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#11 [00:50] <skak> i do the fix for my crash bot no fix
#12 [00:50] <skak> i do the fix for my crash bot no fix
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#15 [00:52] <Taine> I can't sign into my Minecraft account. I have changed my password and reset it twice already yet i still can't sign into Minecraft.net nor Mojangs website. Any Ideas?
#16 [00:54] <Andrio> ??> Taine login/throttle
#17 [00:54] <Absol> Taine: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#18 [00:54] <Absol> Taine: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#21 [01:00] <Taine> thank you!
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#27 [01:11] <Akim> Mine craft
#28 [01:11] <Akim> Gostivar
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#33 [01:14] <sophia> hi i cant remember my email that is associated with my minecraft account and cannot log in with just my username
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#35 [01:15] <sophia> hi i cant remember my email that is associated with my minecraft account and cannot log in with just my username
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#41 [01:28] <builder59> I forgot my password, and also my current email connected to this account, what do i do?
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#43 [01:32] <Andrio> Try all your email addresses here: https://minecraft.net/retrievename
#44 [01:33] <SKAK> hello
#45 [01:34] <builder59> tried but its really gone
#46 [01:34] <builder59> i have no idea :
#47 [01:34] <builder59> what my email is ..
#48 [01:35] <SKAK> can any one help me
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#50 [01:37] <Andrio> Then see https://help.mojang.com/customer/en/portal/articles/901432-changing-your-email-address-mojang-accounts-.
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#52 [01:43] <jake> just installed minecraft on windows 10 and i get an error message about graphice driver.
#53 [01:43] <jake> any way to fix it?
#54 [01:43] <jake> any way to fix it?
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#57 [01:46] <Andrio> ??> jake win/DXDiag
#58 [01:46] <Absol> jake: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#62 [02:03] <jake> http://paste.ubuntu.com/14799290/
#63 [02:05] <Andrio> jake, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#64 [02:05] <jake> alright, thanks for the help
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#66 [02:11] <ZackKingston> hi! I've been waiting for Mojang to reply to my ticket since Tuesday and haven't gotten a response ever since. The email had been confirmed to have been passed through.
#67 [02:17] <Anna> ??> ZackKingston mojang/email
#68 [02:17] <Absol> ZackKingston: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#69 [02:17] <Absol> ZackKingston: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#70 [02:17] <Anna> read the when-will-i-hear-back link
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#72 [02:22] <ZackKingston> yes I have read the article and it said 1-2 business days and it's been 4 days already hahah :p
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#74 [02:23] <pandaemu3288> I can't play it
#75 [02:25] <pandaemu3288> i cam not in ttifjbzfgvhchvhd
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#79 [02:27] <Trill_Will> Having an authentication problem. Reset password several time, each says successfully reset, but attempting to log in to Mojang gives error
#80 [02:29] <smeet> Hey, I have got a problem with logging into my Mojang account - I want to make a new account, but the e-mail I want to use is already used for another account, so I clicked "Forgot username" and it was supposed to send me my aacount details to my e-mail but it still didn't after like 15 mins
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#82 [02:30] <kristupas> ------------------ System Information ------------------ Time of this report: 1/31/2016, 10:14:22 Machine name: HP-PC Operating System: Windows 8.1 Pro 32-bit (6.3, Build 9600) (9600.winblue_ltsb.151230-0600) Language: Lithuanian (Regional Setting: Lithuanian) System Manufacturer: Hewlett-Packard System Model: HP 530 Notebook PC BIOS: KBC Version 82.15 Processor: Intel(R) Celeron(R) M
#83 [02:32] <kristupas> hey i dont know how to fix the opengl error and i cant update my drivers it says no updates
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#86 [02:33] <Andrio> ??> Trill_Will login/throttle
#87 [02:33] <Absol> Trill_Will: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#88 [02:33] <Absol> Trill_Will: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#90 [02:33] <Andrio> smeet, you have access to the email inbox?
#91 [02:33] <Andrio> ??> kristupas paste
#92 [02:33] <Absol> kristupas: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#93 [02:33] <sebas> No puedo migrar mi cuenta de minecraft
#94 [02:34] <kristupas> someone help me i need to update my opengl drivers
#95 [02:34] <sebas> hola
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#97 [02:37] <ZackKingston> yes I have read the article and it said 1-2 business days and it's been 4 days already hahah :p I'm just wondering about it
#98 [02:38] <Andrio> Well, that's not all it says.
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#100 [02:40] <sebas> hola
#101 [02:40] <sebas> necesito ayuda
#102 [02:40] <sebas> i need help
#103 [02:40] <Andrio> ??> sebas lang/ES
#104 [02:40] <Absol> sebas: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#105 [02:40] <sebas> but in spanish
#106 [02:40] <sebas> español pls
#107 [02:40] <Trill_Will> Thanks, Absol. I hope that's it. I created a brand new account and couldn't log in with that one either. Making me think it could be the authentication server, but will wait and see if you still think that's the issue.
#108 [02:40] <sebas> okok weit
#109 [02:41] <sebas> wait¨* pls
#110 [02:41] <Chromaryu> sebas: English only allowed in this channel
#111 [02:41] <Chromaryu> Thanks anorio
#112 [02:41] <Andrio> mm
#113 [02:41] <Chromaryu> *Andrio
#114 [02:41] <sebas> I can not migrate my account minecraft
#115 [02:44] <sebas> hello?
#116 [02:46] <Andrio> What happens when you try?
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#120 [02:49] <sebas> I get this message when I migrated my account
#121 [02:49] <sebas> Error! Invalid import attempt. If you need help importing your legacy Minecraft account please visit our support center for further assistance.
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#123 [02:51] <sebas_> I can not migrate my account minecraft
#124 [02:51] <sebas_> I get this message when I migrated my account
#125 [02:51] <sebas_> Error! Invalid import attempt. If you need help importing your legacy Minecraft account please visit our support center for further assistance.
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#128 [02:52] <sebas_> What can I do?
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#134 [03:09] <THEGREATJUMPY> I cant install minecraft : report---- Minecraft Crash Report ---- // You're mean. Time: 31.01.16 09:54 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.openg
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#136 [03:10] <THEGREATJUMPY> CAn you help?
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#139 [03:19] <THEGREATJUMPY> http://paste.ubuntu.com/14799544/
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#147 [03:30] <Ben_> anyone here ?
#148 [03:31] <Ben_> I need help .
#149 [03:32] <Ben_> I got windows 10 and i play minecraft but my laptop is really bad and it's crashing over and over i can't play with windows 10 ? ????? Please Help me
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#151 [03:34] <Ben_> I got windows 10 and i play minecraft. When i click Play it just crashes after a few minutes. My laptop is really bad could that be why ?
#152 [03:35] <Ben_> i only get like 10fps with my laptop which shows u how bad my laptop is . xD
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#165 [04:09] <THEGREATJUMPY> anyone here?
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#173 [04:29] <LinkGamingYT> Hello Everyone,
#174 [04:29] <LinkGamingYT> I Need Help
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#176 [04:30] <LinkGamingYT> http://paste.ubuntu.com/14799861/
#177 [04:32] <LinkGamingYT> join
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#184 [04:38] <juan> Hi, I have the problem downloading minecraft, the downloading never finished. Can anyone help me? thanks
#185 [04:40] <LinkGamingYT> anyone help me?http://paste.ubuntu.com/14799861/
#186 [04:40] <LinkGamingYT> ./join OmegaRealms
#187 [04:40] <LinkGamingYT> oops
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#191 [04:48] <Timbot3ds> hi there
#192 [04:48] <Timbot3ds> anyone here who knows about bugreports ?
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#201 [05:09] <NINJAISGAMING> Hey there, i was wondering if u can help me :) I got an error: 408 Request Time-out and if I join a server I got this error java.lang.NullPointerException: group. I can't play singleplayer eighter :( pls help, thanks.
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#203 [05:13] <epicoscar2003> lag
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#205 [05:14] <NINJAISGAMING> Hey there, i was wondering if u can help me :) I got an error: 408 Request Time-out and if I join a server I got this error java.lang.NullPointerException: group. I can't play singleplayer eighter :( pls help, thanks.
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#209 [05:28] <neojan8> Hello, after updating to windows 10 we cannot login to minecraft anymore
#210 [05:28] <NINJAISGAMING> Hey there, i was wondering if u can help me :) I got an error: 408 Request Time-out and if I join a server I got this error java.lang.NullPointerException: group. I can't play singleplayer eighter :( pls help, thanks.
#211 [05:30] <NINJAISGAMING> Pls help fast i need to record a video for tonight :D
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#213 [05:36] <neojan8> Who can help me with windows 10? thanks
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#218 [05:52] <maxim1310> Problem with minecraft and Win 10, http://paste.ubuntu.com/14800201/
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#226 [06:07] <Yendis12345> Okay so my minecraft account says it has been migrated when i know for a fact i have not migrated it. I have tried logging in with my Username and the email that was used to purchase the account. I have ahd minecraft for a few years. Also i tried to log onto minecraft.net and it says i have migrated my account and once again i know i havent. Does anybody know what might be going on?
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#231 [06:10] <Yendis12345> i have researched alot and found nothing. My account has not been hacked i dont think because when i use "i forgot my password" i would get an email from the email i used to purchase the account. And i havent, so i think mojang must have accidently deleted my account or something and i dont have the transaction ID because like i said i bought it a few years ago so the email no longer exists
#232 [06:10] <thunderbird9001> Hi i have a problem with the graphics driver. I've tried the Intel diagnostic but it says there are no Intel drivers installed. I have Windows 10, no problems until a few days ago. the dxdiag text is here:http://paste.ubuntu.com/14800286/
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#246 [06:28] <MartinKury> Hello, i have problem
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#250 [06:29] <MartinKury> I bought the original minecraft, and suddenly know your email and password
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#258 [06:35] <skiboy> olimpocraft
#259 [06:36] <MartinKury> hey?
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#278 [06:50] <ISmokeDrugiezZ_> i cant launch my minecraft it says that i have problems
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#281 [06:52] <ISmokeDrugiezZ_> what i need to do ?
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#285 [07:09] <Oberfail> My Minecraft is crashing sometimes, when a Minigame on any Server ends. "Failed to write core dump. Minidumps are not enabled by default on client versions of Windows"
#286 [07:13] * ds42 [ds42@notlogged] has joined #minecrafthelp
#287 [07:14] <ds42> unable to start the minecraft runtime environment
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#293 [07:24] <ZzBuBbLyChImPzZ> i cant log in to my minecraft acount iv reset the pasword and don everything i can and i cant login to enything
#294 [07:27] <Andrio> ??> ZzBuBbLyChImPzZ login/throttle
#295 [07:27] <Absol> ZzBuBbLyChImPzZ: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#296 [07:27] <Absol> ZzBuBbLyChImPzZ: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#297 [07:28] <ZzBuBbLyChImPzZ> but the thing is that iv loged in with the pasword that i made but it did not work and i never forget the pasword
#298 [07:29] <ZzBuBbLyChImPzZ> but thanks
#299 [07:30] <ZzBuBbLyChImPzZ> is that supost to do that on the minecraft luncher thou
#300 [07:30] <Andrio> yes.
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#303 [07:33] <ZzBuBbLyChImPzZ> when i tryed to login at minecraft.net i said thst the username was wrong and i did not set the account up at the mojang site
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#312 [07:37] <IgorSM> ei
#313 [07:37] <IgorSM> #minecrafthelp
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#316 [07:39] <PaddyGames> Hi I bought Minecraft for my son yesterday but it will not play. He keeps getting an error message to say that his drivers need updated. However, we already have the latest Intel Drivers installed. Can you help?
#317 [07:40] <thunderbird9001> not sure if anyone saw my previous question - the problem is with the graphic driver. I've looked at the minecraft help pages, tried the intel diganostic, but not sure what else to do as it seems to say that the drivers need to be changed. I've done the dxdiag and posted the text here:http://paste.ubuntu.com/14800286/
#318 [07:40] * Lord_Gullum [Lord_Gullum@notlogged] has joined #minecrafthelp
#319 [07:40] <Lord_Gullum> http://paste.ubuntu.com/14800849/
#320 [07:41] <PaddyGames> http://paste.ubuntu.com/14800841/ Following my last message please see my dxdiag
#321 [07:42] <Lord_Gullum> can't download minecraft with windows 10, my pc graphics drivers are outdated can someone help me with this issue please? http://paste.ubuntu.com/14800849/
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#323 [07:47] <Lord_Gullum> hello
#324 [07:48] <PaddyGames> Is there anyone who can help with here
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#329 [07:53] <Andrio> thunderbird9001, use the .msi installer from http://minecraft.net/download if you aren't already.
#330 [07:53] <Andrio> Lord_Gullum and PaddyGames, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#331 [07:54] <Lord_Gullum> they said that i can update the pc graphic driver?
#332 [07:56] <PaddyGames> I'm not prepared to download from Windows 10. Is there any way we can be refunded here because we were not informed about this?
#333 [07:56] <PaddyGames> Sorry I meant downgrade
#334 [07:56] <Andrio> They?
#335 [07:56] <Andrio> ??> PaddyGames account/refund
#336 [07:56] <Absol> PaddyGames: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
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#350 [08:11] <idiot> My friends set up a server and gave me the address, but I have no idea how to connect.
#351 [08:11] <idiot> can someone tell me how to connect to a private server?
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#353 [08:13] <Andrio> What version of Minecraft?
#354 [08:13] <LedMendes> Hi! I can't play minecraft, it keeps crashing. I tried to follow the tutorial online, but it didn't work... i keep having the same error. Link to my DxDiag http://paste.ubuntu.com/14801118/
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#356 [08:14] <idiot> 1.5 something
#357 [08:14] <Andrio> LedMendes, are you using the .msi installer from http://minecraft.net/download?
#358 [08:14] <Andrio> hm... idiot, what platform is that on?
#359 [08:15] <idiot> PC
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#362 [08:15] <Andrio> OK
#363 [08:15] <idiot> I just downloaded it and paid for it why is it not the current one?
#364 [08:15] <Andrio> ??> idiot launcher/change-version
#365 [08:15] <Absol> idiot: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#366 [08:15] <Andrio> Also, you can add a server to your list by going to Multiplayer → Add Server
#367 [08:17] <GreenCrafterTv_> hey, i can´t login to my minecraft account. can someone help me?
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#369 [08:18] <thunderbird9001> andrio...I've just tried running the msi installer and it gave the option of repairing - went through this, but it's still not working..
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#371 [08:18] <GreenCrafterTv_> I send a request to "forgot" my password. get a mail back, change the password and try to log in.
#372 [08:18] <Andrio> thunderbird9001, then you likely need to downgrade from Windows 10, or use a newer PC.
#373 [08:19] <GreenCrafterTv_> But then I get the message that my e-mail address doesn't exist.
#374 [08:19] <Andrio> Perhaps it was changed...
#375 [08:20] <GreenCrafterTv_> what was changed?
#376 [08:20] <thunderbird9001> andrio...it's been working fine on Windows 10 for months. is it possible to uninstall the new drivers?
#377 [08:20] <Andrio> GreenCrafterTv_, the email address on your account.
#378 [08:21] <Andrio> thunderbird9001, yes, but I wouldn't reccomend it; recent versions of Java have been known to have this problem with certain Intel HD graphcs cards.
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#380 [08:22] <mickenzy> http://paste.ubuntu.com/14801272/
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#382 [08:22] <mickenzy> http://paste.ubuntu.com/14801272/
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#384 [08:22] <mickenzy> what
#385 [08:23] <thunderbird9001> andrio...do you think it will be fixed by a new Windows or Java update?
#386 [08:23] <Andrio> I doubt it
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#389 [08:24] <Andrio> mickenzy, install this driver: https://downloadcenter.intel.com/download/22519/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
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#392 [08:25] <TheLegitSausage> hello
#393 [08:25] <mickenzy> it dint work
#394 [08:26] <TheLegitSausage> I migrated my Minecraft account to my email but when I log in it says import your old account?
#395 [08:26] <thunderbird9001> andrio...do you think it will work if we go back to Windows 8.1?
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#397 [08:27] <Andrio> thunderbird9001, yes.
#398 [08:28] <thunderbird9001> Ok thanks. will do that.
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#401 [08:29] <Ste2311> Hello, my friend just reset there password because they couldnt remember what it was then it wouldnt let them log in with it so they reset it again and they still have the same problem anyone know how to fix this?
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#404 [08:30] <Andrio> ??> Ste2311 login/throttle
#405 [08:30] <Absol> Ste2311: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#406 [08:30] <Absol> Ste2311: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#408 [08:31] <Ste2311> Ok thank you guys
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#411 [08:32] <TheLegitSausage> I migrated my Minecraft account to my email but when I log in it says import your old account?
#412 [08:34] <Yahya> when i click on play button in minecraft dont opining and show me open rebort file
#413 [08:34] <Yahya> look http://paste.ubuntu.com/14801373/
#414 [08:34] <Yahya> hello
#415 [08:34] <morbert31> hi i got a huge problem i downloaded minecraft first time now and i cant get to work, i turned of my virus scan.. firewall.. removed and replaced java but still get this message. sun security provider certpath suncertpathbuilderexception unable to find valid certification path to requested target
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#418 [08:35] <alex_> Hey guys
#419 [08:35] <alex_> I need help
#420 [08:35] <alex_> What do I do someone hacked my minecraft account and I cant access my old email?
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#426 [08:42] <SebSpyman> I cling play on minecraft and it wont play. I have tried following all steps listed to update drivers and prevent windows from updating automatically but nothing has fixed it. here is my information http://paste.ubuntu.com/14801653/
#427 [08:43] <SebSpyman> i have uninstalled both minecraft and the driver
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#432 [08:45] <stupod> my sister fucked up her account and need help
#433 [08:45] <Absol> stupod: Please keep it civil
#434 [08:45] <stupod> account broken
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#445 [08:53] <PrettyP05> When I try to run Minecraft I get an error messge that says the game has crashed. How do I fix this?
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#450 [09:02] <MarkTheShark10> my game says my graphics drivers are out of date but they are perfectly in date
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#452 [09:03] <MarkTheShark10> the link t my report is http://paste.ubuntu.com/14802182/
#453 [09:03] * polqh [polqh@notlogged] has joined #minecrafthelp
#454 [09:03] <polqh> Hi I need help with my minecraft account I can't log in even after I change my password
#455 [09:04] <MarkTheShark10> hello
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#460 [09:07] <polqh> Hi
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#462 [09:09] <polqh> ;-;
#463 [09:09] <PCWilkoPlays> I'm on a Minecraft Server and the time just doesn't change for me
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#465 [09:11] <polqh> time?
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#475 [09:21] <Laster_Z> Hello
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#477 [09:22] <Laster_Z> I would like to change my Minecraft pseudo but my new one is already taken. What can I do ?
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#481 [09:25] <Laster_Z> Cause I'm playing Minecraft since 2012 with "Laster_Z" but my real pseudo is "Laster" it's important for me.
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#485 [09:26] <Laster_Z> And I tryed to change it many times each year since 2012 but the pseudo is always "already taken"
#486 [09:27] <GreyVulpine> If it's already taken, there's nothing you can do about it
#487 [09:27] * AZ_ [AZ_@notlogged] has joined #minecrafthelp
#488 [09:27] <AZ_> MINECRAFT
#489 [09:27] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#490 [09:27] <Laster_Z> I think if this player doesn't play with his account I can take my real pseudo isn't it ?
#491 [09:27] <GreyVulpine> No
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#493 [09:28] <Laster_Z> Unfair
#494 [09:29] <GreyVulpine> It would indeed be unfair to the people that reserved their nickname, only to lose it with inactivity
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#497 [09:29] <Laster_Z> I know but well
#498 [09:30] <Laster_Z> I'm sad.
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#502 [09:31] <Alexandra_04> ------------------ System Information ------------------ Time of this report: 1/31/2016, 15:18:51 Machine name: MARICARMEN1 Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.101014-0432) Language: Spanish (Regional Setting: Spanish) System Manufacturer: Acer System Model: Aspire 5810T BIOS: InsydeH2O Version V1.12 Proce
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#505 [09:31] <Nicglow> Hello, I cant get my old acc :( How I can get it?
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#513 [09:45] <Alexandra_04> ------------------ System Information ------------------ Time of this report: 1/31/2016, 15:18:51 Machine name: MARICARMEN1 Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.101014-0432) Language: Spanish (Regional Setting: Spanish) System Manufacturer: Acer System Model: Aspire 5810T BIOS: InsydeH2O Version V1.12 Proce
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#515 [09:45] <Alexandra_04> ------------------ System Information ------------------ Time of this report: 1/31/2016, 15:18:51 Machine name: MARICARMEN1 Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.101014-0432) Language: Spanish (Regional Setting: Spanish) System Manufacturer: Acer System Model: Aspire 5810T BIOS: InsydeH2O Version V1.12 Proce
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#517 [09:45] <Alexandra_04> ------------------ System Information ------------------ Time of this report: 1/31/2016, 15:18:51 Machine name: MARICARMEN1 Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.101014-0432) Language: Spanish (Regional Setting: Spanish) System Manufacturer: Acer System Model: Aspire 5810T BIOS: InsydeH2O Version V1.12 Proce
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#521 [09:47] <Alexandra_04> ------------------ System Information ------------------ Time of this report: 1/31/2016, 15:18:51 Machine name: MARICARMEN1 Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.101014-0432) Language: Spanish (Regional Setting: Spanish) System Manufacturer: Acer System Model: Aspire 5810T BIOS: InsydeH2O Version V1.12 Proce
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#535 [10:07] <zoty> Time to upgrade my Minecraft to online multiplayer status thanks to http://minecraft.freegiftcode.com :D
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#545 [10:23] <LISIU> KURWA
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#561 [10:32] <cyberbob_> slt
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#566 [10:32] <gammbros> when ever i try to start minecraft it says error and i need to update drivers but all my drivers are updated
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#571 [10:34] <Wolfman082> Mine says the exact same thing as gammbros. i Ran a a sxdiag report seen here (http://paste.ubuntu.com/14806802/)
#572 [10:35] <gammbros> does it work now
#573 [10:35] <Wolfman082> I have windows 10 and i havent been able to play ever since
#574 [10:35] <Wolfman082> no i can't get mine to work either
#575 [10:35] <GreyVulpine> Wolfman082 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#576 [10:35] * bolt3161 [bolt3161@notlogged] has joined #minecrafthelp
#577 [10:36] <bolt3161> hey erm minecraft crashed in my pc
#578 [10:36] <Wolfman082> how can i downgeade?
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#580 [10:36] <bolt3161> http://paste.ubuntu.com/14807011/ can someone takr a look
#581 [10:36] <GreyVulpine> Wolfman082 - Did you recently upgrade to windows 10?
#582 [10:37] <Wolfman082> Couple months ago, thats why the easier way won't work
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#584 [10:37] <GreyVulpine> Wolfman082 - Yeah, you're kinda out of luck then. You'll either need to purchase windows 7, or acquire a newer computer
#585 [10:37] <GreyVulpine> bolt3161 - Download and install: https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
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#587 [10:38] <Wolfman082> okay, thanks for the help. at least i don't have to keep trying to find a fix that i'll never find. Thanks you
#588 [10:38] * GreyVulpine nods
#588 [10:39] <gammbros> when ever i try to start minecraft it says error and i need to update drivers but all my drivers are updated
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#590 [10:39] <GreyVulpine> gammbros - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#602 [10:41] <HI> http://paste.ubuntu.com/14807710/
#603 [10:41] <Darth_Malbourne> I have an issue with single player that it keeps crashing
#604 [10:41] <GreyVulpine> HI - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#605 [10:41] <GreyVulpine> Darth_Malbourne - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#606 [10:42] <HI> Can't access minecraft
#607 [10:42] <HI> Thank you
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#610 [10:43] <Darth_Malbourne> I have windows 7
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#614 [10:44] <GreyVulpine> Darth_Malbourne - Indeed. And your crash report?
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#616 [10:46] <Darth_Malbourne> Well i am on my phone and i send my crash report to you like two days ago i have been spamming the left mouse button
#617 [10:46] <GamePlayBoy_YT> hallo kan iemand mij helpen met het updaten van grapishe drivers
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#619 [10:46] <gammbros_> http://paste.ubuntu.com/14808845/
#620 [10:47] <GreyVulpine> gammbros - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#622 [10:48] <gammbros_> sometimes it works though yesterday i got it to work
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#626 [10:50] <TheLegitSausage> How do I find out what account I migrated my Minecraft account to?
