#1 [00:00] <redcheakboy007> does any1 help on here
#2 [00:00] <redcheakboy007> does any1 help on here
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#6 [00:10] <RobEhh> My minecraft keeps freezing, doesn't show an error or anything.. I have too restart my computer manually because it won't even let me access my desktop when it happens.. and its random
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#9 [00:16] <pip> my minecraft crashes on startup
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#12 [00:18] <pip> my mine craft crashes on startup is there any way to fix that?
#13 [00:18] <Cykrix> pip, crash log please in a http://paste.ubuntu.com
#14 [00:19] <pip> ------------------ System Information ------------------ Time of this report: 3/21/2016, 15:43:42 Machine name: LAPTOP Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Pavilion dv6 Notebook PC BIOS: InsydeH2O Version 03.60.48F
#15 [00:19] <Cykrix> pip, put that in the url i said
#16 [00:19] <Cykrix> and give us the link to it here
#17 [00:20] <pip> http://paste.ubuntu.com/15444348
#18 [00:21] <pip> is that the right info
#19 [00:21] <Cykrix> mhm
#20 [00:23] <Cykrix> https://downloadcenter.intel.com/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series- : Pip, try that.
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#22 [00:24] <Cykrix> Not sure if it will work, but worth a shot
#23 [00:24] <pip> okay i'll down load it
#24 [00:25] <Cykrix> Alright, if it says its not compatible or something similar tell me
#25 [00:28] <pip> it does not meet the requirements
#26 [00:28] <Cykrix> thought so. Your laptop does not have graphical support past windows 8.1
#27 [00:31] <pip> i did an upgrade to windows 10
#28 [00:27] <Cykrix> ??> pip win/downgrade
#29 [00:27] <Absol> pip: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#30 [00:27] <Cykrix> do that, or get a new PC
#31 [00:28] <Cykrix> (or play on a different PC)
#32 [00:28] * abryz [abryz@notlogged] has joined #minecrafthelp
#33 [00:29] <abryz> hello i need to change my security question
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#37 [00:40] <Africanz> Hello
#38 [00:41] <Africanz> How do i tell if my minecraft account has been hacked?
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#40 [00:45] * Nicho2012 [Nicho2012@notlogged] has joined #minecrafthelp
#41 [00:45] <Nicho2012> Hello
#42 [00:46] <abryz> hello i have forgotten the answers to my security questions. May i please have an email sent to me so i can begin the process of changing the questions?
#43 [00:46] <Nicho2012> Hello, I have recently changed my username, but it didn't come up, and I am not waiting another month for it to change!!!
#44 [00:47] <Nicho2012> Hello, I have recently changed my username, but it didn't come up, and I am not waiting another month for it to change!!!
#45 [00:47] <Nicho2012> Hello, I have recently changed my username, but it didn't come up, and I am not waiting another month for it to change!!!
#46 [00:47] <Nicho2012> Hello, I have recently changed my username, but it didn't come up, and I am not waiting another month for it to change!!!
#47 [00:47] <Nicho2012> Hello, I have recently changed my username, but it didn't come up, and I am not waiting another month for it to change!!!
#48 [00:47] * Absol kicked Nicho2012 from #minecrafthelp (Reason: icho2012 :Stop spamming)
#49 [00:47] * Niqh [Niqh@notlogged] has joined #minecrafthelp
#50 [00:47] <Niqh> Hello, I have recently changed my username, but it didn't come up, and I am not waiting another month for it to change!!!
#51 [00:47] <Niqh> Hello, I have recently changed my username, but it didn't come up, and I am not waiting another month for it to change
#52 [00:47] <Niqh> Hello, I have recently changed my username, but it didn't come up, and I am not waiting another month for it to change!!!
#53 [00:47] <Niqh> Hello, I have recently changed my username, but it didn't come up, and I am not waiting another month for it to change
#54 [00:49] <Niqh> does anyone actually help?
#55 [00:50] <Niqh> Hello, I have recently changed my username, but it didn't come up, and I am not waiting another month for it to change!!!
#56 [00:51] <Niqh> Hello, I have recently changed my username, but it didn't come up, and I am not waiting another month for it to change!!!Hello, I have recently changed my username, but it didn't come up, and I am not waiting another month for it to change!!!
#57 [00:51] <Niqh> Hello, I have recently changed my username, but it didn't come up, and I am not waiting another month for it to change!!!Hello, I have recently changed my username, but it didn't come up, and I am not waiting another month for it to change!!!
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#59 [01:03] <Niqh> Hello, I have recently changed my username, but it didn't come up, and I am not waiting another month for it to change!!!
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#64 [01:10] <Noah> Hi i am unable to join any multiplayer server anymore. It says it can resolve host name?
#65 [01:11] <Andrio> Noah, and yet you can make it here.
#66 [01:11] <Andrio> Noah, what server/s did you try to join?
#67 [01:11] <Noah> Like ausfaction and saicopvp
#68 [01:12] <Andrio> Addresses?
#69 [01:12] <Noah> Playausfactions.com.au is the main one
#70 [01:12] <Andrio> That doesn't resolve
#71 [01:13] <Noah> Yer
#72 [01:13] <Andrio> Did you miss a dot there?
#73 [01:13] <Noah> Play.ausfactions.com.au
#74 [01:14] <Andrio> That resolves.
#75 [01:14] <Noah> Well it wioed my list of multiplayet servers
#76 [01:14] <Noah> Wiped
#77 [01:15] <Andrio> Mm
#78 [01:15] <Andrio> There's a bug where that can happen if you mash the refresh button.
#79 [01:15] <Noah> Is there a way to fix it?
#80 [01:16] <Andrio> Add your servers again, this time with the correct address?
#81 [01:16] <Noah> Ok
#82 [01:16] <Noah> Cheerio
#83 [01:17] <Andrio> No problem...
#84 [01:20] <Niqh> adrio
#85 [01:20] <Niqh> andrio
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#89 [01:29] <Omen> I like chickens, cats and shiny things
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#95 [01:43] <_MrEnderYT_> hello!
#96 [01:43] <_MrEnderYT_> I need a help!
#97 [01:44] <_MrEnderYT_> there is a crash
#98 [01:44] <_MrEnderYT_> its a crash
#99 [01:44] <_MrEnderYT_> [12:42:30] [Client thread/INFO] [STDOUT]: [net.minecraft.client.Minecraft:func_71377_b:359]: #@!@# Game crashed! Crash report saved to: #@!@# C:\Users\user\AppData\Roaming\.minecraft\crash-reports\crash-2016-03-21_12.42.30-client.txt [L] Launcher exited. [L] Minecraft closed with exit code: -1 [L] [Crash] Found crash report file: C:\Users\user\AppData\Roaming\.minecraft\crash-reports\crash-2016-03-21_12.42.30-client.txt
#100 [01:44] <_MrEnderYT_> help me please
#101 [01:45] <_MrEnderYT_> I NEED A HELP
#102 [01:45] <tamus> I bequeeth upon you one unit of help
#103 [01:46] <_MrEnderYT_> i started forge and crash!
#104 [01:47] <_MrEnderYT_> Minecraft closed with exit code: -1 what is this?
#105 [01:49] <_MrEnderYT_> ok, i am go, there is no help
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#107 [01:52] <Omen> That's good
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#113 [02:50] <daikunomaasan> Address also do not know the password
#114 [02:50] <daikunomaasan> I can not log in
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#136 [04:26] <ManuMoDzYT> Hello! My minecraft is bug
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#139 [04:33] <kemuna> HI
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#142 [04:40] <kemuna> I have migrated my minecraft account to an mojang account and i can´t login (after i updatet my pc to win 10) i tried the e-mail and the password many times in differnt combinations, but i still can´t login. I just see the error Sorry, but your username or password is incorrect! Pleas try again. If you need help try the ´forgot passwor link´.
#143 [04:42] <kemuna> PLEASE HELP ME ! I REALLY NEED HELP !!!!!!!!!
#144 [04:43] <kemuna> pleazzze...
#145 [04:43] <Andrio> ??> kemuna login/throttle
#146 [04:43] <Absol> kemuna: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#147 [04:43] <Absol> kemuna: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#149 [04:44] <kemuna_> help me please
#150 [04:45] <Andrio> ??> kemuna_ login/throttle
#151 [04:45] <Absol> kemuna_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#152 [04:45] <Absol> kemuna_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#160 [05:04] <MetenNor> what do you do when over 50 players are trying to login to minecraft at once from the same public ip (LAN Party)?
#161 [05:04] <MetenNor> Think we got locked out from loging into the game..
#162 [05:04] <MetenNor> any ideas ?
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#164 [05:06] <TItanRG> I think you might have been botted.
#165 [05:08] <MetenNor> jup.. any solutions?
#166 [05:10] <MetenNor> anyone we can contact ?
#167 [05:11] <MetenNor> guess there is no official way to bypass the login? goint to play on a local server
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#171 [05:13] <Frankiw> my minecraft crash and appears java.lang.ExceptionInInitializerError
#172 [05:13] <TItanRG> hello Frankiw, please give me your crash log.
#173 [05:14] <Frankiw> ---- Minecraft Crash Report ---- // You're mean. Time: 21-03-2016 10:11 Description: Starting integrated server java.lang.ExceptionInInitializerError at net.minecraft.server.MinecraftServer.<init>(SourceFile:120) at bsx.<init>(SourceFile:38) at bao.a(SourceFile:1610) at bdx.e(SourceFile:162) at bdy.a(SourceFile:214) at bcm.a(SourceFile:186) at bdx.a(SourceFile:187) at blt.b(SourceFile:852) at bao.ak(SourceFile:801) at bao.
#174 [05:14] <TItanRG> MetenNor, there is no other way. Sorry.
#175 [05:14] * mikaeo [mikaeo@notlogged] has joined #minecrafthelp
#176 [05:14] <TItanRG> Frankiw, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#177 [05:15] <MetenNor> TItanRG: well could always try to get that phone number to mojang :P
#178 [05:15] <Frankiw> ok
#179 [05:15] <Frankiw> There is http://paste.ubuntu.com/15450005/
#180 [05:16] <Frankiw> this appears in all versions
#181 [05:17] <TItanRG> Frankiw, are you running mods?
#182 [05:17] <Frankiw> no
#183 [05:17] <Frankiw> minecraft Vanilla
#184 [05:17] * mikaeo [mikaeo@notlogged] has quit. (Client Quit)
#185 [05:18] <TItanRG> ?>> Frankiw win/dxdiag
#186 [05:18] <TItanRG> ?> Frankiw win/dxdiag
#187 [05:18] <Frankiw> i dont understand??
#188 [05:19] <TItanRG> ??> Frankiw win/dxdiag
#189 [05:19] <Absol> Frankiw: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#190 [05:19] <TItanRG> give me your dxdiag log :)
#191 [05:20] <TItanRG> MetenNor, Mojang has no phone number's support yet :D
#192 [05:20] <Frankiw> http://paste.ubuntu.com/15450274/
#193 [05:21] <MetenNor> TItanRG: oh ok.. well do you know how long it will be before we can login again?
#194 [05:22] <TItanRG> Frankiw, here, download this and you shall be on your way :)
#195 [05:22] <TItanRG> Frankiw -- http://www.nvidia.com/Download/driverResults.aspx/99506/en-us
#196 [05:22] <Frankiw> Thanks
#197 [05:22] <TItanRG> MetenNor, the server owner has to disconnect the server and stop the server for at least a day, in order to stop the bots from attacking again and again within the same ip.
#198 [05:22] <Frankiw> yesterday i update intel drivers
#199 [05:23] <TItanRG> It's Nvidia driver not intel xD
#200 [05:23] <Frankiw> ok
#201 [05:23] <TItanRG> You updated the wrong driver :)
#202 [05:23] <Frankiw> I thought Also que COULD be doing THE JAVA
#203 [05:24] <TItanRG> what?
#204 [05:24] <Frankiw> yesterday i uptade too the JAVA
#205 [05:24] <TItanRG> Oh, it's your driver only. Java is fine.
#206 [05:27] <Frankiw> are installing nvidia
#207 [05:29] <TItanRG> ok
#208 [05:30] <Lutzee> TItanRG, Mojang won't ever have a phone support line btw.
#209 [05:30] <TItanRG> Lutzee, I know hah
#210 [05:31] <Frankiw> are installed
#211 [05:31] <MetenNor> TItanRG: we are about 50 people or so and we are hosting a local minecraft server.. so as soon we were able to connect to the server everyone opend minecraft and tried to login.. so pritty much at once and allot of us are unable to login.
#212 [05:31] <TItanRG> Follow the steps.
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#214 [05:31] <MetenNor> TItanRG: so yeah.. I guess we still need to wait a day or so ?
#215 [05:31] <TItanRG> MetenNor, may I know what is on the screen when you all failed to even connect/login?
#216 [05:32] * xdfgfxg [xdfgfxg@notlogged] has quit. (Client Quit)
#217 [05:32] <Frankiw> what i do now???
#218 [05:32] <MetenNor> you want the fail message ?
#219 [05:27] <TItanRG> Yes.
#220 [05:27] <TItanRG> Frankiw, follow the steps.
#221 [05:28] <Frankiw> ok
#222 [05:28] <Lutzee> Frankiw, if you have the new drivers installed you will need to restart your PC.
#223 [05:28] <Frankiw> if didnt work???
#224 [05:29] <TItanRG> MetenNor, give me what it said on the screen.
#225 [05:29] <MetenNor> TItanRG: well it just says that the login in incorrect ever tho its right
#226 [05:29] <Frankiw> so
#227 [05:29] <Frankiw> bye bye
#228 [05:29] <Frankiw> and Thank you Very much
#229 [05:29] <Frankiw> bye
#230 [05:31] <TItanRG> MetenNor, do you own the server?
#231 [05:31] <MetenNor> TItanRG: going via a VPN works just fine.. but getting everyone here to install a vpn client is not that easy..
#232 [05:32] <MetenNor> TItanRG: it is a Local server on the LAN network so yes
#233 [05:34] * robbertjan007 [robbertjan007@notlogged] has joined #minecrafthelp
#234 [05:36] <robbertjan007> hi i purchase of the game confirmed via bank/card account but i did not receive an email with the id
#235 [05:36] <Lutzee> ??> MetenNor login/throttle
#236 [05:36] <Absol> MetenNor: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#237 [05:36] <Absol> MetenNor: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#238 [05:37] <Lutzee> Note it is IP specific
#239 [05:37] <Lutzee> As you have a lot of PCs behind the same IP could be why you are getting the issue
#240 [05:37] <Lutzee> AKA.. don't let your users get their passwords wrong ;-l
#241 [05:37] <Lutzee> ;-;
#242 [05:39] <Lutzee> I'm not sure what mojang's policy is on whitelisting event IPs though, you'd have to contact support and ask about it.
#243 [05:43] <robbertjan007> i did cet a email that i have purchase the game and that the game is activated
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#245 [05:44] <Frankiw> My minecraft crash
#246 [05:44] <MetenNor> Absol: ah ok.. so in that time we nee to make shore that everyone have the correct password.. but will it bot lock us out if we all try to login at once? or request that many logins from the same ip is not a bloblem?
#247 [05:44] <MetenNor> problem*
#248 [05:44] <MetenNor> problem*
#249 [05:44] * robbertjan007 [robbertjan007@notlogged] has left #minecrafthelp
#250 [05:45] <Lutzee> MetenNor, it /shouldn't/ be a problem, but the lockout is still in place for the next 3 hours and if any user tries to log in at all then the timer will be reset back to 3 hours.
#251 [05:46] <Frankiw> My minecraft crash
#252 [05:46] <Frankiw> i dont know WHY
#253 [05:46] <MetenNor> Lutzee: ah ok Thanks
#254 [05:47] <Frankiw> my minecraft crash
#255 [05:47] <Frankiw> plz
#256 [05:47] <Frankiw> my minecraft crash
#257 [05:48] <Frankiw> I NEED HELP
#258 [05:49] <Frankiw> can you hear me
#259 [05:49] <Frankiw> HELLO
#260 [05:49] <Frankiw> ITS ME
#261 [05:50] * robbertjan007 [robbertjan007@notlogged] has joined #minecrafthelp
#262 [05:50] <Frankiw> CAN YOU HELP ME
#263 [05:50] <Frankiw> MY MINECRAFT CRASH AND I DONT KNOW WHY
#264 [05:50] <Frankiw> PLZ
#265 [05:50] <Frankiw> HEEEEEEEEEEEEEEEEEEEEEELP
#266 [05:50] <robbertjan007> purchase of the game confirmed via bank/card account but i did not receive an email with the id
#267 [05:50] <Frankiw> I HAD BUYED
#268 [05:51] <Frankiw> my minecraft crash
#269 [05:51] <Frankiw> when i play
#270 [05:51] <rymate1234> ??> Frankiw launcher/crash-log
#271 [05:52] <Absol> Frankiw: We need to see your crash log, which appears after a crash.
#272 [05:52] * marques290 [marques290@notlogged] has joined #minecrafthelp
#273 [05:52] <Absol> Frankiw: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#275 [05:52] <robbertjan007> purchase of the game confirmed via bank/card account but i did not receive an email with the id
#276 [05:52] <rymate1234> robbertjan007, check spam emails
#277 [05:53] <Frankiw> THERE IS http://paste.ubuntu.com/15451970/
#278 [05:53] <robbertjan007> there is nothing in there
#279 [05:53] <rymate1234> robbertjan007, you may need to contact mojang https://help.mojang.com/customer/portal/emails/new
#280 [05:53] <rymate1234> Frankiw, alright, taking a look now
#281 [05:53] <rymate1234> Frankiw, also please stop using caps lock
#282 [05:53] <Frankiw> sorry
#283 [05:53] <robbertjan007> they answer in after 5 dAYs
#284 [05:54] * Crystal|AFK is now known as CrystalMare
#285 [05:54] <robbertjan007> it is now 1 week ago when i bought it
#286 [05:54] <Lutzee> Then wait for a response, we can't help you with account issues here, we are only volunteers
#287 [05:54] <Frankiw> i dont understand
#288 [05:54] <Lutzee> Frankiw, Are you trying to connect to a server?
#289 [05:55] <rymate1234> Frankiw, that error is commonly caused by a broken install of avast! or McAfee antivirus https://bugs.mojang.com/browse/MC-34749
#290 [05:55] <Frankiw> multiplayer or singleplayer cash
#291 [05:55] <Lutzee> Or avast
#292 [05:55] <Lutzee> That makes more sense
#293 [05:55] <Lutzee> Just realised it was a crash report.. network errors shouldn't crash the game :D
#294 [05:56] <robbertjan007> cen i cet my money back
#295 [05:56] <Frankiw> but how i resolve??
#296 [05:57] <robbertjan007> i did ceet not a transaction email
#297 [05:58] <robbertjan007> whit in the id
#298 [06:01] <Frankiw> THANK YOU
#299 [06:01] <Frankiw> THANK YOU SO MUCH
#300 [06:01] <Frankiw> GOD BLESS YOU
#301 [06:01] <Frankiw> thank you
#302 [06:01] <Frankiw> i have to go sorry
#303 [06:01] <Frankiw> bye
#304 [06:01] <Frankiw> THANK YOU SO MUCH
#305 [06:01] <robbertjan007> hello can sombody help me
#306 [06:02] <TItanRG> Hello robbertjan007, how did you sign up for Minecraft? By email from Mojang or Username from Minecraft.net?
#307 [06:03] * mhmad [mhmad@notlogged] has joined #minecrafthelp
#308 [06:03] * mhmad [mhmad@notlogged] has joined #minecrafthelp
#309 [06:03] * mhmad [mhmad@notlogged] has left #minecrafthelp
#310 [06:03] <TItanRG> If you have bought the game from Mojang and sign up your account within Mojang, then you will need to login Minecraft with your Email and Password. Not your Username and Password.
#311 [06:04] <robbertjan007> but bought it on the minecraft page self
#312 [06:04] <TItanRG> Did you sign up using Email or username?
#313 [06:04] <robbertjan007> email
#314 [06:05] <TItanRG> Then sign in Minecraft with Email and Password.
#315 [06:05] <robbertjan007> yes and then
#316 [06:06] <TItanRG> And then download Minecraft launcher, launch it, then, sign in using the same thing you signed in with Minecraft.net
#317 [06:06] <robbertjan007> but you must get a email that i bouht it
#318 [06:07] <TItanRG> Are you sure you keyed in the exact email of what you signed up?
#319 [06:07] <Lutzee> TItanRG, Can't register legacy accounts any more :p
#320 [06:07] <robbertjan007> yes
#321 [06:09] <robbertjan007> i logged in and it the say you can only play the demo
#322 [06:09] <robbertjan007> i logged in and it the say you can only play the demo
#323 [06:16] * robbertjan007 [robbertjan007@notlogged] has left #minecrafthelp
#324 [06:25] * Chromaryu [Chromaryu@notlogged] has quit. (Ping timeout: 186 seconds)
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#327 [06:42] * minecraft is now known as Guest10483
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#330 [06:44] <CaptainHawttie> Hello? I need help.. I bought an minecraft account from my friend quite a few months ago, All worked great, But recently I can't join.. No idea why, It says password/email incorrect.. I checked the million times and they're correct... I'm worried I got hacked, I already sent Mojang Support an email on the 17/3/16, But did not receive reply... What should I do?
#331 [06:45] <Andrio> Tried resetting your password?
#332 [06:46] <CaptainHawttie> I can't since the email is incorrect for all it says, Like someone changed it..
#333 [06:46] <Andrio> Maybe.
#334 [06:46] <CaptainHawttie> I asked for the list all of my accounts but I didn't receive it.. Really weird :/
#335 [06:46] <Andrio> You can wait; there's a backlog at the moment.
#336 [06:46] <Andrio> That means either it was changed or the email got lost.
#337 [06:46] <CaptainHawttie> Hmm, Any ideas what can I do>
#338 [06:47] <Andrio> Wait for Mojang to reply.
#339 [06:47] <Andrio> https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#340 [06:47] <Andrio> ...
#341 [06:47] <Andrio> https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back-
#342 [06:47] <Andrio> Oops
#343 [06:47] * Cast0077 [Cast0077@notlogged] has joined #minecrafthelp
#344 [06:48] <CaptainHawttie> Hopefully I'll hear from them asap.. I'll wait more time.. Thanks for the help @Andrio :D
#345 [06:48] * CaptainHawttie [CaptainHawttie@notlogged] has quit. (Quit: Web client closed)
#346 [06:49] <Andrio> mm
#347 [06:52] * dicer [dicer@notlogged] has joined #minecrafthelp
#348 [06:53] <dicer> do you guys think there will be dragons in updats?
