#1 [00:00] * MarshmellowPaint [MarshmellowPaint@notlogged] has quit. (Quit: Web client closed)
#2 [00:00] <webrosc> the hardware you have shouldn't really be an issue causing that, unless the terrible gpu chipset is bottlenecking everything else
#3 [00:00] <urielsalis> Quinlin, https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
#4 [00:00] <urielsalis> also what webrosc said
#5 [00:00] <webrosc> Quinlin, just to check, did you change minecrafts ram allocation at all?
#6 [00:02] <Quinlin> I did before Factory reset and before updating drivers - I forgot to try again. I'll try now.
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#8 [00:02] <webrosc> tip - they don't need messing with
#9 [00:03] <Quinlin> Oh I shouldn't change the RAM allocation?
#10 [00:03] <webrosc> i was asking because many change them and change the wrong things which make things worse
#11 [00:03] <webrosc> and more ram does not make more fps
#12 [00:03] <Quinlin> Well then no, I didn't change the RAM allocation
#13 [00:03] <Quinlin> Stock settings, and no mods. Pure Vanilla Minecraft.
#14 [00:04] <Quinlin> Freshly downloaded
#15 [00:04] * webrosc stands by the bottlenecking theory
#15 [00:04] * urielsalis stands with webrosc
#15 [00:05] <urielsalis> If you can return it, do so. You can get much better deals for the same money, or a super custom built PC(dont built prebuilts, they are mostly cancer)
#16 [00:07] <webrosc> imagion your pc is a factory, the cpu is a good worker, churning out 10 cars parts a minute, passing them to graphics card to process, but its slow and can only process 5 parts a minute, then production line is slowed down by the graphics card
#17 [00:07] * webrosc isn't great with analogies
#17 [00:07] <urielsalis> webrosc, let me make one :P
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#19 [00:07] <webrosc> a computer is only as fast as its slowest part
#20 [00:07] <webrosc> aww he loft
#21 [00:08] <webrosc> left too
#22 [00:09] <urielsalis> Imagine you and 2 friends form a club that designs things. One of you makes the measurements, other stores them and the later draws them. If you could do 100 measurements per minute and store 200 of them, but only draw 20 of them per minute, those extra measurements and storage dont matter. A computer is only as fast as its slowest part.
#23 [00:12] * webrosc bows to urielsalis analogies making prowess
#23 [00:13] <urielsalis> :D
#24 [00:13] * urielsalis is used to teaching basic computer stuff to 65+
#24 [00:13] <urielsalis> Specially one that used to be a graphic designer in the 2000 era with a old mac
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#28 [00:23] <Quinlin> I have input delay. Here's my Dxdiag: http://paste.ubuntu.com/15185839/
#29 [00:23] <urielsalis> Imagine you and 2 friends form a club that designs things. One of you makes the measurements, other stores them and the later draws them. If you could do 100 measurements per minute and store 200 of them, but only draw 20 of them per minute, those extra measurements and storage dont matter. A computer is only as fast as its slowest part.
#30 [00:23] <urielsalis> \o/ for analogy
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#32 [00:23] <Consie> Hello
#33 [00:24] <Consie> http://paste.ubuntu.com/15185952/
#34 [00:24] <urielsalis> Consie, one moment
#35 [00:24] <Consie> okay
#36 [00:24] <Quinlin> What is the slowest part, and is there a way to make it faster?
#37 [00:24] <urielsalis> Consie, there are no drivers for your graphic card for Windows 7, downgrade to Windows XP, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#38 [00:25] <webrosc> Quinlin, the graphics chipset, as we already told you
#39 [00:25] <Consie> i will buy a new graphic card thank you
#40 [00:26] <Quinlin> My computer reset, and I wasn't 100% sure I was talking to the same people when I cam back.
#41 [00:26] <Quinlin> came*
#42 [00:26] <urielsalis> I have a r9 270x and is still my slowest part. A i7 is $100 extra for same performance or worst of a i5. Invest on GPU, then get the CPU that doesnt bottleneck it
#43 [00:27] <Quinlin> Are you talking to me or someone else?
#44 [00:27] <urielsalis> Quinlin, to you
#45 [00:27] <urielsalis> Quinlin, to you
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#47 [00:27] <Consie> Thank you @urielsalis
#48 [00:27] <urielsalis> Quinlin, if you can get the refund, reddit.com/r/buildapcforme or reddit.com/r/suggestalaptop can help you
#49 [00:27] * urielsalis tips hat
#49 [00:27] <urielsalis> Quinlin, if you cant, laptops are not upgradable so no much you can do
#50 [00:28] <Quinlin> I was thinking about getting this Desktop -- would you reccomend for gaming? http://www.bestbuy.com/site/ibuypower-desktop-intel-core-i7-8gb-memory-1tb-hard-drive-white/4585900.p?id=1219773226138&skuId=4585900
#51 [00:29] <urielsalis> Quinlin, best buy prebuilts? never
#52 [00:30] <urielsalis> Quinlin, I can use their parts and make it cheaper, even by half
#53 [00:30] <Quinlin> Yeah, but it's rebuildable super easily
#54 [00:30] <urielsalis> Quinlin, one sec
#55 [00:31] <Quinlin> I'm just not very tech savvy when it comes to stuff that's this decisive and specific, so I'm not really sure what to buy or how to buy it without fucking myself over financially.
#56 [00:31] <Absol> Quinlin: Please keep it civil
#57 [00:31] <urielsalis> Quinlin, thats why I recommended those subreddits
#58 [00:31] <Quinlin> Mmkay
#59 [00:31] <urielsalis> Quinlin, just give me a sec, I want to show you something
#60 [00:32] <Quinlin> I'm waiting, I'm just saying stuff that you can read when you get back from what you're doing <3
#61 [00:33] <urielsalis> Quinlin, Best but: 1149.99, mine with better parts: https://pcpartpicker.com/parts/partlist/ 954.99
#62 [00:33] <urielsalis> Quinlin, and lets not count their warranty scam
#63 [00:35] <urielsalis> Quinlin, Im using a $150 motherboard(really good one, not even close to theirs), a HyperX Fury stick and a good cooler that isnt stock. Just that is $200 extra and still better price
#64 [00:40] <Consie> @urielsalis
#65 [00:40] <urielsalis> Consie, yes?
#66 [00:40] <Consie> if u bought a new graphic card can it work on my pc ?
#67 [00:40] <Consie> if i *
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#69 [00:41] <urielsalis> Consie, you have a laptop or a pc?
#70 [00:41] <Consie> pc
#71 [00:41] <Chromaryu> Back
#72 [00:41] <Consie> its was Winddows xp
#73 [00:42] <urielsalis> Consie, that pc is seriously not worth upgrading, you have to change both the CPU and GPU, and thats almost a new one
#74 [00:42] <urielsalis> Consie, I suggest you ask in reddit.com/r/buildapcforme for advice
#75 [00:43] <Chromaryu> Yea
#76 [00:43] <Consie> thats what i was want to do
#77 [00:43] <Consie> Thank you
#78 [00:45] <Quinlin> The link you sent me a link where I pick all the parts
#79 [00:46] <Quinlin> all the parts aren't picked already
#80 [00:46] <urielsalis> Quinlin, exactly. reddit.com/r/buildapcforme will be able to further assits you on that. Then you take that list to any computer shop or buy it yourself and assembly it(literally a 3 year old can https://www.youtube.com/watch?v=NiwkSXAGxjE))
#81 [00:47] <urielsalis> Quinlin, not all are need it
#82 [00:49] <Chromaryu> Welp. I recommend intel CPU. with highend graphic board
#83 [00:50] <Chromaryu> middleend is also recommended
#84 [00:50] <urielsalis> Chromaryu, reddit is great at adjusting it to budjet and needs
#85 [00:50] <Quinlin> Alright well I'll look into it
#86 [00:50] <Chromaryu> Yea
#87 [00:51] <urielsalis> Chromaryu, plus finding sales and future proofin
#88 [00:51] <Chromaryu> haha yeah :P
#89 [00:52] <Quinlin> Thank you guys. I bought this PC open box, too so I think maybe it was purchased, had the graphics card removed and was returned.
#90 [00:53] <urielsalis> Quinlin, watchi this :P https://www.youtube.com/watch?v=NiwkSXAGxjE
#91 [00:53] <Quinlin> Because I just talked to my dad (who builds computers all the time) and he looked at the DXdiag and said that it's not normal
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#93 [00:55] <Quinlin> HES WEARING SOCKS WITH SANDALS
#94 [00:56] <urielsalis> Its his signature more or less
#95 [00:57] <urielsalis> also, WHAT IS YOUR PROBLEM WITH SOCKS WITH SANDALS XD
#96 [00:57] <Chromaryu> Ha lol
#97 [00:58] * Chromaryu hides
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#99 [01:05] <Quinlin> ITS SO CONTRADICTING JUST WEAR SHOES
#100 [01:05] <Quinlin> SOCKS=WARM
#101 [01:05] <Quinlin> SANDALS=AIRY COOL FEELS
#102 [01:05] <Quinlin> SOCKS+SANDALS=??????????
#103 [01:05] <Quinlin> WHY?
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#112 [01:31] <Transmatic> Hello I have a Technical Question that involves my fps inminecraft and my gpu
#113 [01:31] <Transmatic> urielsalis: hello
#114 [01:31] <Transmatic> urielsalis: hello
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#122 [01:41] <jon> well just got minecraft tryed to install it and it said there was lack of updated graphics driver
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#137 [02:31] <GamingTenTvLp> Hello i have bought Minecraft but i dindt get an email with the order confirmation
#138 [02:31] * CrystalMare is now known as Crystal|AFK
#139 [02:31] <GamingTenTvLp> Hello i have bought Minecraft but i dindt get an email with the order confirmation
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#142 [02:33] <GamingTenTvLp> Hello i have bought Minecraft but i dindt get an email with the order confirmation
#143 [02:33] <sokratis12GR> I have a problem with logging into my Mojang and my Minecraft accound
#144 [02:35] <sokratis12GR> It says that This Email or Password doesn't exist
#145 [02:35] <GamingTenTvLp> they updating the server
#146 [02:35] <sokratis12GR> So It will be fixed soon rioght ?
#147 [02:36] <GamingTenTvLp> yes
#148 [02:36] <sokratis12GR> Ok thank god
#149 [02:36] <sokratis12GR> I thought s.b entered my acc :P
#150 [02:36] <sokratis12GR> But i forgot that i have prottected it with over 20 veriffications xD
#151 [02:36] <GamingTenTvLp> u can try to change your ip with vpn
#152 [02:37] <sokratis12GR> Will it take a while to update ?
#153 [02:38] <GamingTenTvLp> i dont know
#154 [02:38] <sokratis12GR> ;(
#155 [02:38] <GamingTenTvLp> someone has hacked the databank of Mojang
#156 [02:40] <GamingTenTvLp> i have bought Minecraft but i dindt get an email with the order confirmatio
#157 [02:40] * Crystal|AFK is now known as CrystalMare
#158 [02:41] <GamingTenTvLp> ./op GamingTenTvLp
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#164 [03:00] <qndres> hello i recentkly got something that crashed minecraft mine giving it a look?
#165 [03:01] <qndres> http://pastebin.com/e25EerxH
#166 [03:02] <qndres> there is the link please help with this crash issue
#167 [03:02] <qndres> ?
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#170 [03:13] <qndres> http://pastebin.com/e25EerxH any help?
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#175 [03:20] <MisterSpooky15> Mail Service not working for my and my friends
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#192 [04:11] <Funstudio> Ich habe Minecraft vor 2-3 Monaten gekauft kann aber auf einmall nurnoch die Demo spielen WAS NUN BITTE HILFT MIR ?!?!?!?!?!?!?!?
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#199 [04:30] <Andym1981> can anyone help me with getting a password re-set email? mine hasnt come through?
#200 [04:32] <rymate1234> Andym1981, check spam inbox
#201 [04:32] <mitro94> hi :D I played minecraft for some years and I bought it a lot of time ago (like 3 years ago). suddenly yesterday I couldn't access anymore to my account and i changed my password, because i forget it. Now i can play only a demo and i don't know why...some advice?
#202 [04:32] <mitro94> p.s. sorry for bad english
#203 [04:33] <Andym1981> yeah ive checked my spam
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#205 [04:37] <mitro94> ehm someone is here?
#206 [04:39] <rymate1234> ??> mitro94 account/bug/demo
#207 [04:39] <Absol> mitro94: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#208 [04:39] <rymate1234> might apply to your situation
#209 [04:40] <mitro94> already read...I bought minecraft 3 years ago and since yesterday i could play without problems...
#210 [04:40] * irisshophietje [irisshophietje@notlogged] has joined #minecrafthelp
#211 [04:41] <mitro94> on that account...and i didn't receive any refound (and i don't know why i should...after three years)
#212 [04:41] <irisshophietje> help me i can not playing minecragft
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#214 [04:42] <mitro94> it is migrated in the right way and on my account...in fact mojang told me that "minecraft is already migrated on this account"
#215 [04:42] <rymate1234> I assume minecraft appears when you login to https://account.mojang.com/me
#216 [04:45] <mitro94> yes it appears
#217 [04:45] <mitro94> i think
#218 [04:45] <mitro94> there is a minecraft icon
#219 [04:47] * CrystalMare is now known as CrystalBell
#220 [04:49] * tigara2000 [tigara2000@notlogged] has joined #minecrafthelp
#221 [04:50] <tigara2000> hi
#222 [04:50] <tigara2000> i need help
#223 [04:50] <tigara2000> can someone help me with that problem?
#224 [04:50] <tigara2000> http://paste.ubuntu.com/15186528/
#225 [04:51] <tigara2000> guys
#226 [04:52] * tigara2000_ [tigara2000_@notlogged] has joined #minecrafthelp
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#228 [04:53] <tigara2000> someone here?
#229 [04:58] * Raiser [Raiser@notlogged] has joined #minecrafthelp
#230 [05:00] <tigara2000> hi
#231 [05:00] <tigara2000> can you help me with that problem
#232 [05:00] <tigara2000> http://paste.ubuntu.com/15186528/
#233 [05:00] <tigara2000> ?
#234 [05:00] <rymate1234> tigara2000, http://www.nvidia.com/Download/driverResults.aspx/94789/en-us download and install this
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#236 [05:01] <mitro94> for me nothing?
#237 [05:01] <tigara2000> ty very much
#238 [05:01] <tigara2000> i will try
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#241 [05:02] <rymate1234> mitro94, you might have to contact mojang directly
#242 [05:02] <rymate1234> https://help.mojang.com/customer/portal/emails/new
#243 [05:11] <tigara2000> OMG It works
#244 [05:11] <tigara2000> ty very much
#245 [05:11] <tigara2000> ty
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#247 [05:12] <mitro94> thanks...i contacted them :D
#248 [05:12] <mitro94> bye
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#253 [05:25] <xavius> i have updated my mac to el capitan and since then my launcher 1.6.51 doesnt work anymore, i have updated java-doesnt work, put the java 6- back do not work, updated launcher no result, installed launcher that does not use java, no result, i get a error=2 file not found or detected, please help, i am not an expert i am only 13
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#256 [05:30] <xavius> i am using the minecraft 1.9 pre
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#259 [05:55] <Rory> I cant play minecraft on my computer
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#264 [06:11] <Jos> hey, i have a question. I'm a teacher on a school and want the children to play minecraft servers multiplayer. Which port must i forward on the firewall/router to play?
#265 [06:20] * Acidjib [Acidjib@notlogged] has joined #minecrafthelp
#266 [06:25] <Andrio> Well, depending on your setup, you might not need to forward anything.
#267 [06:26] <Andrio> At my high school we didn't even need to touch a router to play Minecraft together (within the school, at least)
#268 [06:26] <Andrio> Though we couldn't log in.
#269 [06:26] * miacoolgirl [miacoolgirl@notlogged] has joined #minecrafthelp
#270 [06:26] <Andrio> Because they blocked Mojang's site.
#271 [06:27] <Andrio> By default, the server listens on port 25565
#272 [06:28] <miacoolgirl> Yesterday I bought Minecraft, I downloaded it,but it crashes right after clicking play. My drivers are up to date
#273 [06:29] <Andrio> ??> miacoolgirl launcher/crash-log
#274 [06:29] <Absol> miacoolgirl: We need to see your crash log, which appears after a crash.
#275 [06:29] <Absol> miacoolgirl: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#276 [06:31] <miacoolgirl> http://paste.ubuntu.com/15186888/
#277 [06:32] <Andrio> That's not the crash report
#278 [06:32] <miacoolgirl> http://paste.ubuntu.com/15186894/
#279 [06:32] <Jos> hey <Andrio> thank you for the help. More spicific. I work on a boarding school in belgium and some of the children want the play it multiplayer online in there freetime. I will try by opening port 25565
#280 [06:33] <Andrio> Ah
#281 [06:33] <Andrio> ??> miacoolgirl win/DXDiag
#282 [06:33] <Absol> miacoolgirl: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#287 [06:35] <miacoolgirl> http://paste.ubuntu.com/15186904/
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#289 [06:37] * Andrio will return soon...
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#290 [06:39] <Andrio> miacoolgirl, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#291 [06:39] <miacoolgirl> I also tried on our laptop, that's new. Same problem
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#302 [06:48] <miacoolgirl> Andrio? I also tried on our laptop, that's newer. Same problem. Any other solution?
#303 [06:51] * Anzhi is now known as Anzhelika|Away
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#307 [06:52] <Daniel__> Hello I need help because yesterday I changed my nickname to zDaniell and has a player using this nickname in the pirate and that is preventing me from playing in server please could you help me?
#308 [06:53] <Andrio> miacoolgirl, can you show me a DXDiag report of that?
#309 [06:54] * techno156 [techno156@notlogged] has quit. (Ping timeout: 207 seconds)
#310 [06:54] <Daniel__> what?
#311 [06:54] <miacoolgirl> allright, I'll be back in few mins. thx
#312 [06:55] <Daniel__> Please can someone help me ?
#313 [06:57] <rymate1234> Daniel__, we can't help with individual server issues
#314 [06:58] * Cast0077 [Cast0077@notlogged] has joined #minecrafthelp
#315 [06:58] <Daniel__> the problem is not the problem server is having a pirate using my nick and can not play knowing that he has a bum using piracy preventing me from playing since I bought !
#316 [07:00] <miacoolgirl> paste.ubuntu.com/15187011
#317 [07:00] <rymate1234> Daniel__, don't play on servers that allow pirated users to play
#318 [07:00] <rymate1234> by default pirated users cannot play on servers
#319 [07:00] <rymate1234> the server has to change a setting to allow pirated users to connect
#320 [07:02] <Daniel__> more I want to play on a good server where unfortunately pirated allowed I can not it? I just wanted to add one to in my nick so I could play quietly
#321 [07:03] <rymate1234> Daniel__, we cannot do anything about individual server issues. if you have an issue with the server contact them, not us
#322 [07:03] <rymate1234> the server is allowing the pirates, not us
#323 [07:05] * techno156 [techno156@notlogged] has joined #minecrafthelp
#324 [07:05] <Daniel__> I know just want you guys add a letter in my nick so I could play on any server because I bought I have to be right on top of these pirated ...
#325 [07:06] <rymate1234> we can't do that either
#326 [07:06] <rymate1234> this is a community support channel
#327 [07:07] <Daniel__> aff '-'
#328 [07:08] <Daniel__> else taking advantage because I 'm going when I register on a server says I reached the limit of accounts by ip and I have no way account must help me with this at least ?
#329 [07:09] <miacoolgirl> Andrio, http://paste.ubuntu.com/15187011
#330 [07:09] <rymate1234> Daniel__, for the third time now, we can't help with individual server issues
#331 [07:10] <Andrio> miacoolgirl, I'm not sure about that one.
#332 [07:10] <Andrio> If you aren't using the .msi installer (http://minecraft.net/download) try using it.
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#336 [07:11] <miacoolgirl> ok I'll try
#337 [07:13] * A-Za-z9-0 [A-Za-z9-0@notlogged] has quit. (Quit: Web client closed)
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#343 [07:16] <miacoolgirl> Andrio, now when I press Play in de Launcher, it's downloading stuff and then.. nothing
#344 [07:18] <Andrio> ??> miacoolgirl launcher/log
#345 [07:18] <Absol> miacoolgirl: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#346 [07:18] <Absol> miacoolgirl: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#347 [07:20] * ice_and_fire_all [ice_and_fire_all@notlogged] has quit. (Ping timeout: 195 seconds)
#348 [07:20] <miacoolgirl> Andrio, there's none. no crash. nothing.
#349 [07:21] <Andrio> May I see the launcher log?
#350 [07:21] <miacoolgirl> ow wait I see ik nog
#351 [07:21] <Andrio> mm
#352 [07:21] <miacoolgirl> now
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#354 [07:22] <miacoolgirl> http://paste.ubuntu.com/15187104
#355 [07:23] <QatarLP> http://paste.ubuntu.com/15187052/
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#357 [07:23] <Andrio> Or rather, failing to download stuff
#358 [07:24] <Honza> I need help with screen flickering in Minecraft
#359 [07:24] <Andrio> QatarLP, congrats on your PC having the same name as mine. Unfortunately, it's too old to run Minecraft.
#360 [07:25] <miacoolgirl> So how to fix this?
#361 [07:25] <Andrio> miacoolgirl, is your Internet connection unstable?
#362 [07:25] <miacoolgirl> No it's fine
#363 [07:25] <Andrio> hm
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#368 [07:27] <Honza> Someone help me with this problem?
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#374 [07:28] <miacoolgirl> OMG I tried again push Play and it works now. Thx very much Andrio
#375 [07:28] * AventureGirl [AventureGirl@notlogged] has joined #minecrafthelp
#376 [07:28] <AventureGirl> ---- Minecraft Crash Report ---- // Shall we play a game? Time: 24.2.2016 13:26 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWin
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#379 [07:29] <Lukas> Hello someone can help me with flashing screen in Minecraft?
#380 [07:31] <Lukas> Ježiš vy jste vymaštěný štětky..
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#385 [07:37] * tcturner20011 [tcturner20011@notlogged] has joined #minecrafthelp
#386 [07:38] <tcturner20011> where will be minecon
#387 [07:38] <tcturner20011> where will be minecon 2016
#388 [07:39] * tcturner20011 [tcturner20011@notlogged] has quit. (Client Quit)
#389 [07:39] * tcturner20011 [tcturner20011@notlogged] has joined #minecrafthelp
#390 [07:40] <tcturner20011> Hello
#391 [07:40] * wesdavis [wesdavis@notlogged] has joined #minecrafthelp
#392 [07:40] <tcturner20011> hello
#393 [07:41] <wesdavis> im having a problem with my mine craft crashing
#394 [07:41] <tcturner20011> what is
#395 [07:41] <tcturner20011> it
#396 [07:41] <rymate1234> wesdavis, what's the error
#397 [07:41] <wesdavis> it only crashes in single player
#398 [07:42] <wesdavis> it says cant keep up did time change or is the server overloaded
#399 [07:42] <tcturner20011> yeah i know was playing it earlier and it crashed
#400 [07:42] <tcturner20011> bye guys have to go
#401 [07:42] <wesdavis> is it a bug or something else
#402 [07:43] * isakfk1234 [isakfk1234@notlogged] has joined #minecrafthelp
#403 [07:43] <Jay-> could be that your ram was overload from chunk load and make you crash sometimes it happens
#404 [07:43] <rymate1234> cant keep up did time change or is the server overloaded is generally an issue with too much load on the CPU
#405 [07:43] <isakfk1234> I cant log in
#406 [07:44] <wesdavis> i dont see how cause i was watching my ram use while in game and it only used 12% at the most
#407 [07:45] <rymate1234> wesdavis, it's likely the cpu usage then
#408 [07:45] <Jay-> mem cache can sometimes over load quick if you have draw disa turn up and to much is loading in it fills the cache and crashes mc
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#411 [07:46] <wesdavis> my processor is an amd A6 quad core at 4.0 ghz
#412 [07:46] <rymate1234> yeah that's not exactly a powerful processor
#413 [07:46] <nyvia> Clockspeed aint everything
#414 [07:47] <wesdavis> it was working fine until i upgraded the ram
#415 [07:47] <Jay-> then its just to much was loaded in a cache to revent this you need to exit the game and re open it and it cleats cache from chunk loading in mem
#416 [07:48] <nyvia> Thats nonsense, upgrading RAM would not cause that issue
#417 [07:48] * Arnav [Arnav@notlogged] has joined #minecrafthelp
#418 [07:48] <wesdavis> could it be the fact that my ram is running at 2 different speeds
#419 [07:48] <Arnav> I have a DxDiag link
#420 [07:48] <Jay-> cache clear from game helps i telling you it is overload of cache not from system mem but from mc mem alone
#421 [07:49] <Arnav> http://paste.ubuntu.com/15187233/
#422 [07:49] <Arnav> help me by clicking that link
#423 [07:50] <nyvia> Arnav, are you going to tell us what the issue is before sending the DxDiag?
#424 [07:50] <Arnav> minecraft dosent start when i clicl play
#425 [07:50] <rymate1234> Arnav, looks like the graphics chip isn't supported on windows 10, so you'll have to downgrade
#426 [07:50] <rymate1234> ??> Arnav win/downgrade
#427 [07:50] <Absol> Arnav: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#428 [07:50] <Arnav> downgrade what?
#429 [07:50] <rymate1234> downgrade windows
#430 [07:50] <nyvia> ^
#431 [07:51] <Arnav> oh okay but i need windows 10 only
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#433 [07:53] <Jay-> i have a question
#434 [07:54] <rymate1234> I have an answer
#435 [07:54] <rymate1234> hopefully
#436 [07:55] <Jay-> may if someoe could answer but if i go from 1.8.9 to 1.9 can i have my old world in it for update will it hurt my world if i change over on the 29th
#437 [07:55] * wesdavis [wesdavis@notlogged] has joined #minecrafthelp
#438 [07:56] <wesdavis> i cleared my usercache and it seems to be working fine
#439 [07:56] <rymate1234> Jay-, it shpuld be finme
#440 [07:56] <rymate1234> *it should be fine
#441 [07:56] <Jay-> ok
#442 [07:57] <rymate1234> Jay-, new world generation features will only be in new areas though
#443 [07:57] <Jay-> see wesdavid thats all it was is user cache
#444 [07:57] <wesdavis> is 1.9 comking out tomorrow
#445 [07:57] <Jay-> 29th
#446 [07:57] <wesdavis> the 29th
#447 [07:58] <Jay-> they change it it was set for thurday but they moved it to 29
#448 [07:58] <Jay-> monday
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#450 [07:59] <wesdavis> what would be a good upgrade for my cpu
#451 [07:59] <rymate1234> wesdavis, is it a laptop or a desktop
#452 [07:59] <wesdavis> desktop
#453 [07:59] <Jay-> rymate so its best to start a new world for 1.9 and back up my old world if i dont wanna lose it
#454 [08:00] <rymate1234> Jay-, yeah
#455 [08:00] * Gurkenglas_ [Gurkenglas_@notlogged] has joined #minecrafthelp
#456 [08:00] <Jay-> k cool thanks buddy
#457 [08:00] <Jay-> k cool thanks buddy
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#462 [08:03] <Jay-> cpu upgrade i think it be easyer to buy a new computer with better cpu
#463 [08:03] <rymate1234> Jay-, well it depends
#464 [08:04] <Jay-> yup it depends on the motherboard or specs of what a system can run with
#465 [08:09] * Dezaltrio [Dezaltrio@notlogged] has joined #minecrafthelp
#466 [08:12] <Dezaltrio> hi there my minecraft demo wont work it keeps crashing when i try to load it
#467 [08:12] * djwuck [djwuck@notlogged] has joined #minecrafthelp
#468 [08:13] * MundayFreak [MundayFreak@notlogged] has joined #minecrafthelp
#469 [08:13] <MundayFreak> When i chanche mei texturepack my minecraft crash
#470 [08:14] <MundayFreak> my*
#471 [08:14] <Dezaltrio> ur lucky i never get mine loaded
#472 [08:15] <djwuck> minecraft help
#473 [08:16] <djwuck> er moet snel iets gevikst worden
#474 [08:16] <MundayFreak> with an sphax texturepack its not crash
#475 [08:16] * hulekun [hulekun@notlogged] has joined #minecrafthelp
#476 [08:17] <Andrio> ??> Dezaltrio launcher/crash-log
#477 [08:17] <Absol> Dezaltrio: We need to see your crash log, which appears after a crash.
#478 [08:17] <Absol> Dezaltrio: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#479 [08:17] <Andrio> hm
#480 [08:17] <Andrio> MundayFreak, is it running out of memory again?
#481 [08:18] <MundayFreak> Wait pls
#482 [08:18] * hulekun [hulekun@notlogged] has quit. (Client Quit)
#483 [08:20] <MundayFreak> No
#484 [08:21] <MundayFreak> there stand anything with java and optifine
#485 [08:21] <Andrio> May I see the crash report then?
#486 [08:21] <MundayFreak> how ?
#487 [08:22] <MundayFreak> copy and paste ?
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#489 [08:22] * Dezaltrio [Dezaltrio@notlogged] has quit. (Ping timeout: 195 seconds)
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#491 [08:22] <MundayFreak> Andrio copy and paste ?
#492 [08:23] * mikkelask [mikkelask@notlogged] has joined #minecrafthelp
#493 [08:23] <Dezaltrio> uhm it wont let me paste my pic lol
#494 [08:23] <Andrio> ??> MundayFreak paste
#495 [08:23] <Absol> MundayFreak: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#496 [08:23] <Andrio> What pic?
#497 [08:23] * jericho [jericho@notlogged] has joined #minecrafthelp
#498 [08:23] <Dezaltrio> nvm ill log on ma pc and copy and paste my bad xD
#499 [08:23] <MundayFreak> andrio there stand something with java and optifine
#500 [08:24] * TheBloop [TheBloop@notlogged] has joined #minecrafthelp
#501 [08:25] <TheBloop> hi
#502 [08:25] * jericho [jericho@notlogged] has quit. (Client Quit)
#503 [08:25] <TheBloop> #MineCraftHelp
#504 [08:26] <TheBloop> I am unable to download minecraft even logged with mojang , they told me that my account was deleted , need help
#505 [08:27] <CubeTheThird> TheBloop, what is your minecraft username?
#506 [08:27] * mikkelask [mikkelask@notlogged] has quit. (Client Quit)
#507 [08:27] * Dezaltrio [Dezaltrio@notlogged] has quit. (Ping timeout: 195 seconds)
#508 [08:27] <MundayFreak> Absol here http://paste.ubuntu.com/15187508/plain/
#509 [08:27] <TheBloop> My name is TheBloop
#510 [08:27] * Dezaltrio [Dezaltrio@notlogged] has joined #minecrafthelp
#511 [08:28] <Dezaltrio> im back can u sedn me the copy and paste url plZ?
#512 [08:28] <CubeTheThird> TheBloop, hmm ya as far as I can tell that name isn't registered
#513 [08:28] <MundayFreak> Andrio heres the link http://paste.ubuntu.com/15187508/plain/
#514 [08:28] <CubeTheThird> TheBloop, you'll have to contact Mojang about this
#515 [08:28] <Dezaltrio> thatnks
#516 [08:28] <CubeTheThird> ??> TheBloop mojang/email
#517 [08:28] <Absol> TheBloop: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#518 [08:28] <Dezaltrio> thanks*
#519 [08:28] <Absol> TheBloop: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#520 [08:29] * iratenncer [iratenncer@notlogged] has joined #minecrafthelp
#521 [08:30] <TheBloop> email my : thebloopkogama@gmail.com
#522 [08:30] <CubeTheThird> TheBloop, do what Absol said
#523 [08:31] <MundayFreak> Absol what i have to do now
#524 [08:31] <MundayFreak> sry my english is not so good im from germany
#525 [08:31] <TheBloop> I'm so, until recently was playing with my account normally , but now I just in Mojang and instead of showing me download minecraft , appears to me to buy even logged in ...
#526 [08:32] * iratenncer [iratenncer@notlogged] has quit. (Client Quit)
#527 [08:32] <Andrio> MundayFreak, so trying to change resource packs is causing that crash?
#528 [08:32] <TheBloop> not preucupe , I'm Brazilian !
#529 [08:32] <MundayFreak> But i will that texturepack because my other texturepack is boring
#530 [08:32] <CubeTheThird> TheBloop, again, contact Mojang about this, because your username is no longer registered
#531 [08:33] <MundayFreak> here is the crash log
#532 [08:33] <MundayFreak> http://paste.ubuntu.com/15187508/plain/
#533 [08:34] <Dezaltrio> my cvrash log link is http://paste.ubuntu.com/15187542/
#534 [08:34] <Andrio> Then why are you trying to change it?
#535 [08:34] <Dezaltrio> thanks for helping me btw :D
#536 [08:34] <MundayFreak> I will this texturepack my other crashs not
#537 [08:34] <TheBloop> need help !
#538 [08:34] * stevenlad [stevenlad@notlogged] has joined #minecrafthelp
#539 [08:35] <CubeTheThird> TheBloop, I've already told you what to do
#540 [08:35] <CubeTheThird> MundayFreak, does it happen without mods?
#541 [08:35] <stevenlad> I am unable to log into minecraft, reset password got the correct username and it just doesnt let me log in, anyone help?
#542 [08:35] <TheBloop> I talk to complain that even logged in Mojang does not show the option to download the exe . only shows to buy even logged in ...
#543 [08:36] <MundayFreak> But whitout mods my minecraft is slow and my fps is bad
#544 [08:36] * Zed [Zed@notlogged] has quit. (Remote host closed the connection)
#545 [08:36] <CubeTheThird> MundayFreak, yes or no, does it crash without mods?
#546 [08:36] <CubeTheThird> ??> stevenlad login/throttle
#547 [08:36] <Absol> stevenlad: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#548 [08:36] <Absol> stevenlad: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#549 [08:36] <MundayFreak> i dont try it, i try it now
#550 [08:36] <CubeTheThird> TheBloop, your account does not exist anymore, so you have to email Mojang to resolve that problem
#551 [08:37] * Zed [Zed@notlogged] has joined #minecrafthelp
#552 [08:37] <stevenlad> Cheers Absol
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#554 [08:37] <Dezaltrio> did u guys get my link for my crash log?
#555 [08:37] <TheBloop> what is the email of Mojang to contact ?
#556 [08:37] <CubeTheThird> Dezaltrio, we don't support mods here
#557 [08:37] <CubeTheThird> ??> TheBloop mojang/email
#558 [08:37] <Absol> TheBloop: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#559 [08:38] <CubeTheThird> TheBloop, read ^^^^^
#560 [08:38] <Absol> TheBloop: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#561 [08:38] <MundayFreak> CubeTheThird without mods its working but with mods its crash
#562 [08:38] <Dezaltrio> i dont use mods?
#563 [08:38] <Dezaltrio> it the basic minecraft Download from the site
#564 [08:38] <CubeTheThird> Dezaltrio, then why does your crash log say "FML will not run in demo mode"
#565 [08:39] <Dezaltrio> i dont know thats why im ehre
#566 [08:39] <TheBloop> okay
#567 [08:39] <Dezaltrio> i literaly just redownloaded it
#568 [08:39] <CubeTheThird> ??> Dezaltrio win/reinst
#569 [08:39] <Absol> Dezaltrio: You may need to reinstall the locally installed files that Minecraft puts into place.
#570 [08:39] <TheBloop> Bye ! Thank you for your help
#571 [08:39] <Absol> Dezaltrio: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#572 [08:39] <MundayFreak> CubeTheThird without mods its working but with mods its crash
#573 [08:40] * ignacio [ignacio@notlogged] has joined #minecrafthelp
#574 [08:40] <CubeTheThird> MundayFreak, then we cannot help you
#575 [08:40] <ignacio> hello
#576 [08:40] <MundayFreak> oh man
#577 [08:40] <MundayFreak> :(
#578 [08:40] * TheBloop [TheBloop@notlogged] has quit. (Quit: Web client closed)
#579 [08:40] <Dezaltrio> i shall try that brb :)
#580 [08:40] <MundayFreak> Thank you CubeTheThird
#581 [08:40] <ignacio> i got a crush on minecrafy i need help
#582 [08:40] <CubeTheThird> ignacio, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#583 [08:41] <MundayFreak> cubethethird do you need my crash report ?
#584 [08:41] <ignacio> http://paste.ubuntu.com/15187570/
#585 [08:41] <CubeTheThird> ignacio, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#586 [08:41] <CubeTheThird> MundayFreak, only if it's without mods
#587 [08:41] <MundayFreak> ok bye
#588 [08:41] * MundayFreak [MundayFreak@notlogged] has quit. (Quit: Web client closed)
#589 [08:42] <ignacio> cube u are person.?
#590 [08:43] <Dezaltrio> it redownloading the demo now :D
#591 [08:43] <ignacio> cubethethrid
#592 [08:43] <CubeTheThird> ignacio, yes...
#593 [08:43] <ignacio> so what i need to do.?
#594 [08:44] <Dezaltrio> u need to either get a new graphics card or downgrade to windows 7
#595 [08:44] <CubeTheThird> ^^^
#596 [08:44] <Dezaltrio> ^_^
#597 [08:44] <CubeTheThird> :3
#598 [08:44] <ignacio> or buy it new pc.?
#599 [08:45] <Dezaltrio> thanks fro helping me out btw peeps :D ima see if it loads up this time
#600 [08:45] <CubeTheThird> ignacio, that's right
#601 [08:45] <ignacio> ok thasnks guys for everything
#602 [08:45] <ignacio> CYA
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#605 [08:46] <Dezaltrio> guys random question but i watch vids on utube of modded servers how the hell do they not crash xD
#606 [08:47] <CubeTheThird> ?
#607 [08:47] <Dezaltrio> like they have tons of mod and they crash yet i have no mods and i crash :S
#608 [08:48] <Dezaltrio> they dont crash*
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#610 [08:48] <CubeTheThird> Dezaltrio, this really isn't the place to ask for that. We don't support mods here
#611 [08:49] <Dezaltrio> i know i was just wondering i dont use them i play with out them
#612 [08:49] <Soccerhero> I can't get into Minecraft is their a update?
#613 [08:49] <Soccerhero> I can't get into Minecraft is their a update?
#614 [08:49] * koningsean [koningsean@notlogged] has left #minecrafthelp
#615 [08:49] <CubeTheThird> Soccerhero, what happens when you try?
#616 [08:49] <Soccerhero> It updates runtime, and then it says unable to update runtime.
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#618 [08:50] <CubeTheThird> Soccerhero, what anti-virus and firewall software do you have?
