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#5 [00:08] <Baldinsmelly207> I'm on my Xbox and my friend joined my party then my game and he can't mine anything all he can do is place blocks. How do I make it so he can mine
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#11 [00:14] <Baldinsmelly207__> Why can't my friend mine on my survival world on Xbox?
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#36 [01:21] <The_Fadle> hello
#37 [01:22] <The_Fadle> is there anyway to make a custom ip for multiplayer servers?
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#45 [01:46] <minniewick> why i can not to play memo?
#46 [01:47] <Edwardcc200> hi everyone ! I have a problem on server list. I restart my minecraft and all my server was lost ! I didn't remember the ip ! Help !
#47 [01:47] <Edwardcc200> hi everyone ! I have a problem on server list. I restart my minecraft and all my server was lost ! I didn't remember the ip ! Help !
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#50 [01:48] <Helicos> Unable to start the minecraft runtime environment. This is most likely caused by a corruption
#51 [01:48] <Chromaryu> Edwardcc200: I'd say no way to fix it.
#52 [01:49] <Helicos> What do i do then
#53 [01:49] <Chromaryu> Not fot you. Helicos
#54 [01:49] <Helicos> oh. you got me worried there
#55 [01:49] <Chromaryu> ?? index
#56 [01:49] <Absol> index: See https://cp.ae97.net/factoid for the Absol Database System
#57 [01:50] <Edwardcc200> ok
#58 [01:50] <Edwardcc200> sad
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#65 [02:07] <Helicos> Unable to start the minecraft runtime environment. This is most likely caused by a corruption
#66 [02:08] <Helicos> This error pops up after downloading runtime.
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#68 [02:11] <kapook> ดี
#69 [02:11] <JOE> Unable to start minecraft graphics problem see http://paste.ubuntu.com/14606250/
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#71 [02:12] <kapook> นี้เป็นคนไทยป่าว
#72 [02:13] <kapook> r you sep tile
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#79 [02:36] <koningbassie> I get error message on my PC when I try to run minecraft for the first time. The error states: error while trying to render aspects of the game
#80 [02:37] <koningbassie> I ran dxdiag and saw that I have Intel videocard
#81 [02:37] <koningbassie> I ran intel diagnose tool that states: everything is up to date
#82 [02:38] <koningbassie> what can i do next?
#83 [02:40] <koningbassie> to be exact the intel driver utility states: no driver where detected for your product
#84 [02:40] <koningbassie> what can i do next
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#86 [02:43] <Emiel_Wolter> http://paste.ubuntu.com/14606387/ Can anybody help?
#87 [02:46] <Emiel_Wolter> Mc isn't working
#88 [02:47] <Emiel_Wolter> I personally think it's because of outdated OpenGL.
#89 [02:50] <koningbassie> i think we have the same problem
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#91 [02:50] <koningbassie> yoehoe
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#101 [03:02] <Crafter> I was playing the ps4 version of mine craft and while exploring I found something that looked like a well in water and I went down it and it had vines so I could climb back up.. no chests or anything but it was surrounded by glowstone and had water pouring into and torches inside of it. What is this?
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#131 [03:52] <XxShadowHaxxX> My minecraft account got hacked what can i do?
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#134 [03:58] <aggekingen> i just bought a cape on optifine and when i'm in minecraft it says that the cape is activated and on. But I cn't see it, why?
#135 [03:58] <timonsloef> please i got an error on minecraft launcher but i don't understand why?
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#159 [04:50] <Rockeygamer> my minecraft doesnt go on
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#162 [04:51] <xD_> I need help with My MC cuz it have out dated crao
#163 [04:51] <xD_> crap
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#168 [04:59] <Steff> Someone who knows how to fix this error "java.lang.IllegalStateException: failed to create a child event loop" when joining a world, server or realm. I dont have Mcafee or Avast.
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#173 [05:06] <Steff> Someone who knows how to fix this error "java.lang.IllegalStateException: failed to create a child event loop" when joining a world, server or realm? I dont have Mcafee or Avast.
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#176 [05:20] <Fred> Hi, i am trying to set up a multiplayer game on 1) my mac mini and 2) my ipad. Is this possible?
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#179 [05:21] <Fred> i only have one id
#180 [05:21] <Fred> maybe i need two
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#182 [05:21] <Fred> hope someone can help me as i'm slowly going mad
#183 [05:22] * Alex_1224 [Alex_1224@notlogged] has joined #minecrafthelp
#184 [05:22] <Alex_1224> i cannot play minecraft
#185 [05:22] * mopie [mopie@notlogged] has quit. (Client Quit)
#186 [05:23] <Alex_1224> it says i need to upgrade my graphic drive
#187 [05:24] <Alex_1224> but i dont know what should i do
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#189 [05:25] <Alex_1224> please help !!!!!!!!
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#196 [05:38] <Alex_1224> webrosc?
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#199 [05:43] <ProTexHD> http://paste.ubuntu.com/14607203/http://paste.ubuntu.com/14607203/
#200 [05:43] <ProTexHD> mi minecraft
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#203 [05:45] <Alex_1224> http://paste.ubuntu.com/14607085/
#204 [05:45] <Swagify> It's saying that ive ran out of memory, when i allocate more it just doesnt work, I have 8gb of ram, i5 4460 and a gtx 750 ti
#205 [05:46] <Alex_1224> the launcher said i need to upgrade my graphic drive
#206 [05:46] <Alex_1224> http://paste.ubuntu.com/14607085/
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#214 [05:49] <ProTexHD> http://paste.ubuntu.com/14607203/
#215 [05:52] <ProTexHD> ????my minecraft??
#216 [05:53] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#219 [05:56] <Andrio> ProTexHD, edit your Minecraft launcher profile to use version 1.7.2, then install this driver: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
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#222 [05:58] <ProTexHD> thx
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#224 [05:58] <Joe> How do i download the minecraft server.EXE
#225 [05:59] <Andrio> Joe, it's broken; use the .jar instead.
#226 [05:59] <Andrio> http://minecraft.net/download
#227 [05:59] <Joe> Jar?
#228 [05:59] * wrekjojo [wrekjojo@notlogged] has joined #minecrafthelp
#229 [05:59] <Joe> What do i do with the jar?
#230 [06:00] <Andrio> Java executable?
#231 [06:00] <Andrio> If you have Java installed correctly, you can double-click it.
#232 [06:00] <Joe> Ok
#233 [06:00] <wrekjojo> I have just downloaded the full paid version and when i try to install i get an error message about the environment and that the download might be corrupt
#234 [06:00] <Andrio> You can also open a terminal and enter java -jar path
#235 [06:00] <Joe> I have paid minecraft
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#237 [06:01] <Joe> You need to make sure you install winrar if you dont ave it to extract it
#238 [06:01] <wrekjojo> i downloaded the msi and rsan that which put an exe on my desktop
#239 [06:01] <Joe> Of minecraft or the server?
#240 [06:01] <wrekjojo> minecraft
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#242 [06:02] <Joe> Oh you need the EXE version! Cause it auto installes cause thts what i have
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#244 [06:02] <wrekjojo> ?
#245 [06:02] <wrekjojo> where do i get that from?
#246 [06:03] <Joe> Minecraft.net/Download
#247 [06:03] <Joe> https://minecraft.net/download
#248 [06:04] <wrekjojo> ok thanks will try now
#249 [06:04] <Joe> Ok! Make sure u click exe
#250 [06:04] <Joe> And login to it when downloaded
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#252 [06:07] <wrekjojo> wicked all sorted thank you
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#256 [06:09] <Joe> Hello?
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#259 [06:16] <fardayoub> bonjoure mes amie si veux plais est que joué mincraft
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#261 [06:20] <MikiMix> hello i need help with Minecraft when i press play it crashes ant it says: Lack of updated graphics drivers We're sorry, but but it seems there was an error while trying to render aspects of the game To slove this error you need to update your graphics drivers. Can someone help me with this?
#262 [06:20] <Andrio> ??> MikiMix win/DXDiag
#263 [06:20] <Absol> MikiMix: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#265 [06:21] <MikiMix> do i sent the Minecraft Crash Report?
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#267 [06:21] <Andrio> No.
#268 [06:21] <Andrio> No.
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#293 [06:55] <turboboss> there are saying to fix somethink
#294 [06:55] <turboboss> what to do
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#305 [07:17] <WigsSplitter> Did the eat raw flesh trophy bug get fixed yet ?
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#308 [07:20] <Dennis> Hello
#309 [07:20] <WigsSplitter> Anyone know if ps4 version minecraft iron belly trophy bug get fixed yet?
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#311 [07:20] <Dennis> http://paste.ubuntu.com/14607846/
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#315 [07:22] <WigsSplitter> Hello ?
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#319 [07:24] <tomer1793> hello
#320 [07:24] <Addibelle> Hello can I join stampycat with you
#321 [07:24] <tomer1793> i have an error message that says java.lang.NullPointerException: group everytime i try to connect to any minecraft server
#322 [07:26] <Addibelle> Do you see little Kelly that's me and not the little Kelly that's on youtube
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#324 [07:28] <Addibelle> That's good
#325 [07:29] <tomer1793> im out
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#360 [08:28] <Jubba> Hi, when I'm playing Minecraft my Minecraft then stops and in the right bottom corner it sais ''Java was blocked from accessing Grahpics card'' I'm on Windows 10 please help
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#363 [08:30] <Jubba> Hi, when I'm playing Minecraft my Minecraft then stops and in the right bottom corner it sais ''Java was blocked from accessing Grahpics card'' I'm on Windows 10 please help
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#365 [08:32] <nsbujd> herobrine exist
#366 [08:32] <Jubba> If anyone is here to help I would appreciate your help!
#367 [08:34] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#368 [08:34] <nsbujd> herobrine there
#369 [08:34] <rymate1234> nsbujd, no
#370 [08:34] <nsbujd> are you sure
#371 [08:34] <Rachel369> Please help , I need to transfer my Minecraft world from one android device to another, I think I have now finally got the file onto my new phone but I can't open it and I'm not sure where to put it so that it is playable! I've tried everything but still can't play on my world on my new phone, please help.
#372 [08:35] <rymate1234> nsbujd, with the amount of minecraft modders out there, if herobrine did exist they'd have found his code by now
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#374 [08:35] <Jubba> Hi, when I'm playing Minecraft my Minecraft then stops and in the right bottom corner it sais ''Java was blocked from accessing Grahpics card'' I'm on Windows 10 please help
#375 [08:35] <nsbujd> Você quis dizer: eu moro no Brasil I live in Brazil
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#378 [08:36] <nsbujd> You have to download an old java to pick up in windows 10
#379 [08:37] <minerlelio> hello, i can't log with minerlelio because i forget my password
#380 [08:39] <minerlelio> can you give me the password on my mail tpelhomeau@yahoo.fr please?
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#385 [08:42] <Jubba> Hi, when I'm playing Minecraft my Minecraft then stops and in the right bottom corner it sais ''Java was blocked from accessing Grahpics card'' I'm on Windows 10 please help
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#389 [08:47] <connor_> hi there
#390 [08:47] <connor_> i have minecraft on my laptop and it keeps crashing and it's brand new
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#394 [08:48] <connor_> it's a HP laptop and i just updated Java
#395 [08:48] <xander710> i cant start my minecraft server i accepted eula
#396 [08:49] <connor_> is there anybody there?
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#400 [08:50] <connor_> please help
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#403 [08:51] <wagonhunt> I cannot install Minecraft for my granddaughtewr. Thbe runtime goes through but when it get to launchpad the message says it is corrupt. Tried uninstalling and installing many times.
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#407 [08:52] <rafa-games{pvp}> oi
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#411 [08:54] <IRON_SWAG-01> i seem to have problems with my minecraft do i copy and past the crash report thing
#412 [08:55] <rafa-games{pvp}> no pega
#413 [08:55] <rafa-games{pvp}> Brasil
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#415 [08:55] <rafa-games{pvp}> hai
#416 [08:56] * IRON_SWAG-01 [IRON_SWAG-01@notlogged] has quit. (Client Quit)
#417 [08:56] <rafa-games{pvp}> Minecraft no pega
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#420 [08:57] <wagonhunt> Is there something wrong with the Mojang gift card or Minecraft when it does not install? Account is set up for minecraft but the installer stops at launchpad with a corrupt message.
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#422 [08:58] <wagonhunt> Has this happened to anyone else and was it resolved?
#423 [08:58] <PablockDA> Hi someone here to help me?
#424 [08:59] <Saporen> Hi, I have the pixel format not accelerated error and I have Windows 10, so I followed the steps to get my DxDiag report. http://paste.ubuntu.com/14608581/
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#429 [09:02] <JP> hi everyone
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#431 [09:02] <wagonhunt> Any answers?
#432 [09:02] <JP> question is about the minecraft market plug in, does it work with minecract version 1.8.9?
#433 [09:03] <JP> MineCraft*
#434 [09:04] <JP> wagonhunt whats your question?
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#437 [09:05] <wagonhunt> Install does not go through.....at launchpad says it is corrupt. Is there a way to resolve this. Bought a gift card, followed up to install.
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#443 [09:10] <Scorpia> I've been having some problems with minecraft lately. A few days ago I ordered a NVIDIA GeForce GTX 750ti Discrete Graphics card. I Installed it as usual and started using it. All games have been running fine, however, minecraft seems to not want to use my GPU, instead it wants to use my bad integrated Graphics. System Specifications: Windows 7 64-bit Pentium(R) Dual Core CPU E5300 @2.6GHz 3GB RAM DDR2 DirectX 11 NVIDIA GeForce 7100 Integrated Grap
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#445 [09:10] <Scorpia> I hI have tried many different things; I have gone into NVIDIA Control Panel, but I do not get the option to use a specific GPU for a program. I have put in the 'javaw' file in the NVIDIA Control Panel I have the latest drivers and software. I have tried playing similar games like Team Fortress 2, and they run great. I do not get the option to right click minecraft and select GPU to use. I have disabled Integrated Graphics
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#457 [09:22] <mrlegochris> when connecting it states to outdated driver
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#463 [09:23] <mrlegochris> Pixel Format Not Accelerated
#464 [09:23] <mrlegochris> Outdated pixel driver
#465 [09:23] <mrlegochris> everything is up to date
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#467 [09:24] <mrlegochris> still unable to connect after follwiing all instructions
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#469 [09:25] <mrlegochris> hello
#470 [09:25] <mrlegochris> need help updating piXel driver
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#479 [09:28] <jojokatesgrove> hi does anyone know how to play online using pocket
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#492 [09:34] <Jeff> guys
#493 [09:35] * Jeff is now known as Guest62485
#494 [09:36] <Guest62485> needing help in java.lang.NullPointerException problem in entering Server
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#497 [09:39] <kingslayer675> wat do i do if it says i need ot update the minecraft graphics but idk how and it wont let me?
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#509 [09:50] <KastOn_Bag> Perchè appena avvio minecraft con la nuova versione di Java (Java 8 71) mi da questo errore?! [16:44:55] [Client thread/ERROR]: ########## GL ERROR ########## [16:44:55] [Client thread/ERROR]: @ Post render [16:44:55] [Client thread/ERROR]: 1286: Invalid framebuffer operation # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ff7e0e2ccd0
#510 [09:51] <KastOn_Bag> Why just start minecraft with the new version of Java (Java 8 71) gives me this error ?! [16:44:55] [thread Client / ERROR]: ########## ########## GL ERROR [16:44:55] [thread Client / ERROR]: @ Post render [16:44:55] [thread Client / ERROR]: 1286: Invalid framebuffer operations # # A fatal error HAS BEEN DETECTED by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc = 0x00007ff7e0e2cc
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#512 [09:53] <KastOn_Bag> Why just start minecraft with the new version of Java (Java 8 71) gives me this error ?! [16:44:55] [thread Client / ERROR]: ########## ########## GL ERROR [16:44:55] [thread Client / ERROR]: @ Post render [16:44:55] [thread Client / ERROR]: 1286: Invalid framebuffer operations # # A fatal error HAS BEEN DETECTED by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc = 0x00007ff7e0e2cc
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#515 [09:55] <KastOn_Bag> Why just start minecraft with the new version of Java (Java 8 71) gives me this error ?! [16:44:55] [thread Client / ERROR]: ########## ########## GL ERROR [16:44:55] [thread Client / ERROR]: @ Post render [16:44:55] [thread Client / ERROR]: 1286: Invalid framebuffer operations # # A fatal error HAS BEEN DETECTED by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc = 0x00007ff7e0e2cc
#516 [09:55] <MARCO_> HELLO I HAVE BUY THIS GAME AND ALREADY IT WILL LOAD VERY LONG TIME AN
#517 [09:55] * yoyy3210 [yoyy3210@notlogged] has joined #minecrafthelp
#518 [09:55] <MARCO_> AND THIS EVER UND EVER'
#519 [09:55] * yoyy3210 [yoyy3210@notlogged] has quit. (Client Quit)
#520 [09:55] <MARCO_> I HAB 7
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#522 [09:55] <MARCO_> I HAVE PAYD WITH PAYSAFE
#523 [09:55] <MARCO_> I HAVE PAYD WITH PAYSAFE
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#526 [09:57] <Saporen> So today I installed a Java update, and after that Minecraft started giving me the pixel format not accelerated error. I followed the steps to fix it and no graphics driver updates were detected. So, since I have Windows 10, I did the other thing and I have my DxDiag report. http://paste.ubuntu.com/14608581/
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#532 [09:59] <Stefan> hey people ,i got problem running mc
#533 [09:59] <Stefan> i think problem is about graphic driver
#534 [10:00] <Stefan> suddenly i upgraded my system to win10
#535 [10:00] <CubeTheThird> Stefan, do you have a dxdiag report?
#536 [10:00] <Stefan> yes
#537 [10:00] <Stefan> http://paste.ubuntu.com/14609188/
#538 [10:01] <CubeTheThird> Stefan, one moment
#539 [10:01] <Stefan> ok
#540 [10:01] <Saporen> Hello? Today I installed a Java update, and after that Minecraft started giving me the pixel format not accelerated error. I followed the steps to fix it and no graphics driver updates were detected. So, since I have Windows 10, I did the other thing and I have my DxDiag report. http://paste.ubuntu.com/14608581/
#541 [10:02] <CubeTheThird> Saporen, delete your game launcher and install the newer one from https://minecraft.net/download
#542 [10:02] <Saporen> Okay
#543 [10:03] <Stefan> CubeTheThird can you help me?
#544 [10:03] <CubeTheThird> Stefan, ya hold on
#545 [10:03] <Stefan> fine
#546 [10:03] <CubeTheThird> Stefan, sorry website was slow to load. Do the same thing, and delete your launcher, download the newer one from https://minecraft.net/download
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#548 [10:04] <Stefan> ok if i will have problem i will come back
#549 [10:04] <Lizard> How do i get the java.lang.nullpointerexception
#550 [10:05] <CubeTheThird> Lizard, what do you do when you get this message?
#551 [10:06] * adenmann1214 [adenmann1214@notlogged] has joined #minecrafthelp
#552 [10:07] <Lizard> I just go to youtube or google to get this message out
#553 [10:07] <CubeTheThird> Lizard, no, I mean what are you doing in the game to get this
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#555 [10:07] <Lizard> ohh
#556 [10:09] <Lizard> i clicked twice on one server then the message pops up.
#557 [10:09] <CubeTheThird> Lizard, what's the server's address?
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#560 [10:10] <Lizard> TtianMC.net.
#561 [10:10] <CubeTheThird> .m TtianMC.net
#562 [10:10] <PangeaBot_> ttianmc.net doesn't seem to be a valid server address! (Name or service not known)
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#564 [10:11] <CubeTheThird> Lizard, are you sure that's spelled correctly?