#627 [10:51] <GreyVulpine> TheLegitSausage - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#628 [10:51] <gammbros_> sometimes it works though yesterday i got it to work
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#630 [10:51] <GreyVulpine> gammbros - There is nothing we can do for you. The video chipset in your computer is not fully supported under windows 10
#631 [10:51] <KinqTrix> hello
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#634 [10:51] <KinqTrix> I have a problem
#635 [10:52] <GreyVulpine> We have solutions
#636 [10:52] <gammbros_> how did it work yesterday
#637 [10:52] <GreyVulpine> gammbros - Luck
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#640 [10:52] <KinqTrix> when i wanna change my minecraft name an error come :: Too many failed attempts.
#641 [10:52] <KinqTrix> what can i do
#642 [10:52] <GreyVulpine> KinqTrix - You'll need to wait before trying again
#643 [10:52] <KinqTrix> how long
#644 [10:53] <GreyVulpine> Couple hours.
#645 [10:53] <gammbros_> last time this happened a guy told me to download msi and it worked
#646 [10:53] <KinqTrix> whaaat :OOO
#647 [10:53] <KinqTrix> okay but thanks
#648 [10:53] <KinqTrix> okay
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#652 [10:54] <TheLegitSausage> That did not work?
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#655 [10:54] <TheLegitSausage> i didn't get any emails
#656 [10:54] <GreyVulpine> TheLegitSausage - Then you haven't tried all your emails
#657 [10:54] <TheLegitSausage> xD
#658 [10:55] * Anzhi is now known as Anzhelika|Away
#659 [10:55] <TheLegitSausage> I'm pretty sure I have
#660 [10:55] <TheLegitSausage> I have no other emails
#661 [10:56] <TheLegitSausage> Is there not a way for Mojang to check?
#662 [10:56] <GreyVulpine> Sure, by submitting a support ticket to Mojang's Customer Support. Unfortunately, at this moment, the form is down
#663 [10:57] <TheLegitSausage> ah ok
#664 [10:58] <gammbros_> http://paste.ubuntu.com/14808845/
#665 [10:58] <GreyVulpine> gammbros - Again, there's nothing we can do for you further here.
#666 [10:59] <gammbros_> last time a different guy helped me and it worked
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#668 [11:01] <gammbros_> last time a different guy helped me and it worked
#669 [11:01] <CubeTheThird> gammbros_, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#671 [11:01] <junior> dfrffgrgrtgrgrgr
#672 [11:01] <GreyVulpine> !k junior
#673 [11:01] * GreyBot kicked junior from #minecrafthelp (Reason: unior :<Kicks:1477>)
#674 [11:01] <gammbros_> http://paste.ubuntu.com/14808845/
#675 [11:02] <CubeTheThird> gammbros_, that's not the crash report
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#678 [11:03] <gammbros_> how do i copy it
#679 [11:03] <CubeTheThird> ??> gammbros_ win/edit
#680 [11:03] <Absol> gammbros_: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#681 [11:04] <gammbros_> ik i wont let me
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#683 [11:04] <CubeTheThird> gammbros_, do what Absol said
#684 [11:04] <gammbros_> ok it works
#685 [11:05] <gammbros_> http://paste.ubuntu.com/14809369/
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#687 [11:06] <CubeTheThird> gammbros_, delete your game launcher and install the newer one from https://minecraft.net/download
#688 [11:06] <gammbros_> how do u delete game launcher
#689 [11:06] <CubeTheThird> gammbros_, you.. click on it and press delete?
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#703 [11:13] <rosegueri12345> I have pay the minivip on epicube.fr and I dont have! HELP
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#706 [11:14] <roseguerin12345> I have pay the minivip on epicube.fr and I dont have! HELP
#707 [11:14] <GreyVulpine> We have nothing to do with epicube.fr, contact their server admins
#708 [11:15] <gammbros_> thanks cubethethird
#709 [11:15] <gammbros_> it works
#710 [11:15] <CubeTheThird> no problem :3
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#713 [11:16] <david> I need your help to open the app (minecraft).
#714 [11:16] <CubeTheThird> david, which edition of minecraft?
#715 [11:16] <roseguerin12345> I just paid for the mini vip on epicube.fr and does'nt get it. ref: 0614903802 Could you help me please?
#716 [11:16] <GreyVulpine> roseguerin12345 - We have nothing to do with epicube.fr, contact their server admins
#717 [11:17] <roseguerin12345> How?
#718 [11:17] <GreyVulpine> roseguerin12345 - https://epicube.fr/
#719 [11:18] <roseguerin12345> And then??
#720 [11:18] <GreyVulpine> I don't speak French, look at the website
#721 [11:18] <david> oh yeah the edition is 1.6.48
#722 [11:18] <CubeTheThird> david, what happens when you try playing?
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#724 [11:20] <david> they said i need to update the graphics driver
#725 [11:21] <CubeTheThird> david, do you have a dxdiag report?
#726 [11:21] <david> yeah
#727 [11:21] <CubeTheThird> david, give a URL to it here
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#732 [11:24] <david> but how do u do that?
#733 [11:24] <CubeTheThird> david, did you paste it onto http://paste.ubuntu.com ?
#734 [11:24] <Dolegaming> Tried to install Minecraft on a 4 year old laptop with Windows 10 but it complains about OpenGL missing. Please see the dxdiag log http://paste.ubuntu.com/14811766/
#735 [11:25] <CubeTheThird> Dolegaming, ya.. that computer is more than 4 years old
#736 [11:25] <CubeTheThird> Dolegaming, your graphics card is not supported beyond windows 7
#737 [11:25] <david> yes i just did it know
#738 [11:25] <CubeTheThird> david, now give the link to that here
#739 [11:25] <Dolegaming> http://paste.ubuntu.com/14811766/
#740 [11:26] <CubeTheThird> Dolegaming, .. did you not read what I said?
#741 [11:26] <david> yes
#742 [11:26] <Dolegaming> sorry, I missed that part, my apologies.
#743 [11:26] <david> ok
#744 [11:27] <david> what should i do next
#745 [11:27] <CubeTheThird> david, ... give the link to your paste here
#746 [11:28] <david> Ubuntu Pastebin Paste from Dolegaming at Sun, 31 Jan 2016 17:21:11 +0000 Download as text 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73
#747 [11:28] <david> is that what it is
#748 [11:28] <CubeTheThird> ??> david win/dxdiag
#749 [11:29] <Absol> david: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#750 [11:29] <CubeTheThird> david, just follow those instructions ^^^
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#756 [11:30] <yum_yum1356> When I try and get onto crazycraft 3.0 it says.....
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#759 [11:31] <yum_yum1356> Error: Could not create the Java Virtual machine
#760 [11:31] <CubeTheThird> ??> yum_yum1356 mods
#761 [11:31] <Absol> yum_yum1356: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
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#763 [11:31] <Absol> yum_yum1356: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#764 [11:31] <david> yeah i did that
#765 [11:31] <yum_yum1356> I have tried everywhere D:
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#768 [11:33] <david> or maybe u can show me step by step the way u did yours
#769 [11:34] <CubeTheThird> david, .. the last 2 steps on that page show you how to paste it onto the website and get the link for us
#770 [11:34] <CubeTheThird> yum_yum1356, does your issue happen with vanilla minecraft?
#771 [11:34] <david> yeah
#772 [11:34] <david> yeah
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#778 [11:39] <david> thanks anyway
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#781 [11:41] <Bennyboyzerz> Does anybody know when the next update for the pc version is?
#782 [11:41] <GreyVulpine> We do not
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#784 [11:41] <Bennyboyzerz> ok. thanks for your info.
#785 [11:41] <CubeTheThird> Bennyboyzerz, it will be out once they finish bug fixing
#786 [11:42] <Bennyboyzerz> ok. good to know.
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#793 [11:44] <Minecraftiscrapsometimes> Why is Minecraft Pocket Edition crap
#794 [11:45] <Minecraftiscrapsometimes> I found 16 new bugs in the recent update
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#796 [11:45] <Minecraftiscrapsometimes> I a
#797 [11:45] <GreyVulpine> !k Minecraftiscrapsometimes
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#799 [11:46] <jacksonworld10> my minecraft says that not accerated pixels help me here is the url
#800 [11:46] <jacksonworld10> 14814297
#801 [11:47] <jacksonworld10> is anyone there
#802 [11:47] <CubeTheThird> jacksonworld10, one moment
#803 [11:47] <CubeTheThird> jacksonworld10, delete your game launcher, and get the newer one from https://minecraft.net/download
#804 [11:47] <jacksonworld10> okY
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#807 [11:52] <muhammet>
#808 [11:52] <muhammet> a
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#821 [12:05] <Skystalker512> when i try to login to minecraft (first time), nothing seems to happen. It looks "running" (line below password). I have bought th game yesterday
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#834 [12:16] <stier800> When I choose a old minecraftversions and join a server than minecraft has crashed. Please help me with this!
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#844 [12:20] <H1XX> hello
#845 [12:20] <H1XX> i need some help to fix minecraft
#846 [12:20] * Crystal|AFK is now known as CrystalMare
#847 [12:20] <H1XX> "I NEED HELP"
#848 [12:21] <H1XX> TO FIX MY MINECRAFT I CANT LAUNCH IT
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#854 [12:25] <akuankka> ---- Minecraft Crash Report ---- // Everything's going to plan. No, really, that was supposed to happen. Time: 31.1.2016 16:56 Description: Rendering screen java.lang.IllegalArgumentException: bad Base64 input character at 4032: 0 (decimal) at io.netty.handler.codec.base64.Base64.decode(Base64.java:247) at io.netty.handler.codec.base64.Base64.decode(Base64.java:197) at io.netty.handler.codec.base64.Base64.decode(Base64.java:18
#855 [12:25] <akuankka> Whats frong?
#856 [12:28] * luizcreftrt [luizcreftrt@notlogged] has quit. (Quit: Web client closed)
#857 [12:29] <akuankka> What´s wrong with game when above mentioned text appears?
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#872 [12:35] <Gimli1407> Hello
#873 [12:36] <nasfi> the minekraft crashes follow the version 16w04a
#874 [12:36] <Gimli1407> I got a big problem
#875 [12:36] <Gimli1407> My whole Mojang accaunt is deleted or something
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#878 [12:36] <Gimli1407> So I cant login anymore
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#881 [12:39] <nasfi> sorry minecraft *
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#885 [12:40] <Super_Gamer_99> Hello, I need help with local multiplayer. I tried opening a downloaded world to lan, but I cannot connect with another account
#886 [12:40] <Scrub> hi i need help, my account on minecraft.net wont work becuase i have no password, when i do the forgot password claim it will not accept my email or username
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#889 [12:41] <ShadyMonster> My Minecraft skin isn't changing and is only staying on alex.
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#891 [12:42] <Super_Gamer_99> Try checking if the skin is three pixel
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#893 [12:42] <Super_Gamer_99> ShadyMonster, is it on pc or pe
#894 [12:42] <ShadyMonster> PC
#895 [12:42] <Super_Gamer_99> What skin do you want to use?
#896 [12:42] <Super_Gamer_99> Go to your minecraft account and log in
#897 [12:43] <ShadyMonster> Just a random skin from skindex
#898 [12:43] <Super_Gamer_99> Then press change skin next to minecraft
#899 [12:43] <Super_Gamer_99> Or just press upload to minecraft
#900 [12:43] <Super_Gamer_99> On skindex
#901 [12:43] <ShadyMonster> I do, but it only say skin not uploaded
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#904 [12:44] <Super_Gamer_99> I dont know why
#905 [12:44] <Super_Gamer_99> Try another skin
#906 [12:44] <Super_Gamer_99> I NEED HELP
#907 [12:44] <ShadyMonster> I tried that as well :(
#908 [12:44] <Super_Gamer_99> Why don't you like alex?
#909 [12:45] <ShadyMonster> Umm no reason I just want a different skin
#910 [12:45] <Super_Gamer_99> Btw, try using a different website
#911 [12:45] <Super_Gamer_99> Do you have a cape?
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#913 [12:45] <ShadyMonster> No
#914 [12:45] <ShadyMonster> What other websites are there
#915 [12:45] <Super_Gamer_99> Did you ever change your skin?
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#917 [12:45] <ShadyMonster> Once
#918 [12:45] <Super_Gamer_99> Just google minecraft skins
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#920 [12:45] <nasfi> the minecraft crashes follow the version 16w04a
#921 [12:45] <ShadyMonster> oh
#922 [12:46] <Super_Gamer_99> minecraftskins.net
#923 [12:46] <ShadyMonster> ok i will check it out
#924 [12:46] <Super_Gamer_99> okay
#925 [12:46] <Super_Gamer_99> Who else needs help??????
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#927 [12:46] <nasfi> me
#928 [12:46] <Super_Gamer_99> What is your problem>
#929 [12:46] <Super_Gamer_99> ?
#930 [12:47] <nasfi> the minecraft crashes follow the version 16w04a
#931 [12:47] <Super_Gamer_99> That is a snapshot right?
#932 [12:47] <nasfi> yes
#933 [12:47] <Super_Gamer_99> What operating system are you using?
#934 [12:48] <Super_Gamer_99> Like Windows, PS4, WiiU
#935 [12:48] <nasfi> windows
#936 [12:48] <Super_Gamer_99> 10?
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#938 [12:48] <nasfi> yes
#939 [12:48] <Super_Gamer_99> Do you have mods?
#940 [12:48] <Super_Gamer_99> Or a cape?
#941 [12:48] <nasfi> no
#942 [12:49] <Super_Gamer_99> Are you using the windows ten edition beta?
#943 [12:49] <nasfi> no
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#945 [12:49] <Super_Gamer_99> Try deleting minecraft and downloading it again
#946 [12:49] <Super_Gamer_99> Sometimes, the snapshots are not supported on older pcs
#947 [12:50] <Emma1587> Finding my strongholds is impossible any ideas
#948 [12:50] <nasfi> I have no problem with the other snapshots
#949 [12:50] <mattym> Emma1587, Use Eyes of Ender to find it
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#951 [12:51] <mattym> nasfi, This channel does not support snapshots
#952 [12:51] <Super_Gamer_99> Does it crash right when you start?
#953 [12:51] <CubeTheThird> nasfi, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#954 [12:51] <Super_Gamer_99> Yes, this only support up to 1.8l0
#955 [12:51] <Super_Gamer_99> 1.8.9
#956 [12:51] <mattym> Super_Gamer_99, Are you and the other player on the same network?
#957 [12:51] <nasfi> who channel su[[ort snapshots?
#958 [12:51] <Super_Gamer_99> Yes
#959 [12:51] <Super_Gamer_99> Does she go to multiplayer?
#960 [12:51] <nasfi> support*
#961 [12:52] <Super_Gamer_99> mattym, is she supposed to go to multiplayer?
#962 [12:52] <CubeTheThird> nasfi, I'll take a look at your crash report. If it's specific to the snapshot, I will direct you elsewhere. If not I'll try to assist
#963 [12:52] <Super_Gamer_99> Or single player
#964 [12:52] <mattym> Super_Gamer_99, Are you both on the same network?
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#966 [12:52] <Super_Gamer_99> yes we are
#967 [12:52] <CubeTheThird> Minecraft, change your name with /nick <newname>
#968 [12:52] <mattym> Super_Gamer_99, Then once you open to LAN it should show up in the multiplayer screen for the other player
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#970 [12:52] <CubeTheThird> or that
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#973 [12:53] <Skystalker512> Hi, can someone help me. I am new here. But when i try to login to minecraft (first time), nothing seems to happen. It looks "running" (line below password). I have bought th game yesterday
#974 [12:53] <CubeTheThird> ??> Skystalker512 launcher/log
#975 [12:53] <Super_Gamer_99> Okay
#976 [12:53] <Absol> Skystalker512: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#977 [12:53] <Absol> Skystalker512: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#978 [12:53] <Skystalker512> registered and paid, downloaded en installed
#979 [12:53] <Guest7755> are you on ps3, xbox, pc, or pocket edition?
#980 [12:53] <Skystalker512> pc
#981 [12:53] <Emma1587> Mattym ive gone through 30 eyes of ender, my stronghold is deep in the sea any other ideas
#982 [12:54] <mattym> Emma1587, Ive gone through much more than that in the past
#983 [12:54] <nasfi> I did it
#984 [12:54] <Skystalker512> i don't see a second tab on the login screen?
#985 [12:54] <CubeTheThird> nasfi, now give the link to your report here
#986 [12:54] <Guest7755> skystalker, try contacting actual mojang/minecraft support
#987 [12:54] <CubeTheThird> Skystalker512, oh, it's just loading after you log in?
#988 [12:54] <Skystalker512> yes
#989 [12:55] <nasfi> http://paste.ubuntu.com/14822278/
#990 [12:55] <CubeTheThird> Skystalker512, and you don't get an error message?
#991 [12:55] <Skystalker512> no
#992 [12:55] <CubeTheThird> nasfi, that would be an issue with your graphics drivers
#993 [12:55] <CubeTheThird> ??> nasfi win/dxdiag
#994 [12:55] <Skystalker512> it ran for several hours yesterday and then i stopped it
#995 [12:55] <Absol> nasfi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#996 [12:55] <Emma1587> Mattym why under the sea
#997 [12:55] <CubeTheThird> Skystalker512, what anti-virus and firewall software do you have?
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#999 [12:56] <CubeTheThird> Emma1587, strongholds can generate in any biome
#1000 [12:56] <nasfi> what?
#1001 [12:56] <Emma1587> Tell me about it
#1002 [12:56] <CubeTheThird> nasfi, do what Absol said
#1003 [12:56] <Emma1587> Most my mates are on land
#1004 [12:57] <Skystalker512> McAfee Internet Security
#1005 [12:57] <nasfi> ok
#1006 [12:57] <CubeTheThird> Skystalker512, ah, that would be why. Mcafee is known to cause various issues, including the one you are experiencing. I recommend you remove it and get something else like avast
#1007 [12:57] <Super_Gamer_99> It still doesn't work
#1008 [12:58] <Super_Gamer_99> mattym, it doesn't work
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#1010 [12:58] <Skystalker512> you mean, remove mcafee?
#1011 [12:58] <tessa> I've bought already like a year ago i think minecraft, but ive problems with logging in.. it keeps saying im in a demo version of minecraft. But ive bought it.. A another problem is that i dont know on witch e-mail i made my account..
#1012 [12:58] <CubeTheThird> Skystalker512, that's right
#1013 [12:58] <CubeTheThird> tessa, please test all your emails on http://www.minecraft.net/retrievename
#1014 [12:58] <mattym> Super_Gamer_99, If it doesnt show up, then you need to check that both Minecraft and Java have exceptions in your Firewall,or first try turning the firewall off
#1015 [12:58] <Emma1587> When you hear a mine like sound does that mean your near 1?
#1016 [12:58] <mattym> Super_Gamer_99, In addition, what antivirus software do you have?
#1017 [12:59] <CubeTheThird> Emma1587, what do you mean by 'hear a mine'?
#1018 [12:59] <Skystalker512> thanks cubethethird, but it is a paid subscription.... not to thrilled to remove it???
#1019 [12:59] <Super_Gamer_99> guys, it still doesnt work
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#1021 [13:00] <Emma1587> Every now and then when I'm digging I'll hear a sound ??
#1022 [13:00] <mattym> Super_Gamer_99, In addition, what antivirus software do you have?
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#1024 [13:00] <Super_Gamer_99> Microsoft Security Essentials
#1025 [13:00] <Super_Gamer_99> The other one has mcaffe
#1026 [13:00] <CubeTheThird> Skystalker512, I'm sorry to hear that
#1027 [13:01] <mattym> Super_Gamer_99, Then the other computer needs to have McAfee removed
#1028 [13:01] <Super_Gamer_99> okay
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#1030 [13:01] <CubeTheThird> Emma1587, there are 'cave noises' which will happen inside any cave
#1031 [13:01] <mattym> ??> Super_Gamer_99 av/mcafee/uninstall
#1032 [13:01] <Absol> Super_Gamer_99: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1033 [13:01] <mattym> Super_Gamer_99, You will need to use the tool Absol linked
#1034 [13:01] <jordy> minecraft
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#1036 [13:01] <donna> i am trying to download the game for my son and it wont download and i followed the directions and it still wont download and we have windows 10
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#1038 [13:02] <samuelbrbrgamer> oi
#1039 [13:02] <CubeTheThird> donna, is it telling you to update video drivers?
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#1041 [13:02] <SrRaivoso> Não consigo alterar meu nick, isso ainda e possivel?
#1042 [13:02] <donna> its saying something about drivers
#1043 [13:02] <samuelbrbrgamer> como joga minecraft
#1044 [13:02] <CubeTheThird> donna, do you have a dxdiag report?
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#1046 [13:02] <CubeTheThird> samuelbrbrgamer, we only speak English here
#1047 [13:02] * Anzhi is now known as Anzhelika|Away
#1048 [13:02] <donna> yes i do
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#1050 [13:02] <samuelbrbrgamer> como galera
#1051 [13:02] <samuelbrbrgamer> como galera
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#1053 [13:03] <CubeTheThird> donna, give a URL to it here
#1054 [13:03] <samuelbrbrgamer> niguem fala cmg
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#1057 [13:03] <januleczk> hello
#1058 [13:03] <donna> idk how to
#1059 [13:03] <SrRaivoso> It is still possible to change my nickname?
#1060 [13:03] <SrRaivoso> It is still possible to change my nickname?
#1061 [13:03] <SrRaivoso> It is still possible to change my nickname?
#1062 [13:03] <SrRaivoso> It is still possible to change my nickname?
#1063 [13:03] * Absol kicked SrRaivoso from #minecrafthelp (Reason: rRaivoso :Stop spamming)
#1064 [13:03] * Absol kicked SrRaivoso from #minecrafthelp (Reason: rRaivoso :Stop spamming)
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#1067 [13:03] <mattym> ??> samuelbrbrgamer lang/pt
#1068 [13:03] <Absol> samuelbrbrgamer: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1069 [13:03] * osuka__ [osuka__@notlogged] has joined #minecrafthelp
#1070 [13:04] <januleczk> hello /
#1071 [13:04] <januleczk> ?
#1072 [13:04] * SrRaivoso [SrRaivoso@notlogged] has joined #minecrafthelp
#1073 [13:04] <SrRaivoso> It is still possible to change my nickname?
#1074 [13:04] <SrRaivoso> It is still possible to change my nickname?
#1075 [13:04] <januleczk> januleczek
#1076 [13:04] <nasfi> i did it
#1077 [13:05] <SrRaivoso> It is still possible to change my nickname in game?
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#1082 [13:05] <CubeTheThird> SrRaivoso, you can change your name on account.mojang.com/me
#1083 [13:05] <CubeTheThird> nasfi, link please
#1084 [13:05] <mattym> SrRaivoso, You can change you name at your mojang account, if you have changed it within the last 30 days, you have to wait
#1085 [13:05] <nasfi> http://paste.ubuntu.com/14823215/
#1086 [13:06] <SrRaivoso> ok
#1087 [13:06] <SrRaivoso> vou ver
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#1089 [13:06] <SrRaivoso> THANKS
#1090 [13:06] <SrRaivoso> THANKS
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#1094 [13:07] <mattym> nasfi, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/25308/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
#1095 [13:08] <januleczk> Tłumacz angielskipolskiniemieckiWykryj językpolskiangielskiniemieckiTłumacz mam problm poniewaz wyskakuje mi Minecraft Crash Report ---- // Hey, that tickles! Hehehe! Time: 31.01.16 18:40 Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.
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#1097 [13:09] <mattym> januleczk, What antivirus do you have?
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#1101 [13:10] <rhunke> http://paste.ubuntu.com/14823947/ I can't use minecraft 1.8.8 but I can use the snapshots for 1.9 and all the other earlier versions of minecraft
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#1103 [13:11] <donna> i havent had windows !0 that long, think it was in Dec.
#1104 [13:11] <CubeTheThird> rhunke, delete your game launcher and install the newer one from https://minecraft.net/download
#1105 [13:11] <CubeTheThird> donna, did you paste the report onto http://paste.ubuntu.com ?
#1106 [13:11] <donna> yes
#1107 [13:11] <CubeTheThird> donna, copy the website address from that and give it here
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#1109 [13:14] <januleczk> Hello !!! do you can help me ?
#1110 [13:14] <CubeTheThird> januleczk, what anti-virus and firewall software do you have?