#619 [08:50] <Soccerhero> Avast
#620 [08:50] <CubeTheThird> Soccerhero, avast free?
#621 [08:51] <Soccerhero> I believe so.
#622 [08:51] <CubeTheThird> Soccerhero, ok. open C:\Program Files(x86)\Minecraft
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#624 [08:51] <Soccerhero> This has happened before, but I just needed to update my Java runtime
#625 [08:51] <Soccerhero> This has happened before, but I just needed to update my Java runtime
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#628 [08:51] <Dezaltrio> my minecraft launcher is stuck on Launching... <--- been that way for a few mins now :(
#629 [08:52] <CubeTheThird> Dezaltrio, ya just give it a minute. It's probably downloading some stuff too
#630 [08:52] <Soccerhero> Open it where haha?
#631 [08:52] <Dezaltrio> already dun all that
#632 [08:52] <Dezaltrio> S:
#633 [08:52] <Soccerhero> On a Mac.
#634 [08:53] <CubeTheThird> Soccerhero, oh.. so it wouldn't be the same then
#635 [08:53] <Soccerhero> Yeah
#636 [08:53] <CubeTheThird> hmm trying to remember where it gets installed on mac
#637 [08:53] <Dezaltrio> find ur dowload folder then trace the intall link to ur minecraft folder
#638 [08:54] <Dezaltrio> or search for it in the search bar shud pop up :)
#639 [08:54] * Anzhelika|Away is now known as Anzhi
#640 [08:54] * Bell is now known as Kittyto
#641 [08:54] <Soccerhero> The install link?
#642 [08:55] <Dezaltrio> yeah were it was installed to it shud say if u have a old mac
#643 [08:55] <CubeTheThird> ??< av/avast
#644 [08:55] <CubeTheThird> Soccerhero, would you be able to temporarily disable avast while the runtime updates?
#645 [08:56] <Soccerhero> Let me see.
#646 [08:57] <Dezaltrio> its wierd cos i have avast too must be diff on a mac
#647 [08:57] <Soccerhero> Maybe it's Java
#648 [08:57] <Dezaltrio> i have java too >.<
#649 [08:57] <Soccerhero> Yeah, but maybe it's my version
#650 [08:58] <Dezaltrio> cud be , only thing i cud think of is update it :S
#651 [08:58] <CubeTheThird> I don't usually see avast causing issues, but then again I also don't usually see people with mac using it
#652 [09:00] <Soccerhero> Maybe I should re download it.
#653 [09:00] <Dezaltrio> is the mac a family computer if so avast might be set to strickt
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#657 [09:01] <Soccerhero> No this has happened before, but I we needed to download the Java legacy once I EL Capitan
#658 [09:02] <Dezaltrio> this laucnher still hasnt loaded :(
#659 [09:02] <CubeTheThird> Soccerhero, if you're using the newer launcher that bundles runtime, it includes it's own java
#660 [09:02] * PedroHRezende [PedroHRezende@notlogged] has joined #minecrafthelp
#661 [09:02] <jacob> hello i just downloaded the game and am trying to play it but all it is saying is laucnhing how ca i fix this
#662 [09:02] <CubeTheThird> ??> Dezaltrio launcher/log
#663 [09:02] <Absol> Dezaltrio: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#664 [09:02] <Absol> Dezaltrio: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#665 [09:03] <CubeTheThird> ??> jacob launcher/log
#666 [09:03] <Absol> jacob: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#667 [09:03] <Absol> jacob: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#668 [09:03] <PedroHRezende> Hello, I installed the game and gives the following error: We're sorry, but it seems there was an error while trying to render aspects the game To solve this error, it is recomended that you update your graphics drivers
#669 [09:03] <Soccerhero> That's the point I can't get into the launcher
#670 [09:03] <Dezaltrio> http://paste.ubuntu.com/15187764/http://paste.ubuntu.com/15187764/
#671 [09:04] <Dezaltrio> ig nore that one :S
#672 [09:04] <Dezaltrio> http://paste.ubuntu.com/15187764/
#673 [09:04] <Dezaltrio> thats the proper one xD
#674 [09:04] <CubeTheThird> Soccerhero, try using the other launcher
#675 [09:04] <CubeTheThird> ??> Soccerhero dl/client/linux
#676 [09:04] <Absol> Soccerhero: Launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#677 [09:04] <Soccerhero> Just redownloaded it I got in.
#678 [09:05] <Soccerhero> It seems my launcher is having trouble updating.
#679 [09:05] <CubeTheThird> ah
#680 [09:05] <CubeTheThird> oh.. I wonder if the launcher updated today
#681 [09:05] <ven000m> https://www.reddit.com/r/HermitCraft/comments/47cz1p/hermitcraft_season_3_world_download/
#682 [09:05] <CubeTheThird> ven000m, do you need something?
#683 [09:05] <jacob> this is the url http://paste.ubuntu.com/15187769/
#684 [09:05] <Soccerhero> OK well thx Guys!
#685 [09:05] <ven000m> oops wrong channel!
#686 [09:05] <ven000m> sorry
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#688 [09:07] <Dezaltrio> my launcher carnt upack sumthing it seems :S
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#690 [09:07] <CubeTheThird> hmm both are the same issue. Looks like it might be an issue with the launcher update
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#692 [09:08] <Dezaltrio> wierd i only redownloaded 15 mins ago xD
#693 [09:08] <CubeTheThird> it may have just updated
#694 [09:08] <Dezaltrio> very true :S
#695 [09:08] <Dezaltrio> was wanting to tet the demo on pc since im used to been on the XB1
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#697 [09:09] <Dezaltrio> so if i liked it i can buy it tomoz test*
#698 [09:09] <Dezaltrio> ill leave it for now and try again later see if it updates :)
#699 [09:09] <CubeTheThird> Dezaltrio, ya I'm poking people about it, so it should get fixed
#700 [09:10] <Dezaltrio> oh nice 1 :D
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#703 [09:10] <CubeTheThird> jacob, so ya, you'll just need to wait a bit for a launcher update to happen
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#705 [09:11] <Matt__> If i bought an account of someone and they may have TID is there anything to do so i can prevent the account/me not getting scammed?
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#708 [09:14] <jacob> when is the update coming
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#710 [09:13] <CubeTheThird> jacob, I'm told in about half an hour
#711 [09:13] <CubeTheThird> and I g2g
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#714 [09:19] <lawrence> i need to update my driver but when i scan for an outdated driver it says no driver found
#715 [09:20] <lawrence> http://paste.ubuntu.com/15187873/
#716 [09:22] * Peenie4u [Peenie4u@notlogged] has joined #minecrafthelp
#717 [09:22] <Peenie4u> Whoa I didn't really think this would work on my phone >.<
#718 [09:23] <Peenie4u> I have a mine craft game going right now on ps4 and I want to post it on here, but I don't know how....
#719 [09:25] * AbsoluteZero9999 [AbsoluteZero9999@notlogged] has joined #minecrafthelp
#720 [09:26] <Peenie4u> Oh, umm hi abso0, what's up?
#721 [09:26] <AbsoluteZero9999> my minecraft account dosent work and this happens frequently, it dosent work then it does i dont know whats wrong with it
#722 [09:27] <Peenie4u> Huh, are you using pc or console?
#723 [09:28] <AbsoluteZero9999> pc
#724 [09:29] <Peenie4u> It's possibly your browser or your network more then likely, or possibly a virus or programming error, what exactly happens when your having trouble?
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#727 [09:29] <AbsoluteZero9999> when i type in my account information it says incorrect
#728 [09:29] <lawrence> i need to update my driver but when i scan for an outdated driver it says no driver found
#729 [09:30] <lawrence> http://paste.ubuntu.com/15187873/
#730 [09:31] <Peenie4u> It could be your drive may not be fully connected, or possibly some faulty wiring disrupting the signal. is your minecraft game fully updated?
#731 [09:32] <lawrence> yes
#732 [09:33] <Peenie4u> It could be your game is corrupt dos anything strange happen when you last updated?
#733 [09:33] * javi [javi@notlogged] has joined #minecrafthelp
#734 [09:33] <javi> Hola, ayuda se me crasheo el minecraft!
#735 [09:34] <javi> . . .
#736 [09:34] <lawrence> Driver Name: igdumd64.dll,igd10umd64.dll,igdumd32,igd10umd32 Driver File Version: 8.15.0010.2702 (English) Driver Version: 8.15.10.2702
#737 [09:34] <javi> AYUDA!-.-
#738 [09:34] <AbsoluteZero9999> Minecraft su estrelló ?
#739 [09:34] <javi> SI
#740 [09:35] <AbsoluteZero9999> ¿Qué dice?
#741 [09:35] <javi> dice que se ha crasheado
#742 [09:35] * Peenie4u [Peenie4u@notlogged] has quit. (Quit: Web client closed)
#743 [09:35] <javi> Crash
#744 [09:35] * ZoetjeXX [ZoetjeXX@notlogged] has joined #minecrafthelp
#745 [09:36] <lawrence> reinicie el equipo
#746 [09:36] <javi> Yo?¿
#747 [09:36] <AbsoluteZero9999> ¿dónde está el informe de bloqueo
#748 [09:36] <lawrence> y vuelva a intentarlo
#749 [09:36] <javi> Como es eso?
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#751 [09:37] <AbsoluteZero9999> el informe de bloqueo se encuentra en la carpeta que Minecraft tomar una foto de ella para que pueda verla
#752 [09:38] <AbsoluteZero9999> well
#753 [09:39] <lawrence> vaya a "poder" y haga clic derecho después haga clic en reiniciar
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#770 [09:52] <goomba> i need help recovering my account i try to reset my password but no email i gave up now i need to get the game again and i dont know my username anymore but ik the email that i used to get the game i never get the emails
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#778 [10:00] <Draven> I am having trouble authenticating my username on minecraft.net and I cannot play on servers until it I have authenticated it
#779 [10:01] <Draven> Do you know how to authenticate it?
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#783 [10:06] <M_MG> I just got my pc repaired and all my data was lost. first thing i downloaded minecraft. it is not launching and i don't get an error message or any log
#784 [10:08] * PedroHRezende [PedroHRezende@notlogged] has joined #minecrafthelp
#785 [10:08] <PedroHRezende> Hello, I installed the game and gives the following error : We're sorry, but it seems there was an error while trying to render aspects the game To solve this error, it is recomended that you update your graphics drivers
#786 [10:09] <Light_Dragons> pedro
#787 [10:09] <Light_Dragons> give a dxdiag report
#788 [10:09] * SirPekksn [SirPekksn@notlogged] has joined #minecrafthelp
#789 [10:09] * M_MG [M_MG@notlogged] has quit. (Ping timeout: 195 seconds)
#790 [10:09] <Light_Dragons> and paste it in www.paste.ubuntu.com
#791 [10:10] <SirPekksn> Hei Gyus. I need your help. I bought Minecraft at the official homepage, i install it and when i click on Play there stand only "launching..." so i can't play it. What must i do to play minecraft?
#792 [10:11] <Light_Dragons> 1.Learn grammar.
#793 [10:12] <Light_Dragons> 2.Wait
#794 [10:12] <SirPekksn> im from austria and my english is not perfect sorry
#795 [10:12] <Light_Dragons> When it says launching just wait.
#796 [10:12] <Light_Dragons> it takes a while
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#798 [10:12] * rothattack [rothattack@notlogged] has joined #minecrafthelp
#799 [10:12] <SirPekksn> i wait 20 minutes
#800 [10:12] <SirPekksn> ok
#801 [10:12] <Light_Dragons> CubeTheThird: .
#802 [10:12] <Light_Dragons> any helper want to solve this
#803 [10:13] <rothattack> hello comrades i need help with twitch platform jar pack not found
#804 [10:13] <Light_Dragons> rothattack:
#805 [10:13] <Light_Dragons> did you delete any files
#806 [10:13] <rothattack> no, i just got the game today and use both installers
#807 [10:14] <rothattack> ive reinstalled several times as well
#808 [10:14] <Light_Dragons> What installers
#809 [10:14] <rothattack> for windows
#810 [10:14] <Light_Dragons> hmm
#811 [10:14] <rothattack> 10:11:12 ERROR]: Couldn't unpack natives!
#812 [10:14] <Light_Dragons> oh
#813 [10:14] <Light_Dragons> wait..
#814 [10:14] <rothattack> ok, thank you kind sir
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#817 [10:12] <Light_Dragons> Hmmm
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#820 [10:13] * Roytalmor [Roytalmor@notlogged] has quit. (Ping timeout: 195 seconds)
#821 [10:13] <Light_Dragons> Provide a DxDiag report
#822 [10:13] <Light_Dragons> press your win key + r
#823 [10:13] <Light_Dragons> and type in the blank box dxdiag
#824 [10:14] <Light_Dragons> then press enter
#825 [10:14] * andreas [andreas@notlogged] has joined #minecrafthelp
#826 [10:14] <Light_Dragons> and copy thee whole thing
#827 [10:14] <Light_Dragons> and paste it in paste.ubuntu.com
#828 [10:14] <Light_Dragons> and paste it in ww.paste.ubuntu.com
#829 [10:14] <Light_Dragons> and paste it in www.paste.ubuntu.com
#830 [10:14] * andreas is now known as Guest93825
#831 [10:15] <Guest93825> The game wont start stuck on launching and when i read launcher log
#832 [10:15] <rothattack> well if the jars are missing, can't i just download that?
#833 [10:16] <Light_Dragons> rothattack:
#834 [10:16] <Light_Dragons> Try this.
#835 [10:16] <Light_Dragons> delete ALL Files from .minecraft
#836 [10:16] <Light_Dragons> and the folder
#837 [10:16] * Tippelz [Tippelz@notlogged] has joined #minecrafthelp
#838 [10:16] <Light_Dragons> and reinstall it
#839 [10:16] <rothattack> ok
#840 [10:16] <Tippelz> Hi
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#842 [10:17] <Light_Dragons> Tippelz: Hi!
#843 [10:17] <rothattack> lemme try, thanks
#844 [10:17] <Light_Dragons> Any problem?
#845 [10:17] <Tippelz> Currently my Minecraft is not launching
#846 [10:17] <Guest93825> The game wont start stuck on launching and when i read launcher log it says couldnt unpack natives
#847 [10:17] <Tippelz> Same
#848 [10:17] <rothattack> lol same problem
#849 [10:18] <Light_Dragons> hmmmmm
#850 [10:18] <Lukas> Hi
#851 [10:18] <Light_Dragons> delete ALL Files from .minecraft
#852 [10:18] <Light_Dragons> and the folder
#853 [10:18] <Light_Dragons> and reinstall it
#854 [10:18] <Light_Dragons> you know why?
#855 [10:18] <Tippelz> Already done that won't work
#856 [10:18] <Light_Dragons> hmmmmmmmmmm
#857 [10:19] <Light_Dragons> wait
#858 [10:19] <Lukas> Can you help me please ?
#859 [10:19] <Light_Dragons> ??>
#860 [10:19] <Light_Dragons> ??> Help
#861 [10:19] <Light_Dragons> god wait brb
#862 [10:20] <Light_Dragons> What version are you using
#863 [10:20] <Tippelz> 1.8.9
#864 [10:20] <Light_Dragons> a snapshot or
#865 [10:20] <Light_Dragons> oh ok
#866 [10:20] <rothattack> same
#867 [10:20] <Tippelz> But
#868 [10:21] <Tippelz> I played with Optifine before to test this shader things
#869 [10:21] <Light_Dragons> uhhh
#870 [10:21] <Lukas> My minecraft too is not lauching.
#871 [10:21] <Tippelz> after i deleted al this stuff it now won't launch anymore
#872 [10:21] <Tippelz> with "Couldn't unpack natives"
#873 [10:21] * tacito11 [tacito11@notlogged] has joined #minecrafthelp
#874 [10:21] <Lukas> I don't have shaders.
#875 [10:22] <tacito11> oi
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#877 [10:22] <Light_Dragons> hmm
#878 [10:22] <Light_Dragons> did you delete any files
#879 [10:22] <Light_Dragons> before hand
#880 [10:22] <Pichula> HELP MY ACCOUNT NOT WORKING
#881 [10:22] <tacito11> o meu deu crasou
#882 [10:22] <Light_Dragons> pichula
#883 [10:22] <Pichula> ?
#884 [10:22] <rothattack> .minecraft\libraries\tv\twitch\twitch-platform\6.5\twitch-platform-6.5-natives-windows-64.jar
#885 [10:22] <rothattack> missing
#886 [10:23] <tacito11> nao posop maia entra porra
#887 [10:23] <Light_Dragons> rothatattck
#888 [10:23] <Tippelz> Yes i deleted all files wich are combined with minecraft
#889 [10:23] <Pichula> i NEED HELP D:
#890 [10:23] <Light_Dragons> tippelz WTF Thats why it wont start nub.
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#892 [10:23] <Pichula> MY ACCOUNT DISSAPPEAR ,AND THE CAPE OF OPTIFINE
#893 [10:23] <Tippelz> i reintsalled it..
#894 [10:23] <Light_Dragons> Pichula calm down
#895 [10:23] <Light_Dragons> explain the problem
#896 [10:23] <Light_Dragons> anyway back to Tippelz
#897 [10:23] <Light_Dragons> hmm
#898 [10:24] <Lukas> Light_Dragons i installed MC and it still not lauching
#899 [10:24] <Light_Dragons> ok ok okkk
#900 [10:24] <Light_Dragons> What did you
#901 [10:24] <Light_Dragons> ALL
#902 [10:24] <Light_Dragons> Do
#903 [10:25] <Light_Dragons> in the past 12 hourss
#904 [10:25] <Lukas> I do not have mods
#905 [10:25] <Light_Dragons> What did you
#906 [10:25] <Light_Dragons> ALL
#907 [10:25] <Light_Dragons> Do
#908 [10:25] <Light_Dragons> in the past 12 hourss
#909 [10:25] <Lukas> I reinstalled windows
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#911 [10:26] <Light_Dragons> what version of windows you using
#912 [10:26] * Aiden_ [Aiden_@notlogged] has joined #minecrafthelp
#913 [10:26] <Lukas> Windows 7
#914 [10:26] <Light_Dragons> (Facepalm)
#915 [10:26] <Pichula> Nice help
#916 [10:26] <Light_Dragons> god.
#917 [10:26] <Light_Dragons> hmm
#918 [10:26] <Lukas> ?
#919 [10:26] <Pichula> i lost my account
#920 [10:27] <Light_Dragons> pichula that was not for you.
#921 [10:27] <Tippelz> I reinstalled minecraft after i played with optiFine and shaders. So I'm back on pure Vanilla Minecraft and it won't Launch. Basically that it is. Win 10 64x
#922 [10:27] <Pichula> i not speak english
#923 [10:27] <Light_Dragons> tippelz
#924 [10:27] <Light_Dragons> it wont launch due to graphic card
#925 [10:27] <Light_Dragons> win 10 has no graphic card drivers
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#927 [10:28] <Tippelz> i alerady played it hours in WIN10 without any problem
#928 [10:28] <Light_Dragons> hmmmmm
#929 [10:28] <Light_Dragons> COULD ANY helper get in here
#930 [10:28] <Tippelz> Log says that this Native shit can not be unpacked
#931 [10:28] <Absol> Tippelz: Please keep it civil
#932 [10:29] <Light_Dragons> Only tip i can give is
#933 [10:29] <Light_Dragons> Rapiditly try installing and uninstalling,testing,deleting files and if it does not work
#934 [10:29] <Tippelz> So wait does anybody knows anything about how to fix issues?
#935 [10:29] * Aiden [Aiden@notlogged] has quit. (Ping timeout: 195 seconds)
#936 [10:29] <Light_Dragons> then idfk
#937 [10:29] <Light_Dragons> yes but they are all AFK
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#940 [10:31] <Lukas> Light_Dragons:
#941 [10:31] <Lukas> Light_Dragons: My minecraft isn't lauching.
#942 [10:31] <Lukas> Nice help
#943 [10:32] <Light_Dragons> dudee i already explained it abovee
#944 [10:32] <Lukas> Can you help me with this ?
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#946 [10:33] <Lukas> OMG
#947 [10:34] <kirby258> pourquoi je ne peus pas jouer a minecraft '
#948 [10:34] <Lukas> Light_Dragons: You are "good"
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#951 [10:35] <Lukas> Jesus is again help
#952 [10:36] <gurugil> hello everyone! im having a problem launching minecraft. LOG saying "Couldn't unpack natives!" "....minecraft\libraries\tv\twitch\twitch-platform\6.5\twitch-platform-6.5-natives-windows-64.jar (The system cannot find the path specified)"
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#958 [10:40] <gurugil> hello everyone! im having a problem launching minecraft. LOG saying "Couldn't unpack natives!" "....minecraft\libraries\tv\twitch\twitch-platform\6.5\twitch-platform-6.5-natives-windows-64.jar (The system cannot find the path specified)"
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#976 [10:52] <Galaxy_2Alex> ??> gurugil win/reinst
#977 [10:52] <Absol> gurugil: You may need to reinstall the locally installed files that Minecraft puts into place.
#978 [10:52] <Absol> gurugil: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#984 [10:59] <Guest8995> i cant make an account
#985 [11:00] <Galaxy_2Alex> Guest8995, What does it say when you try?
#986 [11:01] <Guest8995> what i have made an account but when i log in it says wrong password or gmail
#987 [11:01] <Guest8995> what=when
#988 [11:01] * Vini_craft1 [Vini_craft1@notlogged] has joined #minecrafthelp
#989 [11:01] <Galaxy_2Alex> ??> Guest8995 login/throttle
#990 [11:01] <Absol> Guest8995: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#991 [11:01] <Absol> Guest8995: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#992 [11:02] <Guest8995> thanks
#993 [11:02] <Guest8995> how do i get out of here
#994 [11:03] <Galaxy_2Alex> Guest8995, Close the tab in the browser
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#1011 [11:30] <SaJin_X> I installed mc, opened the minecraftlauncher, clicked at "play". It was downloading the files normaly, but now it is only showing "launching" and doing nothing. Does someone know whats the problem?
#1012 [11:33] <Jay-> SaJin something must of have been corrupted try a clean install
#1013 [11:33] <Jay-> of minecraft
#1014 [11:33] <Jay-> back up your worlds first before doing so
#1015 [11:35] * seppe_gaming [seppe_gaming@notlogged] has joined #minecrafthelp
#1016 [11:36] <seppe_gaming> my minecraft crashes if i click on the button multiplayer
#1017 [11:36] <seppe_gaming> wat can i do
#1018 [11:36] <seppe_gaming> about it
#1019 [11:36] <Jay-> any error messsages
#1020 [11:36] <seppe_gaming> no
#1021 [11:36] <SaJin_X> It does not work. I uninstall mc and install it again but the same problem...
#1022 [11:37] <Jay-> Sajin did you do clean install removing all even folder and reinstall
#1023 [11:37] <seppe_gaming> i bought it with a code back when it was from mojang self does that give any problames
#1024 [11:37] <Jay-> no should seppe
#1025 [11:37] <Jay-> should not
#1026 [11:38] <seppe_gaming> oke tnx i wil try it
#1027 [11:38] <Jay-> re to reinstall mc seppe if it keeps doing this
#1028 [11:38] <Jay-> it should not crash all the time
#1029 [11:38] * Traqui [Traqui@notlogged] has joined #minecrafthelp
#1030 [11:39] <seppe_gaming> thank you
#1031 [11:39] <Jay-> yw
#1032 [11:39] <Traqui> hola
#1033 [11:39] <Jay-> hi
#1034 [11:39] <seppe_gaming> hey
#1035 [11:39] <Traqui> quisiera ayuda con el minecraft pero no se si me entendeis
#1036 [11:40] <Traqui> en español
#1037 [11:40] <seppe_gaming> is it normal thaat it say it should take a couple days
#1038 [11:40] <seppe_gaming> i dont think so
#1039 [11:40] <Galaxy_2Alex> one moment please.
#1040 [11:41] <Galaxy_2Alex> SaJin_X, Did you download the launcher from minecraft.net/download?
#1041 [11:41] * Rockeroo666 [Rockeroo666@notlogged] has joined #minecrafthelp
#1042 [11:41] <Jay-> what is the message seppe
#1043 [11:41] * wwicwoq [wwicwoq@notlogged] has joined #minecrafthelp
#1044 [11:41] <Galaxy_2Alex> ??> seppe_gaming launcher/crash-log
#1045 [11:41] <Absol> seppe_gaming: We need to see your crash log, which appears after a crash.
#1046 [11:41] <Absol> seppe_gaming: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1047 [11:41] <Galaxy_2Alex> ??> Traqui lang/es
#1048 [11:41] <Absol> Traqui: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
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#1051 [11:42] <seppe_gaming> now its says game is repairing there was a cras bugg
#1052 [11:42] <SaJin_X> Galaxy_2Alex, yes Idid dowload it from the minecraft page
#1053 [11:42] <seppe_gaming> no from mojang site i did
#1054 [11:42] <Galaxy_2Alex> SaJin_X, Try the alternative version from that page.
#1055 [11:42] <Galaxy_2Alex> seppe_gaming, Let it do the repair job then
#1056 [11:42] <seppe_gaming> oke
#1057 [11:43] <Traqui> sip español
#1058 [11:43] <SaJin_X> I will restart my PC...
#1059 [11:43] * kia010 [kia010@notlogged] has quit. (Client Quit)
#1060 [11:43] <Galaxy_2Alex> Traqui, We cannot assist you in Spanish, sorry.
#1061 [11:43] * Gginlv [Gginlv@notlogged] has joined #minecrafthelp
#1062 [11:44] <Traqui> have problems with minecraft windows 10 edition, it opens, get the logo mojang but not displayed after only listening .
#1063 [11:44] <Galaxy_2Alex> ??> Traqui win/dxdiag
#1064 [11:44] <Absol> Traqui: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1065 [11:45] <seppe_gaming> it says unable to start minecraft runtime environment this is most likley caused by a corruption please try to reinstall minecraft
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#1067 [11:45] <Galaxy_2Alex> ??> seppe_gaming win/reinst
#1068 [11:45] <Absol> seppe_gaming: You may need to reinstall the locally installed files that Minecraft puts into place.
#1069 [11:45] <Absol> seppe_gaming: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1070 [11:46] <Jay-> yes clean install should fix Sbsol can give you guide how to do so
#1071 [11:46] <R_Flintstone> hello i just reset my password from minecraft but het dont reconice it :(
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#1074 [11:46] <R_Flintstone> hello i just reset my password from minecraft but het dont reconice it :(
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#1076 [11:46] <Galaxy_2Alex> ??> R_Flintstone login/throttle
#1077 [11:46] <Absol> R_Flintstone: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1078 [11:46] <Absol> R_Flintstone: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1079 [11:46] <seppe_gaming> wath is de safe directioneers under
#1080 [11:47] * NecaKing [NecaKing@notlogged] has quit. (Client Quit)
#1081 [11:47] <Galaxy_2Alex> seppe_gaming, If it's not there, just delete everything.
#1082 [11:47] <seppe_gaming> de hole map
#1083 [11:47] <R_Flintstone> so i must wait 3hours and then i can play again?
#1084 [11:47] <Galaxy_2Alex> R_Flintstone, Yes.
#1085 [11:47] <R_Flintstone> okay
#1086 [11:47] <R_Flintstone> thanks for the help
#1087 [11:47] * Light_Dragons [Light_Dragons@notlogged] has quit. (Quit: Web client closed)
#1088 [11:48] <Traqui> http://paste.ubuntu.com/15189109/
#1089 [11:48] <Galaxy_2Alex> R_Flintstone, you're welcome, have a nice day.
#1090 [11:48] <Traqui> its?
#1091 [11:48] <R_Flintstone> oh and Galaxy_2Alex im still loged in with my minecraft client i can play still on my account #weird
#1092 [11:48] <seppe_gaming> now my hole pc is crashing
#1093 [11:49] <seppe_gaming> where do i got to download it
#1094 [11:49] <Galaxy_2Alex> Traqui, Download and Install the Radeon Software with 307 MB: http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64
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#1097 [11:50] <seppe_gaming> it is for window8
#1098 [11:50] <seppe_gaming> 8.1
#1099 [11:50] <Galaxy_2Alex> seppe_gaming, http://minecraft.net/download
#1100 [11:50] * diadud [diadud@notlogged] has quit. (Client Quit)
#1101 [11:50] <Galaxy_2Alex> seppe_gaming, Also, only messages starting with your Username are for you.
#1102 [11:50] <Traqui> I am going to try
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#1106 [11:51] <Rockeroo666> hello my problem is my minecraft says " play offline " and not let me play on premium server as if it were a non-premium launsher
#1107 [11:51] <Zasx> hola que tal agradecerian que me ayuden cualquiera me hackearon my cuenta de minecraft!!!
#1108 [11:51] <Zasx> ayudenme porfavor
#1109 [11:51] <Zasx> no me llega el correo para cambiar la contraseña
#1110 [11:51] <Galaxy_2Alex> Rockeroo666, What is your Minecraft Username?
#1111 [11:51] <diadud> my minecraft is crashing i think i have to low ram
#1112 [11:51] * Dory [Dory@notlogged] has joined #minecrafthelp
#1113 [11:51] <ULTRAAK> hey there i can't download minecraft game files to play it gives me this : Couldn't unpack natives!
#1114 [11:52] <Galaxy_2Alex> diadud, Did you install a resource pack?
#1115 [11:52] <diadud> or my graphings are to low
#1116 [11:52] <diadud> no
#1117 [11:52] <Galaxy_2Alex> ??> ULTRAAK win/reinst
#1118 [11:52] <Absol> ULTRAAK: You may need to reinstall the locally installed files that Minecraft puts into place.
#1119 [11:52] <Absol> ULTRAAK: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1120 [11:52] <Galaxy_2Alex> diadud, Did you change anything else, like install a modification?
#1121 [11:52] <ULTRAAK> i have done that already
#1122 [11:52] <Galaxy_2Alex> ??> Zasx lang/en
#1123 [11:52] <Absol> Zasx: We only speak English here. However, you may, if you wish, try using a translator, such as https://translate.google.com/#auto/en
#1124 [11:52] <ULTRAAK> but it's not working
#1125 [11:53] <Rockeroo666> It was the same but I change
#1126 [11:53] <diadud> Galaxy_2Alex, no i download it today but i cant play
#1127 [11:53] <Zasx> my account is hacked :(
#1128 [11:53] <Dory> Hi i need help figuring out why i cant get on, i click pkay and it just sits on launching its been like 10mins now
#1129 [11:53] <Zasx> the system email not work for me+
#1130 [11:53] <ULTRAAK> any help ?
#1131 [11:53] <Galaxy_2Alex> ??> Dory launcher/log
#1132 [11:53] * lucas [lucas@notlogged] has quit. (Client Quit)
#1133 [11:53] <Absol> Dory: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1134 [11:53] <Absol> Dory: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1135 [11:53] <Galaxy_2Alex> ULTRAAK, Please refer to this page about this issue: https://bugs.mojang.com/browse/MCL-130
#1136 [11:53] <seppe_gaming> guys its saying taht message again
#1137 [11:54] <Galaxy_2Alex> seppe_gaming, What is the exact error message?
#1138 [11:54] <seppe_gaming> it isnt working
#1139 [11:54] <Zasx> my account is hacked i need help!! please
#1140 [11:54] <Galaxy_2Alex> Zasx, What is your Minecraft Username?
#1141 [11:54] <Zasx> the system email not work for me
#1142 [11:54] <seppe_gaming> i am back in 15 mins
#1143 [11:54] * R_Flintstone [R_Flintstone@notlogged] has quit. (Ping timeout: 195 seconds)
#1144 [11:54] <Zasx> my username is Zasx
#1145 [11:54] <ULTRAAK> ok thanks i will check that out
#1146 [11:54] <Rockeroo666> Galaxy_2Alex: era este mismo pero me lo cambie
#1147 [11:55] <Galaxy_2Alex> Rockeroo666, English only please.
#1148 [11:55] <Zasx> i need my acocunt!!
#1149 [11:55] <Absol> Zasx: Please keep it civil
#1150 [11:55] <diadud> Galaxy_2Alex, here is the crash report: http://paste.ubuntu.com/15189175/$
#1151 [11:55] * Dory [Dory@notlogged] has quit. (Client Quit)
#1152 [11:55] * dory [dory@notlogged] has joined #minecrafthelp
#1153 [11:55] <Zasx> my account is hacked and the ssytem email not work for me
#1154 [11:55] <Galaxy_2Alex> Rockeroo666, Did you recently rename it?
#1155 [11:55] <Zasx> help
#1156 [11:55] <Galaxy_2Alex> Zasx, One moment please.
#1157 [11:55] * gd [gd@notlogged] has joined #minecrafthelp
#1158 [11:55] <Zasx> ok
#1159 [11:56] <Rockeroo666> Galaxy_2Alex: yes
#1160 [11:56] <Galaxy_2Alex> Zasx, Contact Mojang with your transaction ID.
#1161 [11:56] <Galaxy_2Alex> ??> Zasx account/trans-id
#1162 [11:56] <Absol> Zasx: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1163 [11:56] <dory> im sorry i had to switch over to my pc so i could copy and past can i get that link again?
#1164 [11:56] * amdcrash [amdcrash@notlogged] has joined #minecrafthelp
#1165 [11:56] <Rockeroo666> Galaxy_2Alex: fail
#1166 [11:56] <Galaxy_2Alex> ??> Zasx account/send-email
#1167 [11:56] <Absol> Zasx: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1168 [11:56] <Absol> Zasx: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1169 [11:56] <Galaxy_2Alex> ??> dory launcher/log
#1170 [11:56] <Absol> dory: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1171 [11:56] <Absol> dory: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1172 [11:56] <amdcrash> help guys my minecraft just crashed
#1173 [11:57] <Zasx> I want to change the password but I do not get the email
#1174 [11:57] <Galaxy_2Alex> Rockeroo666, Make sure you use the correct E-Mail Adress to log in.
#1175 [11:57] <Galaxy_2Alex> ??> amdcrash launcher/crash-log
#1176 [11:57] <Absol> amdcrash: We need to see your crash log, which appears after a crash.
#1177 [11:57] * gd [gd@notlogged] has quit. (Client Quit)
#1178 [11:57] <Absol> amdcrash: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1179 [11:57] <diadud> Galaxy_2Alex, here is the crash report: http://paste.ubuntu.com/15189175/$
#1180 [11:57] <Galaxy_2Alex> Zasx, Have you checked all your E-Mail folder?
#1181 [11:57] <amdcrash> ok one min
#1182 [11:57] <Galaxy_2Alex> ??> diadud win/dxdiag
#1183 [11:57] <Absol> diadud: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1184 [11:58] <Zasx> yes!
#1185 [11:58] <dory> ok it brought me to here http://paste.ubuntu.com/15189202/
#1186 [11:58] <Galaxy_2Alex> Zasx, How long have you been waiting for?
#1187 [11:58] <Zasx> and the email is correct
#1188 [11:58] * Traqui_ [Traqui_@notlogged] has joined #minecrafthelp
#1189 [11:58] <Zasx> 3 hours
#1190 [11:58] <ULTRAAK> galaxy i can't find anything in this link
#1191 [11:58] <Galaxy_2Alex> dory, Use 1.8.9.
#1192 [11:58] <amdcrash> http://paste.ubuntu.com/15189213/ is this what you mean
#1193 [11:58] <Galaxy_2Alex> ULTRAAK, The message in the yellow box.
#1194 [11:59] <Galaxy_2Alex> ??> amdcrash win/dxdiag
#1195 [11:59] <diadud> Galaxy_2Alex, it hasent a problem what should i do? is my pc to bad?
#1196 [11:59] <Absol> amdcrash: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1197 [11:59] <Traqui_> I did not work :(
#1198 [11:59] * Traqui [Traqui@notlogged] has quit. (Ping timeout: 195 seconds)
#1199 [11:59] <Rockeroo666> Galaxy_2Alex: if I did change my password and my email is fine
#1200 [11:59] <Galaxy_2Alex> diadud, Follow the instructions Absol gave you.
#1201 [11:59] <dory> ok its still just sitting on launching
#1202 [11:59] * KingOlla [KingOlla@notlogged] has joined #minecrafthelp
#1203 [12:00] <Traqui_> I did not work :(
#1204 [12:00] <Zasx> Galaxy_2Alex 3 hours waiting the email
#1205 [12:00] <Galaxy_2Alex> dory, Does it still show the same message in the log?
#1206 [12:00] <Zasx> :(
#1207 [12:00] <diadud> but absol dosent give me any instructions i think :D
#1208 [12:00] <Galaxy_2Alex> ??> diadud win/dxdiag
#1209 [12:00] <Absol> diadud: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1210 [12:00] <Galaxy_2Alex> diadud, It just did again.
#1211 [12:00] <dory> says couldnt unpack natives
#1212 [12:01] <Traqui_> the same is heard but not seen
#1213 [12:01] * KingOlla [KingOlla@notlogged] has quit. (Client Quit)
#1214 [12:01] <Galaxy_2Alex> ??> dory tools/hjt
#1215 [12:01] <Absol> dory: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1216 [12:01] <Absol> dory: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1217 [12:01] <amdcrash> here
#1218 [12:01] <amdcrash> http://paste.ubuntu.com/15189238/
#1219 [12:01] * KingOlla [KingOlla@notlogged] has joined #minecrafthelp
#1220 [12:02] <Galaxy_2Alex> ??> Traqui_ win/update
#1221 [12:02] <Absol> Traqui_: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1222 [12:02] * gina123 [gina123@notlogged] has joined #minecrafthelp
#1223 [12:02] <Galaxy_2Alex> Zasx, Contact Mojang with your transaction ID.
#1224 [12:02] * gina123 [gina123@notlogged] has quit. (Client Quit)
#1225 [12:02] <Galaxy_2Alex> ??> Zasx account/trans-id
#1226 [12:02] <Absol> Zasx: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1227 [12:02] <Galaxy_2Alex> ??> Zasx account/send-email
#1228 [12:02] <Absol> Zasx: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1229 [12:02] <Absol> Zasx: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1230 [12:02] <diadud> dxdiag dont track any problem
#1231 [12:02] <Rockeroo666> Galaxy_2Alex: if I did change my password and my email is fine
#1232 [12:02] <Zasx> i dont have the transaction id
#1233 [12:02] <Galaxy_2Alex> ??> amdcrash win/update
#1234 [12:02] <Absol> amdcrash: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1235 [12:03] <amdcrash> alright i will
#1236 [12:03] <Galaxy_2Alex> Zasx, If you don't have the transaction ID, you will not receive any account support.