#565 [10:11] <Lizard> oops sorry about the spelling
#566 [10:11] <Lizard> TitanMC.net
#567 [10:11] <CubeTheThird> .m TitanMC.net
#568 [10:11] <PangeaBot_> TitanMC.net is up with 3560/4000 players and a latency of 138.722ms, running BungeeCord 1.8 (47), with an MOTD of "1407TitanMC Network 00> 15SITE: 09TITANMC.NET 04- 13NEW 08OP PRISON RELEASED! 04-".
#569 [10:12] <CubeTheThird> Lizard, ok that works. Does this issue happen with other servers, or just that one?
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#571 [10:12] <Lizard> yes it does
#572 [10:12] <CubeTheThird> Lizard, what anti-virus and firewall software do you have?
#573 [10:13] <Stefan> hey CubeTheThird, its working but when i am in minecraft ,when i enter the world i can't move properly.
#574 [10:14] <Lizard> Google?
#575 [10:14] * CubeTheThird facepalms
#575 [10:14] <CubeTheThird> Lizard, so you don't know then?
#576 [10:14] <CubeTheThird> Stefan, how so?
#577 [10:14] <Lizard> Basically
#578 [10:15] <CubeTheThird> Lizard, you didn't have this issue previously, correct?
#579 [10:15] <Lizard> ccorrect
#580 [10:15] <Stefan> its hard to explain
#581 [10:15] <CubeTheThird> Lizard, ok let's do a malware scan
#582 [10:15] <CubeTheThird> ??> Lizard av/adwcleaner
#583 [10:15] <Absol> Lizard: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#584 [10:15] <Absol> Lizard: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#585 [10:15] <CubeTheThird> Stefan, is your FPS low?
#586 [10:16] <Stefan> yes but i always could move when i was win7
#587 [10:17] <CubeTheThird> Stefan, well your performance is not going to be as good, because your graphics card is not officially supported on windows 10. I had you do the workaround to get the game working
#588 [10:17] <Stefan> how to do it?
#589 [10:18] <CubeTheThird> Stefan, do what?
#590 [10:18] <Stefan> oh sory ,my english is bad
#591 [10:18] <CubeTheThird> Stefan, if you want better performance, lower the game's video settings
#592 [10:18] <Stefan> i did itt
#593 [10:18] <Stefan> its the most low video setting
#594 [10:18] <CubeTheThird> Stefan, your computer is a laptop correct?
#595 [10:19] <Stefan> yes
#596 [10:19] <CubeTheThird> Stefan, is it plugged in to power?
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#598 [10:19] <Stefan> yes
#599 [10:19] <Stefan> because battery dont work
#600 [10:19] <CubeTheThird> Stefan, can you make sure your computer power settings are set to maximum performance?
#601 [10:19] <Stefan> how to do it on win10 ?
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#603 [10:20] <Saporen> CubeTheThird, I followed your instructions, now whenever I join a server or singleplayer world MC closes after a few seconds
#604 [10:20] <Jive> http://paste.ubuntu.com/14609469/
#605 [10:20] <CubeTheThird> Saporen, do you get a crash report?
#606 [10:20] <Saporen> No
#607 [10:20] <Saporen> It's just the logs
#608 [10:20] <CubeTheThird> Saporen, ok copy the logs onto http://paste.ubuntu.com and give the URL here.
#609 [10:21] <CubeTheThird> Jive, one moment
#610 [10:21] <Saporen> Okay
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#612 [10:21] <CubeTheThird> Jive, download and install win 64 exe: https://downloadcenter.intel.com/download/25698/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
#613 [10:21] <Jive> k
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#615 [10:22] <Stefan> CubeTheThird yes it is set to maximum performance
#616 [10:22] <Saporen> Here's the paste, CubeTheThird: http://paste.ubuntu.com/14609500/
#617 [10:22] <CubeTheThird> Stefan, then I have no other recommendations, except downgrading to an older version of windows
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#620 [10:22] <Stefan> ok thank you a lot
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#622 [10:23] <CubeTheThird> Saporen, does this happen without mods?
#623 [10:23] <Saporen> Let me check
#624 [10:23] <Saporen> I'm only using OptiFine
#625 [10:23] <CubeTheThird> Saporen, ya. Does it happen without it?
#626 [10:23] <Saporen> Checking
#627 [10:24] <Saporen> No, it doesn't
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#629 [10:25] <CubeTheThird> Saporen, ok, in that case your graphics drivers are broken. Since your graphics card is not supported on windows 10, you'll have to downgrade to a previous version of Windows
#630 [10:25] <Saporen> Okay
#631 [10:25] <Saporen> It works without OptiFine, though
#632 [10:25] <CubeTheThird> Saporen, oh! sorry I misunderstood. If it works without it I don't have any recommendations
#633 [10:26] <Saporen> Oh
#634 [10:26] <Saporen> Okay, I'll try reinstalling OptiFine
#635 [10:26] <Jive> ok so now all i have to do is install it
#636 [10:26] <Saporen> Thanks for the help!
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#638 [10:26] <CubeTheThird> Jive, that's right
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#640 [10:27] <Jive> apparently the installation package is not supported by the process type
#641 [10:28] <CubeTheThird> Jive, you did get the 64 bit version right?
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#645 [10:29] <Jive> just did
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#649 [10:30] * MrMITB1610 [MrMITB1610@notlogged] has joined #minecrafthelp
#650 [10:30] <MrMITB1610> eu troquei o email
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#652 [10:31] <MrMITB1610> como troca o email
#653 [10:31] <CubeTheThird> MrMITB1610, we only speak English here
#654 [10:31] <MrMITB1610> sorry
#655 [10:32] * alen [alen@notlogged] has quit. (Client Quit)
#656 [10:32] <MrMITB1610> as change the email
#657 [10:32] * CrazyDopeNinja [CrazyDopeNinja@notlogged] has joined #minecrafthelp
#658 [10:32] <CrazyDopeNinja> Hi
#659 [10:32] <CubeTheThird> hello CrazyDopeNinja
#660 [10:32] <CubeTheThird> hello CrazyDopeNinja
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#662 [10:32] <MrMITB1610> as change the email
#663 [10:32] * Saporen [Saporen@notlogged] has quit. (Quit: Web client closed)
#664 [10:33] <CubeTheThird> ??> MrMITB1610 account/reset-email
#665 [10:33] <Absol> MrMITB1610: You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
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#667 [10:36] <MrMITB1610> Here he speaks it Error! Request denied . To get help with changing your email address visit our Support Center. When contacting customer support , make sure you include your que game purchase transaction ID .
#668 [10:36] <CubeTheThird> ??> MrMITB1610 mojang/email
#669 [10:36] <Absol> MrMITB1610: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#670 [10:36] <Absol> MrMITB1610: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#674 [10:37] <MrMITB1610> what do you mean
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#677 [10:38] <CubeTheThird> MrMITB1610, do what Absol said
#678 [10:39] <MrMITB1610> q I 'm an old guy to and I gotta change the email and q time I click to migrate account will not
#679 [10:40] <CubeTheThird> MrMITB1610, do what Absol said to contact Mojang to change the email
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#683 [10:41] <MissPinkly> So I have my full brightness up on mc and my computer, but the blocks seem darker. It was working fine one day, then the next complete darkness. I can't mine without torches anymore, and caves are pitch black
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#686 [10:41] <CubeTheThird> MissPinkly, are you using any mods?
#687 [10:42] <MissPinkly> Nope, and I tried texture packs, but it's the same
#688 [10:42] <MissPinkly> Black wool looks just completely black
#689 [10:42] <MissPinkly> (for example)
#690 [10:42] <CubeTheThird> MissPinkly, could you get a screenshot to demonstrate this?
#691 [10:42] <MrMITB1610> and more because I forgot it all
#692 [10:42] <MissPinkly> Alright hold on
#693 [10:43] <CubeTheThird> MissPinkly, and make sure you have the debug/f3 menu open for it
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#695 [10:43] <CubeTheThird> MrMITB1610, you don't have the transaction id?
#696 [10:43] <MrMITB1610> yes
#697 [10:43] <CubeTheThird> MrMITB1610, what method of payment did you use?
#698 [10:43] <MrMITB1610> I do not have
#699 [10:44] <MissPinkly> Hold on I had to get lightshot... also, the main menu seems darker than before
#700 [10:44] <MrMITB1610> nao sei faz muito tempo
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#702 [10:47] <MrMITB1610> I forgot that business to confirm identity
#703 [10:48] <CubeTheThird> MrMITB1610, when did you purchase the account?
#704 [10:48] <MissPinkly> http://prntscr.com/9ttr76 Right here, I used to be able to see stairs, and it wasn't difficult to see with no torches
#705 [10:48] <MrMITB1610> 2012
#706 [10:49] <CubeTheThird> MrMITB1610, and you don't know if you used a credit card or paypal?
#707 [10:50] <CubeTheThird> MissPinkly, so you can't see the stairs in that picture?
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#709 [10:51] <MissPinkly> Correct, the blackness to the left is where they are, but it's completely black. I have the brightness all the way up, so I should be able to see
#710 [10:51] <MissPinkly> But I can't xD as you see
#711 [10:51] <CubeTheThird> MissPinkly, considering I can see it just fine, that would suggest it's an issue with your screen, and not just the game
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#713 [10:52] <CubeTheThird> MissPinkly, unless if what you see in the image is not what you see in game
#714 [10:52] <MissPinkly> It must be my screen then, because it's dark still
#715 [10:53] <MrMITB1610> yes
#716 [10:53] <CubeTheThird> MissPinkly, have you rebooted your computer?
#717 [10:53] <CubeTheThird> MrMITB1610, well it's difficult to recover your account then
#718 [10:53] <CubeTheThird> ??> MrMITB1610 account/trans-id
#719 [10:53] <Absol> MrMITB1610: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#720 [10:53] <MissPinkly> I'll try that, thank you for your help c:
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#723 [10:54] <Markgijzen> my game crashed
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#727 [10:54] <CubeTheThird> Markgijzen, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#731 [10:56] <MissPinkly> Nah didn't work, I'll get it checked out later. Thanks!
#732 [10:57] <Panda_> Has anyone seen this minecraft player? SuperKawaiiJJ
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#734 [10:57] <CubeTheThird> Panda_, umm.. this chatroom is for tech support
#735 [10:57] <Panda_> Yeah?
#736 [10:58] <CubeTheThird> Panda_, well your question would be better off asked on say the minecraft forums
#737 [10:58] <Panda_> Ok
#738 [10:58] <MrMITB1610> I can not
#739 [10:58] <MrMITB1610> I can not
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#748 [11:05] <MrMITB1610> I can not
#749 [11:05] * jeffhendersen123 [jeffhendersen123@notlogged] has joined #minecrafthelp
#750 [11:06] <MrMITB1610> get in
#751 [11:06] * jeffhendersen123 [jeffhendersen123@notlogged] has quit. (Client Quit)
#752 [11:06] <MrMITB1610> help
#753 [11:06] <CubeTheThird> MrMITB1610, if you can't get the transaction id, then there's nothing Mojang can do to help you
#754 [11:08] <MrMITB1610> como eu mudo o email
#755 [11:08] <MrMITB1610> How do I change the email
#756 [11:09] <CubeTheThird> MrMITB1610, as I said, you need to contact Mojang with your transaction ID
#757 [11:10] <MrMITB1610> without it's not to do anything
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#760 [11:11] <MrMITB1610> u can pass the site
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#762 [11:12] <Keldeo> my mineraft wont load any version
#763 [11:12] <CubeTheThird> MrMITB1610, http://help.mojang.com/customer/portal/articles/361380
#764 [11:12] <CubeTheThird> Keldeo, what happens?
#765 [11:13] <Keldeo> i tried installing 1.8.9 but it crashes
#766 [11:13] <Keldeo> so i then tried other versions but it still does
#767 [11:14] <Keldeo> ---- Minecraft Crash Report ---- // Would you like a cupcake? Time: 1/22/16 2:23 AM Description: Initializing game java.lang.NullPointerException: Initializing game at azl.a(SourceFile:495) at azl.ad(SourceFile:300) at azl.f(SourceFile:696) at net.minecraft.client.main.Main.main(SourceFile:148) A detailed walkthrough of the error, its code path and all known details is as follows: ------------------------------------------
#768 [11:14] <CubeTheThird> Keldeo, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#769 [11:14] <Keldeo> here
#770 [11:14] <Keldeo> http://paste.ubuntu.com/14610263/
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#780 [11:16] <CubeTheThird> ??> Keldeo win/reinst
#781 [11:16] <Absol> Keldeo: You may need to reinstall the locally installed files that Minecraft puts into place.
#782 [11:16] <Absol> Keldeo: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#783 [11:17] <Keldeo> thanks ill try this now
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#787 [11:18] <moniek805> i need help
#788 [11:18] <CubeTheThird> moniek805, what's the problem?
#789 [11:18] <Naruto> no abre el minecrft
#790 [11:18] <moniek805> mine minecraft wont start
#791 [11:18] <Naruto> no responde
#792 [11:18] <Naruto> no responde
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#794 [11:19] <moniek805> since i had updated my PC to windows 10
#795 [11:19] <Naruto> }not
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#797 [11:19] <Naruto> primera ves q me pasa
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#799 [11:20] <CubeTheThird> moniek805, what happens?
#800 [11:20] <moniek805> i followed all the steps and came by the site named Ubuntu Pastebin
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#802 [11:20] <moniek805> but it wont start
#803 [11:20] <CubeTheThird> moniek805, ok give us the URL to your paste
#804 [11:20] <Naruto> ya la estoy actualizando
#805 [11:20] <Naruto> q hago
#806 [11:20] <moniek805> what u gonna do with the url
#807 [11:20] <Naruto> repot
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#810 [11:21] <Keldeo> thanks a lot the game loaded now :D
#811 [11:21] <moniek805> keldeo
#812 [11:21] <Xzyfon> Hello, my minecraft seems to crash everytime I start it up
#813 [11:21] <moniek805> how did u do that
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#815 [11:21] <Naruto> repremuin
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#818 [11:21] <Naruto> not pls
#819 [11:22] <Xzyfon> Guys my minecraft will not load up, it just crashes. I have a DxDiag opened up @ http://paste.ubuntu.com/14610323/
#820 [11:22] <CubeTheThird> Xzyfon, one moment
#821 [11:22] <Cartman_GAMES> quando eu entro no meu minecraft ele crasha
#822 [11:22] <Xzyfon> ok cubethethird
#823 [11:22] <Naruto> no pls
#824 [11:22] <Naruto> qqqq
#825 [11:22] <Naruto> pls q hago
#826 [11:22] <CubeTheThird> Xzyfon, download and install https://www.nvidia.com/download/driverResults.aspx/94794/en-us
#827 [11:23] <Xzyfon> sure
#828 [11:23] <Xzyfon> be right back
#829 [11:24] <Cartman_GAMES> when I enter in my minecraft he crashes see this link http://paste.ubuntu.com/14610195/
#830 [11:25] <CubeTheThird> Cartman_GAMES, download and install https://www.nvidia.com/download/driverResults.aspx/82701/en-us
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#832 [11:25] <Cartman_GAMES> ok
#833 [11:26] <Xzyfon> Cube, I am installing atm
#834 [11:26] <Cartman_GAMES> download GEFORCE 309.08 DRIVER ?
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#836 [11:27] <Xzyfon> CubeTheThird do you need any extra info?
#837 [11:27] <CubeTheThird> Cartman_GAMES, that's right
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#839 [11:27] <CubeTheThird> Xzyfon, no that's all
#840 [11:28] <Cartman_GAMES> not now
#841 [11:28] <Xzyfon> ok thank you :D I am in the proccess of installation
#842 [11:28] * oliver204 [oliver204@notlogged] has joined #minecrafthelp
#843 [11:29] <Cartman_GAMES> min is to download the GEFORCE 309.08 DRIVER?
#844 [11:29] <Xzyfon> CubeTheThird how long will it take
#845 [11:29] <CubeTheThird> Xzyfon, it varies. maybe about 5 minutes
#846 [11:29] <Xzyfon> Ok thanks
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#848 [11:30] <oliver204> no puedo hubo error al cargar el juego para jugar
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#851 [11:31] <Xzyfon> oliver204 ¿Hablas inglés?
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#854 [11:32] <Xzyfon> CubeTheThird
#855 [11:33] <Xzyfon> It is asking me to restart my PC, should I do it now or later
#856 [11:34] * iBenji_ [iBenji_@notlogged] has joined #minecrafthelp
#857 [11:35] <iBenji_> Anyone know how much it is to get an ads for the featured servers?
#858 [11:35] <rymate1234> mojang doesn't feature servers
#859 [11:35] <CubeTheThird> Xzyfon, do it now
#860 [11:35] * Lisimba [Lisimba@notlogged] has joined #minecrafthelp
#861 [11:35] <iBenji_> on Minecraft forums.net
#862 [11:36] <CubeTheThird> iBenji_, ask in #minecraftforums
#863 [11:36] <iBenji_> ok
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#867 [11:38] <jlk> Hey, is anyone there?
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#872 [11:39] <belletheawesome1> I just purchased minecraft when
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#874 [11:39] <belletheawesome1> I try to open it it tells me that its corrupt and tells me to down load it
#875 [11:39] <belletheawesome1> again
#876 [11:40] <belletheawesome1> I have 4 times and its the same problem
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#880 [11:46] <CubeTheThird> belletheawesome1, open C:\Program Files(x86)\Minecraft
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#890 [12:00] <GERALLEE> HELP ME
#891 [12:00] <GERALLEE> MINECRAFT
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#895 [12:02] <crazzysc> why cant i play mindecraft on my laptop
#896 [12:02] <crazzysc> ?????? pleas help me
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#898 [12:03] <CubeTheThird> crazzysc, what happens when you try?
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#900 [12:04] <yo> i can t move the camera in minecraft xbox360
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#906 [12:10] <Mistresses> Every time I press the play button it just freezes and I get a notification saying minecraft is not responding would you like to close it
#907 [12:10] <Mistresses> How do I fix this
#908 [12:11] <CubeTheThird> Mistresses, do you get a crash report?
#909 [12:11] <Mistresses> No
#910 [12:11] <CubeTheThird> ??> Mistresses launcher/open
#911 [12:11] <Absol> Mistresses: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#912 [12:11] <Mistresses> Ok I'll try that thanks
#913 [12:12] <CubeTheThird> Mistresses, after you do that, press play, then do this
#914 [12:12] <CubeTheThird> ??> Mistresses launcher/game-output
#915 [12:12] <Absol> Mistresses: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#916 [12:12] <Absol> Mistresses: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#917 [12:13] <Mistresses> I went on minecraft and it magically let me on but thanks anyway. THANK YOU!!!!!!!!!
#918 [12:13] <CubeTheThird> oh awesome!
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#920 [12:19] <Johnny90256> Hey, i haven't played minecraft in a while and when i try to login on minecraft.net it tells me to buy it again, but im not paying $30 for a game i've already purchased
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#923 [12:19] <CubeTheThird> Johnny90256, what is your minecraft username?
#924 [12:20] <Johnny90256> It is HeyBoo
#925 [12:20] <CubeTheThird> Johnny90256, please test ALL your emails on http://www.minecraft.net/retrievename
#926 [12:20] * Rommy [Rommy@notlogged] has joined #minecrafthelp
#927 [12:21] <Johnny90256> i put in my email that i bought minecraft with
#928 [12:21] <CubeTheThird> Johnny90256, test all your emails. If you migrated your account, it's possible you did so to a different email
#929 [12:21] * Johann [Johann@notlogged] has joined #minecrafthelp
#930 [12:22] <Johann> iit won't let me buy minecraft
#931 [12:22] <Johann> iit won't let me buy minecraft
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#934 [12:22] <CubeTheThird> Johann, what happens when you try?