#1111 [13:14] <mattym> januleczk, What antivirus do you have?
#1112 [13:14] <januleczk> Avast
#1113 [13:15] <CubeTheThird> januleczk, uninstall avast, reboot your computer, and reinstall it
#1114 [13:15] <mattym> januleczk, Uninstall Avast, restart your computer, then test of Minecraft works. If it works, reinstall the latest Avast
#1115 [13:15] <januleczk> okey, one second
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#1123 [13:17] <donna> when i did that i had to make a account..was this wrong? ubonteone.com
#1124 [13:18] <fatlum> Hello
#1125 [13:18] <CubeTheThird> donna, no, you don't need to make an account
#1126 [13:18] <CubeTheThird> donna, just paste the report onto http://paste.ubuntu.com , press 'Paste!', then give the link to it here
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#1128 [13:18] <Guest92452> NAO TAPEGANDO
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#1130 [13:18] <Guest92452> TA
#1131 [13:18] <donna> oh ok
#1132 [13:18] <Spinazoid> hello everyone :D
#1133 [13:19] <CubeTheThird> hello Spinazoid
#1134 [13:19] <Spinazoid> im having some problem with the scan
#1135 [13:19] <Spinazoid> at multiplayer mode
#1136 [13:19] <Guest92452> E OQ
#1137 [13:19] <CubeTheThird> Spinazoid, what problem?
#1138 [13:19] <fatlum> I have a qustion about an crash when i want to play minecraft 1.8.9 their stands alc cleanup: 1 device not closed
#1139 [13:19] <CubeTheThird> Guest92452, we only speak English here
#1140 [13:19] <CubeTheThird> fatlum, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1141 [13:19] <Guest92452> portugues brasil
#1142 [13:20] <mattym> ??> Guest92452 lang/pt
#1143 [13:20] <Absol> Guest92452: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1144 [13:20] <Spinazoid> keeps "scanning for games on your local network"
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#1146 [13:21] <Spinazoid> i played during morning but afternoon i couldent
#1147 [13:21] <fatlum> Completely ignored arguments: [--nativeLauncherVersion, 286] [20:15:56] [Client thread/INFO]: Setting user: Fatlum [20:15:56] [Client thread/INFO]: (Session ID is token:5c85d4f31eca4cfba370256ed2086fc7:fb6e25208ac04a85a5965a179d0a79cb) [20:15:59] [Client thread/INFO]: LWJGL Version: 2.9.4 [20:16:00] [Client thread/INFO]: Reloading ResourceManager: Default [20:16:01] [Sound Library Loader/INFO]: Starting up SoundSystem... [20
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#1149 [13:21] <CubeTheThird> Spinazoid, are you playing with someone via LAN?
#1150 [13:21] <CubeTheThird> fatlum, paste it onto http://paste.ubuntu.com not here
#1151 [13:21] <Spinazoid> nopee
#1152 [13:21] <Spinazoid> this is first time it happens..
#1153 [13:22] <fatlum> how do i do that
#1154 [13:22] <Guest92452> u have to have a version for Windows 10
#1155 [13:22] <CubeTheThird> fatlum, go to that website, paste it in the contents box, then press 'Paste!'?
#1156 [13:22] <CubeTheThird> Spinazoid, I don't understand what the issue is
#1157 [13:22] <Spinazoid> i dont have the version of windows 10 i have default one
#1158 [13:22] <fatlum> no i have windows 7
#1159 [13:22] <Spinazoid> do you think somehow my firewall changed ?
#1160 [13:23] <CubeTheThird> Spinazoid, are you saying you can't connect to servers from your list?
#1161 [13:23] <Spinazoid> yy
#1162 [13:23] <zapone02> my minecraft doesnt work
#1163 [13:23] <Spinazoid> keepss scanning
#1164 [13:23] <CubeTheThird> Spinazoid, it does that to look for local connections...
#1165 [13:23] <CubeTheThird> zapone02, what does it do?
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#1167 [13:24] <zapone02> i can not enter
#1168 [13:24] <CubeTheThird> zapone02, what happens when you try?
#1169 [13:24] <CubeTheThird> zapone02, what happens when you try?
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#1171 [13:24] <donna_> ok i redid it
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#1173 [13:25] <CubeTheThird> donna_, alright, now give the link to it here
#1174 [13:25] <USSEALS> hey guys
#1175 [13:25] <zapone02> they say that there was an error while trying to render aspects of the game
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#1179 [13:25] <zapone02> http://paste.ubuntu.com/14825733/
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#1181 [13:26] <CubeTheThird> zapone02, one moment
#1182 [13:26] <CubeTheThird> zapone02, sorry, but your computer does not meet the minimum requirements for the game
#1183 [13:26] <fatlum> AL lib: (EE) alc_cleanup: 1 device not closed
#1184 [13:26] <donna_> paste.ubuntu.com/14825848
#1185 [13:26] <CubeTheThird> fatlum, again, paste the whole thing onto http://paste.ubuntu.com then give the link to that here
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#1187 [13:26] <zapone02> but i bought it
#1188 [13:27] <CubeTheThird> zapone02, then you will need to play on a newer computer
#1189 [13:27] <CubeTheThird> donna_, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1190 [13:27] <CubeTheThird> ??> donna_ win/downgrade
#1191 [13:27] <Absol> donna_: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1195 [13:27] <fatlum> http://paste.ubuntu.com/14825955/
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#1197 [13:27] <Spinazoid> hummm
#1198 [13:28] <CubeTheThird> fatlum, can you try playing game version 1.7.2
#1199 [13:28] <donna_> which would be easier to do?
#1200 [13:28] <CubeTheThird> ??> fatlum launcher/change-version
#1201 [13:28] <Absol> fatlum: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1202 [13:28] <CubeTheThird> donna_, the instructions Absol gave you are the easiest way to downgrade
#1203 [13:28] <donna_> this is a desktop computer..
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#1205 [13:28] <zapone02> can i just upgrade my windows?
#1206 [13:28] <CubeTheThird> donna_, downgrading is free, whereas it will cost money to get a new graphics card
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#1208 [13:28] <fatlum> i can play 1.7.2 but nothing newer
#1209 [13:28] <CubeTheThird> zapone02, that doesn't change your hardware
#1210 [13:28] <donna_> true...
#1211 [13:28] <CubeTheThird> ??> fatlum gpu/intel/965
#1212 [13:28] <Absol> fatlum: Due to a bug in the latest drivers from Intel, 965GM video cards are unable to play 1.7.4 and future versions of Minecraft using Microsoft Windows. You will need to buy a new video card or computer, or use Linux to play new versions.
#1213 [13:29] <Absol> fatlum: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#1214 [13:29] <Spinazoid> do you know whats the name of application to leave it pass through firewall ?
#1215 [13:29] <DerDranek> pls help me maybe in german pls bitte
#1216 [13:29] <CubeTheThird> Spinazoid, did you add servers to your multiplayer list?
#1217 [13:29] <donna_> ok thank you very much!
#1218 [13:29] <Spinazoid> yeaah
#1219 [13:29] <Spinazoid> i had them :o
#1220 [13:29] <Spinazoid> i play 12 hours per day
#1221 [13:29] <CubeTheThird> Spinazoid, did they disappear from your list?
#1222 [13:29] <fatlum> oh man ok thank u guys
#1223 [13:29] <Spinazoid> yy
#1224 [13:29] <Spinazoid> maybe :o
#1225 [13:30] <DerDranek> http://paste.ubuntu.com/14825885/
#1226 [13:30] <CubeTheThird> Spinazoid, there is a bug where, if you refresh the list too quickly, it will delete itself. You will have to re-add the servers to your list
#1227 [13:30] <CubeTheThird> DerDranek, one moment
#1228 [13:30] <DerDranek> yea
#1229 [13:30] <zapone02> but how i can play
#1230 [13:30] <CubeTheThird> zapone02, use a newer computer to play
#1231 [13:30] <zapone02> but i have to buy again minecraft
#1232 [13:31] <CubeTheThird> zapone02, no you don't
#1233 [13:31] <zapone02> how
#1234 [13:31] <CubeTheThird> zapone02, just download the game on a different computer, and login to the game with your Mojang account
#1235 [13:31] <CubeTheThird> zapone02, you can download it from https://minecraft.net/download
#1236 [13:31] <Spinazoid> its works cube
#1237 [13:31] <Spinazoid> awesome thks
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#1239 [13:32] <Cecrow> I have a video driver issue. No new drivers available and crash on start-up. Just joined the game, is there any way to play with this video card? http://paste.ubuntu.com/14825941/
#1240 [13:32] <yonicraft> I have this problem: upon launching: LoadLibrary failed with error 87: incorrect parameters; OS: Win 7 32 bit home premium; AMD E1-1200 AAPU with Radeon HD Graphics; AMD Radeon HD 7310 Graphics
#1241 [13:32] <januleczk> Hello ! can you help me ?
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#1243 [13:32] <yonicraft> I know this issue was reported before
#1244 [13:32] <DerDranek> http://paste.ubuntu.com/14825885/
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#1246 [13:32] <yonicraft> I tried all the suggested solutions
#1247 [13:32] <mattym> yonicraft, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1248 [13:32] <CubeTheThird> ??> yonicraft win/dxdiag
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#1250 [13:32] <Absol> yonicraft: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1251 [13:32] <yonicraft> Nothing works. Help please
#1252 [13:32] <CubeTheThird> oh.. nvm
#1253 [13:32] <CubeTheThird> mattym, wait, that isn't supported on windows 10?
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#1255 [13:32] <mattym> yonicraft, In addition, and Intel Atom is not going to run the game very well if at all
#1256 [13:33] <yonicraft> I havw Windows 7 32 bit
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#1258 [13:33] <DerDranek> hgello pls help
#1259 [13:33] <DerDranek> http://paste.ubuntu.com/14825885/
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#1261 [13:33] <CubeTheThird> DerDranek, hold on
#1262 [13:33] <mattym> yonicraft, Wait sorry, wrong person
#1263 [13:33] <mattym> Cecrow, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#1265 [13:33] <mattym> yonicraft, One moment
#1266 [13:33] <DerDranek> CubeTheThird: sorry
#1267 [13:33] <januleczk> (mattym) i reset my deskpot and again minecraft crashd
#1268 [13:33] <Cecrow> Thanks, mattym.
#1269 [13:33] <CubeTheThird> DerDranek, download and install https://downloadcenter.intel.com/download/22521/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1270 [13:34] <zapone02> okey
#1271 [13:34] <DerDranek> CubeTheThird: key
#1272 [13:34] <CubeTheThird> ??> yonicraft win/dxdiag
#1273 [13:34] <Absol> yonicraft: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1274 [13:34] <CubeTheThird> yonicraft, do that ^^^
#1275 [13:34] <januleczk> Hello can you help me /
#1276 [13:34] <januleczk> ?
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#1278 [13:34] <yonicraft> OK. Will do now. Tx for the lead
#1279 [13:34] <DerDranek> CubeTheThird: i think itll works thx
#1280 [13:35] <CubeTheThird> januleczk, what's the problem?
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#1286 [13:38] <yasem> hello
#1287 [13:39] <donna_> it will not let me uninstall & go back it pops up i need a app?
#1288 [13:39] <januleczk> i got problem I have minecraft land and sky when I go to minecraft This mode consists of one bed and loads me and suddenly throws me to the desktop and gives me minecraft crash I do not know what to do already uninstalled my antivirus avast and the same
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#1291 [13:40] <CubeTheThird> donna_, did you upgrade more than 30 days ago?
#1292 [13:40] <alex_> http://paste.ubuntu.com/14827018/
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#1294 [13:40] <donna_> i must have
#1295 [13:40] <CubeTheThird> januleczk, does it use mods?
#1296 [13:40] <januleczk> Hello can you help me 1
#1297 [13:40] <januleczk> ?
#1298 [13:41] <CubeTheThird> donna_, ah then you'd have to manually reinstall windows 7 from a disk in that case
#1299 [13:41] <CubeTheThird> brb
#1300 [13:42] <januleczk> hello can you help me ?
#1301 [13:42] <yonicraft> Absol, can I give you the link to dxdiag report here?
#1302 [13:42] <yonicraft> http://paste.ubuntu.com/14827532/
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#1305 [13:43] <donna_> hmmm....ill have to see if i can find one...also when i was on the recovery page it said something about xbox on windows 10...
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#1308 [13:44] <januleczk> hello can you help me ?
#1309 [13:45] <alex_> help me
#1310 [13:45] <alex_> http://paste.ubuntu.com/14827018/
#1311 [13:45] <januleczk> i got problem I have minecraft land and sky when I go to minecraft This mode consists of one bed and loads me and suddenly throws me to the desktop and gives me minecraft crash I do not know what to do already uninstalled my antivirus avast and the same
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#1313 [13:48] <nasfi> I did it! :)
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#1318 [13:50] <Hogwartskitty> I have just downloaded minecraft and cant start the game, its crashing
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#1320 [13:50] <Hogwartskitty> i have a fail report http://paste.ubuntu.com/14818869/
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#1322 [13:51] <nasfi> someone told me to download something. I did it. Now what I do?
#1323 [13:51] <januleczk> hogwartskitty i have tihs problrm ?
#1324 [13:51] <Hogwartskitty> how to fix it?
#1325 [13:51] <januleczk> hogwartskitty i have tihs problrm
#1326 [13:51] * Gammarex [Gammarex@notlogged] has quit. (Client Quit)
#1327 [13:51] <januleczk> i dont no L(
#1328 [13:51] <januleczk> i dont no L(
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#1331 [13:53] <januleczk> hello ! can you help me /
#1332 [13:53] <donna_> what is thw windows 10 edition of minecraft?
#1333 [13:54] <alex_> is sb there?
#1334 [13:54] <januleczk> no i have minecraft sky land
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#1336 [13:54] <nasfi> someone told me to download something. I did it. Now what I do?
#1337 [13:56] <januleczk> hello ! can you help me /
#1338 [13:56] <januleczk> ?
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#1340 [13:57] * TryHardRyn [TryHardRyn@notlogged] has joined #minecrafthelp
#1341 [13:57] <TryHardRyn> hey my minecraft keeps crashing i need help
#1342 [13:57] <januleczk> HELLO!!!! CAN YOU HELP ME ???
#1343 [13:58] <januleczk> Hello my minecraft keeps crashing i have windows 10 i need helpp
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#1345 [13:59] <TryHardRyn> anyone there???
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#1347 [13:59] <TryHardRyn> i keep getting a crash message and it says there's an error in AppData\Roaming\.minecraft\hs_err_pid11616.log what is that???
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#1349 [14:00] <TryHardRyn> help!!!!
#1350 [14:00] <TryHardRyn> please someone help
#1351 [14:00] <nasfi> Aubott said don't ask to ask or wait for someone to help you
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#1354 [14:01] <Espion_X> hello Minecraft does'nt run, seems to have some troule with my graphics card. I have followed the minecraft indication, dxdiag at http://paste.ubuntu.com/14829498/
#1355 [14:02] <CubeTheThird> januleczk, you never answered my question. Are you using mods?
#1356 [14:02] <januleczk> No i havent
#1357 [14:02] <zom999_playz> Hello, when i tried to login with my mojang account it says invalid credentials but i was playing on the same account about 5 minutes earlier
#1358 [14:02] * Derek [Derek@notlogged] has joined #minecrafthelp
#1359 [14:03] <TryHardRyn> alright... so i open up my minecraft and a bit later this happens: An error report file with more information is saved as: # C:\Users\(my name)\AppData\Roaming\.minecraft\hs_err_pid11616.log
#1360 [14:03] * steve_bond [steve_bond@notlogged] has joined #minecrafthelp
#1361 [14:03] <TryHardRyn> i need to know what that is
#1362 [14:03] <zom999_playz> i dont know why it hapend
#1363 [14:03] <zom999_playz> happened*
#1364 [14:04] <januleczk> CubeTheThird I havent mods
#1365 [14:04] <steve_bond> i cant figure out why it keeps crashing
#1366 [14:04] <CubeTheThird> januleczk, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1367 [14:04] <Derek> I need help accessing my account, it seems the system doesn't recognize me even though it allows me to reset my password. Also never had this issue in the past and I've owned this game since beta....hope that helps identifying what might have happened to my account.
#1368 [14:04] <CubeTheThird> zom999_playz, are you able to login to account.mojang.com/me
#1369 [14:04] <zom999_playz> no
#1370 [14:04] <CubeTheThird> tyteen4a03, copy the contents of that file onto http://paste.ubuntu.com and give the URL here.
#1371 [14:04] <CubeTheThird> oops
#1372 [14:04] <CubeTheThird> TryHardRyn, copy the contents of that file onto http://paste.ubuntu.com and give the URL here.
#1373 [14:05] <CubeTheThird> Derek, so you've reset your password successfully, but can't login?
#1374 [14:05] <Derek> yes
#1375 [14:05] <CubeTheThird> zom999_playz, have you tried resetting your password?
#1376 [14:05] <CubeTheThird> ??> Derek login/throttle
#1377 [14:05] <Derek> exactly cube
#1378 [14:05] <Absol> Derek: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1379 [14:05] <Absol> Derek: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1380 [14:05] * rink [rink@notlogged] has quit. (Client Quit)
#1381 [14:05] <zom999_playz> i have tried multiple tmes wirth differnt passwords
#1382 [14:05] <januleczk> http://paste.ubuntu.com/14830522/
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#1384 [14:06] <CubeTheThird> ??> zom999_playz login/throttle
#1385 [14:06] <zom999_playz> different*
#1386 [14:06] <Absol> zom999_playz: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1387 [14:06] <Absol> zom999_playz: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1388 [14:06] <CubeTheThird> januleczk, what anti-virus and firewall software do you have?
#1389 [14:06] <zom999_playz> ok ill try again in 3 hours
#1390 [14:06] <Derek> whats login/throttle?
#1391 [14:06] <januleczk> Avast i unninstal and again crashed ;(
#1392 [14:06] <TryHardRyn> CubeTheThird
#1393 [14:06] <TryHardRyn> http://paste.ubuntu.com/14830553/
#1394 [14:06] <TryHardRyn> there it is
#1395 [14:06] <CubeTheThird> Derek, read what Absol said after that
#1396 [14:06] <CubeTheThird> januleczk, reboot your computer and try again
#1397 [14:07] <Derek> and would the lockout simply appear as password or account is incorrect?
#1398 [14:07] <steve_bond> added the crash report onto the paste bin thing. what now?
#1399 [14:07] <zom999_playz> wait, its not that it was incorrect multiple times though because it was the same username and password
#1400 [14:07] <CubeTheThird> TryHardRyn, are you using a laptop?
#1401 [14:07] <Derek> it doesn't say that account has been "locked out" as it were
#1402 [14:07] <TryHardRyn> yes
#1403 [14:07] <Derek> k
#1404 [14:07] <CubeTheThird> Derek, it don't tell you
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#1407 [14:07] <CubeTheThird> steve_bond, give the link to your paste here
#1408 [14:07] <Derek> ugh 3 hr wait here i come
#1409 [14:07] <Derek> lol
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#1411 [14:08] <Derek> Thanks guys, take it easy
#1412 [14:08] <steve_bond> added the crash report onto the paste bin thing. what now?
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#1414 [14:08] <TryHardRyn> CubeTheThird i am using a laptop
#1415 [14:09] <CubeTheThird> steve_bond, again, give the link to your paste here
#1416 [14:09] <nasfi> CubeTheThird I did what you told me, you did restart my computer. now i do?
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#1419 [14:09] <zom999_playz> it has happened before on another computer and different ip address and i had tried way after 3 hours and it still wouldn't let me on.
#1420 [14:09] <nasfi> the program restart the pc *
#1421 [14:09] <CubeTheThird> TryHardRyn, well your report says your intel graphics drivers are crashing the JVM. Seeing as you have nvidia stuff though, I assume the game isn't running on the correct graphics card
#1422 [14:09] <zom999_playz> i had to buy minecraft again
#1423 [14:09] <CubeTheThird> nasfi, try the game again?
#1424 [14:09] <steve_bond> http://paste.ubuntu.com/14830527/
#1425 [14:09] <CubeTheThird> zom999_playz, if after 3 hours you still can't, you'll have to contact Mojang
#1426 [14:09] <nasfi> 1 minute
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#1428 [14:10] <keesje> my minecraft is saying that my grafical driver outdate is
#1429 [14:10] <CubeTheThird> ??> steve_bond mods
#1430 [14:10] <Absol> steve_bond: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1431 [14:10] <Absol> steve_bond: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1432 [14:10] <zom999_playz> ok how would i contact them
#1433 [14:10] <CubeTheThird> keesje, do you have a dxdiag report?
#1434 [14:10] <CubeTheThird> ??> zom999_playz mojang/email
#1435 [14:10] <Absol> zom999_playz: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1436 [14:10] <Absol> zom999_playz: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1437 [14:10] <zom999_playz> oh ok
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#1439 [14:10] <val98> stop
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#1442 [14:11] <keesje> cube yes
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#1444 [14:11] <CubeTheThird> keesje, give a URL to it here
#1445 [14:11] * steve_bond [steve_bond@notlogged] has quit. (Quit: Web client closed)
#1446 [14:12] <keesje> how can i now i can trust u
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#1448 [14:12] <CubeTheThird> keesje, there isn't any personal info in a dxdiag report
#1449 [14:12] <GreyVulpine> If you don't want our help, the door's over there.
#1450 [14:13] <keesje> http://paste.ubuntu.com/14830580/
#1451 [14:13] <keesje> that one
#1452 [14:13] <CubeTheThird> keesje, you didn't paste the full report onto the website
#1453 [14:13] <keesje> oooooo
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#1455 [14:15] <keesje> http://paste.ubuntu.com/14830679/
#1456 [14:15] <CubeTheThird> keesje, one moment
#1457 [14:15] <keesje> i think i got it
#1458 [14:16] <CubeTheThird> keesje, your graphics card is not officially supported on windows 7. You can try installing the vista drivers (catalyst software) here: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
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#1461 [14:17] <keesje> it is downloading
#1462 [14:18] <Themurderin_> Can someone help me out with this crash report I have? http://pastebin.com/Zpsgzuyb
#1463 [14:19] <CubeTheThird> ??> Themurderin_ mods
#1464 [14:19] <Absol> Themurderin_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1465 [14:19] <Absol> Themurderin_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1466 [14:20] * januleczk [januleczk@notlogged] has joined #minecrafthelp
#1467 [14:20] * Doctor_WhoPVP [Doctor_WhoPVP@notlogged] has joined #minecrafthelp
#1468 [14:20] <januleczk> Again
#1469 [14:21] <CubeTheThird> ??> januleczk tools/hjt
#1470 [14:21] <Absol> januleczk: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1471 [14:21] <Absol> januleczk: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1472 [14:22] <nasfi> and again crashes
#1473 [14:22] <CubeTheThird> nasfi, and it only happens with the most recent snapshot?
#1474 [14:22] <nasfi> yes
#1475 [14:22] * royceg58 [royceg58@notlogged] has joined #minecrafthelp
#1476 [14:23] <royceg58> I have rest my password multiple times and still cant log in to minecraft or Mojong website
#1477 [14:23] <januleczk> Absol what is this ?
#1478 [14:23] <royceg58> royceg58@gmail.com
#1479 [14:23] <CubeTheThird> nasfi, hmm can you send a new past of the crash report?
#1480 [14:23] <CubeTheThird> januleczk, follow all the instructions Absol gave you (it's a robot)
#1481 [14:23] <nasfi> yes
#1482 [14:23] <CubeTheThird> ??> royceg58 login/throttle
#1483 [14:23] <Absol> royceg58: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1484 [14:23] <Absol> royceg58: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1485 [14:24] <nasfi> http://paste.ubuntu.com/14831173/
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#1487 [14:25] <CubeTheThird> nasfi, can you send a paste of the contents of this file: C:\Users\αθανάσιος\AppData\Roaming\.minecraft\hs_err_pid216.log
#1488 [14:25] <nasfi> yes
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#1490 [14:26] * OGZxCowZz [OGZxCowZz@notlogged] has joined #minecrafthelp
#1491 [14:26] <januleczk> Cubethethird Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 20:24:23, on 2016-01-31 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.10586.0020) CHROME: 42.0.2311.90 Boot mode: Normal Running processes: C:\Program Files\WindowsApps\Microsoft.Messaging_2.13.20000.0_x86__8wekyb3d8bbwe\SkypeHost.exe C:\Program Files (x86)\Spotify\Data\SpotifyWebHelper.exe C:\Users\Kasia i Tomek\AppData\Local\Microsoft\BingSvc\
#1492 [14:26] <CubeTheThird> januleczk, paste it onto http://paste.ubuntu.com not here
#1493 [14:27] <nasfi> http://paste.ubuntu.com/14831606/
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#1495 [14:27] <CubeTheThird> nasfi, you didn't paste the whole thing
#1496 [14:27] <OGZxCowZz> i tried logging on to minecraft and i didnt do anything on mojang.com in a while, but it wouldnt log me on. and now i cant log in to anything
#1497 [14:28] * TNTlewlu [TNTlewlu@notlogged] has joined #minecrafthelp
#1498 [14:28] <januleczk> cubethethird http://paste.ubuntu.com/14831812/
#1499 [14:28] <nasfi> oops
#1500 [14:28] <OGZxCowZz> how do i make it so i can get backj on?
#1501 [14:28] * TNTlewlu [TNTlewlu@notlogged] has quit. (Client Quit)
#1502 [14:28] <CubeTheThird> OGZxCowZz, have you tried resetting your password?
#1503 [14:29] <OGZxCowZz> yes
#1504 [14:29] <OGZxCowZz> nothing will work
#1505 [14:29] <CubeTheThird> ??> OGZxCowZz login/throttle
#1506 [14:29] <Absol> OGZxCowZz: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1507 [14:29] <Absol> OGZxCowZz: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1508 [14:29] <CubeTheThird> januleczk, did you reinstall avast?
#1509 [14:29] <nasfi> http://paste.ubuntu.com/14832100/
#1510 [14:30] <OGZxCowZz> i already reset my password tho
#1511 [14:30] <CubeTheThird> nasfi, ok nothing there. Can you make a new dxdiag report?
#1512 [14:30] <CubeTheThird> OGZxCowZz, that doesn't affect throttling
#1513 [14:30] <nasfi> yes
#1514 [14:31] <OGZxCowZz> whats rhat?
#1515 [14:31] <OGZxCowZz> that*
#1516 [14:31] <CubeTheThird> OGZxCowZz, read what Absol said
#1517 [14:31] <OGZxCowZz> ok so spamm login?
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#1519 [14:31] * Espion_X [Espion_X@notlogged] has joined #minecrafthelp
#1520 [14:31] <OGZxCowZz> lemme try
#1521 [14:32] <CubeTheThird> OGZxCowZz, ... what? No. Wait 3 hours before trying again
#1522 [14:32] <januleczk> i reinstall my avast whats next ?
#1523 [14:32] <Espion_X> Hello guy, just to say I have found a solution : no openGL installed, done, minecraft is working (fine for the moment). By !
#1524 [14:32] * Espion_X [Espion_X@notlogged] has quit. (Client Quit)
#1525 [14:32] <CubeTheThird> januleczk, is it avast free?
#1526 [14:32] <OGZxCowZz> OOOO OK
#1527 [14:32] <OGZxCowZz> but that means i cant play for 3 hours?
#1528 [14:33] <CubeTheThird> OGZxCowZz, that's right
#1529 [14:33] <OGZxCowZz> so someone tried to get into my account but couldnt so it locked my account?
#1530 [14:33] <januleczk> Yes hi is Avast free antivirus
#1531 [14:33] * Justaguy [Justaguy@notlogged] has joined #minecrafthelp
#1532 [14:34] <CubeTheThird> OGZxCowZz, it means you (or someone on your network) failed to login too many times
#1533 [14:34] <nasfi> http://paste.ubuntu.com/14832666/ <== the link
#1534 [14:34] <CubeTheThird> januleczk, hmm ok let's do a malware scan
#1535 [14:34] <CubeTheThird> ??> januleczk av/adwcleaner
#1536 [14:34] <Absol> januleczk: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1537 [14:34] <Absol> januleczk: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1538 [14:34] <januleczk> Cubethetihrd thank you!!!!!!!
#1539 [14:34] <OGZxCowZz> ok but thats the thing. i logged off to get on to a different account and now i cant play on any of my accounts...
#1540 [14:34] <januleczk> :D i like you men you help me :D:D:D:D::D:D !!!!
#1541 [14:35] <januleczk> i have adw cleaner
#1542 [14:35] <CubeTheThird> OGZxCowZz, the lockout is applied to your network, not your account
#1543 [14:35] <OGZxCowZz> oooo ok
#1544 [14:35] <CubeTheThird> nasfi, hmm well the driver appears to have been updated. You might just have to wait for a new driver, or a new snapshot
#1545 [14:35] <OGZxCowZz> so i cant even go on a different computer
#1546 [14:36] <CubeTheThird> OGZxCowZz, if the different computer is on the same network, no
#1547 [14:36] <OGZxCowZz> ok just woundering
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#1549 [14:36] * keesje [keesje@notlogged] has quit. (Ping timeout: 204 seconds)
#1550 [14:36] <OGZxCowZz> so i cant even sign in on minecraft launcher... noooooooO!
#1551 [14:37] <nasfi> thank you very much CubeTheThird
#1552 [14:37] <CubeTheThird> no problem :3
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#1555 [14:37] <OGZxCowZz> ok thanks for helping though
#1556 [14:37] * CubeTheThird kicked problem from #minecrafthelp (Reason: roblem :come back with a different name)
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#1558 [14:39] <januleczk> Cubethethird VERY VERY THANK YOU |!!!!!!!
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#1560 [14:41] <Screen> Whenever I open up minecraft i click play but it just crashes. When I went to see whats wrong It says "error trying to render aspects of the game"
#1561 [14:41] <CubeTheThird> Screen, do you have a dxdiag report?
#1562 [14:41] <Screen> yes
#1563 [14:42] <CubeTheThird> Screen, give a URL to it here
#1564 [14:42] <Screen> http://paste.ubuntu.com/14832731/
#1565 [14:42] <CubeTheThird> Screen, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1566 [14:42] * marwan [marwan@notlogged] has quit. (Ping timeout: 204 seconds)
#1567 [14:43] <Screen> ok
#1568 [14:43] <Screen> thanks for letting me know
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#1570 [14:46] * nasfi [nasfi@notlogged] has joined #minecrafthelp
#1571 [14:46] <nasfi> now with the upgrade you told me download I can not play any snapshot :/
#1572 [14:47] <CubeTheThird> O.o
#1573 [14:47] * jamiemaher18 [jamiemaher18@notlogged] has joined #minecrafthelp
#1574 [14:48] <CubeTheThird> nasfi, one sec
#1575 [14:48] <jamiemaher18> my minecraft is not working i have this link http://paste.ubuntu.com/14833270/
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#1578 [14:48] <CubeTheThird> nasfi, install this driver from Lenovo: http://support.lenovo.com/ca/en/products/Laptops-and-netbooks/Lenovo-G-Series-laptops/G50-80/80L0/downloads/DS104154
#1579 [14:49] <CubeTheThird> jamiemaher18, one moment
#1580 [14:49] <nasfi> ok
#1581 [14:50] <CubeTheThird> jamiemaher18, one sec to get your drivers, but just letting you know, you have 32 bit windows, while you should be using 64 bit windows. You can't even use half of your RAM
#1582 [14:51] <CubeTheThird> jamiemaher18, download and install https://www.nvidia.com/download/driverResults.aspx/97758/en-us
#1583 [14:51] <jamiemaher18> ok thanks do i need an upgraded windows? ill download the link now
#1584 [14:52] <CubeTheThird> jamiemaher18, that wouldn't be an upgrade. You would have to reinstall windows as 64 bit instead of 32 bit
#1585 [14:53] <jamiemaher18> ok do you know how to do this?
#1586 [14:53] <CubeTheThird> jamiemaher18, you would need a 64 bit windows installation disk
#1587 [14:54] <jamiemaher18> ok thanks, what do i do with this download site please as it is just showing me products?
#1588 [14:55] <CubeTheThird> jamiemaher18, scroll down to the bottom
#1589 [14:55] <jamiemaher18> yes?
#1590 [14:55] <CubeTheThird> jamiemaher18, there should be an 'accept and download' button
#1591 [14:56] <jamiemaher18> ok thanks
#1592 [14:56] * Skystalker512 [Skystalker512@notlogged] has quit. (Ping timeout: 204 seconds)
#1593 [15:00] * YoSocrates [YoSocrates@notlogged] has joined #minecrafthelp
#1594 [15:01] * F3 [F3@notlogged] has joined #minecrafthelp
#1595 [15:01] <YoSocrates> hello?
#1596 [15:02] <YoSocrates> can anybody help me
#1597 [15:02] <CubeTheThird> YoSocrates, what's the problem?
#1598 [15:02] <F3> slow world generation
#1599 [15:02] <YoSocrates> i cant connect to minecraft servers
#1600 [15:02] <F3> when i star a new world
#1601 [15:02] <YoSocrates> it says its down for maintnence
#1602 [15:03] <F3> it generates so slowly that i fall into nothing.
#1603 [15:03] <CubeTheThird> YoSocrates, did you purchase minecraft?
#1604 [15:03] <CubeTheThird> F3, what is your render distance set to?
#1605 [15:03] <YoSocrates> yes
#1606 [15:03] <F3> 32 chunks
#1607 [15:03] * hallan [hallan@notlogged] has joined #minecrafthelp
#1608 [15:03] <YoSocrates> and it just started happening
#1609 [15:04] <CubeTheThird> F3, well that's why. Turn that down
#1610 [15:04] <CubeTheThird> .m
#1611 [15:04] <PangeaBot_> (CubeTheThird) 03Online: Login, Session, Skins, Website, Realms
#1612 [15:04] <F3> I can only play in creative... because i can fly back to ground level
#1613 [15:04] <CubeTheThird> YoSocrates, does this happen with any server?
#1614 [15:04] <YoSocrates> yes
#1615 [15:04] <CubeTheThird> YoSocrates, what anti-virus and firewall software do you have?
#1616 [15:04] <YoSocrates> norton
#1617 [15:05] <CubeTheThird> YoSocrates, are you using the default game launcher?
#1618 [15:05] * Mindful [Mindful@notlogged] has joined #minecrafthelp
#1619 [15:05] <YoSocrates> yes
#1620 [15:05] <F3> Thanks, but my PC is well over de required settings
#1621 [15:05] <CubeTheThird> F3, how much RAM and VRAM do you have?
#1622 [15:05] <F3> is that normal ?
#1623 [15:05] <Mindful> Anyone know how long an account is locked out for?
#1624 [15:05] <CubeTheThird> Mindful, 3 hours
#1625 [15:05] <YoSocrates> i can log onto servers at my friends houses just not mine
#1626 [15:06] <Mindful> Ah, thank you!
#1627 [15:06] <F3> I just purchased it yesterday
#1628 [15:06] <YoSocrates> and my internet is fine
#1629 [15:06] <CubeTheThird> YoSocrates, on the same computer?
#1630 [15:06] <YoSocrates> no on a different one
#1631 [15:06] <CubeTheThird> YoSocrates, and it's specifically telling you "Authentication servers are down for maintenance"?
#1632 [15:06] <F3> I have 16G
#1633 [15:06] <CubeTheThird> F3, and how much did you allocate to minecraft?
#1634 [15:06] <YoSocrates> yes
#1635 [15:07] <YoSocrates> and try again late
#1636 [15:07] <YoSocrates> later*
#1637 [15:07] * Mindful [Mindful@notlogged] has quit. (Client Quit)
#1638 [15:07] <CubeTheThird> ??> YoSocrates launcher/log
#1639 [15:07] <Absol> YoSocrates: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1640 [15:07] <Absol> YoSocrates: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1641 [15:07] <F3> sorry, i don´t know, my wife installed it. sorry
#1642 [15:08] <YoSocrates> wait hat
#1643 [15:08] <YoSocrates> what
#1644 [15:08] <F3> i belive the standar way
#1645 [15:08] <YoSocrates> go to my .minecraft?
#1646 [15:08] <CubeTheThird> YoSocrates, do what Absol said
#1647 [15:08] <CubeTheThird> F3, ok, in the launcher, click Edit Profile
#1648 [15:08] <YoSocrates> ok
#1649 [15:08] <F3> ok, i´m there
#1650 [15:09] * Acarii|Away [Acarii|Away@notlogged] has quit. (Ping timeout: 186 seconds)
#1651 [15:09] <CubeTheThird> F3, is the JVM Arguments box checked?
#1652 [15:09] <F3> No,
#1653 [15:09] <CubeTheThird> F3, check it, and change the -Xmx1G to -Xmx4G
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#1655 [15:10] <CubeTheThird> F3, and, how much VRAM do you have?
#1656 [15:10] <F3> done
#1657 [15:10] * Pi is now known as Guest50907
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#1660 [15:12] <CubeTheThird> F3, save the profile and try again
#1661 [15:12] * nasfi [nasfi@notlogged] has quit. (Ping timeout: 204 seconds)
#1662 [15:12] <F3> ok, let see if it´ll work... thanks man
#1663 [15:12] * KjelCartier [KjelCartier@notlogged] has joined #minecrafthelp
#1664 [15:13] <CubeTheThird> F3, but without knowing how much VRAM you have, I can't say that rendering at 32 chunks will work well
#1665 [15:13] <YoSocrates> ok almost done
#1666 [15:13] <KjelCartier> I just migrated accounts and my sister was using my email. but when i switched my account over it deleted hers
#1667 [15:13] * TheRainbowRapist [TheRainbowRapist@notlogged] has joined #minecrafthelp
#1668 [15:13] <YoSocrates> http://paste.ubuntu.com/14835100/
#1669 [15:14] <TheRainbowRapist> http://paste.ubuntu.com/14834974/
#1670 [15:14] <YoSocrates> CubeTheThird there it is
#1671 [15:14] <CubeTheThird> KjelCartier, what are both of your minecraft usernames?
#1672 [15:14] <YoSocrates> Absol
#1673 [15:14] <KjelCartier> Mine is "FatherWilikins" and hers is Kodakdus"
#1674 [15:14] <CubeTheThird> YoSocrates, ok, can you do the same thing with the launcher log?
#1675 [15:14] <YoSocrates> launcherlog?
#1676 [15:15] <YoSocrates> is that in my .minecraft
#1677 [15:15] <CubeTheThird> TheRainbowRapist, delete your game launcher and get the newer one from https://minecraft.net/download
#1678 [15:15] <CubeTheThird> YoSocrates, no.. it's a tab in the launcher
#1679 [15:15] <TheRainbowRapist> sorry thanks
#1680 [15:15] <F3> ok, VRAM is 1G
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#1682 [15:15] <F3> it did not work
#1683 [15:15] <CubeTheThird> KjelCartier, as far as I can tell both are still registered
#1684 [15:16] <CubeTheThird> F3, ya that's not enough to run at 32 chunks
#1685 [15:16] <KjelCartier> ok. but i cant log into mine as well as hers cause my email is on both
#1686 [15:16] <F3> ok, get it.
#1687 [15:16] <CubeTheThird> KjelCartier, that isn't possible. You can't migrate an account to one that already has minecraft on it
#1688 [15:17] <CubeTheThird> KjelCartier, please test all of your emails (and hers) on http://www.minecraft.net/retrievename
#1689 [15:17] <YoSocrates> here it is http://paste.ubuntu.com/14835882/
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#1691 [15:18] <CubeTheThird> YoSocrates, after you press play please
#1692 [15:19] * abdullah [abdullah@notlogged] has quit. (Client Quit)
#1693 [15:19] <F3> thanks, but, when the world is created i can pull it back to 32 ?
#1694 [15:20] * Alex_ [Alex_@notlogged] has joined #minecrafthelp
#1695 [15:20] <Alex_> http://paste.ubuntu.com/14836187/
#1696 [15:21] * Becky [Becky@notlogged] has joined #minecrafthelp
#1697 [15:21] <CubeTheThird> F3, no. The amount of data being processed to render 32 chunks is huge, and your computer will not be able to handle that
#1698 [15:21] <CubeTheThird> F3, it takes a beast of a computer to do it. I've seldom seen people able to
#1699 [15:21] * Zakiwaki [Zakiwaki@notlogged] has joined #minecrafthelp
#1700 [15:21] <CubeTheThird> Alex_, one moment
#1701 [15:21] * TryHardRyn [TryHardRyn@notlogged] has joined #minecrafthelp
#1702 [15:21] <Alex_> ok
#1703 [15:21] <CubeTheThird> Alex_, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows+7+-+32
#1704 [15:22] <Zakiwaki> Hi, I suddenly couldn't log into my minecraft pls help It was something with a migration problem
#1705 [15:22] <TryHardRyn> hey... i keep crashing again but it's this now: http://paste.ubuntu.com/14836246/
#1706 [15:22] <YoSocrates> here it is http://paste.ubuntu.com/14836254/
#1707 [15:22] <CubeTheThird> Zakiwaki, what is your minecraft username?
#1708 [15:22] <Zakiwaki> Ollermanden
#1709 [15:22] <CubeTheThird> ??> TryHardRyn win/dxdiag
#1710 [15:22] <Absol> TryHardRyn: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1711 [15:23] <TryHardRyn> ? what's that
#1712 [15:23] <TryHardRyn> ok
#1713 [15:23] <Becky> I am wanting to see if someone can help me. http://paste.ubuntu.com/14836224/ I know my system is not the best but was running fine until I downloaded windows 10 now I have updated the driver and still crashes
#1714 [15:23] <CubeTheThird> TryHardRyn, do what Absol said
#1715 [15:23] <CubeTheThird> Zakiwaki, please test your email(s) on http://www.minecraft.net/retrievename
#1716 [15:23] <YoSocrates> CubeTheThird http://paste.ubuntu.com/14836254/
#1717 [15:23] <CubeTheThird> YoSocrates, one sec
#1718 [15:23] <F3> I get it, it worked now. It´s a shame, what is yor recomendation then ? I have 1G VRAM and 16G RAM
#1719 [15:23] <YoSocrates> ok
#1720 [15:23] <CubeTheThird> Becky, you didn't paste the full report onto the website
#1721 [15:23] <F3> My processor is ok to
#1722 [15:23] <Alex_> do i have to download both?
#1723 [15:24] <Becky> oh ok hold on
#1724 [15:24] <CubeTheThird> F3, start with 12 chunks and work your way up from there
#1725 [15:24] <CubeTheThird> Alex_, no, just the catalyst software
#1726 [15:24] <CubeTheThird> YoSocrates, that is the same thing...
#1727 [15:24] <YoSocrates> really?
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#1729 [15:25] <YoSocrates> i pressed play and thats what it said
#1730 [15:25] <F3> ok man thanks, apreciated your help. sorry for the trouble.
#1731 [15:25] <Zakiwaki> Cubethethird what if i dont reneger WHO
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#1733 [15:25] <nasfi> still continues to crash
#1734 [15:25] <CubeTheThird> YoSocrates, there should be much more info after you press play
#1735 [15:25] <nasfi> :/
#1736 [15:25] <Alex_> ok
#1737 [15:25] <CubeTheThird> Zakiwaki, sorry, what?
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#1740 [15:26] <Zakiwaki> what if I don't remember the e-mail i made my mine craft
#1741 [15:26] <Paulo_The_King> Hey im having this problem where when i try to log into mc they say my user name is wrong but when i log into mojang its correct. Can anyone help me?
#1742 [15:26] * WolfHraje_SVK [WolfHraje_SVK@notlogged] has joined #minecrafthelp
#1743 [15:26] <TryHardRyn> http://paste.ubuntu.com/14836294/ <<< there you go
#1744 [15:26] <TryHardRyn> i followed the directions
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#1747 [15:27] <CubeTheThird> Zakiwaki, that's what testing all your emails is for
#1748 [15:27] * WolfHraje_SVK [WolfHraje_SVK@notlogged] has quit. (Client Quit)
#1749 [15:27] <CubeTheThird> Zakiwaki, if you can't find it, you will have to contact Mojang
#1750 [15:27] <CubeTheThird> ??> Zakiwaki mojang/email
#1751 [15:27] <Absol> Zakiwaki: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1752 [15:27] <Absol> Zakiwaki: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1753 [15:27] <TryHardRyn> Absol i did the directions... http://paste.ubuntu.com/14836294/
#1754 [15:27] <CubeTheThird> Paulo_The_King, have you tried restting your password?
#1755 [15:27] <CubeTheThird> TryHardRyn, one moment
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#1757 [15:27] <Zakiwaki> Is send them an email 4 days ago still haven't replied
#1758 [15:27] <CubeTheThird> Zakiwaki, then just wait
#1759 [15:28] <Becky> Here is the full report http://paste.ubuntu.com/14836307/ not sure what I am doing, just trying to fix for my 9 year old.
#1760 [15:28] <Zakiwaki> Ok I'm impatient
#1761 [15:28] <CubeTheThird> Becky, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1762 [15:28] <Paulo_The_King> i tried but to do that i need to know my username with when i type it in it says it is wrong and if i try to use my email it says it is also wrong
#1763 [15:28] * ilikeu [ilikeu@notlogged] has joined #minecrafthelp
#1764 [15:28] <Becky> thank you
#1765 [15:28] <ilikeu> hey i have a problem my minecraft keeps on crashing or whatever
#1766 [15:28] <CubeTheThird> brb
#1767 [15:29] <TryHardRyn> i just crashed again
#1768 [15:29] <nasfi> still continues to crash :/
#1769 [15:29] <YoSocrates> here i think i got it now @Cube http://paste.ubuntu.com/14836314/
#1770 [15:29] <TryHardRyn> Absol did you follow the link?
#1771 [15:29] * Becky [Becky@notlogged] has quit. (Quit: Web client closed)
#1772 [15:29] <YoSocrates> and or Absol ^
#1773 [15:31] * templater [templater@notlogged] has joined #minecrafthelp
#1774 [15:31] <templater> hi
#1775 [15:31] * PangeaBot [PangeaBot@notlogged] has joined #minecrafthelp
#1776 [15:31] <ilikeu> i need help with my minecraft it keeps on closing here my thing http://paste.ubuntu.com/14836337/
#1777 [15:31] <templater> i am facing a problem in joing the server
#1778 [15:31] <TryHardRyn> my minecraft keeps crashing
#1779 [15:31] <TryHardRyn> http://paste.ubuntu.com/14836294/
#1780 [15:32] <templater> i am getting this error java.lang.NullPointerException: group
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#1782 [15:33] <YoSocrates> Absol can i pm u
#1783 [15:33] <Paulo_The_King> Hey im having this problem where when i try to log into mc they say my user name is wrong but when i log into mojang its correct. I tried to restart my password but to do that i need to know my username with when i type it in it says it is wrong and if i try to use my email it says it is also wrong. Can someone help me?
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#1786 [15:35] <carson> i need help my minecraft keeps on closing http://paste.ubuntu.com/14836337/
#1787 [15:35] <carson> i need help my minecraft keeps on closing http://paste.ubuntu.com/14836337/
#1788 [15:35] * YoSocrates [YoSocrates@notlogged] has quit. (Quit: Web client closed)
#1789 [15:35] <carson> is anyone there
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#1794 [15:36] <nasfi> is afk
#1795 [15:36] <carson> i need help my minecraft keeps on closing http://paste.ubuntu.com/14836337/
#1796 [15:36] <carson> i need help my minecraft keeps on closing http://paste.ubuntu.com/14836337/
#1797 [15:36] <carson> i need help my minecraft keeps on closing http://paste.ubuntu.com/14836337/
#1798 [15:36] <carson> i need help my minecraft keeps on closing http://paste.ubuntu.com/14836337/
#1799 [15:36] * Absol kicked carson from #minecrafthelp (Reason: arson :Stop spamming)
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#1813 [15:47] <carson> i need help my minecraft keeps on closing http://paste.ubuntu.com/14836337/
#1814 [15:47] <carson> i need help my minecraft keeps on closing http://paste.ubuntu.com/14836337/
#1815 [15:48] <carson> whoops didnt mean to do it twice
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#1819 [15:57] <Sevegs> hey guys, I need help... Minecraft is crashing, like I can't even open it. I think is something about the Drivers... Can anyone help me?
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#1823 [16:00] <Bradley> Is there any mojang support here that i can speak to
#1824 [16:00] <CHART101> my minecraft account won't connect on minecraft.net
#1825 [16:00] <Bradley> I have a minecraft account that i have changed to the wrong email by accident. I'm not able to connect to this account anymore. Any help?
