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#5 [00:06] <abafdadsfa> When I try to play my minecraft it tells me that I need to update my graphics card, but when I try to it says it is up to date. Can someone help me
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#7 [00:07] <abafdadsfa> can someone please help me
#8 [00:08] <webrosc> abafdadsfa, you have a dxdiag log link?
#9 [00:08] <Docter_OctoPus> Get a new computer
#10 [00:08] <abafdadsfa> yes
#11 [00:08] <webrosc> ??> Docter_OctoPus account/hacked
#12 [00:08] <Absol> Docter_OctoPus: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#13 [00:08] <Absol> Docter_OctoPus: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#14 [00:09] <abafdadsfa> http://paste.ubuntu.com/14514667/
#15 [00:10] <webrosc> abafdadsfa, yeah your computer is pretty old, try downloading and installing these drivers https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe- , though its possible it can't handle minecraft
#16 [00:11] <abafdadsfa> I have played it on this computer before, but I had to factory reset my computer
#17 [00:01] <webrosc> Docter_OctoPus, on the profil page of minecraft.net for me it shows the gift code i bought my friend ages ago
#18 [00:04] <Docter_OctoPus> I honestly don't think it was a gift code, 100% honest it was 5 years ago so i have no idea, i just know he bought two minecraft clients. I know this isn't indefinite proof but i do have a enjin account that shows that i've been a member since August of 2011, it has pictures of my account and my in game profile
#19 [00:06] <webrosc> an enjin account means nothing, you need the gift code, or even the email from the original purchase your friend made
#20 [00:08] <Docter_OctoPus> Is there any other way to request that info. Because once again i will restate, this was 5 years ago.
#21 [00:08] <webrosc> i have receipts from 10 years ago
#22 [00:08] <Docter_OctoPus> That wasn't my question
#23 [00:09] <webrosc> you NEED proof of purchase
#24 [00:09] <webrosc> and that is only via the giftcode, or the receipt emailed when the game was bought
#25 [00:12] <Docter_OctoPus> So basically i'm fucked because Microsoft doesn't care.
#26 [00:12] <Absol> Docter_OctoPus: Please keep it civil
#27 [00:13] <webrosc> microsoft doesn't care because Mojang are who you have to deal with
#28 [00:14] <webrosc> yes microsoft own Mojang, but minecraft is Mojangs game
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#31 [00:17] <Docter_OctoPus> Well sorry im trying to stay civil but it's insanely frustrating with how much time i put into this game and with how long i've had to for and basically if my friend can't find a transaction code from high school im basically screwed.
#32 [00:18] <Docter_OctoPus> Even with the card number of the card it was purchased on we couldn't get that code?
#33 [00:18] <webrosc> if a card was used then the company who took payment will have a copy of the receipt
#34 [00:19] <webrosc> but your friend will have to get that
#35 [00:19] <Docter_OctoPus> Ok so how could we contact mojang? I mean this was still mojang 5 years ago? We bought it off minecraft.net
#36 [00:20] <Docter_OctoPus> Or a bank statement?
#37 [00:21] <webrosc> as i said, if your friend did by a giftcode it will be listed on his profile page, if he however bought the full account then technically it is his account
#38 [00:21] <Docter_OctoPus> Where gift codes a thing 5 years ago?
#39 [00:22] <webrosc> possibly, have friend look on his account to check if it is listed
#40 [00:23] <webrosc> otherwise i think it would be skrill who dealt with payment
#41 [00:24] <webrosc> ??> Docter_OctoPus account/trans-id/skrill
#42 [00:24] <Absol> Docter_OctoPus: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#43 [00:24] <Absol> Docter_OctoPus: If you need to recover your transaction ID from this service, send an email to Skrill at help@skrill.com.
#44 [00:24] <webrosc> your friend would have to contact them
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#46 [00:29] <Docter_OctoPus> Ok would this still be considered a Skrill, i'm on skype with him and we are trying to figure this out, basically how i got the game is i made the account then when it got to the payment process he put in his card info, same thing?
#47 [00:31] <webrosc> then yes he should contact Skrill as it was his card used
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#49 [00:32] <Docter_OctoPus> Ok, so, we need to contact skrill, try to get a transaction I.D then email mojang to try to get my account back correct?
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#51 [00:32] <webrosc> correct
#52 [00:34] <Docter_OctoPus> Alright, thanks for your help Webrosc and Absol, sorry i got a little heated, not blaming it on you, its just a frustrating situation.
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#72 [01:37] <CamperPlay> hola
#73 [01:38] <CamperPlay> alguu
#74 [01:38] <CamperPlay> algun spanish
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#77 [01:53] <lucass96> holaa
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#89 [02:20] <DonneMoiUnCookie> Hi i have a big problem, my minecraft cant start, here a DxDiag pastebin Url: http://paste.ubuntu.com/14515102/
#90 [02:21] <Jackhammer567> Hi, minecraft says 'invalid credentials' despite me changing my password and rececking my email twice
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#96 [02:38] <Jackhammer567> ik im not supposed to ask but is anyone available to help? its been over 10 minutes since i asked thanks
#97 [02:39] <nyvia> Jackhammer567: this is a volunteer-run support channel. This isn't any of ours' jobs. If someone can help, they will. Be patient
#98 [02:40] <MRHTdog> i cant load up minecraft as its some thing to do with grafics
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#100 [02:43] <Jackhammer567> sorry nyvia
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#110 [03:01] <bigcountry> http://paste.ubuntu.com/14515216/
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#112 [03:01] <bigcountry> says pixel format not accelerated. please help if possible
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#116 [02:56] <Luc> I can join all servers except for 1 server and there stands cant resolve hostname im sure the ip is fine! My friends can join but i cant
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#118 [02:58] <Luc> I can join all servers except for 1 server and there stands cant resolve hostname im sure the ip is fine! My friends can join but i cant
#119 [02:58] <Luc> Is there anyone to help me?
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#139 [04:00] <mxtheking7> i cant join any severs
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#144 [03:52] <DiggiaRose212> http://paste.ubuntu.com/14515539/
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#146 [03:56] <henk_m> my computer pixel format is not accelerated and i finished with pasting the Dxdiag on ubuntu pastebin and i dont know what to do next (by the way i have windows 10)
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#149 [04:01] <janos> I just bought Minecraft at first the demo worked but now as i bought it, it does not work any more. I can't open or create a new world because it crashes. The crash report says: java.lang.IllegalStateException: failed to create a child event loop
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#151 [04:05] <janos> ---- Minecraft Crash Report ---- // This doesn't make any sense! Time: 1/16/16 10:20 AM Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoo
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#153 [04:06] <henk_m> my computer pixel format is not accelerated and i finished with pasting the Dxdiag on ubuntu pastebin and i dont know what to do next (by the way i have windows 10)
#154 [04:07] <henk_m> http://paste.ubuntu.com/14515506/
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#156 [04:07] <janos> Does anyone actually help here?
#157 [04:07] <janos> Does anyone actually help here?
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#162 [04:14] <janos> Noone actually helps great ...
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#167 [04:24] <Romyassassin1740> can someone help me? when i start minecraft it says: Your Graphics Drivers are outdated
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#169 [04:25] <Romyassassin1740> can someone help me? when i start minecraft it says: Your Graphics Drivers are outdated
#170 [04:25] <Romyassassin1740> can someone help me? when i start minecraft it says: Your Graphics Drivers are outdated
#171 [04:25] <Romyassassin1740> can someone help me? when i start minecraft it says: Your Graphics Drivers are outdated
#172 [04:25] <Romyassassin1740> can someone help me? when i start minecraft it says: Your Graphics Drivers are outdated
#173 [04:25] * Absol kicked Romyassassin1740 from #minecrafthelp (Reason: omyassassin1740 :Stop spamming)
#174 [04:25] <Milas> I can't change my password which I forgot
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#183 [04:33] <MechTank_> Hi - first time here so any help much appreciated - trying to get Minecraft working on my Son's Laptop - lenovo T400 - getting Pixel Firmat not Accelerated message and have gone through help without success? Thanks in advance
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#203 [06:04] <Diogo> http://paste.ubuntu.com/14515953/
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#205 [06:05] <Tim_> i keep getting disconnected to minecraft servers
#206 [06:05] <Tim_> https://gyazo.com/7e997c5817a42f91f3a4acee82684964
#207 [06:05] <Cogo2002> I Bought minecraft but I can't download it in my tablet. I'm from Italy. My tablet is Android. Thanks
#208 [06:06] <Tim_> https://gyazo.com/da6a61a7c2b27f1d6b59634ca079931a
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#210 [06:07] <Diogo> Alguem fala portugues?
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#223 [05:57] <jmpm3> I can't use my Account
#224 [05:58] <jmpm3> It says that my password or email is wrong and I know it is right.
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#226 [05:59] <jmpm3> I use my actual email and password but it won't work
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#230 [06:01] <jmpm3> So what should I do?
#231 [06:01] <jmpm3> Can someone please answer?
#232 [06:02] <jmpm3> What is this place anyway?
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#234 [06:02] <jmpm3> I don't think it's legit at all.
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#236 [06:04] <jmpm3> Why won't anyone answer me?
#237 [06:05] <Stqcked> http://paste.ubuntu.com/14516126/ I have some problems with minecraft i cant start it up it will just say an error has occured
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#239 [06:06] <jmpm3> My Mojang account isn't working, so please help me fix my account.
#240 [06:06] <Stqcked> http://paste.ubuntu.com/14516126/ I have some problems with minecraft i cant start it up it will just say an error has occured
#241 [06:06] <Stqcked> http://paste.ubuntu.com/14516126/ I have some problems with minecraft i cant start it up it will just say an error has occured
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#243 [06:07] <CottonFuzzyKitty> can anybody help me?
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#246 [06:08] <Dil> Hello
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#249 [06:08] <CottonFuzzyKitty> ihave i problem with my drivers
#250 [06:09] <CottonFuzzyKitty> it says that my drivers are not compitable with minecraft
#251 [06:10] <CottonFuzzyKitty> i have a link with my settings
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#254 [06:13] <Stqcked> @cottonfuzzykitty i have the same problem
#255 [06:13] * CottonFuzzyKitty [CottonFuzzyKitty@notlogged] has joined #minecrafthelp
#256 [06:13] <Stqcked> but no one wil answer here
#257 [06:14] * Fickdich2000 [Fickdich2000@notlogged] has joined #minecrafthelp
#258 [06:14] <CottonFuzzyKitty> I have a problem guys with my drivers. Minecarft says that my driver is not compitable with Minecraft..
#259 [06:15] * AlexanderMay [AlexanderMay@notlogged] has joined #minecrafthelp
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#265 [06:20] <mkbHwv> apa motd server 192.99.200.141:40918
#266 [06:21] <mkbHwv> what is motd server 192.99.200.14140918
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#273 [06:36] <Vhayn> Hello guys, I'm a modder and I would like to create a modded public server, so I made many changes to the game, is that okay?
#274 [06:37] <Guest58360> That's fine.
#275 [06:40] <Vhayn> Okay, thanks! Also I am using MCP to decrypt the game, but I don't want my changes to the game to be "stolen" by someone else, so I thought I could change the MCP reobfuscation scripts to include my new files. So, if I change the whole reobfuscation script with a home made, is this still okay?
#276 [06:41] <Guest58360> See: https://account.mojang.com/terms
#277 [06:43] <Guest58360> In short, modding is perfectly fine, as long as you make it clear that it's not from Mojang or approved by Mojang.
#278 [06:43] <Vhayn> Oh I see.
#279 [06:44] <Vhayn> So it's okay as long as I tell it somewhere not hidden
#280 [06:46] <Guest58360> Like, "Mod ABC, a minecraft mod", is fine. "Mojang's best mod pack - approved by Mojang Staff", or such, is not.
#281 [06:48] <Vhayn> Alright, thanks!
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#284 [06:54] * Cast0077 [Cast0077@notlogged] has quit. (Ping timeout: 189 seconds)
#285 [06:55] <nikica3> i can't play minecraft but i don't know why.
#286 [06:55] * eddieadkins [eddieadkins@notlogged] has joined #minecrafthelp
#287 [06:56] <eddieadkins> it says uh oh it seems like your game has crashed, it gave me a link i copied the instructions and then this is the site that came up,
#288 [06:57] <eddieadkins> when i presse dplay it gave me the option to fix problem, and after completing steps this is the web page i got
#289 [06:59] * nikica3 [nikica3@notlogged] has quit. (Ping timeout: 204 seconds)
#290 [06:59] <eddieadkins> any body got an idea?
#291 [07:02] <eddieadkins> .......?
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#293 [07:03] <eddieadkins> ???
#294 [07:03] * Maddy [Maddy@notlogged] has quit. (Client Quit)
#295 [07:03] <eddieadkins> ?/?????????????????
#296 [07:05] <eddieadkins> anone?
#297 [07:05] * MechTank_ [MechTank_@notlogged] has quit. (Ping timeout: 204 seconds)
#298 [07:06] <eddieadkins> please
#299 [07:11] <eddieadkins> ???
#300 [06:53] * emily [emily@notlogged] has joined #minecrafthelp
#301 [06:53] <eddieadkins> hi emily
#302 [06:54] * emily [emily@notlogged] has quit. (Client Quit)
#303 [06:54] * zeeshan1 [zeeshan1@notlogged] has joined #minecrafthelp
#304 [06:55] <eddieadkins> hi zeeshan
#305 [06:56] * zeeshan1 [zeeshan1@notlogged] has quit. (Client Quit)
#306 [07:00] <eddieadkins> http://paste.ubuntu.com/14516359/
#307 [07:01] <eddieadkins> my minecraft wont work but i dont really know why, i followed these instructions and this is the site it told me to tell you
#308 [07:02] <eddieadkins> please
#309 [07:03] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#310 [07:04] <eddieadkins> jjs999jjs any ideas?
#311 [07:05] <jjs999jjs> I just arrived
#312 [07:05] <eddieadkins> im paniking you see because i really wanna play but it wont let me
#313 [07:06] <jjs999jjs> whats up
#314 [07:07] <eddieadkins> as i press play on my minecraft, it says unable to play, press fix for more details, so i did, i copied all the steps it told me to do, and gave me this page and told me to send this link http://paste.ubuntu.com/14516359/
#315 [07:08] <jjs999jjs> then you need to await someone with the knowledge to assist you
#316 [07:08] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#317 [07:08] <eddieadkins> do you have an idea of how long thta could take?
#318 [07:09] <jjs999jjs> there is usually someone around, but I would nto know when they will be here sorry. But i am certain once someone comes they will be able to assist you
#319 [07:11] <eddieadkins> see ive helped loads of my friends with their minecraft and im really good at solving the problems, like i wish i could help people on this site but idk how to get invloved, but ive never come across something like this
#320 [07:11] <jjs999jjs> you play regularly on the same pc yes?
#321 [07:12] <eddieadkins> i play regulaly, but only 4-6 times on this PC as its new
#322 [07:12] <jjs999jjs> what has changed recently then?
#323 [07:12] <jjs999jjs> since the last time you played on it
#324 [07:13] <eddieadkins> nothing, as i pressed play that message came up
#325 [07:13] <jjs999jjs> did it update or anything ?
#326 [07:14] <eddieadkins> just randomly, ive tried clossing it down, nothing, i tried turning my pc off, nothing, and nope no update
#327 [07:14] <jjs999jjs> what if you tried an earlier version of minecraft does that work ?
#328 [07:15] <jjs999jjs> you know in profiles you can play an earlier version ?
#329 [07:15] <jjs999jjs> sorry i am not much help, might be better to wait for one of the volunteer guys
#330 [07:16] <eddieadkins> ive tried 1.7.2 that didnt work, and dont worry your doing your best and thats all that counts
#331 [07:17] <jjs999jjs> be patient and stay here, I am sure someone will be around soon
#332 [07:17] <jjs999jjs> and feel free to assist if anyone else comes in with an issue you think you can help with.
#333 [07:18] <eddieadkins> okay, its just taking ages lol and how do i assist because theres nobody asking/
#334 [07:18] <eddieadkins> ?
#335 [07:18] <jjs999jjs> once they come on they will see your messages :)
#336 [07:18] <eddieadkins> okay, and how do i help others in the mean time
#337 [07:19] <jjs999jjs> wait for people to come on here asking for help :)
#338 [07:19] <eddieadkins> okay thankyou
#339 [07:19] * azm [azm@notlogged] has joined #minecrafthelp
#340 [07:19] <eddieadkins> hi azm
#341 [07:20] * azm [azm@notlogged] has quit. (Client Quit)
#342 [07:20] <eddieadkins> okay?
#343 [07:20] <eddieadkins> lol
#344 [07:20] <eddieadkins> can anyone help please
#345 [07:23] <jjs999jjs> eddieadkins, just have the paste link ready when a volunteer comes online
#346 [07:24] <eddieadkins> okay so when i see someone come on just paste the link?
#347 [07:24] <jjs999jjs> not just anyone
#348 [07:24] <jjs999jjs> they will ask you
#349 [07:24] <jjs999jjs> for the link
#350 [07:25] <eddieadkins> okay
#351 [07:25] <jjs999jjs> people come on seeking help, no point giving them it :)
#352 [07:25] <eddieadkins> okay
#353 [07:26] <eddieadkins> abso1 can you help me/
#354 [07:26] <eddieadkins> ?
#355 [07:27] <jjs999jjs> Absol is the channel bot :0
#356 [07:27] <eddieadkins> oh
#357 [07:27] <eddieadkins> hahahhaha
#358 [07:28] <eddieadkins> been here for 40 mins
#359 [07:28] <jjs999jjs> aye its Saturday though :)
#360 [07:28] <eddieadkins> ik but quite long time
#361 [07:29] <eddieadkins> also nobodys asking for help
#362 [07:29] <jjs999jjs> aye its Saturday though :) <<<<
#363 [07:29] <eddieadkins> nobody on then?
#364 [07:30] <jjs999jjs> sometimes this place is busy busy busy
#365 [07:31] <eddieadkins> is it busy today?
#366 [07:31] <jjs999jjs> obviously not
#367 [07:31] <jjs999jjs> so far
#368 [07:32] <eddieadkins> so how comes im not getting served
#369 [07:32] * PLAYER_ [PLAYER_@notlogged] has joined #minecrafthelp
#370 [07:32] <jjs999jjs> no volunteers are here obviously
#371 [07:33] <eddieadkins> PLAYER_ are you here to help?
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#373 [07:33] <jjs999jjs> LOOL you have a way with you
#374 [07:33] <nyvia> This isn't a mojang-run customer service, you don't get served. If someone is around who can help, they will. Otherwise be patient
#375 [07:34] <eddieadkins> nyvia can u help me?
#376 [07:34] <nyvia> Probably not
#377 [07:34] <eddieadkins> and jjs999js in a good way?
#378 [07:34] <jjs999jjs> aye eddieadkins
#379 [07:35] <eddieadkins> damn okay
#380 [07:35] <eddieadkins> and yeah jjs999js?
#381 [07:35] <jjs999jjs> aye = yes
#382 [07:35] <eddieadkins> oh okay thanks
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#384 [07:38] <eddieadkins> can someone help pleas
#385 [07:38] * Periklis_Ntrekis [Periklis_Ntrekis@notlogged] has quit. (Ping timeout: 204 seconds)
#386 [07:40] <eddieadkins> ??????????????
#387 [07:43] <eddieadkins> please
#388 [07:46] <eddieadkins> anyone?
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#393 [07:51] <eddieadkins> cast0077 can u help me?
#394 [07:53] <eddieadkins> anyone need help? and can somepne help me?
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#396 [07:53] <eddieadkins> calvs can u help me?
#397 [07:53] * Owexz [Owexz@notlogged] has joined #minecrafthelp
#398 [07:53] <calvs> i need help too lol
#399 [07:53] <calvs> http://paste.ubuntu.com/14516891/
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#401 [07:55] <eddieadkins> calvs ill see what i can do
#402 [07:55] * calvs [calvs@notlogged] has joined #minecrafthelp
#403 [07:56] <calvs> anyone
#404 [07:56] <calvs> help
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#406 [07:56] <eddieadkins> can anyone help me
#407 [07:57] * Joel1809 [Joel1809@notlogged] has joined #minecrafthelp
#408 [07:57] <eddieadkins> been here for 1 hour
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#410 [07:57] <eddieadkins> any help please/
#411 [07:59] * selo [selo@notlogged] has joined #minecrafthelp
#412 [07:59] <eddieadkins> selo need help, or can u help?
#413 [07:59] <selo> I have an issue I can't log in to my account
#414 [08:00] <selo> I checked my username from mojang
#415 [08:00] <eddieadkins> okay have you got the correct email
#416 [08:00] <selo> yes
#417 [08:00] <selo> I know my username it was true
#418 [08:00] <eddieadkins> instead of using the username option use your email and password
#419 [08:00] <selo> I used the email one too
#420 [08:01] <eddieadkins> okay have you pressed forgotten password?
#421 [08:01] <selo> yes
#422 [08:01] <eddieadkins> and youve changed your password?
#423 [08:01] <selo> I reset my passport but in minecraft it says me passport is wrong
#424 [08:02] <eddieadkins> okay dont reset try changing, and passport or password?
#425 [08:02] <selo> password sorry
#426 [08:02] <eddieadkins> its okay, try changing it to something else
#427 [08:02] <selo> ok I'll
#428 [08:03] <eddieadkins> and if that dosent work try changing the email
#429 [08:03] <selo> ok
#430 [08:05] <eddieadkins> any luck?
#431 [08:05] <selo> There is only reset password section
#432 [08:05] <selo> No password change section
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#437 [08:07] <eddieadkins> okay so when you press reset password at the bottom in red it will say "request to change it" then follow the steps
#438 [08:08] <selo> ok
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#441 [08:09] <selo> so I will change my mail there for it
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#444 [08:09] <eddieadkins> yeah
#445 [08:09] <eddieadkins> can anyone hell me please?
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#447 [08:09] <BanditenTV> My help with my graphic driver
#448 [08:10] <BanditenTV> I need help with my driver
#449 [08:10] <Pyrrhaa> How can I change my email to my minecraft account because I accidentally deleted it so I need to move it to my new email.
#450 [08:11] * mmmmmm [mmmmmm@notlogged] has joined #minecrafthelp
#451 [07:52] <BanditenTV> my minecraft won't start anymore
#452 [07:52] <Pyrrhaa> Hello?
#453 [07:53] <selo> It says it denied
#454 [07:53] <Pyrrhaa> Yea
#455 [07:54] <Pyrrhaa> It says my email change is denied
#456 [07:54] <Pyrrhaa> I dont have access to my old email and I chose the option
#457 [07:54] <selo> I think there is a problem
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#462 [07:57] <Pyrrhaa> so how do I fix it
#463 [07:57] * FaLcon [FaLcon@notlogged] has joined #minecrafthelp
#464 [07:57] <MrLiink_> Oi, eu gostaria de saber como resolver o problema: pixel format not accelerated para windows10 32 bits. alguem me ajuda por favor!
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#469 [07:59] <BanditenTV> is there anyone, who can help me, with my graphic-driver problems
#470 [07:59] <Pyrrhaa> I can maybe help
#471 [07:59] <Pyrrhaa> What would your problem be?
#472 [08:00] <BanditenTV> minecraft won't start anymore
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#474 [08:01] <Pyrrhaa> Your launcher or when you click launch it wont start
#475 [08:01] <MrLiink_> eu tentei todas as formas que a mojang e minecrfat ofereciam pra resolver mas não deu
#476 [08:01] <MrLiink_> tipo ja tentei instalar drivers, e tudo mais
#477 [08:02] <MrLiink_> mas não abre meu minercraft
#478 [08:02] <MrLiink_> sempre da o mesmo erro
#479 [08:02] <BanditenTV> i can't log in with my password
#480 [08:03] <MrLiink_> eu logo com minha conta, mas são os drivers que são meu problema
#481 [08:04] <Pyrrhaa> So you do not know your password?
#482 [08:04] <MrLiink_> voce esta falando comigo ou com o outro
#483 [08:04] <MrLiink_> ?
#484 [08:04] <BanditenTV> i know my password, but minecraft won't start
#485 [08:05] <Pyrrhaa> Does it show the mojang logo then crash?
#486 [08:05] <Pyrrhaa> or it just doesnt atall
#487 [08:06] <BanditenTV> just doesn't atall
#488 [08:06] * dinnodal [dinnodal@notlogged] has joined #minecrafthelp
#489 [08:06] <dinnodal> hi guys is andiro here?
#490 [08:07] <dinnodal> *andro
#491 [08:07] <dinnodal> **andrio
#492 [08:08] <Pyrrhaa> Have you updated your drivers?
#493 [08:08] <Pyrrhaa> after you update your drivers restart your computer and try again
#494 [08:08] <dinnodal> after some investigation i discovered the email of the hacker who stole my acc, can you do something whith the hacker's email?
#495 [08:08] <BanditenTV> the graphic driver is my problem
#496 [08:08] * tigergut2 [tigergut2@notlogged] has quit. (Ping timeout: 204 seconds)
#497 [08:09] <Pyrrhaa> Or maybe you can try restarting your computer right now and see if that works
#498 [08:09] <Pyrrhaa> Dinnodal
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#501 [08:10] * minigamernl [minigamernl@notlogged] has joined #minecrafthelp
#502 [08:10] <Pyrrhaa> Try contacting mojang by email and show proof of purchase of the account with a transaction or a code @Dinnodal
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#504 [08:10] <dinnodal> @Pyrrhaa I contacted mojang, how can they give my acc back to me? they will "unmigrate" my account ie bring bact yo ligacy state, or they will send me the hacked acc ?
#505 [08:11] * Hegl [Hegl@notlogged] has joined #minecrafthelp
#506 [08:11] <Pyrrhaa> Well I don't work for mojang but I would suppose the would give your account back and you transfer it to your email
#507 [08:12] <dinnodal> ok
#508 [08:12] <dinnodal> thank you guys
#509 [08:12] <Pyrrhaa> Welcome
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#511 [08:12] <Pyrrhaa> Have a nice day
#512 [08:12] <dinnodal> you too
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#520 [08:19] <TygerPegasus> Hello? can anybody help me?
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#524 [08:21] <TygerPegasus> My minecraft won't open!! please help me.
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#533 [08:33] <ineedhelp> hello
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#538 [08:35] <sakkerroli> ˛/rolivilage
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#545 [08:46] <krists> hello can someone help me?
#546 [08:46] * selo [selo@notlogged] has joined #minecrafthelp
#547 [08:47] <selo> Is there any place that I can contact to mojang by mail?