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#937 [12:23] <Johnny90256> No, i used one email only and it just checked it and i didn't get any emails from mojang
#938 [12:23] <Johann> iit says error I tried my debt card credit card and paypal but still get an error
#939 [12:23] <ConcernedMom> I need to access the chat logs in Minecraft PE on daughter's iphone.
#940 [12:23] <CubeTheThird> Johnny90256, then please check your other emails
#941 [12:23] <Johnny90256> okay
#942 [12:24] <CubeTheThird> ConcernedMom, you'll want to ask on the minecraft forums about that
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#944 [12:24] <CubeTheThird> Johann, do you have sufficient funds on your paypal?
#945 [12:24] <SonGapes> when i try to open mineraft 1.7.10 it doesnt work its says pixel format not accelerated. ive tried to install new drivers to intel but in the auto detector it says there are no new installs and i can still not start minecraft help please
#946 [12:24] <ConcernedMom> Can you please let me know where to find those?
#947 [12:24] <SonGapes> what those?
#948 [12:25] <CubeTheThird> .g minecraft forums
#949 [12:25] <Johann> yeah I have more than 300 dollars on that account
#950 [12:25] <ExtremeBot> CubeTheThird: http://www.minecraftforum.net/ — Minecraft Forum — 1 day ago ... Official community forums, a great place to talk about the game.
#951 [12:25] <ZombieKiller5445> i have a problem when ever i open minecraft up it crashes and says pixel format not accelerated
#952 [12:25] <CubeTheThird> SonGapes, do you have a dxdiag report?
#953 [12:25] <ConcernedMom> Thank you
#954 [12:25] <CubeTheThird> ZombieKiller5445, do you have a dxdiag report?
#955 [12:25] <ZombieKiller5445> ya
#956 [12:25] <SonGapes> ye
#957 [12:25] <SonGapes> yes i have
#958 [12:25] <CubeTheThird> Johann, contact your bank and make sure they aren't blocking international purchases to Sweden
#959 [12:25] <ZombieKiller5445> yes
#960 [12:25] <CubeTheThird> ZombieKiller5445 and SonGapes give the URL to your report here
#961 [12:26] <Johnny90256> nope i still didn't get one
#962 [12:26] <ZombieKiller5445> 14611415
#963 [12:26] <CubeTheThird> Johnny90256, alright wait 20 minutes to see if you get the email. If not, you will have to contact Mojang about it
#964 [12:26] <CubeTheThird> ??> Johnny90256 mojang/email
#965 [12:26] <Absol> Johnny90256: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#966 [12:26] <Absol> Johnny90256: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#967 [12:26] <SonGapes> or wait sorry i dont have dxdiag report how do i do that?
#968 [12:26] <CubeTheThird> ZombieKiller5445, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#969 [12:27] <CubeTheThird> ??> SonGapes win/dxdiag
#970 [12:27] <Absol> SonGapes: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#971 [12:28] <Johnny90256> okay
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#978 [12:32] <Tommy_> hello
#979 [12:33] <SonGapes> ok i have i now
#980 [12:33] <SonGapes> http://paste.ubuntu.com/14611645/
#981 [12:33] <SonGapes> there u go
#982 [12:34] <Tommy_> im not able to connect to any server... when I try it show up with java.lang.NullPointerException: group
#983 [12:34] * pepa220 [pepa220@notlogged] has joined #minecrafthelp
#984 [12:34] <CubeTheThird> SonGapes, one moment
#985 [12:34] <CubeTheThird> Tommy_, what anti-virus and firewall software do you have?
#986 [12:34] <SonGapes> ok
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#988 [12:34] <Tommy_> im not sure
#989 [12:34] <Tommy_> its a windows xp
#990 [12:34] <CubeTheThird> ??> Tommy_ tools/hjt
#991 [12:34] * pepa220 [pepa220@notlogged] has quit. (Client Quit)
#992 [12:34] <Absol> Tommy_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#993 [12:34] * Johnny90256 [Johnny90256@notlogged] has joined #minecrafthelp
#994 [12:34] <Absol> Tommy_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#995 [12:35] <CubeTheThird> SonGapes, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#996 [12:35] <Johnny90256> i need help, minecraft wants me to buy it again even though ive already bought it
#997 [12:35] <SonGapes> ok how do i downgrade to windows 7
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#999 [12:35] <CubeTheThird> ??> SonGapes win/downgrade
#1000 [12:35] <Absol> SonGapes: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1002 [12:35] <CubeTheThird> SonGapes, please also note, because of how old your graphics chip is, you will likely not be able to play the most recent version of the game
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#1004 [12:36] <CubeTheThird> Johnny90256, I.. already told you what to do
#1005 [12:36] <Johnny90256> well it didn't work
#1006 [12:36] <SonGapes> yeah i know i want to play 1.7.10
#1007 [12:36] <SonGapes> does that work?
#1008 [12:36] <CubeTheThird> Johnny90256, you emailed Mojang?
#1009 [12:36] <CubeTheThird> SonGapes, 1.7.2
#1010 [12:36] <Johnny90256> yes, about 7 times this past month
#1011 [12:36] <CubeTheThird> Johnny90256, and you sent them the transaction ID from your purchase?
#1012 [12:37] <Johnny90256> no
#1013 [12:37] <SonGapes> ok then im happy this is my old laptop i have 2 more laptops that are better :)
#1014 [12:37] <SonGapes> but thanks for the help anyway
#1015 [12:37] <CubeTheThird> Johnny90256, that counts as your proof of ownership. Without it they probably can't do anything
#1016 [12:37] <Johnny90256> i bought the game in 2013 how am i supposed to find it
#1017 [12:37] <Johnny90256> 2012*
#1018 [12:38] <CubeTheThird> Johnny90256, for starters, it would be in the confirmation email you got from the purchase
#1019 [12:38] * ConcernedMom [ConcernedMom@notlogged] has quit. (Quit: Web client closed)
#1020 [12:38] <Johnny90256> my email earases emails after 30 days
#1021 [12:38] <Johnny90256> i dont have it
#1022 [12:38] <Johnny90256> its gone
#1023 [12:38] <CubeTheThird> O.o
#1024 [12:38] <CubeTheThird> Johnny90256, ok.. then you'll have to contact skrill
#1025 [12:38] <Johnny90256> skrill?
#1026 [12:39] <CubeTheThird> ??> Johnny90256 account/trans-id/skrill
#1027 [12:39] <Absol> Johnny90256: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#1028 [12:39] <Absol> Johnny90256: If you need to recover your transaction ID from this service, send an email to Skrill at help@skrill.com.
#1029 [12:39] <cyberwarrior240> hi, my game has crashed. http://paste.ubuntu.com/14611459/
#1030 [12:39] <CubeTheThird> cyberwarrior240, one moment
#1031 [12:40] * FinalBlu [FinalBlu@notlogged] has joined #minecrafthelp
#1032 [12:40] <CubeTheThird> cyberwarrior240, download and install https://www.nvidia.com/download/driverResults.aspx/96879/en-us
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#1034 [12:41] <Johnny90256> whoops just found the email, so what do i do?
#1035 [12:41] <CubeTheThird> Johnny90256, contact them with the id?
#1036 [12:41] <Johnny90256> i have the transaction ID
#1037 [12:41] <Johnny90256> okay
#1038 [12:41] <Johnny90256> contact who? Mojang?
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#1041 [12:42] <CubeTheThird> Johnny90256, yes
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#1043 [12:42] <Johnny90256> okay
#1044 [12:42] <Johnny90256> what is their email
#1045 [12:43] <minecrafthelp899> http://paste.ubuntu.com/14611830/ Graphiccard update pls HELP ME
#1046 [12:43] <CubeTheThird> Johnny90256, https://help.mojang.com/customer/portal/emails/new
#1047 [12:43] <CubeTheThird> minecrafthelp899, one moment
#1048 [12:43] * melluvspizza [melluvspizza@notlogged] has joined #minecrafthelp
#1049 [12:43] <minecrafthelp899> ok
#1050 [12:44] <CubeTheThird> minecrafthelp899, download and install https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-
#1051 [12:44] <Johnny90256> So do i say like, hi need to recover my account, this is my transaction ID *i would put it in* thanks.
#1052 [12:44] <minecrafthelp899> ok
#1053 [12:44] <CubeTheThird> Johnny90256, something along those lines yes
#1054 [12:44] <Johnny90256> okay thanks
#1055 [12:44] <minecrafthelp899> CubeTheNird i test and then i come
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#1067 [12:52] <VicktoriaMae> Santa bought two Minecraft prepaid cards. one for laptop, one for desktop. getting same issues with both. $60.00 in debt for a gift that wont work. VERY disturbing.
#1068 [12:52] * TheChosenChild [TheChosenChild@notlogged] has joined #minecrafthelp
#1069 [12:52] * curlingowen [curlingowen@notlogged] has joined #minecrafthelp
#1070 [12:52] <TheChosenChild> hello
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#1072 [12:53] <TheChosenChild> anyone who can help? i cant connect to minecraft and it says Pixel Format Not Accelerated
#1073 [12:53] <curlingowen> its sying my graphics driver isn't updated but i have the most recent i can get .. im running winows 10
#1074 [12:53] <VicktoriaMae> not sure why i am communicating in old school data text. like programming text. not very user friendly for everyday people
#1075 [12:54] <CubeTheThird> VicktoriaMae, wait what happens when you try redeeming them?
#1076 [12:54] <CubeTheThird> TheChosenChild, do you have a dxdiag report?
#1077 [12:54] <TheChosenChild> yes
#1078 [12:54] <CubeTheThird> CubeTheThird, do you have a dxdiag report?
#1079 [12:54] <CubeTheThird> TheChosenChild, give a URL to it here
#1080 [12:54] <TheChosenChild> http://paste.ubuntu.com/14612725/
#1081 [12:54] <VicktoriaMae> i got to a PLAY page and it never goes anywhere.
#1082 [12:55] <CubeTheThird> TheChosenChild, one moment
#1083 [12:55] <VicktoriaMae> it downloads.
#1084 [12:55] <TheChosenChild> thanks
#1085 [12:55] <VicktoriaMae> but stays there
#1086 [12:55] * Johann [Johann@notlogged] has quit. (Quit: Web client closed)
#1087 [12:55] <CubeTheThird> VicktoriaMae, you have to let it finish downloading
#1088 [12:55] <VicktoriaMae> okay... ill wait
#1089 [12:55] * GADGET [GADGET@notlogged] has joined #minecrafthelp
#1090 [12:56] <VicktoriaMae> but is says minecraft launcher
#1091 [12:56] <CubeTheThird> TheChosenChild, download and install radeon software: http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
#1092 [12:56] <TheChosenChild> ok
#1093 [12:56] <CubeTheThird> VicktoriaMae, yes, and in the launcher when you press play, it will download all the game files, then launch the game when that's done
#1094 [12:57] <TheChosenChild> CubeTheThird: this one? Crimson Edition 16.1 Hotfix
#1095 [12:57] * kingslayer675 [kingslayer675@notlogged] has quit. (Ping timeout: 204 seconds)
#1096 [12:57] <VicktoriaMae> does that take awhile? I didn't get this far on the desktop. I have to go get the 10 beta file first
#1097 [12:57] <CubeTheThird> TheChosenChild, no, the first one
#1098 [12:57] <TheChosenChild> this Crimson Edition 15.12?
#1099 [12:57] <CubeTheThird> VicktoriaMae, it can take a while, depending on your internet connection speed
#1100 [12:57] <CubeTheThird> TheChosenChild, yes
#1101 [12:57] <TheChosenChild> ok
#1102 [12:58] * komodo_playzz [komodo_playzz@notlogged] has joined #minecrafthelp
#1103 [12:58] <VicktoriaMae> oh... i will feel silly if that is all it is lol
#1104 [12:58] * Qball [Qball@notlogged] has joined #minecrafthelp
#1105 [12:58] <GADGET> Having problems getting minecraft to work on windows 10 OpenGl error. Tried updating drivers but still no good
#1106 [12:58] * Davi-11 [Davi-11@notlogged] has joined #minecrafthelp
#1107 [12:58] <CubeTheThird> VicktoriaMae, but you say you didn't get that far on a different computer?
#1108 [12:58] <CubeTheThird> GADGET, do you have a dxdiag report?
#1109 [12:58] <Davi-11> MINECRAFT
#1110 [12:58] <GADGET> yes
#1111 [12:59] * Davi-11 [Davi-11@notlogged] has quit. (Client Quit)
#1112 [12:59] <CubeTheThird> GADGET, give a URL to it here
#1113 [12:59] * nodir [nodir@notlogged] has joined #minecrafthelp
#1114 [12:59] * Agne [Agne@notlogged] has quit. (Quit: Connection closed for inactivity)
#1115 [13:00] <TheChosenChild> CubeTheThird:
#1116 [13:00] * esdras [esdras@notlogged] has joined #minecrafthelp
#1117 [13:00] * Kittyto is now known as Bell
#1118 [13:00] <nodir> Hi. Can anyone help? Minecraft does not start on OS X because it cannot download https://launchermeta.mojang.com/mc/launcher.json althought I can successfully curl it
#1119 [13:00] <GADGET> sorry i mean I have the crash report. what is dxdiag
#1120 [13:01] <CubeTheThird> ??> GADGET win/dxdiag
#1121 [13:01] <Absol> GADGET: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1122 [13:01] <CubeTheThird> nodir, do you have any anti-virus software installed?
#1123 [13:01] <VicktoriaMae> no.. i will work on that one later. ill feel better getting laptop done. two kids.... separate computers....
#1124 [13:01] <nodir> yes, ESET, but I've disabled its Real-Time Protection
#1125 [13:01] * Johann [Johann@notlogged] has joined #minecrafthelp
#1126 [13:01] <CubeTheThird> ??> nodir av/eset
#1127 [13:01] <Absol> nodir: ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix this, open the advanced setup and follow this diagram: http://kb.eset.com/library/ESET/KB%20Team%20Only/SOLN3076/SOLN3076FIG1-3C.png
#1128 [13:01] <Absol> nodir: Then, try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
#1129 [13:01] * Puck6633 [Puck6633@notlogged] has quit. (Read error: Connection reset by peer)
#1130 [13:01] <Johann> PayPal doesn't work
#1131 [13:03] * esdras_ [esdras_@notlogged] has joined #minecrafthelp
#1132 [13:03] * schoffy [schoffy@notlogged] has joined #minecrafthelp
#1133 [13:03] <Johann> paypal isn't working
#1134 [13:03] <GADGET> I have the dxdiag but it is on pc not url address
#1135 [13:04] <CubeTheThird> GADGET, follow all the instructions on the page
#1136 [13:04] * iLegendaryCookie [iLegendaryCookie@notlogged] has joined #minecrafthelp
#1137 [13:04] <curlingowen> http://paste.ubuntu.com/14601701/ anyone make sense of this lol
#1138 [13:04] * SinnayB [SinnayB@notlogged] has joined #minecrafthelp
#1139 [13:04] <iLegendaryCookie> http://paste.ubuntu.com/14614002/
#1140 [13:04] <CubeTheThird> curlingowen, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1141 [13:04] <iLegendaryCookie> doesnt make sense here too guys
#1142 [13:04] <iLegendaryCookie> http://paste.ubuntu.com/14614002/
#1143 [13:04] <Johann> all is says is An error occurred while placing order, please verify credit card info and try again OK
#1144 [13:04] <CubeTheThird> iLegendaryCookie, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1145 [13:04] * LukaKing21HD [LukaKing21HD@notlogged] has joined #minecrafthelp
#1146 [13:05] * LukaKing21HD [LukaKing21HD@notlogged] has quit. (Client Quit)
#1147 [13:05] <CubeTheThird> Johann, as I said, contact your bank about it
#1148 [13:05] * iLegendaryCookie [iLegendaryCookie@notlogged] has quit. (Client Quit)
#1149 [13:05] <curlingowen> ok thanks the beta for windows 10 works on it
#1150 [13:05] * SinnayB [SinnayB@notlogged] has quit. (Client Quit)
#1151 [13:05] <Johann> I did they allow stuff like that
#1152 [13:05] <esdras> edg
#1153 [13:05] * Packsbry [Packsbry@notlogged] has joined #minecrafthelp
#1154 [13:06] <schoffy> trying to reedeem gift card on daughters account it is saying already owning a account
#1155 [13:06] <esdras> quero jogarrrrr
#1156 [13:06] * curlingowen [curlingowen@notlogged] has quit. (Quit: Web client closed)
#1157 [13:06] * kayky [kayky@notlogged] has joined #minecrafthelp
#1158 [13:06] <CubeTheThird> Johann, hm. Perhaps try making the purchase through a different web browser or on a different device
#1159 [13:06] <esdras> comol faz pra jogar
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#1161 [13:06] <CubeTheThird> schoffy, did you get the card from a store, or online?
#1162 [13:06] <schoffy> store
#1163 [13:06] <nodir> CubeTheThird: my ESET does not seem to do any network checks http://imgur.com/2SQGAhq
#1164 [13:06] * leandro [leandro@notlogged] has joined #minecrafthelp
#1165 [13:07] <CubeTheThird> schoffy, ok. When you login to account.mojang.com/me do you see Minecraft under "My Games"?
#1166 [13:07] <leandro> llklkl
#1167 [13:07] <leandro> lçjjççjçl
#1168 [13:07] <leandro> vovov
#1169 [13:07] * CubeTheThird kicked leandro from #minecrafthelp (Reason: eandro :leandro)
#1170 [13:07] <schoffy> ithavent tryed that
#1171 [13:07] <GADGET> http://paste.ubuntu.com/14614789/
#1172 [13:07] <CubeTheThird> nodir, I guess you could try the java launcher
#1173 [13:07] <CubeTheThird> ??> nodir dl/client/linux
#1174 [13:07] <schoffy> login was on mojang
#1175 [13:07] <Absol> nodir: Launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#1176 [13:08] * esdras_ [esdras_@notlogged] has quit. (Client Quit)
#1177 [13:08] <CubeTheThird> GADGET, you didn't paste the full report onto the website
#1178 [13:08] <TheChosenChild> CubeTheThird r u a moderator on here?
#1179 [13:08] <nodir> Absol: login to https://minecraft.net/ ? Did that, but ESET said nothing. I don't think my ESET monitors network
#1180 [13:08] <CubeTheThird> TheChosenChild, I am yes
#1181 [13:08] <TheChosenChild> oh cool
#1182 [13:08] <CubeTheThird> nodir, Absol is a robot
#1183 [13:08] <VicktoriaMae> this is the error I got "Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release"
#1184 [13:09] <CubeTheThird> ??> VicktoriaMae launcher/log
#1185 [13:09] <Absol> VicktoriaMae: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1186 [13:09] <Absol> VicktoriaMae: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1187 [13:10] * Packsbry [Packsbry@notlogged] has quit. (Client Quit)
#1188 [13:10] <TheChosenChild> CubeTheThird do u know how to make my minecraft have more fps?
#1189 [13:10] * uncledeathy [uncledeathy@notlogged] has joined #minecrafthelp
#1190 [13:10] <CubeTheThird> TheChosenChild, what's your FPS currently like?
#1191 [13:10] <VicktoriaMae> http://paste.ubuntu.com/14615110/
#1192 [13:11] * eduk7 [eduk7@notlogged] has joined #minecrafthelp
#1193 [13:11] <CubeTheThird> ??> VicktoriaMae net/speed-test
#1194 [13:11] <Absol> VicktoriaMae: In order to help diagnose your issue, an internet speed test is required. Visit http://testmy.net/SmarTest/combinedAuto to run a test, and give both the Download and Upload speed results in chat.
