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#4 [00:12] <Stromburg> I tried 5 times to reset my password and I still casn not log in. I got the message that I did change the password after imputing the new password. I then try to log in both on the web site and the game and says invalid. Any suggestions?
#5 [00:12] * mrkirby153 is now known as kirby|gone
#6 [00:13] <Anna> ??> Stromburg login/throttle
#7 [00:13] <Absol> Stromburg: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#8 [00:13] <Absol> Stromburg: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#9 [00:13] <Stromburg> ok thanks
#10 [00:18] <mattym> I like it when they dont argue
#11 [00:23] <Lutzee> :3
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#17 [01:29] <AkataChan> Help! My Minecraft Keep Crashing After Playing Like 1 Minutes... http://paste.ubuntu.com/15390311/ (Crash Log)
#18 [01:31] <AkataChan> ._.
#19 [01:32] * Cyrus [Cyrus@notlogged] has quit. (Ping timeout: 207 seconds)
#20 [01:32] <AkataChan> hello?
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#22 [01:35] <AkataChan> .-.
#23 [01:40] <AkataChan> http://paste.ubuntu.com/15390311/ (crash log)
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#29 [01:54] <TDoog> I cannot get my email verification code
#30 [01:56] <TDoog> I have checked my junk/spam folder and I have tried to resend the email but nothing is coming through
#31 [02:00] * Meemma [Meemma@notlogged] has joined #minecrafthelp
#32 [02:02] <Meemma> hello?
#33 [02:03] <Meemma> Anyone on?
#34 [02:03] <Meemma> no?
#35 [02:03] <Meemma> okay
#36 [02:03] <Anna> Plenty here
#37 [02:03] <Anna> Just ask your question
#38 [02:03] <Meemma> Oh, hi.
#39 [02:03] <Meemma> okay, after I loaded 1.9, my laptop wont load minecraft anymore
#40 [02:04] <Meemma> I dont know if this is just because my laptop cant handle it?
#41 [02:04] <Anna> Does it give a message?
#42 [02:04] <Meemma> yes, shall I copy it?
#43 [02:05] <TDoog> hey, I don't know what to ask, but I cannot get the email for my verification code to verify my email and I do not know why
#44 [02:05] <Meemma> I have the crash message
#45 [02:06] <Meemma> I'm just going to copy the whole thing onto this, sorry TDoog, you may have to ask your question again because it might push it off the screen
#46 [02:07] <TDoog> it's ok, thank you for telling me
#47 [02:07] <Meemma> okay, this is the crash report, tbh I dont know what it means, but maybe someone else does?
#48 [02:07] <Meemma> ---- Minecraft Crash Report ---- // Would you like a cupcake? Time: 15/03/16 8:04 PM Description: Unexpected error java.lang.RuntimeException: No OpenGL context found in the current thread. at org.lwjgl.opengl.GLContext.getCapabilities(GLContext.java:124) at org.lwjgl.opengl.GL11.glGetError(GL11.java:1299) at bni.L(SourceFile:834) at bcf.a(SourceFile:907) at bcf.av(SourceFile:967) at bcf.a(SourceFile:392) at net.minecraft.client.main.Main.main
#49 [02:07] <Anna> ??> Meemma paste
#50 [02:07] <Absol> Meemma: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#51 [02:07] <Meemma> oh, okay thank you
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#53 [02:08] <TDoog> is anybody going to help me?
#54 [02:08] <Meemma> http://paste.ubuntu.com/15390344/
#55 [02:08] <Meemma> thats the paste
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#58 [02:10] <TDoog> -.- I'm starting to regret buying minecraft AND I'm starting to get pissed off, is anybody going to help me or not?
#59 [02:10] <Absol> TDoog: Please keep it civil
#60 [02:11] <TDoog> well no one has helped me and I was here before meemma
#61 [02:11] <TDoog> I want to keep it civil
#62 [02:11] <TDoog> I want to be helped
#63 [02:11] <Meemma> Oh, I dont mind if TDoog is helped before me.
#64 [02:11] <TDoog> it's not that I'm helped before, I just want help
#65 [02:12] <TDoog> and I feel like if I don't keep it civil then I will be helped, that's really messed up
#66 [02:13] <Meemma> Just give it time, I'm sure someone will help in the end
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#68 [02:14] <Meemma> TDoog, is this your problem? http://www.minecraftforum.net/forums/archive/mojang-account-minecraft-net/1944138-i-cant-verify-my-email-i-need-email-verification
#69 [02:17] <TDoog> actually, no, it won't even send the email for the verification code
#70 [02:17] <TDoog> so I'm basically a step behind what that article is about
#71 [02:17] <TDoog> XD
#72 [02:18] <Meemma> oh okay. I think I had a similar problem with a different game, and the way I got it sorted was to send an email to the people who managed the game, and they managed to link my email up and get my account sorted. I don't know if this helps, but is there an email you can send your query to?
#73 [02:19] <Meemma> To mojang or microsoft or minecraft or something?
#74 [02:19] <TDoog> this might sound stupid, but what do you mean by query?
#75 [02:20] <Meemma> oh, thats not stupid. I mean question. I might have spelt query wrong.
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#77 [02:21] <TDoog> well give me the definition of query in your words
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#79 [02:22] <Meemma> okay, query is a question you have for someone. I'm pretty sure, maybe thats not even the right word. What I meant was, is there an email you can send your question to?
#80 [02:23] <TDoog> oh I think so, at least that's what I'm about to go find out
#81 [02:23] <Meemma> okay, I hope you manage to get your problem fixed
#82 [02:24] <TDoog> thank you, I'm still staying here to see if anyone will help me
#83 [02:24] <Meemma> yeah, my suggestion probably isnt the best you could get, but its a starting point :)
#84 [02:25] <TDoog> it's better than what I was getting
#85 [02:25] <TDoog> like, no offense, but I feel like you were being helped because you have a girlish name
#86 [02:26] <TDoog> like I'm not mad at you or anything XD
#87 [02:26] <Meemma> oh haha, maybe, but I guess thats a good thing for me :)
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#89 [02:13] <TDoog> it just made me angry because I am a girl
#90 [02:13] <TDoog> and that it shouldn't matter
#91 [02:13] <Meemma> thats okay, I understand, that happens to me too!
#92 [02:14] <Anna> TDoog: helped by who?
#93 [02:14] <TDoog> I was not helped at all
#94 [02:14] <Anna> A lot of people are asleeo at the moment, or busy
#95 [02:15] <TDoog> I am trying to understand that, but I felt as if I was completely ignored
#96 [02:15] <TDoog> but can you help me?
#97 [02:15] <Anna> Well you're not being ignored
#98 [02:16] <Anna> And I can try
#99 [02:16] <Anna> So, you're trying to reset your password and getting no email
#100 [02:16] <Anna> m
#101 [02:16] <Anna> *?
#102 [02:17] <TDoog> well, I am trying to get my email verified and it won't send me the code to verify my email for my mojang account
#103 [02:17] <Anna> verified? As in migrating to a mojang account?
#104 [02:18] <TDoog> no, I just made my account today
#105 [02:18] <Anna> Ah
#106 [02:18] <Anna> Hm
#107 [02:18] <Anna> And it isn't in your junk or spam folders?
#108 [02:19] <Anna> And you typed your email in correctly?
#109 [02:20] <TDoog> not that I can see at all, I have checked a bunch of times and I did double check to see if I spelt it wrong, I did not
#110 [02:26] <Anna> And you refreshed your inbox?
#111 [02:26] <TDoog> yes, I also closed my email out and went back to it
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#113 [02:27] <TDoog> I'm pretty sure I logged out and logged back in, I'm going to try to do that right now
#114 [02:27] <Anna> Not sure how to fix that then, do you use hotmail by any chance? I have heard that can sometimes cause problems
#115 [02:28] <Anna> You could send an email to mojang about it, but they might take some time to reply
#116 [02:28] <Anna> ?? mojang/email
#117 [02:28] <Absol> mojang/email: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#118 [02:28] <Absol> mojang/email: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#119 [02:29] <Andrio> What email provider are you using?
#120 [02:30] <TDoog> it actually is a hotmail account, I'm going to make a new gmail and see if that'll help
#121 [02:30] <Andrio> Mm
#122 [02:30] <Andrio> Stay away from Hotmail.
#123 [02:30] <TDoog> thank you
#124 [02:32] <Meemma> Hello. Can someone help me with my problem? after loading 1.9, my laptop wont load minecraft, it gets to the mojang screen then crashes. I have the crash report here http://paste.ubuntu.com/15390344/
#125 [02:33] <Andrio> ??> Meemma win/DXDiag
#126 [02:33] <Absol> Meemma: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#128 [02:34] <Meemma> okay, thank you
#129 [02:34] <Andrio> mm
#130 [02:34] <Andrio> This isn't really a first-in-first-out system.
#131 [02:34] <Andrio> That people guess it is makes it hard for me to be helpful.
#132 [02:35] <Meemma> ?
#133 [02:36] <TDoog> it's not that I wanted to be helped first, it was that I wasn't helped at all
#134 [02:36] <TDoog> Andrio, I felt as if I was ignored
#135 [02:36] <Andrio> Mm
#136 [02:37] <Andrio> I'm not sure how to correct that.
#137 [02:37] <Andrio> Saying one can't help is a good way to get people to leave.
#138 [02:38] <TDoog> because meemma was instantly helped and I wasn't even acknowledged. I'm telling you guys this so you can maybe correct this for the future
#139 [02:39] * Andrio checks logs.
#139 [02:39] <TDoog> maybe "correct" isn't the best word to use persay, but something to that effect
#140 [02:40] <Andrio> I wish I had a good way to do that
#141 [02:40] <Andrio> Other than leaving.
#142 [02:42] <TDoog> I just want you guys to be able to help better, am I making sense?
#143 [02:42] <TDoog> I don't want to sound mean or anything
#144 [02:42] <Andrio> Yes...
#145 [02:44] <TDoog> thank you for listening
#146 [02:44] <Meemma> I have a question. Is this a chat based on other people who play minecraft, or does it have people who are actually meant to monitor this and help people with questions? Basically Andrio, are you here by choice?
#147 [02:44] <Andrio> I am here by choice
#148 [02:44] <Andrio> So is everyone else, as far as I know.
#149 [02:45] <Andrio> ??> Meemma info/volunteer
#150 [02:45] <Absol> Meemma: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#151 [02:45] <Andrio> Got your report yet?
#152 [02:46] <Meemma> thens thats a very kind thing to do. And I have saved the link, but I actually havent had time to follow the instructions. I'm being forced by my Mum to do homework :/
#153 [02:47] <TDoog> which is a good thing
#154 [02:47] <Andrio> ah...
#155 [02:48] <Meemma> I will be back with my report as soon as I have it, but you dont have to stick around for it if you dont want to.
#156 [02:49] <Andrio> o/
#157 [02:49] <Andrio> Good luck with your homework.
#158 [02:50] <Meemma> haha, thank you
#159 [02:50] <TDoog> thank you so much andrio
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#161 [02:51] <Andrio> You're welcome... most people here aren't nearly that polite.
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#163 [02:54] <TDoog> that's why I try to be as polite as possible when asking for help like this
#164 [02:54] <Andrio> Mm... me too.
#165 [02:55] <TDoog> especially now that I know you guys are doing this out of your own time
#166 [02:55] <TDoog> and it was the email andrio
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#168 [02:56] <Andrio> I've heard of Hotmail accounts being disabled due to too many failed login attempts.
#169 [02:56] <Andrio> Which, if true, is stupid.
#170 [02:56] <TDoog> that is very stupid
#171 [02:56] <Andrio> As in, long-term.
#172 [02:57] <Andrio> I feel disabling accounts for a day is questionable at best...
#173 [02:57] <Andrio> What Mojang does is much better.
#174 [02:57] <TDoog> very much so
#175 [02:59] * Andrio likes it when he's able to act like a human on #minecrafthelp
#175 [03:00] * Anna just acts like a Boten Anna
#175 [03:00] <TDoog> XD
#176 [03:00] <Andrio> Heh
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#183 [03:13] <Meemma> Hello! I have a crash report for my minecraft. This happens everytime when I try to run minecraft, and it has only happened since 1.9. This is the crash report (The actual one this time)
#184 [03:13] <Meemma> http://paste.ubuntu.com/15390474/
#185 [03:14] <Andrio> You finished your homework?
#186 [03:14] <Meemma> yep
#187 [03:15] <Andrio> Nice.
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#189 [03:15] <Andrio> Try using the .msi from http://minecraft.net/download if you aren't already.
#190 [03:16] <Meemma> okay, I'll give it a go
#191 [03:16] <Meemma> uhh, do I have to uninstall the other minecraft, and install this one?
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#193 [03:18] <Chromaryu> hey Andrio
#194 [03:18] <Andrio> Meemma, which download is 'the other Minecraft' installation?
#195 [03:18] <Andrio> Heya Chromaryu.
#196 [03:19] <Meemma> I think its the .exe
#197 [03:19] <Andrio> Mm
#198 [03:21] <Andrio> You can delete that if you aren't going to use it.
#199 [03:21] * Andrio will return later...
#199 [03:22] <Meemma> okay
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#201 [03:36] <Meemma> Andrio, I have installed the .msi but it crashed again. I have to leave now, but I thought you would be wondering what had happened.
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#211 [05:01] <soccersidekick41> keep getting error 'pixel format not accellerated' and have upgraded to windows 10 and tried updating my display adapter already and still get the same error
#212 [05:02] <soccersidekick41> http://paste.ubuntu.com/15390692/
#213 [05:02] <soccersidekick41> is a complete analysis of my specs
#214 [05:04] * Crystal|AFK is now known as CrystalMare
#215 [05:05] <Andrio> soccersidekick41, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#216 [05:06] <soccersidekick41> i just upgraded from 7 and it wouldnt work then either giving me same message
#217 [05:06] <soccersidekick41> if i downgrade then what do i need to do??
#218 [05:09] * RikAway is now known as RikSolo
#219 [05:09] <Andrio> You'll need to install a driver for your graphics card from Intel's website, then it should work.
#220 [05:09] <Andrio> But probably only up to Minecraft 1.7.2
#221 [05:09] <soccersidekick41> wuth windows 7 right ?
#222 [05:09] <Andrio> Yes.
#223 [05:09] <soccersidekick41> ok thatnk you i will try again
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#228 [05:35] <SlayerofMonsters> http://paste.ubuntu.com/15390852/
#229 [05:36] <SlayerofMonsters> How do I fix this problem
#230 [05:39] <Andrio> SlayerofMonsters, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
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#236 [06:04] * Absol kicked fuck222 from #minecrafthelp (Reason: uck222 :Keep it civilized, you are just a human)
#237 [06:11] <SlayerofMonsters> Can I Upgrade my grafics controller
#238 [06:11] <Andrio> Not on a laptop
#239 [06:12] <SlayerofMonsters> damn so im going to have to put windows 7 back on it
#240 [06:13] <Andrio> mm
#241 [06:14] <SlayerofMonsters> whats mm
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#244 [06:14] <DrZalmat> Hello, I updated my laptop a few month ago to Windows 10 and sinde then I'm not able to start minecraft. It gives me the error message "Pixel Format Not Accelerated" and I tried to solve the problem with the instructions, but when I try to uninstall my graphic drivers, my laptop gets a black screen and I can't do anything but restart the computer. I was looking for a solution, but I wasn't very succesfull :/
#245 [06:17] <DrZalmat> I use a Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1)
#246 [06:17] <Andrio> Uninstall...?
#247 [06:17] <Andrio> That isn't supported on Windows 10...
#248 [06:19] <DrZalmat> "You must first uninstall the current driver you are using before you use an updated driver from below whether or not you are using the auto-updating tool or manual methods." is what the minecraft.net site says
#249 [06:19] <DrZalmat> http://hopper.minecraft.net/help/pixel-format-not-accelerated/
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#254 [06:32] <Aeron> Hello there, i got a problem with my server since 4 days. Reading the crash report does not help me maybe you can get something out of it?
#255 [06:32] <Aeron> ---- Minecraft Crash Report ---- // Oops. Time: 15.03.16 12:36 Description: Exception in server tick loop com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_ARRAY but was STRING at line 1 column 1 at com.google.gson.Gson.fromJson(Gson.java:815) at com.google.gson.Gson.fromJson(Gson.java:768) at mb.g(SourceFile:125) at kn.z(SourceFile:99) at kn.<init>(SourceFile:25) at ko.i(SourceFile:
#256 [06:34] <Andrio> Aeron, I believe that's aused by a corrupted usercache.json
#257 [06:35] <Aeron> so i would need to... delete it and start the server again ?
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#260 [06:38] <Andrio> Try just deleting it.
#261 [06:39] <Aeron> i will.... and where did i find it ? I mean I do not even know what it is
#262 [06:41] <Andrio> In your server's working directory.
#263 [06:42] <DrZalmat> if you can help me, I could show here my dxdiag and the whole minecraft-error-message
#264 [06:44] <Aeron> oh, yea sry there it is, did not see it at first glance... DrZalmat, go for it
#265 [06:45] <DrZalmat> No problem :) Dxdiag: http://paste.ubuntu.com/15391096/ Crash Report: http://paste.ubuntu.com/15391095/
#266 [06:46] <Andrio> DrZalmat, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#267 [06:46] <DrZalmat> Oh, okay
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#269 [06:47] <DrZalmat> well, thanks god I have another pc to play minecraft
#270 [06:47] <DrZalmat> thank you, Andrio
#271 [06:47] <DrZalmat> good bye
#272 [06:47] <Aeron> Andrio, I took the usercache.json out of the folder, restarted the server but unfortunetly the error keeps appering
#273 [06:47] * DrZalmat [DrZalmat@notlogged] has quit. (Quit: Web client closed)
#274 [06:47] <Andrio> hm
#275 [06:48] <Andrio> Are you sure that crash is from your server?
#276 [06:48] <Andrio> It looks like a client crash report.
#277 [06:50] <Aeron> yes it is, I am starting the minecraft_server.jar with a .bat file...
#278 [06:52] <Andrio> When does it crash?
#279 [06:52] <Aeron> and as I said, there has no change made since weeks but out of nowhere the server got this error since 12.03. It crashes immeditly after trying to start the server
#280 [06:53] <Andrio> hm
#281 [06:53] <Andrio> can I see the server log?
#282 [06:54] <Aeron> sure
#283 [06:54] <Aeron> [12:55:00] [Server thread/INFO]: Starting minecraft server version 1.8.9 [12:55:00] [Server thread/INFO]: Loading properties [12:55:00] [Server thread/INFO]: Default game type: SURVIVAL [12:55:00] [Server thread/INFO]: Generating keypair [12:55:00] [Server thread/INFO]: Starting Minecraft server on 192.168.178.28:25565 [12:55:00] [Server thread/INFO]: Using default channel type [12:55:00] [Server thread/WARN]: **** SERVER IS
#284 [06:55] <Andrio> ??> Aeron paste
#285 [06:55] <Absol> Aeron: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#286 [06:57] <Aeron> http://paste.ubuntu.com/15391123/
#287 [06:57] <Aeron> sry.
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#289 [07:00] <Andrio> OK, so the first JSON config file it tries to load is the ban list.
#290 [07:00] <Andrio> That might be bad.