#548 [08:48] * Guest58360 is now known as GreyVulpine
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#551 [08:51] <KuchePrinzessin> http://paste.ubuntu.com/14517481/
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#553 [08:51] <KuchePrinzessin> hello?
#554 [08:51] <GreyVulpine> KuchePrinzessin - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#555 [08:51] <selo> Is there any place that I can contact to mojang by mail?
#556 [08:51] <GreyVulpine> selo - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#558 [08:52] <selo> thx
#559 [08:53] <selo> there by your name does it means MC or real?
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#562 [08:53] <GreyVulpine> Real name.
#563 [08:53] <selo> ok
#564 [08:53] <Morrolan> Your MC username should be filled in further down the page.
#565 [08:53] <kxng> my game keeps crashing
#566 [08:53] <GreyVulpine> kxng - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#567 [08:54] <GameBoy29HD> Hello
#568 [08:54] <GreyVulpine> GameBoy29HD - Hello.
#569 [08:54] <GameBoy29HD> I have found a bug where i am in peaceful and a skeleton with no ai is standing next to me
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#572 [08:55] <GreyVulpine> That'll happen if the skeleton was spawned manually.
#573 [08:55] <GameBoy29HD> playing in 16w02a
#574 [08:55] <GameBoy29HD> No he wasn't spawned manually
#575 [08:55] <GreyVulpine> Bugs in snapshot releases are quite common.
#576 [08:55] <GameBoy29HD> Yes i just wanted to know how i can contact mojang to tell them about it
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#578 [08:56] <GreyVulpine> You can fill out a bug report here: https://bugs.mojang.com/browse/MC
#579 [08:56] <GreyVulpine> Which, looks like it's already been reported
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#592 [09:04] <jik> hola tengo un problema es que tengo un windows 10 y minecraft sale error si me pueden ayudar
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#597 [09:05] <GameBoy29HD> nick
#598 [09:06] <GameBoy29HD> fuck
#599 [09:06] <Absol> GameBoy29HD: Please keep it civil
#600 [09:06] <GameBoy29HD> Ok
#601 [09:06] <GameBoy29HD> sorry
#602 [09:06] <GameBoy29HD> fuck
#603 [09:06] * Absol kicked GameBoy29HD from #minecrafthelp (Reason: ameBoy29HD :Keep it civilized, you are just a human)
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#606 [09:06] <GameBoy29HD> Hey
#607 [09:06] <brenda> hola tengo un problema tengo windows 10 y minecraft me sale error ayusaa
#608 [09:06] <GameBoy29HD> Hey absol
#609 [09:07] <brenda> necesito ayuda
#610 [09:07] <brenda> "Necesito ayuda"?.
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#612 [09:08] <brenda> "Necesito ayuda" ?.
#613 [09:08] <brenda> "Necesito ayuda"?."Necesito ayuda"?.
#614 [09:08] <brenda> "Necesito ayuda"?.
#615 [09:08] <brenda> "Necesito ayuda"?.
#616 [09:08] * MeatyHobbertson [MeatyHobbertson@notlogged] has joined #minecrafthelp
#617 [09:08] <brenda> "Necesito ayuda"?.
#618 [09:08] <brenda> "Necesito ayuda"?.
#619 [09:08] * Absol kicked brenda from #minecrafthelp (Reason: renda :Stop spamming)
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#621 [09:09] <pink> "Necesito ayuda"?.
#622 [09:09] <pink> "Necesito ayuda"
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#624 [09:10] <pink> "Necesito ayuda"
#625 [09:10] <MeatyHobbertson> Well, I cant play minecraft because of "Pixel Format Not Accelerated"
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#630 [09:11] <pink> tengo windows 10 y me sale error
#631 [09:11] <pink> windows 10
#632 [08:52] <haywards6> Hi! i tried updating my driver so I could play minecraft on my laptop, and the auto detector didn't detect an update
#633 [08:52] <MeatyHobbertson> I just recently got a driver update, but then I started to not be able to play, and windows 10
#634 [08:53] <MeatyHobbertson> well, pc, not windows 10 version
#635 [08:53] <pink> ayuda
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#639 [08:54] <rataxD> hola ayudaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
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#641 [08:54] <rataxD> oink
#642 [08:54] <rataxD> pink
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#644 [08:55] <pink> que_
#645 [08:55] <rataxD> nada linda
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#651 [09:00] <Buster802> how do i port forward?
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#653 [09:01] <Buster802> i have tried for months now have not gotten anyware
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#655 [09:01] <Potato_Gamerod> i cant open minecraft because of my drivers. can someone help me? http://paste.ubuntu.com/14518020/
#656 [09:02] <Buster802> dose anyone here know how to port forward?
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#658 [09:03] <Potato_Gamerod> i cant open minecraft because of my drivers. can someone help me? http://paste.ubuntu.com/14518020/
#659 [09:03] <thijs> i bought windows 10 minecraft, but i cant join any servers
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#661 [09:04] <Buster802> thijs what server are you trying to join?
#662 [09:04] <Buster802> a pc server?
#663 [09:04] <thijs> yes
#664 [09:04] <Buster802> no that wont work
#665 [09:05] <thijs> i am on a windows 10 laptop
#666 [09:05] <Buster802> windows 10 minecraft can only connect to pe or a nother windows 10 minecraft
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#668 [09:05] <MeatyHobbertson> My drivers aren't working, I just got a new thing, Direct X, and then I couldn't play, here is the link http://paste.ubuntu.com/14517845/ I am playing pc and using a wwindows 10 laptop
#669 [09:05] <Buster802> its basicly pe on your laptop well it is
#670 [09:05] <thijs> so i cant join popular servers?
#671 [09:06] <Buster802> depends if you have a regular minecraft pc version
#672 [09:06] <Buster802> but i guess yess
#673 [09:07] <Buster802> you can join pe servers thogh
#674 [09:07] <thijs> i bought minecraft through the windows store
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#676 [09:08] <Buster802> it gets you windows 10 minecraft not normal minecraft sorry to say
#677 [09:08] <Buster802> and regular minecraft i just remembered crashes on windows 10
#678 [09:08] <MeatyHobbertson> My drivers aren't working, I just got a new thing, Direct X, and then I couldn't play, here is the link http://paste.ubuntu.com/14517845/ I am playing pc and using a wwindows 10 laptop can anyone help?
#679 [09:08] <thijs> so would i have to buy another version?
#680 [09:09] <Buster802> yes can you ask for your money back and downgrade to 7/8
#681 [09:09] <Buster802> meat windows 10 minecraft crashes on load
#682 [09:10] <MeatyHobbertson> I could use it just fine before...
#683 [09:10] <Buster802> did you upgrade since you last played or wer you on 10 while you wer earlyer
#684 [09:11] <MeatyHobbertson> It lags a bunch, but then stops so I can open it and play
#685 [09:11] <MeatyHobbertson> until i got mine-imator
#686 [09:11] <Buster802> i dont see how minimator would affect minecraft?
#687 [09:12] <Buster802> i used the program and my MC dident get affected
#688 [09:12] <Buster802> dose anyone here know how to port forward?
#689 [09:12] <MeatyHobbertson> It isn't that, it is just when I downloaded something my driver was supposed to get upgraded or whatever, but it seems to have downggraded
#690 [09:13] <Buster802> what did you download could it have been a virus
#691 [09:13] <MeatyHobbertson> Direct X by Microsoft
#692 [09:13] <Buster802> from microsoft.com?
#693 [09:14] <MeatyHobbertson> uhh, I think
#694 [09:14] <MeatyHobbertson> let me look at my history
#695 [09:14] <Buster802> llets hope it was and wasent a hacked virus version
#696 [09:16] <Buster802> so is it from microsoft.com?
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#699 [09:16] <MeatyHobbertson> uhh, I can't find the websote
#700 [09:17] <Buster802> do iether of you 2 know how to port forward?
#701 [09:17] <Buster802> did you reset your history?
#702 [09:17] <Buster802> or just cant find microsoft.com?
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#704 [09:17] <MeatyHobbertson> no, I still have stuff on here from 2014, when I got this
#705 [09:18] <Buster802> do you see any suspicious site URL
#706 [09:18] <Pheonix144> I cannot get minecraft to work and I dont know why
#707 [09:19] <Pheonix144> http://paste.ubuntu.com/14518788/
#708 [09:19] <MeatyHobbertson> nothing suspicious
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#710 [09:19] <MeatyHobbertson> I got the update link by the mine-imator thing
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#716 [09:21] <Buster802> i think it might be windos 10 that is messing with your minecraft it messed with my minecraft when i got it but i degraded bacj to 8.1
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#718 [09:21] <Buster802> want me to tell you how to go back to what you wer at?
#719 [09:22] <Buster802> keep in mind that any setings or things you downloaded after the upgrade forward will be removed and has it been over a month since you upgraded
#720 [09:23] <MeatyHobbertson> turns out, the certificate for it, by "Microsoft Corporation" ran out 2012...
#721 [09:23] <Buster802> o
#722 [09:23] <MeatyHobbertson> the file I got it from was dxwebsetup
#723 [09:24] <Buster802> i never heard of that it may be a virus (not that eaverything i dont know is :p)
#724 [09:24] <MeatyHobbertson> exactly
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#726 [09:25] <MeatyHobbertson> Well then, I should probably, just in case get rid of my file "Passwords" then...
#727 [09:26] <Buster802> this is really as far as i can go to help you if it is a virus just let your virus software do its thing start a scan
#728 [09:26] <Buster802> probobly a good idea]
#729 [09:26] <MeatyHobbertson> It ran out
#730 [09:26] <Buster802> make a stickynote
#731 [09:26] <MeatyHobbertson> ?
#732 [09:27] <Buster802> write your paswords on a sticknote or something
#733 [09:27] <MeatyHobbertson> good point, not like any of them work anymore, I have changed all of them :P
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#735 [09:28] <Buster802> good that is very good to do
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#739 [09:29] <Buster802> well this is as far as i can get you really try to ask a friend if they know of a good free/cheap virus protection software
#740 [09:31] <Buster802> or i can walk you throgh how to uninstall most of it
#741 [09:31] <MeatyHobbertson> sure!
#742 [09:31] <Buster802> go to the start menu
#743 [09:32] <MeatyHobbertson> ok
#744 [09:32] <Buster802> and search uninstall a program
#745 [09:33] <MeatyHobbertson> I got change or remove a program, ok
#746 [09:33] <Buster802> ok click on it
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#748 [09:34] <MeatyHobbertson> its up
#749 [09:34] <Buster802> what dose it say
#750 [09:34] <CubeTheThird> What are you trying to remove/
#751 [09:34] <CubeTheThird> ?
#752 [09:34] <Buster802> a potental virus from his computer
#753 [09:35] <MeatyHobbertson> a Direct X I installed
#754 [09:35] <Buster802> a fake one
#755 [09:35] <Buster802> and outdated
#756 [09:35] <CubeTheThird> oh, I can give you some anti-malware programs then
#757 [09:35] <MeatyHobbertson> don't see anything about Direct X
#758 [09:35] <CubeTheThird> ??> MeatyHobbertson av/adwcleaner
#759 [09:35] <Absol> MeatyHobbertson: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#760 [09:35] <Absol> MeatyHobbertson: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#761 [09:36] <Buster802> i gtg soon ok meat
#762 [09:36] <MeatyHobbertson> ok
#763 [09:36] <MeatyHobbertson> I guess I will brb too...
#764 [09:36] <Buster802> PM me if it works
#765 [09:36] <MeatyHobbertson> ok, how
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#767 [09:38] <Buster802> go to the side bar find my name click my name then click PM
#768 [09:39] <Buster802> and dose anyone here know how to portforward?
#769 [09:40] <MeatyHobbertson> I don't know if I want to trust the cleaner program D:
#770 [09:40] <CubeTheThird> Buster802, there's a bunch of guides on portforward.com
#771 [09:41] <CubeTheThird> MeatyHobbertson, I use it all the time
#772 [09:41] <MeatyHobbertson> ok
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#774 [09:43] <MeatyHobbertson> can't find where the file went D:
#775 [09:43] <CubeTheThird> MeatyHobbertson, I would imagine in your downloads folder
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#777 [09:44] <MeatyHobbertson> I'll check my "This PC" folder
#778 [09:44] <joaopedro> ohrrfrfg
#779 [09:44] <joaopedro> oooo profile
#780 [09:45] <CubeTheThird> joaopedro, do you need something?
#781 [09:46] <MeatyHobbertson> ahh, found it
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#786 [09:50] <MeatyHobbertson> brb guys!
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#798 [09:56] <aaaa> hola, intento jugar minecraft lo descargo y tal, y cuando inicio el launcher y va a salir el juego, se me crashea, dice que es por la targeta grafica, ayuda.
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#804 [09:58] <zlalax> I need help with my driver. Minecraft dont start. http://paste.ubuntu.com/14521872/
#805 [09:59] * MeatyHobbertson [MeatyHobbertson@notlogged] has joined #minecrafthelp
#806 [09:59] <MeatyHobbertson> time for the real test :)
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#809 [09:59] <CubeTheThird> zlalax, one moment
#810 [10:00] <CubeTheThird> zlalax, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#811 [10:00] <zlalax> Minecraft don't start.. He said i have a problem with the driver, but in this pc i play for a long time Minecraft
#812 [10:00] <MeatyHobbertson> nope, didn't work T.T
#813 [10:00] <zlalax> How i can download windows 7?
#814 [10:00] <MeatyHobbertson> R.I.P. my minecraft
#815 [10:01] <CubeTheThird> ??> zlalax win/downgrade
#816 [10:01] <Absol> zlalax: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#817 [10:01] <CubeTheThird> MeatyHobbertson, wait.. so what's the problem with minecraft?
#818 [10:01] <MeatyHobbertson> drivers
#819 [10:01] <MeatyHobbertson> I had a link...
#820 [10:01] <CubeTheThird> MeatyHobbertson, a dxdiag reprot?
#821 [10:01] <CubeTheThird> *report
#822 [10:01] <MeatyHobbertson> yep, but then restarting my computer got rid of my Ctrl-V
#823 [10:02] <MeatyHobbertson> wait, I found it
#824 [10:02] <MeatyHobbertson> http://paste.ubuntu.com/14517845/
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#828 [10:03] <CubeTheThird> MeatyHobbertson, hmm ok. Technically speaking your graphics card isn't supported on windows 10. We can try a workaround that sometimes works.
#829 [10:03] <MeatyHobbertson> how?
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#831 [10:03] <CubeTheThird> MeatyHobbertson, delete your minecraft launcher, and get the newer one from https://minecraft.net/download
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#834 [10:03] <MeatyHobbertson> ok, do I do that win "Uninstall programs"?
#835 [10:04] <CubeTheThird> MeatyHobbertson, no, just delete it
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#837 [10:04] <zlalax> Ehm.. sorry but for the downgrade, what i need to click to return windows 7?
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#840 [10:05] <MeatyHobbertson> so put it in the recycle bin?
#841 [10:05] <CubeTheThird> MeatyHobbertson, sure
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#845 [10:05] <CubeTheThird> zlalax, if it's an option, it will say 'go back to windows 7'
#846 [10:05] <zlalax> i need to click get started?
#847 [10:05] * iowhit [iowhit@notlogged] has joined #minecrafthelp
#848 [10:06] <CubeTheThird> zlalax, .. are you following the instructions Absol gave you?
#849 [10:06] <zlalax> Yes but i cant understand so much, i dont understand the english
#850 [10:06] * smioet [smioet@notlogged] has joined #minecrafthelp
#851 [10:06] <MeatyHobbertson> is it just me, or does minecraft.net look different?
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#856 [10:06] <CubeTheThird> zlalax, how long ago did you upgrade to windows 10?
#857 [10:07] <CubeTheThird> MeatyHobbertson, ya they've been working on updating it
#858 [10:07] <zlalax> recently
#859 [10:07] <MeatyHobbertson> I see, The background is just flat color, no stone and grass textures, just gray and brown
#860 [10:08] <CubeTheThird> zlalax, ya, then go to the recovery menu, and it should be an option there
#861 [10:09] * patbied [patbied@notlogged] has joined #minecrafthelp
#862 [10:09] <patbied> i need help! a gew months ago i made a mojang acocunt i dont remember it but i remember my normal account i cnat find my mojang account so i cant play mc im destated:(
#863 [10:09] <Absol> patbied: Please keep it civil
#864 [10:10] <patbied> could you help me with it
#865 [10:10] <CubeTheThird> patbied, you can test all your emails on http://www.minecraft.net/retrievename
#866 [10:10] <patbied> i tried
#867 [10:10] <CubeTheThird> patbied, and you didn't get a reply?
#868 [10:10] * jeff [jeff@notlogged] has joined #minecrafthelp
#869 [10:10] <patbied> i dont remember it my dad got my teh game for my christam ive been playign sine age 6 and im very mad
#870 [10:11] <patbied> im 12 now..
#871 [10:11] * jeff is now known as Guest30649
#872 [10:11] <CubeTheThird> patbied, wouldn't that suggest it's under your dad's email?
#873 [10:11] <patbied> i tried
#874 [10:11] <patbied> wait let me try again
#875 [09:52] <patbied> brb
#876 [09:52] * fred [fred@notlogged] has joined #minecrafthelp
#877 [09:52] <Guest30649> i cant onpen minecraft and dont know why
#878 [09:53] <CubeTheThird> Guest30649, what happens when you try?
#879 [09:53] <MeatyHobbertson> try opening it, what does the crash report say?
#880 [09:53] * Pixel [Pixel@notlogged] has joined #minecrafthelp
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#882 [09:54] <patbied> nope its not his email i tried any others
#883 [09:54] <Guest30649> it says that it could not create the java virchal matchine
#884 [09:55] <MeatyHobbertson> :D Thanks, CubeTheThird
#885 [09:55] * joaopedro [joaopedro@notlogged] has quit. (Quit: Web client closed)
#886 [09:55] <CubeTheThird> Guest30649, is this when you try opening the launcher, or when you press play?
#887 [09:55] <Pixel> my minecraft isnt working whenever i go to a server its saying my minecraft isnt authenticated i changed my name and i dont know what to do
#888 [09:55] <CubeTheThird> patbied, then you will have to contact Mojang
#889 [09:55] <Guest30649> when i press play
#890 [09:55] <CubeTheThird> ??> patbied mojang/email
#891 [09:55] <patbied> but how...
#892 [09:55] <Absol> patbied: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#893 [09:55] <Absol> patbied: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#894 [09:55] <CubeTheThird> ??> Guest30649 launcher/log
#895 [09:55] <Absol> Guest30649: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#896 [09:55] <Absol> Guest30649: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#897 [09:56] <CubeTheThird> ??> Pixel launcher/relog
#898 [09:56] <Absol> Pixel: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#899 [09:57] <Guest30649> i cant do that
#900 [09:57] <CubeTheThird> Guest30649, .. why not?
#901 [09:57] <Guest30649> dont know
#902 [09:58] <Guest30649> is it because im on a laptop
#903 [09:58] <CubeTheThird> Guest30649, .. what? what part of Absol's instructions can you not do?
#904 [09:59] * higorgamer [higorgamer@notlogged] has joined #minecrafthelp
#905 [09:59] <Guest30649> click on any where
#906 [09:59] <Pixel> anyone have the number for the tech support?
#907 [09:59] <patbied> Mr.cube with all respect i fell like the mojang accoutn was a horrible idea i had so many donator ranks on server mybe 300$ plus
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#909 [10:00] <CubeTheThird> Pixel, there is no number. Just do what Absol told you
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#911 [10:00] <CubeTheThird> patbied, .. I don't see what Mojang account has to do with donations on servers
#912 [10:01] <Guest30649> hay what about me
#913 [10:02] <Guest30649> mnjhhb
#914 [10:02] <Guest30649> kl,
#915 [10:02] <Guest30649> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
#916 [10:02] <CubeTheThird> Guest30649, stop spamming
#917 [10:02] <Guest30649> hello
#918 [10:02] <CubeTheThird> Guest30649, I don't understand what part of the instructions you can't follow
#919 [10:02] <patbied> Mr.cube i mean because of mojang accunt and my brain i lsot my account in addiotion im saying that my account had over 300$ donor ranks soit makes my account more worth
#920 [10:02] * Absol kicked patbied from #minecrafthelp (Reason: atbied :Keep it civilized, you are just a human)
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#922 [10:03] * patbiedpro [patbiedpro@notlogged] has joined #minecrafthelp
#923 [10:04] <CubeTheThird> .. dono why that kicked you
#924 [10:04] <patbiedpro> could i ask why i got kicked Mr.cube?
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#926 [10:05] <patbiedpro> ok but this is getting out of control im trying to get helped and i get kicked
#927 [10:05] <patbiedpro> ...
#928 [10:05] <CubeTheThird> patbiedpro, any money you spend on servers is your own choice, and has nothing to do with Mojang. I still however fail to see how the account system is a bad idea because of this
#929 [10:06] <Guest30649> the message that comes up says could no create the java virtual machine
#930 [10:06] <patbiedpro> because why cant we use MC account to login
#931 [10:06] <patbiedpro> its easier
#932 [10:08] * stamergamer [stamergamer@notlogged] has joined #minecrafthelp
#933 [10:09] <CubeTheThird> Guest30649, yes.. I know
#934 [10:09] <CubeTheThird> ??> Guest30649 launcher/log
#935 [10:09] <Absol> Guest30649: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#936 [10:09] <Absol> Guest30649: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#937 [10:09] <CubeTheThird> Guest30649, follow those instructions ^^^
#938 [10:09] <CubeTheThird> patbiedpro, you mean login with your username instead of your email?
#939 [10:10] * Berav [Berav@notlogged] has joined #minecrafthelp
#940 [10:10] <Guest30649> [16:24:27 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows... [16:24:27 INFO]: Current time is Jan 16, 2016 4:24:27 PM [16:24:27 INFO]: System.getProperty('os.name') == 'Windows 7' [16:24:27 INFO]: System.getProperty('os.version') == '6.1' [16:24:27 INFO]: System.getProperty('os.arch') == 'amd64' [16:24:27 INFO]: System.getProperty('java.version') == '1.8.0_25' [16:24:27 INFO]: System.getP
#941 [10:10] <CubeTheThird> Guest30649, no. Paste it onto http://paste.ubuntu.com
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#944 [10:11] <Guest30649> what do i haft to do with that
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#947 [10:12] <Guest18147> hello minecraft says my pixel drive is out of date
#948 [10:12] <Guest18147> how do i fix it
#949 [10:12] <CubeTheThird> Guest30649, paste your report onto that website, then give the link to it here
#950 [10:12] <patbiedpro> sorry im back
#951 [10:12] <CubeTheThird> Guest18147, do you have a dxdiag report?
#952 [10:12] <patbiedpro> i was writing to mojang
#953 [10:12] <patbiedpro> yeah with username
#954 [10:13] <Guest18147> yes
#955 [10:13] <Guest30649> http://paste.ubuntu.com/14523197/
#956 [10:13] <patbiedpro> ahh i miss does old time xD
#957 [10:13] <CubeTheThird> patbiedpro, that's because you can change usernames now
#958 [10:13] * juan12 [juan12@notlogged] has joined #minecrafthelp
#959 [10:13] <Guest18147> I folllowed the instructions and it still wont work
#960 [10:13] <CubeTheThird> Guest30649, can you do it after you press play?
#961 [10:13] <CubeTheThird> Guest18147, give the link to your report here
#962 [10:14] <Guest30649> noting
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#964 [10:14] <patbiedpro> ok but im just saying man i dislike the mojang thing i like when u used to be able to login with username and password not mojang email and passowrd
#965 [10:14] <Guest30649> i just crashes
#966 [10:14] <Guest18147> http://paste.ubuntu.com/14523070/
#967 [10:14] <CubeTheThird> Guest30649, .. I mean give me the launcher log after you press play
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#969 [10:15] <CubeTheThird> patbiedpro, .. ok.
#970 [10:15] <Guest18147> [11:23:54 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows... [11:23:54 INFO]: Current time is Jan 16, 2016 11:23:54 AM [11:23:54 INFO]: System.getProperty('os.name') == 'Windows 10' [11:23:54 INFO]: System.getProperty('os.version') == '10.0' [11:23:54 INFO]: System.getProperty('os.arch') == 'amd64' [11:23:54 INFO]: System.getProperty('java.version') == '1.8.0_25' [11:23:54 INFO]: System.
#971 [10:15] <CubeTheThird> Guest18147, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#972 [10:16] <Guest18147> ok
#973 [10:16] * Guest18147 [Guest18147@notlogged] has quit. (Client Quit)
#974 [10:16] <Guest30649> http://paste.ubuntu.com/14523399/
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#976 [10:17] <patbiedpro> Mr.cube i would like to thnk you you are a very nice person i wish you all the best i will see tomorow if moajng replied
#977 [10:17] <CubeTheThird> Guest30649, in the Edit Profile menu, uncheck the JVM arguments box
#978 [10:17] <CubeTheThird> patbiedpro, it's the weekend. They don't work on weekends
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#980 [10:18] <patbiedpro> oh well oh god
#981 [10:18] <Guest30649> dome
#982 [10:18] <patbiedpro> but still thank you MAN:)
#983 [10:18] <CubeTheThird> Guest30649, save it and try again
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#985 [10:20] <Guest30649> still dont work
#986 [10:20] <CubeTheThird> Guest30649, it did the same thing?
#987 [10:21] <Guest30649> no
#988 [10:21] <CubeTheThird> Guest30649, what did it do this time?
#989 [10:22] <Guest30649> com eup with the log thing again do u want the text
#990 [10:22] * pedroyago [pedroyago@notlogged] has joined #minecrafthelp
#991 [10:22] <pedroyago> ooooooooooooooi
#992 [10:22] <pedroyago> mggkfbjhnfvofn
#993 [10:22] <pedroyago> jf,mgmjnhgkbgkbkjn
#994 [10:22] * CubeTheThird kicked pedroyago from #minecrafthelp (Reason: edroyago :pedroyago)
#995 [10:23] <CubeTheThird> Guest30649, yes, text please
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#1001 [10:29] <Alli> When I play on Servers, it says my chat is blocked or disabled, but I didn't do anything wrong.
#1002 [10:30] <CubeTheThird> ??> Alli mp/chat
#1003 [10:30] <Absol> Alli: If you are getting the error "Cannot send chat message" or your client is crashing when you try to talk on a server, your chat settings are set to prevent chat from being shown.
#1004 [10:30] <Absol> Alli: To change your chat settings to show chat, go to "Options", then click "Chat Settings", then change "Chat" to be "Shown". For a similar, yet unrelated, issue, see mp/chat/opacity
#1005 [10:31] * Guest30649 [Guest30649@notlogged] has quit. (Ping timeout: 204 seconds)
#1006 [10:31] <Alli> It says that I am permanently muted and cannot chat.