#1237 [12:03] <Zasx> i lost the transaction id
#1238 [12:03] <Traqui_> I think I tried that already but I will try.
#1239 [12:03] <amdcrash> i will when i go to bed
#1240 [12:03] <amdcrash> see you
#1241 [12:03] * amdcrash [amdcrash@notlogged] has quit. (Quit: Web client closed)
#1242 [12:03] <Galaxy_2Alex> Zasx, The transaction ID is basically the receipt. If you lose it, you lose your ability to receive account support.
#1243 [12:03] <Zasx> Galaxy_2Alex i want chage the password
#1244 [12:03] <Zasx> change*
#1245 [12:03] <Zasx> and the email not work
#1246 [12:04] <Galaxy_2Alex> Zasx, You can alternatively wait another few hours, the E-Mail may take a long while with your mail provider.
#1247 [12:04] * SaJin_X [SaJin_X@notlogged] has joined #minecrafthelp
#1248 [12:04] <Galaxy_2Alex> Zasx, Also, make sure you check the correct E-Mail Account
#1249 [12:04] <Traqui_> I put this: Your device is updated. Last check: Today, 18:05
#1250 [12:04] <Zasx> yes is the correct
#1251 [12:05] <dory> http://paste.ubuntu.com/15189260/
#1252 [12:05] <diadud> galaxy it dsnt track a problem
#1253 [12:05] * PlsHalp [PlsHalp@notlogged] has joined #minecrafthelp
#1254 [12:05] <Galaxy_2Alex> Traqui_, Could you please take a screenshot while Minecraft is open?: http://www.take-a-screenshot.org/
#1255 [12:05] <Zasx> sometimes mojang say in the web site : Your account does´nt exists
#1256 [12:05] <Galaxy_2Alex> diadud, Please give us the link to your DxDiag
#1257 [12:06] <Galaxy_2Alex> Zasx, Make sure you use the correct E-Mail Adress to log in.
#1258 [12:06] <Zasx> but the account is the same of always
#1259 [12:06] * PlsHalp [PlsHalp@notlogged] has quit. (Client Quit)
#1260 [12:06] <Galaxy_2Alex> dory, McAfee is most likely causing this issue. The only known way to fix this issue is to remove it, and use an actual Antivirus program.
#1261 [12:06] <Galaxy_2Alex> dory, We recommend the free version of Avast.
#1262 [12:07] <dory> how shall i go about removing it?
#1263 [12:07] * Zasx [Zasx@notlogged] has quit. (Quit: Web client closed)
#1264 [12:08] <diadud> http://paste.ubuntu.com/15189279/
#1265 [12:08] <diadud> that is the information i think
#1266 [12:08] <Galaxy_2Alex> dory, https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS101331
#1267 [12:08] <Galaxy_2Alex> diadud, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1268 [12:08] <diadud> okey thank you
#1269 [12:09] <Traqui_> where I sent you?
#1270 [12:10] <dory> i have just bought this pc last night and havnt downloaded mcafee uness it was already on it
#1271 [12:10] <Galaxy_2Alex> ??> Traqui_ imgur
#1272 [12:10] <Absol> Traqui_: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#1273 [12:10] <Galaxy_2Alex> dory, Yes, it is preinstalled on many systems.
#1274 [12:10] * furkan [furkan@notlogged] has joined #minecrafthelp
#1275 [12:10] * furkan [furkan@notlogged] has joined #minecrafthelp
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#1277 [12:11] <seppe_gaming> what do i got to do noting is working now its of my pc but it stil give me the message that ther is a corruption and its unable to start minecraft runtime environment
#1278 [12:11] * sosah [sosah@notlogged] has joined #minecrafthelp
#1279 [12:11] <Traqui_> http://i65.tinypic.com/2qkrokh.png
#1280 [12:11] <Galaxy_2Alex> seppe_gaming, Try to use the alternative launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#1281 [12:12] <dory> oh okay well thank you so much!
#1282 [12:12] * sosah [sosah@notlogged] has quit. (Client Quit)
#1283 [12:12] <Galaxy_2Alex> dory, You're welcome, have a nice day.
#1284 [12:12] * diadud [diadud@notlogged] has quit. (Ping timeout: 195 seconds)
#1285 [12:12] <seppe_gaming> what do i got to do noting is working now its of my pc but it stil give me the message that ther is a corruption and its unable to start minecraft runtime environment that other ting doesn't work
#1286 [12:12] <Galaxy_2Alex> seppe_gaming, What does it say when you try the other thing?
#1287 [12:12] <dory> you too :)
#1288 [12:12] * dory [dory@notlogged] has quit. (Quit: Web client closed)
#1289 [12:13] <seppe_gaming> uncorruption and its unable to start minecraft runtime environment
#1290 [12:13] * sparklydeath [sparklydeath@notlogged] has joined #minecrafthelp
#1291 [12:13] <Galaxy_2Alex> ??> seppe_gaming tools/hjt
#1292 [12:13] <Absol> seppe_gaming: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1293 [12:13] <seppe_gaming> corruption srry typo
#1294 [12:13] <Absol> seppe_gaming: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1295 [12:14] <sparklydeath> hey, so my game isnt launching
#1296 [12:14] <Galaxy_2Alex> Traqui_, Disable "3D Display Mode" under Advanced Display Settings in Windows 10
#1297 [12:14] * Rockeroo666 [Rockeroo666@notlogged] has quit. (Quit: Web client closed)
#1298 [12:14] * Minotour [Minotour@notlogged] has joined #minecrafthelp
#1299 [12:14] * ewilcox [ewilcox@notlogged] has joined #minecrafthelp
#1300 [12:14] <Galaxy_2Alex> sparklydeath, Please be more specific.
#1301 [12:14] * eliditsch [eliditsch@notlogged] has joined #minecrafthelp
#1302 [12:14] <seppe_gaming> what than
#1303 [12:14] <Galaxy_2Alex> seppe_gaming, Absol just gave you instructions.
#1304 [12:15] * Panda__ [Panda__@notlogged] has joined #minecrafthelp
#1305 [12:15] <Panda__> CubeTheThird.
#1306 [12:15] * eliditsch [eliditsch@notlogged] has quit. (Client Quit)
#1307 [12:15] <Galaxy_2Alex> Traqui_, Advanced Display Settings can be found by pressing the Display Settings after right clicking on the Desktop.
#1308 [12:15] * DKJ2 [DKJ2@notlogged] has joined #minecrafthelp
#1309 [12:12] <Galaxy_2Alex> Panda__, He may not be available right now. How can I assist you?
#1310 [12:12] <seppe_gaming> and than
#1311 [12:12] <sparklydeath> my game doesn't launch, and i've tried re-installing multiple times. here's the error log: http://pastebin.com/PUd8xr4K
#1312 [12:12] <Galaxy_2Alex> seppe_gaming, Then give me the link to the paste you created.
#1313 [12:13] <Panda__> Galaxy_2Alex, THe other day he got me to install something to fix my minecraft from crashing.. it worked for a while then it just crashed
#1314 [12:13] * Kilerdaen [Kilerdaen@notlogged] has joined #minecrafthelp
#1315 [12:13] <Galaxy_2Alex> ??> sparklydeath tools/hjt
#1316 [12:13] <Panda__> same crash message as before
#1317 [12:13] <Absol> sparklydeath: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1318 [12:13] <Absol> sparklydeath: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1319 [12:13] <seppe_gaming> i dont get it is it possible to skype so i can do screen sharing
#1320 [12:14] <Galaxy_2Alex> seppe_gaming, No, sorry, as you can see, you are not the only person I'm helping right now.
#1321 [12:14] <Galaxy_2Alex> ??> seppe_gaming tools/hjt
#1322 [12:14] <Absol> seppe_gaming: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1323 [12:14] <Absol> seppe_gaming: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1324 [12:14] * ewilcox [ewilcox@notlogged] has quit. (Client Quit)
#1325 [12:15] * ULTRAAK [ULTRAAK@notlogged] has quit. (Ping timeout: 195 seconds)
#1326 [12:15] <DKJ2> hey guys have the same problem like sparklydeath
#1327 [12:15] <seppe_gaming> that thing doesnt work
#1328 [12:15] <sparklydeath> alrighty
#1329 [12:15] <Galaxy_2Alex> DKJ2, What Antivirus program are you using?
#1330 [12:16] <Galaxy_2Alex> seppe_gaming, Does it not open?
#1331 [12:16] * Minotour [Minotour@notlogged] has quit. (Ping timeout: 195 seconds)
#1332 [12:16] <Traqui_> Now, it was that, I enabled the option to remove 3D and now works.
#1333 [12:16] <DKJ2> avira
#1334 [12:16] <sparklydeath> it's odd right? it looks like the twitch directory is missing
#1335 [12:16] * carlos_ [carlos_@notlogged] has joined #minecrafthelp
#1336 [12:16] <Galaxy_2Alex> DKJ2, Reinstall/Update Avira.
#1337 [12:16] * Crystal|AFK is now known as CrystalMare
#1338 [12:17] <Galaxy_2Alex> sparklydeath, We might be able to speed this up here, what Antivirus program are you using?
#1339 [12:17] <carlos_> carlos
#1340 [12:17] <sparklydeath> mcaffe or however you spell it
#1341 [12:17] <Panda__> Galaxy_2Alex, THe other day he got me to install something to fix my minecraft from crashing.. it worked for a while then it just crashed
#1342 [12:17] <Traqui_> thank you very much for your help. I got crazy.
#1343 [12:17] <carlos_> arreglamelo
#1344 [12:18] <Galaxy_2Alex> sparklydeath, Uninstall it, and use a real Antivirus program like the free version of Avast.
#1345 [12:18] <Galaxy_2Alex> ??> Panda__ launcher/crash-log
#1346 [12:18] <Absol> Panda__: We need to see your crash log, which appears after a crash.
#1347 [12:18] <Absol> Panda__: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1348 [12:18] <seppe_gaming> everthing you just said isn't workin
#1349 [12:18] * ellieroseart [ellieroseart@notlogged] has joined #minecrafthelp
#1350 [12:19] * PG [PG@notlogged] has joined #minecrafthelp
#1351 [12:19] <Galaxy_2Alex> ??> seppe_gaming av/adwcleaner
#1352 [12:19] <Absol> seppe_gaming: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1353 [12:19] <Absol> seppe_gaming: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1354 [12:19] <seppe_gaming> ?
#1355 [12:19] <Galaxy_2Alex> carlos_, Hello, how can we help you.
#1356 [12:19] * DKJ2 [DKJ2@notlogged] has quit. (Client Quit)
#1357 [12:19] <Galaxy_2Alex> s/./?
#1358 [12:19] <ExtremeBot> Galaxy_2Alex meant to say: carlos_, Hello, how can we help you?
#1359 [12:19] <Panda__> Galaxy_2Alex, http://paste.ubuntu.com/15189373/
#1360 [12:20] * carlos_ [carlos_@notlogged] has quit. (Client Quit)
#1361 [12:20] <Galaxy_2Alex> ??> Panda__ mods
#1362 [12:20] <Absol> Panda__: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1363 [12:20] <Absol> Panda__: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1364 [12:20] <Galaxy_2Alex> ??> Panda__ mods/optifine
#1365 [12:20] <Absol> Panda__: OptiFine is not written by Mojang, hence it is a mod. We do not support mods.
#1366 [12:20] * MsVampire1789 [MsVampire1789@notlogged] has joined #minecrafthelp
#1367 [12:20] <Traqui_> thank you very much for your help. I got crazy.
#1368 [12:20] <ellieroseart> Hi, I purchased mine craft on the 22/02/16 and i am unable to play it on my laptop and I was wondering how i can get a fefund
#1369 [12:20] <ellieroseart> refund*
#1370 [12:20] * ciao [ciao@notlogged] has joined #minecrafthelp
#1371 [12:20] <MsVampire1789> Hello
#1372 [12:20] <Panda__> I know people that dont get this crash from it
#1373 [12:20] <Galaxy_2Alex> ellieroseart, Does your system meet the minimum system requirements?
#1374 [12:20] * Ozeldo [Ozeldo@notlogged] has joined #minecrafthelp
#1375 [12:21] <seppe_gaming> now its just downloading de launcher againg
#1376 [12:21] <Galaxy_2Alex> Panda__, Still, we do not support Mods, please report this to the mod author.
#1377 [12:21] <seppe_gaming> its sais it again
#1378 [12:21] <Panda__> and I also get it in vanilla
#1379 [12:21] <ellieroseart> Im not sure, its very very slow and lags allot
#1380 [12:21] <Galaxy_2Alex> MsVampire1789, Hello.
#1381 [12:21] <Galaxy_2Alex> Panda__, Please give me a crash log from Vanilla please.
#1382 [12:21] <Panda__> k
#1383 [12:21] * Kottrap [Kottrap@notlogged] has joined #minecrafthelp
#1384 [12:21] <Galaxy_2Alex> ??> ellieroseart win/dxdiag
#1385 [12:21] <Absol> ellieroseart: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1386 [12:22] * Traqui_ [Traqui_@notlogged] has quit. (Quit: Web client closed)
#1387 [12:22] <MsVampire1789> I just tried to play once again. So I downloaded the "new" launcher, logged in, let it run updates...
#1388 [12:22] <ciao> Hi i have a problem with minecraft launcher it give me this eror: Couldn't unpack natives!
#1389 [12:22] <Galaxy_2Alex> ellieroseart, I will check it for you, because if your laptop does not meet the minimum system requirements, you are not eligible for a refund.
#1390 [12:22] <ellieroseart> I am using a hp pavilion x360
#1391 [12:22] * VodHipdpz [VodHipdpz@notlogged] has joined #minecrafthelp
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#1393 [12:22] <Panda__> http://paste.ubuntu.com/15189410/
#1394 [12:22] <Galaxy_2Alex> ciao, What Antivirus program are you using?
#1395 [12:22] <VodHipdpz> Hello, i have a problem with Minecraft Launcher
#1396 [12:22] * sparklydeath [sparklydeath@notlogged] has quit. (Ping timeout: 195 seconds)
#1397 [12:23] <Kottrap> I have such mistake: "Couldn't unpack natives!". What to do?
#1398 [12:23] <Galaxy_2Alex> VodHipdpz, Please be a bit more specific.
#1399 [12:23] <ellieroseart> its like a notebook
#1400 [12:23] <Galaxy_2Alex> Kottrap, What Antivirus program are you using?
#1401 [12:23] <seppe_gaming> now nothing of minecraft works
#1402 [12:23] <Galaxy_2Alex> ellieroseart, Follow the instructions Absol gave you.
#1403 [12:23] <ciao> galaxy im using bitdefender
#1404 [12:23] <VodHipdpz> The launcher try to update but says "Unable to update minecraft launcher"
#1405 [12:23] <ellieroseart> okay thankyou :)
#1406 [12:23] <MsVampire1789> Just now I get the message that the natives couldn't be unpacked and that there is an io.FileNotFoundException, because the path, that should just have been created is not there.
#1407 [12:23] <Galaxy_2Alex> seppe_gaming, You seem to have major issues with your system which seem to be without our area of competence, sorry.
#1408 [12:23] <Kottrap> Galaxy_2Alex, minecraft.msi. Launcher.
#1409 [12:24] * kir1743 [kir1743@notlogged] has joined #minecrafthelp
#1410 [12:24] <Galaxy_2Alex> VodHipdpz, Try the alternative launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#1411 [12:24] * DKJ2 [DKJ2@notlogged] has joined #minecrafthelp
#1412 [12:24] <Galaxy_2Alex> hmm
#1413 [12:24] <MsVampire1789> So now I'm a little confused. :(
#1414 [12:24] <Galaxy_2Alex> right
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#1418 [12:25] <PG> When I start Minecraft on my iMac a window pops up saying "Updating Minecraft" "Downloading runtime" and it freezes at 59.38/59.55 MB then try again a couple times freezing at the same spot and then another window pops up saying "Unable to update the Minecraft Native Launcher". Please help.
#1419 [12:25] <smkun> I have a brand new windows 10PC. Trying to launch minecraft I get in the log
#1420 [12:25] <smkun> [13:25:35 INFO]: Minecraft Launcher 1.6.57 (through bootstrap 100) started on windows...
#1421 [12:25] <Galaxy_2Alex> Anyone with the "Couldn't unpack natives" error: This may be an issue with Mojang's servers or something else!
#1422 [12:25] <seppe_gaming> al the trouble started this morning when i was starting up minecraft and the launcher was updating
#1423 [12:26] <MsVampire1789> So there might be a chance, that it will be resolved tomorrow anyway?
#1424 [12:26] <VodHipdpz> ok, thanks Galaxy_2Alex :)
#1425 [12:26] <Kottrap> Galaxy_2Alex, But I start old versions...
#1426 [12:26] <DKJ2> ah thanks galaxy ;)
#1427 [12:26] * VodHipdpz [VodHipdpz@notlogged] has quit. (Client Quit)
#1428 [12:26] <Galaxy_2Alex> It may also be a problem with your Antivirus program. Especially McAfee and Norton are known to cause problems like this too"
#1429 [12:27] <MsVampire1789> I don't have neither, I use Avira.
#1430 [12:27] * Dori4444 [Dori4444@notlogged] has joined #minecrafthelp
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#1433 [12:27] <MsVampire1789> But I'll try to disable it.
#1434 [12:27] <Galaxy_2Alex> MsVampire1789, Reinstall and Update it.
#1435 [12:27] <DKJ2> me too just reinstalling it ;)
#1436 [12:27] <Galaxy_2Alex> MsVampire1789, And please tell us if it is working.
#1437 [12:27] <Galaxy_2Alex> DKJ2, It is worth a try, yes.
#1438 [12:27] <MsVampire1789> Will do
#1439 [12:27] <smkun> Im having the same issue. Brand new pc 64bit java installed getting Can't Unpack natives
#1440 [12:28] <Galaxy_2Alex> smkun, What Antivirus program are you using?
#1441 [12:28] <Kottrap> Galaxy_2Alex. I have no such antiviruses. There is another, but I excluded minecraft from "suspects".
#1442 [12:28] <smkun> only the default windows defender
#1443 [12:28] <smkun> literally brand new out of the box
#1444 [12:28] <Galaxy_2Alex> hmm
#1445 [12:28] <SaJin_X> reinstall (with clearing all files), reboot my PC, reistall my gpu driver, checking and reinstall avast. nothing work: After clicking "Play" in the mclauncher it still freese by "launching...". The launcher log says: [19:22:58 ERROR]: Couldn't unpack natives! java.io.FileNotFoundException: C:\Users\*****\AppData\Roaming\.minecraft\libraries\tv\twitch\twitch-platform\6.5\twitch-platform-6.5-natives-windows-64.jar (Das Sy
#1446 [12:28] <smkun> and I just real time protection off to test
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#1448 [12:28] <ellieroseart> right ive got all the info here http://paste.ubuntu.com/15189455/
#1449 [12:28] <seppe_gaming> wath is java is it importent
#1450 [12:29] <seppe_gaming> can i delete that
#1451 [12:29] <SaJin_X> oh I cant copy all to this chat ^^´´
#1452 [12:29] <Galaxy_2Alex> All "Couldn't unpack Natives": Please stand by!
#1453 [12:29] <Galaxy_2Alex> ??> ellieroseart win/update
#1454 [12:29] <Absol> ellieroseart: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1455 [12:29] * remax1515 [remax1515@notlogged] has joined #minecrafthelp
#1456 [12:30] <ellieroseart> oki dokie
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#1458 [12:31] <Galaxy_2Alex> Anyone who doesn't have "Couldn't unpack natives", please state your problem again.
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#1460 [12:31] <Kottrap> couldn't unpack natives minecraft 1.8.9. Help please.
#1461 [12:31] <SaJin_X> [19:33:08 ERROR]: Couldn't unpack natives!
#1462 [12:32] <Galaxy_2Alex> Sorry for the inconvenience.
#1463 [12:32] * diyar_ [diyar_@notlogged] has joined #minecrafthelp
#1464 [12:32] <SaJin_X> java.io.FileNotFoundException: C:\Users\****\AppData\Roaming\.minecraft\libraries\tv\twitch\twitch-platform\6.5\twitch-platform-6.5-natives-windows-64.jar (Das System kann den angegebenen Pfad nicht finden)
#1465 [12:32] <diyar_> hallo
#1466 [12:32] <SaJin_X> at java.util.zip.ZipFile.open(Native Method) ~[?:1.8.0_25]
#1467 [12:32] <PG> When updating Minecraft Native Launcher it freezes at 59.38 of 59.55 MB, tries it a couple more times then says unable to update.
#1468 [12:32] <Galaxy_2Alex> SaJin_X, Please stop, thanks.
#1469 [12:32] * Cripi [Cripi@notlogged] has joined #minecrafthelp
#1470 [12:32] <diyar_> hello
#1471 [12:32] <SaJin_X> t java.util.zip.ZipFile.<init>(ZipFile.java:220) ~[?:1.8.0_25]
#1472 [12:32] <SaJin_X> at java.util.zip.ZipFile.<init>(ZipFile.java:150) ~[?:1.8.0_25]
#1473 [12:32] <Galaxy_2Alex> diyar_, Hello.
#1474 [12:32] <SaJin_X> at java.util.zip.ZipFile.<init>(ZipFile.java:164) ~[?:1.8.0_25]
#1475 [12:33] <Galaxy_2Alex> SaJin_X, STOP
#1476 [12:33] <SaJin_X> ok
#1477 [12:33] <Galaxy_2Alex> SaJin_X, Please stand by.
#1478 [12:33] <diyar_> hoe kan je nu minecraft downloaden
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#1480 [12:33] <ciao> couldn't unpack natives minecraft 1.8.9
#1481 [12:33] <diyar_> uur
#1482 [12:33] <Galaxy_2Alex> diyar_, Please try the alternative launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#1483 [12:34] <SaJin_X> so I should continue copy paste?
#1484 [12:34] <Galaxy_2Alex> ciao, There is currently a known problem with this, yes. No, we don't know when it will be resolved.
#1485 [12:34] <Galaxy_2Alex> SaJin_X, No, there is no need. There is currently a known problem with this, yes. No, we don't know when it will be resolved.
#1486 [12:34] <Cripi> kan mir wer helfen? ich kan mich nicht einloggen hab gefühlte tausen mal an meine Email det pw reseten geschickt, das gemachta aber als ich mich mit dem pw auf der Mojangseite anmelden wollte damit ich bei Minecraft wieder reinkomme gings nix
#1487 [12:34] <ellieroseart> It says my device is up to date
#1488 [12:34] <Galaxy_2Alex> ??> Cripi lang/de
#1489 [12:34] <Absol> Cripi: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#1490 [12:34] <Galaxy_2Alex> ellieroseart, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1491 [12:34] <ciao> Galaxy_2Alex ok thanks
#1492 [12:35] <Cripi> the in English...
#1493 [12:35] <SaJin_X> ok thx anyway bye
#1494 [12:35] <SaJin_X> ok thx anyway bye
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#1496 [12:35] <ellieroseart> thats really strage im using windows 10 at the moment. :S and have had all updates so confused :'(
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#1498 [12:36] <Galaxy_2Alex> ellieroseart, Just because you were able to install the update doesn't mean all of your hardware supports it.
#1499 [12:36] <MsVampire1789> Okay, I tried the msi and the exe after deinstalling the game first. Both produce still the same coun't unpack natives error.
#1500 [12:36] <Galaxy_2Alex> ellieroseart, In your case, HP is a lazy producer and does not offer driver updates.
#1501 [12:36] <Galaxy_2Alex> MsVampire1789, There is currently a known problem with this. No, we don't know when it will be resolved.
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#1503 [12:37] <MsVampire1789> It's okay, Galaxy. But you asked me to try and report and so I did.
#1504 [12:37] <Galaxy_2Alex> MsVampire1789, Alright, thanks.
#1505 [12:37] <ellieroseart> that sucks :( uh so how would i be able to be refunded
#1506 [12:37] <Cripi> I can´t login. I resetet my Mojang paswort at 5 times.... And i can´t loin withe the Password an the e-mail... :( I will reset my minecraft password because i cannot login thear
#1507 [12:37] <diyar_> hoe download je minecraft
#1508 [12:37] <Galaxy_2Alex> ??> Cripi login/throttle
#1509 [12:37] <Absol> Cripi: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1510 [12:37] <M_MG> I just had to fix my pc and lost all my data. i downloaded minecraft and it will download tha data but will not launch. halp
#1511 [12:37] <Absol> Cripi: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1512 [12:37] <MsVampire1789> So thanks for your help and I'll try again tomorrow or something. It's good to know, it probably isn't my problem.
#1513 [12:38] <Cripi> ok thx
#1514 [12:38] <DKJ2> so i completely de-/ reinstalled my avira and minecraft and it still doesn´t work
#1515 [12:38] <Galaxy_2Alex> M_MG, Does the log mention "Couldn't unpack natives"?
#1516 [12:38] <Galaxy_2Alex> DKJ2, There is currently a known problem with this. No, we don't know when it will be resolved. Sorry for the inconvenience.
#1517 [12:38] <M_MG> i don't get a log it's just stuck "Launching"
#1518 [12:38] <DKJ2> i think its a problem at mojang so i just try again tomorow
#1519 [12:38] <Galaxy_2Alex> ??> M_MG launcher/log
#1520 [12:38] <Absol> M_MG: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1521 [12:38] <Absol> M_MG: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1523 [12:38] <M_MG> can i get a link to the pastebin website
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#1525 [12:39] <DKJ2> jeah thanks but i just want to tell that it doesn´t change anything but thank you anyway ;)
#1526 [12:39] <Galaxy_2Alex> M_MG, Absol have you all the information you need.
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#1529 [12:40] <diyar_> hoe download je minecraft gratis
#1530 [12:40] <ChocolateXrain> when i want to play minecraft, it keeps getting stuck on the launcher, how do i fix this?
#1531 [12:40] <Galaxy_2Alex> ??> diyar_ lang/fr
#1532 [12:40] <Absol> diyar_: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#1533 [12:40] <Kottrap> http://paste.ubuntu.com/15189584/ couldn't unpack natives.
#1534 [12:41] <Galaxy_2Alex> Kottrap, There is currently a known problem with this. No, we don't know when it will be resolved. Sorry for the inconvenience.
#1535 [12:41] <Galaxy_2Alex> ??> ChocolateXrain launcher/log
#1536 [12:41] <Absol> ChocolateXrain: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1537 [12:41] <Absol> ChocolateXrain: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1538 [12:41] <M_MG> http://paste.ubuntu.com/15189595/ there it is
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#1540 [12:41] <Galaxy_2Alex> M_MG, There is currently a known problem with this. No, we don't know when it will be resolved. Sorry for the inconvenience.
#1541 [12:42] <M_MG> i hope it will be fixed when 1.9 comes out...
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#1581 [12:42] <Jason> ok my name Jay- is ghost how do i kill it
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#1584 [12:43] <ChocolateXrain> http://paste.ubuntu.com/
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#1592 [12:43] <Jay-> wow net split
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#1596 [12:44] <ChocolateXrain> http://paste.ubuntu.com/15189627/
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#1598 [12:44] <Galaxy_2Alex> ChocolateXrain, There is currently a known problem with this. No, we don't know when it will be resolved. Sorry for the inconvenience.
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#1602 [12:45] <ChocolateXrain> so no minecraft for me?
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#1604 [12:45] <Galaxy_2Alex> ChocolateXrain, Not right now, sorry.
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#1606 [12:45] <ChocolateXrain> lame, when will it be solved?
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#1608 [12:46] <Galaxy_2Alex> Lain|log, We don't know, like the message I sent you earlier said.
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#1611 [12:46] <Galaxy_2Alex> whoops
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#1614 [12:48] <seppe_gaming> guys i think i find wat is rong
#1615 [12:49] <seppe_gaming> the update is a bugg
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#1618 [12:50] <AkashiEye> Im trying to creat my sister a MC account and every time ive tried to use a Email i haven't used or anyone else, it will say its been used or just isng working. then it takes me to the mojang website, i create an account there and verivy it and it says i can log it. so i do and yet again it says i cant login cause of a wrong password or username. Help?
#1619 [12:50] <seppe_gaming> is it normal that it is verry slow than
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#1621 [12:50] <Galaxy_2Alex> ??> AkashiEye login/throttle
#1622 [12:50] <Absol> AkashiEye: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1623 [12:50] <Absol> AkashiEye: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1624 [12:50] <AkashiEye> Whats what?
#1625 [12:51] <AkashiEye> That*
#1626 [12:51] <Galaxy_2Alex> AkashiEye, Ignore messages starting with ??>, and follow the instructions from Absol starting with your username.
#1627 [12:51] <AkashiEye> Alright.
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#1629 [12:52] * seppe_gaming [seppe_gaming@notlogged] has joined #minecrafthelp
#1630 [12:52] <seppe_gaming> what do you do when it is realy slow
#1631 [12:52] <AkashiEye> Where can i contact him. Is he here?
#1632 [12:52] <amazopotato> i forgot my minecraft email address my username is: AmazoPotato
#1633 [12:53] <Galaxy_2Alex> seppe_gaming, Upgrade your hardware.
#1634 [12:53] <AkashiEye> Okay, thanks Absol.
#1635 [12:53] <seppe_gaming> how
#1636 [12:53] <seppe_gaming> ?
#1637 [12:53] * Kong [Kong@notlogged] has joined #minecrafthelp
#1638 [12:53] <Galaxy_2Alex> seppe_gaming, Buy a new computer for example.
#1639 [12:53] <amazopotato> i forgot my minecraft email address my username is: AmazoPotato
#1640 [12:53] <Galaxy_2Alex> amazopotato, Contact Mojang with your transaction ID:
#1641 [12:54] <Galaxy_2Alex> ??> amazopotato account/trans-id
#1642 [12:54] <Absol> amazopotato: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1643 [12:54] <Galaxy_2Alex> ??> amazopotato account/send-email
#1644 [12:54] <Absol> amazopotato: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1645 [12:54] <Absol> amazopotato: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1646 [12:54] <Kong> Hi, I'm trying to play minecraft after just installing it but i constantly get the message "Failed to unpack natives"
#1647 [12:54] <seppe_gaming> its a gaming pc from 4 years old but the software is good
#1648 [12:54] <AkashiEye> Is the 3 Hour lockout continued to the desktop app too?
#1649 [12:54] <Galaxy_2Alex> seppe_gaming, You said your game was running slow though, right?
#1650 [12:54] <Galaxy_2Alex> AkashiEye, Yes.
#1651 [12:54] <seppe_gaming> jes
#1652 [12:54] <AkashiEye> Alright.
#1653 [12:54] <Galaxy_2Alex> Kong, There is currently a known problem with this. No, we don't know when it will be resolved. Sorry for the inconvenience.
#1654 [12:55] <AkashiEye> Whelp, be back in 3 hours to see if this works.
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#1657 [12:55] <seppe_gaming> its the only game i have trouble with
#1658 [12:55] <amazopotato> thanks
#1659 [12:55] <Kong> So i can't play the game at all
#1660 [12:55] <Galaxy_2Alex> seppe_gaming, Update your graphics card drivers
#1661 [12:55] <Galaxy_2Alex> Kong, Not at the moment, no.
#1662 [12:55] <seppe_gaming> me either
#1663 [12:55] <Kong> Ah ok, How do i go about getting a refund?
#1664 [12:56] <Galaxy_2Alex> Kong, You should be able to play in a few hours again.
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#1667 [12:56] <Kong> Ah ok, So it's only a little problem?
#1668 [12:56] <Galaxy_2Alex> Kong, Yes.
#1669 [12:57] <Kong> Ah, Thank you Alex i will try again later
#1670 [12:57] <xBurlesquex> Hey guys. Minecraft doesnt start on my PC eventhough I updated the drivers :/ any suggestions?
#1671 [12:57] <Galaxy_2Alex> xBurlesquex, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#1672 [12:57] <xBurlesquex> I do. http://paste.ubuntu.com/15189751/
#1673 [12:57] <Galaxy_2Alex> xBurlesquex, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1674 [12:58] <xBurlesquex> Oh. okay thanks anyway^^
#1675 [12:58] <seppe_gaming> i update it its the newst version
#1676 [12:58] <seppe_gaming> but it isnt working
#1677 [12:58] <seppe_gaming> it wont launch
#1678 [12:58] <Galaxy_2Alex> seppe_gaming, There is currently a known problem with this. No, we don't know when it will be resolved. Sorry for the inconvenience.
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#1680 [12:59] <seppe_gaming> oke
#1681 [12:59] <seppe_gaming> than i wil play another game
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#1735 [13:14] <Guest4782> error: couldn't unpack natives by installing minecraft. I have no antivirus installed, windows 10 fresh installed
#1736 [13:14] * Warnock [Warnock@notlogged] has joined #minecrafthelp
#1737 [13:15] <Warnock> Minecraft
#1738 [13:15] <Guest4782> yes minecraft
#1739 [13:12] * dennisvds [dennisvds@notlogged] has joined #minecrafthelp
#1740 [13:13] <Galaxy_2Alex> Guest4782, There is currently a known problem with this. No, we don't know when it will be resolved. Sorry for the inconvenience.
#1741 [13:14] <dennisvds> Hello, I just bought Minecraft, installed it etc. When I try to run it, the button in the bottom says Launching... and nothing happens. Any ideas or suggestions?
#1742 [13:14] * RebelReborn [RebelReborn@notlogged] has joined #minecrafthelp
#1743 [13:14] <Guest4782> thanks for the answer, i tought there was a problem with my pc
#1744 [13:14] <RebelReborn> Hello?
#1745 [13:14] <Galaxy_2Alex> RebelReborn, Hello.
#1746 [13:14] <Guest4782> rebelreborn same issue as mine
#1747 [13:15] <Galaxy_2Alex> dennisvds, There is currently a known problem with this. No, we don't know when it will be resolved. Sorry for the inconvenience.
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#1751 [13:16] <RebelReborn> Hi, I have a problem im trying to reset my security question for my mojang account but when i hit send email to verify its my account, i get ne email in that account. Any idea?
#1752 [13:16] <RebelReborn> no email in that account*
#1753 [13:16] <Galaxy_2Alex> RebelReborn, How long have you been waiting for the E-Mail?
#1754 [13:17] <RebelReborn> About 30 mins
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#1756 [13:18] <Galaxy_2Alex> RebelReborn, It sometimes takes up to two hours for E-Mails to arrive. Also, make sure to check all of your folders.
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#1759 [13:19] <RebelReborn> Ok, ill wait a couple of hours. Thanks. Also I have checked all folders for recent emails but haven't found any from Mojang. Thanks again!
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#1763 [13:21] <Jon> My minecraft won't install/launch correctly. i get this error
#1764 [13:21] <Jon> [15:52:10 INFO]: Minecraft Launcher 1.6.57 (through bootstrap 100) started on windows... [15:52:10 INFO]: Current time is Feb 24, 2016 3:52:10 PM [15:52:10 INFO]: System.getProperty('os.name') == 'Windows 10' [15:52:10 INFO]: System.getProperty('os.version') == '10.0' [15:52:10 INFO]: System.getProperty('os.arch') == 'amd64' [15:52:10 INFO]: System.getProperty('java.version') == '1.8.0_25' [15:52:10 INFO]:
#1765 [13:22] <Galaxy_2Alex> ??> Jon launcher/log
#1766 [13:22] <Absol> Jon: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1767 [13:22] <Absol> Jon: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1769 [13:23] <Jon> http://paste.ubuntu.com/15190032/
#1770 [13:23] <Galaxy_2Alex> Jon, There is currently a known problem with this. No, we don't know when it will be resolved. Sorry for the inconvenience.
#1771 [13:24] * dimifirebg [dimifirebg@notlogged] has joined #minecrafthelp
#1772 [13:24] <Jon> So theres nothing i can do?
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#1775 [13:25] <Galaxy_2Alex> Jon, Not right now, no, sorry.
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#1779 [13:26] <Tatochips23> Is there a resource I can use to find out if at my monthly minecraft club when the 30 or so tweens are logging into my server, they are met with authentication error messages and unable to log in, if it is something on my end or it is being viewed as a DDoS attack? My server provider has fixed some of the problem on their end, but it continues to happen
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#1781 [13:27] <Galaxy_2Alex> Tatochips23, Does the server use any kind of mods or plug-ins?
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#1783 [13:28] <Guest7843> yuri
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#1785 [13:28] <Tatochips23> It has core protect, but the error claims to be a mojang account authentication error even when the minecraft website states there is nothing wrong with their authentication servers
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#1789 [13:29] <minecraftstar22> Hello, can somebody help me please?
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#1792 [13:29] <Galaxy_2Alex> Tatochips23, I'm sorry, but these issues could be caused be the modifications, and we cannot assist with issues with those.
#1793 [13:29] <Galaxy_2Alex> minecraftstar22, Please be a bit more specific.
#1794 [13:29] <minecraftstar22> I logged out, and when I was trying to log in it said: wrong password, I did change my password a thousand times and my e-mail adress is right.
#1795 [13:29] <Tatochips23> Is there a resource you can point me to?
#1796 [13:30] <Galaxy_2Alex> ??> minecraftstar22 login/throttle
#1797 [13:30] <Absol> minecraftstar22: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1798 [13:30] <Absol> minecraftstar22: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1801 [13:31] <MrPostman> BIG PROBLEM I HAVE; I REINSTALLED MINECRAFT FOR A FRESH START AND IT DOWNLOAD THE STUFF BUT NOW ITS STUCK AT LOADING.. ?
#1802 [13:31] <helpmeplease> yeah, having an issue with lanuching the game, after it says downloading it keeps freexing on the lauching
#1803 [13:31] <Galaxy_2Alex> Tatochips23, You can try to contact the mod author about this.
#1804 [13:31] <Galaxy_2Alex> MrPostman, First off, welcome to the Internet.
#1805 [13:31] <MrPostman> thx
#1806 [13:31] <Galaxy_2Alex> MrPostman, It is not customary to use Capslock for anything.
#1807 [13:32] <minecraftstar22> But I a sure I didn't type my password or e-mail wrong!
#1808 [13:32] <minecraftstar22> am*
#1809 [13:32] <MrPostman> oke
#1810 [13:32] <Galaxy_2Alex> MrPostman, For your problem, there is currently a known problem with this. No, we don't know when it will be resolved. Sorry for the inconvenience.
#1811 [13:32] <Galaxy_2Alex> helpmeplease, There is currently a known problem with this. No, we don't know when it will be resolved. Sorry for the inconvenience.
#1812 [13:32] <MrPostman> oke thx for ur time
#1813 [13:32] <helpmeplease> alright dude cheers much
#1814 [13:32] <Galaxy_2Alex> minecraftstar22, You will have to wait three hours, then try again.
#1815 [13:32] <Tatochips23> It is not a mod, I have no mods on this server. It is a vanilla server with one plug in, core protect. It doesn't answer the issue of why children are unable to log into their mojang account at all, and get an authentication error.
#1816 [13:32] <minecraftstar22> :(
#1817 [13:32] <helpmeplease> cheers
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#1820 [13:33] <minecraftstar22> I can't play minecraft and I got to go to bed in 1 hour :(
#1821 [13:33] <helpmeplease> before i go, have you possibly got an website which i can visit to see the status of the issue?
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#1825 [13:33] <Galaxy_2Alex> helpmeplease, No, not about this particular issue, sorry.
#1826 [13:33] <Galaxy_2Alex> helpmeplease, It's a very specific one.
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#1851 [13:33] <minecraftstar22> Is there no way to speed up the process or contact mojang?
#1852 [13:33] <Galaxy_2Alex> minecraftstar22, No.
#1853 [13:33] <helpmeplease> alright, no worrys mate. cheers for helping, ill try again in the morning
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#1855 [13:34] <minecraftstar22> :(
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#1857 [13:35] <ChosenOneOfDoom> My Minecraft PC game crashed. PLZ HELP. Here is the link to some directions I got by Minecraft to do. http://paste.ubuntu.com/15190117/
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#1861 [13:35] <ChosenOneOfDoom> can anyone help me? http://paste.ubuntu.com/15190117/
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#1863 [13:36] <Galaxy_2Alex> ChosenOneOfDoom, Your system is too old and does not support Windows 10. You will have to downgrade to Windows 7 or 8.1 (Start Menu > Settings > Update & Security > Recovery > Go back to Windows 7 or 8.1, only available within the first month after the upgrade), or upgrade your hardware: If you are on a Desktop, you can change your graphics card, however, we cannot help you with that. If it is a laptop, you will need a new system.
#1864 [13:36] <ChosenOneOfDoom> Oh, I got Windows 10 a long time ago, but it still worked until now
#1865 [13:37] <Galaxy_2Alex> ChosenOneOfDoom, Did Minecraft work before on Windows 10?
#1866 [13:37] <ChosenOneOfDoom> Yes, before and after
#1867 [13:38] <Galaxy_2Alex> ??> ChosenOneOfDoom win/update
#1868 [13:38] <Absol> ChosenOneOfDoom: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1869 [13:39] <ChosenOneOfDoom> OK, ill try
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#1872 [13:41] <ChosenOneOfDoom> ill try, ive got to restart the computer. If i dont get back on, then it worked! :)
#1873 [13:41] <ChosenOneOfDoom> ill try, ive got to restart the computer. If i dont get back on, then it worked! :)
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#1880 [13:43] <rj> hi im having some problems with my minecraft my problem is when ever i try to login it tells me my account was migrated and after i change to email it tells me i can play demo it will also not let me remigrate my account and when i look it games i own it does not show up in games
#1881 [13:43] <Saroxan> Hello, i'm trying to launch minecraft but it gets stuck in "launching" as seen in this picture http://prntscr.com/a7gzed
#1882 [13:43] <Saroxan> It isn't modded, and i just downloaded it
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#1886 [13:44] <rj> if somone could help i would be very thankfull
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#1889 [13:46] <harrybo> hi it says that my natives can not be unpacked how do i fix this
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#1891 [13:47] <harrybo> can anybody help ????
#1892 [13:47] <harrybo> pls
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#1894 [13:48] <Hiro-chan> Do i have to choose between mods (like furniture) or shaders because i can't make both work at the same time
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#1898 [13:51] <Galaxy_2Alex> Anyone here with the Unpack natives issue?
#1899 [13:51] <PedroHRezende> Hello, when I start the game appears this message We're sorry, but it seems there was an error while trying to render aspectes of the game To solve this error, it is recommended that you update your graphics drivers.
#1900 [13:51] <Galaxy_2Alex> ??> Hiro-chan mods
#1901 [13:51] <Absol> Hiro-chan: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1902 [13:51] <Absol> Hiro-chan: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1903 [13:52] <Galaxy_2Alex> PedroHRezende, Do you have a link to your DxDiag? If so, please give us the link (URL) to it by posting it into this chatroom.
#1904 [13:52] <PedroHRezende> I do not know how to use link
#1905 [13:53] <therozan> i can't connect to my minecraft account, for "Unrecognized windows sockets: 10107: create" what do i need to do?
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#1908 [13:54] <momo372> hello
#1909 [13:54] <momo372> is anyone there?
#1910 [13:54] <Galaxy_2Alex> therozan, What Antivirus program are you using?
#1911 [13:54] <Galaxy_2Alex> momo372, Hello
#1912 [13:54] <Galaxy_2Alex> PedroHRezende, Copy the link, and paste it into this chat
#1913 [13:55] <momo372> who are you talking to
#1914 [13:55] <therozan> avg but i started having this problem before installing avg
#1915 [13:55] <Galaxy_2Alex> momo372, Only messages starting with your Username (like this: "YourUsername, please follow these instrctions") are for you, please ignore any instructions not directed at you.
#1916 [13:55] <Galaxy_2Alex> ??> therozan tools/hjt
#1917 [13:55] <Absol> therozan: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1918 [13:55] <Absol> therozan: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1919 [13:55] <momo372> hey does anyone know how to change your security questions
#1920 [13:56] <momo372> ?
#1921 [13:56] <Galaxy_2Alex> momo372, Have you forgot them?
#1922 [13:56] <momo372> yes
#1923 [13:56] <momo372> i made thim in 2014 and never used them
#1924 [13:56] <momo372> them*
#1925 [13:57] <Galaxy_2Alex> momo372, https://account.mojang.com/me/changeSecretQuestions
#1926 [13:57] <PedroHRezende> http://paste.ubuntu.com/15190348/
#1927 [13:57] <momo372> thanks
#1928 [13:58] <Galaxy_2Alex> PedroHRezende, Download and Install this driver: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1929 [13:58] <momo372> how do i get to Customer support
#1930 [13:59] <Galaxy_2Alex> ??> momo372 account/trans-id
#1931 [13:59] <Absol> momo372: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1932 [13:59] <Galaxy_2Alex> ??> momo372 account/send-email
#1933 [13:59] <Absol> momo372: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1934 [13:59] <Absol> momo372: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1935 [14:00] <momo372> awesome thanks
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#1938 [14:01] <Hiro-chan_> I want to install seus shaders and furniture mod. Eg: If I choose shaders other mods won't work and vice-versa. But they both work. Is there a way to make mods and shaders run at the same time. If yes how? Thank you.
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#1940 [14:01] <Galaxy_2Alex> ??> Hiro-chan_ mods
#1941 [14:01] <Absol> Hiro-chan_: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1942 [14:01] <Absol> Hiro-chan_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1949 [14:04] <therozan> http://paste.ubuntu.com/15190417/ here
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#1953 [14:05] <Galaxy_2Alex> therozan, Reinstall AVG and try again
#1954 [14:06] <therozan> ok thanks
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#1960 [14:14] <sophie505> aft
#1961 [14:15] <sophie505> after i hit play it just says launching ,wont let me start game
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#1963 [14:14] <jojo> hi i need help on my minecraft the lastest 1.8.9
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#1967 [14:18] <cash99> II I just downloaded minecraft for my pc and it downloaded but stays on launching
#1968 [14:18] * therozan [therozan@notlogged] has joined #minecrafthelp
#1969 [14:18] <therozan> it still don't work
#1970 [14:18] <therozan> always the same problem
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#1972 [14:20] <cash99> ANYONE ABLE TO HELP IT IS STUCK ON LAUNCHING
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#1977 [14:24] <lazypenguin> I cannot login to my account or any alt accounts. I know my login information is correct because I was able to get on on another computer but not my main computer anymore.
#1978 [14:25] * Drportalman [Drportalman@notlogged] has joined #minecrafthelp
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#1980 [14:25] <Drportalman> hi
#1981 [14:25] <therozan> "Unrecognized windows sockets error: 10107: create" i already disinstalled the antivirus i was suggested making troubles but it still doesn't work
#1982 [14:26] <Drportalman> http://paste.ubuntu.com/15190572/ here is my issue
#1983 [14:26] <kurimja> I keep getting "unable to update Minecraft Native Launcher" so it won't run....
#1984 [14:26] <Drportalman> I keep getting unable to support pixel format
#1985 [14:26] <kurimja> It is windows 8.1 and it worked yesterday
#1986 [14:27] <GreyVulpine> Drportalman - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1987 [14:27] <GreyVulpine> kurimja - Try reinstalling Minecraft
#1988 [14:27] <GreyVulpine> therozan - What version of windows are you on?
#1989 [14:28] <Drportalman> yah I am not paying $400 for a new computer
#1990 [14:28] <kurimja> I ran the intaller with repair
#1991 [14:28] <GreyVulpine> Drportalman - Then sorry, as it stands, your computer will not run minecraft.
#1992 [14:28] <kurimja> so I need to uninstall and re-install? Won't that lose my game in progress?
#1993 [14:28] <therozan> windows 10
#1994 [14:28] <GreyVulpine> kurimja - No. Head to your minecraft directory, delete everything but the saves folder.
#1995 [14:29] <kurimja> ok
#1996 [14:29] <kurimja> thanks
#1997 [14:29] <Drportalman> I will try to downgrade it but windows 7 doesnt work with a program I want to use for minecraft vr
#1998 [14:29] <GreyVulpine> therozan - Know how to launch the cmd prompt as administrator?
#1999 [14:29] <GreyVulpine> Drportalman - Then you don't have any other choices at the moment until you can upgrade your computer
#2000 [14:29] <therozan> ehm no sorry
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#2002 [14:29] <GreyVulpine> therozan - Press your Windows+X keys to bring up a list. Look for "Command prompt Administrator"
#2003 [14:30] <therozan> ok it opened a window
#2004 [14:30] <GreyVulpine> therozan - Great. Type in exactly: netsh winsock reset
#2005 [14:31] <GreyVulpine> It'll tell you to restart your computer. Do so, then try minecraft again
#2006 [14:31] <therozan> thanks
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#2008 [14:32] <J_Ripper> Good evening everyone, I'm trying to get minecraft running on a colleagues win10 migrated from win7 pro x64. MC was installed after the os was migrated to win10. The launcher starts successfully but throws an error while failing to unpack the natives. crittical part of the launcher log: http://pastebin.com/FvKDKgg1 MC was already reinstalled via .exe/alt .exe/.msi. appdata deleted. cliet reboot performed.
#2009 [14:32] <J_Ripper> Sry for the huge post. would be greatful for any ideas
#2010 [14:33] <GreyVulpine> J_Ripper - Generally these things happen because the launcher tries once to download files. If it can't download a certain file, it doesn't automatically retry. Without all the files successfully downloaded, the launcher will be unable to unpack those files.
#2011 [14:34] <GreyVulpine> Usually, relaunching the launcher will make the launcher check for files, and attempt another download. People will poor connections will experience this quite frequently upon initial launch
#2012 [14:36] <J_Ripper> GreyVulpine: thanks for the feedback, let me check the log agin for downloading issues
#2013 [14:37] <lazypenguin> I cannot login to my account or any alt accounts. I know my login information is correct because I was able to get on on another computer but not my main computer anymore. It was working a few hours ago.
#2014 [14:42] <J_Ripper> GreyVulpine: I checked but couldn't find anything, here's the whole thing: http://pastebin.com/vjxKkfRS
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#2016 [14:43] <kurimja> GreyVulpine - might it be named something other than saves? Cause I only find one "saves" folder and it was under a different game.
#2017 [14:43] <rjkilroy> hi im rjkilroy and im having some account problems
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#2019 [14:44] <kurimja> Under the Minecraft folder in programfiles (x86) there was only a minecraft.exe file
#2020 [14:45] <rjkilroy> umm can someone help me with my issue?
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#2022 [14:46] <J_Ripper> kurimja Try hitting [Win]+[R], enter %appdata% and click ok
#2023 [14:46] <J_Ripper> you should find a folder named .minecraft
#2024 [14:46] <J_Ripper> a saves folder should be located there
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#2026 [14:46] <kurimja> Ah found it
#2027 [14:47] <kurimja> thanks J_Ripper
#2028 [14:47] <lazypenguin> woot Ive been ignored twice. yay
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#2030 [14:47] <rjkilroy> J_Ripper: you staff?
#2031 [14:47] <J_Ripper> kumasasa yw :)
#2032 [14:47] <J_Ripper> rjkilroy nope, searching for help myself ^^
#2033 [14:47] <rjkilroy> lol
#2034 [14:47] <rjkilroy> i need to remigrate my account what is your prob?
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#2036 [14:48] <frizl> hello I'm having an issue with launching mc. it just says launching. this is a fresh install and it has never opened on my new pc.
#2037 [14:48] <rjkilroy> try updating your java
#2038 [14:48] <J_Ripper> trying to get minecraft running on win 10.
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#2041 [14:50] * Guest85064 is now known as urielsalis
#2042 [14:50] <rjkilroy> soo
#2043 [14:50] <J_Ripper> GreyVulpine did you have a look at the log?
#2044 [14:50] <rjkilroy> anyone willing to help me with my account issue?
#2045 [14:50] <lazypenguin> still waiting on help but w/e
#2046 [14:50] <GreyVulpine> J_Ripper - One moment
#2047 [14:51] <J_Ripper> GreyVulpine sure, no hurry
#2048 [14:51] <lazypenguin> rjkilroy: you need to actually say your issue so someone can help
#2049 [14:51] <J_Ripper> thanks
#2050 [14:51] <J_Ripper> :D
#2051 [14:52] <rjkilroy> well i said it already my account tells me it migrated but its not on the one i made so i need to REmigrate it
#2052 [14:52] <GreyVulpine> There is no remigrating an account. Once an account is migrated, it's migrated
#2053 [14:53] <GreyVulpine> For help on recovering your account, please contact Mojang Support
#2054 [14:53] <rjkilroy> i Know that but for some odd reason its not showing up in my games
#2055 [14:53] <GreyVulpine> rjkilroy - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#2057 [14:53] <rjkilroy> i did its been 3 days
#2058 [14:53] <rjkilroy> i just wish to pay minecraft
#2059 [14:53] <rjkilroy> play
#2060 [14:53] <GreyVulpine> Then simply, please wait longer, they may just be backed up
#2061 [14:53] <GreyVulpine> We cannot help you with account issues here
#2062 [14:54] * kurimja [kurimja@notlogged] has quit. (Ping timeout: 195 seconds)
#2063 [14:54] <lazypenguin> Mine isnt an account issue
#2064 [14:54] <GreyVulpine> J_Ripper - Could you head to C:\Users\USER\AppData\Roaming\.minecraft\libraries\tv\twitch\twitch-platform\ -- delete the 6.5 folder, relaunch the launcher and see if it'll redownload?
#2065 [14:55] * lazypenguin [lazypenguin@notlogged] has quit. (Quit: Web client closed)
#2066 [14:55] <J_Ripper> 2 min, brb
#2067 [14:57] <J_Ripper> ah damn me for being so silly to have forgot mentioning that. i checked that folder as well, turnes out there is only a folder "Twitch"
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#2070 [14:58] <J_Ripper> renaming/deleting the folder only gets it to be deleted
#2071 [14:58] <J_Ripper> not deleted
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#2074 [14:58] <J_Ripper> hitting the launcher causes a new "twitch" folder beeing created
#2075 [14:59] <GreyVulpine> Strange.
#2076 [14:59] <J_Ripper> yeah
#2077 [14:59] <J_Ripper> first thought: broken installation
#2078 [14:59] <mcowboyh> I'm having an issue with the launcher. I run the luancher, press the play button, the bar says "launching" but nothing happens.
#2079 [15:00] <lazypenguin> I cannot login to my account or any alt accounts on this ip. I let my friend log into my account and it let him so it is not an account issue.
#2080 [15:00] <J_Ripper> mcowboyh publish a copy of the louncher log here: http://pastebin.com/
#2081 [15:00] <GreyVulpine> lazypenguin - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2082 [15:00] <J_Ripper> lazypenguin do the same thing
#2083 [15:00] <urielsalis> ??> lazypenguin login/throttle
#2084 [15:00] <Absol> lazypenguin: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2085 [15:00] <Absol> lazypenguin: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2086 [15:01] <lazypenguin> OKay I wasnt locked out.
#2087 [15:01] <GreyVulpine> The behavior you state indicates that
#2088 [15:01] <lazypenguin> No? I logged in once to my account and it immediately kicked me out of all of my saved accounts.
#2089 [15:02] <J_Ripper> "all your saved accounts" ?
#2090 [15:02] <urielsalis> J_Ripper, We prefer to use paste.ubuntu.com as its has less ads
#2091 [15:02] <lazypenguin> I have my account, my friends alt and another account that was saved to the launcher so I didn't have to keep logging in
#2092 [15:03] <J_Ripper> urielsalis: acknowledged
#2093 [15:03] <GreyVulpine> Definitely sounds like a classic lockout done by Mojang's accounts system.
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#2096 [15:06] <mcowboyh> total layman in pc terms here. sorry. I copied the launch log into the windo on the site you suggested J_Ripper, then hit Create New Paste. now what?
#2097 [15:06] <GreyVulpine> J_Ripper - When you tried those other launchers, did you clear out the .minecraft folder before, or did you simply try to run minecraft with the new launcher?
#2098 [15:06] <lazypenguin> Then why cant I log back into any of the other accounts if its a lockout?
#2099 [15:06] * LegitLies [LegitLies@notlogged] has quit. (Client Quit)
#2100 [15:06] <J_Ripper> mcowboyh post the link
#2101 [15:06] <GreyVulpine> lazypenguin - Lockouts are IP-based
#2102 [15:06] * nuriaprg [nuriaprg@notlogged] has quit. (Client Quit)
#2103 [15:06] <mcowboyh> http://pastebin.com/NS5LNq0U
#2104 [15:07] * sophie505 [sophie505@notlogged] has quit. (Ping timeout: 195 seconds)
#2105 [15:07] <J_Ripper> GreyVulpine cleaned .minecraft before trying the different launchers
#2106 [15:08] <lazypenguin> Does this mean that someone else has been trying to get on my account? It was working this morning but as soon as I loaded it back up it kicked me out and told me my login credentials are wrong
#2107 [15:08] * LordStalin [LordStalin@notlogged] has joined #minecrafthelp
#2108 [15:08] * pamela [pamela@notlogged] has joined #minecrafthelp
#2109 [15:08] <GreyVulpine> lazypenguin - Nope
#2110 [15:09] <J_Ripper> trololo
#2111 [15:09] <LordStalin> Hey, I am on windows 10 and whenever I try to launch minecraft in release 1.8 or 1.8.9 it will not go past "launching" on my launcher. What should I do?
#2112 [15:09] * pamela [pamela@notlogged] has quit. (Client Quit)
#2113 [15:09] <J_Ripper> GreyVulpine did you check mcowboyh's log? :D
#2114 [15:09] <GreyVulpine> J_Ripper - Yup, same error
#2115 [15:09] <J_Ripper> seems to be a fucked up installer or something :D
#2116 [15:09] <Absol> J_Ripper: Please keep it civil
#2117 [15:09] <lazypenguin> Then what is going on? I didn't log in more than once in order to get locked out
#2118 [15:09] <LordStalin> Should I reinstall the launcher?
#2119 [15:09] <GreyVulpine> lazypenguin - Just that, for some reason, mojang's login server locked your IP out because it either thinks that somebody in your house is attempting to log in incorrectly too many times, or that somebody's trying to brute force an account on your computer.
#2120 [15:10] * endurain [endurain@notlogged] has joined #minecrafthelp
#2121 [15:10] <GreyVulpine> J_Ripper - Veeery strange.
#2122 [15:10] <lazypenguin> So nothing I can do?
#2123 [15:10] <GreyVulpine> J_Ripper - Could you clean out .minecraft, give me a fresh log of minecraft trying to download files.
#2124 [15:10] <GreyVulpine> lazypenguin - Nothing you can do, but wait an hour, then try again.
#2125 [15:10] <J_Ripper> sure
#2126 [15:11] <LordStalin> anyone?
#2127 [15:11] <lazypenguin> ok thanks
#2128 [15:11] <mcowboyh> what's wrong in my case?
#2129 [15:11] <J_Ripper> GreyVulpine prefered launcher?
#2130 [15:11] * LordStalin [LordStalin@notlogged] has quit. (Client Quit)
#2131 [15:11] <GreyVulpine> J_Ripper - Any of them will do, but try the alternative launcher to start
#2132 [15:11] <J_Ripper> kk
#2133 [15:12] <GreyVulpine> mcowboyh - Launch minecraft. Go to "Edit Profile", then "Open Game Dir". Delete everything but the saves folder. Then try minecraft again. Give me a launcher log if it fails again
#2134 [15:13] <endurain> Hello. Cant get minecraft to launch. updated java, deleted minecraft and reinstalled. Tried using firefox and chrome for Dls.
#2135 [15:13] * LordStalin [LordStalin@notlogged] has joined #minecrafthelp
#2136 [15:13] * LordStalin [LordStalin@notlogged] has quit. (Client Quit)
#2137 [15:13] <GreyVulpine> mcowboyh - I've just been informed that the newest launcher is bugged. After deleting the files in .minecraft, tell me
#2138 [15:13] <GreyVulpine> mcowboyh - I'm going to have you do the same thing as J_Ripper
#2139 [15:14] <mcowboyh> ok, deleted everything in the .minecraft folder
#2140 [15:14] <GreyVulpine> mcowboyh - Alright
#2141 [15:15] <GreyVulpine> mcowboyh - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2142 [15:15] * dory [dory@notlogged] has joined #minecrafthelp
#2143 [15:15] * davidk27 [davidk27@notlogged] has joined #minecrafthelp
#2144 [15:13] <dory> hi i had asked for help earlier today and i followed as i was told but it still isnt working, i click play and it just sits on launching
#2145 [15:13] * techno156 [techno156@notlogged] has joined #minecrafthelp
#2146 [15:13] <GreyVulpine> ??> dory launcher/log
#2147 [15:13] <Absol> dory: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2148 [15:13] <Absol> dory: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2149 [15:14] * tbat [tbat@notlogged] has joined #minecrafthelp
#2150 [15:14] <davidk27> Hi l just got the game for my son, l followed the instruction and l did the new registration for him under his email adress, but it doesnt work...
#2151 [15:15] <GreyVulpine> davidk27 - Define: "Doesn't work"
#2152 [15:15] * painfulagenda [painfulagenda@notlogged] has joined #minecrafthelp
#2153 [15:15] <dory> ok heres where it brought me too http://paste.ubuntu.com/15190955/
#2154 [15:16] <GreyVulpine> dory - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2155 [15:16] <J_Ripper> :D
#2156 [15:16] <J_Ripper> #1
#2157 [15:16] * Peanutsam [Peanutsam@notlogged] has joined #minecrafthelp
#2158 [15:16] <painfulagenda> cant get minecraft to load stuck on loading
#2159 [15:16] <GreyVulpine> Yeah, launcher's bugged, so I'm told
#2160 [15:17] <Peanutsam> Grey How would you fix the launcher?
#2161 [15:17] <davidk27> well when l login in and press play it is just downloading....and dont start
#2162 [15:17] * GreyVulpine sighs
#2162 [15:17] <J_Ripper> :D
#2163 [15:17] <dory> having the same issue but mine sits on launchin
#2164 [15:17] <GreyVulpine> - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2165 [15:18] <painfulagenda> thats what mine is doing stuck on launching
#2166 [15:18] <endurain> same here
#2167 [15:18] <tbat> when trying to login in everything is gone last login info say's it was deleted from library
#2168 [15:18] * blockcore [blockcore@notlogged] has joined #minecrafthelp
#2169 [15:18] <GreyVulpine> For - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2170 [15:19] <GreyVulpine> Danged alias
#2171 [15:19] <GreyVulpine> For those experiencing issues with the launcher - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2172 [15:19] <endurain> Ive done that
#2173 [15:19] <tbat> I am running the game on a mac
#2174 [15:20] <J_Ripper> GreyVulpine http://paste.ubuntu.com/15190978/
#2175 [15:20] <GreyVulpine> tbat - Yeah, your issue is different
#2176 [15:21] <painfulagenda> alternative launcher worked for me thanks
#2177 [15:21] <blockcore> i have a (fully updated) minecraft LAN game set up and i want to start a modded LAN game with my friends (feed the beast or attack of the b team). However i'd like to use the same world. what can i do?
#2178 [15:22] <GreyVulpine> J_Ripper - It appears to me that you're still using the newest launcher, not the alternative launcher
#2179 [15:22] <blockcore> i'm unsure of opening a modded LAN game too
#2180 [15:22] <GreyVulpine> ??> blockcore mods
#2181 [15:22] <Absol> blockcore: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2182 [15:22] <Absol> blockcore: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2183 [15:23] * blockcore [blockcore@notlogged] has quit. (Client Quit)
#2184 [15:24] <davidk27> it didnt work....still just launching
#2185 [15:24] <GreyVulpine> davidk27 - Are you sure you're using the alternative launcher?
#2186 [15:25] <davidk27> l dont know...l am just woman with blond hair
#2187 [15:25] * Morten_Bruun [Morten_Bruun@notlogged] has joined #minecrafthelp
#2188 [15:25] <painfulagenda> david27 uninstall minecraft, download java and then install alternative launcher worked 4 me
#2189 [15:25] <davidk27> thankx l will try that
#2190 [15:25] <mcowboyh> that seemed to fix it GreyVulpine. thanks!!
#2191 [15:26] <Morten_Bruun> Hello, I have a problem where I can't log into Minecraft, either on their site, mojang.com or the launcher. I have the correct e-mail, and I've reset my password several times, but still can't log in. What do I do?
#2192 [15:26] <GreyVulpine> Morten_Bruun - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2193 [15:26] * GOLDENDUCK2 [GOLDENDUCK2@notlogged] has joined #minecrafthelp
#2194 [15:26] <Morten_Bruun> oh, alright
#2195 [15:26] <Morten_Bruun> Thanks!
#2196 [15:26] <GOLDENDUCK2> HELLO
#2197 [15:26] * jefferson [jefferson@notlogged] has quit. (Ping timeout: 195 seconds)
#2198 [15:27] * mcowboyh [mcowboyh@notlogged] has quit. (Quit: Web client closed)
#2199 [15:27] <GOLDENDUCK2> I CAN'T OPEN MINECRAFT? WHAT DO I DO?
#2200 [15:27] <J_Ripper> GreyVulpine alt launcher working. the guy I'm supporting simply installed same launcher all the time
#2201 [15:28] * Morten_Bruun [Morten_Bruun@notlogged] has quit. (Client Quit)
#2202 [15:28] <urielsalis> GOLDENDUCK2, what happens when you try?
#2203 [15:28] <GreyVulpine> J_Ripper - Yeah
#2204 [15:28] <GOLDENDUCK2> IT DOESN'T OPEN
#2205 [15:28] <urielsalis> GOLDENDUCK2, first, stop with the caps, second, you need to be more specific
#2206 [15:28] <J_Ripper> Uh, captain capslock and his shiftcrew
#2207 [15:28] * GreyVulpine sighs and nods
#2207 [15:29] <GOLDENDUCK2> First> be more kind ok?
#2208 [15:29] <dory> thank you the alternative way worked :)
#2209 [15:29] <J_Ripper> GreyVulpine, how do you manage to stand that?
#2210 [15:29] <frizl> my mc keeps getting stuck while launching. can you help?
#2211 [15:29] <GOLDENDUCK2> When I click on it it simply doesn't open......
#2212 [15:29] <urielsalis> gothroach|, no window at all?¡
#2213 [15:29] <urielsalis> ??> GOLDENDUCK2
#2214 [15:29] * dory [dory@notlogged] has quit. (Quit: Web client closed)
#2215 [15:29] * Jademalo [Jademalo@notlogged] has quit. (Quit: Leaving)
#2216 [15:29] * Ryan_ [Ryan_@notlogged] has joined #minecrafthelp
#2217 [15:29] * painfulagenda [painfulagenda@notlogged] has quit. (Quit: Web client closed)
#2218 [15:29] <GOLDENDUCK2> No window at all
#2219 [15:30] * Ryan_ [Ryan_@notlogged] has quit. (Client Quit)
#2220 [15:30] * RyanMKbab [RyanMKbab@notlogged] has joined #minecrafthelp
#2221 [15:30] <urielsalis> GOLDENDUCK2, one moment
#2222 [15:30] <GOLDENDUCK2> ok thanks urielsalis
#2223 [15:31] * endurain [endurain@notlogged] has quit. (Ping timeout: 195 seconds)
#2224 [15:31] <urielsalis> GOLDENDUCK2, Minecraft.app is in your desktop?
#2225 [15:31] <GOLDENDUCK2> let me check
#2226 [15:31] <GOLDENDUCK2> let me check
#2227 [15:32] * RyanMKbab [RyanMKbab@notlogged] has left #minecrafthelp
#2228 [15:32] * RyanMKbab [RyanMKbab@notlogged] has joined #minecrafthelp
#2229 [15:32] <RyanMKbab> hello
#2230 [15:32] <RyanMKbab> ERROR]: Exception whilst logging into profile com.mojang.authlib.exceptions.AuthenticationUnavailableException: Cannot contact authentication server at com.mojang.authlib.yggdrasil.YggdrasilAuthenticationService.makeRequest(YggdrasilAuthenticationService.java:71) ~[launcher.jar:1.6.51] at com.mojang.authlib.yggdrasil.YggdrasilUserAuthentication.logInWithToken(YggdrasilUserAuthentication.java:132) ~[launcher.jar:1.6.
#2231 [15:32] <RyanMKbab> I have that error
#2232 [15:32] <RyanMKbab> does anyone know how to fix it?
#2233 [15:32] <GOLDENDUCK2> no on my desktop
#2234 [15:32] <RyanMKbab> im online but it says im offline
#2235 [15:32] <RyanMKbab> and it wont connect to the minecraft servers
#2236 [15:32] <urielsalis> GOLDENDUCK2, where does Minecraft.app is?
#2237 [15:32] <RyanMKbab> this is the error once more ERROR]: Exception whilst logging into profile com.mojang.authlib.exceptions.AuthenticationUnavailableException: Cannot contact authentication server at com.mojang.authlib.yggdrasil.YggdrasilAuthenticationService.makeRequest(YggdrasilAuthenticationService.java:71) ~[launcher.jar:1.6.51] at com.mojang.authlib.yggdrasil.YggdrasilUserAuthentication.logInWithToken(YggdrasilUserAuthentication.j
#2238 [15:32] <urielsalis> ??> RyanMKbab paste
#2239 [15:32] <Absol> RyanMKbab: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2240 [15:33] <RyanMKbab> ERROR]: Exception whilst logging into profile com.mojang.authlib.exceptions.AuthenticationUnavailableException: Cannot contact authentication server at com.mojang.authlib.yggdrasil.YggdrasilAuthenticationService.makeRequest(YggdrasilAuthenticationService.java:71) ~[launcher.jar:1.6.51] at com.mojang.authlib.yggdrasil.YggdrasilUserAuthentication.logInWithToken(YggdrasilUserAuthentication.java:132) ~[launcher.jar:1.6.
#2241 [15:33] <RyanMKbab> ERROR]: Exception whilst logging into profile com.mojang.authlib.exceptions.AuthenticationUnavailableException: Cannot contact authentication server at com.mojang.authlib.yggdrasil.YggdrasilAuthenticationService.makeRequest(YggdrasilAuthenticationService.java:71) ~[launcher.jar:1.6.51] at com.mojang.authlib.yggdrasil.YggdrasilUserAuthentication.logInWithToken(YggdrasilUserAuthentication.java:132) ~[launcher.jar:1.6.
#2242 [15:33] * Lord_Ralex kicked RyanMKbab from #minecrafthelp (Reason: yanMKbab :RyanMKbab)
#2243 [15:33] * RyanMKbab [RyanMKbab@notlogged] has joined #minecrafthelp
#2244 [15:33] <RyanMKbab> lol what was that
#2245 [15:33] <GOLDENDUCK2> thats ok i will wait for support thank you urielsalis
#2246 [15:33] <RyanMKbab> but yes do you know how to fix it?
#2247 [15:33] <urielsalis> GOLDENDUCK2, where does Minecraft.app is?
#2248 [15:33] <RyanMKbab> urielsalis can you help me aswell :D
#2249 [15:33] <GreyVulpine> Multiple multi-line pasting in a row spams the channel, don't do that
#2250 [15:33] <GreyVulpine> Please use paste.ubuntu.com
#2251 [15:33] <urielsalis> ??> RyanMKbab paste
#2252 [15:33] <Absol> RyanMKbab: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2253 [15:34] * TWINKIE [TWINKIE@notlogged] has joined #minecrafthelp
#2254 [15:34] <RyanMKbab> its says Exception whilst logging into profile
#2255 [15:34] * frizl [frizl@notlogged] has quit. (Ping timeout: 195 seconds)
#2256 [15:34] <RyanMKbab> my minecraft says im playing offline when im online
#2257 [15:34] * TWINKIE [TWINKIE@notlogged] has quit. (Client Quit)
#2258 [15:35] <GreyVulpine> Instead of giving us parts of the error report, how about giving us the entire thing?
#2259 [15:35] <GreyVulpine> RyanKnack - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2260 [15:35] <RyanKnack> ok
#2261 [15:35] <urielsalis> GOLDENDUCK2, still here?
#2262 [15:35] * DUBSTER99 [DUBSTER99@notlogged] has joined #minecrafthelp
#2263 [15:35] <RyanMKbab> http://paste.ubuntu.com/15191072/
#2264 [15:35] <RyanMKbab> there
#2265 [15:36] <RyanMKbab> thats the error
#2266 [15:36] <GreyVulpine> RyanKnack - What security software do you run?
#2267 [15:36] <urielsalis> inb4 avast
#2268 [15:36] <GreyVulpine> RyanKnack - Kaspersky? Eset?
#2269 [15:36] <RyanMKbab> I use windows security
#2270 [15:36] <RyanKnack> Common sense 2016
#2271 [15:36] <GreyVulpine> RyanKnack - That can't be all you run.
#2272 [15:36] <urielsalis> ??> RyanKnack tools/hjt
#2273 [15:36] <Absol> RyanKnack: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2274 [15:36] <Absol> RyanKnack: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2275 [15:36] <RyanKnack> well, this didn't end well in my favor
#2276 [15:36] <RyanMKbab> wait there are too ryans lmao
#2277 [15:36] <RyanKnack> GreyVulpine, you are tab completing the wrong person
#2278 [15:36] <GreyVulpine> Yeah..
#2279 [15:36] <RyanMKbab> http://paste.ubuntu.com/15191072/ thats my error lol whoever was talking to me
#2280 [15:36] * GOLDENDUCK2 [GOLDENDUCK2@notlogged] has quit. (Ping timeout: 195 seconds)
#2281 [15:36] <GreyVulpine> I kinda noticed that
#2282 [15:37] <urielsalis> ??> RyanMKbab tools/hjt
#2283 [15:37] <Absol> RyanMKbab: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2284 [15:37] <Absol> RyanMKbab: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2285 [15:38] <RyanMKbab> absol I dont know if I want to run that lmao
#2286 [15:38] <GreyVulpine> Please do
#2287 [15:38] <urielsalis> And absol is a bot
#2288 [15:38] <RyanMKbab> oh ok lol
#2289 [15:38] <RyanMKbab> so just download it?
#2290 [15:39] <GreyVulpine> Download and run it
#2291 [15:39] * Peanutsam [Peanutsam@notlogged] has quit. (Quit: Web client closed)
#2292 [15:39] * RyanMKbab [RyanMKbab@notlogged] has quit. (Quit: Web client closed)
#2293 [15:39] * RyanMKbab [RyanMKbab@notlogged] has joined #minecrafthelp
#2294 [15:39] <RyanMKbab> its called hijack this
#2295 [15:39] <RyanMKbab> not sure how much I trust it lol
#2296 [15:39] <RyanKnack> lol
#2297 [15:39] * DUBSTER99 [DUBSTER99@notlogged] has quit. (Ping timeout: 195 seconds)
#2298 [15:39] * Trodsor [Trodsor@notlogged] has joined #minecrafthelp
#2299 [15:39] <RyanMKbab> considering its called hijack this
#2300 [15:39] <GreyVulpine> It's a highly valued troubleshooting tool, used in the toolbox of many an IT professional.
#2301 [15:39] <RyanMKbab> ok
#2302 [15:39] <RyanMKbab> are you a bot grey?
#2303 [15:39] <urielsalis> https://en.wikipedia.org/wiki/HijackThis
#2304 [15:40] <GreyVulpine> I passed my Turing test, you tell me.
#2305 [15:40] <RyanMKbab> ok its up what do I click on
#2306 [15:40] <GreyVulpine> ??> RyanKnack tools/hjt
#2307 [15:40] <Absol> RyanKnack: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2308 [15:40] * tyler [tyler@notlogged] has joined #minecrafthelp
#2309 [15:40] <Absol> RyanKnack: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2310 [15:40] <RyanKnack> >.>
#2311 [15:40] <urielsalis> GreyVulpine, wrong
#2312 [15:40] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#2313 [15:41] <GreyVulpine> Gah!
#2314 [15:41] <tyler> my minecraft isnt launching
#2315 [15:41] * tyler is now known as Guest84528
#2316 [15:41] <urielsalis> Guest84528, what happens when you try?
#2317 [15:41] <RyanMKbab> who hast the pastebin link
#2318 [15:41] <RyanMKbab> who hast the pastebin link?
#2319 [15:41] <RyanMKbab> I got the logs
#2320 [15:41] <Guest84528> it doesnt load.. nothing
#2321 [15:41] <RyanMKbab> grey you got that?
#2322 [15:41] <RyanKnack> it's ok GreyVulpine, I'm not one to get mad at unwarranted highlights. Happens more often than not :P
#2323 [15:41] <Trodsor> my minecraft won't launch i got it to load once and then it wont again
#2324 [15:41] <urielsalis> Guest84528, not even the window?
#2325 [15:42] <urielsalis> Trodsor, what happens when you try?
#2326 [15:42] <RyanMKbab> anyone have the link to the pastebin thing
#2327 [15:42] * GreyVulpine mutters to himself, "Too many Ryans.."
#2327 [15:42] <Guest84528> when i click launch it says downloading and than it doesnt launch
#2328 [15:42] * RyanKnack is now known as notryan
#2329 [15:42] <Trodsor> when i try to launch itll just stay saying its launching and will do it on laptop too
#2330 [15:42] <RyanMKbab> http://paste.ubuntu.com/15191127/
#2331 [15:42] <RyanMKbab> http://paste.ubuntu.com/15191127/
#2332 [15:42] <urielsalis> ??> Guest84528 launcher/log
#2333 [15:43] <Absol> Guest84528: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2334 [15:43] <Absol> Guest84528: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2335 [15:43] * Royalistiq [Royalistiq@notlogged] has joined #minecrafthelp
#2336 [15:43] <notryan> better?
#2337 [15:43] <notryan> :P
#2338 [15:43] * Krystal246 [Krystal246@notlogged] has joined #minecrafthelp
#2339 [15:43] <Guest84528> i went to a support thing and did some stuff about my graphics or something..
#2340 [15:43] <Royalistiq> Hey
#2341 [15:43] <RyanMKbab> http://paste.ubuntu.com/15191127/ thats my logs
#2342 [15:43] <Guest84528> i can log in its when i click play it doesnt play it
#2343 [15:43] <urielsalis> hi Royalistiq
#2344 [15:43] <urielsalis> Guest84528, you have a dxdiag?
#2345 [15:43] <Royalistiq> I am having a question about my Minecraft
#2346 [15:43] * CrystalMare is now known as Crystal|AFK
#2347 [15:43] <urielsalis> Royalistiq, just ask
#2348 [15:43] <Guest84528> yeah
#2349 [15:43] <urielsalis> Guest84528, can you give me the link?
#2350 [15:43] <Krystal246> hello
#2351 [15:43] <urielsalis> hi Krystal246
#2352 [15:43] <Guest84528> i belive thats what i had to do
#2353 [15:43] <Guest84528> http://paste.ubuntu.com/15191088/
#2354 [15:44] <RyanMKbab> hello anyone here?
#2355 [15:44] <urielsalis> Guest84528, one moment
#2356 [15:44] * Panda__ [Panda__@notlogged] has joined #minecrafthelp
#2357 [15:44] <Guest84528> thanks
#2358 [15:44] <RyanMKbab> I got the hijacked thing to work
#2359 [15:44] <urielsalis> RyanMKbab, we asked you for a hjt report
#2360 [15:44] <RyanMKbab> http://paste.ubuntu.com/15191127/
#2361 [15:44] <Royalistiq> I just installed Minecraft on my brand new Game PC and I am trying to run it right now. But the loading screen wil stuck at ''Launching''. And it won't actually launch my minecraft..
#2362 [15:44] <RyanMKbab> thats it right there
#2363 [15:44] <Krystal246> we just purchased minecraft game..and it is tuck on lounching below and cant do anything else
#2364 [15:44] <Royalistiq> Having the same thing Krystal246
#2365 [15:44] <Guest84528> same as me royal
#2366 [15:44] <GreyVulpine> RyanMKbab - Are you aware you have something called "Qustodio" installed on your computer?
#2367 [15:44] <urielsalis> Royalistiq, do you see tabs?
#2368 [15:44] <RyanMKbab> no?
#2369 [15:44] <Trodsor> seems a lot of people minecraft isnt launchoing
#2370 [15:45] <Krystal246> no..whAT IS THAT?
#2371 [15:45] <GreyVulpine> RyanMKbab - Well, you do, and it's some sort of parental control/proxy software
#2372 [15:45] <urielsalis> Trodsor, 5
#2373 [15:45] <Royalistiq> My minecraft is't launching as well
#2374 [15:45] <RyanMKbab> is that why its stopping it?
#2375 [15:45] <urielsalis> <urielsalis> Royalistiq, do you see tabs?
#2376 [15:45] <GreyVulpine> RyanMKbab - I'll bet money on it
#2377 [15:45] <RyanMKbab> oh thanks SO MUCH LOL
#2378 [15:45] <Krystal246> WHICH TABS?
#2379 [15:45] <Royalistiq> What do you mean with do you see tabs?
#2380 [15:45] <RyanMKbab> so how would I take it down though
#2381 [15:45] <GreyVulpine> RyanMKbab - If you don't know what it does, and you're the administrator of the computer, uninstall it
#2382 [15:45] <Panda__> GreyVulpine, When I launched minecraft the last time I got a different crash report then I did this time.
#2383 [15:46] <RyanMKbab> my mom put it on there lol
#2384 [15:46] <GreyVulpine> Panda__ - Post it to paste.ubuntu.com and give us the URL
#2385 [15:46] <Panda__> Alright
#2386 [15:46] <RyanMKbab> well time to find out how to take down that shit
#2387 [15:46] <Absol> RyanMKbab: Please keep it civil
#2388 [15:46] <urielsalis> Guest84528, there are no drivers for your graphic card for Windows 10, downgrade to Windows 8.1, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2389 [15:46] <RyanMKbab> ok lol
#2390 [15:46] <Trodsor> ?
#2391 [15:46] <RyanMKbab> thanks so much Bso1 and Grey xD
#2392 [15:46] <RyanMKbab> bye now <3
#2393 [15:46] <Krystal246> what is tab?
#2394 [15:46] * RyanMKbab [RyanMKbab@notlogged] has quit. (Quit: Web client closed)
#2395 [15:46] <Royalistiq> [22:48:12 INFO]: Minecraft Launcher 1.6.57 (through bootstrap 100) started on windows... [22:48:12 INFO]: Current time is Feb 24, 2016 10:48:12 PM [22:48:12 INFO]: System.getProperty('os.name') == 'Windows 8' [22:48:12 INFO]: System.getProperty('os.version') == '6.2' [22:48:12 INFO]: System.getProperty('os.arch') == 'amd64' [22:48:12 INFO]: System.getProperty('java.version') == '1.8.0_25' [22:48:12 INFO]: System.getProperty('jav
#2396 [15:46] <urielsalis> Krystal246, only messages starting with your name are for you
#2397 [15:46] <urielsalis> Krystal246, what is your issue?
#2398 [15:46] <urielsalis> Royalistiq, in paste.ubuntu.com please
#2399 [15:47] <Panda__> GreyVulpine, http://paste.ubuntu.com/15191154/
#2400 [15:47] <GreyVulpine> Royalistiq - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2401 [15:47] <Krystal246> minecraft is stuck on launching
#2402 [15:47] <Guest84528> Thanks, i have a new macbook pro but i wanna play while i transfer the stuff from my other macbook to my new one, just thought id try to play on my old shitty laptop.. thanks
#2403 [15:47] <Absol> Guest84528: Please keep it civil
#2404 [15:47] <urielsalis> Panda__, can you also paste the contents of C:\Users\jackg\AppData\Roaming\.minecraft\hs_err_pid8472.log ?
#2405 [15:47] <GreyVulpine> Krystal246 - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2406 [15:48] <Panda__> urielsalis, Sure. Is there anything I need to worry about that is personal to my computer?
#2407 [15:48] <urielsalis> Panda__, I dont think so
#2408 [15:49] <Trodsor> mine has been stuck on launching for an hour now
#2409 [15:49] <Royalistiq> Oke I tried to download the minecraft.exe file but it still stuck at ''Launching''
#2410 [15:49] <Panda__> urielsalis, Can I pm you it?
#2411 [15:49] <GreyVulpine> Royalistiq - Make sure you're getting the .exe under the alternative heading
#2412 [15:49] <urielsalis> Panda__, if you are worried, sure. But only the link
#2413 [15:49] <Panda__> I Know
#2414 [15:49] <GreyVulpine> Trodsor - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2415 [15:49] <urielsalis> Panda__, /msg urielsalis text
#2416 [15:49] <Trodsor> ok
#2417 [15:49] * Guest84528 [Guest84528@notlogged] has quit. (Quit: Web client closed)
#2418 [15:50] <urielsalis> Panda__, one moment
#2419 [15:50] <Panda__> kk
#2420 [15:50] <Royalistiq> When I click on show all platforms the mac downloads appear. But I do not have a Mac
#2421 [15:50] <urielsalis> Royalistiq, search for Windows(alternate)
#2422 [15:50] <Panda__> Royalistiq, Look for one that ends with .exe
#2423 [15:51] <urielsalis> ??> Panda__ win/java/reinst
#2424 [15:51] <Absol> Panda__: You need to reinstall Java.
#2425 [15:51] <Absol> Panda__: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#2426 [15:51] <urielsalis> Panda__, also, try without optifine
#2427 [15:51] <Krystal246> ok i did that..should that fix my troble?
#2428 [15:51] <Royalistiq> Allright I tried the alternate one and it solved my problem
#2429 [15:51] <Royalistiq> Thanks very much guys!!
#2430 [15:51] * urielsalis tips hat
#2430 [15:51] <Panda__> urielsalis, I get a slightly different error in vanilla
#2431 [15:52] <Panda__> and okay absol
#2432 [15:52] <urielsalis> Panda__, can you copy it in paste.ubuntu.com?
#2433 [15:52] <Royalistiq> Really helped me out! :)
#2434 [15:52] <urielsalis> ??> Panda__ bot
#2435 [15:52] <Absol> Panda__: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2436 [15:52] * Royalistiq [Royalistiq@notlogged] has quit. (Quit: Web client closed)
#2437 [15:52] <Panda__> urielsalis, do I do wut absol said if hes a bot?
#2438 [15:52] <Panda__> xD
#2439 [15:52] <urielsalis> Panda__, and you modified the launcher arguments? The ram part
#2440 [15:52] <Panda__> I did
#2441 [15:52] <urielsalis> Panda__, yup, I sent it the commands
#2442 [15:52] <urielsalis> Panda__, can you remove your modifications?
#2443 [15:52] <Krystal246> so far nothing changed
#2444 [15:53] <Trodsor> its still stuck at launching
#2445 [15:53] <Panda__> urielsalis, I tried. I get the exact error
#2446 [15:53] <urielsalis> Panda__, but its better to debug in vanilla, and we dont support mods
#2447 [15:53] <urielsalis> -m JakePandaPvP_
#2448 [15:54] <Krystal246> GreyVulpine nothing changed
#2449 [15:55] <Panda__> urielsalis, to uninstall java should I go to control panel or settings? I run windows 10
#2450 [15:55] <urielsalis> Krystal246, with the alternate launcher?
#2451 [15:55] <urielsalis> Panda__, The settings link open the control panel, you can use any
#2452 [15:55] <Krystal246> i downloaded http://www.minecraft.net/download
#2453 [15:56] <Krystal246> runed it
#2454 [15:56] <Panda__> also is the download for java the 64-bit one u gave me?
#2455 [15:56] <GreyVulpine> Krystal246 - Use: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#2456 [15:56] <urielsalis> Panda__, you can find all of them there
#2457 [15:57] <Panda__> sorry I haven't done this in a while :P
#2458 [15:57] <Panda__> do i get the offline?
#2459 [15:57] <Panda__> version
#2460 [15:57] <urielsalis> Panda__, they are the same
#2461 [15:57] <Panda__> k :P
#2462 [15:58] <Panda__> Thanks I'll try this
#2463 [15:58] <Krystal246> thank you, its working now
#2464 [15:58] * xavier666 [xavier666@notlogged] has joined #minecrafthelp
#2465 [15:59] * iceman11a [iceman11a@notlogged] has quit. (Quit: Leaving)
#2466 [15:59] <xavier666> algien q me ayudo con un problema de minecraft
#2467 [15:59] <urielsalis> xavier666, cual es el problema?
#2468 [16:00] <urielsalis> y
#2469 [16:00] * Krystal246 [Krystal246@notlogged] has quit. (Quit: Web client closed)
#2470 [16:00] <xavier666> al tratar de abir me sale un cuadro q dice fix problem
#2471 [16:00] <urielsalis> xavier666, tenes un dxdiag?
#2472 [16:01] <xavier666> si ya trate de instalar controladores y no se pueden instalar
#2473 [16:01] <Panda__> btw urielsalis I had to reinstall minecraft today so was I sposed to get the msi so it made a desktop shortcut?
#2474 [16:02] <urielsalis> xavier666, me podes dar el link?
#2475 [16:02] <xavier666> http://paste.ubuntu.com/15191240/
#2476 [16:02] <xavier666> ahi esta ayuda porfa
#2477 [16:02] <urielsalis> Panda__, the new .msi that was released today looks like it has some problems, try with the alternate
#2478 [16:02] <urielsalis> xavier666, un momento
#2479 [16:02] * Krystal246 [Krystal246@notlogged] has joined #minecrafthelp
#2480 [16:02] <Panda__> but the exe doesn't give the desktop shortcut
#2481 [16:03] * Royalistiq [Royalistiq@notlogged] has joined #minecrafthelp
#2482 [16:03] <urielsalis> Panda__, the .exe is the thing you run, its sort of portable
#2483 [16:03] <Royalistiq> Hi its me again, I am having a new problem now
#2484 [16:03] * EduardLazer [EduardLazer@notlogged] has joined #minecrafthelp
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#2487 [16:03] <urielsalis> xavier666, no hay drivers para tu tarjeta grafica para Windows 10, vas a tener que volver a Windows 7 o 8.1 o comprar una nueva
#2488 [16:03] <urielsalis> Royalistiq, just ask
#2489 [16:03] <Panda__> urielsalis, everytime I want to launch minecraft I have to run the .exe
#2490 [16:03] <urielsalis> Panda__, exactly
#2491 [16:03] <Royalistiq> When I am logged in to minecraft and try to go in to a lobby of skywars it says the following message: java.net.connectionexception
#2492 [16:04] <urielsalis> Royalistiq, what antivirus software you have?
#2493 [16:04] <Royalistiq> So I can't play a game because of that message
#2494 [16:04] <Panda__> urielsalis, I don't want that. Is there a way to make it so I can just open it.
#2495 [16:04] <Panda__> It used to be able to.
#2496 [16:04] <Krystal246> i had a problem with launching and you send me a different link and that worked, then I exited it and wanted to start again on original dawnload an dit wouldnt start again
#2497 [16:04] <xavier666> gracias urielsalis tendre q instalar windows 7 de nuevo
#2498 [16:04] <urielsalis> Panda__, when you double click the shortcut in your desktop, you are launching the same .exe...
#2499 [16:05] <urielsalis> xavier666, si entendes ingles te puedo dar una guia para hacerlo sin perder datos
#2500 [16:05] * Alonzi [Alonzi@notlogged] has quit. (Client Quit)
#2501 [16:05] <Royalistiq> Nothing yet, I just bought this PC
#2502 [16:05] <urielsalis> ??> xavier666 win/downgrade
#2503 [16:05] * Alonzi [Alonzi@notlogged] has joined #minecrafthelp
#2504 [16:05] <Absol> xavier666: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2505 [16:05] <urielsalis> ??> Royalistiq tools/hjt
#2506 [16:05] <Absol> Royalistiq: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2507 [16:05] <Absol> Royalistiq: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2508 [16:05] * urielsalis suspects Norton or Mcafee
#2508 [16:05] <xavier666> no gracias eso puedo hacerlo bien quisiera hacer una pregunta sobre mods de minecraft
#2509 [16:05] <Panda__> I guess I'll just put the .exe on my desktop
#2510 [16:05] * Panda__
#2510 [16:06] <urielsalis> xavier666, pregunta el los foros, no damos soporte a mods
#2511 [16:06] <urielsalis> Panda__, yup, exact same thing
#2512 [16:06] <xavier666> gracias
#2513 [16:06] <urielsalis> Panda__, or just create a shortcut yourself
#2514 [16:06] * luke_ [luke_@notlogged] has joined #minecrafthelp
#2515 [16:06] * rettio [rettio@notlogged] has joined #minecrafthelp
#2516 [16:06] <Royalistiq> So what exactly do I have to do?
#2517 [16:06] <urielsalis> Royalistiq, follow the instructions absol gave you
#2518 [16:06] <Royalistiq> Oke
#2519 [16:06] <Panda__> urielsalis, minecraft didn't seem to crash. thanks for your help.
#2520 [16:07] * urielsalis tips hat
#2520 [16:07] <Alonzi> Hey. I am having trouble with my minecraft acocunt. I have my email, and I can do the reset password link. I get the email, but then when I try to log in it says invalid password. I have tried copy paste, but even that doesn't work. I have looked around and can't seem to find a fix. Help anyone?
#2521 [16:07] <Absol> Alonzi: Please keep it civil
#2522 [16:07] <urielsalis> ??> Alonzi login/throttle
#2523 [16:07] <Absol> Alonzi: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2524 [16:07] <Absol> Alonzi: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2525 [16:07] <Krystal246> <urielsalis> can you please resend that alternative link?
#2526 [16:07] * hateforeveryguk [hateforeveryguk@notlogged] has joined #minecrafthelp
#2527 [16:07] <hateforeveryguk> Uh
#2528 [16:07] * Maddenbeast1018 [Maddenbeast1018@notlogged] has joined #minecrafthelp
#2529 [16:07] <hateforeveryguk> Is there anyone with Majong here?
#2530 [16:07] <urielsalis> ??> Krystal246 win/download/alternate
#2531 [16:08] <Alonzi> wait how was i not being civil?
#2532 [16:08] <luke_> mi minecraft wont word it just comes up with fix proplem
#2533 [16:08] * hateforeveryguk [hateforeveryguk@notlogged] has quit. (Client Quit)
#2534 [16:08] <urielsalis> Alonzi, not sure, its a bot after all :P
#2535 [16:08] <Alonzi> ok
#2536 [16:08] <rettio> Hey guys, I need some help, minecraft won't start, the launcher starts a.so, but when i press play it says "Launching" but nothing happens
#2537 [16:08] <Alonzi> XD
#2538 [16:08] <urielsalis> ??> Krystal246 dl/win/alternate
#2539 [16:08] <Absol> Krystal246: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2540 [16:08] <Alonzi> what do you mean login/throttle?
#2541 [16:08] * luke_ [luke_@notlogged] has quit. (Client Quit)
#2542 [16:08] <Royalistiq> 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 23:09:37, on 24-2-2016 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.10586.0020) Boot mode: Normal Running processes: C:
#2543 [16:08] <urielsalis> rettio, try with the alternate launcher
#2544 [16:09] <urielsalis> ??> rettio dl/win/alternate
#2545 [16:09] <Absol> rettio: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2546 [16:09] <urielsalis> Royalistiq, in paste.ubuntu.com
#2547 [16:09] <Maddenbeast1018> Does anyone know what to do if your minecraft won't start after the last update it asked for my email I put it in and it doesn't work
#2548 [16:09] <Krystal246> waht is it?
#2549 [16:09] <Alonzi> BTW, I am also on ubuntu
#2550 [16:09] <urielsalis> Maddenbeast1018, what happens when you try?
#2551 [16:09] <Alonzi> so if that makes any difference to my problem
#2552 [16:09] <urielsalis> Alonzi, doesnt matter, its per connection
#2553 [16:09] <urielsalis> ??> rettio scold/pm
#2554 [16:09] <Absol> rettio: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#2555 [16:10] <Maddenbeast1018> It asked for my email and I put it in right and it declines it
#2556 [16:10] <urielsalis> <@Absol> rettio: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2557 [16:10] <Alonzi> It isn't as straight forward as just an account lock.
#2558 [16:10] <urielsalis> Alonzi, its not a accoutn lock, its a connection lock
#2559 [16:10] <rettio> kk thanks
#2560 [16:11] <Alonzi> ip lock?
#2561 [16:11] <urielsalis> Alonzi, yes
#2562 [16:11] * Critical [Critical@notlogged] has joined #minecrafthelp
#2563 [16:11] <Alonzi> If i change my password tho
#2564 [16:11] <Royalistiq> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 23:09:37, on 24-2-2016 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v11.0 (11.00.10586.0020) Boot mode: Normal Running processes: C:\Users\Roy\AppData\Local\Microsoft\OneDrive\OneDrive.exe C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe C:\Program Files (x86)\Logitech\LWS\Webcam Software\CameraHelperShell.exe C:\Program Files\WindowsApps
#2565 [16:11] <Alonzi> it will let me log into the laucher once
#2566 [16:11] <Alonzi> then wont work again
#2567 [16:11] * choufleur235 [choufleur235@notlogged] has joined #minecrafthelp
#2568 [16:11] <Alonzi> but it will only let me log into the launcher
#2569 [16:11] <rettio> It worked Cheers!
#2570 [16:12] <Alonzi> gg
#2571 [16:12] * rettio [rettio@notlogged] has quit. (Quit: Web client closed)
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#2573 [16:12] <Krystal246> i dont understand what do you mean by dl/win/alternate
#2574 [16:12] * Critical [Critical@notlogged] has quit. (Client Quit)
#2575 [16:12] <Alonzi> uriel?
#2576 [16:13] <Alonzi> you still there?
#2577 [16:13] <urielsalis> Krystal246, follow what absol said under there
#2578 [16:13] <urielsalis> Alonzi, you described a textbook case of throttling
#2579 [16:13] <Alonzi> How do I fix it?
#2580 [16:13] * Trodsor [Trodsor@notlogged] has quit. (Quit: Web client closed)
#2581 [16:13] * Maddenbeast1018 [Maddenbeast1018@notlogged] has quit. (Ping timeout: 195 seconds)
#2582 [16:13] <urielsalis> Alonzi, wait 3 hours, dont try to login at all or it resets, reset your password, login
#2583 [16:14] <pinklion11> Hi - I recently bought minecraft 1.8.9 for my daughter as she wants to use "mods" but cannot get it to launch in Windows 10. Am I correct in thinking this version doesn't run in windows 10?
#2584 [16:14] <Royalistiq> http://paste.ubuntu.com/15191358/
#2585 [16:14] <Royalistiq> This is the one
#2586 [16:14] <choufleur235> Hi, I started playing minecraft and tonight it doesn't launch anymore and it says unable to update the minecraft native launcher. sorry it is a common problem but I just can't solve it
#2587 [16:14] <Krystal246> im not a pro in it, i dont understand what do you mean
#2588 [16:14] * caramelo26 [caramelo26@notlogged] has joined #minecrafthelp
#2589 [16:14] <urielsalis> Royalistiq, one moment
#2590 [16:14] <Royalistiq> Alright!
#2591 [16:14] <urielsalis> Krystal246, you read what absol said
#2592 [16:14] <Panda__> pinklion11, Minecraft 1.88.9 does run on windows 10 .
#2593 [16:15] <urielsalis> choufleur235, try with the alternate launcher
#2594 [16:15] <Panda__> 1.8.9*
#2595 [16:15] * caramelo26 [caramelo26@notlogged] has quit. (Client Quit)
#2596 [16:15] <Alonzi> That doesn't fix it though. I have left it for like a day and it hasn't been fixed. I don't know what to do. Me and my friend both are experiencing this though, even though we are on different IP connections.
#2597 [16:15] <Panda__> pinklion11, Does any 'error' pop up?
#2598 [16:15] * marmar [marmar@notlogged] has joined #minecrafthelp
#2599 [16:15] <urielsalis> Alonzi, huh, thats weird. Do you get a email from mojang when you reset your password?
#2600 [16:12] <Alonzi> Yes
#2601 [16:12] <Alonzi> and It lets me change the password
#2602 [16:12] <choufleur235> I tried the other launcher I could find on minecraft.net but I think I just don't get how to use them
#2603 [16:12] <Alonzi> but not log in
#2604 [16:12] <Alonzi> O.o
#2605 [16:13] <pinklion11> Hi Panda - thanks for that - however it just sits at "launching and never launches
#2606 [16:13] <urielsalis> ??> choufleur235 dl/win/alternate
#2607 [16:13] <Absol> choufleur235: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2608 [16:13] <urielsalis> Alonzi, ah, then you are both are throttled
#2609 [16:13] * coolocean708 [coolocean708@notlogged] has joined #minecrafthelp
#2610 [16:13] <urielsalis> pinklion11, try with the alternate launcher
#2611 [16:13] <Panda__> pinklion11, Did you install the .exe minecraft?
#2612 [16:13] <Alonzi> could you explain what that means?
#2613 [16:13] <urielsalis> ??> pinklion11 dl/win/alternate
#2614 [16:13] <Absol> pinklion11: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2615 [16:14] <Alonzi> im not very fluent in geek :D
#2616 [16:14] <pinklion11> Hi Panda - no -should I ?
#2617 [16:14] <marmar> how do you update your graphics driver
#2618 [16:14] <Panda__> pinklion11, yes.
#2619 [16:14] <urielsalis> Alonzi, Mojang responds with invalid credentials to any login you give, either incorrect or correct. Its to prevent bruteforcing by bots
#2620 [16:14] <Panda__> pinklion11, do wut absol said :P
#2621 [16:14] <urielsalis> marmar, give us your dxdiag link
#2622 [16:15] <Alonzi> ok so how do i fix it?
#2623 [16:15] <pinklion11> Hi Panda - that's great - I'll try that now- thankyou
#2624 [16:15] <urielsalis> Alonzi, you have to wait
#2625 [16:15] <urielsalis> Royalistiq, what was your issue?
#2626 [16:15] <Alonzi> If I change Ip should that do anything?
#2627 [16:15] * marmar [marmar@notlogged] has quit. (Client Quit)
#2628 [16:16] <Alonzi> because it doesnt.
#2629 [16:16] * odie [odie@notlogged] has joined #minecrafthelp
#2630 [16:16] <Krystal246> i did that before already..nothing changed
#2631 [16:16] <Royalistiq> I can't play a minigame because as soon as I try to join a lobby, I will get this message: ''java.net.connectionexception''.
#2632 [16:16] <urielsalis> Alonzi, should. Thats even weirder then, I suggest you email Mojang
#2633 [16:16] <urielsalis> Royalistiq, does that happen on mctest.ae97.net?
#2634 [16:17] * ScrappyCoco [ScrappyCoco@notlogged] has joined #minecrafthelp
#2635 [16:17] <urielsalis> ??> Alonzi mojang/email
#2636 [16:17] <Absol> Alonzi: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2637 [16:17] <Absol> Alonzi: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2638 [16:17] <urielsalis> .m
#2639 [16:17] <Royalistiq> No it happens on play.cubecraft.net
#2640 [16:17] <Alonzi> thanks
#2641 [16:17] <choufleur235> Yeah I did that but it says it doesn't need java but it's asking it anyway and it wants JRE 1.6.0 but I can't go down now that I have java 8 or something
#2642 [16:17] <Alonzi> ill try it and be back if it doesnt work
#2643 [16:17] <urielsalis> Royalistiq, contact them if only happens in their server
#2644 [16:18] * pinklion11 [pinklion11@notlogged] has quit. (Quit: Web client closed)
#2645 [16:18] * Alonzi [Alonzi@notlogged] has quit. (Quit: Web client closed)
#2646 [16:18] <odie> when i launch the minecraft the launcher starts and then looks as if it starts to work but when you get to launching it gets stuck can someone help
#2647 [16:18] <Royalistiq> Alright so I should try another server as well?
#2648 [16:18] <urielsalis> Royalistiq, as I said, try in mctest.ae97.net
#2649 [16:18] <ScrappyCoco> My macbook air keeps crashing in minecraft and not on any other application. I have taken to the Apple store and the computer is fine so they advised that I contact you as it appears to be a third party issue
#2650 [16:19] <urielsalis> odie, try with the alternate launcher
#2651 [16:19] <ScrappyCoco> Can someone please help
#2652 [16:19] <urielsalis> ScrappyCoco, Zohan!
#2653 [16:19] <odie> what alternate launche
#2654 [16:19] <ScrappyCoco> Yes
#2655 [16:19] <ScrappyCoco> What is it?
#2656 [16:19] <urielsalis> ??> odie dl/win/alternate
#2657 [16:19] <Absol> odie: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2658 [16:20] <urielsalis> ScrappyCoco, one moment
#2659 [16:20] * RandomGgames [RandomGgames@notlogged] has joined #minecrafthelp
#2660 [16:20] <ScrappyCoco> ALRIGHT
#2661 [16:20] <ScrappyCoco> Sorry for the caps
#2662 [16:20] <urielsalis> ScrappyCoco, what OS you have?
#2663 [16:20] <RandomGgames> Hey, my server keeps crashing... Where should I put the crash report?
#2664 [16:20] <odie> ok thanks ill try that now
#2665 [16:20] <urielsalis> RandomGgames, paste.ubuntu.com and then give us the link
#2666 [16:21] * coolocean708 [coolocean708@notlogged] has joined #minecrafthelp
#2667 [16:21] <ScrappyCoco> OS X El Capitan Version 10.11.3
#2668 [16:21] * gaba [gaba@notlogged] has joined #minecrafthelp
#2669 [16:21] <choufleur235> I just can't launch any other launcher available on minecraft
#2670 [16:22] <Krystal246> <urielsalis> sorry, nothing is changing
#2671 [16:22] <RandomGgames> http://paste.ubuntu.com/15191424/
#2672 [16:22] <Royalistiq> Yes I tried and I can connect, but that's not the problem I can connect to play.cubecraft.net as well, but the problem is that I can't join a minigame lobby.
#2673 [16:22] <Royalistiq> As soon as I try that I will get this message: java.net.connectionexception
#2674 [16:22] <urielsalis> ScrappyCoco, grab the .app from minecraft.net and paste it in your desktop, tell me when you have done so
#2675 [16:22] <ScrappyCoco> Alright
#2676 [16:22] <urielsalis> Royalistiq, their server is broken, contact them
#2677 [16:22] * pinklion11 [pinklion11@notlogged] has joined #minecrafthelp
#2678 [16:22] <Royalistiq> Allright thanks
#2679 [16:23] * Royalistiq [Royalistiq@notlogged] has quit. (Quit: Web client closed)
#2680 [16:23] <gaba> hello the game launcher doesnt work it says ''couldn't unpack native'' in the log
#2681 [16:23] <odie> it says this
#2682 [16:23] <odie> [22:24:46] [main/INFO]: Setting user: odiethedog [22:24:46] [main/INFO]: (Session ID is token:3258eb3b962a43baaa5833f8f2368fda:815fa236497f4af4b48ec697dd0b580a) [22:24:47] [Client thread/INFO]: LWJGL Version: 2.9.1 [22:24:49] [Client thread/INFO]: Reloading ResourceManager: Default Starting up SoundSystem... Initializing LWJGL OpenAL (The LWJGL binding of OpenAL. For more information, see http://www.lwjgl.org) OpenAL initialized. [22:24:51] [Soun
#2683 [16:23] <urielsalis> odie, in paste.ubuntu.com please
#2684 [16:23] <urielsalis> gaba, try with the alternate launcher
#2685 [16:24] <urielsalis> ??> gaba dl/win/alternate
#2686 [16:24] <Absol> gaba: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2687 [16:24] <ScrappyCoco> I have pasted the minecraft launcher in my desktop
#2688 [16:24] <gaba> alright i'll try thanks
#2689 [16:24] <urielsalis> ScrappyCoco, now open the terminal there
#2690 [16:24] <ScrappyCoco> all right
#2691 [16:25] <odie> what sorry
#2692 [16:25] <odie> what sorry
#2693 [16:25] * coolocean708 [coolocean708@notlogged] has left #minecrafthelp
#2694 [16:25] * Kittyto is now known as Bell
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#2696 [16:25] <ScrappyCoco> It just quit
#2697 [16:25] <ScrappyCoco> By itself
#2698 [16:25] <ScrappyCoco> It crashed immediately
#2699 [16:26] <urielsalis> ScrappyCoco, try again, it should be in Applications/Utilities/Terminal.app
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#2701 [16:26] * Dezaltrio [Dezaltrio@notlogged] has joined #minecrafthelp
#2702 [16:26] <pinklion11> Panda - many thanks all working perfectly :)
#2703 [16:26] <Dezaltrio> hi all :D ive been trying to fix my minecraft and such (redownloading etc) but nothing works :(
#2704 [16:26] * gokuespectral [gokuespectral@notlogged] has joined #minecrafthelp
#2705 [16:26] <odie> what do i do sorry
#2706 [16:27] * pinklion11 [pinklion11@notlogged] has quit. (Client Quit)
#2707 [16:27] <urielsalis> Dezaltrio, what happens when you try?
#2708 [16:27] <urielsalis> ??> odie paste
#2709 [16:27] <Absol> odie: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2710 [16:27] * gokuespectral [gokuespectral@notlogged] has quit. (Client Quit)
#2711 [16:27] <Dezaltrio> it freezes in the launching page
#2712 [16:27] <Krystal246> do i have to do it every time when i reenter minecraft?
#2713 [16:27] <urielsalis> Dezaltrio, try with the alternate launcher
#2714 [16:27] <ScrappyCoco> Alright I have terminal open now
#2715 [16:27] <urielsalis> Krystal246, do what?
#2716 [16:27] <urielsalis> ScrappyCoco, run chmod +x /Users/MyStuff/Desktop/Minecraft/Minecraft.app/Contents/MacOS/JavaApplicationStub
#2717 [16:27] <urielsalis>  replacing Mystuff with your username
#2718 [16:28] <Krystal246> Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2719 [16:28] <Krystal246> which helps to strat game
#2720 [16:28] <Dezaltrio> ive tried with both
#2721 [16:28] <odie> paste what
#2722 [16:28] <urielsalis> Move the .exe to your desktop and you can launch it from there
#2723 [16:28] <urielsalis> odie, your crah
#2724 [16:28] <Dezaltrio> ive dun that aswell
#2725 [16:29] <Krystal246> how can i do that?
#2726 [16:29] <urielsalis> ??> Dezaltrio launcher/log
#2727 [16:29] <Absol> Dezaltrio: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2728 [16:29] <Absol> Dezaltrio: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2729 [16:29] <odie> [22:24:46] [main/INFO]: Setting user: odiethedog [22:24:46] [main/INFO]: (Session ID is token:3258eb3b962a43baaa5833f8f2368fda:815fa236497f4af4b48ec697dd0b580a) [22:24:47] [Client thread/INFO]: LWJGL Version: 2.9.1 [22:24:49] [Client thread/INFO]: Reloading ResourceManager: Default Starting up SoundSystem... Initializing LWJGL OpenAL (The LWJGL binding of OpenAL. For more information, see http://www.lwjgl.org) OpenAL initialized. [22:24:51] [Soun
#2730 [16:29] <urielsalis> odie, in paste.ubuntu.com
#2731 [16:29] <Dezaltrio> i was here erlier and the guy siad it might be cos they just updated minecraft and that i had to wait but thatt was like 8 hours ago :S
#2732 [16:29] <Dezaltrio> sure np
#2733 [16:29] <odie> http://paste.ubuntu.com/15191456/
#2734 [16:29] <urielsalis> ??> odie gpu/intel/ig4
#2735 [16:29] <Absol> odie: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#2736 [16:29] <Absol> odie: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#2737 [16:29] * choufleur235 [choufleur235@notlogged] has quit. (Quit: Web client closed)
#2738 [16:29] <Dezaltrio> http://paste.ubuntu.com/15191485/
#2739 [16:29] * choufleur235 [choufleur235@notlogged] has joined #minecrafthelp
#2740 [16:30] <urielsalis> Dezaltrio, looks like an issue with the twitch lib
#2741 [16:30] <Dezaltrio> wats that ? :S
#2742 [16:30] <urielsalis> Dezaltrio, one moment
#2743 [16:30] <choufleur235> Hi again, I've try every launcher on the website but none of them are working for me. any ideas ?
#2744 [16:31] * Panda__ [Panda__@notlogged] has quit. ()
#2745 [16:31] <odie> cause i have a beast pc just someone gave me a laptop and wanted to see :P
#2746 [16:31] <Dezaltrio> ok :D thanks :)
#2747 [16:31] <ScrappyCoco> How do I run Chmod?
#2748 [16:31] <urielsalis> Dezaltrio, use the alternate launcher
#2749 [16:31] <urielsalis> ScrappyCoco, in the terminal
#2750 [16:31] <Dezaltrio> i have it dose the same
#2751 [16:31] <ScrappyCoco> Any keys I need to use?
#2752 [16:32] <urielsalis> Dezaltrio, please run that and give me the log
#2753 [16:32] <urielsalis> ScrappyCoco, I told you the complete command :P
#2754 [16:32] <Dezaltrio> ok :)
#2755 [16:32] <ScrappyCoco> It's not working
#2756 [16:32] <urielsalis> ScrappyCoco, run chmod +x /Users/MyStuff/Desktop/Minecraft/Minecraft.app/Contents/MacOS/JavaApplicationStub replacei MyStuff  with your username
#2757 [16:32] <ScrappyCoco> Ohhhh
#2758 [16:32] <ScrappyCoco> I didn't replace with my username XD
#2759 [16:32] <urielsalis> ScrappyCoco, your mac username, not minecraft
#2760 [16:33] <ScrappyCoco> Alright
#2761 [16:33] * xCr0sS [xCr0sS@notlogged] has joined #minecrafthelp
#2762 [16:33] * J_Ripper [J_Ripper@notlogged] has quit. (Quit: Nettalk6 - www.ntalk.de)
#2763 [16:33] * Panda__ [Panda__@notlogged] has joined #minecrafthelp
#2764 [16:33] <urielsalis> Hi again Panda__
#2765 [16:33] * xCr0sS [xCr0sS@notlogged] has quit. (Client Quit)
#2766 [16:33] <Panda__> urielsalis, my minecraft crashed again
#2767 [16:34] <Panda__> urielsalis, a Little different error tho
#2768 [16:34] <Dezaltrio> i carnt find my alternitive launcher o.O
#2769 [16:34] * solicte [solicte@notlogged] has joined #minecrafthelp
#2770 [16:34] <urielsalis> Panda__, copy it to paste.ubuntu.com and give us the link
#2771 [16:34] <ScrappyCoco> Am I supposed to start at /users?
#2772 [16:34] <urielsalis> ??> Dezaltrio dl/win/alternate
#2773 [16:34] <Absol> Dezaltrio: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2774 [16:35] <urielsalis> ScrappyCoco, that command should run anywhere, so you can
#2775 [16:35] <Panda__> I know optifine is not supported but, It works for other people
#2776 [16:35] <urielsalis> Panda__, you will have to contact the mod author
#2777 [16:35] <Panda__> I did.
#2778 [16:35] <Panda__> It happens in vanilla
#2779 [16:35] * Rexxorian [Rexxorian@notlogged] has joined #minecrafthelp
#2780 [16:35] <solicte> i keep getting this error [[23:35:07 ERROR]: Couldn't unpack natives!] anyone suggestions? tried reinstalling w/o firewall and disableing my antivirus but it doesnt seem to help
#2781 [16:35] * fabera [fabera@notlogged] has joined #minecrafthelp
#2782 [16:35] <Panda__> and with it.
#2783 [16:35] <urielsalis> Panda__, give me a log without optifine then
#2784 [16:35] <ScrappyCoco> It's not working, but do I include the chmod & +x in it?
#2785 [16:36] <urielsalis> solicte, what antivirus you have?
#2786 [16:36] <urielsalis> ScrappyCoco, just copy paste the command I gave you and modifiy MyStuff to your username
#2787 [16:36] <urielsalis> ScrappyCoco, run chmod +x /Users/MyStuff/Desktop/Minecraft/Minecraft.app/Contents/MacOS/JavaApplicationStub replacei MyStuff  with your username
#2788 [16:36] <Panda__> http://paste.ubuntu.com/15191536/
#2789 [16:36] <fabera> uubhn9ygbgh
#2790 [16:36] <fabera> hhhhhhhhhhfgbn]
#2791 [16:36] <fabera> sdvmb
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#2793 [16:36] * fabera [fabera@notlogged] has quit. (Client Quit)
#2794 [16:36] <urielsalis> Panda__, copy the contents of C:\Users\jackg\AppData\Roaming\.minecraft\hs_err_pid2824.log to paste.ubuntu.com
#2795 [16:36] * kman012 [kman012@notlogged] has joined #minecrafthelp
#2796 [16:37] <Dezaltrio> http://paste.ubuntu.com/15191540/
#2797 [16:37] <RandomGgames> Soooo about my server crashing?
#2798 [16:37] <urielsalis> Dezaltrio, still not using the alternate one
#2799 [16:37] <urielsalis> RandomGgames, what is the issue?
#2800 [16:37] <ScrappyCoco> No such file
#2801 [16:37] <kman012> alright people i got a weird problem, I cannot login to my account anywhere, I have reset my password multiple times as well
#2802 [16:37] <solicte> norton @ urielsalis
#2803 [16:37] <Dezaltrio> have u got teamviewer cos i carnt honestly find it
#2804 [16:38] <RandomGgames> http://paste.ubuntu.com/15191424/ I pasted it a while ago. Might have missed it :P crashing when starting up my server
#2805 [16:38] <urielsalis> ??> solicte av/norton/uninstall
#2806 [16:38] <Absol> solicte: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#2807 [16:38] <urielsalis> RandomGgames, one moment
#2808 [16:38] * odie [odie@notlogged] has quit. (Ping timeout: 195 seconds)
#2809 [16:38] <RandomGgames> Thanks urielsalis
#2810 [16:38] <gaba> hello again it worked with the alternate launcher but now i cant join my friends game i get disconnected everytime i try to join with the direct connect
#2811 [16:38] <Rexxorian> Hello
#2812 [16:38] <urielsalis> RandomGgames, what antivirus you have?
#2813 [16:39] * TheRagePlayz [TheRagePlayz@notlogged] has joined #minecrafthelp
#2814 [16:39] <RandomGgames> I'm not hosting the server.
#2815 [16:39] <urielsalis> gaba, what is the message shown and the ip?
#2816 [16:39] <RandomGgames> I updated the version.
#2817 [16:39] <Rexxorian> How long does it normaly take till the Support will answer via Email?
#2818 [16:39] <urielsalis> RandomGgames, oh, so it might not be working on 1.9.3-pre3
#2819 [16:39] <urielsalis> Rexxorian, they are in a backlog currently
#2820 [16:39] <RandomGgames> Resetting the world worked fine, but... yeah might be the world save and a snapshot thing..
#2821 [16:39] * UtherxxPendragon [UtherxxPendragon@notlogged] has joined #minecrafthelp
#2822 [16:40] <RandomGgames> actually prob is...
#2823 [16:40] <TheRagePlayz> Hi, I'm rage, I just got a new laptop for X-mas and tried running MC, but it says my graphics aren't updated. I tried the auto update it, it didnt work. My pastebin is here -> http://paste.ubuntu.com/15191537/
#2824 [16:40] <urielsalis> TheRagePlayz, one moment
#2825 [16:40] * gravdave [gravdave@notlogged] has joined #minecrafthelp
#2826 [16:40] <Rexxorian> Im from Germany. With backlog you mean they have a lot of Stuff todo?
#2827 [16:40] <urielsalis> TheRagePlayz, there are no drivers for your graphic card for Windows 10, downgrade to Windows 8.1, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2828 [16:40] <ScrappyCoco> Nothing is working
#2829 [16:40] <choufleur235> anything I should try when the launchers don't work ?
#2830 [16:40] * gravdave [gravdave@notlogged] has quit. (Client Quit)
#2831 [16:40] <urielsalis> Rexxorian, They have a lot of emails due to Xmas
#2832 [16:40] <Dezaltrio> i have no alt launcher
#2833 [16:41] * Panda__ [Panda__@notlogged] has quit. (Quit: Web client closed)
#2834 [16:41] <urielsalis> ??> Dezaltrio dl/win/alternate
#2835 [16:41] <Absol> Dezaltrio: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2836 [16:41] <kman012> alright people i got a weird problem, I cannot login to my account anywhere, I have reset my password multiple times as well
#2837 [16:41] * Kelsey [Kelsey@notlogged] has joined #minecrafthelp
#2838 [16:41] <urielsalis> ??> kman012 login/throttle
#2839 [16:41] <Absol> kman012: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2840 [16:41] <Absol> kman012: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2841 [16:41] <ScrappyCoco> Good bye this isn't working but thank you for trying to help anyways, good bye
#2842 [16:41] <Dezaltrio> ive dun that i get an error poping up
#2843 [16:41] <gaba> it says failed to connect to server and the ip is 192.168.0.106
#2844 [16:41] * ScrappyCoco [ScrappyCoco@notlogged] has quit. (Quit: Web client closed)
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#2846 [16:41] * kman012 [kman012@notlogged] has quit. (Client Quit)
#2847 [16:41] * davidk27 [davidk27@notlogged] has quit. (Ping timeout: 195 seconds)
#2848 [16:41] <urielsalis> gaba, he has to give you his public IP, not his private one. And port forward
#2849 [16:42] <Rexxorian> I see. May i can describe my Problem here?
#2850 [16:42] <gaba> its not the ipv4 adresse?
#2851 [16:42] <urielsalis> Rexxorian, if its an accoutn issue, no. else yes
#2852 [16:42] * Kelsey [Kelsey@notlogged] has quit. (Client Quit)
#2853 [16:42] <UtherxxPendragon> my game gets to the loading screen and that's it .... doesn't load the rest so i can play the game...
#2854 [16:43] * solicte [solicte@notlogged] has quit. (Ping timeout: 195 seconds)
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#2857 [16:43] <urielsalis> gaba, that ipv4 address in the address of the pc in his local network. You need the one of his network. Its like I give you the room number in a hotel instead of the hotel address. Then he has to portforward, tell the hotel that if X comes, he needs to go to room Y
#2858 [16:43] <urielsalis> UtherxxPendragon, try with the alternate launcher
#2859 [16:43] <urielsalis> ??> UtherxxPendragon dl/win/alternate
#2860 [16:43] <Absol> UtherxxPendragon: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2861 [16:44] <Rexxorian> Okay. Thanks for your Time
#2862 [16:44] <WolfGirl0419> Umm.... There's a problem with the Minecraft snapshot, 1.9pre2. It's about the leads used on the animals. :(
#2863 [16:44] <urielsalis> WolfGirl0419, a new version was released
#2864 [16:44] <urielsalis> WolfGirl0419, probably is fixed
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#2868 [16:45] <RandomGgames> So what do ya say urielsalis... prob reset the world if the new world is fine, or know a possible fix for the world to run on the newer snapshot?
#2869 [16:45] <choufleur235> do I just need to wait to see if it's an update problem ?
#2870 [16:46] <WolfGirl0419> What's the newest snapshot currently?
#2871 [16:46] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#2872 [16:46] <RandomGgames> 1.9pre-3
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#2876 [16:47] <gaba> i still dont understand waht info i need to enter i can see his game in the list and i still get disconnected
#2877 [16:48] <gaba> i did put the port forward
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#2879 [16:48] <Dezaltrio> still have no alt launcher ive looked 4 times now .-
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#2882 [16:51] <Dezaltrio> can any one help ?@
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#2888 [16:54] <Dezaltrio> urielsalis u there>?
#2889 [16:54] <WolfGirl0419> I still have the same problem where I put a lead on any animal and they won't jump over blocks in order to follow you. This is frustrating me. >:(
#2890 [16:54] * HEEVES [HEEVES@notlogged] has joined #minecrafthelp
#2891 [16:54] <Dezaltrio> i carnt even play the game :(
#2892 [16:55] <WolfGirl0419> This happens on 1.9pre2 & 1.9pre3
#2893 [16:55] <WolfGirl0419> What do I do?
#2894 [16:55] <HEEVES> I cannot sign into my account anymore. It will let me reset my account password but no email arrives. I have tried this on a few accounts with different emails and still wont work.
#2895 [16:55] <HEEVES> Thank you for any help
#2896 [16:55] <Dezaltrio> my launcer is stuck saying launching but it never gets anywere its just crashed :S
#2897 [16:56] <Dezaltrio> i have no alt launcher for some rason and ive reinstalled the game like4 times now and its still the same
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#2899 [16:57] * fane650 [fane650@notlogged] has joined #minecrafthelp
#2900 [16:57] <HEEVES> Hello? Does any one have any idea what has happened to my accounts?
#2901 [16:58] * jon [jon@notlogged] has joined #minecrafthelp
#2902 [16:58] <jon> http://paste.ubuntu.com/15191674/
#2903 [16:58] <Dezaltrio> http://paste.ubuntu.com/15191690/
#2904 [16:58] <UtherxxPendragon> thank you for your help ( urielsalis ) but even that didn't work ....maybe i just need to fix my comp?...lol
#2905 [16:59] <Dezaltrio> i dont think theres any one there :(
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#2907 [17:00] <Dezaltrio> hello any one there?
#2908 [17:00] <Dezaltrio> we need help please :S
#2909 [17:00] <UtherxxPendragon> hi yeah they are here but busy sometimes
#2910 [17:00] <Dezaltrio> oh :) ill wait then :)
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#2913 [17:01] <Dezaltrio> wish htey had like teamviewr or sumit so they can see what i see :S
#2914 [17:01] <UtherxxPendragon> i have the same problem as you too
#2915 [17:02] <jon> i need help with my drivers
#2916 [17:02] <UtherxxPendragon> stuck in loading
#2917 [17:02] <Dezaltrio> i aim indeed
#2918 [17:02] <Dezaltrio> am*
#2919 [17:02] * TheRagePlayz [TheRagePlayz@notlogged] has quit. (Quit: Web client closed)
#2920 [17:03] <UtherxxPendragon> they said try alternate ...dl/win/alternate
#2921 [17:03] <UtherxxPendragon> i tryed didn't do anything..
#2922 [17:04] <Dezaltrio> i dont even have an alt launcher :S
#2923 [17:04] <Dezaltrio> or im doing somthing wrong
#2924 [17:04] * Zasx [Zasx@notlogged] has joined #minecrafthelp
#2925 [17:04] <Dezaltrio> i dunno what dl/win/alt thingy means :S
#2926 [17:04] <Zasx> hi
#2927 [17:04] <jon> hi i need help
#2928 [17:05] <jon> with
#2929 [17:05] <UtherxxPendragon> <Absol> UtherxxPendragon: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2930 [17:05] <Zasx> today mojang deleted my account premium of minecraft
#2931 [17:05] <jon> minecraft
#2932 [17:05] <UtherxxPendragon> this is what they said
#2933 [17:05] <UtherxxPendragon> so try it and see
#2934 [17:05] <Dezaltrio> i shall indeed :)
#2935 [17:05] <Dezaltrio> ty for the link ^_^
#2936 [17:06] <Zasx> today mojang deleted my account
#2937 [17:06] <UtherxxPendragon> np
#2938 [17:06] <UtherxxPendragon> gl
#2939 [17:06] <jon> perse what
#2940 [17:06] * pjar123 [pjar123@notlogged] has joined #minecrafthelp
#2941 [17:06] <HEEVES> zask I cant sign in eithor
#2942 [17:07] <Dezaltrio> nope dosent work xD
#2943 [17:07] <HEEVES> it lets me reset the pass but I never get an email
#2944 [17:07] <Zasx> i cant login in my account
#2945 [17:07] <Zasx> me too
#2946 [17:07] <Zasx> the email i never get the email
#2947 [17:07] * Dezaltrio [Dezaltrio@notlogged] has quit. (Quit: Web client closed)
#2948 [17:08] <Kazuya_Chocolat> I have the same problem
#2949 [17:08] <HEEVES> wow wtf is going on?
#2950 [17:08] <UtherxxPendragon> maybe they had a prob witht there server...
#2951 [17:08] <pjar123> i log in and after it says demo version help plz :(
#2952 [17:08] <Zasx> i want now a solution for this problem
#2953 [17:08] <HEEVES> me too
#2954 [17:08] <Zasx> i pay for the account
#2955 [17:08] * endotriumph [endotriumph@notlogged] has joined #minecrafthelp
#2956 [17:09] <pjar123> hi
#2957 [17:09] <endotriumph> hi
#2958 [17:09] <endotriumph> when i click broadcast
#2959 [17:09] * chiefkeef [chiefkeef@notlogged] has joined #minecrafthelp
#2960 [17:09] <pjar123> i need help whit my minecraft acc
#2961 [17:09] <chiefkeef> hey dudes
#2962 [17:09] <Zasx> and????
#2963 [17:09] <UtherxxPendragon> tech breaks down now and again but they fix it when they can i'm sure thats why they have things like this we are on...
#2964 [17:09] <endotriumph> it says i have to migrate to a mojang account to use broadcast but i already did
#2965 [17:09] <Zasx> i want my account go back
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#2969 [17:10] <Zasx> admin, mod ???
#2970 [17:10] <HEEVES> My account doesnt let me sign in. It lets me reset the password but I dont get them email.
#2971 [17:10] <Zasx> i want my account go back!!!!!!!!!!!
#2972 [17:10] <Zasx> me too
#2973 [17:11] <Zasx> my email is deleted
#2974 [17:11] * The_dev0 [The_dev0@notlogged] has joined #minecrafthelp
#2975 [17:11] * endotriumph [endotriumph@notlogged] has quit. (Client Quit)
#2976 [17:11] <Zasx> not work my account
#2977 [17:11] <jon> what do i do on minecraft.com
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#2980 [17:11] <HEEVES> My account doesnt let me sign in. It lets me reset the password but I dont get them email.
#2981 [17:11] <Kazuya_Chocolat> I have the same problem, please help
#2982 [17:11] <Zasx> help!!!!!!!!
#2983 [17:11] <UtherxxPendragon> Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead
#2984 [17:11] * Polr [Polr@notlogged] has joined #minecrafthelp
#2985 [17:12] <Polr> yo
#2986 [17:12] <Polr> anyone else having problems with mc signing in?
#2987 [17:12] <Zasx> yes
#2988 [17:12] <jon> what do i do on it
#2989 [17:12] <jon> on thw website
#2990 [17:12] <UtherxxPendragon> yes thats why i put up the link and what they told me to do
#2991 [17:12] <HEEVES> post again plxz
#2992 [17:12] <pjar123> i login and it says demo mode and i press why and i do the steps but when i migrate it says this is alredy done. and i dont know which one i did but can i se it somehow?
#2993 [17:12] <Zasx> iwant my account and change the skin on my account!!!!!!
#2994 [17:12] <Kazuya_Chocolat> yes
#2995 [17:13] <Zasx> admin!!
#2996 [17:13] <Zasx> mod!!
#2997 [17:13] <UtherxxPendragon> Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead there you go
#2998 [17:13] <Zasx> my account??
#2999 [17:13] <The_dev0> hi all
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#3001 [17:14] <Zasx> admin mod!!!! we want the accounts go back!!!!!!
#3002 [17:14] <HEEVES> Uther
#3003 [17:14] <The_dev0> i'm trying to set up vanilla minecraft on a fresh install of windows 10, and the launcher freezes at "launching"
#3004 [17:14] <HEEVES> Uther dl minecraft ot fix the sign in problem?
#3005 [17:14] <pjar123> i login and it says demo mode and i press why and i do the steps but when i migrate it says this is alredy done. and i dont know which one i did but can i se it somehow?
#3006 [17:14] <WolfGirl0419> Horses can't jump over blocks in order to follow player when attached to a lead. What do I do???
#3007 [17:14] <Zasx> scammers
#3008 [17:14] * UtherxxPendragon [UtherxxPendragon@notlogged] has quit. (Quit: Web client closed)
#3009 [17:15] <Zasx> come on my account!!!!
#3010 [17:12] <pjar123> UtherxxPendragon i login and it says demo mode and i press why and i do the steps but when i migrate it says this is alredy done. and i dont know which one i did but can i se it somehow?
#3011 [17:13] <HEEVES> My account doesnt let me sign in. It lets me reset the password but I dont get them email.
#3012 [17:13] * gaba [gaba@notlogged] has quit. (Ping timeout: 195 seconds)
#3013 [17:13] <Zasx> me too
#3014 [17:13] <Zasx> mojang come on my account!!!!
#3015 [17:13] <pjar123> i login and it says demo mode and i press why and i do the steps but when i migrate it says this is alredy done. and i dont know which one i did but can i se it somehow?
#3016 [17:13] <Zasx> admin!!!!!!!!!!!!!
#3017 [17:13] <Dysgalty> Has the email associated with the account changed?
#3018 [17:13] <Zasx> mod!!!!!!!!!!!
#3019 [17:14] <HEEVES> no
#3020 [17:14] <Zasx> the accounts
#3021 [17:14] <Dysgalty> If you are adamant, check your spam folder HEEVES.
#3022 [17:14] <HEEVES> I did
#3023 [17:14] <Kazuya_Chocolat> I can't loggin in my account, can anibody help me?
#3024 [17:15] <Zasx> my email is deleted
#3025 [17:15] <HEEVES> I have multiple accounts that this has happened on. :(
#3026 [17:15] * WolfGirl0419 [WolfGirl0419@notlogged] has quit. (Quit: Web client closed)
#3027 [17:15] <Zasx> and i created my account with the same email
#3028 [17:15] <pjar123> i login and it says demo mode and i press why and i do the steps but when i migrate it says this is alredy done. and i dont know which one i did but can i se it somehow?
#3029 [17:16] <Zasx> i created other account with the same email
#3030 [17:16] * Mr_Owl________ [Mr_Owl________@notlogged] has joined #minecrafthelp
#3031 [17:16] <pjar123> i login and it says demo mode and i press why and i do the steps but when i migrate it says this is alredy done. and i dont know which one i did but can i se it somehow?
#3032 [17:16] <Zasx> i want my account!!!!!
#3033 [17:16] <Kazuya_Chocolat> I can't login in my account, can anybody help me?
#3034 [17:16] <Dysgalty> Login servers may be down.
#3035 [17:16] * Bryntendo [Bryntendo@notlogged] has joined #minecrafthelp
#3036 [17:17] <pjar123> i login and it says demo mode and i press why and i do the steps but when i migrate it says this is alredy done. and i dont know which one i did but can i se it somehow?
#3037 [17:17] * JWHmincraft [JWHmincraft@notlogged] has joined #minecrafthelp
#3038 [17:18] <pjar123> i login and it says demo mode and i press why and i do the steps but when i migrate it says this is alredy done. and i dont know which one i did but can i se it somehow?
#3039 [17:18] * Mr_Owl________ [Mr_Owl________@notlogged] has quit. (Client Quit)
#3040 [17:18] <HEEVES> Dysgalty I have some really old accounts that work just fine
#3041 [17:18] <JWHmincraft> why does it say i cant login and it might be blocked i downloaded all my java updates too?
#3042 [17:18] <Zasx> i wnat my account please
#3043 [17:19] <Zasx> come on
#3044 [17:19] <Zasx> want*
#3045 [17:20] <JWHmincraft> why does it say i cant login and it might be blocked i downloaded all my java updates too?
#3046 [17:21] <Bryntendo> My Minecraft account seems to have had a password change (and I tried all the passwords I know). I don't think I changed the password, but in order for me to recover my account, I had to access my AOL account which has been closed for the billionth time. Is there any way I can have the password reset sent to another account, or are there other solutions I can try?
#3047 [17:21] <Kazuya_Chocolat> I can't login in my account, can anybody help me?
#3048 [17:22] * JWHmincraft [JWHmincraft@notlogged] has quit. (Client Quit)
#3049 [17:22] <Zasx> i want my account!! can't login in my account
#3050 [17:22] * golionz [golionz@notlogged] has joined #minecrafthelp
#3051 [17:23] <The_dev0> i'm trying to set up vanilla minecraft on a fresh install of windows 10, and the launcher freezes at "launching" - any ideas? thanks in advance
#3052 [17:23] <GreyVulpine> The_dev0 - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3053 [17:23] <jon> http://paste.ubuntu.com/15191674/
#3054 [17:24] <HEEVES> Hello, my account say incorrent password. It lets me reset the pass but I do not receive any emails. I have checked my spam folder. I have this same problem on other accounts with different emails. Please Help, thank you
#3055 [17:25] <GreyVulpine> jon - Download and install: http://www.nvidia.com/download/driverResults.aspx/94792/en-us
#3056 [17:25] <GreyVulpine> HEEVES - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#3057 [17:25] <The_dev0> thanks GreyVulpine i'll try that now
#3058 [17:25] <Zasx> my account is deleted
#3059 [17:25] <Zasx> or hacked
#3060 [17:25] <Kazuya_Chocolat> I can't login in my account, can anybody help me?
#3061 [17:25] <GreyVulpine> Zasx - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#3062 [17:25] <Zasx> i can't login in my account
#3063 [17:26] * jon [jon@notlogged] has quit. (Quit: Web client closed)
#3064 [17:26] <Zasx> because??? no is my problem is problem of MOJANG!!!
#3065 [17:26] <GreyVulpine> And we cannot help you here, sorry.
#3066 [17:26] <HEEVES> Thank you GreyVulpine
#3067 [17:26] <Zasx> I DONT HAVE THE TICKET
#3068 [17:26] * HEEVES [HEEVES@notlogged] has quit. (Quit: Web client closed)
#3069 [17:26] <GreyVulpine> Zasx - You can fill out a ticket using that form.
#3070 [17:26] <Zasx> i lost the ticket
#3071 [17:26] <Bryntendo> GreyVulpine, should I try sending in a ticket for my problem?
#3072 [17:26] <GreyVulpine> Bryntendo - Yes, please do. We can do nothing about account issues here, unfortunately.
#3073 [17:27] <Bryntendo> Thank you.
#3074 [17:27] <Zasx> i lost the ticket .(
#3075 [17:27] <Zasx> :(
#3076 [17:28] <GreyVulpine> The transaction ID?
#3077 [17:28] <GreyVulpine> Zasx - Please read: https://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
#3078 [17:29] <Zasx> yes
#3079 [17:29] <GreyVulpine> Zasx - It'll tell you who to contact to recover your transaction ID
#3080 [17:29] <Zasx> but i buy the account for other form
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#3083 [17:32] * peter212 [peter212@notlogged] has joined #minecrafthelp
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#3085 [17:32] * Kazuya_Chocolat [Kazuya_Chocolat@notlogged] has quit. (Quit: Web client closed)
#3086 [17:32] <The_dev0> kickass, GreyVulpine! That worked. Thanks!
#3087 [17:33] * pjar123 [pjar123@notlogged] has quit. (Quit: Web client closed)
#3088 [17:33] <GreyVulpine> Yeah, the current launchers have a known bug with them
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#3090 [17:35] * NIck [NIck@notlogged] has joined #minecrafthelp
#3091 [17:36] * NIck is now known as Guest69094
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#3093 [17:36] * Tom is now known as Guest39136
#3094 [17:36] <Guest69094> My minecraft crashes every time i open the program and press play and i already tryed updating the drivers but they seem to be up to date
#3095 [17:36] * David19 [David19@notlogged] has joined #minecrafthelp
#3096 [17:36] <Guest39136> I just purchased the game.... it downloaded....now it just says launching....but it never launches.... I tried turning off firewall...still doesn't work
#3097 [17:37] * The_dev0 [The_dev0@notlogged] has quit. (Quit: Web client closed)
#3098 [17:37] <mattym> Guest69094, Do you have the link to your dxdiag report? If so please post the link in this chat.
#3099 [17:37] <Guest69094> http://paste.ubuntu.com/15191940/
#3100 [17:37] <David19> me pones fix the problem
#3101 [17:37] <mattym> Guest39136, Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3102 [17:38] <mattym> Guest39136, The current regular launcher has a bug
#3103 [17:38] <David19> ayudaaa
#3104 [17:38] <David19> ayuda
#3105 [17:38] <mattym> Guest69094, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#3106 [17:38] <Guest39136> thanks
#3107 [17:38] <Guest69094> Thank you
#3108 [17:38] <David19> oye
#3109 [17:38] <Guest69094> Do you know how to downgrade to windows 7?
#3110 [17:39] <David19> si me pone fix the problem
#3111 [17:39] <mattym> Guest69094, When did you do the update
#3112 [17:39] * RandomGgames [RandomGgames@notlogged] has quit. (Quit: Web client closed)
#3113 [17:39] <David19> que hago?
#3114 [17:39] <mattym> David19, English only
#3115 [17:39] * cianfagna123 [cianfagna123@notlogged] has joined #minecrafthelp
#3116 [17:39] <Guest69094> A couple months ago probably
#3117 [17:39] <mattym> Guest69094, If its been more than 30 days, you will need to manually reinstall Windows 7
#3118 [17:39] <David19> mattyn do you speak spanish?
#3119 [17:39] <Guest69094> Alright so how do i do that?
#3120 [17:39] * cianfagna123 [cianfagna123@notlogged] has quit. (Client Quit)
#3121 [17:39] <mattym> David19, English only
#3122 [17:39] <David19> okay
#3123 [17:40] <mattym> Guest69094, You will need to figure that out for yourself, not something we can instruct via chat
#3124 [17:40] <Guest69094> Alright thank you
#3125 [17:40] * Guest69094 [Guest69094@notlogged] has quit. (Client Quit)
#3126 [17:41] <David19> Minecraft Minecraft puts me to solve the problem that I
#3127 [17:41] * theprepzilla [theprepzilla@notlogged] has joined #minecrafthelp
#3128 [17:41] * iceman11a [iceman11a@notlogged] has joined #minecrafthelp
#3129 [17:41] <mattym> David19, Do you have the link to your dxdiag report? If so please post the link in this chat.
#3130 [17:41] * Toggle [Toggle@notlogged] has joined #minecrafthelp
#3131 [17:41] <David19> http://paste.ubuntu.com/15191946/
#3132 [17:42] <theprepzilla> minecraft and mojang keep saying my password or email is incorrect even though they are not, WTF DO I DO! I've reset my password multiple times and nothing, its been almost a week
#3133 [17:42] <David19> that do
#3134 [17:42] <mattym> theprepzilla, What is the error you get on the launcher?
#3135 [17:43] * DKJ2 [DKJ2@notlogged] has joined #minecrafthelp
#3136 [17:43] <mattym> David19, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#3137 [17:43] <theprepzilla> incorrect password
#3138 [17:43] <mattym> theprepzilla, And the same or similar on the webpage?
#3139 [17:43] <theprepzilla> same for the webpage
#3140 [17:43] <mattym> ??> theprepzilla login/throttle
#3141 [17:43] <Absol> theprepzilla: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3142 [17:43] <Absol> theprepzilla: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3143 [17:44] <theprepzilla> I've contacted mojang 3 times and they tell me to do that, and nothing, its soon annoying
#3144 [17:44] * theprepzilla [theprepzilla@notlogged] has quit. (Client Quit)
#3145 [17:44] <David19> ohh thank you very much
#3146 [17:44] * monkey_ [monkey_@notlogged] has joined #minecrafthelp
#3147 [17:45] <DKJ2> hey guys anything new about the couldn´t load natives problem?
#3148 [17:45] * David19 [David19@notlogged] has quit. (Quit: Web client closed)
#3149 [17:46] <Toggle> Hi Guys. I can't get minecraft to work since I upgraded to windows 10. pixel format issue. Any ideas?
#3150 [17:46] <GreyVulpine> DKJ2 - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3151 [17:46] * lilcrimtide25 [lilcrimtide25@notlogged] has joined #minecrafthelp
#3152 [17:46] <mattym> Toggle, Do you have the link to your dxdiag report? If so please post the link in this chat.
#3153 [17:46] <lilcrimtide25> i need help with log in
#3154 [17:46] <Guest39136> I need some help. Just downloaded mincraft.exe. I saved minecraft.exe to my computer launch it and it still gets hung up... I press the play button and then just says launching...
#3155 [17:46] <Toggle> http://paste.ubuntu.com/15191977/
#3156 [17:46] <GreyVulpine> Guest39136 - Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3157 [17:46] <Guest39136> ok thanks
#3158 [17:47] <mattym> Guest39136, When you downloaded the exe, make sure you start the game with that exe file, not the installed minecraft
#3159 [17:47] <lilcrimtide25> i reset password and verified email and now it wont let me log in was working fine last night and now it isn t working at all
#3160 [17:47] <lilcrimtide25> still not working after resetting password say invalid credentials
#3161 [17:47] * monkey [monkey@notlogged] has quit. (Ping timeout: 195 seconds)
#3162 [17:47] * Bryntendo [Bryntendo@notlogged] has quit. (Quit: Web client closed)
#3163 [17:48] <mattym> Toggle, Go to minecraft.net/download and get the latest version of the launcher. Try to start the game with that.
#3164 [17:48] <mattym> Toggle, As the current launcher does also have a bug, you may need to attempt this after they have fixed it
#3165 [17:48] <lilcrimtide25> ok will do but i think i did that]
#3166 [17:48] <Toggle> copy that. Thanks mattym
#3167 [17:48] * Guest39136 [Guest39136@notlogged] has quit. (Quit: Web client closed)
#3168 [17:49] <lilcrimtide25> it also wont let me log in to mojang site?
#3169 [17:49] <lilcrimtide25> says teh same thing
#3170 [17:49] <mattym> ??> lilcrimtide25 login/throttle
#3171 [17:49] <Absol> lilcrimtide25: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3172 [17:49] <Absol> lilcrimtide25: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3173 [17:49] <lilcrimtide25> says the password was successfully changed
#3174 [17:49] <lilcrimtide25> oh gotya
#3175 [17:49] * tiamariana [tiamariana@notlogged] has joined #minecrafthelp
#3176 [17:50] <tiamariana> I can't play minecraft
#3177 [17:50] <Toggle> mattym, the exe file did not work. trying the msi file now
#3178 [17:50] <tiamariana> I used to be able to. I added it to my accessibility and also opened my security/privacy to anywhere, downloaded java again and again
#3179 [17:51] <mattym> Toggle, As I said, the current version has a bug you may need to wait for it to be updated
#3180 [17:51] <mattym> Toggle, But only the newer launcher will let you work around the issue you have
#3181 [17:51] <mattym> tiamariana, What happens when you try it?
#3182 [17:51] <tiamariana> we press play and it goes to a white window
#3183 [17:51] <tiamariana> it just doesn't work...
#3184 [17:52] <Toggle> mattym, so I just wait until mojany provides and updated driver?
#3185 [17:52] <Toggle> launcher i menat
#3186 [17:52] <tiamariana> on the top the version says 16 but down on the right it asks for another version 18...
#3187 [17:53] <mattym> Toggle, Yes, your graphics hardware has ended its driver support so there are no windows 10 drivers. The installer/launcher lets you work around that for now
#3188 [17:53] <mattym> Toggle, But currently there is an issue with it
#3189 [17:53] <DKJ2> on the top is the launcher version and on the lower right is the minecraft version itself
#3190 [17:53] <mattym> Toggle, Try it again tomorrow
#3191 [17:54] <Toggle> will do. thank you.
#3192 [17:54] <mattym> tiamariana, No crash log?
#3193 [17:55] <DKJ2> oh you are so genius it works again thank you guys ;) i´m so dumb why didn´t i try that by myself thank you so much ;)
#3194 [17:55] * tiamariana [tiamariana@notlogged] has quit. (Ping timeout: 195 seconds)
#3195 [17:55] <monkey_> my minecraft will not let me login. it says' uh huhit has crashed sorry for the inconvience' we went to minecraft crash help. we followed the steps under the windows section....we went to the auto-detector and no updates or anything so we went to the article it provides. it says pixel format not accelerated. We obtained the DxDiag and copied and pasted everything they asked us to. now we are here. so if you have an answer please hel
#3196 [17:56] * lilcrimtide25 [lilcrimtide25@notlogged] has joined #minecrafthelp
#3197 [17:56] <lilcrimtide25> my account stopped letting me log in lasat night
#3198 [17:57] <lilcrimtide25> now says invalid creds
#3199 [17:57] <lilcrimtide25> have reste passsword multiple times both the site and client says does not work
#3200 [17:57] <lilcrimtide25> it has been much more then 3 hours
#3201 [17:57] * DKJ2 [DKJ2@notlogged] has quit. (Quit: Web client closed)
#3202 [17:58] <lilcrimtide25> says password succesfully reset then when i log ing invalid credentials
#3203 [17:59] <mattym> monkey_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#3204 [17:59] * TheArtillect [TheArtillect@notlogged] has joined #minecrafthelp
#3205 [17:59] <TheArtillect> I have tried to change my password several times over the last hour and I still can't log in. Is something broken?
#3206 [17:59] <mattym> lilcrimtide25, If you tried to log in or change info anytime within the 3 hours, it resets
#3207 [17:59] <mattym> lilcrimtide25, You need to leave it completely alone for 3 hours, then change the password, then try to log in
#3208 [18:00] <mattym> TheArtillect, What is the issue?
#3209 [18:00] <monkey_> yeah just a sec..... mattyn
#3210 [18:00] * Toggle [Toggle@notlogged] has quit. (Quit: Web client closed)
#3211 [18:01] <lilcrimtide25> also multiple accounts are not working
#3212 [18:01] <lilcrimtide25> nmot just one
#3213 [18:01] <mattym> lilcrimtide25, Again, your network is locked out
#3214 [18:01] * Zach [Zach@notlogged] has joined #minecrafthelp
#3215 [18:02] <mattym> ??> TheArtillect scold/pm
#3216 [18:02] <Absol> TheArtillect: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#3217 [18:02] <lilcrimtide25> its been way longer then 3 hours
#3218 [18:02] * Zach is now known as Guest16064
#3219 [18:02] <lilcrimtide25> started lkast night
#3220 [18:02] <monkey_> http://paste.ubuntu.com/15192156/ here you go mattym
#3221 [18:02] <mattym> lilcrimtide25, If you are having the same issue with multiple accounts, then its the lockout, follow the instructions from Absol
#3222 [18:03] <mattym> monkey_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#3223 [18:03] * blue123 [blue123@notlogged] has joined #minecrafthelp
#3224 [18:03] <monkey_> oh okay thank you so much for letting me know :) much appreciated!!!
#3225 [18:03] <lilcrimtide25> what instructions i dopnt see them?
#3226 [18:03] <Guest16064> Could someone assist me with connecting to my realm? I keep getting java error java.lang.IllegalStateException: failed to create child loop and then I try and reconnect and get java.lang.IllegalStateException: group
#3227 [18:03] <mattym> lilcrimtide25, Read back, you were sent them before
#3228 [18:03] <blue123> pc minecraft not working..wont launch help
#3229 [18:04] <mattym> Guest16064, What antivirus software do you have installed?
#3230 [18:04] <mattym> blue123, What happens when you try to start it?
#3231 [18:04] <Guest16064> malwarebytes
#3232 [18:04] <lilcrimtide25> i lefty and came back are you talking about waiting 3 hours?
#3233 [18:04] <lilcrimtide25> ive already done taht
#3234 [18:04] <mattym> lilcrimtide25, No you havent
#3235 [18:04] <blue123> nothing
#3236 [18:04] <lilcrimtide25> yes the problem started at 8:30 last night
#3237 [18:04] <mattym> Guest16064, Thats not antivirus, any other programs off the top of your head?
#3238 [18:04] <lilcrimtide25> its been 22 hours?
#3239 [18:05] <mattym> lilcrimtide25, And if you tried to change your info or log in, it would have reset the timer
#3240 [18:05] <mattym> lilcrimtide25, Wait 3 hours from right now.
#3241 [18:05] <blue123> its just stuck on the launch screen
#3242 [18:05] <Guest16064> no, I don't use anything but windows defender, and that's disabled
#3243 [18:05] <mattym> lilcrimtide25, DO not attempt to log in at all, on the launcher or website, do not try to change any account info
#3244 [18:05] * Jay [Jay@notlogged] has joined #minecrafthelp
#3245 [18:06] <mattym> lilcrimtide25, After its been 3 hours, do a password reset, then try the new login info
#3246 [18:06] <mattym> ??> Guest16064 tools/hjt
#3247 [18:06] <Absol> Guest16064: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3248 [18:06] <Absol> Guest16064: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3249 [18:06] <mattym> Guest16064, Follow the instructions Absol sent
#3250 [18:06] <mattym> Guest16064, Follow the instructions Absol sent
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#3254 [18:06] <mattym> blue123, What does it say in the launcher?
#3255 [18:06] <TheArtillect> Oh whoops, sorry
#3256 [18:06] * lilcrimtide25 [lilcrimtide25@notlogged] has quit. (Quit: Web client closed)
#3257 [18:07] <TheArtillect> So I had to reinstall Minecraft and I tried the password I thought it was. Wasn't that, so I went to reset it
#3258 [18:07] <Jay> i can't log into minecraft
#3259 [18:07] <TheArtillect> Successfully reset it, but it still won't let me log in
#3260 [18:07] * Acarii|Sleep [Acarii|Sleep@notlogged] has joined #minecrafthelp
#3261 [18:07] <TheArtillect> I've done this several times now and still can't get in
#3262 [18:07] <blue123> just launching and thats it its downloaded
#3263 [18:07] <Jay> i can't get in either
#3264 [18:07] <Guest16064> http://paste.ubuntu.com/15192202/
#3265 [18:07] <mattym> TheArtillect, Do you get the same error if you try on both the launcher and site?
#3266 [18:07] <TheArtillect> Yes
#3267 [18:07] * coolkidgage [coolkidgage@notlogged] has joined #minecrafthelp
#3268 [18:07] <TheArtillect> "Incorrect email and/or password"
#3269 [18:07] <mattym> blue123, So the launcher is just stuck on loading?
