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#4 [00:09] <TheGamingGuyYT> my minecraft account doesent work
#5 [00:09] <TheGamingGuyYT> i need help
#6 [00:09] <TheGamingGuyYT> i need help
#7 [00:09] <TheGamingGuyYT> my minecraft account doesent work
#8 [00:09] <TheGamingGuyYT> my minecraft account doesent work
#9 [00:09] <TheGamingGuyYT> my minecraft account doesent work
#10 [00:09] <TheGamingGuyYT> my minecraft account doesent work
#11 [00:09] * Absol kicked TheGamingGuyYT from #minecrafthelp (Reason: heGamingGuyYT :Stop spamming)
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#14 [00:12] <TheGamingGuyYT> my minecraft account doesent work and it says 'its incorrect' but i know its correct
#15 [00:12] <TheGamingGuyYT> my minecraft account doesent work and it says 'its incorrect' but i know its correct
#16 [00:12] <TheGamingGuyYT> my minecraft account doesent work and it says 'its incorrect' but i know its correct
#17 [00:12] <TheGamingGuyYT> my minecraft account doesent work and it says 'its incorrect' but i know its correct
#18 [00:12] <TheGamingGuyYT> my minecraft account doesent work and it says 'its incorrect' but i know its correct
#19 [00:12] <TheGamingGuyYT> my minecraft account doesent work and it says 'its incorrect' but i know its correct
#20 [00:12] * Absol kicked TheGamingGuyYT from #minecrafthelp (Reason: heGamingGuyYT :Stop spamming)
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#26 [00:27] <Bost611> Ah hello I need help
#27 [00:27] <Bost611> I got a crash report
#28 [00:27] <Bost611> ---- Minecraft Crash Report ---- // You should try our sister game, Minceraft! Time: 26/2/16 11:52 AM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindo
#29 [00:31] <Andrio> ??> Bost611 win/DXDiag
#30 [00:31] <Absol> Bost611: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#32 [00:33] <suryadarma> update minicraft
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#34 [00:35] <Bost611> Help me pls
#35 [00:37] * helpplease [helpplease@notlogged] has joined #minecrafthelp
#36 [00:37] <helpplease> yo
#37 [00:39] <helpplease> I need help with changing my email, It says Error, denied :/ I think my minecraft was hacked.
#38 [00:40] <helpplease> Can anyone help?
#39 [00:41] <Andrio> Can you log in to the account?
#40 [00:41] <helpplease> No.
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#42 [00:42] <Andrio> ??> helpplease account/send-email
#43 [00:42] <Absol> helpplease: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#44 [00:42] <Absol> helpplease: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#45 [00:43] <helpplease> The email is my dads, and he is asleep atm
#46 [00:43] <helpplease> xD
#47 [00:45] <helpplease> http://prntscr.com/a82fh6 that is what it shows when i try to change the email.
#48 [00:45] <helpplease> I know all the security questions btw
#49 [00:47] <helpplease> purchase transaction ID. how do i get this?
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#58 [01:18] <bart5523> Help with error (Internal Exception: java.io.IOException: An existing connection was forcibly closed by the remote host.) when connecting to servers
#59 [01:19] <dapvpkiwi> My username and password is not found when logging in but its the right password and email!
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#65 [01:25] <Lozza1> Hey guys, having trouble with downloading minecraft, it says the drivers need to be updated, heres a link to ubuntu paste cheers http://paste.ubuntu.com/15204197/
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#67 [01:42] <Andrio> Lozza1, your graphics card is too old to run Minecraft.
#68 [01:50] <Lozza1> Cheers Andrio, whats that mean aha im not the smartest with computers? does it mean a new computer or can it be updated?
#69 [01:51] * DILLERON [DILLERON@notlogged] has joined #minecrafthelp
#70 [01:51] <Andrio> Preferably a new PC, I think.
#71 [01:52] <Lozza1> Alright thanks for that
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#74 [01:53] <Lozza1> thanks dude your the best by dued your cool
#75 [01:54] <Andrio> I wish...
#76 [01:55] <Matthew211> I use minecraft pe on iPhone and it crashed and spond me no where near my building. How do I find it or teleport there.
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#83 [01:59] <Matthew211_> I lost my building on minecraft pe for iPhone is there any tricks to finding it
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#102 [03:09] <bullfox> Hello ?
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#104 [03:15] <bullfox> hello
#105 [03:15] <bullfox> ?
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#112 [03:37] <noa8100> my minecraft doesnt start wen I press play
#113 [03:37] <noa8100> they give me a crash report
#114 [03:39] <noa8100> eventualy I get this link from Ubuntu pastebin
#115 [03:39] <noa8100> http://paste.ubuntu.com/15204562/
#116 [03:40] * Anonymus1234567890 [Anonymus1234567890@notlogged] has joined #minecrafthelp
#117 [03:45] <Anonymus1234567890> hey..i lost my transaction ID but it is needed at help.mojang.com, what can i do?
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#121 [03:47] <Andrio> ??> Anonymus1234567890 account/trans-ID
#122 [03:47] <Absol> Anonymus1234567890: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#124 [03:51] <XPandaClanX> I'm Currently on mY iMac And Ive Been Expirenceing My Luancher Not Loading And I tried this countless times TELL ME IF U KNOW HOW I CAN LOAD MC!
#125 [03:53] <XPandaClanX> Hey Hunter (:
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#128 [03:54] <XPandaClanX> MY MC WONT LOAD
#129 [03:54] <XPandaClanX> not even to the point to the launcher
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#133 [03:55] <XPandaOwenX> Hey hunter
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#138 [04:01] <Anonymus1234567890_> But.... i lost that e-mail with the Trans-ID and it was saved on my dad's laptop (and than that laptop died) :/
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#143 [04:03] <callefotboll04> yes
#144 [04:03] <callefotboll04> Can i get my worlds back on minecraft?
#145 [04:04] <callefotboll04> I need help
#146 [04:04] <callefotboll04> Can someone help me?
#147 [04:04] <callefotboll04> Plz
#148 [04:05] <callefotboll04> I will have my world back!!!
#149 [04:05] <XPandaOwenX> I WANT TO EVEN LOAD
#150 [04:05] <XPandaOwenX> !
#151 [04:05] <XPandaOwenX> !
#152 [04:05] <XPandaOwenX> !
#153 [04:05] * Absol kicked XPandaOwenX from #minecrafthelp (Reason: PandaOwenX :Stop spamming)
#154 [04:05] <callefotboll04> okay
#155 [04:05] <callefotboll04> Hello?
#156 [04:05] <Anonymus1234567890_> How do you lost them?(callefotboll04)
#157 [04:06] <callefotboll04> I reset the hole computer then i lost it
#158 [04:06] <callefotboll04> Can you help me?
#159 [04:07] <Anonymus1234567890_> did you backup'd them on a USB stick\hard drive/on the internet?
#160 [04:07] <callefotboll04> I saved the launcher in a USB but i can't open the launcher now
#161 [04:08] <Anzhi> reinstall java?
#162 [04:08] <callefotboll04> What?
#163 [04:08] <callefotboll04> Oh yes java
#164 [04:09] <callefotboll04> Are you AFK?
#165 [04:09] <Anonymus1234567890_> Your world was at %AppData%/.minecrafy/saves (on windows) did you saved that folder as well?
#166 [04:10] <callefotboll04> I have a Mac
#167 [04:10] <callefotboll04> MacBook Air
#168 [04:10] <Anzhi> im out. I know nothing of macs
#169 [04:10] <Anonymus1234567890_> Ok plz wait a min
#170 [04:10] <callefotboll04> Can you contact someone else?
#171 [04:11] <Anzhi> Everyone here is a volunteer. They help when they choose to.
#172 [04:12] <callefotboll04> Okay
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#174 [04:13] <Anonymus1234567890_> Have you saved the files stored at where https://help.mojang.com/customer/portal/articles/1480874-where-are-minecraft-files-stored-
#175 [04:14] <Anonymus1234567890_> Oops pressed send button..
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#177 [04:16] <Andrio> callefotboll04, what did you copy to your flash drive?
#178 [04:19] <Andrio> Anonymus1234567890_, check the page Absol gave you again... there may be another way to get your transaction ID.
#179 [04:19] <Anonymus1234567890_> ok
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#181 [04:21] <amika> okey
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#185 [04:28] <Anonymus1234567890_> I found the e-mail, thx for the help(lol 2014, i was 100% that it was 2013)
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#193 [05:20] <arman> Hey anyone?
#194 [05:20] * autentic [autentic@notlogged] has joined #minecrafthelp
#195 [05:21] <arman> anyoe?
#196 [05:21] <arman> one*
#197 [05:21] <arman> Why can i not login to my accounts, I resetet my password and cant login
#198 [05:21] <arman> When I tryed to join a server it said FAILD session restart your game
#199 [05:22] <arman> and then all the 3 accounts i had log out and i cant login
#200 [05:22] <arman> Even i changed the password on the page
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#211 [05:37] <Golex> Hello
#212 [05:37] <Golex> My account was hacked, can anyone help me?
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#215 [05:47] <Golex> ????
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#221 [05:55] <TimH> Hello, Mojang, have you prolems with the login server? i cant login in my Accounts. I have test with 3 different accounts, not one have complete to login.
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#224 [06:00] <TimH> Admin online?
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#229 [06:07] <tomas> hola yo tengo el problema de que no puedo iniciar sección ni en minecraft.net y tampoco en la pagina de mojang , pedi el cambio de contraseña y no me llega el mail a mi correo , que puedo haces ?
#230 [06:10] * Bernardo [Bernardo@notlogged] has joined #minecrafthelp
#231 [06:12] <tomas> no me llega el mensaje de cambio de contraseña a mi mail
#232 [06:30] * lauri_gamer [lauri_gamer@notlogged] has joined #minecrafthelp
#233 [06:30] <lauri_gamer> hola
#234 [06:31] <lauri_gamer> alguien puede explicarme pq no me deja entrar al minecraft
#235 [06:31] <lauri_gamer> me dice que mi cuenta no existe
#236 [06:32] <lauri_gamer> he cambiado la contraseña muchas veces y aun asi no me deja entrar
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#240 [06:43] <mikey1501> hello i need help
#241 [06:44] <mikey1501> could someone help me with this problem i am having
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#248 [06:50] <mikey1501> the thing i need help with is when i play minecraft on the pc it kickes me out and comes up with A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffea8886b37, pid=9104, tid=9504 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops
#249 [06:50] <mikey1501> could someone get back to me ASAP would really help me thanks
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#252 [06:50] <Guest49329> help me pleazzz
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#264 [06:59] <fasaso> i cant login to my Miecraft account, i got the message, that i have invalid credentials! i changed my MC password twice
#265 [07:01] <mikey1501> check the email is correct ]
#266 [07:01] <fasaso> idid
#267 [07:01] <fasaso> i did*
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#269 [07:03] <mikey1501> are u 100% ur putting them in correct
#270 [07:03] <fasaso> yes
#271 [07:03] <fasaso> im 100% shure
#272 [07:04] <fasaso> thank you for your help, i will google some about it
#273 [07:04] <fasaso> bye
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#276 [07:07] <mikey1501> i need help with my problem
#277 [07:08] * bigpapi [bigpapi@notlogged] has joined #minecrafthelp
#278 [07:08] <bigpapi> Mojang Support More Close Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release Completely ignored arguments: [--nativeLauncherVersion, 285] [11:28:47] [Client thread/INFO]: Setting user: TheKingOfDinos [11:28:47] [Client thread/INFO]: (Session ID is token:a193a2aec83a4c849894586257b6b08c:27787e0ddb5f4d87b82e21b6a8f12aa1) Exception in thread "Client thread" java.
#279 [07:09] <bigpapi> that is what is happening plz help me
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#281 [07:10] <mikey1501> where is that coming up for u bigpapi
#282 [07:10] * bruno_ [bruno_@notlogged] has joined #minecrafthelp
#283 [07:10] <bigpapi> when i log into minecraft
#284 [07:10] <bigpapi> and it doesn't let me join
#285 [07:11] <mikey1501> i am getting on when i play it then it kicks me out and says A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffea8886b37, pid=9104, tid=9504 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig8icd6
#286 [07:11] <bigpapi> you too
#287 [07:11] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#288 [07:11] <mikey1501> is that what u are getting bigpapi
#289 [07:12] <bigpapi> no i get this Mojang Support More Close Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release Completely ignored arguments: [--nativeLauncherVersion, 285] [11:28:47] [Client thread/INFO]: Setting user: TheKingOfDinos [11:28:47] [Client thread/INFO]: (Session ID is token:a193a2aec83a4c849894586257b6b08c:27787e0ddb5f4d87b82e21b6a8f12aa1) Exception in thread "Client
#290 [07:13] <mikey1501> it kickes me back to the bit where u can click to play and says a lot of stuff
#291 [07:13] <mikey1501> Completely ignored arguments: [--nativeLauncherVersion, 301] [13:02:49] [Client thread/INFO]: Setting user: BigMikey150 [13:02:49] [Client thread/INFO]: (Session ID is token:305ed0f6f5434d39a25fe953bc0ad487:a05cd3c364c54aedafd6c1325c4bd850) [13:02:51] [Client thread/INFO]: LWJGL Version: 2.9.4 [13:02:52] [Client thread/INFO]: Reloading ResourceManager: Default [13:02:53] [Sound Library Loader/INFO]: Starting up SoundSystem... [
#292 [07:14] <bigpapi> yea that is what is happening to me when i try to join
#293 [07:15] <bigpapi> i red downloaded Java and minecraft and tried to restart it
#294 [07:15] <bigpapi> re
#295 [07:15] <mikey1501> i get to play the game for a bit then it kicks me out i want to know how to fix it
#296 [07:16] <bigpapi> so do u know how to fix it?
#297 [07:17] <bigpapi> cause majoring told me to come here
#298 [07:18] * leoon [leoon@notlogged] has joined #minecrafthelp
#299 [07:18] <leoon> ist wer deutsch
#300 [07:18] * Ryan [Ryan@notlogged] has joined #minecrafthelp
#301 [07:19] <Ryan> hello?
#302 [07:19] <bigpapi> hi
#303 [07:19] <Ryan> r u admin?
#304 [07:19] * Ryan is now known as Guest82778
#305 [07:19] <bigpapi> no
#306 [07:19] <leoon> minecraft problem pixel format not acleareed help
#307 [07:19] <Guest82778> when i sent email pass recovery i dont get the email pls someone tell me why
#308 [07:19] <bigpapi> are u guys from mojang?
#309 [07:19] <Guest82778> when i sent email pass recovery i dont get the email pls someone tell me why?
#310 [07:20] <leoon> [14:21] <leoon> minecraft problem pixel format not acleareed i need help
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#321 [07:24] <tcturner20011> hello
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#333 [07:31] <mons10> neviete nekto nastavit skywars alebo plotme
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#340 [07:48] <Wardoge> Hello?
#341 [07:48] <Wardoge> Is anybody here?
#342 [07:51] * romimcmuffins [romimcmuffins@notlogged] has joined #minecrafthelp
#343 [07:51] * hfhfhfhfh [hfhfhfhfh@notlogged] has joined #minecrafthelp
#344 [07:51] <hfhfhfhfh> ''i need help''
#345 [07:52] <hfhfhfhfh> ''I NEED HELP"
#346 [07:52] <hfhfhfhfh> ''I NEED HELP"
#347 [07:52] <hfhfhfhfh> ''i need help''
#348 [07:52] <hfhfhfhfh> ''i need help''
#349 [07:52] * Absol kicked hfhfhfhfh from #minecrafthelp (Reason: fhfhfhfh :Stop spamming)
#350 [07:52] <romimcmuffins> hello, I have a problem with my account Minecraft premium
#351 [07:53] * osayd22 [osayd22@notlogged] has joined #minecrafthelp
#352 [07:54] <Wardoge> Hellooo?
#353 [07:54] <Wardoge> i have the Minecraft Mojira Issue MC-34749
#354 [07:56] <romimcmuffins> yesterday I left the launcher premium
#355 [07:56] * guilherme_21 [guilherme_21@notlogged] has joined #minecrafthelp
#356 [07:56] <guilherme_21> dowling
#357 [07:56] <romimcmuffins> and could not access more
#358 [07:58] <romimcmuffins> hi, since yesterday I have a problem
#359 [07:59] <romimcmuffins> I left my premium account from the launcher
#360 [07:59] <romimcmuffins> and I could not get more
#361 [07:59] * UnTalHATER [UnTalHATER@notlogged] has joined #minecrafthelp
#362 [08:00] * ScienceOFgaming [ScienceOFgaming@notlogged] has joined #minecrafthelp
#363 [08:00] <romimcmuffins> nor by the official website of minecraft
#364 [08:00] * ScienceOFgaming [ScienceOFgaming@notlogged] has quit. (Client Quit)
#365 [08:00] <romimcmuffins> or by Mojang
#366 [08:00] <romimcmuffins> help me please
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#370 [08:03] <romimcmuffins> hi, since yesterday I have a problem I left my premium account from the launcher and I could not get more nor by the official website of minecraft or by Mojang help me please
#371 [08:06] <romimcmuffins> hi, since yesterday I have a problem I left my premium account from the launcher and I could not get more nor by the official website of minecraft or by Mojang help me please
#372 [08:06] * romimcmuffins [romimcmuffins@notlogged] has quit. (Quit: Web client closed)
#373 [08:06] * romimcmuffins [romimcmuffins@notlogged] has joined #minecrafthelp
#374 [08:06] <romimcmuffins> hi, since yesterday I have a problem I left my premium account from the launcher and I could not get more nor by the official website of minecraft or by Mojang help me please
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#379 [08:08] <romimcmuffins> hi, since yesterday I have a problem I left my premium account from the launcher and I could not get more nor by the official website of minecraft or by Mojang help me please
#380 [08:08] <richiemac97> minecraft PC version not loading chunks quickly, even with 1000fps, and when i exit to main menu, game crashes
#381 [08:09] * Itsjaredlawl [Itsjaredlawl@notlogged] has joined #minecrafthelp
#382 [08:09] <romimcmuffins> hi, since yesterday I have a problem I left my premium account from the launcher and I could not get more nor by the official website of minecraft or by Mojang help me please
#383 [08:10] <Panda_> ??> romimcmuffins account/throttle
#384 [08:10] <Panda_> romimcmuffins, Have u tried many times?
#385 [08:11] <Itsjaredlawl> Hey! I was just going to play reddit uhc when my account suddenly logged out, i tried to log back in but it didnt work. My friend gave it to me so idk what to do?! Pls help
#386 [08:11] <romimcmuffins> yes
#387 [08:11] <Panda_> Mojang has a lockout thing. If you've tried a lot.. please wait 3 hours.
#388 [08:11] <romimcmuffins> ):
#389 [08:11] <Panda_> Don't log in at all for 3 hours
#390 [08:11] <romimcmuffins> I am very sad ):
#391 [08:11] <Panda_> Then try after :P
#392 [08:12] <richiemac97> minecraft PC version not loading chunks quickly, even with 1000fps, and when i exit to main menu, game crashes!
#393 [08:12] * min3rmadness [min3rmadness@notlogged] has joined #minecrafthelp
#394 [08:12] <romimcmuffins> but since yesterday I can not access
#395 [08:12] <Itsjaredlawl> Pls help!!
#396 [08:12] <Panda_> tyteen4a03. Please upload the crash report to http://paste.ubuntu.com/
#397 [08:12] <Itsjaredlawl> Help please
#398 [08:12] <Panda_> richiemac97*
#399 [08:13] <Panda_> richiemac97, Please upload the crash report to http://paste.ubuntu.com/
#400 [08:13] <richiemac97> panda where do i dfind the crash report?
#401 [08:13] * min3rmadness [min3rmadness@notlogged] has quit. (Client Quit)
#402 [08:13] <Panda_> Well.
#403 [08:13] <richiemac97> it doesnt crash, it just force closes cos the game cant run
#404 [08:13] <Panda_> it should say on the launcher after it crashed.
#405 [08:13] <Panda_> oh.
#406 [08:13] <Panda_> hm. That's wierd.
#407 [08:13] <Panda_> Do u have dxdiag?
#408 [08:14] <Panda_> ??> richiemac97 wn/dxdiag
#409 [08:14] <mikey1501> richiemac97 do u get to play the game for a pit then it kickes u out the game
#410 [08:14] <romimcmuffins> do, I do not get the email, I change my password
#411 [08:14] <Itsjaredlawl> Pls help
#412 [08:14] <mikey1501> whats up Itsjaredlawl
#413 [08:14] <Itsjaredlawl> Read above
#414 [08:15] <romimcmuffins> I can activate my account? panda?
#415 [08:15] <richiemac97> yes the game runs fine other than the fact chunks dont load other than around a 5 chunk radius around wherever i sawn
#416 [08:15] <mikey1501> have u got accsess to the email adress
#417 [08:15] <richiemac97> spawn*
#418 [08:15] <Itsjaredlawl> nope
#419 [08:15] * Acidjib [Acidjib@notlogged] has quit. (Quit: Connection closed for inactivity)
#420 [08:16] <romimcmuffins> I can not access or the official website
#421 [08:16] <mikey1501> message ur friend and ask if he canged the password
#422 [08:16] <Itsjaredlawl> Idk if it's the account cause i tried with mcleaks but it only says that it's incorrect
#423 [08:17] <Itsjaredlawl> 1. My friend isnt online rn and the account is originally his brothers but i don't think he's playing anymore
#424 [08:18] <richiemac97> panda you can help?
#425 [08:18] <romimcmuffins> as I access my account? if I do not get the emails?
#426 [08:18] <romimcmuffins> panda help me pls
#427 [08:20] * Itsjaredlawl [Itsjaredlawl@notlogged] has joined #minecrafthelp
#428 [08:20] <richiemac97> why can mojan have actual support?
#429 [08:20] <Itsjaredlawl> Do u have any spare accounts?
#430 [08:20] <mikey1501> does anyone here need hel i.e if their game kickes them back to the screen where it says play but come up with a lot of things
#431 [08:20] * richiemac97 [richiemac97@notlogged] has quit. (Quit: Web client closed)
#432 [08:20] <romimcmuffins> panda?
#433 [08:21] <Itsjaredlawl> Whats i.e?
#434 [08:21] <Itsjaredlawl> Does anyone have a spare account that they cangive it to me pls i need an account rn
#435 [08:23] <mikey1501> i dont scorry
#436 [08:23] <mikey1501> sorry*
#437 [08:14] * knu [knu@notlogged] has quit. (Ping timeout: 190 seconds)
#438 [08:15] <Panda_> romimcmuffins, What do u need?
#439 [08:15] * knu [knu@notlogged] has joined #minecrafthelp
#440 [08:16] <romimcmuffins> but I can not access my account from yesterday ..... or minecraft.net
#441 [08:17] <romimcmuffins> Give me back my mind that buy ):
#442 [08:17] <Panda_> romimcmuffins, How many times have u tried to log in?
#443 [08:18] <romimcmuffins> more than 15 times
#444 [08:19] <Panda_> Mojang has a lockout thing. If you've tried a lot.. please wait 3 hours. Every time u try it resets to 3 hours again.
#445 [08:19] <mikey1501> did u request to reset ur password romimcmuffins
#446 [08:20] <Panda_> mikey1501, He'll still have to wait 3 hours.
#447 [08:20] <romimcmuffins> not I get the email
#448 [08:21] <romimcmuffins> I've been waiting eight hours
#449 [08:21] <mikey1501> so u dont get the email through
#450 [08:23] <Panda_> romimcmuffins, In though's eight hours have u tried to log in
#451 [08:23] <Panda_> ?
#452 [08:23] <romimcmuffins> no, that's what wait ..
#453 [08:24] <Panda_> ??> romimcmuffins account/hacked
#454 [08:24] <Absol> romimcmuffins: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#455 [08:24] <Absol> romimcmuffins: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#456 [08:24] * Qball [Qball@notlogged] has joined #minecrafthelp
#457 [08:25] <Panda_> Do what absol said if u do think it was hacked.
#458 [08:25] <romimcmuffins> wanting to change my password, it tells me to insert my email and I put it, but I do not get anything, curiously even I have the email, when I created my account and I confirm that I Mojang
#459 [08:26] * hfhfhfhfh [hfhfhfhfh@notlogged] has joined #minecrafthelp
#460 [08:26] <Panda_> Its most likely hacked then.
#461 [08:26] <hfhfhfhfh> "I NEED HELP"
#462 [08:26] <hfhfhfhfh> "I NEED HELP"
#463 [08:26] <hfhfhfhfh> "I NEED HELP"
#464 [08:26] <hfhfhfhfh> "I NEED HELP"
#465 [08:26] * Absol kicked hfhfhfhfh from #minecrafthelp (Reason: fhfhfhfh :Stop spamming)
#466 [08:27] <romimcmuffins> and I do, please help
#467 [08:27] <romimcmuffins> I check the mail Mojang
#468 [08:28] <romimcmuffins> I have evidence of my account
#469 [08:28] <romimcmuffins> I have records entries to the servers
#470 [08:29] * JEFFERSON [JEFFERSON@notlogged] has joined #minecrafthelp
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#472 [08:29] * Acarii|Laptop [Acarii|Laptop@notlogged] has quit. (Ping timeout: 186 seconds)
#473 [08:29] <Panda_> ??> romimcmuffins account/hacked
#474 [08:29] <Absol> romimcmuffins: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#475 [08:29] <Absol> romimcmuffins: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#480 [08:32] <romimcmuffins> ok, but in this case my account has not been hacked I do?
#481 [08:33] <Panda_> Reset your password.
#482 [08:33] * Itsjaredlawl [Itsjaredlawl@notlogged] has quit. (Ping timeout: 195 seconds)
#483 [08:33] <ULTRAAK> hey there ,before update my graphics card driver (a minecraft helper gived me this link https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-) my game was running about 300-350 fps but after installing this update my game almost running 60 fps !!! is there any problem with this ?
#484 [08:33] * xXMaxiXxMG [xXMaxiXxMG@notlogged] has joined #minecrafthelp
#485 [08:33] <romimcmuffins> you may qualify?
#486 [08:33] * _me [_me@notlogged] has joined #minecrafthelp
#487 [08:33] * _me [_me@notlogged] has joined #minecrafthelp
#488 [08:34] * xXMaxiXxMG [xXMaxiXxMG@notlogged] has left #minecrafthelp
#489 [08:34] <romimcmuffins> If there is a Mojang account registered to romiitrabajos@gmail.com we have sent instructions for how to reset your password. Thanks!
#490 [08:34] * Panda_ [Panda_@notlogged] has quit. (Quit: Web client closed)
#491 [08:34] <romimcmuffins> I do not get anything):
#492 [08:34] <ULTRAAK> he gived me this link to help me out running 1.9 snapshots and fix it crash
#493 [08:35] * skull139 [skull139@notlogged] has quit. (Quit: Web client closed)
#494 [08:36] <_me> I already have 2 paid accounts and now my 2nd son wants to play minecraft too on a server I host myself... Do I need to have a paid account for all my kids if they want to play online?
#495 [08:36] * Skull_ [Skull_@notlogged] has joined #minecrafthelp
#496 [08:37] <romimcmuffins> you can not return me my account? I have done everything
#497 [08:37] <romimcmuffins> I get emails
#498 [08:38] <romimcmuffins> i beg them
#499 [08:38] <ULTRAAK> any helper ?
#500 [08:39] <romimcmuffins> I have no transaction id
#501 [08:40] <romimcmuffins> please I'm crying
#502 [08:40] <romimcmuffins> help me
#503 [08:40] * Marwin [Marwin@notlogged] has joined #minecrafthelp
#504 [08:41] <romimcmuffins> Please give me back my account
#505 [08:41] <ULTRAAK> romimcmuffins what is heppend ?
#506 [08:41] <ULTRAAK> romimcmuffins what is heppend ?
#507 [08:41] * Skull_ [Skull_@notlogged] has left #minecrafthelp
#508 [08:41] <romimcmuffins> since yesterday I can not access my account minecraft
#509 [08:42] * Marwin [Marwin@notlogged] has quit. (Client Quit)
#510 [08:42] <ULTRAAK> is it hacked or u forgot ur password ?
#511 [08:42] <romimcmuffins> yes
#512 [08:42] <romimcmuffins> I try to change the password but I do not get the email
#513 [08:42] <romimcmuffins> help me
#514 [08:43] <romimcmuffins> I have no transaction id
#515 [08:43] <romimcmuffins> I beg them friends
#516 [08:43] * Marwin [Marwin@notlogged] has joined #minecrafthelp
#517 [08:43] <romimcmuffins> I'm 14
#518 [08:44] <romimcmuffins> I do not know what to do
#519 [08:44] <_me> @romimcmuffins did you check if the email is in your spam box?
#520 [08:44] * Marwin [Marwin@notlogged] has quit. (Client Quit)
#521 [08:44] <ULTRAAK> what's weird u must get a change password mail
#522 [08:45] <romimcmuffins> I have tried everything
#523 [08:45] <romimcmuffins> yes
#524 [08:45] * Marwin [Marwin@notlogged] has joined #minecrafthelp
#525 [08:45] <ULTRAAK> is it magrited ?
#526 [08:46] <romimcmuffins> I do not get the email, and even have the email in my account that register with this email
#527 [08:46] * markusimi [markusimi@notlogged] has joined #minecrafthelp
#528 [08:46] <Marwin> ------------------ System Information ------------------ Time of this report: 2/26/2016, 15:47:26 Machine name: DESKTOP-6H75D9J Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.160126-1819) Language: German (Regional Setting: German) System Manufacturer: LENOVO System Model: 2537AF8 BIOS: Ver 1.00PARTTBLx Pr
#529 [08:46] <romimcmuffins> the purchase on January 29, 2016
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#531 [08:46] * natsu [natsu@notlogged] has joined #minecrafthelp
#532 [08:46] <romimcmuffins> if they want to give you my password and all
#533 [08:47] * Marwin [Marwin@notlogged] has quit. (Client Quit)
#534 [08:47] * MIDO [MIDO@notlogged] has joined #minecrafthelp
#535 [08:47] <romimcmuffins> I am very sad
#536 [08:47] <natsu> i forgot my password in a server and idk how to get back in
#537 [08:47] * DEATH4793_ [DEATH4793_@notlogged] has joined #minecrafthelp
#538 [08:47] <ULTRAAK> no i'am not a helper but i would like to help you
#539 [08:47] * MIDO [MIDO@notlogged] has quit. (Client Quit)
#540 [08:47] <ULTRAAK> do not send the email and pass
#541 [08:47] <natsu> i need help
#542 [08:47] <ULTRAAK> is there a security Q on ur acc ?
#543 [08:47] <romimcmuffins> Mostrando traducción para que hago por favor En su lugar, traducir del que hago porfavor I do please
#544 [08:48] <romimcmuffins> I do please
#545 [08:48] <romimcmuffins> I do please
#546 [08:48] <romimcmuffins> ):
#547 [08:48] <natsu> i can't login in the sever because idk the password
#548 [08:48] <Andrio> natsu, on what version of Minecraft?
#549 [08:48] * DEATH4793_ [DEATH4793_@notlogged] has quit. (Client Quit)
#550 [08:48] <natsu> how do i change it?
#551 [08:48] <ULTRAAK> natsu do u use a cracked minecraft ?
#552 [08:48] <natsu> version 1.8.8
#553 [08:48] <romimcmuffins> ultraak pls
#554 [08:49] <natsu> yes
#555 [08:49] <romimcmuffins> what I do?
#556 [08:49] <romimcmuffins> I do not understand anything, please
#557 [08:49] <Andrio> ??> romimcmuffins account/trans-ID
#558 [08:49] <Absol> romimcmuffins: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#559 [08:49] <Andrio> natsu, we don't support pirates
#560 [08:50] <ULTRAAK> hey there ,before update my graphics card driver (a minecraft helper gived me this link https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-) my game was running about 300-350 fps but after installing this update my game almost running 60 fps !!! is there any problem with this ?
#561 [08:50] <romimcmuffins> they gave me for Christmas I do not have to buy it I
#562 [08:50] <ULTRAAK> he gived me this link to help me out running 1.9 snapshots and fix it crash
#563 [08:50] <romimcmuffins> friends please
#564 [08:50] <natsu> ok thank a lot for your help
#565 [08:50] <Andrio> _me, yes
#566 [08:51] <romimcmuffins> I do not know what to do ):
#567 [08:51] <natsu> nah u guys dint help me later
#568 [08:51] * ULTRAAK [ULTRAAK@notlogged] has quit. (Quit: Web client closed)
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#570 [08:51] <romimcmuffins> ULTRAAK pls
#571 [08:51] <Andrio> romimcmuffins, who's 'they'? Was the gift anonymous?
#572 [08:51] <romimcmuffins> yes
#573 [08:51] * ULTRAAK [ULTRAAK@notlogged] has quit. (Client Quit)
#574 [08:51] <romimcmuffins> :c
#575 [08:51] <Andrio> :/
#576 [08:51] * natsu [natsu@notlogged] has quit. (Quit: Web client closed)
#577 [08:51] * ULTRAAK [ULTRAAK@notlogged] has joined #minecrafthelp
#578 [08:51] <romimcmuffins> but I could play, change my skin and everything
#579 [08:52] <ULTRAAK> helper any help ?
#580 [08:52] <Andrio> If you still have the prepaid card or gift code, use that as a transaction ID
#581 [08:52] * ussenterprise [ussenterprise@notlogged] has joined #minecrafthelp
#582 [08:52] <romimcmuffins> I left the launcher and passed this
#583 [08:52] <_me> Andrio: so that means playing minecraft on a self hosted server with my whole family requires me to pay 4 times? I can imagine there're cracked servers / clients around then...
#584 [08:52] <romimcmuffins> pls
#585 [08:52] <Andrio> _me, not necessarily with your own server, if you disable online mode.
#586 [08:53] * Mazinho_craftBr [Mazinho_craftBr@notlogged] has joined #minecrafthelp
#587 [08:53] * momcomputer [momcomputer@notlogged] has joined #minecrafthelp
#588 [08:53] <_me> Andrio, will look into that... till now I always still had to login to the launcher
#589 [08:53] <Andrio> mm
#590 [08:53] <romimcmuffins> andrio :c
#591 [08:53] <romimcmuffins> help me
#592 [08:53] <Andrio> romimcmuffins, I don't think I can, beyond that...
#593 [08:54] <romimcmuffins> there any way to recover
#594 [08:54] <momcomputer> happend many times recently - go to login and the password is not accepted - we have not changed passwords or done anything different - so we try login in again and again - no dice
#595 [08:54] * misha600 [misha600@notlogged] has joined #minecrafthelp
#596 [08:54] <Andrio> ??> momcomputer login/throttle
#597 [08:54] <_me> btw, I need to reset my security questions on my account... I never set them, and have huge doubts about the added level of security because of those security questions... Can I circumvent them? As I rather don't allow hackers to access my account because of stupid security mechanisms
#598 [08:54] <Absol> momcomputer: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#599 [08:55] <Absol> momcomputer: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#600 [08:55] <ussenterprise> hello someone knows the email address where I can write because I believe that my server ip is blocked by the firewall at mojang?
#601 [08:55] <romimcmuffins> there is no way to recover it?
#602 [08:55] * ULTRAAK_ [ULTRAAK_@notlogged] has joined #minecrafthelp
#603 [08:56] <momcomputer> what is login/throttle - and we have many a dozen new passwords this week alone - what i am asking - why does the password work one day then then not the next day
#604 [08:56] <Andrio> No idea
#605 [08:56] <ULTRAAK_> helper ,before update my graphics card (a minecraft helper gived me this link to fix a problem https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen- ) my minecraft was running about 300 - 350 fps but after installing this my game almost runs around 60 fps !! pls help
#606 [08:57] * romimcmuffins [romimcmuffins@notlogged] has quit. (Quit: Web client closed)
#607 [08:57] <Andrio> ULTRAAK_, that might be a power-saving feature.
#608 [08:57] <ussenterprise> does anyone know the same E-mail address?
#609 [08:57] * ULTRAAK [ULTRAAK@notlogged] has quit. (Ping timeout: 195 seconds)
#610 [08:57] <momcomputer> any one have an idea why password work sometime and other times they do not?
#611 [08:57] <ULTRAAK_> no it's not
#612 [08:57] <ULTRAAK_> is there any fixes ?
#613 [08:58] <ULTRAAK_> do u want my dxidg do see is there any problem ?
#614 [08:59] <misha600> tried to log into Minecraft this morning and it wouldn't allow me, kept saying it was the wrong email or password event though I know it was correct. Reset the password and it still won't allow me to log in but I can get into Mojang.
#615 [08:59] <ULTRAAK_> @andrio pls any help >?
#616 [09:00] <Andrio> If it's not a power saver, not that I know of...
#617 [09:00] <ULTRAAK_> ok thanks for your help
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#619 [09:01] <momcomputer> misha600 same thing happens to me!
#620 [09:02] <momcomputer> why are misha600 having the login issue - who can help besides this forum
#621 [09:02] <misha600> wonder if it's a server issue?
#622 [09:02] <momcomputer> if so my 12 year old does not understand that - it happened alot last week - not fun - who can we get to help?
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#624 [09:03] <Matrix_> Hello, I have a problem , i cannot enter the minecraft i downloaded. It shows me a problem and i entered the site it gave me and followed the instruction and it told me to give you the link discription of ubuntu paste
#625 [09:04] <misha600> I sent a message to mojang but it says they're backlogged and working on issues from 2/23 so I don't expect to hear from them for days.
#626 [09:04] <momcomputer> misha600 wondering why this is happening? we paid for this game but it has been more of a headache lately
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#629 [09:07] <Andrio> momcomputer, you sure you're entering your password correctly?
#630 [09:08] <Matrix_> Hello, I have a problem entering the minecraft I downloaded. I entered it and it showed me a problem. It also showed me a link to get help. I entered it and followed some instructions and in the end it told me to get to this site and follow your instructions. The site told me to give you a link of Ubuntu paste. Can you help me please?
#631 [09:08] <momcomputer> I promise i am entering it correctly - why would misha600 have the same exact problem -
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#635 [09:08] <misha600> I've changed my password and still having the same issue as momscomputer
#636 [09:08] <Andrio> Matrix_, thanks for the context, but where's that link?
#637 [09:09] <Matrix_> http://paste.ubuntu.com/15206210/
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#639 [09:09] <Sam2221> Hello, I'm having trouble accessing my account, the password reset lnk isnt working
#640 [09:09] <Andrio> Sam2221, what's your Minecraft username?
#641 [09:09] <Matrix_> Andrio he it is : http://paste.ubuntu.com/15206210/
#642 [09:10] * ULTRAAK_ [ULTRAAK_@notlogged] has quit. (Quit: Web client closed)
#643 [09:10] <Sam2221> I cant remember as i'm accessing it after a while, I can provide the email
#644 [09:10] <Andrio> ok
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#646 [09:10] <Andrio> Sam2221, is your account an older minecraft.net account?
#647 [09:10] <Andrio> Or a newer Mojang account?
#648 [09:10] <Sam2221> I think it's an old one, I bought the game in 2012 but can't remember the exact time of year
#649 [09:11] <momcomputer> misha600 i emailed mojang - might try to google solutions - uugh!
#650 [09:11] <Andrio> Matrix_, try using the .msi from http://minecraft.net/download if you aren't already.
#651 [09:12] <Andrio> Sam2221, try here: http://minecraft.net/resetpassword
#652 [09:13] <Matrix_> Andrio but if i use it , it gives me a demo version of the game, And to play with friends and play normally, I shouldn't have a demo version.
#653 [09:13] <Andrio> Matrix_, you bought Minecraft, right?
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#656 [09:15] <Sam2221> tried the link, was told that i was successful and being sent an email which is yet to come
#657 [09:15] <Matrix_> no i didn't . Do i have to but it? :/ I thought i can just download it for free..
#658 [09:15] <Andrio> um... yes
#659 [09:15] <Andrio> Minecraft isn't free.
#660 [09:15] <Andrio> Sam2221, checked your spam folder?
#661 [09:15] <Sam2221> yep
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#666 [09:17] <Andrio> ??> Sam2221 account/email-missing
#667 [09:17] <Absol> Sam2221: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#668 [09:17] <Absol> Sam2221: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
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#671 [09:18] <Sam2221> basically, I get the email from mojang if I use the mojang website, but when i reset the password, the new password doesnt work, and im not receiving the emails that are apparently sent from the minecraft site
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#674 [09:19] * Sam [Sam@notlogged] has joined #minecrafthelp
#675 [09:19] <marklouis098> o
#676 [09:19] <Sam> Hello
#677 [09:19] <Andrio> ??> Sam2221 login/throttle
#678 [09:19] <Absol> Sam2221: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#679 [09:19] <Absol> Sam2221: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#680 [09:19] <Sam2221> great thanks
#681 [09:19] <marklouis098> need fix app
#682 [09:20] <marklouis098> minecraf
#683 [09:21] * KAFINOFE [KAFINOFE@notlogged] has joined #minecrafthelp
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#685 [09:21] <momcomputer> how many people are going to write in to say they can not log in ? sam2221 me and misha600
#686 [09:21] * KAFINOFE [KAFINOFE@notlogged] has quit. (Client Quit)
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#688 [09:21] <marklouis098> need a
#689 [09:22] * Sam [Sam@notlogged] has quit. (Ping timeout: 195 seconds)
#690 [09:22] <marklouis098> minecraf app
#691 [09:13] * marklouis098 [marklouis098@notlogged] has quit. (Quit: Web client closed)
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#697 [09:17] <SKULL139> I need help with a opengl error how do i fix it and an laguage error
#698 [09:17] <Me> Everytime i log in its says invalid login. But its not, i have used at many times before.
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#701 [09:18] <Me> Soooo
#702 [09:18] * urbixis [urbixis@notlogged] has joined #minecrafthelp
#703 [09:18] <Me> Anyone ganna help?
#704 [09:18] <SKULL139> This is the error for both Current Language: ~~ERROR~~ NullPointerException: null for the laguage and OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread for the opengl error.
#705 [09:18] <SKULL139> This is the error for both Current Language: ~~ERROR~~ NullPointerException: null for the laguage and OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread for the opengl error.
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#707 [09:19] <SKULL139> What do i do?
#708 [09:19] * Me [Me@notlogged] has quit. (Client Quit)
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#713 [09:21] <Andrio> ??> SKULL139 launcher/crash-log
#714 [09:21] <Absol> SKULL139: We need to see your crash log, which appears after a crash.
#715 [09:21] <Absol> SKULL139: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#719 [09:25] <SKULL139> I did now what?
#720 [09:25] <SKULL139> http://paste.ubuntu.com/15206455/
#721 [09:26] <SKULL139> There
#722 [09:28] <Andrio> hm
#723 [09:28] <Andrio> ??> SKULL139 win/DXDiag
#724 [09:28] <Absol> SKULL139: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#725 [09:28] <SKULL139> ok
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#728 [09:33] <SKULL139> Here it is http://paste.ubuntu.com/15206503/
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#730 [09:33] <Bluplayz> Hello I need Help
#731 [09:34] <KameKabe> O
#732 [09:34] <KameKabe> Hello
#733 [09:34] <Bluplayz> because i pay minecraft Java , and redeem the code from mojang , but dont know on how email adress are minecraft win 10 free now
#734 [09:34] <Bluplayz> how can i get the emailname?
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#737 [09:36] <Bish> Hey I'm trying to make a single player 1.9 snapshot world but everytime my game crashes with this message in the launcher EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffc4ace125c, pid=3620, tid=6392
#738 [09:37] <Andrio> SKULL139, install this driver: https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
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#740 [09:37] <SKULL139> ok
#741 [09:38] <Andrio> Bluplayz, you need to already have owned the Java version when the Windows 10 edition beta was released to get the latter free
#742 [09:38] <SKULL139> What do I do when its done downloading
#743 [09:38] <marklouis098> i don no insall e windows
#744 [09:38] <Andrio> SKULL139, open it
#745 [09:40] <marklouis098> i open i
#746 [09:41] <Bluplayz> Andrio, I had install Minecraft Win10 , but after reinstall windows on my Computer, i login to my Win10 Store and there is Minecraft Win10 no anymore free
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#748 [09:42] <Andrio> Bluplayz, are you sure you're using the correct Microsoft account?
#749 [09:43] <Bluplayz> Andrio, no , where can i see whats my correct Microsoft Account?
#750 [09:44] <Andrio> I'm not sure, but you need to be on the same one with which you redeemed the code or bought the game.
#751 [09:46] <Bluplayz> i think too but my new question is What is my correct Microsoft Account? or how can i see it?
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#754 [09:51] <Bluplayz> where can i see whats my correct Microsoft Account? so i mean the microsoft account where i get Minecraft WIndows 10 for free
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#758 [09:54] <Andrio> I doubt you can
#759 [09:54] <Andrio> Try all you have.
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#763 [09:57] * CrystalMare is now known as Crystal|AFK
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#767 [09:59] <SKULL139> Ok I did
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#770 [10:00] <SKULL139> Should it work fine now
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#780 [10:07] * Panda_ [Panda_@notlogged] has joined #minecrafthelp
#781 [10:07] <joablack> alguien abla español
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#783 [10:08] <joablack> I change computer and I can not take my premmy account He says that no longer need help please
#784 [10:08] <Panda_> premmy?
#785 [10:08] <joablack> yes
#786 [10:09] <Panda_> Wut is premmy?
#787 [10:09] <Light_Dragons> premium he mean
#788 [10:09] * tomikoben [tomikoben@notlogged] has joined #minecrafthelp
#789 [10:09] <Panda_> oh.
#790 [10:09] * Me [Me@notlogged] has joined #minecrafthelp
#791 [10:10] <Me> PLS HELP ME FFS
#792 [10:10] <Panda_> JoeBlack. Have you downloaded the launcher for minecraft?
#793 [10:10] * joablack [joablack@notlogged] has quit. (Client Quit)
#794 [10:10] <Panda_> Me, What do u need?
#795 [10:10] <Me> Finally
#796 [10:10] * volch1 [volch1@notlogged] has joined #minecrafthelp
#797 [10:10] <Me> I just migrated my account to mojang and now the login doesnt work. Tried to change my password several times but didnt get any mail
#798 [10:11] * greymac [greymac@notlogged] has joined #minecrafthelp
#799 [10:11] <Me> All i want is to play minecraft so either you make this work or give me a new account
#800 [10:11] <Panda_> Did u get a migrated emal?
#801 [10:11] <Me> Yes
#802 [10:11] <Me> Verified it
#803 [10:11] <Me> But it just says the password is wrong
#804 [10:11] <Panda_> Okay. Then did u try logging into the launcher?
#805 [10:11] <Me> YEs
#806 [10:11] <Me> Yes*
#807 [10:11] <Me> Just says wrong login
#808 [10:11] <greymac> I am having same problem I think
#809 [10:12] <Me> But i cant change my password
#810 [10:12] <Me> so
#811 [10:12] <Panda_> Me, if you've logged in more then 3 times getting it wrong. it will be locked for 3 hours.
#812 [10:12] <volch1> my windows 10 wont run minecraft pc/mac edition, and i am not going to the 10 edition
#813 [10:12] <Panda_> Wait 3 hours then try.
#814 [10:12] <greymac> both my son and my accounts cannot log in today
#815 [10:12] <Panda_> volch1, Get the windows verison of minecraft not mac
#816 [10:12] <Me> But ive typed it wrong 1000000 times then
#817 [10:12] * scoppelcrafter [scoppelcrafter@notlogged] has joined #minecrafthelp
#818 [10:12] <Me> It doesnt work
#819 [10:12] * scoppelcrafter [scoppelcrafter@notlogged] has quit. (Client Quit)
#820 [10:12] <volch1> that is what i did
#821 [10:12] <Me> Cant you do something
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#823 [10:12] <greymac> was in earlier today, but just tried and cannot get in
#824 [10:12] <Panda_> Every time u try it, it resets to 3 hours.
#825 [10:13] <Panda_> We don't work for mojang.
#826 [10:13] <Me> Well who does then
#827 [10:13] <Me> I want to talk to someone who can change this sht
#828 [10:13] <Panda_> ??> Me account/throttle
#829 [10:13] * jhames [jhames@notlogged] has joined #minecrafthelp
#830 [10:13] <Me> i paid money for it
#831 [10:13] <Panda_> ??> Me mojang/email
#832 [10:13] <Absol> Me: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#833 [10:13] <Absol> Me: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#834 [10:14] <Me> Why cant i change my password
#835 [10:14] <Me> ?
#836 [10:14] <Panda_> ??> Me account/hacked
#837 [10:14] <Absol> Me: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#838 [10:14] <Absol> Me: Note: If you have to contact Mojang, do not forget to include your transaction ID!
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#840 [10:15] <Me> i bought this account in 2011 i dont remember anything
#841 [10:15] <Panda_> Do you remember the email u registered it with?
#842 [10:15] <ALC> I just updated to windows 10 and I need to fix my drivers. I don't know how to find the right driver to manually install
#843 [10:16] <Me> No
#844 [10:16] <Panda_> Then no wonder u can't reset your password.
#845 [10:16] <Me> Well i migrated my account to a new email
#846 [10:16] <Panda_> DO u remember that email?
#847 [10:16] <ALC> Does anyone know how to fix driver problems with win10?
#848 [10:17] <Panda_> ALC, I'm not the person to ask :P
#849 [10:17] <Panda_> ??> ALC win/dxdiag
#850 [10:17] <Absol> ALC: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#851 [10:17] <Me> Yes i remember the new email
#852 [10:17] <Me> Just migrated it
#853 [10:18] <Panda_> Then use that email to reset your password IN 3 Hours
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#858 [10:19] <Me> But i have tried more than three times
#859 [10:19] <daca> my minecraft cant open becouse he crash allways
#860 [10:19] <volch1> my minecraft keeps crashing on startup but here is my dxdiag info http://paste.ubuntu.com/15206753/
#861 [10:19] <Panda_> every time u try to log in it resets it back to 3 hours wait time.
#862 [10:20] <ALC> I just used ubuntu pastebin to post my dxdiag @absol
#863 [10:20] <Panda_> ALC, Absol is a bot.
#864 [10:20] <Panda_> ALC, He can't read your msg's :P
#865 [10:20] * jhames [jhames@notlogged] has quit. (Ping timeout: 195 seconds)
#866 [10:21] <Panda_> ALC, I sent that command through him. Thats how it said it :P
#867 [10:21] <ALC> Well do you know what driver I need? http://paste.ubuntu.com/15206982/
#868 [10:21] <volch1> same here http://paste.ubuntu.com/15206753/
#869 [10:21] <Panda_> ALC, I'm not the person to ask about drivers :P
#870 [10:21] <Me> Do i need to wait three hours before i can reset my pass?
#871 [10:21] <Panda_> Yes.
#872 [10:21] <Me> Cause ive tried hundreds time
#873 [10:22] <Me> Mojang sure is bad
#874 [10:22] <Panda_> Dont try to log in or reset your pass for 3 hours.
#875 [10:22] <Panda_> Then reset it.
#876 [10:22] <Me> Ok ty for the help
#877 [10:22] <ALC> Does anyone know about drivers? http://paste.ubuntu.com/15206982/
#878 [10:23] <volch1> probably just need a new pc or driver
#879 [10:23] <Panda_> ALC, Im sure someone will log on that knows soon :P
#880 [10:23] <daca> it didnt help
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#882 [10:23] <Panda_> daca, ?
#883 [10:12] <daca> what
#884 [10:12] <Panda_> daca, What didn't help?
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#886 [10:13] <daca> i cant open and play my minecraft
#887 [10:13] <Panda_> Are u getting errors?
#888 [10:14] <daca> no just i get so meny crashes i go in and it crashes
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#890 [10:15] <Panda_> are u running windows or OS?
#891 [10:15] <daca> so fast
#892 [10:15] <daca> windows
#893 [10:15] <Panda_> Did u get the .exe verison?
#894 [10:16] <ALC> daca, are you on windows 10?
#895 [10:16] <volch1> alc, you dont have a sound card
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#898 [10:16] <daca> i did get but i am on windows 7 ultimat
#899 [10:16] <ALC> volch1, I know I have no sound
#900 [10:17] <ALC> volch1, I don't need it
#901 [10:17] <ALC> I do however need it not to crash on startup
#902 [10:17] <volch1> no you dont
#903 [10:18] <volch1> i have one but it keeps crashing
#904 [10:18] <daca> i cant click to star i just crashes
#905 [10:18] <ALC> IK
#906 [10:18] <Panda_> daca, go to here and download the windows (alternate) if u don't see it on the first page click show all platforms
#907 [10:18] <Panda_> https://minecraft.net/download
#908 [10:19] <Panda_> btw daca. are u running java?
#909 [10:19] <ALC> I am not saying that you need a sound card to play mc I am saying I am aware of the sound card and that's not the problem
#910 [10:20] <daca> no
#911 [10:20] <Panda_> ALC, do u have a audio driver?
#912 [10:20] <volch1> alc, are you sure you put everything on here?
#913 [10:20] <ALC> Nope
#914 [10:20] <ALC> Yep
#915 [10:20] <Panda_> you'll need one :P
#916 [10:20] <ALC> Y?
#917 [10:20] <Panda_> Idk which you'll need tho.
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#919 [10:20] <Panda_> My minecraft didn't run without one
#920 [10:20] <ALC> I can deal with creepers
#921 [10:21] <Panda_> either.
#922 [10:21] <ALC> But my minecraft ran fine before windows 10
#923 [10:21] <ALC> It's the pixel format error
#924 [10:21] <Panda_> Did u have a audio driver before?
#925 [10:21] <Panda_> Oh.
#926 [10:21] <ALC> Nope!
#927 [10:21] <volch1> i have one but it still crashes
#928 [10:22] <Panda_> Be right back :p
#929 [10:23] <daca> i dont now what to do
#930 [10:24] <Panda_> daca reinstall the .exe
#931 [10:24] <daca> does you minecraft work
#932 [10:25] <daca> from where did you install it
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#934 [10:25] <Panda_> Mine does
#935 [10:25] <Panda_> http://minecraft.net/download/
#936 [10:26] <Panda_> Woops here https://minecraft.net/download
#937 [10:27] <daca> minecraft.exe
#938 [10:27] <daca> is it
#939 [10:27] <Panda_> mh,
#940 [10:27] <Panda_> mhm
#941 [10:27] <Panda_> click on it
#942 [10:27] <Panda_> and download it
#943 [10:27] <daca> ok
#944 [10:27] <Panda_> then the run the .ece
#945 [10:27] <Panda_> .exe*
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#950 [10:29] <daca> im installing minecraft.msi
#951 [10:29] <Panda_> .msi is buggy.
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#954 [10:32] <daca> i dont care its better that .exe
#955 [10:32] <Light_Dragons> No
#956 [10:32] <Light_Dragons> it isnt
#957 [10:33] <Light_Dragons> if you want constant game freezes and crashes then go ahead
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#959 [10:33] <ramazan> ramazan
#960 [10:33] <ramazan> ramazan
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#962 [10:34] <Light_Dragons> welp
#963 [10:34] <Light_Dragons> .................................................
#964 [10:34] <Light_Dragons> dot dot dotity dot
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#966 [10:36] <LemonMellon> My minecraft crashes everytime I log in. It started when I updated it to where it no longer needs java to run,
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#971 [10:41] <LemonMellon> My minecraft crashes everytime I log in. It started when I updated it to where it no longer needs java to run,
#972 [10:41] <ALC> Anyone now how to fix the windows 10 driver problems? http://paste.ubuntu.com/15206982/
#973 [10:41] <Qball> crash log please
#974 [10:42] <LemonMellon> http://paste.ubuntu.com/15207149/
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#976 [10:43] <ALC> ? anyone ? http://paste.ubuntu.com/15206982/
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#981 [10:49] <YellowHeadPhones> Hello
#982 [10:50] <YellowHeadPhones> my computer willl not run minecraft, as the pixel format is not accelerated... http://paste.ubuntu.com/15207218/
#983 [10:51] <YellowHeadPhones> I am on windows.
#984 [10:51] <YellowHeadPhones> just FYI
#985 [10:51] <chiaro99> As i was going to login to my Minecraft launcher, somehow the game says that it couldn't connect to our servers even thought i have typed everything from username to password right, so now my question is, how am i gonna fix that? Thank you for your time! :) Ps: Sorry for my bad english!
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#987 [10:54] <YellowHeadPhones> Hello?
#988 [10:54] <chiaro99> hi
#989 [10:56] <chiaro99> As i was going to login to my Minecraft launcher, somehow the game says that it couldn't connect to our servers even thought i have typed everything from username to password right, so now my question is, how am i gonna fix that? Thank you for your time! :) Ps: i am on a os x system
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#993 [10:57] <Lola> Hello
#994 [10:57] <chiaro99> hi
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#997 [10:59] <Lola> For some reason, when I log onto my account, cookierabbit, all my single player worlds are gone. I don't understand why, and they were fine two days ago. I don't know of any change on the computer or the account. Does anyone have any ideas on what the problem is?
#998 [10:59] <Lola> Thanks
#999 [10:59] <chiaro99> i have this problem as well
#1000 [11:00] <Lola> Maybe someone could help us?
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#1002 [11:00] <OddReality> I don't have my rank any more on Mineplex, What do I do?
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#1005 [11:01] <OddReality> Who do I contact to solve this problem?
#1006 [11:01] <Lola> OddReality, I think you should look at the mineplex forums, someone should be able to help you there
#1007 [11:02] <OddReality> Oh thank you!
#1008 [11:02] <Lola> No problem
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#1012 [11:03] <chiaro99> As i was going to login to my Minecraft launcher, somehow the game says that it couldn't connect to our servers even thought i have typed everything from username to password right, so now my question is, how am i gonna fix that? Thank you for your time! :) Ps: Sorry for my bad english!
#1013 [11:03] <The_Zgamer3000> I just got a server from Minecraft Pro Hosting and my friends were able to join but one of my friends are not able to join he has a mac(laptop) and my other friends both have windows and mac also he says that the server keeeps on pinging
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#1016 [11:04] <The_Zgamer3000> I just got a server from Minecraft Pro Hosting and my friends were able to join but one of my friends are not able to join he has a mac(laptop) and my other friends both have windows and mac also he says that the server keeeps on pinging
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#1020 [11:06] <The_Zgamer3000> I just got a server from Minecraft Pro Hosting and my friends were able to join but one of my friends are not able to join he has a mac(laptop) and my other friends both have windows and mac also he says that the server keeeps on pinging
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#1025 [11:10] <Pidihajzlik> Ako mam pridať do craftingdead mapy CD zombie
#1026 [11:14] <The_Zgamer3000> I just got a server from Minecraft Pro Hosting and my friends were able to join but one of my friends are not able to join he has a mac(laptop) and my other friends both have windows and mac also he says that the server keeeps on pinging
#1027 [11:14] <The_Zgamer3000> I just got a server from Minecraft Pro Hosting and my friends were able to join but one of my friends are not able to join he has a mac(laptop) and my other friends both have windows and mac also he says that the server keeeps on pinging
#1028 [11:14] <The_Zgamer3000> I just got a server from Minecraft Pro Hosting and my friends were able to join but one of my friends are not able to join he has a mac(laptop) and my other friends both have windows and mac also he says that the server keeeps on pinging
#1029 [11:14] <The_Zgamer3000> I just got a server from Minecraft Pro Hosting and my friends were able to join but one of my friends are not able to join he has a mac(laptop) and my other friends both have windows and mac also he says that the server keeeps on pinging
#1030 [11:14] * Absol kicked The_Zgamer3000 from #minecrafthelp (Reason: he_Zgamer3000 :Stop spamming)
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#1032 [11:17] <chiaro99> As i was going to login to my Minecraft launcher, somehow the game says that it couldn't connect to our servers even thought i have typed everything from username to password right, so now my question is, how am i gonna fix that? Thank you for your time! :) Ps: I've a mac
#1033 [11:19] <Lola> Hey again. No one has answered, so I'm going to ask again. Please help. For some reason, when I log onto my account, cookierabbit, all my single player worlds are gone. I don't understand why, and they were fine two days ago. I don't know of any change on the computer or the account. Does anyone have any ideas on what the problem is?
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#1036 [11:22] <drin> we cannot get lan play to work with windows 8.1 at all
#1037 [11:23] <drin> we have even turned off our firewalls still the host game does not show up
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#1045 [11:21] <tikao> oi
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#1055 [11:32] <DEENZ> Hello, I need some help with Minecraft on mini iPad, when I try to open my worlds it says 'world' cant be opened.
#1056 [11:32] <DEENZ> Can anyone help as to why please?
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#1064 [11:44] <DEENZ> Hello
#1065 [11:45] <DEENZ> i can't open my worlds could someone help please - just says world can't open
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#1067 [11:47] <DEENZ> hello
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#1073 [11:55] <Me> When i press change my password, i dont get a email about it
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#1075 [11:56] <Me> Fuck this fucking shit
#1076 [11:56] <Absol> Me: Please keep it civil
#1077 [11:56] <Me> Fucking
#1078 [11:56] * Absol kicked Me from #minecrafthelp (Reason: e :Keep it civilized, you are just a human)
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#1080 [11:56] <Saloha963> Hi
#1081 [11:56] <Saloha963> is ther any admin here i have one problem
#1082 [11:56] <Saloha963> ?
#1083 [11:57] <DEENZ> could someone help with the world not opening please
#1084 [11:59] <Saloha963> whene i use snapshot 16w07b to login to my server the game is close so is there anyone here can he help me ?
#1085 [11:59] <Saloha963> sorry will close not is close hhhh
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#1106 [12:16] <brodzki> hello i have problem with start minecraft in lancher
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#1108 [12:16] <Gabriel> eu também
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#1110 [12:17] <The_Zgamer3000> I bought a server from mcprohosting and my friends were ableI bought a server from mcprohosting and my friends were able to join but one of them was not because it kept on pinging and pinging and pinging. to join but one of them was not because it kept on pinging and pinging and pinging.
#1111 [12:17] <Gabriel> meu minecraft crasha quando carrega
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#1113 [12:18] <The_Zgamer3000> ?
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#1115 [12:18] <Gabriel> eu troquei meu HD ai meu minecraft não abre
#1116 [12:18] <The_Zgamer3000> I bought a server from mcprohosting and my friends were ableI bought a server from mcprohosting and my friends were able to join but one of them was not because it kept on pinging and pinging and pinging. to join but one of them was not because it kept on pinging and pinging and pinging.
#1117 [12:18] <Gabriel> sou brasileiro
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#1120 [12:20] <The_Zgamer3000_> I bought a server from mcprohosting and my friends were ableI bought a server from mcprohosting and my friends were able to join but one of them was not because it kept on pinging and pinging and pinging. to join but one of them was not because it kept on pinging and pinging and pinging.
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#1123 [12:20] <Gabriel> meu minecraft não abre
#1124 [12:20] <Gabriel> meu minecraft não abre
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#1126 [12:21] <The_Zgamer3000_> #minecratfhelp I bought a server from mcprohosting and my friends were ableI bought a server from mcprohosting and my friends were able to join but one of them was not because it kept on pinging and pinging and pinging. to join but one of them was not because it kept on pinging and pinging and pinging.
#1127 [12:21] <Gabriel> meu minecraft não abre
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#1130 [12:23] <Gabriel> meu minecraft não abre
#1131 [12:23] <Gabriel> meu minecraft não abre
#1132 [12:23] <Gabriel> meu minecraft não abre
#1133 [12:23] <Gabriel> meu minecraft não abre
#1134 [12:23] * Absol kicked Gabriel from #minecrafthelp (Reason: abriel :Stop spamming)
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#1136 [12:13] <Gabriel> hello my minecraft does not open
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#1145 [12:25] <Rotmoth> uh exuse
#1146 [12:26] <Rotmoth> Can someone help me with java lung eror
#1147 [12:26] <Rotmoth> Javalangnullpointer exeption
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#1150 [12:32] <Greek_Gamer_YT> hi i install the minecraft luncher and he is not responding
#1151 [12:33] <Greek_Gamer_YT> what i must do
#1152 [12:34] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#1155 [12:41] <lelekinho> não estou conseguindo conectar a minha conta de minecraft original
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#1159 [12:47] <Greek_Gamer_YT> ti nnneedelp
#1160 [12:47] <Xanman12321> um how do i go to my account
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#1166 [12:56] <sue> Hi, my daughters game has crashed and has not been able to play for over 2 weeks, she has sent a report to mojang but have heard nothing back, how long do these things take to put right or do I need to do something else?
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#1168 [12:58] <mattym> ??> sue launcher/crash-log
#1169 [12:58] <Absol> sue: We need to see your crash log, which appears after a crash.
#1170 [12:58] <Absol> sue: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1171 [12:58] <mattym> sue, And for future reference Mojang does not handle crash logs
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#1173 [12:59] <sue> Thank you for your reply, I will follow your instructions.
#1174 [13:00] <mattym> sue, Start the game, let it crash then copy as instructed
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#1179 [13:06] <gabriel> hola
#1180 [13:06] <Panda_> Hello :P
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#1183 [13:07] <Panda_> Is there anything I can help you with?
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#1185 [13:08] <sue> I cant copy any text because the right click wont bring up anything to enable me to do it, I am clicking in an empty space.
#1186 [13:08] <Panda_> sue
#1187 [13:08] <Panda_> use ctrl-c and ctrl-v to paste
#1188 [13:09] <mattym> sue, Ignore that
#1189 [13:09] <Panda_> ctrl-c copy's
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#1191 [13:09] <mattym> sue, You may need to Ctrl + A in order to copy all the text first if you cannot copy it currently
#1192 [13:09] <Panda_> ignore that..
#1193 [13:10] <DutchCraft007> where can i repord my DxDiag report.
#1194 [13:10] <Panda_> u need to drag your cursor
#1195 [13:10] <thrainng> I was starting using mods in minecraft, added all the mods, started the game and it crashed. Can anyone read from it what the matter is? should I Copy/Paste the crash report here?
#1196 [13:10] <Panda_> on the launcher
#1197 [13:10] <mattym> ??> thrainng mods
#1198 [13:10] <Absol> thrainng: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1199 [13:10] <CubeTheThird> Panda_, ctrl + a highlights all
#1200 [13:10] <Absol> thrainng: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1201 [13:10] <thrainng> ok
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#1204 [13:10] <Panda_> CubeTheThird, I know that. But on launcher's u can't ctrl-a
#1205 [13:11] <CubeTheThird> works for me
#1206 [13:11] <Panda_> doesn't for me but k
#1207 [13:11] <mattym> dustinm, If you have the link, post the link in the chat
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#1209 [13:12] <sue> Ive got it to copy and paste, thank you Panda http://paste.ubuntu.com/15208551/
#1210 [13:12] <Panda_> No problem :)
#1211 [13:12] <mattym> ??> sue win/dxdiag
#1212 [13:12] <Absol> sue: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1213 [13:12] <mattym> sue, Ok now follow the info in the link from Absol
#1214 [13:13] <thrainng_> does anyone know about ircs or chats for mod help?
#1215 [13:13] <sue> Thank you all so much for your help.
#1216 [13:13] <mattym> thrainng_, Check the sites for the mods you use, some may have links to their support resources
#1217 [13:13] <thrainng_> Ok, thanks
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#1220 [13:14] <SLyDe_Warrior> I Need Help ! Please
#1221 [13:15] <CubeTheThird> SLyDe_Warrior, what's the problem?
#1222 [13:15] <SLyDe_Warrior> I don't connect my acount...
#1223 [13:15] <CubeTheThird> SLyDe_Warrior, what happens when you try?
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#1225 [13:16] <SLyDe_Warrior> I'm french i do not speak english well
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#1229 [13:17] <SLyDe_Warrior> He told me that my password is encorect while when I change it still does not work
#1230 [13:18] <CubeTheThird> ??> SLyDe_Warrior login/throttle
#1231 [13:18] <Absol> SLyDe_Warrior: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1232 [13:18] <halie> i have not played minecraft in about 3 years. I have changed my email too. The only thing I remember is my username. I have also forgotten my Transaction ID and the questions they ask when you are on a new conputer. What do i do???
#1233 [13:18] <Absol> SLyDe_Warrior: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1234 [13:18] <mattym> ??> halie account/trans-id
#1235 [13:18] <Absol> halie: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1236 [13:18] <mattym> halie, See if that link helps you recover your Transaction ID
#1237 [13:19] <SLyDe_Warrior> What the login/throttle ?
#1238 [13:19] <CubeTheThird> SLyDe_Warrior, read what Absol told you after that
#1239 [13:20] <SLyDe_Warrior> OKay but where is "Absol" ?
#1240 [13:20] <halie> I can not remember how I payed for Minecraft
#1241 [13:20] <CubeTheThird> ??> SLyDe_Warrior login/throttle
#1242 [13:20] <Absol> SLyDe_Warrior: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1243 [13:20] <Absol> SLyDe_Warrior: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1244 [13:20] <CubeTheThird> SLyDe_Warrior, there ^^^^
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#1246 [13:21] <sue> http://paste.ubuntu.com/15208746/
#1247 [13:21] <mattym> sue, One moment
#1248 [13:21] <SLyDe_Warrior> Okay but I have already done 3 times
#1249 [13:22] <CubeTheThird> SLyDe_Warrior, you waited 3 hours without logging in?
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#1253 [13:23] <SLyDe_Warrior> Okay i wait
#1254 [13:23] <mattym> sue, Download then Install the 3rd Option listed on this page https://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-33-
#1255 [13:12] <FLIR-98> Minecraft doesn't launch on my macbook pro.
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#1257 [13:16] <Panda_> FLIR-98, Are you getting any errors?
#1258 [13:17] <FLIR-98> No, double click on application, bounces thrice and then nothing. Never been a problem before! New update out?
#1259 [13:17] <sue> Ive done it but says file is corrupt or invalid and wont let me install.
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#1261 [13:19] <Panda_> FLIR-98, Did u install the MAC version of minecraft?
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#1263 [13:21] <FLIR-98> It's been on the machine for about a year, kept it duel updated! Same version is working fine on a ancient mac mini sitting next to the macbook pro, did take a looooooooong time to launch though.
#1264 [13:23] <Panda_> you have the Minecraft.dmg... correct?
#1265 [13:23] <FLIR-98> Yes.
#1266 [13:24] <Panda_> do u have the alternate or the normal one?
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#1268 [13:25] <SLyDe_Warrior> It's okay i'm loging ! :P Thanks CubeTheThird
#1269 [13:25] <Kuba> hey, how do i make a commandblock sense the one that activates it not the closest player? Is that even possible?
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#1272 [13:26] <FLIR-98> The normal one as far as I know.
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#1275 [13:27] <Panda_> Kuba, I believe its @p
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#1277 [13:27] <Kuba> that would relate to the closest player
#1278 [13:27] <mattym> sue, What is the exact error/warning it gave you?
#1279 [13:28] <Panda_> Kuba, Isn't that what your asking for?
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#1281 [13:29] <mattym> Kuba, I dont believe there is currently syntax for doing what you are looking for
#1282 [13:29] <Kuba> no I want it to work on the one that sets it off that is not always the one closest to it
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#1284 [13:29] <ENNEDJ> AIUTO
#1285 [13:29] <CubeTheThird> Kuba, there's no way to know what player set it off
#1286 [13:29] <ENNEDJ> mi è saltata la luce
#1287 [13:29] * captsparklz1 [captsparklz1@notlogged] has quit. (Ping timeout: 195 seconds)
#1288 [13:29] <ENNEDJ> mentre mi scaricavo minecraft beta 10 cosa faccio
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#1290 [13:30] <ENNEDJ> ?
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#1293 [13:31] <Kuba> :/ well that is a bummer :/
#1294 [13:31] <CubeTheThird> Kuba, you'd have to force a player to be in a specific location to know it was them that set it off
#1295 [13:31] <mattym> Kuba, Well a "player" is never techinically activating it
#1296 [13:32] <CubeTheThird> ^^^
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#1298 [13:33] <Kuba> Well Ill need to fix it another way then bye
#1299 [13:34] <FLIR-98> Panda, thank you very much, I let it sit for a while and go look for the install code, I might be lucky...?
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#1301 [13:36] <mattym> FLIR-98, Have you been using the same MC install on your Mac for the year+?
#1302 [13:36] <sue> Im updating the drivers now and it says that I have to restart the computer so I will have to say goodbye and thanks for all of your help.
#1303 [13:36] <mattym> sue, Ok if it told you to restart, do so
#1304 [13:36] <mattym> sue, After the restart, check the game again
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#1308 [13:38] <mattym> FLIR-98, Check minecraft.net/download, make sure you get the Mac OSX version of the Installer/Launcher that IS NOT marked as Alternative/Legacy
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#1310 [13:38] <mattym> FLIR-98, Make sure you start the game with the new file
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#1323 [13:51] <_Eduh> When I reset my password, I can't log in with the new one. What I do? I already reset my e-mail too, but still not logging in
#1324 [13:51] <reatzh> FATAL ERROR: java.lang.ExceptionInInitializerError help
#1325 [13:52] <CubeTheThird> reatzh, copy the complete log onto http://paste.ubuntu.com and give the URL here.
#1326 [13:52] <reatzh> ok
#1327 [13:52] <reatzh> Plain text?!
#1328 [13:53] <CubeTheThird> reatzh, that's right
#1329 [13:53] <reatzh> http://paste.ubuntu.com/15209125/
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#1332 [13:54] <CubeTheThird> ??> reatzh win/!
#1333 [13:54] <Absol> reatzh: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#1334 [13:54] <Absol> reatzh: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
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#1336 [13:55] <sue> have a crashed game, was getting help earlier but had to restart my computer when I updated intel, thought that it may do the trick but it still wont run,
#1337 [13:55] <LegendHunterHero> http://pastebin.com/3i6489uB
#1338 [13:55] <Arianvento> hi , i'm an italian guy. i've installed minecraft but when i want to start it , there is an error message. i've done all minecraft told me , i went to ubuntu pastebin and now i am there. what can i do ? i spent 20 Euros but i can't play
#1339 [13:56] <CubeTheThird> Arianvento, give the URL to your paste here
#1340 [13:56] <CubeTheThird> LegendHunterHero, one moment
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#1342 [13:56] <CubeTheThird> ??> LegendHunterHero mods
#1343 [13:56] <Absol> LegendHunterHero: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1344 [13:56] <Absol> LegendHunterHero: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1345 [13:56] <mattym> sue, Can you get me a copy of the latest crash the same way as before
#1346 [13:56] <LegendHunterHero> No forge wont run
#1347 [13:56] <Arianvento> excuse me what can i do?
#1348 [13:56] <Arianvento> i don't understude
#1349 [13:57] <CubeTheThird> Arianvento, give the link to your ubuntu paste here
#1350 [13:57] <Arianvento> http://paste.ubuntu.com/15209094/
#1351 [13:57] <CubeTheThird> LegendHunterHero, we don't support mods here
#1352 [13:57] <CubeTheThird> Arianvento, one moment
#1353 [13:57] <LegendHunterHero> who does
#1354 [13:57] <sue> matty m please can you tell me what to do again, Ive forgotton, sorry!
#1355 [13:57] <mattym> ??> sue launcher/crash-log
#1356 [13:57] <Absol> sue: We need to see your crash log, which appears after a crash.
#1357 [13:57] <Absol> sue: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1358 [13:57] <CubeTheThird> Arianvento, try download and install http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#1359 [13:58] <Arianvento> ok
#1360 [13:58] <CubeTheThird> LegendHunterHero, minecraft forums perhaps?
#1361 [13:58] <mattym> sue, If the right click doesnt work its Ctrl + A to select, Ctrl + C to copy and Ctrl+V to paste on the site
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#1363 [13:59] <LegendHunterHero> this is
#1364 [13:59] <Arianvento> CubeTheThird i'm on the website , what i install now? there are too apps
#1365 [13:59] <sue> http://paste.ubuntu.com/15209180/
#1366 [13:59] <CubeTheThird> Arianvento, the catalyst software
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#1369 [14:01] <Arianvento> ok , now i'm at the installation folder , i press only install?
#1370 [14:01] <mattym> ??> sue win/dxdiag
#1371 [14:01] <Absol> sue: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1372 [14:01] <CubeTheThird> Arianvento, that's right
#1373 [14:01] <mattym> sue, Ok can you also do the info in the link from Absol again
#1374 [14:01] <mattym> sue, Make sure you do all the steps again from the start
#1375 [14:01] <mattym> sue, I want it to give a new report after the attempted update
#1376 [14:02] <Arianvento> ok , now: install or remove?
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#1379 [14:03] <sue> http://paste.ubuntu.com/15209210/
#1380 [14:03] <CubeTheThird> Arianvento, install
#1381 [14:03] <Arianvento> the page tell me : install ATi blabla components or disinstall
#1382 [14:03] <Arianvento> okok
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#1384 [14:04] <Arianvento> rapid?
#1385 [14:04] <Arianvento> rapid?
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#1387 [14:04] <CubeTheThird> Arianvento, yes
#1388 [14:04] <Arianvento> i need to crate a new folder , that's right?
#1389 [14:04] <Arianvento> create
#1390 [14:05] <CubeTheThird> Arianvento, yes
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#1392 [14:05] <mattym> sue, Ok it seems to have taken the update
#1393 [14:05] <mattym> ??> sue win/reinst
#1394 [14:05] <Absol> sue: You may need to reinstall the locally installed files that Minecraft puts into place.
#1395 [14:05] <Absol> sue: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1396 [14:05] <mattym> sue, can you try the instructions Absol has just sent you
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#1398 [14:07] <sue> Thank you, here goes...
#1399 [14:11] <Arianvento> ok , i didi it .. now?
#1400 [14:11] <Arianvento> did it*
#1401 [14:11] <sue> It works!! Thank you sooo much!! :-)
#1402 [14:12] <CubeTheThird> Arianvento, after it is installed, try the game again. You may need to reboot your computer first
#1403 [14:13] <Arianvento> ok but , after i reboot my computer ,and i start the game ( if it doesn't work , ) how can i contact you? because when i reboot all pages crash ..
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#1406 [14:15] <CubeTheThird> Arianvento, just come back here
#1407 [14:15] <Arianvento> ok
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#1410 [14:17] <Denver> Cannot get Minecraft to run on Windows 10. I believe I have to update by driver but apparently I cannot do it properly. Link to my DxDiag report. http://paste.ubuntu.com/15209296/
#1411 [14:18] <CubeTheThird> Denver, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#1416 [14:20] <Suvox> hey
#1417 [14:21] <Suvox> ich brauche hilfe
#1418 [14:22] <Suvox> ich habe versucht mich bei minecraft anzumelden doch ich kann es nicht ich habe auch schon 2 mal mein passwort zurückgesetzt doch ich kann mich nicht einloggen
#1419 [14:22] <Suvox> ?
#1420 [14:22] <CubeTheThird> ??> Suvox lang/de
#1421 [14:22] <Absol> Suvox: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#1422 [14:22] <Suvox> ?
#1423 [14:23] <Suvox> lang/de
#1424 [14:23] <Suvox> ?
#1425 [14:23] <Suvox> I tried to sign me in minecraft but I can not I log in already 2 times my password reset but I can not
#1426 [14:23] <Suvox> better?
#1427 [14:23] <CubeTheThird> ??> Suvox login/throttle
#1428 [14:23] <Absol> Suvox: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1429 [14:23] <Absol> Suvox: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1430 [14:12] <Suvox> i dont check anything what commands r u writing
#1431 [14:13] <CubeTheThird> Suvox, read what Absol said
#1432 [14:13] <Suvox> ok
#1433 [14:14] <Suvox> ok also i must wait 3 hours?
#1434 [14:14] <CubeTheThird> Suvox, that's right
#1435 [14:17] <Suvox> i have tried I had tried it before 4 hours the last time
#1436 [14:17] <CubeTheThird> Suvox, 4 hours without trying to login?
#1437 [14:18] <Suvox> no..
#1438 [14:18] <CubeTheThird> Suvox, then do that
#1439 [14:19] * abouddoumat [abouddoumat@notlogged] has joined #minecrafthelp
#1440 [14:19] <Suvox> is anyone at 24 pm online in this chat??
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#1443 [14:23] <Suvox> can you not make that my account works?
#1444 [14:24] <GreyVulpine> We cannot.
#1445 [14:25] <mattym> Suvox, Wait 3 hours without attempting to log in at all, then reset the password again
#1446 [14:25] <mattym> Suvox, That is all that can be done about it
#1447 [14:25] <Suvox> and when that is not working??
#1448 [14:26] <mattym> Suvox, After you have tried, if you still get an error, return to this chat
#1449 [14:27] <Suvox> ok thank you for your support
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#1453 [14:39] <guilherme> -
#1454 [14:39] <guilherme> ,,,
#1455 [14:39] <guilherme> ,
#1456 [14:39] <guilherme> ,
#1457 [14:39] <guilherme> ,
#1458 [14:39] * Absol kicked guilherme from #minecrafthelp (Reason: uilherme :Stop spamming)
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#1460 [14:44] <Trinity> Um okay, so my MC account is an active account, but, when I try to login it wont let me. So like I can change my password it would work but I can't login to my mc account.
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#1463 [14:44] <CubeTheThird> ??> Trinity login/throttle
#1464 [14:44] <Absol> Trinity: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1465 [14:44] <Absol> Trinity: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1466 [14:44] <goblinganster> hello i got my dxdiag but i dont know what to do now
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#1468 [14:46] <Trinity> But, even if I try to login to my friends active account (shes on my server) it won't work.
#1469 [14:47] <CubeTheThird> goblinganster, give a URL to it here
#1470 [14:47] <Trinity> I can't login to any accounts..
#1471 [14:47] <goblinganster> url
#1472 [14:47] <goblinganster> ?
#1473 [14:47] <CubeTheThird> Trinity, throttling is applied to your network, not account
#1474 [14:47] <CubeTheThird> goblinganster, link?
#1475 [14:47] <Trinity> Oh
#1476 [14:47] <goblinganster> okey wait
#1477 [14:47] <Trinity> so I have to wait 3 hours?
#1478 [14:47] <CubeTheThird> Trinity, that's right
#1479 [14:47] <goblinganster> uhm i forgot how to do it i did it yesterday xD
#1480 [14:47] <CubeTheThird> goblinganster, you pasted it onto http://paste.ubuntu.com right?>
#1481 [14:47] <Trinity> TBH, I accidently hit the logout button on my mc account..
#1482 [14:48] <goblinganster> ok ty
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#1484 [14:48] <goblinganster> here it is http://paste.ubuntu.com/15209570/
#1485 [14:49] <Trinity> It says that my username and password is incorrect on mojang.com
#1486 [14:49] <Trinity> Im using my email and my password
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#1489 [14:49] <goblinganster> lol helping 2 people at once thats anoying i think
#1490 [14:49] <CubeTheThird> Trinity, throttling counts for the game and websites
#1491 [14:50] <Trinity> Lets just hope my mc doesn't crash XD
#1492 [14:50] <goblinganster> xD
#1493 [14:50] <CubeTheThird> goblinganster, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
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#1495 [14:51] <goblinganster> i dont see a download button
#1496 [14:51] <CubeTheThird> goblinganster, did you scroll down>?
#1497 [14:51] * TheGamingGG [TheGamingGG@notlogged] has joined #minecrafthelp
#1498 [14:51] <goblinganster> under the text
#1499 [14:51] <goblinganster> ??
#1500 [14:52] <TheGamingGG> help please
#1501 [14:52] <CubeTheThird> TheGamingGG, with?
#1502 [14:52] <TheGamingGG> my minecraft crash-report to windows 10 pro
#1503 [14:52] <CubeTheThird> TheGamingGG, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1504 [14:52] <goblinganster> uhm cube what color is the download button
#1505 [14:52] <TheGamingGG> What do I do?
#1506 [14:52] <CubeTheThird> goblinganster, orange
#1507 [14:53] <goblinganster> i got a text in the middle of the text
#1508 [14:53] <goblinganster> you mean that
#1509 [14:53] <mullet> Minecraft 1.89. I have a map that has had a couple chunks reset due to a loose hard drive in my laptop. I did have a backup save of my map, but certain portions have become much more advanced. Does anyone know how to copy chunks from one world save to another? I tried using MCedit2 and was having difficulty using it, When I try to selct items the main window pain freezes and I have to
#1510 [14:53] <mullet> reset it. Does anyone know of a good way to copy chunks outside of MCedit?
#1511 [14:53] <CubeTheThird> goblinganster, .. the orange button that says download...
#1512 [14:54] <goblinganster> dont see it]
#1513 [14:54] <goblinganster> it dont show on my screen
#1514 [14:54] <goblinganster> doesnt
#1515 [14:55] <CubeTheThird> goblinganster, did you scroll all the way down on the website I sent you?
#1516 [14:55] <goblinganster> i did
#1517 [14:55] <goblinganster> can you give a link to a drop box with the document
#1518 [14:55] <goblinganster> or something like that
#1519 [14:55] <CubeTheThird> goblinganster, there will be a box that says catalyst software, and a download button
#1520 [14:55] <CubeTheThird> no
#1521 [14:55] <TheGamingGG> CubeTheThird already
#1522 [14:56] <TheGamingGG> http://paste.ubuntu.com/15209624/
#1523 [14:56] <CubeTheThird> TheGamingGG, give the link to your paste here
#1524 [14:56] <CubeTheThird> ok
#1525 [14:56] <CubeTheThird> TheGamingGG, do you have a dxdiag report?
#1526 [14:56] <goblinganster> oo downlod the control center?
#1527 [14:56] <TheGamingGG> no
#1528 [14:57] <CubeTheThird> goblinganster, it says "Catalyst Software Suite"
#1529 [14:57] <CubeTheThird> ??> TheGamingGG win/ddiag
#1530 [14:57] <CubeTheThird> ??> TheGamingGG win/dxdiag
#1531 [14:57] <Absol> TheGamingGG: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1532 [14:57] <goblinganster> cube i realy dont see it im not joking]
#1533 [14:57] <TheGamingGG> how to get dxdiag?
#1534 [14:58] <CubeTheThird> goblinganster, you went to this page: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
#1535 [14:58] <CubeTheThird> TheGamingGG, do what Absol told you
#1536 [14:58] <goblinganster> yes
#1537 [14:58] <goblinganster> thegaming press the windowskey and r at the same time and type dxdiag
#1538 [14:58] <CubeTheThird> goblinganster, this at the bottom: http://i.imgur.com/4Irh6SY.png
#1539 [14:59] <goblinganster> doesnt show it
#1540 [14:59] <CubeTheThird> goblinganster, can you try using a different web browser?
#1541 [14:59] <goblinganster> i see the picture
#1542 [14:59] <goblinganster> how
#1543 [15:00] <goblinganster> i got windows
#1544 [15:00] <CubeTheThird> goblinganster, you're using internet explorer?
#1545 [15:00] <goblinganster> yes
#1546 [15:00] <goblinganster> do i need to use goggle chrome
#1547 [15:00] <goblinganster> google
#1548 [15:00] <Trinity> But also TBH i tried to log onto my friends account (she gave me permission) yesterday and it didnt work, then i tried my alt account and it didnt work. Is it something to do with my launcher? (i updated my launcher)
#1549 [15:00] <TheGamingGG> CubeTheThird http://paste.ubuntu.com/15209668/
#1550 [15:01] <CubeTheThird> goblinganster, ya use chrome or firefox
#1551 [15:01] <CubeTheThird> Trinity, wait 3 hours before trying again
#1552 [15:01] <goblinganster> what the hack
#1553 [15:01] <CubeTheThird> TheGamingGG, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1554 [15:01] <goblinganster> i cant find google lol i need to reste my computer i think
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#1556 [15:02] <goblinganster> wait brb i need to restartmy computer
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#1558 [15:02] <goblinganster> i updated something for the windows maby that works
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#1560 [15:03] <ItzDevasta> no puedo iniciar session en mi cuenta, le pido que restaure mi contraseña y no me envia a mi correo nada
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#1568 [15:08] <Trinity> So Cube while I'm waiting I just want to ask, how long have you been working for Mojang? Just wondering cause im bored XD
#1569 [15:08] * sebastian is now known as Guest15935
#1570 [15:09] <mattym> ??> Trinity info/voluntter
#1571 [15:09] <CubeTheThird> Trinity, this chatroom is run by volunteers. We don't work for Mojang
#1572 [15:09] <Panda_> Trinity, None of us work for mojang :/
#1573 [15:09] <Trinity> oh :/
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#1575 [15:10] <mullet> Minecraft 1.89. I have a map that has had a couple chunks reset due to a loose hard drive in my laptop. I did have a backup save of my map, but certain portions have become much more advanced. Does anyone know how to copy chunks from one world save to another? I tried using MCedit2 and was having difficulty using it, When I try to selct items the main window pain freezes and I have to
#1576 [15:10] <mullet> reset it. Does anyone know of a good way to copy chunks outside of MCedit?
#1577 [15:10] * MS7Gamer [MS7Gamer@notlogged] has joined #minecrafthelp
#1578 [15:12] <CubeTheThird> mullet, you'd be best asking on the minecraft fortums
#1579 [15:12] <CubeTheThird> *forums
#1580 [15:12] <mattym> mullet, Try using the one of the MCEdit 1.X versions
#1581 [15:12] <mattym> mullet, As far as im aware all the version 2 stuff is still being worked on
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#1586 [15:13] <mullet> Cubethethird, I was planning that next thank you. mattym, that would explain some of the glitchyness I noticed. Last night when I looked the 1.x versions were not for 1.89. Am I mistaken?
#1587 [15:14] <mattym> mullet, Im not sure what they say in the program themselves, but i believe the 1.5 or newer work with some of the latest snapshots, so I can only assume they work on 1.8.x
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#1589 [15:14] <mullet> Excellent. Thank you mattym
#1590 [15:14] <mattym> mullet, Its worth a try
#1591 [15:15] <mattym> mullet, If all else fails a forum post would get you much more info on the topic
#1592 [15:15] <mullet> I appreciate the advice.
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#1598 [15:19] <goblinganster> hello im back
#1599 [15:20] <imfallingup> Hi there, i was wondering if it's possible to run Sonic Ether's shaders on a Macbook Pro with intel iris graphics
#1600 [15:20] <goblinganster> can i have the link for amd thing
#1601 [15:20] <CubeTheThird> imfallingup, you're not likely to get shaders running with intel graphics
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#1603 [15:21] <goblinganster> cube can you give me the link so i can dowload AMD
#1604 [15:21] <CubeTheThird> goblinganster, http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
#1605 [15:21] <imfallingup> so discrete cards are the best way to go? Would intel graphics run them poorly or not at all?
#1606 [15:21] <goblinganster> ty
#1607 [15:21] <CubeTheThird> imfallingup, it would run it very poorly, if at all
#1608 [15:22] <aashir> can not download pocket edition server can not retrieves
#1609 [15:22] <goblinganster> `now its showing it
#1610 [15:22] <mattym> imfallingup, Most of the time that ive seen people try those on Intel graphics they just crash
#1611 [15:22] <goblinganster> i just needed to update my windows xD
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#1613 [15:22] <mattym> imfallingup, The resources for those shaders specifically say, they are not intended for Intel graphics
#1614 [15:22] <imfallingup> ahh i see
#1615 [15:23] <imfallingup> thankss guys (:
#1616 [15:13] <RobinTheExpert> hello, i forgot me password and i have send a change link to me new e-mail but i need the 3 questions to answer but i forgot what the answers
#1617 [15:13] <CubeTheThird> ??> RobinTheExpert account/send-email
#1618 [15:13] <Absol> RobinTheExpert: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1619 [15:13] <Absol> RobinTheExpert: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1620 [15:13] <goblinganster> cube when i download it can i play than
#1621 [15:14] <aashir> I was trying to download on my samsung tab 2 minecraft pocket editon, server errors showingup
#1622 [15:14] <CubeTheThird> goblinganster, you have to install it first
#1623 [15:14] <RobinTheExpert> tthanks i gonna try
#1624 [15:15] <goblinganster> im downloading it now
#1625 [15:15] * SP0CK3D [SP0CK3D@notlogged] has joined #minecrafthelp
#1626 [15:15] <mattym> aashir, Are you downloading it from the Google Play Store?
#1627 [15:15] * SP0CK3D [SP0CK3D@notlogged] has quit. (Client Quit)
#1628 [15:15] <goblinganster> cubethethird do you guys help people with technic launcher?
#1629 [15:15] <aashir> yes
#1630 [15:15] <CubeTheThird> goblinganster, we do not
#1631 [15:16] <goblinganster> okey np just wonderingh
#1632 [15:16] <mattym> aashir, Try restarting your tablet, if that does not help. Try again later, there Play Store service may be getting updated or having maintenance done
#1633 [15:19] <aashir> I did yesterday but still have s as me problem
#1634 [15:21] <Trinity> I have a question, what time did I join this chat?
#1635 [15:24] <CubeTheThird> 45 minutes ago
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#1639 [15:28] <goblinganster> lol
#1640 [15:28] <Rampage> Hi guys
#1641 [15:28] <goblinganster> hi
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#1643 [15:28] <Rampage> Is there Somebody here who could help me with my account :D ?
#1644 [15:28] <CubeTheThird> Rampage, what's the problem?
#1645 [15:28] <Rampage> Like a Staff Member
#1646 [15:28] <goblinganster> cube is
#1647 [15:29] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#1648 [15:29] <Rampage> I lost both my Minecraft Password and the linked E-Mail Address but I could provide the key used to activate the game on that Account
#1649 [15:30] * hello [hello@notlogged] has joined #minecrafthelp
#1650 [15:31] <CubeTheThird> Rampage, contact Mojang with that
#1651 [15:31] <CubeTheThird> ??> Rampage mojang/email
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#1653 [15:31] <Absol> Rampage: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1654 [15:31] <Absol> Rampage: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1655 [15:31] <Rampage> Where do I find this Email?
#1656 [15:31] <Rampage> I already looked for it but I couldnt find anything
#1657 [15:32] <mattym> Rampage, First link from Absol
#1658 [15:32] <Rampage> okay thanks!
#1659 [15:33] <Rampage> can i put in the game key in the Transaction ID Textbox?
#1660 [15:33] <Rampage> Or does it have a different purpose
#1661 [15:33] <CubeTheThird> Rampage, what do you mean by 'game key' exactly? (do NOT give it here)
#1662 [15:34] <Rampage> The Minecraft Game Key used to activate the Game back in the Alpha ^^
#1663 [15:34] <Rampage> Or early beta
#1664 [15:34] * goblinganster [goblinganster@notlogged] has quit. (Ping timeout: 195 seconds)
#1665 [15:34] <CubeTheThird> Rampage, do you mean like a gift code?
#1666 [15:34] <Rampage> Yes
#1667 [15:34] <CubeTheThird> Rampage, ya then send that
#1668 [15:34] <Rampage> Thanks mate! :)
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#1671 [15:35] <mullet> Hey mattym came back to let you know MCedit1 worked like charm. I appreciate the heads up.
#1672 [15:36] <hello> every time i try to play minecraft crashes, and tells me to update my graphics card, but when I try to it says it is up to date. PLEASE HELp
#1673 [15:36] <CubeTheThird> hello, do you have a dxdiag report?
#1674 [15:37] <Magicfandu42> PLEASE HELp
#1675 [15:37] <CubeTheThird> ??> Magicfandu42 ask
#1676 [15:37] <Absol> Magicfandu42: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1677 [15:37] <Absol> Magicfandu42: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#1679 [15:39] <hello> http://paste.ubuntu.com/15209999/
#1680 [15:39] <CubeTheThird> hello, one moment
#1681 [15:40] <CubeTheThird> hello, download and install https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-
#1682 [15:40] <Rampage> have a great evening guys, thanks for the help
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#1695 [15:52] <Nickle57> I forgot my minecraft email to migrate
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#1697 [15:53] <CubeTheThird> Nickle57, you can test your emails here: http://www.minecraft.net/retrievename
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#1701 [15:55] <mog_> first time trying to run minecraft on this computer and it's saying there is an issue with "pixel format not accelerated", here is a link to my dxdia http://paste.ubuntu.com/15210100/
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#1703 [15:55] <CubeTheThird> mog_, one moment
#1704 [15:55] <CubeTheThird> mog_, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1705 [15:56] <mog_> ok, thank you for the assistance
#1706 [15:57] <mog_> any suggestions on an affordable new card that will work for this?
#1707 [15:57] <CubeTheThird> mog_, any AMD or Nvidia card that is less than 5 years old
#1708 [15:57] <mog_> thanks
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#1712 [15:59] <Kos> hello
#1713 [15:59] * estevao [estevao@notlogged] has quit. (Ping timeout: 195 seconds)
#1714 [16:00] <Kos> I got a problem with my minecraft account Im treing to login in but I cant from my computer
#1715 [16:00] <CubeTheThird> Kos, what happens when you try?
#1716 [16:00] * imfallingup [imfallingup@notlogged] has quit. (Ping timeout: 195 seconds)
#1717 [16:00] <Kos> When my friend try from his computer he can why?
#1718 [16:00] <JPGames02021> meu minecraft não roda aparece que meu DxDiag esta desatualizado
#1719 [16:01] * MilchReis0099 [MilchReis0099@notlogged] has joined #minecrafthelp
#1720 [16:01] <Kos> From my computer says that I have to buy the game
#1721 [16:01] <JPGames02021> oque eu façao?
#1722 [16:01] <CubeTheThird> Kos, what is your minecraft username?
#1723 [16:01] <Kos> from my friends compute everything is fine
#1724 [16:01] <JPGames02021> faço*
#1725 [16:02] <CubeTheThird> JPGames02021, we only speak English here
#1726 [16:02] <Kos> my user name is : 667783BOT234123
#1727 [16:02] <MilchReis0099> http://paste.ubuntu.com/15210146/
#1728 [16:03] <MilchReis0099> i need help##
#1729 [16:03] <MilchReis0099> how can i Play minecraft ?
#1730 [16:03] <CubeTheThird> MilchReis0099, one moment
#1731 [16:03] <MilchReis0099> i cannot play
#1732 [16:03] <CubeTheThird> Kos, login to account.mojang.com/me
#1733 [16:04] <Kos> just did
#1734 [16:04] <CubeTheThird> MilchReis0099, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#1735 [16:04] <CubeTheThird> Kos, do you see your username on that page?
#1736 [16:05] <jdog> hello
#1737 [16:05] <Kos> yes i do
#1738 [16:05] <CubeTheThird> Kos, but when you login to the launcher, using the same email, it says demo?
#1739 [16:06] <Kos> Yes
#1740 [16:06] * JPGames02021 [JPGames02021@notlogged] has quit. (Quit: Web client closed)
#1741 [16:06] <Kos> But only from my computer
#1742 [16:06] <MilchReis0099> and d it
#1743 [16:06] <CubeTheThird> ??> Kos launcher/relog
#1744 [16:06] <Absol> Kos: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1745 [16:07] <MilchReis0099> and after i downloadet ?
#1746 [16:07] * JPGames02021 [JPGames02021@notlogged] has joined #minecrafthelp
#1747 [16:07] <CubeTheThird> MilchReis0099, install it
#1748 [16:07] * Komodo150 [Komodo150@notlogged] has joined #minecrafthelp
#1749 [16:07] <MilchReis0099> just install =
#1750 [16:07] <MilchReis0099> ?*
#1751 [16:07] <CubeTheThird> MilchReis0099, yes, and after that try the game again
#1752 [16:08] * gabriel [gabriel@notlogged] has joined #minecrafthelp
#1753 [16:08] <Kos> Where can i foun that?
#1754 [16:09] <CubeTheThird> Kos, what? do what Absol said
#1755 [16:09] <Kos> U told me Kos launcher/relog
#1756 [16:09] <Kos> What do u mean?
#1757 [16:09] <CubeTheThird> Kos, that's a shortcut for Absol. read what it said
#1758 [16:09] <Komodo150> Hey folks. So i am new to minecraft on the PC I have it on the Xbox. What I need help with is installing Forge with Opfine and having them work at the same time. When I installed Forge it said it made a profile but when I use the launcher there is only my profile and no others to pick from (the profile tab on the bottom left not the bottom right wherer the log in info is at) what am I doing wrong here?
#1759 [16:10] <JPGames02021> não consigo entrar no meu minecraft aparece que meu DxDaig esta desatualizado ja fiz tudo que o site mandou e ainda não esta dando certo oque eu faço????
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#1762 [16:10] <CubeTheThird> ??> Komodo150 mods
#1763 [16:10] <Absol> Komodo150: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1764 [16:10] <Gurkenglas> Can you recommend a plugin to let players vote to restart the server?
#1765 [16:10] <Absol> Komodo150: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1766 [16:10] <CubeTheThird> JPGames02021, we only speak English here
#1767 [16:11] <CubeTheThird> Gurkenglas, we don't support mods or plugins here
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#1769 [16:11] <Gurkenglas> No plugins either? Damn. Where do I go for that kind of question?
#1770 [16:11] <Bud> any staffs?
#1771 [16:11] <Komodo150> Thanks guys :) ill keep looking then
#1772 [16:11] <CubeTheThird> Bud, do you need something?
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#1775 [16:12] <Bud> can i pm you?
#1776 [16:12] <CubeTheThird> Bud, no. What do you need
#1777 [16:12] <Bud> if i bought an account from someone and it was claimed back is there a chance of getting the account back?
#1778 [16:13] <CubeTheThird> Bud, it's a violation of the EULA to buy an account from someone else
#1779 [16:13] <Bud> oh alright
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#1782 [16:14] <jdog> my lag in name dont work for me
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#1784 [16:14] <CubeTheThird> Bud, you'd be best buying a legitimate account from minecraft.net/store
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#1790 [16:18] <brizk> I cannot login to mojang (using my email) and also minecraft.net - both my username and email doesn't work - tried resetting my password via mojang, lets me reset, but still can't login?
#1791 [16:19] * darthminecraft [darthminecraft@notlogged] has joined #minecrafthelp
#1792 [16:19] <CubeTheThird> ??> brizk login/throttle
#1793 [16:19] <Absol> brizk: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1794 [16:19] * samuelp [samuelp@notlogged] has joined #minecrafthelp
#1795 [16:19] <Absol> brizk: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1800 [16:20] <brizk> Thanks! will try again later
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#1807 [16:12] <johnospina> ------------------ System Information ------------------ Time of this report: 2/26/2016, 17:14:28 Machine name: PEPUECA Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.160126-1819) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: OptiPlex 745
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#1809 [16:13] <johnospina> my minecraft system crashed can u help me
#1810 [16:13] <CubeTheThird> johnospina, paste it onto http://paste.ubuntu.com and give the URL here.
#1811 [16:13] <johnospina> i did it
#1812 [16:14] <johnospina> http://paste.ubuntu.com/15210297/
#1813 [16:14] <CubeTheThird> johnospina, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#1815 [16:16] <yyuupp> Я потерял доступ к моему аккаунту, с имейлом podxil@yandex.ru на него не приходят письма с восстановлением пароля уже минут 15. Имейл 1 и единственный на аккаунте. с него я и покупал маинкрафт http://i.imgur.com/WlHPidX.png
#1816 [16:17] * sota [sota@notlogged] has joined #minecrafthelp
#1817 [16:18] <sota> hello anyone there
#1818 [16:18] <CubeTheThird> sota, about 160 people
#1819 [16:18] <sota> well anyways, how do i fix my minecraft
#1820 [16:18] <CubeTheThird> sota, what's the problem with it?
#1821 [16:19] <sota> it always say "408 request time-out your browser didnt send a complete request in tiem
#1822 [16:19] <sota> time
#1823 [16:19] <CubeTheThird> sota, what anti-virus and firewall software do you have?
#1824 [16:20] <sota> Avg protection as my anti-virus IDK my firewall
#1825 [16:21] <sota> im using Hp windows 8
#1826 [16:21] <CubeTheThird> sota, avg free?
#1827 [16:21] * deigo [deigo@notlogged] has joined #minecrafthelp
#1828 [16:21] <sota> No i don't think so
#1829 [16:22] <sota> It might have came with the laptop or my mom paid for it
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#1831 [16:23] <Trinity> Cube how long has it been since been on here?
#1832 [16:23] <Trinity> since I've been on here*
#1833 [16:23] <Trinity> (join the chat)
#1834 [16:23] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#1835 [16:24] <sota> Hello?
#1836 [16:24] <CubeTheThird> sota, you may need to allow minecraft and/or java through AVG firewall then
#1837 [16:24] <CubeTheThird> or...
#1838 [16:24] <CubeTheThird> ??> sota av/avg
#1839 [16:24] <Absol> sota: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#1840 [16:25] <Absol> sota: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
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#1842 [16:26] <CubeTheThird> Trinity, an hour and 45 minutes. Just set yourself a timer. I'm not going to keep telling you how long it's been
#1843 [16:26] <sota> Avg_free_stb and some other stuff
#1844 [16:26] <sota> and my firewall is windows firewall
#1845 [16:27] <CubeTheThird> sota, do what Absol said
#1846 [16:27] <sota> ok
#1847 [16:28] <Trinity> im sorry Im extremly forgetful.. Sorry..
#1848 [16:29] <sota> Thanks Cube and Absol i'll try no :)
#1849 [16:29] <Enc> So if anyone knows anything about this, I was just on my account, and then logged off a server and tried to join another and it said "invalid session restart" and then tried to restart and play again, and my acc doesn't work... so I checked me email and no new emails, so I tried to change my password, and the email went through and I changed it but when trying to log in again it said my credentials were incorrect again, and I repeate
#1850 [16:29] <sota> now*
#1851 [16:29] <Enc> anyone can help with that or?
#1852 [16:30] <CubeTheThird> Enc, what is your minecraft username?
#1853 [16:30] <Enc> Encryption_
#1854 [16:31] <CubeTheThird> Enc, please test your email here: http://www.minecraft.net/retrievename
#1855 [16:32] <Enc> It shows my account
#1856 [16:33] <CubeTheThird> ??> Enc login/throttle
#1857 [16:33] <Absol> Enc: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1858 [16:33] <Absol> Enc: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1859 [16:33] * krysthofer [krysthofer@notlogged] has joined #minecrafthelp
#1860 [16:34] <Enc> oh :/
#1861 [16:34] <Enc> Would it be possible for me to use a vpn and log in?
#1862 [16:35] * DutchCraft007 [DutchCraft007@notlogged] has joined #minecrafthelp
#1863 [16:35] <DutchCraft007> hey could someone help me ?
#1864 [16:35] <sota> With what?
#1865 [16:35] * DutchCraft007 [DutchCraft007@notlogged] has quit. (Client Quit)
#1866 [16:36] <sota> Nvm
#1867 [16:36] <sota> Nvm
#1868 [16:37] * krysthofer [krysthofer@notlogged] has left #minecrafthelp
#1869 [16:37] <sota> Umm Absol
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#1871 [16:37] <CubeTheThird> Enc, you could try that
#1872 [16:37] <sota> It's not working
#1873 [16:37] <Enc> I just did, it worked
#1874 [16:37] <CubeTheThird> sota, Absol is a robot
#1875 [16:38] <sota> oh
#1876 [16:38] * byan [byan@notlogged] has joined #minecrafthelp
#1877 [16:38] <DutchCraft007> hey i have a question , cound someone help me with the following issue ? http://paste.ubuntu.com/15208469/
#1878 [16:38] <CubeTheThird> sota, if that didn't work, we'll have to try other things
#1879 [16:38] <CubeTheThird> ??> sota av/adwcleaner
#1880 [16:38] <sota> ok
#1881 [16:38] <Absol> sota: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1882 [16:38] <Absol> sota: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1883 [16:38] <CubeTheThird> DutchCraft007, one moment
#1884 [16:38] <Enc> Thanks cube
#1885 [16:38] <sota> Ok
#1886 [16:39] <CubeTheThird> DutchCraft007, sorry but unfortunately your graphics card is not supported on newer editions of Windows. You will either need to downgrade to Windows 8 (or lower) or use a different computer.
#1887 [16:39] <DutchCraft007> i already upgraded to windows 8.1
#1888 [16:39] <sota> I was just saying that i need to download a better version of Avg that's what it tol dme
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#1891 [16:40] <byan> minecrafthelp
#1892 [16:40] <Grover7> What does .help do
#1893 [16:40] <CubeTheThird> DutchCraft007, it is not supported beyond windows 8
#1894 [16:41] <byan> pepepepepepeppepepeppepeepeppepep
#1895 [16:41] <CubeTheThird> Grover7, umm.. what?
#1896 [16:41] <Grover7> someone asked me to do the command and said to do it
#1897 [16:41] <DutchCraft007> then how can i go back to windows 8 again without re instal it ?
#1898 [16:41] <CubeTheThird> Grover7, in this chatroom, or in game?
#1899 [16:42] <Grover7> instead of /help he asked specificy for .help
#1900 [16:42] <CubeTheThird> DutchCraft007, I don't believe you can
#1901 [16:42] <Grover7> ingame
#1902 [16:42] <CubeTheThird> Grover7, unless there are mods or server plugins involved, that doesn't do anything
#1903 [16:42] <DutchCraft007> then i just gonna re install windows again and dont upload
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#1905 [16:43] <Grover7> have you heard of it before
#1906 [16:43] <CubeTheThird> Grover7, nope
#1907 [16:43] <Grover7> Thx, CubeTheThird
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#1910 [16:45] <sota> This is my Avg: Avg_Free_Stb_all_6125p1_177.exe
#1911 [16:46] <sota> So...
#1912 [16:46] <CubeTheThird> ..?
#1913 [16:47] <sota> That's my currnt Avg
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#1915 [16:47] <CubeTheThird> ok?
#1916 [16:47] * GreenOpp1 [GreenOpp1@notlogged] has joined #minecrafthelp
#1917 [16:47] <sota> And it told me to donload the better version
#1918 [16:47] <sota> so Absol should i?
#1919 [16:47] <CubeTheThird> sota, .. again Absol is a a robot. It won't answer you
#1920 [16:47] * frustratedmom [frustratedmom@notlogged] has joined #minecrafthelp
#1921 [16:47] <CubeTheThird> sota, is it asking you to update, or get the premium one?
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#1923 [16:49] <frustratedmom> Program won't run. My son keeps getting "Game ended with bad state" We have the Mac version of Minecraft.
#1924 [16:49] <CubeTheThird> ??> frustratedmom launcher/game-output
#1925 [16:49] <Absol> frustratedmom: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1926 [16:49] <Absol> frustratedmom: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1927 [16:49] <sota> Ok i forgot he was a robot and it's telling me that i already have a better version (Which i don't) and run that one instead of the one i have.
#1928 [16:50] <CubeTheThird> sota, how about you uninstall AVG, and install the latest one from the website
#1929 [16:50] <CubeTheThird> sota, how about you uninstall AVG, and install the latest one from the website
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#1932 [16:51] <sota> Ok can you give me lin- Wait if i do that my mom is going to have to pay for it again i dont want her to be mad at me
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#1935 [16:51] <CubeTheThird> sota, oh I thought you had the free version
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#1938 [16:51] <sota> That's what i don't know
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#1940 [16:52] <sota> It say: Avg_free_stb_6125p1_177.exe
#1941 [16:53] <sota> So i don't know if its free or not.
#1942 [16:53] <aes> Hi All, is there any why to recover an account when you no longer have access to the email it was created with (it was my college email)
#1943 [16:53] <sota> make new email
#1944 [16:53] <CubeTheThird> aes, do you have the transaction ID/gift code from the purchase? (don't give it here)
#1945 [16:54] <sota> Then send you mojang(or whatever minecraft account)
#1946 [16:54] <sota> your*
#1947 [16:54] * DutchCraft007 [DutchCraft007@notlogged] has quit. (Quit: Web client closed)
#1948 [16:54] <sota> to your new email
#1949 [16:54] <frustratedmom> http://paste.ubuntu.com/15210529/
#1950 [16:55] <aes> If I had a transaction ID it would be in the email I no longer have access to :(
#1951 [16:55] <CubeTheThird> frustratedmom, one moment
#1952 [16:55] <CubeTheThird> aes, what method of payment did you use?
#1953 [16:55] <Jojo> I own pocket version for iOS. I now want to purchase the PC version. What is the process?
#1954 [16:55] <CubeTheThird> Jojo, you purchase it from minecraft.net/store
#1955 [16:55] <aes> purchased it online with a credit card back when minecraft was in alpha
#1956 [16:56] <Jojo> Is thera need existing account info to connect devices?
#1957 [16:56] * Jagaur_Master [Jagaur_Master@notlogged] has joined #minecrafthelp
#1958 [16:56] <CubeTheThird> ??> aes account/trans-id/dibs
#1959 [16:56] <Absol> aes: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#1960 [16:56] <Absol> aes: Contact Mojang directly stating that you paid via the DIBS system; they will provider further instructions.
#1961 [16:56] <CubeTheThird> Jojo, no. Those editions do not connect
#1962 [16:56] <CubeTheThird> ??> aes mojang/email
#1963 [16:56] <Absol> aes: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1964 [16:56] <Absol> aes: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1965 [16:56] <aes> ok, THANKS!!
#1966 [16:57] <Jagaur_Master> I have outdated Graphic drivers and about a month ago i was here and i downloaded 2 thing and it worked
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#1968 [16:57] <Jojo> You were very helpful. Thanks
#1969 [16:57] <CubeTheThird> Jagaur_Master, do you have a dxdiag report?
#1970 [16:57] <Jagaur_Master> not yet
#1971 [16:57] <Jagaur_Master> give me a sec
#1972 [16:57] <Jagaur_Master> give me a sec
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#1975 [17:00] <Jagaur_Master> the url is http://paste.ubuntu.com/15210560/
#1976 [17:01] <Jagaur_Master> thats where the dxdiag report is
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#1980 [17:02] <CubeTheThird> Jagaur_Master, one moment
#1981 [17:02] <Jagaur_Master> kk
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#1985 [17:04] <CubeTheThird> Jagaur_Master, download and install https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
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#1989 [17:05] <CubeTheThird> frustratedmom, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1990 [17:06] <Jagaur_Master> exe correct
#1991 [17:06] <frustratedmom> ok
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#1993 [17:06] <CubeTheThird> Jagaur_Master, yes
#1994 [17:06] <CubeTheThird> frustratedmom, there, delete the usercache.json file
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#2001 [17:08] <frustratedmom> found it
#2002 [17:08] <CubeTheThird> frustratedmom, after you delete it, try playing again
#2003 [17:09] * CrystalMare is now known as Crystal|AFK
#2004 [17:09] <frustratedmom> I have a very happy 8 year old Thank you!!!!
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#2006 [17:09] <CubeTheThird> awesome!
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#2013 [17:15] <AwesomeSauce_16> i can't login to my minecraft account. i changed my email address, and password, but i still cannot login. it says "Oops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username" can someone help?
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#2015 [17:17] * SARAH is now known as Guest64814
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#2017 [17:18] <AwesomeSauce_16> i can't login to my minecraft account. i changed my email address, and password, but i still cannot login. it says "Oops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username" can someone help?
#2018 [17:18] <Guest64814> I CAN NOT LOG BACK INTO MY MINECRAFT
#2019 [17:18] <AwesomeSauce_16> ikr
#2020 [17:18] * user [user@notlogged] has quit. (Client Quit)
#2021 [17:18] <Trinity> Same here! :O
#2022 [17:18] <AwesomeSauce_16> i havent played for like a week
#2023 [17:18] <AwesomeSauce_16> but its gone
#2024 [17:18] <AwesomeSauce_16> ive tried anything
#2025 [17:19] <Trinity> Is the Mojang online server down?!?
#2026 [17:19] <AwesomeSauce_16> and everything
#2027 [17:19] <Guest64814> ME TOO
#2028 [17:20] <AwesomeSauce_16> can someone help
#2029 [17:20] <AwesomeSauce_16> plz
#2030 [17:20] <Trinity> MY MC ACCOUNT IS WORKING AGAIN! Oh my god thank you so much Cube! I was sooo worried! I'm going to leave a five star reveiw on the volunteers! :D
#2031 [17:20] <AwesomeSauce_16> what did u do
#2032 [17:21] <Guest64814> i have tried to reset password and its says it is not my username
#2033 [17:21] <Trinity> Cube told me to wait 3 hours, (without logging in) then log in after 3 hours.
#2034 [17:21] <AwesomeSauce_16> ok
#2035 [17:21] <AwesomeSauce_16> i gues
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#2037 [17:21] <AwesomeSauce_16> *guess
#2038 [17:14] <Guest64814> my brother can log in to his minecraft fine
#2039 [17:14] <AwesomeSauce_16> yea i asked my friend he said he can
#2040 [17:15] <Guest64814> i defo think im using the right password is that the same problem you are having
#2041 [17:16] <AwesomeSauce_16> yea
#2042 [17:16] <AwesomeSauce_16> im sure
#2043 [17:16] <AwesomeSauce_16> i even reset my pasword
#2044 [17:17] <Guest64814> wenim trying to reset my password it asks for the user name and it says mine is wrong
#2045 [17:19] <AwesomeSauce_16> i have no problem with that tho
#2046 [17:21] <Jagaur_Master> the intel thing didnt work and the last time i had graphic driver problems everything i was reccomended didnt work
#2047 [17:21] * sota [sota@notlogged] has joined #minecrafthelp
#2048 [17:21] <sota> Im back
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#2050 [17:22] * coot12 [coot12@notlogged] has quit. (Ping timeout: 195 seconds)
#2051 [17:22] <sota> so i deleted the avg
#2052 [17:22] <sota> adn i allowed my minecraft in my firewall
#2053 [17:22] <sota> and*
#2054 [17:22] <mattym> Jagaur_Master, Did you restart the computer after the install finished?
#2055 [17:22] <sota> so what do i do now?
#2056 [17:23] <sota> Cube?
