#MineCraftHelp IRC Chat Logs

#1 [00:00] <bonwe> ---- Minecraft Crash Report ---- // Ouch. That hurt :( Time: 2/9/16 9:52 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.
#2 [00:00] <bonwe> that was my crash report
#3 [00:00] <webrosc> bonwe, i wasn't talking to you, you already have the answer
#4 [00:00] <webrosc> bonwe, i wasn't talking to you, you already have the answer
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#14 [00:33] <aleria1985> i am having trouble with minecraft not wont to craft a map or a boat how can i fix it
#15 [00:33] <aleria1985> u have material when i out them on craft table nothing happens
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#18 [00:34] <Andrio> Can you show me a screenshot of your crafting table?
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#20 [00:35] <aleria1985> ok
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#22 [00:35] <webrosc> aleria1985, also what minecraft version are you using?
#23 [00:36] <aleria1985> window 10
#24 [00:36] <aleria1985> beta
#25 [00:36] <Andrio> ah
#26 [00:37] <mattym> Yeah i think the map is planned for the next version but not currently in the Win 10 Edition
#27 [00:37] <Andrio> The recipe is different in the Pocket Edition; you need a wooden shovel.
#28 [00:37] <Andrio> For boats
#29 [00:37] <Andrio> I'm not sure which one the Windows 10 edition uses.
#30 [00:38] <webrosc> i would guess the same as PE
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#32 [00:38] <aleria1985> okay
#33 [00:38] <webrosc> try 5 planks, and a wooden shovel
#34 [00:38] <webrosc> shovel in middle
#35 [00:38] <aleria1985> ok
#36 [00:39] <aleria1985> so themap not gonna work
#37 [00:39] <mattym> aleria1985, Yeah the map has not been added to the Windows 10 Edition yet.
#38 [00:39] <aleria1985> okay ty
#39 [00:39] <aleria1985> so much
#40 [00:40] <aleria1985> yall have a nice night
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#52 [01:42] <steve> how to fix minecraft launcher message i cant find nothing :( java hotspot tm 64 bit server vm warning using incremental cms is deprecated and will likely removed in a future release
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#60 [02:09] <Krimxz> Hello?
#61 [02:10] <Krimxz> anybody here?
#62 [02:15] * Rokstar888 [Rokstar888@notlogged] has joined #minecrafthelp
#63 [02:15] <Rokstar888> Hi
#64 [02:15] <Rokstar888> Can u help me
#65 [02:16] <Rokstar888> So wat happnes was i brought a rank on cosmic abd never got it
#66 [02:16] <Rokstar888> HELPP MEEE
#67 [02:17] <Rokstar888> THEY TOOK MY MONEY
#68 [02:17] <Rokstar888> THIS IS USELESS THIS BLOODY SITE
#69 [02:18] <Rokstar888> Hellppppp
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#71 [02:19] <Rokstar888> Oh really
#72 [02:19] <Andrio> You'll need to talk to the staff of 'cosmic' about that; we have nothing to do with individual servers.
#73 [02:19] <Rokstar888> Helloo
#74 [02:19] <Andrio> That sounds like it's probably against the terms of service anyway
#75 [02:20] <Rokstar888> Help me how to do that i lost 200
#76 [02:20] <Andrio> Do they have a website?
#77 [02:20] <Rokstar888> Yes cosmic pvp
#78 [02:21] <Rokstar888> Anywayd
#79 [02:21] <Andrio> Look for contact info or links there.
#80 [02:21] * Jumla [Jumla@notlogged] has joined #minecrafthelp
#81 [02:21] <Rokstar888> How can i become a helper can i apply
#82 [02:21] <Andrio> Not really... you can become a helper by helping.
#83 [02:22] <Andrio> But it's probably worth watching and learning first.
#84 [02:22] <Rokstar888> How do i be a heloer lije u
#85 [02:22] <Andrio> ...by helping where you can
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#87 [02:22] <Rokstar888> And no i did not lose my money
#88 [02:23] <Andrio> oh.
#89 [02:23] <Rokstar888> No but are u just a member
#90 [02:23] <Rokstar888> Or do u get paid
#91 [02:23] <Andrio> No one here gets paid for it
#92 [02:23] <Rokstar888> Are u a member
#93 [02:23] <Rokstar888> Or s admin
#94 [02:24] <Rokstar888> Do u have a server
#95 [02:24] <Andrio> Yes, no and yes
#96 [02:24] <Rokstar888> Wat is ur server
#97 [02:25] <Rokstar888> ?
#98 [02:25] <Rokstar888> Hello?
#99 [02:25] <Andrio> Why?
#100 [02:25] <Rokstar888> Wat is it i wabt to play it
#101 [02:26] <Andrio> Well, it
#102 [02:26] <Rokstar888> ...
#103 [02:26] <Andrio> It's not running any games that are available publicly.
#104 [02:26] <Andrio> Just a website and some IRC bots.
#105 [02:26] <Rokstar888> Ok wat is it
#106 [02:27] <Rokstar888> Can u get me a rank for cosmic
#107 [02:27] <Andrio> No
#108 [02:27] <Rokstar888> Y not
#109 [02:27] <Andrio> Well, mainly because I've never heard of that server until now.
#110 [02:28] <Rokstar888> Prestonplays server
#111 [02:28] <Rokstar888> Are u a mod on any server
#112 [02:28] <Andrio> Not any Minecraft server.
#113 [02:29] <Rokstar888> Wat server u play?
#114 [02:29] <Andrio> How do you know I play any at all?
#115 [02:30] <Rokstar888> Cause ur on mc gelp
#116 [02:30] <Andrio> Do?
#117 [02:30] <Andrio> So*
#118 [02:31] <Andrio> For the benefit of those watching, I PM'd them a further response.
#119 [02:31] <Rokstar888> Wat
#120 [02:32] <Andrio> Anyway... you mentioned losing 200... out of interest, what was that 200 of?
#121 [02:32] * Rokstar888_ [Rokstar888_@notlogged] has joined #minecrafthelp
#122 [02:32] <Rokstar888_> I hack
#123 [02:32] <Rokstar888_> Help me
#124 [02:32] <Andrio> Hack?
#125 [02:33] <Rokstar888_> Ye
#126 [02:33] <Rokstar888_> Yes
#127 [02:33] <Andrio> ok
#128 [02:33] <Rokstar888_> Jk
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#130 [02:33] <Rokstar888_> Heheh e
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#132 [02:34] <Rokstar888_> Andrio cab u get me a rank on that server u play on
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#135 [02:35] <Andrio> Why are you asking me?
#136 [02:35] * Johnray43_ [Johnray43_@notlogged] has joined #minecrafthelp
#137 [02:35] <Rokstar888_> No i havvent
#138 [02:35] <Rokstar888_> Fuck
#139 [02:35] <Absol> Rokstar888_: Please keep it civil
#140 [02:35] <Rokstar888_> Fuck
#141 [02:35] * Absol kicked Rokstar888_ from #minecrafthelp (Reason: okstar888_ :Keep it civilized, you are just a human)
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#144 [02:35] <Andrio> Would you like to?
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#152 [03:28] <Roman> Hello
#153 [03:28] <Roman> dwd
#154 [03:28] <Roman> ..................
#155 [03:29] <Chewwy> Minecraft doesnt start on Windows 10. I have the crash report and I have updated to the latest java , reinstalled minecraft too. Also this site wont let me post for some weird reason but the mincraft prooblem is importnat.
#156 [03:29] <Chewwy> I just want to play 1.7.2.
#157 [03:31] <tyteen4a03> ??> Chewwy paste
#158 [03:31] <Absol> Chewwy: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#159 [03:31] <Roman> minecraft dosent start Windows 8.1 pro. i have the crash report. i have updated java and reinstalled minecraft and updated my grapics
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#161 [03:32] <Roman> HEEEEEEEEEEEEEEEEEEEEEEEEELP!
#162 [03:33] <Chewwy> what
#163 [03:33] <Chewwy> help with what
#164 [03:33] <Roman> I cant play minecraft
#165 [03:33] <Chewwy> why
#166 [03:34] <Roman> It crashed all the time and says fix problem
#167 [03:34] <Chewwy> wwell im here to get help for me xD so i have no idea what to tell you
#168 [03:34] <Roman> oke
#169 [03:34] <Chewwy> web protection wont let me in the paste! thing
#170 [03:35] <Chewwy> what is wrong with my pc ffs
#171 [03:35] <nyvia> Roman: Chewwy: there is more than you two here asking for help. Don't spam, if someone can help they will
#172 [03:35] <Chewwy> okay
#173 [03:36] <Chewwy> should i give the crash report tho o.o
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#176 [03:38] <Esteban> Hi guys! Can someone tell me what file contains the information for the block ids of a map?
#177 [03:38] <Esteban> Is it the level.dat?
#178 [03:39] <Chewwy> I got in to the Paste!. Here is my crash report http://paste.ubuntu.com/15007689/
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#180 [03:40] <Llordassami991> CubeTheThird
#181 [03:40] <Llordassami991> Are you here
#182 [03:40] <Llordassami991> Can anybody help me pls
#183 [03:41] <Roman> My paste is http://paste.ubuntu.com/15007648/
#184 [03:42] <Andrio> Esteban: data/map_*.dat
#185 [03:43] <Andrio> ??> Chewwy win/DXDiag
#186 [03:43] <Absol> Chewwy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#187 [03:43] <Chewwy> thank you
#188 [03:43] <Llordassami991> Sorry can anybody help me when i try to launch minecraft it crashes and shows : Lack of updated graphics drivers
#189 [03:44] <Llordassami991> im using windows 10
#190 [03:44] <Andrio> Roman, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop?os=Windows%208%20-%2064.
#191 [03:44] <Andrio> ??> Llordassami991 win/DXDiag
#192 [03:44] <Absol> Llordassami991: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#193 [03:44] <Llordassami991> Absol, can you help me?
#194 [03:45] <Llordassami991> i have the diaged
#195 [03:45] <Llordassami991> its...
#196 [03:45] <Esteban> @Andrio: Are those map_*.dat files only created by using forge and mods? I ask because I just created a map in single player and the folder only contains the Mineshaft and villages.dat
#197 [03:45] <Llordassami991> http://paste.ubuntu.com/15007687/
#198 [03:45] <Andrio> Esteban, nope. There are such files present in my world, which I've never used those mods in
#199 [03:46] <Andrio> The map isn't empty, is it?
#200 [03:46] <Andrio> Llordassami991, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
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#203 [03:46] <Llordassami991> Andrio, i dont know how to degrade to windows 7 thow
#204 [03:47] <Andrio> ??> Llordassami991 win/downgrade
#205 [03:47] <Absol> Llordassami991: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#206 [03:47] <Llordassami991> ok
#207 [03:48] <Chewwy> here is the paste of the dxdiag http://paste.ubuntu.com/15007725/
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#209 [03:49] <Andrio> Chewwy, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#210 [03:50] <Esteban> @Andrio: No, as I said I created a SP Creative Map and walked around for a minute.
