#MinecraftHelp > 2016-04-13
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#3 [00:14] <Dogghost> Hello i've been trying to log into my Mojang account i've migrated my account from minecraft to mojang a while ago and i know my email and username ( i use my email to log into my mojang account) i've changed my password millions of times but yet it still says something is wrong and i know for 100% fact i'm using the correct information.
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#26 [02:47] <Arjay> Well i opened minecraft and it just crashed
#27 [02:48] <Arjay> i dont know whats wrong and i was just playing it a while ago
#28 [02:48] * Desire13 [Desire13@notlogged] has joined #minecrafthelp
#29 [02:49] <Desire13> My Minecraft keeps on crashing...
#30 [02:49] <chriss> hey is there a thread on getting started with making mods. like requirements and stuff. this forum is kinda overwhelming and i cant find any haha
#31 [02:49] <chriss> sorry i just read the last bit sentence of the channel rules !
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#41 [03:37] <Chicknus> hello
#42 [03:37] <Chicknus> i would like to ask what fov is best for pvp
#43 [03:37] <Chicknus> anyone online who can help me
#44 [03:38] <Chicknus> i would like to ask what fov is best for pvp
#45 [03:38] <Chicknus> i would like to ask what fov is best for pvp
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#53 [04:05] <Radiostem> Hi guys, I just changed my Mojang password via e-mail, but when I try to log in with said e-mail it tells me it's an unknown e-mail adress or password. Any ideas?
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#59 [04:49] <Tilli0105> My son didn`t user mincraft for a month. Now we cannot login with the email address anymore. We receive no email after trying to reset the password. Do you have any ideas
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#61 [04:59] <MindIT> Hello! i am trying to run minecraft but it says me graphics drivers are too old. But my driver update utility cant find any new ones. Is the hardware simply oo old? Heres my report: http://paste.ubuntu.com/15807038/ Thanks in advance!
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#64 [05:03] <EJG2000> Hi there. I am experianceing issues with my minecraft. I have tried to install minecraft but it keeps saying that that I need a runtime environment? Anyone understand this?
#65 [05:04] <EJG2000> Or what I can do get rid of this?
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#73 [06:07] <BmB> My minecraft is broken
#74 [06:08] <BmB> I have updated all drivers
#75 [06:08] <BmB> i recently updated to windows 10 btw
#76 [06:08] <BmB> i removed java
#77 [06:08] <BmB> installed the new launcher
#78 [06:08] <BmB> submitted dxdiag
#79 [06:08] <BmB> changed the windows compatibility version
#80 [06:08] <BmB> but noting has workewd
#81 [06:10] <Andrio> ??> BmB win/DXDiag
#82 [06:10] <Absol> BmB: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#83 [06:13] <BmB> http://paste.ubuntu.com/15808327/
#84 [06:13] <BmB> here's the dxdiag
#85 [06:13] <Andrio> OK
#86 [06:13] <Andrio> What problem are you having with Minecraft?
#87 [06:13] <BmB> It will not launch
#88 [06:14] <BmB> I just get a crash error
#89 [06:14] <Andrio> Mhm
#90 [06:14] <BmB> Pixel Format Not accelerated
#91 [06:14] <Guest45861> For some reason I am getting a NPE when joining some servers lol
#92 [06:14] <Andrio> Try removing any Windows compatibility settings, first; Minecraft is compatible.
#93 [06:14] * Guest45861 is now known as Mata
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#95 [06:16] <zatyricon> Hi! I migrated my account yesterday, and today I cant log on, I've reset my password but It still says its wrong. any fixes?
#96 [06:16] <Andrio> Mata, what security software do you have?
#97 [06:16] <Andrio> ??> zatyricon login/throttle
#98 [06:16] <Absol> zatyricon: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#99 [06:16] <Mata> avast
#100 [06:16] <Absol> zatyricon: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#101 [06:16] <Andrio> Mhm
#102 [06:16] <Andrio> Some of them have been known to cause that problem; Avast isn't one of them.
#103 [06:16] <Andrio> As long as it's up to date
#104 [06:16] <zatyricon> will do, thanks
#105 [06:17] <BmB> I still can't get this to work
#106 [06:17] <Mata> owait this is my modded instance, but still it shouldn't do this xD don't have any mods that should break anything
#107 [06:17] <Andrio> Oh
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#109 [06:17] <Andrio> Does the message mention a parameter named 'group'?
#110 [06:17] <Mata> http://pastebin.com/fc0sZsmv
#111 [06:18] <Mata> nop
#112 [06:18] <Andrio> BmB, you can try updating your video card driver with this one: http://www.nvidia.com/download/driverResults.aspx/100868/en-us
#113 [06:19] <Mata> It's probably server compatability coding that is messing with it xD
#114 [06:19] <Andrio> Mata, OK, so it's not that problem but probably FML related.
#115 [06:19] <BmB> Andrio, I did this last night as I spent half an hour in the support chat then too
#116 [06:19] <Mata> seeing when I join mineplex (one of the only servers I can acctually join) this happends: http://i.imgur.com/ko9uj6A.png
#117 [06:19] <Mata> xD
#118 [06:20] <Andrio> BmB, the date on your report doesn't match that
#119 [06:20] <BmB> What do you mean?
#120 [06:20] <BmB> I will download and install this driver
#121 [06:20] <BmB> however
#122 [06:20] <BmB> this hasn't worked in the past
#123 [06:20] <Andrio> What happened?
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#125 [06:21] <BmB> I just kept having the same crash report error
#126 [06:21] <BmB> over and over
#127 [06:22] <Andrio> You sure it installed successfully?
#128 [06:23] <superayden32> need help with pixel format not accelerated\
#129 [06:23] <BmB> yes
#130 [06:23] <Andrio> mm
#131 [06:24] <BmB> same ayden
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#134 [06:28] <Mata> btw yup it's the server side compatabillity code not sending correct things, so forge probably thinks it's a modded server lol
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#137 [06:32] <BmB> Hello
#138 [06:32] <BmB> I installed the drivers
#139 [06:32] <BmB> and restarted
#140 [06:32] <BmB> like you told me
#141 [06:32] <BmB> still
#142 [06:32] <BmB> nothing
#143 [06:32] <BmB> Crashed again
#144 [06:32] <supergirlygamer> i need help
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#147 [06:38] <superayden32> I tried dowloading the drivers and its saying computer doesn't meet minimum system requirements
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#149 [06:40] <BmB> I have spent so long trying to get this fixed
#150 [06:40] <BmB> not working
#151 [06:40] <BmB> still
#152 [06:40] <superayden32> feel the same way
#153 [06:42] <BmB> my drivers
#154 [06:42] <BmB> are more than definetly
#155 [06:42] <BmB> updated
#156 [06:43] <superayden32> Mine are updated through windows and tried downloading the drivers from intel but it won't let me install them through setup
#157 [06:44] <superayden32> I also found a place where you go into properties for minecraft and set compatability to windows xp ser pack 3 and that didn't work
#158 [06:45] <BmB> me too
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#161 [06:45] <superayden32> what driver do you have
#162 [06:45] <BmB> nvidia
#163 [06:45] <BmB> game ready
#164 [06:46] <BmB> anyway
#165 [06:46] <BmB> i guess im done with MC
#166 [06:46] <BmB> this shit is killing me
#167 [06:46] <Absol> BmB: Please keep it civil
#168 [06:46] <BmB> sorry
#169 [06:46] <BmB> But I have tried everything
#170 [06:46] <BmB> to no avail
#171 [06:46] <BmB> im frustrated as hell
#172 [06:48] <Chromaryu> ...
#173 [06:48] <Chromaryu> BmB:
#174 [06:48] <Chromaryu> I am here for help. we are helping in their freetime
#175 [06:49] <Chromaryu> ??> BmB win/dxdiag
#176 [06:49] <Absol> BmB: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#178 [06:49] <Chromaryu> give us link.
#179 [06:50] <Chromaryu> nvm
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#181 [06:50] <PablockDA> Hello can somebody tellme how to fix this?
#182 [06:50] <PablockDA> [12:48:14 ERROR]: Game ended with bad state (exit code -805306369) [12:48:14 INFO]: Ignoring visibility rule and showing launcher due to a game crash [12:48:14 INFO]: Deleting C:\Users\user\AppData\Roaming\.minecraft\versions\1.9.2\1.9.2-natives-791208665829 [12:48:14 WARN]: Couldn't delete C:\Users\user\AppData\Roaming\.minecraft\versions\1.9.2\1.9.2-natives-791208665829 - scheduling for deletion upon exit
#183 [06:51] <Chromaryu> ??> PablockDA launcher/crash-log
#184 [06:51] <Absol> PablockDA: We need to see your crash log, which appears after a crash.
#185 [06:51] <Absol> PablockDA: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#186 [06:52] <PablockDA> where do i search the log?
#187 [06:53] <PablockDA> http://paste.ubuntu.com/15809043/
#188 [06:53] <PablockDA> there u have
#189 [06:56] <Chromaryu> PablockDA: that isn't crashlog.
#190 [06:57] <PablockDA> hmm the crash was what i give u at the beginnig dont show anything more
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#199 [07:39] <guilherme> help
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#201 [07:42] <nikola> hello anyone here
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#203 [07:42] <nikola> hello
#204 [07:42] <nikola> anyone
#205 [07:43] <nikola> whois
#206 [07:43] <nikola> ????
#207 [07:43] <nikola> i need help with something is anyone here
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#226 [08:16] <Cykrix> Chromaryu: BmB's PC Cant support MC on 8.1, Latest is Windows 8
#227 [08:16] <Cykrix> We told him that earlier and he wouldnt listen
#228 [08:17] <Chromaryu> Okay
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#234 [08:39] <MedusaChef35489> hi
#235 [08:39] <Cykrix> Hello MedusaChef35489
#236 [08:39] <MedusaChef35489> i buy in the store minecraft win10
#237 [08:40] <Cykrix> alright?
#238 [08:40] <MedusaChef35489> and my name is wrong :/
#239 [08:40] <MedusaChef35489> ingame name
#240 [08:40] <Cykrix> What version? Windows 10 Beta or PC Edition
#241 [08:40] <MedusaChef35489> windows 10
#242 [08:41] <MedusaChef35489> not PC Edition
#243 [08:41] <MedusaChef35489> 0.14.1
#244 [08:42] <Cykrix> Whats your username in it?
#245 [08:42] <MedusaChef35489> my wrong username is medusaCef35489
#246 [08:44] <Cykrix> It should be the same as your minecraft gamertag
#247 [08:44] <Cykrix> microsoft*
#248 [08:44] <MedusaChef35489> sry my english is bad
#249 [08:44] * EliteXBR3 [EliteXBR3@notlogged] has joined #minecrafthelp
#250 [08:45] <MedusaChef35489> my microsoft email is Yasinahmetoglu22@gmail.com
#251 [08:45] <Cykrix> Do you have a xbox account?
#252 [08:45] <MedusaChef35489> no
#253 [08:45] <Cykrix> xbox360/xbox one
#254 [08:46] <MedusaChef35489> no sry
#255 [08:46] <Cykrix> Alright, Give me a moment
#256 [08:46] <MedusaChef35489> i will my name : MrAnnonym
#257 [08:46] <MedusaChef35489> thanks
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#260 [08:49] <newlands12> Hi I can no longer access my account, as i have no longer got access to my old email and have forgotten the password any one able to help
#261 [08:49] <newlands12> .................
#262 [08:50] <MedusaChef35489> newlands12 pls wait
#263 [08:50] <newlands12> okay cheers
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#266 [08:53] <newlands12> so is their a time scale on how long im going to wait
#267 [08:53] <Cykrix> MedusaChef35489: I cant see a way to change Windows 10 names
#268 [08:53] <Cykrix> ??> newlands12 account/send-email
#269 [08:53] <Absol> newlands12: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#270 [08:53] <Absol> newlands12: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#271 [08:54] <MedusaChef35489> :((((((((
#272 [08:54] <Cykrix> MedusaChef35489: Make a post on MinecraftForums
#273 [08:54] <MedusaChef35489> i have buy minecraft...
#274 [08:54] <Cykrix> someone there may be able to help
#275 [08:54] <MedusaChef35489> how?
#276 [08:54] <newlands12> ugh fuck this will buy a new copy
#277 [08:54] <Absol> newlands12: Please keep it civil
#278 [08:55] <newlands12> fuck fuck fuck fuckity
#279 [08:55] * Absol kicked newlands12 from #minecrafthelp (Reason: ewlands12 :Keep it civilized, you are just a human)
#280 [08:55] <Cykrix> MedusaChef35489: http://www.minecraftforum.net/
#281 [08:56] <MedusaChef35489> how i post ?
#282 [08:56] <Cykrix> Make a account and post a new thread, /join #minecraftforum if you need more help
#283 [08:58] <MedusaChef35489> and telefon number ?
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#285 [08:59] <MedusaChef35489> hi
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#287 [09:00] <MedusaChef35489> hello?
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#296 [09:07] * MedusaChef35489 [MedusaChef35489@notlogged] has joined #minecrafthelp
#297 [09:08] <MedusaChef35489> hello?
#298 [09:08] * pmas [pmas@notlogged] has joined #minecrafthelp
#299 [09:08] <MedusaChef35489> hello?
