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#5 [00:40] <tamus> HAIL HYDRA
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#8 [00:57] <prabal276> When i launch my minecraft launcher, there is an error of pixel fomat not accelarated.
#9 [00:57] <prabal276> i clicked fix it and followed the steps
#10 [00:57] <prabal276> here is the link to my system info : http://paste.ubuntu.com/15168967/
#11 [01:00] <prabal276> PLEASE HELP
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#17 [01:22] <Andrio> prabal276, install this driver: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
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#19 [01:29] <James> Hi, I am launching minecraft, I had recently changed my name and it is not updating in the launcher, therefore it isn't letting me join any servers.
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#75 [01:40] <prabal276> anybody?
#76 [01:41] <prabal276> http://paste.ubuntu.com/15168967/
#77 [01:41] <prabal276> this is my system info
#78 [01:41] <prabal276> minecraft cant run on my pc
#79 [01:41] <prabal276> and
#80 [01:41] <prabal276> https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe- is not present
#81 [01:41] <prabal276> PLEASE HELP
#82 [01:43] <prabal276> andrio??
#83 [01:43] <prabal276> u there?
#84 [01:44] <Andrio> Is it down again..?
#85 [01:44] <prabal276> yes
#86 [01:44] <Andrio> :/
#87 [01:44] <prabal276> it shows page not found.
#88 [01:44] <prabal276> what can i do?
#89 [01:46] <Andrio> You can wait until the site is fixed.
#90 [01:46] <prabal276> ok. i will
#91 [01:48] <prabal276> ill stick with MCPE until then. :(
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#94 [02:18] <hazenlow> i cant start my minecraft, it says that my graphic card something like that was outdated
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#97 [02:26] <Rumo> Hello guys. We have a problem with finding structures in SURVIVAL mode when we play over LAN. I searched a little bit and found that others also have the same problem. I already looked in to the server properties and generating structures is set on true. I know that it's hard to find villages and stuff, but compared to singleplayer where we found 2 villages, some mines, a dungeon, we found nothing in the same playtime on multiplaye
#98 [02:27] <Andrio> This site can help you find villages: http://chunkbase.com/apps/village-finder
#99 [02:28] <Andrio> As well as other features.
#100 [02:28] <Andrio> In case you didn't know, you can find strongholds by tossing eyes of ender
#101 [02:30] <Rumo> that's helpful. thank you. we'll try it tonight. :)
#102 [02:30] <Andrio> No problem. :-)
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#113 [03:32] <angelobacongga> .
#114 [03:32] <angelobacongga> sdsf.
#115 [03:32] <angelobacongga> dfdfg
#116 [03:33] <angelobacongga> fdgd
#117 [03:33] <angelobacongga> gfh
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#125 [03:34] <Colonel_Caldwell> http://paste.ubuntu.com/15169348/
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#136 [04:07] <King_matthew_nl> I have a problem updating my raphics card (windows 10) (intel HD graphics 3000) can any1 help
#137 [04:08] <King_matthew_nl> http://paste.ubuntu.com/15169436/
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#141 [04:10] <Minki> Hello, are you thee
#142 [04:11] <Minki> there?
#143 [04:11] * King_matthew_nl [King_matthew_nl@notlogged] has quit. (Client Quit)
#144 [04:12] <Minki> I need to find my username and try to import the old premium purchase to my current account.
#145 [04:13] <Minki> my email address is " alsrlzhxm@naver.com ," and I already quated the website to be sent my username to my Email, but it has not still been coming any msgs.
#146 [04:14] <Minki> If I try to import the old premium purchase to my current account, I need my username but I forgot it.
#147 [04:14] <Minki> please let me know my username. I cannot play the premium package. Only I can play demo even though I already paid for it.
#148 [04:14] <Andrio> ??> Minki account/retrieve-name
#149 [04:14] <Absol> Minki: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#150 [04:12] <Minki> yes I already tried to be sent to my email with retrievename yesterday, but it has not still been coming to my email.
#151 [04:13] <Minki> I've been waiting for it, but it is for a long time to wait. I cannot play Minecraft at all.
#152 [04:14] <Andrio> Do you have the receipt?
#153 [04:14] <Minki> I purchased by online.
#154 [04:14] <Andrio> You would have been emailed a receipt.
#155 [04:15] <Minki> and it is for a long time ago.
#156 [04:15] <Minki> oh I will check it, hold on.
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#160 [04:18] <Minki> I checked just now, but it was gone because of lots of msgs..
#161 [04:18] <Andrio> ._.
#162 [04:18] <Minki> how can I find my username in this case;;;;
#163 [04:19] <Andrio> Only Mojang can help you at this point.
#164 [04:19] <Andrio> ??> Minki Mojang/email
#165 [04:19] <Absol> Minki: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#166 [04:19] <Absol> Minki: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#167 [04:19] <Minki> I submitted my email address above the web address, but email hasn't came yet.
#168 [04:19] <Andrio> There's a link on that form that may help you find the transaction ID
#169 [04:19] <Andrio> ok
#170 [04:20] <Minki> thanks. I will try it.
#171 [04:20] <Minki> just email to that address?
#172 [04:20] <Andrio> ??>> Chromaryu ask
#173 [04:20] <Minki> https://help.mojang.com/customer/portal/emails/new
#174 [04:21] <Andrio> No, it's a web page.
#175 [04:21] <Minki> oh i see, thank you.
#176 [04:22] <Andrio> Good luck.
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#178 [04:28] <george050904> when I try to purchase minecraft, I always get a message saying that there is an error and i need to verify my credit card info but everything is all correct.
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#180 [04:29] <Andrio> george, it might be worth calling your bank to make sure they aren't blocking the transaction to Sweden.
#181 [04:29] <george050904> ok
#182 [04:29] <george050904> thanks
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#194 [04:51] <Nikola_Kralj> Hi experts! I have an issue with Minecraft installation for a kid. There seems to be a problem with the graphic card driver on the laptop
#195 [04:51] <Ian> who has another minecraft windows 10 edition gift code
#196 [04:51] <Nikola_Kralj> but i can't update the drivers (no drivers available) from the auto-detect tool
#197 [04:51] <Ian> thanks
#198 [04:51] <Ian> pm me if you had any
#199 [04:51] <Nikola_Kralj> here is the config: http://paste.ubuntu.com/15169540/
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#202 [04:55] <Danja> My friend has windows 10 and minecraft dont work? How can we let it work?
#203 [04:58] <Chromaryu> Wait Andrio
#204 [04:59] <Chromaryu> Danja:
#205 [04:59] <Chromaryu> do you have any crashlog about it?
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#207 [04:59] <Andrio> Nikola_Kralj, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#208 [05:02] <Nikola_Kralj> thanks
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#218 [05:22] <PSI> I've hosted a server for a couple months now so that my friends can help me with a minecraft adventure map. They can join at first but then it just fails and they can't join. So i reinstall it and it works for another day or two before it fails again. I don't know what the problem is so i hope that someone here can figure it out
#219 [05:23] <adrian> Hey, i havent logged onto my account in a few months, I cant remember my password, I currently dont have access to my email address on the account (currently in a different country and im waiting for my access to be given to me), when I request a change of email address's it gives me 3 security questsions, 2 of which i know and the third i have no idea. but without it i cant proceed. any suggestions on how to get around this?
#220 [05:28] <PSI> Do you have a phone number or a backup email connected to your account that you can use to change your email and your password then try to find it
#221 [05:28] <PSI> If you have any idea who bought the game for you, or if you did it yourself, then search for Mojang on your email and you should find what you need
#222 [05:28] <PSI> I had the same problem a while ago and that's what i did. I hope it works
#223 [05:30] <adrian> using my mobile number would normaly be fine but im not in the county (away for work). same issue when getting my emails sorted they want to send me a message but im using a different number over sea's basically everything hinges on my mobile number number which i cant use until im back in the county (4 weeks time)
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#225 [05:31] <LUKA> jrjgk
#226 [05:31] <LUKA> gfgfh
#227 [05:31] <LUKA> fdsg
#228 [05:31] <LUKA> f
#229 [05:31] * Absol kicked LUKA from #minecrafthelp (Reason: UKA :Stop spamming)
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#235 [05:52] <PSI> I've hosted a server for a couple months now so that my friends can help me with a minecraft adventure map. They can join at first but then it just fails and they can't join. So i reinstall it and it works for another day or two before it fails again. I don't know what the problem is so i hope that someone here can figure it out
#236 [05:53] <Andrio> Fails how?
#237 [05:54] <Andrio> What happened?
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#239 [05:57] <PSI> I start it up and it works for me since im using localhost
#240 [05:57] <PSI> but nobody else can connect to it
#241 [05:57] <PSI> it just randomly stops letting people in
#242 [05:57] <PSI> I've checked my firewall and everything so im sure it's not that
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#250 [06:10] <Andrio> PSI, could your local IP address have changed?
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#252 [06:14] <PSI> I dont think so, no
#253 [06:15] <PSI> I've given away the right IP adress. And i've porrtforwarded using uTorrrent
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#255 [06:18] <theSpecialBros> I have recently been having trouble with the minecraft launcher. It wasn't downloading the 1.9 pre-release, and was giving me cryptic errors (failed to download) so I tried re-installing it with the installer that I had from a long time ago and that timed out, so I tried downloading the launcher from minecraft.net and now that is timimg out
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#261 [06:35] <cherka> ttrrrrtrwrdtwqert
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#264 [06:37] <cherka> hello
#265 [06:37] <cherka> can someone help me?
#266 [06:38] <cherka> i just bought minecraft and they say i need 2 update my graphic drivers. but i can't find it... help?
#267 [06:39] <Andrio> ??> cherka win/DXDiag
#268 [06:39] <Absol> cherka: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#269 [06:39] <Andrio> theSpecialBros, unstable Internet connection?
#270 [06:44] <theSpecialBros> Internet is stable and fast
#271 [06:45] <theSpecialBros> the only problems are with minecraft :/
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#273 [06:48] <Andrio> theSpecialBros, what security software do you have?
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#284 [06:56] <sjcr10> Heya, same error
#285 [06:56] <sjcr10> Triedd updating my driver, no luck
#286 [06:56] <sjcr10> Amyone here?
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#288 [07:00] <sjcr10> No?
#289 [07:01] <Andrio> What error?
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#291 [07:02] <sjcr10> Help plz.. I tried updating the dricevers and im stuck
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#293 [07:03] <sjcr10> Amyone here?
#294 [07:06] <sjcr10> Anyone?
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#301 [07:26] <sjcr10> Anyone here?
#302 [07:27] <sjcr10> PlZ i need help? Anyone here?
#303 [07:28] <sjcr10> Oh come on :/
#304 [07:29] <Andrio> ??> sjcr10 ask
#305 [07:29] <Absol> sjcr10: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#306 [07:29] <Absol> sjcr10: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#307 [07:30] <sjcr10> Alrught sry
#308 [07:30] <sjcr10> Yesterday i was told to installa driver from intel, but when i downlaed it it said that it was not compatible
#309 [07:31] <sjcr10> The link that i was given was https://downloadcenter.intel.com/download/25620/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-6th-Gen-
#310 [07:31] <sjcr10> Been having the launch crashes
#311 [07:32] <sjcr10> Any help? I've been trying all day to fix and it just keeps crashing
#312 [07:34] <sjcr10> ?
#313 [07:35] <sjcr10> I was down to using cCleaner (which i unistalled after it failed)
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#315 [07:37] <sjcr10> Anything I can do?
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#318 [07:39] <sjcr10> If this helps, my driver says its up to date
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#320 [07:43] <sjcr10> Anyone here?
#321 [07:45] <Andrio> ??> sjcr10 win/DXDiag
#322 [07:45] <Absol> sjcr10: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#329 [07:52] <rObb> i need helpmwith this memeory
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#335 [07:55] <sjcr10> Need help with the pixel format not accelerated bug
#336 [07:56] <TTTripleTroble> Need help with pixel format not accelerated bug with sustem as per http://paste.ubuntu.com/15170307/
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#339 [07:56] <sjcr10> Same problem
#340 [07:58] <theSpecialBros> @Andrio No security besides windows defender. I previously had McAfee but that made my computer slow to the point of being almost unusable so I got rid of it
#341 [07:58] <Andrio> ??> sjcr10 win/DXDiag
#342 [07:58] <Absol> sjcr10: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#343 [07:59] <Andrio> TTTripleTroble, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#344 [07:59] <TTTripleTroble> Thanks Andrio
#345 [08:00] <TTTripleTroble> Think I will try a Win7 VM...
#346 [08:00] <Andrio> o...k.
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#355 [08:06] <jurian> i wonna play minecraft but it gives an error
#356 [08:06] * umut0612 [umut0612@notlogged] has joined #minecrafthelp
#357 [08:07] <jurian> i need to upgrade the graphics drive but i dont know how to do that
#358 [08:08] <umut0612> hello my problem is java.lang.NullPointerException: group
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#361 [08:09] <umut0612> hello?
#362 [08:09] <matas123> hi
#363 [08:09] <umut0612> fuck you
#364 [08:09] <Absol> umut0612: Please keep it civil
#365 [08:10] <matas123> i cant play Minecraft
#366 [08:11] <matas123> how download Minecraft PE on pc
#367 [08:11] <matas123> ????
#368 [08:11] <GreyVulpine> You can't
#369 [08:11] <matas123> why
#370 [08:12] <GreyVulpine> Because Minecraft PE is for portable devices
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#374 [08:13] <matas123> i have Minecraft Launcher but this not working :-(
#375 [08:14] * sjcr10 [sjcr10@notlogged] has joined #minecrafthelp
#376 [08:14] <GreyVulpine> How isn't it working?
#377 [08:14] <matas123> I dont stand
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#379 [08:15] <sjcr10> Ok, i am having the pixel acceleration issues. I was told to install a driver, but when i did, the computer said it wasn't compatible. Later, i went and downloaded the compatible one off the Lenovo website, but it still didn't fix it. What now?
#380 [08:13] <Ecozi> im haveing the same problem as the guy above me^
#381 [08:13] <GreyVulpine> Ecozi - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#382 [08:13] <GreyVulpine> Same for you sjcr10
#383 [08:14] <sjcr10> Whem i did the dxDialog it said it didn't have a manufactuer (n/a)
#384 [08:15] <Ecozi> i did the whole process however i dont understand what the problem would be
#385 [08:15] <GreyVulpine> Please give me a link to your dxdiag
#386 [08:15] <Ecozi> http://paste.ubuntu.com/15170408/
#387 [08:15] <GreyVulpine> Ecozi - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#388 [08:16] <sjcr10> Here is the eror code if it helps... http://paste.ubuntu.com/15168083/
#389 [08:17] <Ecozi> ok thank you grey
#390 [08:17] <sjcr10> My graphics driver is a modified intel 520 graphics i think (modified by lenovo probs)
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#392 [08:19] <GreyVulpine> sjcr10 - Yeah, looking at it now
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#394 [08:19] <sjcr10> K thanks grey
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#396 [08:20] <sjcr10> My computer is a yoga 900 if that matters :/
#397 [08:20] <GreyVulpine> i can see the files installed correctly, as evident by the dates on the files.
#398 [08:21] <GreyVulpine> But Windows doesn't recognize the drivers as installed, for some reason
#399 [08:21] <sjcr10> It was working fine till yesterday
#400 [08:21] <sjcr10> Huh thats weird
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#402 [08:22] <sjcr10> I'll stay here while you check it ;)
#403 [08:23] <Nienke> Minecraft crasht als ik hem open
#404 [08:24] <Nienke> open
#405 [08:24] <GreyVulpine> sjcr10 - Alright, we can try one more thing here. Go here: https://downloadcenter.intel.com/download/25620/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-6th-Gen-
#406 [08:24] <Nienke> ok
#407 [08:24] <GreyVulpine> sjcr10 - Look for the last download: win64_154014.4352.zip
#408 [08:24] <GreyVulpine> Nienke - That's not for you
#409 [08:24] <GreyVulpine> Nienke - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#410 [08:25] <GreyVulpine> sjcr10 - Download that, put it to a folder where you can get to.
#411 [08:25] <sjcr10> I had tried this before but it said it wasn't compatible. It is still sitting around in a folder
#412 [08:25] <GreyVulpine> It's not the same, I can tell you that
#413 [08:25] <sjcr10> Which of the ones there can i download?
#414 [08:25] <GreyVulpine> Notice the .zip extension. The others would have given you the .exe one
#415 [08:26] <GreyVulpine> sjcr10 - The last one, win64_154014.4352.zip
#416 [08:26] <sjcr10> Ok then, i had tried downloading the third one
#417 [08:26] <Nienke> ik heb minecraft ook al opnieuw gedownload, maar dat hielp niet
#418 [08:27] <GreyVulpine> Nienke - Sorry, we only speak english here
#419 [08:27] <sjcr10> Will try shortly, um using mobile ffor this
#420 [08:27] <GreyVulpine> Alright
#421 [08:27] <sjcr10> Niebke, put that in google translate
#422 [08:27] <GreyVulpine> sjcr10 - There's more instructions to follow, when you do get that downloaded
#423 [08:27] <Nienke> i download minecraft again, but it dont works
#424 [08:27] <GreyVulpine> Nienke - Do you get an error report?
#425 [08:29] <Nienke> i come again in the louncher and see the crash reporter
#426 [08:29] <GreyVulpine> Nienke - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#427 [08:30] <Nienke> ik weet niet hoe dat moet
#428 [08:30] <sjcr10> Ok its downloading atm, thanks for the help
#429 [08:30] <Nienke> I do not know how to do that
#430 [08:31] <sjcr10> When mc starts up, just copy paste everything that shows up
#431 [08:32] <sjcr10> What do i do when it finishes downloading?