#1826 [16:01] <CHART101> i dealing with a similar incident
#1827 [16:01] <CHART101> i dealing with a similar incident
#1828 [16:01] * CHART101 [CHART101@notlogged] has left #minecrafthelp
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#1830 [16:02] <CHART101> anyone that can't help?
#1831 [16:02] * Harispectic [Harispectic@notlogged] has joined #minecrafthelp
#1832 [16:03] <Bradley> There has to be atleast one mojang rep online? Nobody that i can speak with to fix my issue?
#1833 [16:03] <CHART101> can someone help me connect to my Minecraft account again? minecraft.net wouldn't allow me to sign into my profile and now it has done the same thing to my mincraft application. I need help
#1834 [16:04] <GreyVulpine> Bradley - This has always been a community-run support. Nobody here works for Mojang. For account issues, please submit a support ticket
#1835 [16:04] <GreyVulpine> Bradley - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1836 [16:04] <CHART101> thamks
#1837 [16:04] <Bradley> Thank you very much Grey!
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#1839 [16:04] <Harispectic> I have windows 10 it said my graphics drivers are outdate its says to post this link for help guys please help meh m8s http://paste.ubuntu.com/14836411/
#1840 [16:05] <nasfi> still continues to crash
#1841 [16:06] <Harispectic> please
#1842 [16:06] * nasfi [nasfi@notlogged] has quit. (Quit: Web client closed)
#1843 [16:06] <Harispectic> its 1.8.9
#1844 [16:06] <Harispectic> i think
#1845 [16:08] <Harispectic> is anyone going to help?
#1846 [16:08] <Harispectic> :c
#1847 [16:08] * Sevegs [Sevegs@notlogged] has quit. (Ping timeout: 204 seconds)
#1848 [16:08] <Harispectic> please
#1849 [16:08] <Harispectic> http://paste.ubuntu.com/14836411/
#1850 [16:08] <Harispectic> i followed steps
#1851 [16:08] <Harispectic> said to ask 4 help here
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#1853 [16:09] <Harispectic> http://paste.ubuntu.com/14836411/ says to update graphics driver in the crash report idk how
#1854 [16:10] * KimiStarr [KimiStarr@notlogged] has joined #minecrafthelp
#1855 [16:10] <KimiStarr> HELP Please!!! I cannot connect to LAN Server
#1856 [16:10] <Harispectic> http://paste.ubuntu.com/14836411/ says to update graphics driver in the crash report idk how
#1857 [16:11] <Harispectic> kimi is your wifi properly connected?
#1858 [16:11] <KimiStarr> yes, it was working fine yesterday
#1859 [16:11] <Harispectic> today?
#1860 [16:11] <KimiStarr> and today it just wouldn't - says "Failed to connect to server"
#1861 [16:11] <KimiStarr> connection timed out
#1862 [16:11] <Harispectic> go to setting check if everything is on
#1863 [16:11] <KimiStarr> no further information
#1864 [16:11] <Harispectic> well lan stuff
#1865 [16:12] <KimiStarr> which setting?
#1866 [16:12] <Harispectic> minecraft
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#1868 [16:12] <KimiStarr> I haven't changed anything since yesterday... which exactly should we check?
#1869 [16:12] <KimiStarr> oh and game was opened to LAN to, cant connect to the port number
#1870 [16:13] <Harispectic> check to port or delete port and evter again if neccassary
#1871 [16:13] <Harispectic> opps
#1872 [16:13] <KimiStarr> did that too, didn't work
#1873 [16:13] <Harispectic> delete*
#1874 [16:13] <Harispectic> enter*
#1875 [16:13] <Harispectic> oh
#1876 [16:13] <Harispectic> then idk
#1877 [16:14] <KimiStarr> thanks tho
#1878 [16:14] <Harispectic> the help me on MCPE
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#1883 [16:16] <Mad__> I need help
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#1886 [16:18] <Mad__> I bought minecraft before november 2012, and my account used to work fine, lately i have not been able to use the account?
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#1889 [16:19] <egg_> does anyone know how to get onto a server when all it says is It can't get athunticated when my sister can get on any server fine, I've tried restarting my game, logging in and then out, and restarting the computer what do?
#1890 [16:20] <Mad__> try uninstalling mc from your computer and then reinstalling it and logging back in
#1891 [16:20] <egg_> >M'Kay
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#1914 [16:45] <Sugeema> Hi, Mojang blocked my IP from logging in from too many attempts, is there a way to bypass it or how much time do I have to wait?
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#1918 [16:55] <CubeTheThird> Sugeema, 3 hours after your last attempt. Or try logging in from a different network
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#1922 [16:58] <Sugeema> thanks
#1923 [16:58] <Youssef12_> help me i have got a game output
#1924 [16:59] <Youssef12_> what do i need to do i wanna play
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#1926 [17:01] <Youssef12_> HELP ME
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#1929 [17:02] <webrosc> Youssef12_, post your game output to paste.ubuntu.com then give us a link to that here
#1930 [17:02] * joker2611 [joker2611@notlogged] has joined #minecrafthelp
#1931 [17:02] <joker2611> I cant order any realms
#1932 [17:02] <webrosc> joker2611, why not?
#1933 [17:02] <joker2611> I keep getting errors and I habe tried 3 different cards
#1934 [17:02] <joker2611> and ideas??
#1935 [17:02] <webrosc> joker2611, what errors?
#1936 [17:03] <joker2611> any ideas?!
#1937 [17:03] <joker2611> There was a problem processing your credit card, please double check your information and try again.
#1938 [17:03] <Youssef12_> Here is the link http://paste.ubuntu.com/14841156/
#1939 [17:03] <webrosc> joker2611, call your bank, make sure they are not blocking transactions to Sweden
#1940 [17:04] <joker2611> I have tried a credit card
#1941 [17:04] <joker2611> and same thing
#1942 [17:04] <webrosc> joker2611, call your card provider
#1943 [17:04] <Youssef12_> What do i need to do now
#1944 [17:05] <webrosc> ??> Youssef12_ win/dxdiag
#1945 [17:05] <Absol> Youssef12_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1946 [17:05] <joker2611> I guess that was the error it let it go through with another mastercard
#1947 [17:05] <joker2611> Thank you guys
#1948 [17:05] <Youssef12_> lets see
#1949 [17:06] <Youssef12_> i didn't work!
#1950 [17:06] <Youssef12_> What now
#1951 [17:06] * GibbyOH [GibbyOH@notlogged] has joined #minecrafthelp
#1952 [17:06] <webrosc> Youssef12_, follow the guide
#1953 [17:06] <webrosc> its a guide to get information, not a fix
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#1955 [17:06] <Youssef12_> oke
#1956 [17:06] <Youssef12_> and then if i done it
#1957 [17:07] <webrosc> just do as the guide says
#1958 [17:07] <GibbyOH> If you have a minecraft server up and running should it show up in the list of games under multiplayer in the minecraft client
#1959 [17:08] <webrosc> GibbyOH, only if you add it yourself, the bit where it says looking for server is for LAN
#1960 [17:08] <Youssef12_> im done what now
#1961 [17:08] <Youssef12_> i have got the paste
#1962 [17:08] <webrosc> Youssef12_, then you have a new link
#1963 [17:08] <Youssef12_> of the url
#1964 [17:08] <webrosc> post the link
#1965 [17:08] <Youssef12_> yes
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#1967 [17:09] <GibbyOH> So even if the server is on the LAN it will not find it, the auto find is only for LAN when you are going from Client to Client?
#1968 [17:10] <webrosc> GibbyOH, did you run the server file, or use open to lan?
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#1971 [17:10] <Youssef12_> here http://paste.ubuntu.com/14841223/
#1972 [17:10] * Ruby is now known as Guest978
#1973 [17:11] <webrosc> GibbyOH, as far as i know it only autoo populates the server if you use the open to lan
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#1975 [17:11] <Youssef12_> and now?
#1976 [17:11] <Guest978> I downloaded microsoft 10 and now it says i do not have any drivers to run it. I downloaded the three they suggested. Restarted the computer and it did not do any help
#1977 [17:11] <webrosc> Youssef12_, you wait and be patient
#1978 [17:11] <Youssef12_> oke
#1979 [17:11] <webrosc> Guest978, dxdiag log link?
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#1981 [17:12] <GibbyOH> I ran the server file from the Start.bat I created to give it additional memory
#1982 [17:12] <Guest978> I ran the dxdiag log link and I honestly don
#1983 [17:12] <webrosc> GibbyOH, yh then it won't auto show
#1984 [17:12] <Guest978> t know what to look at for sure.
#1985 [17:12] <GibbyOH> ok thanks
#1986 [17:12] <webrosc> ??> Guest978 win/dxdiag
#1987 [17:12] <Absol> Guest978: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1988 [17:12] * lucario432 [lucario432@notlogged] has joined #minecrafthelp
#1989 [17:12] <Guest978> I know it does not match the dxdiag sample on the web
#1990 [17:13] <Guest978> Ok I will do so
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#1992 [17:13] <Youssef12_> i'm sorry butt?
#1993 [17:14] <Youssef12_> are you downloading something or?
#1994 [17:14] <webrosc> ??> Youssef12_ scold/patience
#1995 [17:14] <Absol> Youssef12_: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#1996 [17:14] <Absol> Youssef12_: In short, your supplications will be answered, in the order in which they are received.
#1997 [17:15] * popypoplandpoppopy123 [popypoplandpoppopy123@notlogged] has joined #minecrafthelp
#1998 [17:15] <popypoplandpoppopy123> anyone on
#1999 [17:15] <Youssef12_> oke i just taught you forget me
#2000 [17:16] <popypoplandpoppopy123> youssef12 do you know how to get rid of all mobs
#2001 [17:16] <webrosc> popypoplandpoppopy123, please shorten your nick
#2002 [17:16] <Youssef12_> nope
#2003 [17:17] <popypoplandpoppopy123> sorry i will but do you know hot to get rid of mobs like a code
#2004 [17:17] <webrosc> we fix minecraft tech issues here, have you looked on wiki for the commands?
#2005 [17:17] <popypoplandpoppopy123> i give up
#2006 [17:17] * popypoplandpoppopy123 [popypoplandpoppopy123@notlogged] has quit. (Client Quit)
#2007 [17:18] <webrosc> Youssef12_, download and install the 3rd file here https://downloadcenter.intel.com/download/25484/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-
#2008 [17:18] <Youssef12_> oke
#2009 [17:19] * Mockies [Mockies@notlogged] has joined #minecrafthelp
#2010 [17:19] <Mockies> uhm,
#2011 [17:20] <Mockies> hello?
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#2013 [17:20] <Guest978> I ran the dxdiag log here http://paste.ubuntu.com/14841280/plain/ is my link
#2014 [17:20] <webrosc> ??> Mockies ask
#2015 [17:20] <Absol> Mockies: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#2016 [17:20] <Absol> Mockies: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#2017 [17:20] <Guest978> now what do i need to know
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#2019 [17:20] <webrosc> Guest978, uyou now wait for me to look at it
#2020 [17:20] <Mockies> My minecraft won't run because of outdated drivers
#2021 [17:20] <Guest978> Okay cool. Awesome. Thank you for your help
#2022 [17:21] <Mockies> I ran the dxdiag log here http://paste.ubuntu.com/14841296/
#2023 [17:21] <webrosc> Mockies, one moment too
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#2025 [17:21] <Mockies> Thanks
#2026 [17:22] <Guest978> Is there anything i need to do
#2027 [17:22] <webrosc> Mockies, delete the minecraft.exe you are using to run minecraft, then download and run the minecraft.msi from minecraft.net, use the link that makes to run the game
#2028 [17:22] <webrosc> Guest978, just to be patient
#2029 [17:23] <Mockies> Ok thanks
#2030 [17:23] <Guest978> okay i will be patient
#2031 [17:23] <webrosc> Guest978, download and run the 3rd file here https://downloadcenter.intel.com/download/25698/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
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#2033 [17:24] <Guest978> okay i will do so
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#2037 [17:25] <lewis> Hello. i have just updated to windows 10 and i am trying to install minecraft. i have it installed but when i go to play it it says i need to update my graphics drive. i have updated but still wont work..??
#2038 [17:25] <webrosc> lewis, dxdiag log link?
#2039 [17:25] * GibbyOH [GibbyOH@notlogged] has quit. (Ping timeout: 204 seconds)
#2040 [17:25] <lewis> http://paste.ubuntu.com/14841336/
#2041 [17:25] <webrosc> lewis, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2042 [17:25] <playfulcyanide> It seems that my account was hacked and username was changed. I've changed the password and security questions, but is there any chance at getting my original name back?
#2043 [17:26] <playfulcyanide> (changed from playfulcyanide to LuckyGamingTR)
#2044 [17:26] <webrosc> playfulcyanide, you have to wait the 30 days
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#2046 [17:27] <Mockies> Uhm, it still didn't work after using the minecraft.msi one
#2047 [17:27] <playfulcyanide> I didn't have security questions set before, so is that enough to prevent a hack in the future?
#2048 [17:27] * LYYH [LYYH@notlogged] has joined #minecrafthelp
#2049 [17:28] <Mockies> It said I had a possible corruption
#2050 [17:28] <webrosc> Mockies, the launcher loads? open it then click edit profile, is the java settings checked or unchecked?
#2051 [17:28] <webrosc> oh
#2052 [17:28] * BISCOITONERDdxd [BISCOITONERDdxd@notlogged] has joined #minecrafthelp
#2053 [17:28] <webrosc> playfulcyanide, in theory
#2054 [17:28] <BISCOITONERDdxd> hello
#2055 [17:28] <Mockies> The launcher doesn't load
#2056 [17:28] <webrosc> nothing is totally secure
#2057 [17:29] <BISCOITONERDdxd> what
#2058 [17:29] <webrosc> Mockies, goto c:/program files/minecraft and delete all the files in there, then re run the msi
#2059 [17:29] * peidao [peidao@notlogged] has quit. (Quit: Web client closed)
#2060 [17:30] <webrosc> Mockies, might be program files (x86)/minecraft
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#2064 [17:32] <playfulcyanide> thanks
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#2067 [17:32] <webrosc> BISCOITONERDdxd, do you need help?
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#2070 [17:36] <Mockies> nvm
#2071 [17:36] <Mockies> It worked I think :D
#2072 [17:36] <Mockies> Still says the same thing
#2073 [17:37] <webrosc> Mockies, the launcher loads now? can you do what i said about edit profile and look at the java check boxes
#2074 [17:38] <jaden> i need help because the demo of mincraft doesnt work
#2075 [17:38] <Mockies> The launcher didn't load, it still has the corruption thingy
#2076 [17:38] <webrosc> Mockies, ok, next time say what doesn't work, not jusyt, it doesn't work ;)
#2077 [17:38] <Mockies> Ok
#2078 [17:39] <webrosc> Mockies, in that case i think the only answer if to remove windows 10, as using the msi is only a temp fix as your GPU isn't fully windows 10 supported, but as you can't use the msi then you can't use that fix
#2079 [17:39] <webrosc> jaden, and why doesn't it?
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#2081 [17:40] * seraio21 [seraio21@notlogged] has joined #minecrafthelp
#2082 [17:41] <seraio21> hi, how can i change my minecraft account email ? i bought the game like 2 years ago. forgott the mail, doesnt say me at any point which mail ive used...
#2083 [17:41] <webrosc> seraio21, do you have access to your old email account?
#2084 [17:41] <seraio21> no because i dont even know which account ive used...
#2085 [17:41] <webrosc> how many emails do you use?
#2086 [17:42] <webrosc> use https://minecraft.net/retrievename to test them all to see if any are linked to minecraft
#2087 [17:42] <Mockies> The launcher started webrosc
#2088 [17:42] <webrosc> seraio21, if that doesn't help you will have to contact Mojang to sort it
#2089 [17:42] <seraio21> i probably deleted the one i could have used... made new emails a year ago and never used the old ones again
#2090 [17:42] <webrosc> Mockies, ok, can you play too?
#2091 [17:43] <Mockies> I don't know, it's downloading the files rn
#2092 [17:43] <webrosc> seraio21, try the link i provided to check
#2093 [17:43] <seraio21> i can play yes. i can login in my account, i got pw and nickname...but dont know my email and cant migrate my account
#2094 [17:43] <webrosc> seraio21, only statements starting with your name are aimed at you
#2095 [17:43] <seraio21> i tried the link...it say forgott your passowrd ...but ive forgott my email
#2096 [17:43] <Mockies> it worked!
#2097 [17:43] <Mockies> :D
#2098 [17:44] <seraio21> alright got it...
#2099 [17:44] <webrosc> Mockies, enjoy
#2100 [17:44] <seraio21> how can i contact mojang ?
#2101 [17:44] <webrosc> ??> seraio21 mojang/email
#2102 [17:44] <Absol> seraio21: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2103 [17:44] <Absol> seraio21: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2104 [17:45] <Mockies> Thanks webrosc for your time. :)
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#2107 [17:46] <seraio21> ill check the links, thanks, i will text again in a few minutes if it worked
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#2109 [17:50] <seraio21> alright now im going to wait for reply...thanks, going off bye
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#2116 [17:59] <Youssef12_> i have downloaded intel control panel what now
#2117 [17:59] <webrosc> run it
#2118 [18:01] <Youssef12_> i have did everything and now it says screen, 3D,Video,Profil and Options and help what do i do=
#2119 [18:01] <Youssef12_> ?
#2120 [18:01] * Cake [Cake@notlogged] has joined #minecrafthelp
#2121 [18:02] <webrosc> you ran the installer?
#2122 [18:02] <Youssef12_> yes
#2123 [18:03] <webrosc> did you try minecraft after?
#2124 [18:07] * gammbros [gammbros@notlogged] has joined #minecrafthelp
#2125 [18:07] <gammbros> my minecraft keep saying error when starting
#2126 [18:07] <gammbros> can u help
#2127 [18:08] * Shazam103 [Shazam103@notlogged] has joined #minecrafthelp
#2128 [18:09] <Shazam103> so my account got leaked and i was wondering if you guys could retrieve it somehow <3, i have the mc card with the code on the back so yea
#2129 [18:09] <gammbros> my minecraft keep saying error when starting
#2130 [18:10] <webrosc> ??> Shazam103 mojang/email
#2131 [18:10] <Absol> Shazam103: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2132 [18:10] <Absol> Shazam103: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2133 [18:10] * Gyarados422 [Gyarados422@notlogged] has joined #minecrafthelp
#2134 [18:10] <webrosc> Shazam103, only Mojang can
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#2136 [18:10] <webrosc> gammbros, what error?
#2137 [18:11] * SDcelindy04 [SDcelindy04@notlogged] has quit. (Quit: Web client closed)
#2138 [18:11] <gammbros> i need to update graphics card error
#2139 [18:11] * meg [meg@notlogged] has joined #minecrafthelp
#2140 [18:11] <webrosc> you have a dxdiag log link?
#2141 [18:11] <gammbros> no
#2142 [18:12] <webrosc> ??> gammbros win/dxdiag
#2143 [18:12] <Absol> gammbros: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2144 [18:12] <Gyarados422> Hello, I have attempted to start up my Minecraft on Optifine 1.8.7 and an error keeps coming up about me needing to update my drivers. I have attempted to update my driver, but it keeps saying that it can not locate a driver to update. So, now I am to the step in the process where I had to obtain a DxDiag. Do I put the link to the Ubuntu Pastebin here?
#2145 [18:13] <webrosc> Gyarados422, post the link here yes
#2146 [18:13] <meg> Im having trouble updating drivers
#2147 [18:13] <webrosc> meg, dxdiag log link?
#2148 [18:13] <Gyarados422> http://paste.ubuntu.com/14843368/
#2149 [18:13] <webrosc> Gyarados422, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2150 [18:14] <Gyarados422> Ah, okay, thank you. Is there a link to a guide on how to downgrade to Windows 7?
#2151 [18:14] <webrosc> Gyarados422, when did you upgrade to 10?
#2152 [18:14] <gammbros> http://paste.ubuntu.com/14843408/
#2153 [18:14] <Gyarados422> 2 months ago
#2154 [18:14] <webrosc> gammbros, deklete the minecraft.exe, then download and run the minecraft.msi from minecraft.net
#2155 [18:15] <webrosc> Gyarados422, then you have to do a full reinstall, too late to do a revert
#2156 [18:15] <Gyarados422> Okay.
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#2158 [18:15] <meg> i saved the file to my desk top how do I copy and paste
#2159 [18:15] <Gyarados422> Thx
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#2161 [18:15] <gammbros> ok the thing is ive had help 3 times each different and they were temporary not permanent
#2162 [18:15] <webrosc> meg,copy it to paste.ubuntu.com then link that here
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#2164 [18:16] <meg> got it.
#2165 [18:16] <webrosc> gammbros, as in the same issue?
#2166 [18:16] <gammbros> yes but each time different way of helping
#2167 [18:17] <webrosc> gammbros, its because your GPU isn't fully windows 10 supported, we can only give temp fixes, the only full fix is to return to windows 7/8
#2168 [18:17] <egg_> hey mad are you still on?
#2169 [18:17] <gammbros> how do u do that
#2170 [18:17] <webrosc> egg_, look at the user list, see them there?
#2171 [18:17] <egg_> too many names
#2172 [18:17] <egg_> but I guess I could ask you
#2173 [18:18] <egg_> so if I un-install MC and re-install it will I loose all my worlds!?
#2174 [18:18] <webrosc> gammbros, i guess its been more than a month since you installed windows 10?
#2175 [18:18] <webrosc> egg_, if you want to make sure your worlds are safe then back them up
#2176 [18:18] <gammbros> maybe a little less nott sure
#2177 [18:18] <meg> I pasted it..
#2178 [18:18] <webrosc> i've not used the msi so not 100% if it would remove saves or not
#2179 [18:18] <egg_> M'Kay
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#2181 [18:19] <webrosc> ??> gammbros win/downgrade
#2182 [18:19] <Absol> gammbros: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2183 [18:19] <webrosc> meg, need the link to it
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#2187 [18:20] <meg> how do I get the link to it? I am new at this.
#2188 [18:21] <orangebeak> okay first problem: I just uninstalled my graphics driver & checked delete software ;-; Second, I tried to do that so minecraft would not crash if i pressed F11, Alt+F4, Alt+Tab. Doing so crashes my display driver & minecraft
#2189 [18:21] <webrosc> meg, when you clicked paste, it took you to a new page, copy the URL of that page and post it here e.g. paste.ubuntu.com/123456
#2190 [18:21] <meg> http://paste.ubuntu.com/14843456/plain/
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#2192 [18:23] <meg> http://paste.ubuntu.com/14843456/plain/
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#2194 [18:24] <webrosc> meg, download and run the first radeon software here https://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
#2195 [18:24] <orangebeak> How would I get my AMD ATI Radeon 3000 Graphics back
#2196 [18:24] <webrosc> orangebeak, what OS?
#2197 [18:24] <orangebeak> I am on Windows 10
#2198 [18:25] <webrosc> you won't then as that GPU isn't windows 10 supported
#2199 [18:25] <orangebeak> Could that be why minecraft crashes every time I press F11 alt tab or alt f4?
#2200 [18:25] <orangebeak> D:
#2201 [18:25] <webrosc> AMD stopped support for the 4xxx series and under at windows 8
#2202 [18:25] <orangebeak> Well i'd use the Intel driver but minecraft doesn't like that! :(
#2203 [18:25] <webrosc> ??> orangebeak win/dxdiag
#2204 [18:25] <Absol> orangebeak: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2205 [18:25] <orangebeak> I suppose I need an archive of my driver or another driver to use
#2206 [18:26] <orangebeak> okay.
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#2208 [18:27] <orangebeak> do you need me to pastebin that
#2209 [18:27] <webrosc> yes
#2210 [18:27] <webrosc> how else are you going to give a link to it
#2211 [18:27] <orangebeak> ok
#2212 [18:28] <orangebeak> http://pastebin.com/bpHqymH4
#2213 [18:28] <orangebeak> there ay go
#2214 [18:28] <orangebeak> ya*
#2215 [18:28] <meg> im doing it now, THank you!!!!
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#2217 [18:28] * Cake Well, Goodnight all
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#2219 [18:29] <orangebeak> hope you can help me. Microsoft support turned their back on me thrice today.
#2220 [18:30] <webrosc> not surprising as its a driver issue, nothing to do with them
#2221 [18:30] <orangebeak> Yeah. well I asked previously about "Graphics Driver Crashes"
#2222 [18:30] <orangebeak> and they used logmein and fixed it.
