ launcher/.minecraft
#54 [00:32] <Absol> Ares_: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#55 [00:33] <Ares_> What
#56 [00:33] <Ares_> Which
#57 [00:33] <Andrio> Which what?
#58 [00:33] <skitter155> i need help getting the right video driver for minecraft pc on windows ten. I tried using the autoscan function on a driver finder and it found nothing. http://paste.ubuntu.com/14456077/
#59 [00:34] <Andrio> skitter155, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#60 [00:34] <De> http://paste.ubuntu.com/14456034/
#61 [00:35] <Andrio> De, I'd try reinstalling the Minecraft launcher using the .msi
#62 [00:35] <skitter155> why
#63 [00:35] <De> I've tried that, but I get the same error
#64 [00:35] <skitter155> why me
#65 [00:35] <skitter155> ill go die now
#66 [00:35] <skitter155> shiiiiiiiiiiiiiiiiiiiit
#67 [00:35] <skitter155> suuuuuuuuuuuuuuuuuuuuuuuucccccccckkkkk
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#69 [00:36] <Ares_> TY!!!!!!! I bet u im gonna be back in 10 mins asking for help XD
#70 [00:36] <Ares_> Btw reinstalling does nothing except waste time for people :l
#71 [00:37] <De> I've reinstalled a few times today already, but nothing changes
#72 [00:37] <Lord_Ralex> Ares_, it does a lot actually
#73 [00:37] <Ares_> Not for me XD
#74 [00:37] <Lord_Ralex> Ares_, however, it only helps when it is done when it's needed. Most people just think "oh, problem? reinstall"
#75 [00:37] <Lord_Ralex> In your case, a reinstall would help, in the sense of just deleting the resourcepack folder
#76 [00:37] <Ares_> Thats what my mom and my friends told me to do XD
#77 [00:38] <De> ok, so i'll reinstall again
#78 [00:38] <Lord_Ralex> De, you need to share the contents of this file: C:\Users\Desstis\AppData\Roaming\.minecraft\hs_err_pid6404.log
#79 [00:39] <Lord_Ralex> De, please open that file, copy the contents to http://paste.ubuntu.com/, and share the link to us after you submit it
#80 [00:39] <Ares_> YES IT WORKED YAYYAY Ty i guess my friends were right when they told me to go here hehe XD
#81 [00:39] <De> Ok done, here you go http://paste.ubuntu.com/14456115/
#82 [00:39] * MCGirlyGamer123 [MCGirlyGamer123@notlogged] has joined #minecrafthelp
#83 [00:40] <Lord_Ralex> ??> De win/dxdiag
#84 [00:40] <Absol> De: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#85 [00:42] <De> Done, here: http://paste.ubuntu.com/14456130/
#86 [00:42] <De> btw, my gfx card AMD Radeon HD 7700M is up to date
#87 [00:43] <Lord_Ralex> De, it might be, but you have a laptop, which contains a switchable GPU system.
#88 [00:43] <Lord_Ralex> Your Intel drivers are not up to date, and it's likely causing the problem.
#89 [00:43] <Lord_Ralex> And this actually says your AMD drivers are not up to date either.
#90 [00:44] <Lord_Ralex> First, install the 3rd download form https://downloadcenter.intel.com/download/25313/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
#91 [00:44] <De> ok, downloading now
#92 [00:45] <Lord_Ralex> Then install the Radeon Software from http://support.amd.com/en-us/download/mobile?os=Windows+7+-+64
#93 [00:49] <De> The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer. Setup will exit. Would you like more information? Click Yes to be directed to the Intel support website.
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#95 [00:50] <De> that's what it said when i tried to run the win64_153339.exe
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#97 [00:51] <Lord_Ralex> De, try http://downloads.dell.com/FOLDER03205018M/1/Video_Driver_RRDD3_WN32_10.18.10.4242_A00.EXE then
#98 [00:51] * Sneeuwman181 [Sneeuwman181@notlogged] has joined #minecrafthelp
#99 [00:51] <De> ok will do
#100 [00:52] <Sneeuwman181> i cant play minecraft
#101 [00:52] <Sneeuwman181> hes is crashing
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#103 [00:55] <De> brb while it downloads
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#105 [01:00] <ape> trying to play mindcraft on xbox 380 disc it says I need to redownload
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#111 [01:21] <petezahboy> i need help with my account
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#113 [01:27] <De> Lord_Ralex i got the same error message again with that download, and the AMD one keeps crashing
#114 [01:27] <De> not sure what to do now
#115 [01:27] <Lord_Ralex> De, contact dell, you will need their help installing those drivers.
#116 [01:27] <Lord_Ralex> That one I gave you was from Dell themselves, and if it failed, they have a problem.
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#118 [01:35] <intah> need to reset my questions
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#122 [01:48] <De> gotta jump through a million hoops 2 play minecraft man when it was working fine a couple months back
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#125 [02:04] <Onamor21> My englisch is bad .. I pay for a server yesterday but it is 1.7 iwant the newest 1.8..what go wrong?
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#127 [02:07] <rymate1234> Onamor21, you'd have to contact whoever you paid for your server
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#129 [02:07] <Andrio> Or run your own
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#134 [02:24] <JAdance429> I just downloaded minecraft and when I try and launch the game immediately crashes "pixel format not accelerated"
#135 [02:24] <JAdance429> I have the link to my dxdiag and can provide the crash details also
#136 [02:26] <JAdance429> I tried using the auto detect for the my display driver, but I get the message that everything is up to date
#137 [02:26] <JAdance429> http://paste.ubuntu.com/14456443/
#138 [02:26] <JAdance429> Can anyone provide me with some direction please?
#139 [02:27] <cestislife> JAdance429, The G33 chipset is no longer supported by Intel
#140 [02:27] <cestislife> Hence they do not have drivers for Windows 10.
#141 [02:28] <JAdance429> This is my mom's computer and I didnt understand why see updated to windows 10....any ideas what I can do to get MC to launch?
#142 [02:29] <cestislife> Downgrade to Windows 7.
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#144 [02:30] <JAdance429> Thanks for the help!
#145 [02:31] <Dragz> hi i just tryed booting up my mc and went on hypixel and mc crashed and said using incremental
#146 [02:32] <Dragz> ive tryed all the methods online an it didnt work
#147 [02:33] <Dragz> using incremental cms is deprecated an will likely be removed in the future
#148 [02:34] <Dragz> its been doing this for about a week now
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#151 [02:45] <tahiroyunda> ddsdsd
#152 [02:45] <tahiroyunda> dsds
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#155 [02:50] <Dragz> hi
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#159 [02:52] <Dragz> hello i just tryed playing some mineplex and mc crashed and said using incremental cms is deprected
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#161 [02:53] <Dragz> and ive had this problem for a while now
#162 [02:53] <Dragz> ive tryed most methods
#163 [02:53] <Dragz> but they didnt work
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#165 [02:54] <Dragz> hello i just tryed playing some mineplex and mc crashed and said using incremental cms is deprected ive had this problem for
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#167 [02:55] <Dragz> about a week or so and ive tryed most methds
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#169 [02:56] * josh898 [josh898@notlogged] has joined #minecrafthelp
#170 [02:56] <Dragz> hello i just tryed playing some mineplex and mc crashed and said using incremental cms is deprected and ive tryed most methods
#171 [02:57] <josh898> hi i cant log in my minecarft account and change the password using mojangs website could you please help
#172 [02:58] <sbsb> my minecraft crashes her is the report http://paste.ubuntu.com/14456563/
#173 [02:58] <sbsb> it says outdated drivers
#174 [02:59] <Dragz> pls help us
#175 [03:00] <josh898> yeah you said someone would be around
#176 [03:00] * ElGonza24 [ElGonza24@notlogged] has joined #minecrafthelp
#177 [03:00] <Dragz> ive been waiting for about 30 mins
#178 [03:00] <josh898> i think this is rubbish
#179 [03:01] <rymate1234> hi
#180 [03:01] <ElGonza24> Hi, i need help , because i need change the Security questions in my account, because, was stoled D': please help , i use change security questions but say : "Error! An e-mail was already sent within the last two hours, try again in a while."
#181 [03:02] <ElGonza24> i never send a e-mail to my e-mail
#182 [03:02] <rymate1234> ElGonza24, check your spam
#183 [03:02] <ElGonza24> Nothing
#184 [03:02] <rymate1234> Might have to contact mojang directly then: https://help.mojang.com/customer/portal/emails/new
#185 [03:02] <josh898> have you got something wrong with your minecraft
#186 [03:02] * sbsb [sbsb@notlogged] has quit. (Quit: Web client closed)
#187 [03:03] <ElGonza24> no
#188 [03:03] <ElGonza24> because
#189 [03:03] <josh898> thanks ill check it out
#190 [03:03] <rymate1234> josh898, not you
#191 [03:03] <rymate1234> ??> josh898 irc/multitasking
#192 [03:03] <Absol> josh898: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#193 [03:04] <rymate1234> josh898, does the game crash?
#194 [03:04] <ElGonza24> yesterday, i go to play mc, and my name was changed to Mr_PozitivchikYT ... My real name is ElGonza24
#195 [03:04] <josh898> no i ive forgot my password and ive try mojang and it has not worked
#196 [03:04] <rymate1234> oh
#197 [03:04] * ardee222 [ardee222@notlogged] has joined #minecrafthelp
#198 [03:04] <josh898> do you know the game crazy craft
#199 [03:04] <rymate1234> ??> ElGonza24 account/hacked
#200 [03:05] <Absol> ElGonza24: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#201 [03:05] <Absol> ElGonza24: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#202 [03:05] <rymate1234> josh898, no
#203 [03:05] <ElGonza24> Yes i know it
#204 [03:05] <ElGonza24> i change the password
#205 [03:05] <ElGonza24> but i can't migrate account
#206 [03:05] <rymate1234> the account must've been migrated already
#207 [03:05] <josh898> i tryed to log in there then log out on minecraft and both didnt work
#208 [03:05] <rymate1234> as I think only migrated accounts can change usernames
#209 [03:06] <josh898> so are you all having problems with your minecraft
#210 [03:06] <ElGonza24> i don't have the transaction ID
#211 [03:07] <josh898> mojang really needs to get better
#212 [03:07] <ElGonza24> i'm scared
#213 [03:07] <josh898> why
#214 [03:07] <ElGonza24> Security ..
#215 [03:07] <josh898> waht do you mean
#216 [03:07] <rymate1234> go change your passwords
#217 [03:07] <ElGonza24> i change
#218 [03:07] <josh898> ive tryed that and it didnt work
#219 [03:08] <rymate1234> not you
#220 [03:08] <josh898> oh
#221 [03:08] <rymate1234> i meant to ElGonza24
#222 [03:08] <rymate1234> i meant to ElGonza24
#223 [03:08] * josh898 [josh898@notlogged] has left #minecrafthelp
#224 [03:08] <rymate1234> ._.
#225 [03:08] * Oshujax [Oshujax@notlogged] has quit. (Quit: Web client closed)
#226 [03:08] <ElGonza24> rymate1234 i change all passwords
#227 [03:08] * josh898 [josh898@notlogged] has joined #minecrafthelp
#228 [03:09] <rymate1234> hi josh898
#229 [03:09] <josh898> hi im back
#230 [03:09] <rymate1234> josh898, how mant times have you attempted to login?
#231 [03:09] <josh898> in what
#232 [03:09] <rymate1234> minecraft
#233 [03:09] <josh898> i dont know maybe 10 or more
#234 [03:09] <ElGonza24> Absol you read ?
#235 [03:09] <rymate1234> ah that might be why
#236 [03:10] <rymate1234> ??> josh898 login/throttle
#237 [03:10] <Absol> josh898: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#238 [03:10] <Absol> josh898: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#239 [03:10] <rymate1234> ??> ElGonza24 bot
#240 [03:10] <Absol> ElGonza24: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#241 [03:10] <josh898> ok thanks
#242 [03:11] <josh898> so shall i change my password or wait 3 houurs
#243 [03:11] <ElGonza24> ?? i need help in my account
#244 [03:11] <rymate1234> it's not that clever ElGonza24
#245 [03:11] <rymate1234> josh898, both
#246 [03:11] <ElGonza24> Sorry :c
#247 [03:11] <ElGonza24> ?? help
#248 [03:11] <rymate1234> wait 3 hours, then change your password, then try again
#249 [03:11] <ElGonza24> me ?
#250 [03:11] <rymate1234> no josh898
#251 [03:12] <josh898> ive already tryed changing my password and it didnt work :(
#252 [03:12] <rymate1234> the crucial part is waiting 3 hours first
#253 [03:12] <josh898> ok
#254 [03:12] <ElGonza24> ?? stole account
#255 [03:12] <ElGonza24> ?? stole
#256 [03:12] <rymate1234> ??> ElGonza24 account/hacked
#257 [03:12] <josh898> so have you had that problem before
#258 [03:12] <ElGonza24> i can't talk whit Absol xD
#259 [03:12] <Absol> ElGonza24: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#260 [03:13] <Absol> ElGonza24: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#261 [03:13] <ElGonza24> I don't have the transaction ID
#262 [03:13] <rymate1234> you might be mildly screwed then, as that proves you own the account
#263 [03:13] <ElGonza24> the premium was a gift
#264 [03:13] <rymate1234> do you have the gift code?
#265 [03:14] <ElGonza24> No man
#266 [03:14] <rymate1234> aw :/
#267 [03:14] <ElGonza24> kill me pls
#268 [03:14] <ElGonza24> ?? kill me xD
#269 [03:14] <rymate1234> ??> ElGonza24 index
#270 [03:14] <Absol> ElGonza24: See https://cp.ae97.net/factoid for the Absol Database System
#271 [03:14] <rymate1234> that's a full list of what the bot understands
#272 [03:14] <rymate1234> xD
#273 [03:14] <josh898> rymate234, is it popular to get the promblem i have
#274 [03:14] <ElGonza24> XDD
#275 [03:15] <rymate1234> josh898, yeah I think so
#276 [03:15] <josh898> ok so i dont need to get worried
#277 [03:15] <rymate1234> nah
#278 [03:15] <josh898> ok thanks
#279 [03:16] * rymate1234 afk
#279 [03:16] <ElGonza24> ?? ryanmate1234 account/hacked
#280 [03:16] <ElGonza24> ?? ryanmate1234 account/hacked
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#282 [03:16] <ElGonza24> ?? rymate1234 account/hacked
#283 [03:17] <ElGonza24> Absol: ask
#284 [03:17] <ElGonza24> Absol: ask hacked account
#285 [03:17] <rymate1234> my account hasn't been hacked!
#286 [03:17] * rymate1234 afk for real
#286 [03:17] <ElGonza24> wtf
#287 [03:17] <ElGonza24> ?? wtf
#288 [03:17] <ElGonza24> i don't undestand the bot :'v
#289 [03:18] <ElGonza24> Absol: realms
#290 [03:18] <ElGonza24> ?? realms
#291 [03:19] <Absol> realms: Realms is a server option hosted by Mojang intended for an easy way to play with friends.
#292 [03:19] <Absol> realms: The Minecraft Realms site can be found here: https://minecraft.net/realms
#293 [03:19] <ElGonza24> rymate1234: are you here ?
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#298 [03:23] <antonio> minceraft
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#303 [03:25] <nasfi> the minecraft crashes follow the version 15w51b
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#316 [03:39] <Matthewjohn0611> Mincraft won't open up after we upgraded to Windows 10. Have tried to update drivers but say drivers are updated.
#317 [03:39] <Matthewjohn0611> http://paste.ubuntu.com/14456711/
#318 [03:41] * TyphlosionDaBoss [TyphlosionDaBoss@notlogged] has joined #minecrafthelp
#319 [03:42] <TyphlosionDaBoss> Hi my Minecraft gets to the launcher the loads the Minecraft screen then wont respond please help
#320 [03:43] <TyphlosionDaBoss> Hello?
#321 [03:43] <Andrio> Matthewjohn0611, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
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#327 [03:55] <Soccerland88> http://paste.ubuntu.com/14456804/
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#329 [03:58] <De> http://paste.ubuntu.com/14456824/ java problem please help
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#331 [04:02] <De> anyone
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#333 [04:04] <Soccerland88> Graphics drivers problem: http://paste.ubuntu.com/14456804/
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#346 [04:28] <josefine> I NEED HELP
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#355 [04:54] <TheViictor> Hello
#356 [04:54] <TheViictor> My Minecraft servers dissappear when I click the Refresh button
#357 [05:01] * killingtime67 [killingtime67@notlogged] has joined #minecrafthelp
#358 [05:02] <killingtime67> How do I post on the Minecraft Forum?
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#363 [05:08] <Chaanie> http://paste.ubuntu.com/14457107/
#364 [05:08] * roylolboyjwz [roylolboyjwz@notlogged] has joined #minecrafthelp
#365 [05:09] * CryForColor [CryForColor@notlogged] has joined #minecrafthelp
#366 [05:09] <Chaanie> I NEED HELP
#367 [05:09] <CryForColor> I need help too , maybe I can help u
#368 [05:09] <Chaanie> http://paste.ubuntu.com/14457107/
#369 [05:10] <Chaanie> this is my problem
#370 [05:10] <CryForColor> Du bist deutscher richtig ?
#371 [05:10] <Chaanie> ja bin ichg
#372 [05:10] <CryForColor> oki
#373 [05:11] <CryForColor> dann musst du mal schauen wo du minecraft gesperichert hast , denn er findet die ausgeführte datei nicht
#374 [05:11] <CryForColor> iese Dateien befinden sich möglicherweise hier: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_x86_2d9cec5caee5c614d12de9b294a1a194d5f47_00000000_35d97c94
#375 [05:11] <Lord_Ralex> CryForColor, that's not even close....
#376 [05:11] <Chaanie> ok liegt das nur daran oder noch mehr?
#377 [05:11] <Lord_Ralex> Chaanie, your computer is not strong enough to run Minecraft.
#378 [05:11] * Omar [Omar@notlogged] has joined #minecrafthelp
#379 [05:11] <CryForColor> sorry xD
#380 [05:12] <Omar> hi
#381 [05:12] <Omar> i cant connect to any server can someone help me ?
#382 [05:12] <Chaanie> not strong....... shit
#383 [05:12] <Absol> Chaanie: Please keep it civil
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#389 [05:14] <CryForColor> I need help too . My account do not register the invalid code is : (InvilaidCredentialsExption: Invialid credentials). I wanted to login some times , after nothing happend and this fial code was shown up. No I cant log in on Minecraft.exe and www.minecraft.net with my e-mail/ username or passwort
#390 [05:14] <Lord_Ralex> ??> CryForColor login/throttle
#391 [05:14] <Absol> CryForColor: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#392 [05:14] <Absol> CryForColor: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#393 [05:15] <CryForColor> okay thank you Absol
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#397 [05:16] <Tobi> Hey Guys, my Accountname was changed on January 1st, but the problem is that i did not changed my name... so i guess my Account got hacked or is that a new year joke?
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#403 [05:24] <xNoofl> http://paste.ubuntu.com/14457191/
#404 [05:26] <xNoofl> Take a look at the link
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#406 [05:28] <Sharpy> can some1 help me with my lag probs?
#407 [05:29] <Sharpy> any1?
#408 [05:30] <Sharpy> plz anyone help me plz
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#411 [05:34] * SatanX [SatanX@notlogged] has joined #minecrafthelp
#412 [05:35] <SatanX> Hey
#413 [05:35] <SatanX> I need help guys
#414 [05:37] * PredatoR_NL14 [PredatoR_NL14@notlogged] has joined #minecrafthelp
#415 [05:37] <PredatoR_NL14> Hello
#416 [05:37] <PredatoR_NL14> My Minecraft account ahs been hacked
#417 [05:37] <PredatoR_NL14> Has*
#418 [05:37] <SatanX> Hey I will help you
#419 [05:37] <PredatoR_NL14> Thanks
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#422 [05:37] <PredatoR_NL14> My Minecraft account has been hacked
#423 [05:37] <SatanX> Just tell your email
#424 [05:38] <PredatoR_NL14> It is DutchJerremyGames@gmail.com
#425 [05:38] <SatanX> Your email plz
#426 [05:38] <SatanX> Okay
#427 [05:38] * david [david@notlogged] has joined #minecrafthelp
#428 [05:38] <PredatoR_NL14> But I think it has been changed by someone else, because I cannot login
#429 [05:39] <PredatoR_NL14> DutchJerremyGames@gmail.com
#430 [05:39] <SatanX> Patient...did you shared it with someone??
#431 [05:39] <PredatoR_NL14> No
#432 [05:39] <PredatoR_NL14> My password neither
#433 [05:39] <De> Hello, I am having trouble with the Minecraft launcher, this is the error that I get: http://paste.ubuntu.com/14457268/
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#435 [05:39] <PredatoR_NL14> And my username: PredatoR_NL14 is incorrect too
#436 [05:39] <SatanX> Check your email plz
#437 [05:40] <PredatoR_NL14> I am looking on my email
#438 [05:40] <SatanX> De patient
#439 [05:40] * Lirith_ [Lirith_@notlogged] has joined #minecrafthelp
#440 [05:41] <PredatoR_NL14> Wait, Im going to eat, BrB
#441 [05:41] <SatanX> ..
#442 [05:41] * Dragonite123 [Dragonite123@notlogged] has joined #minecrafthelp
#443 [05:41] <SatanX> Okat De whats your problem?
#444 [05:41] <Lirith_> Hello , i just tryd downloading the minecraft windows 10 client with the redeem code (i have minecraft already otherwise) but it will only let me play demo
#445 [05:42] <Lirith_> i tryd again and it said the code has already been used
#446 [05:42] <SatanX> Tell your redeem code plz
#447 [05:42] * Lord_Ralex kicked SatanX from #minecrafthelp (Reason: atanX :Here is the door)
#448 [05:42] <Lirith_> haha nice try
#449 [05:43] <Lirith_> but what can i do to solve that isseu?
#450 [05:43] * xNoofl [xNoofl@notlogged] has quit. (Quit: Web client closed)
#451 [05:43] <Lord_Ralex> PredatoR_NL14, if you just got an email that claims to be Mojang, or asking for account info, ignore it.
#452 [05:43] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#453 [05:43] <Lirith_> will do
#454 [05:44] <Lord_Ralex> Lirith_, that was not directed to you
#455 [05:44] <Lirith_> sorry
#456 [05:44] <De> Basically, I can't get Minecraft to run. My launcher is stuck at version 1.6.48 and does not update and I cannot run the game. I posted the error before and attempted to update my graphics drivers, but it did not help. I think it is related to Java. I've fully uninstalled Java 32- and 64-bit and reinstalled them, as well as reinstalling Minecraft, but I get the same error.
#457 [05:44] <Andrio> PredatoR_NL14, you can check here: http://minecraft.net/retrievename
#458 [05:44] <Dragonite123> can anyone help me with my lag i can't play minecraft ever since i downloaded pixelmon help plz
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#460 [05:46] <Andrio> 1.6.48 is the latest version.
#461 [05:46] <De> Is it not 1.8.9?
#462 [05:46] <Lirith_> i thought it was 1.8.9 yeah
#463 [05:46] * sharpy [sharpy@notlogged] has joined #minecrafthelp
#464 [05:47] <De> Or are the launcher versions and game versions separate?
#465 [05:47] <Andrio> That's the latest version of Minecraft
#466 [05:47] <Andrio> yeah.
#467 [05:47] <De> ah
#468 [05:47] <De> Still, I can't get the game to run, I can post you the text files
#469 [05:47] <Lirith_> Anyone know how to fix the redeem problem?
#470 [05:48] <PredatoR_NL14> I still get no email
#471 [05:48] <De> This is the error: http://paste.ubuntu.com/14457268/ ; and this is the error report file: http://paste.ubuntu.com/14457264/ -- Game does not launch
#472 [05:48] <PredatoR_NL14> My email has been changed I guess to another email
#473 [05:48] <Andrio> Mm
#474 [05:48] <Andrio> ??> PredatoR_NL14 account/send-email
#475 [05:48] <Absol> PredatoR_NL14: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#476 [05:48] <Absol> PredatoR_NL14: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#477 [05:48] <Andrio> Lirith_, the Windows 10 beta?
#478 [05:48] * RoosjeNL [RoosjeNL@notlogged] has joined #minecrafthelp
#479 [05:48] <Lirith_> yeah
#480 [05:49] <RoosjeNL> hello
#481 [05:49] <Lirith_> hi
#482 [05:49] * mihajlo [mihajlo@notlogged] has joined #minecrafthelp
#483 [05:49] <Andrio> You sure you're logged into the Windows Store with the same Microsoft account you used to redeem the code?
#484 [05:49] <Lirith_> yes
#485 [05:49] <Lirith_> i can double check though
#486 [05:49] <Lirith_> 1 sec
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#488 [05:50] <sharpy> can some1 help with my lag i can get into minecraft and its all good but when i click into a world it lags like crazy and i can't move or do anything
#489 [05:51] * ____n1c0___ [____n1c0___@notlogged] has joined #minecrafthelp
#490 [05:51] * ____n1c0___ [____n1c0___@notlogged] has quit. (Client Quit)
#491 [05:51] <sharpy> can anyone help?
#492 [05:52] <RoosjeNL> umhh my minecraft has one error but how can i update a crapics driver
#493 [05:52] <Lirith_> can it be because my windows is linked to a outlook email and minecraft to a hotmail email?
#494 [05:53] <Andrio> Lirith_, yes, if you used your Hotmail address to redeem the code.
#495 [05:53] <RoosjeNL> yes but my minecraft say a error about that im update my crapics driver but i understand not how i update it
#496 [05:53] <Lirith_> aah ok i try that
#497 [05:53] <Andrio> ??> RoosjeNL win/DXDiag
#498 [05:53] <Absol> RoosjeNL: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#499 [05:54] <Andrio> sharpy, well, I'd try lowering the render distance, or allocating more RAM, up to 2 GB
#500 [05:54] <sharpy> k
#501 [05:54] <De> Andrio, help me and I will love you!
#502 [05:55] <RoosjeNL> umh yes but i do that but the crapics driver diong nothing about that way
#503 [05:55] <Andrio> De, don't think I can; sorry.
#504 [05:56] <De> All good, I'll fix it somehow hopefully
#505 [05:57] * nizze123 [nizze123@notlogged] has joined #minecrafthelp
#506 [05:57] <nizze123> i cant verify my email adress
#507 [05:57] <nizze123> can only play demo
#508 [05:59] <RoosjeNL> nizzel if you will play multiplayer but you will buy minecraft for that
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#514 [06:05] <Jonx> ok guys so i have a little bromlem sooo i havent played minecraft since 2014 and now when i downloaded it (i am with a new computer) and i also downloaded the new version of java it wont let me click nothing in the launcher of minecraft for examle when i get my mouse over the play button the button goes blue but it wont let me click it ... the same thing happens when i oppen java can someone help and tell me what to do ?
#515 [06:09] * siddhartha [siddhartha@notlogged] has joined #minecrafthelp
#516 [06:09] <siddhartha> p
#517 [06:09] <siddhartha> ppp
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#519 [06:10] * Crystal|AFK is now known as CrystalMare
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#524 [06:15] <PredatoR_NL14> Im back
#525 [06:15] <PredatoR_NL14> I still didn't get my email
#526 [06:15] <jhenson> guys my minecraft is always exiting during the mojang logo screen, how do i stop it?
#527 [06:17] <PredatoR_NL14> Hey
#528 [06:17] * FAROGNIKOLAJ [FAROGNIKOLAJ@notlogged] has joined #minecrafthelp
#529 [06:17] <PredatoR_NL14> My Minecraft account is still hacked, yo
#530 [06:17] * FAROGNIKOLAJ [FAROGNIKOLAJ@notlogged] has quit. (Client Quit)
#531 [06:17] * lowkoksing [lowkoksing@notlogged] has joined #minecrafthelp
#532 [06:18] <Andrio> ??> jhenson launcher/game-output
#533 [06:18] <Absol> jhenson: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#534 [06:18] <Absol> jhenson: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#535 [06:18] <Andrio> PredatoR_NL14, did you email Mojang?
#536 [06:18] * RoosjeNL [RoosjeNL@notlogged] has quit. (Ping timeout: 204 seconds)
#537 [06:18] <lowkoksing> hi
#538 [06:18] <PredatoR_NL14> Yes
#539 [06:18] <PredatoR_NL14> A couple of days ago
#540 [06:18] <lowkoksing> i have crust
#541 [06:18] * yamori [yamori@notlogged] has joined #minecrafthelp
#542 [06:19] <lowkoksing> when i open minecrft thn crust
#543 [06:19] <PredatoR_NL14> If I don't get my Minecraft account back, then I want my money back
#544 [06:19] <Andrio> PredatoR_NL14, give it a few business days.
#545 [06:19] * jacko [jacko@notlogged] has joined #minecrafthelp
#546 [06:19] <sharpy> um im still lagin hard could it be because i just downloaded pixelmon?
#547 [06:19] <PredatoR_NL14> I can't wait so long
#548 [06:20] <lowkoksing> hellow
#549 [06:20] <lowkoksing> how to fix the crust
#550 [06:20] <PredatoR_NL14> I am helping with a Kingdom sever for YOutube and its very important
#551 [06:20] <jacko> my minecraft keeps crashing after the win10 update. my dxdiag is here http://paste.ubuntu.com/14457454/
#552 [06:20] <Andrio> PredatoR_NL14, well, not much else can be done from here.
#553 [06:20] <Andrio> ??> lowkoksing launcher/crash-log
#554 [06:20] <Absol> lowkoksing: We need to see your crash log, which appears after a crash.
#555 [06:20] * harisan [harisan@notlogged] has joined #minecrafthelp
#556 [06:20] <PredatoR_NL14> What can I do then?
#557 [06:20] <Absol> lowkoksing: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#558 [06:20] <Andrio> PredatoR_NL14, wait for Mojang to answer.
#559 [06:21] <Andrio> jacko, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#560 [06:21] <PredatoR_NL14> I waited for over 2 days
#561 [06:21] <PredatoR_NL14> Now It is enough
#562 [06:21] <PredatoR_NL14> I want my Minecraft account or my money back
#563 [06:21] <PredatoR_NL14> Or a new account
#564 [06:22] * harisan [harisan@notlogged] has quit. (Client Quit)
#565 [06:22] <PredatoR_NL14> So?
#566 [06:22] <PredatoR_NL14> Now?
#567 [06:22] <Andrio> Only Mojang can help you there, too
#568 [06:22] <lowkoksing> why i keep crust when open minecraft
#569 [06:24] <PredatoR_NL14> My whole Mojang account has been hacked
#570 [06:24] * lowkoksing [lowkoksing@notlogged] has quit. (Quit: Web client closed)
#571 [06:24] * yamori [yamori@notlogged] has quit. (Quit: Web client closed)
#572 [06:24] <PredatoR_NL14> I tried to login on Mojang and Im keeping that error that my password and email are incorrect
#573 [06:25] <PredatoR_NL14> Help me pls
#574 [06:26] <jacko> i fixed it myself thx for the help
#575 [06:26] <Andrio> ok..
#576 [06:26] <PredatoR_NL14> HELP ME PLEASE
#577 [06:27] <Andrio> Again, only Mojang can help.
#578 [06:27] <PredatoR_NL14> MY WHOLE MOJANG AND MINECRAFT ACCOUNTS ARE HACKED
#579 [06:27] * dennis [dennis@notlogged] has joined #minecrafthelp
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#581 [06:27] <jhenson> @Andrio here's the paste: http://paste.ubuntu.com/14457497/
#582 [06:28] <PredatoR_NL14> I want a new account, because I have waited almost 5 days till I get help, and still, I don't have help!
#583 [06:28] <rymate1234> ??> PredatoR_NL14 account/hacked
#584 [06:28] <Absol> PredatoR_NL14: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#585 [06:28] <Absol> PredatoR_NL14: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#586 [06:28] <Andrio> jhenson, are you using Evolve?
#587 [06:28] <jhenson> no
#588 [06:28] <jhenson> whats that
#589 [06:28] <PredatoR_NL14> I don't know my transaction ID because I pourchased it over 4 years ago!
#590 [06:28] <rymate1234> PredatoR_NL14, we are a community support channel that is ran by volunteers, not by mojang. You will need to get help from Mojang themselves
#591 [06:29] <Andrio> A game overlay and recording software, or something.
#592 [06:29] <PredatoR_NL14> I did, but they are not answering!
#593 [06:29] <jhenson> i dont use overlays.
#594 [06:29] <rymate1234> PredatoR_NL14, wait longer then
#595 [06:29] <rymate1234> there's nothing we can do here
#596 [06:29] <PredatoR_NL14> NO! I need it for Youtube!
#597 [06:30] <jhenson> i have already submitted the crash to Mojang
#598 [06:30] <rymate1234> PredatoR_NL14, we are a community support channel that is ran by volunteers, not by mojang. You will need to get help from Mojang themselves.
#599 [06:30] <jhenson> under the bug number MC-95453
#600 [06:30] <rymate1234> PredatoR_NL14, I repeat - we are not mojang. there is nothing we can do
#601 [06:31] <PredatoR_NL14> Shut the fuck up u pricks
#602 [06:31] <Absol> PredatoR_NL14: Please keep it civil
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#605 [06:31] * raulmaier06 [raulmaier06@notlogged] has quit. (Client Quit)
#606 [06:31] <jhenson> is there anything we can do about this: http://paste.ubuntu.com/14457497/
#607 [06:33] * Lucas [Lucas@notlogged] has joined #minecrafthelp
#608 [06:34] <Lucas> estou tendo problema em iniciar o minecraft no windows 10 rpo
#609 [06:34] <Lucas> pro
#610 [06:34] <Lucas> tendo
#611 [06:34] * FreiherrVonWild [FreiherrVonWild@notlogged] has joined #minecrafthelp
#612 [06:35] <Lucas> http://pt-br.tinypic.com/r/izqaoi/9
#613 [06:35] <Lucas> esse é a imagem do problema
#614 [06:35] <Lucas> crash report
#615 [06:36] <Lucas> tentei de varias forma arruma o problema mais nao consego
#616 [06:36] <Andrio> ??> Lucas launcher/crash-log
#617 [06:36] <Absol> Lucas: We need to see your crash log, which appears after a crash.
#618 [06:36] <Absol> Lucas: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#619 [06:36] <Lucas> http://paste.ubuntu.com/14457477/
#620 [06:36] <Lucas> pronto
#621 [06:37] <Andrio> Lucas, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#622 [06:38] <Lucas> poderia mim explica melhor sobre esse downgrade ?
#623 [06:38] * PredatoR_NL14 [PredatoR_NL14@notlogged] has joined #minecrafthelp
#624 [06:38] <jhenson> great. hes here again
#625 [06:38] <rymate1234> PredatoR_NL14, welcome back!
#626 [06:39] <Lucas> poderia mim explica sobre esse downgrade para windows 7
#627 [06:39] * jhenson [jhenson@notlogged] has quit. (Quit: Web client closed)
#628 [06:39] <PredatoR_NL14> Hello, I have been hacked and when I try to change my password I don't get an E-mail.
#629 [06:40] <rymate1234> ??> PredatoR_NL14 account/hacked
#630 [06:40] <Absol> PredatoR_NL14: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#631 [06:40] <Absol> PredatoR_NL14: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#632 [06:40] <PredatoR_NL14> doesnt work
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#635 [06:42] <Lucas> estou vendo algumas forma de retorna para windows 7
#636 [06:42] <Lucas> mais aqui no meu sistema nao tem a opçao
#637 [06:42] * ahmed400 [ahmed400@notlogged] has joined #minecrafthelp
#638 [06:42] <Lucas> apenas restaura o pc ?
#639 [06:42] <Lucas> pode mim ajuda ?
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#645 [06:49] * lil_hatsch [lil_hatsch@notlogged] has joined #minecrafthelp
#646 [06:49] <lil_hatsch> my account wont work but my other account does
#647 [06:50] <lil_hatsch> :I
#648 [06:51] <lil_hatsch> anyone there
#649 [06:51] * Acarii|Away is now known as Acarii
#650 [06:52] <lil_hatsch> When i logged in to my JoakimGreenDay account it woorks but my brothers account lil_hatsch wont work and we tryed to login to his account and now i can login to mine
#651 [06:52] <lil_hatsch> now i cant<---- login
#652 [06:52] <Lord_Ralex> ?? login/throttle
#653 [06:52] <Absol> login/throttle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#654 [06:52] <Absol> login/throttle: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#655 [06:53] <lil_hatsch> but u mean i can login to the account now by changing the password :I???
#656 [06:53] <Lord_Ralex> No.
#657 [06:53] <Lord_Ralex> Wait 3 hours, don't log in at all.
#658 [06:54] <Lord_Ralex> If you are certain the password is right, you won't need to change it.
#659 [06:54] <Lord_Ralex> But you still have to wait 3 hours.
#660 [06:54] <lil_hatsch> xD just joking around i've been here before i guessed it was throttled but the thing No just forget it
#661 [06:54] <lil_hatsch> thanks
#662 [06:54] <lil_hatsch> then i know it went throttled
#663 [06:54] <lil_hatsch> then i know it went throttled
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#666 [06:57] <lil_hatsch> oops one more question has anyone been changed the password for my brothers account (lil_hatsch)??
#667 [06:57] <Lord_Ralex> We would not know.
#668 [06:57] <lil_hatsch> ok so u do not have the previleges to check that???