#300 [09:10] <pmas> I bought the minecraft software PC for my son, and we are having problems installing. The message I got is pixel format not accelerated and I go through the steps to get them fixed it is not working
#301 [09:10] <pmas> http://paste.ubuntu.com/15811793/
#302 [09:12] <MedusaChef35489> i bought minecraft win 10 and my username is wrong can you help me ? my wrong username is MedusaChef35489 and my email is yasinahmetoglu22@gmail.com
#303 [09:13] * reiverhd [reiverhd@notlogged] has joined #minecrafthelp
#304 [09:13] <MedusaChef35489> i bought minecraft win 10 and my username is wrong can you help me ? my wrong username is MedusaChef35489 and my email is yasinahmetoglu22@gmail.com
#305 [09:14] <Cykrix> MedusaChef35489: We cannot really help here. Make a post
#306 [09:14] <Cykrix> One moment pmas
#307 [09:14] <reiverhd> i have fptgooten my 3 questions
#308 [09:14] <reiverhd> what can i do ?
#309 [09:14] * isnowfox19 [isnowfox19@notlogged] has joined #minecrafthelp
#310 [09:14] <Cykrix> ??> reiverhd account/send-email
#311 [09:14] <Absol> reiverhd: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#312 [09:14] <Absol> reiverhd: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#313 [09:14] <isnowfox19> w
#314 [09:14] <MedusaChef35489> i dont know how i make a post and account in the forum
#315 [09:15] <isnowfox19> meu nao pega online
#316 [09:15] * Qball [Qball@notlogged] has joined #minecrafthelp
#317 [09:15] <Cykrix> MedusaChef35489: /join #minecraftforum
#318 [09:15] <Cykrix> we are technical support. Not forum support
#319 [09:15] <reiverhd> but wich email i know my pasword and the username i need my 3 questions answer
#320 [09:16] * PHDOF [PHDOF@notlogged] has joined #minecrafthelp
#321 [09:16] <Cykrix> reiverhd: You'll have to email mojang. We are a volunteer tech support team. We cannot help with account issues
#322 [09:17] <PHDOF> Hello, my Minecraft keeps crashing and I was wondering if someone could help me. I have the crash report and tried some internet helps, but nothing works.
#323 [09:17] <reiverhd> ok
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#325 [09:17] <MedusaChef35489> how i make a pc account...
#326 [09:17] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#327 [09:17] <MedusaChef35489> i must buy
#328 [09:17] <MedusaChef35489> i must buy again...
#329 [09:17] <Cykrix> CubeTheThird: Perfect timing!
#330 [09:17] <CubeTheThird> ..?
#331 [09:17] <Cykrix> How do you change a Windows 10 Beta username?
#332 [09:18] <CubeTheThird> no idea
#333 [09:18] <Cykrix> crap xD
#334 [09:18] <MedusaChef35489> :/
#335 [09:18] <CubeTheThird> dono if you even can
#336 [09:18] <Cykrix> I wasnt seeing a way either
#337 [09:18] <Cykrix> MedusaChef35489: I think usernames for that are predefined
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#339 [09:18] * isnowfox19 [isnowfox19@notlogged] has quit. (Ping timeout: 195 seconds)
#340 [09:18] <Cykrix> The PC Edition is more updated, but you would need to buy that. You can choose your username with that and its currently in 1.9.2
#341 [09:19] <MedusaChef35489> Cube?
#342 [09:19] <Cykrix> pmas: I'll find your driver now
#343 [09:19] <pmas> thank you
#344 [09:19] <MedusaChef35489> this is not good...
#345 [09:20] <MedusaChef35489> i bought minecraft win10..
#346 [09:20] <Cykrix> MedusaChef35489: Windows 10 Beta is closer to Pocket Edition. And I am not sure if you can change your username
#347 [09:20] <Cykrix> I could install it and check but it would take a while
#348 [09:20] <Cykrix> pmas: https://downloadcenter.intel.com/download/22521/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?v=t | Please download and install that driver. Then restart your PC
#349 [09:21] <pmas> ok, thanks
#350 [09:21] <MedusaChef35489> ...
#351 [09:21] * jackoda [jackoda@notlogged] has joined #minecrafthelp
#352 [09:22] <MedusaChef35489> minecraft win 10 support number ?
#353 [09:22] <jackoda> http://paste.ubuntu.com/15812080/
#354 [09:22] <jackoda> fale em br
#355 [09:22] <jackoda> ola
#356 [09:22] <jackoda> hello]
#357 [09:23] <Cykrix> jackoda: https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-
#358 [09:23] <Cykrix> Please download and install that driver.
#359 [09:23] <jackoda> yes
#360 [09:23] <MedusaChef35489> minecraft win 10 support number ?
#361 [09:23] <jackoda> dowlod?
#362 [09:23] <pmas> i got a message saying that my computer does not meet the requirements to run this software
#363 [09:23] <jackoda> help
#364 [09:23] <Cykrix> pmas: One moment
#365 [09:24] <Cykrix> jackoda: yes
#366 [09:24] * nighter [nighter@notlogged] has quit. (Read error: Connection reset by peer)
#367 [09:24] <jackoda> whats???
#368 [09:24] <pmas> "for installing the software"
#369 [09:24] <MedusaChef35489> great help!!
#370 [09:24] <jackoda> linguage em br
#371 [09:24] <Cykrix> MedusaChef35489: They dont have a number.
#372 [09:24] <jackoda> http://paste.ubuntu.com/15812080/
#373 [09:24] <Cykrix> MedusaChef35489: Please go to #minecraftforum
#374 [09:24] <Cykrix> https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe- | pmas
#375 [09:24] <jackoda> yes
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#379 [09:25] <jackoda> by
#380 [09:25] <pmas> thanks trying that one now
#381 [09:25] <Cykrix> jackoda: Download the URL i sent
#382 [09:25] <MedusaChef35489> i cant go to #minecraftforum
#383 [09:25] <mcpcfanc> Use an IRC client?
#384 [09:25] <mcpcfanc> Use an IRC client?
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#390 [09:27] <mcpcfanc> Anyone here with an AMD GPU?
#391 [09:27] * techno156 [techno156@notlogged] has quit. (Ping timeout: 201 seconds)
#392 [09:27] <Cykrix> mcpcfanc: I dont have one but if you need help with one i can help
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#394 [09:28] <mcpcfanc> Nevermind then, you won't be able to resolve it unless you have one (you need the software and everything)
#395 [09:28] <CubeTheThird> mcpcfanc, what's the issue?
#396 [09:28] <pmas> I will reset my computer and see if it works. thank you so much
#397 [09:28] <Cykrix> mcpcfanc: We can help with software and drivers
#398 [09:29] <Cykrix> pmas: alright
#399 [09:29] <mcpcfanc> I once had like 200 fps I don't know what I installed but currently it's only like 60 fps (this is unmodded mc)
#400 [09:29] <mcpcfanc> I think it was Raptr or something but it didn't work
#401 [09:30] <Cykrix> Raptr is known to harm mc if i am correct
#402 [09:30] <CubeTheThird> mcpcfanc, umm.. is the 60 your average, or maximum?
#403 [09:30] <mcpcfanc> goes up to 80 at times so I'd say average
#404 [09:30] <CubeTheThird> mcpcfanc, and what's the refresh rate of your monitor?
#405 [09:30] <mcpcfanc> Cykrix Yeah I felt the effect
#406 [09:30] <mcpcfanc> CubeTheThird I think it's 60hz?
#407 [09:30] <CubeTheThird> mcpcfanc, so why do you care if you get higher than 60 FPS?
#408 [09:31] <mcpcfanc> CubeTheThird I'm getting lag for some reason still with 60FPS
#409 [09:31] <Cykrix> MedusaChef35489: Open the game and press "Options" see if you can change your name there
#410 [09:31] <CubeTheThird> mcpcfanc, can you describe this lag?
#411 [09:31] * Qball [Qball@notlogged] has joined #minecrafthelp
#412 [09:31] <mcpcfanc> CubeTheThird stuttering, sort of
#413 [09:32] * pmas [pmas@notlogged] has quit. (Ping timeout: 195 seconds)
#414 [09:32] <mcpcfanc> CubeTheThird happens on servers with low RAM as well
#415 [09:33] <CubeTheThird> mcpcfanc, is what you're describing more the game appear to freeze momentarily, or that the server stops and nothing in-game is moving?
#416 [09:33] <Cykrix> Server ram doesnt affect your performance
#417 [09:33] <mcpcfanc> CubeTheThird both, except the client-side has the issue not the server
#418 [09:34] <CubeTheThird> mcpcfanc, well the client is both a client and internal server
#419 [09:34] <CubeTheThird> mcpcfanc, but let's start by looking at your hardware and drivers
#420 [09:34] <CubeTheThird> ??> mcpcfanc win/dxdiag
#421 [09:34] <Absol> mcpcfanc: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#422 [09:34] * Qball_ [Qball_@notlogged] has joined #minecrafthelp
#423 [09:35] <mcpcfanc> You want my dxdiag report? on pastebin or something else?
#424 [09:35] * Qball [Qball@notlogged] has quit. (Ping timeout: 190 seconds)
#425 [09:35] <CubeTheThird> mcpcfanc, pastebin is fine
#426 [09:36] <mcpcfanc> CubeTheThird http://pastebin.com/dDGpSu6n
#427 [09:37] <CubeTheThird> mcpcfanc, laptop I see
#428 [09:37] * jackoda [jackoda@notlogged] has joined #minecrafthelp
#429 [09:37] <Cykrix> He also doesnt haev AMD
#430 [09:37] <Cykrix> or atleast isnt using it
#431 [09:37] <CubeTheThird> mcpcfanc, hmm I think I might know what the problem is. In-game, when you press f3, does it show AMD or Intel on the side
#432 [09:37] <CubeTheThird> shows AMD drivers
#433 [09:37] <Cykrix> Shows a Intel card tho
#434 [09:38] <mcpcfanc> I have manually configured it to be AMD
#435 [09:38] <mcpcfanc> I have both AMD and Intel
#436 [09:38] <CubeTheThird> mcpcfanc, does the game list AMD?
#437 [09:38] <CubeTheThird> "AMD Radeon R7 M260"
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#439 [09:38] <mcpcfanc> ^ that
#440 [09:38] <Cykrix> g2g
#441 [09:38] <mcpcfanc> it lists "AMD Radeon R7 M260"
#442 [09:38] <mcpcfanc> k cya
#443 [09:38] <CubeTheThird> ..?
#444 [09:38] <jackoda> hello
#445 [09:38] <CubeTheThird> ah
#446 [09:38] <CubeTheThird> hello jackoda
#447 [09:39] <CubeTheThird> mcpcfanc, ok. Firstly I assume your laptop is plugged into power yes?
#448 [09:39] <jackoda> can you help me
#449 [09:39] <CubeTheThird> jackoda, what's the problem?
#450 [09:39] <mcpcfanc> also the stutterring stops on intel
#451 [09:39] <CubeTheThird> O.o
#452 [09:39] <mcpcfanc> CubeTheThird yes
#453 [09:39] <CubeTheThird> mcpcfanc, can you make sure your power settings are set to maximum performance?
#454 [09:39] <mcpcfanc> Intel will always rule over AMD xD
#455 [09:39] <mcpcfanc> Already done
#456 [09:40] <CubeTheThird> mcpcfanc, have you always had this issue with 1.9?
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#458 [09:40] <mcpcfanc> no, just when I reset my hard drive (or got it replaced)
#459 [09:41] <CubeTheThird> hmm
#460 [09:41] <CubeTheThird> mcpcfanc, in the game's video settings, what do you have set for: Render distance, Mipmapping, VBOs, VSync, Maximum FPS ?
#461 [09:41] <mcpcfanc> hold on, let me launch MC
#462 [09:42] <mcpcfanc> wait hold on I turned vSync off it works but the GPU works harder
#463 [09:42] <CubeTheThird> mcpcfanc, well I'd recommend you limit your FPS to about 70
#464 [09:43] <mcpcfanc> CubeTheThird okay, thanks. Bye :)
#465 [09:43] <CubeTheThird> oh, that fixed it?
#466 [09:43] <mcpcfanc> yep
#467 [09:43] <CubeTheThird> ah ok~
#468 [09:44] <mcpcfanc> I never knew vSync was on :P
#469 [09:44] <mcpcfanc> Cya
#470 [09:44] <CubeTheThird> bye~
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#473 [09:45] <TBWaffle> i have issues launching MC 1.9.2 version. yesterday everything was fine but today i got an error message and none of the fixes worked. i was told to sent this link so someone might be able too help me out here. http://paste.ubuntu.com/15812547/
#474 [09:46] <CubeTheThird> TBWaffle, did you recently upgrade to windows 10?
#475 [09:47] <TBWaffle> yes i did
#476 [09:47] <TBWaffle> oow wait i kept trying too restart and now all of the sudden it does work
#477 [09:47] <CubeTheThird> O.o
#478 [09:47] <CubeTheThird> ok then
#479 [09:47] <TBWaffle> sorry forr waisting time
#480 [09:47] <TBWaffle> i have a crappy pc :p
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#482 [09:48] <CubeTheThird> lol no problem
#483 [09:48] <TBWaffle> okay see ya later then bye
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#486 [09:52] <Tombou> THE MOJANG SUPPORT IS SHIT
#487 [09:52] <Absol> Tombou: Please keep it civil
#488 [09:53] * CubeTheThird kicked Tombou from #minecrafthelp (Reason: ombou :come back if you actually need help)
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#492 [09:55] <Jon1029384756> anyone online
#493 [09:55] <Jon1029384756> help me yeah ll wait
#494 [09:55] <CubeTheThird> Jon1029384756, about 150 people
#495 [09:56] <Jezza> hi i just bought minecraft and it wont let me play it, it comes up with error
#496 [09:56] <Jon1029384756> hmmm you have to solvr 150 people
#497 [09:56] <CubeTheThird> Jon1029384756, if you need something just say what the problem is
#498 [09:56] <CubeTheThird> Jezza, what does the error say?