#1195 [13:11] <VicktoriaMae> wait.. the game loaded though
#1196 [13:11] * TheChosenChild_ [TheChosenChild_@notlogged] has joined #minecrafthelp
#1197 [13:11] * uncledeathy [uncledeathy@notlogged] has quit. (Client Quit)
#1198 [13:11] <TheChosenChild_> hello im abck
#1199 [13:11] <CubeTheThird> VicktoriaMae, your log shows that many of the game files didn't download correctly
#1200 [13:11] * TheChosenChild_ [TheChosenChild_@notlogged] has quit. (Client Quit)
#1201 [13:11] <CubeTheThird> TheChosenChild_, what's your FPS currently like?
#1202 [13:11] * esdras [esdras@notlogged] has quit. (Quit: Web client closed)
#1203 [13:11] <CubeTheThird> ...
#1204 [13:12] * eduk7 [eduk7@notlogged] has quit. (Client Quit)
#1205 [13:12] * TheChosenChild_ [TheChosenChild_@notlogged] has joined #minecrafthelp
#1206 [13:12] <CubeTheThird> TheChosenChild_, what's your FPS currently like?
#1207 [13:12] * leandro [leandro@notlogged] has joined #minecrafthelp
#1208 [13:12] * lupiita [lupiita@notlogged] has joined #minecrafthelp
#1209 [13:12] * TheChosenChild_ [TheChosenChild_@notlogged] has quit. (Client Quit)
#1210 [13:12] <GADGET> http://paste.ubuntu.com/14615163/
#1211 [13:12] * gymdiva31 [gymdiva31@notlogged] has joined #minecrafthelp
#1212 [13:12] <CubeTheThird> GADGET, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1213 [13:12] * TheChosenChild_ [TheChosenChild_@notlogged] has joined #minecrafthelp
#1214 [13:12] <leandro> oi
#1215 [13:13] <TheChosenChild_> sorry this lagged out
#1216 [13:13] <CubeTheThird> TheChosenChild_, what's your FPS currently like?
#1217 [13:13] <TheChosenChild_> my fps is 15-30fps
#1218 [13:13] <CubeTheThird> TheChosenChild_, did you reboot after installing the drivers?
#1219 [13:13] <TheChosenChild_> i havent installed it yet
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#1221 [13:13] * TheChosenChild [TheChosenChild@notlogged] has quit. (Ping timeout: 204 seconds)
#1222 [13:13] <TheChosenChild_> it worked b4 then i downloaded window 10
#1223 [13:14] <CubeTheThird> TheChosenChild_, well install it first
#1224 [13:14] <GADGET> ok thanks guys
#1225 [13:14] <TheChosenChild_> ok
#1226 [13:14] * leandro [leandro@notlogged] has quit. (Client Quit)
#1227 [13:14] * bakstteen [bakstteen@notlogged] has joined #minecrafthelp
#1228 [13:14] <TheChosenChild_> b4 i had windows 10 i had 15-30fps
#1229 [13:14] <CubeTheThird> TheChosenChild_, updating graphics drivers can improve FPS
#1230 [13:14] * aniss [aniss@notlogged] has joined #minecrafthelp
#1231 [13:14] <TheChosenChild_> oh
#1232 [13:14] <TheChosenChild_> ok
#1233 [13:14] * GADGET [GADGET@notlogged] has quit. (Quit: Web client closed)
#1234 [13:14] <CubeTheThird> TheChosenChild_, apart from that, make sure your laptop is plugged into power, and have power settings set to maximum performance
#1235 [13:15] * buddafett [buddafett@notlogged] has joined #minecrafthelp
#1236 [13:15] <schoffy> it says games
#1237 [13:15] * buddafett [buddafett@notlogged] has quit. (Client Quit)
#1238 [13:15] <schoffy> click minecrAFT
#1239 [13:15] <CubeTheThird> schoffy, but it's not under "My Games"?
#1240 [13:15] <TheChosenChild_> CubeTheThird how do i make it maximum performance
#1241 [13:15] <VicktoriaMae> SPEEDTEST RESULTS: DL 786 Kbps - 98 kB/s UL 240 Kbps - 30 kB/s
#1242 [13:15] <CubeTheThird> TheChosenChild_, in your computer's power settings
#1243 [13:16] <schoffy> OK WHERE
#1244 [13:16] * pittoey [pittoey@notlogged] has joined #minecrafthelp
#1245 [13:16] <TheChosenChild_> ok im gonna restart my computer byee!
#1246 [13:16] <nodir> Thanks CubeTheThird, the jar started up
#1247 [13:16] <CubeTheThird> VicktoriaMae, ah that would be the problem. Your internet connection doesn't appear to be sufficient to properly download the game
#1248 [13:16] <pittoey> Hello
#1249 [13:16] <pittoey> All
#1250 [13:16] <CubeTheThird> schoffy, like this: http://i.imgur.com/ySNIi0V.png
#1251 [13:16] <schoffy> in minecraft
#1252 [13:16] * komodo_playzz [komodo_playzz@notlogged] has quit. (Ping timeout: 204 seconds)
#1253 [13:17] * aniss [aniss@notlogged] has quit. (Client Quit)
#1254 [13:17] <bakstteen> 1 day ago i joined a server and some blocks where invisible now i join a server and see this: http://imgur.com/a/GxV54. i am playing on 1.8.9 don't know if it also hapens in singleplayer.
#1255 [13:17] <pittoey> i need more then just help i played minecraft since 2011 and this problem where i couldnt log in to my account using my minecraft username and password
#1256 [13:17] <CubeTheThird> schoffy, if it doesn't look like that, contact Mojang with the card number
#1257 [13:17] <CubeTheThird> ??> schoffy mojang/email
#1258 [13:17] <Absol> schoffy: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1259 [13:17] <Absol> schoffy: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1260 [13:18] <CubeTheThird> I g2g
#1261 [13:18] <VicktoriaMae> ha... live in the WOODS but pay the price everybody else pays. but ours is slower. heehee life of living in seclusion. looks like game is trying to run now. ill log out and get back on other computer. Jennifer
#1262 [13:18] <pittoey> Hello
#1263 [13:18] * minecraftpeguybe [minecraftpeguybe@notlogged] has joined #minecrafthelp
#1264 [13:19] <schoffy> ty
#1265 [13:19] <VicktoriaMae> Thank you for your help "cube the third"
#1266 [13:19] <pittoey> Can i get help please
#1267 [13:19] <minecraftpeguybe> yes
#1268 [13:19] <pittoey> I cant login in to my minecraft account
#1269 [13:19] <pittoey> i use my username and password
#1270 [13:19] <minecraftpeguybe> i not
#1271 [13:19] * VicktoriaMae [VicktoriaMae@notlogged] has quit. (Quit: Web client closed)
#1272 [13:19] <pittoey> and its notworking
#1273 [13:20] * schoffy [schoffy@notlogged] has quit. (Quit: Web client closed)
#1274 [13:20] <pittoey> and i just want my account back
#1275 [13:20] * minecraftpeguybe [minecraftpeguybe@notlogged] has quit. (Client Quit)
#1276 [13:21] * erna [erna@notlogged] has joined #minecrafthelp
#1277 [13:22] <erna> hello?
#1278 [13:22] <pittoey> Wow this support is great thanks for helping me with my problem
#1279 [13:22] <pittoey> Thanks alot
#1280 [13:22] <erna> i have an question
#1281 [13:22] <pittoey> me too
#1282 [13:22] <pittoey> this crap doesnt work
#1283 [13:23] * MegaCheese [MegaCheese@notlogged] has joined #minecrafthelp
#1284 [13:23] <GreyVulpine> pittoey - Try it with a little less sarcasm, perhaps
#1285 [13:23] <GreyVulpine> !k pittoey
#1286 [13:23] * GreyBot kicked pittoey from #minecrafthelp (Reason: ittoey :<Kicks:1469>)
#1287 [13:23] <GreyVulpine> erna - How can we help you?
#1288 [13:23] <erna> myn minecraft is not working
#1289 [13:23] * pittoey [pittoey@notlogged] has joined #minecrafthelp
#1290 [13:23] <pittoey> Tahnks for the kick
#1291 [13:23] <GreyVulpine> erna - How isn't it working?
#1292 [13:23] <GreyVulpine> !k pittoey
#1293 [13:23] * GreyBot kicked pittoey from #minecrafthelp (Reason: ittoey :<Kicks:1470>)
#1294 [13:23] * pittoey [pittoey@notlogged] has joined #minecrafthelp
#1295 [13:23] <pittoey> i just need help
#1296 [13:23] * John [John@notlogged] has joined #minecrafthelp
#1297 [13:23] <pittoey> D
#1298 [13:23] <pittoey> like damn
#1299 [13:23] <DeafieGamer> pittoey: then be nice
#1300 [13:23] <GreyVulpine> We can't help you, sorry.
#1301 [13:23] <John> Hey, can i get help
#1302 [13:24] <GreyVulpine> Good bye
#1303 [13:24] <pittoey> What is this suppose to be
#1304 [13:24] <John> Hello, my minecraft is refusing to launch
#1305 [13:24] * John is now known as Guest70426
#1306 [13:24] <pittoey> What do you guys to here
#1307 [13:24] <GreyVulpine> !k pittoey
#1308 [13:24] * GreyBot kicked pittoey from #minecrafthelp (Reason: ittoey :<Kicks:1471>)
#1309 [13:24] * pittoey [pittoey@notlogged] has joined #minecrafthelp
#1310 [13:24] <Guest70426> everytime i click the launch button it will reset
#1311 [13:24] <Guest70426> why is this happening?
#1312 [13:24] <GreyVulpine> Guest70426 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1313 [13:24] <DeafieGamer> ??> pittoey login/throttle
#1314 [13:24] <Absol> pittoey: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1315 [13:24] <Absol> pittoey: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1316 [13:24] <Guest70426> Its on a seperate pc, ill type it out for you
#1317 [13:25] <MegaCheese> lol
#1318 [13:25] <pittoey> its not that simple i cant login at all
#1319 [13:25] <pittoey> ik my password
#1320 [13:25] <Guest70426> Job 'Version and Libraries' finished with 1 failure(s)
#1321 [13:25] <erna> http://paste.ubuntu.com/14611274/
#1322 [13:25] <GreyVulpine> Guest70426 - Could you give us the entire error report?
#1323 [13:25] <pittoey> and it just doesnt let me go in
#1324 [13:25] <Guest70426> that is the error i recieved
#1325 [13:26] <Guest70426> let me quickly change computers then
#1326 [13:26] <Guest70426> i will be back
#1327 [13:26] * Guest70426 [Guest70426@notlogged] has quit. (Client Quit)
#1328 [13:26] <pittoey> and i dont know the email i migrated my account too
#1329 [13:26] * John [John@notlogged] has joined #minecrafthelp
#1330 [13:26] <GreyVulpine> pittoey - That's unfortunate. File a support ticket with Mojang SUpport
#1331 [13:26] <MegaCheese> I need some insight on whats wrong with minecraft on my pc. I keep loading it and when i tried to update directx it never loaded. Anyone know what to do?
#1332 [13:26] <GreyVulpine> pittoey - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1333 [13:26] <John> ok, i an back
#1334 [13:26] * XboomerJC [XboomerJC@notlogged] has joined #minecrafthelp
#1335 [13:26] <pittoey> ok
#1336 [13:27] * pittoey [pittoey@notlogged] has quit. (Client Quit)
#1337 [13:27] * John is now known as Guest77
#1338 [13:27] <MegaCheese> Anyone?
#1339 [13:27] * XboomerJC [XboomerJC@notlogged] has quit. (Client Quit)
#1340 [13:27] <Guest77> Job 'Version & Libraries' finished with 1 failure
#1341 [13:27] * xaris [xaris@notlogged] has joined #minecrafthelp
#1342 [13:28] <GreyVulpine> Guest77 - That's not all of the error.
#1343 [13:28] <MegaCheese> what?
#1344 [13:28] <GreyVulpine> Guest77 - If you can give us the entire error report, we can help you
#1345 [13:28] <MegaCheese> oh yeah
#1346 [13:28] <GreyVulpine> MegaCheese - How can we help?
#1347 [13:28] * cyberwarrior240 [cyberwarrior240@notlogged] has quit. (Ping timeout: 204 seconds)
#1348 [13:28] <MegaCheese> http://paste.ubuntu.com/14615332/
#1349 [13:28] <Guest77> Im doing this on a mac right now and it is refusing to copy
#1350 [13:28] <erna> is it working on windows 10 the minecraft?
#1351 [13:28] * bakstteen [bakstteen@notlogged] has quit. (Quit: Web client closed)
#1352 [13:28] <GreyVulpine> MegaCheese - Unfortunately, that computer doesn't meet minecraft's minimum requirements.
#1353 [13:28] <MegaCheese> no i didnt download it from windows
#1354 [13:29] * eduarda [eduarda@notlogged] has joined #minecrafthelp
#1355 [13:29] <MegaCheese> what do i do?
#1356 [13:29] <GreyVulpine> MegaCheese - Find a newer computer to play on
#1357 [13:29] <Guest77> [14:25:17 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on osx... [14:25:17 INFO]: Current time is Jan 23, 2016 2:25:17 PM [14:25:17 INFO]: System.getProperty('os.name') == 'Mac OS X' [14:25:17 INFO]: System.getProperty('os.version') == '10.9.5' [14:25:17 INFO]: System.getProperty('os.arch') == 'x86_64' [14:25:17 INFO]: System.getProperty('java.version') == '1.8.0_60' [14:25:17 INFO]: System.getProperty('java.
#1358 [13:29] <Guest77> That the message
#1359 [13:29] <MegaCheese> seriously?
#1360 [13:29] <GreyVulpine> Guest77 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#1362 [13:30] <GreyVulpine> MegaCheese - Seriously. Yes.
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#1365 [13:30] <MegaCheese> hmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
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#1367 [13:30] <Guest77> Did you get it?
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#1370 [13:30] <MegaCheese> what if i bought it from the w10 store?
#1371 [13:31] <erna> is it working on windows 10?????
#1372 [13:31] <GreyVulpine> MegaCheese - Then that version will work
#1373 [13:31] <GreyVulpine> erna - It depends
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#1375 [13:31] * Jade is now known as Guest88485
#1376 [13:31] <erna> of what?
#1377 [13:31] <Guest77> Sorry to be rude, but i send the message to u and got no response
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#1379 [13:31] <Guest88485> i have pressed the super secret settings and i cant get it back to normal
#1380 [13:31] <GreyVulpine> Guest77 - You did not send us the entire error report
#1381 [13:32] <Guest77> i sent it through ubuntu pastebin
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#1383 [13:32] <MegaCheese> nhow come only the windows 10 minecraft works not the minecraft.net one?
#1384 [13:32] <MegaCheese> *how
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#1386 [13:32] <GreyVulpine> MegaCheese - It's a different version, programmed differently.
#1387 [13:32] <MegaCheese> k
#1388 [13:32] <MegaCheese> well thx anyway
#1389 [13:32] <GreyVulpine> MegaCheese - It's a port of the Portable Edition, not the PC one
#1390 [13:33] <MegaCheese> bah-bye
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#1393 [13:33] <Localhrox> looking for help with account login.
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#1396 [13:34] <kots> I cant sign into my account
#1397 [13:34] <erna> it still not working if i press play
#1398 [13:34] <kots> i cant sign in
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#1400 [13:35] <Localhrox> I have tried to log in with my e-mail address and password, even after reseting the password and it won't log me in. I have 3 accounts and 2 of them are not working. Any suggestions?
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#1405 [13:37] <Localhrox> I have tried to log in with my e-mail address and password, even after reseting the password and it won't log me in. I have 3 accounts and 2 of them are not working. Any suggestions?
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#1408 [13:43] <John> here is my issue, i cant copy the error code, but i can describe the problem
#1409 [13:43] * John is now known as Guest40362
#1410 [13:43] <Guest40362> when i click launch on minecraft mac, it will begin to load and then not open
#1411 [13:43] <Guest40362> everytime
#1412 [13:43] <Guest40362> ive uninstalled and reinstalled minecraft and it did not fix
#1413 [13:43] <Guest40362> what can i do
#1414 [13:45] <Guest40362> Hello?
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#1416 [13:46] <Localhrox> I have tried to log in with my e-mail address and password, even after reseting the password and it won't log me in. I have 3 accounts and 2 of them are not working. Any suggestions? Hello? Anybody there?
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#1421 [13:47] <Localhrox> I have tried to log in with my e-mail address and password, even after reseting the password and it won't log me in. I have 3 accounts and 2 of them are not working. Any suggestions.
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#1423 [13:48] <dev> I have bought minecraft but it wont run, I have created a report http://paste.ubuntu.com/14616043/
#1424 [13:48] <dev> can anyone help?
#1425 [13:49] <GreyVulpine> dev - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#1431 [13:51] <dev> greyvulpine - is there no way round this? I dont really want to remove windows10
#1432 [13:52] <GreyVulpine> Unfortunately, no
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#1434 [13:53] <dev> is it possible to get my money back? why dont they test the system before purchase?
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#1436 [13:53] <GreyVulpine> They can't test every possible system combination that everybody might use
#1437 [13:54] <GreyVulpine> Here is Mojang's Refund Policy: https://help.mojang.com/customer/portal/articles/359338
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#1439 [13:54] <dev> thanks you
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#1441 [13:55] <Cal3b> Hi, I'm getting the java.lang.nullpointerexception group error when I try logging onto a server. Does anyone know a fix?
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#1443 [13:55] <GreyVulpine> Cal3b - Check your security software
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#1446 [13:59] <bolddentalman1> My son plays on his xbox 360 & has no friends to play with online due to he does not know anyone who has the game. So i tried to add friends but it says he cannot ??
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#1448 [13:59] <Tommy_> I have a problem... when I try to connect to a server this comes up: java.lang.nullpointerexception I need a solution please
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#1450 [14:00] <Tommy_> I have a problem... when I try to connect to a server this comes up: java.lang.nullpointerexception I need a solution please
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#1454 [14:02] <bolddentalman1> Can some one tell me how to add friends for my sons xbox 360 ? he does not know anyone who has the game
#1455 [14:02] <GreyVulpine> bolddentalman1 - Basically, you do it through the xbox live system.
#1456 [14:02] <GreyVulpine> http://support.xbox.com/en-US/xbox-360/xbox-live/chat-managing-friends
#1457 [14:03] <Tommy_> I have a problem... when I try to connect to a server this comes up: java.lang.nullpointerexception I need a solution please
#1458 [14:03] <GreyVulpine> Tommy_ - Check your security software. Disable it to test
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#1462 [14:03] <bolddentalman1> We tried to look at others playing and asked to for a friend request but it did not work
#1463 [14:03] <Tommy_> what do you mean my security software?
#1464 [14:03] <GreyVulpine> bolddentalman1 - We're primarily support for the PC version of minecraft.
#1465 [14:03] <GreyVulpine> Tommy_ - Firewall, antivirus, network security, parental controls, etc.
#1466 [14:04] <bolddentalman1> OK THANKS
#1467 [14:04] <Tommy_> ive tried disabling my firewall but it doesnt work
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#1469 [14:05] <Tommy_> it still doesnt work
#1470 [14:05] <Tommy_> i use ab[v
#1471 [14:05] <Tommy_> i use avg antivirus
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#1473 [14:07] <Tommy_> I have a problem... when I try to connect to a server this comes up: java.lang.nullpointerexception I need a solution please
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#1475 [14:10] <shadowroot> qartveli aris vinme
#1476 [14:10] <shadowroot> ?