#211 [03:50] <Chewwy> Dayum... No minecraft for me then xD Thanks anyway
#212 [03:50] <Andrio> o
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#215 [03:54] <naruto> java.lang.nullpointerexception
#216 [03:54] <naruto> t need help
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#228 [04:15] <YogiBear> Can someone pls check what Mojang account I used to import my Minecraft account
#229 [04:15] * dana_andy [dana_andy@notlogged] has joined #minecrafthelp
#230 [04:16] <dana_andy> the game crashed
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#233 [04:17] <YogiBear> pls help
#234 [04:20] <Andrio> We can't do that; you probably need to contact Mojang.
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#236 [04:26] <Edgar2000> i need help
#237 [04:27] <Edgar2000> i forgot my passwort
#238 [04:27] <Edgar2000> what i do
#239 [04:28] <Edgar2000> can you help me
#240 [04:28] <Edgar2000> pleas
#241 [04:29] <Andrio> Edgar2000, what's your Minecraft username?
#242 [04:29] <Edgar2000> Edgar2000
#243 [04:30] <Andrio> OK, you can reset your password here: https://account.mojang.com/password
#244 [04:30] <Edgar2000> thanks
#245 [04:31] <Edgar2000> what i do
#246 [04:32] <Andrio> Reset your password at: https://account.mojang.com/password
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#274 [05:25] <wdawd> I NEED HELP
#275 [05:25] <wdawd> My mc client won't let me login.
#276 [05:25] <wdawd> My mc client won't let me login.
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#285 [06:00] <Dark0nium> Hello
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#287 [06:01] <MiguelGamer24> http://paste.ubuntu.com/15008090/
#288 [06:02] <MiguelGamer24> my minecraft for windows 10 isn't working I did all the steps and still crashes, could someone help me? http://paste.ubuntu.com/15008090/
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#290 [06:05] <MiguelGamer24> please someone help
#291 [06:05] <MiguelGamer24> http://paste.ubuntu.com/15008090/
#292 [06:07] <MiguelGamer24> http://paste.ubuntu.com/15008090/
#293 [06:07] <MiguelGamer24> http://paste.ubuntu.com/15008090/
#294 [06:07] <MiguelGamer24> http://paste.ubuntu.com/15008090/
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#312 [06:40] <dudu> iuuiuji
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#319 [06:59] <gg> Hi guys After restarting intellij, I got an error Internal error. Please report to http://jb.gg/ide/critical-startup-errors
#320 [06:59] <gg> I have no antiviruses software on my machine
#321 [07:00] <GreyVulpine> Uh. What?
#322 [07:01] <gg> My intellij does not work, it crashed
#323 [07:02] <gg> it tells me this message
#324 [07:02] <gg> java.lang.RuntimeException: com.intellij.ide.plugins.PluginManager$StartupAbortedException: Fatal error initializing 'com.intellij.util.indexing.FileBasedIndex' at com.intellij.idea.IdeaApplication.run(IdeaApplication.java:201) at com.intellij.idea.MainImpl$1$1$1.run(MainImpl.java:63)
#325 [07:02] <GreyVulpine> What does this have to do with minecraft?
#326 [07:02] <gg> I see a link in intellij says that you will help me
#327 [07:03] <gg> and what is minecraft exactly?
#328 [07:03] <GreyVulpine> We don't do support for "intellij". We're a minecraft support channel.
#329 [07:04] <Andrio> How did you get here?
#330 [07:04] <gg> by the internet :P
#331 [07:05] <GreyVulpine> Through what link?
#332 [07:05] <gg> I don't remember
#333 [07:06] <gg> Sorry guys, it's my mistake. Thank you
#334 [07:06] <gg> Thank you again
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#342 [07:16] <Edgar2000> can you help me i forgot my passwort
#343 [07:17] <Edgar2000> my Username is Edgar2000
#344 [07:17] <GreyVulpine> You can reset it through https://account.mojang.com/password
#345 [07:18] <Edgar2000> what is a current passwort
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#356 [07:29] <mesut20> can sombody help me with a minecraft problem?
#357 [07:29] <mesut20> i can't move things from my inventory anymore
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#359 [07:31] <GreyVulpine> And what exactly happens when you try?
#360 [07:34] <GreyVulpine> mesut20 - Check Minecraft's options. If "Touchscreen mode" is on, turn it off
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#364 [07:39] <Dribo> Hey guys. My Minecraft account (not migrated) from 2010 got hacked and migrated to another account (not mine). Have any of you also experienced this? What do I do? (It's hard to find transaction ID from that long ago).
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#374 [07:46] <rampagerock3> Allright guys, big questions
#375 [07:47] <rampagerock3> we're hosting a minecraft party, and it looks like Minecraft / the library we're in sees us as DDOS-like attaks
#376 [07:48] <rampagerock3> What to do whe trying to create an account / log in, both name and password are right, and it still says "Incorrect password"
#377 [07:48] <rampagerock3> or do we just have to put time inbetween log-ins, and/or creations
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#380 [07:55] <Jay> I need help. I have got a gift card, but wehn i want to redeem it, there is: This code is already redeemed. What should i do?
#381 [08:00] <Dribo> Maybe try to return it. They might be able to see if it's been redeemed earlier than when you bought it.
#382 [08:00] <Dribo> If not, I don't think there's anything to do about it, as you could be lying
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#389 [08:16] <zemmel> java.lang.nullpointerexception how i fix this
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#392 [08:17] <zemmel> wat is this i need help i dont understand i wil play minecraft so wat is this java.lang.nullpointerexception
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#394 [08:18] <zemmel> fuck off
#395 [08:18] <Absol> zemmel: Please keep it civil
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#405 [08:26] <Dribo> You're not getting many answers in here :P
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#407 [08:27] <CrystalMare> You've been login throttled
#408 [08:28] <CrystalMare> rampagerock3
#409 [08:28] <CrystalMare> Wait 3 hours, and it will reset
#410 [08:30] <Blxck_Mxnster> I can pressure Minecraft at play on bt i can not play how can i fix it to play? http://paste.ubuntu.com/15008685/
#411 [08:31] <CubeTheThird> Blxck_Mxnster, one moment
#412 [08:31] <Blxck_Mxnster> okay
#413 [08:33] <CubeTheThird> Blxck_Mxnster, try download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#414 [08:33] <CubeTheThird> Blxck_Mxnster, please note though, your graphics card is not officially supported beyond windows vista
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#416 [08:35] <Blxck_Mxnster> CubeTheThird, okay thank you for your help
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#420 [08:38] <dharmaty> helo
#421 [08:38] <CubeTheThird> hello dharmaty
#422 [08:38] <emrahemrah2008> hello
#423 [08:38] <dharmaty> http://paste.ubuntu.com/15008755/
#424 [08:39] <dharmaty> i can't play the game
#425 [08:39] <CubeTheThird> dharmaty, one moment
#426 [08:39] <emrahemrah2008> I cant update driver
#427 [08:39] <CubeTheThird> emrahemrah2008, do you have a dxdiag report?
#428 [08:39] <emrahemrah2008> not sure
#429 [08:39] <CubeTheThird> ??> emrahemrah2008 win/dxdiag
#430 [08:39] <Absol> emrahemrah2008: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#431 [08:40] <CubeTheThird> dharmaty, download and install win 64 exe: https://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-33-
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#433 [08:40] <CubeTheThird> dharmaty_, download and install win 64 exe: https://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-33-
#434 [08:40] <dharmaty_> i can't play the game
#435 [08:41] <dharmaty_> what exe that i must download?
#436 [08:41] <dharmaty_> what size?
#437 [08:41] <CubeTheThird> dharmaty_, the win 64 exe
#438 [08:41] <dharmaty_> ok thankss
#439 [08:42] <dharmaty_> after that?
#440 [08:42] <CubeTheThird> dharmaty_, install it?
#441 [08:42] <dharmaty_> i must download the zip or exe?
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#445 [08:43] <dharmaty> i must download both of zip and exe?
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#447 [08:44] <CubeTheThird> dharmaty, no, just the exe
#448 [08:44] <dharmaty> oke cubethethird
#449 [08:44] <dharmaty> now loading
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#451 [08:46] <dharmaty> after that?
#452 [08:46] <dharmaty> i run with my pc?
#453 [08:46] <CubeTheThird> dharmaty, install it, then try the game
#454 [08:47] <dharmaty> oke cubethethird i will try
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#459 [08:52] <dharmaty> thankyouu cubethethird
#460 [08:52] <dharmaty> now i can enjoy play the gamee
#461 [08:52] <dharmaty> thanksssss
#462 [08:52] <CubeTheThird> ah good!
#463 [08:52] <CubeTheThird> have fun!
#464 [08:52] <dharmaty> thankss broo
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#475 [09:15] <sandro> I do not come really out of that with the settings. I have on mine, pc, Windows 10 since short
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#477 [09:17] <emrahemrah2008> have probs with drivers
#478 [09:19] <emrahemrah2008> hello
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#488 [09:43] <wontaeklee> hey my pc run counter strike global offensive runs games that are more beatiful whell... they are more heavy ... and i cant understand if this is a bug but in my pc just minecraft dont run well ... He runs about 30 fps
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#494 [09:52] <CubeTheThird> ??> wontaeklee win/dxdiag
#495 [09:52] <Absol> wontaeklee: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#504 [10:20] <angrykuno> helklo
#505 [10:20] <angrykuno> can somebody help me
#506 [10:21] <angrykuno> with this
#507 [10:21] <angrykuno> http://paste.ubuntu.com/15009315/
#508 [10:21] <CubeTheThird> angrykuno, one moment
#509 [10:21] <angrykuno> oke
#510 [10:21] <CubeTheThird> angrykuno, download and install https://www.nvidia.com/download/driverResults.aspx/94792/en-us
#511 [10:23] <angrykuno> ty
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#517 [10:35] <angrykuno> CubeTheThird what ui have to do on that page?