#499 [09:56] <Jon1029384756> i kept crashing
#500 [09:57] <CubeTheThird> Jon1029384756, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#501 [09:57] <Jon1029384756> ok
#502 [09:57] <Jezza> i bought it and downloaded it and it crashes and doesnt let me play
#503 [09:58] <CubeTheThird> Jezza, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#504 [09:58] <Jon1029384756> here http://paste.ubuntu.com/15812876/
#505 [09:58] <Jezza> how?
#506 [09:58] <Jezza> ---- Minecraft Crash Report ---- // Why did you do that? Time: 14/04/16 12:58 AM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(D
#507 [09:59] <Jon1029384756> dude in ubuntu
#508 [09:59] <CubeTheThird> Jon1029384756, can you also send me a paste of your launcher log?
#509 [09:59] <CubeTheThird> Jezza, on http://paste.ubuntu.com
#510 [09:59] <Jon1029384756> uhh its plain white
#511 [09:59] <Jon1029384756> uhh its plain white
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#513 [10:00] <CubeTheThird> ..?
#514 [10:00] <Jon1029384756> its really plain white not lying
#515 [10:00] <Jon1029384756> its cracked tho
#516 [10:00] <CubeTheThird> Jon1029384756, you mean there's nothing written in your launcher log?
#517 [10:00] * Jezza [Jezza@notlogged] has joined #minecrafthelp
#518 [10:00] <Jon1029384756> yea
#519 [10:01] <CubeTheThird> Jon1029384756, ah. In that case purchase the game from minecraft.net/store
#520 [10:01] <Jezza> can i refund minecraft because this is bull
#521 [10:01] <Jon1029384756> hmm ok
#522 [10:01] <CubeTheThird> Jezza, again, copy your crash report onto http://paste.ubuntu.com and give the URL here.
#523 [10:02] <Jezza> http://paste.ubuntu.com/15812951/
#524 [10:02] <CubeTheThird> ok
#525 [10:02] <CubeTheThird> ??> Jezza win/dxdiag
#526 [10:02] <Absol> Jezza: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#527 [10:02] <Jezza> how do i fix?
#528 [10:03] <CubeTheThird> Jezza, do what Absol said
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#532 [10:05] <Jezza> http://paste.ubuntu.com/15813012/
#533 [10:05] <CubeTheThird> Jezza, ok one moment
#534 [10:06] <Jezza> thanks
#535 [10:06] <CubeTheThird> Jezza, ok. download and install http://www.nvidia.com/download/driverResults.aspx/99994/en-us
#536 [10:06] <Jezza> yeah then what?
#537 [10:07] <CubeTheThird> Jezza, after you install that, try the game again. You might need to reboot your computer first to finish the installation
#538 [10:07] * Frieand [Frieand@notlogged] has quit. (Ping timeout: 195 seconds)
#539 [10:08] <Jezza> alright thanks
#540 [10:08] <Jezza> should i update java?
#541 [10:08] <Jezza> as well?
#542 [10:09] <CubeTheThird> Jezza, no that shouldn't be needed. The game bundles it's own java with it
#543 [10:09] <Jezza> okay sweet
#544 [10:10] * TheRAFPilot [TheRAFPilot@notlogged] has joined #minecrafthelp
#545 [10:10] * mika [mika@notlogged] has joined #minecrafthelp
#546 [10:11] <TheRAFPilot> Hello. My friend is having trouble trying to find her account and password. She remembers the name but when she types it into the mojang account for a password it does not work.
#547 [10:12] * FunnyBoneHD [FunnyBoneHD@notlogged] has joined #minecrafthelp
#548 [10:12] <TheRAFPilot> It says it can not be found. And yet when I go on to minecraft and do the skull command and type the name it works
#549 [10:13] <Jezza> thanks it didnt work
#550 [10:14] * FunnyBoneHD_ [FunnyBoneHD_@notlogged] has joined #minecrafthelp
#551 [10:15] <CubeTheThird> Jezza, you couldn't install the driver..?
#552 [10:15] <CubeTheThird> TheRAFPilot, what's the username?
#553 [10:16] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#554 [10:16] <TheRAFPilot> We found out that she changed it to Minecraft3lover
#555 [10:16] * saurav [saurav@notlogged] has joined #minecrafthelp
#556 [10:16] <TheRAFPilot> It was before doggydoo321
#557 [10:16] <CubeTheThird> TheRAFPilot, but she doesn't recall changing it to that?
#558 [10:16] * FunnyBoneHD [FunnyBoneHD@notlogged] has quit. (Client Quit)
#559 [10:16] <TheRAFPilot> Her brother does
#560 [10:16] * FunnyBoneHD_ [FunnyBoneHD_@notlogged] has quit. (Client Quit)
#561 [10:17] <CubeTheThird> TheRAFPilot, hmm can she login to account.mojang.com/me
#562 [10:17] * Jezza [Jezza@notlogged] has quit. (Ping timeout: 195 seconds)
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#564 [10:18] <TheRAFPilot> When she tried to get a password and put in the username it said it was not valid
#565 [10:18] <TheRAFPilot> Or not found
#566 [10:18] <CubeTheThird> TheRAFPilot, by username you mean email right?
#567 [10:19] <TheRAFPilot> No
#568 [10:19] <CubeTheThird> TheRAFPilot, logins and password resets require email as username
#569 [10:19] <TheRAFPilot> I'll try skype her now
#570 [10:19] <TheRAFPilot> Thanks for the help I'll come back to you
#571 [10:22] * Superstar7894 [Superstar7894@notlogged] has joined #minecrafthelp
#572 [10:23] * Adnane [Adnane@notlogged] has joined #minecrafthelp
#573 [10:23] <Adnane> Hello?
#574 [10:24] * Chobi_bryan [Chobi_bryan@notlogged] has joined #minecrafthelp
#575 [10:24] <Superstar7894> Hello! I know https://login.minecraft.net?user=<username>&password=<password>&version=13 - however, that does not work anymore? What is the new method?
#576 [10:24] <Adnane> My account is deleted by a hacker can i get my account back?
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#580 [10:25] <Chobi_bryan> hello! spanish??
#581 [10:26] <Superstar7894> Hello! I know https://login.minecraft.net?user=<username>&password=<password>&version=13 - however, that does not work anymore! How i can do it now? Anybody know this?
#582 [10:27] <CubeTheThird> Superstar7894, we do not provide support for that here. I recommend you look up on the minecraft forums
#583 [10:28] <Chobi_bryan> someone knows how i can repair my minecraft map? :(
#584 [10:28] <Superstar7894> kthxby!
#585 [10:28] <CubeTheThird> Chobi_bryan, what's the problem with it?
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#590 [10:47] <Chobi_bryan> my laptop was heated and turned off when opened minecraft again was not my map and went to .minecraft and the saves folder if it was someone known to pas or and how to fix it ? Thank you
#591 [10:48] <Cykrix> Chobi_bryan: The world may of failed to save.
#592 [10:49] <Chobi_bryan> What I can do?
#593 [10:49] <Cykrix> Chobi_bryan: Does the world exist in the .minecraft/saves
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#595 [10:52] <Chobi_bryan> yes
#596 [10:53] <Cykrix> Does it exist in your single player menu?
#597 [10:55] * DArK__ [DArK__@notlogged] has joined #minecrafthelp
#598 [10:56] <DArK__> bonjour
#599 [10:56] <Cykrix> Hello DArK__
#600 [10:56] <DArK__> quelqu un en fr pour m aider svp ?
#601 [10:56] <Cykrix> We are all english here, please use google translate.
#602 [10:57] <DArK__> okay
#603 [10:57] <DArK__> in my server minecraft a have an error in my console
#604 [10:58] <Cykrix> Can you put the log in http://paste.ubuntu.com and link it to us here?
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#607 [10:59] <DArK__> http://paste.ubuntu.com/15814247/
#608 [10:59] <DArK__> and I do not know what it is
#609 [11:00] <Cykrix> DArK__: That is your server lagging behind
#610 [11:01] <Cykrix> Either increase your ram (via the -Xmx and -Xms flags in java) or use a higher grade machine
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#612 [11:01] <DArK__> ho okay
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#614 [11:02] <Chobi_bryan> the world dont exist in the world's list in the game
#615 [11:02] <Chobi_bryan> but exist in saves
#616 [11:02] <Cykrix> Chobi_bryan: Open the world folder in the /saves/ folder
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#618 [11:03] <DArK__> but what is strange is that there is only three on the server
#619 [11:03] <Chobi_bryan> yes?
#620 [11:04] <Cykrix> DArK__: Servers have to handle everything that happens, Anything under 1-2 gb can lag (especially if your playing minecraft at the current time)
#621 [11:04] <Cykrix> Chobi_bryan: What do you see?
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#624 [11:05] <Chobi_bryan> my worlds
#625 [11:05] <DArK__> I should search what?
#626 [11:05] <Cykrix> Open the world that is missing
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#628 [11:05] <Cykrix> DArK__: How do you start your server?
#629 [11:06] <Chobi_bryan> ok
#630 [11:06] <Chobi_bryan> open!, now?
#631 [11:06] <Cykrix> What do you see in that world Chobi_bryan?
#632 [11:06] <Chobi_bryan> level.dat,session.lock
#633 [11:07] <Chobi_bryan> data
#634 [11:07] <Chobi_bryan> dim-1 dim 1
#635 [11:07] <DArK__> my server has start some days and i run with essentials worldguard worldedit and groupmanager
#636 [11:07] <Chobi_bryan> player data, region, stats
#637 [11:07] <Cykrix> DArK__: Do you home host it or pay?
#638 [11:07] <DArK__> i pay
#639 [11:07] <Cykrix> Chobi_bryan: Its likely that world was corrupted in the over heating. I can recover the world if you wish but all items in your inventory will be lost.
#640 [11:08] <Cykrix> DArK__: How much ram do you pay for?
#641 [11:08] <DArK__> 3072 Mo
#642 [11:09] <Cykrix> Do me a favor ingame DArK__ ; Type "/gc"
#643 [11:09] <Cykrix> tell me what the memory says, max, allocated, etc
#644 [11:10] <DArK__> memory max 2059
#645 [11:10] <Chobi_bryan> just in my inventory?
#646 [11:10] <DArK__> says 490 and free 390
#647 [11:10] <Chobi_bryan> and the constructions??
#648 [11:10] <Cykrix> Chobi_bryan; World will remain complete
#649 [11:10] <Cykrix> just inventory fully lost
#650 [11:11] <Cykrix> DArK__: Open your control panel and find your advanced settings in the main page (not the side tab)
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#652 [11:12] <Chobi_bryan> : O ok as I recover ??
#653 [11:13] <DArK__> what do i search here ?
#654 [11:13] <Cykrix> Chobi_bryan: Upload your world to somewhere. Any place
#655 [11:13] <Cykrix> DArK__: What host do you have
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#657 [11:14] <Chobi_bryan> ok I'll upload it to mediafire and put the link here
#658 [11:14] <DArK__> location minecraft
#659 [11:14] <DArK__> .com
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#661 [11:15] <Cykrix> DArK__: Is that a realm server?
#662 [11:15] <Cykrix> waiit, .com?
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#664 [11:15] <DArK__> non its a server minecraft not realm
#665 [11:15] <Cykrix> Chobi_bryan: Alright.
#666 [11:15] <DArK__> but it's really serious suddenly ? or just lags ?
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#668 [11:16] <Cykrix> Its just lag, Can you link me your control panel host?
#669 [11:16] <Cykrix> But the lag can cause frustration.
#670 [11:17] <DArK__> https://www.location-minecraft.com/
#671 [11:18] <walrus> Hello, I recently found one of my old Classic .mine save files and tried to load it in the legacy 0.30_01c game, but after selecting the file nothing happens. Is there a way to fix this?
#672 [11:18] <DArK__> for now it just gives me ca console error does not freeze in game
#673 [11:19] <Cykrix> DArK__: It doesnt freeze, but it causes server lag
#674 [11:19] <Cykrix> walrus: we dont support that far back remotely
#675 [11:20] <DArK__> after this is a private server I would not have more than 5 persons above
#676 [11:20] <Cykrix> DArK__: Your server isnt using its full memory, do you have a start.sh in your FTP?
#677 [11:20] <walrus> Could you point me in the right direction, then?
#678 [11:20] <Cykrix> walrus: minecraftforums
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#681 [11:21] <DArK__> i dont have this
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#683 [11:22] <Cykrix> DArK__: It shouldnt harm your server, but poke around for default allocation in your properties or make a start.sh at a later date.
#684 [11:24] <DArK__> so I must change the memory in the server properties ?
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#686 [11:25] <Chobi_bryan> ok
#687 [11:26] <Chobi_bryan> The link of my map: http://www.mediafire.com/download/ajam6cxg6k3ae15/Ovni.rar
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#689 [11:26] <Cykrix> Alright
#690 [11:26] <Chobi_bryan> Cykrik?