#291 [07:00] <Andrio> Then, in order, the IP ban list, the op list, and the whitelist
#292 [07:02] <Aeron> so the ban list makes problems or what do you want to say ? because there is noone inside it
#293 [07:02] <Aeron> ip ban is also clear
#294 [07:03] <Aeron> well i deleted the clear "ip ban" and "player ban"
#295 [07:03] <Aeron> now it magicly works
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#300 [07:06] <Aeron> weird stuff going on here... but thank you Andrio, have nice day/night
#301 [07:06] <mitchellp98> hello i got a problem if want to play minecraft minigame it doesnt work because it says this: A fatal error has been detected by the Java Runtime Environment: # and i dont know what the problem is
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#303 [07:08] <mitchellp98> and what does this mean? Failed to write core dump. Minidumps are not enabled by default on client versions of Windows #
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#306 [07:09] <nighter> mitchellp98, http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2627432-1-9-faqs-read-before-posting#2
#307 [07:09] <mitchellp98> thanks!
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#310 [07:14] * herwin_WZP [herwin_WZP@notlogged] has joined #minecrafthelp
#311 [07:18] <herwin_WZP> ALS IK HET SPEL OPEN KRIJG IK EEN FOUT MELDING LACK OF UPDATED GRAPHICS DRIVERS STAAT ER DAN EN UIT UITEINDELIJK HAD IK DEZE LINK http://paste.ubuntu.com/15391190/
#312 [07:19] * Shockobzer [Shockobzer@notlogged] has joined #minecrafthelp
#313 [07:20] <Shockobzer> hi
#314 [07:20] <Shockobzer> anyone?
#315 [07:20] <RikSolo> herwin_WZP, please speak english, also, please dont use all caps
#316 [07:20] <Shockobzer> iam getting the error of pixel format not accelerated
#317 [07:21] <Shockobzer> ive tried everything but no use
#318 [07:21] <RikSolo> Shockobzer, try downgrading to version 1.7.2
#319 [07:21] <Andrio> hm
#320 [07:21] <Shockobzer> okay
#321 [07:21] <Shockobzer> ill be right back
#322 [07:21] <herwin_WZP> how?
#323 [07:22] <RikSolo> herwin_WZP, please only listen to and respond to messages with your name in front of it
#324 [07:23] <herwin_WZP> sorry:(
#325 [07:23] <Shockobzer> launching...
#326 [07:23] <Shockobzer> error again
#327 [07:24] <Andrio> ??> Shockobzer win/DXDiag
#328 [07:24] <Absol> Shockobzer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#329 [07:24] <Andrio> herwin_WZP, install win64_153336.exe from https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit?product=81499.
#330 [07:24] <Shockobzer> i did that already just now
#331 [07:24] <Shockobzer> here
#332 [07:24] <Shockobzer> http://paste.ubuntu.com/15391214/
#333 [07:25] <Shockobzer> i love monecraft but after upgrading windows 10 it is not workin
#334 [07:25] <Shockobzer> minecraft*
#335 [07:25] * Aphmau__07 [Aphmau__07@notlogged] has quit. (Ping timeout: 195 seconds)
#336 [07:26] <Shockobzer> please help someone
#337 [07:26] <Andrio> Shockobzer, try using the .msi from http://minecraft.net/download if you aren't already.
#338 [07:26] <Shockobzer> ok
#339 [07:26] <Shockobzer> brb
#340 [07:13] <Shockobzer> okay i installed it now iam launchin
#341 [07:15] * Schrythenide [Schrythenide@notlogged] has joined #minecrafthelp
#342 [07:16] <Shockobzer> God i love you
#343 [07:16] <Shockobzer> it worked
#344 [07:16] <Shockobzer> dude you cant imagine what you have done
#345 [07:16] <Shockobzer> i love you
#346 [07:16] <Shockobzer> thanks like hell
#347 [07:17] <Shockobzer> andrio you have done a HUGE favor on me
#348 [07:17] <Shockobzer> thanks iam oin to play
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#350 [07:18] <Andrio> o_o
#351 [07:19] * pharell277 [pharell277@notlogged] has joined #minecrafthelp
#352 [07:19] <Schrythenide> minecraft crashed every time
#353 [07:21] <Andrio> ??> Schrythenide launcher/crash-log
#354 [07:21] <Absol> Schrythenide: We need to see your crash log, which appears after a crash.
#355 [07:21] <Absol> Schrythenide: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#356 [07:23] * Schrythenide_ [Schrythenide_@notlogged] has joined #minecrafthelp
#357 [07:23] <Schrythenide_> http://paste.ubuntu.com/15391251/
#358 [07:24] <Schrythenide_> crashed
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#365 [07:26] <exile51> minecraft crashed everytime i open it
#366 [07:26] <Andrio> exile51, that's not the complete report
#367 [07:27] <exile51> http://paste.ubuntu.com/15391251/
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#370 [07:30] <reastlumerx> it crashes everytime
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#373 [07:33] <Andrio> reastlumerx, that wasn't the complete report
#374 [07:33] <Ferdos> minecraft crashes everytime
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#383 [07:40] <mitchellp98> i cant plaly minecraft minigames, when i tryna play i see this A fatal error has been detected by the Java Runtime Environment:
#384 [07:41] * dudu00078 [dudu00078@notlogged] has quit. (Client Quit)
#385 [07:41] <mitchellp98> Failed to write core dump. Minidumps are not enabled by default on client versions of Windows #
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#391 [07:46] <mitchellp98> someone help me please?
#392 [07:47] * justifix12 [justifix12@notlogged] has joined #minecrafthelp
#393 [07:48] <justifix12> minecraft crashes everytime i am opening it
#394 [07:48] <mitchellp98> yeah my mc too
#395 [07:49] <Andrio> ??> mitchellp98 launcher/crash-log
#396 [07:49] <Absol> mitchellp98: We need to see your crash log, which appears after a crash.
#397 [07:49] <Absol> mitchellp98: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#398 [07:49] <Andrio> justifix12, same for you
#399 [07:50] <justifix12> http://paste.ubuntu.com/15391251/
#400 [07:50] <Andrio> justifix12, that isn't the complete report; I need to see all of it..
#401 [07:52] <mitchellp98> Completely ignored arguments: [--nativeLauncherVersion, 301] [13:52:17] [Client thread/INFO]: Setting user: mitchellp98 [13:52:17] [Client thread/INFO]: (Session ID is <censored>) [13:52:18] [Client thread/INFO]: LWJGL Version: 2.9.4 [13:52:19] [Client thread/INFO]: Reloading ResourceManager: Default [13:52:19] [Sound Library Loader/INFO]: Starting up SoundSystem... [13:52:19] [Thread-5/INFO]: Initializing LWJGL OpenAL [13:52:19]
#402 [07:52] <mitchellp98> like this?
#403 [07:53] <Andrio> ??> mitchellp98 paste
#404 [07:53] <Absol> mitchellp98: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#405 [07:54] <mitchellp98> http://paste.ubuntu.com/15391378/
#406 [07:56] <justifix12> http://paste.ubuntu.com/15391381/
#407 [07:56] <Andrio> mitchellp98, ok, try enabling VSync and VBOs in Minecraft's options
#408 [07:56] * dudu00078 [dudu00078@notlogged] has quit. (Quit: Web client closed)
#409 [07:57] <mitchellp98> how do i do that ? haha
#410 [07:58] <Andrio> justifix12, try using the .msi from http://minecraft.net/download if you aren't already.
#411 [07:58] <Andrio> uh
#412 [07:58] <Andrio> It's in the 'video options' menu...
#413 [07:59] <Andrio> mitchellp98, it's in the 'video options' menu.
#414 [08:00] <mitchellp98> i have no idea what you saying men... i dont know what you mean with video options menu where do i find that?
#415 [08:00] <justifix12> clicked the .msi
#416 [08:01] <mitchellp98> never mind... found it
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#418 [08:02] <mitchellp98> thanks brooo, it worked thanks a lot
#419 [08:02] <Andrio> No problem...
#420 [08:02] <justifix12> after .msi what's next?
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#426 [08:03] <Andrio> justifix12, did that work?
#427 [08:03] * AlmogVosher [AlmogVosher@notlogged] has quit. (Client Quit)
#428 [08:04] <justifix12> I have options: Change, Repair and Remove
#429 [08:04] <Andrio> Mhm
#430 [08:05] <Andrio> So you already have that installed.
#431 [08:05] <justifix12> yes but it always crash
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#434 [08:08] <SchruxMania19> everytime I open Minecraft, It crashes
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#438 [08:09] * techno156 [techno156@notlogged] has quit. (Read error: Connection reset by peer)
#439 [08:09] <Andrio> SchruxMania19, well, you might need to downgrade Windows, if the msi didn't work.
#440 [08:10] <SchruxMania19> oh
#441 [08:10] <SchruxMania19> does it work on Windows 8?
#442 [08:11] * said [said@notlogged] has quit. (Client Quit)
#443 [08:12] <Andrio> I think so, with your hardware.
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#451 [08:20] * sumayyathewoman5 [sumayyathewoman5@notlogged] has joined #minecrafthelp
#452 [08:20] <sumayyathewoman5> how do I update video cards for minecraft to work?
#453 [08:21] <GnomiAndy> Guten Tag ich habe ein Problem mit den Erfolgen. Ich habe zb. Kühe geschlachtet und Felle gekriegt , nur dieser Erfolg wurde nicht frei geschaltet .
#454 [08:21] <sumayyathewoman5> english please
#455 [08:21] <sumayyathewoman5> how do I update video cards for minecraft to work?
#456 [08:21] <GreyVulpine> sumayyathewoman5 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#458 [08:22] <sumayyathewoman5> i did
#459 [08:22] <sumayyathewoman5> it wont work
#460 [08:22] <GnomiAndy> my english is bad
#461 [08:22] <GreyVulpine> sumayyathewoman5 - Please provide us with the link to your dxdiag report
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#463 [08:22] <sumayyathewoman5> http://paste.ubuntu.com/15391493/
#464 [08:23] <GreyVulpine> sumayyathewoman5 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#465 [08:23] <sumayyathewoman5> how do i downgrade and reinstall a prior version of windows
#466 [08:24] <GnomiAndy> Good day I have a problem with the successes . I have for example . slaughtered cows and got furs , only this success was not enabled
#467 [08:24] <GreyVulpine> ??> sumayyathewoman5 win/downgrade
#468 [08:24] <Absol> sumayyathewoman5: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#469 [08:24] <sumayyathewoman5> thank u so much
#470 [08:26] <GnomiAndy> Good day I have a problem with the successes . I have for example . slaughtered cows and got furs , only this success was not enabled
#471 [08:26] <GreyVulpine> GnomiAndy - I'm sorry, I don't understand.
#472 [08:14] <GnomiAndy> i died the cows to get to skins
#473 [08:14] * Theassassin532 [Theassassin532@notlogged] has quit. (Ping timeout: 195 seconds)
#474 [08:15] <GreyVulpine> GnomiAndy - Ok.
#475 [08:16] <GnomiAndy> but I can not get the success unlocked
#476 [08:16] * bagarmossen [bagarmossen@notlogged] has quit. (Quit: Web client closed)
#477 [08:19] <GreyVulpine> GnomiAndy - Is this for the PC version? Xbox? Playstation?
#478 [08:20] <GnomiAndy> windows 10 version
#479 [08:22] <GreyVulpine> Ah, the windows 10 version is still not complete
#480 [08:26] * Anzhi is now known as Anzhelika|Away
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#486 [08:51] <xFyR3x> Hello I'm a vanilla 1.9 Minecraft player and I recently upgraded my com to windows 10 from windows 8.1, and I am still using the minecraft app I had used in windows 8.1. however, I am encountering a recognised problem stated at "http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2627432-1-9-faqs-read-before-posting" which was kindly posted at the very top of the page.
#487 [08:51] * aaabelha [aaabelha@notlogged] has quit. (Client Quit)
#488 [08:54] <GreyVulpine> xFyR3x - Which problem would that be?
#489 [08:54] <xFyR3x> I have attempted reinstalling minecraft, autoscanning my com's graphics driver with the correct autoscanner as recommended only to find that it has been "modified" (i have not done anything with it), and now I am at a loss of what to do. I have uploaded my dxdiag at "http://paste.ubuntu.com/15391658/"
#490 [08:55] <xFyR3x> tits too long lemme paste it in 3 sections
#491 [08:56] * Hadaden [Hadaden@notlogged] has joined #minecrafthelp
#492 [08:56] <xFyR3x> *its
#493 [08:56] * zeasFab [zeasFab@notlogged] has quit. (Quit: Web client closed)
#494 [08:56] <xFyR3x> # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffb84b1172c, pid=7928, tid=9892 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18)
#495 [08:57] <xFyR3x> # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig8icd64.dll+0x60172c] # # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#496 [08:57] <xFyR3x> # # If you would like to submit a bug report, please visit: # http://bugreport.sun.com/bugreport/crash.jsp # The crash happened outside the Java Virtual Machine in native code. # See problematic frame for where to report the bug. #
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#498 [08:57] <xFyR3x> this one
#499 [08:57] <DoodleGiant> i keep getting a fatal error any geuss how to fix it?
#500 [08:57] <GreyVulpine> xFyR3x - when exactly do you experience this?
#501 [08:57] <Hadaden> Hi, i have some problems with minecraft. I just installed windows 10 and now i cant play minecraft. i did the copy.paste ubuntu.
#502 [08:57] <GreyVulpine> Hadaden - Link please
#503 [08:58] <xFyR3x> sometimes its straight away when i load a world (single and multiplayer) but sometimes it only pops up after a minute
#504 [08:58] <GreyVulpine> xFyR3x - Launch minecraft. Before heading into a game, go to Minecraft's options, then video options. Tell me what you have set for "Vsync", "Mipmapping", and "VBOs", as well as the chunk render distance.
#505 [08:58] <Hadaden> my ubuntu link?
#506 [08:58] <xFyR3x> alright
#507 [08:58] <GreyVulpine> Hadaden - Yes
#508 [08:58] <Hadaden> http://paste.ubuntu.com/15391704/
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#510 [08:58] <GreyVulpine> Hadaden - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#511 [08:59] <Hadaden> ouch
#512 [08:59] <Hadaden> ok, thank you
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#514 [08:59] <xFyR3x> Vsync is ON, mipmap level is 4, if VBO is view bobbing, its on
#515 [08:59] <xFyR3x> idk what VBO is XD
#516 [08:59] <GreyVulpine> VBO is not view bobbing
#517 [09:00] <GreyVulpine> It'll be below mipmapping
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#519 [09:00] <xFyR3x> oh wait its off sorry
#520 [09:00] <xFyR3x> i didnt see the scroll
#521 [09:00] <GreyVulpine> xFyR3x - Turn VBO on. What is your render distance set to?
#522 [09:00] * LordS34N [LordS34N@notlogged] has joined #minecrafthelp
#523 [09:00] <xFyR3x> 12
#524 [09:00] * XegecanGG [XegecanGG@notlogged] has joined #minecrafthelp
#525 [09:00] * XegecanGG [XegecanGG@notlogged] has quit. (Client Quit)
#526 [09:00] <xFyR3x> 12 chunks to be exact
#527 [09:00] <GreyVulpine> xFyR3x - Set it to 10
#528 [09:01] <xFyR3x> ok
#529 [09:01] <GreyVulpine> xFyR3x - After changing those two, try minecraft
#530 [09:01] * Moritz30 [Moritz30@notlogged] has joined #minecrafthelp
#531 [09:01] <LordS34N> Having a problem playing minecraft, when the launcher opens the game the game window opens to the correct size, but the mc menu is zoomed in and I can't do anything, any help would be appreciated, thank you
#532 [09:02] <GreyVulpine> LordS34N - Open up the video options, check the GUI scale slider.
#533 [09:03] <Moritz30> Go to video settings and set the gui size to the wishef value
#534 [09:03] <LordS34N> I can't do anything, can't get to the options
#535 [09:03] <Moritz30> Delete the options.exe
#536 [09:03] <Moritz30> options.txt*
#537 [09:03] <GreyVulpine> LordS34N - Alright, launch minecraft. Before hitting Play, go to "Edit Profile", then "Open Game Dir". Delete the options.txt file
#538 [09:03] <LordS34N> Okay I'll try that now
#539 [09:03] <xFyR3x> its fine so far
#540 [09:04] <xFyR3x> but mineplex is lagging XD
#541 [09:04] <xFyR3x> nvm it worked
#542 [09:04] <Moritz30> Give mc more ram
#543 [09:04] <xFyR3x> thanks GreyVulpine :)
#544 [09:04] * GreyVulpine kicks Moritz30
#544 [09:04] * GreyVulpine tips hat
#544 [09:05] <LordS34N> Nope still doing the same thing
#545 [09:05] <xFyR3x> if i have any more problems ill come back here. Thanks guys!
#546 [09:05] <GreyVulpine> Could you give us a screenshot of this, LordS34N?
#547 [09:05] * xFyR3x [xFyR3x@notlogged] has quit. (Quit: Web client closed)
#548 [09:05] <Moritz30> GreyVulpine why? :D
#549 [09:06] <GreyVulpine> Moritz30 - I swear, people suggest "Increase RAM" for every little lag/FPS/low performance issue out there.
#550 [09:06] <GreyVulpine> Moritz30 - Increasing RAM, in most cases, will not help.
#551 [09:06] <Moritz30> Okay...
#552 [09:06] <GreyVulpine> Moritz30 - Give me a use case that increasing RAM will solve.
#553 [09:07] <rymate1234> Moritz30, minecraft is mainly CPU / GPU heavy, not RAM
#554 [09:07] <rymate1234> I've ran a server on 512MB ram
#555 [09:07] <LordS34N> "Unfortunately using the chat on my phone, the loading screen with mojang, the writing takes about a third of the screen and is in the top right
#556 [09:07] <LordS34N> Sorry
#557 [09:07] <Moritz30> I give away 512MB RAM Servers sometimes xD It's enough
#558 [09:07] <GreyVulpine> LordS34N - Erm, this is for the PE version of minecraft, or are you talking about the PC?
#559 [09:08] <Moritz30> GreyVulpine, lags because assets that were to big to load to ram must be loaded from disk. I had that
#560 [09:08] <LordS34N> Yes, just using the chat on my phone, using a pc version of mc 1.9
#561 [09:08] <Moritz30> on a modpack xD
#562 [09:08] <GreyVulpine> Moritz30 - Which only is applicable to large textures, which, we don't support here
#563 [09:08] <Moritz30> I know
#564 [09:09] <Moritz30> Silly idea...
#565 [09:09] <GreyVulpine> And that doesn't cause minecraft to 'lag', just simply crash with an out of heap space error
#566 [09:10] <Moritz30> Or out of memory or in some very rare cases lagg. Yes I had laggs because of thad
#567 [09:10] <Moritz30> that*
#568 [09:11] <GreyVulpine> I have never seen a low FPS issue, nor a lag issue, ever be solved with increasing RAM. It's like increasing the size of a car's fuel tank, expecting the car to go faster
#569 [09:11] <Moritz30> But not in vanilla right
#570 [09:11] <GreyVulpine> Not in vanilla
#571 [09:11] * LordS34N [LordS34N@notlogged] has quit. (Ping timeout: 195 seconds)
#572 [09:11] <Moritz30> That''s right
#573 [09:12] <rymate1234> anecdotally, ram hasn't helped me with mods either
#574 [09:12] <rymate1234> except to prevent crashes
#575 [09:13] <GreyVulpine> But it peeves me off to see people suggest increasing RAM solves low FPS issues, or performance issues.