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#1478 [14:10] <shadowroot> :D
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#1482 [14:12] <LordBLN> Hello there, my Nickname changed, without my doing
#1483 [14:12] <GreyVulpine> LordBLN - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1484 [14:12] * iCobbler33 [iCobbler33@notlogged] has joined #minecrafthelp
#1485 [14:13] <iCobbler33> XBOX One Minecraft anyone? My gamer tag is "Po Cobb". Message me
#1486 [14:13] <GreyVulpine> We're a tech support channel
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#1488 [14:14] <steph> i bought the game n installed it but it wont open just shows a black screen
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#1500 [14:28] <Asi> Hi :) I tried resetting my password and after saying the change was successful it gives me an "Error! Unknown e-mail address or password." when trying to log in. I have tried this several times without luck any solutions?
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#1502 [14:29] <jesse> i cant downlode minecraft how can i fix that
#1503 [14:29] <GreyVulpine> Asi - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1504 [14:29] <GreyVulpine> jesse - Try http://www.minecraft.net/download
#1505 [14:30] <Asi> Thanks
#1506 [14:30] <jesse> no its not working
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#1508 [14:31] <jesse> i still cant downlode it
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#1522 [14:37] <Animal_assasin> Hi I am having trouble with win10 - Pixel Format not accelerated.. I have a link to ubuntu pastebin... but what do I do now, please?
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#1534 [14:46] <jesse> i whant to return mincraft
#1535 [14:47] <roxypantz> hi, my email has been hacked and i can no longer acess it and i dont know my password to minecraft, hat can i do?
#1536 [14:48] <jesse> try changing your password
#1537 [14:48] <roxypantz> dont yoneed the email for that
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#1539 [14:49] <jesse> dont you have an email
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#1541 [14:49] <roxypantz> its been hacked
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#1543 [14:50] <jesse> than get a new email
#1544 [14:50] <roxypantz> they will ask for my old one
#1545 [14:50] <roxypantz> to confirm n i cant access that
#1546 [14:51] <jesse> g2g
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#1557 [15:01] <uprlserryker> I reset my password a few minutes ago to my Mojang account. Immediately after I tried to log in and couldn't. I've done this 10 times. Help.
#1558 [15:02] <uprlserryker> So if anyone wants to help, that'd be great.
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#1568 [15:21] <thunderbolt008> I need help something is wrong with my minecraft account.
#1569 [15:21] * skatecar01 [skatecar01@notlogged] has joined #minecrafthelp
#1570 [15:22] <thunderbolt008> i can't log onto my minecraft account even after i reset my password
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#1573 [15:25] <skatecar01> My minecraft crashes with a "lack of updated drivers error." The problem is that there are no drivers that need to be updated?
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#1577 [15:29] <skatecar01> ?
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#1584 [15:32] <phenom> i'm getting an invalid credentials error every time i log in. can someone tell me why
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#1588 [15:32] * sam is now known as Guest94083
#1589 [15:32] <Tim_> hi
#1590 [15:32] <Tim_> Hiiiiii
#1591 [15:33] <Tim_> I have a problem
#1592 [15:33] <Guest94083> does anyone know how to fix the internal exception java.io.ioexception an existing connection was forcibly closed by the remote host
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#1594 [15:33] <GreyVulpine> Guest94083 - That's not something you can fix, unless you run the server
#1595 [15:34] <Guest94083> It does that on evey server i go onto
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#1597 [15:34] <Guest94083> its just happened all of a sudern
#1598 [15:35] <GreyVulpine> As stated, the connection was closed by the remote host, which is on the side of the server\
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#1600 [15:35] <Guest94083> So i can't play any multiplayer servers now?
#1601 [15:36] <Guest94083> So does that mean they are kicking me off there servers unintentulay?
#1602 [15:37] <Tim_> I have this problem too, its so frustrating
#1603 [15:38] <Tim_> It's all the servers though so how is that supposed to work
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#1606 [15:43] <phenom> i'm getting an invalid credentials error every time i log in. can someone tell me why
#1607 [15:43] <phenom> i'm getting an invalid credentials error every time i log in. can someone tell me why
#1608 [15:43] <phenom> i'm getting an invalid credentials error every time i log in. can someone tell me why
#1609 [15:43] <phenom> i'm getting an invalid credentials error every time i log in. can someone tell me why
#1610 [15:43] * Absol kicked phenom from #minecrafthelp (Reason: henom :Stop spamming)
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#1613 [15:44] <phenom> i'm getting an invalid credentials error every time i log in. can someone tell me why
#1614 [15:44] <phenom> i'm getting an invalid credentials error every time i log in. can someone tell me why
#1615 [15:45] <rcapo> Can you edit the color of blocks in minecraft pocket edition?
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#1618 [15:46] <rcapo> My students are working on a project using Minecraft and they want to use pocket edition
#1619 [15:46] <GreyVulpine> Don't believe you can
#1620 [15:46] <rcapo> but I feel it is not as comprehensive as the PC version...
#1621 [15:46] <GreyVulpine> It isn't
#1622 [15:47] <rcapo> how many types/colors of blocks are there available for the pocket? estimation
#1623 [15:47] <GreyVulpine> http://minecraft.gamepedia.com/Pocket_Edition#Blocks
#1624 [15:48] <rcapo> great thanks
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#1626 [15:49] <rcapo> final question...if you were me (teacher) who gave a project where u had to build a replica of an actual town hall...would you allow pocket edition?
#1627 [15:50] <GreyVulpine> What's the grading criteria?
#1628 [15:51] <phenom> i'm getting an invalid credentials error every time i log in. can someone tell me why
#1629 [15:51] <phenom> i'm getting an invalid credentials error every time i log in. can someone tell me why
#1630 [15:51] <GreyVulpine> phenom - Usually means your username/password is incorrect
#1631 [15:51] <rcapo> Creativity 25...Esthetics 25...Improvements to the atual town hall 25...Scale 25
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#1634 [15:52] <GreyVulpine> They'll only be handicapping themselves with using the PE, but if they feel like they can pull it off, than I don't see why not. As long as they aren't pulling out their PE device during other classes or serving as a distraction.
#1635 [15:53] <Eyeless_Tenshi> I need help, But Im not sure if its possible. My email that I used to buy my minecraft accound, Was deleted and I dont remember the security questions. Can I get help?
#1636 [15:53] <GreyVulpine> Eyeless_Tenshi - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1637 [15:53] <Eyeless_Tenshi> Do I put my new email in?
#1638 [15:53] <rcapo> haha good call...thanks
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#1640 [15:54] <ACG_> minecraft keeps crashing and say update your graphic card and when i try it said it is update all the way.
#1641 [15:54] <Eyeless_Tenshi> For the part where it says "Account email", Do I use my old email or a nw one?
#1642 [15:54] <GreyVulpine> Your old email
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#1644 [15:55] <GreyVulpine> Use your new email for "Contact Email"
#1645 [15:55] <phenom> it is not incorrect. i have reset my password numerous times.
#1646 [15:55] <Eyeless_Tenshi> I did. The one under it says Account Email Address
#1647 [15:55] <phenom> some say that i am ip banned for a day.
#1648 [15:55] <Eyeless_Tenshi> Do I use my old or new one with that? Or the one I bought the account with?
#1649 [15:55] <GreyVulpine> phenom - That would be partly true. Too many incorrect attempts will lock out your ip for up to 3 hours
#1650 [15:55] <phenom> any way to get out of this?
#1651 [15:56] <phenom> vpns aren't working
#1652 [15:56] <GreyVulpine> phenom - Wait 3 hours, then reset your password and try loggign in
#1653 [15:56] <phenom> so there's no outs?
#1654 [15:56] <Eyeless_Tenshi> Im not sure what email to put for where it says Account Email
#1655 [15:56] <GreyVulpine> Eyeless_Tenshi - Basically, for Account email, use the email you initially used to create an account.
#1656 [15:56] <Eyeless_Tenshi> alright
#1657 [15:56] <Eyeless_Tenshi> Even if that email doesnt exist?
#1658 [15:56] <Eyeless_Tenshi> anymore
#1659 [15:56] <GreyVulpine> Right
#1660 [15:56] <phenom> is there an out to this, or do i have to actually lose 3 hours?
#1661 [15:57] <GreyVulpine> Nope
#1662 [15:57] <Eyeless_Tenshi> I dont have my transcation ID
#1663 [15:57] <phenom> well shit
#1664 [15:57] <Absol> phenom: Please keep it civil
#1665 [15:57] <Eyeless_Tenshi> But I have the account and everything
#1666 [15:57] <phenom> mk
#1667 [15:57] <GreyVulpine> Eyeless_Tenshi -That's fine
#1668 [15:57] <powermenta> hi?
#1669 [15:57] <Eyeless_Tenshi> Alright, So I fill everything but that out?
#1670 [15:57] <ACG_> minecraft keeps crashing and say update your graphic card and when i try it said it is update all the way.
#1671 [15:57] <GreyVulpine> Eyeless_Tenshi - Fill out everything
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#1673 [15:57] <Eyeless_Tenshi> But I dont have the Transation thing
#1674 [15:58] <GreyVulpine> ACG_ - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1675 [15:58] <GreyVulpine> Eyeless_Tenshi - you can click on the link next to it for more instructions on how to recover it
#1676 [15:58] <Eyeless_Tenshi> alright, ill try
#1677 [15:58] <powermenta> i need help?
#1678 [15:58] <ACG_> http://paste.ubuntu.com/14623264/
#1679 [15:59] <GreyVulpine> powermenta - With?
#1680 [15:59] <GreyVulpine> ACG_ - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1681 [15:59] <powermenta> bad video card drive i think
#1682 [15:59] <GreyVulpine> powermenta - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1683 [15:59] <powermenta> i did it
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#1685 [15:59] <GreyVulpine> Then please give us the URL
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#1687 [15:59] <powermenta> k
#1688 [15:59] <powermenta> http://paste.ubuntu.com/14623365/
#1689 [15:59] <powermenta> this?
#1690 [15:59] <GreyVulpine> Yes, one moment
#1691 [16:00] <ACG_> i have windows 10 so how do i downgrade
#1692 [16:00] <GreyVulpine> ??> ACG_ win/downgrade
#1693 [16:00] <Absol> ACG_: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1694 [16:01] <powermenta> what do i do
#1695 [16:01] <GreyVulpine> powermenta - Download and install: https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-
#1696 [16:01] <powermenta> and im done?
#1697 [16:01] <GreyVulpine> Yes
#1698 [16:01] <ACG_> okay thanks would thw windows 10 edition of minecraft work
#1699 [16:01] <powermenta> thx
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#1701 [16:01] <GreyVulpine> ACG_ - It probably would
#1702 [16:02] <ACG_> would it be the same minecraft and have all the features
#1703 [16:02] <GreyVulpine> Nope
#1704 [16:02] <Eyeless_Tenshi> I am unable to find my Transaction ID at all, Because I purchased minecraft so long ago and no longer have the email with it, What do I do?
#1705 [16:02] <Eyeless_Tenshi> I can prove that its my account and everything
#1706 [16:02] <Eyeless_Tenshi> But that one part is missing
#1707 [16:02] <GreyVulpine> The only method of payment that mojang accepts as proof of purchase would be the transaction ID
#1708 [16:03] <Eyeless_Tenshi> Ive used this computer for everything, and suddenly my minecraft.net stopped logging me in
#1709 [16:03] <Eyeless_Tenshi> I havent been able to do anything
#1710 [16:03] <powermenta> vulpine
#1711 [16:03] <Eyeless_Tenshi> All I need to do is recover my security questions
#1712 [16:03] <PumpingThunder> When I try to type in a world or seed, the type board won't pop up. And I can't press any button. This is on minecraft Xbox one
#1713 [16:04] <Eyeless_Tenshi> But I dont have the email that they send to
#1714 [16:04] <GreyVulpine> Do you remember about when you purchased minecraft?
#1715 [16:05] <Eyeless_Tenshi> I purchased it around the end of march, beginning of april in 2012
#1716 [16:05] <Eyeless_Tenshi> My old user name was EyelessSam
#1717 [16:05] <GreyVulpine> So, either paypal or skrill then
#1718 [16:06] <Eyeless_Tenshi> I dont understand
#1719 [16:06] <GreyVulpine> "If you paid by credit card or Paysafe card, and your payment was processed by Skrill/Moneybookers (all payments between 2011 and December 2013, and certain types of credit card transactions after that), you can email help@skrill.com to get in touch with a Skrill representative. When contacting them, use the email from your purchase, include Minecraft in your subject line, and ask for
#1720 [16:06] <GreyVulpine> the Merchant Transaction ID."
#1721 [16:06] <Eyeless_Tenshi> So if I email them I can get it?
#1722 [16:06] <GreyVulpine> Yes
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#1724 [16:06] <FullofBesos> Hello?
#1725 [16:07] <FullofBesos> Anyone here that can help me out?
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#1727 [16:08] <CJ0200> Help-me
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#1730 [16:09] <CJ0200> help-me
#1731 [16:09] <CJ0200> pleas
#1732 [16:09] <CJ0200> pleas
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#1734 [16:10] <CJ0200> help-me
#1735 [16:10] <CJ0200> pleas
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#1737 [16:10] <Eyeless_Tenshi> The Skrill email did not work
#1738 [16:10] <Eyeless_Tenshi> I dont know what to do
#1739 [16:11] <GreyVulpine> Uh, they don't respond instananeously.
#1740 [16:11] <Eyeless_Tenshi> They said they didnt know my account
#1741 [16:12] <GreyVulpine> Then, without a transaction ID, or a way to recover it, Mojang cannot help you recover your account for you
#1742 [16:12] <Eyeless_Tenshi> I dont need to recover the account
#1743 [16:12] <Eyeless_Tenshi> I need my sercurity questions back
#1744 [16:13] <GreyVulpine> You'll need the transaction ID to do that as well
#1745 [16:13] <Eyeless_Tenshi> I dont have that
#1746 [16:13] <GreyVulpine> Then there's nothing else I can tell you.
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#1749 [16:16] <MyPCDoesntWorkWithMinecraft> Here the my problem http://paste.ubuntu.com/14623614/
#1750 [16:16] <GreyVulpine> MyPCDoesntWorkWithMinecraft - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1751 [16:16] <MyPCDoesntWorkWithMinecraft> How?
#1752 [16:17] * VelozGamer0404 [VelozGamer0404@notlogged] has joined #minecrafthelp
#1753 [16:17] <MyPCDoesntWorkWithMinecraft> .....
#1754 [16:18] <Lifehacker> Hi, I'm trying to play Minecraft over LAN and I can't find my friend's server on the server list. When I try direct connect I get java.net.SocketException network unreachable: no further information
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#1758 [16:20] <MyPCDoesntWorkWithMinecraft> Lan world?
#1759 [16:20] <MyPCDoesntWorkWithMinecraft> r u guyz in the same room
#1760 [16:20] <Lifehacker> Yes
#1761 [16:20] <Lifehacker> Using home network
#1762 [16:20] <MyPCDoesntWorkWithMinecraft> connect the same wifi
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#1764 [16:20] <MyPCDoesntWorkWithMinecraft> and go to multiplay and scroll down
#1765 [16:21] <Lifehacker> We are connected to the same network
#1766 [16:21] <MyPCDoesntWorkWithMinecraft> then one of u guyz make 1
#1767 [16:21] * VelozGamer0404 [VelozGamer0404@notlogged] has quit. (Ping timeout: 204 seconds)
#1768 [16:21] <MyPCDoesntWorkWithMinecraft> a LAN World
#1769 [16:21] <rbedsole> I'm playing MW10E and recently I'll be playing and it'll CTD
#1770 [16:21] <Lifehacker> Yes, one of us has created a world and opened to LAN but the other does not see it on the server list
#1771 [16:22] <MyPCDoesntWorkWithMinecraft> restart the game or make a new one
#1772 [16:22] <Lifehacker> I've tried restarting the game, I've tried reinstally minecraft
#1773 [16:22] * XxShadowHaxxX [XxShadowHaxxX@notlogged] has joined #minecrafthelp
#1774 [16:22] <Lifehacker> *reinstalling
#1775 [16:22] <MyPCDoesntWorkWithMinecraft> ur lucky cuz u can play MC while i cant cuz my stuff are out dated
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#1778 [16:23] <XxShadowHaxxX> My minecraft password is changed and gine on aother mojang email can u help me to get the account back?
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#1780 [16:23] <MyPCDoesntWorkWithMinecraft> connect it with ur address
#1781 [16:23] <MyPCDoesntWorkWithMinecraft> email adress
#1782 [16:24] <XxShadowHaxxX> I did but it dont works
#1783 [16:24] <MyPCDoesntWorkWithMinecraft> then i dunno cuz i suk lol
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#1792 [16:29] <FullofBesos> Hello?
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#1795 [16:30] <FullofBesos> Can someone help me?
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#1807 [16:35] <alex_> Hi I just installed the free demo of scrolls, and after hitting play it immediately goes to a "connection lost" screen that says its reconnectiong // that the servers may be down. Any ideas what the problem might be? are the servers actually down or am I experiencing some other problem? I'm on windows 10 64 bit
#1808 [16:36] <CubeTheThird> alex_, seeing as how this chatroom is for minecraft tech support, I'm not sure you'll find the answer here
#1809 [16:36] <alex_> HA my mistake
#1810 [16:37] <alex_> observant as always, well thanks for pointing that out
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#1821 [16:46] <Luccianox13> Hi my minecraft account is migrated on a other email an he switched the password what can i do?
#1822 [16:46] <CubeTheThird> Luccianox13, you will have to contact Mojang about this
#1823 [16:46] <CubeTheThird> ??> Luccianox13 mojang/email
#1824 [16:47] <Absol> Luccianox13: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1825 [16:47] <Absol> Luccianox13: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1827 [16:47] <EliasC> http://paste.ubuntu.com/14624084/
#1828 [16:47] <CubeTheThird> EliasC, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1829 [16:48] <EliasC> thank you
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#1835 [16:53] <CJ0200> Help-me
#1836 [16:54] <CubeTheThird> CJ0200, what's the problem?
#1837 [16:54] * MrDaves [MrDaves@notlogged] has joined #minecrafthelp
#1838 [16:54] <MrDaves> I need help with this Completely ignored arguments: [--nativeLauncherVersion, 286] [17:41:30] [Client thread/INFO]: Setting user: MrDavesTechHelp [17:41:30] [Client thread/INFO]: (Session ID is token:ec1623de5fa74e4bbe3bc0221979e255:4fb7b540fa064e3c8994ae94dcabd13e) [17:41:34] [Client thread/INFO]: LWJGL Version: 2.9.4 [17:41:36] [Client thread/INFO]: Reloading ResourceManager: Default [17:41:38] [Sound Library Loader/INFO]: Starting u
#1839 [16:54] <CJ0200> My miencraft carries more not come :(
#1840 [16:54] <CJ0200> minecraft*
#1841 [16:54] <CubeTheThird> MrDaves, paste it onto http://paste.ubuntu.com and give the URL here.
#1842 [16:55] <CJ0200> My minecraft loads but does not go :( *
#1843 [16:55] <CJ0200> My
#1844 [16:55] <CubeTheThird> CJ0200, what does it do? do you get an error message?