#2223 [18:30] <orangebeak> but it still has problems with Minecraft
#2224 [18:31] <David817> In a Fed X Gaming video, I seen a Cake Bomb Tutorial and in MCPE Beta Testing Build 3, with the stuff you need to build this fun thing, it's all in MCPE but when I finished building it, It did not work. :(
#2225 [18:31] <David817> I even built it correctly
#2226 [18:31] <webrosc> David817, maybe ask the video maker how they did it?
#2227 [18:32] <orangebeak> David, redstone logic & Block updates don't function the same in Beta as they do now
#2228 [18:32] <orangebeak> as far as I know
#2229 [18:32] <orangebeak> considering redstone has undergone a lot of changes
#2230 [18:32] <webrosc> aslo this is tech support, not how to play support sorry
#2231 [18:32] <David817> Well he built it on an X Box 360
#2232 [18:32] <webrosc> also*
#2233 [18:32] <orangebeak> David, MCPE does not function the same as xbox360
#2234 [18:32] <webrosc> xbox and pe are different versions
#2235 [18:33] <David817> Ik
#2236 [18:33] <orangebeak> the redstone behaves differently
#2237 [18:33] <orangebeak> so it basically wont work
#2238 [18:33] <orangebeak> sorry.
#2239 [18:33] <David817> But we have the same items
#2240 [18:33] <David817> and i dont know how to report bugs
#2241 [18:33] <webrosc> but the code runs differently so won't do the same
#2242 [18:33] <orangebeak> Listen. REDSTONE Does NOT function the same way in MCPE!
#2243 [18:33] <David817> i went on the websites
#2244 [18:33] <David817> but it doesnt show how to report a bug
#2245 [18:33] <orangebeak> It is Redstone, its just a different version of redstone!
#2246 [18:33] <David817> ok
#2247 [18:34] <orangebeak> Basically. IT WONT WORK! its not a bug, its a compatibility issue
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#2249 [18:34] <orangebeak> you'd have to modify the structure to function with MCPE's redstone rather than Xbox
#2250 [18:34] <orangebeak> and what even is a "cake bomb"
#2251 [18:35] <webrosc> orangebeak, ok, looking at your system if your using an old AMD graphics card you have to go back to windows 7/8, and you have an AMD CPU so no onboard intel graphics
#2252 [18:35] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#2253 [18:35] <David817> the cake gives off a redstone signal
#2254 [18:35] <orangebeak> how so
#2255 [18:35] <orangebeak> oh.
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#2257 [18:35] <orangebeak> Block update
#2258 [18:35] <David817> and u have to use a comparetar
#2259 [18:35] <orangebeak> Um
#2260 [18:35] <webrosc> i didn't think PE had fully functioning redstone yet
#2261 [18:35] <David817> ok
#2262 [18:35] <orangebeak> MCPE hasn't updated to function with cakes like that
#2263 [18:35] <orangebeak> I didn't even know that was a thing
#2264 [18:36] <David817> if you watch the video, it is good
#2265 [18:36] <orangebeak> I suppose you could use a BUD to do the same thing
#2266 [18:36] <orangebeak> Can I at least get my graphics bacl web? ;-;
#2267 [18:36] <orangebeak> Lke w/ an archive or something
#2268 [18:36] <orangebeak> Its not like I can easily downgrade
#2269 [18:36] <webrosc> orangebeak, your GPU isn't supported in windows 10
#2270 [18:36] <orangebeak> plus that just causes me MORE issues
#2271 [18:36] <orangebeak> Well, I'd still like my driver back
#2272 [18:36] <orangebeak> ;-;
#2273 [18:37] <webrosc> there are NO windows 10 drivers
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#2275 [18:37] <orangebeak> I heard you about that. However, I still want my driver back which at least half functioned properly
#2276 [18:37] <webrosc> you are running basic microsoft drivers that have no functionality
#2277 [18:37] <orangebeak> The intel driver does NOT fit my screen
#2278 [18:37] <orangebeak> even with autoset
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#2280 [18:37] <webrosc> your computer is an AMD, it doesn't have an INTEL chipset
#2281 [18:38] <orangebeak> I know. it switches to INTEL default driver when you uninstall your driver
#2282 [18:38] <Lord_Ralex> No
#2283 [18:38] <Lord_Ralex> No it does not
#2284 [18:38] <webrosc> your computer is an AMD, it doesn't have an INTEL chipset
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#2286 [18:38] <orangebeak> Then how am I still getting graphics ;-;
#2287 [18:38] <webrosc> you are running basic microsoft drivers that have no functionality
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#2289 [18:39] <webrosc> they auto install when real drivers are not available so you atleast get the desktop
#2290 [18:39] <orangebeak> look. regardless, I'd like my driver back whether it works completely or not because I can't game with the basic microsoft drivers.
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#2292 [18:39] <orangebeak> The one I had in 7 that I brought to 8
#2293 [18:39] <orangebeak> 10*
#2294 [18:39] <orangebeak> xd
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#2296 [18:39] <webrosc> do i need to reapeat the line of there are NO drivers
#2297 [18:39] <Cabin> K so basicaally i can't open my minecraft and it keepes crashing as soon as i open it and ive tried everything plz help
#2298 [18:40] <orangebeak> you don't seem to get that I don't want a NEW driver, I want a copy of the driver I just uninstalled!!!
#2299 [18:40] <orangebeak> ;-;
#2300 [18:40] <Lord_Ralex> orangebeak, you can't
#2301 [18:40] <Lord_Ralex> That is not remotely how it works
#2302 [18:40] <orangebeak> Fuck me.
#2303 [18:40] <Absol> orangebeak: Please keep it civil
#2304 [18:40] <Lord_Ralex> Drivers do not carry over like that
#2305 [18:40] <orangebeak> SOrry,.
#2306 [18:40] <Lord_Ralex> When 10 is installed, new drivers are installed.
#2307 [18:40] <orangebeak> It did! I had my driver! it transferred over!
#2308 [18:40] <Lord_Ralex> In your case, because the hardware is old, it went ot the basic drivers.
#2309 [18:40] <orangebeak> I just installed it 10 mins ago!
#2310 [18:40] <webrosc> Cabin, copy the crash report to paste.ubuntu.com then link that here
#2311 [18:40] <Lord_Ralex> orangebeak, you have been given your options. We cannot help you with anything else.
#2312 [18:41] <Cabin> how
#2313 [18:41] <Lord_Ralex> Downgrade back to Windows 7, get a new video card, or get a new computer. That is all you can do.
#2314 [18:41] <Lord_Ralex> There is no "magic" driver reinstall thing that's going to fix your problem.
#2315 [18:41] <orangebeak> I don't understand why I can't just get my driver back from an archive!
#2316 [18:41] <David817> was i even talking to a real helper?
#2317 [18:41] <Lord_Ralex> orangebeak, because it.... does... not... exist...
#2318 [18:41] <orangebeak> how does it not exist if I just uninstalled it1
#2319 [18:41] <orangebeak> ;-;
#2320 [18:41] * Lord_Ralex kicked orangebeak from #minecrafthelp (Reason: rangebeak :We have told you what to do. Stop wasting our time now please)
#2321 [18:42] <Cabin> how do i go about diong that webrosc
#2322 [18:43] <webrosc> Cabin, you copy the text of the crash report, goto paste.ubuntu.com, paste it, click the paste button, then give us the URL to the new page
#2323 [18:43] <Cabin> where do i find the crash report
#2324 [18:43] <webrosc> David817, he was helping, and seemed to know about redstone, but he was here for help too
#2325 [18:44] <David817> so if i need to talk to someone about how to report a redstone problem, where would i go?
#2326 [18:44] <Cabin> like this?
#2327 [18:45] <Cabin> http://paste.ubuntu.com/14843737/
#2328 [18:45] <webrosc> David817, its not a bug thought, just redstone not as you think it should be
#2329 [18:45] <webrosc> Cabin, thats all there is?
#2330 [18:45] <Cabin> ya
#2331 [18:45] <webrosc> Cabin, thats not a crash, just part of a log
#2332 [18:46] <Cabin> where do i find the crash report then?
#2333 [18:46] <David817> he said that Xbox 360 redstone is different from MCPE redstone, is that true?
#2334 [18:46] <webrosc> Cabin, but looking at those resource packs, try without them
#2335 [18:46] <webrosc> David817, i beleive so yes
#2336 [18:47] <Cabin> the game crashes as soon as it says the "mojang" loading screen
#2337 [18:47] <webrosc> your playing pocket version, watch pocket version videos for redstone builds
#2338 [18:47] <David817> Because i built a build that was made into MCPE exactly like off the Xbox 360
#2339 [18:47] <David817> and it works on Xbox
#2340 [18:47] <Lord_Ralex> David817, the xbox version is a different game
#2341 [18:47] <webrosc> David817, just because it looks the same doesn't mean it will function the same if redstone isn't fully implimented
#2342 [18:47] <David817> ok
#2343 [18:47] <webrosc> i can make my car look like a sportcar, but doesn't mean it will perform like one
#2344 [18:48] <David817> https://www.youtube.com/watch?v=MPcDjmMX-Fc
#2345 [18:48] <webrosc> Cabin, remove the resource packs
#2346 [18:48] <PangeaBot> (David817) Minecraft: Cake BOMB! - length 5m 27s - 2,136 likes, 23 dislikes (98.9%) - 67,247 views - Fed X Gaming on 2015.12.30
#2347 [18:48] <David817> that is a video
#2348 [18:48] <Cabin> webrosc how
#2349 [18:48] * Lord_Ralex kicked David817 from #minecrafthelp (Reason: avid817 :Sigh. You are not getting it.)
#2350 [18:48] <webrosc> Cabin, the reverse of how you installed them
#2351 [18:48] <webrosc> goto the folder, and delete them
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#2353 [18:49] <Cabin> i did
#2354 [18:49] * Lord_Ralex kicked David81702 from #minecrafthelp (Reason: avid81702 :Just because the xbox does it has no meaning. It won't work on MCPE. Stop asking how to do it.)
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#2356 [18:52] <Cabin> i dont know what to do after that
#2357 [18:52] <Cabin> ive deleted all the local content from the texure pack
#2358 [18:52] <webrosc> wait you emptied the texture pack folder? or resource pack folder?
#2359 [18:53] <Cabin> yes
#2360 [18:53] <webrosc> which one?
#2361 [18:53] <Cabin> resource
#2362 [18:54] <webrosc> ??> Cabin launcher/log
#2363 [18:54] <Absol> Cabin: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2364 [18:54] <Absol> Cabin: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2366 [18:54] <webrosc> you may need to do this first
#2367 [18:54] <webrosc> ??> Cabin launcher/open
#2368 [18:54] <Absol> Cabin: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#2369 [18:55] <Cabin> okay then what
#2370 [18:55] <Cabin> it crashed again
#2371 [18:55] <webrosc> read what absol said
#2372 [18:56] <Cabin> yes, i did that and it just crashed agian
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#2374 [18:56] <webrosc> and the launcher log?
#2375 [18:56] <Cabin> yes
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#2377 [18:56] <Cabin> wait
#2378 [18:56] <Cabin> no
#2379 [18:56] <Cabin> it worked
#2380 [18:56] <Cabin> omg
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#2382 [18:57] <Cabin> thank you guys so much haha
#2383 [18:58] <Cabin> yyyyaaaaayyyyyyyy
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#2399 [19:13] <keke> i need help, my minecraft keeps crashing and its telling me to update my video drivers, although my dx diag says nothing is wrong. so i asked for instructions, and followed them here, they told me to paste my dx diag here --> http://paste.ubuntu.com/14845057/
#2400 [19:13] <webrosc> keke, your dxdiag log is incomplete
#2401 [19:14] <keke> it is?
#2402 [19:14] <keke> oh it is.
#2403 [19:14] <webrosc> yes, it should be a few thousand lines, not 40
#2404 [19:14] <keke> give me a moment.
#2405 [19:14] <keke> sorry
#2406 [19:15] * cuongmitmka [cuongmitmka@notlogged] has quit. (Quit: Web client closed)
#2407 [19:16] <keke> http://paste.ubuntu.com/14845155/ here
#2408 [19:16] <keke> http://paste.ubuntu.com/14845155/ here
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#2410 [19:19] <webrosc> keke, your GPU isn't windows 8.1 supported, AMD stopped its support at windows 8, you can try manually force installing thise drivers http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064 but may not work
#2411 [19:19] <keke> ok i`ll try
#2412 [19:20] <keke> thank you
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#2415 [19:25] <keke> it didnt work.
#2416 [19:26] <webrosc> then you will have to revert back to windows 8 or earlier, or install a newer graphics card
#2417 [19:26] <keke> its ok. i was just trying to see if i could get it to work. i can live without MC, thank you for trying though :)
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#2419 [19:31] * Gug [Gug@notlogged] has joined #minecrafthelp
#2420 [19:32] <Gug> Hey my account has been hacked
#2421 [19:32] <webrosc> why do you think that?
#2422 [19:33] <Gug> Because some one has been changing my account name and password
#2423 [19:33] <webrosc> ??> Gug account/hacked
#2424 [19:33] <Absol> Gug: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2425 [19:33] <Absol> Gug: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2426 [19:33] * igor288 [igor288@notlogged] has joined #minecrafthelp
#2427 [19:33] <Gug> Wait still what do I do
#2428 [19:34] <webrosc> read the page absol linked
#2429 [19:34] <webrosc> and follow it
#2430 [19:34] * minecraftgaming71 [minecraftgaming71@notlogged] has joined #minecrafthelp
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#2433 [19:35] <Gug> Alright well first thing is I don't have any of the info on my account because it's all been changed by this guy
#2434 [19:35] <webrosc> you have the transaction id still right? your proof of purchase (DO NOT put it here)
#2435 [19:36] <Gug> I mean I bought the game when it was still in beta so I don't know how I would get it
#2436 [19:36] <minecraftgaming71> Hey im currently having trouble solving this crash report for hamsterific i know its class not found but i do not know how to fix class not found any help?
#2437 [19:36] <webrosc> Gug, when did you buy it, andsd what payment method?
#2438 [19:36] <webrosc> ??> minecraftgaming71 mods
#2439 [19:36] <Absol> minecraftgaming71: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2440 [19:36] <Absol> minecraftgaming71: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2441 [19:36] * claudemir [claudemir@notlogged] has joined #minecrafthelp
#2442 [19:37] <Gug> I'm not sure it was by credit card for sure but I think it was in 1.7 beta when I first got the game
#2443 [19:37] <webrosc> Gug, one moment then
#2444 [19:37] <Gug> Thanks
#2445 [19:37] * Ed [Ed@notlogged] has quit. (Client Quit)
#2446 [19:38] <webrosc> Gug, so mid to late 2011?
#2447 [19:38] * claudemir [claudemir@notlogged] has quit. (Client Quit)
#2448 [19:39] <Gug> Ya that sounds bout right do u want my fathers name because I think it was his credit card
#2449 [19:39] <webrosc> ??> Gug account/trans-id/skrill
#2450 [19:39] <Absol> Gug: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#2451 [19:39] <Absol> Gug: If you need to recover your transaction ID from this service, send an email to Skrill at help@skrill.com.
#2452 [19:39] * minecraftgaming71 [minecraftgaming71@notlogged] has quit. (Ping timeout: 204 seconds)
#2453 [19:40] <Gug> So I just send a email to that address
#2454 [19:40] <webrosc> yes
#2455 [19:40] <webrosc> tell them you are trying to recover your minecraft transaction id they should be able to help
#2456 [19:41] <webrosc> once you get it, you contact Mojang with it
#2457 [19:41] <webrosc> ??> Gug mojang/email
#2458 [19:41] <Absol> Gug: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2459 [19:41] <Gug> So do u think I will be able to recover my account or no like is there a high or low chance
#2460 [19:41] <Absol> Gug: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2461 [19:41] <webrosc> if you have your trans id you will get your account back
#2462 [19:41] <webrosc> that id is unique to your account and ONLY you should know it
#2463 [19:42] <Gug> Can u list the email address I have to contact one more time
#2464 [19:42] <webrosc> scrool up the chat
#2465 [19:42] <webrosc> scroll*
#2466 [19:42] <webrosc> its still there
#2467 [19:42] <Gug> help@skrill.com?
#2468 [19:42] <webrosc> yes
#2469 [19:43] <Gug> That's bad
#2470 [19:43] <Gug> It said it doesn't recognize my email which makes sense
#2471 [19:44] <Gug> Hello
#2472 [19:45] <webrosc> no idea, thats skrills email, we have nothing to do with them here
#2473 [19:45] * Deathini [Deathini@notlogged] has joined #minecrafthelp
#2474 [19:46] <Gug> So what now
#2475 [19:46] <webrosc> maybe try this form https://help.skrill.com/en/ContactSkrill make sure you use the 'i do not have a skrill account' option
#2476 [19:46] <webrosc> or call them
#2477 [19:47] <Gug> Alright well the thing is the email I registered my account with isn't around anymore
#2478 [19:47] <Gug> Is that a bad thing
#2479 [19:47] <webrosc> explain that to them
#2480 [19:47] <Gug> Alright
#2481 [19:47] <Deathini> So, I tried logging in to my account and it kept saying wrong password or username but I entered both correctly and even reset me password to be sure. What do I do now?
#2482 [19:47] <webrosc> work with them
#2483 [19:47] <webrosc> ??> Deathini login/throttle
#2484 [19:47] <Absol> Deathini: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2485 [19:47] <Absol> Deathini: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2486 [19:48] * ajalbaugh [ajalbaugh@notlogged] has joined #minecrafthelp
#2487 [19:49] <Deathini> It was not because of the 3 incorrect login attempts I'm sure of it
#2488 [19:49] <webrosc> wait 3 hours, reset password, then try again
#2489 [19:49] * Porkyle [Porkyle@notlogged] has quit. (Ping timeout: 198 seconds)
#2490 [19:50] <Deathini> I'll just try to wait it out and see if that works, if not I'll come back again. Thanks
#2491 [19:50] <ajalbaugh> so i have a minecraft account but not a mojang account how do i log onto minecraft with having to buy the game again?
#2492 [19:50] <ajalbaugh> *without
#2493 [19:50] <webrosc> ajalbaugh, whats your ingame name?
#2494 [19:50] * Deathini [Deathini@notlogged] has quit. (Client Quit)
#2495 [19:50] <ajalbaugh> the same here
#2496 [19:51] <ajalbaugh> ajalbaugh
#2497 [19:51] <webrosc> are you sure?
#2498 [19:51] * cyko420 [cyko420@notlogged] has joined #minecrafthelp
#2499 [19:51] <ajalbaugh> ya ive had the game for like 5 years
#2500 [19:51] <webrosc> its not ErickGames72_YT
#2501 [19:51] <Gug> So what is skrill supposed to do exactly
#2502 [19:52] <webrosc> Gug, skrill is a payment platform, they did the sale part, they have the transaction ID which is like a receipt, Mojang use that id as proof of ownership
#2503 [19:52] <webrosc> ajalbaugh, you didn't change your name to ErickGames72_YT ?
#2504 [19:52] <ajalbaugh> no
#2505 [19:52] <webrosc> ajalbaugh, well someone did
#2506 [19:52] <webrosc> ??> ajalbaugh mojang/email
#2507 [19:52] <Absol> ajalbaugh: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2508 [19:52] <Absol> ajalbaugh: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2509 [19:53] <cyko420> hello all. can anyone tell me if its normal to get sub 60fps on a normal minecraft server with an i7 3770k@4.8ghz and an R9 390, and 24gb of DDR3, even with no mods and with 6gb of ram allocated to Java?
#2510 [19:53] <webrosc> cyko420, why are you allocating so much ram to minecraft?
#2511 [19:53] <cyko420> well, i started with only 2gb, but have increased by small increments many times to try to improve performance. plus i have 24gb total system memory, so it doesnt hurt anything...
#2512 [19:53] <webrosc> cyko420, and what fps do you get in single player?
#2513 [19:53] <cyko420> same as i described
#2514 [19:53] <webrosc> more ram can hurt
#2515 [19:54] <webrosc> what is the jvm argument you are using?
#2516 [19:54] <cyko420> well, as i mentioned, i have tried it in just about every increment between 1gb and 6gb, and the same results every time.
#2517 [19:54] <Gug> So if I'm missing my orginal email will they still be able to give me my receipt
#2518 [19:54] <webrosc> and ingame press f3, is it using the amd gpu?
#2519 [19:54] <webrosc> Gug, yes
#2520 [19:54] <webrosc> cyko420, more ram does not equal more fps
#2521 [19:54] <cyko420> yes, it shows my proper GPU in the debug info from the f3 screen.
#2522 [19:55] <cyko420> right but it does not equal less either, since i get same results with only 1gb, or 2gb, or 4gb, or 6gb, or even 8gb.
#2523 [19:55] <CubeTheThird> cyko420, what render distance are you using in-game
#2524 [19:55] <webrosc> so allocating more ram is pointless
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#2527 [19:55] <cyko420> for these results i am using 12
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#2529 [19:56] <CubeTheThird> cyko420, are you using any texture packs?
#2530 [19:56] <cyko420> but typically i use 18 render distance and suffer even lower FPS than the above mentioned figures.
#2531 [19:56] <webrosc> yeah thats expected
#2532 [19:56] <cyko420> i use texture packs and suffer lower fps than mentioned above sometimes, but the figures that i posted in my original question are completely unmodded, no resource packs or shaders.
#2533 [19:57] <CubeTheThird> cyko420, do you have VBOs enabled in the video settings?
#2534 [19:57] <cyko420> indeed i do, in my testing with optifine
#2535 [19:58] <CubeTheThird> cyko420, and without optifine?
#2536 [19:58] <cyko420> but i have tested over a wide variety of different launchers/versions, and i tend to get the same results within 1-2% every time, no matter the variables.
#2537 [19:59] * Delaxarnyazer [Delaxarnyazer@notlogged] has joined #minecrafthelp
#2538 [19:59] <cyko420> i dont understand, because i have seen people with much less powerful machines, getting much higher frame rates under similar circumstances.
#2539 [19:59] <CubeTheThird> cyko420, do you have any game/screen recording software?
#2540 [20:00] <cyko420> indeed. i do.
#2541 [20:01] <cyko420> i will take a short video.
#2542 [20:01] <CubeTheThird> cyko420, no, I was actually going to ask you to disable/remove it
#2543 [20:01] <CubeTheThird> cyko420, that can take a toll on your performance
#2544 [20:01] <webrosc> silly question, is minecrafts settings for fps limiter set to anything, and what about v sync
#2545 [20:01] <webrosc> ?
#2546 [20:01] <Gug> So I made the case do I just wait for them to email me my id
#2547 [20:01] <webrosc> Gug, yes
#2548 [20:02] <cyko420> oh, i do not ever run recording software while playing. i was only going to record if you wanted to see for yourself.
#2549 [20:02] <CubeTheThird> cyko420, even when not using it (depending on the software), it may still influence the game's performance by inserting itself into the rendering
#2550 [20:03] <cyko420> but AMD gaming evolved and fraps are both installed, but do not start up on boot, so they are not even running in the background while im playing unless i manually start them with the intent of recording.
#2551 [20:03] <CubeTheThird> cyko420, doesn't matter
#2552 [20:04] <Gug> Do u mind if I give u some info on this hacker
#2553 [20:04] <cyko420> so if they are not started up on boot, and there is no executable running of the programs, how can i disable it?
#2554 [20:04] * Frozensmiles13 [Frozensmiles13@notlogged] has joined #minecrafthelp
#2555 [20:04] <Gug> https://namemc.com/s?gug112 Check that out he has been changing my username
#2556 [20:05] <CubeTheThird> cyko420, you'd have to uninstall
#2557 [20:05] <CubeTheThird> cyko420, I can't guarantee that it's the cause of the problem, but I feel it's likely
#2558 [20:05] <cyko420> can you uninstall AMD gaming evolved without interfering with drivers?
#2559 [20:05] * iceman11a [iceman11a@notlogged] has quit. (Ping timeout: 198 seconds)
#2560 [20:05] <CubeTheThird> I believe so
#2561 [20:05] <webrosc> Gug, we are volunteers, nothing we can do about it
#2562 [20:05] <CubeTheThird> cyko420, start with fraps though
#2563 [20:06] <Gug> Oh alright
#2564 [20:06] <Frozensmiles13> Im getting the error failed to write core dump, im not to sure why but would appreciate some help
#2565 [20:06] * iceman11a [iceman11a@notlogged] has joined #minecrafthelp
#2566 [20:07] <CubeTheThird> Frozensmiles13, copy the complete error log onto http://paste.ubuntu.com and give the URL here.