#576 [09:14] <GreyVulpine> Without looking at the underlying causes first.
#577 [09:14] <Moritz30> Okay. I'll remember that
#578 [09:15] * lucas [lucas@notlogged] has joined #minecrafthelp
#579 [09:15] * Anzhelika|Away is now known as Anzhi
#580 [09:15] * AyoItsAmyyx [AyoItsAmyyx@notlogged] has joined #minecrafthelp
#581 [09:16] <AyoItsAmyyx> Hello, can you guys help me, my minecraft wont load well it does it just sends me a crash report on " GameOutput "
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#584 [09:16] <Moritz30> Could you give us the crash report?
#585 [09:17] <AyoItsAmyyx> Shall i copy it all?
#586 [09:18] <Moritz30> Paste it at paste.ubuntu.com or paste.moritz30.de
#587 [09:18] <Moritz30> And give us the url
#588 [09:18] <AyoItsAmyyx> http://paste.ubuntu.com/15391875/ here u go :)
#589 [09:19] <Moritz30> Can't help with that kind of error. Sorry. Maybe someone other can help you with it
#590 [09:20] <AyoItsAmyyx> Aw, alright but do u know what it means?
#591 [09:20] <GreyVulpine> Perhaps try getting the additional error log at: C:\Users\Temp\AppData\Roaming\.minecraft\hs_err_pid5348.log
#592 [09:21] <AyoItsAmyyx> Alright i opened it.. but i dont know what to do with it
#593 [09:22] <GreyVulpine> Again, post it to http://paste.ubuntu.com and submit it, then give us the URL
#594 [09:22] <Moritz30> Also paste it at paste.ubuntu.com or paste.moritz30.de
#595 [09:22] <Moritz30> And give us the url
#596 [09:23] <AyoItsAmyyx> http://paste.ubuntu.com/15391905/ same link i changed it
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#599 [09:24] <GreyVulpine> Moritz30 - Line 317.
#600 [09:24] * lucas [lucas@notlogged] has quit. (Ping timeout: 195 seconds)
#601 [09:24] <GreyVulpine> Evolve is causing the issue, OpenGL overlay, causes issues with Minecraft, which.... also uses OpenGL
#602 [09:25] <AyoItsAmyyx> Oh, shall i delete it?
#603 [09:25] <GreyVulpine> Simply closing it should solve the issue
#604 [09:25] * OneHandCantKlap [OneHandCantKlap@notlogged] has quit. (Client Quit)
#605 [09:25] <AyoItsAmyyx> i dont have evolve open?
#606 [09:25] <GreyVulpine> Yes, you do
#607 [09:25] <Moritz30> Ooen taskmanager and look ; (
#608 [09:25] <Moritz30> ;)*
#609 [09:25] <AyoItsAmyyx> Oh its down in my task bar.. i logged it out,
#610 [09:26] <GreyVulpine> Please close it
#611 [09:26] <GreyVulpine> Please close it
#612 [09:26] * HyDeRdS [HyDeRdS@notlogged] has left #minecrafthelp
#613 [09:26] <AyoItsAmyyx> i have closed it now
#614 [09:26] <GreyVulpine> Now try minecraft again, if you're sure it's not running anymore
#615 [09:26] <AyoItsAmyyx> Im sure its not running anymore
#616 [09:26] * emilly [emilly@notlogged] has joined #minecrafthelp
#617 [09:26] <emilly> oi
#618 [09:26] <Moritz30> hi
#619 [09:27] <Moritz30> Then try to launch minecraft again
#620 [09:27] <AyoItsAmyyx> Alright, its loading
#621 [09:13] <AyoItsAmyyx> You guys are amazing! thank you!
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#623 [09:13] * GreyVulpine tips hat
#623 [09:13] <AyoItsAmyyx> Haha,
#624 [09:14] <Moritz30> xD
#625 [09:15] <AyoItsAmyyx> Thank you both! :)
#626 [09:15] <Moritz30> I haven't solved it...
#627 [09:15] <AyoItsAmyyx> What do u mean? it works now though?
#628 [09:16] <AyoItsAmyyx> so you did
#629 [09:16] <Moritz30> But GreyVulpine solved it
#630 [09:16] <Moritz30> ;)
#631 [09:17] * umutcan [umutcan@notlogged] has joined #minecrafthelp
#632 [09:17] <AyoItsAmyyx> Yea, but you helped :)
#633 [09:18] <Moritz30> If you think xD
#634 [09:18] <AyoItsAmyyx> haha
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#640 [09:22] <Noompje5x> Hello, i cant play minecraft. It says that it is a crash report. Please help the link is http://paste.ubuntu.com/15391959/
#641 [09:23] <Moritz30> One moment
#642 [09:23] * Anzhi is now known as Anzhelika|Away
#643 [09:24] <Moritz30> Slow mobile internet...
#644 [09:24] <Noompje5x> me to on computer
#645 [09:25] <Moritz30> Ah
#646 [09:26] * vini1212 [vini1212@notlogged] has joined #minecrafthelp
#647 [09:26] <GreyVulpine> Nvidia Quadro FX 1400 video card, on a workstation, with windows 10 64-bit..
#648 [09:26] <Moritz30> Tryed updating your graphics card driver?
#649 [09:26] <GreyVulpine> And... there are no drivers for it from Nvidia, for windows 10
#650 [09:27] <Moritz30> Then it's not supported
#651 [09:28] * Anzhelika|Away is now known as Anzhi
#652 [09:28] * Moritz30 [Moritz30@notlogged] has quit. (Read error: Connection reset by peer)
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#655 [09:28] <RikSolo> Noompje5x, either install an earlier version of windows on your pc (like 7) or get a new graphics card
#656 [09:32] * Gamingeyez [Gamingeyez@notlogged] has joined #minecrafthelp
#657 [09:33] <Gamingeyez> why cant I log me in in my MC acc?
#658 [09:33] <Moritz30> Whats your minecraft name?
#659 [09:33] <Gamingeyez> Gamingeyez
#660 [09:34] <Moritz30> The account does exist
#661 [09:35] <RikSolo> Gamingeyez, are you using the email address and password you use for your mojang account to log into minecraft?
#662 [09:35] <Gamingeyez> yes I do
#663 [09:35] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#664 [09:35] <RikSolo> what error is it giving?
#665 [09:36] <Gamingeyez> just a second
#666 [09:36] <Moritz30> hi
#667 [09:38] <Gamingeyez> Sorry but we couldn't connect to our servers. Please make sure that you are online and Minecraft is not blcoked
#668 [09:38] <Gamingeyez> blocked*
#669 [09:38] * Emirhan [Emirhan@notlogged] has joined #minecrafthelp
#670 [09:39] <RikSolo> Gamingeyez, could you try turning off your firewall and trying again
#671 [09:39] <Gamingeyez> how can I turn off my firewall? XD
#672 [09:40] <RikSolo> what operating system are you using?
#673 [09:40] <Gamingeyez> Windows 10
#674 [09:41] <RikSolo> http://windows.microsoft.com/en-us/windows-10/turn-windows-firewall-on-or-off
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#677 [09:44] <Gamingeyez> when i had turned off what to do than?
#678 [09:45] <RikSolo> try logging into minecraft again
#679 [09:45] <Gamingeyez> didn't worked
#680 [09:45] <RikSolo> hmm
#681 [09:46] <CubeTheThird> Gamingeyez, what anti-virus software do you have?
#682 [09:46] <Gamingeyez> Avira
#683 [09:47] <CubeTheThird> ??> Gamingeyez av/avira
#684 [09:47] <Absol> Gamingeyez: To stop Avira from reporting Minecraft as a false-positive, please do the following:
#685 [09:47] <Absol> Gamingeyez: Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply.
#686 [09:49] * nighter [nighter@notlogged] has quit. (Read error: Connection reset by peer)
#687 [09:50] <Moritz30> Ahm the idea that is delivered via absol isn't the nest idea I think
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#690 [09:52] <Gamingeyez> http://allestörungen.de/stoerung/minecraft here's a german webside which says that MC has 100% failure by logging in in the last 24h
#691 [09:52] <Moritz30> Whitelisting everything from s3.amazonaws.com also whitelistes much other things than minecraft, right?
#692 [09:52] <Moritz30> Gamingeyez wait
#693 [09:52] <Moritz30> Nope eberything is reachable. Only the site
#694 [09:53] <Moritz30> MultiBot - Authserver is reachable | Accountconfig is reachable | Helppage is reachable | Mojang API is reachable | Sessionserver is reachable
#695 [09:53] <Moritz30> And I trust my bot xD
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#697 [09:55] * Gamingeyez [Gamingeyez@notlogged] has quit. (Quit: Web client closed)
#698 [09:56] <Moritz30> And the page says no problems
#699 [09:57] <Moritz30> But 100% of all problems in the lsst 24 hours had to do with login
#700 [09:57] * mharp08 [mharp08@notlogged] has joined #minecrafthelp
#701 [09:58] <mharp08> i just purchased minecraft for my son and it will not open says drivers need updated i followed the instructions to intel to download new drivers but none were available so i then delted the microsoft ones and tried to run again still nothing so i followed the other steps and now i have no drivers and it will is not opening
#702 [09:58] <mharp08> http://paste.ubuntu.com/15392143/
#703 [09:59] <Chromaryu> mharp08: unfortunately, your graphic board does not supported in windows 10
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#705 [10:00] * TearGod [TearGod@notlogged] has joined #minecrafthelp
#706 [10:00] <TearGod> hello
#707 [10:00] * Emirhan [Emirhan@notlogged] has quit. (Ping timeout: 195 seconds)
#708 [10:00] <Moritz30> hello
#709 [10:00] <Chromaryu> Hi TearGod , what can us help you?
#710 [10:00] <mharp08> if its not supported what do i do
#711 [10:00] * BoumTV [BoumTV@notlogged] has joined #minecrafthelp
#712 [10:01] <Moritz30> downgrade windows or buy a new graphics card
#713 [10:01] <TearGod> would anyone be able to help me with getting an item in the game?
#714 [10:01] <Moritz30> Maybe
#715 [10:01] * chickenkingdom [chickenkingdom@notlogged] has joined #minecrafthelp
#716 [10:01] <Moritz30> What item?
#717 [10:01] <Chromaryu> mharp08: either downgrade or purchase new graphic card. also buy new pc is goodway
#718 [10:01] <TearGod> I'm trying to get a pair of wings but I don't know how
#719 [10:01] <Chromaryu> ?? mods
#720 [10:01] <Absol> mods: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#721 [10:01] <Absol> mods: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#722 [10:02] <Moritz30> Find them in the end
#723 [10:02] <Moritz30> They are vanilla stuff -.-
#724 [10:02] <Moritz30> Elytra no mods vanilla
#725 [10:02] <GreyVulpine> Wings?
#726 [10:02] <Chromaryu> ^
#727 [10:02] <TearGod> I seen people fly with them on the server I play on
#728 [10:02] <Chromaryu> elytra It seems
#729 [10:02] <Moritz30> Elytra he means I thinl
#730 [10:02] <TearGod> not sure what they are called they look like wings
#731 [10:02] <Moritz30> think*
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#733 [10:02] <Chromaryu> ^^;
#734 [10:02] <CubeTheThird> TearGod, you can only find them in the End
#735 [10:03] <Moritz30> tjey are called elytra
#736 [10:03] <Moritz30> Bb
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#738 [10:03] <TearGod> oh
#739 [10:03] <TearGod> Would anyone here be able to play with me and help me get a pair?
#740 [10:03] <Chromaryu> TearGod: ask at #smp
#741 [10:03] <TearGod> alright, thanks
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#752 [10:20] <tyty> hello
#753 [10:20] <BinaryNinja88> How do I recover an old minecraft account password?
#754 [10:20] <tyty> i dont know tbh
#755 [10:20] <tyty> im here for help aswell
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#757 [10:22] <CubeTheThird> BinaryNinja88, have you tried resetting the password?
#758 [10:22] <CubeTheThird> tyty, what's the problem?
#759 [10:24] <tyty> on thurday i had signed out my account and now it wont let me sign in it says invalid credentials and the email i used for account ssays it isnt in use so i think my account been unmigrated or hacked
#760 [10:24] * lautygonzalez [lautygonzalez@notlogged] has joined #minecrafthelp
#761 [10:24] <CubeTheThird> tyty, what is your minecraft username?
#762 [10:24] <tyty> OPSkill1
#763 [10:25] <CubeTheThird> tyty, hmm well as far as I can tell your name is still registered. Can you test all your emails on http://www.minecraft.net/retrievename
#764 [10:26] <tyty> i sent it to email and have received nothing
#765 [10:27] * lautygonzalez [lautygonzalez@notlogged] has quit. (Client Quit)
#766 [10:13] <CubeTheThird> tyty, ok wait 20 minutes. If then you still haven't received anything, contact Mojang
#767 [10:13] <CubeTheThird> ??> tyty mojang/email
#768 [10:13] <Absol> tyty: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#769 [10:13] <Absol> tyty: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#770 [10:14] <tyty> i sent them one on friday
#771 [10:14] <CubeTheThird> tyty, oh, in that case just wait for their reply
#772 [10:15] <tyty> they will probaly get back to me tommorow
#773 [10:15] <CubeTheThird> tyty, no.. there is a 10 day backlog currently
#774 [10:16] * chickenkingdom [chickenkingdom@notlogged] has quit. (Quit: Web client closed)
#775 [10:16] <tyty> oh
#776 [10:18] <tyty> but hopefully i get my account back
#777 [10:19] <tyty> as i have spent 120 pound on it on treasurewars.net
#778 [10:20] * Aliciasvard [Aliciasvard@notlogged] has joined #minecrafthelp
#779 [10:20] <tyty> but i cannot provide transaction id
#780 [10:20] <CubeTheThird> tyty, why not?
#781 [10:20] * Aliciasvard [Aliciasvard@notlogged] has quit. (Client Quit)
#782 [10:22] <tyty> because i had bought this account near christmas time of a friend and i had migrated it to my email address on 13th of december
#783 [10:25] * benius [benius@notlogged] has joined #minecrafthelp
#784 [10:25] <CubeTheThird> tyty, so you are not the owner of the account then
#785 [10:26] <benius> hello, when i turn on the minecraft and press play, i see that graphhic card must be update
#786 [10:26] <tyty> yh i am i had bought this of a friend for money
#787 [10:26] <benius> so what to do ?
#788 [10:26] <CubeTheThird> tyty, it is a violation of the EULA to purchase an account from someone else
#789 [10:26] <CubeTheThird> benius, do you have a dxdiag report?
#790 [10:27] <benius> yes
#791 [10:27] <benius> i have
#792 [10:27] <tyty> ohh
#793 [10:27] <CubeTheThird> benius, give a URL to it here
#794 [10:27] <benius> http://paste.ubuntu.com/15392487/
#795 [10:27] <CubeTheThird> tyty, legally, your friend is still the owner of the account
#796 [10:28] <CubeTheThird> benius, one moment
#797 [10:28] <tyty> ok
#798 [10:28] <benius> ok
#799 [10:28] <CubeTheThird> benius, ok. Delete your minecraft launcher, and install the newer one from https://minecraft.net/download
#800 [10:30] <benius> but that launcer it's just for legal :D i'm not legal
#801 [10:30] <benius> so what to do?
#802 [10:30] <benius> buy legal?
#803 [10:31] <CubeTheThird> benius, yes, buy the game
#804 [10:31] <tyty> why you using illegal accounts anyway
#805 [10:31] <benius> and when i bought my game succesfull launch?
#806 [10:31] <CubeTheThird> benius, that's right
#807 [10:32] <benius> ok
#808 [10:32] <benius> tahanks for help
#809 [10:32] <benius> thanks*
#810 [10:32] <benius> bye
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#812 [10:33] * Illuminati [Illuminati@notlogged] has joined #minecrafthelp
#813 [10:34] <Illuminati> I can't join mc servers, it says java.lang.NullPointerException: group
#814 [10:35] <Illuminati> Anyone know a fix for this?
#815 [10:37] <Illuminati> Anyone there?
#816 [10:44] * raging_rowley [raging_rowley@notlogged] has joined #minecrafthelp
#817 [10:45] <raging_rowley> i need help with installing drivers for my computer so i can run minecraft
#818 [10:46] <Illuminati> I can't join mc servers, it says java.lang.NullPointerException: group
#819 [10:47] <CubeTheThird> raging_rowley, do you have a dxdiag report?
#820 [10:47] <CubeTheThird> Illuminati, what anti-virus and firewall software do you have?
#821 [10:47] <raging_rowley> yes
#822 [10:47] <CubeTheThird> raging_rowley, give a URL to it here please
#823 [10:47] <raging_rowley> http://paste.ubuntu.com/15392543/
#824 [10:49] <CubeTheThird> raging_rowley, one moment
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#826 [10:51] <CubeTheThird> raging_rowley, download and install radeon software: http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
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#829 [10:51] <Illuminati_> CubeTheThird, I deleted all my anti virus and idk what firewall software
#830 [10:53] <CubeTheThird> Illuminati_, did I get a trend micro report from you yesterday?
#831 [10:54] <Illuminati_> whats a trend micro report?
#832 [10:54] <Illuminati_> I was on last night
#833 [10:54] <CubeTheThird> ??> Illuminati_ tools/hjt
#834 [10:54] <Absol> Illuminati_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#835 [10:54] <Absol> Illuminati_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#836 [10:55] <raging_rowley> do i download the 16.3 hotfix
#837 [10:56] <CubeTheThird> raging_rowley, you can if you want, but you only need the first one
#838 [10:57] <Illuminati_> Oh yeah I did do that last night
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#841 [10:59] <Illuminati_> gotta restart my pc brb
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#847 [11:06] <Illuminati> im back
#848 [11:06] <BRushton> please can someone help me with my drivers problem the dxdiag is this, http://paste.ubuntu.com/15392763/
#849 [11:08] <CubeTheThird> BRushton, one moment
#850 [11:08] <CubeTheThird> Illuminati, can you give a link to that report?
#851 [11:08] <BRushton> thanks
#852 [11:08] <CubeTheThird> BRushton, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#853 [11:09] <BRushton> ok thanks
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#856 [11:14] <Illuminati> http://paste.ubuntu.com/15392872/
#857 [11:14] <Illuminati> there
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#859 [11:14] <CubeTheThird> Illuminati, I had you do a malware scan previously yes?
#860 [11:18] <Illuminati> yes
#861 [11:18] <CubeTheThird> Illuminati, can you disable OpenVPN? I doubt that's the cause of your issue, but it's possible
#862 [11:18] <Illuminati> What's OpenVPN?
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#864 [11:19] <CubeTheThird> Illuminati, if you don't know what it is, you'd probably be fine with just removing it
#865 [11:20] <Illuminati> Will it cause any harm if I remove it?
#866 [11:21] <Illuminati> k I deleted it
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#868 [11:22] <Illuminati> Should I restart my pc?