#691 [11:26] <Chobi_bryan> :o
#692 [11:26] <Cykrix> Sorry im at school
#693 [11:26] <Cykrix> Was changing classes
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#697 [11:29] <Cykrix> gonna take about 5 mins or so to fix it
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#699 [11:29] <Zeilen11> minecraft work not on windows 10
#700 [11:30] <Cykrix> Zeilen11: What happens when you try?
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#702 [11:30] <Zeilen11> w8 a minut
#703 [11:31] <Zeilen11> i have just download windows 10 on my pc en now my minecraft works not
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#705 [11:32] <Cykrix> ??> Zeilen11 launcher/crash-log
#706 [11:32] <Absol> Zeilen11: We need to see your crash log, which appears after a crash.
#707 [11:32] <Absol> Zeilen11: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#708 [11:33] <Zeilen11> ok
#709 [11:35] <Zeilen11> i need no more help, i have found the problem
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#719 [11:38] <Cykrix> Testing repairs now Chobi_bryan
#720 [11:39] <Chobi_bryan> ok
#721 [11:42] <Cykrix> Chobi_bryan: Do you know where you were then it crashed?
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#726 [11:46] <Chobi_bryan> I was building
#727 [11:47] <Cykrix> We're you in/near water?
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#731 [11:50] <Chobi_bryan> cykrik?
#732 [11:51] <Cykrix> Yes?
#733 [11:52] <Chobi_bryan> You could repair the world ?
#734 [11:53] <Cykrix> What version of minecraft is it in?
#735 [11:53] <Chobi_bryan> 1.8.3
#736 [11:53] <Cykrix> That help... i used the wrong version xD
#737 [11:53] <Chobi_bryan> :v
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#744 [12:00] <Chobi_bryan> cykrik??
#745 [12:01] <Cykrix> Testing now
#746 [12:02] <Cykrix> Cant recover that world.
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#748 [12:03] <CubeTheThird> have you tried MCEdit?
#749 [12:03] <Cykrix> Cant use MCEDIT at school
#750 [12:03] <Cykrix> Website to download is blocked :\
#751 [12:04] <Cykrix> Mind trying it for him CubeTheThird?
#752 [12:04] <CubeTheThird> ??> Chobi_bryan tools/mcedit
#753 [12:04] <Absol> Chobi_bryan: If your world got corrupted you can try to repair it with MCEdit. Open the offending world in MCEdit, press 'ctrl-i' and select 'Repair regions' in the dialogue which pops up. Once this has completed, save your world and exit MCEdit.
#754 [12:04] <Absol> Chobi_bryan: To download MCEdit, go to http://khroki.github.io/MCEdit-Unified/ and choose the version appropriate for your OS.
#755 [12:04] <CubeTheThird> I don't have it installed currently
#756 [12:05] <Cykrix> ah
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#758 [12:05] <Cykrix> I tried to do the old repair method, but that doesnt always work
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#772 [12:19] <Chobi_bryan> i cant open my wolrd with mcedit
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#774 [12:20] <Darkarlife> Alguien spanish
#775 [12:20] <Chobi_bryan> yo
#776 [12:21] <Darkarlife> bryan
#777 [12:21] <Darkarlife> me puedes ayudar
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#779 [12:21] <Darkarlife> inicio minecrft
#780 [12:21] <Darkarlife> launcher
#781 [12:21] <Darkarlife> y me aparece
#782 [12:21] <Darkarlife> que no esta registrada mi cuenta
#783 [12:21] <Chobi_bryan> te la robaron
#784 [12:21] <Darkarlife> bryan
#785 [12:21] <Darkarlife> skipe? plis
#786 [12:22] <Chobi_bryan> anda a atencion al cliente de mojang
#787 [12:22] <Chobi_bryan> mi skype es chobi_bryan
#788 [12:22] <Chobi_bryan> es una imagen de un mon
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#790 [12:22] <Chobi_bryan> xD no un mono de verdad, si no un dibujo
#791 [12:22] <Chobi_bryan> con lentes
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#793 [12:22] <Chobi_bryan> pero solo te puedo ayudar luego de que venga de la escuela
#794 [12:23] <Chobi_bryan> como en unas 6 o 5 horas
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#802 [12:27] <sxbaz_14> hablan español?
#803 [12:27] <camila> minecraft
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#805 [12:28] <sxbaz_14> http://paste.ubuntu.com/15816507/
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#847 [13:16] <spirit> i just updated my windows and now my minecraft is not working Why?
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#855 [13:34] <Milosz> i cant login to my account
#856 [13:35] <Milosz> I reset my mojang password and tried logging in but it wont work for me.
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#860 [13:38] <Samaso18> I have a problem
#861 [13:39] <Samaso18> My minecraft when I log is saying Error but I have the right password!!
#862 [13:39] <DonNefertem_> I need help with fix the problems from bug report
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#870 [13:48] <adrian> do not just
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#877 [13:58] <xblowpopsmilesx> I just downloaded Minecraft for my PC and when I tried to play, it wouldn't launch. It gave me a message saying "Lack of updated graphics drivers" and to update. I downloaded everything it said to help me and the Intel Driver Update Utility said there was no update needed/available.
#878 [13:58] <xblowpopsmilesx> How do I fix that so I can play?
#879 [13:59] <GreyVulpine> Got a link to your dxdiag?
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#882 [13:59] <xblowpopsmilesx> http://paste.ubuntu.com/15818307/
#883 [14:00] <Cryzek> Hey, is there any way I can migrate my old premium account without remembering my old email adress? All ressources state I only need my Account name and password, yet it still asks for an email adress
#884 [14:00] <GreyVulpine> Cryzek - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#885 [14:00] <Fatteh> I hate my new ign is there anyway I can skip/bypass the cooldown and someone to change my ign to something different that I want? :/
#886 [14:00] <GreyVulpine> Nope
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#888 [14:01] <GreyVulpine> xblowpopsmilesx - Download and install: https://downloadcenter.intel.com/download/22521/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?v=t
#889 [14:01] <GreyVulpine> xblowpopsmilesx - Download and install: https://downloadcenter.intel.com/download/22521/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?v=t
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#892 [14:02] <Fatteh> sigh
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#901 [14:05] <xblowpopsmilesx> Apparently my computer doesn't meet the minimum requirements to download that graphic driver update.
#902 [14:07] <GreyVulpine> Strange. Alright, try: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
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#923 [14:22] <Monster> pls help my i set villager on bedwars and he can t spawn
#924 [14:22] <Monster> help my :/
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#926 [14:23] <GreyVulpine> Monster - That's not something we can help with.
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#934 [14:28] <ceepeso> getting an error to sign in
#935 [14:29] <ceepeso> can anyone help saying lack of graphic drivers
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#946 [14:36] <EnderWarper> I keep crashing when I try and join a world on 1.9
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#950 [14:39] <TheBunnyMe> I tryed to join a serwer and when i go to MiniGames then minecraft just have found a problem
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#957 [14:41] <mariobandit> Minecraft Crashes on world loading. The world loads but is never visable.
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#964 [14:48] <Espinosa> Hello, Im getting extremely upset I have tried to change my email and it will never change how do i SOLVE this?
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#966 [14:48] <jojo_> Hi, why is my render distance so low on my realm?
#967 [14:49] <jojo_> it is set to 32 chunks in my settings, but cant be more than 10
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#969 [14:51] <ccc> every time i move in minecrafy it freezes then crashes please help
#970 [14:52] <Espinosa> ello, Im getting extremely upset I have tried to change my email and it will never change how do i SOLVE this?
#971 [14:52] <jojo_> I just asked a question with no answer, is there people here?
#972 [14:52] <ccc> prob not
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#975 [14:52] <Espinosa> this is honestly a waste of tme
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#978 [15:02] <Espinosa> this is dumb...
#979 [15:02] <Espinosa> Ive been waiting for 20 minutes
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#981 [15:06] <Cykrix> Espinosa: Sorry. We're volunteers
#982 [15:06] <Cykrix> whats your issue
#983 [15:06] <Cykrix> -.-
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#1005 [15:56] <Prideofwar> Alright well i havent played mineccraft since the patch before 1.9 first came out i went to hop on today because i wanted to play with the new update but I'm having an issue everytime i enter a world even on single player mode after about 10 seconds the world Scrambles and it's like the whole world is like teleporting past me because the world wont sit still but everything is invisble cept maybe a single strip of land that is very laggy. "Sometim
#1006 [15:57] <Prideofwar> "Sometimes there's a strip of land that doesn't move".
#1007 [15:57] <Cykrix> How much disk space do you have
#1008 [15:58] <Cykrix> because that sounds like your hard disk is full
#1009 [15:58] <Cykrix> as for you crash
#1010 [15:58] <Prideofwar> oh
#1011 [15:58] <Cykrix> ??> Prideofwar launcher/crash-log
#1012 [15:58] <Absol> Prideofwar: We need to see your crash log, which appears after a crash.
#1013 [15:58] <Absol> Prideofwar: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1014 [15:58] <Cykrix> sorry for the slow response. playing with mah puppy :P
#1015 [15:58] <Prideofwar> my game has yet to actually crash and turn off etc
#1016 [15:58] <Prideofwar> it's always just scrambled and lets me attempt to play
#1017 [15:59] <Prideofwar> so it's probably my Disc space ?
#1018 [15:59] <Cykrix> Alright then, can i see your game output?
#1019 [15:59] <Prideofwar> it probably is about full
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#1021 [15:59] <Cykrix> if it doesnt crash game output is second best
#1022 [16:00] <AnnaLubov> do you know ifminecraft 1,9 works with windows 10..cause ive tried for like almost a month now and it wont work.
#1023 [16:00] <Cykrix> ??> AnnaLubov win/dxdiag
#1024 [16:00] <Absol> AnnaLubov: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1025 [16:00] <Prideofwar> [16:00:37 INFO]: Minecraft Launcher 1.6.61 (through bootstrap 5) started on windows... [16:00:37 INFO]: Current time is Apr 13, 2016 4:00:37 PM [16:00:37 INFO]: System.getProperty('os.name') == 'Windows 7' [16:00:37 INFO]: System.getProperty('os.version') == '6.1' [16:00:37 INFO]: System.getProperty('os.arch') == 'amd64' [16:00:37 INFO]: System.getProperty('java.version') == '1.8.0_40' [16:00:37 INFO]: System.getProperty('java.vendor') == 'Oracle
#1026 [16:00] <Prideofwar> is this the info you asked me for?
#1027 [16:01] <Cykrix> Prideofwar: can you put that in http://paste.ubuntu.com
#1028 [16:01] <Prideofwar> roger
#1029 [16:02] <Prideofwar> i sent it to you
#1030 [16:02] <Cykrix> copy/paste the link here
#1031 [16:02] <Cykrix> we cant publically view that
#1032 [16:02] <Prideofwar> http://paste.ubuntu.com/15820317/
#1033 [16:02] <Cykrix> No thats not it
#1034 [16:02] <Prideofwar> darn hmm.
#1035 [16:02] <Cykrix> it should be the "Game Output (Your name)"
#1036 [16:03] <Cykrix> ??> Prideofwar launcher/game-output
#1037 [16:03] <Absol> Prideofwar: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1038 [16:03] <Absol> Prideofwar: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1039 [16:03] <Cykrix> (game has to be running while you play that)
#1040 [16:03] <Cykrix> find*
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#1045 [16:05] <AnnaLubov> I followed the instructions and idk what to do now
#1046 [16:05] <Cykrix> AnnaLubov: Paste the URL you get here
#1047 [16:05] <AnnaLubov> http://paste.ubuntu.com/15820343/
#1048 [16:05] <Prideofwar> Profile ediot?
#1049 [16:05] <Prideofwar> editor*
#1050 [16:05] * DuoShadowDSK [DuoShadowDSK@notlogged] has joined #minecrafthelp
#1051 [16:05] <DuoShadowDSK> Help
#1052 [16:05] <Cykrix> Prideofwar: Your game has to be running to find it
#1053 [16:05] <Cykrix> ??> DuoShadowDSK ask
#1054 [16:05] <Prideofwar> oh okay
#1055 [16:05] <Absol> DuoShadowDSK: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1056 [16:06] <Absol> DuoShadowDSK: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1057 [16:06] <DuoShadowDSK> Hi I try to install the labymod and optifine in minecraft says that was installed correctly but when I Habro the minecraft not installed
#1058 [16:06] <DuoShadowDSK> Hi I try to install the labymod and optifine in minecraft, he says that is properly installed but when I open the minecraft not installed
#1059 [16:06] <Cykrix> ??> DuoShadowDSK mods
#1060 [16:06] <Absol> DuoShadowDSK: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1061 [16:06] <Absol> DuoShadowDSK: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1062 [16:06] <AnnaLubov> ok...what do i do now
#1063 [16:07] <Cykrix> AnnaLubov: Please let me lookup your driver
#1064 [16:07] <AnnaLubov> ok
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#1066 [16:07] <Matthew12801> hi
#1067 [16:08] <DuoShadowDSK> ¿ Either with optifine ?
#1068 [16:08] <Matthew12801> how do i use a single player world on another computer
#1069 [16:08] <Cykrix> DuoShadowDSK: We do not help with mods, please use #minecraftforge or minecraftforums
#1070 [16:08] <Cykrix> Matthew12801: Over LAN or Moving it?