#1007 [10:32] <CubeTheThird> Alli, it says this on any server, or just a specific one?
#1008 [10:32] <Alli> Any
#1009 [10:33] <CubeTheThird> Alli, do what Absol said then
#1010 [10:33] <Alli> Okay. Thanks
#1011 [10:34] <Alli> I tried that and it already says 'Shown'
#1012 [10:35] * patbiedpro [patbiedpro@notlogged] has quit. (Ping timeout: 204 seconds)
#1013 [10:36] <Alli> ?
#1014 [10:36] * gewoon_stef [gewoon_stef@notlogged] has joined #minecrafthelp
#1015 [10:36] <CubeTheThird> Alli, ok.. try chat on this test server: mctest.ae97.net
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#1019 [10:40] <Alli> okay. It says "You are muted and cannot chat. Your mute is permanent. Mute Reason:Sexual / Persuasive Messages." Except, here's the thing... I DIDN'T SAY ANYTHING. One of my friends may have hacked in and got me blocked, but I didn't. Can you unblock me in any way?
#1020 [10:41] <CubeTheThird> Alli, it said that on the test server I sent you?
#1021 [10:41] <Alli> Yes.
#1022 [10:42] <CubeTheThird> Alli, that can't be a server thing then. There is no 'permanent server mute' that would be effective across all servers. The only reason I could see this happening is if you are using a modded game client
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#1025 [10:43] <Alli> Wait, no it did not. It justchanged when I re-loaded the server
#1026 [10:43] <CubeTheThird> Alli, then you'll have to contact a server admin or owner about it
#1027 [10:44] <Alli> It is on any server except the one you sent me. I like to play in Hunger Games servers and I can't talk in any of them.
#1028 [10:46] <CubeTheThird> Alli, it's possible they have some global system for this, but regardless that's not something made by or related to Mojang, so we can't help you with that here. Again, ask a server owner or admin about it
#1029 [10:47] <Alli> Do you know how I could contact one of those?
#1030 [10:47] <CubeTheThird> Alli, I would expect they have contact info on their websites
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#1032 [10:48] <Alli> Alright thanks.
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#1037 [10:52] <aps1023> my minecraft won't run because my "drivers need updated" even though when i tried to update it said it was up to date. my minecraft used to run fine until i updated to windows 10 from windows 7 here is a full report of the issue: http://paste.ubuntu.com/14524292/
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#1052 [11:01] <arman> Hey
#1053 [11:01] <arman> Someone , I changed my mail from an other mail
#1054 [11:01] <arman> And the pass
#1055 [11:01] <arman> put i cant login
#1056 [11:01] <arman> Even if i say the right details
#1057 [11:01] <CubeTheThird> arman, what happens when you try?
#1058 [11:02] <arman> Its says its fail
#1059 [11:02] * Swanphy [Swanphy@notlogged] has joined #minecrafthelp
#1060 [11:02] <arman> I changed mail and password 10000 times
#1061 [11:02] <arman> I dont work to login to the account
#1062 [11:02] <CubeTheThird> arman, please test your email here: http://www.minecraft.net/retrievename
#1063 [11:03] <arman> Ok
#1064 [11:03] <Swanphy> Any one want to play oon Xbox one
#1065 [11:03] <CubeTheThird> Swanphy, this chatroom is for tech support. Go ask on the forums
#1066 [11:03] <arman> I tested
#1067 [11:03] <arman> And I said my account
#1068 [11:03] <arman> But I cant login
#1069 [11:03] <CubeTheThird> ??> arman login/throttle
#1070 [11:03] <Absol> arman: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1071 [11:03] <Absol> arman: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1073 [11:04] <arman> Oh
#1074 [11:04] <arman> i have to wait 3 hours?
#1075 [11:04] <CubeTheThird> yes
#1076 [11:04] <arman> oh no :(
#1077 [11:05] <arman> Is it no possible way to let it go faster
#1078 [11:05] <CubeTheThird> arman, the only way around it is to login from a different network
#1079 [11:05] <arman> ok
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#1086 [11:10] <xPukas> Hello, I could use some help downloading a Resource Pack, it's not working for some reason.. I put the .zip file in the RP folder and nothing happens. I doesn't show up in my resource packs or anything.
#1087 [11:11] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#1088 [11:11] <biaaajmag> This isnt working i paid and now it wont let me get into any servers and i followed every step
#1089 [11:11] <CubeTheThird> biaaajmag, what steps?
#1090 [11:11] <biaaajmag> steps for the microsoft 10 update thing
#1091 [10:52] <CubeTheThird> biaaajmag, so what happens when you try getting on servers?
#1092 [10:53] <biaaajmag> it wont load and then it brintgs me back to this other page and i cant explain it its confusing
#1093 [10:53] <biaaajmag> its anoying
#1094 [10:54] <CubeTheThird> biaaajmag, do you get a crash report?
#1095 [10:54] <xPukas> @CubeTheThird (Idk) Hello, I could use some help downloading a Resource Pack, it's not working for some reason.. I put the .zip file in the RP folder and nothing happens. I doesn't show up in my resource packs or anything.
#1096 [10:54] <biaaajmag> yeah i do
#1097 [10:55] <CubeTheThird> xPukas, try another pack. The one you have may not be compatible, or it's broken
#1098 [10:55] <CubeTheThird> biaaajmag, copy the report onto http://paste.ubuntu.com and give the URL here.
#1099 [10:56] <xPukas> CubeTheThird, I have it with every pack.. It can't be the fact that they're 16x16 - 64x64 can it?
#1100 [10:56] * TekilaPvP [TekilaPvP@notlogged] has joined #minecrafthelp
#1101 [10:57] <CubeTheThird> xPukas, what game version are you using?
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#1103 [10:57] <xPukas> CubeTheThird, 1.8.9 optifine HD_U_H1
#1104 [10:58] <xPukas> yeah that
#1105 [10:58] <CubeTheThird> xPukas, try without mods
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#1107 [10:59] <xPukas> CubeTheThird, just wanted to say, thank you for the effort, you're like always online ready to help people.
#1108 [11:00] <CubeTheThird> :3
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#1118 [11:06] <biaaajmag> i did it but still confused
#1119 [11:06] <biaaajmag> http://paste.ubuntu.com/14526002/
#1120 [11:06] * kdude54321 [kdude54321@notlogged] has joined #minecrafthelp
#1121 [11:06] <CubeTheThird> biaaajmag, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#1124 [11:07] <biaaajmag> thanks
#1125 [11:07] <kdude54321> Hey, im trying to use the twitch intergration, my account IS a mojang account, yet it keeps telling me to migrate to a mojang account! Any help? Ive connected twitch and resarted the game so many times\
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#1128 [11:08] <CubeTheThird> ??> kdude54321 launcher/relog
#1129 [11:08] <Absol> kdude54321: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1130 [11:08] <kdude54321> Ah ill give that a try!
#1131 [11:09] * haljuken [haljuken@notlogged] has joined #minecrafthelp
#1132 [11:09] <haljuken> hi
#1133 [11:09] * xPukas [xPukas@notlogged] has quit. (Ping timeout: 204 seconds)
#1134 [11:10] <kdude54321> Awesome it worked Abso, the relogging in!
#1135 [11:10] <Anonymous_Larry> I have recently changed my minecraft name and it doesnt let me sign in with my email or username, and when i go to reset my password then try it wont let me because i cant use my new user name or my old one
#1136 [11:10] <kdude54321> Thanks a ton!
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#1139 [11:12] <haljuken> my minecraft is not going
#1140 [11:12] <kdude54321> Twitch now says im offline though even though its showing me as playing MC
#1141 [11:15] <CubeTheThird> Anonymous_Larry, you can't reset your password?
#1142 [11:15] <kdude54321> Anyone have any ideas as to what might be causeing this?
#1143 [11:15] <CubeTheThird> kdude54321, it might take a bit for the stream to show up. You may also need to play around with your broadcast settings
#1144 [11:16] <Anonymous_Larry> no because i need to use my password, then it says use your mojang account name then it just resets my mojang account password
#1145 [11:17] <kdude54321> http://www.twitch.tv/kdude54321
#1146 [11:17] <kdude54321> is the stream showing for anyone else?
#1147 [11:17] <Anonymous_Larry> *username
#1148 [11:17] * sparklin_shine [sparklin_shine@notlogged] has joined #minecrafthelp
#1149 [11:18] <sparklin_shine> hello I purchased the mindcraft beta and it will not give me the full version still stuck on trial , any advice on what to do?
#1150 [11:19] <CubeTheThird> ??> Anonymous_Larry login/throttle
#1151 [11:19] <Absol> Anonymous_Larry: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1152 [11:19] <Absol> Anonymous_Larry: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1153 [11:19] <haljuken> minecraft is not going i not join on server and Singelplayer
#1154 [11:19] * ItzTonyPvPo0 [ItzTonyPvPo0@notlogged] has joined #minecrafthelp
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#1156 [11:20] <CubeTheThird> kdude54321, ya I can see it
#1157 [11:20] <CubeTheThird> haljuken, what happens?
#1158 [11:20] <MeatyHobbertson> kdude, I do not see the stream, just black
#1159 [11:22] <sparklin_shine> anyone know ?
#1160 [11:22] * EvoGamiong007 [EvoGamiong007@notlogged] has joined #minecrafthelp
#1161 [11:22] <Anonymous_Larry> but the thing is that i dont need to reset my password first i need to be able to see what is wrong with my username because i have tried the password solution too many times and it might be because i had changed my name today but thats not it
#1162 [11:22] <haljuken> i not join on server and Singelplayer
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#1164 [11:23] <sparklin_shine> is there a customer service number
#1165 [11:24] <CubeTheThird> sparklin_shine, do you mean the windows 10 beta?
#1166 [11:24] <CubeTheThird> Anonymous_Larry, what is your username?
#1167 [11:24] <sparklin_shine> for mindraft
#1168 [11:24] <CubeTheThird> haljuken, yes, but what happens? Does it crash?
#1169 [11:25] <Anonymous_Larry> The same as i have on this
#1170 [11:25] <CubeTheThird> sparklin_shine, the windows 10 beta edition?
#1171 [11:25] <CubeTheThird> Anonymous_Larry, previously minceraft3699 right?
#1172 [11:26] <Anonymous_Larry> yeah
#1173 [11:26] <CubeTheThird> Anonymous_Larry, then read what Absol told you
#1174 [11:26] <sparklin_shine> its mindcraft 10 edition
#1175 [11:26] <CubeTheThird> sparklin_shine, logout of the windows store, and log back in
#1176 [11:26] <sparklin_shine> ok will try that
#1177 [11:26] <sparklin_shine> thanks
#1178 [11:27] <Anonymous_Larry> what, that i should leave it for 3 hours?
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#1181 [11:30] <CubeTheThird> Anonymous_Larry, that's right
#1182 [11:31] * iTzMarKetos_PvP [iTzMarKetos_PvP@notlogged] has joined #minecrafthelp
#1183 [11:31] <iTzMarKetos_PvP> Hello!!
#1184 [11:31] <tiger_> i need help
#1185 [11:31] <iTzMarKetos_PvP> I ned help at my account
#1186 [11:32] <tiger_> mine it wont let me play i just got it today
#1187 [11:34] <tiger_> hello
#1188 [11:34] <haljuken> yes
#1189 [11:35] <sparklin_shine> ok I did that but it is still just giving me the trial version
#1190 [11:35] <CubeTheThird> iTzMarKetos_PvP, what's the problem?
#1191 [11:35] <CubeTheThird> sparklin_shine, are you logged in to the windows store with the same account you are logged in to your PC with?
#1192 [11:35] <CubeTheThird> tiger_, what happens?
#1193 [11:36] <tiger_> it wont let me play i just got it today
#1194 [11:36] <sparklin_shine> no I purchased it with another account but signing in with the account I purchased
#1195 [11:36] <iTzMarKetos_PvP> When I logIn in minecfrat, it is not connect
#1196 [11:37] <tiger_> mine says bug report go to this website for help
#1197 [11:38] <iTzMarKetos_PvP> I restarted my pass two times
#1198 [11:38] <tiger_> i did to
#1199 [11:39] <sparklin_shine> I tried to click on purchase again to see what it would do but nothing , it won't let me click on that either
#1200 [11:39] <tiger_> how do i get the updatted fersion
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#1202 [11:40] <CubeTheThird> tiger_, give a URL to your dxdiag report here
#1203 [11:40] <CubeTheThird> sparklin_shine, that would be why. You have to be logged in with the same accounts for both
#1204 [11:41] <CubeTheThird> iTzMarKetos_PvP, what does it tell you?
#1205 [11:41] <tiger_> how
#1206 [11:41] <tiger_> ?
#1207 [11:42] <sparklin_shine> if I purchased it with a different account that game should only be on that account .correct?
#1208 [11:42] <haljuken> it is crash
#1209 [11:43] <sparklin_shine> I tried to uninstall the game as well
#1210 [11:43] <sparklin_shine> and re install it and still no luck
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#1212 [11:44] <iTzMarKetos_PvP> Invalid Credentials
#1213 [11:44] <tiger_> i fill like a noob
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#1215 [11:45] <CubeTheThird> tiger_, copy the website address of your paste and give it here
#1216 [11:46] <CubeTheThird> ??> iTzMarKetos_PvP login/throttle
#1217 [11:46] <Absol> iTzMarKetos_PvP: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1218 [11:46] <Absol> iTzMarKetos_PvP: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1219 [11:46] <CubeTheThird> sparklin_shine, you have to be logged in to windows with the same account you bought it on
#1220 [11:46] <CubeTheThird> haljuken, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1221 [11:47] <haljuken> what ?
#1222 [11:48] <sparklin_shine> ok I will just have to run a charge back because it took the money just not giving me the game
#1223 [11:48] <iTzMarKetos_PvP> Ok, so after 3 hour I login again?
#1224 [11:48] <tiger_> my game keeps popping up and saying there is a promble go to these website for help
#1225 [11:48] <CubeTheThird> iTzMarKetos_PvP, that's right
#1226 [11:49] <CubeTheThird> tiger_, and I assume it tells you to update graphics drivers?
#1227 [11:49] <iTzMarKetos_PvP> Ok, thanks for your help!!!
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#1229 [11:49] <tiger_> yes
#1230 [11:50] <tiger_> but how
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#1232 [11:53] <CubeTheThird> ??> tiger_ win/dxdiag
#1233 [11:53] <Absol> tiger_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1234 [11:53] <CubeTheThird> tiger_, do that stuff ^^^
#1235 [11:53] <tiger_> ok
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#1241 [11:56] <tiger_> im there whate do i do
#1242 [11:57] <CubeTheThird> tiger_, follow all the instructions?
#1243 [11:57] <tiger_> ok i will thank you
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#1245 [11:58] <ChicaneMilos> Hello?
#1246 [11:58] * TekilaPvP [TekilaPvP@notlogged] has quit. (Quit: Web client closed)
#1247 [11:59] <CubeTheThird> hello ChicaneMilos
#1248 [11:59] <ChicaneMilos> Can you help me? I will send you crash report?
#1249 [12:00] <haljuken> what is copy the crash report onto http://paste.ubunte.com and give the URL here.
#1250 [12:00] <CubeTheThird> ChicaneMilos, paste it onto http://paste.ubuntu.com and give the URL here.
#1251 [12:00] <CubeTheThird> haljuken, copy it, paste it onto that website, then give the website address of your paste here
#1252 [12:00] <ChicaneMilos> Cube, http://paste.ubuntu.com/14528769/ .
#1253 [12:01] <CubeTheThird> ChicaneMilos, one moment
#1254 [12:02] <ChicaneMilos> Okay. :)
#1255 [12:03] <CubeTheThird> ChicaneMilos, do you have a dxdiag report?
#1256 [12:04] <ChicaneMilos> No. This is a crash report of my friend.
#1257 [12:04] <CubeTheThird> ChicaneMilos, are you on their computer?
#1258 [12:05] <ChicaneMilos> No. :/
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#1260 [12:05] <CubeTheThird> ChicaneMilos, then it would be much easier if your friend joined this chatroom themselves
#1261 [12:06] <ChicaneMilos> He isn't perfect in english... I'll ask him for Dxdiag,and join again later. It's ok?
#1262 [12:07] <CubeTheThird> ChicaneMilos, sure that's fine
#1263 [12:07] * haljuken [haljuken@notlogged] has quit. (Quit: Web client closed)
#1264 [12:07] <ChicaneMilos> :)
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#1266 [12:07] <CubeTheThird> ChicaneMilos, tell him though, that since he's using windows xp, his computer is likely not meeting minimum requirements for the game
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#1269 [12:07] * Chris is now known as Guest31809
#1270 [12:07] <Guest31809> I have reset my password for minecraft and I cant login still, help?
#1271 [12:07] <CubeTheThird> ??> Guest31809 login/throttle
#1272 [12:08] <Absol> Guest31809: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1273 [12:08] <Absol> Guest31809: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1274 [12:08] <Bobby_> You can try taking out the battery and putting it back in.
#1275 [12:08] <ChicaneMilos> Cube,he just reinstalled windows...
#1276 [12:08] <Guest31809> Thank you.
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#1279 [11:52] <ChicaneMilos> Cube,can you tell me how to create Dxdiag on Xp? It's different of Windows 7
#1280 [11:52] <CubeTheThird> ChicaneMilos, no.. it's exactly the same
#1281 [11:53] <ChicaneMilos> Okay thanks
#1282 [12:04] * xPukas [xPukas@notlogged] has joined #minecrafthelp
#1283 [12:05] <xPukas> Hello, I could use some help downloading a Resource Pack, it's not working for some reason.. I put the .zip file in the RP folder and nothing happens. I doesn't show up in my resource packs or anything.
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#1292 [12:15] <kratos955> compre minecraft y tengo cuenta premium lo que pasa es que, entro con mi cuenta a mojang y cuando quiero vincularla con mi cuenta premiun me dice nombre de usuario o contraseña incorrecta
#1293 [12:17] <tiger_> hello
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#1298 [12:21] <kratos955> quiero minecraft windows 10 edition y tengo minecraft premium pero cuando quiero vincularla a la cuenta de mojang para que me de minecraft windows 10 me dice que mi nombre de usuario o contraseña es incorrecta
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#1300 [12:22] <tiger_> i did everything you said but nothing and it stills says update graphics drivers
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#1303 [12:27] <CubeTheThird> tiger_, you didn't give a link to your dxdiag report here
#1304 [12:31] * OBEYKLOKUS [OBEYKLOKUS@notlogged] has joined #minecrafthelp
#1305 [12:32] <OBEYKLOKUS> http://paste.ubuntu.com/14530038/
#1306 [12:32] * Bell is now known as Kittyto
#1307 [12:33] <CubeTheThird> OBEYKLOKUS, delete your minecraft launcher and install the newer one from https://minecraft.net/download
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#1314 [12:43] <yle> http://paste.ubuntu.com/14530325/
#1315 [12:44] <CubeTheThird> yle, one moment
#1316 [12:44] <yle> ok
#1317 [12:45] <CubeTheThird> yle, download and install https://www.nvidia.com/download/driverResults.aspx/94789/en-us
#1318 [12:46] <yle> ok and what i should do next ?
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#1320 [12:47] <CubeTheThird> yle, install it after you download it?
#1321 [12:48] <yle> i will install it
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#1334 [12:59] <asdf> need help i have a server that keeps crashing me and its not modded yet it keeps giving me this link to fix it http://hopper.minecraft.net/help/failed-load-scoreboard/
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#1341 [13:02] <tacofart8> hi
#1342 [13:02] * luka [luka@notlogged] has joined #minecrafthelp
#1343 [13:02] <tacofart8> i have a opengl problem
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#1345 [13:03] <tacofart8> http://paste.ubuntu.com/14531161/
#1346 [13:03] <tacofart8> link to pastebin with stats
#1347 [13:04] <tacofart8> http://paste.ubuntu.com/14531303/
#1348 [13:04] <tacofart8> link to crash report
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#1351 [13:05] <james> i would like to cancel my transaction
#1352 [13:06] <tacofart8> http://paste.ubuntu.com/14531161/
#1353 [13:06] <tacofart8> link to crash report
#1354 [13:06] <tacofart8> sorry
#1355 [13:06] <tacofart8> link to pastebin with stats
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#1357 [13:07] <tacofart8> i have a opengl problem
#1358 [13:07] <tacofart8> http://paste.ubuntu.com/14531161/
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#1362 [13:07] <Guest16062> hello
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#1364 [13:08] <Guest16062> ------------------ System Information ------------------ Time of this report: 1/16/2016, 19:02:24 Machine name: DESKTOP-0D4HPD7 Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.160104-1513) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: Compaq Presario CQ61 Notebook PC
#1365 [13:08] <Guest16062> need help
#1366 [13:08] <Guest16062> ------------------ System Information ------------------ Time of this report: 1/16/2016, 19:02:24 Machine name: DESKTOP-0D4HPD7 Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.160104-1513) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: Compaq Presario CQ61 Notebook PC
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#1369 [13:10] <decru> Hey guys, setting up a new mc server on centos, what version of java should I get?
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#1375 [12:53] <luka> http://paste.ubuntu.com/14531632/
#1376 [12:54] <luka> halp
#1377 [12:54] <luka> ;-;
#1378 [12:54] <CubeTheThird> luka, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1379 [12:54] <tekkitbman> http://paste.ubuntu.com/14531509/
#1380 [12:54] <CubeTheThird> decru, up to date java 8. Either Oracle or OpenJDK is fine
#1381 [12:54] <CubeTheThird> tekkitbman, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1382 [12:54] <luka> how does one downgrade?
#1383 [12:55] <tekkitbman> its really hard luka
#1384 [12:55] <CubeTheThird> ??> luka win/downgrade
#1385 [12:55] <Absol> luka: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1386 [12:55] <decru> ok ty
#1387 [12:56] <CubeTheThird> decru, make sure you get 64 bit
#1388 [12:57] <decru> alright, will do
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#1392 [13:00] <tekkitbman> how do i get the windows 10 edition?
#1393 [13:01] <CubeTheThird> tekkitbman, on the windows store
#1394 [13:02] <tekkitbman> but i have to pay for it again it said if i have the pc version i get it for free
#1395 [13:03] <CubeTheThird> tekkitbman, you should be able to get a redeem code on account.mojang.com/me
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#1397 [13:04] <yle> i have just insttaled it
#1398 [13:05] <CubeTheThird> yle, ok. Try the game again. YOu may need to reboot your computer first
#1399 [13:05] <bugboy> Can someone help me with a minecraft crash?
#1400 [13:05] <yle> ok
#1401 [13:05] <CubeTheThird> bugboy, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1402 [13:06] <bugboy> wait, do you know how to help with a modded crash or
#1403 [13:06] <CubeTheThird> bugboy, no, we only assist with vanilla minecraft here
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#1412 [13:14] <TheOnlyAlphaWolf> hello?
#1413 [13:14] <CubeTheThird> hello TheOnlyAlphaWolf
#1414 [13:14] <TheOnlyAlphaWolf> can you help me?
#1415 [13:14] <TheOnlyAlphaWolf> i need some1 on the mojang staff or something
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#1417 [13:15] <GreyVulpine> Concerning?
#1418 [13:15] <CubeTheThird> TheOnlyAlphaWolf, what's the problem?
#1419 [13:15] * nich [nich@notlogged] has joined #minecrafthelp
#1420 [13:15] <TheOnlyAlphaWolf> lockette supports 15 name chars long
#1421 [13:15] <TheOnlyAlphaWolf> my user is 16
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#1423 [13:15] <Lord_Ralex> Then complain to that mod dev
#1424 [13:16] <Lord_Ralex> That is not a Mojang problem
#1425 [13:16] <TheOnlyAlphaWolf> do i have to wait a whole month or can i get it changed
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#1427 [13:16] <TheOnlyAlphaWolf> ik but the way its coded it wont work with 16 char
#1428 [13:16] <Lord_Ralex> You have to wait as long as it says you have to wait. Names are not changed before.
#1429 [13:16] <TheOnlyAlphaWolf> i need my user name changed
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#1431 [13:17] <Lord_Ralex> So no, they won't change your name before the 30 days.
#1432 [13:17] <TheOnlyAlphaWolf> but i cant do anything on any servers for 30 days
#1433 [13:17] <Lord_Ralex> That is not their problem.
#1434 [13:18] <Lord_Ralex> Nor is it a reason to get a name change.
#1435 [13:18] <TheOnlyAlphaWolf> why not?
#1436 [13:18] <Lord_Ralex> Because it's not a good reason.
#1437 [13:18] <TheOnlyAlphaWolf> ....
#1438 [13:18] <Lord_Ralex> Wait the 30 days. Find another server if you need to.
#1439 [13:19] <TheOnlyAlphaWolf> can i get it rolled back to what i had before?
#1440 [13:19] <Lord_Ralex> No.
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#1442 [13:19] <TheOnlyAlphaWolf> gee thanks alot guys
#1443 [13:19] <Lord_Ralex> You can do it after the 30 days has expired.
#1444 [13:19] <Lord_Ralex> You are welcome
#1445 [13:20] <CubeTheThird> pretty big flaw in their systems if they don't even properly support usernames
#1446 [13:20] <Lord_Ralex> it uses signs
#1447 [13:20] <Lord_Ralex> which has a 16 char limit per line
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#1450 [13:24] * Bballer299 [Bballer299@notlogged] has joined #minecrafthelp
#1451 [13:29] <Bballer299> hey so i need to know why when i download a resourcepack it is not in one form but 3. the assets folder, the pack.png, and the pack.MCMETA folder i just want a resourcepack
#1452 [13:30] <CubeTheThird> Bballer299, it should be in a zip file
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#1454 [13:30] <Bballer299> yeah but how do i get it into one like that i have winrar but dont know why it wont zip it
#1455 [13:31] <CubeTheThird> Bballer299, wait are you making a pack, or you downloaded one?
#1456 [13:31] <Bballer299> I watch YouTube videos about it and when they do it and download it its always in one folder and zipped
#1457 [13:32] <Bballer299> I want to download and use one
#1458 [13:33] <CubeTheThird> ok.. so how did you end up with the unzipped files..?
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#1460 [13:34] <Bballer299> i just go to a website and download one from the internet and it will look normal until i open it for the first time the its in the three parts
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#1462 [13:34] <CubeTheThird> Bballer299, you aren't supposed to open it. Just put it directly into your resourcepacks folder
#1463 [13:35] <Bballer299> so when its downloaded and ready to open I just clic the side arrow and say move to whatever location
#1464 [13:36] <CubeTheThird> Bballer299, umm... sure? Not exactly sure what 'side arrow' you're talking about
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#1466 [13:36] <Bballer299> on windows when a download is ready to open
#1467 [13:37] <CubeTheThird> you mean like, in your web browser?
#1468 [13:37] <Bballer299> yes that
#1469 [13:38] <CubeTheThird> Bballer299, ok. The file should be in your Downloads folder though
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#1472 [13:41] <Bballer299> actualy i tried what you said about not opening it and putting it into my desktop and it worked
#1473 [13:41] <CubeTheThird> ah good!
#1474 [13:42] <Bballer299> thank you for that i couldn't find one video that told me that so im glad i tried the chat so yeah thank you very much
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#1476 [13:42] <CubeTheThird> no problem :2
#1477 [13:42] <CubeTheThird> :3
#1478 [13:43] <dandyland> are there admins in here that can help?
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#1480 [13:43] <CubeTheThird> dandyland, help with what?
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#1482 [13:44] <dandyland> everytime i reset my password it says its wrong when i try to log in with it
#1483 [13:44] <CubeTheThird> ??> dandyland login/throttle
#1484 [13:44] <Absol> dandyland: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1485 [13:44] <Absol> dandyland: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1487 [13:45] <dandyland> ok thanks :)
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#1491 [13:52] <Teemine> Hello! I need help with the minecraft help. It rejects my password after resseting it no matter how many times i do it?
#1492 [13:53] <CubeTheThird> ??> Teemine login/throttle
#1493 [13:53] <Absol> Teemine: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1494 [13:53] <Absol> Teemine: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1497 [13:54] <Teemine> Oh.. Ok thx
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#1504 [13:57] <Shamoon> Hey, so I've reset my mojang account's password, and when I try to login using the password I just changed it to, and the correct email it displays the standard "incorrect password" error
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#1507 [13:58] <emmelove1> hi peeps. Im having trouble loggin on minecraft
#1508 [13:59] <emmelove1> could anyone plz help? http://paste.ubuntu.com/14533513/
#1509 [13:59] <emmelove1> could anyone plz help? http://paste.ubuntu.com/14533513/
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#1513 [14:02] <kileythecutiekoala> i pulled up minecraft on my computer, i pressed play then it said it crashed
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#1515 [14:02] <emmelove1> anyone who can help ???
#1516 [14:03] <kileythecutiekoala> ugh
#1517 [14:03] <courtee> my pixel thing wont work and i tried doing what the website said and nothing happened
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#1524 [14:07] <SnowMan> hello
#1525 [14:07] * SnowMan is now known as Guest57375
#1526 [14:07] <Guest57375> xx
#1527 [14:08] <Guest57375> I NEED HELP
#1528 [14:08] <Guest57375> FUCKKKK
#1529 [14:08] <Absol> Guest57375: Please keep it civil
#1530 [14:08] <Guest57375> IM GONNA DIEEE
#1531 [14:08] <Guest57375> Fuck fuck
#1532 [14:08] * Absol kicked Guest57375 from #minecrafthelp (Reason: uest57375 :Keep it civilized, you are just a human)
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#1536 [14:10] <Shamoon> Hey, so I've reset my mojang account's password, and when I try to login using the password I just changed it to, and the correct email it displays the standard "incorrect password" error. Anyone know a solution?
#1537 [14:10] * Hooter69 [Hooter69@notlogged] has joined #minecrafthelp
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#1540 [13:53] <Hooter69> I need to update my VGA Graphics Adaptor Chip type VIA K8M800 to play minecraft How do I do this ?
#1541 [13:54] <InvaildPvp> My page wont open
#1542 [13:56] <oik> http://paste.ubuntu.com/14534055/ minecraft won't start
#1543 [13:56] * pinathomas [pinathomas@notlogged] has joined #minecrafthelp
#1544 [13:58] <InvaildPvp> I cant open minecraft without changing my resorce pack
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#1547 [14:01] <InvaildPvp> I cant open minecraft without changing my resorce pack
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#1550 [14:02] <CubeTheThird> InvaildPvp, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1551 [14:02] <InvaildPvp> thats all?
#1552 [14:02] <CubeTheThird> oik, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1553 [14:02] <CubeTheThird> InvaildPvp, ya then open the resourcepacks folder
#1554 [14:03] * adgor15 [adgor15@notlogged] has joined #minecrafthelp
#1555 [14:04] <InvaildPvp> how do i pick a new one
#1556 [14:04] <InvaildPvp> how do i pick a new one
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#1558 [14:04] <nryking> im getting can't connect to minecraft.net. Does anyone know what to do?
#1559 [14:05] <CubeTheThird> InvaildPvp, id recommend you remove the ones that are there and launch the game
#1560 [14:05] <CubeTheThird> nryking, when do you get this message?
#1561 [14:06] <Hooter69> I need to update my VGA Graphics Adaptor Chip type VIA K8M800 to play minecraft How do I do this ?
#1562 [14:06] <nryking> when I'm logging into my my MC account.
#1563 [14:06] * Iron [Iron@notlogged] has joined #minecrafthelp
#1564 [14:07] <Iron> Hello?
#1565 [14:07] <CubeTheThird> Hooter69, that graphics card does not meet the minimum requirements for the game
#1566 [14:07] <CubeTheThird> nryking, you're using the old launcher, Delete it and get the newer one from https://minecraft.net/download
#1567 [14:07] <CubeTheThird> hello Iron
#1568 [14:07] * Iron is now known as Guest64703
#1569 [14:08] <Hooter69> so does that mean I have to buy a new one or is there a way of upgrading it?
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#1571 [14:09] <CubeTheThird> Hooter69, you'd most likely have to get a newer computer yes
#1572 [14:09] <Hooter69> ok thanks
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#1578 [14:11] * Iron is now known as Guest40923
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#1580 [14:11] <Andy> i need help
#1581 [14:11] <Andy> http://paste.ubuntu.com/14534368/
#1582 [14:12] <CubeTheThird> Andy, one moment
#1583 [14:12] <Andy> having trouble connecting to mincraft.net
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#1585 [14:12] * Diego [Diego@notlogged] has joined #minecrafthelp
#1586 [14:12] <Guest40923> I have a question - Minecraft sais that my login is wrong, even though it is correct. And I'm 100% sure. MagicLauncher (third party), Technic, VoidsWrath and any other launchers always say my login is incorrect. I have a premium account and my account is migrated.
#1587 [14:13] <CubeTheThird> Andy, delete your minecraft launcher and get the newer one from https://minecraft.net/download
#1588 [14:13] <nryking> ok thanks for the help.
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#1590 [14:13] <CubeTheThird> Guest40923, have you tried resetting the password?
#1591 [14:13] <Diego> me pueden ayudar http://paste.ubuntu.com/14534400/
#1592 [14:13] <Guest40923> Yes.
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#1594 [14:13] <Andy> thanks for the help
#1595 [14:13] <CubeTheThird> ??> Guest40923 login/throttle
#1596 [14:14] <Absol> Guest40923: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1597 [14:14] <Absol> Guest40923: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1598 [14:14] <Guest40923> I don't know what that is, CubeTheThird
#1599 [14:14] <CubeTheThird> Diego, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#1601 [14:14] <CubeTheThird> Guest40923, read what Absol said
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#1603 [14:14] <GabiFloripa06> After updating to Windows 10 I get the message pixel format not accelerated even after updating the drivers
#1604 [14:14] <Guest40923> Okay.
#1605 [14:15] <Andy> that was me as well
#1606 [14:15] <Diego> como hago un downgrade?
#1607 [14:15] <CubeTheThird> ??> Diego win/downgrade
#1608 [14:15] <GabiFloripa06> http://paste.ubuntu.com/14533384/
#1609 [14:15] <Absol> Diego: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1610 [14:15] <CubeTheThird> GabiFloripa06, one moment
#1611 [14:15] <Andy> said the pixel format was not accepted
#1612 [14:15] <CubeTheThird> GabiFloripa06, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1613 [14:16] * LIIGHTz_uP [LIIGHTz_uP@notlogged] has joined #minecrafthelp
#1614 [14:16] <mandm0721> I need help. I cannot log into my Minecraft account even though it is the same one I have been using for years. I don't know what is going on.
#1615 [14:16] <LIIGHTz_uP> my mc keeps crashing, anyone able to help?
#1616 [14:16] <GabiFloripa06> OK Tks
#1617 [14:17] <CubeTheThird> mandm0721, what happens when you try?
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#1619 [14:17] <CubeTheThird> LIIGHTz_uP, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1620 [14:18] <mandm0721> It says I've migrated my account and then when I use the email it says I've migrated the account with, it says I've used the wrong password.
#1621 [14:18] <CubeTheThird> mandm0721, what is your minecraft username?
#1622 [14:18] <mandm0721> I've used the same account for years and have never had this problem until now.
#1623 [14:18] <mandm0721> mandm0721
#1624 [14:18] <mandm0721> that's my username
#1625 [14:19] <emmelove1> HEEEEEELPPPPP IM ON FIREEEEEEE
#1626 [14:19] <oik> thanks CubeTheThird, how exactly do i get a new graphics card?
#1627 [14:19] <emmelove1> - .-
#1628 [14:19] <CubeTheThird> emmelove1, do you actually need something?
#1629 [14:19] <LIIGHTz_uP> http://paste.ubuntu.com/14534588/
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#1631 [14:19] <CubeTheThird> oik, you have a desktop computer?
#1632 [14:19] <CubeTheThird> LIIGHTz_uP, one moment
#1633 [14:19] <oik> yes
#1634 [14:20] <LIIGHTz_uP> ok thank you
#1635 [14:20] <CubeTheThird> oik, you can either look up a guide online for that, or ask a professional for assistance
#1636 [14:20] <emmelove1> YEAH! im having trouble loggin on minecraft. this is my problem
#1637 [14:20] <emmelove1> http://paste.ubuntu.com/14533513/
#1638 [14:20] <CubeTheThird> LIIGHTz_uP, does it happen without mods?
#1639 [14:20] <CubeTheThird> emmelove1, sorry, but your computer does not meet the minimum requirements for the game
#1640 [14:21] <LIIGHTz_uP> i don't recall using any mods, besides a shader pack i rarely use
#1641 [14:21] <emmelove1> what can i do than?
#1642 [14:21] * EdCraft [EdCraft@notlogged] has joined #minecrafthelp
#1643 [14:21] <CubeTheThird> emmelove1, you will need a newer computer
#1644 [14:22] <CubeTheThird> LIIGHTz_uP, optifine is a mod
#1645 [14:22] <oik> thanks, is there a specific thing i need to look up or just "new graphics card"?
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#1647 [14:22] <LIIGHTz_uP> it was working fine before with optifine but let me try it without
#1648 [14:23] <CubeTheThird> oik, something along the lines of 'how to get a new graphics card' should do
#1649 [14:23] <EdCraft> mojang is not letting me log in but it's letting me reset my password and i have reset it like 8 times already
#1650 [14:23] <LIIGHTz_uP> i switch over to my NIVIDIA graphics card and i have no problem. ive updated my driver for my intel 5200
#1651 [14:23] <oik> thank you
#1652 [14:23] <emmelove1> a damn! :( im getting a new computer from my mum though, but Ive bought the minecraft mojang card and used it. is it possible to download it on my new computer
#1653 [14:23] <CubeTheThird> ??> EdCraft login/throttle
#1654 [14:24] <Absol> EdCraft: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1655 [14:24] <Absol> EdCraft: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1657 [14:24] <CubeTheThird> LIIGHTz_uP, ok, so why would you run it off your intel card then?
#1658 [14:24] <EdCraft> okay tank you
#1659 [14:24] <CubeTheThird> emmelove1, yes, you can install it on any computer. Just login with your mojang account
#1660 [14:25] <LIIGHTz_uP> because my intel card gives me more fps.
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#1662 [14:25] <CubeTheThird> LIIGHTz_uP, .. it does??? that shouldn't be right
#1663 [14:25] <LIIGHTz_uP> and it has worked before with my intel card
#1664 [14:25] * extermegamer [extermegamer@notlogged] has joined #minecrafthelp
#1665 [14:25] <CubeTheThird> LIIGHTz_uP, that's a laptop computer?
#1666 [14:26] <LIIGHTz_uP> yes laptop computer only 2 weeks old
#1667 [14:26] <CubeTheThird> LIIGHTz_uP, is it currently plugged in?
#1668 [14:27] <emmelove1> thank u <CubeTheThird>
#1669 [14:27] <LIIGHTz_uP> .i have a GeForce 930 versus intel 5200
#1670 [14:27] <CubeTheThird> no problem
#1671 [14:27] <LIIGHTz_uP> to a charger?
#1672 [14:27] * emmelove1 [emmelove1@notlogged] has quit. (Quit: Web client closed)
#1673 [14:27] <CubeTheThird> LIIGHTz_uP, that's right. A 930 should perform MUCH better than integrated intel graphics
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#1676 [14:28] <Guest40923> So, it's been 3 hours as I literally just checked. And it still says that my login is invalid.
#1677 [14:29] <Guest40923> I've reset my password.
#1678 [14:29] <CubeTheThird> Guest40923, 3 hours since the last attempt you made?
#1679 [14:29] <Guest40923> Yes.
#1680 [14:30] <CubeTheThird> Guest40923, hmm then you will have to contact Mojang
#1681 [14:30] <CubeTheThird> ??> Guest40923 mojang/email
#1682 [14:30] <Absol> Guest40923: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1683 [14:30] <Absol> Guest40923: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1684 [14:30] <Guest40923> I am
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#1687 [14:31] <mandm0721> Can I have help with my account please?
#1688 [14:32] <CubeTheThird> mandm0721, one sec
#1689 [14:32] <CubeTheThird> mandm0721, please test all your emails on http://www.minecraft.net/retrievename
#1690 [14:33] <mandm0721> Alright
#1691 [14:33] <_Jess_Playz_> I keep having this weird thing happen where whenever i join a multiplayer server mine craft freaks out and flashes a bunch of weird colors and stuff. but its only on multiplayer. Can anyone help?
#1692 [14:35] <CubeTheThird> _Jess_Playz_, can you get a screenshot of this?
#1693 [14:35] <_Jess_Playz_> yeah i will
#1694 [14:37] <mandm0721> nothing is coming up on my email
#1695 [14:38] <_Jess_Playz_> It doesn't really show up on the screenshots
#1696 [14:38] <CubeTheThird> mandm0721, and you've tested all your emails?
#1697 [14:38] <CubeTheThird> _Jess_Playz_, hmm are you using any mods?
#1698 [14:38] <_Jess_Playz_> optifine
#1699 [14:38] <CubeTheThird> _Jess_Playz_, does it happen without it?
#1700 [14:39] <mandm0721> Yes, I've tested all my emails.
#1701 [14:39] <_Jess_Playz_> lettme try. But i don't think its optifine because I've had optifine for a while and this is the first time
#1702 [14:39] <CubeTheThird> mandm0721, alright. Wait 20 minutes. If then you still haven't received the email, then contact Mojang
#1703 [14:39] * StealingPing [StealingPing@notlogged] has joined #minecrafthelp
#1704 [14:39] <CubeTheThird> ??> mandm0721 mojang/email
#1705 [14:39] <Absol> mandm0721: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1706 [14:40] <Absol> mandm0721: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1707 [14:40] <mandm0721> Why can't you send more than one email at a time?
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#1709 [14:41] <CubeTheThird> mandm0721, .. what do you mean?
#1710 [14:41] <_Jess_Playz_> still happens without optifine
#1711 [14:41] <mandm0721> Nvm
#1712 [14:41] <CubeTheThird> _Jess_Playz_, ok, let's check your graphics drivers
#1713 [14:41] <CubeTheThird> ??> _Jess_Playz_ win/dxdiag
#1714 [14:41] * LIIGHTz_uP [LIIGHTz_uP@notlogged] has quit. (Ping timeout: 204 seconds)
#1715 [14:41] <Absol> _Jess_Playz_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1716 [14:41] <mandm0721> Thanks @CubeTheThird for all your help
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#1720 [14:42] <_Jess_Playz_> i don't have a windows…i play on a mac
#1721 [14:42] <CubeTheThird> oh..
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#1723 [14:43] <CubeTheThird> _Jess_Playz_, ok.. so about that screenshot..
#1724 [14:43] <_Jess_Playz_> I just used forge and played on my single player world with mods….maybe this caused it
#1725 [14:43] <_Jess_Playz_> it doesn't show up on the screenshot
#1726 [14:43] <CubeTheThird> _Jess_Playz_, forge is a mod
#1727 [14:44] <_Jess_Playz_> ik
#1728 [14:44] <CubeTheThird> _Jess_Playz_, and without forge or anything it still occurs?
#1729 [14:44] <mandm0721> I can't get my transaction ID.
#1730 [14:44] <_Jess_Playz_> yeah
#1731 [14:44] <CubeTheThird> mandm0721, why not?
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#1733 [14:44] <ChicaneMilos> Hello
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#1735 [14:45] <CubeTheThird> _Jess_Playz_, in the game's video settings, is VBOs enabled?
#1736 [14:45] <mandm0721> I don't know what it is
#1737 [14:45] <_Jess_Playz_> uhhh lettme check
#1738 [14:45] <ChicaneMilos> CubeTheThird:
#1739 [14:45] <CubeTheThird> mandm0721, it's a number you get when you purchase the game. Typically in the confirmation email
#1740 [14:45] <CubeTheThird> ChicaneMilos, yes?
#1741 [14:46] <ChicaneMilos> you know me?
#1742 [14:46] <_Jess_Playz_> no VBOs isn't enabled
#1743 [14:46] <CubeTheThird> ChicaneMilos, remind me?
#1744 [14:46] <CubeTheThird> _Jess_Playz_, does it happen with it enabled?
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#1746 [14:46] <ChicaneMilos> windows xp,crash report
#1747 [14:47] <_Jess_Playz_> yes
#1748 [14:48] <CubeTheThird> ChicaneMilos, yes alright
#1749 [14:48] <CubeTheThird> _Jess_Playz_, this only happens on a specific server?
#1750 [14:48] <ChicaneMilos> okay,i have dxdiag. how i can send you?
#1751 [14:48] <CubeTheThird> ChicaneMilos, paste it onto http://paste.ubuntu.com and give the URL here.
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#1753 [14:49] <_Jess_Playz_> no. It happened on hypixel, so i went to a diff server to see if its just the server and it still happened
#1754 [14:49] <CubeTheThird> _Jess_Playz_, but it doesn't happen in singleplayer
#1755 [14:49] <_Jess_Playz_> no it doesnt
#1756 [14:49] <ChicaneMilos> CubeTheThird: http://paste.ubuntu.com/14535243/
#1757 [14:49] <mandm0721> Yeah I don't have the email so I can't get the number
#1758 [14:49] <CubeTheThird> mandm0721, what method of payment did you use?
#1759 [14:50] <mandm0721> Credit card i think
#1760 [14:51] <CubeTheThird> ChicaneMilos, you can try download and install https://www.nvidia.com/download/driverResults.aspx/57493/en-us
#1761 [14:51] <CubeTheThird> mandm0721, around when did you purchase it?
#1762 [14:51] <_Jess_Playz_> could it maybe be my resource pack? I don't think it is….but this really freaks me out and I'm just thinking….
#1763 [14:51] <StealingPing> its still not working I reinstall minecraft but nothing it keeps crashing
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#1765 [14:51] <CubeTheThird> _Jess_Playz_, ya you can try disabling them
#1766 [14:51] <ChicaneMilos> so,problem is in graphic card
#1767 [14:51] <ChicaneMilos> ?
#1768 [14:51] <CubeTheThird> StealingPing, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1769 [14:52] <StealingPing> i did
#1770 [14:52] <CubeTheThird> ChicaneMilos, well ya
#1771 [14:52] <mandm0721> Oh god about 2-3 years ago
#1772 [14:52] <CubeTheThird> StealingPing, so.. give the URL here?
#1773 [14:52] <StealingPing> http://paste.ubuntu.com/14535298/
#1774 [14:52] <CubeTheThird> ??> mandm0721 account/trans-id/skrill
#1775 [14:52] <ChicaneMilos> thank you :D
#1776 [14:52] <Absol> mandm0721: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#1777 [14:52] <Absol> mandm0721: If you need to recover your transaction ID from this service, send an email to Skrill at help@skrill.com.
#1778 [14:52] <Oberfail> I founded a bug, so I am now on 2 different Minecraft Servers at the Same time. Did any one else have this Problem too :D ?
#1779 [14:52] <Arad_Uliel> hello, I need some help: I cant play minecraft on my computer. i have a message says that i have a problem with my graphic/ video driver and that i should update my driver - I HAVE ALREADY DID THAT (UPDATED MY DRIVER) ** here is a link to my dxdiag info: paste.ubuntu.com/14534988 - can anyone help any further?
#1780 [14:53] <CubeTheThird> StealingPing, one moment
#1781 [14:53] <CubeTheThird> Arad_Uliel, hold on
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#1783 [14:53] <_Jess_Playz_> weird…….now its happening on hypixel but not the nexus…..
#1784 [14:53] <CubeTheThird> StealingPing, download and install http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%20XP%20-%20Professional/Home&RenderOnServer=true
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#1786 [14:53] <Oberfail> https://youtu.be/pxw4qLMudC0 <- This is my Problem, can any one help me ?
#1787 [14:53] <CubeTheThird> Arad_Uliel, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
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#1791 [14:54] <_Jess_Playz_> nvm its happening on the nexus now to
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#1794 [14:54] <CubeTheThird> Oberfail, does it happen without mods and resource packs?
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#1797 [14:54] <CubeTheThird> Oberfail, does it happen without mods and resource packs?
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#1800 [14:55] <NEEDMORERAM> How do i allcolate more RAM to minecraft? i've got 16 gig tot but it chraches everytime i start
#1801 [14:55] <Oberfail> It is my 1th time whit 128x128 Sphax
#1802 [14:55] <Oberfail> I also had this Problem whit stander Minecraft textures
#1803 [14:55] <CubeTheThird> NEEDMORERAM, are you using mods or resource packs?
#1804 [14:55] <CubeTheThird> Oberfail, without mods?
#1805 [14:55] <NEEDMORERAM> Resourcepack, 512
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#1807 [14:55] <Oberfail> only Optifine
#1808 [14:55] <mandm0721> Ok. I sent my email to them.
#1809 [14:56] <CubeTheThird> NEEDMORERAM, unless you have a powerful graphics card with lots of video memory, you won't be able to use that
#1810 [14:56] <CubeTheThird> Oberfail, if it doesn't happen without mods, we cannot help you
#1811 [14:56] <_Jess_Playz_> CubeTheThird, it still happens with resource packs. But heres the weird thing….i logged onto the nexus and nothing happened. Then i went to hypixel and it happened….
#1812 [14:56] <_Jess_Playz_> Is it just hypixel?
#1813 [14:56] <Arad_Uliel> THANKS CubeTheThird - i
#1814 [14:56] <Oberfail> I can try to rebuild this bug whithout mods / resource pack if you want
#1815 [14:56] <CubeTheThird> _Jess_Playz_, possible I suppose :Z
#1816 [14:56] <Arad_Uliel> i'll try that now
#1817 [14:56] <CubeTheThird> Oberfail, please do yes
#1818 [14:57] <_Jess_Playz_> But i was on hypixel earlier and nothing happened...
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#1820 [14:57] <CubeTheThird> _Jess_Playz_, can you also make sure your computer is fully up to date
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#1824 [14:58] <StealingPing> CubeTheThird what next????
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#1826 [14:59] <_Jess_Playz_> ok. I think the problem is just hypixel. Im on mineplex right now and nothing is happening…so i might just wait a little while. but thank you! and if it keeps occurring ill come back or go to hypixels website.
#1827 [14:59] <CubeTheThird> StealingPing, after you install the driver, try the game again. You may need to reboot your computer first
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#1831 [15:00] <mandm0721> Skrill said it would get in touch with me. Do they mean through some kind of chat system or an email?
#1832 [15:00] <McMatt> Hello i can no longer create or join single player worlds. here is the log http://pastebin.com/AUFqtngW
#1833 [15:00] <StealingPing> ok
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#1835 [15:00] <CubeTheThird> mandm0721, I have no idea
#1836 [15:01] <Oberfail> The bug is happening still whit Minecraft 1.8.9 and sorry fore my bad English, I am just learning it as 2ng langue.
#1837 [15:01] <CubeTheThird> McMatt, we do not support snapshots
#1838 [15:01] <CubeTheThird> ??> Oberfail win/dxdiag
#1839 [15:01] <Absol> Oberfail: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1840 [15:01] <Oberfail> what ?
#1841 [15:02] <CubeTheThird> Oberfail, do what Absol said
#1842 [15:02] <McMatt> well then how do i report it so they can fix it in next snapshot
#1843 [15:03] <Oberfail> okey
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#1845 [15:03] <CubeTheThird> McMatt, one sec
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#1849 [15:04] <Oberfail> http://paste.ubuntu.com/14535941/
#1850 [15:04] <CubeTheThird> McMatt, alright I don't see any reports for that. you can report it on bugs.mojang.com
#1851 [15:04] <McMatt> Thanks!
#1852 [15:05] <CubeTheThird> Oberfail, in-game, hold f3 + c until the game crashes
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#1854 [15:06] <Arad_Uliel> CubeTheThird - i did:) now i'm going to restart and try again. thanks for your help:)
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#1861 [15:07] <Oberfail> ok, my Game has now crashed
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#1863 [15:07] <CubeTheThird> Oberfail, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1864 [15:07] <TheRegi2002> I need help, when I launch minecraft it just crashes and puts on this link:http://hopper.minecraft.net/help/pixel-format-not-accelerated/#win
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#1866 [15:07] <Oberfail> http://paste.ubuntu.com/14536045/
#1867 [15:07] <CubeTheThird> TheRegi2002, do you have a dxdiag report?
#1868 [15:07] <TheRegi2002> http://paste.ubuntu.com/14535979/
#1869 [15:08] <CubeTheThird> Oberfail, you said you tried without resource packs right?
#1870 [15:08] <Oberfail> ööhm .. sry ;D i retry it now whitout
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#1876 [15:09] <CubeTheThird> TheRegi2002, download and install https://downloadcenter.intel.com/download/18774/Intel-Graphics-Media-Accelerator-Driver-for-Windows-XP-exe-
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#1878 [15:09] <TheRegi2002> will it help?
