#MinecraftHelp > 2016-03-20
#1 [00:02] <RP> .
#2 [00:07] <Dylan> Andrio, sorry to bug but did u see my reply to your question?
#3 [00:08] <Andrio> Yeah.
#4 [00:08] <Andrio> Dylan, you probably will need to contact Mojang then
#5 [00:08] <Andrio> ??> Dylan account/send-email
#6 [00:08] <Absol> Dylan: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#7 [00:08] <Absol> Dylan: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#9 [00:12] <Dylan> I sadly dont have a Transaction id.... I think im boned.... One last question to ask anyone that know the answer... If a minecraft username is inactive for a period of time, does it become available again?
#10 [00:12] <Dylan> Not the email. The name
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#12 [00:18] <osuka_> Dylan Not really, at least that I know of. Still contact Mojang though, they might be able to help you
#13 [00:19] <Dylan> Ok i take it that no one knows the answer... Well thank you Andrio and Absol for your time. Im out.
#14 [00:19] <Dylan> Ok i take it that no one knows the answer... Well thank you Andrio and Absol for your time. Im out.
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#27 [00:45] <Dracofire666> I need minecraft help, my game wont run, my drivers are up to date, java is up to date, and I am pretty sure my .NET FRAMEWORK is up to date. Here is my dxdiag ubuntu link: http://webchat.esper.net/?channels=minecrafthelp#
#28 [00:46] <Dracofire666> Can anyone help me with this?
#29 [00:48] <tyteen4a03> Dracofire666, that's not the address of your dxdiag report
#30 [00:48] <tyteen4a03> ??> Dracofire666 win/dxdiag
#31 [00:48] <Absol> Dracofire666: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#33 [00:50] <watermelon> How do I summon a dragon head in command?
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#36 [00:54] <Byahman69> Is there a live chat I can go to for account issues?
#37 [00:55] <Dracofire666> That is what I did to get my dxdiag report, it tells you one of the options is to use Ubuntu Pastebin which is what the link I put in here was. One of the support recources is this website.
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#39 [00:55] <Dracofire666> Absol
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#43 [00:59] <Samci> Mein Minecraft stürzt von der 1.8 bis zu der 1.9 immer ab
#44 [01:00] <Samci> Was kann ich tun ?
#45 [01:00] <Samci> Hallo ist da jemand ?
#46 [01:00] <Samci> Hello ?
#47 [01:01] <Samci> Hello I need help ?
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#52 [01:04] <AnyaAono> The minecraft crash report and pop-up says the pixel format is not accelerated. I have tried updating my driver but that isn't working. please help.
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#54 [01:05] <AnyaAono> The minecraft crash report and pop-up says the pixel format is not accelerated. I have tried updating my driver but that isn't working. please help.
#55 [01:07] <AnyaAono> Hello?
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#58 [01:08] <AnyaAono> Anybody?
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#61 [01:10] <AnyaAono> hi
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#63 [01:10] <AnyaAono> The minecraft crash report and pop-up says the pixel format is not accelerated. I have tried updating my driver but that isn't working. please help.
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#65 [01:13] <scott_> the minecraft report and popup says the pixel format is not accelerated, I have updated my drivers and it still tells me the same thing. please help....
#66 [01:13] <AnyaAono> oh wow... so I'm not the only one with this problem...
#67 [01:14] <scott_> this is true
#68 [01:15] <AnyaAono> it's kinda sad, really. at this point I think I'll have to take the laptop to th ecomputer place and get a new video card installed.
#69 [01:15] <scott_> mine is on a desktop
#70 [01:16] <AnyaAono> oh crud. I haven't even tried to get minecraft on my desktop. that thing has a hard time running skype. forget minecraft :/
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#72 [01:17] <Horses> I updated to 1.9 and the horses are only half loaded. It's almost as if their body never loaded in, how do I fix this
#73 [01:17] <Horses> I updated to 1.9 and the horses are only half loaded. It's almost as if their body never loaded in, how do I fix this
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#76 [01:20] <AnyaAono> well off I go. this isn't gonna get me anywhere.
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#79 [01:21] <Dracofire666> My game is giving me the Pixel Format not Accelerated Error, My Java, Graphics Drivers, and .NET FRAMEWORK are all up to date, THE DRIVERS ARE NOT THE PROBLEM. I need help, just wanna play 1.9 with a friend
#80 [01:22] <Vmber> so i purchased my account some time ago before you could link minecraft to a mojang account and now that im trying to link to mojang i dont remember the email how can i figure this out ?
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#87 [01:25] <Horses> Vmber, try going direct to mojang.com and signing in there and see if there's a place there to do that, otherwise try using any emails you can remember
#88 [01:26] <Vmber> i dont have a mojang account and as far as i can remember ive only ever had two emails is there any way to figure out my email?
#89 [01:27] <Horses> you can't play without an account, when you bought the game you had to make an account, it's like required
#90 [01:28] <Vmber> i have an account but its through the original minecraft page
#91 [01:28] <Vmber> i bought the game like 4 years ago
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#94 [01:29] <Vmber> minecraft.net is the one i use so i just log in with a username
#95 [01:30] <Vmber> i dont know the email at all due to it being so long ago...
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#98 [01:29] <Vmber> horses you still there?
#99 [01:29] <Horses> ummm like i said< try to remember or try going to a website otherwise I have no clue]
#100 [01:30] <Vmber> do you understand what im saying>
#101 [01:31] <Vmber> ?
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#105 [01:46] <kjmin12> Hello!
#106 [01:47] <iLeLink23> hey
#107 [01:47] <iLeLink23> i having toubles whit my mc 1.8.1 :v
#108 [01:47] <iLeLink23> troubles
#109 [01:50] <iLeLink23> if i start the launcher, the program says me "game ended with bad state (-1)"
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#111 [01:51] <iLeLink23> hello?
#112 [01:51] <kjmin12> I paid Minecraft then download from page in https://minecraft.net/download. click Minecraft.msi. Minecraft icon created on my desktop. I click that icon, download file but after run display "Unable to start the Mainecraft. Runtime Environment. This is mos likely caused by a corruption. Please try to reinstall Mainecraft.".
#113 [01:52] <iLeLink23> ok thanks
#114 [01:52] <kjmin12> I tried 4 or 5 times again download and tried install serveral times. Still the same.
#115 [01:53] <iLeLink23> Im downloaded a launcher to have so much .minecraft folders :v
#116 [01:54] <kjmin12> somebody help me my problem....
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#120 [01:59] <iLeLink23> any people helpme??
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#125 [02:09] <illHaveBeenWaitingForYears> Can oi Get help
#126 [02:10] <illHaveBeenWaitingForYears> Why Wil not the resetpassword come to my email
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#128 [02:16] <Horses> update on my horse issue, I now have found it is both horses and sheep that are just legs and a tail. Theonly way I can tell them apart is horses are bigger than sheep
#129 [02:16] <Horses> How do i fix this
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#134 [02:23] <illHaveBeenWaitingForYears> Why are not the resetpassword resquest come to my email
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#138 [02:28] <arambee> Hello, each time when I am playing on full screen, there comes game output: here it is: http://paste.ubuntu.com/15434472/ is there someone who can help me?
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#140 [02:29] <tamus> do I have to remove my shield to place blocks while jumping to make a column, or is there something I am missing?
#141 [02:30] <derPIEP> Help me please :( http://paste.ubuntu.com/15434473/
#142 [02:31] <arambee> I don't know
#143 [02:31] <maximysu1> I have minecraft windows 10, when I start it, I only have a green windows, what can I do, or where can I ask?
#144 [02:32] <arambee> maybe remove minecraft and download it later?
#145 [02:33] <maximysu1> It dont work
#146 [02:34] <Omen> Hello people. I return
#147 [02:35] <arambee> can you help me with this: http://paste.ubuntu.com/15434472/
#148 [02:36] <Omen> yes I can
#149 [02:36] <Omen> arambee, can you open your game up again for me please
#150 [02:36] <Omen> Do not enter into a world or join a server yet. I just need the game open
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#152 [02:37] <arambee> i've done
#153 [02:37] <Omen> Go to 'Options' then 'Video Settings'. Enable VBO and Vsync.
#154 [02:38] <arambee> oke, i il do
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#156 [02:38] <Omen> After that your game should be playable
#157 [02:39] <arambee> thanks
#158 [02:40] <maximysu1> omen, can you halp me with windows 10 edition? : I have minecraft windows 10, when I start it, I only have a green windows, what can I do, or where can I ask?
#159 [02:41] <Omen> maximysu1, I have never come across that issue before. Not sure what to suggest.
#160 [02:42] <ThgilFoDrol> curious, does anybody else get excessive fov clipping when the fov is set to a higher than normal value (100)?
#161 [02:42] <maximysu1> oh...
#162 [02:44] <ThgilFoDrol> sometimes if I turn too quickly with the 1.9 client, the graphics look as if they're generated at the very fringes of a normal fov- thus with a high fov too much is clipped
#163 [02:44] <Omen> maximysu1, I found the resolution online.
#164 [02:45] <ThgilFoDrol> not a huge issue though, since it corrects itself
#165 [02:46] <Omen> maximysu1, you still around?
#166 [02:46] <maximysu1> Yes, I am here
#167 [02:46] <Omen> I found the solution
#168 [02:46] <maximysu1> what did you found?
#169 [02:47] <Omen> Right click your desktop and click "Display Settings"
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#172 [02:47] <illHaveBeenWaitingForYears> Why Wil not the resetpassword resquest not come to my email
#173 [02:47] <maximysu1> yes? next?
#174 [02:47] <Omen> on the right side of the screen once that opens up you should see an "Advanced Display Settings" below the Apply/Cancel buttons
#175 [02:48] <Omen> click that
#176 [02:48] <illHaveBeenWaitingForYears> Omen
#177 [02:49] <illHaveBeenWaitingForYears> Can i Get help
#178 [02:49] <Omen> Turn off "3D display mode"
#179 [02:49] <maximysu1> ok? i'll try
#180 [02:49] <Omen> Possibly when I get done helping someone
#181 [02:49] <illHaveBeenWaitingForYears> Omen CSN IG et help
#182 [02:49] <Omen> maximysu1, did you find that setting?
#183 [02:49] <maximysu1> thanks
#184 [02:49] <maximysu1> нуы
#185 [02:49] <maximysu1> yes
#186 [02:49] <illHaveBeenWaitingForYears> Can i Get help omen
#187 [02:50] <Omen> Okay the game should work once you turn it off and hit apply
#188 [02:50] <Omen> illHaveBeenWaitingForYears, yes you need to wait
#189 [02:50] <maximysu1> Thats work, thanks, byу
#190 [02:50] <Omen> okay
#191 [02:50] <Omen> illHaveBeenWaitingForYears, what's up?
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#193 [02:51] <illHaveBeenWaitingForYears> Why Wil not the resetpassword resquest come to my email
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#195 [02:51] <Omen> Are you sure you are using the correct email account? Also make sure to check your spam/junk folders
#196 [02:52] <illHaveBeenWaitingForYears> Where is the spam junk
#197 [02:52] <Omen> Not sure what email you have but usually it's on the left side of your screen below the other folders
#198 [02:53] <illHaveBeenWaitingForYears> Wait i using Hotmail
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#200 [02:54] <illHaveBeenWaitingForYears> Omen
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#202 [02:57] <Omen> Hi.
#203 [02:57] <Troubles> Hellu , Why wil not the resetpassword resquest come to myemail i have the corect email i see on
#204 [02:57] <Troubles> Plz Help
#205 [02:58] <Omen> Thank you for getting a shorter name
#206 [02:58] <Omen> Like I said you possibly might be getting them in the spam folder.
#207 [02:59] <Omen> beyond that I cannot be sure what has happened
#208 [02:59] <Troubles> are the spam folder on hotmail?
#209 [02:59] <Omen> Troubles, click on "Folders"
#210 [03:00] <Omen> you should see an "unwanted mail" or "Spam' folder
#211 [03:01] <Omen> do you have a folder called "Junk"
#212 [03:02] <Troubles> iare junk under the inbox folder
#213 [03:03] <Troubles> yes i see junk
#214 [03:03] <Omen> Could it be in there?
#215 [03:03] <Troubles> No its nmot ehre
#216 [03:03] <Troubles> not*
#217 [03:05] <Omen> ?? account/resend-email
#218 [03:05] <Absol> account/resend-email: Click here to have Mojang resend the verification email: https://account.mojang.com/me/resendVerifyEmail
#219 [03:06] <Troubles> resend email???
#220 [03:06] <Troubles> wil that help
#221 [03:07] <Omen> possibly
#222 [03:07] <Troubles> but i have forgott the secure too
#223 [03:07] <Troubles> :(¨
#224 [03:08] <Omen> how do you forget the answers to your security questions?
#225 [03:08] <Troubles> i have not been using the secure for long time
#226 [03:08] <Troubles> we are a forgotten family
#227 [03:09] <Troubles> but are u working on mojang or something
#228 [03:09] <Omen> Why didn't you use information you could remember? Like your mothers name, the street you lived on, your favorite color?
#229 [03:09] <Troubles> but can i not call mojang
#230 [03:10] <Troubles> or mojang can reset passord for me
#231 [03:10] <Omen> There is no phone number available.
#232 [03:10] <Omen> ?? account/send-email
#233 [03:10] <Troubles> Mojang can reset password for me
#234 [03:10] <Absol> account/send-email: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#235 [03:10] <Absol> account/send-email: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#236 [03:11] <Troubles> what wil that help
#237 [03:11] <Troubles> we have did that
#238 [03:12] <Omen> if you don't know any if your information to your account, which is strange. You are going to need to provide the transaction id or gift code which shows you are the one who bought the game
#239 [03:13] <Troubles> can i not reset the secure questions
#240 [03:13] <Troubles> it may work
#241 [03:14] <Omen> ?? account/challenge/reset
#242 [03:14] <Absol> account/challenge/reset: To reset your security questions, go here: https://account.mojang.com/me/changeSecretQuestions
#243 [03:15] <Troubles> when is press there i only come to login page
#244 [03:18] <Troubles> Bye Bye
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#252 [04:04] <Jayzene> Hi i have a question, my minecraft keeps crashing. I uninstall and re install it and it still happens. I read it was my mods problem but even after i deleted all my mods it still crashes. no matter how many time i reinstall it it still crashes. What do I do?
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#255 [04:05] <Andrio> ??> Jayzene launcher/crash-log
#256 [04:05] <Absol> Jayzene: We need to see your crash log, which appears after a crash.
#257 [04:05] <Absol> Jayzene: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#258 [04:06] <Jayzene> http://paste.ubuntu.com/15434805/
#259 [04:06] <Jayzene> like this?
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#263 [04:07] <king38250> j'ai un probleme je ne peux pas lancé minecraft c'est un problème de launch je n'ai pas encore jouer une seul fois
#264 [04:08] <king38250> http://paste.ubuntu.com/15434780/
#265 [04:09] <Andrio> Yeah
#266 [04:09] <Andrio> ??> Jayzene win/DXDiag
#267 [04:09] <Absol> Jayzene: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#268 [04:09] <Jayzene> thank you!
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#270 [04:11] <Andrio> king38250, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064.
#271 [04:12] <king38250> ok
#272 [04:13] <Jayzene> http://paste.ubuntu.com/15434834/
#273 [04:13] <Jayzene> here you go
#274 [04:13] <Jayzene> here you go
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#276 [04:16] <Andrio> Jayzene, use the .msi from http://minecraft.net/download if you aren't already.
#277 [04:18] * WalvisjxMee [WalvisjxMee@notlogged] has quit. (Quit: Web client closed)
#278 [04:19] <Jayzene> okay thank you i will try
#279 [04:28] * jurist97 [jurist97@notlogged] has joined #minecrafthelp
#280 [04:29] <jurist97> hi
#281 [04:29] <jurist97> I have some problem
#282 [04:29] <jurist97> I can not download this game
#283 [04:29] <jurist97> Can you help me?
#284 [04:29] <Andrio> Hm
#285 [04:29] <Andrio> What happens when you try?
#286 [04:31] <jurist97> Hi when I tru to download it is freezing
#287 [04:32] <jurist97> it does not proceed
#288 [04:27] <jurist97> how much time took to download everage?
#289 [04:29] * DeepGamez [DeepGamez@notlogged] has joined #minecrafthelp
#290 [04:29] <DeepGamez> Hello?
#291 [04:30] <jurist97> hi
#292 [04:30] <DeepGamez> Hi can you help me?
#293 [04:30] <Omen> You return DeepGamez
#294 [04:30] <DeepGamez> Yes
#295 [04:31] <DeepGamez> My Minecraft Account doesn't work again
#296 [04:31] * youkoen_YT [youkoen_YT@notlogged] has joined #minecrafthelp
#297 [04:32] <Omen> I notice you said when you reset your password it fixes it
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#302 [04:33] <DeepGamez> Omen: Yes that's correct but when i'll go in to a server and after like 10 minutes, i went to another server
#303 [04:33] <Omen> I also notice your character name has been changed 11 times.
#304 [04:34] <DeepGamez> Yes
#305 [04:34] <DeepGamez> Omen:
#306 [04:34] <DeepGamez> Is that the problem?
#307 [04:34] <Omen> DeepGamez, you should be able to switch servers just fine unless someone else is logging in as you from somewhere else making your session invalid
#308 [04:35] * jurist97 [jurist97@notlogged] has quit. (Quit: Web client closed)
#309 [04:36] <DeepGamez> Yes
#310 [04:36] <DeepGamez> Omen: But what i'm a able to do?
#311 [04:37] <Omen> Do you share your account with someone else? This would cause it to log you out
#312 [04:37] <DeepGamez> Now i have never do that
#313 [04:38] * youkoen_YT [youkoen_YT@notlogged] has quit. (Client Quit)
#314 [04:38] <DeepGamez> I have my account secret
#315 [04:38] <Omen> strange.
#316 [04:38] <DeepGamez> I don't think so
#317 [04:39] <DeepGamez> Omen:
#318 [04:39] <Omen> you should check your secret questions to make sure they are secure.
#319 [04:39] <Omen> ?? account/challenge/reset
#320 [04:39] <Absol> account/challenge/reset: To reset your security questions, go here: https://account.mojang.com/me/changeSecretQuestions
#321 [04:40] <Omen> Since your password shouldn't be changing on you
#322 [04:40] <DeepGamez> Omen: I can't login to my account
#323 [04:41] * AlexNaruto [AlexNaruto@notlogged] has joined #minecrafthelp
#324 [04:41] <DeepGamez> Should i resett my password and go in to Secret Questions and switch them?
#325 [04:41] <Omen> You need to reset your password again probably
#326 [04:41] <Omen> Yes.
#327 [04:42] <DeepGamez> Okey i try it
#328 [04:43] <Omen> I've gone over what you said earlier and you say that you can change your password, play and then later it says "Bad Login (Try To Restart You Minecraft)" Which means someone else logged in as you or changed account settings somewhere
#329 [04:44] <DeepGamez> Okey but should i do?
#330 [04:44] <DeepGamez> But what should i do?
#331 [04:44] <GreyVulpine> Change your password to something you don't use. Change your email address as well as your security questions.
#332 [04:45] * Gkgiffy [Gkgiffy@notlogged] has joined #minecrafthelp
#333 [04:45] <DeepGamez> Okey thanks Grey
#334 [04:45] <Omen> DeepGamez, I would also suggest finding something to scan your computer for a keylogger. Remove any mods you may have installed on your game also
#335 [04:46] <Omen> It sounds very suspicious that this happens to you
#336 [04:46] <DeepGamez> Yes it is
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#338 [04:47] * AlexNaruto [AlexNaruto@notlogged] has quit. (Quit: Web client closed)
#339 [04:47] <DeepGamez> Omen
#340 [04:47] <Omen> Hello
#341 [04:47] <DeepGamez> Should i reinstall all mods but after that what should i do?
#342 [04:48] * Gkgiffy [Gkgiffy@notlogged] has quit. (Client Quit)
#343 [04:49] <Omen> This channel does not 'officially' support the use of mods. I personally would recommend removing your mods until the situation no longer happens.
#344 [04:49] <DeepGamez> Omen: Hello?
#345 [04:49] <DeepGamez> Okey
#346 [04:50] <Omen> I don't know what all you are using but something is very wrong.
#347 [04:50] * pascaliboy [pascaliboy@notlogged] has joined #minecrafthelp
#348 [04:50] <DeepGamez> I'm using Optifine that's it
#349 [04:50] <Omen> Then I don't know.. That should be safe
#350 [04:50] <DeepGamez> Yes okey
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#353 [04:53] <DeepGamez> Omen: Right now when i'm trying to resett my password and i write in my email, i'll go to my emails but the confirming it's doesn't there
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#355 [04:53] * ontheplane [ontheplane@notlogged] has joined #minecrafthelp
#356 [04:53] <ontheplane> hey guys
#357 [04:54] <Omen> Hello.
#358 [04:54] <ontheplane> i just installed minecraft on my notebook
#359 [04:54] <DeepGamez> Hello
#360 [04:54] <ontheplane> and it has problems
#361 [04:54] <ontheplane> if i click play game
#362 [04:54] <Omen> does it crash?
#363 [04:54] <ontheplane> i loads
#364 [04:54] * DeepGamez [DeepGamez@notlogged] has quit. (Quit: Web client closed)
#365 [04:54] <ontheplane> wait i will send you yhe game output
#366 [04:54] <Omen> ?? launcher/crash-log
#367 [04:54] <Absol> launcher/crash-log: We need to see your crash log, which appears after a crash.