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#1846 [16:55] <CJ0200> Minecraft
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#1848 [16:55] <CJ0200> I'm using google translator :( am not Brazilian
#1849 [16:56] <MrDaves> Cube I did now what
#1850 [16:56] <CubeTheThird> MrDaves, give the link to your paste here
#1851 [16:56] <CJ0200> Erro: Não foi possível localizar nem carregar a classe principal net.minecraft.client.main.Main Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#1852 [16:56] <CubeTheThird> ??> CJ0200 launcher/log
#1853 [16:56] <Absol> CJ0200: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1854 [16:56] <Absol> CJ0200: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1855 [16:56] <MrDaves> http://paste.ubuntu.com/14624208/
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#1857 [16:57] <CJ0200> What
#1858 [16:57] <CubeTheThird> CJ0200, do what Absol said
#1859 [16:57] * Luccianox13_ [Luccianox13_@notlogged] has quit. (Ping timeout: 204 seconds)
#1860 [16:57] <CubeTheThird> MrDaves, try changing your game version to 1.7.2
#1861 [16:57] <CubeTheThird> ??> MrDaves launcher/change-version
#1862 [16:57] <Absol> MrDaves: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1863 [16:57] <CJ0200> I did not understand ';-;
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#1865 [16:58] <CJ0200> ;-;
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#1867 [16:58] <MrDaves> i have up to 1.8.3
#1868 [16:58] <CubeTheThird> <Absol> CJ0200: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1869 [16:58] <CubeTheThird> <Absol> CJ0200: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1870 [16:59] <MrDaves> cube I have up to 1.8.3
#1871 [16:59] <CubeTheThird> MrDaves, what do you mean?
#1872 [16:59] <MrDaves> the version can only go up to 1.8.3
#1873 [16:59] <CJ0200> Posted! What do I do now
#1874 [17:00] <CubeTheThird> MrDaves, even when you scroll down the list?
#1875 [17:00] <MrDaves> yes
#1876 [17:00] <CJ0200> Posted! What do I do now
#1877 [17:00] <CJ0200> Posted! What do I do now
#1878 [17:00] <CJ0200> Ops
#1879 [17:00] <CubeTheThird> MrDaves, what version is your launcher?
#1880 [17:00] <CubeTheThird> CJ0200, now give the URL to your paste here
#1881 [17:00] <MrDaves> 1.6.48
#1882 [17:00] <CJ0200> What '-'
#1883 [17:01] <CJ0200> What
#1884 [17:01] <CJ0200> Whats
#1885 [17:01] <MrDaves> post the link
#1886 [17:01] <CubeTheThird> CJ0200, the link? website address?
#1887 [17:01] <CJ0200> Which more Link
#1888 [17:01] <CubeTheThird> MrDaves, umm.. ok then. If you close and re-open the launcher, is this still the case?
#1889 [17:02] <CJ0200> haaaa Ok
#1890 [17:02] <CJ0200> http://paste.ubuntu.com/14624264/
#1891 [17:02] <CJ0200> that ?
#1892 [17:02] <CubeTheThird> CJ0200, ok. Can you do the same with the launcher log, instead of the game output?
#1893 [17:02] <CJ0200> Whats Fuck
#1894 [17:02] <Absol> CJ0200: Please keep it civil
#1895 [17:03] <CJ0200> Okay
#1896 [17:03] <MrDaves> yes still 1.6.48 so what version do I go to then
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#1898 [17:03] <CJ0200> I do not get it explains step by step
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#1900 [17:03] <CubeTheThird> MrDaves, 1.7.2 or lower
#1901 [17:03] <CubeTheThird> MrDaves, for the game version
#1902 [17:04] <CubeTheThird> CJ0200, you followed the correct step, but you did not copy the correct information
#1903 [17:04] <CJ0200> And to copy Do minecraft?
#1904 [17:04] <MrDaves> well I can't the lowest I got is 1.8.3
#1905 [17:04] <CJ0200> It appears only :(
#1906 [17:05] <CubeTheThird> CJ0200, the Launcher Log please
#1907 [17:05] <CubeTheThird> MrDaves, you didn't scroll down the list then
#1908 [17:05] <CJ0200> 20:33:53 INFO]: Attempting to download C:\Users\Gabriel\AppData\Roaming\.minecraft\assets\objects\74\74da65c99aa578486efa7b69983d3533e14c0d6e for job 'Resources'... (try 2) [20:33:53 WARN]: Had local file but it was the wrong size... had 618348 but expected 1976731 [20:34:19 INFO]: Finished downloading C:\Users\Gabriel\AppData\Roaming\.minecraft\assets\objects\14\14ae57a6bce3d4254daa8be2b098c2d99743cc3f for job 'Resources': Downloade
#1909 [17:05] <CJ0200> That ???
#1910 [17:06] <CubeTheThird> CJ0200, yes, but put it onto http://paste.ubuntu.com
#1911 [17:06] <CJ0200> Okay
#1912 [17:06] <CubeTheThird> MrDaves, try clicking on 1.8.3, then pressing down
#1913 [17:06] <MrDaves> I see I think I just got it
#1914 [17:06] <CJ0200> Posteed
#1915 [17:06] <MrDaves> thanks for the help
#1916 [17:07] <CJ0200> And now
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#1918 [17:07] <CubeTheThird> CJ0200, give the link here please
#1919 [17:09] * CJ0200_ [CJ0200_@notlogged] has joined #minecrafthelp
#1920 [17:10] <CJ0200_> help-me
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#1923 [17:10] <CJ0200_> Help
#1924 [17:10] <CubeTheThird> CJ0200, give the link to your new paste here
#1925 [17:11] <CJ0200_> Error
#1926 [17:11] <CJ0200_> [20:14:34 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows... [20:14:34 INFO]: Current time is Jan 23, 2016 8:14:34 PM [20:14:34 INFO]: System.getProperty('os.name') == 'Windows 7' [20:14:34 INFO]: System.getProperty('os.version') == '6.1' [20:14:34 INFO]: System.getProperty('os.arch') == 'x86' [20:14:34 INFO]: System.getProperty('java.version') == '1.8.0_25' [20:14:34 INFO]: System.getProperty('java.vendo
#1927 [17:11] <CubeTheThird> CJ0200_, paste it onto http://paste.ubuntu.com and give the link here
#1928 [17:12] <CJ0200_> waiting
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#1931 [17:12] <CJ0200_> http://paste.ubuntu.com/14624429/
#1932 [17:13] <CubeTheThird> CJ0200_, it would seem you were unable to download some of the game files
#1933 [17:13] <CubeTheThird> ??> CJ0200_ net/speed-test
#1934 [17:13] <Absol> CJ0200_: In order to help diagnose your issue, an internet speed test is required. Visit http://testmy.net/SmarTest/combinedAuto to run a test, and give both the Download and Upload speed results in chat.
#1935 [17:14] <CJ0200_> Internet is Bad Because I'm downloading Game
#1936 [17:15] <CJ0200_> All right
#1937 [17:15] <CJ0200_> ?
#1938 [17:15] <CubeTheThird> CJ0200_, you are downloading a different game?
#1939 [17:15] <CJ0200_> Yes
#1940 [17:16] <CubeTheThird> CJ0200_, then wait for that download to finish first
#1941 [17:16] <CJ0200_> Okay
#1942 [17:16] <CJ0200_> More you will here?
#1943 [17:16] * nanny1965 [nanny1965@notlogged] has joined #minecrafthelp
#1944 [17:16] <CJ0200_> More you go here?
#1945 [17:17] <CubeTheThird> I don't understand
#1946 [17:18] <CJ0200_> ]http://paste.ubuntu.com/14624500/
#1947 [17:18] <CJ0200_> http://paste.ubuntu.com/14624500/
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#1950 [17:19] <CJ0200_> All right ?
#1951 [17:20] <CubeTheThird> CJ0200_, yes. Wait for the other download to finish
#1952 [17:20] <CJ0200_> Okay
#1953 [17:20] <nanny1965> Hello: I have installed the game on my pc and followed all the instructions for dxdiag used the paste.ubuntu.com and I am still having probelms
#1954 [17:20] <CubeTheThird> nanny1965, give the link to your paste here
#1955 [17:20] <nanny1965> http://paste.ubuntu.com/14624471/
#1956 [17:21] <CubeTheThird> nanny1965, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1957 [17:21] <nanny1965> Thanks!!
#1958 [17:21] <CJ0200_> All right ?
#1959 [17:22] <CubeTheThird> yes
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#1961 [17:22] <CJ0200_> All right ? CubeTheThird
#1962 [17:22] <CubeTheThird> CJ0200_, yes..
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#1966 [17:24] <CJ0200_> falta Muito ?
#1967 [17:24] <CJ0200_> Very missing?
#1968 [17:25] <CJ0200_> missing very?
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#1972 [17:27] <CJ0200_> CubeTheThird missing very?
#1973 [17:27] <CubeTheThird> CJ0200_, I don't understand
#1974 [17:27] <CJ0200_> Very missing?
#1975 [17:28] <CubeTheThird> CJ0200_, some of the files are missing yes
#1976 [17:28] <CJ0200_> So how can I do it ;-;
#1977 [17:29] <CubeTheThird> CJ0200_, wait for the other download, the re-open minecraft
#1978 [17:30] <CJ0200_> reopen?
#1979 [17:30] <CubeTheThird> yes
#1980 [17:31] <CJ0200_> that
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#1987 [17:40] <BlueRayJW> Hi. I have just downloaded minecraft and I can't enter because the graphics don't support my cpu. Take a look at my cpu report and please help: http://paste.ubuntu.com/14624696/ thank you!
#1988 [17:41] * Vincent [Vincent@notlogged] has joined #minecrafthelp
#1989 [17:41] <CubeTheThird> BlueRayJW, one moment
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#1991 [17:42] <Vincent> I need help, it won't let me place mush rooms
#1992 [17:42] <CubeTheThird> BlueRayJW, download and install https://www.nvidia.com/download/driverResults.aspx/94789/en-us
#1993 [17:42] * niko is now known as Guest59744
#1994 [17:42] <CubeTheThird> Vincent, it has to be sufficiently dark to place them
#1995 [17:42] <BlueRayJW> Thank you!
#1996 [17:43] <Vincent> I am trying to make the twilight prtal, so make it in the shade?
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#1998 [17:43] <CubeTheThird> Vincent, that's right
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#2000 [17:44] * Atlas325 [Atlas325@notlogged] has joined #minecrafthelp
#2001 [17:45] <Atlas325> So I'm haveing a crash at launch related to ig75icd64.dll
#2002 [17:45] <Atlas325> I can
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#2004 [17:45] <CubeTheThird> ??> Atlas325 win/dxdiag
#2005 [17:45] * Alcemar_1 [Alcemar_1@notlogged] has joined #minecrafthelp
#2006 [17:45] <Absol> Atlas325: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2007 [17:45] <Atlas325> one sec
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#2009 [17:46] <Origins84> I amfinding that teh Win 10 version is missing ALOT of recipes. Is there a reason why I cant even make pistons or leads or even a fishingpole with a carrot
#2010 [17:46] <CubeTheThird> Origins84, it's beta for a reason
#2011 [17:47] <CubeTheThird> Origins84, it's also based on the Pocket Edition codebase, so any features missing from that edition will also be missing from the W10 edition
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#2013 [17:47] <Origins84> i understand the idea behind beta, but is there a schedule to nOT be beta? i mean surviving is great but i am having to goto my java version to do anything beyond that
#2014 [17:48] <Reese> Is this a chat for the Xbox one edition also? I have question about being a moderator in a console server, if I change the game mode under my player name, will it change the game mode for the whole lobby or just me?
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#2016 [17:48] <CubeTheThird> Origins84, there is no schedule as far as I know
#2017 [17:48] <Atlas325> http://justpaste.it/qtpx dx diag there
#2018 [17:48] <CubeTheThird> Reese, ya this would not be the place to ask. Try checking the minecraft forums
#2019 [17:49] <CubeTheThird> Atlas325, does it crash right after pressing play?
#2020 [17:49] <webrosc> Reese, just to not, there are no console server, but just joining someones game
#2021 [17:49] <Origins84> so its basically crippleware like the old days... hehehe ok well at least I know.. I appreciate the info. Thanks :)
#2022 [17:49] <webrosc> note*
#2023 [17:49] <Atlas325> CubeTheThird, I get in game, but before the world loads. Past selcting level, hud loads, the crash.
#2024 [17:50] <CubeTheThird> Atlas325, ok. In the game's video settings, is VBOs enabled?
#2025 [17:50] <Chromaryu> I forgot what is VBO..
#2026 [17:50] <Atlas325> CubeTheThird Checking
#2027 [17:50] <CubeTheThird> Chromaryu, vertex buffered objects
#2028 [17:50] <Chromaryu> Ah
#2029 [17:50] * wandanlol [wandanlol@notlogged] has joined #minecrafthelp
#2030 [17:51] <Atlas325> CubeTheThird VBOs off
#2031 [17:51] <Chromaryu> Hm
#2032 [17:51] <CubeTheThird> Atlas325, hmm so it's not that. Do you have any game/screen recording software installed?
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#2035 [17:52] <wandanlol> i have problem
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#2037 [17:52] <wandanlol> http://paste.ubuntu.com/14624824/
#2038 [17:53] <CubeTheThird> wandanlol, download and install https://downloadcenter.intel.com/download/24970/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit
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#2048 [17:59] <Atlas325> CubeTheThird, you still here?
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#2050 [17:59] <CubeTheThird> Atlas325, yes
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#2052 [18:00] <CubeTheThird> Atlas325, I was asking if you had any game/screen recording software installed
#2053 [18:00] * Thomas is now known as Guest391
#2054 [18:01] <Guest391> Now I'm on Desktop. Husband started down load. He gave up on Christmas. I downloaded Beta for windows 10 too, but I keep getting a error after the installer.
#2055 [18:01] <Atlas325> CubeTheThird, Sorry, I had some internet wierdness. I do not, asside from the Win10 game bar stuff. But on a hunch, I turned on VBOs and it works. 0.o
#2056 [18:01] <CubeTheThird> Atlas325, oh.. that's interesting. Good to know
#2057 [18:01] <CubeTheThird> Guest391, what's the error?
#2058 [18:01] <Atlas325> CubeTheThird, Thanks a ton for the help, A-mining I go.
#2059 [18:01] <Guest391> This is "VicktoriaMae" desktop. I got the laptop edition going with daughters card from santa. Working on desktop now.
#2060 [18:01] <CubeTheThird> have fun~
#2061 [18:02] <CubeTheThird> Guest391, ok yes. And you say it's giving you an error message?
#2062 [18:02] * AlexOfficial [AlexOfficial@notlogged] has joined #minecrafthelp
#2063 [18:02] <Guest391> Running it again. It went bye bye
#2064 [18:02] <AlexOfficial> my account isnt working
#2065 [18:02] <Guest391> I keeps running Minecraft Updater.
#2066 [18:03] <Guest391> "downloading runtime"
#2067 [18:03] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#2068 [18:04] <CubeTheThird> AlexOfficial, how so?
#2069 [18:04] <CubeTheThird> Guest391, and it just gets stuck there?
#2070 [18:05] <Guest391> yes. I can't get to the "downloading page" that I was hung up on earlier where I didn't wait for slow internet.
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#2073 [18:06] <CubeTheThird> Guest391, hmm ok. It doesn't give you an error though right? It's just downloading the runtime?
#2074 [18:07] <wandanlol> cubethethird here?
#2075 [18:08] <CubeTheThird> wandanlol, what's up?
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#2077 [18:08] <Guest391> it does.... waiting.... had to do over
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#2079 [18:08] <wandanlol> i tried to install, but it says Setup failed to install one or more device drivers.
#2080 [18:09] <AlexOfficial> can someone help
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#2082 [18:09] <CubeTheThird> wandanlol, hmm ok.. can you try it again. I'll look for a different one in the mean time
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#2084 [18:12] <wandanlol> i install it again but it still said the same
#2085 [18:13] <CubeTheThird> wandanlol, ok try the driver from lenovo: http://support.lenovo.com/ca/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x220/4291/q11/downloads/DS014908
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#2087 [18:14] <Guest391> "unable to start the Mincraft Runtine Environment. This is most likely caused by a crruption. Please try to reinstall Minecraft." is the error
#2088 [18:14] <CubeTheThird> Guest391, ok. open C:\Program Files(x86)\Minecraft
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#2091 [18:17] <Guest391> Set run directory to C:\Program Files (x86)\Minecraft Native Launcher Version: 286 Operating System: Windows 10 Home Application Hash: 8f1d31dfea0301cfa2ca7aaedc34da8e9fa25b31 Application Data directory: C:\Users\Mark Pierce\AppData\Roaming Executable Path: MinecraftLauncher.exe App Directory dir: C:\Program Files (x86)\Minecraft Start dir: C:/Program Files (x86)/Minecraft Launcher dir: C:/Program Files (x86)/Minecraft/game TmpDi
#2092 [18:18] <CubeTheThird> Guest391, ummm.. what?
#2093 [18:19] <wandanlol> i install it and then ?
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#2096 [18:20] <CubeTheThird> wandanlol, after installing it, try the game again. You may have to reboot your computer first
#2097 [18:21] <Guest391> That what was in the C:\Program Files (x86) \Minecraft
#2098 [18:22] <CubeTheThird> Guest391, ya ok. Delete everything in that folder, and reinstall the game (choose repair if it asks)
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#2100 [18:23] <wandanlol> i'll try, thanks
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#2104 [18:25] <Guest391> downloading Java first.... I'm coming into this in the middle.... Thanks for helping me
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#2106 [18:26] <CubeTheThird> alrighty
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#2113 [18:34] <Twin> hey i need some help with /entitydata anyone?
#2114 [18:34] <Twin> anyone there?
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#2117 [18:36] <wandanlol> hello？
#2118 [18:37] <CubeTheThird> Twin, I recommend you look on the minecraft wiki
#2119 [18:37] <CubeTheThird> hello again wandanlol
#2120 [18:38] * bibiyoutuber [bibiyoutuber@notlogged] has joined #minecrafthelp
#2121 [18:38] <wandanlol> i did what you said but i still cant start minecraft
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#2123 [18:38] <CubeTheThird> wandanlol, ok. And you didn't have any errors when you installed the driver from the lenovo website?
#2124 [18:39] <wandanlol> no
#2125 [18:39] <CubeTheThird> wandanlol, can you make a new dxdiag report?
#2126 [18:39] <wandanlol> ok
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#2133 [18:40] <Adam> Hi
#2134 [18:41] <CubeTheThird> hello Adam
#2135 [18:41] <Adam> H
#2136 [18:41] <Dragon_EX_> eu baixei o windows 10 e meu minecraft n que abrir aparece esse erro aqui http://paste.ubuntu.com/14625339/
#2137 [18:41] <wandanlol> http://paste.ubuntu.com/14625381/
#2138 [18:42] <CubeTheThird> wandanlol, hmm it doesn't appear that it installed. Can you try running the installer again?
#2139 [18:43] <Adam> It is not working
#2140 [18:43] <Adam> Yes
#2141 [18:43] <CubeTheThird> Adam, what's the problem exactly?
#2142 [18:43] <Adam> What's
#2143 [18:43] <Adam> promblem
#2144 [18:44] * rertokun [rertokun@notlogged] has joined #minecrafthelp
#2145 [18:44] <Adam> Hi
#2146 [18:45] <CubeTheThird> Adam, please explain what the problem is
#2147 [18:45] <Adam> Go ahead
#2148 [18:45] <CubeTheThird> ?
#2149 [18:45] <rertokun> I NEED HELP
#2150 [18:46] <CubeTheThird> ??> rertokun ask
#2151 [18:46] <Absol> rertokun: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2152 [18:46] <Absol> rertokun: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2153 [18:46] * Dragon_EX_ [Dragon_EX_@notlogged] has quit. (Quit: Web client closed)
#2154 [18:46] <Adam> Yes
#2155 [18:46] <rertokun> --- Minecraft Crash Report ---- // Oops. Time: 24/01/16 7:45 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwjgl.open
#2156 [18:47] <rertokun> why ?
#2157 [18:47] <CubeTheThird> rertokun, do you have a dxdiag report?