#2057 [17:23] * GreeDee [GreeDee@notlogged] has quit. (Read error: Connection reset by peer)
#2058 [17:23] <Jagaur_Master> no
#2059 [17:23] <Guest64814> so then i put forgot username and a message appears saying if there any username registered to my email they will send them over right away.i checked my email and nothink there
#2060 [17:24] <sota> Cube Please answer i really need help
#2061 [17:24] <sota> and wait dude
#2062 [17:24] <sota> guest
#2063 [17:24] <sota> it takes time
#2064 [17:24] * AwesomeSauce_16 [AwesomeSauce_16@notlogged] has quit. (Ping timeout: 195 seconds)
#2065 [17:24] <sota> oh useranme
#2066 [17:25] <sota> re do it again
#2067 [17:25] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#2068 [17:25] <sota> make another email if it doesn't work
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#2070 [17:26] * AwesomeSauce_16 [AwesomeSauce_16@notlogged] has joined #minecrafthelp
#2071 [17:26] <josh_> can't log in. reset pwd several times and still doesn't work
#2072 [17:27] <Guest64814> my email is fine as im reciving other things and it defo the right email
#2073 [17:27] <AwesomeSauce_16> Yea same
#2074 [17:28] <josh_> works now
#2075 [17:28] <mattym> To all 3 or more peple currently having trouble logging in, who get the message "Opps unknow/incorrect username or password" AND have already tried to reset your password with no change in results
#2076 [17:28] * Jagaur_Master_ [Jagaur_Master_@notlogged] has joined #minecrafthelp
#2077 [17:28] <mattym> ?? login/throttle
#2078 [17:28] <Absol> login/throttle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2079 [17:28] <Absol> login/throttle: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2080 [17:28] <mattym> Read that ^
#2081 [17:29] <Guest64814> i am able to change my mojang password fine
#2082 [17:29] * Jagaur_Master [Jagaur_Master@notlogged] has quit. (Ping timeout: 195 seconds)
#2083 [17:29] <josh_> wasn't locked. seems their server was having issues for a time
#2084 [17:29] <Jagaur_Master_> ok it worked nvm and ty
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#2086 [17:29] * josh_ [josh_@notlogged] has quit. (Client Quit)
#2087 [17:30] <mattym> Guest64814, Even if the password change says succeseful, but you still get the same error logging in, once again read what Absol said
#2088 [17:31] <AwesomeSauce_16> Kk got it thank u
#2089 [17:32] <AwesomeSauce_16> Hope it works
#2090 [17:32] <Guest64814> i understand wait 3 hours but even when im trying to change password it is saying my user name is not right why would that be
#2091 [17:33] <mattym> Guest64814, What is/should your ingame username be
#2092 [17:33] <AwesomeSauce_16> If doesnt work is there a plan b
#2093 [17:34] <mattym> AwesomeSauce_16, After you have waited and tried the reset once more, if you continue to have the same or similar issue, come back here for more info
#2094 [17:34] <AwesomeSauce_16> Kk thank u
#2095 [17:34] <Guest64814> when i try to rest password it asks you for your username wen i am entering my username it says it wrong
#2096 [17:35] <mattym> Guest64814, What is/should your ingame username be
#2097 [17:35] <Guest64814> what u mean
#2098 [17:35] * kakell [kakell@notlogged] has joined #minecrafthelp
#2099 [17:35] <mattym> Guest64814, What is your username in Minecraft?
#2100 [17:37] <Guest64814> HerozZ_2
#2101 [17:39] <mattym> Guest64814, And the original username?
#2102 [17:39] * AwesomeSauce_16 [AwesomeSauce_16@notlogged] has quit. (Ping timeout: 195 seconds)
#2103 [17:39] <webrosc> Guest64814, did you change your username couple months ago?
#2104 [17:40] * kirby|gone is now known as mrkirby153
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#2106 [17:42] * ryan is now known as Guest29214
#2107 [17:42] <Guest64814> Xx_Suarez
#2108 [17:43] <mattym> Guest64814, Thats not correct
#2109 [17:43] <Guest64814> xX_Suarez_Xx
#2110 [17:43] <webrosc> Guest64814, was that the first?
#2111 [17:44] * Guest29214 [Guest29214@notlogged] has quit. (Client Quit)
#2112 [17:44] <Guest64814> no
#2113 [17:44] <sota> Cube
#2114 [17:45] <webrosc> sota, did you uninstall AVG and reboot computer?
#2115 [17:46] <webrosc> Guest64814, did you happen to choose your name the first time around?
#2116 [17:46] * sota [sota@notlogged] has quit. (Quit: Web client closed)
#2117 [17:47] <Guest64814> what u mean
#2118 [17:47] <mattym> Guest64814, Bottom line, if you have tried to reset the info, and get no replies or email
#2119 [17:47] <mattym> ??> Guest64814 mojang/email
#2120 [17:47] <Absol> Guest64814: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2121 [17:47] <Absol> Guest64814: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2122 [17:47] <mattym> Guest64814, Fill out the form Absol linked
#2123 [17:48] <webrosc> Guest64814, we can see list of ALL the usernames used, we were just checking the history, people have been known to use accounts they didn't pay for, and try to complain when the original user reclaims the account
#2124 [17:48] <Guest64814> ok i have already set one of them
#2125 [17:49] <webrosc> in that case, wait for them to reply
#2126 [17:49] <Guest64814> ok thank you very muchxx
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#2131 [17:58] * Nick is now known as Guest86954
#2132 [18:00] <Guest86954> My friend cannot install Minecraft: Windows 10 Edition Beta. It keeps saying try again and wont install.
#2133 [18:00] * Rustic_Potato [Rustic_Potato@notlogged] has joined #minecrafthelp
#2134 [18:01] <Rustic_Potato> Hello I need help with my minecraft shaders.
#2135 [18:01] <mattym> ??> Rustic_Potato mods
#2136 [18:01] <Absol> Rustic_Potato: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2137 [18:01] <Absol> Rustic_Potato: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2138 [18:01] <mattym> Guest86954, Then your friend will need to join the chat from his computer, we do not do support via proxy
#2139 [18:01] <Rustic_Potato> I've downloaded Forge and in forge downloaded optifine
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#2141 [18:02] * Sir_Dogy [Sir_Dogy@notlogged] has joined #minecrafthelp
#2142 [18:02] <Sir_Dogy> http://paste.ubuntu.com/15210900/
#2143 [18:02] <Sir_Dogy> helppp
#2144 [18:02] <Sir_Dogy> plss
#2145 [18:02] * Guest86954 [Guest86954@notlogged] has quit. (Client Quit)
#2146 [18:03] <Sir_Dogy> someone?
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#2149 [18:03] <mattym> Sir_Dogy, One moment
#2150 [18:03] <Rustic_Potato> I made sure that the mods are compatible and all have the same update (1.8) but when I load minecraft and click on the shaders minecraft remains in the default state no shaders lighting or anything just plain old minecraft
#2151 [18:04] <webrosc> Rustic_Potato, read what absol said
#2152 [18:04] <Sir_Dogy> ok
#2153 [18:04] <webrosc> Rustic_Potato, we don't do modded support here
#2154 [18:04] <mattym> Sir_Dogy, Download and Install the file from this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#2155 [18:04] <Rustic_Potato> Oh, where do I go for that then? @webrosc
#2156 [18:04] <Sir_Dogy> oki i will see if works
#2157 [18:05] <webrosc> Rustic_Potato, http://www.minecraftforum.net/forums/support/modded-client-support
#2158 [18:05] <webrosc> is one option
#2159 [18:05] <Rustic_Potato> Okey, thanks for the help I will try it out. :D
#2160 [18:05] * sas_ [sas_@notlogged] has quit. (Client Quit)
#2161 [18:07] <Sir_Dogy> i need to restart the computer mattym
#2162 [18:07] <Sir_Dogy> ?
#2163 [18:08] <mattym> Sir_Dogy, Yes
#2164 [18:08] * misha600 [misha600@notlogged] has joined #minecrafthelp
#2165 [18:08] * thegr8gretzky [thegr8gretzky@notlogged] has joined #minecrafthelp
#2166 [18:09] <thegr8gretzky> I need the email for my account
#2167 [18:09] <mattym> thegr8gretzky, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#2168 [18:09] <misha600> Whenever I try to log in to Minecraft I get a message saying my credentials are invalid, I've changed my password a few times and the last time I changed it I could log into Mojang with it but not Minecraft. This has been going on all day.
#2169 [18:10] <webrosc> ??> misha600 login/throttle
#2170 [18:10] <Absol> misha600: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2171 [18:10] <Absol> misha600: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2172 [18:10] * miguel [miguel@notlogged] has joined #minecrafthelp
#2173 [18:10] <misha600> I'm using the correct password though and it still won't let me log in.
#2174 [18:10] <webrosc> misha600, whats your ingame name?
#2175 [18:11] <misha600> I've reset it about 3 times today the most recent being about 5 minutes ago. It's misha600
#2176 [18:11] <mattym> misha600, Can you currently still log in on the website, or does it give you an error?
#2177 [18:11] <webrosc> misha600, wait 3 hours like absol said, the reset password and login
#2178 [18:12] <misha600> same error even though I can log into mojang with the same information.
#2179 [18:13] <misha600> I waited about 4 or 5 hours and tried to log in and got the same error
#2180 [18:13] <mattym> misha600, Make sure you wait 3 hours, without trying to log in at all or change any account info
#2181 [18:14] * Jolie [Jolie@notlogged] has joined #minecrafthelp
#2182 [18:14] <misha600> ok, I'll give that a try.
#2183 [18:14] <mattym> misha600, After that try again, if you still get the same message, come back to the chat and tell us, we will give you further instructions
#2184 [18:14] <misha600> ok thank you
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#2189 [18:17] * Rustic_Potato [Rustic_Potato@notlogged] has quit. (Quit: Web client closed)
#2190 [18:17] <samson> My friends and my minecraft password has been changed by Unknown
#2191 [18:17] * IReset_Or [IReset_Or@notlogged] has joined #minecrafthelp
#2192 [18:18] <webrosc> samson, have you tried resetting it?
#2193 [18:18] * IReset_Or [IReset_Or@notlogged] has quit. (Client Quit)
#2194 [18:18] <webrosc> ??> samson account/hacked
#2195 [18:18] <Absol> samson: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2196 [18:18] <Absol> samson: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2197 [18:19] * juan_2016 [juan_2016@notlogged] has quit. (Ping timeout: 195 seconds)
#2198 [18:19] <webrosc> samson, ah, are you all using the same wifi?
#2199 [18:20] * DinoGirl1010 [DinoGirl1010@notlogged] has joined #minecrafthelp
#2200 [18:21] * muigui [muigui@notlogged] has joined #minecrafthelp
#2201 [18:21] <thegr8gretzky> I dont know the email only the username and pasword
#2202 [18:21] <samson> Yes my account has been hacked
#2203 [18:21] * muigui [muigui@notlogged] has quit. (Client Quit)
#2204 [18:21] <webrosc> samson, how do you know? and are you and friends all using the same internet connection?
#2205 [18:21] <mattym> thegr8gretzky, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#2206 [18:21] <mattym> thegr8gretzky, Put in any email you have used
#2207 [18:21] <mattym> thegr8gretzky, If one of them is the correct email, you will get a reply containing your username
#2208 [18:22] * DinoGirl1010 [DinoGirl1010@notlogged] has quit. (Client Quit)
#2209 [18:22] <mattym> thegr8gretzky, That is the email that the acount is on
#2210 [18:22] <samson> I knew my account has been hacked because I didn't change my password, but it changed suddenly.
#2211 [18:22] <webrosc> samson, please answer my other question too
#2212 [18:22] * NicoGamerPvP [NicoGamerPvP@notlogged] has joined #minecrafthelp
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#2215 [18:23] <samson> Yes I am using same Internet
#2216 [18:12] <thegr8gretzky> None of the emails work
#2217 [18:12] <thegr8gretzky> worked*
#2218 [18:13] <webrosc> samson, in that case, the chances yours and your friend all getting hacked at the same moment is unlikly, you most likly triggered a lockout
#2219 [18:13] <webrosc> ??> samson login/throttle
#2220 [18:13] <Absol> samson: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2221 [18:13] <Absol> samson: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2222 [18:13] <mattym> thegr8gretzky, Then you havent tried the correct one yet
#2223 [18:13] <mattym> thegr8gretzky, What is the ingame username?
#2224 [18:14] <samson> Ok thanks
#2225 [18:14] <webrosc> samson, this effects your internet connect, so ALL accounts you try will show as incorrect password
#2226 [18:14] <webrosc> connection*
#2227 [18:14] <samson> Ok
#2228 [18:14] * jonat [jonat@notlogged] has joined #minecrafthelp
#2229 [18:15] <Ultra_12> meu minecraft não entra só aparece crash reporter alguem me ajuda ?
#2230 [18:15] <mattym> samson, That also means, NO ONE on your network/wifi can attempt to log in for that time
#2231 [18:15] <webrosc> ??> Ultra_12 lang/pt
#2232 [18:15] <Absol> Ultra_12: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2233 [18:16] * Bacon_Guy_de_r_p_ [Bacon_Guy_de_r_p_@notlogged] has joined #minecrafthelp
#2234 [18:16] * Absol kicked Bacon_Guy_de_r_p_ from #minecrafthelp (Reason: acon_Guy_de_r_p_ :Go away (#453))
#2235 [18:16] <mattym> Still ^?
#2236 [18:16] * webrosc shrugs
#2236 [18:16] * sans [sans@notlogged] has joined #minecrafthelp
#2237 [18:17] <sans> Help!
#2238 [18:17] <sans> i cant log in to my minecraft account
#2239 [18:17] <webrosc> i need somebody
#2240 [18:17] <sans> i use the real passwor
#2241 [18:17] <sans> d
#2242 [18:17] * sans is now known as Guest42298
#2243 [18:17] <webrosc> oh, thought you were singing the Beatles song
#2244 [18:17] * techno156 [techno156@notlogged] has joined #minecrafthelp
#2245 [18:18] <Ultra_12> My minecraft does not open is giving crash reporter someone help me?
#2246 [18:19] * juan_2016 [juan_2016@notlogged] has joined #minecrafthelp
#2247 [18:19] <mattym> ??> Ultra_12 launcher/crash-log
#2248 [18:19] <Absol> Ultra_12: We need to see your crash log, which appears after a crash.
#2249 [18:19] <Absol> Ultra_12: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2250 [18:19] * samson [samson@notlogged] has quit. (Ping timeout: 195 seconds)
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#2252 [18:20] <webrosc> Guest42298, what is the error is gives?
#2253 [18:20] * muigui [muigui@notlogged] has quit. (Client Quit)
#2254 [18:21] <Ultra_12> I've tried this
#2255 [18:21] * juan_2016 [juan_2016@notlogged] has quit. (Client Quit)
#2256 [18:21] <webrosc> Ultra_12, if thats so, then you need to give us the lin
#2257 [18:22] <webrosc> link*
#2258 [18:22] <webrosc> we can't read the crash report without the link to it
#2259 [18:23] <Guest42298> i cant log in to my minecraft account
#2260 [18:23] <Guest42298> HELP
#2261 [18:23] <Guest42298> i cant log in to my minecraft account
#2262 [18:23] <webrosc> Guest42298, what is the error is gives?
#2263 [18:23] <Guest42298> no error
#2264 [18:23] <Guest42298> it just wont login
#2265 [18:24] <webrosc> then how do you know its not working?
#2266 [18:24] <Guest42298> i use my real password
#2267 [18:24] <Guest42298> ...
#2268 [18:24] <webrosc> it MUST give an error of some sort
#2269 [18:24] <Guest42298> i tried it on minecraft.net
#2270 [18:24] <Ultra_12> http://paste.ubuntu.com/15211133/
#2271 [18:24] <Guest42298> ill get my thingy
#2272 [18:25] <Ultra_12> This is the link
#2273 [18:25] <Guest42298> Web
#2274 [18:25] <Guest42298> Here's what it says
#2275 [18:25] <Guest42298> Oops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username.
#2276 [18:25] <webrosc> Guest42298, thats an error message
#2277 [18:26] <Guest42298> it's not migrated
#2278 [18:26] <Guest42298> ;-;
#2279 [18:26] <webrosc> Guest42298, what is your ingame name
#2280 [18:27] <Guest42298> dont kick
#2281 [18:27] <Guest42298> Bacon_Guy_derp
#2282 [18:27] <webrosc> Ultra_12, download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#2283 [18:27] <Guest42298> it was working yesterday
#2284 [18:28] <Guest42298> *wendsday night
#2285 [18:28] * XxskillzzxX [XxskillzzxX@notlogged] has joined #minecrafthelp
#2286 [18:28] <XxskillzzxX> hello
#2287 [18:28] <XxskillzzxX> is anyone here
#2288 [18:29] <Guest42298> hi
#2289 [18:29] <webrosc> XxskillzzxX, nope, no one here
#2290 [18:29] <XxskillzzxX> really
#2291 [18:29] <Guest42298> XD
#2292 [18:29] <Guest42298> web
#2293 [18:29] <webrosc> unless you count the 150 ish people
#2294 [18:29] <Guest42298> can you help?
#2295 [18:29] <XxskillzzxX> i need help
#2296 [18:30] <Guest42298> what with skillz
#2297 [18:30] <Ultra_12> thank you Webrosc
#2298 [18:30] <Guest42298> i'm having a bad time
#2299 [18:30] <Guest42298> i'm on my alt
#2300 [18:30] <XxskillzzxX> i sign into my minecraft account and it just say play demo but i bought minecraft
#2301 [18:31] <Guest42298> but i want to play it
#2302 [18:31] <Guest42298> ;-;
#2303 [18:31] <Guest42298> on my main
#2304 [18:31] <XxskillzzxX> i need to get back on my account
#2305 [18:31] <webrosc> ??> XxskillzzxX account/beg/demo
#2306 [18:31] <webrosc> ??> XxskillzzxX account/bug/demo
#2307 [18:31] <Absol> XxskillzzxX: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#2308 [18:32] <XxskillzzxX> because i download the launcher and then it just says play demo and i dident get a refund
#2309 [18:32] <webrosc> XxskillzzxX, follow the page absol linked
#2310 [18:32] <XxskillzzxX> i did
#2311 [18:32] <XxskillzzxX> i dident get a refund
#2312 [18:33] <XxskillzzxX> and i bough the game
#2313 [18:33] <webrosc> XxskillzzxX, if you did, then you did the last part, and contacted Mojang yes?
#2314 [18:33] * Lord_Ralex kicked Guest42298 from #minecrafthelp (Reason: uest42298 :Here is the door)
#2315 [18:33] <XxskillzzxX> yeah i sent them a email
#2316 [18:33] <webrosc> XxskillzzxX, then wait for them to reply
#2317 [18:34] <webrosc> we can't fix account issues
#2318 [18:34] <XxskillzzxX> i sent it like 2 weeks ago
#2319 [18:34] <Ultra_12> Give me someone donates a CV8 account of clash of clans ??
#2320 [18:34] <XxskillzzxX> ill check my enmail now
#2321 [18:35] <webrosc> Ultra_12, this is minecraft help
#2322 [18:35] <webrosc> not help for some rubbish mobile game
#2323 [18:35] <Ultra_12> ok sorry
#2324 [18:38] <Ultra_12> after I downloaded the program what do I do ??
#2325 [18:42] <Ultra_12> Here is appearing click Finish to remove all support installation
#2326 [18:42] <XxskillzzxX> om pist
#2327 [18:43] <XxskillzzxX> they said i need to show proof of transaction
#2328 [18:43] <XxskillzzxX> i purchased it like 4-5 years ago
#2329 [18:44] <XxskillzzxX> web
#2330 [18:45] <XxskillzzxX> do you get paid to do this
#2331 [18:45] <webrosc> Ultra_12, run it
#2332 [18:45] <webrosc> XxskillzzxX, how did you pay?
#2333 [18:45] <XxskillzzxX> credit card
#2334 [18:45] <webrosc> and no, we are all volunteers
#2335 [18:45] <Ultra_12> ok
#2336 [18:46] <XxskillzzxX> oh ok but i payed with credit card
#2337 [18:46] <webrosc> XxskillzzxX, what year did you buy?
#2338 [18:47] <Ultra_12> I will restart my computer and thanks bye!
#2339 [18:48] * Ultra_12 [Ultra_12@notlogged] has quit. (Quit: Web client closed)
#2340 [18:48] <webrosc> XxskillzzxX, before mid 2011, mid 2011 to 2013, or after 2013?
#2341 [18:48] <XxskillzzxX> before 2001
#2342 [18:48] <XxskillzzxX> 2011
#2343 [18:49] * GTaminer [GTaminer@notlogged] has joined #minecrafthelp
#2344 [18:49] <webrosc> XxskillzzxX, in that case reply to Mojang and say you don't have the transaction ID and you maybe paid via the DIBS system, and they will direct you from there
#2345 [18:51] <GTaminer> I keep on getting this same error "Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft.
#2346 [18:51] * YuriG2 [YuriG2@notlogged] has joined #minecrafthelp
#2347 [18:51] <GTaminer> I get that everytime I try to open MC
#2348 [18:52] * Tushar [Tushar@notlogged] has joined #minecrafthelp
#2349 [18:52] <Tushar> I am locked out of my account as i forgor my security questions
#2350 [18:53] <Tushar> I have no transaction id
#2351 [18:54] * minecraft1 [minecraft1@notlogged] has joined #minecrafthelp
#2352 [18:54] * YuriG2 [YuriG2@notlogged] has quit. (Client Quit)
#2353 [18:54] <Tushar> please help!
#2354 [18:55] <minecraft1> hey does anyone know how to fix the problem of reseting my password i did it a lot of times and its not working
#2355 [18:55] <Tushar> idk
#2356 [18:55] <minecraft1> ok thanks
#2357 [18:55] <webrosc> ??> minecraft1 login/throttle
#2358 [18:55] <GTaminer> II keep on getting this same error everytime I try to open MineCraft "Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft." I have tried everything I have seen on forums and still does not work. Please help if you can.
#2359 [18:55] <Absol> minecraft1: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2360 [18:55] <Absol> minecraft1: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2361 [18:55] <webrosc> Tushar, when did you buy minecraft?
#2362 [18:56] <Tushar> Around 3 years GO
#2363 [18:56] <Tushar> ago*
#2364 [18:56] <minecraft1> thanks Abosl
#2365 [18:56] <minecraft1> Absol
#2366 [18:56] <webrosc> GTaminer, goto c:/program files (x86)/minecraft sand delete all the files there, then run minecraft again
#2367 [18:56] <webrosc> Tushar, what payment method?
#2368 [18:57] <GTaminer> Webrosc, I have done that alot but will try again
#2369 [18:57] <Tushar> credit card
#2370 [18:57] <webrosc> GTaminer, if it still won't work you can use the alternative launcher on minecraft.net
#2371 [18:57] * hexrane [hexrane@notlogged] has joined #minecrafthelp
#2372 [18:58] <webrosc> Tushar, so sometime in 2013?
#2373 [18:58] <GTaminer> webrosc I have tried that already, the alterative launcher won't even open
#2374 [18:58] <webrosc> GTaminer, you need to install Java for the alternative launcher to work
#2375 [18:59] <GTaminer> webrosc do you know a good bit about java?
#2376 [18:59] <webrosc> i know you need java for minecraft
#2377 [19:00] <GTaminer> IBecause I accidentally deleted it when trying to play Crazy Craft and now when I try to download Java 8 it says "Java install did not complete"
#2378 [19:00] <webrosc> the installing launcher installs java for you, but the alternative one needs java installed by the user
#2379 [19:00] <webrosc> how do you accidentally delete a program?
#2380 [19:01] <GTaminer> Well Crazy Craft wasn't working with Java 8
#2381 [19:01] <GTaminer> so it said get java 7
#2382 [19:01] <GTaminer> and thats when the shit went down
#2383 [19:01] <Absol> GTaminer: Please keep it civil
#2384 [19:01] <webrosc> http://java.com/en/download/manual.jsp to download java
#2385 [19:01] <GTaminer> Will try that
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#2387 [19:02] <GTaminer> I have been doing it through oracle
#2388 [19:02] <GTaminer> webrosc, what is the default destination file for java
#2389 [19:03] * Troy_MC [Troy_MC@notlogged] has joined #minecrafthelp
#2390 [19:03] <webrosc> where the installer says
#2391 [19:03] <GTaminer> Ok
#2392 [19:03] <GTaminer> Well it gave me the error again
#2393 [19:03] <Troy_MC> querioa pedir ayuda
#2394 [19:03] <GTaminer> "Java install did not complete
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#2397 [19:05] * XxskillzzxX [XxskillzzxX@notlogged] has quit. (Quit: Web client closed)
#2398 [19:06] <GTaminer> webrosc ya there?
