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#6 [00:20] <pankakes> Minecraft Server v 1.8.9 opened using .jar file. shows that the server was started and got the Done log statement, no errors. Can not find server in Minecraft app
#7 [00:21] <mattym> pankakes, Did you add it?
#8 [00:21] <pankakes> I added it using my IP. It says I can not connect
#9 [00:21] <mattym> pankakes, If its on the same computer you are playing on, use this as the ip: localhost
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#11 [00:22] <pankakes> i think that did it
#12 [00:22] <pankakes> thanks!
#13 [00:23] <pankakes> THANKS A LOT MATTYM!!!! <3 take care
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#15 [00:18] <P4rd0n_My_Fr3nch> I just got Windows 10 and now my minecraft crashes before it even loads. The link to my DxDiag report is http://paste.ubuntu.com/15240803
#16 [00:19] <mattym> P4rd0n_My_Fr3nch, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#17 [00:19] <mattym> P4rd0n_My_Fr3nch, When did you do the update to Windows 10?
#18 [00:20] <P4rd0n_My_Fr3nch> Last night (btw I'm in NSW, Australia).
#19 [00:20] <mattym> P4rd0n_My_Fr3nch, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#32 [00:46] <annonomus> hi i have been trying to get my pixel fomat ready but it wont work here is my link http://paste.ubuntu.com/15240906/
#33 [00:46] <mattym> annonomus, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#34 [00:47] <annonomus> how do i downgrade
#35 [00:47] <mattym> annonomus, When did you do the update to Windows 10?
#36 [00:47] <annonomus> a whille ago,when it became free
#37 [00:47] <mattym> annonomus, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#38 [00:48] <mattym> annonomus, If you dont have access to that option, you need to do a full reinstall of Windows 7
#39 [00:48] <annonomus> how
#40 [00:49] <mattym> annonomus, If you dont know how, I suggest you take it to a computer store/shop that offers those services
#41 [00:49] <annonomus> shall i search it?
#42 [00:49] <mattym> annonomus, However due to the graphics hardware you have, even with the proper drivers, you will only be able to play up to version 1.7.2 of minecraft
#43 [00:50] <mattym> annonomus, A new computer is a better option for you
#44 [00:50] <annonomus> i will downgrade thankyou
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#57 [01:22] <Balthor> Hey is there some more information about the 1.9 update ? something like the release hour ? ( I am located in Germany )
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#60 [01:27] <Ollen_> Hello, I am having trouble logging in to mc on this pc, that includes on mojang, minecraft.net and my client. I was able to connect a couple hours ago fine on a different computer, but now I get the message "invalid credentials" even after reseting my password multiple times. Is there anyway I can fix this? I can still log in to mojang and minecraft.net on my phone, it seems to just be this pc.
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#62 [01:28] <Ollen_> I have never had a problem joining on this pc at all, until today
#63 [01:30] * RedXChaos [RedXChaos@notlogged] has joined #minecrafthelp
#64 [01:31] <RedXChaos> I need help logging into my account
#65 [01:31] <Andrio> ??> Ollen_ login/throttle
#66 [01:31] <Absol> Ollen_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#67 [01:31] <Absol> Ollen_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#69 [01:32] <RedXChaos> thank you ill try that
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#71 [01:33] <Garye432> Just made an account and cant even log in
#72 [01:35] <Ollen_> Alright thank you
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#79 [01:52] <wouter1303> mymc is every time is am logging in 3 hours loading and aften than it will not work
#80 [01:53] <wouter1303> my mc is every time is am logging in 3 hours loading and aften than it will not work? can you help me
#81 [01:55] <wouter1303> is there somwone?
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#88 [02:09] <Omen> Andrio, couldn't that then be abused to keep someone from playing?
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#90 [02:12] <Gunnu> what to do if u see the java.lang.null thing error
#91 [02:12] * wouter1303 [wouter1303@notlogged] has joined #minecrafthelp
#92 [02:12] <Gunnu> wouter1303:
#93 [02:13] <wouter1303> my mc doesnt work now already fore 4 days and its every time loading?
#94 [02:13] <Gunnu> wouter1303: hello how can i fix my java.lang.null thing error
#95 [02:14] <wouter1303> but their stands this loading...
#96 [02:14] <wouter1303> and this is the crash [09:10:33 INFO]: Minecraft Launcher 1.6.59 (through bootstrap 100) started on windows... [09:10:33 INFO]: Current time is Feb 29, 2016 9:10:33 AM [09:10:33 INFO]: System.getProperty('os.name') == 'Windows 7' [09:10:33 INFO]: System.getProperty('os.version') == '6.1' [09:10:33 INFO]: System.getProperty('os.arch') == 'amd64' [09:10:33 INFO]: System.getProperty('java.version') == '1.8.0_25' [09:10:33 INFO]: System.
#97 [02:15] <wouter1303> this stand by launcher log
#98 [02:17] <wouter1303> is there somewone
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#104 [02:20] <BowWhalley> I would like someone to review my server and tell me if counts under pay to win or not.
#105 [02:20] <BowWhalley> I saw on MCForums that EULA is being enforced
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#113 [02:57] <harley> hey im trying to reset my password but i wont let me
#114 [02:57] <harley> iy'
#115 [02:57] <harley> it*
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#127 [03:09] <mmm> 'Updating screen events java.lang.IllegalStateException: failed to create a child event loop' what's mean?
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#131 [03:23] <FaJman> minecraft doesnt run
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#137 [03:56] <briantobben2004> hallo
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#143 [04:05] <Seybot> my .minecraft isnt working
#144 [04:05] <Seybot> i have reinstall minecraft more than 1-0 times, but nothing worked
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#150 [04:16] <Bopreem> hello. I've dowloaded minecraft but cant get started. A pop up box comes up telling me that i need to update my graphics driver. I've tried to update using the intel device driver software but the most
#151 [04:16] <Bopreem> recent version failed to load
#152 [04:17] <Bopreem> I've run a dxdiag report and pasted the text here...http://paste.ubuntu.com/15241875/
#153 [04:17] <Omen> Bopreem, is it an Intel 4 series?
#154 [04:17] <Bopreem> how do i check
#155 [04:18] <Omen> are you on Windows 8 or 10?
#156 [04:18] <Bopreem> my laptop is a Sony Vaio VGN-NS20S
#157 [04:19] <Bopreem> windows 7. intel core 2 duo
#158 [04:20] <Omen> http://hopper.minecraft.net/help/references/intel-4-series-chipsets/
#159 [04:21] <Bopreem> yep, my computer is no spring chicken
#160 [04:21] <Bopreem> the link suggests i need to use version 1.7.2
#161 [04:21] <Omen> Sorry, looks like it won't be able to play newer versions of minecraft.
#162 [04:23] <Bopreem> ok, dissappointing but thanks fo the info
#163 [04:23] <Bopreem> much appreciated
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#166 [04:26] <mikkelask> hi. my son cant log on minecraft, after we have updatet the house computer to windows10. I have tried to find updates to the graphics card, but no one is availeble. Dont know what to do. Just gets the Error box, when hitting the play butten in start menu.
#167 [04:27] <mikkelask> also tried to reinstall, without any luck
#168 [04:29] <Andrio> ??> mikkelask win/DXDiag
#169 [04:29] <Absol> mikkelask: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#170 [04:32] <mikkelask> http://paste.ubuntu.com/15187466/
#171 [04:32] <mikkelask> here it is ;-)
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#175 [04:46] <Alx_> Hello! Due to online problems with payment we had in Greece in recent months, I purchased minecraft (19,90 euros was the price) from a shop, which printed out a paper with a username and a password from a minecraft account, which I had to migrate to mojang and ofc change the email etc and in general change the account to my own. The problem is that I have no ID transaction for this purchase from minecraft and my account shows as if i was
#176 [04:47] <Andrio> mikkelask, as far as I'm aware, that PC is too old to run Minecraft.
#177 [04:47] <Andrio> Alx_, where'd you buy from?
#178 [04:47] <Alx_> Not only I am over 18, but also I know minecraft has restrictions for minors (under 13 etc). My question is this; how do I change y age in minecraft AND whether a purchase as mine was valid?
#179 [04:47] <Andrio> That doesn't look legit.
#180 [04:47] <Alx_> would u like a website?
#181 [04:48] <Andrio> Yes.
#182 [04:48] <Alx_> yeah i thought it didnt. I asked them but they said it was 100%
#183 [04:48] <Alx_> okay let me just find the website
#184 [04:49] <Alx_> http://www.theconsoleclub.gr/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=31417&Itemid=444
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#186 [04:49] <Andrio> You should buy Minecraft from http://minecraft.net/store, or a prepaid card.
#187 [04:50] <Alx_> The thing is during that period it was very hard to find ways to buy things online in Greece.
#188 [04:50] <Andrio> Hm
#189 [04:50] <Andrio> minecraft.net doesn't work?
#190 [04:50] <Alx_> yeah I know, but it wasnt easy back then
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#192 [04:50] <Alx_> minecraft.net sorry you mean to buy minecraft from?
#193 [04:50] <Andrio> Yeah.
#194 [04:52] <Alx_> well it requested payments in ways which I couldnt pay online back then. I mean here all we had (back then) were some cards that u had to pay on top to activate. and while I asked this shop whether the minecraft version was legit and they said yes and I asked what if I contact the support and they said it was all okay and that it was legit etc and so, I guess I thought it was okay
#195 [04:52] <Alx_> I AM SO SORYYY
#196 [04:53] <Andrio> Well, I'm afraid it isn't.
#197 [04:53] <Alx_> please advise me on what to do? I will definetely ask for my money back and buy an online version from minecraft.net if this is the case
#198 [04:55] <Andrio> That's all I can really suggest.
#199 [04:55] <Alx_> what ive said above u mean?
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#201 [04:55] <Andrio> Yeah.
#202 [04:56] <mikkelask> back to the mikkel ask issue. You say it looks like the pc is to old to be playing minecraft?? Its been working fine up to this update.(windows 10)
#203 [04:56] <Alx_> I see. i will visit the shop tomorrow. I've asked them whether these were accounts that people sold online somewhere and they said these were premade from minecraft for countried like greece who had problmes with bank payments online, if u it makes any sense. Im sorry my english is kind bad
#204 [04:57] <Andrio> Under the EULA, you can't transfer Minecraft or Mojang account.
#205 [04:57] <Andrio> s
#206 [04:57] <Alx_> I see. i didnt know back then. It didnt even occur to me that a legit shop can sell minecraft accounts that arent legit... :/
#207 [04:58] <Alx_> so, in other words, my account (by law) still belongs to that other person
#208 [04:58] <Alx_> ?
#209 [04:58] <Andrio> I believe so.
#210 [04:59] <Alx_> I see. Im sorry for asking so many questions, but I need all this info so I know how to claim my claim
#211 [05:00] <mikkelask> but back to the mikkel ask issue. You say it looks like the pc is to old to be playing minecraft?? Its been working fine up to this update.(windows 10
#212 [05:00] <Alx_> Thank you very much Andrio!
#213 [05:00] <Andrio> no problem...
#214 [05:01] <Alx_> Right. If you have nothing else to add upn the subject, then I'm off okay?
#215 [05:01] <Andrio> mikkelask, I see Radeon X series graphics listed in that report, and those aren't supported beyond Windows Vista, and don't meet the stated minimum requirements for Minecraft..
#216 [05:02] <Alx_> Just a last thing. In general, for a minecraft version to be legit, u have to have a transaction ID , am I right?
#217 [05:02] <Andrio> That, or a gift code.
#218 [05:02] <Andrio> You'd get a transaction ID by email.
#219 [05:02] <Alx_> I see. Thanks again! Have a nice day!
#220 [05:02] <Alx_> yes I had read that in the faq minecraft
#221 [05:03] <Alx_> thanks a lot!
#222 [05:03] <mikkelask> ok. vil a new graphics card help?? or is this pc just out of date ?? ;-)
#223 [05:03] <Andrio> I'm not sure.
#224 [05:06] <mikkelask> ok.. It is an old machine, so i might be time to put it in the dumpster ;-)
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#226 [05:07] <Balthor> hello ! is there an exact hour for the release of 1.9 ?
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#230 [05:17] <Andrio> No
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#232 [05:21] <Balthor> but it will come today for sure ?
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#246 [06:13] <BaneOfSmite> http://pastebin.com/4Vbks6KT My friend's mc keeps crashing, heres his crash report
#247 [06:15] <BaneOfSmite> I need help in fixing it so his game doesnt crash anymore or doesnt crash as often?
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#249 [06:16] <BaneOfSmite> He says he only starts crashing after 3-4 hours of gameplay
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#264 [06:32] <Guest73263> my minecraft will not startup i just download windows 10 and now minecraft will no launch
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#268 [06:41] <Guest73263> read above please!!
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#270 [06:51] <Emirhan1121> jj
#271 [06:51] <Emirhan1121> gays help mi
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#275 [06:54] <birdtune> My login is failing. I've been absolutely careful and typed in the username and password accurately. I've also tried the different accounts in my household. They are all failing. Help?
#276 [06:54] <GreyVulpine> birdtune - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#277 [06:55] <birdtune> It locks out every account for this IP?
#278 [06:55] <GreyVulpine> Yes
#279 [06:57] <Jay-> where is 1.9 thought it was suppose to release :o
#280 [06:57] <Swagycreeper> My computer has i need to upgrade my graphics
#281 [06:57] <GreyVulpine> 1.9 will be released when Mojang is ready to release it
#282 [06:57] <GreyVulpine> Swagycreeper - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#283 [06:57] <birdtune> The computer had my password saved and minecraft had my password where all I usually have to do is say PLAY - so I couldn't have typed it wrong.
#284 [06:58] <birdtune> Is this an indication of someone trying to hack?...but on my IP? huh?
#285 [06:58] <GreyVulpine> birdtune - Well, needless to say, the behavior you're experiencing can be explained by a simple automated lockout
#286 [06:58] <Swagycreeper> But i've already tried it and it told me to come here
#287 [06:58] <GreyVulpine> birdtune - I'd wait for it to expire, reset your password, then try again
#288 [06:58] <GreyVulpine> Swagycreeper - Then give us the link to your dxdiag
#289 [06:59] <Swagycreeper> how
#290 [06:59] <GreyVulpine> Swagycreeper - If you follow the directions, you would know
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#292 [06:59] <birdtune> Ok. Thanks for your help
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#301 [07:00] <Swagycreeper> ammmmm sry my mistake
#302 [07:01] <Swagycreeper> it works know
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#304 [07:01] <Swagycreeper> but thank
#305 [07:01] <Swagycreeper> u
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#308 [07:10] <stacey> Hi, I have just purchased Minecraft on the PC for my son. It has all downloaded ok and has been paid for, however when I click on the Minecraft link to open it and put the email and password in, it just refuses to let me in. I dont have windows 10, im just wondering if that has something to do with it?
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#326 [07:47] <svecify> Is a world reset required for 1.9?
#327 [07:53] <Andrio> I'm pretty sure it's not, but if you use a pre-1.9 world, you won't find any new features in areas you've already explored.
#328 [07:54] <Andrio> At least, no new world generation features
#329 [07:54] <svecify> Okay, thank you
#330 [07:55] <stacey> is any one able to answer my above query?
#331 [07:56] * lady [lady@notlogged] has joined #minecrafthelp
#332 [07:56] <lady> Hello
#333 [07:56] <lady> I have a problem with mojang
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#335 [07:59] <Andrio> stacey, what error message are you getting?
#336 [08:03] * MorphKrafter [MorphKrafter@notlogged] has joined #minecrafthelp
#337 [08:04] <MorphKrafter> Hello, how I can change my birthday?
#338 [08:05] <MorphKrafter> *Hello, how can I change my birthday in my Mojang account?
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#343 [08:14] <stacey> Hi, it just says sorry but we couldnt connect to our servers, please make sure your'e online and minecraft is not blocked.
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#347 [08:31] <HelpMe> help me my minecraft 1.9 dosent work
#348 [08:32] <King_matthew_nl> can any1 tell me if i can update my intel HD graphics 3000 to NVIDIA or AMD?
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#350 [08:35] <King_matthew_nl> can any1 tell me if i can update my intel HD graphics 3000 to NVIDIA or AMD?
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#352 [08:36] <DockLate> hey?
#353 [08:37] <King_matthew_nl> http://paste.ubuntu.com/15244010/
#354 [08:37] <King_matthew_nl> can any1 tell me if i can update my intel HD graphics 3000 to NVIDIA or AMD?
#355 [08:38] <DockLate> no you can't
#356 [08:38] <King_matthew_nl> can you tell me why not?
#357 [08:39] <DockLate> i forgot my log in information but i know the username and the secret question's answers but i don't remember the user name or the password
#358 [08:39] <DockLate> because you basically need to buy a nvidia or AMD
#359 [08:39] <DockLate> because gpus are physical hardware, they can't be updated
#360 [08:40] <King_matthew_nl> use your e-mail as username and get yourself a new password
#361 [08:40] <King_matthew_nl> im running a laptop without integrated graphics... how?
#362 [08:41] <King_matthew_nl> came with standard vga-adapter
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#364 [08:41] <DockLate> some laptops gpus can be changed (upgraded)
#365 [08:41] <King_matthew_nl> i know
#366 [08:41] <DockLate> or buy one and connect it with your laptop with a PCI adapter
#367 [08:42] <King_matthew_nl> i wanted to know if my laptop could be 'upgraded'
#368 [08:42] <DockLate> if your laptop's gpu can't be upgraded then i would recommend you to change to a PC
#369 [08:42] <DockLate> ooh, you need to know the model and google about that
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#371 [08:43] <King_matthew_nl> what do you mean with model?
#372 [08:44] <DockLate> your laptop's model number/Name as in DELL xps 15
#373 [08:44] * mellebjo11 [mellebjo11@notlogged] has quit. (Client Quit)
#374 [08:44] <DockLate> (the xps 15 is the model)
#375 [08:46] <King_matthew_nl> kk
#376 [08:46] <King_matthew_nl> but can i actually 'upgrade' it and if yes, to what?
#377 [08:47] <King_matthew_nl> i know AMD has his catalyst but i do not know if that works
#378 [08:47] <DockLate> it depends on the budget
#379 [08:47] <DockLate> and the load and games you play
#380 [08:48] <DockLate> if you are a casual gamer (plays few games and minecraft is one of them) then nvidia gtx 7xx or 960 would be good
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#385 [08:50] <Kenichi24> hello !
#386 [08:50] <Kenichi24> Are you german or english ?
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#396 [09:07] <Ollen_> I have been unable to log in to minecraft for about 12 hours now, I got on here yesterday and someone informed me that I just needed to wait three hours without logging in and then change my password. i have done this and still when I try and login it says invalid credentials after changin my credentials multiple times. I am unable to login to my minecraft account, the mojang website or minecraft.net. The issue is only on this computer and there are no
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#399 [09:16] <lolsiwer> hey guys, I have a really old minecraft account that has already been "migrated" to a mojang account, the only problem is, i havent done it. What should i do?
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#402 [09:18] <david> Hi, just tried to run 1.9 and got "# A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffa585f2177, pid=10212, tid=1584 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig75icd64.dll+0x12177]"
#403 [09:18] <WederJR> help not I log on my minecraft account
#404 [09:18] <david> "Can't keep up! Did the system time change, or is the server overloaded? Running 2968ms behind, skipping 59 tick(s)"
#405 [09:19] <david> anyone knows a fix for this?
#406 [09:19] <lolsiwer> hey guys, I have a really old minecraft account that has already been "migrated" to a mojang account, the only problem is, i havent done it. What should i do?
#407 [09:20] <WederJR> help not I log on my mojang account
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#409 [09:20] <david> lolsiwer - please visit: https://help.mojang.com/customer/portal/articles/438361
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#411 [09:21] <okseaim> Hello, cant log into my account, restetted pw to account but still cant log in... says pw is wrong...can someone help?
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#415 [09:23] <maw> Hi
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#417 [09:23] <Nielsvd17> hi
#418 [09:13] <Nielsvd17> can you help me
#419 [09:13] <Ollen_> I have been unable to log in to minecraft for about 12 hours now, I got on here yesterday and someone informed me that I just needed to wait three hours without logging in and then change my password. i have done this and still when I try and login it says invalid credentials after changin my credentials multiple times. I am unable to login to my minecraft account, the mojang website or minecraft.net. The issue is only on this computer and there are no
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#422 [09:13] <SkellyKid> guys
#423 [09:14] <SkellyKid> why aren't realms working ?? :/ :/
#424 [09:15] <maw> We have updated three computers to minecraft 1.9. The two macs are runing fine, but the windows laptop crashes with EXCEPTION_ACCESS_VIOLATION (0xc0000005) when connecting to our realm. Sometimes also local maps. I have been able to create a map though and that runs sometimes. I can run 1.8.9 fine. Any help?
#425 [09:15] <maw> The macs are connecting fine to realm.
#426 [09:16] <SkellyKid> no i tried 1.8.9 1.8.8 and still not working
#427 [09:16] <clarjon1> david: Your error is indicating that your graphics card driver is crashing when trying to run 1.9
#428 [09:18] <clarjon1> david: It looks like Minecraft is trying to use code which the driver tells it is supported, but then the graphics card essentially goes "I don't know what to do", causing the crash.
#429 [09:18] <SkellyKid> :/
#430 [09:19] <clarjon1> david: You'll have to wait for Intel to supply a patch, or for mojang to create a workaround. Try in 1.9.1 when it comes out, see if that works any better.
#431 [09:19] <SkellyKid> but my friend has windows and his realms are working and i have windows but realms dont work
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#434 [09:20] <david> ok thanks.
#435 [09:20] <SkellyKid> np
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#438 [09:22] <Rick> Hello :)
#439 [09:22] <Rick> Is it possible to start a Minecraft Server on a cluster ?
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#442 [09:27] <maw> Also if you need any of the error dump information please let me know
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#444 [09:28] * Gjoeringboe [Gjoeringboe@notlogged] has joined #minecrafthelp
#445 [09:28] <Gjoeringboe> howdy?
#446 [09:28] <Gjoeringboe> howdy!
#447 [09:29] <Gjoeringboe> I have a problem with 1.9...
#448 [09:29] <SkellyKid> me too
#449 [09:29] <SkellyKid> realms aren't working
#450 [09:30] <Gjoeringboe> I keep crashing when loading in worlds
#451 [09:30] <Gjoeringboe> :/
#452 [09:31] <Rick> Have you played the world with < 1.8 before ?
#453 [09:31] <Gjoeringboe> no
#454 [09:31] <Gjoeringboe> yes
#455 [09:31] <Gjoeringboe> all the things!
#456 [09:32] <Gjoeringboe> I've tried making new worlds and playing on new ones
#457 [09:32] <SkellyKid> Rick do your realms work in 1.9 ?
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#459 [09:33] <Gjoeringboe> this here is a dilemma
#460 [09:33] <Gjoeringboe> it truly is
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#462 [09:33] <Rick> i haven't test it before but i test it now wait
#463 [09:34] <Gjoeringboe> I've had this problem with the snapshots too and 1.8 works fine
#464 [09:34] <SkellyKid> okay
#465 [09:34] <Gjoeringboe> hm hm hm
#466 [09:35] <maw> @gjoeringboe: what error message do you get when it crashes?
#467 [09:36] <Rick> ore delete the version folder in this path "C:\Users\User\AppData\Roaming\.minecraft\versions" and start minecraft again
#468 [09:37] <SkellyKid> an error occurred (401)
#469 [09:37] <SkellyKid> when i open the realms
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#472 [09:38] <Rick> fail 401 is the most fail when your account is cracked
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#474 [09:38] <maw> 401 http error is unauthorized access. Are you logging in correctly?
#475 [09:39] <SkellyKid> yes
#476 [09:40] <maw> SkellyKid can you log in to your mojang account on the webpage?
#477 [09:40] <SkellyKid> yeah sure
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#480 [09:41] <SkellyKid> i logged in
#481 [09:41] <maw> At SkellyKid: is it your own realm you are trying to connect to?
#482 [09:41] <SkellyKid> its mine
#483 [09:41] <Rick> Gjoeringboe if i play with 1.9 my world dont crash
#484 [09:42] * guimlk02027 [guimlk02027@notlogged] has quit. (Quit: Web client closed)
#485 [09:42] <maw> SkellyKid: Are your realm paid for on the mojang page?
#486 [09:42] <Rick> Is it possible to start a Minecraft Server on a cluster ?
#487 [09:42] <SkellyKid> yes
#488 [09:44] <Gjoeringboe> yeah... I've found someone with the same problem and I've posted my crash report, so I think it'll sort itself out there
#489 [09:44] <Gjoeringboe> thanks for ze help
#490 [09:44] <maw> @SkellyKid: Ok. Guess you should wait for a proper support guy here then. Im out of ideas
#491 [09:44] <Gjoeringboe> cyas!
#492 [09:44] <Gjoeringboe> cyas!
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#494 [09:44] <SkellyKid> lol
#495 [09:44] <SkellyKid> okay :(
#496 [09:45] <SkellyKid> thanks again
#497 [09:45] <Rick> Can someone help me with a spezial question ?
#498 [09:45] <era> Hi - don't know if I'm at the right spot to get some help on Scrolls... I can log in to the launcher with my mojang account but the game itself gives me a pop-up saying 'authentication failed you need to re-login'. Have tried resetting password and reinstalling
#499 [09:46] <Ollen_> I have been unable to log in to minecraft for about 12 hours now, I got on here yesterday and someone informed me that I just needed to wait three hours without logging in and then change my password. i have done this and still when I try and login it says invalid credentials after changin my credentials multiple times. I am unable to login to my minecraft account, the mojang website or minecraft.net. The issue is only on this computer and there are no
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#504 [09:50] <SkellyKid> any admins in here ?
#505 [09:50] <RijkeTATA1> i cant login to mojang
#506 [09:52] <RijkeTATA1> Admins?
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#508 [09:54] <Ollen_> I have been unable to log in to minecraft for about 12 hours now, I got on here yesterday and someone informed me that I just needed to wait three hours without logging in and then change my password. i have done this and still when I try and login it says invalid credentials after changin my credentials multiple times. I am unable to login to my minecraft account, the mojang website or minecraft.net. The issue is only on this computer and there are no
#509 [09:54] <Ollen_> Can someone please help?
#510 [09:56] <Rick> Sounds like a gernerall Problem
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#514 [09:58] <evilbuni12> I can't update my minecraft and i clicked all the links and it said updating but i can't go on any servers because it still says I'm 1.8
#515 [09:58] <evilbuni12> can someone please help?
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#518 [09:59] <Dirty> Hi
#519 [10:00] <Dirty> I have a mojang account. Keep trying to change passwords, credetials, security questions just to log back into my minecraft account as its a paid version but i just cant seem to get it working again. totally lost....
#520 [10:00] * SkellyKid [SkellyKid@notlogged] has joined #minecrafthelp
#521 [10:00] <Dirty> It keeps thinking my account is associated too 2 emails..
#522 [10:00] <Dirty> keep chaning password, logging in. "inncorecct password"
#523 [10:00] <Dirty> and it keeps going around in circles
#524 [10:00] <Ollen_> Same problem many people seem to be having, including myself
#525 [10:00] * ThePeungiunIV [ThePeungiunIV@notlogged] has joined #minecrafthelp
#526 [10:00] <evilbuni12> I can't update to 1.9 so i can't go on like any servers
#527 [10:01] <Dirty> i cant even log in to my mojang online. Keeps saying wrong password and keep changing everything and still cant get it
#528 [10:01] <Dirty> just want my account so i can log in..
#529 [10:01] <Ollen_> same problem here
#530 [10:02] <evilbuni12> try to change ur password
#531 [10:02] <Dirty> tried about 8 times
#532 [10:02] <evilbuni12> try more
#533 [10:02] <Dirty> it keeps getting messed up with my non paid account
#534 [10:02] <Dirty> it keeps getting messed up with my non paid account
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#536 [10:03] <Dirty> now i cant even get into minecraft it self saying incorrect pass all the time..
#537 [10:03] <Ollen_> I have changed my password multiple times. that is not the issue
#538 [10:03] <evilbuni12> do u have to pay to update??????????
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#540 [10:03] <Ollen_> I can login to mojang fine on my phone, just not on my computer
#541 [10:03] <Chromaryu> ?? login/throttle
#542 [10:03] <Absol> login/throttle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#543 [10:03] <Absol> login/throttle: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#544 [10:03] <Ollen_> You told me that last night, absol, I did that and it still isn't working
#545 [10:03] <evilbuni12> i can't update to 1.9
#546 [10:04] <Ollen_> many people are having the same issue, I don't believe this is a user error
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#548 [10:04] <thepenguiniv> when i press play it keeps coming up with an error note
#549 [10:04] * Crystal|DND is now known as Crystal|AFK
#550 [10:04] <Chromaryu> (I'd say Absol is pokemon. as well as IRC bot)
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#552 [10:05] <evilbuni12> can someone please tell me how to update to 1.9
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#561 [10:07] <SkellyKid> guys
#562 [10:07] <SkellyKid> [Realms Notification Availability checker #1/INFO]: Could not authorize you against Realms server: Invalid session id
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#564 [10:07] <SkellyKid> why this happend to me :/
#565 [10:07] <ultimate255> Hello, I have resetted my account password and it still tells me I am using an incorrect password.. What should I do?
#566 [10:08] <stacey> I havent been able to log in since I purchased minecraft for PC on friday evening. Is there a helpline number?
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#569 [10:10] <Ollen_> I have been unable to log in to minecraft for about 12 hours now, I got on here yesterday and someone informed me that I just needed to wait three hours without logging in and then change my password. i have done this and still when I try and login it says invalid credentials after changin my credentials multiple times. I am unable to login to my minecraft account, the mojang website or minecraft.net. The issue is only on this computer and there are no
#570 [10:11] <Ollen_> My account has not been locked. I waited three hours after this happened before, and changed my password then attempted to login again.
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#581 [10:13] <HelpMe> ive been trying to log into my mc account but i wonnt let me
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#587 [10:16] <chrvest> i cant play minecraft!! it writes: crash report. what can i do?
#588 [10:17] <chrvest> pleas help me i have a new computer and my old computer can play minecraft!!!
#589 [10:18] <chrvest> er der nogle danske der kan hjælpe??
#590 [10:19] <chrvest> pleas help me. i am a youtuber there cant make new videos to my channel!!
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#593 [10:22] <DeadBushes_are_bae> HELP
#594 [10:13] <Ollen_> I have been unable to log in to minecraft for about 12 hours now, I got on here yesterday and someone informed me that I just needed to wait three hours without logging in and then change my password. i have done this and still when I try and login it says invalid credentials after changing my credentials multiple times. I am unable to login to my minecraft account, the mojang website or minecraft.net. The issue is only on this computer and there are no
#595 [10:13] <Ollen_> My account has not been locked. I waited three hours after this happened before, and changed my password then attempted to login again. I really need some help resolving this issue.
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#597 [10:13] <Milotaurus> my 1.9 dont work
#598 [10:14] <Milotaurus> pls help
#599 [10:16] <Milotaurus> if i wonna load a world it dont work 1.9
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#602 [10:22] * Anzhi is now known as Anzhelika|Away
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#604 [10:29] <bob> are realms not up right now for 1.9?
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#620 [10:45] <cantconnecttorealms> is there any info about realms anywhere as to why i cant connect to them right now?
#621 [10:45] <CuZzImHeftig> Hi i want to play the minecraft 1.9 version, but i cant cause the version do not download ?!
#622 [10:45] <magndut> i can run minecraft 1.8 but as soon as i open a world in 1.9 it ceeps crashing. can you help me plz?
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#625 [10:46] <CuZzImHeftig> m2
#626 [10:46] * osuka_ [osuka_@notlogged] has quit. (Quit: ...and the computer's sleeping again. Could someone wake it up for me?)
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#628 [10:46] <allen_> i need help
#629 [10:46] <callumhelp123> i need help with i cant join any servers because it says its outdated
#630 [10:47] <allen_> i need to know how i can play on a server that has minecraft 1.8 and mine is 1.9
#631 [10:47] <allen_> i need to know how i can play on a server that has minecraft 1.8 and mine is 1.9
#632 [10:47] * Epponator [Epponator@notlogged] has left #minecrafthelp
#633 [10:47] <allen_> same
#634 [10:47] <allen_> what do i do ppeople
#635 [10:47] <callumhelp123> allen do u have the same problam
#636 [10:47] <allen_> yes
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#638 [10:48] <CuZzImHeftig> Dafuq no one helps :D
#639 [10:48] <CuZzImHeftig> Dafuq no one helps :D
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#641 [10:48] <magndut> i need help i cant play minecraft 1.9 but i can play 1.8
#642 [10:49] <callumhelp123> i carnt join any servers
#643 [10:49] <allen_> me troo
#644 [10:49] <CuZzImHeftig> m2 magndut
#645 [10:49] <magndut> anyone who knows how to read the crashreports so you can fix it yourself?
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#647 [10:50] * CuZzImHeftig [CuZzImHeftig@notlogged] has quit. (Quit: Web client closed)
#648 [10:50] <magndut> or is there any place you can send it in
#649 [10:50] <allen_> help plzz
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#652 [10:50] <Accountissues> Can someone help me?
#653 [10:50] * era [era@notlogged] has quit. (Quit: Web client closed)
#654 [10:51] <Accountissues> I transfered an account to my e-mail and now it appears to be moved, but I can't login (incorrect password/username).
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#658 [10:51] <thestxnasty> does anyone know when realms will be up?
#659 [10:52] <cantconnecttorealms> thats what im trying to figure out thestxnasty.. lol
#660 [10:52] <niknak> hi i'm having issues with minecraft since the update it will not let me connect to servers or play single player
#661 [10:52] <niknak> just keeps crashing
#662 [10:52] <thestxnasty> so are the servers down?
#663 [10:53] <thestxnasty> or is it just bugged
#664 [10:53] <niknak> no someone checked and it works for them
#665 [10:53] <cantconnecttorealms> well im assuming youre getting the same connected refused: no further information
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#667 [10:53] <niknak> but i cant connect to any 1.9 servers
#668 [10:53] <cantconnecttorealms> so probably...?
#669 [10:53] <thestxnasty> it just says connection failed try again later
#670 [10:53] <thestxnasty> thats it
#671 [10:54] <niknak> i get this A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007fffd7712177, pid=12112, tid=6216 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig75icd64.dll+0x12177]
#672 [10:54] <Gifler> hello, i cant play mincraft 1.9 when i start the game it close down and i get Failed to write core dump. Minidumps are not enabled by default on client versions of Windows. what can i do to fix it ?
#673 [10:54] <niknak> its like this for every server i try
#674 [10:54] <callumhelp123> i carnt join a server
#675 [10:57] <thestxnasty> this is weird so does anyone have a eta on when this is going to be fixed?
#676 [10:57] <callumhelp123> for me it says the server is outdated
#677 [10:58] <niknak> it happens to me when i try servers that are 1.9 i cant even play single player as it also crashes on me
#678 [10:58] <cantconnecttorealms> oh seems like the realms are up cya
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#680 [10:58] <thestxnasty> well realms is done by mojong and default in the game so it should be updated with the game
#681 [10:58] <thestxnasty> so you would think
#682 [11:00] <thestxnasty> whoot realms is fix:D gl
#683 [11:00] <niknak> anybody can help me i really want to play :/
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#688 [11:07] <ASCPL> Does everyone know theat the Server 1.9 download link is broken?
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#690 [11:07] <TonidsGamer_> hello
#691 [11:08] <TonidsGamer_> plz help me
#692 [11:08] <niknak> im waiting too ...........
#693 [11:09] <TonidsGamer_> im lost my account
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#697 [11:11] <panda_man1234> hello
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#699 [11:11] <Em_> I need some help.
#700 [11:11] <panda_man1234> my game crashes when ever i launch 1.9
#701 [11:12] <Em_> Meto!
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#703 [11:12] <Em_> My game crashes every time i load 1.9...
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#706 [11:14] <EspurrGalaxy> Hello, everytime i open up minecraft 1.9 it crashes...
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#709 [11:15] <ASCPL> Well, they must know the server 1.9 exe link is bad beacuse it's done now. Using the JAR and it's working fine...
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#713 [11:16] <EspurrGalaxy> I have just swiched to 1.9, i have been trying to load it for about an hour now.
#714 [11:16] <EspurrGalaxy> Every single time it crashes.
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#718 [11:21] <EspurrGalaxy> Does anyone have any advice for me?
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#720 [11:13] <niknak> still crashing here
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#723 [11:19] <sqwam> Hello, i can't connect to my account, i changed a password but now it sign as demo version, but i have already bought several years ago
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#725 [11:22] <Alx_> Hello! I am trying to purchase minecraft with paysafe from Greece, but it doesn't seem to work. Is paysafe not available from Greece?
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#727 [11:22] <Alx_> I mean in the minecraft.net
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#734 [11:26] <papriko> 1.9 keeps crashing on windows 10?
#735 [11:27] <RooneyRule> I have a problem with my game crashing with an Exception_Access_Violation error showing up
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#738 [11:27] <RooneyRule> On windows 10 too
#739 [11:27] <papriko> same error
#740 [11:27] <papriko> here
#741 [11:28] <papriko> EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffb5261d6cc, pid=7328, tid=4920
#742 [11:28] <papriko> that's my error
#743 [11:29] <ItzKex> http://paste.ubuntu.com/15245308/
#744 [11:29] <ItzKex> Ops
#745 [11:29] <RooneyRule> http://paste.ubuntu.com/15245296/
#746 [11:29] <ItzKex> maby that will help
#747 [11:29] <Seewoo50> hello guys I have problem please help me :D I start louncher but he stopped me and say "NPE: Missing files required for launc"
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#750 [11:32] <ItzKex> My minecraft wont start it just says somting whit my grafic card and windows 10 pls help my friend just restared his computer does that help?
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#753 [11:32] <piepsi> guys how can i downgrade my 1.9 to 1.8.9
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#756 [11:33] <ItzKex> piepsi: you press edit profile
#757 [11:33] <piepsi> oh ok
#758 [11:33] <ItzKex> or how do you mean
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#760 [11:34] <piepsi> because i cant play on the servers with the 1.9
#761 [11:34] <ItzKex> ok
#762 [11:34] <piepsi> thanks ;)
#763 [11:34] <ItzKex> Np
#764 [11:34] <ItzKex> :D
#765 [11:34] <Ollen_> I am unable to login to mc and have been for the past 20 hours or so. It tells me I have the wrong login credentials even after changing my password multiple times. I am unable to access my account on mojang, minecraft.net and my minecraft itself. It is not issues with my info as I can login in just fine from my phone.
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#769 [11:36] <James> How do i fiz my bungee cord issue on minecraft?
#770 [11:36] <ItzKex> Ollen_: have you restarted your computer? i dont know if it helps but you can try :P
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#772 [11:36] <Ollen_> multiple times
#773 [11:36] <James> Yeah i have
#774 [11:36] <ItzKex> ok ;(
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#776 [11:37] <James> so no one can help?
#777 [11:38] <Ollen_> James, I would uninstall minecraft altogether and then reinstall it
#778 [11:38] <ItzKex> LACK OF UPDATED GRAPHICS DRIVERS IT SAYS FOR ME WEN I TRY TO START IT...
#779 [11:39] <ItzKex> ops sry for caps
#780 [11:39] <Ollen_> update your graphics driver then? simple fix
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#782 [11:39] <ItzKex> Ollen_: How?
#783 [11:39] <Laxai> i just downloaded the update and noticed that the texture of rabbits is gliched... they started out as werit ... things and now their just feet...
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#787 [11:42] <Qball> how can I test if my ip is being throttled by mojang
#788 [11:42] * Eric is now known as Guest8524
#789 [11:42] <ItzKex> Ollen_: How do i update my graphics driver?
#790 [11:42] * Alex_ [Alex_@notlogged] has quit. (Client Quit)
#791 [11:43] <Ollen_> what kind of graphics card do you have?
#792 [11:43] <ItzKex> I dont know xD
#793 [11:43] <ItzKex> Well it isent relly my computer
#794 [11:44] <Ollen_> Well, you will need to figure that out then you can simply google that graphics card and install the latest driver for it
#795 [11:44] <Guest8524> Anyone else having trouble running the 1.9 update? It launches the game but when you go to load a world the game crashes every time without hesitation.
#796 [11:44] <ItzKex> ok thanks Ollen_
#797 [11:44] * Danielle_ [Danielle_@notlogged] has quit. (Ping timeout: 195 seconds)
#798 [11:44] <Laxai> try creating a new one...
#799 [11:45] <Guest8524> New worlds do not work either
#800 [11:45] <Laxai> then i dont know.
#801 [11:45] <Laxai> i cleared my .minecraft before updating.
#802 [11:45] <Ollen_> Well, I cannot even login to mc currently, I cant help with that
#803 [11:46] * Qball [Qball@notlogged] has quit. (Remote host closed the connection)
#804 [11:46] <Guest8524> I cleared and even re installed. It doesnt make sense because i dont think many other people seem to be having the problem
#805 [11:46] <Laxai> so nobudy know how i fix the problem with those things... i mean rabbits... also pigs are invisibble
#806 [11:46] <Laxai> try updating java?
#807 [11:47] <ItzKex> But my friend had the same problem then his computer restared when he preesed Fix problem. But when i did i came to this site (sry for bad english)
#808 [11:47] * Alx_ [Alx_@notlogged] has joined #minecrafthelp
#809 [11:47] <ItzKex> But i will try to do what you said Ollen_
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#814 [11:48] <Laxai> well aparently that other minecraft launcher fixed my problem...
#815 [11:48] <pegi> me minncraft is being annying
#816 [11:49] <Laxai> sooooo... bye
#817 [11:49] <pegi> the server thing ain't working with bungeecord 1.8
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#820 [11:50] <pegi> fuck off
#821 [11:50] <Absol> pegi: Please keep it civil
#822 [11:50] * usagisarah01 [usagisarah01@notlogged] has joined #minecrafthelp
#823 [11:50] <pegi> no help at all
#824 [11:50] <pegi> u useless cunt
#825 [11:50] * Absol kicked pegi from #minecrafthelp (Reason: egi :Keep it civilized, you are just a human)
#826 [11:50] * James [James@notlogged] has joined #minecrafthelp
#827 [11:50] <James> Bungee cord issue?
#828 [11:50] <James> how do i fix it
#829 [11:51] <James> anyone?
#830 [11:51] <Ollen_> I am unable to login to mc and have been for the past 20 hours or so. It tells me I have the wrong login credentials even after changing my password multiple times. I am unable to access my account on mojang, minecraft.net and my minecraft itself. It is not issues with my info as I can login in just fine from my phone.
#831 [11:51] <usagisarah01> since 1.9 has gone active I keep getting booted from realms when I log into them.
#832 [11:51] <James> do you know how to fix my bungee cord issue???]
#833 [11:52] <MissHouse> Hello, since the 1.9 update, I can't play anymore, impossible to destroy blocs or to have the daylight, my world is stopped on night…sorry for the quality of my english. What can I do?
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#835 [11:52] * Alx_ [Alx_@notlogged] has quit. (Ping timeout: 195 seconds)
#836 [11:53] <ItzKex> James: sertch on youtube maby? xD
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#838 [11:53] * Qball [Qball@notlogged] has joined #minecrafthelp
#839 [11:54] <Glasscatt> I can't start playing...
#840 [11:55] <Glasscatt> I pushed the play button and nothing happens...
#841 [11:56] <James> Does anyone know how to fix this fucking bungee cord thing?????
#842 [11:56] <Absol> James: Please keep it civil
#843 [11:56] <Glasscatt> I was playing fine...then it froze...so I "quit and closed"
#844 [11:56] <Ollen_> Absol do you have any idea about how to go about fixing my issue?
#845 [11:56] <ItzKex> Ollen_: I had that problem to but i just keep trying difrent things and finaly it worked but your probblably sure about your Pasword and e-mail or username
#846 [11:57] * James [James@notlogged] has quit. (Quit: Web client closed)
#847 [11:57] <Ollen_> I have tried pretty much everything I can think of and still cant login, I know for a fact that my credentials are correct, as they work on my phone. I just cant login on this pc.
#848 [11:57] <Glasscatt> when I opened the launcher again...now nothing happens
#849 [11:59] <Omen> Ollen_, completely retype the email address instead of autofilling. you might have a ,com instead of .com
#850 [11:59] <Omen> or other small mistakes that are not at first obvious
#851 [12:00] <Glasscatt> I have tried all the usual things...
#852 [12:00] <Ollen_> I have attempted that already also.
#853 [12:01] * GreyVulpine coughs lightly
#853 [12:01] <GreyVulpine> - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#854 [12:01] <MissHouse> I have the same problem with my email address, not recognized by Mojan account
#855 [12:02] <Omen> GreyVulpine, sounds abusable to keep someone else from playing
#856 [12:02] <GreyVulpine> Nah
#857 [12:02] <ItzKex> Ollen_: if you have a friend you maby can ask him/her to login on your mc and see if that works so yuo know if it is your account or your mc
#858 [12:02] <GreyVulpine> It's IP-based, so you really only have yourself to blame
#859 [12:02] <ItzKex> or Maby GreyVulpine´s idea was better.. xD
#860 [12:03] * usagisarah01 [usagisarah01@notlogged] has quit. (Quit: Web client closed)
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#862 [12:04] * sussielyn [sussielyn@notlogged] has joined #minecrafthelp
#863 [12:05] <sussielyn> i need help
#864 [12:05] <sussielyn> now!
#865 [12:06] <Maw> Hi. System: Windows. Game crash after update most of the time. Exception access violation ... x05. See a few others on forums reporting the same. Any solutions?
#866 [12:06] <mattym> ??> Maw launcher/crash-log
#867 [12:06] <Absol> Maw: We need to see your crash log, which appears after a crash.
#868 [12:06] <Absol> Maw: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#869 [12:06] * Ramsy [Ramsy@notlogged] has joined #minecrafthelp
#870 [12:07] <Ollen_> That is not the issue GreyVilpin, I have done that three times now, and it still does not work, I even waited 6 hours at one point just to be sure.
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#872 [12:07] <Maw> Ok, thanks absol. Switching
#873 [12:07] <sussielyn> I can not comment on worlds and there's crash report
#874 [12:07] <Ramsy> So i just updated to 1.9 and even the menu is really laggy, but when i play other versions it runs fine at 60+ fps, any ideas?
#875 [12:07] * afroemo [afroemo@notlogged] has joined #minecrafthelp
#876 [12:07] <Ollen_> And like I said the credentials are correct as I can login to my account fine on my phone
#877 [12:07] * HeartBrokenPuppy [HeartBrokenPuppy@notlogged] has joined #minecrafthelp
#878 [12:08] <mattym> Ollen_, Then you are lockedo ut
#879 [12:08] <Ollen_> How do I change that?
#880 [12:08] <mattym> Ollen_, Follow the instructions you were given
#881 [12:08] <HeartBrokenPuppy> Exeption Access Violation error?? Any ideas how to fix this?
#882 [12:08] * juan [juan@notlogged] has quit. (Client Quit)
#883 [12:08] <Ollen_> I did that already...
#884 [12:08] <mattym> ??> HeartBrokenPuppy launcher/crash-log
#885 [12:08] <Absol> HeartBrokenPuppy: We need to see your crash log, which appears after a crash.
#886 [12:08] <Absol> HeartBrokenPuppy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#887 [12:08] <mattym> Ollen_, You did not.
#888 [12:08] <Ollen_> multiple times, I have been locked out for almost a day now
#889 [12:08] <Ollen_> Yes I did
#890 [12:09] <sussielyn> Absol?
#891 [12:09] <mattym> Ollen_, Make sure you do not attempt to log in at all or change any account info for 3 hours, after that, do a password reset then attempt to log in
#892 [12:09] <afroemo> i need help with my minecraft launcher as when i try to play i get a crash saying something about my drivers
#893 [12:09] <mattym> sussielyn, Did you create the link you were asked for?
#894 [12:09] * maw_ [maw_@notlogged] has joined #minecrafthelp
#895 [12:09] <Ollen_> That is what I have done three times already, but I guess I will try again...
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#897 [12:09] * Evetehpotato [Evetehpotato@notlogged] has joined #minecrafthelp
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#901 [12:09] <afroemo> yes have a link for my crash report yes
#902 [12:10] <mattym> afroemo, Do you have the link to your dxdiag report? If so please post the link in this chat.
#903 [12:10] <HeartBrokenPuppy> http://paste.ubuntu.com/15245545/
#904 [12:10] <afroemo> http://paste.ubuntu.com/15245510/
#905 [12:10] * Maw [Maw@notlogged] has quit. (Ping timeout: 195 seconds)
#906 [12:10] * Ramsy [Ramsy@notlogged] has quit. (Client Quit)
#907 [12:10] <mattym> HeartBrokenPuppy, Do you know how to get to your game directory?
#908 [12:11] <sussielyn> which link?
#909 [12:11] <mattym> afroemo, Go to minecraft.net/download and make sure to get the launcher version that ends in .msi
#910 [12:11] <Evetehpotato> All my servers are coming up as outdated, I have 16 servers so I'm pretty sure they can't all be outdated right ? I'm new ish to this so any help would be great tank ya. <3
#911 [12:11] <HeartBrokenPuppy> I believe so
#912 [12:11] <mattym> afroemo, Use that to reinstall Minecraft and make sur to use the new shortcut it makes to start the game
#913 [12:11] * ItzKex [ItzKex@notlogged] has quit. (Ping timeout: 195 seconds)
#914 [12:12] <mattym> Evetehpotato, There was an update to the game today, if you did the update and the servers did not yet, that would explain it
#915 [12:12] <mattym> Evetehpotato, Or the servers updated and you did not
#916 [12:12] <HeartBrokenPuppy> I'm in game directory
#917 [12:12] * Ollen_ [Ollen_@notlogged] has quit. (Quit: Web client closed)
#918 [12:12] <sussielyn> which link?
#919 [12:12] <gogo> hi guys i am a italian player i just open minecraft and something chenged for 1.9 i open a world and i play for 30 minutes when i retry to login the word is bug and appears and disapper thing any time i try to move please help thi corrupt all my world
#920 [12:12] <mattym> HeartBrokenPuppy, Find the file called "options" or options.txt and delete that then restart the game
#921 [12:13] * rhikelme [rhikelme@notlogged] has quit. (Ping timeout: 195 seconds)
#922 [12:13] <Evetehpotato> Ahhhhh okay is there a way I can like un update ? XD stupid IK but I have no idea
#923 [12:13] <sussielyn> mattym, which link
#924 [12:13] <HeartBrokenPuppy> Alright Thanks.
#925 [12:13] <gogo> someone who help me?
#926 [12:13] * MissHouse [MissHouse@notlogged] has quit. (Quit: Web client closed)
#927 [12:13] <mattym> ??> sussielyn launcher/crash-log
#928 [12:13] * joo7177 [joo7177@notlogged] has joined #minecrafthelp
#929 [12:13] <Absol> sussielyn: We need to see your crash log, which appears after a crash.
#930 [12:13] <Absol> sussielyn: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#931 [12:14] <mattym> Evetehpotato, Can you open the launcher, and then hit the Edit Profile button
#932 [12:14] * Wesdia [Wesdia@notlogged] has joined #minecrafthelp
#933 [12:14] <HeartBrokenPuppy> Thanks for the help ,Worked
#934 [12:14] * HeartBrokenPuppy [HeartBrokenPuppy@notlogged] has quit. (Quit: Web client closed)
#935 [12:14] <gogo> hey man
#936 [12:14] <mattym> Evetehpotato, Where it says "Use Version" what does it have selected
#937 [12:14] <gogo> can you help me?
#938 [12:14] <mattym> gogo, Patience
#939 [12:14] <gogo> ty
#940 [12:14] <Evetehpotato> Latest version
#941 [12:14] <Wesdia> I can't join my Minecraft account anymore!! I can't join other accounts also. Can someone help me please!!!!!
#942 [12:15] <sussielyn> I am Dutch, and a friend of mine has already been once again and issue and he looks along with Skype and you have to give a link to something that you can copy your crach report
#943 [12:15] <mattym> Evetehpotato, Ok you can set it to an older one and see if the servers work
#944 [12:15] <Evetehpotato> Will do
#945 [12:15] <sussielyn> mattym, I am Dutch, and a friend of mine has already been once again and issue and he looks along with Skype and you have to give a link to something that you can copy your crach report
#946 [12:15] <mattym> sussielyn, Read the info Absol sent you
#947 [12:16] <mattym> sussielyn, I need a copy of the crash you are getting according to the instructions you were sent
#948 [12:16] <sussielyn> ok
#949 [12:16] <mattym> ??> gogo win/reinst
#950 [12:16] <Absol> gogo: You may need to reinstall the locally installed files that Minecraft puts into place.
#951 [12:16] <Absol> gogo: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#952 [12:16] <mattym> gogo, Try the info Absol sent ^
#953 [12:16] <joo7177> oh my god
#954 [12:16] <joo7177> crash
#955 [12:16] <joo7177> shit
#956 [12:16] <Absol> joo7177: Please keep it civil
#957 [12:16] <Wesdia> I can't join my Minecraft account anymore!! I can't join other accounts also. Can someone help me please!!!!!
#958 [12:16] <Evetehpotato> Yea that worked, thank you for the help
#959 [12:17] <gogo> ok thank you
#960 [12:17] <mattym> Wesdia, What error are you getting?
#961 [12:17] <Glasscatt> wesdia...me too!
#962 [12:17] <Wesdia> I will look for it
#963 [12:17] <sussielyn> mattym, thank you, but the crisis is resolved
#964 [12:17] * Qball [Qball@notlogged] has quit. (Remote host closed the connection)
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#966 [12:18] <Glasscatt> i'm not getting an error
#967 [12:18] <Glasscatt> it just won't load
#968 [12:19] <Wesdia> I get invalid username or password
#969 [12:19] <Wesdia> And I use the good username and password
#970 [12:19] <Wesdia> !!!
#971 [12:19] <Glasscatt> helllooooo
#972 [12:19] <Wesdia> mattym
#973 [12:19] <mattym> Wesdia, And do you get the same error on the website?
#974 [12:19] <Wesdia> I will look for it
#975 [12:20] <Wesdia> A moment please
#976 [12:20] * Qball [Qball@notlogged] has joined #minecrafthelp
#977 [12:20] * Qball [Qball@notlogged] has joined #minecrafthelp
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#979 [12:20] <Glasscatt> is th game own?
#980 [12:20] * Evetehpotato [Evetehpotato@notlogged] has quit. (Ping timeout: 195 seconds)
#981 [12:20] <Glasscatt> down?
#982 [12:20] <mattym> Glasscatt, No
#983 [12:21] <Glasscatt> so why can't I start playing
#984 [12:21] <mattym> Glasscatt, I dont know, you still havent given me any details, "I just wont start" doesnt help us at all
#985 [12:21] <Glasscatt> again...
#986 [12:22] <Wesdia> No, I cant login on the website of Minecraft
#987 [12:22] <Glasscatt> game froze
#988 [12:22] <mattym> ??> Wesdia login/throttle
#989 [12:22] <Absol> Wesdia: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#990 [12:22] <Absol> Wesdia: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#991 [12:22] <Glasscatt> quit then tried to load again
#992 [12:22] <mattym> Glasscatt, Again... that isnt detail
#993 [12:22] <mattym> Glasscatt, Are you gettiing any error messages, warnings, or crash logs?
#994 [12:22] <Glasscatt> at the launcher...I hit play...nothing happens
#995 [12:22] * delfinaezequiel [delfinaezequiel@notlogged] has quit. (Ping timeout: 195 seconds)
#996 [12:23] <Glasscatt> no on all coubts
#997 [12:23] <Glasscatt> counts
#998 [12:23] <mattym> Glasscatt, After you hit play, does the launcher stay open?
#999 [12:23] <Glasscatt> just nothing...
#1000 [12:13] <Glasscatt> after i hit play..."preparing something..." flashes then nothing happens
#1001 [12:13] * maw [maw@notlogged] has joined #minecrafthelp
#1002 [12:13] <Glasscatt> yes it stays open
#1003 [12:14] <Glasscatt> like for over 5 min...I tried
#1004 [12:14] <mattym> ??> Glasscatt launcher/crash-log
#1005 [12:14] <Absol> Glasscatt: We need to see your crash log, which appears after a crash.
#1006 [12:14] <Absol> Glasscatt: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1007 [12:14] <mattym> Glasscatt, Can you do what Absol said
#1008 [12:14] <mattym> Glasscatt, But instead of the crash report
#1009 [12:14] <mattym> Glasscatt, Copy whats on the launcher log tab after you hit play
#1010 [12:15] <Glasscatt> I got no report..the game just stopped responding
#1011 [12:16] * LUISSABE [LUISSABE@notlogged] has joined #minecrafthelp
#1012 [12:16] <mattym> Glasscatt, Read what i said
#1013 [12:16] <LUISSABE> HI I HAVE A PROBLEM
#1014 [12:16] <LUISSABE> MY MINECRAFT IS IN SPANISH
#1015 [12:16] <Glasscatt> preparing...
#1016 [12:17] <mattym> LUISSABE, Did you set it that way, and turn off the caps
#1017 [12:17] <LUISSABE> AND SAID ERROR AL INICIAR SESION
#1018 [12:17] <Glasscatt> that is what is flashed...after i hit play
#1019 [12:18] <LUISSABE> I HAVE ALREADY TRIED TO RESTARTED IT
#1020 [12:18] <Glasscatt> someone mentioned a lock out
#1021 [12:18] <mattym> Glasscatt, No, in the launcher, there is a tab called "Launcher Log'
#1022 [12:18] * njot [njot@notlogged] has joined #minecrafthelp
#1023 [12:18] <maw> @absol: Hi Absol. I posted the error log http://paste.ubuntu.com/15245679/
#1024 [12:18] <mattym> Glasscatt, Hit that, and copy whats there according to Absol's instructions
#1025 [12:18] <Glasscatt> k. hold on...
#1026 [12:19] <mattym> LUISSABE, Again, stop with the Caps
#1027 [12:19] * njot [njot@notlogged] has quit. (Client Quit)
#1028 [12:19] <LUISSABE> WHICH CAPS?
#1029 [12:19] <LUISSABE> I DONT KNOW
#1030 [12:20] <mattym> maw, Do you know how to get to the game directory folder?
#1031 [12:20] <Wesdia> WHOIS
#1032 [12:20] <mattym> LUISSABE, Stop using all capitol letters
#1033 [12:20] <LUISSABE> ahhh ok
#1034 [12:20] <LUISSABE> sorry+
#1035 [12:21] <LUISSABE> can you help me?
#1036 [12:21] <maw> sure mattym
#1037 [12:21] <Glasscatt> k. done
#1038 [12:21] <LUISSABE> i cant play multiplayer servers
#1039 [12:21] <mattym> LUISSABE, Is you game language not meant to be set to spanish?
#1040 [12:21] <LUISSABE> yes it is
#1041 [12:21] <LUISSABE> im from peru
#1042 [12:22] <mattym> LUISSABE, Can you set it to English, and get the error again
#1043 [12:22] <mattym> LUISSABE, Then let me know what the error says
#1044 [12:22] <LUISSABE> ok
#1045 [12:22] <mattym> Glasscatt, Ok, if your done then you should have a link to paste here
#1046 [12:22] <LUISSABE> wait me a second
#1047 [12:23] <mattym> maw, Open that directory, find the file called options or options.txt and delete it, then restart Minecraft
#1048 [12:23] <maw> thanks
#1049 [12:24] <Glasscatt> [13:16:22 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows... [13:16:22 INFO]: Current time is Feb 29, 2016 1:16:22 PM [13:16:22 INFO]: System.getProperty('os.name') == 'Windows 8.1' [13:16:22 INFO]: System.getProperty('os.version') == '6.3' [13:16:22 INFO]: System.getProperty('os.arch') == 'x86' [13:16:22 INFO]: System.getProperty('java.version') == '1.8.0_60' [13:16:22 INFO]: System.getProperty('java
#1050 [12:24] <mattym> Glasscatt, You did not follow the directions
#1051 [12:25] <Glasscatt> where...
#1052 [12:25] <mattym> ??> Glasscatt launcher/launcher-log
#1053 [12:25] <mattym> ??> Glasscatt launcher/log
#1054 [12:25] <Absol> Glasscatt: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1055 [12:25] <Absol> Glasscatt: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1056 [12:26] <mattym> Glasscatt, You need to copy it to the paste site and get me the link to it. the log itself is too long to be pasted here
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#1058 [12:29] <Glasscatt> 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 [13:34:39 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows... [13:34:39 INFO]: Current time is Feb 29, 2016 1:34:39 PM [13:34:39 INFO]: System.getProperty('os.name') == 'Windows 8.1' [13:34:39 INFO]: System.getProperty('os.version') == '6.3' [13:34:39 INFO]: System.getProperty('os.arch') == 'x86' [13:34:39 INFO]: System.getProperty('java.version') == '1.8
#1059 [12:29] <mattym> Glasscatt, Again
#1060 [12:29] <mattym> Glasscatt, You cannot copy all the text here
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#1062 [12:30] <mattym> Glasscatt, Just the link to the paste page, it looks like paste.ubuntu.com/#######
#1063 [12:32] <Glasscatt> http://paste.ubuntu.com/15245763/
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#1066 [12:32] <mattym> Glasscatt, Go to minecraft.net/download
#1067 [12:33] <mattym> Glasscatt, get the version of the launcher that ends in .msi
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#1069 [12:33] <mattym> Glasscatt, Use that to reinstall Minecraft, if you dont see an Install option when you run it, choose Repair
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#1071 [12:33] <mattym> Glasscatt, Make sure to use the new shortcut for Minecraft it makes
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#1074 [12:35] <Glasscatt> hol on..
#1075 [12:35] * CrystalMare is now known as Crystal|AFK
#1076 [12:35] <Glasscatt> hold on
#1077 [12:35] <piebe_wilders> i need help with my minecraft launcher which doesnt work because my graphic drive is outdated, what to do?
#1078 [12:35] <Glasscatt> door..
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#1080 [12:37] <Glasscatt> brb
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#1082 [12:37] <maw> @mattym: it seem to fix it, but then I changed the language and the game crashed again. I changed it back and it was fine again.
#1083 [12:39] <mattym> maw, Make sure that when you change the settings ingame, you dont have that file open anywhere
#1084 [12:39] * txg1152 [txg1152@notlogged] has joined #minecrafthelp
#1085 [12:39] <mattym> maw, If you get the same issue when changing the language again
#1086 [12:39] <mattym> ??> maw win/reinst
#1087 [12:39] <Absol> maw: You may need to reinstall the locally installed files that Minecraft puts into place.
#1088 [12:39] <Absol> maw: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1089 [12:39] <mattym> maw, try the full file reinstall ^
#1090 [12:40] <afroemo> sorry i had to go pease could i have some help with my launcher crashing and it saying something about my drivers
#1091 [12:40] <mattym> afroemo, Go to minecraft.net/download and make sure to get the launcher version that ends in .msi
#1092 [12:41] <afroemo> okay one minute
#1093 [12:41] <mattym> afroemo, Make sure you use that to install Minecraft, and make sure to use the new shortcut it makes
#1094 [12:41] <maw> @mattym: thanks.
#1095 [12:42] <maw> @absol: thanks, will try if the options delete dont work.
#1096 [12:43] <maw> bye bye. Have a great evening good and helpful people. You're awesome :)
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#1098 [12:44] <txg1152> Hello, anyone else getting a game crash right after world load in 1.9? Happens for me in both 1.8.9 and 1.9 worlds. The error is EXCEPTION_ACCESS_VIOLATION. I am running Windows 10 and Minecraft 1.8.9 ran just fine. Thanks.
#1099 [12:46] <mattym> ??> txg1152 launcher/crash-log
#1100 [12:46] <Absol> txg1152: We need to see your crash log, which appears after a crash.
#1101 [12:46] <Absol> txg1152: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1102 [12:47] <txg1152> of course, one moment.
#1103 [12:47] <afroemo> its fixed thanks
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#1109 [12:52] <txg1152> My launcher crash report and error log are posted to http://paste.ubuntu.com/15245936/ thanks
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#1113 [12:53] <Chufftychuff> My minecraft sounds won't download!I've tried deleting my assets and the sounds download just stops and then it starts MC then there's a missing sound event for everything
#1114 [12:53] <mattym> txg1152, Do you know how to get to your Game Directory?
#1115 [12:53] <LUISSABE> i have a promblem , when i tried to join to a multiplayer server it said: failed to login invalid session (try restarting your game), i have already tried to restarting it but the probled didt solve
#1116 [12:53] <LUISSABE> can you help me?
#1117 [12:53] <Chufftychuff> Yes
#1118 [12:53] <mattym> ??> LUISSABE launcher/relog
#1119 [12:53] <Absol> LUISSABE: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1120 [12:53] <Glasscatt> new problem...can't log onto cobalt server...BungeeCord 1.8 in red with x's thru bars...
#1121 [12:53] <mattym> Glasscatt, Then its on a diffrerent version of the game then you are
#1122 [12:54] <Glasscatt> so what now?
#1123 [12:54] <Chufftychuff> Can somebody help me with my sound problem
#1124 [12:54] <mattym> Chufftychuff, If they are failing to download, its likely an issue with your internet connection, or a program blocking it
#1125 [12:54] <mattym> Glasscatt, In the launcher, hit Edit Profile
#1126 [12:54] * kevin_ [kevin_@notlogged] has joined #minecrafthelp
#1127 [12:54] <Glasscatt> k
#1128 [12:54] <mattym> Glasscatt, Then in the window that opens find the part that says Use Version, and set it to the version the server you use are on
#1129 [12:55] <Chufftychuff> I've tried turning off the security and also I've checked the internet connection
#1130 [12:55] <mattym> Chufftychuff, What antivirus do you have installed?
#1131 [12:55] <Glasscatt> which is...?
#1132 [12:55] <Chufftychuff> Nortorn
#1133 [12:55] <mattym> Glasscatt, You will need to figure that out
#1134 [12:56] <mattym> ??> Chufftychuff av/norton
#1135 [12:56] <Absol> Chufftychuff: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#1136 [12:56] <Glasscatt> lol
#1137 [12:56] <Chufftychuff> What?
#1138 [12:56] <mattym> Chufftychuff, Uninstall Norton, it causes issues with the launcher
#1139 [12:56] <Chufftychuff> Oh. Wellus disabling it is like turning it off
#1140 [12:56] <mattym> Chufftychuff, No
#1141 [12:57] <mattym> Chufftychuff, Turning it off does not solve the issue
#1142 [12:57] <Chufftychuff> OK I'll try
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#1145 [12:57] * Presidents [Presidents@notlogged] has joined #minecrafthelp
#1146 [12:58] <Wernerbeinhart0> My minecraft crash the hole time on 1.9
#1147 [12:58] * neo__ [neo__@notlogged] has joined #minecrafthelp
#1148 [12:59] <Wernerbeinhart0> How do I fix it
#1149 [12:59] <mattym> ??> Wernerbeinhart0 launcher/crash-log
#1150 [12:59] <Absol> Wernerbeinhart0: We need to see your crash log, which appears after a crash.
#1151 [12:59] <Absol> Wernerbeinhart0: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1152 [12:59] <Presidents> I bought a account a few months ago by the name of 'Presidents' of a account seller strictly for its name. It got banned today like many other accounts how can i retrieve it.
#1153 [12:59] <neo__> Hey I have a q guys, everytime I launch 1.9 it crashes within a few seconds
#1154 [12:59] <mattym> Presidents, You purchased the account from another person?
#1155 [12:59] <mattym> ??> neo__ launcher/crash-log
#1156 [12:59] <Absol> neo__: We need to see your crash log, which appears after a crash.
#1157 [12:59] <Absol> neo__: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1158 [13:00] <Glasscatt> Whoopie!!!!!!! thanx...I'm in!
#1159 [13:00] <neo__> http://paste.ubuntu.com/15246029/
#1160 [13:00] <Presidents> mettym, yes.
#1161 [13:00] <Glasscatt> bye!
#1162 [13:00] <mattym> neo__, Do you know how to get to your Game Directory?
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#1165 [13:00] <neo__> is it in the %appdata% folder
#1166 [13:00] * Wernerbeinhart0 [Wernerbeinhart0@notlogged] has quit. (Client Quit)
#1167 [13:00] <Presidents> mattym* Yes i did.
#1168 [13:00] * kok23423 [kok23423@notlogged] has quit. (Client Quit)
#1169 [13:00] <mattym> Presidents, Well as the reselling of accounts, as well as purchasing accounts not from Mojang is against the TOS, there is nothing you can do
#1170 [13:00] <mattym> neo__, Yes
#1171 [13:01] <mattym> neo__, Go there, go to the .minecraft folder, find the file called options or options.txt and delete it, then restart the game
#1172 [13:01] <neo__> http://paste.ubuntu.com/15246049/
#1173 [13:01] <neo__> There sorry
#1174 [13:01] <Presidents> I was not aware of that. How ever with that in mind. What is banning the accounts of players going to help with. Would it not be better to ban the people who are selling the accounts?
#1175 [13:01] <neo__> oh ok
#1176 [13:02] <mattym> Presidents, Well as the sale of accounts is against the rules, that account still belongs to its original owner, and thats what they did
#1177 [13:02] <mattym> Presidents, They banned the account of someone selling it
#1178 [13:02] <mattym> Presidents, Point is, you have no course of action to resolve it
#1179 [13:03] <neo__> It crashed again, did my report help?
#1180 [13:03] <Presidents> Of so the account is perm banned yes? Is there any way of me retrieving the user name?
#1181 [13:03] <mattym> neo__, Did you delete the file and restart the game completely
#1182 [13:03] <mattym> Presidents, No
#1183 [13:03] <mattym> Presidents, Are you banned on one server?
#1184 [13:03] <mattym> Presidents, Or are you getting a message from the launcher/game itself?
#1185 [13:04] <neo__> Yep
#1186 [13:04] <neo__> oh no hang on
#1187 [13:04] <Presidents> mattym No my account is banned and I can not log into it. It says that the there is no account belonging to that user name. All i am trying to do is retrieve my account as I had purchases on it.
#1188 [13:04] <neo__> i deleted the wrong options
#1189 [13:05] <txg1152> So I was having a crash problem that looked like the same report neo__ posted... renaming options.txt to options_old.txt and restarting seems to have fixed the issue for me.
#1190 [13:05] <GreyVulpine> Presidents - I'm sorry, only the original owner can recover the account.
#1191 [13:05] <txg1152> thanks!
#1192 [13:06] <neo__> i deleted the options.txt file already tho txg1152
#1193 [13:06] <Presidents> GreyVulpine in that case the original seller of the account gets the account and the money. Which in my eyes is a third party scam. You being the third party.
#1194 [13:06] <GreyVulpine> Indeed it is
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#1196 [13:06] * Cyrus [Cyrus@notlogged] has quit. (Ping timeout: 207 seconds)
#1197 [13:07] <mattym> Presidents, The person who scammed you is the person who sold you the account
#1198 [13:07] * FelipeNormal [FelipeNormal@notlogged] has joined #minecrafthelp
#1199 [13:07] <mattym> ??> neo__ win/reinst
#1200 [13:07] <Absol> neo__: You may need to reinstall the locally installed files that Minecraft puts into place.
#1201 [13:07] <Absol> neo__: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1202 [13:07] <mattym> neo__, Try the info from Absol
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#1206 [13:07] <neo__> Ok
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#1211 [13:08] <Presidents> mattym May I ask if this is against the ToS why has it gone on for so long and Why hasnt it been dealt with before? The person who sold me the account did not scam me as he gave me the account and I was able to change email, contact info and security questions. You have now banned the account from me which I have done nothing wrong to deserve. Would it not be better to let all players who bought accounts to keep them and ban the sellers of the ac
#1212 [13:09] <Lord_Ralex> Presidents, that would be impossible to do
#1213 [13:09] <Lord_Ralex> Not all sellers have accounts to start with
#1214 [13:10] <mattym> Presidents, You purchased an account from a non official source, you "deserve" whatever has happened
#1215 [13:10] <mattym> Presidents, In addition, this is a volunteer run tech support channel, we are not Mojang "WE" have not banned you from anything
#1216 [13:10] <Lord_Ralex> This kind of system is generally how it's done anyways. If you sell an account to something, that account is getting banned.
#1217 [13:10] <Lord_Ralex> So whoever bought it is getting screwed.
#1218 [13:11] <Lord_Ralex> This is why you only buy it from Mojang directly.
#1219 [13:11] * phroa [phroa@notlogged] has joined #minecrafthelp
#1220 [13:11] <mattym> Presidents, If you ran a company, and someone purchased your product at from someone else and you got none of the money? Would you let them keep that product if you had a way (banning) to resolve the issue?
#1221 [13:12] <Presidents> mattym could you please rephrase?
#1222 [13:12] * kevin_ [kevin_@notlogged] has quit. (Ping timeout: 195 seconds)
#1223 [13:12] <mattym> Presidents, You purchased an account from someone who is not Mojang
#1224 [13:12] <Presidents> mattym Correct
#1225 [13:12] * Ollie [Ollie@notlogged] has joined #minecrafthelp
#1226 [13:13] <mattym> Presidents, So you gave the money to someone else, not the people who made the game, correct?
#1227 [13:13] <Ollie> Hey, I'm having an issue loading a singleplayer world in 1.9. Logs: http://paste.ubuntu.com/15246157/
#1228 [13:13] <Presidents> mattym Yes however the account had been previously paid for.
#1229 [13:13] <GreyVulpine> Unless that account was fradulently paid for, which is usually what happens in these cases
#1230 [13:13] <mattym> Presidents, That doesnt matter, they are not resellable, you a new user should have been another purchase
#1231 [13:14] <mattym> Presidents, You broke the rules by purchasing an account the wrong way
#1232 [13:14] <mattym> Presidents, You get no help, simple
#1233 [13:14] <Ollie> guys?
#1234 [13:14] <mattym> Presidents, Your complaining is not gonna change this
#1235 [13:14] <mattym> ??> Ollie win/reinst
#1236 [13:14] <Absol> Ollie: You may need to reinstall the locally installed files that Minecraft puts into place.
#1237 [13:14] <Absol> Ollie: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1238 [13:14] <mattym> Ollie, Try the instructions from Absol
#1239 [13:14] <Ollie> Link?
#1240 [13:14] <Ollie> What instructions?
#1241 [13:14] <mattym> Ollie, Read up ^
#1242 [13:15] <Ollie> This is the first message I see Presidents, So you gave the money to someone else, not the people who made the game, correct?
#1243 [13:15] <Ollie> I think it was before I joined the IRC
#1244 [13:15] <mattym> Ollie, read what Absol said
#1245 [13:15] <Ollie> Ah ok
#1246 [13:16] <Ollie> One min, thanks gys
#1247 [13:16] <Presidents> mattym I am not complaining I am just trying to prove my point. Say 500000 accounts get banned today for being bought for their username of a different account seller. The account has already been paid for and the funds have been sent to Mojang. They have accuired a good Username which i have now purchased. How should i be held responsible for the actions of the account seller. It does not make sense to me.
#1248 [13:16] <Presidents> Ollie Yes
#1249 [13:16] <GreyVulpine> Presidents - You're dealing with incorrect assumptions.
#1250 [13:16] <Presidents> GreyVulpine How so?
#1251 [13:17] <mattym> GreyVulpine, Exactlym, you are refusing to see yourself as doing anything wrong
#1252 [13:17] <mattym> er Presidents ^
#1253 [13:17] <GreyVulpine> Presidents - You assume that the funds have been sent to Mojang. In most cases, they have not
#1254 [13:17] <mattym> Presidents, You purchased an account illegally
#1255 [13:17] <mattym> Presidents, both you and the seller are at fault equally
#1256 [13:18] <mattym> Presidents, You wanted to know what they are doing to stop the selling of accounts
#1257 [13:18] <mattym> Presidents, Exactly what happened to you
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#1259 [13:18] <Presidents> mattym I personally own a full copy of minecraft with a different username. But why should the buyer of the account be punished. The seller of the account will continue to do so and make money.
#1260 [13:18] <Ollie> YAYAYAY cheers guys
#1261 [13:18] * Ollie [Ollie@notlogged] has quit. (Quit: Web client closed)
#1262 [13:19] <GreyVulpine> Presidents - Because you're the one purchasing an account from a non-official source
#1263 [13:19] * Lord_Ralex kicked Presidents from #minecrafthelp (Reason: residents :At this point, this argument is going nowhere. You screwed yourself. Deal with it.)
#1264 [13:19] <mattym> I hope he lost of ton of money on that transaction
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#1266 [13:19] <Listek64> My minecraft has crashed!!!! :( can you help me? pls?
#1267 [13:19] * Lord_Ralex kicked Presidents from #minecrafthelp (Reason: residents :Here is the door)
#1268 [13:20] <mattym> ??> Listek64 launcher/crash-log
#1269 [13:20] <Listek64> My minecraft has crashed!!!! :( can you help me? pls?
#1270 [13:20] <Absol> Listek64: We need to see your crash log, which appears after a crash.
#1271 [13:20] <Absol> Listek64: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1272 [13:20] <Listek64> ok done
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#1276 [13:12] <neo__> I crashed again guys
#1277 [13:12] <neo__> I crashed again guys
#1278 [13:12] * LILIH_BR12 [LILIH_BR12@notlogged] has left #minecrafthelp
#1279 [13:13] <neo__> I don't seem to be the only one having this problem
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#1281 [13:14] <Trillschwaden> Minecraft 1.9 startet bei mir nicht ich drücke auf play, dann steht kurz Preparing... da und dann einfach wieder play...
#1282 [13:15] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#1283 [13:15] <Listek64> My minecraft has crashed!!!! :( can you help me? pls?
#1284 [13:17] <Trillschwaden> When i start Minecraft 1.9 then come for a short time "Preparing..." and then come the "Play" button again. Have anybody an idea to fix that?
#1285 [13:18] <Listek64> My minecraft has crashed!!!! :( can you help me? pls?
#1286 [13:22] <mattym> Listek64, Follow the instructions you were given
#1287 [13:23] <mattym> neo__, Still just crashes before even starting up?
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#1290 [13:24] <neo__> yep
#1291 [13:25] <mattym> neo__, Can you get me a link to the latest crash log
#1292 [13:25] <neo__> well i get into the world but nothing generates for a sec then I crasj
#1293 [13:25] <neo__> yep surely
#1294 [13:26] <neo__> http://paste.ubuntu.com/15246335/ mattym
#1295 [13:26] <mattym> ??> neo__ win/dxdiag
#1296 [13:26] <Absol> neo__: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1297 [13:27] <mattym> neo__, Can you do the new instructions ^
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#1300 [13:29] <TheLoneSurvivor95> Hello?
#1301 [13:29] * mimi0283 [mimi0283@notlogged] has joined #minecrafthelp
#1302 [13:30] <neo__> http://paste.ubuntu.com/15246358/ mattym
#1303 [13:30] <TheLoneSurvivor95> How come I am not getting any password reset email from Mojang.
#1304 [13:30] <mimi0283> Bonsoir j'ai un petit problème j'aurai besoin d'aides SVP, Merci :)
#1305 [13:30] <mattym> neo__, Ok one moment
#1306 [13:30] <mattym> ??> mimi0283 lang/fr
#1307 [13:30] <Absol> mimi0283: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#1308 [13:31] <neo__> oui^ mimi0283
#1309 [13:31] <mimi0283> ok my minecraft lag "play offline" i need help please
#1310 [13:31] <mattym> TheLoneSurvivor95, Are you sure you have checked the correct email, and checked its spam/junk folders
#1311 [13:32] <mattym> mimi0283, Have you tried restarting your computer and your internet(model/router)
#1312 [13:32] <TheLoneSurvivor95> Yes Sir. Could it be that my email account is slow and takes time to recieve emails.?
#1313 [13:32] <mimi0283> Of course but nothing works
#1314 [13:33] <mattym> TheLoneSurvivor95, Sometimes yes it can take some time
#1315 [13:33] <mattym> TheLoneSurvivor95, Wait a while and see if it arrives
#1316 [13:33] <Listek64> My minecraft has crashed!!!! :( can you help me? pls? i can't login ''my account i s not existed''
#1317 [13:34] <mattym> ??> Listek64 launcher/crash-log
#1318 [13:34] <Absol> Listek64: We need to see your crash log, which appears after a crash.
#1319 [13:34] <Absol> Listek64: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1320 [13:34] <mattym> Listek64, Follow the instructions from Absol
#1321 [13:34] <Listek64> crash-log
#1322 [13:34] <TheLoneSurvivor95> Thank You mattym I will wait to see if Tomorrow it shows up in my email.
#1323 [13:35] <mattym> neo__, Download then Install the 3rd option listed on this page https://downloadcenter.intel.com/download/25484/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-
#1324 [13:35] <mattym> neo__, Once you run that program follow its instructions
#1325 [13:35] <mattym> mimi0283, What antivirus program(s) do you have installed?
#1326 [13:36] <mimi0283> Me this is anything other than a crash when I start the game instead of playing it shows me play offline and when I'm on the game I can not join online servers ..
#1327 [13:36] * TheLoneSurvivor95 [TheLoneSurvivor95@notlogged] has quit. (Quit: Web client closed)
#1328 [13:36] * snakylongtale5 [snakylongtale5@notlogged] has joined #minecrafthelp
#1329 [13:36] <neo__> ok ill be back when its finished mattym, my internet isnt great
#1330 [13:37] <mimi0283> I know the story about the virus but I have the same long and nothing is happening before (I like antivirus PANDA)
#1331 [13:38] <mattym> mimi0283, Panda is garbage and likely causing this issue, remove it
#1332 [13:38] * senna [senna@notlogged] has joined #minecrafthelp
#1333 [13:38] <mattym> mimi0283, Remove Panda then restart the computer, if Minecraft works use another antivirus
#1334 [13:38] <mattym> ??> mimi0283 av/avast
#1335 [13:38] <Absol> mimi0283: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#1336 [13:39] <mimi0283> I paid I will disable it and see the results I keep you posted!
#1337 [13:39] <mattym> mimi0283, Dissabling doenst help
#1338 [13:39] * Listek64 [Listek64@notlogged] has quit. (Ping timeout: 195 seconds)
#1339 [13:39] <neo__> mimi0283 AVG Anti Virus is excellent as far as that software goes
#1340 [13:39] <mattym> mimi0283, In most cases you will need to remove it
#1341 [13:40] <mimi0283> ok
#1342 [13:40] <mattym> neo__, AVG is also crap and causes issue with MC
#1343 [13:40] <senna> my minecraft crasht sincei gote win 10 what do i need to do???
#1344 [13:40] <senna> since sorry
#1345 [13:40] <mattym> ??> senna launcher/crash-log
#1346 [13:40] <Absol> senna: We need to see your crash log, which appears after a crash.
#1347 [13:40] <Absol> senna: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1348 [13:41] <senna> what
#1349 [13:41] <mimi0283> I restarts my computer and I come back;)
#1350 [13:42] * mimi0283 [mimi0283@notlogged] has quit. (Quit: Web client closed)
#1351 [13:43] * LowBilly [LowBilly@notlogged] has joined #minecrafthelp
#1352 [13:43] <LowBilly> Hello guys , anyone here ? :)
#1353 [13:44] * senna [senna@notlogged] has quit. (Client Quit)
#1354 [13:46] <LowBilly> http://paste.ubuntu.com/15246424/
#1355 [13:46] <LowBilly> Can anyone help me with this ?
#1356 [13:46] * hawkeyepeww [hawkeyepeww@notlogged] has joined #minecrafthelp
#1357 [13:46] <mattym> LowBilly, One moment
#1358 [13:47] <mattym> LowBilly, What is the error/crash you are getting
#1359 [13:47] <hawkeyepeww> minecraft updated to 1.9 and now i cannot play the game anymore. It crashes when loading the world (after selecting a world)
#1360 [13:47] <mattym> ??> hawkeyepeww launcher/crash-log
#1361 [13:47] <Absol> hawkeyepeww: We need to see your crash log, which appears after a crash.
#1362 [13:47] <Absol> hawkeyepeww: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1363 [13:48] <LowBilly> Game ended with bad state (exit code 1)
#1364 [13:48] <LowBilly> the only error I could find
#1365 [13:48] * Giovanni23 [Giovanni23@notlogged] has joined #minecrafthelp
#1366 [13:48] <hawkeyepeww> ok, here it is: http://paste.ubuntu.com/15246467/
#1367 [13:48] <mattym> LowBilly, Can you copy the full report where that showed up, to the paste.ubuntu site and get me the link
#1368 [13:48] <Giovanni23> Per piacere aiutatemi
#1369 [13:49] <Giovanni23> non riesco a mettere la 1.9
#1370 [13:49] <Giovanni23> clicco play ma non mi va
#1371 [13:49] <mattym> hawkeyepeww, Do you know how to get to your Game Directory?
#1372 [13:49] <Giovanni23> mi esce questa scritta
#1373 [13:49] <Giovanni23> [20:46:03 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows... [20:46:03 INFO]: Current time is Feb 29, 2016 8:46:03 PM [20:46:03 INFO]: System.getProperty('os.name') == 'Windows 10' [20:46:03 INFO]: System.getProperty('os.version') == '10.0' [20:46:03 INFO]: System.getProperty('os.arch') == 'x86' [20:46:03 INFO]: System.getProperty('java.version') == '1.8.0_73' [20:46:03 INFO]: System.getProperty('java.vendor') == 'Oracle
#1374 [13:49] <mattym> Giovanni23, English only
#1375 [13:49] <hawkeyepeww> yes, i have it open now
#1376 [13:49] <Giovanni23> Help
#1377 [13:50] <mattym> hawkeyepeww, Delete the file called options or options.txt
#1378 [13:50] <LowBilly> Will do in a second
#1379 [13:50] <mattym> hawkeyepeww, Then restart the game
#1380 [13:50] * mimi0283 [mimi0283@notlogged] has joined #minecrafthelp
#1381 [13:50] * Crystal|AFK is now known as CrystalMare
#1382 [13:50] <Giovanni23> devo eliminare la cartella options.txt?
#1383 [13:50] <mimi0283> Hi bug persists
#1384 [13:50] <mattym> Giovanni23, You need to update your launcher
#1385 [13:50] <Giovanni23> come faccio mattym
#1386 [13:50] <mattym> Giovanni23, Go to minecraft.net/download
#1387 [13:50] <Giovanni23> ok grazie mille
#1388 [13:50] <mattym> Giovanni23, Download the .msi version of the launcher
#1389 [13:50] <Giovanni23> <3
#1390 [13:50] <Giovanni23> ok
#1391 [13:50] <mattym> Giovanni23, Make sure you start the game with the new shortcut it makes
#1392 [13:51] <Giovanni23> ok
#1393 [13:51] <mattym> ??> mimi0283 tools/hjt
#1394 [13:51] <Absol> mimi0283: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1395 [13:51] <Absol> mimi0283: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1396 [13:51] <mattym> mimi0283, Can you do the instructions Absol setn
#1397 [13:51] <mattym> sent*
#1398 [13:51] <hawkeyepeww> mattym: crashed again: http://paste.ubuntu.com/15246487/
#1399 [13:51] <Giovanni23> mi dice che non esiste
#1400 [13:51] <mimi0283> What instructions can you be more specific please?
#1401 [13:52] <mattym> mimi0283, What Absol said right before i said that
#1402 [13:52] <mattym> ??> hawkeyepeww win/reinst
#1403 [13:52] <Absol> hawkeyepeww: You may need to reinstall the locally installed files that Minecraft puts into place.
#1404 [13:52] <Absol> hawkeyepeww: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1405 [13:52] <mattym> hawkeyepeww, Ok try those ^
#1406 [13:52] * senna [senna@notlogged] has joined #minecrafthelp
#1407 [13:52] <mattym> hawkeyepeww, If you get the same crash again let me know
#1408 [13:53] <senna> minecraft is FUCKING STUPID
#1409 [13:53] <Absol> senna: Please keep it civil
#1410 [13:53] <mimi0283> I do not understand what it means Absol sorry
#1411 [13:53] <mattym> ??> mimi0283 tools/hjt
#1412 [13:53] <Absol> mimi0283: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1413 [13:53] <Absol> mimi0283: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1414 [13:53] <Giovanni23> è un pò complicato xD
#1415 [13:53] <mattym> mimi0283, ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
#1416 [13:53] <senna> MINECRAFT IS FACK@NG STUPID
#1417 [13:53] <mimi0283> hjt ?
#1418 [13:53] <mattym> mimi0283, Read what Absol said
#1419 [13:53] <mimi0283> ok
#1420 [13:53] * Giovanni23 [Giovanni23@notlogged] has quit. (Quit: Web client closed)
#1421 [13:53] * senna [senna@notlogged] has quit. (Client Quit)
#1422 [13:53] * Mypirateship [Mypirateship@notlogged] has joined #minecrafthelp
#1423 [13:53] <LowBilly> Minecraft almost reïnstalled so I can send the error
#1424 [13:55] <mimi0283> or is this please: Run the program, choose "I accept" and "Making a scan and save a log file"
#1425 [13:55] <mattym> mimi0283, What?
#1426 [13:56] <hawkeyepeww> mattym, did what you asked, and it crashed again :(
#1427 [13:56] <mattym> ??> hawkeyepeww win/dxdiag
#1428 [13:56] <Absol> hawkeyepeww: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1429 [13:56] <mimi0283> how do I do a scan and you mail the logs?
#1430 [13:56] <mimi0283> ok Absol
#1431 [13:56] <mattym> hawkeyepeww, Ok, follow the info in the link from Absol
#1432 [13:56] <mattym> mimi0283, Follow all the instructions
#1433 [13:56] <mattym> mimi0283, Download the program, run it, then save the log file
#1434 [13:56] * icooncraft [icooncraft@notlogged] has joined #minecrafthelp
#1435 [13:56] <Mypirateship> Where do i go to report a server that is breaking EULA rules.
#1436 [13:57] * diego [diego@notlogged] has joined #minecrafthelp
#1437 [13:57] <mattym> mimi0283, Then read the rest of the instructions on how to submit
#1438 [13:57] <mattym> Mypirateship, One moment
#1439 [13:57] <mimi0283> ok
#1440 [13:57] <mattym> Mypirateship, What makes you think they are breaking the rules?
#1441 [13:57] <Mypirateship> Donations and stuff
#1442 [13:57] <Mypirateship> I read the eula i can copy and paste the rules they are breaking if you want me to
#1443 [13:57] <mattym> Mypirateship, Donations are fine as long as they follow the guidelines
#1444 [13:57] <mattym> Mypirateship, Can you give one specific example
#1445 [13:57] <diego> como fasso para tirar o crash report do minecraft original
#1446 [13:58] <mimi0283> http://paste.ubuntu.com/15246551/
#1447 [13:58] <Mypirateship> advantages and kits
#1448 [13:58] <mattym> ??> diego lang/pt
#1449 [13:58] <Absol> diego: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1450 [13:58] <mimi0283> open this : http://paste.ubuntu.com/15246551/
#1451 [13:59] <mattym> Mypirateship, Again, all are allowed if they follow the rules, please tell me specifically what makes you think its breaking the rules
#1452 [13:59] <mattym> mimi0283, Thats not what i asked for
#1453 [13:59] <mattym> ??> mimi0283 tools/hjt
#1454 [13:59] <Absol> mimi0283: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1455 [13:59] <Absol> mimi0283: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1456 [13:59] <hawkeyepeww> Just tried a new world and minecraft works. If i exit that world and load a 1.8.x it crashes again
#1457 [13:59] <mattym> mimi0283, Follow all the instructions from Absol ^^^^
#1458 [13:59] * nikolas1902 [nikolas1902@notlogged] has joined #minecrafthelp
#1459 [13:59] <mattym> hawkeyepeww, Are you trying to switch between 1.9 and 1.8.x
#1460 [14:00] <nikolas1902> hola
#1461 [14:00] <LowBilly> Is it this you need mattym ? http://paste.ubuntu.com/15246562/
#1462 [14:00] * nikolas1902 [nikolas1902@notlogged] has quit. (Client Quit)
#1463 [14:00] <Mypirateship> the server is using kits to give donors weapons which only they can use which is an advantage to Donors.
#1464 [14:01] <mimi0283> open this : http://paste.ubuntu.com/15246572/
#1465 [14:01] <mattym> Mypirateship, And there is no way for a non-paying user to get the same?
#1466 [14:01] <hawkeyepeww> no, i dont know how to do that, i mean a world created before 1.9 crashes, a new world does not
#1467 [14:01] <mattym> ??> mimi0283 av/mcafee/uninstall
#1468 [14:01] <Absol> mimi0283: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1469 [14:01] <Mypirateship> Yes they can't use them (unless they donate)
#1470 [14:01] <mattym> mimi0283, You will need to remove Mcafee with the tool Absol linked
#1471 [14:01] <diego> como fasso para tirar o crash report do minecraft original
#1472 [14:01] <mimi0283> ok
#1473 [14:02] <mattym> Mypirateship, Fill out this form https://docs.google.com/forms/d/1jUIPyvww8E5LfzrGDJ828AtuucPOf2gE87i06g7xT-U/viewform
#1474 [14:02] * icooncraft [icooncraft@notlogged] has quit. (Ping timeout: 195 seconds)
#1475 [14:02] <mattym> ??> diego lang/ot
#1476 [14:02] <mattym> ??> diego lang/pt
#1477 [14:02] <LowBilly> http://paste.ubuntu.com/15246562/ Do you need this file ?
#1478 [14:02] <Absol> diego: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1479 [14:02] <mimi0283> i delete mac cafee and now ?
#1480 [14:02] <mattym> LowBilly, No, i asked for the report where the crash/error showed up
#1481 [14:02] <Mypirateship> Thanks Mattym, btw how do i get the email address from the server?
#1482 [14:02] <mattym> Mypirateship, No idea
#1483 [14:03] <Mypirateship> Ok thanks again
#1484 [14:03] <LowBilly> Hmm how do I link that ? Not so good with this sorry..
#1485 [14:03] <mattym> LowBilly, That error should have showed up in the launchers Launcher Log
#1486 [14:03] <mattym> ??> LowBilly launcher/log
#1487 [14:03] * diego [diego@notlogged] has quit. (Quit: Web client closed)
#1488 [14:03] <Absol> LowBilly: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1489 [14:03] <Absol> LowBilly: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1490 [14:03] <mimi0283> I removed mcafee and now what do I do?
#1491 [14:04] <mattym> mimi0283, You need to download the tool Absol linked, and run it to remove McAfee
#1492 [14:04] * Grillzilla16 [Grillzilla16@notlogged] has joined #minecrafthelp
#1493 [14:04] <mattym> mimi0283, And for that tool to finish you need to restart
#1494 [14:04] <mattym> mimi0283, So you have not removed McAfee yet
#1495 [14:04] <mattym> Mypirateship, If you cant find an email, just use the contact section of the servers webste if they have one
#1496 [14:05] * Articdive [Articdive@notlogged] has joined #minecrafthelp
#1497 [14:05] <mimi0283> i
#1498 [14:05] <Grillzilla16> hi, im having trouble connecting to realms
#1499 [14:05] <mimi0283> I removed mcafee now I restarts my computer and come back later I leave my dog all
#1500 [14:05] <LowBilly> http://paste.ubuntu.com/15246593/ , here it is :)
#1501 [14:05] <mattym> Grillzilla16, What error if any do you get?
#1502 [14:05] <hawkeyepeww> mattym no, i dont know how to do that, i mean a world created before 1.9 crashes, a new world does not
#1503 [14:05] * mimi0283 [mimi0283@notlogged] has quit. (Quit: Web client closed)
#1504 [14:05] <mattym> hawkeyepeww, Did you have any mods or addons in that older world?
#1505 [14:05] <Grillzilla16> it tells me to "restart your launcher"
#1506 [14:05] <Articdive> Can twitter and/or Facebook be used as a contact for a server being reported for violation of the EULA?
#1507 [14:06] <mattym> LowBilly, What antivirus software do you have installed?
#1508 [14:06] <LowBilly> norton
#1509 [14:07] <mattym> Articdive, Any sort of contact info should do, either the contact page on their website, or the email if you can find it
#1510 [14:07] <Articdive> thanks mattym
#1511 [14:07] * Wesdia [Wesdia@notlogged] has quit. (Ping timeout: 195 seconds)
#1512 [14:07] <mattym> Articdive, If you cant find either of those, im not sure twitter and facebook would be a reliable contact to enter there
#1513 [14:07] <mattym> ??> LowBilly av/norton
#1514 [14:07] <Absol> LowBilly: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#1515 [14:07] <mattym> LowBilly, Norton is preventing the launcher from downloading all the files
#1516 [14:08] <hawkeyepeww> mattym no addons or mods, just bought downloaded minecraft a week ago. still new at this ;)
#1517 [14:08] <mattym> ??> Grillzilla16 launcher/relog
#1518 [14:08] <Absol> Grillzilla16: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1519 [14:08] <mattym> Grillzilla16, Try what Absol said ^
#1520 [14:08] <mattym> hawkeyepeww, Hmm, if it crashing on just the one older world, it seems that world may be corrupt
#1521 [14:08] * hellomegusta [hellomegusta@notlogged] has joined #minecrafthelp
#1522 [14:09] <mattym> hawkeyepeww, Unless you made backups of it, there isnt much you can do. But wait one moment
#1523 [14:09] <Grillzilla16> when i hit "play" it does nothing. i checked the launcher log. thats where it says an update is availble and all that
#1524 [14:09] <Grillzilla16> ok
#1525 [14:09] <hellomegusta> i keep geting s crash report i have no clue what it is about any way someone in here could have a look
#1526 [14:09] <Grillzilla16> if you dont hear back then it worked. thnx
#1527 [14:10] * Grillzilla16 [Grillzilla16@notlogged] has quit. (Quit: Web client closed)
#1528 [14:10] <mattym> hawkeyepeww, You can ask here to see if they can do anyting about it http://www.minecraftforum.net/forums/minecraft-discussion/discussion/297844-official-corrupted-save-recovery-thread
#1529 [14:10] * HurensohnDDoS [HurensohnDDoS@notlogged] has joined #minecrafthelp
#1530 [14:10] <mattym> ??> hellomegusta launcher/crash-log
#1531 [14:10] <Absol> hellomegusta: We need to see your crash log, which appears after a crash.
#1532 [14:10] <Absol> hellomegusta: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1533 [14:10] <HurensohnDDoS> hello
#1534 [14:10] <hawkeyepeww> mattym the world is not corrupt. just tried minecraft and that world in a small window and it loads. When i quit, maximize the screen and load that world it crashes again
#1535 [14:10] <mattym> hellomegusta, Provide a copy of the crash according to the instructions from Absol
#1536 [14:10] <HurensohnDDoS> what can i do i my account was hacked?
#1537 [14:11] <mattym> hawkeyepeww, Ok, did you ever get the dxdiag i asked for?
#1538 [14:11] <hellomegusta> ok!
#1539 [14:11] <mattym> HurensohnDDoS, How do you know it was hacked
#1540 [14:11] <HurensohnDDoS> yes
#1541 [14:11] <HurensohnDDoS> my name was changed
#1542 [14:11] <mattym> HurensohnDDoS, What should it be?
#1543 [14:11] <hawkeyepeww> mattym it is still ...gathering information...
#1544 [14:11] <HurensohnDDoS> from sturmigelhd to hurensohnddos
#1545 [14:12] <hellomegusta> http://paste.ubuntu.com/15246659/ here you go
#1546 [14:12] <mattym> HurensohnDDoS, And you did not change it?
#1547 [14:12] <HurensohnDDoS> no
#1548 [14:12] <mattym> ??> HurensohnDDoS mojang/email
#1549 [14:12] <Absol> HurensohnDDoS: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1550 [14:12] <Absol> HurensohnDDoS: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1551 [14:12] <LowBilly> mattym , the only thing I have to do us uninstall norton and download avast or some kind of antivirus ?
#1552 [14:12] <mattym> HurensohnDDoS, Fill out the form Absol linked
#1553 [14:12] <HurensohnDDoS> and i am banned on gommehd because of the name
#1554 [14:12] <mattym> LowBilly, Uninstall norton, then restart the computer first
#1555 [14:12] <mattym> LowBilly, If minecraft works, then use Avast
#1556 [14:12] <HurensohnDDoS> do you have a link ?
#1557 [14:13] <mattym> HurensohnDDoS, Fill out the form Absol linked above, you were already given the link
#1558 [14:13] <mattym> ??> hellomegusta win/dxdiag
#1559 [14:13] <Absol> hellomegusta: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1560 [14:13] <mattym> hellomegusta, Ok now those ^
#1561 [14:13] <HurensohnDDoS> i cant find it :/
#1562 [14:13] <HurensohnDDoS> can you give me please the link?
#1563 [14:14] <LowBilly> Do I need to reïnstal minecraft , to get the missing files cause of norton ?
#1564 [14:14] <mattym> LowBilly, Try the instructions about deleting the folders inside .minecraft again, after the restart of the PC
#1565 [14:14] <Mypirateship> If a server is in violation of EULA and Mojang shuts them down would they have to give me a refund on all my purchases?
#1566 [14:14] <mattym> ??> HurensohnDDoS mojang/email
#1567 [14:14] <Absol> HurensohnDDoS: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1568 [14:14] * gogo [gogo@notlogged] has quit. (Quit: Web client closed)
#1569 [14:14] <Absol> HurensohnDDoS: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1570 [14:14] * Cast0077 [Cast0077@notlogged] has quit. (Read error: Connection reset by peer)
#1571 [14:14] <hellomegusta> http://paste.ubuntu.com/15246680/
#1572 [14:14] <mattym> HurensohnDDoS, The first link from Absol
#1573 [14:14] <HurensohnDDoS> what is absol?
#1574 [14:14] <mattym> hellomegusta, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1575 [14:15] <mattym> HurensohnDDoS, READ UP
#1576 [14:15] <mattym> HurensohnDDoS, READ what the user named Absol said
#1577 [14:15] <mattym> HurensohnDDoS, The first link
#1578 [14:15] * Articdive [Articdive@notlogged] has quit. (Quit: Web client closed)
#1579 [14:15] <hellomegusta> my easiest option?
#1580 [14:15] <mattym> hellomegusta, Depends, when did you do the update to Windows 10?
#1581 [14:16] <mattym> Mypirateship, No
#1582 [14:16] <Mypirateship> It was worth a shot asking :P Thanks anyway
#1583 [14:17] <mattym> Mypirateship, You are bound by the EULA just as much as the servers are
#1584 [14:17] * DoorCreep [DoorCreep@notlogged] has joined #minecrafthelp
#1585 [14:18] <hellomegusta> to long ago too downgrade
#1586 [14:18] * LowBilly [LowBilly@notlogged] has quit. (Quit: Web client closed)
#1587 [14:18] <mattym> hellomegusta, To be honest, a completely new computer would best suit you
#1588 [14:18] * DoorCreep [DoorCreep@notlogged] has quit. (Client Quit)
#1589 [14:18] * velvetghost2 [velvetghost2@notlogged] has joined #minecrafthelp
#1590 [14:19] <mattym> hellomegusta, Due to its current hardware i dont think it would be able to accept a newer graphics card
#1591 [14:19] * Articdive [Articdive@notlogged] has joined #minecrafthelp
#1592 [14:19] * cally [cally@notlogged] has joined #minecrafthelp
#1593 [14:19] <mattym> hellomegusta, And to downgrade, you will need to locate your Windows Product Key, and create an install disk, or usb to do a complete reinstall of Windows 7
#1594 [14:20] <velvetghost2> I downloaded a texture pack and i hadnt realised it was too big and the wrong one. it has crashed my minecraft and i cant remove the file.
#1595 [14:20] <mattym> velvetghost2, Delete the texture pack from the folder you put it in
#1596 [14:20] * Articdive [Articdive@notlogged] has quit. (Client Quit)
#1597 [14:20] <velvetghost2> I did it hasnt done anything
#1598 [14:20] <cally> eu baixei o windows 10 e meu mine nao abre
#1599 [14:21] <mattym> ??> velvetghost2 win/reinst
#1600 [14:21] <Absol> velvetghost2: You may need to reinstall the locally installed files that Minecraft puts into place.
#1601 [14:21] <Absol> velvetghost2: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1602 [14:21] <mattym> velvetghost2, Use the instructions Absol just said ^
#1603 [14:21] <mattym> ??> cally lang/pt
#1604 [14:21] <Absol> cally: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1605 [14:21] * Glowstoner [Glowstoner@notlogged] has joined #minecrafthelp
#1606 [14:21] <Glowstoner> Hello
#1607 [14:22] <cally> absol eu tentei e nao deu
#1608 [14:22] * GreeDee [GreeDee@notlogged] has joined #minecrafthelp
#1609 [14:22] * King_matthew_nl [King_matthew_nl@notlogged] has joined #minecrafthelp
#1610 [14:22] <Glowstoner> Mon Minecraft a crash
#1611 [14:22] * deathraven [deathraven@notlogged] has joined #minecrafthelp
#1612 [14:22] <hellomegusta> well im fucked then
#1613 [14:22] <Absol> hellomegusta: Please keep it civil
#1614 [14:22] <Glowstoner> a cause de la 1.9
#1615 [14:22] <hellomegusta> i was gonna buy an n vidia
#1616 [14:23] <King_matthew_nl> can any1 tell me if i can switch from Intel HD graphics 3000 to AMD or NVIDIA graphics cards (on a laptop)
#1617 [14:23] <cally> as configuraçoes do meu pc sao essas:http://paste.ubuntu.com/15246673/
#1618 [14:23] <cally> as configuraçoes do meu pc sao essas:http://paste.ubuntu.com/15246673/
#1619 [14:23] * Glowstoner [Glowstoner@notlogged] has left #minecrafthelp
#1620 [14:23] <mattym> hellomegusta, Most likely, it would not be compatable with the rest of the system
#1621 [14:23] * Grillzilla16 [Grillzilla16@notlogged] has joined #minecrafthelp
#1622 [14:23] <mattym> hellomegusta, And if you could find one that was compatible, it would not work on Windows 10 either
#1623 [14:23] * Amy [Amy@notlogged] has joined #minecrafthelp
#1624 [14:23] <hellomegusta> so no amd
#1625 [14:12] * hawkeyepeww [hawkeyepeww@notlogged] has quit. (Ping timeout: 195 seconds)
#1626 [14:12] <King_matthew_nl> i am running windows 10 with an intel I5 processor
#1627 [14:12] <hellomegusta> what about a intet upgrade?
#1628 [14:12] <mattym> hellomegusta, Like i said, due to the age of you current hardware, you dont really have the option to update
#1629 [14:12] * deathraven [deathraven@notlogged] has quit. (Client Quit)
#1630 [14:13] <cally> http://paste.ubuntu.com/15246673/
#1631 [14:13] <mattym> King_matthew_nl, You cannot change the hardware on a laptop
#1632 [14:13] <hellomegusta> so i need a new pc...
#1633 [14:13] <Grillzilla16> i tried log out/in and i still cant get it to play without going back to 1.8.9
#1634 [14:13] <King_matthew_nl> yes you can
#1635 [14:13] <mattym> cally, That is not a full dxdiag report
#1636 [14:13] <mattym> King_matthew_nl, You cannot
#1637 [14:14] * deathraven [deathraven@notlogged] has joined #minecrafthelp
#1638 [14:14] <King_matthew_nl> i know you cannot change integrated graphics
#1639 [14:14] <cally> ------------------ System Information ------------------ Time of this report: 2/29/2016, 17:12:23 Machine name: DEBORA-PC Operating System: Windows 10 Pro 32-bit (10.0, Build 10586) (10586.th2_release.160126-1819) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: Digitron System Model: Digitron BIOS: Default System BIOS Processor:
#1640 [14:14] <mattym> hellomegusta, Like i said earlier, unless you downgrade to Windows 7, your best bet is a new PC
#1641 [14:14] <King_matthew_nl> but you can if i am not mistaking, 'update stuff'
#1642 [14:15] * Mypirateship [Mypirateship@notlogged] has quit. (Ping timeout: 195 seconds)
#1643 [14:15] * LongliveHanSolo [LongliveHanSolo@notlogged] has joined #minecrafthelp
#1644 [14:15] <deathraven> how do i use twitch to live stream with my minecraft game
#1645 [14:15] <hellomegusta> cause im rich like that
#1646 [14:15] <mattym> King_matthew_nl, But you cannot change from Intel HD to another physical piece of hadware by "updating"
#1647 [14:16] <mattym> deathraven, Have you set up your account to do so?
#1648 [14:16] <mattym> ??> cally win/dxdiag
#1649 [14:16] <Absol> cally: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1650 [14:16] <mattym> cally, Follow all the directions in the link from Absol
#1651 [14:16] <King_matthew_nl> but my laptop came with a standard VGA adapter
#1652 [14:16] <deathraven> yes but it still wont let me
#1653 [14:16] <mattym> deathraven, What error?
#1654 [14:16] <cally> eu ja fiz
#1655 [14:16] * LowBilly_ [LowBilly_@notlogged] has joined #minecrafthelp
#1656 [14:16] <hellomegusta> the people from the shop said it would be around £150 for a new graphics card tho?
#1657 [14:17] <King_matthew_nl> so if i uninstall intel HD graphics can i install AMD or NVIDIA graphics?
#1658 [14:17] <mattym> King_matthew_nl, NO
#1659 [14:17] <King_matthew_nl> okay, okay
#1660 [14:17] <mattym> King_matthew_nl, Intel HD graphics are part of your CPU, you cannot remove them
#1661 [14:18] <Amy> since the 1.9 update minecraft crashes whenever I try and load a world.. Also happens when I try and go on realms
#1662 [14:18] <deathraven> no error just keeps asking me to merge and i already have
#1663 [14:18] <mattym> King_matthew_nl, And you cannot change the hardware on a laptop, so you cannot get AMD or Nvidia
#1664 [14:18] * velvetghost2 [velvetghost2@notlogged] has quit. (Quit: Web client closed)
#1665 [14:18] <mattym> ??> deathraven launcher/relog
#1666 [14:18] <Absol> deathraven: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1667 [14:18] <LongliveHanSolo> ok just got 1.9 watched tutorial on how to make shields when I put the formula in on my workbench , 3wool left side top to bottom, 3 oak planks , middle topto bottom, one iron ingot middle row far right nothing shows in the creation square
#1668 [14:18] * BadFox_ [BadFox_@notlogged] has quit. (Ping timeout: 195 seconds)
#1669 [14:18] * King_matthew_nl [King_matthew_nl@notlogged] has quit. (Quit: Web client closed)
#1670 [14:18] <mattym> deathraven, Try the info from Absol ^
#1671 [14:19] <mattym> LongliveHanSolo, Are you sure you updated?
#1672 [14:19] <deathraven> how many time would i have to refresh it
#1673 [14:19] <mattym> deathraven, Just completely log out of the launcher, then back in
#1674 [14:20] <LongliveHanSolo> yes I watched the update bar , it says 1.9 and in my inventory it show a slot for a shield
#1675 [14:20] <mattym> deathraven, You should be logged out to the point, where you have to enter your username and password again
#1676 [14:20] <deathraven> ive done that a few times
#1677 [14:20] <mattym> LongliveHanSolo, Are you using a texture/resource pack?
#1678 [14:20] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1679 [14:20] <LongliveHanSolo> no
#1680 [14:21] <mattym> deathraven, Are you sure you merged your twitch on mojang account?
#1681 [14:21] * TinkerFellOuch [TinkerFellOuch@notlogged] has joined #minecrafthelp
#1682 [14:21] <LongliveHanSolo> all stock minecraft
#1683 [14:21] <LowBilly_> So I restarted , and deleted the .minecraft files
#1684 [14:21] <TinkerFellOuch> Ok can anyone help me, my minecraft will not open any worlds and I am getting some error codes
#1685 [14:21] <LowBilly_> so now I Just have to start the launcher ?
#1686 [14:22] <mattym> LongliveHanSolo, http://minecraft.gamepedia.com/Shield
#1687 [14:22] <deathraven> it says i have
#1688 [14:22] <mattym> LongliveHanSolo, According to that, ^ your recipie was wrong
#1689 [14:22] <LongliveHanSolo> THy
#1690 [14:22] * hellomegusta [hellomegusta@notlogged] has quit. (Quit: Web client closed)
#1691 [14:23] <Grillzilla16> Absol, i did the log out/ log in. i still cant get it to play unless i go back to 1.8.9 and then i cant access realms
#1692 [14:23] <mattym> ??> deathraven mojang/email
#1693 [14:23] <Absol> deathraven: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1694 [14:23] <Absol> deathraven: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1695 [14:23] <mattym> deathraven, Contact Mojang for assistance with the form Absol linked
#1696 [14:24] <deathraven> ?
#1697 [14:24] <cally> fiz outro completo
#1698 [14:24] <mattym> Grillzilla16, What is the current error/crash?
#1699 [14:24] <cally> http://paste.ubuntu.com/15246798/
#1700 [14:24] <LongliveHanSolo> absolutely
#1701 [14:24] <mattym> cally, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1702 [14:24] <LongliveHanSolo> Imagine that the internet was wrong
#1703 [14:24] <LowBilly_> So I deleted the .minecraft files , and restarted my pc
#1704 [14:25] <cally> :(
#1705 [14:25] <deathraven> ill be back latter gotta go to work
#1706 [14:25] * opmc [opmc@notlogged] has joined #minecrafthelp
#1707 [14:25] <Grillzilla16> it doesnt crash, it just wont do anything. the launcher log says an update is available and to restart your launcher
#1708 [14:25] <cally> :(
#1709 [14:25] <cally> :(
#1710 [14:25] <cally> :(
#1711 [14:25] <mattym> Grillzilla16, What antivirus do you have?
#1712 [14:26] <Grillzilla16> norton
#1713 [14:26] <LowBilly_> I have the same problem bro ;)
#1714 [14:26] <cally> nao posso baixar o windows 7
#1715 [14:26] <mattym> ??> Grillzilla16 av/norton
#1716 [14:26] <Absol> Grillzilla16: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#1717 [14:26] <LowBilly_> It seems norton is bad
#1718 [14:26] <mattym> ??> cally lang/pt
#1719 [14:26] <Absol> cally: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1720 [14:26] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1721 [14:27] <mattym> LowBilly_, Did you do the norton uninstall, restart, then clean the .mc again?
#1722 [14:27] * opmc [opmc@notlogged] has quit. (Client Quit)
#1723 [14:27] <Grillzilla16> is there a fix in the works maybe?
#1724 [14:27] <LowBilly_> mattym , yes
#1725 [14:27] <LowBilly_> Now just launch ?
#1726 [14:28] <mattym> LowBilly_, Yea, let me know if it works, or gets stuck the same way
#1727 [14:28] <cally> nao posso baixar o windows 7
#1728 [14:28] <LowBilly_> Ok , will do
#1729 [14:28] <mattym> cally, ENGLISH ONLY
#1730 [14:29] <Light_Dragons> .mcstatus
#1731 [14:29] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online][2PSA: '5Source code of this website is now available on GitHub']
#1732 [14:30] * TinkerFellOuch [TinkerFellOuch@notlogged] has quit. (Ping timeout: 195 seconds)
#1733 [14:30] <Light_Dragons> oh so its my inteernet .
#1734 [14:30] <Grillzilla16> mattym, Absol, thank you.
#1735 [14:30] <cally> I can not download windows 7
#1736 [14:30] * LimeJam [LimeJam@notlogged] has joined #minecrafthelp
#1737 [14:30] * Grillzilla16 [Grillzilla16@notlogged] has quit. (Quit: Web client closed)
#1738 [14:30] * deathraven [deathraven@notlogged] has quit. (Ping timeout: 195 seconds)
#1739 [14:31] * Light_Dragons [Light_Dragons@notlogged] has quit. (Quit: Web client closed)
#1740 [14:31] * LimeJam [LimeJam@notlogged] has quit. (Client Quit)
#1741 [14:31] <cally> :(
#1742 [14:31] * Forum [Forum@notlogged] has joined #minecrafthelp
#1743 [14:32] <Forum> Okay, what's the deal why was my account locked .-.
#1744 [14:32] <mattym> Forum, What are you talking about?
#1745 [14:32] <Forum> My mojang/minecraft account got locked.
#1746 [14:33] <cally> fuck you
#1747 [14:33] <Absol> cally: Please keep it civil
#1748 [14:33] <Forum> So did y friends
#1749 [14:33] <mattym> Forum, And how do you knwo that?
#1750 [14:33] <Forum> Because all access is gone
#1751 [14:33] <Forum> even attempting to reset the password
#1752 [14:33] <mattym> Forum, Are you both currently on the same network?
#1753 [14:33] <Forum> No.
#1754 [14:34] <mattym> Forum, Then were you trying his account on your PC?
#1755 [14:34] <Forum> No, my friend is having a similar issue.
#1756 [14:34] <Forum> We are friends on skype.
#1757 [14:34] * Amy [Amy@notlogged] has quit. (Quit: Web client closed)
#1758 [14:34] <cally> I can not download windows 7
#1759 [14:34] <mattym> ??> Forum login/throttle
#1760 [14:34] <Absol> Forum: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1761 [14:35] <Absol> Forum: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1762 [14:35] * mimi0283 [mimi0283@notlogged] has joined #minecrafthelp
#1763 [14:35] <mimi0283> re
#1764 [14:35] <Forum> Matty and Absol, it is not a lock out
#1765 [14:35] <Forum> Nor is it a throttle.
#1766 [14:35] * Spieri23 [Spieri23@notlogged] has joined #minecrafthelp
#1767 [14:35] <Forum> Recently Marc one of the Developers of Mojang has been locking legitament accounts.
#1768 [14:35] <mattym> Forum, If the password reset didnt work and you still cant log in, then yes it is
#1769 [14:35] <cally> meu nome e cally
#1770 [14:36] * hawkeyepeww [hawkeyepeww@notlogged] has joined #minecrafthelp
#1771 [14:36] <Forum> And mine and my friends along with tons others got locked.
#1772 [14:36] * Qball [Qball@notlogged] has quit. (Read error: Connection reset by peer)
#1773 [14:36] * cubiter [cubiter@notlogged] has joined #minecrafthelp
#1774 [14:36] * IdreesPlaysMC [IdreesPlaysMC@notlogged] has joined #minecrafthelp
#1775 [14:36] <cubiter> please
#1776 [14:36] <mimi0283> mattym: MY MINECRAFT BUG ALWAYS PLAY OFFLINE
#1777 [14:36] <cubiter> help me
#1778 [14:36] <mimi0283> sry maj
#1779 [14:37] <IdreesPlaysMC> Help ,inecraft wont stop crashing
#1780 [14:37] <cubiter> minecraft crash report
#1781 [14:37] <IdreesPlaysMC> Completely ignored arguments: [--nativeLauncherVersion, 301] [15:39:09] [Client thread/INFO]: Setting user: IdreesPlaysMC [15:39:09] [Client thread/INFO]: (Session ID is token:b90b715893864a2a9c74572e98b983b6:2ab17fa417d44a549440a7776c07a304) [15:39:11] [Client thread/INFO]: LWJGL Version: 2.9.4 [15:39:12] [Client thread/INFO]: Reloading ResourceManager: Default [15:39:13] [Sound Library Loader/INFO]: Starting up SoundSystem...
#1782 [14:37] <cubiter> please
#1783 [14:37] <mattym> ??> IdreesPlaysMC launcher/crash-log
#1784 [14:37] <cubiter> ;-;
#1785 [14:37] <Absol> IdreesPlaysMC: We need to see your crash log, which appears after a crash.
#1786 [14:37] <Absol> IdreesPlaysMC: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1787 [14:37] <IdreesPlaysMC> Here is my ubuntu http://paste.ubuntu.com/15246842/
#1788 [14:37] <mattym> IdreesPlaysMC, Please follow the instructions from Absol in order to submit a crash log
#1789 [14:38] <hawkeyepeww> mattym: thx for the help, dont know why, but it seems to work now (new small update ?)
#1790 [14:38] <Spieri23> I have recently updated to Windows 10 but my Minecraft is still not working. I have to update my graphic card
#1791 [14:38] <cally> paunocu
#1792 [14:38] <mattym> IdreesPlaysMC, Do you know how to open your Game Directory?
#1793 [14:38] <cubiter> whats i paste?
#1794 [14:38] <IdreesPlaysMC> yea
#1795 [14:38] <IdreesPlaysMC> wait what about ubuntu
#1796 [14:38] <cubiter> ??
#1797 [14:38] <mattym> IdreesPlaysMC, Open it, delete the file called options or options.txt then restart minecraft
#1798 [14:38] <IdreesPlaysMC> http://paste.ubuntu.com/15246842/
#1799 [14:39] <mattym> IdreesPlaysMC, Do what i said, i saw that
#1800 [14:39] * soal [soal@notlogged] has joined #minecrafthelp
#1801 [14:39] <Forum> Matty, 2 of my 3 accounts work.
#1802 [14:39] <IdreesPlaysMC> ok
#1803 [14:39] <Forum> The one named "Forum" has been locked and removed.
#1804 [14:39] <cubiter> wtfff
#1805 [14:39] <cubiter> help meeee
#1806 [14:39] <cubiter> >:(
#1807 [14:39] * soal [soal@notlogged] has quit. (Client Quit)
#1808 [14:39] <mattym> Forum, Did you purchase that account from Mojang?
#1809 [14:40] <cally> cs pode?
#1810 [14:40] <Forum> The account was considered more of a gift from my friend.
#1811 [14:40] <IdreesPlaysMC> kk did it
#1812 [14:40] <mimi0283> I deleted your mcafee software and rebooted my computer but I have the same bug toujour "play offline": '(
#1813 [14:40] <cubiter> >:( helpp
#1814 [14:40] <Spieri23> I have recently updated to Windows 10 but my Minecraft is still not working. I have to update my graphic card. Can anyone help me please ?
#1815 [14:40] <mattym> Forum, So the answer is no then?
#1816 [14:40] <Forum> So no, it was not purchased by me.
#1817 [14:40] <cubiter> yours no helping me
#1818 [14:40] <Forum> It was gifted.
#1819 [14:40] <Forum> It was gifted.
#1820 [14:41] * cally [cally@notlogged] has left #minecrafthelp
#1821 [14:41] <mattym> mimi0283, Ok there are more things you need to do one moment
#1822 [14:41] <Forum> But I've had this account for about 3 months and this seriously just recently happened today.
#1823 [14:41] <mattym> Forum, Was it a gift code, or was the account info given to you?
#1824 [14:41] <mimi0283> ok what things please?
#1825 [14:41] <Forum> Info given.
#1826 [14:42] <mattym> ??> mimi0283 av/adwcleaner
#1827 [14:42] <Absol> mimi0283: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1828 [14:42] <Absol> mimi0283: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1829 [14:42] <mattym> mimi0283, Follow the new info from Absol ^
#1830 [14:42] <Forum> The account was fresh though only I had access, with a clean IP log and security questions.
#1831 [14:42] <cubiter> fuckk you
#1832 [14:42] <Absol> cubiter: Please keep it civil
#1833 [14:42] <mimi0283> ok
#1834 [14:42] <mattym> Forum, You cannot gift an account that way, it may have been locked out for breaking the TOS
#1835 [14:42] <cubiter> >:( idiots
#1836 [14:42] <cubiter> noobs
#1837 [14:43] <Forum> Ah, ok.
#1838 [14:43] <cubiter> no helping me
#1839 [14:43] <mattym> cubiter, Read the rules
#1840 [14:43] * Lele0917 [Lele0917@notlogged] has joined #minecrafthelp
#1841 [14:43] <cubiter> fuck allllll
#1842 [14:43] * Absol kicked cubiter from #minecrafthelp (Reason: ubiter :Keep it civilized, you are just a human)
#1843 [14:43] * mimi0283 [mimi0283@notlogged] has quit. (Quit: Web client closed)
#1844 [14:44] <Lele0917> hey guys
#1845 [14:44] * cubiter [cubiter@notlogged] has joined #minecrafthelp
#1846 [14:44] <cubiter> >:(
#1847 [14:44] <Lele0917> i have a problem
#1848 [14:45] * hawkeyepeww [hawkeyepeww@notlogged] has quit. (Quit: Web client closed)
#1849 [14:45] <mattym> cubiter, Read the instructions and ask for help the proper way, and you wont be ignored
#1850 [14:45] <Lele0917> my minecraft 1.9 crashed every time
#1851 [14:45] <cubiter> i no can download nvidia drivers
#1852 [14:45] <mattym> ??> Lele0917 launcher/crash-log
#1853 [14:45] <Absol> Lele0917: We need to see your crash log, which appears after a crash.
#1854 [14:45] <Absol> Lele0917: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1855 [14:45] <cubiter> and no can play minecraft
#1856 [14:45] <Spieri23> Please help me :(
#1857 [14:45] <mattym> cubiter, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1858 [14:45] * Lord_Juris [Lord_Juris@notlogged] has joined #minecrafthelp
#1859 [14:45] <cubiter> wow
#1860 [14:45] <cubiter> yes is t
#1861 [14:45] <mattym> Spieri23, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1862 [14:46] <cubiter> dxdiag is name
#1863 [14:46] <cubiter> ok
#1864 [14:46] <Spieri23> yes i have... wait
#1865 [14:46] <cubiter> hm i making
#1866 [14:46] <Spieri23> http://paste.ubuntu.com/15246885/
#1867 [14:46] <Spieri23> here
#1868 [14:46] <Lord_Juris> My password worked yesturday, but does not work today. Is it becuase 1.9 or have I been hacked?
#1869 [14:46] <mattym> Spieri23, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1870 [14:46] * Forum [Forum@notlogged] has quit. (Quit: Web client closed)
#1871 [14:46] <mattym> Lord_Juris, What error do you get?
#1872 [14:47] <cubiter> one momenyt
#1873 [14:47] <Spieri23> hmmm... ok thx :(
#1874 [14:47] <LowBilly_> It Didn't work
#1875 [14:47] <LowBilly_> Need the launcher log again ?
#1876 [14:47] <mattym> LowBilly_, Yes
#1877 [14:47] * Gurkenglas [Gurkenglas@notlogged] has quit. (Ping timeout: 207 seconds)
#1878 [14:47] <Spieri23> but it could support win 10 mybe in the next update ?
#1879 [14:47] <mattym> Spieri23, No
#1880 [14:47] <Lord_Juris> It told me invalid creditail, through i have tried the password several times. When I click reset password, it doesn't send me any email.
#1881 [14:47] <cubiter> http://paste.ubuntu.com/15246917/
#1882 [14:47] <Lele0917> http://paste.ubuntu.com/15246915/
#1883 [14:47] <cubiter> matt
#1884 [14:47] <mattym> Spieri23, Your hardware is old, last support is has is on Windows 7
#1885 [14:47] <mattym> cubiter, Patience
#1886 [14:47] <cubiter> oh
#1887 [14:48] <cubiter> ok .-.
#1888 [14:48] <Spieri23> can i change it ?
#1889 [14:48] <mattym> Lord_Juris, Do you get the same error on the launcher and website?
#1890 [14:48] <Lord_Juris> Yes
#1891 [14:48] <Lele0917> http://paste.ubuntu.com/15246915/ what can i do?
#1892 [14:48] <mattym> ??> Lord_Juris login/throttle
#1893 [14:48] <Absol> Lord_Juris: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1894 [14:48] <Absol> Lord_Juris: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1895 [14:48] <mattym> Lele0917, Be patient
#1896 [14:48] <Lord_Juris> it is the correct password, and I am sure
#1897 [14:48] <Lord_Juris> alright
#1898 [14:48] <Lord_Juris> thank you
#1899 [14:49] <mattym> Spieri23, When did you update to Windows 10?
#1900 [14:49] <Spieri23> yesterday
#1901 [14:49] <Lord_Juris> ...Oh did I metion it didn't send me the email???
#1902 [14:49] <Lord_Juris> checked every filter...
#1903 [14:49] * MaxSro [MaxSro@notlogged] has joined #minecrafthelp
#1904 [14:49] <LowBilly_> Here you go , http://paste.ubuntu.com/15246930/ :)
#1905 [14:49] <MaxSro> hi
#1906 [14:50] <mattym> Lord_Juris, Lockout may cause it not to send
#1907 [14:50] <MaxSro> Question how do you make it so the invetory disappears on mac
#1908 [14:50] <Lord_Juris> tis not working :(
#1909 [14:50] <mattym> Lord_Juris, Wiat the time and try again
#1910 [14:50] <Lord_Juris> oh alright...?
#1911 [14:50] <mattym> Spieri23, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1912 [14:50] <Lord_Juris> thank you'
#1913 [14:50] <Lord_Juris> ...wait whats the possiblitiy that it was hacked?
#1914 [14:50] <MaxSro> How do i get rid of the inventory on mac on mc
#1915 [14:50] <mattym> Lele0917, What antivirus software do you have installed?
#1916 [14:50] * Lick_My_Nipples [Lick_My_Nipples@notlogged] has joined #minecrafthelp
#1917 [14:50] <Spieri23> ok i will take a look
#1918 [14:50] <LowBilly_> I patched today 1.9 Cause it was released today
#1919 [14:50] <mattym> Lord_Juris, Unlikely
#1920 [14:50] * MaxSro [MaxSro@notlogged] has quit. (Client Quit)
#1921 [14:50] <Lele0917> mattym: avira
#1922 [14:50] <Lord_Juris> becuase it logged me out when I joined...
#1923 [14:50] <LowBilly_> Maybe that will help
#1924 [14:50] <mattym> ??> Lele0917 av/avira
#1925 [14:50] <Absol> Lele0917: To stop Avira from reporting Minecraft as a false-positive, please do the following:
#1926 [14:50] <Absol> Lele0917: Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply.
#1927 [14:51] <Lick_My_Nipples> I can't login to minecraft and I know I have my username and password perfect and correct
#1928 [14:51] <Lord_Juris> It only does that if the password was changed
#1929 [14:51] <mattym> ??> LowBilly_ tools/hjt
#1930 [14:51] <Absol> LowBilly_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1931 [14:51] <Absol> LowBilly_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1932 [14:51] <Lord_Juris> SAME
#1933 [14:51] * cubiter [cubiter@notlogged] has quit. (Ping timeout: 195 seconds)
#1934 [14:51] * mimi0283 [mimi0283@notlogged] has joined #minecrafthelp
#1935 [14:51] <mattym> Lord_Juris, Read the info you were sent
#1936 [14:51] <Lord_Juris> ...
#1937 [14:52] <mattym> ??> Lord_Juris login/throttle
#1938 [14:52] <Absol> Lord_Juris: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1939 [14:52] <Absol> Lord_Juris: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1940 [14:52] <mattym> Lord_Juris, What Absol said
#1941 [14:52] * Kampfhase99 [Kampfhase99@notlogged] has joined #minecrafthelp
#1942 [14:52] * Kampfhase99 [Kampfhase99@notlogged] has joined #minecrafthelp
#1943 [14:52] * xerox123 [xerox123@notlogged] has left #minecrafthelp
#1944 [14:52] <Lord_Juris> Lick_My_Nipples: same
#1945 [14:52] <Kampfhase99> Hallo?
#1946 [14:53] <mimi0283> re, mattym AdwCleaner created me this message : http://paste.ubuntu.com/15246949/
#1947 [14:53] <Spieri23> ok thank you mattym
#1948 [14:53] <Kampfhase99> Ist hier jemand deutsch?
#1949 [14:53] <Lick_My_Nipples> So I am screwed then
#1950 [14:53] <mattym> ??> Kampfhase99 lang/dw
#1951 [14:53] <mattym> ??> Kampfhase99 lang/de
#1952 [14:53] <Lord_Juris> there is no info mattym
#1953 [14:53] <Absol> Kampfhase99: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#1954 [14:53] * Razlio [Razlio@notlogged] has joined #minecrafthelp
#1955 [14:53] <Razlio> hello?
#1956 [14:53] * ITALO [ITALO@notlogged] has joined #minecrafthelp
#1957 [14:53] <mattym> Lord_Juris, Read what Absol said to you
#1958 [14:53] * Spieri23 [Spieri23@notlogged] has quit. (Quit: Web client closed)
#1959 [14:53] <mattym> mimi0283, Did you try to start MC again?
#1960 [14:53] <mimi0283> yes
#1961 [14:53] <mattym> mimi0283, Is it working?
#1962 [14:53] <Lord_Juris> ??? the german? I dont speak
#1963 [14:54] <mimi0283> but the same things always
#1964 [14:54] <mattym> ??> Lord_Juris login/throttle
#1965 [14:54] <Absol> Lord_Juris: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1966 [14:54] <Absol> Lord_Juris: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1967 [14:54] <mattym> Lord_Juris, THAT ^^^
#1968 [14:54] * Lele0917 [Lele0917@notlogged] has quit. (Quit: Web client closed)
#1969 [14:54] <Lord_Juris> alright...
#1970 [14:54] <Lord_Juris> thank you.
#1971 [14:54] * Lord_Juris [Lord_Juris@notlogged] has quit. (Quit: Web client closed)
#1972 [14:54] <Lick_My_Nipples> So I cannot play minecraft for 3 hours?
#1973 [14:54] <Kampfhase99> Ok i have following problem: I would login in Mojang he said: My password or e-mail address is wrong, but of minecraft.net was he rigth. I have change my password and now i cant login on minecraft and mojang..
#1974 [14:54] * Qzima [Qzima@notlogged] has joined #minecrafthelp
#1975 [14:55] <Qzima> Hey can someone help me, when i try to join a server or single player in 1.9 i crash :s
#1976 [14:56] <mimi0283> you can offer me other help please?
#1977 [14:56] * Lele0917 [Lele0917@notlogged] has joined #minecrafthelp
#1978 [14:56] <Razlio> Alright so, everytime I try to play on a server using 1.9, my game crashes. Anybody know what is going?
#1979 [14:56] <Razlio> Same as Qzima
#1980 [14:56] <Qzima> yup
#1981 [14:56] * jorgen [jorgen@notlogged] has joined #minecrafthelp
#1982 [14:56] <mattym> ?? launcher/crash-log
#1983 [14:56] <Lele0917> mattym: can you post the link a second time
#1984 [14:57] <Absol> launcher/crash-log: We need to see your crash log, which appears after a crash.
#1985 [14:57] <Absol> launcher/crash-log: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1986 [14:57] <Razlio> Alright,
#1987 [14:57] <LowBilly_> http://paste.ubuntu.com/15246976/
#1988 [14:57] <Razlio> Gimme one sec to get that
#1989 [14:57] <mattym> Razlio, and Qzima Do the info Absol sent
#1990 [14:57] <Qzima> http://paste.ubuntu.com/15246988/
#1991 [14:57] <mattym> LowBilly_, You initially remove an antivirus correct?
#1992 [14:57] <mimi0283> and for " play offline "? x')
#1993 [14:57] * jorgen [jorgen@notlogged] has quit. (Client Quit)
#1994 [14:57] <mattym> ??> Qzima win/reinst
#1995 [14:57] <Absol> Qzima: You may need to reinstall the locally installed files that Minecraft puts into place.
#1996 [14:57] <Absol> Qzima: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1997 [14:57] <Lele0917> mattym: can you post the link a second time
#1998 [14:57] <LowBilly_> You mean Norton ?
#1999 [14:58] <Kampfhase99> mattym:Ok i have following problem: I would login in Mojang he said: My password or e-mail address is wrong, but of minecraft.net was he rigth. I have change my password and now i cant login on minecraft and mojang..
#2000 [14:58] <Lele0917> the avira link
#2001 [14:58] <mattym> Lele0917, Which one?
#2002 [14:58] <Lele0917> avira
#2003 [14:58] <mattym> ??> Kampfhase99 login/throttle
#2004 [14:58] <Qzima> i'll try that ty
#2005 [14:58] <Absol> Kampfhase99: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2006 [14:58] <Absol> Kampfhase99: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2007 [14:58] * IdreesPlaysMC [IdreesPlaysMC@notlogged] has quit. (Quit: Web client closed)
#2008 [14:58] <mattym> ??> Lele0917 av/avira
#2009 [14:58] <Absol> Lele0917: To stop Avira from reporting Minecraft as a false-positive, please do the following:
#2010 [14:58] <Absol> Lele0917: Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply.
#2011 [14:58] <Lele0917> thx
#2012 [14:58] <mimi0283> Absol ?
#2013 [14:58] <mattym> LowBilly_, Yes, and you uninstalled norton, restarted, then checked MC before installing the other antivirus right?
#2014 [14:59] <mimi0283> AdwCleaner does not help my
#2015 [14:59] <Razlio> This is what it says after my game crashes when trying to play 1.9 http://paste.ubuntu.com/15246999/
#2016 [14:59] <Kampfhase99> what do you mean mattym?
#2017 [14:59] * KoolGuy2701 [KoolGuy2701@notlogged] has joined #minecrafthelp
#2018 [14:59] <KoolGuy2701> hi
#2019 [14:59] <mattym> mimi0283, You may need to contact a computer store or support store, there is something blocking the game on your computer, and normal methods to fix it have not worked
#2020 [14:59] <mattym> Kampfhase99, Read what Absol said to you
#2021 [14:59] <KoolGuy2701> i have aquestion!
#2022 [15:00] <Kampfhase99> Ok
#2023 [15:00] <mattym> ??> Razlio win/reinst
#2024 [15:00] <Absol> Razlio: You may need to reinstall the locally installed files that Minecraft puts into place.
#2025 [15:00] <mimi0283> How do I contact?
#2026 [15:00] <Absol> Razlio: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2027 [15:00] <mattym> Razlio, And dont come here with modded crashes next time
#2028 [15:00] * Anzhelika|Away is now known as Anzhi
#2029 [15:00] <mattym> mimi0283, You go and find a store that will help you clean/diagnose your computer
#2030 [15:00] <Razlio> Absol, I appreciate the help, but I already have tried that. I am not running any mods.
#2031 [15:00] <LowBilly_> Was checking if it was working and dowloading the other antivirus at the same time
#2032 [15:00] <KoolGuy2701> the thing is you know that minecraft 1.9 is out today right?
#2033 [15:00] <mimi0283> :o ok
#2034 [15:00] <Kampfhase99> ok thank you
#2035 [15:00] <mattym> Razlio, Your crash log has an error often found with Optifine
#2036 [15:01] <mimi0283> I will do with my father if he wants
#2037 [15:01] <KoolGuy2701> no is not with optifine
#2038 [15:01] <mattym> LowBilly_, I told you not to install another untill it worked
#2039 [15:01] <Razlio> Mattym, I honestly do not know what OptiFine is?
#2040 [15:01] <mimi0283> Thank you for everything good continuations !! mattym and Absol
#2041 [15:01] <Razlio> However, I will search my computer for it.
#2042 [15:01] * KoolGuy2701 [KoolGuy2701@notlogged] has quit. (Client Quit)
#2043 [15:01] <mattym> Razlio, Try the instructions from Absol then
#2044 [15:01] <mattym> Razlio, Even if you thing you tried it, try them one more time
#2045 [15:01] * Kampfhase99 [Kampfhase99@notlogged] has quit. (Quit: Web client closed)
#2046 [15:02] * KoolGuy2701 [KoolGuy2701@notlogged] has joined #minecrafthelp
#2047 [15:02] <KoolGuy2701> hi
#2048 [15:02] <mimi0283> Thank you for everything good continuations !! bye
#2049 [15:02] <KoolGuy2701> i have a question
#2050 [15:02] <mattym> KoolGuy2701, Read the welcome message
#2051 [15:02] <KoolGuy2701> why does my minecraft 1.9 keeps crashing
#2052 [15:02] <mattym> KoolGuy2701, Just ask
#2053 [15:02] * mimi0283 [mimi0283@notlogged] has quit. (Quit: Web client closed)
#2054 [15:02] <mattym> ??> KoolGuy2701 launcher/crash-log
#2055 [15:02] <Lick_My_Nipples> Due to the stupid lockout thing, I can
#2056 [15:02] <Absol> KoolGuy2701: We need to see your crash log, which appears after a crash.
#2057 [15:02] <Absol> KoolGuy2701: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2058 [15:02] <KoolGuy2701> ok
#2059 [15:03] <KoolGuy2701> give me a second
#2060 [15:03] <Lick_My_Nipples> Do to the stupid lockout thing, I can't play minecraft for 3 hours is what your telling me?
#2061 [15:03] <mattym> Lick_My_Nipples, Yes
#2062 [15:03] * unicorn [unicorn@notlogged] has joined #minecrafthelp
#2063 [15:03] <KoolGuy2701> Completely ignored arguments: [--nativeLauncherVersion, 301] [17:04:53] [Client thread/INFO]: Setting user: KoolGuy2701 [17:04:53] [Client thread/INFO]: (Session ID is token:3c5c46e10cb44353a4a15de51f3ad986:f19525cfc19c4ef899b069dc7f8b9447) [17:04:55] [Client thread/INFO]: LWJGL Version: 2.9.4 [17:04:55] [Client thread/INFO]: Reloading ResourceManager: Default [17:04:56] [Sound Library Loader/INFO]: Starting up SoundSystem... [17:04:56] [Thread-5
#2064 [15:03] <KoolGuy2701> is that
#2065 [15:03] <mattym> KoolGuy2701, Follow all the instructions please
#2066 [15:03] * plzhelp [plzhelp@notlogged] has joined #minecrafthelp
#2067 [15:03] * ROBOZINHOGAMER [ROBOZINHOGAMER@notlogged] has joined #minecrafthelp
#2068 [15:03] <Lick_My_Nipples> This sucks
#2069 [15:04] * Lick_My_Nipples [Lick_My_Nipples@notlogged] has quit. (Quit: Web client closed)
#2070 [15:04] * Michaeljullie [Michaeljullie@notlogged] has joined #minecrafthelp
#2071 [15:04] <KoolGuy2701> http://paste.ubuntu.com/15247028/
#2072 [15:04] <plzhelp> does anyone know how to fix the bug where 1.9 wont load worlds?
#2073 [15:04] <KoolGuy2701> go to that link
#2074 [15:04] * callumhelp123 [callumhelp123@notlogged] has quit. (Ping timeout: 195 seconds)
#2075 [15:04] * RANDOMDUDE [RANDOMDUDE@notlogged] has joined #minecrafthelp
#2076 [15:04] <Razlio> Unfortunately, deleting the files in my .minecraft folder is not working. I join the server, walk around for 20 secs, and it crashes. Anyone have any clue as to what might be happening?
#2077 [15:04] <mattym> ??> KoolGuy2701 win/reinst
#2078 [15:04] <Absol> KoolGuy2701: You may need to reinstall the locally installed files that Minecraft puts into place.
#2079 [15:04] <Absol> KoolGuy2701: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2080 [15:04] <RANDOMDUDE> My password is not working...
#2081 [15:04] <Lele0917> mattym: where can i find the expert switch
#2082 [15:04] * Michaeljullie [Michaeljullie@notlogged] has quit. (Client Quit)
#2083 [15:04] <mattym> Razlio, Any texture/resource packs?
#2084 [15:05] <KoolGuy2701> ok
#2085 [15:05] <Razlio> mattym, I made sure to get rid of those.
#2086 [15:05] * ROBOZINHOGAMER [ROBOZINHOGAMER@notlogged] has quit. (Client Quit)
#2087 [15:05] <mattym> Lele0917, If you dont see it, uninstall Avira, restart the PC and test minecraft, if it works, use another Antivirus, we suggest Avast
#2088 [15:05] <RANDOMDUDE> its signed me out, then didn't work...
#2089 [15:05] <Razlio> This is only happening with 1.9, by the way. Every other version of the game is perfect.
#2090 [15:06] <RANDOMDUDE> same... but I cannot sign in to change the game type...
#2091 [15:06] <KoolGuy2701> ok i deleted it all what do i do now?
#2092 [15:06] <mattym> Razlio, If after the local file reinstall its still doing the same, it may be a bug you will just need to wait on getting fixed
#2093 [15:06] <Razlio> ^^^
#2094 [15:06] <Razlio> Well
#2095 [15:06] <mattym> KoolGuy2701, Follow the rest of the instructions
#2096 [15:06] <mattym> ??> RANDOMDUDE login/throttle
#2097 [15:06] <Absol> RANDOMDUDE: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2098 [15:06] <Absol> RANDOMDUDE: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2099 [15:06] <KoolGuy2701> ok thank you so much
#2100 [15:06] <KoolGuy2701> ok thans so much
#2101 [15:07] <RANDOMDUDE> are you sure??? cite the article
#2102 [15:07] <mattym> ?
#2103 [15:07] * sansan [sansan@notlogged] has joined #minecrafthelp
#2104 [15:07] <RANDOMDUDE> I read in the help blog thing, that its after alot more...
#2105 [15:07] <mattym> RANDOMDUDE, Do you get one of the errors "Invalid Credentials" or "Incorrect username/password?
#2106 [15:07] * supersayinshane [supersayinshane@notlogged] has joined #minecrafthelp
#2107 [15:08] * sansan [sansan@notlogged] has quit. (Client Quit)
#2108 [15:08] <RANDOMDUDE> yas, like 5 times :(
#2109 [15:08] <mattym> RANDOMDUDE, Do you get the same/similar error in both the launcher and website?
#2110 [15:08] * supersayinshane [supersayinshane@notlogged] has quit. (Client Quit)
#2111 [15:08] <RANDOMDUDE> even when I typed in my email and copy pasted the correct passowrd
#2112 [15:08] * supersayinshane [supersayinshane@notlogged] has joined #minecrafthelp
#2113 [15:08] <mattym> RANDOMDUDE, Have you already tried a password reset?
#2114 [15:08] <RANDOMDUDE> didnt send
#2115 [15:09] * Gurkenglas [Gurkenglas@notlogged] has joined #minecrafthelp
#2116 [15:09] <mattym> RANDOMDUDE, Then yes, i am sure, follow the instructions from Absol
#2117 [15:09] <mattym> RANDOMDUDE, Wait 3hours without trying to log in at all, then do another password reset and attempt to log in
#2118 [15:09] <RANDOMDUDE> alright thank you
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#2120 [15:09] * supersayinshane [supersayinshane@notlogged] has quit. (Client Quit)
#2121 [15:09] * RANDOMDUDE [RANDOMDUDE@notlogged] has left #minecrafthelp
#2122 [15:09] * Razlio [Razlio@notlogged] has quit. (Ping timeout: 195 seconds)
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#2124 [15:10] <KoolGuy2701> it dosent work!!
#2125 [15:11] <KoolGuy2701> matym it keeps crashing
#2126 [15:11] <KoolGuy2701> mattym**
#2127 [15:11] <KoolGuy2701> please i need help!!
#2128 [15:11] <KoolGuy2701> mattym it dosent work!!
#2129 [15:12] * monodiablo [monodiablo@notlogged] has joined #minecrafthelp
#2130 [15:12] <KoolGuy2701> =(
#2131 [15:12] <KoolGuy2701> mattym it dosent work!
#2132 [15:12] * HeartBrokenPuppy [HeartBrokenPuppy@notlogged] has joined #minecrafthelp
#2133 [15:12] * plzhelp [plzhelp@notlogged] has quit. (Ping timeout: 195 seconds)
#2134 [15:12] <monodiablo> Hello! I am crashing just as a new world is loading. Any ideas?
#2135 [15:12] <KoolGuy2701> help!!
#2136 [15:13] * HeartBrokenPuppy [HeartBrokenPuppy@notlogged] has quit. (Client Quit)
#2137 [15:13] <KoolGuy2701> absol
#2138 [15:13] <KoolGuy2701> can you help me please!!
#2139 [15:14] * KoolGuy2701 [KoolGuy2701@notlogged] has quit. (Quit: Web client closed)
#2140 [15:14] * KoolGuy2701 [KoolGuy2701@notlogged] has joined #minecrafthelp
#2141 [15:14] <KoolGuy2701> help
#2142 [15:14] <KoolGuy2701> me!
#2143 [15:14] <KoolGuy2701> it dosent work
#2144 [15:14] <KoolGuy2701> absol
#2145 [15:14] <KoolGuy2701> i deleted it all
#2146 [15:14] <KoolGuy2701> but it dosent work
#2147 [15:14] <KoolGuy2701> i need help please!! =(
#2148 [15:16] * KoolGuy2701_ [KoolGuy2701_@notlogged] has joined #minecrafthelp
#2149 [15:16] * KoolGuy2701_ [KoolGuy2701_@notlogged] has quit. (Client Quit)
#2150 [15:16] * KoolGuy2701 [KoolGuy2701@notlogged] has quit. (Client Quit)
#2151 [15:16] <Lele0917> mattym:
#2152 [15:16] * pleasehelp004 [pleasehelp004@notlogged] has joined #minecrafthelp
#2153 [15:17] <pleasehelp004> my minecraft 1.9 version keeps crashing when i try to load a server or a world!
#2154 [15:20] * LuchoPlaysMaicra [LuchoPlaysMaicra@notlogged] has joined #minecrafthelp
#2155 [15:20] <LuchoPlaysMaicra> http://paste.ubuntu.com/15247123/
#2156 [15:20] <LuchoPlaysMaicra> 5+95+95+5+95+959+644654654++4848448984984********************
#2157 [15:20] <LuchoPlaysMaicra> Ayudaaaa
#2158 [15:20] <LuchoPlaysMaicra> http://paste.ubuntu.com/15247123/
#2159 [15:20] <LuchoPlaysMaicra> help
#2160 [15:21] <LuchoPlaysMaicra> 0001110001110001110001110001111000011100011100011100011111111
#2161 [15:21] * LuchoPlaysMaicra [LuchoPlaysMaicra@notlogged] has quit. (Client Quit)
#2162 [15:21] <pleasehelp004> http://paste.ubuntu.com/15247142/
#2163 [15:21] <pleasehelp004> please help meeeeeeeee!
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#2172 [15:20] * JScombat360 [JScombat360@notlogged] has joined #minecrafthelp
#2173 [15:21] <parblo> o meu minecraft nao que abrir fala que precisa de atualisação no drives graficos
#2174 [15:21] <Krazy_Swaggah> OKay so i came on yesterday and someone help me
#2175 [15:21] <Krazy_Swaggah> *helped
#2176 [15:21] * lizzylovey123 [lizzylovey123@notlogged] has joined #minecrafthelp
#2177 [15:22] <Krazy_Swaggah> and it worked and i just wanted to say thanks to whoever helped me
#2178 [15:22] <parblo> alguem me ajudar
#2179 [15:22] <mattym> ??> parblo lang/pt
#2180 [15:22] <Absol> parblo: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2181 [15:23] * sleejer [sleejer@notlogged] has joined #minecrafthelp
#2182 [15:23] * Lilmeier [Lilmeier@notlogged] has joined #minecrafthelp
#2183 [15:24] <Lilmeier> http://paste.ubuntu.com/15247183/
#2184 [15:24] <mattym> Lilmeier, One moment
#2185 [15:26] * Krazy_Swaggah [Krazy_Swaggah@notlogged] has quit. (Client Quit)
#2186 [15:27] <JScombat360> Ive accidentally deleted my minecraft memory so if you can recover it ill be really glad
#2187 [15:27] * Juan248 [Juan248@notlogged] has joined #minecrafthelp
#2188 [15:27] <parblo> my mine is not picking up speech that needs updanting in graficos drivers
#2189 [15:27] <mattym> Lilmeier, download and install the .exe file from this page https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#2190 [15:27] <mattym> parblo, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2191 [15:27] <mattym> JScombat360, What do you mean?
#2192 [15:28] <Juan248> Hello I have a problem
#2193 [15:28] <mattym> JScombat360, Like saves/worlds?
#2194 [15:28] <parblo> ------------------ System Information ------------------ Time of this report: 2/29/2016, 18:02:16 Machine name: DESKTOP-K91RE4U Operating System: Windows 10 Pro 32-bit (10.0, Build 10586) (10586.th2_release.160126-1819) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: Digitron System Model: Digitron BIOS: Default System BIOS Proce
#2195 [15:28] * lizzylovey123 [lizzylovey123@notlogged] has quit. (Ping timeout: 195 seconds)
#2196 [15:28] <mattym> ??> parblo win/dxdiag
#2197 [15:28] <Absol> parblo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2198 [15:28] <Juan248> I trie to enter to mi account and i cant
#2199 [15:28] <mattym> parblo, You need to follow all the directions in the link from Absol
#2200 [15:28] <JScombat360> I acedentlly deleted my minecraft memory
#2201 [15:28] <mattym> Juan248, What error do you get?
#2202 [15:28] <parblo> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#2203 [15:29] * Senhor_Chimas [Senhor_Chimas@notlogged] has joined #minecrafthelp
#2204 [15:29] <mattym> JScombat360, What do you mean by that, do you mean your worlds/saves?
#2205 [15:29] <Juan248> mattym
#2206 [15:30] <Juan248> I trie to enter to mi account but sey Password Incorrect
#2207 [15:30] <mattym> Juan248, Have you tried a password reset?
#2208 [15:30] <Juan248> yes
#2209 [15:30] * JScombat360 [JScombat360@notlogged] has quit. (Quit: Web client closed)
#2210 [15:30] <mattym> ??> Juan248 login/throttle
#2211 [15:30] <Absol> Juan248: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2212 [15:30] <Absol> Juan248: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2213 [15:31] * Senhor_Chimas [Senhor_Chimas@notlogged] has quit. (Client Quit)
#2214 [15:31] * bomb_boom123 [bomb_boom123@notlogged] has joined #minecrafthelp
#2215 [15:31] <parblo> l have done everything
#2216 [15:31] <Juan248> I reset mi password but the menssage conitune
#2217 [15:32] <mattym> Juan248, read the info from Absol
#2218 [15:32] <mattym> parblo, You need to follow the directions in the link
#2219 [15:32] <mattym> parblo, I need the dxdaig report in a paste.ubuntu.com link
#2220 [15:33] <Juan248> Thanks
#2221 [15:33] <bomb_boom123> my minecraft isn't working on my windows XP computer. Anyone know why?
#2222 [15:33] <parblo> i have done everything
#2223 [15:34] * Juan248 [Juan248@notlogged] has quit. (Client Quit)
#2224 [15:34] <sleejer> Are horses broken when you create a new 1.9 world ? I can tame them but they won't move afterwards. They're fine in my old world though when using 1.9.
#2225 [15:34] <mattym> bomb_boom123, We dont support Windows XP here, sorry
#2226 [15:34] <bomb_boom123> why not?
#2227 [15:34] <mattym> sleejer, Did you put a saddle on it?
#2228 [15:35] <sleejer> mattym, yes
#2229 [15:35] * Krazy_Swaggah [Krazy_Swaggah@notlogged] has joined #minecrafthelp
#2230 [15:35] <mattym> bomb_boom123, too old and no longer supported by Microsoft
#2231 [15:35] <bomb_boom123> well that sucks
#2232 [15:36] <bomb_boom123> you don't know anyway i can get it to work?
#2233 [15:36] <mattym> bomb_boom123, What happens when you try to run it?
#2234 [15:36] <Krazy_Swaggah> okay so my account wasnt working and its working now and i got onto one of my worlds and i cant see like anything beacuse of line and all that
#2235 [15:36] <Krazy_Swaggah> *lines
#2236 [15:36] <parblo> e agora
#2237 [15:36] <bomb_boom123> it says its unable to download the launcher
#2238 [15:36] <mattym> Krazy_Swaggah, Do you have a way of screenshotting it?
#2239 [15:37] <Krazy_Swaggah> umm how do you screenshot
#2240 [15:37] <Krazy_Swaggah> ;?
#2241 [15:37] <mattym> bomb_boom123, Thats normally causes by an antivirus program or other program blocking it
#2242 [15:37] <Krazy_Swaggah> t*:/
#2243 [15:37] <mattym> Krazy_Swaggah, Ok nvm then
#2244 [15:37] <mattym> ??> Krazy_Swaggah win/dxdiag
#2245 [15:37] <Absol> Krazy_Swaggah: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2246 [15:38] <bomb_boom123> oh ok. what do you suggest i do?
#2247 [15:38] <mattym> Krazy_Swaggah, follow all the directions in the link from Absol
#2248 [15:38] <mattym> bomb_boom123, What antivirus are you using?
#2249 [15:38] * parblo [parblo@notlogged] has quit. (Quit: Web client closed)
#2250 [15:38] * Z [Z@notlogged] has joined #minecrafthelp
#2251 [15:38] <bomb_boom123> um i think norton or something but im not too sure
#2252 [15:39] <mattym> ??> bomb_boom123 av/norton
#2253 [15:39] <Absol> bomb_boom123: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#2254 [15:39] * Z is now known as Guest67916
#2255 [15:39] * DetonaG [DetonaG@notlogged] has joined #minecrafthelp
#2256 [15:39] <bomb_boom123> ok
#2257 [15:39] * Johiny [Johiny@notlogged] has joined #minecrafthelp
#2258 [15:39] <Guest67916> Hey can you tell me how to get mine craft 1.9 worlds to work?
#2259 [15:40] <mattym> Guest67916, What happens when you try?
#2260 [15:40] <DetonaG> gente, preciso de ajuda
#2261 [15:40] * bomb_boom123 [bomb_boom123@notlogged] has quit. (Quit: Web client closed)
#2262 [15:40] <Guest67916> I try to load one and it crashes and gives me an error on the launcher
#2263 [15:40] <Johiny> I can not enter my account?
#2264 [15:40] <DetonaG> alguem pode me ajudar?
#2265 [15:40] <mattym> ??> Guest67916 launcher/crash-log
#2266 [15:41] <Absol> Guest67916: We need to see your crash log, which appears after a crash.
#2267 [15:41] <Absol> Guest67916: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2268 [15:41] <mattym> ??> DetonaG lang/pt
#2269 [15:41] <Absol> DetonaG: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2270 [15:41] <mattym> Johiny, What error do you get when you try?
#2271 [15:41] <Guest67916> Not on my computer...
#2272 [15:41] * Glitch [Glitch@notlogged] has joined #minecrafthelp
#2273 [15:41] <Guest67916> I'm not there
#2274 [15:41] <DetonaG> i can help me?
#2275 [15:42] <mattym> Guest67916, Then come back to the chat when you are on that computer
#2276 [15:42] <Guest67916> I've tried ok
#2277 [15:42] <Guest67916> Ok
#2278 [15:42] <mattym> DetonaG, Explain the problem
#2279 [15:42] * Guest67916 [Guest67916@notlogged] has quit. (Client Quit)
#2280 [15:42] * Glitch is now known as Guest55091
#2281 [15:42] <Johiny> He says my username and password is not correct :(
#2282 [15:42] <Guest55091> Hello I tried to play in my own private 1.9 map on my windows but it keeps on crashing.
#2283 [15:42] <mattym> Johiny, Do you get the same or similar error on the website?
#2284 [15:43] <Johiny> yes :(
#2285 [15:43] * Luisma25 [Luisma25@notlogged] has joined #minecrafthelp
#2286 [15:43] <mattym> ??> Guest55091 launcher/crash-log
#2287 [15:43] <Absol> Guest55091: We need to see your crash log, which appears after a crash.
#2288 [15:43] <Absol> Guest55091: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2289 [15:43] <mattym> ??> Johiny login/throttle
#2290 [15:43] <Absol> Johiny: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2291 [15:43] <Absol> Johiny: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2292 [15:43] <DetonaG> my computer is windows 10, but when I enter the minecraft, it crash
#2293 [15:43] <Luisma25> hii
#2294 [15:44] * Juan248 [Juan248@notlogged] has joined #minecrafthelp
#2295 [15:44] <mattym> ??> DetonaG laucher/crash-log
#2296 [15:44] <Luisma25> i have a problem at minecraft in windows 10
#2297 [15:44] <mattym> ??> DetonaG launcher/crash-log
#2298 [15:44] <Luisma25> i just update
#2299 [15:44] <Absol> DetonaG: We need to see your crash log, which appears after a crash.
#2300 [15:44] <Absol> DetonaG: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2301 [15:44] <DetonaG> can you help me?
#2302 [15:44] <DetonaG> ok
#2303 [15:44] <DetonaG> there is http://paste.ubuntu.com/15247232/
#2304 [15:44] <Johiny> and try to restart my password but I do not get mail?
#2305 [15:44] <mattym> DetonaG, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2306 [15:45] <mattym> Johiny, As the instructions say, wait 3 hours
#2307 [15:45] <mattym> Johiny, Then reset the password
#2308 [15:45] <Juan248> Hello again look i change mi password but mojang acounts say Error! Unknown e-mail address or password. and this are the correc dates
#2309 [15:45] <DetonaG> then on my computer has no way to run minecraft?
#2310 [15:45] <Johiny> ok
#2311 [15:46] <mattym> Juan248, You didnt follow the instructions
#2312 [15:46] <mattym> Juan248, Wait 3 hours without attemptint to log in, then change the password and try again
#2313 [15:46] <mattym> DetonaG, When did you update to Windows 10
#2314 [15:46] <Juan248> oo ok
#2315 [15:46] * Juan248 [Juan248@notlogged] has quit. (Client Quit)
#2316 [15:47] <Guest55091> Ok I did the the crash url thing, but it just stays on the same page
#2317 [15:47] * Rafael [Rafael@notlogged] has joined #minecrafthelp
#2318 [15:47] <DetonaG> my computer is already windows 10
#2319 [15:47] <mattym> Guest55091, After you hit paste button, it should take you to a new page, copy the address/url of the page
#2320 [15:47] * Johiny [Johiny@notlogged] has quit. (Quit: Web client closed)
#2321 [15:47] <mattym> DetonaG, When did you update to windows 10?
#2322 [15:47] <Guest55091> do I put it on here?
#2323 [15:47] <mattym> Guest55091, Yes
#2324 [15:47] <Guest55091> http://paste.ubuntu.com/15247266/
#2325 [15:47] <mattym> ??> Guest55091 win/reinst
#2326 [15:47] <Absol> Guest55091: You may need to reinstall the locally installed files that Minecraft puts into place.
#2327 [15:47] <Krazy_Swaggah> http://paste.ubuntu.com/15247274/
#2328 [15:47] <Absol> Guest55091: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2329 [15:47] <mattym> Guest55091, try the instructions from Absol
#2330 [15:47] <DetonaG> about 4 weeks ago, but the minecraft was already giving error
#2331 [15:48] <Rafael> PLEASE HELP ME I CANT ENTER TO MY ACCOUNT IT SAYS INCORRECT E-MAIL OR PASSWORD, I TRIED TO CHANGE THE PASSWORD BUT THE MOJANG TEAM DOESNT SEND ME ANYTHING
#2332 [15:48] <mattym> DetonaG, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2333 [15:48] <mattym> DetonaG, If you dont have that option ^
#2334 [15:48] <mattym> DetonaG, You will need to completely reinstall Windows 7
#2335 [15:48] * minjaman [minjaman@notlogged] has joined #minecrafthelp
#2336 [15:48] <Krazy_Swaggah> Rafael are you sure your putting in the correct stuff?
#2337 [15:48] <mattym> ??> Rafael login/throttle
#2338 [15:48] <Rafael> Yeah
#2339 [15:48] <Absol> Rafael: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2340 [15:48] <Absol> Rafael: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2341 [15:49] <DetonaG> but how do I install windows 7?
#2342 [15:49] * RandomBearCat [RandomBearCat@notlogged] has joined #minecrafthelp
#2343 [15:49] <mattym> DetonaG, Look it up
#2344 [15:49] <Krazy_Swaggah> Absol: Here http://paste.ubuntu.com/15247274/
#2345 [15:49] <Rafael> THE PROBLEM IS THAT THERE ISNT ANY E-MAIL!!!
#2346 [15:49] <mattym> Krazy_Swaggah, One moment
#2347 [15:49] <mattym> Rafael, Read the instructions
#2348 [15:50] <mattym> Rafael, Wait 3 hours without attempting to log in, then try the password reset again
#2349 [15:50] <DetonaG> if I put the windows 10, will harm my computer?
#2350 [15:50] <RandomBearCat> I can't play the full version I paid for I've checked Mojang forums and everything but I can only play the demo
#2351 [15:50] * doglover40 [doglover40@notlogged] has joined #minecrafthelp
#2352 [15:50] <Rafael> OK SO I WAIT 3 HOURS THANKS...
#2353 [15:50] <minjaman> hello when i put in my info (which i know is correct) it says that it is not correct I have tryed a bunch of times to change my password but it still has not helped
#2354 [15:50] <mattym> Krazy_Swaggah, Download then Install the .exe file listed here
#2355 [15:50] <mattym> ??> minjaman login/throttle
#2356 [15:50] <Absol> minjaman: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2357 [15:50] <Absol> minjaman: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2358 [15:50] <Rafael> IF I HAVE ANY PROBLEM I WILL WRITE YOU GUYS THANKS!
#2359 [15:50] * Cause [Cause@notlogged] has joined #minecrafthelp
#2360 [15:50] <mattym> DetonaG, You computer wont work with Minecraft on Windows 10
#2361 [15:50] <minjaman> okay thanks!
#2362 [15:50] <mattym> DetonaG, You need to downgrade to Windows 7
#2363 [15:50] * minjaman [minjaman@notlogged] has quit. (Client Quit)
#2364 [15:51] <mattym> DetonaG, That is the last version of Windows your computers hardware has drivers for
#2365 [15:51] <RandomBearCat> Help me I can only play the demo but I've been playing mc since Christmas
#2366 [15:51] <DetonaG> okay
#2367 [15:51] <doglover40> I recently updated to 1.9 and anytime I try to log on a server or single player world, my game crashes. What do I do to fix this?
#2368 [15:51] <DetonaG> thank you
#2369 [15:52] <Krazy_Swaggah> mattym: pretty soon microsoft wont support any windows but windows 10
#2370 [15:52] <mattym> ??> doglover40 launcher/crash-log
#2371 [15:52] <Absol> doglover40: We need to see your crash log, which appears after a crash.
#2372 [15:52] <Absol> doglover40: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2373 [15:52] <mattym> Krazy_Swaggah, Its has nothing to do with Microsft
#2374 [15:52] <Krazy_Swaggah> ik i just saying :/
#2375 [15:52] * caio [caio@notlogged] has joined #minecrafthelp
#2376 [15:52] <mattym> Krazy_Swaggah, Intel ended support for an extrememly old product, its nothing new
#2377 [15:53] * DetonaG [DetonaG@notlogged] has quit. (Quit: Web client closed)
#2378 [15:53] <Guest55091> thank you whoever helped me with 1.9 crashes! It fixed my problem! But it is now laggy
#2379 [15:53] <mattym> Guest55091, Your running the game on Intel HD graphics, thats to be expected
#2380 [15:53] <mattym> ??> RandomBearCat account/bug/demo
#2381 [15:53] <Absol> RandomBearCat: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#2382 [15:53] <mattym> RandomBearCat, Read the info in the link ^ from Absol
#2383 [15:53] * Guest55091 [Guest55091@notlogged] has quit. (Quit: Web client closed)
#2384 [15:53] <mattym> RandomBearCat, See if any of those options help
#2385 [15:54] <Krazy_Swaggah> its still doing it http://paste.ubuntu.com/15247274/
#2386 [15:54] <Cause> So, yesterday I got my Minecraft server working and people in the IRC could get on it, but my friends still can't even see the server on their clients. Could it have something to do with our ISP?
#2387 [15:55] <doglover40> Here is the link: http://paste.ubuntu.com/15247318/
#2388 [15:55] * RandomBearCat [RandomBearCat@notlogged] has quit. (Ping timeout: 195 seconds)
#2389 [15:55] <mattym> Krazy_Swaggah, Did you run the driver update?
#2390 [15:55] <mattym> Krazy_Swaggah, Cause it should have said to restart the PC when it was done, you need to do so
#2391 [15:55] * Hunter_x_Death [Hunter_x_Death@notlogged] has joined #minecrafthelp
#2392 [15:55] <mattym> ??> doglover40 win/reinst
#2393 [15:56] <Absol> doglover40: You may need to reinstall the locally installed files that Minecraft puts into place.
#2394 [15:56] <Absol> doglover40: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2395 [15:56] <mattym> doglover40, try the info from Absol ^
#2396 [15:56] <Cause> mattym, was that meant for me?
#2397 [15:56] <Cause> mattym, you quoted Krazy as well
#2398 [15:56] <mattym> Cause, no
#2399 [15:56] <Hunter_x_Death> Hello, I would like some help on 1.9... It is not downloading. The launcher is up I press play and it does nothing.
#2400 [15:56] <mattym> Cause, What is the IP/Address of the server
#2401 [15:56] <Cause> 209.55.80.120:25565
#2402 [15:56] * CrystalMare is now known as Crystal|AFK
#2403 [15:57] <mattym> .mcping 209.55.80.120:25565
#2404 [15:57] <ExtremeBot> mattym: 209.55.80.120:25565 is up! There are currently 0 out of 10 players, running 1.9 (107); with a latency of 0.268s and an MOTD of "03Vanilla Minecraft 09v1.9".
#2405 [15:57] <Cause> okay then
#2406 [15:57] <mattym> Cause, And are you giving them that ip to connect?
#2407 [15:57] <Cause> Yes I am
#2408 [15:57] <mattym> Cause, Then its likely them doing something wrong
#2409 [15:57] <Hunter_x_Death> Hello, I would like some help on 1.9... It is not downloading. The launcher is up I press play and it does nothing. Please do help.
#2410 [15:57] <Krazy_Swaggah> mattym: i was restarting the pc all over night and i jjust got on
#2411 [15:57] <mattym> ??> Hunter_x_Death launcher/log
#2412 [15:57] <Absol> Hunter_x_Death: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2413 [15:57] <Absol> Hunter_x_Death: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2414 [15:57] <Hunter_x_Death> One second please.
#2415 [15:58] <mattym> Krazy_Swaggah, After you do the driver install/update, you need to restart the pc
#2416 [15:58] <Cause> mattym, they tell me they can connect to other servers though. It's just mine they can't reach.
#2417 [15:58] <Hunter_x_Death> http://paste.ubuntu.com/15247347/
#2418 [15:58] <Hunter_x_Death> yes it does say restart
#2419 [15:58] <Hunter_x_Death> ive done that
#2420 [15:59] * Raul4to [Raul4to@notlogged] has joined #minecrafthelp
#2421 [15:59] <Krazy_Swaggah> mattym: how do you the driver install/update?
#2422 [15:59] <mattym> Hunter_x_Death, 1) You have mods installed, which we dont help with 2) your launcher is outdated
#2423 [15:59] <mattym> Hunter_x_Death, First, go to minecraft.net/download
#2424 [15:59] <Hunter_x_Death> i do not have any mods
#2425 [15:59] <mattym> Hunter_x_Death, Make sure to download the installer that ends in .msi
#2426 [16:00] <doglover40> Thanks. So just to be clear....I am deleting EVERYTHING in the .minecraft folder except saves folder?
#2427 [16:00] <mattym> Hunter_x_Death, Use that file to install minecraft, and start it with the new shortcut it makes
#2428 [16:00] <mattym> doglover40, Yes
#2429 [16:00] <Hunter_x_Death> i will be a minute then
#2430 [16:00] * rev_spike [rev_spike@notlogged] has joined #minecrafthelp
#2431 [16:01] <rev_spike> updated to 1.9 today, getting a crash as soon as my world is loaded
#2432 [16:01] * caio [caio@notlogged] has quit. (Quit: Web client closed)
#2433 [16:01] <rev_spike> graphic drivers are up to date
#2434 [16:01] <doglover40> launcher is in there.... ok?
#2435 [16:01] <Krazy_Swaggah> ?
#2436 [16:02] <rev_spike> program loads great
#2437 [16:02] <rev_spike> Launches, then chokes immediately
#2438 [16:02] * Raul4to [Raul4to@notlogged] has quit. (Client Quit)
#2439 [16:02] <Hunter_x_Death> downloading launcher... if this works thank you, i will let you know what happens
#2440 [16:02] <mattym> ??> rev_spike launcher/crash-log
#2441 [16:02] <Absol> rev_spike: We need to see your crash log, which appears after a crash.
#2442 [16:02] <Absol> rev_spike: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2443 [16:02] <Krazy_Swaggah> mattym: soo im goning to restart my computer right now http://paste.ubuntu.com/15247274/
#2444 [16:02] <rev_spike> one moment
#2445 [16:03] <rev_spike> A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffde77c125c, pid=3332, tid=9020 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig8icd64.dll+0x63125c] # # Failed to write core dump. Min
#2446 [16:03] <mattym> Krazy_Swaggah, Wait
#2447 [16:03] <mattym> rev_spike, follow all the directions please
#2448 [16:03] <mattym> Krazy_Swaggah, Did you run the file i told you to download?
#2449 [16:03] * Alx_ [Alx_@notlogged] has joined #minecrafthelp
#2450 [16:03] <Alx_> Hi! Is there ANY way to buy minecraft from Greece?
#2451 [16:03] <rev_spike> sorry, here is URL http://paste.ubuntu.com/15247386/
#2452 [16:04] * Aschorren [Aschorren@notlogged] has joined #minecrafthelp
#2453 [16:04] <mattym> Alx_, Purchase it from minecraft.net
#2454 [16:04] <Alx_> I know that. There is a problem with purchasing online from Greece.
#2455 [16:04] <mattym> Alx_, What payment method are you using?
#2456 [16:04] <Alx_> paysafe
#2457 [16:05] <mattym> ??> rev_spike win/reinst
#2458 [16:05] <Absol> rev_spike: You may need to reinstall the locally installed files that Minecraft puts into place.
#2459 [16:05] <Absol> rev_spike: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2460 [16:05] <Alx_> paysafecard to be specific
#2461 [16:05] <mattym> rev_spike, Try the instrcutions from Absol
#2462 [16:05] <mattym> Alx_, Did you make sure the card has enough money?
#2463 [16:05] <Alx_> ofc. i bought it specifically to buy minecraft
#2464 [16:05] <mattym> Alx_, As i believe there are transaction fees you need to make sure the card has more money on it than the cost of the came
#2465 [16:05] <rev_spike> thank you
#2466 [16:05] * ITALO [ITALO@notlogged] has quit. (Ping timeout: 195 seconds)
#2467 [16:05] <mattym> game*
#2468 [16:06] <Krazy_Swaggah> .
#2469 [16:06] <Alx_> umm it doesnt even give me the paysafe page to at least try and insert my pin number so it say that i havent enough money.
#2470 [16:06] <Alx_> instead, it redirects me to insert numbers etc from a card linked to some bank account..for example american express
#2471 [16:07] <mattym> Alx_, Im not sure there is another page, i belive you are supposed to use the pasysafe card as a credit card
#2472 [16:07] <urielsalis> Alx_, Does minecraft.net hae a section to pay with paysafecard?
#2473 [16:07] <urielsalis> Alx_, else, it doesnt count as a credit card
#2474 [16:08] * Cause [Cause@notlogged] has quit. (Quit: Web client closed)
#2475 [16:08] <Alx_> i tried to see what happens if i was trying to buy from cyprus and it redirected me to the paysafe page (option) but it did not do the same as from greece
#2476 [16:08] <doglover40> It didn't solve the problem :(
#2477 [16:08] <Alx_> yes, it does
#2478 [16:08] <urielsalis> Alx_, one moment
#2479 [16:08] <Alx_> ok
#2480 [16:08] <Hunter_x_Death> Gentlemen, I am pleased to say it worked, thank you mattym!
#2481 [16:08] * AU518987077|MD_ [AU518987077|MD_@notlogged] has quit. (Read error: Connection reset by peer)
#2482 [16:08] * sebasgamer2004 [sebasgamer2004@notlogged] has joined #minecrafthelp
#2483 [16:08] * ask2211 [ask2211@notlogged] has joined #minecrafthelp
#2484 [16:09] <mattym> doglover40, Getting the same error?
#2485 [16:09] * sebasgamer2004 [sebasgamer2004@notlogged] has quit. (Client Quit)
#2486 [16:09] <doglover40> I think it may be different.
#2487 [16:09] * Krazy_Swaggah [Krazy_Swaggah@notlogged] has quit. (Ping timeout: 195 seconds)
#2488 [16:10] <urielsalis> Alx_, I dont see paysafecard as a option
#2489 [16:10] <mattym> doglover40, Can you get me a new link to it
#2490 [16:10] * opmc [opmc@notlogged] has joined #minecrafthelp
#2491 [16:10] <ask2211> what does it mean my account has migrated? i log in and it says i can only play demo
#2492 [16:10] * Urface [Urface@notlogged] has joined #minecrafthelp
#2493 [16:10] <mattym> ask2211, Did you migrate your account?
#2494 [16:10] <urielsalis> Alx_, oh wait, I had to put my country as greece
#2495 [16:10] <Alx_> well it gives me an option of paysafe fro greece, as it does from cyprus and the cyprus works. unless ofc im not doing something right
#2496 [16:10] <Alx_> ok
#2497 [16:10] <ask2211> I haven't played in about a year so I don't remember doing that
#2498 [16:11] <mattym> ask2211, What is your ingame username
#2499 [16:11] <urielsalis> Alx_, Click the + button and tell me what country is selected
#2500 [16:11] * ModriKillerDBZ1 [ModriKillerDBZ1@notlogged] has joined #minecrafthelp
#2501 [16:11] <ask2211> kotygalaxy
#2502 [16:11] <doglover40> http://paste.ubuntu.com/15247437/
#2503 [16:11] <Alx_> we do have in greece a problem with capital control as is the case and that is why im asking how can i possibly buy minecraft?
#2504 [16:11] <mattym> ask2211, And you never changed your name correct?
#2505 [16:11] <Alx_> okay in a sce
#2506 [16:11] <Alx_> sec
#2507 [16:11] * XxFoxy_GurlxX [XxFoxy_GurlxX@notlogged] has joined #minecrafthelp
#2508 [16:11] <ask2211> no its been the same since beta
#2509 [16:11] <mattym> ??> ask2211 mojang/email
#2510 [16:11] <Absol> ask2211: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2511 [16:11] <Absol> ask2211: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2512 [16:11] <mattym> ask2211, Fill out the form Absol linked
#2513 [16:11] <XxFoxy_GurlxX> can someone help me please?
#2514 [16:12] <mattym> ask2211, Int he message area say the account was hacked
#2515 [16:12] <ModriKillerDBZ1> Bem eu não recebi o email de confirmação de email para o jogo minecraft.
#2516 [16:12] <Alx_> sorry what plus sign?
#2517 [16:12] <mattym> ??> doglover40 win/dxdiag
#2518 [16:12] <Absol> doglover40: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2519 [16:12] <urielsalis> Alx_, Next to Skrill
#2520 [16:12] <mattym> doglover40, Ok can you do the new instructions from Absol
#2521 [16:12] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#2522 [16:12] <ModriKillerDBZ1> Minha conta não tá pegando alguém pode me ajudar?
#2523 [16:12] * ask2211 [ask2211@notlogged] has quit. (Client Quit)
#2524 [16:12] <Alx_> oh oh right it didnt give me any country. it said select a country to see other methods of paying. but im gonna do it again now
#2525 [16:13] * rev_spike [rev_spike@notlogged] has quit. (Quit: Web client closed)
#2526 [16:13] * SoloDeadend54 [SoloDeadend54@notlogged] has joined #minecrafthelp
#2527 [16:13] <XxFoxy_GurlxX> i keep getting a crash report from minecraft when i go to play and i think this part of the report is the problem Current Language: ~~ERROR~~ NullPointerException: null Profiler Position: N/A (disabled) CPU: <unknown>... i dont know how to fix it
#2528 [16:13] <urielsalis> ??> XxFoxy_GurlxX launcher/crash-log
#2529 [16:13] <Absol> XxFoxy_GurlxX: We need to see your crash log, which appears after a crash.
#2530 [16:13] <Absol> XxFoxy_GurlxX: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2531 [16:13] <urielsalis> ModriKillerDBZ1, english please
#2532 [16:13] <Alx_> yup still the same. it says "change country to see other methods of payment"
#2533 [16:13] <SoloDeadend54> hello?
#2534 [16:13] <XxFoxy_GurlxX> ok one sec
#2535 [16:14] <urielsalis> hi SoloDeadend54
#2536 [16:14] * Lord_Juris [Lord_Juris@notlogged] has joined #minecrafthelp
#2537 [16:14] <urielsalis> Alx_, after you confirm that
#2538 [16:14] <XxFoxy_GurlxX> ---- Minecraft Crash Report ---- // Ouch. That hurt :( Time: 2/29/16 5:10 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow
#2539 [16:14] <SoloDeadend54> hello uriesalis
#2540 [16:14] <XxFoxy_GurlxX> thats entire report
#2541 [16:14] <SoloDeadend54> so can u help me
#2542 [16:14] <SoloDeadend54> ?
#2543 [16:14] <urielsalis> ??> XxFoxy_GurlxX win/dxdiag
#2544 [16:14] <Absol> XxFoxy_GurlxX: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2545 [16:14] <urielsalis> SoloDeadend54, just ask
#2546 [16:14] <Lord_Juris> Is matt syill on?
#2547 [16:14] <mattym> Lord_Juris, yes
#2548 [16:14] <SoloDeadend54> i need help can anyone help me
#2549 [16:14] <SoloDeadend54> pls
#2550 [16:14] * osuka_ [osuka_@notlogged] has quit. (Quit: ...and the computer's sleeping again. Could someone wake it up for me?)
#2551 [16:15] <Lord_Juris> 3 hour ltr...
#2552 [16:15] <Lord_Juris> same thing
#2553 [16:15] <urielsalis> Alx_, you are seeing this https://gyazo.com/42f4dce901fde28461d677eb8af9b0e6 ?
#2554 [16:15] <urielsalis> Lord_Juris, did you reset your password?
#2555 [16:15] <urielsalis> <urielsalis> SoloDeadend54, just ask
#2556 [16:15] <SoloDeadend54> ask wut
#2557 [16:15] <Lord_Juris> or it might be three hours in just 20 mins... i get back to you on that
#2558 [16:15] <urielsalis> SoloDeadend54, we cannot help you if you dont ask first
#2559 [16:15] <ModriKillerDBZ1> I bought my account a few months ago but never received an email to my email comfirmar
#2560 [16:15] <Alx_> Iill describe again as best as possible. when i choose nickname and then choose mathod of payment, it redirects to skrill etc and the plus sign. clicking on the plus sign it says choose other country and it gives a list of every country
#2561 [16:15] <SoloDeadend54> oh ok
#2562 [16:15] <urielsalis> Lord_Juris, if you tried to login, it resets
#2563 [16:15] <mattym> Lord_Juris, By my count its not been anywhere near 3 hours
#2564 [16:15] <SoloDeadend54> hey urielsalis i need help
#2565 [16:16] <SoloDeadend54> can u help me pls
#2566 [16:16] <doglover40> http://paste.ubuntu.com/15247469/
#2567 [16:16] <Lord_Juris> you are right... see you in 25
#2568 [16:16] <Alx_> i use the minecraft.net
#2569 [16:16] <mattym> doglover40, Ok one moment
#2570 [16:16] <mattym> Lord_Juris, No
#2571 [16:16] <urielsalis> ??> SoloDeadend54 scold/telepathy
#2572 [16:16] <Absol> SoloDeadend54: We are not telepathic, we cannot determine through divination what your problem is, we can be of no use to you unless you describe to us, in detail, exactly what problem you are having. How can we help you?
#2573 [16:16] <mattym> Lord_Juris, Another 25 minutes wont make a diff
#2574 [16:16] <SoloDeadend54> ok soo i have 1.9
#2575 [16:16] <urielsalis> Lord_Juris, if you tried to login, it resetted
#2576 [16:16] <mattym> Lord_Juris, YOu need to wait 3 hours without attemptint to log in at all
#2577 [16:16] * Aschorren [Aschorren@notlogged] has quit. (Quit: Lingo: www.lingoirc.com)
#2578 [16:16] <SoloDeadend54> i tryed to join a server
#2579 [16:16] <mattym> Lord_Juris, If you tried again, it reset
#2580 [16:16] <mattym> Lord_Juris, So wait 3 hours from now
#2581 [16:16] <SoloDeadend54> but it just went to crashed report
#2582 [16:17] <Alx_> i tried and ordered a gift code from mojang and it did the same. it didnt open the paysafe "page"..option if you will
#2583 [16:17] <urielsalis> ??> SoloDeadend54 launcher/crash-log
#2584 [16:17] <Absol> SoloDeadend54: We need to see your crash log, which appears after a crash.
#2585 [16:17] <Absol> SoloDeadend54: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2586 [16:17] <urielsalis> Alx_, can you try creating a Skrill account, putting the code there and then paying with that?
#2587 [16:17] <SoloDeadend54> it said Completely ignored arguments: [--nativeLauncherVersion, 301] [17:13:01] [Client thread/INFO]: Setting user: SoloDeadend54 [17:13:01] [Client thread/INFO]: (Session ID is token:fa3a695b4a704d2eb1c7f2ecaa5ed421:b7b923a8191c4cb7bf75ab0b2a30ccc8) [17:13:05] [Client thread/INFO]: LWJGL Version: 2.9.4 [17:13:06] [Client thread/INFO]: Reloading ResourceManager: Default [17:13:07] [Sound Library Loader/INFO]: Startin
#2588 [16:17] <urielsalis> SoloDeadend54, in paste.ubuntu.com
#2589 [16:18] <Alx_> did that too. It didnt work. and besides skrill doesnt work with paysafe
#2590 [16:18] <mattym> doglover40, Download then Install the .exe file from this page https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
#2591 [16:18] <XxFoxy_GurlxX> ok so i copied the url from the ubuntu website now what?
#2592 [16:18] <XxFoxy_GurlxX> http://paste.ubuntu.com/15247481/
#2593 [16:18] <urielsalis> Alx_, they do work with it. I bought minecraft that way and they have a help page in how to redeem one
#2594 [16:18] <Alx_> Im wondering of american express will help
#2595 [16:18] <urielsalis> XxFoxy_GurlxX, one moment
#2596 [16:19] * ModriKillerDBZ1 [ModriKillerDBZ1@notlogged] has quit. (Ping timeout: 195 seconds)
#2597 [16:19] <SoloDeadend54> so do u know how to fix dis problem
#2598 [16:19] <Alx_> yes i know but what about the capital control? what if i put money in skrill and to no avail?
#2599 [16:19] <urielsalis> SoloDeadend54, you still havent ask
#2600 [16:19] <SoloDeadend54> i did on this
#2601 [16:19] <urielsalis> XxFoxy_GurlxX, download and install https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#2602 [16:20] <SoloDeadend54> oh u mean on that website u gave me'
#2603 [16:20] <urielsalis> SoloDeadend54, yes
#2604 [16:20] <Alx_> okay ill try from skrill now altho i dont think it ll wok. :/
#2605 [16:20] <SoloDeadend54> but i dont know jow to '
#2606 [16:20] <SoloDeadend54> to
#2607 [16:20] <XxFoxy_GurlxX> exe or zip file?
#2608 [16:20] <SoloDeadend54> wut do i click
#2609 [16:20] <urielsalis> XxFoxy_GurlxX, exe
#2610 [16:20] <SoloDeadend54> wut do i click
#2611 [16:20] <urielsalis> ??> SoloDeadend54 paste
#2612 [16:20] <Absol> SoloDeadend54: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2613 [16:20] * alexis_ [alexis_@notlogged] has joined #minecrafthelp
#2614 [16:20] <urielsalis> ??> SoloDeadend54 scold/repeat
#2615 [16:21] <Absol> SoloDeadend54: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#2616 [16:21] <Absol> SoloDeadend54: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#2617 [16:22] <doglover40> it is saying that my computer currently contains driver versions newer than the one I am about to install and is asking me if I want to overwrite them with the older versions.
#2618 [16:22] * alexis_ [alexis_@notlogged] has quit. (Client Quit)
#2619 [16:22] <SoloDeadend54> there i sent it
#2620 [16:22] <SoloDeadend54> to u
#2621 [16:22] <SoloDeadend54> did u get it?
#2622 [16:22] <urielsalis> SoloDeadend54, you have to paste the link
#2623 [16:22] <urielsalis> doglover40, dont
#2624 [16:23] <SoloDeadend54> i gave it to absol
#2625 [16:23] <SoloDeadend54> absol
#2626 [16:23] <urielsalis> ??> SoloDeadend54 bot
#2627 [16:23] <Absol> SoloDeadend54: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#2628 [16:23] <SoloDeadend54> oh uriel give me the link agian
#2629 [16:23] <urielsalis> doglover40, your issue was Pixel Format not accelerated?
#2630 [16:12] <urielsalis> SoloDeadend54, you have to give me to me
#2631 [16:12] <SoloDeadend54> i know but i dont have the link
#2632 [16:13] <doglover40> I'm sorry I'm not understanding your question
#2633 [16:13] <urielsalis> doglover40, what was your issue?
#2634 [16:13] <urielsalis> SoloDeadend54, then get one
#2635 [16:13] <SoloDeadend54> i dont have the link!
#2636 [16:13] <urielsalis> ??> SoloDeadend54 paste
#2637 [16:13] <Absol> SoloDeadend54: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2638 [16:14] <doglover40> I recently updated to 1.9. When I try to log on a server or single player world my game will crash
#2639 [16:14] <urielsalis> ??> doglover40 launcher/crash-log
#2640 [16:14] <Absol> doglover40: We need to see your crash log, which appears after a crash.
#2641 [16:14] <Absol> doglover40: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2642 [16:14] <SoloDeadend54> ok i pasted it
#2643 [16:15] <SoloDeadend54> did u get it tho
#2644 [16:15] <urielsalis> SoloDeadend54, give me the link
#2645 [16:15] * XxFoxy_GurlxX [XxFoxy_GurlxX@notlogged] has quit. (Ping timeout: 195 seconds)
#2646 [16:15] <Alx_> skrill doesnt work. it asks for bank cards. it has no option for paysafe.
#2647 [16:15] <doglover40> Here was the one I just provided. If you need to to create a new one, I can.... http://paste.ubuntu.com/15247469/
#2648 [16:15] <SoloDeadend54> http://paste.ubuntu.com/15247508/
#2649 [16:15] <SoloDeadend54> there i gave it to uuu
#2650 [16:16] <urielsalis> SoloDeadend54, I need the full report
#2651 [16:16] <SoloDeadend54> oh
#2652 [16:16] <Alx_> the option for paysafe IS through Cyprus I know because I had tried to see what happens if u buy it from Cyprus.
#2653 [16:16] <urielsalis> doglover40, one moment
#2654 [16:16] * GreeDee [GreeDee@notlogged] has quit. (Remote host closed the connection)
#2655 [16:16] <urielsalis> Alx_, try creating a skrill account and using that
#2656 [16:17] <Alx_> I did
#2657 [16:17] <Alx_> and it didnt work.
#2658 [16:17] <urielsalis> Alx_, http://help.skrill.com/en/Article/services/paysafecard/how-does-paysafecard-work-with-skrill
#2659 [16:17] <urielsalis> Alx_, follow that
#2660 [16:18] * oclinebacker [oclinebacker@notlogged] has joined #minecrafthelp
#2661 [16:18] <Alx_> ok thanks will try that too
#2662 [16:18] <urielsalis> doglover40, do you have the original report instead of the dxdiag?
#2663 [16:18] <SoloDeadend54> http://paste.ubuntu.com/15247536/
#2664 [16:18] <oclinebacker> Hello
#2665 [16:18] <urielsalis> doglover40, the original crash
#2666 [16:18] <oclinebacker> Need help
#2667 [16:18] <urielsalis> oclinebacker, just ask
#2668 [16:18] <SoloDeadend54> there i gave it uriel
#2669 [16:18] <oclinebacker> game crashes when i try to get on realms
#2670 [16:18] <urielsalis> ??> SoloDeadend54 win/dxdiag
#2671 [16:18] <Absol> SoloDeadend54: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2672 [16:19] <oclinebacker> [16:24:51 INFO]: Minecraft Launcher 1.6.59 (through bootstrap 100) started on windows... [16:24:51 INFO]: Current time is Feb 29, 2016 4:24:51 PM [16:24:51 INFO]: System.getProperty('os.name') == 'Windows 10' [16:24:51 INFO]: System.getProperty('os.version') == '10.0' [16:24:51 INFO]: System.getProperty('os.arch') == 'amd64' [16:24:51 INFO]: System.getProperty('java.version') == '1.8.0_25' [16:24:51 INFO]: System.getProper
#2673 [16:19] <oclinebacker> that's what i get
#2674 [16:19] <urielsalis> oclinebacker, in paste.ubuntu.com please
#2675 [16:21] <doglover40> Sorry. Here's a new crash report http://paste.ubuntu.com/15247554/
#2676 [16:22] * opmc [opmc@notlogged] has quit. (Quit: Leaving)
#2677 [16:23] <urielsalis> doglover40, can you paste the contents of C:\Users\Jeff\AppData\Roaming\.minecraft\hs_err_pid6864.log in paste.ubuntu.com and give us the link?
#2678 [16:24] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#2679 [16:24] <SoloDeadend54> http://paste.ubuntu.com/15247574/
#2680 [16:24] * oclinebacker_ [oclinebacker_@notlogged] has joined #minecrafthelp
#2681 [16:24] <SoloDeadend54> there
#2682 [16:24] <urielsalis> SoloDeadend54, one moment
#2683 [16:24] <oclinebacker_> internet went out
#2684 [16:24] <SoloDeadend54> oh ok
#2685 [16:25] * oclinebacker [oclinebacker@notlogged] has quit. (Ping timeout: 195 seconds)
#2686 [16:25] <oclinebacker_> http://paste.ubuntu.com/15247557/
#2687 [16:25] <oclinebacker_> is that what you need?
#2688 [16:25] <urielsalis> oclinebacker_, one moment
#2689 [16:25] <urielsalis> SoloDeadend54, download and install https://downloadcenter.intel.com/es/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit
#2690 [16:26] <urielsalis> doglover40, can you try in minecraft 1.8.9_
#2691 [16:26] <doglover40> Yes, I'm trying to figure out how to get to that exact file
#2692 [16:27] <SoloDeadend54> why
#2693 [16:27] <SoloDeadend54> i have 1.9
#2694 [16:27] <urielsalis> SoloDeadend54, your graphic driver is outdated
#2695 [16:27] <SoloDeadend54> it is
#2696 [16:27] * Zachrandir [Zachrandir@notlogged] has joined #minecrafthelp
#2697 [16:27] * Uzgut [Uzgut@notlogged] has joined #minecrafthelp
#2698 [16:28] <SoloDeadend54> but i have a windows 8.1 inyel core i3
#2699 [16:28] <SoloDeadend54> intel*
#2700 [16:28] <urielsalis> SoloDeadend54, doesnt matter, new graphic drivers come out every so often
#2701 [16:28] <Uzgut> I cannot log into my account. I have tried resetting my password and still nothing.
#2702 [16:28] <SoloDeadend54> wow
#2703 [16:29] <urielsalis> ??> Uzgut login/throttle
#2704 [16:29] <Absol> Uzgut: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2705 [16:29] <Absol> Uzgut: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2706 [16:29] * JoshWhiting26 [JoshWhiting26@notlogged] has joined #minecrafthelp
#2707 [16:29] <SoloDeadend54> hey it says something about extraction
#2708 [16:29] <SoloDeadend54> wut do i do
#2709 [16:30] <urielsalis> SoloDeadend54, did you download the .zip or the .exe?
#2710 [16:30] <SoloDeadend54> yea
#2711 [16:30] <oclinebacker_> @urielsalis ? anything yet
#2712 [16:30] <JoshWhiting26> i type in my username and password all correct and it wont login, i also logged in with my other aacount and that wont login either idk what to do
#2713 [16:30] <urielsalis> oclinebacker_, one moment
#2714 [16:31] <JoshWhiting26> i can login on other computers to
#2715 [16:31] <urielsalis> oclinebacker_, do you have a crash report instead of the launcher log?
#2716 [16:31] <urielsalis> JoshWhiting26, reset your password
#2717 [16:31] <JoshWhiting26> i know its right
#2718 [16:32] <JoshWhiting26> i have it written doen
#2719 [16:32] <urielsalis> JoshWhiting26, please humour me and try to reset your password
#2720 [16:32] <oclinebacker_> no thats all it gave me, it just kicked me out when i tried to get on realms
#2721 [16:32] <JoshWhiting26> i did already tho
#2722 [16:32] <SoloDeadend54> uh...
#2723 [16:32] <doglover40> I can't find that file. I can get to C:users\Jeff\ then there is no Appdata Is there some trick to finding this file?
#2724 [16:32] <SoloDeadend54> so i opened it so am i good or not
#2725 [16:32] <JoshWhiting26> i looked up on the internet and others were having this problem to
#2726 [16:33] <Zachrandir> So I'm getting the 'Unable to update native Minecraft Launcher' error. I have tried enabling and disabling antivirus, uninstalled and reinstalled minecraft, removed and replaced my .minecraft folder, Rebooted, plugged into ethernet, tried over wifi, no luck. do you guys have any Ideas?
#2727 [16:33] <urielsalis> Zachrandir, does it works with the alternative launcher?
#2728 [16:33] <urielsalis> ??> Zachrandir dl/win/altermate
#2729 [16:33] <urielsalis> ??> Zachrandir dl/win/alternate
#2730 [16:33] <Absol> Zachrandir: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#2731 [16:33] * Uzgut [Uzgut@notlogged] has quit. (Ping timeout: 195 seconds)
#2732 [16:33] <oclinebacker_> http://paste.ubuntu.com/15247611/
#2733 [16:34] <Zachrandir> IThanks I'll try that
#2734 [16:34] <oclinebacker_> is that any better uriel?
#2735 [16:34] <SoloDeadend54> hey uriel i opened it so am i good
#2736 [16:34] <urielsalis> oclinebacker_, thats more like it, Looks like we are having 3 people with that crash at once, what server did you tried to enter?
#2737 [16:34] <oclinebacker_> a realm
#2738 [16:35] <urielsalis> oclinebacker_, can you paste the contents of C:\Users\All Year's\AppData\Roaming\.minecraft\hs_err_pid18996.log in paste.ubuntu.com and give us the link?
#2739 [16:35] * Jackson [Jackson@notlogged] has joined #minecrafthelp
#2740 [16:36] <SoloDeadend54> yeah i opened the intel and it finished so wut do i do
#2741 [16:36] <Zachrandir> HAHA! that worked! thanks
#2742 [16:36] <Zachrandir> Signing off
#2743 [16:36] <Jackson> I need help downloading the launcher
#2744 [16:37] * Zachrandir [Zachrandir@notlogged] has quit. (Quit: Web client closed)
#2745 [16:37] <urielsalis> Jackson, what happens when you try?
#2746 [16:37] <SoloDeadend54> he left
#2747 [16:37] <SoloDeadend54> sooo can u help pls
#2748 [16:37] <urielsalis> SoloDeadend54, he didnt
#2749 [16:38] <SoloDeadend54> oh
#2750 [16:38] <urielsalis> SoloDeadend54, restart
#2751 [16:38] <SoloDeadend54> restart wut?
#2752 [16:38] <Jackson> it says failed to st mincraft runtime service files courupted please reintsall i did it didnt work\
#2753 [16:38] <urielsalis> ??> Jackson paste
#2754 [16:38] <Absol> Jackson: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2755 [16:38] <Jackson> paste wut
#2756 [16:38] <SoloDeadend54> so wut do i restart
#2757 [16:38] <Jackson> http://pastebin.com/FVgKTZVi
#2758 [16:40] <SoloDeadend54> uh...
#2759 [16:40] <doglover40> are you still able to help me if I cant figure out how to provide the Appdata file?
#2760 [16:40] <urielsalis> Jackson, I need the full report
#2761 [16:40] <oclinebacker_> uriel when i go to the appdata folder it only has local in it not roaming folder
#2762 [16:40] <Jackson> full report offf??
#2763 [16:41] <urielsalis> doglover40, please try, we are having 3 people with the same issue and want to get as much info as we can about it
#2764 [16:41] <urielsalis> Jackson, dxdiag
#2765 [16:41] <Jackson> that is the WHOLE dxdiag
#2766 [16:41] <urielsalis> Jackson, it isnt, thats the first part
#2767 [16:41] * etecoon3 [etecoon3@notlogged] has joined #minecrafthelp
#2768 [16:41] <SoloDeadend54> make that two
#2769 [16:42] <JoshWhiting26> i cant login to my acount and i did reset my password and nothing works i have my other acount which also didnt work so i cant login to anything. anyhelp?
#2770 [16:42] <SoloDeadend54> my problem is fixed
#2771 [16:42] <urielsalis> SoloDeadend54, did the drivers work?
#2772 [16:42] <doglover40> is there a special place to look for it? I go to C:\Users\Jeff\ and there is no Appdata
#2773 [16:42] <Jackson> brb
#2774 [16:42] <SoloDeadend54> well i downloaded the intel
#2775 [16:42] <urielsalis> doglover40, press Win+R and type %appdata%
#2776 [16:42] <SoloDeadend54> then did nothing
#2777 [16:42] <urielsalis> SoloDeadend54, did you reboot?
#2778 [16:43] <SoloDeadend54> so i opened up minecraft
#2779 [16:43] <Alx_> skrill says its only for Greece.
#2780 [16:43] <SoloDeadend54> and played
#2781 [16:43] <SoloDeadend54> but wut do i reboot
#2782 [16:43] <SoloDeadend54> ??
#2783 [16:43] <Alx_> sorry I was meaning to write it wotn work for Greece
#2784 [16:43] <Jackson> http://pastebin.com/1F5tqvkL
#2785 [16:43] <urielsalis> Alx_, you will have to email Mojang
#2786 [16:43] <urielsalis> ??> Alx_ mojang/email
#2787 [16:43] <Absol> Alx_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2788 [16:43] <Absol> Alx_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2789 [16:43] <SoloDeadend54> wut do i have to rebooot
#2790 [16:43] <webrosc> Jackson, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2791 [16:44] * ethanciavo [ethanciavo@notlogged] has joined #minecrafthelp
#2792 [16:44] <Lord_Juris> k...
#2793 [16:44] <Lord_Juris> back
#2794 [16:44] <urielsalis> Lord_Juris, need help?
#2795 [16:44] <Lord_Juris> its been 3 hours...
#2796 [16:44] <Jackson> how do i downgrade
#2797 [16:44] <Lord_Juris> the email still wolnt send
#2798 [16:44] <SoloDeadend54> imma reboot later k
#2799 [16:44] <webrosc> Jackson, when did you upgrade?
#2800 [16:44] <SoloDeadend54> so see ya
#2801 [16:44] <Alx_> okay. thank you!
#2802 [16:44] <urielsalis> Lord_Juris, wait, you dont receive a email from minecraft.net/retrievename ?
#2803 [16:44] * SoloDeadend54 [SoloDeadend54@notlogged] has quit. (Quit: Web client closed)
#2804 [16:45] <Jackson> a couple months ago
#2805 [16:45] <Lord_Juris> no
#2806 [16:45] <Lord_Juris> i did not
#2807 [16:45] <webrosc> Jackson, then you have to do a full reinstall from a windows disk
#2808 [16:45] <ethanciavo> Every time I join a minecraft world in 1.9, my game crashes. Here is the crash log: http://pastebin.com/TEX08g7e. I have no JVM arguments enabled, and have the latest java version.
#2809 [16:45] <urielsalis> ??> Lord_Juris account/hacked
#2810 [16:45] <Absol> Lord_Juris: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2811 [16:45] <Absol> Lord_Juris: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2812 [16:45] <doglover40> Thanks! Here it is http://paste.ubuntu.com/15247650/
#2813 [16:46] * oclinebacker_ [oclinebacker_@notlogged] has quit. (Ping timeout: 195 seconds)
#2814 [16:46] <urielsalis> ethanciavo, can you give us a dxdiag?
#2815 [16:46] <Lord_Juris> :C
#2816 [16:46] <urielsalis> ??> ethanciavo win/dxdiag
#2817 [16:46] <Absol> ethanciavo: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2818 [16:46] <Lord_Juris> what can i do...
#2819 [16:46] <urielsalis> Lord_Juris, Try following the instructions absol gave you?
#2820 [16:46] <Lord_Juris> It changed over night (1.9?)
#2821 [16:46] <Lord_Juris> did
#2822 [16:47] * oclinebacker [oclinebacker@notlogged] has joined #minecrafthelp
#2823 [16:47] <Lord_Juris> but i cant reset it. (i get no email...)
#2824 [16:47] <oclinebacker> http://paste.ubuntu.com/15247655/
#2825 [16:47] <oclinebacker> there u go uriel
#2826 [16:47] <urielsalis> oclinebacker, one moment
#2827 [16:47] <webrosc> ??> oclinebacker win/dxdiag
#2828 [16:47] <Absol> oclinebacker: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2829 [16:47] <JoshWhiting26> i cant login to my acount and i did reset my password and nothing works i have my other acount which also didnt work so i cant login to anything. anyhelp?
#2830 [16:48] <webrosc> ??> JoshWhiting26 login/throttle
#2831 [16:48] <Jackson> thx for the help bye
#2832 [16:48] <Absol> JoshWhiting26: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2833 [16:48] <Absol> JoshWhiting26: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2834 [16:48] <doglover40> urielsalis...just wanted to send again in case it got lost in the conversations http://paste.ubuntu.com/15247650/
#2835 [16:48] <Lord_Juris> I think theres a 1.9 bug...
#2836 [16:48] <ethanciavo> ok
#2837 [16:48] <ethanciavo> hold on a second
#2838 [16:48] <JoshWhiting26> but it wuit and didnt work right after on the first attempt to login
#2839 [16:48] <ethanciavo> for the dxdiag
#2840 [16:48] <urielsalis> ??> doglover40 win/dxdiag
#2841 [16:48] <Absol> doglover40: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2842 [16:48] <oclinebacker> ?
#2843 [16:49] <urielsalis> JoshWhiting26, do you get a email from Mojang when you put your email in minecraft.net/retrievename
#2844 [16:49] * alefforner [alefforner@notlogged] has joined #minecrafthelp
#2845 [16:49] <JoshWhiting26> no
#2846 [16:49] <oclinebacker> what doi need to do
#2847 [16:49] <urielsalis> ??> oclinebacker win/dxdiag
#2848 [16:49] <Absol> oclinebacker: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2849 [16:49] <urielsalis> JoshWhiting26, check your spam folder
#2850 [16:49] * redflower1234_ [redflower1234_@notlogged] has joined #minecrafthelp
#2851 [16:49] <Lord_Juris> k
#2852 [16:49] <Lord_Juris> so thats why im here...
#2853 [16:49] <Lord_Juris> but i dont know the id code...
#2854 [16:49] <Lord_Juris> should i?
#2855 [16:50] <JoshWhiting26> not there also i tried to make a new mojang acount to buy another acount and it didnt work so i need help with that
#2856 [16:50] * etecoon3 [etecoon3@notlogged] has quit. (Ping timeout: 195 seconds)
#2857 [16:50] * Brolios [Brolios@notlogged] has joined #minecrafthelp
#2858 [16:50] * SkyHvir [SkyHvir@notlogged] has joined #minecrafthelp
#2859 [16:50] <urielsalis> ??> JoshWhiting26 account/hacked
#2860 [16:50] <mattym> Lord_Juris, For the last time, wait 3 hours without trying to log in or change your account info
#2861 [16:50] <Absol> JoshWhiting26: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2862 [16:50] <Absol> JoshWhiting26: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2863 [16:50] <mattym> Lord_Juris, You have failed to do this, you issue will not be resolved till you do so
#2864 [16:50] <Lord_Juris> I have
#2865 [16:50] <urielsalis> Lord_Juris, you didnt
#2866 [16:50] <Lord_Juris> its been 3 hours...
#2867 [16:50] * SkyHvir [SkyHvir@notlogged] has quit. (Client Quit)
#2868 [16:50] * etecoon3 [etecoon3@notlogged] has joined #minecrafthelp
#2869 [16:50] <JoshWhiting26> i dont beleive it was because i tried to login to my brothgers acount and thaat also did work
#2870 [16:51] <doglover40> urielsalis... http://paste.ubuntu.com/15247677/
#2871 [16:51] <urielsalis> Lord_Juris, you tried to logging before and you said it here
#2872 [16:51] <Lord_Juris> I know, at 3:46...
#2873 [16:51] <JoshWhiting26> also didnt work*
#2874 [16:51] <urielsalis> doglover40, one moment
#2875 [16:51] * webrosc looks at logs for time
#2875 [16:51] <oclinebacker> http://paste.ubuntu.com/15247680/
#2876 [16:51] <mattym> Lord_Juris, And you have come back with another name here
#2877 [16:51] <oclinebacker> there you go uriel
#2878 [16:51] <Brolios> hi guys. i have a world i have been playing with, not for long but enough that i want to keep all i have. but i also want the update, with all its goodies (incluing extra strongholds) what should i do?
#2879 [16:51] <Lord_Juris> :p
#2880 [16:51] * Michael [Michael@notlogged] has joined #minecrafthelp
#2881 [16:51] <Lord_Juris> lol
#2882 [16:51] <mattym> Lord_Juris, And have said multiple times that you tried again
#2883 [16:51] <Michael> helo
#2884 [16:51] <Michael> i have a question
#2885 [16:51] <mattym> Lord_Juris, All you have done is reset the time
#2886 [16:51] <mattym> Lord_Juris, Do as you were told, or seek help elsewhere
#2887 [16:52] <Lord_Juris> >:l
#2888 [16:52] <urielsalis> doglover40, download and install https://downloadcenter.intel.com/es/download/25489/Controlador-de-Gr-ficos-Intel-para-Windows-10-15-40-la-4-generaci-n-
#2889 [16:52] <Lord_Juris> that simple...
#2890 [16:52] <urielsalis> oclinebacker, one moment
#2891 [16:52] <ethanciavo> Is it ok if there's no username on the dxdiag paste? Pastebin doesn't have poster names for guest accounts, and I don't think it's necessary to make an account just so I can get my name posted there
#2892 [16:52] <urielsalis> Michael, just ask
#2893 [16:52] <Lord_Juris> computer or internet?
#2894 [16:52] <Michael> i used to have this minecraft account about 2013 and i stopped playing
#2895 [16:52] * GoogleearthBr [GoogleearthBr@notlogged] has joined #minecrafthelp
#2896 [16:52] <redflower1234_> will the mini-games ever come back to realms, they were my favorite parts
#2897 [16:52] <urielsalis> ethanciavo, you dont have to make an account, just put your name in the Name part
#2898 [16:52] <Michael> and then i stopped logging in
#2899 [16:52] * etecoon3 [etecoon3@notlogged] has quit. (Client Quit)
#2900 [16:52] <doglover40> urielsalis....can you send in english?
#2901 [16:52] <Michael> and i forgot the email & password i used
#2902 [16:52] * Nathan_ [Nathan_@notlogged] has joined #minecrafthelp
#2903 [16:52] <webrosc> Lord_Juris, from what i see its been less that 3 hours
#2904 [16:52] <Michael> what would i have to do to fix?
#2905 [16:52] <webrosc> than*
#2906 [16:52] <Lord_Juris> its 11:45 pm.
#2907 [16:52] <urielsalis> doglover40, download and install https://downloadcenter.intel.com/download/25489/Controlador-de-Gr-ficos-Intel-para-Windows-10-15-40-la-4-generaci-n-
#2908 [16:53] <urielsalis> oclinebacker, download and install https://downloadcenter.intel.com/download/25489/Controlador-de-Gr-ficos-Intel-para-Windows-10-15-40-la-4-generaci-n-
#2909 [16:53] <doglover40> oops sorry, I just figured it out too!
#2910 [16:53] <ethanciavo> Pastebin doesn't have a name part
#2911 [16:53] <ethanciavo> guess i'll use ubuntupaste
#2912 [16:53] <Lord_Juris> alright, now what?
#2913 [16:53] <urielsalis> doglover40, what did you did? :P
#2914 [16:53] <redflower1234_> will mini-games ever return to realms they were my favorite part
#2915 [16:53] <Nathan_> Hello everyone. I've been in 1.8.9 and my world has started crashing upon load. I have the crash logs. It seems that my world has been corrupted and I'm not sure why or how. Any way I can save it?
#2916 [16:53] <Lord_Juris> still the reset isnt working
#2917 [16:54] <ethanciavo> http://paste.ubuntu.com/15247696/
#2918 [16:54] <mattym> Lord_Juris, Set a timer, for 3 hours from now. Dont touch anything minecraft related till it goes off
#2919 [16:54] <ethanciavo> There's the dxdiag
#2920 [16:54] <urielsalis> ethanciavo, one moment
#2921 [16:54] <Lord_Juris> ...
#2922 [16:54] <Lord_Juris> fine
#2923 [16:54] <Michael> hello
#2924 [16:54] <urielsalis> ethanciavo, download and install download and install https://downloadcenter.intel.com/download/25489/Controlador-de-Gr-ficos-Intel-para-Windows-10-15-40-la-4-generaci-n-
#2925 [16:54] * Lord_Juris [Lord_Juris@notlogged] has quit. (Quit: Web client closed)
#2926 [16:54] <GoogleearthBr> (Primeiramente não sei falar ingles estou usando o google tradutor)Vamo la não estou conseguindo baixar a 1.9 eu clico em play e simplismente não vai me ajudem por favor desde ja valeu
#2927 [16:54] <GoogleearthBr> (First I can not speak English I'm using google translator) Vamo it I am unable to download the 1.9 I click play and simply will not help me please from already earned
#2928 [16:54] * redflower1234_ [redflower1234_@notlogged] has quit. (Quit: Web client closed)
#2929 [16:55] <urielsalis> GoogleearthBr, does it crashs?
#2930 [16:55] <oclinebacker> uriel why did you tell me to download older drivers?
#2931 [16:55] <Michael> I had a minecraft account about 2 yeras ago and then i stopped logging in, i forgot my email & password what would i have to do to get it back?
#2932 [16:55] <Brolios> hi guys. i have a world i have been playing with, not for long but enough that i want to keep all i have. but i also want the update, with all its goodies (incluing extra strongholds) what should i do?
#2933 [16:55] <GoogleearthBr> no
#2934 [16:55] <urielsalis> oclinebacker, does it appears as older?
#2935 [16:55] <oclinebacker> yes
#2936 [16:55] <urielsalis> oclinebacker, if so, try overwritting them
#2937 [16:56] <JoshWhiting26> i have checked on the internet and others have had this problem and no fix, cant login to any acount i try to, annoys me alot
#2938 [16:56] <doglover40> This is the same thing I was told to do before. It came back with the same question re: my computer already contains driver versions newer than this
#2939 [16:56] <Brolios> JoshWhiting26: a few years back, they "migrated acounts" and the loguin metod changed
#2940 [16:56] <JoshWhiting26> what is it
#2941 [16:56] <ethanciavo> It says that the computer contains driver versions newer than the version I am about to install. Assuming this is supposed to be the case?
#2942 [16:56] <urielsalis> Brolios, he didnt migrate his account
#2943 [16:56] <GoogleearthBr> (Primeiramente não sei falar ingles estou usando o google tradutor)Vamo la não estou conseguindo baixar a 1.9 eu clico em play e simplismente não vai me ajudem por favor desde ja valeu
#2944 [16:56] <JoshWhiting26> i put in userame and password
#2945 [16:56] <urielsalis> ??> JoshWhiting26 account/hacked
#2946 [16:56] <Absol> JoshWhiting26: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2947 [16:57] <Absol> JoshWhiting26: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2948 [16:57] <GoogleearthBr> (First I can not speak English I'm using google translator) Vamo it I am unable to download the 1.9 I click play and simply will not help me please from already earned
#2949 [16:57] <oclinebacker> dog did u fix urs yet?
#2950 [16:57] * Alx_ [Alx_@notlogged] has quit. (Quit: Web client closed)
#2951 [16:57] <JoshWhiting26> it might have been hacked but i cant login to ANY acounts
#2952 [16:57] <urielsalis> ethanciavo, just overwrite them, tell it to replace them
#2953 [16:57] <urielsalis> ??> JoshWhiting26 login/throttle
#2954 [16:57] <Absol> JoshWhiting26: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2955 [16:57] <Absol> JoshWhiting26: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2956 [16:57] <JoshWhiting26> i have tried other acounts and they also dont work
#2957 [16:57] <GoogleearthBr> https://translate.google.com.br/?hl=pt-BR&tab=wT#pt/en/%28Primeiramente%20n%C3%A3o%20sei%20falar%20ingles%20estou%20usando%20o%20google%20tradutor%29Vamo%20la%20n%C3%A3o%20estou%20conseguindo%20baixar%20a%201.9%20eu%20clico%20em%20play%20e%20simplismente%20n%C3%A3o%20vai%20me%20ajudem%20por%20favor%20desde%20ja%20valeu
#2958 [16:57] <GoogleearthBr> (First I can not speak English I'm using google translator) Vamo it I am unable to download the 1.9 I click play and simply will not help me please from already earned
#2959 [16:58] <JoshWhiting26> what isa login throtle
#2960 [16:58] <urielsalis> ??> GoogleearthBr scold/repeat
#2961 [16:58] <Absol> GoogleearthBr: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#2962 [16:58] <webrosc> GoogleearthBr, please stop repeating yourself
#2963 [16:58] <Absol> GoogleearthBr: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#2964 [16:58] <urielsalis> JoshWhiting26, a bot command, check what absol said after that
#2965 [16:58] <webrosc> JoshWhiting26, read what absol said, not the command typed
#2966 [16:58] <GoogleearthBr> Ok
#2967 [16:58] * Nick [Nick@notlogged] has joined #minecrafthelp
#2968 [16:58] <JoshWhiting26> yea
#2969 [16:58] <Michael> I had a minecraft account about 2 yeras ago and then i stopped logging in, i forgot my email & password what would i have to do to get it back?
#2970 [16:58] <doglover40> urielsalis...this is wanting to give me an older driver than the one currently installed
#2971 [16:58] <webrosc> Michael, whats your ingame name?
#2972 [16:58] <GoogleearthBr> Help 1
#2973 [16:58] <Michael> Micheal3603
#2974 [16:58] <GoogleearthBr> Help !
#2975 [16:58] * Nick is now known as Guest66378
#2976 [16:59] <mattym> doglover40, Have it overwrite the current ones. Even though it says they are older, they are marked newer on the intel site
#2977 [16:59] <urielsalis> GoogleearthBr, you still havent ask
#2978 [16:59] <urielsalis> doglover40, overwrite it
#2979 [16:59] <Michael> it would be perfect if you could give me the EMAIL
#2980 [16:59] <webrosc> Michael, use https://minecraft.net/retrievename to test ALL of your emails to see which is linked to that username
#2981 [16:59] <doglover40> mattym ok. thanks!
#2982 [16:59] <GoogleearthBr> (First I can not speak English I'm using google translator) Vamo it I am unable to download the 1.9 I click play and simply will not help me please from already earned
#2983 [16:59] <ethanciavo> ok
#2984 [16:59] <GoogleearthBr> Help me
#2985 [16:59] <ethanciavo> restarting my computer
#2986 [16:59] <webrosc> GoogleearthBr, post your crash report to paste.ubuntu.com then link it here
#2987 [17:00] <Guest66378> My wife and I just updated to 1.9 and lan won't work for either of our clients. Is this a known issue?
#2988 [17:00] * alefforner [alefforner@notlogged] has quit. (Quit: Web client closed)
#2989 [17:00] <webrosc> Guest66378, what do you mean it won't work?
#2990 [17:01] <Michael> If i dont know my email how would i need this
#2991 [17:01] <Michael> i know my username
#2992 [17:01] <Guest66378> We can't see each other in the multiplayer selection screen. I checked all security and firewalls, everything is normal.
#2993 [17:01] <webrosc> Michael, you know what emails you use, test them
#2994 [17:01] <Nathan_> Hello everyone. I've been in 1.8.9 and my world has started crashing upon load. I have the crash logs. It seems that my world has been corrupted and I'm not sure why or how. Any way I can save it?
#2995 [17:01] <urielsalis> Guest66378, what antivirus you have?
#2996 [17:01] * gwape [gwape@notlogged] has joined #minecrafthelp
#2997 [17:01] <Nathan_> Here is the crash log: http://paste.ubuntu.com/15247725/
#2998 [17:01] <urielsalis> Nathan_, can you post the crash log in paste.ubuntu.com?
#2999 [17:01] <urielsalis> Nathan_, one moment
#3000 [17:02] <gwape> Hi, I think my account was hacked, I am really unsure can someone help me?
#3001 [17:02] <doglover40> okay need to restart to see if it worked...
#3002 [17:02] <GoogleearthBr> no crash
#3003 [17:02] <Michael> is there anyother way?
#3004 [17:02] <Guest66378> We both use MacBooks so we just use native no external software
#3005 [17:02] * doglover40 [doglover40@notlogged] has quit. (Quit: Web client closed)
#3006 [17:02] * Guest14854 [Guest14854@notlogged] has joined #minecrafthelp
#3007 [17:02] <urielsalis> Nathan_, ok, you are the 5 one if 10 minutes
#3008 [17:02] <webrosc> gwape, why do you think this?
#3009 [17:02] <gwape> Hello?
#3010 [17:02] <urielsalis> ??> Nathan_ win/dxdiag
#3011 [17:02] <Michael> cuz i think its setup to an email i no longer have acess too
#3012 [17:02] <Absol> Nathan_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3013 [17:02] <gwape> Oh yes
#3014 [17:02] <gwape> Well when logging in it says wrong credentials
#3015 [17:02] <webrosc> Michael, contacting Mojang with your Transaction ID and waiting a week for them to reply
#3016 [17:02] <GoogleearthBr> (First I can not speak English I'm using google translator) Vamo it I am unable to download the 1.9 I click play and simply will not help me please from already earned
#3017 [17:02] <Nathan_> Cool thanks. I'll take a look and let you know
#3018 [17:02] <Michael> could i call them?
#3019 [17:02] <webrosc> ??> GoogleearthBr launcher/log
#3020 [17:02] <Absol> GoogleearthBr: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#3021 [17:02] <gwape> I haven't changed ANYTHING for almost a year and have gotten no emails of password or email changes
#3022 [17:03] <Absol> GoogleearthBr: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3023 [17:03] <Michael> and whats a transaction ID?
#3024 [17:03] <webrosc> Michael, no, email only
#3025 [17:03] <webrosc> Michael, your proof of purchase
#3026 [17:03] <Michael> through the bank?
#3027 [17:03] * ethanciavo [ethanciavo@notlogged] has quit. (Ping timeout: 195 seconds)
#3028 [17:03] <Michael> Thats 3-4 years ago......
#3029 [17:03] <webrosc> Michael, just use the page i linked first to test all the emails you have access to
#3030 [17:03] <GoogleearthBr> Absol is not a crash I can not even get into the game
#3031 [17:04] <gwape> It was working last night when I used a different launcher, ATLauncher because I had a saved profile but now that doesn't work either, I also cant use my mojang.com account so I really don't know whats going on.
#3032 [17:04] * Guest14854 [Guest14854@notlogged] has quit. (Client Quit)
#3033 [17:04] <webrosc> ??> gwape account/hacked
#3034 [17:04] <Absol> gwape: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#3035 [17:04] <Absol> gwape: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#3036 [17:04] <Guest66378> And the native antivirus has never been an issue in the past
#3037 [17:04] <gwape> I did I talked to mojang
#3038 [17:04] <gwape> I don't know when they will reply
#3039 [17:04] <gwape> I also don't know what my transaction ID was
#3040 [17:04] <webrosc> gwape, we can't do anything, Mojang are the ONLY people with account access
#3041 [17:05] <gwape> if I don't have my transaction ID can I get my account back?
#3042 [17:05] <webrosc> gwape, maybe able to help you with finding your transaction id thought
#3043 [17:05] <gwape> Okay sure
#3044 [17:05] <webrosc> gwape, when and how did you buy minecraft?
#3045 [17:05] * ethanciavo [ethanciavo@notlogged] has joined #minecrafthelp
#3046 [17:05] <gwape> Well I got as a gift from a friend
#3047 [17:05] * FreyWithAJ [FreyWithAJ@notlogged] has joined #minecrafthelp
#3048 [17:05] <GoogleearthBr> shows this An update to your launcher is available and is required to play 1.9. Please restart your launcher.
#3049 [17:05] <gwape> They texted me the gift card code thingy
#3050 [17:05] <Brolios> if its gmail, you can easly search your inbox for "mojang
#3051 [17:05] <webrosc> gwape, as in a gift code, or they made the account?
#3052 [17:05] * oclinebacker [oclinebacker@notlogged] has quit. (Ping timeout: 195 seconds)
#3053 [17:05] <gwape> But that was like a year ago
#3054 [17:06] <Michael> Web its not linked to any of the emails i have acess too
#3055 [17:06] <gwape> No they sent a gift coad
#3056 [17:06] <gwape> code*
#3057 [17:06] <Nathan_> Okay, so I should post the link to my dxdiag here?
#3058 [17:06] <FreyWithAJ> Since 1.8.9 I have been unable to open or create singleplayer worlds. I am also unable to join 1.9 multiplayer servers. Whenever I create a singleplayer world or join a 1.9 server, my game instantly crashes. I have done the following to try to fix the issue: -Installed 64 bit Java -Updated all graphics card drivers -Uninstalled and reinstalled Minecraft -Created a new dump file through task manager The bug report
#3059 [17:06] <urielsalis> Nathan_, yes
#3060 [17:06] <Nathan_> It is: http://paste.ubuntu.com/15247746/
#3061 [17:06] <urielsalis> ??> FreyWithAJ launcher/crash-log
#3062 [17:06] <Absol> FreyWithAJ: We need to see your crash log, which appears after a crash.
#3063 [17:06] <Absol> FreyWithAJ: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3064 [17:06] <urielsalis> Nathan_, one moment
#3065 [17:06] <Guest66378> I've seen updates have this issue before so I'm just wondering if this is a bug they need to fix
#3066 [17:06] * Werlin97 [Werlin97@notlogged] has joined #minecrafthelp
#3067 [17:06] <GoogleearthBr> shows this An update to your launcher is available and is required to play 1.9. Please restart your launcher.
#3068 [17:06] <Michael> i bought minecraft when it was 15$
#3069 [17:06] <Michael> no way i can find the transaction ID for that
#3070 [17:06] <webrosc> Michael, how did you pay?
#3071 [17:06] <urielsalis> Nathan_, download and install https://downloadcenter.intel.com/es/download/25489/Controlador-de-Gr-ficos-Intel-para-Windows-10-15-40-la-4-generaci-n-
#3072 [17:07] <Michael> credit card
#3073 [17:07] * Ghui [Ghui@notlogged] has joined #minecrafthelp
#3074 [17:07] <webrosc> Michael, approx what year?
#3075 [17:07] <Nathan_> May I ask what that is?
#3076 [17:07] <Michael> 2012
#3077 [17:07] <Michael> 13
#3078 [17:07] <gwape> Wait if I don't have the transaction ID can i not get the account back?
#3079 [17:07] <FreyWithAJ> Here: http://paste.ubuntu.com/15247756/
#3080 [17:07] <Michael> gwape, thats what im getting
#3081 [17:07] * Zekrommedia4 [Zekrommedia4@notlogged] has joined #minecrafthelp
#3082 [17:07] <webrosc> ??> Michael account/trans-id/skrill
#3083 [17:07] <ethanciavo> ok
#3084 [17:07] <Absol> Michael: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#3085 [17:07] <Absol> Michael: If you need to recover your transaction ID from this service, send an email to Skrill at help@skrill.com.
#3086 [17:07] <ethanciavo> I downloaded the new graphics drivers, and minecraft is working fine now. Thank you!
#3087 [17:07] * ethanciavo [ethanciavo@notlogged] has quit. (Client Quit)
#3088 [17:08] <FreyWithAJ> I have also just uninstalled and reinstalled my intel graphics drivers as instructed on the mojang big forums
#3089 [17:08] <webrosc> gwape, so when and how did you pay?
#3090 [17:08] <FreyWithAJ> Still not working
#3091 [17:08] <gwape> I didnt pay
#3092 [17:08] <Guest66378> Could someone tell me if they're having any issues with 1.9 lan play?
#3093 [17:08] <Michael> absol what do i say in the email?
#3094 [17:08] <Werlin97> I just upgraded to the new 1.9 and not every time I load a world I see the sky and then the entire game crashes
#3095 [17:08] <webrosc> gwape, oh yh sorry, auto piloting there, was it a code friend gave you, or a ready made account?
#3096 [17:08] <FreyWithAJ> werlin that is my issue too
#3097 [17:08] * F_F [F_F@notlogged] has joined #minecrafthelp
#3098 [17:09] * gwape_ [gwape_@notlogged] has joined #minecrafthelp
#3099 [17:09] <gwape_> ok
#3100 [17:09] <gwape_> hello?
#3101 [17:09] * Brolios [Brolios@notlogged] has quit. (Ping timeout: 195 seconds)
#3102 [17:09] <F_F> I need help. I'm trying to get access to my account and it wont let me and when I try to change my email, it says request denied.
#3103 [17:09] <gwape_> the chat froze for me
#3104 [17:09] <webrosc> gwape_, oh yh sorry, auto piloting there, was it a code friend gave you, or a ready made account?
#3105 [17:09] <gwape_> I had made the account but a friend gave me the code to make it premium
#3106 [17:09] <webrosc> ??> F_F mojang/email
#3107 [17:09] <Absol> F_F: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3108 [17:09] <Absol> F_F: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3109 [17:09] * Ashhan [Ashhan@notlogged] has joined #minecrafthelp
#3110 [17:10] <Michael> problem.
#3111 [17:10] <F_F> webrosc, its joshua72133@gmail.com
#3112 [17:10] <Michael> got word i bought it in 2010
#3113 [17:10] <gwape_> I mean will it be difficult to get the account back if I don't have the ID?
#3114 [17:10] * doglover40 [doglover40@notlogged] has joined #minecrafthelp
#3115 [17:10] <Ghui> http://paste.ubuntu.com/15247762/
#3116 [17:10] <gwape_> can i get the account back without the ID?
#3117 [17:10] <webrosc> gwape_, if your friend logs into either minecraft.net, or mojang.com then the gift code he got will be listed on his page, he can give you that and Mojang can use that
#3118 [17:10] * urielsalis [urielsalis@notlogged] has quit. (Ping timeout: 198 seconds)
#3119 [17:10] * corazon009 [corazon009@notlogged] has joined #minecrafthelp
#3120 [17:10] <gwape_> Webrosc
#3121 [17:10] * Ghui [Ghui@notlogged] has quit. (Client Quit)
#3122 [17:11] <Michael> what if i bought the game before 2012?
#3123 [17:11] <gwape_> I cant login to minecraft.net mojang.con
#3124 [17:11] <webrosc> gwape_, which page its on will depend on when he paid
#3125 [17:11] <Michael> like 2010 id say
#3126 [17:11] <Nathan_> It says "The driver being installed is not validated for this computer"
#3127 [17:11] <webrosc> gwape_, your friends account i said
#3128 [17:11] <gwape_> He got a code like a gift card code
#3129 [17:11] <gwape_> like plastic card
#3130 [17:11] <gwape_> you know?
#3131 [17:11] <doglover40> mattym are you still here? I downloaded the new drivers. Restarted. Still crashed. Here's the report http://paste.ubuntu.com/15247771/
#3132 [17:11] * gwape [gwape@notlogged] has quit. (Ping timeout: 195 seconds)
#3133 [17:11] * Guest66378 [Guest66378@notlogged] has quit. (Ping timeout: 195 seconds)
#3134 [17:11] <Zekrommedia4> So im getting a crash report with 1.9 and have been getting it for several snapshots also. It says A fatal error has been detected by the Java Runtime Environment : EXCEPTION_ACCESS_VIOLATION (0XC0000005) at pc=0x00007ffd5c132177,pid=50476, tid=23084
#3135 [17:11] <webrosc> gwape_, ah, then if he still doesn't have the card, its not retreiveable, the cards do say to retain for future referance
#3136 [17:12] * GoogleearthBr [GoogleearthBr@notlogged] has quit. (Quit: Web client closed)
#3137 [17:12] <gwape_> Okay thank you.
#3138 [17:12] <webrosc> ??> Zekrommedia4 win/dxdiag
#3139 [17:12] <Michael> rip gwape
#3140 [17:12] <Absol> Zekrommedia4: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3141 [17:12] <Michael> the same thing will happen to me in a while lol
#3142 [17:12] <FreyWithAJ> http://paste.ubuntu.com/15247756/
#3143 [17:12] <FreyWithAJ> http://paste.ubuntu.com/15247756/
#3144 [17:12] <FreyWithAJ> http://paste.ubuntu.com/15247756/
#3145 [17:12] <Ashhan> Whenever I Open Minecraft It asks for Me to Log in, But it says My Password is wrong, I Changed It. Restarted My Minecraft And it works. Then If I Try and Open Minecraft Again it says I Need to Log In again. So I type In that new Password I Just Changed to and It Says Its wrong. It Has Been doing this all day. and just today.
#3146 [17:12] <FreyWithAJ> I have uninstalled and reinstalled my intel graphics drivers and it is still crashing!!
#3147 [17:12] <webrosc> ??> Ashhan login/throttle
#3148 [17:12] <Absol> Ashhan: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3149 [17:12] <Absol> Ashhan: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3150 [17:13] <Michael> how does skrill help me in any way
#3151 [17:13] <webrosc> Michael, if you did purchase that early, then tell Mojang that you paid using their DIBS system
#3152 [17:13] * Qun [Qun@notlogged] has joined #minecrafthelp
#3153 [17:13] <Michael> dibs system?
#3154 [17:13] <webrosc> they will work from there
#3155 [17:13] <FreyWithAJ> http://paste.ubuntu.com/15247756/
#3156 [17:13] <FreyWithAJ> http://paste.ubuntu.com/15247756/
#3157 [17:13] <FreyWithAJ> http://paste.ubuntu.com/15247756/
#3158 [17:13] <F_F> webrosc, when I try to reset my password, no email gets sent to me
#3159 [17:13] <Qun> Hello.
#3160 [17:13] <webrosc> FreyWithAJ, spamming won't get help faster
#3161 [17:14] <doglover40> okay, I'll start over unless someone remembers me? I recently upgraded to 1.9 and everytime I try to play it crashes. I installed the new drivers and it still crashes. Here is the report. Thanks! http://paste.ubuntu.com/15247771/
#3162 [17:14] <FreyWithAJ> Ive been on here for 10 minutes getting ignored
#3163 [17:14] <webrosc> F_F, contact Mojang then
#3164 [17:14] <webrosc> ??> F_F mojang/email
#3165 [17:14] <Absol> F_F: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3166 [17:14] <Absol> F_F: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3167 [17:14] <Qun> With the 1.9 update minecraft has been a lot slower than 1.8.9. What can I do? Thanks.
#3168 [17:14] * Werlin97 [Werlin97@notlogged] has quit. (Quit: Web client closed)
#3169 [17:14] <Nathan_> So what should I do now?
#3170 [17:14] <webrosc> ??> FreyWithAJ win/dxdiag
#3171 [17:14] <Absol> FreyWithAJ: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3172 [17:15] <F_F> I bought the account off my friend will that make a big difference?
#3173 [17:15] * corndog978 [corndog978@notlogged] has joined #minecrafthelp
#3174 [17:15] <Ashhan> The Thing is, It Happened 3 Hours Ago, and I Waited till Now to try again. and It Still Says Its Wrong, But If I Change My Password It Works. But until the next time I Try, And It Keeps Saying i need to log In everytime I Open Minecraft And If I Just Try and Press The Log In Button Next to My Account Name It Says Its wrong and all.
#3175 [17:15] <webrosc> F_F, yes, thats means the account isn't yours, accounts are not transferable
#3176 [17:16] <webrosc> Nathan_, just looking
#3177 [17:16] <corndog978> Minecraft keeps crashing in the new update 1.9 can anyone help?
#3178 [17:16] <doglover40> I'm having the same problem
#3179 [17:16] <Qun> Same
#3180 [17:16] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#3181 [17:16] <corndog978> Doglover when i log into single player it crashes?
#3182 [17:16] <corndog978> Same problem for you?
#3183 [17:16] <FreyWithAJ> Here you go! http://paste.ubuntu.com/15247803/
#3184 [17:17] <doglover40> corndog...yes
#3185 [17:17] <webrosc> Nathan_, download and install the exe https://downloadcenter.intel.com/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit
#3186 [17:17] <urielsalis> doglover40, did you installed the driver?
#3187 [17:17] <Nathan_> That's what I did
#3188 [17:17] <urielsalis> FreyWithAJ, we need the first part oo
#3189 [17:17] <webrosc> FreyWithAJ, the whole dxdiag log please
#3190 [17:17] * Synthrax [Synthrax@notlogged] has joined #minecrafthelp
#3191 [17:17] <doglover40> yes I did. still crashes. New crash report if you need it. http://paste.ubuntu.com/15247771/
#3192 [17:17] <corndog978> Is it just a problem with the update or is it just me?
#3193 [17:17] * JoshWhiting26 [JoshWhiting26@notlogged] has quit. (Quit: Web client closed)
#3194 [17:17] <Synthrax> The 1.9 bug report says to have been fixed, but tis' not
#3195 [17:18] <webrosc> Synthrax, whats fixed?
#3196 [17:18] <Synthrax> I updated my intel graphics to the version stated, but it doesnt work
#3197 [17:18] <corndog978> Yeah we should all wait a few days it will get fixed
#3198 [17:18] <Synthrax> 1.9
#3199 [17:18] <urielsalis> Synthrax, you have a dxdiag?
#3200 [17:18] <corndog978> 1.9 it crashed when you load into a world
#3201 [17:18] <webrosc> Synthrax, a 1.9 bug would be new and not yet patched
#3202 [17:18] <urielsalis> corndog978, you have a crash report?
#3203 [17:18] <FreyWithAJ> sorry, thought it had copied!! http://paste.ubuntu.com/15247814/
#3204 [17:18] <corndog978> yeah
#3205 [17:18] <corndog978> let meget it
#3206 [17:18] <urielsalis> FreyWithAJ, one moment
#3207 [17:18] <corndog978> let me get it*
#3208 [17:18] <Michael> there anyway you can get your email you used through your name?
#3209 [17:18] <urielsalis> ??> corndog978 paste
#3210 [17:18] <Absol> corndog978: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3211 [17:18] <FreyWithAJ> okay :)
#3212 [17:18] <Synthrax> https://bugs.mojang.com/browse/MC-94900 it says "resolved"
#3213 [17:18] <webrosc> Michael, you have been told what to do
#3214 [17:18] <corndog978> Yeah ii will
#3215 [17:19] * F_F [F_F@notlogged] has quit. (Quit: Web client closed)
#3216 [17:19] <FreyWithAJ> I got redicrected to that Synthrax, we are having the same issue, updated the drivers but still crashing??
#3217 [17:19] <Zekrommedia4> here is the dxdiag
#3218 [17:19] <webrosc> Synthrax, thats a snapshot bug, not a 1.9 bug
#3219 [17:19] <urielsalis> FreyWithAJ, download and install https://downloadcenter.intel.com/download/25749/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-40-
#3220 [17:19] <Zekrommedia4> ------------------ System Information ------------------ Time of this report: 2/29/2016, 17:14:45 Machine name: ZEKROMMEDIA Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.160126-1819) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Inspiron 3537 BIOS: A07
#3221 [17:19] * Qun [Qun@notlogged] has quit. (Quit: Web client closed)
#3222 [17:19] <urielsalis> ??> Zekrommedia4 paste
#3223 [17:19] <Absol> Zekrommedia4: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#3224 [17:19] * chris [chris@notlogged] has joined #minecrafthelp
#3225 [17:19] <chris> my minecraft 1.9 keeps crashing!
#3226 [17:19] <FreyWithAJ> Im sure i already installed that
#3227 [17:19] * chris is now known as Guest43607
#3228 [17:19] <webrosc> Synthrax, also if you look at the bug report its a intel driver issue, not a minecraft issue
#3229 [17:20] <corndog978> I will paslt uriel
#3230 [17:20] <urielsalis> FreyWithAJ, please humour me and try installing it
#3231 [17:20] <FreyWithAJ> am doing now
#3232 [17:20] * Rafael [Rafael@notlogged] has quit. (Quit: Web client closed)
#3233 [17:20] <Guest43607> my minecraft 1.9 keeps crashing!
#3234 [17:20] <Guest43607> please help!
#3235 [17:20] <Synthrax> I updated my intel driver, but the game still doesnt work, so I assume it's something else
#3236 [17:20] <corndog978> it works now!
#3237 [17:20] <corndog978> xD
#3238 [17:20] <corndog978> It works!
#3239 [17:20] * Synthrax [Synthrax@notlogged] has quit. (Client Quit)
#3240 [17:20] <webrosc> ??> Synthrax win/dxdiag
#3241 [17:20] <Absol> Synthrax: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3242 [17:21] <corndog978> I will paste if anything happens
#3243 [17:21] <webrosc> _._
#3244 [17:21] <Guest43607> i need help!!
#3245 [17:21] <Nathan_> I am still getting "The driver being installed is not validated for this computer"
#3246 [17:21] <Guest43607> my minecraft 1.9 keeps crashing!
#3247 [17:21] <FreyWithAJ> its downloaded as a zip file now what
#3248 [17:21] <webrosc> Guest43607, we need nmore infor than that, like a crash report
#3249 [17:21] <Guest43607> ok
#3250 [17:21] <webrosc> FreyWithAJ, then you clicked the wrong link on the intel page
#3251 [17:21] <FreyWithAJ> Which link do i click
#3252 [17:21] <webrosc> the exe one
#3253 [17:22] <FreyWithAJ> There isnt an exe one
#3254 [17:22] <webrosc> FreyWithAJ, ah sorry, didn't realise it was a different driver this time
#3255 [17:22] <corndog978> Anyone know how to use wings?
#3256 [17:22] <FreyWithAJ> Ive already installed the exe one about 15 minutes ago and my game is still crashing
#3257 [17:22] <webrosc> FreyWithAJ, in that case, download the zip, unzip it to a folder, then run the setup.rexe in the folder
#3258 [17:22] <FreyWithAJ> Okay
#3259 [17:22] <Zekrommedia4> http://paste.ubuntu.com/15247832/
#3260 [17:22] * Ashhan [Ashhan@notlogged] has quit. (Ping timeout: 195 seconds)
#3261 [17:23] <webrosc> corndog978, look on the forums for that, this is tech support sorry
#3262 [17:23] <Guest43607> http://paste.ubuntu.com/15247837/
#3263 [17:23] <Guest43607> my crash report
#3264 [17:23] <webrosc> Zekrommedia4, use the minecraft.msi to install minecraft and then use the start menu item it makes to run the game
#3265 [17:12] <Guest43607> i did that
#3266 [17:12] <webrosc> ??> Guest43607 win/dxdiag
#3267 [17:12] <doglover40> urielsalis...were you able to view my crash report?
#3268 [17:12] <Absol> Guest43607: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3269 [17:13] <webrosc> doglover40, did you install the drivers linked?
#3270 [17:13] <FreyWithAJ> it is installing now :)
#3271 [17:14] <webrosc> doglover40, and reboot computer to complete the install?
#3272 [17:14] <doglover40> I did install the drivers, rebooted and it still crashed
#3273 [17:15] <FreyWithAJ> do i need to restart my PC afterwards?
#3274 [17:15] <FreyWithAJ> its just finished installing
#3275 [17:15] <webrosc> FreyWithAJ, yup
#3276 [17:15] <doglover40> Eventhough the drivers said they were older than what I had. I was told to go ahead and overwrite them which I did
#3277 [17:15] <FreyWithAJ> okay, 2mins then! :)
#3278 [17:16] * hjk321 [hjk321@notlogged] has joined #minecrafthelp
#3279 [17:16] <webrosc> doglover40, can you do a new dxdiag log
#3280 [17:17] * Nathan_ [Nathan_@notlogged] has quit. (Ping timeout: 195 seconds)
#3281 [17:18] * ShadowsYT [ShadowsYT@notlogged] has joined #minecrafthelp
#3282 [17:18] * FreyWithAJ_ [FreyWithAJ_@notlogged] has joined #minecrafthelp
#3283 [17:18] <Guest43607> http://paste.ubuntu.com/15247858/
#3284 [17:18] <Guest43607> go to that
#3285 [17:18] * hjk321 [hjk321@notlogged] has quit. (Client Quit)
#3286 [17:19] <webrosc> Guest43607, one moment
#3287 [17:19] <Guest43607> ok
#3288 [17:19] <ShadowsYT> hi
#3289 [17:19] <Guest43607> hi
#3290 [17:19] <ShadowsYT> i need help
#3291 [17:19] <webrosc> ??> ShadowsYT ask
#3292 [17:19] <Absol> ShadowsYT: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#3293 [17:19] <Absol> ShadowsYT: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#3294 [17:19] <FreyWithAJ_> It has crashed again!
#3295 [17:20] <ShadowsYT> i can't log into my account
#3296 [17:20] <doglover40> webrosc http://paste.ubuntu.com/15247861/
#3297 [17:20] <FreyWithAJ_> Something to do with the core dump thing but i already created a new core dump something through task manager
#3298 [17:20] <webrosc> FreyWithAJ_, honestly then, not sure, does 1.8.9 work still?
#3299 [17:20] * FreyWithAJ [FreyWithAJ@notlogged] has quit. (Ping timeout: 195 seconds)
#3300 [17:20] * neo__ [neo__@notlogged] has quit. (Ping timeout: 195 seconds)
#3301 [17:21] * CoChase [CoChase@notlogged] has joined #minecrafthelp
#3302 [17:21] <FreyWithAJ_> I can access 1.8.9 servers but cannot create singleplayer worlds as the game crashes
#3303 [17:21] <ShadowsYT> someone help me
#3304 [17:21] <webrosc> FreyWithAJ_, same crash?
#3305 [17:21] <urielsalis> ShadowsYT, what is your isssue?
#3306 [17:21] <CoChase> My minecraft 1.9 keeps crashing
#3307 [17:21] <webrosc> ShadowsYT, why can't you login?
#3308 [17:22] <ShadowsYT> idk
#3309 [17:22] <FreyWithAJ_> Same crash
#3310 [17:22] <ShadowsYT> it just wont let me
#3311 [17:22] <CoChase> same crash
#3312 [17:22] <urielsalis> ??> CoChase launcher/crash-log
#3313 [17:22] <Absol> CoChase: We need to see your crash log, which appears after a crash.
#3314 [17:22] <Absol> CoChase: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3315 [17:22] <ShadowsYT> i tried and i wouldnt let me
#3316 [17:22] <urielsalis> ShadowsYT, did you reset your password?
#3317 [17:22] <ShadowsYT> no
#3318 [17:22] <CoChase> what urielalis?
#3319 [17:22] <webrosc> FreyWithAJ_, i#m honestly not sure then
#3320 [17:23] <ShadowsYT> idk why its doing that
#3321 [17:23] <FreyWithAJ_> ugh okay, thanks for the help anyway
#3322 [17:23] <urielsalis> CoChase, follow the instructions absol gave you
#3323 [17:23] * TrinPlayzMC [TrinPlayzMC@notlogged] has joined #minecrafthelp
#3324 [17:23] <ShadowsYT> what do i do
#3325 [17:23] <Zekrommedia4> webrosc I installed minecraft.msi
#3326 [17:23] <FreyWithAJ_> I'm sure i can work it out eventually
#3327 [17:23] <CoChase> k
#3328 [17:23] <Guest43607> webro did you find it?
#3329 [17:23] <ShadowsYT> i tried to use the email to recover it but i wont work still
#3330 [17:24] * FreyWithAJ_ [FreyWithAJ_@notlogged] has quit. (Client Quit)
#3331 [17:24] <TrinPlayzMC> Minecraft Update 1.9 wont start, the launcher disappears then quickly re-appears after I click "play" and shows what I think is a crash report
#3332 [17:24] * ShadowsYT [ShadowsYT@notlogged] has quit. (Client Quit)
#3333 [17:25] <doglover40> webrosc, http://paste.ubuntu.com/15247861/
#3334 [17:25] <CoChase> Thanks urielsalis :D now what
#3335 [17:25] * Krazy_Swaggah [Krazy_Swaggah@notlogged] has joined #minecrafthelp
#3336 [17:25] <urielsalis> CoChase, give me the link
#3337 [17:26] <urielsalis> ??> TrinPlayzMC launcher/crash-log
#3338 [17:26] <Absol> TrinPlayzMC: We need to see your crash log, which appears after a crash.
#3339 [17:26] <Absol> TrinPlayzMC: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3340 [17:26] <CoChase> http://paste.ubuntu.com/15247871/
#3341 [17:26] * corndog978 [corndog978@notlogged] has quit. (Quit: Web client closed)
#3342 [17:26] <urielsalis> CoChase, thats different, you have a dxdiag?
#3343 [17:26] <TrinPlayzMC> ok
#3344 [17:26] <urielsalis> ??> CoChase win/dxdiag
#3345 [17:26] <Absol> CoChase: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3346 [17:27] <Guest43607> webrosc have you found it yet?
#3347 [17:27] <webrosc> Guest43607, download and install the 3rd file here https://downloadcenter.intel.com/download/25484/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-
#3348 [17:28] <Guest43607> what does that do?
#3349 [17:28] <Guest43607> and what is that?
#3350 [17:28] <Krazy_Swaggah> Anyone Need HElp?
#3351 [17:28] <webrosc> Guest43607, a driver update
#3352 [17:28] <Guest43607> oooooooooooooooooooooo ok thanks!
#3353 [17:28] <urielsalis> Krazy_Swaggah, need help?
#3354 [17:28] <webrosc> Krazy_Swaggah, do you need help?
#3355 [17:28] * Omen [Omen@notlogged] has quit. (Ping timeout: 198 seconds)
#3356 [17:29] <Krazy_Swaggah> nope im good
#3357 [17:29] <doglover40> webrosc, http://paste.ubuntu.com/15247861/
#3358 [17:29] <webrosc> doglover40, i know, looking now
#3359 [17:29] <Krazy_Swaggah> im here TO help
#3360 [17:29] <Guest43607> i did an update is that one the same?
#3361 [17:29] <webrosc> Krazy_Swaggah, then help, don't spam about it
#3362 [17:30] * Brotato [Brotato@notlogged] has joined #minecrafthelp
#3363 [17:30] <TrinPlayzMC> Here is the link guys http://paste.ubuntu.com/15247880/
#3364 [17:30] <webrosc> Krazy_Swaggah, but only good help is required
#3365 [17:30] <urielsalis> TrinPlayzMC, one moment
#3366 [17:30] <Krazy_Swaggah> You probably need to update your java
#3367 [17:30] * Luisma25 [Luisma25@notlogged] has quit. (Quit: Web client closed)
#3368 [17:30] <urielsalis> TrinPlayzMC, please copy the contents of C:\Users\Trinity\AppData\Roaming\.minecraft\hs_err_pid18524.log
#3369 [17:30] <urielsalis> Krazy_Swaggah, nope
#3370 [17:30] <urielsalis> <+webrosc> Krazy_Swaggah, but only good help is required
#3371 [17:31] <TrinPlayzMC> alright
#3372 [17:31] * Faith [Faith@notlogged] has joined #minecrafthelp
#3373 [17:31] <urielsalis> Krazy_Swaggah, please only answer if you know the answer to the question
#3374 [17:31] * osuka_ [osuka_@notlogged] has quit. (Quit: ...and the computer's sleeping again. Could someone wake it up for me?)
#3375 [17:31] <Brotato> Hey everyone. Im having trouble using minecraft 1.9. This happened since PRE-1.9. it will not let me join servers or worlds or create worlds because something has failed to write a core dump
#3376 [17:32] <Brotato> Reallllly pissing me off :P
#3377 [17:32] <Absol> Brotato: Please keep it civil
#3378 [17:32] <urielsalis> ??> Brotato launcher/crash-log
#3379 [17:32] <Absol> Brotato: We need to see your crash log, which appears after a crash.
#3380 [17:32] * xXPandaZipsXx [xXPandaZipsXx@notlogged] has joined #minecrafthelp
#3381 [17:32] <Absol> Brotato: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3382 [17:32] <webrosc> Brotato, please post the crash report to paste.ubuntu.com then link it here
#3383 [17:32] <Brotato> Mmmmk. Will do.
#3384 [17:32] * webrosc was beaten to it
#3384 [17:32] * urielsalis steals webrosc keyboard
#3384 [17:33] <CoChase> urielasis
#3385 [17:33] <urielsalis> CoChase, yes?
#3386 [17:33] <CoChase> http://paste.ubuntu.com/15247885/
#3387 [17:33] <urielsalis> CoChase, one moment
#3388 [17:33] * xXPandaZipsXx [xXPandaZipsXx@notlogged] has quit. (Client Quit)
#3389 [17:33] <Krazy_Swaggah> Brotato: nobody can join servers because they arent updated to 1.9
#3390 [17:33] <CoChase> ok
#3391 [17:33] <urielsalis> Krazy_Swaggah, there are a lot of servers that updated
#3392 [17:33] <webrosc> Krazy_Swaggah, as said, please don't answer unless you know the answer
#3393 [17:33] <urielsalis> Krazy_Swaggah, and thats is not the issue
#3394 [17:34] <TrinPlayzMC> urielsalis, I don't see a file by that name in the folder
#3395 [17:34] <urielsalis> CoChase, download and install https://downloadcenter.intel.com/download/25749/Intel-Beta-Graphics-Driver-for-Windows-7-8-1-10-15-40-
#3396 [17:34] <CoChase> k
#3397 [17:34] <urielsalis> TrinPlayzMC, you see a file that starts with hs?
#3398 [17:34] * NeedHelp [NeedHelp@notlogged] has joined #minecrafthelp
#3399 [17:34] <TrinPlayzMC> yes, 5 of them
#3400 [17:34] <webrosc> TrinPlayzMC, then newest one then
#3401 [17:35] <NeedHelp> I need help with generating minecraft 1.9 worlds
#3402 [17:35] <webrosc> NeedHelp, explain
#3403 [17:35] <urielsalis> NeedHelp, what happens when you try?
#3404 [17:35] * Krazy_Swaggah [Krazy_Swaggah@notlogged] has quit. (Quit: Web client closed)
#3405 [17:35] <TrinPlayzMC> and what do I do with that?
#3406 [17:35] <Brotato> Ill link it in a second. it seems to only happen whenever I create a 1.9 world, updating an old world works. But servers like Hypixel (Which have 1.9 compatibility) dont work. Nor to 1.9 worlds I generate.
#3407 [17:36] <Zekrommedia4> sooo..... webrosc is there a next step after installing minecraft.msi?
#3408 [17:36] <NeedHelp> Well, it gives me a crash error in the launcher when i try to make a world.
#3409 [17:36] * Faith [Faith@notlogged] has quit. (Ping timeout: 195 seconds)
#3410 [17:36] <urielsalis> Brotato, we are having a lot of people with a similar issue related to drivers
#3411 [17:36] <Brotato> Hmmm.
#3412 [17:36] <urielsalis> ??> NeedHelp launcher/crash-log
#3413 [17:36] <Absol> NeedHelp: We need to see your crash log, which appears after a crash.
#3414 [17:36] <Absol> NeedHelp: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3415 [17:37] <webrosc> Zekrommedia4, did you start minecraft using the start menu item like i said?
#3416 [17:37] * sd [sd@notlogged] has joined #minecrafthelp
#3417 [17:37] <NeedHelp> it will generate except no ground and it crashes
#3418 [17:37] <urielsalis> NeedHelp, follow the instructions absol gave you
#3419 [17:37] <TrinPlayzMC> urielsalis, what do I do with that hs file I opened?
#3420 [17:38] <NeedHelp> will do as soon as i get it runnnign
#3421 [17:38] <NeedHelp> *running
#3422 [17:38] <CoChase> is that all then urielsalis?
#3423 [17:38] <urielsalis> TrinPlayzMC, paste the contents in paste.ubuntu.com
#3424 [17:38] <urielsalis> TrinPlayzMC, paste the contents in paste.ubuntu.com
#3425 [17:38] * sd [sd@notlogged] has left #minecrafthelp
#3426 [17:38] <urielsalis> CoChase, should be
#3427 [17:38] <urielsalis> CoChase, reboot when you are done
#3428 [17:39] <CoChase> k thanks :D
#3429 [17:39] * sd [sd@notlogged] has joined #minecrafthelp
#3430 [17:39] <NeedHelp> nvr mind... works fine now...
#3431 [17:39] <NeedHelp> ugh
#3432 [17:39] <Zekrommedia4> what start menu item?
#3433 [17:39] * CoChase [CoChase@notlogged] has quit. (Quit: Web client closed)
#3434 [17:39] <NeedHelp> bye thanks for your help
#3435 [17:39] * NeedHelp [NeedHelp@notlogged] has quit. (Client Quit)
#3436 [17:40] <Brotato> http://paste.ubuntu.com/15247909/
#3437 [17:40] <Brotato> Mmk, that's the link.
#3438 [17:40] <sd> hi there...i am not very techy.,my daughter who is 8 plays and i am trying to update..
#3439 [17:40] <webrosc> Zekrommedia4, if you installed minecraft with the msi it should have made one, or a desktop icon
#3440 [17:40] <sd> but i am having trouble
#3441 [17:40] <urielsalis> sd, what happens when you try?
#3442 [17:40] <TrinPlayzMC> http://paste.ubuntu.com/15247911/
#3443 [17:40] <urielsalis> Brotato, one moment
#3444 [17:40] <Brotato> Thank you.
#3445 [17:41] <urielsalis> Brotato, yup same issue
#3446 [17:41] <sd> I am on a mac
#3447 [17:41] <urielsalis> ??> Brotato win/dxdiag
#3448 [17:41] <Absol> Brotato: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3449 [17:41] <urielsalis> TrinPlayzMC, one moment
#3450 [17:41] <TrinPlayzMC> kk
#3451 [17:41] <sd> thanks for responding!!
#3452 [17:41] <urielsalis> ??> TrinPlayzMC win/dxdiag
#3453 [17:41] <sd> and it is saying that
#3454 [17:41] <Absol> TrinPlayzMC: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3455 [17:41] <urielsalis> sd, what is the issue?
#3456 [17:41] <Brotato> Okay. So Im guessing this will be fixed?
#3457 [17:42] <urielsalis> Brotato, no idea, seems like its Intel fault
#3458 [17:42] <Zekrommedia4> oh yes I tryed starting minecraft with the minecraft.msi and it gave me the same crash report when i tried to join a server
#3459 [17:42] <Brotato> So.... We wont be able to play with Intel being a jerk?
#3460 [17:43] <sd> it is saying that I can't use his version that the Mac os x10.8 is needed
#3461 [17:43] <TrinPlayzMC> ok, thanks urielsalis and absol, I'll let u know if that fixes the issue
#3462 [17:43] <urielsalis> Brotato, update the driver and try again, it might fix it
#3463 [17:43] <sd> and i have 10.7.5?
#3464 [17:43] <Brotato> I hope. Be back in a moment.
#3465 [17:43] <urielsalis> sd, update your mac
#3466 [17:44] <sd> and i looked to see if i have updates..
#3467 [17:44] <sd> I tried...said no updates...
#3468 [17:44] <sd> am I doing it wrong?
#3469 [17:44] <urielsalis> sd, what year is the mac from?
#3470 [17:44] <sd> updating?...
#3471 [17:45] <sd> hmmm....I think 2010/11?
#3472 [17:45] <Brotato> Is it just the Intel site where I can update my Graphics Driver?
#3473 [17:45] <urielsalis> Brotato, Windows 10 also delivers it with Windows update, but we suspect Intel is delivering the bad driver that way
#3474 [17:45] * wbcf1976 [wbcf1976@notlogged] has joined #minecrafthelp
#3475 [17:45] * OGWither [OGWither@notlogged] has joined #minecrafthelp
#3476 [17:46] <urielsalis> Brotato, just follow the instructions absol gave you
#3477 [17:46] * Guest43607 [Guest43607@notlogged] has quit. (Quit: Web client closed)
#3478 [17:46] * NeedHelp [NeedHelp@notlogged] has joined #minecrafthelp
#3479 [17:46] <OGWither> i lost access to my account
#3480 [17:46] <NeedHelp> Im back
#3481 [17:47] <wbcf1976> The new update doesnt let me load a singleplayer world
#3482 [17:47] <sd> when I launch the app it says that Minecraft 3
#3483 [17:47] <NeedHelp> Need help again with minecraft 1.9 world not generating and then leaving a crash error on my launcher.
#3484 [17:47] * OGWither [OGWither@notlogged] has quit. (Client Quit)
#3485 [17:47] <NeedHelp> Ugh
#3486 [17:47] <urielsalis> ??> NeedHelp launcher/crash-log
#3487 [17:47] <Absol> NeedHelp: We need to see your crash log, which appears after a crash.
#3488 [17:47] <Absol> NeedHelp: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3489 [17:47] <NeedHelp> Completely ignored arguments: [--nativeLauncherVersion, 301] [17:47:16] [Client thread/INFO]: Setting user: slowpoke03 [17:47:16] [Client thread/INFO]: (Session ID is token:62d5eb9ea6024e039fc6015f18391d5b:59216f82c83d49fc92ceca2264d29615) [17:47:17] [Client thread/INFO]: LWJGL Version: 2.9.4 [17:47:17] [Client thread/INFO]: Reloading ResourceManager: Default [17:47:18] [Sound Library Loader/INFO]: Starting up SoundSystem... [17:47:1
#3490 [17:47] <urielsalis> ??> wbcf1976 launcher/crash-log
#3491 [17:47] <NeedHelp> ther it is
#3492 [17:47] <Absol> wbcf1976: We need to see your crash log, which appears after a crash.
#3493 [17:47] <Absol> wbcf1976: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3494 [17:47] <urielsalis> NeedHelp, in paste.ubuntu.com please
#3495 [17:47] <TrinPlayzMC> ok, so here is that DxDiag thing... http://paste.ubuntu.com/15247933/
#3496 [17:48] <urielsalis> TrinPlayzMC, one moment
#3497 [17:48] <TrinPlayzMC> ok :)
#3498 [17:48] <NeedHelp> http://paste.ubuntu.com/15247940/
#3499 [17:48] <urielsalis> TrinPlayzMC, there are no drivers for your graphic card for Windows 10, downgrade to Windows 8.1, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#3500 [17:48] <Brotato> http://paste.ubuntu.com/152
#3501 [17:49] * sd [sd@notlogged] has quit. (Quit: Web client closed)
#3502 [17:49] <TrinPlayzMC> How come 1.9 needs better stuff than 1.8? 1.8 worked just fine for me, and so did the pre-releases...
#3503 [17:49] <Brotato> That's the log, Uriel.
#3504 [17:49] * xXGR8ER10UXx [xXGR8ER10UXx@notlogged] has joined #minecrafthelp
#3505 [17:49] <xXGR8ER10UXx> hello
#3506 [17:49] <Brotato> Ikr trin.
#3507 [17:49] <Brotato> Hallo.
#3508 [17:49] <NeedHelp> amen trinplayzmc
#3509 [17:50] <NeedHelp> its so annoying
#3510 [17:50] <xXGR8ER10UXx> so my parents forgot my pass wword and i did to what do i do?
#3511 [17:50] <urielsalis> xXGR8ER10UXx, reset it
#3512 [17:50] <TrinPlayzMC> I can see... thanks for helping :)
#3513 [17:50] <xXGR8ER10UXx> what?
#3514 [17:50] <webrosc> TrinPlayzMC, blame intel for stopping updates for your GPU, not minecraft fault
#3515 [17:50] <urielsalis> Brotato, I need the full link
#3516 [17:50] <wbcf1976> http://paste.ubuntu.com/15247953/ i keep getting this
#3517 [17:50] <urielsalis> xXGR8ER10UXx, reset your password
#3518 [17:51] <Brotato> It's not it? oh. Sorry.
#3519 [17:51] <Brotato> http://paste.ubuntu.com/15247961/
#3520 [17:51] <NeedHelp> So UrielSalis... Any Conslusions?
#3521 [17:51] <Brotato> Kay that's it
#3522 [17:51] <urielsalis> ??> NeedHelp win/dxdiag
#3523 [17:51] <Absol> NeedHelp: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3524 [17:51] <xXGR8ER10UXx> ik but when i do it sends a email to my parents to reset it and it sais my parents have to put in password questions and they forgot so i cant send it
#3525 [17:51] <urielsalis> Brotato, one moment
#3526 [17:51] <NeedHelp> do run or command line
#3527 [17:51] <urielsalis> Brotato, yup same graphics card as everyone else
#3528 [17:52] <NeedHelp> Win+r or Command Prompt?
#3529 [17:52] <urielsalis> Brotato, https://downloadcenter.intel.com/es/download/25489/Controlador-de-Gr-ficos-Intel-para-Windows-10-15-40-la-4-generaci-n-
#3530 [17:52] <Brotato> So... what is the problem?
#3531 [17:52] <urielsalis> NeedHelp, any
#3532 [17:52] <urielsalis> Brotato, download and install that
#3533 [17:52] * Michael [Michael@notlogged] has quit. (Quit: Web client closed)
#3534 [17:53] <xXGR8ER10UXx> urielsais what do i do see what i said
#3535 [17:53] <wbcf1976> i got the crash log
#3536 [17:53] <Brotato> Thanks.
#3537 [17:53] * AlexGamer145 [AlexGamer145@notlogged] has joined #minecrafthelp
#3538 [17:53] <urielsalis> xXGR8ER10UXx, account.mojang.com
#3539 [17:53] <xXGR8ER10UXx> ik
#3540 [17:53] <urielsalis> wbcf1976, give us the link
#3541 [17:53] <wbcf1976> http://paste.ubuntu.com/15247953/
#3542 [17:53] <urielsalis> ??> wbcf1976 win/dxdiag
#3543 [17:53] <Absol> wbcf1976: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3544 [17:53] <NeedHelp> My Computer can't find it from either UrielSalis
#3545 [17:54] <urielsalis> NeedHelp, dxdiag
#3546 [17:54] <NeedHelp> in what?
#3547 [17:54] <AlexGamer145> How do you down load 1,9
#3548 [17:54] * Qball [Qball@notlogged] has joined #minecrafthelp
#3549 [17:54] <urielsalis> NeedHelp, Win+r
#3550 [17:54] <xXGR8ER10UXx> iwe forgot the password questions and to reset u need the questions
#3551 [17:54] <Brotato> This SHOULD work. I hope.
#3552 [17:54] <urielsalis> AlexGamer145, the launcher downloads it
#3553 [17:54] <AlexGamer145> ok
#3554 [17:54] <urielsalis> ??> xXGR8ER10UXx mojang/email
#3555 [17:54] <Absol> xXGR8ER10UXx: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3556 [17:54] <Absol> xXGR8ER10UXx: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3557 [17:54] <xXGR8ER10UXx> ooooo lel xD srry
#3558 [17:55] <NeedHelp> Ok... Im looking at it... what now?
#3559 [17:55] * Cami [Cami@notlogged] has joined #minecrafthelp
#3560 [17:55] <xXGR8ER10UXx> cya guyes
#3561 [17:55] <urielsalis> NeedHelp, follow the instructions
#3562 [17:55] * xXGR8ER10UXx [xXGR8ER10UXx@notlogged] has quit. (Quit: Web client closed)
#3563 [17:56] <NeedHelp> Weird... It Says no problems
#3564 [17:56] <urielsalis> NeedHelp, that doesnt matter, follow the instructions
#3565 [17:56] * Cami [Cami@notlogged] has joined #minecrafthelp
#3566 [17:57] <NeedHelp> The only instructions i see are to scroll through the pages and see if there are any problems
#3567 [17:57] * chalilo [chalilo@notlogged] has joined #minecrafthelp
#3568 [17:57] <urielsalis> <@Absol> wbcf1976: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3569 [17:57] <chalilo> someone sold me this account, but he changed the password and mail
#3570 [17:57] <urielsalis> chalilo, nothing we can do, he scammed you
#3571 [17:57] <chalilo> ok
#3572 [17:58] * chalilo [chalilo@notlogged] has quit. (Client Quit)
#3573 [17:58] <NeedHelp> urielsalis... is that link for me?
#3574 [17:58] <urielsalis> NeedHelp, yes, sorry
#3575 [17:58] <NeedHelp> ok thanks no problem
#3576 [17:58] * otaciano [otaciano@notlogged] has joined #minecrafthelp
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#3579 [17:58] <Raxt> hi
#3580 [17:59] * otaciano [otaciano@notlogged] has quit. (Client Quit)
#3581 [17:59] <urielsalis> hi Raxt
#3582 [17:59] <Raxt> does anybody have any idea y I can not get the new update
#3583 [17:59] <Raxt> no messages pop up at all
#3584 [17:59] <urielsalis> Raxt, what happens when you try?
#3585 [17:59] * wbcf1976_ [wbcf1976_@notlogged] has joined #minecrafthelp
#3586 [18:00] <NeedHelp> http://paste.ubuntu.com/15247994/ There you go
#3587 [18:00] * Cami [Cami@notlogged] has quit. (Ping timeout: 195 seconds)
#3588 [18:00] * AlexGamer145 [AlexGamer145@notlogged] has quit. (Ping timeout: 195 seconds)
#3589 [18:00] <urielsalis> NeedHelp, one moment
#3590 [18:00] <NeedHelp> ok
#3591 [18:00] <Raxt> it just does not load i click it and nothing happens but older versions
#3592 [18:00] <Brotato> I downloaded it. What now?
#3593 [18:00] <urielsalis> NeedHelp, i7, 8gb, no graphics card, why?
#3594 [18:00] <urielsalis> Brotato, install it and reboot
#3595 [18:01] <urielsalis> ??> Raxt launcher/change-version
#3596 [18:01] <Absol> Raxt: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#3597 [18:01] <NeedHelp> idk
#3598 [18:01] <Raxt> how do I do that
#3599 [18:01] <NeedHelp> its an intel graphics card
#3600 [18:01] <urielsalis> NeedHelp, its a integrated one, so it doesnt count
#3601 [18:01] <Brotato> oke doke.
#3602 [18:01] <urielsalis> NeedHelp, download and install https://downloadcenter.intel.com/es/download/25489/Controlador-de-Gr-ficos-Intel-para-Windows-10-15-40-la-4-generaci-n-
#3603 [18:01] <urielsalis> NeedHelp, seriosly, in games the graphics card matters more than the cpu and ram
#3604 [18:01] <NeedHelp> Ok. I know
#3605 [18:02] <NeedHelp> that link is in spanish thouuhg
#3606 [18:02] * bela [bela@notlogged] has quit. (Client Quit)
#3607 [18:02] <urielsalis> NeedHelp, one moment
#3608 [18:02] <NeedHelp> *though
#3609 [18:02] <urielsalis> NeedHelp, use this https://downloadcenter.intel.com/download/25489/Controlador-de-Gr-ficos-Intel-para-Windows-10-15-40-la-4-generaci-n-
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#3612 [18:02] <bela> hihi
#3613 [18:02] <urielsalis> hi bela
#3614 [18:02] <Brotato> It gave me an alert that it was older than what I had... ???
#3615 [18:02] <NeedHelp> What's the difference between the two versions
#3616 [18:03] <urielsalis> Brotato, overwrite it, error in intel
#3617 [18:03] <urielsalis> NeedHelp, download the .exe
#3618 [18:03] <NeedHelp> ok... but there are two versions
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#3621 [18:03] <NeedHelp> both for windows 10 and 64 bit
#3622 [18:03] * Brotato_ [Brotato_@notlogged] has joined #minecrafthelp
#3623 [18:03] <mattym> NeedHelp, There are not two versions, just two different file types
#3624 [18:03] <NeedHelp> which i have
#3625 [18:03] <NeedHelp> ok
#3626 [18:03] <mattym> NeedHelp, As you were told, doenload the .exe one
#3627 [18:04] <Brotato_> Okay so that happened...
#3628 [18:04] <NeedHelp> ok
#3629 [18:04] <Brotato_> Okay, gonna try it... wish me luck!
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#3631 [18:04] * bela [bela@notlogged] has quit. (Client Quit)
#3632 [18:05] <Brotato_> IT WORKS!
#3633 [18:05] * otaciano [otaciano@notlogged] has quit. (Client Quit)
#3634 [18:05] <Brotato_> Thank you Absot and UrielSalis!
#3635 [18:05] <Brotato_> Thank you SO MUCH!
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#3638 [18:05] * urielsalis tips hat
#3638 [18:05] <urielsalis> ?? bot
#3639 [18:05] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#3640 [18:05] <bela> i've bouth i've
#3641 [18:05] * Ollen_ [Ollen_@notlogged] has joined #minecrafthelp
#3642 [18:06] * Brotato [Brotato@notlogged] has quit. (Ping timeout: 195 seconds)
#3643 [18:06] <Zekrommedia4> hello
#3644 [18:06] * Brotato_ [Brotato_@notlogged] has quit. (Client Quit)
#3645 [18:06] <Zekrommedia4> webrosc was helping me but i think he died
#3646 [18:06] <Raxt> I need help
#3647 [18:06] <Ollen_> Is anyone here able to unlock my account? It is locked because I am in college and play from two different ips. I need this resolved
#3648 [18:07] <bela> i've boughtg the game yestarday .....so now i've tried to open but i cant. follow the error open GL error
#3649 [18:07] <bela> runtime exception
#3650 [18:07] <urielsalis> bela, you have a dxdiag?
#3651 [18:07] <urielsalis> Ollen_, what do you mean?
#3652 [18:07] <mattym> Zekrommedia4, What was the issue?
#3653 [18:07] <Raxt> I tryed to download that thing but it did not work it just pulled up my media player
#3654 [18:07] * Stephzilla [Stephzilla@notlogged] has joined #minecrafthelp
#3655 [18:07] <Zekrommedia4> when i tried to join a 1.9 server it would crash
#3656 [18:07] <Ollen_> My account has been locked from this computer for a day and I cannot login
#3657 [18:08] <mattym> ??> Zekrommedia4 launcher/crash-log
#3658 [18:08] <Absol> Zekrommedia4: We need to see your crash log, which appears after a crash.
#3659 [18:08] <Absol> Zekrommedia4: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3660 [18:08] <NeedHelp> Ok urielsalis... I tried to download it and it gave me an error saying that the driver wasn't from the maufacturer, therefore it couldn't install... Should i run as admin
#3661 [18:08] <bela> i'm gonna check
#3662 [18:08] <urielsalis> Ollen_, what happens when you try?
#3663 [18:08] <Ollen_> I have waited the three hours without attempting to login, changing my password then logging in
#3664 [18:08] <Stephzilla> @Zekrommedia4 I have the same issue!
#3665 [18:08] * Raxt [Raxt@notlogged] has quit. (Quit: Web client closed)
#3666 [18:08] <urielsalis> NeedHelp, sure
#3667 [18:08] <Ollen_> invalid credentials, when the credentials are correct
#3668 [18:08] <urielsalis> ??> Zekrommedia4 launcher/crash-log
#3669 [18:08] <Absol> Zekrommedia4: We need to see your crash log, which appears after a crash.
#3670 [18:08] <Absol> Zekrommedia4: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3671 [18:08] <urielsalis> ??> Ollen_ login/throttle
#3672 [18:08] <Absol> Ollen_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3673 [18:08] <Absol> Ollen_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3674 [18:08] * willton [willton@notlogged] has quit. (Quit: Web client closed)
#3675 [18:09] <bela> dxdiag version 10.00.10586.0000 32bit Unicode
#3676 [18:09] <bela> dxdiag version 10.00.10586.0000 32bit Unicode
#3677 [18:09] * wbcf1976_ [wbcf1976_@notlogged] has left #minecrafthelp
#3678 [18:09] * Brotato [Brotato@notlogged] has joined #minecrafthelp
#3679 [18:09] <Ollen_> Absol you have told me that 4 times and I have done it 4 times and I am still locked out
#3680 [18:09] <Brotato> Okay so apparently it didnt help.
#3681 [18:09] <Ollen_> I have already attempted that, there is another issue
#3682 [18:09] <Brotato> I tried making another new world-same crahs.
#3683 [18:09] <Brotato> Just my luck.
#3684 [18:09] <Zekrommedia4> http://paste.ubuntu.com/15248042/
#3685 [18:09] <mattym> ??> Ollen_ mojang/email
#3686 [18:09] <Absol> Ollen_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3687 [18:09] <Absol> Ollen_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3688 [18:09] <mattym> Ollen_, Fill out the form Absol linked
#3689 [18:09] * WinnehTehPooh [WinnehTehPooh@notlogged] has joined #minecrafthelp
#3690 [18:09] * TrinPlayzMC [TrinPlayzMC@notlogged] has quit. (Quit: Web client closed)
#3691 [18:10] <NeedHelp> So now it says it is not "validated" for this computer?
#3692 [18:10] <urielsalis> Zekrommedia4, one moment
#3693 [18:10] <urielsalis> ??> Brotato launcher/crash-log
#3694 [18:10] <Absol> Brotato: We need to see your crash log, which appears after a crash.
#3695 [18:10] <Absol> Brotato: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3696 [18:10] <Zekrommedia4> ok thanks
#3697 [18:10] <urielsalis> NeedHelp, can you give me your dxdiag ain?
#3698 [18:10] <Brotato> Same crash Uriel.
#3699 [18:10] <urielsalis> again*
#3700 [18:10] <WinnehTehPooh> I cannot update my launcher.
#3701 [18:10] <Ollen_> I have done that already mattym
#3702 [18:10] <Brotato> :( why dont things work
#3703 [18:10] <mattym> Ollen_, Then wait on their reply
#3704 [18:10] <urielsalis> ??> Zekrommedia4 win/reinst
#3705 [18:10] <Absol> Zekrommedia4: You may need to reinstall the locally installed files that Minecraft puts into place.
#3706 [18:10] <Absol> Zekrommedia4: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3707 [18:11] <bela> hi. Do you need any other information?
#3708 [18:11] <NeedHelp> http://paste.ubuntu.com/15248058/
#3709 [18:11] * Stephzilla [Stephzilla@notlogged] has quit. (Client Quit)
#3710 [18:11] <mattym> bela, You did not provide the info asked for
#3711 [18:11] <mattym> ??> bela win/dxdiag
#3712 [18:11] <Absol> bela: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3713 [18:11] <Brotato> Quite annoying that this did not work.
#3714 [18:11] <mattym> bela, Do all the instructions in the link from Absol
#3715 [18:12] <Zekrommedia4> so i need to delete all the files in my .minecraft?
#3716 [18:12] <Brotato> Delete the whole file but save the things (Like saves, screenshots, mods ect,)
#3717 [18:12] * Utep366 [Utep366@notlogged] has joined #minecrafthelp
#3718 [18:12] <bela> ok i'm gonna do
#3719 [18:12] <Brotato> Ill be gone forever if you do zek.
#3720 [18:12] <WinnehTehPooh> Zekrommedia4, will I lose all server data like donation ranks? I cannot play 1.9 unless I update my launcher.
#3721 [18:12] <Brotato> *it'll
#3722 [18:12] <urielsalis> Zekrommedia4, yes
#3723 [18:12] <NeedHelp> There you go UrielSalis
#3724 [18:12] <urielsalis> WinnehTehPooh, that was not for you
#3725 [18:12] <NeedHelp> http://paste.ubuntu.com/15248058/
#3726 [18:13] <urielsalis> WinnehTehPooh, only the messages starting with your name are for you
#3727 [18:13] <urielsalis> NeedHelp, one moment
#3728 [18:13] <NeedHelp> ok
#3729 [18:13] <Brotato> Uriel, what do I do now? It did not work.
#3730 [18:13] <Brotato> *Sad violin song*
#3731 [18:13] <WinnehTehPooh> Okay thank you.
#3732 [18:13] * deathkilla [deathkilla@notlogged] has joined #minecrafthelp
#3733 [18:13] <urielsalis> Brotato, sorry but I have to leave now, ask here and someone will help you
#3734 [18:13] <NeedHelp> bye
#3735 [18:13] * Nova [Nova@notlogged] has joined #minecrafthelp
#3736 [18:14] <urielsalis> NeedHelp, download and install https://downloadcenter.intel.com/es/download/25489/Controlador-de-Gr-ficos-Intel-para-Windows-10-15-40-la-4-generaci-n-
#3737 [18:14] <deathkilla> are a lot of other people having issues with logging in? I have finally been able to log back into my migrated account but now Minecraft does not show up.
#3738 [18:14] * urielsalis away
#3738 [18:14] <mattym> Brotato, You restarted the PC after the driver install correct?
#3739 [18:14] <Nova> Hello
#3740 [18:14] <Nova> ineed hlep
#3741 [18:14] <Nova> i cant login to my account
#3742 [18:14] <Nova> im not getting a password reset
#3743 [18:14] <Brotato> Auto-Restarted. And I did. Ill try shutting it down...
#3744 [18:14] <NeedHelp> That one's in spanish again
#3745 [18:14] <mattym> Brotato, Wait
#3746 [18:14] <mattym> NeedHelp, Doesnt matter, just get the file
#3747 [18:14] <NeedHelp> ok
#3748 [18:15] <mattym> Brotato, Can you get a new dxdiag
#3749 [18:15] <NeedHelp> downloading now
#3750 [18:15] * Brotato_ [Brotato_@notlogged] has joined #minecrafthelp
#3751 [18:15] <Brotato_> Trying again...
#3752 [18:15] <mattym> Brotato_, If it doesnt work, get me a fresh dxdiag report
#3753 [18:15] <Utep366> When can I get help
#3754 [18:15] <Nova> can someone help
#3755 [18:16] <WinnehTehPooh> I cannot update my launcher to play 1.9, this shows up: [18:18:48 ERROR]: An update to your launcher is available and is required to play 1.9. Please restart your launcher.
#3756 [18:16] <mattym> Nova, What error do you get on the launcher? And do you get the same one on the website?
#3757 [18:16] <WinnehTehPooh> When I restart it, the same message comes up.
#3758 [18:16] <mattym> WinnehTehPooh, Go to minecraft.net/download
#3759 [18:16] <Nova> its not my launcher
#3760 [18:16] <Nova> its my mc accout
#3761 [18:16] <Nova> i cant login
#3762 [18:16] <Nova> its very important
#3763 [18:16] <Brotato_> I just tested on a superflat.... seems to work. Ill try on a normal.
#3764 [18:16] * sebasgamer [sebasgamer@notlogged] has joined #minecrafthelp
#3765 [18:16] <deathkilla> I am having somewhat similar issues to nova...
#3766 [18:16] <Andrio> ??> Utep366 ask
#3767 [18:16] <Absol> Utep366: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#3768 [18:16] <Absol> Utep366: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#3769 [18:16] <mattym> WinnehTehPooh, Make sure you get the .msi version of the launcher
#3770 [18:16] <deathkilla> only now I can log in but my minecraft is not available
#3771 [18:16] <Nova> im not getting an email pass word change
#3772 [18:17] <Utep366> My login won't work
#3773 [18:17] <mattym> WinnehTehPooh, Install with that, and make sure to use the new shortcut
#3774 [18:17] <Brotato_> Nope. Sending fresh report now.
#3775 [18:17] <WinnehTehPooh> What is the new shortcut?
#3776 [18:17] <Nova> SAY 1 IF YOUR LOGIN ISNT WORKING!
#3777 [18:17] * Fgamer [Fgamer@notlogged] has joined #minecrafthelp
#3778 [18:17] <Nova> Well
#3779 [18:17] <Utep366> 1
#3780 [18:17] <mattym> deathkilla, If you login on the website account.mojang.com/me
#3781 [18:17] <mattym> deathkilla, Does it list Minecraft with your username under the "My Games" area
#3782 [18:18] <deathkilla> mattym, I have done so and now it doesn't reflect that I have minecraft. I had it yesterday and it worked properly
#3783 [18:18] <mattym> Nova, You didnt answer my question, when you try to log in on the launcher, what error are you getting?
#3784 [18:18] <Brotato_> http://paste.ubuntu.com/15248087/
#3785 [18:18] <Brotato_> Here ya go matt
#3786 [18:18] * Brotato [Brotato@notlogged] has quit. (Ping timeout: 195 seconds)
#3787 [18:18] <Brotato_> :I
#3788 [18:18] <mattym> deathkilla, If its not showing there, you are either in the wrong mojang account, or messed up during migration
#3789 [18:18] * sebasgamer [sebasgamer@notlogged] has quit. (Client Quit)
#3790 [18:18] <mattym> ??> deathkilla mojang/email
#3791 [18:18] <Absol> deathkilla: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#3792 [18:18] <Absol> deathkilla: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#3793 [18:18] <Nova> its nto an error
#3794 [18:18] <Brotato_> I have spent so much time trying to fix this
#3795 [18:18] <mattym> deathkilla, Fill out the form Absol linked
#3796 [18:18] <Brotato_> Im kind of getting upset.
#3797 [18:18] <Nova> it saying wrong passwrod
#3798 [18:18] <WinnehTehPooh> mattym, do I click Repair?
#3799 [18:18] <Nova> and im not getting anything in my email
#3800 [18:19] <NeedHelp> me too brotato...
#3801 [18:19] <mattym> Brotato_, Ok driver updare seemed to work
#3802 [18:19] <Nova> also not password changer verti thing im my email
#3803 [18:19] <NeedHelp> but ill keep on
#3804 [18:19] <mattym> WinnehTehPooh, If there is no Install option, do repair
#3805 [18:19] <Brotato_> Then what am I missing?
#3806 [18:19] <mattym> Nova, When you try to log in on the launcher, what does it say?
#3807 [18:19] <mattym> ??> Brotato_ win/resint
#3808 [18:19] <Utep366> 11111111 my login isn't working
#3809 [18:19] <mattym> ??> Brotato_ win/reisnt
#3810 [18:20] * wbcf1976 [wbcf1976@notlogged] has quit. (Ping timeout: 195 seconds)
#3811 [18:20] <mattym> ??> Brotato_ win/reinst
#3812 [18:20] <Brotato_> Win/reisnt?
#3813 [18:20] <Nova> Error! Unknown e-mail address or password.
#3814 [18:20] <Absol> Brotato_: You may need to reinstall the locally installed files that Minecraft puts into place.
#3815 [18:20] <Absol> Brotato_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3816 [18:20] <mattym> Brotato_, Try the instructions from Absol
#3817 [18:20] <deathkilla> mattym, absol, I have done that previously and now since the update it just doesn't work. Did they change something that is affecting certain users?
#3818 [18:20] <mattym> Nova, And do you get a similar error on the website if you try to log int here?
#3819 [18:20] <mattym> there*
#3820 [18:20] * gwape_ [gwape_@notlogged] has quit. (Ping timeout: 195 seconds)
#3821 [18:20] <WinnehTehPooh> mattym, when I click next, the options change, repair, and remove come up, but I cannot click change, and I already have minecraft downloaded, I just need to update the launcher, so you are sure I just hit Repair?
#3822 [18:20] <Andrio> Utep366, what error message do you get?
#3823 [18:20] <Brotato_> Deleting the .minecraft file? again? Okay, if you say so.
#3824 [18:20] <Nova> it says sorry login incorrect
#3825 [18:20] <mattym> deathkilla, Nothing to do with versions
#3826 [18:21] <Fgamer> Ok so on minecraft pe I played multiplayer with my brother on creative I then exited out of my world to switch to survival I pressed on the world and it sent me out of minecraft what do I do I have an iOS device and it's updated to 0.14.0
#3827 [18:21] <mattym> Brotato_, Have you done it since the driver update?
#3828 [18:21] <Utep366> Let me try to login again
#3829 [18:21] * beatmodebacon [beatmodebacon@notlogged] has joined #minecrafthelp
#3830 [18:21] <mattym> Brotato_, If not, do it again now then try to launch again
#3831 [18:21] <Brotato_> No. That's probably it tho
#3832 [18:21] <mattym> ??> Nova login/throttle
#3833 [18:21] <Absol> Nova: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3834 [18:21] <Absol> Nova: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3835 [18:21] <deathkilla> mattym, i wasn't saying that...obviously I am not the only one having issues with logging in..lol
#3836 [18:21] <Nova> i need to wait 3h
#3837 [18:21] <mattym> Fgamer, What device are you using?
#3838 [18:21] <Nova> bruh can you disable that?
#3839 [18:22] <deathkilla> mattym, thanks anyways.
#3840 [18:22] <Zekrommedia4> ok i deleted my .minecraft folder
#3841 [18:22] * deathkilla [deathkilla@notlogged] has quit. (Quit: Web client closed)
#3842 [18:22] <mattym> deathkilla, If you dont see your MC username in your mojang account, you need to fill out that form
#3843 [18:22] <Ollen_> Absol, there is clearly another issue here, multiple people are having that problem
#3844 [18:22] <mattym> Zekrommedia4, Try restarting the game again
#3845 [18:22] * Phase_ [Phase_@notlogged] has joined #minecrafthelp
#3846 [18:22] <WinnehTehPooh> mattym, when I click next, the options change, repair, and remove come up, but I cannot click change, and I already have minecraft downloaded, I just need to update the launcher, so you are sure I just hit Repair?
#3847 [18:22] <NeedHelp> great... now its saying the best driver is installed
#3848 [18:22] <mattym> Ollen_, Multiple people have that problem every day
#3849 [18:22] <Fgamer> mattym I am using my iPod
#3850 [18:22] * Brotato_ [Brotato_@notlogged] has quit. (Quit: Web client closed)
#3851 [18:22] <mattym> Fgamer, What version, generation?
#3852 [18:22] <NeedHelp> ill try 1.9 again
#3853 [18:23] <Nova> so i have to wait 3h so i can use my account again?
#3854 [18:23] <Nova> correct?
#3855 [18:23] <mattym> WinnehTehPooh, Yes
#3856 [18:23] <Ollen_> Its not a lockout though, I have not mistyped my credentials once, yet I am still locked out
#3857 [18:23] <mattym> WinnehTehPooh, Let me know if that changes anything
#3858 [18:23] <NeedHelp> and it did it agan
#3859 [18:23] <NeedHelp> ugh
#3860 [18:23] <Zekrommedia4> mattym so reinstall it?
#3861 [18:23] <mattym> Ollen_, And as i said, if you have been having that issue for more than a day, you need to fill out that form and wait on a reply
#3862 [18:12] <mattym> Zekrommedia4, Yes
#3863 [18:12] <bela> Hi, follow the dxdiag
#3864 [18:12] <bela> http://paste.ubuntu.com/15248107/
#3865 [18:12] <Utep366> It just says that it's invalid and I know it is cause rest my password twice
#3866 [18:12] * AlexK [AlexK@notlogged] has joined #minecrafthelp
#3867 [18:12] <Phase_> Lack of updated graphics drivers. I've went to the website and everything, but when I go to the intel page to update my drivers, there are none available.
#3868 [18:13] <mattym> Phase_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#3869 [18:13] * Ollen_ [Ollen_@notlogged] has quit. (Quit: Web client closed)
#3870 [18:13] <AlexK> Why is Minecraft 1.9 crashing
#3871 [18:13] <Phase_> I'll try
#3872 [18:13] <mattym> bela, Thats not the full dxdiag report, do it again, make sure to copy the full report over to the site
#3873 [18:13] <mattym> ??> AlexK launcher/crash-log
#3874 [18:13] <Absol> AlexK: We need to see your crash log, which appears after a crash.
#3875 [18:14] <Absol> AlexK: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#3876 [18:14] * beatmodebacon [beatmodebacon@notlogged] has quit. (Ping timeout: 195 seconds)
#3877 [18:14] <NeedHelp> mattym, my minecraft crashed again
#3878 [18:14] <bela> ok, let me see
#3879 [18:14] <AlexK> ok
#3880 [18:14] <Nova> gay af 1.9 came out
#3881 [18:14] <WinnehTehPooh> mattym, thank you so much! all of my problems were solved.
#3882 [18:14] * CoChase [CoChase@notlogged] has joined #minecrafthelp
#3883 [18:15] <CoChase> urielsis are you here?
#3884 [18:15] <AlexK> we sent it
#3885 [18:15] <mattym> NeedHelp, There seems to be an issue with certain Intel HD graphics cards on the latest update, you may need to try the older version of MC until the issue is fixed
#3886 [18:15] <Fgamer> mattym the newsy version
#3887 [18:15] <NeedHelp> ok
#3888 [18:15] <NeedHelp> thaks
#3889 [18:15] <mattym> AlexK, Read trhe instructions
#3890 [18:15] <AlexK> when will it be ixed
#3891 [18:15] <Phase_> Here is my dxdiag report. http://imgur.com/lC5TI7b
#3892 [18:15] <WinnehTehPooh> mattym, now should I use the newly downloaded launcher from now on?
#3893 [18:15] <CoChase> yeah intel is having trouble
#3894 [18:15] <NeedHelp> can you read my dxdiag to make sure it looks normal now?
#3895 [18:15] <bela> http://paste.ubuntu.com/15248107/
#3896 [18:16] <bela> it's all
#3897 [18:16] <mattym> Fgamer, Have you made sure that all other programs on the ipod are closed when you try to run MCPE?
#3898 [18:16] <CoChase> im using intil icore 5 processor if that is an issue
#3899 [18:16] <mattym> NeedHelp, Get me a fresh report
#3900 [18:16] <CoChase> i downloaded something that urielsis recommended but it didnt help :I
#3901 [18:16] <Utep366> Android you there
#3902 [18:16] <AlexK> Excuse me but when will ths be fixed
#3903 [18:16] <Andrio> bela, that's the same link.
#3904 [18:16] <mattym> Phase_, follow the instructions
#3905 [18:17] <mattym> ??> Phase_ win/dxdiag
#3906 [18:17] <Absol> Phase_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#3907 [18:17] <Andrio> Utep366, what's invalid?
#3908 [18:17] <Fgamer> Mattym yes everything was closed I even restarted my iPod
#3909 [18:17] <NeedHelp> http://paste.ubuntu.com/15248151/
#3910 [18:17] <CoChase> my minecraft 1.9 keeps crashing can anyone help me not crash?
#3911 [18:17] <mattym> Phase_, Do not send me a picture, get me the report as described in the link from Absol
#3912 [18:17] <NeedHelp> there you go
#3913 [18:18] <mattym> NeedHelp, That should be working
#3914 [18:18] <Utep366> Invalid credentials?
#3915 [18:18] <NeedHelp> ok
#3916 [18:18] <NeedHelp> thanks
#3917 [18:18] <mattym> ??> NeedHelp win/reinst
#3918 [18:18] <Absol> NeedHelp: You may need to reinstall the locally installed files that Minecraft puts into place.
#3919 [18:18] <Absol> NeedHelp: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#3920 [18:18] <mattym> NeedHelp, Try those ^ instructions one more time
#3921 [18:18] <Andrio> ok
#3922 [18:18] <Andrio> ??> Utep366 login/throttle
#3923 [18:18] <bela> yes. so imgonna do al again
#3924 [18:18] <AlexK> where are the instructions
#3925 [18:18] <Absol> Utep366: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#3926 [18:18] <Absol> Utep366: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#3927 [18:18] * Brotato [Brotato@notlogged] has joined #minecrafthelp
#3928 [18:18] <mattym> NeedHelp, If that doesnt workm you will need to wait and see if they fix it later
#3929 [18:18] <Brotato> I want to rip my face off.
#3930 [18:18] <Brotato> It didnt work.
#3931 [18:19] <Brotato> Im reallllly getting upset.
#3932 [18:19] <NeedHelp> I already reinstalled it earlier... Do i need to do it again
#3933 [18:19] <mattym> Brotato, At this point, i belive there are issues with the Intel Drivers for your hardware, that prevent it from working with the latest Minecraft
#3934 [18:19] <mattym> Fgamer, Is there free space on the ipods drive?
#3935 [18:19] <Brotato> I guess no more minecraft for me :(
#3936 [18:20] <Phase_> mattym, http://paste.ubuntu.com/15248160/
#3937 [18:20] <mattym> Brotato, Try running it on and older version
#3938 [18:20] <mattym> Phase_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#3939 [18:20] <Brotato> I guess no more 1.9.
#3940 [18:20] <Brotato> Thanks anyways. Bye every1.
#3941 [18:20] * Anayely [Anayely@notlogged] has joined #minecrafthelp
#3942 [18:21] <Fgamer> Mattym yes there is space
#3943 [18:21] * Brotato [Brotato@notlogged] has quit. (Client Quit)
#3944 [18:21] <Phase_> I cannot downgrade to windows 7 because I don't have the Windows.old file
#3945 [18:21] <Phase_> On a laptop btw
#3946 [18:21] <Utep366> What do you mean
#3947 [18:21] <mattym> Phase_, Then you will need to create and Install disk or USB and locate your Prodct ID to do a full reinstall
#3948 [18:22] <mattym> Utep366, Read what Absol said to you
#3949 [18:22] <NeedHelp> Thanks mattym and if you see urielsalis, tell him thanks for trying to help. Happy Leap Day!
#3950 [18:22] <Anayely> migrating minecraft problems
#3951 [18:22] * Omen [Omen@notlogged] has joined #minecrafthelp
#3952 [18:22] <Phase_> Leap day
#3953 [18:22] <Phase_> ty
#3954 [18:22] <mattym> NeedHelp, If there is a 1.9.1 or newer, try again then
#3955 [18:22] * Phase_ [Phase_@notlogged] has quit. (Quit: Web client closed)
#3956 [18:22] <NeedHelp> ok thansk
#3957 [18:23] <NeedHelp> bye
#3958 [18:23] * NeedHelp [NeedHelp@notlogged] has quit. (Quit: Web client closed)
#3959 [18:23] * WinnehTehPooh [WinnehTehPooh@notlogged] has quit. (Quit: Web client closed)
#3960 [18:24] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#3961 [18:25] <Zekrommedia4> mattym thanks minecraft appears to work now
#3962 [18:25] <Utep366> I'll try thanks for the help
#3963 [18:26] <bela> Hi. follow the dxdiag
#3964 [18:26] <bela> http://paste.ubuntu.com/15248186/
#3965 [18:27] <mattym> Fgamer, Does it only happen when trying to make a new world
#3966 [18:27] <mattym> bela, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#3967 [18:28] <mattym> bela, In addition, i dont believe your computer meets the minimum requirement for the game.
#3968 [18:29] <Nova> 1.9 SUCKS PENUS
#3969 [18:29] <Fgamer> mattym, no I have been working on this world forever and I updated minecraft days ago and still played multiple but it got all glitchy then I exited to switch it pressed on it and it knocked me off
#3970 [18:30] * Lord_Ralex kicked Nova from #minecrafthelp (Reason: ova :Here is the door)
#3971 [18:31] <mattym> Fgamer, I would suggest reinstalling the App, but on iOS im not sure what that does with saves
#3972 [18:31] <bela> ok. how can i check if my computer has a minimum requirement for the game?
#3973 [18:31] <bela> It's a desktop
#3974 [18:32] <Anayely> is there a number to contact?
#3975 [18:32] <mattym> bela, https://help.mojang.com/customer/en/portal/articles/325948-minecraft-system-requirements
#3976 [18:32] <urielsalis> ??> bela requirements
#3977 [18:32] <Absol> bela: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#3978 [18:32] <urielsalis> Anayely, there is no number
#3979 [18:32] <Fgamer> mattym ok
#3980 [18:32] <mattym> Anayely, No, what is the issue you are having?
#3981 [18:33] <Anayely> Migrating account problems
#3982 [18:33] * Utep366 [Utep366@notlogged] has quit. (Ping timeout: 195 seconds)
#3983 [18:33] <mattym> Anayely, What problem?
#3984 [18:33] <urielsalis> Anayely, did you migrated or are trying to migrate it?
#3985 [18:33] <Anayely> Trying to get on minecraft 1.9 realms
#3986 [18:34] <Anayely> Saying I need to migrate
#3987 [18:34] <urielsalis> ??> Anayely account/migrate
#3988 [18:34] <Absol> Anayely: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#3989 [18:35] * CoChase [CoChase@notlogged] has joined #minecrafthelp
#3990 [18:35] * Lord_Juris [Lord_Juris@notlogged] has joined #minecrafthelp
#3991 [18:36] <Lord_Juris> K its been 3 hours...
#3992 [18:36] * Brotato [Brotato@notlogged] has joined #minecrafthelp
#3993 [18:36] <urielsalis> Lord_Juris, nope
#3994 [18:36] <urielsalis> hi again CoChase
#3995 [18:36] <urielsalis> hi again Brotato
#3996 [18:36] * Raxt [Raxt@notlogged] has joined #minecrafthelp
#3997 [18:36] <CoChase> i swear to god im here to help guys if you have intel and minecraft keeps crashing, load up 1.9 and while in the menu go to options keep vsync on and TURN VBOs ON and minecraft 1.9 will work i swear no joke pls trust me and try this
#3998 [18:36] <Raxt> hi
#3999 [18:36] <Brotato> So.... are you SURE the only way I can fix this is to change my built in graphics card?
#4000 [18:36] <Raxt> I need help
#4001 [18:37] <Brotato> Nothing worked, guess no 1.9 for me :(
#4002 [18:37] <urielsalis> CoChase, Thanks for the info!
#4003 [18:37] <mattym> CoChase, Dont give out bad info
#4004 [18:37] <Brotato> Seriously??? They had to change the requirements???
#4005 [18:37] <CoChase> IM not trolling i swear please believe me
#4006 [18:37] * Fgamer [Fgamer@notlogged] has quit. (Ping timeout: 195 seconds)
#4007 [18:37] <urielsalis> mattym, it might be true...
#4008 [18:37] <mattym> CoChase, A lot of users cannot support those options, and for some that fill cause more issues
#4009 [18:37] <urielsalis> Brotato, can you go to settings, graphics settings and turn on VBO
#4010 [18:38] <Lord_Juris> urielsalis: not yet?
#4011 [18:38] <mattym> urielsalis, However you and i both know that VBO's will cause issues on some hardware
#4012 [18:38] <Lord_Juris> &6
#4013 [18:38] <Raxt> this message keeps pooping up but I do not know why
#4014 [18:38] <urielsalis> mattym, Not on the Intel 4600 according to my tests :P
#4015 [18:39] <mattym> Still, people shouldnt announce things that will cause issues for some
#4016 [18:39] <urielsalis> Lord_Juris, what time is there currently?
#4017 [18:39] <CoChase> i have no intention of doing anything to harm someone's computer im sorry for even trying but in conjunction with what urielsalis instructed me to do it worked thats all im saying
#4018 [18:39] <Lord_Juris> 7:43
#4019 [18:39] <mattym> CoChase, Im just saying, dont give a blanket statement without all the facts
#4020 [18:39] <urielsalis> Lord_Juris, AM or PM?
#4021 [18:39] <CoChase> ok
#4022 [18:39] <Lord_Juris> PM
#4023 [18:40] <urielsalis> Lord_Juris, dont try to login, go to sleep and try tomorrow
#4024 [18:40] <Lord_Juris> :p
#4025 [18:40] <Raxt> the remote name could not be resolved:'poll.driversuport
#4026 [18:40] <Lord_Juris> fine
#4027 [18:40] <CoChase> go on the forums and look up minecraft support and 53 people are viewing unmodded vanilla and it will help
#4028 [18:40] <mattym> Raxt, Where are you getting that error?
#4029 [18:40] <Lord_Juris> how many cases of this have there been?
#4030 [18:41] <Lord_Juris> (the password thing)
#4031 [18:41] <CoChase> cya guys goin to play, thanks again urielsalis for the help
#4032 [18:41] <mattym> Lord_Juris, Hundreds ever single day
#4033 [18:41] <urielsalis> Lord_Juris, multiple. but they all wait the 3 hours instead of 1 hour and comming back
#4034 [18:41] <Raxt> it just keeps poping up on my desktop screen
#4035 [18:41] * urielsalis tips hat
#4035 [18:41] * kirby|gone is now known as mrkirby153
#4036 [18:41] <CoChase> :D
#4037 [18:41] * CoChase [CoChase@notlogged] has quit. (Client Quit)
#4038 [18:42] <Lord_Juris> ...
#4039 [18:42] * An12440h [An12440h@notlogged] has joined #minecrafthelp
#4040 [18:42] <Lord_Juris> its been almost 3...
#4041 [18:42] <Brotato> How do I do that again?
#4042 [18:42] <Lord_Juris> anyway gnight
#4043 [18:42] <bela> Thanks
#4044 [18:42] <mattym> Brotato, Start the game
#4045 [18:42] <urielsalis> Lord_Juris, no, and you keep trying and that reset it
#4046 [18:42] * Lord_Juris [Lord_Juris@notlogged] has quit. (Client Quit)
#4047 [18:42] <mattym> Brotato, Before you enter a world, on the Title menu
#4048 [18:42] * marfala [marfala@notlogged] has joined #minecrafthelp
#4049 [18:43] <mattym> Brotato, Click Options, then Video Options/Settings
#4050 [18:43] <Raxt> I do not know what it is for all I have open is firefox and skype
#4051 [18:43] * bela [bela@notlogged] has quit. (Quit: Web client closed)
#4052 [18:43] <marfala> version 1.9 keeps crashing at startup
#4053 [18:43] <mattym> Brotato, IF the options for Vsync and VBO are off, try turning them on, if on leave them on
#4054 [18:43] * Anayely [Anayely@notlogged] has quit. (Quit: Web client closed)
#4055 [18:44] <An12440h> Is there any mojang staff on? I need some help with my minecraft account,I think it have been stolen
#4056 [18:44] * Qball [Qball@notlogged] has quit. (Remote host closed the connection)
#4057 [18:44] <urielsalis> ??> marfala launcher/crash-log
#4058 [18:44] <Absol> marfala: We need to see your crash log, which appears after a crash.
#4059 [18:44] <Absol> marfala: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4060 [18:44] <mattym> An12440h, What makes you think so?
#4061 [18:44] <urielsalis> An12440h, no Mojang staff. Why you thing that?
#4062 [18:44] <Brotato> Okay VBO was off turned it on'
#4063 [18:44] <urielsalis> Brotato, Try now
#4064 [18:44] <mattym> Brotato, And the other option?
#4065 [18:45] <Brotato> Was on too
#4066 [18:45] <mattym> Brotato, Ok, with both on try to start a world
#4067 [18:45] <Brotato> Holy.
#4068 [18:45] <Raxt> ?
#4069 [18:45] <Brotato> Smokes/
#4070 [18:45] <Brotato> it/.
#4071 [18:46] <Brotato> Works.
#4072 [18:46] <Raxt> so what do I do
#4073 [18:46] <An12440h> Cause this morning I try to play my mc but it say I need to login then when I try is say my username or password incorrect
#4074 [18:46] <Brotato> And to think I could have just turned that on the WHOLE TIME.
#4075 [18:46] <marfala> Completely ignored arguments: [--nativeLauncherVersion, 301]
#4076 [18:46] <mattym> Raxt, What was the initial issue?
#4077 [18:46] <mattym> Brotato, Possibly
#4078 [18:46] <Brotato> Thanks. again. For everything.
#4079 [18:46] <urielsalis> An12440h, try all your emails in minecraft.net/retrievename
#4080 [18:46] <mattym> Brotato, But updated drivers and a fresh install are neve a bad thing
#4081 [18:46] <Raxt> a message keeps poping up
#4082 [18:46] <Brotato> Im going to the end. Thanks again!!!!
#4083 [18:46] * Brotato [Brotato@notlogged] has quit. (Quit: Web client closed)
#4084 [18:46] <An12440h> ok I'll try
#4085 [18:47] <mattym> Raxt, What is the exact message, and when does it show up?
#4086 [18:47] <Raxt> the remote name could not be resolved:'poll.driversuport.com'
#4087 [18:47] <mattym> Raxt, And when is it showing up?
#4088 [18:47] <Raxt> it also says it is a communication error
#4089 [18:47] <An12440h> urielsalis what does the page does?
#4090 [18:47] <Raxt> just a little while after I click play
#4091 [18:48] <urielsalis> An12440h, it emails you the usernames you have in your account
#4092 [18:48] <mattym> ??> Raxt win/reinst
#4093 [18:48] <Absol> Raxt: You may need to reinstall the locally installed files that Minecraft puts into place.
#4094 [18:48] <Absol> Raxt: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#4095 [18:48] <mattym> Raxt, Have you tried that yet ^ ?
#4096 [18:49] * AlexK [AlexK@notlogged] has quit. (Quit: Web client closed)
#4097 [18:49] <Raxt> no
#4098 [18:49] <An12440h> how long does it took to send me the email cause no email sent to me right now
#4099 [18:49] <mattym> Raxt, Try the instructions from Absol
#4100 [18:49] <Raxt> ok
#4101 [18:49] <mattym> Raxt, Let me know if you get a new or the same error
#4102 [18:49] <Raxt> got it
#4103 [18:50] * ColdCreeper [ColdCreeper@notlogged] has joined #minecrafthelp
#4104 [18:51] <marfala> it won't let me copy the message
#4105 [18:51] <marfala> it won't let me copy the message
#4106 [18:51] * ColdCreeper [ColdCreeper@notlogged] has left #minecrafthelp
#4107 [18:51] <marfala> and then paste into the chat
#4108 [18:51] <Andrio> ??> marfala paste
#4109 [18:51] <Absol> marfala: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#4110 [18:52] <mattym> marfala, You are not supposed to paste in in the chat
#4111 [18:52] <mattym> marfala, Follow the original instructions, or the above for how to paste it
#4112 [18:53] <marfala> http://paste.ubuntu.com/15248310/
#4113 [18:54] * Creeps [Creeps@notlogged] has joined #minecrafthelp
#4114 [18:54] <mattym> marfala, When you start the game, can you get to the Title Menu?
#4115 [18:54] * rob_ [rob_@notlogged] has joined #minecrafthelp
#4116 [18:54] <mattym> marfala, Or does it crash before then?
#4117 [18:54] <marfala> yes
#4118 [18:54] <rob_> hello!
#4119 [18:54] <Raxt> it did not work
#4120 [18:55] <mattym> Raxt, Same error?
#4121 [18:55] <marfala> I can get to the title screen
#4122 [18:55] <Creeps> Hello everyone, I need help with Minecraft on Windows 8. I cannot play a world.
#4123 [18:55] <Creeps> I try, and it crashes.
#4124 [18:55] <Raxt> yes
#4125 [18:55] <mattym> marfala, On that screen, hit options, then Video Options/Settings, set VSync to On and VBO's to ON if they are not
#4126 [18:55] <mattym> marfala, Then try to start a world, let me know if that fixes it
#4127 [18:55] <marfala> Ok
#4128 [18:55] <mattym> ??> Creeps launcher/crash-log
#4129 [18:55] <Absol> Creeps: We need to see your crash log, which appears after a crash.
#4130 [18:56] <Absol> Creeps: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4131 [18:56] <Creeps> Okay one second.
#4132 [18:56] <mattym> Raxt, And is it just a window that just says that, or do you get a long crash log at all?
#4133 [18:56] <Creeps> It said an error about a data string, or something.
#4134 [18:56] <Raxt> no and other versions of minecraft work
#4135 [18:56] <rob_> hello, i need help with my mc account where im trying to import my account to mojang but i cann not find my email, i have my username and password but its saying i also need an email.. ANY HELP?
#4136 [18:56] <mattym> Creeps, Do the instructions you were sent by Absol
#4137 [18:56] <Creeps> Like the Microsoft C++ thing.
#4138 [18:56] <mattym> rob_, Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#4139 [18:57] * An_Angry_Brit [An_Angry_Brit@notlogged] has quit. (Quit: ZNC - http://znc.in)
#4140 [18:57] <Raxt> I did
#4141 [18:57] <mattym> Creeps, Copy the full crash log as instructed
#4142 [18:57] <Creeps> Ok.
#4143 [18:57] <rob_> THANKSq!
#4144 [18:57] <Creeps> And BTW 1.9 is out.
#4145 [18:57] <Creeps> No lie.
#4146 [18:57] <marfala> It worked! Thank you so much!!!!
#4147 [18:57] <mattym> Raxt, Which version is it causing the error on?
#4148 [18:57] <Raxt> 1.9
#4149 [18:57] <An12440h> I don't get any email from mojang :C RIP MY MC
#4150 [18:58] <mattym> Raxt, What antivirus do you have installed?
#4151 [18:58] * An_Angry_Brit [An_Angry_Brit@notlogged] has joined #minecrafthelp
#4152 [18:58] <Raxt> antimalwarebytes
#4153 [18:58] <mattym> Raxt, Antivirus not malware protection
#4154 [18:59] <Creeps> http://paste.ubuntu.com/15248365/
#4155 [18:59] <Raxt> I have anti-expliot free
#4156 [19:00] <Creeps> There.
#4157 [19:00] <mattym> Creeps, Can you get to your Title Menu ingame?
#4158 [19:00] <Creeps> Yes.
#4159 [19:00] <mattym> ??> Raxt tool/hjt
#4160 [19:00] * urielsalis_ [urielsalis_@notlogged] has joined #minecrafthelp
#4161 [19:00] <mattym> ??> Raxt tools/hjt
#4162 [19:00] <Absol> Raxt: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#4163 [19:00] <Absol> Raxt: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#4164 [19:00] * urielsalis [urielsalis@notlogged] has quit. (Killed (chaos.esper.net (Nickname regained by services)))
#4165 [19:00] * urielsalis_ is now known as urielsalis
#4166 [19:00] <mattym> Creeps, Go to Options then Video Options/Settings
#4167 [19:00] <Creeps> Ok,
#4168 [19:00] <mattym> Creeps, Set the Vsync and VBO to ON if they are not already
#4169 [19:00] <An12440h> is there any other ways to get my account back?
#4170 [19:00] <mattym> Creeps, Then try loading a world
#4171 [19:01] <Raxt> ok
#4172 [19:01] <mattym> An12440h, What error do you get when you try to log on?
#4173 [19:01] * Gofioamasao [Gofioamasao@notlogged] has joined #minecrafthelp
#4174 [19:01] <An12440h> wrong username or pass
#4175 [19:02] <Creeps> Just crahsed.
#4176 [19:02] <Raxt> http://paste.ubuntu.com/15248388/ here you go
#4177 [19:02] <mattym> An12440h, Do you get the same error on the website
#4178 [19:02] <An12440h> yes
#4179 [19:02] <Creeps> It says Java(TM) Platform SE binary has stopped working.
#4180 [19:02] <An12440h> I have 2 acc 1 ok 1 not
#4181 [19:02] * txg1152 [txg1152@notlogged] has joined #minecrafthelp
#4182 [19:03] <Creeps> Mattym?
#4183 [19:03] * Brotato [Brotato@notlogged] has joined #minecrafthelp
#4184 [19:03] <Brotato> I know im back
#4185 [19:03] <Brotato> Now 1.7.10 is crashign with this
#4186 [19:03] <mattym> ??> Creeps win/reinst
#4187 [19:03] <Absol> Creeps: You may need to reinstall the locally installed files that Minecraft puts into place.
#4188 [19:03] <Brotato> Why? Why me?
#4189 [19:03] <Absol> Creeps: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#4190 [19:03] <mattym> Creeps, Try the info Absol sent
#4191 [19:03] <An12440h> when i try go to the retrieve page no email sent to me
#4192 [19:03] <mattym> Brotato, Your hardware likely connot support VBO on the older version
#4193 [19:03] <Creeps> I tried that already.
#4194 [19:03] <txg1152> So, still having problems with 1.9 update on Windows 10... errors posted to http://paste.ubuntu.com/15248322/
#4195 [19:03] <mattym> Brotato, You may need to switch that option when changing versions
#4196 [19:03] <Brotato> oh, okay.
#4197 [19:04] <urielsalis> txg1152, one moment
#4198 [19:04] <urielsalis> ??> txg1152 win/dxdiag
#4199 [19:04] <Absol> txg1152: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4200 [19:04] <txg1152> of course
#4201 [19:04] <Brotato> Wait only Vsync is available in the menu of 1.7.10... ???
#4202 [19:04] <Creeps> \Noher crash.
#4203 [19:04] <mattym> ??> Creeps win/dxdiag
#4204 [19:04] <Absol> Creeps: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4205 [19:04] <Creeps> KK\
#4206 [19:04] <mattym> Brotato, Then you may need to go to .minecraft and delte the options or options.txt file
#4207 [19:05] <txg1152> thanks will try that... deleting everything will get it running again for a while but then crashes and have to delete all again...
#4208 [19:05] <mattym> Brotato, And remember to re-enable those options when on 1.9
#4209 [19:05] <Raxt> did you guys get the link
#4210 [19:05] <Raxt> http://paste.ubuntu.com/15248388/
#4211 [19:05] <An12440h> anyone can help me with my account prob?
#4212 [19:05] <Brotato> Cant I just switch versions turn off Vbo in 1.9 and go back?
#4213 [19:05] <urielsalis> ??> An12440h account/hacked
#4214 [19:05] <Absol> An12440h: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#4215 [19:05] <mattym> Raxt, Are you using any VPN or Proxys?
#4216 [19:05] <Absol> An12440h: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#4217 [19:05] <Raxt> no
#4218 [19:05] <Raxt> why
#4219 [19:06] <Raxt> I used to
#4220 [19:06] <An12440h> transaction ID? where can i get it
#4221 [19:06] * Brotato [Brotato@notlogged] has quit. (Client Quit)
#4222 [19:06] <urielsalis> An12440h, when and how you bought minecraft?
#4223 [19:06] <mattym> Raxt, Well the error you are getting, seems to be network related, a VPN or Proxy may cause that
#4224 [19:06] <mattym> Raxt, Make sure they are not on
#4225 [19:06] <Raxt> how do I fix it
#4226 [19:06] <urielsalis> Raxt, You have mcafee!
#4227 [19:06] <urielsalis> ??> Raxt av/mcafee/uninstall
#4228 [19:06] <Absol> Raxt: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#4229 [19:06] <urielsalis> mattym, mcafee :P
#4230 [19:06] <mattym> No
#4231 [19:07] <urielsalis> O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\3.0.285\McCHSvc.exe
#4232 [19:07] <mattym> He has the standalone mcafee system scan
#4233 [19:07] <urielsalis> Line 98
#4234 [19:07] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#4235 [19:07] <mattym> Not the firewall
#4236 [19:07] <urielsalis> Might still mess up, happened once in teamviewer
#4237 [19:07] * frog_ [frog_@notlogged] has joined #minecrafthelp
#4238 [19:07] * Deus [Deus@notlogged] has joined #minecrafthelp
#4239 [19:07] <An12440h> I bought about 1-3 month from my friend then I change the email
#4240 [19:07] <mattym> Raxt, Try the Mcafee removeal tool Absol linked
#4241 [19:07] <Raxt> ok
#4242 [19:07] <mattym> An12440h, That is not a valid way to get an account, it may have been blocked
#4243 [19:08] <Raxt> then what should I get
#4244 [19:08] <An12440h> :C
#4245 [19:08] <frog_> Hi, Im just curious if you ready know about this problem already but ever since the 1.9 minecraft came out today everytime I exit out of the launcher my whole pc crashes and it says REFERENCE_POINTER Error
#4246 [19:08] <mattym> An12440h, If you dont have the Transaction ID, you cant do anything about that
#4247 [19:08] <An12440h> ok I try contact him
#4248 [19:08] * Sarah_ [Sarah_@notlogged] has joined #minecrafthelp
#4249 [19:08] <mattym> frog_, What do you mean the whole PC crashes?
#4250 [19:08] <frog_> It crashes my whole computer I dont know why honestly..
#4251 [19:09] <mattym> frog_, Like a Bluescreen crash?
#4252 [19:09] <frog_> Its only on 1.9 and when I exit the launcher
#4253 [19:09] <frog_> Yes!
#4254 [19:09] <Creeps> http://paste.ubuntu.com/15248442/
#4255 [19:09] <Deus> Hello, I updated my launcher today to 1.9 and ALL of my accounts no longer work. I have 5 accounts, and none of the allow me to login into the launcher. I uninstalled and reinstalled the launcher and it is still saying I have an "Invalid Token/Incorrect Password". I went to Account.Mojang.com and attempted to reset the accounts, and nothing.
#4256 [19:09] <mattym> frog_, Not sure why it would cause taht, unless you have a memory issue
#4257 [19:09] <txg1152> Ok here is another report that includes DxDiag, launcher error and error log... http://paste.ubuntu.com/15248440/
#4258 [19:09] <Sarah_> I updated Minecraft and it keeps crashing; it says " A fatal error has been detected by the Java Runtime Environment:"
#4259 [19:09] <An12440h> If i got the transaction ID what should I do?
#4260 [19:09] <Andrio> ??> Deus login/throttle
#4261 [19:09] <mattym> frog_, Are you sure your launcher version is up to date?
#4262 [19:09] <Absol> Deus: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#4263 [19:09] <frog_> Well all the snapshots were fine and my memory is fine, I have plenty it just crashes
#4264 [19:09] <Absol> Deus: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#4265 [19:10] <frog_> I think it is it does it automatically
#4266 [19:10] <Creeps> Hello?
#4267 [19:10] <mattym> frog_, What is your launcher version?
#4268 [19:10] <frog_> let me look
#4269 [19:10] <mattym> Creeps, One moment
#4270 [19:10] <frog_> 1.6.59
#4271 [19:10] * urielsalis [urielsalis@notlogged] has quit. (Ping timeout: 186 seconds)
#4272 [19:10] * urielsalis_ [urielsalis_@notlogged] has joined #minecrafthelp
#4273 [19:10] <Deus> Thank you for the information! I will wait patiently and try again! Thanks!
#4274 [19:10] <Sarah_> I updated Minecraft and it keeps crashing; it says " A fatal error has been detected by the Java Runtime Environment:"
#4275 [19:10] * Deus [Deus@notlogged] has quit. (Client Quit)
#4276 [19:11] <An12440h> ok I try this night login my mc im not 9:12 am GMT +08
#4277 [19:11] <mattym> frog_, Have you changed any of the JVM arguments?
#4278 [19:11] <frog_> Nope
#4279 [19:11] <Creeps> ?
#4280 [19:11] <frog_> I would of but I havent for 1.9
#4281 [19:11] <mattym> Creeps, Download then install the 3rd option on this page https://downloadcenter.intel.com/download/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-
#4282 [19:12] <Creeps> Ok.
#4283 [19:12] <mattym> frog_, And its on the close of the launcher, not Minecraft itself
#4284 [19:12] <Sarah_> ?
#4285 [19:12] * Gofioamasao [Gofioamasao@notlogged] has quit. (Quit: Web client closed)
#4286 [19:12] <Sarah_> I updated Minecraft and it keeps crashing; it says " A fatal error has been detected by the Java Runtime Environment:"
#4287 [19:12] <frog_> Like its Minecraft and it will say Single Player Multiplayer and Exit and when I push Exit I get bluescreen
#4288 [19:13] <Sarah_> I updated Minecraft and it keeps crashing; it says " A fatal error has been detected by the Java Runtime Environment:"
#4289 [19:13] * Raxt [Raxt@notlogged] has quit. (Ping timeout: 195 seconds)
#4290 [19:13] <An12440h> bye
#4291 [19:13] <mattym> ??> frog_ win/reinst
#4292 [19:13] <Absol> frog_: You may need to reinstall the locally installed files that Minecraft puts into place.
#4293 [19:13] <Absol> frog_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#4294 [19:13] * An12440h [An12440h@notlogged] has quit. (Quit: Web client closed)
#4295 [19:13] <mattym> frog_, Try the instructions from Absol
#4296 [19:13] <mattym> frog_, Then try the game again
#4297 [19:13] <frog_> Ok will do thanks you two!
#4298 [19:13] * Raxt [Raxt@notlogged] has joined #minecrafthelp
#4299 [19:13] <Sarah_> I updated Minecraft and it keeps crashing; it says " A fatal error has been detected by the Java Runtime Environment:"
#4300 [19:13] <Raxt> hi
#4301 [19:13] <Raxt> I am back
#4302 [19:13] <Sarah_> How do I fix this?
#4303 [19:13] <mattym> Sarah_, Stop repeating yourself,
#4304 [19:13] <urielsalis> ??> Sarah_ scold/repeat
#4305 [19:13] <Absol> Sarah_: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#4306 [19:13] <Absol> Sarah_: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#4307 [19:13] <mattym> Sarah_, We saw the message
#4308 [19:13] <mattym> Sarah_, Be patient
#4309 [19:14] <urielsalis> ??> Sarah_ launcher/crash-log
#4310 [19:14] <Absol> Sarah_: We need to see your crash log, which appears after a crash.
#4311 [19:14] <Absol> Sarah_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4312 [19:15] <Sarah_> Thank you, doing that now
#4313 [19:15] <Creeps> mattym, it says that the driver isn't validated for my computer.
#4314 [19:15] * deep [deep@notlogged] has joined #minecrafthelp
#4315 [19:15] <frog_> Absol can I keep my resourcepacks folder also or no
#4316 [19:15] <Raxt> so now what do I do
#4317 [19:16] <mattym> Creeps, Does it give you an option to continue anyway
#4318 [19:16] <Creeps> Yes.
#4319 [19:16] <Creeps> No.
#4320 [19:16] <mattym> frog_, You can keep it
#4321 [19:16] <mattym> frog_, But while testing, make sure none are loaded
#4322 [19:16] <Creeps> It directs me to the website.
#4323 [19:16] <frog_> Ok cool thanks Im going to retry loading up minecraft and such and tell you the results
#4324 [19:16] <frog_> if I get kicked off here it means my pc crashed and I will come back haha
#4325 [19:17] <deep> I am having problems with the new 1.9 release,it keeps crashing when i open and play but the 1.8.9 works fine how can i solve this
#4326 [19:17] <mattym> Creeps, What is your computer full model numner
#4327 [19:17] * An_Angry_Brit [An_Angry_Brit@notlogged] has quit. (Quit: ZNC - http://znc.in)
#4328 [19:17] <mattym> ??> deep launcher/crash-log
#4329 [19:17] <Creeps> Uh, wha?
#4330 [19:17] <Absol> deep: We need to see your crash log, which appears after a crash.
#4331 [19:17] <Absol> deep: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4332 [19:17] <Sarah_> http://paste.ubuntu.com/15248485/
#4333 [19:17] <deep> ok
#4334 [19:17] <Creeps> WhatÉ
#4335 [19:17] <deep> here
#4336 [19:17] <deep> Completely ignored arguments: [--nativeLauncherVersion, 301]
#4337 [19:18] <deep> sorry here
#4338 [19:18] <mattym> deep, Follow all the instructions please
#4339 [19:18] <Creeps> ?
#4340 [19:18] <mattym> Creeps, The full model number of your laptop
#4341 [19:18] <Creeps> X555LA
#4342 [19:18] * An_Angry_Brit [An_Angry_Brit@notlogged] has joined #minecrafthelp
#4343 [19:18] <Raxt> what do I now that I am done with remaoving it
#4344 [19:18] <Creeps> I believe that's it.
#4345 [19:18] <frog_> Ooh it worked thank you so much for fixing this problem :)
#4346 [19:18] <urielsalis> Raxt, reboot
#4347 [19:18] <deep> i cant past all the text
#4348 [19:19] <Raxt> resart?
#4349 [19:19] <urielsalis> ??> deep paste
#4350 [19:19] <Absol> deep: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#4351 [19:19] <urielsalis> Raxt, yes
#4352 [19:19] <deep> Completely ignored arguments: [--nativeLauncherVersion, 301]
#4353 [19:19] <mattym> ??> deep launcher/crash-log
#4354 [19:19] <Absol> deep: We need to see your crash log, which appears after a crash.
#4355 [19:19] <Absol> deep: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4356 [19:19] <mattym> deep, Follow all the dam instructions ^
#4357 [19:19] <urielsalis> mattym, wanna take a break? XD
#4358 [19:20] <Creeps> ?
#4359 [19:20] * frog_ [frog_@notlogged] has quit. (Quit: Web client closed)
#4360 [19:20] <mattym> Creeps, Whats not to understand
#4361 [19:20] <Creeps> I gave it.
#4362 [19:20] <Creeps> X555LA
#4363 [19:20] <txg1152> so if it helps I wouldn't have a problem trying to catch the crash via remote debugging...
#4364 [19:20] <mattym> Creeps, Try to download and install this file instead of the other one http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin8.1/VGA/VGA_Intel_Broadwell_Win81_VER101814406201.zip
#4365 [19:21] <mattym> txg1152, Still have the link for your last crash handy?
#4366 [19:21] <Creeps> I dont have the stuff to unzip
#4367 [19:21] * TT [TT@notlogged] has joined #minecrafthelp
#4368 [19:21] <txg1152> are the java debugging options supported on the default JVM?
#4369 [19:21] <urielsalis> Creeps, windows unzips it
#4370 [19:21] <txg1152> ah already sent it
#4371 [19:21] <Creeps> How?
#4372 [19:21] <TT> Can you help me?
#4373 [19:21] <urielsalis> Creeps, just double click it and it opens like a folder
#4374 [19:21] <urielsalis> TT, just ask
#4375 [19:21] <Sarah_> What should I do now?
#4376 [19:21] <txg1152> here it is again http://paste.ubuntu.com/15248440/
#4377 [19:22] <deep> http://www.lwjgl.org
#4378 [19:22] <urielsalis> txg1152, one moment
#4379 [19:22] <TT> Ok well my minecraft keep crashing after I try to enter a server how do I fix it
#4380 [19:22] <txg1152> no prob, thanks
#4381 [19:22] <Creeps> Now what do I do
#4382 [19:22] * Raxt_ [Raxt_@notlogged] has joined #minecrafthelp
#4383 [19:22] <urielsalis> deep, what do you mean?
#4384 [19:22] <Raxt_> ok I resarted
#4385 [19:22] * Raxt [Raxt@notlogged] has quit. (Ping timeout: 195 seconds)
#4386 [19:22] <mattym> txg1152, Can you get to the Title Menu ingame?
#4387 [19:22] <Raxt_> hi
#4388 [19:22] <deep> thats the only url there is
#4389 [19:22] <urielsalis> txg1152, dpwnload and install https://downloadcenter.intel.com/es/download/25749/Controlador-de-Gr-ficos-de-versi-n-Beta-de-Intel-para-Windows-7-8-1-10-15-40-
#4390 [19:22] <TT> hello?
#4391 [19:23] <urielsalis> ??> TT launcher/crash-log
#4392 [19:23] <urielsalis> ??> TT launcher/crash-log
#4393 [19:23] <Absol> TT: We need to see your crash log, which appears after a crash.
#4394 [19:23] <Absol> TT: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4395 [19:23] <Creeps> Hello|
#4396 [19:23] * doglover40 [doglover40@notlogged] has quit. (Quit: Web client closed)
#4397 [19:23] <Raxt_> no that I restarted what do I do
#4398 [19:23] <urielsalis> Raxt_, try the game
#4399 [19:23] <deep> C:\Users\Deep\AppData\Roaming\.minecraft\hs_err_pid9156.log
#4400 [19:23] <Raxt_> ok
#4401 [19:23] <urielsalis> <mattym> Creeps, Try to download and install this file instead of the other one http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin8.1/VGA/VGA_Intel_Broadwell_Win81_VER101814406201.zip
#4402 [19:23] <deep> thats another thing
#4403 [19:23] <urielsalis> ??> deep paste
#4404 [19:23] <Absol> deep: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#4405 [19:23] <Creeps> I DID! WHAT DO I DO NOW?!?!
#4406 [19:12] <urielsalis> Creeps, install it
#4407 [19:12] <TT> ompletely ignored arguments: [--nativeLauncherVersion, 301] [19:24:23] [Client thread/INFO]: Setting user: Gators911 [19:24:23] [Client thread/INFO]: (Session ID is token:7301a255e95649a7b0b447c92f21a693:4ddf03cd48114d3f9902de317e33ab80) [19:24:24] [Client thread/INFO]: LWJGL Version: 2.9.4 [19:24:24] [Client thread/INFO]: Reloading ResourceManager: Default [19:24:25] [Sound Library Loader/INFO]: Starting up SoundSystem... [19:24:25]
#4408 [19:12] <Creeps> HOW?!
#4409 [19:12] <urielsalis> Creeps, and turn off the caps
#4410 [19:12] <Creeps> IC
#4411 [19:13] <urielsalis> Creeps, setup.exe
#4412 [19:13] <TT> that is what it said
#4413 [19:13] <urielsalis> ??> TT paste
#4414 [19:13] * An_Angry_Brit [An_Angry_Brit@notlogged] has quit. (Quit: ZNC - http://znc.in)
#4415 [19:13] <Absol> TT: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#4416 [19:13] <mattym> Creeps, Extract the file, and run the "setup" file
#4417 [19:13] <txg1152> crash was happening all the time after loading a new world... after cleaning out .minecraft it would work for a while and then crash... only way to start again is to clean everything out. Will try the install just posted
#4418 [19:13] <TT> i did
#4419 [19:13] <Creeps> It's still zipped!
#4420 [19:13] <urielsalis> TT, can you give me the link?
#4421 [19:13] <mattym> txg1152, Wait
#4422 [19:13] <TT> yea hold on
#4423 [19:13] <urielsalis> Creeps, double click it
#4424 [19:13] <mattym> txg1152, Before the install
#4425 [19:13] <Creeps> Neermind.
#4426 [19:14] <TT> its the launcher
#4427 [19:14] <mattym> txg1152, In your games menu, can you get ot the Options Menu?
#4428 [19:14] * Edith [Edith@notlogged] has joined #minecrafthelp
#4429 [19:14] <Sarah_> What should I do now?
#4430 [19:14] <Raxt_> nothing happened
#4431 [19:14] <txg1152> yes I can
#4432 [19:14] <mattym> txg1152, If so go to Video Options/Settings, make sure Vsysnc and VBO are set to ON
#4433 [19:14] <urielsalis> Raxt_, In your games menu, can you get to the Options menu?
#4434 [19:15] <mattym> txg1152, Set them to ON, then try to start a world
#4435 [19:15] <mattym> txg1152, Let me know if that fixes it
#4436 [19:15] <urielsalis> Raxt_, if so, go to Video options and make Sure VSYNC and VBO are ON
#4437 [19:15] <TT> urielsalis its the laucher
#4438 [19:15] * An_Angry_Brit [An_Angry_Brit@notlogged] has joined #minecrafthelp
#4439 [19:15] <txg1152> of course
#4440 [19:15] <Creeps> What do I do?
#4441 [19:15] <Raxt_> the laucher
#4442 [19:15] <Edith> Since the 1.9 update I am unable to play minecraft
#4443 [19:15] <urielsalis> Raxt_, no, after you launch it
#4444 [19:15] <urielsalis> Edith, what is the issue?
#4445 [19:15] <TT> me too edith
#4446 [19:15] <Creeps> Do I enable WinSAT?
#4447 [19:15] <Raxt_> it is not launching
#4448 [19:15] <urielsalis> Creeps, double click i
#4449 [19:15] <urielsalis> Creeps, what?
#4450 [19:15] <TT> mine too
#4451 [19:15] * gustavogamer [gustavogamer@notlogged] has joined #minecrafthelp
#4452 [19:16] <Creeps> It says WinSAT.
#4453 [19:16] <mattym> TT, Get us the log we asked for, the propper way
#4454 [19:16] <deep> i did it but it dose not show me the url
#4455 [19:16] <TT> how do I do that mattym
#4456 [19:16] <Creeps> At the top, deep.
#4457 [19:16] <Sarah_> May I please have help? I have received less help than anyone in this group chat, not trying to be rude, just want to get to the bottom of this
#4458 [19:16] <txg1152> gone for a few trying the settings
#4459 [19:16] <mattym> ??> TT launcher/crash-log
#4460 [19:16] <urielsalis> deep, is in your address bar
#4461 [19:16] <Absol> TT: We need to see your crash log, which appears after a crash.
#4462 [19:16] <Absol> TT: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4463 [19:17] <urielsalis> Sarah_, what was your issue? Sorry, looks like Minecraft 1.9 is having a new issue and a lot of people are here at once
#4464 [19:17] <TT> 19:18:15 INFO]: Minecraft Launcher 1.6.59 (through bootstrap 100) started on windows... [19:18:15 INFO]: Current time is Feb 29, 2016 7:18:15 PM [19:18:15 INFO]: System.getProperty('os.name') == 'Windows 10' [19:18:15 INFO]: System.getProperty('os.version') == '10.0' [19:18:15 INFO]: System.getProperty('os.arch') == 'amd64' [19:18:15 INFO]: System.getProperty('java.version') == '1.8.0_25' [19:18:15 INFO]: System.getProperty('java.vend
#4465 [19:17] <urielsalis> TT in paste.ubuntu.com please
#4466 [19:17] <mattym> TT, READ ALL THE DIRECTIONS
#4467 [19:17] <Edith> after we hit multiplayer and choose the server, we get a page of computer info and then sent back to hit login
#4468 [19:18] <urielsalis> mattym, calm down
#4469 [19:18] <Creeps> Help!
#4470 [19:18] <TT> where mattym
#4471 [19:18] <mattym> TT, If you read only half the directions, im gonna start giving half answers
#4472 [19:18] <Edith> can we uninstall 1.9 and go back to 1.8?
#4473 [19:18] <Creeps> HELLO?!
#4474 [19:18] <mattym> ??> Edith launcher/version
#4475 [19:18] <deep> I dont get is there any other way
#4476 [19:18] <mattym> ??> Edith launcher/change-version
#4477 [19:18] <Raxt_> it is still not working
#4478 [19:18] <Absol> Edith: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#4479 [19:18] * gustavogamer [gustavogamer@notlogged] has quit. (Client Quit)
#4480 [19:18] <Creeps> IYYFUYIFYI
#4481 [19:18] <mattym> Edith, See info from Absol on how to change the version
#4482 [19:19] <Sarah_> urielsalis, Minecraft crashes when I open it. I copied the crash message and pasted it into the webiste. This is the link: http://paste.ubuntu.com/15248485/
#4483 [19:19] <urielsalis> ??> Edith launcher/crash-log
#4484 [19:19] <Absol> Edith: We need to see your crash log, which appears after a crash.
#4485 [19:19] <urielsalis> Sarah_, one moment
#4486 [19:19] <Absol> Edith: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4487 [19:19] <TT> mattym there are no directions
#4488 [19:19] <urielsalis> ??> TT paste
#4489 [19:19] <Absol> TT: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#4490 [19:19] <urielsalis> Sarah_, yup, you have the new issue, one moment
#4491 [19:20] <urielsalis> ??> Sarah_ win/dxdiag
#4492 [19:20] <Absol> Sarah_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4493 [19:20] <Sarah_> Ok, thanks
#4494 [19:20] <Creeps> OMG CAN SOMEONE LISTEN?!?!
#4495 [19:20] <mattym> Creeps, Be patient
#4496 [19:20] * gustavogamer [gustavogamer@notlogged] has joined #minecrafthelp
#4497 [19:20] * gustavogamer [gustavogamer@notlogged] has quit. (Client Quit)
#4498 [19:21] <mattym> Creeps, There are a lot of people with issues, and currently none of the normal fixes have worked for you
#4499 [19:21] * gustavogamer [gustavogamer@notlogged] has joined #minecrafthelp
#4500 [19:21] <TT> http://paste.ubuntu.com/15248558/ the url for u gusy
#4501 [19:21] <mattym> Creeps, Extract the Zip file, find the file called "setup" and run it
#4502 [19:21] <TT> guys
#4503 [19:21] <Creeps> I DID!
#4504 [19:21] <Edith> you are fantastic thank you so much for your help. It worked perfectly!!!!
#4505 [19:21] <Creeps> NOW WHAT DO I DO?!
#4506 [19:21] <urielsalis> TT, one moment
#4507 [19:21] <urielsalis> Creeps, stops with the caps
#4508 [19:21] <TT> ok
#4509 [19:21] <urielsalis> ??> Creeps scold/attitude
#4510 [19:21] <Absol> Creeps: The people in #minecrafthelp offering assistance have no affiliation with Mojang, and are volunteering their time. Please treat them, and #minecrafthelp, with respect.
#4511 [19:21] <Absol> Creeps: We understand that if you're here, you're probably upset because something isn't working properly. Try to remember that we are volunteering our time to try to assist people such as yourself.
#4512 [19:22] <deep> here is the whole thing
#4513 [19:22] * gustavogamer [gustavogamer@notlogged] has quit. (Client Quit)
#4514 [19:22] <mattym> Creeps, Did the driver installer run and complete?
#4515 [19:22] <urielsalis> TT, you have a crash report too?
#4516 [19:22] <Creeps> It is asking about WinSAT.
#4517 [19:23] <deep> I dont get it is there any other way
#4518 [19:23] <mattym> Creeps, Let the program do whatever it wants
#4519 [19:23] <urielsalis> Creeps, can you give us the full message?
#4520 [19:23] <Creeps> Ok.
#4521 [19:23] <urielsalis> deep, no
#4522 [19:23] <mattym> Creeps, Let it install everything
#4523 [19:23] <urielsalis> ??> deep paste
#4524 [19:23] <Absol> deep: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#4525 [19:23] <TT> yes
#4526 [19:23] <TT> hold on
#4527 [19:23] <mattym> Creeps, When its done, if it didnt give you any error, restart the computer, then try Minecraft again
#4528 [19:24] <txg1152> OK... so vsync was on VBOs off... I tested first loading a world in full screen instant crash after world load. Enabled VBOs without cleaning out .minecraft (was necessary earlier to get game to start) loaded world in full screen mode - no crash, seems to run fine... will pop back in if I get another crash later.
#4529 [19:24] <Creeps> It says "Automatically run WinSAT and enable the Windows Aero desktop theme (if supported).
#4530 [19:24] <deep> ok here is the website http://paste.ubuntu.com/15248573/
#4531 [19:24] <txg1152> did NOT isntall beta driver
#4532 [19:25] <TT> http://paste.ubuntu.com/15248575/ crash report
#4533 [19:25] <mattym> txg1152, Good, use the settings as they are
#4534 [19:25] <urielsalis> txg1152, glad it works!
#4535 [19:25] <urielsalis> deep, one moment
#4536 [19:25] <mattym> txg1152, Keep in mind tho, if you change your MC version, you may need to change those options
#4537 [19:25] <urielsalis> Creeps, do so
#4538 [19:25] <Creeps> Ok.
#4539 [19:25] <urielsalis> ??> deep win/dxdiag
#4540 [19:25] <Absol> deep: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4541 [19:26] <Creeps> Do I leave everything on defaults?
#4542 [19:26] <TT> urielsalis i got you the crash report
#4543 [19:26] <urielsalis> TT, give me the link please
#4544 [19:27] <TT> i did
#4545 [19:27] <txg1152> thanks mattym & team will remember that
#4546 [19:27] <mattym> Creeps, Yes
#4547 [19:28] <Edith> i pasted the crash log with the name Little_Lillie1. is there any other indentification that you need included with it?
#4548 [19:28] <Edith> i pasted the crash log with the name Little_Lillie1. is there any other indentification that you need included with it?
#4549 [19:28] * txg1152 [txg1152@notlogged] has left #minecrafthelp
#4550 [19:28] <urielsalis> Edith, can you give us the link?
#4551 [19:28] <mattym> Edith, Link to the paste
#4552 [19:29] <TT> Edith when you enter a server does it kick you out right away?