#349 [06:53] <rymate1234> there's already a dragon
#350 [06:54] <rymate1234> the ender dragon
#351 [06:54] * dicer [dicer@notlogged] has quit. (Client Quit)
#352 [06:55] * Jamesbond [Jamesbond@notlogged] has joined #minecrafthelp
#353 [06:55] <Jamesbond> Hi?
#354 [06:55] <rymate1234> hi
#355 [06:55] * DrDoO [DrDoO@notlogged] has joined #minecrafthelp
#356 [06:56] <Jamesbond> I Got a problem with java / java.lang.nullpointerexecption: group
#357 [06:59] * ManuMoDzYT [ManuMoDzYT@notlogged] has joined #minecrafthelp
#358 [07:00] <ManuMoDzYT> Hello ! I have a problem with my minecraft, the screen looks me wrong
#359 [07:00] <ManuMoDzYT> Hello ! I have a problem with my minecraft, the screen looks me wrong
#360 [07:00] * DrDoO [DrDoO@notlogged] has quit. (Ping timeout: 195 seconds)
#361 [07:01] <Jamesbond> Be patient, i got a problem, we have to wait
#362 [07:01] * ZachTouz [ZachTouz@notlogged] has joined #minecrafthelp
#363 [07:01] * ZachTouz [ZachTouz@notlogged] has quit. (Client Quit)
#364 [07:02] <Jamesbond> Excuse me? I've waited than 5 mins
#365 [07:02] * Kanade_Tachi [Kanade_Tachi@notlogged] has joined #minecrafthelp
#366 [07:04] <Jamesbond> I Got a problem with java / java.lang.nullpointerexecption: group
#367 [07:04] <Jamesbond> I Got a problem with java / java.lang.nullpointerexecption: group
#368 [07:04] <Jamesbond> I Got a problem with java / java.lang.nullpointerexecption: group
#369 [07:06] <Kanade_Tachi> So when I push my render distance past 10, the chunks glitch out and look crazy, last time this happened the solution was to update my drivers. I ended up later modifying them to play a different game, would updating the drivers again be the only solution to stop it?
#370 [07:06] <TItanRG> Hello guys, do you need any help?
#371 [07:07] <Jamesbond> Yes, i got problem with java.lang.nullpointerexecption: group
#372 [07:08] <TItanRG> ??> Jamesbond launcher/crash-log
#373 [07:08] <Absol> Jamesbond: We need to see your crash log, which appears after a crash.
#374 [07:08] <Absol> Jamesbond: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#375 [07:09] * ManuMoDzYT [ManuMoDzYT@notlogged] has quit. (Quit: Web client closed)
#376 [07:10] * refuyhu [refuyhu@notlogged] has joined #minecrafthelp
#377 [07:10] <refuyhu> Greetings!
#378 [07:11] <refuyhu> I would like to know do to fix the fatal error in minecraft
#379 [07:11] <refuyhu> I believe Ihow*
#380 [07:11] <refuyhu> HOW*
#381 [07:11] <refuyhu> oh my
#382 [07:11] <refuyhu> HEllo?/?????
#383 [07:12] <TItanRG> ??> refuyhu launcher/crash-log
#384 [07:12] <Absol> refuyhu: We need to see your crash log, which appears after a crash.
#385 [07:12] <Absol> refuyhu: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#386 [07:12] <refuyhu> ok wait
#387 [07:14] <refuyhu> heres the link http://paste.ubuntu.com/15456530/
#388 [07:14] <GreyVulpine> refuyhu - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#389 [07:14] <refuyhu> ok thx
#390 [07:15] <TItanRG> GREY :D
#391 [07:15] <TItanRG> when were you on? :o i did not see you coming xD
#392 [07:15] <GreyVulpine> I'm always here.
#393 [07:15] <GreyVulpine> always
#394 [07:16] <TItanRG> OKAY :D
#395 [07:16] * RG [RG@notlogged] has joined #minecrafthelp
#396 [07:16] * RG [RG@notlogged] has quit. (Client Quit)
#397 [07:17] <Omen> I too never leave channel, I just afk or detach
#398 [07:18] <refuyhu> http://paste.ubuntu.com/15456741/
#399 [07:18] * ZIB47 [ZIB47@notlogged] has joined #minecrafthelp
#400 [07:18] <Omen> (yay bouncers)
#401 [07:18] <refuyhu> Was that the one I will be needing to show?
#402 [07:18] * victor [victor@notlogged] has joined #minecrafthelp
#403 [07:18] <victor> hello
#404 [07:18] <victor> http://paste.ubuntu.com/15456740/
#405 [07:18] <refuyhu> Salutations!
#406 [07:18] * ZIB47 [ZIB47@notlogged] has quit. (Client Quit)
#407 [07:18] <victor> un petit soucis
#408 [07:18] <Omen> wow, that's a Pentium 4. I haven't seen one of those outside of an museum in forever
#409 [07:18] <GreyVulpine> refuyhu - I don't believe that computer's video chipset meets minecraft's minimum specs
#410 [07:19] <victor> ah ok
#411 [07:19] <victor> thanks
#412 [07:19] <refuyhu> So what should I do?
#413 [07:19] <GreyVulpine> victor - One moment
#414 [07:19] <victor> ok
#415 [07:19] <GreyVulpine> refuyhu - Try minecraft on a newer computer
#416 [07:19] <refuyhu> Oh.
#417 [07:19] <Jamesbond> II can't get it
#418 [07:19] <refuyhu> Should I upgrade my graphics or the whole cpu?
#419 [07:19] <GreyVulpine> victor - Download and install: http://www.nvidia.com/download/driverResults.aspx/82701/en-us
#420 [07:20] <victor> ok thanks
#421 [07:20] <Jamesbond> What about my problem, java.lang.nullpointerexecption: group
#422 [07:20] <GreyVulpine> refuyhu - You could try upgrading the graphics, but this is an old computer
#423 [07:20] <refuyhu> Oh...
#424 [07:20] <refuyhu> Thanks.. I guess.
#425 [07:20] <GreyVulpine> Jamesbond - Try disabling your security software
#426 [07:21] <Jamesbond> Okay, thank you!
#427 [07:21] <Jamesbond> I am just scared of being breached.
#428 [07:22] <refuyhu> Is there any remedy to my problem? Because it will take quite a while to buy or replace a new graphic card.
#429 [07:22] * OldGrandpaGames [OldGrandpaGames@notlogged] has joined #minecrafthelp
#430 [07:22] <OldGrandpaGames> is my account migrated?
#431 [07:22] <refuyhu> ...
#432 [07:22] <GreyVulpine> refuyhu - Try running an earlier version of minecraft. Go to "Edit profile", then select "version 1.7.2" from the dropdown for Use Version
#433 [07:22] <refuyhu> Oh.
#434 [07:23] <GreyVulpine> refuyhu - If that works, you'll be able to play an older minecraft until you can get an upgrade
#435 [07:23] <refuyhu> So I can play an older version?
#436 [07:23] <GreyVulpine> Try it and see.
#437 [07:23] <OldGrandpaGames> is my account migrated?
#438 [07:23] <GreyVulpine> OldGrandpaGames - Why do you ask?
#439 [07:23] <refuyhu> Ty! atleast there are plenty of servers
#440 [07:23] <refuyhu> Farewell GreyVulpine!
#441 [07:23] * GreyVulpine nods
#441 [07:23] <OldGrandpaGames> yesterday they said wait 3 hours i did i waited 8 and my brother can log on his but i cant on mine
#442 [07:24] <GreyVulpine> OldGrandpaGames - What is your ingame name?
#443 [07:24] <OldGrandpaGames> OldGrandpaGames
#444 [07:24] <GreyVulpine> OldGrandpaGames - It's a migrated account
#445 [07:24] <OldGrandpaGames> wow...
#446 [07:25] <TItanRG> GreyVulpine, do we have a command for "changing version's" in here?
#447 [07:25] <OldGrandpaGames> i didnt know the password to my yahoo account so i wasnt able to go on it on the website
#448 [07:25] <GreyVulpine> TItanRG - Yes.
#449 [07:25] <GreyVulpine> ??> TItanRG launcher/change-version
#450 [07:25] <TItanRG> GreyVulpine, may i know in private?
#451 [07:25] <Absol> TItanRG: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#452 [07:25] <TItanRG> GreyVulpine, thanks :D
#453 [07:25] <OldGrandpaGames> why is my account migrated?
#454 [07:25] <GreyVulpine> OldGrandpaGames - All newly created accounts since 2011 are "migrated"
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#456 [07:26] <Omen> Grey, how do you see migrated or not? Or is that some kind of Mojira thing
#457 [07:26] <OldGrandpaGames> what am i supposed to do :L
#458 [07:26] <Omen> hmm that makes sense
#459 [07:26] <OldGrandpaGames> what am i supposed to play
#460 [07:26] <TItanRG> Play scrolls
#461 [07:26] <GreyVulpine> OldGrandpaGames - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#462 [07:26] <TItanRG> :D
#463 [07:26] * refuyhu [refuyhu@notlogged] has quit. (Quit: Web client closed)
#464 [07:26] * joeyheart128 [joeyheart128@notlogged] has joined #minecrafthelp
#465 [07:26] * refuyhu [refuyhu@notlogged] has joined #minecrafthelp
#466 [07:26] <joeyheart128> hi i'm having trouble with minecraft i keep getting this crash report
#467 [07:27] <OldGrandpaGames> but what if you don't know your yahoo password i cant get it from yahoo i tried
#468 [07:27] <TItanRG> ??> joeyheart128 launcher/crash-log
#469 [07:27] <Absol> joeyheart128: We need to see your crash log, which appears after a crash.
#470 [07:27] <Absol> joeyheart128: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#471 [07:28] <GreyVulpine> OldGrandpaGames - Then you'll need to contact Mojang Support to get the email changed
#472 [07:28] <OldGrandpaGames> but what if you don't know your yahoo password for that account because i made it like 3 years Ago
#473 [07:28] <GreyVulpine> OldGrandpaGames - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#474 [07:28] <OldGrandpaGames> which do i click?
#475 [07:28] <GreyVulpine> OldGrandpaGames - Just fill out the form
#476 [07:28] <joeyheart128> ok http://paste.ubuntu.com/15457350/
#477 [07:28] <joeyheart128> here is the link
#478 [07:29] <Omen> joeyheart128, remove the texture pack you are using
#479 [07:29] <Omen> it's too large
#480 [07:30] <refuyhu> May I ask again? is there any way nvm
#481 [07:30] <refuyhu> Ok bye again
#482 [07:30] <joeyheart128> how do i do that cause i didn't know i had a texture pack installed
#483 [07:31] <joeyheart128> i'm using the curse launcher
#484 [07:31] <Omen> Also joeyheart128, your game is modded so it might have other issues that are not readily apparent.
#485 [07:32] <joeyheart128> i trying to play with a mod pack so do know where the minecraft files would be?
#486 [07:27] * refuyhu [refuyhu@notlogged] has quit. (Quit: Web client closed)
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#488 [07:27] * OldGrandpaGames [OldGrandpaGames@notlogged] has quit. (Quit: Web client closed)
#489 [07:28] <Omen> C:\Users\YourUserHere\Documents\Curse\Minecraft
#490 [07:29] * Africanz [Africanz@notlogged] has joined #minecrafthelp
#491 [07:29] <Africanz> Hello
#492 [07:29] * pips213 [pips213@notlogged] has joined #minecrafthelp
#493 [07:29] <joeyheart128> ok i found it but it doesn't say any texture packs are installe din the mod pack
#494 [07:30] <Africanz> So what does it mean when it says migrated?
#495 [07:30] <Jam> Hi
#496 [07:30] <Omen> Africanz, you login with your email account not character name
#497 [07:31] <Africanz> why was oldgrandpagames account mugrated
#498 [07:31] <Africanz> im his brother
#499 [07:31] <Africanz> migrated*
#500 [07:31] <GreyVulpine> Africanz - All accounts since 2011 are migrated
#501 [07:32] <joeyheart128> there is not texture packs in the game
#502 [07:32] <Africanz> so if i bought an account in 2011
#503 [07:32] <Africanz> it would be migrated
#504 [07:32] <Africanz> why?
#505 [07:33] <Omen> More secure
#506 [07:33] <GreyVulpine> Africanz - In the beginning, Mojang had one game, minecraft. Anybody who wanted to sign up, would sign up for a minecraft.net account, using an ingame username and a password.
#507 [07:34] <GreyVulpine> This was about 2010-2011.
#508 [07:34] <joeyheart128> hello can anyone help me/
#509 [07:34] <Africanz> But he bought his account
#510 [07:34] <Africanz> ;P
#511 [07:34] <GreyVulpine> Listen for a moment
#512 [07:35] <Jam> yes?
#513 [07:36] <GreyVulpine> Africanz - Since then, Mojang implemented Mojang.com, to have a unified account system for all their games. This new account would allow people to sign in with their email address and password, and gain access to all their Mojang games, including Minecraft.
#514 [07:36] <Africanz> can u tell me when i bought my account
#515 [07:36] <Africanz> my mc name is "Africanz"
#516 [07:37] <Jam> Africanz
#517 [07:37] <GreyVulpine> "Migrating", is the act of allowing anybody with an old minecraft.net account to switch to that new system. Anybody that signed up and purchased minecraft since then, would automatically have a migrated account.
#518 [07:38] <Jam> are you trying to migrate someone's account?
#519 [07:38] <GreyVulpine> Africanz - "Africanz" is a migrated account
#520 [07:38] <GreyVulpine> Jam - No.
#521 [07:38] <Africanz> it is
#522 [07:38] <GreyVulpine> Jam - Just clarifying what a migrated account is
#523 [07:38] <GreyVulpine> Africanz - It is
#524 [07:38] <Africanz> I bought my account
#525 [07:38] * MetenNor [MetenNor@notlogged] has quit. (Ping timeout: 195 seconds)
#526 [07:38] <Africanz> with irl money
#527 [07:38] <GreyVulpine> Africanz - Indeed.
#528 [07:38] <Omen> Wow that's the first time I have ever seen someone with 14 name changes
#529 [07:38] * sofianlp [sofianlp@notlogged] has joined #minecrafthelp
#530 [07:38] <Africanz> i have email acces
#531 [07:39] * THEGHOSTEFFECT71 [THEGHOSTEFFECT71@notlogged] has joined #minecrafthelp
#532 [07:39] * joeyheart128 [joeyheart128@notlogged] has quit. (Quit: Web client closed)
#533 [07:39] * joeyheart128 [joeyheart128@notlogged] has joined #minecrafthelp
#534 [07:40] <Africanz> Is there a way i can unmigrate it i have acces/yahoo email acces
#535 [07:40] <GreyVulpine> Africanz - So, is there anything we can help you with?
#536 [07:40] <GreyVulpine> Africanz - There is no way to unmigrate an account
#537 [07:40] <joeyheart128> hello ca somone help me with crash report i went on here before but who ever was helping me stop talking to me
#538 [07:40] <GreyVulpine> Africanz - If you have lost access to your email address, you'll need to file a support ticket with Mojang Support
#539 [07:40] * Mrbruno123 [Mrbruno123@notlogged] has joined #minecrafthelp
#540 [07:40] <Africanz> I have my email acces
#541 [07:41] <THEGHOSTEFFECT71> Um so when I went to a server it said this
#542 [07:41] <Omen> ??> THEGHOSTEFFECT71 paste
#543 [07:41] <Absol> THEGHOSTEFFECT71: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#544 [07:41] <GreyVulpine> Africanz - If you have access to your email, then you can request a password reset using http://account.mojang.com/password
#545 [07:42] <Africanz> oh u have to reset ur password to get acces back to ur account
#546 [07:42] <GreyVulpine> Yes.
#547 [07:42] <THEGHOSTEFFECT71> Hold on
#548 [07:42] <Africanz> I did that is that why it works
#549 [07:42] <joeyheart128> http://paste.ubuntu.com/15458113/
#550 [07:42] <Africanz> ???
#551 [07:42] <GreyVulpine> Africanz - Yes.
#552 [07:43] <Africanz> Ok
#553 [07:43] <Africanz> how muvh are minecraft accounts
#554 [07:43] <Africanz> much
#555 [07:43] <joeyheart128> what do i have to do to fix it
#556 [07:43] <GreyVulpine> Africanz - 26.95 USD
#557 [07:43] <Africanz> Is There going to be any upcoming sales?
#558 [07:44] <GreyVulpine> Africanz - Nope
#559 [07:44] * THEGHOSTEFFECT71_ [THEGHOSTEFFECT71_@notlogged] has joined #minecrafthelp
#560 [07:44] <Africanz> K thank you bye
#561 [07:44] * Mrbruno123 [Mrbruno123@notlogged] has quit. (Client Quit)
#562 [07:44] <THEGHOSTEFFECT71_> Hel lo
#563 [07:44] * Africanz [Africanz@notlogged] has quit. (Quit: Web client closed)
#564 [07:45] <THEGHOSTEFFECT71_> Well um I went to this server and then it said
#565 [07:45] * OmnIcK [OmnIcK@notlogged] has quit. (Ping timeout: 190 seconds)
#566 [07:45] <THEGHOSTEFFECT71_> java.net.connectexception connection refused
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#568 [07:46] <GreyVulpine> THEGHOSTEFFECT71 - Just means the server isn't running, or isn't letting you connect to it. Nothing you can do to fix it
#569 [07:46] <THEGHOSTEFFECT71_> That's what it said
#570 [07:46] <THEGHOSTEFFECT71_> Bit the server is good
#571 [07:46] <THEGHOSTEFFECT71_> But*
#572 [07:46] <GreyVulpine> THEGHOSTEFFECT71_ - If Minecraft says "Connection Refused", then the server isn't good.
#573 [07:46] <joeyheart128> CAN ANYONE HELP ME
#574 [07:47] <THEGHOSTEFFECT71_> Hm thx have a good day
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#600 [08:52] <Jaybird72007> Best regards, Adam M. Mojang Support MAR 03, 2016 | 03:18AM CET Christine replied: Thank you but I've already done this - it's been months since my son has been able to play thi sgame that he paid for with his own money - please give me another option as to how to correct this isse. Thank you -----Original Message----- From: Mojang <help@mojang.com> To: chijags <chijags@aol.com> Sent: Tue, Mar 1, 2016 8:43 am
#601 [08:52] <Jaybird72007> i've tried several times to get help but I'm not getting any
#602 [08:52] <Jaybird72007> i've copied an dpasted the emails back and forth from support
#603 [08:53] <GreyVulpine> I'm sorry, what is it that you want us to help you with?
#604 [08:53] <FadiGhanem> Hello! I recently made a new Minecraft account, but when I try to login, it tells me that the game has crashed. I have the link to my information that they told me to get on a link: http://paste.ubuntu.com/15461468/
#605 [08:53] <Jaybird72007> we cannot log in for months
#606 [08:53] <GreyVulpine> Jaybird72007 - And what happens when you try?
#607 [08:54] <Jaybird72007> doesnt recognize
#608 [08:54] <GreyVulpine> Jaybird72007 - What doesn't recognize?
#609 [08:56] <Jaybird72007> it won't recoginze my account
#610 [08:56] <Jaybird72007> i've tried to login with our login as well asn username with email
#611 [08:56] <Jaybird72007> is there a # that i can call to get this resolved
#612 [08:57] <GreyVulpine> Jaybird72007 - Mojang Support only has an email they go through for account support, there is no phone number
#613 [08:57] <FadiGhanem> Hello! I recently made a new Minecraft account, but when I try to login, it tells me that the game has crashed. I have the link to my information that they told me to get on a link: http://paste.ubuntu.com/15461468/
#614 [08:57] <Jaybird72007> yes i've already tried to do that for the past 2 months and nothng has been resolved
#615 [08:57] <GreyVulpine> Jaybird72007 - Alright, have account support told you whether to use your ingame name or email address to log in?
#616 [08:57] <Jaybird72007> my son bought this with his own money and has not been able to play it - it's very frustrating
#617 [08:57] <FadiGhanem> Hello! I recently made a new Minecraft account, but when I try to login, it tells me that the game has crashed. I have the link to my information that they told me to get on a link: http://paste.ubuntu.com/15461468/
#618 [08:58] <Jaybird72007> they had me try both and it didn't work
#619 [08:58] <GreyVulpine> Jaybird72007 - When did you purchase minecraft?
#620 [08:58] <FadiGhanem> oh my gosh
#621 [08:58] <Jaybird72007> July 1, 2015
#622 [08:58] <Jaybird72007> it worked for awhile but quit working
#623 [08:58] <GreyVulpine> Jaybird72007 - Then you would use the email address, not the ingame name
#624 [08:59] <Jaybird72007> yes i've tried that and it doesn't work
#625 [08:59] <FadiGhanem> Hello! I recently made a new Minecraft account, but when I try to login, it tells me that the game has crashed. I have the link to my information that they told me to get on a link: http://paste.ubuntu.com/15461468/
#626 [08:59] <GreyVulpine> Jaybird72007 - Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
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#628 [08:59] <GreyVulpine> Jaybird72007 - Make sure you're getting back the ingame name when you put in that email address
#629 [08:59] <GreyVulpine> FadiGhanem - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#631 [09:00] <FadiGhanem> really? that's so weird
#632 [09:00] <FadiGhanem> so I can't play Minecraft with Windows 10?
#633 [09:00] <GreyVulpine> FadiGhanem - Not on that computer.
#634 [09:00] <FadiGhanem> can I change from Intel to something else?
#635 [09:00] <GreyVulpine> FadiGhanem - Nope
#636 [09:01] <FadiGhanem> oh ok
#637 [09:01] <FadiGhanem> I hope that changes soon
#638 [09:01] <Jaybird72007> ok i've tried that and i'me getting the error that we can't connect to mindcraft servers
#639 [09:02] <GreyVulpine> Jaybird72007 - Do you use any parental control software? Any network security software? Any firewall solutions?
#640 [09:02] <GreyVulpine> Jaybird72007 - All of the above have a chance (and has been known in the past) to block minecraft from communicating correctly to log in
#641 [09:03] <Jaybird72007> "socket exception: unrecognized windows sockts error 10106:create
#642 [09:03] <GreyVulpine> Yup, check your security software
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#645 [09:03] <Jaybird72007> doing so now
#646 [09:03] <Jaybird72007> doing so now
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#648 [09:05] <Jaybird72007> i'm using norton but not sure where to look
#649 [09:06] <GreyVulpine> I don't use Norton. Try disabling it temporarily to test.
#650 [09:07] <Jaybird72007> still didn't work and have disabled it
#651 [09:07] <GreyVulpine> What else do you use, other than Norton?
#652 [09:07] <Jaybird72007> nothing
#653 [09:07] <GreyVulpine> No parental control software?
#654 [09:08] <Jaybird72007> and we just recently added norton to this computer so there was no protextion on this computer for over a year so i don't think that's it
#655 [09:08] <Jaybird72007> no
#656 [09:08] <GreyVulpine> ??> Jaybird72007 tools/hjt
#657 [09:08] <Absol> Jaybird72007: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#658 [09:08] <Absol> Jaybird72007: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#659 [09:08] <Omen> ?? av/norton
#660 [09:09] <Absol> av/norton: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#661 [09:09] <Jaybird72007> i'm a little weary in downloading something that I don't knwo what it is - is there a way to just reorder this without charging me again?
#662 [09:10] <GreyVulpine> Jaybird72007 - There is not, unfortunately.
#663 [09:10] <Omen> you can download it again or reinstall, you don't need to buy it again
#664 [09:11] <GreyVulpine> Jaybird72007 - The error you're specifying, is more commonly associated with a certain piece of software that's blocking minecraft from working correctly. In our experience, it's usually a security software of some sort
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#667 [09:13] <Jaybird72007> can yo uplease connect me with a supervisor please?
#668 [09:14] <GreyVulpine> This is a community-run chat channel. Nobody here works for Mojang. There is no supervisor here.
#669 [09:14] <Jaybird72007> how do i connect to someone from mojang?
#670 [09:14] <GreyVulpine> As before, through email
#671 [09:15] <Omen> ?? mojang/email
#672 [09:15] <Absol> mojang/email: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#673 [09:15] <Absol> mojang/email: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#677 [09:17] <Jaybird72007> yes i've already emiale dthem several times with no resolution, they pointed me to go here to find one but that hasn't happened either - I guess i'll go back and email them again. thanks for your help today have a good one
#678 [09:18] <GreyVulpine> Jaybird72007 - I can tell you with good confidence that's it's something on your computer that's blocking minecraft
#679 [09:18] <GreyVulpine> Jaybird72007 - But, good luck.
#680 [09:18] <Jaybird72007> thnaks so much
#681 [09:18] <Omen> GreyVulpine, could this be attempted https://bugs.mojang.com/browse/MC-81575
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#683 [09:19] <GreyVulpine> Omen - Could, sure.
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#686 [09:19] <GreyVulpine> Jaybird72007 - Still there?
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#689 [09:20] <vuksancar123> why i can pay game
#690 [09:20] <vuksancar123> with skriil card
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#696 [09:28] <Fabricius94> http://paste.ubuntu.com/15463166/
#697 [09:29] <Fabricius94> I have problems when i star minecraft from the launcher
#698 [09:29] <Fabricius94> start*
#699 [09:30] <Fabricius94> I have copied the info from "dxdiag" like some forum said
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#708 [09:39] <Toby20> I am trying to login to Minecraft for the first time and I am getting a message that says I cant connect to the server - says its an unknown host exception. Does anyone know how to fix this?
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#710 [09:39] <The_Paivao> oi
#711 [09:40] <The_Paivao> tudo bem mojang
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#713 [09:41] <The_Paivao> entao eu me esqueci meus codigos de segurança voces poderia me ajudar ?
#714 [09:42] <The_Paivao> #minecrafthelp
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#716 [09:43] <The_Paivao> yes securit game the cont
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#718 [09:44] <The_Paivao> no cont securit iam conect
#719 [09:44] <Jacson> Hi, I'm having trouble launching minecraft on my Mac. I've updated it and have tried both of the launchers. here is the pastebin with the code. http://pastebin.com/cF6BxBKK
#720 [09:45] <The_Paivao> i am brazil
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#722 [09:46] <Jacson> Any help online at the moment?
#723 [09:48] <Jacson> I'm guessing not
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#725 [09:49] <tyteen4a03> Jacson, run System Update
#726 [09:49] <tyteen4a03> Jacson, also:
#727 [09:49] <tyteen4a03> ??> Jacson java/1.8
#728 [09:49] <Absol> Jacson: You can get Java 8 for almost any platfom here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
#729 [09:49] <tyteen4a03> Jacson, install the latest version of Java (jre-8u74-macosx-x64.dmg) from the above link
#730 [09:50] <Jacson> got it
#731 [09:50] <Toby20> Trying to login to Minecraft for the first time and I am getting a message that says I cant connect to the server - says its an unknown host exception. Does anyone know how to fix this?
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#733 [09:56] <Cykrix> Toby20, what is the servers address
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#736 [09:58] <Cykrix> Toby20, Do you mean multiplayer server or logging into your MC account itself?
#737 [09:58] <Zerozsx> meu minecraft de Pc não esta rodando no meu windows 10 toda vez que eu vou abri-lo ele crasha e Diz que meus drivers estao dezatualizados ai eu vou verificar os drivers e nao encontro nada
#738 [09:59] <Zerozsx> My Pc minecraft is not running on my Windows 10 every time I'm going to open it it crashes and says my drivers station dezatualizados then I'll check the drivers and not find anything
#739 [09:59] <Toby20> I am just trying to launch MC
#740 [09:59] <Cykrix> Toby20, What antivirus do you have
#741 [09:59] <Cykrix> Zerozsx, Can you give us your dxdiag?
#742 [09:59] <Toby20> I am not sure what my server address is
#743 [10:00] <Cykrix> Toby20, Ignore that part. I thought you ment a minecraft server at first
#744 [10:00] <Toby20> Norton 360
#745 [10:00] <Zerozsx> yes
#746 [10:00] <Cykrix> ??< Cykrix index
#747 [10:00] <Cykrix> ??< index
#748 [10:00] <Cykrix> ??> Toby20 av/norton
#749 [10:00] <Absol> Toby20: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#750 [10:01] <Toby20> Do you mean to uninstall Norton?
#751 [10:01] <Cykrix> Indeed
#752 [10:02] <Toby20> Ok, thank you.
#753 [10:02] <Zerozsx> System Information ------------------ Time of this report: 3/21/2016, 12:00:41 Machine name: ROGÉRIO-PC Operating System: Windows 10 Pro 32-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: PHILCO System Model: 14H BIOS: Phoenix BIOS SC-T v2.1
#754 [10:02] <Cykrix> ??> Toby20 av/norton/uninstall
#755 [10:02] <Absol> Toby20: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#756 [10:02] <Cykrix> thats how you uninstall it Toby20
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#759 [10:02] <Cykrix> Zerozsx, use http://paste.ubuntu.com/ and give us the url here
#760 [10:02] <Cykrix> rip
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#777 [10:16] <Toby20> Removing Nortons did not work
#778 [10:16] <Cykrix> Toby20, Did you restart your computer after and etc?
#779 [10:16] <Toby20> yes
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#781 [10:17] <Cykrix> Any other antiviruses? (Some computer companies stack them for some reason)
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#784 [10:22] <Toby20> I found a McAfee Security Scan Plus I wasnt aware was on here
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#786 [10:26] <Toby20> I am uninstalling it now
#787 [10:27] <Cykrix> alright
#788 [10:27] <mkk03064> Just opened a minecraft account for my son. Set it up according to online instructions and paid using a prepaid card. I can log in, but it will only let me play the demo version. When I try to enter the prepaid code again, it says it has already been used. Any ideas on how to fix this?
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#790 [10:27] <Cykrix> ??> mkk03064 account/bug/demo
#791 [10:27] <Toby20> What antivirus program did you recommend?
#792 [10:27] <Absol> mkk03064: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#793 [10:27] <Luciogamer9> i i have a problem with the directX
#794 [10:27] <Cykrix> Toby20, That would be Avast
#795 [10:28] <Cykrix> Luciogamer9, Specify?
#796 [10:28] <CubeTheThird> mkk03064, what minecraft username did you register?
#797 [10:28] <mkk03064> Thanks, I'll check that out now.
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#802 [10:28] <XDARKGUYX> HELLO
#803 [10:28] <mkk03064> That didn't solve my issue. I checked that screen out before. It's not showing my gift card anywhere.
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#805 [10:28] <Cykrix> mkk03064, what was the username
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#807 [10:32] <XDARKGUYX> hey to day i was playing minecraft then i switched off my computer then he wanted my password and i write it right then he told me wrong pass i changed the pass then he said to me wrong pass again wht do i do tell me please
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#809 [10:33] <GreyVulpine> XDARKGUYX - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#812 [10:34] <XDARKGUYX> ok thanks
#813 [10:34] <TimberTom> I need help on posting. How do i post? Im clicking tools->new content and i cant start a new thread.
#814 [10:34] <XDARKGUYX> so i try again in three hours
#815 [10:34] <GreyVulpine> TimberTom - Try asking in #minecraftforum
#816 [10:35] <GreyVulpine> We're not forum support
#817 [10:35] <GreyVulpine> XDARKGUYX - Yes
#818 [10:35] <XDARKGUYX> ok
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#820 [10:35] <TimberTom> Oh thanks, ill try there ;)
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#831 [10:46] <BrotKorn> Lack of updated graphics drivers. Could not update them. http://paste.ubuntu.com/15464259/
#832 [10:47] <BrotKorn> Recently installed Windows 10
#833 [10:47] <GreyVulpine> BrotKorn - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#835 [10:48] <BrotKorn> Ok, thanks, too bad
#836 [10:48] <DeepGamez> Hello! A i need help with my Minecraft Accout
#837 [10:50] <DeepGamez> I need help with my Minecraft Account
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#848 [11:02] <Toby20> Cykrix - I think I have removed all antivirus programs from my computer and restarted and still getting the same message
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#851 [11:04] <CubeTheThird> Toby20, what message are you getting?
#852 [11:05] <Toby20> "we cannot connect to our servers" - unknown host exception
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#854 [11:06] <CubeTheThird> Toby20, is it saying unknown host for authserver.mojang.com or sessionserver.mojang.com ?
#855 [11:07] <Toby20> authserver.mojang.com
#856 [11:07] <CubeTheThird> Toby20, can you open cmd ?
#857 [11:07] <Toby20> Sorry, don't know what cmd is
#858 [11:08] <CubeTheThird> ??> Toby20 win/cmd
#859 [11:08] <Absol> Toby20: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
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#861 [11:10] <Toby20> Ok, now a dos window is open with C:users/james/
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#864 [11:11] <CubeTheThird> Toby20, yes good. In it run this command: ping authserver.mojang.com
#865 [11:12] <Toby20> Ok. done
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#867 [11:12] <SheriefPlayz> hello
#868 [11:12] <Toby20> should I try to run MC again
#869 [11:12] <CubeTheThird> Toby20, no. What did it tell you when you ran that command?
#870 [11:12] <CubeTheThird> hello SheriefPlayz
#871 [11:13] <SheriefPlayz> i need help on my world, it has a big brown squid in the middle and my world glitches...help?
#872 [11:13] <SheriefPlayz> i tried restarting minecraft and reinstalling it a couple of times
#873 [11:13] <CubeTheThird> SheriefPlayz, can you get a screenshot of this?
#874 [11:13] <SheriefPlayz> how do i share a video?
#875 [11:14] <CubeTheThird> SheriefPlayz, post it on a website like youtube and give the link here
#876 [11:14] <SheriefPlayz> ...i have bad internet..im from egypt...
#877 [11:14] <CubeTheThird> SheriefPlayz, then can you get a picture instead of a video?
#878 [11:15] <SheriefPlayz> yes how do i share a video?
#879 [11:15] <SheriefPlayz> picture
#880 [11:15] <Toby20> It gave me ping statistics and run times
#881 [11:15] <CubeTheThird> ??> SheriefPlayz imgur
#882 [11:15] <Absol> SheriefPlayz: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#883 [11:15] <CubeTheThird> Toby20, what IP address did it give you?
#884 [11:16] <SheriefPlayz> what is imgur?
#885 [11:16] <CubeTheThird> SheriefPlayz, read what Absol said
#886 [11:16] <Toby20> 52.84.40.173
#887 [11:16] <SheriefPlayz> ok
#888 [11:16] <SheriefPlayz> give me guys a few seconds
#889 [11:16] <CubeTheThird> Toby20, hmm ok that should be fine....
#890 [11:17] <CubeTheThird> ??> Toby20 tools/hjt
#891 [11:17] <Absol> Toby20: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#892 [11:17] <Absol> Toby20: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#893 [11:17] <CubeTheThird> SheriefPlayz, take your time
#894 [11:17] <SheriefPlayz> the website is not working???
#895 [11:17] <SheriefPlayz> i cant play minecraft any more? :(
#896 [11:17] <CubeTheThird> SheriefPlayz, you cannot visit imgur.com ?
#897 [11:18] <SheriefPlayz> no it is taking a long time to load
#898 [11:18] <SheriefPlayz> how many mbps is your WIFI? mine is 4
#899 [11:19] <CubeTheThird> SheriefPlayz, are you using mods?
#900 [11:21] * The_Huge_Dwarf [The_Huge_Dwarf@notlogged] has joined #minecrafthelp
#901 [11:22] <The_Huge_Dwarf> Hello everyone.
#902 [11:22] <SheriefPlayz> no mods
#903 [11:22] <SheriefPlayz> i dont even have forge
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#905 [11:22] <CubeTheThird> SheriefPlayz, let's check your video drivers
#906 [11:22] <CubeTheThird> ??> SheriefPlayz win/dxdiag
#907 [11:22] <Absol> SheriefPlayz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#908 [11:22] <CubeTheThird> hello The_Huge_Dwarf
#909 [11:22] <Toby20> CubeTheThird - tools/hjt doesnt seem to work
#910 [11:22] <CubeTheThird> Toby20, do what Absol said after that
#911 [11:22] <The_Huge_Dwarf> I forgotten the email used because my account is back from 2012. Is there any way I can find out what email I used?
#912 [11:23] <SheriefPlayz> hi pablo
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#914 [11:23] <CubeTheThird> The_Huge_Dwarf, you can test your emails on http://www.minecraft.net/retrievename
#915 [11:23] <SheriefPlayz> cubethethird
#916 [11:23] <The_Huge_Dwarf> I already tried that Cube.
#917 [11:23] <CubeTheThird> The_Huge_Dwarf, then you'll have to contact Mojang
#918 [11:23] <CubeTheThird> ??> The_Huge_Dwarf mojang/email
#919 [11:23] <Absol> The_Huge_Dwarf: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#920 [11:23] <Absol> The_Huge_Dwarf: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#921 [11:23] <The_Huge_Dwarf> How long are the reply times?
#922 [11:24] <CubeTheThird> The_Huge_Dwarf, take a look at the link Absol gave you for that
#923 [11:24] <SheriefPlayz> CubeTheThird I am uploading a video to youtube it is 9 seconds long
#924 [11:24] <CubeTheThird> SheriefPlayz, ok. Give a link to it here once you are done
#925 [11:24] <SheriefPlayz> ok?
#926 [11:25] <SheriefPlayz> it says 39 minutes remaing :///////////////////
#927 [11:26] <Toby20> CubeTheThird Windows says cant find tools and the dos prompt says its not recognized
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#929 [11:27] <CubeTheThird> Toby20, that has nothing to do with the CMD dos prompt
#930 [11:27] <CubeTheThird> ??> Toby20 tools/hjt
#931 [11:27] <Absol> Toby20: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
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#933 [11:27] <Absol> Toby20: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#934 [11:27] <CubeTheThird> Toby20, read that ^^^^
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#941 [11:27] <Toby20> Absol - it is refusing access
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#945 [11:29] <CubeTheThird> Toby20, that's normal. Just continue with it
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#950 [11:32] <greg_> I just installed minecraft on windows 7 and when I try to run the shortcut or the main icon, I get an error message that says "Problem copying the file with the following error code:5"
#951 [11:33] <CubeTheThird> greg_, can you open C:\Program Files(x86)\Minecraft
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#954 [11:34] <greg_> I also changed the location to the regular program files folder less the x86... but yes, I can
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#957 [11:34] <Toby20> Absol http://paste.ubuntu.com/15464876/
#958 [11:35] <CubeTheThird> Toby20, one moment
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#960 [11:35] <CubeTheThird> greg_, there, delete everything, and reinstall the game
#961 [11:36] <CubeTheThird> Toby20, well I don't see any anti-virus software, but I'd recommend you do a malware scan
#962 [11:36] <CubeTheThird> ??> Toby20 av/adwcleaner
#963 [11:36] <Absol> Toby20: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#964 [11:36] <Absol> Toby20: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#965 [11:41] <greg_> it is still doing it
#966 [11:42] <greg_> I tried it twice
#967 [11:42] <CubeTheThird> greg_, in the minecraft folder, is there a file called nativelog.txt ?
#968 [11:42] <greg_> yes
#969 [11:42] <CubeTheThird> greg_, copy it's contents onto http://paste.ubuntu.com and give the URL here.
#970 [11:43] <CubeTheThird> *its
#971 [11:44] <greg_> http://paste.ubuntu.com/15464958/
#972 [11:44] <CubeTheThird> greg_, hmm I don't see any issues there. Perhaps there's a filesystem error messing with the copy
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#974 [11:45] <CubeTheThird> brb
#975 [11:45] <greg_> k
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#978 [11:47] <Gracie> im having problems
#979 [11:47] <Gracie> i have a ubuntu link
#980 [11:48] <Gracie> pastebin thing
#981 [11:48] <Gracie> please help me
#982 [11:48] <greg_> he said he'll brb
#983 [11:48] <Gracie> ok
#984 [11:49] <Gracie> come onn
#985 [11:49] <jonnybegood2006> hi i have no update for my graffikcarte
#986 [11:50] <jonnybegood2006> i have a ubuntulink
#987 [11:50] <Gracie> i have one too
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#989 [11:50] <Gracie> hi
#990 [11:50] <Gracie> ti have a ubnutulink
#991 [11:50] <Gracie> and i just updated to windows 10 and i cant play minecraft
#992 [11:51] <Toby20> Cykrix I ran the ad cleanser
#993 [11:52] <jonnybegood2006> hi is someone heree who can help me with this ubuntu link?
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#995 [11:53] <CubeTheThird> greg_, ok. Do you know how to do a check disk?
#996 [11:53] <jonnybegood2006> i need a better graffikkarte
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#998 [11:53] <greg_> yes
#999 [11:53] <CubeTheThird> Toby20, any improvement now?
#1000 [11:53] <CubeTheThird> jonnybegood2006, give the link here
#1001 [11:53] <CubeTheThird> greg_, ok try doing that
#1002 [11:53] <greg_> okay
#1003 [11:53] <jonnybegood2006> http://paste.ubuntu.com/15464803/
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#1006 [11:53] <CubeTheThird> jonnybegood2006, one moment
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#1008 [11:54] <jonnybegood2006> thanks CubeTheThird
#1009 [11:55] <CubeTheThird> jonnybegood2006, ok try download and install http://www.sony.co.uk/support/en/content/cnt-dwnl/prd-comp/EP0000230054_5505/VPCEB2G4E
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#1017 [11:57] <Toby20> CubeTheThird - I am in thank you for your help and patience
#1018 [11:57] <CubeTheThird> awesome!
#1019 [11:58] <CubeTheThird> Toby20, I recommend you install some anti-virus software, such as Avast
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#1021 [11:58] <Yazz> how do i download minecraft on windows 10?
#1022 [11:58] <CubeTheThird> Yazz, the windows 10 beta edition, or the PC edition?
#1023 [11:59] <Yazz> pc edition
#1024 [11:59] <CubeTheThird> Yazz, you can install it from https://minecraft.net/download
#1025 [11:59] <Vengan> estou com um problema
#1026 [11:59] <Vengan> será que pode me ajudar
#1027 [12:00] <CubeTheThird> ??> Vengan lang/pt
#1028 [12:00] <Absol> Vengan: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1029 [12:00] <Yazz> i did that but it then said i dont have enough graphics
#1030 [12:00] <CubeTheThird> Yazz, do you have a dxdiag report?
#1031 [12:00] <Yazz> yea
#1032 [12:00] <CubeTheThird> Yazz, give a URL to it here
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#1034 [12:02] <Vengan> estou com um problema conhecido como Pixel Format Not Accelerated será que você pode me ajudar
#1035 [12:03] <CubeTheThird> Vengan, do you have a dxdiag report?
#1036 [12:03] <Yazz_> hello
#1037 [12:03] <Vengan> I have a problem known as Pixel Format Not Accelerated can you help me
#1038 [12:03] <CubeTheThird> Yazz_, again, give a URL to your dxdiag report here
#1039 [12:03] <Vengan> yes
#1040 [12:03] <Yazz_> how do i download minecraft on windows 10? (PC edition)
#1041 [12:03] <Yazz_> http://paste.ubuntu.com/15465037/
#1042 [12:03] <CubeTheThird> Vengan, give a URL to your report here
#1043 [12:03] <CubeTheThird> Yazz_, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1044 [12:03] <Vengan> http://paste.ubuntu.com/15465072/
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#1047 [12:04] <Yazz_> ok
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#1049 [12:04] <Yazz_> thank you
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#1051 [12:05] <CubeTheThird> Vengan, one moment
#1052 [12:05] <Vengan> what happened you help me?
#1053 [12:06] <CubeTheThird> Vengan, download and install the 3rd download: https://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-33-?product=81501
#1054 [12:07] <Vengan> how is this program
#1055 [12:07] <GreyVulpine> It's a video driver that will help you on your problem
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#1057 [12:07] <Vengan> ok entered the site and now
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#1059 [12:09] <Vengan> how do I download which button?
#1060 [12:10] <GreyVulpine> What options do you see?
#1061 [12:11] * sara1234 [sara1234@notlogged] has joined #minecrafthelp
#1062 [12:11] <Vengan> I have to accept the terms of the license agreement
#1063 [12:12] <GreyVulpine> Then please continue on
#1064 [12:12] * SheriefPlayz [SheriefPlayz@notlogged] has joined #minecrafthelp
#1065 [12:12] <SheriefPlayz> i uploaded the problem onto youtube
#1066 [12:13] <SheriefPlayz> i need someone to tell me the solution... any1?
#1067 [12:13] <Vengan> Download do not want to start appears: The file download has started. If the download does not start, please click here to start again.
#1068 [12:13] <GreyVulpine> Can we have a link to the video?
#1069 [12:14] <SheriefPlayz> video: https://www.youtube.com/watch?v=Xfai-ew68ek
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#1072 [12:14] <Vengan> ??
#1073 [12:15] <CubeTheThird> SheriefPlayz, are you using optifine?
#1074 [12:15] <SheriefPlayz> no
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#1076 [12:15] <SheriefPlayz> i don't use mods
#1077 [12:15] <SheriefPlayz> i don't use mods
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#1079 [12:15] <SheriefPlayz> im minecraft 1.9 (no forge)
#1080 [12:15] <CubeTheThird> SheriefPlayz, in-game, hold f3+c until it crashes
#1081 [12:16] <SheriefPlayz> then what do i do??
#1082 [12:16] <CubeTheThird> SheriefPlayz, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1083 [12:16] <Vengan> Download do not want to start appears: The file download has started. If the download does not start, please click here to start again.? going to help me
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#1086 [12:17] <SheriefPlayz> what about the giant squid problem??