#432 [08:32] <Nienke> ok
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#434 [08:33] <GreyVulpine> sjcr10 - Go to the folder where you downloaded it to. Unzip it
#435 [08:33] <Nienke> wait a minute
#436 [08:33] <sjcr10> Ok
#437 [08:34] <sjcr10> Ita still missing 8 mins but tell me what i have to do after if you can
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#439 [08:35] <sjcr10> 6 mins left now :/
#440 [08:36] <Nienke> I can not copy it
#441 [08:36] <GreyVulpine> Basically. Unzip it to a folder. Press your windows+Pause buttons to bring up the system information window. Go to Device manager. Locate the "Display Adapters" heading, Expand it. Locate the entry for the Intel 520 graphics. Right click, "Update Driver". Instead of "Automatically search for drivers", you'll pick "Manually pick the location of the driver", and point it to the folder
#442 [08:36] <GreyVulpine> where you unzipped the file prior
#443 [08:36] <sjcr10> Hit the button in the cornee
#444 [08:37] <sjcr10> Perfect, is missing 4 minutes now
#445 [08:38] <Nienke> Ik weet niet hoe dat te doen
#446 [08:38] <Nienke> i dont no how to do
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#450 [08:43] <Nienke> when I click the blue and take on the right, I can not copy it
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#453 [08:44] <CubeTheThird> ??> Nienke win/edit
#454 [08:44] <Absol> Nienke: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#455 [08:44] <mjohn425> Hi Guys, I've found that I can't login to my mc account, none of the passwords I would have used work. reset password email is not being received by hotmail. Have been waiting a few days for support
#456 [08:44] <Nienke> ---- Minecraft Crash Report ---- // Don't do that. Time: 22-2-16 15:36 Description: Initializing game java.lang.OutOfMemoryError: Java heap space at bmi.a(SourceFile:230) at bmh.b(SourceFile:130) at bmh.a(SourceFile:77) at bot.j(SourceFile:553) at bot.a(SourceFile:139) at bou.a(SourceFile:23) at bnn.a(SourceFile:99) at ave.am(SourceFile:448) at ave.a(SourceFile:310) at net.minecraft.client.main.Main.main(SourceFile:124)
#457 [08:44] <CubeTheThird> Nienke, paste it onto http://paste.ubuntu.com and give the URL here.
#458 [08:45] <CubeTheThird> ??> mjohn425 account/send-email
#459 [08:45] <Absol> mjohn425: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#460 [08:45] <Absol> mjohn425: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#463 [08:46] <Nienke> what's the URL
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#465 [08:46] <mjohn425> Yeah already done that, guess it's just a waiting game then. Shame for such a simple issue. Am 100% sure that it is/was one of the passwords that I've tried. Assuming mojang have an ip blocker after too many failed attempts?
#466 [08:47] <CubeTheThird> Nienke, the link, or website address
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#469 [08:47] <CubeTheThird> mjohn425, yes, they throttle your IP for ~3 hours
#470 [08:48] <Nienke> http://paste.ubuntu.com/15170637/
#471 [08:48] <CubeTheThird> Nienke, you appear to have installed a texture pack (PureBDcraft 512x MC18.zip), which your computer will not be able to support
#472 [08:48] <mjohn425> Rip, VPN time? Anyone know if they also block accounts as well or just ip?
#473 [08:49] <ChrisCrafter_> My minecraft do not work and i need held pleas
#474 [08:49] <CubeTheThird> mjohn425, throttling is specifically applied to a network, not an account
#475 [08:49] <ChrisCrafter_> *pelease
#476 [08:49] <CubeTheThird> ChrisCrafter_, what happens?
#477 [08:49] <ChrisCrafter_> *please
#478 [08:49] <mjohn425> Cheers, know how many attempts before throttling?
#479 [08:50] <CubeTheThird> mjohn425, as few as 3, depending on how quickly you do it
#480 [08:50] <Nienke> cubethethird yes but the texture pack is too big for minecraft and computer
#481 [08:50] <ChrisCrafter_> when i press play came a message there is a probleme :(
#482 [08:50] <CubeTheThird> Nienke, yes, so you should remove it
#483 [08:50] <CubeTheThird> ChrisCrafter_, what problem does it say?
#484 [08:51] <Nienke> i did
#485 [08:51] <ChrisCrafter_> Lack of updated graphics drivers
#486 [08:51] <CubeTheThird> ChrisCrafter_, do you have a dxdiag report?
#487 [08:52] <ChrisCrafter_> yes i have
#488 [08:52] <CubeTheThird> ChrisCrafter_, give a URL to it here
#489 [08:52] <ChrisCrafter_> http://paste.ubuntu.com/15170630/
#490 [08:52] <ChrisCrafter_> this?
#491 [08:52] <CubeTheThird> ChrisCrafter_, yes, one moment
#492 [08:52] <ChrisCrafter_> ok
#493 [08:53] * theSpecialBros [theSpecialBros@notlogged] has quit. (Quit: Web client closed)
#494 [08:53] <CubeTheThird> ChrisCrafter_, download and install http://support.amd.com/en-us/download/mobile?os=Windows%208%20-%2032
#495 [08:53] <ChrisCrafter_> ok
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#497 [08:55] <Nienke> cube the third I got him off the computer
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#499 [08:55] <CubeTheThird> Nienke, does the game work now?
#500 [08:55] <Nienke> nee
#501 [08:56] <Nienke> vno
#502 [08:56] <Nienke> no
#503 [08:56] <CubeTheThird> Nienke, does it give you the same crash report?
#504 [08:56] <GreyVulpine> Nienke - Launch minecraft. Before hitting Play, go to "Edit Profile".
#505 [08:56] <Nienke> yes
#506 [08:56] <GreyVulpine> Nienke - Is the profile editor open?
#507 [08:56] <Nienke> yes
#508 [08:57] <GreyVulpine> Go to "Open Game Dir"
#509 [08:57] * guilherme [guilherme@notlogged] has joined #minecrafthelp
#510 [08:57] <GreyVulpine> See the folder labeled "resourcepacks"?
#511 [08:57] <guilherme> legal
#512 [08:57] <Nienke> sorry i need to go
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#514 [08:57] <guilherme>
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#517 [09:01] <ChrisCrafter_> and now when i have downlode it?
#518 [09:01] <CubeTheThird> ChrisCrafter_, install it
#519 [09:01] <ChrisCrafter_> i canvt
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#521 [09:02] <ChrisCrafter_> i can t
#522 [09:03] <ChrisCrafter_> now it instaleted
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#524 [09:04] <ChrisCrafter_> and now?
#525 [09:05] <ChrisCrafter_> i have instaledeed it
#526 [09:05] <ChrisCrafter_> install it
#527 [09:05] <CubeTheThird> ChrisCrafter_, did you do a custom or expressed install?
#528 [09:05] <ChrisCrafter_> whats that?
#529 [09:06] <CubeTheThird> ChrisCrafter_, when you install the driver, it will ask you Custom or Express
#530 [09:06] <ChrisCrafter_> yes
#531 [09:06] <ChrisCrafter_> now ?
#532 [09:07] <CubeTheThird> ChrisCrafter_, ok so after it's installed, try the game again. You may need to reboot your computer first
#533 [09:07] <mjohn425> http://cdn.meme.am/instances/55757941.jpg
#534 [09:07] <ChrisCrafter_> ok thank you
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#541 [09:13] <mjohn425> CubeTheThird, connected to VPN tried all of the 12 pass' it could be with ip switch every 3, no luck, guess I just wait for Mojang to get back to me?
#542 [09:13] * MdKgWORLDCAT [MdKgWORLDCAT@notlogged] has quit. (Client Quit)
#543 [09:14] <CubeTheThird> mjohn425, ya just wait for Mojang
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#546 [09:15] <mjohn425> CubeTheThird, are you an official mojang rep or you just like helping out for fun?
#547 [09:15] <lollobiso77> non riesco più ad accedere al mio minecraft
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#550 [09:15] <mjohn425> CubeTheThird, are there any offical reps in this IRC?
#551 [09:15] <CubeTheThird> mjohn425, for fun. This chatroom is run by volunteers
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#554 [09:13] <mjohn425> CubeTheThird, that's dedication if I've ever seen it. Thanks for your help mate. Have a good night!
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#556 [09:14] <lollobiso77> non riesco piu ad accedere al mio minecraft
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#563 [09:19] <Zebek911> WHen i try to connect to server it says : java.lang.NullPointerException: group
#564 [09:19] <Halomaster009> help
#565 [09:19] <Zebek911> WHen i try to connect to server it says : java.lang.NullPointerException: group
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#567 [09:21] <Zebek911> ?
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#569 [09:22] <Zebek911> Anyone here ?
#570 [09:22] <Zebek911> Anyone here ?
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#576 [09:23] <tylur21> hello
#577 [09:23] <tylur21> i need help i changed my password and it didnt change it
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#579 [09:26] <tylur21> anyone?
#580 [09:27] <Andrio> Does your old password still work?
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#582 [09:31] <TobsecretHD> # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007fff78bb628c, pid=212, tid=4108 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig75icd64.dll+0x55628c] # # Failed to write core dump. Minidumps are
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#584 [09:31] <TobsecretHD> germany?
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#589 [09:33] <mocha_> I can't login to minecraft on my windows 10. Was ok yesterday.
#590 [09:34] * Nienke [Nienke@notlogged] has joined #minecrafthelp
#591 [09:34] <mocha_> was there any update recently?
#592 [09:34] <Nienke> Cubethethird
#593 [09:34] <Nienke> can help me
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#596 [09:37] <Nienke> minecraft crasht if i start him
#597 [09:37] <mocha_> anybody faces the same issue?
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#601 [09:39] <GinNoTsuki> Hello there
#602 [09:39] <FreuleinLeo7> prblem wir angezeigt
#603 [09:39] <GinNoTsuki> Can somebody help me ?
#604 [09:39] * FreuleinLeo7 [FreuleinLeo7@notlogged] has quit. (Client Quit)
#605 [09:40] <GinNoTsuki> I have a problem with my mouse, in minecraft 1.8.
#606 [09:40] <GinNoTsuki> The mouse have some wierd accelerations randomly... even if I slow the sensibility down
#607 [09:41] <GinNoTsuki> I haven't changed my mouse.
#608 [09:41] <GinNoTsuki> and I didn't have this problem before.
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#610 [09:48] <sjcr10> Well if grey is still on, thanks, but all i had to do is downgrade the driver :)
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#625 [10:14] <Minecrafter> Hey! Its me again ... Minecraft keeps crashing saying this: http://paste.ubuntu.com/15171401/ <-----
#626 [10:17] <GreyVulpine> Do you use anything AVG?
#627 [10:17] <GreyVulpine> Say, an optimizer, or a toolbar?
#628 [10:17] <Minecrafter> AVG Internet Security and AVG PC TuneUp
#629 [10:17] <GreyVulpine> The latter will do that
#630 [10:18] <Minecrafter> I'm in Turbo Mode (PC TUneUp)
#631 [10:19] <GreyVulpine> Yeah, it's been causing people issues with that exact symptom. All we've found that works, is to uninstall it.
#632 [10:19] <GreyVulpine> But you're welcome to see if anything else can turn it off
#633 [10:19] <Minecrafter> Ok, Thanks
#634 [10:21] <Minecrafter> The thing is i can't remove because i'm not the Administrator, oh well i will play MC when i am back home again
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#641 [10:29] <Light_Dragons> Back.
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#647 [10:35] <Light_Dragons> NO PROBLEMS? Oh thank god he has mercy!
#648 [10:35] <GreyVulpine> Nope, we solved it all. Time to pack up, go home
#649 [10:36] <Light_Dragons> k
#650 [10:36] <Light_Dragons> i am homee xd
#651 [10:36] <Light_Dragons> grey when did ya got that @ :D
#652 [10:37] <GreyVulpine> 5-6 years ago
#653 [10:37] <Light_Dragons> lol
#654 [10:37] <Light_Dragons> i might just talk random things here
#655 [10:38] * Light_Dragons is forever alone and has a friend named lonelyness :C
#655 [10:38] <Light_Dragons> XD
#656 [10:38] <Light_Dragons> (ITS TRUE :()
#657 [10:39] <GreyVulpine> I'd ask that you keep off-topic talk in either #minecraft or #lobby
#658 [10:40] <GreyVulpine> You might find more activity in those channels, than here.
#659 [10:42] <Light_Dragons> k
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#662 [10:45] <josk00> i cant open the new minecraft launcher i get error message. "unable to start the minecraft runtime environment. this is most likely caused by a corruption. please try to reinstall minecraft"
#663 [10:47] <Light_Dragons> Did you delete any files?
#664 [10:47] <Light_Dragons> That are connected to mc
#665 [10:47] <Light_Dragons> or thee foldeer atleast
#666 [10:48] <josk00> no it worked completely fine a couple of days ago and when i tried to launch it yesterday i got this message
#667 [10:48] <Light_Dragons> hmm
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#669 [10:48] <Light_Dragons> what did you do yesterday?
#670 [10:48] <josk00> i have tried the repair tool and to reinstall it several times
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#672 [10:48] <josk00> just wanted to play mc with some friends
#673 [10:49] <Light_Dragons> hmmmmmm
#674 [10:49] <CubeTheThird> josk00, open C:\Program Files(x86)\Minecraft
#675 [10:49] <Light_Dragons> CubeTheThird: ty i was about to blow my head up
#676 [10:49] <CubeTheThird> lol
#677 [10:49] <Light_Dragons> trying to think what was the file name again
#678 [10:49] <josk00> ok in the folder
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#680 [10:50] <CubeTheThird> josk00, delete everything in that folder, and reinstall the game
#681 [10:50] <web> when i try to load a world it instanly crashes
#682 [10:50] <CubeTheThird> web, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#683 [10:51] <web> http://paste.ubuntu.com/15171714/
#684 [10:51] <Light_Dragons> I hate when realm system is down.
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#686 [10:51] <Lucca> ------------------
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#688 [10:52] <CubeTheThird> web, what anti-virus and firewall software do you have?
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#690 [10:52] <web> none exepct anti malware
#691 [10:52] <josk00> still the same error
#692 [10:52] <CubeTheThird> ??> web av/adwcleaner
#693 [10:52] <Absol> web: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#694 [10:52] <Absol> web: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#695 [10:52] <CubeTheThird> josk00, what anti-virus and firewall software do you have?
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#697 [10:53] <josk00> avg antivirus and windows firewall
#698 [10:53] <CubeTheThird> josk00, avg free?
#699 [10:53] <josk00> yeah
#700 [10:53] <CubeTheThird> ??> josk00 av/avg
#701 [10:53] <Absol> josk00: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#702 [10:53] <Absol> josk00: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
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#705 [10:54] <lolslljrke> I have bought a windows 10 beta edition and cannot connect to servers.
#706 [10:54] <web> im running a scan but how is that going to help?
#707 [10:55] <lolslljrke> I am trying to connect to my friend..
#708 [10:55] <lolslljrke> cannot connect to servers.
#709 [10:55] <CubeTheThird> web, something is blocking the game's connection. That scan may get rid of malware causing it
#710 [10:55] <josk00> wait i had to update avg a couple of days ago and i got an avg program called avg zen
#711 [10:55] <web> oh alright ill let u know if it helps or not
#712 [10:56] <CubeTheThird> lolslljrke, are you trying to connect to pocket edition/windows 10 edition servers?
#713 [10:56] <lolslljrke> :(
#714 [10:56] <web> the scan has completed and its found nothing
#715 [10:56] <CubeTheThird> ??> web tools/hjt
#716 [10:56] <Absol> web: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#717 [10:56] <lolslljrke> I am try to connect to a server by my friend on mac.
#718 [10:56] <Absol> web: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#719 [10:56] <CubeTheThird> lolslljrke, the windows 10 beta edition and PC editions are not compatible with eachother
#720 [10:57] <lolslljrke> Will it be in the futute updates?
#721 [10:57] <CubeTheThird> lolslljrke, eventually maybe
#722 [10:57] <lolslljrke> When the beta movies to alpha?
#723 [10:57] <CubeTheThird> lolslljrke, beta comes after alpha
#724 [10:57] <lolslljrke> Becasue I just bought the game thinking this would work.. I am so screwed.
#725 [10:57] <CubeTheThird> lolslljrke, the windows 10 edition is compatible with pocket edition
#726 [10:57] <lolslljrke> I meant the public release.
#727 [10:58] <lolslljrke> My friend uses a pc one on mac
#728 [10:58] <Lutzee> There is no timeframe for anything right now.
#729 [10:58] <josk00> should i download a new antivirus program instead of avg zen
#730 [10:58] <lolslljrke> Shit!!!!
#731 [10:58] <Absol> lolslljrke: Please keep it civil
#732 [10:58] <Lutzee> If you want to play with your friend you should have purchased the PC edition not the windows 10 edition.
#733 [10:58] <CubeTheThird> josk00, I don't even know what AVG zen is or does. Try though to do what Absol told you
#734 [10:59] <lolslljrke> I had no idea that this doesnt work on the win 10 edition.. can u confirm if this will be upgraded to all fea tures?
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#736 [10:59] <lolslljrke> this is so upfsettings.
#737 [10:59] <Lutzee> lolslljrke: There is no garuantees.
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#739 [10:59] <lolslljrke> upsettings.
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#741 [11:00] <Lutzee> ??> lolslljrke mojang/refund
#742 [11:00] <Lutzee> >.>
#743 [11:00] <Lord_Ralex> Lutzee, account
#744 [11:00] <lolslljrke> should i go for refund?
#745 [11:00] <Lutzee> why was it changed?
