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#3 [00:05] <bobaseth> hey, so I'm on a mac and the launcher keeps crashing, should I also download the alternate mac os launcher like it says for the windows launcher?
#4 [00:06] <mattym> bobaseth, Check on minecraft.net/download for the Mac Legacy version
#5 [00:06] <mattym> bobaseth, If you dont see it, click Show All Platforms
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#7 [00:06] <bobaseth> cool I considered that before, but I didn't know if it was happening to a lot of people. thanks!
#8 [00:06] <bobaseth> cool I considered that before, but I didn't know if it was happening to a lot of people. thanks!
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#10 [00:08] <CubeTheThird> !message 04There is currently a bug in the last launcher update, which will prevent the game from launching. Download the alternate launcher for Windows here: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe Mac Download here: http://launcher.mojang.com/download/Minecraft_legacy.dmg
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#17 [00:13] <Rockses> Hello?
#18 [00:13] <Rockses> Anyone here?
#19 [00:14] <boe> When will the Launcher Bug be fixed?
#20 [00:14] <mattym> boe, Did you see the message?
#21 [00:14] <mattym> boe, Use the alternate one, the regular one will be fixed when its fixed
#22 [00:15] <Rockses> I'm trying to run minecraft on my new windows 10 computer and it runs extreemly slow even on the title screen.
#23 [00:15] <boe> Okay, sorry...
#24 [00:15] <mattym> Rockses, Have you added any mods?
#25 [00:15] <Rockses> I click multiplayer and it takes like 7 seconds to relize I clicked it
#26 [00:16] <Rockses> I'm attempting to play on the tekkit launcher
#27 [00:17] <mattym> Rockses, We do not assist with mods here. but, fyi then generaly slow down the game
#28 [00:18] <Rockses> Normal minecraft does the same thing as well
#29 [00:19] <mattym> ??> Rockses win/dxdiag
#30 [00:19] <Absol> Rockses: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#31 [00:20] <mattym> Rockses, Get me the info the link from Absol has you make
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#36 [00:26] <Rockses> pastebin.com/tT0aZq80
#37 [00:26] <mattym> Rockses, One moment
#38 [00:28] <mattym> Rockses, Lets try a graphics driver update
#39 [00:28] <mattym> Rockses, Download then Install the 3rd file listed here https://downloadcenter.intel.com/download/25620/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-6th-Gen-
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#43 [00:38] <Rockses> That did not speed it up
#44 [00:39] <mattym> Rockses, Are you using a texture pack?
#45 [00:39] <Rockses> No
#46 [00:39] <mattym> Rockses, And testing in unmodded
#47 [00:39] <Rockses> yes
#48 [00:39] <mattym> did you restart after the driver install?
#49 [00:40] <Rockses> yes
#50 [00:40] <mattym> Rockses, Are you running any other programs?
#51 [00:40] <Rockses> no
#52 [00:41] * callynthegamer [callynthegamer@notlogged] has joined #minecrafthelp
#53 [00:42] <callynthegamer> hello?
#54 [00:43] <callynthegamer> anyone there?
#55 [00:44] <mattym> Yes
#56 [00:44] <Anna> ??> callynthegamer ask
#57 [00:44] <Absol> callynthegamer: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#58 [00:44] <Absol> callynthegamer: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#59 [00:45] <Anna> Yes there are people here, we are just waiting for you to say what you need help with
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#61 [00:49] <callynthegamer> ok im on the launcher and im pressing play then it says:lack of graphic drivers ive followed the step's and here is my dxdag report
#62 [00:49] <callynthegamer> http://paste.ubuntu.com/15195087/
#63 [00:51] <callynthegamer> hello?
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#67 [00:59] <callynthegamer> so can anyone help?
#68 [01:00] <callynthegamer> ok im in the minecraft lancher i press play and it shows: "lack of updated graphic drivers" here is my dxdiax report:
#69 [01:00] <CarNcol> can you download and use older versions and how?
#70 [01:00] <callynthegamer> paste.ubuntu.com/15195087/
#71 [01:01] <urielsalis> callynthegamer, one moment
#72 [01:01] <callynthegamer> http://paste.ubuntu.com/15195087/
#73 [01:01] <urielsalis> ??> callynthegamer launcher/change-version
#74 [01:01] <Absol> callynthegamer: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#75 [01:01] <callynthegamer> i mean
#76 [01:01] <callynthegamer> launcher
#77 [01:02] <urielsalis> callynthegamer, that PC doesnt meet the minimum requirements
#78 [01:02] <CarNcol> ty absol
#79 [01:02] <urielsalis> ??> CarNcol bot
#80 [01:02] <Absol> CarNcol: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#81 [01:03] <callynthegamer> so what should i do?
#82 [01:03] <urielsalis> callynthegamer, and also, there are no drivers for your graphic card for Windows 10
#83 [01:06] <choufleur235> Hi I can't run the alternate launcher on windows because I have a version of new version of Java and it is asking java runtime environnement 1.6.0
#84 [01:06] <urielsalis> choufleur235, you have a mac?
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#86 [01:07] <urielsalis> choufleur235, wait, Its asking for java 1.6? What version of java you have installed
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#88 [01:10] <callynthegamer> look:http://imgur.com/xeQO3Od
#89 [01:10] <Jjjj> After the update recently went into a world I have been building in and the landscape changed and can't find any of my buildings. What is going on.
#90 [01:11] <urielsalis> callynthegamer, I already told you what to do
#91 [01:11] <urielsalis> ??> callynthegamer win/downgrade
#92 [01:11] <Absol> callynthegamer: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#93 [01:11] <callynthegamer> thank yoou
#94 [01:11] <urielsalis> Jjjj, You probably are in another place. You can teleport yourself using mcedit, but we dont support that here
#95 [01:11] <choufleur235> java 1.8.0
#96 [01:12] <urielsalis> choufleur235, go to java.com and install the latest
#97 [01:12] <choufleur235> it is the suppose to be the latest I installed it yesterday becuase of the bug
#98 [01:12] <urielsalis> choufleur235, the bug with the launcher?
#99 [01:13] <urielsalis> choufleur235, and the latest is 1.8.73
#100 [01:13] <choufleur235> Yes the launcher thing
#101 [01:14] <urielsalis> choufleur235, the launcher thing has nothing to do with java
#102 [01:14] <choufleur235> Yes sorry the one I have says 1.8.0_73
#103 [01:14] <urielsalis> choufleur235, where does it say that you need java 1.6?
#104 [01:15] <Jjjj> No I walk to the edge of the map I was in and in the next quadrant everything was different when I held up my already filled in map it changed and was completely different. Then traveled further looking for things and found half a mounting
#105 [01:15] <urielsalis> Jjjj, you may have opened another world, or in another version
#106 [01:15] <choufleur235> I know because I am not suppose to need Java for minecraft but yesterday minecraft launcher wasn't working so I looked for what I could change to try and fix it and I needed java for the alternate launcher
#107 [01:16] <choufleur235> the launcher you have at the top of this chat saying about the launcher problem
#108 [01:13] <urielsalis> choufleur235, then I suggest that you just wait it out. Someone here talked with Mojang and they fixed it but is still not live
#109 [01:14] <choufleur235> ok thank you :)
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#117 [01:51] <Exigo> Hello? ^^
#118 [01:51] <Exigo> I got a problem with my Realm - it sais "java.net.ConnectException: Connection Refused: no further information"
#119 [01:53] <Exigo> I can't connect for 4 days straight + can't restart it or anything...
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#128 [02:26] <gio> my minecraft does not want to work
#129 [02:26] <gio> when i press launch it just says launching
#130 [02:26] <gio> [03:27:00 INFO]: Minecraft Launcher 1.6.57 (through bootstrap 100) started on windows... [03:27:00 INFO]: Current time is Feb 25, 2016 3:27:00 AM [03:27:00 INFO]: System.getProperty('os.name') == 'Windows 10' [03:27:00 INFO]: System.getProperty('os.version') == '10.0' [03:27:00 INFO]: System.getProperty('os.arch') == 'amd64' [03:27:00 INFO]: System.getProperty('java.version') == '1.8.0_25' [03:27:00 INFO]: System.getProperty('java.ve
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#140 [02:52] <DKJ2> hey guys my problem is about twitch in minecraft. Two days ago i tried to connect my twitch Account to Minecraft and it keeps saying i have to link the Accounts
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#144 [03:01] <Exigo> I got a problem with my Realm - it sais "java.net.ConnectException: Connection Refused: no further information". I can't connect for 4 days straight + can't restart it or anything...
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#147 [03:25] <GreyVulpine> Exigo - That's going to be something you'll need to contact Mojang Support for.
#148 [03:25] <GreyVulpine> Exigo - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#150 [03:38] <Arnav> Will minecraft work in windows10?
#151 [03:39] <Arnav> hello?
#152 [03:39] <Arnav> any ass is on?
#153 [03:40] <Arnav> you basterds
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#156 [03:50] <pat-new> hi...my firat time downloading minecraft to this laptop. but game crashed upon installation.
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#170 [04:28] <TheAnonymousEgyptian> To whom it may concern
#171 [04:29] <TheAnonymousEgyptian> I have recently attempted to alter my password for my Mojang account, however the instruction e-mail is not sending
#172 [04:30] <TheAnonymousEgyptian> or is not being recieved, I'm not entirely sure
#173 [04:30] <TheAnonymousEgyptian> **Recieved
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#175 [04:31] <TheAnonymousEgyptian> is there anyone that can help??
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#177 [04:32] <TheAnonymousEgyptian> ??
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#186 [04:48] <UnwinMQS> Lack of updated graphics drivers
#187 [04:50] <UnwinMQS> Lack of updated graphics drivers error
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#199 [05:56] <Exigo> GreyVulpine - I did this and they sendet me a link to this chat.
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#205 [06:04] <ahmed> my minecraft when i play it always crash
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#219 [06:29] <Jamesb> I keep getting a failure to load natives when it tries to launch my kids game will the alternative launcher work
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#228 [06:39] <julianmhirst> I just set up a Realm. Worked fine for a few days. Now this: "Failed to connect to server - java.net.ConnectException: Connection refused:" Nothing at all changed before vs. after - same Internet connection, same laptop, same everything. And all other Internet services working fine. I'm on a residential ISP (TalkTalk UK). No network or network admin to deal with. One minute we could access the Realm, the next minute not. Can anybody help? Thank y
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#231 [06:46] <julianmhirst> Hello. I bought and set up a Realm last weekend. We used it for a few days, and then we were suddenly shut out with "Failed to connect to server - java.net.ConnectException: Connection refused:" At our end, nothing had changed - same MacBook, same home broadband (TalkTalk UK), and all other Internet services working perfectly. Just the Realm shutting us out from one moment to the next.
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#233 [06:47] <Zip> Guys I need help
#234 [06:47] * jkkhhjjhj [jkkhhjjhj@notlogged] has joined #minecrafthelp
#235 [06:47] <Zip> I cant connect to any one my servers, NONE!
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#246 [07:00] <Wardoge> I need heko
#247 [07:00] <Wardoge> hel[*
#248 [07:01] * Wardoge_ [Wardoge_@notlogged] has joined #minecrafthelp
#249 [07:01] <Wardoge_> I get this java.lang.NullPointerException: group
#250 [07:02] <Wardoge_> i dont have mcaffe
#251 [07:02] <Wardoge_> or any firewall
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#253 [07:03] <vasibebe> Hi Mojang team. I bought the minecraft 3 months ago but i can't log in now. Can you help me with this problem ?
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#262 [07:13] <Raven_Rose> i have tryed to reset my password and it says that i have done it but the new password does not work! someone please help
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#267 [07:19] <Raven_Rose> is reset password down or something? because it does not work at least not for me...
#268 [07:20] <Andrio> ??> Raven_Rose login/throttle
#269 [07:20] <Absol> Raven_Rose: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#270 [07:20] <Absol> Raven_Rose: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#271 [07:12] <Raven_Rose> okay thank you i will try that :)
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#280 [07:19] <DONIZETTI-PC> meu minecraft nao entra e nao para de crachar porfavor me ajude
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#282 [07:23] <DONIZETTI-PC> meu mine abre e depois cracha nao consigo jogar
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#291 [07:43] <gooseman> Hello, i cant reset my mojang account password. Can someone help me?
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#298 [07:51] <supercraft> obrigado
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#300 [07:53] <supercraft> obrigado
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#304 [07:55] <DONIZETTI-PC> oi
#305 [07:55] <DONIZETTI-PC> yes
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#336 [08:40] * X_MasterHacker_X [X_MasterHacker_X@notlogged] has joined #minecrafthelp
#337 [08:40] <X_MasterHacker_X> Hello
#338 [08:40] <X_MasterHacker_X> Could someone help me with my graphics card?
#339 [08:41] * lew [lew@notlogged] has joined #minecrafthelp
#340 [08:41] <X_MasterHacker_X> My graphics card is apparently outdated
#341 [08:41] <lew> I am having graphics problems with any version of minecraft on windows 8.1
#342 [08:41] * Panda_ [Panda_@notlogged] has joined #minecrafthelp
#343 [08:41] <X_MasterHacker_X> Could someone help me update it?
#344 [08:42] <Qball> X_MasterHacker_X:
#345 [08:42] <X_MasterHacker_X> Yes?
#346 [08:42] <Qball> hold up trying to find it
#347 [08:42] <X_MasterHacker_X> Trying to find what?
#348 [08:42] <Panda_> X_MasterHacker_X, Are you trying to update your launcher?
#349 [08:43] <X_MasterHacker_X> No, I am trying to run minecraft on Windows 7
#350 [08:43] <Qball> X_MasterHacker_X: ?? win/dxdiag
#351 [08:43] <X_MasterHacker_X> It says there is a issue with my graphics card driver.
#352 [08:43] <X_MasterHacker_X> http://paste.ubuntu.com/15197577/
#353 [08:43] * vojtacz23 [vojtacz23@notlogged] has joined #minecrafthelp
#354 [08:44] <Qball> X_MasterHacker_X: is this a new problem
#355 [08:44] * DieHardTrapani [DieHardTrapani@notlogged] has joined #minecrafthelp
#356 [08:44] <Andrio> Nope
#357 [08:44] * X_MasterHacker_X [X_MasterHacker_X@notlogged] has quit. (Client Quit)
#358 [08:44] <Qball> what
#359 [08:44] <Andrio> It's been the number 1 most common issue here for a long time.
#360 [08:44] <Qball> no i was wondering if it was new for them
#361 [08:44] <lew> http://paste.ubuntu.com/15197549/
#362 [08:45] <Andrio> Qball: ??> X_MasterHacker_X win/dxdiag
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#364 [08:45] <Andrio> mm
#365 [08:45] <Qball> Andrio: thanks
#366 [08:45] <Andrio> Sorry.
#367 [08:45] <Panda_> ?? X_MasterHacker_X win/dxdiag
#368 [08:46] <lew> how do I fix it?! I have a link
#369 [08:46] * DOMINATOR743 [DOMINATOR743@notlogged] has joined #minecrafthelp
#370 [08:46] <lew> http://paste.ubuntu.com/15197549/
#371 [08:46] <Qball> Andrio: no now I remember how to use the bot and they left
#372 [08:46] <Panda_> ??> X_MasterHacker_X win/dxdiag
#373 [08:46] * jasonarts13 [jasonarts13@notlogged] has quit. (Quit: Web client closed)
#374 [08:46] <Qball> Panda_: they left
#375 [08:46] <Panda_> Qball, Alright
#376 [08:47] <lew> can someone help? http://paste.ubuntu.com/15197549/
#377 [08:47] <Panda_> lew, What are you trying to fix currently?
#378 [08:47] * marko [marko@notlogged] has joined #minecrafthelp
#379 [08:47] <Qball> lew: ??> gpu/intel
#380 [08:47] <DOMINATOR743> Hey I could really use with my problem any experienced mc players here that can help?
#381 [08:47] * vojtacz23 [vojtacz23@notlogged] has quit. (Client Quit)
#382 [08:47] <Qball> what is the problem
#383 [08:47] * marko [marko@notlogged] has quit. (Client Quit)
#384 [08:47] <Panda_> DOMINATOR743, Whats going on with minecraft?
#385 [08:47] <Qball> lew: is this a new problem for you?
#386 [08:47] <lew> my minecraft on windows 8.1 launches then comes up with a crash report saying I need to update my drivers but they are up to date
#387 [08:48] <Panda_> Audio Driver
#388 [08:48] <Panda_> ?
#389 [08:48] <lew> no it has always been like this
#390 [08:48] <Qball> ??> lew
#391 [08:48] <Qball> ??> gpu/intel
#392 [08:48] <Panda_> ??> lew gpu/intel
#393 [08:48] <DOMINATOR743> So I'm trying to sign into my account but I have 2 one is DOMINATOR743 and the other my alt DOMINATOR7433 I made the mistake of using the same email and somehow I think they merged I can't reset the password to DOMINATOR743 because it sets it for my alt
#394 [08:48] <Absol> lew: You can get drivers for Intel GPUs and chipsets here: http://downloadcenter.intel.com/
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#396 [08:49] <lew> thanks
#397 [08:49] * marko [marko@notlogged] has quit. (Client Quit)
#398 [08:49] <lew> I'll try
#399 [08:49] <DOMINATOR743> I've tried to contact Mojang on the subject but no response
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#401 [08:50] <Panda_> DOMINATOR743, Do you know the password of both of them>
#402 [08:50] <Panda_> ?*
#403 [08:50] <DOMINATOR743> Yeah I do
#404 [08:50] * Jamie_ [Jamie_@notlogged] has joined #minecrafthelp
#405 [08:50] <Panda_> DOMINATOR743, Then there shouldn't be a problem.
#406 [08:50] <Andrio> When did you reach out to Mojang?
#407 [08:50] <DOMINATOR743> But it signs me into my other account
#408 [08:51] * Omar22 [Omar22@notlogged] has joined #minecrafthelp
#409 [08:51] <Panda_> DOMINATOR743, you used the same PASSWORD?
#410 [08:51] <Qball> I don't think mojang would have let you use the same email twice
#411 [08:51] <DOMINATOR743> I think so and that's why they got merged or something
#412 [08:51] <Qball> I dont
#413 [08:51] <Jamie_> hi guys i have no idea what im doing its been ages since ive played minecraft and i dont understand what this majong migration account thing is and i dont know what emails to be used or what so confused
#414 [08:51] <Panda_> DOMINATOR743, reset the one that resets with a new pass
#415 [08:51] <Panda_> and use the same pass for the other account
#416 [08:52] <Panda_> I mean
#417 [08:52] <Panda_> keep the same pass
#418 [08:52] <Panda_> For the one
#419 [08:52] <DOMINATOR743> Ok I'll try
#420 [08:52] <DOMINATOR743> Not home atm
#421 [08:52] <Panda_> Jamie_, Use any of your emails.
#422 [08:52] <Andrio> Jamie_, did you migrade your account?
#423 [08:52] * DOMINATOR743 [DOMINATOR743@notlogged] has quit. (Quit: Web client closed)
#424 [08:53] <Panda_> oh.
#425 [08:53] <Jamie_> i enter all my emails and it says my account has been migrated but it doesnt let me sign in
#426 [08:53] <Andrio> where?
#427 [08:53] <Qball> I still don't think you can have more than one account per email
#428 [08:54] <Qball> Jamie_: did you migrate it?
#429 [08:54] <Jamie_> on both majong and minecraft so i dont know what to do
#430 [08:54] <Jamie_> it says its migrated
#431 [08:54] <Qball> did you migrate it or no?
#432 [08:54] <Andrio> As far as I know you can only get that if you enter your username.
#433 [08:54] * hola [hola@notlogged] has joined #minecrafthelp
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#435 [08:54] <Qball> do you remember migrating it
#436 [08:54] <hola> um
#437 [08:54] <Jamie_> nope
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#440 [08:54] <Qball> Jamie_: do you have the transaction id
#441 [08:55] <Jamie_> i dont know what that is
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#448 [08:56] <Qball> ??> Jamie_ account/trans-id
#449 [08:56] <Absol> Jamie_: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#455 [08:59] <Qball> sometimes I wonder if switching to using mojang account emails was a good idea
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#457 [09:00] * nighter [nighter@notlogged] has quit. (Read error: Connection reset by peer)
#458 [09:01] <CombozPvP> i have a problem when im trying join a server it says java.lang.NullPointerExeption: group
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#464 [09:18] <CombozPvP> please help i have a problem when im trying join a server it says java.lang.NullPointerExeption: group
#465 [09:13] * HelpMePlease [HelpMePlease@notlogged] has joined #minecrafthelp
#466 [09:14] * HenkenSjakie [HenkenSjakie@notlogged] has joined #minecrafthelp
#467 [09:14] <HelpMePlease> Um hello My twitch says it is unbound when I press f6 when it actually is
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#470 [09:15] <HelpMePlease> Anyone available to help? I just asked a question ;(
#471 [09:15] * Panda_ [Panda_@notlogged] has joined #minecrafthelp
#472 [09:16] * tcturner20011 [tcturner20011@notlogged] has joined #minecrafthelp
#473 [09:16] <Panda_> Hi, My minecraft keeps crashing from a error I get.
#474 [09:16] <Panda_> http://paste.ubuntu.com/15197938/
#475 [09:16] <tcturner20011> hi
#476 [09:18] <HelpMePlease> Do you have windows?