#1087 [12:18] <SheriefPlayz> it is a big brown squid in the world and it randomly moves
#1088 [12:18] <GreyVulpine> Erm, are we seeing the same video? All I see is a floating arm.
#1089 [12:18] <SheriefPlayz> yes
#1090 [12:18] <SheriefPlayz> that my problem
#1091 [12:19] <SheriefPlayz> cubethethird wensite doesnt work
#1092 [12:19] <SheriefPlayz> website
#1093 [12:19] <CubeTheThird> SheriefPlayz, there is no giant squid in that video
#1094 [12:20] <SheriefPlayz> i will show another one
#1095 [12:20] * hi [hi@notlogged] has joined #minecrafthelp
#1096 [12:20] <Vengan> GreyVulpine The program download should appear in the corner
#1097 [12:20] <hi> Hi I need help!
#1098 [12:20] <hi> Hi I need help!
#1099 [12:21] * Vengan [Vengan@notlogged] has left #minecrafthelp
#1100 [12:22] * Vengan [Vengan@notlogged] has joined #minecrafthelp
#1101 [12:22] * theskillerzockt [theskillerzockt@notlogged] has joined #minecrafthelp
#1102 [12:22] <hi> I have the lenovo t500 and I have problems with the video card drivers on windows 10. Can you help meeeeeeeeeeee!Pleaaaaaaaaaaase!
#1103 [12:23] <hi> I have the lenovo t500 and I have problems with the video card drivers on windows 10. Can you help meeeeeeeeeeee!Pleaaaaaaaaaaase!
#1104 [12:23] <Vengan> Hello
#1105 [12:23] <CubeTheThird> hi, do you have a dxdiag report?
#1106 [12:23] <jonnybegood2006> hi cubethethird are you still on?
#1107 [12:23] <hi> yes
#1108 [12:23] <CubeTheThird> hi, give a URL to it here
#1109 [12:24] <CubeTheThird> jonnybegood2006, what's up?
#1110 [12:24] <hi> wait this will take some time for me
#1111 [12:24] * theskillerzockt [theskillerzockt@notlogged] has quit. (Client Quit)
#1112 [12:24] <jonnybegood2006> i loaded down what you wrote to me but
#1113 [12:24] <jonnybegood2006> nothing happend
#1114 [12:25] <CubeTheThird> jonnybegood2006, did you open it after downloading?
#1115 [12:25] * greg_ [greg_@notlogged] has joined #minecrafthelp
#1116 [12:25] <greg_> disk check did not fix my issue
#1117 [12:25] <CubeTheThird> greg_, hmm. what anti-virus and firewall software do you have?
#1118 [12:26] <hi> how can I upload a dxdiag???
#1119 [12:26] <greg_> avg and windows
#1120 [12:26] <SheriefPlayz> cubethethird
#1121 [12:26] <SheriefPlayz> i will send the world problem
#1122 [12:26] <SheriefPlayz> https://youtu.be/RBMthTHZNaI
#1123 [12:26] <CubeTheThird> hi, paste it onto http://paste.ubuntu.com and give the URL here.
#1124 [12:26] <Vengan> You told me I needed Download the program To him but I can not download start
#1125 [12:26] <CubeTheThird> greg_, avg free?
#1126 [12:26] <jonnybegood2006> he opened and told me that he is extrakting
#1127 [12:26] <SheriefPlayz> cubethethird the line ubuntu doesnt work
#1128 [12:26] <greg_> yes
#1129 [12:27] <CubeTheThird> ??> greg_ av/avg
#1130 [12:27] <Absol> greg_: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#1131 [12:27] <Absol> greg_: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#1132 [12:27] <CubeTheThird> SheriefPlayz, you can't open the page?
#1133 [12:27] * hi [hi@notlogged] has quit. (Quit: Web client closed)
#1134 [12:27] <Vengan> Hello
#1135 [12:28] <Vengan> Help me
#1136 [12:28] * thisisaname [thisisaname@notlogged] has joined #minecrafthelp
#1137 [12:28] <CubeTheThird> Vengan, click the link to download it...
#1138 [12:29] <thisisaname> System Information ------------------ Time of this report: 3/21/2016, 18:24:29 Machine name: DESKTOP-BUBI7TP Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728) Language: German (Regional Setting: German) System Manufacturer: LENOVO System Model: 2089RR4 BIOS: Ver 1.00PARTTBLX Pr
#1139 [12:29] <Vengan> What link?
#1140 [12:29] <CubeTheThird> Vengan, the button where it says click here
#1141 [12:29] <CubeTheThird> thisisaname, paste it onto http://paste.ubuntu.com and give the URL here.
#1142 [12:30] <SheriefPlayz> HERE IS MY PROBLEM: https://www.youtube.com/watch?v=RBMthTHZNaI&feature=youtu.be
#1143 [12:30] <Vengan> Ok
#1144 [12:30] <greg_> everything was already disabled from when I was trying to debug it and it still is.
#1145 [12:31] <CubeTheThird> ??> SheriefPlayz win/dxdiag
#1146 [12:31] <Absol> SheriefPlayz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1147 [12:31] <CubeTheThird> greg_, hmm. Try the alternate launcher
#1148 [12:31] <CubeTheThird> ??> greg_ win/dl/alternate
#1149 [12:31] <CubeTheThird> ??> greg_ dl/win/alternate
#1150 [12:31] <Absol> greg_: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1151 [12:31] <thisisaname> http://paste.ubuntu.com/15465638/
#1152 [12:32] <CubeTheThird> thisisaname, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1153 [12:32] <jonnybegood2006> hi cubethethird he tells me that he is extrakting
#1154 [12:27] <CubeTheThird> jonnybegood2006, ok.. and wait for that to finish
#1155 [12:27] <greg_> k
#1156 [12:27] <thisisaname> CubeTheThrid! Thats bad but thank you a lot!!!
#1157 [12:27] <jonnybegood2006> and than he doesn´t do anything
#1158 [12:28] * Pokemon_Hamed [Pokemon_Hamed@notlogged] has joined #minecrafthelp
#1159 [12:28] <Pokemon_Hamed> Hello
#1160 [12:28] <CubeTheThird> jonnybegood2006, hmm ok. Can re-send the link to your dxdiag report?
#1161 [12:28] <Pokemon_Hamed> I re downloaded Minecraft
#1162 [12:28] <CubeTheThird> hello Pokemon_Hamed
#1163 [12:29] * thisisaname [thisisaname@notlogged] has quit. (Quit: Web client closed)
#1164 [12:29] * osama [osama@notlogged] has joined #minecrafthelp
#1165 [12:29] <Pokemon_Hamed> on a new PC and it is not working
#1166 [12:29] * Vengan [Vengan@notlogged] has quit. (Ping timeout: 195 seconds)
#1167 [12:29] <Pokemon_Hamed> the crash report told me to paste it here
#1168 [12:29] <Pokemon_Hamed> ------------------ System Information ------------------ Time of this report: 3/21/2016, 13:28:18 Machine name: DESKTOP-20E94EV Operating System: Windows 10 Pro 32-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728) Language: English (Regional Setting: English) System Manufacturer: Acer, inc. System Model: Aspire 5920
#1169 [12:30] <jonnybegood2006> http://paste.ubuntu.com/15464803/
#1170 [12:30] <CubeTheThird> Pokemon_Hamed, paste it onto http://paste.ubuntu.com and give the URL here.
#1171 [12:30] <Pokemon_Hamed> i did that'
#1172 [12:30] <Pokemon_Hamed> okay
#1173 [12:30] <CubeTheThird> jonnybegood2006, ok hold on
#1174 [12:30] <Pokemon_Hamed> http://paste.ubuntu.com/15465652/
#1175 [12:30] * Vengan [Vengan@notlogged] has joined #minecrafthelp
#1176 [12:31] <Vengan> Hello
#1177 [12:31] <CubeTheThird> jonnybegood2006, ok try the catalyst software here: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows+7+-+64
#1178 [12:31] <greg_> seems to be working....
#1179 [12:31] <CubeTheThird> Pokemon_Hamed, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1180 [12:32] <Pokemon_Hamed> :(
#1181 [12:32] <Pokemon_Hamed> I just imported all of my stuff to this new computer
#1182 [12:32] <SheriefPlayz> cubethethird i did what the link said i have my report what should i do???
#1183 [12:33] <CubeTheThird> Pokemon_Hamed, ya.. that computer is anything but new
#1184 [12:33] <Pokemon_Hamed> It took me 3 and a half hours
#1185 [12:33] <CubeTheThird> SheriefPlayz, give the link to your report here
#1186 [12:33] <Vengan> I suspected because I I downloaded another launcher and I left my default launcher in the work area
#1187 [12:34] <SheriefPlayz> it has information i wouldn't like to share pubicly
#1188 [12:34] <CubeTheThird> SheriefPlayz, ... there is no private information in those reports
#1189 [12:35] <SheriefPlayz> http://paste.ubuntu.com/15465685/
#1190 [12:35] <CubeTheThird> SheriefPlayz, ok one sec
#1191 [12:36] <Pokemon_Hamed> How can I downgrade my windows?
#1192 [12:36] <SheriefPlayz> u can't i think
#1193 [12:36] <CubeTheThird> ??> Pokemon_Hamed win/downgrade
#1194 [12:36] <Absol> Pokemon_Hamed: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1195 [12:37] <Vengan> CubetheThird You have Skype
#1196 [12:37] <CubeTheThird> SheriefPlayz, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows+7+-+64
#1197 [12:37] <CubeTheThird> Vengan, nope
#1198 [12:37] <Pokemon_Hamed> I hate my life'
#1199 [12:38] <Vengan> If I could not share my screen
#1200 [12:38] <SheriefPlayz> what will it do?
#1201 [12:39] <CubeTheThird> SheriefPlayz, it will update your graphics drivers
#1202 [12:39] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#1203 [12:39] <Pokemon_Hamed> JUst because I bought this computer atomatticly with windows 10 and it is telling me DOWNGRADE NOT AVALIBLE for 19 MONTHS!!!!!!!!
#1204 [12:39] <Vengan> It is allowed to send this site screenshot
#1205 [12:40] <CubeTheThird> Pokemon_Hamed, seriously? you were ripped off. That computer's hardware is over 10 years old
#1206 [12:40] <SheriefPlayz> it says internet download manager registration..................................
#1207 [12:40] <Pokemon_Hamed> How do you know that? I literly bough it yesterday
#1208 [12:41] <CubeTheThird> SheriefPlayz, not sure what you clicked on. Just choose the Download button next to the Catalyst Software suite
#1209 [12:41] <Pokemon_Hamed> >:(
#1210 [12:41] * merve [merve@notlogged] has joined #minecrafthelp
#1211 [12:41] <CubeTheThird> Pokemon_Hamed, your dxdiag report says you have "Mobile Intel(R) 965 Express Chipset Family"
#1212 [12:41] <CubeTheThird> Pokemon_Hamed, that chipset was released over 10 years ago
#1213 [12:41] <Pokemon_Hamed> ;(
#1214 [12:42] <CubeTheThird> Pokemon_Hamed, actually.. even if you were to downgrade windows, it's so old you wouldn't be able to play the most recent versions of the game
#1215 [12:42] <SheriefPlayz> its says i need my name: last name: email: serial number?
#1216 [12:42] * Smileface [Smileface@notlogged] has quit. (Quit: ( www.nnscript.com :: NoNameScript 4.22 :: www.esnation.com ))
#1217 [12:42] <Pokemon_Hamed> Really! :(
#1218 [12:43] <CubeTheThird> SheriefPlayz, no.. you shouldn't need that to download it...
#1219 [12:43] <CubeTheThird> SheriefPlayz, perhaps try with a different web browser?
#1220 [12:43] <greg_> problem solved... Thanks!!
#1221 [12:43] <CubeTheThird> awesome
#1222 [12:43] * greg_ [greg_@notlogged] has quit. (Quit: Web client closed)
#1223 [12:44] * josephhuiz [josephhuiz@notlogged] has quit. (Quit: Web client closed)
#1224 [12:44] <SheriefPlayz> still the same thing it is idm (internet download manager)
#1225 [12:44] * merve [merve@notlogged] has quit. (Client Quit)
#1226 [12:44] <CubeTheThird> SheriefPlayz, did you install internet download manager?
#1227 [12:44] <SheriefPlayz> yes
#1228 [12:44] <SheriefPlayz> why?
#1229 [12:44] <CubeTheThird> SheriefPlayz, well that's why then
#1230 [12:45] <CubeTheThird> SheriefPlayz, it's asking you to register it
#1231 [12:45] <Vengan> This program is very heavy
#1232 [12:45] <Vengan> This program is very heavy?
#1233 [12:45] <SheriefPlayz> yes what should i register????
#1234 [12:46] <CubeTheThird> SheriefPlayz, I dono. That has nothing to do with the download I gave you
#1235 [12:46] <SheriefPlayz> ok
#1236 [12:46] <SheriefPlayz> guess i cant play minecraft again.........
#1237 [12:46] <Pokemon_Hamed> There has to be a way to play MC 1.9 on this computer
#1238 [12:46] <CubeTheThird> SheriefPlayz, why don't you just remove internet download manager?
#1239 [12:46] * copscops [copscops@notlogged] has joined #minecrafthelp
#1240 [12:46] <Pokemon_Hamed> There has to be a way to play MC 1.9 on this computer
#1241 [12:47] <CubeTheThird> Pokemon_Hamed, well it could probably work on Linux
#1242 [12:47] <CubeTheThird> Pokemon_Hamed, but I doubt you'll want to take that route
#1243 [12:47] <Pokemon_Hamed> I have a friend that has linux but he said he hates it
#1244 [12:47] <CubeTheThird> Pokemon_Hamed, is your computer a laptop or desktop?
#1245 [12:47] * copscops [copscops@notlogged] has quit. (Client Quit)
#1246 [12:47] <Pokemon_Hamed> laptop
#1247 [12:48] <CubeTheThird> Pokemon_Hamed, ya, then that would be your only option
#1248 [12:48] <Vengan> Our not start the download.........
#1249 [12:48] <SheriefPlayz> cubethethird how do you know all this information
#1250 [12:48] <Pokemon_Hamed> Windows told me to download this :http://www.driverupdate.net/lp/1/?p2=^SW2^xdm386&sub_id=76d91fd5-e5e3-4703-b977-bdf17632fa3f
#1251 [12:49] <Pokemon_Hamed> SHould i do it?
#1252 [12:49] <CubeTheThird> SheriefPlayz, experience
#1253 [12:49] <CubeTheThird> Pokemon_Hamed, umm. no
#1254 [12:49] <SheriefPlayz> cubethethird, what do you work as??????????????????? ur very kind and good
#1255 [12:49] <Pokemon_Hamed> Is it like a virus?
#1256 [12:49] * WaldirCorrea [WaldirCorrea@notlogged] has joined #minecrafthelp
#1257 [12:49] <CubeTheThird> SheriefPlayz, I'm a student
#1258 [12:49] * WaldirCorrea [WaldirCorrea@notlogged] has quit. (Client Quit)
#1259 [12:49] <CubeTheThird> Pokemon_Hamed, possibly
#1260 [12:50] <Pokemon_Hamed> oh
#1261 [12:50] <Vengan> CubeTheThird I can download another launcher
#1262 [12:50] <SheriefPlayz> Laugh out extremly loud..........................................................!!!!!!!!!!!!!!!!!
#1263 [12:50] <Pokemon_Hamed> I already sold my other laptop
#1264 [12:50] <CubeTheThird> Vengan, that won't update your drivers
#1265 [12:50] * diana [diana@notlogged] has joined #minecrafthelp
#1266 [12:50] <Pokemon_Hamed> what do I do?
#1267 [12:50] <Pokemon_Hamed> now I mean for real
#1268 [12:50] * diana [diana@notlogged] has quit. (Client Quit)
#1269 [12:50] <SheriefPlayz> cubethethird do you play minecraft????
#1270 [12:50] <CubeTheThird> Pokemon_Hamed, your options are: use Linux, or get yourself an actual newer computer
#1271 [12:50] <CubeTheThird> SheriefPlayz, sometimes. Not as often as I used to
#1272 [12:50] * JAY [JAY@notlogged] has joined #minecrafthelp
#1273 [12:50] <JAY> HEY
#1274 [12:50] <SheriefPlayz> do u play gta?
#1275 [12:50] <CubeTheThird> nope
#1276 [12:51] <JAY> ICH BRAUCHE HILFE BEI MINEVRAFT
#1277 [12:51] * ImJustCleaning [ImJustCleaning@notlogged] has joined #minecrafthelp
#1278 [12:51] <SheriefPlayz> do you play call of duty?
#1279 [12:51] <ImJustCleaning> Is here any supporter ?
#1280 [12:51] <CubeTheThird> SheriefPlayz, nope
#1281 [12:51] <CubeTheThird> and I g2g
#1282 [12:51] * JAY [JAY@notlogged] has quit. (Client Quit)
#1283 [12:51] <ImJustCleaning> i need help quick!
#1284 [12:51] <SheriefPlayz> lol :(
#1285 [12:52] * Pokemon_Hamed [Pokemon_Hamed@notlogged] has quit. (Quit: Web client closed)
#1286 [12:52] <ImJustCleaning> any supporter?
#1287 [12:52] <SheriefPlayz> yes
#1288 [12:52] <SheriefPlayz> whats is wrong?
#1289 [12:52] <ImJustCleaning> my account was hacked
#1290 [12:53] <ImJustCleaning> cause my email was changed
#1291 [12:53] <ImJustCleaning> or password
#1292 [12:53] <ImJustCleaning> i dont know
#1293 [12:53] <SheriefPlayz> Well....
#1294 [12:53] <Vengan> Cube from this sitehttps://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-33-?product=81501 and see where is the Download for me
#1295 [12:54] * Karlro [Karlro@notlogged] has joined #minecrafthelp
#1296 [12:54] <SheriefPlayz> do you know what the email was changed to?
#1297 [12:54] * MUfan321 [MUfan321@notlogged] has joined #minecrafthelp
#1298 [12:54] <SheriefPlayz> ImJustCleaning Do, you know what the email was changed to?
#1299 [12:54] <Vengan> https://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-33-?product=81501
#1300 [12:54] * IRushaa [IRushaa@notlogged] has joined #minecrafthelp
#1301 [12:55] <ImJustCleaning> no i dont know wjat happened i just went to the minecraft website
#1302 [12:55] <ImJustCleaning> and i couldnt log me in
#1303 [12:55] <MUfan321> whenever my brother tries to join a server i made it always says "Java.ConnectException: Connection refused: no further information" what would I do then?
#1304 [12:55] <Karlro> Hello I have a problem...when I want to connect to a server it give me an Error and said: "java.lang.nullpointerexception: group". Waht can I do?
#1305 [12:55] <SheriefPlayz> ImJustCleaning Well, did you try typing it correctly
#1306 [12:56] <ImJustCleaning> yes i did it 10 times
#1307 [12:56] <SheriefPlayz> Karlro You have to restart Minecraft
#1308 [12:56] <MUfan321> What would I do or did I do something wrong??
#1309 [12:56] <ImJustCleaning> Karlro it is you antivirus program
#1310 [12:56] <IRushaa> I have forgot my email for my minecraft account and cannot log into it. Is there anyway someone call tell me it if i know my username?
#1311 [12:56] <ImJustCleaning> your
#1312 [12:56] <Vengan> SheriefPlayz I play GTA and Minecraft and Call OF Duty and God of War 1.2 and 3
#1313 [12:57] <ImJustCleaning> Shrief how do i get my account back :(
#1314 [12:57] <MUfan321> How would i get it to where my brother can join my server, anyone??
#1315 [12:57] <Karlro> I already disable my antivirus program and restarted minecraft
#1316 [12:58] <SheriefPlayz> IRushaa Go to minecraft.net and type in your information then say forgot the password and write your answer to your question that you wrote
#1317 [12:58] <ImJustCleaning> Shrief how do i get my account back :(
#1318 [12:58] <MUfan321> Hello, my problem is when my brother tries to join my server it keeps saying this on the screen "Java.ConnectException: Connection refused: no further information" what should I do???
#1319 [12:58] <ImJustCleaning> it has to be quick because he can hack now on server and maybe i will get banned :c
#1320 [12:58] <SheriefPlayz> ImJustCleaning Sorry, I think they hacked it for REAL.
#1321 [12:58] * Karlro_ [Karlro_@notlogged] has joined #minecrafthelp
#1322 [12:59] <SheriefPlayz> MUfan321 Do you have the same version?
#1323 [12:59] <MUfan321> Yes
#1324 [12:59] <SheriefPlayz> MUfan321 Do one of you have realms? If so which one?
#1325 [13:00] <MUfan321> neither of us do
#1326 [13:00] <ImJustCleaning> Sherief do i get a email if my password or email would be changed?
#1327 [13:00] <Vengan> Karlo very simple take all important files like mods and textures and boat versions folder all in the area of work and delete the file .minecraft then click the launcher with the right mouse button and cliqque Run as administrator if you give not Serto is why your internet should be no network or the server is Original
#1328 [13:00] <SheriefPlayz> MUfan321 you need Realms. Unless you are on the same Internet.
#1329 [13:00] <ImJustCleaning> Sherief are you a normal user?
#1330 [13:00] <SheriefPlayz> yes
#1331 [13:00] <MUfan321> oh ok, thanks dood
#1332 [13:01] <ImJustCleaning> where do i find the supporters???
#1333 [13:01] * Karlro [Karlro@notlogged] has quit. (Ping timeout: 195 seconds)
#1334 [13:01] * Karlro [Karlro@notlogged] has joined #minecrafthelp
#1335 [13:01] * BrunoGamer31 [BrunoGamer31@notlogged] has joined #minecrafthelp
#1336 [13:01] <SheriefPlayz> MUfan321 One of you need realms then the other has to join the person with realms, unless you join over the same Internet.
#1337 [13:02] <BrunoGamer31> ok
#1338 [13:02] * Karlro_ [Karlro_@notlogged] has quit. (Ping timeout: 195 seconds)
#1339 [13:02] <IRushaa> SheriefPlayz I try that and it says user not found but i know that was my username...?
#1340 [13:02] * Karlro [Karlro@notlogged] has quit. (Client Quit)
#1341 [13:02] <BrunoGamer31> BrunoGamer31
#1342 [13:03] * BrunoGamer31 [BrunoGamer31@notlogged] has quit. (Client Quit)
#1343 [13:03] <IRushaa> I also tried it with my other account i know works and it also said user not found?
#1344 [13:03] <SheriefPlayz> IRushaa go to your email and search Mojang then you will find your sign up info.
#1345 [13:03] <SheriefPlayz> Unless you have changed your name.
#1346 [13:05] * Vengan [Vengan@notlogged] has quit. (Ping timeout: 195 seconds)
#1347 [13:05] <SheriefPlayz> Anyone need help?
#1348 [13:05] * ELIUD [ELIUD@notlogged] has joined #minecrafthelp
#1349 [13:05] * Zero [Zero@notlogged] has joined #minecrafthelp
#1350 [13:05] <SheriefPlayz> Anyone need help?
#1351 [13:06] * Zero is now known as Guest8653
#1352 [13:06] * Stormtutors [Stormtutors@notlogged] has joined #minecrafthelp
#1353 [13:07] <SheriefPlayz> Anyone need help?
#1354 [13:07] * ImJustCleaning [ImJustCleaning@notlogged] has quit. (Quit: Web client closed)
#1355 [13:07] <Stormtutors> Hello
#1356 [13:07] * pokertio [pokertio@notlogged] has joined #minecrafthelp
#1357 [13:07] <Guest8653> I do, i recently bought a destop coputer so I can play minecraft. But when i tried to play it crashed, not knowing what else i need to play correctly
#1358 [13:07] * jonnybegood2006 [jonnybegood2006@notlogged] has quit. (Quit: Web client closed)
#1359 [13:07] <MUfan321> SheriefPlayz after i get realms how does that affect the server??
#1360 [13:08] <pokertio> ta
#1361 [13:08] <Stormtutors> your problem is in your launcher which launcher you use
#1362 [13:08] <Guest8653> Launcher 1.6.61
#1363 [13:08] <MUfan321> is that to me stormtutors
#1364 [13:08] <MUfan321> never mind
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#1366 [13:09] <Stormtutors> Download this Launcher His name is Shiginima launcher you can not use it but will be able to use texture mods
#1367 [13:09] <MUfan321> SheriefPlayz I have realms but I dont get how that will help when I have the server made?
#1368 [13:10] * GreyVulpine kicked Stormtutors from #minecrafthelp (Reason: tormtutors :Go away.)
#1369 [13:10] <Guest8653> Alright I will try that, thank you.
#1370 [13:10] <GreyVulpine> Yeah, don't use that launcher, it's an unofficial cracked launcher that isn't vetted or made by Mojang
#1371 [13:11] <GreyVulpine> More than likely, it'll steal your information and your account at best.
#1372 [13:11] <Guest8653> Haha ok thanks for letting me know
#1373 [13:11] <SheriefPlayz> MUfan321 it won't you will start a new server but you will just rent the server from Mojang.
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#1376 [13:12] <MUfan321> So sheriefPlayz do i do it through multiplayer or through realms?
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#1380 [13:13] <SheriefPlayz> MUfan321 You will do it through realms, while your other player will do it through multiplayer.
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#1382 [13:14] <SheriefPlayz> MUfan321 will will have to give him the information about the realms
#1383 [13:14] <SheriefPlayz> you will
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#1386 [13:16] <SheriefPlayz> Anyone needs help?
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#1390 [13:16] <CountyAnt203> hi
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#1392 [13:16] <SheriefPlayz> hi
#1393 [13:16] <SheriefPlayz> need help?
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#1395 [13:17] <CountyAnt203> I need help
#1396 [13:17] * MojangEntertainment [MojangEntertainment@notlogged] has joined #minecrafthelp
#1397 [13:17] <SheriefPlayz> what is your problem
#1398 [13:18] * MUfan321 [MUfan321@notlogged] has quit. (Ping timeout: 195 seconds)
#1399 [13:18] <CountyAnt203> is for Windows 10 , you depues copy the link I can do ?
#1400 [13:19] <CountyAnt203> It is for Windows 10 , that after copying the link I can do?
#1401 [13:19] <SheriefPlayz> What? Please restate the problem.
#1402 [13:19] <MojangEntertainment> My Problem I have no problem I am an employee of MojangEntertainment to help them
#1403 [13:20] <SheriefPlayz> MojangEntertainment please how do I fix this? https://www.youtube.com/watch?v=RBMthTHZNaI&feature=youtu.be
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#1406 [13:21] <CountyAnt203> I have Windows 10 , and not let me play , and I did everything they told me in the forum, but no longer to do
#1407 [13:22] * MojangEntertainment_ [MojangEntertainment_@notlogged] has joined #minecrafthelp
#1408 [13:23] <MojangEntertainment_> a moment
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#1411 [13:24] <MojangEntertainment> What's your problem
#1412 [13:24] <SheriefPlayz> https://www.youtube.com/watch?v=RBMthTHZNaI&feature=youtu.be
#1413 [13:24] <MojangEntertainment> Set
#1414 [13:25] <SheriefPlayz> What?
#1415 [13:25] <MojangEntertainment> You've been downloading Shaders Mod or some kind of texture
#1416 [13:26] <SheriefPlayz> Nope
#1417 [13:26] <MojangEntertainment> Você tem um relatório
#1418 [13:26] <GreyVulpine> MojangEntertainment - You are a member of Mojang?
#1419 [13:27] <SheriefPlayz> he is faking it
#1420 [13:27] <GreyVulpine> Indeed.
#1421 [13:27] <MojangEntertainment> NO
#1422 [13:27] <GreyVulpine> MojangEntertainment - Please refrain from impersonating a Mojang Employee. Change your nickname.
#1423 [13:27] <SheriefPlayz> you wouldn't have replied like that
#1424 [13:27] <MojangEntertainment> Download this launcher
#1425 [13:27] * Lord_Ralex kicked MojangEntertainment from #minecrafthelp (Reason: ojangEntertainment :Here is the door)
#1426 [13:27] <GreyVulpine> Yeah, no
#1427 [13:28] <SheriefPlayz> you would have replied respectfully
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#1429 [13:29] <CountyAnt203> I have Windows 10 , minectaft not let me play , I was doing it for a while the forum http: //hopper.minecraft.net/help/pixel-format-not-accelerated/...y download it but no updates and I got another link http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/ but after that and not to do
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#1431 [13:29] <GreyVulpine> SheriefPlayz - Launch minecraft. Before heading into a game, go to Minecraft's options, then video options. Tell me what you have set for "Vsync", "Mipmapping", and "VBOs", as well as the chunk render distance.
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#1437 [13:27] <CountyAnt203> http://paste.ubuntu.com/15466114/
#1438 [13:28] <CountyAnt203> help me
#1439 [13:28] <GreyVulpine> CountyAnt203 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1440 [13:28] <Luque> wheni plau 1.9.0 is fine but when i use 1.9 i only get max 3 fps
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#1443 [13:29] <CountyAnt203> okay
#1444 [13:29] <Luque> my bad when i play 1.8.9 os fine but when i use 1.9 i only get 3 fps
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#1449 [13:31] <nata> http://paste.ubuntu.com/15466350/
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#1451 [13:31] <GreyVulpine> nata - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#1453 [13:32] <Pat> I forgot my password to my account so I reset my password, I tried to login and I can't login
#1454 [13:33] <Pat> I forgot my password to my account so I reset my password, I tried to login afterwards and I still couldn't log in
#1455 [13:33] <GreyVulpine> Pat - How many times have you tried to log in?
#1456 [13:34] <Pat> alot
#1457 [13:34] <GreyVulpine> Pat - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1458 [13:35] <Pat> ok
#1459 [13:35] <Pat> thanks
#1460 [13:35] <Pat> goot to know
#1461 [13:35] <Pat> good*
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#1466 [13:42] <SheriefPlayz> who wants to see daily minecraft
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#1470 [13:56] <Xx_RyanPlazMC_xX> I need help with my crash reports. I have done a lot of the stuff like the Run tab and whatnot, but it still wont work
#1471 [13:56] <Xx_RyanPlazMC_xX> The website hopper.minecraft.net told me to vome here
#1472 [13:56] <Xx_RyanPlazMC_xX> come*
#1473 [13:57] <GreyVulpine> Xx_RyanPlazMC_xX - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#1474 [13:59] <Xx_RyanPlazMC_xX> The URL is the website name, Right?
#1475 [13:59] <Xx_RyanPlazMC_xX> http://paste.ubuntu.com/15466554/
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#1481 [14:03] <Mark> Is Xbox Minecraft having issues right now
#1482 [14:03] <GreyVulpine> Mark - We mainly do PC support here
#1483 [14:03] <Xx_RyanPlazMC_xX> http://paste.ubuntu.com/15466711/
#1484 [14:03] <GreyVulpine> Xx_RyanPlazMC_xX - I don't believe that computer meets minecraft's current requirements.
#1485 [14:03] <Xx_RyanPlazMC_xX> that is the right one. that is my crash report
#1486 [14:04] <Xx_RyanPlazMC_xX> But i just played it yesterday and it seemed to work just fine
#1487 [14:04] <Xx_RyanPlazMC_xX> what are the requiremnts
#1488 [14:05] <GreyVulpine> Was a fluke then. The G31/G33 only supports OpenGL 1.4, which is below minecraft's requirements
#1489 [14:05] <Xx_RyanPlazMC_xX> so how do i fix it
#1490 [14:05] <GreyVulpine> Xx_RyanPlazMC_xX - In short, get a better computer.
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#1492 [14:06] <Xx_RyanPlazMC_xX> lol let me pull 1000$ outta my butt
#1493 [14:06] <Xx_RyanPlazMC_xX> thx for the help bro
#1494 [14:06] <rymate1234> a new computer that can play minecraft can only cost a few hundred
#1495 [14:07] <Xx_RyanPlazMC_xX> Is there any way that i could download minecraft on my surface pro 2
#1496 [14:07] <rymate1234> yes
#1497 [14:07] <rymate1234> that's definitely new enough for minecraft
#1498 [14:07] <Xx_RyanPlazMC_xX> plz tell me how
#1499 [14:07] <rymate1234> Xx_RyanPlazMC_xX, the same way as you would download it on a laptop / desktop
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#1501 [14:07] <rymate1234> surface pro 2 is basically a windows pc with the keyboard sliced off
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#1503 [14:08] <Xx_RyanPlazMC_xX> an icon shows up saying that i can only download apps off of tghe windows store
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#1506 [14:08] <rymate1234> ...are you sure that's a surface pro
#1507 [14:08] <rymate1234> and not a surface RT
#1508 [14:08] <gigavat> yes
#1509 [14:08] <Xx_RyanPlazMC_xX> Oh. Mines an RT?
#1510 [14:09] <rymate1234> if it can only run apps from the windows store then it's an RT
#1511 [14:09] <Xx_RyanPlazMC_xX> How can i fix that. I thought it was a Surface pro
#1512 [14:09] <gigavat> ok
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#1515 [14:10] <Xx_RyanPlazMC_xX> Is there any way i could get the pc version another way
#1516 [14:10] <rymate1234> Xx_RyanPlazMC_xX, the issue is the RT has an ARM processor
#1517 [14:11] <Xx_RyanPlazMC_xX> ARM proccesser?
#1518 [14:11] <rymate1234> similar processor that phones have basically
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#1520 [14:11] <Xx_RyanPlazMC_xX> oh
#1521 [14:11] <rymate1234> means it can't run windows applications
#1522 [14:11] <Xx_RyanPlazMC_xX> But it can still run word
#1523 [14:11] <Xx_RyanPlazMC_xX> and powerpoint
#1524 [14:11] <rymate1234> microsoft ported those to windows RT
#1525 [14:12] <Xx_RyanPlazMC_xX> oh
#1526 [14:12] <rymate1234> Xx_RyanPlazMC_xX, you can double check with http://help.overdrive.com/customer/portal/articles/1481234-how-do-i-know-if-i-m-using-windows-8-or-rt-
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#1528 [14:12] <Xx_RyanPlazMC_xX> Thank you. Im gonna check that out. Ill come back in a bit
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#1534 [14:15] <Xx_RyanPlazMC_xX> turns out im using rt
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#1537 [14:16] <rymate1234> Xx_RyanPlazMC_xX, you're out of luck then
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#1539 [14:16] <Xx_RyanPlazMC_xX> Man
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#1541 [14:16] <rymate1234> maybe you can sell the surface RT or something lmao
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#1543 [14:16] <Xx_RyanPlazMC_xX> I cant take out the ARM proccesser. My grandma is an IT
#1544 [14:16] <Xx_RyanPlazMC_xX> Can I*
#1545 [14:17] <rymate1234> no
#1546 [14:17] <KatieGamerGirl> Hi, I am having technical issues I copied and pasted a diagx report or something as I followed help troubleshooting unfortunately Im no good with computers so a bit lost
#1547 [14:17] <KatieGamerGirl> http://paste.ubuntu.com/15466862/
#1548 [14:17] <rymate1234> Xx_RyanPlazMC_xX, replacing an arm processor with an x86 processor is like trying to put an electric car engine in a petrol car
#1549 [14:17] <Xx_RyanPlazMC_xX> So either i buy a new computer or not play at all
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#1551 [14:17] <rymate1234> Xx_RyanPlazMC_xX, unfortunately ues
#1552 [14:17] <rymate1234> yes
#1553 [14:18] <Xx_RyanPlazMC_xX> great
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#1555 [14:18] <Xx_RyanPlazMC_xX> im going to look on ebay for computers, what would u suggest
#1556 [14:18] <rymate1234> KatieGamerGirl, unfortunately your graphics card is unsupported under windows 10, you'll either have to downgrade windows or play on a newer PC
#1557 [14:18] <rymate1234> ??> KatieGamerGirl win/downgrade
#1558 [14:18] <Absol> KatieGamerGirl: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1559 [14:18] <KatieGamerGirl> Thanks so much Ill give that a go!
#1560 [14:19] <Xx_RyanPlazMC_xX> What computer should i get for minecraft
#1561 [14:20] <rymate1234> Xx_RyanPlazMC_xX, any computer released in the past two years should run minecraft theoretically
#1562 [14:20] <rymate1234> how well it runs will depend on system specifications
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#1564 [14:21] <Xx_RyanPlazMC_xX> ok so here is the deal. i was on a surface Rt logged in to this computer. My friend told me to try it so i could play minecraft away from home
#1565 [14:21] <Xx_RyanPlazMC_xX> But i opened it on my old computer and it worked
#1566 [14:22] <Xx_RyanPlazMC_xX> It doesnt make sense. why when i open it logged on with my other computer it doesnt work but when i open it normally it works
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#1568 [14:23] <Xx_RyanPlazMC_xX> rymate1234
#1569 [14:24] <Xx_RyanPlazMC_xX> Thx for the help but i think ill just keep looking thaqnks
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#1574 [14:29] <Guest14221> I just returned to playing on the ps4 and all was fine until the last hour. When i rotate counter clockwise I automatically start mining and it's destroying all of my structures. I haven't altered any settings, it just kinda started to happen. Any help?
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#1577 [14:29] <Lexie> Hello, I can not run minecraft due to "outdated drivers" here is my dxdiag report http://paste.ubuntu.com/15467011/
#1578 [14:30] <vivi> sk launcher didn`t work
#1579 [14:30] <Lexie> ?
#1580 [14:30] <rymate1234> Lexie, unfortunately that graphics chip is unsupported under windows 8.1
#1581 [14:30] <Lexie> Alright thanks!
#1582 [14:30] <rymate1234> you'll have to downgrade back to windows 8 or 7
#1583 [14:31] <Xx_RyanPlazMC_xX> I figured it out
#1584 [14:31] <vivi> fck
#1585 [14:31] <rymate1234> vivi, sk launcher isn't supported here
#1586 [14:31] <Lexie> Can't downgrade this came pre installled
#1587 [14:31] <vivi> i had windows xp profesional
#1588 [14:31] <Lexie> The windows version
#1589 [14:31] <rymate1234> aw
#1590 [14:31] <Lexie> But thanks for the help!
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#1592 [14:27] <Guest14221> I just returned to playing on the ps4 and all was fine until the last hour. When i rotate counter clockwise I automatically start mining and it's destroying all of my structures. I haven't altered any settings, it just kinda started to happen. Any help?
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#1594 [14:27] * Xx_RyanPlazMC_xX [Xx_RyanPlazMC_xX@notlogged] has quit. (Quit: Web client closed)
#1595 [14:27] <vivi> ibut i want to play minecraft
#1596 [14:28] <rymate1234> vivi, don't use sk launcher
#1597 [14:28] <rymate1234> you'll want the official launcher from https://minecraft.net/download
#1598 [14:28] <vivi> and what shall i use?
#1599 [14:29] <vivi> thanks
#1600 [14:30] <Guest14221> I just returned to playing on the ps4 and all was fine until the last hour. When i rotate counter clockwise I automatically start mining and it's destroying all of my structures. I haven't altered any settings, it just kinda started to happen. Any help?
#1601 [14:31] <vivi> it is buged
#1602 [14:32] <vivi> restart the ps and it must be ok
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#1604 [14:32] <Guest14221> tried that once. will try again and see if that remedies the problem
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#1606 [14:36] <Guest14221> didn't work :( still wrecking everything every time i turn left
#1607 [14:37] <vivi> i didn`t have any ideas
#1608 [14:38] <vivi> i play minecraft on my mobile because it didn`t work on my computer
#1609 [14:38] <Guest14221> maybe they'll release a fix sooner than later
#1610 [14:39] <vivi> and when it bugs i quit the game and retry
#1611 [14:39] <Guest14221> yeah. it was worth a try. thanks anyways
#1612 [14:39] <vivi> from where are you from
#1613 [14:40] <Guest14221> canada
#1614 [14:40] <vivi> wuaw
#1615 [14:40] <vivi> im from romania
#1616 [14:41] <Guest14221> very nice
#1617 [14:41] <vivi> thanks
#1618 [14:41] <vivi> now is day or night?
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#1620 [14:43] <vivi> anyway
#1621 [14:43] <vivi> bye
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#1628 [14:55] <Li7tleman96> everytime i click on minecraft i click run but it wont run help!
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#1630 [14:56] <Li7tleman96> hello?
#1631 [14:56] <Captain_Raxin> Hi?
#1632 [14:56] <Li7tleman96> are you a helper?
#1633 [14:57] <Captain_Raxin> Nope, I need help myself :/
#1634 [14:57] <Li7tleman96> oh lol i dont think anyone s on
#1635 [14:57] <Captain_Raxin> My client won't accept my Graphics driver, even though it's up to date >:(
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#1642 [15:10] <NickBrew98> HI, it says my drivers are outdated but how do I get a different driver?
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#1651 [15:30] <OldGrandpaGames> i didn't get a reply back from mojang about my case
#1652 [15:32] <GreyVulpine> You may just need to wait longer, Mojang support is backlogged.
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#1656 [15:29] <OldGrandpaGames> yeah but what am i supposed to play
#1657 [15:29] <GreyVulpine> That's nothing we can help you with.
#1658 [15:29] <OldGrandpaGames> thats bull :l
#1659 [15:30] <GreyVulpine> Is there anything else?
#1660 [15:31] <OldGrandpaGames> nope
#1661 [15:31] <GreyVulpine> Alright, have a good one then.
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#1663 [15:35] * stoedl [stoedl@notlogged] has joined #minecrafthelp
#1664 [15:36] <stoedl> Hello who will create resaucenpack for me
#1665 [15:36] * DoesItMatter [DoesItMatter@notlogged] has joined #minecrafthelp
#1666 [15:36] <GreyVulpine> stoedl - Try the forums
#1667 [15:36] <stoedl> Wer kann deutsch
#1668 [15:37] <stoedl> I need help
#1669 [15:38] <GreyVulpine> With?
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#1673 [15:42] * webrosctest [webrosctest@notlogged] has joined #minecrafthelp
#1674 [15:42] <webrosctest> >>? webrosctest index
#1675 [15:43] <webrosctest> ??> webrosctest index
#1676 [15:43] <Absol> webrosctest: See https://cp.ae97.net/factoid for the Absol Database System
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#1678 [15:44] * DoesItMatter_ [DoesItMatter_@notlogged] has joined #minecrafthelp
#1679 [15:44] <DoesItMatter_> Hi. Recently, i have been trying to play on my servers and I keep getting kicked off. There is an error message saying "Internal Exception :java.IOException: And existing connection was forcibly closed by the remote host.
#1680 [15:44] <DoesItMatter_> If it helps, I use Optifine and have the default resoruce pack.
#1681 [15:44] <DoesItMatter_> Also, the servers were working just fine in the morning.
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#1688 [15:46] <xIMegaPig> I need help
#1689 [15:46] <xIMegaPig> http://paste.ubuntu.com/15467736/ can you take a look at this
#1690 [15:46] <DoesItMatter_> We all do.
#1691 [15:46] <DoesItMatter_> Hi. Recently, i have been trying to play on my servers and I keep getting kicked off. There is an error message saying "Internal Exception :java.IOException: And existing connection was forcibly closed by the remote host.
#1692 [15:46] <xIMegaPig> my minecraft doesnt work
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#1694 [15:47] <xCutie_pupx> i continue to get a crash report please look into this http://paste.ubuntu.com/15467751/
#1695 [15:47] * ZackEfronIsGay [ZackEfronIsGay@notlogged] has joined #minecrafthelp
#1696 [15:47] <ZackEfronIsGay> Hi. Recently, i have been trying to play on my servers and I keep getting kicked off. There is an error message saying "Internal Exception :java.IOException: An existing connection was forcibly closed by the remote host."
#1697 [15:48] <xIMegaPig> i get a crash report everytime im trying to play minecraft, take a look at this http://paste.ubuntu.com/15467736/
#1698 [15:48] <Danny_> I want to change my minecraft user name but it is asking me for my security questions but I don't remember it and I asked it to send it to my email with the account but I forgot my emailife login so I have no way to get into my account or have access to it, please someone help I beg you
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#1700 [15:49] <xCutie_pupx> i continue to get a crash report please look into this http://paste.ubuntu.com/15467751/
#1701 [15:49] <ZackEfronIsGay> Danny_, I'm not part of the community, but you can send Mojang an e-mail stating your problem. They will be able to tell you your answers via verification.
#1702 [15:50] <Danny_> Ok thankyou so much :)
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#1704 [15:50] <Danny_> Do you know what email I can send my issue to?
#1705 [15:50] <GreyVulpine> Danny_ - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1706 [15:54] <Danny_> Thank you so much guys really means a lot
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#1709 [15:56] <Tyrex> hello
#1710 [15:56] <xCutie_pupx> thx
#1711 [15:56] <Tyrex> hello
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#1713 [15:57] <Tyrex> anyone on
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#1720 [16:02] <Panflam04> hello?
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#1723 [16:05] <thenameiswalker> I keep getting this error when i try to load a resource pack onto the 1.9 server. [17:01:28 WARN]: Invalid sha1 for ressource-pack-sha1
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#1726 [16:05] <thenameiswalker> send halp
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#1728 [16:06] <thenameiswalker> anyone?
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#1734 [16:08] <thenameiswalker> I'll just get help later then!
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#1739 [16:16] <mike_> http://paste.ubuntu.com/15467912/ i need to update my graphics driver but my manufacturer is not shown i have the report link
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#1742 [16:20] <BCG04> i need help updating my drivers so i can play minecraft on windows 10
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#1744 [16:21] <CubeTheThird> BCG04, do you have a dxdiag report?
#1745 [16:21] <CubeTheThird> mike_, one moment
#1746 [16:21] <Tmaki> My mincraft will open up to menu, but when i try to open mods it carshes. i have tried to redownload but it keeps crashing
#1747 [16:21] <BCG04> i have a dxdiag report:
#1748 [16:21] <BCG04> ------------------ System Information ------------------ Time of this report: 3/21/2016, 15:11:14 Machine name: OWNER-PC Operating System: Windows 10 Home 32-bit (10.0, Build 10240) (10240.th1.160104-1507) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Inspiron 1525 BIOS: Default System BIOS
#1749 [16:21] <CubeTheThird> BCG04, paste it onto http://paste.ubuntu.com and give the URL here.
#1750 [16:22] <CubeTheThird> Tmaki, sorry we don't support mods here
#1751 [16:22] <BCG04> http://paste.ubuntu.com/15467949/
#1752 [16:22] <CubeTheThird> mike_, download and install the 3rd download: https://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-33-?product=81501
#1753 [16:22] <CubeTheThird> BCG04, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1754 [16:22] <Tmaki> it deosn't work on normal minecraft either*** i meant to add that in . please help
#1755 [16:22] <BCG04> ok
#1756 [16:23] <BCG04> bye
#1757 [16:23] <mike_> im downloading it
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#1759 [16:23] <Tmaki> it deosn't work on normal minecraft either*** i meant to add that in . please help
#1760 [16:24] <Tmaki> My mincraft will open up to menu, but when i try to open it carshes. i have tried to redownload but it keeps crashing
#1761 [16:25] <CubeTheThird> Tmaki, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1762 [16:26] <mike_> it downloaded
#1763 [16:26] <CubeTheThird> mike_, now install it
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#1766 [16:27] <mike_> its doing it through winrar
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#1770 [16:30] <CubeTheThird> mike_, you downloaded the zip didn't you?
#1771 [16:31] <mike_> i dont know if i did
#1772 [16:31] <CubeTheThird> mike_, there should be a setup.exe in there. Run that
#1773 [16:31] <mike_> it pops up an error message
#1774 [16:31] <CubeTheThird> ..?
#1775 [16:27] <mike_> it pops up an error message saying something about a procesor
#1776 [16:28] <mike_> it says the installation package isnt supported by the procesor
#1777 [16:29] <CubeTheThird> mike_, .. I don't think you downloaded the right one. Get the 3rd download (win 64 exe)
#1778 [16:30] <mike_> oops, sorry about that
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#1782 [16:39] <douglas> Set run directory to C:\Users\Rs\Desktop Native Launcher Version: 301 Operating System: Windows 8 Pro Application Hash: 21880fed62e16988cda4de8d7591a6d2f5078044 Application Data directory: C:\Users\Rs\AppData\Roaming Executable Path: Minecraft.exe App Directory dir: C:\Users\Rs\Desktop Start dir: C:/Users/Rs/Desktop Launcher dir: C:/Users/Rs/Desktop/game TmpDir dir: C:/Users/Rs/Desktop/game Java Launcher hash: Java Versi
#1783 [16:39] <CubeTheThird> douglas, paste it onto http://paste.ubuntu.com and give the URL here.
#1784 [16:44] * him [him@notlogged] has joined #minecrafthelp
#1785 [16:44] <him> hello
#1786 [16:45] <him> I am looking if I could get the position of the block I place in the world in my java code. any help would be appreciated
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#1792 [16:49] <CubeTheThird> him, this chatroom is for tech support. I recommend you ask on the minecraft forums about that
#1793 [16:49] <felipezitor714> was
#1794 [16:49] * iffyboss [iffyboss@notlogged] has joined #minecrafthelp
#1795 [16:50] <felipezitor714> i from is colombia
#1796 [16:50] <felipezitor714> hablar spanis
#1797 [16:50] <CubeTheThird> felipezitor714, we only speak English here
#1798 [16:50] <willies952002> ^^
#1799 [16:52] <felipezitor714> no
#1800 [16:52] <CubeTheThird> ??> felipezitor714 lang/es
#1801 [16:52] <Absol> felipezitor714: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1802 [16:53] <iffyboss> i need help umm i can not play 1.8.9 i changed the verson but it wont let me play mutiplayer
#1803 [16:54] <CubeTheThird> iffyboss, what happens when you try?
#1804 [16:55] <iffyboss> it only lets me play the demo but i buoght the full version like 4 mouths ago
#1805 [16:55] <CubeTheThird> iffyboss, what is your minecraft username?
#1806 [16:56] <iffyboss> IffyBoss
#1807 [16:56] <CubeTheThird> iffyboss, when you login to account.mojang.com/me do you see that name there?
#1808 [16:57] <mike_> it downloaded
#1809 [16:57] <iffyboss> hold on let me look
#1810 [16:57] <CubeTheThird> mike_, install it?
#1811 [16:58] <mike_> im doing the setup wizard
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#1813 [17:00] <mike_> now it says this opperating system is not supported
#1814 [17:00] <willies952002> what OS?
#1815 [17:01] <CubeTheThird> O.o
#1816 [17:01] <mike_> i dont kno exactly
#1817 [17:01] <urielsalis> mike_, you downloaded the 64 bits version or the 32?
#1818 [17:01] <mike_> 64
#1819 [17:02] <willies952002> you're running Windows NT 10.0, AKA Windows 10
#1820 [17:02] <urielsalis> mike_, can you give me your dxdiag?
#1821 [17:02] <mike_> yes win 10
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#1823 [17:02] <mike_> this? http://paste.ubuntu.com/15467912/
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#1825 [17:03] <iffyboss> yes
#1826 [17:03] <ELIUD> no puedo habrir el minecraft
#1827 [17:03] <CubeTheThird> iffyboss, are you logged into the game launcher using the same email?
#1828 [17:03] <urielsalis> ELIUD, que pasa cuando intentas?
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#1830 [17:04] <iffyboss> no i loged out and then loged back in but nothing happened
#1831 [17:04] <ELIUD> me dice que hay un problema
#1832 [17:04] <CubeTheThird> iffyboss, it still gives you demo?
#1833 [17:04] <iffyboss> hold on
#1834 [17:05] <urielsalis> ELIUD, cual?
#1835 [17:05] <urielsalis> ??> mike_ gpu/intel/win10
#1836 [17:05] <Absol> mike_: If you are running Windows 10 with Intel HD Graphics on 1st or 2nd Generation Intel Core Processors, you may need to downgrade your Java to Java 8u51 to work around an issue with Java that prevents Minecraft from working. The default Minecraft installation comes with Java 8u25, and is hence not affected.
#1837 [17:05] <Absol> mike_: Note that Intel HD Graphics on 1st or 2nd Generation processors on Windows 10 are NOT supported by Intel, hence #minecrafthelp will also not support this configuration.
#1838 [17:05] <Absol> mike_: Related bug report: http://bit.ly/1LjDe16
#1839 [17:05] <iffyboss> yes
#1840 [17:06] <CubeTheThird> iffyboss, ok let's reset your launcher profile. In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
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#1843 [17:10] <urielsalis> mike_, download and install http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin8.1/VGA/VGA_Intel_Win81_64_VER101810341201.zip
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#1860 [17:28] <OldGrandpaGames> i still didn't get an email back
#1861 [17:28] <GreyVulpine> You will, when they get to it
#1862 [17:28] <OldGrandpaGames> it's getting me irratated
#1863 [17:28] * Typo_Flac [Typo_Flac@notlogged] has joined #minecrafthelp
#1864 [17:29] <GreyVulpine> Unfortunately, coming back here repeatedly will not speed up the process
#1865 [17:29] <OldGrandpaGames> well im letting you know that i sent it
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#1867 [17:30] <GreyVulpine> Alright. Duly noted.
#1868 [17:30] <Typo_Flac> Hello. Is there anyone here who can help me with MC:Windows 10?
#1869 [17:30] <OldGrandpaGames> Its not like everyday someone who actually payed for their account gets migrated
#1870 [17:31] <GreyVulpine> You'd be surprised.
#1871 [17:31] <Typo_Flac> Anyone? Just say so please
#1872 [17:31] <OldGrandpaGames> tell me how much complaints you got about migrated account today?
#1873 [17:31] <OldGrandpaGames> other then me
#1874 [17:32] <urielsalis> I get 3-4 daily and im not on a lot of the day
#1875 [17:32] <urielsalis> Typo_Flac, whats your issue?
#1876 [17:32] <OldGrandpaGames> did you ever help them get it back?
#1877 [17:32] <urielsalis> We cant
#1878 [17:32] <urielsalis> Only Mojang can
#1879 [17:33] <OldGrandpaGames> Well they're slow as'f
#1880 [17:33] <Typo_Flac> I've been trying to port it to the Raspberry Pi 2's Windows 10, but I can't seem to do it
#1881 [17:33] <Typo_Flac> MC:Win 10 i mean
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#1883 [17:33] <urielsalis> Typo_Flac, Windows 10 for the Rpi2 is another edition iirc
#1884 [17:34] <CubeTheThird> they are a relatively small company with millions of clients. It comes as no surprised they they get backlogged from time to time with email responses
#1885 [17:34] <urielsalis> Typo_Flac, plus the rpi2 doesnt meet the requirements of it
#1886 [17:34] <Typo_Flac> What do you mean?
#1887 [17:34] <OldGrandpaGames> so your saying someone cracked my account?
#1888 [17:34] <urielsalis> Typo_Flac, its Windows 10 IoT
#1889 [17:35] <GreyVulpine> OldGrandpaGames - We haven't told you anything other than to wait for Mojang to respond back to you
#1890 [17:35] <Typo_Flac> Yeah, I know, but shouldn't I be able to package the app so the Pi can understand it?
#1891 [17:35] <OldGrandpaGames> [17:36] <CubeTheThird> they are a relatively small company with millions of clients. It comes as no surprised they they get backlogged from time to time with email responses
#1892 [17:35] <NeonSparkz> I need help with lauching Minecraft it says that the Pixel Format is not accelerated . I've tried all the other forms and non of them work please help .
#1893 [17:36] <OldGrandpaGames> what does that mean?
#1894 [17:36] <GreyVulpine> OldGrandpaGames - Indeed. And you're reading into that more than you should.
#1895 [17:36] <NeonSparkz> Can you help please
#1896 [17:36] <GreyVulpine> OldGrandpaGames - Go away, spend some time away from here, and you'll get a response before you know it
#1897 [17:36] <CubeTheThird> OldGrandpaGames, it means they get more emails in then they can send out in a day
#1898 [17:37] <Typo_Flac> @Neon did you just upgrade to Win. 10?
#1899 [17:37] <OldGrandpaGames> i have been waiting for 10 hours!
#1900 [17:37] <NeonSparkz> Yes
#1901 [17:37] <urielsalis> Typo_Flac, without the source code, no
#1902 [17:37] <GreyVulpine> And you'll keep waiting until you get a response. Have a good day.
#1903 [17:37] <Typo_Flac> Ok so are your display drivers intel?
#1904 [17:37] <urielsalis> Typo_Flac, Windows 10 IoT its not Windows 10, its just something like it
#1905 [17:37] <OldGrandpaGames> this is bullcrap
#1906 [17:37] <NeonSparkz> Yes
#1907 [17:37] <GreyVulpine> !k OldGrandpaGames
#1908 [17:37] * GreyBot kicked OldGrandpaGames from #minecrafthelp (Reason: ldGrandpaGames :<Kicks:1501>)
#1909 [17:38] <urielsalis> NeonSparkz, we need a dxdiag report. Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1910 [17:38] <NeonSparkz> I have that
#1911 [17:38] <Typo_Flac> Then we'll be able to see if yer drivers are compatible
#1912 [17:38] <NeonSparkz> http://paste.ubuntu.com/15468379/
#1913 [17:39] <Typo_Flac> Checking...
#1914 [17:39] * techno156 [techno156@notlogged] has quit. (Ping timeout: 190 seconds)
#1915 [17:39] <urielsalis> NeonSparkz, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#1916 [17:39] * Jaalonge [Jaalonge@notlogged] has joined #minecrafthelp
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#1918 [17:40] <Typo_Flac> Currently intel only supports HD Graphics cards for Win. 10
#1919 [17:40] <urielsalis> Typo_Flac, what?
#1920 [17:40] <urielsalis> Typo_Flac, no
#1921 [17:41] <Mb_> Parent trying to help
#1922 [17:41] <NeonSparkz> So there no way I can keep windows 10 and play Minecraft
#1923 [17:41] <urielsalis> NeonSparkz, we gave you other 2 options
#1924 [17:41] <Typo_Flac> @Neon I had this problem recently
#1925 [17:41] <NeonSparkz> Could you fix it ?
#1926 [17:41] <urielsalis> Typo_Flac, not all intel hd graphics are the same
#1927 [17:41] <Jaalonge> Hello! I have been having crashing problems w/minecraft. I have an integrated intel graphics driver and I am looking for a fix.
#1928 [17:41] <urielsalis> NeonSparkz, we told you what to do
#1929 [17:42] <Typo_Flac> It was very sad, but I had to revert back to win 7
#1930 [17:42] <NeonSparkz> ok thanks for the help guys
#1931 [17:42] <urielsalis> Typo_Flac, http://www.intel.com/content/www/us/en/support/graphics-drivers.html, and if you cant find it there(Just intel HD Graphics) you look the cpu in ark and comparte to http://www.intel.com/content/www/us/en/support/graphics-drivers/000005538.html
#1932 [17:42] <Mb_> We have 1.9 on Mac pc. Son trying to battle enderdragon butt all arrows and swords go through it. What has changed?
#1933 [17:43] <urielsalis> Typo_Flac, most are updated to 10 or 8.1, just the older ones are 7 only
#1934 [17:43] <NeonSparkz> Well , Have a good day guys
#1935 [17:43] <Jaalonge> u2
#1936 [17:43] <NeonSparkz> bye
#1937 [17:43] <Typo_Flac> I'm trying to say that many drivers I see besides Intel HD Graphics aren't supported by win.10
#1938 [17:44] * NeonSparkz [NeonSparkz@notlogged] has quit. (Quit: Web client closed)
#1939 [17:44] <Typo_Flac> So I have the app folder for MC:Win 10, can I package it as an .appx file?
#1940 [17:44] <Jaalonge> I have a lenovo pc and there are not ay available drivers.
#1941 [17:44] <Jaalonge> any available drivers*
#1942 [17:44] <urielsalis> Jaalonge, we need a dxdiag report. Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1943 [17:44] * theo [theo@notlogged] has joined #minecrafthelp
#1944 [17:45] <urielsalis> Typo_Flac, according to that link, 3 is 8.1, 3 is 10, 1 is 7
#1945 [17:45] <Jaalonge> Should I just paste the report in here, or leave a link to it?
#1946 [17:45] <urielsalis> Jaalonge, link please
#1947 [17:45] <Typo_Flac> Never mind
#1948 [17:45] <Typo_Flac> So I have the app folder for MC:Win 10, can I package it as an .appx file?
#1949 [17:45] <Jaalonge> http://paste.ubuntu.com/15468406/\
#1950 [17:46] <Jaalonge> There is my report.
#1951 [17:46] <urielsalis> Typo_Flac, Windows 10 for the rpi is not the same as Windows 10, you cant run desktop apps in it
#1952 [17:46] * theo [theo@notlogged] has quit. (Client Quit)
#1953 [17:46] <urielsalis> Typo_Flac, you can use raspbian that is the default and get the .jar from regular pc minecraft, that is more complete
#1954 [17:46] <Typo_Flac> Yeah but can't I package an app in .appx format?
#1955 [17:46] <urielsalis> without the code, no
#1956 [17:46] * Kasey [Kasey@notlogged] has joined #minecrafthelp
#1957 [17:46] * Mb__ [Mb__@notlogged] has joined #minecrafthelp
#1958 [17:47] <Typo_Flac> I have the source folder so is that a yes?
#1959 [17:47] <urielsalis> Jaalonge, there are no drivers for your graphic card for Windows 10, downgrade to Windows 8.1, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#1960 [17:47] <urielsalis> Typo_Flac, thats not the source code
#1961 [17:47] <CubeTheThird> urielsalis, one sec about Jaalonge
#1962 [17:47] <Jaalonge> Ok then, thanks.
#1963 [17:47] <CubeTheThird> Jaalonge, hold on
#1964 [17:47] <Jaalonge> Alright.
#1965 [17:47] <CubeTheThird> Jaalonge, delete your game launcher, and install the newer one from https://minecraft.net/download
#1966 [17:48] * Mb_ [Mb_@notlogged] has quit. (Ping timeout: 195 seconds)
#1967 [17:48] <urielsalis> Typo_Flac, https://www.raspberrypi.org/forums/viewtopic.php?f=78&t=132918
#1968 [17:48] * Mb_ [Mb_@notlogged] has joined #minecrafthelp
#1969 [17:49] <Typo_Flac> WHY DIDN'T I SEE THIS BEFORE??
#1970 [17:49] * theo [theo@notlogged] has joined #minecrafthelp
#1971 [17:49] <urielsalis> Typo_Flac, literally first google result of "Minecraft Windows 10 edition in rpi
#1972 [17:49] <urielsalis> Typo_Flac, literally first google result of "Minecraft Windows 10 edition in rpi
#1973 [17:49] * theo [theo@notlogged] has left #minecrafthelp
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#1975 [17:50] * Mb__ [Mb__@notlogged] has quit. (Ping timeout: 195 seconds)
#1976 [17:51] <Typo_Flac> Ok... so the only way I can get 10 is if I have an XBox, a Phone, or a Computer??
#1977 [17:51] <saw92> Can someone tell me how to get online with Minecraft on Xbox One ty
#1978 [17:51] <urielsalis> Typo_Flac, and for now, windows 10 edition is pc only
#1979 [17:51] <Typo_Flac> @Saw do you have XBox live?
#1980 [17:51] <CubeTheThird> Typo_Flac, perhaps try MInecraft: PI edition?
#1981 [17:51] <urielsalis> Typo_Flac, or regular minecraft?
#1982 [17:51] <CubeTheThird> urielsalis, you can't do PC edition on ARM
#1983 [17:52] <Typo_Flac> I'm trying that too but can't get multiplayer (on PiEdit.)
#1984 [17:52] <urielsalis> CubeTheThird, oh right, lwjgl
#1985 [17:52] <saw92> @Typo yes I'm trying to hook it up for my son and I am very confused
#1986 [17:52] <urielsalis> CubeTheThird, maybe you could compile lwjgl for arm yourself, but that will most likely run horribly or dont work at all
#1987 [17:52] <Typo_Flac> Ok Saw so what exactly are you trying to do?
#1988 [17:53] * star [star@notlogged] has joined #minecrafthelp
#1989 [17:53] <CubeTheThird> urielsalis, ya I've heard of people doing it. Performance is terrible though
#1990 [17:53] <Typo_Flac> @Uriel and Cube so can I get Multiplayer on mc: pi?
#1991 [17:53] <saw92> Typo he wants to go on to play with other with mini games or just in general online
#1992 [17:54] <saw92> @Typo I don't even know if its possible he watches them youtube videos of others playing together
#1993 [17:54] <CubeTheThird> Typo_Flac, I don't know that it supports multiplayer
#1994 [17:54] <Typo_Flac> @Saw you can't play online multi without Xbox live Gold
#1995 [17:54] <CubeTheThird> Typo_Flac, if you want to play a game like minecraft, use an actual computer
#1996 [17:55] <Typo_Flac> mega ultra facepalm
#1997 [17:55] * bub [bub@notlogged] has joined #minecrafthelp
#1998 [17:55] <saw92> @typo he has the xbox live gold membership
#1999 [17:55] <Typo_Flac> That's not the point!!!!
#2000 [17:55] <urielsalis> Typo_Flac, even if you make it run in the rpi, performance will be horrible
#2001 [17:55] <GreyVulpine> Typo_Flac - So, tell us your point
#2002 [17:55] <star> my crasg report said this what do i do?: at com.pam.harvestcraft.BlockPamSink.func_149691_a(BlockPamSink.java:75) thats the 1st line in head stacktrace!! PLEASE HELP
#2003 [17:55] <Typo_Flac> @Saw ok that was just a hunch anyway
#2004 [17:55] <urielsalis> ??> star mods
#2005 [17:55] <Absol> star: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2006 [17:55] <Absol> star: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2007 [17:56] <urielsalis> saw92, ask in the forums, we have very few péople that know something apart from the pc edition
#2008 [17:56] <CubeTheThird> saw92, to do multiplayer on the console, he would either have to invite friends to join, or get invited by friends. There aren't "servers" for it
#2009 [17:56] <Typo_Flac> @Uriel and Cube I am trying to play minecraft:Pi edition with my family and I want to play multiplayer
#2010 [17:56] <GreyVulpine> Typo_Flac - Good luck with that.
#2011 [17:57] <saw92> thank you like I said I didn't know much on how to do it so I came here..
#2012 [17:57] * Kasey_ [Kasey_@notlogged] has joined #minecrafthelp
#2013 [17:57] <star> ... okay... i looked Everywhere...
#2014 [17:57] <star> but okay bye then
#2015 [17:57] <star> i don't know what to do
#2016 [17:57] <urielsalis> star, is a issue with haverstcraft, look it up
#2017 [17:57] <bub> I bought 2 copies of minecraft windows 10 beta, one for me and one for my son. Is there a way to get a discount on the Java version, as I will have to purchase twice again for both of us?
#2018 [17:57] * saw92 [saw92@notlogged] has quit. (Quit: Web client closed)
#2019 [17:58] <willies952002> star, is it a Spigot plugin that you are having issues with?
#2020 [17:58] * Jaalonge [Jaalonge@notlogged] has quit. (Quit: Web client closed)
#2021 [17:58] <Typo_Flac> *Ahem* Can Minecraft:Pi Edition play on LAN with the current version??
#2022 [17:58] <GreyVulpine> Typo_Flac - No, it cannot
#2023 [17:58] <bub> I have also purchased minecraft ps3
#2024 [17:58] <willies952002> oh nvm... that's a forge mod
#2025 [17:58] <Typo_Flac> @Bub I don't think so; sorry
#2026 [17:58] <urielsalis> Typo_Flac, please tell me you are not seriously considering using a rpi2 to play games
#2027 [17:59] <Typo_Flac> It works the other way around
#2028 [17:59] <Typo_Flac> Can you help me?