#746 [11:00] <Lord_Ralex> Also Mojang does not handle that, it would be MS
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#748 [11:00] <Lord_Ralex> Since that's through their shop thing
#749 [11:00] <Lutzee> Oh of course
#750 [11:00] <lolslljrke> Yes and microsoft said during billing no refunds. :(
#751 [11:00] <Lutzee> I forgot
#752 [11:00] <Lutzee> derp :D
#753 [11:00] <Lord_Ralex> Then yeah, you can't get a refund.
#754 [11:01] <lolslljrke> God damn ! :(
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#756 [11:01] <Lutzee> Yey Micro$oft :p
#757 [11:01] <lolslljrke> The first windows 10 app is purchase and it turns out I am done.
#758 [11:01] <lolslljrke> What luck! :(
#759 [11:02] <lolslljrke> Atleast give me some hope guys, and will I have to pay again during public release.
#760 [11:02] <lolslljrke> or will this be upgraded for free
#761 [11:02] <CubeTheThird> lolslljrke, no you shouldn't have to pay for the same edition again
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#763 [11:03] <lolslljrke> CubeTheThrid I dont own the pc one, so I guess I have to play single :(
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#765 [11:03] <Gam3rpro> How w do I fix Java se binary error
#766 [11:03] <lolslljrke> this is so so bad
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#768 [11:03] <CubeTheThird> Gam3rpro, do you get a crash report?
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#770 [11:03] <lolslljrke> thanksguys.
#771 [11:04] <lolslljrke> appreciate the help.
#772 [11:04] <Gam3rpro> Wen I load into world it never loads, it then says Java se binary is not responding
#773 [11:04] <lolslljrke> thank you.
#774 [11:04] <DJDJYOLO2001> i got an crash report: can somebody help me and tell me what it is?
#775 [11:04] <CubeTheThird> ??> Gam3rpro launcher/game-output
#776 [11:04] <web> thecube i still get a crash
#777 [11:04] <Absol> Gam3rpro: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#778 [11:04] <Absol> Gam3rpro: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#779 [11:04] <CubeTheThird> DJDJYOLO2001, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#780 [11:04] <CubeTheThird> ??> web tools/hjt
#781 [11:04] <Absol> web: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#782 [11:04] <Absol> web: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#785 [11:05] <DJDJYOLO2001> CubTHe Third http://paste.ubuntu.com/15171837/
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#787 [11:05] <CubeTheThird> DJDJYOLO2001, do you have a dxdiag report?
#788 [11:06] * miriamdbg3 [miriamdbg3@notlogged] has quit. (Client Quit)
#789 [11:06] <DJDJYOLO2001> i'm gonna check that, wait and i'll try to find it, OK?
#790 [11:06] <CubeTheThird> ok
#791 [11:06] <DJDJYOLO2001> yes
#792 [11:07] <CubeTheThird> DJDJYOLO2001, give a URL to that here
#793 [11:07] <Gam3rpro> Oh wait it just started working thnx anyway
#794 [11:07] <DJDJYOLO2001> http://paste.ubuntu.com/15171855/
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#796 [11:08] <CubeTheThird> DJDJYOLO2001, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#797 [11:09] <DJDJYOLO2001> OK, thnx for helping me, and i hope i didn't disturbed you
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#799 [11:10] <DJDJYOLO2001> byee, hope to typ to you again, and not in case of a crash, byeeeeeeeeeeeee!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
#800 [11:10] <josk00_> ok it is working now just had to uninstall avg antivirus free and download avast
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#808 [11:13] <web> i still cant load worlds
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#812 [11:14] <web> nevermind i fixed it myself
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#814 [11:15] <hamad> help login issue: failed to login invalid session (try restarting your game)
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#821 [11:28] <Pelle> i can notinstall minecraft. I get a message that something is wrong with the graphic drivers. what todo?
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#824 [11:30] <CubeTheThird> Pelle, do you have a dxdiag report?
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#826 [11:32] <GravitroX> Hello, how do i allocate more ram to minecraft?Can you give me the JVM Arguments for 4 gb?
#827 [11:33] <CubeTheThird> GravitroX, why do you need to allocate more ram?
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#829 [11:33] <GravitroX> i heard it runs better
#830 [11:34] <Lord_Ralex> It doesn't
#831 [11:34] <CubeTheThird> GravitroX, ram has very little to do with performance
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#833 [11:34] <GravitroX> oh ok
#834 [11:34] <GravitroX> thanks anyway
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#837 [11:35] <CubeTheThird> GravitroX, we can give you other recommendations to improve performance
#838 [11:35] <KadzEsther> ?
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#840 [11:35] <GravitroX> How do i add minecraft to my amd catalyst control center?
#841 [11:36] <GravitroX> what i need to add? like minecraft.exe itself or javaw?
#842 [11:36] <CubeTheThird> GravitroX, I believe javaw would be the preferred one to do
#843 [11:37] <CubeTheThird> GravitroX, you may have to select the java specifically included with the game though
#844 [11:38] <GravitroX> javaw or java?
#845 [11:38] <GravitroX> ok i found it
#846 [11:38] <CubeTheThird> GravitroX, javaw (unless you changed it in the launcher)
#847 [11:39] <GravitroX> i mean i have so many features here, likeanti-alasing settings and more like what are the best settings to do?
#848 [11:39] <GravitroX> or do i need to keep it default?
#849 [11:39] <GreyVulpine> Leave it as application controlled
#850 [11:39] <CubeTheThird> ^^^
#851 [11:39] <CubeTheThird> or default
#852 [11:39] <GreyVulpine> Things start getting wierd when you force minecraft's video options through your video control panel
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#854 [11:40] <GreyVulpine> God, can't tell you the number of times I've had to walk somebody through un-'fixing' forced-AA/AF on.
#855 [11:42] <GravitroX> ok thanks @GreyVulpine and @CubeTheThird
#856 [11:44] * honich [honich@notlogged] has joined #minecrafthelp
#857 [11:47] <honich> hi, my account was hacked , I 'm not even on the homepage purely
#858 [11:47] * DaMaxis [DaMaxis@notlogged] has joined #minecrafthelp
#859 [11:48] * erik_2004 [erik_2004@notlogged] has joined #minecrafthelp
#860 [11:48] <honich> and when I go forgotten password I get no email, and exactly at the same username
#861 [11:49] <Galaxy_2Alex> honich, What is your Minecraft Username?
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#864 [11:50] * Maxis_ [Maxis_@notlogged] has quit. (Ping timeout: 186 seconds)
#865 [11:50] <honich> honich is my user name, i'm do not connectet in the game ?!
#866 [11:50] <Annie> Hi, I need help with downloading mods, my kids what them, I have no clue what program to download with?
#867 [11:50] * SpencerSeren [SpencerSeren@notlogged] has joined #minecrafthelp
#868 [11:51] <Galaxy_2Alex> ??> Annie mods
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#870 [11:51] <Absol> Annie: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#871 [11:51] <Absol> Annie: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#872 [11:51] * erikpalla [erikpalla@notlogged] has joined #minecrafthelp
#873 [11:51] <Galaxy_2Alex> honich, Are you logging in with your Username?
#874 [11:53] <honich> yes, but the password is not , not in the game or on the homepage
#875 [11:54] <Galaxy_2Alex> honich, And you don't receive any E-Mails when resetting the password?
#876 [11:54] * Seren_Soencer [Seren_Soencer@notlogged] has joined #minecrafthelp
#877 [11:54] <honich> no
#878 [11:54] <Galaxy_2Alex> honich, Have you checked all your E-Mail Folders, including Adverts and Spam folder?
#879 [11:54] * erik_2004 [erik_2004@notlogged] has joined #minecrafthelp
#880 [11:55] * Lucca [Lucca@notlogged] has joined #minecrafthelp
#881 [11:55] <Lucca> http://paste.ubuntu.com/15172309/
#882 [11:55] <Galaxy_2Alex> Lucca, One moment
#883 [11:55] <honich> I have checked all
#884 [11:55] * FogboundAtom37 [FogboundAtom37@notlogged] has joined #minecrafthelp
#885 [11:56] <Galaxy_2Alex> honich, Contact Mojang with your transaction ID.
#886 [11:56] <Galaxy_2Alex> ??> honich account/trans-id
#887 [11:56] <Absol> honich: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#888 [11:56] <Galaxy_2Alex> ??> honich account/send-email
#889 [11:56] <Absol> honich: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#890 [11:56] <Absol> honich: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#892 [11:56] <Galaxy_2Alex> Lucca, Download and Install this driver: https://downloadcenter.intel.com/download/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-
#893 [11:57] <Lucca> Thank You
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#897 [11:58] <josk00> trying to log into my server me and a friend is gonna play the dropper 2 but as soon as i try to connect my minecraft crash, minecraft 1.7.10
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#900 [12:00] * MrWither [MrWither@notlogged] has joined #minecrafthelp
#901 [12:01] <MrWither> Excuse Me But Im Kinda A Noob At Stuff Like This And I Wanted To Know From Yous??? Can U Break This Down Simple??? I Play Factions And Im Looking For A New Pc For Under €550 And Incase U didnt now When U Build A Base In Factions You Get FPS Lag Because Of The wall Genning??? And Im Looking Tos Start A Youtube Channel And I Need A Better Pc That Can Get Over 200FPS Without Optifine??? Can Anyone Please Help And Break It Doen To Me Simply???? Yhanks :D
#902 [12:01] <Galaxy_2Alex> josk00, Sorry, but the Dropper 2 is not officially supported on 1.7.10
#903 [12:01] * Victor [Victor@notlogged] has joined #minecrafthelp
#904 [12:01] <Victor> salut am o problema
#905 [12:02] <MrWither> Excuse Me But Im Kinda A Noob At Stuff Like This And I Wanted To Know From Yous??? Can U Break This Down Simple??? I Play Factions And Im Looking For A New Pc For Under €550 And Incase U didnt now When U Build A Base In Factions You Get FPS Lag Because Of The wall Genning??? And Im Looking Tos Start A Youtube Channel And I Need A Better Pc That Can Get Over 200FPS Without Optifine??? Can Anyone Please Help And Break It Doen To Me Simply???? Yhanks :D
#906 [12:02] <Galaxy_2Alex> MrWither, Not to be rude, but it's really hard to read if you write everything capitalized.
#907 [12:02] * Trikz [Trikz@notlogged] has joined #minecrafthelp
#908 [12:02] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#909 [12:02] <MrWither> Ohhh im orry its a habbit
#910 [12:02] * GinNoTsuki [GinNoTsuki@notlogged] has quit. (Quit: Web client closed)
#911 [12:02] <GreyVulpine> It's a bad habit
#912 [12:02] <Victor> Can anyone help me?
#913 [12:02] <Galaxy_2Alex> Victor, What is your problem?
#914 [12:02] <MrWither> Sorry guys D:
#915 [12:02] <Trikz> Hi, does anyone now how to solve the issue of internal exception and all that jazz when you get kicked from a server?
#916 [12:03] <MrWither> Galaxy_2Alex: Will i decapalise it or not?
#917 [12:03] <GreyVulpine> MrWither - Simply, look for a computer that's got dedicated graphics, and a decent CPU. Build your own, if you can.
#918 [12:03] <Victor> When i start minecraft it says Pixel Format Not Accelerated.
#919 [12:03] <Galaxy_2Alex> MrWither, To break it down to you: The more you are willing to spend on a new PC, the better performance you will get.
#920 [12:03] <Galaxy_2Alex> ??> Victor win/dxdiag
#921 [12:03] <Absol> Victor: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#922 [12:03] <josk00> what version is the dropper 2 supposed to be used on then?
#923 [12:03] <Victor> win
#924 [12:03] <Galaxy_2Alex> josk00, 1.5.2
#925 [12:03] <Galaxy_2Alex> Victor, Please follow the instructions Absol gave you.
#926 [12:03] <josk00> then what dropper is 1.7.2
#927 [12:03] * honich [honich@notlogged] has quit. (Quit: Web client closed)
#928 [12:03] <Lucca> I try to download the drive of Windows 7, but it appears a message written The system does not meet the minimum requirements for software installation
#929 [12:04] <josk00> 1.7.10*
#930 [12:04] <MrWither> Galaxy_2Alex: Yes but i dont know the difference between GPU and all that crap im a true noob it would be nice if i could get a prebuilt one with the preferences above??
#931 [12:04] <Trikz> Hi, does anyone now how to solve the issue of internal exception and all that jazz when you get kicked from a server?
#932 [12:04] <Trikz> Hi, does anyone now how to solve the issue of internal exception and all that jazz when you get kicked from a server?
#933 [12:04] * erik_2004 [erik_2004@notlogged] has left #minecrafthelp
#934 [12:04] <Lucca> I try to download the drive of Windows 7, but it appears a message written The system does not meet the minimum requirements for software installation
#935 [12:04] <Galaxy_2Alex> Trikz, "all that jazz" is not an appropiate description of the problem.
#936 [12:04] <Lucca> I try to download the drive of Windows 7, but it appears a message written The system does not meet the minimum requirements for software installation
#937 [12:04] <Galaxy_2Alex> Lucca, You don't have to spam messages.
#938 [12:04] * erik_2004 [erik_2004@notlogged] has joined #minecrafthelp
#939 [12:05] <GreyVulpine> MrWither - We're not the best place to ask that, as quite a lot of us hail from outside Europe, and thus, do not know how much you can get for that much money
#940 [12:05] <Trikz> Galaxy_2Alex: Oh i'm sorry Mr specific i dont know how to describe it, i just need help
#941 [12:05] <GreyVulpine> MrWither - It would be best if you consult a local computer shop
#942 [12:05] <Galaxy_2Alex> Trikz, Please give us the exact error message.
#943 [12:05] <Galaxy_2Alex> Lucca, Please try this driver: https://downloadcenter.intel.com/download/25484/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-
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#946 [12:06] <MrWither> GreyVulpine: I live in the middle of nowhere their is no computer stores :/ and i cant do much research as my download speed is 0.68mbs :/
#947 [12:06] <Trikz> Internal Exception: io.netty.handler.codec.DecoderException: java.lang.RuntimeException: VarInt too bug
#948 [12:06] <GreyVulpine> MrWither - We can't help you much here either
#949 [12:06] <Trikz> *big
#950 [12:06] <Galaxy_2Alex> Trikz, What server are you trying to connect to?
#951 [12:06] <Trikz> Archon
#952 [12:06] <MrWither> GreyVulpine: Thanks sorry for wasting your time
#953 [12:06] <Lucca> The page says Page Not Found
#954 [12:06] <Galaxy_2Alex> Trikz, That server is using mods
#955 [12:07] <Galaxy_2Alex> Trikz, We don't support modifications here, sorry.
#956 [12:07] <Trikz> What do you mean?
#957 [12:07] <Galaxy_2Alex> Trikz, Contact them, it's an issue on their side.
#958 [12:07] * niko_ [niko_@notlogged] has joined #minecrafthelp
#959 [12:07] <Trikz> It's not just that server, its hypixel as well
#960 [12:07] <MrWither> But it would be great if anyone could refer me to a gaming pc specialist or a manufacture website?
#961 [12:08] <Victor> Galaxy_2Alex
#962 [12:08] <Trikz> MrWither: pc specialists
#963 [12:08] <Victor> the link is
#964 [12:08] <Galaxy_2Alex> Trikz, That server is also using unsupported moficiations.
#965 [12:08] <Victor> http://paste.ubuntu.com/15172440/
#966 [12:08] <Galaxy_2Alex> Victor, One moment
#967 [12:08] <Lucca> The page says
#968 [12:08] <Lucca> Page not found
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#970 [12:08] <Galaxy_2Alex> Lucca, Are you sure? It works for me: https://downloadcenter.intel.com/download/25484/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-
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#972 [12:08] <MrWither> Trikz: PC Specialist what?
#973 [12:08] <Trikz> MrWither: pc specialists is a place where you can make you own pc
#974 [12:09] <Lucca> How strange to me is not working
#975 [12:09] <Galaxy_2Alex> Trikz, You can try to reinstall your instance.
#976 [12:09] <Trikz> MrWither: https://www.pcspecialist.co.uk/
#977 [12:09] <Victor> what should i do?
#978 [12:09] <MrWither> Trikz: i dont knw much im sorry :(
#979 [12:09] <MrWither> Trikz: Thanks man <3
#980 [12:09] <Trikz> Galaxy_2Alex: what's my instamce
#981 [12:09] <Trikz> <3 MrWither
#982 [12:09] <Galaxy_2Alex> Victor, Please wait a moment while I find the appropiate driver.
#983 [12:09] * iukkloi [iukkloi@notlogged] has joined #minecrafthelp
#984 [12:09] <Galaxy_2Alex> ??> Trikz win/reinst
#985 [12:09] <Absol> Trikz: You may need to reinstall the locally installed files that Minecraft puts into place.
#986 [12:09] <Absol> Trikz: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#987 [12:09] <Victor> ok
#988 [12:09] <Trikz> win/reinst
#989 [12:09] <Trikz> ?
#990 [12:10] <Lucca> The page says Page Not Found We are sorry, there is no Intel.com page matching your request. The page may have been renamed, moved or is no longer available. Please verify the address you typed is spelled correctly. If you are certain that this URL is valid, please send us feedback about the broken link. If you are searching for a download, these would be the alternatives: Use the Automatically update your drivers to automatically scan your PC for the
#991 [12:10] * oppi [oppi@notlogged] has joined #minecrafthelp
#992 [12:10] <Galaxy_2Alex> Trikz, Ignore messages starting with ??>, and follow the instructions from Absol starting with your username.
#993 [12:10] * iukkloi [iukkloi@notlogged] has quit. (Client Quit)
#994 [12:10] * oppi [oppi@notlogged] has quit. (Client Quit)
#995 [12:10] <Galaxy_2Alex> Lucca, You probably copied the link wrong in that case.