#2158 [18:47] <Adam> No
#2159 [18:47] <rertokun> no
#2160 [18:47] <CubeTheThird> ??> rertokun win/dxdiag
#2161 [18:47] <Absol> rertokun: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2162 [18:47] <CubeTheThird> Adam, if you can't explain what the problem is, we can't help you
#2163 [18:48] <wandanlol> cubethethird i installed the first one
#2164 [18:48] <rertokun> http://paste.ubuntu.com/14625402/
#2165 [18:48] <CubeTheThird> wandanlol, you mean the one from intel?
#2166 [18:48] <CubeTheThird> rertokun, one moment
#2167 [18:48] <rertokun> what ?
#2168 [18:48] <wandanlol> yes
#2169 [18:49] <Adam> Ok
#2170 [18:49] <CubeTheThird> rertokun, delete your minecraft launcher, and install the newer one from https://minecraft.net/download
#2171 [18:49] <CubeTheThird> wandanlol, ok try the game again now
#2172 [18:50] <rertokun> Help :"v
#2173 [18:50] <rertokun> i try
#2174 [18:50] <wandanlol> thanks
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#2176 [18:51] <Adam> Thank you
#2177 [18:53] * wandanlol [wandanlol@notlogged] has quit. (Ping timeout: 204 seconds)
#2178 [18:53] <Adam> By
#2179 [18:53] <Adam> He
#2180 [18:53] <Adam> Bye
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#2182 [18:54] <webrosc> Adam, if you want help then please explain your issue, otherwise how can we be expected to assist you?
#2183 [18:54] * glum [glum@notlogged] has joined #minecrafthelp
#2184 [18:54] <Adam> Ok
#2185 [18:54] <Adam> Hi glum
#2186 [18:54] <glum> hi
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#2188 [18:56] <Adam> Sure
#2189 [18:56] <rertokun> demo MC ? :3
#2190 [18:57] <Adam> Thank you
#2191 [18:57] <rertokun> Howlong will the demo mc ?
#2192 [18:57] <Adam> 8:00
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#2195 [18:58] <webrosc> Adam, if you want help then say what your issue is rather than just spamming this channel with gibberish
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#2197 [18:59] <Adam> Sure
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#2199 [18:59] <azas09> help
#2200 [18:59] <webrosc> azas09, ask your question
#2201 [18:59] <Adam> Ok
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#2203 [18:59] <minecraft> hi
#2204 [18:59] <Adam> Hi
#2205 [18:59] <webrosc> Adam, STOP with the spam, say your issue
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#2208 [19:00] <Adam> Ok
#2209 [19:00] <Adam> Yes
#2210 [19:00] <Adam> Web
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#2212 [19:03] <Adam> Hi turkey
#2213 [19:03] <Adam> Hunter
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#2215 [19:05] <Turkeyhunter252> I'm back under the right Profile Name not just Guest User. This is VicktoriaMae's I was working with CubeThe Third.
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#2217 [19:05] <CubeTheThird> Turkeyhunter252, ok so you've made progress I see
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#2220 [19:07] <Turkeyhunter252> I cleared the Native log and attempted to Repair, but I get the same error after the installer. I am atempting to get to the page to download. Question: I am using the same Hotmail email to attempt to redeem the Beta version. It says I already own and to give to a friend.
#2221 [19:07] <Turkeyhunter252> What does that mean? was the question
#2222 [19:07] <CubeTheThird> Turkeyhunter252, if you redeem the game, it's linked to the email, so you don't have to redeem it again on a different computer
#2223 [19:07] <Grumble> Hey, when I do a password reset I get the reset email and it lets me go through it saying my password was changed. However when I try to log in with my email and new password it claims they're wrong. Any idea what's wrong?
#2224 [19:08] <Turkeyhunter252> okay... I think I am officially stuck now. Not sure what to do and where to go.
#2225 [19:08] <Turkeyhunter252> Should I uninstall? and try again?
#2226 [19:09] <CubeTheThird> Turkeyhunter252, you can do that yes
#2227 [19:09] * steve [steve@notlogged] has joined #minecrafthelp
#2228 [19:09] <CubeTheThird> ??> Grumble login/throttle
#2229 [19:09] <Absol> Grumble: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2230 [19:09] <Absol> Grumble: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2231 [19:09] <Turkeyhunter252> be back...
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#2233 [19:09] <Grumble> Ok, thank you.
#2234 [19:10] <rertokun> I NEED HELP
#2235 [19:10] <rertokun> always error
#2236 [19:10] <CubeTheThird> rertokun, you did as I asked?
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#2238 [19:12] <rertokun> yes
#2239 [19:12] <CubeTheThird> rertokun, and you still get the same crash?
#2240 [19:12] <rertokun> yes
#2241 [19:12] <CubeTheThird> rertokun, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2242 [19:14] <rertokun> yes
#2243 [19:14] <rertokun> http://paste.ubuntu.com/14625799/
#2244 [19:14] <CubeTheThird> rertokun, can you show me a paste of the launcher log?
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#2247 [19:15] <love> help
#2248 [19:15] <love> firtt
#2249 [19:15] <love> dkhdfty
#2250 [19:15] * CubeTheThird kicked love from #minecrafthelp (Reason: ove :love)
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#2253 [19:17] <rertokun> http://paste.ubuntu.com/14625826/
#2254 [19:18] <CubeTheThird> rertokun, that's not the launcher log
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#2262 [19:25] <SweetieSammie> My minecraft launcher won't play minecraft when I start it up, it says lack of outdated graphic drivers
#2263 [19:25] <CubeTheThird> SweetieSammie, do you have a dxdiag report?
#2264 [19:25] <SweetieSammie> Yes
#2265 [19:26] <CubeTheThird> SweetieSammie, give a url to it here
#2266 [19:26] <SweetieSammie> http://paste.ubuntu.com/14625792/
#2267 [19:27] <CubeTheThird> SweetieSammie, one moment
#2268 [19:27] <SweetieSammie> Okay
#2269 [19:28] * Mattgew125j918 [Mattgew125j918@notlogged] has joined #minecrafthelp
#2270 [19:28] <CubeTheThird> SweetieSammie, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%20Vista%20-%2032
#2271 [19:28] <SweetieSammie> It won't be a virus right?
#2272 [19:29] <CubeTheThird> SweetieSammie, no it's from the AMD website
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#2275 [19:30] <SweetieSammie> It says Internet Explorer cannot open this and then its like Operation Oborted
#2276 [19:30] <CubeTheThird> SweetieSammie, could you try using a different web browser?
#2277 [19:30] <SweetieSammie> Ok
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#2286 [19:33] <Kevin77584> I need help
#2287 [19:33] <Kevin77584> I need help
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#2289 [19:33] <Kevin77584> Help anyone?
#2290 [19:33] <CubeTheThird> Kevin77584, what's the problem?
#2291 [19:34] <RedSandwich> My parent is having trouble granting parental approval/purchase of Minecraft.
#2292 [19:34] <Kevin77584> Minecraft won't work
#2293 [19:34] <CubeTheThird> RedSandwich, what's the trouble?
#2294 [19:34] <CubeTheThird> Kevin77584, what happens?
#2295 [19:34] <SweetieSammie> How would I use a different web browser .-.
#2296 [19:34] <Kevin77584> game crashed
#2297 [19:34] <RedSandwich> nevermind
#2298 [19:34] <RedSandwich> It's gone now
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#2300 [19:34] <rertokun> i don't understand :"v
#2301 [19:34] <CubeTheThird> ??> rertokun launcher/log
#2302 [19:35] <Absol> rertokun: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2303 [19:35] <Absol> rertokun: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2304 [19:35] <CubeTheThird> Kevin77584, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2305 [19:35] <Kevin77584> i have a link for the problem
#2306 [19:35] <CubeTheThird> SweetieSammie, such as Google chrome, or firefox?
#2307 [19:35] <Kevin77584> http://paste.ubuntu.com/14625983/
#2308 [19:35] <CubeTheThird> Kevin77584, one moment
#2309 [19:35] <SweetieSammie> hmm ok
#2310 [19:36] <CubeTheThird> Kevin77584, download and install http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#2311 [19:36] <Kevin77584> I did before
#2312 [19:36] <Kevin77584> I went to this website before
#2313 [19:36] <Kevin77584> and it worked
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#2315 [19:37] <Turkeyhunter252> CubeTheThird - still stuck...
#2316 [19:37] <Kevin77584> download what?
#2317 [19:37] <CubeTheThird> Turkeyhunter252, hmm saying the download was corrupt?
#2318 [19:38] <Kevin77584> <CubeTheThird> which one do I download
#2319 [19:38] <CubeTheThird> Kevin77584, the catalyst software
#2320 [19:38] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#2321 [19:39] <rertokun> that's ? http://paste.ubuntu.com/14626052/
#2322 [19:39] <Kevin77584> What do I do after?
#2323 [19:39] <CubeTheThird> rertokun, no. That's not the launcher log
#2324 [19:39] <CubeTheThird> Kevin77584, install it?
#2325 [19:39] <rertokun> I take from the log
#2326 [19:39] <Kevin77584> loading...
#2327 [19:40] <Turkeyhunter252> yes... but the laptop did the same thing. But I got to another page that let me hit PLAY and WAITED and it finally worked. Can't get there on this computer. You had me click a link earlier but I dont remember what it was for. and you told me to tell you what webtie it took me too. That is where I am here I think.
#2328 [19:40] <Kevin77584> What do I do know?
#2329 [19:40] <CubeTheThird> Turkeyhunter252, umm ok. Give the link to the website here?
#2330 [19:40] <CubeTheThird> Kevin77584, you installed it?
#2331 [19:41] <Kevin77584> yes
#2332 [19:41] <Kevin77584> do I press install
#2333 [19:41] <Turkeyhunter252> I dont remeber what you had me do to get to that point.
#2334 [19:41] <CubeTheThird> Kevin77584, that's right
#2335 [19:41] <CubeTheThird> Turkeyhunter252, hmm I don't seem to recall giving you a website
#2336 [19:41] <Kevin77584> Does it take a lotof space?
#2337 [19:41] <CubeTheThird> Kevin77584, 100 MB or so?
#2338 [19:42] <Kevin77584> I downloaded it before..
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#2340 [19:42] <Kevin77584> I finished now what?
#2341 [19:42] <Turkeyhunter252> When I was on VicktoriaMae's account. I copied something to a page and pasted. After that is worked
#2342 [19:43] <Kevin77584> Express or custom
#2343 [19:43] <CubeTheThird> Kevin77584, express is fine
#2344 [19:43] <CubeTheThird> Turkeyhunter252, oh yes. That wouldn't have fixed it though. I was just looking at the log of the download
#2345 [19:43] <CubeTheThird> Turkeyhunter252, we can try using a different launcher
#2346 [19:43] <CubeTheThird> ??> Turkeyhunter252 dl/win/alternate
#2347 [19:44] <Absol> Turkeyhunter252: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2348 [19:44] <SweetieSammie> Which one should I download
#2349 [19:44] <CubeTheThird> SweetieSammie, the catalyst software
#2350 [19:44] <SweetieSammie> Okay
#2351 [19:44] <Turkeyhunter252> already tried that. When I went into it I had to repair. but will attempt again
#2352 [19:45] <CubeTheThird> Turkeyhunter252, that's a different one
#2353 [19:45] <Kevin77584> HELP!!!
#2354 [19:45] <Kevin77584> My screen zoomed...
#2355 [19:46] <Kevin77584> How do I unzoom
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#2357 [19:46] <CubeTheThird> Kevin77584, that's normal
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#2359 [19:46] <Kevin77584> ok now I finished
#2360 [19:46] <Kevin77584> So now do I try it?
#2361 [19:47] <Turkeyhunter252> It is the 5th time on THAT one. It says I have done this 5 times before. Hence the need for the Java. I have attempted the newer version about 12 times. but I am doing it again. be back
#2362 [19:47] <CubeTheThird> Kevin77584, that's right. You may have to reboot first
#2363 [19:48] <Kevin77584> never mind it hadn't finished yet
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#2365 [19:48] <Turkeyhunter252> BUT... I think I hit Register.... Not Log in.... dummy me .... I'm at the PLAY page..... ;-)
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#2368 [19:49] <Vincent> I need help, how can I go to other worlds such as the jail break show case with the pocket edition Cuzco it is saying it does not connect?
#2369 [19:49] <SweetieSammie> Should I select express or custom
#2370 [19:49] <Vincent> I ment pocket edition
#2371 [19:49] <CubeTheThird> Vincent, make sure the server you're connecting to is for pocket edition
#2372 [19:49] <Keroinn> Anyone here? I need help, I am on xbox 360 Minecraft edition and i'm trying
#2373 [19:49] <CubeTheThird> SweetieSammie, express is fine
#2374 [19:49] <Kevin77584> It says complete
#2375 [19:50] <CubeTheThird> Kevin77584, ok try the game again
#2376 [19:50] <Kevin77584> So do I x out or press view log
#2377 [19:50] <Vincent> Ok, is there any sites that gives us a list of showcases that u can go to with pocket edition
#2378 [19:50] <SweetieSammie> How do I get to minecraft now
#2379 [19:50] <SweetieSammie> or like it says browse to the folder you want to install to
#2380 [19:50] <Turkeyhunter252> OK... i'm Downloading now. I remember.. you had me copy the Launcher Log to that link. I will attept to too if I run into any trouble. Thank you so much CodeTheThird. You've been up here ALL day!
#2381 [19:51] <Keroinn> Anyone here? I need help, I am on xbox 360 Minecraft edition and i'm trying to join a friends game and it says Connection to server was lost exiting to main menu and we tried all the different internet procedures and all that and it still didn't work, my friends cannot join me either....
#2382 [19:51] <CubeTheThird> Vincent, I imagine there are. I'd recommend you check on the minecraft forums
#2383 [19:51] <Kevin77584> It takes like 100000 KB!
#2384 [19:51] <CubeTheThird> Keroinn, I recommend you contact microsoft support about that
#2385 [19:51] <SweetieSammie> or like it says browse to the folder you want to install to
#2386 [19:51] <SweetieSammie> what do I do
#2387 [19:52] <CubeTheThird> SweetieSammie, just click install
#2388 [19:52] <Keroinn> I tried them and they told me to come here....
#2389 [19:52] <Keroinn> Thanks anyway
#2390 [19:52] <CubeTheThird> Keroinn, oops wrong person
#2391 [19:52] <CubeTheThird> no.. wait that's right
#2392 [19:52] <CubeTheThird> Keroinn, sorry, we can't help with that here
#2393 [19:52] <Keroinn> Who can help?
#2394 [19:53] <Kevin77584> Thank you CubeTheThird it works now bye
#2395 [19:53] <CubeTheThird> Keroinn, perhaps look on the minecraft forums
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#2397 [19:53] <SweetieSammie> Okay its installing
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#2399 [19:55] <Vincent> Ok how do u get to other people's words in pocket edition
#2400 [19:55] <CubeTheThird> Vincent, they have to host their world via LAN (on the same network)
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#2403 [19:57] <SweetieSammie> How long will it take to install?
#2404 [19:58] <CubeTheThird> SweetieSammie, several minutes. It varies from computer to computer
#2405 [19:58] <Vincent_> Hey I need help, how do we go to atherosclerosis people'say worlds
#2406 [19:58] <SweetieSammie> What will happen when it finishes
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#2408 [19:58] <CubeTheThird> SweetieSammie, the screen might flicker, and it will say it's finished
#2409 [19:59] <Vincent_> How do we go to other peopl's world
#2410 [19:59] <SweetieSammie> How will I use it to fix my minecraft problem?
#2411 [19:59] <CubeTheThird> SweetieSammie, when it finishes, the game should work. You may need to reboot your computer first though
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#2413 [20:00] <Vincent_> In pocket edition how do we go to other people's words
#2414 [20:00] <SweetieSammie> Okay, and it won't affect anything else on my computer?
#2415 [20:00] <CubeTheThird> SweetieSammie, shouldn't no
#2416 [20:00] <SweetieSammie> okay
#2417 [20:01] <Vincent_> Help me please
#2418 [20:01] <CubeTheThird> Vincent_, as I said, they have to host their world on the same network as you
#2419 [20:01] <Vincent_> How do we find out our network
#2420 [20:02] <CubeTheThird> Vincent_, are you both on the same wifi?
#2421 [20:03] * zrtwooo [zrtwooo@notlogged] has joined #minecrafthelp
#2422 [20:03] <Vincent_> Um, ok, you know the mindcraft YouTube videos where they go to these places made by others, I don't think they would have same wifi,
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#2424 [20:04] <CubeTheThird> Vincent_, in those cases someone was probably hosting a server
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#2426 [20:05] <Vincent_> What about the iP address?
#2427 [20:05] <CubeTheThird> Vincent_, what about it?
#2428 [20:05] <Vincent_> What do we put in there, how do we find the iP address for the thing
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#2431 [20:07] <CubeTheThird> Vincent_, .. just try following a guide like this: https://www.youtube.com/watch?v=S-Q6LWKTqco
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#2434 [20:08] <Vincent_> What are they called, are they called servers
#2435 [20:08] <CubeTheThird> Vincent_, that's right
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#2441 [20:12] * kodey [kodey@notlogged] has joined #minecrafthelp
#2442 [20:12] <kodey> i need help with my account
#2443 [20:13] <kodey> anyone
#2444 [20:13] <CubeTheThird> kodey, what's the problem?
#2445 [20:13] * xXx_Andrew_xXx [xXx_Andrew_xXx@notlogged] has quit. (Client Quit)
#2446 [20:15] <kodey> my account i cant log into it says you Confirm your identity wich i dont know mt stuff so i hit the buttion to reset it and it told me to put in my email so i did. then i opend the email and it said to Confirm your identity agin
#2447 [20:16] <CubeTheThird> kodey, you'll have to contact Mojang about that
#2448 [20:16] <CubeTheThird> ??> kodey mojang/email
#2449 [20:16] <Absol> kodey: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2450 [20:16] <Absol> kodey: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2451 [20:16] <kodey> how long will it take
#2452 [20:16] <CubeTheThird> kodey, that info is in the second link
#2453 [20:18] <kodey> how do i get my Transaction ID
#2454 [20:18] <CubeTheThird> kodey, it would be in the confirmation email from your game purchase, for starters
#2455 [20:18] <kodey> that was 3 years ago
#2456 [20:18] <kodey> i dont have that email anoy more
#2457 [20:19] <CubeTheThird> kodey, ok, so you bought the game in 2013?
#2458 [20:19] <stellarstead> relevant: https://www.youtube.com/watch?v=FLPLgJqeZJw
#2459 [20:19] <kodey> yes i think
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#2462 [20:21] <kodey> hello
#2463 [20:21] <kodey> help
#2464 [20:21] <CubeTheThird> kodey, can you figure out more specifically when you bought it?
#2465 [20:21] * beeowlgoosse [beeowlgoosse@notlogged] has joined #minecrafthelp
#2466 [20:21] <kodey> no
#2467 [20:21] <beeowlgoosse> graphics driver issue with windows 10
#2468 [20:21] <CubeTheThird> kodey, ok.. what method of payment did you use?
#2469 [20:21] <CubeTheThird> beeowlgoosse, do you have a dxdiag report?
#2470 [20:21] <kodey> credit card
#2471 [20:21] <beeowlgoosse> yes
#2472 [20:22] <CubeTheThird> ??> kodey account/trans-id/skrill
#2473 [20:22] <Absol> kodey: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#2474 [20:22] <Absol> kodey: If you need to recover your transaction ID from this service, send an email to Skrill at help@skrill.com.