#2029 [17:59] <bub> I just figured because win 10 is free for Java owners
#2030 [17:59] <GreyVulpine> Typo_Flac - Nobody here can help you on that
#2031 [17:59] <star> ok
#2032 [18:00] <GreyVulpine> bub - Unfortunately, it's still full price.
#2033 [18:00] * Lord_Teroh [Lord_Teroh@notlogged] has joined #minecrafthelp
#2034 [18:00] <Typo_Flac> This is not a support channel for all mc versions?
#2035 [18:00] <GreyVulpine> Typo_Flac - Nope.
#2036 [18:00] <Typo_Flac> Goodbye.
#2037 [18:00] <GreyVulpine> Typo_Flac - You're welcome to provide your services here on whatever version of Minecraft you're familiar with, but we're mainly PC support here
#2038 [18:01] <GreyVulpine> Have a good one
#2039 [18:01] <Lord_Teroh> Not sure if this is a support issue or what, but I'm looking for a crafting calculator that gives a list of possible items based on what I have in my inventory.
#2040 [18:01] <bub> ok, do I have to purchase twice for Java in order to play together with my son?
#2041 [18:01] <GreyVulpine> bub - Yes.
#2042 [18:01] * _123DMWM [_123DMWM@notlogged] has quit. (Ping timeout: 198 seconds)
#2043 [18:01] * Kasey [Kasey@notlogged] has quit. (Ping timeout: 195 seconds)
#2044 [18:01] <Kasey_> minecraft is crashing on me. it looks like this: Completely ignored arguments: [--nativeLauncherVersion, 301] [18:44:35] [Client thread/INFO]: Setting user: GeeWizzBatman [18:44:35] [Client thread/INFO]: (Session ID is <censored>) [18:44:36] [Client thread/INFO]: LWJGL Version: 2.9.4 [18:44:36] [Client thread/INFO]: Reloading ResourceManager: Default [18:44:36] [Sound Library Loader/INFO]: Starting up SoundSystem... [18:44:37] [T
#2045 [18:02] <urielsalis> Kasey_, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2046 [18:03] * star [star@notlogged] has quit. (Ping timeout: 195 seconds)
#2047 [18:03] * mrineedhelp [mrineedhelp@notlogged] has joined #minecrafthelp
#2048 [18:03] * Kasey [Kasey@notlogged] has joined #minecrafthelp
#2049 [18:04] * Typo_Flac [Typo_Flac@notlogged] has quit. (Ping timeout: 195 seconds)
#2050 [18:04] <Kasey> minecraft keeps crashing on me. it says this: Completely ignored arguments: [--nativeLauncherVersion, 301] [18:44:35] [Client thread/INFO]: Setting user: GeeWizzBatman [18:44:35] [Client thread/INFO]: (Session ID is <censored>) [18:44:36] [Client thread/INFO]: LWJGL Version: 2.9.4 [18:44:36] [Client thread/INFO]: Reloading ResourceManager: Default [18:44:36] [Sound Library Loader/INFO]: Starting up SoundSystem... [18:44:37] [Threa
#2051 [18:04] <mrineedhelp> ok i have been haveing a problem connecting to any server i ty and cannot load a singleplayer world.
#2052 [18:04] <urielsalis> Kasey, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2053 [18:04] <urielsalis> mrineedhelp, go to options, graphics settings and set VBO and VSync to on
#2054 [18:04] <bub> ok thanks
#2055 [18:04] <Kasey> plus lots more stuff
#2056 [18:04] * _123DMWM [_123DMWM@notlogged] has joined #minecrafthelp
#2057 [18:05] * Kasey_ [Kasey_@notlogged] has quit. (Ping timeout: 195 seconds)
#2058 [18:05] <mrineedhelp> nope
#2059 [18:05] <mrineedhelp> didnt work
#2060 [18:06] <urielsalis> mrineedhelp, does it say something when you try?
#2061 [18:06] <urielsalis> mrineedhelp, to play
#2062 [18:06] * jefferson [jefferson@notlogged] has joined #minecrafthelp
#2063 [18:06] <mrineedhelp> it says failed to create chiled event loop
#2064 [18:07] * chico221 [chico221@notlogged] has joined #minecrafthelp
#2065 [18:07] <mrineedhelp> java.lang.IllegalStateException: failed to create a child event loop
#2066 [18:07] <mrineedhelp> thats what it says
#2067 [18:07] <urielsalis> mrineedhelp, what antivirus you have?
#2068 [18:07] <mrineedhelp> nortan, safe eyes
#2069 [18:07] <urielsalis> ??> mrineedhelp av/norton
#2070 [18:07] <Absol> mrineedhelp: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#2071 [18:07] <urielsalis> ??> mrineedhelp av/norton/uninstall
#2072 [18:07] <Absol> mrineedhelp: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#2073 [18:08] * ballSack [ballSack@notlogged] has joined #minecrafthelp
#2074 [18:08] * Absol kicked ballSack from #minecrafthelp (Reason: allSack :Keep it civilized, you are just a human)
#2075 [18:08] <willies952002> lol
#2076 [18:09] <mrineedhelp> i have already tried that, and i bought a new computer, and a new modem. it not my account because i try my account on friends computer and it works
#2077 [18:09] * BowSack [BowSack@notlogged] has joined #minecrafthelp
#2078 [18:09] <urielsalis> mrineedhelp, norton in the issue
#2079 [18:09] <willies952002> ^^
#2080 [18:09] <urielsalis> mrineedhelp, uninstall it with the tool I gave yo
#2081 [18:09] * chico221 [chico221@notlogged] has quit. (Client Quit)
#2082 [18:09] <willies952002> IMO, Norton should be filed in the "Malware" portion of a virus definition table
#2083 [18:09] <mrineedhelp> i have and i bought a new computer, and a new modem
#2084 [18:11] <BowSack> My minecraft says Pixel format not accelerated
#2085 [18:11] <urielsalis> mrineedhelp, and those arent the issues
#2086 [18:11] <mrineedhelp> it still hasnt worked. i used a different outlet, and it worked but once i changed outlets, it stopped
#2087 [18:11] <urielsalis> BowSack, hi again
#2088 [18:11] <urielsalis> BowSack, you have a dxdiag?
#2089 [18:11] <BowSack> yes
#2090 [18:11] <urielsalis> mrineedhelp, please humour me and uninstall norton using ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#2091 [18:11] * bub [bub@notlogged] has quit. (Ping timeout: 195 seconds)
#2092 [18:11] <urielsalis> BowSack, give me the link
#2093 [18:11] * jefferson [jefferson@notlogged] has quit. (Quit: Web client closed)
#2094 [18:11] <BowSack> I downgraded to windows 7
#2095 [18:12] <BowSack> hold on Iwill get the link
#2096 [18:12] <GreyVulpine> BowSack - Dxdiag link, please
#2097 [18:12] <mrineedhelp> k now what
#2098 [18:12] <urielsalis> mrineedhelp, its impossible to have uninstalled it so quickly
#2099 [18:13] <mrineedhelp> no, i just downladed it.
#2100 [18:13] <urielsalis> mrineedhelp, run it
#2101 [18:13] <Lord_Teroh> Run the uninstaller, then reboot your computer.
#2102 [18:14] <mrineedhelp> how can i know this works and i wont get trojan horses like last time
#2103 [18:14] <urielsalis> mrineedhelp, for the later one, get an av that works
#2104 [18:14] <urielsalis> mrineedhelp, like avast
#2105 [18:14] * TeBBr [TeBBr@notlogged] has joined #minecrafthelp
#2106 [18:14] * Ferrisirocks [Ferrisirocks@notlogged] has joined #minecrafthelp
#2107 [18:15] <Ferrisirocks> http://paste.ubuntu.com/15468726/
#2108 [18:15] <TeBBr> hello its anyone here?
#2109 [18:15] <mrineedhelp> i have tried avast before, i didnt work
#2110 [18:15] <urielsalis> 166 people
#2111 [18:15] <urielsalis> Ferrisirocks, there are no drivers for your graphic card for Windows 10, downgrade to Windows 8.1, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2112 [18:15] <TeBBr> ohyeaaa
#2113 [18:15] <Lord_Teroh> Avast, Windows Security Essentials, AVG, anything but Norton.
#2114 [18:15] * Ferrisirocks [Ferrisirocks@notlogged] has quit. (Client Quit)
#2115 [18:15] * BowSack [BowSack@notlogged] has quit. (Ping timeout: 195 seconds)
#2116 [18:15] <urielsalis> Lord_Teroh, Common Sense(tm)
#2117 [18:16] <urielsalis> :P
#2118 [18:16] <mrineedhelp> where in nortan would the issue be caused?
#2119 [18:16] <Lord_Teroh> It being Norton.
#2120 [18:16] <GreyVulpine> All of it, which is why we're telling you to uninstall it
#2121 [18:16] <TeBBr> can anyone help me ? just downloaded minecraft and as i want to play it it keeps crashing (i figured out somehow its because of my videocard driver that i've already refreshed) but it keeps going can anyone check this?
#2122 [18:16] <urielsalis> TeBBr, we need a dxdiag report. Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2123 [18:17] * AbsolutePenny2 [AbsolutePenny2@notlogged] has joined #minecrafthelp
#2124 [18:17] <mrineedhelp> im not uninstalling it with out my father here, lol.
#2125 [18:17] <urielsalis> mrineedhelp, then come back when he is here
#2126 [18:18] <mrineedhelp> he wont come back for a really long time
#2127 [18:18] <mrineedhelp> but i gtg tanks anyways i will try it later
#2128 [18:18] * urielsalis tips hat
#2128 [18:18] * mrineedhelp [mrineedhelp@notlogged] has quit. (Quit: Web client closed)
#2129 [18:18] <AbsolutePenny2> Just bought the game without realizing autentication processes were down and wondering how to get a refund.
#2130 [18:18] <urielsalis> AbsolutePenny2, they are not down
#2131 [18:18] <urielsalis> AbsolutePenny2, why you think that? :)
#2132 [18:19] <AbsolutePenny2> My first account I could not log in so I bought the game again and I can't login with that either. I triple checked the credentials and they are correct and even tried a password reset. Wont allow me to log in
#2133 [18:19] <CubeTheThird> AbsolutePenny2, can't login to the game or the website?
#2134 [18:19] <urielsalis> ??> AbsolutePenny2 login/throttle
#2135 [18:19] <Absol> AbsolutePenny2: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2136 [18:19] <Absol> AbsolutePenny2: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2137 [18:20] <TeBBr> urielsails i made it can i pm you the link?
#2138 [18:20] <AbsolutePenny2> I understand that but I had just bought it and went into the game to log in for the first time and it didnt work so
#2139 [18:20] <AbsolutePenny2> So there were no previous failed login attempts
#2140 [18:21] <urielsalis> TeBBr, it doesnt have any private info in it :)
#2141 [18:21] <urielsalis> AbsolutePenny2, its per network, not account
#2142 [18:21] <TeBBr> fasef
#2143 [18:21] <TeBBr> http://paste.ubuntu.com/15468751/
#2144 [18:21] <TeBBr> then this one
#2145 [18:21] <CubeTheThird> AbsolutePenny2, what does it tell you when you try logging in?
#2146 [18:21] <TeBBr> the game keeps crashing even in the login screen
#2147 [18:22] <urielsalis> TeBBr, there are no drivers for your graphic card for Windows 10, downgrade to Windows 8.1, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2148 [18:22] <AbsolutePenny2> Im still not understanding fully. I literally bought the game 5 minutes ago. Purchase said complete and I went to game to login an it wouldnt let me so i wouldnt know why its locked and it tells me invalid credentials
#2149 [18:22] <GreyVulpine> Are.. you sure you're using the right email/password?
#2150 [18:23] <AbsolutePenny2> Yes, I even wrote them down so they are correct.
#2151 [18:23] * Kasey [Kasey@notlogged] has quit. (Ping timeout: 195 seconds)
#2152 [18:24] <TeBBr> so i shall downgrade my OS to win8.1 or buy a new videocard?
#2153 [18:24] <urielsalis> TeBBr, your desicion
#2154 [18:24] <TeBBr> so if i downgrade it to win 8.1 it will have a 100% chance to make it run right?
#2155 [18:24] <CubeTheThird> AbsolutePenny2, again, what exactly does it tell you when you try logging in?
#2156 [18:25] <urielsalis> TeBBr, should and if you go to a computer shop or reddit.com/r/buildapc to get one recommended it should also work
#2157 [18:25] <TeBBr> because im using a laptop not a pc so buying a videocard will not be possible
#2158 [18:25] <urielsalis> TeBBr, yeah, no graphics card in laptop
#2159 [18:26] <TeBBr> well just a tiny bit more question how is it possible to downgrade an OS shall i just download a 8.1 os and make it run or it needs some special act?
#2160 [18:26] <AbsolutePenny2> (InvalidCredentialsException: Invalid Credentials. Invalid username or password.)
#2161 [18:26] <urielsalis> ??> TeBBr win/downgrade
#2162 [18:26] <Absol> TeBBr: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2163 [18:26] <urielsalis> ??> AbsolutePenny2 login/throttle
#2164 [18:26] <Absol> AbsolutePenny2: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2165 [18:26] <Absol> AbsolutePenny2: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2166 [18:27] * Rakesh_Mojamilitakary [Rakesh_Mojamilitakary@notlogged] has joined #minecrafthelp
#2167 [18:27] <AbsolutePenny2> login/throttle? And thats fine about the lockout but, again, i just bought it so there is no way to be a failed login attempt. it shouldnt be locked out
#2168 [18:28] <CubeTheThird> AbsolutePenny2, didn't you buy it twice?
#2169 [18:28] <TeBBr> usielsalis thank you for your kind help i really appreciate it
#2170 [18:28] <AbsolutePenny2> No i didn't buy it twice
#2171 [18:28] <urielsalis> Rakesh_Mojamilitakary, hi again BowSack, you have the dxdiag?
#2172 [18:28] * urielsalis tips hat
#2172 [18:28] <CubeTheThird> AbsolutePenny2, are you unable to login to the website?
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#2174 [18:29] <Rakesh_Mojamilitakary> I need help heres the dx link http://paste.ubuntu.com/15468790/
#2175 [18:29] <AbsolutePenny2> Yes, I can't login to the websites. Minecraft.net as well as Mojang.com
#2176 [18:29] <CubeTheThird> AbsolutePenny2, and you've tried resetting your password?
#2177 [18:29] <Rakesh_Mojamilitakary> Help?! My minecraft says lack of updated graphics link is here http://paste.ubuntu.com/15468790/
#2178 [18:30] <AbsolutePenny2> Yes, I went through that process and tried to login with that password and still wouldn't
#2179 [18:30] <urielsalis> Rakesh_Mojamilitakary, download and install https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit
#2180 [18:30] <CubeTheThird> AbsolutePenny2, are you currently on a public network, such as at a library or hotel?
#2181 [18:30] <AbsolutePenny2> I am on a home network
#2182 [18:30] <urielsalis> AbsolutePenny2, you are in a VPN?
#2183 [18:31] * Max [Max@notlogged] has joined #minecrafthelp
#2184 [18:31] <Max> all the servers in my list wont connect
#2185 [18:31] * brenda [brenda@notlogged] has quit. (Client Quit)
#2186 [18:32] <AbsolutePenny2> What do you mean by VPN
#2187 [18:32] * jjs999jjs_znc [jjs999jjs_znc@notlogged] has quit. (Quit: Leaving)
#2188 [18:32] <CubeTheThird> AbsolutePenny2, is there anyone else on your network with a Mojang account?
#2189 [18:27] <urielsalis> Max, what happens when you try?
#2190 [18:27] <AbsolutePenny2> No one else has a Mojang account here
#2191 [18:27] <Max> It says connection timed out
#2192 [18:28] <CubeTheThird> AbsolutePenny2, then all we can recommend is waiting 3 hours without attempting to login, reset your password once more, then try again
#2193 [18:28] <urielsalis> Max, does mctest.ae97.net work?
#2194 [18:28] <Rakesh_Mojamilitakary> Done it, ran the app and my minecraft still wont work
#2195 [18:28] <urielsalis> Rakesh_Mojamilitakary, you installed it?
#2196 [18:28] <Max> it just stopped working after we got our new router
#2197 [18:28] <Rakesh_Mojamilitakary> yes I installed it
#2198 [18:29] <urielsalis> Rakesh_Mojamilitakary, did you rebooted like the drivers asked you too?
#2199 [18:29] <AbsolutePenny2> Ok, but still quick question. Am I able to get a refund or not?
#2200 [18:29] <urielsalis> ??> AbsolutePenny2 account/refund
#2201 [18:29] <Absol> AbsolutePenny2: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2202 [18:30] <Max> That site does not work
#2203 [18:30] <Rakesh_Mojamilitakary> I installed it and done everything but still nothing...
#2204 [18:30] <AbsolutePenny2> by avvount/refund do you mean that is in the URL like, Minecraft.com/account/refund
#2205 [18:30] <urielsalis> Max, is a minecraft server, join it in minecraft
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#2207 [18:30] <urielsalis> <urielsalis> Rakesh_Mojamilitakary, did you rebooted your pc like the drivers asked you too?
#2208 [18:30] <AbsolutePenny2> account not avvount
#2209 [18:31] <Rakesh_Mojamilitakary> yes I have
#2210 [18:31] <urielsalis> Rakesh_Mojamilitakary, you never left this chat
#2211 [18:32] * themarcelopvp_ [themarcelopvp_@notlogged] has joined #minecrafthelp
#2212 [18:32] <urielsalis> Rakesh_Mojamilitakary, you dont even have Windows 10
#2213 [18:32] <Max> the server didnt work
#2214 [18:32] <urielsalis> Rakesh_Mojamilitakary, You just changed the 10 for a 7
#2215 [18:32] <Max> none do
#2216 [18:33] <Omen> AbsolutePenny2, read the URL that Absol gave you
#2217 [18:33] <urielsalis> Max, can you run a speedtest in speedtest.net?
#2218 [18:33] * Rakesh_Mojamilitakary_ [Rakesh_Mojamilitakary_@notlogged] has joined #minecrafthelp
#2219 [18:34] <Max> now what
#2220 [18:34] <TeBBr> usielsalis i've got another problem here
#2221 [18:34] <Rakesh_Mojamilitakary_> Hello I believe we got disconnected I installed the app and and did the rooting as well
#2222 [18:34] <urielsalis> TeBBr, just ask
#2223 [18:34] <urielsalis> Max, give me the result :)
#2224 [18:35] * Lord_Ralex kicked Rakesh_Mojamilitakary_ from #minecrafthelp (Reason: akesh_Mojamilitakary_ :Just go away, you are not listening )
#2225 [18:35] * Lord_Ralex kicked Rakesh_Mojamilitakary from #minecrafthelp (Reason: akesh_Mojamilitakary :Rakesh_Mojamilitakary)
#2226 [18:35] <TeBBr> ppl say that after you made your windows from a downgraded OS like 8.1 to win 10 you have 30 days to downgrade it to windows 8.1
#2227 [18:35] <Max> the download speed or ping
#2228 [18:36] <urielsalis> Max, both
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#2231 [18:36] <TeBBr> i went to the recovery menu but there is no "downgrade to win 8.1" just 2 options
#2232 [18:36] <urielsalis> TeBBr, if you are out of the 30 days, you will have to clean install
#2233 [18:36] <Dapperblue> http://paste.ubuntu.com/15468826/
#2234 [18:36] <urielsalis> TeBBr, a computer shop will be able to help
#2235 [18:36] <Max> Ping: 17 Download speed:41.21
#2236 [18:37] <urielsalis> Dapperblue, there are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2237 [18:37] <TeBBr> thanks you :)
#2238 [18:37] <urielsalis> Max, does it work connected directly to the modem?
#2239 [18:37] * urielsalis tips hat
#2239 [18:38] <Max> what do you mean?
#2240 [18:38] <urielsalis> Max, you said that it started happening when you bought the new router
#2241 [18:38] <urielsalis> Max, does it happen when connected directly to the modem instead of to the router
#2242 [18:38] <urielsalis> ?
#2243 [18:39] <Max> i think yeah
#2244 [18:39] <urielsalis> can you try again?
#2245 [18:39] <urielsalis> brb
#2246 [18:40] <Max> im not very tech-savy
#2247 [18:41] <Max> you still there?
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#2252 [18:47] <Fronter57> hello my problem is that will not let me log into the minecraft launcher
#2253 [18:47] <Max> ill be back later
#2254 [18:47] * tennisminecrafter [tennisminecrafter@notlogged] has joined #minecrafthelp
#2255 [18:48] <Fronter57> hello my problem is that will not let me log into the minecraft launcher
#2256 [18:49] <tennisminecrafter> did you forget your password or something?
#2257 [18:51] <Fronter57> no
#2258 [18:52] <tennisminecrafter> idk im here for help too :D. maybe try to switch user when u do that it pops up a window with login options
#2259 [18:54] <tennisminecrafter> I dont suppose anyone knows what to do when your graphics driver has been out of date for years without updates? There aren't any for my computer and i was wondering if it was possible to install an entirely new series or something
#2260 [18:56] <tennisminecrafter> i have a link to the dxdiag paste: http://paste.ubuntu.com/15468872/
#2261 [18:57] <Fronter57> I enter all the information and I get the following message
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#2264 [18:59] <TItanRG> ??> tennisminecrafter win/dxdiag
#2265 [18:59] <Absol> tennisminecrafter: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2266 [18:59] <Fronter57> "Sorry,but we couldn't connect our servers. Please make sure that you are online and that Minecraft is not bloked"
#2267 [19:00] <tennisminecrafter> i did do what the support said, the final steps lead me here
#2268 [19:01] <Fronter57> and the day before I was playing
#2269 [19:01] <TItanRG> There are no drivers for your graphic card for Windows 10, downgrade to Windows 7, get a new graphic card(Only applicable to Desktop Computers) or use a different computer
#2270 [19:01] <TItanRG> ??> tennisminecrafter win/downgrade
#2271 [19:01] <Absol> tennisminecrafter: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2272 [19:02] <TItanRG> ??> Fronter57 launcher/crash-log
#2273 [19:02] <Absol> Fronter57: We need to see your crash log, which appears after a crash.
#2274 [19:02] <Absol> Fronter57: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2275 [19:02] <tennisminecrafter> thanks guys
#2276 [19:02] <TItanRG> Welcome :)
#2277 [19:02] <TItanRG> Welcome :)
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#2279 [19:05] <Fronter57> the next day I wanted to play minecraft but stayed all day in offline
#2280 [19:07] <Fronter57> then I closed my account but when I tried to re-enter not let me
#2281 [19:12] * Anzhi is now known as Anzhelika|Away
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#2283 [19:13] <Fronter57> I changed the password but still does not let me enter
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#2285 [19:15] * Shingo5 [Shingo5@notlogged] has joined #minecrafthelp
#2286 [19:15] <Shingo5> I tried to play on the hive server and when i go to join the server i get "failed to login the authentication servers are currently down for maintenance" but i checked and the servers are good
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#2290 [19:18] <Shingo5> i reinstalled minecraft and reboot my router
#2291 [19:18] * Ponywerk [Ponywerk@notlogged] has joined #minecrafthelp
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#2293 [19:18] <Marvin70700> Hello?