#477 [09:18] <tcturner20011> you need to get your Java up-to-date
#478 [09:18] <CombozPvP> i have a problem when im trying join a server it says java.lang.NullPointerExeption: group
#479 [09:18] <CombozPvP> i have a problem when im trying join a server it says java.lang.NullPointerExeption: group
#480 [09:18] <Panda_> HelpMePlease, I do run Windows 10 and My java is up-to-date
#481 [09:18] <tcturner20011> you need to get your Java up-to-date
#482 [09:19] * buvoco01 [buvoco01@notlogged] has joined #minecrafthelp
#483 [09:19] <Panda_> I just updated and reinstalled java
#484 [09:19] <HelpMePlease> Are you familiar with task manager?
#485 [09:19] <Panda_> nothing happened
#486 [09:19] <Panda_> Yes.
#487 [09:19] * buvoco01 [buvoco01@notlogged] has quit. (Client Quit)
#488 [09:19] <HelpMePlease> Have you tried making sure all unneeded processes are closed or stopped?
#489 [09:20] <Panda_> Yes
#490 [09:20] <HelpMePlease> If that doesn't solve it.. Restarting your computer fixes 90% of problems. Have you tried that?
#491 [09:20] <Panda_> I've done that about 100 times
#492 [09:20] <HelpMePlease> ;(
#493 [09:21] <Panda_> I've ran a windows ram test
#494 [09:21] <HelpMePlease> When did this problem start happening?
#495 [09:21] <Panda_> About 4 months ago. I thought it would go away
#496 [09:21] <HelpMePlease> dang
#497 [09:21] <Panda_> Some times minecraft launches fine.
#498 [09:22] <Panda_> But some times it crashs.
#499 [09:22] * CRABSY6 [CRABSY6@notlogged] has joined #minecrafthelp
#500 [09:22] <tcturner20011> ok i probably know what to do
#501 [09:22] <Panda_> Hm
#502 [09:22] <HelpMePlease> Ok well have you tried re-installing java?
#503 [09:22] <Panda_> I just updated and reinstalled java YESTERDAY
#504 [09:22] <HelpMePlease> lol
#505 [09:23] <tcturner20011> restart your computer again
#506 [09:23] <HelpMePlease> ..
#507 [09:23] * joaogames71 [joaogames71@notlogged] has joined #minecrafthelp
#508 [09:23] <Panda_> I've restarted a lot sense then
#509 [09:24] * CombozPvP [CombozPvP@notlogged] has quit. (Quit: Web client closed)
#510 [09:24] <tcturner20011> yeah i know just restart it
#511 [09:24] <Panda_> Why do I need to
#512 [09:24] <tcturner20011> bye
#513 [09:24] <Panda_> Theres no reason I need to
#514 [09:24] <tcturner20011> have to go
#515 [09:24] <Panda_> Cya
#516 [09:25] * joaogames71 [joaogames71@notlogged] has quit. (Client Quit)
#517 [09:25] <Panda_> HelpMePlease, The other day. CubeTheThird, Helped me fix it.. It worked for a while then it crashed
#518 [09:26] <HelpMePlease> What did he say to do?
#519 [09:26] <Panda_> I've reinstalling minecraft too..
#520 [09:26] <Panda_> He told me to reinstall my audio driver
#521 [09:26] <Panda_> and get a new updated one.
#522 [09:27] <HelpMePlease> Hm
#523 [09:27] <Panda_> Be right back
#524 [09:27] <HelpMePlease> Well try this link... I don't know if will work.. but just see http://www.totalsystemcare.com/lp/aw/fix-errors/?error=Error%20Code%200Xc0000005&gclid=Cj0KEQiA6bq2BRC6ppf0_83Z1YIBEiQAgPYNvUWDNyW2mmnx9k-kg0AWBx_1xnScixUkaPjgAqVPtLsaAuPr8P8HAQ
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#528 [09:32] <HelpMePlease> Panda are you there?
#529 [09:32] <Panda_> HelpMePlease, I am back
#530 [09:33] <HelpMePlease> Are you running your minecraft on an Admin account?
#531 [09:33] <Panda_> I would rather not install software I don't know of.
#532 [09:33] <Panda_> Not currentky
#533 [09:33] <HelpMePlease> Yea I wouldn't either..
#534 [09:33] <Panda_> currently*
#535 [09:33] <Panda_> I can/
#536 [09:34] <HelpMePlease> Do that then
#537 [09:34] <HelpMePlease> I think that may be the problem
#538 [09:34] <HelpMePlease> possibly
#539 [09:35] <Panda_> It didn't crash
#540 [09:35] <HelpMePlease> So its working?
#541 [09:35] * Luke_ [Luke_@notlogged] has joined #minecrafthelp
#542 [09:35] <Panda_> I don't want to have to run it like that everytime tho.
#543 [09:35] <Luke_> hello
#544 [09:36] <Panda_> DO u think if I deleted my .minecraft folder and reinstalled mc would it work?
#545 [09:36] <HelpMePlease> Then give your minecraft admin privileges
#546 [09:36] <HenkenSjakie> hallo ik heb pas minecraft gekocht, ben nog niet zo thuis in het forumgebeuren. na de installatie heb ik een paar dagen kunnen spelen, nu start ik op, log in, en krijg een foutmelding: http://paste.ubuntu.com/15197983/
#547 [09:37] <HelpMePlease> Why do you have your account on a non-admin account?
#548 [09:37] <Panda_> HelpMePlease, Cause I have 2 different accounts.
#549 [09:37] * rocco [rocco@notlogged] has joined #minecrafthelp
#550 [09:37] <Panda_> WAIT
#551 [09:37] <Panda_> My mc just crashed as a admin
#552 [09:37] <Luke_> i have a issue with mine where it will not load after the launcher. the launcher will sit their and do nothing but say launching... can someone help me. BTW i am on windows 8.1
#553 [09:37] <HelpMePlease> What did it say?
#554 [09:37] <Chromaryu> Welp
#555 [09:37] <Panda_> Same thing
#556 [09:37] <HelpMePlease> ;(
#557 [09:38] <Chromaryu> ?? paste
#558 [09:38] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#559 [09:38] <HelpMePlease> Was it running fine for a bit?
#560 [09:38] <Panda_> For about 2 mins
#561 [09:38] <Panda_> xD
#562 [09:38] <Chromaryu> Paste at that site and give us link
#563 [09:38] * Luke_ [Luke_@notlogged] has quit. (Client Quit)
#564 [09:38] <Panda_> http://paste.ubuntu.com/15197938/
#565 [09:38] <Panda_> http://paste.ubuntu.com/15197938/
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#567 [09:38] <HelpMePlease> Are you currently on your Admin account?
#568 [09:38] <Panda_> mhm
#569 [09:38] <HelpMePlease> Try running it again?
#570 [09:38] <Chromaryu> ??< index
#571 [09:38] <HelpMePlease> Also yea try just removing your .minecraft folder and redownload it and start from scratch
#572 [09:39] <Panda_> Will my .minecraft folder regenerate?
#573 [09:39] <Panda_> after I run the .exe again?
#574 [09:39] <HelpMePlease> It should if you redownload minecraft from the site
#575 [09:39] <HelpMePlease> It should
#576 [09:40] <HelpMePlease> Also
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#578 [09:40] <HelpMePlease> You are running windows 10?
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#582 [09:41] <IQprof> Can someone help me?
#583 [09:41] <HelpMePlease> You aren't supposed to ask questions like that
#584 [09:41] <IQprof> There is something wrong with my pixel format
#585 [09:42] <IQprof> And i followed the steps
#586 [09:42] <IQprof> and here is my link to the Ubuntu pastebin
#587 [09:42] <IQprof> paste.ubuntu.com/15198092/
#588 [09:42] <IQprof> What should I do?
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#590 [09:44] <HelpMePlease> Not sure I'm looking at it
#591 [09:44] <HelpMePlease> Panda_ where did you go..
#592 [09:44] <Panda_> ...
#593 [09:44] <Panda_> :P
#594 [09:44] <Panda_> I deleted .minecraft
#595 [09:44] <Panda_> trying it right now
#596 [09:45] <IQprof_> I have a pixel format not accelerated problem, I followed the steps and here is my ubuntu link paste.ubuntu.com/15198092/
#597 [09:45] <IQprof_> What should i do?
#598 [09:45] <HelpMePlease> Well I actually don't know much about that prof.. I don't think I'd be able to help you
#599 [09:46] <HelpMePlease> I'm just a random person who logged on here
#600 [09:46] <IQprof_> I know
#601 [09:46] <HelpMePlease> I have a problem and no one even answered me lol
#602 [09:46] <IQprof_> I'm waiting until someone answers
#603 [09:46] * IQprof [IQprof@notlogged] has quit. (Ping timeout: 195 seconds)
#604 [09:47] <IQprof_> otherwise i'll try another site
#605 [09:47] <HelpMePlease> Sorry ;(
#606 [09:47] <IQprof_> what?
#607 [09:47] <HelpMePlease> Sorry I couldn't help ^.^
#608 [09:47] <IQprof_> Ow it doesn't matter
#609 [09:47] <IQprof_> I'll use another site...
#610 [09:47] <HelpMePlease> lol ok
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#612 [09:49] <tyteen4a03> ??> HelpMePlease ask
#613 [09:49] <Absol> HelpMePlease: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#614 [09:49] <Absol> HelpMePlease: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#615 [09:51] <HelpMePlease> Lol I already asked my question a long time ago ;P
#616 [09:51] <HelpMePlease> I didn't ask to ask ^.^
#617 [09:51] <tyteen4a03> HelpMePlease, can you ask your question again
#618 [09:52] <HelpMePlease> Yep, its not necessarily a question tho.
#619 [09:52] <HelpMePlease> My minecraft says its not authorized from twitch broadcasting when it really is
#620 [09:53] <tyteen4a03> HelpMePlease, try deauthorizing Mojang from Twitch.tv, then try again
#621 [09:53] * Panda__ [Panda__@notlogged] has joined #minecrafthelp
#622 [09:54] <HelpMePlease> I've tried that
#623 [09:55] <tyteen4a03> ??> HelpMePlease account/send-email
#624 [09:55] <Absol> HelpMePlease: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#625 [09:56] <Absol> HelpMePlease: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#626 [09:56] <HelpMePlease> Well.. How do I find my transaction id?
#627 [09:56] <tyteen4a03> ??> HelpMePlease account/trans-id
#628 [09:56] <Absol> HelpMePlease: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#629 [09:57] <HelpMePlease> ok
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#643 [10:08] <elputoamo> tygiugulhjjjjjj,kjnbhj, jhbjkjhguyjbnhjuihnijhhhhhhhhhhhhhhhhhhhhhhhhhhh
#644 [10:08] <elputoamo> i
#645 [10:08] <elputoamo> nmn
#646 [10:08] <elputoamo> j
#647 [10:08] <elputoamo> j
#648 [10:08] <elputoamo> j
#649 [10:08] * Absol kicked elputoamo from #minecrafthelp (Reason: lputoamo :Stop spamming)
#650 [10:09] <IQprof> I have a pixel format not accelerated problem, i followed the steps and here the ubuntu paste link: paste.ubuntu.com/15198092/
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#655 [10:13] <AndrejAndrej> http://paste.ubuntu.com/15198409/
#656 [10:14] <AndrejAndrej> What do I need to do to?
#657 [10:15] * gustavo244 [gustavo244@notlogged] has quit. (Quit: Web client closed)
#658 [10:17] <AndrejAndrej> I have a problem, I cannot play Minecraft? I have posted CPU info on Ubuntu (http://paste.ubuntu.com/15198409/). Where can I search for help, support?
#659 [10:19] * The_Xylo_Power [The_Xylo_Power@notlogged] has joined #minecrafthelp
#660 [10:20] <The_Xylo_Power> I HAVE THIS ERROR
#661 [10:20] <The_Xylo_Power> ---- Minecraft Crash Report ---- // I let you down. Sorry :( Time: 25/02/16 10:12 AM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Displa
#662 [10:14] <The_Xylo_Power> And i try the two launchers and dont work ;/
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#667 [10:17] <The_Xylo_Power> Hi... when i try to play minecraft its crashed
#668 [10:17] <The_Xylo_Power> ---- Minecraft Crash Report ---- // I let you down. Sorry :( Time: 25/02/16 10:12 AM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Displa
#669 [10:18] <The_Xylo_Power> and i try the two launchers and dont work :c
#670 [10:18] <AndrejAndrej> What should I do?
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#673 [10:21] <AndrejAndrej> I have a problem, I cannot play Minecraft. I have posted CPU info on Ubuntu (http://paste.ubuntu.com/15198409/). Where can I search for help, support?
#674 [10:21] * The_Xylo_Power [The_Xylo_Power@notlogged] has quit. (Client Quit)
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#677 [10:24] <The_Xylo_Power> Hi when i try to play minecraft i have an error:
#678 [10:24] <The_Xylo_Power> ---- Minecraft Crash Report ---- // I let you down. Sorry :( Time: 25/02/16 10:12 AM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Displa
#679 [10:24] <The_Xylo_Power> and i try the two launchers and doesnt work
#680 [10:25] <AndrejAndrej> I have a problem, I cannot play Minecraft? I have posted CPU info on Ubuntu (http://paste.ubuntu.com/15198409/). Where can I search for help, support?
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#683 [10:26] <evyatargilad> my game crashed. I can't log in
#684 [10:27] <The_Xylo_Power> me to :/
#685 [10:27] <AndrejAndrej> <AndrejAndrej> I have a problem, I cannot play Minecraft? I have posted CPU info on Ubuntu (http://paste.ubuntu.com/15198409/). Where can I search for help, support?
#686 [10:29] * The_Xylo_Power [The_Xylo_Power@notlogged] has quit. (Client Quit)
#687 [10:31] <AndrejAndrej> <AndrejAndrej> I have a problem, I cannot play Minecraft? I have posted CPU info on Ubuntu (http://paste.ubuntu.com/15198409/). Where can I search for help, support?
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#694 [10:47] <AndrejAndrej> I cannot play Minecraft. A pasted info at Ubuntu (http://paste.ubuntu.com/15198409/). Please, help.
#695 [10:49] * Dallas123450 [Dallas123450@notlogged] has joined #minecrafthelp
#696 [10:50] <Dallas123450> Could somebody please help me with this nasty crash? When I go to load forge 1.8 version 11.15.1.1722, I get this: http://pastebin.com/nk0wMXKQ
#697 [10:50] * Mineaneer [Mineaneer@notlogged] has joined #minecrafthelp
#698 [10:50] <Dallas123450> Minecraft crashes, and it will not load.
#699 [10:50] <Dallas123450> Thanks for anyone that can help. I appreciate it!
#700 [10:51] * Guest56252 is now known as urielsalis
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#702 [10:52] <urielsalis> Dallas123450, one moment
#703 [10:52] <urielsalis> Dallas123450, we dont support mods here, and your crash looks like a missing one
#704 [10:53] <Mineaneer> Hello, I need some help. So I'm trying to get a cool name.. So I go to namemc to look at the upcoming names but when I try to get a name everyone gets it before me. So is there a program on there CPU that just puts the name in right away or what. Because I cool name I want is coming up and I would like to get it. So it would be great if someone could tell me. Thanks
#705 [10:54] <urielsalis> Mineaneer, you were here before and we already told you the answer
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#707 [10:54] <urielsalis> Mineaneer, its just luck and timing to get the name, some people have bots that do it for them to. Just pick a original name instead of waiting for something to be avalaible again
#708 [10:55] <Mineaneer> Can someone like me get those bots or...
#709 [10:55] <urielsalis> Mineaneer, nope, do them yourself if you really want one, but they are against the TOS afaik
#710 [10:56] <Mineaneer> Tos?
#711 [10:56] * evyatargilad [evyatargilad@notlogged] has quit. (Ping timeout: 195 seconds)
#712 [10:56] <urielsalis> Mineaneer, Terms of service
#713 [10:57] <Mineaneer> So how would I get it. Do I type it in before the name is available and then click change or is there a better way?
#714 [10:58] * DuoShadowKiller [DuoShadowKiller@notlogged] has joined #minecrafthelp
#715 [10:58] <urielsalis> Mineaneer, just pick a original name instead of waiting for one to be avaliable, there a thousands of people doing the same and you are extremely unluckely to get it
#716 [10:59] <DuoShadowKiller> hi
#717 [10:59] <urielsalis> hi DuoShadowKiller
#718 [10:59] <DuoShadowKiller> hello
#719 [10:59] * DerpgonCz [DerpgonCz@notlogged] has joined #minecrafthelp
#720 [10:59] <Mineaneer> I do have one Mineaneer lol ;) ok well thanks anyway
#721 [10:59] <DerpgonCz> Oi guys!
#722 [10:59] <DuoShadowKiller> helpme
#723 [11:00] <urielsalis> hi DerpgonCz
#724 [11:00] <urielsalis> DuoShadowKiller, you havent asked yet
#725 [11:00] * nkibler7 [nkibler7@notlogged] has joined #minecrafthelp
#726 [11:00] <DerpgonCz> Just a quick question. My Mojang account was stolen (probably by some bot) and my MC name was changed. I immediately reset and changed password, but my username was changed, so I came to ask if it is possible to change my username to my old one without the 30 day period
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#728 [11:01] <urielsalis> DerpgonCz, not possible sorry, you might want to email mojang about it and they might be able to help you though
#729 [11:01] <urielsalis> ??> DerpgonCz mojang/email
#730 [11:01] <Absol> DerpgonCz: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#731 [11:01] <Absol> DerpgonCz: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#732 [11:01] <DerpgonCz> I just came to ask if you heard about anyone having the same issue and getting help
#733 [11:01] <urielsalis> DerpgonCz, we are just volunteers so we dont have account info
#734 [11:01] <urielsalis> DerpgonCz, so we wouldnt know
#735 [11:02] * DuoShadowKiller_ [DuoShadowKiller_@notlogged] has joined #minecrafthelp
#736 [11:02] <DuoShadowKiller_> I can not log in mojand , it says my email does not exist or password are wrong
#737 [11:02] <DerpgonCz> Yeah, I know that, but as I said, if you heard about anyone having the same issue and if it is worth it trying
#738 [11:02] <DerpgonCz> Thanks a bunch for quick response tho, best of luck helping others ;)
#739 [11:03] * Mineaneer [Mineaneer@notlogged] has quit. (Ping timeout: 195 seconds)
#740 [11:03] <DuoShadowKiller_> I can not log in mojang, it says my email does not exist or password are wrong
#741 [11:03] <urielsalis> ??> DuoShadowKiller_ login/throttle
#742 [11:03] <Absol> DuoShadowKiller_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#743 [11:03] <Absol> DuoShadowKiller_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#744 [11:03] <urielsalis> DerpgonCz, I heard the same but I directed them to Mojang like I did to you. I cant know for sure if it worked for them
#745 [11:03] * DuoShadowKiller [DuoShadowKiller@notlogged] has quit. (Ping timeout: 195 seconds)
#746 [11:03] <DerpgonCz> okay, thx and cya
#747 [11:03] * DerpgonCz [DerpgonCz@notlogged] has quit. (Client Quit)
#748 [11:04] <DuoShadowKiller_> do not try even once to make that happen blockade
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#753 [11:05] <DuoShadowKiller_> help
#754 [11:05] <AndrejAndrej> I cannot play Minecraft. A pasted info at Ubuntu (http://paste.ubuntu.com/15198409/). Please, help.
#755 [11:05] <urielsalis> AndrejAndrej, one moment
#756 [11:06] * DuoShadowKiller [DuoShadowKiller@notlogged] has joined #minecrafthelp
#757 [11:06] <DuoShadowKiller> do not try even once to make that happen blockade
#758 [11:06] <urielsalis> DuoShadowKiller, I dont understand you
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#760 [11:07] <urielsalis> AndrejAndrej, download and install http://www.nvidia.com/download/driverResults.aspx/94790/en-us
#761 [11:07] * PhillipSteege [PhillipSteege@notlogged] has joined #minecrafthelp
#762 [11:07] <DuoShadowKiller> try entering minecraft.net to change the skin and tells me not exise email or password is incorrect
#763 [11:08] <urielsalis> ??> DuoShadowKiller login/throttle
#764 [11:08] * Bassett [Bassett@notlogged] has joined #minecrafthelp
#765 [11:08] <Absol> DuoShadowKiller: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#766 [11:08] <Absol> DuoShadowKiller: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#769 [11:08] * DuoShadowKiller_ [DuoShadowKiller_@notlogged] has quit. (Ping timeout: 195 seconds)
#770 [11:09] <DuoShadowKiller> do not attempt to enter several times , I came directly to speak with you
#771 [11:09] * Panda_ [Panda_@notlogged] has joined #minecrafthelp
#772 [11:09] <Panda_> Hello :)
#773 [11:09] <DuoShadowKiller> help
#774 [11:09] <Panda_> DuoShadowKiller, Whats going on?
#775 [11:10] <urielsalis> Panda_, login/throttle, said to him 2 times
#776 [11:10] <Panda_> urielsalis, Ah I see
#777 [11:10] <Panda_> urielsalis, You know how my minecraft was crashing yesterday.