#996 [12:10] <Galaxy_2Alex> Victor, That is not the full DxDiag, please follow these instructions again and copy the full DxDiag this time:
#997 [12:10] <Trikz> Galaxy_2Alex: i really aint understanding you know
#998 [12:10] <Galaxy_2Alex> ??> Victor win/dxdiag
#999 [12:10] <Absol> Victor: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1000 [12:10] <Trikz> Galaxy_2Alex: ive never been here before
#1001 [12:10] <Galaxy_2Alex> Trikz, Try to reinstall your game is what I'm trying to say.
#1002 [12:11] <Trikz> delete it all and reinstall it, really??
#1003 [12:11] <Galaxy_2Alex> Trikz, It's a possibility that your game files are damaged, thus making it impossible to join some servers.
#1004 [12:12] <Trikz> Galaxy_2Alex: so i just delete all the programs of minecraft from my computer, really/
#1005 [12:12] <Trikz> ?
#1006 [12:12] <Galaxy_2Alex> Trikz, Follow the instructions:
#1007 [12:12] <Galaxy_2Alex> ??> Trikz win/reinst
#1008 [12:12] <Absol> Trikz: You may need to reinstall the locally installed files that Minecraft puts into place.
#1009 [12:12] <Absol> Trikz: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1010 [12:12] <Galaxy_2Alex> Trikz, It will only reinstall the Vanilla Minecraft game
#1011 [12:13] <Ecozi> hello, im haveing some trouble upgradeing or finding a solution to my problem. i bleieve this is a link you guys need and ill be present and waiting for the nxt representative to help... http://paste.ubuntu.com/15170408/
#1012 [12:13] <Trikz> ok thank you
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#1014 [12:13] <Victor> i made another
#1015 [12:13] <Victor> http://paste.ubuntu.com/15172509/
#1016 [12:13] <Galaxy_2Alex> Ecozi, Your graphics card is not supported on Windows 8.1, you will have to downgrade to Windows 7 or buy a new PC/Laptop.
#1017 [12:13] <Galaxy_2Alex> Victor, One moment
#1018 [12:13] <Ecozi> would windows XP be a solution alex
#1019 [12:14] <Ecozi> solution rather an option.
#1020 [12:14] * swordmaster [swordmaster@notlogged] has joined #minecrafthelp
#1021 [12:15] <Light_Dragons> where can i find my dxdiag
#1022 [12:15] <Light_Dragons> xd
#1023 [12:15] <Light_Dragons> asking
#1024 [12:15] <Galaxy_2Alex> Ecozi, Windows XP is no longer supported and, if used, is a big security risk. It would be at your own risk, and if any more problems arise, we will not be able to assist you. But yes, it might be a solution.
#1025 [12:15] <Victor> are u here
#1026 [12:15] <Galaxy_2Alex> ??> Light_Dragons win/dxdiag
#1027 [12:15] <Absol> Light_Dragons: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1028 [12:15] <swordmaster> why isnt my sound working
#1029 [12:15] <Light_Dragons> k
#1030 [12:15] <Galaxy_2Alex> Victor, Download and Install this driver: http://paste.ubuntu.com/15172509/
#1031 [12:15] <Galaxy_2Alex> ??> swordmaster launcher/game-output
#1032 [12:15] <Absol> swordmaster: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1033 [12:12] <Absol> swordmaster: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1034 [12:12] <Victor> heyy
#1035 [12:12] <Galaxy_2Alex> swordmaster, Please copy it after you started the game.
#1036 [12:12] <Galaxy_2Alex> Victor, Oh sorry
#1037 [12:13] <Galaxy_2Alex> Victor, Excuse this mix up, here's the download: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#1038 [12:13] <Victor> ok thx
#1039 [12:13] <swordmaster> where do i find my game output
#1040 [12:13] <Ecozi> ok ultimately windows 7 downgrade is the best solution apposed to xp
#1041 [12:13] <Galaxy_2Alex> swordmaster, Absol just explained you where.
#1042 [12:14] <Galaxy_2Alex> ??> swordmaster launcher/open
#1043 [12:14] <Absol> swordmaster: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1044 [12:14] <Galaxy_2Alex> ??> swordmaster launcher/game-output
#1045 [12:14] <Absol> swordmaster: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1046 [12:14] <Absol> swordmaster: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1047 [12:14] <Galaxy_2Alex> Ecozi, Yes.
#1048 [12:15] <Ecozi> thank you for your time alex, hopefully u have a relaxing day/night.
#1049 [12:15] <Galaxy_2Alex> Ecozi, No problem, and thanks, you too.
#1050 [12:16] <Light_Dragons> no throttle problems?? K gonna go afk then again xd
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#1053 [12:16] <Galaxy_2Alex> Light_Dragons, Sorry?
#1054 [12:16] <Light_Dragons> No need
#1055 [12:16] * Ahiraxpompa [Ahiraxpompa@notlogged] has joined #minecrafthelp
#1056 [12:17] <Light_Dragons> urielsalis: iss like 24/7 awake lol
#1057 [12:17] <swordmaster> [18:18:43] [Client thread/ERROR]: ########## GL ERROR ##########
#1058 [12:17] * Ahiraxpompa [Ahiraxpompa@notlogged] has quit. (Client Quit)
#1059 [12:17] <Galaxy_2Alex> swordmaster, ...please follow the full instructions:
#1060 [12:18] <Galaxy_2Alex> ??> swordmaster launcher/game-output
#1061 [12:18] <swordmaster> k
#1062 [12:18] <Absol> swordmaster: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1063 [12:18] <Absol> swordmaster: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1064 [12:20] <swordmaster> http://paste.ubuntu.com/15172600/
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#1067 [12:21] <Galaxy_2Alex> ??> swordmaster win/dxdiag
#1068 [12:21] <Absol> swordmaster: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1071 [12:25] <swordmaster> ive done all that
#1072 [12:25] <Galaxy_2Alex> swordmaster, Please give us a link to the DxDiag.
#1073 [12:25] <swordmaster> http://paste.ubuntu.com/15172658/
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#1076 [12:27] <Galaxy_2Alex> ??> swordmaster win/reinst
#1077 [12:27] <Absol> swordmaster: You may need to reinstall the locally installed files that Minecraft puts into place.
#1078 [12:27] <Absol> swordmaster: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#1086 [12:32] <swordmaster> that didnt work
#1087 [12:34] <Galaxy_2Alex> swordmaster, Does Sound not work in general on that system or just not in Minecraft?
#1088 [12:34] <swordmaster> just in minecr\aft
#1089 [12:34] <swordmaster> minecraft*
#1090 [12:34] <Galaxy_2Alex> swordmaster, Are you using and mods?
#1091 [12:35] <swordmaster> no
#1092 [12:35] <Galaxy_2Alex> swordmaster, What Minecraft Version are you using?
#1093 [12:35] <swordmaster> 1.8.9#
#1094 [12:37] <Galaxy_2Alex> swordmaster, Was that the full log from the game-output?
#1095 [12:37] <swordmaster> yes
#1096 [12:38] <swordmaster> if you want i can give you it again
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#1098 [12:38] <Galaxy_2Alex> swordmaster, Reinstall your Java, and try the alternate launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#1099 [12:38] <Galaxy_2Alex> ??> swordmaster win/java/reinstr
#1100 [12:38] <Galaxy_2Alex> ??> swordmaster win/java/reinst
#1101 [12:38] <Absol> swordmaster: You need to reinstall Java.
#1102 [12:38] <Absol> swordmaster: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
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#1104 [12:39] <Galaxy_2Alex> swordmaster, Download the 64-bit version.
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#1107 [12:40] <mila> hallo, kann mir hier jemand helfen ich kann mich in minecraft nicht mehr anmelden, da ein paar jungs den usernamen geändert haben
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#1109 [12:41] <Galaxy_2Alex> ??> mila lang/de
#1110 [12:41] <Absol> mila: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
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#1112 [12:42] <mila> Hello , can someone help me here , I can no longer log in minecraft because a few guys have changed the usernamen.
#1113 [12:43] <Galaxy_2Alex> mila, What is your Minecraft Username?
#1114 [12:44] <mila> He has fallen into a trap and they have now given him a different user name and now we no longer come despite reset in the game
#1115 [12:45] <Galaxy_2Alex> mila, What was the original Minecraft Username?
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#1118 [12:45] <mila> MarvinatorLP
#1119 [12:46] <Galaxy_2Alex> mila, Contact Mojang with your transaction ID in order to recover the account.
#1120 [12:46] <Galaxy_2Alex> ??> mila account/trans-id
#1121 [12:46] <Galaxy_2Alex> ??> mila account/trans-id
#1122 [12:46] <Absol> mila: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1123 [12:46] <Galaxy_2Alex> ??> mila account/send-email
#1124 [12:46] <Absol> mila: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1125 [12:46] <Absol> mila: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1126 [12:47] <swordmaster> i installed it
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#1128 [12:50] <swordmaster> galaxy_2alex ve installed it
#1129 [12:50] <Galaxy_2Alex> swordmaster, Now, download the alternate launcher, run it and see if it fixed the issue: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
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#1134 [12:53] <sam> when i go to play minecraft it just pulls up a white screen
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#1136 [12:54] <Galaxy_2Alex> ??> sam launcher/open
#1137 [12:54] <Absol> sam: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#1138 [12:54] <Galaxy_2Alex> ??> sam launcher/game-output
#1139 [12:54] <Absol> sam: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1140 [12:54] <Absol> sam: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1146 [12:58] <sam> there is no text in the game Output i clicked Copy all text and then went to that site and pasted it and nothing came up
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#1148 [13:00] <Galaxy_2Alex> ??> sam launcher/log
#1149 [13:00] <Absol> sam: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
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#1151 [13:00] <Absol> sam: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1152 [13:00] <sam> ok
#1153 [13:01] <swordmaster> thnx for your help galaxy ive got it working
#1154 [13:01] <sam> http://paste.ubuntu.com/15173019/
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#1156 [13:01] <Galaxy_2Alex> swordmaster, No problem, have a nice day
#1157 [13:01] <swordmaster> you to
#1158 [13:02] <Galaxy_2Alex> ??> sam win/reinst
#1159 [13:02] <Absol> sam: You may need to reinstall the locally installed files that Minecraft puts into place.
#1160 [13:02] <Absol> sam: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#1165 [13:05] <sam> Sweet it worked thanks Absol. you did a great job talking me thru how to do it. i hope you have a wonderful day
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#1172 [13:14] <Light_Dragons> and authentication servers down yay
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#1179 [13:24] <Herofox> I have a problem opening minecraft it says that the game crashed
#1180 [13:24] <Pelle> can notinstall minecraft. I get a message that something is wrong with the graphic drivers. what todo?
#1181 [13:25] <Herofox> I think theres something wrong with my graphic drives too.. again
#1182 [13:25] <Pelle> actually my problem is the same as for herofox, when I want to open minecraft crashes.
#1183 [13:25] <Herofox> Yeah
#1184 [13:25] <Herofox> :/
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#1193 [13:27] <Lucca> http://paste.ubuntu.com/15173214/
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#1196 [13:27] <Pelle> anyone who can help me?
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#1198 [13:28] <Lucca> http://paste.ubuntu.com/15173214/
#1199 [13:28] <Herofox> wow now theres alot of people that needs help
#1200 [13:28] <Herofox> ,_,
#1201 [13:28] <Lucca> http://paste.ubuntu.com/15173214/
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#1203 [13:29] <Lucca> http://paste.ubuntu.com/15173214/
#1204 [13:29] <Herofox> Lucca please don't spam
#1205 [13:30] <Lucca> então me ajuda
#1206 [13:30] <Lucca> então me ajuda
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#1209 [13:30] <Lucca> http://paste.ubuntu.com/15173214/
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#1212 [13:31] <Lucca> qwertyjbvswtpoferh.e
#1213 [13:31] <Kyzah> Hello
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#1215 [13:31] <Lucca> oi
#1216 [13:31] <Lucca> vc tbm fala portugues?
#1217 [13:32] <Lucca> http://paste.ubuntu.com/15173214/
#1218 [13:32] <Kyzah> My game always crashes and when i try restarting my laptop the game keeps crashing can I please get help? http://paste.ubuntu.com/15173187/
#1219 [13:32] <Pelle> I have the same problem.
#1220 [13:32] <Lucca> I AM TOO
#1221 [13:33] <cheesemaster11_> help please, this is for my son on my old laptop, its the graphiics/pixels here.... http://paste.ubuntu.com/15173256/
#1222 [13:33] <Kyzah> Pelle are the servers down?
#1223 [13:33] <Lucca> http://paste.ubuntu.com/15173214/
#1224 [13:33] <Kyzah> Pelle u from Brazil?
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#1226 [13:33] <Lucca> sim
#1227 [13:33] <Kyzah> I think the mc servers are down
#1228 [13:33] <Lucca> http://paste.ubuntu.com/15173214/
#1229 [13:34] <Lucca> ninguem para ajudar
#1230 [13:34] <Kyzah> Lucca http://paste.ubuntu.com/15173187/
#1231 [13:34] <Kyzah> Lucca are you portugese?
#1232 [13:34] <Pelle> I have problems since yesterday
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#1234 [13:34] <Lucca> Sou do brasil
#1235 [13:34] <Light_Dragons> ??> Lucca lang/br
#1236 [13:34] <Kyzah> Pelle i only got these problems about an hour ago
#1237 [13:34] <Light_Dragons> godd
#1238 [13:34] <Light_Dragons> ??> Lucca lang/brazil
#1239 [13:35] <Light_Dragons> ??> Lucca lang/bz
#1240 [13:35] <Light_Dragons> ??> Lucca lang/bl
#1241 [13:35] <Light_Dragons> omg
#1242 [13:35] <Lucca> oq
#1243 [13:35] <Kyzah> Light lang/eng
#1244 [13:35] <Light_Dragons> whats thee short namee for brazil language
#1245 [13:35] <Kyzah> Light bra
#1246 [13:35] <Kyzah> brz
#1247 [13:35] <Light_Dragons> ??> Lucca lang/bra
#1248 [13:35] <Light_Dragons> ??> Lucca lang/brt
#1249 [13:35] <Light_Dragons> ??> Lucca lang/brz
#1250 [13:35] <Light_Dragons> no
#1251 [13:35] <Kyzah> Light lang/eng?
#1252 [13:35] <Lord_Ralex> Light_Dragons, might i recommend just reading the index...
#1253 [13:36] <Lucca> http://paste.ubuntu.com/15173214/
#1254 [13:36] <Light_Dragons> where xd
#1255 [13:36] <Lucca> me ajudem
#1256 [13:36] <Kyzah> light are u english?
#1257 [13:36] <Lord_Ralex> Light_Dragons, https://cp.ae97.net/factoid?db=global
#1258 [13:36] <Lord_Ralex> cheesemaster11_, that computer is too old for Minecraft.
#1259 [13:36] <Lucca> http://paste.ubuntu.com/15173214/
#1260 [13:36] <Lucca> http://paste.ubuntu.com/15173214/
#1261 [13:36] <Lord_Ralex> Lucca, do not repeat yourself
#1262 [13:36] <Lucca> http://paste.ubuntu.com/15173214/
#1263 [13:36] * GreyVulpine kicked Lucca from #minecrafthelp (Reason: ucca :Go away.)
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#1267 [13:37] <Lord_Ralex> cheesemaster11, that computer is just too old for Minecraft
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#1269 [13:37] <Kyzah> GreyVulpine may you please help me?
#1270 [13:37] <Lord_Ralex> Lutzee, do not repeat yourself
#1271 [13:37] <Light_Dragons> lol leet languagee
#1272 [13:37] <Pelle> This is not helping me. Can anyone write something that makes sense?
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#1274 [13:38] <Lord_Ralex> Pelle, well, to get here, you were told to follow directions and then provide us somehting
#1275 [13:38] <Lord_Ralex> Pelle, you have not provided us anything that would help you.
#1276 [13:38] <Lucca> http://paste.ubuntu.com/15173214/
#1277 [13:38] <Light_Dragons> lord what is the short for brazilian language??
#1278 [13:38] <Kyzah> Lord_Ralex are you a helper?
#1279 [13:38] <Light_Dragons> i cant find it
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#1281 [13:39] <Lord_Ralex> Light_Dragons, "brazilian" language does not exist.
#1282 [13:39] <Herofox> http://paste.ubuntu.com/15173174/ My minecraft keep crashing, theres something wrong witht the graphic driver or something
#1283 [13:39] <Lucca> por favor alguem me ajuda
#1284 [13:39] <cheesemaster11_> <Lord_Ralex> thanks mate bad news for my little lad
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#1286 [13:39] <Lord_Ralex> Light_Dragons, they speak Portuguese though, which is pt
#1287 [13:39] <Kyzah> http://paste.ubuntu.com/15173187/ My minecraft also keeps crashing please help
#1288 [13:39] <Kyzah> Light spanish
#1289 [13:39] <Light_Dragons> ohh
#1290 [13:40] <Lucca> porfavor aluguem me ajuda/please nobody help me
#1291 [13:40] <Light_Dragons> ??> Lucca lang/pt
#1292 [13:40] <Absol> Lucca: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1293 [13:40] <Kyzah> Light_Dragons it is spanish
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#1295 [13:40] <Lucca> ok thank you
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#1297 [13:40] <Lucca> I am speak English,portuguese and spanish
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#1299 [13:41] <Light_Dragons> oh
#1300 [13:41] <Pelle> Minecraft crashes when I try to play. I get the message that there is a problem with the graphic driver
#1301 [13:41] <Lord_Ralex> Pelle, then provide your dxdiag report
#1302 [13:41] <Light_Dragons> Pelle: get a dxdiag report
#1303 [13:41] <Light_Dragons> omg same time xd
#1304 [13:41] <Herofox> I already provided the dxdiag report
#1305 [13:41] <Herofox> still no help
#1306 [13:41] <Kyzah> Pelle that is the exact same with me
#1307 [13:42] <Lord_Ralex> ??> Herofox win/update
#1308 [13:42] <Absol> Herofox: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1309 [13:42] <Kyzah> Herofox so did i this is fucking useless
#1310 [13:42] <Absol> Kyzah: Please keep it civil
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#1312 [13:42] <Kyzah> t
#1313 [13:42] * Lord_Ralex kicked Kyzah from #minecrafthelp (Reason: yzah :Get patience then)
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#1315 [13:42] <Herofox> Mk thanks
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#1317 [13:42] <Herofox> Im already installing the updates
#1318 [13:42] <Herofox> Just taking a long time
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#1320 [13:43] <QuaterStack> please may i have help?