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#674 [07:05] <ventura> hi can some one send on how to show u whats wrong with minecraft
#675 [07:06] <ventura> or is no one on
#676 [07:06] * josh898 [josh898@notlogged] has joined #minecrafthelp
#677 [07:06] <ventura> hi can u help
#678 [07:06] <josh898> hi i need some help with my minecraft when i log in it wont log in
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#680 [07:07] <ventura> i dont think anyone is on
#681 [07:07] <ventura> thgis sucks
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#686 [07:10] <ventura> some one help plz get on i need to see whats wrong with minecraft
#687 [07:10] <ventura> plz
#688 [07:10] <ventura> sswbd
#689 [07:12] * Slicer_And_Dicer [Slicer_And_Dicer@notlogged] has joined #minecrafthelp
#690 [07:13] <Slicer_And_Dicer> why does my sound system shut down when i launch minecraft?
#691 [07:14] * JoakimGreenDay [JoakimGreenDay@notlogged] has joined #minecrafthelp
#692 [07:14] <JoakimGreenDay> if i got throttled on this computer can i login to another computer then?
#693 [07:15] <Slicer_And_Dicer> what do you meanby throttled
#694 [07:15] * dachi [dachi@notlogged] has joined #minecrafthelp
#695 [07:15] <rymate1234> JoakimGreenDay, it's throttled via IP not via computer
#696 [07:15] <JoakimGreenDay> if we say i logged in 3 times with wrong pass
#697 [07:15] <JoakimGreenDay> aha
#698 [07:16] * Slicer_And_Dicer [Slicer_And_Dicer@notlogged] has quit. (Client Quit)
#699 [07:16] <JoakimGreenDay> but if i have a account i never logged in with before and then try it on another computer?
#700 [07:17] * XAnnzX [XAnnzX@notlogged] has joined #minecrafthelp
#701 [07:17] * NebelBexi [NebelBexi@notlogged] has joined #minecrafthelp
#702 [07:17] <JoakimGreenDay> does it work if i do that????
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#704 [07:17] * dachi [dachi@notlogged] has quit. (Client Quit)
#705 [07:17] <XAnnzX> How do you get a skin on minecraft pc?
#706 [07:18] * NebelBexi [NebelBexi@notlogged] has quit. (Client Quit)
#707 [07:19] <Andrio> You can draw one, or get one from a website.
#708 [07:19] <Andrio> Templates are here: http://minecraft.net/profile
#709 [07:19] * siddhartha [siddhartha@notlogged] has quit. (Ping timeout: 204 seconds)
#710 [07:20] <XAnnzX> But how do u add it on to minecraft
#711 [07:20] <Andrio> For yourself: http://minecraft.net/profile
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#716 [07:25] * raymooiboy [raymooiboy@notlogged] has joined #minecrafthelp
#717 [07:26] <raymooiboy> \
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#720 [07:39] * tomer1793 [tomer1793@notlogged] has joined #minecrafthelp
#721 [07:39] <tomer1793> hello
#722 [07:40] <tomer1793> i have a problem with my minecraft that when i try to connect to any server it says java.lang.NullPointerException: group
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#724 [07:43] * RoosjeNL [RoosjeNL@notlogged] has joined #minecrafthelp
#725 [07:43] <tomer1793> is there anyone here that can help me with my problem?
#726 [07:43] <RoosjeNL> er is a problem whit it update white my crapics driver
#727 [07:44] <RoosjeNL> tomer what is your problem
#728 [07:44] * _eclair_ [_eclair_@notlogged] has joined #minecrafthelp
#729 [07:44] <tomer1793> RoosjeNL i dont think there is anyone here that can help
#730 [07:44] <RoosjeNL> tomer say it
#731 [07:44] * jhon [jhon@notlogged] has joined #minecrafthelp
#732 [07:44] <RoosjeNL> but miss i can help
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#735 [07:45] <tomer1793> RoosjeNL i repeat i dont think there is anyone here connected that can help us with our minecraft problems
#736 [07:47] <rymate1234> hi
#737 [07:47] <tomer1793> hi
#738 [07:47] <rymate1234> RoosjeNL, do you have a dxdiag?
#739 [07:48] <rymate1234> tomer1793, your issue is usually caused by malware or an antivirus incorrectly blocking minecraft
#740 [07:48] <RoosjeNL> ja but its working not
#741 [07:49] <rymate1234> RoosjeNL, can you link the dxdiag here?
#742 [07:49] <tomer1793> yes, i know rymate1234 this is my third time being here and i never actually got help that fixed the issue i had with my anti-virus
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#746 [07:52] <tomer1793> rymate1234, could you help me with my issue i have with my minecraft having difficulties connecting to servers?
#747 [07:53] <rymate1234> tomer1793, unfortunately not :/
#748 [07:54] * BigBang_PvP [BigBang_PvP@notlogged] has joined #minecrafthelp
#749 [07:55] <tomer1793> well okay, so i will come back again and ask for help again in a few hours and hope i will find someone who can help me if possible.
#750 [07:55] <rymate1234> yeah
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#753 [07:56] * dr [dr@notlogged] has quit. (Client Quit)
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#755 [07:57] * dr is now known as Guest44123
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#757 [07:57] * Reda [Reda@notlogged] has joined #minecrafthelp
#758 [07:58] <Reda> loading minecraft software is taking forever
#759 [07:59] <Reda> I just purchased it about 3 hours ago and I did installation but it shows loading ... forever and never downloads
#760 [08:00] * brendhaah [brendhaah@notlogged] has joined #minecrafthelp
#761 [08:01] <Reda> the version is 1.6.48
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#763 [08:01] * MasterBadger [MasterBadger@notlogged] has joined #minecrafthelp
#764 [08:02] <Andrio> ??> Reda launcher/log
#765 [08:02] <Absol> Reda: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#766 [08:02] <Absol> Reda: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#767 [08:02] <MasterBadger> Need help with graphics update as minecraft wont work on win 10 with my graphics card
#768 [08:03] <MasterBadger> http://paste.ubuntu.com/14458090/
#769 [08:03] <Reda> ok Im trying this absol
#770 [08:04] * pimouss [pimouss@notlogged] has joined #minecrafthelp
#771 [08:04] <Andrio> MasterBadger, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#772 [08:04] <MasterBadger> tks
#773 [08:05] * MasterBadger [MasterBadger@notlogged] has quit. (Client Quit)
#774 [08:05] <Reda> http://paste.ubuntu.com/14458124/
#775 [08:05] * pimouss [pimouss@notlogged] has quit. (Client Quit)
#776 [08:05] <Andrio> Your clock is wrong.
#777 [08:06] <Reda> Aha how can we fix it
#778 [08:06] * Myke [Myke@notlogged] has joined #minecrafthelp
#779 [08:06] <Myke> Hello
#780 [08:06] <Reda> hi myke
#781 [08:06] * Alex_klakken [Alex_klakken@notlogged] has joined #minecrafthelp
#782 [08:06] * SunnGodess [SunnGodess@notlogged] has joined #minecrafthelp
#783 [08:07] <Myke> I need Help With my Minecraft Client, It Keeps Crashing And Then Coming Up With Error Codecjorbis I Couldn't Find A Fix On The Internet, Is Anyone Here Able to Help?
#784 [08:07] * Alex_klakken [Alex_klakken@notlogged] has quit. (Client Quit)
#785 [08:07] <Andrio> Reda, right click the clock on your taskbar and select Adjust date/time
#786 [08:08] <Andrio> ??> Myke launcher/crash-log
#787 [08:08] <Absol> Myke: We need to see your crash log, which appears after a crash.
#788 [08:08] * brunocdn [brunocdn@notlogged] has joined #minecrafthelp
#789 [08:08] <Absol> Myke: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#790 [08:08] <Myke> Ill Paste It In
#791 [08:08] <Myke> [14:03:05] [Thread-6/ERROR]: Error in class 'CodecJOrbis' [14:03:05] [Thread-6/ERROR]: Ogg header not recognized in method 'readHeader'. [14:03:05] [Thread-6/ERROR]: Error in class 'CodecJOrbis' [14:03:05] [Thread-6/ERROR]: Error reading the header
#792 [08:09] <Myke> http://paste.ubuntu.com/14458162/
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#795 [08:09] <Chromaryu> what jar for server are you using?
#796 [08:09] <Chromaryu> Myke:
#797 [08:09] <Myke> Theres the Whole Log From When i was Playing for 3 minutes before it crashed
#798 [08:09] <Myke> Uhmm
#799 [08:09] <Myke> 1.8.9
#800 [08:09] <Myke> Jar for server?
#801 [08:10] <Reda> Andrio, where can i find the taskbar
#802 [08:10] <Andrio> On a side of the screen, usually the bottom.
#803 [08:11] * bakkertje15 [bakkertje15@notlogged] has joined #minecrafthelp
#804 [08:11] <SunnGodess> If my Dell N5010 is not compatable with windows 10 an I already loaded it. They dont have an updated driver. Am I forever without Minecraft?
#805 [08:11] <Andrio> no
#806 [08:11] <Chromaryu> No
#807 [08:11] <Andrio> You can install a different operating system, or use a different PC.
#808 [08:12] <Chromaryu> liteally, you can install any OS. such as linux,
#809 [08:12] <Chromaryu> (Not linux, Ubuntu instead)
#810 [08:12] <Reda> Andrio, I fixed the time
#811 [08:12] <SunnGodess> How, I was raised on Windows - its all I know
#812 [08:12] <Andrio> ok
#813 [08:12] <Myke> Chromaryu, What do You Mean "Jar For Server"
#814 [08:12] * bakkertje15 [bakkertje15@notlogged] has quit. (Client Quit)
#815 [08:12] <Chromaryu> minecraft_server.1.8.9.jar or whatelse
#816 [08:13] <Andrio> Why are you speaking in title case...?
#817 [08:13] <Chromaryu> jar filename.
#818 [08:13] <Reda> Andrio what do I now...
#819 [08:13] <Myke> Where Do I Find My Jar Filename xD
#820 [08:13] <Andrio> Reda, does the launcher work now?
#821 [08:14] * lachiu [lachiu@notlogged] has joined #minecrafthelp
#822 [08:14] <lachiu> hey guys
#823 [08:14] <Reda> no it is still loading Andrio
#824 [08:14] <Andrio> Reda, may I see a new launcher log?
#825 [08:15] <Myke> Where Do I Find My Jar Filename?
#826 [08:15] <lachiu> My mc account has been refunded I think
#827 [08:16] <Andrio> lachiu, did you get the money back?
#828 [08:16] <lachiu> no
#829 [08:16] <Myke> Ill go Look For A Fix On The Internet Then
#830 [08:16] <lachiu> bought with paysafe
#831 [08:16] <lachiu> Contactted iDeal
#832 [08:16] <lachiu> contacted*
#833 [08:16] <lachiu> but they can't do anything
#834 [08:16] <lachiu> because I don't know the date
#835 [08:17] <lachiu> Mohjang said that I needed to contact them aswell
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#837 [08:17] * CHRILLE [CHRILLE@notlogged] has joined #minecrafthelp
#838 [08:17] <lachiu> I can only go back till august 2014
#839 [08:17] <Reda> http://paste.ubuntu.com/14458233/ here it is Andrio
#840 [08:17] <Myke> Is it possible for me to get a refund
#841 [08:17] <sharpy> any1 know why i can't get into any of my saves
#842 [08:18] <Myke> even tho i brought the game like 2-3 years ago?
#843 [08:18] <Andrio> Reda, the clock is still wrong; today is not September 2015.
#844 [08:18] <Andrio> Myke, no
#845 [08:18] <Myke> >.>
#846 [08:18] <Myke> Ill speak to paypal about it
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#848 [08:18] <SunnGodess> sorry, but is Ubuntu the OS you recommend and do I de-install anything first or will it kill windows 10 on its own, Can i go back to windows 7 later once 10 is dead?
#849 [08:18] <Andrio> I wonder if either you're missing some files, or the server has a bug.
#850 [08:18] <Myke> Because minecraft is broken
#851 [08:18] <Andrio> Myke, does it happen on other servers?
#852 [08:18] * RobinBohlbro [RobinBohlbro@notlogged] has joined #minecrafthelp
#853 [08:18] <RobinBohlbro> http://paste.ubuntu.com/14458234/
#854 [08:18] <lachiu> Andria
#855 [08:19] <lachiu> andrio
#856 [08:19] <lachiu> Kappa
#857 [08:19] <Andrio> ??> SunnGodess win/downgrade
#858 [08:19] <Absol> SunnGodess: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#859 [08:19] <sharpy> does any1 know why i can't get in my saves
#860 [08:19] * CHRILLE [CHRILLE@notlogged] has quit. (Client Quit)
#861 [08:19] <RobinBohlbro> i need help by logging into minecraft, http://paste.ubuntu.com/14458234/
#862 [08:19] <SunnGodess> i treid last night to downgrade through windows, without a disk for backup it just drove me nuts and did nothing
#863 [08:19] * brombouts [brombouts@notlogged] has joined #minecrafthelp
#864 [08:20] <Myke> Apparently i need more than 3GB Of Ram Allocated
#865 [08:20] * sharpy [sharpy@notlogged] has quit. (Client Quit)
#866 [08:20] <SunnGodess> but my dell wont support 10 so my graphics drive3rs are screwy
#867 [08:20] <Myke> So do i Allocate 8GB Of Ram (All of My Gb Of Ram) To It?
#868 [08:20] * brombouts [brombouts@notlogged] has quit. (Client Quit)
#869 [08:20] <lachiu> any answers to my problem?
#870 [08:20] <Myke> Or Will It Still Not Fudging Work
#871 [08:20] <lachiu> when I log in I can only select play demo
#872 [08:20] <Andrio> Myke, no you shouldn't.
#873 [08:20] <RobinBohlbro> anyone who has the time to help me, please?
#874 [08:20] <Myke> Then What The Fuck Should I Do
#875 [08:20] <Absol> Myke: Please keep it civil
#876 [08:20] <Myke> I Already Allocated 3GB
#877 [08:20] <Myke> Ill see if 4GB Works
#878 [08:21] <Andrio> ??> Myke win/reinst
#879 [08:21] <Absol> Myke: You may need to reinstall the locally installed files that Minecraft puts into place.
#880 [08:21] <Absol> Myke: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#881 [08:21] <Myke> Done
#882 [08:21] <Reda> Andrio please check this one now 'http://paste.ubuntu.com/14458266/
#883 [08:21] <Andrio> Do not allocate all of your RAM.
#884 [08:21] <Myke> I reinstalled Mc 3-4 Times
#885 [08:21] <Myke> Doesn't work
#886 [08:21] <Andrio> Other programs and your operating system need some.
#887 [08:21] <Myke> Ill put half my ram to it
#888 [08:21] <Andrio> hm
#889 [08:21] <Andrio> Reda, did you restart the launcher?
#890 [08:21] * Cloak [Cloak@notlogged] has quit. (Ping timeout: 204 seconds)
#891 [08:22] <Reda> how can i restart the launcher Andrio?
#892 [08:22] * NeroZock [NeroZock@notlogged] has joined #minecrafthelp
#893 [08:22] * mcafee [mcafee@notlogged] has joined #minecrafthelp
#894 [08:22] * mcafee [mcafee@notlogged] has quit. (Client Quit)
#895 [08:22] <Andrio> o_o
#896 [08:22] <NeroZock> hi leute jemand deutsches hier?
#897 [08:22] <lachiu> When I log in the game says click here to play demo while I bought it.
#898 [08:22] <RobinBohlbro> anyone got the time to help me
#899 [08:22] * aaron1 [aaron1@notlogged] has joined #minecrafthelp
#900 [08:22] <lachiu> When I log in the game says click here to play demo while I bought it.
#901 [08:22] <lachiu> When I log in the game says click here to play demo while I bought it.
#902 [08:22] <aaron1> hi
#903 [08:22] <Andrio> ??> RobinBohlbro win/update
#904 [08:22] <Absol> RobinBohlbro: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#905 [08:23] <aaron1> i Need help
#906 [08:23] <lachiu> When I log in the game says click here to play demo while I bought it.
#907 [08:23] * NeroZock [NeroZock@notlogged] has quit. (Client Quit)
#908 [08:23] <aaron1> i log into mc and mojang it says cannot reset pass and still not workign?
#909 [08:24] <Andrio> 9 seconds
#910 [08:24] <lachiu> When I log in the game says click here to play demo while I bought it.
#911 [08:24] <Andrio> lachiu, do you still have an email receipt?
#912 [08:24] <lachiu> no
#913 [08:24] <Andrio> :/
#914 [08:25] <Reda> Sorry Andrio. how can i restart the launcher
#915 [08:25] <Andrio> Reda, um, close it and open it again
#916 [08:25] <lachiu> have to reinstall it or what?
#917 [08:25] <lachiu> repurchase I mean
#918 [08:25] <lachiu> already reinstalled it
#919 [08:26] <lachiu> my friend tried to login, same problem
#920 [08:26] <Andrio> Different account?
#921 [08:26] <lachiu> same
#922 [08:26] <Myke> Deleted All My Minecraft Files
#923 [08:26] <Myke> Reinstalled it
#924 [08:26] <Myke> now imma see if it works
#925 [08:27] * jonas [jonas@notlogged] has joined #minecrafthelp
#926 [08:27] * SunnGodess [SunnGodess@notlogged] has quit. (Ping timeout: 204 seconds)
#927 [08:28] <jonas> spricht hier jemand deutsch?
#928 [08:28] * AlexakoZz56 [AlexakoZz56@notlogged] has joined #minecrafthelp
#929 [08:28] * squshie [squshie@notlogged] has joined #minecrafthelp
#930 [08:28] <lachiu> any solutions?
#931 [08:28] <lachiu> need my nick?
#932 [08:29] <squshie> hi is this live
#933 [08:29] <Andrio> lachiu, ok, what is it?
#934 [08:29] <Andrio> yes.
#935 [08:29] <squshie> i am trying to fix minecraft for my son
#936 [08:29] <squshie> we just upgraded to win 10
#937 [08:29] <lachiu> Lachiu1Gaming
#938 [08:29] <squshie> and now the game will not start
#939 [08:29] <jonas> i have this problem too
#940 [08:30] <lachiu> try compatibility?
#941 [08:30] <AlexakoZz56> guys i cant open .minecraft
#942 [08:30] <squshie> i have made a report on ubundu
#943 [08:30] <lachiu> try compatibility?
#944 [08:30] <lachiu> try compatibility?
#945 [08:30] <jonas> it says i should update the drivers but there is no update
#946 [08:30] <squshie> http://paste.ubuntu.com/14458313/
#947 [08:30] <lachiu> try to update trough device manager
#948 [08:30] <Andrio> lachiu, there does not seem to be an account with that name
#949 [08:30] <squshie> same problome for me - no drivers to updage
#950 [08:30] * HarleyQ [HarleyQ@notlogged] has joined #minecrafthelp
#951 [08:30] <lachiu> What
#952 [08:30] <lachiu> I payed on that account
#953 [08:30] <lachiu> Bruh
#954 [08:30] <Andrio> Device Manager... might work
#955 [08:30] <JoakimGreenDay> anyone know how long time till i can login again i got connection throttled before how long time?
#956 [08:31] <AlexakoZz56> guys can you help me?
#957 [08:31] <Andrio> JoakimGreenDay, I think it's 3 hours
#958 [08:31] <lachiu> What os
#959 [08:31] <AlexakoZz56> i cant open .minecraft
#960 [08:31] <squshie> does anyone talk to me?
#961 [08:31] <JoakimGreenDay> still???
#962 [08:31] <Andrio> ??> jonas win/DXDiag
#963 [08:31] <Absol> jonas: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#964 [08:31] <lachiu> squshie try device manager
#965 [08:31] <HarleyQ> I downloaded texture packs on my xbox1 for Minecraft but they do not show up on the game help??
#966 [08:31] <lachiu> AlexakoZz56: which os
#967 [08:31] <JoakimGreenDay> ive been waiting quite long time
#968 [08:31] <Andrio> Three hours?
#969 [08:31] <jonas> ok
#970 [08:32] <squshie> does anyone talk to me?
#971 [08:32] * RobinBohlbro [RobinBohlbro@notlogged] has quit. (Ping timeout: 204 seconds)
#972 [08:32] <lachiu> Andrio: I bought a premium account on Lachiu1Gaming
#973 [08:32] <lachiu> squshie try device managerµ
#974 [08:32] <lachiu> squshie: try device manager bro
#975 [08:32] <squshie> what does this mean+
#976 [08:32] <Reda> Andrio thanks alot for helping me. it is working now'
#977 [08:32] <Andrio> No problem...
#978 [08:33] <lachiu> squshie: where are you from?
#979 [08:33] <squshie> denmarki
#980 [08:33] <squshie> denmark
#981 [08:33] <lachiu> windows 10 right?
#982 [08:33] <squshie> yes
#983 [08:33] <lachiu> Is your pc in denish?
#984 [08:33] * Reda [Reda@notlogged] has quit. (Quit: Web client closed)
#985 [08:33] <HarleyQ> Anyone have Xbox 1!?
#986 [08:33] <squshie> made report on http://paste.ubuntu.com/14458313/
#987 [08:33] <Andrio> That's in the DXDiag report.
#988 [08:34] <AlexakoZz56> guys i click play and dont scan the files and he's show again the play button
#989 [08:34] <lachiu> squshie: search for Enhedshåndtering
#990 [08:34] <Andrio> ??> AlexakoZz56 launcher/log
#991 [08:34] <Absol> AlexakoZz56: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#992 [08:34] <squshie> ok - wait
#993 [08:34] <Absol> AlexakoZz56: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#994 [08:34] <lachiu> Andrio: so what now?
#995 [08:34] <lachiu> brb
#996 [08:35] <squshie> found enhedshåndtering
#997 [08:35] <Andrio> lachiu, I'm not sure what can be done without proof of purchase.
#998 [08:35] <jonas> http://paste.ubuntu.com/14458385/
#999 [08:36] <squshie> found enhedshåndtering
#1000 [08:36] * tomer1793 [tomer1793@notlogged] has joined #minecrafthelp
#1001 [08:36] <jonas> found what??
#1002 [08:36] * MIJ8709 [MIJ8709@notlogged] has joined #minecrafthelp
#1003 [08:36] <tomer1793> hello
#1004 [08:36] <Andrio> jonas, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#1005 [08:36] <squshie> squshie to lachiu - found enhedshåndtering
#1006 [08:36] <Andrio> jonas: Device Manager
#1007 [08:36] <MIJ8709> Good Morning!
#1008 [08:37] <jonas> oh ok, thanks
#1009 [08:37] * De [De@notlogged] has joined #minecrafthelp
#1010 [08:37] <lachiu> squshie: search for updates :P
#1011 [08:37] <De> arhghghghgh
#1012 [08:37] <lachiu> Andrio: euhm
#1013 [08:37] <squshie> ok - wait
#1014 [08:37] <tomer1793> hello i have a problem with my minecraft it says java.lang.NullPointerException: group when i try to connect to any server.
#1015 [08:38] <Myke> IT WORKS BITCHES
#1016 [08:38] * Absol kicked Myke from #minecrafthelp (Reason: yke :Keep it civilized, you are just a human)
#1017 [08:38] <Andrio> Hm, so it was a bad installation.
#1018 [08:38] <MIJ8709> Minecraft will not load TODAY with Windows 10. We were playing just fine YESTERDAY with Windows 10. I checked for INTEL graphics driver update but there are none?
#1019 [08:38] * droid [droid@notlogged] has joined #minecrafthelp
#1020 [08:38] <droid> Help me
#1021 [08:39] * HarleyQ [HarleyQ@notlogged] has quit. (Ping timeout: 204 seconds)
#1022 [08:39] * neard1 [neard1@notlogged] has joined #minecrafthelp
#1023 [08:39] <JoakimGreenDay> hmm so if i login now and it still dont works does the time reset and i need to wait 3 hours again?
#1024 [08:39] <Andrio> JoakimGreenDay, yes
#1025 [08:39] <tomer1793> droid that is what they said to NOT say "Help me"
#1026 [08:39] <JoakimGreenDay> :I
#1027 [08:39] <JoakimGreenDay> why is minecraft so cruel i dont understand the point
#1028 [08:39] <droid> srsly
#1029 [08:39] <Andrio> It's so people can't guess your password.
#1030 [08:39] * neard1 [neard1@notlogged] has quit. (Client Quit)
#1031 [08:40] <droid> Well can you?
#1032 [08:40] <JoakimGreenDay> Robot xD
#1033 [08:40] <droid> ????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
#1034 [08:40] <JoakimGreenDay> whatever this is not a topic chat its serious so just ask questions
#1035 [08:40] <tomer1793> droid could you please stop spamming?
#1036 [08:40] <Andrio> Not until you say what your problem is.
#1037 [08:40] <droid> Can you help?
#1038 [08:40] * GreyVulpine kicked droid from #minecrafthelp (Reason: roid :Please don't spam.)
#1039 [08:40] <lachiu> Andrio: are the sales managed by Mohjang?
#1040 [08:41] <lachiu> Andrio: or by another webstore?
#1041 [08:41] * droid [droid@notlogged] has joined #minecrafthelp
#1042 [08:41] <droid> -.-
#1043 [08:41] <GreyVulpine> lachiu - Mojang doesn't handle transactions directly, rather relying on third-party payment processors
#1044 [08:41] <MIJ8709> I have already posted my problem: Minecraft will not load TODAY with Windows 10. We were playing just fine YESTERDAY with Windows 10. I checked for INTEL graphics driver update but there are none?
#1045 [08:41] * AlexakoZz56 [AlexakoZz56@notlogged] has quit. (Ping timeout: 204 seconds)
#1046 [08:41] <droid> Same for me
#1047 [08:41] <lachiu> GreyVulpine: trough which webstore then? I found a lot of purchase confirms from psc
#1048 [08:42] <GreyVulpine> psc?
#1049 [08:42] <droid> can someone help?
#1050 [08:42] <tomer1793> i have a problem with my minecraft, it says java.lang.NullPointerException: group when i try to connect to any minecraft server
#1051 [08:42] <GreyVulpine> lachiu - Mojang uses quite a few payment processors over the years
#1052 [08:42] <lachiu> ehm
#1053 [08:42] <droid> Can someone please help?
#1054 [08:42] <lachiu> GreyVulpine: which are the most used then?
#1055 [08:42] <GreyVulpine> droid - Yes.
#1056 [08:42] <GreyVulpine> lachiu - See: https://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#1057 [08:43] <droid> My graphics dont have a update and i cant play on windows 10
#1058 [08:43] <droid> :(
#1059 [08:43] <MIJ8709> That is the same issue I have, like droid. Was playing just fine yesterday...
#1060 [08:43] <GreyVulpine> droid - So, what do you want us to do to help you?
#1061 [08:43] <droid> How can i play minecraft on windows 10
#1062 [08:43] <droid> it says Pixel Format Not Accelarated
#1063 [08:44] <tomer1793> why no one is helping me?
#1064 [08:44] <GreyVulpine> droid - As you've said, there's no updates for your graphics card on windows 10, so we cannot help you.
#1065 [08:44] * RobinBohlbro [RobinBohlbro@notlogged] has joined #minecrafthelp
#1066 [08:44] <RobinBohlbro> anyone got time to help me
#1067 [08:44] <droid> I looked and it said i need to give mojang my dxdiag info
#1068 [08:44] <droid> where do i give them it
#1069 [08:44] * jonas [jonas@notlogged] has quit. (Ping timeout: 204 seconds)
#1070 [08:44] <tomer1793> GreyVulpine could you help me with my problem?
#1071 [08:44] <GreyVulpine> Give us the link droid
#1072 [08:45] <RobinBohlbro> anyone wanna help me
#1073 [08:45] <droid> k
#1074 [08:45] <GreyVulpine> tomer1793 - Check your security software, it's very likely blocking minecraft
#1075 [08:45] <MIJ8709> I have my dxdiag link as well...
#1076 [08:45] <tomer1793> no its not i already know its not
#1077 [08:45] <GreyVulpine> tomer1793 - I will bet you it is
#1078 [08:45] <droid> brb
#1079 [08:46] <GreyVulpine> MIJ8709 - Link please
#1080 [08:46] <RobinBohlbro> here is my link http://paste.ubuntu.com/14458234/
#1081 [08:46] <tomer1793> then i will check again, and another question which port is minecraft using?
#1082 [08:46] <droid> I got link
#1083 [08:46] <droid> http://paste.ubuntu.com/14458466/
#1084 [08:46] <MIJ8709> http://paste.ubuntu.com/14458356/
#1085 [08:46] <droid> 3 links
#1086 [08:46] <GreyVulpine> droid - That is an incomplete dxdiag, please recopy and repost
#1087 [08:46] <droid> ok
#1088 [08:47] <lachiu> GreyVulpine: is 15.99 possible?
#1089 [08:47] * squshie [squshie@notlogged] has quit. (Ping timeout: 204 seconds)
#1090 [08:47] <GreyVulpine> lachiu - What?
#1091 [08:47] <lachiu> GreyVulpine: could it be 15.99?
#1092 [08:48] <GreyVulpine> lachiu - In... US dollars?
#1093 [08:48] <RobinBohlbro> i cant start minecraft, here is the link http://paste.ubuntu.com/14458234/
#1094 [08:48] <lachiu> GreyVulpine: euro
#1095 [08:48] <droid> her
#1096 [08:48] <droid> e
#1097 [08:48] <droid> http://paste.ubuntu.com/14458485/
#1098 [08:48] <droid> We gonna rock down to electric avenue
#1099 [08:49] <GreyVulpine> lachiu - It was 14.99 euros back in beta, I believe
#1100 [08:49] <Andrio> ??> RobinBohlbro win/update
#1101 [08:49] <Absol> RobinBohlbro: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1102 [08:49] * igor [igor@notlogged] has joined #minecrafthelp
#1103 [08:49] <droid> http://paste.ubuntu.com/14458485/
#1104 [08:49] <droid> http://paste.ubuntu.com/14458485/
#1105 [08:49] <droid> http://paste.ubuntu.com/14458485/
#1106 [08:49] <GreyVulpine> lachiu - Sorry, 14.95
#1107 [08:49] * igor [igor@notlogged] has quit. (Client Quit)
#1108 [08:49] <droid> Anyone?
#1109 [08:49] <lachiu> GreyVulpine I thought so aswell
#1110 [08:49] <RobinBohlbro> there is no updates, i have already tried:(
#1111 [08:49] <lachiu> GreyVulpine: when did the beta end?
#1112 [08:49] <droid> idk
#1113 [08:49] <Andrio> droid, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#1114 [08:50] <droid> :(
#1115 [08:50] * Jerry1509 [Jerry1509@notlogged] has joined #minecrafthelp
#1116 [08:50] <droid> Ok
#1117 [08:50] <droid> Thanks for helping :D
#1118 [08:50] <GreyVulpine> lachiu - Beta pricing started in dec of 2010, expired in Nov of 2011?
#1119 [08:50] <MIJ8709> I assume MY situation is the same as droid?
#1120 [08:50] * droid [droid@notlogged] has quit. (Quit: Web client closed)
#1121 [08:50] <Andrio> RobinBohlbro, try using this tool to update your APU/graphics driver: http://www2.ati.com/drivers/auto/autodetectutility.exe
#1122 [08:50] <RobinBohlbro> me too
#1123 [08:51] <Andrio> MIJ8709, we haven't seen a DXDiag report, so, no idea.
#1124 [08:51] <lachiu> GreyVulpine: meh, can't find it. how am I going to get my account back then?
#1125 [08:51] <lachiu> GreyVulpine: contacted mohjang they said contact iDeal
#1126 [08:51] <MIJ8709> I posted it above... Here it is again: http://paste.ubuntu.com/14458356/
#1127 [08:52] <Andrio> Oh
#1128 [08:52] <lachiu> GreyVulpine: iDeal says we can't do anything 'cause you can't provide a precise date nor transaction id
#1129 [08:52] <Andrio> That isn't a complete report.
#1130 [08:52] <GreyVulpine> lachiu - Not much we can tell you then either
#1131 [08:52] <lachiu> So I got ripped of for 15 euros?
#1132 [08:52] <MIJ8709> Its what Mojang said to cut and paste. Do you need the ENTIRE report?
#1133 [08:53] <Andrio> ...yes.
#1134 [08:53] * lil_mf0 [lil_mf0@notlogged] has joined #minecrafthelp
#1135 [08:53] <lil_mf0> hey
#1136 [08:53] <MIJ8709> Standby Andrio... brb
#1137 [08:53] * Desstis2 [Desstis2@notlogged] has joined #minecrafthelp
#1138 [08:53] <De> xd
#1139 [08:53] * squshie [squshie@notlogged] has joined #minecrafthelp
#1140 [08:53] <lil_mf0> uhm i have some problems with minecraft
#1141 [08:53] <lachiu> GreyVulpine: so I got ripped of for 15 euros?
#1142 [08:54] <Desstis2> http://paste.ubuntu.com/14457461/
#1143 [08:54] <Desstis2> Please help.
#1144 [08:54] <lil_mf0> if i startup my minecraft launcher it says 408 error
#1145 [08:54] <squshie> i have just installed win10 and minecraft does not work - I have also updated graphics
#1146 [08:54] * lil_mf0 [lil_mf0@notlogged] has quit. (Client Quit)
#1147 [08:54] <MIJ8709> Andrio - http://paste.ubuntu.com/14458538/
#1148 [08:55] <Andrio> ??> Desstis2 win/DXDiag
#1149 [08:55] <Absol> Desstis2: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1150 [08:55] <lachiu> GreyVulpine: so I got ripped of for 15 euros?
#1151 [08:55] <GreyVulpine> lachiu - Ripped? Pfft, no. Not Mojang's fault you can't prove you purchased minecraft.
#1152 [08:56] <Andrio> MIJ8709, try using the .msi installer from http://minecraft.net/download if you aren't already.
#1153 [08:56] <lachiu> GreyVulpine: m8, 4 years ago
#1154 [08:56] <lachiu> GreyVulpine: I was able to play it a few months ago.
#1155 [08:56] <RobinBohlbro> andrio i have already done that
#1156 [08:56] <squshie> squshie to lachiu - i have updated graphics - it still does not work? any other suggestions
#1157 [08:56] <Andrio> ??> squshie win/DXDiag
#1158 [08:56] <Absol> squshie: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1159 [08:56] <MIJ8709> To re-download minecraft? I'm confused as we played for over 5 hours yesterday with Win10, and now this today?
#1160 [08:57] <lachiu> squshie: try to run it in comptability modus
#1161 [08:57] <Andrio> RobinBohlbro, I'm afraid I can't help you, then, as AMD's website is still busted.
#1162 [08:57] <squshie> ok i try - see you
#1163 [08:57] <Andrio> MIJ8709, did you update Java?
#1164 [08:57] <RobinBohlbro> what can i then do
#1165 [08:57] <tomer1793> GreyVulpine
#1166 [08:57] <MIJ8709> Not that I know of...
#1167 [08:58] <GreyVulpine> tomer1793 - Yes?
#1168 [08:58] <Andrio> RobinBohlbro, you can look for a driver on Packard Bell's website
#1169 [08:58] <RobinBohlbro> its a laptop
#1170 [08:58] <tomer1793> i am pretty sure that you were incorrect that my anti-virus software is incorrectly blocking my minecraft
#1171 [08:58] <Andrio> I see that.
#1172 [08:58] <GreyVulpine> tomer1793 - Then I have nothing else to suggest.
#1173 [08:58] <squshie> scushie to lachiu - here is the result http://paste.ubuntu.com/14458573/
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#1175 [08:59] <tomer1793> GreyVulpine what is the port MC uses?
#1176 [08:59] <tomer1793> or mojang?
#1177 [08:59] <GreyVulpine> tomer1793 - Uh, that's not the right question to ask.
#1178 [08:59] <tomer1793> and why is that?
#1179 [08:59] <lachiu> GreyVulpine: what if I activated minecraft without using an account? ( paysafe account )
#1180 [09:01] <tomer1793> GreyVulpine i really do not know why it is not right of me to ask that question.
#1181 [09:01] <GreyVulpine> tomer1793 - Because you don't understand what standard of communications minecraft's netcode uses, doesn't boil down to a simple "port" that it communicates on. Rather, it uses quite a few different communication standards.
#1182 [09:01] <tomer1793> okay
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#1184 [09:01] <Andrio> squshie, try installing this driver: http://www.nvidia.com/download/driverResults.aspx/96883/en-us
#1185 [09:01] <xami> hii
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#1187 [09:01] <tomer1793> well you are right about that
#1188 [09:01] <squshie> squshie to lachiu - sorry i do not understand what is meant - "tr run in in comptability modus"
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#1190 [09:02] <xami> can anyone tell me how to fix minecraft error
#1191 [09:02] <lachiu> squshie: hang on
#1192 [09:02] <squshie> and dear andrio - in have just updated the drivers - did not work
#1193 [09:02] <De> HECK YEAH BOIZ
#1194 [09:02] <Andrio> That was quick.
#1195 [09:02] <xami> pleaseee
#1196 [09:02] <MIJ8709> Andrio - Anything anfter your Java quaestion?
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#1199 [09:02] <xami> andrio can you help me
#1200 [09:02] <Andrio> xami, what error?
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#1202 [09:02] <tomer1793> well i guess there is a problem with my computer i cannot fix that only does something with my minecraft
#1203 [09:02] <squshie> dear andrio - it tried that some minutes ago;-)
#1204 [09:02] <xami> fuck
#1205 [09:02] <Absol> xami: Please keep it civil
#1206 [09:02] <tomer1793> :(
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#1209 [09:03] <xami> helpp
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#1211 [09:03] <Andrio> MIJ8709, well, some Intel HD graphics cards have issues with the latest version of Java.