#1071 [16:08] * angelito07 [angelito07@notlogged] has joined #minecrafthelp
#1072 [16:08] <Matthew12801> moving it
#1073 [16:09] <Cykrix> Locate your %appdata%/.minecraft/saves folder
#1074 [16:09] <Prideofwar> http://paste.ubuntu.com/15820412/
#1075 [16:09] <DuoShadowDSK> Thank you
#1076 [16:09] <Prideofwar> i'm not sure
#1077 [16:09] <Prideofwar> but this is all i can find
#1078 [16:09] <Matthew12801> im on the other coputer
#1079 [16:09] <Matthew12801> computer
#1080 [16:09] <Cykrix> copy the world you need on to a online storage or external storage, and place it in the %appdata%/.minecraft/saves on the other computer
#1081 [16:09] <AnnaLubov> FOR ME?
#1082 [16:09] <AnnaLubov> sorry all caps
#1083 [16:09] <Cykrix> AnnaLubov: Still looking for yours
#1084 [16:09] <Cykrix> AnnaLubov: Still looking for yours
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#1086 [16:10] <AnnaLubov> ok
#1087 [16:10] <Cykrix> Prideofwar: Check your disc space real quick
#1088 [16:10] <Prideofwar> 160gb Free of 500
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#1090 [16:11] <Prideofwar> of 415* not 500
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#1093 [16:11] <Cykrix> Make a new world and see if it splits up again, screenshot and force crash your game
#1094 [16:11] * leonelliz [leonelliz@notlogged] has joined #minecrafthelp
#1095 [16:11] <Cykrix> (F3+C for 10 seconds)
#1096 [16:11] <Prideofwar> alright
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#1099 [16:12] <Ishow_Gamer> mano que merda deu crash no meu jogo
#1100 [16:12] <Cykrix> (copy/paste the log if it crashes on making the world)
#1101 [16:12] * leonelliz [leonelliz@notlogged] has quit. (Client Quit)
#1102 [16:12] <Cykrix> Ishow_Gamer: we are all english here
#1103 [16:12] * Poopdotnet [Poopdotnet@notlogged] has joined #minecrafthelp
#1104 [16:12] <Ishow_Gamer> crash in game
#1105 [16:12] <Poopdotnet> Poopdotne
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#1108 [16:13] <Zeroo> every password i type for my account comes up as wrong
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#1110 [16:13] <Zeroo> even after a pass reset
#1111 [16:13] <Cykrix> Zeroo: Whats the error it returns
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#1113 [16:13] <Zeroo> Wrong email/pass
#1114 [16:13] <Zeroo> Wrong email/pass
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#1116 [16:13] <Cykrix> ??> Zeroo login/throttle
#1117 [16:13] <Absol> Zeroo: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1118 [16:14] <Absol> Zeroo: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1119 [16:14] <Poopdotnet> When I try to connect in mine craft on a fire tablet with my friend on our world it doesn't show up!
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#1121 [16:14] <Cykrix> AnnaLubov: Please download and install the third section here.
#1122 [16:14] <Cykrix> https://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-and-8-1-and-Windows-10-15-33-
#1123 [16:14] <Cykrix> win64
#1124 [16:15] <Cykrix> Poopdotnet: are you both on tablets?
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#1126 [16:16] <Prideofwar> okay i got screen shots but i couldnt force the game to crash
#1127 [16:16] <Cykrix> Prideofwar: Perhaps FN+F3+C?
#1128 [16:17] <Prideofwar> what is FN?
#1129 [16:17] <Prideofwar> never mind
#1130 [16:17] <Cykrix> Function
#1131 [16:17] <Prideofwar> lol
#1132 [16:17] * Mata is now known as MattOfflineMc
#1133 [16:17] <AnnaLubov> it wont let me download it
#1134 [16:17] <Cykrix> AnnaLubov: What does it say when you try?
#1135 [16:18] <AnnaLubov> this computer does not reach minimum requirements to download this
#1136 [16:18] <Cykrix> Ya, F3+C works for me
#1137 [16:19] <Cykrix> One moment AnnaLubov
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#1139 [16:20] <AnnaLubov> ok
#1140 [16:20] <Cykrix> AnnaLubov: Please try http://downloads.dell.com/FOLDER03316531M/1/Video_Driver_3PGYF_WN32_10.18.15.4274_A01.EXE
#1141 [16:21] <Musikarain> i purchased minecraft pe a few years ago and now after a phone update it wont let me create or load any worlds
#1142 [16:21] <Cykrix> Musikarain: Reinstall it. Thats our generic solution for PE
#1143 [16:21] <Cykrix> PE Is incredibly hard to debug
#1144 [16:22] <Prideofwar> okay so FN+F3+C isnt crashing my game for me
#1145 [16:22] <Musikarain> i have tried uninstalling and reinstalling
#1146 [16:22] <Cykrix> Prideofwar: Press F3 to open the info screen
#1147 [16:22] <Cykrix> then Press F3+C
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#1150 [16:24] <Prideofwar> i got the info screen now F3+C isnt doing anything
#1151 [16:24] <Cykrix> ...
#1152 [16:24] <Cykrix> Wtf
#1153 [16:24] <Cykrix> What version of MC are you on
#1154 [16:24] <Prideofwar> 1.9.2
#1155 [16:24] <Cykrix> That should debug crash your game
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#1157 [16:27] * Musikarain [Musikarain@notlogged] has quit. (Ping timeout: 195 seconds)
#1158 [16:28] <Prideofwar> hmm
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#1160 [16:29] <Prideofwar> I Don't know the problem but im going to assume i need more Disc space because mine quite close to full I notice
#1161 [16:29] <Prideofwar> it's over 70% full
#1162 [16:29] <Cykrix> That wont affect world saving
#1163 [16:30] <Cykrix> Does your launcher stay open when you start the game?
#1164 [16:30] <Prideofwar> yeah it stays open
#1165 [16:30] <Cykrix> Copy your Game Output after you create the world and it kicks you out
#1166 [16:30] <Prideofwar> just massive animation shreding and teleporting
#1167 [16:30] <Prideofwar> like the moment i try to enter the world?
#1168 [16:30] <Prideofwar> copy that?
#1169 [16:30] <Cykrix> after, not when you do
#1170 [16:31] <Prideofwar> okay
#1171 [16:31] <Prideofwar> how do i copy it?
#1172 [16:31] <Cykrix> Right click in the blank space
#1173 [16:31] <Prideofwar> or what am i copying more like
#1174 [16:31] <Cykrix> and press "Copy All Text"
#1175 [16:31] <Cykrix> I just need everything from Game Output
#1176 [16:31] <Prideofwar> question for me is where is the blank space?
#1177 [16:31] <Cykrix> Anything white...
#1178 [16:32] <Prideofwar> ingame correct?
#1179 [16:33] <Prideofwar> i don't have anything like that
#1180 [16:33] <Prideofwar> that im aware of
#1181 [16:33] <Cykrix> No, From your launcher while your ingame
#1182 [16:33] <Prideofwar> oh okay
#1183 [16:36] <Prideofwar> okay when you say launcher while ingame what should i be seeing on ym screen?
#1184 [16:36] <Prideofwar> so i know what you mean
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#1186 [16:37] <Cykrix> -.-
#1187 [16:37] <AnnaLubov> I'm back, what do i do now. I downloaded the thing
#1188 [16:37] <Cykrix> start minecraft
#1189 [16:37] <AnnaLubov> on 1,9?
#1190 [16:37] <Prideofwar> the minecraft news page? the Launcher Log? the Actual ingame functions like punching blocks or the area where i can select servers or.
#1191 [16:38] <Prideofwar> okay lauch minecraft copy all teh white text that pops up
#1192 [16:38] <Prideofwar> before it goes away?
#1193 [16:38] <Cykrix> Prideofwar: http://prntscr.com/arx8mi
#1194 [16:38] <Prideofwar> i actually don't have that
#1195 [16:38] <Prideofwar> all i have is update notes launcher log and profile editor
#1196 [16:39] <Cykrix> http://prntscr.com/arx8wm
#1197 [16:39] <Cykrix> Start your game..
#1198 [16:39] <Cykrix> Join the world
#1199 [16:39] <Cykrix> then you'll have it
#1200 [16:39] <AnnaLubov> it didnt work
#1201 [16:39] <Cykrix> AnnaLubov: What error do you get
#1202 [16:39] <Cykrix> Pixel Format?
#1203 [16:39] <AnnaLubov> it started to load the world and then crashed
#1204 [16:39] <Cykrix> AnnaLubov: Please start the game and navigate to "Options" then "Video Settings". Then Toggle VBOs. (If it is on, turn it off) (If it is off, turn it on)
#1205 [16:40] <AnnaLubov> ok i did that should i try to load a a world
#1206 [16:40] <Cykrix> Correct
#1207 [16:41] <AnnaLubov> it worked thank you very muh
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#1209 [16:41] <Cykrix> ^_^
#1210 [16:42] <Cykrix> Have a good day
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#1212 [16:43] <Prideofwar> how do i make the Game Output tab visible to myself?
#1213 [16:44] <Cykrix> ??> Prideofwar launcher/open
#1214 [16:44] <Absol> Prideofwar: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
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#1216 [16:44] <Cykrix> START Minecraft, Join a new world, Let it kick you out, REJOIN The world, Open your Launcher and copy EVERYTHING in the game output tab (which should be there)
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#1218 [16:45] <Prideofwar> okay i did all of that
#1219 [16:45] <Cykrix> Can you upload the text you get from the game launcher to http://paste.ubuntu.com
#1220 [16:45] <lucifer146> my game wont work correct when i thy to play it just showa a bunch of errors
#1221 [16:45] <Cykrix> ??> lucifer146 paste
#1222 [16:45] <Absol> lucifer146: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1223 [16:45] <Cykrix> put the errors there ^
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#1225 [16:46] <Prideofwar> okay finally see the output box
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#1227 [16:47] <Prideofwar> now i need the link for the paste
#1228 [16:48] <Prideofwar> okay i sent it
#1229 [16:49] <Cykrix> Copy/paste it here
#1230 [16:49] <Prideofwar> http://paste.ubuntu.com/15820859/
#1231 [16:49] <Cykrix> Did you join the world first?
#1232 [16:49] <Cykrix> bc that shows nothing about worlds
#1233 [16:49] <Prideofwar> blagh okay doing it now
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#1235 [16:49] <Cykrix> XD
#1236 [16:50] <urielsalis> Cykrix, whats Prideofwar issue?
#1237 [16:50] <Prideofwar> i'm so sorry im slow
#1238 [16:50] <Cykrix> World isnt forming right
#1239 [16:50] <Cykrix> trying to get game output
#1240 [16:50] <Cykrix> they're disk space is only 70% ish
#1241 [16:50] <urielsalis> Cykrix, define "forming right"
#1242 [16:50] <Cykrix> randomizes
#1243 [16:50] <urielsalis> uh?
#1244 [16:50] <Cykrix> like when you have low disk space and fails to save
#1245 [16:50] <Cykrix> the chunks scatter
#1246 [16:50] <urielsalis> Wrong
#1247 [16:50] <Prideofwar> http://paste.ubuntu.com/15820899/
#1248 [16:51] <Prideofwar> got it this time
#1249 [16:51] <urielsalis> Prideofwar, enable VBO and Vsync
#1250 [16:51] <urielsalis> Cykrix, I remember reading a bug report
#1251 [16:51] <Cykrix> urielsalis: srsly?
#1252 [16:51] <urielsalis> Cykrix, yes
#1253 [16:51] <Cykrix> I swear to god if thats it
#1254 [16:51] <Cykrix> xD
#1255 [16:51] <urielsalis> Cykrix, https://bugs.mojang.com/browse/MC-62958
#1256 [16:52] <urielsalis> Cykrix, if that works, update driver(plus I think that pc doesnt meet requirements)
#1257 [16:52] <Cykrix> Alright
#1258 [16:52] <urielsalis> Prideofwar, VBO and Vsync are in Video Settings, in the options tab of the main menu
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#1261 [16:54] <Prideofwar> http://paste.ubuntu.com/15820943/
#1262 [16:54] <urielsalis> Prideofwar, enable VBO and Vsync in video settings
#1263 [16:54] <Prideofwar> the graphics arent scrambled but now there's the problem of moving.
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#1265 [16:54] <urielsalis> Prideofwar, define "problem of moving"
#1266 [16:54] <Cykrix> ??> Prideofwar win/dxdiag
#1267 [16:54] <Prideofwar> like i keep hitting 5 fps droping down for 50 fps
#1268 [16:54] <Absol> Prideofwar: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1269 [16:55] <urielsalis> Prideofwar, we need a dxdiag report. Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1271 [16:55] <Cykrix> wow, slow?
#1272 [16:55] <urielsalis> Indeed, Windows doesnt like being with 200mb free space
#1273 [16:55] <Cykrix> XD
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#1275 [16:56] <Prideofwar> and then the game like stops with the FPS rather than like fps issues
#1276 [16:56] <urielsalis> Prideofwar, can you give us the dxdiag?
#1277 [16:56] <Prideofwar> i will
#1278 [16:58] <Prideofwar> doing it now.