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#870 [11:26] <CubeTheThird> Illuminati, yes restart
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#875 [11:16] <Jobatford> My 6 year old son wants to use electric circuits to make an electric furnace - how does he do this, does it require a mos? I have no clue about mine craft
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#879 [11:18] <CubeTheThird> Jobatford, that would be something done with mods, which we don't support here. I'd recommend you look up information on the minecraft forums about it
#880 [11:19] <Jobatford> Ok thanks
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#886 [11:25] <Bukker625> Hello everyone! It has been a while since last time i used Minecraft, and now it seems like i cant acces my account at all.
#887 [11:25] <Moritz30> Whats your minecraft name?
#888 [11:25] <Bukker625> Bukker625
#889 [11:26] <Bukker625> it wont accept my code
#890 [11:26] <Moritz30> The account does exist.
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#892 [11:26] <Bukker625> and i dont recive any ''information'' on my email
#893 [11:26] <Moritz30> Correct email and password?
#894 [11:26] <Bukker625> code/password
#895 [11:27] <Moritz30> ??> Bulker625 account/lost
#896 [11:27] <Moritz30> Ups
#897 [11:27] <CubeTheThird> Bukker625, are you logging in with your name, or email?
#898 [11:27] <Bukker625> well, at the time i played i only had 1 email, but when i ask for account information, nothing happens. I do not recive an email
#899 [11:28] <Bukker625> i tryed both
#900 [11:28] <Bukker625> but i cant acces any
#901 [11:28] <CubeTheThird> Bukker625, try resetting your password on minecraft.net, since you have a legacy account
#902 [11:28] <Moritz30> If you have too many login fails the account will become blocked
#903 [11:29] <Bukker625> and what if that is the case?
#904 [11:29] <Bukker625> what do i do then?
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#906 [11:29] <Moritz30> Waiting
#907 [11:29] <CubeTheThird> Bukker625, then you'll have to wait 3 hours for that to reset, before trying again
#908 [11:29] <Bukker625> okey
#909 [11:29] <Bukker625> i will try that
#910 [11:29] <Bukker625> brb
#911 [11:29] <Bukker625> and thank you for the quick response
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#915 [11:30] <Bukker625> it wont accept my email
#916 [11:31] <Bukker625> and i know which one it is
#917 [11:33] <Bukker625> do i have to request another email then
#918 [11:33] <Bukker625> ?
#919 [11:33] <CubeTheThird> Bukker625, try testing your email(s) on http://www.minecraft.net/retrievename
#920 [11:35] <Bukker625> i have tryed that all ready.. I will just wait a couple of hours and see if something happens
#921 [11:35] <Bukker625> i havent recived any email yet
#922 [11:37] <CubeTheThird> Bukker625, if that doesn't work (and you've tried all your emails), you'll have to contact Mojang about it
#923 [11:37] <CubeTheThird> ??> Bukker625 mojang/email
#924 [11:37] <Absol> Bukker625: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#925 [11:37] <Absol> Bukker625: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#926 [11:38] <Bukker625> okey
#927 [11:38] <Bukker625> thank you again
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#931 [11:42] <Moritz30> But the strange thing is that the account Bukker625 exists... hm...
#932 [11:44] <Thiago> Hi. i cant run minecraft in my pc, i have the ubuntu report, who could help me to resolve the issue?
#933 [11:44] <Bukker625> i just cant acces it.. :3
#934 [11:45] <Bukker625> and all my emails with minecraft are gone aswel
#935 [11:45] <Moritz30> Write us the report
#936 [11:45] <Thiago> where?
#937 [11:45] <Moritz30> Bukker625 strange...
#938 [11:45] <Moritz30> Thiago here
#939 [11:45] <Bukker625> very
#940 [11:45] <Thiago> http://paste.ubuntu.com/15393181/
#941 [11:46] <Moritz30> MultiBot - Bukker625 is a paid minecraft account.
#942 [11:46] <Moritz30> And my bot knows that xD
#943 [11:46] <Bukker625> yeah it is
#944 [11:47] <Bukker625> i payed it =D
#945 [11:47] <Bukker625> ''
#946 [11:47] <Moritz30> Yes but that means, that the account is existing on mojanhs side too
#947 [11:47] <Moritz30> This is the important thing
#948 [11:48] <CubeTheThird> Thiago, sorry your computer does not meet the minimum requirements for Minecraft
#949 [11:48] <Thiago> ok,thanks
#950 [11:49] <Bukker625> i dont know what to do
#951 [11:49] <Bukker625> i just wrote an email for them
#952 [11:49] <Moritz30> Then wait
#953 [11:49] <Bukker625> i will
#954 [11:49] <Moritz30> This takes some time...
#955 [11:49] <Moritz30> The fastest way is on twitter ;)
#956 [11:51] <Moritz30> Nearly every companys support is answering on twitter faster than on email
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#959 [11:52] <Bukker625> so i just send them a tweet?
#960 [11:52] <Moritz30> Best is a private message
#961 [11:52] <Moritz30> But maybe they only write send an email xD
#962 [11:53] <Moritz30> Never tested with this kind of issue
#963 [11:53] <CubeTheThird> ya don't tweet them about account issues
#964 [11:54] <Bukker625> i will just wait for an answer on my email then :)
#965 [11:55] <Moritz30> But my report about a pishing site was read really fast on twitter ;)
#966 [11:55] <pablo> enter micraft
#967 [11:55] <pablo> enter minecraft
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#969 [11:56] <Bukker625> well, thanks alot for all your support
#970 [11:56] <Moritz30> nP
#971 [11:56] <Bukker625> 10/10 stars ;)
#972 [11:56] <Bukker625> have a nice day
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#975 [11:58] <conzantis> http://paste.ubuntu.com/15393275/
#976 [11:59] <conzantis> i have a problem with video card i guess....
#977 [11:59] <conzantis> and i cant download the latest version of minecraft
#978 [11:59] <Moritz30> Yes you guess right
#979 [12:00] <Moritz30> ??> conzantis dxdiag/win
#980 [12:00] <CubeTheThird> conzantis, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#981 [12:00] <Moritz30> ??> conzantis win/dxdiag
#982 [12:00] <Absol> conzantis: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#985 [12:00] <conzantis> ok thnx ! you are all the best!
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#987 [12:01] <Moritz30> CubeTheThird, unfortunable it's not a desktop device
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#989 [12:01] <Moritz30> Chip type: Mobile Intel(R) 4 Series Express Chipset Family
#990 [12:03] <Moritz30> I have a new idea for an irc bot xD Detect if a crash report is from a hacked client or any other modded client
#991 [12:04] <Moritz30> After I had someone with xray mod here. His mc was crashing because the xray developer did something wrong... xD
#992 [12:05] <CubeTheThird> it's.. not hard to tell if a crash report is from a modded client
#993 [12:05] <Moritz30> I know
#994 [12:05] <Moritz30> But I'm developing solutions for everything - nearly xD
#995 [12:07] <Moritz30> And I'm nearly out of ideas...
#996 [12:07] <Moritz30> And I'm nearly out of ideas...
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#1012 [12:23] <immabosse> hello
#1013 [12:23] <immabosse> my minecraft keeps crashing
#1014 [12:23] <Moritz30> crash report?
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#1017 [12:25] <immabosse> how do i paste
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#1019 [12:25] <Moritz30> Paste it at paste.ubuntu.com or paste.moritz30.de and give us the link
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#1023 [12:26] <immabosse> paste.ubuntu.com/15393484
#1024 [12:27] <Moritz30> ??> immabosse gpu/intel
#1025 [12:27] <Absol> immabosse: You can get drivers for Intel GPUs and chipsets here: http://downloadcenter.intel.com/
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#1030 [12:24] <Moritz30> Someone should change the topic xD Some shortlinks point to minecraftirc.net but the site is offline
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#1033 [12:33] <nahue> chaja
#1034 [12:33] <nahue> sdddw
#1035 [12:33] <nahue> wee
#1036 [12:33] <nahue> e
#1037 [12:33] <nahue> e
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#1043 [12:50] <Moritz30> hi
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#1045 [12:52] <kiep_brothers1> my minecraft is bugged and now i don't see chat anymore or skins
#1046 [12:52] <kiep_brothers1> can somody help me
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#1055 [13:02] <Dianax94> http://paste.ubuntu.com/15393786/
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#1057 [13:04] <Goldini50> hi
#1058 [13:04] <Dianax94> Hi
#1059 [13:05] <Dianax94> Can you help me with this?
#1060 [13:05] <Dianax94> http://paste.ubuntu.com/15393786/
#1061 [13:05] <Goldini50> I need help for my own ;D
#1062 [13:05] <Dianax94> Oh okay haha
#1063 [13:05] <Goldini50> Or do you know how you can find out an Email adress to an Minecraft account
#1064 [13:06] <Dianax94> No, i'm sorry
#1065 [13:06] <Goldini50> Are here mods/supporters ?
#1066 [13:06] <Goldini50> or only users?
#1067 [13:07] <Dianax94> I don't know, it's my first time here.
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#1070 [13:07] <Goldini50> how long you are waiting here ?
#1071 [13:08] <Dianax94> 5 minutes i think
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#1074 [13:09] <Goldini50> do you wrote a mail to the support
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#1078 [13:10] <Dianax94> No, i was send here from 'minecraft crash help'
#1079 [13:12] <Goldini50> hm
#1080 [13:12] <Goldini50> i think we wont get any help here
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#1082 [13:14] <Dianax94> me 2, there is nobody the answere the question.
#1083 [13:14] <sunitjg> Minecraft was unable to start because it failed to find an accelerated OpenGL mode. This can usually be fixed by updating the video card drivers. --- BEGIN ERROR REPORT 7fe0271 -------- Generated 3/15/16 8:11 PM - Minecraft Version: 1.3.2 - Operating System: Windows 10 (amd64) version 10.0 - Java Version: 1.8.0_73, Oracle Corporation - Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation - Memory: 71368808 bytes (68
#1084 [13:14] <sunitjg> help plz
#1085 [13:15] <sunitjg> (1011 MB) - JVM Flags: 6 total; -XX:HeapDumpPath=MojangTricksIntelDriversForPerformance_javaw.exe_minecraft.exe.heapdump -Xmx1G -XX:+UseConcMarkSweepGC -XX:+CMSIncrementalMode -XX:-UseAdaptiveSizePolicy -Xmn128M - LWJGL: 2.9.0 - OpenGL: ~ERROR~ RuntimeException: No OpenGL context found in the current thread. - Is Modded: Very likely - Type: Client - Texture Pack: ~ERROR~ NullPointerException: null - Profiler Position: N/A (disabled)[failed to get syst
#1086 [13:15] <sunitjg> text found in the current thread.)]
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#1088 [13:16] <sunitjg> org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:244) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwjgl.opengl.Display.create(Display.java:848) at org.lwjgl.opengl.Display.create(Display.java:757) at org
#1089 [13:16] <sunitjg> can some one help me?
#1090 [13:16] <Goldini50> nope
#1091 [13:16] <Goldini50> no supporter available
#1092 [13:16] <sunitjg> lol
#1093 [13:16] <Goldini50> i guess we have to write a support ticket
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#1096 [13:17] <sunitjg> how to write a support ticket?
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#1100 [13:19] <DaniMouris> Hello
#1101 [13:20] <DaniMouris> I got a problem when I want to join a Minecraft Server
#1102 [13:20] <DaniMouris> I get a crash report that says this
#1103 [13:20] <DaniMouris> Completely ignored arguments: [--nativeLauncherVersion, 301] [19:06:50] [Client thread/INFO]: Setting user: Danioloo [19:06:50] [Client thread/INFO]: (Session ID is <censored>) [19:06:52] [Client thread/INFO]: LWJGL Version: 2.9.4 [19:06:53] [Client thread/INFO]: Reloading ResourceManager: Default [19:06:53] [Sound Library Loader/INFO]: Starting up SoundSystem... [19:06:54] [Thread-5/INFO]: Initializing LWJGL OpenAL [19:06:54] [
#1104 [13:20] <DaniMouris> oops
#1105 [13:20] <DaniMouris> thats not eveything
#1106 [13:20] <DaniMouris> and im talking to no one I guess
#1107 [13:20] <DaniMouris> so thanks buddys
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#1110 [13:21] <DaniMouris> Nice service
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#1115 [13:23] <zombiekilll> Just bought Minecraft, but can't play it. Problem should be related to our recent upgrade to Windows 10, and graphics that are not updated. Does anybody know more about this ? Info about our computer : http://paste.ubuntu.com/15393953/
#1116 [13:24] <GreyVulpine> zombiekilll - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1117 [13:24] <zombiekilll> ok thanks :-( :-(
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#1119 [13:24] <baneturtle> Hello all. I'm having trouble getting assistance from the Support team regarding one of my Mojang accounts that I can no longer log into. Initial request for help was early last week, follow-up hasn't been answered. Looking for either some help, or at least some feedback if that timing is typical.
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#1122 [13:25] <GreyVulpine> baneturtle - Pretty typical, only thing we can say is to wait longer.
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#1124 [13:13] <Miles> alrighty then
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#1126 [13:14] * Miles is now known as Guest3898
#1127 [13:15] <Guest3898> for some reason, my minecraft textures in any version past 1.7.10 the textures stretch across the screen, making the framerate faceplant and the game almost unplayable.
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#1129 [13:17] <baneturtle> OK. At the end of the day, it's not life and death, but it would be nice to at least get some kind of "we're working on it" after a week-plus. I can't imagine what it's like having to support this many users.
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#1133 [13:21] <mattym> baneturtle, Did you include all the required info on the form?
#1134 [13:22] <mattym> baneturtle, Also see this https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#1135 [13:22] <mattym> baneturtle, Chances are they havent gotten to the first one you sent yet.
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#1138 [13:27] <AriG1776> Completely ignored arguments: [--nativeLauncherVersion, 301] [13:28:03] [Client thread/INFO]: Setting user: AriC1776 [13:28:03] [Client thread/INFO]: (Session ID is <censored>) [13:28:05] [Client thread/INFO]: LWJGL Version: 2.9.4 [13:28:05] [Client thread/INFO]: Reloading ResourceManager: Default [13:28:06] [Sound Library Loader/INFO]: Starting up SoundSystem... [13:28:06] [Thread-5/INFO]: Initializing LWJGL OpenAL [13:28:06] [Thre
#1139 [13:28] <AriG1776> this message pops up after i log into a world
#1140 [13:29] <AriG1776> How can I stop this?
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#1148 [13:34] <AriG1776> Does anyone know how to get it so that I can play for longer than 2 minuets without being kicked out of my world and this message coming up: Completely ignored arguments: [--nativeLauncherVersion, 301] [13:28:03] [Client thread/INFO]: Setting user: AriC1776 [13:28:03] [Client thread/INFO]: (Session ID is <censored>) [13:28:05] [Client thread/INFO]: LWJGL Version: 2.9.4 [13:28:05] [Client thread/INFO]: Reloading ResourceManager: Defa
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#1150 [13:35] <R8Z> hello
#1151 [13:35] <AriG1776> hi
#1152 [13:35] <R8Z> this support ?
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#1154 [13:35] <AriG1776> please
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#1156 [13:36] <mattym> ??> AriG1776 launcher/crash-log
#1157 [13:36] <Absol> AriG1776: We need to see your crash log, which appears after a crash.
#1158 [13:36] <Absol> AriG1776: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1159 [13:37] <AriG1776> Completely ignored arguments: [--nativeLauncherVersion, 301] [13:28:03] [Client thread/INFO]: Setting user: AriC1776 [13:28:03] [Client thread/INFO]: (Session ID is <censored>) [13:28:05] [Client thread/INFO]: LWJGL Version: 2.9.4 [13:28:05] [Client thread/INFO]: Reloading ResourceManager: Default [13:28:06] [Sound Library Loader/INFO]: Starting up SoundSystem... [13:
#1160 [13:38] <AriG1776> Completely ignored arguments: [--nativeLauncherVersion, 301] [13:28:03] [Client thread/INFO]: Setting user: AriC1776 [13:28:03] [Client thread/INFO]: (Session ID is <censored>) [13:28:05] [Client thread/INFO]: LWJGL Version: 2.9.4 [13:28:05] [Client thread/INFO]: Reloading ResourceManager: Default [13:28:06] [Sound Library Loader/INFO]: Starting up SoundSystem... [13:28:06] [Thread-5/INFO]: Initializing LWJGL OpenAL [13:28:06] [Thre
#1161 [13:40] <mattym> AriG1776, Follow the instructions
#1162 [13:42] <AriG1776> done.
#1163 [13:42] <mattym> keep reading
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#1166 [13:43] <AriG1776> i shared everything
#1167 [13:44] <mattym> AriG1776, You need to post it to the paste site, then get the link to the post
#1168 [13:45] <AriG1776> http://bugreport.sun.com/bugreport/crash.jsp
#1169 [13:45] <AriG1776> it wasnt letting me before
#1170 [13:46] <mattym> AriG1776, Thats not the site the instructions told you to use
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#1172 [13:46] <mattym> ??> AriG1776 launcher/crash-log
#1173 [13:46] <Absol> AriG1776: We need to see your crash log, which appears after a crash.
#1174 [13:46] <Absol> AriG1776: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1176 [13:47] <mattym> AriG1776, Please follow the instructions from Absol
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#1178 [13:47] <AriG1776> i just posted the link that it gave me
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#1180 [13:48] <AriG1776> i already posted it to paste it
#1181 [13:50] <mattym> AriG1776, You need to copy the crash to paste.ubuntu.com, enter something in the poster box, then hit Paste!
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#1183 [13:50] <mattym> AriG1776, After that get me the url/link/address of the page it takes you to
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#1185 [13:51] <Dirk> My 1.9 minecraft version crashes on WIn10 with an EXCEPTION_ACCESS_VIOLATION. anyone knows where to look for solution?
#1186 [13:51] <AriG1776> http://paste.ubuntu.com/15394200/
#1187 [13:51] <mattym> ??> Dirk launcher/crash-log
#1188 [13:51] <Absol> Dirk: We need to see your crash log, which appears after a crash.
#1189 [13:51] <Absol> Dirk: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1190 [13:52] <mattym> AriG1776, Go into Options, Video Settings, make sure that both Vsync and VBO's are set to on
#1191 [13:53] <xX_mz19_Xx> http://paste.ubuntu.com/15394262/
#1192 [13:53] <Dirk> http://paste.ubuntu.com/15394294/
#1193 [13:53] <HelloWorld> Minecraft. Vanilla. 1.9. My game keeps crashing every time I try to load a world (new or old). I have updated my graphics card. It was working fine a few days ago and suddently stopped working. http://paste.ubuntu.com/15394297/
#1194 [13:54] <mattym> xX_mz19_Xx, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will need to downgrade to Windows 8, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#1196 [13:55] <mattym> Dirk and HelloWorld make sure that in the games Option, Video Settings, that Vsync and VBO's are both set to ON
#1197 [13:56] <HelloWorld> will try right now and get back to you
#1198 [13:56] <AriG1776> both are on
#1199 [13:56] <xX_mz19_Xx> how to downgrade on windows 8
#1200 [13:57] <mattym> AriG1776, Then try loading the worlds again
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#1202 [13:57] <HelloWorld> It worked for me. Thanks. No idea how it got changed but thanks for the help
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#1204 [13:57] <HelloWorld> :D
#1205 [13:57] <mattym> xX_mz19_Xx, When did you install 8.1?
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#1207 [13:57] <Dirk> Thank you. VBO's was off. Now fixed!