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#519 [10:36] <CubeTheThird> angrykuno, click donwload, scroll down, then agree and download
#520 [10:36] <angrykuno> oh ty
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#526 [10:47] <Tammy_> Yes I am having trouble connecting with other people on minecraft in the join area it is blank and we are connected to a wireless connection and I was wondering on the ps3 how do I enable my son to play with other players
#527 [10:48] <CubeTheThird> Tammy_, in order to play with others, you either have to invite them, or they have to invite you, through the Playstation Network
#528 [10:48] <CubeTheThird> Tammy_, there should be more info about it on the minecreft forums
#529 [10:49] <Tammy_> Okay where do I invite people on the PlayStation Network
#530 [10:50] <CubeTheThird> Tammy_, I'm afraid I don't know. I've never done that before
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#533 [10:52] <HighfireBlue> hi, i have been trying to play my FTB modpack. vanilla minecraft loads fine, but when using the FTB launcher it says i need "an accelerated OpenGL mode"? i have no idea what this means or how to fix it?7
#534 [10:53] <webrosc> something about them being on psn list already, then ingame there is a menu to add others into the game
#535 [10:53] <webrosc> HighfireBlue, this isn't modded support sorry
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#553 [11:18] <derp_> i need account help it is sayin i didnt buy minecraft BUT I DID
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#555 [11:19] <derp_> so plz help me
#556 [11:19] <derp_> so plz help me
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#568 [11:32] <TheRock19> Hi, I have a problem. In the minecraft I have 3GB of RAM dedicated, but when I'm playing in singleplayer, multiplayer, memory usage specified in the F3 is increasing the percentage and a half second is frozen at 100% and back and start from scratch, entering a cycle.
#569 [11:33] <TheRock19> Sorry for my english.
#570 [11:33] <GreyVulpine> That's pretty normal, due to Java's garbage collector
#571 [11:33] * tommy1566 [tommy1566@notlogged] has joined #minecrafthelp
#572 [11:34] <tommy1566> Pixel Format Not Accelerated
#573 [11:34] <GreyVulpine> tommy1566 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#574 [11:35] <webrosc> tommy1566, you have a dxdiag log link?
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#576 [11:35] <tommy1566> http://paste.ubuntu.com/15009801/
#577 [11:36] <webrosc> tommy1566, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#578 [11:36] <tommy1566> thx
#579 [11:36] <TheRock19> It is not normal, in my old pc was even worse CPU never threw a frozen.
#580 [11:37] <webrosc> TheRock19, can you post the java args you use in the launcher
#581 [11:37] * tommy1566 [tommy1566@notlogged] has quit. (Client Quit)
#582 [11:38] <TheRock19> -Xmx3072m -Xmn3072m
#583 [11:38] <GreyVulpine> Yikes.
#584 [11:38] * webrosc suspected that
#584 [11:39] <webrosc> put xmn back to 128m
#585 [11:40] <webrosc> also, no reason to up the xmx past 1g unless your using mods and a heavy resource pack
#586 [11:40] <TheRock19> Ah ok, thanks, I'll try :)
#587 [11:45] <TheRock19> Another question, it is better to place my minecraft GT 220 1GB or Intel HD 4400?
#588 [11:46] <webrosc> dedicated gpu is always better
#589 [11:47] <TheRock19> Ok, thanks again dude.
#590 [11:47] <webrosc> but in those cases, the gt 220 is benchmarked at 360, the intel at 547
#591 [11:47] <webrosc> so both terrible
#592 [11:48] <TheRock19> Can you send me the link please?
#593 [11:48] <webrosc> http://www.videocardbenchmark.net/compare.php?cmp[]=2643&cmp[]=72
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#595 [11:49] <TheRock19> Lol incredible. Thank you very much webrosc.
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#598 [11:54] <jmich96> I'm trying get a Minecraft server running on my pc, and nothing is working as in videos explaining how to....
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#601 [11:56] <jmich96> I downloaded the .jar file, opened it, changed the EULA document to "true", then re-opened the .jar file, which then opened in java, and does nothing...
#602 [11:56] <Maya_J> I have been having problems logging on because I have installed the lucky block mod and now I cant even gte onto minecraft what should I do?
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#604 [11:56] <webrosc> ??> Maya_J mods
#605 [11:56] <Absol> Maya_J: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#606 [11:56] <Absol> Maya_J: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#607 [11:57] <webrosc> jmich96, are you running the jar, or a batch file to run it?
#608 [11:57] <jmich96> well, I am running it as shown in demonstration videos...
#609 [11:57] <webrosc> jmich96, are you running the jar, or a batch file to run it?
#610 [11:58] <webrosc> there are literally 1000's of videos out there on how to make a server, have no idea what one your using and what they say
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#642 [11:59] <Maya_J> and also is it possible for me and my friend to play on one game when she is in another house like far away and Im at mine bu in the same county?
#643 [11:59] <jmich96> im running the executable jar file
#644 [11:59] <webrosc> Maya_J, yes using a server
#645 [11:59] <webrosc> ??> jmich96 mp/server-setup
#646 [11:59] * Huntsman1 [Huntsman1@notlogged] has quit. (Ping timeout: 204 seconds)
#647 [11:59] <Absol> jmich96: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#648 [12:00] <Maya_J> But I want her to join my single game and Im not sure how
#649 [12:00] <webrosc> jmich96, use that guide
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#651 [12:00] <webrosc> Maya_J, thats only really possible when in same house, you would need to setup a server using you single player world and port forward to play on same world from different locations
#652 [12:01] <jmich96> I will try this, if it doesnt work i will be back
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#654 [12:01] <Maya_J> setting up a server is free right?
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#656 [12:01] <blaakeH> hi?
#657 [12:01] <webrosc> yes, see the link absol gave jmich96 i minute ago
#658 [12:02] <blaakeH> Friend, bought Minecraft for a few days and just like that he was gone from my account?
#659 [12:03] * Crystal|AFK is now known as CrystalMare
#660 [12:03] <webrosc> blaakeH, what do you mean?
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#664 [12:04] <blaakeH> Sorry, I am Brazilian, still do not speak English, I'm using Google Translate
#665 [12:04] <webrosc> did your friend buy minecraft from minecraft.net, or some other site?
#666 [12:05] <blaakeH> What I mean is that I bought Minecraft, and after a few days it has been deleted from my account.
#667 [12:05] <blaakeH> I bought in the Minecraft.net site
#668 [12:05] * YarinZutara [YarinZutara@notlogged] has joined #minecrafthelp
#669 [12:06] <webrosc> what username was chosen for the account?
#670 [12:06] * Gracjan262 [Gracjan262@notlogged] has joined #minecrafthelp
#671 [12:06] <blaakeH> blaakeH
#672 [12:06] * jmich96 [jmich96@notlogged] has quit. (Quit: Web client closed)
#673 [12:06] <blaakeH> I received an email saying: Order Cancellation Order ID: # 956f0482efc34564b7708dc7a2090c7e Hi, This is a cancellation notice for your previous order # 956f0482efc34564b7708dc7a2090c7e. Sugerir uma edição
#674 [12:07] <webrosc> well done you just posted private information in public
#675 [12:07] <YarinZutara> hallo mn minecraft zegt dat mn game is gecrashed wat moet ik doen
#676 [12:07] <webrosc> blaakeH, contact Mojang about it
#677 [12:07] <blaakeH> Only I did not ask to cancel ...
#678 [12:07] <webrosc> ??> blaakeH mojang/email
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#680 [12:07] <Absol> blaakeH: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#681 [12:07] <Absol> blaakeH: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#682 [12:07] <webrosc> YarinZutara, English please
#683 [12:08] <blaakeH> my email is braziltrap1@gmail.com
#684 [12:08] <YarinZutara> oke
#685 [12:08] <Gracjan262> i have java.lang.nullpointerexception
#686 [12:08] <blaakeH> my email is braziltrap1@gmail.com
#687 [12:08] <webrosc> blaakeH, contact Mojang
#688 [12:08] <webrosc> ??> blaakeH mojang/email
#689 [12:08] <Absol> blaakeH: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#690 [12:08] <Absol> blaakeH: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#691 [12:08] <Gracjan262> can you pl
#692 [12:09] <webrosc> Gracjan262, what antivirus do you use?
#693 [12:09] <Maya_J> I just tried out the minecraft server thing and I installed it and dragged it onto my desktop and whenever I click it, it just shuts down immediately
#694 [12:09] <YarinZutara> hello my minecraft keeps crashing what should i do ????
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#697 [12:09] <Gracjan262> g data internet security
#698 [12:10] <Gracjan262> can you poland
#699 [12:10] <webrosc> Maya_J, you need to accept the EULA, read the eula.txt file
#700 [12:10] <Maya_J> ok
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#702 [12:10] <webrosc> Gracjan262, never heard of that antivirus, but its likly the issue, remove it and use Avast instead
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#704 [12:10] <webrosc> YarinZutara, what does it say when it crashes?
#705 [12:11] <Gracjan262> ok
#706 [12:11] <ShadowofGhost> hi pls speak portuguese for me
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#708 [12:11] <webrosc> ??> ShadowofGhost lang/pt
#709 [12:11] <Absol> ShadowofGhost: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#711 [12:11] <Gracjan262> j have java.lang.nullpointerexception
#712 [12:12] <webrosc> Gracjan262, remove g data internet security, then try minecraft
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#714 [12:13] <ShadowofGhost> hello today I went to see my email when I came across a mesage that my account has been reimbursed by the owner, but he avia given me her because I paid him, but WHAT should I do?
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#716 [12:14] <webrosc> ShadowofGhost, contact Mojang about it
#717 [12:14] <Gracjan262> but I have to have antivirus
#718 [12:14] <webrosc> ??> ShadowofGhost mojang/email
#719 [12:14] <Absol> ShadowofGhost: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#720 [12:14] <Absol> ShadowofGhost: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#721 [12:14] <webrosc> Gracjan262, use Avast instead
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#724 [12:14] <webrosc> ??> Gracjan262 av/avast
#725 [12:14] <Absol> Gracjan262: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#726 [12:14] <ShadowofGhost> I already did that and sent me here
#727 [12:15] <keef> Everytime I try to get onto Minecraft multiplayer it crashes. What should I do? Can anyone please help?
#728 [12:15] <webrosc> ShadowofGhost, no, that email would not send you here as ONLY mojang can deal with account issues
#729 [12:15] <webrosc> keef, do you get a crash report? if so, copy it to paste.ubuntu.com then link it here
#730 [12:16] <YarinZutara> hello this I get this crash report ---- Minecraft Crash Report ---- // Quite honestly, I wouldn't worry myself about that. Time: 10-2-16 19:00 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(
#731 [12:16] <ShadowofGhost> please I paid R $ 100.00 for it, he gave me a few days later came this message that my account was repaid, will not run out of my account because it cost me dear
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#733 [12:17] <webrosc> ShadowofGhost, ah, so you bought a dodgy copy from someone, not froom minecraft.net, nothing anyone can do about it, you were scammed
#734 [12:17] <Inkling222> Hello , my gmail I get I canceled the order to buy minecraft but I have not done anything
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#736 [12:18] <ShadowofGhost> he gave me a code to me by so I picked up my account
#737 [12:18] <lyuw> minecraft pizel
#738 [12:18] <lyuw> pixel
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#740 [12:18] <ShadowofGhost> he gave me a code to me by so I picked up my account
#741 [12:18] <webrosc> ShadowofGhost, Inkling222, If you got a refund email contact Mojang, but if you bought the game from anywhere but minecraft.net then Mojang can't help as the game was bought from a none authorized seller
#742 [12:19] <webrosc> ??> lyuw win/dxdiag
#743 [12:19] <Inkling222> ok
#744 [12:19] <Absol> lyuw: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#745 [12:19] <ShadowofGhost> ok but then I lost my account ??
#746 [12:19] <lyuw> tnxbro
#747 [12:19] <fur58> ik heb net minecraft gedownload op mijn laptop alleen het spel wil niet starteb
#748 [12:20] <webrosc> fur58, English please
#749 [12:20] <fur58> er staat iets met display
#750 [12:20] <lyuw> mijne ook nie
#751 [12:20] <lyuw> mine met iets met pixel
#752 [12:20] <webrosc> lyuw, do as Absol asked
#753 [12:20] <fur58> i can not start mine minecraft game
#754 [12:20] <ShadowofGhost> ok but then I lost my account ??
#755 [12:20] <webrosc> fur58, why not?
#756 [12:21] <fur58> i think because mine display is not good
#757 [12:21] <webrosc> ShadowofGhost, if you didn't buy it from minecraft.net, then yes
#758 [12:21] <webrosc> fur58, what error do you get?
#759 [12:21] <fur58> ik heb het wel via minecraft.net gedaan
#760 [12:21] <ShadowofGhost> okay, thanks ...
#761 [12:21] <fur58> ik heb zelfs betaald
#762 [12:21] <ShadowofGhost> (rages)
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#764 [12:21] <fur58> wat kan ik doen
#765 [12:22] <webrosc> ??> fur58 lang/de
#766 [12:22] <Absol> fur58: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
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#768 [12:22] <webrosc> fur58, what error does minecraft give you?
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#770 [12:23] <fur58> er staat the game has crashed
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#773 [12:24] <fur58> wat moet de minimale videokaart zijn van je laptop?? Voor MINECRAFT
#774 [12:24] <Victor_Pro> http://paste.ubuntu.com/15010090/
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#778 [12:25] <webrosc> Victor_Pro, one moment
#779 [12:26] <Victor_Pro> I have a problem , when i want to start Minecraft it says pixel format not accelerated . Here is the link : http://paste.ubuntu.com/15010090/
#780 [12:26] <webrosc> Victor_Pro, one moment
#781 [12:26] <Victor_Pro> webrosc can u help me?
#782 [12:26] <webrosc> Victor_Pro, yes, give me a chance
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#784 [12:27] <webrosc> Victor_Pro, download and run https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
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#786 [12:27] <Victor_Pro> ok
#787 [12:27] <Victor_Pro> but i have windows 7 not vista
#788 [12:28] <webrosc> Victor_Pro, that does both
#789 [12:28] <Victor_Pro> thanks
#790 [12:28] <webrosc> fur58, what is the error you get when trying to play minecraft?
#791 [12:29] <Victor_Pro> webrosc i downloaded but it need administrator privileges.
#792 [12:30] <webrosc> Victor_Pro, if you don't have the privilages to install it, ask someone in house who does to do it
#793 [12:31] <Victor_Pro> :(
#794 [12:31] <YarinZutara> ---- Minecraft Crash Report ---- // Quite honestly, I wouldn't worry myself about that. Time: 10-2-16 19:00 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lw
#795 [12:32] <keef> Minecraft multiplayer crashes everytime I try to get on. Please help! Report link http://paste.ubuntu.com/15010152/
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#797 [12:32] <stefan> thanks you
#798 [12:34] * TheMrQuyAnh [TheMrQuyAnh@notlogged] has joined #minecrafthelp
#799 [12:35] <stefan> i cannt to play minecraft.every time when i open minecraft some program on window say fix a problem
#800 [12:35] <TheMrQuyAnh> My minecraft server is copyrighted
#801 [12:35] <TheMrQuyAnh> the map from my server
#802 [12:35] <TheMrQuyAnh> Is copyrighted by fpg.serv.nu
#803 [12:35] <TheMrQuyAnh> can ypu guys help me?
#804 [12:36] <TheMrQuyAnh> ???
#805 [12:36] <stefan> can ypu guys help me
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#813 [12:40] <meisterluk> hello
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#819 [12:42] <meisterluk> hello
#820 [12:42] <keef> Minecraft multiplayer crashes everytime I try to get on. Please help! Report link http://paste.ubuntu.com/15010152/
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#830 [12:56] <mattym> ??> keef win/reinst
#831 [12:56] <Absol> keef: You may need to reinstall the locally installed files that Minecraft puts into place.
#832 [12:56] <Absol> keef: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#833 [12:56] <mattym> keef, Try the instructions from Absol
#834 [12:56] <mattym> keef, If you get the same or another error, get me a paste of the new one
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#848 [13:06] <someone> Hello I have some error (net.minecraft.client.main.Main) and I searched on Bug traker but it didnt helped me.SOme mod told me to find here
#849 [13:07] <someone> I have minecraft launcher
#850 [13:07] <someone> It happens on every version
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#852 [13:08] <MaxSro> Please I really need help from a real mojang worker
#853 [13:09] <MaxSro> My account got deleted by my brother again
#854 [13:09] <someone> You can't get it back
#855 [13:09] <MaxSro> Get a damn mojang worker here fast
#856 [13:09] <MaxSro> No I did before then he did it again
#857 [13:09] <rymate1234> there are no mojang workers here
#858 [13:09] <rymate1234> this is a community support channel
#859 [13:09] <someone> yeah
#860 [13:10] <MaxSro> I got it back the. He deleted it
#861 [13:10] <someone> Try that what YOu did before
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#863 [13:10] <MaxSro> I asked on here and they re activated it
#864 [13:10] <someone> DO YOu know how to repair net.minecraft.client.main.Main?
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#866 [13:11] <GreyVulpine> Unfortunately, these two are correct. There are no Mojang workers here. Nobody here works for Mojang, nor has any access to account information
#867 [13:11] <MaxSro> GET MOJANG ON THIS CHAT
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#869 [13:11] <GreyVulpine> No
#870 [13:11] <GreyVulpine> If you want Account support, email them through:
#871 [13:11] <someone> We cant
#872 [13:11] <GreyVulpine> MaxSro - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#876 [13:11] <MaxSro> Help
#877 [13:12] <MaxSro> Now
#878 [13:12] * Lord_Ralex kicked MaxSro from #minecrafthelp (Reason: axSro :Then read)
#879 [13:12] <someone> Hello I have some error (net.minecraft.client.main.Main) and I searched on Bug traker but it didnt helped me.SOme mod told me to find here. I have minecraft launcher. It happens on every version
#880 [13:12] <GreyVulpine> someone - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#882 [13:12] <someone> Ok. thank you
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#885 [13:13] <someone> Just error log?
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#889 [13:13] <GreyVulpine> Yes please
#890 [13:13] <someone> THis is link I got http://paste.ubuntu.com/15010459/
#891 [13:14] <GreyVulpine> THat's not the entire report
#892 [13:14] <GreyVulpine> Please post the entire report
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#895 [13:15] <someone> Launcher log?
#896 [13:15] <someone> I made it
#897 [13:15] <GreyVulpine> Sure, link please
#898 [13:15] <someone> http://paste.ubuntu.com/15010466/
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#900 [13:16] <GreyVulpine> Alright, and the error report that shows up?
#901 [13:16] <someone> its launcher log
#902 [13:17] <someone> I thought just launcher log
#903 [13:17] <GreyVulpine> Yes, I've read over the launcher log, I need the error report now
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#905 [13:17] <someone> http://paste.ubuntu.com/15010482/
#906 [13:18] <someone> On end is game output
#907 [13:18] <GreyVulpine> That's all from the game output? Just those two lines?
#908 [13:18] <someone> yes
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#910 [13:18] <GreyVulpine> Well, that doesn't help at all..
#911 [13:19] <GreyVulpine> someone - Run minecraft. Before hitting "Play", go to "Edit Profile", then "Open Game Dir". Delete everything inside the minecraft folder except for the saves folder. Then try minecraft again.
#912 [13:19] <someone> I had no worlds
#913 [13:19] <someone> but ok
#914 [13:20] <Sebastian> bitte gebt mir minecraft bitte freischaltet meinen sie mein minecraft
#915 [13:20] <someone> I did
#916 [13:21] <GreyVulpine> someone - Does Minecraft run?
#917 [13:21] <someone> Its downloading
#918 [13:21] <Sebastian> bittttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttte
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#926 [13:26] <zJocaCnD_> hello I get in the game today and my account was in play demo that I 've scared I went to see my mojang account and said that my account had been canceled do not know the reason for which it has been canceled hopefully answer me just entered the game and play demo was there please answer me
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#928 [13:26] <GreyVulpine> You'll need to file a support ticket with Mojang's Customer Support
#929 [13:26] <someone> Again error latest version
#930 [13:26] <GreyVulpine> zJocaCnD_ - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#931 [13:27] <zJocaCnD_> tank you
#932 [13:27] <zJocaCnD_> ??
#933 [13:27] <someone> I has error again
#934 [13:27] <someone> I has error again
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#936 [13:28] <zJocaCnD_> i'm from brazil I do not speak much english
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#942 [13:33] <zJocaCnD_> Taking into account or payment problems? when it appears the fourth bar I this help support put the which I am currently using email on my account or e- mail used as buy my mind is that I changed my e- mail from mojang to time and wanted to take this doubt Please help me
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#944 [13:34] <sophia_a15> eu tinha o minecraft e funcionava normal mas formatei meu computador e quando vou entrar ele crasha e eu copiei o que aparece olha ---- Minecraft Crash Report ---- // There are four lights! Time: 10/02/16 17:34 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFo
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#949 [13:36] <sophia_a15> --------------------------------------------------------------------------------------------------------eu formatei meu computador e meu minecraft nao entra da um erro de crash report
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#957 [13:43] <Milszym> Hello, i've got a problem with minecraft on windows 10 it doesn't work, some errors apears with OpenGL? oraz something... In my opinion this is because of drivers for graphic card (Intel Express Chipset Family), but i've tried so many solutions and nothing happens, is there a possibility to solve it?