#1212 [09:03] <xami> please
#1213 [09:03] <Andrio> The one the .msi installer uses may work.
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#1215 [09:03] <Andrio> xami, you'll need to be more specific than 'error'
#1216 [09:03] <Andrio> what error?
#1217 [09:04] * reuben305 [reuben305@notlogged] has joined #minecrafthelp
#1218 [09:04] <xami> environment error
#1219 [09:04] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#1220 [09:04] <xami> andrio
#1221 [09:04] <xami> help
#1222 [09:04] <reuben305> help
#1223 [09:05] <Andrio> what exactly does it say?
#1224 [09:05] <reuben305> pls
#1225 [09:05] <reuben305> ------------------ System Information ------------------ Time of this report: 1/10/2016, 15:53:28 Machine name: PINKPANTER-PC Operating System: Windows 10 Home 32-bit (10.0, Build 10586) (10586.th2_release.151121-2308) Language: Spanish (Regional Setting: Spanish) System Manufacturer: ACRSYS System Model: ACRPRDCT BIOS: InsydeH2O Version V3.07(DDR3
#1226 [09:05] <xami> minecraft runtime environment error
#1227 [09:06] <Andrio> mm
#1228 [09:06] <xami> HELPPP
#1229 [09:06] <Andrio> ??> reuben305 paste
#1230 [09:06] <Absol> reuben305: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1232 [09:06] <reuben305> heeeeeeeeeeeeeeeeeeeeeeeeeeelp
#1233 [09:06] <BrunoSilva_SH> heeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeelp
#1234 [09:06] <BrunoSilva_SH> oiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii alguem
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#1236 [09:07] <xami> UIEW HIDASDSAHDJKASHD
#1237 [09:07] <xami> FUCK ALL
#1238 [09:07] * Absol kicked xami from #minecrafthelp (Reason: ami :Keep it civilized, you are just a human)
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#1241 [09:08] <xami> minecraft runtime environment error HELP
#1242 [09:09] <xami> IS ANYONE HERE
#1243 [09:09] <xami> ???
#1244 [09:09] <xami> PLS
#1245 [09:09] <MIJ8709> Andrio - I used the .msi installer to "repair" installation... Minecraft works again with Win10! Thanks you greatly for your help!
#1246 [09:10] <Andrio> no problem.
#1247 [09:11] <Andrio> xami, can you go to the folder where you installed the Minecraft launcher, probably C:\Program Files\Minecraft
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#1249 [09:11] <Andrio> and find a file named nativelog.txt?
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#1253 [09:12] <reuben305> andrio not succeful
#1254 [09:12] <squshie> squshie to lachiu - are you still here?
#1255 [09:12] <Andrio> What wasn't successful?
#1256 [09:12] <reuben305> in ubunt paste
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#1259 [09:14] <reuben305> help
#1260 [09:14] <Andrio> Did you enter a name?
#1261 [09:15] <reuben305> yes
#1262 [09:16] <squshie> squshie to andrio - i upgrade to win10 and mine craft does not work. I tried to use you link - no effect - any suggestions?
#1263 [09:17] <reuben305> heeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
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#1266 [09:18] <reuben305> .|.
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#1271 [09:19] <elniko88> hi
#1272 [09:19] <elniko88> help plis
#1273 [09:19] <elniko88> andriooo
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#1276 [09:21] <_Tibalo_> Hello,
#1277 [09:21] <_Tibalo_> I can't launch minecraft on a laptop updated with Windows 10.
#1278 [09:21] <elniko88> hello
#1279 [09:21] <_Tibalo_> Tells me that it lacks updated graphic driver/
#1280 [09:21] <elniko88> im too
#1281 [09:22] <_Tibalo_> full DirectW report here: http://paste.ubuntu.com/14458730/
#1282 [09:22] <_Tibalo_> Any help would be greatly appreciated :)
#1283 [09:22] <_Tibalo_> Thanks
#1284 [09:23] <GreyVulpine> _Tibalo_ - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1285 [09:23] <_Tibalo_> argh!
#1286 [09:23] <_Tibalo_> thanks for your very fast answer, still :)
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#1288 [09:23] <elniko88> im in windows 10 and didn't open the minecraft :-(
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#1290 [09:24] <GreyVulpine> elniko88 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1291 [09:24] <ventura> ii will do the same
#1292 [09:24] <elniko88> im go 3 times
#1293 [09:25] <ventura> um i get too many ads and i just got this laptop and it sometimes causes my minecraft to crash
#1294 [09:25] <FatDwarf> My son is trying to play on Single Player and create a new world. However it says Building Terrain for about one minute then sits on Downloading Terrain and nothing else happens. We have just downloaded the latest Java update and are no further forward. PLease help
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#1297 [09:27] <ventura> do u have derections on mc
#1298 [09:27] <ventura> mac
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#1301 [09:29] <FatDwarf> We play mc on pc
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#1303 [09:32] <Jess> Hello - Im currently having an issue with Minecraft story mode - i have a season pass but it is asking me to pay for episode 4 - anyone know why and how to reslove this
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#1306 [09:34] <elniko88> nnnnnnnnnnnnnoooooooooooooooooooooooo open minecraft
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#1309 [09:35] <cihan_el_baba> my minecraft forge don`t started why
#1310 [09:35] <elniko88> bfuifhbsuifhnsdhkfnsiujhbsfvpisdhfksdfbsifbhcbñfkhsbfhxbvzxhkvbsñifvgbsifyñvgfizutygiñvbifvbyivgbxhvblzvlghbfylhvgbxhjvbfyuvblzyfvbufygbviyfvbzilfhbvgzdhfygbvfyduvgbfhjgbzlzdifughduifhgbyibzñpguihpushdfpgjixhvgbnjuizhugbvfjkgbxfjkhvbzjhvbzkvhbcuifvhbzdfuighdpzuivhdfgjkhdfuivhdfkvjghzkghzcjvlziufghfduighxfjkvbliudghvbfjkghbnuoghhaigohfguihdfighhgudfioghdfhpgjiospfhduoshguhgioufniojrdounhtuogjiowejupdguhèrguhòrgfidgjoiijuorgjfk
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#1312 [09:36] <rymate1234> elniko88, apologies, I don't speak gibberish
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#1318 [09:43] <Dylan> I updated my HP laptop to windows 10 and Minecraft said I needed to update my Intel driver. I ran the scan and it said no driver found. I have an Intel chip. Please reference: http://paste.ubuntu.com/14458882/
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#1320 [09:43] <GreyVulpine> Dylan - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1321 [09:44] <Dylan> Can a driver be purchased that will do the job?
#1322 [09:44] <GreyVulpine> Dylan - No.
#1323 [09:44] <Dylan> wow, how sad
#1324 [09:44] <Dylan> thank you
#1325 [09:44] <elniko88> im didn't open minecraft
#1326 [09:45] <Dylan> I didn't understand didn't open minecraft
#1327 [09:45] <Dark_Jess> mi crasha minecraft appena lo apro http://paste.ubuntu.com/14458908/
#1328 [09:46] <Dylan> was elniko88 offering a different solution possibly?
#1329 [09:46] <GreyVulpine> Dylan - Nope
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#1331 [09:46] <Dylan> OK, thank you
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#1338 [09:54] <OreoCrunchXXX> minecraft refuses to work, says get dxiag report, here you go : http://paste.ubuntu.com/14459020/
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#1340 [10:00] <OreoCrunchXXX> ---- Minecraft Crash Report ---- // I just don't know what went wrong :( Time: 1/10/16 11:01 AM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.o
#1341 [10:00] <OreoCrunchXXX> HALP
#1342 [10:02] <xami> yess\
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#1347 [10:08] <Javan> Hey guys, Am I the only one who can't login in Minecraft as in Mojang??
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#1357 [10:25] <Milli1234> hi, just downloaded minecraft but got comment that graphic drive in not ok. http://paste.ubuntu.com/14459286/ . would be great if someone could let me know what I need to do.
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#1373 [10:39] <Bhelpist> hello
#1374 [10:40] <Bhelpist> ?
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#1376 [10:40] <Bhelpist> i need help my minecraft cannot run
#1377 [10:40] <Bhelpist> it just crashed
#1378 [10:41] <Bhelpist> when i lunch
#1379 [10:41] <Bhelpist> it says update your srivers
#1380 [10:41] <Guest83871> hello, i installed minecraft but the driver on my computer does not support minecraft
#1381 [10:41] <Guest83871> http://paste.ubuntu.com/14459441/
#1382 [10:41] <Bhelpist> i update my drivers but it crash
#1383 [10:41] <Bhelpist> haw can i play?
#1384 [10:41] <Bhelpist> i'm with windows
#1385 [10:42] <Bhelpist> PLEASE HELP
#1386 [10:42] <Bhelpist> My drivers are installed
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#1388 [10:42] <Bhelpist> but it doesn't run
#1389 [10:42] <Bhelpist> !
#1390 [10:42] <Bhelpist> !
#1391 [10:42] <Bhelpist> !
#1392 [10:42] <Bhelpist> !
#1393 [10:42] * Absol kicked Bhelpist from #minecrafthelp (Reason: helpist :Stop spamming)
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#1399 [10:49] <Milli1234> hi, just downloaded minecraft but got comment that graphic drive in not ok. http://paste.ubuntu.com/14459286/ . would be great if someone could let me know what I need to do.
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#1407 [10:51] <TrustMeImCute> hello anyone?
#1408 [10:51] <TrustMeImCute> anyone here?
#1409 [10:51] <Milli1234> yes waiting for support
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#1411 [10:52] <TrustMeImCute> hey
#1412 [10:52] <TrustMeImCute> u gonna help me?
#1413 [10:52] <TrustMeImCute> hello
#1414 [10:52] <TrustMeImCute> ?
#1415 [10:53] <TrustMeImCute> i need help please
#1416 [10:53] <Milli1234> sorry, I also wiat for someone to help me out with grapical dirvers
#1417 [10:53] <Milli1234> sorry, I also wiat for someone to help me out with grapical dirvers
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#1419 [10:53] <TrustMeImCute> heck
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#1421 [10:54] <TrustMeImCute> anyone?
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#1426 [10:56] <TrustMeImCute> anyoen here
#1427 [10:56] <TrustMeImCute> im waiting
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#1429 [10:56] <LaurenChan> I need some advice on a probem I have
#1430 [10:57] <TrustMeImCute> hey
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#1432 [10:57] <LaurenChan> Is anybody here?
#1433 [10:57] <LaurenChan> My Minecraft Launcher won't, y'know, Launch
#1434 [10:58] <flyinhydra927> java.lang.nullpointerexception keeps poping up whn i try to play hypixel what do i do?
#1435 [10:58] <TrustMeImCute> hey
#1436 [10:58] <TrustMeImCute> help me
#1437 [10:58] <LaurenChan> I click 'Play', and it does the download thing it always does when it is loading Minecraft, then goes to Game Output and does nothing.
#1438 [10:58] <TrustMeImCute> me too flyinghydra
#1439 [10:58] <TrustMeImCute> java.lang.nullpointerexception
#1440 [10:58] * josh898 [josh898@notlogged] has joined #minecrafthelp
#1441 [10:58] <TrustMeImCute> java.lang.nullpointerexception
#1442 [10:58] <TrustMeImCute> java.lang.nullpointerexceptionjava.lang.nullpointerexceptionjava.lang.nullpointerexceptionjava.lang.nullpointerexceptionjava.lang.nullpointerexception
#1443 [10:58] <LaurenChan> Can anyone please help?
#1444 [10:58] <TrustMeImCute> java.lang.nullpointerexception
#1445 [10:58] <TrustMeImCute> i think this site are busy
#1446 [10:58] <LaurenChan> ;-;
#1447 [10:58] * tt [tt@notlogged] has joined #minecrafthelp
#1448 [10:59] <LaurenChan> Help?
#1449 [10:59] <josh898> hello does anyone know what it means openGL3.0
#1450 [10:59] <LaurenChan> No, sorry
#1451 [10:59] * eran [eran@notlogged] has joined #minecrafthelp
#1452 [10:59] <LaurenChan> I'm in a bit of trouble myself
#1453 [10:59] <josh898> what has happen
#1454 [10:59] <LaurenChan> My Launcher wont load
#1455 [10:59] <TrustMeImCute> help
#1456 [10:59] <tt> HEY WHAT DO I DO IF IT SAYS LACK OF GRAFFICS???
#1457 [10:59] <TrustMeImCute> heck
#1458 [10:59] <TrustMeImCute> i want to join mineplex
#1459 [11:00] <josh898> download java the lastest
#1460 [11:00] <tt> HOW
#1461 [11:00] <flyinhydra927> if the launcher doesn't load you should probably try to re download the game
#1462 [11:00] <LaurenChan> I have. Multiple time.
#1463 [11:00] <tt> JOSH HOW
#1464 [11:00] <LaurenChan> ttimes*
#1465 [11:00] <TrustMeImCute> no one's helping
#1466 [11:01] * kakazawitoski [kakazawitoski@notlogged] has joined #minecrafthelp
#1467 [11:01] <LaurenChan> I have like 4 copies of Minecraft in my folder and it still wont lod
#1468 [11:01] <LaurenChan> tload*
#1469 [11:01] <tt> OMG GUYS HELP ME
#1470 [11:01] <josh898> does anyone mod minecraft??
#1471 [11:01] <LaurenChan> Don't be so impatient please
#1472 [11:01] <LaurenChan> People will come
#1473 [11:01] <tt> SHUT UP
#1474 [11:01] <LaurenChan> tNo, I don't want to, sorry.
#1475 [11:01] <tt> WHERE DO U LIVE I WILL F U UP
#1476 [11:01] <tt> WHERE DO U LIVE I WILL F U UP
#1477 [11:01] * josh898 [josh898@notlogged] has left #minecrafthelp
#1478 [11:01] <TrustMeImCute> hey
#1479 [11:02] * tt [tt@notlogged] has quit. (Client Quit)
#1480 [11:02] <TrustMeImCute> hhelp me
#1481 [11:02] <LaurenChan> I don't like being told what to do. All I came on here for is some help, I didn't expect to get harassed by 5 year olds.
#1482 [11:02] * josh898 [josh898@notlogged] has joined #minecrafthelp
#1483 [11:02] * kakazawitoski [kakazawitoski@notlogged] has quit. (Client Quit)
#1484 [11:02] <josh898> does anyone mod minecraft??
#1485 [11:02] <LaurenChan> No
#1486 [11:02] <josh898> ok
#1487 [11:02] <josh898> wheres that man called tt
#1488 [11:03] <LaurenChan> Idk he probably went in a hissy fit after threatening to 'F ME UP'
#1489 [11:04] <josh898> good for him
#1490 [11:04] <LaurenChan> Yup
#1491 [11:04] <LaurenChan> I'm so proud
#1492 [11:04] <LaurenChan> I really need help
#1493 [11:04] * iPeer [iPeer@notlogged] has quit. (Quit: Brb)
#1494 [11:04] <LaurenChan> xD
#1495 [11:04] * allriledup [allriledup@notlogged] has joined #minecrafthelp
#1496 [11:04] <josh898> to fix your minecraft i think you need to make a new profile maybe
#1497 [11:04] <TrustMeImCute> anyone help me motherpackers
#1498 [11:05] <LaurenChan> I wonder if it's windows 10 thats the problem
#1499 [11:05] <josh898> what??
#1500 [11:05] <TrustMeImCute> 2 hrs wwaitinghere
#1501 [11:05] <josh898> i have windws 10 as well but it works
#1502 [11:05] <LaurenChan> Although I've had Windows 10 for over a month and it was working fine until yesterday night
#1503 [11:05] <allriledup> can someone help? went to play and it wouldnt let me login. so i changed my password 4 times and still wont work...any ideas?? yes my email is correct as well as my username
#1504 [11:06] <josh898> i know wait 3 hours then log in
#1505 [11:06] <TrustMeImCute> this is fhuckin goblins
#1506 [11:06] <allriledup> what will that do?
#1507 [11:06] <TrustMeImCute> still waitinghere
#1508 [11:06] <josh898> i had that problem this moring
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#1510 [11:06] <LaurenChan> Hayelp, hayelp meh
#1511 [11:07] <LaurenChan> Gosh darnit
#1512 [11:07] <allriledup> why wait 3 hours josh? what is the reason
#1513 [11:07] * flyinhydra927 [flyinhydra927@notlogged] has quit. (Quit: Web client closed)
#1514 [11:07] <josh898> i dont know but a man said do it and then it did work
#1515 [11:07] <TrustMeImCute> anyone please
#1516 [11:07] * allriledup [allriledup@notlogged] has quit. (Client Quit)
#1517 [11:08] <TrustMeImCute> i need help
#1518 [11:08] <josh898> how has a server
#1519 [11:08] <josh898> who has a surver
#1520 [11:08] <josh898> server
#1521 [11:09] <TrustMeImCute> i don't have?
#1522 [11:09] <LaurenChan> My best friend is working on one and he was a YT channel
#1523 [11:09] <josh898> ok
#1524 [11:09] <LaurenChan> His old server got hacked
#1525 [11:09] <josh898> ok
#1526 [11:09] <josh898> windows 10 isnt the best
#1527 [11:09] <LaurenChan> I agree
#1528 [11:09] <LaurenChan> Especially in this area
#1529 [11:09] <josh898> yeah
#1530 [11:10] <LaurenChan> Totally random topic but I'm curious, what does everyone wanna be when they're older XD
#1531 [11:10] <josh898> i want to be a pc designer
#1532 [11:10] <josh898> like make pcs
#1533 [11:10] <LaurenChan> Cool
#1534 [11:10] <josh898> what about you
#1535 [11:11] <TrustMeImCute> please
#1536 [11:11] <TrustMeImCute> im waiting
#1537 [11:11] <TrustMeImCute> anyone help me
#1538 [11:12] <josh898> you have to talk to people and they might be able to help you
#1539 [11:12] <josh898> whats your friend yt channel
#1540 [11:13] <TrustMeImCute> i don't have friend
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#1542 [11:13] <TrustMeImCute> but i have channel
#1543 [11:14] * LaurenChan [LaurenChan@notlogged] has quit. (Ping timeout: 204 seconds)
#1544 [11:14] <sharkie> I seem to have an open gl issue, not sure how to fix this, running windows 10 on older laptop, here is the error path
#1545 [11:15] <sharkie> -- System Details -- Details: Minecraft Version: 1.8.9 Operating System: Windows 10 (x86) version 10.0 Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) Client VM (mixed mode), Oracle Corporation Memory: 101426704 bytes (96 MB) / 160575488 bytes (153 MB) up to 523501568 bytes (499 MB) JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdum
#1546 [11:15] <josh898> is it called openGL
#1547 [11:16] <sharkie> sorry, openGL issue
#1548 [11:17] <josh898> do you mod??
#1549 [11:17] <sharkie> no straight download of mindcraft for vendor
#1550 [11:17] <sharkie> from
#1551 [11:18] <josh898> im having the same issue
#1552 [11:18] <josh898> i thinks its because that download openGL is too high for your pc/laptop
#1553 [11:18] * TrustMeImCute [TrustMeImCute@notlogged] has quit. (Quit: Web client closed)
#1554 [11:18] * FlossieAngel [FlossieAngel@notlogged] has joined #minecrafthelp
#1555 [11:19] <FlossieAngel> Can someone help?
#1556 [11:19] <josh898> what is the problem
#1557 [11:19] <FlossieAngel> Minecraft crashes after i leave it open for more than 3 minutes
#1558 [11:19] <sharkie> windows 10 auto updates to latest version so how do you by pass
#1559 [11:20] * Nutzel [Nutzel@notlogged] has joined #minecrafthelp
#1560 [11:20] <josh898> theres a new windows 10 update check that out
#1561 [11:20] <Nutzel> hi
#1562 [11:20] <josh898> hi
#1563 [11:20] <Nutzel> i have problem
#1564 [11:21] <josh898> what is it
#1565 [11:21] <josh898> ??
#1566 [11:21] <Nutzel> java:nullexc
#1567 [11:21] <josh898> what??
#1568 [11:22] * CandyGirls [CandyGirls@notlogged] has joined #minecrafthelp
#1569 [11:22] <josh898> i dont know try downloading the lastest java
#1570 [11:23] <CandyGirls> Necesito ayuda, Con El crasheo! :(
#1571 [11:23] <Nutzel> hey
#1572 [11:23] <Nutzel> please help me
#1573 [11:23] * squidiballistic1 [squidiballistic1@notlogged] has joined #minecrafthelp
#1574 [11:23] <CandyGirls> A que?
#1575 [11:24] <squidiballistic1> I am unable to access the Realms
#1576 [11:24] <squidiballistic1> keeps saying badly compressed packet
#1577 [11:24] <CandyGirls> Ayuda, Con el 'crasheo' dice que se estrello que hago?!
#1578 [11:24] <Milli1234> hi, just downloaded minecraft but got comment that graphic drive in not ok. http://paste.ubuntu.com/14459286/ . would be great if someone could let me know what I need to do.
#1579 [11:24] <josh898> i dont know because i dont have realms
#1580 [11:24] <FlossieAngel> Is it crashing for u swuidiballistic1
#1581 [11:24] <FlossieAngel> squidballistic1*
#1582 [11:24] * GABRIEL [GABRIEL@notlogged] has joined #minecrafthelp
#1583 [11:25] <squidiballistic1> no not crashing
#1584 [11:25] <CandyGirls> Que hago si se me estrello el minecraft!?
#1585 [11:25] <squidiballistic1> just not letting me access the realms
#1586 [11:25] <FlossieAngel> oh
#1587 [11:25] * GABRIEL [GABRIEL@notlogged] has quit. (Client Quit)
#1588 [11:25] <josh898> i think you need to download the lastest java
#1589 [11:25] <squidiballistic1> Ok i'll try Java.
#1590 [11:25] <CandyGirls> Que hago si se me estrella el minecraft?1
#1591 [11:25] <squidiballistic1> Thanks guys :)
#1592 [11:25] * Gurujuice [Gurujuice@notlogged] has joined #minecrafthelp
#1593 [11:26] <FlossieAngel> en inglés por favor
#1594 [11:26] * squidiballistic1 [squidiballistic1@notlogged] has quit. (Client Quit)
#1595 [11:26] <josh898> does anyone know about the openGL
#1596 [11:26] <josh898> ??
#1597 [11:26] <FlossieAngel> No sorry
#1598 [11:26] <josh898> :(
#1599 [11:26] <CandyGirls> No:/
#1600 [11:27] <josh898> does anyone mod
#1601 [11:27] <josh898> ??
#1602 [11:27] <CandyGirls> Se me estrello el minecraft 'crashed' Ayuda:(
#1603 [11:27] * krashnna [krashnna@notlogged] has joined #minecrafthelp
#1604 [11:28] <josh898> hi
#1605 [11:28] <CandyGirls> Hola
#1606 [11:28] <krashnna> Everytime I open my MC launcher, it freezes, and in the log it says "Refreshing remote version list..." as the last command. I've reinstalled MC multiple times.. but keeps happening.. Any ideas?
#1607 [11:28] * Nutzel [Nutzel@notlogged] has quit. (Ping timeout: 204 seconds)
#1608 [11:28] <josh898> try downloading the lastest java
#1609 [11:28] <krashnna> ill try
#1610 [11:29] <CandyGirls> Buuh..
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#1614 [11:31] <CandyGirls> No Ayudan Nada -.-'
#1615 [11:33] * CandyGirls [CandyGirls@notlogged] has quit. (Quit: Web client closed)
#1616 [11:33] <krashnna> nope didnt work
#1617 [11:34] * josh898 [josh898@notlogged] has joined #minecrafthelp
#1618 [11:34] <krashnna> the launcher log is still stuck at "Refreshing remote version list..."
#1619 [11:34] <josh898> ok i dont know
#1620 [11:34] <josh898> does abnyone know what goodGL is??
#1621 [11:34] * Gurujuice [Gurujuice@notlogged] has quit. (Ping timeout: 204 seconds)
#1622 [11:35] * XAnnzX [XAnnzX@notlogged] has joined #minecrafthelp
#1623 [11:35] <XAnnzX> How do you add mods on minecraft pc
#1624 [11:35] <CubeTheThird> ??> XAnnzX mods
#1625 [11:35] <Absol> XAnnzX: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1626 [11:35] <Absol> XAnnzX: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1627 [11:35] <krashnna> Everytime I open my MC launcher, it freezes, and in the log it says "Refreshing remote version list..." as the last command. I've reinstalled MC multiple times.. but keeps happening.. Any ideas?
#1628 [11:35] <josh898> ok
#1629 [11:36] <XAnnzX> What is minecraft forger?
#1630 [11:36] <CubeTheThird> ??> krashnna win/.minecraft
#1631 [11:36] <Absol> krashnna: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#1632 [11:36] <josh898> is what you use to mod
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#1635 [11:37] <krashnna> ive already done that
#1636 [11:37] <josh898> do you need help with forgee
#1637 [11:37] <josh898> forge
#1638 [11:37] <CubeTheThird> krashnna, delete the launcher_profiles.json file there
#1639 [11:37] <XAnnzX> Yh i need help with forger
#1640 [11:38] <CubeTheThird> we don't support mods here
#1641 [11:38] <krashnna> there arent any more files there cause I deleted my MC, and when i reinstalled it none of the files installed
#1642 [11:38] <krashnna> other than versions... with no other files in it
#1643 [11:39] <CubeTheThird> krashnna, when you start the launcher, do you see the launcher log tab?
#1644 [11:39] <krashnna> yeah
#1645 [11:39] * josh898 [josh898@notlogged] has quit. (Client Quit)
#1646 [11:39] <CubeTheThird> krashnna, copy the text there onto http://paste.ubuntu.com and give the URL here.
#1647 [11:39] <Milli1234> hi, just downloaded minecraft but got comment that graphic drive in not ok. http://paste.ubuntu.com/14459286/ . would be great if someone could let me know what I need to do.
#1648 [11:40] <CubeTheThird> Milli1234, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1649 [11:40] <krashnna> http://paste.ubuntu.com/14460322/
#1650 [11:40] <CubeTheThird> krashnna, that's all it says?
#1651 [11:40] <krashnna> yeah
#1652 [11:40] <CubeTheThird> krashnna, you are unable to press play?
#1653 [11:41] <krashnna> yeah
#1654 [11:41] <XAnnzX> What are ALL the controls. Not moving or anything like how do u get items from a chest straight into your inventory without dragging the item?
#1655 [11:41] <CubeTheThird> krashnna, can you get a screenshot of the launcher window?
#1656 [11:41] <krashnna> it gyazo fine?
#1657 [11:41] <CubeTheThird> XAnnzX, shift + click
#1658 [11:41] * OreoCrunchXXX [OreoCrunchXXX@notlogged] has quit. (Ping timeout: 204 seconds)
#1659 [11:41] <CubeTheThird> krashnna, sure
#1660 [11:42] <krashnna> https://gyazo.com/469a87e15c41d7e36d8aefec05416205
#1661 [11:42] <XAnnzX> Ok thx
#1662 [11:43] <CubeTheThird> XAnnzX, you can find details about all the controls on the minecraft wiki
#1663 [11:43] <CubeTheThird> krashnna, delete the versions folder and try again
#1664 [11:43] <krashnna> i have
#1665 [11:44] <krashnna> my .minecraft doesnt have any folders anymore
#1666 [11:44] <krashnna> other than just versions
#1667 [11:44] <krashnna> cause i deleted it, and reinstalled, and then it froze
#1668 [11:44] * hsnmlk0606 [hsnmlk0606@notlogged] has joined #minecrafthelp
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#1672 [11:45] <CubeTheThird> krashnna, can you show me a screenshot of the contents of the .minecraft folder?
#1673 [11:45] <krashnna> sure
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#1676 [11:46] * josh898 [josh898@notlogged] has joined #minecrafthelp
#1677 [11:46] <catboykie> http://paste.ubuntu.com/14460407/
#1678 [11:46] <krashnna> https://gyazo.com/11d0b3dc06815a7b2fb89517f8f31618
#1679 [11:46] <josh898> does anyone know what goodGL means
#1680 [11:46] * T101 [T101@notlogged] has joined #minecrafthelp
#1681 [11:46] <catboykie> please i been told to do this on websie minecraft don't know what means
#1682 [11:46] <mattym> catboykie, One moment
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#1685 [11:48] * FlossieAngel [FlossieAngel@notlogged] has quit. (Quit: Web client closed)
#1686 [11:48] <CubeTheThird> krashnna, hmm makes me wonder if the launcher files themselves are borked. open C:\Program Files(x86)\Minecraft
#1687 [11:48] * Mclover01 [Mclover01@notlogged] has joined #minecrafthelp
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#1689 [11:48] * MJ [MJ@notlogged] has joined #minecrafthelp
#1690 [11:49] <krashnna> where do i type that? in start or?...
#1691 [11:49] * M6Gaming [M6Gaming@notlogged] has joined #minecrafthelp
#1692 [11:49] <M6Gaming> Hello
#1693 [11:49] <M6Gaming> Is there anyone online that may help me real quick
#1694 [11:49] <Mclover01> Is there any good minecraft mods that works 100% actuate to global warming in real life?
#1695 [11:50] <MJ> hello. How do I start the game in Windows 10? I am logged on to minecraft.net but under game there are only tutorials! how do i enter he actual dame?
#1696 [11:50] * HarleyG [HarleyG@notlogged] has joined #minecrafthelp
#1697 [11:50] <MJ> game
#1698 [11:50] <CubeTheThird> krashnna, no.. that's in your C drive on your computer?
#1699 [11:50] <CubeTheThird> M6Gaming, what's the problem?
#1700 [11:50] <mattym> catboykie, Haveing an issue with the AMD driver site at the moment. Please wait a few
#1701 [11:50] <M6Gaming> Is it possible to have "-" in you're name.
#1702 [11:50] <CubeTheThird> Mclover01, we don't support mods here
#1703 [11:51] <CubeTheThird> MJ, download it from https://minecraft.net/download
#1704 [11:51] <HarleyG> so I have an issue trying to launch MC, i have this message every time....64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#1705 [11:51] <krashnna> okay one sec
#1706 [11:51] <CubeTheThird> M6Gaming, I believe you can only use Underscore (_) if I'm not mistaken
#1707 [11:51] * ivanlopes01 [ivanlopes01@notlogged] has joined #minecrafthelp
#1708 [11:52] <catboykie> yup
#1709 [11:52] <catboykie> yup
#1710 [11:52] * ivanlopes01 [ivanlopes01@notlogged] has left #minecrafthelp
#1711 [11:52] <CubeTheThird> ??> HarleyG launcher/game-output
#1712 [11:52] <M6Gaming> Yea, that's what I thought until I see this.
#1713 [11:52] <Absol> HarleyG: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1714 [11:52] <Absol> HarleyG: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1715 [11:52] * techy [techy@notlogged] has quit. (Quit: Web client closed)
#1716 [11:52] <Mclover01> What help chat do I go to ask about mods?
#1717 [11:53] <M6Gaming> if you've heard of the site MCM, where users sell accounts. There was this guy trying to sell "-_-", the account was a legacy one and was trying to get it migrated.
#1718 [11:53] <M6Gaming> Is it possible for it to be migrated? As he is banned from the site...
#1719 [11:53] <M6Gaming> We're discussing an unban, but would like Mojang to be involved in it.
#1720 [11:53] <CubeTheThird> Mclover01, if you're looking for general mod support, I'd recommend you visit the minecraft forums
#1721 [11:53] <HarleyG> C:\Users\rydem\AppData\Roaming\.minecraft\versions\1.8.9\1.8.9-natives-1736662455694
#1722 [11:53] <krashnna> its taking a while to load.... lol
#1723 [11:54] <M6Gaming> @CubeTheThird - https://embed.gyazo.com/00745b04abd3fa2d47d85745d8812580.gif.
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#1725 [11:54] <CubeTheThird> M6Gaming, if it is migrated, it would most likely have to be changed
#1726 [11:54] <CubeTheThird> M6Gaming, however, it is illegal to resell accounts
#1727 [11:54] <M6Gaming> There you go, thanks for your time.
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#1729 [11:54] <CubeTheThird> HarleyG, that's all it says in the game output?
#1730 [11:55] <M6Gaming> CubeTheThird, MCM was an allowed site to be used for selling in-game accounts as noted by MarcIRL.
#1731 [11:55] <M6Gaming> Feel free to ask for proof of this, or I could just tag you to him on our forums.
#1732 [11:55] <M6Gaming> Feel free to ask for proof of this, or I could just tag you to him on our forums.
#1733 [11:56] * jenny [jenny@notlogged] has left #minecrafthelp
#1734 [11:56] <catboykie> I need my dinner any chance be quicker
#1735 [11:56] <CubeTheThird> M6Gaming, news to me. A reference would be nice yes
#1736 [11:56] <CubeTheThird> M6Gaming, because as far as I know the EULA doesn't indicate so
#1737 [11:56] <HarleyG> No there is alot of txt, i coppied it all and put it on the link you told me
#1738 [11:56] * techy [techy@notlogged] has quit. (Client Quit)
#1739 [11:56] <M6Gaming> http://www.mc-market.org/members/16966/
#1740 [11:56] <CubeTheThird> HarleyG, give the link to your paste here
#1741 [11:56] * techy [techy@notlogged] has joined #minecrafthelp
#1742 [11:56] <krashnna> uhhm
#1743 [11:57] <krashnna> it came out with no items found
#1744 [11:57] <HarleyG> just waiting for the link now
#1745 [11:57] <MJ> We are IN! BUT it only offers demo mode in Windows 10. We cannot see where to log in!
#1746 [11:57] <CubeTheThird> M6Gaming, umm... that doesn't seem legit at all
#1747 [11:57] <HarleyG> [17:46:03 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows... [17:46:03 INFO]: Current time is Jan 10, 2016 5:46:03 PM [17:46:03 INFO]: System.getProperty('os.name') == 'Windows 10' [17:46:03 INFO]: System.getProperty('os.version') == '10.0' [17:46:03 INFO]: System.getProperty('os.arch') == 'amd64' [17:46:03 INFO]: System.getProperty('java.version') == '1.8.0_25' [17:46:03 INFO]: System.getProperty('java.vend
#1748 [11:57] <MJ> Where can I log in? Demo only lasts 5 days!
#1749 [11:57] <HarleyG> http://paste.ubuntu.com/14460585/
#1750 [11:57] <CubeTheThird> M6Gaming, if MarkIRL stated so, he would have most likely tweeted it, or made some public statement. That's probably not actually him
#1751 [11:57] <HarleyG> sorry^^
#1752 [11:57] <mattym> M6Gaming, It even says right in the sites own rules, "Do not buy, sell, or encourage others to buy or sell unmigrated accounts."
#1753 [11:58] <M6Gaming> He tweeted off to Coconut88123 who is a user of MCM
#1754 [11:58] <M6Gaming> As well as Coco is the girl of Mick's... MCM Owner?
#1755 [11:58] <CubeTheThird> HarleyG, can I see what's in the game output tab?
#1756 [11:59] <CubeTheThird> M6Gaming, if you can find this tweet I would like to see it
#1757 [11:59] <krashnna> Cube, its still not working
#1758 [11:59] <HarleyG> where is the game output tab?
#1759 [11:59] <M6Gaming> Yea can't buy or sell unmigrated accounts.
#1760 [11:59] * Mclover01 [Mclover01@notlogged] has quit. (Quit: Web client closed)
#1761 [11:59] <M6Gaming> But you may sell migrated ones.
#1762 [11:59] <CubeTheThird> HarleyG, next to the launcher log?
#1763 [11:59] <CubeTheThird> krashnna, you couldn't find C:\Program Files(x86)\Minecraft ?
#1764 [11:59] <mattym> M6Gaming, It also says "Do not sell or offer to sell anything you do not have the right to sell. This includes, but is not limited to, items and products that you do not own."
#1765 [11:59] <krashnna> there were no files found
#1766 [11:59] <mattym> M6Gaming, Which according to Minecrafts terms of service, you do not have the right to sell
#1767 [12:00] <HarleyG> http://paste.ubuntu.com/14460624/
#1768 [12:00] <CubeTheThird> krashnna, what do you mean? did you do a search?
#1769 [12:00] * needhelp [needhelp@notlogged] has joined #minecrafthelp
#1770 [12:00] * PEYDIE [PEYDIE@notlogged] has joined #minecrafthelp
#1771 [12:00] <CubeTheThird> ??> HarleyG win/reinst
#1772 [12:00] <Absol> HarleyG: You may need to reinstall the locally installed files that Minecraft puts into place.
#1773 [12:00] <needhelp> anyone here that can help me?
#1774 [12:00] <Absol> HarleyG: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1775 [12:00] <needhelp> anyone here that can help me?
#1776 [12:00] <M6Gaming> I don't own the site, but good luck with whatever.
#1777 [12:00] <needhelp> anyone here that can help me?
