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#3 [00:13] <kdawger> game will not load due to outdated drivers, even though all drivers aree updated
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#10 [00:47] <pola> crash report
#11 [00:47] <pola> how can i update my graphic
#12 [00:49] <pola> how can i update my graphic?
#13 [00:51] <pola> my laptop is ASUSTeK computer Inc.
#14 [00:51] <pola> F80Q\
#15 [00:52] <pola> 1024mb RAM
#16 [00:52] <pola> DirectX 11
#17 [00:52] <pola> DirectX 11
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#20 [01:22] <lianla100> hey
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#35 [01:51] <RayLi> cant open minecraft.
#36 [01:51] <RayLi> wut can I do.
#37 [01:51] <RayLi> http://paste.ubuntu.com/15925386/
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#42 [02:24] <camperman> hello?
#43 [02:24] <camperman> So i need my transaction ID to prove i own my account, but the paypal history apparently only goes back 2 years.
#44 [02:25] <camperman> am i boned?
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#49 [03:13] <Erick> In having trouble with my server
#50 [03:14] <Erick> Can you help me?
#51 [03:16] <Andrio> ??> Erick ask
#52 [03:16] <Absol> Erick: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#53 [03:16] <Absol> Erick: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#54 [03:19] <Erick> I started a server today and as I was playing with a friend the lights went off so the server crashed and when I restarted it all my progress was gone, its as if it was a brand new world, how do retrieve my old world?
#55 [03:21] <Erick> Will you be able to assist me?
#56 [03:25] * Angel1019 [Angel1019@notlogged] has joined #minecrafthelp
#57 [03:25] <Angel1019> Hello
#58 [03:26] * KingMatheesh [KingMatheesh@notlogged] has joined #minecrafthelp
#59 [03:26] <KingMatheesh> hello
#60 [03:26] * johnno [johnno@notlogged] has joined #minecrafthelp
#61 [03:27] <KingMatheesh> when i will start my minecraft dann came update yout grafikkarte but my grafikcard ist updatet can you help me?
#62 [03:28] <Andrio> ??> KingMatheesh win/DXDiag
#63 [03:28] <Absol> KingMatheesh: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#64 [03:28] <johnno> it said the grapics need a upadate and some thing about windows 10
#65 [03:30] <johnno> i have done the thing dxdiang now what
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#73 [03:52] <malinkarls1> hel me to open minecraft
#74 [03:53] <malinkarls1> i need help to open minecraft
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#83 [04:47] <Starzeark> hello
#84 [04:59] <Starzeark> is there anybody can help me
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#90 [05:57] <shani> anyone here
#91 [05:58] <shani> i want to ask something
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#103 [07:15] <MahKG> I am having difficulties initiating Minecraft after reinstalling it... the startup page is displaying "lack of updated graphics drivers" even after I had downloaded the latest java... the link to my DxDiag report is "http://paste.ubuntu.com/15928684/"..... please help...
#104 [07:17] * bebo [bebo@notlogged] has joined #minecrafthelp
#105 [07:21] <Andrio> MahKG, install this driver: http://www.nvidia.com/download/driverResults.aspx/99994/en-us
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#109 [07:23] <Venus> Hey, I was told to paste this here to get some help with Minecraft. http://paste.ubuntu.com/15928811/
#110 [07:26] <Andrio> Venus, try installing this driver: https://downloadcenter.intel.com/download/25235/Intel-HD-Graphics-Production-Driver-for-Windows-7-8-1-64-bit-N-Series-?product=81505
#111 [07:26] * FixCookie07 [FixCookie07@notlogged] has joined #minecrafthelp
#112 [07:27] <FixCookie07> bei mir crasht die ganze zeít minecraft
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#114 [07:27] <FixCookie07> kann jemand deutsch?
#115 [07:28] <FixCookie07> why?????? :(
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#117 [07:29] <FixCookie07> hi
#118 [07:29] <FixCookie07> hi
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#123 [07:39] <Igoha> Hello
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#126 [07:48] <schandmaeulchen> Hello there.. I just got a problem with my mojang account.. i have to verify my identity, so I have to answer my security questions.. But I don't know the answers anymore, so I click on "Change security questions". Then I should get an Email to my email addresse, but I don't get one. And I am sure, that my email address is correct and also it is the address which I used to sign me in.. I don't know what to do now..
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#135 [07:56] <gamerhd1320> hallo german?
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#137 [07:56] <max> wieso geht das nicht
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#141 [07:57] <schandmaeulchen> wieso geht was nicht?
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#160 [08:35] * DevilishGamerXYZ [DevilishGamerXYZ@notlogged] has joined #minecrafthelp
#161 [08:35] <DevilishGamerXYZ> can anyobne helpe?
#162 [08:35] <DevilishGamerXYZ> please
#163 [08:36] <Chromaryu> ?? ask
#164 [08:36] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#165 [08:36] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#166 [08:41] <DevilishGamerXYZ> i have a problem
#167 [08:41] * Romania [Romania@notlogged] has joined #minecrafthelp
#168 [08:42] <DevilishGamerXYZ> when i try to login to my launcher it says this
#169 [08:42] <DevilishGamerXYZ> sorry we cannot connect to our servers please make sure your online and minecraft is not blocked (io exception:Invalid keystore format" Please try to fix this as soon as possible.
#170 [08:42] <DevilishGamerXYZ> what do i do>
#171 [08:43] * kezel35 [kezel35@notlogged] has joined #minecrafthelp
#172 [08:43] <Chromaryu> DevilishGamerXYZ: What AV software do you have?
#173 [08:43] <DevilishGamerXYZ> nav?
#174 [08:43] <DevilishGamerXYZ> av?
#175 [08:43] <DevilishGamerXYZ> whats a av?
#176 [08:43] <Chromaryu> Anti-Virus Software
#177 [08:44] <DevilishGamerXYZ> kaspersky
#178 [08:44] <Chromaryu> ??> DevilishGamerXYZ av/kaspersky
#179 [08:44] <Absol> DevilishGamerXYZ: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#180 [08:44] <Chromaryu> follow that guide
#181 [08:44] <DevilishGamerXYZ> k
#182 [08:44] <DevilishGamerXYZ> and thats it?
#183 [08:44] <kezel35> hi could someone plz help me ,i would like to add some minecraft fans to my new ps4 account ,,, how do i do that ???
#184 [08:44] <Chromaryu> I dunno.
#185 [08:45] <Chromaryu> kezel35: consider use forum.
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#187 [08:45] * ZoeFlare [ZoeFlare@notlogged] has joined #minecrafthelp
#188 [08:46] <ZoeFlare> Hello.. I read the instructions of a minecraft help website and the rules of this website.
#189 [08:46] * Tobias_ [Tobias_@notlogged] has joined #minecrafthelp
#190 [08:46] <Tobias_> hilfe
#191 [08:46] <Tobias_> My acc was scammed
#192 [08:46] <kezel35> i still dont know lol
#193 [08:46] <Chromaryu> ZoeFlare: what about it.
#194 [08:46] <Tobias_> @scott help
#195 [08:46] <ZoeFlare> I have problems with my pixels and dxdiag
#196 [08:47] * Tobias_ [Tobias_@notlogged] has quit. (Client Quit)
#197 [08:47] <ZoeFlare> I don't know how to update it
#198 [08:47] <Chromaryu> ZoeFlare: do you have dxdiag log?
#199 [08:47] <ZoeFlare> Yes
#200 [08:47] <Chromaryu> Link Please.
#201 [08:47] <ZoeFlare> http://paste.ubuntu.com/15929681/
#202 [08:48] <kezel35> dose anyone on here play on a ps4 ??
#203 [08:48] * DevilishGamerXYZ [DevilishGamerXYZ@notlogged] has quit. (Ping timeout: 195 seconds)
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#205 [08:50] <Chromaryu> ZoeFlare: I am looking in it.
#206 [08:50] <ZoeFlare> Okay, thank you for your help.
#207 [08:50] * DevilishGamerXYZ [DevilishGamerXYZ@notlogged] has joined #minecrafthelp
#208 [08:51] <DevilishGamerXYZ> absol
#209 [08:51] <DevilishGamerXYZ> the site you gave me did not work
#210 [08:51] <DevilishGamerXYZ> what else can i do?
#211 [08:52] * kilerpies [kilerpies@notlogged] has quit. (Ping timeout: 195 seconds)
#212 [08:53] <Andrio> DevilishGamerXYZ, are you using the Minecraft.msi package?
#213 [08:56] * bocao_games [bocao_games@notlogged] has joined #minecrafthelp
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#215 [08:57] <DevilishGamerXYZ> andrio i am not
#216 [08:57] <DevilishGamerXYZ> i am usin exe
#217 [08:57] <DevilishGamerXYZ> \
#218 [08:58] <DevilishGamerXYZ> sorry we cannot connect to our servers please make sure your online and minecraft is not blocked (io exception:Invalid keystore format" Please try to fix this as soon as possible.
#219 [08:58] <Andrio> The new native launcher, or the one that requires Java?
#220 [08:58] <DevilishGamerXYZ> what can i do?
#221 [08:58] <DevilishGamerXYZ> the new one from the minecraft website itself
#222 [08:58] <Andrio> Mm
#223 [08:58] <Andrio> I'd try uninstalling and reinstalling the Minecraft launcher.
#224 [08:59] <DevilishGamerXYZ> did that already
#225 [08:59] <DevilishGamerXYZ> ive been waiting 2 weeks
#226 [08:59] <DevilishGamerXYZ> and today i got a msg from mojang askin me to come here -.-
#227 [08:59] <GreyVulpine> Uninstall and reinstall java
#228 [08:59] <DevilishGamerXYZ> did that
#229 [09:01] <GreyVulpine> Are you using the latest launcher?
#230 [09:02] <DevilishGamerXYZ> yep i am
#231 [09:02] <DevilishGamerXYZ> guess no more minecraft for me
#232 [09:02] <GreyVulpine> Completely remove java and reinstall it fresh
#233 [09:02] <DevilishGamerXYZ> i payed 100 rm in my money'
#234 [09:02] <DevilishGamerXYZ> did that
#235 [09:02] <GreyVulpine> Do it again
#236 [09:02] <DevilishGamerXYZ> kk
#237 [09:04] * kezel35 [kezel35@notlogged] has quit. (Quit: Web client closed)
#238 [09:04] * Dev [Dev@notlogged] has joined #minecrafthelp
#239 [09:04] <DevilishGamerXYZ> sorry we cannot connect to our servers please make sure your online and minecraft is not blocked (io exception:Invalid keystore format" Please try to fix this as soon as possible. any help on this?
#240 [09:04] <poketex_> Hi
#241 [09:04] <DevilishGamerXYZ> hi :D
#242 [09:04] <Dev> hi
#243 [09:04] <Dev> do you hhave access to minecraft
#244 [09:05] <Dev> because i hv a Question
#245 [09:05] <Chromaryu> What kind of Question. i wonder
#246 [09:05] <Dev> if you punch the enderdragon egg with you fist on creative does it break forever or does it telaport(silly question but you)
#247 [09:05] <GreyVulpine> breaks.
#248 [09:06] <Dev> in creative?
#249 [09:06] <GreyVulpine> Yes
#250 [09:06] <Dev> ok thx
#251 [09:06] <Dev> :)
#252 [09:06] * mootje2007 [mootje2007@notlogged] has joined #minecrafthelp
#253 [09:06] <Dev> so anyone play minecraft storymode latley?
#254 [09:07] <Dev> or not....
#255 [09:07] * mootje2007_ [mootje2007_@notlogged] has joined #minecrafthelp
#256 [09:08] <Dev> does anyone know how to build a ranbow beacon swapper
#257 [09:09] <poketex_> okay
#258 [09:09] <CubeTheThird> Dev, please limit conversation in this chatroom to technical support
#259 [09:09] <Dev> im sorry
#260 [09:09] * xxleonxd [xxleonxd@notlogged] has joined #minecrafthelp
#261 [09:09] * ZoeFlare [ZoeFlare@notlogged] has quit. (Ping timeout: 195 seconds)
#262 [09:10] <Dev> thx for the help tho, who ever helped me BYE
#263 [09:10] <xxleonxd> Nice! I just got a Minecraft card code for FREE! :D http://freeminecraftgiftcode.net
#264 [09:10] * mootje2007 [mootje2007@notlogged] has quit. (Client Quit)
#265 [09:10] <DevilishGamerXYZ> is that a true website??
#266 [09:10] * mootje2007_ [mootje2007_@notlogged] has quit. (Client Quit)
#267 [09:10] * GreyVulpine kicked xxleonxd from #minecrafthelp (Reason: xleonxd :Meep Meep. Go away.)
#268 [09:10] <GreyVulpine> It is not
#269 [09:10] <Andrio> I'm going to go with no
#270 [09:10] <Chromaryu> no
#271 [09:11] <Chromaryu> No. Truly Not.
#272 [09:11] <CubeTheThird> can we set automatic bans for people posting that website?
#273 [09:12] * npivieboys [npivieboys@notlogged] has joined #minecrafthelp
#274 [09:12] <Chromaryu> Depending on website...
#275 [09:12] <Chromaryu> You can't ban all of them. because domain can be CNAME'd
#276 [09:13] <Chromaryu> truly keyword banning are helpful... I think
#277 [09:13] * npivieboys [npivieboys@notlogged] has quit. (Client Quit)
#278 [09:13] <Dev> does that site contain a virus or is it just stopping people from getting the real deal
#279 [09:14] * DevilishGamerXYZ [DevilishGamerXYZ@notlogged] has quit. (Ping timeout: 195 seconds)
#280 [09:14] * poketex_ [poketex_@notlogged] has quit. (Quit: Web client closed)
#281 [09:14] * poketex [poketex@notlogged] has quit. (Quit: Web client closed)
#282 [09:14] <rymate1234> both potentially!
#283 [09:14] <CubeTheThird> it's probably a phishing scam
#284 [09:14] <Dev> doesnt matter to me either way, ive got minecraft on the 360 and i dont need another virus on here :D
#285 [09:14] <CubeTheThird> generally those types of websites "Require" users to share such messages in order to get their free code
#286 [09:15] <Dev> yeah
#287 [09:15] <CubeTheThird> only they never actually get said code
#288 [09:15] <Dev> you guys are nice
#289 [09:15] <Dev> are you mods or something?
#290 [09:15] <rymate1234> I'm a random bored guy in class
#291 [09:15] <Chromaryu> We are community
#292 [09:15] <Dev> lol same
#293 [09:16] * porkyporkol [porkyporkol@notlogged] has joined #minecrafthelp
#294 [09:16] <Dev> i do online school at k12
#295 [09:16] <CubeTheThird> this chatroom is run by community volunteers
#296 [09:16] <Chromaryu> I am Red Eye Rolepl.... No. I am just wondering Java coder.
#297 [09:16] <Dev> ok then how did that guy get kicked
#298 [09:16] <rymate1234> one of the moderators of this chat
#299 [09:16] * ZoeFlare [ZoeFlare@notlogged] has joined #minecrafthelp
#300 [09:16] <Chromaryu> Op.
#301 [09:16] <ZoeFlare> I'm sorry, my connection was lost.
#302 [09:17] <ZoeFlare> I haven't seen anything from [06:54] until now
#303 [09:17] <porkyporkol> i cant redeem my gift code it just goes to error cant not satisfy
#304 [09:17] <Dev> is this only a pc thing or can i say anything else about minecraft on other platforms
#305 [09:17] * fellowassociate [fellowassociate@notlogged] has joined #minecrafthelp
#306 [09:18] <CubeTheThird> porkyporkol, where did you get the code?
#307 [09:18] <porkyporkol> amazon
#308 [09:18] <Dev> ohh
#309 [09:18] <CubeTheThird> Dev, we generally only assist with PC edition
#310 [09:18] <ZoeFlare> Chromaryu, did you figure out my problem or are you still looking?
#311 [09:18] <Dev> ok dont yell at me
#312 [09:18] <CubeTheThird> porkyporkol, umm.. amazon isn't an authorized reseller of gift codes
#313 [09:18] <Chromaryu> ... Ummm..
#314 [09:18] <fellowassociate> How do I update my driver if it says installation failed?
#315 [09:18] <CubeTheThird> fellowassociate, do you have a dxdiag report?
#316 [09:19] <fellowassociate> Yes
#317 [09:19] <Dev> