#1 [00:01] <Mateo> http://paste.ubuntu.com/15153772/
#2 [00:03] <Mateo> This? http://paste.ubuntu.com/15153772/
#3 [00:03] <webrosc> yes, one moment
#4 [00:03] <Mateo> ok
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#6 [00:04] <webrosc> Mateo, download and run the catalyst software suite here http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
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#13 [00:26] <deividcreativo> hola buenas noches lo que pasa es que tengo un problema algo raro pascambie de contraseña al correo donde compre el minecraft y no me quiere valer mi correo en minecraft.net dice que no esta registardo
#14 [00:32] * Pretsel259 [Pretsel259@notlogged] has joined #minecrafthelp
#15 [00:32] <deividcreativo> ok hola
#16 [00:32] <urielsalis> deividcreativo, cual es tu nombre de usuario?
#17 [00:33] <deividcreativo> deividcreativo
#18 [00:33] <urielsalis> deividcreativo, te dice "Invalid username or password"?
#19 [00:33] <deividcreativo> si mi nombre de usuario
#20 [00:33] <urielsalis> ??> deividcreativo login/throttle
#21 [00:33] <Absol> deividcreativo: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#22 [00:34] <Absol> deividcreativo: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#23 [00:34] <deividcreativo> pero no es eso
#24 [00:34] <deividcreativo> me dice que no reconoce mi correo
#25 [00:35] <urielsalis> deividcreativo, dice eso cuando tu conexion esta limitada
#26 [00:36] <deividcreativo> perdon era que me dice que mi correo no se reconoce
#27 [00:36] * Buddy480 [Buddy480@notlogged] has joined #minecrafthelp
#28 [00:36] <deividcreativo> dice
#29 [00:36] <Buddy480> ey
#30 [00:36] <urielsalis> hi Buddy480
#31 [00:36] <Buddy480> Anyone wanna help me with my problem
#32 [00:36] <deividcreativo> hola una ayuda
#33 [00:36] <Buddy480> Because this is to complex for my brain
#34 [00:36] <deividcreativo> no me reconoce el correo electronico
#35 [00:36] <Buddy480> Alrighty Im gonna say my problem and then wait for a response
#36 [00:37] * __logic__ [__logic__@notlogged] has joined #minecrafthelp
#37 [00:37] <urielsalis> deividcreativo, que dice el mensaje?
#38 [00:37] <urielsalis> deividcreativo, en ingles si podes
#39 [00:38] <deividcreativo> que esta mal escrito mi correo o contraseña
#40 [00:38] <deividcreativo> pero ya cambia la contraseña
#41 [00:38] <__logic__> hello When i try to play single player or join a multiplayer server i get a messege that says java.lang.nullpointerexception: group can anyone help me
#42 [00:38] <urielsalis> ??> deividcreativo login/throttle
#43 [00:38] <Absol> deividcreativo: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#44 [00:38] <Absol> deividcreativo: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#45 [00:38] <urielsalis> ??> __logic__ launcher/crash-log
#46 [00:38] <Absol> __logic__: We need to see your crash log, which appears after a crash.
#47 [00:38] <Absol> __logic__: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#48 [00:40] <deividcreativo> es que pongo en recuperar contraseña y me sale usuario no encontrado
#49 [00:40] <Buddy480> So like I made my minecraft account awhile ago when I was a kid, and recently attempted to migrate it so I could change my username. Somwhere along the line something got fucked up. And I don't know what. When i try to log in, it tells me my accounts been migrated, and that I need to log in using my email. However, no matter what email and password combination I use, nothing seems to work.
#50 [00:40] <Absol> Buddy480: Please keep it civil
#51 [00:40] * GREKKK [GREKKK@notlogged] has joined #minecrafthelp
#52 [00:40] <Buddy480> Alrighty no F Bombs.
#53 [00:41] <urielsalis> deividcreativo, tu usuario esta registrado. Espera 3 horas sin iniciar sesion, resetea tu contraseña y volvelo a intentar
#54 [00:41] <urielsalis> ??> Buddy480 login/throttle
#55 [00:41] <Absol> Buddy480: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#56 [00:41] <Absol> Buddy480: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#57 [00:41] <webrosc> Buddy480, whats your ingame name?
#58 [00:41] <Buddy480> buddy480
#59 [00:41] <__logic__> http://paste.ubuntu.com/15153915/
#60 [00:41] <deividcreativo> ok gracias si no me funciona regresare
#61 [00:41] <deividcreativo> de antemano gracias
#62 [00:42] <webrosc> Buddy480, did you change your name to 420line in october?
#63 [00:42] <Buddy480> No.
#64 [00:42] <webrosc> Buddy480, then your account was stolen, contact Mojang with your transaction ID and they wil recover it
#65 [00:42] <webrosc> ??> Buddy480 mojang/emaiol
#66 [00:42] <webrosc> ??> Buddy480 mojang/email
#67 [00:42] <Absol> Buddy480: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#68 [00:42] <Absol> Buddy480: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#69 [00:43] <Buddy480> Transaction ID?
#70 [00:43] <Buddy480> What do you mean?
#71 [00:43] * GREKKK [GREKKK@notlogged] has quit. (Client Quit)
#72 [00:43] <Buddy480> Like credit card number?
#73 [00:43] <deividcreativo> una pregunta mas si por equivocacion mia borre el mensaje de la compra de minecraf como la puedo recuperar
#74 [00:43] <webrosc> Buddy480, the code you got when you bought your game, in the purchase email, your proof of piurchase
#75 [00:43] <Buddy480> Uh oh.
#76 [00:44] <webrosc> Buddy480, when and how did you pay?
#77 [00:44] <Buddy480> Dude I got minecraft like 8 years ago on my moms email.
#78 [00:44] <Buddy480> And I paid with a credit card.
#79 [00:44] <webrosc> 8 years, you bought it before it was made?
#80 [00:44] * Anzhi is now known as Anzhelika|Away
#81 [00:44] <Buddy480> lemme see here
#82 [00:44] <Buddy480> If im 15 now
#83 [00:44] <Buddy480> and I got it when I was atleast 11
#84 [00:44] <Buddy480> yeah like 4 years ago
#85 [00:44] <webrosc> thats 4 years
#86 [00:44] <webrosc> one moment
#87 [00:45] <__logic__> umm can someone check out my paste
#88 [00:45] <__logic__> http://paste.ubuntu.com/15153915/
#89 [00:45] <webrosc> __logic__, first remove the mods, does it still crash?
#90 [00:45] <deividcreativo> amigos ayuda si por equivocacion mia borre el mensaje de la compra de minecraft como puedo recuperarlo??
#91 [00:46] <__logic__> i have 0 mods but i have optifine and texture packs if that coounts
#92 [00:46] <webrosc> __logic__, then why does you log say optinfine?
#93 [00:46] <webrosc> thats a mod
#94 [00:46] <webrosc> mods are anything thats not original
#95 [00:47] <webrosc> and that MODify the game
#96 [00:47] <deividcreativo> UNA PREGUNTA mas si por equivocacion mia Borre El Mensaje de la compra de minecraf Como la puedo Recuperar
#97 [00:47] <webrosc> Buddy480, i think it would've been skrill who processed your account, you can contact them to recover your transaction ID
#98 [00:48] <__logic__> still dosent work
#99 [00:48] <webrosc> ??> Buddy480 account/trans-id/skrill
#100 [00:48] <Absol> Buddy480: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#101 [00:48] <Absol> Buddy480: If you need to recover your transaction ID from this service, send an email to Skrill at help@skrill.com.
#102 [00:48] <webrosc> __logic__, unmodded crash report please
#103 [00:48] <Buddy480> What should I tell them?
#104 [00:48] <webrosc> Buddy480, you need your transaction ID for minecraft
#105 [00:49] <deividcreativo> UNA PREGUNTA mas si por equivocacion mia Borre El Mensaje de la compra de minecraf Como la puedo Recuperar atuda
#106 [00:49] <webrosc> they can explain what they need to get the receipt
#107 [00:49] <webrosc> deividcreativo, English please
#108 [00:49] <deividcreativo> ok
#109 [00:49] <webrosc> deividcreativo, wait 3 hours like you were told
#110 [00:50] <__logic__> http://paste.ubuntu.com/15153950/
#111 [00:50] <__logic__> unmodded crash report^
#112 [00:50] <webrosc> __logic__, ok, not a mod issue then, have to check that, what antivirus do you use?
#113 [00:50] <deividcreativo> if it finds deleted the message of buying minecraft as I can get it back ???
#114 [00:51] <__logic__> i uses eset smart security
#115 [00:51] <webrosc> ??> __logic__ av/eset
#116 [00:51] <Absol> __logic__: ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix this, open the advanced setup and follow this diagram: http://kb.eset.com/library/ESET/KB%20Team%20Only/SOLN3076/SOLN3076FIG1-3C.png
#117 [00:51] <Absol> __logic__: Then, try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
#118 [00:51] <__logic__> im pretty sure ive done that already
#119 [00:51] <__logic__> but ill try again
#120 [00:51] <deividcreativo> if hayaa deleted the message of buying minecraft as I can get it back ???
#121 [00:52] <webrosc> deividcreativo, wait 3 hours, if you still can't login come back and we can direct you further
#122 [00:52] <deividcreativo> ok
#123 [00:59] <Buddy480> Alright so i sent the email to skrill. Is there an estimated response time?
#124 [01:00] <webrosc> no idea, never dealt with them
#125 [01:01] <Buddy480> Ok, I guess I'll check back tomorrow and see what I can do.
#126 [01:02] <Buddy480> Oh and hey, if it means anything you guys are really helping out a lot of people. And that makes you all some pretty cool dudes.
#127 [01:02] <webrosc> we do what we can, thanks
#128 [01:04] <deividcreativo> no me quiere valer mi nick o correp que hago me sale usuario no encontrado
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#130 [01:05] <deividcreativo> no me reconoce mi nick o correo que hago
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#132 [01:06] <deividcreativo> no me reconoce mi nick O Correo que hago
#133 [01:07] <deividcreativo> does not recognize my nick or email that I
#134 [01:07] <urielsalis> deividcreativo, ya te dijimos que hacer
#135 [01:08] <deividcreativo> es que no estoy seguro pero si ustedes me lo afirman
#136 [01:08] <urielsalis> deividcreativo, espera las 3 horas, resetea tu contraseña y despues intenta de nuevo
#137 [01:09] <deividcreativo> ok es que no he podido cambiar la contraseña aun
#138 [01:09] <deividcreativo> por que no me funciona mi e.maoñ
#139 [01:09] <urielsalis> deividcreativo, eso es un problema diferente, anda a minecraft.net/retrievename y proba todos tu emails
#140 [01:10] * __logic__ [__logic__@notlogged] has joined #minecrafthelp
#141 [01:10] <__logic__> whoever was helping me before it didnt work
#142 [01:10] <deividcreativo> sok me llega el mensaje pero sin nada
#143 [01:11] <urielsalis> ??> deividcreativo hacked
#144 [01:11] <urielsalis> ??> deividcreativo account/hacked
#145 [01:11] <Absol> deividcreativo: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#146 [01:11] <Absol> deividcreativo: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#147 [01:11] <deividcreativo> no fue hackeada
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#149 [01:12] <urielsalis> deividcreativo, no estas diciendo que no te llega tu usuario a tu email?
#150 [01:12] <deividcreativo> lo lo que pasa es que cambie la contraseña de mi gmail
#151 [01:12] <webrosc> ??> __logic__ tools/hjt
#152 [01:12] <Absol> __logic__: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#153 [01:12] <Absol> __logic__: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#154 [01:12] <deividcreativo> y desde hay no me funciona mi cuenta de minecraft
#155 [01:12] <Alfie> Whenever i try to login to the launcher it doesn't accept even though i enter my right password...
#156 [01:12] <urielsalis> webrosc, beat me to it
#157 [01:12] <urielsalis> ??> Alfie login/throttle
#158 [01:13] <Absol> Alfie: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#159 [01:13] <webrosc> __logic__, i'm off, but urielsalis will help you now
#160 [01:13] <Absol> Alfie: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#161 [01:13] <urielsalis> deividcreativo, entra a tu gmail y fijate si te llega el mail
#162 [01:13] <deividcreativo> my nombre de usuario estaba bien pero no se que paso
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#164 [01:13] <urielsalis> deividcreativo, asi que recibis tu usuario en tu email?
#165 [01:13] <deividcreativo> ok ya me llego
#166 [01:14] <deividcreativo> Hi, Someone requested a list of all users bound to this email account by inputting the address at https://minecraft.net/retrievename. If this wasn't you, you can safely ignore this email, since you're the only one to receive the list. Accounts for davidchuchimbo@gmail.com: * deividcreativo (Mojang account, use e-mail address to log in) This email is automatically generated, so it can't be unsubscribed from. However, if you're getting the
#167 [01:14] <deividcreativo> eso me sale
#168 [01:14] <urielsalis> deividcreativo, perfecto entonces. Espera 3 horas sin intentar iniciar sesion. Despues resetea tu contraseña en https://account.mojang.com/password y recien ahi inicia sesion
#169 [01:15] * DHtheguy [DHtheguy@notlogged] has joined #minecrafthelp
#170 [01:12] <deividcreativo> no estiendo me lo explicas mejor
#171 [01:14] <urielsalis> deividcreativo, Mojang esta bloqueando tu conexion por que intentaste iniciar sesion 3 veces con una contraseña incorrecta. Tenes que esperar 3 horas sin iniciar sesion porque eso reinicia el contador y ahi reseteas tu contraseña, cuando hiciste todo eso tendria que dejarte iniciar sesion
#172 [01:15] <deividcreativo> ok no puedes agregarme en skype y ver mi error por favor
#173 [01:15] <urielsalis> deividcreativo, ya se cual es tu error, y no
#174 [01:16] <deividcreativo> ok confia en lo que me dices
#175 [01:16] <urielsalis> deividcreativo, espera 3 horas, son las 4:19AM asi que cuando te levantes ya tendria que estar
#176 [01:18] * mummy [mummy@notlogged] has joined #minecrafthelp
#177 [01:18] <mummy> yes
#178 [01:19] <deividcreativo> muchas gracias
#179 [01:19] <mummy> yes
#180 [01:19] <urielsalis> deividcreativo, no hay problema :)
#181 [01:19] <__logic__> there is no i accept
#182 [01:20] <urielsalis> __logic__, dont worry about it
#183 [01:20] <deividcreativo> regreso en lo que pasen las tres horas chao
#184 [01:20] <urielsalis> o/
#185 [01:20] <DHtheguy> I enter my credit card number but it said error
#186 [01:21] <DHtheguy> When i buy minecraft
#187 [01:21] <mummy> yes
#188 [01:22] <urielsalis> DHtheguy, are you using a prepaid card?
#189 [01:22] <urielsalis> mummy, need help?
#190 [01:22] <DHtheguy> no
#191 [01:22] <urielsalis> DHtheguy, normal credit card?
#192 [01:22] <DHtheguy> yes
#193 [01:22] <__logic__> http://paste.ubuntu.com/15154101/
#194 [01:23] <__logic__> text file
#195 [01:23] <urielsalis> DHtheguy, call you bank and make sure that international purchases to sweden are not blocked
#196 [01:23] <DHtheguy> ok
#197 [01:23] <urielsalis> __logic__, one moment
#198 [01:23] <urielsalis> __logic__, can you try minecraft now and tell me your error again?
#199 [01:23] <DHtheguy> wait
#200 [01:24] <DHtheguy> are you saying to me
#201 [01:25] <urielsalis> DHtheguy, only messages starting with your username are for you
#202 [01:25] * mummy [mummy@notlogged] has quit. (Quit: Web client closed)
#203 [01:25] <urielsalis> DHtheguy, call you bank and make sure that international purchases to Sweden are not blocked
#204 [01:26] <__logic__> http://paste.ubuntu.com/15154130/
#205 [01:26] <DHtheguy> ok bye
#206 [01:26] <urielsalis> __logic__, this occurs in singleplayer, on a server or when launching?
#207 [01:27] <__logic__> on single player and when i try to join a server
#208 [01:27] <__logic__> but it only crashes on single player
#209 [01:28] <urielsalis> __logic__, ESET was not fully uninstalled
#210 [01:28] <urielsalis> __logic__, O23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\x86\ekrn.exe
#211 [01:28] <urielsalis> ??> __logic__ av/eset
#212 [01:28] <Absol> __logic__: ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix this, open the advanced setup and follow this diagram: http://kb.eset.com/library/ESET/KB%20Team%20Only/SOLN3076/SOLN3076FIG1-3C.png
#213 [01:28] <Absol> __logic__: Then, try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
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#216 [01:30] <__logic__> ok i did that again
#217 [01:30] <urielsalis> __logic__, try now please
#218 [01:32] <__logic__> still dosent work
#219 [01:32] <urielsalis> __logic__, Can you try uninstalling Eset?
#220 [01:33] <__logic__> ok
#221 [01:41] * __logic___ [__logic___@notlogged] has joined #minecrafthelp
#222 [01:41] <__logic___> still uninstalling
#223 [01:41] <urielsalis> __logic___, sure
#224 [01:42] <__logic___> so hows your day been urielsalis xD
#225 [01:42] * Lucian_ [Lucian_@notlogged] has joined #minecrafthelp
#226 [01:43] <urielsalis> __logic___, meh, waked up at 7am after going to sleep at 6am by some hammers on a saturday, then slept till 3pm when I started helping here because I have nothing else to do. 4:44AM now :P
#227 [01:44] <__logic___> sound ruff xD so is this a actual job or hobby?
#228 [01:44] * Lucian__ [Lucian__@notlogged] has joined #minecrafthelp
#229 [01:44] <urielsalis> __logic___, hobby
#230 [01:44] <__logic___> ok i thought so
#231 [01:44] <urielsalis> ?? info/volunteer
#232 [01:44] <Absol> info/volunteer: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#233 [01:44] <__logic___> well i gota restart my pc brb
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#242 [01:49] <__logic__> stilll dosent work :(
#243 [01:50] <urielsalis> __logic__, can you make another hjt report?
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#245 [01:53] * Lucian_ [Lucian_@notlogged] has quit. (Quit: Web client closed)
#246 [01:53] <__logic__> can i have the paste link
#247 [01:53] <urielsalis> __logic__, paste.ubuntu.com
#248 [01:54] * _TheBearMan_ [_TheBearMan_@notlogged] has joined #minecrafthelp
#249 [01:54] <__logic__> http://paste.ubuntu.com/15154294/
#250 [01:54] <_TheBearMan_> Hi My minecraft username was _TheBearMan_DK but i changed it to _TheBearMan_ in stead. Then i loaded up Minecraft and all my singelplayer and Online servers is gone. I also downloaded OptiFine and it is also gone. My previous accounts is gone too. So please help me if you can. My E-Mail is asbjornsmail@gmail.com
#251 [01:55] <urielsalis> __logic__, can you make another hjt report?
#252 [01:55] <urielsalis> _TheBearMan_, you can login fine?
#253 [01:56] <_TheBearMan_> Yes
#254 [01:56] <urielsalis> _TheBearMan_, then somebody just deleted .minecraft and the launcher recreated it
#255 [01:56] <__logic__> wait whats the hjt report link
#256 [01:56] <urielsalis> ??> __logic__ tools/hjt
#257 [01:56] <Absol> __logic__: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#258 [01:56] <Absol> __logic__: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#259 [01:56] * bjhriia [bjhriia@notlogged] has joined #minecrafthelp
#260 [01:56] <_TheBearMan_> Maby
#261 [01:56] * bjhriia [bjhriia@notlogged] has quit. (Client Quit)
#262 [01:56] <urielsalis> _TheBearMan_, as for the name change, you have to wait 35 days. Change your password now if you are worried
#263 [01:57] <_TheBearMan_> Ok
#264 [01:58] <__logic__> http://paste.ubuntu.com/15154322/
#265 [01:59] <_TheBearMan_> And i tried to download a cape yesterday and it worked. But today it is all gone. Do you think that there is a Virus?
#266 [01:59] <urielsalis> _TheBearMan_, you cant download a cape. You got scammed. Change your passwords in another PC and bring your pc to a local shop for a malware scan
#267 [02:00] <urielsalis> __logic__, Eset is gone now
#268 [02:00] <urielsalis> ??> __logic__ av/malwarebytes
#269 [02:00] <Absol> __logic__: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#270 [02:00] <Absol> __logic__: Download it here: http://www.malwarebytes.org/
#271 [02:00] <_TheBearMan_> so ther is a Virus?
#272 [02:00] <urielsalis> _TheBearMan_, Probably
#273 [02:00] <_TheBearMan_> Dagm
#274 [02:01] <__logic__> i uninstalled eset
#275 [02:01] <urielsalis> __logic__, I know, now run a malwarebytes scan with the link absol gave you
#276 [02:02] <_TheBearMan_> ok
#277 [02:03] <__logic__> its done wut now?
#278 [02:03] * ShadowWolf30 [ShadowWolf30@notlogged] has joined #minecrafthelp
#279 [02:03] <urielsalis> __logic__, did it found anything?
#280 [02:04] <_TheBearMan_> Not yet
#281 [02:04] <__logic__> 1 sec still scanning
#282 [02:04] <urielsalis> _TheBearMan_, only messages starting with your username are for you
#283 [02:04] <urielsalis> _TheBearMan_, you cant download a cape. You got scammed. Change your passwords in another PC and bring your pc to a local shop for a malware scan
#284 [02:05] <ShadowWolf30> Guten tag
#285 [02:07] <_TheBearMan_> ok THX alot
#286 [02:07] <ShadowWolf30> ich habe ein problem mit meinen anmelde daten und zwar kann ich mich mit den nicht ab und zu anmelden mal gehts mal gehts wieder nicht warum das?
#287 [02:07] <urielsalis> ShadowWolf30, english please
#288 [02:08] <ShadowWolf30> mein englisch ist nicht gut
#289 [02:09] <__logic__> this is one long scan
#290 [02:09] <ShadowWolf30> I have a problem with my registration data and true Can I with not now and login times gehts gehts times not again why
#291 [02:12] <_TheBearMan_> urielsalis and __logic__ Thx alot
#292 [02:12] * urielsalis tips hat
#292 [02:13] <__logic__> np
#293 [02:14] * IcyPhoenix15 [IcyPhoenix15@notlogged] has joined #minecrafthelp
#294 [02:15] * ShadowWolf30 [ShadowWolf30@notlogged] has quit. (Quit: Web client closed)
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#296 [02:12] * ImPalou [ImPalou@notlogged] has quit. (Client Quit)
#297 [02:13] <__logic__> how long do these scans usually take
#298 [02:14] <IcyPhoenix15> Hello. I cant login to minecraft using the mojang account. I switched about a year ago or whenever I was able to and I was able to play and all. But now I cant login. I reset my password and changed my email. I still cant login. (I did this 3 times). I gave the account info (With a new password) to my friend and he was able to login perfectly fine. (He did delete lastlogin file and I changed the password AND it was on screenshare). Any way I can
#299 [02:14] <urielsalis> __logic__, it takes its time
#300 [02:14] <urielsalis> ??> IcyPhoenix15 login/throttle
#301 [02:14] <Absol> IcyPhoenix15: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#302 [02:14] <Absol> IcyPhoenix15: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#303 [02:14] <IcyPhoenix15> No
#304 [02:15] <IcyPhoenix15> I seriously cant login after changing everything.
#305 [02:15] <IcyPhoenix15> OMG
#306 [02:15] <IcyPhoenix15> Everyone says that
#307 [02:15] <IcyPhoenix15> Its been 3 days
#308 [02:15] <IcyPhoenix15> I slept and changed it again (After 8 hours)
#309 [02:16] <IcyPhoenix15> Still doesnt work.
#310 [02:16] <urielsalis> IcyPhoenix15, go to minecraft.net/retrievename and check that you receive a email
#311 [02:17] <IcyPhoenix15> Bruh
#312 [02:17] <IcyPhoenix15> Its a Mojang account
#313 [02:17] <IcyPhoenix15> Im not stupid.
#314 [02:17] * matty [matty@notlogged] has joined #minecrafthelp
#315 [02:17] <IcyPhoenix15> My username is "IcyPhoenix15"
#316 [02:18] <IcyPhoenix15> Hi, Someone requested a list of all users bound to this email account by inputting the address at https://minecraft.net/retrievename. If this wasn't you, you can safely ignore this email, since you're the only one to receive the list. Accounts for icyphoenix15@gmail.com: * IcyPhoenix15 (Mojang account, use e-mail address to log in)
#317 [02:18] <urielsalis> IcyPhoenix15, they are linked do as I told
#318 [02:19] <IcyPhoenix15> I know
#319 [02:19] <IcyPhoenix15> thats what I got
#320 [02:19] <urielsalis> IcyPhoenix15, if you receive that and you reset your password and that still doesnt work means you are throttled
#321 [02:20] <urielsalis> IcyPhoenix15, dont login at all in any computer or phone in your home for 3 hours
#322 [02:20] <IcyPhoenix15> How does a throttle last 3 days?
#323 [02:20] <urielsalis> IcyPhoenix15, then reset it
#324 [02:20] <urielsalis> IcyPhoenix15, it last 3 hours
#325 [02:20] <IcyPhoenix15> im not stupid. Im not 9 im 14.
#326 [02:20] <IcyPhoenix15> Okay.
#327 [02:21] <IcyPhoenix15> As you say so (It wont work and hast for 3 days)
#328 [02:21] * matty [matty@notlogged] has quit. (Client Quit)
#329 [02:21] <urielsalis> IcyPhoenix15, try with a VPN or a mobile data connection and it should work
#330 [02:22] * Occidox [Occidox@notlogged] has joined #minecrafthelp
#331 [02:22] <IcyPhoenix15> Wait
#332 [02:22] <IcyPhoenix15> YOu gave me an Idea
#333 [02:22] * Luanawolf [Luanawolf@notlogged] has joined #minecrafthelp
#334 [02:22] <IcyPhoenix15> I will switch from the 5Ghz channel to a 2.4Ghz channel on my router and hten try a VPN
#335 [02:23] <IcyPhoenix15> BRB I will lag out.
#336 [02:23] * Luanawolf [Luanawolf@notlogged] has quit. (Client Quit)
#337 [02:24] * IcyPhoenix15_ [IcyPhoenix15_@notlogged] has joined #minecrafthelp
#338 [02:24] <IcyPhoenix15_> Im back. Im going to login
#339 [02:25] <urielsalis> IcyPhoenix15_, reset your password first
#340 [02:25] <urielsalis> IcyPhoenix15_, and dont try more than 3 times
#341 [02:25] * Occidox [Occidox@notlogged] has quit. (Ping timeout: 204 seconds)
#342 [02:25] <IcyPhoenix15_> THis will be my 2nd time in 3 hours.
#343 [02:26] * m_ [m_@notlogged] has joined #minecrafthelp
#344 [02:26] <IcyPhoenix15_> nope this will be my 3rd.
#345 [02:26] <urielsalis> IcyPhoenix15_, no!
#346 [02:26] <IcyPhoenix15_> Will that affect it if I had 1 7hours ago and 2 more 3hours ago?
#347 [02:26] <__logic__> almost done the scan
#348 [02:26] <urielsalis> IcyPhoenix15_, shouldnt but dont test it
#349 [02:26] <IcyPhoenix15_> okay.
#350 [02:26] <IcyPhoenix15_> So what do I do?
#351 [02:26] <urielsalis> IcyPhoenix15_, reset your password and try to login with that
#352 [02:26] <IcyPhoenix15_> Thats what im talking about.
#353 [02:27] <IcyPhoenix15_> Will that affect it if I had 1 7hours ago and 2 more 3hours ago?
#354 [02:27] <urielsalis> IcyPhoenix15_, no
#355 [02:27] <IcyPhoenix15_> so im good ot reset it 1 more time.
#356 [02:27] <urielsalis> IcyPhoenix15_, yes
#357 [02:27] <IcyPhoenix15_> okay.
#358 [02:28] <__logic__> the scan finished
#359 [02:28] <IcyPhoenix15_> It says it worked as always.
#360 [02:28] <IcyPhoenix15_> should I try to login now or wait?
#361 [02:29] * lol [lol@notlogged] has joined #minecrafthelp
#362 [02:29] <urielsalis> IcyPhoenix15_, try to login with the new password
#363 [02:29] <urielsalis> __logic__, did it detect anything?
#364 [02:29] <IcyPhoenix15_> okay.
#365 [02:29] <IcyPhoenix15_> Didnt work.
#366 [02:29] <urielsalis> ??> IcyPhoenix15_ mojang/email
#367 [02:29] <Absol> IcyPhoenix15_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#368 [02:29] * lol is now known as Guest24460
#369 [02:29] <Absol> IcyPhoenix15_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#370 [02:29] <IcyPhoenix15_> Yes
#371 [02:29] <IcyPhoenix15_> It didnt work
#372 [02:29] <IcyPhoenix15_> I did alreayd
#373 [02:29] * Crystal|AFK is now known as CrystalMare
#374 [02:29] <urielsalis> IcyPhoenix15_, then wait for them to answer
#375 [02:29] <IcyPhoenix15_> I only set 1 email ot mojang.
#376 [02:29] <__logic__> it detected potentially 103 unwanted programs
#377 [02:29] * SkyBully [SkyBully@notlogged] has joined #minecrafthelp
#378 [02:29] <Guest24460> I cannot find my world, it would appear that the spawn point has changed. how can i regain my house
#379 [02:29] <IcyPhoenix15_> They replied saying something like 5 bussinus days for a reply.
#380 [02:30] * SkyBully [SkyBully@notlogged] has quit. (Client Quit)
#381 [02:30] <IcyPhoenix15_> As I said. I own a network and need to continue managing it. Its been 3 days. I dont have time time to waist.
#382 [02:31] <urielsalis> IcyPhoenix15_, they take their time. They are on a backlog currently
#383 [02:31] * jerremiah [jerremiah@notlogged] has joined #minecrafthelp
#384 [02:31] <urielsalis> __logic__, wow, clean them
#385 [02:31] <jerremiah> hello
#386 [02:31] <urielsalis> hi jerremiah
#387 [02:31] <IcyPhoenix15_> THis si pissing me off
#388 [02:31] * Absol kicked IcyPhoenix15_ from #minecrafthelp (Reason: cyPhoenix15_ :Keep it civilized, you are just a human)
#389 [02:31] <jerremiah> could someone please help me :(
#390 [02:31] <urielsalis> Guest24460, what minecraft version?
#391 [02:32] <urielsalis> jerremiah, just ask
#392 [02:32] <jerremiah> my game is crashing
#393 [02:32] * IcyPhoenix15_ [IcyPhoenix15_@notlogged] has joined #minecrafthelp
#394 [02:32] <jerremiah> i dont even know where to begin
#395 [02:32] <jerremiah> -- Initialization -- Details: Stacktrace: at ave.a(SourceFile:310) at net.minecraft.client.main.Main.main(SourceFile:124) -- System Details -- Details: Minecraft Version: 1.8.9 Operating System: Windows 10 (amd64) version 10.0 Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation Memory: 60102656 bytes (57 MB) / 161222656 bytes (153 MB) up to 10
#396 [02:32] <jerremiah> thats my crash report
#397 [02:32] <__logic__> should i click remove selected?
#398 [02:32] <urielsalis> ??> jerremiah paste
#399 [02:32] <Absol> jerremiah: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#400 [02:32] <urielsalis> __logic__, yes
#401 [02:32] <jerremiah> please someone help i really just wanna play
#402 [02:33] <IcyPhoenix15_> Is there any fix for my problem?
#403 [02:33] <urielsalis> IcyPhoenix15_, wait for Mojang to reply
#404 [02:33] <IcyPhoenix15_> 5 bussiness days?
#405 [02:33] <__logic__> k restarting now
#406 [02:33] <urielsalis> IcyPhoenix15_, right now is longer, they are in a backlog
#407 [02:34] <IcyPhoenix15_> How?
#408 [02:34] <urielsalis> IcyPhoenix15_, https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#409 [02:34] <jerremiah> @Absol is that all i can do?
#410 [02:34] <urielsalis> ??> jerremiah bot
#411 [02:34] <Absol> jerremiah: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#412 [02:34] <urielsalis> jerremiah, you have to do that so I can see it
#413 [02:35] <jerremiah> i did
#414 [02:35] <m_> Minecraft keeps crashing saying there is no memory but there clearly is enough memory. I got it yesterday morning, played it once, and now it dorsnt work. Multiplayer works but singleplayer doesnt
#415 [02:35] <urielsalis> jerremiah, can you gime the link?
#416 [02:35] <urielsalis> ??> m_ launcher/crash-log
#417 [02:35] <Absol> m_: We need to see your crash log, which appears after a crash.
#418 [02:35] <Absol> m_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#419 [02:35] <jerremiah> http://paste.ubuntu.com/15154535/
#420 [02:35] <IcyPhoenix15_> cant you guys think of anything?
#421 [02:35] <IcyPhoenix15_> Or.
#422 [02:35] <jerremiah> please help it would be an honor
#423 [02:35] <urielsalis> jerremiah, I need the full thing
#424 [02:36] <urielsalis> ??> jerremiah launcher/crash-log
#425 [02:36] <Absol> jerremiah: We need to see your crash log, which appears after a crash.
#426 [02:36] <Absol> jerremiah: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#427 [02:36] <urielsalis> IcyPhoenix15_, we dont have account access, so no
#428 [02:36] <m_> it wont let me copy
#429 [02:36] <jerremiah> -- Initialization -- Details: Stacktrace: at bao.f(SourceFile:713) at net.minecraft.client.main.Main.main(SourceFile:148) -- System Details -- Details: Minecraft Version: 1.7.10 Operating System: Windows 10 (amd64) version 10.0 Java Version: 1.8.0_25, Oracle Corporation Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation Memory: 41468208 bytes (39 MB) / 127139840 bytes (121 MB) up to 10
#430 [02:36] <urielsalis> m_, ctrl+a to select all, ctrl+c to copy it, ctrl+v to paste it
#431 [02:36] <urielsalis> jerremiah, in paste.ubuntu.com please
#432 [02:36] <jerremiah> is that what you need
#433 [02:36] <jerremiah> okay i will
#434 [02:37] <urielsalis> jerremiah, nope, I need the complete crash report
#435 [02:37] <Chromaryu> m_, Do you have Any crash log?
#436 [02:37] <jerremiah> i clicked paste in ubuntu now what
#437 [02:37] <IcyPhoenix15_> What if its a router problem. like I cant access my account but my friend can so... what does that mean?
#438 [02:37] <m_> i did it
#439 [02:37] * __logic__ [__logic__@notlogged] has quit. (Ping timeout: 204 seconds)
#440 [02:37] <urielsalis> jerremiah, give me the link to it?
#441 [02:37] <urielsalis> IcyPhoenix15_, throttling is per connection
#442 [02:38] <jerremiah> http://paste.ubuntu.com/15154550/
#443 [02:38] <urielsalis> IcyPhoenix15_, not per account
#444 [02:38] * __logic__ [__logic__@notlogged] has joined #minecrafthelp
#445 [02:38] <__logic__> should i launch mc now?
#446 [02:38] <urielsalis> __logic__, try please
#447 [02:38] <IcyPhoenix15_> How long can it last? More than 8 hours?
#448 [02:38] <Chromaryu> ??> IcyPhoenix15_ login/throttle
#449 [02:38] <Absol> IcyPhoenix15_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#450 [02:38] <urielsalis> IcyPhoenix15_, 3 hours. Do not try to login in any device during those 3 horus
#451 [02:38] <Absol> IcyPhoenix15_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#452 [02:38] <urielsalis> Chromaryu, told him. Multiple times
#453 [02:39] <IcyPhoenix15_> okay.
#454 [02:39] <jerremiah> http://paste.ubuntu.com/15154550/
#455 [02:39] <Chromaryu> Kay...
#456 [02:39] <urielsalis> jerremiah, is that all you have?
#457 [02:39] <m_> i pasted my crash log
#458 [02:39] <Chromaryu> If so... it is kinda strange
#459 [02:39] <Chromaryu> m_ then give us link
#460 [02:39] <urielsalis> m_, give us the link please
#461 [02:39] <jerremiah> thats all there is in my crash report. unless im missing something i dont know about
#462 [02:39] * ilovemiku [ilovemiku@notlogged] has joined #minecrafthelp
#463 [02:39] <m_> http://paste.ubuntu.com/15154551/
#464 [02:40] <urielsalis> ??> jerremiah win/dxdiag
#465 [02:40] <Absol> jerremiah: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#466 [02:40] <IcyPhoenix15_> So I can login at about 7am. (its 3:42here)
#467 [02:40] <urielsalis> m_, one moment
#468 [02:40] <urielsalis> m_, you have any mods or resource packs?
#469 [02:40] <IcyPhoenix15_> Sombody told me the throttle was 15 minutesr that lier
#470 [02:40] <m_> no mods or resource packs
#471 [02:40] <urielsalis> IcyPhoenix15_, the bot says 3 hours so nobody could have done it
#472 [02:41] <urielsalis> m_, did you changed the java arguments from the launcher?
#473 [02:41] <__logic__> i love you urielsalis
#474 [02:41] * ilovemiku [ilovemiku@notlogged] has quit. (Client Quit)
#475 [02:41] * urielsalis tips hat
#475 [02:41] <m_> not that i know
#476 [02:41] <IcyPhoenix15_> oh
#477 [02:41] <IcyPhoenix15_> Thanks
#478 [02:41] <IcyPhoenix15_> Ill check back in 3.2 hours.
#479 [02:41] <urielsalis> m_, please create a new profile in the launcher and try from there
#480 [02:41] <m_> ok
#481 [02:42] <__logic__> urielsalis: thanks for all the help but do i reinstall eset or no
#482 [02:42] <Chromaryu> ?? av/eset
#483 [02:42] <Absol> av/eset: ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix this, open the advanced setup and follow this diagram: http://kb.eset.com/library/ESET/KB%20Team%20Only/SOLN3076/SOLN3076FIG1-3C.png
#484 [02:42] <Absol> av/eset: Then, try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
#485 [02:43] <urielsalis> __logic__, probably not. Lets not jinx it :P
#486 [02:43] <m_> the new profile made no difference
#487 [02:43] <Chromaryu> m_ what version of MC are you using?
#488 [02:43] <__logic__> so should i install a different security software or wut
#489 [02:44] <urielsalis> __logic__, we recommend avast free
#490 [02:44] <Chromaryu> __logic__: prob not
#491 [02:44] <jerremiah> http://paste.ubuntu.com/15154584/
#492 [02:44] <m_> 1.8.9
#493 [02:44] <jerremiah> is that what you need???
#494 [02:44] <urielsalis> Chromaryu, 103 unwanted programs, he needes an av :P
#495 [02:44] <urielsalis> jerremiah, yes one moment
#496 [02:44] <__logic__> lol
#497 [02:44] <urielsalis> jerremiah, there are no drivers for your graphic card for Windows 10, downgrade to Windows 8.1, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#498 [02:45] <__logic__> ok ill try avast
#499 [02:45] <urielsalis> m_, did you created the new profile?
#500 [02:45] <m_> i did and it still crashed
#501 [02:45] <jerremiah> please tell me how to downgrade to windows 8.1
#502 [02:45] <__logic__> thanks for all the help shout out to my boi greyvulpine for helping me a couple weeks back
#503 [02:45] <jerremiah> and will it make my pc slower??
#504 [02:45] <Chromaryu> I strongly recommended buy new PC. jerremiah
#505 [02:46] <jerremiah> why do i need a new pc though?
#506 [02:46] <urielsalis> ??> jerremiah win/downgrade
#507 [02:46] <Absol> jerremiah: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#508 [02:46] <urielsalis> jerremiah, not really
#509 [02:46] <jerremiah> my pc is bradn new :(
#510 [02:46] <jerremiah> do i really need a new pc?
#511 [02:46] <urielsalis> jerremiah, you dont need a new pc
#512 [02:46] <urielsalis> ??> jerremiah win/downgrade
#513 [02:46] <Absol> jerremiah: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#514 [02:46] <jerremiah> okay so just downgrade
#515 [02:47] <urielsalis> jerremiah, yes
#516 [02:47] <m_> urielsalis, the new profile made no difference and it still crashed
#517 [02:48] <urielsalis> ??> m_ launcher/crash-log
#518 [02:48] <Absol> m_: We need to see your crash log, which appears after a crash.
#519 [02:48] <Absol> m_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#520 [02:48] <urielsalis> m_, from the new profile please
#521 [02:49] <m_> http://paste.ubuntu.com/15154612/
#522 [02:49] <jerremiah> there is no option for me to downgrade on my pc to windows 8
#523 [02:50] <urielsalis> jerremiah, what version it says you can downgrade?
#524 [02:50] <urielsalis> ??> m_ win/dxdiag
#525 [02:50] <Absol> m_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#526 [02:50] <jerremiah> it only says reset this pc and advanced options
#527 [02:50] <urielsalis> jerremiah, you will have to take your pc to a computer shop so they install Windows 8.1 for you then
#528 [02:50] <m_> uielsalis, i dont know what that means
#529 [02:51] <urielsalis> m_, follow the instructions from http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#530 [02:51] <jerremiah> all this just to play minecraft?
#531 [02:51] <m_> ok thanks
#532 [02:51] <Chromaryu> jerremiah: we are Minecraft help.
#533 [02:52] <urielsalis> jerremiah, there are no drivers for Windows 10 for your graphic card, so it affects most games
#534 [02:52] <jerremiah> can i get drivers for windows 10
#535 [02:52] <urielsalis> jerremiah, they dont exists
#536 [02:52] * kitija [kitija@notlogged] has joined #minecrafthelp
#537 [02:53] <jerremiah> so theres no way i can downgrade myself to windows 8
#538 [02:53] <jerremiah> Team Fortress 2 works fine??
#539 [02:54] <Chromaryu> jerremiah: is it come with other than Win10?
#540 [02:54] * Guest24460 [Guest24460@notlogged] has quit. (Ping timeout: 204 seconds)
#541 [02:55] <m_> urielsalis, http://paste.ubuntu.com/15154638/
#542 [02:56] <jerremiah> no
#543 [02:56] <jerremiah> for a shop to downgrade will that cost money
#544 [02:56] <urielsalis> jerremiah, most probabl
#545 [02:56] <jerremiah> well i must say, windows 10 sucks
#546 [02:56] <jerremiah> lol
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#548 [02:57] <jerremiah> this is why windows 7 is my favorite
#549 [02:57] <urielsalis> ??> m_ nvidia/optimus
#550 [02:57] <m_> again, what?
#551 [02:57] <urielsalis> ??> m_ gpu/optimus
#552 [02:57] <Absol> m_: Nvidia Optimus technology allows programs to run either on the low-powered Intel graphics, or high-powered Nvidia graphics. See this page to configure it: http://is.gd/g1tGw5
#553 [02:57] <jerremiah> absol is that for me?
#554 [02:58] <urielsalis> jerremiah, nope
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#558 [03:00] <Chromaryu> heh[
#559 [03:00] <m_> urielsalis, i dont think i have those
#560 [03:00] <jerremiah> so if a shop can downgrade to windows 8 why cant i just do that for free, or is it much more complicted than that
#561 [03:01] <urielsalis> m_, edit the profile and modify the 2G to 4G
#562 [03:01] <urielsalis> jerremiah, you risk losing data, a shop knows how not to
#563 [03:02] <jerremiah> http://www.minecraftforum.net/forums/minecraft-discussion/discussion/2229986-windows-10-compatability
#564 [03:02] <m_> urielsalis, nope still crashed
#565 [03:02] <jerremiah> this shows windows 10 is compatible
#566 [03:02] <jerremiah> ?
#567 [03:03] <Lord_Ralex> jerremiah, Minecraft works fine for Windows 10. Your computer does not
#568 [03:03] <Lord_Ralex> Your computer needs to support Windows 10 if you are going to use Windows 10 and play Minecraft.
#569 [03:03] <Lord_Ralex> And your computer does not support 10, so it won't run Minecraft on Windows 10.
#570 [03:03] <urielsalis> m_, I seriously dont know what is wrong there. you are running out of ram with 12gb!
#571 [03:04] * _TheBearMan_ [_TheBearMan_@notlogged] has quit. (Ping timeout: 204 seconds)
#572 [03:04] <Lord_Ralex> urielsalis, he's filling the heap
#573 [03:04] <Lord_Ralex> Which is only allocated 2GB
#574 [03:04] <m_> urielsalis, it is incredibly annoying
#575 [03:04] <urielsalis> Lord_Ralex, I just told him to increase it to 4GB and he still crashed
#576 [03:05] <Lord_Ralex> Memory: 1943516760 bytes (1853 MB) / 2020605952 bytes (1927 MB) up to 2020605952 bytes (1927 MB)
#577 [03:05] <Lord_Ralex> That is the latest log
#578 [03:05] <jerremiah> so why would they sell me a pc that has windows 10 but cant support it
#579 [03:05] <Lord_Ralex> That's only 2GB heap
#580 [03:05] <Lord_Ralex> jerremiah, ask the shop why they chose to scam you.
#581 [03:05] <urielsalis> m_, can you put the newest crash in paste.ubuntu.com and give me the link?
#582 [03:05] <rymate1234> jerremiah, for money
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#585 [03:06] <jerremiah> i love minecraft but i just dont have the money to downgrade right now , is there anyway i can just get a refund for minecraft
#586 [03:06] <m_> urielsalis, http://paste.ubuntu.com/15154719/
#587 [03:06] <jerremiah> i just bought it yesterday
#588 [03:06] <Lord_Ralex> m_, when are you crashing though, right when oyu start the game or when you go into a world?
#589 [03:06] <jerremiah> start the game
#590 [03:07] <Lord_Ralex> jerremiah, you are not m_.
#591 [03:07] <m_> Lord_Ralex, as soon as i click on singleplayer
#592 [03:07] <jerremiah> am i able to just get a refund :(
#593 [03:08] <Lord_Ralex> m_, just "Single Player"? Not when you are actually trying to get into a world?
#594 [03:08] <urielsalis> jerremiah, as its a technicall issue you can easily solve, most probably not
#595 [03:08] <Lord_Ralex> ??> jerremiah account/refund
#596 [03:08] <Absol> jerremiah: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#597 [03:08] <jerremiah> if i do a refund will it actually work
#598 [03:08] * CrystalMare is now known as Crystal|AFK
#599 [03:08] <jerremiah> will i really get my money back
#600 [03:08] <m_> Lord_Ralex, yeah, just singleplayer. it doesnt stay open long eonugh to show worlds
#601 [03:09] <urielsalis> jerremiah, read the link absol sent you
#602 [03:09] <Lord_Ralex> m_, hm, that's interesting
#603 [03:09] <m_> it is
#604 [03:09] <Lord_Ralex> m_, let's just do a complete backup of your worlds, it's possible there
#605 [03:10] * therealnegus [therealnegus@notlogged] has joined #minecrafthelp
#606 [03:10] <Lord_Ralex> there's a corruption somewhere
#607 [03:10] <Lord_Ralex> ??> m_ launcher/.minecraft
#608 [03:10] <jerremiah> iokay well eveyone i thank you very much for the help, goodbye
#609 [03:10] <Absol> m_: To get at Minecraft's locally stored files using the launcher, start the launcher. Press Edit Profile, then Open Game Dir.
#610 [03:10] <m_> Lord_Ralex, how can i do that?
#611 [03:10] <Lord_Ralex> m_, go to that folder, and rename the "saves" folder to "saves-backup"
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#613 [03:11] <therealnegus> hi can anyone help me i cant login to my accaunt i did try to change pasword etc but when i login to my mojang account i cant see minecrft :(
#614 [03:12] <urielsalis> therealnegus, how many times you tried before resetting your password?
#615 [03:13] <therealnegus> like 10 times when i logged in my launcher its says play demo
#616 [03:13] <therealnegus> what sould i do :(
#617 [03:14] <urielsalis> ??> therealnegus login/throttle
#618 [03:14] <Absol> therealnegus: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#619 [03:14] <Absol> therealnegus: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#620 [03:14] <urielsalis> ??> therealnegus accout/bug/demo
#621 [03:14] <urielsalis> ??> therealnegus account/bug/demo
#622 [03:14] <Absol> therealnegus: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#623 [03:16] <therealnegus> i cant see minecraft in my mojang accaount page and when i try to migrate my account it says this account already migrated (sorry for bad english)
#624 [03:16] <urielsalis> ??> therealnegus mojang/email
#625 [03:16] <Absol> therealnegus: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#626 [03:16] <Absol> therealnegus: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#627 [03:16] <urielsalis> m_, still there?
#628 [03:18] <therealnegus> ok i will try thanks
#629 [03:20] <m_> urielsalis, i am but i cant figure out how to do what Lord_Ralex suggested
#630 [03:21] <urielsalis> m_, press Win+R and type %appdata%, then press enter
#631 [03:21] <urielsalis> m_, there go to .minecraft and rename the saves folder to saves-backup
#632 [03:22] <m_> urielsalis, ok i did that
#633 [03:23] <urielsalis> m_, now try to play agian
#634 [03:24] <m_> urielsalis, I think i worked!
#635 [03:25] <urielsalis> m_, Good! try to create a new world
#636 [03:25] <m_> urielsalis, i have and it works thankyou so much!
#637 [03:25] <urielsalis> m_, Thank Lord_Ralex, not me :P
#638 [03:26] <m_> Lord_Ralex, Thankyou!!
#639 [03:28] <urielsalis> m_, if it doesnt bother you, can I get a copy of saves-backup?
#640 [03:28] <urielsalis> m_, I want to see what was causing it
#641 [03:29] <urielsalis> m_, hello?
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#647 [03:33] <King0fHorror> Why did Minecraft just randomly decide to drop all of the servers I was playing on?
#648 [03:33] <m_> urielsalis, how can I give you a copy?
#649 [03:33] <urielsalis> m_, want the fast way or the slow way? :P
#650 [03:33] <m_> easiest way?
#651 [03:34] <urielsalis> King0fHorror, probably you or somebody deleted servers.dat
#652 [03:34] * MUHAMED [MUHAMED@notlogged] has joined #minecrafthelp
#653 [03:34] <urielsalis> ??> m_ tools/teamviewer/quick-support
#654 [03:34] <Absol> m_: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#655 [03:34] <Absol> m_: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
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#657 [03:35] <King0fHorror> I know that I didn't touch my servers.dat thingee. I just booted it up and Poof they were gone.. I can't remember the ip for at least one of them either now that i think about it
#658 [03:35] <urielsalis> King0fHorror, just readd them as you want to play on them
#659 [03:36] <King0fHorror> How can i Re add them if I can't remember the IP for them?
#660 [03:36] <m_> urielsalis, im really sorry i am rubbish with computers, tools on what?
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#662 [03:36] <urielsalis> m_, just follow the instructions absol said after that
#663 [03:36] <urielsalis> King0fHorror, search for them
#664 [03:37] <m_> urielsalis, i think my dad would kill me if I downloaded anything else onto his laptop
#665 [03:37] <King0fHorror> Here's the thing.. It didn't delete all of my servers.. I still had one on there.. it just deleted the other ones, and I just checked my %appdata% for MC and the servers.dat is still there.
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#669 [03:39] <Plantermine> Everytime I try going into an online server this java.lang.nullpointerexception fix appears how do I fix it?
#670 [03:40] <m_> urielsalis, something else has happened, when I am playing multiplayer and singleplayer there is a really weird slow lag and I cant break or place anything
#671 [03:40] <King0fHorror> Plantermine, I had that pop up on me a few times. I usually just unload and reload Java and it usually works
#672 [03:41] <Plantermine> ok thank you
#673 [03:41] <Plantermine> Sorry but how do I do that
#674 [03:42] <King0fHorror> Plantermine, just go to java's website and download the latest java version and it'll take care of unloading the previous version and will load the newest.
#675 [03:43] <Plantermine> ok
#676 [03:45] <King0fHorror> urielsalis, if my server.dat file was deleted, wouldn't it have removed all of my servers? I still had one server on there, but the other 4 I was on are all gone. I know that i haven't touched that file.
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#682 [03:52] <m_> how do i get rid of a lag?
#683 [03:53] <Plantermine> King that java trick did not work for me do you have any other ways to fix it?
#684 [03:54] <King0fHorror> Plantermine, honestly, I don't. That was what alwasy fixed my issues so I never needed to figure out other alternatives. I would recommend googling it. there's bound to be some solution posted somewhere.
#685 [03:55] <Plantermine> ok
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#689 [03:59] <Insanesyco> Ok so I have an issue, say i have cobblestone and dirt and a pick axe in my hot bar and start mining cobblestone thats all good, but if i then flow my cursor over some ditt my player automatically equipts the dirt pleaseeee help this is annoying
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#692 [04:01] <urielsalis> m_, then go to your .minecraft folder again and right click saves-backup
#693 [04:02] <urielsalis> m_, then click send to, .zip
#694 [04:02] <urielsalis> ??> Plantermine launcher/crash-log
#695 [04:02] <Absol> Plantermine: We need to see your crash log, which appears after a crash.
#696 [04:02] <Absol> Plantermine: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#697 [04:02] <urielsalis> m_, press F3 and tell me how many FPS you are getting
#698 [04:02] <urielsalis> Plantermine, what antivirus you are using?
#699 [04:02] <urielsalis> King0fHorror, not needed, the minecraft launcher automatically downloads the latest one
#700 [04:02] <urielsalis> King0fHorror, no idea then, Minecraft doesnt do that on its own
#701 [04:02] <urielsalis> <urielsalis> m_, press F3 and tell me how many FPS you are getting
#702 [04:02] <urielsalis> Plantermine, what antivirus you havE?
#703 [04:02] <urielsalis> <urielsalis> Plantermine, what antivirus you havE?
#704 [04:02] <urielsalis> Plantermine, are you going to follow my instructions?
#705 [04:02] <urielsalis> Insanesyco, can you shows us a gif or a video?
#706 [04:02] <urielsalis> Plantermine, We need to see your crash log, which appears after a crash.
#707 [04:02] <urielsalis> First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#708 [04:02] <urielsalis> There, absol working again
#709 [04:03] * creeper21 [creeper21@notlogged] has joined #minecrafthelp
#710 [04:03] <Plantermine> U have mcafee
#711 [04:03] * creeper21 [creeper21@notlogged] has quit. (Client Quit)
#712 [04:03] <Plantermine> I have macafee
#713 [04:04] <urielsalis> Plantermine, Mcafee is known to cause problems login in and joining servsre
#714 [04:04] * umutcann [umutcann@notlogged] has joined #minecrafthelp
#715 [04:04] <urielsalis> ??> Plantermine av/mcafee/uninstall
#716 [04:04] <Absol> Plantermine: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#717 [04:04] <umutcann> hey
#718 [04:04] <urielsalis> hi umutcann
#719 [04:04] <umutcann> hi
#720 [04:04] <Plantermine> ok
#721 [04:04] <umutcann> java.langnullerpointer error!
#722 [04:04] <urielsalis> ??> umutcann launcher/crash-loig
#723 [04:04] <urielsalis> ??> umutcann launcher/crash-log
#724 [04:04] <Absol> umutcann: We need to see your crash log, which appears after a crash.
#725 [04:04] <Absol> umutcann: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#726 [04:05] <umutcann> wow
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#731 [04:10] <m_> my minecraft wont allow me to place or break things in singleplayer
#732 [04:10] <urielsalis> m_, are you in adventure mode?
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#735 [04:14] <umutcann> hey absol ubuntu I copy and paste Pastebin website to input error I mail now what should I do?
#736 [04:14] <urielsalis> ??> umutcann bot
#737 [04:14] <Absol> umutcann: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#738 [04:14] <urielsalis> umutcann, can you repeat that?
#739 [04:15] <umutcann> hey urielsalis ubuntu I copy and paste Pastebin website to input error I mail now what should I do?
#740 [04:12] <urielsalis> umutcann, what do you mean?
#741 [04:14] <umutcann> java.lang.NullerPointerException: group I'm trying to resolve the error
#742 [04:14] * m_ [m_@notlogged] has quit. (Quit: Web client closed)
#743 [04:15] <urielsalis> ??> umutcann launcher/crash-log
#744 [04:15] <Absol> umutcann: We need to see your crash log, which appears after a crash.
#745 [04:15] <Absol> umutcann: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#746 [04:15] <ItsTrap> Hey my account has been hacked i have some proof that it was my account
#747 [04:15] <urielsalis> ItsTrap, why you think you have been hacked?
#748 [04:16] <umutcann> absol okay Print screen wait
#749 [04:16] * therealnegus [therealnegus@notlogged] has quit. (Quit: Web client closed)
#750 [04:16] <ItsTrap> It say u cant log into it
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#752 [04:16] <urielsalis> ItsTrap, did you tried resetting the password?
#753 [04:16] <ItsTrap> yes my mojang account had the wrong password also
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#755 [04:17] <ItsTrap> i can tell you my old password and shit
#756 [04:17] <Absol> ItsTrap: Please keep it civil
#757 [04:17] <urielsalis> ??> ItsTrap account/hacked
#758 [04:17] <Absol> ItsTrap: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#759 [04:17] <Absol> ItsTrap: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#762 [04:17] <ItsTrap> Transaction ID ?
#763 [04:18] * AlexJr [AlexJr@notlogged] has quit. (Client Quit)
#764 [04:18] <ItsTrap> How do i get that
#765 [04:18] <urielsalis> ItsTrap, when you purchased minecraft?
#766 [04:18] * AlexJr_ [AlexJr_@notlogged] has quit. (Client Quit)
#767 [04:18] <ItsTrap> dude that was like 4 years ago
#768 [04:19] <urielsalis> ItsTrap, can you remember year and aprox month?
#769 [04:19] <ItsTrap> Um about 2009 2010 ?
#770 [04:19] <ItsTrap> or maybe even 2011
#771 [04:19] <umutcann> hey absol
#772 [04:19] <ItsTrap> i know all my old passwords
#773 [04:19] <ItsTrap> all my old emails for it
#774 [04:20] <urielsalis> ??> ItsTrap account/trans-id/dibs
#775 [04:20] <Absol> ItsTrap: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#776 [04:20] <Absol> ItsTrap: Contact Mojang directly stating that you paid via the DIBS system; they will provider further instructions.
#777 [04:20] <umutcann> ow
#778 [04:20] <urielsalis> ItsTrap, dont post them here. This is a public channel
#779 [04:20] <ItsTrap> ik
#780 [04:21] <ItsTrap> um let me try
#781 [04:21] <ItsTrap> dude i probs wont find it its like 4 years ago
#782 [04:21] <ItsTrap> :/
#783 [04:22] <urielsalis> ItsTrap, there it says you have to say you used Dibs when oyu email them
#784 [04:22] <urielsalis> ItsTrap, you cant find it now
#785 [04:22] <umutcann> absol I can't share a error photo
#786 [04:22] <urielsalis> ??> ItsTrap mojang/email
#787 [04:22] <Absol> ItsTrap: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#788 [04:22] <Absol> ItsTrap: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#789 [04:22] <urielsalis> umutcann, please copy the text and paste it in paste.ubuntu.com, then give us the link
#790 [04:23] <ItsTrap> Im really lost here
#791 [04:23] <umutcann> hm
#792 [04:23] <urielsalis> ItsTrap, only read the messages that start with your username
#793 [04:23] <ItsTrap> ik but you saying cant find it nw
#794 [04:24] <ItsTrap> say dibs
#795 [04:24] <ItsTrap> when i email you
#796 [04:24] <urielsalis> ItsTrap, im not mojang
#797 [04:24] <urielsalis> <@Absol> ItsTrap: Contact Mojang directly stating that you paid via the DIBS system; they will provider further instructions.
#798 [04:24] * }{}{}} [}{}{}}@notlogged] has joined #minecrafthelp
#799 [04:25] <ItsTrap> how do i contact mojang Directly
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#801 [04:25] <urielsalis> ItsTrap, with the link I gave you
#802 [04:25] <urielsalis> ??> ItsTrap mojang/email
#803 [04:25] <Absol> ItsTrap: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#804 [04:25] <Absol> ItsTrap: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#805 [04:26] <umutcann> urielsalis paste.ubuntu.co mails from sites you the name of the error
#806 [04:26] * gingerninja [gingerninja@notlogged] has joined #minecrafthelp
#807 [04:26] <urielsalis> umutcann, paste.ubuntu.com
#808 [04:26] <umutcann> yes
#809 [04:26] <umutcann> I mails error
#810 [04:26] <urielsalis> umutcann, use pastebin.com
#811 [04:26] <umutcann> okay
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#813 [04:27] <umutcann> Then what should I do urielsalis
#814 [04:28] <urielsalis> umutcann, give me the link
#815 [04:28] <umutcann> okay
#816 [04:29] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#817 [04:30] <alex_> hi guys I just bought minecraft yesterday and everything was fine until i went to launch it, it says that my graphics driver is not up to date. So I go to update my drivers and it says the are up to date, then I tought I should check online for the newest driver update and it still tells me I'm up to date check it out for yourself http://paste.ubuntu.com/15155186/
#818 [04:31] <urielsalis> alex_, one moment
#819 [04:31] <urielsalis> alex_, there are no drivers for your graphic card for Windows 10, downgrade to Windows 8.1, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#820 [04:32] <umutcann> I sent the error pastebin.co name from the site .
#821 [04:32] <alex_> how do I down grade
#822 [04:32] <umutcann> I sent the error pastebin.co name from the site . urielsalis
#823 [04:32] <urielsalis> umutcann, give me the link
#824 [04:32] <umutcann> link?
#825 [04:32] <urielsalis> ??> alex_ win/downgrade
#826 [04:32] <Absol> alex_: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#827 [04:32] <urielsalis> umutcann, where you post it
#828 [04:32] <umutcann> i post pastebin.com
#829 [04:33] <umutcann> new paste +
#830 [04:33] <urielsalis> umutcann, and give me the link
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#832 [04:34] <umutcann> How do I link an error ?
#833 [04:35] <ItsTrap> Dude
#834 [04:35] <umutcann> Minecraft copy-paste does not do
#835 [04:35] <urielsalis> ItsTrap, yes?
#836 [04:35] <urielsalis> umutcann, use translate.google.com please
#837 [04:35] <ItsTrap> there is no way or me getting my transaction ID like im loged on in minechat
#838 [04:36] <ItsTrap> just not on my pc
#839 [04:36] <umutcann> i use translate
#840 [04:36] <ItsTrap> Like i can tell you my old pass words and everthing
#841 [04:36] <urielsalis> ItsTrap, its not supposed to be in your machine
#842 [04:36] <urielsalis> ??> ItsTrap mojang/email
#843 [04:36] <Absol> ItsTrap: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#844 [04:36] <Absol> ItsTrap: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#845 [04:36] <urielsalis> ItsTrap, email them and tell them you used DIBS to pay for minecraft
#846 [04:37] <ItsTrap> But i cant find my Payment for minecraft
#847 [04:37] <ItsTrap> thats the thing
#848 [04:37] <ItsTrap> So in transaction ID i just put Dibs for payment
#849 [04:37] <umutcann> How do I share photos error?
#850 [04:39] <umutcann> :(
#851 [04:39] <umutcann> I can not play a minecraft :(
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#853 [04:40] * umutcann [umutcann@notlogged] has quit. (Quit: Web client closed)
#854 [04:40] <ItsTrap> My minecraft account was hacked and i need help filling is this format
#855 [04:40] * umutcann [umutcann@notlogged] has joined #minecrafthelp
#856 [04:40] <umutcann> wow
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#859 [04:41] <ItsTrap> Urielsalis what do i put for Transaction ID
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#861 [04:41] <urielsalis> ItsTrap, leave it blank and put that you used DIBS in the message
#862 [04:42] <ItsTrap> So just leave it blank and put in msg i used Dibs
#863 [04:43] <urielsalis> ItsTrap, yes
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#865 [04:44] * Anzhelika|Away is now known as Anzhi
#866 [04:45] <LordFranky> Is there a way to delete/change the background of the itemdescription?
#867 [04:45] <LordFranky> in a ressource pack
#868 [04:46] <urielsalis> LordFranky, I dont think so
#869 [04:46] <LordFranky> I didn't found the texture of it but I saw it in a shader pack.
#870 [04:48] * Honza [Honza@notlogged] has joined #minecrafthelp
#871 [04:48] <urielsalis> LordFranky, I know anything about resource packs, you will be better asking in the forums
#872 [04:48] <LordFranky> Ok.
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#874 [04:49] <Honza> A good day I need help with running Minecraft, specifically with java
#875 [04:49] <urielsalis> Honza, what is the issue?
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#880 [04:52] <Honza> I run Minecraft with optifine and wrote me this: Error: A JNI error has occurred, please check your installation and try again, then: A java Exception has occurred
#881 [04:52] <ThomasKroes> ik kan niet spelen op mijn pc kan je me helpen
#882 [04:52] <ThomasKroes> ???
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#884 [04:53] * yoyo [yoyo@notlogged] has quit. (Ping timeout: 204 seconds)
#885 [04:54] <Honza> urielsalis can you help me please ? With that ?
#886 [04:54] <urielsalis> ??> Honza mods
#887 [04:54] <Absol> Honza: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#888 [04:54] <Absol> Honza: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#889 [04:54] <Honza> I have no mods
#890 [04:55] <Honza> Just optifine to 1.8.8
#891 [04:55] <ItsTrap> So im on it
#892 [04:55] <ItsTrap> and it keeps kicking me of
#893 [04:55] <ItsTrap> and on ?
#894 [04:55] <urielsalis> Honza, optifine is a mod
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#896 [04:56] * Anzhi is now known as Anzhelika|Away
#897 [04:56] <Honza> But always it worked
#898 [04:56] <urielsalis> Honza, for now, give me a crash report without mods
#899 [04:56] <Honza> Shiginima Launcher: SE V1.406 (through bootstrap 1) started on windows... Current time is Feb 21, 2016 11:52:24 AM System.getProperty('os.name') == 'Windows 7' System.getProperty('os.version') == '6.1' System.getProperty('os.arch') == 'x86' System.getProperty('java.version') == '1.8.0_73' System.getProperty('java.vendor') == 'Oracle Corporation' System.getProperty('sun.arch.data.model') == '32' Refreshing local version list... Refreshing rem
#900 [04:57] <urielsalis> Honza, vanilla launcher too
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#903 [04:57] <Honza> Without mode it works
#904 [04:57] <Honza> *mod
#905 [04:57] <urielsalis> Honza, then its a problem of Optifine, not minecraft
#906 [04:58] <Maik> beim starten von minecraft kommt immer eine fehler meldung das meine gafikkarte nicht auf dem neusten stand ist aber es gibt keine updates für meine grafikkarte
#907 [04:58] <Honza> But I do not know how to solve it
#908 [04:58] <urielsalis> Honza, contact the author
#909 [04:58] <JamesBrunt21> i tried to load up minecraft just after updating to windows 10 and it said that my graphics driver is out of date. this is the link to my DxDiag http://paste.ubuntu.com/15155432/
#910 [04:59] <Honza> Oh boy
#911 [04:59] <JamesBrunt21> what
#912 [04:59] <urielsalis> JamesBrunt21, one moment
#913 [04:59] <JamesBrunt21> ok urielsalis
#914 [04:59] <Maik> beim starten von Minecraft kommt Immer eine fehler meldung das meine gafikkarte nicht Auf dem neusten Stand ist Aber Es Gibt keine Updates für meine Grafikkarte http://paste.ubuntu.com/15155408/
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#916 [05:01] <urielsalis> JamesBrunt21, there are no drivers for your graphic card for Windows 10, downgrade to Windows 8.1, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#917 [05:01] <JamesBrunt21> so basically i cant use windows 10?
#918 [05:01] <JamesBrunt21> im not on a desktop either. im using my laptop
#919 [05:03] <urielsalis> ??> JamesBrunt21 win/downgrade
#920 [05:03] <Absol> JamesBrunt21: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#921 [05:04] <JamesBrunt21> so if i downgrade back to windows 8.1 i can play minecraft again?
#922 [05:06] <urielsalis> JamesBrunt21, yes
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#930 [05:22] <Falun999> me ajudem por favor eu nao conssigo jogar porque a verssao nao ta a ir por favor corrijam este erro
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#934 [05:35] <jerremiah> HELLO
#935 [05:35] <urielsalis> hi again jerremiah
#936 [05:36] <jerremiah> hey there i had a quick question about downgrading
#937 [05:36] <urielsalis> jerremiah, go ahead
#938 [05:36] <jerremiah> if i bought windows 7 of the web could i just downgrade like that??
#939 [05:36] <jerremiah> with a product key
#940 [05:36] <urielsalis> jerremiah, no
#941 [05:36] <urielsalis> jerremiah, you can only downgrade with that method if you had another windows installation and you upgraded to Windows 10
#942 [05:36] <urielsalis> jerremiah, else is clean install
#943 [05:37] <jerremiah> thank you
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#945 [05:40] <TwentyOneRousse> hello, i upgrade to windows 10 and minecraft crash
#946 [05:40] <urielsalis> TwentyOneRousse, you have a dxdiag?
#947 [05:40] <TwentyOneRousse> yes
#948 [05:40] <TwentyOneRousse> http://paste.ubuntu.com/15155759/
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#950 [05:41] <urielsalis> TwentyOneRousse, one moment
#951 [05:42] <urielsalis> TwentyOneRousse, there are no drivers for your graphic card for Windows 10, downgrade to Windows 8.1, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#952 [05:42] <TwentyOneRousse> wait, thanks
#953 [05:44] <TwentyOneRousse> i was on seven, i don't know if i can downgrade to windows 8
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#955 [05:46] <urielsalis> ??> TwentyOneRousse win/downgrade
#956 [05:46] <Absol> TwentyOneRousse: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#957 [05:46] <urielsalis> TwentyOneRousse, 7 also works
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#959 [05:47] <Plantermine> Does anyone have any tips for fixing java.lang.nullpointerexception fix
#960 [05:48] <urielsalis> Plantermine, gonna follow instructions now?
#961 [05:48] <urielsalis> ??> Plantermine launcher/crash-log
#962 [05:48] <Absol> Plantermine: We need to see your crash log, which appears after a crash.
#963 [05:48] <Absol> Plantermine: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#964 [05:48] <Plantermine> I tried
#965 [05:49] <Plantermine> oh
#966 [05:49] <Plantermine> Ok
#967 [05:49] <TwentyOneRousse> thanks for your help
#968 [05:49] * urielsalis tips hat
#968 [05:49] * jerremiah [jerremiah@notlogged] has joined #minecrafthelp
#969 [05:50] <jerremiah> i am now very confused because i am able to play minecraft but just a different way
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#971 [05:50] <jerremiah> i went to the windows store and tried the free trial for windows 10 beta
#972 [05:50] <jerremiah> and it plays
#973 [05:50] * PVP_Wessel_B_ [PVP_Wessel_B_@notlogged] has joined #minecrafthelp
#974 [05:51] <jerremiah> if i bought that does it have multiplayer
#975 [05:51] <jerremiah> it says its hooked up with xbox
#976 [05:51] <jerremiah> very wierd
#977 [05:51] <urielsalis> jerremiah, Minecraft for Windows 10 edition is basically Minecraft PE
#978 [05:51] <jerremiah> ah thats what i thought
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#982 [05:54] <Plantermine> urielsalis do you want to see the text the it print
#983 [05:54] <urielsalis> Plantermine, give me the link
#984 [05:54] <Plantermine> https://gyazo.com/555c888e3bfae493e469e89e64c1318b
#985 [05:55] <urielsalis> Plantermine, what antivirus you have?
#986 [05:55] <Plantermine> mcafee
#987 [05:55] <urielsalis> ??> Plantermine av/mcafee/uninstall
#988 [05:55] <Absol> Plantermine: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#989 [05:55] <Plantermine> but then what antivirus do I use
#990 [05:56] <urielsalis> Plantermine, we recommend avast free
#991 [05:56] * Potatata [Potatata@notlogged] has joined #minecrafthelp
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#993 [05:56] <Plantermine> ok i'll do it
#994 [05:56] <Potatata> Hi I need help
#995 [05:56] * noblenono123 [noblenono123@notlogged] has joined #minecrafthelp
#996 [05:56] <urielsalis> Potatata, just ask
#997 [05:57] * noblenono123 [noblenono123@notlogged] has quit. (Client Quit)
#998 [05:57] <Potatata> Downloading the native launcher keeps having error
#999 [05:57] <urielsalis> Potatata, when you launch the game?
#1000 [05:57] <Potatata> yes i just downloaded minecraft
#1001 [05:57] <urielsalis> ??> Potatata paste
#1002 [05:57] <Absol> Potatata: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1005 [06:00] <Potatata> I just got minecraft earlier and the first time downloading it it game me an error saying "Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release" And so i looked it up and some people are saying to uninstall and reinstall so i did that and this time after installing, clicking on the game it says downloading
#1006 [06:01] <Potatata> The error it gives me is "Unable to update the Minecraft Native Launcher"
#1007 [06:01] * PVP_Wessel_B__ [PVP_Wessel_B__@notlogged] has joined #minecrafthelp
#1008 [06:01] * Antonio [Antonio@notlogged] has joined #minecrafthelp
#1009 [06:01] <Antonio> hello
#1010 [06:02] <urielsalis> Potatata, that one is not an error
#1011 [06:02] <Antonio> I have a problem with Minecraft
#1012 [06:02] <urielsalis> Potatata, paste everything in paste.ubuntu.com and give me the link
#1013 [06:02] <urielsalis> Antonio, just asj
#1014 [06:02] <Antonio> ok
#1015 [06:02] <Antonio> ---- Minecraft Crash Report ---- // Sorry :( Time: 21/02/16 13:02 Description: Rendering screen java.lang.NoClassDefFoundError: org/lwjgl/util/glu/GLU at bkf.b(SourceFile:327) at bkf.c(SourceFile:416) at bkf.a(SourceFile:450) at bfq.b(SourceFile:768) at net.minecraft.client.Minecraft.K(SourceFile:597) at net.minecraft.client.Minecraft.run(SourceFile:526) at java.lang.Thread.run(Unknown Source) Caused by: java.lang.ClassNotFoundException: org.lw
#1016 [06:02] * PVP_Wessel_B__ [PVP_Wessel_B__@notlogged] has quit. (Client Quit)
#1017 [06:02] <urielsalis> ??> Antonio paste
#1018 [06:02] * PVP_Wessel_B_ [PVP_Wessel_B_@notlogged] has quit. (Quit: Web client closed)
#1019 [06:02] <Absol> Antonio: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1020 [06:02] <Antonio> --- BEGIN ERROR REPORT 47c51613 -------- Full report at: C:\Users\anton\AppData\Roaming\.minecraft\crash-reports\crash-2016-02-21_13.02.16-client.txt Please show that file to Mojang, NOT just this screen! Generated 21/02/16 13:02 -- Head -- Stacktrace: at bkf.b(SourceFile:327) at bkf.c(SourceFile:416) at bkf.a(SourceFile:450) -- Screen render details -- Details: Screen name: bkf Mouse location: Scaled: (177, 130). Absolute: (709, 501) Screen siz
#1021 [06:03] <Potatata> v
#1022 [06:03] * PVP_Wessel_B_ [PVP_Wessel_B_@notlogged] has joined #minecrafthelp
#1023 [06:03] <Potatata> http://paste.ubuntu.com/15156068/
#1024 [06:03] <urielsalis> Potatata, not that... the launcher log
#1025 [06:03] <Potatata> How?
#1026 [06:04] <Antonio> I am going to show you that again
#1027 [06:04] <Antonio> Minecraft has crashed! ---------------------- Minecraft has stopped running because it encountered a problem; Rendering screen A full error report has been saved to C:\Users\anton\AppData\Roaming\.minecraft\crash-reports\crash-2016-02-21_13.02.16-client.txt - Please include a copy of that file (Not this screen!) if you report this crash to anyone; without it, they will not be able to help fix the crash :( --- BEGIN ERROR REPORT
#1028 [06:04] <urielsalis> ??> Potatata launcher/log
#1029 [06:04] <Absol> Potatata: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1030 [06:04] <Absol> Potatata: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1031 [06:04] <Antonio> ok one sec
#1032 [06:04] <urielsalis> Antonio, in paste.ubuntu.com
#1033 [06:04] <urielsalis> Antonio, only messages starting with your name are for you
#1034 [06:04] <Potatata> But i did link it? http://paste.ubuntu.com/15156078/ This is the link
#1035 [06:05] <Antonio> The link: http://paste.ubuntu.com/15156079/
#1036 [06:05] <Plantermine> uri it did not work
#1037 [06:05] <rymate1234> Potatata, that's not the launcher log
#1038 [06:05] * PVP_Wessel_B_ [PVP_Wessel_B_@notlogged] has quit. (Client Quit)
#1039 [06:05] <Potatata> How do i excess launcher log??
#1040 [06:05] * vinicius [vinicius@notlogged] has joined #minecrafthelp
#1041 [06:05] <rymate1234> read what Absol sent you
#1042 [06:06] <Antonio> but, what do I have to do??
#1043 [06:06] <urielsalis> Antonio, also paste the contents of C:\Users\anton\AppData\Roaming\.minecraft\crash-reports\crash-2016-02-21_13.02.16-client.txt
#1044 [06:06] <Potatata> i CANT excess minecraft AT ALL because the launcher update is not working
#1045 [06:06] <Potatata> I cant excess anything
#1046 [06:06] <Antonio> yes it is there
#1047 [06:07] <urielsalis> Antonio, does it happens in the latest version of minecraft?
#1048 [06:07] <Antonio> no, its in 1.5.2 and the launcher version is v12.2
#1049 [06:08] <Potatata> I cannot launch minecraft at all
#1050 [06:08] * Anzhelika|Away is now known as Anzhi
#1051 [06:08] <urielsalis> Antonio, download the latest launcher from minecraft.net/download
#1052 [06:08] <Antonio> Ok, i'll try
#1053 [06:08] * MrCosi [MrCosi@notlogged] has joined #minecrafthelp
#1054 [06:10] <Antonio> but to access the launcher, do I have to create an account on this site?
#1055 [06:10] <urielsalis> Antonio, no
#1056 [06:10] <urielsalis> Antonio, did you bought minecraft?
#1057 [06:10] <rymate1234> Antonio, you should already have an account anyway
#1058 [06:10] <Plantermine> urieslsalis
#1059 [06:10] <urielsalis> Plantermine, yes?
#1060 [06:10] <Plantermine> The thing u told me did not work
#1061 [06:10] <Antonio> No, I installed it in 2013
#1062 [06:10] <urielsalis> Antonio, buy the game or leave
#1063 [06:11] <vinicius> minecraft não pega
#1064 [06:11] <Antonio> Ok sorry
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#1066 [06:11] <urielsalis> vinicius, english please
#1067 [06:11] <Plantermine> Is there another way to fix it
#1068 [06:11] <urielsalis> Plantermine, one moment
#1069 [06:11] <Potatata> I bought the game but no one is tell me what to do..
#1070 [06:12] <Plantermine> ok
#1071 [06:12] <rymate1234> Potatata, we told you what to do
#1072 [06:12] <rymate1234> ??> Potatata launcher/log
#1073 [06:12] <Absol> Potatata: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1074 [06:12] <Absol> Potatata: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1075 [06:12] <urielsalis> Plantermine, reboot if you uninstalled mcafee
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#1077 [06:12] <Plantermine> k
#1078 [06:12] * vinicius [vinicius@notlogged] has quit. (Quit: Web client closed)
#1079 [06:13] * Plantermine [Plantermine@notlogged] has quit. (Quit: Web client closed)
#1080 [06:14] <Potatata> http://paste.ubuntu.com/15156148/
#1081 [06:14] <Potatata> this??
#1082 [06:14] <rymate1234> yes
#1083 [06:14] <urielsalis> Potatata, yes, one moment
#1084 [06:15] <urielsalis> Potatata, there is no problem according to that log
#1085 [06:12] <Potatata> But when i go to game output and press play it says
#1086 [06:12] <Potatata> vError: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#1087 [06:13] <rymate1234> can you use the same method to give us the whole game output?
#1088 [06:13] * zintis [zintis@notlogged] has joined #minecrafthelp
#1089 [06:14] <Potatata> what whole game output?
#1090 [06:15] * MeisterK [MeisterK@notlogged] has joined #minecrafthelp
#1091 [06:15] <urielsalis> ??> Potatata launcher/game-output
#1092 [06:15] <Absol> Potatata: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1093 [06:15] <MeisterK> is there any helper?
#1094 [06:15] <Absol> Potatata: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1095 [06:15] <urielsalis> MeisterK, a few
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#1097 [06:15] <MeisterK> yesterday i was asked but nobody tell me about it..
#1098 [06:16] <Potatata> http://paste.ubuntu.com/15156174/
#1099 [06:16] <Potatata> this?
#1100 [06:16] <MeisterK> When I play game the graphic driver is stop working so I can't play game My computer is ASUS GL552JX-DM120 and windows 10 I asked about the problem at ASUS and they told me asks the problem at game corporation when graphic driver stop working the computer send me massage 'intel graphic driver stop working for windows 8' and ASUS said that check the compatibility I want you send me the way that can fix it quickly
#1101 [06:17] <urielsalis> MeisterK, you have a dxdiag?
#1102 [06:17] <MeisterK> this is what i asked help center but they dont have technical support team
#1103 [06:17] <MeisterK> what is dxdiag?
#1104 [06:17] <rymate1234> ??> MeisterK win/dxdiag
#1105 [06:17] <urielsalis> ??> MeisterK win/dxiafg
#1106 [06:17] <Absol> MeisterK: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1107 [06:17] <MeisterK> win
#1108 [06:18] <MeisterK> i;m korean so i'm not good at english
#1109 [06:18] <Potatata> @Absol: hello?
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#1114 [06:21] <MeisterK> helper you asked what my graphic card is
#1115 [06:22] <MeisterK> right?
#1116 [06:22] * ftrftgty [ftrftgty@notlogged] has joined #minecrafthelp
#1117 [06:22] <chibichanman> hello
#1118 [06:22] <Automaster> I need help: how do I post on the forums
#1119 [06:22] <chibichanman> my account has been migrated and i didnt
#1120 [06:22] <chibichanman> what do i do
#1121 [06:22] <Potatata> http://paste.ubuntu.com/15156174/
#1122 [06:22] <chibichanman> i cant acces it anymor
#1123 [06:22] <chibichanman> e
#1124 [06:22] <Potatata> Hello?
#1125 [06:22] <MeisterK> my display graphic card is intel HD Graphics 4600
#1126 [06:23] <Automaster> how do I post on the fourms
#1127 [06:23] <MeisterK> rendering is GrForce GTX 950M
#1128 [06:23] <Potatata> i guess no one is going to help around here.
#1129 [06:23] <chibichanman> anyone?
#1130 [06:23] <MeisterK> window 10/intel graphics 4600 and GTX950M
#1131 [06:24] <Potatata> I dont understand why make it so complicated. making a big group chat is just messy and kinda annoying
#1132 [06:24] <chibichanman> when i sign in to my account it tells me that the account has been migrated(i didnt migrated it) pls help i dont wana pay another 20$
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#1137 [06:26] <Potatata> Seriously..
#1138 [06:26] * MeisterK [MeisterK@notlogged] has joined #minecrafthelp
#1139 [06:26] <MeisterK> is there any helper?
#1140 [06:26] <Potatata> No i guess they went off to have tea
#1141 [06:26] <MeisterK> oh
#1142 [06:27] <Potatata> this is pretty annoying
#1143 [06:27] <Potatata> Why is there no 1on1 support
#1144 [06:27] <MeisterK> i agree
#1145 [06:28] <urielsalis> Maybe because this is a volunteer run channel?
#1146 [06:28] <urielsalis> MeisterK, one moment
#1147 [06:28] <urielsalis> Potatata, one moment
#1148 [06:28] <MeisterK> i ok
#1149 [06:28] <MeisterK> ok
#1150 [06:28] <Potatata> I didn't know that.
#1151 [06:28] <MeisterK> i think about this talk
#1152 [06:29] <MeisterK> to connect on the email is much better
#1153 [06:29] <urielsalis> Potatata, post the complete game output in paste.ubuntu.com
#1154 [06:29] <urielsalis> MeisterK, Mojang has 5 bussiness days delay with emails
#1155 [06:29] <MeisterK> oh
#1156 [06:29] <MeisterK> ok
#1157 [06:29] <MeisterK> window 10/intel Graphics 4600 and GTX950M
#1158 [06:29] <urielsalis> MeisterK, I need the dxdiag
#1159 [06:29] <MeisterK> When I play game the graphic driver is stop working so I can't play game My computer is ASUS GL552JX-DM120 and windows 10 I asked about the problem at ASUS and they told me asks the problem at game corporation when graphic driver stop working the computer send me massage 'intel graphic driver stop working for windows 8' and ASUS said that check the compatibility I want you send me the way that can fix it quickly
#1160 [06:29] <Potatata> It is the complete game outfit http://paste.ubuntu.com/15156174/
#1161 [06:29] <MeisterK> what is dxding
#1162 [06:29] <Potatata> Output*
#1163 [06:29] <MeisterK> dxdiag
#1164 [06:29] <urielsalis> ??> MeisterK win/dxdiag
#1165 [06:29] <Absol> MeisterK: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1166 [06:29] <urielsalis> Potatata, thats not complete
#1167 [06:29] <MeisterK> ok
#1168 [06:29] <Potatata> Those are the only things thats on my game output
#1169 [06:30] <Potatata> why would i lie about it
#1170 [06:30] <urielsalis> Potatata, then you didnt even press launch
#1171 [06:30] <Potatata> launch as in play"?