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#960 [13:45] <ButtButt> I just changed my pc name and it wont let me join any of my servers? what do i do
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#963 [13:49] <ButtButt> I just changed my pc name and it wont let me join any of my servers? what do i do
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#966 [13:51] <ButtButt> I just changed my pc name and it wont let me join any of my servers? what do i do
#967 [13:51] <GreyVulpine> ??> ButtButt launcher/relog
#968 [13:51] <Absol> ButtButt: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#969 [13:52] <ButtButt> thank you Absol
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#974 [14:02] <Milszym> Hello, i've got a problem with minecraft on windows 10 it doesn't work, some errors apears with OpenGL? oraz something... In my opinion this is because of drivers for graphic card (Intel Express Chipset Family), but i've tried so many solutions and nothing happens, is there a possibility to solve it?
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#984 [14:09] <TheRock19> Good afternoon, now remove my graphics card and let Intel HD 4400 integrated. But now I get an error "Not Accelerated Pixel Format"
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#989 [14:18] <CosmicHelp> Hello
#990 [14:18] <CosmicHelp> I Need Help About My Minecraft
#991 [14:19] <GreyVulpine> What about it?
#992 [14:19] <Qball> CosmicHelp: be more specific
#993 [14:19] <CosmicHelp> When I Load Up My Minecraft It Says My Game Capute Is Outdated
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#995 [14:19] <GreyVulpine> CosmicHelp - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#996 [14:20] <CosmicHelp> I did
#997 [14:20] <GreyVulpine> Then please provide us with the link
#998 [14:20] <CosmicHelp> http://paste.ubuntu.com/15010800/
#999 [14:21] <GreyVulpine> CosmicHelp - Download and install the Radeon Software from: http://support.amd.com/en-us/download/mobile?os=Windows+10+-+64
#1000 [14:22] <TheRock19> Ok, this is ... http://paste.ubuntu.com/15010826/
#1001 [14:22] <CosmicHelp> Would That Fix It?
#1002 [14:22] <GreyVulpine> CosmicHelp - Only one way to find out
#1003 [14:22] <CosmicHelp> Lol
#1004 [14:22] <CosmicHelp> Kk
#1005 [14:22] <GreyVulpine> TheRock19 - One moment
#1006 [14:22] <CosmicHelp> Its Downloading
#1007 [14:23] <TheRock19> Ok... i wait.
#1008 [14:23] <GreyVulpine> TheRock19 - Download and install the first link from: https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
#1009 [14:23] <TheRock19> Ok.
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#1012 [14:25] <CosmicHelp> Its Installing
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#1014 [14:30] <CosmicHelp> Grey You There?
#1015 [14:30] <GreyVulpine> Still here.
#1016 [14:30] <GreyVulpine> Install finished?
#1017 [14:30] <CosmicHelp> Ya
#1018 [14:30] <GreyVulpine> Reboot, then try minecraft
#1019 [14:31] <CosmicHelp> Kk
#1020 [14:32] <CosmicHelp> its Telling Me To Download SOmething Else
#1021 [14:33] <GreyVulpine> Which is?
#1022 [14:33] <CosmicHelp> Radeon-Crimson
#1023 [14:33] <CosmicHelp> Another Drive
#1024 [14:33] <CosmicHelp> *Driver
#1025 [14:34] <GreyVulpine> Go ahead
#1026 [14:34] <CosmicHelp> It Works!
#1027 [14:34] <CosmicHelp> Thanks Soooo Much
#1028 [14:34] <CosmicHelp> I Can Record Again Lol
#1029 [14:35] <CosmicHelp> <3 GrayVulpine
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#1033 [14:36] <TheRock19> install and restart the computer, and still I get the same error: c
#1034 [14:36] <GreyVulpine> Give me a new dxdiag
#1035 [14:36] <GreyVulpine> TheRock19 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1036 [14:36] <TheRock19> Ok
#1037 [14:38] <TheRock19> http://paste.ubuntu.com/15010926/
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#1040 [14:41] <GreyVulpine> TheRock19 - Looks like the driver didn't install successfully
#1041 [14:41] <GreyVulpine> TheRock19 - Did you get any errors during installation?
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#1043 [14:42] <TheRock19> No, the only thing that was strange is that after completion of the installation window installation went "New Device" windows.
#1044 [14:42] <GreyVulpine> TheRock19 - You're also going to want to install these as well: http://www.nvidia.com/download/driverResults.aspx/94794/en-us
#1045 [14:42] <GreyVulpine> Looks like you have both an intel 4400, as well as an nvidia GT 220 in there
#1046 [14:44] <TheRock19> Yes, the GPU is connected, but the VGA plug is connected it is the board.
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#1057 [15:01] <Davpet> Having problem with lagging in realms, how to treat?
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#1060 [15:05] <IhasVideoGames> hi i recently started a mcpe server hosted by hostingitall but for some strange reason i cant go on pocketmine.net to download my plugins is there any other way to get plugins?
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#1062 [15:06] <IhasVideoGames> does anyone know a website where i can plugins for my mcpe server except pocketmine.net?
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#1065 [15:06] <GreyVulpine> Sorry, we don't provide support for mods here
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#1067 [15:07] <IhasVideoGames> where can get support for plugins on my server?
#1068 [15:07] <GreyVulpine> I do not know, but we don't do that here
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#1070 [15:08] <Reqou> My minecrft is crashing when I'm clicking button "Play". There's system info http://paste.ubuntu.com/15011032/
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#1073 [15:09] <GreyVulpine> Reqou - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1074 [15:09] <Reqou> I have windows 10
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#1076 [15:10] <GreyVulpine> Indeed you do
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#1078 [15:10] <GreyVulpine> And there are no windows 10 drivers available for the intel 4 series
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#1080 [15:11] <Reqou> So I must try with another graphic card drivers?
#1081 [15:11] <GreyVulpine> There are no other drivers
#1082 [15:11] <Reqou> But no Intel. Mybe nVidia?
#1083 [15:11] <GreyVulpine> If you had an nvidia card, sure
#1084 [15:14] <Reqou> Ok thanks for helping me and on the margins my English is not so good because I come from Poland. Bye ;3
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#1086 [15:18] <Gracjan262> Helo
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#1089 [15:28] <bruno_> bruno
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#1108 [15:58] <LegendMaxDark> Speak Spanish?
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#1112 [15:59] <bujinkan> is there something wrong with loggin in right now? i cant log into my account even after changing the password and i know everythings correct
#1113 [16:00] <GreyVulpine> Generally..
#1114 [16:00] <GreyVulpine> bujinkan - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1116 [16:01] <bujinkan> yeah but it also happened on my mojang account, which i havnt tried to sign into but once. and i changed the password on it so i knew i wouldnt get it wrong
#1117 [16:02] <GreyVulpine> Otherwise, I'm not aware of any other issues with the logins
#1118 [16:02] <WalkieTalk> Hello I need help with my new xbox one midcraft downloaded game. It seems to freeze on the "downloadable content screen. Anyone else having that problem?
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#1120 [16:03] <bujinkan> alright well thanks anyways i suppose
#1121 [16:03] <WalkieTalk> If I try and access the Mindcraft store and click on Skin Packs It freezes
#1122 [16:04] <WalkieTalk> I have taken a video of it. Who do I talk to for support?
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#1124 [16:05] <GreyVulpine> Try the forums
#1125 [16:05] <WalkieTalk> They are of no use and no topic matches mine. Im and also unable to post for some reason
#1126 [16:05] <WalkieTalk> am*
#1127 [16:06] <GreyVulpine> You would need an account
#1128 [16:06] <WalkieTalk> I am current signed in
#1129 [16:06] <GreyVulpine> We don't really do support for the console versions of minecraft here, we're primarily PC support
#1130 [16:06] <WalkieTalk> I have an account
#1131 [16:06] <GreyVulpine> Then look at the specific subforum and check the New Topic button
#1132 [16:06] <WalkieTalk> Does anybody support the Console version?
#1133 [16:08] <WalkieTalk> I have a video of how the downloadable console vesion freezes and Im about to post it to youtube for assisance.
#1134 [16:08] <GreyVulpine> You're welcome to stick around, but pretty much all the regulars here don't do consoles
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#1136 [16:08] <TheE56> http://paste.ubuntu.com/15011458/
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#1139 [16:09] <WalkieTalk> Thanks for the heads up... Is there anybody that does?
#1140 [16:09] <dana27> Hello
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#1142 [16:09] <WalkieTalk> In all of Mindcraft support who handles support for Consols?
#1143 [16:09] <GreyVulpine> Yeah, pretty much the forums.
#1144 [16:09] <dana27> \Just installed minecraft, get new java
#1145 [16:10] <dana27> but game does not start
#1146 [16:10] <GreyVulpine> dana27 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1147 [16:10] <dana27> Completely ignored arguments: [--nativeLauncherVersion, 286]
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#1149 [16:10] <GreyVulpine> Please give us the entirety of the error report
#1150 [16:10] <GreyVulpine> dana27 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#1156 [16:12] <frode0> my game is keep crashing
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#1158 [16:12] <GreyVulpine> frode0 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#1160 [16:15] <Jon_> My Drivers are not compatible with windows 10
#1161 [16:16] <dana27> http://paste.ubuntu.com/15011529/plain/
#1162 [16:16] <Jon_> Whats this link for?
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#1165 [16:19] <Jon_> Update drivers for windows 10
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#1182 [16:39] <pikachu> i tried todownload aresource pack and when i did my game crashed and now i cant play.
#1183 [16:40] <GreyVulpine> Launch minecraft. Before hitting Play, go to "edit profile", then "open game dir", locate the resourcepacks folder. Delete it
#1184 [16:41] * AmericanBeauty21 [AmericanBeauty21@notlogged] has joined #minecrafthelp
#1185 [16:42] <AmericanBeauty21> my minecraft game wont launch
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#1187 [16:43] <pikachu> how do i delete it
#1188 [16:43] <GreyVulpine> Right click -> Delete
#1189 [16:44] <AmericanBeauty21> is anyone having problems with launching it
#1190 [16:45] <pikachu> where is the delete button sorry
#1191 [16:45] <pikachu> i cant find it
#1192 [16:45] <GreyVulpine> Right click on the resourcepacks folder.
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#1196 [16:48] <pikachu> i found it but i dont see the delete button
#1197 [16:49] <GreyVulpine> List me the options you get
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#1199 [16:49] <pikachu> date modified size thats all it say
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#1201 [16:50] <GreyVulpine> I didn't sayto click on properties
#1202 [16:50] <GreyVulpine> Now, try that again. Right click on the resourcepacks folder. Tell me what you see
#1203 [16:50] <Austin1> teleportation command blocks arent working
#1204 [16:51] <GreyVulpine> Austin1 - sorry, we don't do mod support here
#1205 [16:51] <Austin1> its mods command blocks are vanilla
#1206 [16:52] <Austin1> not
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#1208 [16:53] <GreyVulpine> Ah, then sorry, I have no idea
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#1213 [16:56] <phroa> hi
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#1215 [16:57] <Slyer_PT> ------------------ System Information ------------------ Time of this report: 2/10/2016, 22:54:40 Machine name: JOÃO-PC Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.140221-1952) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: Hewlett-Packard System Model: HP ProBook 4510s BIOS: Default System BIOS Processor: Intel(R) Core(TM)
#1216 [16:57] <Slyer_PT> ------------------ System Information ------------------ Time of this report: 2/10/2016, 22:54:40 Machine name: JOÃO-PC Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.140221-1952) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: Hewlett-Packard System Model: HP ProBook 4510s BIOS: Default System BIOS Processor: Intel(R) Core(TM)
#1217 [16:58] <Slyer_PT> http://paste.ubuntu.com/15011831/
#1218 [16:58] <Slyer_PT> please help me
#1219 [16:59] <GreyVulpine> Slyer_PT - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1220 [16:59] <GreyVulpine> Latest drivers available for the 4 series video chipset from Intel is for Windows 7
#1221 [17:01] <Slyer_PT> thanks´
#1222 [17:02] <pikachu> I DID IT YEAHHHH THANK YOU GREYVUPINE
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#1231 [17:18] <maxxonfire> What do I do when my Minecrfat account wont let me send any chat messages o any servers? I can send private messages but not public ones.
#1232 [17:19] <GreyVulpine> ??> maxxonfire mp/chat
#1233 [17:19] <Absol> maxxonfire: If you are getting the error "Cannot send chat message" or your client is crashing when you try to talk on a server, your chat settings are set to prevent chat from being shown.
#1234 [17:19] <Absol> maxxonfire: To change your chat settings to show chat, go to "Options", then click "Chat Settings", then change "Chat" to be "Shown". For a similar, yet unrelated, issue, see mp/chat/opacity
#1235 [17:19] * IVAN [IVAN@notlogged] has joined #minecrafthelp
#1236 [17:19] <IVAN> OLA UNA PREGUNTA
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#1238 [17:19] <maxxonfire> thank you!
#1239 [17:20] <Guest79110> NO HABLO INGLE
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#1241 [17:20] <Guest79110> HABLAN ESPAÑOL
#1242 [17:20] * GreyVulpine kicked Guest79110 from #minecrafthelp (Reason: uest79110 :Sorry, we cannot help you here.)
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#1244 [17:23] <Erick04> Lack of Updated Grafic Drivers, unsure how to fix this so Minecraft can be played? http://paste.ubuntu.com/15012006/
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#1247 [17:24] <mordecai> hola
#1248 [17:24] <mordecai> help plz
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#1250 [17:25] <mordecai> hola
#1251 [17:25] <mordecai> help
#1252 [17:25] <IVAN> OYE UNA PREGUNTA
#1253 [17:25] <mordecai> que
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#1255 [17:25] <Erick04> Lack of Updated grafic drivers, uncure how to fix this so Minecraft can be played. http://paste.ubuntu.com/15012006/
#1256 [17:25] <mordecai> hey help
#1257 [17:25] <Guest86158> PUEDO PAGAR MINECRAFT EN ALGUN OXXO SOY DE MEXICO
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#1259 [17:25] <mordecai> ayudenemeemee
#1260 [17:25] <mordecai> fdfd
#1261 [17:26] * GreyVulpine kicked mordecai from #minecrafthelp (Reason: ordecai :Go away.)
#1262 [17:26] <Guest86158> O SOLO CON TARJETA
#1263 [17:26] <GreyVulpine> Erick04 - Download and install: http://www.nvidia.com/download/driverResults.aspx/94796/en-us
#1264 [17:26] <GreyVulpine> !k Guest86158
#1265 [17:26] * GreyBot kicked Guest86158 from #minecrafthelp (Reason: uest86158 :<Kicks:1483>)
#1266 [17:26] <Boreeas> mordecai est numero uno
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#1268 [17:27] <Erick04> GreyVulpine; working on that now.
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#1275 [17:30] <Erick04> Lack of updated graphics drivers, unsure how to fix this so that Minecraft can be played http://paste.ubuntu.com/15012006/
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#1287 [17:42] <andrewvlogs> i need help
#1288 [17:42] <andrewvlogs> i need help
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#1300 [18:02] <aj2004> I updated my computer to Windows 10 and I can nolonger get Minecraft to work. I tried fixing drivers, but it said they are okay. I created a Dxdag report. Do you want that info.?
#1301 [18:02] <Qball> yes
#1302 [18:02] <Qball> yes
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#1304 [18:03] <aj2004> http://paste.ubuntu.com/15012351/
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#1307 [18:07] <natasha__> hello?
#1308 [18:07] <aj2004> Hi
#1309 [18:08] <natasha__> okay so basically i haven't been able to log into my minecraft
#1310 [18:08] <natasha__> it keeps saying wrong email or password
#1311 [18:08] <aj2004> Oh, sorry. I can't helo you. I'm waiting for someone to help me as well.
#1312 [18:08] <natasha__> and i have reset it multiple times and i know for sure i am typing in the right information
#1313 [18:08] <natasha__> :(
#1314 [18:08] <natasha__> arghh its so hard to get help on here
#1315 [18:08] <aj2004> I know :(
#1316 [18:09] <natasha__> what problems are you having?
#1317 [18:09] <aj2004> I updated to Windows 10 and now Minecraft doesn't work on my computer.
#1318 [18:10] <natasha__> oh wish i could help but i have a mac
#1319 [18:10] <natasha__> goodluck !!
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#1324 [18:14] <Jjoreel> java.lang.null.exception:group
#1325 [18:14] <Jjoreel> plis
#1326 [18:14] <Jjoreel> fast
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#1329 [18:16] <Jjoreel> solution
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#1331 [18:17] <Jjoreel> spanish ?
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#1333 [18:18] <Jjoreel> spanish?
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#1338 [18:20] <Jjoreel> java.lang.null.exception:group
#1339 [18:20] <Jjoreel> solution?
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#1346 [18:36] <sailor> if I delete my Minecraft pc version because of conflicting modsand just want to start fresh is this possible without having to buy a new MC?
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#1349 [18:39] <Vcoke27> I have a question about seeds
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#1351 [18:40] <Vcoke27> Nice 2 chat w/u btw
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#1357 [18:48] <Vcoke27> Are seeds different for 360 vs the console?
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#1359 [18:49] <Vcoke27> Hi Giana
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#1365 [18:53] <Giana2268> my minecraft will not download
#1366 [18:54] <Vcoke27> At all?
#1367 [18:54] <Giana2268> nope
#1368 [18:55] <Vcoke27> Could be getting intercepted by Anti-virus
#1369 [18:56] <Giana2268> no i did a whole system and i just purchsed minecraft 10 min ago
#1370 [18:56] * Sempai_michxx [Sempai_michxx@notlogged] has joined #minecrafthelp
#1371 [18:57] <Giana2268> what do i do
#1372 [18:57] <Vcoke27> Then I got nothin', sorry. Do you know if seeds different for 360 vs the console?
#1373 [18:57] <Giana2268> no well thanks for not even trying
#1374 [18:58] <Sempai_michxx> Hello, i have recived an order cancelation, in my gmail account, i didn't canceled the order in any time, i need to join my account who can helps me ?
#1375 [18:58] <Vcoke27> Sorry!!!!
#1376 [18:58] <Giana2268> get a life bye
#1377 [18:58] * Lord_Ralex kicked Giana2268 from #minecrafthelp (Reason: iana2268 :Giana2268)
#1378 [18:59] <Vcoke27> Thank you Lord Ralex
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#1381 [18:59] <Sempai_michxx> can someone help's me please ?
#1382 [19:00] <Sempai_michxx> i have recived an order cancelation, in my gmail account, i didn't canceled the order in any time, i need to join my account who can helps me ?
#1383 [19:00] <Vcoke27> Could it be a payment problem??
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#1385 [19:01] <Sempai_michxx> my order name number is #be3e6cdca13f4f248dc7ca761d40a014
#1386 [19:01] <Lord_Ralex> We are not Mojang
#1387 [19:02] <Vcoke27> What?
#1388 [19:02] <Sempai_michxx> and how i fucking haves to do this shit ? :v
#1389 [19:02] <Absol> Sempai_michxx: Please keep it civil
#1390 [19:02] <Lord_Ralex> ??> Sempai_michxx mojang/email
#1391 [19:02] <Absol> Sempai_michxx: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1392 [19:02] <Absol> Sempai_michxx: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1393 [19:03] <Sempai_michxx> ok, thanks you very much C:
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#1395 [19:03] <Dark_Arrow_HD> hello
#1396 [19:04] <Vcoke27> Does any one know if seeds are different for Xbox Vs console?
#1397 [19:05] <Dark_Arrow_HD> I have blocked gmail account I have forgotten security question
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#1405 [19:22] <nicodeniseric> hello
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#1407 [19:25] <nicodeniseric> i need help with launching Mindcraft .. i updated my video drivers but it keeps giving me the "we are sorry , but it seams there was an error trying to render aspect o fthe game" I have a lenovo T530 qnd my paste UBUNto is : http://paste.ubuntu.com/15012920/
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#1415 [19:28] <yurnxt> ello everyone i am having a issue with starting up the game " Pixel format not accelerated" Minecraft Crash Report
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#1420 [19:31] <Moostash> http://paste.ubuntu.com/15012958/
#1421 [19:32] <Moostash> getting an error logging into Minecraft after upgrading to windows 10
#1422 [19:32] <Moostash> no driver updates for this laptop
#1423 [19:34] * Elena [Elena@notlogged] has joined #minecrafthelp
#1424 [19:34] <Elena> Keeps coming up as an outdated graphics driver. http://paste.ubuntu.com/15013029/
#1425 [19:34] <nicodeniseric> http://paste.ubuntu.com/15013045/
#1426 [19:35] <Moostash> i ran the update driver utility but states there aren't any
#1427 [19:35] <nicodeniseric> cannot lanch mindcraft
#1428 [19:36] <nicodeniseric> http://paste.ubuntu.com/15013045/
#1429 [19:36] <Elena> Lack of updated graphics driver. I have tried to download one and update. Please help. http://paste.ubuntu.com/15013029/
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#1431 [19:37] <DistractionFox> whats the channel for server talk?
#1432 [19:38] <DistractionFox> or is this it?
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#1434 [19:39] <DistractionFox> yo
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#1436 [19:39] <nicodeniseric> yo
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#1438 [19:40] <Elena> Lack of updated graphics driver. I have tried to download one and update. Please help. http://paste.ubuntu.com/15013029/
#1439 [19:41] <nicodeniseric> cannot launch ... HELP .. http://paste.ubuntu.com/15013045/
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#1441 [19:44] <Andrio> Elena, install this driver: https://www.nvidia.com/download/driverResults.aspx/94796/en-us
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#1443 [19:45] <dash> i bought minecraft and im expecting the game link to be available so i can download it but it hasnt shown up yet i paid through my bank account
#1444 [19:47] <Andrio> nicodeniseric, install this driver: https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1445 [19:47] <Andrio> Moostash, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#1446 [19:47] <Andrio> dash, the PC version?