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#1322 [13:43] <QuaterStack> http://paste.ubuntu.com/15173187/ please help me
#1323 [13:43] <Lord_Ralex> QuaterStack, then provide a complete dxdiag report. You missed everything in your report.
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#1325 [13:44] <QuaterStack> Lord_Ralex i wasnt told what to put in it
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#1327 [13:44] <Lord_Ralex> QuaterStack, it says to Copy all the text from the file
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#1329 [13:44] <Lord_Ralex> QuaterStack, you copied the first few lines.
#1330 [13:44] <QuaterStack> Lord oh brb then
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#1332 [13:45] <Herofox> brb
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#1335 [13:46] <QuaterStack> Language: English (Regional Setting: English) System Manufacturer: TOSHIBA System Model: SATELLITE C40-C BIOS: 5.00 Processor: Intel(R) Celeron(R) CPU N3050 @ 1.60GHz (2 CPUs), ~1.6GHz
#1336 [13:46] <Lord_Ralex> QuaterStack, you have to use the http://paste.ubuntu.com site to share the report with us
#1337 [13:47] <QuaterStack> Lord_Ralex here it is http://paste.ubuntu.com/15173480/
#1338 [13:48] <Lord_Ralex> ??> QuaterStack win/update
#1339 [13:48] <Absol> QuaterStack: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1340 [13:49] <QuaterStack> Abso1 ok thank you so much
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#1346 [14:05] <Light_Dragons> back
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#1352 [14:13] <mario> tengo este error alguien me puede ayudar
#1353 [14:14] <mario> java.lang.ExceptionInInitializerError
#1354 [14:14] <Light_Dragons> ??>
#1355 [14:15] <Light_Dragons> ??> mario lang/sp
#1356 [14:15] <Light_Dragons> upss
#1357 [14:15] <mario> no speak english!!
#1358 [14:15] <Light_Dragons> ??> mario lang/es
#1359 [14:12] <Absol> mario: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1360 [14:12] <mario> ok one moment
#1361 [14:14] <mario> someone can help me try to play minecraft and I get this error java.lang.ExceptionInInitializerError and leaves start there anything I can do. ??
#1362 [14:15] <Light_Dragons> hmm
#1363 [14:15] <Light_Dragons> did you do anything to the files?
#1364 [14:15] <Light_Dragons> Like delete any or do anything
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#1366 [14:16] <Light_Dragons> CubeTheThird: or anyone can take over i rlly gtg.
#1367 [14:18] <mario> The truth is , the playing is not my son and told me he was just checking some mods or something and then we failed to start , but do not install anything or modify something.
#1368 [14:18] <Light_Dragons> hmm
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#1374 [14:21] <Light_Dragons> idk
#1375 [14:21] <Light_Dragons> wait
#1376 [14:21] <Light_Dragons> ario
#1377 [14:21] <Light_Dragons> mario
#1378 [14:21] <Light_Dragons> umm
#1379 [14:21] <Light_Dragons> what windows version are you using
#1380 [14:21] <mario> thanks Ligth dragon
#1381 [14:21] <mario> windows 8
#1382 [14:22] <Light_Dragons> hmm
#1383 [14:22] <Light_Dragons> ok
#1384 [14:22] <Light_Dragons> press your windows key
#1385 [14:22] <Light_Dragons> and r
#1386 [14:22] <mario> ok
#1387 [14:22] <Light_Dragons> and then type in
#1388 [14:22] <Light_Dragons> %appdata%
#1389 [14:22] <Light_Dragons> click .minecraft
#1390 [14:23] <mario> ok
#1391 [14:23] <Light_Dragons> And
#1392 [14:23] <Light_Dragons> delete every file except
#1393 [14:23] <Light_Dragons> saves
#1394 [14:23] <Light_Dragons> if you want to you can delete it
#1395 [14:23] <Light_Dragons> then reinstall mc
#1396 [14:24] <Light_Dragons> if it does not work ill be back in like 10 min
#1397 [14:25] <mario> I understand I will do and I hope and outgrows thank you very much for the help,
#1398 [14:25] <Light_Dragons> No problem
#1399 [14:25] <Light_Dragons> Have a minecrafty day!
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#1401 [14:26] <mario> good day thanks mate
#1402 [14:26] <Light_Dragons> Hello louai
#1403 [14:27] <Light_Dragons> anything you need help with?
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#1405 [14:28] * Guest78679 is now known as urielsalis
#1406 [14:28] <Light_Dragons> wb
#1407 [14:29] <Light_Dragons> ??> Light_Dragons lang/l33t
#1408 [14:30] <Light_Dragons> ??> Light_Dragons lang/1337
#1409 [14:30] <Absol> Light_Dragons: \/\/3 0|\|ýý $p34|{ 3|\|9ý1$|-| |-|3ý3. |-|0\/\/3\/3ý, ý0ý |\/|4ý, 1ý ý0ý \/\/1$|-|, 7ýý ý$1|\|9 4 7ý4|\|$ý470ý, $ý(|-| 4$ |-|77p://7ý4|\|$ý473.9009ý3.(0|\/|/
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#1411 [14:30] <urielsalis> Light_Dragons, ??< lang/1337
#1412 [14:30] <urielsalis> Light_Dragons, or ??< lindex
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#1414 [14:31] <Light_Dragons> k
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#1420 [14:47] <Josh_> someone has gotten into my account and they changed my name and i can not log back into my account i need this fixed please thank you
#1421 [14:48] <urielsalis> ??> Josh_ account/hacked
#1422 [14:48] <Absol> Josh_: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1423 [14:48] <Absol> Josh_: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#1425 [14:48] <Josh_> what if i dont know my transaction id
#1426 [14:48] <urielsalis> Josh_, in what year and month you bought your game?
#1427 [14:49] * theVeteranSniper [theVeteranSniper@notlogged] has joined #minecrafthelp
#1428 [14:50] <Josh_> i do not know that i think it was two or three years ago but not sure what month
#1429 [14:50] * theVeteranSniper [theVeteranSniper@notlogged] has quit. (Client Quit)
#1430 [14:50] <urielsalis> Josh_, approximately? It really helps to narrow down. Also how did you pay? Credit card or paypal?
#1431 [14:51] <urielsalis> Josh_, between mid-2011 to Novmber 2013, or december 2013 and later?
#1432 [14:52] <urielsalis> Josh_, also, it was a giftcode?
#1433 [14:53] <Josh_> credit card
#1434 [14:53] <Josh_> it was not a giftcode and im not exactly sure
#1435 [14:54] <urielsalis> ??> Josh_ account/trans-id
#1436 [14:54] <Absol> Josh_: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#1441 [15:10] <CrazyOrange> My posts keep getting taken down, I am following the guidelines for posts but they are still being taken down. What is going on?
#1442 [15:11] <urielsalis> CrazyOrange, ask in #minecraftforums
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#1448 [15:14] <cbrownpsd> I am at a school district attempting to run 30 clients of minecraft at once for an after school club. Does anyboyd know if minecraft specfically prevents more than 15 clients from the same ip to connect?
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#1450 [15:15] <mattym> cbrownpsd, I dont believe there is a hard limit on clients
#1451 [15:16] <mattym> mattym, But if around 3 or more people failed to log in, its likely the lockout to prevent brute force attacks was triggered
#1452 [15:16] * tom [tom@notlogged] has joined #minecrafthelp
#1453 [15:16] <mattym> cbrownpsd, meant to say that to you ^
#1454 [15:16] <wim> i need help for starting only a blank screen
#1455 [15:16] <cbrownpsd> hmm just odd that we have 15 people connect put on a 16th and then it kicks 1 of the other 15
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#1457 [15:17] <mattym> cbrownpsd, Are you sure they are not trying to log in with the same info as one of the others?
#1458 [15:17] <urielsalis> cbrownpsd, maybe a plugin?
#1459 [15:17] <cbrownpsd> no mods/plugins being used
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#1461 [15:18] <mattym> cbrownpsd, Maybe your network has a setting causing it
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#1463 [15:18] <wim> blank screen? and no start up?
#1464 [15:19] <cbrownpsd> so if the brute force attacks were triggered would that prevent other clients with diffrent info from connecting via the same ip?
#1465 [15:19] <mattym> cbrownpsd, yes that would indicate that
#1466 [15:20] <cbrownpsd> thanks for the info we will try
#1467 [15:20] <mattym> Ive not heard of them imposing a hard limit on logins per IP, so you may need to see if its a setting on your schools netowrk
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#1469 [15:20] <tommy_> cant start minecraft because cant update my graphic drivers for Win 10. I have a intel 965 Chipset
#1470 [15:21] * cbrownpsd [cbrownpsd@notlogged] has quit. (Quit: Web client closed)
#1471 [15:21] <mattym> tommy_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1472 [15:21] <wim> is there someone that can help it start a blank screen and then nothing
#1473 [15:22] <tommy_> mattym, thats the only possibility?
#1474 [15:22] <GreyVulpine> tommy_ - It is
#1475 [15:22] <tommy_> shit! but thank you!!!
#1476 [15:22] <Absol> tommy_: Please keep it civil
#1477 [15:22] <mattym> tommy_, In addition with that hardware, you likely wont be able to play passed version 1.7.3
#1478 [15:23] <tommy_> mattym, i think i need new hardware
#1479 [15:24] <wim> is there help
#1480 [15:26] <wim> i have at the start up a blank screen and no game
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#1482 [15:26] <tommy_> absol, sorry. i'm out! thanks for helping!
#1483 [15:28] <wim> can i have some help a have a blank screen
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#1486 [15:35] <wim> is there someone that can help me
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#1488 [15:37] <wim> what is this for help?
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#1493 [15:40] <RebellMaster> Ich kann mein Passwort nicht zurücksetzen....!!!
#1494 [15:40] <RebellMaster> Ich kann mein Passwort nicht zurücksetzen....!!!
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#1496 [15:41] <Bigman47> I just downloaded the Minecraft game. When I click on PLAY I get a pixel driver update message. This is my URL of my driver information. Thanks http://paste.ubuntu.com/15174360/
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#1498 [15:43] <Bigman47> i need help updating my drivers
#1499 [15:43] <urielsalis> Bigman47, one moment
#1500 [15:43] <urielsalis> Bigman47, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
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#1502 [15:45] <Bigman47> thanks!!!
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#1504 [15:50] <OdessaViolet> i can't play minecraft because something is wrong with my drivers or something idk...im trying to fix it but i can't figure it out .... I just installed Windows 10 and I forgot that the drivers don't work ...
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#1506 [15:50] <urielsalis> OdessaViolet, you have a dxdiag?
#1507 [15:51] * xXskyarriorXx [xXskyarriorXx@notlogged] has joined #minecrafthelp
#1508 [15:51] <OdessaViolet> yeah
#1509 [15:51] <urielsalis> OdessaViolet, can you give me the link?
#1510 [15:51] <OdessaViolet> http://paste.ubuntu.com/15174453/
#1511 [15:52] <urielsalis> OdessaViolet, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#1512 [15:52] <OdessaViolet> can i download a graphics card do I have to downgrade to windows 7?
#1513 [15:53] <OdessaViolet> i mean driver
#1514 [15:53] <Blasing> I recently downloaded windows 10, and now it wont let me log on saying that i need to update my graphics, but i already did that, help me
#1515 [15:53] <urielsalis> OdessaViolet, A graphic card is part of your computer, the same as ram. You have to buy one
#1516 [15:53] <urielsalis> ??> OdessaViolet win*downgrade
#1517 [15:53] <urielsalis> ??> OdessaViolet win/downgrade
#1518 [15:53] <Absol> OdessaViolet: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1519 [15:53] <urielsalis> Blasing, you have a dxdiag?
#1520 [15:53] <Blasing> yes http://paste.ubuntu.com/15174459/
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#1522 [15:54] <urielsalis> Blasing, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
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#1525 [15:55] <Blasing> ok thanks
#1526 [15:55] <rektcake> when i join a minecraft server the game crash or stop respoding
#1527 [15:55] <urielsalis> ??> rektcake launcher/crash-log
#1528 [15:55] <Absol> rektcake: We need to see your crash log, which appears after a crash.
#1529 [15:55] <Absol> rektcake: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1530 [15:56] <theuss> o meu minecraft esta dando um erro chamado " fix the problem"
#1531 [15:57] <urielsalis> ??> theuss lang/pt
#1532 [15:57] <Absol> theuss: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
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#1534 [15:58] <rektcake> i did that
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#1537 [15:58] <Farpo> hello
#1538 [15:59] <urielsalis> rektcake, give me the link
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#1540 [15:59] <urielsalis> hi FabTheZen
#1541 [16:00] <rektcake> http://paste.ubuntu.com/15174517/
#1542 [16:01] <urielsalis> ??> rektcake win/dxdiag
#1543 [16:01] <Absol> rektcake: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1544 [16:01] <rektcake> ok
#1545 [16:01] * Blasing [Blasing@notlogged] has quit. (Quit: Web client closed)
#1546 [16:01] <urielsalis> rektcake, also please paste the contents of C:\Users\Sahar\AppData\Roaming\.minecraft\hs_err_pid7680.log in paste.ubuntu.com
#1547 [16:04] <rektcake> done
#1548 [16:05] <urielsalis> rektcake, give me the links please
#1549 [16:05] <rektcake> http://paste.ubuntu.com/15174517/
#1550 [16:06] <urielsalis> rektcake, and the dxdiag one
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#1571 [16:34] <der_MCplay> I had tryed to reset my safety questions on my account, but the e-mail wasn't send
#1572 [16:35] <der_MCplay> hello?
#1573 [16:35] * philabk [philabk@notlogged] has joined #minecrafthelp
#1574 [16:35] <der_MCplay> I had tryed to reset my safety questions on my account, but the e-mail wasn't send
#1575 [16:35] <urielsalis> ??> der_MCplay mojang/email
#1576 [16:35] <Absol> der_MCplay: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1577 [16:35] <Absol> der_MCplay: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1578 [16:38] <philabk> hi
#1579 [16:39] <philabk> my mincraft launcher keeps crashing and i did the stuff in the link
#1580 [16:40] * Max [Max@notlogged] has joined #minecrafthelp
#1581 [16:41] <philabk> do i need to link my dxdiag to it ?
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#1583 [16:41] <philabk> or to you
#1584 [16:41] <Gabs> hi?
#1585 [16:41] <der_MCplay> reinstall
#1586 [16:42] * tigerswiftblade5 [tigerswiftblade5@notlogged] has joined #minecrafthelp
#1587 [16:42] <philabk> hi
#1588 [16:42] <tigerswiftblade5> I cant seem to log in to Minecraft
#1589 [16:42] <Max> When will the update1.9 on pocket edition come out
#1590 [16:42] <urielsalis> ??> Max eta
#1591 [16:42] <Gabs> I have a problem; My account on minecraft is rather old: made in november 2011. I migrated my minecraft account to a mojang account and now i can only play a demo version of minecraft..
#1592 [16:43] <urielsalis> ??> Max scold/eta
#1593 [16:43] <Absol> Max: The only date or time we can give you for the next release is "When it's done, and Mojang decides to release it."
#1594 [16:43] <urielsalis> tigerswiftblade5, what happens when you try?
#1595 [16:43] <urielsalis> ??> Gabs accout/demo/bug
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#1598 [16:43] <urielsalis> ??> Gabs accout/bug/demo
#1599 [16:43] <Max> Ok thank you
#1600 [16:43] <Gabs> sorry urielsalis?
#1601 [16:43] <urielsalis> ??> Gabs account/bug/demo
#1602 [16:43] <Absol> Gabs: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1603 [16:43] <urielsalis> Gabs, sorry, failing at bot commands :P
#1604 [16:43] <Gabs> I've seen this article
#1605 [16:44] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#1606 [16:44] <tigerswiftblade5> It says incorrect email or password but i reset the password via the email so i know both are correct
#1607 [16:44] <Gabs> I've seen every article regarding my issues
#1608 [16:44] <urielsalis> ??> tigerswiftblade5 login/throttle
#1609 [16:44] <Absol> tigerswiftblade5: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1610 [16:44] <Max> I can not get in on pocket edition on kindle fire HD
#1611 [16:44] <Absol> tigerswiftblade5: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1612 [16:44] <urielsalis> ??> Gabs mojang/email
#1613 [16:44] <Absol> Gabs: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1614 [16:44] <Absol> Gabs: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1615 [16:44] <tigerswiftblade5> that was last night
#1616 [16:44] <urielsalis> Max, ask in the forums. Most of us dont have experience with the PE and Consoel version
#1617 [16:44] <urielsalis> tigerswiftblade5, how long you waited?
#1618 [16:44] <tigerswiftblade5> i tried again today
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#1620 [16:45] <Max> Ok
#1621 [16:45] <tigerswiftblade5> 10 or so hours
#1622 [16:45] <urielsalis> ??> tigerswiftblade5 mojang/email
#1623 [16:45] <Absol> tigerswiftblade5: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1624 [16:45] <Absol> tigerswiftblade5: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1626 [16:46] <philabk> my minecraft launcher crashed and gave me a link i then followed the link and am in need of your "farther instructions'
#1627 [16:47] <urielsalis> philabk, give us the link to your dxdiag
#1628 [16:47] <philabk> http://paste.ubuntu.com/15174660/
#1629 [16:47] * Firex13 [Firex13@notlogged] has joined #minecrafthelp
#1630 [16:49] <philabk> now what do i do?