#2567 [20:07] <cyko420> ok, so i uninstalled fraps, and i will test now, and share the results if you are interested.
#2568 [20:07] <CubeTheThird> cyko420, please note you mayneed to reboot to see a difference
#2569 [20:07] <cyko420> of course
#2570 [20:07] <Frozensmiles13> http://paste.ubuntu.com/14846858/
#2571 [20:07] <Frozensmiles13> thank you
#2572 [20:08] <CubeTheThird> ??> Frozensmiles13 win/dxdiag
#2573 [20:08] <Absol> Frozensmiles13: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2574 [20:09] <Frozensmiles13> ? what cube?
#2575 [20:09] <CubeTheThird> Frozensmiles13, do what Absol said
#2576 [20:09] <cyko420> before i do though, i have one question. does it make a difference that when watching my real time hardware monitors, none of my cpu cores peak or even exceed 40%, and my gpu spends about 95% of the time at idle load, only peaking to 100% load for a split second at a time and going back to 0% load for in excess of 15-20 secs before repeating.
#2577 [20:10] * Gug [Gug@notlogged] has quit. (Ping timeout: 204 seconds)
#2578 [20:10] <Frozensmiles13> okay i will let you know if that works, thank you!
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#2580 [20:11] <CubeTheThird> cyko420, I wouldn't expect you to have more than 1 CPU core peak, since the game isn't very multi-threaded
#2581 [20:12] <CubeTheThird> cyko420, it's also difficult to say from a graph what a GPU is actually doing
#2582 [20:12] <cyko420> right, but none of them peak during play. ever.
#2583 [20:12] <cyko420> regardless, i will finish following your suggestions now and report the results back here.
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#2586 [20:13] <Frozensmiles13> Okay i got to the last step of copying the url from pastebin of the DxDiag report but now what
#2587 [20:13] * Gug [Gug@notlogged] has quit. (Ping timeout: 204 seconds)
#2588 [20:13] <CubeTheThird> Frozensmiles13, give the URL here
#2589 [20:13] <Frozensmiles13> http://paste.ubuntu.com/14846889/
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#2591 [20:16] <CubeTheThird> Frozensmiles13, one moment
#2592 [20:16] <Frozensmiles13> No worries thank you
#2593 [20:17] <CubeTheThird> Frozensmiles13, download and install win 64 exe: https://downloadcenter.intel.com/download/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-28-4332-
#2594 [20:18] <Frozensmiles13> okay ill let you know when thats done
#2595 [20:20] <Frozensmiles13> It gave me an error saying the driver being installed is not validated for this computer please obtain the appropiate driver from this computer manufacturer
#2596 [20:20] <CubeTheThird> Frozensmiles13, alright one sec
#2597 [20:20] <Frozensmiles13> i clicked for more information and it sent me to this page http://www.intel.com/content/www/us/en/support/graphics-drivers/000005469.html
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#2599 [20:23] <CubeTheThird> Frozensmiles13, ok try this driver from HP: http://ftp.hp.com/pub/softpaq/sp64001-64500/sp64086.exe
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#2604 [20:25] <Frozensmiles13> I got an erropr again stating the update did not complete successfully. (259)
#2605 [20:25] <MiriamCarmen> I have a problem with my drivers :c
#2606 [20:26] <CubeTheThird> Frozensmiles13, can you re-download the driver and try again?
#2607 [20:26] <CubeTheThird> MiriamCarmen, do you have a dxdiag report?
#2608 [20:26] <MiriamCarmen> yes i have one !
#2609 [20:26] * sky_ [sky_@notlogged] has joined #minecrafthelp
#2610 [20:26] <MiriamCarmen> http://paste.ubuntu.com/14846924/
#2611 [20:27] <CubeTheThird> MiriamCarmen, one moment
#2612 [20:27] <CubeTheThird> MiriamCarmen, delete your minecraft launcher and install the newer one from https://minecraft.net/download
#2613 [20:27] <sky_> http://paste.ubuntu.com/
#2614 [20:28] <Frozensmiles13> yes ill try re downloading
#2615 [20:28] <webrosc> sky_, you forget the rest of the link
#2616 [20:28] <MiriamCarmen> that's all i need to do ?
#2617 [20:28] <webrosc> forgot*
#2618 [20:28] <sky_> oops sorry
#2619 [20:28] <CubeTheThird> MiriamCarmen, should be yes
#2620 [20:28] <sky_> http://paste.ubuntu.com/
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#2622 [20:28] <webrosc> sky_, nope, should be numbers on end
#2623 [20:29] <SweetieSammie> Hello I need help making a lan world with my friend I am not sure how
#2624 [20:29] <Frozensmiles13> I got the same eroor 259
#2625 [20:29] <MiriamCarmen> Thank you so much! :3 if i have another problem... can i come back ?
#2626 [20:29] <webrosc> SweetieSammie, run game, press esc, then click open to lan, friend loads game, clicks the lan server and joins
#2627 [20:30] <CubeTheThird> Frozensmiles13, hmm reboot your computer and try installing it again
#2628 [20:30] <CubeTheThird> MiriamCarmen, ya come back if you have another problem
#2629 [20:30] <SweetieSammie> Wait press escape where?
#2630 [20:30] <MiriamCarmen> Thank you !
#2631 [20:30] <webrosc> SweetieSammie, ingame to bring up menu
#2632 [20:30] <sky_> http://paste.ubuntu.com/14846978/
#2633 [20:30] <Frozensmiles13> okay brb
#2634 [20:31] <SweetieSammie> But on her end the world doesnt show yp
#2635 [20:31] <webrosc> sky_, thats it, one moment
#2636 [20:31] <SweetieSammie> *up
#2637 [20:31] <sky_> why is getting minecraft for windows 10 so hard >:(
#2638 [20:31] <SweetieSammie> ..
#2639 [20:32] <sky_> it is
#2640 [20:32] <webrosc> its only hard when you've not installed all the drivers...
#2641 [20:32] <SweetieSammie> hello..
#2642 [20:32] <sky_> i dont know how
#2643 [20:33] <webrosc> sky_, download and run the exe here https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
#2644 [20:33] * Delaxarnyazer [Delaxarnyazer@notlogged] has quit. (Ping timeout: 189 seconds)
#2645 [20:33] <webrosc> SweetieSammie, check both computers firewalls are allows java through
#2646 [20:33] <webrosc> and just checking, but you are in same house on same wifi?
#2647 [20:34] * Frozensmiles13 [Frozensmiles13@notlogged] has quit. (Ping timeout: 204 seconds)
#2648 [20:35] <sky_> ok its louding
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#2656 [20:44] <MiriamCarmen> Minecraft Launcher gives me a FATAL ERROR
#2657 [20:45] <CubeTheThird> MiriamCarmen, copy the log onto http://paste.ubuntu.com and give the URL here.
#2658 [20:45] <sky_> what do i do after its done downloading?
#2659 [20:45] <Frozensmiles13> Cube I restarted and am still getting the 259 error
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#2662 [20:46] <SweetieSammie> How do I make it so Java can get past firewall but nothing else
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#2665 [20:46] <CubeTheThird> sky_, install it
#2666 [20:46] <CubeTheThird> Frozensmiles13, one sec
#2667 [20:47] <SweetieSammie> ..
#2668 [20:47] <Frozensmiles13> no problem thank you
#2669 [20:47] <sky_> ok it says in 2 mins
#2670 [20:47] <SweetieSammie> How do I make it so Java can get past firewall but nothing else
#2671 [20:47] <CubeTheThird> SweetieSammie, go to Control Panel -> Firewall -> Allow a program or feature through the firewall
#2672 [20:47] <CubeTheThird> Frozensmiles13, can you open cmd as administrator?
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#2674 [20:48] <Frozensmiles13> not sure what you mean by cmd sorry
#2675 [20:48] <CubeTheThird> Frozensmiles13, search your computer for cmd, right-click on it, and choose Run as Administrator
#2676 [20:48] <Frozensmiles13> okay done
#2677 [20:49] <CubeTheThird> Frozensmiles13, there, run this command: sfc /scannow
#2678 [20:49] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#2679 [20:49] <Frozensmiles13> just copy the sfc part into into?
#2680 [20:50] <ThisGuyGaming> hello?
#2681 [20:50] <Frozensmiles13> okay its scanning thank you
#2682 [20:50] <MiriamCarmen> Forget it :c but thank you so much for your help !
#2683 [20:51] <CubeTheThird> hello ThisGuyGaming
#2684 [20:51] <ThisGuyGaming> My Minecraft isnt working at all ever since i updated to windows 10
#2685 [20:52] <ThisGuyGaming> They say i need to update my graphics card but everything is fully updated
#2686 [20:52] <ThisGuyGaming> i really need help
#2687 [20:52] <CubeTheThird> ThisGuyGaming, do you have a dxdiag report?
#2688 [20:53] <ThisGuyGaming> Um yes do i have to put it in the chat?
#2689 [20:53] <CubeTheThird> ThisGuyGaming, yes give a link to it here
#2690 [20:54] <ThisGuyGaming> paste.ubuntu.com/14847019/
#2691 [20:54] <CubeTheThird> ThisGuyGaming, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2692 [20:54] * sky_ [sky_@notlogged] has quit. (Ping timeout: 204 seconds)
#2693 [20:55] <ThisGuyGaming> How can i downgrade my laptop was broke and when they fixed it they installed windows 10 on it
#2694 [20:55] <CubeTheThird> ??> ThisGuyGaming win/downgrade
#2695 [20:55] <Absol> ThisGuyGaming: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2696 [20:55] <CubeTheThird> ThisGuyGaming, see if this is an option ^^^
#2697 [20:56] <ThisGuyGaming> ok thanks for the help. I will see if the link helps
#2698 [20:57] * RIPTRHEDREAM [RIPTRHEDREAM@notlogged] has joined #minecrafthelp
#2699 [20:58] <ThisGuyGaming> My laptop doesnt have that option :( am i stuck with windows 10?
#2700 [20:58] <RIPTRHEDREAM> im having some issuses and im not sure why
#2701 [20:58] <CubeTheThird> RIPTRHEDREAM, what issues?
#2702 [20:58] <RIPTRHEDREAM> could one of u find out why, its on startup
#2703 [20:59] <CubeTheThird> RIPTRHEDREAM, again, what issues
#2704 [20:59] <RIPTRHEDREAM> its a log on start up
#2705 [20:59] <CubeTheThird> RIPTRHEDREAM, copy the log onto http://paste.ubuntu.com and give the URL here.
#2706 [21:00] <RIPTRHEDREAM> http://paste.ubuntu.com/14847123/
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#2708 [21:00] <CubeTheThird> RIPTRHEDREAM, do you have a dxdiag report?
#2709 [21:00] <RIPTRHEDREAM> I Can get one?
#2710 [21:00] <Themurderin_> Type in dxdiag in your start menu and press enter
#2711 [21:01] <ThisGuyGaming> How can i downgrade if i dont have the option?
#2712 [21:01] * Ivanbird67 [Ivanbird67@notlogged] has joined #minecrafthelp
#2713 [21:01] <CubeTheThird> ??> RIPTRHEDREAM win/dxdiag
#2714 [21:01] <Absol> RIPTRHEDREAM: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2715 [21:01] <Themurderin_> You could buy the disk, or get someone to do it for you.
#2716 [21:01] <CubeTheThird> ThisGuyGaming, you'll have to manually reinstall windows in that case
#2717 [21:01] <webrosc> ThisGuyGaming, by manually installing windows 7 yourself, or take it to people who did repair and demand they put windows 78 back as thats what was on it when they messed with it
#2718 [21:02] <Ivanbird67> Does M
#2719 [21:02] <RIPTRHEDREAM> http://paste.ubuntu.com/14847136/
#2720 [21:02] <Ivanbird67> Oop
#2721 [21:02] <Ivanbird67> Oopps
#2722 [21:02] <CubeTheThird> RIPTRHEDREAM, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2723 [21:02] <CubeTheThird> Ivanbird67, do.. you need something?
#2724 [21:02] <Ivanbird67> Does MC work on a amazon fire tablet?
#2725 [21:03] <Themurderin_> Possibly pocket edition
#2726 [21:03] <Frozensmiles13> Cube the scan completed what are you looking for?
#2727 [21:03] <webrosc> Ivanbird67, the pocket version should
#2728 [21:03] <RIPTRHEDREAM> Honesty, I would love to downgrade to windows 7, windows 10 sucks and i cant its really expensive :/
#2729 [21:03] <CubeTheThird> Frozensmiles13, it should say whether or not it fixed stuff
#2730 [21:03] <CubeTheThird> RIPTRHEDREAM, linux is free ;)
#2731 [21:03] <Ivanbird67> Pocket version of MC?
#2732 [21:03] <Frozensmiles13> it said it found no integrity violations
#2733 [21:04] <Themurderin_> Ivanbird67, Yes
#2734 [21:04] <webrosc> Ivanbird67, from amazon store
#2735 [21:04] <RIPTRHEDREAM> is it how?
#2736 [21:04] <Themurderin_> Isn't linux more of an advanced OS..?
#2737 [21:04] <CubeTheThird> depends on which distro, and what you need of it
#2738 [21:04] <Ivanbird67> OK. I'll try it. Already bought the regular one for my son. Ugh
#2739 [21:04] <Themurderin_> Suppose.
#2740 [21:04] <CubeTheThird> also depends on the user
#2741 [21:05] <CubeTheThird> Ivanbird67, you can ask for a refund
#2742 [21:05] <CubeTheThird> ??> Ivanbird67 account/refund
#2743 [21:05] <Absol> Ivanbird67: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2744 [21:05] <webrosc> Ivanbird67, you could get a refund, or hold onto the regular version account for a later date
#2745 [21:05] <RIPTRHEDREAM> well, RIP THE DREAM:(
#2746 [21:05] * osuka_ [osuka_@notlogged] has quit. (Ping timeout: 198 seconds)
#2747 [21:06] <RIPTRHEDREAM> Dose this mean i cant play any games or?
#2748 [21:06] <CubeTheThird> RIPTRHEDREAM, some games will work. Others won't
#2749 [21:06] <RIPTRHEDREAM> like most or?
#2750 [21:06] <webrosc> direct x games should work
#2751 [21:06] <Frozensmiles13> CubeTheThird, it says "Windows resource Protection did not find and integrity violations
#2752 [21:06] <CubeTheThird> not sure if all versions of direct x will work
#2753 [21:07] <webrosc> some direct x games*
#2754 [21:07] <Ivanbird67> Thank you!!
#2755 [21:07] <RIPTRHEDREAM> was that to me
#2756 [21:07] <webrosc> RIPTRHEDREAM, yes
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#2758 [21:07] <CubeTheThird> Frozensmiles13, oh. thought I had replied. Let's try manually installing the driver. Can you open your device manager?
#2759 [21:07] <Frozensmiles13> control alt delete?
#2760 [21:08] <webrosc> RIPTRHEDREAM, basically if you want your graphics card to work at its full potential you need to goto windows 7
#2761 [21:08] * MiriamCarmen [MiriamCarmen@notlogged] has quit. (Quit: Web client closed)
#2762 [21:08] <CubeTheThird> Frozensmiles13, no. Right-click on Computer -> manage
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#2764 [21:08] <RIPTRHEDREAM> Is that free
#2765 [21:08] <Frozensmiles13> sorry im not sure i know what you mean by right click on computer
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#2767 [21:09] <Frozensmiles13> like the desktop?
#2768 [21:09] <CubeTheThird> Frozensmiles13, no. Hold Win + e (flag key), to open a folder view
#2769 [21:09] <RIPTRHEDREAM> is it free two downfrade
#2770 [21:09] <RIPTRHEDREAM> downgrade?
#2771 [21:09] * Brazenhealer620 [Brazenhealer620@notlogged] has joined #minecrafthelp
#2772 [21:09] <webrosc> RIPTRHEDREAM, if you don't have a key for windows 7, then no its not free
#2773 [21:09] <CubeTheThird> RIPTRHEDREAM, how long ago did you upgrade?
#2774 [21:09] <Frozensmiles13> okay i pulled the folder view up
#2775 [21:09] <RIPTRHEDREAM> a mounth
#2776 [21:09] <webrosc> RIPTRHEDREAM, when did you upgrade to windows 10?
#2777 [21:09] <CubeTheThird> Frozensmiles13, computer should be there
#2778 [21:10] <RIPTRHEDREAM> or a little over
#2779 [21:10] <CubeTheThird> ??> RIPTRHEDREAM win/downgrade
#2780 [21:10] <Absol> RIPTRHEDREAM: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2781 [21:10] <CubeTheThird> RIPTRHEDREAM, see if that's an option ^^^^
#2782 [21:10] <Frozensmiles13> Could it be labeled as "this pc"
#2783 [21:10] <CubeTheThird> Frozensmiles13, no, it should be called "Computer". Might be on the side bar
#2784 [21:10] <RIPTRHEDREAM> what dose win mean. and how much is a key
#2785 [21:11] <CubeTheThird> RIPTRHEDREAM, see what Absol said
#2786 [21:11] <Frozensmiles13> Its not there on the side bar i see favorites, desktop, downloads, recent places, This PC, and network
#2787 [21:12] <CubeTheThird> Frozensmiles13, alright try this PC I suppose
#2788 [21:12] <RIPTRHEDREAM> no, how expensive is a key?
#2789 [21:12] <Frozensmiles13> okay i right clicked then manage
#2790 [21:12] <CubeTheThird> Frozensmiles13, there go to device manager
#2791 [21:12] <Frozensmiles13> oaky
#2792 [21:12] <CubeTheThird> RIPTRHEDREAM, uhh.. I think 180 USD
#2793 [21:12] <CubeTheThird> Frozensmiles13, now find the display adapter
#2794 [21:12] <Frozensmiles13> got it
#2795 [21:13] <CubeTheThird> Frozensmiles13, right-click on the device, and choose update. Browse your computer, and choose the folder where you downloaded the drivers earlier
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#2797 [21:12] <Frozensmiles13> It says the best driver software is already installed Intel(R) HD Graphics 4600
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#2799 [21:12] <CubeTheThird> Frozensmiles13, hmm not sure then. I recommend you contact HP support, since the driver won't install
#2800 [21:13] <Frozensmiles13> Okay thank you anyways
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#2802 [21:13] <RIPTRHEDREAM> legit?
#2803 [21:13] <RIPTRHEDREAM> http://uk.mmoga.net/Software/Windows/Windows-7-Professional-32-64-Bit.html?ref=392¤cy=GBP
#2804 [21:13] <RIPTRHEDREAM> http://uk.mmoga.net/Software/Windows/Windows-7-Professional-32-64-Bit.html?ref=392¤cy=GBP
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#2806 [21:14] <webrosc> RIPTRHEDREAM, yeah ...no, buy from a legit seller
#2807 [21:15] <RIPTRHEDREAM> link me one?
#2808 [21:15] <webrosc> novatech.co.uk, dabs.com
#2809 [21:15] <webrosc> they are decent UK based pc sellers
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#2811 [21:16] <webrosc> any cheap keys are likly to suddenly be invalid
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#2813 [21:17] <RIPTRHEDREAM> legit http://www.novatech.co.uk/products/software/operatingsystems/fqc-08289.html
#2814 [21:18] <webrosc> yup, they sell real keys, not dodgy ones
#2815 [21:19] <webrosc> RIPTRHEDREAM, did you check computer/laptop case for a windows sticker with key on it?
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#2817 [21:19] <RIPTRHEDREAM> no?
#2818 [21:19] <webrosc> then do so
#2819 [21:20] * sneezing_panda [sneezing_panda@notlogged] has quit. (Quit: Leaving)
#2820 [21:20] <webrosc> thats assuming you bought computer from a shop and didn't build it yourself
#2821 [21:20] <webrosc> but then if you built it yourself you would have bought a key then
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#2824 [21:22] <Littleman> My minecraft world was deleted and need help getting it back if that I
#2825 [21:22] <Littleman> is possible
#2826 [21:22] <webrosc> deleted how?
#2827 [21:22] <RIPTRHEDREAM> ive lost it
#2828 [21:22] <webrosc> RIPTRHEDREAM, then have to get a new one
#2829 [21:22] <CubeTheThird> Littleman, you deleted yourself, or it just disappeared?
#2830 [21:23] * Frozensmiles13 [Frozensmiles13@notlogged] has quit. (Ping timeout: 204 seconds)
#2831 [21:23] <Littleman> I don't know I left for a little and came back and was at home screen I don't know if someone deleted it without me knowing I'm just wondering if I can get it back
#2832 [21:23] <CubeTheThird> Littleman, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#2833 [21:24] <Littleman> I'm one Xbox one
#2834 [21:24] <CubeTheThird> Littleman, oh. I'm not sure then. I recommend you look on the minecraft forums
#2835 [21:24] <webrosc> Littleman, did you just do an update?
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#2837 [21:24] <Littleman> Oh okay thanks for the help
#2838 [21:25] <Littleman> Webrosc, no
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#2840 [21:26] <webrosc> Littleman, ah ok, have heard of it happening after updating the game, but as cube said, try here http://www.minecraftforum.net/forums/support/minecraft-xbox-one-editionhttp://www.minecraftforum.net/forums/support/minecraft-xbox-one-edition
#2841 [21:26] <webrosc> oops http://www.minecraftforum.net/forums/support/minecraft-xbox-one-edition
#2842 [21:26] <CubeTheThird> lol
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#2845 [21:26] <webrosc> trying to be fast and messing up lol
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#2849 [21:30] <TSMwukong> I am having trouble when launching minecraft. It says that it could not render properly and to update my drive, but when I updated/installed the one I needed to, it still would not render. So please help if you can here is my dxdiag http://paste.ubuntu.com/14847255/
#2850 [21:30] <CubeTheThird> TSMwukong, one moment
#2851 [21:30] <CubeTheThird> TSMwukong, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#2852 [21:30] <TSMwukong> ok
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#2858 [21:36] <TSMwukong> Thank you for the help cube the third
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#2860 [21:36] <CubeTheThird> no problem :3
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#2868 [21:43] <chris_> i need help updating my pc pixel format
#2869 [21:44] <CubeTheThird> chris_, do you have a dxdiag report?
#2870 [21:44] <chris_> yes
#2871 [21:45] <CubeTheThird> chris_, give a URL to it here
#2872 [21:45] <chris_> should i paste it here
#2873 [21:45] <chris_> http://paste.ubuntu.com/14847341/
#2874 [21:45] <CubeTheThird> chris_, one moment
#2875 [21:46] <CubeTheThird> chris_, download and install win 64 exe: https://downloadcenter.intel.com/download/25698/Intel-HD-Graphics-Driver-for-Windows-7-8-1-10-3rd-Gen-BYT-
#2876 [21:47] <chris_> ok
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#2878 [21:53] <hehehehe> how do i acelerate my pixelformat?
#2879 [21:53] <hehehehe> how do i acelerate my pixelformat?
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#2881 [21:53] <osuka_> hehehehe you... don't
#2882 [21:53] <osuka_> update your drivers
#2883 [21:54] <osuka_> if they're already up to date, then you're out of luck
#2884 [21:54] <CubeTheThird> hehehehe, do you have a dxdiag report?
#2885 [21:54] <osuka_> chances are, if you're running windows 8 or superior, your graphics card isn't supported
#2886 [21:54] <hehehehe> yes
#2887 [21:54] <osuka_> you're gonna need a new one if that's the case
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#2889 [21:54] <CubeTheThird> hehehehe, give a URL to it here
#2890 [21:54] <hehehehe> http://paste.ubuntu.com/14847392/
#2891 [21:55] <CubeTheThird> hehehehe, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
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#2894 [22:00] <chris_> its taking a while...also i do happen to have windows 10 does that mean i cant update the graphics?
#2895 [22:00] <CubeTheThird> chris_, that driver is for windows 10
#2896 [22:01] <chris_> so what does that mean
#2897 [22:02] <CubeTheThird> chris_, what does what mean?
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#2900 [22:18] <Boo1boo7> IS minecraft down currently? why are multiplayer servers not working
#2901 [22:18] * MrDarkEnters [MrDarkEnters@notlogged] has joined #minecrafthelp
#2902 [22:19] <Boo1boo7> yes, no??