#1208 [13:57] <xX_mz19_Xx> i don't know
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#1211 [13:58] <mattym> xX_mz19_Xx, If you dont know how to downgrade it on your own. I suggest you take it to a store or shop that will do so for you.
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#1215 [13:58] <xX_mz19_Xx> okay thanks for helping
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#1217 [13:59] <WhatsInAName> i dont wanna sound like the melon who always asks these kinds of questions, but i cant get anyone to connect to my minecraft server, any ideas on what i could do?
#1218 [13:59] <AriG1776> its still happening
#1219 [13:59] <mattym> WhatsInAName, Have you port forwarder?
#1220 [13:59] <WhatsInAName> yeah
#1221 [14:00] <mattym> AriG1776, Get me a link to the current crash
#1222 [14:00] <mattym> WhatsInAName, And when you want people to connect, have you given them your external IP address
#1223 [14:00] <baneturtle> mattym - Sorry, bad multitasking etiquette. Yes, I have all of my correct account info - including transaction and order ID - and gave them everything that was asked. It should be easy to prove, but I'm guessing I'm just in a longer backlog than "when should I hear back" says.
#1224 [14:00] <WhatsInAName> yes, external ip
#1225 [14:00] <WhatsInAName> from http://www.whatsmyip.org/
#1226 [14:00] <AriG1776> do you want it on the paste place
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#1228 [14:00] <mattym> AriG1776, yes
#1229 [14:00] <baneturtle> Since "forgot password" isn't sending me an email, my guess is that my account has somehow been hijacked.
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#1234 [14:01] <mattym> baneturtle, From what you said initially, they are still working on emails from before your initial one
#1235 [14:01] * xX_mz19_Xx [xX_mz19_Xx@notlogged] has quit. (Quit: Web client closed)
#1236 [14:01] <miraclemind> whats the link to e-mail mojang?
#1237 [14:01] * vegueta777 [vegueta777@notlogged] has joined #minecrafthelp
#1238 [14:01] <mattym> miraclemind, For what purpose?
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#1240 [14:02] <AriG1776> http://paste.ubuntu.com/15394381/
#1241 [14:02] <baneturtle> Yes, I have received no response. I figured a week was long enough to send a follow-up, since they said it would likely be a couple of days. I know these systems aren't perfect...never know if the first didn't get there.
#1242 [14:02] <mattym> AriG1776, And you are sure both settings are on?
#1243 [14:02] <AriG1776> yes
#1244 [14:02] <AriG1776> they were on the first time
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#1246 [14:02] <miraclemind> my account isn't working
#1247 [14:02] <mattym> baneturtle, They send no auto reply. If you sent the first early last week, you should hear something soon
#1248 [14:02] <mattym> miraclemind, How so
#1249 [14:03] <mattym> ??> AriG1776 win/dxdiag
#1250 [14:03] <Absol> AriG1776: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1251 [14:03] <miraclemind> ever since i migrated my account, when i tried to log in it said there was an error with the username or password
#1252 [14:03] <baneturtle> OK, thanks for the perspective.
#1253 [14:03] * CaptainHawttie [CaptainHawttie@notlogged] has joined #minecrafthelp
#1254 [14:03] <mattym> ??> miraclemind mojang/email
#1255 [14:04] * Bill [Bill@notlogged] has joined #minecrafthelp
#1256 [14:04] <Absol> miraclemind: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1257 [14:04] <Absol> miraclemind: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1259 [14:04] <mattym> miraclemind, Fill in the form Absol linked
#1260 [14:04] <AriG1776> thanks
#1261 [14:04] <miraclemind> ok, thanks
#1262 [14:04] <miraclemind> first i will try logging in one more time to make sure I'm not e-mailing for nothing
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#1264 [14:05] <CaptainHawttie> Hello? I need help... I can not log on my alt, DonaldTrumpFTW, I'm afraid it was hacked.. I checked the password and email million times and they're fully right.. I sent mail to Mojang 5 days ago and didn't receive any reply.. What can I do? Please help asap :/
#1265 [14:06] <WhatsInAName> ^^ what an amazing alt name :P
#1266 [14:06] <CaptainHawttie> Thanks xD
#1267 [14:06] <baneturtle> miraclemind - You might try using the "forgot password" feature. If you don't get any email (don't forget to check spam) you might have a larger issue. That's what's up with my account and I'm still waiting.
#1268 [14:06] <WhatsInAName> np lol
#1269 [14:06] <miraclemind> ok, thank you!
#1270 [14:06] <miraclemind> ok, thank you!
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#1272 [14:06] <CaptainHawttie> Thanks Miraclemind, I tried it but it says the email is incorrect, Ugh.. I'm really worried.
#1273 [14:06] <mattym> WhatsInAName, WHat kind of error do people get when trying to connect?
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#1275 [14:07] <WhatsInAName> connect timed out
#1276 [14:07] <mattym> CaptainHawttie, Are you able to log into your other account?
#1277 [14:07] <mattym> WhatsInAName, Whats the ip for it
#1278 [14:07] <CaptainHawttie> Yes mattym.
#1279 [14:07] <CaptainHawttie> They're on diffrent emails tho.
#1280 [14:07] <WhatsInAName> 86.190.84.153
#1281 [14:07] <mattym> CaptainHawttie, Then wait on the reply from mojang
#1282 [14:07] * baneturtle [baneturtle@notlogged] has quit. (Quit: Web client closed)
#1283 [14:07] <mattym> .mcping 86.190.84.153
#1284 [14:07] <ExtremeBot> mattym: Sorry, but 86.190.84.153:25565 appears to be down! (Request timed out)
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#1286 [14:08] <mattym> WhatsInAName, Are you sure you have properly set up the port forwarding?
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#1288 [14:08] <WhatsInAName> yeah
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#1290 [14:08] <mattym> WhatsInAName, On the computer that is acting as the server, have you made sure to make exceptions for Minecraft and Java in the firewall
#1291 [14:08] <GreyVulpine> WhatsInAName - Please copy the server log to http://paste.ubuntu.com and give us the URL
#1292 [14:09] <CaptainHawttie> I already waited 5 days, Should I re-send them another mail, Or should I just wait?
#1293 [14:09] <GreyVulpine> CaptainHawttie - Please just wait.
#1294 [14:09] <WhatsInAName> yes, i've done most things people forget about lol
#1295 [14:09] <mattym> WhatsInAName, Can you connect?
#1296 [14:09] <CaptainHawttie> Okay GreyVulpine. Thanks for the help guys! :D
#1297 [14:09] <CaptainHawttie> Bye! :P
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#1299 [14:09] <WhatsInAName> i can connect yes
#1300 [14:10] <WhatsInAName> using localhost as the ip
#1301 [14:10] <mattym> WhatsInAName, Ok
#1302 [14:10] <mattym> WhatsInAName, Feeling like you may not have properly set up port forwarding
#1303 [14:10] * GreyVulpine would like to see the server log from WhatsInAName
#1303 [14:10] <DetroxD> ola
#1304 [14:10] <DetroxD> oi
#1305 [14:10] * lucasvidal [lucasvidal@notlogged] has joined #minecrafthelp
#1306 [14:10] <DetroxD> sou portuguese
#1307 [14:11] * lucasvidal [lucasvidal@notlogged] has quit. (Client Quit)
#1308 [14:11] <mattym> ??> DetroxD lang/pt
#1309 [14:11] <Absol> DetroxD: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1310 [14:12] <WhatsInAName> just a sec GreyVulpine
#1311 [14:12] <mattym> ??> WhatsInAName paste
#1312 [14:12] <Absol> WhatsInAName: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1313 [14:12] <mattym> WhatsInAName, Use the paste site Absol linked for logs
#1314 [14:13] <DetroxD> my windows 7 home premium is for it not to play the what should I do
#1315 [14:13] <DetroxD> ???
#1316 [14:13] <WhatsInAName> https://paste.ubuntu.com/15394521/
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#1318 [14:14] <mattym> ??> WhatsInAName mods
#1319 [14:14] <DetroxD> my windows 7 home premium is for it not to play the what should I do
#1320 [14:14] <Absol> WhatsInAName: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1321 [14:14] <DetroxD> how should I proceed
#1322 [14:14] <Absol> WhatsInAName: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1323 [14:14] <mattym> DetroxD, What is the problem exactly?
#1324 [14:15] <DetroxD> my windows 7 home premium is for it not to play the what should I do
#1325 [14:15] <WhatsInAName> yeah ok, worth a shot though
#1326 [14:15] <WhatsInAName> thanks anyway
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#1332 [14:18] <rinkofbeen> Hi, i want to start minecraft and it says to me there is a problem with format of pixels, there you have mi directx status: http://paste.ubuntu.com/15394565/
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#1336 [14:22] <GreyVulpine> rinkofbeen - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#1349 [14:31] <Ak_TheDead_12> http://paste.ubuntu.com/15394831/
#1350 [14:32] <Ak_TheDead_12> E actualizado el pc a windows 10 y no me deja jugar
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#1355 [14:44] <Guest46900> hello so any one know why game crashes every time in 1.9
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#1374 [15:01] <Endy> I need help with updating my drivers to play minecraft (i just updated to windows 10) i
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#1377 [15:02] <RyaanPlay> oi
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#1384 [15:11] <ImJerryCanYT> Whenever i sign into a server and even single player all the blocks are different colors and some are invisible and they like flash and i have tried to restart minecraft and it still happens. can someone helpp?
#1385 [15:12] <PSX14_G> o meu problema e assim meu minecraft funciona normal mais ganhei um notebook usado e baixei o minecraft mais ele buga dizendo q prescizo atualizar a placa de video mais n consigo podem me ajudar ?
#1386 [15:21] * kole [kole@notlogged] has joined #minecrafthelp
#1387 [15:21] <kole> hello i have been having problem with my minecraft multiplayer on my ps3
#1388 [15:22] <kole> when i start an offline world and turn on a second controller and try to connect it I can't
#1389 [15:23] <Cykrix> kole, most of us dont have console experience
#1390 [15:23] <kole> it was all fine till about a month or so ago and it now won't let us connect any other controllers for splitscreen
#1391 [15:23] * Squeaky_Clean [Squeaky_Clean@notlogged] has joined #minecrafthelp
#1392 [15:24] <mattym> kole, Are you using an HDMI cable for your connection from the console to the TV
#1393 [15:24] <kole> I was told by mojang that you guys could help
#1394 [15:24] <kole> yes HDMI
#1395 [15:24] <PSX14_G> podem com minha placa de video pra meu minecraft funcionar
#1396 [15:24] <mattym> kole, And once the second controller is in, you are either pressing the PS or Start button
#1397 [15:25] <Cykrix> kole, 'most' some can, not alot of ppl. Most of us are complete noobs to console versions
#1398 [15:25] <PSX14_G> prescizo atualixar e n consigo
#1399 [15:25] <mattym> ??> PSX14_G lang/pt
#1400 [15:25] <Absol> PSX14_G: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1401 [15:25] <kole> i press the PS button to turn the controller on then the start button to try and join in
#1402 [15:25] <PSX14_G> okay
#1403 [15:25] <PSX14_G> tanks
#1404 [15:25] <PSX14_G> tanks
#1405 [15:25] <Squeaky_Clean> Hi i play minecraft on a mac computer and when i play in creative mode and use cheats to go in survival mode I can't use anything nor can i break blocks.
#1406 [15:26] <Cykrix> Squeaky_Clean, what is the number your using for survival
#1407 [15:26] <PSX14_G> tanks my problem and my SO normal work minecraft More won hum notebook USED and downloaded Minecraft More IT buga saying q prescizo upgrade the video card n More Can I CAN help me
#1408 [15:26] <mattym> kole, Any change to the PS3 since you last used it?
#1409 [15:26] <PSX14_G> my problem and my SO normal work minecraft More won hum notebook USED and downloaded Minecraft More IT buga saying q prescizo upgrade the video card n More Can I CAN help me
#1410 [15:27] <kole> Nope just new updates for minecraft
#1411 [15:27] <Cykrix> PSX14_G, Dont repeate yourself.
#1412 [15:27] <Cykrix> repeat*
#1413 [15:27] <mattym> ??> PSX14_G win/dxdiag
#1414 [15:27] <Absol> PSX14_G: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1415 [15:13] <Squeaky_Clean> where can I find the number?
#1416 [15:13] <PSX14_G> you skype ?
#1417 [15:13] <Cykrix> Squeaky_Clean, it'd be like /gamemode 0, 1, 2
#1418 [15:13] <Cykrix> or what command are you usin i should say
#1419 [15:13] <Cykrix> using*
#1420 [15:14] <mattym> kole, Check the PS3's video output settings, make sure it is still set to 1080p
#1421 [15:14] <Squeaky_Clean> Oh it is /gamemode 2
#1422 [15:14] <Cykrix> Squeaky_Clean, /gamemode 0
#1423 [15:14] <kole> ok brb
#1424 [15:14] <Cykrix> 2 is adventure mode
#1425 [15:14] <Cykrix> which you cannot break/mine/place in
#1426 [15:15] <PSX14_G> No I can do what u advised me already tried it sends update more I can n
#1427 [15:15] <Squeaky_Clean> oh okay thanks
#1428 [15:16] <Cykrix> 0;Survival 1;Creative 2;Adventure 3;Spectate
#1429 [15:17] <Squeaky_Clean> Okay thank you! Have a good day :)
#1430 [15:17] <mattym> PSX14_G, Do the instructions in the link from Absol, get me the url/address it has you create
#1431 [15:17] <kole> ok it is still set to 1080
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#1433 [15:18] <mattym> kole, I havent messed with it much on the PS3, did you by any chance delete secondary users for the console?
#1434 [15:18] <mattym> kole, I believe you need to have a second or guest user for the person doing split screen
#1435 [15:19] <kole> yes i have guest users created
#1436 [15:19] <Cykrix> Can guest users even play split?
#1437 [15:19] <CubeTheThird> splitscreen issues/
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#1439 [15:19] <CubeTheThird> ?
#1440 [15:19] <Cykrix> yep
#1441 [15:20] <CubeTheThird> kole, is your console connected to ah HDTV with an HDMI cable?
#1442 [15:20] <mattym> kole, Is the second controller working otherwise?
#1443 [15:20] <CubeTheThird> *an
#1444 [15:20] <mattym> CubeTheThird, Already been through that
#1445 [15:20] <CubeTheThird> mattym, and you checked screen resolution?
#1446 [15:20] <kole> yes the second controller works
#1447 [15:20] <mattym> yeah
#1448 [15:21] <PSX14_G> tanks
#1449 [15:21] <PSX14_G> I will try to decide if I Get Here I come to say thank you if not Getting Help I ask again ok
#1450 [15:21] <CubeTheThird> and the console is running on 1080p right?
#1451 [15:21] <kole> yes its connected to an HDTV
#1452 [15:21] <mattym> kole, Have you tried turning the console completely off then restarting it?
#1453 [15:22] <kole> one day i just couldn't play multiplayer on minecraft
#1454 [15:22] <kole> yes
#1455 [15:22] <Cykrix> PSX14_G, Follow what absol said originally.
#1456 [15:23] <Cykrix> ??> PSX14_G win/dxdiag
#1457 [15:23] <Absol> PSX14_G: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1458 [15:23] <Cykrix> It creates a file for us that we can help you with
#1459 [15:24] <mattym> kole, Turn it completely, then i think if you press and hold the power button till it beeps, it should ask you to reconfirm the device its connected to
#1460 [15:24] <kole> ok ill try brb
#1461 [15:26] <mattym> kole, er, Turn it OFF completely, then press and hold to turn back on, missed a word there
#1462 [15:30] <kole> IT WORKED THANK YOU SO MUCH mattym
#1463 [15:30] <mattym> good to know that works
#1464 [15:31] <kole> yes i will remember that from now on u r the boom digidy
#1465 [15:32] <kole> cya thank u again
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#1469 [15:43] <Lexia> hi guys
#1470 [15:43] <Lexia> by any chance does anyone know what the "Esper net" means? and is i like a chat forum?
#1471 [15:44] <Lexia> and it there other ways to use it?
#1472 [15:44] <Anna> Lexia: this is a minecraft help channel
#1473 [15:44] <Anna> esper.net is what this chat is on
#1474 [15:44] <Anna> this is one of many channels on esper
#1475 [15:46] <Lexia> hmm
#1476 [15:47] <Lexia> is it possible to create a channele for your self?
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#1478 [15:48] <mattym> Lexia, Yes, but you should get yourself a propper IRC client to do so
#1479 [15:48] <mattym> Lexia, Im not sure if you can register a channel via webchat or not
#1480 [15:48] <Lexia> oh i see
#1481 [15:49] <Lexia> i was just wondering because i wanted to make a place where me and my freind could openly chat online about stuff we oer heard, ect
#1482 [15:49] <Lexia> thanks for the info
#1483 [15:49] <Lexia> byw
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#1486 [15:53] <CubeTheThird> or you could just use a chat client, instead of IRC lol
#1487 [15:55] <mattym> some people
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#1491 [15:59] <CubeTheThird> tox xeems promising
#1492 [15:59] <CubeTheThird> *seems
#1493 [16:03] <mattym> gchat has been serving me well
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#1501 [16:23] <isaias> hola no puedo ingrezar a mine craft me dice error y me aparece esto Minecraft Crash Report ---- // This is a token for 1 free hug. Redeem at your nearest Mojangsta: [~~HUG~~] Time: 15/03/16 10:01 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.o
#1502 [16:23] * Jenna [Jenna@notlogged] has joined #minecrafthelp
#1503 [16:25] <Jenna> Having trouble downloading upgraded Pixels. First time trying to install/play. http://paste.ubuntu.com/15396586/
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#1505 [16:26] * ltyler4801 [ltyler4801@notlogged] has joined #minecrafthelp
#1506 [16:26] <ID1938> hey, I Need Help Quick!
#1507 [16:26] <ltyler4801> Hey can anyone here help with villager spawning?
#1508 [16:26] <ID1938> Someone Just Hacked My Account!
#1509 [16:13] <CubeTheThird> ID1938, what makes you say that?
#1510 [16:13] <CubeTheThird> ltyler4801, I recommend you look on the minecraft forums for info about it
#1511 [16:13] <CubeTheThird> Jenna, one moment
#1512 [16:14] <CubeTheThird> Jenna, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#1513 [16:15] <Jenna> awesome, thank you, I'll give that a shot
#1514 [16:15] <ltyler4801> I did got the full command here: /summon Villager ~1 ~ ~ {Profession:3,CustomName:"Bartender",CustomNameVisible:1,Career:3,CareerLevel:42,CanPickUpLoot:0,PersistenceRequired:1,Silent:1,Invulnerable:1,Attributes:[{Name:"generic.knockbackResistance",Base:"1f"},{Name:"generic.movementSpeed",Base:"0f"}],Offers:{Recipes:[{buy:{id:"gold_nugget",Count:4},maxUses:9999999,sell:{id:373,Damage:8196,Count:1,display:{Name:"Beer"}},rewardExp:false}]}}
#1515 [16:15] <ltyler4801> The "beer" still says potion of poision
#1516 [16:15] <ltyler4801> poison*
#1517 [16:15] * ImJerryCanYT [ImJerryCanYT@notlogged] has quit. (Quit: Web client closed)
#1518 [16:16] <CubeTheThird> ltyler4801, you should ask on the minecraft forums then. This chatroom is for tech support
#1519 [16:16] <ltyler4801> okay thanks
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#1522 [16:22] <cbarber> Can anyone explain why/how multiple users have the same *current* name? https://namemc.com/s?SpaceUnnicorn
#1523 [16:22] <cbarber> https://sessionserver.mojang.com/session/minecraft/profile/1d44503ecdf049179fa314bdd3cf6660
#1524 [16:22] <cbarber> https://sessionserver.mojang.com/session/minecraft/profile/82fc9406e5734442a95dbdbd6557f699
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#1527 [16:23] <CubeTheThird> cbarber, there was an exploit used to make it. It's already being corrected
#1528 [16:23] <ID1938> Back and CubeTheThird, I checked my email and someone delete the email that used to reset password and Email. They forgot to remove the Email From TRASH Bin
#1529 [16:24] * dairon [dairon@notlogged] has joined #minecrafthelp
#1530 [16:24] <cbarber> CubeTheThird: I'm developing against the api. Is there any data that indicates the correction?