#3270 [18:07] <blue123> yea
#3271 [18:07] <mattym> ??> TheArtillect login/throttle
#3272 [18:08] <Absol> TheArtillect: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3273 [18:08] <Absol> TheArtillect: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3274 [18:08] * arthursplay [arthursplay@notlogged] has joined #minecrafthelp
#3275 [18:08] <TheArtillect> Rgr, thanks
#3276 [18:08] * TheArtillect [TheArtillect@notlogged] has quit. (Quit: Web client closed)
#3277 [18:08] <mattym> blue123, Sounds like the current bug in the launcher. Go to minecraft.net/download and click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3278 [18:08] <arthursplay> alguem ai ?
#3279 [18:08] <mattym> blue123, Once the normal launcher gets another update it should work normally
#3280 [18:08] <Guest16064> mattym, http://paste.ubuntu.com/15192202/
#3281 [18:09] <arthursplay> alguem pode me ajudar ?
#3282 [18:09] <blue123> thanks
#3283 [18:09] <mattym> arthursplay, English only
#3284 [18:09] * Acarii [Acarii@notlogged] has quit. (Ping timeout: 186 seconds)
#3285 [18:09] <arthursplay> someone help me with a problem ?
#3286 [18:10] <mattym> ??> Guest16064 av/adwcleaner
#3287 [18:10] <Absol> Guest16064: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#3288 [18:10] <Absol> Guest16064: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#3289 [18:10] <mattym> Guest16064, Try the program Absol linked ^
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#3291 [18:11] * Jay [Jay@notlogged] has quit. (Ping timeout: 195 seconds)
#3292 [18:11] <coolkidgage> hello i just upgraded from windows vista to windows 7 and i keep getting an error msg during loading about pixil format not being accelerated? drivers show most recent update and java update.
#3293 [18:11] <mattym> coolkidgage, Do you have the link to your dxdiag report? If so please post the link in this chat.
#3294 [18:11] <coolkidgage> http://paste.ubuntu.com/15192181/
#3295 [18:12] <mattym> coolkidgage, Ok one moment
#3296 [18:12] <coolkidgage> thank you
#3297 [18:13] <mattym> coolkidgage, Download then Install the drive found here http://paste.ubuntu.com/15192181/
#3298 [18:13] <mattym> coolkidgage, Oops
#3299 [18:13] <mattym> coolkidgage, Here http://www.geforce.com/drivers/results/30521
#3300 [18:14] <coolkidgage> am doing it now
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#3311 [18:27] <EHMissouri> Moved to new PC. Installed software, will not launch.
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#3324 [18:43] <chrisvvv> hi my minecraft name isnt coming up nor is my email registered to it
#3325 [18:43] <chrisvvv> is this a glitch?
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#3329 [18:50] <Rachel> Minecraft keeps saying "launching" and never launches
#3330 [18:50] * Rachel is now known as Guest50441
#3331 [18:50] <kylewaeltz> hi, my minecraft freezes every few seconds for about 5 seconds. i have optifine installed. any ideas?
#3332 [18:50] <mattym> Guest50441, Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3333 [18:50] <mattym>
#3334 [18:50] * focculare [focculare@notlogged] has joined #minecrafthelp
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#3336 [18:51] <webrosc> ??> kylewaeltz mods
#3337 [18:51] <Absol> kylewaeltz: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#3338 [18:51] <Absol> kylewaeltz: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#3339 [18:51] <mattym> Guest50441, Currently there is a bug in the normal launcher
#3340 [18:51] <kylewaeltz> okay hanks. my bad
#3341 [18:51] <Guest50441> I've unistalled and reinstalled both Java and Minecraft, but it hasn't helped
#3342 [18:51] * kylewaeltz [kylewaeltz@notlogged] has quit. (Client Quit)
#3343 [18:51] <webrosc> kylewaeltz, also look at your java arguements, if you upped Xms then thats the issue
#3344 [18:51] <Scruffy> Hey, im having an issue i just downloaded the launcher and i try to launch it and it just goes grey for like an hr now
#3345 [18:52] <mattym> Scruffy, Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3346 [18:52] <mattym>
#3347 [18:53] * rjkilroy [rjkilroy@notlogged] has joined #minecrafthelp
#3348 [18:54] <Scruffy> thank you so much!
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#3350 [18:55] <focculare> Hey everyone, so, about that can't unpack natives error thing. Is there a proved solution?, I've tried a few and haven't had any luck
#3351 [18:55] * Blizzrd [Blizzrd@notlogged] has joined #minecrafthelp
#3352 [18:56] <Blizzrd> Hey can anyone help me with some alpha issues?
#3353 [18:56] * J-Mod [J-Mod@notlogged] has joined #minecrafthelp
#3354 [18:56] <Blizzrd> Hey can anyone help me with some alpha issues?
#3355 [18:56] <webrosc> Blizzrd, ?
#3356 [18:57] <J-Mod> Windows 10 - Launcher will not load. [19:54:14 ERROR]: Couldn't unpack natives!
#3357 [18:57] <Blizzrd> Well this is kinda long so give me a minute to type it
#3358 [18:57] <webrosc> focculare, use the alternative launcher
#3359 [18:57] <J-Mod> java.io.FileNotFoundException: C:\Users\Jason\AppData\Roaming\.minecraft\libraries\tv\twitch\twitch-platform\6.5\twitch-platform-6.5-natives-windows-64.jar (The system cannot find the path specified)
#3360 [18:57] <webrosc> J-Mod, use the alternative launcher
#3361 [18:57] <webrosc> https://minecraft.net/download
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#3364 [18:58] <Guest50441> That worked! Thank You!
#3365 [18:59] * Guest50441 [Guest50441@notlogged] has quit. (Quit: Web client closed)
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#3367 [19:00] <focculare> I get a coudn't launch game java.io.IOException error...
#3368 [19:00] <Blizzrd> Well I tried one of the Minecraft alphas a few weeks ago, and before that I ran 1.8.9 on 100fps. When I came back from the alpha build to 1.8.9 it lags, badly, I get 2-5 second lag spikes every 1-2 seconds and I jump as if I had low gravity (Don't understand that part because it isnt happening to anyone else) and I tried uninstalling minecraft and tried a modpack on technic, didn't work, wouldn't even log in. Also when
#3369 [19:00] <webrosc> focculare, There is a bug in the launcher currently, please use the Minecraft for Windows (alternative) launcher at https://minecraft.net/download
#3370 [19:01] <J-Mod> Thank you. That worked.
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#3373 [19:01] <mattym> ??> Blizzrd win/reinst
#3374 [19:01] * emanuel [emanuel@notlogged] has joined #minecrafthelp
#3375 [19:01] <Absol> Blizzrd: You may need to reinstall the locally installed files that Minecraft puts into place.
#3376 [19:01] <Absol> Blizzrd: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3377 [19:02] <Blizzrd> Thanks for the help I'll try real quick
#3378 [19:02] <focculare> k, let me try deleting and that
#3379 [19:02] <Blizzrd> What is the saves directory?
#3380 [19:02] * Scruffy [Scruffy@notlogged] has quit. (Quit: Web client closed)
#3381 [19:03] <mattym> Blizzrd, The folder called saves, delete all but that one
#3382 [19:03] <Blizzrd> Thanks
#3383 [19:03] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#3384 [19:04] <focculare> got it working, thanks for the help guys... have a great weekend
#3385 [19:04] * focculare [focculare@notlogged] has quit. (Quit: Web client closed)
#3386 [19:04] <Blizzrd> Do I permanent delete?
#3387 [19:04] <mattym> Blizzrd, Yes
#3388 [19:05] <Blizzrd> Ok now go on minecraft.net and reinstall?
#3389 [19:05] <mattym> Blizzrd, No, just try starting the game again, it should download all the files for you
#3390 [19:05] <Blizzrd> ok
#3391 [19:05] <mattym> Blizzrd, Tho if you are on launcher version 1.6.57 you will have an issue
#3392 [19:06] <mattym> Blizzrd, Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3393 [19:06] <mattym> Blizzrd, The site may just show the alt version, you may not have to hit Show ALl
#3394 [19:06] * gilbert [gilbert@notlogged] has joined #minecrafthelp
#3395 [19:06] <Blizzrd> Well I am on launcher 1.6.57
#3396 [19:07] <mattym> Blizzrd, Then dowload the other file, and try launching with that
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#3398 [19:07] <Blizzrd> Alt file? the one with the Install Wizard?
#3399 [19:07] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#3400 [19:07] <mattym> Blizzrd, No, you want the alternative version, shouldnt have an install
#3401 [19:07] * urielsalis is now known as Guest40413
#3402 [19:07] <Blizzrd> Alright ill try
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#3404 [19:08] <Blizzrd> Do I uninstall the launcher I have now?
#3405 [19:08] <mattym> Blizzrd, No leave it
#3406 [19:08] <Blizzrd> Ok
#3407 [19:08] <mattym> Blizzrd, Check the normal launcher tomorrow, once its updated that should work again
#3408 [19:08] <Blizzrd> Ok
#3409 [19:08] <mattym> Blizzrd, It just currently has a bug
#3410 [19:09] <Blizzrd> So until it's fixed I use the Old Java Launcher one? Just to clarify?
#3411 [19:09] <mattym> Blizzrd, Yes
#3412 [19:09] <Blizzrd> Alright
#3413 [19:09] <mattym> Blizzrd, You may just need the old launcher to do the first run
#3414 [19:09] <mattym> Blizzrd, You can attempt with the regular once after the files are all back in place
#3415 [19:10] <Blizzrd> Oh ok
#3416 [19:10] <Blizzrd> The launcher opened
#3417 [19:10] <Blizzrd> Starting now i'll try and check if it works
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#3420 [19:11] <Blizzrd> Woah ok after I clicked start it pops of a window for the msi installer
#3421 [19:11] <Blizzrd> The launcher download for 1.8.9 is going on still
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#3426 [19:14] <Blizzrd> Matty it didn't work, I still lag on most servers
#3427 [19:14] <Blizzrd> Should I try the minecraft installer msi?
#3428 [19:14] <mattym> Blizzrd, Then the lag is from your computer not the game
#3429 [19:14] <Blizzrd> Actually all servers
#3430 [19:15] * choufleur235 [choufleur235@notlogged] has quit. (Quit: Web client closed)
#3431 [19:12] <Blizzrd> But I didn't lag before I played the alpha build, and nothing changed on the pc after playing the alpha build
#3432 [19:12] <Lonestar> I have just installed a fresh version of minecraft, never had it on this pc before. Now I downloaded the launcher, and it downloaded 1.8.9. Then i click play game, and it says "launching..." and stays there. A quick look at the launcher and it says "Error couldn't unpack natives" followed by the specific java code. Any idea what to I need to do?
#3433 [19:13] <mattym> Lonestar, Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3434 [19:13] <mattym> Lonestar, There is a bug in the current regular launcehr
#3435 [19:13] <Lonestar> Oh ok! Thanks a bunch, I didn't know.
#3436 [19:14] <Blizzrd> mattym I found that I apparently have 3 minecraft.exe launchers
#3437 [19:15] <Blizzrd> is that doing something?
#3438 [19:15] <mattym> Blizzrd, No
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#3440 [19:15] <Blizzrd> Well I don't see how it's my computer
#3441 [19:15] <mattym> Blizzrd, If you have the game open and running, that means its replaced the files
#3442 [19:15] <Blizzrd> Ah
#3443 [19:16] <mattym> Blizzrd, If you are getting the same issues, then the lag you are getting had nothing to do with the version change
#3444 [19:18] <Blizzrd> is it possibly a RAM reset with minecraft.exe?
#3445 [19:19] <Blizzrd> If so how do I change the RAM usage?
#3446 [19:22] <mattym> Blizzrd, Its the JVM arguments in the menu that opens when you hit Edit Profile in the launcher
#3447 [19:24] * Sibilon [Sibilon@notlogged] has joined #minecrafthelp
#3448 [19:25] <Sibilon> I am unable to launch Minecraft because the launcher log says that it is unable to launch natives.
#3449 [19:25] <Blizzrd> Alright well thanks for the help mattym I believe you're the only person that took the time, have a great day man.
#3450 [19:25] <mattym> Sibilon, Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3451 [19:26] <Sibilon> Will try, update sooon
#3452 [19:26] <mattym> Sibilon, There is currently a bug in the regular launcher, try it again in a day or so
#3453 [19:26] * DrKuriboh [DrKuriboh@notlogged] has joined #minecrafthelp
#3454 [19:26] * Blizzrd [Blizzrd@notlogged] has quit. (Quit: Web client closed)
#3455 [19:26] <DrKuriboh> When i open my minecraft there is no sound, when i check my setting and the computer settings it does not register my minecraft as a option to adjust the sound
#3456 [19:27] <DrKuriboh> any help?
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#3458 [19:27] <Sibilon> Same problem, unable to unpack natives
#3459 [19:28] <webrosc> Sibilon, did you run the alternative version, or the msi/exe one?
#3460 [19:29] <Sibilon> minecraft.exe
#3461 [19:29] <webrosc> Sibilon, under minecraft for windows, or under minecraft for windows (alternative) ?
#3462 [19:29] <Sibilon> minecraft for windows.
#3463 [19:29] <webrosc> you were told to use the one under minecraft for windows (alternative)
#3464 [19:29] <Sibilon> ah apologies I just saw it.
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#3468 [19:34] <Sibilon> It works!
#3469 [19:35] <Sibilon> Thank you!
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#3473 [19:37] <Caleb> My minecraft game is not starting is it stuck on launching
#3474 [19:38] <Caleb> I really want to play minecraft for Pc but my minecraft game is not starting it just says launching and my real minecraft game does not start
#3475 [19:38] * Guest40413 [Guest40413@notlogged] has quit. (Ping timeout: 207 seconds)
#3476 [19:39] <webrosc> ??> Caleb launcher-log
#3477 [19:39] <webrosc> ??> Caleb launcher/log
#3478 [19:39] <Absol> Caleb: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#3479 [19:39] <Absol> Caleb: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3480 [19:40] * DarkBreaker [DarkBreaker@notlogged] has joined #minecrafthelp
#3481 [19:40] <DarkBreaker> Hi there
#3482 [19:40] <Caleb> It is not letting my copy
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#3486 [19:41] <jacob> hello i was on here this morning and am not able to still get on this game can u please help
#3487 [19:42] <Caleb> I can't start my minecraft game whenever I click the Icon and I press play it is just stuck on loading
#3488 [19:42] <jacob> it keeps saying launching but never opens
#3489 [19:42] <Caleb> Same thing here Jacob
#3490 [19:43] <jacob> this is bad i paid 30 for this and cant even play it
#3491 [19:43] <DarkBreaker> I cant start Minecraft since yeasterday "Error Couldn't unpack natives!". I am using Windows 10 and till yeasterday all worked fine. Any Ideas ? I tryed a reinstall of Java and mincraft.. Start it as Admin
#3492 [19:43] <Caleb> Yeah I know right!
#3493 [19:43] <webrosc> There is a bug in the launcher currently, please use the Minecraft for Windows (alternative) launcher at https://minecraft.net/download
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#3497 [19:44] <DarkBreaker> I allready downloaded that alternativ but i still get this problem
#3498 [19:45] * grumpyd [grumpyd@notlogged] has quit. (Client Quit)
#3499 [19:45] <webrosc> ??> DarkBreaker launcher/log
#3500 [19:45] <Absol> DarkBreaker: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#3501 [19:45] <Absol> DarkBreaker: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#3507 [19:48] <owl> i can't open minecraft
#3508 [19:48] <Guest51295> I bought Minecraft last night for my daughter and downloaded the game on my laptop.
#3509 [19:48] <DarkBreaker> http://paste.ubuntu.com/15193016/ here is the link after 3 try because for some reason it wouldent let me click paste
#3510 [19:48] <webrosc> owl, why not?
#3511 [19:49] <webrosc> DarkBreaker, your not using the launcher i said to use
#3512 [19:49] <Guest51295> When I open the app, it just says "launching" and nothing happens
#3513 [19:49] * deebzy [deebzy@notlogged] has joined #minecrafthelp
#3514 [19:49] <webrosc> Guest51295, There is a bug in the launcher currently, please use the Minecraft for Windows (alternative) launcher at https://minecraft.net/download
#3515 [19:49] <webrosc> DarkBreaker, use the alternative one, not the main one
#3516 [19:49] <jacob> this is mine but i did this morning and still nothing http://paste.ubuntu.com/15193024/
#3517 [19:50] <owl> me too
#3518 [19:50] <webrosc> jacob, use the alternative launcher as i told the others above
#3519 [19:50] <DarkBreaker> Oo was it the Main launcher ?? I thougt i did download the alternate one
#3520 [19:50] <Guest51295> webrosc, THANK YOU
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#3522 [19:50] <mattym> DarkBreaker, You need to download the alternate, and start the game with that file
#3523 [19:52] * LaunchWontWork [LaunchWontWork@notlogged] has joined #minecrafthelp
#3524 [19:52] <DarkBreaker> nope that is the alternate one and there i got the same problem here the link http://paste.ubuntu.com/15193041/
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#3526 [19:52] <webrosc> DarkBreaker, no, thats not the alternative launcher
#3527 [19:53] <LaunchWontWork> Hi, yes my minecraft will download and then it will say launching, but it will never launch any solution?
#3528 [19:53] * Guest51295 [Guest51295@notlogged] has quit. (Quit: Web client closed)
#3529 [19:53] <DarkBreaker> that is from the .exe file without an install for sure
#3530 [19:53] <mattym> LaunchWontWork, Go to http://www.minecraft.net/download -- , under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3531 [19:54] <webrosc> DarkBreaker, see the first line of the log, the alternatoive launcher is 1.6.51
#3532 [19:54] <LaunchWontWork> I cant use the alternative
#3533 [19:54] <webrosc> DarkBreaker, use this one https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#3534 [19:54] <mattym> LaunchWontWork, Then wait till the normal launcher gets fixed
#3535 [19:54] * rawhide84 [rawhide84@notlogged] has joined #minecrafthelp
#3536 [19:54] <webrosc> LaunchWontWork, why can't you?
#3537 [19:54] <LaunchWontWork> How long do you estimate?
#3538 [19:54] <webrosc> when Mojang fix it, no idea
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#3540 [19:56] <rawhide84> Is it just me or had the xbox 360 new upgrade seem really dark? I have no controls either. thanks
#3541 [19:56] <webrosc> rawhide84, one moment, will have a fix for you
#3542 [19:58] * badger [badger@notlogged] has joined #minecrafthelp
#3543 [19:58] <mattym> you should just start closing anyone who opens the nth launcher issue thread
#3544 [19:58] <DarkBreaker> Thy i fixed it. For some reason i dont know my Pc startet the Main Launcher even when i started the Alternate One. I uninstalled the Main and now the Alternate do his job ;)
#3545 [19:59] <badger> I purchased minecraft and installed. The launcher is stuck on Launching. In launcher log, it looks like twitch is the problem - failed to unpack natives. any advice?
#3546 [20:00] <mattym> badger, Go to http://www.minecraft.net/download -- , under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead. 
#3547 [20:00] <mattym> badger, The regular launcher currently has a bug
#3548 [20:00] <rawhide84> Ok so found the controls were changed on me I changed them back to the original however it still won't let me look all the features are still dark....
#3549 [20:00] <webrosc> rawhide84, selecting "Help & Options" - "Settings" - "Reset to Defaults."
#3550 [20:00] <badger> cool. thanks. i'll give it a try.
#3551 [20:00] <webrosc> rawhide84, updates seem to mess the setting up now an then
#3552 [20:01] <rawhide84> thank you so very much that has fixed it
#3553 [20:01] <DarkBreaker> thy again good evening or morning to all of you bye bye
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#3561 [20:04] <Guest79457> Can someone please copy and paste the link to download Minecraft to my laptop that actually works?!?!?! Windows Alternative or something?
#3562 [20:04] <webrosc> Guest79457, you could've just gone to minecraft.net to download it
#3563 [20:04] <webrosc> didn't need to come here for us to direct you there
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#3565 [20:06] * Larry_ [Larry_@notlogged] has joined #minecrafthelp
#3566 [20:09] <Larry_> I need help with my minecraft launcher whenever I go to start it it just says that it's launching and gets stuck launching I tried reseting my pc,I run windows 10 and i'm on a 64 bit system I also have java 64 bit and im useing the normal minecraft not the windows 10 beta
#3567 [20:09] * kirby|gone is now known as mrkirby153
#3568 [20:10] <mattym> Larry_, Go to http://www.minecraft.net/download , under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3569 [20:10] <Larry_> thats were i got it from
#3570 [20:10] <Larry_> the minecraft.exe file
#3571 [20:10] <webrosc> Larry_, read exactly what mattym said
#3572 [20:10] <mattym> Larry_, Read what i said, make sure you download the one specifically marked alternative
#3573 [20:10] * b3rn13 [b3rn13@notlogged] has joined #minecrafthelp
#3574 [20:11] <Larry_> oh sorry
#3575 [20:11] <Larry_> let me try that
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#3577 [20:13] * maty1739 [maty1739@notlogged] has joined #minecrafthelp
#3578 [20:13] <b3rn13> Hi guys, I got an error starting up the client. It's a FileNotFoundException in the appdata.This is the path of the file that cannot be found C:Users\b3rn13\AppData\Roaming\.minecraft\libraries\tv\twitch\twitch-platform\6.5\twitch-platform-6.5-natives-windows-64.jar
#3579 [20:13] <webrosc> b3rn13, There is a bug in the launcher currently, please use the Minecraft for Windows (alternative) launcher at https://minecraft.net/download
#3580 [20:14] <b3rn13> Thanks!
#3581 [20:14] * RyanMKbab [RyanMKbab@notlogged] has joined #minecrafthelp
#3582 [20:14] * b3rn13 [b3rn13@notlogged] has quit. (Client Quit)
#3583 [20:14] <RyanMKbab> yo
#3584 [20:14] <RyanMKbab> I need some help lmao xD
#3585 [20:14] <RyanMKbab> its been a day without this working
#3586 [20:15] <RyanMKbab> Exception whilst logging into profile I get this error when trying to log in and it says authentication servers are down
#3587 [20:15] <RyanMKbab> but they arent
#3588 [20:15] <RyanMKbab> can anyone help me?
#3589 [20:15] <webrosc> RyanMKbab, what antivirus do you use?
#3590 [20:15] <RyanMKbab> windows
#3591 [20:15] <RyanMKbab> Im not sure what antivirus I use
#3592 [20:12] <RyanMKbab> but I let it past my firewall
#3593 [20:12] <RyanMKbab> so that shouldnt be the problem
#3594 [20:12] <webrosc> ??> RyanMKbab tools/hjt
#3595 [20:12] * ketah777 [ketah777@notlogged] has joined #minecrafthelp
#3596 [20:12] <Absol> RyanMKbab: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#3597 [20:12] <Absol> RyanMKbab: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#3598 [20:12] <RyanMKbab> how do I check my tools/hjt
#3599 [20:13] <webrosc> RyanMKbab, read what absol said
#3600 [20:13] <ketah777> Minecraft launcher is stuck on Launching...
#3601 [20:13] <webrosc> ketah777, There is a bug in the launcher currently, please use the Minecraft for Windows (alternative) launcher at https://minecraft.net/download
#3602 [20:13] <RyanMKbab> ok absol
#3603 [20:13] <ketah777> thanks!
#3604 [20:14] <RyanMKbab> http://paste.ubuntu.com/15193228/
#3605 [20:14] <RyanMKbab> thats my hjt
#3606 [20:15] <RyanMKbab> thats my hjt http://paste.ubuntu.com/15193228/
#3607 [20:15] * DuoShadowKiller [DuoShadowKiller@notlogged] has joined #minecrafthelp
#3608 [20:16] <DuoShadowKiller> help me?
#3609 [20:16] <RyanMKbab> http://paste.ubuntu.com/15193228/ thats the logs
#3610 [20:16] <webrosc> RyanMKbab, saw the first time
#3611 [20:16] <RyanMKbab> ok xD
#3612 [20:17] <RyanMKbab> I just didnt know if anyone saw it
#3613 [20:17] * maty1739 [maty1739@notlogged] has quit. (Ping timeout: 195 seconds)
#3614 [20:17] <webrosc> RyanMKbab, could be the parental control software you have installed, hamachi could also be causeing an issue
#3615 [20:17] <DuoShadowKiller> I log into the page minecraft and says my username or email does not exist
#3616 [20:17] <RyanMKbab> the Quistido thing is off
#3617 [20:18] <RyanMKbab> it shouldnt be blocking it
#3618 [20:18] <RyanMKbab> how do I fully get rid of Hamachi?
#3619 [20:18] <webrosc> DuoShadowKiller, how many times did you fail to login?
#3620 [20:18] <webrosc> RyanMKbab, disabled may not mean its not in the way though
#3621 [20:18] <RyanMKbab> oh
#3622 [20:18] <webrosc> you uninstall it, same with any software
#3623 [20:19] <RyanMKbab> so uninstall Quistido
#3624 [20:19] <webrosc> yes, aswell as hamachi
#3625 [20:19] <DuoShadowKiller> Today after a long time and I want to get that brand
#3626 [20:19] <RyanMKbab> ok let me see if that works
#3627 [20:19] <webrosc> DuoShadowKiller, what is your ingame name?
#3628 [20:20] <DuoShadowKiller> DuoShadowKiller
#3629 [20:20] * Ryanlf999 [Ryanlf999@notlogged] has joined #minecrafthelp
#3630 [20:21] <webrosc> DuoShadowKiller, how many times did you fail to login?
#3631 [20:21] <RyanMKbab> webrosc im getting the problem and it says authentican servers are down
#3632 [20:21] <RyanMKbab> it doesnt say play offline anymore though
#3633 [20:21] <webrosc> RyanMKbab, i know
#3634 [20:22] <webrosc> you told this already, i said to remove the programs
#3635 [20:22] <RyanMKbab> ok
#3636 [20:22] <RyanMKbab> one second
#3637 [20:22] <DuoShadowKiller> and try as 5 times and even got to change password and never reaches the email to change
#3638 [20:22] <Ryanlf999> GUYS! I just finished a virus war! I removed a bunch of virueses
#3639 [20:22] <webrosc> DuoShadowKiller, you don't get an email for resetting your password?
#3640 [20:22] <webrosc> Ryanlf999, yay?
#3641 [20:23] <Ryanlf999> I need help! Whenever i try to play minecraft, for a split second it will say (NOT RESPONDING) every time i click on it, or randomly
#3642 [20:23] <DuoShadowKiller> of course, not get the runs that
#3643 [20:23] <Ryanlf999> ?
#3644 [20:24] <webrosc> DuoShadowKiller, your not making sense
#3645 [20:24] <Ryanlf999> So whenever i try fullscreen, and click on it, (Leaft) It just gllitches out and black screens on me!
#3646 [20:24] <Ryanlf999> And it still runs, i just have to push f11 or it will not change
#3647 [20:25] <webrosc> Ryanlf999, 4K monitor?
#3648 [20:25] <Ryanlf999> no
#3649 [20:25] <Ryanlf999> Sadly, no
#3650 [20:25] <Larry_> ok i got it know thanks
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#3652 [20:25] <webrosc> i have to go
#3653 [20:25] <Ryanlf999> What do i do?
#3654 [20:25] * fruitfulfoot [fruitfulfoot@notlogged] has joined #minecrafthelp
#3655 [20:26] <Ryanlf999> Im scared right now
#3656 [20:26] <mattym> ??> Ryanlf999 win/reinst
#3657 [20:26] <Absol> Ryanlf999: You may need to reinstall the locally installed files that Minecraft puts into place.
#3658 [20:26] <Absol> Ryanlf999: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3659 [20:26] <mattym> Ryanlf999, However, in addition, there is currently an issue with the main launcher, so
#3660 [20:26] <mattym> Ryanlf999, Go to http://www.minecraft.net/download , under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3661 [20:26] <mattym> Ryanlf999, After you have removed the files, use the alternate launcher to try and start it
#3662 [20:26] <DuoShadowKiller> trato de entrar a minecraft.net y me dice error de email o contraseña, lo repeti como 5 veces y trate tambien de cambiar la contraseña pero jamas llego el email para el cambio, lo intente solo para ver si funcionaba y no, ¿entiendes? estoy desde traductor google
#3663 [20:26] <Ryanlf999> Ok, i have installed mods and everything, (I am having this prob with the normal version)
#3664 [20:26] <Ryanlf999> Ill brb
#3665 [20:27] <DuoShadowKiller> try to enter minecraft.net error and tells me email or password, repeated it like 5 times and try also to change the password, but never got the email for change , try it just to see if it worked and not, you know? I'm from google translator
#3666 [20:28] <Ryanlf999> Wait guys, i saw somthing on the launcher it says this: [21:25:31] [Client thread/ERROR]: ########## GL ERROR ##########
#3667 [20:28] <mattym> ??> DuoShadowKiller login/throttle
#3668 [20:28] * fernny [fernny@notlogged] has joined #minecrafthelp
#3669 [20:28] <Absol> DuoShadowKiller: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3670 [20:28] <Absol> DuoShadowKiller: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3671 [20:28] <DuoShadowKiller> trato de entrar a minecraft.net y me dice error de email o contraseña, lo repeti como 5 veces y trate tambien de cambiar la contraseña pero jamas llego el email para el cambio, lo intente solo para ver si funcionaba y no, ¿entiendes? estoy desde traductor google
#3672 [20:28] <mattym> Ryanlf999, Ok, once it starts let me know if it gives you a full crash log
#3673 [20:29] <DuoShadowKiller> What if that does not work ?
#3674 [20:29] * felipe [felipe@notlogged] has joined #minecrafthelp
#3675 [20:29] <mattym> DuoShadowKiller, If you are not able to log in after that, come back for more information
#3676 [20:29] * fernny [fernny@notlogged] has quit. (Client Quit)
#3677 [20:30] <fruitfulfoot> anyone having the Couldnt unpack natives Message during Launching
#3678 [20:30] <Ryanlf999> Ok
#3679 [20:30] <mattym> fruitfulfoot, Go to http://www.minecraft.net/download , under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3680 [20:30] <felipe> tengo un error que mis hijos no pueden jugar de a 2 en minecraft
#3681 [20:30] <mattym> fruitfulfoot, There is currently a bug in the main launcher
#3682 [20:30] <fruitfulfoot> Ok , I will give it a try
#3683 [20:30] <fruitfulfoot> thanks
#3684 [20:31] <mattym> Ryanlf999, Did the game open yet at all, or did you get a crash report/log
#3685 [20:31] * felipe [felipe@notlogged] has quit. (Client Quit)
#3686 [20:31] <DuoShadowKiller> well, then I will find you to ask to help you?
#3687 [20:31] <Ryanlf999> Its redownloading right now
#3688 [20:31] * AbnerMit0_ [AbnerMit0_@notlogged] has joined #minecrafthelp
#3689 [20:31] <mattym> Ryanlf999, And you used the alternate to do so correct?
#3690 [20:32] <Ryanlf999> Yes
#3691 [20:32] <mattym> Ryanlf999, Ok
#3692 [20:32] <DuoShadowKiller> strange thing is that at the first attempt I went wrong when I put everything right
#3693 [20:32] * AbnerMit0_ [AbnerMit0_@notlogged] has quit. (Client Quit)
#3694 [20:32] <Ryanlf999> Ok, its loading up
#3695 [20:33] <Ryanlf999> It has said couldnt unpack natives
#3696 [20:33] <Ryanlf999> Its still going though
#3697 [20:33] <mattym> Ryanlf999, Are you sure you started it with the alternate exe file and not any previous shortcuts or launcher files?
#3698 [20:34] <Ryanlf999> yes
#3699 [20:34] <Ryanlf999> A freshly downloaded one
#3700 [20:34] <Ryanlf999> downloaded*
#3701 [20:34] * DuoShadowKiller_ [DuoShadowKiller_@notlogged] has joined #minecrafthelp
#3702 [20:34] <DuoShadowKiller_> Do you have a direct mail to communicate with Mojang ?
#3703 [20:34] <mattym> Ryanlf999, Well the error you just got is the bug with the launcher
#3704 [20:34] <Ryanlf999> I hope
#3705 [20:35] <mattym> DuoShadowKiller_, Do the instructions you were given first
#3706 [20:35] <mattym> Ryanlf999, Make sure that on minecraft.net/download you have downloaded the .exe that is listed under Windows (alternative) as there are two .exe files there and you want the specific one i mentioned
#3707 [20:35] <Ryanlf999> Here is a error code
#3708 [20:35] <Ryanlf999> [21:33:43 INFO]: Minecraft Launcher 1.6.57 (through bootstrap 100) started on windows...
#3709 [20:35] <fruitfulfoot> THAT WORKED THANKS.
#3710 [20:35] * DuoShadowKiller [DuoShadowKiller@notlogged] has quit. (Ping timeout: 195 seconds)
#3711 [20:35] <mattym> Ryanlf999, Currently ther other will not work
#3712 [20:35] <mattym> Ryanlf999, You are not on the alternate
#3713 [20:36] <Ryanlf999> I am,
#3714 [20:36] <DuoShadowKiller_> Yes, but I want it in case it does not work
#3715 [20:36] <mattym> Ryanlf999, Alternate is not version 1.6.57 so you are not on the alternate
#3716 [20:36] <mattym> DuoShadowKiller_, then i will give you more info
#3717 [20:36] <Ryanlf999> Oh
#3718 [20:36] <Ryanlf999> wait i did,
#3719 [20:37] <mattym> DuoShadowKiller_, The email contact will take several days to get a reply, and should only be used if there is a known account issue. Your issue should be resolvable with the instructions i sent
#3720 [20:37] <mattym> Ryanlf999, Make sure you download the correct .exe, and make sure you click that file to start the game
#3721 [20:37] * Qball [Qball@notlogged] has joined #minecrafthelp
#3722 [20:37] <DuoShadowKiller_> but if I can not find ?
#3723 [20:37] <mattym> DuoShadowKiller_, As i said, wait 3 hours without attempting to log in at all. After that, reset the password, then try to log in
#3724 [20:37] <Ryanlf999> ok
#3725 [20:38] <mattym> DuoShadowKiller_, If you still get that same error, come back and we will give you more instructions
#3726 [20:38] * Papa1959 [Papa1959@notlogged] has joined #minecrafthelp
#3727 [20:38] * Santi [Santi@notlogged] has joined #minecrafthelp
#3728 [20:38] <Ryanlf999> Darn!
#3729 [20:38] <Ryanlf999> Its just not working!
#3730 [20:39] * Santi [Santi@notlogged] has quit. (Client Quit)
#3731 [20:39] <mattym> Ryanlf999, You may need to try uninstalling the regular launcher, and then try the alternate one
#3732 [20:39] <DuoShadowKiller_> Well, here 's late morning so in any case it does not work I will contact you
#3733 [20:39] <Ryanlf999> I did
#3734 [20:40] <mattym> Ryanlf999, And what is it doing now?
#3735 [20:40] <Ryanlf999> Its just frozen
#3736 [20:40] <mattym> Ryanlf999, What does it say?
#3737 [20:40] <Ryanlf999> A bunch of stuff
#3738 [20:40] <DuoShadowKiller_> thanks
#3739 [20:41] <mattym> ??> Ryanlf999 paste
#3740 [20:41] <Absol> Ryanlf999: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3741 [20:41] <mattym> Ryanlf999, Copy the info to the site Absol linked, and get me the url you create
#3742 [20:42] * RyanMKbab [RyanMKbab@notlogged] has quit. (Quit: Web client closed)
#3743 [20:42] <Ryanlf999> I cant its not letting me );
#3744 [20:43] <mattym> Ryanlf999, Is the launcher stuck on "loading"?
#3745 [20:43] <Ryanlf999> Its stuck on launching
#3746 [20:43] <mattym> Ryanlf999, Then you are still not using the alternate
#3747 [20:44] <Ryanlf999> Ok, where is it
#3748 [20:44] <mattym> Ryanlf999, Wherever you downloaded it to
#3749 [20:45] <mattym> Ryanlf999, You need to make sure that when you start the game, you are starting it with the alternate .exe file
#3750 [20:45] <Ryanlf999> Ok
#3751 [20:45] <Ryanlf999> Where is the alternet one then?
#3752 [20:45] <Ryanlf999> is it the Minecraft.exe?
#3753 [20:46] <mattym> Ryanlf999, Delete any minecraft.exe file you currently have
#3754 [20:46] <mattym> Ryanlf999, As tehre is no way to tell the diff between the two different .exe's
#3755 [20:46] <Ryanlf999> Ok
#3756 [20:46] <mattym> Ryanlf999, Then download a fresh one from minecraft.net/download
#3757 [20:46] <mattym> Ryanlf999, Make sure you are downloaded the one listed under Minecraft for Windows (alternative)
#3758 [20:47] <Ryanlf999> I did
#3759 [20:47] * misha600 [misha600@notlogged] has joined #minecrafthelp
#3760 [20:47] <Ryanlf999> It still it not working
#3761 [20:47] <Ryanlf999> the same bug is still there
#3762 [20:47] <mattym> Ryanlf999, What version does it say the launcher is?
#3763 [20:47] <Ryanlf999> im not sure
#3764 [20:48] <mattym> Ryanlf999, Once the launcher itself is open its the version number listed in the top left of the window
#3765 [20:48] * kumasasa [kumasasa@notlogged] has quit. (Killed (NickServ (GHOST command used by kumasasa_!~kumasasa@pD9EC952C.dip0.t-ipconnect.de)))
#3766 [20:48] <misha600> minecraft is hanging up on launching, I've tried reinstalling and turning off virus protection, updated java
#3767 [20:48] <Ryanlf999> ok
#3768 [20:48] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#3769 [20:48] <mattym> misha600, Go to http://www.minecraft.net/download , under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3770 [20:48] * notryan is now known as RyanKnack
#3771 [20:49] <Ryanlf999> i did
#3772 [20:49] <misha600> thank you, I'll try that
#3773 [20:50] <Ryanlf999> 1.6.57 is the version
#3774 [20:50] <mattym> Ryanlf999, Then you are still using the wrong one
#3775 [20:50] <Ryanlf999> Where do i go to get the right one
#3776 [20:50] <mattym> Ryanlf999, As i have said, there are two .exe files listed on minecraft.net/download
#3777 [20:50] <Ryanlf999> ok
#3778 [20:51] <mattym> Ryanlf999, Make sure you download the one that is listed under Alternative, and make sure you are clicking that file when you try to start it
#3779 [20:51] <Ryanlf999> 1.6.51 is the other one i just downloaded
#3780 [20:51] <mattym> Ryanlf999, Ok
#3781 [20:51] <mattym> Ryanlf999, Try to start the game with that one
#3782 [20:51] <Ryanlf999> allright
#3783 [20:51] <mattym> Ryanlf999, If you get a crash log, copy all of it to the paste site
#3784 [20:51] <Ryanlf999> I will
#3785 [20:52] * DuoShadowKiller_ [DuoShadowKiller_@notlogged] has quit. (Quit: Web client closed)
#3786 [20:52] * AlonePlaysMC [AlonePlaysMC@notlogged] has joined #minecrafthelp
#3787 [20:52] <AlonePlaysMC> hello
#3788 [20:52] <Ryanlf999> Its not even letting me accses it
#3789 [20:52] <Ryanlf999> (The game)
#3790 [20:52] <mattym> Ryanlf999, How do you mean?