#1447 [19:47] <dash> yes
#1448 [19:48] <Andrio> dash, you're looking for this: http://minecraft.net/download
#1449 [19:48] <Moostash> anrio, thanks I was afraid of that but that was what I was thinking also.
#1450 [19:48] <Andrio> mm
#1451 [19:48] <dash> when i download the launcher it says i can only play the demo version
#1452 [19:48] <Moostash> andrio..thanks for the help
#1453 [19:49] <Andrio> dash, you sure you logged in with the right email address?
#1454 [19:49] <Andrio> no problem.
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#1456 [19:49] <dash> yes
#1457 [19:50] <Andrio> Did you pick a name yet?
#1458 [19:50] <dash> what do you mean pick a name?
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#1460 [19:50] <Andrio> The email confirmation tells you how to do that.
#1461 [19:50] <Andrio> Via https://account.mojang.com/me
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#1463 [19:51] <dash> ok now what
#1464 [19:52] <Andrio> What did you do?
#1465 [19:52] <dash> i picked a name
#1466 [19:52] <Andrio> OK
#1467 [19:52] <dash> what do i do now
#1468 [19:52] <Andrio> Try logging in to the launcher again, then.
#1469 [19:53] <dash> do i download the exe or the MSIÉ
#1470 [19:53] <Andrio> I use the MSI
#1471 [19:54] <Andrio> Both work
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#1473 [19:54] <Andrio> If you use the EXE, it uses wherever you put that as the 'installation directory'.
#1474 [19:55] <dash> so i should work now rightÉ
#1475 [19:56] <Andrio> Yes
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#1477 [19:56] <Elena> Lack of updated graphics driver. I have tried to download one and update. Please help. http://paste.ubuntu.com/15013029/ I have tried to download the https://www.nvidia.com/download/driverResults.aspx/94796/en-us and this still isn't working
#1478 [19:57] <Andrio> Did you install it?
#1479 [19:58] <Elena> yes, and it still comes up with same error mmessage
#1480 [19:58] <webrosc> yay for hp
#1481 [19:58] <webrosc> driver not validated error?
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#1483 [19:59] <Elena> Lack of updated graphic drivers
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#1485 [19:59] <webrosc> did the nvidia driver you downloaded give an error when you ran it, or did it say installed?
#1486 [20:00] <Elena> it said it installed
#1487 [20:00] <webrosc> is the dxdiag log you posted before or after running the installer?
#1488 [20:01] <Elena> After
#1489 [20:01] <Andrio> You'd already found that?
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#1493 [20:03] <Elena> http://paste.ubuntu.com/15013209/
#1494 [20:05] <webrosc> did you reboot after running the installer?
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#1497 [20:06] <Elena> Yes
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#1503 [20:14] <Elly> on my mac when i open my minecraft is says "Unable to update minecraft launcher"
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#1506 [20:15] <webrosc> Elena, the dxdiag says the driver didn't install, try it again, also run a full windows update and install any updates offered
#1507 [20:15] <webrosc> Elly, do you use any antivirus?
#1508 [20:15] <Elly> yes
#1509 [20:15] <webrosc> which one?
#1510 [20:15] <Elly> maxseurceantivirus
#1511 [20:16] <Elly> maxsecureantivirus
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#1513 [20:17] <webrosc> disable it, try minecraft, if still no luck, uninstall it then try again
#1514 [20:17] <Elena> how do i run a full windows update?
#1515 [20:17] <Elly> how do i disable
#1516 [20:17] <Elly> it
#1517 [20:17] <webrosc> Elly, no idea as i never heard of that av before
#1518 [20:17] <Elly> fuge
#1519 [20:18] <andrezcrafting> I need help with my account minecraft!!!
#1520 [20:18] <Elly> what do you need
#1521 [20:18] <webrosc> Elena, look for windows update
#1522 [20:18] <webrosc> andrezcrafting, what help exactly?
#1523 [20:18] <andrezcrafting> I get an email that I have done a refund and have not done anything and that's why I'm here
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#1525 [20:19] <andrezcrafting> Im not refound
#1526 [20:19] <webrosc> andrezcrafting, did you buy minecraft from minecraft.net, or some cheaper site?
#1527 [20:19] <andrezcrafting> yeah!!
#1528 [20:19] <webrosc> yeah which one?
#1529 [20:19] <andrezcrafting> Im buy minecraft in the official site of minecraft
#1530 [20:19] <webrosc> contact Mojang then
#1531 [20:19] <webrosc> ??> andrezcrafting mojang/email
#1532 [20:19] <Absol> andrezcrafting: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1533 [20:19] <Absol> andrezcrafting: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1534 [20:19] <andrezcrafting> how?
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#1536 [20:20] <Elena> updating now, then I will retry. Thank You.
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#1538 [20:21] <andrezcrafting> thanks friends :D
#1539 [20:23] <Elly> anyone know how to disable MaxSecureAntivirus
#1540 [20:23] <webrosc> Elly, try looking at the manual for it, or google
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#1553 [20:50] <Sable> my disc marks error
#1554 [20:51] * jhgljhggvhgv [jhgljhggvhgv@notlogged] has quit. (Client Quit)
#1555 [20:51] <Sable> ammmm hello?
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#1557 [20:53] <charged_ipod> i need help updating my drivers
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#1559 [20:56] <Sable> i really need help my disc will not play
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#1569 [21:14] <_FNG> Minecraft tells me "pixel format not accelerated??? i went to a page that was supposed to help, it said come here with a link after I pasted on ubuntu???
#1570 [21:14] <_FNG> what now?
#1571 [21:14] <webrosc> you paste the link like the page told you
#1572 [21:15] <_FNG> paste it into the chat??? or like where? it said something about drivers being out of date because of windows 10?
#1573 [21:16] <_FNG> where to paste the link though.
#1574 [21:17] <_FNG> where do i paste the link?
#1575 [21:17] <CubeTheThird> _FNG, paste it here
#1576 [21:17] <_FNG> http://paste.ubuntu.com/15013527/
#1577 [21:17] <_FNG> ok. now...?
#1578 [21:18] <CubeTheThird> _FNG, one moment
#1579 [21:18] <_FNG> alright.
#1580 [21:18] <CubeTheThird> _FNG, ok. Try deleting your game launcher, and installing the newer one from https://minecraft.net/download
#1581 [21:20] <_FNG> i just downloaded minecraft a couple minutes before i even came here. i have to restart?!!
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#1583 [21:21] <CubeTheThird> _FNG, oh.. so then that won't work for you
#1584 [21:21] <_FNG> alright i'll download again because idk which to delete so i'll just leave that one and get it again.
#1585 [21:22] <_FNG> or will it work?
#1586 [21:22] <CubeTheThird> _FNG, your graphics card is not officially supported on Windows 10. Sometimes the driver will work with a workaround, which involves installer the newer launcher. In your case, the drivers aren't working right
#1587 [21:22] <_FNG> so how do i fix it?
#1588 [21:22] <CubeTheThird> _FNG, you'll either have to downgrade windows to a previous version, get a new graphics card (for desktop computers only), use Linux, or use a different computer
#1589 [21:23] <_FNG> desktop meaning i cant use a laptop?!!!!!!
#1590 [21:24] <CubeTheThird> _FNG, no, I mean you can't get a new graphics card if your computer is a laptop
#1591 [21:24] * webrosc [webrosc@notlogged] has joined #minecrafthelp
#1592 [21:24] <_FNG> so if i have a dell inspiron, i cant play minecraft?
#1593 [21:25] <webrosc> post your paste.ubuntu.com link
#1594 [21:25] <CubeTheThird> webrosc, already gone through that
#1595 [21:25] <webrosc> oh, i saw nothing of that
#1596 [21:25] <CubeTheThird> _FNG, ... that has nothing to do with it. Is that a laptop computer?
#1597 [21:26] <_FNG> ya.
#1598 [21:26] <jjs999jjs> _FNG, chekc my private message
#1599 [21:27] <CubeTheThird> jjs999jjs, why are you sending private messages?
#1600 [21:27] <jjs999jjs> is that wrong to do /
#1601 [21:27] <CubeTheThird> jjs999jjs, we prefer to keep all chat here, so as to avoid misinformation and such
#1602 [21:27] <jjs999jjs> k sorry
#1603 [21:27] <jjs999jjs> my mistake
#1604 [21:28] <CubeTheThird> _FNG, so because your graphics card is not supported on Windows 10, you'll have to downgrade to a previous version of windows, or use a different computer
#1605 [21:29] <_FNG> so i cant get minecraft on a laptop if i have windows 10?
#1606 [21:29] <CubeTheThird> _FNG, again, no. Minecraft has nothing to do with it. The laptop you currently have has an old version of Intel graphics. Intel stopped supporting it before Windows 10 was released, meaning it won't fully work on Windows 10
#1607 [21:30] <CubeTheThird> _FNG, this means that certain things, such as some games, will not work properly, because it's not compatible. Minecraft is included in this
#1608 [21:36] <_FNG> but we bought and downloaded. i know i can use other device as long as i bought, but will it work on a laptop if laptop has windows 7?
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#1610 [21:37] <CubeTheThird> _FNG, on that laptop, yes
#1611 [21:38] <DubDestroyer91> hi there, my minecraft keeps crashing on both single and multiplayer and i was wondering why? ive sent off numerous bug reports to mojang and have uninstalled and re installed about 6 times
#1612 [21:39] <_FNG> ok thank you i'll ask my grandad if laptop has 7
#1613 [21:39] <CubeTheThird> DubDestroyer91, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1614 [21:40] <DubDestroyer91> http://paste.ubuntu.com/15013807/
#1615 [21:41] <CubeTheThird> DubDestroyer91, can you also send a paste of the launcher log?
#1616 [21:42] <DubDestroyer91> http://paste.ubuntu.com/15013824/
#1617 [21:43] <CubeTheThird> DubDestroyer91, delete your game launcher, and install the newer one from https://minecraft.net/download
#1618 [21:44] <_FNG> CubeTheThird will windows xp work?
#1619 [21:44] <CubeTheThird> _FNG, it could, provided that computer meets the minimum requirements for the game
#1620 [21:45] <_FNG> Thank You for all your help.
#1621 [21:45] <_FNG> Thank You for all your help.
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#1624 [21:47] <My_siser_is_hot> They kicked me 4 no reason
#1625 [21:47] * Lord_Ralex kicked My_siser_is_hot from #minecrafthelp (Reason: y_siser_is_hot :Here is the door)
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#1628 [21:49] <DubDestroyer91> CubeTheThird thank you. ill see how i go and let you know
#1629 [21:49] <DubDestroyer91> yeah it just crashed again
#1630 [21:51] <CubeTheThird> DubDestroyer91, can you show me the new launcher log?
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#1636 [21:57] <DubDestroyer91> http://paste.ubuntu.com/15013905/
#1637 [21:57] <DubDestroyer91> CubeTheThird
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#1639 [21:58] <CubeTheThird> DubDestroyer91, ok so the launcher did indeed change. Can you show me the crash report now?
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#1643 [22:00] <DubDestroyer91> http://paste.ubuntu.com/15013917/
#1644 [22:00] <CubeTheThird> DubDestroyer91, hmm one moment
#1645 [22:01] <DW> i have downloaded minecraft about 8 months ago, and i went to go play on a server tonight, it says i didn't buy minecraft and says "play demo". What should i do?
#1646 [22:02] <CubeTheThird> DW, what is your minecraft username?
#1647 [22:02] <CubeTheThird> DubDestroyer91, does this happen after opening the game, or upon opening a specific world?
#1648 [22:02] <DW> my in game or profile username?
#1649 [22:02] <DubDestroyer91> upon opening worlds
#1650 [22:02] <DubDestroyer91> on both multi and single player
#1651 [22:02] <DW> either __FUNF IS MY FAVORITE CHILD__ or _WiggleWaggle_
#1652 [22:02] <CubeTheThird> DubDestroyer91, can you try multiplayer again? the crash report is different
#1653 [22:03] <DW> sorry not the first one.
#1654 [22:03] <DW> __ f u n f__
#1655 [22:03] <DubDestroyer91> it crashed again
#1656 [22:04] <CubeTheThird> DW, hmm as far as I can tell none of those are registered
#1657 [22:04] <DW> without the spaces between the letters
#1658 [22:04] <DW> but i paid and have had access to minecraft
#1659 [22:04] <CubeTheThird> DW, ah ok. When you login to account.mojang.com/me do you see that name?
#1660 [22:04] <CubeTheThird> DubDestroyer91, hmm ok let's try doing a clean install of the game
#1661 [22:04] <CubeTheThird> ??> DubDestroyer91 win/reinst
#1662 [22:04] <Absol> DubDestroyer91: You may need to reinstall the locally installed files that Minecraft puts into place.
#1663 [22:04] <Absol> DubDestroyer91: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1664 [22:05] <DW> oh ok
#1665 [22:05] <CubeTheThird> DW, you see it there?
#1666 [22:05] <DW> i play on a mac...
#1667 [22:06] <DW> what would the windows key be on a mac DubDestroyer91?
#1668 [22:06] <CubeTheThird> DW, so..?
#1669 [22:06] <CubeTheThird> DW, only messages with your name are for you
#1670 [22:07] <DW> oh ok
#1671 [22:07] <DubDestroyer91> im not sure man, i use windows
#1672 [22:07] <CubeTheThird> DW, so, on account.mojang.com/me do you see your username listed?
#1673 [22:07] <DW> in my account or games?
#1674 [22:08] <CubeTheThird> DW, under "My Games"
#1675 [22:08] <DW> no i don't see my username there
#1676 [22:08] <CubeTheThird> DW, then you're logging in with the wrong email address
#1677 [22:10] <DW> oh ok... I'm trying to figure out what my password would me
#1678 [22:11] <CubeTheThird> DW, start by testing your emails on http://www.minecraft.net/retrievename
#1679 [22:11] <CubeTheThird> DW, if you find the right one from that, you can reset your password
#1680 [22:11] <CubeTheThird> ??> DW account/reset-password
#1681 [22:11] <Absol> DW: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1682 [22:11] <Absol> DW: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
#1683 [22:11] <DW> oh but i lost access to my email which the account was registered to...
#1684 [22:13] <CubeTheThird> DW, if you aren't able to determine what the password is, you will have to contact Mojang
#1685 [22:13] <CubeTheThird> ??> DW mojang/email
#1686 [22:13] <Absol> DW: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1687 [22:13] <Absol> DW: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1688 [22:13] <DubDestroyer91> its still crashing in multiplayer
#1689 [22:15] <webrosc> DubDestroyer91, just the one server, or same on all servers?
#1690 [22:15] <DubDestroyer91> i only use one server
#1691 [22:16] <webrosc> can you login to another server
#1692 [22:16] <DubDestroyer91> like it connects to the server fine but as soon as i spawn into a world it crashes
#1693 [22:17] <CubeTheThird> DubDestroyer91, try this server: mctest.ae97.net
#1694 [22:19] <DubDestroyer91> i seem to have spawned fine
#1695 [22:19] <DubDestroyer91> it hasnt crashed yet
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#1697 [22:20] <CubeTheThird> DubDestroyer91, ok, so it might just be an issue with that 1 server then
#1698 [22:20] <webrosc> contact the server owner, give them the crash report, looks like an issue oin the world here Block location: World: (5324,64,-8641)
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#1701 [22:23] <MCHXPlayz> I can't open my minecraft, why?
#1702 [22:24] <CubeTheThird> MCHXPlayz, what happens when you try?
#1703 [22:25] <MCHXPlayz> CubeTheThird,it brings me to crash report
#1704 [22:26] <CubeTheThird> MCHXPlayz, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1705 [22:26] <MCHXPlayz> I've already tried it before
#1706 [22:27] <webrosc> MCHXPlayz, what CubeTheThird asked you to do is so we can see the crash report
#1707 [22:27] <webrosc> not a fix
#1708 [22:29] <MCHXPlayz> what I meant to say is that I've already posted one before
#1709 [22:30] <webrosc> we can't see it without a link to it, there are literally 100's of posts on that site an hour
#1710 [22:30] <webrosc> if you want us to help we need to see the crash report, which means doing what cube asked
#1711 [22:36] <MCHXPlayz> So,is it ok if I send you the link to the post
#1712 [22:36] <webrosc> post it here yes
#1713 [22:37] <MCHXPlayz> http://paste.ubuntu.com/15014078/
#1714 [22:37] <DubDestroyer91> yeah its still not working CubeTheThird
#1715 [22:38] <webrosc> DubDestroyer91, did you contact the server owner?
#1716 [22:39] <DubDestroyer91> yeah
#1717 [22:39] <DubDestroyer91> no reply as usual
#1718 [22:39] <DubDestroyer91> the owners never reply when ive needed help
#1719 [22:40] <webrosc> DubDestroyer91, from what i see its an issue server side, only the server owners can fix it
#1720 [22:40] <DubDestroyer91> ive been told its because of a Tesselating Block....
#1721 [22:40] <webrosc> MCHXPlayz, download and run the 3rd file here https://downloadcenter.intel.com/download/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36- the win 64bit one
#1722 [22:40] <webrosc> DubDestroyer91, yes, thats on the server, you can't fix it, only the server staff can
#1723 [22:41] <DubDestroyer91> i have followed the help questions on the FAQ page and still nothing
#1724 [22:41] <DubDestroyer91> its also telling em to download minechat
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#1726 [22:41] <Erica> Does anyone have a copy of MCFlash or Schematic2Blueprint
#1727 [22:41] <Erica> both websites are down
#1728 [22:42] <webrosc> ??> Erica mods
#1729 [22:42] <Absol> Erica: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1730 [22:42] <Absol> Erica: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1732 [22:42] <Erica> external program
#1733 [22:42] <webrosc> Erica, and?
#1734 [22:42] <Erica> i was directed here so im asking here
#1735 [22:42] <Erica> ive asked in other irc channels, reddit, on the forums, surely someone has to have this program on their pc SOMEWHERE
#1736 [22:43] <webrosc> they are programs made by someone else, why would a channel for minecraft habe able to help?
#1737 [22:43] <Erica> I was suggested to come here by 3 seperate people
#1738 [22:43] <webrosc> this is vanilla support
#1739 [22:44] <Erica> Its not a matter of needing assistance, its a matter of fidning someone who has the program on their pc willing to upload it.
#1740 [22:44] <webrosc> for broken minecraft, not how to find programs others have made
#1741 [22:44] <Erica> And im asking in all outlets
#1742 [22:44] <Erica> okay well it was suggested, so shoot the messanger
#1743 [22:45] <webrosc> DubDestroyer91, either wait for the server staff to respond and fix the issue, or use a different server
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#1745 [22:48] <Erica> got it, thx for making me feel like i was doing something wrong
#1746 [22:48] <Erica> got it, thx for making me feel like i was doing something wrong
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#1749 [22:49] <REALLY> HELLO
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#1752 [22:50] <REALLY> http://paste.ubuntu.com/xxxxxxxx/
#1753 [22:50] <webrosc> REALLY, thats not a valid link
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#1755 [22:52] <REALLY> i understand but it does provide a lot of my computer information that i wish to keep to my self
#1756 [22:52] <webrosc> none of that onformation is personal
#1757 [22:52] <webrosc> information*
#1758 [22:52] <REALLY> what is it that your going to be comparing
#1759 [22:53] <REALLY> http://paste.ubuntu.com/15012952/
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#1761 [22:53] <webrosc> one moment
#1762 [22:55] <webrosc> REALLY, download and run the catalyst software suite here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
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#1764 [22:56] <REALLY> awesome doing so now. one moment please, Thank you
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#1766 [22:57] <webrosc> REALLY, just a side note, that GPU in that computer isn't windows 10 supported, so stay on windows 7
#1767 [22:57] <REALLY> will do. by chance is that the download i did for minecraft?
#1768 [22:58] <webrosc> that was an AMD driver update for your graphics card
#1769 [22:58] <REALLY> " webrosc" Catalyst Software Suite download this one yeah?
#1770 [22:58] <webrosc> yes
#1771 [22:59] <REALLY> Great, i am downloading this right now.
#1772 [23:02] <REALLY> "webrosc" removing AMD software compnents in order to NOT allow users to instal AMD software components? OR am i not understanding these options correctly
#1773 [23:02] <webrosc> just use express install and say yes to each thing
#1774 [23:03] <REALLY> Wonderful doing so now.
#1775 [23:07] <REALLY> "WEBROSC" finished.
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#1777 [23:07] <webrosc> reboot computer, try minecraft
#1778 [23:09] <REALLY> sounds good.
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#1783 [23:55] <Ellie_> I had a question for you guys.
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#1786 [23:55] <Ellie_> My cousin gave me his account so I don't know the transaction ID but this kid stole the account from me and changed the email and password and I'm not sure what to do
#1787 [23:56] <webrosc> Ellie_, your cousin will have to recover the account as it belong to them not you
#1788 [23:56] <Ellie_> Oh, dang it. Okay..
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