#2294 [19:18] * Ponywerk [Ponywerk@notlogged] has joined #minecrafthelp
#2295 [19:18] <Ponywerk> Hello
#2296 [19:18] <Shingo5> hi
#2297 [19:18] <Ponywerk> I have a question
#2298 [19:19] <Ponywerk> Is a support in here ?
#2299 [19:19] <Shingo5> idk
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#2301 [19:19] <Ponywerk> German ?
#2302 [19:19] <Shingo5> no
#2303 [19:21] <Ponywerk> i have purchased Minecraft un 2011 and bought a OptiFine Cap..... I think after changing my Username to the email address ( for the login) i only can play the demo version
#2304 [19:21] <Ponywerk> How i can play with my account ponywerk with the full version
#2305 [19:22] <Ponywerk> I have minecraft (purchased) since 2011 and now i only can play demo version
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#2308 [19:23] <sdfaf> helllo
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#2311 [19:27] <Lord_Teroh> Anyone know of a crafting calculator that gives a list of items that you can make from your inventory, rather than searching by end-result? Not looking for a mod (on Vanilla/Realms).
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#2316 [19:28] <Chrome> How do I post a video on my thread ?
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#2318 [19:29] <Omen> ??> Ponywerk account/bug/demo
#2319 [19:29] <Absol> Ponywerk: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
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#2324 [19:35] * danielogren82 [danielogren82@notlogged] has joined #minecrafthelp
#2325 [19:36] <danielogren82> Hello i have quite a big problem with my account and need to get in contact with some kind of support from mojang.
#2326 [19:37] * Gp_ [Gp_@notlogged] has joined #minecrafthelp
#2327 [19:38] <urielsalis> danielogren82, we are all volunteers here
#2328 [19:40] <danielogren82> Ah alright. Well my account have been hacked
#2329 [19:40] * JOSE [JOSE@notlogged] has joined #minecrafthelp
#2330 [19:40] <urielsalis> danielogren82, why you think that?
#2331 [19:40] * GP [GP@notlogged] has quit. (Ping timeout: 195 seconds)
#2332 [19:41] <Gp_> Hi on the minecraft launcher i click the bar that says play but then my screen just turns blank and nothing happens
#2333 [19:41] <urielsalis> ??> Gp_ launcher/log
#2334 [19:41] <Absol> Gp_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2335 [19:41] <Absol> Gp_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2336 [19:41] <danielogren82> Some user tried to change my password and emailadress connected to my account.
#2337 [19:42] <urielsalis> ??> danielogren82 account/hacked
#2338 [19:42] <danielogren82> Luckly i got this information over email.
#2339 [19:42] <Absol> danielogren82: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#2340 [19:42] <Absol> danielogren82: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#2341 [19:43] <danielogren82> Yes my account have been hacked. and it seems that the user have changed the name two times.
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#2343 [19:43] <danielogren82> Absol: Yes i have contacted them but havent got any answer yet.
#2344 [19:44] <Gp_> do i copy all of it cause i have been able to log onto minecraft before, this just happened for the first time ever
#2345 [19:44] * GoldenChicken [GoldenChicken@notlogged] has joined #minecrafthelp
#2346 [19:45] <GoldenChicken> Can anyone help me with login issues?
#2347 [19:45] <urielsalis> danielogren82, they are currently in a backlog
#2348 [19:46] <urielsalis> GoldenChicken, just ask
#2349 [19:46] <urielsalis> Gp_, what happens when you try?
#2350 [19:46] <danielogren82> urielsalis: Alright. Got it.
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#2352 [19:46] <Gp_> my screen just turns blank
#2353 [19:46] <GoldenChicken> It tells me that my username and password are incorrect even though I have changed my password multiple times and know my email by heart
#2354 [19:47] <urielsalis> ??> Gp_ launcher/log
#2355 [19:47] <Absol> Gp_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2356 [19:47] <Absol> Gp_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2357 [19:47] <urielsalis> ??> GoldenChicken login/throttle
#2358 [19:47] <Absol> GoldenChicken: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2359 [19:47] <Absol> GoldenChicken: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2360 [19:47] <GoldenChicken> Thank you I will try that.
#2361 [19:47] <Gp_> it also adds a 4th tab that says game output
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#2368 [19:57] <Gp_> http://paste.ubuntu.com/15469178/
#2369 [19:57] <Gp_> thats the link
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#2372 [20:02] <ishraqkhan> help
#2373 [20:03] <ishraqkhan> is anyone here
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#2379 [20:08] * Star [Star@notlogged] has joined #minecrafthelp
#2380 [20:09] <Star> I am having difficulty logging into my Minecraft account. Can anyone here help me resolve this issue?
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#2382 [20:11] <TheDuckRider> Hello, i have a problem with minecraft when i join a server, i can play a few minuites and then Java SE Binary Stopped working. Anyone can help?
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#2384 [20:13] <TheDuckRider> Hello, i have a problem with minecraft when i join a server, i can play a few minuites and then Java SE Binary Stopped working. Anyone can help?
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#2387 [20:14] <rt> I need help on making waypoints, I tried my best searching it up, but it led me to this, I need help to make wapoints on 1.9!
#2388 [20:15] <Starlight> My minecraft doesn't let me log into in the launcher, an nor can I log onto minecraft.net. I have reset my password several times. NOTHING WORKS. Please, if someone here help, I could use all the help I could get.
#2389 [20:15] <rt> Do you know what your password is after you reset it?
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#2391 [20:16] <rt> SOMEONE PLEASE HELP ME MAKE A WAYPOINT!
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#2393 [20:16] <Andrio> What's a waypoint?
#2394 [20:16] <Andrio> ??> Starlight login/throttle
#2395 [20:16] <Absol> Starlight: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2396 [20:16] <Absol> Starlight: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2397 [20:19] <Starlight> Okay, so the reason why I cannot log in, ( It says wrong username or password ) is because I have attempted to log in too many times and after 3 hours it should work?
#2398 [20:19] <Andrio> Yes/
#2399 [20:19] <Starlight> Alright, thank you!!
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#2407 [20:44] <suwicha> youtamrlinp
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#2409 [20:44] <suwicha> htouwcoi
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#2411 [20:44] <suwicha> okok
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#2413 [20:46] * osuka__ [osuka__@notlogged] has quit. (Quit: ...and the computer's sleeping again. Could someone wake it up for me?)
#2414 [20:50] <RidSkall> Eu estou com o erro Crash Report. Pelo o que eu vi ele é causado por os drives da placa de vídeo estarem desatualizados mas eles estão atualizados já fiz os procedimentos para resolver o problema mas n consigo termina-los, pois chego em uma parte da qual não sei fazer que seriaDepois de ter encontrado isso, olhar para o seu fabricante na tabela abaixo e ir para a sua " Auto-Detector local" e examinar seu computador para todos os drivers de out
#2415 [20:50] <azediazdoz> YORDIN
#2416 [20:50] <RidSkall> DIGITEI ERRADO é crash Report
#2417 [20:51] <RidSkall> olha isso altera as palavras
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#2427 [21:01] <Brodie> I need to know what email is linked to my mine craft account. My user is BreyerMC but I am told my user is not found
#2428 [21:04] <tyteen4a03> ??> Brodie account/retrieve-name
#2429 [21:04] <Absol> Brodie: You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
#2430 [21:04] * princess22 [princess22@notlogged] has joined #minecrafthelp
#2431 [21:05] <Brodie> It is said they sent them over right away. Where is it sent?
#2432 [21:07] * jadenege [jadenege@notlogged] has joined #minecrafthelp
#2433 [21:08] <jadenege> hi I have a graphic driver issue and game is not working it says that i have an outdated graphic card
#2434 [21:08] <jadenege> win10
#2435 [21:09] <princess22> hi.since we did the windows 10 update, our minecraft has not been working. it opens a page of text that says "the game has crashed" and pops up an error message "lack of updated graphics drivers".i followed the "fix the problem" tab and installed the Intel driver update software. i searched for updated drivers and found none. ive restarted. still getting the same message. here is the link to my dxdiag report. http://paste.ubuntu.com/15469442/
#2436 [21:09] <jadenege> i did that
#2437 [21:10] <jadenege> and here's the link to it : http://paste.ubuntu.com/15469456/
#2438 [21:10] <Omen> Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windowds
#2439 [21:10] <Omen> or buy a new computer
#2440 [21:11] <jadenege> should roll back driver work?
#2441 [21:11] <Omen> There is no supported driver that will function under windows 10 on that system
#2442 [21:12] <jadenege> that means
#2443 [21:12] <jadenege> even with new computer it wouldnt work under win 10 then
#2444 [21:12] <Omen> It would work on a newer computer because it would not be using as old of a chipset
#2445 [21:13] <jadenege> do you think downloading the game from win store would help?
#2446 [21:13] <Omen> Without video drivers you will not be able to play the game.
#2447 [21:13] <jadenege> ok then if i use a newer computer it will be ok...
#2448 [21:13] <Omen> There are no video drivers that work on Windows 10 for that old of a cpmputer
#2449 [21:14] <jadenege> ok one more question
#2450 [21:14] <Omen> Should be fine on a newer computer.
#2451 [21:14] <princess22> interesting. ok. i wasnt super impressed with windows 10 anyways.sounds like installing windows 9 or whatever comes before 10 is a pretty simple fix.
#2452 [21:14] <jadenege> how about rolling back the driver
#2453 [21:14] <jadenege> to an older state
#2454 [21:15] <Omen> jadenege, there is no driver for that old of a computer that will work on Windows 10. None
#2455 [21:15] <princess22> thank you for your help
#2456 [21:15] <jadenege> thank you for the help
#2457 [21:15] <Omen> princess22, windows 7 or 8. there is no Windows 9
#2458 [21:15] <jadenege> i kinda liked win 10 cuz it looks more like linux
#2459 [21:16] <jadenege> anyways ill go back to 7
#2460 [21:16] <jadenege> ok i just thought of anothert question
#2461 [21:17] <jadenege> what if i buy a new graphic card?
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#2463 [21:17] <Omen> If it is a desktop computer you are able to upgrade it with newer graphics cards.
#2464 [21:18] <jadenege> yess that's the way to go for me then...
#2465 [21:18] <jadenege> thank you omen...
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#2472 [21:24] <Enderman2004> http://paste.ubuntu.com/15469507/
#2473 [21:25] <Andrio> Enderman2004, I'm afraid your graphics controller is not supported on Windows 10.
#2474 [21:25] <Andrio> You'll need to downgrade to Windows 7 or use a newer PC.
#2475 [21:25] <Enderman2004> oh ok
#2476 [21:25] <Enderman2004> thanks so much
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#2478 [21:26] <Enderman2004> i have spent hours maybe even weeks
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#2484 [21:31] <WaggishEye> Is there a direct chat with support?
#2485 [21:32] <Andrio> Not with Mojang.
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#2492 [21:38] <Garry> Hey, i got a problem: I cant join any server. It just says: java.lang.NullPointerExcepiton: group :( I only cant join servers with Minecraft 1.9.
#2493 [21:39] <blah> I have updated my computer to windows ten, Everytime I try to run minecraft it gives me an error message saying my drivers are not up to dat it is a NVIDIA stripe 596.18g, any ideas
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#2498 [21:44] <lin9511> hi I recently instaled windows 10 but I can t open minecraft, it keep showing me crash report talking about graphics
#2499 [21:44] <urielsalis> lin9511, we need a dxdiag report. Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#2502 [21:45] <lin9511> http://paste.ubuntu.com/15469538/
#2503 [21:45] <urielsalis> lin9511, download andi nstall http://support.amd.com/en-us/download/desktop?os=Windows%2010%20-%2064
#2504 [21:47] <lin9511> wich one? there's 4 of theme
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#2507 [21:50] <urielsalis> lin9511, Radeon 15.12
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#2511 [21:53] <Moneyman> http://paste.ubuntu.com/15469579/
#2512 [21:54] <tyteen4a03> Moneyman, your GPU is not supported on Windows 10; either downgrade to Windows 7 or get a new computer
#2513 [21:55] <tyteen4a03> ??> Moneyman win/downgrae
#2514 [21:55] <tyteen4a03> ??> Moneyman win/downgrade
#2515 [21:55] <Absol> Moneyman: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#2518 [21:56] <Moneyman> i need to downgrade to windows 8 again?
#2519 [21:56] <frank> hoe to fix bugs on server
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#2521 [21:56] <Moneyman> ?
#2522 [21:56] <Cykrix> frank, what bugs
#2523 [21:56] <Cykrix> ?*
#2524 [21:57] <frank> server
#2525 [21:57] <tyteen4a03> Moneyman, to Windows 7
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#2527 [21:57] <frank> it says java.lang
#2528 [21:58] <Cykrix> Copy and Paste your console's full log to a http://paste.ubuntu.com
#2529 [21:58] <frank> me
#2530 [21:58] <Cykrix> Yep
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#2532 [21:58] <frank> thanks
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#2534 [21:58] <Cykrix> then paste that url here
#2535 [21:58] <Cykrix> and we can look at it
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#2537 [22:00] <frank> my computer is windows vita thou
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#2539 [22:00] <SDSwordsman> http://paste.ubuntu.com/15469580/ Minecraft said that it's having issues rendering aspects of the game and recommended that I update my drivers. I'm not sure as to what the issue might be, because I was playing a few days ago with no problems. Any help? I pasted my crash report.
#2540 [22:00] <Cykrix> thats fine lol
#2541 [22:00] <Cykrix> Did you recently update to windows 10
#2542 [22:00] <SDSwordsman> Yes, I did.
#2543 [22:01] <Cykrix> Was the issue before or after that
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#2545 [22:01] <slim4> same thing happened to me !
#2546 [22:01] <SDSwordsman> After, I believe.
#2547 [22:01] <frank> dont let me
#2548 [22:01] <Cykrix> SDSwordsman, Your GP is not supported under windows 10. Your last support is windows 7 i believe
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#2550 [22:01] <Cykrix> GPU*
#2551 [22:02] <SDSwordsman> That's right
#2552 [22:02] <Cykrix> slim4, what happened to you?
#2553 [22:02] <Cykrix> ??> SDSwordsman win/downgrade
#2554 [22:02] <Absol> SDSwordsman: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2555 [22:02] <Cykrix> You can do that, or get a new laptop, or choose to play on a different laptop
#2556 [22:02] <slim4> im having the same issue as SDSwordsman with all the same information
#2557 [22:02] <Cykrix> (or desktop)
#2558 [22:02] <Cykrix> slim4, can you give me your dxdiag url please
#2559 [22:03] <slim4> http://paste.ubuntu.com/15469600/
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#2561 [22:03] <SDSwordsman> Is there anyway that I can keep Windows 10? Also, I don't have another computer.
#2562 [22:03] <SDSwordsman> How could I support my GP
#2563 [22:03] <Cykrix> SDSwordsman, You could (If you are skilled enough) duel boot a windows 7 alongside windows 10
#2564 [22:04] <Cykrix> but i have no idea how to do that.
#2565 [22:04] <SDSwordsman> Not skilled at all.
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#2567 [22:04] <SDSwordsman> Nor do I lol
#2568 [22:04] <Cykrix> Then its not likely you could keep windows 10. You could google around and try. thats your best bet
#2569 [22:04] <dario_lgk> help me
#2570 [22:04] <dario_lgk> please
#2571 [22:04] <Cykrix> slim4, his answer is the same for you. Windows 10 not supported on your graphics, windows 7 last support
#2572 [22:04] <dario_lgk> how to fix java.lang.NullPointerException
#2573 [22:04] <Cykrix> dario_lgk, ask. Dont just say you need help
#2574 [22:04] <slim4> will i just click on the link to downgrade my windows because i really want to play minecraft and im not very skilled so ?
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#2576 [22:05] <Cykrix> ??> dario_lgk launcher/log
#2577 [22:05] <Absol> dario_lgk: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2578 [22:05] <Absol> dario_lgk: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2580 [22:05] <SDSwordsman> Could it be that my windows 10 is 32 bit and it needs 64?
#2581 [22:06] <Cykrix> SDSwordsman, No. 32bit has nothing to do with that. It is likely that is what your system can support so forcing x64 would cause trouble. Windows 10 and your intel card dont have support together
#2582 [22:06] <Cykrix> Since your card is fairly old
#2583 [22:08] <dario_lgk> sorry i dont undestand can u explain more please
#2584 [22:08] <SDSwordsman> I know there must be an easy, albeit obscure solution because I've been playing League and Minecraft flawlessly until today. I moved to a different home, and I've been having this issue since. (with both League and Minecraft)
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#2586 [22:08] <SDSwordsman> All I did was unplug and move and now there are issues...
#2587 [22:09] <Andrio> SDSwordsman, with that computer?
#2588 [22:09] <Catoos> when I attempt to join a server it brings me back to the launcher and gives me a long error message.
#2589 [22:09] <SDSwordsman> Yes/
#2590 [22:09] <Cykrix> ??> Catoos launcher/log
#2591 [22:09] <Absol> Catoos: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2592 [22:09] <Absol> Catoos: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2593 [22:09] <Cykrix> dario_lgk, just do as absol said. your error given can be caused by alot.
#2594 [22:10] <Catoos> i have a dxdiag log i just copied, is that what you need or from the minecraft launcher?
#2595 [22:10] <Cykrix> Andrio, His graphics is a G33/G31 Express. Which last i checked is not windows 10 friendly
#2596 [22:11] <Andrio> Yeah
#2597 [22:11] <Cykrix> Catoos, If you have that then paste that url here
#2598 [22:11] <Catoos> http://paste.ubuntu.com/15469640/
#2599 [22:11] <Cykrix> paste the* XD
#2600 [22:11] <dario_lgk> i sen in http://paste.ubuntu.com/15469673/
#2601 [22:12] <SDSwordsman> Life is hard
#2602 [22:12] <Cykrix> dario_lgk, thats not what i need, where ever the nullPointer comes from, put all of that in the ubuntu paste
#2603 [22:12] <Cykrix> Catoos, give me a bit
#2604 [22:13] <Catoos> ok
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#2606 [22:14] <Cykrix> Catoos, Download and Install: https://downloadcenter.intel.com/download/25860/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?v=t
#2607 [22:15] <Catoos> i have been having problems with steam games too. Would this also help?
#2608 [22:15] <SDSwordsman> Should I do the same? Or am I screwed for some reason
#2609 [22:15] <Cykrix> Catoos, that should.
#2610 [22:15] <Cykrix> SDSwordsman, That driver will not work for you.
#2611 [22:15] <Cykrix> Its for his card. You card does not have windows 10
#2612 [22:16] <Cykrix> ??> SDSwordsman win/downgrade
#2613 [22:16] <Absol> SDSwordsman: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2614 [22:16] <dario_lgk> just when i try to play in online say me
#2615 [22:16] <dario_lgk> java.lang.NullPointerException
#2616 [22:16] <Cykrix> dario_lgk, Copy and paste where ever that is given at
#2617 [22:16] <Cykrix> if its a crash then copy that instead of launcher
#2618 [22:18] <Catoos> i got an error saying "The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer.
#2619 [22:18] <Cykrix> Thats a new one
#2620 [22:18] <Cykrix> Well then fine, to ASUS we go
#2621 [22:19] <Cykrix> Acer*
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#2625 [22:21] <Cykrix> Catoos, Run the windows update via settings, see if anything intel related is in it
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#2627 [22:24] <Catoos> Absol is this what you wanted? http://paste.ubuntu.com/15469719/
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#2630 [22:25] <Cykrix> Catoos, How did you get dxdiag if you didnt have the Pixel Format error?
#2631 [22:25] <Catoos> I dont know what that is lmao
#2632 [22:26] <Cykrix> The file you gave us the first time from dxdiag, where did you get to that from?
#2633 [22:27] <Catoos> I copied the error i got into google it told me to hit the windows key and "R". but these are the steps i followed
#2634 [22:27] <Catoos> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#2635 [22:27] <Cykrix> Alright so ya, Run windows update and see if it gives you anything intel/acer related
#2636 [22:28] <Catoos> alright
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#2639 [22:31] <Catoos> is it bad im still at 0%?
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#2641 [22:29] <keller_killer> how do you fix java.lang.IllegalStateException: failed to create a child event loop
#2642 [22:32] <keller_killer> how
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#2646 [22:40] <Catoos> Hey Cykrix it says my computer is up to date
#2647 [22:48] <Catoos> i just loaded into the servers hopefully it stays working. Thank You
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#2654 [23:09] <DaikoYT> Helllo
#2655 [23:10] <DaikoYT> Holaa.
#2656 [23:10] <DaikoYT> Nesecito ayuda con mi minecraft
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#2660 [23:18] <LemminoYT> I would love to change my email because its under a MSN. To be honest, its my apple ID, and apple ID cannot be an actual email for some reason. So when I need to change the password or do anything with my email, I will have a hard time. And I dont know my transaction ID probably because it wasnt sent anywhere
#2661 [23:19] <LemminoYT> So im not too sure on how to get my transaction ID to accept any request
#2662 [23:19] <natarichan7> cannot play minecraft. we updated to windows 10, no current updates for intel graphics driver. http://paste.ubuntu.com/15469927/
#2663 [23:19] <tyteen4a03> LemminoYT, when did you purchase Minecraft?
#2664 [23:19] <tyteen4a03> natarichan7, you need to downgrade to Windows 8.1; what intel said is correct
#2665 [23:19] <LemminoYT> I purchased minecraft around April 14, 2014
#2666 [23:20] <tyteen4a03> ??> LemminoYT account/trans-id/braintree
#2667 [23:20] <Absol> LemminoYT: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#2668 [23:20] <Absol> LemminoYT: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#2669 [23:20] <tyteen4a03> ??< account/trans-id/skrill
#2670 [23:21] <natarichan7> i purchased minecraft around 2014
#2671 [23:22] <LemminoYT> I dont know what to do to be honest
#2672 [23:23] <tyteen4a03> LemminoYT, read the instructions given to you by Absol
#2673 [23:24] <LemminoYT> so I use the last 4 digits of my Credit/Debit card?
#2674 [23:25] <LemminoYT> can you link me to the part where I message mojang directly? Or is there no valid URL for it?
#2675 [23:27] <tyteen4a03> ??> LemminoYT account/send-email
#2676 [23:27] <Absol> LemminoYT: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#2677 [23:27] <Absol> LemminoYT: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#2679 [23:37] <Odir> My account isnt logging in anymore help please
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