#1879 [15:09] <CubeTheThird> TheRegi2002, please note, your computer does not meet the minimum requirements for the game, and you may likely not be able to play the most recent version
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#1881 [15:10] <TheRegi2002> you gotta be kidding me before I could play just normally like 2 weeks ago
#1882 [15:10] <TheRegi2002> before this update came
#1883 [15:10] <CubeTheThird> TheRegi2002, before what update?
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#1885 [15:11] <TheRegi2002> some update came and I couldnt play anymore
#1886 [15:11] <TheRegi2002> before that I could play just normally
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#1889 [15:11] <CubeTheThird> TheRegi2002, I'm surprised you've been able to play on that computer. It's very old, and running windows xp doesn't help
#1890 [15:11] <TheRegi2002> and i havent changed anything on my PC or installed anything
#1891 [14:52] <CubeTheThird> TheRegi2002, well as I said, you can try installing the driver I gave you
#1892 [14:52] <TheRegi2002> it will probably work like it has before
#1893 [14:53] * ShepherdLAD [ShepherdLAD@notlogged] has joined #minecrafthelp
#1894 [14:53] <ShepherdLAD> Hello
#1895 [14:53] <CubeTheThird> hello ShepherdLAD
#1896 [14:53] <ShepherdLAD> Does anyone know how i can redeem my email from my alt account
#1897 [14:53] <ShepherdLAD> I have completely forgotten it
#1898 [14:54] <Oberfail> ok it works whithout rescours pack and mods
#1899 [14:54] <CubeTheThird> ShepherdLAD, do you mean recover your email?
#1900 [14:54] <ShepherdLAD> Yes
#1901 [14:55] <CubeTheThird> Oberfail, alright. If it works in vanilla, but not with the packs, those are most likely the problem
#1902 [14:55] <CubeTheThird> ShepherdLAD, you can test all your emails on http://www.minecraft.net/retrievename
#1903 [14:55] * Eseemwiiwii [Eseemwiiwii@notlogged] has joined #minecrafthelp
#1904 [14:55] <Gumby1970> have purchased and downloaded minecraft. I believe my graphics drivers are current. It says I need to update them in order to play. http://paste.ubuntu.com/14536028/
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#1906 [14:55] <Oberfail> and what can i do now ?
#1907 [14:55] <ShepherdLAD> I have no idea what my email is though ;(
#1908 [14:55] <CubeTheThird> Gumby1970, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1909 [14:56] <CubeTheThird> Oberfail, remove the packs?
#1910 [14:56] <CubeTheThird> ShepherdLAD, then you will have to contact Mojang
#1911 [14:56] <CubeTheThird> ??> ShepherdLAD mojang/email
#1912 [14:56] <Absol> ShepherdLAD: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1913 [14:56] <Absol> ShepherdLAD: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1914 [14:56] <TheRegi2002> it wont download the driver you gave me because it doesnt meet the minimum req but thanks anyway
#1915 [14:56] <Oberfail> i removed it and i have still the same bug
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#1917 [14:57] <CubeTheThird> Oberfail, but not without mods right?
#1918 [14:57] <Oberfail> yes, this is right
#1919 [14:57] <Oberfail> if you want, you can look whith Teamviewer
#1920 [14:57] * Gumby1970 [Gumby1970@notlogged] has quit. (Client Quit)
#1921 [14:58] <CubeTheThird> Oberfail, no sorry, if it doesn't happen without mods, then we cannot help you
#1922 [14:58] <Oberfail> but it happens whithout mods ...
#1923 [14:59] * TheRegi2002 [TheRegi2002@notlogged] has quit. (Quit: Web client closed)
#1924 [14:59] <CubeTheThird> Oberfail, .. what? I thought you said it didn't
#1925 [14:59] <CubeTheThird> Oberfail, ok.. let's try doing a clean install of the game
#1926 [14:59] <CubeTheThird> ??> Oberfail win/reinst
#1927 [14:59] <Absol> Oberfail: You may need to reinstall the locally installed files that Minecraft puts into place.
#1928 [14:59] <Absol> Oberfail: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1929 [15:00] <Oberfail> ok i reinstall it
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#1940 [15:10] <Oberfail> Okey, i reinstalled Minecraft and have the same Problem if I join one of these servers
#1941 [15:10] * mark_ [mark_@notlogged] has joined #minecrafthelp
#1942 [15:11] <mark_> why cannot i not login to my mojang acount
#1943 [15:11] <CubeTheThird> Oberfail, you did as Absol said right?
#1944 [15:11] <CubeTheThird> mark_, what happens when you try?
#1945 [15:12] <mark_> i go to reset password and it states it worked...but then I try to log on and it states invalid email
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#1947 [15:12] <Oberfail> yes, i deleted .minecraft, downloaded minecraft new from the minecraft.net website and installed it
#1948 [15:12] <CubeTheThird> ??> mark_ login/throttle
#1949 [15:12] <Absol> mark_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1950 [15:13] <Absol> mark_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1951 [15:13] <CubeTheThird> Oberfail, hmm. Does this happen in singleplayer, or must multiplayer?
#1952 [15:13] * pana007 [pana007@notlogged] has joined #minecrafthelp
#1953 [15:13] <Oberfail> only multiplayer
#1954 [15:14] * aces [aces@notlogged] has joined #minecrafthelp
#1955 [15:14] <mark_> i thought by resetting the password it is unlocked
#1956 [15:14] <aces> AL lib: (EE) alc_cleanup: 1 device not closed Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#1957 [15:14] <aces> i dont know what to do
#1958 [15:15] * qndres_ [qndres_@notlogged] has joined #minecrafthelp
#1959 [15:15] <qndres_> hello anyone there?
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#1961 [15:16] <qndres_> ?
#1962 [15:16] <CubeTheThird> Oberfail, on a specific server, or any?
#1963 [15:16] <Oberfail> qndres_ write your question or Problem and they will answer you
#1964 [15:16] * Filip [Filip@notlogged] has joined #minecrafthelp
#1965 [15:16] <CubeTheThird> mark_, no, that's not how it works
#1966 [15:16] <mark_> can anyone get crazy craft to work on minecraft version 1.8
#1967 [15:16] <CubeTheThird> ??> aces launcher/game-output
#1968 [15:16] <Oberfail> any server
#1969 [15:16] <Absol> aces: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1970 [15:17] <Absol> aces: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1971 [15:17] <aces> this is my problem "AL lib: (EE) alc_cleanup: 1 device not closed Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release"?
#1972 [15:17] <CubeTheThird> mark_, we don't support mods here
#1973 [15:17] <CubeTheThird> aces, do what Absol said
#1974 [15:17] <CubeTheThird> Oberfail, can you try this one: mctest.ae97.net
#1975 [15:17] <mark_> so I will wait 3 hours then rest password and then it will let me log onto mojang?
#1976 [15:18] <qndres_> ok well im having a issue for about 3 wweeks now and i cant play minecraft due to something that is nblocking it, i already tried disabling my firewall and still nothing happens.
#1977 [15:19] <CubeTheThird> mark_, that's right
#1978 [15:19] * kokii [kokii@notlogged] has joined #minecrafthelp
#1979 [15:19] <CubeTheThird> qndres_, what does it tell you exactly?
#1980 [15:19] * poker [poker@notlogged] has joined #minecrafthelp
#1981 [15:19] <qndres_> make sure im online and make sure minecraft isnt blocked
#1982 [15:20] <aces> what do u mean by that
#1983 [15:20] <kokii> hello
#1984 [15:20] * Squishy60 [Squishy60@notlogged] has joined #minecrafthelp
#1985 [15:20] <kokii> my minecraft crashes every time
#1986 [15:20] <mark_> ok...will try...wish me luck! By the way, how do i know the account was locked....I thought when an account is locked, then the password reset would be disabled...
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#1988 [15:20] <qndres_> i have teamviewer jsut incase u need to
#1989 [15:20] <CubeTheThird> kokii, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1990 [15:21] <CubeTheThird> ??> aces launcher/game-output
#1991 [15:21] <qndres_> check
#1992 [15:21] <Absol> aces: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1993 [15:21] <Absol> aces: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1994 [15:21] <CubeTheThird> aces, this ^^^^
#1995 [15:21] <CubeTheThird> qndres_, what anti-virus and firewall software do you have?
#1996 [15:21] <CubeTheThird> mark_, no. The account isn't locked. Logins from your location are blocked because of too many failed attempts
#1997 [15:21] <qndres_> i literally have no idea
#1998 [15:21] <Squishy60> hello i need a lot of help. So basically, i died while standing in my nether portal, waiting to teleport and it wouldnt let me respawn. So i exited the game and opened back up and am now getting this error: Internal Exception: io.netty.handler.codec.DecoderException:java.IOException: Packet 0/0 (gn) was larger than i expected, found 25 bytes extra whilst reading packet 0
#1999 [15:21] <kokii> cubethefird okey i doo
#2000 [15:22] <aces> what do u mean by that?
#2001 [15:22] <aces> what do u mean by that?
#2002 [15:22] * pana007 [pana007@notlogged] has left #minecrafthelp
#2003 [15:22] <qndres_> i got it and just downloaded minecraft
#2004 [15:22] <qndres_> all i did
#2005 [15:23] <qndres_> .
#2006 [15:23] <kokii> what can i do? cube
#2007 [15:23] <CubeTheThird> brb
#2008 [15:24] <kokii> what?
#2009 [15:24] <qndres_> k den
#2010 [15:26] <qndres_> anyone therethat can help with my question?
#2011 [15:26] <Squishy60> can i please get some help? i typed my inquiry up there ^^
#2012 [15:28] <Oberfail> ok, i am now on this server, but i have now another Problem :D the world form the server "mctest.ae97.net" is loaded, but i can see the chat from the other server
#2013 [15:28] <kokii> can anyone help me my minecraft crashes all the time when i want start it ^^
#2014 [15:29] <kokii> ---- Minecraft Crash Report ---- // This doesn't make any sense! Time: 16.01.16 22:32 Description: Initializing game java.lang.OutOfMemoryError: Java heap space at java.awt.image.DataBufferByte.<init>(DataBufferByte.java:92) at java.awt.image.ComponentSampleModel.createDataBuffer(ComponentSampleModel.java:445) at java.awt.image.Raster.createWritableRaster(Raster.java:941) at javax.imageio.ImageTypeSpecifier.createBuff
#2015 [15:29] <qndres_> i think there all gone
#2016 [15:29] <kokii> thats the report
#2017 [15:29] <Oberfail> i can walk now on the Map, but if i destroy any blocks i can't jump on then or the drops
#2018 [15:29] <qndres_> ok well im having a issue for about 3 wweeks now and i cant play minecraft due to something that is nblocking it, i already tried disabling my firewall and still nothing happens.
#2019 [15:30] <kokii>
#2020 [15:30] <kokii>
#2021 [15:30] <kokii>
#2022 [15:30] <kokii>
#2023 [15:30] * Absol kicked kokii from #minecrafthelp (Reason: okii :Stop spamming)
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#2025 [15:31] * kokii [kokii@notlogged] has joined #minecrafthelp
#2026 [15:31] <kokii> hello can anyone help me my minecraft crashes alll the time when i want start it
#2027 [15:32] <Oberfail> i am on the test server now
#2028 [15:33] * ChicaneMilos [ChicaneMilos@notlogged] has joined #minecrafthelp
#2029 [15:33] <Squishy60> so apparently, u are supposed to get help in this chat, and i have so far recieved ZERO HELP
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#2031 [15:34] <ChicaneMilos> CubeTheThird: thanks once more... my friend now can play normaly :D
#2032 [15:35] <Kriss> Squishy60: we have a real life too, if you didn't know
#2033 [15:36] <Squishy60> ok... that doesnt fix my problem
#2034 [15:37] <Kriss> Squishy60: I have about 15 minutes before I have to leave, what's your problem?
#2035 [15:37] <Oberfail> CubeTheThird ?
#2036 [15:38] <CubeTheThird> Oberfail, do you have the issue on that server?
#2037 [15:38] <qndres_> ok well im having a issue for about 3 wweeks now and i cant play minecraft due to something that is nblocking it, i already tried disabling my firewall and still nothing happens.
#2038 [15:38] * ChicaneMilos [ChicaneMilos@notlogged] has quit. (Client Quit)
#2039 [15:38] <CubeTheThird> Squishy60, is your issue on multiplayer?
#2040 [15:38] <CubeTheThird> ??> qndres_ tools/hjt
#2041 [15:38] <Absol> qndres_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2042 [15:38] <Absol> qndres_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2043 [15:39] <kokii> cube can you help me now?
#2044 [15:39] <Oberfail> yes and no, now i can walk ON the map, destroy and build blocks, but i can see the chat from the other server
#2045 [15:39] <Squishy60> yes, my issue is on multiplayer
#2046 [15:39] <CubeTheThird> kokii, paste it onto http://paste.ubuntu.com and give the URL here.
#2047 [15:39] <CubeTheThird> Squishy60, you'll have to contact a server owner or admin about that
#2048 [15:39] <qndres_> ?
#2049 [15:39] <CubeTheThird> qndres_, do what Absol said
#2050 [15:40] <Squishy60> i know the server admin personally and they probabaly dont know how to do anything to fix it. what do i tell them to do?
#2051 [15:40] <Squishy60> and if i buy a new minecraft, will it fix the problem?
#2052 [15:40] <CubeTheThird> Squishy60, I would guess having him reset your player location, or something like that
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#2055 [15:41] * TheCakeManFTW [TheCakeManFTW@notlogged] has joined #minecrafthelp
#2056 [15:41] <Squishy60> ok thank you so much. much love
#2057 [15:41] <TheCakeManFTW> hi i cannot login with my minecraft account can i plz get help
#2058 [15:42] <TheCakeManFTW> it wont login for me
#2059 [15:42] <CubeTheThird> TheCakeManFTW, what happens when you try?
#2060 [15:42] <kokii> CubeTheThird, ive make it
#2061 [15:42] <TheCakeManFTW> it says invalid account
#2062 [15:42] <CubeTheThird> kokii, give the URL to your paste here
#2063 [15:42] <TheCakeManFTW> and wont let me login
#2064 [15:42] <CubeTheThird> TheCakeManFTW, have you tried resetting your password?
#2065 [15:43] <Oberfail> yes and no, now i can walk ON the map, destroy and build blocks, but i can see the chat from the other server
#2066 [15:43] <TheCakeManFTW> yes i have
#2067 [15:43] <TheCakeManFTW> have reseted 5 times now
#2068 [15:43] <CubeTheThird> ??> TheCakeManFTW login/throttle
#2069 [15:43] <Absol> TheCakeManFTW: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2070 [15:43] <TheCakeManFTW> i dont know what to do now :(
#2071 [15:43] <Absol> TheCakeManFTW: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2072 [15:44] <CubeTheThird> Oberfail, hmm.. I'm not sure what the issue is honestly. Try rebooting your computer I suppose
#2073 [15:44] <qndres_> absol did u get that?
#2074 [15:44] <TheCakeManFTW> i tried that
#2075 [15:45] * cadenmustang [cadenmustang@notlogged] has quit. (Client Quit)
#2076 [15:45] <qndres_> its /w to whisper them the pastebin link right
#2077 [15:45] <Oberfail> ok rebootinh
#2078 [15:45] * coleee9 [coleee9@notlogged] has joined #minecrafthelp
#2079 [15:45] <TheCakeManFTW> now i am confused what do i do!!??!
#2080 [15:45] <TheCakeManFTW> :(
#2081 [15:45] <CubeTheThird> qndres_, Absol is a robot. Just give the link here
#2082 [15:46] <kokii> CubeTheThird, this? http://paste.ubuntu.com/14537327/
#2083 [15:46] <TheCakeManFTW> will i lose my account forever?
#2084 [15:46] <CubeTheThird> TheCakeManFTW, you waited 3 hours?
#2085 [15:46] <qndres_> http://paste.ubuntu.com/14537347/
#2086 [15:46] <CubeTheThird> kokii, remove PureBDcraft 512x MC18.zip
#2087 [15:46] <coleee9> I tried logging in to minecraft but it keeps saying my password/username is unknown. I tried resetting the password too but nothing happened...
#2088 [15:46] <TheCakeManFTW> not yet
#2089 [15:46] <TheCakeManFTW> :(
#2090 [15:46] <TheCakeManFTW> so long
#2091 [15:47] <TheCakeManFTW> like it automatically logs me in on minecraft launcher and not on the website
#2092 [15:47] * Oberfail_ [Oberfail_@notlogged] has joined #minecrafthelp
#2093 [15:47] <CubeTheThird> qndres_, hmm I don't see any anti-virus on your computer. I recommend you do a malware scan
#2094 [15:47] <CubeTheThird> ??> qndres_ av/adwcleaner
#2095 [15:47] <Oberfail_> okey, rebooted my Computer
#2096 [15:47] <Absol> qndres_: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2097 [15:47] <kokii> CubeTheThird, how?
#2098 [15:47] <Absol> qndres_: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2099 [15:47] <CubeTheThird> ??> coleee9 login/throttle
#2100 [15:47] <Absol> coleee9: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2101 [15:47] <Absol> coleee9: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2102 [15:47] <CubeTheThird> kokii, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#2103 [15:48] <CubeTheThird> Oberfail_, any change?
#2104 [15:48] <coleee9> okay thank you
#2105 [15:48] <TheCakeManFTW> can u paste the JVM argument here kokii
#2106 [15:48] <TheCakeManFTW> if you have one
#2107 [15:48] <Oberfail_> i am trying to rebuild the bug again, please wait
#2108 [15:49] <TheCakeManFTW> i wanna see
#2109 [15:49] <kokii> ohthank you it works
#2110 [15:49] <TheCakeManFTW> XD
#2111 [15:49] <kokii> CubeTheThird, thank
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#2113 [15:49] * minato2773 [minato2773@notlogged] has quit. (Quit: Web client closed)
#2114 [15:49] * coleee9 [coleee9@notlogged] has quit. (Client Quit)
#2115 [15:50] <aces> cube where do i type this "aces launcher/game-output"
#2116 [15:50] <TheCakeManFTW> btw
#2117 [15:50] <TheCakeManFTW> i have 2-3 accounts, like my borthers andd friends
#2118 [15:50] <CubeTheThird> aces, no! Read what Absol says AFTER that
#2119 [15:50] <CubeTheThird> ??> aces launcher/game-output
#2120 [15:50] * Guest5504 is now known as Extreme
#2121 [15:50] <TheCakeManFTW> i cant login theirs either
#2122 [15:50] <Absol> aces: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2123 [15:50] <Absol> aces: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2124 [15:50] <TheCakeManFTW> Cube
#2125 [15:50] <CubeTheThird> TheCakeManFTW, throttling is applied to your network, not your account
#2126 [15:50] * ExtremeBot [ExtremeBot@notlogged] has joined #minecrafthelp
#2127 [15:51] <TheCakeManFTW> ohh
#2128 [15:51] <TheCakeManFTW> so what do i do?
#2129 [15:51] * Oberfail [Oberfail@notlogged] has quit. (Ping timeout: 204 seconds)
#2130 [15:51] <CubeTheThird> TheCakeManFTW, wait 3 hours
#2131 [15:51] <Oberfail_> nope, not any change, i can do the bug again
#2132 [15:51] <TheCakeManFTW> ook
#2133 [15:51] <TheCakeManFTW> its 8:52am here xD
#2134 [15:51] <CubeTheThird> Oberfail_, can you force another crash report?
#2135 [15:52] <TheCakeManFTW> feel like sleeping
#2136 [15:52] <TheCakeManFTW> :D
#2137 [15:52] <TheCakeManFTW> ill just play smite
#2138 [15:52] * Brian [Brian@notlogged] has joined #minecrafthelp
#2139 [15:52] <Oberfail_> spamming F3 + C ?
#2140 [15:53] <CubeTheThird> Oberfail_, yes
#2141 [15:53] <Brian> I am trying to make a payment on my Minecraft realms
#2142 [15:53] <Brian> The system says too many attempts
#2143 [15:53] <Brian> not sure what is going on .
#2144 [15:53] <Brian> the card is fine.
#2145 [15:53] <CubeTheThird> Brian, credit card?
#2146 [15:53] <TheCakeManFTW> gm..
#2147 [15:53] <TheCakeManFTW> hm..
#2148 [15:53] <TheCakeManFTW> ik this problem
#2149 [15:53] <Brian> sorry, I am not sure. Is this a secure chat.
#2150 [15:53] <aces> http://paste.ubuntu.com/14537473/
#2151 [15:53] <TheCakeManFTW> can u try to login after a while
#2152 [15:53] <Oberfail_> http://paste.ubuntu.com/14537479/
#2153 [15:54] <CubeTheThird> Brian, well I'm not asking you for personal information. Just yes or no, are you using a credit card
#2154 [15:54] <TheCakeManFTW> becasuse to many tries= locking of account
#2155 [15:54] <Brian> gotcha
#2156 [15:54] <TheCakeManFTW> so
#2157 [15:54] <Brian> yes.
#2158 [15:54] <CubeTheThird> aces, ok, one moment
#2159 [15:54] <TheCakeManFTW> try later
#2160 [15:54] <CubeTheThird> Brian, is it pre-paid?
#2161 [15:54] <Brian> no
#2162 [15:54] <CubeTheThird> Oberfail_, can you also show me a paste of the 'game output' tab?
#2163 [15:55] <Brian> I am not a gamer, bud. I am taking care of my son's realm subscription.
#2164 [15:55] <CubeTheThird> Brian, ok. Contact the bank/credit card company to make sure they aren't blocking international purchases to Sweden. Also, you'll probably have to wait a few hours before trying again
#2165 [15:55] <TheCakeManFTW> ... gmm..
#2166 [15:55] <Brian> got it. That's what I needed to understand. Thank you.
#2167 [15:55] * Brian [Brian@notlogged] has quit. (Client Quit)
#2168 [15:56] <CubeTheThird> ??> aces win/dxdiag
#2169 [15:56] <Absol> aces: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2170 [15:56] <TheCakeManFTW> cya gonna play smite now :D
#2171 [15:56] <TheCakeManFTW> byee
#2172 [15:56] <TheCakeManFTW> since i cant play minecraft XD
#2173 [15:56] <TheCakeManFTW> bye bue
#2174 [15:56] * TheCakeManFTW [TheCakeManFTW@notlogged] has quit. (Quit: Web client closed)
#2175 [15:57] <Oberfail_> http://paste.ubuntu.com/14537552/
#2176 [15:57] <Oberfail_> whoops wait, wrong launcher
#2177 [15:57] <CubeTheThird> O.o?
#2178 [15:57] <CubeTheThird> Oberfail_, you have 2 launchers open?
#2179 [15:57] * qndres_ [qndres_@notlogged] has quit. (Ping timeout: 204 seconds)
#2180 [15:58] <Oberfail_> this time yes, the others no
#2181 [15:58] <Oberfail_> *the other times not
#2182 [15:59] * mandm0721 [mandm0721@notlogged] has quit. (Ping timeout: 204 seconds)
#2183 [15:59] * qndres_ [qndres_@notlogged] has joined #minecrafthelp
#2184 [15:59] <qndres_> alright were do i pay u guys
#2185 [15:59] <qndres_> u guys are so awesome
#2186 [15:59] <qndres_> <3
#2187 [15:59] <CubeTheThird> lol
#2188 [15:59] <qndres_> no joke
#2189 [16:00] <qndres_> this prblem has happeing for about 1 month now
#2190 [16:00] <CubeTheThird> qndres_, we are volunteers. Don't worry about it and enjoy the game
#2191 [16:00] <qndres_> give me ur paypal
#2192 [16:00] <qndres_> rn
#2193 [16:00] <qndres_> litterally
#2194 [16:00] <qndres_> not even joking
#2195 [16:00] <qndres_> i will donate
#2196 [16:01] <CubeTheThird> qndres_, while I appreciate the gesture, I'm not going to take your monkey. If you really want, donate it to a charity
#2197 [16:01] * The_Soul_Keeper [The_Soul_Keeper@notlogged] has joined #minecrafthelp
#2198 [16:01] <qndres_> <3
#2199 [16:01] <qndres_> thanks again
#2200 [16:01] <CubeTheThird> no problem :3
#2201 [16:01] <Oberfail_> Gameoutput: http://paste.ubuntu.com/14537662/
#2202 [16:01] <qndres_> i will not donate my monkeys do
#2203 [16:02] * Yoda [Yoda@notlogged] has joined #minecrafthelp
#2204 [16:02] <CubeTheThird> Oberfail_, hmm now that's strange. It looks like the game connected to servers multiple times at the same time :Z
#2205 [16:02] <Oberfail_> I see the Problem too :D
#2206 [16:02] <The_Soul_Keeper> I am having trouble getting minecraft to load on my computer. I'm not really sure what is wrong. The help website said to post this link: http://paste.ubuntu.com/14537635/
#2207 [16:03] <aces> http://paste.ubuntu.com/14537473/
#2208 [16:03] <CubeTheThird> qndres_, but they need monkeys for research! ;)
#2209 [16:03] <CubeTheThird> The_Soul_Keeper, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2210 [16:03] <CubeTheThird> ??> aces win/dxdiag
#2211 [16:03] <Absol> aces: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2212 [16:03] <The_Soul_Keeper> CubeTheThird, thank you!
#2213 [16:03] <CubeTheThird> Oberfail_, have you always experienced this problem?
#2214 [16:04] * steve [steve@notlogged] has joined #minecrafthelp
#2215 [16:04] <Oberfail_> no, this Problem is new
#2216 [16:04] <CubeTheThird> Oberfail_, did you recently install or update any software?
#2217 [16:04] * ardentacrobat96 [ardentacrobat96@notlogged] has joined #minecrafthelp
#2218 [16:04] * The_Soul_Keeper [The_Soul_Keeper@notlogged] has quit. (Client Quit)
#2219 [16:04] <aces> okay ive done all that what do i do now?
#2220 [16:05] <CubeTheThird> Oberfail_, .. wait! I have an idea. Did you install AMD Quick Stream technologies?
#2221 [16:05] * steve_ [steve_@notlogged] has joined #minecrafthelp
#2222 [16:05] <CubeTheThird> aces, give the link to your dxdiag report here
#2223 [16:05] <Oberfail_> i think no, but to be sure where i can see it ?
#2224 [16:05] * Shyla2012 [Shyla2012@notlogged] has joined #minecrafthelp
#2225 [16:05] <CubeTheThird> Oberfail_, umm.. I'm not 100% sure actually. Might show up in the 'uninstall a program' list
#2226 [16:06] <Shyla2012> I need help with downloading Minecraft again
#2227 [16:06] <CubeTheThird> Shyla2012, what's the problem?
#2228 [16:06] * qndres_ [qndres_@notlogged] has quit. (Quit: Web client closed)
#2229 [16:06] * steve__ [steve__@notlogged] has joined #minecrafthelp
#2230 [16:06] <Oberfail_> no, and i cant find anything else whit the word "AMD"
#2231 [16:06] <aces> http://paste.ubuntu.com/14537780/
#2232 [16:07] <CubeTheThird> Oberfail_, hmm.. interesting. Perhaps Crimson or Catalyst software?
#2233 [16:07] <Shyla2012> I download the install and everything goes fine until the message " Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft." I've done this 2 times already.
#2234 [16:07] * jimmyCarZ13 [jimmyCarZ13@notlogged] has joined #minecrafthelp
#2235 [16:07] <CubeTheThird> aces, ok one moment
#2236 [16:07] <CubeTheThird> Shyla2012, open C:\Program Files(x86)\Minecraft
#2237 [16:07] <Shyla2012> how?
#2238 [16:07] <Oberfail_> a long time ago i had an AMD gpu inside my pc to test the gpu, but i unistalled both programs after using the gtx 660
#2239 [16:07] <CubeTheThird> Shyla2012, from Computer?
#2240 [16:08] * steve [steve@notlogged] has quit. (Ping timeout: 204 seconds)
#2241 [16:08] <CubeTheThird> Oberfail_, ah.. then I may be mistaken
#2242 [16:08] <Shyla2012> no i forgot it was a specific folder. ok i have it open
#2243 [16:08] <CubeTheThird> Oberfail_, ok I guess we'll do a malware scan
#2244 [16:08] <CubeTheThird> ??> av/adwcleaner
#2245 [16:08] <CubeTheThird> ??> Oberfail_ av/adwcleaner
#2246 [16:08] <Absol> Oberfail_: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2247 [16:08] <Absol> Oberfail_: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2248 [16:08] <CubeTheThird> Shyla2012, ok. Delete everything in that folder and install the game again
#2249 [16:08] * diana78 [diana78@notlogged] has joined #minecrafthelp
#2250 [16:08] <CubeTheThird> aces, hmm it seems the game is running off your integrated intel graphics, instead of your nvidia graphics card
#2251 [16:08] <jimmyCarZ13> When I double click on a server to try and play on it I get the error java.lang.NullPointerException: group. How do I fix that so my servers connect and I can play on them
#2252 [16:09] <CubeTheThird> jimmyCarZ13, what anti-virus and firewall software do you have?
#2253 [16:09] <jimmyCarZ13> Verizon McAfee
#2254 [16:09] * steve_ [steve_@notlogged] has quit. (Ping timeout: 204 seconds)
#2255 [16:09] <steve__> a strange mob has appeared on my minecraft it has a white face, red eyes, and black tenticles ( this is PE) does anyone know what I should do
#2256 [16:09] <aces> what should i do about it
#2257 [16:10] <CubeTheThird> jimmyCarZ13, ah, mcafee is terrible and known to cause such issues. Remove it and get something else like avast
#2258 [16:10] <CubeTheThird> ??> jimmyCarZ13 av/mcafee/uninstall
#2259 [16:10] <Absol> jimmyCarZ13: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#2260 [16:10] <CubeTheThird> steve__, yes. Stop spreading rumours
#2261 [16:11] <Shyla2012> msi version or exe version?
#2262 [16:11] <jimmyCarZ13> Would simply turning the real time scanning and firewall off help, or would I have to get rid of it entirely
#2263 [16:11] <Shyla2012> i tried the msi version the other times
#2264 [16:11] <CubeTheThird> aces, is your laptop plugged in to a power outlet?
#2265 [16:11] * Oberfail [Oberfail@notlogged] has joined #minecrafthelp
#2266 [16:11] <CubeTheThird> Shyla2012, the msi
#2267 [16:11] <aces> yes
#2268 [16:11] <Shyla2012> it just pops up to either repair or remove
#2269 [16:11] <CubeTheThird> jimmyCarZ13, you are welcome to try that, but the only solution we have ever found to be effective is removing it
#2270 [16:11] <Oberfail> i run adw cleaner, press delet and it restartet my Computer, now i am back
#2271 [16:11] <diana78> http://paste.ubuntu.com/.......this is the link to dxdiag history. i can't access the game. just updated to windows 10.
#2272 [16:11] <CubeTheThird> Shyla2012, yes do repair now
#2273 [16:11] * Oberfail_ [Oberfail_@notlogged] has quit. (Ping timeout: 204 seconds)
#2274 [15:52] <CubeTheThird> aces, ok. Can you make sure your computer power settings are set to maximum performance?
#2275 [15:52] <Shyla2012> ok now what?
#2276 [15:52] <CubeTheThird> Oberfail, ok, any change?
#2277 [15:52] * skreddy [skreddy@notlogged] has joined #minecrafthelp
#2278 [15:52] <steve__> CubeTheThird I'm not spreading rumors
#2279 [15:52] <Oberfail> let me try it
#2280 [15:52] <CubeTheThird> diana78, that's not the correct link
#2281 [15:52] <CubeTheThird> steve__, no such thing exists in any version of vanilla minecraft
#2282 [15:52] <jimmyCarZ13> ok. Because I tried that and it didnt work, I just wanted to know if it should have worked. Thank you for the tips
#2283 [15:53] <skreddy> hi my minecraft crash when i go in to it help plz?
#2284 [15:53] <CubeTheThird> skreddy, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2285 [15:53] <skreddy> ok
#2286 [15:55] <aces> yes they are on max powwer
#2287 [15:56] <steve__> that is why I am asking for help
#2288 [15:56] <Oberfail> still the same Problem CubeTheThird :D
#2289 [15:56] <skreddy> it does not work to copy it when i rigthclick
#2290 [15:56] * SuculentoHernan [SuculentoHernan@notlogged] has joined #minecrafthelp
#2291 [15:56] <CubeTheThird> aces, ok. Try this guide to configure nvidia optimus: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#2292 [15:56] * Vasher [Vasher@notlogged] has quit. (Read error: Connection reset by peer)
#2293 [15:56] <CubeTheThird> Oberfail, hmm. what anti-virus and firewall software do you have?
#2294 [15:57] <GreyVulpine> steve__ - We can't help you. Sorry.
#2295 [15:57] <CubeTheThird> ??> skreddy win/edit
#2296 [15:57] <Absol> skreddy: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#2297 [15:57] * jimmyCarZ13 [jimmyCarZ13@notlogged] has quit. (Quit: Web client closed)
#2298 [15:57] <Oberfail> standart Windows 10
#2299 [15:57] * Vasher [Vasher@notlogged] has joined #minecrafthelp
#2300 [15:57] <CubeTheThird> Oberfail, ok let's do a different scan then
#2301 [15:57] <CubeTheThird> ??> Oberfail tools/hjt
#2302 [15:57] <Absol> Oberfail: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2303 [15:57] <Absol> Oberfail: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2304 [15:57] <Absol> Oberfail: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2305 [15:57] * SuculentoHernan [SuculentoHernan@notlogged] has left #minecrafthelp
#2306 [15:58] <CubeTheThird> steve__, if you can find it on the minecraft wiki, then we could help you, however there would be plenty of info about it there
#2307 [15:58] <Oberfail> äähm, what :D ?
#2308 [15:58] <Oberfail> aah ok
#2309 [15:58] <CubeTheThird> lol
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#2311 [16:01] * steve__ [steve__@notlogged] has quit. (Ping timeout: 204 seconds)
#2312 [16:01] <skreddy> cubethethird, how do i copy it??? i have highligthed it but i cant rigthclick it
#2313 [16:01] <Oberfail> http://paste.ubuntu.com/14537959/
#2314 [16:02] <CubeTheThird> ??> skreddy win/edit
#2315 [16:02] <Absol> skreddy: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#2316 [16:02] <CubeTheThird> skreddy, see this ^^^^
#2317 [16:02] <CubeTheThird> Oberfail, disable/remove hamachi
#2318 [16:03] * roseguerin12345 [roseguerin12345@notlogged] has joined #minecrafthelp
#2319 [16:03] <skreddy> ---- Minecraft Crash Report ---- // Daisy, daisy... Time: 16.01.16 23:17 Description: Unexpected error java.lang.RuntimeException: No OpenGL context found in the current thread. at org.lwjgl.opengl.GLContext.getCapabilities(GLContext.java:124) at org.lwjgl.opengl.GL11.glGetError(GL11.java:1299) at ave.b(SourceFile:832) at ave.av(SourceFile:894) at ave.a(SourceFile:325) at net.minecraft.client.main.Main.main(SourceFile:124) A d
#2320 [16:03] <CubeTheThird> Oberfail, and also the 'razor game scanner'
#2321 [16:03] <CubeTheThird> ??> skreddy win/dxdiag
#2322 [16:04] <Absol> skreddy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2323 [16:04] <Shyla2012> same error. it won't download
#2324 [16:04] <CubeTheThird> Shyla2012, what anti-virus and firewall software do you have?
#2325 [16:04] <Shyla2012> Avast is my anti-virus and i'm not sure of my firewall. how can i find that out?
#2326 [16:04] <skreddy> what to do now
#2327 [16:04] <CubeTheThird> Shyla2012, is it avast free?
#2328 [16:05] <Shyla2012> yes
#2329 [16:05] <CubeTheThird> skreddy, follow the new instructions Absol gave you
#2330 [16:05] <roseguerin12345> I NEED HELP my minecraft can'y play... Its a crash report plzz help me!!
#2331 [16:05] <skreddy> ok
#2332 [16:05] * scrent13 [scrent13@notlogged] has joined #minecrafthelp
#2333 [16:05] <CubeTheThird> roseguerin12345, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2334 [16:05] <Oberfail> ok, i disabled both programs
#2335 [16:06] <CubeTheThird> ??> Shyla2012 net/speed-test
#2336 [16:06] <Absol> Shyla2012: In order to help diagnose your issue, an internet speed test is required. Visit http://testmy.net/SmarTest/combinedAuto to run a test, and give both the Download and Upload speed results in chat.
#2337 [16:06] <roseguerin12345> I trying!!
#2338 [16:06] <Shyla2012> how do i do the test?
#2339 [16:06] <CubeTheThird> Oberfail, ok close and re-open the game and launcher, and try again
#2340 [16:06] <CubeTheThird> Shyla2012, do as Absol said
#2341 [16:06] <scrent13> no my open minecraft help me
#2342 [16:06] <CubeTheThird> scrent13, what happens?
#2343 [16:07] * jasonarts13 [jasonarts13@notlogged] has joined #minecrafthelp
#2344 [16:07] * jasonarts13 [jasonarts13@notlogged] has quit. (Client Quit)
#2345 [16:08] <Shyla2012> 1.2/569
#2346 [16:08] <Oberfail> same Problem .__.
#2347 [16:09] <scrent13> I did not open minecraft
#2348 [16:11] <CubeTheThird> Oberfail, hmm ok. Different malware scan it is
#2349 [16:11] <CubeTheThird> ??> Oberfail av/malwarebytes
#2350 [16:11] <Absol> Oberfail: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#2351 [16:11] <Absol> Oberfail: Download it here: http://www.malwarebytes.org/
#2352 [16:11] <Shyla2012> 1.2download/569upload
#2353 [16:12] <skreddy> ok what to do now ?
#2354 [16:12] <CubeTheThird> Shyla2012, ah.. it's possible your internet connection is too poor to download the game. You can try the alternate launcher though
#2355 [16:12] <CubeTheThird> ??> Shyla2012 dl/win/alternate
#2356 [16:12] <Absol> Shyla2012: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2357 [16:13] <CubeTheThird> skreddy, now give the link to your dxdiag report here
#2358 [16:13] <Shyla2012> ive downloaded on this stuff before, so why now would it not let me install it?
#2359 [16:13] * mitch [mitch@notlogged] has joined #minecrafthelp
#2360 [16:14] <roseguerin12345> After, what doing??
#2361 [16:14] <CubeTheThird> roseguerin12345, give the link to your paste here
#2362 [16:14] <aces> OMG THANKS
#2363 [16:14] <skreddy> http://paste.ubuntu.com/14538049/
#2364 [16:14] * aces [aces@notlogged] has quit. (Quit: Web client closed)
#2365 [16:14] <roseguerin12345> okk
#2366 [16:14] <roseguerin12345> http://paste.ubuntu.com/14538058/
#2367 [16:15] <CubeTheThird> skreddy, one moment
#2368 [16:15] <CubeTheThird> roseguerin12345, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2369 [16:15] <diana78> http://paste.ubuntu.com/
#2370 [16:15] <roseguerin12345> Okayy...
#2371 [16:15] <CubeTheThird> diana78, you have to press the 'paste!' button to submit it
#2372 [16:16] <CubeTheThird> skreddy, download and install https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
#2373 [16:16] * roseguerin12345 [roseguerin12345@notlogged] has quit. (Quit: Web client closed)
#2374 [16:16] <skreddy> kk
#2375 [16:16] <skreddy> kk
#2376 [16:18] * Shyla2012 [Shyla2012@notlogged] has left #minecrafthelp
#2377 [16:18] <skreddy> it takes 35 min omg!
#2378 [16:19] <skreddy> 2 hours?????
#2379 [16:19] <CubeTheThird> skreddy, ya driver files are typically pretty large
#2380 [16:19] <skreddy> ok
#2381 [16:20] <skreddy> so.. this wil fix my my minecraft from crashing????
#2382 [16:21] * FlamyFire [FlamyFire@notlogged] has joined #minecrafthelp
#2383 [16:21] <skreddy> cubethelord??? so.. this wil fix my my minecraft from crashing????
#2384 [16:22] <CubeTheThird> skreddy, that's right
#2385 [16:22] <skreddy> nice
#2386 [16:24] <FlamyFire> I'm having a problem with moving in Minecraft. My character keeps on slowly looking to the right when I move my mouse to the right. I tried it with different mice, but I get the same issue. This actually only happens in Minecraft, no other place.
#2387 [16:24] <diana78> http://paste.ubuntu.com/14538148/
#2388 [16:24] <CubeTheThird> FlamyFire, have you tried increasing the sensitivity of the mouse in the controls menu?
#2389 [16:25] <CubeTheThird> diana78, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2390 [16:25] <FlamyFire> I've tried changing it, it did not work.
#2391 [16:25] <CubeTheThird> FlamyFire, have you always had this issue?
#2392 [16:27] <FlamyFire> I've had on my laptop and my workstation PC. The issue on the laptop was gone, I don't know how it went away. My gaming computer never had the issue.
#2393 [16:27] <CubeTheThird> FlamyFire, are you using mods?
#2394 [16:27] <skreddy> im back in an hour
#2395 [16:27] * mark_ [mark_@notlogged] has quit. (Ping timeout: 204 seconds)
#2396 [16:28] <Oberfail> The maleware scan has finished and show no problems
#2397 [16:28] <CubeTheThird> hmm
#2398 [16:28] <CubeTheThird> Oberfail, do you have any other razor stuff?
#2399 [16:28] <FlamyFire> I am only only using Optifine, I tried playing without Optifine, but I still have the same problem.
#2400 [16:28] * Dawn [Dawn@notlogged] has joined #minecrafthelp
#2401 [16:29] <Oberfail> no
#2402 [16:29] <CubeTheThird> FlamyFire, and it's specifically when you move the mouse to the right?
#2403 [16:29] <FlamyFire> Yes, only to the right.
#2404 [16:30] * Dawn [Dawn@notlogged] has quit. (Client Quit)
#2405 [16:30] <diana78> ok thank you
#2406 [16:30] * diana78 [diana78@notlogged] has quit. (Quit: Web client closed)
#2407 [16:30] <CubeTheThird> FlamyFire, does your FPS drop when this happens?
#2408 [16:31] <FlamyFire> It doesn't, my FPS is not effected by this.
#2409 [16:31] * Vasher [Vasher@notlogged] has quit. (Ping timeout: 198 seconds)
#2410 [16:32] <CubeTheThird> FlamyFire, does it just move slowly, or does it look strange in any way?
#2411 [16:33] <FlamyFire> It moves slowly and smoothly. It doesn't skip or stutter.
#2412 [16:33] <CubeTheThird> FlamyFire, does it keep moving when you stop moving the mouse?
#2413 [16:35] <FlamyFire> It stops when I move the mouse or click, but not when I walk or sprint.
#2414 [16:35] * Oberfail_ [Oberfail_@notlogged] has joined #minecrafthelp
#2415 [16:36] <CubeTheThird> FlamyFire, what game version are you using?
#2416 [16:37] * Oberfail [Oberfail@notlogged] has quit. (Ping timeout: 204 seconds)
#2417 [16:37] <FlamyFire> I am using the lastest version, 1.8.9. This issue still happened back in 1.7 though.
#2418 [16:38] <CubeTheThird> FlamyFire, let's start by doing a clean install of the game
#2419 [16:38] <CubeTheThird> ??> FlamyFire win/reinst
#2420 [16:38] <skreddy> cubethethird, 53/176 MB now
#2421 [16:38] <Absol> FlamyFire: You may need to reinstall the locally installed files that Minecraft puts into place.
#2422 [16:38] <Oberfail_> Malewarebytes founded a Problem, i deleted the Problem, Pc restarts and the bug is sill working
#2423 [16:38] <Absol> FlamyFire: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2424 [16:39] <CubeTheThird> Oberfail_, ok. let's try something kindof random. Can you open cmd as admin
#2425 [16:39] <Oberfail_> is open
#2426 [16:39] <CubeTheThird> Oberfail_, run this command: netsh winsock reset
#2427 [16:40] * pacoelcrak [pacoelcrak@notlogged] has joined #minecrafthelp
#2428 [16:40] <Oberfail_> and now restart pc,yes ?
#2429 [16:40] <CubeTheThird> yes
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#2432 [16:41] <skreddy> cubethethird, 62/176 MB now
#2433 [16:41] <CubeTheThird> skreddy, I don't need a play by play
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#2436 [16:42] <skreddy> cubethethird, ok im just bored its 35 min
#2437 [16:43] <Oberfail> i am short away to grab me something to drink
#2438 [16:43] <FlamyFire> I just reinstalled and launched Minecraft, I am still having the same issue.
#2439 [16:44] * mongoface [mongoface@notlogged] has joined #minecrafthelp
#2440 [16:44] <mongoface> hii
#2441 [16:44] <CubeTheThird> FlamyFire, hmm. Can you get a recording of it?
#2442 [16:44] <FlamyFire> Sure.
#2443 [16:44] <CubeTheThird> mongoface, ... any reason you joined again?
#2444 [16:45] <mongoface> no
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#2447 [16:46] <Oberfail> i am back
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#2450 [16:48] <Oberfail> cubethethird ?
#2451 [16:48] <CubeTheThird> yes?
#2452 [16:49] <Oberfail> my problem is not gone ,___;
#2453 [16:49] <CubeTheThird> uhg
#2454 [16:50] <Oberfail> ;D i know how you feel
#2455 [16:50] <kjmun> How come i cant play minecraft it says i need to update my pixals and i already have
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#2457 [16:50] <kjmun> or i should say i dont have any updates
#2458 [16:51] <CubeTheThird> kjmun, do you have a dxdiag report?
#2459 [16:51] <kjmun> yes
#2460 [16:52] <FlamyFire> I am going to upload the video and link it now.
#2461 [16:52] <CubeTheThird> kjmun, give a URL to it here
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#2463 [16:53] <Oberfail> CubeTheThird, I think it is more a Problem from the launcher / game not form my Pc, i tryied it on my Laptop as the same way as on my Computer and i also can connect to 2 different server
#2464 [16:53] * charles [charles@notlogged] has joined #minecrafthelp
#2465 [16:53] <Oberfail> i am really sorry about my very bad english :D
#2466 [16:53] <kjmun> http://paste.ubuntu.com/14538312/
#2467 [16:54] <CubeTheThird> kjmun, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2468 [16:54] <charles> It says my download was corrupt and to redownload. I have tried many times.
#2469 [16:54] <CubeTheThird> charles, where does it tell you this?
#2470 [16:55] <charles> after the game downloads
#2471 [16:55] <kjmun> okay thanks cudethethird!
#2472 [16:55] <CubeTheThird> charles, do you mean when you press play?
#2473 [16:55] <CubeTheThird> charles, do you mean when you press play?
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#2476 [16:55] <charles> no. it doent ever get tht for
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#2478 [16:56] <Profine> Hi
#2479 [16:56] <CubeTheThird> charles, is this when you are installing the game, or when you open the launcher?
#2480 [16:56] <charles> installing
#2481 [16:56] <CubeTheThird> ??> charles net/speed-test
#2482 [16:56] <Absol> charles: In order to help diagnose your issue, an internet speed test is required. Visit http://testmy.net/SmarTest/combinedAuto to run a test, and give both the Download and Upload speed results in chat.
#2483 [16:57] <FlamyFire> The video is now processing.
#2484 [16:57] <Oberfail> CubeTheThird, now i have a question (not to the bug) If i playing Minecraft, it shows me that i have about 60 fps (v-sync enabled) but my game is lagging a bit. My graphic drivers are actual.
#2485 [16:57] * robson [robson@notlogged] has joined #minecrafthelp
#2486 [16:58] <CubeTheThird> Oberfail, turn off vsync and set your max fps to 70
#2487 [16:58] <Profine> Hello, I am trying to login from my dads computer, but it asks for security questions. I don't remember them, so I clicked the reset them, but the email has not sent. I have tried countleess times.
#2488 [16:58] <Profine> On minecraft.net
#2489 [16:58] <skreddy> charles, i had the same problem today
#2490 [16:58] <charles> 16.3 download and 933 upload
#2491 [16:59] <CubeTheThird> charles, hmm that should be fine. can you open C:\Program Files(x86)\Minecraft
#2492 [16:59] <charles> sure
#2493 [16:59] <CubeTheThird> Profine, if you don't get the email, you will have to contact Mojang
#2494 [16:59] <CubeTheThird> ??> Profine mojang/email
#2495 [16:59] <Absol> Profine: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2496 [16:59] <Absol> Profine: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2497 [16:59] <CubeTheThird> charles, there, delete everything and reinstall
#2498 [16:59] <Oberfail> i have now 70 fps, but the game is still lagging a bit :I
#2499 [16:59] * SirOvenproof [SirOvenproof@notlogged] has joined #minecrafthelp
#2500 [17:00] <charles> ok
#2501 [17:00] <FlamyFire> CubeTheThird, should I just send you a download link? The processing time may take me about 10 hours.
#2502 [17:00] <CubeTheThird> Oberfail, what do you mean by lagging exactly?
#2503 [17:00] <CubeTheThird> FlamyFire, hmm.. how big is the file?
#2504 [17:01] <FlamyFire> 1.12 GB
#2505 [17:01] <Oberfail> the game is not smooth, it feels not like 60fps / 70 fps more like 15-20 fps
#2506 [17:01] <SirOvenproof> Has anyone ever had an issue logging into Minecraft before? I am using my Email addess to log in (Migrated to mojang a long time ago) and I know my password is correct (changed it 5 mins ago) and I'm still unable to log in.
#2507 [17:02] <Oberfail> I have sometimes the Problem too, i just change my password again
#2508 [17:02] <CubeTheThird> FlamyFire, umm... how long is the video for it to be that big?. Seems very excessive
#2509 [17:02] <SirOvenproof> Thanks for the reply Oberfail, however I've tried this.. about 10 times aha
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#2511 [17:02] <CubeTheThird> ??> SirOvenproof login/throttle
#2512 [17:03] <Absol> SirOvenproof: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2513 [17:03] * gui2240 [gui2240@notlogged] has quit. (Client Quit)
#2514 [17:03] <Absol> SirOvenproof: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2515 [17:03] <SirOvenproof> Thanks Absol, That might be the issue. I'll give it a shot.
#2516 [17:04] <FlamyFire> It's only around one minute.
#2517 [17:04] <CubeTheThird> FlamyFire, umm.. if you have a 1 minute video that big, it sounds like you recorded it without any compression
#2518 [17:06] <FlamyFire> Well, the Codec that I'm using is an H264, but this was just a raw file.
#2519 [17:06] <CubeTheThird> ya that would be why
#2520 [17:07] <FlamyFire> 6 minutes until the download link is ready though, wrecking my Dropbox storage space. I just care about fixing this issue at this point. I've been trying to solve this for about 4 hours.
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#2523 [17:08] <monster552004> say germany ?
#2524 [17:09] <monster552004> minecraft have a probleme :(
#2525 [17:09] <CubeTheThird> monster552004, what's the problem?
#2526 [17:09] * monster552004 [monster552004@notlogged] has quit. (Client Quit)
#2527 [17:10] <FlamyFire> About two minutes left for the file to be ready.
#2528 [17:10] <Oberfail> SirOvenproof should i record my problem a second time ?
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#2530 [16:55] <FlamyFire> The video is done, here: https://www.dropbox.com/s/hd3ogd5ul26s1cd/javaw%202016-01-16%2016-50-32-032.mp4?dl=0
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#2532 [16:56] <skreddy> cubethethird, ok im finish downloading
#2533 [16:56] <CubeTheThird> FlamyFire, ok one sec
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#2535 [16:56] <CubeTheThird> skreddy, install it now
#2536 [16:57] <skreddy> ok
#2537 [16:58] <Oberfail> skreddy is your mous hyper sensiv or moving in wrong directions ?
#2538 [16:58] <Elmer> having problems with launcher reporting "No name matching s3.amazonaws.com found"... have turned off firewall, and have no Java... any ideas?
#2539 [16:59] <CubeTheThird> FlamyFire, you said this happens with 2 different mice yes?
#2540 [16:59] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 198 seconds)
#2541 [16:59] <CubeTheThird> Elmer, can you open cmd?
#2542 [16:59] <FlamyFire> Yes, more than two actually.
#2543 [16:59] <skreddy> Menu USA (English) Sign In Search Drivers and Software Product Specifications Warranty Support Community Contact Us Support by Product Support Support Home Intel® Graphics Drivers Error Message: Computer Manufacturer Graphics Driver Detected Article ID: 000005469 Last Reviewed: 21-Dec-2015 Description You get one of the following messages: The Intel® Driver Update Utility reports the following message: A customized computer manu
#2544 [16:59] <Elmer> sure
#2545 [16:59] <CubeTheThird> FlamyFire, are they of the same brand?
#2546 [17:00] <FlamyFire> No, different brand. HP, Corsair, Logitech, Steel Series...
#2547 [17:00] <skreddy> oberfail, no
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#2550 [17:01] <CubeTheThird> FlamyFire, hmm. I'm wondering if you have software that's conflicting with it
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#2554 [17:02] <skreddy> cubethethird, it did not work :(
#2555 [17:02] <CubeTheThird> skreddy, one sec
#2556 [17:02] <skreddy> ok :(
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#2559 [17:03] <FlamyFire> I just built this PC though. I only have some Adobe programs and Java installed.
#2560 [17:03] <CubeTheThird> FlamyFire, did you install any mouse drivers?
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#2563 [17:04] <FlamyFire> Yes, I've installed the drivers.
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#2565 [17:04] <CubeTheThird> FlamyFire, can you remove them
#2566 [17:05] <FlamyFire> I'll try that.
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#2569 [17:06] <Elmer> cubethethird, trying to figure if something is blocking s3.amazonaws, or is there a current issue - been trying all day
#2570 [17:07] <skreddy> help
#2571 [17:07] <CubeTheThird> skreddy, ok you'll have to try this driver from lenovo: http://support.lenovo.com/ca/en/products/laptops-and-netbooks/lenovo-e-series-laptops/e31-70/80kc/downloads/DS104280
#2572 [17:07] <CubeTheThird> Elmer, in cmd run: ping s3.amazonaws.com
#2573 [17:09] <skreddy> CubeTheThird, download now?
#2574 [17:09] * IvanCito233 [IvanCito233@notlogged] has joined #minecrafthelp
#2575 [17:09] <FlamyFire> I uninstalled the drivers, it is still happening.
#2576 [17:10] <CubeTheThird> FlamyFire, you'll have to reboot your computer first
#2577 [17:10] <CubeTheThird> skreddy, that's right
#2578 [17:10] <Elmer> cubethethird, get ....Reply from 193.195.3.33: bytes=32 time=139ms TTL=60..., and reverse dns gives me Pinging iwfwebfilter.thus.net [193.195.3.33] with 32 bytes of data:
#2579 [17:10] <skreddy> ok
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#2581 [17:10] <CubeTheThird> Elmer, what anti-virus and firewall software do you have?
#2582 [17:10] <FlamyFire> When I log back online, will I be connected back to this channel?
#2583 [17:11] <CubeTheThird> FlamyFire, yes. There's only 1 support channel
#2584 [17:11] <FlamyFire> Ok, I'll restart.
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#2586 [17:11] <Elmer> cubethethird, Bitdefender... but I did try turning it off
#2587 [17:12] <CubeTheThird> Elmer, hmm ya I suspect it's blocking minecraft or java
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#2590 [17:12] <monster552004> ------------------ System Information ------------------ Time of this report: 1/16/2016, 10:58:35 Machine name: TOSHIBA-PC Operating System: Windows 10 Home 32-bit (10.0, Build 10586) (10586.th2_release.160104-1513) Language: German (Regional Setting: German) System Manufacturer: TOSHIBA System Model: Satellite P100 BIOS: PhoenixBIOS 4.0 Release
#2591 [17:13] * charles [charles@notlogged] has quit. (Quit: Web client closed)
#2592 [17:14] <CubeTheThird> monster552004, paste it onto http://paste.ubuntu.com and give the URL here.
#2593 [17:14] <SirOvenproof> Hey! I was here a little while ago explaining that i was unable to log into minecraft (Launcher or website) due to invalid credentials. I am using the correct Email and Password, I am 100% positive of that. I can also log into the Mojang website using the same credentials using my phone. I have all firewalls and antivirus turned of on my PC. Anyone have any other ideas?
#2594 [17:15] * FlamyFire [FlamyFire@notlogged] has joined #minecrafthelp
#2595 [17:15] <tyteen4a03> ??> SirOvenproof login/throttle
#2596 [17:15] <Absol> SirOvenproof: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2597 [17:15] <Absol> SirOvenproof: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2598 [17:16] <skreddy> brb
#2599 [17:16] <Elmer> cubethethird, so maybe I need to try adding a rule to allow MinecraftLauncher local java.exe through firewall?
#2600 [17:17] <monster552004> hi
#2601 [17:17] <CubeTheThird> Elmer, ya something like that
#2602 [17:17] <CubeTheThird> monster552004, paste the report onto http://paste.ubuntu.com and give the URL here.
#2603 [17:17] <monster552004> yes thanks
#2604 [17:17] <SirOvenproof> But If I was locked out. wouldn't I be locked out everywhere? Not just on the PC? and If a lockout is the case, why can't I log into my brothers account either?
#2605 [17:17] * monster552004 [monster552004@notlogged] has quit. (Client Quit)
#2606 [17:18] <CubeTheThird> SirOvenproof, throttling is applied to your network, not your account
#2607 [17:18] <SirOvenproof> Interesting. So, a change of IP would fix this?
#2608 [17:19] <FlamyFire> Well, it seems to be gone...
#2609 [17:19] <FlamyFire> But I bet it will come back.
#2610 [17:20] <CubeTheThird> SirOvenproof, it would yes
#2611 [17:21] <SirOvenproof> Awesome. Should be able to sort that then :)
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#2613 [17:21] <julian4533> hola
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#2615 [17:24] <skreddy> CubeTheThird, im done downloading it now
#2616 [17:24] <FlamyFire> Alright, well the problem is solved. For now.... but I know it will come back another time soon. Thank you for helping though.
#2617 [17:25] <Elmer> cubethethird, no joy even with Bitdefender Firewall off (and no Windows firewall)... is this a Windows 10 issue maybe?
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#2619 [17:26] <skreddy> CubeTheThird, im done downloading it now what do i do now?
#2620 [17:26] <san> hi there,
#2621 [17:26] <CubeTheThird> skreddy, install that one
#2622 [17:27] * SirOvenproof [SirOvenproof@notlogged] has quit. (Ping timeout: 204 seconds)
#2623 [17:27] <CubeTheThird> Elmer, we can try doing a malware scan
#2624 [17:27] <san> my kids keep talking about a dinosaur mod? i have no idea what this is and orhow to get it, safe???
#2625 [17:27] <CubeTheThird> ??> Elmer av/adwcleaner
#2626 [17:27] <Absol> Elmer: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2627 [17:27] <Absol> Elmer: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2628 [17:27] <CubeTheThird> san, sorry we don't assist with mods here. Perhaps look on the minecraft wiki
#2629 [17:27] <CubeTheThird> .g minecraft wiki
#2630 [17:27] <ExtremeBot> CubeTheThird: http://minecraft.gamepedia.com/ — Official Minecraft Wiki – The ultimate resource for all things Minecraft — Wiki covering gameplay, blocks, crafting recipes, running a server, and events.
#2631 [17:28] <san> ok thank you
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#2635 [17:34] <skreddy> CubeTheThird, i need to restart my computer so.. BRB
#2636 [17:34] <CubeTheThird> alrighty
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#2642 [17:37] <Elmer> cubethethird, absol : thanks, I'll give it a go... but usually keep clean of malware
#2643 [17:37] <williams> minecraft won't let me quit. the screen turns black and it won't close
#2644 [17:37] <CubeTheThird> Elmer, it would surprise me, considering you have bitdefender
#2645 [17:38] <CubeTheThird> williams, do you mean your whole screen goes black?
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#2648 [17:40] <williams> CubeTheThird, minecraft goes black and i can minimise it but it wont go away
#2649 [17:40] * skreddy [skreddy@notlogged] has quit. (Ping timeout: 204 seconds)
#2650 [17:40] <CubeTheThird> hmm
#2651 [17:40] * [ is now known as Guest98134
#2652 [17:40] <CubeTheThird> ??> williams launcher/game-output
#2653 [17:40] <Absol> williams: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2654 [17:40] <Absol> williams: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2655 [17:42] * skreddy [skreddy@notlogged] has joined #minecrafthelp
#2656 [17:42] <skreddy> ok im back
#2657 [17:43] <skreddy> what to do now??
#2658 [17:43] <CubeTheThird> skreddy, try the game again
#2659 [17:43] <skreddy> ok
#2660 [17:45] <williams> Absol, is this it?
#2661 [17:45] <williams> [10:48:09 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on osx... [10:48:09 INFO]: Current time is Jan 17, 2016 10:48:09 AM [10:48:09 INFO]: System.getProperty('os.name') == 'Mac OS X' [10:48:09 INFO]: System.getProperty('os.version') == '10.10.5' [10:48:09 INFO]: System.getProperty('os.arch') == 'x86_64' [10:48:09 INFO]: System.getProperty('java.version') == '1.8.0_60' [10:48:09 INFO]: System.getProper
#2662 [17:46] <skreddy> CubeTheThird, the game crashed again :(
#2663 [17:46] <CubeTheThird> skreddy, hmm. Can you make a new dxdiag report?
#2664 [17:46] <CubeTheThird> williams, paste it onto http://paste.ubuntu.com not here
#2665 [17:48] <skreddy> CubeTheThird, how did i do that ??
#2666 [17:48] <williams> CueTheThird, i did
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#2668 [17:51] <skreddy> CubeTheThird, here is the report i get everytime http://paste.ubuntu.com/14538974/
#2669 [17:51] <CubeTheThird> skreddy, can you make a new dxdiag report?
#2670 [17:52] <skreddy> ok
#2671 [17:53] * mindpineapplez [mindpineapplez@notlogged] has joined #minecrafthelp
#2672 [17:53] <skreddy> http://paste.ubuntu.com/14539000/
#2673 [17:53] <CubeTheThird> skreddy, well the drivers appear to be update to date. so that's good at least
#2674 [17:54] <CubeTheThird> skreddy, do you have any game/screen recording software installed?
#2675 [17:54] <skreddy> CubeTheThird, yes i have bandicam
#2676 [17:55] <CubeTheThird> skreddy, can you uninstall it and try the game again? (you may have to reboot first)
#2677 [17:56] <skreddy> CubeTheThird, uninstall bandicam? ok
#2678 [17:56] <scrent13> NO ME AYUDARON DE NADA
#2679 [17:56] <mindpineapplez> hi
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#2681 [17:57] <mindpineapplez> when i click on the sword to make it strike nothing happens
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#2683 [17:57] <mindpineapplez> what could be causing this
#2684 [17:57] <CubeTheThird> mindpineapplez, you left-click while holding it, yes?
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#2686 [17:57] <Kitty_> hey anyone having a problem with minecraft sayign your client is outdted when joining realms
#2687 [17:57] <mindpineapplez> yes
#2688 [17:58] <CubeTheThird> Kitty_, the most recent game version is 1.8.9
#2689 [17:58] <Kitty_> I know, I tried using that.
#2690 [17:58] <CubeTheThird> mindpineapplez, if you change the action button to something else in the controls, does that work?
#2691 [17:58] <CubeTheThird> Kitty_, and that gave you the same message?
#2692 [17:58] <Kitty_> It said it was outdated anyways. Yes.
#2693 [17:58] <skreddy> ok i have deleted bandicam
#2694 [17:59] <mindpineapplez> haven;t tried that....will try and get back
#2695 [17:59] <Kitty_> I don't know what to do...
#2696 [17:59] <CubeTheThird> Kitty_, close and re-open the game launcher
#2697 [17:59] <Kitty_> I did.
#2698 [17:59] <CubeTheThird> skreddy, try again now. If it still gives you the same thing, reboot
#2699 [17:59] <skreddy> CubeTheThird, still crashing
#2700 [18:00] <Kitty_> I even unistalled minecraft and reinstalled it.
#2701 [18:00] <CubeTheThird> Kitty_, are you using the default game launcher?
#2702 [18:00] <CubeTheThird> skreddy, ok reboot
#2703 [18:00] <Kitty_> Yes.
#2704 [18:00] <skreddy> CubeTheThird, ok i reboot
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#2706 [18:01] <skreddy> CubeTheThird, reboot minecraft or the pc?
#2707 [18:01] <CubeTheThird> skreddy, the pc
#2708 [18:01] <Kitty_> Cube, I got it working now. Thank you for the help!
#2709 [18:01] <FlamyFire> CubeTheThird, the problem is back.
#2710 [18:01] <skreddy> CubeTheThird, ok brb
#2711 [18:01] * techno156 [techno156@notlogged] has joined #minecrafthelp
#2712 [18:02] <CubeTheThird> FlamyFire, just suddenly started>
#2713 [18:02] <CubeTheThird> ?
#2714 [18:02] * GoodyChikenz [GoodyChikenz@notlogged] has joined #minecrafthelp
#2715 [18:02] <FlamyFire> It just suddenly came back.
#2716 [18:02] <GoodyChikenz> i cant log onto my minecraft account because it says it has migrated. i go to log into the mojang account with the email and password and it doesnt let me
#2717 [18:03] <CubeTheThird> GoodyChikenz, what is your minecraft username?
#2718 [18:03] <GoodyChikenz> GoodyChikenz
#2719 [18:03] <mindpineapplez> changing buttons in controls worked. thank you. exiting chat.
#2720 [18:03] <mindpineapplez> changing buttons in controls worked. thank you. exiting chat.
#2721 [18:04] * mindpineapplez [mindpineapplez@notlogged] has left #minecrafthelp
#2722 [18:04] <GoodyChikenz> ?
#2723 [18:05] * skreddy_ [skreddy_@notlogged] has joined #minecrafthelp
#2724 [18:05] * skreddy [skreddy@notlogged] has quit. (Ping timeout: 204 seconds)
#2725 [18:05] <skreddy_> ok im back
#2726 [18:05] <CubeTheThird> GoodyChikenz, one sec
#2727 [18:05] <skreddy_> CubeTheThird, im back
#2728 [18:06] <CubeTheThird> GoodyChikenz, as far as I can tell that name was changed. If you didn't change it, it's likely your account was compromised
#2729 [18:06] <CubeTheThird> ??> GoodyChikenz account/send-email
#2730 [18:06] <Absol> GoodyChikenz: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2731 [18:06] <Absol> GoodyChikenz: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2732 [18:06] <CubeTheThird> skreddy_, any luck>
#2733 [18:06] <CubeTheThird> ?
#2734 [18:06] * Elmer [Elmer@notlogged] has joined #minecrafthelp
#2735 [18:06] <skreddy_> CubeTheThird, lets find out
#2736 [18:06] <GoodyChikenz> i never gave anyone my info thats not possible
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#2738 [18:07] <Elmer> cubethethird, back and all ADWCleaned... but still failing. thanks for help, will have to try another day now... any final pointers for what to check?
#2739 [18:07] <skreddy_> CubeTheThird, (crashed) :(
#2740 [18:08] <CubeTheThird> Elmer, all I can tell is that something is blocking the launcher/installer from contacting the amazon servers, since you are able to ping them successfully
#2741 [18:09] <skreddy_> CubeTheThird, (crashed) :(
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#2743 [18:09] <CubeTheThird> ??> skreddy_ tools/hjt
#2744 [18:09] <Absol> skreddy_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2745 [18:09] <Absol> skreddy_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2746 [18:10] <skreddy_> CubeTheThird, what?
#2747 [18:10] <CubeTheThird> skreddy_, do what Absol said
#2748 [18:10] <Elmer> cubethethird, I was curious about the reverse DNS on that IP pointing to iwfwebfilter.thus.net [193.195.3.33]
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#2750 [18:11] <CubeTheThird> Elmer, oh.. it's possible your dns entries are invalid then
#2751 [18:11] <CubeTheThird> ??> Elmer net/dns/public
#2752 [18:11] <Absol> Elmer: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#2753 [18:11] <Absol> Elmer: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
#2754 [18:11] <skreddy_> CubeTheThird,ok more downloads.........
#2755 [18:11] <FlamyFire> Cube, so... what should I do? Sorry to bother, I'm getting really worried.
#2756 [18:11] * SkrairWeed [SkrairWeed@notlogged] has joined #minecrafthelp
#2757 [18:11] <CubeTheThird> ??> FlamyFire tools/hjt
#2758 [18:11] <Absol> FlamyFire: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2759 [18:11] <Absol> FlamyFire: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2761 [18:12] <Elmer> cubethethird, cool, I'll check that out ... many thanks for help.
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#2763 [17:52] <SkrairWeed> hola
#2764 [17:52] * SkrairWeed [SkrairWeed@notlogged] has quit. (Client Quit)
#2765 [17:52] * SkrairWeed [SkrairWeed@notlogged] has joined #minecrafthelp
#2766 [17:53] <SkrairWeed> necesito ayuda
#2767 [17:53] <SkrairWeed> çpor favor
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#2772 [17:54] <skreddy_> Absol, do a system scan and sawe a logfile???
#2773 [17:54] <SkrairWeed> hola
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#2775 [17:54] <FlamyFire> How do I know if the program is safe?
#2776 [17:54] <SkrairWeed> ayudenme por favor
#2777 [17:54] <CubeTheThird> skreddy_, Absol is a robot. But yes that's what you do
#2778 [17:54] <MochoARG> loco no puedo juegar
#2779 [17:54] <CubeTheThird> FlamyFire, it's a fairly reputable program. Feel free to look it up
#2780 [17:54] <SkrairWeed> mi minercaft esta mal
#2781 [17:54] <MochoARG> toda la tarde intentando iniciar y no puedo
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#2783 [17:55] <skreddy_> CubeTheThird, ok xD
#2784 [17:55] <MochoARG> "java.lang.ExceptionInInitializerError" how fix this????
#2785 [17:55] <MochoARG> java.lang.ExceptionInInitializerError como soluciono ese error de launcher?
#2786 [17:55] <CubeTheThird> MochoARG, copy the complete report onto http://paste.ubuntu.com and give the URL here.
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#2788 [17:56] <skreddy_> --------------------------- HijackThis Beta --------------------------- For some reason your system denied write access to the Hosts file. If any hijacked domains are in this file, HijackThis may NOT be able to fix this. If that happens, you need to edit the file yourself. To do this, click Start, Run and type: notepad C:\Windows\System32\drivers\etc\hosts and press Enter. Find the line(s) HijackThis reports and delete them
#2789 [17:56] <Regan> I'm having trouble with my old old account and the forgot your password doesnot get sent to my email is there a call centre that deals with this stuff ?
#2790 [17:56] <SkrairWeed> ayudenme http://paste.ubuntu.com/14539169/
#2791 [17:56] <CubeTheThird> skreddy_, don't worry about that
#2792 [17:57] <MochoARG> http://paste.ubuntu.com/14539232/ CubeTheThird
#2793 [17:57] <MochoARG> http://paste.ubuntu.com/14539232/ CubeTheThird
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#2795 [17:57] <CubeTheThird> Regan, what is your minecraft username?
#2796 [17:57] <skreddy_> CubeTheThird, ok what do i click??
#2797 [17:57] <Regan> badasspick
#2798 [17:57] <CubeTheThird> skreddy_, just click ok?
#2799 [17:57] <SkrairWeed> http://paste.ubuntu.com/14539169/
#2800 [17:57] <SkrairWeed> http://paste.ubuntu.com/14539169/
#2801 [17:57] <SkrairWeed> http://paste.ubuntu.com/14539169/
#2802 [17:57] <SkrairWeed> http://paste.ubuntu.com/14539169/
#2803 [17:57] * Absol kicked SkrairWeed from #minecrafthelp (Reason: krairWeed :Stop spamming)
#2804 [17:57] <CubeTheThird> ??> MochoARG launcher/log
#2805 [17:57] <Absol> MochoARG: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2806 [17:57] <Absol> MochoARG: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2807 [17:57] <Absol> MochoARG: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2809 [17:58] <MochoARG> i try the 3 minecraft.net web
#2810 [17:58] <skreddy_> CubeTheThird, ok done so what do i do now?
#2811 [17:58] <CubeTheThird> MochoARG, do what Absol said
#2812 [17:59] <CubeTheThird> skreddy_, scan and save log file?
#2813 [17:59] <MochoARG> i use Minecraft for Windows (alternative)
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#2815 [18:01] <Regan> i know that the email address was the original one used for the account as that is what the email address was made for but i never get the change of password email..
#2816 [18:01] <MochoARG> I've created the shortcut, and solved that way, but does not allow me to put my game MODS
#2817 [18:01] <skreddy_> CubeTheThird, it just shows a box that says for some reoson................ and much more
#2818 [18:02] <CubeTheThird> MochoARG, we do not support mods here
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#2820 [18:02] <MochoARG> i cant play man
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#2822 [18:03] <MochoARG> I can not play without any mod
#2823 [18:03] <CubeTheThird> Regan, are you trying to reset your password on minecraft.net or mojang.com ?
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#2825 [18:03] <CubeTheThird> MochoARG, then please follow the instructions Absol gave you
#2826 [18:03] <FlamyFire> Cube, I just tried this, it didn't work.
#2827 [18:03] <CubeTheThird> ??> MochoARG launcher/log
#2828 [18:03] <Absol> MochoARG: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2829 [18:03] <Absol> MochoARG: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2830 [18:03] <CubeTheThird> FlamyFire, you're supposed to give a link to your report here
#2831 [18:03] <skreddy_> CubeTheThird, log saved so,,,,,
#2832 [18:04] <FlamyFire> I couldn't copy and paste anything though.
#2833 [18:04] <CubeTheThird> skreddy_, give a link to your log here
#2834 [18:04] <skreddy_> ok
#2835 [18:04] <skreddy_> 2sec
#2836 [18:04] <Abby_> Pixel Format is not accelearted and I am having trouble updating my driver. http://paste.ubuntu.com/14539252/
#2837 [18:04] <MochoARG> http://paste.ubuntu.com/14539300/
#2838 [18:05] <Regan> mojang.com because the account is so old
#2839 [18:05] <Regan> it says it has been moved?
#2840 [18:06] <CubeTheThird> Regan, ya you should be resetting it on account.mojang.com/me
#2841 [18:06] <MochoARG> http://paste.ubuntu.com/14539300/ I try the solution shortcut, re-install everything (java and play) and I can not fix it
#2842 [18:06] <CubeTheThird> Abby_, delete your minecraft launcher and get the newer one from https://minecraft.net/download
#2843 [18:06] <CubeTheThird> ??> MochoARG win/!
#2844 [18:06] <Regan> yeah thats the one i was on
#2845 [18:06] <Absol> MochoARG: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#2846 [18:06] <Absol> MochoARG: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
#2847 [18:07] <skreddy_> http://paste.ubuntu.com/14539334/
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#2849 [18:07] <MochoARG> I have already removed the symbol! User folder and still does not work
#2850 [18:07] <Chromaryu> That's windows bug of special char I seems
#2851 [18:08] <CubeTheThird> MochoARG, you can't just remove it like that
#2852 [18:08] <Chromaryu> yeah
#2853 [18:08] <DiViNeRefuge> says cannot connect to servers everytime i put my password in
#2854 [18:08] <skreddy_> cubethethird, http://paste.ubuntu.com/14539334/
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#2856 [18:09] <CubeTheThird> sorry, I g2g
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#2858 [18:09] <Chromaryu> CubeTheThird: I'll try to do it. :3
#2859 [18:09] <MochoARG> the solution is to create a new folder windows? I can not change that because I have?
#2860 [18:09] <CubeTheThird> MochoARG, no. See http://hopper.minecraft.net/help/special-characters/
#2861 [18:09] <CubeTheThird> bye
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#2863 [18:09] <Chromaryu> bye
#2864 [18:09] <Chromaryu> bye
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#2866 [18:10] <MochoARG> ok man, thx for help
#2867 [18:10] <MochoARG> I speak Spanish, sorry for the spelling mistakes
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#2869 [18:11] <Chromaryu> ?? index
#2870 [18:11] <Absol> index: See https://cp.ae97.net/factoid for the Absol Database System
#2871 [18:12] <dusto> My account says my gift card has been redemed but I can only play the demo. the game does not show up on the accounts/me page....Please help
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#2876 [18:15] <Chromaryu> dusto: did you buy physical card of gift card?
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#2878 [18:15] <dusto> yes it is a physical gift card
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#2880 [18:16] <Chromaryu> if so, please check this
#2881 [18:16] <Chromaryu> ??> dusto account/bug/demo
#2882 [18:16] <Absol> dusto: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#2883 [18:16] <dusto> ok ill be right back
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#2887 [18:18] <Skreddy> Hi
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#2889 [18:22] <GirlyGamersRule> Updated to Windows 10 and I can no longer play Minecraft. Get an error message to update my Graphics Driver and I have done that twice and I'm still receiving an error message to update my Graphics Driver. Any suggestions?
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#2891 [18:23] <dusto> I already read that artical and after loging in I went to the redemed your gift card page punched in the number...it said it was already redeemed. I then went to the accounts overview page and the game is not showing up
#2892 [18:24] <DiViNeRefuge> says that i cant connect to servers when i put my password in
#2893 [18:24] * Skreddy [Skreddy@notlogged] has quit. (Ping timeout: 204 seconds)
#2894 [18:25] <DiViNeRefuge> and the launcher is on 1.6.48
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#2902 [18:39] <GirlyGamersRule> How do I fix my Minecraft?
#2903 [18:40] <GirlyGamersRule> Any ideas?
#2904 [18:42] <GirlyGamersRule> Come on people
#2905 [18:45] <GirlyGamersRule> How could i update my Graphics Driver?
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#2907 [18:51] <GirlyGamersRule> Hi
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#2912 [18:57] <dusto> I already read that artical and after loging in I went to the redemed your gift card page punched in the number...it said it was already redeemed. I then went to the accounts overview page and the game is not showing up. any suggestions?
#2913 [18:58] <webrosc> dusto, read the last part of the article, the bit saying if none of the above helped contact Mojang
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#2921 [19:03] <dusto> yeah i'm currently writing an email. does anyone have a help desk phone number?
#2922 [19:04] <webrosc> there isn't a phone number, anyway its 2am in Sweden
#2923 [19:04] <Stevetherandom> Minecraft isn't loading, it constantly crashes when I open it with some crash error
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#2926 [19:06] <Adam> Hi this'lloj
#2927 [19:06] <Adam> Ok
#2928 [19:06] * Marcus [Marcus@notlogged] has joined #minecrafthelp
#2929 [19:06] <Adam> Hi
#2930 [19:06] * Jitcfu [Jitcfu@notlogged] has joined #minecrafthelp
#2931 [19:06] <Adam> Hi
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#2935 [19:07] <Adam> This is Adam
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#2937 [19:07] <Stevetherandom> Anyone here help? (Last message)
#2938 [19:08] <Adam> Yes
#2939 [19:08] <xRelinquishing> Hello
#2940 [19:08] <Adam> Hi
#2941 [19:08] <Bobbertoe> hello i just redeemed my free trial for minecraft realms and it say its expired
#2942 [19:08] <Adam> Yes
#2943 [19:09] <Adam> Hi everyone
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#2945 [19:09] <webrosc> Adam, do you need help?