#778 [11:10] <urielsalis> Panda_, yup, did you fixed it?
#779 [11:10] <Panda_> urielsalis, I downloaded the wrong download from mojang...
#780 [11:11] <urielsalis> Panda_, ...
#781 [11:11] <DuoShadowKiller> try entering minecraft.net to change the skin and tells me not exise email or password is incorrect
#782 [11:11] <Panda_> urielsalis, It's all good :)
#783 [11:11] * samosa28 [samosa28@notlogged] has joined #minecrafthelp
#784 [11:11] <Panda_> DuoShadowKiller, Do you know your password?
#785 [11:11] <urielsalis> Panda_, you should try to help here, you look like you know what you do :P
#786 [11:11] <DuoShadowKiller> yes
#787 [11:12] <Panda_> Do you know your email/username? too?
#788 [11:12] * ExoKruzer__ [ExoKruzer__@notlogged] has joined #minecrafthelp
#789 [11:12] <DuoShadowKiller> yes
#790 [11:13] <Panda_> Try again and make sure you type it EXACTLY as you think.
#791 [11:13] * samosa28 [samosa28@notlogged] has quit. (Client Quit)
#792 [11:13] <urielsalis> DuoShadowKiller, and reset your password if you havent
#793 [11:13] <DuoShadowKiller> Yes, I know my password, my username and my email
#794 [11:16] <DuoShadowKiller> I have the email and saved passwords so they are correct
#795 [11:16] <Panda_> Try resetting your password.
#796 [11:16] <DuoShadowKiller> if you try but never arrived mail to modify it
#797 [11:16] <urielsalis> DuoShadowKiller, you didnt receive a email?
#798 [11:17] * Fertos [Fertos@notlogged] has joined #minecrafthelp
#799 [11:17] <DuoShadowKiller> no
#800 [11:17] <DuoShadowKiller> never arrived
#801 [11:19] <urielsalis> ??> DuoShadowKiller account/hacked
#802 [11:19] <Absol> DuoShadowKiller: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#803 [11:19] <Absol> DuoShadowKiller: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#805 [11:20] <DuoShadowKiller> I do not think that because when entering the game works but not on the page than it would minecraft
#806 [11:20] <DuoShadowKiller> I do not think that because when entering the game works but not on the page than it would minecraft
#807 [11:20] * Panda_ [Panda_@notlogged] has left #minecrafthelp
#808 [11:12] <urielsalis> DuoShadowKiller, which is your minecraft username?
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#810 [11:14] * kenan [kenan@notlogged] has joined #minecrafthelp
#811 [11:14] <kenan> Hello why can i log in to my minecraft acc
#812 [11:15] <DuoShadowKiller> my usarname is DuoShadowKiller
#813 [11:15] <urielsalis> kenan, what happens when you try?
#814 [11:15] * Panda__ [Panda__@notlogged] has joined #minecrafthelp
#815 [11:15] <Panda__> urielsalis, Done :P
#816 [11:16] <urielsalis> Panda__, now /msg nickserv identify
#817 [11:16] <urielsalis> Panda__, and dont use webchat :P
#818 [11:16] <Panda__> back in #help?
#819 [11:17] <DuoShadowKiller> help
#820 [11:17] <kenan> Its say migrated account please use your email
#821 [11:17] <urielsalis> Panda__, nope, hexchat should be the first result in google
#822 [11:17] <urielsalis> ??> kenan account/hacked
#823 [11:17] <Absol> kenan: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#824 [11:17] <Absol> kenan: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#825 [11:18] <kenan> Is it
#826 [11:18] <kenan> how
#827 [11:18] <Panda__> I Mean for the identify
#828 [11:18] <Panda__> Do i Do it in #help/
#829 [11:18] <urielsalis> Panda__, you can do it anywhere
#830 [11:18] <kenan> pls help
#831 [11:19] <urielsalis> Panda__, #help is the channel where you can ask about irc
#832 [11:19] <Panda__> It says its not registered.
#833 [11:19] <urielsalis> kenan, we told you what to do
#834 [11:19] <urielsalis> Panda__, you are better off asking in #help than me :P
#835 [11:19] <kenan> you say account hacked
#836 [11:20] <urielsalis> kenan, because someone hacked it and migrated your account
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#838 [11:20] <kenan> can i get it back
#839 [11:20] <kenan> or
#840 [11:20] <urielsalis> kenan, email mojang
#841 [11:21] <urielsalis> <@Absol> kenan: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#842 [11:21] <urielsalis> <@Absol> kenan: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#843 [11:21] <kenan> whats the mail
#844 [11:21] <DuoShadowKiller> id ask me where do I get it?
#845 [11:21] <CARLA>
#846 [11:21] <urielsalis> DuoShadowKiller, only messages that start with your name are for you
#847 [11:22] <CARLA> M
#848 [11:22] <CARLA> YES
#849 [11:22] <urielsalis> CARLA, stop with the caps and ask your question
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#851 [11:23] <DuoShadowKiller> I know, but ask me a id to report a stolen account
#852 [11:24] <urielsalis> ??> DuoShadowKiller account/trans-id
#853 [11:24] <Absol> DuoShadowKiller: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#854 [11:24] <Panda__> ...
#855 [11:25] <CubeTheThird> !message
#856 [11:26] <urielsalis> CubeTheThird, launcher is fixed?
#857 [11:26] <urielsalis> also 2 launcher releases overnight? XD
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#860 [11:27] <CubeTheThird> yup
#861 [11:27] <DuoShadowKiller> if you already read that, but the email when you buy and do not have it , delete it
#862 [11:28] <urielsalis> brb
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#864 [11:30] <kenan> can u help to get my acc back i pay loot of money
#865 [11:30] <Panda__> ??> kenan account/hacked
#866 [11:30] <Absol> kenan: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#867 [11:30] <Absol> kenan: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#868 [11:30] <kenan> its not hack i think
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#870 [11:31] <justrc> When I start minecraft V1.8.9 runs fine v1.9 pre_ or the snapshots I get error and closes as soon as I start a new world?
#871 [11:32] <Panda__> justrc, use http://paste.ubuntu.com/ to show us your error.
#872 [11:32] <Panda__> Paste the url here.
#873 [11:32] <GreyVulpine> Snapshot releases are inherently bug-ridden and unstable. People that run snapshots understand that risk
#874 [11:34] <KuteKupkakes> I am unable to connect to my Minecraft realm. When I double click on it to load it up the following messages is displayed Java.net.ConnectionException: Connectionrefused: no further information
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#877 [11:38] <KuteKupkakes> Please can you tell me what I need to do in order to access my realm. I have never had this problem before. Thank you.
#878 [11:38] <justrc> A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ff966df6637, pid=7420, tid=8848 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig9icd64.dll+0x16637] # # Failed to write core dump. Minidumps are not enabled by default on
#879 [11:38] <Panda__> please use http://paste.ubuntu.com/
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#885 [11:40] <Jamie_> anyone here
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#887 [11:41] <KuteKupkakes> Are any of these messages for me?
#888 [11:41] <Jamie_> sure]if you can hekp me
#889 [11:41] <KuteKupkakes> Are you an advisor?
#890 [11:41] <Jamie_> nope
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#892 [11:42] <KuteKupkakes> I can't help you I'm afraid as I have a problem with my program so waiting for help
#893 [11:42] <Jamie_> okay cool
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#902 [11:47] <KuteKupkakes> I am unable to connect to my Minecraft realm. When I double click on it to load it up the following messages is displayed Java.net.ConnectionException: Connectionrefused: no further information
#903 [11:47] <justrc> ok did that and nothing seems to happen
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#906 [11:51] <KuteKupkakes> I am unable to connect to my Minecraft realm. When I double click on it to load it up the following messages is displayed Java.net.ConnectionException: Connectionrefused: no further information
#907 [11:53] <justrc> When I start minecraft V1.8.9 runs fine v1.9 pre_ or the snapshots I get error and closes as soon as I start a new world?
#908 [11:54] <KuteKupkakes> have you got the latest version on minecraft? (1.8.9)
#909 [11:54] <justrc> 1.8.9 runs fine its the 1.9 pre that wont
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#911 [11:54] <GreyVulpine> justrc - There's a reason why we don't really support snapshot releases here
#912 [11:54] <KuteKupkakes> 1.9 isnt out yet.
#913 [11:55] <justrc> ok
#914 [11:55] <KuteKupkakes> just use 1.8.9 if 1.9 snapshots don't work.
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#916 [11:55] <KuteKupkakes> my problem is that I am unable to connect to my Minecraft realm. When I double click on it to load it up the following messages is displayed Java.net.ConnectionException: Connectionrefused: no further information
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#919 [11:56] <mattym> KuteKupkakes, Are you sure the realm is online?
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#921 [11:57] <bryangamerdias> oi
#922 [11:57] <KuteKupkakes> yes
#923 [11:57] <bryangamerdias> o mine ta crashando
#924 [11:58] <KuteKupkakes> everything else is working perfectly fine, none of my friends can get on my realm either
#925 [11:58] <mattym> ??> bryangamerdias launcher/crash-log
#926 [11:58] <Absol> bryangamerdias: We need to see your crash log, which appears after a crash.
#927 [11:58] <Absol> bryangamerdias: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#928 [11:58] <mattym> KuteKupkakes, That error usually means there is an issue in the connection between you and the server
#929 [11:58] <KuteKupkakes> java.net.ConnectionException: Connectionrefused: no further information
#930 [11:59] <mattym> KuteKupkakes, Check your Realms control panel to make sure its online, maybe restart it if you have that option
#931 [11:59] <KuteKupkakes> thats my crash report
#932 [11:59] <bryangamerdias> ta crashando
#933 [11:59] <KuteKupkakes> im not sure how to restart my realm
#934 [11:59] <bryangamerdias> q
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#936 [12:00] <mattym> KuteKupkakes, There should be an option to turn it off then back on in the Admin Control Panel
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#938 [12:01] <mattym> KuteKupkakes, Its mentioned here https://help.mojang.com/customer/en/portal/articles/1666367-realms-admin-options
#939 [12:01] <KuteKupkakes> ok thank you.
#940 [12:01] <mattym> KuteKupkakes, If that does not work, you will need o contact the mojang support team
#941 [12:02] <KuteKupkakes> ok
#942 [12:02] <KuteKupkakes> is it on a website or on minecraft?
#943 [12:02] <mattym> KuteKupkakes, Im not sure
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#945 [12:03] <mattym> KuteKupkakes, I have never had the chance to use Realms. If you are not seing this option ingame
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#948 [12:03] <mattym> KuteKupkakes, Log into your Mojang account, there may be a tab or page for the Realms control there
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#956 [12:07] <liridreamer> http://paste.ubuntu.com/15199690/ this is my Diaxg report.
#957 [12:07] <liridreamer> What is wrong with it?
#958 [12:07] <mattym> liridreamer, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#959 [12:07] <liridreamer> ok. thank you.
#960 [12:07] <liridreamer> ok. thank you.
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#1011 [12:16] <Lord_Ralex> !message
#1012 [12:17] <mattym> If you meant to clear it, i believe it already was
#1013 [12:17] <Lord_Ralex> probably
#1014 [12:17] <Lord_Ralex> was making sure
#1015 [12:17] <mattym> i just rejoined about 10 min ago to check :)
#1016 [12:17] <KuteKupkakes> im really not sure how to fix my problem.
#1017 [12:17] <KuteKupkakes> i guess its time to cancel my realm.
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#1020 [12:18] <LittleMiss2616> i tried to launch the minecraft and it says that my video card is outdated. i followed the steps to download the newest update and it just keeps saying failed. getting really frustrated with this already.
#1021 [12:18] <mattym> LittleMiss2616, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1022 [12:18] <LittleMiss2616> http://paste.ubuntu.com/15199746/
#1023 [12:19] <mattym> LittleMiss2616, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 8.1, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1024 [12:19] <mattym> ooops
#1025 [12:19] <LittleMiss2616> how do i downgrade?
#1026 [12:19] <mattym> LittleMiss2616, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1027 [12:20] <mattym> LittleMiss2616, Do you know if you installed the Windows 8.1 recently?
#1028 [12:12] <LittleMiss2616> my step dad usually deals with all of this. all i know is that my computer did some updates and i tried to play the game after i downloaded it and it didnt work.
#1029 [12:12] <mattym> LittleMiss2616, When was that?
#1030 [12:13] <LittleMiss2616> it updated when i turned it on this morning. i downloaded the game maybe half hour ago.
#1031 [12:13] <mattym> LittleMiss2616, Oh, so it wasnt working on that computer in the past?
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#1033 [12:14] <LittleMiss2616> ive never had it on my computer before
#1034 [12:14] <mattym> LittleMiss2616, Yeah you will need to do a manual full reinstall of Windows 7, if you dont know how, ask your step dad as its a complicated process
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#1036 [12:15] <mattym> LittleMiss2616, You can also ask him to see if he can get the older drivers working on that version of Windows.
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#1039 [12:15] <LittleMiss2616> okay. will that erase everything i have on my computer?
#1040 [12:15] <mattym> LittleMiss2616, Thats something he can look into, but we usually dont instruct on in this chat
#1041 [12:16] <KuteKupkakes> heres my problem: http://paste.ubuntu.com/15199900/
#1042 [12:16] <LittleMiss2616> ok. thank you.
#1043 [12:16] <mattym> LittleMiss2616, Yes, you would need to back up your data
#1044 [12:16] <mattym> KuteKupkakes, As i said, that is a connection issue between your network and the server
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#1046 [12:16] <KuteKupkakes> what does that mean?
#1047 [12:16] <KuteKupkakes> what does that mean?
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#1049 [12:16] <mattym> KuteKupkakes, Try restarting it, or contact the mojang support team
#1050 [12:17] <KuteKupkakes> ok
#1051 [12:17] <mattym> ??> KuteKupkakes mojang/email
#1052 [12:17] <Absol> KuteKupkakes: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1053 [12:17] <Absol> KuteKupkakes: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1054 [12:17] <mattym> KuteKupkakes, The form Absol linked is the one you need
#1055 [12:17] <KuteKupkakes> ok ty
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#1059 [12:20] <nikoladjurisic> game plax
#1060 [12:20] <nikoladjurisic> game play
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#1072 [12:29] <lederko> g
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#1074 [12:30] <lederko> HELLO PLEASE HELP ME :'( I have more on my account password mail that was recorded is not good HOW TO DO
#1075 [12:30] <lederko> PLEASE /'(
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#1082 [12:33] <lederko> HELLO PLEASE HELP ME :'( I have more on my account password mail that was recorded is not good HOW TO DO
#1083 [12:36] <shakedshimi> hi I have a problem with my instolation of minecrft it said that there is a problem with the display and it need to be uppdated dated , I did the update and still I got this massage of lack of updated graphics drivers
#1084 [12:36] <shakedshimi> this is what i have in my computer http://paste.ubuntu.com/15199991/
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#1086 [12:37] <goblinganster> hello
#1087 [12:37] <goblinganster> i got a problem i dont know how to open dxdaig
#1088 [12:38] <shakedshimi> open the run dialog box and just type dxdaig
#1089 [12:38] <goblinganster> i did
#1090 [12:38] <goblinganster> you mean the windows and r key
#1091 [12:38] <shakedshimi> yes
#1092 [12:38] <goblinganster> it says they cant start the program
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#1095 [12:39] <goblinganster> i need to look or i spell the name correct and i did
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#1097 [12:39] <shakedshimi> try to restart the comuter and try it again
#1098 [12:39] <goblinganster> ok wait
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#1101 [12:40] <NightBlues> My Minecraft account cant send messeges
#1102 [12:40] <NightBlues> what do i do
#1103 [12:41] <NightBlues> Help
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#1106 [12:42] <goblinganster_> im back again
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#1108 [12:42] <goblinganster_> i cant get th dxdaig
#1109 [12:43] <goblinganster_> it doesnt work when i do windows and r
#1110 [12:43] <goblinganster_> than typ dxdaig
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#1112 [12:43] <goblinganster_> .
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#1115 [12:44] <goblinganster> hello i cant get to my dxdaig when you read this for the second time my internet crashed i dont try to spamm
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#1121 [12:49] <REDROCKET115> I have a problem where whenever I try to launch 1.9 in any form (Even pre - release 3) it loads the main menu but when loading a world it just crashes!
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#1126 [12:52] <goblinganster> REDROCKET its anoying to wait right xD
#1127 [12:53] <goblinganster> ooo just quit xD
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#1133 [12:55] <goblinganster> i cant find my dxdaig
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#1142 [13:06] <goblinganster> can somebody help me plz i gtg soon
#1143 [13:08] <balou> hello i just bought minecraft ,mow i cant log in to play the game i get an error "sorry but we couldnt connect to our servers ,please make sure you are online and that minecraft is not blocked.
#1144 [13:08] <goblinganster> balou did you do evrything on the mojang site
#1145 [13:08] <goblinganster> the pasword username
#1146 [13:09] <balou> yes i can log in at the mojang site and als on minecraft .net using my email and pasword
#1147 [13:11] <balou> but when i want to play the game i cant log in (using the same email and pasword)
#1148 [13:13] <balou> treid to log in with my firewal turned off without result , i am using windows 10
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#1152 [13:19] <Light_Dragons> No throttle probs k afking then
#1153 [13:15] * Natcraft47 [Natcraft47@notlogged] has joined #minecrafthelp
#1154 [13:16] <Natcraft47> mon minecraft ne souvre plus que fais-je ?
#1155 [13:17] <urielsalis> Natcraft47, english please
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#1158 [13:17] <gab55> nao consigo baixar e joga
#1159 [13:18] <urielsalis> gab55, english plese
#1160 [13:18] <Jamana_> Hello. My friend changed my Minecraft name. Can I put this down to?
#1161 [13:18] <urielsalis> Jamana_, you will have to wait the 30 days or email mojang
#1162 [13:18] <urielsalis> ??> Jamana_ mojang/email
#1163 [13:18] <Absol> Jamana_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1164 [13:18] <Absol> Jamana_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1165 [13:19] <Jamana_> Do I have to wait really 30 days?
#1166 [13:19] <Natcraft47> my mineacraft opens more do ?
#1167 [13:20] * Guipillempe_10 [Guipillempe_10@notlogged] has joined #minecrafthelp
#1168 [13:20] <urielsalis> Natcraft47, what happens when you try?
#1169 [13:20] <urielsalis> Jamana_, yes
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#1172 [13:21] <Jamana_> This is stupid.
#1173 [13:21] <Guipillempe_10> someone ca help me with this error java.lang.NullPointerException: group
#1174 [13:22] <Jamana_> But thanks anyway
#1175 [13:22] <urielsalis> ??> Guipillempe_10 launchr/crash-log
#1176 [13:22] <Jamana_> bye
#1177 [13:22] * urielsalis tips aht
#1177 [13:22] <urielsalis> ??> Guipillempe_10 launcher/crash-log
#1178 [13:22] <Absol> Guipillempe_10: We need to see your crash log, which appears after a crash.
#1179 [13:22] <Absol> Guipillempe_10: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1187 [13:24] <Natcraft47> nothing it's tell me "crash report"
#1188 [13:25] * gab55 [gab55@notlogged] has quit. (Quit: Web client closed)
#1189 [13:25] <urielsalis> ??> Natcraft47 launcher/crash-log
#1190 [13:25] <Absol> Natcraft47: We need to see your crash log, which appears after a crash.
#1191 [13:25] <Absol> Natcraft47: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1192 [13:25] <Natcraft47> thx ;)
#1193 [13:27] <goblinganster> srry i was afk but i cant get my dxdaig
#1194 [13:28] <urielsalis> ??> goblinganster win/dxdiag
#1195 [13:28] <Absol> goblinganster: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1196 [13:29] <goblinganster> k
#1197 [13:29] <goblinganster> but
#1198 [13:30] <goblinganster> uhm when i press windows and r
#1199 [13:30] <goblinganster> and typ dxdaig
#1200 [13:30] <goblinganster> it gives a error
#1201 [13:30] <urielsalis> goblinganster, its dxdiag
#1202 [13:30] <rymate1234> type dxdiag
#1203 [13:30] <goblinganster> ty
#1204 [13:30] <goblinganster> lol
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#1208 [13:45] * hetisjeboytimo [hetisjeboytimo@notlogged] has joined #minecrafthelp
#1209 [13:45] <hetisjeboytimo> als ik mijn minecraft opstart dan chast die gelijk
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#1211 [13:46] <dylan> i need help
#1212 [13:46] <dylan> I NEED HELP
#1213 [13:46] <dylan> I NEED HELP
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#1215 [13:46] <hetisjeboytimo> ik heb hulp nodig
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#1218 [13:49] <hetisjeboytimo> ik heb hulp nodig
#1219 [13:49] <hetisjeboytimo> ik heb hulp nodig
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#1222 [13:58] <SneakyMadness> why cant i login to my account?
#1223 [13:58] <SneakyMadness> http://paste.ubuntu.com/15200833/
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#1226 [14:01] <intertek> my lan servers wont open. and i cant join any other lan servers that are suppose to be open they dont even pop up help
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#1229 [14:10] <AndrejAndrej> I cannot play Minecraft. A pasted info at Ubuntu (http://paste.ubuntu.com/15198409/). Please, help.
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#1231 [14:11] <AndrejAndrej> I cannot play Minecraft. A pasted info at Ubuntu (http://paste.ubuntu.com/15198409/). Please, help.
#1232 [14:11] <Zoe> When I try to login, it says that my stuff is wrong, I reset my password, keeps saying I'm wrong?
#1233 [14:11] <Light_Dragons> zoe
#1234 [14:12] <Light_Dragons> how much times did you try logging in
#1235 [14:12] <Zoe> I've been trying to for about 10minutes/
#1236 [14:12] <Light_Dragons> ??> Zoe login/throttle
#1237 [14:12] <Absol> Zoe: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1238 [14:12] <Absol> Zoe: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1240 [14:12] <AndrejAndrej> I cannot play Minecraft. A pasted info at Ubuntu (http://paste.ubuntu.com/15198409/). Please, help.
#1241 [14:13] <Zoe> okay.
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#1243 [14:13] <AndrejAndrej> I cannot play Minecraft. A pasted info at Ubuntu (http://paste.ubuntu.com/15198409/). Please, help.
#1244 [14:14] * Tristan [Tristan@notlogged] has joined #minecrafthelp
#1245 [14:15] <Tristan> I cannot log into my minecraft account, even after changing the password from an email.
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#1249 [14:16] <Tristan> wtf
#1250 [14:16] <Tristan> =]\
#1251 [14:17] * Dezaltrio [Dezaltrio@notlogged] has joined #minecrafthelp
#1252 [14:17] <Dezaltrio> hi there :D
#1253 [14:17] <Tristan> Hello
#1254 [14:18] <Dezaltrio> i carnt log in to the minecraft site for some reason and my password and username are correct :S
#1255 [14:18] <Dezaltrio> hi tristan :)
#1256 [14:19] <Dezaltrio> i even made a new account and again it wont let me log in :(
#1257 [14:19] <Tristan> Hi? Are there 2 of you?
#1258 [14:19] * Panda_ [Panda_@notlogged] has joined #minecrafthelp
#1259 [14:19] <Dezaltrio> no just 1 >.<
#1260 [14:19] <Tristan> Oh
#1261 [14:19] <Panda_> hey urielsalis
#1262 [14:20] <Tristan> Are you a support operator?
#1263 [14:20] <Dezaltrio> nope i wish xD
#1264 [14:20] <Tristan> Oh
#1265 [14:20] <Panda_> No one here works for mojang I believe.
#1266 [14:20] <Dezaltrio> theres a few on mostly busy tho :S
#1267 [14:20] <Tristan> Well I think minecraft might be down
#1268 [14:20] <Tristan> if we both cant log in
#1269 [14:20] <Tristan> I changed my password and everything
#1270 [14:20] <Panda_> Nope Im running it
#1271 [14:20] <Tristan> Where u live? ^
#1272 [14:20] * enzogamer21 [enzogamer21@notlogged] has joined #minecrafthelp
#1273 [14:20] <mattym> Tristan, What error do you get when you try to log into the launcher?
#1274 [14:20] <Panda_> Canadaa
#1275 [14:21] <Tristan> @mattym It just tells me that my password is incorrect
#1276 [14:21] <Dezaltrio> yeah i havent been able to log in to the site for like a day now :(
#1277 [14:21] <Tristan> I even changed it
#1278 [14:21] <Panda_> thats wierd.
#1279 [14:21] <mattym> Tristan, And do you get a similar error on the webpage?
#1280 [14:21] <Panda_> can u log into the launcher?
#1281 [14:21] <Tristan> Yes, It dosent allow me into my account
#1282 [14:21] <Tristan> and for some reason im logged out
#1283 [14:21] <Tristan> Im always logged in
#1284 [14:21] <Dezaltrio> same on that 1
#1285 [14:21] <mattym> Dezaltrio, Are you only unable to log in on the website?
#1286 [14:22] <Dezaltrio> yeah im in the same situation as tristan
#1287 [14:22] <mattym> ??> Tristan login/throttle
#1288 [14:22] <Absol> Tristan: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1289 [14:22] <Absol> Tristan: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1290 [14:22] <mattym> Dezaltrio, Same ^
#1291 [14:22] * enzogamer21 [enzogamer21@notlogged] has quit. (Client Quit)
#1292 [14:22] <Tristan> Alright
#1293 [14:22] <Tristan> thanks
#1294 [14:23] <Panda_> you guys can log into the launcher fine right?
#1295 [14:23] <Dezaltrio> how can the lock be placed in anyway if we carnt get into our accounts the first time ?
#1296 [14:23] * Tristan [Tristan@notlogged] has quit. (Quit: Web client closed)
#1297 [14:23] <Dezaltrio> nope i carnt get into either
#1298 [14:23] <Dezaltrio> was trying to log in to get teh full game
#1299 [14:23] <Dezaltrio> the*
#1300 [14:23] <mattym> Dezaltrio, There are other ways it can happen
#1301 [14:23] <Dezaltrio> its a pain in the butt :(
#1302 [14:23] <Panda_> I can log into the website and the launcher fine. it must be on your guys end..
#1303 [14:24] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 186 seconds)
#1304 [14:24] <Dezaltrio> well its the first time i tried logging in and ive only tried 2 times
#1305 [14:24] <Panda_> So its worked before?
#1306 [14:24] <Dezaltrio> and i enterd the detials slowly just in case i misstyped
#1307 [14:24] <Dezaltrio> yeah
#1308 [14:25] * AndrejAndrej [AndrejAndrej@notlogged] has quit. (Quit: Web client closed)
#1309 [14:25] <mattym> Dezaltrio, If you cannot get into both the site and launcher with the same error, its usually because its locked out
#1310 [14:25] <Dezaltrio> ive been on my account loads of time but for some reason today i carn get in
#1311 [14:25] * AndrejAndrej [AndrejAndrej@notlogged] has joined #minecrafthelp
#1312 [14:25] <AndrejAndrej> I cannot play Minecraft. A pasted info at Ubuntu (http://paste.ubuntu.com/15198409/). Please, help.
#1313 [14:25] <mattym> Dezaltrio, Have you tried to change the password yet?
#1314 [14:25] <Dezaltrio> yup changed it and tried to log in with it
#1315 [14:25] <mattym> AndrejAndrej, One moment
#1316 [14:25] <Dezaltrio> and i get the same message
#1317 [14:26] <mattym> Dezaltrio, Then im sure its the lockout
#1318 [14:26] <mattym> Dezaltrio, Dont attempt to change the info or log in at all for the 3 hours
#1319 [14:26] <Panda_> Guys
#1320 [14:26] * xInferno_Psychox [xInferno_Psychox@notlogged] has joined #minecrafthelp
#1321 [14:26] <Dezaltrio> means i carnt get the game :S dam it
#1322 [14:26] <mattym> Dezaltrio, after that time, reset the passwrod then use the new one to log in
#1323 [14:26] <Dezaltrio> ok then :)
#1324 [14:26] <Panda_> AndrejAndrej, may be having the same error.
#1325 [14:26] <mattym> Panda_, Hes not
#1326 [14:26] <Panda_> okay.
#1327 [14:26] <Dezaltrio> wierd that its happing to alot of ppl
#1328 [14:27] <xInferno_Psychox> My minecraft keeps crashing. I kept looking up videos on how to fix it but none of them work, how can I fix this?
#1329 [14:27] <mattym> xInferno_Psychox, Please explain the problem
#1330 [14:27] <mattym> ??> xInferno_Psychox launcher/crash-log
#1331 [14:27] <Absol> xInferno_Psychox: We need to see your crash log, which appears after a crash.
#1332 [14:27] <Absol> xInferno_Psychox: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1333 [14:27] <mattym> xInferno_Psychox, Follow the instructions from Absol
#1334 [14:27] <AndrejAndrej> Panda, what should I do?
#1335 [14:28] <Panda_> AndrejAndrej, Have u been able to login to minecraft ever?
#1336 [14:28] <AndrejAndrej> Yes, I am logged in already
#1337 [14:29] <Panda_> Then whats the problem?
#1338 [14:29] <mattym> AndrejAndrej, As i said, one moment, i am looking up the file you need
#1339 [14:29] <xInferno_Psychox> http://paste.ubuntu.com/15201101/
#1340 [14:29] <AndrejAndrej> But, Pixel Format Not Accelerated
#1341 [14:29] <AndrejAndrej> Thats the message
#1342 [14:29] <mattym> AndrejAndrej, Download then Install the 3rd option listed on this page https://downloadcenter.intel.com/download/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-
#1343 [14:30] <mattym> AndrejAndrej, If the install gives you an error message let me know
#1344 [14:30] <mattym> ??> xInferno_Psychox win/dxdiag
#1345 [14:30] <Absol> xInferno_Psychox: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1346 [14:30] <urielsalis> Someone pinged?
#1347 [14:30] <mattym> xInferno_Psychox, Follow the new info from Absol
#1348 [14:30] <AndrejAndrej> Mattym, ok
#1349 [14:30] <Panda_> Hi urielsalis
#1350 [14:30] <urielsalis> hi Panda_
#1351 [14:31] * Dezaltrio [Dezaltrio@notlogged] has quit. (Quit: Web client closed)
#1352 [14:32] <xInferno_Psychox> http://paste.ubuntu.com/15201127/
#1353 [14:33] <mattym> xInferno_Psychox, One moment
#1354 [14:33] <xInferno_Psychox> ok
#1355 [14:34] <mattym> xInferno_Psychox, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
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#1359 [14:39] <xInferno_Psychox> so? How will this help me?
#1360 [14:40] <mattym> xInferno_Psychox, It will update your drivers
#1361 [14:40] <xInferno_Psychox> Oh, Ok
#1362 [14:41] <xInferno_Psychox> It finished, So now I should be able to play?
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#1366 [14:44] <mattym> xInferno_Psychox, Did it just finish downloading
#1367 [14:44] <mattym> xInferno_Psychox, Or did it say the install completed?
#1368 [14:45] <xInferno_Psychox> It finished
#1369 [14:46] <mattym> xInferno_Psychox, If it said the install completed, you need to restart the computer, then test Minecraft again
#1370 [14:46] * minecraftDad [minecraftDad@notlogged] has joined #minecrafthelp
#1371 [14:47] * xInferno_Psychox [xInferno_Psychox@notlogged] has quit. (Quit: Web client closed)
#1372 [14:48] <minecraftDad> when i startup minecraft it opens update window, downloads runtime, then quits. Any ideas?
#1373 [14:48] <mattym> minecraftDad, Completely closes out, no crash log or error message?
#1374 [14:49] <minecraftDad> yes
#1375 [14:49] <minecraftDad> i also changed account to admin, still does the same
#1376 [14:49] <minecraftDad> my other son's account on same computer runs fine
#1377 [14:50] <mattym> minecraftDad, Wait, so it runs fine on that computer with just another account?
#1378 [14:50] <minecraftDad> yea
#1379 [14:50] <mattym> minecraftDad, Thats odd
#1380 [14:50] <mattym> minecraftDad, and just to confirm, it is a Mac?
#1381 [14:50] <minecraftDad> yes
#1382 [14:50] <mattym> ??> minecraftDad mac/reinst
#1383 [14:50] <Absol> minecraftDad: You may need to reinstall the locally installed files that Minecraft puts into place.
#1384 [14:50] <Absol> minecraftDad: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#1385 [14:50] <mattym> minecraftDad, Try the information Absol sent
#1386 [14:51] <mattym> minecraftDad, It will force Minecraf to download a fresh set of file
#1387 [14:51] <minecraftDad> will do, thanks
#1388 [14:51] <mattym> minecraftDad, You will probably need to relog both accounts
#1389 [14:51] <mattym> minecraftDad, Let me know if the issue persists afterword
#1390 [14:51] <minecraftDad> i will, thanks again
#1391 [14:52] * Crystal|AFK is now known as CrystalMare
#1392 [14:54] <minecraftDad> still the same
#1393 [14:55] <mattym> minecraftDad, Can you go to minecraft.net/download
#1394 [14:55] <mattym> minecraftDad, Make sure you download the latest version of the installer/launcher for Mac OSX
#1395 [14:55] <minecraftDad> yes
#1396 [14:55] * danielmarmolejo [danielmarmolejo@notlogged] has joined #minecrafthelp
#1397 [14:55] <minecraftDad> ok
#1398 [14:55] <mattym> minecraftDad, Make sure its not the one marked legacy
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#1400 [14:55] <mattym> minecraftDad, If you dont see the one for OSX on that page, hit the Show All Platforms option
#1401 [14:57] <mattym> minecraftDad, And make sure you use that file to try and start the game. Let me know if you get the same or different issue
#1402 [14:58] <minecraftDad> IT WORKS! Thanks.
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#1406 [14:59] * Thilokogel [Thilokogel@notlogged] has joined #minecrafthelp
#1407 [15:01] <emnuel> que hago cuando minecraft presenta fantasmas?
#1408 [15:02] * abdulrahman11 [abdulrahman11@notlogged] has quit. (Ping timeout: 195 seconds)
#1409 [15:02] <emnuel> o como hacer espadas?
#1410 [15:03] <emnuel> yo ni fumo
#1411 [15:05] <emnuel> ¿eres un futbolista
#1412 [15:06] <Thilokogel> moment habe ich mein passwort vergessen ich kann jetzt nicht meher einloggen ich habe mir jetzt einen neuen minecraft spiel gekauft
#1413 [15:06] <emnuel> woooo
#1414 [15:06] * _x [_x@notlogged] has joined #minecrafthelp
#1415 [15:06] * _x [_x@notlogged] has quit. (Client Quit)
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#1417 [15:07] * _xMadBruh [_xMadBruh@notlogged] has joined #minecrafthelp
#1418 [15:07] <emnuel> hola
#1419 [15:07] <emnuel> hi
#1420 [15:07] <emnuel> algien
#1421 [15:08] * _xMadBruh [_xMadBruh@notlogged] has quit. (Client Quit)
#1422 [15:08] <emnuel> puta mierda carajo
#1423 [15:08] <Thilokogel> german language
#1424 [15:09] <emnuel> no español
#1425 [15:09] <Thilokogel> german
#1426 [15:09] <emnuel> no alemán
#1427 [15:09] <Thilokogel> german
#1428 [15:10] <emnuel> hola
#1429 [15:10] <emnuel> español
#1430 [15:10] <Thilokogel> was ist los
#1431 [15:11] <emnuel> queeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee español
#1432 [15:11] <emnuel> me boy
#1433 [15:11] <emnuel> me boy
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#1435 [15:12] <Thilokogel> ????
#1436 [15:14] * ninjafelipecraft [ninjafelipecraft@notlogged] has joined #minecrafthelp
#1437 [15:14] <ninjafelipecraft> help
#1438 [15:15] <Thilokogel> ja
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#1444 [15:18] <dilan101001> HOLA EN MI MINECRAFT CUANDO QUIERO ENTRAR A SERVIDORES MULTIJUGADOR ME APARECE ESTO java.lang.nullpointerexcepcion:group que puedo hacer con este problema ?
#1445 [15:18] <ahmed> i cant login in my account
#1446 [15:18] <ninjafelipecraft> legau
#1447 [15:18] <ahmed> i reseted the password 23929329392 times
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#1449 [15:19] <mattym> ??> ahmed login/throttle
#1450 [15:19] <Absol> ahmed: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1451 [15:19] <Absol> ahmed: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1452 [15:19] <mattym> dilan101001, English only
#1453 [15:19] <mattym> ninjafelipecraft, What is the issue?
#1454 [15:19] <ahmed> throttle?
#1455 [15:19] <mattym> dilan101001, What antivirus software do you have installed
#1456 [15:19] <mattym> ahmed, read the info from Absol
#1457 [15:19] <ahmed> its syays invald email or pass
#1458 [15:19] <dilan101001> Avast
#1459 [15:20] <dilan101001> pero esto nunca me avia pasado
#1460 [15:20] * yupitsmeandrew [yupitsmeandrew@notlogged] has joined #minecrafthelp
#1461 [15:20] <yupitsmeandrew> Hello
#1462 [15:20] <yupitsmeandrew> ?
#1463 [15:21] <mattym> dilan101001, Uninstall avast, restart your computer, then test Minecraft, if it works, reinstall the most recent Avast
#1464 [15:12] <dilan101001> Ok gracias
#1465 [15:13] <yupitsmeandrew> I cant login to both of my minecraft accounts even though my friend can login to mine,i have reset my password 3 times on one of them and get the emails the other none
#1466 [15:13] <RAIKER_> Hola descargue Minecraft y no me abre tengo problemas con los controladores de la tarjeta de vídeo obsoletos
#1467 [15:13] <mattym> ??> yupitsmeandrew login/throttle
#1468 [15:13] <Absol> yupitsmeandrew: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1469 [15:13] <Absol> yupitsmeandrew: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1470 [15:13] <mattym> RAIKER_, Engles Only, and Do you have the link to your dxdiag report? If so please post the link in this chat.
#1471 [15:14] <ahmed> see my screen
#1472 [15:14] <mattym> ahmed, Dont PM me, read the info you were sent
#1473 [15:15] <RAIKER_> ------------------ System Information ------------------ Time of this report: 2/25/2016, 16:08:47 Machine name: PATRICIA-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532) Language: Spanish (Regional Setting: Spanish) System Manufacturer: VIT System Model: VIT P2400 BIOS: E1485IIA Ver:2.0G Processor: Intel(R) Core(TM) i3-3110M CPU @ 2.40G
#1474 [15:15] <ahmed> its corrrect but i cant login
#1475 [15:15] <mattym> ??> RAIKER_ win/dxidag
#1476 [15:15] <mattym> ??> RAIKER_ win/dxdiag
#1477 [15:15] <Absol> RAIKER_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1478 [15:15] <mattym> RAIKER_, Follow all the info in the link from Absol
#1479 [15:15] <ahmed> also my friend i gave him the account and he also cant login
#1480 [15:16] <mattym> RAIKER_, You need to put the dxdiag report onto the paste.ubuntu.com site and get me the url/link/address
#1481 [15:16] <ahmed> i reseted my password a lot of times
#1482 [15:16] <ahmed> i tried vpn
#1483 [15:16] <ahmed> no thing works
#1484 [15:16] <mattym> ahmed, If you cannot log in and have already tried to change the password, then its locked out, try again after the 3 hours
#1485 [15:16] <yupitsmeandrew> What about my other account i tried resetting the password on it and it wont give me the email
#1486 [15:16] <RAIKER_> Ya Lo Hice
#1487 [15:17] <ahmed> k
#1488 [15:17] <mattym> yupitsmeandrew, Your network is locked out. No accounts will work
#1489 [15:17] <ahmed> if i used other network it will work?
#1490 [15:17] <yupitsmeandrew> Oh okay
#1491 [15:17] <mattym> yupitsmeandrew, Do not log in at all, or attempt to change the account info for 3 hours
#1492 [15:17] <yupitsmeandrew> so wait 3 hours correct?
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#1494 [15:18] <Panda_> ??> ahmed account/throttled
#1495 [15:18] <mattym> yupitsmeandrew, After that, reset the password for the account you had the issue with first. then try it again
#1496 [15:18] <yupitsmeandrew> okay
#1497 [15:18] <mattym> ahmed, You can try
#1498 [15:18] <Panda_> ??> ahmed account/throttle
#1499 [15:18] <mattym> ahmed, Wont always work
#1500 [15:18] <ahmed> what do you mean Panda_
#1501 [15:18] <ahmed> with throttle
#1502 [15:19] <Panda_> ahmed, I mean the throttle thing
#1503 [15:19] <mattym> Panda_, One of the main rules in this channel ism if you dont know what you are doing, dont try do do it
#1504 [15:19] <mattym> Panda_, Pay attention, he was already told that
#1505 [15:19] <mattym> Panda_, Please dont interupt as you are only dirstracting people
#1506 [15:19] <ahmed> i will use other network
#1507 [15:19] <ahmed> brb
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#1509 [15:20] * RAIKER_ [RAIKER_@notlogged] has quit. (Quit: Web client closed)
#1510 [15:20] <yupitsmeandrew> Thanks mttym
#1511 [15:21] <RAIKER> Mattym Que Puedo Hacer
#1512 [15:24] * ninjafelipecraft [ninjafelipecraft@notlogged] has quit. (Quit: Web client closed)
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#1515 [15:26] <mattym> RAIKER, I need the paste link
#1516 [15:27] <RAIKER> Descargue Minecraft y No Me Abre Tengo Problemas Con Los controladores de la tarjeta de vídeo obsoletos ( http://paste.ubuntu.com/15201469/ ) Este Es Mi Enlace Pasta
#1517 [15:27] * ahmed [ahmed@notlogged] has joined #minecrafthelp
#1518 [15:27] <mattym> RAIKER, Ok one moment
#1519 [15:28] <ahmed> it worked in other network
#1520 [15:28] <ahmed> thanks !
#1521 [15:28] <mattym> ahmed, You can return to your normal network in 3 hours
#1522 [15:28] <ahmed> if i return now?
#1523 [15:29] <mattym> ahmed, It will reset the timer and take 3 hours from that
#1524 [15:29] <mattym> RAIKER, Download and Install the 3rd option on this page https://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-33-
#1525 [15:29] <mattym> RAIKER, Wait sorry
#1526 [15:29] <ahmed> k
#1527 [15:29] <ahmed> im in coffe shop network
#1528 [15:30] <mattym> RAIKER, Download and Install the 1st option on this page https://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-33-
#1529 [15:30] <ahmed> so bad ping
#1530 [15:30] <RAIKER> ok
#1531 [15:30] <ahmed> i cant play like this
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#1535 [15:42] <Harvey> My world on minescraft won't load after a update I've tried to delete and re download, I've deleted texture packs skin packs changed my name of the world set to default nothing is working
#1536 [15:43] * goblinganster_ [goblinganster_@notlogged] has joined #minecrafthelp
#1537 [15:43] <goblinganster_> can somebody help me with this http://paste.ubuntu.com/15201534/
#1538 [15:44] <mattym> goblinganster_, One moment
#1539 [15:44] <mattym> Harvey, Do you have any backups of it?
#1540 [15:44] * Panda_ [Panda_@notlogged] has quit. (Quit: Web client closed)
#1541 [15:45] <Harvey> No I don't think so, all my other worlds are loading this is my biggest world it's just stuck on initializing server
#1542 [15:45] <goblinganster_> mattym ok i can wait
#1543 [15:46] <mattym> Harvey, There is a thread on the forum that you may find helpful one moment
#1544 [15:46] <mattym> Harvey, http://www.minecraftforum.net/forums/minecraft-discussion/discussion/297844-official-corrupted-save-recovery-thread
#1545 [15:46] <mattym> Harvey, See if anyone in that thread can help with recovering the world for you
#1546 [15:47] <Harvey> Thankyou very much
#1547 [15:47] <mattym> goblinganster_, Download then Install the Catalyst Software Suite from here http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
#1548 [15:47] <goblinganster_> k
#1549 [15:49] <goblinganster_> where do i nee to click xD
#1550 [15:50] * XMANB1995 [XMANB1995@notlogged] has joined #minecrafthelp
#1551 [15:50] <mattym> goblinganster_, What?
#1552 [15:50] * RedShure [RedShure@notlogged] has joined #minecrafthelp
#1553 [15:50] <goblinganster_> where do i need to click for downloading it
#1554 [15:50] <RedShure> Hello my Launcher stucks at login what can i do?
#1555 [15:50] <goblinganster_> wait i got it
#1556 [15:50] <mattym> RedShure, What error are you getting?
#1557 [15:50] <goblinganster_> ti see now a AMD technology-bades PCs title or something
#1558 [15:51] <RedShure> No Error, it only loads and loads at login screen :/
#1559 [15:51] <mattym> goblinganster_, On the page http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
#1560 [15:51] <mattym> goblinganster_, You need to hit the download button next to where it says Catalyst Software Suite
#1561 [15:51] <mattym> goblinganster_, Download that file then run it
#1562 [15:52] <mattym> RedShure, Can you make sure you have the latest download from minecraft.net/download
#1563 [15:52] <goblinganster_> http://experience.amd.com/compatibility-checker-installed/en/
#1564 [15:52] <goblinganster_> im not on this page
#1565 [15:52] <goblinganster_> now
#1566 [15:52] <RedShure> Yes Launcher version: 1.6.59 & allready tryed to use older version :/
#1567 [15:52] <XMANB1995> i am using a HP - Pavilion 17.3" Laptop - Intel Core i5 with windows ten but it wont let me unpack the natives when i try to start up the game with the launcher is there something wrong with the game or is it my computer
#1568 [15:52] <mattym> goblinganster_, You should be on thepage i sent
#1569 [15:53] <goblinganster_> yes
#1570 [15:53] <goblinganster_> and than
#1571 [15:53] <mattym> ??> RedShure win/reinst
#1572 [15:53] <Absol> RedShure: You may need to reinstall the locally installed files that Minecraft puts into place.
#1573 [15:53] <Absol> RedShure: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1574 [15:53] <mattym> RedShure, Try the info from Absol
#1575 [15:53] <RAIKER> ya se descargo que ago ???
#1576 [15:53] <RAIKER> Que Hago
#1577 [15:53] <mattym> goblinganster_, As i said, hit the download button next to Catalyst Software suite, download the file and then run it
#1578 [15:53] <mattym> RAIKER, English only
#1579 [15:53] <goblinganster_> i downloaded it and i cant run it
#1580 [15:53] <RedShure> All that things allready done. Im gets depressive because nothing works :/ i have allready reinstalled my full windows... :(
#1581 [15:54] <mattym> XMANB1995, Make sure you are on the latest launcher version, that sounds like the issue with the one that was released yesterday, it should be fixed in the new verison
#1582 [15:54] <XMANB1995> i just bought it last night and it is still giving me the same message
#1583 [15:55] <mattym> XMANB1995, go to minecraft.net/download and make sure you download the .msi verison
#1584 [15:55] <mattym> XMANB1995, Run that file and let it install
#1585 [15:55] <mattym> XMANB1995, If there is no install option, choose repair
#1586 [15:55] <mattym> XMANB1995, After that try to start it again
#1587 [15:56] <goblinganster> when i search on AMD it gives me a AMD autodetect
#1588 [15:56] * Harvey [Harvey@notlogged] has quit. (Ping timeout: 195 seconds)
#1589 [15:56] <mattym> goblinganster, You should not be searching there
#1590 [15:56] <RedShure> All that things allready done. Im gets depressive because nothing works :/ i have allready reinstalled my full windows... :(
#1591 [15:56] <mattym> goblinganster, You go to the link i sent you
#1592 [15:56] <mattym> goblinganster, On that page is the file you need
#1593 [15:56] <mattym> goblinganster, You shouldnt be doing anything on that page other than downloading the file thats there
#1594 [15:57] * ParkerFRL [ParkerFRL@notlogged] has joined #minecrafthelp
#1595 [15:57] <goblinganster> it says AMD Display driver right?
#1596 [15:57] <RAIKER> Mattym Ya Se Descargo Que hago ( https://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-33- )
#1597 [15:57] <ParkerFRL> Hello. When launching minecraft it keeps crashing it told me to copy and paste this in a support channel..
#1598 [15:57] <ParkerFRL> http://paste.ubuntu.com/15201580/
#1599 [15:57] <RAIKER> que hago perdon
#1600 [15:57] <mattym> ??> RAIKER lang/es
#1601 [15:57] <Absol> RAIKER: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1602 [15:58] <mattym> ParkerFRL, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1603 [15:58] <goblinganster> mattym it says AMD display driver
#1604 [15:58] <ParkerFRL> Okay thanks
#1605 [15:58] <goblinganster> is that the good page
#1606 [15:58] * hola [hola@notlogged] has joined #minecrafthelp
#1607 [15:58] * ParkerFRL [ParkerFRL@notlogged] has quit. (Client Quit)
#1608 [15:58] <hola> si
#1609 [15:58] <RedShure> All that things allready done. Im gets depressive because nothing works :/ i have allready reinstalled my full windows... :(
#1610 [15:58] <mattym> goblinganster, http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
#1611 [15:58] <mattym> goblinganster, The download button next to where it says Catalyst Software Suite
#1612 [15:58] <goblinganster> its the same page
#1613 [15:59] <goblinganster> i dont see catalyst software suite
#1614 [15:59] <hola> salkdjlkkdf
#1615 [15:59] <mattym> goblinganster, Check the whole page
#1616 [15:59] * LeXCity [LeXCity@notlogged] has joined #minecrafthelp
#1617 [15:59] <RAIKER> I do and I will release what I dijistes
#1618 [15:59] <goblinganster> still dont see it
#1619 [16:00] <mattym> RAIKER, Download the file, then run the file
#1620 [16:00] <mattym> RAIKER, The installer should give you further directions
#1621 [16:00] <mattym> goblinganster, Did you scroll all the way down the page
#1622 [16:00] <RAIKER> ok gracias
#1623 [16:00] <XMANB1995> thanks for the help the launcher didnt want to update
#1624 [16:01] <goblinganster> mattym i cant find it im looking but i cant
#1625 [16:01] <mattym> goblinganster, What web browser are you using?
#1626 [16:01] <goblinganster> windows
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#1628 [16:05] <goblinganster> mattym are you still here? xD
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#1630 [16:05] * RAIKER [RAIKER@notlogged] has quit. (Ping timeout: 195 seconds)
#1631 [16:06] <goblinganster> i gtg srry
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#1641 [16:15] <Otherguy> having troubles with launching minecraft, launcher pops up (1.6.59 launcher). I press play, it loads to a full bar, and then nothing happens
#1642 [16:17] <CubeTheThird> ??> Otherguy launcher/game-output
#1643 [16:17] <Absol> Otherguy: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1644 [16:17] <Absol> Otherguy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1645 [16:19] <Otherguy> The only thing happening is the launcher log creating text, if you need that good. but the game output is blank
#1646 [16:21] * Harvey [Harvey@notlogged] has joined #minecrafthelp
#1647 [16:12] <Harvey> My world is stuck on initializing server after update all other worlds working. I have just backed up my world it is not working that way.
#1648 [16:14] * Jademalo [Jademalo@notlogged] has quit. (Quit: Leaving)
#1649 [16:19] <CubeTheThird> Otherguy, copy the launcher log in that case
#1650 [16:21] <Otherguy> [17:20:14 INFO]: Minecraft Launcher 1.6.59 (through bootstrap 100) started on windows... [17:20:14 INFO]: Current time is Feb 25, 2016 5:20:14 PM [17:20:14 INFO]: System.getProperty('os.name') == 'Windows 10' [17:20:14 INFO]: System.getProperty('os.version') == '10.0' [17:20:14 INFO]: System.getProperty('os.arch') == 'amd64' [17:20:14 INFO]: System.getProperty('java.version') == '1.8.0_25' [17:20:14 INFO]: System.getProperty('ja
#1651 [16:21] * Efrenn [Efrenn@notlogged] has joined #minecrafthelp
#1652 [16:21] <Otherguy> oops
#1653 [16:22] <Otherguy> http://paste.ubuntu.com/15201737/
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#1655 [16:24] * mtmateus [mtmateus@notlogged] has joined #minecrafthelp
#1656 [16:24] <GreyVulpine> Launch minecraft, before hitting Play, go to "Edit Profile". Look for the "Executable" line. Is the checkbox for it checked?
#1657 [16:24] <Efrenn> help!!! I have the crash report of minecraft! apparently it's a driver issue but I found that I need
#1658 [16:25] <GreyVulpine> Otherguy - Uncheck it. Save the profile, then try minecraft
#1659 [16:25] <GreyVulpine> Efrenn - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1660 [16:26] <Efrenn> http://paste.ubuntu.com/15201732/ this??
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#1662 [16:26] <Otherguy> yes it is checked, i did that for 64 bit java so it runs better. will it keep 64 bit java (i only have use it for mods)
#1663 [16:27] <GreyVulpine> Otherguy - You've got it pointing at the wrong java install or a nonexistant java install then. Double check the path
#1664 [16:28] <carson> my minecraft keeps on randomly stoping hers my log thing http://paste.ubuntu.com/15201753/
#1665 [16:28] <GreyVulpine> Efrenn - That's an incomplete report. Please recopy and repost to http://paste.ubuntu.com
#1666 [16:29] <GreyVulpine> carson - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1667 [16:29] <Otherguy> Unchecking it worked
#1668 [16:29] <Otherguy> thanks so much you just saved me 26 dollars <3
#1669 [16:29] <Otherguy> bai and tysm
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#1671 [16:30] * tacofart8 [tacofart8@notlogged] has joined #minecrafthelp
#1672 [16:32] <tacofart8> Missing nvdia drivers http://paste.ubuntu.com/15201762/
#1673 [16:32] <Efrenn> http://paste.ubuntu.com/15201767/ sorry! already full copy!
#1674 [16:32] <urielsalis> tacofart8, one moment
#1675 [16:32] <urielsalis> Efrenn, one moment
#1676 [16:33] <GreyVulpine> Efrenn - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1677 [16:33] <urielsalis> tacofart8, are you sure you have nvidia? I see a amd one
#1678 [16:35] <Efrenn> oh: c thanks! then I have to wait to launch the new drivers to play?
#1679 [16:37] <carson> http://paste.ubuntu.com/15201784/
#1680 [16:39] <carson> what do i do now
#1681 [16:44] <carson> heres that thing u told it told me to paste to u http://paste.ubuntu.com/15201784/
#1682 [16:44] <tacofart8> Nvdia.
#1683 [16:44] <GreyVulpine> carson - Download and install the catalyst software suite from: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
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#1685 [16:44] <tacofart8> hi
#1686 [16:46] <tacofart8> wait, go to the top where it says nvdia, line 48
#1687 [16:46] * Efrenn [Efrenn@notlogged] has quit. (Quit: Web client closed)
#1688 [16:47] <tacofart8> maybe his computer crashed.
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#1691 [16:51] <tacofart8>
#1692 [16:51] <tacofart8> dont want to timeout
#1693 [16:57] * romimcmuffins [romimcmuffins@notlogged] has joined #minecrafthelp
#1694 [16:57] <romimcmuffins> hi?
#1695 [16:57] <romimcmuffins> help me :c
#1696 [16:57] <romimcmuffins> please
#1697 [16:59] * juanii_ [juanii_@notlogged] has joined #minecrafthelp
#1698 [16:59] <romimcmuffins> hi?
#1699 [17:00] <romimcmuffins> hello, I have a problem with my minecraft premium account
#1700 [17:00] <romimcmuffins> I can not access either the launcher or the official website
#1701 [17:01] <romimcmuffins> I can not change the password, I do not get mail
#1702 [17:02] * CaptainScribbles_ [CaptainScribbles_@notlogged] has joined #minecrafthelp
#1703 [17:02] * juanii_ [juanii_@notlogged] has quit. (Client Quit)
#1704 [17:02] <romimcmuffins> I can not enter
#1705 [17:03] * pepsi13 [pepsi13@notlogged] has joined #minecrafthelp
#1706 [17:03] <romimcmuffins> I'm worried
#1707 [17:03] <CaptainScribbles_> Recently i have had problems joining ONE server. It has been constantly pinging and it won't let me log into it. please fix ASAP! Thanks! :D
#1708 [17:03] <CaptainScribbles_> hello
#1709 [17:03] <CaptainScribbles_> plz answer my question
#1710 [17:03] <mattym> CaptainScribbles_, If its one specific server, then its likey that server is offline
#1711 [17:03] <pepsi13> Does anyone have any sortof mods in 1.8.9 that can get me on of my hardcores world nether??
#1712 [17:04] <pepsi13> completely lost and cant find any mods in 1.8.9
#1713 [17:04] <mattym> pepsi13, We dont support mods here
#1714 [17:04] <CaptainScribbles_> mattym its one server but its up because i know the guy who runs it
#1715 [17:04] <mattym> pepsi13, But there is a commonly used program called MCEdit
#1716 [17:04] <mattym> pepsi13, You may be able to use that to copy one worlds nether and put it in another
#1717 [17:04] <mattym> CaptainScribbles_, What is the addres?
#1718 [17:04] <romimcmuffins> hello, I have a problem with my minecraft premium account
#1719 [17:04] <CaptainScribbles_> 158.85.102.106:58571
#1720 [17:04] <mattym> pepsi13, But you will need to look up how to set it up and use it on your own
#1721 [17:05] <mattym> .mcping 158.85.102.106:58571
#1722 [17:05] <ExtremeBot> mattym: Sorry, but 158.85.102.106:58571 appears to be down! (Socket error: Connection refused)
#1723 [17:05] <romimcmuffins> I can not access either the launcher or the official website
#1724 [17:05] <CaptainScribbles_> mattym what do u mean?
#1725 [17:05] <mattym> CaptainScribbles_, Server is offline or crashed
#1726 [17:05] <pepsi13> mcedit is good with 1.8.9
#1727 [17:05] <romimcmuffins> i can not change the password, I do not get mail
#1728 [17:05] <pepsi13> ?
#1729 [17:05] <mattym> pepsi13, Should be
#1730 [17:05] <CaptainScribbles_> it isn't thoughhhhh
#1731 [17:05] <CaptainScribbles_> im in Skype with owner of server he's on it
#1732 [17:05] <mattym> CaptainScribbles_, It may be on but not properly set up
#1733 [17:05] <CaptainScribbles_> ok
#1734 [17:06] * CaptainScribbles_ [CaptainScribbles_@notlogged] has quit. (Client Quit)
#1735 [17:06] <mattym> romimcmuffins, Are you sure its the correct email
#1736 [17:06] <mattym> romimcmuffins, And have you checked your spam/junk folders?
#1737 [17:07] <romimcmuffins> yes ):
#1738 [17:07] <romimcmuffins> I tried eh Other post But I arrive
#1739 [17:08] <romimcmuffins> I got out of the launcher
#1740 [17:09] <romimcmuffins> and I lost my data
#1741 [17:09] <romimcmuffins> I can not afford even my Account
#1742 [17:09] <romimcmuffins> in minecraft.net
#1743 [17:11] <romimcmuffins> sorry if I speak English wrong , I'm using a translator
#1744 [17:11] <romimcmuffins> I speak Spanish
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#1750 [17:13] <romimcmuffins> I might say to do ?
#1751 [17:13] <mudkipir> http://paste.ubuntu.com/15201931/
#1752 [17:14] * luca [luca@notlogged] has quit. (Client Quit)
#1753 [17:14] <mudkipir> can some 1 help me with that crashreport
#1754 [17:14] * ellabluebird [ellabluebird@notlogged] has joined #minecrafthelp
#1755 [17:15] * Vicentico532 [Vicentico532@notlogged] has joined #minecrafthelp
#1756 [17:15] <Vicentico532> Hi
#1757 [17:15] <GreyVulpine> mudkipir - Download and install the Radeon Software from: http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64
#1758 [17:15] <GreyVulpine> Vicentico532 - Hello
#1759 [17:16] <ellabluebird> WE have been unable to login to MC for about 4 days. We have 2 accounts and neither one works. We have contacted help several times but no answer. We uninstalled and reinstalled minecraft. Sometimes we can log in but then get an invalid session. We are so frustrated!
#1760 [17:17] * emma [emma@notlogged] has joined #minecrafthelp
#1761 [17:17] <romimcmuffins> mattym I do, I'm desperate
#1762 [17:17] <emma> how do you post a need friend post
#1763 [17:18] <ellabluebird> Please, can someone help. My daughter has autism and this is her whole world. We need help on why our accounts aren't working. We have changed passwords several times and even when we change the password, we still can't login.
#1764 [17:19] <ellabluebird> We have contacted support several times, nothing.
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#1768 [17:20] <Liliana> Im getting this error "408 Request Time-out Your browser didn't send a complete request in time." I dont have Avast and I uninstalled McAffee but Im still getting the error. How can I fix this
#1769 [17:20] * romimcmuffins [romimcmuffins@notlogged] has quit. (Quit: Web client closed)
#1770 [17:20] <Vicentico532> Mira tengo un problema con mi minecraft no me deja iniciar con mi cuenta me dice: Invalid Credentials exception: invalid credentials,invalid username or password Look I have a problem with my minecraft not let me start with my mind tells me: Invalid Credentials exception: invalid credentials, invalid username or password
#1771 [17:21] <Vicentico532> Look I have a problem with my minecraft not let me start with my mind tells me: Invalid Credentials exception: invalid credentials, invalid username or password
#1772 [17:14] <Vicentico532> Look I have a problem with my minecraft not let me start with my mind tells me: Invalid Credentials exception: invalid credentials, invalid username or password
#1773 [17:15] * Vicentico532 [Vicentico532@notlogged] has quit. (Quit: Web client closed)
#1774 [17:18] <tacofart8> waited bout an hour for help
#1775 [17:19] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1776 [17:20] <ellabluebird> HELLO! Is there anyone online who can help?
#1777 [17:24] <CubeTheThird> ellabluebird, what's the problem?
#1778 [17:26] <Liliana> Im getting this error "408 Request Time-out Your browser didn't send a complete request in time." I dont have Avast and I uninstalled McAffee but Im still getting the error. How can I fix this?
#1779 [17:27] <CubeTheThird> Liliana, did you reboot after removing it?
#1780 [17:27] <Liliana> the game or my computer
#1781 [17:28] <ellabluebird> Hi Cube .... WE have been unable to login to MC for about 4 days. We have 2 accounts and neither one works. We have contacted help several times but no answer. We uninstalled and reinstalled minecraft. Sometimes we can log in but then get an invalid session. We are so frustrated!
#1782 [17:28] * peter13 [peter13@notlogged] has joined #minecrafthelp
#1783 [17:29] <CubeTheThird> ellabluebird, what are your minecraft usernames?
#1784 [17:29] <peter13> problemas de video
#1785 [17:29] <peter13> http://paste.ubuntu.com/15201996/
#1786 [17:29] <ellabluebird> EllaBlueBird or BlueBirdFamily
#1787 [17:30] <peter13> ayuda
#1788 [17:30] <CubeTheThird> ellabluebird, and what does it tell you when you try logging in?
#1789 [17:31] <ellabluebird> Invalid CredentialsException: Invalid credentials
#1790 [17:32] <peter13> error de video
#1791 [17:32] <ellabluebird> And we use our email of ryncole01@gmail.com
#1792 [17:32] <CubeTheThird> ellabluebird, on the website, of the game?
#1793 [17:32] <CubeTheThird> ellabluebird, wait, you have both on the same email?
#1794 [17:32] <ellabluebird> Either one. Sometimes we are able to logon, but then it won't let us play
#1795 [17:32] <CubeTheThird> peter13, one moment
#1796 [17:33] <ellabluebird> No, we have one on the ryncole01@gmail.com and the other is at 3helmers@gmail.com
#1797 [17:33] <CubeTheThird> ellabluebird, ok, and where did you purchase the accounts?
#1798 [17:34] <CubeTheThird> peter13, download and install http://www.nvidia.com/download/driverResults.aspx/82758/en-us
#1799 [17:34] <ellabluebird> Both were purchased online. The original account, ryncole01@gmail.com was purchased a couple of years ago and she is very active on it. We purchased the other for her birthday about a month ago
#1800 [17:35] <CubeTheThird> ellabluebird, purchased from minecraft.net ?
#1801 [17:35] <ellabluebird> Sometimes I can login online but not in the game. Yes, purchased direct.
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#1803 [17:36] <CubeTheThird> ellabluebird, are you using a public network, like at a school or library?
#1804 [17:36] <ellabluebird> No, our home network ... it hasn't changed at all. One day we just couldn't log in
#1805 [17:37] <CubeTheThird> ellabluebird, ok, and have you tried changing the passwords for these accounts?
#1806 [17:37] <ellabluebird> yes, multiple times and even after that we can't log in.
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#1808 [17:38] <CubeTheThird> ellabluebird, ok. Can you try logging via a different network, for example on mobile?
#1809 [17:39] <ellabluebird> Sometimes we can log in on the game by continuously copy and paste multiple multiple times and then we can't play, we get invalid session. Let me try mobile
#1810 [17:40] <ellabluebird> unknown username or password. Also tried laptop. doesn't work.
#1811 [17:41] <CubeTheThird> ellabluebird, no I don't mean on a different device. It has to be on a different network alltogether
#1812 [17:41] <ellabluebird> Okay, let me shut off my wifi and try
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#1816 [17:43] <Liliana> I restarted me whole system and Im still getting the error
#1817 [17:44] <CubeTheThird> ??> Liliana tools/hjt
#1818 [17:44] <Absol> Liliana: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1819 [17:44] <Absol> Liliana: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1820 [17:45] <ellabluebird> asked me to confirm identity and then said too many failed attempts
#1821 [17:46] * jlh [jlh@notlogged] has joined #minecrafthelp
#1822 [17:46] <ellabluebird> I don't remember all the answers. If it is my network, what do I do?
#1823 [17:47] <Liliana> It says the system denied write access
#1824 [17:47] * FPSGognoggler [FPSGognoggler@notlogged] has joined #minecrafthelp
#1825 [17:48] <CubeTheThird> ellabluebird, sounds like throttling. Wait 3 hours without ANY attempts to login by anyone. After that, reset both passwords, then try again
#1826 [17:48] <CubeTheThird> Liliana, that's fine
#1827 [17:48] <ellabluebird> What is throttling?
#1828 [17:48] <FPSGognoggler> I'm having a very difficult time logging into my account i've changed my password 4 times and everytime i try to log in it says unknown password or email
#1829 [17:48] <CubeTheThird> ellabluebird, it means it's temporarily blocking connections from your network, since it thinks (with all the attempts) someone is trying to hack into your accounts
#1830 [17:49] <CubeTheThird> ??> FPSGognoggler login/throttle
#1831 [17:49] <Absol> FPSGognoggler: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1832 [17:49] <Absol> FPSGognoggler: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1833 [17:49] <ellabluebird> Okay, even after hours and hours of no one trying? It's been days!
#1834 [17:49] <FPSGognoggler> ah ok
#1835 [17:49] <FPSGognoggler> thanks
#1836 [17:49] <Liliana> This is the link. http://paste.ubuntu.com/15202081/
#1837 [17:50] <CubeTheThird> ellabluebird, it's possible that when you re-tired, it was with the wrong password or something
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#1840 [17:50] <ellabluebird> I'll wait the three hours, reset both passwords and then start again. Can I keep this page up in the event that doesn't solve it?
#1841 [17:51] <CubeTheThird> Liliana, hmm well I'm seeing some norton stuff installed too. Might be the cause
#1842 [17:51] <CubeTheThird> ellabluebird, ya sure go ahead
#1843 [17:51] <ellabluebird> Thank you.
#1844 [17:51] <Liliana> Even thought it's expired?
#1845 [17:52] <CubeTheThird> Liliana, yes
#1846 [17:53] <father28ways> I could not remember my logon or pasword. I got into a loop on the website. I have paid previously. How can I relocate my old infomation to migrate it into my new account?
#1847 [17:53] * jlh_ [jlh_@notlogged] has joined #minecrafthelp
#1848 [17:54] <father28ways> So that I don't just have the demo account?
#1849 [17:54] <CubeTheThird> father28ways, what is your minecraft username?
#1850 [17:54] <jlh_> I am having trouble getting the game to play, says I need update my drivers but I have done that. Please advise. Thanks
#1851 [17:54] <father28ways> father28ways@mac.com
#1852 [17:54] <CubeTheThird> father28ways, your in game name, not email
#1853 [17:54] <jlh_> Cornbiscuit07
#1854 [17:54] <father28ways> father28ways
#1855 [17:55] <jlh_> I thought it was Cornbiscuit07
#1856 [17:55] <mattym> jlh_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1857 [17:56] <CubeTheThird> father28ways, as far as I can tell that name was changed yesterday. Assuming you didn't change it, it's likely your account was compromised
#1858 [17:56] <CubeTheThird> ??> father28ways account/send-email
#1859 [17:56] <Absol> father28ways: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1860 [17:56] <CubeTheThird> g2g
#1861 [17:56] <Absol> father28ways: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1862 [17:56] <father28ways> Thank you. I will do that now.
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#1870 [18:05] <kkjo> I need helf to find someone who has a crezy craft server
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#1880 [18:18] <ahmed> 1.8 not working for me
#1881 [18:18] <JojaMandesYT> Hi, I need help in my server Spigot
#1882 [18:18] <JojaMandesYT> I need help please
#1883 [18:19] <JojaMandesYT> :'(
#1884 [18:19] <ahmed> im good at plugins
#1885 [18:19] <JojaMandesYT> Do you speak spanish?
#1886 [18:19] <ahmed> no
#1887 [18:20] <JojaMandesYT> ok
#1888 [18:20] <ahmed> i speak arabic and english
#1889 [18:20] <JojaMandesYT> ok
#1890 [18:20] <JojaMandesYT> I need help with an error that jumps me to start my server
#1891 [18:20] <JojaMandesYT> I come now, I have to do something...
#1892 [18:21] <ahmed> download join me and give me the link
#1893 [18:12] <ahmed> i need help with 1.8
#1894 [18:13] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#1895 [18:13] * mcgrrl [mcgrrl@notlogged] has joined #minecrafthelp
#1896 [18:13] <ahmed> 1.8 not working for me
#1897 [18:14] <mcgrrl> i have bought minecraft before now it's saying that i have to buy it again what do i do
#1898 [18:15] * JojaMandesYT [JojaMandesYT@notlogged] has quit. (Ping timeout: 195 seconds)
#1899 [18:15] <ahmed> help me
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#1904 [18:17] <ahmed> 1.8 not working for me
#1905 [18:17] <Astronimo> hello, i am wondering if somebody could help me with my minecraft launcher window being glitchy
#1906 [18:17] <Astronimo> hello, i am wondering if somebody could help me with my minecraft launcher window being glitchy
#1907 [18:18] * Guest89650 [Guest89650@notlogged] has left #minecrafthelp
#1908 [18:18] <ahmed> just redownload
#1909 [18:20] <Astronimo> never mind, i have fixed my problem, i just resized my window.
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#1911 [18:22] * yupitsmeandrew [yupitsmeandrew@notlogged] has joined #minecrafthelp
#1912 [18:23] <yupitsmeandrew> Hi i still cant log on to my minecraft account
#1913 [18:23] <yupitsmeandrew> I've sent the mail reset and it isnt even sending me the email to reset my email
#1914 [18:24] <yupitsmeandrew> password*
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#1917 [18:25] * cuteipuppy2002 [cuteipuppy2002@notlogged] has joined #minecrafthelp
#1918 [18:25] <florgisj> i am not getting the password change email
#1919 [18:25] <yupitsmeandrew> Sane
#1920 [18:25] <yupitsmeandrew> same
#1921 [18:25] <yupitsmeandrew> Im not getting one either
#1922 [18:25] <yupitsmeandrew> And i dont know why
#1923 [18:26] <florgisj> they dont have have a customer support line so i cant do shit
#1924 [18:26] <Absol> florgisj: Please keep it civil
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#1927 [18:28] <yupitsmeandrew> Absol can you help me?
#1928 [18:28] * PigHunterExtreme [PigHunterExtreme@notlogged] has joined #minecrafthelp
#1929 [18:28] * ahmed [ahmed@notlogged] has quit. (Ping timeout: 195 seconds)
#1930 [18:29] <yupitsmeandrew> ugghhh no one can of course
#1931 [18:29] <PigHunterExtreme> I need to know how to solve this problem: java.lang.nullpointerexception: group
#1932 [18:29] <PigHunterExtreme> please get back to me as soon as possible
#1933 [18:30] <PigHunterExtreme> Anyone there that can help?
#1934 [18:31] <yupitsmeandrew> everyone is a dud
#1935 [18:31] <yupitsmeandrew> i knwp
#1936 [18:31] <PigHunterExtreme> Hello?
#1937 [18:31] <yupitsmeandrew> know
#1938 [18:31] <PigHunterExtreme> oh
#1939 [18:31] <PigHunterExtreme> well
#1940 [18:31] <PigHunterExtreme> java.lang.nullpointerexception: group
#1941 [18:31] <PigHunterExtreme> How do I solve it?
#1942 [18:32] <yupitsmeandrew> I do not know
#1943 [18:32] <PigHunterExtreme> ...
#1944 [18:32] <yupitsmeandrew> i also have my own problems as well
#1945 [18:32] <PigHunterExtreme> Anyone else?
#1946 [18:32] <yupitsmeandrew> Im locked out of my account
#1947 [18:32] <PigHunterExtreme> oh
#1948 [18:33] <PigHunterExtreme> Then go to the I forgot my password page
#1949 [18:33] <yupitsmeandrew> i did
#1950 [18:33] <yupitsmeandrew> i reset my password
#1951 [18:34] <yupitsmeandrew> it dosnt even send me the email
#1952 [18:34] <PigHunterExtreme> Well...
#1953 [18:34] <yupitsmeandrew> to reset my password
#1954 [18:34] <PigHunterExtreme> There's nothing I can do
#1955 [18:34] <yupitsmeandrew> so im like ****ed
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#1958 [18:38] * JojaMandesYT [JojaMandesYT@notlogged] has joined #minecrafthelp
#1959 [18:38] <JojaMandesYT> I come now , I have to do something ...
#1960 [18:39] <JojaMandesYT> Sorry, I am already , follow...
#1961 [18:39] <JojaMandesYT> @Ahmed
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#1964 [18:40] <JojaMandesYT> I need help! :'(
#1965 [18:40] * JAKEG [JAKEG@notlogged] has joined #minecrafthelp
#1966 [18:41] <JojaMandesYT> I need help in my server spigot hosted
#1967 [18:42] <JojaMandesYT> I need help in my server spigot hosted
#1968 [18:42] <JojaMandesYT> I need help in my server spigot hosted
#1969 [18:42] <JojaMandesYT> I need help in my server spigot hosted
#1970 [18:42] <JojaMandesYT> I need help in my server spigot hosted
#1971 [18:42] * Absol kicked JojaMandesYT from #minecrafthelp (Reason: ojaMandesYT :Stop spamming)
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#1973 [18:44] * JojaMandesYT [JojaMandesYT@notlogged] has joined #minecrafthelp
#1974 [18:44] <JojaMandesYT> I need help in my server spigot hosted
#1975 [18:45] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#1976 [18:46] <JojaMandesYT> I need help in my server spigot hosted
#1977 [18:46] <JojaMandesYT> Necesito ayuda en mi server spigot host
#1978 [18:46] <Lord_Ralex> We don't help with mods
#1979 [18:47] <JojaMandesYT> Thanks Bro
#1980 [18:48] <PigHunterExtreme> java.lang.nullpointerexception: group
#1981 [18:48] <PigHunterExtreme> Fix it!
#1982 [18:50] <JojaMandesYT> wtf is tis?
#1983 [18:50] <JojaMandesYT> this*
#1984 [18:52] <JojaMandesYT> I need help in my server spigot hosted
#1985 [18:52] * dilan101001 [dilan101001@notlogged] has joined #minecrafthelp
#1986 [18:53] * Brandon_ [Brandon_@notlogged] has joined #minecrafthelp
#1987 [18:53] <dilan101001> HOLA Mojang ESQUE ME Esta Pasando ONU PROBLEMA CON MI MINECRAFT ESTO NUNCA ME HABIA PASADO, BUENO TE comento LA SITUASION O El problema QUE ME Esta Pasando CUANDO VOY A ENTRAR A UN SERVIDOR DE LÍNEA ME ESTAS PALABRAS Aparecen: java.lang.NullPointerExeption: grupo. No se que ESTUVE BUSCANDO HACER EN LOS FOROS DE SUS PAGINAS PRINCIPALES Y NO ME VENTA NINGUNA AYUDA, POR ESO LES CONTACTO A USTEDES POR ESTE MEDIO ¿QUE Puedo Hacer Con Este PROBLEMA P
#1988 [18:53] <Brandon_> I nave a querrían
#1989 [18:53] * Lord_Ralex kicked JojaMandesYT from #minecrafthelp (Reason: ojaMandesYT :Here is the door)
#1990 [18:53] <Brandon_> I have a question
#1991 [18:54] <Brandon_> is someone able to talk
#1992 [18:55] <Brandon_> Um I had a question about my sound in minecraft
#1993 [18:55] <Brandon_> I have it all the way up and it doesn't work
#1994 [18:55] * carson [carson@notlogged] has joined #minecrafthelp
#1995 [18:56] <carson> i have a question do u know where i can go for modded minecraft help
#1996 [18:56] <Brandon_> Anyone there
#1997 [18:57] <Brandon_> Ok this is no help center
#1998 [18:57] <Brandon_> This is a joke goodbye
#1999 [18:57] <carson> no it isnt
#2000 [18:58] <carson> u just have to wait
#2001 [18:58] * Massey165 [Massey165@notlogged] has joined #minecrafthelp
#2002 [18:59] <Massey165> Mincraft freezes and locks up my computer :(
#2003 [18:59] <carson> i see
#2004 [19:00] <Massey165> [20:21:41] [Server thread/INFO]: Starting integrated minecraft server version 1.8.5 [20:21:41] [Server thread/INFO]: Generating keypair [20:21:42] [Server thread/INFO]: Preparing start region for level 0 [20:21:43] [Server thread/INFO]: Preparing spawn area: 54% [20:21:43] [Server thread/INFO]: Changing view distance to 8, from 10 [20:21:45] [Server thread/INFO]: _FlashDead_[local:E:901fb11f] logged in with entity id 57 at (992.2037155191168, 72.0,
#2005 [19:00] <carson> im not support srry but i might be able to help is there a crash report or anything
#2006 [19:01] <carson> send it here http://paste.ubuntu.com/
#2007 [19:01] <Massey165> Can't keep up! Did the system time change, or is the server overloaded? Running 2019ms behind, skipping 40 tick(s)
#2008 [19:01] <Massey165> Error in class 'CodecJOrbis'
#2009 [19:01] <Massey165> Ogg header not recognized in method 'readHeader'.
#2010 [19:01] <carson> copy the url when u get done posting it
#2011 [19:01] <Massey165> Error in class 'CodecJOrbis
#2012 [19:02] <Massey165> Error reading the header
#2013 [19:02] * mustache-kia [mustache-kia@notlogged] has joined #minecrafthelp
#2014 [19:02] <Massey165> I have like two stacks of diamonds and now I can't play :(
#2015 [19:02] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#2016 [19:02] <mustache-kia> why does minecraft keep saying game output (mustache kia)
#2017 [19:02] <carson> send the crash report here http://paste.ubuntu.com/
#2018 [19:03] <Massey165> Copy and paste the report?
#2019 [19:03] <mustache-kia> me?
#2020 [19:03] <carson> yeah
#2021 [19:04] <mustache-kia> oh ok
#2022 [19:04] <Massey165> Ok I did that
#2023 [19:05] <mustache-kia> [17:04:57 INFO]: Minecraft Launcher 1.6.59 (through bootstrap 100) started on osx... [17:04:57 INFO]: Current time is Feb 25, 2016 5:04:57 PM [17:04:57 INFO]: System.getProperty('os.name') == 'Mac OS X' [17:04:57 INFO]: System.getProperty('os.version') == '10.10.5' [17:04:57 INFO]: System.getProperty('os.arch') == 'x86_64' [17:04:57 INFO]: System.getProperty('java.version') == '1.8.0_74' [17:04:57 INFO]: System.getProperty('java.v
#2024 [19:05] <Massey165> A creeper blowed me up and then my computer froze and now I can't get it to work anymore
#2025 [19:05] <carson> k massey send the url look at this link to show u how listen to #5 and down
#2026 [19:06] <carson> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2027 [19:07] <yupitsmeandrew> Can anyone help me
#2028 [19:07] <mustache-kia> [17:04:57 INFO]: Minecraft Launcher 1.6.59 (through bootstrap 100) started on osx... [17:04:57 INFO]: Current time is Feb 25, 2016 5:04:57 PM [17:04:57 INFO]: System.getProperty('os.name') == 'Mac OS X' [17:04:57 INFO]: System.getProperty('os.version') == '10.10.5' [17:04:57 INFO]: System.getProperty('os.arch') == 'x86_64' [17:04:57 INFO]: System.getProperty('java.version') == '1.8.0_74' [17:04:57 INFO]: System.getProperty('java.v
#2029 [19:08] <yupitsmeandrew> with my minecraft account
#2030 [19:08] <Massey165> What do you want me to paste?
#2031 [19:08] <mustache-kia> sure what wrong with it
#2032 [19:08] <yupitsmeandrew> i try to reset my password since its not working and the email isnt even sending
#2033 [19:08] <yupitsmeandrew> I was able to log on yesterday and now i cannot
#2034 [19:08] <mustache-kia> oh
#2035 [19:08] <carson> the url
#2036 [19:09] <yupitsmeandrew> yea its a tricky one
#2037 [19:09] <mustache-kia> hmm that happened to me once
#2038 [19:09] <yupitsmeandrew> I dont know my transication number either
#2039 [19:09] <carson> ill be with u in a second yupitsmeandrew
#2040 [19:09] <yupitsmeandrew> Okay thanks carson'
#2041 [19:10] <carson> im not even working for here im just doing it
#2042 [19:10] <carson> lmao
#2043 [19:10] <mustache-kia> oh
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#2045 [19:10] <Massey165> http://paste.ubuntu.com/15202544/
#2046 [19:10] <carson> OMG
#2047 [19:10] <carson> Thanks massey
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#2052 [19:12] <carson> massey165 try to uninstall minecraft and reinstall it but first copy your world in a new folder on ur desktop
#2053 [19:13] <carson> ok yupitsmeandrew
#2054 [19:13] <yupitsmeandrew> yes
#2055 [19:13] <Massey165> Where is my world?
#2056 [19:13] <urielsalis> Massey165, what do you mean?
#2057 [19:13] <yupitsmeandrew> do you need me to explain my problem again carson?
#2058 [19:14] * dilan101001 [dilan101001@notlogged] has quit. (Ping timeout: 195 seconds)
#2059 [19:14] <carson> type in %appdata% on the search bar click on .minecraft and copy that stuff
#2060 [19:14] <carson> yes piz yupitsmeandrew
#2061 [19:14] <Massey165> Carson said to copy my world into a new folder
#2062 [19:14] * Guest8268 [Guest8268@notlogged] has quit. (Client Quit)
#2063 [19:15] <yupitsmeandrew> So i cant login to my minecraft account it wouldnt let me so i attempted to reset my password but the email to reset it isnt even sending to me and i dont know what to do
#2064 [19:15] <carson> yes then reinstall minecraft
#2065 [19:15] <urielsalis> carson, no
#2066 [19:15] <yupitsmeandrew> I was able to log on yesterday perfectly fine
#2067 [19:15] <urielsalis> ??> yupitsmeandrew login/throttle
#2068 [19:15] <yupitsmeandrew> now i cannot
#2069 [19:15] <Absol> yupitsmeandrew: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2070 [19:15] <Massey165> what is the directory called?
#2071 [19:15] <Absol> yupitsmeandrew: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2072 [19:15] <yupitsmeandrew> no
#2073 [19:15] <urielsalis> carson, please limit yourself to answerting the questions you know the answer too
#2074 [19:15] <yupitsmeandrew> i got out of it
#2075 [19:15] <urielsalis> Massey165, need help?
#2076 [19:15] <urielsalis> carson, need help?
#2077 [19:16] <Massey165> Carson is helping
#2078 [19:16] <yupitsmeandrew> I waited 3 hours already
#2079 [19:16] <Massey165> Trying to find the Minecraft folder
#2080 [19:16] <yupitsmeandrew> and i logged into my friends account perfectly fine
#2081 [19:16] <urielsalis> yupitsmeandrew, without trying to login?