#1172 [06:30] <Potatata> It does not launch the game like i said its not working
#1173 [06:31] <urielsalis> Potatata, try
#1174 [06:32] <MeisterK> i did sxdiag
#1175 [06:32] <MeisterK> helper i did
#1176 [06:32] <Potatata> says downloading 1.8.9 jar stuck in loading
#1177 [06:32] <urielsalis> MeisterK, then give me the link
#1178 [06:32] <MeisterK> http://paste.ubuntu.com/15156285/
#1179 [06:32] <MeisterK> maybe this
#1180 [06:32] * sammdoller [sammdoller@notlogged] has joined #minecrafthelp
#1181 [06:33] <urielsalis> MeisterK, download and install https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
#1182 [06:33] <Potatata> it just stoped blinked away and now back to the same error
#1183 [06:33] <MeisterK> ok
#1184 [06:33] <sammdoller> Hello I am Sam and i have problems with opening minecraft
#1185 [06:33] <sammdoller> when i open it i get an error
#1186 [06:33] <MeisterK> helper
#1187 [06:33] <MeisterK> exe or zip?
#1188 [06:33] <sammdoller> this is the error
#1189 [06:33] <MeisterK> is it same?
#1190 [06:34] <sammdoller> ---- Minecraft Crash Report ---- // Sorry :( Time: 21-2-16 12:27 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:244) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at o
#1191 [06:34] <urielsalis> MeisterK, exe
#1192 [06:34] <urielsalis> sammdoller, can you give me the link to your dxdiag?
#1193 [06:34] <sammdoller> euhm yes
#1194 [06:34] <sammdoller> how did you open that
#1195 [06:35] <Potatata> http://paste.ubuntu.com/15156327/
#1196 [06:35] <Potatata> If u mean this
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#1199 [06:35] <sammdoller> how can i open dxdiag?
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#1201 [06:36] <Plantermine> uRI ARE YOU STILL HERE
#1202 [06:36] <urielsalis> ??> sammdoller win/dxdiag
#1203 [06:36] <Absol> sammdoller: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1204 [06:36] <urielsalis> Potatata, nothing wrong there
#1205 [06:36] <urielsalis> Plantermine, yes
#1206 [06:36] * SkillzGamingYT [SkillzGamingYT@notlogged] has joined #minecrafthelp
#1207 [06:36] <TheLegitSausage> I submitted a support ticket 3 days ago but they haven't responded yet?
#1208 [06:36] <Plantermine> oh It still did not work :(
#1209 [06:36] <Plantermine> do you have anymore methods
#1210 [06:36] <Potatata> Then what do i do? IT Doesnt launch the game
#1211 [06:36] <Potatata> ugh .. this is frustrating..
#1212 [06:37] <SkillzGamingYT> mojang blocked my IP
#1213 [06:37] <SkillzGamingYT> i can't login
#1214 [06:37] <sammdoller> okay i opened it
#1215 [06:37] <sammdoller> i am going to send it
#1216 [06:37] <urielsalis> ??> SkillzGamingYT login/throttle
#1217 [06:37] <Absol> SkillzGamingYT: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1218 [06:37] <Absol> SkillzGamingYT: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1219 [06:37] <urielsalis> TheLegitSausage, they are in a backlo
#1220 [06:38] <urielsalis> ??> Plantermine tools/hjt
#1221 [06:38] <Absol> Plantermine: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1222 [06:38] <Absol> Plantermine: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1223 [06:38] <sammdoller> it is loading
#1224 [06:38] <sammdoller> just a minute pls
#1225 [06:38] <MeisterK> helper i have error
#1226 [06:39] <urielsalis> MeisterK, what happens?
#1227 [06:39] <MeisterK> can't install driver
#1228 [06:39] * sayfeddine [sayfeddine@notlogged] has joined #minecrafthelp
#1229 [06:39] <urielsalis> MeisterK, what does it say?
#1230 [06:39] <MeisterK> hmmm..wait
#1231 [06:39] <TheLegitSausage> So any idea when mine will be looked at?
#1232 [06:39] <SkillzGamingYT> 3 hours? wtf
#1233 [06:39] <sammdoller> ------------------ System Information ------------------ Time of this report: 2/21/2016, 12:43:40 Machine name: PC-B909 Operating System: Windows 8.1 Enterprise 32-bit (6.3, Build 9600) (9600.winblue_ltsb.160119-0600) Language: Dutch (Regional Setting: Dutch) System Manufacturer: Dell Inc. System Model: Latitude E5500 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A11 Process
#1234 [06:39] <sammdoller> here you go
#1235 [06:40] <urielsalis> sammdoller, in paste.ubuntu.com please
#1236 [06:40] <MeisterK> The operating system is not supported
#1237 [06:40] <urielsalis> TheLegitSausage, they are currently looking at 14/02/2016
#1238 [06:40] <urielsalis> MeisterK, one moment
#1239 [06:40] <MeisterK> ok
#1240 [06:40] <TheLegitSausage> Ugh ok
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#1243 [06:41] <urielsalis> MeisterK, try with https://downloadcenter.intel.com/download/25308/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
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#1246 [06:41] <sammdoller> Ubuntu Pastebin Paste from Sammdoller at Sun, 21 Feb 2016 12:42:43 +0000 Download as text 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70
#1247 [06:41] <sammdoller> damm
#1248 [06:41] <sammdoller> whait
#1249 [06:41] <MeisterK> OK
#1250 [06:41] <sammdoller> i paste it in ubuntu
#1251 [06:41] <sammdoller> and now?
#1252 [06:41] * TheStick [TheStick@notlogged] has joined #minecrafthelp
#1253 [06:42] <MeisterK> Helper Page Not Found
#1254 [06:42] <sammdoller> urielsalis?
#1255 [06:42] <sammdoller> what now
#1256 [06:42] <TheStick> I have a dxdiag: http://paste.ubuntu.com/15156378/
#1257 [06:42] <MeisterK> i can't find the page
#1258 [06:42] <TheStick> http://paste.ubuntu.com/15156378/
#1259 [06:42] <urielsalis> sammdoller, give me the link
#1260 [06:42] <TheStick> pleas help me
#1261 [06:42] <urielsalis> TheStick, one moment
#1262 [06:42] <urielsalis> MeisterK, ugh, one moment
#1263 [06:42] <MeisterK> ok
#1264 [06:43] <urielsalis> TheStick, there are no drivers for your graphic card for Windows 10, downgrade to Windows 8.1, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#1265 [06:43] <sammdoller> http://paste.ubuntu.com/15156387/
#1266 [06:43] <urielsalis> MeisterK, there are no drivers for your graphic card for Windows 10, downgrade to Windows 8.1, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#1267 [06:43] * Gustavo6046 [Gustavo6046@notlogged] has joined #minecrafthelp
#1268 [06:43] <MeisterK> oh no
#1269 [06:43] <MeisterK> ok thank you
#1270 [06:43] <urielsalis> sammdoller, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#1271 [06:43] <TheStick> I use laptop
#1272 [06:44] <sammdoller> okay thanks for helping
#1273 [06:44] <TheStick> <(")
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#1275 [06:44] <MeisterK> bye thank for your help
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#1279 [06:46] <TheStick> I don't know, last time I'm downgrade to Windows 8.1 but it doesn't work
#1280 [06:47] * Merlino_b [Merlino_b@notlogged] has joined #minecrafthelp
#1281 [06:49] <Merlino_b> hello I have a problem fixing the graphics content. I did what they said and now I have just copied an URL and I don't know what to do with it
#1282 [06:49] * cr4zy1211 [cr4zy1211@notlogged] has joined #minecrafthelp
#1283 [06:50] * RebelD [RebelD@notlogged] has joined #minecrafthelp
#1284 [06:50] <RebelD> Hi,i need help because my account is compromised...who can help me?
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#1286 [06:51] * mike_ [mike_@notlogged] has joined #minecrafthelp
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#1290 [06:52] <mike_> just purchesed monecraft on new laptop.. it will not down load. say curruption ?
#1291 [06:52] * Creedes [Creedes@notlogged] has joined #minecrafthelp
#1292 [06:53] <mike_> have got icon short cut but will not work . down load unsucessful
#1293 [06:53] <mike_> why will they not just give money back ?
#1294 [06:54] <mike_> but put all us think fucks on hear to talk over their million pound issues
#1295 [06:54] <Absol> mike_: Please keep it civil
#1296 [06:55] <mike_> well help then....
#1297 [06:55] <mike_> twat
#1298 [06:55] * Absol kicked mike_ from #minecrafthelp (Reason: ike_ :Keep it civilized, you are just a human)
#1299 [06:57] * mike_ [mike_@notlogged] has joined #minecrafthelp
#1300 [06:58] <mike_> million pound business will not even help you personally... keep us all talking to each other..save their money
#1301 [06:58] <urielsalis> ??> mike_ info/volunteer
#1302 [06:58] <Absol> mike_: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#1303 [06:58] * kjmjjj [kjmjjj@notlogged] has joined #minecrafthelp
#1304 [06:58] <urielsalis> mike_, what is your issue?
#1305 [06:58] <urielsalis> RebelD, what is your issue?
#1306 [06:59] <mike_> have attempted to down load minecraft loads. sayscurruption.. new laptop
#1307 [06:59] <Creedes> hello, can one of you help me. I have a problem with the my drivers, they do not want to update DxDiag says this: http://paste.ubuntu.com/15156564/
#1308 [06:59] <Creedes> hello, can one of you help me. I have a problem with the my drivers, they do not want to update DxDiag says this: http://paste.ubuntu.com/15156564/
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#1310 [07:00] * svartivit [svartivit@notlogged] has joined #minecrafthelp
#1311 [07:00] <urielsalis> ??> mike_ launcher/crash-log
#1312 [07:00] <svartivit> anyone know how i can contact mojang?
#1313 [07:00] <Absol> mike_: We need to see your crash log, which appears after a crash.
#1314 [07:00] * Panting [Panting@notlogged] has joined #minecrafthelp
#1315 [07:00] <Absol> mike_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1316 [07:00] <urielsalis> Creedes, one moment
#1317 [07:01] <urielsalis> svartivit, for?
#1318 [07:01] <svartivit> Someone confiscated my account by changing the email and i cant dispute the recent change (it just say "invalid token." )
#1319 [07:01] <urielsalis> Creedes, download and isntall https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1320 [07:01] * ungetostet [ungetostet@notlogged] has joined #minecrafthelp
#1321 [07:01] <urielsalis> ??> svartivit mojang/email
#1322 [07:01] <Absol> svartivit: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1323 [07:01] <Absol> svartivit: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1324 [07:02] <RebelD> My friend left minecraft so he gaved me his account to keep playing,i changed the email,the password but it's compromised,i can't play with it,it doesn't recognise my accoutnas a bought one.
#1325 [07:02] <RebelD> sorry for bad english,i'm not from U.S/England
#1326 [07:02] <urielsalis> ??> RebelD mojang/email
#1327 [07:02] <Absol> RebelD: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1328 [07:02] <Absol> RebelD: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1329 [07:02] <urielsalis> RebelD, me neither :P
#1330 [07:02] <mike_> Hi there. it was not a crash just a failure to upload. click download to windows and it will not work . just says there has been a curruption
#1331 [07:02] * darsao12 [darsao12@notlogged] has joined #minecrafthelp
#1332 [07:03] <RebelD> rebeldindustries@gmail.com is the mail where i had the account....the mojang account works but minecraft doesn't recognise it as a bought one
#1333 [07:03] <urielsalis> mike_, copy any text you have from the launcher to paste.ubuntu.com and give me the link please
#1334 [07:03] <urielsalis> RebelD, Im not Mojang, I dont have accoutn info
#1335 [07:03] <urielsalis> ??> RebelD mojang/email
#1336 [07:03] <Absol> RebelD: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1337 [07:03] <Absol> RebelD: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1338 [07:03] <RebelD> I emailed them,they send me here..
#1339 [07:03] <RebelD> it's so annoying!
#1340 [07:03] <mike_> ok thank you.. will have to retry down load to get full message
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#1342 [07:04] <Panting> It takes very long for my minecraft to load, and when I finnaly manages to create a new world I cant destroy any blocks or anything, does anyone know what my problem may be?
#1343 [07:04] * mike_ [mike_@notlogged] has quit. (Quit: Web client closed)
#1344 [07:04] <Minecraft_Girl> can someone help i cant log in i tried resetting my password and it still wont work
#1345 [07:04] <urielsalis> RebelD, email them again
#1346 [07:04] <urielsalis> ??> Minecraft_Girl login/throttle
#1347 [07:04] <Absol> Minecraft_Girl: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1348 [07:04] <Absol> Minecraft_Girl: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1349 [07:04] <RebelD> they'll just hate me then :D
#1350 [07:05] <urielsalis> Panting, you are in survival?
#1351 [07:05] <Minecraft_Girl> k
#1352 [07:05] <Panting> Yes
#1353 [07:05] * lionspirit32 [lionspirit32@notlogged] has joined #minecrafthelp
#1354 [07:05] <RebelD> panting,maybe you use adventure mode..
#1355 [07:05] <urielsalis> Panting, Mainting the Right mouse button pressed for a little while while looking at dirt
#1356 [07:06] <Creedes> That should be the crash report: http://paste.ubuntu.com/15156658/
#1357 [07:06] <Panting> Okay, I will try that, thanks for your help
#1358 [07:07] <lionspirit32> is there any way to find out what email is attached to a mojang account? i havent had pc in quite a while and i came back and it says my accounts been migrated and i dont recall migrating it
#1359 [07:07] <urielsalis> Creedes, I already told you what to do
#1360 [07:07] <urielsalis> <urielsalis> Creedes, download and isntall https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1361 [07:07] * kingmiran [kingmiran@notlogged] has joined #minecrafthelp
#1362 [07:08] <kingmiran> hey, mine minecraft didnt work
#1363 [07:08] * svartivit [svartivit@notlogged] has quit. (Quit: Web client closed)
#1364 [07:08] <kingmiran> http://paste.ubuntu.com/15156674/
#1365 [07:08] <urielsalis> kingmiran, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#1366 [07:09] <Creedes> Ok, urielsalis. iam going to do that
#1367 [07:10] <kingmiran> why isnt it useable at windows 10\
#1368 [07:10] * ungetostet [ungetostet@notlogged] has quit. (Quit: Web client closed)
#1369 [07:11] <urielsalis> kingmiran, there are no drivers for your graphic card
#1370 [07:11] * RebelD [RebelD@notlogged] has quit. (Ping timeout: 204 seconds)
#1371 [07:11] <lionspirit32> vis there any way to find out what email is attached to a mojang account? i havent had pc in quite a while and i came back and it says my accounts been migrated and i dont recall migrating it
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#1373 [07:14] <Minecraft_Girl> add me to your realm somebody
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#1379 [07:13] <Plantermine> uri it still did not work
#1380 [07:13] <Plantermine> any more methods
#1381 [07:13] <Plantermine> ?
#1382 [07:14] <mike_> hi. Have attempted to download minecraft to new laptop, purchased and download. but uable to start mcraft environment. possibly created by a corruption... have uninstalled etc and retried down load but this is the same error message
#1383 [07:14] <urielsalis> Plantermine, you didnt sent meyour htj report
#1384 [07:14] <urielsalis> ?? Plantermine Plantermine
#1385 [07:14] <urielsalis> mike_, still waiting for your log
#1386 [07:14] <urielsalis> ??> Plantermine tools/hjt
#1387 [07:14] <Absol> Plantermine: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1388 [07:14] <Absol> Plantermine: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1389 [07:15] <mike_> hi its there now
#1390 [07:15] <Plantermine> oh
#1391 [07:15] <mike_> just abouve yours
#1392 [07:16] * Minecraft_Girl [Minecraft_Girl@notlogged] has quit. (Quit: Web client closed)
#1393 [07:20] <mike_> hi did you see it its message saying unable to start mcraft runtime environment. caused by a corruption
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#1397 [07:27] <mike_> Hi Uriel.. did you get anywhere with thinking about why Id have a runtime environment issue ??? where are you from anyway ?
#1398 [07:28] <Andrio> mike_, we still haven't seen a link to your report.
#1399 [07:28] <Andrio> Or log.
#1400 [07:29] <mike_> hi.. ok how do i link it to here safely ? and when you say log .. do you mean what it says ?
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#1402 [07:30] <Andrio> I'm guessing he meant the NativeLog.txt file in wherever you installed the Minecraft launcher
#1403 [07:31] <Andrio> ??> mike_ paste
#1404 [07:31] * Creedes [Creedes@notlogged] has joined #minecrafthelp
#1405 [07:31] <Absol> mike_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1414 [07:42] * feuerflitzerlp61 [feuerflitzerlp61@notlogged] has joined #minecrafthelp
#1415 [07:43] <feuerflitzerlp61> can you help me
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#1418 [07:44] <feuerflitzerlp61> can anywere me help
#1419 [07:47] * xfabi10 [xfabi10@notlogged] has joined #minecrafthelp
#1420 [07:49] <Andrio> ??> feuerflitzerlp61 ask
#1421 [07:49] <Absol> feuerflitzerlp61: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1422 [07:49] <Absol> feuerflitzerlp61: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1423 [07:51] * frymaster [frymaster@notlogged] has quit. (Quit: I'm doing science and I'm still alive)
#1424 [07:52] <Andrio> ??> feuerflitzerlp61 scold/PM
#1425 [07:52] <Absol> feuerflitzerlp61: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1426 [07:53] * leox [leox@notlogged] has joined #minecrafthelp
#1427 [07:53] * PJakubPL [PJakubPL@notlogged] has joined #minecrafthelp
#1428 [07:53] <feuerflitzerlp61> but can t not play full version on Pc
#1429 [07:53] * leox [leox@notlogged] has quit. (Client Quit)
#1430 [07:53] <feuerflitzerlp61> please help
#1431 [07:54] <feuerflitzerlp61> what can i do
#1432 [07:54] <Andrio> Did you choose a username?
#1433 [07:54] * PJakubPL [PJakubPL@notlogged] has quit. (Client Quit)
#1434 [07:54] * xfabi10 [xfabi10@notlogged] has quit. (Quit: Web client closed)
#1435 [07:55] <feuerflitzerlp61> yes
#1436 [07:56] <feuerflitzerlp61> which website can I download the game
#1437 [07:56] <Andrio> What is it?
#1438 [07:56] * frymaster [frymaster@notlogged] has joined #minecrafthelp
#1439 [07:56] <feuerflitzerlp61> for pc
#1440 [07:56] <Andrio> http://minecraft.net/download
#1441 [07:56] <feuerflitzerlp61> which it
#1442 [07:58] <Andrio> Minecraft.msi
#1443 [08:00] <feuerflitzerlp61> i try it
#1444 [08:00] <Andrio> What did you try downloading before...?
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#1448 [08:01] <asd> hello... when i wanna start my minecraft it says that i hyave to upgrade my drivers and their is a button for fix the problem but evry time i wanna fix it
#1449 [08:02] <asd> it send me too this site so i cant do anything whit that too
#1450 [08:03] <Andrio> ??> asd win/DXDiag
#1451 [08:03] <Absol> asd: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1452 [08:04] <asd> yeah already did all of those things but it didnt help
#1453 [08:04] <asd> and i already upduted my drivers but that wont help too
#1454 [08:05] * pelego [pelego@notlogged] has joined #minecrafthelp
#1455 [08:06] <asd> so what do i have too do
#1456 [08:06] <Andrio> May I see the link to your DXDiag report?
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#1458 [08:06] <feuerflitzerlp61> i install the game and can only play demo Minecraft Launcher 1.6.5.
#1459 [08:07] <feuerflitzerlp61> cant play
#1460 [08:07] * giorgi [giorgi@notlogged] has joined #minecrafthelp
#1461 [08:07] <Andrio> feuerflitzerlp61, what's your Minecraft username?
#1462 [08:07] <giorgi> giorgi
#1463 [08:07] <feuerflitzerlp61> feuerflitzerlp61
#1464 [08:08] <giorgi> okay and i cant log in
#1465 [08:08] <feuerflitzerlp61> profile hamza005
#1466 [08:08] <giorgi> do you have skype
#1467 [08:08] <feuerflitzerlp61> i show
#1468 [08:08] <giorgi> what
#1469 [08:08] <Andrio> giorgi, what for?
#1470 [08:09] <feuerflitzerlp61> no skype
#1471 [08:09] <giorgi> okay plz tell me your account to log in ill do everything
#1472 [08:09] <Andrio> feuerflitzerlp61, that doesn't seem to be registered... is that what it says on your Mojang account page?
#1473 [08:09] <giorgi> no
#1474 [08:10] <Andrio> I'd hope not, as you aren't feuerflitzerlp61...
#1475 [08:10] <giorgi> no iam not
#1476 [08:10] <Andrio> giorgi, what happens when you try to log in?
#1477 [08:10] <giorgi> nothing
#1478 [08:10] <giorgi> it says
#1479 [08:11] <giorgi> game crashed
#1480 [08:11] <giorgi> do you have skype
#1481 [08:11] <Andrio> So you managed to log in?
#1482 [08:11] <Andrio> ??> giorgi launcher/crash-log
#1483 [08:11] <Absol> giorgi: We need to see your crash log, which appears after a crash.
#1484 [08:11] <Absol> giorgi: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1485 [08:11] <Andrio> Yes, I do have Skype.
#1486 [08:11] <giorgi> whats the name
#1487 [08:12] <giorgi> whats the name
#1488 [08:13] <giorgi> whats your name on skype?
#1489 [08:13] <Andrio> I'd rather not say.
#1490 [08:13] <giorgi> why
#1491 [08:13] <giorgi> plz
#1492 [08:13] <giorgi> plz
#1493 [08:13] <giorgi> plz
#1494 [08:14] <Andrio> Because that's personal.
#1495 [08:14] <giorgi> just i want to talk to you 1 minute
#1496 [08:14] <Andrio> You are.
#1497 [08:14] <giorgi> no on skype ill share my screen and ill show you whats wrong with my minecraft
#1498 [08:15] <Andrio> We prefer TeamViewer.
#1499 [08:15] <giorgi> :[
#1500 [08:15] * urielsalis offers himself as a tribute for Teamviewer
#1500 [08:12] <Andrio> (o_o)
#1501 [08:12] <giorgi> what
#1502 [08:13] * urielsalis volunteers as tribute for Teamviewer*
#1502 [08:13] <giorgi> um hey
#1503 [08:13] <Andrio> I'm still waiting for your crash report
#1504 [08:14] <giorgi> oh
#1505 [08:15] <giorgi> ---- Minecraft Crash Report ---- // Don't be sad. I'll do better next time, I promise! Time: 2/21/16 6:06 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Dis
#1506 [08:15] <Andrio> ??> giorgi paste
#1507 [08:15] <Absol> giorgi: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1508 [08:16] <giorgi> i did
#1509 [08:16] <giorgi> ---- Minecraft Crash Report ---- // Don't be sad. I'll do better next time, I promise! Time: 2/21/16 6:06 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Dis
#1510 [08:16] <giorgi> here
#1511 [08:16] <urielsalis> ??> giorgi win/dxdiag
#1512 [08:16] <Absol> giorgi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1513 [08:16] <giorgi> thx
#1514 [08:17] * giorgi_ [giorgi_@notlogged] has joined #minecrafthelp
#1515 [08:18] <giorgi_> hey
#1516 [08:18] * gree555 [gree555@notlogged] has joined #minecrafthelp
#1517 [08:18] <giorgi_> hey
#1518 [08:18] * gree555 [gree555@notlogged] has quit. (Client Quit)
#1519 [08:19] <Andrio> Hey
#1520 [08:20] <giorgi_> you again
#1521 [08:25] * Assasin_red [Assasin_red@notlogged] has joined #minecrafthelp
#1522 [08:27] <Assasin_red> Hi , i changed my password alot of times and always when i try logging in , it dont recon my accont , it says something is wrong , but i am putting the right email and password
#1523 [08:29] <Andrio> 'something'?
#1524 [08:29] <Andrio> You might be locked out for failing to log in too many times; wait 15 minutes and then try again.
#1525 [08:30] <Assasin_red> ok
#1526 [08:30] <feuerflitzerlp61> what funktion has the prepayid kart!!
#1527 [08:30] <feuerflitzerlp61> my money not come back
#1528 [08:30] <feuerflitzerlp61> nothing has doit
#1529 [08:32] * Riley [Riley@notlogged] has joined #minecrafthelp
#1530 [08:32] <Andrio> feuerflitzerlp61, can you go to your Mojang account page?
#1531 [08:32] <Andrio> https://account.mojang.com/me
#1532 [08:32] * GOEJF [GOEJF@notlogged] has joined #minecrafthelp
#1533 [08:34] <Riley> When I push the play button it opens the splashscreen then goes straight to a crash report. I have uninstalled and re-installed with no fix
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#1535 [08:34] * feuerflitzerlp61 [feuerflitzerlp61@notlogged] has quit. (Quit: Web client closed)
#1536 [08:35] <Andrio> ??> Riley launcher/crash-log
#1537 [08:35] <Absol> Riley: We need to see your crash log, which appears after a crash.
#1538 [08:35] <Absol> Riley: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1539 [08:36] * _Agent_Green [_Agent_Green@notlogged] has quit. (Client Quit)
#1540 [08:37] <Riley> http://paste.ubuntu.com/15157858/
#1541 [08:38] <Andrio> Riley, your resource pack is too big; remove it.
#1542 [08:38] <Riley> How do you remove that
#1543 [08:38] <Andrio> ??> Riley win/.minecraft
#1544 [08:38] <Absol> Riley: To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type %AppData%\.minecraft and click OK.
#1545 [08:40] <Riley> OK. Just removed
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#1548 [08:41] <Riley> Thanks all
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#1550 [08:41] * juan_ [juan_@notlogged] has joined #minecrafthelp
#1551 [08:42] <giorgi_> hey
#1552 [08:42] * juan_ [juan_@notlogged] has quit. (Client Quit)
#1553 [08:42] * ERERCZ [ERERCZ@notlogged] has joined #minecrafthelp
#1554 [08:42] <giorgi_> hey
#1555 [08:42] <giorgi_> hey
#1556 [08:43] <giorgi_> hey
#1557 [08:43] <giorgi_> hey
#1558 [08:43] <giorgi_> hey
#1559 [08:43] <giorgi_> hey
#1560 [08:43] * Absol kicked giorgi_ from #minecrafthelp (Reason: iorgi_ :Stop spamming)
#1561 [08:43] <urielsalis> giorgi_, what happens?
#1562 [08:43] * ERERCZ [ERERCZ@notlogged] has quit. (Client Quit)
#1563 [08:43] <Andrio> That
#1564 [08:43] * giorgi [giorgi@notlogged] has joined #minecrafthelp
#1565 [08:43] <giorgi> hey
#1566 [08:44] <urielsalis> giorgi_, what happens?
#1567 [08:44] <giorgi> do you have skype
#1568 [08:44] <urielsalis> giorgi, we dont help with skype. Next question?
#1569 [08:44] <giorgi> okay my minecraft says that its crashed
#1570 [08:45] <urielsalis> ??> giorgi launcher/crash-log
#1571 [08:45] <Absol> giorgi: We need to see your crash log, which appears after a crash.
#1572 [08:45] <Absol> giorgi: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1573 [08:46] <giorgi> ---- Minecraft Crash Report ---- // Daisy, daisy... Time: 2/21/16 6:22 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306)
#1574 [08:46] * kusanagi_ [kusanagi_@notlogged] has joined #minecrafthelp
#1575 [08:46] <urielsalis> ??> giorgi win/dxdiag
#1576 [08:46] <Absol> giorgi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1577 [08:46] * jcseyklpedro [jcseyklpedro@notlogged] has joined #minecrafthelp
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#1579 [08:48] * candygirl [candygirl@notlogged] has joined #minecrafthelp
#1580 [08:49] <candygirl> hello
#1581 [08:49] <urielsalis> hi candygirl
#1582 [08:49] <Mazda> Hello, I have a question on Minecraft Accounts. What's the possibility of having an account taken from my acess and I don't receive an email about the password being changed?
#1583 [08:49] <candygirl> καταλαβενει κανεις τι λεω;;
#1584 [08:49] <urielsalis> Mazda, pretty unlikely
#1585 [08:50] <urielsalis> Mazda, go to minecraft.net/retrievename and put your email
#1586 [08:50] * Assasin_red [Assasin_red@notlogged] has quit. (Quit: Web client closed)
#1587 [08:50] <urielsalis> Mazda, tell me if you receive a email
#1588 [08:50] * candygirl [candygirl@notlogged] has quit. (Client Quit)
#1589 [08:50] * kusanagi_ [kusanagi_@notlogged] has quit. (Ping timeout: 207 seconds)
#1590 [08:50] <Mazda> It's actually my friends Uriel, see the problem is I handed it down to him but I never had a TID or such.
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#1592 [08:51] <Mazda> And lately he tells me he lost access, no emails about passwords or security changes. So I'm worried someone else TID'd the account?
#1593 [08:52] <urielsalis> Mazda, can you tell him/her to come here?
#1594 [08:52] <Mazda> Sure will do.
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#1600 [08:59] <giorgi> hey
#1601 [08:59] <giorgi> hey
#1602 [08:59] * music [music@notlogged] has quit. (Quit: Web client closed)
#1603 [08:59] <DarkSanicWarrior> hey
#1604 [08:59] * Dymexus [Dymexus@notlogged] has joined #minecrafthelp
#1605 [08:59] <giorgi> do you have skype
#1606 [08:59] <DarkSanicWarrior> me
#1607 [08:59] <giorgi> ya
#1608 [08:59] <DarkSanicWarrior> yes
#1609 [08:59] <DarkSanicWarrior> why
#1610 [08:59] <giorgi> whats your name ill add you
#1611 [09:00] <urielsalis> hi DarkSanicWarrior
#1612 [09:00] <urielsalis> giorgi, stop with skypie
#1613 [09:00] <urielsalis> giorgi, stop with skype
#1614 [09:00] <DarkSanicWarrior> hello
#1615 [09:00] <Dymexus> Hello,can someone help me?I need an Admin or a support for help,where can i find someone?
#1616 [09:00] * ASL1014 [ASL1014@notlogged] has joined #minecrafthelp
#1617 [09:00] <urielsalis> Dymexus, we are all volunteers
#1618 [09:00] <DarkSanicWarrior> I need some help
#1619 [09:00] * Viktor_HD [Viktor_HD@notlogged] has joined #minecrafthelp
#1620 [09:00] <DarkSanicWarrior> fixing my minecraft
#1621 [09:01] * Viktor_HD [Viktor_HD@notlogged] has quit. (Client Quit)
#1622 [09:01] <ASL1014> I accidentally reedemed my minecraft windows 10 beta code to the wrong account can i change the account it is on or am i stuck
#1623 [09:01] <urielsalis> DarkSanicWarrior, what is the issue?
#1624 [09:01] <urielsalis> ASL1014, contact Xbox support
#1625 [09:01] <ASL1014> but its pc
#1626 [09:01] <DarkSanicWarrior> Basically My minecraft will get up to loading a world then just crashes for no reason
#1627 [09:01] <Dymexus> I´ve a problem,i know my login Datas but can´t log into my Account... and i don´t know what i should do now
#1628 [09:02] <urielsalis> ASL1014, is the Windows 10 edition, thats made by the xbox team
#1629 [09:02] <ASL1014> ok thank you
#1630 [09:02] <urielsalis> ??> Dymexus login/throttle
#1631 [09:02] <Absol> Dymexus: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1632 [09:02] <Absol> Dymexus: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1633 [09:02] <DarkSanicWarrior> Basically My minecraft will get up to loading a world then just crashes for no reason
#1634 [09:02] <DarkSanicWarrior> Could you help me
#1635 [09:03] * music [music@notlogged] has joined #minecrafthelp
#1636 [09:03] <urielsalis> ??> DarkSanicWarrior launcher/crash-log
#1637 [09:03] <Absol> DarkSanicWarrior: We need to see your crash log, which appears after a crash.
#1638 [09:03] <Absol> DarkSanicWarrior: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1639 [09:03] <DarkSanicWarrior> Time: 21/02/16 15:00 Description: Starting integrated server java.lang.ExceptionInInitializerError at net.minecraft.server.MinecraftServer.<init>(SourceFile:120) at bsx.<init>(SourceFile:38) at bao.a(SourceFile:1610) at bdb.a(SourceFile:202) at bdw.a(SourceFile:172) at bdb.a(SourceFile:301) at bdw.k(SourceFile:232) at bdw.p(SourceFile:211) at bao.p(SourceFile:1328) at bao.ak(SourceFile:774) at b
#1640 [09:03] <Dymexus> I can´t reset password because i get no e-mail...
#1641 [09:03] <music> I have recently updated to windows 10 and minecraft wont work any ideas on how to make it work?
#1642 [09:03] <urielsalis> Dymexus, go to minecraft.net/retrievename and check if youreceive a email
#1643 [09:03] <urielsalis> music, can you give me your dxdiag?
#1644 [09:04] <music> give me a second
#1645 [09:04] <DarkSanicWarrior> galStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:61) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoopGroup.java:61) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoopGroup.java:52) at nc.
#1646 [09:04] <urielsalis> DarkSanicWarrior, in paste.ubuntu.com please
#1647 [09:04] <music> http://paste.ubuntu.com/15158380/
#1648 [09:04] <DarkSanicWarrior> kk
#1649 [09:05] <urielsalis> music, one moment
#1650 [09:05] <music> ok
#1651 [09:05] <DarkSanicWarrior> http://pastebin.com/PVruaKXW
#1652 [09:06] * BeatBee [BeatBee@notlogged] has joined #minecrafthelp
#1653 [09:06] <Dymexus> Yes there I was,but i get no e-mail. I tried to make a new account with the e-mail adress but i cant do that because the e-mail adress is used in one Account.So what can i do? I get no mail but there exist my account
#1654 [09:06] * Kicksave [Kicksave@notlogged] has joined #minecrafthelp
#1655 [09:06] <urielsalis> DarkSanicWarrior, what antivirus you use?
#1656 [09:07] <urielsalis> music, sorry but intel page seems to be down, can you return tomorrow?
#1657 [09:07] <music> yes i can
#1658 [09:07] <music> thanks for trying to help
#1659 [09:07] * urielsalis tips hat
#1659 [09:07] * leonardosuper100 [leonardosuper100@notlogged] has joined #minecrafthelp
#1660 [09:07] <urielsalis> ??> Dymexus accoutn/mojang
#1661 [09:07] * music [music@notlogged] has quit. (Client Quit)
#1662 [09:07] * Mazda [Mazda@notlogged] has quit. (Ping timeout: 204 seconds)
#1663 [09:07] <urielsalis> ??> Dymexus mojang/email
#1664 [09:07] <Absol> Dymexus: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1665 [09:07] <Absol> Dymexus: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1666 [09:08] * leonardosuper100 [leonardosuper100@notlogged] has quit. (Client Quit)
#1667 [09:08] * Kicksave [Kicksave@notlogged] has quit. (Client Quit)
#1668 [09:08] * lionspirit32 [lionspirit32@notlogged] has quit. (Quit: Web client closed)
#1669 [09:08] <DarkSanicWarrior> http://pastebin.com/PVruaKXW
#1670 [09:08] * Kicksave [Kicksave@notlogged] has joined #minecrafthelp
#1671 [09:08] <urielsalis> <urielsalis> DarkSanicWarrior, what antivirus you use?
#1672 [09:08] * BeatBee [BeatBee@notlogged] has quit. (Client Quit)
#1673 [09:09] * Acidjib [Acidjib@notlogged] has joined #minecrafthelp
#1674 [09:09] <DarkSanicWarrior> Windows Firewall, MalwareBytes Anti-Malware and Windows Defender
#1675 [09:09] <urielsalis> ??> DarkSanicWarrior tools/hjt
#1676 [09:09] <Absol> DarkSanicWarrior: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1677 [09:09] <Absol> DarkSanicWarrior: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1678 [09:09] <Kicksave> I need help upgrading graphic drivers to support minecraft
#1679 [09:09] <DarkSanicWarrior> ok
#1680 [09:10] <Kicksave> can you help
#1681 [09:10] <urielsalis> Kicksave, can you give me your dxdiag?
#1682 [09:10] <Kicksave> not sure how to do that
#1683 [09:10] <urielsalis> Kicksave, just give me the link
#1684 [09:10] * matheus [matheus@notlogged] has joined #minecrafthelp
#1685 [09:11] * matheus [matheus@notlogged] has quit. (Client Quit)
#1686 [09:12] <Dymexus> I go on this site https://account.mojang.com/resetpassword/request i dont get an e-mail when i write my e-mail adress in.But my e-mail adress is used
#1687 [09:12] * umut_dead [umut_dead@notlogged] has joined #minecrafthelp
#1688 [09:12] * matheus [matheus@notlogged] has joined #minecrafthelp
#1689 [09:12] <urielsalis> ??> Dymexus mojang/email
#1690 [09:12] <Absol> Dymexus: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1691 [09:12] <Absol> Dymexus: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1692 [09:12] <Kicksave> DxDiag 10.00.10586.000
#1693 [09:13] <ASL1014> I redeemed the minecraft windows 10 beta code to the wrong Microsoft account. Can i reverse it?
#1694 [09:13] <urielsalis> ASL1014, I already told you what to do
#1695 [09:13] <urielsalis> ??> Kicksave win/dxdiag
#1696 [09:13] <Absol> Kicksave: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1697 [09:15] * Lirithay [Lirithay@notlogged] has joined #minecrafthelp
#1698 [09:15] <DarkSanicWarrior> http://paste.ubuntu.com/15158601/
#1699 [09:15] * matheus [matheus@notlogged] has quit. (Client Quit)
#1700 [09:12] <Lirithay> Hi there I got a Problem with Biomes O Plenty. When I'm putting seedlings lets say for a cherry tree, it always grows as a normal tree
#1701 [09:13] <Lirithay> any ideas how to change that
#1702 [09:13] * Noureddine [Noureddine@notlogged] has joined #minecrafthelp
#1703 [09:13] <Noureddine> hello ?
#1704 [09:14] * Dymexus [Dymexus@notlogged] has quit. (Quit: Web client closed)
#1705 [09:14] <Lirithay> hello!
#1706 [09:15] <Noureddine> ihave problem in minecraft for the servers
#1707 [09:15] <DarkSanicWarrior> http://paste.ubuntu.com/15158601/
#1708 [09:16] * Lirithay [Lirithay@notlogged] has quit. (Client Quit)
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#1710 [09:17] * DJ_ROMA [DJ_ROMA@notlogged] has quit. (Client Quit)
#1711 [09:17] * MohameD4Gamer [MohameD4Gamer@notlogged] has joined #minecrafthelp
#1712 [09:17] <DarkSanicWarrior> http://paste.ubuntu.com/15158601/
#1713 [09:18] <Noureddine> guys that web site not working
#1714 [09:18] <Noureddine> the problem is
#1715 [09:18] <Noureddine> java.net.connectexception connection timed out no further information
#1716 [09:19] <urielsalis> DarkSanicWarrior, uninstall mcafee
#1717 [09:19] * david [david@notlogged] has joined #minecrafthelp
#1718 [09:19] <DarkSanicWarrior> ok
#1719 [09:19] <urielsalis> ??> DarkSanicWarrior av/mcafee/uninstall
#1720 [09:19] <Absol> DarkSanicWarrior: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1721 [09:19] <urielsalis> Noureddine, what antivirus you have?
#1722 [09:19] <Noureddine> kaspersky
#1723 [09:20] <Noureddine> are you the admin
#1724 [09:20] <Noureddine> ?
#1725 [09:20] <Noureddine> urielsalis
#1726 [09:21] <urielsalis> ??> Noureddine info/volunteer
#1727 [09:21] <Absol> Noureddine: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#1728 [09:21] * Aero_ [Aero_@notlogged] has joined #minecrafthelp
#1729 [09:21] * david [david@notlogged] has quit. (Client Quit)
#1730 [09:22] <Noureddine> my problem in minecraft
#1731 [09:22] <Noureddine> for the server
#1732 [09:23] <Noureddine> MohameD4Gamer is know the problem
#1733 [09:23] <Noureddine> it's my friend
#1734 [09:23] * umut_dead [umut_dead@notlogged] has quit. (Quit: Web client closed)
#1735 [09:23] <DarkSanicWarrior> Does Macfee block minecraft or somethign then
#1736 [09:23] * urielsalis_ [urielsalis_@notlogged] has joined #minecrafthelp
#1737 [09:23] <urielsalis> DarkSanicWarrior, yes
#1738 [09:23] <DarkSanicWarrior> plus didnt even know it was installed
#1739 [09:24] <DarkSanicWarrior> didnt install it anyway
#1740 [09:24] <Noureddine> urielsalis: info
#1741 [09:24] <urielsalis> O23 - Service: Intel Security True Key (TrueKey) - McAfee Inc. - C:\Program Files\TrueKey\McAfee.TrueKey.Service.exe
#1742 [09:24] <urielsalis> O23 - Service: Intel Security True Key Scheduler (TrueKeyScheduler) - McAfee Inc. - C:\Program Files\TrueKey\McTkSchedulerService.exe
#1743 [09:24] <DarkSanicWarrior> thanks
#1744 [09:25] <Aero_> Im trying to load up a client, but it goes to start, the launcher closes as usual to start up the client, but then a box pops up saying, "A Java Exception has occured" / "http://prntscr.com/a64x1g" <-- Screenshot of the box!!! Does anyone know anything that could help?
#1745 [09:28] * Jademalo [Jademalo@notlogged] has quit. (Quit: Leaving)
#1746 [09:28] * GordexGG [GordexGG@notlogged] has joined #minecrafthelp
#1747 [09:29] <DarkSanicWarrior> Right, I have gotten rid of Macfee now but when i start up any version it crashes when loading a world and says to make sure that firewas isnt blocking minecraft but it isnt
#1748 [09:29] * MohameD4Gamer [MohameD4Gamer@notlogged] has quit. (Quit: Web client closed)
#1749 [09:30] * nonamiro123 [nonamiro123@notlogged] has joined #minecrafthelp
#1750 [09:31] * GordexGG [GordexGG@notlogged] has quit. (Client Quit)
#1751 [09:32] * nonamiro123 [nonamiro123@notlogged] has quit. (Client Quit)
#1752 [09:33] <Aero_> Im trying to load up a client, but it goes to start, the launcher closes as usual to start up the client, but then a box pops up saying, "A Java Exception has occured" / "http://prntscr.com/a64x1g" <-- Screenshot of the box!!! Does anyone know anything that could help?
#1753 [09:33] * jaeleeeeen [jaeleeeeen@notlogged] has joined #minecrafthelp
#1754 [09:33] <jaeleeeeen> help me
#1755 [09:33] <jaeleeeeen> i need help
#1756 [09:33] <urielsalis> jaeleeeeen, with?
#1757 [09:33] <urielsalis> DarkSanicWarrior, reboot
#1758 [09:33] <jaeleeeeen> i cant log into minecraft
#1759 [09:33] * Noureddine [Noureddine@notlogged] has quit. (Quit: Web client closed)
#1760 [09:33] <urielsalis> jefe, did you resetted your password?
#1761 [09:34] <jaeleeeeen> yes
#1762 [09:34] <urielsalis> ??> jaeleeeeen login/throttle
#1763 [09:34] <Absol> jaeleeeeen: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1764 [09:34] <Absol> jaeleeeeen: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1765 [09:34] <jaeleeeeen> i cant log into anything
#1766 [09:34] <DarkSanicWarrior> kk
#1767 [09:35] <jaeleeeeen> thats not the problem tho, i logged in once and it still didnt work
#1768 [09:36] <jaeleeeeen> i dont get something that says i have been locked out?
#1769 [09:37] * jaeleeeeen [jaeleeeeen@notlogged] has quit. (Client Quit)
#1770 [09:37] * Jaelyn [Jaelyn@notlogged] has joined #minecrafthelp
#1771 [09:37] <Jaelyn> i need help logging into my account? i cant get into it for some reason..
#1772 [09:38] * DarkSanicWarrior [DarkSanicWarrior@notlogged] has quit. (Ping timeout: 204 seconds)
#1773 [09:40] * Jaelyn [Jaelyn@notlogged] has quit. (Client Quit)
#1774 [09:41] * peedoff [peedoff@notlogged] has joined #minecrafthelp
#1775 [09:42] * tiggyfav [tiggyfav@notlogged] has joined #minecrafthelp
#1776 [09:42] <tiggyfav> i cant login to anything my i reset my password 4 times and i still cant
#1777 [09:43] <peedoff> hello, could someone help me i can not log into the game, it says username or password is incorrect. i have reloaded client changed my password through forgotten link and i have typed my name in correctly
#1778 [09:43] * Light_Dragons [Light_Dragons@notlogged] has joined #minecrafthelp
#1779 [09:43] * brooky1010 [brooky1010@notlogged] has joined #minecrafthelp
#1780 [09:43] <Andrio> tiggyfav and peedoff, you might be locked out for failing to log in too many times; wait 15 minutes and then try again.
#1781 [09:44] <Light_Dragons> Andrio: no
#1782 [09:44] <Light_Dragons> it not 15 min
#1783 [09:44] <tiggyfav> its says my password or username/email is wrong but its not
#1784 [09:44] <Andrio> How do you know?
#1785 [09:44] <Light_Dragons> the automatic lock is 3 hour
#1786 [09:44] <brooky1010> Hello, I'm brooky1010 and I need help with my Minecraft. When I start recording with fraps it gives me an error: EXCEPTION_ACCESS_VIOLATION. Can someone help me?
#1787 [09:44] <Light_Dragons> ??> Andrio login/throttle
#1788 [09:44] <Absol> Andrio: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1789 [09:44] <Absol> Andrio: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1790 [09:45] <peedoff> I've reset my login
#1791 [09:45] <Andrio> Light_Dragons, it's been admitted there's no evidence for that.
#1792 [09:45] <peedoff> this is riduclous
#1793 [09:45] <tiggyfav> i have reset my password i know it
#1794 [09:45] <Light_Dragons> tiggy how many times did you try logging in
#1795 [09:45] <Andrio> 15 minutes is ridiculous?
#1796 [09:45] <tiggyfav> Also i cant login to any account
#1797 [09:45] <peedoff> 3hrs is riduclous
#1798 [09:46] <Light_Dragons> actually andrio its 3 hours and i know it myself becausse i was waiting 1 hour not trying to login yesterday and still could not
#1799 [09:46] <Light_Dragons> which means its not 15 minutes lol
#1800 [09:46] <Andrio> Mm
#1801 [09:46] <tiggyfav> this is what mojang keeps telling me but its wrong Error! Unknown e-mail address or password.
#1802 [09:46] <peedoff> same here
#1803 [09:46] * meshal543 [meshal543@notlogged] has joined #minecrafthelp
#1804 [09:46] <Andrio> That's how the lockout works.
#1805 [09:46] <Light_Dragons> tiggyfav: how many times did you try to log in
#1806 [09:47] <tiggyfav> a lot
#1807 [09:47] <tiggyfav> like 10
#1808 [09:47] <tiggyfav> plus
#1809 [09:47] <Light_Dragons> ummm
#1810 [09:47] <tiggyfav> i cant login to my friends account
#1811 [09:47] <Light_Dragons> ??> tiggyfav login/throttle
#1812 [09:47] <Absol> tiggyfav: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1813 [09:47] <Absol> tiggyfav: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1814 [09:47] <Light_Dragons> just do not login anymore
#1815 [09:47] <Light_Dragons> for like 3+ hours
#1816 [09:47] <Light_Dragons> and then after that
#1817 [09:47] <Light_Dragons> reset pass
#1818 [09:47] <Light_Dragons> and try again
#1819 [09:48] <Light_Dragons> if it still does not work then urielsalis will have to help you with that.
#1820 [09:48] <peedoff> thats not good enough
#1821 [09:48] <Light_Dragons> peedoff: what do you mean??
#1822 [09:48] <peedoff> i want to play the game i bought the game
#1823 [09:48] <peedoff> i own the game
#1824 [09:48] <Light_Dragons> peedoff:
#1825 [09:49] <peedoff> where do i ring to get this sorted out
#1826 [09:49] <Light_Dragons> ??> peedoff login/throttle
#1827 [09:49] <Absol> peedoff: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1828 [09:49] <Absol> peedoff: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1829 [09:49] <GreyVulpine> peedoff - Nobody. That's how it's going to go. You're going to wait, reset your password after waiting, then log in
#1830 [09:49] * brooky1010 [brooky1010@notlogged] has quit. (Quit: Web client closed)
#1831 [09:49] <peedoff> just keep repeating the same stuff 3hrs is ridiculous
#1832 [09:49] <tiggyfav> peedoff
#1833 [09:49] <GreyVulpine> And you keeping this up isn't going to get you into your account any faster
#1834 [09:49] <Light_Dragons> THE LOCKOUT CAN NOT BE OVERRIDDEN!
#1835 [09:49] <GreyVulpine> Easy there Light_Dragons
#1836 [09:49] <tiggyfav> THIS IS BULL
#1837 [09:49] <tiggyfav> bye
#1838 [09:49] <GreyVulpine> !k tiggyfav
#1839 [09:49] * GreyBot kicked tiggyfav from #minecrafthelp (Reason: iggyfav :<Kicks:1489>)
#1840 [09:49] <Andrio> Again, I don't think it's actually three hours.
#1841 [09:50] <GreyVulpine> It's not, but it's a length of time
#1842 [09:50] <Light_Dragons> ya
#1843 [09:50] <Light_Dragons> and not 15 min
#1844 [09:50] <peedoff> 3hrs though?
#1845 [09:50] <peedoff> that is stopped beyond belief
#1846 [09:50] <Light_Dragons> peedoff: just wait like 1 hour 30 min
#1847 [09:50] <Light_Dragons> t
#1848 [09:51] <peedoff> really so which is it 15 90 or 180 minutes?
#1849 [09:51] <Light_Dragons> definitely over 1 hour
#1850 [09:51] * vagner [vagner@notlogged] has joined #minecrafthelp
#1851 [09:51] <Andrio> We don't know.
#1852 [09:51] <peedoff> lol you know f all
#1853 [09:51] <Light_Dragons> 15 min i think mojang would never do that
#1854 [09:51] <GreyVulpine> !k peedoff
#1855 [09:51] * GreyBot kicked peedoff from #minecrafthelp (Reason: eedoff :<Kicks:1490>)
#1856 [09:51] <GreyVulpine> Let's be done with that
#1857 [09:51] <Light_Dragons> ya.
#1858 [09:52] * vagner [vagner@notlogged] has quit. (Client Quit)
#1859 [09:52] <Light_Dragons> If anyone has any problems just talk to me,GreyVulpine or Andrio
#1860 [09:52] * vagner [vagner@notlogged] has joined #minecrafthelp
#1861 [09:52] <Light_Dragons> im gonna be in /away
#1862 [09:53] <Andrio> (x_x)
#1863 [09:53] * mogi [mogi@notlogged] has joined #minecrafthelp
#1864 [09:53] <Light_Dragons> lol 1.9 is hype out of skype ~Prestonplays
#1865 [09:53] <mogi> can someone please help me in this
#1866 [09:53] <mogi> ??
#1867 [09:53] <Light_Dragons> mogi whats the prob
#1868 [09:54] <mogi> Error: Could not find or load main class info.mineshafter.GameStarter
#1869 [09:54] * vagner [vagner@notlogged] has quit. (Client Quit)
#1870 [09:54] <mogi> this is the problem
#1871 [09:54] <Light_Dragons> hmm
#1872 [09:54] * jomberiini [jomberiini@notlogged] has joined #minecrafthelp
#1873 [09:54] <Light_Dragons> mogi when did that happen
#1874 [09:54] <jomberiini> i died in my friends server and the respawn nd menu buttons arnt functional at all
#1875 [09:54] <mogi> when i started minecraft now
#1876 [09:54] <Light_Dragons> jomberiini: that is a bug
#1877 [09:54] <Andrio> mogi, go buy the game and use the official launcher then
#1878 [09:55] <jomberiini> nevermind fied
#1879 [09:55] <Andrio> We don't support pirates.
#1880 [09:55] <Light_Dragons> ya
#1881 [09:55] <Light_Dragons> jomberiini: restart mc
#1882 [09:55] <mogi> :l
#1883 [09:55] <Light_Dragons> it happens certain times
#1884 [09:55] <mogi> :/
#1885 [09:55] <GreyVulpine> !k mogi
#1886 [09:55] * GreyBot kicked mogi from #minecrafthelp (Reason: ogi :<Kicks:1491>)
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#1891 [09:58] * XeroxFreak [XeroxFreak@notlogged] has joined #minecrafthelp
#1892 [09:58] <XeroxFreak> wenn ich auf mein 1.7.9 server stürtzt das spiel ab
#1893 [09:59] * ridrigo_BR [ridrigo_BR@notlogged] has joined #minecrafthelp
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#1898 [10:01] * Liam_ [Liam_@notlogged] has joined #minecrafthelp
#1899 [10:02] <TorrentialCrafter> Does anyone here know how to fix the JaJava.lang.nullpointerexception error
#1900 [10:02] * Liam_ [Liam_@notlogged] has quit. (Client Quit)
#1901 [10:03] <TorrentialCrafter> Is that only happenin to me
#1902 [10:03] <Aero_> Im trying to load up a client, but it goes to start, the launcher closes as usual to start up the client, but then a box pops up saying, "A Java Exception has occured" / "http://prntscr.com/a64x1g" <-- Screenshot of the box!!! Does anyone know anything that could help?
#1903 [10:04] * XeroxFreak [XeroxFreak@notlogged] has quit. (Quit: Web client closed)
#1904 [10:05] * diveboy [diveboy@notlogged] has joined #minecrafthelp
#1905 [10:06] <CubeTheThird> TorrentialCrafter, when do you get this message?
#1906 [10:07] <CubeTheThird> Aero_, one moment
#1907 [10:07] * nicolas [nicolas@notlogged] has joined #minecrafthelp
#1908 [10:07] <TorrentialCrafter> when I try join a multiplayer server
#1909 [10:07] <CubeTheThird> ??> Aero_ launcher/game-output
#1910 [10:07] <Absol> Aero_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1911 [10:07] <Absol> Aero_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1912 [10:07] <CubeTheThird> TorrentialCrafter, what anti-virus and firewall software do you have?
#1913 [10:07] <TorrentialCrafter> I got avast
#1914 [10:07] <CubeTheThird> TorrentialCrafter, avast free?
#1915 [10:07] <TorrentialCrafter> ye
#1916 [10:07] <CubeTheThird> TorrentialCrafter, does singleplayer work?
#1917 [10:07] * diveboy [diveboy@notlogged] has quit. (Client Quit)
#1918 [10:07] <TorrentialCrafter> yep
#1919 [10:07] * nicolas [nicolas@notlogged] has quit. (Client Quit)
#1920 [10:07] <CubeTheThird> TorrentialCrafter, hmm ok. Try uninstalling avast, reboot your computer, then reinstall it
#1921 [10:08] <TorrentialCrafter> k
#1922 [10:11] * Jimmy4635 [Jimmy4635@notlogged] has joined #minecrafthelp
#1923 [10:12] <Jimmy4635> my minecraft is not working what should i do
#1924 [10:12] <CubeTheThird> Jimmy4635, what happens?
#1925 [10:14] <Jimmy4635> it said something about pixels were not good for windows 10
#1926 [10:14] <CubeTheThird> Jimmy4635, do you have a dxdiag report?
#1927 [10:15] <Jimmy4635> yes
#1928 [10:15] <CubeTheThird> Jimmy4635, give a URL to it here
#1929 [10:13] * Derf300z [Derf300z@notlogged] has joined #minecrafthelp
#1930 [10:13] <Jimmy4635> http://paste.ubuntu.com/
#1931 [10:14] * chsasha1995 [chsasha1995@notlogged] has joined #minecrafthelp
#1932 [10:14] <CubeTheThird> Jimmy4635, you have to submit it with the 'paste!' button first
#1933 [10:14] * Derf300z [Derf300z@notlogged] has quit. (Client Quit)
#1934 [10:14] <Light_Dragons> Jimmy4635: there are no drives for the graphic card for windows 10
#1935 [10:14] * Derf300z [Derf300z@notlogged] has joined #minecrafthelp
#1936 [10:14] <Light_Dragons> you will have to downgrade to windows 8.1
#1937 [10:14] <Chromaryu> Light_Dragons:
#1938 [10:15] <Chromaryu> Can you say that without seeing dxdiag?
#1939 [10:15] <Jimmy4635> how do i downgrade
#1940 [10:16] * Taylormurphy86254 [Taylormurphy86254@notlogged] has joined #minecrafthelp
#1941 [10:16] <CubeTheThird> Jimmy4635, please submit your report on the website, then give the link to it here
#1942 [10:16] <Jimmy4635> ------------------ System Information ------------------ Time of this report: 2/21/2016, 11:02:36 Machine name: ALE Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.151029-1700) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Pavilion g6 Notebook PC BIOS: F.2
#1943 [10:17] <CubeTheThird> Jimmy4635, paste it onto http://paste.ubuntu.com and give the URL here.
#1944 [10:17] * Taylormurphy86254_ [Taylormurphy86254_@notlogged] has joined #minecrafthelp
#1945 [10:19] <Jimmy4635> http://paste.ubuntu.com/15159628/
#1946 [10:20] <CubeTheThird> Jimmy4635, one moment
#1947 [10:22] <CubeTheThird> Jimmy4635, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#1948 [10:22] * sebasjmint [sebasjmint@notlogged] has joined #minecrafthelp
#1949 [10:22] * HiTivPL [HiTivPL@notlogged] has joined #minecrafthelp
#1950 [10:22] <CubeTheThird> Jimmy4635, you don't need to downgrade
#1951 [10:22] * Taylormurphy86254 [Taylormurphy86254@notlogged] has quit. (Ping timeout: 204 seconds)
#1952 [10:22] <Jimmy4635> ok
#1953 [10:22] * TorrentialCrafter [TorrentialCrafter@notlogged] has joined #minecrafthelp
#1954 [10:22] * sebasjmint [sebasjmint@notlogged] has quit. (Client Quit)
#1955 [10:23] <HiTivPL> can somebody help me? i ant update my drivers and my mincrat will not let me play
#1956 [10:23] <CubeTheThird> HiTivPL, do you have a dxdiag report?
#1957 [10:23] <HiTivPL> yes
#1958 [10:23] <CubeTheThird> HiTivPL, give a URL to it here
#1959 [10:23] <HiTivPL> do you want me to paste it here?
#1960 [10:23] <HiTivPL> http://paste.ubuntu.com/15159913/
#1961 [10:23] <TorrentialCrafter> Cube it still does not work
#1962 [10:24] <CubeTheThird> TorrentialCrafter, does this happen with a specific server, or any?
#1963 [10:24] <Taylormurphy86254_> I am playing the mine craft PlayStation 4 edition, when I am creating a world I tick the online button, I then press the create world button and it pops up saying that I am not connected to the PlayStation network and crashes and I am not able to do anything apart from close the game and start it up and try again but it keeps Doing the same thing, any help would be great
#1964 [10:24] <TorrentialCrafter> any
#1965 [10:25] <CubeTheThird> ??> TorrentialCrafter tools/hjt
#1966 [10:25] <Absol> TorrentialCrafter: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1967 [10:25] <Absol> TorrentialCrafter: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1968 [10:25] <CubeTheThird> Taylormurphy86254_, you'll have to look on the minecraft forums, or report a bug to the bug tracker about it
#1969 [10:25] <CubeTheThird> HiTivPL, one moment
#1970 [10:26] <giorgi> oh 5 moments
#1971 [10:26] * nwaaf321 [nwaaf321@notlogged] has joined #minecrafthelp
#1972 [10:26] <HiTivPL> ok i will wait :D
#1973 [10:27] <CubeTheThird> HiTivPL, ok download and install http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_15.16.4.2008_W7x86_A.zip?acerid=635676223929004241&Step1=DESKTOP&Step2=ASPIRE&Step3=ASPIRE%20M3910&OS=712&LC=en&BC=ACER&SC=PA_4
#1974 [10:27] <CubeTheThird> giorgi, do you need something?
#1975 [10:27] <HiTivPL> i am downloading it now :)
#1976 [10:28] * Taylormurphy86254_ [Taylormurphy86254_@notlogged] has quit. (Ping timeout: 204 seconds)
#1977 [10:28] <giorgi> yes
#1978 [10:28] * maro [maro@notlogged] has joined #minecrafthelp
#1979 [10:29] <giorgi> mari mgoni qartvelia
#1980 [10:29] <giorgi> maro igivea rogorc qartulad
#1981 [10:29] <GreyVulpine> !k giorgi
#1982 [10:29] * GreyBot kicked giorgi from #minecrafthelp (Reason: iorgi :<Kicks:1492>)
#1983 [10:29] <maro> o.O
#1984 [10:29] * giorgi [giorgi@notlogged] has joined #minecrafthelp
#1985 [10:29] <giorgi> what the what
#1986 [10:29] <giorgi> somebody kicked me out
#1987 [10:29] * Mr_EaEr [Mr_EaEr@notlogged] has joined #minecrafthelp
#1988 [10:30] <CubeTheThird> giorgi, if you need something, then say what the problem is
#1989 [10:30] <giorgi> hey
#1990 [10:30] <maro> this was just a dream giorgi
#1991 [10:30] <giorgi> maro qartveli xar?
#1992 [10:30] <giorgi> maro qartveli xar?
#1993 [10:31] * Mr_EaEr [Mr_EaEr@notlogged] has left #minecrafthelp
#1994 [10:31] <HiTivPL> i will have to restart my pc i will come back adn tell you what happened
#1995 [10:31] <CubeTheThird> HiTivPL, go ahead
#1996 [10:32] <Jimmy4635> do i click run
#1997 [10:32] <giorgi> um...
#1998 [10:32] * deividcreativo [deividcreativo@notlogged] has joined #minecrafthelp
#1999 [10:32] <GreyVulpine> giorgi - Something we can help you with?
#2000 [10:32] <giorgi> yes
#2001 [10:32] <CubeTheThird> Jimmy4635, that's right
#2002 [10:32] <GreyVulpine> giorgi - How can we help you?
#2003 [10:32] <giorgi> my minecraft says that its crashed
#2004 [10:32] <GreyVulpine> giorgi - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2005 [10:32] <deividcreativo> amigo ya paso las tres horas haora que hago
#2006 [10:33] <CubeTheThird> deividcreativo, we only speak English here
#2007 [10:33] * nwaaf321 [nwaaf321@notlogged] has quit. (Ping timeout: 204 seconds)
#2008 [10:33] * TorrentialCrafter [TorrentialCrafter@notlogged] has quit. (Ping timeout: 204 seconds)
#2009 [10:35] <deividcreativo> ok
#2010 [10:35] <deividcreativo> Friend and step three hours I do haora
#2011 [10:35] * HiTivPL [HiTivPL@notlogged] has quit. (Ping timeout: 204 seconds)
#2012 [10:36] <urielsalis> deividcreativo, reset your password and try again
#2013 [10:36] * johan [johan@notlogged] has joined #minecrafthelp
#2014 [10:36] <deividcreativo> ok como lo hago
#2015 [10:36] <johan> hi i need to créate a pe account
#2016 [10:37] <urielsalis> deividcreativo, account.mojang.com/reset
#2017 [10:37] * Lelit [Lelit@notlogged] has joined #minecrafthelp
#2018 [10:37] <urielsalis> deividcreativo, account.mojang.com/password
#2019 [10:37] <CubeTheThird> johan, not sure what you mean by a 'pe account'
#2020 [10:38] <Lelit> my minecraft does not work
#2021 [10:38] <CubeTheThird> Lelit, what does it do?
#2022 [10:38] <johan> i want a minecraft pocket edition account t
#2023 [10:38] <Lelit> nothing
#2024 [10:38] <deividcreativo> no me funciona
#2025 [10:39] <CubeTheThird> Lelit, so you double-click on the installer and nothing happens?
#2026 [10:39] <Lelit> i klick on it an than come a problemmessage
#2027 [10:39] <CubeTheThird> johan, never heard of that. Do you mean a Mojang account?
#2028 [10:39] <CubeTheThird> Lelit, what problem does it say?
#2029 [10:39] <johan> all of my friends have an account on the ipad
#2030 [10:40] * HiTivPL [HiTivPL@notlogged] has joined #minecrafthelp
#2031 [10:40] <deividcreativo> ya cambie mi contraseña haora que hago
#2032 [10:40] <Lelit> i klick on play an than comes anything that i do not understand
#2033 [10:40] <CubeTheThird> Lelit, copy the text onto http://paste.ubuntu.com and give the URL here.
#2034 [10:41] <HiTivPL> im back
#2035 [10:42] <HiTivPL> i was able to open up th game
#2036 [10:42] <HiTivPL> but everything ahs a black background
#2037 [10:42] * tiggyfav [tiggyfav@notlogged] has joined #minecrafthelp
#2038 [10:42] <tiggyfav> I cant login to my mincrafr account?!?!?!? can u plz help me?!?!?!
#2039 [10:43] * biged [biged@notlogged] has joined #minecrafthelp
#2040 [10:43] <CubeTheThird> tiggyfav, what happens when you try?
#2041 [10:43] <tiggyfav> just says wrong email or password
#2042 [10:43] <Lelit> http://paste.ubuntu.com/15160426/
#2043 [10:43] <deividcreativo> and changes the password I do haora
#2044 [10:43] <CubeTheThird> HiTivPL, can you get a screenshot of this?
#2045 [10:43] <HiTivPL> yes
#2046 [10:43] <CubeTheThird> tiggyfav, have you tried resetting it?
#2047 [10:43] <johan> i need to donload free original minecraft
#2048 [10:44] <CubeTheThird> Lelit, one moment
#2049 [10:44] <GreyVulpine> johan - No such thing as free minecraft.
#2050 [10:44] <Lelit> ok
#2051 [10:44] <CubeTheThird> johan, minecraft is not free. The demo is free
#2052 [10:44] <tiggyfav> yes i have reset it and i cant login to anything i cant even log on to my friends account
#2053 [10:45] <johan> i need an account to play online in mi ipad
#2054 [10:45] <biged> I'm having the same issue logging in, changed password too.
#2055 [10:45] <GreyVulpine> johan - You can purchase the Minecraft PE version on your ipad through the Apple App store
#2056 [10:45] <Aero_> Im trying to load up a client, but it goes to start, the launcher closes as usual to start up the client, but then a box pops up saying, "A Java Exception has occured" / "http://prntscr.com/a64x1g" <-- Screenshot of the box!!! Does anyone know anything that could help?
#2057 [10:45] <CubeTheThird> biged, what issues exactly?
#2058 [10:45] <GreyVulpine> johan - Through that, you can download the minecraft pe app, and play as you wish
#2059 [10:45] * tiggyfav [tiggyfav@notlogged] has quit. (Client Quit)
#2060 [10:45] <johan> no an account to play online
#2061 [10:45] <deividcreativo> urielsalis haora que ya cambie la contraseña que hago
#2062 [10:45] <CubeTheThird> ??> Aero_ launcher/game-output
#2063 [10:46] <Absol> Aero_: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2064 [10:46] <GreyVulpine> johan - That app will allow you to play online
#2065 [10:46] <Absol> Aero_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2066 [10:46] <HiTivPL> http://screenshot.sh/m1NvXA9htywbR
#2067 [10:46] <CubeTheThird> Aero_, follow the instructions Absol gave you
#2068 [10:46] <CubeTheThird> johan, in the game's video settings, turn off mipmapping
#2069 [10:46] <biged> I try to log in but it says somethng like "oop, wrong username or password"
#2070 [10:46] <CubeTheThird> oops wrong person
#2071 [10:46] <CubeTheThird> HiTivPL, in the game's video settings, turn off mipmapping
#2072 [10:46] * AnaGabiuks2002 [AnaGabiuks2002@notlogged] has joined #minecrafthelp
#2073 [10:46] <CubeTheThird> ??> biged login/throttle
#2074 [10:47] <Absol> biged: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2075 [10:47] <Absol> biged: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2076 [10:47] * Jimmy4635 [Jimmy4635@notlogged] has quit. (Ping timeout: 204 seconds)
#2077 [10:47] <biged> ok, thanks
#2078 [10:47] * biged [biged@notlogged] has quit. (Client Quit)
#2079 [10:48] * prefix171 [prefix171@notlogged] has joined #minecrafthelp
#2080 [10:48] <HiTivPL> http://screenshot.sh/m3AHrf7aeJciX if its this it didnt help
#2081 [10:48] <AnaGabiuks2002> they dont let me play minecraft
#2082 [10:48] <prefix171> guys can you help me
#2083 [10:49] <AnaGabiuks2002> they are saying that i nned to fix dixag
#2084 [10:49] * johan [johan@notlogged] has quit. (Ping timeout: 204 seconds)
#2085 [10:49] <prefix171> Guys can you help me with thius: lwjgl.dll: %1 is not a valid Win32 application
#2086 [10:49] <Lelit> what now? :/
#2087 [10:49] <Aero_> Exception in thread "main" java.lang.UnsupportedClassVersionError: net/minecraft/client/main/Main : Unsupported major.minor version 52.0 at java.lang.ClassLoader.defineClass1(Native Method) at java.lang.ClassLoader.defineClass(Unknown Source) at java.security.SecureClassLoader.defineClass(Unknown Source) at java.net.URLClassLoader.defineClass(Unknown Source) at java.net.URLClassLoader.access$100(Unknown Source) at java.net.URLClas
#2088 [10:49] <Aero_> Thats my game output
#2089 [10:50] * Charlie4004 [Charlie4004@notlogged] has joined #minecrafthelp
#2090 [10:50] <prefix171> lwjgl.dll: %1 is not a valid Win32 application
#2091 [10:50] <prefix171> does anyone know ahowe to fix it
#2092 [10:50] <Lelit> nop
#2093 [10:50] * ahmed [ahmed@notlogged] has joined #minecrafthelp
#2094 [10:50] <ahmed> i cant log in in my account
#2095 [10:50] <Charlie4004> İ want to be an animal on minecraft pe İ can't seem to find the mod on app store
#2096 [10:51] <Charlie4004> Please help
#2097 [10:51] <ahmed> it always says wrong email or password
#2098 [10:51] <GreyVulpine> Charlie4004 - Sorry, we don't help wtih mods here
#2099 [10:51] <Lelit> i can loggin but i cant open it
#2100 [10:51] <GreyVulpine> ahmed - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2101 [10:51] * DankNessProvides [DankNessProvides@notlogged] has joined #minecrafthelp
#2102 [10:51] <ahmed> i just tried 1 try
#2103 [10:51] <Charlie4004> Where can İ sek help for moda
#2104 [10:51] <Aero_> Absol, here it is, http://paste.ubuntu.com/15160606/
#2105 [10:51] <GreyVulpine> Charlie4004 - Try the forums
#2106 [10:52] <prefix171> Guys lwjgl.dll: %1 is not a valid Win32 application,how to fix it?
#2107 [10:52] <DankNessProvides> Anybody know a fix for the error java.lang.
#2108 [10:52] <DankNessProvides> Anybody know a fix for the error java.lang.NullPointerException: group?
#2109 [10:52] <Lelit> anyone here who really helps or just people who wants help??
#2110 [10:52] <Charlie4004> Thanks
#2111 [10:52] <HiTivPL> it didint help cube
#2112 [10:52] <HiTivPL> it didint help cube
#2113 [10:52] * Charlie4004 [Charlie4004@notlogged] has left #minecrafthelp
#2114 [10:52] <prefix171> anybody knows how to help with Guys lwjgl.dll: %1 is not a valid Win32 application,how to fix it?
#2115 [10:52] <ahmed> it always says wrong email or password
#2116 [10:52] <ahmed> i just tried 1 try
#2117 [10:52] <GreyVulpine> Aero_ - Sorry, we don't help with hacked clients here. If you wish to play the game, buy it.
#2118 [10:53] <GreyVulpine> ahmed - Either way, wait 3 hours, reset your password, then try minecraft again
#2119 [10:53] <Lelit> @cubethethird ,where are you??
#2120 [10:53] <GreyVulpine> Cubethethird has left.
#2121 [10:53] <ahmed> i want to play minecraft please !!
#2122 [10:53] <prefix171> Guuuuuuys ffsss
#2123 [10:53] <prefix171> Guys lwjgl.dll: %1 is not a valid Win32 application,how to fix it?
#2124 [10:53] <GreyVulpine> ahmed - Then wait 3 hours, reset your password, then try minecrwaft
#2125 [10:54] <deividcreativo> ya cambie mi contraseña haora que hago
#2126 [10:54] <ahmed> i just got my built pc and now i cant play minecraft
#2127 [10:54] <prefix171> stfu grey
#2128 [10:54] <Aero_> I have bought the game... I have an account, but I find it better with little things like making it always light so you can see, and always running instead of having to click twice
#2129 [10:54] <GreyVulpine> prefix171 - Away you go then
#2130 [10:54] <GreyVulpine> !k prefix171
#2131 [10:54] * GreyBot kicked prefix171 from #minecrafthelp (Reason: refix171 :<Kicks:1493>)
#2132 [10:54] <GreyVulpine> Aero_ - That's nice.
#2133 [10:54] * prefix171 [prefix171@notlogged] has joined #minecrafthelp
#2134 [10:54] <GreyVulpine> Aero_ - We still don't help with hacked clients here
#2135 [10:54] <ahmed> Aero_: i can help
#2136 [10:55] <Aero_> Please do ahmed
#2137 [10:55] <Lelit> ok
#2138 [10:55] <deividcreativo> ayuda por favor
#2139 [10:55] <prefix171> Guys,anyone ?
#2140 [10:55] <prefix171> Guys lwjgl.dll: %1 is not a valid Win32 application,how to fix it?
#2141 [10:55] <GreyVulpine> !kb prefix171
#2142 [10:55] * GreyBot kicked prefix171 from #minecrafthelp (Reason: refix171 :<Kicks:1494>)
#2143 [10:55] <ahmed> Aero_: what hacked client you use ?
#2144 [10:55] * matu [matu@notlogged] has joined #minecrafthelp
#2145 [10:55] <Aero_> well im trying to make "Garploit" work
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#2147 [10:55] <ahmed> Aero_: u have skype
#2148 [10:55] <ahmed> i can help[
#2149 [10:55] <Lelit> hablas ingles deividcreativo?
#2150 [10:56] <ahmed> send me in /msg my name
#2151 [10:57] <deividcreativo> quiet and helped me through if I run
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#2155 [10:57] <TheLightningSky> Hello?
#2156 [10:58] <TheLightningSky> when i login to a server like mineplex it loads on my mac then disconnects me
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#2158 [11:00] <deividcreativo> gracias me funciono hasta otro momento
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#2163 [11:02] <HiTivPL> is cube the onlu on that helps ?
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#2165 [11:03] <HiTivPL> only one*
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#2167 [11:03] <TheLightningSky> when i try to log in to a server it makes my minecraft not respond and then logs out the server
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#2170 [11:04] <migyer> ------------------ System Information ------------------ Time of this report: 2/21/2016, 12:01:09 Machine name: WIN-EIDAPQODKUU Operating System: Windows 10 Pro 32-bit (10.0, Build 10240) (10240.th1.160104-1507) Language: Spanish (Regional Setting: Spanish) System Manufacturer: LENOVO System Model: 6072BUS BIOS: Ver 1.00PARTTBLX Processor: Intel(R) Co
#2171 [11:05] <GreyVulpine> migyer - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2172 [11:05] <migyer> ayuda
#2173 [11:05] <TheLightningSky> when i try to log in to a server it makes my minecraft not respond and then logs out the server
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#2176 [11:05] <TheLightningSky> v
#2177 [11:05] <TheLightningSky> when i try to log in to a server it makes my minecraft not respond and then logs out the server
#2178 [11:05] <TheLightningSky> when i try to log in to a server it makes my minecraft not respond and then logs out the server
#2179 [11:05] <TheLightningSky> when i try to log in to a server it makes my minecraft not respond and then logs out the server
#2180 [11:05] <TheLightningSky> when i try to log in to a server it makes my minecraft not respond and then logs out the server
#2181 [11:05] <TheLightningSky> when i try to log in to a server it makes my minecraft not respond and then logs out the server
#2182 [11:05] * Absol kicked TheLightningSky from #minecrafthelp (Reason: heLightningSky :Stop spamming)
#2183 [11:06] <HagazoP> who a can change my username
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#2185 [11:06] <Rohune> Hello, I installed a Texture Pack and loaded it into Minecraft.... It said it was for a newer version of Minecraft... and now I can't launch the game at all.... Here is the log info:
#2186 [11:06] <HiTivPL> Absol maybe you could help?
#2187 [11:06] <Rohune> ---- Minecraft Crash Report ---- // I blame Dinnerbone. Time: 21/02/16 12:05 PM Description: Initializing game java.lang.OutOfMemoryError: Java heap space at java.awt.image.DataBufferByte.<init>(DataBufferByte.java:92) at java.awt.image.ComponentSampleModel.createDataBuffer(ComponentSampleModel.java:445) at java.awt.image.Raster.createWritableRaster(Raster.java:941) at javax.imageio.ImageTypeSpecifier.createBufferedI
#2188 [11:06] <marioman125> Hello, I have minecraft server on my VPS, but when I try to connect, so terrminal say [User Authenticator #1/ERROR]: Couldn't verify username because servers are unavailable. Please help
#2189 [11:06] <GreyVulpine> Rohune - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#2191 [11:07] <Rohune> http://paste.ubuntu.com/15160880/
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#2193 [11:07] <GreyVulpine> Rohune - Remove the "PureBDcraft 512x MC19" resource pack
#2194 [11:07] <Rohune> How do I do this? I can;t find the .minecraft folder on my mac
#2195 [11:07] <GreyVulpine> Rohune - Press your Command+shift+g keys to bring up the Go to Folder prompt. There, type in exactly: ~/Library/Application Support/minecraft and press enter.
#2196 [11:07] * migyer [migyer@notlogged] has joined #minecrafthelp
#2197 [11:08] <GreyVulpine> Rohune - Find the resourcepacks folder, go inside, and delete the "PureBDcraft 512x MC19" pack
#2198 [11:09] <marioman125> http://paste.ubuntu.com/15160917/
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#2200 [11:10] <Rohune> Thank you GreyVulpine
#2201 [11:10] * GreyVulpine tips hat
#2201 [11:10] <HiTivPL> GreyVulpin can you help me?
#2202 [11:10] <GreyVulpine> marioman125 - For some reason, perhaps your server's denying communications from java to the outside?
#2203 [11:11] <GreyVulpine> HiTivPL - Not sure I can.
#2204 [11:11] <HiTivPL> but do you kow about my problem?
#2205 [11:12] <GreyVulpine> Black screen, yes?
#2206 [11:12] <HiTivPL> kind of
#2207 [11:12] <HiTivPL> http://screenshot.sh/m1NvXA9htywbR
#2208 [11:12] <HiTivPL> check this s out
#2209 [11:12] <marioman125> root@ubuntu:~# java -version openjdk version "1.8.0_66-internal" OpenJDK Runtime Environment (build 1.8.0_66-internal-b17) OpenJDK 64-Bit Server VM (build 25.66-b17, mixed mode)
#2210 [11:13] <GreyVulpine> HiTivPL - Screenshot of your video options inside minecraft, please
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#2212 [11:13] <HiTivPL> http://screenshot.sh/owprhnxDrcQ21
#2213 [11:13] <marioman125> how enable communications?
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#2215 [11:14] <GreyVulpine> Try toggling Alternate Blocks, HiTivPL.
#2216 [11:14] <GreyVulpine> See if that changes anything
#2217 [11:14] <GreyVulpine> marioman125 - That's a good question, I'm not the person to ask about that.
#2218 [11:14] <HiTivPL> shal I restartr mincraft as well ?
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#2220 [11:15] <GreyVulpine> HiTivPL - Shouldn't need to
#2221 [11:15] <HiTivPL> it doesnt help
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#2223 [11:12] <HiTivPL> Cube gave me ome drivers for my graphics card i installed them and this is th outcome
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#2225 [11:13] <Lelit> http://paste.ubuntu.com/15161025/ what now
#2226 [11:14] <Lelit> there isnt anymore
#2227 [11:14] <Lelit> please help
#2228 [11:14] <GreyVulpine> HiTivPL - Not sure what else I can tell you
#2229 [11:14] <Lelit> nothing works
#2230 [11:16] <Lelit> thank you very much :((
#2231 [11:17] <HiTivPL> some parts of the wordl are normal
#2232 [11:17] <HiTivPL> i also hav a black background in the main menu behind the mincraft text
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#2239 [11:22] <EpicGaming_66> Hey I just downloaded Windows 10 but i can't play Minecraft anymore it says that my video driversare out of date what do i do?
#2240 [11:22] <GreyVulpine> EpicGaming_66 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2241 [11:23] <EpicGaming_66> GreyVulpine i did but then it says to submit my report and it took me here.
#2242 [11:23] <GreyVulpine> Then please give us the URL to your dxdiag report
#2243 [11:24] <EpicGaming_66> http://paste.ubuntu.com/15161082/
#2244 [11:24] <satwikp> Hey, I have that problem which has to do with something blocking minecraft's internet connection with usually some antivirus program. I have tried uninstalling every mcaffe program, and disabling my firewall temporarily, but none seemed to do the trick
#2245 [11:24] <GreyVulpine> EpicGaming_66 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#2246 [11:25] <EpicGaming_66> how do i downgrade
#2247 [11:25] <GreyVulpine> ??> EpicGaming_66 win/downgrade
#2248 [11:25] <Absol> EpicGaming_66: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2249 [11:25] <EpicGaming_66> thanks
#2250 [11:26] <satwikp> There is a crash report for minecraft if you want it
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#2257 [11:31] <creeper21> Hey I'm struggling to identify which drivers update I need?
#2258 [11:31] <creeper21> Sorry if this information is no good, I'm kind of new
#2259 [11:32] <GreyVulpine> creeper21 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2260 [11:32] <creeper21> I've followed the steps and now I've been brought here.
#2261 [11:32] <GreyVulpine> Please give us the link to your dxdiag report
#2262 [11:32] <creeper21> it says to copy and paste a url
#2263 [11:32] <creeper21> ok
#2264 [11:33] <creeper21> http://paste.ubuntu.com/12345678/#
#2265 [11:33] * DaDeadlyAlpaca69 [DaDeadlyAlpaca69@notlogged] has joined #minecrafthelp
#2266 [11:33] <GreyVulpine> That's... not the right link
#2267 [11:33] <creeper21> no? Apologies lemme find it
#2268 [11:33] <GreyVulpine> Please post your link after you press the "Paste!" button
#2269 [11:33] <creeper21> http://paste.ubuntu.com/15161272/
#2270 [11:33] <GreyVulpine> That link you posted prior was the example.
#2271 [11:34] <creeper21> Yeah, I've done that i think
#2272 [11:34] <GreyVulpine> Seems you've only posted the top portion of the dxdiag. Please repost the entire dxdiag report to http://paste.ubuntu.com
#2273 [11:35] <creeper21> yeah, just figured that out, anyways thanks and I'll do it now
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#2276 [11:36] <satwikp> Here is the crash report: http://pastebin.com/ZC56VukN
#2277 [11:36] <creeper21> sorry, but i think i've got it now. Is this it?
#2278 [11:36] <creeper21> System Information ------------------ Time of this report: 2/21/2016, 17:28:58 Machine name: USER-PC Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.160126-1819) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: OptiPlex 755 BIOS: Phoenix ROM BIOS PLUS Version 1
#2279 [11:37] <GreyVulpine> Erm, link please
#2280 [11:37] <DaDeadlyAlpaca69> i am having issues of trying to play a cracked version of minecraft. everytime i try to launch it it turns off and nothing comes up. i have tried waiting and still nothing! i am hoping you can help . it says my pixel format is not accelerated , here is a link to my video card driver. im hoping you can help me http://paste.ubuntu.com/15161315/
#2281 [11:37] <creeper21> http://paste.ubuntu.com/15161386/
#2282 [11:38] <GreyVulpine> DaDeadlyAlpaca69 - We don't assist with pirated versions of minecraft here, sorry.
#2283 [11:38] <GreyVulpine> creeper21 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#2284 [11:38] <creeper21> Ok thanks for the help!
#2285 [11:39] <HiTivPL> when is cube going to come back?
#2286 [11:40] <GreyVulpine> As this is entirely a volunteer outfit, nobody here has set hours that they come by.
#2287 [11:42] <HiTivPL> oh okay
#2288 [11:42] <EpicGaming_66> hey when do you think Intel is going to release a updates video card driver
#2289 [11:42] <EpicGaming_66> ?
#2290 [11:43] <GreyVulpine> EpicGaming_66 - For.. what card?
#2291 [11:43] <EpicGaming_66> sorry Updated video drivers
#2292 [11:44] <GreyVulpine> Yes, Intel makes several dozen different video chipsets, each with their own drivers. Which chipset are you talking about specifically?
#2293 [11:45] * gooseberrypie07 [gooseberrypie07@notlogged] has joined #minecrafthelp
#2294 [11:45] <EpicGaming_66> you said earlier that i couldn't play minecraft on windows 10 because Intel never released updated video drivers.
#2295 [11:46] <EpicGaming_66> this is what you said 'EpicGaming_66 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on."
#2296 [11:46] <GreyVulpine> Ah, yes. Your dxdiag: http://paste.ubuntu.com/15161082/ -- Shows you're running Windows 10 Home, 64 bit. with the "Mobile Intel(R) 4 Series Express Chipset".
#2297 [11:47] <GreyVulpine> If you take a look here: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html -- This is Intel's video chipset compatibility list
#2298 [11:47] * DaMaxis [DaMaxis@notlogged] has joined #minecrafthelp
#2299 [11:47] <GreyVulpine> Scroll down until you hit the "Legacy Intel® Graphics Products" heading
#2300 [11:47] <GreyVulpine> Match up: "Mobile Intel® 4 Series Express Chipset Family" -- With the Windows 10 heading, and you'll see that no compatiblity exists with that chipset and windows version.
#2301 [11:48] <gooseberrypie07> This morning when we logged into our game, one of the worlds that we play most often is gone from our world selection list. Near the end of the evening last night, the game was getting slow and having some small 1-2 sec freezes. I had no problems logging off though. I shutdown the computer. When I got back on this morning our world is no longer listed when logging into the regular Single Player mode. Is there a way to retre
#2302 [11:48] <GreyVulpine> The last version of windows that had drivers from Intel for that particular chipset was for Windows 7/8
#2303 [11:49] * SmilesKillMe [SmilesKillMe@notlogged] has joined #minecrafthelp
#2304 [11:49] <EpicGaming_66> so do you know if they will ever make one for windows 10
#2305 [11:49] <GreyVulpine> Most likely not
#2306 [11:49] <SmilesKillMe> Why does my minecraft keep crashing?
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#2308 [11:50] <EpicGaming_66> oh ok then thanks
#2309 [11:50] <EpicGaming_66> :(
#2310 [11:50] <SmilesKillMe> Why does Minecraft keep crashing?
#2311 [11:52] * emmagroot [emmagroot@notlogged] has joined #minecrafthelp
#2312 [11:52] <satwikp> It seems as if the minecraft launcher is affected as well. The rss feed which usually loads in the launcher doesn't load with a 408 error. I had restarted my computer once and the feed loaded when I immediately launched minecraft
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#2315 [11:53] <satwikp> which makes it seem like it would be a program
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#2317 [11:54] <SmilesKillMe> http://paste.ubuntu.com/15161597/ This is my DxDiag report. Every time I open the Minecraft launcher, it crashes. I followed the instructions and got a DxDiag report and then came here. Can anyone help?
#2318 [11:54] <SmilesKillMe> I'm clueless on what I should do.
#2319 [11:55] <HiTivPL> is anybody els apart from GreyVulpine that could help me?
#2320 [11:55] <mattym> SmilesKillMe, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2321 [11:55] <mattym> HiTivPL, What is the problem you are having?
#2322 [11:56] * nana317 [nana317@notlogged] has joined #minecrafthelp
#2323 [11:56] <satwikp> I've tried everything I can think of. Anyone have any clue what to do?
#2324 [11:56] <SmilesKillMe> mattym, is there a link you can give me so I can downgrade to Windows 7.
#2325 [11:57] <mattym> SmilesKillMe, When did you do the update to 10?
#2326 [11:57] <nana317> my game has crashed and i am not educated enough to know how to troubleshoot the problem
#2327 [11:57] <mattym> ??> satwikp tools/hjt
#2328 [11:57] <Absol> satwikp: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2329 [11:57] <Absol> satwikp: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2330 [11:57] <mattym> satwikp, Do the instructions Absol sent, and get me the report it has you make
#2331 [11:57] <satwikp> ok
#2332 [11:57] <mattym> ??> nana317 launcher/crash-log
#2333 [11:57] <Absol> nana317: We need to see your crash log, which appears after a crash.
#2334 [11:57] <Absol> nana317: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2335 [11:57] * ODS2200 [ODS2200@notlogged] has joined #minecrafthelp
#2336 [11:57] <mattym> nana317, Follow the instructions Absol gave ^
#2337 [11:58] * ODS2200 [ODS2200@notlogged] has quit. (Client Quit)
#2338 [11:58] <SmilesKillMe> mattym, it automatically updated me to Windows 10.
#2339 [11:58] <mattym> SmilesKillMe, When?
#2340 [11:58] <nana317> I have the url
#2341 [11:58] <gooseberrypie07> Anyone have any input into my issue?
#2342 [11:58] <nana317> http://paste.ubuntu.com/15161685/
#2343 [11:58] <SmilesKillMe> mattym, around one to two months ago.
#2344 [11:58] <mattym> gooseberrypie07, Do you know how to get to your "Game Directory" (usually .minecraft)
#2345 [11:59] <mattym> SmilesKillMe, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2346 [11:59] <HiTivPL> mattym I asked for help earlier bcauae i couldnt update my drivers, cube helped me but now when i play minecraft everything has a black background
#2347 [11:59] <mattym> SmilesKillMe, If you do not have access to the option there, you will need to do a full manual reinstall
#2348 [11:59] <mattym> HiTivPL, Hmm, sounds like the driver install didnt work, can you get me a fresh dxdaig report
#2349 [11:59] <satwikp> Here is the file: http://paste.ubuntu.com/15161830/
#2350 [11:59] <gooseberrypie07> mattym, from command prompt?
#2351 [11:59] <mattym> nana317, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2352 [11:59] * chino24 [chino24@notlogged] has joined #minecrafthelp
#2353 [12:00] <mattym> nana317, In addition that computer does not meet the minimum requiremetns for the game.
#2354 [12:00] <SmilesKillMe> mattym, thank you for your help. I appreciate it.
#2355 [12:00] <mattym> gooseberrypie07, Open the launcher, hit Edit Profile, then Open Game Dir
#2356 [12:00] <nana317> That what I needed to know thank you for the help
#2357 [12:00] * nana317 [nana317@notlogged] has quit. (Client Quit)
#2358 [12:00] <mattym> gooseberrypie07, In that folder you should see your saves folder. Look in there for the world with the name you are missing
#2359 [12:01] <mattym> gooseberrypie07, If its not there, check your trash bin and try to restore it. If its not in either place, its gone
#2360 [12:01] <gooseberrypie07> mattym, ok it's there. can I load from that directory
#2361 [12:01] <mattym> One moment
#2362 [12:01] <chino24> hi
#2363 [12:01] <chino24> i need help on Pixel Format Not Accelerated
#2364 [12:01] <mattym> gooseberrypie07, If its there but you dont see it, it may be corrupt.
#2365 [12:01] * __jang__ [__jang__@notlogged] has joined #minecrafthelp
#2366 [12:02] <mattym> gooseberrypie07, Make sure that your game didnt update itself to a new version since you last played.
#2367 [12:02] <chino24> i just got minecraft
#2368 [12:02] <mattym> gooseberrypie07, If the save is there, but the game is not seeing it, its may be corrupted
#2369 [12:02] <mattym> chino24, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2370 [12:02] <chino24> http://paste.ubuntu.com/15161819/
#2371 [12:02] <HiTivPL> yes i can
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#2373 [12:03] <gooseberrypie07> mattym, how do I check if the game updated. all of our other worlds are listed and playable from the game launch screen.
#2374 [12:03] <mattym> gooseberrypie07, Then it would seem that that world has become corrupt
#2375 [12:03] <mattym> satwikp, Are you currently using the VPN program(s) you have installed?
#2376 [12:03] * __jang___ [__jang___@notlogged] has quit. (Client Quit)
#2377 [12:04] <gooseberrypie07> mattym, any fix? can I possibly load an older save point?
#2378 [12:04] <satwikp> mattym, not to my knowledge. I'll check task manager.
#2379 [12:04] <mattym> gooseberrypie07, Unless you made backups of your own, then no
#2380 [12:05] <mattym> chino24, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2381 [12:05] <satwikp> mattym, nothing in task manager
#2382 [12:05] <satwikp> mattym, nothing in task manager
#2383 [12:05] * SmilesKillMe [SmilesKillMe@notlogged] has left #minecrafthelp
#2384 [12:05] <gooseberrypie07> mattym, ok thanks. what is the easiest way to make a backup of a world, so I don't end up with the same issue?
#2385 [12:05] <chino24> ok
#2386 [12:05] <mattym> satwikp, Well those would be the only things in that list that would cause this issue
#2387 [12:05] * chino24 [chino24@notlogged] has quit. (Quit: Web client closed)
#2388 [12:05] <mattym> ??> satwikp av/adwcleaner
#2389 [12:05] <Absol> satwikp: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2390 [12:05] <Absol> satwikp: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2391 [12:05] <mattym> satwikp, Try the info Absol just sent
#2392 [12:06] <mattym> gooseberrypie07, In the future, go to that folder you are in, and make a copy of the save folder and keep in somewhere else on the computer
#2393 [12:06] <urielsalis> mattym, 3-2-1 rule
#2394 [12:06] <mattym> gooseberrypie07, Remember to copy it often
#2395 [12:06] <satwikp> k
#2396 [12:06] <gooseberrypie07> mattym, awesome thanks for all of your help. I will be sure to do that.
#2397 [12:06] <urielsalis> mattym, 1 copy in the pc, 2 copy in another device, 3 copy off-site
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#2399 [12:06] * Tornado_121 [Tornado_121@notlogged] has joined #minecrafthelp
#2400 [12:06] <HiTivPL> http://paste.ubuntu.com/15161960/
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#2402 [12:08] <mattym> HiTivPL, You have an unofficial Windows Build
#2403 [12:08] <Tornado_121> http://paste.ubuntu.com/15161932/
#2404 [12:08] <HiTivPL> do you think that is th problem?
#2405 [12:09] <mattym> HiTivPL, Generaly yes
#2406 [12:09] <mattym> HiTivPL, You also seem to have installed drivers with a newer date than is possible on your hardware
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#2408 [12:09] * EpicGaming_66 [EpicGaming_66@notlogged] has quit. (Ping timeout: 204 seconds)
#2409 [12:09] <HiTivPL> cube gave me those drivers
#2410 [12:10] <mattym> HiTivPL, Either way, something is wrong with the way they installed, likely cause the drivers are made for Windows, and not the Windows version that has been editied like the one you have
#2411 [12:10] <HiTivPL> oh
#2412 [12:11] <HiTivPL> i always thought that my version of windows wasnt normal
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#2414 [12:12] * satwikp [satwikp@notlogged] has quit. (Ping timeout: 204 seconds)
#2415 [12:12] <satwikp_> ok mattym, I have doen this
#2416 [12:12] <satwikp_> that*
#2417 [12:12] <mattym> Tornado_121, The Intel site is currently haveing an issue and I cannot get you the link you need. You will need to check back at a later time, or see if https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe- works
#2418 [12:12] <mattym> Tornado_121, If that page loads, Download then Install the .exe file there
#2419 [12:12] <mattym> satwikp_, Try the Minecraft again
#2420 [12:12] <Tornado_121> thank you mattym, i'll try that
#2421 [12:13] <satwikp_> same issue.
#2422 [12:14] <mattym> satwikp_, Besides the 408 error in the news feed, what other error messages do you get?
#2423 [12:14] <satwikp_> there is a crash report after I try to load a world.
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#2426 [12:15] <satwikp_> here mattym: http://paste.ubuntu.com/15162121/
#2427 [12:13] <mattym> satwikp_, I saw nothing in the HJT log, What antivirus do you have installed?
#2428 [12:14] <satwikp_> It is the one shipped with win 10, Windows Defender.
#2429 [12:14] <mattym> satwikp_, In addition, but it shouldnt have anything to do with this specific error, you have an extra argument in you JVM Arguments
#2430 [12:15] <satwikp_> which argument?
#2431 [12:15] <mattym> satwikp_, You have 2 -Xmx arguments
#2432 [12:17] <satwikp_> huh, that extra argument isn't in the profile editor..
#2433 [12:17] <GreyVulpine> Probably in environment variables
#2434 [12:19] <satwikp_> Ok, fixed that.
#2435 [12:19] <mattym> satwikp_, Restart Minecraft, see if that helped
#2436 [12:19] <Tornado_121> mattym, your link doesn't work either, i'll wait for the Intel site to work again
#2437 [12:22] <Tornado_121> when it'll be, what will I have to do?
#2438 [12:22] <mattym> Tornado_121, The link i gave you should work when they fix it
#2439 [12:22] <mattym> Tornado_121, Bookmark that link and check back every so often
#2440 [12:22] <mattym> Tornado_121, When its workin, there should be .exe file on that page, Download and Install it
#2441 [12:23] <Tornado_121> ok, I'll copy it somewhere and try it later! thanks again!
#2442 [12:23] <satwikp_> mattym, that didn't help
#2443 [12:23] * Tornado_121 [Tornado_121@notlogged] has quit. (Quit: Web client closed)
#2444 [12:23] <mattym> satwikp_, Yeah the crash you are getting is almost always some program blocking MC. And as you only have windows Defender, im leaning back towards it being on of the VPN's
#2445 [12:23] <mattym> satwikp_, Even if they are not currently running, they may have settings that conflict, i would suggest you try removing them, then try Minecraft again
#2446 [12:23] * Leon [Leon@notlogged] has joined #minecrafthelp
#2447 [12:24] <satwikp_> ok ill do that thanks
#2448 [12:25] <Leon> can someone help me figure out why this is happening " could not create java virtual machine... a fatal exception has occured. Program will exit"
#2449 [12:25] * xfritschix [xfritschix@notlogged] has joined #minecrafthelp
#2450 [12:26] <xfritschix> My Username has been xfritschix, and view months ago i have migrated the account to my mail adress. And i can't log into my mojang account
#2451 [12:29] * yoohoo [yoohoo@notlogged] has joined #minecrafthelp
#2452 [12:29] <yoohoo> I I cant log in and ive reset my password 3 times
#2453 [12:29] <mattym> xfritschix, Did you change your username at any point?
#2454 [12:29] <yoohoo> Yes last july
#2455 [12:29] <xfritschix> no i haven't changed my username.
#2456 [12:29] <mattym> yoohoo, If you dont see your name in the message its not for you
#2457 [12:29] <yoohoo> my bad
#2458 [12:29] <mattym> xfritschix, Then it looks like your account may have been compromised
#2459 [12:29] <mattym> ??> xfritschix mojang/email
#2460 [12:29] <Absol> xfritschix: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2461 [12:29] <Absol> xfritschix: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2462 [12:30] <mattym> xfritschix, Fill in the form Absol linked, in the Message area, say the account was stolen and your username was changed
#2463 [12:30] <xfritschix> okey, i will try it !
#2464 [12:30] <mattym> yoohoo, Are you unable to log in with both the launcher or website?
#2465 [12:30] <yoohoo> I can log in on website, but not launcher
#2466 [12:31] <mattym> yoohoo, Are you using the same info on both?
#2467 [12:31] * satwikp [satwikp@notlogged] has joined #minecrafthelp
#2468 [12:31] * ciao1770 [ciao1770@notlogged] has joined #minecrafthelp
#2469 [12:31] <yoohoo> Yes and ive reset my password 3 times and it wont let me sign into the launcher
#2470 [12:32] <mattym> ??> yoohoo login/throttle
#2471 [12:32] <Absol> yoohoo: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2472 [12:32] <Absol> yoohoo: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2473 [12:32] <yoohoo> Are you kidding me
#2474 [12:32] <yoohoo> i have to wait 3 hours?
#2475 [12:32] <satwikp> mattym, still have the error, and i removed all the vpn programs I could find
#2476 [12:32] <Leon> so..... is anyone gonna help me?
#2477 [12:32] <mattym> satwikp, Did you restart the PC after you removed them
#2478 [12:32] * kusanagi_ [kusanagi_@notlogged] has joined #minecrafthelp
#2479 [12:32] <satwikp> yep
#2480 [12:32] <mattym> Leon, Are you getting that error in a Minecraft crash log or in another window
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#2482 [12:33] <satwikp> this problem only started occuring today anyway, and I have had those programs installed for a while. This problem started occuring after an accidental force shut down of the computer.
#2483 [12:33] <mattym> satwikp, And still getting the same crash logs?
#2484 [12:33] <satwikp> Yep. same logs
#2485 [12:34] <mattym> ??> satwikp win/reinst
#2486 [12:34] <Absol> satwikp: You may need to reinstall the locally installed files that Minecraft puts into place.
#2487 [12:34] <Absol> satwikp: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2488 [12:34] <mattym> satwikp, Try the instructions from Absol
#2489 [12:34] <Leon> well i thinkits another window but im trying to get the crazy craft mod but it says " could not create java virtual machine... a fatal exception has occured. Program will exit" and idk what to do
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#2492 [12:34] <mattym> Leon, We dont help with mods here
#2493 [12:35] <satwikp> ok.
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#2495 [12:35] <Leon> ok thanks anyways
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#2500 [12:38] * ciao1770 [ciao1770@notlogged] has quit. (Quit: Web client closed)
#2501 [12:41] <satwikp> ok mattym, still having the smae error.
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#2503 [12:43] * unieveth [unieveth@notlogged] has joined #minecrafthelp
#2504 [12:44] <unieveth> When i start my launcher it always has blury text and when I move mouse to click play this happens http://prntscr.com/a5xz3j
#2505 [12:44] * ZORDI33 [ZORDI33@notlogged] has joined #minecrafthelp
#2506 [12:44] <ZORDI33> HELLO
#2507 [12:44] <Extreme> ??> unieveth win/dxdiag
#2508 [12:44] <Absol> unieveth: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2509 [12:44] <Extreme> ZORDI33: Hello.
#2510 [12:44] <unieveth> ok
#2511 [12:45] <satwikp> is it possible that turning off my internet temporarily would do anything?
#2512 [12:45] <Extreme> satwikp: No, it's not a problem on your side.
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#2515 [12:46] <Extreme> satwikp: er, ignore what I said.
#2516 [12:47] <unieveth> http://paste.ubuntu.com/15162733/
#2517 [12:47] <satwikp> Well, im going to try it.
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#2519 [12:49] * satwikp_ [satwikp_@notlogged] has joined #minecrafthelp
#2520 [12:49] <satwikp_> Ok so that did nothing
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#2522 [12:49] * Kieranbhoy8 [Kieranbhoy8@notlogged] has joined #minecrafthelp
#2523 [12:50] <Kieranbhoy8> I'm so annoyed people band me me and swear
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#2527 [12:51] <lolipop> how do i solve pixel format not accelerated
#2528 [12:52] <Extreme> unieveth: When has that problem started?
#2529 [12:52] * burg [burg@notlogged] has quit. (Quit: Web client closed)
#2530 [12:52] <lolipop> can never open minecraft
#2531 [12:52] <lolipop> http://paste.ubuntu.com/15162791/
#2532 [12:53] <unieveth> couple of weeks ago. i was able to play minecraft before then after a restart it started
#2533 [12:53] * DaDeadlyAlpaca69 [DaDeadlyAlpaca69@notlogged] has quit. (Ping timeout: 204 seconds)
#2534 [12:54] <Extreme> lolipop: Are you using the new Minecraft launcher from https://minecraft.net/download?
#2535 [12:54] * Kieranbhoy8 [Kieranbhoy8@notlogged] has quit. (Ping timeout: 204 seconds)
#2536 [12:55] <lolipop> no
#2537 [12:56] <Extreme> lolipop: Use the new launcher and check if the issue persists.
#2538 [12:57] <lolipop> is it the minecraft.msi ?
#2539 [12:57] <Extreme> lolipop: Correct.
#2540 [12:57] <lolipop> thx
#2541 [12:57] <unieveth> i have the same issue as lolipop and i tried to reinstall it and it still does it
#2542 [12:58] <Extreme> unieveth: Download and install: http://www.nvidia.com/download/driverResults.aspx/98556/en-us
#2543 [13:00] <Extreme> unieveth: That will update the NVIDIA card. Once that's done, download this: http://download.msi.com/nb_drivers/vga/VGA_win64_10.18.15.4268_0x16ad9cc2.zip
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#2549 [13:01] <satwikp_> man, my problem really doesn't want to get fixed
#2550 [13:01] <satwikp_> ive tried everything I can think of
#2551 [13:01] <urielsalis> satwikp_, what was your issue?
#2552 [13:02] <satwikp_> http://paste.ubuntu.com/15162121/
#2553 [13:02] <Darkness_x33> Hi, I have dpi bugs and lags after playing 10 minutes. I must restart my game after this, but after 10 minutes the problem is there again. Could someone help me?
#2554 [13:02] <urielsalis> satwikp_, you have a htj log?
#2555 [13:03] <Extreme> Darkness_x33: Do you have a screenshot of when that happens?
#2556 [13:03] * ZORDI33 [ZORDI33@notlogged] has quit. (Ping timeout: 204 seconds)
#2557 [13:03] <Darkness_x33> A screenshot isn't useful
#2558 [13:03] <satwikp_> here urielsalis: http://paste.ubuntu.com/15163051/
#2559 [13:03] <Darkness_x33> I just get a higher dpi sometimes and my fps are decreased
#2560 [13:04] <Extreme> Darkness_x33: Yes, hence why I was asking for a screenshot. Are you sure your computer is not over heating at all?
#2561 [13:04] * Alyssa3010 [Alyssa3010@notlogged] has joined #minecrafthelp
#2562 [13:04] <Darkness_x33> No, my fps are good
#2563 [13:04] <urielsalis> satwikp_, OK, I will try something that somehow worked yesterday
#2564 [13:05] <Darkness_x33> Just after 10 minutes...
#2565 [13:05] <urielsalis> ??> satwikp_ av/malware
#2566 [13:05] <urielsalis> ??> satwikp_ av/malwarebytes
#2567 [13:05] <Absol> satwikp_: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#2568 [13:05] <Absol> satwikp_: Download it here: http://www.malwarebytes.org/
#2569 [13:05] <Darkness_x33> And I dont know why
#2570 [13:05] <Extreme> Darkness_x33: Yes, I am aware.
#2571 [13:05] <satwikp_> ok
#2572 [13:05] <Extreme> Darkness_x33: Increased load on your computer can cause FPS delay.
#2573 [13:06] <Darkness_x33> Yeah, but thats since a week
#2574 [13:06] <Darkness_x33> And before that i hadn't any problems
#2575 [13:06] <Extreme> Darkness_x33: So you are sure your computer is not over heating at all?
#2576 [13:06] <Darkness_x33> No, it isnt
#2577 [13:06] <satwikp_> Ok, it's installed. anything else before I try?
#2578 [13:06] <Darkness_x33> Im 100% sure
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#2581 [13:07] <urielsalis> satwikp_, just run it and clean all it finds, including unwanted programs
#2582 [13:07] <Extreme> Darkness_x33: Have you used task manager to check the performance changes that occur within 10 minutes of opening the game?
#2583 [13:07] <Darkness_x33> Oh
#2584 [13:07] <Darkness_x33> No
#2585 [13:07] <Darkness_x33> I'll try this
#2586 [13:08] * unieveth_ [unieveth_@notlogged] has joined #minecrafthelp
#2587 [13:08] <unieveth_> it is still doing it Exrteme
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#2596 [13:14] <unieveth> Extreme it is still doing it
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#2599 [13:14] <unieveth> When i start my launcher it always has blury text and when I move mouse to click play this happens http://prntscr.com/a5xz3j
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#2604 [13:15] <Marce> Please help me to play the game I purchàced
#2605 [13:15] <Ryan__> i cant login to my minecraft
#2606 [13:15] <Extreme> unieveth: Did you install both drivers?
#2607 [13:15] <Extreme> unieveth: Not just the NVIDIA one.
#2608 [13:16] <unieveth> yes and i did the restart
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#2610 [13:16] <Extreme> unieveth: Did you extract the ZIP file and run "Setup.exe"?
#2611 [13:16] <Ryan__> yes everthing was working fine eyesterday now i cant login to mijang or minecraft
#2612 [13:16] <unieveth> yes
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#2614 [13:17] <Marce> I loaded the game and loaded pin code but it won't play on his nabi
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#2617 [13:18] <Extreme> unieveth: Give us another DxDiag report
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#2619 [13:19] <Marce> Is this a help line for tech issues?
#2620 [13:20] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#2621 [13:20] <Extreme> Marce: For Minecraft, yes.
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#2623 [13:20] <Extreme> Marce: What do you mean by "nabi"?
#2624 [13:21] <unieveth> http://paste.ubuntu.com/15163424/ ok here it is
#2625 [13:24] <Marce> OK thanks so I purchased a card and followed the steps created an account and the game down loaded on the bank.. A children's game and internet tablet
#2626 [13:24] <Extreme> unieveth: Does the issue only happen with the Minecraft launcher or does it happen with other programs too?
#2627 [13:24] <Marce> The tablet is called nabi
#2628 [13:25] <Extreme> Marce: Did you purchase a Minecraft PC card or a Google Play gift card?
#2629 [13:25] <Marce> Yes
#2630 [13:25] <unieveth> only happens with minecraft as far as I know all others programs work fine
#2631 [13:25] <Extreme> Marce: Which one?
#2632 [13:25] <Marce> Oh sorry it says PC Mac
#2633 [13:26] <Marce> I don't know much about computers so idk why it won't open if it downloaded
#2634 [13:26] <Extreme> Marce: Okay, in that case you cannot play the PC version of Minecraft on a tablet.
#2635 [13:26] <Extreme> Marce: You can, however play it on a computer.
#2636 [13:27] <Marce> So what are my options now? It has already down loaded on this thing
#2637 [13:27] <Extreme> Marce: If you don't want to play it on a computer, you can request a refund.
#2638 [13:27] <Extreme> ??> Marce account/refund
#2639 [13:27] <Absol> Marce: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2640 [13:27] <Marce> Can I reload it onto a computer?
#2641 [13:28] <Marce> What is the refund option?
#2642 [13:28] <Extreme> Marce: Yes, just download the game on a computer, and login with the account you bought and play the game.
#2643 [13:28] <Extreme> Marce: if you don't want to play the PC version, you can request a refund -- see the link Absol sent you.
#2644 [13:29] <Marce> He doesnt have a computer at home.. Its for my nephew he's 6
#2645 [13:29] <Extreme> unieveth: On minecraft.net/download, did you download the MSI file?
#2646 [13:29] <unieveth> yes
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#2648 [13:29] <Marce> I will see if his mother has a computer he can use or see if I can return it thank youi
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#2650 [13:30] * Ninjataffy11 [Ninjataffy11@notlogged] has joined #minecrafthelp
#2651 [13:30] <Extreme> Marce: Do note that there is also an Android version of Minecraft.
#2652 [13:30] <Extreme> Marce: It's called "Minecraft Pocket Edition" which you can find on the tablet's Google Play store.
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#2654 [13:31] * lil_mr_derick [lil_mr_derick@notlogged] has quit. (Quit: Web client closed)
#2655 [13:33] <Extreme> unieveth: Try the standalone Java launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#2656 [13:34] * daniel__ [daniel__@notlogged] has joined #minecrafthelp
#2657 [13:34] * Darkness_x33 [Darkness_x33@notlogged] has quit. (Ping timeout: 204 seconds)
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#2659 [13:37] <scatteredfreebooter> what do i do if i think my account has been stolen but dont know witch email i signed upp with
#2660 [13:37] <unieveth> it works on the standalone launcher
#2661 [13:38] <Extreme> unieveth: Yes, so just use that for now.
#2662 [13:38] <Extreme> ??> scatteredfreebooter mojang/email
#2663 [13:38] <Absol> scatteredfreebooter: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2664 [13:38] <Absol> scatteredfreebooter: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2665 [13:38] <unieveth> ok
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#2667 [13:38] * scatteredfreebooter [scatteredfreebooter@notlogged] has quit. (Client Quit)
#2668 [13:39] * Marce [Marce@notlogged] has quit. (Ping timeout: 204 seconds)
#2669 [13:41] * Quinlin [Quinlin@notlogged] has joined #minecrafthelp
#2670 [13:42] <Quinlin> Hi, I just got a new Dell Laptop. It has Intel Core i7
#2671 [13:43] <Quinlin> And it's lagging, but on my old computer it had zero problems and it had an i5 chip
#2672 [13:43] <urielsalis> Quinlin, hi, I just got a new guinea pig
#2673 [13:43] * ULGAtheGREAT [ULGAtheGREAT@notlogged] has joined #minecrafthelp
#2674 [13:43] <Lord_Ralex> Quinlin, i5 vs i7 means little by themselves.
#2675 [13:43] * ULGAtheGREAT [ULGAtheGREAT@notlogged] has quit. (Client Quit)
#2676 [13:43] <Quinlin> Congrats?
#2677 [13:43] <urielsalis> ??> Quinlin win/dxdiag
#2678 [13:43] <Absol> Quinlin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2679 [13:43] <urielsalis> Quinlin, on both
#2680 [13:44] <Quinlin> I'm confused as to what you're asking me
#2681 [13:44] <Quinlin> But
#2682 [13:44] * OmegaScope [OmegaScope@notlogged] has joined #minecrafthelp
#2683 [13:45] <Quinlin> It's a dell laptop 2-in-1 with 4K display running Windows 10. It has an Intel i7 chip and 8 GB RAM
#2684 [13:45] * eoqmaluco [eoqmaluco@notlogged] has joined #minecrafthelp
#2685 [13:45] <OmegaScope> Hello everybody! I have a big problem. I use the Mo Creatures mod but the new mobs spawn only on new worlds and not in old worlds :(
#2686 [13:46] <Lord_Ralex> Quinlin, again: that means little. The dxdiag report tells us all the hardware in the machine. Also "lagging" is a meaningless word as well.
#2687 [13:46] <Lord_Ralex> What kind of "lag"? Low FPS? Actual lag in that you do X, then a second later it actually registers?
#2688 [13:46] * TheRealestGigner [TheRealestGigner@notlogged] has joined #minecrafthelp
#2689 [13:46] <eoqmaluco> meu minecraft esta dando erro com pixel format alguem pode ajudar
#2690 [13:46] <urielsalis> ??> OmegaScope mods
#2691 [13:46] <Absol> OmegaScope: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2692 [13:47] <Absol> OmegaScope: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2693 [13:47] <urielsalis> ??> eoqmaluco lang/pt
#2694 [13:47] <Absol> eoqmaluco: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2695 [13:47] * TheRealestGigner [TheRealestGigner@notlogged] has quit. (Client Quit)
#2696 [13:47] <eoqmaluco> my minecraft is giving pixel format error please help me!
#2697 [13:48] <urielsalis> eoqmaluco, you have a dxdiag?
#2698 [13:48] <eoqmaluco> I've done it but did not solve anything :/
#2699 [13:48] <Quinlin> Low FPS and when I move the mouse or use keyboard commands, or even hover over options in start menu it takes about .5 seconds to respond
#2700 [13:48] <OmegaScope> custom npc, damage indicator, mo creatures, dynamic lights, exotic birds, gui api, maliscore, oceancraft, optifine, forge, realistic pain, toomanyitems, realistic weater
#2701 [13:48] <OmegaScope> weather*
#2702 [13:49] * TheRealestGigner [TheRealestGigner@notlogged] has joined #minecrafthelp
#2703 [13:49] <TheRealestGigner> http://paste.ubuntu.com/15163807/
#2704 [13:49] <TheRealestGigner> help me
#2705 [13:49] <urielsalis> tehgooch, one moment
#2706 [13:49] <urielsalis> ??> OmegaScope mods
#2707 [13:49] <Absol> OmegaScope: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2708 [13:49] <Absol> OmegaScope: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2709 [13:49] * Kilerdaen [Kilerdaen@notlogged] has joined #minecrafthelp
#2710 [13:49] <urielsalis> TheRealestGigner, download and install http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#2711 [13:49] <OmegaScope> Ok i thank you very much
#2712 [13:50] * HeyitsIsabela [HeyitsIsabela@notlogged] has joined #minecrafthelp
#2713 [13:50] <TheRealestGigner> thank you
#2714 [13:50] * OmegaScope [OmegaScope@notlogged] has quit. (Quit: Web client closed)
#2715 [13:50] * daniel__ [daniel__@notlogged] has quit. (Quit: Web client closed)
#2716 [13:51] <eoqmaluco> Help me, I'm having problems with pixel format in minecraft, does anyone have any solution?
#2717 [13:51] * HeyitsIsabela [HeyitsIsabela@notlogged] has quit. (Client Quit)
#2718 [13:51] <urielsalis> eoqmaluco, do you have a dxdiag?
#2719 [13:51] <eoqmaluco> yes
#2720 [13:51] <Quinlin> So many people talking at once this is stressing me out lol
#2721 [13:52] <urielsalis> Quinlin, only read the messages starting with your username
#2722 [13:52] <urielsalis> eoqmaluco, can you give me the link to it?
#2723 [13:52] <eoqmaluco> wait
#2724 [13:52] * Joni21 [Joni21@notlogged] has joined #minecrafthelp
#2725 [13:53] * Joni21 [Joni21@notlogged] has quit. (Client Quit)
#2726 [13:54] <eoqmaluco> uriesalis it's there?
#2727 [13:55] <eoqmaluco> step by the link here? uriesalis
#2728 [13:55] * adamwoolf6592 [adamwoolf6592@notlogged] has joined #minecrafthelp
#2729 [13:55] * Dididahora [Dididahora@notlogged] has joined #minecrafthelp
#2730 [13:55] <urielsalis> eoqmaluco, just paste the link here
#2731 [13:56] <eoqmaluco> http://paste.ubuntu.com/15163974/
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#2734 [13:57] <Quinlin> What do I need to give you so you can figure out what's going on with my laptop running Minecraft?
#2735 [13:57] * Dididahora [Dididahora@notlogged] has quit. (Client Quit)
#2736 [13:57] <urielsalis> eoqmaluco, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2737 [13:58] <eoqmaluco> I mean my Windows 10 does not run minecraft?
#2738 [13:58] * ruben6969 [ruben6969@notlogged] has quit. (Client Quit)
#2739 [13:59] <urielsalis> eoqmaluco, it doesnt run it in your pc. Minecraft runs fine in Windows 10 in pc that are new enough
#2740 [13:59] <eoqmaluco> sad
#2741 [13:59] <urielsalis> ??> eoqmaluco win/downgrade
#2742 [13:59] <Absol> eoqmaluco: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2743 [14:00] * yoohoo [yoohoo@notlogged] has joined #minecrafthelp
#2744 [14:00] <urielsalis> eoqmaluco, your graphic card doesnt even have drivers for Windows 8.1, so it must be really old
#2745 [14:00] <yoohoo> I can sign into my account on the mojang website, But i cannot sign in on the minecraft launcher.
#2746 [14:00] <urielsalis> yoohoo, can you try again?
#2747 [14:00] * Quinlin [Quinlin@notlogged] has quit. (Ping timeout: 204 seconds)
#2748 [14:01] <yoohoo> Ive tried multiple times, as in around 30. ive changed my password 3 times..
#2749 [14:02] <eoqmaluco> I never wanted my old pro windows computer, I really like windows 10 :/
#2750 [14:03] <urielsalis> eoqmaluco, then you will have to choose between Windows 10 and a new grapihc card
#2751 [14:03] <urielsalis> yoohoo, can you try login to Mojang again?
#2752 [14:03] <yoohoo> Yes i will
#2753 [14:03] * Pi [Pi@notlogged] has joined #minecrafthelp
#2754 [14:04] * Pi is now known as Guest31143
#2755 [14:04] <yoohoo> Yes, just logged into mojang easily. Yet i cant sign into the actual launcher
#2756 [14:04] <urielsalis> yoohoo, redownload the launcher
#2757 [14:04] <eoqmaluco> thank you uriesalis
#2758 [14:04] <urielsalis> yoohoo, and while you do that, what antivirus you have?
#2759 [14:04] <urielsalis> inb4 mcafee
#2760 [14:04] <yoohoo> I dont believe I have one.
#2761 [14:05] <yoohoo> Ill go re download
#2762 [14:05] <Guest31143> It says be as specific as possible,so here goes nothing Okay, so since yesterday I have been having weird framerate drops in Minecraft. This did not affect any steam games, such as Portal 2 and Ark: Survival Evolved, which didn't run any worse than it normally does on my PC, which is pretty bad. When I log on to any server, my frames would randomly drop for a few seconds to about 1-5, and then go back up to around 50-70. After l
#2763 [14:05] * jopo [jopo@notlogged] has joined #minecrafthelp
#2764 [14:05] <Guest31143> It got cut off...
#2765 [14:05] * jopo [jopo@notlogged] has quit. (Client Quit)
#2766 [14:06] * eoqmaluco [eoqmaluco@notlogged] has quit. (Quit: Web client closed)
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#2769 [14:06] <highlife> Hello
#2770 [14:06] <highlife> So my mc won't let me login
#2771 [14:07] <highlife> and gives me the error invalid credentials: invalid token
#2772 [14:07] <highlife> sometimes it will also let me login
#2773 [14:07] <highlife> but it wont let me join a server and says invalid session id
#2774 [14:07] <Guest31143> I think the source of the problem was this line here after I forcefully crashed the game: Completely ignored arguments: [--nativeLauncherVersion, 286]
#2775 [14:07] * murilogamer [murilogamer@notlogged] has joined #minecrafthelp
#2776 [14:08] <highlife> Hello [15:08] <highlife> So my mc won't let me login [15:08] <highlife> and gives me the error invalid credentials: invalid token [15:08] <highlife> sometimes it will also let me login [15:09] <highlife> but it wont let me join a server and says invalid session id
#2777 [14:08] <yoohoo> Urielsalis, I love you :) thanks for the help
#2778 [14:08] * urielsalis tips hat
#2778 [14:08] <urielsalis> highlife, what antivirus you have?
#2779 [14:08] * CrayzKill3r25 [CrayzKill3r25@notlogged] has joined #minecrafthelp
#2780 [14:09] <highlife> I dont know
#2781 [14:09] <highlife> I just have a mac
#2782 [14:09] <highlife> macbook air ;))
#2783 [14:09] * Jklenk [Jklenk@notlogged] has joined #minecrafthelp
#2784 [14:10] <highlife> I am really scared have you ever heard of this and can you help me urielsalis?
#2785 [14:10] <Jklenk> I cant login into my account someone help me
#2786 [14:10] <highlife> SAME
#2787 [14:10] <highlife> does it tell you this?
#2788 [14:10] <highlife> Hello [15:08] <highlife> So my mc won't let me login [15:08] <highlife> and gives me the error invalid credentials: invalid token [15:08] <highlife> sometimes it will also let me login [15:09] <highlife> but it wont let me join a server and says invalid session id
#2789 [14:10] <Jklenk> Same ^
#2790 [14:10] * sidneygamesYT [sidneygamesYT@notlogged] has joined #minecrafthelp
#2791 [14:10] <CrayzKill3r25> http://paste.ubuntu.com/15164163/
#2792 [14:11] <CrayzKill3r25> i cant join minecraft becuse my driver cards cant be updated im on windows 10
#2793 [14:11] <highlife> oh
#2794 [14:11] * Jklenk [Jklenk@notlogged] has quit. (Client Quit)
#2795 [14:11] <highlife> oh rip
#2796 [14:12] <highlife> I just want someone to help me or tell me how to get help
#2797 [14:12] * Tucker [Tucker@notlogged] has joined #minecrafthelp
#2798 [14:12] <highlife> apparently urielsalis is good s I hope he can have me and fix my problem
#2799 [14:12] * null_ [null_@notlogged] has joined #minecrafthelp
#2800 [14:12] <Tucker> none of my usernames or emails are working, i have tried everything, but i know the current username
#2801 [14:13] * sidneygamesYT [sidneygamesYT@notlogged] has quit. (Client Quit)
#2802 [14:13] <CrayzKill3r25> my video cards dont work http://paste.ubuntu.com/15164163/
#2803 [14:13] <urielsalis> highlife, one moment
#2804 [14:13] <CrayzKill3r25> i just whant to play
#2805 [14:13] * WolfHraje_SVK [WolfHraje_SVK@notlogged] has joined #minecrafthelp
#2806 [14:13] <urielsalis> CrayzKill3r25, one moment
#2807 [14:13] * WolfHraje_SVK [WolfHraje_SVK@notlogged] has quit. (Client Quit)
#2808 [14:14] <urielsalis> CrayzKill3r25, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2809 [14:14] <urielsalis> CrayzKill3r25, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2810 [14:14] * null_ [null_@notlogged] has left #minecrafthelp
#2811 [14:14] <urielsalis> ??> Tucker login/throttle
#2812 [14:14] <CrayzKill3r25> i cant downgrade it how do i do that
#2813 [14:14] <Absol> Tucker: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2814 [14:14] * Axnder [Axnder@notlogged] has joined #minecrafthelp
#2815 [14:14] <Absol> Tucker: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2816 [14:14] <CrayzKill3r25> :(
#2817 [14:15] <urielsalis> highlife, sorry, I dont have that much experience in Macs, you would be better asking in the forums
#2818 [14:15] <urielsalis> ??> CrayzKill3r25 win/downgrade
#2819 [14:15] <Absol> CrayzKill3r25: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2820 [14:12] <Guest31143> Okay so I was wondering if this line here might be causing weird frame drops the make the game unplayable, even on the menu- Completely ignored arguments: [--nativeLauncherVersion, 286]
#2821 [14:12] * WolfHraje_SVK [WolfHraje_SVK@notlogged] has joined #minecrafthelp
#2822 [14:12] <CrayzKill3r25> i was on it 1 month
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#2826 [14:14] * maicov [maicov@notlogged] has joined #minecrafthelp
#2827 [14:14] <Guest31143> I can provide further information but I think that may be the cause
#2828 [14:15] * hiram2238 [hiram2238@notlogged] has joined #minecrafthelp
#2829 [14:15] * highlife_ [highlife_@notlogged] has joined #minecrafthelp
#2830 [14:15] <hiram2238> hello
#2831 [14:15] <highlife_> I accidentally left
#2832 [14:15] <highlife_> omg
#2833 [14:15] <hiram2238> hello
#2834 [14:15] <highlife_> do uriel answer my question?
#2835 [14:16] <highlife_> I NEED TO KNOW
#2836 [14:16] <highlife_> Hello [15:08] <highlife> So my mc won't let me login [15:08] <highlife> and gives me the error invalid credentials: invalid token [15:08] <highlife> sometimes it will also let me login [15:09] <highlife> but it wont let me join a server and says invalid session id
#2837 [14:16] <ANDYLOPETA> resourcepacks
#2838 [14:16] <urielsalis> <urielsalis> highlife, sorry, I dont have that much experience in Macs, you would be better asking in the forums
#2839 [14:16] <urielsalis> hi highlife_
#2840 [14:16] <urielsalis> hi hiram2238
#2841 [14:16] <ANDYLOPETA> mi polla por detras
#2842 [14:16] <urielsalis> ANDYLOPETA, ...
#2843 [14:16] <highlife_> but people Hello [15:08] <highlife> So my mc won't let me login [15:08] <highlife> and gives me the error invalid credentials: invalid token [15:08] <highlife> sometimes it will also let me login [15:09] <highlife> but it wont let
#2844 [14:16] <highlife_> oops
#2845 [14:16] <hiram2238> can anyone help me with my account? i cant remember the password to my old account, i have the email for it and everything but it wont let me reset the password
#2846 [14:16] * Tucker [Tucker@notlogged] has quit. (Ping timeout: 204 seconds)
#2847 [14:17] <highlife_> Ok so what do I do urielsalis?
#2848 [14:17] * ANDYLOPETA [ANDYLOPETA@notlogged] has quit. (Client Quit)
#2849 [14:17] <urielsalis> highlife_, make a thread in the forums
#2850 [14:17] <highlife_> someone told me it might be a temp Ip ban how do I fix that?
#2851 [14:17] <highlife_> do you know about temp ip mc bans?
#2852 [14:17] <urielsalis> ??> highlife_ login/throttle
#2853 [14:17] <Absol> highlife_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2854 [14:17] <Absol> highlife_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2855 [14:18] * ROMEO [ROMEO@notlogged] has joined #minecrafthelp
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#2858 [14:18] <highlife_> ok so I wait 3 hours
#2859 [14:18] <highlife_> then I reset password and try to login?
#2860 [14:18] <highlife_> and it should let me?
#2861 [14:18] <urielsalis> highlife_, yes
#2862 [14:18] * highlife [highlife@notlogged] has quit. (Ping timeout: 204 seconds)
#2863 [14:19] <CrayzKill3r25> what happend if i cant downgrade it
#2864 [14:19] <highlife_> ok is there anyway to confirm if it is a temp ip ban though?
#2865 [14:20] * murilogamer [murilogamer@notlogged] has quit. (Quit: Web client closed)
#2866 [14:20] * maicov [maicov@notlogged] has quit. (Ping timeout: 204 seconds)
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#2868 [14:21] * DoRituz [DoRituz@notlogged] has joined #minecrafthelp
#2869 [14:21] <highlife_> so temp ip ban away to confirm it???
#2870 [14:21] <highlife_> so temp ip ban away to confirm it???
#2871 [14:22] * mia [mia@notlogged] has left #minecrafthelp
#2872 [14:22] <urielsalis> highlife_, no way to confirm
#2873 [14:22] * mia [mia@notlogged] has joined #minecrafthelp
#2874 [14:22] <Guest31143> Ok, for a few days I have been having lag spikes which make MC unplayable. The menu screen panorama and splash text also have framerate lag. After crashing my game with task manager, I found out that this line is the first thing in the report. Completely ignored arguments: [--nativeLauncherVersion, 286]
#2875 [14:22] <Guest31143> Does that have anything to do with my issue?
#2876 [14:23] <mia> hello minecraft will not let me get on it says something about an update is there a phone number i can call to ask for help?
#2877 [14:24] <mia> it says it crashed and then it says something about windows 10
#2878 [14:24] <highlife_> I am so mad
#2879 [14:24] <highlife_> what did I do to deserve this
#2880 [14:24] <highlife_> I was a good by
#2881 [14:24] <highlife_> by*
#2882 [14:24] <urielsalis> highlife_, login 3 times incorrectly?
#2883 [14:24] <mia> highlife what happend
#2884 [14:24] <highlife_> I DID NO SUCH THING
#2885 [14:24] <highlife_> I am always correct
#2886 [14:25] <urielsalis> mia, no phone number, you have a dxdag?
#2887 [14:25] <highlife_> I have my login written in a notebook
#2888 [14:25] <highlife_> I am crying
#2889 [14:25] <highlife_> why is your name red btw
#2890 [14:25] <highlife_> AND WHY Cant mc be easier
#2891 [14:25] <mia> no i dont have dxdag
#2892 [14:25] <highlife_> why do we have migrating and temp ip bans
#2893 [14:25] <highlife_> I WAS A GOOD GOOD BOY
#2894 [14:25] <urielsalis> ??> mia win/dxdiag
#2895 [14:25] <Absol> mia: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2896 [14:25] <highlife_> now I can't play hypixel or mineplex or badlion
#2897 [14:25] * Pen_ [Pen_@notlogged] has joined #minecrafthelp
#2898 [14:25] <highlife_> I am crying
#2899 [14:25] <mia> okay ill try
#2900 [14:26] <mia> what do i do after i type it in
#2901 [14:26] <urielsalis> mia, follow the instructions there
#2902 [14:26] <Guest31143> hey i dont mean to be rude but I'm being completely ignored and so is my issue. Can somebody at least acknowledge my existence in this chat?
#2903 [14:26] <mia> okay ill try
#2904 [14:26] <urielsalis> Guest31143, what is your issue?
#2905 [14:27] <Guest31143> <Guest31143> Ok, for a few days I have been having lag spikes which make MC unplayable. The menu screen panorama and splash text also have framerate lag. After crashing my game with task manager, I found out that this line is the first thing in the report. Completely ignored arguments: [--nativeLauncherVersion, 286] [15:24] <Guest31143> Does that have anything to do with my issue?
#2906 [14:27] <Pen_> Hi, when i log in to minecraft my servers disappear. So if i make a offline server and play for a couple of hours and log out of monecraft it will be gone when i come back
#2907 [14:27] <urielsalis> ??> Guest31143 launcher/log
#2908 [14:27] <Absol> Guest31143: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2909 [14:27] * IRON4URMAIDEN [IRON4URMAIDEN@notlogged] has joined #minecrafthelp
#2910 [14:27] <Absol> Guest31143: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2911 [14:27] <urielsalis> Pen_, what?
#2912 [14:27] <IRON4URMAIDEN> hi
#2913 [14:28] <Pen_> It says that my game saves is on my computer but they dont show up in minecraft
#2914 [14:28] <IRON4URMAIDEN> how do i update my drivers
#2915 [14:28] <mia> urielsalis, it does not have any instructions im so confused
#2916 [14:28] <urielsalis> <@Absol> mia: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2917 [14:29] <urielsalis> IRON4URMAIDEN, give me your dxdiag
#2918 [14:29] <Guest31143> http://paste.ubuntu.com/15164499/
#2919 [14:29] * Jadethejewel1 [Jadethejewel1@notlogged] has joined #minecrafthelp
#2920 [14:29] <urielsalis> Guest31143, one moment
#2921 [14:29] <Guest31143> ok
#2922 [14:29] <IRON4URMAIDEN> how do i do that
#2923 [14:29] <urielsalis> ??> Guest31143 launcher/open
#2924 [14:29] <Absol> Guest31143: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#2925 [14:29] <highlife_> ok I need a vpn
#2926 [14:29] <urielsalis> Guest31143, then try to recreate it
#2927 [14:29] <urielsalis> highlife_, buy one
#2928 [14:29] * adding-RAM [adding-RAM@notlogged] has joined #minecrafthelp
#2929 [14:29] <adding-RAM> ey
#2930 [14:29] <highlife_> recommend me one
#2931 [14:29] <highlife_> for mac
#2932 [14:29] <urielsalis> highlife_, tunnelbear
#2933 [14:29] <adding-RAM> hi
#2934 [14:29] <adding-RAM> ok so
#2935 [14:29] <urielsalis> hi adding-RAM
#2936 [14:29] <highlife_> is it for mac???
#2937 [14:29] <urielsalis> highlife_, yes
#2938 [14:29] <highlife_> IS IT FREE?
#2939 [14:29] <urielsalis> highlife_, almost all arent
#2940 [14:30] <adding-RAM> my propglem is how do i add more RAM to my minecraft windows 10 edition beta
#2941 [14:30] <IRON4URMAIDEN> ------------------ System Information ------------------ Time of this report: 2/21/2016, 15:28:00 Machine name: ADMIN-PC Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Compaq 6510b (GF919AT#ABA) BIOS
#2942 [14:30] <highlife_> HOW MUCH IS IT URIEL?
#2943 [14:30] <urielsalis> highlife_, they have different plans
#2944 [14:30] <Guest31143> is this better? http://paste.ubuntu.com/15164526/
#2945 [14:30] <urielsalis> IRON4URMAIDEN, in paste.ubuntu.com please
#2946 [14:30] <highlife_> ok you are my mc hero
#2947 [14:30] <highlife_> do you play on servers???
#2948 [14:30] <urielsalis> ??> Guest31143 launcher/game-output
#2949 [14:30] <Absol> Guest31143: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2950 [14:30] <Absol> Guest31143: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2951 [14:31] <mia> urielsalis i did everything it says and MC is still not working
#2952 [14:31] <urielsalis> highlife_, I dont play Minecraft anymore
#2953 [14:31] <adding-RAM> how do i add more RAM to my minecraft windows 10 edition beta
#2954 [14:31] <adding-RAM> help meh plese
#2955 [14:32] <Jadethejewel1> bought minecraft for pc, on fresh install of windows 10, am told it is incompatible with my system. http://paste.ubuntu.com/15164441/
#2956 [14:32] * Pen_ [Pen_@notlogged] has quit. (Ping timeout: 204 seconds)
#2957 [14:32] <Guest31143> http://paste.ubuntu.com/15164550/
#2958 [14:32] <mia> i copied the url that is says to in the last step but it says to read on but idk were to reqad on
#2959 [14:32] <adding-RAM> HALP ME?!?
#2960 [14:32] <adding-RAM> how do i add more RAM to my minecraft windows 10 edition beta
#2961 [14:32] <mia> help me :(
#2962 [14:33] <urielsalis> adding-RAM, you cant
#2963 [14:33] <IRON4URMAIDEN> then
#2964 [14:33] <adding-RAM> why
#2965 [14:33] <urielsalis> ??> Guest31143 win/dxdiag
#2966 [14:33] <adding-RAM> tgere has to be
#2967 [14:33] <Absol> Guest31143: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2968 [14:33] <GreyVulpine> adding-RAM - There's no need for it
#2969 [14:33] <adding-RAM> yes
#2970 [14:33] <GreyVulpine> adding-RAM - Nope.
#2971 [14:33] <adding-RAM> mine keeps freezing but then goes normal
#2972 [14:33] <adding-RAM> i have the system req
#2973 [14:33] * matt__ [matt__@notlogged] has joined #minecrafthelp
#2974 [14:33] <urielsalis> Jadethejewel1, one moment
#2975 [14:33] <GreyVulpine> adding-RAM - Adding more RAM wouldn't fix that anyways
#2976 [14:33] <adding-RAM> and the recomended the req
#2977 [14:34] <urielsalis> Jadethejewel1, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2978 [14:34] * yKrane022 [yKrane022@notlogged] has joined #minecrafthelp
#2979 [14:34] * matt__ [matt__@notlogged] has quit. (Client Quit)
#2980 [14:34] * Moses [Moses@notlogged] has joined #minecrafthelp
#2981 [14:35] * Justin__ [Justin__@notlogged] has joined #minecrafthelp
#2982 [14:35] <mia> ugh it wont let me get on minecraft
#2983 [14:35] * yCrazyn_ [yCrazyn_@notlogged] has joined #minecrafthelp
#2984 [14:35] <adding-RAM> mia what does it say
#2985 [14:35] <Jadethejewel1> seriously, i only just upgraded :( can i not get drivers for windows 10?
#2986 [14:35] <urielsalis> ??> Jadethejewel1 win/downgrade
#2987 [14:35] <Absol> Jadethejewel1: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2988 [14:35] <Justin__> Hey im back from yesterday...my minecraft is buggy and glitchy.. Everytime i click my mouse it like acts weird
#2989 [14:36] * DoRituz [DoRituz@notlogged] has quit. (Quit: Web client closed)
#2990 [14:36] <Guest31143> http://paste.ubuntu.com/15164610/
#2991 [14:36] <adding-RAM> justin_ are you using a screenshot or older version?
#2992 [14:36] <Justin__> im using the most recent version
#2993 [14:36] * IRON4URMAIDEN [IRON4URMAIDEN@notlogged] has quit. (Quit: Web client closed)
#2994 [14:36] * zain_955 [zain_955@notlogged] has joined #minecrafthelp
#2995 [14:36] <Moses> I have had this account for 4 years, and now when i try to log in it says wrong password. So i go on mojang to log in so i can change my password. I change it 3 times to be sure. Then i go log in i'm fine. Then like 3 weeks after (today) i try to log into mojang.com for an ign change now its doing it again. So i cant play mc
#2996 [14:37] <urielsalis> ??> Moses login/throttle
#2997 [14:37] <Absol> Moses: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2998 [14:37] <Absol> Moses: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2999 [14:37] <adding-RAM> justin_ try using Optifine
#3000 [14:37] <highlife_> wait
#3001 [14:37] <highlife_> I am using tunneler and I didn't pay
#3002 [14:37] <Justin__> i have optifine on its my minecraft
#3003 [14:37] <Moses> No but the thing is the first time i tried logging into mojang.com it says wrong password or email
#3004 [14:37] <highlife_> why tf you lying
#3005 [14:37] <urielsalis> Guest31143, download and install http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#3006 [14:37] <highlife_> tunnelbear*
#3007 [14:38] <urielsalis> highlife_, I said most. and tunnelbear has 500mb free per month
#3008 [14:38] <adding-RAM> justin_ ok then try to use no optifine?
#3009 [14:38] <urielsalis> ??> Justin__ mods
#3010 [14:38] <Absol> Justin__: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3011 [14:38] <Absol> Justin__: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3012 [14:38] <Moses> Then i finally change my password and it STILL wont log me in
#3013 [14:38] <Justin__> tried it alredy
#3014 [14:38] <highlife_> WHAT HAPPENS IF I RUN OUT 500MB
#3015 [14:38] <Justin__> already*
#3016 [14:38] <adding-RAM> huh
#3017 [14:38] <highlife_> how much is it for unlimited
#3018 [14:38] <adding-RAM> try reinstalling minecraft
#3019 [14:38] <Moses> I did
#3020 [14:38] <Justin__> im posting a vid of what happes gimme 1 sec
#3021 [14:38] <Moses> 10 times
#3022 [14:38] <Justin__> also i tried reinstallubg mc
#3023 [14:38] <Justin__> reinstalling*
#3024 [14:38] <adding-RAM> then i have no lcue'
#3025 [14:38] <adding-RAM> ckue
#3026 [14:38] <highlife_> and so will the temp Ip ban still wear off after 3 hours if I play on a vpn??
#3027 [14:38] <adding-RAM> clue
#3028 [14:38] <adding-RAM> sorry m8
#3029 [14:38] <urielsalis> ??> Justin__ win/dxdiag
#3030 [14:38] <Absol> Justin__: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3031 [14:38] <Moses> I know it's not Minecraft, Its mojang
#3032 [14:39] <urielsalis> Moses, is the same
#3033 [14:39] <Moses> So what should i do, is there a way i can call Mojang?
#3034 [14:39] <highlife_> WAIT THE VPN WONT LET ME USE TEAMSPEAK WHAT
#3035 [14:39] <highlife_> IT IS SAYING CANT CONNECT
#3036 [14:40] * MattOfflineMc is now known as Mata
#3037 [14:40] * yKrane022 [yKrane022@notlogged] has quit. (Ping timeout: 204 seconds)
#3038 [14:40] <urielsalis> highlife_, obviously
#3039 [14:40] <highlife_> OBVIOUSLY WHAT?
#3040 [14:40] <highlife_> WHAT IS SO OBVIOUS ABOUT ANY OF THIS??
#3041 [14:40] <Lord_Ralex> highlife_, turn off the caps
#3042 [14:40] <Moses> Hello, this is really getting annoying im trying to play with my friends.
#3043 [14:40] <urielsalis> Moses, you cant. Wait the 3 hours instead of shouting like highlife_ is doing right now
#3044 [14:40] <highlife_> oh sorry
#3045 [14:40] <Moses> 3 hours
#3046 [14:40] <highlife_> ok so
#3047 [14:41] <highlife_> uriel will the 3 hours still wear off if I am playing on the vpn
#3048 [14:41] <Moses> Are u serious, u expect me to wait 3 hours to play a game. It shouldn't be messing up in the first way.
#3049 [14:41] <highlife_> and is there a way to let the vpn allow ts to connect
#3050 [14:41] * Jadethejewel1 [Jadethejewel1@notlogged] has quit. (Ping timeout: 204 seconds)
#3051 [14:41] <urielsalis> highlife_, as long as you dont login in your connection yes
#3052 [14:41] * yCrazyn_ [yCrazyn_@notlogged] has quit. (Quit: Web client closed)
#3053 [14:41] * CrystalMageX [CrystalMageX@notlogged] has joined #minecrafthelp
#3054 [14:41] <urielsalis> Moses, is a security thing
#3055 [14:41] <highlife_> ok bb
#3056 [14:41] <highlife_> is there a way to let teamspeak connect
#3057 [14:42] <highlife_> I assume you use tunnel bear so
#3058 [14:42] <Moses> Security are u serious, so it does a security thing twice in one week, thats bs
#3059 [14:42] <highlife_> moses just get a vpn
#3060 [14:42] <highlife_> tunnelbear is free ;))
#3061 [14:42] <Moses> What is a vpn
#3062 [14:42] <highlife_> int hides your ip
#3063 [14:42] * CrayzKill3r25 [CrayzKill3r25@notlogged] has quit. (Quit: Web client closed)
#3064 [14:42] <Moses> So a vpn will hide my ip so i can log iinto Minecraft??
#3065 [14:42] <highlife_> urielaalis can I allow ts to connect in tunneler settings
#3066 [14:42] <highlife_> YES MOSES
#3067 [14:43] <CrystalMageX> does the formatting code "k" reset colors, other styles, or both?
#3068 [14:43] <Moses> How do i get it
#3069 [14:43] <Justin__> vid is almost done
#3070 [14:43] <Moses> no r resets
#3071 [14:43] <CrystalMageX> it resets colors, styles, or both?
#3072 [14:43] <highlife_> when uriel doesn't answer yo question
#3073 [14:44] <Justin__> https://www.youtube.com/watch?v=Tbty5TQTL2U&feature=youtu.be here is what is happening to me
#3074 [14:44] <highlife_> you can go to tunnelbear website and click download you kid
#3075 [14:44] * Lord_Ralex kicked highlife_ from #minecrafthelp (Reason: ighlife_ :Either get a better attitude, or don't come back)
#3076 [14:44] * mia [mia@notlogged] has quit. (Ping timeout: 204 seconds)
#3077 [14:44] <urielsalis> ??> Justin__ mods
#3078 [14:44] <Absol> Justin__: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3079 [14:44] <Absol> Justin__: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3080 [14:44] <Moses> ahhh i should do that, because i dont think u guys understand what my problem is
#3081 [14:44] * WyDaddy [WyDaddy@notlogged] has joined #minecrafthelp
#3082 [14:45] <Guest31143> urielsalis I'm installing the driver right now, is there anything that I need to do after it is finished?
#3083 [14:45] <Justin__> ill take of mods rn then
#3084 [14:45] * WyDaddy [WyDaddy@notlogged] has quit. (Client Quit)
#3085 [14:45] <Justin__> its not the mods
#3086 [14:45] <urielsalis> Guest31143, reboot
#3087 [14:45] <Guest31143> ok
#3088 [14:45] * highlife [highlife@notlogged] has joined #minecrafthelp
#3089 [14:45] * highlife [highlife@notlogged] has quit. (Network ban)
#3090 [14:46] * Minecrafter123 [Minecrafter123@notlogged] has joined #minecrafthelp
#3091 [14:47] * zThiago [zThiago@notlogged] has joined #minecrafthelp
#3092 [14:47] * zThiago [zThiago@notlogged] has quit. (Client Quit)
#3093 [14:47] <CrystalMageX> figured it out - both colors and styles
#3094 [14:47] <CrystalMageX> figured it out - both colors and styles
#3095 [14:47] * CrystalMageX [CrystalMageX@notlogged] has left #minecrafthelp
#3096 [14:47] <Minecrafter123> Can someone please help me with the logging in part? It keeps saying the username or password is incorrect. And Mojang is not really helping me? What should i do?
#3097 [14:48] <Minecrafter123> And i know im doing everything right too.
#3098 [14:48] <urielsalis> ??> Minecrafter123 login/throttle
#3099 [14:48] <Absol> Minecrafter123: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3100 [14:48] <Absol> Minecrafter123: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3101 [14:48] * cancer14 [cancer14@notlogged] has joined #minecrafthelp
#3102 [14:48] <Minecrafter123> Ok, thank you. :)
#3103 [14:49] * Justin__ [Justin__@notlogged] has quit. (Ping timeout: 204 seconds)
#3104 [14:49] * cancer14 [cancer14@notlogged] has quit. (Client Quit)
#3105 [14:49] <Moses> Minecrafter123: the same thing is happening to me
#3106 [14:50] * zain_955 [zain_955@notlogged] has quit. (Quit: Web client closed)
#3107 [14:50] * Guest31143 [Guest31143@notlogged] has quit. (Ping timeout: 204 seconds)
#3108 [14:52] * sanchez [sanchez@notlogged] has joined #minecrafthelp
#3109 [14:52] <Minecrafter123> Absol, I tried the link and reseted it, but its still saying im wrong. And i wrote down the password, and everything else.
#3110 [14:53] * sanchez [sanchez@notlogged] has quit. (Client Quit)
#3111 [14:53] * Moses [Moses@notlogged] has quit. (Quit: Web client closed)
#3112 [14:54] <urielsalis> Absol, you have to wait 3 horus first
#3113 [14:54] <urielsalis> Minecrafter123, you have to wait 3 horus first
#3114 [14:54] * sanchez [sanchez@notlogged] has joined #minecrafthelp
#3115 [14:55] <Minecrafter123> But why 3 hours? Its so specific....
#3116 [14:56] <urielsalis> Minecrafter123, its a guess, it may be shorter. We dont know for sure
#3117 [14:57] <Minecrafter123> Ok, thank you urielsalis. :)
#3118 [14:57] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#3119 [14:57] * LadySookie [LadySookie@notlogged] has joined #minecrafthelp
#3120 [14:58] * MineHelp12 [MineHelp12@notlogged] has joined #minecrafthelp
#3121 [14:58] * Pi [Pi@notlogged] has joined #minecrafthelp
#3122 [14:58] <LadySookie> i need help
#3123 [14:58] <Light_Dragons> What prob
#3124 [14:58] <Light_Dragons> ask away
#3125 [14:58] <urielsalis> LadySookie, just ask
#3126 [14:58] * Pi is now known as Guest32183
#3127 [14:58] <Light_Dragons> urielsalis: wb!
#3128 [14:58] <LadySookie> it keeps crashing
#3129 [14:58] <urielsalis> Light_Dragons, never left :P
#3130 [14:59] <Light_Dragons> you were afk tho
#3131 [14:59] <Light_Dragons> xd
#3132 [14:59] <urielsalis> Light_Dragons, 27 hours awake
#3133 [14:59] <Light_Dragons> LadySookie: crash report?
#3134 [14:59] <Light_Dragons> Wait
#3135 [14:59] <LadySookie> ye
#3136 [14:59] * Guest32183 [Guest32183@notlogged] has quit. (Client Quit)
#3137 [14:59] <Light_Dragons> can you open the launcher
#3138 [14:59] <urielsalis> ??> LadySookie launcher/crash-log
#3139 [14:59] <Absol> LadySookie: We need to see your crash log, which appears after a crash.
#3140 [14:59] <Light_Dragons> ??
#3141 [14:59] <Absol> LadySookie: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3142 [14:59] * Pi [Pi@notlogged] has joined #minecrafthelp
#3143 [14:59] <Pi> hi
#3144 [14:59] <Light_Dragons> hi
#3145 [15:00] <urielsalis> * Pi (Formerly Guest31143) has joined
#3146 [15:00] * Pi is now known as Guest4648
#3147 [15:00] <Guest4648> I don't know what the identify thing is
#3148 [15:00] <urielsalis> Porkyle, you rebotted?
#3149 [15:00] <urielsalis> Guest4648, you rebotted?
#3150 [15:00] <Guest4648> Yes
#3151 [15:00] <Light_Dragons> !k Light_Dragons
#3152 [15:00] <Light_Dragons> aww
#3153 [15:00] <urielsalis> Guest4648, try minecraft now
#3154 [15:00] * LadySookie [LadySookie@notlogged] has quit. (Client Quit)
#3155 [15:00] <Guest4648> My problem has not been fixed unfortunatly
#3156 [15:01] <Light_Dragons> I gtg!
#3157 [15:01] <Light_Dragons> Ill be back solving problems tommorow
#3158 [15:01] <urielsalis> ??> Guest4648 launcher/crash-log
#3159 [15:01] <Light_Dragons> xd
#3160 [15:01] <Absol> Guest4648: We need to see your crash log, which appears after a crash.
#3161 [15:01] <Light_Dragons> cya
#3162 [15:01] <Absol> Guest4648: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3163 [15:01] * Light_Dragons [Light_Dragons@notlogged] has quit. (Quit: Web client closed)
#3164 [15:01] * Panda_ [Panda_@notlogged] has joined #minecrafthelp
#3165 [15:01] <MineHelp12> can some one help me with loging in plz?
#3166 [15:02] <Panda_> I keep getting this error > AL lib: (EE) alc_cleanup: 1 device not closed Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#3167 [15:02] <CubeTheThird> Panda_, copy the complete log onto http://paste.ubuntu.com and give the URL here.
#3168 [15:02] <urielsalis> MineHelp12, what happens when you try?
#3169 [15:02] <MineHelp12> so, its saying that username and password is incorect. IDK WHY.
#3170 [15:02] <CubeTheThird> ??> MineHelp12 login/throttle
#3171 [15:02] <Absol> MineHelp12: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3172 [15:02] <Absol> MineHelp12: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3173 [15:03] <Guest4648> http://paste.ubuntu.com/15165055/
#3174 [15:03] <MineHelp12> 3 attempts is a lckout?
#3175 [15:03] <Panda_> http://paste.ubuntu.com/15165052/
#3176 [15:03] <CubeTheThird> MineHelp12, roughly, depending on how quickly they occur
#3177 [15:03] * titam [titam@notlogged] has joined #minecrafthelp
#3178 [15:03] <CubeTheThird> Panda_, that's not the complete log
#3179 [15:04] * titam [titam@notlogged] has quit. (Client Quit)
#3180 [15:04] <MineHelp12> cubethethird, whatsthe login/throttle?
#3181 [15:04] <CubeTheThird> MineHelp12, shortcut for Absol
#3182 [15:04] <MineHelp12> what?
#3183 [15:05] <CubeTheThird> ??> MineHelp12 bot
#3184 [15:05] <Absol> MineHelp12: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#3185 [15:05] <MineHelp12> oh...?
#3186 [15:06] <MineHelp12> wait, what?
#3187 [15:06] * Sara_ [Sara_@notlogged] has joined #minecrafthelp
#3188 [15:06] <CubeTheThird> problem?
#3189 [15:06] <MineHelp12> Idk...
#3190 [15:07] <MineHelp12> wait, theres bots on here?
#3191 [15:07] <Sara_> Yes. my 9 year old daughter can't remember her Minecraft user name or her password. Can you help?
#3192 [15:07] <CubeTheThird> MineHelp12, several
#3193 [15:07] <MineHelp12> oh...
#3194 [15:07] <CubeTheThird> Sara_, so she doesn't know the email used for the account?
#3195 [15:07] * Planet95 [Planet95@notlogged] has joined #minecrafthelp
#3196 [15:07] * Planet95 [Planet95@notlogged] has quit. (Client Quit)
#3197 [15:08] <MineHelp12> Im leaving. bye people.
#3198 [15:08] <Sara_> Yes, we know the email, but when logging in, it asks for her User Name, not her email (I tried, hoping that was the answer to no avail.)
#3199 [15:08] * sebasjmint [sebasjmint@notlogged] has joined #minecrafthelp
#3200 [15:08] * MineHelp12 [MineHelp12@notlogged] has quit. (Quit: Web client closed)
#3201 [15:09] <sebasjmint> http://paste.ubuntu.com/15165099/
#3202 [15:09] <CubeTheThird> sebasjmint, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#3203 [15:09] * Sara_ [Sara_@notlogged] has quit. (Client Quit)
#3204 [15:10] * sebasjmint [sebasjmint@notlogged] has quit. (Client Quit)
#3205 [15:11] * NoG_ [NoG_@notlogged] has joined #minecrafthelp
#3206 [15:11] <Panda_> All im getting.. http://paste.ubuntu.com/15165149/
#3207 [15:11] <CubeTheThird> Panda_, can you send the launcher log too?
#3208 [15:12] <NoG_> Alguem poderia me ajudar
#3209 [15:12] * PIERI [PIERI@notlogged] has joined #minecrafthelp
#3210 [15:12] <NoG_> alguem do suporte ?
#3211 [15:12] * PIERI [PIERI@notlogged] has quit. (Client Quit)
#3212 [15:12] <CubeTheThird> NoG_, we only speak English here
#3213 [15:12] <Panda_> Cube, Some times when I launch it, it works fine. but sometimes it doesn't launch and I get the error. Its really bothering me.
#3214 [15:12] <Panda_> I'm trying to get the launcher error
#3215 [15:12] <NoG_> Eu sou Br e não entendo nada de inglês comprei o game e preciso de ajuda
#3216 [15:13] <CubeTheThird> ??> NoG_ lang/pt
#3217 [15:13] <Absol> NoG_: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#3218 [15:14] <NoG_> vendem o game pro mundo inteiroe so falam inglês bacana isso
#3219 [15:14] <Panda_> CubeTheThird, I got it.. http://paste.ubuntu.com/15165191/
#3220 [15:14] <CubeTheThird> Panda_, does your issue occur without mods?
#3221 [15:14] <Panda_> Yea
#3222 [15:14] <Guest4648> is Uriel gone? http://paste.ubuntu.com/15165055/
#3223 [15:15] <CubeTheThird> Panda_, can you get a log without mods?
#3224 [15:15] <Panda_> I tried both
#3225 [15:12] <NoG_> quem pode me ajudar com meu problmema ?
#3226 [15:12] <urielsalis> Guest4648, sorry, went to made some tea
#3227 [15:12] <CubeTheThird> NoG_, please use translate.google.com
#3228 [15:13] <Guest4648> haha sorry
#3229 [15:13] <urielsalis> Guest4648, one moment
#3230 [15:13] <CubeTheThird> Panda_, I mean, can you provide us with a log without using mosd
#3231 [15:13] <CubeTheThird> *mods
#3232 [15:13] <urielsalis> Guest4648, I dont see anything wrong there
#3233 [15:13] <Panda_> no mods
#3234 [15:13] <Panda_> http://paste.ubuntu.com/15165216/
#3235 [15:13] <Guest4648> ;-;
#3236 [15:13] <NoG_> who support can help me with my problem?
#3237 [15:14] <CubeTheThird> NoG_, what is the problem?
#3238 [15:14] <CubeTheThird> Panda_, that would appear to be an issue with your audio drivers
#3239 [15:15] <Guest4648> Okay, I'll try to figure out the rest myself I guess, thanks for your time.
#3240 [15:15] * urielsalis tips hat
#3240 [15:15] * Guest4648 [Guest4648@notlogged] has quit. (Quit: Web client closed)
#3241 [15:15] * HarryHD_Gamer [HarryHD_Gamer@notlogged] has joined #minecrafthelp
#3242 [15:16] <Panda_> CubeTheThird: Would I have to replace my audio driver then?
#3243 [15:16] <HarryHD_Gamer> okay ive forgotten my security question asnwers and i cant reset them as ive dont know my email
#3244 [15:17] <urielsalis> HarryHD_Gamer, minecraft.net/retrievename and test all your emails
#3245 [15:17] <CubeTheThird> Panda_, you would have to update them I'd imagine. Did you want assistance with that?
#3246 [15:17] <Panda_> Sure ;-;
#3247 [15:17] <HarryHD_Gamer> no i dont know my password
#3248 [15:17] <NoG_> I have my account approximately about 4 years, I was a few months without logging in, I log in today and I can not in any way already changed password, but does not work WHAT should I do?
#3249 [15:17] <urielsalis> ??> HarryHD_Gamer mojang/email
#3250 [15:17] <Absol> HarryHD_Gamer: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3251 [15:17] <CubeTheThird> ??> Panda_ win/dxdiag
#3252 [15:17] <Absol> HarryHD_Gamer: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3253 [15:17] <Absol> Panda_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3254 [15:18] <CubeTheThird> ??> NoG_ login/throttle
#3255 [15:18] <Absol> NoG_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3256 [15:18] <Absol> NoG_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3257 [15:18] <Panda_> CubeTheThird: Sure, Could I have help?
#3258 [15:18] <HarryHD_Gamer> yea i know i dont know my password for my email account for my mojang account so i cant reset my security questions
#3259 [15:18] <urielsalis> <@Absol> HarryHD_Gamer: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3260 [15:18] <CubeTheThird> Panda_, do what Absol told you firstly
#3261 [15:18] <urielsalis> <@Absol> HarryHD_Gamer: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3262 [15:19] * CazCraftOwner [CazCraftOwner@notlogged] has joined #minecrafthelp
#3263 [15:20] <Panda_> Cube.
#3264 [15:21] <CubeTheThird> yes?
#3265 [15:21] <Panda_> WHen I do the first step... It doesn't come up with the area to do the cmd..
#3266 [15:21] <Panda_> I'm using windows 10.
#3267 [15:22] <CubeTheThird> Panda_, you held the windows key (flag) + r ?
#3268 [15:22] * HarryHD_Gamer [HarryHD_Gamer@notlogged] has quit. (Client Quit)
#3269 [15:22] <Panda_> I did..
#3270 [15:22] <GreyVulpine> Win+R works for me on Win 10
#3271 [15:22] <CubeTheThird> Panda_, and that didn't bring up a run box?
#3272 [15:22] <CazCraftOwner> Hello! I have a minecraft account without the TID because I got it from a good friend, and apparently I cannot log on anymore. There was never an email sent for a password or security questions change, and it was using my email. Any help?
#3273 [15:22] <Panda_> Nvm I tried it again
#3274 [15:22] * Cyrus [Cyrus@notlogged] has quit. (Read error: Connection reset by peer)
#3275 [15:22] <NoG_> right, and if I do not work because I'm worried all afternoon tantando solve my problem what should I do?
#3276 [15:23] <CubeTheThird> CazCraftOwner, your friend is the owner of the account, as it is a violation of the EULA to give an account to someone else
#3277 [15:23] <CubeTheThird> NoG_, wait 3 hours before trying again
#3278 [15:23] * SkipperFTW [SkipperFTW@notlogged] has joined #minecrafthelp
#3279 [15:23] <SkipperFTW> wsdawd
#3280 [15:23] <Panda_> CubeTheThird..
#3281 [15:23] <Panda_> When I do the steps it shows my computer info..
#3282 [15:23] <Panda_> I don't want that.
#3283 [15:23] <GreyVulpine> Panda_ - That's what it's supposed to do
#3284 [15:24] <Panda_> But then u guys have my computer info.
#3285 [15:24] <GreyVulpine> Which will help us, help you
#3286 [15:24] <CubeTheThird> Panda_, there's no personal info in it
#3287 [15:24] <Panda_> It doesn't show my ip etc right?
#3288 [15:24] <CazCraftOwner> is there any way to find out who may be on that account?
#3289 [15:24] <GreyVulpine> RIght
#3290 [15:25] <CubeTheThird> Panda_, also.. your IP is public info. That's not private
#3291 [15:25] * Pi [Pi@notlogged] has joined #minecrafthelp
#3292 [15:25] <urielsalis> Hi again Pi
#3293 [15:25] <Pi> hey I know i said I was gonna look for stuff myself but I found something interesting
#3294 [15:25] * Pi is now known as Guest82617
#3295 [15:25] <Guest82617> I'm going to put it into the paste thing
#3296 [15:25] <Panda_> MY, computer ip is not sposed to be public
#3297 [15:25] <Panda_> Doesn't it give away info about your computer?
#3298 [15:25] <GreyVulpine> Panda_ - It is
#3299 [15:25] <Guest82617> http://paste.ubuntu.com/15165343/
#3300 [15:25] <urielsalis> Panda_, it already is, thats its name
#3301 [15:25] <urielsalis> Panda_, Public IP
#3302 [15:25] <NoG_> okay just I want to be sure that I will have an efficient support it bought the original game rightfully so.
#3303 [15:26] <urielsalis> Panda_, you IP is 162.157.208.171 and you ISP is telus
#3304 [15:26] <CubeTheThird> Panda_, your IP address is what websites and servers use to communicate with your computer
#3305 [15:26] <CubeTheThird> Panda_, if that were private, you wouldn't be able to receive messages from this chatroom
#3306 [15:26] <urielsalis> Panda_, IRC broadcast it to all when you login
#3307 [15:26] <GreyVulpine> Panda_ - Think of it this way. Is your home address private? If it is, how will people know where to contact you? Where packages you order will deliver to?
#3308 [15:26] <CazCraftOwner> CubeTheThird how do i find out who is using that account?
#3309 [15:27] <Panda_> I see now..
#3310 [15:27] * SkipperFTW [SkipperFTW@notlogged] has quit. (Ping timeout: 204 seconds)
#3311 [15:27] * roger [roger@notlogged] has joined #minecrafthelp
#3312 [15:27] * kauepaiva [kauepaiva@notlogged] has joined #minecrafthelp
#3313 [15:27] <CubeTheThird> CazCraftOwner, you don't? you'll need to have your friend contact Mojang to recover the account
#3314 [15:28] * SeanZipper [SeanZipper@notlogged] has joined #minecrafthelp
#3315 [15:28] <CazCraftOwner> and how can he do that? he already tried to retrieve the password but an email never showed up
#3316 [15:28] <Panda_> http://paste.ubuntu.com/15165385/
#3317 [15:28] <CubeTheThird> ??> CazCraftOwner mojang/email
#3318 [15:28] <Absol> CazCraftOwner: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3319 [15:28] <Absol> CazCraftOwner: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3320 [15:29] <SeanZipper> resetting majoring password isn't working and can't find a chat service for that
#3321 [15:29] * adding-RAM [adding-RAM@notlogged] has joined #minecrafthelp
#3322 [15:29] <adding-RAM> how do i add more RAM to minecraft windows 10 edition
#3323 [15:29] <SeanZipper> sorry. Majoring password
#3324 [15:29] * kauepaiva [kauepaiva@notlogged] has quit. (Client Quit)
#3325 [15:29] <urielsalis> adding-RAM, you asked before, we told you you cant
#3326 [15:29] <Guest82617> adding RAM you can't
#3327 [15:29] <adding-RAM> you can'
#3328 [15:30] <adding-RAM> i bet u can with a difrent boot to the game
#3329 [15:30] <roger> I downloaded mine craft for my daughter and didnt realize that my computer is outdated. i do have a laptop that is good. can i transfer the game there?
#3330 [15:30] <adding-RAM> like starting the game with somthing else
#3331 [15:30] <CubeTheThird> adding-RAM, then ask on the minecraft forums about that. We don't know about that here
#3332 [15:30] <adding-RAM> >=O
#3333 [15:30] <adding-RAM> i have been trying to get me mc windows 10 to work for weeks
#3334 [15:30] <CubeTheThird> roger, just download the game from minecraft.net/download, and login with your mojang account
#3335 [15:30] <Panda_> CubeTheThird: is the pastebin that I sent you correct?
#3336 [15:30] <CubeTheThird> Panda_, yes. One moment
#3337 [15:30] <Panda_> kk
#3338 [15:30] <urielsalis> roger, yes
#3339 [15:31] <adding-RAM> UHG!
#3340 [15:31] <urielsalis> ??> adding-RAM win/dxdiag
#3341 [15:31] <Absol> adding-RAM: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3342 [15:31] <SeanZipper> quit
#3343 [15:31] <adding-RAM> ok 1 sec
#3344 [15:31] * Chaniqua [Chaniqua@notlogged] has joined #minecrafthelp
#3345 [15:31] <adding-RAM> pastebin thing?
#3346 [15:31] <urielsalis> SeanZipper, /quit
#3347 [15:31] <SeanZipper> yeah
#3348 [15:31] <adding-RAM> where is the pastebin thingy
#3349 [15:31] <urielsalis> adding-RAM, read the instructinos
#3350 [15:31] <adding-RAM> k
#3351 [15:32] <Chaniqua> I need help i cant get into minecraft http://paste.ubuntu.com/15165402/
#3352 [15:32] <urielsalis> Chaniqua, one moment
#3353 [15:32] <CazCraftOwner> CubeTheThird what if i already filled that in, anything else i can do?
#3354 [15:32] <Chaniqua> Okay.
#3355 [15:32] * SeanZipper [SeanZipper@notlogged] has quit. (Client Quit)
#3356 [15:32] <CubeTheThird> CazCraftOwner, your friend needs to contact them with the transaction ID for the purchase
#3357 [15:32] * pedro [pedro@notlogged] has joined #minecrafthelp
#3358 [15:32] <urielsalis> Chaniqua, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#3359 [15:32] <adding-RAM> http://paste.ubuntu.com/15165469/
#3360 [15:33] <adding-RAM> dare usa go
#3361 [15:33] <Chaniqua> Okay thankyou
#3362 [15:33] <adding-RAM> ^
#3363 [15:33] <adding-RAM> oops
#3364 [15:33] <urielsalis> adding-RAM, we need the full report
#3365 [15:33] <adding-RAM> oh ok
#3366 [15:33] <CubeTheThird> Panda_, ok try the second download here: http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false#1
#3367 [15:33] * Guest32510 [Guest32510@notlogged] has quit. (Quit: I appear to have left for some reason.)
#3368 [15:33] * Guest32510 [Guest32510@notlogged] has quit. (Quit: I appear to have left for some reason.)
#3369 [15:33] * Chaniqua [Chaniqua@notlogged] has left #minecrafthelp
#3370 [15:33] * ShaRose [ShaRose@notlogged] has joined #minecrafthelp
#3371 [15:33] <urielsalis> ??> adding-RAM requirements
#3372 [15:33] <Absol> adding-RAM: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#3373 [15:33] <Panda_> CubeTheThird, Will it give me viruses?
#3374 [15:34] <CubeTheThird> Panda_, no.. it's from the realtek website, which is what audio devices you have
#3375 [15:34] <Panda_> o...
#3376 [15:34] <Panda_> woops lol
#3377 [15:34] <adding-RAM> now here http://paste.ubuntu.com/15165493/
#3378 [15:34] <adding-RAM> i chacked and i meet the games req
#3379 [15:35] <adding-RAM> i think the recpmended too
#3380 [15:35] <urielsalis> adding-RAM, it doesnt meet the CPU requirements and I didnt check the graphics card one yet
#3381 [15:35] <Panda_> how do I install it? I don't see a 'download' button or something
#3382 [15:35] <Panda_> xD
#3383 [15:35] <urielsalis> adding-RAM, Minimum is CPU: Intel Pentium D or AMD Athlon 64 (K8) 2.6 GHz
#3384 [15:35] * Mazda [Mazda@notlogged] has joined #minecrafthelp
#3385 [15:35] <urielsalis> adding-RAM, you have AMD E-450 APU with Radeon(tm) HD Graphics (2 CPUs), ~1.6GHz
#3386 [15:35] <CubeTheThird> Panda_, the download button is where it says 'global'
#3387 [15:36] <Mazda> Uriel, my friend talk to you yet?
#3388 [15:36] <adding-RAM> so?
#3389 [15:36] <urielsalis> Mazda, nope
#3390 [15:36] <adding-RAM> whats that mean
#3391 [15:36] <Panda_> This? http://www.realtek.com/downloads/
#3392 [15:36] <Mazda> Alright, I'll get him on. Sorry.
#3393 [15:36] <urielsalis> adding-RAM, , For example, imagine your a computer. You can do 100 math operations, remember 10 things and draw 50 things. Now imagine if someone comes and say "Do 500 math operations, remember 50 things and draw 100 things". You will either refuse to do it, or do it slower than 1 every X time that you could do before.
#3394 [15:36] * NoG_ [NoG_@notlogged] has quit. (Quit: Web client closed)
#3395 [15:37] <adding-RAM> so do i meet the req or no?
#3396 [15:37] <urielsalis> adding-RAM, no
#3397 [15:37] <adding-RAM> then wtf do i meet minecraft pc edition recomended requirments then?!?
#3398 [15:38] <urielsalis> adding-RAM, you dont
#3399 [15:38] <urielsalis> ??> adding-RAM requirements
#3400 [15:38] <Absol> adding-RAM: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#3401 [15:38] <CubeTheThird> Panda_, no...
#3402 [15:38] <adding-RAM> i checked though
#3403 [15:38] * Astrid219 [Astrid219@notlogged] has joined #minecrafthelp
#3404 [15:38] <adding-RAM> and i can run pc edition at 120 FPS
#3405 [15:38] <urielsalis> adding-RAM, check that link...
#3406 [15:38] <Guest82617> do you know what the fatal error thing means or if it is the source of the problem? http://paste.ubuntu.com/15165343/
#3407 [15:39] <Panda_> CubeTheThird, It asks if I agree to this thing then I hit next.. then it brings me to this.. http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false Do I click the second one?
#3408 [15:39] <adding-RAM> then wh can i run minecraft pc at 120 fps
#3409 [15:39] <CubeTheThird> Panda_, yes that's right
#3410 [15:39] <urielsalis> adding-RAM, they are different versions with different settings
#3411 [15:39] <adding-RAM> D=
#3412 [15:39] <CazCraftOwner> CubeTheThird i filled it in his place because he doesnt play mc anymore and i wrote about the account being bought as a mistake because i was freaked out about my friends account.
#3413 [15:39] <adding-RAM> then what does my APU do for me?
#3414 [15:39] <urielsalis> adding-RAM, and FPS is graphics performance, you are laking CPU that is calculations
#3415 [15:40] <urielsalis> adding-RAM, you can overclock a RPI2 to run better than it
#3416 [15:40] <adding-RAM> uhm
#3417 [15:40] <urielsalis> adding-RAM, and the rpi2 is 20U$D
#3418 [15:40] <Astrid219> Fatal java error - running optifine, older comp/video card, has worked for a year and suddenly servers freeze immediately and get a fatal java error. Removed optifine, unistalled, reinstalled that and minecraft, made sure to have correct java version... PLEASE help
#3419 [15:40] <Mazda> Uriel his name is CazCraftOwner
#3420 [15:40] <adding-RAM> basic?
#3421 [15:40] <Panda_> after I download that and run it. It should most likely work? right
#3422 [15:40] <CubeTheThird> CazCraftOwner, as I said, your friend bought it, and has the transaction ID, therefore they are the owner of it
#3423 [15:40] <urielsalis> ??> Astrid219 mods
#3424 [15:40] <Absol> Astrid219: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3425 [15:40] <CubeTheThird> Panda_, yup that's right
#3426 [15:40] <Absol> Astrid219: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3427 [15:40] <adding-RAM> can you tell me that inn more of a basic v ersion
#3428 [15:40] <Astrid219> link to paste error message?
#3429 [15:40] <urielsalis> Mazda, I think he talked with Cube
#3430 [15:40] <Mazda> What was the answer?
#3431 [15:41] <Panda_> CubeTheThird, Thanks for your help. I wouldn't have found out how without it.
#3432 [15:41] <Astrid219> thats what someone on here said yesterday, what does that even mean? This a mom btw trying to fix for daughter
#3433 [15:41] <Mazda> CubeTheThird, what did you suggest for the account?
#3434 [15:41] <CazCraftOwner> CubeTheThird he hasnt given me the TID
#3435 [15:41] <adding-RAM> uhgggggggggggggggg
#3436 [15:41] <adding-RAM> uhghghghghguguuguhuuuhhhhhhhhhhhhhhhhhhhhhgggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggg
#3437 [15:42] <urielsalis> adding-RAM, reddit.com/r/buildapcforme
#3438 [15:42] <CubeTheThird> Mazda, huh.. what?
#3439 [15:42] * deniz_ireland [deniz_ireland@notlogged] has joined #minecrafthelp
#3440 [15:42] <Panda_> CubeTheThird, by the way.. I do run 1.8.8 minecraft. I don't think that will change anything though.
#3441 [15:42] <deniz_ireland> hi
#3442 [15:42] <Astrid219> you've assisted with java error in the past..
#3443 [15:42] <urielsalis> <Mazda> Uriel, my friend talk to you yet? (logged in 24 seconds ago from webchat@google-proxy-66-249-83-139.google.com) <Mazda> Uriel his name is CazCraftOwner
#3444 [15:42] <CubeTheThird> CazCraftOwner, then you better talk to your friend
#3445 [15:42] * Mik [Mik@notlogged] has joined #minecrafthelp
#3446 [15:42] <adding-RAM> what?
#3447 [15:42] <Mazda> Cube I'm with Caz
#3448 [15:42] <deniz_ireland> i cant open minecraft
#3449 [15:42] <adding-RAM> no!
#3450 [15:42] <adding-RAM> >=|
#3451 [15:43] <adding-RAM> ill get help from a professional
#3452 [15:43] * deniz_ireland [deniz_ireland@notlogged] has quit. (Client Quit)
#3453 [15:43] <Mazda> He tells me he never received the email for password and Security question changes.
#3454 [15:43] <Mazda> So I'm wondering what happened to the account.
#3455 [15:43] * adding-RAM [adding-RAM@notlogged] has quit. (Quit: Web client closed)
#3456 [15:43] * Guest82617 [Guest82617@notlogged] has quit. (Quit: Web client closed)
#3457 [15:43] <Mik> When I try and log in to MC I get this error message. SocketException: Unrecognized Windows Sockets error: 10107:create. Help??
#3458 [15:43] <CubeTheThird> Mazda, are you the owner of the account?
#3459 [15:44] <CubeTheThird> Mik, can you open cmd as administrator?
#3460 [15:44] * adding-RAM [adding-RAM@notlogged] has joined #minecrafthelp
#3461 [15:44] <urielsalis> CubeTheThird, let me let me let me let me
#3462 [15:44] <adding-RAM> also
#3463 [15:44] <CazCraftOwner> no another friend is
#3464 [15:44] <CubeTheThird> go ahead
#3465 [15:44] <adding-RAM> my game isnt laggy
#3466 [15:44] <adding-RAM> its not like lag
#3467 [15:44] <Astrid219> link to paste please.....
#3468 [15:44] <adding-RAM> it runs amazing not choppy or anything
#3469 [15:44] <Mazda> Sadly not, but its my duty to get the account back.
#3470 [15:44] <urielsalis> Mik, Press Ctrl+x and select open command prompt as admin
#3471 [15:44] <Mazda> I'm friends with him too, and he's inactive you see.
#3472 [15:44] <Panda_> CubeTheThird, It it says Windows can't verify the publisher of this driver software
#3473 [15:44] <adding-RAM> it isnt choppy or having a hard tie loading world
#3474 [15:45] <CubeTheThird> Mazda, without the transaction ID, they can't verify ownership of the account
#3475 [15:45] <adding-RAM> it is frezing
#3476 [15:45] <CubeTheThird> Panda_, can you not continue anyways?
#3477 [15:45] * roger [roger@notlogged] has quit. (Quit: Web client closed)
#3478 [15:45] <Panda_> I can
#3479 [15:45] <adding-RAM> my CPU lag is dirfrent
#3480 [15:45] <Mazda> Okay, and say someone TIDd it from him.
#3481 [15:45] <Mik> Ok
#3482 [15:45] <Mazda> Does it send an email about it?
#3483 [15:45] * Astrid219 [Astrid219@notlogged] has quit. (Quit: Web client closed)
#3484 [15:45] <adding-RAM> is there a way i can open the gae with CMD and let t use more RAM
#3485 [15:45] <Mik> urielsalis, I did
#3486 [15:45] <Mazda> I'm very curious why he never received the email is the problem.
#3487 [15:45] <urielsalis> Mik, ok, now type winsock reset and press enter
#3488 [15:46] <Mazda> Rest I'm all fine with, the email was confirmed with the mojang account.
#3489 [15:46] <Mazda> And security questions were set as well.
#3490 [15:46] <Mazda> Do you see where I'm getting at Cube?
#3491 [15:46] <CazCraftOwner> however no emails came back to me when i lost the account
#3492 [15:46] <adding-RAM> aconalage what i said
#3493 [15:46] <CubeTheThird> Mazda, no.. I don't
#3494 [15:47] <Mazda> Say I give you my account. I don't have the TID, you don't have the TID.
#3495 [15:47] <adding-RAM> >=\
#3496 [15:47] <adding-RAM> HAHAGACVUEIBWKJ GERJ
#3497 [15:47] <Mik> urielsalis, 'winsock' is not recognized as an intrnal or external command, operable program or batch file.
#3498 [15:47] <CubeTheThird> Mazda, it's a violation of the account EULA to give an account to someone else
#3499 [15:47] <Mazda> Oh it is?
#3500 [15:47] <urielsalis> Mik, sorry, netsh winsock reset
#3501 [15:47] <CubeTheThird> yes
#3502 [15:47] <Mazda> Even as a birthday present?
#3503 [15:47] <Mik> Spaces?
#3504 [15:47] <adding-RAM> mazanda yes
#3505 [15:47] <CubeTheThird> Mazda, that's what gift codes are for
#3506 [15:47] <CazCraftOwner> but it isnt trading, just giving as a present
#3507 [15:47] <urielsalis> Mik, yes with the spaces
#3508 [15:48] <Mazda> But I don't play MC anymore. Why purchase up a whole new code.
#3509 [15:48] <adding-RAM> CAN I RUN ME MC WINDOWS 10 EDITION WITH MORE RAM USING CMD
#3510 [15:48] * Panda__ [Panda__@notlogged] has joined #minecrafthelp
#3511 [15:48] <Mik> It says I must restart computer
#3512 [15:48] <CubeTheThird> Mazda, doesn't matter
#3513 [15:48] <Mazda> There has to be an exception?
#3514 [15:48] <Panda__> CubeTheThird, I have installed it..
#3515 [15:48] * challe [challe@notlogged] has joined #minecrafthelp
#3516 [15:48] <urielsalis> Mik, do so and try the game
#3517 [15:48] <CubeTheThird> Panda__, ok reboot your computer and try again
#3518 [15:48] <Mazda> Now tell me about the marketplace of accounts?
#3519 [15:48] <Mazda> So that's illegal too?
#3520 [15:48] <CubeTheThird> yes
#3521 [15:48] * joey_ [joey_@notlogged] has joined #minecrafthelp
#3522 [15:49] <Panda__> Okay.
#3523 [15:49] <Mazda> Yet Marc visits our site and doesn't speak a word.
#3524 [15:49] * Panda_ [Panda_@notlogged] has quit. (Ping timeout: 204 seconds)
#3525 [15:49] * challe [challe@notlogged] has quit. (Client Quit)
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#3527 [15:49] <CubeTheThird> ..?
#3528 [15:49] <ajay> hi
#3529 [15:49] <Mazda> All I need to know Cube. If I TID an account back, does it not send an email about it?
#3530 [15:49] <Panda__> CubeTheThird, I have rebooted..
#3531 [15:50] <ajay> need help on driver
#3532 [15:50] <Panda__> CubeTheThird, I'll try now. Thanks
#3533 [15:50] <Mazda> Or does it?
#3534 [15:50] <ajay> http://paste.ubuntu.com/15165675/
#3535 [15:50] <CubeTheThird> Mazda, I don't follow what you mean by that. Email about what exactly
#3536 [15:50] <urielsalis> ajay, one moment
#3537 [15:50] <ajay> ok
#3538 [15:50] <joey_> can any one tell me why we can just purchase minecraft for the computer?
#3539 [15:50] <CazCraftOwner> an email saying that the account has been TID'd back
#3540 [15:50] <Mazda> Like someone took your account. Unauthorized password changes.
#3541 [15:50] <CubeTheThird> joey_, are you trying to purchase something else?
#3542 [15:50] <Panda__> CubeTheThird, Idk why but my mc launches slower now. but it hasn't crashed so..
#3543 [15:51] <Mazda> He never got one...
#3544 [15:51] <joey_> just minecraft
#3545 [15:51] <urielsalis> ajay, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#3546 [15:51] <CubeTheThird> Mazda, normally password changes send an email yes
#3547 [15:51] <Panda__> CubeTheThird, I'll try this out for a while.
#3548 [15:51] <CazCraftOwner> but what if i didnt, i got no confirmation of that
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#3550 [15:52] <CubeTheThird> CazCraftOwner, which is why you would need to contact mojang..?
#3551 [15:52] <Mazda> Caz doesn't know what happened to the account.
#3552 [15:52] <Mazda> It randomly got taken.
#3553 [15:52] <ajay> what new graphics card shud i buy?
#3554 [15:52] * Mik [Mik@notlogged] has quit. (Ping timeout: 204 seconds)
#3555 [15:52] <Mazda> I don't want it back because the EULA is broken sure, but I want to know how it happened.
#3556 [15:52] <urielsalis> ajay, ask a computer shop
#3557 [15:52] <Mazda> Why wasn't he sent an email about it?
#3558 [15:52] <ajay> do u know any specs abt the graphics card i can look online
#3559 [15:52] * joey_ [joey_@notlogged] has quit. (Client Quit)
#3560 [15:53] <CubeTheThird> Mazda, perhaps the email provider blocked the email. Perhaps someone gained access to the email and deleted it? it's hard to say
#3561 [15:53] <CazCraftOwner> cube it was a new email i created just for that account
#3562 [15:53] <CubeTheThird> CazCraftOwner, ... so?
#3563 [15:54] <CazCraftOwner> erm i thought that would help
#3564 [15:54] <Mazda> Say someone else TIDd it Cube. Third party.
#3565 [15:54] <CubeTheThird> Mazda, what do you mean?
#3566 [15:54] <Mazda> My friend gave him the account right.
#3567 [15:55] <CubeTheThird> Mazda, yes.. so?
#3568 [15:55] <Mazda> What if he TIDd it, and he's joking around or something. But it's back under his ownership right.
#3569 [15:55] <Mazda> Does it send an email about TIDs?
#3570 [15:56] <CubeTheThird> Mazda, you only ever get 1 email (maybe 2) about a transaction ID, and that's when a payment goes through to Mojang for the account. Another if the payment is through say paypal (I believe)
#3571 [15:56] <GreyVulpine> Order ID for the Mojang email, transaction ID directly from paypal
#3572 [15:56] <Mazda> No I mean, say someone TIDs the account back to their ownership.
#3573 [15:57] <CazCraftOwner> So i wouldnt get an email if someone took the account back using TID?
#3574 [15:57] <Mazda> Would Caz be notified?
#3575 [15:57] <CubeTheThird> Mazda, if Mojang themselves changes info about the account, I don't think there is email notification of this. I'm not 100% sure though, since I've never done it or seen the results of it
#3576 [15:57] <GreyVulpine> Needless to say, we are not privvy to Mojang's accounts procedure, and this is all conjecture.
#3577 [15:57] <GreyVulpine> If you want something done about this account issue, please contact Mojang
#3578 [15:58] <Mazda> Alright. Thanks for your time then.
#3579 [15:58] * Panda_ [Panda_@notlogged] has joined #minecrafthelp
#3580 [15:58] * jas_swag_17 [jas_swag_17@notlogged] has joined #minecrafthelp
#3581 [15:58] <CazCraftOwner> thanks
#3582 [15:58] * Don [Don@notlogged] has joined #minecrafthelp
#3583 [15:59] <Don> I cannot get into the Minecraft to play. I don't understand what else needs to be done
#3584 [15:59] * lipinhogabriel [lipinhogabriel@notlogged] has joined #minecrafthelp
#3585 [15:59] <jas_swag_17> i was wondering if anyone knew anything about mods or a place where i could get some legit help because ive been on google and youtube but i keep seeing things in the videos that i dont have or arent getting
#3586 [16:00] * GABRIEL [GABRIEL@notlogged] has joined #minecrafthelp
#3587 [16:00] <CubeTheThird> Don, what happens?
#3588 [16:00] <CubeTheThird> jas_swag_17, the minecraft forums
#3589 [16:00] <jas_swag_17> okay thank you
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#3591 [16:00] <Don> I'm only able to get into the demo mode
#3592 [16:01] <CubeTheThird> Don, have you purchased the game?
#3593 [16:01] <Don> yes. I got the code verification in email
#3594 [16:01] <CubeTheThird> Don, what username did you register?
#3595 [16:01] <Don> don.benjamin@hpe.com
#3596 [16:01] * Mazda [Mazda@notlogged] has quit. (Ping timeout: 204 seconds)
#3597 [16:02] <CubeTheThird> Don, no the in-game name, not email
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#3599 [16:02] <Don> Noahb007
#3600 [16:02] * lipinhogabriel [lipinhogabriel@notlogged] has quit. (Client Quit)
#3601 [16:02] <CubeTheThird> Don, that does not appear to be correct. that name was registered over 4 years ago
#3602 [16:03] <Panda_> CubeTheThird, how do u check how long ago it was registered?
#3603 [16:03] <Don> it's my son's name. I could not get that one to work so I ended up purchasing another one for him
#3604 [16:03] * Kirito is now known as Bell
#3605 [16:03] <CubeTheThird> Panda_, it's a legacy account, so it was registered before Mojang accounts existed
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#3607 [16:03] <Don> it's very frustrating process
#3608 [16:03] <GreyVulpine> Pangea - We have ways of polling the Mojang accounts API
#3609 [16:03] <Panda_> CubeTheThird, Oh.. I see
#3610 [16:04] <CubeTheThird> Don, ok, can you login to account.mojang.com/me
#3611 [16:04] <Don> hang on
#3612 [16:04] * jojpk [jojpk@notlogged] has joined #minecrafthelp
#3613 [16:05] <Don> just went to that address and it looks like I'm logged in cause my only option is to log out
#3614 [16:05] * Brenttysson [Brenttysson@notlogged] has joined #minecrafthelp
#3615 [16:05] <Don> under the "My Account" tab
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#3617 [16:06] <CubeTheThird> Don, ok, and do you see Minecraft under the "My Games" Section, with a username?
#3618 [16:06] * CazCraftOwner [CazCraftOwner@notlogged] has quit. (Quit: Web client closed)
#3619 [16:06] * jas_swag_17 [jas_swag_17@notlogged] has quit. (Quit: Web client closed)
#3620 [16:06] <Don> yes I see the minecraft under "My Games" and I selected minecraft
#3621 [16:07] <Don> it takes me to another page
#3622 [16:07] <GreyVulpine> Is that 'Games', or "My Games"?
#3623 [16:07] <GreyVulpine> Go back to https://account.mojang.com/me
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#3625 [16:08] * ericawill1222 [ericawill1222@notlogged] has joined #minecrafthelp
#3626 [16:08] <Don> Games
#3627 [16:08] * ericawill1222 [ericawill1222@notlogged] has quit. (Client Quit)
#3628 [16:08] * Brenttysson [Brenttysson@notlogged] has quit. (Client Quit)
#3629 [16:08] <GreyVulpine> CubeTheThird's asking for the "My Games" Heading, which should be further down that page. See: http://i.imgur.com/FoDRmE7.png -- For an example
#3630 [16:09] * Brenttysson [Brenttysson@notlogged] has joined #minecrafthelp
#3631 [16:09] <CubeTheThird> Don, it should look like this: http://i.imgur.com/ySNIi0V.png
#3632 [16:09] <CubeTheThird> lol
#3633 [16:09] * GreyVulpine snrks
#3633 [16:09] <Panda_> CubeTheThird, What is Don trying to currently do?
#3634 [16:09] <Don> no that's not what I see at all. completely different page
#3635 [16:09] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Ping timeout: 198 seconds)
#3636 [16:09] <GreyVulpine> Don - Go back to https://account.mojang.com/me
#3637 [16:10] <GreyVulpine> You went to Games -> Minecraft, which wasn't the right page
#3638 [16:10] <CubeTheThird> Panda_, we're checking if their account was properly registered and paid
#3639 [16:10] * EMILIO [EMILIO@notlogged] has joined #minecrafthelp
#3640 [16:10] <Don> I'm back at the account.mojang.com/me page.
#3641 [16:10] * sanchez [sanchez@notlogged] has quit. (Ping timeout: 204 seconds)
#3642 [16:10] <Panda_> CubeTheThird, Alright
#3643 [16:10] * lockedout101 [lockedout101@notlogged] has joined #minecrafthelp
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#3647 [16:11] <CubeTheThird> Don, does it show up like in the image?
#3648 [16:11] <Brenttysson> my game wont start because the graphics card and it it up to date
#3649 [16:11] <Panda_> Don, Have you accepted the Terms of service?
#3650 [16:11] <Don> yes I've done everything that I was prompted to do
#3651 [16:11] <Don> I don't see an image to confirm
#3652 [16:12] <GreyVulpine> Don - See: http://i.imgur.com/ySNIi0V.png
#3653 [16:12] <Don> going there now
#3654 [16:12] * Valrio54YT [Valrio54YT@notlogged] has joined #minecrafthelp
#3655 [16:12] <Brenttysson> my game wont work because of the grapics card but it is up to date
#3656 [16:13] <CubeTheThird> Brenttysson, do you have a dxdiag report?
#3657 [16:13] <Brenttysson> ua
#3658 [16:13] <Brenttysson> ya
#3659 [16:13] <CubeTheThird> Brenttysson, give a URL to it her
#3660 [16:13] <Don> ok so I have that. what now?
#3661 [16:13] <CubeTheThird> *here
#3662 [16:13] <Brenttysson> http://paste.ubuntu.com/15165838/ you mean this
#3663 [16:13] <Brenttysson> http://paste.ubuntu.com/15165838/ you mean this
#3664 [16:13] * ericawill1222 [ericawill1222@notlogged] has left #minecrafthelp
#3665 [16:13] <CubeTheThird> Don, ok, and you used the same email to login to the game as the website?
#3666 [16:13] <Valrio54YT> ehmmmm.... I don't speak english....
#3667 [16:13] <CubeTheThird> Brenttysson, one moment
#3668 [16:13] <Don> yes the email that I provided earlier
#3669 [16:13] <CubeTheThird> Valrio54YT, feel free to use translate.google.com
#3670 [16:13] <Panda_> Don, I'm guessing you have but.. Have u downloaded the game?
#3671 [16:13] <CubeTheThird> ??> Don launcher/relog
#3672 [16:13] <Absol> Don: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#3673 [16:13] <Don> don u want to try it on your end?
#3674 [16:14] <CubeTheThird> Don, do what Absol said
#3675 [16:14] <Don> I've tried this but will try again. hang on
#3676 [16:14] <CubeTheThird> Don, and as we don't work for Mojang, we can't do anything "on our end"
#3677 [16:15] <Brenttysson> what if life is a simulation and we are just computer having truble with our computers
#3678 [16:15] <Brenttysson> lol
#3679 [16:13] * jonyoxd [jonyoxd@notlogged] has joined #minecrafthelp
#3680 [16:13] <CubeTheThird> Brenttysson, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
#3681 [16:13] * jonyoxd [jonyoxd@notlogged] has quit. (Client Quit)
#3682 [16:14] <Brenttysson> i dont want to install anything on my pc
#3683 [16:14] <Valrio54YT> Some times my game crashed and I can not understand why, I do not know if you can help ( Google Translate )
#3684 [16:14] <Don> ok so it shows me logged in but I can't get to the game play
#3685 [16:14] * nt4343 [nt4343@notlogged] has joined #minecrafthelp
#3686 [16:15] <Panda_> Don, you logged into the launcher?
#3687 [16:15] <Don> so what is the remdey here?
#3688 [16:15] <CubeTheThird> Brenttysson, then you won't get the game working
#3689 [16:15] <CubeTheThird> Valrio54YT, is there a crash report?
#3690 [16:15] <Don> Yes I did.
#3691 [16:15] <Brenttysson> fine good thing ii have nortan
#3692 [16:15] <Valrio54YT> yes
#3693 [16:15] <nt4343> When i attempted to launch minecraft it said it crashed and i followed the instructions on how to fix it and now im here.
#3694 [16:16] <Panda_> don, Then do u see the button.. Play?
#3695 [16:16] <nt4343> i just wanted to play minecraft :(
#3696 [16:16] <GreyVulpine> Don - So, just to confirm, when you went to https://account.mojang.com/me -- You saw Minecraft listed under "My Games", along with your ingame name and date of purchase?
#3697 [16:17] <CubeTheThird> Valrio54YT, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#3698 [16:17] <Brenttysson> its downloading
#3699 [16:17] <CubeTheThird> nt4343, what problem did it say to fix?
#3700 [16:17] <Brenttysson> nortan wont let me downlaod it
#3701 [16:17] <Don> No. How can I send you an image for you to see my issues?
#3702 [16:18] <CubeTheThird> wow norton sucks
#3703 [16:18] <nt4343> i believe it said something about my graphics werent loading properly?
#3704 [16:18] <CubeTheThird> nt4343, do you have a dxdiag report link for us?
#3705 [16:18] <Panda_> Don, Do u have something called Gyazo? if not take a screen shot and upload it to imgur
#3706 [16:18] <nt4343> yes http://paste.ubuntu.com/15165994/
#3707 [16:19] <Brenttysson> meh i will have a famly member look at it
#3708 [16:19] * Brenttysson [Brenttysson@notlogged] has quit. (Quit: Web client closed)
#3709 [16:20] <nt4343> i also think it had something to do with the fact i updated to windows 10?
#3710 [16:20] <Panda_> Don, If you are running Windows 10.. Take a screen shot using The Windows logo key +PrtScn.
#3711 [16:20] <Valrio54YT> I have to adjust to?
#3712 [16:21] * Valrio54YT [Valrio54YT@notlogged] has quit. (Quit: Web client closed)
#3713 [16:23] * ShadowClaw17 [ShadowClaw17@notlogged] has joined #minecrafthelp
#3714 [16:24] <Don> in the process of registring ubuntu account
#3715 [16:24] <GreyVulpine> Don't need to
#3716 [16:24] <Panda_> ^
#3717 [16:24] <GreyVulpine> Also, are you trying to share text with us, or a picture?
#3718 [16:25] <Panda_> http://pastebin.ubuntu.com/
#3719 [16:25] * danilo [danilo@notlogged] has joined #minecrafthelp
#3720 [16:25] <nt4343> also, it was pixel format not accelerated
#3721 [16:25] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#3722 [16:26] * Panda__ [Panda__@notlogged] has joined #minecrafthelp
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#3724 [16:27] <Don> sorry but this is way too confusing. I've registered but can't see where to past the image
#3725 [16:27] * anthonycoc159357 [anthonycoc159357@notlogged] has quit. (Client Quit)
#3726 [16:27] <GreyVulpine> paste.ubuntu.com doesn't do image sharing
#3727 [16:27] <GreyVulpine> Use imgur.com instead
#3728 [16:27] <Don> isn't there a live number that I can call and speak with someone?
#3729 [16:27] <Panda__> the new mincraft windows launcher doesnt work for me and sometimes when i click the old one, it says disk full and i clear out so many things
#3730 [16:27] * ShadowClaw17 [ShadowClaw17@notlogged] has quit. (Ping timeout: 204 seconds)
#3731 [16:27] <urielsalis> Panda__, what?
#3732 [16:28] <urielsalis> Don, nope
#3733 [16:28] <urielsalis> Don, nope
#3734 [16:28] * Panda_ [Panda_@notlogged] has left #minecrafthelp
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#3740 [16:28] <Panda_> ?
#3741 [16:29] <Panda_> Hi?
#3742 [16:29] <GreyVulpine> Welcome back
#3743 [16:29] <Panda_> Thanks lol
#3744 [16:29] <Don> just uploaded image and shared with community
#3745 [16:29] <Don> just uploaded image and shared with community
#3746 [16:29] * Panda__ [Panda__@notlogged] has left #minecrafthelp
#3747 [16:30] <Panda_> Don, Copy and paste the URL into this chat.
#3748 [16:30] * saj [saj@notlogged] has joined #minecrafthelp
#3749 [16:30] <Don> https://imgur.com/signin?invokedBy=publishAttempt
#3750 [16:30] <Panda_> Did u upload a picture?
#3751 [16:30] <Don> or this one
#3752 [16:30] <Don> http://imgur.com/yB2LR8X
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#3755 [16:31] <Panda_> k thats the right one..
#3756 [16:31] <Panda_> Wierd.
#3757 [16:31] <GreyVulpine> Yup, haven't purchased minecraft under that account
#3758 [16:31] <GreyVulpine> That's why you're getting "Play Demo"
#3759 [16:31] * DoctorTechy [DoctorTechy@notlogged] has joined #minecrafthelp
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#3762 [16:32] <Don> the cc payment went through. otherwise I shoudl not gave gotten the email confirmation number correct?
#3763 [16:32] <Panda_> Don, Did u got to minecraft.net then buy minecraft?
#3764 [16:32] <Don> yes
#3765 [16:32] <GreyVulpine> There's usually two numbers. An order confirmation number, and a transaction ID.
#3766 [16:33] <Panda_> Don, Have you downloaded the launcher?
#3767 [16:33] <GreyVulpine> The former doesn't denote successful transaction, the later, does
#3768 [16:33] <GreyVulpine> Panda_ - Hold on
#3769 [16:33] * anthonycoc159357 [anthonycoc159357@notlogged] has joined #minecrafthelp
#3770 [16:33] <Don> the $26.95
#3771 [16:33] <anthonycoc159357> necesito ayuda
#3772 [16:33] <GreyVulpine> Panda_ - If you check the image, no minecraft account is associated with that mojang account
#3773 [16:33] <Don> yes & that's how I'm logging in
#3774 [16:33] <anthonycoc159357> alguien me ayuda?
#3775 [16:33] <Panda_> GreyVulpine, I see that. Maybe he bought it with another account.
#3776 [16:34] <anthonycoc159357> hola? me ayudan?
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#3778 [16:34] <Don> no I created a new account with a new email address.
#3779 [16:34] <GreyVulpine> Don - I'd recheck your CC account, make sure the transaction went through
#3780 [16:34] <GreyVulpine> Don - Alright, and are you planning on purchasing minecraft again with that new account?
#3781 [16:34] <Don> No because I've already purchased it. Not spending more $
#3782 [16:35] * eliezer [eliezer@notlogged] has joined #minecrafthelp
#3783 [16:35] <anthonycoc159357> necesito ayuda
#3784 [16:35] <GreyVulpine> Don - Then you're not going to get minecraft with that new mojang account.
#3785 [16:35] <GreyVulpine> Mojang accounts don't automatically import minecraft accounts, if you simply make a new account
#3786 [16:35] <Don> So I'm screwed out of $27?
#3787 [16:35] <anthonycoc159357> Necesito ayuda
#3788 [16:35] <nt4343> necesitas hablar en ingles. ellos no saben espanol
#3789 [16:35] <GreyVulpine> No. Let's start from the beginning
#3790 [16:35] <nt4343> lo siento anthony
#3791 [16:35] <GreyVulpine> Don - Why did you make a new mojang account?
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#3793 [16:36] <anthonycoc159357> Necesito ayuda
#3794 [16:36] <nt4343> anthony tu necesitas hablar en ingles
#3795 [16:36] <GreyVulpine> anthonycoc159357 - Sorry, we only speak english here
#3796 [16:36] <Don> Becuase my son's accont wasn't working for some reason or another so I created and purchased a new account for him
#3797 [16:36] <anthonycoc159357> pero me aparece en español
#3798 [16:37] <nt4343> ellos no entienden espanol
#3799 [16:37] <GreyVulpine> Don - Then let's solve the root of the issue. Simply making a new account won't fix what's going on, unless you're willing to purchase minecraft again
#3800 [16:37] <anthonycoc159357> solo quiero jugar ya
#3801 [16:37] <nt4343> lo siento anthony.
#3802 [16:37] <anthonycoc159357> hice muchas cosas y me dejo aqui y y ahora que?
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#3804 [16:38] <Don> No I don't want to purchae a new one. This is the third account on top of the one that I have on Xbox and PS4
#3805 [16:38] <nt4343> anthony yo sabe un poco de espanol
#3806 [16:38] <GreyVulpine> Don - Tell me exactly what happens when you try to use the old account?
#3807 [16:38] <nt4343> lo siento
#3808 [16:38] <nt4343> ellos no hablan espanol
#3809 [16:38] <Don> it just take me to the demo play
#3810 [16:38] <GreyVulpine> Don - On the old account?
#3811 [16:39] <nt4343> ellos no te ayudan porque no hablan espanol
#3812 [16:40] <nt4343> ellos no me ayudan porque yo hablo ingles
#3813 [16:40] <Don> same thing
#3814 [16:40] <Don> although now I can't get to the old account
#3815 [16:41] <GreyVulpine> Don - Alright then. Quite simply, if you get "Play Demo" when trying to play, you're using a login/password that doesn't contain a purchased minecraft account
#3816 [16:41] * Bryce [Bryce@notlogged] has joined #minecrafthelp
#3817 [16:41] <GreyVulpine> Don - This is why you're getting it on the new account, because you haven't purchased minecraft on the new account.
#3818 [16:41] <GreyVulpine> Don - Now, for the old account, what are you using to log into the launcher? The Ingame name or the email address?
#3819 [16:41] * ByClauxx [ByClauxx@notlogged] has joined #minecrafthelp
#3820 [16:42] <ByClauxx> http://paste.ubuntu.com/15166209/
#3821 [16:42] <Don> for the two accounts I'm using mon.benjamin@gmail.com and don.benjamin@hpe.com
#3822 [16:42] <ByClauxx> hi?
#3823 [16:42] * luis [luis@notlogged] has joined #minecrafthelp
#3824 [16:42] <GreyVulpine> Don - Let's forget about the new account for the moment, that can't be fixed unless you purchased minecraft again
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#3826 [16:43] <GreyVulpine> Don - The old account, this is for the "Noahb007" username?
#3827 [16:43] <Don> no try NoahMi6
#3828 [16:43] * anthonycoc159357 [anthonycoc159357@notlogged] has quit. (Ping timeout: 204 seconds)
#3829 [16:44] <GreyVulpine> Don - No username exists for "NoahMi6"
#3830 [16:44] <ByClauxx> i need help with the windows 10 issue
#3831 [16:44] <ByClauxx> http://paste.ubuntu.com/15166209/
#3832 [16:44] <GreyVulpine> Don - Go here: https://minecraft.net/retrievename -- Put in the email address. You'll get back an email containing the ingame name
#3833 [16:44] * Bryce [Bryce@notlogged] has quit. (Ping timeout: 204 seconds)
#3834 [16:45] <nt4343> ByClauxx i do too and ive been here for 30 minutes i think there might be a wait list
#3835 [16:45] <GreyVulpine> ByClauxx - Download and install: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows+10+-+64
#3836 [16:46] <ByClauxx> there are two
#3837 [16:46] <ByClauxx> radeon and catalyst
#3838 [16:46] <GreyVulpine> ByClauxx - The Catalyst software suite
#3839 [16:46] <nt4343> Grey should i do the same thing?
#3840 [16:46] <GreyVulpine> nt4343 - Nope, looking at your dxdiag right now
#3841 [16:46] <nt4343> oh alright thank you
#3842 [16:46] <GreyVulpine> nt4343 - Bleh, toshiba laptop. It had to be a toshiba
#3843 [16:47] <Don> I'll have to get back to you. need to access the other email address to get to the link
#3844 [16:47] <nt4343> sorry fam
#3845 [16:47] <GreyVulpine> Don - Take your time
#3846 [16:47] <Don> thank u
#3847 [16:48] <GreyVulpine> nt4343 - Go here: http://support.toshiba.com/support/modelHome? -- Put in your model or serial number found on the laptop. It should give you back a page with drivers for you to download. Look for a video/graphics heading
#3848 [16:48] <GreyVulpine> nt4343 - Download and install the latest one you see from there
#3849 [16:49] <ByClauxx> grey it says that the firm is not valid
#3850 [16:49] <ByClauxx> :/
#3851 [16:49] * robertillo10 [robertillo10@notlogged] has joined #minecrafthelp
#3852 [16:49] <GreyVulpine> ByClauxx - Bah, of course it does. Try: http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64
#3853 [16:50] <GreyVulpine> Use the first Radeon software link from there
#3854 [16:51] <nt4343> is there a certain one im looking for? and i cant find video/graphics
#3855 [16:53] * Adeeb [Adeeb@notlogged] has joined #minecrafthelp
#3856 [16:54] <Adeeb> halo
#3857 [16:54] <Adeeb> iy need help for minecraft
#3858 [16:56] <robertillo10> me to
#3859 [16:57] <robertillo10> my minecraf crashed
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#3862 [16:58] <nt4343> Grey i downloaded the latest one but my computer said it wasnt supported on my version of windoes
#3863 [16:58] * lipinhogabriel [lipinhogabriel@notlogged] has joined #minecrafthelp
#3864 [16:58] <nt4343> windows
#3865 [16:59] <Adeeb> iy hafe thais texst lackof updated graphics drivers
#3866 [16:59] <Adeeb> iy dont understand this
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#3869 [16:59] <ByClauxx> grey?
#3870 [17:00] <ByClauxx> it says that i have to turn off the computer
#3871 [17:00] <webrosc> ByClauxx, then do so
#3872 [17:00] <ByClauxx> and then?
#3873 [17:00] * Adeeb [Adeeb@notlogged] has quit. (Quit: Web client closed)
#3874 [17:00] <webrosc> try minecraft?
#3875 [17:00] <ByClauxx> its ready?
#3876 [17:00] <ByClauxx> ok
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#3880 [17:01] * John is now known as Guest16588
#3881 [17:02] <kubicek> hello, small question here. i bought a playstation tv to provide my little sister remote play in another room when i watch something on the main screen. however i am having dificulties when launching minecraft. everything is fine in the PS4 menu, but as soon as go into minecraft, the controls are weird. for example, when i start a game and move around with the left stick, the inventory is also changing and different buttons act like pressing mu
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#3885 [17:03] <Guest16588> Hello im trying to get a request to be sent to my email so i can reset my security passwords
#3886 [17:03] <webrosc> kubicek, you may have better luck asking here http://www.minecraftforum.net/forums/support/minecraft-playstation-4-edition as we are more PC directed sorry
#3887 [17:04] <webrosc> Guest16588, you not getting the emails or something?
#3888 [17:04] <Thunder_Skull> I have had a problem loging into minecraft account lately. i tried migrating my account because it is old, but it said my username or password is incorrect! Any solutions?
#3889 [17:04] <Guest16588> yes they are not coming in my email
#3890 [17:04] <kubicek> webrosc - thanks for the link, will do :)
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#3892 [17:05] <webrosc> Guest16588, check spam folder, wait a couple hours just incase system is delayed or email provider is being slow, if still no luck, contact mojang
#3893 [17:05] <webrosc> ??> Guest16588 mojang/email
#3894 [17:05] <Absol> Guest16588: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3895 [17:05] <Absol> Guest16588: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3896 [17:05] <Thunder_Skull> I have had a problem loging into minecraft account lately. i tried migrating my account because it is old, but it said my username or password is incorrect! Any solutions?
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#3898 [17:05] <Guest16588> alright thanks i'll try
#3899 [17:05] <webrosc> Thunder_Skull, can you login to your mojang.com account?
#3900 [17:05] * minecraft is now known as Guest13693
#3901 [17:06] <Thunder_Skull> i can login onto the website but if i try to login t the minecraft game it doesnt work. it only works i\on minecraft.net
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#3904 [17:06] <webrosc> Thunder_Skull, and you are using same info on launcher as website?
#3905 [17:07] <webrosc> did you fail to login on launcher a few times before migrating?
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#3908 [17:07] <Thunder_Skull> it never let me migrate. it said the username was wrong. i even tried to reload the launcher from the website to make sure it was up to date
#3909 [17:08] <webrosc> Thunder_Skull, what is your ingame name?
#3910 [17:08] <Thunder_Skull> Thunder_Skull
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#3912 [17:08] <webrosc> Thunder_Skull, was that the name you initially chose when you bought minecraft?
#3913 [17:09] * Guest16588 [Guest16588@notlogged] has quit. (Quit: Web client closed)
#3914 [17:09] <Thunder_Skull> no. it was clayton_mcqueen
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#3916 [17:09] <webrosc> Thunder_Skull, and did you change it to ComboWombox ?
#3917 [17:09] <Thunder_Skull> no
#3918 [17:09] * John is now known as Guest46435
#3919 [17:09] <webrosc> Thunder_Skull, ah, your account was stolen while it was unmoigrated then
#3920 [17:10] <webrosc> contact Mojang with your transaction ID and they will recover it for you
#3921 [17:10] <webrosc> ??> Thunder_Skull mojang/email
#3922 [17:10] <Absol> Thunder_Skull: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3923 [17:10] <Absol> Thunder_Skull: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3924 [17:10] <Thunder_Skull> ok Thanks!
#3925 [17:10] <Thunder_Skull> what do i email to them?
#3926 [17:11] <webrosc> Thunder_Skull, fill in the form, explain your account was stolen, they will sort it and tell you if they need more info
#3927 [17:11] <Thunder_Skull> ok Thanks so much!!!
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#3929 [17:13] * Justin__ [Justin__@notlogged] has joined #minecrafthelp
#3930 [17:14] <Justin__> Hi my Mc is very laggy..... i tried to reinstall nothing works..
#3931 [17:14] <webrosc> Justin__, define laggy
#3932 [17:14] * Swept [Swept@notlogged] has joined #minecrafthelp
#3933 [17:14] <Swept> My account got stollen
#3934 [17:14] <Justin__> whenever i click my mouse it laggs....
#3935 [17:15] <Justin__> http://paste.ubuntu.com/15166506/
#3936 [17:15] <Justin__> thats my dxdiag
#3937 [17:15] <webrosc> Swept, why do you think so?
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#3939 [17:15] <webrosc> Justin__, did you change ram allocation?
#3940 [17:15] <Justin__> no
#3941 [17:15] <Justin__> why
#3942 [17:12] <Justin__> ram location?
#3943 [17:13] <Swept> I was doing a trade and he sent fake bitcoins and i changed the email but never the password, and he still got in
#3944 [17:13] <webrosc> poeple often think adding more ram will fix issues and change the wwrong setting causing more issues
#3945 [17:13] <Swept> He never knew the password
#3946 [17:13] <Justin__> i never did anything with the ram
#3947 [17:14] <webrosc> Swept, so you were stupid and gave someone your account details?
#3948 [17:14] <Justin__> ^
#3949 [17:14] <Justin__> well i never touched my ram..ever
#3950 [17:14] <Swept> Pretty much ye i got scammed
#3951 [17:14] <Swept> It was an old friend though
#3952 [17:14] <Swept> So I thought we were cool
#3953 [17:14] <webrosc> ??> Swept account/hacked
#3954 [17:14] <Absol> Swept: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#3955 [17:14] <Absol> Swept: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#3956 [17:15] <webrosc> and in the future NEVER give someone your login details
#3957 [17:15] <Swept> I have my TID
#3958 [17:15] <webrosc> NEVER EVER
#3959 [17:15] <Swept> I ALREADY SENT A TICKET
#3960 [17:15] <Swept> ITS BEEN 2 HOURS
#3961 [17:16] <Justin__> its gunna take atleast a day
#3962 [17:16] <webrosc> Swept, its midnight on a sunday in Sweden, what do you expect, give them a change, plus they have a backlog
#3963 [17:16] <webrosc> maybe a week wait
#3964 [17:17] <Swept> Oh ye
#3965 [17:17] <Swept> alright c ya
#3966 [17:18] <webrosc> Justin__, ok, can you get a launcher log
#3967 [17:18] <Justin__> sure
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#3969 [17:18] * lipinhogabriel [lipinhogabriel@notlogged] has quit. (Quit: Web client closed)
#3970 [17:18] <webrosc> and a game output log
#3971 [17:19] <Justin__> ok
#3972 [17:20] <Justin__> when i post the game output im taking my session id out....people can get into my account with it
#3973 [17:20] <webrosc> Justin__, also your GPU drivers could do with an update http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#3974 [17:20] <Justin__> ok
#3975 [17:20] <webrosc> Justin__, people can get your session id from googling your ingame name, not hard to get
#3976 [17:21] <Justin__> oh ok lol
#3977 [17:22] <Justin__> http://paste.ubuntu.com/15166583/ my laucher log
#3978 [17:22] * RelogCreative_ [RelogCreative_@notlogged] has quit. (Client Quit)
#3979 [17:22] <webrosc> Justin__, were you here yesterday?