#1279 [16:58] <Prideofwar> saving currently
#1280 [17:00] <Prideofwar> http://paste.ubuntu.com/15821018/
#1281 [17:01] <Cykrix> Prideofwar: Update your driver here http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#1282 [17:01] * Bakon_Bitz4378 [Bakon_Bitz4378@notlogged] has joined #minecrafthelp
#1283 [17:01] <Cykrix> First one, Radeon Software
#1284 [17:04] <Prideofwar> kk
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#1287 [17:05] <Prideofwar> it says 5 minutes left
#1288 [17:05] <Prideofwar> so ill let you guys know when it's done
#1289 [17:05] <Cykrix> k
#1290 [17:06] <Bakon_Bitz4378> i keep getting told pixel format not accelerated. its not even letting me download can anyone help please
#1291 [17:06] <Cykrix> ??> Bakon_Bitz4378 win/dxdiag
#1292 [17:06] <Absol> Bakon_Bitz4378: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1294 [17:07] <Bakon_Bitz4378> http://paste.ubuntu.com/15820891/plain
#1295 [17:07] <Cykrix> Bakon_Bitz4378:Your current Graphics Card is04 Not Supported on the Window03 10 Operating System. You can either upgrade your GPU(Desktop Only!) or Downgrade Windows. Alternatively you could use a different computer to play.
#1296 [17:08] <Bakon_Bitz4378> last i knew i only had windows 7
#1297 [17:08] <Cykrix> I believe thats the last version that supports your system.
#1298 [17:10] <Bakon_Bitz4378> uggg this is all very frustrating for someone who has no computer smarts lol thank you
#1299 [17:11] <Bakon_Bitz4378> one more question how do i downgrade
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#1302 [17:14] <Cykrix> ??> Bakon_Bitz4378 win/downgrade
#1303 [17:14] <Cykrix> rip
#1304 [17:14] <Dovacat> Hey i cant start up minecraft since ive downloaded windows ten
#1305 [17:14] <Absol> Bakon_Bitz4378: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1307 [17:14] <Cykrix> ??> Dovacat launcher/crash-log
#1308 [17:14] <Absol> Dovacat: We need to see your crash log, which appears after a crash.
#1309 [17:14] <Absol> Dovacat: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1318 [17:34] <Tomii> i need help
#1319 [17:34] <Cykrix> ??> Tomii ask
#1320 [17:34] <Absol> Tomii: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1321 [17:34] <Absol> Tomii: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
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#1323 [17:35] <keops123> Hola,tengo Windows 10 y al querer iniciar Minecraft me da un crash,por lo que dice es algo de la tarjeta de video,eh probado diferentes cosas pero nada,que puedo hacer?
#1324 [17:36] <Cykrix> keops123: we are all english here, please use google translate
#1325 [17:36] <Tomii> I need to fix a problem with an error when entering a server
#1326 [17:37] <Tomii> He tells me java.lang.null exception
#1327 [17:37] * lipa_dudu_ [lipa_dudu_@notlogged] has joined #minecrafthelp
#1328 [17:37] * lipa_dudu_ [lipa_dudu_@notlogged] has quit. (Client Quit)
#1329 [17:37] <Cykrix> what antivirus do you have?
#1330 [17:37] * lipa_dudu [lipa_dudu@notlogged] has quit. (Quit: Web client closed)
#1331 [17:37] <Tomii> windows defender
#1332 [17:37] <Cykrix> Tomii: Any others?
#1333 [17:37] <Breakstu> I am not able to load the minecraft running time what should I do
#1334 [17:38] * bernardo [bernardo@notlogged] has joined #minecrafthelp
#1335 [17:38] <Tomii> only that
#1336 [17:38] <Tomii> only that
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#1338 [17:39] <Prideofwar> i'm still here just the download is downloading and installing currently
#1339 [17:39] <keops123> Hello, I have Windows 10 and want to start Minecraft gives me a crasheo , so that says something video card , eh I tried different things but nothing that I can do? i don't speak english,sorry
#1340 [17:39] <Tomii> please help me
#1341 [17:39] <Tomii> please help me
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#1343 [17:40] <Breakstu> It can't set up the runtime
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#1346 [17:40] <Tomii> I need to solve a problem to connect to a server
#1347 [17:41] <Tomii> he tells java.lang.nullexception.....
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#1354 [17:48] <Buzzkeeto> I just downloaded 1.9.2 on windows and program crashes after generating world. EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffd39282177, pid=12168, tid=9812
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#1360 [17:54] <Cykrix> Buzzkeeto: Please start the game and navigate to "Options" then "Video Settings". Then Toggle VBOs. (If it is on, turn it off) (If it is off, turn it on)
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#1363 [17:55] <Buzzkeeto> standby doing it
#1364 [17:55] <Cykrix> Alright
#1365 [17:55] * memoriabaixa [memoriabaixa@notlogged] has quit. (Client Quit)
#1366 [17:56] <Buzzkeeto> beautiful...thanks so much!!!
#1367 [17:56] <Cykrix> ^_^ Have a good day
#1368 [17:58] <Prideofwar> okay whelp the driver is installed but in the system try from the new download says a new catalyst driver {15.7.1) is available and gives me a link to it do i want to donwload that? just because or leave it be?
#1369 [17:58] <Prideofwar> tray*
#1370 [17:58] <Cykrix> Yes, get that
#1371 [17:59] <Prideofwar> alright
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#1373 [18:00] <Prideofwar> http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
#1374 [18:02] <Prideofwar> that's the download link just incase
#1375 [18:05] <Cykrix> Thats fine
#1376 [18:09] <Prideofwar> okay thank you Cykrix for all your help minecraft is playing at what i remember it to play at now
#1377 [18:09] <Prideofwar> smoth
#1378 [18:09] <Prideofwar> and clean
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#1380 [18:09] <Prideofwar> avg of 50 fps
#1381 [18:10] <ccc> i need help every time i walk on a server/singleplayer i freeze
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#1383 [18:12] <ccc> no one is here
#1384 [18:12] <ccc> grrr
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#1386 [18:17] <Cykrix> sorry
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#1388 [18:17] <Cykrix> Prideofwar: your very welcome
#1389 [18:18] <Cykrix> ccc: Please start the game and navigate to "Options" then "Video Settings". Then Toggle VBOs. (If it is on, turn it off) (If it is off, turn it on)
#1390 [18:22] <ccc> turned it on and still crashed
#1391 [18:22] <ccc> PLEASE HELP
#1392 [18:22] <Cykrix> ??> ccc launcher/crash-log
#1393 [18:22] <Absol> ccc: We need to see your crash log, which appears after a crash.
#1394 [18:22] <Absol> ccc: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1395 [18:22] <ccc> http://paste.ubuntu.com/15821949/
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#1398 [18:23] <ofois> me ajudem
#1399 [18:23] <Buzzkeeto> Recently downloaded and installed. I know can enter the world, but there is no sound. I have checked that the sound options are all on.
#1400 [18:23] <ofois> help me
#1401 [18:23] <Cykrix> Incorrect log ccc
#1402 [18:24] <ccc> ????
#1403 [18:24] <Cykrix> ofois: we are english, please say what you need in english
#1404 [18:24] <ccc> that was it
#1405 [18:24] <Cykrix> Buzzkeeto: What antivirus do you have
#1406 [18:24] <Cykrix> ccc: thats not a crash log
#1407 [18:24] <Buzzkeeto> Norton
#1408 [18:24] <Cykrix> ??> Buzzkeeto av/norton
#1409 [18:24] <Absol> Buzzkeeto: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#1410 [18:24] <ccc> http://paste.ubuntu.com/15821960/
#1411 [18:24] <ccc> Thats it
#1412 [18:24] <Cykrix> (it can also affect sound if i am correct)
#1413 [18:25] <ccc> it says nothing else i just re did it
#1414 [18:25] <Cykrix> ccc: thats not a crash
#1415 [18:25] <ccc> ????
#1416 [18:25] <Buzzkeeto> well, dang...just paid 149 for 2 years. Can I disable while playing?
#1417 [18:25] <ccc> wgat is it then
#1418 [18:25] <ccc> itnmv
#1419 [18:25] <ccc> nvm
#1420 [18:25] <Cykrix> Buzzkeeto: No, sadly. Norton is crap as it is :\
#1421 [18:25] <ccc> ifound iut
#1422 [18:25] <Buzzkeeto> ok
#1423 [18:25] <Cykrix> Buzzkeeto: First tho
#1424 [18:26] <Cykrix> ??> Buzzkeeto win/reinst
#1425 [18:26] * Kendallgamer29 [Kendallgamer29@notlogged] has joined #minecrafthelp
#1426 [18:26] <Absol> Buzzkeeto: You may need to reinstall the locally installed files that Minecraft puts into place.
#1427 [18:26] <Absol> Buzzkeeto: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1428 [18:26] <Cykrix> (that might help)
#1429 [18:26] <ccc> http://paste.ubuntu.com/15821971/
#1430 [18:26] <ccc> theres the real one
#1431 [18:26] <Cykrix> That is also not a crash
#1432 [18:27] <ccc> ????
#1433 [18:27] <Cykrix> ??> ccc launcher/crash-log
#1434 [18:27] <Absol> ccc: We need to see your crash log, which appears after a crash.
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#1436 [18:27] <Absol> ccc: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1437 [18:27] * kirby|gone is now known as mrkirby153
#1438 [18:27] * kirby|gone is now known as mrkirby153
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#1440 [18:28] <ccc> launcher log?
#1441 [18:28] <ccc> or game output
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#1443 [18:28] <Kendallgamer29> help
#1444 [18:28] <Kendallgamer29> http://paste.ubuntu.com/15821951/
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#1449 [18:32] <Kendallgamer29> help please http://paste.ubuntu.com/15821951/
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#1455 [18:43] <Jellal> Hey
#1456 [18:43] <Jellal> Anyone here know how to work permissions on bukkit plugins?
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#1464 [19:02] <osuka_> Jellal elaborate
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#1467 [19:03] <Lucas> Need help with this bug A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffbebac2177, pid=11348, tid=8040 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig75icd64.dll+0x12177] # # Failed to write core
#1468 [19:04] <KetPerry> how do i find my friend on a server, i got a new hard drive and lost all my servers is there a way i can find a server he is on?
#1469 [19:04] <Lucas> just started after windows 10 update
#1470 [19:05] <KetPerry> hard drive crashed an got a new one and lost all my servers thats all i know
#1471 [19:06] <KetPerry> im just trying to find my friend, can you please help
#1472 [19:06] <Lucas> sorry ketperry I cant. waiting for help as well
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#1475 [19:08] <Lucas> anyone? Bueler?
#1476 [19:09] <Cykrix> KetPerry: We cannot help with that
#1477 [19:09] <Cykrix> Lucas: whats your issue?
#1478 [19:09] <Cykrix> oh nbm
#1479 [19:09] <Cykrix> Lucas: Please start the game and navigate to "Options" then "Video Settings". Then Toggle VBOs. (If it is on, turn it off) (If it is off, turn it on)
#1480 [19:09] <Lucas> Thanks I will give that a shot..
#1481 [19:10] * Shaniya [Shaniya@notlogged] has joined #minecrafthelp
#1482 [19:10] <Shaniya> Hello..
#1483 [19:10] <Cykrix> hello Shaniya
#1484 [19:10] <Shaniya> I can not recover my security questions.
#1485 [19:10] * minecontrutor_123_br [minecontrutor_123_br@notlogged] has quit. (Ping timeout: 195 seconds)
#1486 [19:11] <Cykrix> ??> Shaniya account/send-email
#1487 [19:11] <Absol> Shaniya: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1488 [19:11] <Absol> Shaniya: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1489 [19:11] <Shaniya> I Ok
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#1499 [19:24] <supergamers10> my minecraft account said that i redomed my minecraft windows 10 beta alredy but i did not
#1500 [19:24] <Cykrix> Check your microsoft account and see if its available
#1501 [19:24] <supergamers10> i did
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#1503 [19:25] <supergamers10> it said it has alredy been redomed
#1504 [19:25] <squiggie> Can someone tell me if there is a way for Minecraft on OSX to play with a Windows 10 Beta server?
#1505 [19:26] <supergamers10> no thair is not i alredy tryed
#1506 [19:26] <supergamers10> i have a mac
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#1520 [20:16] <Deaven09> omg please help me i can't play minecraft when i press forgot password i never get the email on both websites
#1521 [20:17] <Deaven09> omg so one please help me
#1522 [20:17] <Deaven09> someone**
#1523 [20:19] <Deaven09> hello?
#1524 [20:19] <Deaven09> anyone there?
#1525 [20:19] <Cykrix> Hello Deaven09
#1526 [20:20] <Cykrix> ??> Deaven09 login/throttle
#1527 [20:20] <Absol> Deaven09: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1528 [20:20] <Absol> Deaven09: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1529 [20:26] <Deaven09> Absol i have waited like over a week
#1530 [20:26] <Cykrix> Deaven09: Then you'll need to email mojang (Absol is the bot)
#1531 [20:26] * LoveBlueTheHorse [LoveBlueTheHorse@notlogged] has joined #minecrafthelp
#1532 [20:27] <Cykrix> ??> Deaven09 account/send-email
#1533 [20:27] <Absol> Deaven09: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1534 [20:27] <Absol> Deaven09: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1535 [20:28] * Leelo9 [Leelo9@notlogged] has joined #minecrafthelp
#1536 [20:29] <Deaven09> i purchased my account over 3 years ago i dont have the gift card and never got an email
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#1540 [20:33] <Leelo9> Every time I try to play minecraft a thingy pops up on my screen and says that mt driver is not cpable of playing minecraft. I've tried everything, even trying to get a new driver, but minecraft still doesn't work. What can I do?