#368 [04:54] <Absol> launcher/crash-log: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#369 [04:54] <ontheplane> Completely ignored arguments: [--nativeLauncherVersion, 301] [18:45:30] [Client thread/INFO]: Setting user: Ontheplane [18:45:30] [Client thread/INFO]: (Session ID is <censored>) [18:45:34] [Client thread/INFO]: LWJGL Version: 2.9.4 [18:45:35] [Client thread/INFO]: Reloading ResourceManager: Default [18:45:36] [Sound Library Loader/INFO]: Starting up SoundSystem... [18:45:37] [Thread-5/INFO]: Initializing LWJGL OpenAL [18:45:37] [Thread-5/INFO]:
#370 [04:54] * Omen sighs
#370 [04:54] <Omen> Not in the chat
#371 [04:54] <Omen> ?? paste
#372 [04:55] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#373 [04:55] <ontheplane> http://paste.ubuntu.com/15434999/
#374 [04:55] <Omen> ontheplane, open your game again but this time do not join a game.
#375 [04:55] <ontheplane> ??
#376 [04:55] <ontheplane> ok
#377 [04:56] <ontheplane> what should i do now
#378 [04:56] <Omen> Click 'Options' then 'Video Settings'. I want you to enable VBO and Vsync
#379 [04:56] <Omen> your game should no longer crash after that
#380 [04:56] <ontheplane> where is options????
#381 [04:56] <Omen> After the game is running the Options button will be on the left side of the screen
#382 [04:56] <ontheplane> oh
#383 [04:56] <ontheplane> i mean
#384 [04:57] <ontheplane> the minecraft doesnt launch
#385 [04:57] <Omen> it doesn't launch at all?
#386 [04:57] <GreyVulpine> ig4, 4 series.
#387 [04:57] <ontheplane> the launcher does but soon it turns off
#388 [04:57] <Omen> :(
#389 [04:57] <ontheplane> if i do play
#390 [04:57] <ontheplane> it starts loading
#391 [04:57] <ontheplane> and i see mojang title
#392 [04:57] <GreyVulpine> ontheplane - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#393 [04:57] <Omen> usually they can at least get to the game @Grey
#394 [04:57] <ontheplane> soon it turns of
#395 [04:57] <GreyVulpine> Not with the 4 series
#396 [04:58] <GreyVulpine> The VBO/Vsync issue is for the 7,8, and 9 series
#397 [04:58] <ontheplane> ok ty grey
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#403 [05:00] <baldyboy2002> i cant login
#404 [05:00] <ontheplane> http://paste.ubuntu.com/15435026/
#405 [05:00] <ontheplane> here grey
#406 [05:00] * ruicch [ruicch@notlogged] has joined #minecrafthelp
#407 [05:01] <ontheplane> but grey im korean so there are some korean language i will tell you what it means
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#409 [05:01] <GreyVulpine> No need, I already see the issue
#410 [05:01] <ontheplane> oh
#411 [05:01] <ontheplane> what can be the problem??
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#414 [05:02] <GreyVulpine> ontheplane - Launch minecraft. Before hitting Play, go to "Edit profile", Look for "use version", select "version 1.7.2" from the dropdown menu. Save the profile, then try minecraft.
#415 [05:02] * Pinchito05 [Pinchito05@notlogged] has joined #minecrafthelp
#416 [05:02] <ImJuli_> My Minecraft is Crashing when i click on play.She say Lack of update graphic drivers. http://paste.ubuntu.com/15434997/
#417 [05:02] <ontheplane> ok
#418 [05:02] <Andrio> baldyboy2002, what happens when you try?
#419 [05:03] <baldyboy2002> i cant login and it is the right email and password
#420 [05:03] <ontheplane> its loading quit long
#421 [05:03] <ontheplane> um
#422 [05:04] <ontheplane> it opened grey
#423 [05:04] <GreyVulpine> ImJuli_ - Download and install: https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
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#425 [05:04] <GreyVulpine> ontheplane - The issue is that your computer doesn't meet the minimum requirements for running the later versions of minecraft. For now, 1.7.2 will work on your machine until you upgrade your computer.
#426 [05:04] <ImJuli_> ok
#427 [05:04] <Andrio> baldyboy2002, what happens when you try?
#428 [05:04] * baldyboy2002 [baldyboy2002@notlogged] has joined #minecrafthelp
#429 [05:04] <Andrio> Oh, he's gone.
#430 [05:04] <ontheplane> ah..
#431 [05:04] <Andrio> baldyboy2002, what happens when you try?
#432 [05:04] <ontheplane> cant i do 1.9??
#433 [05:04] <GreyVulpine> ontheplane - Unfortunately, no.
#434 [05:04] <ontheplane> aw...
#435 [05:04] <baldyboy2002> it say wrong email or password
#436 [05:04] <ontheplane> thankyou anyway grey
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#440 [05:06] <Andrio> baldyboy2002, tried resetting your password?
#441 [05:06] <baldyboy2002> yea
#442 [05:06] <DeepGamez> I have a problem with my account
#443 [05:06] * ruicch [ruicch@notlogged] has quit. (Quit: Web client closed)
#444 [05:06] <Andrio> baldyboy2002, were you able to do so successfully?
#445 [05:06] <baldyboy2002> yea
#446 [05:06] <Andrio> ok
#447 [05:06] <Andrio> ??> baldyboy2002 login/throttle
#448 [05:06] <Absol> baldyboy2002: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#449 [05:06] <Absol> baldyboy2002: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#450 [05:07] <ontheplane> how can i upgrade my graphic card
#451 [05:07] <ontheplane> in notbook
#452 [05:07] <ontheplane> notebook
#453 [05:07] <GreyVulpine> ontheplane - Most notebooks have integrated graphics chipsets, which cannot be upgraded
#454 [05:07] <ontheplane> hm..
#455 [05:07] <ontheplane> cant 3dp chip work?
#456 [05:08] <GreyVulpine> No.
#457 [05:08] <ImJuli_> when i install gray ?
#458 [05:08] <ImJuli_> grey
#459 [05:08] <GreyVulpine> ImJuli_ - I'm sorry?
#460 [05:08] <ontheplane> why does 1.9 minecraft can be used with low graphic....ㅠㅠ
#461 [05:10] <DeepGamez> I have a problem with my account i think it has been stolen.
#462 [05:10] * ImJuli_ [ImJuli_@notlogged] has quit. (Quit: Web client closed)
#463 [05:10] <GreyVulpine> DeepGamez - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#464 [05:10] <DeepGamez> Yes i have do that but they have doesn't answer
#465 [05:10] <GreyVulpine> They're the only ones who can help you, wait for them to answer.
#466 [05:11] <DeepGamez> Okey
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#471 [05:13] <Nath> my minecraft wont work
#472 [05:13] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#473 [05:13] <Nath> how do i fix???
#474 [05:14] <Omen> Does it crash or does not not open
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#476 [05:14] <Nath> it sais something about my drivers
#477 [05:14] <Nath> i recently upgraded to windows 10
#478 [05:15] * Dragonmaster708 [Dragonmaster708@notlogged] has joined #minecrafthelp
#479 [05:15] <Pinchito05> Hello I cant Update my graphics drivers http://paste.ubuntu.com/15434992/ CAn you help my?
#480 [05:16] <Nath> me too
#481 [05:16] <Nath> http://paste.ubuntu.com/15435056/
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#483 [05:17] * Nath [Nath@notlogged] has quit. (Client Quit)
#484 [05:17] <GreyVulpine> Pinchito05 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#485 [05:17] <Pinchito05> Ok Thanks
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#489 [05:22] <Omen> Grey, do you have a lot of macros you use here?
#490 [05:22] <GreyVulpine> Eh, a few
#491 [05:22] * Omen wants to borrow/steal/use
#491 [05:23] <GreyVulpine> Feel free
#492 [05:23] <GreyVulpine> Feel free
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#494 [05:26] <Omen> I saved that last one as wintel10.
#495 [05:27] <GreyVulpine> It applies to more than just windows 10.
#496 [05:27] <GreyVulpine> See: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html -- For a list of chipsets/operating systems
#497 [05:28] <Omen> I have that one bookmarked. Just the Win10 is the most common and I can still trigger the macro either way if it's a Win8.1 person
#498 [05:29] <rymate1234> I should setup some macros
#499 [05:30] <Omen> strange that it saves the macro in it's entirety but cuts off after a certain number of characters
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#501 [05:28] <Omen> Eh, 256 character cut off
#502 [05:28] <Rasppy> Hello, anyone here who can help me please ? I got a problem, I have my chunks at 16 but I can only see around 3-4 chunks, why is that happening?
#503 [05:32] <Rasppy> Nobody ;( ?
#504 [05:34] * MARIN [MARIN@notlogged] has joined #minecrafthelp
#505 [05:34] <MARIN> ,KFKKJKJKJJDJIREOJHRKOOFKJHHDHJODOKHEHJOFIOJEDJIOOGOIJEIOGO\
#506 [05:34] <MARIN> JVGFC
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#508 [05:35] <Andrio> Supercalifragilisticexpialidocious.
#509 [05:36] <Andrio> Rasppy, are you in multiplayer?
#510 [05:38] * AzoozXPvp [AzoozXPvp@notlogged] has joined #minecrafthelp
#511 [05:39] <Rasppy> Andrio
#512 [05:39] <Rasppy> Yes I am
#513 [05:39] <Andrio> Try singleplayer.
#514 [05:39] <Rasppy> In singleplayer I can't go for more than 16 chunks
#515 [05:40] <Andrio> The server might have its view distance set lower than yours.
#516 [05:40] <Rasppy> I see the 16 chunks but nothing more that that
#517 [05:40] <Andrio> Well, if your render distance is 16, that's the idea...
#518 [05:40] <Rasppy> When I go up to 32 I only see 16
#519 [05:40] <Andrio> oh
#520 [05:42] <Rasppy> Andrio, can you explain me why do I only see a limited ammout of chunks in multiplayer?
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#522 [05:43] <Andrio> Probably because the server doesn't want to load any more chunks than that.
#523 [05:43] <Andrio> Servers can limit view distance too.
#524 [05:44] <Rasppy> Oh
#525 [05:44] <Rasppy> But is there any way that I can put fog?
#526 [05:44] <Rasppy> Cuz it's verry anoying to see like nothing there
#527 [05:45] <Andrio> Well, you can always find a more powerful server...
#528 [05:46] <Rasppy> Can you help me with that :D ?
#529 [05:46] <Rasppy> I wanna find a faction/survival quality server with 16 chunk render distance
#530 [05:46] <Andrio> Google can.
#531 [05:47] <Rasppy> When I google that I find normal servers xD
#532 [05:48] <Andrio> Are you using any mods?
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#535 [05:50] <rajan> when i am cliking play it is not coming
#536 [05:50] <rajan> plz fix it immediately
#537 [05:51] <Andrio> What's happening instead?
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#540 [05:53] <Troubles> Hey why wil not the reset secure questions come
#541 [05:53] <Troubles> to my email
#542 [05:53] <rajan> i am not getting minecraft to play
#543 [05:54] <Andrio> ??> rajan launcher/log
#544 [05:54] <Absol> rajan: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#545 [05:54] <Absol> rajan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#546 [05:54] <Andrio> ??> Troubles account/email-missing
#547 [05:54] <Absol> Troubles: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#548 [05:54] <Absol> Troubles: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#549 [05:55] <Sokka_> I have an issue with my drivers on Win10 http://paste.ubuntu.com/15435237/
#550 [05:56] <Troubles> but i cant change the email cuz i forgott the secure quesations and i need secure questions to change the hotmail but the mail isint coming
#551 [05:56] <Andrio> Sokka_, use the .msi from http://minecraft.net/download if you aren't already.
#552 [05:56] <Andrio> Troubles, then you'll need to contact Mojang.
#553 [05:56] <Troubles> link plz
#554 [05:56] <Andrio> ??> Troubles account/send-email
#555 [05:56] <Absol> Troubles: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#556 [05:56] <Absol> Troubles: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#569 [06:08] <Mrpistonete> hello
#570 [06:09] * Hoiyeeapril [Hoiyeeapril@notlogged] has joined #minecrafthelp
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#573 [06:10] <Hoiyeeapril> when i enter muti or single, minecraft exit automatically, dont know how to fix it
#574 [06:10] <Hoiyeeapril> # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffaea0860dc, pid=4552, tid=1080 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig75icd64.dll+0x5560dc] # # Failed to write core dump. Minidumps are
#575 [06:11] * Mrpistonete [Mrpistonete@notlogged] has joined #minecrafthelp
#576 [06:11] <Mrpistonete> i need help
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#578 [06:11] <Hoiyeeapril> http://paste.ubuntu.com/15435419/
#579 [06:12] <Hoiyeeapril> please help me, cant play 1.9
#580 [06:12] <Andrio> Hoiyeeapril, see http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2627432-1-9-faqs-read-before-posting#2.
#581 [06:12] <Hoiyeeapril> ive try this
#582 [06:12] <Hoiyeeapril> tried*
#583 [06:13] <Andrio> ok.
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#586 [06:18] <RG> I need your crash log Hoiyeeapril.
#587 [06:18] * Hoiyeeapril [Hoiyeeapril@notlogged] has quit. (Quit: Web client closed)
#588 [06:18] <RG> lol
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#595 [06:27] <brandao> eu preciso de ajuda o meu craftlandia quando aperta play ele sai e quando vai entra no minecraft aparece error e uma pagina branca falando ára vim para ca
#596 [06:27] * JP2502Crafter [JP2502Crafter@notlogged] has quit. (Client Quit)
#597 [06:28] <brandao> meu minecraft da craftlandia nao abree
#598 [06:28] <brandao> oii tem alguem para me ajuda
#599 [06:29] <Andrio> ??> brandao launcher/crash-log
#600 [06:29] <Absol> brandao: We need to see your crash log, which appears after a crash.
#601 [06:29] <Absol> brandao: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#602 [06:30] * JP2502Crafter [JP2502Crafter@notlogged] has joined #minecrafthelp
#603 [06:30] <brandao> ou
#604 [06:31] <brandao> alguem tem skype para me ajudaaaa e mais facil
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#606 [06:31] <Andrio> I don't think anyone here speaks Portugese.
#607 [06:31] <Andrio> So, no, it's not easier.
#608 [06:32] <brandao> eita
#609 [06:32] <brandao> vc me ajuda ?
#610 [06:27] * aeszxc [aeszxc@notlogged] has joined #minecrafthelp
#611 [06:28] <Andrio> ??> brandao launcher/crash-log
#612 [06:28] <Absol> brandao: We need to see your crash log, which appears after a crash.
#613 [06:28] <Absol> brandao: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#614 [06:28] * Troubles [Troubles@notlogged] has joined #minecrafthelp
#615 [06:28] <Troubles> need help
#616 [06:28] * aeszxc [aeszxc@notlogged] has quit. (Client Quit)
#617 [06:29] <Andrio> Troubles, did you send your email to Mojang?
#618 [06:29] <Troubles> Yes
#619 [06:29] <Troubles> but i have to wait 2 days
#620 [06:29] <Andrio> Mm
#621 [06:30] <Andrio> There's a backlog at the moment; all you can do at this point is wait.
#622 [06:30] <Andrio> See https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-.
#623 [06:30] <Troubles> but
#624 [06:30] <Troubles> How did u get this job
#625 [06:30] <Troubles> do u work at mojang
#626 [06:30] <Omen> No job, volunteer
#627 [06:31] * Crazyking163 [Crazyking163@notlogged] has joined #minecrafthelp
#628 [06:32] <Omen> ?? info/volunteer
#629 [06:32] <Absol> info/volunteer: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#630 [06:32] <Troubles> i mean mojang have to get a help number
#631 [06:32] <Andrio> I started talking to people
#632 [06:32] <Troubles> yes give me the volunteer info
#633 [06:32] <Crazyking163> Im not good in computers
#634 [06:32] <Omen> I am jelly of the +voice
#635 [06:32] <brandao> algumma pessoa tem skype para me ajudaaa
#636 [06:33] <Andrio> ._.
#637 [06:33] <brandao> em
#638 [06:33] <Crazyking163> I got new computer and minecraft leggd enormous what can i do
#639 [06:34] <brandao> amano vcs nao dao conta de ajudar falo
#640 [06:34] <Omen> Troubles, there is no number you can call. People here don't work for Mojang they just help people when they can because they care.
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#642 [06:35] <Crazyking163> Hello
#643 [06:35] * edss [edss@notlogged] has joined #minecrafthelp
#644 [06:35] <Crazyking163> I got problemos in langs
#645 [06:36] <Crazyking163> Langs
#646 [06:36] * SilentBullets [SilentBullets@notlogged] has joined #minecrafthelp
#647 [06:36] <Crazyking163> Lagged
#648 [06:37] <SilentBullets> Hello i need help with the minecraft java.lang.nullpointerexception error c:
#649 [06:37] <Andrio> Tried lowering your graphics options? In particular, lower render distance, turn off smooth lighting, reduce particles
#650 [06:37] <Omen> VBOs for everyone!
#651 [06:37] <Andrio> Mm
#652 [06:37] <Crazyking163> Minecraft lagged enormous
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#654 [06:38] <Omen> ?? win/update/gpu
#655 [06:39] <Absol> win/update/gpu: Just because your machine is running the latest version of Windows does not mean that your video card has supported drivers. Support will be able to tell you if your card is supported.
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#657 [06:39] <Absol> win/update/gpu: If you have not done so, please provide a dxdiag report: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#658 [06:39] * SilentBullets [SilentBullets@notlogged] has joined #minecrafthelp
#659 [06:39] <Omen> You might not have up to date drivers
#660 [06:39] <Crazyking163> Computer is acer aspire es15
#661 [06:40] <SilentBullets> Hello i need help with the minecraft java.lang.nullpointerexception error c:
#662 [06:40] <SilentBullets> Can anybody help?
#663 [06:40] <Omen> ??> SilentBullets launcher/crash-log
#664 [06:40] <Absol> SilentBullets: We need to see your crash log, which appears after a crash.
#665 [06:40] <Absol> SilentBullets: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#666 [06:42] <SilentBullets> no minecraft does not crash but if i want to join a server this error shows up
#667 [06:43] <SilentBullets> sorry for my bad english :C
#668 [06:43] <Crazyking163> Nederlanders online ?
#669 [06:44] <Crazyking163> Heb nieuwe computer en minecraft lagged enorm?
#670 [06:44] <SilentBullets> i cant join any server
#671 [06:44] <Crazyking163> Acer aspire 15
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#675 [06:47] <SilentBullets> If i join a server it says: Failed to connect to the server java.lang.nullpointerexception: group
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#683 [06:53] <SilentBullets> Hello i need help with the minecraft java.lang.nullpointerexception error c:
#684 [06:53] <pondonc> ayuda por favor dejen me jugar
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#686 [06:53] <pondonc> donde
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#697 [07:12] <Jimboidd> minecraft says i need to update my graphics drive and i have done as it says but it says theres none installed on the system
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#702 [07:15] <ShadowCoin> Hello, I changed my password to my mojang account and i cant get in
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#704 [07:15] <Reece> I have an issue with pixel format not accelerated, here is the report:
#705 [07:16] <Reece> ------------------ System Information ------------------ Time of this report: 3/18/2016, 16:56:12 Machine name: PARENT-PC Operating System: Windows 10 Pro 32-bit (10.0, Build 10586) (10586.th2_release.160126-1819) Language: English (Regional Setting: English) System Manufacturer: SAMSUNG ELECTRONICS CO., LTD. System Model: R519/R719 BIOS: Phoenix Secure
#706 [07:16] * Anzhelika|Away is now known as Anzhi
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#708 [07:16] <Reece> http://paste.ubuntu.com/15435844/
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#710 [07:16] <Andrio> Reece, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#711 [07:17] <Reece> ok thanks
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#715 [07:19] <Jimboidd> when i open minecraft it will not open and it comes up with the messgae "lack of updated graphic drivers" now i have done what it suggests and it says there are no graphic drivers installed on the system
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#717 [07:20] <Andrio> ??> Jimboidd win/DXDiag
#718 [07:20] <Absol> Jimboidd: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#721 [07:23] <Jimboidd> how much of the report do you need?
#722 [07:23] <Andrio> All of it
#723 [07:25] * Wulchristian [Wulchristian@notlogged] has joined #minecrafthelp
#724 [07:25] <Wulchristian> hi
#725 [07:26] <Wulchristian> im kinda in trouble
#726 [07:26] <Jimboidd> http://paste.ubuntu.com/15435808/
#727 [07:26] <Wulchristian> i migrated my account and now my account isnt working!
#728 [07:29] <GreyVulpine> Wulchristian - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#729 [07:29] <GreyVulpine> Jimboidd - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#730 [07:30] * superzx [superzx@notlogged] has joined #minecrafthelp
#731 [07:31] <superzx> hi guys . want a new update on console edition like put servers in it
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#733 [07:27] <Jimboidd> how do i downgrade and reinstall a prior version or windows?
#734 [07:27] <GreyVulpine> ??> Jimboidd win/downgrade
#735 [07:27] <Absol> Jimboidd: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#736 [07:28] <Jimboidd> thank you
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#740 [07:43] <Joshua> I have tried to load up my minecraft and its saying that i need to update my graphics driver. I've done this but it's not found anything by scanning for updates.
#741 [07:47] * Samo [Samo@notlogged] has joined #minecrafthelp
#742 [07:48] <Samo> hey does anybody know what i can do if i have forgotten my minecraft email but know my username
#743 [07:49] <Joshua> Hello Samo
#744 [07:49] <Joshua> tI am here to help you
#745 [07:49] <Joshua> I*
#746 [07:49] <Joshua> Are you there?
#747 [07:49] <Samo> thanks joshua
#748 [07:49] <Samo> yep
#749 [07:50] <Samo> what can i do
#750 [07:50] <Joshua> Ok So When you go onto the offical Minecraft Website There is a option saying Problems with email?
#751 [07:50] <Joshua> click that
#752 [07:50] <Joshua> There then will be an option to put in you're username and password
#753 [07:50] <Samo> where does it say that exactly sorry
#754 [07:50] <Joshua> It should say in the login page
#755 [07:51] <Joshua> If it does not please tell me
#756 [07:51] * hh [hh@notlogged] has joined #minecrafthelp
#757 [07:51] <Samo> doesnt
#758 [07:51] <Joshua> Ok
#759 [07:51] <Samo> and also im not sure of my password exacltyy
#760 [07:52] <Joshua> If this does not work then you will have to go on a third party companies website
#761 [07:52] <Joshua> Is it ok if i suggest some websites for you?
#762 [07:52] <Samo> is there a way i can give proof of ownership of the account and then you can send me the email and password?
#763 [07:53] <Joshua> No as i'll have to send it you by email that's the only way i am aloud to send imformation like that.
#764 [07:53] <Samo> yea could you atleast tell me which email its under if i show proof of ownership
#765 [07:53] <Joshua> Is it ok if i give you a third party company to go on?
#766 [07:53] <Andrio> What for, Joshua?
#767 [07:54] <Samo> ^
#768 [07:54] <Joshua> Andrio Samo is having problems with his email for his Minecraft account
#769 [07:54] <Andrio> mm
#770 [07:54] <Samo> if you could tell me which email its under i could just ask one of either of my parents to check their email and then reset the password
#771 [07:55] <Joshua> I know a third party company that can sort this out for you and give you you're email.
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#773 [07:55] <GreyVulpine> Yeah.. no you don't.
#774 [07:55] <Samo> ?
#775 [07:56] <Samo> How do i get to this third party company?
#776 [07:56] <GreyVulpine> Don't listen to Joshua. There are no third-party companies that can help you
#777 [07:56] <GreyVulpine> Samo - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#778 [07:56] * PrayerofAnubis [PrayerofAnubis@notlogged] has joined #minecrafthelp
#779 [07:56] <Joshua> There is.
#780 [07:56] <PrayerofAnubis> Hello?
#781 [07:56] <GreyVulpine> And this third-party company is?
#782 [07:56] <PrayerofAnubis> oh sorry guys
#783 [07:56] <Joshua> Mojang take weeks to reply
#784 [07:56] <PrayerofAnubis> can i ask something?
#785 [07:56] <Samo> Im confused im getting conflicting advice
#786 [07:56] <PrayerofAnubis> I can't make a potion of weakness
#787 [07:57] <GreyVulpine> Joshua - And NO third-party companies have access to account information by Mojang. That's defnitely a security vulnerability there
#788 [07:57] <PrayerofAnubis> When i put my fermented spider eye and my awkward potion together it just doesn't work
#789 [07:57] * KasperStrand [KasperStrand@notlogged] has joined #minecrafthelp
#790 [07:57] <GreyVulpine> Joshua - I'm going to have to ask you to leave
#791 [07:57] <GreyVulpine> Samo - Please email Mojang support
#792 [07:57] <Joshua> No
#793 [07:57] <GreyVulpine> Then good bye
#794 [07:57] <Andrio> PrayerofAnubis, what version of Minecraft?
#795 [07:57] <GreyVulpine> !kb Joshua
#796 [07:57] * GreyBot kicked Joshua from #minecrafthelp (Reason: oshua :<Kicks:1496>)
#797 [07:57] <PrayerofAnubis> 1.9
#798 [07:57] <Samo> Can't someone just let me know maybe like the three first letters of my email>
#799 [07:57] <GreyVulpine> Samo - Nobody here can tell you that
#800 [07:58] <KasperStrand> Hello i need help with my game it keeps crashing when i start it
#801 [07:58] <Samo> Who can then
#802 [07:58] <GreyVulpine> Mojang Support can
#803 [07:58] <PrayerofAnubis> it is really weird, cause i checked alot fo sites, but all say the same. Still it doesn't work
#804 [07:58] <Samo> How can i contact them and how long will it take for a response
#805 [07:58] <Andrio> PrayerofAnubis, you should use water, not an awkward potion.
#806 [07:58] <GreyVulpine> Samo - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#807 [07:58] <GreyVulpine> It'll take a few business days.
#808 [07:58] <PrayerofAnubis> really?
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#810 [07:59] <KasperStrand> Hello i need help with my game it keeps crashing when i start it
#811 [07:59] <Samo> Ok Thankyou very much Grey have a nice day :)
#812 [07:59] <Andrio> PrayerofAnubis, yeah
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#814 [08:00] <PrayerofAnubis> omg it worked!!! thank you so much ANDRIO :D
#815 [08:00] <PrayerofAnubis> <3
#816 [08:00] <Andrio> no problem.
#817 [08:00] * PrayerofAnubis [PrayerofAnubis@notlogged] has quit. (Client Quit)
#818 [08:02] <Samo> If I dont know my password or my email linked with my account, what can I do? Someone showed me to this contact site but it doesnt let me contact mojang without my email.
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#820 [08:02] <Samo> If I dont know my password or my email linked with my account, what can I do? Someone showed me to this contact site but it doesnt let me contact mojang without my email.
#821 [08:03] <GreyVulpine> You can fill out that form with a contact email you have access to.
#822 [08:03] <Samo> oh right
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#824 [08:03] <Samo> ok thankyou
#825 [08:07] * LuKaS6363 [LuKaS6363@notlogged] has joined #minecrafthelp
#826 [08:09] <LuKaS6363> I have a problem with Pixel Format Not Accelerated
#827 [08:09] <GreyVulpine> LuKaS6363 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#828 [08:10] <LuKaS6363> I have just take windows 10 and all my graphics drivers are ok (I think)
#829 [08:10] <LuKaS6363> thanks
#830 [08:10] <LuKaS6363> I have done the dxdiag
#831 [08:11] * penglong [penglong@notlogged] has joined #minecrafthelp
#832 [08:11] <LuKaS6363> do you want to see the report?
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#835 [08:13] <Adventuredragon> I need help because theres this hacker on this one server and i'm being ddos'ed [not by him] but he said someone else was ddos'ing me and i restarted my router that didnt work
#836 [08:14] <Adventuredragon> so basically whenever join servers it lags bad
#837 [08:14] <Adventuredragon> my dad told me the only ways to fix it was i forget one of them but the other one is getting a new internet provider [ISP]
#838 [08:15] <Adventuredragon> but i'm not sure those are the only but i remembered the other one which is to take down the ddos'er
#839 [08:16] <GreyVulpine> Nothing we can do about it
#840 [08:16] <Adventuredragon> why?
#841 [08:18] <LuKaS6363> I don't understand what i have to do with this report? could you tell me something?
#842 [08:18] <Adventuredragon> me?
#843 [08:18] <LuKaS6363> no GreyVulpine
#844 [08:19] <GreyVulpine> LuKaS6363 - Would help if you sent us the link
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#848 [08:20] <LuKaS6363> http://paste.ubuntu.com/15436171/
#849 [08:20] <GreyVulpine> LuKaS6363 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#851 [08:21] <LuKaS6363> ok thanks for the answer....
#852 [08:22] <LuKaS6363> Do you think intel will update video drivers in a few time?
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#854 [08:23] <GreyVulpine> Unfortunately no.
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#857 [08:27] <LuKaS6363> It means that I have to change my pc or reinstall prior version?
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#859 [08:28] <GreyVulpine> LuKaS6363 - Yes.
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#862 [08:32] <Eelyak> I just bought Minecraft online, but it just keeps loading
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#882 [08:50] <shaz> i cant get on my game it says my drive is out of date but its not
#883 [08:50] <shaz> i cant get on my game it says my drive is out of date but its not
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#887 [08:55] <Andrio> ??> shaz win/DXDiag
#888 [08:55] <Absol> shaz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#890 [09:10] <Jobbie10> http://paste.ubuntu.com/15436818/
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#892 [09:11] <Jobbie10> Thats whats doesn't work
#893 [09:11] <Jobbie10> jow can I fix that
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#905 [09:26] <Pistol> Hi! I have a problem when I want connected. I bought the game in 2012, the migration is fine. I don't watch the purchase in mojang.
#906 [09:26] <GreyVulpine> Pistol - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
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#909 [09:28] <Dan_> hey i need help with launching minecraft, when i launch the game it crashes and says update drivers, but there are no updates and i have been searching everywhere for 4 days now and still haven't found anything. PLEASE HELP! also I'm on windows 10
#910 [09:28] <GreyVulpine> Dan_ - Got a link to your dxdiag?
#911 [09:28] <Dan_> 1 sec
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#913 [09:29] <Pistol> GreyVulpine I don't lost my user name . In mojang I don't watch the buy.
#914 [09:29] <GreyVulpine> Pistol - Then you'll need to email Mojang Support
#915 [09:29] <GreyVulpine> Pistol - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#917 [09:31] <Pistol> thx Good day!!
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#919 [09:31] <Dan_> i cant find a link...crap im panicking now i bought this game for 20€
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#921 [09:32] <GreyVulpine> Dan_ - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#936 [09:50] <Guest76396> hi i tried downloading minecraft and for some reason it doesn't work
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#942 [09:53] <Oskiek> Are you providing help for modders?
#943 [09:54] <rymate1234> no
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#946 [09:57] * cotus [cotus@notlogged] has joined #minecrafthelp
#947 [09:57] <cotus> Hello
#948 [09:57] <cotus> How do I add my minecraft account to my mojang if I didn't have an email?
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#950 [10:09] <cotus> Thanks for the fucking help
#951 [10:09] <Absol> cotus: Please keep it civil
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#953 [10:09] * adlane24 [adlane24@notlogged] has joined #minecrafthelp
#954 [10:10] <adlane24> ya il quelqu'un
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#957 [10:10] <adlane24> ohhhooooohhhhhhhhooooo
#958 [10:11] <adlane24> does any one here
#959 [10:11] <RG> yeah?
#960 [10:11] * TItanRG [TItanRG@notlogged] has joined #minecrafthelp
#961 [10:11] <TItanRG> lol
#962 [10:12] <adlane24> hello RG do u speak french ?!!
#963 [10:12] <TItanRG> adlane24, Do you need help?
#964 [10:12] <adlane24> yesss !!!
#965 [10:12] <TItanRG> adlane24, please state your problem :)
#966 [10:12] <adlane24> tu parle fancais
#967 [10:13] <adlane24> do u speak french ?!!
#968 [10:13] <adlane24> please
#969 [10:13] <TItanRG> No, sorry :/
#970 [10:13] <TItanRG> I can use google translate if you don't mind
#971 [10:13] <adlane24> arabic :p
#972 [10:14] <adlane24> my inglish can be so bade ;p
#973 [10:14] <TItanRG> it's okay i will try my best to understand
#974 [10:15] <adlane24> thunk u so much
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#976 [10:19] <n8th10n> Hye, i cannot longer log in to my account, i've 5 times reset my password, but still wrong password
#977 [10:19] <adlane24> voila je me suis fait banni du serveur CS REBEL UP RISING j'étais en colère et j'ai dit un gros mot a quelqu'un j'ai été banni difinitivement !?!
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#979 [10:20] <TItanRG> ohhh
#980 [10:20] <adlane24> je sais qu'il ne fallait pas mais ....
#981 [10:20] <TItanRG> ??> n8th10n acct
#982 [10:21] * n8th10n__ [n8th10n__@notlogged] has joined #minecrafthelp
#983 [10:21] <n8th10n__> Hye, i cannot longer log in to my account, i've 5 times reset my password, but still wrong password
#984 [10:21] <adlane24> ni avertissement ni rien banni directement !
#985 [10:21] <n8th10n__> Hye, i cannot longer log in to my account, i've 5 times reset my password, but still wrong password
#986 [10:21] <n8th10n__> Hye, i cannot longer log in to my account, i've 5 times reset my password, but still wrong password
#987 [10:21] <n8th10n__> Hye, i cannot longer log in to my account, i've 5 times reset my password, but still wrong password
#988 [10:21] <n8th10n__> Hye, i cannot longer log in to my account, i've 5 times reset my password, but still wrong password
#989 [10:21] * Absol kicked n8th10n__ from #minecrafthelp (Reason: 8th10n__ :Stop spamming)
#990 [10:21] * tommeeuwis [tommeeuwis@notlogged] has joined #minecrafthelp
#991 [10:21] <tommeeuwis> hello
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#993 [10:22] <tommeeuwis> i got some problem my screen flicks alot while im playing
#994 [10:23] <adlane24> aulways here TitanRg
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#996 [10:24] <tommeeuwis> is there someone that can help me please, i got problem with minecraft just bought it and my screen keeps flicking alot and im playing in a dark room and it hurts almost my eyes
#997 [10:25] <tommeeuwis> can i fix it?
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#1000 [10:28] <adlane24> can any one help me pleaz
#1001 [10:28] <tommeeuwis> noone answers you here
#1002 [10:28] <tommeeuwis> i want my money back fuck this game
#1003 [10:28] <Absol> tommeeuwis: Please keep it civil
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#1005 [10:28] <adlane24> absolute
#1006 [10:29] <adlane24> tu me comprend !
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#1008 [10:30] <BoldAction> I Can't login in my MC account anymore after not logging in for 3 months..?
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#1014 [10:32] <mikkel> i can dont play 1,9
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#1018 [10:40] <SquiffyLocket10> So i logged out of the Minecraft Launcher then logged back in and not it says i only have the demo, what should i do?
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#1022 [10:44] <PrayerofAnubis> Hello, i finalley made my village, i cured 3 zombie villagers and thank god, 1 of them is a farmer
#1023 [10:44] <PrayerofAnubis> but he won't harvest :/
#1024 [10:45] <PrayerofAnubis> i even used alot of bonemeal so all of it was grown, but nothing he just stands there, doing nothing
#1025 [10:46] * Valaraukar13 [Valaraukar13@notlogged] has joined #minecrafthelp
#1026 [10:46] <Valaraukar13> Hello. I'm having a problem opening Minecraft. The error message indicates an outdated graphics d
#1027 [10:47] <Valaraukar13> driver, but after checking and reinstalling a new driver, the error message still comes up.
#1028 [10:47] <Valaraukar13> According to the website, I'm sending my DxDiag info here: http://paste.ubuntu.com/15437702/
#1029 [10:47] * undead_guppy [undead_guppy@notlogged] has joined #minecrafthelp
#1030 [10:47] <undead_guppy> Helo
#1031 [10:47] <Valaraukar13> Hi.
#1032 [10:47] <undead_guppy> I need some help with integrated twitch streaming
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#1034 [10:48] <undead_guppy> I am on a macbook pro 2012 with sound flower.
#1035 [10:48] <Valaraukar13> Sorry, I'm not a support agent. I need help like you do.
#1036 [10:48] <undead_guppy> Hmmm
#1037 [10:48] <Corey> My Minecraft is out of Memory what do i do
#1038 [10:48] <undead_guppy> Dedicate more ram
#1039 [10:49] <Corey> Where
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#1042 [10:49] <Corey> Where do i dedicate More Ram
#1043 [10:49] * Corey_ [Corey_@notlogged] has joined #minecrafthelp
#1044 [10:50] <Corey_> I Need help How Do i dedicate More Ram To Minecraft
#1045 [10:50] <Corey_> HELP
#1046 [10:50] <Valaraukar13> Hello. I'm having a problem opening Minecraft. The error message indicates an outdated graphics driver, but after checking and reinstalling a new driver, the error message still comes up. According to the website's instructions, I'm sending my DxDiag info here: http://paste.ubuntu.com/15437702/
#1047 [10:51] * matheus [matheus@notlogged] has joined #minecrafthelp
#1048 [10:51] <Corey_> Valaraukar13
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#1050 [10:51] <Corey_> How do i Dedicate for Ram
#1051 [10:51] <Valaraukar13> I don't know.
#1052 [10:52] <Valaraukar13> I'm not a support agent.
#1053 [10:52] * undead_guppy [undead_guppy@notlogged] has quit. (Ping timeout: 195 seconds)
#1054 [10:53] <Corey_> ?
#1055 [10:54] <Valaraukar13> Hello?
#1056 [10:55] * malk987987 [malk987987@notlogged] has joined #minecrafthelp
#1057 [10:55] <Valaraukar13> Hi.
#1058 [10:55] <Valaraukar13> Are you a support agent?
#1059 [10:55] <malk987987> its not working
#1060 [10:55] <Valaraukar13> What isn't?
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#1063 [10:55] <malk987987> what shal i do i tried
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#1065 [10:56] <Valaraukar13> I don't understand. I'm not a support agent.
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#1069 [10:57] <Corey_> Guys iv Fixed Mine u mit have a Out Dated taxsure pack!
#1070 [10:59] <Valaraukar13> My problem is the game will not even open, due to (apparently) an outdated graphics driver, even though I have replaced mine several times.
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#1074 [11:00] <Valaraukar13> Hello? Are either of you help agents?
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#1078 [11:01] <PrayerofAnubis> i have a farmer problem, someone can help with that?
#1079 [11:01] <PrayerofAnubis> I have a farmer villager but he just won't harvest :/
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#1083 [11:03] <Valaraukar13> I'm not sure, but what is your mobGriefing set to?
#1084 [11:03] <Valaraukar13> If it's set to false, the villager won't pick it up.
#1085 [11:03] <PrayerofAnubis> how can i check that?
#1086 [11:04] <Valaraukar13> Type /mobGriefing
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#1088 [11:04] <creepyboy75> help my minecrat bugt
#1089 [11:05] <PrayerofAnubis> it says unknown command
#1090 [11:05] <Valaraukar13> Is anyone here an actual help agent? I'm not, so is anyone?
#1091 [11:05] <Valaraukar13> Try typing: gamerule mobGriefing True
#1092 [11:06] <PrayerofAnubis> no premission to use that command
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#1094 [11:06] <Valaraukar13> Hm. Then I don't know.
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#1096 [11:07] <DogeMC64> Hi, does anyone know how to make a custom language pack that works on servers?
#1097 [11:07] <Valaraukar13> I'm not actually a help agent, so I can't really help beyond that.
#1098 [11:07] <PrayerofAnubis> k ty anyway
#1099 [11:07] <Valaraukar13> Sorry I couldn't help. Thanks for being patient.
#1100 [11:08] <Valaraukar13> Hello. I'm having a problem opening Minecraft. The error message indicates an outdated graphics driver, but after checking and reinstalling a new driver, the error message still comes up. According to the website's instructions, I'm sending my DxDiag info here: http://paste.ubuntu.com/15437702/
#1101 [11:08] <xplodingtaco01> My graphics drivers are fucked. I cant even play. It crashes as soon as I try to load a profile. how do?
#1102 [11:08] <Absol> xplodingtaco01: Please keep it civil
#1103 [11:09] <DogeMC64> yeah
#1104 [11:09] <Valaraukar13> Absol, are you a help agent?
#1105 [11:09] <DogeMC64> welp
#1106 [11:09] <DogeMC64> I see that I'll get no help here
#1107 [11:09] <DogeMC64> I see that I'll get no help here
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#1111 [11:11] <Valaraukar13> Hello? Anybody who can help?
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#1119 [11:14] <ThePenguinBros> Yesterday I was having problems with my account so I reset the password and it still did not work, but then later that day it worked so I just dissmised it, but then today I was gonna play some minecraft but it still said that the login and'/or password was wrong so I have no idea what to do? Any Help/ Advice
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#1123 [11:15] <ThePenguinBros> Any comments
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#1127 [11:16] <Joshwarrior> hey
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#1129 [11:18] <ThePenguinBros> Why does no one answer my questions I need help, but no one says anything
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#1131 [11:19] <rymate1234> hi
#1132 [11:19] <GoFurself> Why dont you go fuck your self ThePenguinBros
#1133 [11:19] * Absol kicked GoFurself from #minecrafthelp (Reason: oFurself :Keep it civilized, you are just a human)
#1134 [11:19] <rymate1234> ThePenguinBros, this is a community ran support channel
#1135 [11:19] <ThePenguinBros> Ouch that hurt
#1136 [11:19] <rymate1234> everyone here is a volunteer
#1137 [11:20] <ThePenguinBros> oh well theres gotta be one person that can help me
#1138 [11:20] <rymate1234> ThePenguinBros, regarding your issue, try logging out then logging back in with the password you set yesterday
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#1142 [11:21] <ThePenguinBros> I have, several times, I was trying to play crazy craft because I had not been on minecraft in like 6 months or so, so I entered my info and it was wrong so I though I had forgot the password so I tried to reset it but it still did not work, but when it was working I reset it while I still had the time
#1143 [11:22] <Stevenvil> hoi
#1144 [11:22] <Stevenvil> hoi
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#1147 [11:22] <MinecraftSucks> Anyone who plays minecraft sucks a load of dick2
#1148 [11:22] * Absol kicked MinecraftSucks from #minecrafthelp (Reason: inecraftSucks :Keep it civilized, you are just a human)
#1149 [11:22] <ThePenguinBros> LOL
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#1151 [11:24] <ThePenguinBros> Minecraft sucks I hate minecraft Minecraft sucks I hate minecraft Minecraft sucks I hate minecraft Minecraft sucks I hate minecraft Minecraft sucks I hate minecraft Minecraft sucks I hate minecraft Minecraft sucks I hate minecraft Minecraft sucks I hate minecraft Minecraft sucks I hate minecraft Minecraft sucks I hate minecraft
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#1153 [11:24] <ThePenguinBros> Minecraft sucks I hate minecraft
#1154 [11:24] <ThePenguinBros> Minecraft sucks I hate minecraft
#1155 [11:24] <ThePenguinBros> Minecraft sucks I hate minecraft
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#1157 [11:24] <rymate1234> ThePenguinBros, aren't you a nice person
#1158 [11:25] * GreyVulpine kicked ThePenguinBros from #minecrafthelp (Reason: hePenguinBros :Meep Meep. Go away.)