#2082 [19:16] <carson> im trying to srry guys
#2083 [19:16] <urielsalis> Massey165, Win+R, %appdata%, .minecraft
#2084 [19:16] <yupitsmeandrew> Pardon?
#2085 [19:16] <urielsalis> carson, no problem :)
#2086 [19:16] <yupitsmeandrew> what do you mean without trying to login?
#2087 [19:16] <urielsalis> yupitsmeandrew, you have to wait 3 horus without trying to login or it resets
#2088 [19:16] <yupitsmeandrew> I did
#2089 [19:16] <urielsalis> yupitsmeandrew, also, did you logged in to your friends accoutn in your connection?
#2090 [19:17] <yupitsmeandrew> Yes
#2091 [19:17] <yupitsmeandrew> i am in it right now playing on hivemc
#2092 [19:17] <urielsalis> yupitsmeandrew, if so, can you go to minecraft.net/retrievename and put your email? Tell me if you get a email from Mojang
#2093 [19:17] <Massey165> Is it on the C: drive?
#2094 [19:17] <carson> if u need any help ill try urielsalis
#2095 [19:17] <urielsalis> Massey165, its easier to press the Windows key and R key at the same time and writing %appdata% in the windows that pop us
#2096 [19:17] * zachps11 [zachps11@notlogged] has joined #minecrafthelp
#2097 [19:17] <carson> srry for the mess i caused u
#2098 [19:17] <yupitsmeandrew> okay
#2099 [19:17] <urielsalis> carson, its no problem, I started like you :P
#2100 [19:18] <yupitsmeandrew> Nothing
#2101 [19:18] <urielsalis> yupitsmeandrew, checked your spam folder?
#2102 [19:18] <yupitsmeandrew> ill give it a little lnoger
#2103 [19:18] <yupitsmeandrew> nope
#2104 [19:18] <yupitsmeandrew> clean
#2105 [19:18] <yupitsmeandrew> i verified my email yesterday and everything too
#2106 [19:18] <urielsalis> yupitsmeandrew, did you put your password in any site recently apart from Mojang?
#2107 [19:18] <yupitsmeandrew> i can screenshot
#2108 [19:18] <Massey165> I don't see a minecraft folder in the program files
#2109 [19:18] <yupitsmeandrew> nope
#2110 [19:18] <urielsalis> Massey165, because its not there
#2111 [19:18] <yupitsmeandrew> i either put it in minecraft.net or mojang
#2112 [19:18] <urielsalis> Massey165, you have to press Win+R, type %appdata%, and then go to .minecraft
#2113 [19:19] <urielsalis> yupitsmeandrew, you could login fine yesterday?
#2114 [19:19] <yupitsmeandrew> Yea
#2115 [19:19] <yupitsmeandrew> i even changed my ign and verified my email
#2116 [19:19] * matiggamer [matiggamer@notlogged] has joined #minecrafthelp
#2117 [19:19] <zachps11> so, my launcher wants me to login like it does every once and a while. But this time i can't login, my email address and password are correct and it won't let my login
#2118 [19:19] <urielsalis> yupitsmeandrew, sorry, but you will have to email Mojang to fix it, meanwhile I suggest that you do a malware scan with malwarebytes
#2119 [19:19] <urielsalis> ??> yupitsmeandrew mojang/email
#2120 [19:19] <Absol> yupitsmeandrew: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2121 [19:19] <Absol> yupitsmeandrew: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2122 [19:19] <urielsalis> zachps11, did you reset your password?
#2123 [19:20] <zachps11> yes
#2124 [19:20] <urielsalis> ??> zachps11 login/throttle
#2125 [19:20] <Absol> zachps11: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2126 [19:20] <Absol> zachps11: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2127 [19:20] <Massey165> It's not there? Maybe me lizard man from Everquest ate it?
#2128 [19:20] <yupitsmeandrew> what do i do if i forgot my transication number?
#2129 [19:20] * matiggamer [matiggamer@notlogged] has quit. (Client Quit)
#2130 [19:20] <urielsalis> yupitsmeandrew, when and how you bought minecraft?
#2131 [19:20] <carson> hey urielsalis how did u get this job
#2132 [19:20] <yupitsmeandrew> it was a long time ago and my parents had already stopped using that credit card company
#2133 [19:20] <urielsalis> carson, its not a job, we are all volunteers
#2134 [19:21] <yupitsmeandrew> like 3-4 years ago
#2135 [19:21] <urielsalis> yupitsmeandrew, can you give me the year and approximated month?
#2136 [19:21] <zachps11> oh, i'll wait 3 hours then try it agian
#2137 [19:21] <Massey165> Okay I found it...where is my world?
#2138 [19:21] <urielsalis> Massey165, you are in .minecraft?
#2139 [19:21] <yupitsmeandrew> no im not very sure
#2140 [19:21] <Massey165> yes, i am now
#2141 [19:22] <yupitsmeandrew> I cant give out a accurate guess
#2142 [19:22] <urielsalis> Massey165, go to saves and look for your worlds name
#2143 [19:22] * zachps11 [zachps11@notlogged] has quit. (Client Quit)
#2144 [19:22] <urielsalis> yupitsmeandrew, year only?
#2145 [19:12] <Massey165> Okay, I see them
#2146 [19:12] <yupitsmeandrew> urielsalis, yea sorry.
#2147 [19:13] <Massey165> I copy all of the to the desktop?
#2148 [19:13] <carson> hey urielsalis i think Massey165 problem is theres a curupted chunk in his game
#2149 [19:13] <urielsalis> yupitsmeandrew, What year did you bought it?, it reallly hyelps to anrrow it down
#2150 [19:13] <urielsalis> Massey165, what was your original issue?
#2151 [19:13] <urielsalis> carson, then is easier to direct to mcedit :P
#2152 [19:13] * khaua [khaua@notlogged] has joined #minecrafthelp
#2153 [19:13] <urielsalis> carson, it can repair chunks
#2154 [19:13] <Massey165> The game freezes and locks up my computer
#2155 [19:14] <urielsalis> Massey165, oh, then is not that
#2156 [19:14] <yupitsmeandrew> like
#2157 [19:14] <urielsalis> ??> Massey165 win/dxdiag
#2158 [19:14] <Absol> Massey165: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2159 [19:14] <yupitsmeandrew> 2012- 2014?
#2160 [19:14] <carson> because of a creeper blowing up right
#2161 [19:14] * Jack [Jack@notlogged] has joined #minecrafthelp
#2162 [19:15] <urielsalis> ??> yupitsmeandrew account/trans-id
#2163 [19:15] <Absol> yupitsmeandrew: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2164 [19:15] <Massey165> I creeper blew me up and it's been jacked up ever since
#2165 [19:15] * Jack is now known as Guest70733
#2166 [19:15] <urielsalis> Massey165, please follow Absol instructions
#2167 [19:15] <yupitsmeandrew> idk my trans id
#2168 [19:16] <urielsalis> yupitsmeandrew, you will have to find it there, is your receipt, your proof of purchase
#2169 [19:16] <Massey165> So a creeper can actually blow up your computer too?
#2170 [19:16] <urielsalis> Massey165, I dont think that is related
#2171 [19:16] <urielsalis> Massey165, unless is only in one world
#2172 [19:17] <Massey165> I started a new world and but now the new world has the same problem
#2173 [19:17] <urielsalis> Massey165, then follow the instructions absol gave you
#2174 [19:17] <urielsalis> ??> Massey165 win/dxdiag
#2175 [19:18] <Absol> Massey165: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2176 [19:18] <Massey165> Everquest doesn't have creepers :(
#2177 [19:19] <urielsalis> Massey165, please follow the instructions Absol gave you
#2178 [19:19] * Jack [Jack@notlogged] has joined #minecrafthelp
#2179 [19:20] <Massey165> Okay you want me to send you a dxdiag report?
#2180 [19:20] * Jack is now known as Guest70032
#2181 [19:21] <Guest70032> Hey
#2182 [19:21] <urielsalis> Massey165, yes
#2183 [19:21] <urielsalis> hi Guest70032
#2184 [19:21] <Guest70032> I just installed the new update on ps4
#2185 [19:22] <urielsalis> Guest70032, and?
#2186 [19:22] <Guest70032> Now when we go to play two player I cannot switch the invert on the controller option
#2187 [19:23] <Guest70032> I can only play inverted
#2188 [19:23] <urielsalis> Guest70032, I suggest that you ask in the forums
#2189 [19:23] <Guest70032> You can still switch it in single player.
#2190 [19:23] <Guest70032> Can I unistall and re install the update?
#2191 [19:24] <urielsalis> Guest70032, not sure, as I said, you should ask in the forusm
#2192 [19:24] * Guest70032 [Guest70032@notlogged] has quit. (Client Quit)
#2193 [19:28] <Massey165> http://paste.ubuntu.com/15202695/
#2194 [19:28] <carson> hey urielsalis i have a question please dont be mad at me but do u know any mod support help people
#2195 [19:28] * kauaonlineBR [kauaonlineBR@notlogged] has joined #minecrafthelp
#2196 [19:28] <urielsalis> Massey165, one moment
#2197 [19:28] <urielsalis> carson, we dont do mod support here
#2198 [19:28] <Massey165> Do you think I will lose all of my diamonds?
#2199 [19:28] <carson> i know
#2200 [19:29] <urielsalis> Massey165, dont worry
#2201 [19:29] <carson> and Massey165 just spawn them back in
#2202 [19:30] <urielsalis> Massey165, download and install http://www.nvidia.com/download/driverResults.aspx/82758/en-us
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#2204 [19:31] <Massey165> you think my video driver is bad?
#2205 [19:31] <urielsalis> Massey165, I think is outdates
#2206 [19:33] <Massey165> I tried to update it
#2207 [19:33] <Massey165> before
#2208 [19:34] <urielsalis> Massey165, try with taht one please
#2209 [19:34] <Massey165> okay
#2210 [19:35] <Massey165> How old was my driver?
#2211 [19:36] * PigHunterExtreme [PigHunterExtreme@notlogged] has joined #minecrafthelp
#2212 [19:36] <urielsalis> Massey165, cant check right now, little busy :P
#2213 [19:36] <PigHunterExtreme> I need help with this:
#2214 [19:36] <PigHunterExtreme> java.lang.nullpointerexception: group
#2215 [19:37] <urielsalis> PigHunterExtreme, what antivirus you have?
#2216 [19:37] * camilo [camilo@notlogged] has joined #minecrafthelp
#2217 [19:37] <PigHunterExtreme> I simply just have Avast
#2218 [19:37] <PigHunterExtreme> Is that okay?
#2219 [19:38] <urielsalis> PigHunterExtreme, internet security?
#2220 [19:38] <PigHunterExtreme> What do you mean?
#2221 [19:39] <urielsalis> PigHunterExtreme, avast internet security or free?
#2222 [19:39] <PigHunterExtreme> free
#2223 [19:39] <urielsalis> ??> PigHunterExtreme tools/hjt
#2224 [19:39] <Absol> PigHunterExtreme: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2225 [19:39] <urielsalis> brb
#2226 [19:39] <Absol> PigHunterExtreme: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2227 [19:40] <PigHunterExtreme> Is it safe?
#2228 [19:41] <urielsalis> PigHunterExtreme, yes
#2229 [19:42] <carson> hey uriel try to take on my problem already tried dxdiag hers my log http://paste.ubuntu.com/15202750/
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#2231 [19:42] <urielsalis> carson, one moment
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#2234 [19:43] <urielsalis> ??> carson win/dxdiag
#2235 [19:43] <Absol> carson: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2236 [19:43] <carson> already did that
#2237 [19:43] <carson> got eeeemmm
#2238 [19:43] <carson> lmao
#2239 [19:43] <urielsalis> carson, then give me the link
#2240 [19:44] <carson> it still says same thing to http://paste.ubuntu.com/15202750/
#2241 [19:44] <webrosc> carson, dxdiag is a daignostic tool to read the computers hardware, not a fix
#2242 [19:44] <webrosc> do as absol said
#2243 [19:45] <PigHunterExtreme> http://paste.ubuntu.com/15202765/
#2244 [19:46] <carson> whoops sent u wrong one and webrosc i am http://paste.ubuntu.com/15202769/
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#2246 [19:48] <webrosc> carson, one moment
#2247 [19:49] <webrosc> carson, your graphics drivers are way out of date, download and install the catalyst software suite here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#2248 [19:50] <PigHunterExtreme> http://paste.ubuntu.com/15202781/
#2249 [19:50] <webrosc> PigHunterExtreme, i spy some Mcafee, did you uninstall is via control panel, or using a tool?
#2250 [19:51] <PigHunterExtreme> I think so
#2251 [19:51] <PigHunterExtreme> How do I access Mcafee?
#2252 [19:51] <webrosc> PigHunterExtreme, that was a multiple choice question
#2253 [19:51] <PigHunterExtreme> What do you mean by that?
#2254 [19:51] <PigHunterExtreme> What was?
#2255 [19:51] <webrosc> did you remove mcafee in the past via the control panel, or using a removal tool?
#2256 [19:52] <PigHunterExtreme> I removed it in control panel
#2257 [19:52] * CopperEagle3y3 [CopperEagle3y3@notlogged] has joined #minecrafthelp
#2258 [19:52] <webrosc> ??> PigHunterExtreme av/mcafee/uninstall
#2259 [19:52] <Absol> PigHunterExtreme: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#2260 [19:52] <carson> hey webrosc i already did this am i supposed to uninstall the old version
#2261 [19:52] <PigHunterExtreme> What happens if I uninstll McAfee?
#2262 [19:52] <webrosc> carson, you didn't complete the install though, your drivers are dated 2010
#2263 [19:52] <PigHunterExtreme> *uninstall
#2264 [19:53] <urielsalis> ok back
#2265 [19:53] <webrosc> PigHunterExtreme, it is removed, which is wanted as mcafee causes the issue you have
#2266 [19:53] <PigHunterExtreme> Wait,,
#2267 [19:53] <urielsalis> PigHunterExtreme, you will be unprotected till you get something like avast. ut mcafee and norton cause so many issues is just not worth it
#2268 [19:53] <PigHunterExtreme> *Wait...
#2269 [19:53] <PigHunterExtreme> oh
#2270 [19:53] <carson> am i supposed to do the hydravision .exe or the other one
#2271 [19:53] <PigHunterExtreme> Well
#2272 [19:53] <webrosc> urielsalis, avast is installed
#2273 [19:53] <PigHunterExtreme> I only have free avast
#2274 [19:53] <PigHunterExtreme> Will that do?
#2275 [19:53] <webrosc> leftover mcafee in system
#2276 [19:53] <urielsalis> carson, catalyst
#2277 [19:53] <urielsalis> PigHunterExtreme, you have avast installed too, leftovers
#2278 [19:54] <PigHunterExtreme> Is avast also part of the problem?
#2279 [19:54] <urielsalis> PigHunterExtreme, nope, only the internet security version has problems
#2280 [19:55] <PigHunterExtreme> So what do you mean then with avast "leftovers"?
#2281 [19:55] <Massey165> it says 3D vision driver failed
#2282 [19:55] <Massey165> Is that bad?
#2283 [19:55] <PigHunterExtreme> It says I have to restart my computer to remove the McAfee permanently
#2284 [19:55] <PigHunterExtreme> Should I do so?
#2285 [19:56] <webrosc> PigHunterExtreme, yes
#2286 [19:56] <urielsalis> PigHunterExtreme, yes
#2287 [19:56] <PigHunterExtreme> ok
#2288 [19:56] <CopperEagle3y3> I am running a brand new windows 10 with automatically installed, and I downloaded minecraft just fine. My issue started when I tried to run it. It has given me a popup telling me I have a lack of updated drivers. http://paste.ubuntu.com/15202790/
#2289 [19:56] <webrosc> Massey165, was that the only error?
#2290 [19:56] <Massey165> Yes that is the only error
#2291 [19:56] <urielsalis> CopperEagle3y3, one moment
#2292 [19:56] <webrosc> Massey165, apart from that, it said install complete?
#2293 [19:56] <CopperEagle3y3> brand new computer with windows 10 automatically installed*
#2294 [19:56] <CopperEagle3y3> okay
#2295 [19:56] <Massey165> yes
#2296 [19:56] <webrosc> Massey165, reboot your computer, then try minecraft
#2297 [19:57] <urielsalis> CopperEagle3y3, there are no drivers for your graphic card for Windows 10, downgrade to Windows 8.1, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2298 [19:57] <Massey165> Is MSI a good video card for minecraft...I'm thinking about getting a new computer
#2299 [19:57] <CopperEagle3y3> okay thank you!
#2300 [19:57] <urielsalis> Massey165, you have to give us the model, MSI is just a brand
#2301 [19:57] <urielsalis> Massey165, you have to give us the model, MSI is just a brand
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#2303 [19:58] <webrosc> Massey165, msi is just a label, your have an AMD HD$000 series graphics card
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#2305 [19:58] <Massey165> ok, going to reboot
#2306 [19:58] * Massey165 [Massey165@notlogged] has quit. (Quit: Web client closed)
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#2308 [20:06] <carson> hey urielsalis ive gotta go but thanks for hanging out w/me and dealing with my poop
#2309 [20:06] * urielsalis tips hat
#2309 [20:06] <carson> lmao
#2310 [20:06] <carson> bye
#2311 [20:07] <carson> Bye webrosc thanks
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#2314 [20:11] * SLime_ [SLime_@notlogged] has joined #minecrafthelp
#2315 [20:13] <XxSlimyDolphinxX> Hello. I recently tried to launch a modded version of minecraft, only to get an Open GL error. I have fully updated drivers and a java 7. I have a link to the crash report.
#2316 [20:13] <urielsalis> ??> XxSlimyDolphinxX mods
#2317 [20:13] <Absol> XxSlimyDolphinxX: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2318 [20:13] <Absol> XxSlimyDolphinxX: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2319 [20:14] <SLime_> ok guys, we know this is modded but we have also had this problem on vanilla minecraft as well.
#2320 [20:14] <SLime_> It happens on vanilla minecraft 1.7.10
#2321 [20:14] <urielsalis> SLime_, then give us vanilla logs
#2322 [20:14] <SLime_> Bot:P
#2323 [20:14] <urielsalis> SLime_, from the latest version
#2324 [20:14] <SLime_> :P
#2325 [20:14] <urielsalis> beep boop
#2326 [20:14] <SLime_> blop boop
#2327 [20:15] <XxSlimyDolphinxX> ???????
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#2331 [20:21] <Brynn> I am getting a half command error, and minecraft will not start
#2332 [20:22] <Brynn> Has anyone else had an issue
#2333 [20:23] <webrosc> Brynn, post the crash report to paste.ubuntu.com then link it here
#2334 [20:15] <Brynn> http://paste.ubuntu.com/15202929/
#2335 [20:16] <webrosc> can you post the whole crash report
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#2337 [20:18] <Brynn> http://paste.ubuntu.com/15202936/
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#2339 [20:21] <webrosc> looks like minecraft can't find java, under edit profile on the launcher, uncheck the java setting for executable
#2340 [20:22] <Brynn> alright, I'll try that
#2341 [20:25] <Brynn> that fixed it, thanks
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#2352 [20:53] <Panda_> Hello :)
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#2360 [21:06] <PG> Hi, my Minecraft installed on my iMac keeps freezing when it is updating the runtime when I launch the game. It has been like this for two days.
#2361 [21:06] * greatmelinko33 [greatmelinko33@notlogged] has quit. (Ping timeout: 195 seconds)
#2362 [21:07] <PG> It also will not let me quit and when I restart my computer it is still frozen in the same spot.
#2363 [21:08] * NullNitro [NullNitro@notlogged] has joined #minecrafthelp
#2364 [21:08] <NullNitro> h
#2365 [21:08] <NullNitro> I
#2366 [21:08] <NullNitro> I need help
#2367 [21:09] <ellabluebird> Okay .... waited the 3 hours .... got new passwords for both accounts .... still not allowed in.
#2368 [21:09] <NullNitro> what is nullpointer exception
#2369 [21:10] <NullNitro> i try and connect to servers and thing happens...
#2370 [21:11] <NullNitro> Internal Exception java.lang.nullpointerException
#2371 [21:12] <NullNitro> hello!?
#2372 [21:12] <NullNitro> hello!?
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#2374 [21:12] <ellabluebird> HELLO! WE thought out minecraft accounts were throttled so we waited over 3 hours, requested new passwords and still unable to log in with either account
#2375 [21:13] * siraajadnin [siraajadnin@notlogged] has joined #minecrafthelp
#2376 [21:14] <ellabluebird> PLEASE HELP!!
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#2380 [21:15] <ellabluebird> I uninstalled MC and am reinstalling it .... still can't log in online .... we need help desperately
#2381 [21:15] <dav_j> When I type my email and password into the login on minecraft, it says I types something wrong. I reset my password like 5 times and it still doesnt work
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#2384 [21:17] <dav_j> Im having trouble logging in
#2385 [21:17] <ellabluebird> PLEASE HELP. OUR IP IS BLOCKED, CAN LOGIN USING ANOTHER NETWORK. WHAT DO WE DO?