#1631 [16:50] <tigerswiftblade5> is there any other fix?
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#1633 [16:51] * Firex13 [Firex13@notlogged] has joined #minecrafthelp
#1634 [16:52] <Firex13> http://paste.ubuntu.com/15174831/
#1635 [16:52] * JusticePyrope [JusticePyrope@notlogged] has joined #minecrafthelp
#1636 [16:53] <tigerswiftblade5> So am I just screwed?
#1637 [16:54] <JusticePyrope> I just downloaded the game and it says the graphics drivers need to be updated. I tried to update them but it's still not working?
#1638 [16:54] <Firex13> no se como actualizarlos
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#1642 [16:57] <LegendHunterHero> can anyone help me my minecraft wont run on java 8 180_73
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#1644 [16:57] <urielsalis> LegendHunterHero, what is the issue?
#1645 [16:57] <urielsalis> fione moment
#1646 [16:57] <LegendHunterHero> C:\Program Files\Java\jre8\bin\javaw.exe
#1647 [16:57] <urielsalis> JusticePyrope, one moment
#1648 [16:57] <LegendHunterHero> i put this in executable
#1649 [16:57] <urielsalis> tigerswiftblade5, email mojang like I just said
#1650 [16:57] <urielsalis> JusticePyrope, you have a dxdiag?
#1651 [16:57] <LegendHunterHero> i have java 1 8 0 73
#1652 [16:58] <JusticePyrope> yeah. http://paste.ubuntu.com/15174848/
#1653 [16:58] <urielsalis> JusticePyrope, one moment
#1654 [16:58] <urielsalis> ??> JusticePyrope 10 7
#1655 [16:58] <urielsalis> JusticePyrope, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#1656 [16:58] <LegendHunterHero> anyone help
#1657 [16:59] <tigerswiftblade5> i did that, is that my only option
#1658 [16:59] <philabk> urielsalis , what do i do now
#1659 [16:59] <urielsalis> LegendHunterHero, you dont need to do that. The launcher downloads and uses its own version of java
#1660 [16:59] <JusticePyrope> how do i downgrade?
#1661 [16:59] <urielsalis> philabk, one moment
#1662 [16:59] <urielsalis> ??> JusticePyrope win/downgrade
#1663 [16:59] <Absol> JusticePyrope: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1664 [16:59] <urielsalis> philabk, download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#1665 [17:00] * nate_ [nate_@notlogged] has quit. (Ping timeout: 204 seconds)
#1666 [17:01] <LegendHunterHero> http://pastebin.com/3XWgxFk3
#1667 [17:02] <LegendHunterHero> hello
#1668 [17:02] <urielsalis> LegendHunterHero, remove that argument. the crash is that the file you are pointing at doesnt exists
#1669 [17:02] <LegendHunterHero> no it said it was java outdated
#1670 [17:02] <urielsalis> LegendHunterHero, remove that and get me a new crash report
#1671 [17:02] <LegendHunterHero> java was outdated now it wont run i only got java 180 73
#1672 [17:02] <LegendHunterHero> i cant it wont run
#1673 [17:03] <LegendHunterHero> so i cant help all i can say is this
#1674 [17:03] <LegendHunterHero> nvm
#1675 [17:03] <philabk> ok it is complete
#1676 [17:04] <LegendHunterHero> what launcher dosent n eed java using windows
#1677 [17:05] <urielsalis> LegendHunterHero, it downloads it itself
#1678 [17:05] <urielsalis> philabk, install it
#1679 [17:05] <urielsalis> LegendHunterHero, remove the arguments and rum the game
#1680 [17:05] <LegendHunterHero> ok
#1681 [17:06] <LegendHunterHero> thanks i deleted profile
#1682 [17:06] <philabk> i installed it and ran the program
#1683 [17:06] <LegendHunterHero> minecraft folder
#1684 [17:06] <urielsalis> philabk, reboot
#1685 [17:06] <philabk> computer ?
#1686 [17:07] <LegendHunterHero> wait
#1687 [17:07] <LegendHunterHero> http://pastebin.com/83EuPEGU
#1688 [17:07] * tigerswiftblade5 [tigerswiftblade5@notlogged] has quit. (Quit: Web client closed)
#1689 [17:08] <LegendHunterHero> can u help
#1690 [17:08] * ezequiel [ezequiel@notlogged] has joined #minecrafthelp
#1691 [17:08] <LegendHunterHero> anyone
#1692 [17:08] <ezequiel> hola
#1693 [17:08] <LegendHunterHero> http://pastebin.com/83EuPEGU
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#1695 [17:09] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1696 [17:09] <urielsalis> hi ezequiel
#1697 [17:09] * ezequiel [ezequiel@notlogged] has quit. (Client Quit)
#1698 [17:09] <LegendHunterHero> can someone help
#1699 [17:09] <urielsalis> ??> LegendHunterHero gpu/ig4
#1700 [17:09] <urielsalis> ??> LegendHunterHero gpu/intel/ig4
#1701 [17:09] <Absol> LegendHunterHero: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#1702 [17:09] <Absol> LegendHunterHero: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#1703 [17:09] <LegendHunterHero> huh
#1704 [17:09] <LegendHunterHero> no i need 18
#1705 [17:10] <LegendHunterHero> 1.8
#1706 [17:10] <philabk> urielsalis reboot my pc
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#1709 [17:10] <urielsalis> philabk, try the game now
#1710 [17:10] <philabk> ok
#1711 [17:10] <LegendHunterHero> urielsalsis i dont understand what u said
#1712 [17:10] <urielsalis> LegendHunterHero, you cant with that graphics card
#1713 [17:10] <urielsalis> <@Absol> LegendHunterHero: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#1714 [17:10] <urielsalis> <@Absol> LegendHunterHero: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#1715 [17:10] <Sam> I press play says i need to upgrade my graphics driver
#1716 [17:11] <LegendHunterHero> please help me\
#1717 [17:11] <Sam> how do i
#1718 [17:11] <LegendHunterHero> i need to change my java help me
#1719 [17:11] <urielsalis> LegendHunterHero, you dont
#1720 [17:11] <urielsalis> Sam, you have a dxdiag?
#1721 [17:11] <LegendHunterHero> it wont run its crashing after it shows minecraft
#1722 [17:11] <urielsalis> LegendHunterHero, we told you the issue and the way you can solve it
#1723 [17:11] <Sam> yes
#1724 [17:11] <LegendHunterHero> what do i do
#1725 [17:12] <LegendHunterHero> i cant do that its not my computer i need to change java or else it will crash
#1726 [17:12] <PapaBear> Forge Mod Loader foud a problema nd does not want to run v1.8.9
#1727 [17:12] <GreyVulpine> LegendHunterHero - Changing java will not fix your issue
#1728 [17:12] <GreyVulpine> PapaBear - Sorry, we don't assist with forge here
#1729 [17:12] <LegendHunterHero> it works with other computers please help
#1730 [17:13] <GreyVulpine> LegendHunterHero - Indeed, and it won't work on your computer
#1731 [17:13] <PapaBear> okies .. thanks
#1732 [17:13] <urielsalis> LegendHunterHero, imagine you are somebody that organize concerts. You tell a lie saying that your band will do X when they dont know how to do it. Then somebody comes and ask your band to do that. That somebody will get annoyed and crash that your band cant do that
#1733 [17:13] * twyla [twyla@notlogged] has joined #minecrafthelp
#1734 [17:13] <LegendHunterHero> it worked fine before
#1735 [17:13] <urielsalis> LegendHunterHero, Intel released bad drivers and the game crashes when trying to use that feature that intel says their graphic card support when it doesnt
#1736 [17:13] <urielsalis> LegendHunterHero, Yes, in 1.7.2 or before
#1737 [17:13] <urielsalis> LegendHunterHero, it will not work in 1.7.4 or up
#1738 [17:14] <LegendHunterHero> It said my java is outdated
#1739 [17:14] <GreyVulpine> LegendHunterHero - No, it doesn't
#1740 [17:14] <GreyVulpine> LegendHunterHero - Read it again.
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#1742 [17:14] <LegendHunterHero> No before i deleted it
#1743 [17:14] <Sam> Yes i do have a dxdiag
#1744 [17:14] <GreyVulpine> LegendHunterHero - I'm sorry, we cannot help you any further. Have a good day.
#1745 [17:14] <urielsalis> Sam, can you give me the link?
#1746 [17:14] <LegendHunterHero> it said it crashed with virtual java machine
#1747 [17:15] <Sam> http://paste.ubuntu.com/15174976/
#1748 [17:15] * GreyVulpine kicked LegendHunterHero from #minecrafthelp (Reason: egendHunterHero :Good day.)
#1749 [17:15] <urielsalis> LegendHunterHero, and the crash doesnt say your java is outdated
#1750 [17:15] <urielsalis> Thanks GV
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#1752 [17:14] <urielsalis> Sam, there are no drivers for your graphic card for Windows 10, downgrade to Windows 8.1, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#1753 [17:15] <Sam> K thanks
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#1756 [17:22] <philabk> also if i have a windows 10 pc i have to downgrade to windows 8 in-order to play mc
#1757 [17:22] * Kk [Kk@notlogged] has joined #minecrafthelp
#1758 [17:23] <urielsalis> philabk, no. you only have to downgrade if you PC doesnt support Windows 10
#1759 [17:23] * Kk is now known as Guest10862
#1760 [17:23] <Guest10862> My Account got hacked how do I fix this?
#1761 [17:23] <urielsalis> philabk, Minecraft works fine in PCS with Windows 10 if the PC supports Windows 10
#1762 [17:23] <Guest10862> ?????
#1763 [17:23] <urielsalis> Guest10862, why do you think you were hacked?
#1764 [17:23] <Guest10862> Because My User was changed
#1765 [17:23] <Guest10862> and I never Changed it
#1766 [17:23] <urielsalis> ??> Guest10862 account/hacked
#1767 [17:23] <Absol> Guest10862: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1768 [17:23] <Absol> Guest10862: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1769 [17:24] * RLG [RLG@notlogged] has joined #minecrafthelp
#1770 [17:24] <Guest10862> I already contacted them and they did not respond :P
#1771 [17:25] <urielsalis> Guest10862, they take their time
#1772 [17:25] <Guest10862> oh ok... I guess a couple years is them taking their time :P
#1773 [17:26] * philabk [philabk@notlogged] has quit. (Ping timeout: 204 seconds)
#1774 [17:26] <Guest10862> WOW
#1775 [17:26] <urielsalis> Guest10862, what do you mean?
#1776 [17:26] <Guest10862> If waited so many years! And they still haven't responded
#1777 [17:28] <CubeTheThird> Guest10862, you sent your transaction ID?
#1778 [17:28] * Paratexo [Paratexo@notlogged] has joined #minecrafthelp
#1779 [17:29] <Paratexo> hey ive forgott my acc emailö
#1780 [17:29] <CubeTheThird> Paratexo, you can test any known emails on http://www.minecraft.net/retrievename
#1781 [17:30] <Paratexo> then i need to check every single email?
#1782 [17:30] <CubeTheThird> Paratexo, yes that's right
#1783 [17:30] <Paratexo> my god..
#1784 [17:31] <Paratexo> okay ty maybe see you on a server if not ive givin up and just dont play anymore
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#1786 [17:32] <CubeTheThird> Paratexo, you can also contact Mojang, though it will take a few days for them to get back to you
#1787 [17:32] <CubeTheThird> ??> Paratexo mojang/email
#1788 [17:32] <Absol> Paratexo: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1789 [17:32] <Absol> Paratexo: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1790 [17:33] * adriano [adriano@notlogged] has joined #minecrafthelp
#1791 [17:34] <Paratexo> ^ty bye
#1792 [17:34] * adriano [adriano@notlogged] has quit. (Client Quit)
#1793 [17:35] <Guest10862> IDK what the transaction ID is!!!!
#1794 [17:36] * Skw [Skw@notlogged] has joined #minecrafthelp
#1795 [17:36] <CubeTheThird> Guest10862, what method of payment did you use for the purchase?
#1796 [17:37] <Skw> How do I get my chocolate quest mod 1.6.10 to work on my pc
#1797 [17:37] <CubeTheThird> ??> Skw mods
#1798 [17:37] <Absol> Skw: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1799 [17:37] <Absol> Skw: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1803 [17:43] * guy_ [guy_@notlogged] has joined #minecrafthelp
#1804 [17:43] <guy_> I can't access my mojang account even after I reset my password
#1805 [17:44] <urielsalis> ??> guy_ login/throttle
#1806 [17:44] <Absol> guy_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1807 [17:44] <Absol> guy_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1808 [17:44] <guy_> Thanks
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#1810 [17:44] * xXskyarriorXx [xXskyarriorXx@notlogged] has quit. (Ping timeout: 204 seconds)
#1811 [17:47] * DeltaSurvival [DeltaSurvival@notlogged] has joined #minecrafthelp
#1812 [17:47] <DeltaSurvival> hello
#1813 [17:48] * arvindpagidi [arvindpagidi@notlogged] has joined #minecrafthelp
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#1820 [17:51] * arvindpagidi [arvindpagidi@notlogged] has joined #minecrafthelp
#1821 [17:52] <DeltaSurvival> Aborting launch; couldn't create game directory
#1822 [17:52] <Shawn_> Im having a huge problem i try to login to minecraft with my Mojanag account which i have pictures of all this if needed and it tells me my email is invalid yet i reqeust a password change and it sends it to my email and then it tells me there are no acvcount with my email linked to it but there is and its GoHardOrGoHome and then my email is linked with it because it sent me a email saying GoHardOrGoHome is with this account but i
#1823 [17:53] <urielsalis> ??> Shawn_ login/throttle
#1824 [17:53] <DeltaSurvival> Aborting launch; couldn't create game directory
#1825 [17:53] * arvindpagidi [arvindpagidi@notlogged] has quit. (Client Quit)
#1826 [17:53] <Absol> Shawn_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1827 [17:53] <Absol> Shawn_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1828 [17:53] <urielsalis> DeltaSurvival, run as admin
#1829 [17:53] <DeltaSurvival> how do i do that?
#1830 [17:53] <DeltaSurvival> i could swear i was
#1831 [17:54] <DeltaSurvival> because i only have one account on my computer
#1832 [17:54] <Shawn_> I cant reset my password it tells me my email isnt linked with an accounmt ut it is!
#1833 [17:55] <DeltaSurvival> uriel i could swear i was running as admin but if im not what am i doing wrong
#1834 [17:55] <Shawn_> I but this account with mojang I didnt migrate it over but it keeps telling me that It doesnt work ive waited ive tried 6 passowrds in 2 days and nothing
#1835 [17:55] * land [land@notlogged] has joined #minecrafthelp
#1836 [17:55] <DeltaSurvival> uriel i could swear i was running as admin but if im not what am i doing wrong
#1837 [17:55] <CubeTheThird> DeltaSurvival, right-click on the installer, and choose Run as Administrator
#1838 [17:56] <DeltaSurvival> i dont have that im on linux kde
#1839 [17:56] <Lord_Ralex> Provide the full error
#1840 [17:56] <Lord_Ralex> Not just a part
#1841 [17:56] <DeltaSurvival> [15:57:53 INFO]: Minecraft Launcher 1.6.51 (through bootstrap 5) started on linux... [15:57:53 INFO]: Current time is Feb 22, 2016 3:57:53 PM [15:57:53 INFO]: System.getProperty('os.name') == 'Linux' [15:57:53 INFO]: System.getProperty('os.version') == '3.10.18' [15:57:53 INFO]: System.getProperty('os.arch') == 'arm' [15:57:53 INFO]: System.getProperty('java.version') == '1.8.0_71' [15:57:53 INFO]: System.getProperty('java.vendor') == 'Oracle Co
#1842 [17:56] * WolffNerd [WolffNerd@notlogged] has joined #minecrafthelp
#1843 [17:56] <CubeTheThird> DeltaSurvival, paste it onto http://paste.ubuntu.com and give the URL here.
#1844 [17:56] <DeltaSurvival> hold on will pastebin work
#1845 [17:57] <CubeTheThird> sure
#1846 [17:57] <DeltaSurvival> http://pastebin.com/rcsWg1Hd
#1847 [17:58] <DeltaSurvival> there
#1848 [17:58] <DeltaSurvival> ^^^^^^^
#1849 [17:58] * land [land@notlogged] has quit. (Client Quit)
#1850 [17:58] <Shawn_> wow this isnt much help.....
#1851 [17:58] * WolffNerd [WolffNerd@notlogged] has quit. (Client Quit)
#1852 [17:59] * Lord_Ralex kicked Shawn_ from #minecrafthelp (Reason: hawn_ :then don't bother)
#1853 [17:59] <Lord_Ralex> Launching in /home/Minecraft
#1854 [17:59] <Lord_Ralex> What did you change
#1855 [18:00] * Mattnnug [Mattnnug@notlogged] has joined #minecrafthelp
#1856 [18:00] <DeltaSurvival> so how do i fix it
#1857 [18:00] <Lord_Ralex> DeltaSurvival, You did not answer my question
#1858 [18:00] <Lord_Ralex> What did you change
#1859 [18:00] <DeltaSurvival> what do you mean?
#1860 [18:01] <Mattnnug> Hi guys, game keeps crashing on start-up, just after "Building Terrain"
#1861 [18:01] <Lord_Ralex> DeltaSurvival, you changed a setting somewhere.
#1862 [18:01] <Lord_Ralex> DeltaSurvival, I want to know what settings you changed.
#1863 [18:01] <CubeTheThird> Mattnnug, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1864 [18:01] <DeltaSurvival> ?
#1865 [18:01] <DeltaSurvival> what setting
#1866 [18:01] <Mattnnug> Ok thanks
#1867 [18:02] <Lord_Ralex> DeltaSurvival, rm -rf ~/.minecraft
#1868 [18:02] * emerson [emerson@notlogged] has quit. (Ping timeout: 204 seconds)
#1869 [18:02] <Lord_Ralex> or well
#1870 [18:02] <Lord_Ralex> bad idea
#1871 [18:02] <Mattnnug> http://paste.ubuntu.com/15175326/ That's the crash report
#1872 [18:02] <Lord_Ralex> mv ~/.minecraft ~/.minecraft-old
#1873 [18:03] <CubeTheThird> Mattnnug, what anti-virus and firewall software do you have?
#1874 [18:03] <Mattnnug> AVG Anti-Virus
#1875 [18:03] <CubeTheThird> Mattnnug, AVG free?
#1876 [18:03] * ddawgp [ddawgp@notlogged] has joined #minecrafthelp
#1877 [18:03] <Mattnnug> Yes
#1878 [18:04] <CubeTheThird> ??> Mattnnug tools/hjt
#1879 [18:04] <Absol> Mattnnug: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1880 [18:04] <Absol> Mattnnug: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1881 [18:04] * loghead337 [loghead337@notlogged] has joined #minecrafthelp
#1882 [18:04] <Mattnnug> Okay
#1883 [18:04] <ddawgp> hey i was wondering if there is a problem with minecraft.net
#1884 [18:05] * DeltaSurvival [DeltaSurvival@notlogged] has quit. (Ping timeout: 204 seconds)
#1885 [18:05] <loghead337> Hello, is there somewhere I can go if I only know my old minecraft username to get an account? I can answer any support questions
#1886 [18:06] <Mattnnug> http://paste.ubuntu.com/15175347/ There's my log file
#1887 [18:06] * DeltaSurvival [DeltaSurvival@notlogged] has joined #minecrafthelp
#1888 [18:06] <DeltaSurvival> Lord_Ralex
#1889 [18:06] <DeltaSurvival> ?
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#1893 [18:06] <CubeTheThird> Mattnnug, ok, disable/delete hamachi
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#1895 [18:06] <DeltaSurvival> ok now it gives me a new error
#1896 [18:06] <CubeTheThird> ddawgp, what kind of problem?
#1897 [18:07] <DeltaSurvival> Lord_Ralex now it gives me a different error
#1898 [18:07] <Mattnnug> Okay
#1899 [18:07] <Petrea> Can someone please help me? I am trying to install minecraft for my daughter and it wont because of some error here is the link to the info http://paste.ubuntu.com/15175341/
#1900 [18:08] <ddawgp> i keep trying to sign in and it says that it is an unknown account or password and i have checked it over multiple times and everything is typed correctly.
#1901 [18:08] <Mattnnug> Done, CubeTheThird
#1902 [18:08] <CubeTheThird> Mattnnug, close and re-open the game, and try again
#1903 [18:08] <CubeTheThird> Petrea, one moment
#1904 [18:08] <CubeTheThird> ddawgp, have you tried resetting your password?
#1905 [18:08] <ddawgp> ok
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#1907 [18:09] <CubeTheThird> Petrea, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1908 [18:09] <WolffNerd> Alguem ajuda eu?
#1909 [18:09] <ddawgp> no i havent
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#1911 [18:09] <CubeTheThird> ddawgp, please do so
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#1913 [18:09] <ddawgp> ok
#1914 [18:09] <Petrea> how do I downgrade to windows 7? I'm sorry I probably sound stupid!!
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#1916 [18:09] <CubeTheThird> Petrea, how long ago did you upgrade to windows 10?
#1917 [18:10] <joda1196> Do I paste the URL here for help?
#1918 [18:10] <DeltaSurvival> Lord_ralex now it gives me a new error
#1919 [18:10] <Petrea> maybe 4 months ago or whenever it came out I am not sure not a super long time ago
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#1921 [18:10] <CubeTheThird> Petrea, ah, then you'd have to downgrade by reinstalling windows 7 from a disk
#1922 [18:10] <CubeTheThird> joda1196, that's right
#1923 [18:11] <joda1196> http://paste.ubuntu.com/15175293/
#1924 [18:11] <Petrea> OMG is there anyway to get my money back from buying minecraft since it womt work?
#1925 [18:11] <Petrea> or can I download it onto a tablet?
#1926 [18:11] <CubeTheThird> ??> Petrea account/refund
#1927 [18:11] <Absol> Petrea: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1928 [18:12] <Petrea> OK thanks is there any reason they have not upgraded the minecraft software to work with the new windows? or do they plan on it?
#1929 [18:13] <CubeTheThird> Petrea, it has nothing to do with minecraft. The graphics card in your computer is so old, that it isn't properly supported on WIndows 10
#1930 [18:13] <ddawgp> I clicked on forgot password and put in my accounts email but it says user not found
#1931 [18:13] <CubeTheThird> Petrea, this will affect more than just minecraft
#1932 [18:13] <CubeTheThird> ddawgp, what is your in game name?
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#1935 [18:14] <ddawgp> doonadino_chan i
#1936 [18:14] <loghead337> hello. If I only remember my username, can I still get my account back?
#1937 [18:14] <Petrea> OK so I shouls be ok to put it on a newer compouter then?
#1938 [18:14] <ddawgp> no i i typed that on accident
#1939 [18:14] <CubeTheThird> ddawgp, hmm well as far as I can tell that name is still registered. You'll have to contact Mojang about it
#1940 [18:14] <CubeTheThird> ??> ddawgp mojang/email
#1941 [18:14] <Absol> ddawgp: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1942 [18:14] <Absol> ddawgp: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1943 [18:14] <CubeTheThird> Petrea, that's right
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#1945 [18:14] <ddawgp> ok i will
#1946 [18:15] <CubeTheThird> loghead337, you can test your emails on http://www.minecraft.net/retrievename
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#1949 [18:15] <DeltaSurvival_> Lord_Ralex now i get this error http://pastebin.com/9dsyupDg
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#1951 [18:12] <DeltaSurvival_> hello?
#1952 [18:13] <CubeTheThird> DeltaSurvival_, there's no error info in that. Can you send the game output?
#1953 [18:13] <DeltaSurvival_> yes un momento
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#1959 [18:15] <DeltaSurvival_> here you go CubeTheThird http://pastebin.com/80YaAbUi
#1960 [18:15] <DeltaSurvival_> here you go CubeTheThird http://pastebin.com/80YaAbUi
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#1962 [18:16] <CubeTheThird> DeltaSurvival_, are you trying to run the game on a chromebook or something?
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#1964 [18:17] <DeltaSurvival_> yes i am and i have linux and kde and intel powered and all that it all works i just cant get the game to actually open like play
#1965 [18:17] <DeltaSurvival_> and arm
#1966 [18:17] <CubeTheThird> DeltaSurvival_, the game isn't supported on ARM
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#1968 [18:17] <Mattnnug> CubeTheThird, still having the same problem after uninstalling Hamachi
#1969 [18:17] <DeltaSurvival_> i was told it is
#1970 [18:18] <DeltaSurvival_> then what do i have to do
#1971 [18:18] <CubeTheThird> DeltaSurvival_, not officially no. Some people have supposedly gotten it to work by manually compiling LWJGL, but we don't support that
#1972 [18:19] <CubeTheThird> DeltaSurvival_, use an actual computer that meets minimum requirements to play the game
#1973 [18:19] <MarkFitzpatrick> I downloaded Minecraft for osx. I have is version 10.6
#1974 [18:19] <DeltaSurvival_> i did do that and it all does its still not working
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#1977 [18:19] <MarkFitzpatrick> Says i need 10.8
#1978 [18:20] <MarkFitzpatrick> What now?
#1979 [18:20] <CubeTheThird> DeltaSurvival_, you tried it on another computer?
#1980 [18:20] <DeltaSurvival_> this os the only thing i have
#1981 [18:21] <CubeTheThird> ??> MarkFitzpatrick dl/client/linux
#1982 [18:21] <Absol> MarkFitzpatrick: Launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
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#1984 [18:22] <Mattnnug> Is there anything else I can try? Still getting the same crash report
#1985 [18:22] <Lord_Ralex> lol
#1986 [18:23] * Lord_Ralex kicked DeltaSurvival_ from #minecrafthelp (Reason: eltaSurvival_ :Spamming my PM? Dumb idea)
#1987 [18:23] <CubeTheThird> Mattnnug, let's try a malware scan
#1988 [18:23] <CubeTheThird> ??> Mattnnug av/adwcleaner
#1989 [18:23] <Absol> Mattnnug: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1990 [18:23] <Absol> Mattnnug: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1991 [18:23] <Mattnnug> Okay thanks
#1992 [18:25] <loghead337> thanks C
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#1998 [18:33] * Lord_Ralex kicked DeltaSurvival from #minecrafthelp (Reason: eltaSurvival :Here is the door)
#1999 [18:33] <Mattnnug> Removing adware fixed it, thanks a lot.
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#2006 [18:41] <snowynightowl> hello. I've recently installed Windows 10 and I'm having trouble with launching Minecraft. I was lead to a site that gave me all the information it could; saying that my graphic driver is probably outdated. However, when i scanned to find a possible update, there was none. I'm not sure what to do to fix the problem now.
#2007 [18:42] <CubeTheThird> snowynightowl, do you have a dxdiag report?
#2008 [18:42] <snowynightowl> yes
#2009 [18:42] <CubeTheThird> snowynightowl, give a URL to it here
#2010 [18:42] <snowynightowl> http://paste.ubuntu.com/15175531/
#2011 [18:43] <CubeTheThird> snowynightowl, delete your game launcher, and install the newer one from https://minecraft.net/download
#2012 [18:44] <snowynightowl> ok, thank you
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#2018 [18:49] <julian_> i need help with Pixel Format Not Accelerated
#2019 [18:50] <julian_> http://paste.ubuntu.com/15175613/
#2020 [18:50] <urielsalis> julian_, onem oment
#2021 [18:50] <urielsalis> julian_, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2022 [18:51] <julian_> thanks
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#2029 [19:04] <maxmas> http://paste.ubuntu.com/15175729/
#2030 [19:04] <CubeTheThird> maxmas, one moment
#2031 [19:05] <CubeTheThird> maxmas, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#2032 [19:07] * PFC_Lovely [PFC_Lovely@notlogged] has joined #minecrafthelp
#2033 [19:09] <PFC_Lovely> I have been getting the invalid credentials message from both mojang and minecraft launchers even after reinstalling and changing my password multiple times
#2034 [19:09] <urielsalis> ??> PFC_Lovely login/throttle
#2035 [19:09] <Absol> PFC_Lovely: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2036 [19:09] <Absol> PFC_Lovely: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2037 [19:10] <PFC_Lovely> it started on my first login of the day
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#2042 [19:12] <iFrxshh> I'm in a bit of a pickle
#2043 [19:12] <iFrxshh> I need an experts opinion
#2044 [19:12] <Panda_> Hm, Wuts going on?
#2045 [19:13] <QTNS> When trying to purchase realms, It says ca't process my credit card information. It said this on four different credit cards, all valid and correct info. Please help
#2046 [19:13] <iFrxshh> I know this probably isn't the place for this, but here goes, I own a server on server.pro, and I want to run HG on it, I know it resets after each game but still, just humor me
#2047 [19:13] <CubeTheThird> QTNS, what kind of credit cards?
#2048 [19:13] <QTNS> American express and visa
#2049 [19:13] <iFrxshh> Anyone here have experience with bukkit?
#2050 [19:14] <CubeTheThird> iFrxshh, ask in #bukkit
#2051 [19:14] <CubeTheThird> QTNS, are they pre-paid?
#2052 [19:14] <iFrxshh> Wow someone punch me
#2053 [19:14] <QTNS> yes 2 were two were not
#2054 [19:14] * urielsalis punchs iFrxshh
#2054 [19:14] <QTNS> does prepaid not work
#2055 [19:14] <iFrxshh> Thanks @cubethethird
#2056 [19:14] <urielsalis> QTNS, no, prepaid cards dont for purchasing outside of USA
#2057 [19:15] <QTNS> Im in the USA
#2058 [19:15] <CubeTheThird> QTNS, Mojang is in Sweden
#2059 [19:15] <QTNS> ok so I need not prepaid
#2060 [19:12] <CubeTheThird> QTNS, that's right. As for your other cards, I recommend you contact your bank/credit card company to make sure they aren't blocking international purchases
#2061 [19:13] <QTNS> Thankyou so much for helping CubeTheThird and urielsalis
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#2063 [19:13] <QTNS> Ill probaly be back soon lol
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#2073 [19:32] <nickname-5> Well when I was playing minecraft one day it logged me out, when I logged back in I saw that optifine was gone and all my world were gone too. I was scared so I checked my .minecraft folder and EVERYTHING was gone. All my pictures,saves,worlds,mods, texture. Its been 2 days and I dont know how fix it. Pls help
#2074 [19:33] <CPenguin> I can't login to my account. I have updated the password, but it still won't let me in.
#2075 [19:35] <CPenguin> Launcher login won't work with any password. Can't login to Minecraft or Mojang websites.
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#2078 [19:39] <kratos955> no puedo intruducir mi cuenta premium de minecraft a mojang me dice nombre de usuario o contraseña incorrecto quiero descargar miecraft windows 10
#2079 [19:39] <kratos955> no
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#2082 [19:46] <moose910> Hey, how can I look up an account through prepaid card number. My son and his 3 cousins joined superleague a group where all 4 go to the movies and play minecraft on laptops. I was unaware they need to log in with e-mails not usernames i set up so I can't find what E-mail i tied moose910 to. I have his original prepaid card
#2083 [19:46] <moose910> Hey, how can I look up an account through prepaid card number. My son and his 3 cousins joined superleague a group where all 4 go to the movies and play minecraft on laptops. I was unaware they need to log in with e-mails not usernames i set up so I can't find what E-mail i tied moose910 to. I have his original prepaid card
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#2085 [19:47] <urielsalis> moose910, dont post that info here
#2086 [19:47] <urielsalis> moose910, go to minecraft.net/retrievename for checking the username related to a email
#2087 [19:48] <moose910> uri, I made multiple E-mails as to make seperate accounts for the parents of both cousins and the kids. I need to look up E-mail via username or Prepaid card
#2088 [19:49] * Justin__ [Justin__@notlogged] has joined #minecrafthelp
#2089 [19:49] <GreyVulpine> There is no way of doing so, short of contacting Mojang.
#2090 [19:49] <Justin__> Hey guys im back.. I fixed the problem there was a bug somewhere in my files....now Minecraft has no sound
#2091 [19:49] * CoalBurns [CoalBurns@notlogged] has joined #minecrafthelp
#2092 [19:50] <GreyVulpine> What you can do, is go to that link that urielsalis provided you. Put in all the emails you registered. You'll get back an email containing the username attached to the email
#2093 [19:50] <CoalBurns> Hey GreyVulpine!
#2094 [19:50] <GreyVulpine> It's a roundabout way of looking up usernames -> email, but it's better than waiting the 2 weeks for Mojang to reply
#2095 [19:50] * GreyVulpine nods
#2095 [19:51] <moose910> I have the username... not the Email
#2096 [19:52] <CoalBurns> first off, what is "urielsallis" and no email was registered.
#2097 [19:52] <CoalBurns> Okay....?
#2098 [19:53] <GreyVulpine> moose910 - Indeed, and I'm telling you there's no current way of looking up the email from a username. What you can do, is look up the username from an email, the opposite way of what you're asking
#2099 [19:53] <urielsalis> CoalBurns, I am bot, type .!help to view my commands
#2100 [19:53] * flyguy2006 [flyguy2006@notlogged] has joined #minecrafthelp
#2101 [19:53] <Justin__> Hey guys im back.. I fixed the problem there was a bug somewhere in my files....now Minecraft has no sound
#2102 [19:54] <flyguy2006> Hello i am flyguy2006 and i have a report. and i bought credits from the website Server.pro its a server hosting and they didnt give me it i payed for 200 credits please help.
#2103 [19:55] <GreyVulpine> flyguy2006 - We have nothing to do with Server.pro
#2104 [19:55] <flyguy2006> Join my server?
#2105 [19:55] <GreyVulpine> flyguy2006 - No.
#2106 [19:55] <flyguy2006> why?
#2107 [19:55] <flyguy2006> Are you a operator on this website?
#2108 [19:55] <GreyVulpine> This is a tech support channel, not a channel for recruiting for your server
#2109 [19:55] <GreyVulpine> Yes, yes I am
#2110 [19:55] <flyguy2006> Ok Sorry
#2111 [19:56] <flyguy2006> Bye
#2112 [19:56] <GreyVulpine> Have a good day
#2113 [19:56] <flyguy2006> thanks
#2114 [19:56] <Justin__> rekt
#2115 [19:56] <flyguy2006> ;D
#2116 [19:56] <Justin__> GreyVulpine: can u halp me?
#2117 [19:56] <CoalBurns> Question: why is there this in the minecraft folder under usercache.json {"name":"Robloaf","uuid":"484636a6-ff1d-4f2a-8b18-0ecd22588922","expiresOn":"2016-03-05 18:33:34 -0500"}] ?
#2118 [19:57] <urielsalis> CoalBurns, it, as it says, cache the uuid of players that you play with
#2119 [19:57] <Justin__> Hey guys im back.. I fixed the problem there was a bug somewhere in my files....now Minecraft has no sound
#2120 [19:57] <CoalBurns> I don't play with "Robloaf"
#2121 [19:57] <CoalBurns> I didn't cache that either.