#1159 [11:25] <GreyVulpine> Right then, no more of that.
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#1163 [11:35] <firebug> i tried playing minecraft and was stoped cuz my video drivers are aparently out of date i updated them yesterday and minecraft still did not wor van some one plz help http://paste.ubuntu.com/15438217/
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#1165 [11:35] <GreyVulpine> firebug - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#1168 [11:37] <firebug> do u know how to downgrade my windows 10 to 7?
#1169 [11:37] <GreyVulpine> firebug - From your report, you're using windows 8.1
#1170 [11:38] <firebug> oh well ok do u know how to downgrade tho
#1171 [11:39] <GreyVulpine> You would need to find or purchase a Windows 7 installation cd and install windows again
#1172 [11:39] <firebug> k thx
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#1180 [11:47] <Li> Greetings! All of a sudden MC crashes every time my son tries to enter a server. We have rebooted the computer, removed Minecraft and reinstalled it, Nothing helps.
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#1183 [11:47] <Li> It started after he dowloaded a texture pack. We have removed the texture pack but the problem remains.
#1184 [11:49] <Li> Is it a Mojang problem or a Java problem?
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#1189 [11:51] <tema173> help
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#1197 [11:55] <Li> Hello! MC crashes everytime we try to connect to a server. Any hints? Is it a Mojang or Java problem? We have rebooted, reinstalled MC and checked the Java version. It started after we downloaded a texture pack but the problem remains even after deleting it from the computer.
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#1210 [12:01] <Zack> hello, I cannot launch minecraft 1.8 on the minecraft launcher as when it downloads 1.8 it comes up with an error saying"Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release"
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#1215 [12:04] <Zack> -bump-
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#1220 [12:08] <Xenor> cuando entro con mi cuenta, pone que mi cuenta ha emigrado (username: xenor y el correo es: danielrrugby@gmail.com) nose si me han robado la cuenta o algo así, porque a mi no me ha llegado ningun correo de aviso, me pueden ayudar con esto??
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#1224 [12:12] <Xenor> alguien contesta????
#1225 [12:13] <Gaben> Hello, when I try to launch minecraft 1.8, I get this error message: Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release. I don't know how to fix it
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#1228 [12:15] <Gaben> ¿Cuál fue su pregunta, Xenor ?
#1229 [12:15] <Gaben> ¿Cuál fue su pregunta, Xenor ?
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#1232 [12:17] <emerich> baixei o craftlandia e nao to consiguindo jogar
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#1234 [12:18] <emerich> nao entendi
#1235 [12:21] * Rikardbergman [Rikardbergman@notlogged] has joined #minecrafthelp
#1236 [12:21] <emerich> nao
#1237 [12:23] <Rikardbergman> Hi, I have a problem with server connecting. There is an error "java.lang.NullPointerException: group" that keeps showing up whenever I try to join a server. What should I do to fix this problem?
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#1239 [12:25] <emerich> eu nao
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#1247 [12:30] <Rikardbergman> Hi, I have a problem with server connecting. There is an error "java.lang.NullPointerException: group" that keeps showing up whenever I try to join a server. What should I do to fix this problem?
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#1253 [12:32] <mmm> Why does minecraft keep crashing
#1254 [12:33] <Nova> I need help, just now my minecraft crashes after joining a server, I don't know what caused it, I voted, then it crashed
#1255 [12:33] <Rikardbergman> Hi, I have a problem with server connecting. There is an error "java.lang.NullPointerException: group" that keeps showing up whenever I try to join a server. What should I do to fix this problem?
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#1258 [12:35] <Nova> java.lang.ClassCastException: java.lang.Byte cannot be cast to java.lang.Boolean is the first thing in the crash log
#1259 [12:35] <mmm> Well minecraft on my computer would not allow me to get on world of both single and multiplayer.
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#1261 [12:36] <IEatDemons> I need help with the whole windows 10 thing. I followed the steps on the minecraft page and it told me to ask for help here and give the url for the dxdiag thingy http://paste.ubuntu.com/15439073/
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#1264 [12:38] <HelpMe> my chat bar won't let me talk
#1265 [12:38] <IEatDemons> ..
#1266 [12:38] <Nova> http://paste.ubuntu.com/15439117/ : Full crash log
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#1268 [12:38] <mmm> IEatDemons are you trying to download the game?
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#1270 [12:39] <HelpMe> it says can not send message
#1271 [12:39] <HelpMe> anyone know?
#1272 [12:39] <IEatDemons> i have it downloaded but i got windows 10 and minecarft crashes everytime i try to play
#1273 [12:39] <mmm> me too
#1274 [12:39] <HelpMe> no the game is fine i can't talk?
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#1276 [12:40] <IEatDemons> you couldve got muted on a server
#1277 [12:40] <IEatDemons> if youre on a sever
#1278 [12:40] <Rikardbergman> Has anyone fixed the java.lang.NullPointerException: group problem before?
#1279 [12:41] <HelpMe> guys look at this
#1280 [12:41] <HelpMe> https://gyazo.com/dcb2ce92c905608e33650d83fe24dce7
#1281 [12:41] <IEatDemons> what is it
#1282 [12:42] <HelpMe> it shows what happens when i talk in chat
#1283 [12:42] <mmm> this is what is says when you say "I can't text on anywhere?"
#1284 [12:42] <IEatDemons> Does anyone know how to fix the windows 10?
#1285 [12:42] <HelpMe> you guys don't help
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#1289 [12:43] <Nova> Well I was going to help IEatDemons, but I guess not
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#1292 [12:44] <Nova> Demons
#1293 [12:45] <Nova> I was goin to help you
#1294 [12:45] <IEatDemons> Okai
#1295 [12:45] <Nova> N=But you left too early
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#1297 [12:45] <Nova> So
#1298 [12:45] <IEatDemons> my little brother pressed buttons
#1299 [12:45] <Nova> Let me type this, Im not the fastest typer
#1300 [12:45] <IEatDemons> Okai
#1301 [12:45] <IEatDemons> http://paste.ubuntu.com/15439073/
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#1303 [12:46] <Rikardbergman> Has anyone had the "java.lang.NullPointerException: group" problem fixed before?
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#1305 [12:46] <Nova> I see you have a Intel processor with windows 10, my last PC had this problem, I was told to either revert windows versions, or get a new PC
#1306 [12:46] <Nova> Something about the drivers
#1307 [12:46] <Nova> I dont really know
#1308 [12:47] <pantsatdancing> i cant start the game and im not sure why or how to sort it (my DxDiag report is here http://paste.ubuntu.com/15439142/ )
#1309 [12:47] <IEatDemons> do you know how to fix it?
#1310 [12:47] <pantsatdancing> no
#1311 [12:47] <Nova> Fix what
#1312 [12:47] <IEatDemons> the DxDiag thingy for windows 10
#1313 [12:48] <Nova> IEatDemons, I had a HP PC with an intel processor, I was told to either revert windows versions, or get a new PC
#1314 [12:48] <Nova> Something about the drivers not working
#1315 [12:48] <IEatDemons> k
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#1317 [12:48] <Nova> I need help, just now my minecraft crashes after joining a server, I don't know what caused it, I voted, then it crashed
#1318 [12:49] <Nova> java.lang.ClassCastException: java.lang.Byte cannot be cast to java.lang.Boolean is the first thing in the crash log
#1319 [12:49] <Nova> http://paste.ubuntu.com/15439117/ : Full crash log
#1320 [12:49] <Nova> Is Modded: Probably not. Jar signature remains and client brand is untouched.
#1321 [12:50] <Nova> No-one giong to help?
#1322 [12:52] <Nova> Pkay then
#1323 [12:52] <Nova> Bye
#1324 [12:52] <Rikardbergman> Does anyone know how to fix "java.lang.NullPointerException: group" problem?
#1325 [12:52] * DoesItMatter [DoesItMatter@notlogged] has joined #minecrafthelp
#1326 [12:52] <DoesItMatter> Hello, anyone here>
#1327 [12:52] <Nova> Yes
#1328 [12:52] <Nova> I mean no
#1329 [12:52] <Nova> No-one is helping
#1330 [12:52] <Nova> It sucks
#1331 [12:53] <DoesItMatter> I am having an issue logging in to Minecraft.net
#1332 [12:53] <Nova> Account issue? http://is.gd/mc_acct
#1333 [12:53] * HELPMEORDIE [HELPMEORDIE@notlogged] has joined #minecrafthelp
#1334 [12:53] <Nova> says it at the top
#1335 [12:53] <HELPMEORDIE> https://gyazo.com/dcb2ce92c905608e33650d83fe24dce7 chats broken
#1336 [12:53] <HELPMEORDIE> can you hlop
#1337 [12:53] <HELPMEORDIE> help
#1338 [12:53] <DoesItMatter> I forgot my password, so when I put in my username, it says that it doesn't exist. I spelled it perfectly, and the e-mail linked to the account says so to.
#1339 [12:53] <Nova> Were you muted?
#1340 [12:53] <HELPMEORDIE> no
#1341 [12:53] <Nova> Account issue? http://is.gd/mc_acct
#1342 [12:53] <Nova> Go there
#1343 [12:53] <Rikardbergman> Nova do you know how to fix the "java.lang.NullPointerException: group" error?
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#1345 [12:53] <Nova> No
#1346 [12:53] <HELPMEORDIE> I've been there nova
#1347 [12:54] <DoesItMatter> My issue is not in that section.
#1348 [12:54] <HELPMEORDIE> https://gyazo.com/dcb2ce92c905608e33650d83fe24dce7https://gyazo.com/dcb2ce92c905608e33650d83fe24dce7https://gyazo.com/dcb2ce92c905608e33650d83fe24dce7https://gyazo.com/dcb2ce92c905608e33650d83fe24dce7https://gyazo.com/dcb2ce92c905608e33650d83fe24dce7https://gyazo.com/dcb2ce92c905608e33650d83fe24dce7https://gyazo.com/dcb2ce92c905608e33650d83fe24dce7https://gyazo.com/dcb2ce92c905608e33650d83fe24dce7https://gyazo.com/dcb2
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#1350 [12:54] <Nova> You are talking about your account, so it is
#1351 [12:54] <vini> my minecraft crash
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#1354 [12:54] <HELPMEORDIE> nova the sovulation is not there
#1355 [12:54] <Nova> Account issue? http://is.gd/mc_acct DoesItMatter?
#1356 [12:54] <Nova> Not you HELPMEORDIE
#1357 [12:55] <Nova> DoesItMatter?
#1358 [12:55] <HELPMEORDIE> https://gyazo.com/dcb2ce92c905608e33650d83fe24dce7https://gyazo.com/dcb2ce92c905608e33650d83fe24dce7https://gyazo.com/dcb2ce92c905608e33650d83fe24dce7https://gyazo.com/dcb2ce92c905608e33650d83fe24dce7https://gyazo.com/dcb2ce92c905608e33650d83fe24dce7https://gyazo.com/dcb2ce92c905608e33650d83fe24dce7https://gyazo.com/dcb2ce92c905608e33650d83fe24dce7https://gyazo.com/dcb2ce92c905608e33650d83fe24dce7https://gyazo.com/dcb2
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#1362 [12:55] <rymate1234> HELPMEORDIE, multiplayer settings
#1363 [12:55] <rymate1234> make sure chat is turned on
#1364 [12:55] <HELPMEORDIE> it is
#1365 [12:55] <Nova> Yeah
#1366 [12:55] <rymate1234> HELPMEORDIE, server issue then
#1367 [12:55] <rymate1234> go contact the server
#1368 [12:56] <Nova> Anyone need help
#1369 [12:56] * matiaspb_ [matiaspb_@notlogged] has joined #minecrafthelp
#1370 [12:56] <Extreme> ??> Nova scold/patience
#1371 [12:56] <Absol> Nova: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#1372 [12:56] <Absol> Nova: In short, your supplications will be answered, in the order in which they are received.
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#1374 [12:56] <vini> my minecraft crash when you open the game launcher
#1375 [12:56] <Nova> Okay
#1376 [12:57] <vini> help
#1377 [12:57] <Nova> Crash report?
#1378 [12:57] <matiaspb_> my minecraft account has been hacked what should I do?
#1379 [12:57] <Nova> Account issue? http://is.gd/mc_acct
#1380 [12:57] <Nova> Go ther maybe
#1381 [12:57] <HELPMEORDIE> ill just go buy a new account
#1382 [12:57] <Extreme> ??> matiaspb_ account/hacked
#1383 [12:57] <Absol> matiaspb_: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1384 [12:57] <Absol> matiaspb_: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1385 [12:57] <HELPMEORDIE> FUCK OUT PUSSSYSYSYSYSYSY
#1386 [12:57] <Absol> HELPMEORDIE: Please keep it civil
#1387 [12:57] * Espercorn kicked HELPMEORDIE from #minecrafthelp (Reason: ELPMEORDIE :(Extreme) No reason given)
#1388 [12:58] <vini> my minecraft not open
#1389 [12:58] <jesupboy2009> need help i updated to windows 10 now minecraft will not load i get a error saying i need to update graphics drivers but they are all up to date http://paste.ubuntu.com/15439274/
#1390 [12:58] <vini> eu tm
#1391 [12:59] <Extreme> jesupboy2009: One moment.
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#1393 [12:59] <Nova> @vini Go to paste.ubuntu.com and paste in yuor crash log
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#1395 [13:00] <Nova> ??> Nova account/hacked
#1396 [13:00] <Absol> Nova: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1397 [13:00] <Absol> Nova: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1398 [13:01] <Extreme> jesupboy2009: Download and install: http://www.nvidia.com/Download/driverResults.aspx/82701/en-us
#1399 [13:01] <jesupboy2009> ok i am trying now
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#1411 [13:08] <Spookiy> i need help
#1412 [13:08] <Spookiy> drvier graphic
#1413 [13:08] <Spookiy> http://paste.ubuntu.com/15439415/
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#1415 [13:10] <Spookiy> i m french , sorry my english is not very good
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#1417 [13:10] <kacper> pl
#1418 [13:10] <kacper> help plz
#1419 [13:11] <punisher> Hi. When I log on to Mine craft it says I can only play the demo mode. I have a Mine craft Premium account and I have a linked Mojang account. How can I play Premium?
#1420 [13:11] <kacper> ok
#1421 [13:11] <kacper> bay
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#1425 [13:13] <jesupboy2009> extreme: thanks!!! it worked you are a life saver!!!
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#1429 [13:14] <punisher> Can some one please help me?
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#1435 [13:17] <punisher> please. can anyone help me???????
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#1438 [13:19] <punisher> please
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#1442 [13:19] <EdVentureMC> Hi.
#1443 [13:20] <EdVentureMC> Something wierd is going on. I migrated my game to Mojang, but it does not want to appear now.
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#1448 [13:25] <miomin> http://paste.ubuntu.com/15439614/
#1449 [13:26] <miomin> my minecraft is not work
#1450 [13:27] <miomin> *working
#1451 [13:27] <miomin> http://paste.ubuntu.com/15439614/
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#1453 [13:29] <Niras> How do you reset your password on Minecraft
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#1466 [13:39] <marcusthegamer> esta crashando meu minecraft
#1467 [13:41] * leon7 [leon7@notlogged] has joined #minecrafthelp
#1468 [13:41] <leon7> PLZ HELP !!! i got to the end and started fighting the dragon but i fell form the map and im in the air and i paused the game but i dont want to die and i need to turn on creative mode from the setting somehow but i cant do it in the chat cuz if i unpause the game i will keep falling and then i will die so i need toturn of creative but how :(
#1469 [13:42] <leon7> i need to turn ON creative *
#1470 [13:43] * wellintonjose [wellintonjose@notlogged] has joined #minecrafthelp
#1471 [13:44] <wellintonjose> khgipfd
#1472 [13:44] <wellintonjose> como faço pra instalar
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#1483 [13:55] <leon7> HELLOOOOO ??
#1484 [13:56] <Tailsam196> Hi, I need help with my drivers. They seem out of date but I used a driver finder but it says there is nothing wrong. Here is a link to my system infomation http://paste.ubuntu.com/15440040/
#1485 [13:56] <leon7> :(
#1486 [13:56] <Tailsam196> what?
#1487 [13:56] <leon7> PLZ HELP !!! i got to the end and started fighting the dragon but i fell form the map and im in the air and i paused the game but i dont want to die and i need to turn on creative mode from the setting somehow but i cant do it in the chat cuz if i unpause the game i will keep falling and then i will die so i need to turn on creative but how :(
#1488 [13:57] * roberta [roberta@notlogged] has joined #minecrafthelp
#1489 [13:57] <Tailsam196> Just die
#1490 [13:57] <leon7> i have so much good stuff
#1491 [13:57] <leon7> like reaallyy good stuff
#1492 [13:57] <Tailsam196> Well thats what happens in minecraft
#1493 [13:57] <leon7> nnoooo im gonna cry
#1494 [13:58] <leon7> i worked so hard for it
#1495 [13:58] <Tailsam196> How old are you?
#1496 [13:58] <Tailsam196> 5?
#1497 [13:58] <leon7> 14
#1498 [13:58] <Tailsam196> HA
#1499 [13:58] <Tailsam196> im 11
#1500 [13:58] <leon7> so ?
#1501 [13:58] <Tailsam196> and youre gonna cry
#1502 [13:58] <Tailsam196> lolololololol
#1503 [13:58] <Tailsam196> sorry
#1504 [13:58] <leon7> its just a joke
#1505 [13:58] <leon7> i was overreacting
#1506 [13:58] <Tailsam196> Is anyone gonna help us?
#1507 [13:59] <leon7> ye where are the guys ?
#1508 [13:59] <Tailsam196> i duunoo
#1509 [13:59] <Tailsam196> HELLO
#1510 [13:59] <Tailsam196> ANYONE THERE
#1511 [14:00] * boa901 [boa901@notlogged] has joined #minecrafthelp
#1512 [14:00] <Tailsam196> hey can you help us?
#1513 [14:00] * boa901 [boa901@notlogged] has quit. (Client Quit)
#1514 [14:00] <Tailsam196> lol
#1515 [14:00] <leon7> i had full diamond enchanted armour diamond sword realy enchanted bow and alot of golden carrots
#1516 [14:00] * _Picashu_ [_Picashu_@notlogged] has joined #minecrafthelp
#1517 [14:01] <Tailsam196> well then that sucks for you
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#1519 [14:01] <leon7> no theres a way to turn on creative
#1520 [14:01] <leon7> i didnt die yet
#1521 [14:01] <Tailsam196> then speed type
#1522 [14:01] <Tailsam196> or copy and paste
#1523 [14:01] <leon7> i cant i wont have enough time
#1524 [14:01] <leon7> i already have 1 hart left
#1525 [14:01] * SvenCro [SvenCro@notlogged] has joined #minecrafthelp
#1526 [14:02] <leon7> HHEELLOO
#1527 [14:02] <leon7> PLZ
#1528 [14:02] <leon7> HELP
#1529 [14:02] <Tailsam196> just copy creative mode command and press crtl+v
#1530 [14:02] * DieFleischTitte [DieFleischTitte@notlogged] has joined #minecrafthelp
#1531 [14:02] <Tailsam196> that sould work
#1532 [14:02] <DieFleischTitte> Ist hier auch ein Deutscher Supporter ?! brauche hilfe..
#1533 [14:02] <Tailsam196> Sorry i dont speak alien
#1534 [14:02] <leon7> but first i need to press t then / then paste
#1535 [14:03] <_Picashu_> Well, I've got the problem Pixel format not accelerated, I've tried everything but I don't know what I could do
#1536 [14:03] <DieFleischTitte> german ^^
#1537 [14:03] * jguskov [jguskov@notlogged] has joined #minecrafthelp
#1538 [14:03] <Tailsam196> alien
#1539 [14:03] <DieFleischTitte> My Account was stolen but i have all Secret Questions... what can i do ?!
#1540 [14:03] <Tailsam196> OK LEON
#1541 [14:03] <GreyVulpine> DieFleischTitte - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1542 [14:03] <Tailsam196> JUST PRESS / THEN CRTL+V
#1543 [14:03] <Tailsam196> YOU DONT NEED TO PRESS T
#1544 [14:03] <jguskov> So i think my account is linked to my old email account that I can't get into
#1545 [14:03] <leon7> i have half a hart left
#1546 [14:03] <jguskov> is there anyway you can relink it to my new email
#1547 [14:03] <SvenCro> ibriLLiant
#1548 [14:03] <jguskov> ?
#1549 [14:03] <Tailsam196> JUST DO IT!
#1550 [14:04] <Tailsam196> DONT LET YOUR DREAMS BE DREAMS
#1551 [14:04] <leon7> i will die -___-
#1552 [14:04] <Tailsam196> ANYTHING IS POSSIBLE
#1553 [14:04] <leon7> lol
#1554 [14:04] <Tailsam196> JUST
#1555 [14:04] <Tailsam196> DO IT
#1556 [14:04] <jguskov> pls help
#1557 [14:04] <SvenCro> how to join on minecraft
#1558 [14:04] <leon7> sponsored by nike
#1559 [14:04] <Tailsam196> FACK YOU
#1560 [14:04] <_Picashu_> You're very helpful ;(
#1561 [14:05] <Tailsam196> thank you :)
#1562 [14:05] <jguskov> pls someone help me
#1563 [14:05] <Tailsam196> Hi, I need help with my drivers. They seem out of date but I used a driver finder but it says there is nothing wrong. Here is a link to my system infomation http://paste.ubuntu.com/15440040/Hi, I need help with my drivers. They seem out of date but I used a driver finder but it says there is nothing wrong. Here is a link to my system infomation http://paste.ubuntu.com/15440040/
#1564 [14:05] <Tailsam196> Hi, I need help with my drivers. They seem out of date but I used a driver finder but it says there is nothing wrong. Here is a link to my system infomation http://paste.ubuntu.com/15440040/
#1565 [14:05] <Tailsam196> Hi, I need help with my drivers. They seem out of date but I used a driver finder but it says there is nothing wrong. Here is a link to my system infomation http://paste.ubuntu.com/15440040/
#1566 [14:05] <Tailsam196> Hi, I need help with my drivers. They seem out of date but I used a driver finder but it says there is nothing wrong. Here is a link to my system infomation http://paste.ubuntu.com/15440040/
#1567 [14:05] * Absol kicked Tailsam196 from #minecrafthelp (Reason: ailsam196 :Stop spamming)
#1568 [14:05] <leon7> srsly dude u said FACK ? ITS FUCK NOT FACK
#1569 [14:05] <Absol> leon7: Please keep it civil
#1570 [14:05] <leon7> i didnt do anything
#1571 [14:05] <leon7> sry
#1572 [14:05] <_Picashu_> asshole he just send a file with his problem
#1573 [14:05] <Absol> _Picashu_: Please keep it civil
#1574 [14:06] <jguskov> my account is linked to my old email that I cant get into how do i change it to my new email?? pls help
#1575 [14:06] <GreyVulpine> jguskov - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1576 [14:06] <rymate1234> _Picashu_, who's the asshole?
#1577 [14:06] <Absol> rymate1234: Please keep it civil
#1578 [14:06] <rymate1234> dammit
#1579 [14:06] <_Picashu_> Can someone help me>
#1580 [14:06] <jguskov> thanks :*
#1581 [14:06] <_Picashu_> How can
#1582 [14:06] <rymate1234> _Picashu_, do you have a dxdiag?
#1583 [14:06] <leon7> anyways this thing is useless im going to a difrent place to get help GUY LETS GET OUT OF HERE THIS IS USELESS
#1584 [14:07] <_Picashu_> yes
#1585 [14:07] <GreyVulpine> !k leon7
#1586 [14:07] * GreyBot kicked leon7 from #minecrafthelp (Reason: eon7 :<Kicks:1497>)
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#1588 [14:07] <rymate1234> can you link it here?
#1589 [14:07] <_Picashu_> but I tried that so many times
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#1591 [14:07] <rymate1234> _Picashu_, the dxdiag doesn't fix the issue
#1592 [14:07] <rymate1234> it gives us the info needed to fix the issue
#1593 [14:07] <_Picashu_> too much info yeah
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#1596 [14:08] <_Picashu_> wait a sec
#1597 [14:10] <_Picashu_> ------------------ System Information ------------------ Time of this report: 3/20/2016, 20:07:40 Machine name: USER-PC Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728) Language: Dutch (Regional Setting: Dutch) System Manufacturer: SAMSUNG ELECTRONICS CO., LTD. System Model: R519/R719 BI
#1598 [14:10] <rymate1234> ??> _Picashu_ paste
#1599 [14:10] <Absol> _Picashu_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1600 [14:10] <_Picashu_> Yes I thought maybe here... '
#1601 [14:11] <_Picashu_> http://paste.ubuntu.com/15440306/
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#1603 [14:12] <rymate1234> _Picashu_, unfortunately your graphics chipset is unsupported under windows 10, so minecraft won't work
#1604 [14:12] <rymate1234> your options are to downgrade windows, or play minecraft on a newer computer
#1605 [14:12] <rymate1234> ??> _Picashu_ win/downgrade
#1606 [14:12] <Absol> _Picashu_: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1607 [14:13] <_Picashu_> oooh Thanks I will try!
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#1610 [14:16] <_Picashu_> In my options there is no downgrade to windows 8.1 or windows 7
#1611 [14:16] * BIELRLEITE [BIELRLEITE@notlogged] has joined #minecrafthelp
#1612 [14:17] <BIELRLEITE> HI. i Get an error during the install of my many crafft
#1613 [14:17] <BIELRLEITE> i follow the steps...
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#1615 [14:17] <BIELRLEITE> http://paste.ubuntu.com/15440331/
#1616 [14:17] * _Picashu_ [_Picashu_@notlogged] has quit. (Quit: Web client closed)
#1617 [14:18] <BIELRLEITE> could you help me?
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#1621 [14:21] <BIELRLEITE> could you help me?
#1622 [14:23] <Rikardbergman> I have a problem with connecting to servers, the error "java.lang.NullPointerException: group" shows up whenever I try to join any server. What should I do to fix this?
#1623 [14:23] <BIELRLEITE> http://paste.ubuntu.com/15440331/
#1624 [14:23] <BIELRLEITE> What shoud I have to do to fix that?
#1625 [14:24] <WeZ0_o> i need help http://paste.ubuntu.com/15440318/
#1626 [14:24] <GreyVulpine> Rikardbergman - Try disabling whatever security software you use.
#1627 [14:24] * curt1man12 [curt1man12@notlogged] has joined #minecrafthelp
#1628 [14:24] <WeZ0_o> help :v
#1629 [14:24] <curt1man12> hello
#1630 [14:24] <Rikardbergman> I will do that! Thank you GreyVulpine!
#1631 [14:25] <GreyVulpine> BIELRLEITE - Downlaod and install: http://www.nvidia.com/download/driverResults.aspx/14874/en-us
#1632 [14:25] <curt1man12> my freind is having trouble playing minecraft every tim he trys to play it crashs and says it will be fixed in a later update
#1633 [14:26] <GreyVulpine> Please have your friend come here
#1634 [14:26] <curt1man12> ok he is afk he will be back soon
#1635 [14:27] <BIELRLEITE> Is that a Driver? GreyVulpine
#1636 [14:27] <GreyVulpine> BIELRLEITE - Yes
#1637 [14:27] <BIELRLEITE> I'm doing that...
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#1642 [14:29] <curt1man12> my freind is areocod
#1643 [14:29] <curt1man12> he is coming
#1644 [14:30] * Aerocod1 [Aerocod1@notlogged] has joined #minecrafthelp
#1645 [14:30] <curt1man12> hello
#1646 [14:30] <Aerocod1> hello?
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#1648 [14:31] <curt1man12> grey
#1649 [14:31] <GreyVulpine> Yes?
#1650 [14:31] <curt1man12> he is here zack tell him whats wrong
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#1652 [14:33] <curt1man12> .....
#1653 [14:35] <curt1man12> he geting it to crash so he can see what it says he doesent rember
#1654 [14:35] <curt1man12> one sec
#1655 [14:35] <GreyVulpine> Alright, when he does get it to crash, please have him copy the crash report, post it to http://paste.ubuntu.com and submit it, then give us the link here
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#1659 [14:39] <Ginzu> I can't open my lan and I can't join a lan
#1660 [14:39] <Becka_> Im trying to connect to a single player server but its not connecting we tried changing the update but we still can't go into lan
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#1662 [14:40] <Becka_> Need help
#1663 [14:41] <Becka_> bye
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#1665 [14:41] <Aerocod1> it says that Java hotspot 64-bit serverVM warning using incremental CMS is deprecated and will likely be removed in a future release
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#1667 [14:42] <GreyVulpine> Aerocod1 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#1671 [14:44] <Aerocod1> This?
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#1676 [14:45] <curt1man12> grey he cant post the url
#1677 [14:45] <Aerocod1> http://paste.ubuntu.com/15440670/
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#1679 [14:45] <Aerocod1> There
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#1681 [14:45] <GreyVulpine> Aerocod1 - Launch minecraft. Before heading into a game, go to Minecraft's options, then video options. Tell me what you have set for "Vsync", "Mipmapping", and "VBOs", as well as the chunk render distance.
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#1685 [14:48] <Aerocod1> Vsync-off render distance-16 chuncks minimapping-4 VBO-on
#1686 [14:49] * Swagminer105 [Swagminer105@notlogged] has joined #minecrafthelp
#1687 [14:49] <GreyVulpine> Aerocod1 - Set vsync to On, and render distance to 10, then try minecraft
#1688 [14:49] <Swagminer105> Hello, when i try to log on to a server or LAN world, i cannot connect because of some wacky error please help me
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#1690 [14:50] <Aerocod1> no didnt work crashed again
#1691 [14:50] <curt1man12> grey if you have time later will help set me up a server because im bad at tec
#1692 [14:50] <GreyVulpine> Aerocod1 - New error report please
#1693 [14:50] <Aerocod1> said samething as last time
#1694 [14:51] <GreyVulpine> Aerocod1 - Can you confirm those previous settings?
#1695 [14:51] <GreyVulpine> Swagminer105 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1696 [14:51] <Swagminer105> okay
#1697 [14:51] <Aerocod1> which ones? the ones ihad b4 you told me to change them
#1698 [14:52] <GreyVulpine> Aerocod1 - Yes, list the new settings now
#1699 [14:52] <Aerocod1> ok im loading mc back
#1700 [14:53] <curt1man12> grey is there a website where i can get someone to set me up a server because i dont understand it
#1701 [14:53] <GreyVulpine> curt1man12 - Not that I know of
#1702 [14:53] <curt1man12> im tying for areocod
#1703 [14:54] <Swagminer105> I posted it, it did not crash but when I try to join I put what pops up
#1704 [14:54] <GreyVulpine> Swagminer105 - Alright, link?
#1705 [14:54] <Swagminer105> http://paste.ubuntu.com/15440779/
#1706 [14:55] <GreyVulpine> Swagminer105 - Hrm, using any mods?
#1707 [14:55] <Swagminer105> no
#1708 [14:55] <curt1man12> graphics are set to fast smooth litghing is off vsinc on vbos on render distance 10 max framerate unlimited minimap levels are on 4
#1709 [14:55] <Aerocod1> those are mine grey
#1710 [14:55] <Aerocod1> my settings
#1711 [14:56] <Swagminer105> .... each server I go on, a different message appears...
#1712 [14:56] <GreyVulpine> Aerocod1 - And minecraft still crashes when you try either single or multiplayer?
#1713 [14:56] <Swagminer105> sometimes it works sometimes it doesnt
#1714 [14:56] <Aerocod1> yes
#1715 [14:56] <GreyVulpine> Aerocod1 - Try it once more
#1716 [14:56] <Aerocod1> it just crashed again
#1717 [14:57] <Aerocod1> i was playing like 5 sec ago and it crashed
#1718 [14:57] <GreyVulpine> Aerocod1 - Could I see that new error report?
#1719 [14:57] <Aerocod1> nothing changed it says the same thing as th first one
#1720 [14:58] <GreyVulpine> Aerocod1 - I would still like to see it
#1721 [14:58] <Swagminer105> Thank you for your help. it seems fine now. I will come back if the problem consists
#1722 [14:58] <Aerocod1> link?
#1723 [14:58] <GreyVulpine> Aerocod1 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#1725 [14:59] <Aerocod1> http://paste.ubuntu.com/15440864/
#1726 [15:00] <Swagminer105> I was just on, thought my problem had stopped it did not.... for some reason when I play multiplayer it give an error code, sometimes working and sometimes not
#1727 [15:00] <GreyVulpine> Aerocod1 - Could I also see the log at : C:\Users\private.info\AppData\Roaming\.minecraft\hs_err_pid8152.log
#1728 [15:00] <Aerocod1> what do u mean
#1729 [15:00] <GreyVulpine> Swagminer105 - It seems that particular error is caused by an incorrect setting on the server's end.
#1730 [15:01] <Swagminer105> Yes that is what I thought
#1731 [15:01] <GreyVulpine> Aerocod1 - There's another error report located at: C:\Users\private.info\AppData\Roaming\.minecraft\hs_err_pid8152.log -- I would like to see it
#1732 [15:01] <Swagminer105> but all servers?
#1733 [15:01] <Aerocod1> its on every server
#1734 [15:01] <Swagminer105> anything I can do
#1735 [15:01] <Swagminer105> or just wait until they fix it
#1736 [15:01] <GreyVulpine> Swagminer105 - nothing I can tell you, other than to try other servers
#1737 [15:01] <Swagminer105> thank you
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#1739 [15:02] <Aerocod1> Hey man no offence but i dont know you i have a lot of personal things in it thati dont want to show you
#1740 [15:02] <GreyVulpine> There are no personally identifiable information located in that file, but if you don't wish to share it with me, I'll understand.
#1741 [15:03] <GreyVulpine> Unfortunately, without that file, I can't help you further.
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#1743 [15:03] <Aerocod1> how do i get in it and ill look first
#1744 [15:05] <Andre_> meu minecraft não está mais funcionando (Lack of updated graphics driver). Como resolver?
#1745 [15:05] <GreyVulpine> Andre_ - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1747 [15:07] <Andre_> já fiz essa etapa e não deu certo, o que fazer agora ?
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#1750 [15:09] <Andre_> http://paste.ubuntu.com/15440916/
#1751 [15:12] <Aerocod1> link
#1752 [15:13] <Aerocod1> grey
#1753 [15:13] <GreyVulpine> Andre_ - Download and install: http://www.nvidia.com/download/driverResults.aspx/82758/en-us
#1754 [15:13] <GreyVulpine> Aerocod1 - Yes?
#1755 [15:13] <Aerocod1> i did the thing Andre_ did want to see it
#1756 [15:13] <GreyVulpine> Aerocod1 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#1758 [15:14] <Aerocod1> http://paste.ubuntu.com/15441075/
#1759 [15:14] <Aerocod1> there
#1760 [15:14] <GreyVulpine> That's... not the error report I asked you to post
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#1762 [15:15] <Aerocod1> i asked how do i do it
#1763 [15:15] <darkangelo64> i need help with an minecraft migrating process
#1764 [15:15] <Aerocod1> i got no answer
#1765 [15:15] <GreyVulpine> darkangelo64 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1766 [15:15] <darkangelo64> thx
#1767 [15:16] <Aerocod1> grey how do iget into that folder
#1768 [15:16] <GreyVulpine> Aerocod1 - Start -> type in the search bar: C:\Users\private.info\AppData\Roaming\.minecraft\hs_err_pid8152.log
#1769 [15:19] <Aerocod1> http://paste.ubuntu.com/15441129/
#1770 [15:20] <GreyVulpine> Aerocod1 - You cut off the bottom of the report
#1771 [15:20] <Aerocod1> what all do i copy can you give me specific details
#1772 [15:21] <GreyVulpine> Please copy all of the report
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#1774 [15:21] <Aerocod1> thats all everything else is files and crap
#1775 [15:22] <GreyVulpine> Right then, perhaps somebody else will have better luck. I'm off.
#1776 [15:22] <Aerocod1> ok
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#1797 [15:45] <minecraftiling> oi eu não consigo atualizar meu driver para jogar
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#1799 [15:46] <minecraftiling> #minecrafthelp eu não consigo atualizar meu drive
#1800 [15:47] <minecraftiling> #minecrafthelp emm
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#1802 [15:47] <yoyo95> no puedo entrar en minecraft por mis controladores graficos estan malos ayuda
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#1806 [15:49] <chaos_levi> my minecraft keeps crashing when i load up worlds
#1807 [15:50] <chaos_levi> this is the crash report: --- Minecraft Crash Report ---- // Hey, that tickles! Hehehe! Time: 20-3-16 21:48 Description: Starting integrated server java.lang.ExceptionInInitializerError at net.minecraft.server.MinecraftServer.<init>(SourceFile:113) at btq.<init>(SourceFile:38) at azl.a(SourceFile:1585) at bcp.e(SourceFile:162) at bcp.a(SourceFile:127) at bco.a(SourceFile:172) at bco.d(SourceFile:232) at bco.k(Source
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#1813 [15:52] <CoolOwen8> The game will let my kids start playing, but as soon as they try and do anything, it kicks them off and a white screen saying it is crashed comes on. I have the crash report with me
#1814 [15:53] <CubeTheThird> CoolOwen8, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#1816 [15:54] <CoolOwen8> the URL is: http://paste.ubuntu.com/15441406
#1817 [15:54] <CoolOwen8> my second URL is: http://paste.ubuntu.com/15441165
#1818 [15:54] <CubeTheThird> CoolOwen8, one moment
#1819 [15:55] <CoolOwen8> ok
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#1822 [15:56] <CubeTheThird> CoolOwen8, ok it does seem you could use an update for your graphics drivers. Try download and install https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497
#1823 [15:58] <CoolOwen8> ok. I have already uninstalled minecraft. Is there a way to re-install without paying again for it?
#1824 [15:58] * StevenAbraham [StevenAbraham@notlogged] has joined #minecrafthelp
#1825 [15:58] <CubeTheThird> CoolOwen8, just re-download it from https://minecraft.net/download , install it and login with your Mojang account
#1826 [16:00] <BicycleAcesUp> So i have a problem with minecraft. I can open up the game just fine, but when i try and launch both single player servers or a multiplayer server, It immediately crashes. I've tried uninstalling the game and reinstalling it. Ive updated my Java, Ive deleted files and uninstalled then reinstalled. Ive changed my settings in the option tab to turn on and off both the vso and the vbo. What should my next step be?? im running the
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#1828 [16:00] <CoolOwen8> ok thank you. I will re-download and try and do the update for the grpahics
#1829 [16:00] <CubeTheThird> BicycleAcesUp, so to be clear, you tried having both VBOs and VSync turned on?
#1830 [16:00] <StevenAbraham> Hello?
#1831 [16:01] <BicycleAcesUp> Yes, ive turned them on and off
#1832 [16:01] <CubeTheThird> BicycleAcesUp, ok. Copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1833 [16:01] <CubeTheThird> hello StevenAbraham
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#1837 [16:01] <BicycleAcesUp> http://paste.ubuntu.com/15441681/
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#1842 [16:02] <noeldac> hello after downloading windows 10 then deleting it off my computer i can no longer run mincraft, i have my computer information right here http://paste.ubuntu.com/15441679/
#1843 [16:02] <CubeTheThird> BicycleAcesUp, ok let's check your graphics drivers
#1844 [16:02] <CubeTheThird> ??> BicycleAcesUp win/dxdiag
#1845 [16:02] <Absol> BicycleAcesUp: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1847 [16:02] <StevenAbraham> Here is my diag "http://paste.ubuntu.com/15441675/" My game is crashing during startup after my computer updated to windows 10
#1848 [16:02] <CubeTheThird> noeldac, one moment
#1849 [16:02] <CubeTheThird> noeldac, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#1850 [16:03] <noeldac> okay
#1851 [16:03] <CubeTheThird> StevenAbraham, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1852 [16:03] <BicycleAcesUp> Okay, give me a couple of minutes to do that
#1853 [16:03] <StevenAbraham> How can I downgrade?
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#1857 [16:04] <CubeTheThird> StevenAbraham, how long ago did you upgrade?
#1858 [16:05] <StevenAbraham> A while ago, maybe after the first few weeks of its release
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#1861 [16:05] <CubeTheThird> StevenAbraham, ok. In that case you'd have to manually reinstall windows 7 from a disk
#1862 [16:05] <Madminer> can some help me in fixing minecraft it wont work after installing windows 10
#1863 [16:05] <CubeTheThird> Madminer, what happens?
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#1867 [16:06] <BatJoseph> Hello this is PLUSIEUR day I can enter my account have I try to change my password without reaction from my inbox please help me
#1868 [16:06] <Madminer> well i tryed to re install and all i get is dump file and installer with blank screen
#1869 [16:06] <BicycleAcesUp> Okay CubeTheThird http://paste.ubuntu.com/15441713/ there is the dxdiag
#1870 [16:06] <CubeTheThird> BatJoseph, you will have to contact Mojang about this
#1871 [16:07] <CubeTheThird> ??> BatJoseph mojang/email
#1872 [16:07] <Absol> BatJoseph: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1873 [16:07] <Absol> BatJoseph: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1875 [16:07] <CubeTheThird> Madminer, copy the contents of that file onto http://paste.ubuntu.com and give the URL here.
#1876 [16:07] <CubeTheThird> BicycleAcesUp, one moment
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#1879 [16:08] <CubeTheThird> BicycleAcesUp, ok try download and install https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496
#1880 [16:08] <Madminer> ok did it
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#1882 [16:08] <CubeTheThird> Madminer, now give the link to your paste here
#1883 [16:08] <Nova> Cube, are you helping both of these guys?
#1884 [16:09] <Madminer> http://paste.ubuntu.com/15441734/
#1885 [16:09] <CubeTheThird> Nova, I'm helping several people yes
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#1887 [16:09] <Nova> Nedd help?
#1888 [16:09] <Nova> I could try to help people
#1889 [16:09] <CubeTheThird> Madminer, ok in the launcher, click Edit Profile, and uncheck the JVM Arguments box
#1890 [16:09] <CubeTheThird> Madminer, err sorry, uncheck the Executable box
#1891 [16:09] <CubeTheThird> Nova, sure if you want...
#1892 [16:11] <Madminer> ok now i get pixel format not accelerated..
#1893 [16:11] <CubeTheThird> ??> Madminer win/dxdiag
#1894 [16:11] <Absol> Madminer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1896 [16:12] <Madminer> ok
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#1898 [16:13] <chinesrice> what doespixel format not accerated mean??
#1899 [16:14] <CubeTheThird> chinesrice, it means your graphics drivers are outdated. Do you have a dxdiag report?
#1900 [16:14] <Nova> ??> chinesrice win/dxdiag
#1901 [16:14] <Absol> chinesrice: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1902 [16:14] <chinesrice> http://paste.ubuntu.com/15441653/
#1903 [16:14] <chinesrice> Here is the report
#1904 [16:14] <CubeTheThird> chinesrice, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1905 [16:16] <chinesrice> Thanks
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#1907 [16:17] <Madminer> http://paste.ubuntu.com/15441796/
#1908 [16:17] <CubeTheThird> Madminer, ah ok. Delete your minecraft launcher, and install the newer one from https://minecraft.net/download
#1909 [16:17] <Madminer> i did that already
#1910 [16:18] <Madminer> 1.6.61 is current lancher
#1911 [16:18] <CubeTheThird> Madminer, no. Your launcher log shows you are using the old launcher
#1912 [16:18] <Nova> Is the launcher a shortcut?
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#1914 [16:20] <Madminer> ok i will uninstall and reinstall again
#1915 [16:21] <BicycleAcesUp> Okay CubeTheThird the new graphics driver just finished downloading, im gonna restart my computer now Thanks so much for your help, Fingeres crossed this works xD
#1916 [16:21] <bhop41> how do i fix (UnknownHostExpection: authserver.mojang.com)
#1917 [16:21] * BicycleAcesUp [BicycleAcesUp@notlogged] has quit. (Quit: Web client closed)
#1918 [16:22] <CubeTheThird> bhop41, can you open cmd?
#1919 [16:22] <bhop41> yes please hold
#1920 [16:22] <Nova> Is this a phone call now?
#1921 [16:23] <CubeTheThird> bhop41, in cmd, run this command: ping authserver.mojang.com
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#1925 [16:27] <UNDRPapyrus> Hi, I am having problems with my video card drivers.
#1926 [16:27] <Nova> Okay
#1927 [16:28] <CubeTheThird> UNDRPapyrus, do you have a dxdiag report?
#1928 [16:28] <Nova> ??> UNDRPapyrus win/dxdiag
#1929 [16:28] <UNDRPapyrus> Here - http://paste.ubuntu.com/15441836/
#1930 [16:28] <Absol> UNDRPapyrus: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1931 [16:28] <CubeTheThird> UNDRPapyrus, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1932 [16:29] <UNDRPapyrus> ok thanks
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#1935 [16:27] <iBonnie> Hi! So I'm having trouble with Minecraft gameplay, I try to log into a server or play Singleplayer, but it takes me back to the launcher with a lot of code. I have adapted the following from when I attempted to log into a server:Completely ignored arguments: [--nativeLauncherVersion, 301] [21:16:22] [Client thread/INFO]: Setting user: iBonnie [21:16:22] [Client thread/INFO]: (Session ID is <censored>) [21:16:23] [Client thread/INFO]: LWJGL Version: 2
#1936 [16:27] <CubeTheThird> iBonnie, paste it onto http://paste.ubuntu.com and give the URL here.
#1937 [16:28] <iBonnie> Oh, okay. Thanks!
#1938 [16:28] <Nova> After we will see what the problem is
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#1942 [16:31] <Nova> I gtg
#1943 [16:31] * Nova [Nova@notlogged] has quit. (Quit: Web client closed)
#1944 [16:33] * sacomata11 [sacomata11@notlogged] has joined #minecrafthelp
#1945 [16:33] <bhop41> How can I fix UnkownHostExpection authserver.mojang.com
#1946 [16:34] <CubeTheThird> bhop41, again, open cmd
#1947 [16:35] <bhop41> i did
#1948 [16:35] <sacomata11> Hi!
#1949 [16:36] <sacomata11> I am trying to pay for main craft
#1950 [16:36] <CubeTheThird> bhop41, and run this command in it: ping authserver.mojang.com
#1951 [16:36] <CubeTheThird> sacomata11, you having trouble with this?
#1952 [16:36] <Madminer> thank you guy are awsome
#1953 [16:36] <sacomata11> but I am being told that there is an error
#1954 [16:36] <Madminer> it is fixed
#1955 [16:36] <sacomata11> in my card information when nothing seems to be the problem
#1956 [16:37] <bhop41> does not work
#1957 [16:37] <CubeTheThird> sacomata11, what kind of card are you using?
#1958 [16:37] <CubeTheThird> bhop41, does it tell you unknown host?
#1959 [16:37] <sacomata11> Visa
#1960 [16:37] <bhop41> yeah
#1961 [16:38] <sacomata11> it just says error
#1962 [16:38] <sacomata11> and to validate my card info
#1963 [16:38] <sacomata11> i have tried three different cards
#1964 [16:38] <sacomata11> none work
#1965 [16:38] <CubeTheThird> sacomata11, is it a pre-paid card?
#1966 [16:38] <CubeTheThird> ah
#1967 [16:39] <sacomata11> no
#1968 [16:39] <CubeTheThird> ??> bhop41 net/dns/public
#1969 [16:39] <Absol> bhop41: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#1970 [16:39] <Absol> bhop41: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
#1971 [16:39] <CubeTheThird> sacomata11, you may have to contact your bank/credit card company to make sure they aren't blocking international purchases to Sweden
#1972 [16:40] <sacomata11> okay!!
#1973 [16:40] <sacomata11> i will see what happens
#1974 [16:40] <sacomata11> I will try again
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#1986 [16:46] <Toby20> lI am new to Minecraft PC. Trying to login for the first time. Getting an error that I can not connect to their servers. Can anyone help?
#1987 [16:46] <Toby20> lI am new to Minecraft PC. Trying to login for the first time. Getting an error that I can not connect to their servers. Can anyone help?
#1988 [16:47] * bhop41 [bhop41@notlogged] has left #minecrafthelp
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#1990 [16:49] * bhop41 [bhop41@notlogged] has joined #minecrafthelp
#1991 [16:49] <nirie> ---- Minecraft Crash Report ---- // Don't be sad. I'll do better next time, I promise! Time: 3/21/16 5:44 AM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.creat
#1992 [16:49] <nirie> i need your help
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#1994 [16:50] * mario [mario@notlogged] has quit. (Quit: Web client closed)
#1995 [16:50] <bhop41> how do i fix UnkownhostExpection authserver.mojang.com
#1996 [16:50] * nicholasgames123 [nicholasgames123@notlogged] has joined #minecrafthelp
#1997 [16:51] <bhop41> how do i fix UnkownhostExpection authserver.mojang.com
#1998 [16:53] * Zack [Zack@notlogged] has joined #minecrafthelp
#1999 [16:53] <bhop41> how do i fix UnkownhostExpection authserver.mojang.com
#2000 [16:53] <Zack> how do I fix Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release when I try to launch minecraft 1.8
#2001 [16:53] <Zack> or any other versions
#2002 [16:53] <bhop41> how do i fix UnkownhostExpection authserver.mojang.com
#2003 [16:54] * d_flash1020 [d_flash1020@notlogged] has joined #minecrafthelp
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#2006 [16:55] <Zack> bhop
#2007 [16:55] <bhop41> yeah
#2008 [16:55] <Zack> Make sure your firewall isn't blocking minecraft Try downgrading java Check your internet connection
#2009 [16:55] <bhop41> how
#2010 [16:55] * nicholasgames123 [nicholasgames123@notlogged] has quit. (Client Quit)
#2011 [16:55] * PROdarksnake [PROdarksnake@notlogged] has joined #minecrafthelp
#2012 [16:55] <bhop41> how
#2013 [16:55] <PROdarksnake> tengo un problema no me entra
#2014 [16:56] <bhop41> how
#2015 [16:56] * d_flash1020 [d_flash1020@notlogged] has quit. (Client Quit)
#2016 [16:56] <Zack> Bhop
#2017 [16:56] <PROdarksnake> hola
#2018 [16:56] <Zack> nevermind, download the launcher called "MultiMC" it'll work for you then
#2019 [16:56] <Zack> most likely
#2020 [16:57] * evens [evens@notlogged] has joined #minecrafthelp
#2021 [16:57] * JORDANWILLIS [JORDANWILLIS@notlogged] has joined #minecrafthelp
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#2024 [16:57] <Zack> Prodarksnake, Cuál es el problema
#2025 [16:58] * teteus [teteus@notlogged] has quit. (Client Quit)
#2026 [16:58] <DaViD_1804> no me deja iniciar minecrafft
#2027 [16:58] * evens [evens@notlogged] has quit. (Client Quit)
#2028 [16:58] <PROdarksnake> tengo muchos problemas
#2029 [16:58] * PROdarksnake [PROdarksnake@notlogged] has quit. (Client Quit)
#2030 [16:58] <DaViD_1804> pone noseque de fixi
#2031 [16:59] <Zack> ¿qué dice cuando intenta, David
#2032 [16:59] <JORDANWILLIS> Hey. I ave an issue with my game! I'm opening the launcher just fine, but when I go onto single player and open a world, it doesn't load any terrain, just sky and clouds, then closes itself and relaunches the launcher.
#2033 [16:59] <Zack> Hmm, never heard of that problem before, jordan
#2034 [17:00] <DaViD_1804> me pone fix the problem . no se que hacver
#2035 [17:00] <JORDANWILLIS> Oh.. I've only just downloaded the game too, and bought it. A bit annoyed I can't play to be honest.
#2036 [17:00] <JORDANWILLIS> Do you have any suggestions at all?
#2037 [17:00] <Zack> Well, I have none but
#2038 [17:01] <JORDANWILLIS> but...?
#2039 [17:01] <Zack> Does it show a crash log when it closes?
#2040 [17:01] <JORDANWILLIS> Yes
#2041 [17:01] <Zack> Ok, go to pastebin
#2042 [17:02] <Zack> and copy paste the whole log into pastebin
#2043 [17:02] <Qball> anyone in here have experience coding with java regex
#2044 [17:02] <JORDANWILLIS> What is pastebin??
#2045 [17:02] <Zack> pastebin.com
#2046 [17:02] <JORDANWILLIS> Oh
#2047 [17:02] <JORDANWILLIS> Okay
#2048 [17:03] <Zack> then when you click "create new paste," give me the link to it
#2049 [17:03] * bglee33 [bglee33@notlogged] has joined #minecrafthelp
#2050 [17:04] <DaViD_1804> hola?
#2051 [17:04] <Zack> hola
#2052 [17:04] <JORDANWILLIS> http://pastebin.com/8zyjTiPT Zack :)
#2053 [17:04] * Craig [Craig@notlogged] has joined #minecrafthelp
#2054 [17:04] <Craig> Hey
#2055 [17:04] <DaViD_1804> mira esque me pone fix the problem y no se que hay q hacer
#2056 [17:04] <bglee33> my computer keeps saying that i need to update the driver and i dont know how can you kelp?
#2057 [17:05] <Craig> No
#2058 [17:05] <Craig> I'm looking for help
#2059 [17:05] <bglee33> http://paste.ubuntu.com/15442087/
#2060 [17:05] <bglee33> thats all i have
#2061 [17:05] <Craig> Oh are you on Linux bglee
#2062 [17:05] <bglee33> yes
#2063 [17:05] <Craig> You need to download wine
#2064 [17:05] <Craig> Do you have it
#2065 [17:06] <GreyVulpine> You're... joking, right bglee33?
#2066 [17:06] <Craig> He just needs wine
#2067 [17:06] <bglee33> oaky and no im not
#2068 [17:06] <GreyVulpine> bglee33 - That computer doesn't meet minecraft minimum requirements
#2069 [17:06] <Craig> Download and install wine
#2070 [17:06] <GreyVulpine> !k Craig
#2071 [17:06] * GreyBot kicked Craig from #minecrafthelp (Reason: raig :<Kicks:1498>)
#2072 [17:06] <Zack> Jordan, are you sure this is the FULL crash report?
#2073 [17:06] <bglee33> can i download it from a certian website
#2074 [17:06] * DaViD_1804 [DaViD_1804@notlogged] has quit. (Quit: Web client closed)
#2075 [17:06] <bglee33> yes it is the full one
#2076 [17:07] <bglee33> can you help????
#2077 [17:07] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#2078 [17:07] <GreyVulpine> bglee33 - We cannot.
#2079 [17:08] <bglee33> are you sure? do you know how to update driver?
#2080 [17:08] <JORDANWILLIS> Zack are you still here?
#2081 [17:08] <GreyVulpine> We're sure
#2082 [17:08] <Zack> bglee33, get a better computer, that's all i have to say
#2083 [17:08] <Zack> Yes, go into the PM channel
#2084 [17:08] <bglee33> k
#2085 [17:08] <JORDANWILLIS> ... How?
#2086 [17:08] <bglee33> idk
#2087 [17:09] <Zack> You see the
#2088 [17:09] <bglee33> what?
#2089 [17:09] <Zack> thing on the side with two scroll bars?
#2090 [17:09] <bglee33> yes
#2091 [17:09] <GreyVulpine> Please don't assist with people via PM, for your own safety, as well as ours.
#2092 [17:09] <Zack> Ok grey
#2093 [17:09] <Zack> just thought it would be easier to talk in PM
#2094 [17:09] <Zack> Anyway
#2095 [17:10] <JORDANWILLIS> .. Sooooo what's happening now??
#2096 [17:10] <Zack> Jordan, are you sure the crash log you pasted into pastebin is the FULL crashlog?
#2097 [17:10] <bglee33> it keeps saying something about the pixels when i try to open mine craft
#2098 [17:10] <JORDANWILLIS> Yeah I'm sure
#2099 [17:10] <bglee33> http://paste.ubuntu.com/15442087/ pleas ehelp me!!! anyone?
#2100 [17:10] <GreyVulpine> JORDANWILLIS - Launch minecraft. Before heading into a game, go to Minecraft's options, then video options. Tell me what you have set for "Vsync", "Mipmapping", and "VBOs", as well as the chunk render distance.
#2101 [17:11] <GreyVulpine> bglee33 - We cannot help you, sorry.
#2102 [17:11] <GreyVulpine> bglee33 - Get a better computer
#2103 [17:11] <bglee33> but its all ive got
#2104 [17:11] <JORDANWILLIS> Okay :)
#2105 [17:11] * Aeonimus [Aeonimus@notlogged] has joined #minecrafthelp
#2106 [17:11] <bglee33> ugh!!!!!!!!!!!!!
#2107 [17:12] <bglee33> i know theres someone who can help
#2108 [17:12] <bglee33> ????
#2109 [17:12] * thunder_craftbr [thunder_craftbr@notlogged] has joined #minecrafthelp
#2110 [17:12] <GreyVulpine> bglee33 - That computer has 256 megs of RAM, a video chipset that's nearly 20 years old.
#2111 [17:12] <GreyVulpine> bglee33 - It's not going to run minecraft
#2112 [17:12] <bglee33> ok
#2113 [17:13] <bglee33> i have a newer laptop and it has windows 9 will mine craft work then?
#2114 [17:13] <GreyVulpine> bglee33 - Perhaps
#2115 [17:13] <JORDANWILLIS> 12 chunks, Vsync on, Mipmap levels 4, VB0S off :)
#2116 [17:13] <Zack> bglee33 is clearly trolling
#2117 [17:13] <bglee33> its a dell lapyop
#2118 [17:13] <GreyVulpine> JORDANWILLIS - Turn VBO on
#2119 [17:13] <Zack> anyway
#2120 [17:14] * ChocoDerp29 [ChocoDerp29@notlogged] has joined #minecrafthelp
#2121 [17:14] <bglee33> [17:03] == bglee33 [webchat@184.53.32.2] has joined #minecrafthelp [17:03] -Espercorn- [#MineCraftHelp] Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody will be around. [17:03] -AuBot- Welcome to #minecrafthelp! Please ask your question, don't ask to ask or wait for someone to help you. [17:04] <DaViD_1804> hola? [17:
#2122 [17:14] <GreyVulpine> !k bglee33
#2123 [17:14] * GreyBot kicked bglee33 from #minecrafthelp (Reason: glee33 :<Kicks:1499>)
#2124 [17:14] <JORDANWILLIS> Okay, then open the game?
#2125 [17:15] <GreyVulpine> JORDANWILLIS - Yes
#2126 [17:15] <JORDANWILLIS> trying :)
#2127 [17:15] * bob______finditout [bob______finditout@notlogged] has joined #minecrafthelp
#2128 [17:15] <bob______finditout> http://paste.ubuntu.com/15442087/ can anyone help?
#2129 [17:16] <GreyVulpine> Go away
#2130 [17:16] * iBonnie [iBonnie@notlogged] has joined #minecrafthelp
#2131 [17:16] <bob______finditout> ?
#2132 [17:16] <GreyVulpine> !kb bob______finditout
#2133 [17:16] * GreyBot kicked bob______finditout from #minecrafthelp (Reason: ob______finditout :<Kicks:1500>)
#2134 [17:16] * thunder_craftbr [thunder_craftbr@notlogged] has quit. (Client Quit)
#2135 [17:16] <ChocoDerp29> My minecraft doesn't work, and when I try and go to fix it, on one step I don't have a Manufacturer name, what do I do?
#2136 [17:16] <Zack> how do I fix Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release when I try to launch minecraft 1.8
#2137 [17:16] <Zack> Choco
#2138 [17:16] <Zack> try to be more specific
#2139 [17:17] <GreyVulpine> Zack - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2140 [17:17] <Zack> How does it not work?
#2141 [17:17] <JORDANWILLIS> It's working now, thanks :)
#2142 [17:17] <Zack> grey
#2143 [17:17] * JORDANWILLIS [JORDANWILLIS@notlogged] has quit. (Quit: Web client closed)
#2144 [17:17] <Zack> that is the whole log
#2145 [17:17] <GreyVulpine> Zack - It isn't
#2146 [17:17] <Zack> ok
#2147 [17:17] * ChocoDerp29 [ChocoDerp29@notlogged] has quit. (Client Quit)
#2148 [17:17] <Zack> http://paste.ubuntu.com/15442210/
#2149 [17:17] <Zack> that is the WHOLE minecraft log
#2150 [17:17] <iBonnie> Hi, I'm having trouble with my game. I cannot play the game at all, and when I try to go onto a server or a singleplayer world, it brings me back to the launcher with a lovely dose of code. What could the issue be here? :)
#2151 [17:18] <Zack> iBonnie
#2152 [17:18] <GreyVulpine> Zack - Are you using the launcher from http://www.minecraft.net/download ?
#2153 [17:18] <Zack> yes
#2154 [17:18] <GreyVulpine> Zack - Redownload it. Make sure you're using the latest launcher
#2155 [17:18] <Zack> ok
#2156 [17:18] <Zack> Ill go do that
#2157 [17:18] * JdogPlayzYt [JdogPlayzYt@notlogged] has joined #minecrafthelp
#2158 [17:18] <GreyVulpine> iBonnie - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#2159 [17:19] <iBonnie> Okay, one second
#2160 [17:19] * klausgamer [klausgamer@notlogged] has joined #minecrafthelp
#2161 [17:20] <Zack> It will take a while as my internet fast at all
#2162 [17:20] <Zack> It will take a while as my internet isnt fast at all
#2163 [17:21] <JdogPlayzYt> So lately I haven't been able to log onto mine craft servers and when I try to it says Internal Exception timeout after 3 seconds. I know for a fact it's not my internet because everything else works such as skype and YouTube. It's just mine craft I have tried turning my firewall on and off and that didn't help and even restarting my laptop.
#2164 [17:21] <iBonnie> I had to use a different Pastebin as that one wouldn't work for me but heres the link http://pastebin.com/YdnYv3n2
#2165 [17:21] <GreyVulpine> iBonnie - Launch minecraft. Before heading into a game, go to Minecraft's options, then video options. Tell me what you have set for "Vsync", "Mipmapping", and "VBOs", as well as the chunk render distance.