#1778 [12:00] <PEYDIE> with what
#1779 [12:00] <krashnna> yeah i did the search, and when it completed, there were no results
#1780 [12:01] <needhelp> its kind of stupid but mojang account wont let me change my birthday
#1781 [12:01] <HarleyG> tried that, did nothing
#1782 [12:01] <needhelp> on the account
#1783 [12:01] <needhelp> its kind of stupid but mojang account wont let me change my birthday
#1784 [12:01] <PEYDIE> awww
#1785 [12:01] * M6Gaming [M6Gaming@notlogged] has quit. (Quit: Web client closed)
#1786 [12:01] <CubeTheThird> krashnna, ... just open Computer, go to C drive, and go from there
#1787 [12:01] <MJ> OK now it looks more promising: Icon for Minecraft on desktop is prompting for username and password to add to demo mode profile.....
#1788 [12:01] <needhelp> cube
#1789 [12:01] <CubeTheThird> needhelp, you have to contact Mojang about that
#1790 [12:01] <CubeTheThird> ??> needhelp mojang/email
#1791 [12:01] * PEYDIE [PEYDIE@notlogged] has quit. (Client Quit)
#1792 [12:01] <Absol> needhelp: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1793 [12:01] * techy [techy@notlogged] has quit. (Quit: Web client closed)
#1794 [12:01] <Absol> needhelp: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1795 [12:02] <needhelp> whats there email?
#1796 [12:02] <krashnna> https://gyazo.com/2582046e8a780c30b84be00cbfa74460
#1797 [12:02] <krashnna> where do you want me to go from here?
#1798 [12:02] * iTzRanhoto_PT [iTzRanhoto_PT@notlogged] has joined #minecrafthelp
#1799 [12:02] * iTzRanhoto_PT [iTzRanhoto_PT@notlogged] has quit. (Client Quit)
#1800 [12:02] <CubeTheThird> needhelp, read what Absol said
#1801 [12:03] * needhelp [needhelp@notlogged] has quit. (Client Quit)
#1802 [12:03] <CubeTheThird> krashnna, ... Program Files(x86)
#1803 [12:03] <krashnna> okay, then minecraft.. then?
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#1805 [12:03] * josh898 [josh898@notlogged] has joined #minecrafthelp
#1806 [12:03] <CubeTheThird> krashnna, yes. Delete everything in the minecraft folder there, and reinstall the game from https://minecraft.net/download
#1807 [12:03] * caduzinho [caduzinho@notlogged] has joined #minecrafthelp
#1808 [12:04] <sick> Alright, so I have the Minecraft legacy account -_-. How do I go about making that premium so I can play on it?
#1809 [12:04] <krashnna> ill try
#1810 [12:04] * caduzinho [caduzinho@notlogged] has quit. (Client Quit)
#1811 [12:04] <CubeTheThird> sick, how did you acquire this account?
#1812 [12:04] <MJ> it only says welcome player or demo mode and there is no place to enter my username and also no play button other than demo mode!
#1813 [12:04] <sick> I've had it for a while. Almost a year
#1814 [12:04] <MJ> it is as if they only want us to pay again
#1815 [12:04] <HarleyG> still not fixed
#1816 [12:04] <CubeTheThird> sick, you didn't answer my question
#1817 [12:04] <MJ> we have installed this a number of times on windows 10
#1818 [12:05] <CubeTheThird> MJ, what is your minecraft username?
#1819 [12:05] <sick> I got it from a friend
#1820 [12:05] * salvador [salvador@notlogged] has joined #minecrafthelp
#1821 [12:05] <sick> he quit minecraft a year ago
#1822 [12:05] <CubeTheThird> sick, then this friend would be the legal owner of the account
#1823 [12:05] * salvador [salvador@notlogged] has quit. (Client Quit)
#1824 [12:05] <CubeTheThird> sick, they would have to contact Mojang about migrating it
#1825 [12:05] <sick> so is it possible?
#1826 [12:05] <sick> for it to be migrated
#1827 [12:05] <sick> even if it's a legacy account?
#1828 [12:06] <CubeTheThird> sick, well yes, though the name would likely have to be changed
#1829 [12:06] <sick> that
#1830 [12:06] <MJ> how do i contact Mojang for assistance by phone? Is there a way since we paid for account?
#1831 [12:06] <sick> that's the only reason why i'd want it lol
#1832 [12:06] <HarleyG> ok so now I have done the same thing 5 times and still not launching. All I keep doing is going back to square 1
#1833 [12:06] * al_ [al_@notlogged] has joined #minecrafthelp
#1834 [12:06] <CubeTheThird> sick, the '-' character is not a valid username character (anymore), so I can almost guarantee you won't be able to use it in a migrated account
#1835 [12:06] <krashnna> IT WORKED!
#1836 [12:06] <krashnna> Thanks!
#1837 [12:07] <sick> that's unfortunate. it's a sick username
#1838 [12:07] <CubeTheThird> MJ, they don't have a phone number. what is your minecraft username
#1839 [12:07] <al_> can i have the link for the derictios on mac
#1840 [12:07] <MJ> it is only showing Demo World
#1841 [12:07] <MJ> why is that?
#1842 [12:07] <CubeTheThird> MJ, that would be because you logged in with the wrong account
#1843 [12:07] <MJ> Why is there no way tho start game other than in Demo 1.8.9 mode??
#1844 [12:08] * jay [jay@notlogged] has joined #minecrafthelp
#1845 [12:08] <HarleyG> Any help please?
#1846 [12:08] <al_> i get to many ads when i try to play mincraft but it causes it to crash at times i just got this laptop too
#1847 [12:08] <CubeTheThird> HarleyG, you deleted everything in the .minecraft folder and re-loaded the launcher?
#1848 [12:08] * jay is now known as Guest76619
#1849 [12:08] <HarleyG> yes and still the same thing
#1850 [12:08] <CubeTheThird> al_, ads? the game doesn't have ads
#1851 [12:08] <CubeTheThird> HarleyG, can you show me the new launcher log?
#1852 [12:08] <CubeTheThird> MJ, you have yet to answer my question
#1853 [12:09] <MJ> is there a link to the proper log on link?
#1854 [12:09] * CandyGirls [CandyGirls@notlogged] has joined #minecrafthelp
#1855 [12:09] <MJ> it looks like we are stuck in demo
#1856 [12:09] * Guest76619 [Guest76619@notlogged] has quit. (Client Quit)
#1857 [12:09] <HarleyG> http://paste.ubuntu.com/14460742/
#1858 [12:09] <MJ> is there a Minecraft log on link versus Mojang account?
#1859 [12:09] <CandyGirls> Ayuda, me sale que se crasheo o se estrello que hago?!:(
#1860 [12:09] <al_> cno its that i get them and it makes my minecraft crash idk what happen to my laptop i just got rn
#1861 [12:09] <CubeTheThird> MJ, what is your minecraft username? I'm not going to ask again
#1862 [12:10] <CubeTheThird> al_, do you get a crash report?
#1863 [12:10] <al_> yes
#1864 [12:10] <CubeTheThird> HarleyG, the log after you press play
#1865 [12:10] <CandyGirls> Se me crasheo o estrello el minercraft AYUDA
#1866 [12:10] <CubeTheThird> al_, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1867 [12:10] <CubeTheThird> CandyGirls, we only speak English here
#1868 [12:10] <MJ> it seems demo world cannot be logged out of
#1869 [12:10] <HarleyG> its downloading files again, I will send it when i press play. might take a few mins
#1870 [12:10] <al_> but only when the ads pop up mtho and im in minecraft i never know when they come
#1871 [12:10] <MJ> what
#1872 [12:10] <MJ> to
#1873 [12:10] <MJ> do?
#1874 [12:11] <MJ> reinstall again to log onto account?
#1875 [12:11] <josh898> does anyone know about modding
#1876 [12:11] <MJ> demo world does not allow logout to log back in :(
#1877 [12:11] <CubeTheThird> ??> MJ launcher/relog
#1878 [12:11] <Absol> MJ: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1879 [12:11] * SirSantos [SirSantos@notlogged] has joined #minecrafthelp
#1880 [12:11] <CubeTheThird> josh898, we don't support modding here
#1881 [12:11] <CandyGirls> I was crasheo the minecraft help I do! :(
#1882 [12:11] <josh898> can someone help me
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#1884 [12:12] <CubeTheThird> CandyGirls, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1885 [12:13] <CubeTheThird> josh898, with vanilla minecraft yes
#1886 [12:13] <CandyGirls> Ok
#1887 [12:13] <josh898> do you know a different website that does modding
#1888 [12:14] * NerdyGirl2134 [NerdyGirl2134@notlogged] has joined #minecrafthelp
#1889 [12:14] <CubeTheThird> josh898, try the minecraft forums
#1890 [12:14] <al_> can i have a link to mac on how to show u a diffrent report at least
#1891 [12:14] <catboykie> mattym please can you help me!
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#1893 [12:14] <josh898> ok
#1894 [12:15] <mattym> catboykie, The AMD site is still not working for me, and I currently have no other way of getting to the driver download
#1895 [12:15] * NerdyGirl2134 [NerdyGirl2134@notlogged] has quit. (Client Quit)
#1896 [12:15] <CubeTheThird> al_, what ads?
#1897 [12:15] <HarleyG> http://paste.ubuntu.com/14460796/
#1898 [12:15] <catboykie> ok :(
#1899 [12:15] <HarleyG> ^^ Cube
#1900 [12:15] <josh898> if you have some issues try downloading the lastest java
#1901 [12:16] <al_> idk but ever sisce i got mincraft it strted giving me all this stuff on ad pop ups it shows a shield simbol but i know its not sopposed to happen
#1902 [12:16] <CubeTheThird> HarleyG, you seem to be having issues downloading the game files. avas
#1903 [12:17] <CubeTheThird> al_, that sounds like you have a computer virus
#1904 [12:17] <HarleyG> what can I do then?
#1905 [12:17] <CubeTheThird> HarleyG, what anti-virus and firewall software do you have?
#1906 [12:17] <HarleyG> Just standard enabled at the moment
#1907 [12:17] <CandyGirls> http://paste.ubuntu.com/14460815/
#1908 [12:17] <CubeTheThird> HarleyG, you mean like windows defender?
#1909 [12:17] <HarleyG> I disable when doing game downloads like this
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#1911 [12:18] <al_> really how do i get rid of it ive never happend to me before i just got this computer rn and it makes my minecraft crash
#1912 [12:18] <CubeTheThird> CandyGirls, that's not the full crash report
#1913 [12:18] <al_> how do i figure whats going on
#1914 [12:18] <CubeTheThird> al_, I recommend you contact apple support, or bring your computer to a professional. Unfortunately we don't have any tools here to remove viruses or malware from macs
#1915 [12:18] <CandyGirls> then more or less as they want?
#1916 [12:18] <HarleyG> yes, I can even shut that down also if will help?
#1917 [12:18] <CubeTheThird> CandyGirls, copy the complete report onto the website
#1918 [12:18] <CubeTheThird> HarleyG, you could try that yes
#1919 [12:18] * catboykie_ [catboykie_@notlogged] has joined #minecrafthelp
#1920 [12:18] <CandyGirls> Ok
#1921 [12:18] <josh898> ive done my modding and it has work in the moring i had isses with logging
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#1923 [12:18] <Lirith_> Hello , i have windows 10 beta edition for minecraft and i am trying to play online with my brother who has the xbox one edition. But it doesnt work , anyone know why?
#1924 [12:18] <al_> ok thanks anyways
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#1926 [12:19] <josh898> you cant play xbox one to windows 10
#1927 [12:20] <Lirith_> the features option says its possible
#1928 [12:20] <CubeTheThird> Lirith_, those versions are not compatible with eachother
#1929 [12:20] <josh898> yeah like i said
#1930 [12:20] <HarleyG> Ok its now off, just going to wait and see what is going on
#1931 [12:20] <CubeTheThird> Lirith_, the windows 10 beta is compatible with the pocket edition
#1932 [12:20] <Lirith_> oh? than the store description is wrong.
#1933 [12:21] <CubeTheThird> Lirith_, can you give a link to the page here?
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#1935 [12:21] * Milli1234 [Milli1234@notlogged] has quit. (Ping timeout: 204 seconds)
#1936 [12:21] <HarleyG> Cube, still the same dude.. no change
#1937 [12:22] <Lirith_> looking for it , i found it in the windows store page
#1938 [12:22] <josh898> does anyone how to get maps for minecraft pocket edition
#1939 [12:22] <CubeTheThird> ??> HarleyG tools/hjt
#1940 [12:22] <Absol> HarleyG: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1941 [12:22] <Absol> HarleyG: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1942 [12:22] <CandyGirls> http://paste.ubuntu.com/14460877/
#1943 [12:23] <Lirith_> https://www.microsoft.com/nl-nl/store/games/minecraft-windows-10-edition-beta/9nblggh2jhxj
#1944 [12:23] <CubeTheThird> josh898, unless you have technical support questions for vanilla minecraft, you should go elsewhere to have your questions answered
#1945 [12:23] * robindesbois01 [robindesbois01@notlogged] has joined #minecrafthelp
#1946 [12:23] <CubeTheThird> CandyGirls, do you have a dxdiag report?
#1947 [12:23] <HarleyG> Absol... wow really no Im ok without you seeing my PC
#1948 [12:23] <Lirith_> second feuture
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#1950 [12:24] * robindesbois01 [robindesbois01@notlogged] has quit. (Client Quit)
#1951 [12:24] <CandyGirls> As?
#1952 [12:24] * gabrybio [gabrybio@notlogged] has joined #minecrafthelp
#1953 [12:24] <CubeTheThird> ??> CandyGirls win/dxdiag
#1954 [12:24] <Absol> CandyGirls: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1955 [12:24] <CandyGirls> OK
#1956 [12:25] * HarleyG [HarleyG@notlogged] has quit. (Quit: Web client closed)
#1957 [12:25] <CubeTheThird> Lirith_, I don't see that anywhere on the page
#1958 [12:25] <CubeTheThird> Lirith_, if you're talking about the Xbox Live part, that's because windows 10 games use xbox live accounts
#1959 [12:25] <CandyGirls> I do not understand
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#1961 [12:26] * gabrybio_ [gabrybio_@notlogged] has joined #minecrafthelp
#1962 [12:26] <CubeTheThird> CandyGirls, do what Absol said
#1963 [12:26] <CandyGirls> gracias absol
#1964 [12:26] <Lirith_> so it just wont work?
#1965 [12:26] <CandyGirls> ahh ok
#1966 [12:26] * gabrybio_ [gabrybio_@notlogged] has quit. (Client Quit)
#1967 [12:26] * gabrybio [gabrybio@notlogged] has quit. (Client Quit)
#1968 [12:26] <CubeTheThird> Lirith_, as I said, the windows 10 beta is not compatible with the xbox version
#1969 [12:26] <Lirith_> aah to bad ok. thnx for the help
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#1974 [12:31] <scott_> i need help with redeem codes i bought 2 to get a rank on a server but they wont work
#1975 [12:32] <CubeTheThird> scott_, umm.. you'll have to contact a server admin or owner about that. Considering what that is though, you may have been scammed
#1976 [12:32] <Scott> o
#1977 [12:33] <scott_> what the
#1978 [12:33] * CubeTheThird gives Scott a cookie
#1978 [12:33] <Scott> :D
#1979 [12:33] * XAnnzX [XAnnzX@notlogged] has quit. (Quit: Web client closed)
#1980 [12:33] <scott_> hmm thx
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#1982 [12:35] <robindesbois01> i need help I can not download a minecraft
#1983 [12:35] <CubeTheThird> robindesbois01, what happens when you try?
#1984 [12:36] * Adriang_pvp [Adriang_pvp@notlogged] has joined #minecrafthelp
#1985 [12:37] <Adriang_pvp> intento entrar a un servidor llamado : kohi y me saca con la version 1.7 en general help pls
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#1991 [12:45] <SunnGoddess> I tried to downgrade windows 10 to 7 since by dell doesnt support 10. that didnt work, Loaded Ubuntu, wont open. Any other suggestions?
#1992 [12:45] <CubeTheThird> SunnGoddess, the game wouldn't load in Ubuntu>
#1993 [12:45] <CubeTheThird> ?
#1994 [12:46] <SunnGoddess> Ubuntu wouldnt load at all. tmp error. reinstalled twice, no luck
#1995 [12:46] <SunnGoddess> nvr even got to Minecraft
#1996 [12:46] <CubeTheThird> ah..
#1997 [12:46] <CubeTheThird> SunnGoddess, and what graphics chipset do you have? Intel 4 series I imagine?
#1998 [12:46] <SunnGoddess> Intel Core I5
#1999 [12:47] <SunnGoddess> its a ell n5010
#2000 [12:47] <CubeTheThird> SunnGoddess, really? That should work on windows 10... can you send a dxdiag report?
#2001 [12:47] <SunnGoddess> k hang on
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#2006 [12:48] <SunnGoddess> where do I paste the dxdiag to?
#2007 [12:48] <CubeTheThird> http://paste.ubuntu.com
#2008 [12:49] <ILikePotatoes> Hello, For some reason, every so often when I want to get onto a server. All of them dissapear, and then I have to put the IP back in and stuff. Can I prevent that?
#2009 [12:50] <CubeTheThird> ILikePotatoes, there is a known bug where the list gets deleted if it's refreshed too quickly. Might this be the cause>?
#2010 [12:50] <SunnGoddess> Its in and thx
#2011 [12:50] <ILikePotatoes> Sorry, The way I explaned my problem was a little bit confusing. I'll refrase it.
#2012 [12:50] <CubeTheThird> SunnGoddess, give the link to your paste here
#2013 [12:51] <ILikePotatoes> No, It even happens when I just click the "Multiplayer button"
#2014 [12:51] <SunnGoddess> http://paste.ubuntu.com/14461207/
#2015 [12:51] <SunnGoddess> sorry - im new to this stuff
#2016 [12:51] <CubeTheThird> ILikePotatoes, ok, we can try resetting the file. Apart from that it may just be a bug
#2017 [12:51] <CubeTheThird> ILikePotatoes, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#2018 [12:52] <ILikePotatoes> okay...
#2019 [12:52] <CubeTheThird> SunnGoddess, ok. Can you also send me a paste of your crash report?
#2020 [12:52] <CubeTheThird> ILikePotatoes, there, delete the servers.dat file
#2021 [12:52] <SunnGoddess> k
#2022 [12:53] <ILikePotatoes> That's it?
#2023 [12:53] <CubeTheThird> ILikePotatoes, up just that
#2024 [12:53] * Spartican [Spartican@notlogged] has quit. (Ping timeout: 204 seconds)
#2025 [12:53] <ILikePotatoes> Awesome!
#2026 [12:53] <SunnGoddess> http://paste.ubuntu.com/14461304/
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#2028 [12:54] <CubeTheThird> SunnGoddess, are there any updates for windows?
#2029 [12:55] <SunnGoddess> no, tried intel, windows and Dell. I have everything. Dell doesnt support win10 on my model
#2030 [12:56] <SunnGoddess> cant for the life of me get back to win 7 and prolly wouldnt minecraft if I did
#2031 [12:56] <CubeTheThird> SunnGoddess, hmm well it definitely won't work on windows 10 as is. Were you trying to launch ubuntu from a live usb?
#2032 [12:57] <SunnGoddess> no, tried ti install through windows using the install through windows option
#2033 [12:57] <CubeTheThird> I thought that was deprecated
#2034 [12:57] <robindesbois01> i need help I can not download a minecraft
#2035 [12:57] * FreiherrVonWild [FreiherrVonWild@notlogged] has quit. (Quit: Verlassend)
#2036 [12:57] <CubeTheThird> robindesbois01, what happens when you try?
#2037 [12:58] <CubeTheThird> SunnGoddess, I'd recommend you try via a live CD or live USB instead. I don't think that method is supported anymore
#2038 [12:58] <SunnGoddess> oh. k will have to get some CDs then??
#2039 [12:58] * ChrisGamming [ChrisGamming@notlogged] has joined #minecrafthelp
#2040 [12:58] <CubeTheThird> SunnGoddess, .. or do it off a USB drive
#2041 [12:59] <robindesbois01> when I click play there is an icon that tells me Lack of update graphic drivers
#2042 [12:59] <SunnGoddess> ok. will track one down and try that. is Ubuntu a better choice then trying a windows backup to downgrade?
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#2044 [13:00] <ChrisGamming> ich gehe audowenload ich mach es und dann kommt da so eine seite wo drauf steht play ich mach dass und kann spielen schön
#2045 [13:00] <ChrisGamming> jetzt aber muss ich das gantze immer wieder machen
#2046 [13:00] <CubeTheThird> robindesbois01, do you have a dxdiag report?
#2047 [13:00] <CubeTheThird> ??> ChrisGamming lang/de
#2048 [13:00] <Absol> ChrisGamming: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
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#2050 [13:00] <robindesbois01> yes i have
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#2052 [13:01] * Jamescool2034_ [Jamescool2034_@notlogged] has joined #minecrafthelp
#2053 [13:01] <Jamescool2034_> My login won't work even when I change the password and the username
#2054 [13:02] <CubeTheThird> robindesbois01, give a URL to it here
#2055 [13:02] * Nexey [Nexey@notlogged] has joined #minecrafthelp
#2056 [13:02] <Jamescool2034_> Can some1 help
#2057 [13:02] <CubeTheThird> ??> Jamescool2034_ login/throttle
#2058 [13:02] <Absol> Jamescool2034_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2059 [13:02] <Absol> Jamescool2034_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2060 [13:02] <Nexey> Hello, is somebody playing with Windows 10 ?
#2061 [13:03] <robindesbois01> http://paste.ubuntu.com/14460841/
#2062 [13:03] <Jamescool2034_> Thanks
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#2064 [13:03] <CubeTheThird> Nexey, do you need help?
#2065 [13:03] * ethanbertain [ethanbertain@notlogged] has joined #minecrafthelp
#2066 [13:03] <CubeTheThird> robindesbois01, one moment
#2067 [13:03] <Nexey> It looks like a recent update broke some drivers, now whenever I try to play a modpack the game takes around 15 minutes to launch and I can't go in SSP or SMP, I'm basically stuck at the "loging in" screen
#2068 [13:04] <robindesbois01> ok
#2069 [13:04] <Nexey> I've done some research already, and I'm pretty sure it's a driver issue, just wanting to know if somebody had the same problem
#2070 [13:04] <CubeTheThird> Nexey, does this happen without mods?
#2071 [13:04] <Nexey> No, I can play the game fine without mods
#2072 [13:04] <SunnGoddess> Thx for helping Cube. Will try the USB
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#2075 [13:04] <CubeTheThird> robindesbois01, download and install https://www.nvidia.com/download/driverResults.aspx/96877/en-us
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#2077 [13:04] <robindesbois01> ok
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#2079 [13:04] <Nexey> At first I thought I could play without mod thanks to a fresh instance, but after redownloading the entire modpack the problem is still there
#2080 [13:04] <CubeTheThird> Nexey, then it's hard to pinpoint the issue to being drivers. We don't however support modded clients here. I recommend you ask on the minecraft forums
#2081 [13:05] <Nexey> Yeah actually just by asking help I didn't even question myself if a mod could cause that
#2082 [13:05] * spartican9 [spartican9@notlogged] has quit. (Client Quit)
#2083 [13:05] <Nexey> I've copy / pasted the issue on internet and it seems like a lot of threads speak about the "DirectX" driver
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#2085 [13:06] * SunnGoddess [SunnGoddess@notlogged] has quit. (Quit: Web client closed)
#2086 [13:06] <Nexey> That's why I'm talking about a driver issue, but I could be wrong
#2087 [13:06] <Nexey> Thanks anyways, have a nice day
#2088 [13:06] <Nexey> Thanks anyways, have a nice day
#2089 [13:06] * Nexey [Nexey@notlogged] has left #minecrafthelp
#2090 [13:06] <Madzia123lol> I not remember my password.
#2091 [13:07] <CubeTheThird> Madzia123lol, have you tried resetting it?
#2092 [13:07] * Jamescool2034_ [Jamescool2034_@notlogged] has quit. (Ping timeout: 204 seconds)
#2093 [13:07] <robindesbois01> how to download?
#2094 [13:07] <Madzia123lol> Pleas help me.
#2095 [13:07] <CubeTheThird> Madzia123lol, you didn't answer my question
#2096 [13:07] <CubeTheThird> robindesbois01, press download, scroll down, and press accept and download
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#2101 [13:09] <Madzia123lol> I don speak andersteand.
#2102 [13:10] * bob is now known as Guest41612
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#2104 [13:10] <CubeTheThird> ??< account/reset-password
#2105 [13:10] <CubeTheThird> Madzia123lol, https://account.mojang.com/password
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#2111 [13:12] <javiercraft2008> HI EVERYBODY -Problems on first start up , when i put he username and password at the launcher 1.6.48 - the message is " couldnt connect to our servers- verify you are online( i am) and MInecraft is not blocked ¿ how can i now Minecraft is not blocked?
#2112 [13:15] <CubeTheThird> javiercraft2008, what anti-virus and firewall software do you have?
#2113 [13:15] <TheBurningFlare> after updating to windows 10, Minecraft fails to launch with the following crash report: org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306)
#2114 [13:16] <CubeTheThird> TheBurningFlare, do you have a dxdiag report?
#2115 [13:16] * catboykie_ [catboykie_@notlogged] has quit. (Ping timeout: 204 seconds)
#2116 [13:16] <TheBurningFlare> yes
#2117 [13:16] <CubeTheThird> TheBurningFlare, give a URL to it here
#2118 [13:16] <TheBurningFlare> http://paste.ubuntu.com/14461473/
#2119 [13:16] * Madzia123lol [Madzia123lol@notlogged] has quit. (Quit: Web client closed)
#2120 [13:17] <CubeTheThird> TheBurningFlare, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2121 [13:17] * Madzia123lol [Madzia123lol@notlogged] has joined #minecrafthelp
#2122 [13:17] <Madzia123lol> I don remember my password.
#2123 [13:17] <TheBurningFlare> I'm attempting to play on a desktop computer, so a new graphics card is the best optio
#2124 [13:17] <TheBurningFlare> n
#2125 [13:18] <Madzia123lol> I can't.
#2126 [13:18] <javiercraft2008> cubethethird, I have avast antivirus. The windows firewall I have already unabled it
#2127 [13:18] * spartican [spartican@notlogged] has joined #minecrafthelp
#2128 [13:18] <CubeTheThird> javiercraft2008, avast free?
#2129 [13:18] * Madzia123lol [Madzia123lol@notlogged] has quit. (Client Quit)
#2130 [13:18] <javiercraft2008> CubeTheThird: no the payd version
#2131 [13:19] * spartican_ [spartican_@notlogged] has joined #minecrafthelp
#2132 [13:19] <CubeTheThird> javiercraft2008, you probably have to allow java/minecraft through avast firewall then
#2133 [13:20] <TheBurningFlare> if I go back to windows 7, can I still use Microsoft Edge?
#2134 [13:20] * SuperDol3z [SuperDol3z@notlogged] has joined #minecrafthelp
#2135 [13:20] <spartican_> hey guys/gals. Im stumped on this one..I have been playing this map for hundreds of hours. After a server crash yesterday around 6pm pacific time, I logged back on to find the world had new biomes in familiar places with it sloppily mixing together. IE: half the mountain missing as it goes from mountains to desert. and all my work is gone. it seems it created a new seed after the crash and now it has multiple seeds for the one map.
#2136 [13:20] <CubeTheThird> TheBurningFlare, no, edge is on windows 10. Use firefox or chrome or something instead. Better than edge anyways
#2137 [13:20] <spartican_> on relams
#2138 [13:21] * Madzia123lol [Madzia123lol@notlogged] has joined #minecrafthelp
#2139 [13:21] <CubeTheThird> spartican_, sounds like the world had some corrupted data upon crashing
#2140 [13:21] <SuperDol3z> http://paste.ubuntu.com/14461529/ I have a problem with mincraft crash
#2141 [13:21] * diego [diego@notlogged] has joined #minecrafthelp
#2142 [13:21] <TheBurningFlare> I think my best choice is to get a new graphic driver.
#2143 [13:21] <Madzia123lol> I don't remember my password.
#2144 [13:21] <CubeTheThird> spartican_, if it's on realms, you should be able to restore from a backup
#2145 [13:21] <CubeTheThird> Madzia123lol, did you reset it?
#2146 [13:21] <spartican_> how do I acsess backups on relams?
#2147 [13:21] <CubeTheThird> TheBurningFlare, you mean graphic card?
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#2149 [13:21] <CubeTheThird> spartican_, is it your realm?
#2150 [13:21] <spartican_> yes
#2151 [13:21] <CubeTheThird> SuperDol3z, that is not the complete dxdiag report
#2152 [13:21] <TheBurningFlare> A new physical graphic driver
#2153 [13:22] <CubeTheThird> spartican_, it should be right in the settings menu
#2154 [13:22] <CubeTheThird> TheBurningFlare, a driver is software. The card is hardware
#2155 [13:22] <spartican_> ill check it out thx :D
#2156 [13:22] <SuperDol3z> can i fix it?
#2157 [13:22] * LittleShaun_YT [LittleShaun_YT@notlogged] has joined #minecrafthelp
#2158 [13:22] <CubeTheThird> SuperDol3z, please paste the complete report onto http://paste.ubuntu.com and give the URL here.
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#2161 [13:23] <SuperDol3z> ok
#2162 [13:23] <SuperDol3z> ok
#2163 [13:23] * javiercraft2008 [javiercraft2008@notlogged] has left #minecrafthelp
#2164 [13:24] <TheBurningFlare> right, a new graphics card, thank
#2165 [13:24] <SuperDol3z> there it is http://paste.ubuntu.com/14461617/
#2166 [13:24] * TheBurningFlare [TheBurningFlare@notlogged] has quit. (Quit: Web client closed)
#2167 [13:24] <spartican_> when Im in settings just gives me realm name and realm description. nothing about backups
#2168 [13:24] <spartican_> cubethethird^
#2169 [13:24] * fabio207 [fabio207@notlogged] has joined #minecrafthelp
#2170 [13:24] <CubeTheThird> spartican_, hmm one sec
#2171 [13:24] <spartican_> ty
#2172 [13:25] <CubeTheThird> SuperDol3z, one moment
#2173 [13:25] <CubeTheThird> SuperDol3z, download and install https://www.nvidia.com/download/driverResults.aspx/96876/en-us
#2174 [13:25] * Merycracy908 [Merycracy908@notlogged] has joined #minecrafthelp
#2175 [13:25] <SuperDol3z> ok thanks
#2176 [13:26] <CubeTheThird> spartican_, when you press 'configure', at the bottom there is World Bacups
#2177 [13:26] <CubeTheThird> *backups
#2178 [13:27] <fabio207> fabio207
#2179 [13:27] <spartican_> thnaks man, Ill look into it
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#2186 [13:31] <robindesbois01> thank you
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#2188 [13:32] * robindesbois01 [robindesbois01@notlogged] has quit. (Quit: Web client closed)
#2189 [13:32] * pig_ [pig_@notlogged] has joined #minecrafthelp
#2190 [13:32] <pig_> helllo
#2191 [13:32] <chris_> i just downloaded minecraft but it wont start says my graphics car isnt updated, when i go to update it my pc says it is fully upgraded already
#2192 [13:32] <pig_> i need help
#2193 [13:32] <CubeTheThird> hello pig_
#2194 [13:32] * SuperDol3z [SuperDol3z@notlogged] has quit. (Quit: Web client closed)
#2195 [13:32] <CubeTheThird> chris_, do you have a dxdiag report?
#2196 [13:32] <pig_> CubeTheThird: Hey there
#2197 [13:32] <CubeTheThird> pig_, what's the problem?
#2198 [13:33] <pig_> CubeTheThird: Well when i play minecraft in full screen when i hold an item for example a sword half of it is cut out of the screen in mc
#2199 [13:33] <CubeTheThird> pig_, can you get a screenshot?
#2200 [13:33] <pig_> CubeTheThird: Yh sure
#2201 [13:33] <chris_> yes i do, followed the instructions and nothing changes
#2202 [13:33] <pig_> CubeTheThird: when im not in full screen the item is full there
#2203 [13:33] <CubeTheThird> chris_, give a URL to your report here
#2204 [13:34] <chris_> a url to my report?
#2205 [13:34] <chris_> sorry lol
#2206 [13:34] <CubeTheThird> chris_, yes.. paste it onto http://paste.ubuntu.com
#2207 [13:34] <pig_> CubeTheThird: how do i send you it?
#2208 [13:34] <CubeTheThird> ??> pig_ imgur
#2209 [13:34] <Absol> pig_: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#2210 [13:34] <pig_> CubeTheThird: ? imgur
#2211 [13:34] <pig_> CubeTheThird: the screenshot
#2212 [13:35] <CubeTheThird> pig_, read what Absol said
#2213 [13:35] * derekmedina [derekmedina@notlogged] has joined #minecrafthelp
#2214 [13:35] <derekmedina> ok
#2215 [13:35] <chris_> done
#2216 [13:35] <derekmedina> done what
#2217 [13:36] <derekmedina> ay que nat play minecraft a dont now
#2218 [13:36] <CubeTheThird> derekmedina, do you need something?
#2219 [13:36] <CubeTheThird> chris_, now give the link to your paste here
#2220 [13:36] <spartican_> hey cubethethrid, Im only seeing backup button in my configure realm settings. I click the backups tab and none of the backups can be highlighted. not sure what Im doint wrong
#2221 [13:36] * Adnanqwerty123 [Adnanqwerty123@notlogged] has quit. (Ping timeout: 204 seconds)
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#2223 [13:36] <chris_> http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#2224 [13:36] <pig_> CubeTheThird: http://imgur.com/6FuL0md
#2225 [13:36] <CubeTheThird> spartican_, you can't select any of them?
#2226 [13:36] <CubeTheThird> ??> chris_ win/dxdiag
#2227 [13:36] <Absol> chris_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2228 [13:37] <spartican_> no it wont let me
#2229 [13:37] * andres3332 [andres3332@notlogged] has joined #minecrafthelp
#2230 [13:37] <Jellyfish> I can't get in because of opengl and intel says no updates
#2231 [13:37] <CubeTheThird> pig_, oh, so you have a square monitor?
#2232 [13:37] <pig_> CubeTheThird: Yes
#2233 [13:37] <CubeTheThird> Jellyfish, do you have a dxdiag report?
#2234 [13:37] <Jellyfish> yes
#2235 [13:37] <derekmedina> anid som help
#2236 [13:38] <spartican_> I got it thanks :D
#2237 [13:38] <derekmedina> minecraft dont letmi play what a du
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#2241 [13:38] <CubeTheThird> pig_, ah.. that would be why
#2242 [13:38] <pig_> CubeTheThird: So there is no way of fixing it...#
#2243 [13:39] <derekmedina> ok
#2244 [13:39] <derekmedina> now whAT
#2245 [13:39] <CubeTheThird> pig_, hmm lemme check a couple things
#2246 [13:39] <derekmedina> ok
#2247 [13:39] <CubeTheThird> derekmedina, you haven't explained what your problem is
#2248 [13:40] <Jellyfish> so what do i do with the dxdiag?
#2249 [13:40] <lava1hood> i need assistance with this website
#2250 [13:40] <pig_> CubeTheThird: okieee
#2251 [13:40] <CubeTheThird> derekmedina, and only messages with your name are for you
#2252 [13:40] <lava1hood> http://paste.ubuntu.com/14461774/
#2253 [13:40] <CubeTheThird> geraldbrent, give a URL to it here
#2254 [13:40] <CubeTheThird> lava1hood, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2255 [13:40] <CubeTheThird> Jellyfish, give a URL to it here
#2256 [13:40] * Merycracy908 [Merycracy908@notlogged] has quit. (Quit: Web client closed)
#2257 [13:41] <lava1hood> ok thanks for the help CubeTheThird
#2258 [13:41] <Jellyfish> http://paste.ubuntu.com/14461759/
#2259 [13:41] <pig_> CubeTheThird: when im not in full screen i can see my sword perftly ill send u a pic http://imgur.com/LiCT5bf
#2260 [13:41] <derekmedina> 1 tink ay quen hack the geme
#2261 [13:41] <CubeTheThird> pig_, hmm might be a bug, though I can't find info about it. You could try changing your default window size in the game launcher
#2262 [13:42] <CubeTheThird> derekmedina, why do you think that?
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#2264 [13:42] <CubeTheThird> Jellyfish, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2265 [13:42] <pig_> CubeTheThird: Sorry what, i didnt understand the last bit
#2266 [13:42] <fabio207> play
#2267 [13:42] <Jellyfish> thank you
#2268 [13:42] <CubeTheThird> pig_, in the launcher, click Edit profile
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#2270 [13:42] <fabio207> oi
#2271 [13:42] <pig_> CubeTheThird: yes..
#2272 [13:42] <CubeTheThird> pig_, you can change the default size with the Resolution boxes
#2273 [13:42] <derekmedina> becas a what to play minecraft ay af windos 10 an ay que not play
#2274 [13:42] <fabio207> como que entra
#2275 [13:42] <CubeTheThird> fabio207, we only speak English here
#2276 [13:43] <CubeTheThird> derekmedina, what happens when you try?
#2277 [13:43] <chris_> http://paste.ubuntu.com/14461847/
#2278 [13:43] <derekmedina> the geme qet out
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#2281 [13:44] <pig_> CubeTheThird: hmm ok
#2282 [13:44] <derekmedina> ay donde now what to do
#2283 [13:44] <pig_> CubeTheThird: thank you anyway have a nice day, god bless
#2284 [13:44] <CubeTheThird> chris_, one sec
#2285 [13:44] <CubeTheThird> derekmedina, do you get a crash report>
#2286 [13:45] <CubeTheThird> chris_, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2287 [13:45] <derekmedina> and a quem to you guy
#2288 [13:45] <derekmedina> ok
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#2290 [13:45] <chris_> damn!! well ill have to get a refund then
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#2293 [13:45] <derekmedina> okwhat tomdo
#2294 [13:45] <CubeTheThird> derekmedina, do you have a crash report?