#2946 [19:09] <webrosc> Stevetherandom, post the crash report to paste.ubuntu.com then link that here
#2947 [19:09] <Marcus> How can I find simple instructions on how to update my graphics driver
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#2949 [19:09] <Stevetherandom> Ok, thanks
#2950 [19:10] <webrosc> ??> Marcus win/dxdiag
#2951 [19:10] <Adam> Yes 104
#2952 [19:10] <Absol> Marcus: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2953 [19:10] <webrosc> Adam, if you need help then ask your question
#2954 [19:10] * Adam_ [Adam_@notlogged] has joined #minecrafthelp
#2955 [19:10] <Adam_> Hi everyone
#2956 [19:11] <webrosc> Adam_, if you need help then ask your question
#2957 [19:11] <webrosc> otherwise if you jut want to chat, please chat somewhere else
#2958 [19:11] <Adam_> I if help me
#2959 [19:11] <Marcus> It is not working
#2960 [19:11] <xRelinquishing> Hello, I'm trying to run MC, but it says I have to update my graphics card. I've run Intel Driver Update, but it's says that I don't have any updates...?
#2961 [19:11] <Adam_> 10 4
#2962 [19:11] <webrosc> Marcus, follow the guide absol linked
#2963 [19:11] <Adam_> Ok
#2964 [19:12] <webrosc> xRelinquishing, you have a dxdiag log link?
#2965 [19:12] <xRelinquishing> Yes
#2966 [19:12] <Adam_> Yeses
#2967 [19:12] <Adam_> Roger that
#2968 [19:12] <xRelinquishing> I have the link in Ubuntu
#2969 [19:12] <Adam_> Ok
#2970 [19:12] <webrosc> xRelinquishing, post it then
#2971 [19:12] <xRelinquishing> Shall I paste it here?
#2972 [19:12] <webrosc> Adam_, stop spamming
#2973 [19:12] <Adam_> Sure
#2974 [19:13] <xRelinquishing> http://paste.ubuntu.com/14539846/
#2975 [19:13] <Adam_> Ok
#2976 [19:13] <xRelinquishing> ^^^ my dx log
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#2978 [19:13] * Stevetherandom [Stevetherandom@notlogged] has quit. (Ping timeout: 204 seconds)
#2979 [19:13] <webrosc> xRelinquishing, that dxdiag log is incomplete, we need the whole log
#2980 [19:13] * minij32 [minij32@notlogged] has joined #minecrafthelp
#2981 [19:13] <Adam_> Ok
#2982 [19:14] <xRelinquishing> Ah, let me copy some moer then
#2983 [19:14] <xRelinquishing> *more
#2984 [19:14] <Adam_> Yes.
#2985 [19:14] <webrosc> xRelinquishing, all of it
#2986 [19:14] * Lord_Ralex kicked Adam_ from #minecrafthelp (Reason: dam_ :Here is the door)
#2987 [19:14] <Marcus> My Name Jeff Out
#2988 [19:14] <webrosc> Marcus, and?
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#2991 [19:16] <primarykid> minecraft wont start correctly, it crashes after i hit play, i recently updated to windows 10 and i think that might be the problem, i need help please
#2992 [19:17] <webrosc> primarykid, dxdiag log link?
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#2995 [19:17] <xRelinquishing> Ok, I have the updated link here: http://paste.ubuntu.com/14539929/
#2996 [19:17] <primarykid> the one from ubuntu?
#2997 [19:17] <webrosc> primarykid, ya
#2998 [19:17] <webrosc> primarykid, ya
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#3000 [19:17] <primarykid> http://paste.ubuntu.com/14539913/
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#3002 [19:18] <webrosc> xRelinquishing, delee your minecraft launcher, and get the minecraft.msi one from minecraft.net, install then run minecraft from that
#3003 [19:18] <webrosc> primarykid, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3004 [19:19] <xRelinquishing> Ok, I'll see if that works
#3005 [19:19] <webrosc> xRelinquishing, delete sorry, not delee
#3006 [19:19] <xRelinquishing> I figured lol
#3007 [19:19] <primarykid> how do you update graphics hardware?
#3008 [19:19] <Tedster> in #techcavern
#3009 [19:20] <webrosc> primarykid, depends on the hardware in the computer already, but if you need to ask how then it would be better if you ask an it specialist to help
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#3011 [19:21] <primarykid> ah ok, and i have intel Gma X4500 graphics
#3012 [19:21] <webrosc> primarykid, also it looks like your computer is a mini case from what my googling says, that really limits your options
#3013 [19:22] <primarykid> mini case?
#3014 [19:22] <webrosc> smaller than standard
#3015 [19:22] <webrosc> but an IT guy would be able to confirm this or not
#3016 [19:23] * kjz515 [kjz515@notlogged] has joined #minecrafthelp
#3017 [19:23] <primarykid> yeah i recently got it fixed and the IT said it was so compact
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#3019 [19:23] <xRelinquishing> Well it works now, thank you @webrosc
#3020 [19:23] <webrosc> xRelinquishing, enjoy
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#3022 [19:24] <webrosc> primarykid, yh, a compact case is smaller, and most graphics cards don't come in compact sizes
#3023 [19:25] <webrosc> which would mean to upgrade to a better gpu you will need a case, powersupply and then the card, maybe just better looking at a newer compputer
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#3026 [19:25] <webrosc> the processor in that computer is 5 years old
#3027 [19:29] <primarykid> what if i downgrade to windows 7?
#3028 [19:29] <webrosc> that would work yes
#3029 [19:29] <primarykid> will the graphics card work with W7
#3030 [19:29] <webrosc> yes, that is what i said to start with
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#3032 [19:29] <primarykid> yeah ik
#3033 [19:30] <primarykid> ok thank you
#3034 [19:30] <primarykid> ok thank you
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#3039 [19:39] * x_idestinotion_x [x_idestinotion_x@notlogged] has joined #minecrafthelp
#3040 [19:40] <x_idestinotion_x> always crash reports
#3041 [19:40] * ubalo28 [ubalo28@notlogged] has joined #minecrafthelp
#3042 [19:40] <ubalo28> OK so im on my laptop trying to get forge for minecraft and when i try to run forge(the actual program not forge with minecraft) it doesnt do anything any suggestions. PLZ
#3043 [19:41] <webrosc> ??> ubalo28 nids
#3044 [19:41] <webrosc> ??> ubalo28 mods
#3045 [19:41] <Absol> ubalo28: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3046 [19:41] <Absol> ubalo28: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3047 [19:42] <ubalo28> Jack asses
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#3049 [19:43] <webrosc> ubalo28, yet you didn't read the welcome message saying this is vanilla only
#3050 [19:43] <webrosc> ... too slow
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#3061 [19:58] <TroyTrowler> Is your mojang profile name the same as your minecraft username?
#3062 [19:58] * ninjarider20 [ninjarider20@notlogged] has quit. (Client Quit)
#3063 [19:59] <webrosc> no, your ingame name was set when you bought the game and chose a username
#3064 [20:00] <webrosc> you login to mjang.com with your email, not username
#3065 [20:01] <TroyTrowler> ok, how can i find my minecraft username?
#3066 [20:02] <webrosc> you login to your mijang account page and its listed there
#3067 [20:02] <webrosc> mojang*
#3068 [20:02] <TroyTrowler> nevermind thank you for your help
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#3070 [20:04] <LetsSkate> Hellt,
#3071 [20:04] * jose [jose@notlogged] has joined #minecrafthelp
#3072 [20:04] <LetsSkate> How speak german?
#3073 [20:05] <webrosc> we only speak English here
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#3083 [19:58] <Nicklane11> I keep getting crashes, and it's saying update my graphics driver
#3084 [19:59] <Nicklane11> *drivers
#3085 [19:59] <Nicklane11> I am really confused I just fixed my computer and I would like to play minecraft
#3086 [19:59] <webrosc> dxdiag log link?
#3087 [19:59] <Nicklane11> http://paste.ubuntu.com/14540524/
#3088 [20:00] <webrosc> Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#3089 [20:00] <Nicklane11> so how do I downgrade?
#3090 [20:01] * Chroma|AFK is now known as Chromaryu
#3091 [20:01] <Nicklane11> or how do I update my hardware graphics
#3092 [20:01] <webrosc> when did you upgrade?
#3093 [20:01] <webrosc> Chromaryu, yup
#3094 [20:01] * NicolasFabreBR [NicolasFabreBR@notlogged] has joined #minecrafthelp
#3095 [20:01] <Chromaryu> I'll add it. that would be nice
#3096 [20:02] <Nicklane11> i have no idead, i think today because
#3097 [20:02] <webrosc> and with that hardware, not worth a gpu upgrade, rest is pretty old
#3098 [20:02] <Nicklane11> so? what is the best thing to do?
#3099 [20:02] <webrosc> well, when were you using windows 7, and when did you click the yes make it windows 10 button?
#3100 [20:03] <Nicklane11> Cox Cable actually did it for me, we jsut now got our computer fixed today
#3101 [20:03] * Lucas [Lucas@notlogged] has joined #minecrafthelp
#3102 [20:03] <Nicklane11> *just
#3103 [20:03] <webrosc> so you sent your computer to a cable company to fix it?
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#3105 [20:03] <webrosc> o.O
#3106 [20:04] <Nicklane11> no, they came out...
#3107 [20:04] <webrosc> well they are idiots
#3108 [20:04] <Nicklane11> i think they added windows 10
#3109 [20:04] <Nicklane11> but u said I cant play unless i have windows 7
#3110 [20:04] <webrosc> your computer is way to old to be on windows 10, and shouldn't have done the upgrade without asking
#3111 [20:05] <Nicklane11> okay, so how do I downgrade
#3112 [20:05] <webrosc> ??> Nicklane11 win/downgrade
#3113 [20:05] <Absol> Nicklane11: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#3114 [20:05] <webrosc> thats assuming they did the upgrade and didn't do a full install
#3115 [20:05] <Nicklane11> okay, and then i should be able to play?
#3116 [20:06] <webrosc> yes
#3117 [20:06] <webrosc> thought your computer is old and slow, may not run minecraft well
#3118 [20:06] <Nicklane11> okay, thank you... I'm just so not techy
#3119 [20:07] <webrosc> i would look at a new computer soo as you can afford it
#3120 [20:07] <Nicklane11> okay, thank you
#3121 [20:08] <NicolasFabreBR> I try to increase the memory ram of minecraft but he is on 499, I already put in place options for 2G but he is in 499MB
#3122 [20:10] <webrosc> NicolasFabreBR, minecraft uses whsat it needs, not what to offer it
#3123 [20:10] <webrosc> if minecraft runs without a memory crash then there is no need to mess with ram allocation
#3124 [20:11] * yaasminps [yaasminps@notlogged] has joined #minecrafthelp
#3125 [20:11] <NicolasFabreBR> but I'm trying to run a mod, and it does not open, it crashes before opening and says he does not have enough RAM
#3126 [20:12] <webrosc> we don't do mod support here sorry
#3127 [20:13] <webrosc> make sure you have 64 bit java and post your crash report here http://www.minecraftforum.net/forums/support/modded-client-support
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#3131 [20:15] <Chromaryu> I added to alias...
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#3134 [20:17] <Mariee> I keep getting an OpenGL Error: 1285 on certain servers and sometimes even on singleplayer worlds. The game notifies me that I am out of memory and then the game shuts itself down. How do I fix this?
#3135 [20:18] * ehdehd1212 [ehdehd1212@notlogged] has quit. (Client Quit)
#3136 [20:19] <Mariee> err... hello?
#3137 [20:20] * Mariee [Mariee@notlogged] has quit. (Client Quit)
#3138 [20:20] <webrosc> post the full crash report to paste.ubuntu.com than link that here
#3139 [20:20] <webrosc> ...
#3140 [20:22] <Chromaryu> 1285...?
#3141 [20:23] <Chromaryu> webrosc: Out of memory
#3142 [20:23] * webrosc bets it was modded
#3142 [20:23] <Chromaryu> probably shader
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#3145 [20:41] <uncaedrock1245> i install a new graphic card and now my daugter cant play mind craft... I followed the steps please refer to http://paste.ubuntu.com/14540763/
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#3148 [20:43] <webrosc> uncaedrock1245, download and install the radeon software here http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#3149 [20:43] <webrosc> the first one
#3150 [20:43] <uncaedrock1245> ok
#3151 [20:44] <webrosc> and remember, you install card, then run the driver disk that came with card next time ;)
#3152 [20:46] * Monkstees_ [Monkstees_@notlogged] has joined #minecrafthelp
#3153 [20:47] <uncaedrock1245> the card did not come with the disk, my brother in-law upgraded his computer and gave me his old card
#3154 [20:48] <webrosc> fair enough, its a good card, i just upgraded from 2 of them
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#3156 [20:49] <uncaedrock1245> im trying to download the driver, but im getting that its corrupt
#3157 [20:51] <uncaedrock1245> i turned on my antivirus
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#3159 [20:52] <uncaedrock1245> *off
#3160 [20:52] <uncaedrock1245> still didnt work
#3161 [20:53] <uncaedrock1245> everything I download from that site says its corrupt
#3162 [20:54] <webrosc> i would check for virus/malware then, and try a different browser
#3163 [20:55] * Benagin72 [Benagin72@notlogged] has joined #minecrafthelp
#3164 [20:56] <uncaedrock1245> ok, im trying chrome
#3165 [20:56] <Benagin72> There was a random restart of my computer and then it made all of the icons bigger, after i tried to open minecraft, it brought me to a few different websites, which led me here
#3166 [20:56] <uncaedrock1245> ok, that took
#3167 [20:57] <Benagin72> ...
#3168 [20:57] <Benagin72> so what do i do...
#3169 [20:57] <uncaedrock1245> im installing now
#3170 [20:58] <Benagin72> ok
#3171 [20:58] * Monkstees [Monkstees@notlogged] has quit. (Quit: Web client closed)
#3172 [20:58] <Andrio> ??> Benagin72 win/DXDiag
#3173 [20:58] <DeafieGamer> ??> Benagin72 irc/multitasking
#3174 [20:58] <Absol> Benagin72: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3175 [20:58] <Absol> Benagin72: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#3176 [20:58] <DeafieGamer> ??> Benagin72 irc/multitasking/?
#3177 [20:58] * Monkstees [Monkstees@notlogged] has joined #minecrafthelp
#3178 [20:58] <DeafieGamer> ??> Benagin72 irc/multitasking/!
#3179 [20:58] <Andrio> Crash!
#3180 [20:58] <Absol> Benagin72: <-- this name here indicates who we're talking to. If you see someone else's name there, it means we're talking to someone else.
#3181 [20:58] <Absol> Benagin72: Don't respond to messages directed at other people. It is incredibly irritating; if you do it you will be reprimanded, then kicked.
#3182 [20:59] <Benagin72> ok
#3183 [20:59] <uncaedrock1245> i need to restart...brb
#3184 [20:59] <Benagin72> k...
#3185 [21:00] * uncaedrock1245 [uncaedrock1245@notlogged] has quit. (Quit: Web client closed)
#3186 [21:00] * angel_ [angel_@notlogged] has quit. (Quit: Web client closed)
#3187 [21:01] <Benagin72> i already did everything in the link that u sent
#3188 [21:02] <Monkstees> Hello -- I'm having an issue starting up Minecraft. I'm gettting Pixel Format Not Accellerated. I'm on Windows 7. Just wiped my computer and put in a frest copy of Windows 7. Assume I need a new driver. Confusing to find the right download on Sony.com. Here is my info: http://paste.ubuntu.com/14540795/
#3189 [21:02] * rovic [rovic@notlogged] has joined #minecrafthelp
#3190 [21:02] <Benagin72> my computer has been acting strange all day
#3191 [21:03] <Benagin72> btw my info is http://paste.ubuntu.com/14540920/
#3192 [21:04] <Benagin72> ...
#3193 [21:05] <Benagin72> hmph
#3194 [21:05] * julianaborbosa [julianaborbosa@notlogged] has joined #minecrafthelp
#3195 [21:05] <Andrio> Strange how?
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#3198 [21:06] <Sammy> my minecraft keeps craching and its because of windows 10
#3199 [21:06] <Benagin72> there have been random crashes of the internet, while the other devices worked fine
#3200 [21:06] <Sammy> can you help me
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#3203 [21:06] <Andrio> Monkstees, you're looking for this: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#3204 [21:06] <Benagin72> and some things would crash constantly, like mc for example
#3205 [21:06] <Andrio> hm
#3206 [21:07] <Sammy> how can i if my minecraft from craching because of windows 10
#3207 [21:07] <Sammy> ?
#3208 [21:07] <Sammy> how can i fix it?
#3209 [21:07] <Benagin72> be patient
#3210 [21:07] <Andrio> ??> Sammy launcher/crash-log
#3211 [21:07] <Absol> Sammy: We need to see your crash log, which appears after a crash.
#3212 [21:07] <Absol> Sammy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3213 [21:08] <Sammy> i did that
#3214 [21:09] <Sammy> Its windows 10 thats craching it
#3215 [21:09] <DeafieGamer> Benagin72: how old is your computer
#3216 [21:09] <Sammy> couple years old but it still work just not for minecraft
#3217 [21:09] <Benagin72> im not completely sure, but it is over 5 years
#3218 [21:09] <Benagin72> maybe even over 7 or 8
#3219 [21:10] <Andrio> Benagin72, I'd try running Windows Update
#3220 [21:10] <Andrio> Sammy, may I see the link to your report?
#3221 [21:10] <Benagin72> ok
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#3223 [21:11] <Sammy> suer
#3224 [21:11] <Sammy> sure*
#3225 [21:11] <Benagin72> yup, there are about 3 updates that are commencing
#3226 [21:11] <Sammy> here http://paste.ubuntu.com/14541007/
#3227 [21:12] <Benagin72> thanks
#3228 [21:12] <Sammy> i tried relauching it and it still craches :|
#3229 [21:12] <Andrio> Sammy, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#3230 [21:13] <Sammy> i arleady have windows 7 but i dont think i can switch it
#3231 [21:13] <Sammy> back
#3232 [21:13] <Andrio> Did you install Windows 10 recently?
#3233 [21:14] <Sammy> couple moths ago but i havent tuched it for a while but it still doesnt work
#3234 [21:15] <Andrio> Mm
#3235 [21:15] <Andrio> You'll probably need to do a clean reinstallation of Windows 7 then.
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#3238 [21:15] <Sammy> how do i do that
#3239 [21:16] <Andrio> Well, do you have a Windows 7 DVD?
#3240 [21:16] <Andrio> or some other kind of installation media?
#3241 [21:16] <Sammy> i think so
#3242 [21:17] <Andrio> You should be able to boot from it and use that to install Windows 7
#3243 [21:17] <Sammy> ok.
#3244 [21:17] <Andrio> Back up anything you don't want gone first, though.
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#3246 [21:18] <Sammy> k
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#3249 [21:20] <o0poq0o> hi
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#3254 [21:23] <ThatOneKid195> Whenever I try to connect to any server, I have mostly tried "Play.PocketPixels.net"and it always says "Not authenticated with minecraft.net"
#3255 [21:25] * lbpfan950 [lbpfan950@notlogged] has joined #minecrafthelp
#3256 [21:26] <lbpfan950> hello
#3257 [21:26] <ThatOneKid195> hello
#3258 [21:26] * eduardohtlalo14 [eduardohtlalo14@notlogged] has joined #minecrafthelp
#3259 [21:26] <ThatOneKid195> I try to connect to any server, I have mostly tried "Play.PocketPixels.net"and it always says "Not authenticated with minecraft.net"
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#3262 [21:27] <ThatOneKid195> hello?
#3263 [21:27] <webrosc> ??> ThatOneKid195 launcher/relog
#3264 [21:27] <Absol> ThatOneKid195: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#3265 [21:27] <ThatOneKid195> ok. I will try
#3266 [21:28] <ThatOneKid195> I will let you know if it dose not work
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#3268 [21:30] <ThatOneKid195> It worked! thank you guys at the mojang support team...
#3269 [21:30] <webrosc> we are volunteers
#3270 [21:30] <webrosc> not mojang
#3271 [21:30] <ThatOneKid195> oh... well thanks anyway...
#3272 [21:31] <webrosc> enjoy
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#3274 [21:31] <ThatOneKid195> Doing great
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#3281 [21:56] <Stained> Hello, i would like help with an issue i am having. When i join minecraft everything goes well but i turn super fast for some reason... I have changed mouses twice and only on 83 sensitivity
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#3285 [21:58] <mewmew_590> Hello, I've been trying to log into minecraft, but everytime I do, it tells me that the pixel format is not accelerated.I tried to fix it myself but i couldn't. here is my DXDiag report,http://paste.ubuntu.com/14541390/ . i hope you can help me.
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#3291 [22:08] <sina>
#3292 [22:09] <webrosc> mewmew_590, delete the launcher you are using, then download and install the minecraft.msi from minecraft.net, use that to play
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#3299 [22:17] <JoshVader> Hello. I need help updating my Windows 10 drivers to make Minecraft work. The NVIDIA website says that there are not any drivers that need to be updated. I was required to run a DxDiag report. here is the link: http://paste.ubuntu.com/14541446/. I would really appreciate if you could help me. Thanks.
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#3301 [22:19] <lizz> Ya instale minecraft , abrí la aplicación y cuando le doy play se cierra la aplicación y vuelve a abrirse pero con una ventana que dice reporte de error , no se como solucionar eso , necesito ayuda
#3302 [22:19] <lizz> http://paste.ubuntu.com/14541699/
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#3305 [22:26] <JoshVader> techno156, can you help me? Everybody else left.
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#3307 [22:32] <JoshVader> Can anybody help me?
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#3313 [22:48] <Tilly> So I opened Minecraft and clicked the "play" button and after it downloaded it said it crashed. "Lack of updated graphic drivers" appeared so I clicked Fix the Problem. I downloaded the thing they told me to download to see if I can update any drivers, but after the download it said they had no drivers for me. Not sure what to do now. http://paste.ubuntu.com/14541870/
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#3315 [22:49] <webrosc> Tilly, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
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#3317 [22:51] <Tilly> how do I upgrade my graphics hardware?
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#3319 [22:54] <webrosc> if you have to ask then you should as an IT specialist to help you
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#3322 [22:55] <Tilly> alright thank you
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#3340 [23:24] <Hun0204_> i quit minecraft for a while and i download it now for playing with old friends
#3341 [23:24] <Hun0204_> and i guess it crashed
#3342 [23:24] <Hun0204_> it says 'A fatal error has been detected by the Java Runtime Environment"
#3343 [23:25] <HelpZME> I was in a realms with my friend and we spawned in a piano using command blocks but when we spawned in the piano it wouldnt stop and now i have a ton of piano's and i cant delete them
#3344 [23:25] * musicminer5327 [musicminer5327@notlogged] has joined #minecrafthelp
#3345 [23:26] <Hun0204_> i delete java and re download as newest version
#3346 [23:26] <Hun0204_> and still has error
#3347 [23:26] <musicminer5327> I have a minecraft account, but I can't transfer my old username to my new account because I used an email that is no longer working anymore.
#3348 [23:26] <musicminer5327> I don't need to buy it again do I???
#3349 [23:27] <Chromaryu> nop
#3350 [23:27] <musicminer5327> what can I do?
#3351 [23:27] <HelpZME> I was in a realms with my friend and we spawned in a piano using command blocks but when we spawned in the piano it wouldnt stop and now i have a ton of piano's and i cant delete them
#3352 [23:27] <Andrio> HelpZME, um, how did you spawn in a piano?
#3353 [23:28] <musicminer5327> Chromaryu, what do I do?
#3354 [23:28] <musicminer5327> is there a code I can redeem or I don't know
#3355 [23:28] <HelpZME> I used 2 command blocks that i found in the description of a youtube video
#3356 [23:29] <Andrio> HelpZME, try /fill and/or /kill
#3357 [23:29] <HelpZME> ok i will try that now
#3358 [23:29] <Andrio> Also, you can download the world and use MCEdit to delete things from there.
#3359 [23:30] <musicminer5327> I have a minecraft account, but I can't transfer my old username to my new account because I used an email that is no longer working anymore.
#3360 [23:30] <Andrio> ??> musicminer5327 account/send-email
#3361 [23:30] <Absol> musicminer5327: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#3362 [23:30] <Absol> musicminer5327: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3363 [23:32] <HelpZME> How do i use the /fill command
#3364 [23:34] <musicminer5327> i already sent emails
#3365 [23:34] <musicminer5327> no one is helping me and I've been waiting for a response for a while.
#3366 [23:34] <Andrio> HelpZME: http://minecraft.gamepedia.com/Commands#fill
#3367 [23:34] <Andrio> 'air' is a valid tile name.
#3368 [23:35] <Andrio> musicminer5327, there's a backlog
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#3370 [23:36] <musicminer5327> what's a backlog>
#3371 [23:36] <musicminer5327> ?
#3372 [23:36] <musicminer5327> nevermind
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#3375 [23:40] <brianna> I used 2 command blocks in my Minecraft Realm to get a working piano. I got the spawn egg but when i spawned it many appeared and i am not able to get rid of it. It came with a remove piano egg but that only spawns a bat named "remove_piano"
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#3379 [23:45] <musicminer5327> thanks for the help...
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#3381 [23:46] <Anthony> Hello
#3382 [23:47] <Anthony> So this is for minecraft pe wen i join a serve
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#3384 [23:47] <jjs999jjs> anthony no
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#3386 [23:47] <Anthony> When i try to join a server i get kicked right away and says loged in somewere else
#3387 [23:48] <jjs999jjs> this is basically for PC minecraft versions although sometimes there will be a member of the volunteers who may be able to assist
#3388 [23:48] <webrosc> Anthony, are you the ONLY person who uses your account?
#3389 [23:48] <jjs999jjs> ^^
#3390 [23:48] <webrosc> is your play/apple store on multiple devices?
#3391 [23:49] <Anthony> What fo u mean my cousins got minecraft off of my apple account
#3392 [23:49] <webrosc> so your using your apple account, and so is your cousin?
#3393 [23:49] <Anthony> Yes but its highly unlikly that my cousins would b on
#3394 [23:49] <webrosc> thats highly against apples T&Cs
#3395 [23:49] <brianna> all of you are nasty pruney kneecaps put guns to your heads and pull the trigger you dry saltine crackers!
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#3397 [23:49] * GreyVulpine kicked brianna from #minecrafthelp (Reason: rianna :Go away.)
#3398 [23:50] <mari_> Bem me disserem que eu tinha que resolver um problema do meu DxDiang, segui todas as orientaçoes, dai me mandaram para ca, e nao sei mas o que devo fazer
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#3400 [23:51] <webrosc> mari_, English please, do you have a dxdiag log link?
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#3402 [23:53] <mari_> Sim eu salvei o URL que pediram
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