#2475 [20:22] <CubeTheThird> beeowlgoosse, give a URL to it here
#2476 [20:22] <beeowlgoosse> http://paste.ubuntu.com/14626489/
#2477 [20:22] <kodey> so what do i do
#2478 [20:23] <CubeTheThird> kodey, read what Absol told you
#2479 [20:23] <CubeTheThird> beeowlgoosse, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#2481 [20:23] <kodey> ok ow long will this take
#2482 [20:23] <beeowlgoosse> thx
#2483 [20:23] * beeowlgoosse [beeowlgoosse@notlogged] has quit. (Client Quit)
#2484 [20:23] <CubeTheThird> kodey, I dono
#2485 [20:23] <kodey> iuhhhhh
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#2487 [20:24] <kodey> what do i say to him
#2488 [20:24] <CubeTheThird> kodey, tell them you're trying to recover your minecraft transaction ID
#2489 [20:24] <kodey> ok
#2490 [20:25] * Turkeyhunter252 [Turkeyhunter252@notlogged] has quit. (Ping timeout: 204 seconds)
#2491 [20:25] <kodey> i tried to sent it and got this The email address "help@skrill.com." is not recognized. Please fix it and try again.
#2492 [20:26] <CubeTheThird> kodey, ... there isn't a . after com
#2493 [20:26] <kodey> ?
#2494 [20:26] <CubeTheThird> kodey, help@skrill.com
#2495 [20:26] <CubeTheThird> no . at the end
#2496 [20:26] <kodey> oh sorry
#2497 [20:27] <kodey> i just sent it
#2498 [20:27] <kodey> they just sent this Dear kodey aspenwall, Thank you for contacting Skrill. Unfortunately we were unable to recognise the email address you used to submit your query, and so we were unable to create a case and progress your query further. Please resubmit your query using the email address that is registered to your Skrill account, or check our Help Page or visit our Contact Us page to submit your inquiry. ref:_00D206xzl._500D0
#2499 [20:28] <CubeTheThird> kodey, did you send it with the same email used to purchase the game?
#2500 [20:28] <kodey> no
#2501 [20:28] <CubeTheThird> kodey, then do that
#2502 [20:28] <kodey> ok
#2503 [20:31] * mercury [mercury@notlogged] has joined #minecrafthelp
#2504 [20:32] <mercury> I cannot play the game. The error message is Error: Could not find or load main class net.minecraft.client.main.Main. What should I do for it?
#2505 [20:32] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#2506 [20:33] <CubeTheThird> ??> mercury launcher/log
#2507 [20:33] <Absol> mercury: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2508 [20:33] <Absol> mercury: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2509 [20:33] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 194 seconds)
#2510 [20:33] <mercury> [09:34:40 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows... [09:34:40 INFO]: Current time is Jan 24, 2016 9:34:40 AM [09:34:40 INFO]: System.getProperty('os.name') == 'Windows 8' [09:34:40 INFO]: System.getProperty('os.version') == '6.2' [09:34:40 INFO]: System.getProperty('os.arch') == 'amd64' [09:34:40 INFO]: System.getProperty('java.version') == '1.8.0_25' [09:34:40 INFO]: System.getProperty('java.vendor') == 'Oracle
#2511 [20:34] <mercury> I will only show the error log
#2512 [20:34] <mercury> [09:35:26 ERROR]: Unexpected exception refreshing version list java.net.SocketTimeoutException: connect timed out
#2513 [20:34] <CubeTheThird> mercury, paste it onto http://paste.ubuntu.com not here
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#2515 [20:35] <mercury> OK
#2516 [20:35] <CubeTheThird> mercury, now give the link to your paste here
#2517 [20:35] <mercury> I'm a green hand.
#2518 [20:35] <kodey> same thing happend
#2519 [20:35] * sneezing_panda_ [sneezing_panda_@notlogged] has quit. (Ping timeout: 186 seconds)
#2520 [20:35] <CubeTheThird> O.o
#2521 [20:35] <kodey> and i used the email i used for the account
#2522 [20:35] <mercury> http://paste.ubuntu.com/14626630/
#2523 [20:35] <kodey> help please
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#2525 [20:36] <CubeTheThird> kodey, try through their website: https://help.skrill.com/en-us/ContactSkrill
#2526 [20:37] <mercury> It is always download jar when I click Play.
#2527 [20:37] <CubeTheThird> mercury, what anti-virus and firewall software do you have?
#2528 [20:38] * Turkeyhunter252 [Turkeyhunter252@notlogged] has joined #minecrafthelp
#2529 [20:38] <kodey> it sent
#2530 [20:38] <Turkeyhunter252> http://paste.ubuntu.com/14626537/
#2531 [20:39] <CubeTheThird> Turkeyhunter252, ya almost all the file downloads failed
#2532 [20:39] <mercury> My OS is Windows 10 64 bits. I didn't install anti-virus except Windows Defender. I have allowed javaw.exe on Windows FireWall.
#2533 [20:40] <CubeTheThird> ??> mercury net/speed-test
#2534 [20:40] <Absol> mercury: In order to help diagnose your issue, an internet speed test is required. Visit http://testmy.net/SmarTest/combinedAuto to run a test, and give both the Download and Upload speed results in chat.
#2535 [20:40] <Turkeyhunter252> keep trying?
#2536 [20:40] <CubeTheThird> Turkeyhunter252, pretty much. Your connection might be worse on that computer for some reason
#2537 [20:43] <mercury> The testing is completed. How can I show you the result?
#2538 [20:43] * osuka_ [osuka_@notlogged] has quit. (Ping timeout: 194 seconds)
#2539 [20:43] <CubeTheThird> mercury, just tell me the upload and download speeds
#2540 [20:44] <mercury> Download :: 314 Kbps 39 kB/s up arrow Upload :: 252 Kbps 31 kB/s
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#2542 [20:44] <Vincent_> Um, ok so do we search for made world to enter
#2543 [20:44] <CubeTheThird> mercury, wow ya, your bandwidth isn't nearly enough to download the game
#2544 [20:45] <mercury> As I know, my network speed is not slow. But I'm in China.
#2545 [20:45] <CubeTheThird> mercury, well you can try doing a test with speedtest.net instead, but the results you gave me are very slow
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#2549 [20:47] <Vincent_> Hey how do find booms and find the world's to enter
#2550 [20:48] <mercury> I'm sorry I haven't flash on my machine. It is used on speedtest.net. Please wait a moment for me to install it.
#2551 [20:49] <Vincent_> I ment bioms
#2552 [20:49] <Andrio> ??> Vincent_ MP/servers
#2553 [20:49] <Absol> Vincent_: There currently is no master list of all Multiplayer servers. Fan-made indexes include http://minestatus.net/ - http://www.reddit.com/r/mcservers - http://minecraftservers.net/ - http://minecraft.dk/mcserverlist/
#2554 [20:49] <Absol> Vincent_: MinecraftForum's list can be found at http://www.minecraftforum.net/forums/servers, also try #smp.
#2555 [20:51] <Vincent_> But how do we find there iP address
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#2557 [20:54] <mercury> My download speed is 23.1Mbps. My upload speed is 1Mbps.
#2558 [20:54] <CubeTheThird> mercury, well that's better I suppose
#2559 [20:54] <CubeTheThird> mercury, let's do a malware scan then
#2560 [20:54] <CubeTheThird> ??> mercury av/adwcleaner
#2561 [20:54] <Absol> mercury: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2562 [20:54] <Absol> mercury: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2563 [20:54] <Andrio> Vincent_, read?
#2564 [20:55] <Vincent_> Huh, no one mindcraft forums it does not say ip
#2565 [20:56] <mercury> OK. I will try. By the way, Could you please tell me where I can get the jar list that MineCraft uses? I guess I miss some jars.
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#2567 [20:57] <CubeTheThird> mercury, I don't know of such a list
#2568 [20:57] <Chromaryu> yeah...
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#2573 [20:58] <Turkeyhunter252> http://paste.ubuntu.com/14626868/
#2574 [20:58] <webrosc> Turkeyhunter252, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2575 [20:58] <Vincent_> How do we find ip
#2576 [20:58] <mercury> OK. Thank you.
#2577 [20:59] <webrosc> Vincent_, read the forum thread for the server, it will say the ip
#2578 [20:59] <Vincent_> Where, I'm looking
#2579 [21:00] <Vincent_> Where is the fourm thread?
#2580 [21:00] <webrosc> you said you were looking at a forum thread and they don't have an ip
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#2583 [21:02] <Vincent_> Or I just can't see it or find it webrrosc
#2584 [21:02] * mercury [mercury@notlogged] has quit. (Quit: Web client closed)
#2585 [21:05] <Vincent_> Is there someone I can call???
#2586 [21:06] <webrosc> an optician/optomitrist to get your eyes tested so you can read the pages better maybe?
#2587 [21:07] <Vincent_> Um, I am new to this stuuf, I am not blind, where do I find the thread
#2588 [21:07] <webrosc> you were given a link to multiple server listing sites
#2589 [21:07] <webrosc> s/link/links
#2590 [21:07] <ExtremeBot> webrosc meant to say: you were given a links to multiple server listing sites
#2591 [21:08] <Vincent_> Yes but how do u find the iP address
#2592 [21:09] <webrosc> you look at the server list, pick the server, and read its post
#2593 [21:09] <Vincent_> What post
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#2595 [21:10] <alessandro> oi
#2596 [21:10] <webrosc> look at one of the server lists you were linked, find a server you want to join, and read the page that tells you about the server, the IP will be there
#2597 [21:12] <Vincent_> Not seeing it, is the page different on a tablet
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#2600 [21:13] <Narkah> First time on IRC: Just finished building my first PC and wondering if it possible to install minecraft somewhere other than %appdata%
#2601 [21:13] <CubeTheThird> Narkah, may I ask why you want to do so?
#2602 [21:14] <Vincent_> Is there someone I can call
#2603 [21:14] <Narkah> Well, I have both an SSD and an HDD, and I would rather it was on the HDD. My OS and such is on the SSD (First time using dual drives like this, still figuring it out)
#2604 [21:14] <Andrio> Vincent_, what page are you looking at?
#2605 [21:15] <CubeTheThird> Narkah, well there's 2 ways of doing it. If you install the game, the main game files to into %appdata%, but you can change where world data is stored in the game launcher
#2606 [21:15] <CubeTheThird> Narkah, if you want everything on the other drive, then you'd have to make your own custom launcher script, or something like that
#2607 [21:15] <Narkah> Bleh
#2608 [21:16] * MaxSupertoon [MaxSupertoon@notlogged] has joined #minecrafthelp
#2609 [21:16] <Narkah> Sounds... difficult. RIght now I'm just trying to get all of my data sorted out, really, and installing MC seemed like a good stp while some other stuff copied.
#2610 [21:17] * celes_kawaii [celes_kawaii@notlogged] has joined #minecrafthelp
#2611 [21:17] <Vincent_> Um well when I am on minecraft forum site, when I click on any server I see a list of things, but none of them say ip address or anything that could help me
#2612 [21:17] <Narkah> Part of this stems from me wondering how to install and run programs on both drives.
#2613 [21:17] * celes_kawaii [celes_kawaii@notlogged] has quit. (Client Quit)
#2614 [21:17] <MaxSupertoon> Is any staff on right now? Please say if you are if you are.
#2615 [21:18] <CubeTheThird> MaxSupertoon, what do you need?
#2616 [21:18] <Andrio> Vincent_, a list of servers?
#2617 [21:18] <CubeTheThird> Narkah, well most program will in stall on C by default
#2618 [21:18] <MaxSupertoon> I have been trying to buy the game and I have used three different payment options and it says all three are invalid.
#2619 [21:19] <CubeTheThird> MaxSupertoon, what methods have you tried?
#2620 [21:19] <Chromaryu> CubeTheThird: mostly of GUI app are C++
#2621 [21:20] <Andrio> Narkah: MinecraftLauncher.exe --workDir path
#2622 [21:20] <Narkah> Alright, I'll just leave MC on the SSD. Don't want to drag it too off topic, heh!
#2623 [21:20] <Vincent_> On the server page it list host name, device, site, but not ip
#2624 [21:20] <MaxSupertoon> All credit cards. I know Visa may or may not work but I have tried others and they still haven't worked.
#2625 [21:20] <Andrio> Might be better off on the SSD anyway.
#2626 [21:20] <CubeTheThird> MaxSupertoon, are they pre-paid cards?
#2627 [21:20] <Andrio> Vincent_, you can use a hostname in lieu of an IP address to connect to a server.
#2628 [21:20] <Vincent_> I can?
#2629 [21:21] <Andrio> You probably did to get here.
#2630 [21:21] <MaxSupertoon> Not from the officially pre-paid ones like the link on the site. One is a Visa gift card. Another real gift card.
#2631 [21:21] <Narkah> Andrio: How do I use that? Sorry, brain is a little fired with all of these cables and manuals and such. Do I make a .bat or somesuch?
#2632 [21:21] <Andrio> Narkah, yes
#2633 [21:21] <CubeTheThird> MaxSupertoon, but they are pre-paid credit cards right?
#2634 [21:21] <Narkah> Fried*
#2635 [21:21] <Andrio> It's a command-line parameter.
#2636 [21:21] <MaxSupertoon> Yes. All do work. Just not working for the site right now.
#2637 [21:22] <Vincent_> Do I put same thing for host name?
#2638 [21:22] <CubeTheThird> MaxSupertoon, one sec
#2639 [21:23] <CubeTheThird> ??> MaxSupertoon account/payment/prepaid
#2640 [21:23] <Absol> MaxSupertoon: You cannot use prepaid (or "gift") debit cards with Visa / MasterCard / AmEX logos to purchase Minecraft directly, because fraud prevention klobbers international transactions.
#2641 [21:23] <Absol> MaxSupertoon: To use a prepaid card, use PayPal's Use Prepaid Gift Cards option during checkout (no account required), or purchase a physical Minecraft gift card at these locations: minecraft.net/prepaid
#2642 [21:23] <Andrio> Host name?
#2643 [21:23] <Narkah> Andrio: I get that it's a command line parameter, I was just wondering how to use it, with steps maybe?
#2644 [21:24] <MaxSupertoon> Alright. I will see about that then.
#2645 [21:24] <Andrio> Narkah, there should be a shortcut on your desktop to MinecraftLauncher.exe
#2646 [21:25] <Andrio> Right click that, select Properties, and modify the 'Target' property to look like that.
#2647 [21:25] <Narkah> Alright, makes sense now, thanks! I'll get that worked out! A good night to both of you, Andrio and CubeTheThird!
#2648 [21:25] <Vincent_> How do we equipment mods
#2649 [21:26] <Andrio> o/
#2650 [21:26] <Vincent_> Equip mods
#2651 [21:26] <Narkah> \o
#2652 [21:26] <Vincent_> In pocket edition
#2653 [21:27] <CubeTheThird> Vincent_, I don't know that there are mods for pocket edition. Regardless we don't support mods
#2654 [21:27] <MaxSupertoon> Alright. It says I need an account to use the PayPal pre-paid. Going to see about the physical Minecraft gift card now
#2655 [21:27] <Vincent_> Ok
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#2658 [21:31] <MaxSupertoon> Okay. The only way I can purchase currently is buying the official gift card. However I used a credit (not debit and not a gift card) card on the site and it did not work. Is the account payment site itself not working?
#2659 [21:32] <CubeTheThird> MaxSupertoon, you may have to contact your bank/credit card company to make sure they aren't blocking international purchases to Sweden
#2660 [21:34] <MaxSupertoon> Alright. But are you sure that the site itself is working? I have spent enough money and time trying to get this to work. I must know if the site is working so that I can attempt a Minecraft gift card later on.
#2661 [21:34] <Turkeyhunter252> CubeTheThird - http://paste.ubuntu.com/14627184/ ???
#2662 [21:34] <CubeTheThird> MaxSupertoon, as far as I know it's working. If it wasn't we'd be getting hundreds of people flooding this chatroom saying it's not
#2663 [21:35] <MaxSupertoon> Alright. Thank you.
#2664 [21:35] <CubeTheThird> Turkeyhunter252, several files still haven't downloaded
#2665 [21:35] <Narkah> Andrio, It's not a shortcut, it's an actual application. Hmm... just gonna let it install wherever and be done with it :P
#2666 [21:35] <Andrio> Oh
#2667 [21:35] <Andrio> Narkah, then create a shortcur.
#2668 [21:35] <Andrio> shortcut*
#2669 [21:35] <Turkeyhunter252> haha... try again tomorrow.... I am pooped!
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#2672 [21:36] <Narkah> How will me making a shortcut on my desktop to an application on my desktop that installs the data in a seperate place going to help me?
#2673 [21:36] <Andrio> Because you can use command line arguments via the shortcut.
#2674 [21:37] * TylerGillum [TylerGillum@notlogged] has joined #minecrafthelp
#2675 [21:37] <TylerGillum> I need help with PE
#2676 [21:38] <TylerGillum> IT KEEPS SAYING THAT I NEED TO TYPE IN A PASSWORD EVERY TIME I JOIN A SERVER, but I've never set a password
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#2679 [21:40] <webrosc> TylerGillum, thats set by the server owner, ask them for assistance
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#2684 [21:44] <Kat_> Hi! My driver isn't updating and I'm really confused on how to update it. When I tried and went through the steps, my screen went black.
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#2686 [21:45] <ActionColin> My PC was recently updated to windows 10, everytime I attempt to play Minecraft 1.8.9 it crashes due to an error with Open GL. Went to intel and can't find new drivers for my G41 chip set. Does anyone have any ideas.
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#2689 [21:45] <Cooldude21> Hi
#2690 [21:46] <CubeTheThird> ActionColin, that chipset isn't supported beyond windows 7
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#2692 [21:48] <ActionColin> Thx CubeTheThird, that's what i was afraid of. Any work arounds or is my only choice Windows 10 Beta?
#2693 [21:49] <CubeTheThird> ActionColin, either downgrade to windows 7, get a new graphics card or use a different computer. Unless you want to use the beta
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#2713 [22:45] <theboss_> i cant get in my mc account
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#2715 [22:46] <theboss_> i no my email and pass but it dont work i reset the pass word and it still dont work
#2716 [22:47] <theboss_> and i dont no what to do
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#2719 [22:48] <CmdrCain> My game keeps crashing after downloading a mod. I deleted the mod, but the game continues to crash when i try to play it. What's wrong?
#2720 [22:48] <webrosc> ??> theboss_ login/throttle
#2721 [22:48] <Absol> theboss_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2722 [22:48] <Absol> theboss_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2723 [22:48] <webrosc> ??> CmdrCain mods
#2724 [22:48] <Absol> CmdrCain: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2725 [22:48] <Absol> CmdrCain: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2726 [22:49] <theboss_> ok thank you so much
#2727 [22:50] <CmdrCain> My issue is that version 1.8 works fine, but the file i use for 1.7.10 wont work anymore. i downloaded minefactory for it, thats when it all starts. it wasnt even a login attempt failed
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#2729 [22:52] <Andrio> ??> CmdrCain launcher/crash-log
#2730 [22:52] <Absol> CmdrCain: We need to see your crash log, which appears after a crash.
#2731 [22:52] <Absol> CmdrCain: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2732 [22:52] <CmdrCain> I will try, thank you
#2733 [22:54] <CmdrCain> http://paste.ubuntu.com/14627715/
#2734 [22:54] <Andrio> You still seem to be running a Forge profile.
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#2736 [22:55] <Andrio> ??> CmdrCain launcher/change-version
#2737 [22:55] <Absol> CmdrCain: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#2738 [22:56] <CmdrCain> That is the log for the version that crashes
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#2740 [23:01] <paladybug1> Okay so I have a problem with the twitch binding to mojang
#2741 [23:01] <paladybug1> i bind my twitch to mojang
#2742 [23:02] <paladybug1> and it says authentication to twitch.tv failed, rebind your accoujnt
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#2746 [23:26] <sickbrothers2007> i need help i keep getting this webpage http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#2747 [23:27] <sickbrothers2007> i just downloaded minecraft and I cant get it going
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