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#2401 [19:08] <GTaminer> wbrosc
#2402 [19:08] <GTaminer> I will be back
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#2406 [19:15] <jadijadi> Pixel Format Not Accelerated..... I tried to download new drivers but intel driver scanner says none avail.
#2407 [19:15] <CubeTheThird> jadijadi, do you have a dxdiag report?
#2408 [19:15] <jadijadi> yes
#2409 [19:16] <CubeTheThird> jadijadi, give a URL to it here
#2410 [19:16] * Techtronic [Techtronic@notlogged] has joined #minecrafthelp
#2411 [19:16] * Techtronic [Techtronic@notlogged] has quit. (Read error: Connection reset by peer)
#2412 [19:16] <jadijadi> http://paste.ubuntu.com/15211343/
#2413 [19:16] * WATERMELONS33D [WATERMELONS33D@notlogged] has joined #minecrafthelp
#2414 [19:16] <CubeTheThird> jadijadi, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2415 [19:17] <jadijadi> ok thanks I'll go back to 7
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#2417 [19:18] <jadijadi> quit
#2418 [19:19] <CubeTheThird> /quit
#2419 [19:19] <jadijadi> ha ya
#2420 [19:19] * jadijadi [jadijadi@notlogged] has quit. ()
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#2422 [19:20] <GTaminer> webrosc
#2423 [19:20] <GTaminer> Please may I have a link to the java download once more
#2424 [19:13] <CubeTheThird> ??> java/1.8
#2425 [19:13] <CubeTheThird> ??> GTaminer java/1.8
#2426 [19:13] <Absol> GTaminer: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#2427 [19:15] <GTaminer> Downloaded java 8 and it said that "Java install did not complete" I have gotten that error more than 20 times
#2428 [19:17] <CubeTheThird> GTaminer, what error?
#2429 [19:18] <GTaminer> "Java install did not complete"
#2430 [19:19] <CubeTheThird> GTaminer, does it give you an error number or code or something?
#2431 [19:19] <GTaminer> Yep
#2432 [19:20] * kb [kb@notlogged] has joined #minecrafthelp
#2433 [19:20] <GTaminer> Error code: 1603
#2434 [19:21] * trltelink [trltelink@notlogged] has joined #minecrafthelp
#2435 [19:22] <CubeTheThird> GTaminer, actually.. why do you need it? the launcher bundles java with it
#2436 [19:22] <GTaminer> I am not to sure
#2437 [19:22] * trltelink [trltelink@notlogged] has quit. (Client Quit)
#2438 [19:22] <GTaminer> I get this minecraft error
#2439 [19:23] * kb [kb@notlogged] has quit. (Client Quit)
#2440 [19:23] * LongliveHanSolo [LongliveHanSolo@notlogged] has joined #minecrafthelp
#2441 [19:24] <GTaminer> Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft.
#2442 [19:24] <CubeTheThird> ah
#2443 [19:24] <CubeTheThird> GTaminer, try doing what they list here: https://java.com/en/download/help/error_1603.xml
#2444 [19:25] * nono [nono@notlogged] has joined #minecrafthelp
#2445 [19:25] <GTaminer> Trust me I have
#2446 [19:25] * nono [nono@notlogged] has quit. (Client Quit)
#2447 [19:25] <GTaminer> I have tried alot of stuff
#2448 [19:25] <LongliveHanSolo> Hello I just purcased a realm and I can attack creatures but cant interact with the enviorment otherwise cant break dirt wood rocks ect.
#2449 [19:25] * WATERMELONS33D [WATERMELONS33D@notlogged] has quit. (Ping timeout: 195 seconds)
#2450 [19:25] <GTaminer> I have had the error for 2 weeks
#2451 [19:26] <CubeTheThird> LongliveHanSolo, it sounds like you have it set to adventure mode. Do /gamemode survival
#2452 [19:26] * someone [someone@notlogged] has joined #minecrafthelp
#2453 [19:26] <someone> hi
#2454 [19:27] <LongliveHanSolo> Ah i see wasnt sure what the modes did
#2455 [19:27] <someone> i have an account problem
#2456 [19:27] <LongliveHanSolo> Thank you
#2457 [19:27] <CubeTheThird> someone, which is..?
#2458 [19:27] * LongliveHanSolo [LongliveHanSolo@notlogged] has quit. (Client Quit)
#2459 [19:28] <someone> my prob?
#2460 [19:28] <CubeTheThird> someone, yes. what problem?
#2461 [19:29] <CubeTheThird> GTaminer, you might want to seek assistance from a professional or something then. This isn't exactly the best place to diagnose a java problem
#2462 [19:29] <someone> i havent played MC in a while, so i go on and i dont remember my password, but the email that i use for it is no longer working so i cant reset it or anything
#2463 [19:30] <CubeTheThird> someone, you'll have to contact Mojang about this
#2464 [19:30] <CubeTheThird> ??> someone mojang/email
#2465 [19:30] <Absol> someone: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2466 [19:30] <Absol> someone: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2467 [19:30] <someone> thanks
#2468 [19:30] <someone> bye
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#2470 [19:30] <GTaminer> CubeTheThird, do you recommend any free sites I could use to get help from a pro
#2471 [19:31] <CubeTheThird> GTaminer, short of microsoft support, I don't
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#2474 [19:41] * LoopyHD [LoopyHD@notlogged] has joined #minecrafthelp
#2475 [19:42] <LoopyHD> hello
#2476 [19:42] <CubeTheThird> hello LoopyHD
#2477 [19:42] <LoopyHD> Im having some trouble with my Minecraft Whitelist server. I can't add certain Players to the whitelist (im staff here not owner)
#2478 [19:43] <CubeTheThird> LoopyHD, what happens?
#2479 [19:43] <LoopyHD> It says "Cannot Whitelist <Player>"
#2480 [19:44] <CubeTheThird> LoopyHD, what's the username?
#2481 [19:44] <LoopyHD> There is a couple of people
#2482 [19:45] <LoopyHD> Ill give you the most recent 1 we have tried 1 min
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#2484 [19:45] * kiriinna [kiriinna@notlogged] has joined #minecrafthelp
#2485 [19:45] <LoopyHD> AlphaMike14
#2486 [19:46] <LoopyHD> This server is 1.9 pre4
#2487 [19:46] <CubeTheThird> ok one sec
#2488 [19:46] <CubeTheThird> LoopyHD, well, the problem is that name isn't registered
#2489 [19:46] * kiriinna [kiriinna@notlogged] has quit. (Client Quit)
#2490 [19:47] <LoopyHD> Oh
#2491 [19:47] <LoopyHD> Ill find 1 of the other names
#2492 [19:47] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Ping timeout: 198 seconds)
#2493 [19:48] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
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#2495 [19:48] <LoopyHD> This Guy, CubeTheThird, RichBitch2002
#2496 [19:48] <Absol> LoopyHD: Please keep it civil
#2497 [19:49] * kristopher205 [kristopher205@notlogged] has joined #minecrafthelp
#2498 [19:49] <CubeTheThird> let's see
#2499 [19:49] <kristopher205> Hello.
#2500 [19:49] <CubeTheThird> hello kristopher205
#2501 [19:49] <kristopher205> You from mojang?
#2502 [19:49] <CubeTheThird> LoopyHD, well that one is registered...
#2503 [19:49] <webrosc> ?? info/volunteer
#2504 [19:49] <Absol> info/volunteer: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#2505 [19:49] <kristopher205> oh
#2506 [19:49] * MIDO [MIDO@notlogged] has quit. (Client Quit)
#2507 [19:50] <kristopher205> Well I need help
#2508 [19:50] <webrosc> ask away
#2509 [19:50] <kristopher205> so I cant log on
#2510 [19:50] <LoopyHD> Yeah this is what it said https://gyazo.com/6807b2f379758a9789c098f928366c80
#2511 [19:50] <kristopher205> to minecraft
#2512 [19:50] <kristopher205> on any of my accounts
#2513 [19:50] <kristopher205> for the past 4 hours ish
#2514 [19:50] <webrosc> ??> kristopher205 login/throttle
#2515 [19:50] <Absol> kristopher205: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2516 [19:50] <Absol> kristopher205: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2517 [19:51] <kristopher205> oh crap!
#2518 [19:51] <webrosc> the lockout is network linked, so will affect ALL accounts you try
#2519 [19:51] <kristopher205> oh crap man!
#2520 [19:51] * destroyerjoshua [destroyerjoshua@notlogged] has joined #minecrafthelp
#2521 [19:51] <LoopyHD> CubeTheThird: This is What It Said https://gyazo.com/6807b2f379758a9789c098f928366c80
#2522 [19:51] <webrosc> go watch a long film ;)
#2523 [19:51] <CubeTheThird> LoopyHD, you tried just now?
#2524 [19:51] <destroyerjoshua> hi
#2525 [19:51] <destroyerjoshua> hello??
#2526 [19:51] <CubeTheThird> hello destroyerjoshua
#2527 [19:51] <LoopyHD> CubeTheThird: Yeah We Just Tried Now, Through Both Mine & The Owners Accounts & Also Console
#2528 [19:51] <destroyerjoshua> hi
#2529 [19:52] <destroyerjoshua> i need help
#2530 [19:52] <webrosc> destroyerjoshua, ask your question
#2531 [19:52] <CubeTheThird> LoopyHD, would you be able to test, without whitelist enabled, having that user join?
#2532 [19:52] <kristopher205> Thank you so much Absol!
#2533 [19:52] <kristopher205> So I just have to wait ?
#2534 [19:52] <destroyerjoshua> i forgot my security question and my email changed
#2535 [19:52] <LoopyHD> CubeTheThird: I don't Think He Is Online ATM.
#2536 [19:52] * kusanagi [kusanagi@notlogged] has quit. (Read error: No route to host)
#2537 [19:53] <webrosc> destroyerjoshua, you will have to contact Mojang then
#2538 [19:53] <destroyerjoshua> how
#2539 [19:53] <webrosc> ??> destroyerjoshua mojang/email
#2540 [19:53] <Absol> destroyerjoshua: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2541 [19:53] <Absol> destroyerjoshua: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2542 [19:53] * leandro [leandro@notlogged] has joined #minecrafthelp
#2543 [19:53] <kristopher205> Absol
#2544 [19:53] <CubeTheThird> LoopyHD, and, to be sure, you have the server in online mode yes?
#2545 [19:53] <kristopher205> Are you a robot?
#2546 [19:53] <CubeTheThird> ??> kristopher205 bot
#2547 [19:53] <kristopher205> You type things too fast
#2548 [19:53] <Absol> kristopher205: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2549 [19:54] <LoopyHD> CubeTheThird: Yes. We Just Added Another Player & It Worked. It's A Dedicated Server.
#2550 [19:54] * bob_ [bob_@notlogged] has joined #minecrafthelp
#2551 [19:54] <kristopher205> ??
#2552 [19:54] <LoopyHD> CubeTheThird: Just Certain People Can't Be Whitelisted. It's Really Annoying
#2553 [19:54] <CubeTheThird> LoopyHD, have you tried with 1.8.9 server?
#2554 [19:54] <LoopyHD> CubeTheThird: Yes
#2555 [19:55] <CubeTheThird> LoopyHD, does that work?
#2556 [19:55] <kristopher205> ?? LoopyHD bot
#2557 [19:55] <LoopyHD> CubeTheThird: Wait No. We Can't We Are Running 1.9 Pre4 Vanila Server And We Dont Wanna Mess With The World
#2558 [19:55] <LoopyHD> Who's a bot?
#2559 [19:55] <kristopher205> ??> LoopyHD bot
#2560 [19:55] <LoopyHD> No?
#2561 [19:55] <CubeTheThird> LoopyHD, no I mean create a new server to test
#2562 [19:55] <webrosc> kristopher205, please don't mess with the bot commands
#2563 [19:55] <CubeTheThird> Absol is a bot
#2564 [19:56] <LoopyHD> CubeTheThird: I donno. I don't think we can atm.
#2565 [19:56] <destroyerjoshua> hi
#2566 [19:56] <destroyerjoshua> who wanna play mc
#2567 [19:57] <GreyVulpine> destroyerjoshua - This is not a channel to find players to play with
#2568 [19:57] <CubeTheThird> LoopyHD, well until you can we won't be able to diagnose the issue. If it's only in the snapshot it might be a bug
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#2570 [19:57] * leandro [leandro@notlogged] has quit. (Client Quit)
#2571 [19:57] <kristopher205> sorry man
#2572 [19:57] <webrosc> destroyerjoshua, Contact Mojang, they are the ONLY people who can fix your issue
#2573 [19:57] * webrosc was too slow
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#2575 [19:59] * kristopher205 [kristopher205@notlogged] has joined #minecrafthelp
#2576 [19:59] <LoopyHD> CubeTheThird: Okay, Thx For Your Help!
#2577 [19:59] * Celestial [Celestial@notlogged] has joined #minecrafthelp
#2578 [20:00] <Celestial> Hello, My world isn't rendering right, I've uninstalled and everything it isn't working.
#2579 [20:00] <CubeTheThird> Celestial, can you get a screenshot?
#2580 [20:00] <Celestial> Yep hold up
#2581 [20:03] * kristopher205 [kristopher205@notlogged] has quit. (Client Quit)
#2582 [20:03] <Celestial> Um
#2583 [20:03] <Celestial> How exactly can i screen shot whilst in game?
#2584 [20:03] <CubeTheThird> f2
#2585 [20:04] * TmmyTrnr [TmmyTrnr@notlogged] has joined #minecrafthelp
#2586 [20:04] <Celestial> https://gyazo.com/945d41d6f6fda2eba10c0c422cd42d7b
#2587 [20:04] <Celestial> There's a short video
#2588 [20:05] <Celestial> I've tried to put my render distance on every one of them
#2589 [20:05] <Celestial> It's for some reason rendering in tiny
#2590 [20:05] <webrosc> thats on a server?
#2591 [20:05] <Celestial> Any server
#2592 [20:05] <Celestial> Even singleplayer
#2593 [20:05] <CubeTheThird> Celestial, does it happen without mods?
#2594 [20:06] <webrosc> servers can set render distance, and that overrides your setting
#2595 [20:06] <Celestial> Yep
#2596 [20:06] <Celestial> This server doesn't do that for some reason i'm the only person it happens to on the server
#2597 [20:07] <TmmyTrnr> So, it's been a while since I've played the game, and since Windows 10 has come out, the game crashes when I try to load it. I followed the instructions the website gave me, downloading the program to update my drivers, and it still hasn't worked. I followed the instructions there, which took me to this website. Here's the URL for my DxDiag report: http://paste.ubuntu.com/15211842/
#2598 [20:07] <webrosc> TmmyTrnr, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2599 [20:07] <TmmyTrnr> How do I downgrade?
#2600 [20:08] <webrosc> TmmyTrnr, when did you upgrade?
#2601 [20:08] <TmmyTrnr> As soon as Windows 10 came out, I believe.
#2602 [20:08] <Celestial> Cube?
#2603 [20:08] <webrosc> then you would have to do a full reinstall of windows 10
#2604 [20:08] <webrosc> 7*
#2605 [20:09] <TmmyTrnr> If my computer has more than 1 account on it, will it affect the other accounts too?
#2606 [20:09] <webrosc> TmmyTrnr, that computer is too old for minecraft
#2607 [20:09] <webrosc> i mean too old for windows 10
#2608 [20:09] <webrosc> aslong as that computer is running windows 10, you won't be able to play minecraft on it
#2609 [20:10] <TmmyTrnr> Will it affect other accounts on it if I downgrade?
#2610 [20:10] <webrosc> TmmyTrnr, its nothing to do with accounts
#2611 [20:10] <webrosc> its that your computer is too old for windows 10
#2612 [20:10] <Celestial> @CubeTheThird?
#2613 [20:11] <TmmyTrnr> I know, this isn't really my computer, and I want to know what will happen if I downgrade so Minecraft will work again.
#2614 [20:12] <Celestial> So can anyone help me
#2615 [20:12] <webrosc> you will remove windows 10, format the hard drive, and install windows 7
#2616 [20:12] <webrosc> not suree what else you want to know
#2617 [20:12] <webrosc> Celestial, does it happen in single player, without mods?
#2618 [20:12] <Celestial> Yes
#2619 [20:12] <Celestial> It does
#2620 [20:12] <webrosc> ??> Celestial win/dxdiag
#2621 [20:12] <Absol> Celestial: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2622 [20:13] <Celestial> Okay^
#2623 [20:14] <Celestial> This windows key R thing isn't working
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#2626 [20:14] <TmmyTrnr> It doesn't sound like I'll be able to play it again. 'Reset Computer' doesn't exactly sound like the friendliest of options. :( Thanks for the help, though!
#2627 [20:15] * jhon [jhon@notlogged] has quit. (Client Quit)
#2628 [20:15] <webrosc> TmmyTrnr, its that or install a newer graphics card
#2629 [20:15] <webrosc> or use a different computer
#2630 [20:15] <TmmyTrnr> How do I do the newer graphics card, then?
#2631 [20:15] <webrosc> if you have to ask then you should take computer yto a shop for help with that
#2632 [20:16] * leandro [leandro@notlogged] has quit. (Client Quit)
#2633 [20:16] <webrosc> Celestial, start menu, run button instead
#2634 [20:16] <Celestial> Webro
#2635 [20:16] <Celestial> Why exactly do you need this?
#2636 [20:16] <webrosc> to see your computers hardware to see if thats the issue
#2637 [20:17] <Celestial> file:///C:/Users/james/Desktop/DxDiag.txt
#2638 [20:17] <Celestial> That work?
#2639 [20:17] <webrosc> no, i can't access files on your computer
#2640 [20:17] <webrosc> do as the guide said
#2641 [20:18] <Celestial> I just gave you the link :P
#2642 [20:18] <Celestial> file:///C:/Users/james/Desktop/DxDiag.txt
#2643 [20:18] * Tom [Tom@notlogged] has joined #minecrafthelp
#2644 [20:18] * Tom is now known as Guest6100
#2645 [20:18] <webrosc> thats a link to your computer, not a link anyone but you can use
#2646 [20:18] <webrosc> FOLLOW THE GUIDE
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#2648 [20:19] <TmmyTrnr> I don't think there are any options left. We're not exactly rich, and the only other computer in the house is absolute crap, so I don't think I have too much of a choice. It was fun while it lasted. Thanks again for the help, and may the odds be ever in your favor. TmmyTrnr/TAtomicMerher42, signing out.
#2649 [20:20] <Celestial> http://paste.ubuntu.com/15211954/
#2650 [20:21] * Sexu [Sexu@notlogged] has joined #minecrafthelp
#2651 [20:22] <webrosc> ok your hardware isn't the issue, as in its not a pile of crap, but your drivers do need updating
#2652 [20:22] <webrosc> download and install http://www.nvidia.co.uk/download/driverResults.aspx/98951/en-uk
#2653 [20:23] <Sexu> hy
#2654 [20:13] <Sexu> Help-me pls... What problen: http://paste.ubuntu.com/15211974/
#2655 [20:16] <Sexu> Someone ?
#2656 [20:17] <LoopyHD> ?
#2657 [20:17] <Sexu> Ajuda-me pls ... O que problen: http://paste.ubuntu.com/15211974/
#2658 [20:18] <webrosc> Sexu, download and install the 3rd file here https://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-33- the 64bit exe one
#2659 [20:18] * LoopyHD [LoopyHD@notlogged] has quit. (Quit: Web client closed)
#2660 [20:20] <Sexu> goes by?
#2661 [20:22] * monsterslayer [monsterslayer@notlogged] has joined #minecrafthelp
#2662 [20:23] <Sexu> webrosc goes by?
#2663 [20:23] <monsterslayer> I need help logging back into my minecraft account
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#2665 [20:25] * monsterslayer [monsterslayer@notlogged] has quit. (Client Quit)
#2666 [20:26] <Sexu> webrosc passa?
#2667 [20:26] <Sexu> webrosc passa?
#2668 [20:27] <Andrio> ??> Sexu ask/wtf
#2669 [20:27] <Absol> Sexu: Please form your question in the form of a question. Whatever you just said was unclear.
#2670 [20:28] <webrosc> o.O
#2671 [20:32] <Sexu> Andrio Ajuda-me pls ... O Que problen: http://paste.ubuntu.com/15211974/
#2672 [20:32] <webrosc> Sexu, download and install the 3rd file here https://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-33- the 64bit exe one
#2673 [20:34] * moha [moha@notlogged] has joined #minecrafthelp
#2674 [20:34] <moha> http://paste.ubuntu.com/15212022/
#2675 [20:35] <webrosc> moha, Unfortunately your graphics hardware is not supported on Windows 10, and your computer is not powerful enought for minecraft
#2676 [20:35] <moha> I just downloaded minexraft pc to my Asus EssPC but it did not run
#2677 [20:35] <moha> http://paste.ubuntu.com/15212022/
#2678 [20:36] <webrosc> moha, your computer does not meet the requirments for minecraft
#2679 [20:37] <Sexu> webrosc which third file ??
#2680 [20:37] <moha> it said pixel format not accelrated
#2681 [20:37] <mattym> Sexu, There 3rd File listed on the left of the page
#2682 [20:37] <webrosc> moha, third time lucky, your computer does not meet the requirments for minecraft
#2683 [20:38] <moha> it said pixel format not accelratedi download my minecraft pc on another computer?
#2684 [20:38] * webrosc gives up
#2684 [20:39] <moha> can I download it on another computer/.
#2685 [20:39] <mattym> moha, Yes
#2686 [20:40] <moha> cool
#2687 [20:40] <moha> thanks
#2688 [20:40] <Sexu> mattym explain please !
#2689 [20:41] <Celestial> Get Webro
#2690 [20:41] <mattym> Sexu, Go to the link, look at the left side of the page
#2691 [20:41] <Celestial> I updated drivers noow what?
#2692 [20:41] <mattym> Sexu, Count down to the 3rd one
#2693 [20:41] <mattym> Sexu, Download that file and run it
#2694 [20:42] <webrosc> Sexu, the third file, look at this image of it http://imgur.com/HTxAgp9
#2695 [20:43] * Daniel__ [Daniel__@notlogged] has joined #minecrafthelp
#2696 [20:44] <Daniel__> I cannot migrate my minecraft account. It is asking for a username, password AND an email. The email I do not know
#2697 [20:44] <mattym> Daniel__, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#2698 [20:46] <Daniel__> You don't understand, sorry I should explain better. I have the username and password and I am logged in. However, I am trying to migrate the account and it is asking for an email
#2699 [20:46] <Daniel__> Which I do not know
#2700 [20:46] <webrosc> Daniel__, that would be your email?
#2701 [20:47] * thegr8gretzky [thegr8gretzky@notlogged] has quit. (Quit: Web client closed)
#2702 [20:47] <webrosc> being you are migrating it to your Mojang account, which it logged into with your email
#2703 [20:47] <Daniel__> I put my email in but it is saying the details are incorrect
#2704 [20:47] <Daniel__> Which is preventing me from migrating
#2705 [20:48] <webrosc> then you are using the wrong email or something else
#2706 [20:48] <mattym> Daniel__, If you follow the instructions i sent
#2707 [20:48] <mattym> Daniel__, You can put in all the emails you have or have used
#2708 [20:48] <webrosc> Daniel__, also, whats your ingame name?