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#1532 [16:24] <CubeTheThird> ID1938, ok. You'll have to contact Mojang about this
#1533 [16:25] <CubeTheThird> ??> ID1938 mojang/email
#1534 [16:25] <Absol> ID1938: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1535 [16:25] <Absol> ID1938: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1538 [16:26] <Mikaeel> Can someone help me?
#1539 [16:26] <CubeTheThird> cbarber, when it's fully rectified, there should be no instances of multiple names with the same account
#1540 [16:26] <CubeTheThird> Mikaeel, with?
#1541 [16:27] <Mikaeel> i was playing minecraft, and everythng was fine, but i started a new world and the textures keep kind of changing
#1542 [16:27] <urielsalis> Mikaeel, go to options, graphics settings and set VBO and VSync to on
#1543 [16:28] <urielsalis> Mikaeel, and also set mipmap to 0
#1544 [16:28] <Mikaeel> not the textures, i dont know how to explain it
#1545 [16:28] <Mikaeel> I'll try it
#1546 [16:28] <cbarber> CubeTheThird: to be clear, I'm talking about multiple accounts with the same current name, not multiple names with the same account.
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#1550 [16:29] <GreyVulpine> cbarber - Indeed, it's a known issue.
#1551 [16:29] <CubeTheThird> cbarber, yes I know
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#1554 [16:30] <cbarber> Is there a bugtracker for it?
#1555 [16:30] * ziga [ziga@notlogged] has quit. (Client Quit)
#1556 [16:30] <cbarber> *public bug tracker
#1557 [16:30] <GreyVulpine> Yes. Public? No.
#1558 [16:31] <CubeTheThird> cbarber, it has already been reported to bugs.mojang.com as a private report
#1559 [16:31] <Spicy> Hello, I am experiencing an issue on my new PC, the internet is fine, ping of 33ms, and CS:GO online worked fine, but i can only stay connected to minecraft servers for about 1-2 minutes tops, maybe just a few seconds, before timing out. cant find any fixes online. both public and private firewalls are disabled
#1560 [16:31] <Spicy> which helped but didnt fix it
#1561 [16:32] <Spicy> any tips/help?
#1562 [16:33] <CubeTheThird> Spicy, with any server?
#1563 [16:33] <Spicy> yep
#1564 [16:33] <CubeTheThird> Spicy, can you test this one: mctest.ae97.net
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#1566 [16:34] <Spicy> i am not on that pc at the moment i am on my laptop
#1567 [16:34] <cbarber> CubeTheThird: GreyVulpine: Ok. Thanks for the info. Any suggestions for selecting the "correct" player for the name in the iterim?
#1568 [16:34] <Mikaeel> oh, thanks a lot urielsalis :D
#1569 [16:34] <Mikaeel> it's working
#1570 [16:34] <Mikaeel> Thanks, seeya
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#1573 [16:35] <CubeTheThird> Spicy, then come back when you're on that PC?
#1574 [16:36] <Spicy> alright it will be a while i dont have a keyboard for it yet :P
#1575 [16:36] <Spicy> thanks though ill come back
#1576 [16:36] * urielsalis tips hat
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#1578 [16:39] * Absol kicked DanTDM from #minecrafthelp (Reason: anTDM :You are not him. Do not impersonate because it's terrible (#435))
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#1580 [16:40] <iKilledMyself> hi
#1581 [16:41] <Extreme> iKilledMyself: Hi.
#1582 [16:41] <iKilledMyself> you copyed my name
#1583 [16:42] <Extreme> iKilledMyself: Is there something we can help you with?
#1584 [16:43] <bluefaceCody> Sorry, i just found the type bar...
#1585 [16:43] <urielsalis> Extreme has had his username registered here for 3 years, 14 weeks, 3 days...
#1586 [16:45] * tyteen4a03 kicked iKilledMyself from #minecrafthelp (Reason: KilledMyself :Stop wasting our time.)
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#1589 [16:46] <FTGReverend> Hi
#1590 [16:48] <CubeTheThird> FTGReverend, do you need something?
#1591 [16:48] <FTGReverend> Hi, yes
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#1593 [16:49] <CubeTheThird> FTGReverend, so.. what do you need?
#1594 [16:50] * ID1938 [ID1938@notlogged] has quit. (Ping timeout: 195 seconds)
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#1596 [16:51] <FTGReverend> So, when i start minecraft it crashes, saying my pixels arent acelorated. yet when i went to update my graphics card it says they are updated already
#1597 [16:52] * Buz [Buz@notlogged] has joined #minecrafthelp
#1598 [16:52] <urielsalis> FTGReverend, we need a dxdiag report. Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1599 [16:52] <Buz> hi
#1600 [16:52] <urielsalis> hi Buz
#1601 [16:52] <Buz> hi
#1602 [16:52] <Buz> Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID.
#1603 [16:52] <dukedemon22> Hey guys my minecr aft isnt working. I can get it open and all but when i try to open a world or server it cr ashes on me should i send the error through?
#1604 [16:52] <FTGReverend> http://paste.ubuntu.com/15396951/
#1605 [16:52] <Buz> my friend gave me the acc and he doesn't have the TID ?
#1606 [16:52] <urielsalis> ??> Buz account/trans-id
#1607 [16:52] <Absol> Buz: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1608 [16:53] <urielsalis> Buz, then is not your account, is your friend's
#1609 [16:53] <urielsalis> dukedemon22, go to options, graphics settings and set VBO and VSync to on
#1610 [16:53] <urielsalis> FTGReverend, download and install http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2064
#1611 [16:53] <Buz> ik it's my friends
#1612 [16:53] <dukedemon22> thanks ill try that now urielsalis
#1613 [16:53] <Buz> but he doesn't have the TID
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#1615 [16:54] <urielsalis> Buz, your friend will have to contact Mojang, http://help.mojang.com/customer/portal/articles/361380
#1616 [16:54] <FTGReverend> MIght i ask which one I should download. It gives me 2 downloads
#1617 [16:55] <CubeTheThird> FTGReverend, first one
#1618 [16:55] <Juaan> My minecraft account is based around an email that is no longer accessible by myself, as it was hacked. I also dont know the security questions as they were changed in the previous. How might I be able to get my account back?
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#1620 [16:55] <dukedemon22> worked out great m8 thanks
#1621 [16:56] <CubeTheThird> Juaan, contact Mojang
#1622 [16:56] <CubeTheThird> ??> Juaan mojang/email
#1623 [16:56] <Absol> Juaan: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1624 [16:56] <Absol> Juaan: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1625 [16:56] <FTGReverend> Downloading
#1626 [16:57] * urielsalis tips hat
#1626 [16:57] * CubeTheThird cuts a hole in urielsalis' hat
#1626 [16:57] * urielsalis steals CubeTheThird hat
#1626 [16:58] * CubeTheThird didn't realize he was wearing a hat
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#1628 [17:04] <FTGReverend> It finished
#1629 [17:05] <urielsalis> FTGReverend, install it
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#1631 [17:05] <FTGReverend> I hit finsh if thats what you mean lol
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#1633 [17:06] <urielsalis> FTGReverend, reboot your pc and play :)
#1634 [17:07] <FTGReverend> Awesome. Hopefully I wont need to come back lol
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#1642 [17:09] <dana> i am comming up with a pixel format not accelerated error - i have tried to update my drivers but they are up to date - i am running windows 10
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#1644 [17:09] <urielsalis> dana, we need a dxdiag report. Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1645 [17:10] <dana> sorry the address is http://paste.ubuntu.com/15397240/
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#1647 [17:10] <CubeTheThird> dana, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#1651 [17:11] <dana> i'll try the newer laptop but it was having problems previously as well thanks ill come back after
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#1658 [17:14] <GalaxyWolfxD> i need help with using minecraft it keeps crashing for some reason and i think its because my desktop updated to windows 10 what do id o
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#1663 [17:15] <urielsalis> GalaxyWolfxD, we need a dxdiag report. Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1664 [17:15] <xwing75_> my minecraft wont load anyu cunks
#1665 [17:15] * Juaan [Juaan@notlogged] has quit. (Quit: Web client closed)
#1666 [17:15] <xwing75_> useing 1.9
#1667 [17:15] <urielsalis> xwing75_, what do you mean?
#1668 [17:16] <xwing75_> it keeps loading a nd relaoding the same chunk all over the world
#1669 [17:16] <GalaxyWolfxD> i have a report just what do i do now
#1670 [17:16] <urielsalis> xwing75_, we need a dxdiag report. Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1671 [17:16] <xwing75_> 1.9
#1672 [17:17] <urielsalis> xwing75_, please make a dxdiag report with the link absol gave you
#1673 [17:17] <xwing75_> working on it
#1674 [17:19] <GalaxyWolfxD> i have a report what do i do now
#1675 [17:19] <urielsalis> GalaxyWolfxD, give us the link
#1676 [17:20] <GalaxyWolfxD> http://paste.ubuntu.com/15397336/
#1677 [17:20] <GalaxyWolfxD> there
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#1679 [17:20] <jdawgjosh> Hello
#1680 [17:20] <urielsalis> GalaxyWolfxD, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#1681 [17:20] <urielsalis> hi jdawgjosh
#1682 [17:21] <GalaxyWolfxD> im confused to how to do that can you please explain more
#1683 [17:22] <urielsalis> GalaxyWolfxD, a computer shop will be able to assist with that
#1684 [17:22] <urielsalis> ??> GalaxyWolfxD win/downgrade
#1685 [17:22] <Absol> GalaxyWolfxD: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1686 [17:22] <xwing75_> http://paste.ubuntu.com/15397607/
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#1688 [17:22] <xwing75_> is this the link you want
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#1690 [17:23] <jdawgjosh> I'm having a problem where my I cannot log into my account on minecraft.net and the technic launcher. I have logged in with the same email for a long time and all of the sudden it won't work?
#1691 [17:23] <jensmith633> my graphics card seems to be messed up and glitches out like crazy but only when I play minecraft. http://paste.ubuntu.com/15397605/
#1692 [17:24] <urielsalis> xwing75_, download and install http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%20XP%20-%20Professional/Home&RenderOnServer=true
#1693 [17:24] <xwing75_> that might be the same prob. im having with my minecraft
#1694 [17:24] <urielsalis> xwing75_, saying that, you shouldnt be trying to play in a pc with Windows XP
#1695 [17:24] <urielsalis> jensmith633, one moment
#1696 [17:24] <GalaxyWolfxD> ok thx
#1697 [17:24] <urielsalis> jdawgjosh, did you reset your password?
#1698 [17:25] <urielsalis> jensmith633, download and install https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
#1699 [17:25] <xwing75_> i know but my parents wont get an higher windows version
#1700 [17:26] <urielsalis> Its not that expensive... And there is always linux there. xubuntu should work fine in it and its free
#1701 [17:27] <xwing75_> ive tried to get them to update but they say Windows XP is fine
#1702 [17:13] <jdawgjosh> I have changed it but then it wont log me on. I pressed change password, put my email in and it sent it to my account and then i changed it, after that I entered email with changed password, and still didn't work.
#1703 [17:13] <urielsalis> xwing75_, You can play with it, but that doesnt mean you should. Its not going to be updated anymore, so it has a lot of security issues and its not designed for modern use
#1704 [17:13] <xwing75_> i know
#1705 [17:13] <urielsalis> xwing75_, Google Xubuntu, there should be tutorials to dual boot somewhere there
#1706 [17:14] <xwing75_> k thx for your help
#1707 [17:14] <urielsalis> ??> jdawgjosh login/throttle
#1708 [17:14] <Absol> jdawgjosh: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1709 [17:14] <Absol> jdawgjosh: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1710 [17:14] * urielsalis tips hat
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#1711 [17:16] <jensmith633> I downloaded it and it said what Im about to install is an older version than what I have?
#1712 [17:16] <urielsalis> jensmith633, replace it with it
#1713 [17:16] <jdawgjosh> Thank you for your help :)
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#1715 [17:17] * urielsalis tips hat
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#1717 [17:23] <TNT_Cap> Everytime I try to use the new 1.9, I keep crashing contineuosly and I do not know how to make it operate, it keeps saying Exeption access violation, I don't know how to make it work, please help
#1718 [17:24] <urielsalis> TNT_Cap, go to options, graphics settings and set VBO and VSync to on
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#1720 [17:24] <Platzhalter> Hello
#1721 [17:24] <urielsalis> hi Platzhalter
#1722 [17:24] <Platzhalter> I recently got an email (okay, it's not that recently... it was the 19. of january) that the email address of my minecraft account got changed
#1723 [17:24] <TNT_Cap> ok, I'll try, thank ypu Platzhalter
#1724 [17:24] <urielsalis> ??> Platzhalter account/hacked
#1725 [17:24] <Absol> Platzhalter: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1726 [17:24] <Absol> Platzhalter: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1727 [17:25] <Platzhalter> read that already. no, it's not a login issue. i got the email here that my email address was changed, and it was not me
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#1729 [17:26] <urielsalis> Platzhalter, I know, that contains the link to contact Mojang
#1730 [17:26] <Platzhalter> i thought there would be some kinda live support chat. okay, i will follow the instructions, thank you :)
#1731 [17:27] <urielsalis> ??> Platzhalter info/volunteer
#1732 [17:27] <Absol> Platzhalter: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#1733 [17:27] * urielsalis tips hat
#1733 [17:29] <Platzhalter> yeah i know that
#1734 [17:29] <Platzhalter> thanks haha :D
#1735 [17:29] * urielsalis tips hat :)
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#1737 [17:34] <TNT_Cap> urielsalis, thank you very much!!! It worked!!!
#1738 [17:36] * kirby|gone is now known as mrkirby153
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#1741 [17:49] <Kitten_> My game always crashes when I try to join a server. It says something about a bug but Its just too confusing...
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#1743 [17:50] <ingrid> preciso de ajuda
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#1752 [17:57] <ingrid> meu minecraft fica tendo Crash Report por que?
#1753 [17:58] <urielsalis> ingrid, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty spaces, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to
#1754 [17:59] <ingrid> ------------------ System Information ------------------ Time of this report: 3/15/2016, 19:42:49 Machine name: RAYRISSONBR Operating System: Windows NT (6.1, Build 7601) Service Pack 1 Language: Portuguese (Regional Setting: Portuguese) Processor: Intel Pentium II MMX Memory: 2048MB RAMhttp: Page File: 1262MB used, 2832MB available ------------------ DirectX Components ----------
#1755 [18:00] <urielsalis> ingrid, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1756 [18:01] <ingrid> 15398024
#1757 [18:02] <ingrid> http://paste.ubuntu.com/15398024/
#1758 [18:04] <urielsalis> ingrid, we need the full log
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#1762 [18:07] <ingrid> http://paste.ubuntu.com/15398024/+0000
#1763 [18:07] <urielsalis> <urielsalis> ingrid, we need the full log
#1764 [18:08] <ingrid> ------------------ System Information ------------------ Time of this report: 3/15/2016, 19:42:49 Machine name: RAYRISSONBR Operating System: Windows NT (6.1, Build 7601) Service Pack 1 Language: Portuguese (Regional Setting: Portuguese) Processor: Intel Pentium II MMX Memory: 2048MB RAMhttp: Page File: 1262MB used, 2832MB available ------------------ DirectX Components ----------
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#1766 [18:09] <urielsalis> ingrid, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1769 [18:10] <ingrid> http://paste.ubuntu.com/15398024/
#1770 [18:10] <molgreen> hello i have changed my minecarft log in info and still not letting me access my account
#1771 [18:10] <molgreen> could someone aid me in this
#1772 [18:10] <urielsalis> ??> molgreen login/throttle
#1773 [18:10] <Absol> molgreen: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1774 [18:10] <Absol> molgreen: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1775 [18:12] <ingrid> Olá, ta dando Crash Report no meu minecraft keinett launcher alguem pode me ajudar ?
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#1779 [18:13] <urielsalis> Hi again FTGReverend
#1780 [18:13] <urielsalis> Looks like you needed to come back :P
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#1782 [18:13] <HupGump> I don't remember what email is attached to my account lol. It's working thats not the issue lol
#1783 [18:14] <HupGump> Its a VERY old account so its an old email i dont have anymore
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#1785 [18:14] <urielsalis> HupGump, try all your emails in minecraft.net/retrievename
#1786 [18:15] <ingrid> preciso de ajuda
#1787 [18:15] <HupGump> thats the issue. I dont know which email it is. Its so old i dont even remember any old emails i have
#1788 [18:15] <urielsalis> ingrid, we told you what to do. 3 times
#1789 [18:15] <urielsalis> ??> HupGump mojang/email
#1790 [18:15] <Absol> HupGump: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1791 [18:15] <Absol> HupGump: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1792 [18:15] <HupGump> Its attached to an email I most likely dont have anymore
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#1794 [18:16] <Fuzzy> when i get on to minecraft for like 2min it will exit and go to the game out pout screen. what do i do?
#1795 [18:16] <urielsalis> Fuzzy, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty spaces, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to
#1796 [18:17] <Fuzzy> 1 sec
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#1798 [18:20] <Fuzzy> http://paste.ubuntu.com/15398152/ thats it
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#1800 [18:21] <HupGump> I feel like this should be very simple lol. I have my username and password, etc. Just dont remember the email. Ive recently played, I just need my email to migrate to Mojang
#1801 [18:22] <urielsalis> Fuzzy, you idnt cut anything out?
#1802 [18:22] <urielsalis> HupGump, we dont have access to it here
#1803 [18:22] <Fuzzy> r u sure
#1804 [18:23] <HupGump> I know, I just feel like there should be a simple solution "like look at your profile info" but its not there
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#1809 [18:25] <Fuzzy> when i get on to minecraft it just takes me to the game output
#1810 [18:25] <Fuzzy> what do i do
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#1813 [18:26] <Fuzzy> when i get on to minecraft it just takes me to the game output
#1814 [18:26] <Fuzzy> what do i do?
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#1817 [18:13] <Fuzzy> when i get on to minecraft it just takes me to the game output
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#1821 [18:15] <Fuzzy> when i get on to minecraft for 2min it just takes me to the game output. what do i do?
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#1829 [18:46] <faris10000001> ineed help
#1830 [18:47] <faris10000001> I NEED HELP
#1831 [18:47] <faris10000001> http://paste.ubuntu.com/15398344/
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#1834 [18:58] <Tawyen> a
#1835 [18:58] <Tawyen> hello
#1836 [18:59] <Tawyen> Why can not log into my account?
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#1838 [19:00] <Tawyen> wwat?
#1839 [19:01] * Tawyen [Tawyen@notlogged] has joined #minecrafthelp
#1840 [19:01] <Tawyen> Why can not log into my account?
#1841 [19:01] <Tawyen> Why can not log into my account?
#1842 [19:01] <CubeTheThird> Tawyen, what happens when you try?
#1843 [19:01] * Intelhd [Intelhd@notlogged] has joined #minecrafthelp
#1844 [19:02] <Tawyen> http://prntscr.com/afs4y5
#1845 [19:03] <Intelhd> hey guys, i have a problem with minecraft it have a very low fps at the start menu and when i want to play i cant start a new world or join a server
#1846 [19:03] <Tawyen> help pls
#1847 [19:03] <CubeTheThird> Tawyen, have you tried resetting your password?
#1848 [19:03] <Tawyen> no
#1849 [19:03] <CubeTheThird> Intelhd, what happens when you try joining?
#1850 [19:03] <CubeTheThird> ??> Tawyen account/reset-password
#1851 [19:03] <Absol> Tawyen: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1852 [19:03] <Absol> Tawyen: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
#1853 [19:03] <Intelhd> then the game crash
#1854 [19:03] <CubeTheThird> Intelhd, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1855 [19:04] <Intelhd> im on 1.9 version
#1856 [19:04] <Tawyen> huy
#1857 [19:04] <Intelhd> ok
#1858 [19:04] <Tawyen> guy
#1859 [19:04] <Tawyen> I can not enter my email
#1860 [19:04] <Tawyen> help pls
#1861 [19:04] <Tawyen> im crying :(
#1862 [19:05] <Tawyen> i need my account
#1863 [19:05] <Tawyen> I paid $100
#1864 [19:05] <CubeTheThird> Tawyen, why can't you enter your email?
#1865 [19:05] <Tawyen> I can not log into my hotmail
#1866 [19:05] <CubeTheThird> Tawyen, then you will have to contact Mojang
#1867 [19:05] <CubeTheThird> ??> Tawyen mojang/email
#1868 [19:06] <Absol> Tawyen: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1869 [19:06] <Absol> Tawyen: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1870 [19:06] <Tawyen> idk my Transaction ID
#1871 [19:06] <CubeTheThird> Tawyen, what method of payment did you use?
#1872 [19:06] <Intelhd> http://paste.ubuntu.com/15398462/
#1873 [19:07] <Intelhd> here is it CUBE
#1874 [19:07] <CubeTheThird> Intelhd, ok, in the game's video settings, turn on VBOs and Vsync
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#1876 [19:08] <Tawyen> I know not bought my minecraft to 3 years
#1877 [19:09] <CubeTheThird> ??> Tawyen account/trans-id
#1878 [19:09] <Absol> Tawyen: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1879 [19:09] <Tawyen> I bought my account for billet
#1880 [19:10] <CubeTheThird> Tawyen, what does that mean?
#1881 [19:10] <Intelhd> nothing changes cube
#1882 [19:11] <CubeTheThird> Intelhd, ok let's check your drivers
#1883 [19:11] <CubeTheThird> ??> Intelhd win/dxdiag
#1884 [19:11] <Absol> Intelhd: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1885 [19:11] <Tawyen> gyu i dont speak english
#1886 [19:11] <Tawyen> boleto
#1887 [19:11] <Tawyen> boleto
#1888 [19:11] <Tawyen> my account
#1889 [19:11] <Tawyen> for boleto
#1890 [19:11] <CubeTheThird> Tawyen, we only speak English
#1891 [19:11] <CubeTheThird> Tawyen, the link Absol gave you shows you how to find your transaction ID
#1892 [19:12] <urielsalis> Tawyen, español?
#1893 [19:13] <Intelhd> ok what i have to do now cube?
#1894 [19:14] <CubeTheThird> Intelhd, give the link to your report here
#1895 [19:14] <Tawyen> portuguese
#1896 [19:14] <urielsalis> ??> Tawyen lang/pt
#1897 [19:14] <Absol> Tawyen: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1898 [19:14] <Intelhd> direct x report?
#1899 [19:14] <CubeTheThird> Intelhd, yes..
#1900 [19:15] <Tawyen> translate is shit
#1901 [19:15] <Absol> Tawyen: Please keep it civil
#1902 [19:15] <Tawyen> i'am using translate
#1903 [19:15] <urielsalis> Tawyen, you got minecraft from minecraft.net?
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#1906 [19:16] <Intelhd> http://paste.ubuntu.com/15398517/
#1907 [19:16] <Intelhd> hahaha sorry
#1908 [19:16] <Tawyen> ye
#1909 [19:16] <CubeTheThird> Intelhd, one moment
#1910 [19:16] <urielsalis> Tawyen, when?
#1911 [19:17] <CubeTheThird> Intelhd, ok you need an update. download and install https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496
#1912 [19:17] <Tawyen> rluhttp://prntscr.com/afs9z4?
#1913 [19:17] <Tawyen> http://prntscr.com/afs9z4 rly?
#1914 [19:18] <urielsalis> .mcstatus
#1915 [19:18] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online][2PSA: '5Source code of this website is now available on GitHub']
#1916 [19:18] <urielsalis> Tawyen, err, that looks like news to me, where you are trying to login?
#1917 [19:19] <Intelhd> ok thank u, i will tell you if this works, i think yes, because you are professional. Thank u cube xD
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#1921 [19:20] <Tawyen> i need helpppppppppp
#1922 [19:20] <Tawyen> pls
#1923 [19:20] <Tawyen> help
#1924 [19:20] <Tawyen> me
#1925 [19:20] * Absol kicked Tawyen from #minecrafthelp (Reason: awyen :Stop spamming)
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#1928 [19:21] <Tawyen> help me pls
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#1930 [19:21] <webrosc> Tawyen, where did you buy minecraft from?
#1931 [19:22] <Tawyen> Shop Brazil
#1932 [19:23] <webrosc> did you buy it from Mojang, or some other website?
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#1935 [19:25] <Kevin_> Hey you guys im op on this server and i was messign with the commands with a sign in my hand anyways now when I try to place it it tells me in chat corrdinates a number and the name of the block any help?
#1936 [19:26] <webrosc> Kevin_, is that using a plugin?
#1937 [19:26] <Kevin_> yes
#1938 [19:26] <webrosc> you may want to find that plugins help place then, we only deal with vanilla here
#1939 [19:27] <Kevin_> oh my bad
#1940 [19:27] <Kevin_> didnt know
#1941 [19:27] <Kevin_> just needed some help
#1942 [19:13] <webrosc> it does tell you that when you join the channel ;)
#1943 [19:13] <Kevin_> my bad
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#1947 [19:16] <Kevin_> heys huys im on a server and im opped this server has plugins but anyhow i was messing with commands with a sign in my hand and now when i try to place the sign it says in the chat the cordinits of the block i places the sign and and a number and the name of the block but it wont place the sign??
#1948 [19:16] <Kevin_> any help
#1949 [19:16] <CubeTheThird> Kevin_, .. you just left and joined the same channel...
#1950 [19:16] * webrosc repeats what he said a moment ago
#1950 [19:16] * urielsalis hides in the shadows
#1950 [19:17] * CubeTheThird shines light on urielsalis
#1950 [19:17] * webrosc drags urielsalis into the light
#1950 [19:17] * urielsalis is a vampire
#1950 [19:17] * urielsalis is ded
#1950 [19:18] <Kevin_> what the heck
#1951 [19:18] * webrosc sweeps up urielsalis ashes and hands then to CubeTheThird
#1951 [19:18] <Kevin_> i went on a different website??
#1952 [19:18] <Kevin_> lol
#1953 [19:18] <Kevin_> my bad again!
#1954 [19:18] <webrosc> Kevin_, nope same channel
#1955 [19:18] <Kevin_> i thought it was different
#1956 [19:18] * CubeTheThird snorts ashes
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#1959 [19:27] <Remy> Hi, I was wondering if I could get some help with a DxDiag report. I did everything that it told me to and now I have this link http://paste.ubuntu.com/15398625/
#1960 [19:28] <CubeTheThird> Remy, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1961 [19:29] <Remy> Okay, thank you for the help. I will try to upgrade my graphics card
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#1963 [19:40] <Intelhd> hey cube im here again and there is another problem, my computer cant hold the driver that you sent me
#1964 [19:41] <CubeTheThird> Intelhd, what do you mean?
#1965 [19:42] <urielsalis> CubeTheThird, not validated driver
#1966 [19:42] <CubeTheThird> Intelhd, I'll need your computer model number in that case
#1967 [19:43] <CubeTheThird> ??> Intelhd oem/hp/product-number
#1968 [19:43] <Absol> Intelhd: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#1969 [19:43] <Absol> Intelhd: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#1970 [19:49] <Intelhd> E8A12UA -thats my hp product number
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#1974 [20:02] <GaryTheNPC> Um my Minecraft servers won't work and I downloaded HiJackThis and then what do I do next?
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#1984 [20:23] <Ethan> hey i need some help with getting my display drivers updated can u help in any way???
#1985 [20:23] <urielsalis> Ethan, we need a dxdiag report. Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1986 [20:23] <theguycould> Cesar Gamer
#1987 [20:24] <Ethan> the one in the note pad?
#1988 [20:24] <urielsalis> Ethan, the link to paste.ubuntu.com, yes
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#1996 [20:21] <SpiderWings> win 7 minecraft v. 1.6.2 with forge - my launcher hangs up on "Play Offline" or "Play" - I click it and it looks like it will proceed launching but then returns the "Play" or "Play Offline" button again.
#1997 [20:22] <CubeTheThird> ??> SpiderWings mods
#1998 [20:22] <Absol> SpiderWings: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1999 [20:22] <Absol> SpiderWings: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2000 [20:22] * chavebarg_gamer [chavebarg_gamer@notlogged] has joined #minecrafthelp
#2001 [20:23] <SpiderWings> okay... happens even when I use the profile without forge
#2002 [20:23] <urielsalis> SpiderWings, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty spaces, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to
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#2005 [20:25] <SpiderWings> its not crashing... just hanging up on the "Play" button and doesn't continue launching
#2006 [20:25] <CubeTheThird> ??> SpiderWings launcher/log
#2007 [20:25] <Mariofanalex> Lost all sound on 1.9.....dont know how to get it back
#2008 [20:25] <Absol> SpiderWings: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2009 [20:25] <Absol> SpiderWings: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2010 [20:26] <SpiderWings> okay... I can do that... thanks
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#2012 [20:30] <SpiderWings> okay pasted it at that site
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#2016 [20:31] <Mariofanalex> Downloaded 1.9 and the sound worked fine at first, but now all of a sudden all sound is lost and now all the players skins became steve?? What is going on?
#2017 [20:32] <Demon_Slayer910> Help me staff I can tell you what wrong
#2018 [20:32] <urielsalis> Demon_Slayer910, just ask
#2019 [20:32] <urielsalis> ??> Mariofanalex launcher/log
#2020 [20:32] <Demon_Slayer910> Are you staff
#2021 [20:32] <Absol> Mariofanalex: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2022 [20:32] <Absol> Mariofanalex: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2023 [20:33] <urielsalis> SpiderWings, give us the link
#2024 [20:33] <urielsalis> Demon_Slayer910, we are all volunteers
#2025 [20:33] * Gustavo [Gustavo@notlogged] has quit. (Client Quit)
#2026 [20:33] <urielsalis> ??> Demon_Slayer910 info/volunteer
#2027 [20:33] <Absol> Demon_Slayer910: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#2028 [20:33] <Demon_Slayer910> I need staff
#2029 [20:33] <SpiderWings> http://paste.ubuntu.com/15399029/
#2030 [20:34] <urielsalis> Demon_Slayer910, We are all volunteers in this chat. Which is your issue?
#2031 [20:34] <urielsalis> ??> SpiderWings win/java/reinst
#2032 [20:34] <Absol> SpiderWings: You need to reinstall Java.
#2033 [20:34] <Demon_Slayer910> I'm hacked and sent ticket with proof of purchase and waited 8 days for response and none
#2034 [20:34] <Absol> SpiderWings: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#2035 [20:34] <urielsalis> ??> Demon_Slayer910 mojang/email
#2036 [20:34] <Absol> Demon_Slayer910: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2037 [20:34] <Absol> Demon_Slayer910: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2038 [20:34] <urielsalis> Demon_Slayer910, check the second link that says when you will hear back
#2039 [20:35] <Demon_Slayer910> I waited 8 days!!
#2040 [20:35] <webrosc> Demon_Slayer910, that link says there is an 11 day backlog
#2041 [20:35] <SpiderWings> okay will do...
#2042 [20:35] <urielsalis> "We have a backlog and are currently replying to cases received on March 5. Thank you for being patient and we’ll reply to you as soon as possible.
#2043 [20:35] <urielsalis> "
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#2046 [20:36] <Demon_Slayer910> Thank you!!
#2047 [20:36] <Demon_Slayer910> Good bye you helped me
#2048 [20:36] * urielsalis tips hat
#2048 [20:41] <Mariofanalex> Went to the ubuntu.com site specified but no where to click paste?
#2049 [20:42] <urielsalis> Mariofanalex, paste.ubuntu.com
#2050 [20:42] <Mariofanalex> Only says download as text
#2051 [20:43] <urielsalis> Mariofanalex, give us the link
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#2054 [20:45] <Mariofanalex> Im on paste.ubuntu.com/15399029/
#2055 [20:45] <urielsalis> ??> Mariofanalex win/java/reinst
#2056 [20:46] <Absol> Mariofanalex: You need to reinstall Java.
#2057 [20:46] <Absol> Mariofanalex: First, go to Programs and Features in Control Panel (Add and Remove Programs on XP). Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
#2058 [20:46] <webrosc> Mariofanalex, just a fyi too, this is unmodded support
#2059 [20:46] <Mariofanalex> Ok ill try that thanks
#2060 [20:47] <Mariofanalex> Ok thnx
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#2062 [20:54] <SpiderWings> okay... Java reinstalled. Suppose I should try the launcher now?
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#2064 [20:55] <Mariofanalex> Reinstalled java....launched minecraft..still no sound or skins
#2065 [20:56] <SpiderWings> going to try now unless there is something else I should fix
#2066 [20:57] <webrosc> Mariofanalex, ah i see an issue, you posted the link to someone elses paste.ubuntu.com so you gave the wrong crash
#2067 [20:57] <webrosc> we can't help you if you don't follow instructions
#2068 [20:57] <webrosc> SpiderWings, yes try minecraft
#2069 [20:58] <webrosc> SpiderWings, the log you posted was modded, you said it happens unmodded, we need the unmodded crash
#2070 [20:58] <Mariofanalex> Sorry...thought i followed what i was told?
#2071 [20:58] <webrosc> Mariofanalex, no, you just took SpiderWings post and repeated it
#2072 [20:58] <webrosc> ??> Mariofanalex launcher/log
#2073 [20:58] <Absol> Mariofanalex: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2074 [20:58] <Absol> Mariofanalex: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2077 [20:59] * webrosc goes back to what he was doing
#2077 [21:00] <SpiderWings> just tried it.... acting same way... do you want to see the new log?
#2078 [21:00] <webrosc> SpiderWings, an unmodded crash report please
#2079 [21:00] <SpiderWings> yes... will do
#2080 [21:01] <Mariofanalex> Ok think i did it right ;) paste.ubuntu.com/15399147/
#2081 [21:03] <SpiderWings> http://paste.ubuntu.com/15399160/
#2082 [21:03] * KiritoKIra [KiritoKIra@notlogged] has joined #minecrafthelp
#2083 [21:04] <KiritoKIra> Why did u guys have to nerf the combat system?
#2084 [21:04] <webrosc> ??> KiritoKIra info/volunteer
#2085 [21:04] <Absol> KiritoKIra: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#2086 [21:05] <webrosc> Mariofanalex, ok thats a start, now a log with the game running
#2087 [21:05] <webrosc> SpiderWings, load the launcher, edit profile, uncheck the java excutable box
#2088 [21:06] <SpiderWings> k brb
#2089 [21:07] * KiritoKIra [KiritoKIra@notlogged] has quit. (Ping timeout: 195 seconds)
#2090 [21:07] <Mariofanalex> The game is running...how do i see the launcher in-game?
#2091 [21:08] <SpiderWings> webrosc that did the trick... thanks so much!
#2092 [21:09] * Skylarite [Skylarite@notlogged] has joined #minecrafthelp
#2093 [21:09] <SpiderWings> and thanks to Absol also
#2094 [21:09] <webrosc> ??> Mariofanalex launcher/open
#2095 [21:09] <Absol> Mariofanalex: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#2096 [21:10] * webrosc tips hat to SpiderWings
#2096 [21:10] * Skylarite [Skylarite@notlogged] has quit. (Client Quit)
#2097 [21:10] <SpiderWings> you all are great for doing this.... good night
#2098 [21:10] * SpiderWings [SpiderWings@notlogged] has quit. (Quit: Web client closed)
#2099 [21:11] * M8nosc0perMLG [M8nosc0perMLG@notlogged] has joined #minecrafthelp
#2100 [21:12] <Mariofanalex> Http://paste.ubuntu.com/15399194/
#2101 [21:13] <webrosc> Mariofanalex, whats your internet speed?
#2102 [21:13] <Mariofanalex> Wow...not sure...fios
#2103 [21:14] <webrosc> goto speedtest.net and run a test, post a link to the results
#2104 [21:17] <Mariofanalex> http://www.speedtest.net/my-result/51712
#2105 [21:17] <Mariofanalex> 5171228656
#2106 [21:18] <Mariofanalex> http://www.speedtest.net/my-result/5171228656
#2107 [21:23] <webrosc> ok not the speed thats the issue, what antivirus do you use?
#2108 [21:23] <Mariofanalex> Norton
#2109 [21:23] <webrosc> ??> Mariofanalex av/norton
#2110 [21:24] <Absol> Mariofanalex: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#2111 [21:24] * maicon [maicon@notlogged] has joined #minecrafthelp
#2112 [21:24] <webrosc> ah, didn't say what i expected, but norrton is a pain
#2113 [21:25] * maicon [maicon@notlogged] has quit. (Client Quit)
#2114 [21:25] <Mariofanalex> The sound was working with 1.9 for a couple weeks..then just stopped....now the skins are being affected. That could be from norton?
#2115 [21:25] <webrosc> could be
#2116 [21:25] <webrosc> something is stopping the files from downloading
#2117 [21:26] <webrosc> remove notrton fully, if the issue clears norton is the issue, if not something else could be the issue too
#2118 [21:26] <Mariofanalex> Ok thanks
#2119 [21:27] * BB [BB@notlogged] has joined #minecrafthelp
#2120 [21:14] <BB> Hi, I purchased Minecraft a few months ago andit worked great until this weelk. All of a sudden, it acts like I never purchased it. I can log into my Mojang ad minecraft accounts but it wants me to buy it again. How do I correct this?