#1541 [20:33] <Cykrix> ??> Deaven09 account/trans-id
#1542 [20:33] <Absol> Deaven09: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1543 [20:34] <Cykrix> ??> Leelo9 win/dxdiag
#1544 [20:34] <Absol> Leelo9: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1545 [20:34] <Leelo9> I did thaat already. What now?
#1546 [20:34] <Cykrix> Paste the url here
#1547 [20:35] <Leelo9> http://paste.ubuntu.com/15822771/
#1548 [20:36] <Leelo9> Now?
#1549 [20:37] <Cykrix> Leelo9:Your current Graphics Card is04 Not Supported on the Window03 10 Operating System. You can either upgrade your GPU(Desktop Only!) or Downgrade Windows. Alternatively you could use a different computer to play.
#1550 [20:37] <Cykrix> Your last support is Windows 7
#1551 [20:37] <Leelo9> Ok, thank you.
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#1553 [20:40] <Deaven09> you motherfuckers are no help
#1554 [20:40] <Absol> Deaven09: Please keep it civil
#1555 [20:40] <Cykrix> Deaven09: We are a volunteer team.
#1556 [20:40] <Cykrix> We cannot assist with account issues.
#1557 [20:43] <Leelo9> Is every thing Ok?
#1558 [20:43] <Cykrix> Leelo9: He cant recover his account.
#1559 [20:43] <Cykrix> Leelo9: If you wish to downgrade, you can look at windows for their iso and install it
#1560 [20:43] * Deaven09 [Deaven09@notlogged] has quit. (Ping timeout: 195 seconds)
#1561 [20:43] <Cykrix> (i dont have the url on hand)
#1562 [20:44] <Leelo9> ok
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#1564 [20:45] <Leelo9> Again thanks a lot for your help.
#1565 [20:45] <Cykrix> Yep ^_^ have a good day
#1566 [20:45] * crazychick4809 [crazychick4809@notlogged] has joined #minecrafthelp
#1567 [20:45] <Leelo9> You too
#1568 [20:47] * Bribri [Bribri@notlogged] has joined #minecrafthelp
#1569 [20:49] <Bribri> Everytime I try to long on it only lets me play demo. I paid for minecraft back in 2012. I transfered my account and was able to play up until recently. When i try to log on my account online it tells me i should purchase minecraft... but i already did that.
#1570 [20:52] <Bribri> nevermind...
#1571 [20:56] * jbb [jbb@notlogged] has joined #minecrafthelp
#1572 [20:56] <jbb> Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#1573 [20:57] <jbb> cannot get minecraft to play?
#1574 [20:57] <jbb> i get this as the error message and i am using windows xp
#1575 [20:57] <jbb> Error: Could not find or load main class net.minecraft.client.main.Main Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
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#1577 [21:01] <crazychick4809> Pixel acceleration not supported. Computer says driver is updated to latest version. My dxdiag says http://paste.ubuntu.com/15822934/
#1578 [21:03] * Shaka [Shaka@notlogged] has quit. (Ping timeout: 190 seconds)
#1579 [21:04] <Cykrix> One moment
#1580 [21:04] <Cykrix> crazychick4809:Your current Graphics Card is04 Not Supported on the Window03 10 Operating System. You can either upgrade your GPU(Desktop Only!) or Downgrade Windows. Alternatively you could use a different computer to play.
#1581 [21:07] <crazychick4809> how do i upgrade the GPU(Desktop Only!)? It was telling me the same thing when i was running windows 7 today before I upgraded to 10.
#1582 [21:09] <Extreme> crazychick4809: Your computer is too old for modern versions of Minecraft. You can downgrade to Windows 7, but the issues will persist on all Minecraft versions above 1.7.2.
#1583 [21:09] <crazychick4809> ok thank you
#1584 [21:09] <Extreme> crazychick4809: I'd recommend that you play Minecraft on a different computer.
#1585 [21:10] * crazychick4809 [crazychick4809@notlogged] has quit. (Quit: Web client closed)
#1586 [21:12] * roulfe [roulfe@notlogged] has joined #minecrafthelp
#1587 [21:15] <roulfe> Hi, I recently logged out of my minecraft account and when I tried to log back in it tells me that I could only play demo mode. I purchased the game a few years ago, possibly around 2012. I'm trying to migrate accounts but I don't know my email or password. I would also like to mention that I bought the game from a Walmart and it was a card with a code. Please help
#1588 [21:25] * Shaka [Shaka@notlogged] has joined #minecrafthelp
#1589 [21:27] <roulfe> Hello?
#1590 [21:27] <Cykrix> roulfe: you'd need to email mojang regarding that
#1591 [21:28] <Cykrix> We are a volunteer technical support team and we cannot help with account issues.
#1592 [21:30] <Cykrix> ??> roulfe account/send-email
#1593 [21:30] <Absol> roulfe: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#1594 [21:30] <Absol> roulfe: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1595 [21:30] <Cykrix> ??> roulfe account/trans-id
#1596 [21:30] <Absol> roulfe: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1597 [21:38] * Ursu [Ursu@notlogged] has joined #minecrafthelp
#1598 [21:40] <Ursu> hola que tal! porfavor necesito ayuda, mi minecraft no abre de ninguna forma, me saca un error de windows 10 pero yo tengo 7, dice que es el opengl pero no se como ver la version.Bueno espero su respuesta, GRACIAS!!!!
#1599 [21:41] <urielsalis> ??> Ursu win/dxdiag
#1600 [21:41] <Absol> Ursu: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1601 [21:41] <Ursu> gracias lo vere
#1602 [21:42] * andre [andre@notlogged] has joined #minecrafthelp
#1603 [21:44] <andre> minecraft will not load after i upgraded to windows 10. http://paste.ubuntu.com/15823147/
#1604 [21:44] * funkyjellypuss [funkyjellypuss@notlogged] has joined #minecrafthelp
#1605 [21:44] <Ursu> absol ya use el link y me dio este otro link : http://paste.ubuntu.com/15823179/
#1606 [21:44] <funkyjellypuss> im having troulbe with loging in to mojang
#1607 [21:44] <Cykrix> andre:Your current Graphics Card is04 Not Supported on the Window03 10 Operating System. You can either upgrade your GPU(Desktop Only!) or Downgrade Windows. Alternatively you could use a different computer to play.
#1608 [21:45] <urielsalis> funkyjellypuss, what problems?
#1609 [21:45] <urielsalis> Ursu, one moment
#1610 [21:45] <funkyjellypuss> i am trying to login but its saying my email isnt working
#1611 [21:45] <Ursu> okey gracias!
#1612 [21:45] <urielsalis> Ursu, descarga e instala http://www.nvidia.com/Download/driverResults.aspx/99994/en-us
#1613 [21:45] <Ursu> okey
#1614 [21:45] <urielsalis> funkyjellypuss, go to minecraft.net/retrievename and try all your emails
#1615 [21:46] <Cykrix> funkyjellypuss: whats the error message n launcher?
#1616 [21:46] <Cykrix> in*
#1617 [21:46] <andre> ty Cykrix
#1618 [21:46] <Cykrix> Have a good day ^_^
#1619 [21:46] * andre [andre@notlogged] has quit. (Client Quit)
#1620 [21:47] <funkyjellypuss> it says enter your email to reset your password and i do, and it sends me a how to on reseting it so i do but it then says my email is wrong
#1621 [21:47] <Cykrix> funkyjellypuss: in the launcher. not website
#1622 [21:48] <Cykrix> Invalid Credential Exception?
#1623 [21:48] <funkyjellypuss> it says my password or email/username is wrong
#1624 [21:48] <funkyjellypuss> but i know both are correct
#1625 [21:49] <Cykrix> Can you screenshot your login screen in the launcher?
#1626 [21:49] <Cykrix> (you can remove your email/password after trying to login)
#1627 [21:49] <Ursu> una pregunta, yo antes tenia una cuenta de minecraft, se llamaba Ursu_Girl, y un dia se me rompio la pc y luego de unos meses la arreglaron y mi cuenta se borro, que ago???
#1628 [21:50] <Cykrix> ---- ^ totally read that wrong
#1629 [21:51] <Ursu> ?
#1630 [21:51] <Cykrix> Nothing xD
#1631 [21:51] <Ursu> xDD
#1632 [21:51] <Ursu> ustedes hablan en ingles no? porque yo tengo el traductor activado al español
#1633 [21:52] <funkyjellypuss> its saying my username is wrong
#1634 [21:52] * funkyjellypuss [funkyjellypuss@notlogged] has quit. (Quit: Web client closed)
#1635 [21:52] <urielsalis> Ursu, puedo traducir yo si queres :)
#1636 [21:52] <urielsalis> Ursu, no veo ninguna cuenta llamada Ursu_Girl
#1637 [21:52] <Ursu> no gracias! el google me traduce automaticamente
#1638 [21:52] <urielsalis> Ursu, hablo español :P
#1639 [21:53] <Ursu> :P
#1640 [21:53] <Ursu> xD
#1641 [21:53] <urielsalis> Ursu, podes probar todos tus emails en minecraft.net/retrievename ?
#1642 [21:53] <Ursu> ya probe y no andan, mira en las skins de minecraft mi nombre Ursu_Girl
#1643 [21:54] <Ursu> me anda la cuenta pero dice que compre el minecraft otra vez
#1644 [21:54] * Bell is now known as Chris
#1645 [21:54] <urielsalis> Ursu, entonces solo te queda mandarle un mail a Mojang
#1646 [21:54] <urielsalis> ??> Ursu mojang/email
#1647 [21:54] <Absol> Ursu: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1648 [21:54] <Absol> Ursu: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1649 [21:54] <Ursu> okey :v
#1650 [21:54] <urielsalis> ??> Ursu account/trans-id
#1651 [21:54] <Absol> Ursu: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1652 [21:55] <Cykrix> That name never existed
#1653 [21:55] <Ursu> ya descargue un programe que me dijieron que ago?
#1654 [21:55] <Cykrix> https://es.namemc.com/s/Ursu_Girl
#1655 [21:55] <Ursu> se llama nividia
#1656 [21:56] <Ursu> http://paste.ubuntu.com/15823179/
#1657 [21:56] <urielsalis> Ursu, instalalo
#1658 [21:56] <Ursu> me diijieron que descarge nividia
#1659 [21:56] <Ursu> ya lo descargue lo instalo
#1660 [21:57] <urielsalis> Ursu, si, instalalo
#1661 [21:58] <Ursu> me dice nividia acceso denegado
#1662 [21:58] <urielsalis> Ursu, me podes dar el mensaje completo?
#1663 [21:59] <Ursu> ok espera
#1664 [22:00] * Jawz [Jawz@notlogged] has joined #minecrafthelp
#1665 [22:00] <Ursu> nividia install acceso denagado
#1666 [22:00] <Ursu> eso dice
#1667 [22:00] <Jawz> I can not log into my alt account minerfreak101. I forgot the username and password. Please help me!
#1668 [22:03] <urielsalis> Jawz, did you resetted it?
#1669 [22:03] <urielsalis> Ursu, nada mas?
#1670 [22:07] <Jawz> No
#1671 [22:07] <Jawz> I have not
#1672 [22:07] <urielsalis> Jawz, please do so
#1673 [22:07] <Jawz> I don't have the email either!!!
#1674 [22:07] <Jawz> I forgot it
#1675 [22:07] <Jawz> Last I played with it was a while ago
#1676 [22:07] <Jawz> is there a way if Mojang can send me my account details
#1677 [22:07] <Jawz> because I forgot everything
#1678 [22:08] <Jawz> minerfreak101
#1679 [22:08] <urielsalis> Jawz, try all your emails in minecraft.net/retrievename
#1680 [22:08] <Ursu> perdon por no responder estaba escribiendo el msg a mojang
#1681 [22:08] <Jawz> I forgot the email I used
#1682 [22:08] <Ursu> si, solo dice eso
#1683 [22:09] <urielsalis> Ursu, no hay problema
#1684 [22:09] <urielsalis> Ursu, lo podes descargar de nuevo
#1685 [22:09] <urielsalis> Jawz, try ALL your emails
#1686 [22:09] <Jawz> Ive only used one but Ill try
#1687 [22:09] <Ursu> ya lo hice pero dice lo mismo
#1688 [22:10] <urielsalis> Ursu, hmm
#1689 [22:10] <Ursu> sera el admin de tareas el problema?
#1690 [22:10] * raeraetheunicorn [raeraetheunicorn@notlogged] has joined #minecrafthelp
#1691 [22:10] <Jawz> Is there a way you can like give me the account details because there are no usernames tied to the email I entered
#1692 [22:11] <urielsalis> Ursu, podes intenar con este? http://www.nvidia.com/Download/driverResults.aspx/99994/en-us
#1693 [22:11] <urielsalis> Jawz, no
#1694 [22:11] <Ursu> intento
#1695 [22:11] <Jawz> Then what!?!
#1696 [22:11] <urielsalis> Jawz, use minecraft.net/retrievename
#1697 [22:11] * EatChewyCookies [EatChewyCookies@notlogged] has joined #minecrafthelp
#1698 [22:11] <urielsalis> Jawz, we dont have account info here
#1699 [22:11] <Jawz> I just did
#1700 [22:11] <Jawz> Ill just make a support tickey
#1701 [22:11] <Jawz> ticket*
#1702 [22:11] * EatChewyCookies [EatChewyCookies@notlogged] has quit. (Client Quit)
#1703 [22:11] <urielsalis> Jawz, sure
#1704 [22:12] <Jawz> In 10 days they will respond
#1705 [22:12] <Cykrix> Probably longer
#1706 [22:12] <Jawz> thanks for trying tho!