#2295 [13:46] <derekmedina> yes in minecraft
#2296 [13:46] <jacquejax> I cant update my graphic drivers to run minecraft. my DxDiag report is in this link http://paste.ubuntu.com/14461833/
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#2298 [13:46] <CubeTheThird> derekmedina, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2299 [13:46] <Brenost> me too
#2300 [13:46] <CubeTheThird> jacquejax, one moment
#2301 [13:46] <CubeTheThird> Brenost, do you have a dxdiag report?
#2302 [13:46] <Brenost> here is my DxDiag report link : http://paste.ubuntu.com/14461838/
#2303 [13:46] <derekmedina> ok letmi duet soc
#2304 [13:46] <chris_> thanks for the help, how do i go about getting a refund?
#2305 [13:46] <CubeTheThird> ??> chris_ account/refund
#2306 [13:46] <Absol> chris_: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2307 [13:47] <CubeTheThird> chris_, please note though, you may not qualify for the refund
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#2309 [13:47] <chris_> thanks
#2310 [13:47] <CubeTheThird> Brenost, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#2313 [13:48] <derekmedina> ok done
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#2315 [13:48] <Brenost> how do I downgrade to Windows 7 again?
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#2317 [13:48] <CubeTheThird> ??> Brenost win/downgrade
#2318 [13:48] <Absol> Brenost: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2319 [13:48] <CubeTheThird> derekmedina, give the link to your paste here
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#2321 [13:48] <derekmedina> what what link
#2322 [13:48] <Tess> I am having problems with minecraft crashing as soon as I open a world.
#2323 [13:48] <Brenost> thanks I will try
#2324 [13:48] <jacquejax> I cant update my graphic drivers to run minecraft. my DxDiag report is in this link http://paste.ubuntu.com/14461833/
#2325 [13:48] <derekmedina> of the geme
#2326 [13:49] <CubeTheThird> jacquejax, download and install radeon software: http://support.amd.com/en-us/download/desktop?os=Windows+8.1+-+64
#2327 [13:49] <CubeTheThird> derekmedina, the link to where you pasted the crash report
#2328 [13:49] <CubeTheThird> Tess, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2329 [13:49] <derekmedina> ok is
#2330 [13:49] <jacquejax> thank you so much
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#2332 [13:49] <derekmedina> htto;/monjeta .com
#2333 [13:50] <CubeTheThird> ..?
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#2336 [13:51] <derekmedina> [15:30:52 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows... [15:30:52 INFO]: Current time is Jan 10, 2016 3:30:52 PM [15:30:52 INFO]: System.getProperty('os.name') == 'Windows 10' [15:30:52 INFO]: System.getProperty('os.version') == '10.0' [15:30:52 INFO]: System.getProperty('os.arch') == 'x86' [15:30:52 INFO]: System.getProperty('java.version') == '1.8.0_25' [15:30:52 INFO]: System.getProperty('java.vendo
#2337 [13:51] <CubeTheThird> derekmedina, paste it onto http://paste.ubuntu.com not here
#2338 [13:52] <derekmedina> Completely ignored arguments: [--nativeLauncherVersion, 286] [15:43:51] [Client thread/INFO]: Setting user: Player [15:43:51] [Client thread/INFO]: (Session ID is token:fa15834c8a854186bbbcae9ec25efe6b:00000000-0000-0000-0000-000000000000) [15:43:54] [Client thread/INFO]: LWJGL Version: 2.9.4 [15:43:54] [Client thread/ERROR]: Couldn't set pixel format org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsP
#2339 [13:52] <derekmedina> what
#2340 [13:52] <CubeTheThird> ??> derekmedina win/dxdiag
#2341 [13:52] <Absol> derekmedina: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2342 [13:53] <derekmedina> ok tankyou
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#2351 [13:57] <riseofanemire> i need help downloading mods
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#2358 [14:03] <F_F> I need help. I'm trying to put memory into my Minecarft cause my Minecraft keeps crashing cause i ran out of memory but I don't know how to put more in.
#2359 [14:04] <CubeTheThird> F_F, are you using mods or resource packs?
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#2363 [14:08] <F_F> CubeTheThird both
#2364 [14:09] <CubeTheThird> F_F, ok. in the launcher, press Edit Profile
#2365 [14:09] <F_F> Ok
#2366 [14:09] <F_F> Done that
#2367 [14:09] <CubeTheThird> F_F, in the JVM Arguments box, there should be one that is -Xmx1G. That sets the max memory allocation
#2368 [14:09] <F_F> Yes, I see that
#2369 [14:10] <CubeTheThird> F_F, change the 1 to say 2 or 3 to allocate 2 or 3 GB of RAM
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#2373 [14:11] <F_F> http://prntscr.com/9oh1re
#2374 [14:11] <F_F> It does that
#2375 [14:12] <CubeTheThird> F_F, can you show me the launcher log?
#2376 [14:12] * daisydg [daisydg@notlogged] has joined #minecrafthelp
#2377 [14:12] <F_F> Where should i paste the logs
#2378 [14:12] <CubeTheThird> F_F, onto http://paste.ubuntu.com and give the URL here.
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#2380 [14:13] <F_F> http://paste.ubuntu.com/14462197/
#2381 [14:13] <F_F> Here u go
#2382 [14:13] <Xart> http://paste.ubuntu.com/14462187/ I need help with this
#2383 [14:13] <CubeTheThird> F_F, you need to install 64 bit java
#2384 [14:13] <CubeTheThird> ??> F_F java/1.8
#2385 [14:13] <Absol> F_F: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#2386 [14:14] <CubeTheThird> Xart, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2387 [14:14] * Xart [Xart@notlogged] has quit. (Client Quit)
#2388 [14:14] <rymate1234> F_F, how much ram does your PC have?
#2389 [14:15] <F_F> 8GB
#2390 [14:15] <rymate1234> alright it's not that
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#2392 [14:15] <F_F> CubeTheThird download link?
#2393 [14:16] <CubeTheThird> F_F, read what Absol told you
#2394 [14:16] <F_F> Ahh
#2395 [14:17] <F_F> 8u65 or 8u66?
#2396 [14:17] <CubeTheThird> F_F, I don't think it matters
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#2399 [14:18] <Xart> http://paste.ubuntu.com/14462187/ i need help with this
#2400 [14:19] <F_F> http://prntscr.com/9oh658 which one of them windows one?
#2401 [14:19] <CubeTheThird> F_F, the win 64 exe
#2402 [14:19] <CubeTheThird> Xart, already told you
#2403 [14:19] <CubeTheThird> Xart, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2404 [14:20] <shocker> its told mr to go here for help minecraft wont let me play minecraft
#2405 [14:20] <shocker> can someone help me
#2406 [14:20] <CubeTheThird> shocker, what's the problem?
#2407 [14:21] * xwingpilot7 [xwingpilot7@notlogged] has joined #minecrafthelp
#2408 [14:21] <shocker> i pressed play and it told me to fix the problem so i pressed it and i did all the stuff it told me to do and then it send me to here for help
#2409 [14:21] <CubeTheThird> shocker, I assume you have a link to give us?
#2410 [14:22] <shocker> http://paste.ubuntu.com/14462243/
#2411 [14:23] <shocker> is that it?
#2412 [14:23] <CubeTheThird> one moment
#2413 [14:23] <shocker> ok
#2414 [14:24] <CubeTheThird> shocker, download and install https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-
#2415 [14:24] <xwingpilot7> when i try to play minecraft a pop-up comes up and it says that a need a new graphics driver and there was a "fix the Problem' button so when i clicked it and it made me do something with dxdiag and then it took me to another website and that took me here has anyone else had this problem
#2416 [14:24] <CubeTheThird> xwingpilot7, give the link to your dxdiag report here
#2417 [14:24] <xwingpilot7> how would i get that link
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#2419 [14:25] <CubeTheThird> xwingpilot7, did you paste it onto http://paste.ubuntu.com ?
#2420 [14:25] <xwingpilot7> yes i did
#2421 [14:26] <F_F> CubeTheThird its installed
#2422 [14:26] <xwingpilot7> http://paste.ubuntu.com/14462271/
#2423 [14:26] <CubeTheThird> xwingpilot7, one moment
#2424 [14:27] <shocker> cubethethird,thak u
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#2426 [14:28] <F_F> ?
#2427 [14:29] <CubeTheThird> xwingpilot7, try download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows+7+-+32
#2428 [14:29] <CubeTheThird> F_F, ok close and re-open the launcher, and try again
#2429 [14:30] <F_F> Do I leave the JVM box ticked?
#2430 [14:31] <CubeTheThird> F_F, yes leave it ticked
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#2432 [14:31] <F_F> http://prntscr.com/9ohcnd Cause i dont know what all that means ;p
#2433 [14:31] * jack83307 [jack83307@notlogged] has joined #minecrafthelp
#2434 [14:31] <CubeTheThird> F_F, just leave it checked
#2435 [14:31] <xwingpilot7> all done now open it?
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#2437 [14:32] <F_F> it works :)
#2438 [14:32] <CubeTheThird> xwingpilot7, that's right
#2439 [14:32] <F_F> Thanks CubeTheThird! :)
#2440 [14:32] <xwingpilot7> ok anything after that
#2441 [14:32] <CubeTheThird> xwingpilot7, install it>
#2442 [14:32] <xwingpilot7> ok
#2443 [14:32] <jack83307> Hi, does anyone know of a way to generate a void world with a copied section from another world easily. I would prefer not to use MCEdit, but mods are ok.
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#2445 [14:32] <F_F> http://prntscr.com/9ohdo8 I put in 2GB is it correct like that CubeTheThird?
#2446 [14:33] <Outto> SO i have a unique situation that i was hoping I could get a fix for, I use Minecraft while underway on a Naval Vessel. There is no internet so i get authentication servers might be down, is there a way to save my login and keep it authenticated even if i restart the computer?
#2447 [14:33] <CubeTheThird> F_F, yes that's correct
#2448 [14:33] <F_F> Okay Thanks! :)
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#2450 [14:33] <mattym> Outto, If you have run the game at least once while connected, you should be able to run it offline
#2451 [14:34] <CubeTheThird> Outto, you should be able to play offline after having been authenticated only once
#2452 [14:35] <Outto> so testing that idea, I have started a new world while connected to the internet, unplugged the computer restarted and now i get authentication server may be down
#2453 [14:35] * Pikachu2204 [Pikachu2204@notlogged] has joined #minecrafthelp
#2454 [14:35] <CubeTheThird> Outto, that should give you a 'play offline' option though... or is it asking you to login?
#2455 [14:35] <Pikachu2204> Can someone help me? My minecraft will not load (non-java ver.)
#2456 [14:35] <Pikachu2204> no matter what I do
#2457 [14:35] <Pikachu2204> gameband or no
#2458 [14:35] <Pikachu2204> the same happened to my gameband once I plugged it in
#2459 [14:35] <CubeTheThird> Pikachu2204, what happens? (btw they all use java)
#2460 [14:36] <Outto> yes it always asks me to log in
#2461 [14:36] <Pikachu2204> I log in, and it does one of two things
#2462 [14:36] <Pikachu2204> 1. Loads default
#2463 [14:36] <Pikachu2204> 2. loads fine, then when i try playing it freezes on downlaoding files
#2464 [14:36] <Pikachu2204> On gameband it would simply not boot
#2465 [14:36] <Outto> I'm going to force it to offline then try again
#2466 [14:36] * racer2k5x [racer2k5x@notlogged] has joined #minecrafthelp
#2467 [14:37] <Pikachu2204> and when i tried using Gameband's core java executable it just hangs on a random piece of code
#2468 [14:37] <Pikachu2204> like its not downloading
#2469 [14:37] <Pikachu2204> I had to nuke Gameband's files
#2470 [14:37] <Pikachu2204> and then copy-paste em back
#2471 [14:37] <CubeTheThird> ??> Pikachu2204 launcher/log
#2472 [14:37] <Absol> Pikachu2204: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2473 [14:37] <Absol> Pikachu2204: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2474 [14:37] <racer2k5x> i just used a prepaid gift card and im trying to launch it for the first time and it gets stuck downloading
#2475 [14:38] <CubeTheThird> ??> racer2k5x launcher/log
#2476 [14:38] <Absol> racer2k5x: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2477 [14:38] <Absol> racer2k5x: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2478 [14:39] <Pikachu2204> http://paste.ubuntu.com/14462463/
#2479 [14:39] <Pikachu2204> after that, it will no longer respond
#2480 [14:39] <Pikachu2204> to anything except being closed
#2481 [14:39] <racer2k5x> http://paste.ubuntu.com/14462467/
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#2483 [14:40] <CubeTheThird> Pikachu2204, if it's stuck downloading, you may have connection problems with the servers
#2484 [14:40] <racer2k5x> google lifi...
#2485 [14:40] <CubeTheThird> racer2k5x, it looks like it's still downloading
#2486 [14:40] <Pikachu2204> Its not connection problems it seems
#2487 [14:40] <racer2k5x> never had a problem with internet
#2488 [14:40] <racer2k5x> it gets stuck on 1.8.9 JAR
#2489 [14:40] <Pikachu2204> cause it happens on devices with minecraft installed that dont have to connect
#2490 [14:40] <Pikachu2204> such as Gameband (they already have core files)
#2491 [14:41] <CubeTheThird> Pikachu2204, yes.. but it's trying to download updates
#2492 [14:41] <Pikachu2204> i've tried 1.7, 1.8, hacked versions, modded versions..
#2493 [14:41] <CubeTheThird> racer2k5x, just wait for it to finish
#2494 [14:41] <Pikachu2204> almost anything even snapshots
#2495 [14:41] <Pikachu2204> XD
#2496 [14:41] <Pikachu2204> I reset and tried optifine and now it works
#2497 [14:41] <racer2k5x> http://paste.ubuntu.com/14462504/
#2498 [14:42] <xwingpilot7> now what do i download the Radeon Software crimson Edition
#2499 [14:43] <CubeTheThird> xwingpilot7, install it
#2500 [14:43] <xwingpilot7> the Radeon Software
#2501 [14:43] <xwingpilot7> ?
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#2503 [14:43] <CubeTheThird> ??> racer2k5x launcher/game-output
#2504 [14:43] <Absol> racer2k5x: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2505 [14:43] <CubeTheThird> xwingpilot7, yes...
#2506 [14:43] <Absol> racer2k5x: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2507 [14:44] <racer2k5x> http://paste.ubuntu.com/14462521/
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#2509 [14:44] <xwingpilot7> the hotfix one?
#2510 [14:44] <jackbcarling> hello?
#2511 [14:44] <CubeTheThird> racer2k5x, do you have a dxdiag report?
#2512 [14:44] <CubeTheThird> xwingpilot7, .. what?
#2513 [14:44] <racer2k5x> working on it
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#2516 [14:46] <xwingpilot7> there are 2 15.12 and 16.1 Hotfix
#2517 [14:47] <CubeTheThird> xwingpilot7, just install the normal version
#2518 [14:47] <jackbcarling> i logged into the game after a while and my world has been changed. massive terrain changes through structures i have dug and built
#2519 [14:47] <CubeTheThird> jackbcarling, are you using mods?
#2520 [14:47] <xwingpilot7> whats the normal version
#2521 [14:47] <CubeTheThird> xwingpilot7, didn't you download the first radeon download?
#2522 [14:47] <jackbcarling> i dont think so
#2523 [14:47] * kenzieandcarissa [kenzieandcarissa@notlogged] has joined #minecrafthelp
#2524 [14:47] <Splitjab9> My graphical driver keeps saying i need to update it but I've updated it already
#2525 [14:48] <CubeTheThird> jackbcarling, did your game close unexpectedly previously?
#2526 [14:48] <xwingpilot7> yes
#2527 [14:48] <CubeTheThird> Splitjab9, do you have a dxdiag report?
#2528 [14:48] <jackbcarling> i mean i know im not
#2529 [14:48] <CubeTheThird> xwingpilot7, so install that?
#2530 [14:48] <Splitjab9> yes i do
#2531 [14:48] <CubeTheThird> Splitjab9, give a URL to it here
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#2533 [14:48] <Splitjab9> http://paste.ubuntu.com/14462522/
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#2535 [14:48] <jackbcarling> like i said it was a while but im pretty sure it didnt
#2536 [14:49] <xwingpilot7> install what
#2537 [14:49] * dc233 [dc233@notlogged] has quit. (Client Quit)
#2538 [14:49] <CubeTheThird> Splitjab9, umm.. that's not a dxdiag report
#2539 [14:49] <CubeTheThird> jackbcarling, because it sounds like part of your world was corrupted
#2540 [14:49] <CubeTheThird> xwingpilot7, the radeon software
#2541 [14:49] <Splitjab9> well it told me on there what to do and i did it and it directed me here after i was done
#2542 [14:49] <CubeTheThird> Splitjab9, these directions?
#2543 [14:49] <CubeTheThird> ??> Splitjab9 win/dxdiag
#2544 [14:49] <Absol> Splitjab9: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2545 [14:50] <jackbcarling> ok, is there a way to check im not using mods a or it shut down unexpectedly?
#2546 [14:50] <xwingpilot7> is that on the same page as the catalyst
#2547 [14:50] <CubeTheThird> jackbcarling, in-game, hold f3 + c until the game crashes
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#2549 [14:50] <CubeTheThird> xwingpilot7, .. which one did you download?
#2550 [14:50] <jackbcarling> onit
#2551 [14:50] <racer2k5x> checking fordriver updates now
#2552 [14:50] <xwingpilot7> the catalyst
#2553 [14:51] <CubeTheThird> xwingpilot7, did you install that?
#2554 [14:51] <xwingpilot7> yes
#2555 [14:51] <CubeTheThird> xwingpilot7, ok, try playing the game again. If that doesn't work, reboot your computer
#2556 [14:51] <racer2k5x> no avaliable driver updates
#2557 [14:51] <CubeTheThird> ??> racer2k5x win/dxdiag
#2558 [14:51] <Absol> racer2k5x: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2559 [14:51] <jackbcarling> ok now what?
#2560 [14:52] <CubeTheThird> jackbcarling, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2561 [14:52] <jackbcarling> i'll try
#2562 [14:53] <jackbcarling> so just copy the whole page of text?
#2563 [14:53] <CubeTheThird> jackbcarling, that's right
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#2566 [14:54] <racer2k5x> http://paste.ubuntu.com/14462621/
#2567 [14:54] * xwingpilot7 [xwingpilot7@notlogged] has quit. (Ping timeout: 204 seconds)
#2568 [14:54] <CubeTheThird> racer2k5x, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2569 [14:55] <prosniper> so, i redeemed a prepaid card for PC DL, and it says to check my overview page... it won't let me log into MC
#2570 [14:55] <racer2k5x> hm ok good thing i just orderd a new graphics card
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#2572 [14:55] <racer2k5x> and i dont have a gpu rn im using intell onboard graphics
#2573 [14:55] <racer2k5x> and ive played hacked version before on here before i did a system reset
#2574 [14:55] <CubeTheThird> prosniper, you downloaded it from https://minecraft.net/download ?
#2575 [14:56] <jackbcarling> ok, so i opend report file copyed athen pasted it to the link u gave me, is that right?
#2576 [14:56] <CubeTheThird> jackbcarling, yes that's right
#2577 [14:56] <jackbcarling> so, im a bit of a cave men
#2578 [14:56] <Infinite21> I have a problem...I bought two minecraft gift cards at gamestop for my kids...and I redeemed one and then when i was going to redeem the other one said check your overview thing and then i clicked on it and the account from last time showed up
#2579 [14:56] <prosniper> yes, i downloaded it it let's me log in on my Mojang account then, it says I can only play demo
#2580 [14:57] <jackbcarling> download text?
#2581 [14:57] <CubeTheThird> Infinite21, you have to register a different Mojang account with a different email address to redeem the other card
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#2583 [14:57] <CubeTheThird> prosniper, what is your minecraft username?
#2584 [14:57] <CubeTheThird> jackbcarling, no, give the link to your paste here
#2585 [14:57] <Infinite21> I did
#2586 [14:57] <prosniper> it hasn't brought me to that page yet
#2587 [14:57] <jackbcarling> http://paste.ubuntu.com/14462637/
#2588 [14:58] <CubeTheThird> Infinite21, ok.. then I don't understand what the problem is
#2589 [14:58] <CubeTheThird> prosniper, login to account.mojang.com/me
#2590 [14:58] * racer2k5x [racer2k5x@notlogged] has quit. (Quit: Web client closed)
#2591 [14:59] <CubeTheThird> jackbcarling, ah, you appear to be using a very old version of java. Delete your game launcher, and install the newer one from https://minecraft.net/download
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#2593 [15:00] * Pikachu2204 [Pikachu2204@notlogged] has quit. (Ping timeout: 204 seconds)
#2594 [15:01] <jackbcarling> how do i delet the old one?
#2595 [15:01] <JAYHUGO> My Minecraft is crashing
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#2598 [15:02] <CubeTheThird> jackbcarling, click on it and press delete?
#2599 [15:03] <CubeTheThird> JAYHUGO, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2600 [15:03] <prosniper> CubeTheThird, ok it tells me to sign up for realms, and that i can redeem a card, I've tried this option before and it keeps saying that the card has already been redeemed and to check my account overview, then when i downloaded MC and logged into my Mojang, it only let me play demo
#2601 [15:03] * charly [charly@notlogged] has joined #minecrafthelp
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#2603 [15:03] <CubeTheThird> prosniper, but it doesn't show "Minecraft" under "My Games"?
#2604 [15:03] <charly> Yo, I can't login anymore with my old username and password
#2605 [15:04] <CubeTheThird> charly, what is your username?
#2606 [15:04] <charly> CowInAFridge
#2607 [15:04] * PinkBumblebee [PinkBumblebee@notlogged] has joined #minecrafthelp
#2608 [15:04] <Infinite21> OOMMMGG
#2609 [15:04] <charly> I just want to play minecrap
#2610 [15:04] <jackbcarling> so do u think this will solve my problem?
#2611 [15:04] <prosniper> Cube The Third, this is what it tells me My Games Import old Minecraft Account If you bought Minecraft back in the day and have an old Premium Minecraft Account you can import it into this account. Try Scrolls Try our game Scrolls for free! Create a Scrolls demo profile. My Gift Codes Redeem Gift Code or Prepaid Card Click the button below to redeem your gift code or prepaid gift card. Redeem Gift Code or Prepaid Card For more info on prep
#2612 [15:05] <Infinite21> it keeps on saying this card has already been redeemed
#2613 [15:05] <CubeTheThird> charly, that name appears to have been changed a couple times. Assuming you didn't change it, it's likely your account was compromised
#2614 [15:05] <CubeTheThird> ??> charly account/send-email
#2615 [15:05] <Absol> charly: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2616 [15:05] * Splitjab9 [Splitjab9@notlogged] has quit. (Ping timeout: 204 seconds)
#2617 [15:05] <Absol> charly: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2618 [15:05] <Infinite21> i payed $26 for this game
#2619 [15:05] <CubeTheThird> Infinite21, when you login to account.mojang.com/me what username do you see?
#2620 [15:05] <Infinite21> and this is what it says
#2621 [15:05] <Infinite21> Puzzle_Fixed
#2622 [15:05] <Infinite21> thats the
#2623 [15:06] <Infinite21> account of the one i created
#2624 [15:06] <Infinite21> before
#2625 [15:06] <CubeTheThird> Infinite21, what's the other one?
#2626 [15:06] <Infinite21> I didnt create it yet
#2627 [15:06] <CubeTheThird> prosniper, hmm you will have to contact Mojang about this
#2628 [15:06] <Infinite21> because it doesnt work
#2629 [15:06] <CubeTheThird> ??> prosniper mojang/email
#2630 [15:06] <Absol> prosniper: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2631 [15:06] <Absol> prosniper: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2632 [15:07] <CubeTheThird> Infinite21, oh.. so for both codes it says it's been redeemed?
#2633 [15:07] <jackbcarling> ok its loaded?
#2634 [15:07] <Infinite21> yes
#2635 [15:07] <CubeTheThird> Infinite21, where did you get the cards?
#2636 [15:07] <Infinite21> gamestop
#2637 [15:07] <CubeTheThird> Infinite21, hmm. You will have to contact Mojang about this then
#2638 [15:07] <CubeTheThird> ??> Infinite21 mojang/email
#2639 [15:07] <Absol> Infinite21: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2640 [15:07] <Absol> Infinite21: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2641 [15:07] <Infinite21> ok thanks
#2642 [15:07] <CubeTheThird> jackbcarling, once it's installed, the game should show up in the start menu
#2643 [15:08] * PinkBumblebee [PinkBumblebee@notlogged] has quit. (Client Quit)
#2644 [15:08] <jackbcarling> yup
#2645 [15:08] * charly [charly@notlogged] has quit. (Quit: Web client closed)
#2646 [15:08] <jackbcarling> just open up the world?
#2647 [15:09] <CubeTheThird> jackbcarling, that's right. I can't however guarantee that it will be restored or anything. If stuff was corrupted it would have been overwritten
#2648 [15:09] <jackbcarling> ok here we go
#2649 [15:10] <jackbcarling> nope
#2650 [15:11] <jackbcarling> still the same?
#2651 [15:11] <CubeTheThird> jackbcarling, ya then there isn't anything I can recommend, unless you have backups of it
#2652 [15:11] <jackbcarling> any thing else i can try?
#2653 [15:12] <jackbcarling> ok
#2654 [15:12] <jackbcarling> i dont think i had back ups
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#2657 [15:13] <jack83307> does anyone know how I could set the world spawn to a particular point. I created a void world to show off a creation and I want the player to spawn directly on the build
#2658 [15:13] <jackbcarling> thank you very much
#2659 [15:14] <jackbcarling> for ur help
#2660 [15:14] <CubeTheThird> jackbcarling, world spawn always gives a region, not a specific point
#2661 [15:14] <CubeTheThird> oops wrong person
#2662 [15:15] <CubeTheThird> jack83307, world spawn always gives a region, not a specific point
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#2664 [15:15] * LUCKYBLOCK9 [LUCKYBLOCK9@notlogged] has quit. (Client Quit)
#2665 [15:15] <jackbcarling> ?
#2666 [15:15] <CubeTheThird> jack83307, if you want the person to spawn at a specific spot, you'll have to have world spawn elsewhere, and teleport the person where you want them
#2667 [15:16] <jackbcarling> world spam?
#2668 [15:16] <jack83307> ok, I'll see if I can find a command block to do that
#2669 [15:16] <jackbcarling> oh wrong person
#2670 [15:16] * MJ [MJ@notlogged] has quit. (Ping timeout: 204 seconds)
#2671 [15:18] <jackbcarling> ok i have one last question, why is my skin a ginger woman?
#2672 [15:19] <jackbcarling> not steve?
#2673 [15:20] <CubeTheThird> jackbcarling, what is your minecraft username?
#2674 [15:20] <jose> ajuada
#2675 [15:20] <jackbcarling> how do i find that?
#2676 [15:21] <jose> dxdiag
#2677 [15:21] <CubeTheThird> jackbcarling, you.. don't know what username you registered to play?
#2678 [15:21] <CubeTheThird> jose, give a URL to your report here
#2679 [15:21] <jose> http://paste.ubuntu.com/14462756/
#2680 [15:22] <jackbcarling> well i suppose it would be jackbacrling? how do i confirm that
#2681 [15:22] <jackbcarling> is my profile name on the launcher?
#2682 [15:22] <CubeTheThird> jackbcarling, when you login to the game launcher it will say "Welcome <Username>"
#2683 [15:23] <jose> sim
#2684 [15:23] <CubeTheThird> jose, download and install https://downloadcenter.intel.com/download/24970/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit
#2685 [15:23] <jose> sim
#2686 [15:23] <jackbcarling> J4ck4w0ck
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#2688 [15:25] * lee_ [lee_@notlogged] has joined #minecrafthelp
#2689 [15:25] <Setting> Can someone help me, I made an invisible invisible entity that is floating and idk how to remove it
#2690 [15:25] <Setting> invincible*
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#2692 [15:26] <CubeTheThird> jackbcarling, hmm ya as far as I can tell your skin is supposed to be just steve
#2693 [15:26] <CubeTheThird> Setting, what game version?
#2694 [15:26] <CubeTheThird> jackbcarling, perhaps you have a texture pack enabled?
#2695 [15:26] <jackbcarling> how would i undo that
#2696 [15:27] <Setting> 1.8.8
#2697 [15:27] * ItzJackominous [ItzJackominous@notlogged] has joined #minecrafthelp
#2698 [15:27] <CubeTheThird> jackbcarling, in the options menu, check in Resource packs
#2699 [15:27] <Setting> I had crateplus installed, and i broke a crate and it didnt register me breaking the crate so it didnt remove the crate's text
#2700 [15:28] <Setting> Which is in reality some invisible invincible floating mobs with names
#2701 [15:28] <jackbcarling> nah just default
#2702 [15:28] <CubeTheThird> Setting, ah.. if you know the entity type you could try /kill @e[type= _ ]
#2703 [15:28] <ItzJackominous> How do you fix the problem where it says there is a problem with the openGL context in thread
#2704 [15:28] <Infinite21> I contacted Mojang
#2705 [15:28] <jackbcarling> this weird
#2706 [15:28] <Infinite21> Minecraft
#2707 [15:28] <CubeTheThird> jackbcarling, hmm strange. I suppose you could try changing your skin to something else
#2708 [15:29] <CubeTheThird> ItzJackominous, do you have a dxdiag report?
#2709 [15:29] <jackbcarling> ok how do i do that
#2710 [15:29] <CubeTheThird> jackbcarling, on minecraft.net/profile
#2711 [15:29] <jackbcarling> sorry for all the questions
#2712 [15:29] <Setting> Is there a way to find what type of entity it is
#2713 [15:29] <Setting> I am running spigot
#2714 [15:29] <CubeTheThird> jackbcarling, there are also various websites that can do it for you
#2715 [15:29] <ItzJackominous> what is that CubeTheThird
#2716 [15:29] <CubeTheThird> Setting, no idea. We don't support mods here
#2717 [15:29] <CubeTheThird> Setting, you could try asking in #spigot
#2718 [15:29] * RecetasOscar [RecetasOscar@notlogged] has joined #minecrafthelp
#2719 [15:29] <CubeTheThird> ??> ItzJackominous win/dxdiag
#2720 [15:29] <Absol> ItzJackominous: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2722 [15:31] <jack83307> is there a way to execute a command block when a world opens
#2723 [15:31] * CrystalMare is now known as Crystal|AFK
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#2725 [15:31] <CubeTheThird> jack83307, no, you have to have something trigger it. Typically people make lines with tripwires to do it
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#2729 [15:32] <jackbcarling> reset?
#2730 [15:32] * Oli_ [Oli_@notlogged] has joined #minecrafthelp
#2731 [15:32] <Oli_> Hello
#2732 [15:32] <Oli_> I need help with my account.
#2733 [15:32] <jack83307> CubeTheThird, how do I do that?
#2734 [15:33] <Oli_> I've purchased my game and all but it says I can only play demo
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#2736 [15:33] * jose [jose@notlogged] has quit. (Ping timeout: 204 seconds)
#2737 [15:33] <CubeTheThird> jack83307, I recommend you look up a tutorial on the minecraft forums or youtube
#2738 [15:33] <CubeTheThird> Oli_, what is your minecraft username?
#2739 [15:33] <Oli_> Injusticefish2k15
#2740 [15:34] <jackbcarling> DUDE i pressed reset and its still the same is this connected to the corruption of the old world!?
#2741 [15:34] <Oli_> on mojang it says I haven't purchased the game but on paypal it says differen't.
#2742 [15:34] <CubeTheThird> Oli_, that's not a valid username
#2743 [15:34] <Oli_> Swedishfish2k15, OMG sorry
#2744 [15:34] <CubeTheThird> jackbcarling, what? reset where?
#2745 [15:34] <Oli_> Sorry about that
#2746 [15:34] <CubeTheThird> Oli_, ok, login to account.mojang.com/me
#2747 [15:34] * osuka__ [osuka__@notlogged] has joined #minecrafthelp
#2748 [15:35] <Oli_> And do what exactly?
#2749 [15:35] <jack83307> do you think you could link me to a tutorial? I'm having trouble finding one
#2750 [15:35] <CubeTheThird> Oli_, do you see your minecraft username on that page?
#2751 [15:36] <Oli_> No. I d onot
#2752 [15:36] <jackbcarling> profile change your skin
#2753 [15:37] <CubeTheThird> jack83307, try https://www.youtube.com/watch?v=9rSp7-sfQqs
#2754 [15:37] <CubeTheThird> Oli_, then you are logging in with the wrong email
#2755 [15:37] * osuka_ [osuka_@notlogged] has quit. (Ping timeout: 198 seconds)
#2756 [15:37] <CubeTheThird> jackbcarling, oh.. I wasn't aware you could reset it there
#2757 [15:37] <Oli_> I'm not...
#2758 [15:38] <jackbcarling> well it didnt work, unless i have to compleatly restart minecraft?
#2759 [15:39] <CubeTheThird> Oli_, if you were then your username would be on that page
#2760 [15:39] <CubeTheThird> jackbcarling, ah, you may have to yes
#2761 [15:39] <Oli_> The thing is it's saying I haven't bought the fricking game but I have.
#2762 [15:40] <CubeTheThird> Oli_, please test ALL your emails here: http://www.minecraft.net/retrievename
#2763 [15:40] <jackbcarling> nope
#2764 [15:41] <jackbcarling> ok i have downloaded the steve skin from the link from the skin changing page
#2765 [15:41] <jackbcarling> how do i up loaded it or whatever?
#2766 [15:42] * geckohobbit312 [geckohobbit312@notlogged] has joined #minecrafthelp
#2767 [15:43] <CubeTheThird> jackbcarling, there should be an upload button on minecraft.net/profile
#2768 [15:43] <ItzJackominous> Absol i've done what the website told me. Now what should i do?
#2769 [15:45] <CubeTheThird> ItzJackominous, give the link to your report here
#2770 [15:45] * ItzJackominous_ [ItzJackominous_@notlogged] has joined #minecrafthelp
#2771 [15:45] <Oli_> Cube, the thing is I've pllayed on the swedishfish2k15 account before but one day something happened and I couldn't anymore. I know I've bought the account and it was on that email.
#2772 [15:46] <geckohobbit312> hello, this thing is popping telling me to update my graphics drivers what would like me to do?
#2773 [15:46] <CubeTheThird> Oli_, if you can't find the right email for the account, you'll have to contact Mojang
#2774 [15:46] <CubeTheThird> ??> Oli_ mojang/email
#2775 [15:46] <Absol> Oli_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2776 [15:46] <Absol> Oli_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2777 [15:46] <CubeTheThird> geckohobbit312, do you have a dxdiag report?
#2778 [15:46] * Koblox_Gamer [Koblox_Gamer@notlogged] has joined #minecrafthelp
#2779 [15:47] <geckohobbit312> yes indeed i do, would you like it?
#2780 [15:47] <Oli_> 'I've tried that a month ago when I had this problem but they never responded but I sent another email today tho too.
#2781 [15:47] <Oli_> Thanks for trying to help but I don't think there's much you can do.
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#2783 [15:47] * Koblox_Gamer [Koblox_Gamer@notlogged] has quit. (Client Quit)
#2784 [15:48] <CubeTheThird> Oli_, you sent them the transaction ID from your purchase?
#2785 [15:48] <CubeTheThird> Oli_, you sent them the transaction ID from your purchase?
#2786 [15:48] * Oli_ [Oli_@notlogged] has left #minecrafthelp
#2787 [15:48] <CubeTheThird> geckohobbit312, yes please
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#2790 [15:48] <geckohobbit312> http://paste.ubuntu.com/14463064/ here you go
#2791 [15:48] <jackbcarling> oh god what have i done
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#2793 [15:49] <CubeTheThird> geckohobbit312, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2794 [15:49] <jackbcarling> ok can u send me another site that i can just get steve's skin from
#2795 [15:50] <geckohobbit312> would minecraft work on a surface 3?
#2796 [15:50] <geckohobbit312> if you know
#2797 [15:50] <jackbcarling> coz i dont know how but i have this weird patchwork skin
#2798 [15:50] <jackbcarling> its messed up
#2799 [15:51] <CubeTheThird> geckohobbit312, only if it's a surface pro]
#2800 [15:51] <ItzJackominous> would you be able to help me with the openGL problem the website i got given isn't working
#2801 [15:52] <geckohobbit312> ok thank you for helping ☻
#2802 [15:53] <CubeTheThird> ItzJackominous, you didn't give the link to your dxdiag report here as I asked
#2803 [15:54] <ItzJackominous> ok i will give it now
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#2805 [15:54] <jackbcarling> OMG, i fixed it myself. im so proud of myself. ok thank u for ur patiance. ur names cool have a good night
#2806 [15:56] <ItzJackominous_> CubeTheThird, Here is the link: http://paste.ubuntu.com/14463240/
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#2809 [15:59] <ItzJackominous> CubeTheThird if you sent anything will you be able to send it again because i lagged out the chat>
#2810 [16:00] * james00000001 is now known as jam120
#2811 [16:00] <CubeTheThird> ItzJackominous, one sec
#2812 [16:00] <ItzJackominous> ok
#2813 [16:01] <CubeTheThird> ItzJackominous, download and install http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64
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#2817 [16:06] <ItzJackominous> i have to go i need to go to bed so ill continue it tomorrow.
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#2823 [15:57] <B_> Having issues downloading the game - anybody that can help?
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#2831 [16:00] <randnick> hello can i make mc more faster
#2832 [16:00] <randnick> other then turning down all settings
#2833 [16:01] <randnick> what does increasing the ram do? will it make my laptop run harder
#2834 [16:02] <HannahSPN1D> everytime i try to open minecraft, it launches but then a Crash reprt comes up for " java.lang.NullPointerException: initializing game "
#2835 [16:03] * pixie [pixie@notlogged] has joined #minecrafthelp
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#2837 [16:03] <Skae> Hello, anyone here?
#2838 [16:03] <randnick> hello
#2839 [16:04] * ArubaBoy [ArubaBoy@notlogged] has joined #minecrafthelp
#2840 [16:04] <Skae> Sweet, im looking for help regarding setting up a server for my guild. theyre not on my same network. Anyone able to help?
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#2842 [16:07] <Skae> Hello?
#2843 [16:07] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
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#2845 [16:09] <randnick_> sorry i lost chat
#2846 [16:09] <ArubaBoy> Hello, having trouble connecting in multiplayer. Cannot connect to server message. We have a good wifi connection.
#2847 [16:09] <randnick_> can anybody tell me if giving mc more ram will make it faster
#2848 [16:09] <randnick_> i'm on mac
#2849 [16:09] <Skae> Same here Aruba, mine says the server is connected but my guild-friends in another game cant join in
#2850 [16:11] <randnick_> can anybody tell me?
#2851 [16:12] <ArubaBoy> scanning for games on local network........OoO
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#2853 [16:14] <randnick_> ayy
#2854 [16:14] <randnick_> k
#2855 [16:14] <ArubaBoy> Says: failed to connect to server .......java.lang.NullPointerException:Group
#2856 [16:15] <Skae> Anyone else in here?
#2857 [16:15] <randnick_> help
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#2860 [16:19] <Skae> Hello, anyone here?
#2861 [16:19] * Acarii|Away [Acarii|Away@notlogged] has joined #minecrafthelp
#2862 [16:19] <john_> hey
#2863 [16:19] * xXMysteryGamerXx [xXMysteryGamerXx@notlogged] has joined #minecrafthelp
#2864 [16:19] <xXMysteryGamerXx> hi
#2865 [16:20] <xXMysteryGamerXx> i have a problem
#2866 [16:20] <Skae> Cool, Im looking for help with server related issues. The server says its connected yet my friends who arnt on the same network as me cant join
#2867 [16:20] <john_> me to
#2868 [16:21] <john_> me too
#2869 [16:21] * idk [idk@notlogged] has joined #minecrafthelp
#2870 [16:21] <idk> hello?
#2871 [16:21] <Skae> hi
#2872 [16:21] <xXMysteryGamerXx> for me everytime i join a server my game crashes
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#2875 [16:22] <Skae> Is there a Moderator in here?
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#2879 [16:23] <idk> Can someone help me, for some reason every time i try to join a server it says mojang servers are down, yet there are people on the server
#2880 [16:23] <idk> Can someone help me, for some reason every time i try to join a server it says mojang servers are down, yet there are people on the server
#2881 [16:23] <idk> Can someone help me, for some reason every time i try to join a server it says mojang servers are down, yet there are people on the server
#2882 [16:23] <idk> Can someone help me, for some reason every time i try to join a server it says mojang servers are down, yet there are people on the server
#2883 [16:23] <xXMysteryGamerXx> for me i cant even join servers it just crashes my game
#2884 [16:24] <idk> Can someone help me, for some reason every time i try to join a server it says mojang servers are down, yet there are people on the server\
#2885 [16:24] <idk> Can someone help me, for some reason every time i try to join a server it says mojang servers are down, yet there are people on the server
#2886 [16:24] <idk> Can someone help me, for some reason every time i try to join a server it says mojang servers are down, yet there are people on the server
#2887 [16:24] <idk> someone gnna help?
#2888 [16:24] <xXMysteryGamerXx> anyone know whats happening?!?
#2889 [16:24] <idk> HELLO
#2890 [16:24] <idk> HELLO
#2891 [16:25] <idk> HELLO
#2892 [16:25] <idk> HELLO
#2893 [16:25] * Absol kicked idk from #minecrafthelp (Reason: dk :Stop spamming)
#2894 [16:25] <Skae> Thank you
#2895 [16:25] <john_> wtf
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#2898 [16:25] <Skae> Is anyone here that can help with a problem here?
#2899 [16:25] <john_> i want sameone help me
#2900 [16:26] * xXMysteryGamerXx [xXMysteryGamerXx@notlogged] has quit. (Client Quit)
#2901 [16:26] * idk_ [idk_@notlogged] has joined #minecrafthelp
#2902 [16:26] <idk_> ....
#2903 [16:26] <Skae> welcome back
#2904 [16:26] * xXMysteryGamerXx [xXMysteryGamerXx@notlogged] has joined #minecrafthelp
#2905 [16:26] <idk_> Can someone help me, for some reason every time i try to join a server it says mojang servers are down, yet there are people on the server
#2906 [16:26] <xXMysteryGamerXx> uhhgg
#2907 [16:27] <xXMysteryGamerXx> Someone Help Us
#2908 [16:27] <idk_> wow these ppl
#2909 [16:27] <idk_> can they help?
#2910 [16:27] <Skae> -eats a oreo-
#2911 [16:27] <idk_> hellooooo
#2912 [16:27] <idk_> omg
#2913 [16:27] <idk_> kms
#2914 [16:28] <idk_> HELLO
#2915 [16:28] <Skae> hi
#2916 [16:28] <xXMysteryGamerXx> my launcher log is at java.nio.Buffer.checkIndex(Buffer.java:540) at java.nio.DirectIntBufferU.get(DirectIntBufferU.java:253) at bls.a(SourceFile:270) at bls.a(SourceFile:220) at azd.a(SourceFile:1675) at azd.a(SourceFile:1633) at biv.a(SourceFile:113) at gu.a(SourceFile:70) at gu.a(SourceFile:13) at ef.a(SourceFile:164) at bbe.c(SourceFile:76) at azd.o(SourceFile:1318) at azd.ad(SourceFile:753) at azd.e(Sour
#2917 [16:28] * Kev0333gamer [Kev0333gamer@notlogged] has joined #minecrafthelp
#2918 [16:28] <Skae> hi
#2919 [16:28] <idk_> someone helpp
#2920 [16:28] <idk_> k bye this is useless
#2921 [16:28] <Skae> cya
#2922 [16:29] <Kev0333gamer> my minecraft is not running because of a graphics card
#2923 [16:29] <Skae> Mhm
#2924 [16:30] * HerobrineGirl207 [HerobrineGirl207@notlogged] has joined #minecrafthelp
#2925 [16:30] <Skae> Need to upgrade your gfx card or maybe theres a error
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#2927 [16:31] <Kev0333gamer> how do i do that?
#2928 [16:32] <xXMysteryGamerXx> someone HELP
#2929 [16:32] <Kev0333gamer> like im using a taptop
#2930 [16:32] <Skae> Is an error given by MC regarding your graphics card or is it just running slowly
#2931 [16:32] <Kev0333gamer> graphics card
#2932 [16:32] <xXMysteryGamerXx> than get a new graphics card
#2933 [16:32] <Skae> Have you tried running all your settings on the lowest?
#2934 [16:33] <HerobrineGirl207> Hi, Am trying to load minecraft but getting a Pixel Format Not Accelerated Error. Does the PC version support Windows 8? I downloaded my DxDiag report if someone can take a look. http://paste.ubuntu.com/14463587/
#2935 [16:33] <xXMysteryGamerXx> with higher resoulution
#2936 [16:33] <Kev0333gamer> it wont even open, just the grassblock start up but it would never load up the accual minecraft wich the icon is a crafting table
#2937 [16:33] <Kev0333gamer> http://paste.ubuntu.com/14463589/ my dixdiag report is here someone help?
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#2939 [16:34] <Skae> Kev, one moment
#2940 [16:34] <Kev0333gamer> thanks skae ill be patient
#2941 [16:34] <Skae> Hero, one moment as well
#2942 [16:34] * p_p_yousif [p_p_yousif@notlogged] has joined #minecrafthelp
#2943 [16:35] <xXMysteryGamerXx> Ubuntu Pastebin Paste from Kev0333gamer at Sun, 10 Jan 2016 22:34:14 +0000 Download as text 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83
#2944 [16:35] <xXMysteryGamerXx> Ubuntu Pastebin Paste from Kev0333gamer at Sun, 10 Jan 2016 22:34:14 +0000 Download as text 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83
#2945 [16:35] <xXMysteryGamerXx> Ubuntu Pastebin Paste from Kev0333gamer at Sun, 10 Jan 2016 22:34:14 +0000 Download as text 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83
#2946 [16:35] <xXMysteryGamerXx> Ubuntu Pastebin Paste from Kev0333gamer at Sun, 10 Jan 2016 22:34:14 +0000 Download as text 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83
#2947 [16:35] * Absol kicked xXMysteryGamerXx from #minecrafthelp (Reason: XMysteryGamerXx :Stop spamming)
#2948 [16:35] <Skae> what the...
#2949 [16:36] <Kev0333gamer> what was that...
#2950 [16:36] <Skae> Alright. Hero, have you checked out http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/1859291-opengl-pixel-format-not-accelerated-error-fix-this?
#2951 [16:36] <Kev0333gamer> was inot suppost to give you that link
#2952 [16:36] <HerobrineGirl207> I searched for an updated driver from Intel but there was not one.
#2953 [16:37] <Kev0333gamer> http://paste.ubuntu.com/14463589/ if u need my dixdiag report again it is right here
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#2955 [16:38] <Kev0333gamer> abd hopefully u guys can helpp me fix it by today because ive been spending the last 3 days working on it
#2956 [16:38] <Kev0333gamer> :(
#2957 [16:38] * xXMysteryGamerXx [xXMysteryGamerXx@notlogged] has joined #minecrafthelp
#2958 [16:38] <Skae> Whats your main problem, Kev?
#2959 [16:38] <HerobrineGirl207> I did not see that specific link Skae. I will check it out.
#2960 [16:38] <Kev0333gamer> minecraft wont open
#2961 [16:38] <Skae> Best of luck, HerbrineGirl1207 :)
#2962 [16:39] <Skae> Can you be more specific?
#2963 [16:39] <HerobrineGirl207> Thank you. I may be back!
#2964 [16:39] <Skae> Ill be here :)
#2965 [16:39] <xXMysteryGamerXx> hi My problem is my minecraft crashes everytime i join a server anyone know whyy
#2966 [16:39] <ArubaBoy> seems like many people having server issues?
#2967 [16:39] <Kev0333gamer> it says lack of update graphics card for the reason
#2968 [16:40] <Skae> Have you attempted to run it as Administrator, MysterGamer?
#2969 [16:40] <xXMysteryGamerXx> yes
#2970 [16:40] <Skae> Alright, have you tried to update your gfx (graphics) card Kev?
#2971 [16:40] <Kev0333gamer> no i have a general minecraft help question
#2972 [16:40] <Kev0333gamer> how do i do that?
#2973 [16:40] <Kev0333gamer> thats what i have been asking everyone
#2974 [16:40] <Skae> do you know what graphics card you have?
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#2976 [16:41] <Kev0333gamer> no its a laptop
#2977 [16:41] * sava_ [sava_@notlogged] has quit. (Client Quit)
#2978 [16:42] <Skae> alright no problem. Can you press your windows button your keyboard, should be left or right to the spacebar and have some kind of icon on it
#2979 [16:42] <xXMysteryGamerXx> can someone help me?!?!
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#2981 [16:42] <Kev0333gamer> yes
#2982 [16:42] <Skae> Or press start on your windows screen and MysteryGamer, patience please. What is your problem?
#2983 [16:42] <Skae> Kev, type in System
#2984 [16:43] <xXMysteryGamerXx> hi My problem is my minecraft crashes everytime i join a server anyone know whyy
#2985 [16:43] <Skae> It could be several things, do you recieve an error?
#2986 [16:43] <xXMysteryGamerXx> ok one sec
#2987 [16:44] <Kev0333gamer> type system then hit enter?
#2988 [16:44] <Kev0333gamer> wich i did already
#2989 [16:44] <Skae> Yup.
#2990 [16:44] <Kev0333gamer> k
#2991 [16:45] <xXMysteryGamerXx> this is my report file
#2992 [16:45] <xXMysteryGamerXx> ---- Minecraft Crash Report ---- // Shall we play a game? Time: 1/10/16 3:17 PM Description: Ticking screen java.lang.IndexOutOfBoundsException at java.nio.Buffer.checkIndex(Buffer.java:540) at java.nio.DirectIntBufferU.get(DirectIntBufferU.java:253) at bls.a(SourceFile:270) at bls.a(SourceFile:220) at azd.a(SourceFile:1675) at azd.a(SourceFile:1633) at biv.a(SourceFile:113) at gu.a(SourceFile:70) at gu.a(Sourc
#2993 [16:45] <Skae> Look for your Graphics card, should be under Graphics card or.. GPU
#2994 [16:45] <Kev0333gamer> brings up a thing at the top wich says "create a system repair disc"
#2995 [16:45] <HerobrineGirl207> Hi Skae, unfortunately, that link didn't help. It only applies to Windows XP and I have Windows 8.
#2996 [16:45] <Skae> Alright Hero, let me see what i can find to help you out
#2997 [16:46] <Skae> Few moments please
#2998 [16:46] <HerobrineGirl207> No problem - just let me know if you need the link to the DxDiag output again
#2999 [16:46] <Skae> and Kev, go through the Control Panel and find System
#3000 [16:47] <Skae> What windows are you running?
#3001 [16:47] <xXMysteryGamerXx> uuhhhggg
#3002 [16:47] <Skae> Mystery, one moment please
#3003 [16:47] <Lord_Ralex> Kev0333gamer, install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#3004 [16:47] <Kev0333gamer> k
#3005 [16:47] <Skae> Your application is closing for random reasons, could it be network related?
#3006 [16:47] <Kev0333gamer> windows 7
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#3008 [16:48] <xXMysteryGamerXx> no
#3009 [16:48] <Lord_Ralex> HerobrineGirl207, your computer does not properly support Windows 8. You need to downgrade back to Windows 7 for it to have proper drivers.
#3010 [16:48] <Kev0333gamer> 32 bit
#3011 [16:49] <Lord_Ralex> Kev0333gamer, oh, opps, one sec
#3012 [16:49] <HerobrineGirl207> hmm, odd, it says it's running windows 8
#3013 [16:49] <Skae> Well, seems better help has arrived.
#3014 [16:49] <Kev0333gamer> haha its ok thx
#3015 [16:50] <xXMysteryGamerXx> :(
#3016 [16:50] <Skae> Mystery, have you tried reinstalling mc?
#3017 [16:50] <xXMysteryGamerXx> no
#3018 [16:50] <xXMysteryGamerXx> no
#3019 [16:50] * helpneeded [helpneeded@notlogged] has left #minecrafthelp
#3020 [16:50] <xXMysteryGamerXx> ill try
#3021 [16:50] <ArubaBoy> any help with server connection problem?
#3022 [16:50] <Skae> I can try my best
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#3025 [16:51] <Lord_Ralex> Kev0333gamer, https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#3026 [16:51] <Kev0333gamer> thanks
#3027 [16:51] <xXMysteryGamerXx> here is my crash file report thingy
#3028 [16:51] <xXMysteryGamerXx> ---- Minecraft Crash Report ---- // Shall we play a game? Time: 1/10/16 3:17 PM Description: Ticking screen java.lang.IndexOutOfBoundsException at java.nio.Buffer.checkIndex(Buffer.java:540) at java.nio.DirectIntBufferU.get(DirectIntBufferU.java:253) at bls.a(SourceFile:270) at bls.a(SourceFile:220) at azd.a(SourceFile:1675) at azd.a(SourceFile:1633) at biv.a(SourceFile:113) at gu.a(SourceFile:70) at gu.a(Sourc
#3029 [16:53] <xXMysteryGamerXx> hello?
#3030 [16:53] <Skae> Hey
#3031 [16:53] <xXMysteryGamerXx> i need help
#3032 [16:53] <HerobrineGirl207> Lord_Ralex - Sorry, can you please explain a little further? I don't quite understand how this computer doesn't support Windows 8. It's a laptop that was installed with Vista.
#3033 [16:54] <Skae> have you checked the EULA, Mysterygirl?
#3034 [16:54] <xXMysteryGamerXx> whats that
#3035 [16:54] <xXMysteryGamerXx> and its not mysterygirl
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#3037 [16:55] <Skae> sorry, my mistake. EULA is the agreement. You generally have to set it to True, rather than the default of False. If its on false, it auto closes the client.
#3038 [16:56] <xXMysteryGamerXx> how set it to true
#3039 [16:56] <Skae> Server settings, theres a file there that says EULA. Is it your own server or a friends?
#3040 [16:56] <xXMysteryGamerXx> my server
#3041 [16:56] <Skae> Alright. Find your minecraft server files
#3042 [16:57] <xXMysteryGamerXx> ok
#3043 [16:57] <Skae> and try to find this file : http://prntscr.com/9ojddu
#3044 [16:57] <xXMysteryGamerXx> where is server files
#3045 [16:57] <xXMysteryGamerXx> i cant join any server
#3046 [16:57] <Skae> It should be inside where ever you saved your Minecraft information
#3047 [16:57] * ArubaBoy [ArubaBoy@notlogged] has quit. (Quit: Web client closed)
#3048 [16:58] <Skae> Alright.. one moment
#3049 [16:58] <xXMysteryGamerXx> so .minecraft folder
#3050 [16:58] * Kev0333gamer [Kev0333gamer@notlogged] has quit. (Ping timeout: 204 seconds)
#3051 [16:58] <rymate1234> uh Skae
#3052 [16:58] <Skae> Hello
#3053 [16:58] <rymate1234> the client doesn't have an EULA iirc
#3054 [16:58] <xXMysteryGamerXx> ?!?!?!?!?
#3055 [16:59] <Skae> wew. Okay lets see if my mind can think clearly lol
#3056 [16:59] <Skae> so connecting to any server, it randomly just closes?
#3057 [16:59] <xXMysteryGamerXx> ya
#3058 [16:59] <Skae> Have you tried to delete the .minecraft folder in %appdata%?
#3059 [17:00] <xXMysteryGamerXx> why that holds all the minecraft info
#3060 [17:00] <Skae> except for the "saves" folder
#3061 [17:00] <xXMysteryGamerXx> why
#3062 [17:01] <Skae> It'll allow the game to refill in the missing information, and hopefully fix the error.
#3063 [17:01] <xXMysteryGamerXx> are you sure ok
#3064 [17:02] <Skae> Its just a hunch, sorry. Next i can suggest is to reinstall
#3065 [17:02] <xXMysteryGamerXx> ...
#3066 [17:02] <Skae> Running it as admin, checking your firewall, network security
#3067 [17:02] * Snake999 [Snake999@notlogged] has joined #minecrafthelp
#3068 [17:02] <Skae> maybe reinstalling just the application, not the files o.o
#3069 [17:03] * Kev0333gamer [Kev0333gamer@notlogged] has joined #minecrafthelp
#3070 [17:03] <xXMysteryGamerXx> ........ YOU CANT DO THAT
#3071 [17:03] <Kev0333gamer> THANKS GUYS IT WORKED MY MINECRAFT WORKS
#3072 [17:03] <Skae> Congrats Kev,
#3073 [17:03] <Kev0333gamer> thanks for everything!!!!
#3074 [17:03] <Snake999> Hello, in my minecraft server, sudently I have some kind of bug, when emptying my inventory it refill back with 64 stack of iron pick axe
#3075 [17:03] <Skae> Happy to help, although Lord gave the massive help lol
#3076 [17:03] <Snake999> can you help
#3077 [17:03] <Skae> wow Snake lol
#3078 [17:04] <Snake999> lol
#3079 [17:04] <Skae> Have you tried reloading it?
#3080 [17:04] <Snake999> yes..and also restarting the server
#3081 [17:04] <Skae> Thats quite the bug, some would say its not a bad thing if it was Gold or Diamond haha.
#3082 [17:04] <Skae> Anyway, lets see..
#3083 [17:04] <Snake999> started hapening to my friend...he left the server...I am the server owner...an now it appen to me
#3084 [17:04] <Snake999> lol
#3085 [17:04] * osuka__ [osuka__@notlogged] has joined #minecrafthelp
#3086 [17:05] <Snake999> yeah..but still its not fun
#3087 [17:05] <DaMaxis> Snake999, is this a modded server?
#3088 [17:05] <Snake999> maybe because of a plugin...but the strange thing it juste started happen today
#3089 [17:05] <Snake999> yes
#3090 [17:05] <Snake999> non
#3091 [17:05] <Snake999> just plugins
#3092 [17:05] <Snake999> no
#3093 [17:05] <DaMaxis> Snake999, we don't support modded servers here. And yes, that's likely the reason
#3094 [17:05] <Snake999> only plugins
#3095 [17:06] <xXMysteryGamerXx> um thanks my MC works now sorry for the hassel was just kinda scared :D
#3096 [17:06] <DaMaxis> Snake999, if your servers runs plugins it is modded
#3097 [17:06] <Snake999> ok even if its just plugins?
#3098 [17:06] <Skae> No problem Mystery, glad that it worked :)
#3099 [17:06] <Snake999> ok its ok
#3100 [17:06] <xXMysteryGamerXx> thanks bye
#3101 [17:06] <Snake999> thanks for your answers
#3102 [17:06] <Skae> Best of luck Snake
#3103 [17:06] <Snake999> lol yeah hope I fill find the problem
#3104 [17:06] <Snake999> find
#3105 [17:07] * Snake999 [Snake999@notlogged] has quit. (Client Quit)
#3106 [17:07] <Skae> check your files, maybe a corrupted plug-in.
#3107 [17:07] <Skae> aw..right beforei sent it :c
#3108 [17:07] <Skae> Anyway, anyone able to help me with my problem? o/
#3109 [17:07] * osuka___ [osuka___@notlogged] has quit. (Ping timeout: 198 seconds)
#3110 [17:07] <DaMaxis> Skae, what's the issue?
#3111 [17:07] * DaMaxis is now known as Maxis
#3112 [17:08] * yu [yu@notlogged] has joined #minecrafthelp
#3113 [17:08] * mateo1234 [mateo1234@notlogged] has joined #minecrafthelp
#3114 [17:08] <Skae> Awesome. Im actually having a server issue. I've set it by defualt, but the problem remains the same. My guild in another game wanted to set up a MC server together, and although it lets me connect, they cant join.
#3115 [17:08] <Skae> its a non modded, official acocunt, and.. i think im just out of my league in setting up a server hah
#3116 [17:08] <Absol> Skae: Please keep it civil
#3117 [17:08] * JKBear331 [JKBear331@notlogged] has joined #minecrafthelp
#3118 [17:08] <mateo1234> mateo1234
#3119 [17:09] <mateo1234> hola
#3120 [17:09] <Maxis> Hi mateo1234
#3121 [17:09] <mateo1234> alguien habla español
#3122 [17:09] <Maxis> ??> mateo1234 lang/es
#3123 [17:09] <Absol> mateo1234: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#3124 [17:09] <Skae> Sorry if i went out of line, although im not sure how i did. My apologies though
#3125 [17:09] * Kev0333gamer [Kev0333gamer@notlogged] has quit. (Quit: Web client closed)
#3126 [17:09] <mateo1234> minecraft nose como descargarlo
#3127 [17:09] * yu [yu@notlogged] has quit. (Client Quit)
#3128 [17:09] <Maxis> Skae, it's totally fine, it's a volunteer support channel
#3129 [17:09] <Skae> Any suggestions for my situation?
#3130 [17:10] <Maxis> Skae, so you got the server working for you connecting locally, correct?
#3131 [17:10] <Skae> Yeah, as far as i know. its green bars with 0/20 through it
#3132 [17:10] <Maxis> Skae, alright, have you done any port forwarding?
#3133 [17:10] <Skae> Mhm, 25565, as default
#3134 [16:52] <mateo1234> I need you to help me that does not let me in minecraft
#3135 [16:52] <JKBear331> can someone help with graphics drivers for windows 10? minecraft doesn't work with my current driver since upgrade. intel auto finder doesn't return any new drivers. dxdiag results are here: http://paste.ubuntu.com/14463922/
#3136 [16:52] <Maxis> mateo1234, what is the issue exactly?
#3137 [16:52] <Maxis> JKBear331, one sec
#3138 [16:53] <Maxis> Skae, what IP did you forward to in your router settings?
#3139 [16:54] <Skae> Uhmm, 10.0.0.4, i believe thats what youre looking for.
#3140 [16:56] * Bryan12 [Bryan12@notlogged] has joined #minecrafthelp
#3141 [16:56] <Maxis> Skae, can you confirm that it matches your local IP?
#3142 [16:56] * Bryan12 [Bryan12@notlogged] has quit. (Client Quit)
#3143 [16:56] <Skae> Uhm.. not sure what you mean, i see the "requested CTCP version from Skae" but im a little confused
#3144 [16:56] * mateo1234 [mateo1234@notlogged] has quit. (Quit: Web client closed)
#3145 [16:57] <Maxis> Skae, ignore that, just checking your OS version
#3146 [16:58] <Skae> Ive gotten a server to run before, despite the .jar file closing every now and then when a single person was online with me in the server
#3147 [16:58] <Skae> Could it be caused by me being in Windows 10?
#3148 [16:58] <Maxis> Skae, have you recently used command prompt to check your local IP (using the ipconfig command)?>
#3149 [16:59] <Skae> Not recently, but ive done it before in the past
#3150 [17:00] <Maxis> Skae, try doing it again and make sure the local IP from ipconfig matches the local IP you have forwarded to still
#3151 [17:01] <Maxis> Skae, and while it could be caused by that I don't think that's the issue, especially if you can connect alright
#3152 [17:01] <Maxis> Skae, referring to the windows 10 upgrade that is
#3153 [17:01] <Skae> Yeah, IPv4 matches the router settings, 10.0.0.4. It wouldnt be the Default Gateway would it, and understood ^^
#3154 [17:02] <Maxis> Skae, nope, that would seem to be correct
#3155 [17:02] <Maxis> Skae, go ahead and do this for me
#3156 [17:02] <Skae> alrighty
#3157 [17:02] * MiseryChild [MiseryChild@notlogged] has joined #minecrafthelp
#3158 [17:02] <Maxis> ??> Skae tools/hjt
#3159 [17:02] <Absol> Skae: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3160 [17:02] <Absol> Skae: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3161 [17:06] <MiseryChild> Whenever i try to play my game it downloads some like gameplay or something, then the play button says launching. Then the launcher dissappears fro a few second before return in a new tab that says gaame output. In the tab there is all this coding stuff that i cant understand but it wont let me play the game.
#3162 [17:07] <Maxis> JKBear331, unfortunately your graphics chipset does not support Windows 10. You will need to downgrade to Windows 7, get a new graphics card, or get a new computer.
#3163 [17:08] <MiseryChild> I dont have windows 10 i have window 9 (i think0
#3164 [17:09] <Skae> Ive never heard of Windows 9
#3165 [17:10] <JKBear331> that doesn't sound good :-( all my other applications work fine. does it make sense that this only causes a problem for minecraft?
#3166 [17:10] <MiseryChild> It always worked perfectly before but my game was going slow so i exited it. When i went back in it said the coding stuff.
#3167 [17:10] * HerobrineGirl207 [HerobrineGirl207@notlogged] has quit. (Quit: Web client closed)
#3168 [17:10] <Skae> Maxis, http://paste.ubuntu.com/14464108/ here you go
#3169 [17:18] <MiseryChild> Im my launcher log it said this. [10:25:37 ERROR] Game ended with bad state (exit code 1) [10:25:37 INFO] Ignoring visibility rule and showing launcher due to game crash
#3170 [17:19] <MiseryChild> And bunch of stuff saying it couldn't delete something
#3171 [17:22] * julio [julio@notlogged] has joined #minecrafthelp
#3172 [17:23] * JKBear331 [JKBear331@notlogged] has quit. (Quit: Web client closed)
#3173 [17:26] <Skae> Maxis, you still there?
#3174 [17:26] * julio [julio@notlogged] has quit. (Client Quit)
#3175 [17:33] * phillip [phillip@notlogged] has joined #minecrafthelp
#3176 [17:34] <phillip> cant log into my account. tried reseting password but still cant go in
#3177 [17:35] * Infinite21 [Infinite21@notlogged] has quit. (Ping timeout: 204 seconds)
#3178 [17:35] <Skae> Checked caps-lock?
#3179 [17:35] <phillip> yes i did
#3180 [17:36] <Skae> Could your keyboard be glitching out and missing a key? Like a sticky-button?
#3181 [17:38] <phillip> i went through the whole resending
#3182 [17:45] * Andy [Andy@notlogged] has joined #minecrafthelp
#3183 [17:46] <Andy> Hi Guys i have a question?
#3184 [17:46] <Skae> Hiya
#3185 [17:47] <Andy> Ive send a email to themojang support.. How much i must wait?
#3186 [17:48] * GamingIcing [GamingIcing@notlogged] has joined #minecrafthelp
#3187 [17:48] <Skae> Most customer support tickets take anywhere from 24-72 hours.
#3188 [17:49] <Skae> i dont know the specifics for mojang though
#3189 [17:49] <Andy> Okey., thanks bro ;) have a nice day
#3190 [17:49] <Skae> :)
#3191 [17:49] <mattym> Andy, See here https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#3192 [17:50] * Andy [Andy@notlogged] has quit. (Client Quit)
#3193 [17:50] * Monark2015 [Monark2015@notlogged] has joined #minecrafthelp
#3194 [17:50] * Leo_ [Leo_@notlogged] has joined #minecrafthelp
#3195 [17:52] <Leo_> I can't download minecraft on my pc for some reason because i need to update my video card
#3196 [17:52] * CreepSlayGirl [CreepSlayGirl@notlogged] has joined #minecrafthelp
#3197 [17:52] <mattym> Leo_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#3198 [17:53] <Leo_> http://paste.ubuntu.com/14464353/
#3199 [17:53] <CreepSlayGirl> http://paste.ubuntu.com/14464373/
#3200 [17:53] <mattym> Leo_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#3201 [17:53] <mattym> CreepSlayGirl, Same ^
#3202 [17:53] <Skae> Mattym, are you able to help with a problem regarding a server?
#3203 [17:53] <mattym> Skae, Whats the issue?
#3204 [17:53] <Leo_> how do i do that because i deleted my older version for space
#3205 [17:53] * KindOne [KindOne@notlogged] has quit. (Quit: Hiring PHP developers does not contribute to the quota of employees with disabilities.)
#3206 [17:53] <mattym> Leo_, Do you mean you deleted the files it would have used to downgrade to your previous version?
#3207 [17:54] <Leo_> Yes
#3208 [17:54] <mattym> Leo_, If thats the case you will need to figure out how to completely reinstall Windows 7
#3209 [17:54] <Skae> Can you create a partition?
#3210 [17:54] <Leo_> then after that i need to do what
#3211 [17:55] <Skae> And mattym, im having a issue with getting my friends that arnt on my network to connect to my server. Im able to connect locally, but it wont let them connect.
#3212 [17:55] <mattym> Leo_, If you have to do a full reinstall, you will need to then also install the propper graphics drivers, then test minecraft
#3213 [17:55] <mattym> Skae, Whats the address/IP?
#3214 [17:55] <Leo_> How
#3215 [17:56] <Skae> 10.0.0.4 if thats what youre asking
#3216 [17:56] <mattym> Leo_, Get yourself back to Windows 7, then come back to the chat with a new dxdiag
#3217 [17:56] * Dinobot [Dinobot@notlogged] has joined #minecrafthelp
#3218 [17:56] * CreepSlayGirl [CreepSlayGirl@notlogged] has quit. (Client Quit)
#3219 [17:56] <mattym> Skae, That would be an internal IP, i need the External one, and if you dont know what that is, im guessing you have not Port Forwarded?
#3220 [17:56] <Dinobot> How do you fix the java.lang.nullpointerexcerption: group error message for minecraft
#3221 [17:56] <mattym> Dinobot, What antivirus software do you have installed?
#3222 [17:57] * B_ [B_@notlogged] has quit. (Ping timeout: 204 seconds)
#3223 [17:57] <Dinobot> Mcafee
#3224 [17:57] <Skae> Oh my mistake lol, 25565 as by default.
#3225 [17:57] <mattym> ??> Dinobot av/mcafee/uninstall
#3226 [17:57] <Absol> Dinobot: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#3227 [17:57] <mattym> Dinobot, McAfee is known to cause this issue with Minecraft, only option is to remove it
#3228 [17:57] <Dinobot> Ok
#3229 [17:57] <Leo_> i cant do that because i need a disc and i dont have one
#3230 [17:58] <mattym> Skae, Again, thats a Port, if you dont know what your external IP is, then you have not properly set the server up for public use, i suggest you read the wiki topic
#3231 [17:58] <mattym> Leo_, On the Microsoft site you can make a new disc by entering your Windows Product Key and following the directions they give you
#3232 [17:59] <Skae> Can you explain what i need to find for you? Im a little confused lol
#3233 [17:59] <mattym> Leo_, See the info here https://www.microsoft.com/en-us/software-download/windows7
#3234 [17:59] <mattym> Skae, You need to go do more research into how to properly set up a server
#3235 [17:59] <mattym> Skae, You have obviously misssed a few major steps
#3236 [17:59] <mattym> Skae, And im not google or the wiki
#3237 [17:59] <mattym> Skae, You are capable of looking it up on your own
#3238 [17:59] <Skae> My mistake, im human.
#3239 [18:00] <Skae> What is it youre looking for again?
#3240 [18:00] * paulo [paulo@notlogged] has joined #minecrafthelp
#3241 [18:00] <Leo_> Ok but is there a way for me update my graphics hardware to support windows 10 instead
#3242 [18:00] <mattym> Skae, Your external IP, which is what you need to give out in order for people not on your network to connect.
#3243 [18:00] <mattym> Leo_, Is it a laptop or desktop?
#3244 [18:00] <Leo_> a laptop
#3245 [18:00] * wili [wili@notlogged] has joined #minecrafthelp
#3246 [18:01] <mattym> Skae, But if you dont know that, its likely you have not set up Port Forwarding, which if you want people from outside your network to be able to connect, you will need to do
#3247 [18:01] <mattym> Leo_, Then no
#3248 [18:01] <Leo_> where do you find the product key
#3249 [18:02] * GamingIcing [GamingIcing@notlogged] has quit. (Ping timeout: 204 seconds)
#3250 [18:02] <Skae> Generally underneath the laptop
#3251 [18:02] <Skae> its on a tag
#3252 [18:02] <Skae> sticker thing
#3253 [18:02] <Skae> And Matt, am i to give you my IP here, or is that not relevant.
#3254 [18:02] <Skae> Ive set up a server before, and i dont remember using this lol
#3255 [18:03] * wili [wili@notlogged] has quit. (Client Quit)
#3256 [18:03] <Leo_> no i cant i have to find another way
#3257 [18:03] <mattym> Skae, You can give me the IP here, but if you havent port forwarded, there is no point to me checking it
#3258 [18:04] * paulo [paulo@notlogged] has quit. (Ping timeout: 204 seconds)
#3259 [18:04] <Skae> do they put the IP in Direct Connect?
#3260 [18:04] <mattym> Skae, Or add it as a server
#3261 [18:07] <Skae> Alright so i created a server, put the IP into the server address, is that correct?
#3262 [18:08] <Skae> Or well, you know what lol. Ill go mess around with it. Thanks for your help matt :)
#3263 [18:09] <Dinobot> I just uninstalled mcafee and opened minecraft up again and it says the same thing when I try and join a server
#3264 [18:09] <Maxis> Skae, sorry about leaving earlier, wasn't expecting to leave that quickly
#3265 [18:09] <Maxis> Skae, sorry about leaving earlier, wasn't expecting to leave that quickly
#3266 [18:10] * Dinobot [Dinobot@notlogged] has left #minecrafthelp
#3267 [18:10] * Leo_ [Leo_@notlogged] has quit. (Quit: Web client closed)
#3268 [18:10] <Skae> Hey max lol
#3269 [18:10] <Skae> Apperently i learned that im supposed to go ask google instead lol. No worries, thanks for the help
#3270 [18:10] <mattym> Skae, If you are on the same network as the server, you can connect with the IP you have been using
#3271 [17:52] <Skae> Its my server, and not me thats having the problem
#3272 [17:52] <mattym> Skae, Only the people trying to connect from outside, need to use the external one, and you need port forwarding set up
#3273 [17:53] <nyvia> Having fun mattym?