#2121 [21:15] <webrosc> ??> BB account/bug/demo
#2122 [21:15] <Absol> BB: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#2123 [21:24] <Mariofanalex> Uninstalled norton...still no sound. So frustrating
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#2126 [21:27] * urielsalis [urielsalis@notlogged] has quit. (Ping timeout: 186 seconds)
#2127 [21:29] <Mastani101> please how do i get on kings and slaves
#2128 [21:30] * Grimreaper000 [Grimreaper000@notlogged] has joined #minecrafthelp
#2129 [21:30] * Mastani101 [Mastani101@notlogged] has quit. (Client Quit)
#2130 [21:30] <Grimreaper000> I NEED HELP
#2131 [21:33] <Grimreaper000> ------------------ System Information ------------------ Time of this report: 3/15/2016, 22:32:30 Machine name: OWNER-PC Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Inspiron 545 BIOS: Phoenix - Awar
#2132 [21:33] * Mariofanalex [Mariofanalex@notlogged] has quit. (Quit: Web client closed)
#2133 [21:33] * Grimreaper000 [Grimreaper000@notlogged] has quit. (Client Quit)
#2134 [21:34] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#2135 [21:36] * MaskedMauler [MaskedMauler@notlogged] has joined #minecrafthelp
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#2138 [21:41] * MLGnoscoper [MLGnoscoper@notlogged] has joined #minecrafthelp
#2139 [21:42] <MLGnoscoper> Hello
#2140 [21:42] <BlackGX007> hello
#2141 [21:42] <MLGnoscoper> How can I advertise xbox one multiplayer parties?
#2142 [21:42] <urielsalis> hi BlackGX007
#2143 [21:43] <urielsalis> hi MLGnoscoper
#2144 [21:43] <MLGnoscoper> Greetings
#2145 [21:43] <urielsalis> MLGnoscoper, this is not the place to adverstise
#2146 [21:43] <webrosc> MLGnoscoper, <webrosc> M8, try one of the sub sections here http://www.minecraftforum.net/forums/minecraft-xbox-one-edition/mcxone-multiplayer
#2147 [21:43] <MLGnoscoper> HOW can I?
#2148 [21:43] <webrosc> i told you in the other channel
#2149 [21:44] <MLGnoscoper> I know.
#2150 [21:44] <MLGnoscoper> But I relize it was a question
#2151 [21:44] <MLGnoscoper> So I went here to ask it
#2152 [21:45] <webrosc> you asked question, i answered it
#2153 [21:45] <webrosc> you goto where i linked, pick the sub section, post thread, wait
#2154 [21:45] * Demon_Slayer910 [Demon_Slayer910@notlogged] has joined #minecrafthelp
#2155 [21:45] <MLGnoscoper> How to post? How to sub?
#2156 [21:46] <MLGnoscoper> I'm sorry if I'm annoying you
#2157 [21:46] <Demon_Slayer910> HELLO
#2158 [21:46] <MLGnoscoper> H lo
#2159 [21:46] <urielsalis> hi Demon_Slayer910
#2160 [21:46] <webrosc> go back to #minecraftforum and i will explain more, this channel is minecraft help
#2161 [21:46] <MLGnoscoper> Greetings
#2162 [21:46] <Demon_Slayer910> Is there staff
#2163 [21:47] <urielsalis> Demon_Slayer910, you were told the answer before
#2164 [21:47] <BlackGX007> how can I fix a crack
#2165 [21:47] <urielsalis> BlackGX007, you dont. You buy the game
#2166 [21:47] <Demon_Slayer910> I know but some may have gone on
#2167 [21:47] <Demon_Slayer910> Just making sure
#2168 [21:48] <BlackGX007> but I cant play
#2169 [21:48] <webrosc> Demon_Slayer910, we can not help you further, you have to WAIT for Mojang to reply
#2170 [21:48] * MaskedMauler [MaskedMauler@notlogged] has joined #minecrafthelp
#2171 [21:48] <Demon_Slayer910> Ok so what time are they checking for in emails
#2172 [21:48] <urielsalis> BlackGX007, we will NOT help you with cracked versions. Buy the game
#2173 [21:48] <webrosc> Demon_Slayer910, we do not know as we are NOT Mojang
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#2175 [21:49] <MLGnoscoper> How do I sub and post to a forum?
#2176 [21:49] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#2177 [21:49] <webrosc> they read the emails when they read them, just be patient
#2178 [21:49] <Demon_Slayer910> What time does it say on website
#2179 [21:49] <MLGnoscoper> I'm new here so please
#2180 [21:49] <BlackGX007> sorry i type wrong,is crash
#2181 [21:49] <urielsalis> MLGnoscoper, go to #minecraftforum
#2182 [21:49] <webrosc> MLGnoscoper, go back to #minecraftforum and i will explain more, this channel is minecraft help
#2183 [21:49] <urielsalis> BlackGX007, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty spaces, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to
#2184 [21:49] <MaskedMauler> hi
#2185 [21:49] * BB [BB@notlogged] has joined #minecrafthelp
#2186 [21:49] <urielsalis> hi MaskedMauler
#2187 [21:50] <Andrio> Demon_Slayer910: https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#2188 [21:50] <MaskedMauler> i need help
#2189 [21:50] <urielsalis> MaskedMauler, just ask
#2190 [21:50] <BB> Hi, I purchased Minecraft a few months ago andit worked great until this weelk. All of a sudden, it acts like I never purchased it. I can log into my Mojang ad minecraft accounts but it wants me to buy it again. How do I correct this?
#2191 [21:50] * MLGnoscoper [MLGnoscoper@notlogged] has quit. (Quit: Web client closed)
#2192 [21:50] <urielsalis> ??> BB account/bug/demo
#2193 [21:50] <Absol> BB: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#2194 [21:50] <BlackGX007> 15399358
#2195 [21:50] <BB> I followed the demo trouble instructions but they dont help
#2196 [21:50] <Demon_Slayer910> I have a question
#2197 [21:51] <urielsalis> BlackGX007, give us the complete link
#2198 [21:51] <BB> My purchase is gone from my account
#2199 [21:51] <urielsalis> Demon_Slayer910, ask it
#2200 [21:51] <BB> like it was erased
#2201 [21:51] <urielsalis> BB, what is your mc username?
#2202 [21:51] <BlackGX007> http://paste.ubuntu.com/15399358/
#2203 [21:51] <webrosc> BB, including the bit where it says if none of the above works to contact Mojang
#2204 [21:51] <MaskedMauler> so my minecraft recently started flashing like green and blue and blocks flash invisible and my screen pretty much goes crazy how can i fix this
#2205 [21:51] <BB> Brynnie_bear123
#2206 [21:51] <Demon_Slayer910> On the link what time does it say for the backlog they working on
#2207 [21:52] <webrosc> Demon_Slayer910, try reading it
#2208 [21:52] <MaskedMauler> so my minecraft recently started flashing like green and blue and blocks flash invisible and my screen pretty much goes crazy how can i fix this
#2209 [21:52] <Demon_Slayer910> Link please
#2210 [21:52] <urielsalis> BlackGX007, download and install https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#2211 [21:53] <webrosc> Demon_Slayer910, it was linked to you 2 times already
#2212 [21:53] <MaskedMauler> urielsalis will it fix it?
#2213 [21:53] <Demon_Slayer910> We're
#2214 [21:53] <BB> are you talking to me?
#2215 [21:54] <Demon_Slayer910> Link plz
#2216 [21:54] <MaskedMauler> so my minecraft recently started flashing like green and blue and blocks flash invisible and my screen pretty much goes crazy how can i fix this
#2217 [21:54] <BB> huh?
#2218 [21:54] <BB> link?
#2219 [21:54] <Demon_Slayer910> Link plz
#2220 [21:55] <Demon_Slayer910> I spent 800$ I want my account
#2221 [21:56] <MaskedMauler> urielsalis so my minecraft recently started flashing like green and blue and blocks flash invisible and my screen pretty much goes crazy how can i fix this
#2222 [21:56] <Demon_Slayer910> Are u there
#2223 [21:56] <BB> me?
#2224 [21:56] <webrosc> Demon_Slayer910: https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#2225 [21:56] <Demon_Slayer910> thanks
#2226 [21:56] <urielsalis> MaskedMauler, go to options, graphics settings and set VBO and VSync to on
#2227 [21:56] <urielsalis> MaskedMauler, we need a dxdiag report. Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2228 [21:56] <urielsalis> MaskedMauler, please do the xdiag first
#2229 [21:56] <webrosc> Demon_Slayer910, and no one cares how much you gave to a server, thats nothing to do with Mojang and your account
#2230 [21:57] <BB> but I haven't submitted anything yet have I?
#2231 [21:57] <MaskedMauler> whats a xdiag?
#2232 [21:57] <Demon_Slayer910> Why are you being rude
#2233 [21:58] <Demon_Slayer910> GOOD BYE
#2234 [22:00] <BB> Urielsalis, what else do I need to do to submit this issue?
#2235 [22:00] <MaskedMauler> urielsalis, how do you do this for mac?
#2236 [22:00] <urielsalis> MaskedMauler, oh, do the VBO thing alone
#2237 [22:00] <MaskedMauler> i turned on vbo
#2238 [22:00] <MaskedMauler> in my minecraft settings
#2239 [22:01] <urielsalis> MaskedMauler, and Vsync, and set mipmap to 0
#2240 [22:01] <urielsalis> BB, what is your username?
#2241 [22:01] <MaskedMauler> ok let me do mipmap
#2242 [22:01] <BB> Brynnie_bear123
#2243 [22:01] <BB> or Brynn.legeyt@att.net
#2244 [22:02] <MaskedMauler> urielsalis, i did it
#2245 [22:02] * Demon_Slayer910 [Demon_Slayer910@notlogged] has quit. (Ping timeout: 195 seconds)
#2246 [22:02] <urielsalis> BB, that account is not deleted
#2247 [22:02] <urielsalis> ??> BB launcher/relog
#2248 [22:02] <Absol> BB: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2249 [22:02] <urielsalis> MaskedMauler, try the game now
#2250 [22:02] <MaskedMauler> ok
#2251 [22:02] <BB> I tried all of that AND IT STILL DOESNT WORK
#2252 [22:03] <BB> the account is there but the purchase is deleted
#2253 [22:03] <BB> it seems
#2254 [22:04] <BB> logged off and on, switched user, etc. still has me at demo
#2255 [22:04] <MaskedMauler> urielsalis, its still flashing :(
#2256 [22:04] <BB> it's not showing the purchase of minecraft in my mojang acct
#2257 [22:04] <urielsalis> MaskedMauler, hmm, does it flash only in minecraft?
#2258 [22:04] <urielsalis> BB, are you sure you are using the correct email? Try all your emails in minecraft.net/retrievename
#2259 [22:04] <MaskedMauler> yes mostly in multyplayer servers
#2260 [22:05] <urielsalis> MaskedMauler, does it happens in mctest.ae97.net?
#2261 [22:05] <MaskedMauler> let me try
#2262 [22:06] <MaskedMauler> not yet
#2263 [22:07] <MaskedMauler> urielsalis, it doesnt do it on that server
#2264 [22:07] <BlackGX007> still downloading
#2265 [22:08] * MaskedMauler [MaskedMauler@notlogged] has quit. (Quit: Web client closed)
#2266 [22:08] <BB> ok, the accunt I'm trying to get to work is nicole.legeyt@att.net
#2267 [22:08] <Absol> BB: Please keep it civil
#2268 [22:08] * Jackson413 [Jackson413@notlogged] has joined #minecrafthelp
#2269 [22:09] <BB> civil??
#2270 [22:09] <Jackson413> Heya guys! I need someone to point me in the right direction here. I want to take all the signs in a given world and export them to a text file.
#2271 [22:09] <webrosc> BB, your typo of account
#2272 [22:09] <Jackson413> BB, is that your Minecraft name?
#2273 [22:10] <BlackGX007> hello
#2274 [22:10] <urielsalis> Jackson413, <PangeaBot> [Brynnie_Bear123/6a8bd460-cdbc-45a7-bcd9-711c5283ed5c]: PAID: true | MIGRATED: true | SKIN: http://is.gd/PDbvNa
#2275 [22:10] <webrosc> BB, we can't access accounts so no point telling us the email
#2276 [22:10] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#2277 [22:10] <webrosc> BB is you have done everything on that page then you need to contact Mojang for further assistance
#2278 [22:11] <webrosc> ??> BB mojang/email
#2279 [22:11] <Absol> BB: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2280 [22:11] <Absol> BB: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2281 [22:11] <BB> ok, i'll try that. thnks
#2282 [22:12] * jus [jus@notlogged] has joined #minecrafthelp
#2283 [22:12] <jus> http://paste.ubuntu.com/15399501/
#2284 [22:13] <Jackson413> webrosc, any ideas?
#2285 [22:13] <jus> i cant run my minecraft due to outdated video as it says
#2286 [22:14] <webrosc> Jackson413, you would need an external program to do that, no idea what, we just fix minecraft here, try the forums
#2287 [22:14] <Jackson413> mm
#2288 [22:14] <Jackson413> ok
#2289 [22:14] <Jackson413> Cheers
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#2291 [22:14] <Andrio> webrosc, MCEdit?
#2292 [22:14] <webrosc> jus, try using the minecraft.msi on minecraft.net, otherwise you will have to return to the previous windows version
#2293 [22:14] <webrosc> Andrio, don't think that would do what was asked
#2294 [22:15] <Andrio> It can if someone wrote a filter for it.
#2295 [22:15] <webrosc> oh yh, forgot about them, i only use it to remove blocks etc
#2296 [22:15] <Andrio> Mm
#2297 [22:15] <Andrio> I've used it to invoke Trazlander's falling sand trick and stuff like that...
#2298 [22:16] <Andrio> (A limited predecessor to /setblock)
#2299 [22:16] <webrosc> i used the same when friend wanted a bigger desert on my server
#2300 [22:17] <webrosc> select area, replace dirt with sand
#2301 [22:18] <BlackGX007> after I install Intel,should i need to restart the computer
#2302 [22:18] <webrosc> yes
#2303 [22:18] <BlackGX007> ok,thx
#2304 [22:19] <jus> ill try that first. thanks
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#2307 [22:20] * sugoi is now known as payonel
#2308 [22:25] * ISuperEpicBoy [ISuperEpicBoy@notlogged] has joined #minecrafthelp
#2309 [22:26] <ISuperEpicBoy> sup if you change ur username in minecraft, can you change it back to the original name?
#2310 [22:26] <webrosc> ISuperEpicBoy, yes, after the 30 day wait
#2311 [22:26] * sdsa [sdsa@notlogged] has joined #minecrafthelp
#2312 [22:27] <webrosc> the original name is held for 37 days, so you can reclaim it before anyone else
#2313 [22:13] <ISuperEpicBoy> oh ok thx
#2314 [22:13] <webrosc> after 30 days you can choose either your name or any other free one, then your name becomes free for all after 37 days
#2315 [22:13] <ISuperEpicBoy> i was planning to change it into ISuperEpicGirlI
#2316 [22:14] <ISuperEpicBoy> only one month tho and change it back to ISuperEpicBoyI
#2317 [22:14] <webrosc> do what you want
#2318 [22:15] <ISuperEpicBoy> change to ISuperEpicGirlI then back to ISuperEpicBoyI
#2319 [22:21] * NightShade [NightShade@notlogged] has joined #minecrafthelp
#2320 [22:24] <NightShade> Minecraft won't work on my computer because my graphics card isn't good enough,i'm using windows 7.And any update graphics downloads keep downloading windows 10.
#2321 [22:26] <webrosc> NightShade, got a dxdiag log link?
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#2327 [22:36] <NightShade> I'm having trouble playing minecraft on windows 7.
#2328 [22:37] <happyhappyhauser> my minecraft says i need a graphic update but my system says i have no updates! what do i do
#2329 [22:38] <CubeTheThird> NightShade, do you have a dxdiag report?
#2330 [22:39] <CubeTheThird> happyhappyhauser, do you have a dxdiag report?
#2331 [22:39] <happyhappyhauser> yes
#2332 [22:40] <NightShade> dxdiag?
#2333 [22:40] <CubeTheThird> ??> NightShade win/dxdiag
#2334 [22:40] <Absol> NightShade: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2335 [22:40] <CubeTheThird> happyhappyhauser, give a URL to it here
#2336 [22:41] <NightShade> kk
#2337 [22:42] <happyhappyhauser> its easy you just press the windows button and the r key at the same time
#2338 [22:53] * _Walnut_Peanut_ [_Walnut_Peanut_@notlogged] has joined #minecrafthelp
#2339 [22:55] <_Walnut_Peanut_> I am unable to log into my mojang account, and not able to login to minecraft launcher...
#2340 [22:59] * Brisk [Brisk@notlogged] has joined #minecrafthelp
#2341 [22:59] <_Walnut_Peanut_> Brisk?
#2342 [22:59] <Brisk> Yo
#2343 [23:00] <Brisk> Where/Who can I send/give my dxdiag report to?
#2344 [23:00] <_Walnut_Peanut_> I cant get into my minecraft launcher, and cant get into my mojang account....iv changed my password 4 times and still does not recognize my information
#2345 [23:01] * _Walnut_Peanut__ [_Walnut_Peanut__@notlogged] has joined #minecrafthelp
#2346 [23:02] <_Walnut_Peanut__> Do you know anything about that?
#2347 [23:02] <Andrio> ??> _Walnut_Peanut_ login/throttle
#2348 [23:02] <Absol> _Walnut_Peanut_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2349 [23:02] <Absol> _Walnut_Peanut_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2350 [23:02] <Andrio> Brisk, you can give the link to it here.
#2351 [23:03] * Jose [Jose@notlogged] has joined #minecrafthelp
#2352 [23:03] <Jose> hi
#2353 [23:03] <Brisk> Oh, ok thanks.
#2354 [23:03] <Brisk> http://paste.ubuntu.com/15399679/
#2355 [23:03] <Jose> Hi,is there any way that I can find the email for my account
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#2357 [23:04] <Andrio> Jose, you can try all you email addresses at http://minecraft.net/retrievename.
#2358 [23:05] <Jose> ok let me try
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#2360 [23:05] <Andrio> Brisk, install win64_153628.4332.exe from https://downloadcenter.intel.com/download/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=81493.
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#2362 [23:05] <_Walnut_peanut_> ok, so after 3 hours i can try and reset and login again?
#2363 [23:05] <Brisk> Oh ok, thanks.
#2364 [23:05] <Andrio> yeah.
#2365 [23:06] <Jose> is there any other way?
#2366 [23:06] <Andrio> Jose, no.
#2367 [23:06] <_Walnut_peanut_> and it will 100% work?
#2368 [23:06] <Andrio> _Walnut_peanut_, it'll work if that's actually why you can't get in.
#2369 [23:07] <Jose> i bought this minecraft account a looooong time ago
#2370 [23:07] <Andrio> mm
#2371 [23:07] <Jose> like 2012
#2372 [23:07] <_Walnut_peanut_> oh and does anyone know how to use technic platform here?
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#2374 [23:08] <_Walnut_peanut_> because i have created an account there, and i cant get on it with the technic platform, but i am able to reach my account on the web browser.
#2375 [23:11] <_Walnut_peanut_> anyone here know how to use technic?
#2376 [23:12] <webrosc> ??> _Walnut_peanut_ mods
#2377 [23:12] <Absol> _Walnut_peanut_: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2378 [23:12] <Absol> _Walnut_peanut_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#2381 [23:13] <Jose> crap
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#2384 [23:18] <Andrio> Jose, but see https://help.mojang.com/customer/portal/articles/901432.
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