#3791 [20:52] <AlonePlaysMC> i need help im stuck at the launching screen
#3792 [20:53] <mattym> AlonePlaysMC, Go to http://www.minecraft.net/download , under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3793 [20:53] <AlonePlaysMC> it just says launching and i cant fix it
#3794 [20:53] <Ryanlf999> It son my task bar, and when i push it it just teleports away
#3795 [20:53] <Ryanlf999> im reaaloding it
#3796 [20:53] <Ryanlf999> allright its loaded
#3797 [20:54] <AlonePlaysMC> mattym
#3798 [20:54] <AlonePlaysMC> thank you
#3799 [20:54] <AlonePlaysMC> <3
#3800 [20:54] <Ryanlf999> The same darn bug );
#3801 [20:54] * Guest84903 [Guest84903@notlogged] has quit. (Read error: Connection reset by peer)
#3802 [20:54] <AlonePlaysMC> rylan
#3803 [20:54] <mattym> Ryanlf999, Is it on the version ending in 51?
#3804 [20:54] <Ryanlf999> Yes
#3805 [20:54] <AlonePlaysMC> ryan whats your bug?
#3806 [20:54] <mattym> Ryanlf999, Then give it a few minutes
#3807 [20:54] <mattym> Ryanlf999, It still needs to redownload the minecraft files we initially removed
#3808 [20:54] <Ryanlf999> When i try to play on fullscreen, it will turn black on me
#3809 [20:54] <Ryanlf999> and henn i push f11 its there
#3810 [20:54] <AlonePlaysMC> uh then dont go fullscreen
#3811 [20:55] <Ryanlf999> and at the top it says (Not Responding) for a split second
#3812 [20:55] <Ryanlf999> And it tuens white in that time
#3813 [20:55] * AlonePlaysMC [AlonePlaysMC@notlogged] has quit. (Client Quit)
#3814 [20:56] <Ryanlf999> im going to reload i again
#3815 [20:56] <mattym> Ryanlf999, Wait
#3816 [20:56] <mattym> Ryanlf999, Its probably finishing the file download, closing it isnt helping
#3817 [20:56] * mustache-kia [mustache-kia@notlogged] has joined #minecrafthelp
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#3820 [20:57] <mattym> Ryanlf999, If you dont mind, i can try to remotely asist with it
#3821 [20:57] <mattym> ??> Ryanlf999 tools/teamviewer-quicksupport
#3822 [20:57] <Ryanlf999> Its a hole other bug
#3823 [20:57] <misha600> I was able to get the file downloaded and it is working, however there is not shortcut showing and it is not listed in programs how can I add a shortcut for it?
#3824 [20:57] <Ryanlf999> may i send a video of what it does
#3825 [20:57] <mattym> misha600, Dont, just click the .exe file you downloaded for now
#3826 [20:58] <mattym> misha600, Check the normal launcher again tomorrow
#3827 [20:58] <misha600> ok thank you
#3828 [20:58] <mattym> Ryanlf999, Ok
#3829 [20:58] <mustache-kia> someone plz help me when minecraft launcher comes up i press play and game output (my username) comes up :( i tried deleting it and redownloading it but that doesn't help
#3830 [20:58] * Qball [Qball@notlogged] has quit. (Remote host closed the connection)
#3831 [20:58] <mattym> ??> mustache-kia launcher/game-output
#3832 [20:58] <Absol> mustache-kia: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#3833 [20:58] <Ryanlf999> Ok, how do i send it
#3834 [20:58] <Absol> mustache-kia: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3835 [20:58] <mattym> Ryanlf999, Link the video
#3836 [20:59] <mustache-kia> ok
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#3839 [21:02] * mustache-kia [mustache-kia@notlogged] has quit. (Ping timeout: 195 seconds)
#3840 [21:02] * Ryanlf999 [Ryanlf999@notlogged] has quit. (Ping timeout: 195 seconds)
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#3842 [21:06] * Trials [Trials@notlogged] has joined #minecrafthelp
#3843 [21:07] <Trials> I was trying to log onto my minecraft account but, wouldn't let me, I tried changing my password, still did't do anything. I need to try to change my email but I can't access my account
#3844 [21:07] <Trials> How Will I fix this
#3845 [21:07] * CovertOne [CovertOne@notlogged] has joined #minecrafthelp
#3846 [21:07] <Trials> I am panicking
#3847 [21:07] <urielsalis> ??> Trials login/throttle
#3848 [21:07] <Absol> Trials: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3849 [21:07] <Absol> Trials: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3850 [21:07] <CovertOne> hello
#3851 [21:07] <urielsalis> hi CovertOne
#3852 [21:08] <Trials> Alright thanks
#3853 [21:08] <CovertOne> im having an issue launching minecraft
#3854 [21:08] * urielsalis tips hat
#3854 [21:08] <urielsalis> CovertOne, what issue?
#3855 [21:08] <CovertOne> keeps saying error cant unpack natives
#3856 [21:08] * Trials [Trials@notlogged] has quit. (Client Quit)
#3857 [21:08] <urielsalis> CovertOne, try with the native launcher
#3858 [21:08] <urielsalis> CovertOne, alternate*
#3859 [21:08] <CovertOne> I had it working once and when I went back it displayed this
#3860 [21:09] <urielsalis> ??> CovertOne dl/win/alternate
#3861 [21:09] <CovertOne> native launcher?
#3862 [21:09] <Absol> CovertOne: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3863 [21:09] <CovertOne> ok i tried that one and the 1st one already
#3864 [21:10] <CovertOne> ill try again. should I uninstall current version?
#3865 [21:10] <urielsalis> CovertOne, shouldnt be needed
#3866 [21:10] <CovertOne> ok ill click the link
#3867 [21:11] * mustache-kia [mustache-kia@notlogged] has joined #minecrafthelp
#3868 [21:12] <CovertOne> the minecraft shortcut disappeared from my desktop now
#3869 [21:12] <CovertOne> so where is the file location now so I can play it?
#3870 [21:13] <urielsalis> CovertOne, the .exe you just downloaded
#3871 [21:13] <mustache-kia> ok so I'm on my minecraft launcher and it says game output (mustache_kia) help heres the launcher log [18:49:02 INFO]: Minecraft Launcher 1.6.57 (through bootstrap 100) started on osx... [18:49:02 INFO]: Current time is Feb 24, 2016 6:49:02 PM [18:49:02 INFO]: System.getProperty('os.name') == 'Mac OS X' [18:49:02 INFO]: System.getProperty('os.version') == '10.10.4' [18:49:02 INFO]: System.getProperty('os.arch') == 'x86_64' [18:49:
#3872 [21:13] <urielsalis> mustache-kia, use the alternate launcher
#3873 [21:13] <urielsalis> ??> mustache-kia dl/win/alternate
#3874 [21:13] <mustache-kia> whats that
#3875 [21:13] <Absol> mustache-kia: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3876 [21:13] <CovertOne> I installed the one you pointed me to but for some reason the shortcut I had disapeared and I dont know where I can click to open it
#3877 [21:14] <urielsalis> CovertOne, you have to click the .exe you have just downloaded
#3878 [21:14] <mustache-kia> ok
#3879 [21:14] * fernny [fernny@notlogged] has joined #minecrafthelp
#3880 [21:15] <mustache-kia> OOOOHHHHHH
#3881 [21:15] <mustache-kia> thx for the help
#3882 [21:15] * urielsalis tips hat
#3882 [21:15] <mustache-kia> I'm like XD thats why
#3883 [21:15] <CovertOne> I just searched my computer and show no minecraft file now
#3884 [21:12] * mustache-kia [mustache-kia@notlogged] has quit. (Client Quit)
#3885 [21:12] * fernny [fernny@notlogged] has quit. (Client Quit)
#3886 [21:14] * fernny [fernny@notlogged] has joined #minecrafthelp
#3887 [21:14] * mustache-kia [mustache-kia@notlogged] has joined #minecrafthelp
#3888 [21:14] * R0M3R1T0 [R0M3R1T0@notlogged] has joined #minecrafthelp
#3889 [21:14] <R0M3R1T0> hola?
#3890 [21:14] <CovertOne> ok found it in my download folder
#3891 [21:14] <mustache-kia> ummm
#3892 [21:15] <CovertOne> thank you very much for the help
#3893 [21:15] <mustache-kia> so it didn't work
#3894 [21:15] * CovertOne [CovertOne@notlogged] has quit. (Quit: Web client closed)
#3895 [21:15] <R0M3R1T0> alguien habla español?
#3896 [21:15] <fernny> how can i upgrade to windows 10
#3897 [21:15] <urielsalis> R0M3R1T0, yo
#3898 [21:15] <urielsalis> fernny, a popup should appear if your sysadmin have not disabled it
#3899 [21:16] <R0M3R1T0> por que tengo un problema que tengo una computadora que corre el minecraft a 300 fps con 3gb de memoria ram dedicada y en 1 jugador andaria como si fuera multijugador con lag
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#3901 [21:16] <urielsalis> mustache-kia, can you create a new log and paste it in paste.ubuntu.com
#3902 [21:17] <urielsalis> R0M3R1T0, sacale la ram extra, dejalo como viene por defecto. Darle mas lo empeora
#3903 [21:17] <mattym> mustache-kia, The current launcher has an issue, on minecraft.net/download look for the legacy version for Mac and try that
#3904 [21:17] <R0M3R1T0> mm lo voy a intentar
#3905 [21:17] <mattym> mustache-kia, If that does not work, you will need to wait for the normal launcher to be fixed
#3906 [21:20] <fernny> <urielsalis> in order to open minecraft it tells me i need to upgrade when i press fix problem it sends to a whole different site nothing to do with windows 10
#3907 [21:20] * brouhaha [brouhaha@notlogged] has joined #minecrafthelp
#3908 [21:20] <mattym> fernny, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#3912 [21:22] <R0M3R1T0> me sigue andando igual que antes
#3913 [21:22] <R0M3R1T0> es como si tubiera lag y estoy en 1 jugador
#3914 [21:22] * brouhaha [brouhaha@notlogged] has joined #minecrafthelp
#3915 [21:22] <R0M3R1T0> en una computadora 6 veces peor a esta me andaba re bien y eso q andaba a 60 fps
#3916 [21:22] <mtgweeb> Ive recently changed computers to a new windows and every time i attempt to use my older minecraft account the launcher wll download and just hold the "launching" process indefinitely. Ive tried reinstalling nothing seems to work
#3917 [21:22] <fernny> how do i get the link
#3918 [21:22] <mattym> ??> R0M3R1T0 lang/es
#3919 [21:23] <Absol> R0M3R1T0: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#3920 [21:23] <mattym> mtgweeb, Go to http://www.minecraft.net/download , under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3921 [21:23] <mattym> fernny, The page that you were taken to should have had instructions
#3922 [21:23] <mtgweeb> will try thanks
#3923 [21:23] <mattym> ??> fernny win/dxdiag
#3924 [21:23] <Absol> fernny: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3925 [21:23] <mattym> fernny, Use the link Absol posted
#3926 [21:24] * Dollie [Dollie@notlogged] has joined #minecrafthelp
#3927 [21:24] <brouhaha> I just recently reset my computer due to virus issues and i redownloaded minecraft. well, i tried getting everything set up and it stopped on the launcher on launching (in place of the play button) and is grayed out. it will not start the client no matter how long i wait
#3928 [21:25] <R0M3R1T0> i have a problem with the game because when i run it the game run at 300 fps but when i cut a tree i have lag in one player
#3929 [21:25] * Dollie [Dollie@notlogged] has quit. (Client Quit)
#3930 [21:25] <fernny> ok i have that link open ive gone through all the steps but it just takes me to a support resources page
#3931 [21:25] <mattym> brouhaha, Go to http://www.minecraft.net/download , under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3932 [21:26] <mattym> fernny, You should have created a url, copy that url and paste it in the chat
#3933 [21:26] <brouhaha> ok will try
#3934 [21:26] <brouhaha> should i delete .minecraft and uninstall it first?
#3935 [21:26] <mattym> brouhaha, No
#3936 [21:26] <brouhaha> ok
#3937 [21:26] <mattym> brouhaha, you shouldnt need to do that
#3938 [21:27] <fernny> http://paste.ubuntu.com/15193672/
#3939 [21:27] <mattym> fernny, Can you also get me a copy of the crash log that shows up via the same paste site
#3940 [21:28] <brouhaha> yay it worked thank you so much mattym
#3941 [21:28] <R0M3R1T0> anyone saw my message?
#3942 [21:28] <mattym> R0M3R1T0, What do you mean by lag?
#3943 [21:28] <R0M3R1T0> when i cut a tree the object dont appear
#3944 [21:29] <mattym> R0M3R1T0, Try lowering graphics settings in the games Options
#3945 [21:29] <mattym> R0M3R1T0, And make sure you are not running too many other programs
#3946 [21:30] <R0M3R1T0> I did but still the same
#3947 [21:30] <urielsalis> R0M3R1T0, did you changed the ram allocation?
#3948 [21:30] <R0M3R1T0> no
#3949 [21:31] <urielsalis> R0M3R1T0, what value is it set to in the launcher?
#3950 [21:31] <fernny> what do you mean? sorry im so new at this
#3951 [21:31] <R0M3R1T0> voy a intentar volver a instalar , wait me a second
#3952 [21:32] <mattym> fernny, You got a crash log when you tried to start the game correct?
#3953 [21:32] <R0M3R1T0> I will try reinstalling*
#3954 [21:32] <fernny> yes
#3955 [21:32] <mattym> fernny, Copy the crash log, and put it on paste.ubuntu.com just like you did with the dxdiag, and get me the link for that as well
#3956 [21:36] <fernny> http://paste.ubuntu.com/15193933/
#3957 [21:36] <mattym> fernny, Thats the dxdiag again
#3958 [21:36] <mattym> Can you get me one with the crash report that minecraft gave you
#3959 [21:41] * SGxNARF [SGxNARF@notlogged] has joined #minecrafthelp
#3960 [21:41] * Dollie [Dollie@notlogged] has joined #minecrafthelp
#3961 [21:41] * Fido1092 [Fido1092@notlogged] has joined #minecrafthelp
#3962 [21:41] * Alice7777 [Alice7777@notlogged] has joined #minecrafthelp
#3963 [21:42] <SGxNARF> Hey, Is there a way where I can transfer my old ps3 account saves on minecraft to my ps4 minecraft account
#3964 [21:42] <Dollie> Minecraft is not downloading for me, it either stays at 'installing' or 'launching' the error given is that it cannot unpack natives --- any ideas for fixes?
#3965 [21:42] <Alice7777> Couldn't unpack natives!
#3966 [21:42] <fernny> no i dont know how
#3967 [21:42] <urielsalis> Dollie, Alice7777 use the alternative launcher
#3968 [21:42] <mattym> SGxNARF, One moment
#3969 [21:42] <urielsalis> ??> Dollie dl/win/alternate
#3970 [21:42] <Absol> Dollie: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3971 [21:42] <urielsalis> ??> Alice7777 dl/win/alternate
#3972 [21:42] <Alice7777> java.io.FileNotFoundException: C:\Users\Alice\AppData\Roaming\.minecraft\libraries\tv\twitch\twitch-platform\6.5\twitch-platform-6.5-natives-windows-64.jar (지정된 경로를 찾을 수 없습니다)
#3973 [21:43] <Absol> Alice7777: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3974 [21:43] <mattym> fernny, Ok, well im guessing its the driver issues
#3975 [21:43] <mattym> fernny, Download then Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2032
#3976 [21:43] <Dollie> amazing. thank you!!
#3977 [21:43] * Dollie [Dollie@notlogged] has quit. (Client Quit)
#3978 [21:43] * eros16 [eros16@notlogged] has joined #minecrafthelp
#3979 [21:43] <mattym> SGxNARF, Do you have a PS+ subscription?
#3980 [21:43] <SGxNARF> its a new account on the ps4 by the way
#3981 [21:43] <mattym> SGxNARF, Oh, well then no
#3982 [21:43] <SGxNARF> Yes i do
#3983 [21:43] <mattym> SGxNARF, You need to log in on the PS3 with the account
#3984 [21:44] <mattym> SGxNARF, Make sure you have the minecraft save backed up to the PS+ storage
#3985 [21:44] <mattym> SGxNARF, Then on the PS4 with the same account, start Minecraft, you should get an option to import
#3986 [21:44] <Alice7777> Yeah~~~~ thank you I love you ~~~
#3987 [21:45] <SGxNARF> alright thanks for the help
#3988 [21:45] <mattym> SGxNARF, Also make sure that both Playstations have Minecraft completely up to date
#3989 [21:45] <R0M3R1T0> now we have a problem with the launcher http://puu.sh/nkvIx/d4844740c5.png
#3990 [21:45] <R0M3R1T0> i have*
#3991 [21:45] <mattym> SGxNARF, and open the save at least once on that version
#3992 [21:45] <SGxNARF> alright gotcha
#3993 [21:45] <mattym> R0M3R1T0, There is a bug with the launcehr currently
#3994 [21:45] <urielsalis> R0M3R1T0, use the alternate launcher
#3995 [21:45] <urielsalis> ??> R0M3R1T0 dl/win/alternate
#3996 [21:45] <Absol> R0M3R1T0: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#3997 [21:46] <Fido1092> installed MC for the first time and installed on PC Win 7 Pro.. download was ok, 1.8.9 is stuck at "Launch" .. so I uninstalled java, reinstalled (a few times) and same issue, .
#3998 [21:46] * jhulie_gamer9 [jhulie_gamer9@notlogged] has joined #minecrafthelp
#3999 [21:46] * yomomma860 [yomomma860@notlogged] has quit. (Ping timeout: 195 seconds)
#4000 [21:46] * jhulie_gamer9 [jhulie_gamer9@notlogged] has quit. (Client Quit)
#4001 [21:46] <urielsalis> Fido1092, there is currently a bug with the launcher
#4002 [21:46] <urielsalis> ??> Fido1092 dl/win/alternate
#4003 [21:46] <Absol> Fido1092: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#4004 [21:47] * Fido1092 just my luck bugs on my first day out of the box...lol
#4004 [21:49] * SGxNARF [SGxNARF@notlogged] has quit. (Ping timeout: 195 seconds)
#4005 [21:49] <fernny> what is that gonna do
#4006 [21:49] <mattym> fernny, Update your drivers
#4007 [21:49] <mattym> fernny, Also, never update to Windows 10, your hardware will not work on it
#4008 [21:50] <R0M3R1T0> same problem "lag" in one player ._.
#4009 [21:51] <fernny> okay thank you very really appreciate it
#4010 [21:51] * SGxNARF [SGxNARF@notlogged] has joined #minecrafthelp
#4011 [21:51] <Fido1092> that worked wonderful, thank you..! my kid will be happy tomorrow ..
#4012 [21:51] <mattym> ??> R0M3R1T0 win/dxdiag
#4013 [21:51] <Absol> R0M3R1T0: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4014 [21:52] <SGxNARF> Hey, can I download my ps3 saves on a USB and then transfer the USB to the ps4 and the i'll get my saves back?
#4015 [21:52] <mattym> SGxNARF, Im not sure the PS4 version will convert them from a USB
#4016 [21:52] <mattym> SGxNARF, I think the save needs to be in your online storage
#4017 [21:53] <R0M3R1T0> http://paste.ubuntu.com/15194068/
#4018 [21:53] * techno156 [techno156@notlogged] has joined #minecrafthelp
#4019 [21:53] * SGxNARF [SGxNARF@notlogged] has quit. (Client Quit)
#4020 [21:54] <mattym> R0M3R1T0, Have you installed any mods?
#4021 [21:54] <R0M3R1T0> no
#4022 [21:54] <mattym> R0M3R1T0, Are you using a texture pack at all?
#4023 [21:54] <R0M3R1T0> recently reinstalled
#4024 [21:54] <mattym> R0M3R1T0, Did you make sure there are no other programs running?
#4025 [21:55] <R0M3R1T0> nothing additional
#4026 [21:55] <R0M3R1T0> steam and skype nothing more
#4027 [21:55] <mattym> R0M3R1T0, Try closing them
#4028 [21:56] * Awkward_Tomato [Awkward_Tomato@notlogged] has joined #minecrafthelp
#4029 [21:57] <R0M3R1T0> But on another PC 6 times worse, I played with Skype and steam ...
#4030 [21:57] <mattym> R0M3R1T0, Ok, lets try updating the drivers
#4031 [21:57] <mattym> R0M3R1T0, Download and Install the file from here http://www.geforce.com/drivers/results/98550
#4032 [21:57] <Fido1092> next project setting up game controler, the PC and drivers are ok, need to have the game see it, under controls I dont see any opt.
#4033 [21:58] <mattym> Fido1092, There is no native support for controllers on PC
#4034 [21:58] <Fido1092> 10-4
#4035 [21:58] <mattym> Fido1092, And from what ive read, the 3rd party programs that allow it are not very good
#4036 [21:58] <mattym> Fido1092, And from what ive read, the 3rd party programs that allow it are not very good
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#4039 [22:00] * Awkward_Tomato [Awkward_Tomato@notlogged] has joined #minecrafthelp
#4040 [22:01] <Kamila_Ania> The minecraft launcher never actually launches the game. we have tried restarting the computer.
#4041 [22:01] * qndres [qndres@notlogged] has quit. (Quit: Web client closed)
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#4043 [22:02] <mattym> Kamila_Ania, Is the play button stuck on "launching"?
#4044 [22:02] <qndres> hello anyone mind helping me with this crash error http://pastebin.com/e25EerxH
#4045 [22:02] <urielsalis> qndres, please paste the contants of C:\Users\Andy\AppData\Roaming\.minecraft\hs_err_pid5444.log in paste.ubuntu.com and give us the link
#4046 [22:02] <Awkward_Tomato> i need help my minecraft is saying my computer has a lack of updated graphics drivers
#4047 [22:02] <mattym> Awkward_Tomato, Do you have the link to your dxdiag report? If so please post the link in this chat.
#4048 [22:03] <Awkward_Tomato> yes i do
#4049 [22:03] * Kamila_Ania [Kamila_Ania@notlogged] has quit. (Client Quit)
#4050 [22:04] * john_ [john_@notlogged] has joined #minecrafthelp
#4051 [22:04] <Awkward_Tomato> umm
#4052 [22:04] <qndres> http://paste.ubuntu.com/15194138/
#4053 [22:04] <qndres> there you go
#4054 [22:04] <Awkward_Tomato> for some reason i cant enter the link
#4055 [22:04] <Awkward_Tomato> hold on
#4056 [22:04] <mattym> Awkward_Tomato, Make sure you are pasting the full url
#4057 [22:05] <mattym> Awkward_Tomato, I cannot start with a /
#4058 [22:05] <urielsalis> qndres, one moment
#4059 [22:05] <Awkward_Tomato> http://paste.ubuntu.com/15194071/
#4060 [22:05] <Awkward_Tomato> ok now it workds
#4061 [22:05] <Awkward_Tomato> works*
#4062 [22:05] * TheOcta5 [TheOcta5@notlogged] has joined #minecrafthelp
#4063 [22:05] <mattym> Awkward_Tomato, Ok one moment
#4064 [22:05] <john_> I am having issues getting mincraft started. new account new comp, new download. I am getting an error: Couldn't unpack natives! and the launcher seems to not do anything after that
#4065 [22:05] <Awkward_Tomato> ok
#4066 [22:05] <qndres> ok
#4067 [22:05] <TheOcta5> My minecraft account has been migrated to a mojang account and not by me, what should i do?
#4068 [22:06] * tiago [tiago@notlogged] has joined #minecrafthelp
#4069 [22:06] <mattym> john_, Go to http://www.minecraft.net/download , under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
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#4071 [22:07] * danielmarmolejo [danielmarmolejo@notlogged] has joined #minecrafthelp
#4072 [22:07] <danielmarmolejo> hola me cancelaron mi cuenta que paso?
#4073 [22:07] <mattym> Awkward_Tomato, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
#4074 [22:07] <john_> I used the autoinstaller thingy and got the error. then i went and downloaded the exe file like you say afterwords and still get the same problem. should i uninstall it?
#4075 [22:08] <TheOcta5> My minecraft account has been migrated to a mojang account and not by me, what should i do?
#4076 [22:08] <TheOcta5> My minecraft account has been migrated to a mojang account and not by me, what should i do?
#4077 [22:08] <Awkward_Tomato> ok
#4078 [22:08] <mattym> john_, Make sure you downloaded the .exe that is listed under the Windows Alternative area
#4079 [22:08] <mattym> john_, And make sure you use the file you downloaded to start the game, not any shortcuts or start menu entries
#4080 [22:08] <john_> ooh, i see two .exe there. i will try that
#4081 [22:08] * danielmarmolejo [danielmarmolejo@notlogged] has quit. (Client Quit)
#4082 [22:08] <mattym> john_, There is currently a bug in the normal launcher, you will need to use the alternative one for now
#4083 [22:09] <john_> okay
#4084 [22:09] <qndres> @uriel are u there?
#4085 [22:09] <john_> ty
#4086 [22:09] <mattym> TheOcta5, What is your ingame username?
#4087 [22:09] <TheOcta5> TheOcta5
#4088 [22:09] <mattym> ??> TheOcta5 mojang/email
#4089 [22:09] <Absol> TheOcta5: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4090 [22:09] <Absol> TheOcta5: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#4091 [22:09] <TheOcta5> I created a mojang account and tried to import my minecraft account and it said that it was already migrated
#4092 [22:10] <mattym> TheOcta5, Fill out the form Absol linked, in the Message area, say the account was hacked
#4093 [22:10] <urielsalis> ??> qndres win/dxdiag
#4094 [22:10] <Absol> qndres: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4095 [22:10] <urielsalis> mattym, what happened between :05 and 0:12?
#4096 [22:10] <qndres> what?
#4097 [22:10] <john_> mattym that worked. thanks again
#4098 [22:10] <urielsalis> qndres, follow what absol said
#4099 [22:11] * john_ [john_@notlogged] has quit. (Quit: Web client closed)
#4100 [22:11] <urielsalis> qndres, also, do you mind giving me that file again? My pc crashed and I lost that
#4101 [22:12] <Awkward_Tomato> mattym, i downloaded the file it says the file has finished downloading, do i press run, open folder,or view downloards?
#4102 [22:12] <mattym> Awkward_Tomato, Run
#4103 [22:12] <Awkward_Tomato> ok thanks
#4104 [22:12] <mattym> Awkward_Tomato, Then follow the instructions the installer give you
#4105 [22:13] <qndres> http://paste.ubuntu.com/15194197/
#4106 [22:14] <qndres> http://paste.ubuntu.com/15194138/ heres the first one u mist uriles
#4107 [22:14] <qndres> uriel*
#4108 [22:14] <Awkward_Tomato> uhh my "run button" just disapeered do i double click on the file?
#4109 [22:15] <mattym> Awkward_Tomato, Yes
#4110 [22:15] * PanchitoPokas [PanchitoPokas@notlogged] has joined #minecrafthelp
#4111 [22:12] <Awkward_Tomato> oh ok
#4112 [22:13] <qndres> ?
#4113 [22:13] <mattym> qndres, Try giving minecraft less RAM
#4114 [22:14] <Awkward_Tomato> Now it says "do you want to make changes to your computer" im sure you press "yes"?
#4115 [22:14] <mattym> Awkward_Tomato, Yes
#4116 [22:14] <Awkward_Tomato> ok
#4117 [22:14] <mattym> Awkward_Tomato, You need to let that program install the drivers
#4118 [22:14] <mattym> let it do what it want
#4119 [22:14] <urielsalis> ??> qndres win/dxdiag
#4120 [22:14] <Absol> qndres: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4121 [22:15] <qndres> im confused
#4122 [22:15] <mattym> qndres, He missed the link, its ok i sent it to him
#4123 [22:15] <mattym> qndres, Try allocating less RAM to minecraft
#4124 [22:16] * fernny [fernny@notlogged] has quit. (Quit: Web client closed)
#4125 [22:16] <qndres> will do
#4126 [22:16] <mattym> qndres, You currently have it set to 5GB, and only have 6GB on your system, thats too much
#4127 [22:16] <Awkward_Tomato> it is currently extracting the files
#4128 [22:16] * TheOcta5 [TheOcta5@notlogged] has quit. (Quit: Web client closed)
#4129 [22:17] <Awkward_Tomato> now its done
#4130 [22:17] * brouhaha [brouhaha@notlogged] has quit. (Quit: Web client closed)
#4131 [22:18] <urielsalis> qndres, and also install http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064
#4132 [22:18] <Awkward_Tomato> It asks " This computer currently contains driver versions newer than the versions you are about to install, are you sure you want to overwrite the following drivers with the older versions"?
#4133 [22:19] <Awkward_Tomato> do i press yes?
#4134 [22:19] <qndres> which one do i click?
#4135 [22:20] <qndres> catalyst
#4136 [22:20] <qndres> or radon
#4137 [22:20] * Fido1092 [Fido1092@notlogged] has quit. (Quit: Web client closed)
#4138 [22:20] <qndres> radeon*
#4139 [22:20] <urielsalis> qndres, radeon
#4140 [22:20] * PanchitoPokas [PanchitoPokas@notlogged] has joined #minecrafthelp
#4141 [22:20] <qndres> does this make me run more fps?
#4142 [22:21] <qndres> or what does it do?
#4143 [22:21] <Awkward_Tomato> mattym do i press yes now
#4144 [22:21] <urielsalis> qndres, it updates your graphic driver
#4145 [22:21] <PanchitoPokas> no puedo iniciar minecraft me sale esto: [22:12:57 ERROR]: Couldn't unpack natives!
#4146 [22:21] <urielsalis> PanchitoPokas, usa el launcher alternativo
#4147 [22:22] <urielsalis> ??> PanchitoPokas dl/win/alternate
#4148 [22:22] <Absol> PanchitoPokas: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#4149 [22:22] <mattym> Awkward_Tomato, One moment
#4150 [22:22] * R0M3R1T0 [R0M3R1T0@notlogged] has quit. (Ping timeout: 195 seconds)
#4151 [22:22] <qndres> oh
#4152 [22:22] <mattym> Awkward_Tomato, Yes, let it try to overwrite it
#4153 [22:22] <PanchitoPokas> Gracias
#4154 [22:23] * urielsalis tips hat
#4154 [22:23] <Awkward_Tomato> ok
#4155 [22:23] <Awkward_Tomato> im waiting for the set up operation
#4156 [22:23] <mattym> Awkward_Tomato, If it gives you an issue let me know, we may need to try with a different driver version
#4157 [22:23] * PanchitoPokas [PanchitoPokas@notlogged] has quit. (Client Quit)
#4158 [22:24] <Awkward_Tomato> :/ ok
#4159 [22:25] <Awkward_Tomato> how long does this process usually take?
#4160 [22:25] <mattym> Awkward_Tomato, It differs from computer to computer
#4161 [22:25] <mattym> Awkward_Tomato, So, no idea
#4162 [22:25] <Awkward_Tomato> oh
#4163 [22:26] <Awkward_Tomato> and my installation is complete now
#4164 [22:26] <Awkward_Tomato> i have to restart my computer
#4165 [22:26] <mattym> Awkward_Tomato, Restart then try MC
#4166 [22:26] <Awkward_Tomato> ok thanks again
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#4171 [22:43] * katie [katie@notlogged] has joined #minecrafthelp
#4172 [22:44] <katie> I can't play games. Software stays at "Launching" status for a long time
#4173 [22:44] <mattym> katie, Go to http://www.minecraft.net/download , under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#4174 [22:45] <katie> should i delete the previous one that I downloaded?
#4175 [22:45] * rtrgds [rtrgds@notlogged] has joined #minecrafthelp
#4176 [22:45] <rtrgds> how can i fix the error java
#4177 [22:46] <mattym> katie, You shouldnt need to
#4178 [22:46] <rtrgds> ?
#4179 [22:46] <mattym> rtrgds, Please be more specific
#4180 [22:46] <katie> Thank you mattym
#4181 [22:46] <mattym> katie, There is a bug in the current version of the normal launcher, so use the alt for now
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#4185 [22:47] <rtrgds> how can i fix the java.langNullPointerException
#4186 [22:47] <mattym> rtrgds, Is that the full error you are getting?
#4187 [22:47] <rtrgds> yeahh :)
#4188 [22:47] <rtrgds> :(
#4189 [22:48] <rtrgds> what?
#4190 [22:48] <mattym> rtrgds, are you on windows or Mac?
#4191 [22:48] <rtrgds> windows
#4192 [22:48] <mattym> rtrgds, What antivirus program(s) do you have installed?
#4193 [22:48] * ERay [ERay@notlogged] has joined #minecrafthelp
#4194 [22:48] <rtrgds> Avast
#4195 [22:49] <mattym> rtrgds, Ok
#4196 [22:49] <mattym> rtrgds, Ok
#4197 [22:49] * ERay [ERay@notlogged] has left #minecrafthelp
#4198 [22:49] <rtrgds> so what will im going to do?
#4199 [22:49] <mattym> rtrgds, Uninstall Avast, restart the computer then try Minecraft again. If it works reinstall the latest version of Avast
#4200 [22:49] <rtrgds> ok ok :)
#4201 [22:49] <rtrgds> thanks bye :D
#4202 [22:50] * thestxnasty [thestxnasty@notlogged] has joined #minecrafthelp
#4203 [22:51] <thestxnasty> i need help java.exe error when try to launch the game nooone has helped. me
#4204 [22:51] <mattym> thestxnasty, Do you get a full crash log?
#4205 [22:51] <thestxnasty> umm how do i know if i get full crash log
#4206 [22:52] <mattym> thestxnasty, When you get the error is it on a screen with a lot of text, or just like a few lines
#4207 [22:52] <thestxnasty> umm its just a pop up taht says java.exe- appliction error thats it
#4208 [22:52] <mattym> thestxnasty, thats all it says?
#4209 [22:53] <thestxnasty> the application was unable to start correctly 0xc00000005 click ok to close the app
#4210 [22:53] <mattym> thestxnasty, Oh, does it have a part where it says Problematic Frame?
#4211 [22:54] <thestxnasty> it does not
#4212 [22:54] <thestxnasty> that is all i can get it to give me
#4213 [22:54] <mattym> thestxnasty, Normally i would say to reinstall the game with the most recent launcher
#4214 [22:55] <thestxnasty> tried it already
#4215 [22:55] <mattym> thestxnasty, However there is currently a bug in the latest launcher version
#4216 [22:55] <mattym> thestxnasty, Go to http://www.minecraft.net/download , under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#4217 [22:55] <thestxnasty> ok
#4218 [22:55] <mattym> thestxnasty, Try with that file ^
#4219 [22:55] <mattym> thestxnasty, If that doesnt help, you may need to try again tomorrow when hopefully they will have fixed the launcher
#4220 [22:56] <thestxnasty> ok thank you :D
#4221 [22:57] * a4wheeler [a4wheeler@notlogged] has joined #minecrafthelp
#4222 [22:57] <a4wheeler> okay so i joined a server with this plugin capcha and i left and now when i join a server i cant talk it says like cannot send text?
#4223 [22:58] <mattym> a4wheeler, In Options, Multiplayer Settings, make sure that Chat is set to Chat:Shown
#4224 [22:59] * Acarii|Away [Acarii|Away@notlogged] has joined #minecrafthelp
#4225 [22:59] <a4wheeler> no like i join a server and did this capcha and it wouldnt let me talk.... but then i join different server and it says "cannot send chat message"
#4226 [22:59] <mattym> a4wheeler, Did you check the Chat setting?
#4227 [23:00] <a4wheeler> for
#4228 [23:00] <mattym> a4wheeler, Is it set to "Chat:Shown"
#4229 [23:01] * thestxnasty [thestxnasty@notlogged] has quit. (Ping timeout: 195 seconds)
#4230 [23:02] <a4wheeler> it worked thanks
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#4233 [23:15] * t_wanderer [t_wanderer@notlogged] has joined #minecrafthelp
#4234 [23:18] <t_wanderer> Hello, I am having a problem with the launcher. I just migrated to a new computer, and reinstalled minecraft. A fresh copy from the minecraft site. It loads, recognizes my login, finshes the install and gives me the play button. But when pressed it just hangs forever. In the Log, it only lists one error, "cannot unpack natives." How can I resolve this?
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#4238 [23:24] <Squid> How do I post something on the forum? I have no idea...
#4239 [23:25] <Squid> Please help me
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#4241 [23:33] <mattym> t_wanderer, Still there?
#4242 [23:33] <mattym> t_wanderer, Go to http://www.minecraft.net/download , under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#4243 [23:34] <mattym> t_wanderer, Due to a bug in the current launcher, you will need to use that one for now
#4244 [23:34] <mattym> t_wanderer, Check the normal launcher again tomorrow or later
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#4246 [23:36] * JiJi [JiJi@notlogged] has joined #minecrafthelp
#4247 [23:36] <JiJi> My minecraft wont open for some reason when i hit play it says loading then closes
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#4249 [23:45] <CubeTheThird> !message
#4250 [23:46] <CubeTheThird> !message 04There is currently a bug in the last launcher update, which will prevent the game from launching. Download the alternate launcher for Windows here: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#4251 [23:49] <JiJi> Oh Ok
#4252 [23:51] <JiJi> Is there a OS X Version? if possible?
#4253 [23:51] <mattym> JiJi, if you go to minecraft.net/download
#4254 [23:52] <mattym> JiJi, There should be a Mac legacy version to try
#4255 [23:52] <JiJi> Okie!
#4256 [23:52] <mattym> JiJi, If you dont see it, try hitting the Show All Platforms button
#4257 [23:52] <JiJi> Okie
#4258 [23:53] * boe [boe@notlogged] has joined #minecrafthelp
#4259 [23:54] <boe> When will the launcher be fixed?
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#4261 [23:57] * paulied [paulied@notlogged] has joined #minecrafthelp
#4262 [23:57] <paulied> hello?
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#4264 [23:57] <paulied> i just want a refund
#4265 [23:57] <paulied> i just want a refund
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