#2386 [21:17] <dav_j> it says i typed something wrong when i had just reset my password
#2387 [21:18] <DerAlexAc> Please Help java.net.connectexception connection timed out Java and Minecraft reinstalled firewall on off all have i make nothing i will play online :(
#2388 [21:19] <dav_j> Please Help I cant login even when I had just reset my password
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#2390 [21:22] <dav_j> I cant login it just says unknown username or password... I have reset my password like five times plz help!!!
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#2392 [21:26] <CubeTheThird> ??> dav_j login/throttle
#2393 [21:26] <Absol> dav_j: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2394 [21:26] <Absol> dav_j: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2395 [21:27] <CubeTheThird> ellabluebird, did you already email mojang?
#2396 [21:29] <dav_j> Wait why did I get locked out??
#2397 [21:29] * evna22109 [evna22109@notlogged] has joined #minecrafthelp
#2398 [21:30] <CubeTheThird> dav_j, too many failed login attempts on your network
#2399 [21:30] <dav_j> ah ok thanks
#2400 [21:30] <evna22109> i need help with a minecraft problem i cany launch it
#2401 [21:31] <CubeTheThird> evna22109, what happens?
#2402 [21:31] <evna22109> every time i trie to launch it just doesnt
#2403 [21:32] <CubeTheThird> evna22109, does it give you an error message or crash report?
#2404 [21:32] <evna22109> yes here it is http://paste.ubuntu.com/15203291/
#2405 [21:32] <CubeTheThird> evna22109, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2406 [21:34] <evna22109> o ok thank you
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#2410 [21:36] <Bangabie> I cant login to my account via mojang and i tryed resetting my password but im not getting the emails and i know im using the right email and password
#2411 [21:36] * xXgeampierXx [xXgeampierXx@notlogged] has joined #minecrafthelp
#2412 [21:37] <CubeTheThird> Bangabie, what does it tell you when you try logging in?
#2413 [21:41] <Bangabie> it just says wrong password
#2414 [21:41] <CubeTheThird> ??> Bangabie login/throttle
#2415 [21:41] <Absol> Bangabie: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2416 [21:41] <Absol> Bangabie: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2417 [21:45] <Bangabie> Ok thanks
#2418 [21:45] <Bangabie> i went on twitter and see people having this issue also could it be mojang?
#2419 [21:46] <CubeTheThird> .mcstatus
#2420 [21:46] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online][2PSA: '5Source code of this website is now available on GitHub']
#2421 [21:46] <CubeTheThird> nope
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#2423 [21:47] * Panda_ [Panda_@notlogged] has joined #minecrafthelp
#2424 [21:47] <Panda_> Does anyone need help in here?
#2425 [21:48] <CubeTheThird> if they do they will ask
#2426 [21:48] <Panda_> Alright :P
#2427 [21:53] * WayToDoor [WayToDoor@notlogged] has joined #minecrafthelp
#2428 [21:54] * Frankie_ [Frankie_@notlogged] has joined #minecrafthelp
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#2430 [21:56] * godamy_1969 [godamy_1969@notlogged] has joined #minecrafthelp
#2431 [21:56] <Andrew_> Hello
#2432 [21:56] <Andrew_> Hello
#2433 [21:57] * godamy_1969 [godamy_1969@notlogged] has quit. (Client Quit)
#2434 [21:57] * Bangabie [Bangabie@notlogged] has quit. (Quit: Web client closed)
#2435 [21:57] <Andrew_> Hello
#2436 [21:57] <CubeTheThird> hello Andrew_
#2437 [21:57] <Andrew_> Hi
#2438 [21:57] <CubeTheThird> Andrew_, do you need something?
#2439 [21:58] <Andrew_> I've bin haveing family problems and my sister went thru and caged my Mc email and password and I want to know how to get it back?
#2440 [21:58] <Andrew_> Changed*
#2441 [21:58] <CubeTheThird> Andrew_, you'll have to email Mojang about that
#2442 [21:58] <CubeTheThird> ??> Andrew_ mojang/email
#2443 [21:58] <Absol> Andrew_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2444 [21:58] <Absol> Andrew_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2445 [21:58] * Papyru [Papyru@notlogged] has joined #minecrafthelp
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#2449 [22:00] <DerAlexAc> can me not one help ?
#2450 [22:00] <Andrew_> What's there email
#2451 [22:00] <CubeTheThird> Andrew_, read what Absol said
#2452 [22:00] * Papyru_ [Papyru_@notlogged] has joined #minecrafthelp
#2453 [22:00] <Papyru_> hello
#2454 [22:00] <CubeTheThird> DerAlexAc, what's the problem?
#2455 [22:00] <CubeTheThird> hello Papyru_
#2456 [22:01] <Papyru_> Please read this it is my Minecraft error report. http://paste.ubuntu.com/15203431/
#2457 [22:01] <Papyru_> Please read this it is my Minecraft error report. http://paste.ubuntu.com/15203431/
#2458 [22:01] * Frankie_ [Frankie_@notlogged] has left #minecrafthelp
#2459 [22:01] <DerAlexAc> java.net.connectexception connection timed out no further information i can on no servers connect only this message comes
#2460 [22:01] <CubeTheThird> DerAlexAc, what anti-virus and firewall software do you have?
#2461 [22:01] <CubeTheThird> Papyru_, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2462 [22:01] <DerAlexAc> java & minecraft reinstalled and nothing
#2463 [22:02] <DerAlexAc> only windows deffender
#2464 [22:02] <Papyru_> Alright thank you.
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#2466 [22:02] * Papyru [Papyru@notlogged] has quit. (Ping timeout: 195 seconds)
#2467 [22:02] <CubeTheThird> ??> DerAlexAc av/adwcleaner
#2468 [22:02] <Absol> DerAlexAc: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2469 [22:02] <Absol> DerAlexAc: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2470 [22:02] * Frankie_ [Frankie_@notlogged] has joined #minecrafthelp
#2471 [22:03] <Frankie_> I can't log in with my username and password
#2472 [22:03] <DerAlexAc> jemand deutsch hier ?
#2473 [22:04] * pocoto [pocoto@notlogged] has joined #minecrafthelp
#2474 [22:04] <CubeTheThird> DerAlexAc, we only speak English here
#2475 [22:04] <CubeTheThird> Frankie_, by username, do you mean email?
#2476 [22:04] <Frankie_> It seens me my password to my username emal address and it doesn't work
#2477 [22:04] <DerAlexAc> ok sorry my english is bad i give my best to understand you :)
#2478 [22:04] * pocoto [pocoto@notlogged] has quit. (Client Quit)
#2479 [22:04] <Frankie_> Yes, email.
#2480 [22:05] <DerAlexAc> adw cleaner found nothing
#2481 [22:05] * Andrew_ [Andrew_@notlogged] has quit. (Ping timeout: 195 seconds)
#2482 [22:05] <CubeTheThird> Frankie_, what happens when you try logging in?
#2483 [22:05] <CubeTheThird> DerAlexAc, can you try connecting to this server: mctest.ae97.net:25566
#2484 [22:06] <Frankie_> It says I have the wrong username (email) or password
#2485 [22:06] <CubeTheThird> ??> Frankie_ login/throttle
#2486 [22:06] <Absol> Frankie_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2487 [22:06] <Absol> Frankie_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#2489 [22:09] * DerAlexAc [DerAlexAc@notlogged] has quit. (Ping timeout: 195 seconds)
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#2491 [22:10] <DerAlexAc> so ^^ this programm have delete 5 datei
#2492 [22:10] <Frankie_> Thank you!!
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#2495 [22:12] <DerAlexAc> ok my minecraft this same java.net.connectexception connection timed out no further information
#2496 [22:12] * Bangabie [Bangabie@notlogged] has joined #minecrafthelp
#2497 [22:13] <Bangabie> Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID.
#2498 [22:13] <Bangabie> Does this mean my account is locked temp?
#2499 [22:13] <Bangabie> for 3 hours?
#2500 [22:13] <CubeTheThird> Bangabie, not your account. Your network
#2501 [22:14] <CubeTheThird> Bangabie, wait.. this is just for changing the email?
#2502 [22:14] <Bangabie> No i have a problem logging into the account too
#2503 [22:14] <Bangabie> resetting pass/email too
#2504 [22:14] <CubeTheThird> Bangabie, do you not get the password reset email?
#2505 [22:15] <DerAlexAc> YES i have IT
#2506 [22:15] <Bangabie> Yea , i dont get it
#2507 [22:15] <CubeTheThird> ??> Bangabie mojang/email
#2508 [22:15] <Absol> Bangabie: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2509 [22:15] <Absol> Bangabie: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2510 [22:16] <Bangabie> I would email them but i dont have my trans id which leaves them usless
#2511 [22:17] <CubeTheThird> Bangabie, what method of payment did you use for the account?
#2512 [22:18] <Bangabie> I think a debit a couple years ago
#2513 [22:18] * ellabluebird [ellabluebird@notlogged] has joined #minecrafthelp
#2514 [22:18] <CubeTheThird> Bangabie, and you bought it approximately when?
#2515 [22:18] <ellabluebird> Sorry, was unable to see the chats. I tried changing my IP address and that didn't work either. What now??????
#2516 [22:19] <CubeTheThird> ellabluebird, you contacted Mojang?
#2517 [22:19] <ellabluebird> Cube ... contacted them over 10 times in last 4 days ... no response.
#2518 [22:20] <CubeTheThird> ellabluebird, there under a bit of a backlog, and repeatedly sending them emails won't help with that. Just wait for their reply
#2519 [22:21] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 186 seconds)
#2520 [22:22] <ellabluebird> I understand that, but with my daughter having autism and this being her only outlet to the world, we are really struggling. I don't understand why it is so hard to fix
#2521 [22:14] <ellabluebird> Alright, at least I got a resonse that says they got my email about the IP address being blocked. I'll hopfully wake up to a MC that is working!
#2522 [22:15] * ellabluebird [ellabluebird@notlogged] has quit. (Quit: Web client closed)
#2523 [22:16] <Bangabie> prob around last year
#2524 [22:17] <CubeTheThird> ??> Bangabie account/trans-id/braintree
#2525 [22:17] <Absol> Bangabie: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#2526 [22:18] <Absol> Bangabie: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#2527 [22:26] <Bangabie> i dont have the card anymore
#2528 [22:27] <CubeTheThird> Bangabie, then I recommend you contact your bank about the card number
#2529 [22:39] * _Zxro_ [_Zxro_@notlogged] has joined #minecrafthelp
#2530 [22:41] <_Zxro_> Hello! I've tried to enter a server and I got something called Internal Exception: java.lang.NullPointerException. I dont have multiple javas installed and I have the latest version of java.
#2531 [22:42] <CubeTheThird> _Zxro_, does this happen with a specific server only?
#2532 [22:42] <_Zxro_> Yes.
#2533 [22:42] <_Zxro_> The server name is called BadLion
#2534 [22:42] <CubeTheThird> _Zxro_, what's the server address?
#2535 [22:42] <_Zxro_> na.badlion.net
#2536 [22:43] <CubeTheThird> .mcping na.badlion.net
#2537 [22:43] <_Zxro_> My best friend has entered but I haven't
#2538 [22:43] <ExtremeBot> CubeTheThird: 158.69.57.23:25565 is up! There are currently 1310 out of 9001 players, running BungeeCord 1.8 (47); with a latency of 5.238s and an MOTD of "06[Badlion Network] 07naw.badlion.net now live! 03Join our forum community by using /register".
#2539 [22:43] <_Zxro_> Yes that is the right one.
#2540 [22:44] <CubeTheThird> _Zxro_, can you try using the IP: 158.69.57.23
#2541 [22:44] <_Zxro_> Ok!
#2542 [22:44] <_Zxro_> It still says the same thing.
#2543 [22:45] <CubeTheThird> _Zxro_, can you give an example of a server that does work for you?
#2544 [22:45] <_Zxro_> The internet bar thing next to it is full.
#2545 [22:45] <_Zxro_> Hypixel Server
#2546 [22:45] <CubeTheThird> _Zxro_, address please
#2547 [22:45] <_Zxro_> Do you need the address?
#2548 [22:46] <_Zxro_> Ok
#2549 [22:46] <_Zxro_> Whoops, game crashed.
#2550 [22:47] <CubeTheThird> O.o
#2551 [22:47] <_Zxro_> Sorry.
#2552 [22:47] <_Zxro_> Ok
#2553 [22:47] <_Zxro_> Address is,
#2554 [22:47] <_Zxro_> mc.hypixel.net
#2555 [22:47] <CubeTheThird> .mcping mc.hypixel.net
#2556 [22:47] <ExtremeBot> CubeTheThird: 99.198.123.253:25565 is up! There are currently 10554 out of 48000 players, running Requires MC 1.8 (47); with a latency of 6.264s and an MOTD of "09Hypixel Network 15| 04SALE! 00Up to 0475% OFF! 08UPDATED 07» 11SMASH HEROES! 07« 08UPDATED".
#2557 [22:48] <_Zxro_> Yes that's the one.
#2558 [22:48] <CubeTheThird> _Zxro_, what game version are you using?
#2559 [22:48] <urielsalis> _Zxro_, what antivirus you have?
#2560 [22:48] <_Zxro_> 1.8.9 is my game version
#2561 [22:48] <_Zxro_> Currently no antivirus but I had McAfee
#2562 [22:48] <_Zxro_> Until it expired.
#2563 [22:48] <urielsalis> _Zxro_, did you used the tool to unsintall it?
#2564 [22:49] <_Zxro_> No.
#2565 [22:49] <urielsalis> ??> _Zxro_ av/mcafee/uninstall
#2566 [22:49] <Absol> _Zxro_: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#2567 [22:49] <_Zxro_> Ok.
#2568 [22:49] <_Zxro_> But what I've heard your singleplayer won't work.
#2569 [22:49] <CubeTheThird> not always the case
#2570 [22:49] <_Zxro_> Okay.
#2571 [22:49] <_Zxro_> Will you help if it doesn't work?
#2572 [22:50] <_Zxro_> Or it's a different case.
#2573 [22:50] <urielsalis> _Zxro_, Maybe is a error connection to the internal server, in which case it will help
#2574 [22:50] <_Zxro_> Oh, okay
#2575 [22:52] <_Zxro_> It's almost uninstalled.
#2576 [22:54] <_Zxro_> Okay i'll restart my computer now.
#2577 [22:54] <_Zxro_> Thanks!
#2578 [22:54] <urielsalis> _Zxro_, sure :)
#2579 [22:54] * urielsalis tips hat
#2579 [23:01] * _Zxro_ [_Zxro_@notlogged] has joined #minecrafthelp
#2580 [23:01] <_Zxro_> Hello it's me again, _Zxro_. I still can't seem to enter so does it mean I won't have access to it?
#2581 [23:02] <urielsalis> _Zxro_, does mctest.ae97.net works?
#2582 [23:02] * knu [knu@notlogged] has quit. (Read error: Connection reset by peer)
#2583 [23:02] <_Zxro_> Hold up.
#2584 [23:02] * knu [knu@notlogged] has joined #minecrafthelp
#2585 [23:02] * DesTroxGamer [DesTroxGamer@notlogged] has joined #minecrafthelp
#2586 [23:03] <_Zxro_> Yes, mctest.ae97.net works.
#2587 [23:03] <urielsalis> _Zxro_, and mc.hypixel.net?
#2588 [23:04] <DesTroxGamer> Cuando prendo mi minecraft me sale algo de crash report
#2589 [23:04] <urielsalis> DesTroxGamer, you have a dxdiag?
#2590 [23:04] <_Zxro_> Yes.
#2591 [23:04] <urielsalis> _Zxro_, try to create a new world, does it work?
#2592 [23:04] <CubeTheThird> _Zxro_, are you using vanilla client?
#2593 [23:04] <_Zxro_> Wait.
#2594 [23:04] <_Zxro_> Is Minecraft Forge the problem?
#2595 [23:04] <DesTroxGamer> Si, como la han reiniciado estoy poniendo eso del dxdiag pero nose si o hice bien
#2596 [23:05] <CubeTheThird> _Zxro_, could be. Try with completely vanilla
#2597 [23:05] <urielsalis> DesTroxGamer, dame el link :)
#2598 [23:05] <_Zxro_> Alrighty.
#2599 [23:05] <DesTroxGamer> no se si lo puse bien*
#2600 [23:05] <_Zxro_> BTW, singleplayer works fine.
#2601 [23:05] <DesTroxGamer> Que link?
#2602 [23:05] <DesTroxGamer> link
#2603 [23:05] <urielsalis> DesTroxGamer, a tu dxdiag
#2604 [23:05] * Acidjib [Acidjib@notlogged] has quit. (Quit: Connection closed for inactivity)
#2605 [23:06] <DesTroxGamer> Vale, un rato
#2606 [23:06] <_Zxro_> Ok I can join BadLion!
#2607 [23:06] * Dontinquire [Dontinquire@notlogged] has joined #minecrafthelp
#2608 [23:06] <_Zxro_> Thanks so much for your support!
#2609 [23:06] <CubeTheThird> ah good!
#2610 [23:07] <_Zxro_> Thank you so much!
#2611 [23:07] <Dontinquire> Greetings
#2612 [23:07] <CubeTheThird> _Zxro_, we do recommend you install a new antivirus, such as avast
#2613 [23:07] <CubeTheThird> hello Dontinquire
#2614 [23:07] <_Zxro_> Okay.
#2615 [23:07] <Dontinquire> Account locked out, bought under school email address, no longer have access to that email to recover the account. What can I do?
#2616 [23:07] <urielsalis> ??> _Zxro_ av/avast
#2617 [23:07] <_Zxro_> Thank you!
#2618 [23:07] <Absol> _Zxro_: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#2619 [23:07] <_Zxro_> Bye!
#2620 [23:07] <urielsalis> Dontinquire, what do you mean with locked?
#2621 [23:07] <Dontinquire> I cannot remember the password
#2622 [23:07] <Dontinquire> when I go to reset the password the reset emails are going to a dead email address
#2623 [23:08] * Sunem [Sunem@notlogged] has joined #minecrafthelp
#2624 [23:08] <urielsalis> Dontinquire, you will have to email Mojang or your school
#2625 [23:08] <urielsalis> ??> Dontinquire email/mojang
#2626 [23:08] <urielsalis> ??> Dontinquire mojang/email
#2627 [23:09] <Absol> Dontinquire: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2628 [23:09] <Absol> Dontinquire: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2629 [23:09] <Dontinquire> well I was reading the help pages and they are looking for a transaction ID
#2630 [23:09] <Dontinquire> but I don't have a transaction ID or remember even exactly when it was bought
#2631 [23:09] <_Zxro_> Ok bye!
#2632 [23:09] * Sunem [Sunem@notlogged] has quit. (Client Quit)
#2633 [23:09] <CubeTheThird> Dontinquire, do you know approximately when you got it?
#2634 [23:09] <Dontinquire> the guess is late 2011
#2635 [23:09] <CubeTheThird> Dontinquire, ok, and what method of payment?
#2636 [23:09] <Dontinquire> I called skrill and they have no record of the transaction
#2637 [23:10] <Dontinquire> Debit card I believe
#2638 [23:10] <CubeTheThird> Dontinquire, could you have used paypal?
#2639 [23:10] <CubeTheThird> ??< account/trans-id/skrill
#2640 [23:10] <Dontinquire> it was an old debit card that has expired on an old email address that has also expired
#2641 [23:10] <Dontinquire> all I have in terms of proof is a rough guess of the purchase date and the account email/username
#2642 [23:11] <CubeTheThird> ??< account/trans-id
#2643 [23:11] <Dontinquire> will that+security questions be enough to recover it?
#2644 [23:11] <CubeTheThird> Dontinquire, it will not
#2645 [23:11] * DesTroxGamer [DesTroxGamer@notlogged] has quit. (Ping timeout: 195 seconds)
#2646 [23:11] <CubeTheThird> ??< account/trans-id/dibs
#2647 [23:11] <Dontinquire> how would a purchase from mojang appear to a bank
#2648 [23:11] <Dontinquire> what would the merchant code or whatever look like
#2649 [23:12] <CubeTheThird> Dontinquire, if it isn't through skrill, you probably got it before skrill was used
#2650 [23:12] <CubeTheThird> ??> Dontinquire account/trans-id/dibs
#2651 [23:12] <Absol> Dontinquire: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#2652 [23:12] <Absol> Dontinquire: Contact Mojang directly stating that you paid via the DIBS system; they will provider further instructions.
#2653 [23:12] <CubeTheThird> Dontinquire, would be a 9 digit number
#2654 [23:12] <Dontinquire> if I contact my bank and can find their record of the purchase
#2655 [23:12] <Dontinquire> would that help me out?
#2656 [23:13] <CubeTheThird> Dontinquire, it could yes. Narrow down the date and whatnot. They might even have the ID (though I doubt it)
#2657 [23:17] <Dontinquire> Thanks for the help guys!
#2658 [23:20] <CubeTheThird> :3
#2659 [23:21] * urielsalis tips hat although he did nothing
#2659 [23:22] * CubeTheThird steals urielsalis' hat and gives it to GreyVulpin
#2659 [23:23] * urielsalis bakes cookies and gives it to GreyVulpin
#2659 [23:31] * _Zxro_ [_Zxro_@notlogged] has quit. (Quit: Web client closed)