#2709 [20:48] <Daniel__> jdr409
#2710 [20:48] <mattym> Daniel__, The one that gets the proper reply will be the correct one
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#2712 [20:49] <Daniel__> I don't know the email though
#2713 [20:49] <Daniel__> I have no idea
#2714 [20:49] <Celestial> Webrosc?
#2715 [20:49] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#2716 [20:49] <webrosc> Daniel__, you must know your own emails, test them all
#2717 [20:50] <Daniel__> I don't know the email to this account
#2718 [20:50] <Daniel__> I have no clue
#2719 [20:50] <webrosc> Celestial, reboot computer, remove ALL mods and resource packs, try minecraft, does the error still happen?
#2720 [20:50] <Daniel__> I have migrated another account before and it didn't ask for an email
#2721 [20:50] <webrosc> Daniel__, you must know your own emails, test them all
#2722 [20:51] <Daniel__> Its not on my email though, I don't know the email that goes with the account. I just know the login details
#2723 [20:51] <webrosc> Daniel__, goto the page mattym said t, enter an email you own, see if you get a reply from it, if not, try another email you won, repeat untill you have tested ALL of your emails
#2724 [20:52] <webrosc> that page will tell you which is linked to it
#2725 [20:52] <webrosc> thats why we are saying to use it
#2726 [20:53] <Daniel__> I got the account from somebody else so it won't be my email
#2727 [20:53] <Daniel__> but I have the user and pass
#2728 [20:53] <webrosc> Daniel__, then go buy the game as that account isn't your to migrate then is it
#2729 [20:54] * Aaron [Aaron@notlogged] has joined #minecrafthelp
#2730 [20:54] <Daniel__> It is if I pay the person for the account
#2731 [20:54] <webrosc> no, still belong to the person who bought it
#2732 [20:54] <Aaron> I can't log into my account
#2733 [20:54] <webrosc> minecraft accounts are not transferable, as the T&Cs state
#2734 [20:54] <webrosc> Aaron, why not?
#2735 [20:55] <Aaron> It says that my email address isn't linked to an account even though that's the only email I use
#2736 [20:55] <Daniel__> Okay then, I will tell my friend I don't want the account
#2737 [20:55] <Daniel__> Thanks for the help
#2738 [20:56] <webrosc> Aaron, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you hopefully are already using
#2739 [20:56] <webrosc> Aaron, also, whats your ingame name?
#2740 [20:56] <Aaron> ANAIRCO
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#2742 [20:57] <webrosc> Aaron, have you migrated your account?
#2743 [20:57] <Aaron> no
#2744 [20:57] <webrosc> then you should login with username and password, not email
#2745 [20:58] <Aaron> I do that too and it says my password is wrong
#2746 [20:58] <webrosc> you have been trying both?
#2747 [20:58] <Aaron> yes
#2748 [20:58] <webrosc> many times?
#2749 [20:58] <Aaron> yes
#2750 [20:58] <webrosc> ??> Aaron login/throttle
#2751 [20:58] <Absol> Aaron: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2752 [20:58] <Absol> Aaron: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2753 [20:59] <webrosc> after that, do migrate your account, the minecraft.net unmigrated accounts are less secure, migrating will add security to your account
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#2758 [21:05] <SuperKaleb> HI, I need help with logging in. I changed my user name and now i can't log in with either the new or old user name
#2759 [21:05] <GaidenFocus> Yo yo anyone else getting the "Authentication servers are down. Please try again later, sorry!" error?
#2760 [21:06] * craftingblaziken [craftingblaziken@notlogged] has quit. (Client Quit)
#2761 [21:06] <webrosc> SuperKaleb, login with email
#2762 [21:06] <webrosc> GaidenFocus, what antivirus do you use?
#2763 [21:06] <SuperKaleb> yeah i have tried that.
#2764 [21:06] <GaidenFocus> this is me mum's computer...only god knows
#2765 [21:06] <GaidenFocus> this is me mum's computer...only god knows
#2766 [21:06] <SuperKaleb> Also tried to reset my passord
#2767 [21:06] <GaidenFocus> i've seen norton on it
#2768 [21:06] <GaidenFocus> but it was begging for money and not active
#2769 [21:07] <webrosc> ??> GaidenFocus av/norton
#2770 [21:07] <Absol> GaidenFocus: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#2771 [21:07] <webrosc> ?? av/avast
#2772 [21:07] <Absol> av/avast: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#2773 [21:07] <GaidenFocus> i'll check into it.
#2774 [21:08] <webrosc> SuperKaleb, whats the new username?
#2775 [21:09] <SuperKaleb> I think the term is i migrated account the account and i've read that its blocked. I looged a support request last weekend but still nothing. User Name is SuperCat2012
#2776 [21:09] * phanthanhphuc [phanthanhphuc@notlogged] has joined #minecrafthelp
#2777 [21:10] <webrosc> SuperKaleb, from what i see you changed to superkaleb2016 on the 21st
#2778 [21:10] * AwesomeSauce_16 [AwesomeSauce_16@notlogged] has joined #minecrafthelp
#2779 [21:10] <SuperKaleb> sounds about right
#2780 [21:11] * phanthanhphuc [phanthanhphuc@notlogged] has quit. (Client Quit)
#2781 [21:11] <webrosc> a lockout on your ip for incorrect logins lasts 3 hours, try waiting that time, just incase you triggered it again
#2782 [21:11] <AwesomeSauce_16> OMG ABSOL AND MATTYM THANK U SO MUCH IT WORKED
#2783 [21:11] <AwesomeSauce_16> superkaleb it works i just tried
#2784 [21:12] <webrosc> but if it still can't after that time mojang will have to look deeper, they do have a small backlog currently so may not have gotten to your message yet
#2785 [21:12] * GaidenFocus [GaidenFocus@notlogged] has quit. (Ping timeout: 195 seconds)
#2786 [21:12] <AwesomeSauce_16> i waited 3 hours i had the same issue 3 at about 6:30 before
#2787 [21:12] <AwesomeSauce_16> and i absol and mattym told me how to fix it it works no
#2788 [21:12] <AwesomeSauce_16> now
#2789 [21:12] <webrosc> thats why we say to wait ;)
#2790 [21:13] * leondiaz [leondiaz@notlogged] has joined #minecrafthelp
#2791 [21:13] <webrosc> absol is a bot, no need to praise him
#2792 [21:13] <AwesomeSauce_16> THANK U GUYS SM
#2793 [21:13] <AwesomeSauce_16> IDGAF
#2794 [21:13] <AwesomeSauce_16> lol
#2795 [21:13] <SuperKaleb> how many failed logges benfore is locks out for 3 hours.
#2796 [21:14] <webrosc> 3
#2797 [21:14] <SuperKaleb> I just tried for the 2 time today.
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#2800 [21:15] <webrosc> SuperKaleb, then wait for Mojang to reply, nothing else we can do really
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#2808 [21:18] <rockystone12> hello?
#2809 [21:18] <max> my mods for 1.8.9 won't work and my forge won't either. I have adobe flashplayer and stuff but it won't work when i do %appdata% and go into .minecraft folder.
#2810 [21:18] <rockystone12> i need some help
#2811 [21:18] <webrosc> ??> max mods
#2812 [21:18] <Absol> max: This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2813 [21:18] <Absol> max: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#2815 [21:18] <mavrick487> i have changed my password but i still cant log on to my minecraft
#2816 [21:19] <webrosc> max, also minecraft has nothing to do with flash player
#2817 [21:19] <SuperKaleb> AwesomeSauce_16, Where you able to login to my account?
#2818 [21:19] <webrosc> ??> mavrick487 login/throttle
#2819 [21:19] <Absol> mavrick487: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2820 [21:19] <Absol> mavrick487: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2821 [21:19] <webrosc> SuperKaleb, AwesomeSauce_16 mean he had imilar issue, and after waiting his issue is fixed
#2822 [21:19] <TGitBG> i cant get minecraft to work. http://paste.ubuntu.com/15212247/
#2823 [21:19] <rockystone12> when i migrate my account it said i type the wrong minecraft username or password eventhough i get the right usename and pass(i buy a blank account)
#2824 [21:19] <mattym> TGitBG, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2825 [21:19] <mavrick487> ok so after 3 hrs i can log back in
#2826 [21:20] <webrosc> mavrick487, yes
#2827 [21:20] * Nuruul [Nuruul@notlogged] has joined #minecrafthelp
#2828 [21:20] <mavrick487> thank you
#2829 [21:20] * DroidMCRox [DroidMCRox@notlogged] has joined #minecrafthelp
#2830 [21:20] <rockystone12> can any1 can solve my problem?
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#2832 [21:20] <webrosc> rockystone12, whats your ingame name?
#2833 [21:20] <rockystone12> rockystone12
#2834 [21:20] <SuperKaleb> we have waited manyy times more that 3 hours. I'm trying to reset my password again.
#2835 [21:20] <DroidMCRox> Hi
#2836 [21:21] <DroidMCRox> I need some help because my mc crashed
#2837 [21:21] <mattym> SuperKaleb, If you attempt to do that while you are locked out, it only extends the lockout
#2838 [21:21] <DroidMCRox> Heres the log: ---- Minecraft Crash Report ---- // Oops. Time: 2/26/16 10:18 PM Description: Unexpected error java.lang.NullPointerException: Unexpected error at tv.twitch.ErrorCode.failed(ErrorCode.java:289) at bqj.a(SourceFile:1578) at bqj.K(SourceFile:1315) at bqn.g(SourceFile:186) at ave.av(SourceFile:950) at ave.a(SourceFile:325) at net.minecraft.client.main.Main.main(SourceFile:124) at sun.reflect.NativeMethod
#2839 [21:21] <webrosc> SuperKaleb, as i said, apart from trying to wait the 3 hours, wait for Mojang to reply as only they have full account access to fix the issues with accounts
#2840 [21:22] <webrosc> ??> DroidMCRox paste
#2841 [21:22] <Absol> DroidMCRox: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2842 [21:22] <DroidMCRox> http://paste.ubuntu.com/15212283/
#2843 [21:22] <webrosc> rockystone12, from what i see your account isn't migrated yet, can you login to minecraft normally?
#2844 [21:22] <rockystone12> yes
#2845 [21:23] <rockystone12> but i cant migrate
#2846 [21:23] <webrosc> DroidMCRox, remove the mods, does minecraft still crash?
#2847 [21:23] <rockystone12> im tryngto but it keep tell me wrong minecraft usename or wrong password
#2848 [21:23] <DroidMCRox> Its optifine and yes
#2849 [21:23] <webrosc> DroidMCRox, optifine is a mod
#2850 [21:12] <DroidMCRox> ik
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#2853 [21:12] <DroidMCRox> I changed it
#2854 [21:12] <webrosc> DroidMCRox, need a none modded crash report
#2855 [21:12] <rockystone12> but i can log in to minecraft and minecraft.net perfectly fine
#2856 [21:12] <DroidMCRox> k
#2857 [21:13] <webrosc> rockystone12, if you can login to the sites and game then i would guess you are putting in the wrong info when trying to migrate
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#2859 [21:14] <SuperKaleb> we have waited 6 days for a reply :-(
#2860 [21:14] <webrosc> SuperKaleb, then you will get a reply soon, i did say they have a backlog
#2861 [21:15] * Nuruul [Nuruul@notlogged] has quit. (Quit: Web client closed)
#2862 [21:15] <webrosc> SuperKaleb, https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#2863 [21:17] <rockystone12> no i type the username when password is correct i even try to change password but even with the new password i still cant migrate because the same reason
#2864 [21:17] * delannoy1997 [delannoy1997@notlogged] has joined #minecrafthelp
#2865 [21:17] <webrosc> rockystone12, if you are totally sure, then contact Mojang, they can sort it for you
#2866 [21:17] <webrosc> ??> rockystone12 mojang/email
#2867 [21:18] <Absol> rockystone12: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2868 [21:18] <Absol> rockystone12: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2869 [21:18] <mattym> rockystone12, What web browser are you attempting to do this on?
#2870 [21:19] <rockystone12> chrome
#2871 [21:19] <SuperKaleb> i sent the email on the 21st, the page states they are replying to email from the 23rd now. Ill go check my spam foldrs etc.
#2872 [21:19] <mattym> rockystone12, Try with a different browser, some other users have reported issues with the Mojang site on Chrome
#2873 [21:19] <rockystone12> ok thank you
#2874 [21:20] * webrosc didn't know of that ^^
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#2875 [21:20] <mattym> SuperKaleb, 21st is also a weekend date, they may not have actually recived it till as few days later as they do not work the weekends
#2876 [21:21] <mrcatjam> i tried everything i could and it says the user name and email was incorrect i changed my password multiple times it still did not work
#2877 [21:22] <rockystone12> i seem i changed my browser but i have the same email
#2878 [21:22] <rockystone12> i mean the same problem
#2879 [21:23] <mrcatjam> ok but can u help me
#2880 [21:23] <mattym> rockystone12, Then use the form Absol linked to submit a support ticket
#2881 [21:23] <webrosc> ??> mrcatjam login/throttle
#2882 [21:23] <Absol> mrcatjam: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2883 [21:23] <Absol> mrcatjam: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#2890 [21:49] * Absol kicked queerplany from #minecrafthelp (Reason: ueerplany :Keep it civilized, you are just a human)
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#2898 [21:57] <Ronaldwiii> alguem br ?
#2899 [21:57] <Ronaldwiii> alguem br ?
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#2903 [22:02] <nate26894> So my "Graphics Driver" isn't updated so i did on the thing it told me to do
#2904 [22:02] <nate26894> http://paste.ubuntu.com/15212421/
#2905 [22:03] <nate26894> what now
#2906 [22:03] <webrosc> nate26894, one moment
#2907 [22:03] * ProHub [ProHub@notlogged] has joined #minecrafthelp
#2908 [22:03] <webrosc> nate26894, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#2909 [22:03] <ProHub> Hello?
#2910 [22:03] <ProHub> I need serious help
#2911 [22:03] <webrosc> ProHub, with?
#2912 [22:03] <ProHub> I cant log into my account
#2913 [22:04] <ProHub> I reset the password and etc
#2914 [22:04] <webrosc> btw, we don't do serious often, little comedy mixed in
#2915 [22:04] <webrosc> ProHub, how many times did you fail to login?
#2916 [22:04] <ProHub> I cannot log into my account it is not letting me.
#2917 [22:05] <ProHub> I tryed everything
#2918 [22:05] <webrosc> ProHub, how many times did you fail to login?
#2919 [22:05] <ProHub> At least 10.
#2920 [22:05] <webrosc> ??> ProHub login/throttle
#2921 [22:05] <Absol> ProHub: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2922 [22:05] <Absol> ProHub: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2923 [22:05] <ProHub> I've already reset everything
#2924 [22:06] <webrosc> ProHub, read what absol said
#2925 [22:06] <ProHub> Yes
#2926 [22:06] <Chromaryu> wait 3 hours.
#2927 [22:06] <Chromaryu> Do nothing about logging in.
#2928 [22:07] <ProHub> I have tryed reseting my pass. Im no rookie. I have a stream to do. I had to restart mc now i cant get back in.
#2929 [22:07] <Chromaryu> Read whta Absol said.
#2930 [22:07] <nate26894> minecraft worked thank you Webrosc
#2931 [22:07] <webrosc> ProHub, you have to wait 3 hours without arttempting to login
#2932 [22:07] <Chromaryu> (s/whta/what)
#2933 [22:07] <webrosc> nate26894, enjoy
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#2943 [22:12] * awesome is now known as Guest22860
#2944 [22:13] <Guest22860> what do i do after i copied my link from the DxDiag Repotr?
#2945 [22:13] <urielsalis> Guest22860, post the link here
#2946 [22:14] <Guest22860> Report?
#2947 [22:14] <Guest22860> http://paste.ubuntu.com/15212511/
#2948 [22:14] <urielsalis> Guest22860, one moment
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#2950 [22:16] <urielsalis> Guest22860, there are no drivers for your graphic card for Windows 8.1, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2951 [22:17] <Guest22860> k thank u
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#2956 [22:33] <SuperKaleb> able to log in now. Thanks for all your input.
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#2960 [22:52] <WVswifty> Listen up here, I don't want some bullshit answer saying " OH CHECK THE DANG SUPPORT FORUMS" I have gone through the past week trying to figure this shit out. Will SOMEONE please help me! INFO: My Mojang account has an OLD Email address on it that doesn't even exist anymore. How the hell do I logon to a non existing EMAIL! PLUS I don't remember my security questions, AND I don't have my transaction ID, HOW THE HELL DO I GET INTO
#2961 [22:52] <Absol> WVswifty: Please keep it civil
#2962 [22:52] <urielsalis> WVswifty, one moment let me check
#2963 [22:52] <urielsalis> WVswifty, oh yes, shouting isng a solution
#2964 [22:52] <urielsalis> WVswifty, when you bought minecraft and how?
#2965 [22:53] <WVswifty> I understand, I am just a bit mad. I purchased Minecraft I believe in 2011 or so, give or take a few years. I believe it was either paypal or Debit Card. I hae already checked my past payments on my debit card and I could not see it. I also deleted my old paypal for privacy purposes.
#2966 [22:54] <urielsalis> WVswifty, if you purchased it with the paypal you deleted, you are out of luck, else follow absol instructions
#2967 [22:54] <urielsalis> ??> WVswifty account/trans-id/skrills
#2968 [22:54] <urielsalis> ??> WVswifty account/trans-id/skrill
#2969 [22:54] <Absol> WVswifty: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#2970 [22:54] <Absol> WVswifty: If you need to recover your transaction ID from this service, send an email to Skrill at help@skrill.com.
#2971 [22:54] <urielsalis> Or if earlier,
#2972 [22:55] <urielsalis> ??> WVswifty accoutn/trans-id/dibs
#2973 [22:55] <urielsalis> ??> WVswifty account/trans-id/dibs
#2974 [22:55] <Absol> WVswifty: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#2975 [22:55] <Absol> WVswifty: Contact Mojang directly stating that you paid via the DIBS system; they will provider further instructions.
#2976 [22:55] <mattym> WVswifty, Tho if as you said it was a Debit Card, its was likely completed via paypal
#2977 [22:56] <urielsalis> WVswifty, and we dont have account info here so email Mojang when you find it
#2978 [22:56] <urielsalis> ??> WVswifty account/trans-id/paypal
#2979 [22:56] <Absol> WVswifty: A Paypal transaction ID is a 17 character alphanumeric code. Example: 1AB23456C7890123D
#2980 [22:56] <Absol> WVswifty: If you need to recover your transaction ID, log into your PayPal account and search for "Mojang" under your Transaction History.
#2981 [22:56] <urielsalis> ??> WVswifty mojang/email
#2982 [22:56] <Absol> WVswifty: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2983 [22:56] <Absol> WVswifty: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#2986 [22:57] <Kaic1997> helo
#2987 [22:59] <Kaic1997> hi
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#2995 [23:16] <huynhphutai> vie
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#2998 [23:20] <TalRevz> I went to my Manufacturer dxdiag file and there is no manufacturer and the drive carrier says N/A. What do I do?
#2999 [23:20] <mattym> TalRevz, Do you have the link to your dxdiag report? If so please post the link in this chat.
#3000 [23:20] <TalRevz> Why
#3001 [23:20] <mattym> TalRevz, Do you want help?
#3002 [23:23] <TalRevz> I followed the minecraft crash report information. I just Upgraded to windows 10 and i followed your instructions, it said to uninstall my current driver. when i went to get the newest version of both Intel and NVIDIA it told me that my system is incompatible.
#3003 [23:12] <mattym> ??> TalRevz win/dxdiag
#3004 [23:12] <Absol> TalRevz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3005 [23:12] <mattym> TalRevz, Follow the instructions in the link from Absol
#3006 [23:13] <clarjon1> oh
#3007 [23:13] <mattym> TalRevz, Get me the URL it has you create
#3008 [23:13] <clarjon1> he just updated to win10
#3009 [23:13] <clarjon1> heh.
#3010 [23:15] <TalRevz> http://hopper.minecraft.net/help/pixel-format-not-accelerated/
#3011 [23:16] <mattym> TalRevz, Thats not what i asked for
#3012 [23:16] <TalRevz> What do you need
#3013 [23:16] <mattym> TalRevz, Go here http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3014 [23:17] <mattym> TalRevz, Follow all the instructions
#3015 [23:17] <mattym> TalRevz, Get the link it has you create and post that link here
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#3017 [23:19] <Mitch> i have windows 10 and cant play minecraft. what do i do?
#3018 [23:19] <mattym> Mitch, What happens when you try?
#3019 [23:20] <Mitch> it comes up with a crash report
#3020 [23:20] <mattym> ??> Mitch launcher/crash-log
#3021 [23:20] <Absol> Mitch: We need to see your crash log, which appears after a crash.
#3022 [23:20] <Absol> Mitch: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3023 [23:22] <Mitch> http://paste.ubuntu.com/15212676/
#3024 [23:22] <mattym> Mitch, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#3025 [23:23] <TalRevz> mattym, that file has all of my computer's info on it, I don't want to post it on a public chat. there must be some other way.
#3026 [23:23] <mattym> TalRevz, It has no private info
#3027 [23:23] <TalRevz> are you sure?
#3028 [23:23] <Mitch> how do you down grade to windows 7
#3029 [23:23] <mattym> TalRevz, If it shows your computer username, you can reemove that
#3030 [23:24] <mattym> Mitch, When did you do the update to Windows 10?
#3031 [23:24] <Mitch> A while ago
#3032 [23:24] <mattym> Mitch, Less than 30 days?
#3033 [23:25] <Mitch> longer like november
#3034 [23:25] <mattym> Mitch, Then you will need to do a full re-install of Windows 7
#3035 [23:26] <Mitch> yeah but it cost money
#3036 [23:26] <mattym> Mitch, If you had Windows 7 before it does not
#3037 [23:27] <Mitch> i have had it before
#3038 [23:27] <mattym> Mitch, If you can locate your Windows 7 Product Key (Dont post it) then you can go to the Microsoft site to create an Install Disk or USB
#3039 [23:28] <TalRevz> i upgraded to windows 10 about 2 hours ago and when i tried to open minecraft it told me i had to update my graphics drivers.
#3040 [23:29] <mattym> TalRevz, And until you get me the link to the dxdiag report, there is nothing i can do to help you
#3041 [23:29] <TalRevz> Have a nice day
#3042 [23:30] <mattym> Moron
#3043 [23:32] <urielsalis> XD
#3044 [23:36] <Mitch> is it going to be a disc
#3045 [23:36] <Mitch> disk
#3046 [23:36] <urielsalis> Mitch, you can put it in a USB if you like
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#3048 [23:37] <Mitch> where do i go to download it though
#3049 [23:37] <mattym> Mitch, https://www.microsoft.com/en-us/software-download/windows7
#3050 [23:37] <urielsalis> Mitch, microsoft.com
#3051 [23:38] <mattym> Mitch, Find your Product Key and use the microsoft site i linked, it should have all the info of what to do with the file once you have it
#3052 [23:38] * urielsalis was about to give him ES version XD
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#3053 [23:39] <Victor> what can i do for thew error message "too many failed attempts" when merging my minecraft and mojang accounts?
#3054 [23:39] <urielsalis> Victor, wait
#3055 [23:39] <mattym> and try again later
#3056 [23:39] <mattym> Victor, Also what web browser did you try to do it on?
#3057 [23:39] <Victor> Thank you, How much later?
#3058 [23:39] <Victor> chrome
#3059 [23:40] <Victor> google chrome
#3060 [23:40] <urielsalis> Victor, 3 hours to be safe
#3061 [23:40] <mattym> Victor, Normally we suggest 3 hours
#3062 [23:40] <mattym> Victor, And try with a different browser after that
#3063 [23:40] <Victor> ok thank you very much
#3064 [23:40] <Victor> ok thank you
#3065 [23:40] <mattym> Victor, Chrome sometimes has a few issues with the Mojang site
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