#4553 [19:29] <Sarah_> urielsalis, I followed the link and have this URL but what do I do with it? http://paste.ubuntu.com/15248582/
#4554 [19:29] <Edith> http://paste.ubuntu.com/15248577/
#4555 [19:29] <Edith> yes it kicks us out right away
#4556 [19:30] <TT> urielsalis, did you get it?
#4557 [19:30] <Creeps> It is asking to restart the computer.
#4558 [19:30] <TT> me too its annoying the crap out of me
#4559 [19:30] <mattym> Edith, Can you get to the games Title Screen
#4560 [19:31] <mattym> Creeps, Do so, then test Mc again
#4561 [19:31] * urielsalis [urielsalis@notlogged] has quit. (Killed (nova.esper.net (Nickname regained by services)))
#4562 [19:31] <Creeps> Okay. Sayonara for now.
#4563 [19:31] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#4564 [19:31] <urielsalis> Sarah_, download and install https://downloadcenter.intel.com/es/download/25489/Controlador-de-Gr-ficos-Intel-para-Windows-10-15-40-la-4-generaci-n
#4565 [19:32] <TT> urielsalis??
#4566 [19:32] <urielsalis> TT, yes?
#4567 [19:32] <TT> can u please help me
#4568 [19:33] <deep> i foolowed the instructions and here it is http://paste.ubuntu.com/15248604/
#4569 [19:33] <Edith> yes we go as far as choosing a server and when we chose the server it gave us an error screen right after
#4570 [19:33] <Sarah_> urielsalis, what do I do once I've downloaded the link?
#4571 [19:33] <TT> yes edith me too
#4572 [19:34] <mattym> Edith, On the title Menu
#4573 [19:34] <urielsalis> Sarah_, install it
#4574 [19:34] <mattym> Edith, Hit Options, then Videao Options/Settings
#4575 [19:34] <urielsalis> TT, just ask
#4576 [19:34] <mattym> Edith, Check to make sure that Vsync and VBO's are set to ON
#4577 [19:35] <mattym> Edith, Make sure both are ON, then try starting a world
#4578 [19:35] <mattym> TT, DO the same ^
#4579 [19:36] <TT> it worked thatnk you so much mattym!
#4580 [19:36] <TT> thank
#4581 [19:36] * TT [TT@notlogged] has quit. (Quit: Web client closed)
#4582 [19:36] * Creeps [Creeps@notlogged] has quit. (Ping timeout: 195 seconds)
#4583 [19:37] <deep> can u help me still
#4584 [19:38] <mattym> deep, Try the same info as was told to Edith ^
#4585 [19:38] <deep> i folowed the instructions and here it is http://paste.ubuntu.com/15248604/
#4586 [19:39] * speed7432 [speed7432@notlogged] has joined #minecrafthelp
#4587 [19:39] <Edith> worked perfectlly. thank you our vbos were off. Now it is working. thank you mattym
#4588 [19:41] * Edith [Edith@notlogged] has quit. (Quit: Web client closed)
#4589 [19:43] * urielsalis_ [urielsalis_@notlogged] has joined #minecrafthelp
#4590 [19:43] * Creeps [Creeps@notlogged] has joined #minecrafthelp
#4591 [19:43] * TT [TT@notlogged] has joined #minecrafthelp
#4592 [19:43] <Creeps> Yo.
#4593 [19:43] <mattym> Creeps, Any change
#4594 [19:43] <Creeps> Nope.
#4595 [19:44] * urielsalis_ is now known as urielsalis
#4596 [19:44] <mattym> Creeps, Can you generate a new dxdiag report
#4597 [19:44] <TT> hi again but how do you change your version of minecraft you are using?
#4598 [19:44] <Creeps> What?
#4599 [19:44] <mattym> Creeps, I want to check if the driver update worked
#4600 [19:44] <Creeps> Okay.
#4601 [19:44] * Sarah_ [Sarah_@notlogged] has quit. (Ping timeout: 195 seconds)
#4602 [19:44] <mattym> Creeps, Make sure to do all the steps over again
#4603 [19:44] <mattym> Creeps, I want it to make a fresh report
#4604 [19:45] <mattym> ??> TT launcher/change-version
#4605 [19:45] <Absol> TT: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#4606 [19:45] <Creeps> Dude, do you have an email in case we ge t
#4607 [19:45] <mattym> TT, However
#4608 [19:45] <TT> where is that located
#4609 [19:45] <mattym> Creeps, No
#4610 [19:45] <Creeps> disconnected and I cant rejoin?
#4611 [19:45] <mattym> TT, Read the info from Absol
#4612 [19:45] <TT> i can't see it
#4613 [19:46] <mattym> TT, However, if you change versions, you may need to also change the Video Settings
#4614 [19:46] <speed7432> When i try to play minecraft the game crashes before it even opens anything. Was hoping someong could help me with my issue. I have a dxdiag
#4615 [19:46] <mattym> ??> TT launcher/change-version
#4616 [19:46] <Absol> TT: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#4617 [19:46] <mattym> TT, THERE ^
#4618 [19:46] <mattym> ??> speed7432 launcher/crash-log
#4619 [19:46] <Absol> speed7432: We need to see your crash log, which appears after a crash.
#4620 [19:46] <Absol> speed7432: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4621 [19:47] <speed7432> i have it, lemme get the link
#4622 [19:47] <Creeps> http://paste.ubuntu.com/15248670/
#4623 [19:47] <speed7432> http://paste.ubuntu.com/15248655/
#4624 [19:47] <mattym> Creeps, Ok, you may have tried earlier but lets try this again
#4625 [19:47] * Lilmeier [Lilmeier@notlogged] has quit. (Ping timeout: 195 seconds)
#4626 [19:47] <Creeps> *sigh* What now?
#4627 [19:47] <mattym> Creeps, In your Options, Video Options, make sure Vsync and VBO are on
#4628 [19:47] <Creeps> They are.
#4629 [19:47] <mattym> Creeps, Double check
#4630 [19:47] <Creeps> But I will try again.
#4631 [19:47] <mattym> speed7432, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#4632 [19:48] <deep> thanks it worked
#4633 [19:48] <speed7432> Thats what i was worried about, I havent used the computer in a while. I opened up it up and it was updated to 10.
#4634 [19:48] <Creeps> There.
#4635 [19:48] <TT> well got that done now what about the video settings
#4636 [19:48] <Creeps> They were both on.
#4637 [19:49] <speed7432> how do you downgrade to windows 10? any tips?
#4638 [19:49] * Choppergunner [Choppergunner@notlogged] has joined #minecrafthelp
#4639 [19:49] <speed7432> windows 7...
#4640 [19:49] <urielsalis> ??> speed7432 win/downgrade
#4641 [19:49] <Absol> speed7432: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#4642 [19:49] <TT> what do i do with the video settings mattym
#4643 [19:49] * Fran [Fran@notlogged] has joined #minecrafthelp
#4644 [19:49] <Choppergunner> hello
#4645 [19:49] <mattym> TT, If the game does not work on another version
#4646 [19:49] <mattym> TT, Reverse the VBO setting
#4647 [19:49] * Raxt_ [Raxt_@notlogged] has quit. (Quit: Web client closed)
#4648 [19:49] <TT> kk thanks
#4649 [19:50] <mattym> Creeps, And you still get the crash?
#4650 [19:50] <Choppergunner> my game is crashing when i load minecraft 1.9
#4651 [19:50] <Fran> Hello
#4652 [19:50] <Creeps> Yes.
#4653 [19:50] <mattym> ??> Creeps win/reinst
#4654 [19:50] <Absol> Creeps: You may need to reinstall the locally installed files that Minecraft puts into place.
#4655 [19:50] <Absol> Creeps: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#4656 [19:50] <urielsalis> ??> Choppergunner launcher/crash-log
#4657 [19:50] <mattym> Creeps, Ok try those ^ once again
#4658 [19:50] <Absol> Choppergunner: We need to see your crash log, which appears after a crash.
#4659 [19:50] <Absol> Choppergunner: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4660 [19:50] <urielsalis> Hi Fran
#4661 [19:50] <Fran> my computer not run minecraft with windows 10
#4662 [19:50] <mattym> Creeps, Then check the Video settings once more before you try to load the world
#4663 [19:50] <Creeps> I have done that, and it hasn't done jack sh!t.
#4664 [19:50] <Fran> grafics problem
#4665 [19:50] <Choppergunner> ok let me try that
#4666 [19:50] <Fran> can you help me?
#4667 [19:51] <urielsalis> Fran, give me the link
#4668 [19:51] <Fran> I'm From Brazil
#4669 [19:51] <Choppergunner> ok im in the .minecraft folder what do i delete again?
#4670 [19:52] <Creeps> Matt
#4671 [19:52] <Creeps> It hasn't done jack.
#4672 [19:52] <mattym> Creeps, Did you do it again
#4673 [19:52] <Creeps> I've done that over 10 times.
#4674 [19:53] <Creeps> It doesn,t work.
#4675 [19:53] <mattym> Creeps, Did you do it since the last restart
#4676 [19:53] <Creeps> No.
#4677 [19:53] <mattym> Creeps, Then do so
#4678 [19:53] <Creeps> But it won't work.
#4679 [19:53] <mattym> Creeps, The driver update worked, so i need you to force the files to reinstall again now
#4680 [19:53] <Creeps> Fine.
#4681 [19:54] <Creeps> Sayonara.
#4682 [19:54] <Creeps> OK, its gone.
#4683 [19:54] <Creeps> Now WTH do i do?
#4684 [19:54] <Choppergunner> do I delete libraries,log, or assests
#4685 [19:54] * speed7432 [speed7432@notlogged] has quit. (Ping timeout: 195 seconds)
#4686 [19:54] <mattym> Creeps, Start the came up dagain
#4687 [19:54] <urielsalis> Choppergunner, dont
#4688 [19:54] <Creeps> How?
#4689 [19:54] * Adrian [Adrian@notlogged] has joined #minecrafthelp
#4690 [19:54] * DuoShadowKiller [DuoShadowKiller@notlogged] has joined #minecrafthelp
#4691 [19:54] <mattym> Creeps, Start minecraft
#4692 [19:54] <urielsalis> Choppergunner, go to options, graphics settings and turn on VBO and VSync
#4693 [19:54] <Creeps> All the folders are gone!
#4694 [19:54] * Adrian [Adrian@notlogged] has quit. (Client Quit)
#4695 [19:55] <mattym> Creeps, that doesnt get rid of the launcher
#4696 [19:55] <mattym> Creeps, Start the game, let it redownload its files
#4697 [19:55] <Creeps> It says that the minecraft.exe has been moved.
#4698 [19:55] <Creeps> It won't work.
#4699 [19:55] <mattym> Creeps, Double check to make sure all the Video Settings are still correct, then start the game
#4700 [19:55] <Creeps> HOW?
#4701 [19:56] <mattym> Why did you have your minecraft.exe in your .minecraft folder?
#4702 [19:56] <Choppergunner> <urielsalis> is it under the profile settings on the launcher
#4703 [19:56] <Creeps> I don't!
#4704 [19:56] <mattym> Creeps, Well if its saying it cant find the minecraft.exe then yes you did
#4705 [19:56] <Creeps> I'll look.
#4706 [19:56] <mattym> Creeps, go to minecraft.net/download
#4707 [19:56] <mattym> Creeps, Download the file that ends in .msi
#4708 [19:57] <mattym> Creeps, Run that, let it install MC, if there is no install choose Repair
#4709 [19:57] <urielsalis> Choppergunner, no
#4710 [19:57] <Creeps> I found the minecrfat.exe thing.
#4711 [19:57] <urielsalis> Choppergunner, when you launched the game
#4712 [19:57] <mattym> Creeps, Then run it
#4713 [19:57] <Creeps> I dont delete stuff until im sure
#4714 [19:57] * Cody [Cody@notlogged] has joined #minecrafthelp
#4715 [19:57] <Creeps> One sec.
#4716 [19:58] * Cody is now known as Guest62963
#4717 [19:58] <Choppergunner> turned on vbos and vsync what know?
#4718 [19:58] <Creeps> It is downloading a 40 mb runtime.
#4719 [19:58] <Guest62963> Anyone else make and account just for it to say that it dont exist... I've done this 4 times now... and I apprently my account migrated and i have 0 access to it...
#4720 [19:58] <mattym> Creeps, Once its done, make sure the Video settings are still as I said, and then try to start a world
#4721 [19:59] <Creeps> It didn't even open.
#4722 [19:59] <Creeps> Thanks for your help, I'll come back later today.
#4723 [19:59] * Creeps [Creeps@notlogged] has quit. (Quit: Web client closed)
#4724 [19:59] <DuoShadowKiller> hello send message to Mojang to solve a theft of account and never answered , please help me
#4725 [20:00] <mattym> DuoShadowKiller, When did you send it?
#4726 [20:00] <DuoShadowKiller> More than a week
#4727 [20:00] <Choppergunner> <urielsalis> turned on vbos and vsync. what else do i need to do
#4728 [20:00] <urielsalis> Choppergunner, try the game now
#4729 [20:00] <mattym> ??> DuoShadowKiller mojang/email
#4730 [20:00] <Absol> DuoShadowKiller: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4731 [20:00] <Absol> DuoShadowKiller: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#4732 [20:00] <mattym> DuoShadowKiller, Read the second link from Absol
#4733 [20:01] <mattym> DuoShadowKiller, If you included all the correct info in the contact form, you will need to wait on their reply
#4734 [20:01] <mattym> DuoShadowKiller, They have a backlog, so it will take some time
#4735 [20:01] <Choppergunner> its working! Thanks. If it crashes again should i come back
#4736 [20:01] <DuoShadowKiller> and I did and nothing happened, now I can not get into the launcher either
#4737 [20:01] * urielsalis tips hat
#4737 [20:03] <Choppergunner> Thank you for the help, much appreciated
#4738 [20:03] <DuoShadowKiller> Is there a chance to speak directly with Mojang ?
#4739 [20:03] <mattym> DuoShadowKiller, No
#4740 [20:03] <urielsalis> DuoShadowKiller, email
#4741 [20:03] <mattym> DuoShadowKiller, You will need to wait on the reply
#4742 [20:04] <Choppergunner> sucks. They should have a support chat like this but 1 on 1
#4743 [20:04] <DuoShadowKiller> and I do while watching the sky , I page that account and I feel swindled
#4744 [20:04] <urielsalis> ??> Choppergunner info/volunteer
#4745 [20:04] <Absol> Choppergunner: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#4746 [20:05] <urielsalis> Choppergunner, and we do have a 1 on 1 chat mode but its disabled most of the times (aka were there is no emergency)
#4747 [20:05] <Choppergunner> <Absol> i know Im saying that mojang should start a support chat like this
#4748 [20:05] <urielsalis> ??> Choppergunner bot
#4749 [20:05] <Absol> Choppergunner: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#4750 [20:05] <urielsalis> Choppergunner, Mojang deals mostly with account info, IRC its not secure for that
#4751 [20:05] <mattym> Choppergunner, That would be stupid
#4752 [20:05] <Fran> hello
#4753 [20:06] <urielsalis> hi Fran
#4754 [20:06] <mattym> Choppergunner, They couldnt possibly hire enough people to do so
#4755 [20:06] <Fran> can you help me please
#4756 [20:06] <urielsalis> Fran, just ask
#4757 [20:06] <Choppergunner> other companies do like activison and EA
#4758 [20:06] <Fran> Minecraft dont run in winows 10
#4759 [20:06] <urielsalis> Choppergunner, tHEY ARE NOT REALLY 1 ON 1
#4760 [20:06] <Fran> windows 10
#4761 [20:06] <urielsalis> Choppergunner, sorry for caps
#4762 [20:06] <Choppergunner> np.
#4763 [20:06] <urielsalis> Fran, what happens when you try?
#4764 [20:07] <Choppergunner> im used to it
#4765 [20:07] <Fran> crash report
#4766 [20:07] <urielsalis> Choppergunner, Usually people there are having multiple conversations each, and have a ton of employees that know just the basics
#4767 [20:07] <urielsalis> Choppergunner, Mojang is also small, they cant afford that
#4768 [20:07] <urielsalis> ??> Fran launcher/crash-log
#4769 [20:07] <Absol> Fran: We need to see your crash log, which appears after a crash.
#4770 [20:07] <Choppergunner> well im gonna leave so i dont take your attention away from omebody else who needs help
#4771 [20:07] <Absol> Fran: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4772 [20:07] <urielsalis> Choppergunner, o/
#4773 [20:07] <Choppergunner> cya
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#4779 [20:12] <theo> hi
#4780 [20:12] <urielsalis> hi theo
#4781 [20:12] <theo> i need help
#4782 [20:12] <urielsalis> theo, just ask
#4783 [20:12] <theo> i tyr loading minecraft
#4784 [20:12] <theo> i get on
#4785 [20:12] <theo> but then i load in to the world it crashes
#4786 [20:13] <urielsalis> theo, go to options, graphics settings and turn VBO and Vsync on
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#4789 [20:13] <theo> wow thx
#4790 [20:13] * urielsalis tips hayt
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#4791 [20:14] <Cristian> i need help my minecraft closses when im playing and a error happens
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#4793 [20:14] <urielsalis> ??> Cristian launcher/crash-log
#4794 [20:14] <Absol> Cristian: We need to see your crash log, which appears after a crash.
#4795 [20:14] <Absol> Cristian: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#4796 [20:14] <Cristian> no gameoutput
#4797 [20:14] <Cristian> http://paste.ubuntu.com/15248823/
#4798 [20:15] <urielsalis> Cristian, we dont support mods here
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#4800 [20:15] <Cristian> o right thanks
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#4808 [20:19] <Billymeyer> i changed my password and every time it tells me unknown email or password
#4809 [20:19] <urielsalis> ??> Billymeyer login/throttle
#4810 [20:19] <Absol> Billymeyer: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#4811 [20:19] <Absol> Billymeyer: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#4812 [20:20] <Immortal_W0lf> Hi! So, when I open up my launcher, it's just fine, but when I press "play", it just loads fully and then nothing happens and the play button is unpressed. I pressed it again and nothing. Tell me if you need to know what happened in the launcher log.
#4813 [20:20] <urielsalis> ??> Immortal_W0lf paste
#4814 [20:20] <Absol> Immortal_W0lf: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#4817 [20:21] <Immortal_W0lf> http://paste.ubuntu.com/15248885/
#4818 [20:21] <Beyonce> hello
#4819 [20:22] <Beyonce> i need help with minecraft launcher
#4820 [20:22] <webrosc> Immortal_W0lf, load the launcher, click edit profile, uncheck the boxes for java executable
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#4822 [20:12] <Immortal_W0lf> Omg it worked! Thanks so much!
#4823 [20:12] <Immortal_W0lf> Omg it worked! Thanks so much!
#4824 [20:13] * Immortal_W0lf [Immortal_W0lf@notlogged] has left #minecrafthelp
#4825 [20:12] <Immortal_W0lf> Omg it worked! Thanks so much!
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#4830 [20:22] <Axington> Hello
#4831 [20:22] <Axington> Need helo
#4832 [20:22] <Axington> Help*
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#4834 [20:23] * Magnesinc [Magnesinc@notlogged] has joined #minecrafthelp
#4835 [20:24] <Axington> I have updated my Java and minecraft isnt loading in anymore
#4836 [20:24] <Magnesinc> my account email was reverted to old email and i cant access account even after reseting pasword and using new password
#4837 [20:25] * Nickmiller44 [Nickmiller44@notlogged] has joined #minecrafthelp
#4838 [20:25] * lsutom [lsutom@notlogged] has joined #minecrafthelp
#4839 [20:25] <BasketOWaffles> Yeah so, I've played alot of minecraft over the years, off and on since beta came out. Long story short want to play again, unable to remember password, and I made the account so long ago i no longer have access to the email account linked
#4840 [20:26] <BasketOWaffles> any suggestions
#4841 [20:26] <webrosc> Magnesinc, accounts don't just revert to email used, eeither you changed it, or the account wasn't yours in first place and the original owner recovered the account
#4842 [20:26] <lsutom> I I had Minecraft on my computer with Windows 8 and now I have Windows 10 and it won't let me logon.
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#4845 [20:27] <webrosc> BasketOWaffles, you'll have to contact Mojang
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#4847 [20:28] <webrosc> ??> BasketOWaffles mojang/email
#4848 [20:28] <Absol> BasketOWaffles: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#4849 [20:28] <Absol> BasketOWaffles: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#4850 [20:28] <webrosc> lsutom, what exactly is the error you get?
#4851 [20:28] <Google> I'm getting a error, I get kicked from servers.
#4852 [20:29] <Magnesinc> it was originally my cousins he gave it to me we transfered emails and stuff, but he lives in a new county and all so i think something happened'
#4853 [20:29] <webrosc> Google, what error?
#4854 [20:29] <Nickmiller44> I just bought Minecraft yesterday after my old account got stolen or whatever and I'm not able to login anywhere (moving, Minecraft.net, launcher) its saying my email or password is wrong but I know its right cause its my email and I've reset the password like five times and still not working.. Any suggestions?
#4855 [20:29] <webrosc> Magnesinc, then the account isn't yours, accounts are not transferable
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#4857 [20:29] <Google> Internal Exception
#4858 [20:29] <webrosc> ??> Nickmiller44 login/throttle
#4859 [20:30] <Absol> Nickmiller44: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#4860 [20:30] <lsutom> Logged in with username and password and it does nothing. Logged in with email and password and says it doesn't recognize it. Tried a password reset and it emailed me a reset but new password won't work.
#4861 [20:30] <Absol> Nickmiller44: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#4862 [20:30] <webrosc> Google, the whole error
#4863 [20:30] <BenF274> is any one on?
#4864 [20:30] <wes> Hello, I just updated to minecraft 1.9. I am running a Windows 10, HP Envy with intel i7 (running intel HD integrated graphics). I was running 1
#4865 [20:30] <Google> Internal Exception: io.netty.handler.timeout.readtimeoutexception
#4866 [20:31] <webrosc> lsutom, see what absol just said
#4867 [20:31] <wes> Hello, I just updated to minecraft 1.9. I am running a Windows 10, HP Envy with intel i7 (running intel HD integrated graphics). I was running 1.8 fine yesterday, but today it seems that the terrian doesnt load and the game crashes whenever i open any world
#4868 [20:31] <Nickmiller44> Thanks absol
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#4870 [20:32] <webrosc> wes, load the game, turn on vbo's and vsync in the options, then try playing
#4871 [20:32] <wes> Trying now. Thank you for the quick response! I will get back to you in a few
#4872 [20:32] <webrosc> wes, set them from the games main menu, before you open a world
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#4874 [20:33] <BenF274> i need help when i open up my new minecraft lancher when i press play it looks like its loading really fast goes on to a white screen and nothing happens
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#4877 [20:33] <BenF274> i need help when i open up my new minecraft lancher when i press play it looks like its loading really fast goes on to a white screen and nothing happens
#4878 [20:34] <BearBear01> my minecraft loads, but when i go on a world or server it goes to error screen
#4879 [20:34] <BenF274> hmm
#4880 [20:34] <Google> Internal Exception: io.netty.handler.timeout.readtimeoutexception
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#4884 [20:35] <BearBear01> and it says this: Completely ignored arguments: [--nativeLauncherVersion, 301] [21:17:52] [Client thread/INFO]: Setting user: BearBear01 [21:17:52] [Client thread/INFO]: (Session ID is token:24365fcc2c304b36be76a33d9c3a5b53:17716080a8cf47719988af7c099e0fb1) [21:17:53] [Client thread/INFO]: LWJGL Version: 2.9.4 [21:17:54] [Client thread/INFO]: Reloading ResourceManager: Default [21:17:54] [Sound Library Loader/INFO]: St
#4885 [20:35] <Musdale> hey, i can't open any new or older world in 1.9 can't open our server in 1.9 either
#4886 [20:35] <wes> webroc, that seems to have fixed it! Thank you very much and have a fantastic night!
#4887 [20:35] <Musdale> how can i fix this
#4888 [20:35] <asthmat> anyone having issues logging into the website?
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#4891 [20:36] <BearBear01> same with me musdale
#4892 [20:36] <Ninjaassassinguy> hey, so i am rejoining minecraft for the first time in about a year, and my minecraft is crashing on startup. The parts that stood out to me in the crash report were as follows, "org.lwjgl.LWJGLException: Pixel format not accelerated" "OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread." "Current Language: ~~ERROR~~ NullPointerException: null" Earlier i was also having problems with LoadLib
#4893 [20:37] <Ninjaassassinguy> sorry if i am interrupting
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#4895 [20:38] <Musdale> what was that text sharing link u guys are givin ? givin u the error report would be easier that way for everyone
#4896 [20:39] * lsutom [lsutom@notlogged] has quit. (Quit: Web client closed)
#4897 [20:40] <Ninjaassassinguy> what do you mean
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#4900 [20:40] <mattym> Ninjaassassinguy, Do you have the link to your dxdiag report? If so please post the link in this chat.
#4901 [20:41] <mattym> ??> Musdale paste
#4902 [20:41] * Quark216 [Quark216@notlogged] has joined #minecrafthelp
#4903 [20:41] <Absol> Musdale: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#4904 [20:41] <BearBear01> Completely ignored arguments: [--nativeLauncherVersion, 301] [21:44:46] [Client thread/INFO]: Setting user: BearBear01 [21:44:46] [Client thread/INFO]: (Session ID is token:24365fcc2c304b36be76a33d9c3a5b53:17716080a8cf47719988af7c099e0fb1) [21:44:47] [Client thread/INFO]: LWJGL Version: 2.9.4 [21:44:47] [Client thread/INFO]: Reloading ResourceManager: Default [21:44:47] [Sound Library Loader/INFO]: Starting up SoundSys
#4905 [20:41] <Google> Internal Exception: io.netty.handler.timeout.readtimeoutexception is the error I'm getting
#4906 [20:42] <Quark216> Hello, I just purchased minecraft and seem to be getting some kind of fatal error in the Java runtime environment
#4907 [20:42] <BearBear01> same with me
#4908 [20:42] <BenF274> the reason why is aperently[18:43:56 INFO]: Minecraft Launcher 1.6.59 (through bootstrap 100) started on osx... [18:43:56 INFO]: Current time is Feb 29, 2016 6:43:56 PM [18:43:56 INFO]: System.getProperty('os.name') == 'Mac OS X' [18:43:56 INFO]: System.getProperty('os.version') == '10.11.3' [18:43:56 INFO]: System.getProperty('os.arch') == 'x86_64' [18:43:56 INFO]: System.getProperty('java.version') == '1.8.0_74' [18:43:56 INFO]
#4909 [20:42] <Musdale> http://paste.ubuntu.com/15249032/
#4910 [20:43] <mattym> ?? paste
#4911 [20:43] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#4912 [20:43] <mattym> All crash logs need to be submitted via a paste.ubunto link
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#4914 [20:43] <mattym> Musdale, Can you get as far as the Title Menu ingame?
#4915 [20:44] <Ninjaassassinguy> okay here is the ubuntu pastebin with my crash report
#4916 [20:44] <Ninjaassassinguy> http://paste.ubuntu.com/15249044/
#4917 [20:44] <Quark216> This is my link at past unbuntu: http://paste.ubuntu.com/15249045/
#4918 [20:45] <mattym> Ninjaassassinguy, Do you have the link to your dxdiag report? If so please post the link in this chat.
#4919 [20:45] <Musdale> not sure what do u mean by title menu but i got in the game click multiplayer then select our server (which has been improved to 1.9) can't open it and get this error and i reopen the game and try single player maps older and new ones still same
#4920 [20:45] <mattym> Quark216, Do you have the link to your dxdiag report? If so please post the link in this chat.
#4921 [20:45] * BasketOWaffles [BasketOWaffles@notlogged] has quit. (Quit: Web client closed)
#4922 [20:45] <mattym> Musdale, Go to Options, Video Option, make sure Vsync and VBO's are both set to ON, then try the world again
#4923 [20:45] <Ninjaassassinguy> I don't know where to find the link to my dxdiag report
#4924 [20:46] <mattym> ??> Ninjaassassinguy win/dxdiag
#4925 [20:46] <Absol> Ninjaassassinguy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#4926 [20:46] <mattym> Ninjaassassinguy, Follow the instuctions from Absol
#4927 [20:46] <Quark216> Yes, I think so http://paste.ubuntu.com/15249064/
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#4929 [20:46] <Google> Internal Exception: io.netty.handler.timeout.readtimeoutexception is the error I'm getting
#4930 [20:46] <BearBear01> http://paste.ubuntu.com/15249051/ my report
#4931 [20:46] <mattym> Quark216, Follow the same link Absol sent ninja
#4932 [20:47] <mattym> Google, That is a connection issue between you and that server
#4933 [20:47] <Musdale> what does vbo's work for ?
#4934 [20:47] <mattym> Google, Make sure the server is online, if it is check your internet connection
#4935 [20:47] <Google> So internet service?
#4936 [20:47] <Musdale> and i've done that it works now thank'ss
#4937 [20:47] <Google> Okay, thank you.
#4938 [20:47] <mattym> Musdale, Its a graphics options, try with it on
#4939 [20:47] <Musdale> i did it works thank's mate
#4940 [20:47] <Google> Have a good night @mattym
#4941 [20:47] <mattym> BearBear01, Can you get to the Title menu?
#4942 [20:47] <mattym> BearBear01, Go to Options, Video Option, make sure Vsync and VBO's are both set to ON, then try the world again
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#4944 [20:48] <Ninjaassassinguy> okay, here is the DXdiag report http://paste.ubuntu.com/15249075/
#4945 [20:48] <mattym> Ninjaassassinguy, Ok one moment
#4946 [20:49] <Quark216> okay, here is my dxdiag report. http://paste.ubuntu.com/15249086/
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#4951 [20:50] <mattym> ??> Ninjaassassinguy win/reinst
#4952 [20:50] <Absol> Ninjaassassinguy: You may need to reinstall the locally installed files that Minecraft puts into place.
#4953 [20:50] <Absol> Ninjaassassinguy: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#4954 [20:50] <mattym> Ninjaassassinguy, Can you try the instructions from Absol
#4955 [20:50] <mattym> Ninjaassassinguy, Let me know if that changes anything
#4956 [20:51] <mattym> ??> Quark216 gpu/intel/965
#4957 [20:51] <Absol> Quark216: Due to a bug in the latest drivers from Intel, 965GM video cards are unable to play 1.7.4 and future versions of Minecraft using Microsoft Windows. You will need to buy a new video card or computer, or use Linux to play new versions.
#4958 [20:51] <Absol> Quark216: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#4959 [20:51] <mattym> ??> Quark216 launcher/change-version
#4960 [20:51] <mattym> ??> Quark216 launcher/change-version
#4961 [20:51] <Absol> Quark216: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#4962 [20:52] <Quark216> Ok, thanks. I will try that and let you know what happens
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#4964 [20:53] <mattym> Ninjaassassinguy, Hmm, found something else, let me know once you have tried the previous info
#4965 [20:53] <Krazy_Swaggah> How do you get rid on the flickering lines on minecraft?
#4966 [20:54] <mattym> Krazy_Swaggah, In you Options, Video Options, try changing or turning off the Mipmap option
#4967 [20:54] <Krazy_Swaggah> its not working
#4968 [20:55] <mattym> Krazy_Swaggah, Did you set mipmap to off?
#4969 [20:55] <Quark216> The fix worked. Thank you for your help!
#4970 [20:55] * Quark216 [Quark216@notlogged] has quit. (Quit: Web client closed)
#4971 [20:56] <Krazy_Swaggah> yes
#4972 [20:57] <mattym> Krazy_Swaggah, Do you have a dxdiag report on hand?
#4973 [20:57] <Krazy_Swaggah> yup
#4974 [20:57] <BearBear01> i need help, my minecraft launcher will load, but when i click a server or a world it has an error screen with a bunch of text
#4975 [20:57] <mattym> BearBear01, Did you read what i told you?
#4976 [20:58] <BearBear01> oh sorry didnt see
#4977 [20:58] <mattym> BearBear01, Get to the Title Menu, go to Options, Video Options, make sure VSync and VBO's are turned ON, then try to load the world
#4978 [20:58] <Ninjaassassinguy> mattym, i deleted everything in the folder (there was no save file) and it gave me the exact same crash report
#4979 [20:58] <BearBear01> was getting dxdiag report
#4980 [20:58] <mattym> Ninjaassassinguy, Ok
#4981 [20:59] <mattym> Ninjaassassinguy, Im seeing from the dxdiag report that your computer has an AMD Graphics card that its not using
#4982 [20:59] <BearBear01> how do you get to title menu?
#4983 [21:00] <mattym> BearBear01, Its the menu where you see Single, Multiplayer, and Options
#4984 [21:00] <BearBear01> oh sorry
#4985 [21:00] <Ninjaassassinguy> is there a way to change that
#4986 [21:00] * osuka_ [osuka_@notlogged] has quit. (Quit: ...and the computer's sleeping again. Could someone wake it up for me?)
#4987 [21:00] <mattym> Ninjaassassinguy, Checking something, one moment
#4988 [21:01] <BearBear01> thank you thank you!!!!!!
#4989 [21:01] <BearBear01> have a nice night
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#4991 [21:01] * marfala [marfala@notlogged] has quit. (Ping timeout: 195 seconds)
#4992 [21:02] <Krazy_Swaggah> hang on im putting it into pasebin
#4993 [21:02] <mattym> Ninjaassassinguy, Download and Install the Crimson Edition 16.2 Hotfix from this page http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
#4994 [21:02] <mattym> Ninjaassassinguy, If it gives you an error while installing let me know
#4995 [21:02] <mattym> Ninjaassassinguy, If it installs without error, restart your computer then try Minecraft again. If you get the same error, come back to the chat
#4996 [21:03] <Ninjaassassinguy> alright
#4997 [21:03] <Krazy_Swaggah> mattym: here http://paste.ubuntu.com/15249182/
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#4999 [21:05] <Krazy_Swaggah> mattym: ???
#5000 [21:06] <mattym> Krazy_Swaggah, In Video Settings as well, both VBO and Vsync on?
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#5008 [21:20] <Ninjaassassinguy> hay mattym, that worked and my minecraft launched, and i just want to say thank you so so much for your help
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#5011 [21:23] <Goffyplz> Hello mi name is franco and i have a big problem with minecraft, my problem is when i load any world or create it minecraft crash and its says something about a java conection refused and i cant play i have Java updated and windows xp sp2 please help me!
#5012 [21:16] * _ToxicReaperZ_ [_ToxicReaperZ_@notlogged] has joined #minecrafthelp
#5013 [21:20] <_ToxicReaperZ_> Hi, I was playing on a server with towny plugin and i heard you can change your MC name through your website, so I did. However this caused me get new id so to speak and towny didnt update which i wasnt aware of. So right now i am stuck with new name but locked out of my progress on server. Is it possible to get back my old MC name because server is very unhelpful and I really would appriciate if you could o
#5014 [21:20] <_ToxicReaperZ_> way to fix the issue*
#5015 [21:20] * mojo [mojo@notlogged] has joined #minecrafthelp
#5016 [21:22] <Extreme> _ToxicReaperZ_: You need to contact Mojang and also hope that someone else is not already using your previous username.
#5017 [21:22] <GreyVulpine> Unfortunately, you'll need to wait 30 days before changing your nickname again
#5018 [21:22] <mattym> _ToxicReaperZ_, You need to contact that servers staff to deal with that
#5019 [21:23] <_ToxicReaperZ_> I doubt anyone is using my old name its just that staff on that server doesnt care...
#5020 [21:23] <mojo> Hey, so what is happening with me is whenever i try to load up a game, either if its multiplayer or single in any game mode, it loads regularly but then crashes at the last second when i load into the world. This has only happened after the 1.9 release.
#5021 [21:23] <Extreme> ??> _ToxicReaperZ_ mojang/email
#5022 [21:23] <Absol> _ToxicReaperZ_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#5023 [21:23] <Absol> _ToxicReaperZ_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#5024 [21:24] <mattym> mojo, Can you get to the Title Menu
#5025 [21:24] <mojo> yep
#5026 [21:24] <mattym> mojo, Go to Option, then Video Options, make sure VSync and VBO's are both on
#5027 [21:24] <mattym> mojo, Then try to load the world again
#5028 [21:25] * _ToxicReaperZ_ [_ToxicReaperZ_@notlogged] has quit. (Quit: Web client closed)
#5029 [21:26] <mojo> wow... haha thanks mattym. If it were only that easy haha. Bless your soul! <3
#5030 [21:26] * ___ [___@notlogged] has joined #minecrafthelp
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#5033 [21:27] <___> what is a minecraft legacy account?
#5034 [21:28] <mattym> ___, First chance your username
#5035 [21:28] <mattym> __ is very annoying to type
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#5037 [21:28] * brennan [brennan@notlogged] has joined #minecrafthelp
#5038 [21:28] <brennan> there u cgabged ut
#5039 [21:28] <nessy> my Graphics drivers are outdated
#5040 [21:28] <brennan> i changed it*
#5041 [21:29] <brennan> ok so what is a legacy account
#5042 [21:29] <mattym> brennan, A legacy account is one that you log into with a usename and password
#5043 [21:29] <Goffyplz> hey any help with this problem? Caused by: java.net.ConnectException: Connection refused: connect
#5044 [21:29] <brennan> is there any way that i can get minecraft on it?
#5045 [21:29] <mattym> brennan, As opposed to a migrated account, which you log into with an email and password
#5046 [21:29] <mattym> brennan, A legacy account has minecraft
#5047 [21:30] <brennan> minecraft premium
#5048 [21:30] <mattym> brennan, A legacy account means it has minecraft premium
#5049 [21:30] <Extreme> ??> nessy win/dxdiag
#5050 [21:30] <Absol> nessy: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#5051 [21:30] <brennan> when i log into the minecraft application, it says its a demo account
#5052 [21:31] <mattym> Goffyplz, That error means you cant connect to the server, check that it is online, then check your internet
#5053 [21:31] <Extreme> nessy: if you have a link to your dxdiag report, we need it.
#5054 [21:32] <brennan> mattym, my username is -_-
#5055 [21:32] <Goffyplz> mattym, the problem happend when i try to load a singleplayer world
#5056 [21:32] <brennan> how do i go about playing on it
#5057 [21:32] <nessy> http://paste.ubuntu.com/15249313/
#5058 [21:33] <mattym> brennan, Log into the launcher with your username and password
#5059 [21:33] <Extreme> nessy: When did you upgrade to Windows 10?
#5060 [21:33] <brennan> mattym, i did, but it says that it's a demo account or something
#5061 [21:34] <mattym> brennan, Thats not a valid username
#5062 [21:34] <brennan> do you trust prntscr?
#5063 [21:34] <brennan> i can show you
#5064 [21:35] <GreyVulpine> -_- has never been a valid account
#5065 [21:35] <brennan> im not lying lol. im logged into it right now on minecraft.net
#5066 [21:35] <nessy> 11/26/15
#5067 [21:35] <webrosc> brennan, did you atcually pay money to Mojang for the game?
#5068 [21:36] <brennan> http://prntscr.com/a9orq2
#5069 [21:37] <mattym> brennan, It doesnt change the fact that the username is not valid
#5070 [21:37] <brennan> i havent played in ages but im almost positive i bought premium. im just trying to figure out how to play on the account
#5071 [21:37] <Extreme> nessy: Intel does not have updated drivers with OpenGL on Windows 10, you'll need to downgrade if possible. Unfortunately Microsoft dosen't allow downgrading past a month, so you'll have to contact Toshiba and let them know you want to downgrade.
#5072 [21:37] * leyla [leyla@notlogged] has joined #minecrafthelp
#5073 [21:37] <GreyVulpine> brennan - You have not, under -_-
#5074 [21:37] <mattym> brennan, Migrate the account, at which point you will need to change the name
#5075 [21:37] <Extreme> nessy: There is also the Windows 10 Edition of Minecraft if you wish to play that, but note it's not the same as the regular PC version.
#5076 [21:38] <brennan> i just want the name -_-
#5077 [21:38] <brennan> i just want the name -_-
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#5079 [21:38] <webrosc> brennan, its not a valid name
#5080 [21:38] <brennan> it cant be registered no matter what?
#5081 [21:38] <Extreme> No.
#5082 [21:38] <webrosc> no one can have or use -_-
#5083 [21:39] <brennan> dang that sucks. i really like the username
#5084 [21:39] <brennan> only if i didnt have to migrate lol
#5085 [21:39] <Extreme> brennan: dashes have never been allowed.
#5086 [21:40] <webrosc> brennan, even if you didn't have to migrate, it doesn't matter, that account has not got a paid version on it
#5087 [21:40] <nessy> how do i contact Toshiba?
#5088 [21:40] <brennan> alright thanks
#5089 [21:41] <Extreme> nessy: https://www.google.com/search?q=toshiba+support
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#5091 [21:43] <Goffyplz> ==
#5092 [21:44] <Goffyplz> sorry, my bad
#5093 [21:45] <nessy> thank's ( :
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#5100 [22:02] <thepotato> hey guys im trying to change my realms auto kick idle timer does anyone know how
#5101 [22:04] * Lotis [Lotis@notlogged] has joined #minecrafthelp
#5102 [22:05] <Lotis> Well it says I need to update my graphic drivers, but I dont know how to do that, I followed the instructiopno to here, they didnt help..
#5103 [22:06] <Lotis> Correction: Instructions
#5104 [22:07] * blockwiz [blockwiz@notlogged] has joined #minecrafthelp
#5105 [22:07] <mattym> Lotis, Do you have the link to your dxdiag report? If so please post the link in this chat.
#5106 [22:07] <blockwiz> http://paste.ubuntu.com/15249462/
#5107 [22:07] <Lotis> Yes I do.
#5108 [22:08] <mattym> blockwiz, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#5109 [22:08] <mattym> blockwiz, Possibly even and older Windows install for that hardware
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#5111 [22:09] <Lotis> If I'm not supposed to put up my report how to I show it to you?
#5112 [22:10] * Mike_ [Mike_@notlogged] has joined #minecrafthelp
#5113 [22:10] <Mike_> Hi, I have a question about the EULA.
#5114 [22:10] <Mike_> Can I make my premium ranks earnable thru play time but also sell them on the site?
#5115 [22:10] * thepotato [thepotato@notlogged] has quit. (Quit: Web client closed)
#5116 [22:13] <Lotis> Hello?
#5117 [22:14] * emilu34 [emilu34@notlogged] has joined #minecrafthelp
#5118 [22:14] <emilu34> my minecraft will not let me play and keeps displaying a message about COPPA
#5119 [22:14] <emilu34> I'm 20 years old
#5120 [22:14] <emilu34> I don't think i need parental consent
#5121 [22:15] * AlphaBlend [AlphaBlend@notlogged] has quit. (Read error: Connection reset by peer)
#5122 [22:15] <mattym> emilu34, Did you properly set your age when you registered?
#5123 [22:16] * AlphaBlend [AlphaBlend@notlogged] has joined #minecrafthelp
#5124 [22:16] <emilu34> yes, i just bought the account at the end of january
#5125 [22:17] <emilu34> and i double checked my account settings and it has my correct birthdate
#5126 [22:17] <emilu34> --> mattym
#5127 [22:17] <mattym> emilu34, And does the birthdate you entered correctly show your age?
#5128 [22:17] <emilu34> yes
#5129 [22:17] <emilu34> mattym
#5130 [22:17] <mattym> emilu34, When/Where is the message showing up?
#5131 [22:18] <emilu34> mattym, so i log in through my laptop select play, then select minecraft realms and the message comes up
#5132 [22:18] <emilu34> i do have a realm that i have been invited to play on with other friends and have been playing so that is not the issue
#5133 [22:20] <mattym> emilu34, And you are logged in on the same account that you have been on Realms before with?
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#5135 [22:23] * Lexifyz [Lexifyz@notlogged] has joined #minecrafthelp
#5136 [22:13] <Lexifyz> I just bought a new minecraft account and when i go to servers and click on one it says 1.8 servers out of date
#5137 [22:15] <Lexifyz> Hello?
#5138 [22:17] <mattym> Lexifyz, If you are not on version 1.8 then the servers will show as out of date
#5139 [22:18] <Lexifyz> How do i get back on 1.8
#5140 [22:18] <mattym> ??> Lexifyz launcher/change-version
#5141 [22:18] <Absol> Lexifyz: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#5142 [22:21] * heegwang [heegwang@notlogged] has joined #minecrafthelp
#5143 [22:26] <Lexifyz> Where do i type this launcher/change-version
#5144 [22:27] <mattym> Lexifyz, Read what Absol said
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#5146 [22:28] * An_Angry_Brit [An_Angry_Brit@notlogged] has joined #minecrafthelp
#5147 [22:32] <Lexifyz> Thank you guys you guys are da best
#5148 [22:34] * Miker95 [Miker95@notlogged] has joined #minecrafthelp
#5149 [22:37] <Miker95> Alright so I am new to Minecraft servers. Now, I just downloaded the Minecraft Pi edition (http://everyday-tech.com/minecraftpi-a-raspberry-pi-minecraft-server-image/), and I have configured everything, but now it is to see about testing it. Any idea on how to do this? Like I said, I never made my own server except on the Xbox.
#5150 [22:38] <mattym> Miker95, Minecraft Pi edition, hasnt been updated in some time, and in not suported officially
#5151 [22:38] <mattym> Miker95, Its also not the full version of the game or server
#5152 [22:39] <Miker95> Any idea of when it will be supported?
#5153 [22:40] <mattym> Miker95, Its not official, thus it wont be
#5154 [22:40] <mattym> Miker95, You are on your own if you choose to use it
#5155 [22:40] <Miker95> Alright thank you
#5156 [22:42] * monkey13033 [monkey13033@notlogged] has joined #minecrafthelp
#5157 [22:44] <Lotis> Sorry I havent Checked this is a while, Again, How do I show you the DxDiag?
#5158 [22:44] <monkey13033> my minecraft has stop working and shows this can you help
#5159 [22:44] <monkey13033> # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000001bd81846, pid=15736, tid=16392 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig75icd64.dll+0x171846] # # Failed to write core dump. Minidumps are not enabled b
#5160 [22:44] <mattym> ??> Lotis win/dxdiag
#5161 [22:44] <Absol> Lotis: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#5162 [22:45] <mattym> monkey13033, Can you get to the Title Menu?
#5163 [22:45] <monkey13033> yes
#5164 [22:45] <Lotis> Oh I did do that already
#5165 [22:46] <mattym> monkey13033, from there, go to Options then Video Options, make sure VSync and VBO's are set to ON
#5166 [22:46] <mattym> monkey13033, Then try to start the world/server
#5167 [22:46] <mattym> Lotis, Then do you have the link
#5168 [22:47] <Lotis> Yes I said that
#5169 [22:47] <monkey13033> they are on but as soon as I log on A World it crashes
#5170 [22:48] <mattym> ??> monkey13033 win/dxdiag
#5171 [22:48] <Absol> monkey13033: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#5172 [22:48] <mattym> monkey13033, Can you do the instructions in the link from Absol
#5173 [22:48] <mattym> Lotis, Then provide the link
#5174 [22:48] <Lotis> okay
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#5176 [22:49] * flufflyboo [flufflyboo@notlogged] has quit. (Client Quit)
#5177 [22:49] <Lotis> paste.ubuntu.com/15249435/
#5178 [22:49] <mattym> Lotis, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#5179 [22:50] <Lotis> okay thanks
#5180 [22:50] <Lotis> But the thing is It just started doing this..
#5181 [22:50] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 186 seconds)
#5182 [22:51] <mattym> Lotis, And?
#5183 [22:51] <Lotis> I dont know why it isnt working
#5184 [22:51] <mattym> Lotis, Because your hardware is not supported on Windows 10, as i said
#5185 [22:51] <Lotis> I believe I downloaded minecraft after the windows 10, it worked before when I just got it
#5186 [22:52] <mattym> Lotis, Well, then you were lucky, but there is no way to fix it, other than downgrading to Windows 7
#5187 [22:52] * riv [riv@notlogged] has joined #minecrafthelp
#5188 [22:52] <Lotis> Okay thanks for your help
#5189 [22:52] * Lotis [Lotis@notlogged] has quit. (Quit: Web client closed)
#5190 [22:53] <monkey13033> http://paste.ubuntu.com/15249685/
#5191 [22:53] <mattym> monkey13033, One moment
#5192 [22:55] <mattym> monkey13033, Download then Install the 3rd option listed on the left here https://downloadcenter.intel.com/download/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-
#5193 [22:58] <monkey13033> downloading
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#5200 [23:08] <monkey13033> computer is not allowing it
#5201 [23:08] <mattym> monkey13033, What does it say?
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#5208 [23:18] <StylinZombie> Ever since 1.9 my chunks will load in improperly creating a surreal array of minecraft item noixe.
#5209 [23:18] <Robloxian> I can't logijn
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#5298 [23:47] <stillkill> The server .jar 1.9 download( https://minecraft.net/download ) gives me .CLASS files and no .jar. is there any way to compile these classes or a direct link to a .jar file? (win10 64bit)
#5299 [23:47] <Lord_Ralex> stillkill, use a different browser.
#5300 [23:47] <Lord_Ralex> Your browser is turning the jar into an zip
#5301 [23:47] <stillkill> will try and be back with results. eta 2 min
#5302 [23:49] <stillkill> success. thanks guys
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