#2903 [22:19] <SEisenhower> I'm having trouble accessing realms from my client, it keeps giving me the message that I need to migrate my account although I have done this months ago
#2904 [22:19] <webrosc> .m
#2905 [22:19] <PangeaBot_> (webrosc) 03Online: Login, Skins, Website, Realms | 04Internal Server Error: Session (±10m)
#2906 [22:19] <webrosc> Boo1boo7, looks like yes there is an issue
#2907 [22:19] <Boo1boo7> Okay thanks
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#2909 [22:20] <MrDarkEnters> Hey, I'm completely unable to join a Minecraft server. Whenever I try to join a server, I'm getting "Failed to login: The server encountered an unexpected condition which prevented it from fulfilling the request." I'm getting this for every server I try to join.
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#2911 [22:20] <combinq> is minecraft down?
#2912 [22:20] <webrosc> MrDarkEnters, there seems to be an error on Mojangs servers
#2913 [22:20] <MrDarkEnters> There is?
#2914 [22:20] <combinq> thats what i figued too i cant get into any multiplayer server
#2915 [22:20] <webrosc> .m
#2916 [22:20] <PangeaBot_> (webrosc) 03Online: Login, Skins, Website, Realms | 04Internal Server Error: Session (±11m)
#2917 [22:20] <webrosc> ^^ see
#2918 [22:20] <CubeTheThird> ah
#2919 [22:20] <combinq> internal server error
#2920 [22:20] <combinq> any idea how long until they fix it
#2921 [22:21] <webrosc> nope no idea
#2922 [22:21] <combinq> damn
#2923 [22:21] <webrosc> just be patient
#2924 [22:21] <CubeTheThird> ``message
#2925 [22:21] <MrDarkEnters> So, is it just for people trying to log in? I have friends who are playing the game right now
#2926 [22:21] <combinq> kk ty have a good ay peeps
#2927 [22:21] <webrosc> MrDarkEnters, yup
#2928 [22:21] <combinq> its for people who try to rejoin a different server mrdark
#2929 [22:22] <combinq> if youre already on the server youre good
#2930 [22:22] <MrDarkEnters> Alright, thanks
#2931 [22:22] <CubeTheThird> ``message 04Minecraft session servers are currently down, which will cause issues logging in to the game, and connecting to servers. We do not know the cause of the issue, or when it will be fixed
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#2938 [22:23] <Zulthe> Hi Im having some issues with logging onto the realm that i normally play on is this because of the issues with the servers?
#2939 [22:24] <webrosc> Zulthe, see the message on entry
#2940 [22:24] <SEisenhower> its an internal error on the session servers
#2941 [22:24] <Zulthe> So thats why it is saying that I'm having issues with COPPA?
#2942 [22:24] <webrosc> could be
#2943 [22:24] <CubeTheThird> possible
#2944 [22:24] <SEisenhower> I got the same message
#2945 [22:25] <Zulthe> Its also giving me issues logging in to the Mojang website. Im assuming that this is all related right?
#2946 [22:25] <webrosc> maybe, wait for the server to be fixed, and if your issue goes then yes related, if not, then not related
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#2950 [22:32] <jjjjgggg> minecraft servers are not working
#2951 [22:33] <MrElow> I can't connect to any servers
#2952 [22:33] <webrosc> jjjjgggg, really? we hadn't noticed..... looks at welcome message
#2953 [22:33] <jjjjgggg> wait how many people are here because you cant connect to the multiplayer servers
#2954 [22:34] <webrosc> too many considering we have a message telling you the issue is there when you join the room
#2955 [22:34] <jjjjgggg> oh... I dont see it lol
#2956 [22:34] <MrElow> Annoying right
#2957 [22:34] <jjjjgggg> yeah
#2958 [22:35] <jjjjgggg> I thought it was because of this new game I just downloaded and played... atleast I know it's not now!
#2959 [22:36] * Rohrcraft [Rohrcraft@notlogged] has joined #minecrafthelp
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#2964 [22:38] * LIMITEDUX [LIMITEDUX@notlogged] has joined #minecrafthelp
#2965 [22:38] <LIMITEDUX> PLS
#2966 [22:38] <LIMITEDUX> help
#2967 [22:38] <webrosc> LIMITEDUX, with?
#2968 [22:39] <LIMITEDUX> my mojang account
#2969 [22:39] <LIMITEDUX> it says An error occurred. We are currently unable to confirm your identity.
#2970 [22:40] <LIMITEDUX> HELP PLS
#2971 [22:40] <webrosc> whats your ingame name?
#2972 [22:40] <LIMITEDUX> LimitedUX
#2973 [22:40] <webrosc> and stop shouting
#2974 [22:40] <LIMITEDUX> okay i am sorry
#2975 [22:40] * Megazach1 [Megazach1@notlogged] has joined #minecrafthelp
#2976 [22:40] * Top [Top@notlogged] has joined #minecrafthelp
#2977 [22:40] <LIMITEDUX> but do you know how to fix it?
#2978 [22:40] <Top> hey
#2979 [22:41] <webrosc> LIMITEDUX, have some patience too
#2980 [22:41] <LIMITEDUX> alright
#2981 [22:41] <Megazach1> Why cant i go into any servers
#2982 [22:41] <CubeTheThird> Megazach1, read the message
#2983 [22:41] <webrosc> Megazach1, read the message as you logged in
#2984 [22:41] <MrElow> Lol no ones reading it
#2985 [22:41] * hmmcclish [hmmcclish@notlogged] has joined #minecrafthelp
#2986 [22:41] <webrosc> LIMITEDUX, did you buy the game?
#2987 [22:41] <Top> im having an issue with logging to minecraft mutiplayer
#2988 [22:41] <LIMITEDUX> yes i did
#2989 [22:41] <webrosc> MrElow, we are used to that
#2990 [22:41] <LIMITEDUX> i redeemed it
#2991 [22:41] <CubeTheThird> Top, read the message
#2992 [22:41] <Megazach1> is this happening for everyone
#2993 [22:41] <MrElow> yes
#2994 [22:42] <Megazach1> o
#2995 [22:42] * Atomnite [Atomnite@notlogged] has joined #minecrafthelp
#2996 [22:42] <Top> what message?
#2997 [22:42] <chris_> alright it finally went through
#2998 [22:42] <Megazach1> will this be fixed soon
#2999 [22:42] <CubeTheThird> Top, the message Absol gave you when you entered this chatroom
#3000 [22:42] <chris_> what's next?
#3001 [22:43] * CubeTheThird kicked Megazach1 from #minecrafthelp (Reason: egazach1 :dono, as it says in the message)
#3002 [22:43] <Atomnite> guys
#3003 [22:43] <webrosc> LIMITEDUX, ok, either your name was never bought, or the server error is affecting our bots too as right now i see the name LimitedUX is not taken
#3004 [22:43] <Atomnite> are u guys having a problem
#3005 [22:43] * hi [hi@notlogged] has joined #minecrafthelp
#3006 [22:43] <Atomnite> login in
#3007 [22:43] <CubeTheThird> chris_, install it
#3008 [22:43] <webrosc> Atomnite, we know, read the message
#3009 [22:43] <Top> oh thanks alright
#3010 [22:43] <hi> hihi
#3011 [22:43] <LIMITEDUX> what inpossible
#3012 [22:43] <Atomnite> yes
#3013 [22:43] <LIMITEDUX> i redeemed it
#3014 [22:43] <Atomnite> i read it
#3015 [22:43] <webrosc> LIMITEDUX, it maybe the server error though
#3016 [22:43] <LIMITEDUX> i played minecraft for 3 months
#3017 [22:43] <Atomnite> btw is nice MC has a IRC
#3018 [22:43] <LIMITEDUX> on servers
#3019 [22:44] * hi [hi@notlogged] has quit. (Client Quit)
#3020 [22:44] <webrosc> Atomnite, this is a volunteer channel
#3021 [22:44] <Atomnite> FOR REAL
#3022 [22:44] <Atomnite> daaamm welll awsome joob
#3023 [22:44] * Dominic [Dominic@notlogged] has joined #minecrafthelp
#3024 [22:44] <LIMITEDUX> i am scared that my account is gone
#3025 [22:44] <webrosc> LIMITEDUX, wait untill the servers are back up, then see if the issue clears
#3026 [22:44] <LIMITEDUX> k
#3027 [22:44] <LIMITEDUX> thank you
#3028 [22:44] * Top [Top@notlogged] has quit. (Client Quit)
#3029 [22:44] * LIMITEDUX [LIMITEDUX@notlogged] has quit. (Quit: Web client closed)
#3030 [22:45] <Dominic> I keep getting"Failed to login: The server encountered an unexpected condition which prevented it from fulfilling the request" what should I do?
#3031 [22:45] * hmmcclish [hmmcclish@notlogged] has quit. (Ping timeout: 204 seconds)
#3032 [22:45] <MrElow> ._.
#3033 [22:45] <webrosc> Dominic, read the message
#3034 [22:45] <SEisenhower> what is the best news outlet to know when the servers will be back online
#3035 [22:45] <webrosc> MrElow, welcome to why we have short hair ;)
#3036 [22:45] <Dominic> Read what message?
#3037 [22:46] <MrElow> Maybe you should put the message in big bold letters
#3038 [22:46] <webrosc> SEisenhower, https://help.mojang.com/
#3039 [22:46] <CubeTheThird> Dominic, the message Absol gives you when you came here
#3040 [22:46] * Atomnite [Atomnite@notlogged] has quit. (Client Quit)
#3041 [22:46] <webrosc> MrElow, we could slap people in face with it and they wouldn't see it
#3042 [22:46] <MrElow> damn
#3043 [22:46] <CubeTheThird> maybe I should make it bold, all caps
#3044 [22:46] <webrosc> i work in retail, am used to it
#3045 [22:46] <Dominic> You mean from the absol guy?
#3046 [22:46] * LIMITEDUX [LIMITEDUX@notlogged] has joined #minecrafthelp
#3047 [22:46] <CubeTheThird> Dominic, yes...
#3048 [22:47] <LIMITEDUX> hi i am back
#3049 [22:47] <Dominic> Dang I can't see anything with the chat letters this small!
#3050 [22:47] <SEisenhower> thank you, so when the Public API returns online the issues should dissapear
#3051 [22:47] <CubeTheThird> Dominic, servers are down. Try again later. We don't know when it will be back up
#3052 [22:47] <webrosc> SEisenhower, hopefully
#3053 [22:48] <LIMITEDUX> are the minecraft servers up?
#3054 [22:48] <webrosc> LIMITEDUX, guess
#3055 [22:48] <LIMITEDUX> no
#3056 [22:48] <Dominic> on minecraft status xpaw.ru said that it will be back up in about 36 mins
#3057 [22:48] <webrosc> you waited a whole minute
#3058 [22:48] <MrElow> I saw this "Down for ±38m"
#3059 [22:48] <webrosc> Dominic, no, thats down time
#3060 [22:48] * chris_ [chris_@notlogged] has quit. (Ping timeout: 204 seconds)
#3061 [22:48] <webrosc> Dominic, no one has an eta for a fix
#3062 [22:49] <LIMITEDUX> my minecraft account doesnt exist why
#3063 [22:49] <LIMITEDUX> i am so cared
#3064 [22:49] <LIMITEDUX> scared*
#3065 [22:49] * LT [LT@notlogged] has joined #minecrafthelp
#3066 [22:49] <Dominic> I'm itching to play minecraft!! I can't go by a day I don't play minecraft!! Help guys!! It's like a drug!
#3067 [22:49] <CubeTheThird> LIMITEDUX, the tool we use to check names isn't working. We don't know
#3068 [22:49] <webrosc> LIMITEDUX, i said wait till the issues with the servers are resolved
#3069 [22:49] <LT> it won't allow me to log into any server
#3070 [22:49] <CubeTheThird> Dominic, it's called singleplayer
#3071 [22:49] <webrosc> LT, READ up there ^^
#3072 [22:49] <LIMITEDUX> i am just so scared
#3073 [22:50] <Dominic> are you guys minecraft staff or just players like me?
#3074 [22:50] <webrosc> just players
#3075 [22:50] <Dominic> ohh no wonder you don't know anything.. I thought you were just really bad staff XD
#3076 [22:50] <CubeTheThird> Dominic, ya this chatroom is run by volunteers
#3077 [22:50] * Gor [Gor@notlogged] has joined #minecrafthelp
#3078 [22:51] <LIMITEDUX> webrosc is this happening to everyone?
#3079 [22:51] <webrosc> LIMITEDUX, YES
#3080 [22:51] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Quit: ChatZilla 0.9.92 [Firefox 43.0.1/20151216175450])
#3081 [22:51] <LIMITEDUX> okay
#3082 [22:51] <Gor> I have been having trouble logging in to servers it says Failed to login: The server encountered an unexpected condition which prevented it from fulfilling the request
#3083 [22:51] <webrosc> go read a book, watch a film
#3084 [22:51] <LIMITEDUX> i'll come back tomorrow
#3085 [22:51] <Gor> does anyone know why?
#3086 [22:51] <webrosc> Gor, read the message
#3087 [22:52] <Gor> ah
#3088 [22:52] <Gor> didn't even notice lol
#3089 [22:52] <MrElow> Really xD
#3090 [22:53] <Gor> yea My brain chose to ignore it XD
#3091 [22:53] <MrElow> Multiplayer Sessions are back online!
#3092 [22:53] <Dominic> REALLY? THEY'RE BACK?????
#3093 [22:53] <webrosc> don't jump the gun
#3094 [22:54] <LT> GG
#3095 [22:54] <Gor> lol still won't work for me
#3096 [22:54] <CubeTheThird> ``message 08ATTENTION04Minecraft session servers are currently down, which will cause issues logging in to the game, and connecting to servers. We do not know the cause of the issue, or when it will be fixed
#3097 [22:54] <CubeTheThird> oops
#3098 [22:54] * ClassicalTroll [ClassicalTroll@notlogged] has joined #minecrafthelp
#3099 [22:54] <CubeTheThird> ``message 08ATTENTION! 04Minecraft session servers are currently down, which will cause issues logging in to the game, and connecting to servers. We do not know the cause of the issue, or when it will be fixed
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#3102 [22:54] <Dominic> On minecraft status it still says the servers are down
#3103 [22:54] <Gor> i would just give it time to get back up
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#3105 [22:54] <Dominic> How unprofessional microsoft is!
#3106 [22:55] <ClassicalTroll> Can anyone even log on to the website itself?
#3107 [22:55] <Gory> I cant even log in to my account on minecraft.net...
#3108 [22:55] <MrElow> They just say it was up and it went back down ._.
#3109 [22:55] <LT> nooooooooooooooooo why
#3110 [22:55] <LT> someone probably hacked into it
#3111 [22:55] <Gor> what if they're updating something
#3112 [22:55] <webrosc> Dominic, why? microsoft don't run the servers, amazon do
#3113 [22:55] <Dominic> Oh than, how unprofessional amazon is!
#3114 [22:55] * LIMITEDUX [LIMITEDUX@notlogged] has quit. (Ping timeout: 204 seconds)
#3115 [22:55] <Dominic> then*
#3116 [22:55] <Gory> WHAT who would hack into my account XD
#3117 [22:55] <Gor> Does anyone know when the 1.9 is coming out? XD
#3118 [22:55] <ClassicalTroll> Can anyone even log on to the website itself?
#3119 [22:55] <webrosc> or it could be one of many other reasons
#3120 [22:56] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#3121 [22:56] * CubeTheThird kicked Dominic from #minecrafthelp (Reason: ominic :if you're only going to complain do so elsewhere)
#3122 [22:56] <webrosc> Gor, no
#3123 [22:56] <CubeTheThird> ``message 08ATTENTION! 04Minecraft session servers are currently down, which will cause issues logging in, and connecting to servers. We do not know the cause of the issue, or when it will be fixed
#3124 [22:56] * YunoGasai [YunoGasai@notlogged] has joined #minecrafthelp
#3125 [22:56] <Gor> i mean if you assume its hackers then i wouldn't log in to the website. But im pretty sure it isn't
#3126 [22:56] <Gory> I'm confused....someone trolled me but idk who that person was....
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#3129 [22:57] <Dominic_> Please don't kick me again
#3130 [22:57] <HarutGaming> When i join any multiplayer server it says Failed to connect to the server Failed to login:The server encountered an unexpected condition which prevented it from fulfilling the request. im not sure how and why it happend when i was in a multiplayer server the server had to reboot so i left to play on a different server and when i try to join back on the other server i was in it said that failed to connect to the server error m
#3131 [22:57] * LIMITEDUX_ [LIMITEDUX_@notlogged] has joined #minecrafthelp
#3132 [22:57] <LT> lol people can
#3133 [22:57] <YunoGasai> anyone know when minecraft will be back up?
#3134 [22:57] <CubeTheThird> Dominic_, if you are in need of tech support then ask a question, otherwise please keep the channel free for those who actually do
#3135 [22:57] <ClassicalTroll> same here harut
#3136 [22:57] <webrosc> YunoGasai, when it is
#3137 [22:57] <Gor> HarutGaming
#3138 [22:57] <Gor> are you armenian by any chance?
#3139 [22:57] <Dominic_> Ok I just want to ask one simple question, my account isn't hacked right?
#3140 [22:58] <webrosc> Gor, please take chat elsewhere
#3141 [22:58] <HarutGaming> yes
#3142 [22:58] <LIMITEDUX_> when will this be fixed?
#3143 [22:58] <HarutGaming> do u play on cosmic pvp .me
#3144 [22:58] <webrosc> LIMITEDUX_, wjhen its fixed
#3145 [22:58] <LIMITEDUX_> lol k
#3146 [22:58] <Dominic_> Yes you mean by no, it's not hacked or yes, it's hacked?
#3147 [22:58] <webrosc> HarutGaming, please take chat elsewhere
#3148 [22:58] * LT [LT@notlogged] has quit. (Quit: Web client closed)
#3149 [22:58] <HarutGaming> i have a issue im not leaving
#3150 [22:58] <HarutGaming> When i join any multiplayer server it says Failed to connect to the server Failed to login:The server encountered an unexpected condition which prevented it from fulfilling the request. im not sure how and why it happend when i was in a multiplayer server the server had to reboot so i left to play on a different server and when i try to join back on the other server i was in it said that failed to connect to the server error m
#3151 [22:58] <CubeTheThird> Dominic_, we wouldn't have access to that info, though many other people can't login either
#3152 [22:58] * CubeTheThird kicked HarutGaming from #minecrafthelp (Reason: arutGaming :read the message)
#3153 [22:58] <ClassicalTroll> what can no one log in on the website or not? i just want to make sure its not just me
#3154 [22:58] <YunoGasai> this is frustrating...
#3155 [22:59] <webrosc> YunoGasai, play single player
#3156 [22:59] * HarutGaming [HarutGaming@notlogged] has joined #minecrafthelp
#3157 [22:59] <Dominic_> Yeah I can't either classicatroll
#3158 [22:59] <HarutGaming> When i join any multiplayer server it says Failed to connect to the server Failed to login:The server encountered an unexpected condition which prevented it from fulfilling the request. im not sure how and why it happend when i was in a multiplayer server the server had to reboot so i left to play on a different server and when i try to join back on the other server i was in it said that failed to connect to the server error m
#3159 [22:59] <Gory> I hope mine isnt hacked....i had trouble logging onto the site
#3160 [22:59] * CubeTheThird kicked HarutGaming from #minecrafthelp (Reason: arutGaming :HarutGaming)
#3161 [22:59] <YunoGasai> not what id like to be doing
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#3163 [22:59] <ClassicalTroll> Gory I hope so too...
#3164 [22:59] <CubeTheThird> ``message 08ATTENTION! 04Minecraft session servers are currently down, which will cause issues logging in to the game and websites, and connecting to servers. We do not know the cause of the issue, or when it will be fixed
#3165 [22:59] * stev3n5 [stev3n5@notlogged] has joined #minecrafthelp
#3166 [22:59] <Dominic_> It's so hard to read these tiny chat blocks.. :/
#3167 [22:59] * frostew [frostew@notlogged] has joined #minecrafthelp
#3168 [22:59] <Gory> I HATE THIS why must i have this problem
#3169 [22:59] <YunoGasai> seriously though, anybody know whats going on?
#3170 [23:00] <ClassicalTroll> btw, this is the first time finding that this chat is a thing. This is so cool
#3171 [23:00] <Gor> it says bright red what is going on
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#3173 [23:00] <YunoGasai> same, ClassicalTroll.
#3174 [23:00] <ClassicalTroll> lol
#3175 [23:00] <Gor> its an ambitious case so no one really knows
#3176 [23:00] <stev3n5> Why doesn't it say the sessions servers are down on the Mojang site?
#3177 [23:00] <Dominic_> Yeah I found out about it right now too
#3178 [23:00] * kayleemartin456 [kayleemartin456@notlogged] has joined #minecrafthelp
#3179 [23:00] <CubeTheThird> stev3n5, because they are down
#3180 [23:00] <LIMITEDUX_> i was so scared when my account didnt exist
#3181 [23:00] * frostew [frostew@notlogged] has joined #minecrafthelp
#3182 [23:00] <kayleemartin456> does anyone know why i can't connect to a server?
#3183 [23:00] <ClassicalTroll> LIMITEDUX_: Same!!!
#3184 [23:00] <CubeTheThird> please keep the channel free for those needing tech support. If you have nothing to ask, please leave
#3185 [23:00] <Dominic_> It's 12:00 already and it's still not back up yet
#3186 [23:01] <Gory> I WANNA PLAY AN ALL NIGHTER OF MINECRAFT but MOJANG is being an IDIOT
#3187 [23:01] <YunoGasai> Kaylee.. servers are down currently... i believe.
#3188 [23:01] <ClassicalTroll> uh oh
#3189 [23:01] * CubeTheThird kicked Gory from #minecrafthelp (Reason: ory :Gory)
#3190 [23:01] <Gor> RIP Gory XD
#3191 [23:01] <ClassicalTroll> lol
#3192 [23:01] <LIMITEDUX_> lol
#3193 [23:01] <Dominic_> CubeTheThird are you a mojang staff?
#3194 [23:01] <ClassicalTroll> saw it coming
#3195 [23:01] * PleaseHelpme [PleaseHelpme@notlogged] has joined #minecrafthelp
#3196 [23:01] <Gor> CubeTheThird are you like an admin?
#3197 [23:01] * GibbyOH [GibbyOH@notlogged] has joined #minecrafthelp
#3198 [23:01] <CubeTheThird> Dominic_, no. This chatroom is run by volunteers
#3199 [23:01] <kayleemartin456> I'm getting a message that says the server encountered a problem but i have friends who are connected and say there is no problem, why can't i connect?
#3200 [23:02] <ClassicalTroll> we all are kayleemartin456
#3201 [23:02] <frostew> my computer rebooted while setting up my account now it says account already exists but when I try to download crazy craft 3.0 says its not valid. Already verified in email
#3202 [23:02] <LIMITEDUX_> will we have our accounts back when its fixed?
#3203 [23:02] * YunoGasai [YunoGasai@notlogged] has quit. (Quit: Web client closed)
#3204 [23:02] <Gor> wait you guys even lost your accounts?
#3205 [23:02] <Gor> like you can't login to your game?
#3206 [23:02] <ClassicalTroll> these questions are getting me worried
#3207 [23:02] <LIMITEDUX_> no it just doesnt exist
#3208 [23:03] <CubeTheThird> Seeing as how people are only coming here to ask or complain about how the session servers are down, the chat will be temporarily disabled for general users
#3209 [23:04] <webrosc> sensible idea for now
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#3249 [23:13] * Absol kicked UN_FUCKING_MUTE_US from #minecrafthelp (Reason: N_FUCKING_MUTE_US :Keep it civilized, you are just a human)
#3250 [23:13] <webrosc> WhyKickPplThatNeedHELP, this channel has been temporally muted as people are joining only to moan about the server issues
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#3252 [23:12] <webrosc> This channel has been temporally muted as people are joining only to moan about the server issues
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#3254 [23:13] <webrosc> We can not fix the issues, just be patient and wait for Mojang to fix it
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#3260 [23:17] <webrosc> IsThatHowUHandleProbz, the way you are acting is why ;) maybe be nice and patient in the future and we wouldn't have to mute you all
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#3296 [23:35] <CubeTheThird> Ignored, it's very difficult to try helping people when the chatroom is flooded by people asking the same question. A temporary mute is needed in this case
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