#2166 [17:23] * JdogPlayzYt_ [JdogPlayzYt_@notlogged] has joined #minecrafthelp
#2167 [17:23] <iBonnie> Vsync: on. - Mipmap: 4. - VBOs: Off. Chunk render distance: 12
#2168 [17:23] <GreyVulpine> iBonnie - Set VBO to On, then try minecraft
#2169 [17:24] <iBonnie> It works! Thank you very much! :)
#2170 [17:24] <Zack> Alright
#2171 [17:24] <Zack> I redownloaded it
#2172 [17:24] <Zack> Same thing
#2173 [17:24] * JdogPlayzYt [JdogPlayzYt@notlogged] has quit. (Ping timeout: 195 seconds)
#2174 [17:24] <Zack> also, when it downloads 1.8, it stops at the Downloading 1.8.jar
#2175 [17:24] <Zack> on the bar
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#2179 [17:27] <keanusam> http://paste.ubuntu.com/15442264/
#2180 [17:27] <szago> no me deja entrar a una version ayuda
#2181 [17:27] <Zack> I'm recording what it does now, grey
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#2183 [17:27] <Zack> kean
#2184 [17:28] <Zack> What's the problem you are having
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#2187 [17:29] <Zack> Fied it!
#2188 [17:29] <Zack> fixed*
#2189 [17:29] <GreyVulpine> How's that?
#2190 [17:29] * CoriPhaltil [CoriPhaltil@notlogged] has joined #minecrafthelp
#2191 [17:29] <Zack> I deleted my minecraft folder
#2192 [17:30] <Zack> Reinstalled the mc launcher
#2193 [17:30] <Zack> launched 1.8
#2194 [17:30] <Zack> still didnt work, then deleted .minecraft again and tried again
#2195 [17:30] <Zack> and it worked :D
#2196 [17:30] <CoriPhaltil> I cant connect to Server with 25565 Port
#2197 [17:30] <Zack> What server?
#2198 [17:30] <Zack> , cori?
#2199 [17:31] <CoriPhaltil> can i upload a screenshot?
#2200 [17:31] <Zack> Yes
#2201 [17:31] <CoriPhaltil> how
#2202 [17:32] <Zack> Cori
#2203 [17:32] <Zack> What happens when you try to connect to the servere
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#2208 [17:31] <Potato_> It says my graphic cards are out of date whenever i try to use minecraft
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#2210 [17:32] <Zack> Potato
#2211 [17:32] <Potato_> Yes
#2212 [17:32] <Zack> What Graphics card?
#2213 [17:33] <Potato_> Ahh the pixel format
#2214 [17:33] <Zack> Oh
#2215 [17:33] <Potato_> I dont know how to fix it
#2216 [17:33] <Zack> Try updating your graphics card's drivers
#2217 [17:33] <Potato_> How?
#2218 [17:34] <Zack> First, what graphics card do you have
#2219 [17:34] <Potato_> Um im not sure
#2220 [17:34] <Zack> Ok
#2221 [17:34] <Potato_> I can check on directx
#2222 [17:34] <Zack> I know
#2223 [17:34] <Zack> dxdiag
#2224 [17:34] <Potato_> One second
#2225 [17:36] <Potato_> I can't find it on directx
#2226 [17:36] <Zack> Ok please
#2227 [17:36] <Zack> Press windows key + r
#2228 [17:36] <Potato_> ok
#2229 [17:36] <Zack> search "dxdiag" then click save all information
#2230 [17:36] <Potato_> Oh
#2231 [17:37] <Potato_> You want me to copy all the info down and give you the link
#2232 [17:37] <Zack> yes
#2233 [17:37] <Potato_> http://paste.ubuntu.com/15442302/
#2234 [17:38] <Zack> You are using the intel's integrated graphics i believe
#2235 [17:39] <Potato_> Ok
#2236 [17:39] <Potato_> This is a pretty old PC
#2237 [17:39] <Potato_> Do i need to buy new ones
#2238 [17:40] <Zack> I do not know yet
#2239 [17:40] <Potato_> Ok take your time :)
#2240 [17:40] <Zack> I found the drivers for the intel graphics 4400
#2241 [17:41] <Potato_> Is it outdated
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#2243 [17:41] <Potato_> .
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#2246 [17:43] <Potato_> Zack?
#2247 [17:43] <Zack> Ok so
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#2249 [17:44] <Zack> the pixel format thing is due to not have drivers for the graphics/or having outdated drivers
#2250 [17:44] <Potato_> So do i have to buy new ones?
#2251 [17:45] <Zack> I would suggest buying a good graphics card, and a good cpu but
#2252 [17:45] <Zack> if you can't
#2253 [17:45] <Potato_> gtg
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#2260 [17:58] <xX_MLGBilly_Xx> Hey
#2261 [17:58] <xX_MLGBilly_Xx> I need help
#2262 [17:59] <xX_MLGBilly_Xx> Why cant I see skins in minecraft 1.9
#2263 [17:59] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#2264 [17:59] <xX_MLGBilly_Xx> Plz help
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#2268 [18:03] <xX_MLGBilly_Xx> Help
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#2272 [18:09] * xX_MLGBilly_Xx [xX_MLGBilly_Xx@notlogged] has joined #minecrafthelp
#2273 [18:09] <xX_MLGBilly_Xx> Hello
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#2277 [18:14] <Cole> So, I'm trying to figure out one account's username and another's username and password. I've purchased both copies and have gotten their emails switched around.
#2278 [18:14] <Cole> am I SOL?
#2279 [18:15] <GreyVulpine> Cole - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#2284 [18:20] <NIno> if it wont let me recover my password and i alrady bought the game what should i do
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#2291 [18:24] <legralex> i have reset my password multiple times and still cant log in it says my account email and password combo doesnt exist
#2292 [18:24] <ruthie> i can't access my account
#2293 [18:25] <NIno> me too
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#2295 [18:27] <CubeTheThird> ?? login/throttle
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#2297 [18:27] <Absol> login/throttle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2298 [18:27] <Absol> login/throttle: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2299 [18:27] <Cameron> When I start up 1.9, it lets me play for about 3 minutes most times before freezing and i have to force close the program. What's the problems
#2300 [18:28] <CubeTheThird> ??> Cameron launcher/open
#2301 [18:28] <Absol> Cameron: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
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#2303 [18:29] <Cameron> it does stay open i have to spam a key before it gives me the option to close the progam.
#2304 [18:31] <CubeTheThird> ??> Cameron launcher/game-output
#2305 [18:31] <Absol> Cameron: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2306 [18:31] <Absol> Cameron: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2311 [18:34] <NIno> it wont let me try to recover or restart my password tho
#2312 [18:36] <zombie> I keep getting this error FATAL ERROR: java.lang.ExceptionInInitializerError
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#2315 [18:37] <zombie> I keep getting this error-
#2316 [18:38] <zombie> FATAL ERROR: java.lang.ExceptionInInitializerError
#2317 [18:39] <Cameron> [23:39:36 INFO]: Minecraft Launcher 1.6.61 (through bootstrap 100) started on windows... [23:39:36 INFO]: Current time is Mar 20, 2016 11:39:36 PM [23:39:36 INFO]: System.getProperty('os.name') == 'Windows 10' [23:39:36 INFO]: System.getProperty('os.version') == '10.0' [23:39:36 INFO]: System.getProperty('os.arch') == 'amd64' [23:39:36 INFO]: System.getProperty('java.version') == '1.8.0_25' [23:39:36 INFO]: System.getProperty('java.vendor'
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#2321 [18:41] <Eimbox> I have a question
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#2323 [18:42] <Eimbox> Is there any way to get the names of un-active/non-migrated Minecraft accounts?
#2324 [18:43] <GreyVulpine> Eimbox - There are none.
#2325 [18:43] <Eimbox> That sucks.
#2326 [18:43] <CubeTheThird> Eimbox, why is that information relevant?
#2327 [18:44] <Eimbox> Becuase it's to do with Minecraft hence the title of the IRC "#minecrafthelp"
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#2329 [18:44] <CubeTheThird> Eimbox, no, I mean how would that information be useful?
#2330 [18:45] <Eimbox> Because I was wondering if I could migrate a name from one account to another.
#2331 [18:46] <CubeTheThird> Eimbox, as long as an account has been paid for, their names cannot be taken by other users
#2332 [18:46] * rafa71 [rafa71@notlogged] has joined #minecrafthelp
#2333 [18:47] <Eimbox> How do I know if an account has been paid for?
#2334 [18:47] <Eimbox> The account has the default Alex skin and has no record of name changes.
#2335 [18:47] <CubeTheThird> Eimbox, as far as I know, all unpaid accounts had their names released last year
#2336 [18:48] <Eimbox> Alright thanks for the help.
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#2340 [18:56] <zombie> I keep getting the error- FATAL ERROR: java.lang.ExceptionInInitializerError
#2341 [18:57] <CubeTheThird> zombie, when do you get this error message?
#2342 [18:58] <zombie> After i clicked play in the launcher. The launcher starts to download then it stops and pops up again with the message
#2343 [18:59] <CubeTheThird> ??> zombie launcher/log
#2344 [18:59] <Absol> zombie: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2345 [18:59] <Absol> zombie: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2347 [19:01] <zombie> http://paste.ubuntu.com/15442945/
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#2349 [19:01] <CubeTheThird> zombie, can you also do that with the Game Output?
#2350 [19:03] <zombie> http://paste.ubuntu.com/15442956/
#2351 [19:03] <CubeTheThird> ah I see
#2352 [19:03] <CubeTheThird> ??> zombie win/!
#2353 [19:03] <Absol> zombie: Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.
#2354 [19:03] <Absol> zombie: See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
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#2356 [19:04] <zombie> Okay. Thank you. I will try it.
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#2359 [19:06] <zombie> how do i change the working directory of the launcher?
#2360 [19:08] <CubeTheThird> zombie, if I'm not mistaken, you have to make a script to start the launcher, and pass a -workDir argument into it
#2361 [19:08] <CubeTheThird> zombie, there's probably info on the minecraft forums about how to do it
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#2367 [19:13] <butterlover> My minecraft account has recently been deactivated to my belief and i would like to have it reinstated and back to a more secure email can anyone help me with that?
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#2378 [19:22] <zombie> tried making a new windows account and it did not work
#2379 [19:23] <zombie> i dont know what im doing wrong
#2380 [19:23] <urielsalis> zombie, hi, what is your issue?
#2381 [19:23] <Li7tleman96> on minecraft it says i can download 64 bit java to increase my performance but i dont know were i can download it
#2382 [19:23] <zombie> I keep getting the error- FATAL ERROR: java.lang.ExceptionInInitializerError
#2383 [19:24] <urielsalis> Li7tleman96, if you are using the latest launcher it should download the 64 bit java if you have a 64 bit pc
#2384 [19:24] <urielsalis> zombie, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty spaces, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to
#2385 [19:25] <Li7tleman96> it does not say anything
#2386 [19:25] <zombie> http://paste.ubuntu.com/15443041/
#2387 [19:26] <urielsalis> Li7tleman96, how many fps you have?
#2388 [19:26] <urielsalis> zombie, thats a launcher log, not a crash report
#2389 [19:26] <Li7tleman96> you mean what do i run minecraft at or what?
#2390 [19:26] <urielsalis> Li7tleman96, if you are complaining about performance, yes :P
#2391 [19:27] <zombie> this is what is coming up http://paste.ubuntu.com/15443048/
#2392 [19:27] <Li7tleman96> no im not complaining it just says in the chat that i can install 64 bit java but i dont know how
#2393 [19:27] <urielsalis> Li7tleman96, java.com
#2394 [19:27] <urielsalis> ??> zombie win/reinst
#2395 [19:27] <Absol> zombie: You may need to reinstall the locally installed files that Minecraft puts into place.
#2396 [19:27] <Absol> zombie: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2397 [19:28] <zombie> Okay, thank you!
#2398 [19:28] * urielsalis tips hat
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#2399 [19:29] <dachickenloverr> GreyVulpine?
#2400 [19:29] <dachickenloverr> if you are here, then i want to say thank you very much for helping me a few days ag :)
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#2405 [19:35] <zanealvarez> i have the web link for the DxDiag
#2406 [19:36] <CubeTheThird> zanealvarez, give it here
#2407 [19:36] <zanealvarez> http://paste.ubuntu.com/15443100/
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#2409 [19:37] <zanealvarez> what do i do now?
#2410 [19:37] <urielsalis> zanealvarez, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2411 [19:37] <Eugene> My minecraft crashes and it says pixel format not axelarated
#2412 [19:37] <urielsalis> Eugene, we need a dxdiag report. Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2413 [19:38] <zanealvarez> Where can i get a driver?
#2414 [19:38] <Eugene> Heres the link to the dxdiag http://paste.ubuntu.com/15443093/
#2415 [19:38] <urielsalis> zanealvarez, read what I told you
#2416 [19:38] <urielsalis> Eugene, there are no drivers for your graphic card for Windows 10, downgrade to Windows 8.1, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2417 [19:39] <Eugene> I cant downgrade
#2418 [19:39] <urielsalis> ??> Eugene win/downgrade
#2419 [19:39] <Absol> Eugene: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2420 [19:40] <Eugene> I dont want to downgrade. My minecraft was working yesturday
#2421 [19:40] <zanealvarez> Will i have to buy windows 10 if i downgrade?
#2422 [19:40] <urielsalis> zanealvarez, if you are still in the time when you buy a new graphcis card and upgrade again, no. Else, yes
#2423 [19:41] <urielsalis> Eugene, I gave you 2 other options then
#2424 [19:41] <zanealvarez> Can i see a link to get a new drive from?
#2425 [19:42] <urielsalis> zanealvarez, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2426 [19:42] <Eugene> But my minecraft was working fine with my graphics card yesturday...
#2427 [19:42] <Eugene> but now it doesnt
#2428 [19:42] <GreyVulpine> Eugene - And there's absolutely nothing we can do to help you with it
#2429 [19:43] <Eugene> ....Whats the point of this #minecrafthelp thing then? if u cant help me...
#2430 [19:43] <GreyVulpine> To help people, who can be helped.
#2431 [19:43] <GreyVulpine> You, cannot.
#2432 [19:44] <Eugene> Ok well I wasted my money on a game that doesnt work then
#2433 [19:44] <zanealvarez> I cant run minecraft on windows 10, but i can run minecraft on windows 7? i dont get it?
#2434 [19:45] <Eugene> Its a problem with win10 zanealvarez
#2435 [19:45] <Eugene> I guess
#2436 [19:45] <urielsalis> zanealvarez, intel didnt released drivers for your graphics card for Windows 8, 8.1 and 10 because its old
#2437 [19:45] <urielsalis> Eugene, no
#2438 [19:45] <urielsalis> Eugene, intel didnt released drivers for your graphics card for Windows 10 because its old
#2439 [19:45] <CubeTheThird> zanealvarez, Minecraft requires certain 3D graphics support through OpenGL to run. Because your graphics card is not supported on windows 10 (only on windows 7), you can't get what is needed to run it
#2440 [19:46] <zanealvarez> Can i get a new graphics card from, example, Amazon
#2441 [19:46] <Eugene> ONLY ON WINDOWS 7?! My pc came with vista!
#2442 [19:46] <CubeTheThird> zanealvarez, is your computer a desktop?
#2443 [19:46] <zanealvarez> Yes
#2444 [19:46] <zanealvarez> Not a laptop
#2445 [19:47] <CubeTheThird> zanealvarez, then yes, provided you have a slot to put it in
#2446 [19:47] <Eugene> This shiiiit dont do the working of the minecraftttttttttttttttttttttttt
#2447 [19:47] <urielsalis> Eugene, Yours support 8.1 and 7
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#2449 [19:47] <GreyVulpine> Eugene - Good day.
#2450 [19:47] <GreyVulpine> Eugene - Good day.
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#2452 [19:47] <urielsalis> Eugene, zanealvarez is 7
#2453 [19:47] <zanealvarez> Could i get a graphics card from Amazon.com if i wanted to?
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#2455 [19:47] <CubeTheThird> zanealvarez, you could, as I said, as long as your computer has a slot for it
#2456 [19:48] <zanealvarez> Ok, thank you everyone for your help.
#2457 [19:48] * urielsalis tips hat
#2457 [19:49] <urielsalis> zanealvarez, reddit.com/r/buildapc can give you tips
#2458 [19:49] <urielsalis> zanealvarez, reddit.com/r/buildapc can give you tips
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#2461 [19:51] <Anthony> I need help about the pixel format not accelerated issue
#2462 [19:51] <urielsalis> Anthony, we need a dxdiag report. Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2463 [19:51] <Anthony> i did the report and I have a intel (r) 4 series express chipset family
#2464 [19:51] <urielsalis> Anthony, can you give me the dxdiag?
#2465 [19:52] <Anthony> how would i do that?
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#2469 [19:55] <Anthony> http://paste.ubuntu.com/15443191/
#2470 [19:55] <Anthony> so you wanted that
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#2474 [19:56] <CubeTheThird> Anthony, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2475 [19:57] <urielsalis> Anthony, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2476 [19:57] <Anthony> alright thanks
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#2479 [20:02] <bowSak> hey
#2480 [20:02] <urielsalis> bowSak, hi Eugene
#2481 [20:03] <bowSak> My minecraft says lack up updated graphics drivers but my drivers are up to date
#2482 [20:03] <urielsalis> bowSak, as we said before, you will have to downgrade to Windows 8.1 or 7
#2483 [20:03] <urielsalis> ??> bowSak win/downgrade
#2484 [20:03] <Absol> bowSak: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2485 [20:03] <bowSak> DID U JUST CALL ME A BALL SACK???!!!
#2486 [20:04] <urielsalis> ...
#2487 [20:04] <bowSak> k bye then
#2488 [20:04] <bowSak> bowSack, bye
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#2491 [20:10] <Xxforevertexx> I have minecraft pe v 0.14.0 and I'm trying to play with my friends that also have v 0.14.0 and it keeps piping this error code stating - could not connect: outdated client! How do I fix this
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#2495 [20:14] <gameroff91> hello I have a problem, my account was stolen
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#2497 [20:15] <urielsalis> gameroff91, why you think that?
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#2499 [20:16] <gameroff91> can you speak spanish?
#2500 [20:16] <gameroff91> u
#2501 [20:16] <urielsalis> gameroff91, i can
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#2503 [20:16] <urielsalis> gameroff91, por que crees que tu cuenta fue hackeada?
#2504 [20:16] <gameroff91> Bueno pues no puedo registrarme
#2505 [20:17] <gameroff91> y si cambio de password, tampoco me permite entrar
#2506 [20:17] <gameroff91> ni en el launcher
#2507 [20:17] <gameroff91> ni en la pagina oficial de mojang
#2508 [20:17] <Xxforevertexx> Someone please help!
#2509 [20:17] <urielsalis> Xxforevertexx, just ask
#2510 [20:17] <urielsalis> gameroff91, recibis la contraseña cuando pedis que la reseteen?
#2511 [20:18] <Xxforevertexx> I have minecraft pe v 0.14.0 and I'm trying to play with my friends that also have v 0.14.0 and it keeps piping this error code stating - could not connect: outdated client! How do I fix this
#2512 [20:18] <gameroff91> si, sin ningun problema recibo el correo para resetearla y logro resetearla, pero luego no me deja entrar en mi cuenta de ninguna manera =,(
#2513 [20:18] <urielsalis> Xxforevertexx, I dont think minecraft pe is officially supported, but it might be that your friends are out of date
#2514 [20:18] <urielsalis> gameroff91, ah, entonces no te hackearon
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#2516 [20:19] <gameroff91> aaah ufff..que alegria xD
#2517 [20:19] <urielsalis> gameroff91, tenes que esperar 3 horas sin intentar iniciar sesion, resetearla de nuevo y ahi vas a poder iniciar sesion
#2518 [20:19] <Xxforevertexx> We all have the same version fully updated
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#2520 [20:19] <urielsalis> gameroff91, es una medida de seguridad para evitar que gente con bots intente probar todas las contraseñas de una cuenta para robarlas
#2521 [20:19] <Maxterchief99> I require assistance. I just upgraded to windows 10 and I tried launching the game. Apparently, there was an error trying to render aspects of the game. It suggested I upgrade my drivers but they are completely upgraded. Please help! Here is the data of my computer using dxdiag. http://paste.ubuntu.com/15443282/
#2522 [20:19] <gameroff91> valee vale gracias
#2523 [20:19] * The_Huge_Dwarf [The_Huge_Dwarf@notlogged] has joined #minecrafthelp
#2524 [20:19] <The_Huge_Dwarf> Hello.
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#2526 [20:20] <gameroff91> esta bien saberlo, justo me compre minecraft hace 2 semanas y me estaba dando un coraje que no era normal jaja
#2527 [20:20] <gameroff91> muchas gracias por el servicio
#2528 [20:20] <Maxterchief99> I require assistance. I just upgraded to windows 10 and I tried launching the game. Apparently, there was an error trying to render aspects of the game. It suggested I upgrade my drivers but they are completely upgraded. Please help! Here is the data of my computer using dxdiag. http://paste.ubuntu.com/15443282/
#2529 [20:20] <urielsalis> Maxterchief99, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2530 [20:20] <gameroff91> muy amable
#2531 [20:20] <urielsalis> The_Huge_Dwarf, hi
#2532 [20:20] <urielsalis> gameroff91, de nada :)
#2533 [20:21] <jobo> how do you down \grade to windows 7
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#2535 [20:21] <The_Huge_Dwarf> I need to go for about 5-10 minutes. So I'll state my problem here. My username is the same as on Minecraft. I want to upgrade to the new secure Mojang account but I forgotten what email I used because it was back in 2012. Thanks.