#3274 [17:53] * ngc0202 [ngc0202@notlogged] has joined #minecrafthelp
#3275 [17:53] <mattym> .mcping 107.2.200.105
#3276 [17:53] <mattym> .m 107.2.200.105
#3277 [17:53] <PangeaBot> 107.2.200.105 doesn't seem to be a valid server address! (Name or service not known)
#3278 [17:53] <Maxis> Skae, I think you've got an issue that can likely be fixed relatively easily. However, I have to go again, I can try to help you in a few minutes
#3279 [17:54] <mattym> Skae, And as far as i can tell have not set up port forwarding yet
#3280 [17:54] <ngc0202> Something ridiculous happened to my friend's MC server
#3281 [17:54] <Skae> No worries, ill probably be here unless i figure it out lol
#3282 [17:55] <mattym> Skae, I suggest you familiarize yourself a bit more with the wiki article http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#3283 [17:55] <ngc0202> He took down the server using 'stop' and then brought it back up. The map was reverted to many days ago, despite that the server had been stopped and started several times since then. How is that possible??
#3284 [17:56] <mattym> ngc0202, Corruption, or if he makes backups, it possible he started a backup world copy
#3285 [17:56] <Skae> Ive done the port forwarding, this is what i have, http://prntscr.com/9ok6lc
#3286 [17:57] <ngc0202> How could corruption take us back in time to a long overwritten map
#3287 [17:57] <mattym> Skae, Have you restarted the server, after making that setting?
#3288 [17:57] <Skae> I made that setting 2 hours ago
#3289 [17:58] <mattym> ngc0202, Someone may have turned off autosaving, in which case it wouldnt have saved any new data
#3290 [17:58] <mattym> ngc0202, Or like i said he started it up on an older save
#3291 [17:58] <mattym> Skae, And is the server program currently running
#3292 [17:58] <Skae> Yes, and its been restarted several times within those 2 hours
#3293 [17:59] <mattym> ngc0202, Either way unless he has a copy of the "more recent" data, there isnt much you can do
#3294 [17:59] <mattym> Skae, And its physically on the same internet you are right now
#3295 [18:00] <Skae> Yes, I made it on the exact same computer im using right now :)
#3296 [18:00] <ngc0202> How is autosave toggled? the config file?
#3297 [18:01] <ngc0202> Also that doesn't quite make sense
#3298 [18:01] <mattym> .m 107.2.200.105
#3299 [18:01] <ngc0202> The server has been taken down and broguht back up multiple times since the save it's reverting to
#3300 [18:01] <PangeaBot> 107.2.200.105 doesn't seem to be a valid server address! (Name or service not known)
#3301 [18:01] <ngc0202> So it must have been saving
#3302 [18:01] <mattym> Skae, Yeah something is still not set up correctly
#3303 [18:02] <mattym> Skae, The test is not able to establish a connection to it
#3304 [18:03] <mattym> ngc0202, Then have your friend make sure he didnt change anything with the world save
#3305 [18:03] <Skae> Alright. How would i fix that issue?
#3306 [18:03] * Gerbil12 [Gerbil12@notlogged] has joined #minecrafthelp
#3307 [18:04] <mattym> Skae, Can you get me a copy of the contents of your server.properties file via paste.ubuntu.com
#3308 [18:04] <Skae> Sure
#3309 [18:04] <ngc0202> He did not touch the files
#3310 [18:05] <ngc0202> Plugin data was also reverted
#3311 [18:05] <mattym> ngc0202, Then it suffered a corruption or other issue, if you make backups, switch to those, if you dont i suggest you start
#3312 [18:05] * Gerbil12 [Gerbil12@notlogged] has quit. (Client Quit)
#3313 [18:05] <Skae> Matt : http://paste.ubuntu.com/14464652/
#3314 [18:06] <ngc0202> We reverted to a backup but I want to figure out why this happened so it doesn't happen again
#3315 [18:06] <mattym> Skae, Remove your IP from the "server-ip=" section, that should be blank
#3316 [18:07] <ngc0202> Also we mistakenly have not been backing up plugin data
#3317 [18:07] <mattym> ngc0202, Not a common occurence, and if you are using pluggins, there is no way to tell
#3318 [18:07] <ngc0202> Corrruption just doesn't add up
#3319 [18:07] <Skae> Done, want me to test it?
#3320 [18:07] <mattym> Skae, Save the file, restart the server
#3321 [18:10] <Skae> what do my friends put into the direct connect? 10.0- or my ip? or?
#3322 [18:10] <mattym> Skae, Your external
#3323 [18:10] <mattym> .m 107.2.200.105
#3324 [18:10] <PangeaBot> 107.2.200.105 doesn't seem to be a valid server address! (Name or service not known)
#3325 [18:10] <Skae> kk
#3326 [18:11] <mattym> Skae, Tho the check ^ is still showing it not working
#3327 [18:12] <Skae> Alright, next suggestions?
#3328 [18:12] <mattym> Skae, Acutally if your internal is 10.X.X.X
#3329 [18:13] <ngc0202> How does corruption explain reverting to a long overwritten save
#3330 [18:13] <mattym> Skae, You have a different network/router setup
#3331 [18:13] <ngc0202> The only plugins we're running is essentials and McMMO
#3332 [18:14] <mattym> Skae, I believe you need to research how to port forward on a double router thing, I have never done so and cant help with that
#3333 [18:14] <ngc0202> Double router?
#3334 [18:14] <Skae> ive personally never heard of that either lol
#3335 [18:15] <mattym> ngc0202, As we dont help with plugins here, I have no idea what to tell you, they often cause issues, corruption means something went wrong, and something did, so wahts not to understand
#3336 [18:16] <mattym> Skae, Having an internal ip of the form you do usually points to that, past that im not sure how to deal with it as ive never had the chance to deal with one in person
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#3338 [18:16] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#3339 [18:16] <mattym> Skae, Check the info here http://portforward.com/help/doublerouterportforwarding.htm
#3340 [18:17] <mattym> Skae, I belive it has a tool to check if you do in fact have this setup, so try that
#3341 [18:17] <ngc0202> What's not to understand is that if you have a file, and you overwrite it multiple times, it's impossible to just revert to a very old version
#3342 [18:17] <ngc0202> "Corruption" does not make impossible things possible
#3343 [18:17] <mattym> ngc0202, Its only impossible cause you thing it is
#3344 [18:18] <ngc0202> Now, how is that possible? Pray tell
#3345 [18:18] <Skae> Someones upset ^ lol
#3346 [18:18] * SteadyNeurosion [SteadyNeurosion@notlogged] has joined #minecrafthelp
#3347 [18:19] * Lilsavkid10 [Lilsavkid10@notlogged] has joined #minecrafthelp
#3348 [18:19] <ngc0202> Skae, you should not have two routers unless you have a good reason to
#3349 [18:19] <mattym> ngc0202, You are using mods/addons/plugins they introduce a whole list of issues into the game, they can cause weird issues. Which is why we do not help people who use them
#3350 [18:20] <mattym> ngc0202, When ISP's started introducing modems that doubled as routers, it became very common to have a two router setup
#3351 [18:21] * Lilsavkid10 [Lilsavkid10@notlogged] has quit. (Client Quit)
#3352 [18:21] <ngc0202> Yes but you should not be leaving it that way
#3353 [18:21] <ngc0202> I came home from uni over thanksgiving break and my parents' network was set up that way too
#3354 [18:21] <mattym> THere is absolutely nothing wrong with it
#3355 [18:21] * Jademalo [Jademalo@notlogged] has quit. (Quit: Leaving)
#3356 [18:22] <ngc0202> The modem-router should be the only router, and the second one should be set as an Access Point (AP)
#3357 [18:22] <mattym> ngc0202, Again, just cause thats the way you feel, doesnt mean its the way it "should" be done
#3358 [18:22] <ngc0202> Name a single good reason why it should be left that way
#3359 [18:23] <mattym> ngc0202, Different network settups have different needs
#3360 [18:23] <ngc0202> I only said that if he has no reason to have two, then he shouldn't
#3361 [18:23] <ngc0202> If he has a reason then so be it
#3362 [18:23] <ngc0202> I'm trying to offer advice
#3363 [18:23] <mattym> Having multiple LAN's in one home/network
#3364 [18:24] <Skae> Are you arguing over whether or not setting up double routers are a good idea or not
#3365 [18:24] <Skae> err Debating
#3366 [18:24] <mattym> Skae, Doesnt matter, have you figured out if you are set up that way or not?
#3367 [18:24] <Skae> Trying to figure that out
#3368 [18:24] <mattym> Skae, Cause if you are that page i linked should help you set it up
#3369 [18:26] <Skae> I downloaded a program that was supposed to detect it and it said i only have 1
#3370 [18:27] <ngc0202> Sigh
#3371 [18:27] <Skae> well. Give me a moment
#3372 [18:27] <Skae> Ill go find out by asking the people who live here lol
#3373 [18:28] <SteadyNeurosion> Hey, is there anyone here that can un-spam-filter my most recent post? Nobody's responding in the Forums chatroom.
#3374 [18:28] <mattym> SteadyNeurosion, This is not forum support
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#3377 [18:32] <Skae> Alrighty im back. We DO have 2 routers, although one of them is being used purely as a switch, so that we are able to connect Ethernet cables to the rest of the appliances within the house.
#3378 [18:33] <Skae> the first one is the main one, which is a modem+router combo, and the second one.. im not exactly sure what it is other than being told the wifi is turned off on it and its being used as a switch.
#3379 [18:35] * BandrBinTariq [BandrBinTariq@notlogged] has joined #minecrafthelp
#3380 [18:36] <BandrBinTariq> i need help
#3381 [18:36] <Skae> Hello
#3382 [18:36] <BandrBinTariq> Hi
#3383 [18:36] <Skae> Whats up
#3384 [18:36] <mattym> Skae, Di you still have the link i sent?
#3385 [18:36] <sharpy> can anyone help me i can't get into any of my saves
#3386 [18:36] <Skae> I dont, could you relink it?
#3387 [18:37] <mattym> Skae, Follow these instructions in addition to or along with the normal port forwarding stuff http://portforward.com/help/doublerouterportforwarding.htm
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#3390 [18:39] <BandrBinTariq> My Proplem is i cant to open minecraft he tell me like that (update graphics Driver) what i do please i have this proplem from maybe 2 or 1 years and i love minecraft please i need to fix this proplem
#3391 [18:40] <BandrBinTariq> Hello Any one here ?
#3392 [18:40] <Skae> One moment
#3393 [18:41] <BandrBinTariq> ok
#3394 [18:41] * Monark2015 [Monark2015@notlogged] has quit. (Ping timeout: 204 seconds)
#3395 [18:45] <BandrBinTariq> i play minecraft from 2012 but in last 2014 i dont know what is happend please i want Help i want to play minecraft again
#3396 [18:45] <mattym> BandrBinTariq, Do you have the link to your dxdiag report? If so please post the link in this chat.
#3397 [18:46] * Zach [Zach@notlogged] has joined #minecrafthelp
#3398 [18:46] * Zach is now known as Guest14456
#3399 [18:47] <Guest14456> ever time i start up minecraft it says it crashed
#3400 [18:48] <Skae> you tried running as admin?
#3401 [18:48] <Guest14456> i need help to make it not crash and it just started to happen when i just got the windows 10 update
#3402 [18:49] * Lilsavkid10 [Lilsavkid10@notlogged] has joined #minecrafthelp
#3403 [18:50] <Guest14456> so whats your advice on helping me?:)
#3404 [18:50] * Flo_Wrekin [Flo_Wrekin@notlogged] has joined #minecrafthelp
#3405 [18:51] <mattym> ??> Guest14456 launcher/crash-log
#3406 [18:51] <Absol> Guest14456: We need to see your crash log, which appears after a crash.
#3407 [18:51] <Absol> Guest14456: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3408 [18:51] <BandrBinTariq> mattym. From Where i get dxdiag link ?
#3409 [18:52] <Lilsavkid10> my minecraft is not working for some reason it says there is some thing wrong with graphics
#3410 [18:52] * raphael [raphael@notlogged] has joined #minecrafthelp
#3411 [18:53] <mattym> ??> BandrBinTariq win/dxdiag
#3412 [18:53] <Absol> BandrBinTariq: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3413 [18:53] <mattym> Lilsavkid10, Do you have the link to your dxdiag report? If so please post the link in this chat.
#3414 [18:53] <Guest14456> ------------------ System Information ------------------ Time of this report: 1/10/2016, 19:31:00 Machine name: ZACKATTACK Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.151029-1700) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Inspiron 3542 BIOS: A03
#3415 [18:53] <Lilsavkid10> yes
#3416 [18:53] <mattym> Guest14456, Follow the instructions
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#3418 [18:53] <Guest14456> so i still have no clue what to do
#3419 [18:54] <Skae> ooooh a Dell Inspirion...I hated those laptops
#3420 [18:54] <Lilsavkid10> http://paste.ubuntu.com/14464706/plain/
#3421 [18:54] <Flo_Wrekin> Hello I have been having problems with my mojang/minecraft account. I was trying to play a minecraft server (Pc) When it said: "Fail login :Restart game." When I restart my minecraft (Exit launcher) It kick me out of my account. When I try login back in it wont let me. So i went and restarted my mojang/minecraft password. When i reset my password it still won't let me login in. I tried doing the reset password thing like 20 times now but
#3422 [18:55] * fanny [fanny@notlogged] has joined #minecrafthelp
#3423 [18:55] <mattym> Lilsavkid10, One moment
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#3425 [18:56] <mattym> Flo_Wrekin, What is the error message you get when tring to log into the launcher
#3426 [18:57] <Flo_Wrekin> "Sorry but ur username or password is incorrect! Please try again. If u need help try the 'forgot password link. (InvalidCredentialsException:Invalid credentials)
#3427 [18:58] <mattym> ??> Flo_Wrekin login/throttle
#3428 [18:58] <Absol> Flo_Wrekin: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3429 [18:58] <Absol> Flo_Wrekin: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3430 [18:58] * Lilsavkid10 [Lilsavkid10@notlogged] has quit. (Ping timeout: 204 seconds)
#3431 [18:58] * Guest14456 [Guest14456@notlogged] has quit. (Quit: Web client closed)
#3432 [18:58] <Flo_Wrekin> wow.... So that means someone has been trying to login?
#3433 [18:58] <Flo_Wrekin> Ok thank you guys/Gal!
#3434 [18:59] <BandrBinTariq> mattym are this is the link ? http://paste.ubuntu.com/14465075/
#3435 [18:59] * Tmancrafter [Tmancrafter@notlogged] has joined #minecrafthelp
#3436 [18:59] <mattym> BandrBinTariq, Yes, however that computer does not meet the minumum requirements for the game.
#3437 [19:00] <Tmancrafter> I keep getting an error. Telling me about pixels and i need to upgrade my grafics card. well i up graded my grafics card to a geforce gt 740 and it is still telling me to the same thing. the monitor is up and showing. but i am clueless why its not working?
#3438 [19:00] <BandrBinTariq> mattym that mean i cant open minecraft again ??
#3439 [19:01] * wolfman66664 [wolfman66664@notlogged] has joined #minecrafthelp
#3440 [19:01] <mattym> BandrBinTariq, Not on that computer
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#3442 [19:02] <Skae> Alright, Matt, im still having trouble. I have the logins for both of the routers, what do i do thus far? Your link didnt help unfortunately
#3443 [19:02] <BandrBinTariq> mattym do you have any Solution to open minecraft in this computer
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#3445 [19:03] <Tmancrafter> sitting on standby for help let me know when one can help me
#3446 [19:03] <mattym> BandrBinTariq, Upgrade it
#3447 [19:03] <mattym> Tmancrafter, Do you have the link to your dxdiag report? If so please post the link in this chat.
#3448 [19:03] <Tmancrafter> its a long report give me a sec to copy and paste it
#3449 [19:04] <BandrBinTariq> mattym how ??
#3450 [19:04] <Tmancrafter> i will be back its telling me to reboot my computer then i will try again if not i will be back.
#3451 [19:04] <mattym> BandrBinTariq, Go out an purchase newer hardware or a newer comptuer
#3452 [19:05] <mattym> BandrBinTariq, That computer does not meet any of the requirements
#3453 [19:05] <BandrBinTariq> mattym ok thanks for Attempt <33
#3454 [19:05] <BandrBinTariq> See ya
#3455 [19:06] * BandrBinTariq [BandrBinTariq@notlogged] has quit. (Quit: Web client closed)
#3456 [19:06] <McCult> Hello! I recently attempted to claim my free download of the Windows 10 beta but the Microsoft store application kept crashing when I attempted to download it. I asked MS for help and their support told me to run a sfc scan then restart my computer. I have since done that, and now, when I attempt to claim my free copy of the Win10 Beta, the site claims I have already claimed the download...which I have not, seeing as thoug
#3457 [19:06] <mattym> McCult, Log into the Windows Store app with the Microsoft account or email address you entered when trying to redeem it before
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#3460 [19:08] <McCult> @mattym Ok, I have done that.
#3461 [19:08] * Tmancrafter [Tmancrafter@notlogged] has quit. (Ping timeout: 204 seconds)
#3462 [19:08] <Skae> Matt, you free?
#3463 [19:09] <mattym> McCult, Check the Store Page for Minecraft Windows 10 Edition, it should have the otpion for you to download/install it
#3464 [19:09] <mattym> Skae, Any luck?
#3465 [19:09] <Skae> No unfortunately
#3466 [19:09] <Skae> I have the logins and everything to both of the routers, but as for port forwarding them, your link didnt help me much
#3467 [19:10] <mattym> Skae, The instructions are in the lower part
#3468 [19:10] <McCult> skidoosh, that worked
#3469 [19:10] <mattym> Skae, You will need to change to numbers there to the ones on your setup
#3470 [19:10] <McCult> tyvm mattym
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#3472 [18:53] <Skae> So do i need to port forward the first router to the second one, and the second one to my IP or...?
#3473 [18:54] <mattym> One is a modem/router combo?
#3474 [18:54] <Skae> First one is, yes
#3475 [18:55] <mattym> Skae, The firs one should port forward port 25565 to whatever the IP of the other router is, normally you can find this by looking at the DHCP Client List in the first router, it should like the other router and the IP it gives it
#3476 [18:56] <mattym> Skae, Then if you have no reset or undone the settings in the second router, you should already be set there
#3477 [19:00] * sharpy [sharpy@notlogged] has joined #minecrafthelp
#3478 [19:01] <Skae> How do i port forward 25565 to the second router? Put 25565 in the first box of the port forwarding and the IP of the second in the next box?
#3479 [19:01] * xylalovespizza [xylalovespizza@notlogged] has joined #minecrafthelp
#3480 [19:02] <mattym> Skae, Each routers port forwarding interface is different so i have no clue
#3481 [19:02] <sharpy> can someone help me i can't get into any of my saves
#3482 [19:03] <mattym> sharpy, How so?
#3483 [19:04] <xylalovespizza> Hi! I can't play minecraft on my computer because something with the driver, Then it told me to run to see if there was any problems. Their wasn't. So I followed more instructions to get this http://paste.ubuntu.com/14465252/
#3484 [19:05] <sharpy> when i go into minecraft and click into my new pixelmon save it starts building terrain then stops responding then closes its selve
#3485 [19:05] <mattym> xylalovespizza, Can you check the instructions again, make sure to copy the FULL dxdiag report over ot the paste site
#3486 [19:05] <mattym> ??> sharpy mods
#3487 [19:05] <xylalovespizza> sure
#3488 [19:05] <Absol> sharpy: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3489 [19:05] <Absol> sharpy: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3490 [19:06] <sharpy> k thanks dudes
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#3492 [19:12] <xylalovespizza> http://paste.ubuntu.com/14465331/
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#3508 [19:39] <Caz> if i am trying to run minecrft on a windows 10 computer should i get the windows 10 version or just the normal version because it keeps crashing on my laptop
#3509 [19:39] * Maximuss5 [Maximuss5@notlogged] has joined #minecrafthelp
#3510 [19:40] <mattym> ??> Caz launcher/crash-log
#3511 [19:40] <Absol> Caz: We need to see your crash log, which appears after a crash.
#3512 [19:40] * omegapie [omegapie@notlogged] has joined #minecrafthelp
#3513 [19:40] <Absol> Caz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#3516 [19:40] <Skae> How annoying lol..
#3517 [19:41] <Skae> Matt, you here?
#3518 [19:42] * Abram [Abram@notlogged] has joined #minecrafthelp
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#3520 [19:43] <mattym> Skae, Yes
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#3522 [19:44] <Abram> I am trying to buy Minecraft on the official site but everytime I type in the credit card info it says it is invalid even though I have the card right here and I am not mistyping anything and it is not expired. Please help.
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#3526 [19:45] <Skae> For the first router, what do i need to do? Im in the port forwarding for it, and its got Start and End port, do i put the second router's IP in there?
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#3528 [19:45] <omegapie> hey guys i need some help.. my minecraft game launcer wont update for some reason and comes up with a message saying "unable to update minecraft game launcher. I have system restored, reinstalled minecraft, and deleted the .minecraft folder and reinstalled. What certain things am i missing? Is it a firewall because i disabled that too and i still couldnt download. Please help.
#3529 [19:46] <mattym> Skae, Start and End should both be 25565
#3530 [19:46] * Max_ [Max_@notlogged] has joined #minecrafthelp
#3531 [19:46] <Skae> Alright. And for the second one?
#3532 [19:46] <mattym> omegapie, Do you have any antivirus software installed?
#3533 [19:47] <omegapie> i have ccleaner
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#3535 [19:47] <Max_> How do I get the r key to work in Battlegear?
#3536 [19:48] <omegapie> actually i did analyze my computer after playing minecraft, and a few hours later the minecraft application just couldnt update the game launcher
#3537 [19:48] <omegapie> i used cccleaner to analyze my comp btw
#3538 [19:49] <mattym> omegapie, What is the exact error you get?
#3539 [19:49] <mattym> ??> Max_ mods
#3540 [19:49] <Absol> Max_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3541 [19:49] <Absol> Max_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#3544 [19:50] <Max_> Ah ok thanks. Just can't find any solution but lots seem to have had the issue
#3545 [19:50] <omegapie> ok so 2 messages pop up. First its the "unable to update minecraft game launcher" then after 1 millisecond another slide pops up showing a frozen download bar for the minecraft game launcher
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#3549 [19:51] <mattym> ??> omegapie tools/hjt
#3550 [19:51] <Absol> omegapie: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3551 [19:51] <Absol> omegapie: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3552 [19:51] <omegapie> and sadly i cannot contact minecraft help for now, since my transaction id is lost
#3553 [19:51] <mattym> omegapie, Can you do the instructions Absol sent
#3554 [19:51] * luismer [luismer@notlogged] has joined #minecrafthelp
#3555 [19:51] <omegapie> ugh yeah sure thing
#3556 [19:51] * luismer [luismer@notlogged] has quit. (Client Quit)
#3557 [19:51] <Skae> What do i do with the second router, Matt?
#3558 [19:52] * Max_ [Max_@notlogged] has quit. (Quit: Web client closed)
#3559 [19:53] * Spirit_pact [Spirit_pact@notlogged] has joined #minecrafthelp
#3560 [19:53] <mattym> Skae, If you have not changed it since earlier, it should not need any further editiing
#3561 [19:53] <omegapie> can i take pictures of it?
#3562 [19:53] <Skae> i never touched the second router in the beginning, only the first one
#3563 [19:54] <omegapie> of the log files? it wont let the application access the hosts file if thats ok and i cant copy these
#3564 [19:55] <mattym> Skae, The one you edited earlier should have been left alone
#3565 [19:55] <omegapie> is there anythin else i can do?
#3566 [19:56] <mattym> omegapie, Its ok if it cant access hosts, thats normal
#3567 [19:56] <mattym> omegapie, But you should be able to do the rest
#3568 [19:56] <mattym> omegapie, Its very unlikely a pic will cover it all
#3569 [19:57] <mattym> Skae, Which router is the computer that is gonna be the server plugged into?
#3570 [19:57] <omegapie> matt i have done it
#3571 [19:57] <mattym> omegapie, Then i need the link/url of the paste page
#3572 [19:58] <omegapie> http://paste.ubuntu.com/14465668/
#3573 [19:58] <omegapie> sorry im a bit new to this
#3574 [19:58] <omegapie> i sent twice
#3575 [19:59] <mattym> omegapie, Ok one moment
#3576 [19:59] <Skae> The first router, mattym
#3577 [19:59] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#3578 [19:59] <Skae> I didnt change anything within them
#3579 [20:00] <mattym> Skae, And is that router plugged into the other router, or is it connected to the internet itself
#3580 [20:01] <omegapie> matt did yo uget it?
#3581 [20:01] <mattym> omegapie, Yes, im looking it over
#3582 [20:02] <mattym> omegapie, And you are getting either a failed to update launcher message, or hang up on the launcher downloading files?
#3583 [20:03] <omegapie> yes
#3584 [20:03] <omegapie> well both
#3585 [20:03] <omegapie> they both always come up
#3586 [20:03] <mattym> ??> omegapie av/adwcleaner
#3587 [20:03] <Absol> omegapie: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#3588 [20:03] <Absol> omegapie: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#3589 [20:03] <mattym> omegapie, Try downloading and running the tool Absol linked according to the instructions
#3590 [20:05] <omegapie> will do
#3591 [20:05] * celmore [celmore@notlogged] has joined #minecrafthelp
#3592 [20:05] <omegapie> i will be back in a few minutes
#3593 [20:06] <celmore> How do you find an abandoned mineshaft?
#3594 [20:06] <mattym> celmore, Luck
#3595 [20:06] <Andrio> By digging a hole in the right place
#3596 [20:07] * vatvsgaming [vatvsgaming@notlogged] has joined #minecrafthelp
#3597 [20:07] <Skae> sorry Mattym, yes it is directly plugged into the other router.
#3598 [20:07] <celmore> but Where?
#3599 [20:07] <Andrio> There are websites that can tell you where to dig though.
#3600 [20:07] <mattym> Skae, Then the one your server is plugged into should be forwarding the port for the computer that hosts the server
#3601 [20:08] <mattym> Skae, The router that they are all plugged into needs to forward the port for the other router
#3602 [20:08] <Andrio> celmore: http://chunkbase.com/apps/mineshaft-finder
#3603 [20:09] <ngc0202> However that's cheating!
#3604 [20:09] <ngc0202> And unfun!
#3605 [20:10] <Andrio> Then don't use it.
#3606 [20:10] <omegapie> matt and absol. does the scan take a long time?
#3607 [20:10] * celmore [celmore@notlogged] has quit. (Ping timeout: 204 seconds)
#3608 [19:53] <mattym> omegapie, Depends
#3609 [19:54] * minecraft1977 [minecraft1977@notlogged] has joined #minecrafthelp
#3610 [19:55] <Skae> Matt..that was legit the most confusing thing ive ever read lol
#3611 [19:55] <mattym> Skae, Yeah this is why i sent you that link
#3612 [19:56] <vatvsgaming> hi i have a problem. When connecting to a sever i have a message pop-up that says java.lang.nullpointerexception message how to fix this
#3613 [19:56] <mattym> vatvsgaming, Is that the full text of the error?
#3614 [19:56] <minecraft1977> i can;t buy minecraft for mac i am try to buy it but it say the card info is
#3615 [19:56] <minecraft1977> i can;t buy minecraft for mac i am try to buy it but it say the card info is
#3616 [19:57] * minecraft1977 [minecraft1977@notlogged] has left #minecrafthelp
#3617 [19:57] <mattym> Skae, Ok from now on here it is
#3618 [19:58] <vatvsgaming> yeah thats all
#3619 [19:58] <mattym> Skae, The router that is connected to the internet outside, thats Router 1
#3620 [19:58] <Skae> Yup
#3621 [19:58] * omegapie_ [omegapie_@notlogged] has joined #minecrafthelp
#3622 [19:58] <mattym> Skae, The router that is connected between router one and your server, is router 3
#3623 [19:58] <omegapie_> absol and matt i have done it
#3624 [19:58] <mattym> err 2
#3625 [19:58] * omegapie [omegapie@notlogged] has quit. (Ping timeout: 204 seconds)
#3626 [19:59] <Skae> Gotcha
#3627 [19:59] <mattym> Skae, Router 1 needs to forward the port to router 2's IP
#3628 [19:59] <vatvsgaming> so what do i d od
#3629 [19:59] <mattym> Skae, That would be the IP that router 1 assigns to 2
#3630 [20:00] <mattym> Skae, You can find that when you are logged into router 1's interface, it should have something like a DHCP Client List somewhere, or Connected Devices
#3631 [20:00] <vatvsgaming> how to fix java.lang.nullpointerexception
#3632 [20:00] <Skae> ahh alright. one sec
#3633 [20:01] <mattym> Skae, Once that is done, you need to double check that router 2 is forwarding to the server PC's internal IP that router 2 has assigned it
#3634 [20:01] <ngc0202> what threw that, vatvsgaming?
#3635 [20:01] <ngc0202> a plugin?
#3636 [20:01] <mattym> Skae, They should all be doing port 25565
#3637 [20:01] <vatvsgaming> what do u mean by threw like what server
#3638 [20:02] <ngc0202> It should say in the full error message
#3639 [20:02] <mattym> omegapie_, You did the cleaning and restart yes?
#3640 [20:02] <Skae> So router 2 needs to have a port forward as well for 25565?
#3641 [20:02] <mattym> ngc0202, It only saying that is normal
#3642 [20:02] <vatvsgaming> oh ok one sec
#3643 [20:02] <omegapie_> yes
#3644 [20:03] <mattym> ??> vatvsgaming tools/hjt
#3645 [20:03] <Absol> vatvsgaming: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3646 [20:03] <Absol> vatvsgaming: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3647 [20:03] <mattym> vatvsgaming, Can you do the instructions Absol sent
#3648 [20:03] <ngc0202> yeah?
#3649 [20:03] <mattym> omegapie_, Try Minecraft again
#3650 [20:03] <omegapie_> nothing
#3651 [20:03] <mattym> ngc0202, Yes in many cases, usually a program blocking it from accessing the network fully
#3652 [20:04] <mattym> omegapie_, Same error/s
#3653 [20:04] <omegapie_> yes
#3654 [20:04] <mattym> Skae, Yes, they both need to forward the same port number
#3655 [20:04] <mattym> Skae, The only difference is what IP they are doing it on
#3656 [20:05] <ngc0202> interesting
#3657 [20:05] <vatvsgaming> it says internal exception: java.lang.NullPointerException
#3658 [20:05] <mattym> Skae, Router 2 should be doing it to the server comptuers internal IP 10.0.0.4 if it hasnt changed
#3659 [20:05] * pedro [pedro@notlogged] has joined #minecrafthelp
#3660 [20:05] <mattym> Skae, And router 1 should be forwarding the IP of Router 2, which you will need to find out
#3661 [20:06] * Zia0571 [Zia0571@notlogged] has joined #minecrafthelp
#3662 [20:06] <mattym> vatvsgaming, Do the instructions Absol sent
#3663 [20:06] <vatvsgaming> where do i find these Absol instructions
#3664 [20:07] <mattym> ??> vatvsgaming tools/hjt
#3665 [20:07] <Absol> vatvsgaming: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3666 [20:07] <Absol> vatvsgaming: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3667 [20:07] <mattym> vatvsgaming, Those^
#3668 [20:07] * Zia0571 [Zia0571@notlogged] has quit. (Client Quit)
#3669 [20:07] <vatvsgaming> thanks
#3670 [20:07] <Skae> Forgive me, how do i port forward the IP?
#3671 [20:09] * pedro [pedro@notlogged] has quit. (Client Quit)
#3672 [20:09] <omegapie_> matt and absool i have done what you asked
#3673 [20:10] <omegapie_> im not sure if i deleted something important in the past that may have affected the outcome
#3674 [20:10] <mattym> omegapie_, Nothing else in the report should have been causing that error
#3675 [20:10] <mattym> ??> omegapie_ win/reinst
#3676 [20:10] <Absol> omegapie_: You may need to reinstall the locally installed files that Minecraft puts into place.
#3677 [20:10] <Absol> omegapie_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3678 [20:10] <mattym> omegapie_, Try the info Absol just sent
#3679 [20:11] <vatvsgaming> matt and absol i have upload th elog to th elink now what
#3680 [20:11] <mattym> omegapie_, That should force it to redownload everything
#3681 [20:11] <mattym> omegapie_, If it cant download it, then there is a more serious issue that cannot be diagnosed here
#3682 [20:11] <mattym> vatvsgaming, I need the link
#3683 [20:12] <vatvsgaming> i cant find it
#3684 [20:13] <vatvsgaming> which link is ti
#3685 [20:13] <mattym> vatvsgaming, After you paste your info onto the site and hit the Paste button, it should take you to a new page
#3686 [20:13] <mattym> vatvsgaming, You need to copy the address/url of that page
#3687 [20:14] <Skae> Poor Matt.. lol
#3688 [20:14] <Skae> I appreciate you helping us all out o7
#3689 [20:14] <omegapie_> man, matt and absol thank you for your time
#3690 [20:14] <vatvsgaming> ok here sorry for the lack of knowledge http://paste.ubuntu.com/14465843/
#3691 [20:15] <omegapie_> it turned out that i have failed
#3692 [20:15] <omegapie_> is there a difference if i did minecraft.exe
#3693 [20:15] <omegapie_> instead of other launchers
#3694 [20:17] <mattym> omegapie_, What do you mean
#3695 [20:17] <mattym> vatvsgaming, Ok one moment
#3696 [20:18] * tidejustturned [tidejustturned@notlogged] has joined #minecrafthelp
#3697 [20:18] <Skae> Hey matt, what was that CTPC? term you used for the port forwarding in IP?
#3698 [20:18] <mattym> Skae, That has nothing to do with that
#3699 [20:18] <Skae> oh
#3700 [20:18] <mattym> Skae, DHCP
#3701 [20:19] <Skae> Oooooh alright i found that within Connect Devices
#3702 [20:19] <omegapie_> will it make a difference if i download the different launcehrs?
#3703 [20:19] <mattym> Skae, The router should either have a DHCP list, or list of connected devices
#3704 [20:19] <Skae> "DHCP/Reserved IP"
#3705 [20:19] <Skae> we've got Online and Offline Devices listed for Router 1.
#3706 [20:19] <mattym> omegapie_, Wont make a difference with the official launchers, we do not support 3rd party launchers at all, so no idea there
#3707 [20:20] <omegapie_> 1 more question man
#3708 [20:20] <omegapie_> from what you have seen, i should be fine?
#3709 [20:20] <mattym> Skae, It should be the device with the name of the router or something like that
#3710 [20:20] <mattym> omegapie_, Yes, from what i am able to diagnose remotely
#3711 [20:21] <mattym> vatvsgaming, Uninstall Panda antivirus, its crap
#3712 [20:21] <mattym> vatvsgaming, Do a complete uninstall of that program, then restart the computer
#3713 [20:21] <vatvsgaming> is it really
#3714 [20:21] <mattym> vatvsgaming, After that use a different one
#3715 [20:21] <mattym> ??> vatvsgaming av/avast
#3716 [20:21] <Absol> vatvsgaming: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#3717 [20:22] <mattym> vatvsgaming, We reccomend Avast! ^
#3718 [20:22] <vatvsgaming> wow i paid a good amount of money for it
#3719 [20:24] <vatvsgaming> Oh ande how to install mods for minecraft i forgot how to
#3720 [20:24] <Skae> Alright i found Router 2 under the connected Devices for Router 1. Now what?
#3721 [20:26] <mattym> vatvsgaming, We dont help with mods
#3722 [20:26] <tidejustturned> Does anyone have any idea why my login email and password for minecraft don't work even though i reset my password twice? I keep getting Error! Unknown e-mail address or password.
#3723 [20:27] <mattym> Skae, In router 1's settings, you need to port forward Port25565 to the IP you found for router 2
#3724 [20:28] <mattym> tidejustturned, Do you get the same error on the website?
#3725 [20:28] <Skae> Alright. How would i do that?
#3726 [20:28] <tidejustturned> yep, both the website and the launcher
#3727 [20:29] <mattym> Skae, Somewhere in router 1, you should find a similar option you did on the other, a place you are able to put in both the port and IP you want it forwarded on
#3728 [20:29] <mattym> ??> tidejustturned login/throttle
#3729 [20:29] <Absol> tidejustturned: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3730 [20:29] <Absol> tidejustturned: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3731 [20:31] <vatvsgaming> ok so i have to uninstall panda and then get the avast anti virus right
#3732 [20:32] * tidejustturned [tidejustturned@notlogged] has quit. (Quit: Web client closed)
#3733 [20:32] <Skae> Matt, would it be something like : http://prntscr.com/9olfna ?
#3734 [20:32] <mattym> vatvsgaming, Make sure you install panda and restart the computer before you do the Avast install tho
#3735 [20:33] <mattym> Skae, Shouldnt be under triggering, can you get me a screenshot of the menu/options on that router
#3736 [20:34] <vatvsgaming> ok
#3737 [20:34] <vatvsgaming> cool thanks
#3738 [20:35] <vatvsgaming> have a good day mattym
#3739 [20:35] * vatvsgaming [vatvsgaming@notlogged] has quit. (Quit: Web client closed)
#3740 [20:35] <Skae> http://prntscr.com/9olgbv Matt
#3741 [20:36] <ngc0202> Skae: Advanced -> Port Forwarding
#3742 [20:36] <ngc0202> right above Port Triggering
#3743 [20:37] <Skae> That doesnt let me do Ips
#3744 [20:37] <ngc0202> Server IP address?
#3745 [20:38] <ngc0202> It even lets you select from connected devices
#3746 [20:39] <Skae> That i understand, im sending the port 25565 from router 1 to router 2.