#1707 [22:12] * urielsalis tips hat
#1707 [22:12] <raeraetheunicorn> minecraft pc crashing on start. Windows 10
#1708 [22:12] <urielsalis> raeraetheunicorn, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#1709 [22:12] <Cykrix> Jawz: "We have a backlog and are currently replying to cases received on April 3. Thank you for being patient and we’ll reply to you as soon as possible."
#1710 [22:13] <Cykrix> they are backed up for 10 days, that does not account for how long it takes them to catch up
#1711 [22:13] <Jawz> Cykrix
#1712 [22:13] <raeraetheunicorn> thx
#1713 [22:13] <Jawz> I have a question?
#1714 [22:13] <Cykrix> Hm?
#1715 [22:13] <Ursu> ami no me importa el tiempo xD me importa la cuenta!
#1716 [22:13] <Jawz> Since I forgot all my details for my alt when you respond will you give me the account details?
#1717 [22:13] <urielsalis> Ursu, solo los mensajes que empiezen con tu nombre son para vos
#1718 [22:13] <Jawz> I really want to play on my alt
#1719 [22:13] <urielsalis> Jawz, depends on them
#1720 [22:13] <Jawz> minerfreak101
#1721 [22:13] <urielsalis> Jawz, not on us
#1722 [22:13] <Cykrix> Jawz: We are not mojang employees
#1723 [22:13] <Jawz> Depends on what?
#1724 [22:14] <urielsalis> ??> Jawz info/volunteer
#1725 [22:14] <Absol> Jawz: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#1726 [22:14] <Jawz> o
#1727 [22:14] <urielsalis> Jawz, dont forget to include your transaction id
#1728 [22:14] <Ursu> okey
#1729 [22:14] <Jawz> I purchased mc like years ago!
#1730 [22:14] <Cykrix> ??> Jawz account/trans-id
#1731 [22:14] <Absol> Jawz: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1732 [22:14] <Jawz> oh thanks
#1733 [22:16] <Jawz> I used a gift code
#1734 [22:16] <Jawz> what will I do?
#1735 [22:16] <urielsalis> Jawz, use that gift code as your transaction id
#1736 [22:17] * zdog101 [zdog101@notlogged] has joined #minecrafthelp
#1737 [22:17] <Ursu> ya casi termina de descargar lo que me dijieron
#1738 [22:17] <urielsalis> Ursu, ok
#1739 [22:18] * zdog101 [zdog101@notlogged] has quit. (Client Quit)
#1740 [22:18] <Ursu> agradezco su ayuda!
#1741 [22:18] <Jawz> Wait
#1742 [22:18] <Jawz> I dont have access to the gift code
#1743 [22:18] <Ursu> termino
#1744 [22:18] <urielsalis> Jawz, nothing we can help you with. Your transaction ID is your receipt, you need a receipt to prove you bought something
#1745 [22:18] <Jawz> ok
#1746 [22:18] * elrich577557 [elrich577557@notlogged] has joined #minecrafthelp
#1747 [22:18] <urielsalis> urielsalis, instalalo
#1748 [22:19] <Ursu> yo?
#1749 [22:19] <urielsalis> Ursu, si jaja
#1750 [22:19] <Ursu> xD esq hay tanto chat que me confundo xD
#1751 [22:21] <Ursu> no habre
#1752 [22:21] <Ursu> :(
#1753 [22:21] <Cykrix> -understands very little of this-
#1754 [22:22] <urielsalis> Ursu, dice algun mensaje?
#1755 [22:22] * Jawz [Jawz@notlogged] has quit. (Ping timeout: 195 seconds)
#1756 [22:23] <Ursu> espera abreee
#1757 [22:23] <Ursu> 22%
#1758 [22:24] * elrich577557 [elrich577557@notlogged] has quit. (Ping timeout: 195 seconds)
#1759 [22:24] <Ursu> acceso denegado otra vez
#1760 [22:24] <Ursu> ?!
#1761 [22:24] <urielsalis> Ursu, lo estas ejecutando como administrador?
#1762 [22:24] <Ursu> no xDD
#1763 [22:24] <Ursu> ya vengo lo abro como admin
#1764 [22:25] * jadeia [jadeia@notlogged] has joined #minecrafthelp
#1765 [22:28] * Ursu [Ursu@notlogged] has quit. (Ping timeout: 195 seconds)
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#1767 [22:30] * ool [ool@notlogged] has joined #minecrafthelp
#1768 [22:31] <roulfe> I bought the game years ago. How else can I get my transaction ID
#1769 [22:31] <urielsalis> ??> roulfe account/trans-id
#1770 [22:31] <Absol> roulfe: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1771 [22:32] <Coder5452> Anyone else having the error when joining servers, and servers only, where you crash instantly and the log give a TranslatableComponent
#1772 [22:32] <Coder5452> error
#1773 [22:32] <urielsalis> Coder5452, can you give us the crash report?
#1774 [22:33] <Coder5452> [18:53:45] [Server thread/INFO]: Starting minecraft server version 16w15b [18:53:45] [Server thread/INFO]: Loading properties [18:53:45] [Server thread/INFO]: Default game type: SURVIVAL [18:53:45] [Server thread/INFO]: Generating keypair [18:53:46] [Server thread/INFO]: Starting Minecraft server on <censored>:25565 [18:53:46] [Server thread/INFO]: Using epoll channel type [18:53:46] [Server thread/INFO]: Preparing level "world"
#1775 [22:33] <urielsalis> Coder5452, in paste.ubuntu.com
#1776 [22:33] * ool [ool@notlogged] has quit. (Ping timeout: 195 seconds)
#1777 [22:34] <Coder5452> http://paste.ubuntu.com/15823447/
#1778 [22:35] <urielsalis> Coder5452, not seeing a crash there
#1779 [22:35] <urielsalis> Coder5452, oh
#1780 [22:35] <urielsalis> Coder5452, what antivirus you have?
#1781 [22:36] <Coder5452> I don't have an antivirus on my computer, as the user crashing is not me
#1782 [22:36] * roulfe [roulfe@notlogged] has quit. (Ping timeout: 195 seconds)
#1783 [22:37] <Coder5452> IDK if you can tell but I have been trying to fix this for 6 hours straight, sorry if my messages are slurred
#1784 [22:37] * raeraetheunicorn [raeraetheunicorn@notlogged] has quit. (Quit: Web client closed)
#1785 [22:37] <urielsalis> Coder5452, ah, then tell him to come here
#1786 [22:37] <Coder5452> alright
#1787 [22:39] * blonde [blonde@notlogged] has joined #minecrafthelp
#1788 [22:39] * blonde [blonde@notlogged] has quit. (Client Quit)
#1789 [22:40] <Coder5452> well that was them but that did not work
#1790 [22:41] * Smileface [Smileface@notlogged] has quit. (Quit: ( www.nnscript.com :: NoNameScript 4.22 :: www.esnation.com ))
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#1792 [22:42] <Coder5452> Ok urielsalis that's them
#1793 [22:44] <blonde> what do we do now?
#1794 [22:44] <Coder5452> one second
#1795 [22:44] <urielsalis> blonde, what antivirus you have?
#1796 [22:44] <blonde> kaspersky
#1797 [22:44] <urielsalis> ??> blonde av/kaspersky
#1798 [22:44] <Absol> blonde: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#1799 [22:45] <blonde> what will this do?
#1800 [22:46] <urielsalis> blonde, probably fix your issue
#1801 [22:48] <Coder5452> If ti does I need to run to the nearest store that sells "That Was Easy" buttons and press them all, then facepalm for not knowing about this chat
#1802 [22:48] <Coder5452> it*
#1803 [22:49] <urielsalis> I sell those, $50USD a piece
#1804 [22:49] <Coder5452> lol
#1805 [22:49] <blonde> ok i followed the guide and turned off the scan encrypted connections was that what you ment i should do?
#1806 [22:49] <urielsalis> I need to make some money of out this man! haha
#1807 [22:50] <urielsalis> blonde, yes. try to join mctest.ae97.net now please
#1808 [22:50] <blonde> it can't load the page
#1809 [22:51] <urielsalis> blonde, its a minecraft server
#1810 [22:51] <blonde> oh
#1811 [22:51] <Coder5452> lol
#1812 [22:51] <blonde> don't laugh i'm trying to follow what i'm sopposed to do
#1813 [22:52] <blonde> my laptops being unusaly slow right now
#1814 [22:53] <urielsalis> Coder5452, I suppose you are hosting the server yourself?
#1815 [22:53] <blonde> do they mean the server we usually play on coder?
#1816 [22:53] <Coder5452> Yes
#1817 [22:53] <urielsalis> Coder5452, the ip is 73.181.91.51?
#1818 [22:53] <Coder5452> No
#1819 [22:53] <Coder5452> Separate machine
#1820 [22:53] <urielsalis> oh ok
#1821 [22:54] <blonde> i can't connect to that server adress
#1822 [22:54] <Coder5452> Only people who have never tried to play minecraft and host a dedicated server on the same machine would do that
#1823 [22:55] <Coder5452> :D
#1824 [22:55] <urielsalis> blonde, what does it say?
#1825 [22:55] <blonde> it says can't connect to server in red text and has 0 bars
#1826 [22:56] <Coder5452> you are trying to connect to mctest.ae97.net right?
#1827 [22:56] <blonde> i think so
#1828 [22:56] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#1829 [22:56] <urielsalis> blonde, check that you wrote it correctly
#1830 [22:56] <urielsalis> blonde, also, that server is 1.9.2 vanilla
#1831 [22:57] <Coder5452> I feel like I could sleep for the next 300 years
#1832 [22:58] <blonde> is the ? part of the ip if not then i wrote is correctly
#1833 [22:58] * Ursu [Ursu@notlogged] has joined #minecrafthelp
#1834 [22:58] <Coder5452> no it isn't :S
#1835 [22:58] <urielsalis> hola Ursu
#1836 [22:58] <Ursu> hola que tal, volvi yo ya instale nvidia para mi problema
#1837 [22:58] <urielsalis> Ursu, entonces lo ultimo que queda es que Mojang te responda
#1838 [22:59] <urielsalis> ??> blonde tools/hjt
#1839 [22:59] <Absol> blonde: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1840 [22:59] <Ursu> espera nvidia dice esto:
#1841 [22:59] <Absol> blonde: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1842 [23:00] <Ursu> el instalador de nvidia no puede continuar este controlador de graficos no puede encontrar hadware de graficos compatible
#1843 [23:01] <urielsalis> Ursu, ugh, me podes dar tu dxdiag de nuevo?
#1844 [23:01] <Ursu> guau que tarde se hizo
#1845 [23:01] <Ursu> si como no
#1846 [23:01] <urielsalis> Ursu, son las 1am ahi tambien? jaja
#1847 [23:02] <blonde> ok i think i did this right http://paste.ubuntu.com/15823569/
#1848 [23:02] <Ursu> http://paste.ubuntu.com/15823571/
#1849 [23:02] <Ursu> si jajja
#1850 [23:03] <urielsalis> ??> blonde av/malwarebytes
#1851 [23:03] <Absol> blonde: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1852 [23:03] <Absol> blonde: Download it here: http://www.malwarebytes.org/
#1853 [23:03] <urielsalis> blonde, run a scan with that
#1854 [23:04] <Ursu> mojang creo q respondio?!
#1855 [23:04] <Ursu> me llego un mail de mojang
#1856 [23:04] <urielsalis> Ursu, es un mail automatico
#1857 [23:04] <Ursu> 2 mails
#1858 [23:04] <blonde> free version works fine right?
#1859 [23:04] <urielsalis> blonde, yes
#1860 [23:05] <urielsalis> Ursu, no se que decirte en este momento. Ese driver es el unico disponible y se supone que es el que tendria que funcionar
#1861 [23:05] <Ursu> si ya se.. mi pc vino con un fail
#1862 [23:06] <urielsalis> Ursu, si ya lo descargaste 2 veces y te dio el mismo error vas a tener que llevarlo a un tecnico que pueda verla fisicamente
#1863 [23:07] <Ursu> puf que mal, encima la pc que me anda bien no puedo usar minecraft :( extraño mi otra pc :(
#1864 [23:08] <Ursu> igual GRACIAS POR SU ATENCION!!!
#1865 [23:08] * urielsalis tips hat
#1865 [23:08] * urielsalis tips hat
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#1867 [23:11] <blonde> still scaning
#1868 [23:11] <urielsalis> blonde, its going to take a while
#1869 [23:17] <blonde> after it finishes scaning then what?
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#1871 [23:25] * Nes6284 [Nes6284@notlogged] has quit. (Ping timeout: 195 seconds)
#1872 [23:25] <blonde> this looks like the scanning will take hours anything else we should try
#1873 [23:26] <blonde> coder are you still here?
#1874 [23:28] <Coder5452> wat?
#1875 [23:29] <Coder5452> sorry I was watching Pocketpac play Fallout 4
#1876 [23:29] <blonde> thought you left mealone herefor a second
#1877 [23:30] <blonde> makes since i was watching flux baddies on yogscast duncan's channel waiting for this scan to finish
#1878 [23:45] <Coder5452> lol
#1879 [23:46] <blonde> come on finish scaning all ready so we can move on
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#1883 [23:59] * mrkirby153 is now known as kirby|gone