#2122 [19:58] <urielsalis> CoalBurns, in a server, and the launcher caches it alone
#2123 [19:58] <CoalBurns> so, it does this in a server, and the launcher does this?
#2124 [19:58] <CoalBurns> Why?
#2125 [19:59] <GreyVulpine> Saves on bandwidth.
#2126 [19:59] <CoalBurns> okay.
#2127 [19:59] <CoalBurns> does this affect my game?
#2128 [19:59] <CoalBurns> malicious?
#2129 [19:59] <GreyVulpine> No.
#2130 [19:59] <GreyVulpine> Absolutely not.
#2131 [20:00] * AznNinja [AznNinja@notlogged] has joined #minecrafthelp
#2132 [20:00] <CoalBurns> does it take up more memory on my hard drive?
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#2134 [20:00] <AznNinja> my game keeps on crashing a lot and i dont know what to do
#2135 [20:00] <GreyVulpine> In an insignificant manner.
#2136 [20:00] <GreyVulpine> AznNinja - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2137 [20:00] <AznNinja> okay
#2138 [20:02] <AznNinja> http://paste.ubuntu.com/15176145/
#2139 [20:02] <CoalBurns> so, does the whole Robloaf and user cache thing take up more memory on my computer?
#2140 [20:02] <GreyVulpine> CoalBurns - Yes, but in an insignificant amount
#2141 [20:03] <CoalBurns> okay. thanks for helping me with that matter!
#2142 [20:03] <urielsalis> CoalBurns, I have a whole list of the 3980 drivers I can access from Intel and that only occupies less than 1mb
#2143 [20:05] <CoalBurns> really? that is pretty incredible. i learn something new everyday.
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#2149 [20:15] <Tsalt> I have an Intel video card and Windows 10 operating system. When I try to run Minecraft version 1.8.8 it crashes and says I need to update my video driver. When I go directly to the Intel websites and search for driver updates, it claims that I have the latest driver. Any suggestions?
#2150 [20:12] <urielsalis> Tsalt, can you give me your dxdiag?
#2151 [20:12] <Tsalt> I have an Intel video card and Windows 10 operating system. When I try to run Minecraft version 1.8.8 it crashes and says I need to update my video driver. When I go directly to the Intel websites and search for driver updates, it claims that I have the latest driver. Any suggestions?
#2152 [20:14] <urielsalis> <urielsalis> Tsalt, can you give me your dxdiag?
#2153 [20:19] * TylerXterea [TylerXterea@notlogged] has joined #minecrafthelp
#2154 [20:20] <TylerXterea> i was told to copy and paste this website for you people
#2155 [20:20] <urielsalis> TylerXterea, a dxdiag? sure, give us the link
#2156 [20:20] <TylerXterea> http://paste.ubuntu.com/15176229/
#2157 [20:20] <Tsalt> It's a long dialog box. Any info in particular you need?
#2158 [20:21] <urielsalis> Tsalt, in paste.ubuntu.com
#2159 [20:21] <urielsalis> TylerXterea, one moment
#2160 [20:21] <TylerXterea> got it
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#2162 [20:22] <urielsalis> TylerXterea, download and install https://downloadcenter.intel.com/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series-
#2163 [20:22] <TylerXterea> does it matter which of the two i downloadd
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#2165 [20:23] <urielsalis> TylerXterea, download the .exe
#2166 [20:23] <urielsalis> TylerXterea, download the .exe
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#2169 [20:27] <Tsalt> Ok, I pasted the dxdiag in Ubuntu...
#2170 [20:27] <urielsalis> Tsalt, give us the link
#2171 [20:29] <Tsalt> Http:/paste.ubuntu.com/15176283/
#2172 [20:29] <urielsalis> Tsalt, one moment
#2173 [20:33] <urielsalis> Tsalt, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2174 [20:35] <Tsalt> Got it. Thank you for your help.
#2175 [20:35] * urielsalis tips hat
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#2179 [20:42] <Remball> I am trying to download Minecraft. I previously purchased it. However, every time I try it states I need to update my drivers. I follow the prompt to auto detect any updates needed for my drivers and I get a text box that no updates are available. Please advise if anyone can help. Here is the dxdiag info: http://paste.ubuntu.com/15176364/
#2180 [20:45] <TylerXterea> There was a pop up that said my computer didn't meet the requirements
#2181 [20:46] <urielsalis> TylerXterea, one moment
#2182 [20:46] <urielsalis> TylerXterea, there are no drivers for your graphic card for Windows 10, downgrade to Windows 8.1, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2183 [20:46] <TylerXterea> How do I downgrade to 8.1?
#2184 [20:47] <urielsalis> ??> TylerXterea win/downgrade
#2185 [20:47] <Absol> TylerXterea: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#2188 [20:51] <TylerXterea> Thanks for the help you two
#2189 [20:51] * urielsalis tips hat
#2189 [20:51] <urielsalis> and Absol is a bot btw :P
#2190 [20:52] <TylerXterea> oh! okay cool!
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#2192 [20:52] <Remball> can anyone help me?
#2193 [20:52] <urielsalis> Remball, just ask
#2194 [20:52] <urielsalis> oh you already did, one moment
#2195 [20:52] <urielsalis> Remball, download and install http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
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#2204 [21:02] <asiri_> hello i recently downloaded the windos10 and now i am having trouble
#2205 [21:03] <asiri_> there,s is a message saying update the server
#2206 [21:03] <urielsalis> asiri_, update the driver*, can you give the your dxdiag?
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#2208 [21:04] <asiri_> but unfortunately i am so nor computer genius so all this is like russian to me
#2209 [21:05] <urielsalis> asiri_, Вы не можете перевести данный
#2210 [21:05] <urielsalis> ??> asiri_ win/dxdiag
#2211 [21:05] <Absol> asiri_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2212 [21:06] <asiri_> can please someone explain me step by step what to do??:(((
#2213 [21:07] <urielsalis> asiri_, those instructions are step by step
#2214 [21:09] <asiri_> thank you, i just click the link im giving it a shot
#2215 [21:14] * mattcave [mattcave@notlogged] has joined #minecrafthelp
#2216 [21:15] <mattcave> It says my Mojang account has been migrated, but I can't find the email address for my account
#2217 [21:15] <mattcave> How can I find my Mojang account?
#2218 [21:16] <urielsalis> ??> mattcave account/hacked
#2219 [21:16] <Absol> mattcave: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2220 [21:16] <Absol> mattcave: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2221 [21:25] <Remball> i have tried everything but nothing happened
#2222 [21:25] <urielsalis> Remball, one moment
#2223 [21:25] <urielsalis> Remball, I already told you what to do
#2224 [21:26] <urielsalis> Remball, did you install the driver?
#2225 [21:26] <Remball> yes and nothing is happening
#2226 [21:26] <urielsalis> Remball, did you reboot?
#2227 [21:26] <Remball> how?
#2228 [21:27] <urielsalis> Remball, shutting down and then on?
#2229 [21:27] <urielsalis> brb
#2230 [21:27] <Remball> ok ima try
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#2236 [21:49] <asiri_> ok so i did and follow all steps after the copy and paste tothe unbutu and now i am loost
#2237 [21:49] <urielsalis> asiri_, did you paste the text in ubuntu.paste.com?
#2238 [21:51] <asiri_> i try but the page search shows it can be reached
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#2241 [21:54] <asiri_> yes actually i did but nothing happen
#2242 [21:55] <urielsalis> asiri_, page search?
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#2244 [21:58] <asiri_> ok so i copy the text and theni pasted on ubuntu
#2245 [21:58] <urielsalis> asiri_, give me the link
#2246 [21:59] <asiri_> then it show a link
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#2248 [21:59] <asiri_> http://paste.ubuntu.com/15176786/
#2249 [21:59] <philabk> ok sohi
#2250 [21:59] <urielsalis> asiri_, we need the full report
#2251 [22:00] <philabk> my game crashes on 2nt pc urielsalis i have inf http://paste.ubuntu.com/15176859/
#2252 [22:00] <urielsalis> philabk, one moment
#2253 [22:00] <philabk> ok thanks
#2254 [22:01] <urielsalis> philabk, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2255 [22:01] * minispy72 [minispy72@notlogged] has joined #minecrafthelp
#2256 [22:02] <philabk> could you tell me how to downgrade to windows 7
#2257 [22:02] <asiri_> how come i used to be able to play before? :(((((
#2258 [22:02] <asiri_> theres anything that i can download
#2259 [22:02] <asiri_> to my laptop
#2260 [22:03] <urielsalis> ??> philabk win/downgrade
#2261 [22:03] <Absol> philabk: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2262 [22:03] <urielsalis> asiri_, that message was not for you
#2263 [22:03] <urielsalis> asiri_, only read the messages starting with your name
#2264 [22:03] <urielsalis> asiri_, and as I said, I need the full report
#2265 [22:03] <minispy72> my minecraft it always crashes and it either says display driver has stopped working or application has been blocked please help me
#2266 [22:03] <asiri_> ohh lol
#2267 [22:04] <asiri_> thank you
#2268 [22:04] <asiri_> urielsalis, what do i do now
#2269 [22:04] <urielsalis> asiri_, give me the new link
#2270 [22:05] <urielsalis> minispy72, you have a dxdiag?
#2271 [22:05] <minispy72> i dont know
#2272 [22:05] <minispy72> what that means
#2273 [22:05] <urielsalis> ??> minispy72 win/dxdiag
#2274 [22:05] <Absol> minispy72: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2275 [22:05] <minispy72> oh yea windows
#2276 [22:05] * enternamehere [enternamehere@notlogged] has joined #minecrafthelp
#2277 [22:06] <asiri_> so do you want me to copy all the report and paste it here?
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#2280 [22:06] <philabk> thanks bro
#2281 [22:06] <enternamehere> What should I do if I have no idea what my email is?.. I bought the account back in 2013 and cant remember, everything ive tried hasen't budged
#2282 [22:07] <urielsalis> enternamehere, try all your emails in minecraft.net/retrievename
#2283 [22:07] <enternamehere> Tried that alrady
#2284 [22:07] <enternamehere> nothing
#2285 [22:08] * rodger [rodger@notlogged] has joined #minecrafthelp
#2286 [22:08] <rodger> hello?
#2287 [22:08] <urielsalis> ??> enternamehere mojang/email
#2288 [22:08] <Absol> enternamehere: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2289 [22:08] <urielsalis> hi rodger
#2290 [22:08] <Absol> enternamehere: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2291 [22:09] <enternamehere> Would calling them in the morning be faster?
#2292 [22:09] <rodger> Im trying to allocate more ram to minecraft but its not working can you help
#2293 [22:10] <asiri_> http://paste.ubuntu.com/15176786/
#2294 [22:10] <asiri_> it was that what you ask me
#2295 [22:10] <urielsalis> rodger, why you are trying to give it more ram?
#2296 [22:10] <urielsalis> enternamehere, there is no number to call
#2297 [22:10] <urielsalis> asiri_, I need the full report
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#2299 [22:11] <rodger> i want to play the pixlemon mod and it keeps syaing i need more memory and the mod developers recomend that you have 2g of ram and i only have 1g currently
#2300 [22:11] <asiri_> System Information ------------------ Time of this report: 2/22/2016, 19:37:22 Machine name: PC Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.160126-1819) Language: English (Regional Setting: English) System Manufacturer: Gateway System Model: NV54 Series BIOS: Ver 1.00PARTTBL
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#2305 [22:13] <asiri_> urielsalis that was what you need?
#2306 [22:13] <urielsalis> asiri_, in paste.ubuntu.com
#2307 [22:13] <urielsalis> ??> rodger mods
#2308 [22:13] <Absol> rodger: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2309 [22:13] <Absol> rodger: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#2311 [22:13] <GramCracekr> Hello I was wondering if i could get a minecon 2015 cape, I couldnt go to minecon because it was far from me so im wondering it i can get one
#2312 [22:13] <urielsalis> GramCracekr, you cant
#2313 [22:14] <GramCracekr> ok
#2314 [22:14] <rodger> but the issue isnt realted to a mod i just want to allocate more ram
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#2317 [22:14] <minispy72_> My minecraft has been crashing a lot it either says display has stopped working or application has been blocked i did the dxdiag thing and i got the url do i put it here
#2318 [22:14] <urielsalis> rodger, what is saying when you allocate more? (Also, try in vanilla)
#2319 [22:14] <urielsalis> ??> minispy72_ win/dxdiag
#2320 [22:14] <Absol> minispy72_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2321 [22:15] <rodger> Error occurred during initialization of VM Could not reserve enough space for 2097152KB object heap Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#2322 [22:15] <rodger> thats the error that pops up every time
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#2324 [22:15] <asiri_> as much as i appreciated the help i canot really understand 100% good luck to everyone
#2325 [22:12] <asiri_> thank you urielsalis
#2326 [22:13] <minispy72_> Absol i just did that i did it and i got the url do i put it in chat?
#2327 [22:13] <urielsalis> rodger, full log in paste.ubuntu.com
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#2329 [22:13] <urielsalis> minispy72_, yes
#2330 [22:13] <minispy72_> http://paste.ubuntu.com/15176932/
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#2333 [22:14] <rodger> http://paste.ubuntu.com/15176973/
#2334 [22:15] <urielsalis> minispy72_, one moment
#2335 [22:15] <urielsalis> rodger, one moment
#2336 [22:16] <urielsalis> minispy72_, download and install https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
#2337 [22:16] <urielsalis> rodger, can you make a dxdiag?
#2338 [22:16] <urielsalis> ??> rodger win/dxdiag
#2339 [22:16] <Absol> rodger: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2341 [22:17] <minispy72_> ok im installing it
#2342 [22:17] <rodger> i dont know what that is
#2343 [22:19] * miney_ [miney_@notlogged] has joined #minecrafthelp
#2344 [22:20] <CMDR_Shmoopy_B> howcome they don't talk about minecraft on the #minecraft channel?
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#2348 [22:23] <Anna> because thaat channel is for generaal chat, sometimes it is minecraft mostimes it isn't. Though talking about that channel here isn't what this channel is for
#2349 [22:23] <Anna> this channel is for help with minecraft itself
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#2351 [22:24] <minispy72_> it says the driver being installed is not validated to this computer.Please obtain the appropriate from the computer manufactory
#2352 [22:25] <rodger> how do i allocate more ram
#2353 [22:26] <urielsalis> minispy72_, there are no drivers for your graphic card for Windows 10, downgrade to Windows 8.1, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2354 [22:26] <Andrio> rodger, how much RAM does your computer have?
#2355 [22:27] <minispy72_> how do i downgrade
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#2357 [22:28] <rodger> 4GB with 3.89GB usable
#2358 [22:29] <Andrio> rodger, try allocating 1536 MB
#2359 [22:29] <Andrio> Or try closing other programs to free up memory.
#2360 [22:30] <rodger> what do i type to do that
#2361 [22:30] <CMDR_Shmoopy_B> I'd like to allocate more RAM, too. It is in the profile editor, but do I leave all those other arguments in that string, or take some out?
#2362 [22:30] <Andrio> -Xmx 1536M
#2363 [22:30] <Andrio> CMDR_Shmoopy_B, you want to change -Xmx and possibly -Xms
#2364 [22:30] <Andrio> so if those are there, change them.
#2365 [22:30] <Andrio> Otherwise, add them.
#2366 [22:31] <rodger> andrio that worked thank you
#2367 [22:31] <Andrio> No problem.
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#2369 [22:35] <CMDR_Shmoopy_B> cool, what what the command to bring up the debugging text on your screen?
#2370 [22:35] <CMDR_Shmoopy_B> in game
#2371 [22:36] <urielsalis> F3
#2372 [22:37] * Acarii|Away [Acarii|Away@notlogged] has joined #minecrafthelp
#2373 [22:38] <CMDR_Shmoopy_B> ok, that all worked. thanks team!
#2374 [22:41] <CMDR_Shmoopy_B> Xms is not in the argument line. I do have Xmx and Xmn128M
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#2377 [22:59] <lindsey> http://paste.ubuntu.com/15177202/
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#2380 [23:24] <DragoniteRage> Im trying to logon to my account but it says "can't connect to Minecraft.net", any solutions? I haven't been able to download anything new.
#2381 [23:25] <urielsalis> DragoniteRage, what antivirus you have?
#2382 [23:25] <DragoniteRage> Don't know
#2383 [23:25] <DragoniteRage> Give me a sec to look
#2384 [23:28] <DragoniteRage> It says my Virus protection is Microsoft Security Essentials, is that the answer your looking for?
#2385 [23:28] <urielsalis> ??> DragoniteRage tools/hjt
#2386 [23:28] <Absol> DragoniteRage: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2387 [23:28] <Absol> DragoniteRage: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2388 [23:31] <DragoniteRage> http://paste.ubuntu.com/15177437/
#2389 [23:35] <urielsalis> DragoniteRage, you can open minecraft.net? also try to login to mojang.com
#2390 [23:36] <DragoniteRage> I have been able to log in to the internet website but not through the game
#2391 [23:36] <urielsalis> DragoniteRage, download the newest launcher from minecraft.net/download
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#2393 [23:42] <DragoniteRage> alright
#2394 [23:45] <lolman> 15177508 is the code
#2395 [23:47] <DragoniteRage> I looked at the game and on the website and I dont see where to put the code?
#2396 [23:48] <webrosc> lolman, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2397 [23:48] <lolman> Oh ok thanks that helped alot.
#2398 [23:50] <DragoniteRage> Ahhh, nvm, you were not talking to me XD
#2399 [23:52] <DragoniteRage> Alright I have been able to download the new updates
#2400 [23:52] * mrkirby153 is now known as kirby|gone
#2401 [23:56] <DragoniteRage> Ok I think I was able to fix the problem, THANKS!!
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