#3747 [20:39] <Skae> Then.. from router 2...to my pc? lol x.x I dont see the point in this lol
#3748 [20:40] <ngc0202> Basically the routers are blocking connections over ports, and you're poking holes in that to allow server data to go back and forth
#3749 [20:40] <ngc0202> So there you're selecting your second router
#3750 [20:41] <ngc0202> Unless your PC is connected to router 1 instead of router 2, which I thought you said earlier
#3751 [20:42] <Skae> Mhm. My PC is connected to Router 1.
#3752 [20:42] <mattym> Skae, Thats not what you said earlier, twice even
#3753 [20:42] * coolchick [coolchick@notlogged] has joined #minecrafthelp
#3754 [20:43] <Skae> I dont remember saying anything different o.o....
#3755 [20:43] <Skae> Ahahaha maybe i did. Im sorry lol. Was this all pointless?
#3756 [20:43] <ngc0202> Just use your PC's IP there instead
#3757 [20:44] <Skae> where
#3758 [20:44] <ngc0202> In the port forwarding box
#3759 [20:44] * coolchick [coolchick@notlogged] has quit. (Client Quit)
#3760 [20:45] <ngc0202> You should be able to select it from a list by clicking the CONNECTED DEVICE button under where it says "Select a device to add IPv4 and IPv6 address", above the 'save' and 'cancel'
#3761 [20:46] <ngc0202> If that's not there send a screenshot
#3762 [20:46] <ngc0202> But I'm pretty sure we have the same router
#3763 [20:47] <mattym> Only way it would/should not have that option is ive your server explicitly forbids running servers on it
#3764 [20:48] <mattym> if*
#3765 [20:48] <ngc0202> and if that's the case, give comcast an angry phone call
#3766 [20:50] <Skae> Ive gotten it to work before LOL. Alright so im in Port Forwarding again. What am i looking for?
#3767 [20:50] <mattym> Skae, Screenshot of the part you are currently on
#3768 [20:51] <Skae> http://prntscr.com/9oljau only thing it gives me for Port Forwarding
#3769 [20:51] <ngc0202> oh you don't have ipv6 enabled
#3770 [20:51] <ngc0202> that's why we're different
#3771 [20:51] <Skae> the page before that is : http://prntscr.com/9oljgk
#3772 [20:51] <ngc0202> yeah so just enter in the last octet of your PC's IP
#3773 [20:51] <Skae> do i need that enabled? o.o
#3774 [20:51] <ngc0202> oh
#3775 [20:52] <ngc0202> Yes enabled
#3776 [20:52] <ngc0202> What's your PC's IP?
#3777 [20:52] <Skae> how do i enable ipv6?
#3778 [20:52] <ngc0202> You don't need to
#3779 [20:52] <ngc0202> I'm sorry I misunderstood
#3780 [20:52] <mattym> Skae, And are you sure 10.0.0.4 is the IP for the server machine?
#3781 [20:52] <Skae> And yeah, cmd told me so lol
#3782 [20:52] <ngc0202> I thought you meant port forwarding
#3783 [20:52] <mattym> ok
#3784 [20:53] <ngc0202> well in that case it looks good
#3785 [20:53] <Skae> http://prntscr.com/9oljt2 ^^
#3786 [20:53] <mattym> Skae, Yeah, save those settings, start the server.
#3787 [20:53] <ngc0202> Is the server running?
#3788 [20:53] <Skae> Alrighty. One sec
#3789 [20:53] * Dom_ [Dom_@notlogged] has joined #minecrafthelp
#3790 [20:54] <Skae> Okay server's running
#3791 [20:54] <mattym> .m 107.2.200.105
#3792 [20:54] <PangeaBot> 107.2.200.105 doesn't seem to be a valid server address! (Name or service not known)
#3793 [20:54] <Skae> Still didnt work
#3794 [20:54] * Dom_ [Dom_@notlogged] has quit. (Client Quit)
#3795 [20:54] <Skae> Pff..llol
#3796 [20:54] <mattym> Skae, Is the server itself giving any errors?
#3797 [20:54] <mattym> Skae, are you still able to connect to it locally
#3798 [20:55] <Skae> http://prntscr.com/9olkdt is what the server gives me
#3799 [20:55] <Skae> ill check to see if ican locally enter
#3800 [20:56] <ngc0202> Well that's the problem I'd say
#3801 [20:57] <mattym> Skae, Are you running the server via a Batch file or just by doube clicking?
#3802 [20:57] <Skae> yes, i can enter locally
#3803 [20:57] <mattym> Skae, Also are you using the .exe server or .jar
#3804 [20:58] <Skae> a batch file...i am use a ...i think jar file. It says Executable Jar File. Minecraft_server1.8.9
#3805 [20:58] <Skae> oh ignore the bit with "a batch file" lol
#3806 [20:59] <mattym> Skae, So you are just double clicking the server file?
#3807 [20:59] <Skae> mhm
#3808 [21:00] <mattym> Skae, Try making a batch file to start it, the instructions should be on the wiki page
#3809 [21:00] <ngc0202> http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server#Creating_a_.bat_file_to_store_the_commands
#3810 [21:00] <mattym> Skae, You may also need to look up how to add Java to your PATH variable to do so properly
#3811 [21:01] <Skae> What will this do?
#3812 [21:01] <ngc0202> It'll run the server from the command prompt
#3813 [21:02] <ngc0202> Just to test it you could also just paste that into the cmd and run it, but you'd want a batch file if you're gonna do it regularly
#3814 [21:03] <Skae> This gives me a line of code, do i just put that into the launcher?
#3815 [21:03] <Skae> or into like a folder..thing?
#3816 [21:03] <ngc0202> it goes into a file
#3817 [21:03] <mattym> Ugg someone removed the info on how to make a batch file
#3818 [21:03] <ngc0202> Create a new file and paste that in, you can use like notepad
#3819 [21:03] <mattym> Skae, Make a text file in the folder where the server files are
#3820 [21:04] <ngc0202> then save the file as run_server.bat
#3821 [21:04] <Skae> alright
#3822 [21:04] <mattym> Skae, Edit the text file to unclude the line/s of code
#3823 [21:04] <mattym> Skae, Then Save As, set it to all types, then name it whatever you want, it just needs to end in .bat
#3824 [21:06] <Skae> http://prntscr.com/9olnjl like this?
#3825 [21:06] * Gray-Gardens [Gray-Gardens@notlogged] has joined #minecrafthelp
#3826 [21:07] <ngc0202> Looks good
#3827 [21:07] * Gray-Gardens [Gray-Gardens@notlogged] has quit. (Client Quit)
#3828 [21:07] <ngc0202> The icon should now be different, and you can double click it to run
#3829 [21:08] <mattym> Skae, If the icon is still the notepad
#3830 [21:08] <Skae> It says its saved as a Text Document although i put .bat at the end of the name
#3831 [21:08] <mattym> Skae, Make sure you open it, do File, Save As, then find the drop down next to Save as type, and change to to All Files
#3832 [21:09] <mattym> Skae, And save it as whatever.bat
#3833 [21:09] <Skae> ok
#3834 [21:09] <Skae> oh there it goes
#3835 [21:10] <ngc0202> Any errors this time when you run it?
#3836 [21:10] <Skae> http://prntscr.com/9olokm sorry about the red text
#3837 [21:10] <Skae> err markings i guess
#3838 [20:52] <mattym> Skae, You need to change the text of the file
#3839 [20:53] <mattym> Skae, minecraft_server.jar needs to be replaced with the name on your current server jar
#3840 [20:53] * Acarii|Away is now known as Acarii
#3841 [20:53] <Skae> the server.. executable jar file?
#3842 [20:53] <ngc0202> Also your name is there
#3843 [20:54] <mattym> Skae, Yes
#3844 [20:54] <Skae> It needs to be the name of my server? uhhm i forget what that is lol. one sec
#3845 [20:54] <mattym> Skae, and that batch file needs to be in the same folder as it
#3846 [20:54] <mattym> Skae, No
#3847 [20:54] <mattym> it needs to be whatever the file name is on the jar you have
#3848 [20:55] <Skae> the batch file?
#3849 [20:55] <ngc0202> the jar file
#3850 [20:56] <mattym> Skae, Inside the batch file
#3851 [20:56] <Skae> ohmygod LOL. http://prntscr.com/9olpfk this is what i got .-.
#3852 [20:56] <Skae> Im sorry, im a visual person
#3853 [20:56] <ngc0202> I would just rename the jar file to minecraft_server
#3854 [20:56] <mattym> Skae, You need to replace minecraft_server.jar to minecraft_server.1.8.9.jar
#3855 [20:57] <ngc0202> Or do that in the contents of the batch file
#3856 [20:57] <Skae> Isnt it already? the one under eula?
#3857 [20:57] <mattym> Skae, It has the version number as well
#3858 [20:57] <mattym> Skae, You need to include that in the batch file
#3859 [20:58] <mattym> Skae, Or do as ngc0202 said, and rename the one in the folder to just minecraft_server.jar
#3860 [20:59] <Skae> So which one am i changing the name of? the jar file or the batch?
#3861 [21:01] * iDrop100kBandz [iDrop100kBandz@notlogged] has joined #minecrafthelp
#3862 [21:01] * iDrop100kBandz [iDrop100kBandz@notlogged] has quit. (Client Quit)
#3863 [21:05] <Skae> Alright so i need to change the name of the jar file, which is http://prntscr.com/9olr2n this one, to... ?
#3864 [21:07] <ngc0202> to minecraft_server.jar
#3865 [21:07] * KindOne [KindOne@notlogged] has joined #minecrafthelp
#3866 [21:08] <Skae> alright. and now?
#3867 [21:08] <ngc0202> run the bat
#3868 [21:09] <Skae> same error, "Error: Unable to access jarfile minecraft_server.jar"
#3869 [21:11] <ngc0202> mm try renaming it to just minecraft_server
#3870 [21:11] <ngc0202> I think it might have ended up being minecraft_server.jar.jar
#3871 [21:11] <Skae> Worked
#3872 [21:11] <ngc0202> cool
#3873 [21:11] <Skae> Or at least i got something different
#3874 [21:11] <Skae> o.ob
#3875 [21:11] <Skae> Next?
#3876 [21:12] <ngc0202> Did you get an error?
#3877 [21:12] <Skae> No
#3878 [21:12] <ngc0202> So the server is up?
#3879 [21:12] <Skae> That i know of o.o Ill load up minecraft to check lol
#3880 [21:13] * GreeDee [GreeDee@notlogged] has joined #minecrafthelp
#3881 [21:15] <Skae> yeah the server is up
#3882 [21:17] * Maxis_ [Maxis_@notlogged] has joined #minecrafthelp
#3883 [21:18] <Skae> Welcome back Maxis :)
#3884 [21:19] <ngc0202> .m 107.2.200.105
#3885 [21:19] <PangeaBot> 107.2.200.105 doesn't seem to be a valid server address! (Name or service not known)
#3886 [21:19] <ngc0202> hmm, something seems to be wrong still
#3887 [21:21] <mattym> Skae, Windows Firewall turned off on the server? Or if not off have acceptions for Java and Minecraft been allowed?
#3888 [21:22] * Maxis [Maxis@notlogged] has quit. (Ping timeout: 190 seconds)
#3889 [21:22] <Skae> How would i check that?
#3890 [21:22] <mattym> Skae, Or are there any other antivirus/firewall programs installed on the server PC
#3891 [21:23] <Skae> I have avast
#3892 [21:23] <mattym> Skae, In Windows go to the Control Panel, then find the entry for Windows Firewall or just Firewall
#3893 [21:24] <Skae> Got it
#3894 [21:24] <mattym> Skae, Open that up, if its on, find the option to turn it off for now, then restart the server
#3895 [21:24] <Skae> mmk its turned off
#3896 [21:25] <mattym> was it?
#3897 [21:25] <mattym> Skae, Or did you change it now
#3898 [21:25] * ghhf [ghhf@notlogged] has joined #minecrafthelp
#3899 [21:26] * ghhf [ghhf@notlogged] has quit. (Client Quit)
#3900 [21:26] <Skae> Its turned off now
#3901 [21:26] <Skae> It was turned on before you asked me to turn it off
#3902 [21:26] <mattym> Skae, Ok restart the server, let me when its started
#3903 [21:26] <Skae> Its open
#3904 [21:26] <mattym> .m 107.2.200.105
#3905 [21:26] <PangeaBot> 107.2.200.105 is up with 0/20 players and a latency of 156.862ms, running 1.8.9 (47), with an MOTD of "14A Minecraft Server".
#3906 [21:26] <Skae> hah.
#3907 [21:26] <mattym> Skae, There we go
#3908 [21:26] <Skae> go figure.
#3909 [21:26] <mattym> Skae, Ok stop the server
#3910 [21:27] <Skae> ok stopped it
#3911 [21:27] <mattym> Skae, Go back into Windows Firewall and turn it back on
#3912 [21:27] <Skae> okay ,its back on
#3913 [21:27] <mattym> Skae, Then look for the option that says something like Allow Programs of Features to bypass the firewall
#3914 [21:27] <mattym> Skae, It may say Apps or Features
#3915 [21:28] <mattym> Skae, Let me know when you get that opened
#3916 [21:28] * cobain [cobain@notlogged] has joined #minecrafthelp
#3917 [21:28] <Skae> Got it
#3918 [21:28] <mattym> Skae, Ok in that list find any mention of Java and/or Minecraft and check all the boxes next to them, then save/close it and restart the server
#3919 [21:30] <Skae> mmmk restarting
#3920 [21:30] * cobain [cobain@notlogged] has quit. (Client Quit)
#3921 [21:30] <mattym> Skae, Let me know when its on
#3922 [21:31] <Skae> Its on
#3923 [21:31] <mattym> .m 107.2.200.105
#3924 [21:31] <PangeaBot> 107.2.200.105 is up with 0/20 players and a latency of 158.809ms, running 1.8.9 (47), with an MOTD of "14A Minecraft Server".
#3925 [21:31] <mattym> Ok looks good
#3926 [21:31] <mattym> Skae, Just give your friends the external IP which is 107.2.200.105
#3927 [21:31] <Skae> So my guild members need to put that 107 ec- got it
#3928 [21:31] <mattym> Skae, And they should be able to connect
#3929 [21:31] <Skae> Much appreciated for the help
#3930 [21:32] <Skae> Ahahah longest customer service ive had in awhile,but im happy its resolved
#3931 [21:33] <nyvia> This isn't customer service lmao
#3932 [21:33] <Skae> Close enough to it
#3933 [21:34] * Mossy [Mossy@notlogged] has joined #minecrafthelp
#3934 [21:35] <Skae> Last question, matt
#3935 [21:36] <mattym> Shoot
#3936 [21:36] <Skae> Is there a way to restrict random people joining the server?
#3937 [21:36] <mattym> Skae, Check the minecraft wiki article on server commands
#3938 [21:36] <mattym> Skae, You can enable the whitelist
#3939 [21:37] <mattym> Skae, This means that you will also need to add the username of any person you want on, to the whitelist
#3940 [21:37] <Skae> sounds good, thanks :)
#3941 [21:38] <Mossy> Hey, I'm on a Windows 8 computer trying to install 1.8.9 on the 'new' launcher that doesn't need java, but it keeps saying that 'Had local file but it was the wrong size'. I've tried using the java version but java doesn't install.
#3942 [21:38] <mattym> ??> Mossy launcher/crash-log
#3943 [21:38] <Absol> Mossy: We need to see your crash log, which appears after a crash.
#3944 [21:38] <Absol> Mossy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3945 [21:38] <mattym> Mossy, Follow the instructions from Absol
#3946 [21:38] <Mossy> Okay
#3947 [21:38] <mattym> Mossy, Get me the crash log or info from whatever screen its putting up
#3948 [21:40] <Skae> matt, what does http://prntscr.com/9olwxl mean?
#3949 [21:40] <mattym> Skae, It means the server is starving for resources
#3950 [21:41] <mattym> Skae, Im guessing you are running the game on the same computer?
#3951 [21:41] <Skae> Ohgod. How do i feed it? And yeah
#3952 [21:41] <mattym> Skae, By not playing and running the server on the same PC
#3953 [21:41] <Skae> I got a Sony VAIO. would it be too much work to put the server on the laptop?
#3954 [21:41] <mattym> Skae, Nothing you can do to help that if you are trying to do both on one
#3955 [21:41] <Mossy> http://paste.ubuntu.com/14466385/ Did it work?
#3956 [21:41] <Skae> I never use the vaio lol
#3957 [21:41] * BackStabber154 [BackStabber154@notlogged] has joined #minecrafthelp
#3958 [21:42] <mattym> Skae, Depends on the stats of the laptop
#3959 [21:42] <mattym> Mossy, Page is loading, one moment
#3960 [21:42] <Mossy> Okay, thank you. ^^'
#3961 [21:44] <mattym> ??> Mossy tools/hjt
#3962 [21:44] <Absol> Mossy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3963 [21:44] <Absol> Mossy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3964 [21:44] <mattym> Mossy, Can you do the new info Absol sent
#3965 [21:44] <BackStabber154> my minecraft is glitched it dosent throw stuff out and then it throws out then comes back later i cant do most of the controls llike hover and right click its been like that ever since i bought it so can i have any help
#3966 [21:45] <Mossy> Yeah it might take a bit to download
#3967 [21:45] <mattym> Skae, And if you do run the server on the laptop, you will need to change the port forward settings, just the part for the internal ip for the laptop
#3968 [21:45] <mattym> Mossy, Do you have very slow internet?
#3969 [21:45] <mattym> BackStabber154, What?
#3970 [21:46] <BackStabber154> who me?
#3971 [21:46] <Mossy> Not super slow, but not super fast
#3972 [21:46] <Mossy> It's decent
#3973 [21:46] <mattym> BackStabber154, Please describe the issue a little more clearl
#3974 [21:46] <BackStabber154> who me
#3975 [21:47] <mattym> Mossy, While you are doing the other instructions or waiting for the file to download, go to speedtest.net run a speedtest then get me the sharable results link
#3976 [21:47] <mattym> BackStabber154, If you see your name at the start of the sentance, then yes
#3977 [21:47] <Skae> Is there a way i can show you the vaio's stats?
#3978 [21:47] <Mossy> Okay
#3979 [21:48] <mattym> ??> Skae win/dxdiag
#3980 [21:48] <Absol> Skae: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3981 [21:48] <mattym> Skae, Do the info Absol sent on the Vaio
#3982 [21:50] <Mossy> http://paste.ubuntu.com/14466424/ HijackThis log
#3983 [21:50] <mattym> Mossy, Ok i see the issue
#3984 [21:50] <mattym> ??> Mossy av/mcafee/uninstall
#3985 [21:50] <Absol> Mossy: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#3986 [21:50] <Skae> okay just gonna type out the url : pasta.ubuntu.com/14466431/
#3987 [21:50] <Skae> ew that failed
#3988 [21:50] <mattym> Mossy, Use the tool Absol linked to remove McAfee, its is known to cause this issue, and the only fix is removal
#3989 [21:50] <Skae> LOL PASTA
#3990 [21:51] <mattym> Skae, Its fine
#3991 [21:51] <BackStabber154> ok it glitches and it always when i throw stuff out on the ground i throw it out and u cant see it disapears and i dont know and i can do certain control like shift and right click and i can at more stuff when i take stuff out when i craft and i have to grab and go out and grab and go out and do it over and over and over till i run out
#3992 [21:51] <Skae> Im so tired i meant Paste xD
#3993 [21:51] <Mossy> Okay
#3994 [21:51] * Insurgence [Insurgence@notlogged] has joined #minecrafthelp
#3995 [21:51] <Skae> paste.ubuntu.com/14466431/
#3996 [21:51] <Skae> idek
#3997 [21:51] <mattym> Skae, That should do better than trying to play and host on the same pc
#3998 [21:52] <BackStabber154> any suggestions
#3999 [21:52] <mattym> Skae, Just remember if you set the server up on the laptop, find its internal IP and change that in the Port forward settings
#4000 [21:52] <Skae> okay
#4001 [21:52] <Insurgence> Hey there! I need help recovering my account, i wrote support twice and haven't heard back.
#4002 [21:52] * mateus [mateus@notlogged] has joined #minecrafthelp
#4003 [21:53] <mattym> ??> BackStabber154 win/reinst
#4004 [21:53] <Absol> BackStabber154: You may need to reinstall the locally installed files that Minecraft puts into place.
#4005 [21:53] <Absol> BackStabber154: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#4006 [21:53] <mattym> BackStabber154, try the info Absol sent
#4007 [21:53] <mattym> Insurgence, did you include the Transaction-ID in the support form
#4008 [21:53] * Bullet12 [Bullet12@notlogged] has joined #minecrafthelp
#4009 [21:53] <Insurgence> There is no transaction ID.
#4010 [21:53] <mattym> ??> Insurgence mojang/email
#4011 [21:53] <Absol> Insurgence: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4012 [21:53] <Absol> Insurgence: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#4013 [21:53] <mattym> Insurgence, Did you fill out the form Absol linked?
#4014 [21:54] <Skae> Do i also need to move all the Minecraft files onto the Vaio?
#4015 [21:54] <mattym> Skae, Have can just move the server folder over
#4016 [21:54] <Bullet12> Trying to get Minecraft to work, but I keep getting the "Pixel Format Not Accelerated" error. I've looked at updating my drivers, but everything appears up to date. Any advice? http://paste.ubuntu.com/14466440/
#4017 [21:54] <mattym> Skae, Make sure the Vaio has its Java updated, and check its Windwos Firewall as well, do the same settings
#4018 [21:54] <mattym> Skae, You dont need the minecraft game files themselves if you just want it to be the server
#4019 [21:55] <mattym> Bullet12, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#4020 [21:55] <Mossy> Also, I got the Speedtest now. If you still want it, here it is; http://www.speedtest.net/my-result/4986155209
#4021 [21:55] <BackStabber154> so every file other that save
#4022 [21:56] <mattym> BackStabber154, Yes
#4023 [21:56] <Insurgence> No, i will soon. The thing is, my brother wanted my account when i stopped playing a few months ago. I then let him, he tried to change the email, and something happened where i accidentaly deleted the email for the change and i wasn't able to log in anymore sooo.
#4024 [21:56] <mattym> Mossy, In addition to the McAfee issue, that speed is very slow, and may cause issues with the game trying to download its files
#4025 [21:56] * shadowfox10 [shadowfox10@notlogged] has joined #minecrafthelp
#4026 [21:56] <shadowfox10> hi I need help
#4027 [21:57] <mattym> Insurgence, Fill in the form that was linked, make sure to include the Transaction-ID, the account support team will help you out
#4028 [21:57] <Bullet12> mattym, anything I should look out for in particular?
#4029 [21:57] <Mossy> Yeah, my brother-in-law mentioned that it was way slower than what we're paying for. My mother's calling the company tomorrow about it.
#4030 [21:57] <mattym> Insurgence, As the second link says, they have a backlog, so it may take a few days to get a reply
#4031 [21:57] <mattym> Mossy, If you have limited bandwith, you may have exeeded it, and then they lower the speed
#4032 [21:58] <mattym> Bullet12, What?
#4033 [21:58] <Mossy> No, we have unlimited.
#4034 [21:58] <Insurgence> I am aware, thanks. Although, i worte them two weeks ago, LOL
#4035 [21:58] <mattym> Mossy, Then you should call them for sure
#4036 [21:58] <Insurgence> wrote*
#4037 [21:58] <shadowfox10> I had to re start my computer and I payed with a prepay cared, I need a way to down load it again if I can.
#4038 [21:58] <Mossy> Mhm
#4039 [21:58] <mattym> Insurgence, They are/were currently up to stuff sent in Dec 29th as of Friday
#4040 [21:58] <mattym> Insurgence, They dont work weekends, so check the When Will I hear back link again tomorrow
#4041 [21:59] <Insurgence> Ok. Thanks.
#4042 [21:59] <mattym> shadowfox10, Go to minecraft.net/download
#4043 [21:59] * Insurgence [Insurgence@notlogged] has quit. (Quit: Web client closed)
#4044 [21:59] <mattym> shadowfox10, Download the appropriate version, and then log into it
#4045 [21:59] <Skae> The vaio says it cant open the .jar file. How do i help?
#4046 [21:59] <shadowfox10> ok thanks Mattym
#4047 [21:59] <Bullet12> Sorry-- I'm expecting you to read my mind. As far as updating my graphics hardware, is there anything I should look for in particular?
#4048 [21:59] <mattym> Skae, Did you make sure to install the latest full java on it
#4049 [21:59] * mateus [mateus@notlogged] has quit. (Quit: Web client closed)
#4050 [22:00] <Skae> Ill check for that, thanks
#4051 [22:00] <mattym> ??> Skae java/8
#4052 [22:00] <mattym> ??> Skae java/1.8
#4053 [22:00] <Absol> Skae: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#4054 [22:00] <mattym> Skae, Get the correct one from the link ^
#4055 [22:00] * BackStabber154 [BackStabber154@notlogged] has quit. (Quit: Web client closed)
#4056 [22:00] <Bullet12> mattym, Sorry-- I'm expecting you to read my mind. As far as updating my graphics hardware, is there anything I should look for in particular?
#4057 [22:01] <shadowfox10> how do I start it?
#4058 [22:01] <mattym> Bullet12, To be honest, with the hardware you have, I dont think you will find any compatable graphics cards for Win10 that will work on that hardware
#4059 [22:01] <mattym> Bullet12, You are looking at needing a whole new PC
#4060 [22:01] <Bullet12> mattym, ugh-- thanks!
#4061 [22:02] <Skae> How do i know which one to pick, matt?
#4062 [22:02] <mattym> shadowfox10, Download the installer for your OS, run the file, and let it insall, then log in with your account and play
#4063 [22:02] <Skae> Sorry for so many questions lol
#4064 [22:02] <mattym> Skae, One sec
#4065 [22:02] <Skae> np, tyt
#4066 [22:02] * Bullet12 [Bullet12@notlogged] has quit. (Quit: Web client closed)
#4067 [22:02] <Mossy> I have to restart my laptop for finish it, I will return shortly to let you know if it works. If it still doesn't, then I will try after we call the company.
#4068 [22:02] <shadowfox10> thanks but Mattym
#4069 [22:03] <mattym> Skae, You want the one named jre-8u66-windows-x64.exe
#4070 [22:03] <shadowfox10> but is you
#4071 [22:03] * Mossy [Mossy@notlogged] has quit. (Quit: Web client closed)
#4072 [22:04] <Skae> I dont see a jre, but i have jrk
#4073 [22:04] <Skae> oh
#4074 [22:04] <Skae> wait i think im on the wrong page on the vaio
#4075 [22:05] <Skae> Is it possible for me to download it on a thumbdrive on the PC and then put it on the vaio?
#4076 [22:05] <Skae> Or.. I can try to find this chat on the internet on the vaio but i dont know if theres a rule against doing that
#4077 [22:05] <mattym> Skae, You can moce ityea
#4078 [22:05] <mattym> move*
#4079 [22:09] <Skae> okay got it onto the vaio o/
#4080 [22:09] <Skae> Thanks again -shares my food-
#4081 [22:10] <Skae> Seems good. ill check to see if it works
#4082 [21:53] <Skae> Works well! Thanks Matt, i believe thats it
#4083 [21:53] <mattym> Ok
#4084 [21:54] <Skae> Id definately share some of my alcohol with you if i could, thanks again for all the help :)
#4085 [21:54] <Skae> enjoy your night
#4086 [21:56] * Skae [Skae@notlogged] has quit. (Quit: Web client closed)
#4087 [22:01] * _MrCameronBR_ [_MrCameronBR_@notlogged] has joined #minecrafthelp
#4088 [22:15] <ngc0202> mm, so I'm new to hoppers. Any idea why the middle one isn't pushing its contents to the one to the left of it? All the others work but I had to replace that one
#4089 [22:16] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 198 seconds)
#4090 [22:16] <Andrio> ngc0202, mm, can you show me a picture?
#4091 [22:17] <ngc0202> Oh, I forgot to link it :P http://imgur.com/HDD5HAT
#4092 [22:17] <ngc0202> Also check that URL ^^
#4093 [22:18] <Andrio> What's the red thing in the top right?
#4094 [22:18] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#4095 [22:19] <ngc0202> A furnace
#4096 [22:20] <Andrio> ah
#4097 [22:20] <Andrio> The left one isn't full, is it?
#4098 [22:21] <Andrio> And the middle one isn't receiving redstone power, is it? Those are the only causes I can think of
#4099 [22:22] <ngc0202> Ahh, it's receiving power
#4100 [22:24] <Andrio> Mm
#4101 [22:24] <ngc0202> Thanks
#4102 [22:24] <Andrio> No problem
#4103 [22:28] * laughing_piggy10 [laughing_piggy10@notlogged] has joined #minecrafthelp
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#4106 [22:34] <laughing_piggy10> I just purchased minecraft for Windows and it keeps crashing. Here is the link to my dx diag ... http://paste.ubuntu.com/14466730/ Please advise
#4107 [22:35] <mattym> laughing_piggy10, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#4108 [22:36] <laughing_piggy10> thank you
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#4111 [22:42] <Jmanistan> hey guys im having a bit of a problem
#4112 [22:43] <Jmanistan> you see i cant update the minecraft game launcher for some reason
#4113 [22:43] <Jmanistan> it was working fine like yesterday
#4114 [22:43] <Jmanistan> can anyone help?
#4115 [22:44] <mattym> Jmanistan, The info i gave you earlier still stands
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#4121 [22:48] <Mossy> Thank you guys so much, it actually worked just after uninstalling McAfee~!
#4122 [22:48] <Mossy> Took a few tries but its up now. ^^
#4123 [22:49] <mattym> Cool, Enjoy!
#4124 [22:49] <Mossy> Thank you soooo much~!
#4125 [22:49] <mattym> Mossy, Still call your ISP, speeds that low seem wrong
#4126 [22:49] <Mossy> Yeah we are
#4127 [22:50] <Mossy> Bye!
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#4132 [22:55] <aakash> i am not able to download minecraft onto my PC, so can anybody suggest me any link that I can use to download minecraft?
#4133 [22:55] * lut53 [lut53@notlogged] has joined #minecrafthelp
#4134 [22:56] <aakash> All the links that I try are not at all working
#4135 [22:57] <mattym> aakash, Are you unable to download the insaller itself, of is the installer unable to download the rest of the files?
#4136 [22:57] <aakash> so that is why I want someone to help me by suggesting me a good link.
#4137 [22:58] <lut53> i have an outdated video driver and when i went to update them using the intel driver update it said that "no drivers were detected for your product"
#4138 [22:58] * swdfsa [swdfsa@notlogged] has joined #minecrafthelp
#4139 [22:59] <mattym> lut53, Do you have the link to your dxdiag report? If so please post the link in this chat.
#4140 [22:59] <aakash> the installer gets downloaded and when i hit the play button it just goes blank
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#4142 [22:59] <lut53> http://paste.ubuntu.com/14466821/
#4143 [22:59] <aakash> and nothing happens
#4144 [22:59] <mattym> aakash, What antivirus do you have installed?
#4145 [22:59] <mattym> lut53, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#4146 [23:00] <aakash> i have installed Kaspersky
#4147 [23:00] <lut53> is it easy to downgrade
#4148 [23:00] <mattym> ??> lut53 av/kaspersky
#4149 [23:00] <Absol> lut53: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
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#4151 [23:00] <mattym> ??> aakash av/kaspersky
#4152 [23:00] <mattym> Opps
#4153 [23:00] <mattym> ??> aakash av/kaspersky
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#4155 [23:00] <mattym> ??> aakash av/kaspersky
#4156 [23:00] <Absol> aakash: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#4157 [23:00] <mattym> lut53, When did you do the Win 10 update?
#4158 [23:01] <lut53> awhie ago
#4159 [23:01] <mattym> lut53, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#4160 [23:01] <mattym> lut53, If you do not have that option, you will need to do a full reinstall of Windows 7
#4161 [23:02] <lut53> okay i will see what i can do thank you for your help!!!!
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#4165 [23:06] <shadowfox10> hay it is tell me that I have the dimo only and I payed for I had to fix my lap top what do I need to do?
#4166 [23:07] <mattym> shadowfox10, That usually means you are logged into the wrong mojang account
#4167 [23:07] <shadowfox10> no I am not I am useing mine
#4168 [23:07] <mattym> shadowfox10, What is your ingame username?
#4169 [23:07] <shadowfox10> you can check it shadowfox10
#4170 [23:08] <shadowfox10> shadowfox10
#4171 [23:08] <mattym> shadowfox10, And if you log in at account.mojang.com/me does it list that username under the "My Games" section
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#4173 [23:09] <drwood01> hi
#4174 [23:10] <shadowfox10> sighs no I had it before I fixed my lap top now it is not there
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#4176 [23:10] <shadowfox10> I payed with a prepayed card
#4177 [23:10] <mattym> shadowfox10, Then that is either not the account you own the game on, or you changed it to another account
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#4179 [22:52] <shadowfox10> no I am use the only one I have
#4180 [22:52] <mattym> ??> shadowfox10 mojang/email
#4181 [22:52] <Absol> shadowfox10: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4182 [22:52] <Absol> shadowfox10: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#4183 [22:52] <mattym> shadowfox10, Fill out the form Absol linked
#4184 [22:53] <shadowfox10> so you ca not help me
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#4186 [22:53] <mattym> shadowfox10, No, you will need to fill out that from and wait for a reply
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#4188 [22:57] <ryan_> My account was hacked when someone stole my paypal account a few years ago, but i didn't realize because i was just playing minecraft on my ps4 since i got it. but now i have a new gaming laptop and realized that my account had to have been hacked because i have no way to possibly get back on now and even having mojang email the usernames to associated accounts didn't work. i havent played minecraft on computer since before the migr
#4189 [22:58] <mattym> ??> ryan_ mojang/email
#4190 [22:58] <Absol> ryan_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4191 [22:58] <ryan_> I tried emailing mojang support about a week ago and still havent heard anything. Any suggestions?? I'd rather call but theres no number that i've been able to find that works
#4192 [22:58] <Absol> ryan_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#4193 [22:58] <mattym> ryan_, Fill out the form Absol linked
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#4195 [23:01] <ryan_> Any one know of a number i can call instead? I've bought minecraft for PC, PS3, Xbox, PS4, PsVita and IPhone.
#4196 [23:01] <mattym> ryan_, No number exists, you will need to fill out the form
#4197 [23:01] <ryan_> Already done a week ago
#4198 [23:02] <randyhamm> every time i try to play minecraft with my windows update on my laptop it will not play
#4199 [23:02] <randyhamm> http://paste.ubuntu.com/14466941/
#4200 [23:02] <mattym> ryan_, Read the second link Absol posted, they currenly have a backlog from the holidays
#4201 [23:02] <mattym> randyhamm, One moment
#4202 [23:03] <randyhamm> okay
#4203 [23:03] <mattym> randyhamm, First delete any copies of the minecraft.exe you have or shortcuts to it
#4204 [23:04] <mattym> randyhamm, Go to minecraft.net/download and dowload the Intaller that ends in .msi
#4205 [23:04] <mattym> randyhamm, Run that file and let it install Minecraft, if you have no Install option, choose repair
#4206 [23:04] <mattym> randyhamm, Once thats done try to start the game again, if you get the same error let me know
#4207 [23:05] <ryan_> alright, i will continue to wait i guess. Thanks anyways
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#4325 [23:37] <kyle> i need help
#4326 [23:37] * Anna [Anna@notlogged] has joined #minecrafthelp
#4327 [23:37] <kyle> Help please anna
#4328 [23:37] <mattym> ??> kyle ask
#4329 [23:37] <Absol> kyle: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#4330 [23:37] <Absol> kyle: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#4331 [23:37] <kyle> I have tried resetting my password but it will not work
#4332 [23:38] * GingerGeek [GingerGeek@notlogged] has joined #minecrafthelp
#4333 [23:38] <mattym> ??> kyle login/throttle
#4334 [23:38] <Absol> kyle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#4335 [23:38] <Absol> kyle: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#4336 [23:39] <kyle> Yes i have tried that
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#4339 [23:39] <kyle> But i cannot get the email/username to work.
#4340 [23:39] * TehSynapse-away [TehSynapse-away@notlogged] has joined #minecrafthelp
#4341 [23:39] <kyle> My account did get stolen over a year ago, And i am trying to either migrate it, Or reset it
#4342 [23:40] <kyle> But neither will work. I am hoping you guys can help.
#4343 [23:40] <mattym> kyle, YOu need to wait 3hours without attempting to log in, after that try to log in as you normally would
#4344 [23:40] <kyle> But i do not have my password.
#4345 [23:40] <mattym> kyle, If you get the error again, reset your passsword
#4346 [23:41] <kyle> The email confirmation does not come up
#4347 [23:42] <mattym> kyle, If you locked yourself out, it may not try it again after 3 hours without any log in attempts or trying to change it again
#4348 [23:42] <mattym> kyle, If you still have the same issue then, come back to the chat
#4349 [23:42] <kyle> Ok
#4350 [23:43] <kyle> So i wait 3 hours, Then afterward, I try to resend the confirmation email to reset my password?
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#4352 [23:44] <kyle> Is that correct?
#4353 [23:44] <mattym> kyle, Yes
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#4355 [23:44] <kyle> Ok thankyou.
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#4357 [23:45] <mattym> kyle, If you still get no email, come back to the chat for more info
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#4359 [23:45] <kyle> Ok
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#4361 [23:45] <kyle> Will you be on then to help?
#4362 [23:45] <mattym> Someone should be around if not me
#4363 [23:45] <kyle> ok
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