#2536 [20:22] <Beats123> i just upgraded to windows 10 and cant play minecraft heres my ubuntu paste http://paste.ubuntu.com/15443306/
#2537 [20:22] <urielsalis> ??> jobo win/downgrade
#2538 [20:22] <Absol> jobo: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#2540 [20:22] <Xxforevertexx> Please help
#2541 [20:23] <urielsalis> The_Huge_Dwarf, try all your emails in minecraft.net/retrievename
#2542 [20:23] <urielsalis> Beats123, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2543 [20:23] <urielsalis> Xxforevertexx, multiplayer in Minecraft PE is not officially supported, ask in the forums
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#2545 [20:24] <Xxforevertexx> I went through the forums it brought me here
#2546 [20:25] <urielsalis> Xxforevertexx, make a thread in the forums
#2547 [20:25] <GreyVulpine> We're mainly PC support. There's very few people here that have, or can provide support for PE
#2548 [20:25] <GreyVulpine> You're better off asking in the PE section of the forums
#2549 [20:25] <Xxforevertexx> Okay thanks
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#2557 [20:32] <The_Huge_Dwarf> I can't remember the email used. I tried them all. Anything else I can do?
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#2566 [20:46] <vinicius> Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody will be around.
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#2571 [20:47] <Link488> Hello?
#2572 [20:48] <Link488> I just recently bought minecraft and i have 1.9 but when i load and create a new world it crashes, any idea?
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#2574 [20:49] <WhiteFang3742> HELP! I have a xbox 360 and when I went on, it was in the oldest version! This happens about once every season. It's getting EXTREMLY annoying. Can anyone help?
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#2577 [20:50] <WhiteFang3742> HELP! I have a xbox 360 and when I went on, it was in the oldest version! This happens about once every season. It's getting EXTREMLY annoying. Can anyone help?
#2578 [20:53] <Awesome_N00b100> im on my copmputer and whenever I try to join the server it crashes my game and it says "Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release"
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#2580 [20:54] <Aussie_Rainbows> Is there a "Sandy Dreams" Texture pack for 1.7.10?
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#2582 [20:55] <Aussie_Rainbows> Is there a "Sandy Dreams" Texture pack for 1.7.10?
#2583 [20:56] <Metarortiz> Hello, I need help with PS Vita purchased copy, it shows as Minecraft demo even though I bought it
#2584 [20:56] <urielsalis> Awesome_N00b100, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty spaces, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to
#2585 [20:56] <urielsalis> Aussie_Rainbows, google
#2586 [20:56] <urielsalis> Metarortiz, ask in the forums, we know little of other platforms that arent PC
#2587 [20:56] <urielsalis> WhiteFang3742, same ting
#2588 [20:56] <urielsalis> thing*
#2589 [20:57] <WhiteFang3742> It sucks!
#2590 [20:57] <WhiteFang3742> im reposting it.
#2591 [20:57] <WhiteFang3742> HELP! I have a xbox 360 and when I went on, it was in the oldest version! This happens about once every season. It's getting EXTREMLY annoying. Can anyone help?
#2592 [20:57] <Metarortiz> Love the support guys cuz you know, fuck us console players
#2593 [20:57] <Absol> Metarortiz: Please keep it civil
#2594 [20:58] <urielsalis> ??> Metarortiz info/volunteer
#2595 [20:58] <Absol> Metarortiz: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#2596 [20:58] <urielsalis> ??> WhiteFang3742 scold/repeat
#2597 [20:58] <Absol> WhiteFang3742: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#2598 [20:58] <Absol> WhiteFang3742: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#2599 [20:58] <urielsalis> ??> WhiteFang3742 scold/attitude
#2600 [20:58] <Absol> WhiteFang3742: The people in #minecrafthelp offering assistance have no affiliation with Mojang, and are volunteering their time. Please treat them, and #minecrafthelp, with respect.
#2601 [20:58] <Absol> WhiteFang3742: We understand that if you're here, you're probably upset because something isn't working properly. Try to remember that we are volunteering our time to try to assist people such as yourself.
#2602 [20:58] <Aussie_Rainbows> I've tried, but I cant find any. It comes up with 1.9 and 1.6.2 and 1.8... Im asking to see if any of you know where I can find the texture pack
#2603 [20:58] <WhiteFang3742> oh. sorry.
#2604 [20:58] <urielsalis> Aussie_Rainbows, maybe in the forums?
#2605 [20:58] <Aussie_Rainbows> I'll try
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#2610 [21:01] <Bryce_> Cannot play game consistently. Times me out to start agson
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#2623 [21:11] <Aussie_Rainbows_> ...I can't find the Sandy Dreams texture pack on Google AND on the Forums! Help!
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#2629 [21:16] <whatda> I have some issues playing minecraft, tried to update graphic drivers with no avail. Any suggestions
#2630 [21:16] <urielsalis> whatda, we need a dxdiag report. Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2631 [21:17] <whatda> Sent report a few hrs ago, whats response time?
#2632 [21:18] <urielsalis> whatda, you have to give us the link
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#2634 [21:20] <Nate_> Yes Hi. I have this problem when I Alt-Tab out of minecraft It won't let me Alt-Tab back in. And this sucks because I can't multitask
#2635 [21:20] <urielsalis> Nate_, you are using fullscreen?
#2636 [21:20] <Nate_> no
#2637 [21:20] <urielsalis> Then why you alt-tab?
#2638 [21:20] <Aussie_Rainbows_> ...I can't find the Sandy Dreams texture pack on Google AND on the Forums! Help!
#2639 [21:21] <urielsalis> Aussie_Rainbows_, then it probably doesnt exists
#2640 [21:21] <Aussie_Rainbows_> .. D:
#2641 [21:21] <Nate_> well it still does the same if I wanted to go to my desktop my minecraft disperses and i can't get back in
#2642 [21:21] <Aussie_Rainbows_> I'm pretty sure I had it a couple years ago,..
#2643 [21:21] <urielsalis> Nate_, you are pausing the game(pressing esc) before you do it?
#2644 [21:22] <urielsalis> Nate_, also please elaborate
#2645 [21:22] <Nate_> Let me try your methods
#2646 [21:23] <Nate_> oh yes that seems to work.
#2647 [21:24] <Nate_> Ah its just when i use fullscreen and tab out it doesnt let me tab back in
#2648 [21:24] <whatda> http://paste.ubuntu.com/15443620/
#2649 [21:24] <urielsalis> Nate_, yes, that happens with most games, I think you can use windowless-fullscreen with third party tools
#2650 [21:24] <urielsalis> whatda, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2651 [21:25] <Nate_> whats third party tools :P?
#2652 [21:25] <urielsalis> Nate_, maybe http://westechsolutions.net/sites/WindowedBorderlessGaming/ ?
#2653 [21:26] <tamus> will the windows 10 version of minecraft let my friend play with me on my minecraft server?
#2654 [21:26] <urielsalis> tamus, im not sure, Windows 10 edition is like minecraft pe
#2655 [21:26] <urielsalis> tamus, you are better asking in the forums for that
#2656 [21:26] <urielsalis> tamus, also, there is no PC to Windows 10 or viceversa cross play
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#2658 [21:27] <Cykrix> alright then... hexchat uninstalled itself but kept all my options... gg?
#2659 [21:27] <urielsalis> maybe it updated? :P
#2660 [21:28] <Cykrix> it removed the icon and folder for it tho...
#2661 [21:28] <Cykrix> i had to rerun the installer itself
#2662 [21:28] <Cykrix> but it kept all my options
#2663 [21:29] <urielsalis> no idea
#2664 [21:29] <Cykrix> but hey, it kept my stuff so im good xD
#2665 [21:27] <Nate_> Im running minecraft in windows 10 what compatibility should I use
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#2668 [21:28] <Cykrix> Minecraft (if applicable) is already compatible.
#2669 [21:29] <tamus> will the regular version of minecraft work on windows 10?
#2670 [21:29] <Cykrix> Should
#2671 [21:30] <Cykrix> if it doesnt, give us the crash log in a paste on http://paste.ubuntu.com/
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#2673 [21:34] <WhiteFang3742> HELP! I have a xbox 360 and when I went on, it was in the oldest version! This happens about once every season. It's getting EXTREMLY annoying. Can anyone help? Sorry if Im repeating agian, I just need help.
#2674 [21:35] <urielsalis> WhiteFang3742, we told you what to do. Two times
#2675 [21:36] <WhiteFang3742> Oh, I was away. Sorry.
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#2677 [21:38] <WhiteFang3742> Please say again. I checked and can't find it.
#2678 [21:39] <urielsalis> WhiteFang3742, make a thread in minecraftforums.net
#2679 [21:39] <WhiteFang3742> ok
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#2683 [21:44] <WhiteFang3742> how do you make a thread?
#2684 [21:44] <urielsalis> WhiteFang3742, ask in #minecraftforums
#2685 [21:44] <WhiteFang3742> ok
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#2687 [21:46] * LectroBolt [LectroBolt@notlogged] has joined #minecrafthelp
#2688 [21:46] <LectroBolt> how di i register?
#2689 [21:47] <LectroBolt> how do i register for the main minecraft IRC?*
#2690 [21:47] <urielsalis> ??> LectroBolt irc/register
#2691 [21:47] <urielsalis> ??> LectroBolt irc/help
#2692 [21:47] <Absol> LectroBolt: For IRC help, you should ask in the channel #help - you can get there using the command /join #help in here.
#2693 [21:47] <Absol> LectroBolt: If you can't talk in #minecraft ("Cannot send to channel") you must register your IRC nickname, using the command /msg NickServ REGISTER password email in here. Remember to use a valid email. Go to #help if you need further assistance with this.
#2694 [21:48] * OldGrandpaGames [OldGrandpaGames@notlogged] has joined #minecrafthelp
#2695 [21:49] <LectroBolt> #help
#2696 [21:49] <LectroBolt> #help
#2697 [21:49] * LectroBolt [LectroBolt@notlogged] has left #minecrafthelp
#2698 [21:49] <OldGrandpaGames> My account is locked?
#2699 [21:49] <urielsalis> OldGrandpaGames, why you think that?
#2700 [21:49] <OldGrandpaGames> i can't log on it has been 20 minutes
#2701 [21:49] <urielsalis> OldGrandpaGames, did you reset your password?
#2702 [21:49] <OldGrandpaGames> no thats another thing i was going to ask
#2703 [21:50] <urielsalis> OldGrandpaGames, you can reset it in account.mojang.com
#2704 [21:50] <Cykrix> OldGrandpaGames, how many times did you try to login also
#2705 [21:50] <OldGrandpaGames> i forgot security quesitons and forgot my email i made a few years ago
#2706 [21:50] <urielsalis> ??> OldGrandpaGames login/throttle
#2707 [21:50] <Absol> OldGrandpaGames: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2708 [21:50] <Absol> OldGrandpaGames: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2709 [21:50] <urielsalis> ??> OldGrandpaGames mojang/email
#2710 [21:50] <Absol> OldGrandpaGames: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2711 [21:50] <Absol> OldGrandpaGames: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2712 [21:50] <OldGrandpaGames> i forgot security quesitons and forgot my email i made a few years ago
#2713 [21:50] <OldGrandpaGames> my email?
#2714 [21:50] <Cykrix> OldGrandpaGames, email mojang with your transaction ID and any other info
#2715 [21:50] <OldGrandpaGames> email is flansburgisaac@yahoo.com
#2716 [21:50] <Cykrix> We dont need it
#2717 [21:51] <OldGrandpaGames> where do i find transaction id
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#2719 [21:51] <urielsalis> ??> OldGrandpaGames account/trans-id
#2720 [21:51] <Absol> OldGrandpaGames: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2721 [21:51] * kumasasa [kumasasa@notlogged] has joined #minecrafthelp
#2722 [21:51] <Cykrix> It would be on wherever you bought the game with
#2723 [21:51] <OldGrandpaGames> ok
#2724 [21:53] <OldGrandpaGames> i also forgot my yahoo password and dont know how to recover
#2725 [21:53] <urielsalis> OldGrandpaGames, ask yahoo
#2726 [21:53] <OldGrandpaGames> i tried
#2727 [21:53] <OldGrandpaGames> can't get a hold of them
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#2729 [21:55] <OldGrandpaGames> the main reason as well is i forgot my security questions but can't get them because i forgot me email password
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#2733 [22:01] <OldGrandpaGames> Can i get some help
#2734 [22:02] <urielsalis> OldGrandpaGames, you have to contact yahoo support, we cant do anything
#2735 [22:02] <OldGrandpaGames> no but my mc account is still locked
#2736 [22:02] <urielsalis> OldGrandpaGames, that or get a transaction id from http://help.mojang.com/customer/portal/articles/361380 as we said
#2737 [22:02] * CassidyB [CassidyB@notlogged] has joined #minecrafthelp
#2738 [22:02] <OldGrandpaGames> i am on the site now what?
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#2743 [22:14] <Dxmaster> Help, I don't know what email my minecraft account is using and cannot access or play minecraft in any way!
#2744 [22:14] <urielsalis> Dxmaster, try all your emails in minecraft.net/retrievename
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#2748 [22:29] <Dxmaster> If i have proof that someone stole my account and changed the username, is there ANY way i can get it back?
#2749 [22:32] <urielsalis> ??> Dxmaster mojang/email
#2750 [22:32] <Absol> Dxmaster: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2751 [22:32] <Absol> Dxmaster: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2752 [22:33] <Dxmaster> can i send a link in here? i just wanna show u to have your opinion if u think it will help.
#2753 [22:34] <urielsalis> Dxmaster, we are not mojang
#2754 [22:34] <urielsalis> and this is a public channel
#2755 [22:35] <Dxmaster> it doesnt have like any private info, but whatever thanks for the help anyways
#2756 [22:42] * shizuki [shizuki@notlogged] has joined #minecrafthelp
#2757 [22:46] <shizuki> E emmmm hello :) I need help with something so when I open minecraft give me a report as error so I check how to repair I follow all the details and nothing happen please help me :)
#2758 [22:46] <urielsalis> shizuki, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty spaces, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to
#2759 [22:47] <shizuki> you say all the tex so :/
#2760 [22:47] <urielsalis> shizuki, in paste.ubuntu.com
#2761 [22:50] <shizuki> e mm how i can do this
#2762 [22:50] <urielsalis> shizuki, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2763 [22:53] * Africanz [Africanz@notlogged] has joined #minecrafthelp
#2764 [22:53] <shizuki> mm like this
#2765 [22:53] <Africanz> My ip got locked can u help me
#2766 [22:53] <shizuki> http://paste.ubuntu.com/15443990/
#2767 [22:53] <urielsalis> ??> Africanz login/throttle
#2768 [22:53] <Absol> Africanz: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2769 [22:53] <Absol> Africanz: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2770 [22:53] <OldGrandpaGames> what if you dont know your password
#2771 [22:53] <urielsalis> Africanz, and contact yahoo if you have any problems with accessing your email
#2772 [22:53] <Africanz> i used a vpn and logged on but my brother didnt work why
#2773 [22:53] <Africanz> after we both optfine capes
#2774 [22:54] <urielsalis> OldGrandpaGames, contact yahoo
#2775 [22:54] <Africanz> ???
#2776 [22:54] <OldGrandpaGames> i cant they connot be contacted
#2777 [22:54] <urielsalis> shizuki, we need a dxdiag report. Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2778 [22:54] <OldGrandpaGames> no phone sservrice or online help
#2779 [22:54] * Lil_Tiger [Lil_Tiger@notlogged] has joined #minecrafthelp
#2780 [22:55] <urielsalis> OldGrandpaGames, they most likely have a forgot password link in their login page
#2781 [22:55] <shizuki> jaja yes i have it sorry
#2782 [22:55] <OldGrandpaGames> doesnt work the nuber used to verify is long gone
#2783 [22:55] <OldGrandpaGames> number*
#2784 [22:55] <urielsalis> OldGrandpaGames, we dont have access to yahoo so we cant help you with that
#2785 [22:55] <Africanz> after i bought my optifine cape why did my account get locked?
#2786 [22:55] <urielsalis> OldGrandpaGames, and we already gave you your other option
#2787 [22:55] <urielsalis> ??> Africanz login/throttle
#2788 [22:55] <Absol> Africanz: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2789 [22:56] <Absol> Africanz: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2790 [22:56] <Africanz> whats login/throttle
#2791 [22:56] <urielsalis> Africanz, read absol message after that
#2792 [22:56] <Lil_Tiger> Hey, every time I try to open Minecraft, it crashes upon opening. All the drivers are up to date.
#2793 [22:56] <Africanz> then why did it do that after i bought a cape for 10$ usd
#2794 [22:56] <urielsalis> Lil_Tiger, we need a dxdiag report. Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2796 [22:57] <Lil_Tiger> http://paste.ubuntu.com/15443992/
#2797 [22:57] <OldGrandpaGames> we got locked because of optifin
#2798 [22:57] <urielsalis> Africanz, you cant buy capes and thats something that Mojang doesnt control
#2799 [22:57] <Africanz> thye cost 10 usd
#2800 [22:57] <Africanz> on optifne.net
#2801 [22:58] <Africanz> optifine.net*
#2802 [22:58] <Africanz> does it lock the account or the ip?
#2803 [22:58] <OldGrandpaGames> urielsalais yes you can buy capes
#2804 [22:58] <urielsalis> Lil_Tiger, one moment
#2805 [22:58] <urielsalis> OldGrandpaGames, you cant officialy, thus we dont support it
#2806 [22:58] <urielsalis> OldGrandpaGames, and most of them except optifine are scams
#2807 [22:59] <OldGrandpaGames> we did optifine so
#2808 [22:59] <Africanz> does it lock the account or ip
#2809 [22:59] <urielsalis> Lil_Tiger, download and insstall http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#2810 [22:59] <urielsalis> OldGrandpaGames, we dont support it
#2811 [22:59] <shizuki> http://paste.ubuntu.com/15444036/
#2812 [22:59] <OldGrandpaGames> ok but why did you lock us out for that?
#2813 [22:59] <shizuki> the dxdiah
#2814 [22:59] <urielsalis> Africanz, thats only locked after 3 incorrect password tries in the same connection. A VPN most likely is already throttled
#2815 [22:59] <Africanz> throttled?
#2816 [23:00] <urielsalis> shizuki, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2817 [23:00] <urielsalis> Africanz, the message I gave you 3 times
#2818 [23:00] <Lil_Tiger> urielsalis I ran the AMD autodetect and downloaded the updated drivers
#2819 [23:00] <Africanz> ok
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#2822 [23:00] <OldGrandpaGames> ok but why did you lock us out for that?
#2823 [23:00] <urielsalis> Lil_Tiger, you rebooted?
#2824 [23:00] <Lil_Tiger> yup
#2825 [23:01] <Lil_Tiger> I can try again
#2826 [23:01] <Lil_Tiger> one moment
#2827 [23:01] <shizuki> mm :( how I can get a new graphic car
#2828 [23:01] <urielsalis> OldGrandpaGames, I didnt
#2829 [23:01] <urielsalis> ??> OldGrandpaGames login/throttle
#2830 [23:01] <Absol> OldGrandpaGames: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2831 [23:01] <Absol> OldGrandpaGames: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2832 [23:01] <urielsalis> shizuki, ask a computer shop
#2833 [23:01] <OldGrandpaGames> yeah but it was from the internet not minecraft
#2834 [23:02] <shizuki> i can no downgrade my computer
#2835 [23:02] <shizuki> ?
#2836 [23:02] * OldGrandpaGames [OldGrandpaGames@notlogged] has quit. (Quit: Web client closed)
#2837 [23:02] <urielsalis> ??> shizuki win/downgrade
#2838 [23:02] <Absol> shizuki: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2839 [23:03] <shizuki> and that can help me
#2840 [23:03] <urielsalis> shizuki, yes
#2841 [23:04] <shizuki> Hoo GOD thank you i Apreciate
#2842 [23:04] * urielsalis tips hat
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#2846 [23:08] <Lil_Tiger> Rebooted twice, Minecraft still crashing after auto-updating the drivers
#2847 [23:08] <urielsalis> Lil_Tiger, you tried with http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064 ?
#2848 [23:08] <urielsalis> Lil_Tiger, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty spaces, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to
#2849 [23:09] * Pangea [Pangea@notlogged] has joined #minecrafthelp
#2850 [23:11] <Lil_Tiger> urielsalis http://paste.ubuntu.com/15443992/
#2851 [23:12] <Lil_Tiger> Yes, I've tried the amd support page. I've downloaded the AutoDectect program, updated the drivers, restarted, no luck
#2852 [23:12] <urielsalis> Lil_Tiger, that still says that its not installed hmm
#2853 [23:13] <urielsalis> Lil_Tiger, download and install http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064 not the autodetect
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#2864 [23:58] <redcheakboy007> i cant get back into my account on minecraft and i dont know the password to the email
#2865 [23:58] <redcheakboy007> is there a number i can call or a team support line
#2866 [23:58] * Kailopaido [Kailopaido@notlogged] has joined #minecrafthelp
#2867 [23:59] <Kailopaido> Hello , Getting the following when using my credentials. Sorry but we couldn't connect to our servers. Please make sure that you are online and that minecraft is not blocked (Both checked) (socket timeout exception:connect timed out)
#2868 [23:59] <Lucia713> Everytime I try to play JurassiCraft my game crashes. I've tried following the directions on the link it provides, but it doesn't work.