#3980 [17:23] <Justin__> yes
#3981 [17:23] <Justin__> http://paste.ubuntu.com/15166592/ game output
#3982 [17:23] <webrosc> thought i recognised your windows username
#3983 [17:23] <Justin__> yea its me
#3984 [17:23] <webrosc> remove ALL the resource packs
#3985 [17:23] <Justin__> ok
#3986 [17:23] <webrosc> do the lag stay?
#3987 [17:23] <Justin__> only when i click
#3988 [17:23] <Justin__> want me to make a vid?
#3989 [17:24] <webrosc> remove the resource packs, then try
#3990 [17:24] <Justin__> ok
#3991 [17:24] <Justin__> it happens in singleplayer too
#3992 [17:24] <webrosc> and is the lag in single player, or only on servers?
#3993 [17:24] <Justin__> both
#3994 [17:24] <webrosc> beat me to that
#3995 [17:24] <Justin__> lol
#3996 [17:25] <Justin__> u asked yesterday heheh
#3997 [17:25] * webrosc has bad memory
#3997 [17:25] <Justin__> should i take the packs out from the .minecraft folder
#3998 [17:25] <Justin__> or just in game mc
#3999 [17:25] <webrosc> yes
#4000 [17:25] <Justin__> oh ok
#4001 [17:26] <Justin__> well i dont have a resource pack,,,i have a server resource pack
#4002 [17:26] <Justin__> take that out?
#4003 [17:26] <webrosc> uh huh
#4004 [17:27] <Justin__> ok
#4005 [17:27] <Justin__> its out
#4006 [17:27] <Justin__> problem is still there
#4007 [17:28] * skyguy10 [skyguy10@notlogged] has joined #minecrafthelp
#4008 [17:29] <skyguy10> I clicked full screen mode and now my computer screen goes black whenever I click play
#4009 [17:31] * iPrestii_ [iPrestii_@notlogged] has joined #minecrafthelp
#4010 [17:32] <iPrestii_> https://gyazo.com/7d6d571ba9d895c7930d3ac4adb8cee1 a week ago i loged on on this acc now i log on it says this? why
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#4013 [17:32] <Justin__> https://www.youtube.com/watch?v=UpMS7-Jol8Q&feature=youtu.be here is a vid..see how its spazzing out?
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#4016 [17:34] <Justin__> guys?
#4017 [17:34] <iPrestii_> https://gyazo.com/7d6d571ba9d895c7930d3ac4adb8cee1 a week ago i loged on on this acc now i log on it says this? why
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#4020 [17:35] <Justin__> back
#4021 [17:35] <Justin__> want the vid of what the problem is?
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#4025 [17:36] <webrosc> \back
#4026 [17:37] <Justin__> waa
#4027 [17:37] <webrosc> Justin__, disable the amd recording software overlay
#4028 [17:37] <Justin__> mmk
#4029 [17:37] <webrosc> ??> iPrestii_ account/bug/demo
#4030 [17:37] <Absol> iPrestii_: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#4031 [17:37] <Justin__> https://www.youtube.com/watch?v=UpMS7-Jol8Q&feature=youtu.be here is a vid
#4032 [17:37] <Justin__> see how the mc turns white like its not respoding for a sec
#4033 [17:37] * joaovitor [joaovitor@notlogged] has joined #minecrafthelp
#4034 [17:37] <webrosc> Justin__, yeah, thats not lag
#4035 [17:38] <Justin__> LOL
#4036 [17:38] <Justin__> what is it?
#4037 [17:38] <webrosc> its the game having issues due to something else, hench the not responding showing on the windows for split second
#4038 [17:38] <Justin__> mmh
#4039 [17:38] <webrosc> hence*
#4040 [17:39] <webrosc> disable the game overlay
#4041 [17:39] <Justin__> ok
#4042 [17:42] <Justin__> i uninstalled ut
#4043 [17:42] <Justin__> problem hasnt gone away
#4044 [17:42] <webrosc> uninstalled it? was it amd one, or a mod?
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#4048 [17:43] <Justin__> amd recording thing
#4049 [17:43] <webrosc> could've just disabled it, not uninstall
#4050 [17:43] <cansemini> http://paste.ubuntu.com/15166758/
#4051 [17:43] <Justin__> yea but i dont use it
#4052 [17:43] * joaovitor [joaovitor@notlogged] has quit. (Quit: Web client closed)
#4053 [17:43] <Kraken2502> minecraft for me doesnt work for some reason
#4054 [17:44] <iPrestii_> https://gyazo.com/7d6d571ba9d895c7930d3ac4adb8cee1 a week ago i loged on on this acc now i log on it says this? why
#4055 [17:44] <Kraken2502> says something like pixel format not accelerated
#4056 [17:44] <webrosc> iPrestii_, and i gave yu a link to follow
#4057 [17:44] <cansemini> same @Kraken
#4058 [17:45] <webrosc> cansemini, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#4059 [17:45] <Kraken2502> i followed all the instructions and it brought me to this page
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#4062 [17:45] <webrosc> Kraken2502, have a dxdiag link for us?
#4063 [17:45] <will> ya
#4064 [17:45] <Kraken2502> yeah i have
#4065 [17:45] <webrosc> Justin__, i'm out of ideas now
#4066 [17:46] <Kraken2502> just press the 'Windows' key and 'R' key at the same time
#4067 [17:46] <will> http://paste.ubuntu.com/15166783/
#4068 [17:46] <Justin__> aww
#4069 [17:46] <Kraken2502> did the same thing too will
#4070 [17:46] <TensileBoss> I went on to play minecraft today and it says I don't have any purchased copies of minecraft attached. Why can I only play the demo all of a sudden?
#4071 [17:47] <Justin__> anyone u can link me to or some shit
#4072 [17:47] <Absol> Justin__: Please keep it civil
#4073 [17:47] <Justin__> okok
#4074 [17:47] <webrosc> Kraken2502, we need your dxdiag log link
#4075 [17:47] <webrosc> will, one moment
#4076 [17:47] <Kraken2502> ok wait a sec
#4077 [17:47] <Kraken2502> http://paste.ubuntu.com/15166760/
#4078 [17:48] <Alalanderson> Hello
#4079 [17:48] <webrosc> will, delete your minecraft.exe, then download and install the minecraft.msi from minecraft.net, that will givcve you a start menu link to play minecraft with, use that
#4080 [17:48] <Alalanderson> Can anyone help me?
#4081 [17:49] <webrosc> Alalanderson, with?
#4082 [17:49] <webrosc> ??> TensileBoss account/bug/demo
#4083 [17:49] <Absol> TensileBoss: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#4084 [17:49] <Kraken2502> webrosc do i do the same thing as will?
#4085 [17:49] <Alalanderson> Its telling me to update my graphic drivers but they are updated.
#4086 [17:49] <webrosc> Alalanderson, dxdiag log link?
#4087 [17:49] <TensileBoss> okay
#4088 [17:49] <webrosc> Kraken2502, no, one moment
#4089 [17:49] <Alalanderson> http://paste.ubuntu.com/15166769/
#4090 [17:50] <cansemini> thank you, downloading the link rn for the pixel/graphics fix
#4091 [17:51] * alainathepinky [alainathepinky@notlogged] has joined #minecrafthelp
#4092 [17:52] <TensileBoss> I've read this article several times today. If i was refunded I was never notified, I purchased it nearly a year ago, and I only made one mojang account and it stopped working today.
#4093 [17:52] * Swagman [Swagman@notlogged] has joined #minecrafthelp
#4094 [17:52] <Swagman> hello all
#4095 [17:52] <webrosc> Kraken2502, download and install the exe from https://downloadcenter.intel.com/download/24972/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32-bit
#4096 [17:53] <Kraken2502> ok
#4097 [17:53] <webrosc> TensileBoss, if you followed that page then you would have contacted Mojang like it tells you
#4098 [17:53] <Swagman> i am trying to change my skin but when i log into Minecraft to upload the skin it is showing that i need to purchase the game first
#4099 [17:53] <Kraken2502> do i delete the minecraft i have ringht now?
#4100 [17:53] <TensileBoss> okay I'll try that.
#4101 [17:53] <Swagman> how do i solve this issue
#4102 [17:53] <webrosc> Kraken2502, no, its a driver, not minecraft file
#4103 [17:53] <webrosc> Swagman, login with the right account
#4104 [17:54] <Justin__> so what should i di
#4105 [17:54] <Justin__> o
#4106 [17:54] <Justin__> do*
#4107 [17:54] <webrosc> or buy the game if you didn't already
#4108 [17:54] <Swagman> humm!! i only know of one account
#4109 [17:54] <alainathepinky> #minecrafthelpw
#4110 [17:54] <Swagman> i already purchased the game
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#4112 [17:55] <Justin__> should i contact mc or something
#4113 [17:55] <will> f
#4114 [17:55] <will> f
#4115 [17:55] <will> f
#4116 [17:55] <will> f
#4117 [17:55] * Absol kicked will from #minecrafthelp (Reason: ill :Stop spamming)
#4118 [17:55] <Kraken2502> it says 'Page Not Found' lol
#4119 [17:55] <webrosc> alainathepinky, delete your minecraft.exe, then download and install the minecraft.msi from minecraft.net, that will givcve you a start menu link to play minecraft with, use that
#4120 [17:55] <webrosc> Kraken2502, this link work? https://downloadcenter.intel.com/downloads/eula/24972/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32-bit?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F24972%2Fa08%2Fwin32_153336.exe
#4121 [17:56] <Kraken2502> now it does, thanks webrosc
#4122 [17:56] <webrosc> intel site is a little messed up atm, we seen a few issues with it
#4123 [17:57] <webrosc> Swagman, whats your ingame name?
#4124 [17:57] <Alalanderson> So...
#4125 [17:57] <Swagman> does minecraft have a contact phone number
#4126 [17:57] <webrosc> Swagman, whats your ingame name?
#4127 [17:57] <webrosc> and no they don't
#4128 [17:57] <webrosc> Alalanderson, do as i told you
#4129 [17:57] <Swagman> Swagman27
#4130 [17:58] <Alalanderson> I already pasted it in the thing
#4131 [17:58] <webrosc> Alalanderson, ah sorry, i told the wrong person
#4132 [17:58] <Alalanderson> Oh its fine
#4133 [17:58] * alainathepinky [alainathepinky@notlogged] has quit. (Ping timeout: 204 seconds)
#4134 [17:58] <webrosc> Alalanderson, delete your minecraft.exe, then download and install the minecraft.msi from minecraft.net, that will givcve you a start menu link to play minecraft with, use that
#4135 [17:58] * cansemini [cansemini@notlogged] has quit. (Quit: Web client closed)
#4136 [17:59] <Justin__> please tell me what to do and if you ran out of ideas then foward me to someone else
#4137 [17:59] <webrosc> Swagman, are you using username or email to login to change skin?
#4138 [17:59] <webrosc> Justin__, there is no forwarding to do, if someone can help they will say so
#4139 [18:00] * angelm1 [angelm1@notlogged] has joined #minecrafthelp
#4140 [18:00] <webrosc> no one has answered so they most likly are not abvout, or don't know either
#4141 [18:00] <Justin__> so what should I do?
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#4156 [18:13] <Alalanderson> webrosc
#4157 [18:14] <Alalanderson> That Msi download did not fix it
#4158 [18:14] * Lucca [Lucca@notlogged] has joined #minecrafthelp
#4159 [18:14] <GreyVulpine> java runtime error?
#4160 [18:15] <GreyVulpine> Alalanderson - What was your issue?
#4161 [18:15] <webrosc> intel hd3000 on windows 10, tried the temp fix with msi
#4162 [18:15] <Alalanderson> What he said
#4163 [18:12] <GreyVulpine> Oh, meh
#4164 [18:12] <webrosc> Alalanderson, load the launcher, click edit profile, is java excutible checked?
#4165 [18:13] <Alalanderson> No
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#4167 [18:13] <Lucca> http://paste.ubuntu.com/15166964/
#4168 [18:13] <webrosc> Lucca, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#4169 [18:14] <Alalanderson> Oh wait here we go i deleted all my MC files
#4170 [18:14] <Alalanderson> Thanks guys
#4171 [18:14] <Alalanderson> Thanks guys
#4172 [18:14] * daks400 [daks400@notlogged] has left #minecrafthelp
#4173 [18:15] <Lucca> How can I do this?
#4174 [18:15] * webrosc going to say to do that
#4174 [18:15] * Rick_ [Rick_@notlogged] has joined #minecrafthelp
#4175 [18:15] <webrosc> Lucca, read what i said
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#4178 [18:17] <Lucca> How do I change the Windows 10 to 7 ?
#4179 [18:17] <webrosc> when did you upgrade to 10?
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#4182 [18:18] <Lucca> today
#4183 [18:18] <webrosc> ??> Lucca win/downgrade
#4184 [18:18] <Absol> Lucca: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#4185 [18:20] <Lucca> Thank You
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#4190 [18:24] <Lucca> After a while I can get back in the Windows 10 ?
#4191 [18:24] * Mata is now known as MattOfflineMc
#4192 [18:24] <webrosc> no, your hardware is not and will never be windows 10 supported
#4193 [18:25] <webrosc> its too old
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#4195 [18:25] * Justin__ [Justin__@notlogged] has joined #minecrafthelp
#4196 [18:26] <Lucca> People on my laptop , I'm playing Minecraft and suddenly your computer shuts down vez.Vocês know the solution it?
#4197 [18:26] <Justin__> Hey guys im back... i moved my .minecraft into a a usb then deleted it..then moved it back in and i cant play minecraft now
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#4203 [18:27] <Justin__> nvm its with forge
#4204 [18:28] <Justin__> gotta figure it outt
#4205 [18:28] * Justin__ [Justin__@notlogged] has quit. (Client Quit)
#4206 [18:28] <seasle123> I get this error message when I hop on my realm. internal exception java.io.ioexception. It kicks me off after, somewhere between 30 seconds to 20 minutes
#4207 [18:29] <Lucca> Eu posso falar em português?
#4208 [18:29] * Adson [Adson@notlogged] has joined #minecrafthelp
#4209 [18:29] <Adson> DXDiag
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#4217 [18:36] <tron1479> my minecraft crashed for no reason?
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#4221 [18:43] <PastorsSon> Hello - having trouble with my son's pc - trying to setup minecraft - we keep getting a crash initializing the game - pixel format not accelerated - can anyone help?
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#4223 [18:43] * cristo235 [cristo235@notlogged] has joined #minecrafthelp
#4224 [18:44] <PastorsSon> here is the link to where I posted dxdiag
#4225 [18:44] * vb [vb@notlogged] has joined #minecrafthelp
#4226 [18:44] <PastorsSon> http://paste.ubuntu.com/15167149/
#4227 [18:44] <webrosc> PastorsSon, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#4228 [18:45] <PastorsSon> thank you!
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#4230 [18:45] <vb> i need to change my security questions but i havetn resceieve the email. its been around 30 minutes. is there another way to change it?
#4231 [18:46] <webrosc> vb, wait for a bit longer, check spam folder, if still no email you will have to contact Mojang to do it
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#4235 [18:47] <vb> ok thank you so much!
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#4239 [18:53] * topgun2 [topgun2@notlogged] has joined #minecrafthelp
#4240 [18:54] <topgun2> Attempting to log in to the launcher page with my email and password for my mojang account, I've reset my password twice but it still says invalid credentials
#4241 [18:54] <webrosc> ??> topgun2 login/throttle
#4242 [18:54] <Absol> topgun2: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#4243 [18:54] <Absol> topgun2: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#4244 [18:55] <topgun2> thank you
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#4246 [18:56] * solospeed [solospeed@notlogged] has joined #minecrafthelp
#4247 [18:57] <solospeed> hi i cannot login to minecraft nor mojang
#4248 [18:57] <urielsalis> ??> solospeed login/throttle
#4249 [18:57] <Absol> solospeed: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#4250 [18:57] <Absol> solospeed: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#4251 [18:58] <solospeed> ah ok, thanks
#4252 [18:58] <solospeed> thanks again
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#4255 [19:14] * hyperdoc [hyperdoc@notlogged] has joined #minecrafthelp
#4256 [19:13] <hyperdoc> I have been having prblems connecting to servers it worked for two days when i bought the game bu after that it wont stop scanning and when i try to direct connect it times out, i chamged my wifi twice any help
#4257 [19:13] <urielsalis> hyperdoc, can you run a speedtest in speedtest.net?
#4258 [19:17] * thelonelyburger [thelonelyburger@notlogged] has joined #minecrafthelp
#4259 [19:17] <thelonelyburger> hello?
#4260 [19:17] <urielsalis> hi thelonelyburger
#4261 [19:17] <thelonelyburger> I am trying to login into my minecraft account and it keeps saying my username or password is incorrect. I have changed it 3 times and it keeps saying the same thing. Please help.
#4262 [19:17] <hyperdoc> 12 ping
#4263 [19:17] <urielsalis> ??> thelonelyburger login/throttle
#4264 [19:17] <Absol> thelonelyburger: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#4265 [19:18] <Absol> thelonelyburger: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#4266 [19:18] <urielsalis> hyperdoc, I need the other two
#4267 [19:18] <hyperdoc> 36.16 for download
#4268 [19:18] <thelonelyburger> ok thanks
#4269 [19:18] <hyperdoc> 5.92 for uppload
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#4272 [19:19] <urielsalis> hyperdoc, what antivirus you have?
#4273 [19:19] * VEGETTA777 [VEGETTA777@notlogged] has quit. (Client Quit)
#4274 [19:19] <hyperdoc> MCaffee
#4275 [19:19] <urielsalis> ??> hyperdoc av/mcafee/uninstall
#4276 [19:19] <Absol> hyperdoc: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
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#4281 [19:21] <hyperdoc> so is mcafee making fire walls to minecraft
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#4283 [19:21] <webrosc> hyperdoc, mcafee is just a pile of crap
#4284 [19:21] <jose> what
#4285 [19:21] <urielsalis> hyperdoc, sort of like that. Mcafee is known to interfiere with the login and server joining process
#4286 [19:21] <urielsalis> hyperdoc, also I dont like a president candidate as my antivirus
#4287 [19:22] <webrosc> or allegded murderer
#4288 [19:22] <jose> oodesargoineraft
#4289 [19:22] <urielsalis> webrosc, or "We will use social engineering to crack the iphone in 3 weeks for free!"
#4290 [19:22] <Maya_Blinco1> my account only allows me to play demo but i have had this account for months
#4291 [19:22] <urielsalis> ??> Maya_Blinco1 account/bug/demo
#4292 [19:22] <Absol> Maya_Blinco1: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#4293 [19:23] <webrosc> urielsalis, yeah read that yesterday, fbi laughed at him
#4294 [19:23] <Maya_Blinco1> i have already tried that and it hasnt helped me
#4295 [19:23] <webrosc> Maya_Blinco1, if you did then you followed the bit that says contact Mojang right?
#4296 [19:23] <urielsalis> webrosc, the fbi changed the Icloud password of the device so it doesnt sync. Apple gives them access to view synced data anytime they need. So they are doing it to get a universal backdoor
#4297 [19:24] * jose_ [jose_@notlogged] has joined #minecrafthelp
#4298 [19:24] * urielsalis hides while sees the Top Gear thing again in the news
#4298 [19:24] <webrosc> yeah its 'for now only' they claim, but in reality they want a backdoor
#4299 [19:24] <webrosc> but good on apple for saying no
#4300 [19:25] <urielsalis> webrosc, its the obvious businness desicion
#4301 [19:25] <webrosc> the sheep would still buy
#4302 [19:25] <webrosc> just not as many lol
#4303 [19:25] <urielsalis> webrosc, "We can either lose customers and a lot of money creating something that bypasses privacy, something users dont like. Or we can say that we do it for them! and they should fight for their rights!!"
#4304 [19:25] <urielsalis> webrosc, You will like a youtube channel called Louis Rossmann, he was the guy who brought the 53 error thing to light
#4305 [19:26] <hyperdoc> before i go do you guys know any antiviruses that dont interfier with minecraft multiplayer
#4306 [19:26] * sev [sev@notlogged] has joined #minecrafthelp
#4307 [19:26] <urielsalis> ??> hyperdoc av/avast
#4308 [19:26] <Absol> hyperdoc: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#4309 [19:26] <hyperdoc> thx guys
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#4311 [19:27] <sev> hello iv tired resetting my password to my mojang account and ik im not typing it wrong cause my google says save the passsword and i do then i put my email that i reset my password with then it say invalid password or email. like its broken
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#4316 [19:31] <ysh> Are there any current issues with connecting to friends on Windows 10 Edition? Seems to have stopped working. Stuck on 'Generating World - Locating Server;.
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#4321 [19:36] <tigerswiftblade5> I cant login to minecraft i have tried to reset password multiple times but nothing changes
#4322 [19:36] <sev> same
#4323 [19:36] <sev> its broken
#4324 [19:36] <sev> they need to know
#4325 [19:36] <urielsalis> ??> tigerswiftblade5 login/throttle
#4326 [19:36] <Absol> tigerswiftblade5: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#4327 [19:36] <Absol> tigerswiftblade5: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#4328 [19:36] <urielsalis> ??> sev login/throttle
#4329 [19:36] <Absol> sev: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#4330 [19:36] <Absol> sev: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#4331 [19:36] <webrosc> .mcstatus
#4332 [19:36] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online][2PSA: '5Source code of this website is now available on GitHub']
#4333 [19:36] <tigerswiftblade5> oh ty
#4334 [19:37] <sev> wow
#4335 [19:37] <sev> never mind im going back to never playing this again
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#4338 [19:37] <webrosc> sev, wait 3 hours too, prob same issue for you
#4339 [19:38] <webrosc> oh, sorry didn't see the bot told you too
#4340 [19:38] <urielsalis> beep boop
#4341 [19:38] <sev> ghetto
#4342 [19:38] <urielsalis> ??> sev login/throttle
#4343 [19:38] <Absol> sev: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#4344 [19:38] <Absol> sev: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#4345 [19:39] <urielsalis> ??> webrosc login/throttle
#4346 [19:39] <Absol> webrosc: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#4347 [19:39] <Absol> webrosc: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#4348 [19:39] <uh> who has the pixel format not accelerated issue with windows 10?
#4349 [19:39] <urielsalis> beep boop
#4350 [19:39] <urielsalis> uh, do you have a dxdiag?
#4351 [19:40] <uh> not at the moment but my computer says my drivers are up to date
#4352 [19:40] <webrosc> computers lie
#4353 [19:40] <urielsalis> ??> uh win/dxdiag
#4354 [19:40] <webrosc> especially if you use windows update
#4355 [19:40] <Absol> uh: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4356 [19:41] <uh> there aren't any new drivers to get
#4357 [19:41] <webrosc> uh, follow the guide
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#4360 [19:43] <Thunder_Skull> hey i was in chat earlier about my account being stolen. noe i can login to the minecraft game, but it puts me in the demo! what do i do?
#4361 [19:43] <alifbeatbox55> i have problem can you resolve it
#4362 [19:43] <webrosc> Thunder_Skull, did you recover your account?
#4363 [19:44] <uh> why do you need a dxdiag?
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#4365 [19:44] <webrosc> uh, so we can see the hardware in your computer and help you
#4366 [19:44] <urielsalis> uh, to get you the drivers there are and you need
#4367 [19:44] <Thunder_Skull> no i sent the email but they didnt email me back. i tried to login again and it sent me straight to the demo!
#4368 [19:44] <webrosc> alifbeatbox55, what problem?
#4369 [19:44] <alifbeatbox55> ------------------ System Information ------------------ Time of this report: 2/26/2016, 09:21:49 Machine name: DELL-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Inspiron 1464 BIOS: Ver 1.00 BIOS A04 PARTTBL Processor: Intel(R) Core(TM) i
#4370 [19:44] <webrosc> Thunder_Skull,you have to wait for a reply, it may take upto a week, ONLY Mojang can gfix your lost account
#4371 [19:45] <urielsalis> alifbeatbox55, in paste.ubuntu.com please
#4372 [19:45] <Thunder_Skull> ok. thanks.
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#4386 [20:22] <Arceus3251> Heya, I'm having an Issue with the Latest snapshot, where do I send the crash?
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#4398 [20:53] <TDawg707> I can't log in to my minecraft.net or mojang.com accounts. I have reset the password for my mojang one several times with no success logging in, even after entering the password I changed it to. And for my minecraft one, no username or password works, so I cant reset anyhting or log in. Please help, any information is appreciated!
#4399 [20:56] <GreyVulpine> TDawg707 - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#4400 [20:58] <TDawg707> Thanks, is there a notification when a lockout happens?
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#4405 [21:15] <Andrio> TDawg707, no.
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#4410 [21:31] <NotDamon> my minecraft is next to unplayable, it drops to 1 fps every 3 seconds or so and blocks keep reappearing after theyve been broken even on single player. ive tried reinstalling, ive tried repairing, i even wiped my entire computer and reinstalled and it didn't work. nothing i look up has helped
#4411 [21:32] <what> Does anyone have the pixel format not accelerated issue after getting windows 10?
#4412 [21:32] * sjcr10 [sjcr10@notlogged] has joined #minecrafthelp
#4413 [21:34] <sjcr10> I meed help withthe pixel acceleration thing :/
#4414 [21:34] <what> same
#4415 [21:34] <sjcr10> I got the link to the error page
#4416 [21:35] <webrosc> ??> what win/dxdiag
#4417 [21:35] <Absol> what: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4418 [21:35] <webrosc> sjcr10, post the link
#4419 [21:35] <sjcr10> Came from the hopper webpage
#4420 [21:35] <webrosc> sjcr10, if you have a dxdiag log link post it
#4421 [21:36] <webrosc> NotDamon, single player issue?
#4422 [21:36] <NotDamon> yes
#4423 [21:36] <webrosc> NotDamon, can you do a dxdiag log
#4424 [21:36] <sjcr10> Cppy paste not working on mobile, wait a seccopy paste not working on mobile wait a sec :/
#4425 [21:36] <what> tried the instructions but the srceen goes black it says all my drivers are up to date
#4426 [21:36] <webrosc> what, just do as absol said
#4427 [21:36] <NotDamon> yeha how do i do that aha
#4428 [21:36] <webrosc> what, we did ask you earlier to do this, but you just left
#4429 [21:36] <webrosc> NotDamon, follow the guide absol said above
#4430 [21:37] <NotDamon> alright cool
#4431 [21:37] <what> how'd u know :O
#4432 [21:37] <webrosc> * what (Formerly uh) has joined
#4433 [21:37] <what> hahaha
#4434 [21:37] <sjcr10> The link is: paste.ubuntu.com/15168083/
#4435 [21:37] <webrosc> sjcr10, ok one moment
#4436 [21:38] <sjcr10> Thanks for your help, my laptop is brand new and is screwing me up :/
#4437 [21:39] <NotDamon> here it is, http://paste.ubuntu.com/15168317/
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#4439 [21:39] <webrosc> NotDamon, ok not due to bad/slow hardware
#4440 [21:40] <webrosc> NotDamon, did you change minecrafts ram allocation?
#4441 [21:40] <sjcr10> Did the link work?
#4442 [21:40] <what> sjcr10 you have the same issue
#4443 [21:40] <NotDamon> i tihnk so yeah, i let minecraft use more ram
#4444 [21:41] <webrosc> sjcr10, download and install the 3rd file here https://downloadcenter.intel.com/download/25620/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-6th-Gen- the 64bit exe
#4445 [21:41] <webrosc> NotDamon, post the java argument you use
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#4447 [21:41] <webrosc> what, follow the guide and post a link to your dxdioag log
#4448 [21:41] <webrosc> what, if you don't we can't help you
#4449 [21:41] <NotDamon> but that was well before i wiped my computer, would it still be the same?
#4450 [21:42] <webrosc> NotDamon, did you change it again?
#4451 [21:42] <NotDamon> have barely touched minecraft since then so no i have not :(
#4452 [21:42] <what> i will but i want to see if sjcr10's is solved
#4453 [21:42] <what> oh well
#4454 [21:42] <NotDamon> rip
#4455 [21:42] <webrosc> what, why? your fix maybe different, but bbecause you are being stubborn and not doing as asked
#4456 [21:42] * sjcr10 [sjcr10@notlogged] has joined #minecrafthelp
#4457 [21:43] <sjcr10> Thanks man! :)
#4458 [21:43] <webrosc> NotDamon, did you backup the minecraft folder then replace it when you reinstalled, or do a fresh version?
#4459 [21:43] <NotDamon> a fresh version
#4460 [21:43] <sjcr10> Tommorrow I'll install when i got wifi
#4461 [21:44] <webrosc> sjcr10, once its installed, try minecraft, if you get same error, pop back here with a fresh new dxdiag log
#4462 [21:44] <sjcr10> Alright, thank you for your help!
#4463 [21:44] <webrosc> NotDamon, ok, can you get a launcher log from minecraft while playing please
#4464 [21:44] <NotDamon> yep
#4465 [21:44] <sjcr10> I was messing around with web searching and had no idea what to do so thanks :)
#4466 [21:45] <webrosc> NotDamon, also, what antivirus are you running?
#4467 [21:45] <NotDamon> using norton
#4468 [21:45] <NotDamon> i believe
#4469 [21:45] <sjcr10> I did use up 500mb worth of personal hotstop data in 5 minutes downloading something else so i'll have to wait tipl tommprrow :/
#4470 [21:45] <webrosc> ??> NotDamon av/norton
#4471 [21:45] <Absol> NotDamon: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#4472 [21:46] <webrosc> NotDamon, i know your not having that issue, but for reference
#4473 [21:46] <NotDamon> it isnt a server problem im having its single player :<
#4474 [21:46] <NotDamon> oh right yeah
#4475 [21:46] <NotDamon> i getcha
#4476 [21:46] <webrosc> norton isn't that good an av for its price
#4477 [21:46] <what> might be back
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#4479 [21:47] <webrosc> NotDamon, could try adding minecraft folder to exclusion list too, incase its getting scanned alot and being an issue there
#4480 [21:47] <NotDamon> omg im so dumb
#4481 [21:47] <webrosc> not sure why he maybe back, that was second time he didn't do as asked -.-
#4482 [21:47] <NotDamon> its all sorted, it was the stupidest of problems -_-
#4483 [21:47] <webrosc> what was it?
#4484 [21:47] <NotDamon> i was running an old 1.7.7 modded version or some shit
#4485 [21:47] <Absol> NotDamon: Please keep it civil
#4486 [21:48] <NotDamon> oh sorry
#4487 [21:48] <NotDamon> excuse the language
#4488 [21:48] <webrosc> ah lol
#4489 [21:48] <sjcr10> Wow, i should come here more often :/
#4490 [21:48] <NotDamon> thanks a bunch guy/s
#4491 [21:48] <webrosc> no worries
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#4493 [21:48] <sjcr10> For all those java.io exceptions
#4494 [21:48] * PeterCouch [PeterCouch@notlogged] has joined #minecrafthelp
#4495 [21:49] <webrosc> sjcr10, those are often down to antivirus being a pain, or malware in system
#4496 [21:49] <sjcr10> Yeah, i had mcAfee as bloatware and can't seem to get rid of it.
#4497 [21:50] <sjcr10> It blocked windows defender lol
#4498 [21:50] <urielsalis> ??> sjcr10 av/mcafee/uninstall
#4499 [21:50] <Absol> sjcr10: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#4500 [21:50] <webrosc> ??> sjcr10 av/mcafee/uninstall
#4501 [21:50] <webrosc> ...
#4502 [21:50] <urielsalis> Ha! 7/8
#4503 [21:50] <webrosc> mcafee is know to be a pain to remove
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#4505 [21:50] <sjcr10> Actually i was too lazy and had no motivation to do it, but will do as soon as i have wifi
#4506 [21:50] <webrosc> even Mr Mcafee said the best removal tool for it is a sledgehammer
#4507 [21:51] <PeterCouch> Minecraft keeps crashing upon startup, and I was taken to a support page, then I came up with this link on my problem: http://paste.ubuntu.com/15168350/
#4508 [21:51] <webrosc> unless that was a joke quote
#4509 [21:51] <webrosc> PeterCouch, can you post the crash report to paste.ubuntu.com too
#4510 [21:51] <sjcr10> Same problem, hopefully it will fix when i update th driver
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#4512 [21:52] <webrosc> sjcr10, similar, but your computer had no graphics rivers, which is odd as your computer is new, they should've been pre installed
#4513 [21:52] <webrosc> drivers*
#4514 [21:52] <sjcr10> Might as well ask what theio.netty.channel exceptions are caused by
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#4516 [21:53] <webrosc> av or malware too is common
#4517 [21:53] <sjcr10> Yeah thats really strange
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#4519 [21:53] <PeterCouch> http://paste.ubuntu.com/15168389/
#4520 [21:53] <webrosc> seen alot of new dells without drivers since christmas
#4521 [21:53] <sjcr10> I guess lenovo messed it up and skipped it i guess xD
#4522 [21:54] <webrosc> PeterCouch, load minecraft into 1.8.9, change render distance to 16 or lower, then load 1.7.10
#4523 [21:55] <sjcr10> I have intel 520 hd graphics (which uuck). Bmaybe that has to do with it?
#4524 [21:55] <PeterCouch> 1.8.9 won't even load, nor will 1.7.10.
#4525 [21:56] <webrosc> PeterCouch, ok, was making sure it wasn't something else
#4526 [21:57] <sjcr10> This was strange cause it was working yesterday... Before that i was getting the ERRORACCESFENIED things
#4527 [21:57] <sjcr10> Sry for bad spelling, using this on a mobile is pretty hard
#4528 [21:58] <webrosc> PeterCouch, download and run the 3rd file here https://downloadcenter.intel.com/download/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36- the windows 7 64bit exe
#4529 [21:59] <sjcr10> You know what the ERRORACCESVIOLATION is caused by?
#4530 [22:00] <webrosc> sjcr10, generic error, there would be more to the crash report that explains its reason for happening
#4531 [22:01] <sjcr10> Ok, it sinply stopped happeneing, so I assume the driver fixed itself or something
#4532 [22:01] <webrosc> could've been a bad file that was fixed by an update
#4533 [22:02] <sjcr10> Yeah. Lets hope this new one gets fixed. Don't have wifi atm but tommorrow at school i will :/.
#4534 [22:03] <PeterCouch> It says the driver is not validated for my computer.
#4535 [22:03] <sjcr10> What is the io.netty.channel exceptio caused by? My friend started up a server and that happens :/
#4536 [22:04] <sjcr10> Did you install the right one?
#4537 [22:05] <PeterCouch> Yes.
#4538 [22:06] * ExoKruzer_ [ExoKruzer_@notlogged] has joined #minecrafthelp
#4539 [22:06] <sjcr10> Hm idk, ask webrosc
#4540 [22:07] <sjcr10> I barely know anything about this :/
#4541 [22:08] * sjcr10 [sjcr10@notlogged] has quit. (Quit: Web client closed)
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#4543 [22:08] * ExoKruzer [ExoKruzer@notlogged] has quit. (Ping timeout: 198 seconds)
#4544 [22:10] <sjcr10> Well thanks for your help webrosc! :)
#4545 [22:12] <sjcr10> .
#4546 [22:12] * Ghostt_Silence [Ghostt_Silence@notlogged] has joined #minecrafthelp
#4547 [22:13] <Ghostt_Silence> Umm, hello?
#4548 [22:13] <sjcr10> Heya
#4549 [22:13] <Ghostt_Silence> Uh, hi.
#4550 [22:14] <sjcr10> I can't really help much, but if its the pixel accelaration thing, you came to the right place
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#4552 [22:15] <sjcr10> Hey again,
#4553 [22:12] <Ghostt_Silence_> That was weird, but I was trying to log into Minecraft and it keeps saying that my drivers are out of date, or something like that. So I followed the instructions and it told me to post my link here? Or something like that.. http://paste.ubuntu.com/15168494/
#4554 [22:13] <sjcr10> Yup
#4555 [22:13] <sjcr10> Mod here is supposed to help you, but I think he left :/
#4556 [22:14] <sjcr10> Same thing had haplened to me
#4557 [22:14] <Ghostt_Silence_> Awe man :T That's okay. I can wait for a while :3
#4558 [22:15] <sjcr10> Try this website, idk if its the right thing, but haats what i was told to do :/
#4559 [22:15] * Ghostt_Silence [Ghostt_Silence@notlogged] has quit. (Ping timeout: 204 seconds)
#4560 [22:15] <sjcr10> https://downloadcenter.intel.com/download/25620/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-6th-Gen-
#4561 [22:19] <Ghostt_Silence_> Hmm, I'll see if that works for mme :3 Thank you :D
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#4565 [22:23] <Vital> Helloooo
#4566 [22:24] <Vital> Poop
#4567 [22:24] <sjcr10> Heya
#4568 [22:24] <Vital> Sup
#4569 [22:24] <Vital> Im just gonna say what i need help with
#4570 [22:24] <Vital> lolol
#4571 [22:25] <sjcr10> No mods on but whatever :/
#4572 [22:25] <Vital> Everytime I press play it crashes why its still loading. It keeps telling me to update drivers on the fix problem website but it tells me that they are all up dated. I don't know what is wrong.
#4573 [22:25] <Vital> Now its time to play the waiting game
#4574 [22:26] <urielsalis> Vital, you have a dxdiag?
#4575 [22:26] <Vital> I know how to open it
#4576 [22:26] <Vital> so yep
#4577 [22:26] <urielsalis> Vital, give us the link
#4578 [22:26] <Vital> I need to make it hold on
#4579 [22:27] <Vital> http://paste.ubuntu.com/15168552/
#4580 [22:27] <Vital> Okay
#4581 [22:28] <urielsalis> Vital, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#4582 [22:28] <Vital> Mkay
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#4588 [22:45] <halp> it won't work
#4589 [22:46] <urielsalis> halp, you need to be more descriptive than that
#4590 [22:46] <halp> it says I need to update my drivers
#4591 [22:46] <urielsalis> halp, you have a dxdiag?
#4592 [22:46] <halp> yes
#4593 [22:46] <halp> i have the url
#4594 [22:46] <urielsalis> halp, can you give me the link?
#4595 [22:46] <halp> from ubuntu
#4596 [22:46] <halp> http://paste.ubuntu.com/15168592/
#4597 [22:46] <urielsalis> halp, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#4598 [22:47] <halp> it's for school so i have to use this one on windows 10
#4599 [22:47] <urielsalis> halp, nothing I can do
#4600 [22:47] <halp> noooooooooooooooo
#4601 [22:47] <urielsalis> halp, I dont think you are allowed to play games on school omputer eithers
#4602 [22:49] * armyofdeath908 [armyofdeath908@notlogged] has joined #minecrafthelp
#4603 [22:49] <armyofdeath908> Hello
#4604 [22:49] * hai [hai@notlogged] has joined #minecrafthelp
#4605 [22:49] <urielsalis> hi armyofdeath908
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#4607 [22:50] <urielsalis> armyofdeath908, need help?
#4608 [22:50] <armyofdeath908> Yes. Gimmie 1 second please.
#4609 [22:52] * Bell is now known as Arata
#4610 [22:52] <armyofdeath908> Ok, so my game keeps crashing when i go into a world. Like compely crashies.
#4611 [22:52] <urielsalis> ??> armyofdeath908 launcher/crash-log
#4612 [22:53] <Absol> armyofdeath908: We need to see your crash log, which appears after a crash.
#4613 [22:53] <Absol> armyofdeath908: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4614 [22:53] <armyofdeath908> Like no error code the launcher doesnt come back up
#4615 [22:53] <armyofdeath908> No crash log
#4616 [22:53] <armyofdeath908> the launcher doesnt come back up with one
#4617 [22:53] <urielsalis> ??> armyofdeath908 launcher/open
#4618 [22:53] <Absol> armyofdeath908: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#4619 [22:53] <armyofdeath908> It is like that
#4620 [22:54] <armyofdeath908> The launcher opens back up for evey crash besides this one
#4621 [22:55] <urielsalis> armyofdeath908, make it stay open like I just told you
#4622 [22:55] <armyofdeath908> It is
#4623 [22:55] <armyofdeath908> its set to keep launcher open
#4624 [22:55] <urielsalis> armyofdeath908, do it happens on all singleplayer worlds?
#4625 [22:55] <armyofdeath908> No only the one
#4626 [22:55] <urielsalis> ??> armyofdeath908 tools/mcedit
#4627 [22:55] <Absol> armyofdeath908: If your world got corrupted you can try to repair it with MCEdit. Open the offending world in MCEdit, press 'ctrl-i' and select 'Repair regions' in the dialogue which pops up. Once this has completed, save your world and exit MCEdit.
#4628 [22:55] <Absol> armyofdeath908: To download MCEdit, go to http://khroki.github.io/MCEdit-Unified/ and choose the version appropriate for your OS.
#4629 [22:56] <urielsalis> armyofdeath908, probably corrupt chunk
#4630 [22:56] <armyofdeath908> Ok gimmie a few
#4631 [22:58] <armyofdeath908> Ok its done
#4632 [22:58] <armyofdeath908> so just try to launch it again?
#4633 [22:58] <urielsalis> armyofdeath908, yes
#4634 [22:58] <armyofdeath908> Ok le me open minecraft
#4635 [22:59] <armyofdeath908> Did the same thing
#4636 [23:00] <urielsalis> armyofdeath908, ask in the forums, there was a map repair thread somewhere
#4637 [23:01] <armyofdeath908> If i may ask Who made this chat?
#4638 [23:01] <urielsalis> armyofdeath908, im not really sure. We are all volunteers
#4639 [23:01] <armyofdeath908> did mojang?
#4640 [23:02] <urielsalis> armyofdeath908, no, we are all volunteers
#4641 [23:02] <urielsalis> ??> armyofdeath908 info/volunteer
#4642 [23:02] <Absol> armyofdeath908: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#4643 [23:02] <armyofdeath908> So who made the chat really? Like whos the owner
#4644 [23:03] <urielsalis> armyofdeath908, I dont know
#4645 [23:03] <armyofdeath908> and may i volunteer? i only didnt know how to do thaat.
#4646 [23:03] <armyofdeath908> Sorry my AA key gets stuck some times
#4647 [23:03] <urielsalis> armyofdeath908, if you know the answer to a questino, you can answer it
#4648 [23:03] <armyofdeath908> What do you do while waiting for a queston?
#4649 [23:04] <Andrio> All sorts.
#4650 [23:05] <armyofdeath908> Ok.
#4651 [23:05] <Andrio> Work, gaming, etc.
#4652 [23:05] <urielsalis> Im currently checking my email before going to bed
#4653 [23:05] <armyofdeath908> Nice. Im watching youtube before bed
#4654 [23:05] <armyofdeath908> Nice. Im watching youtube before bed
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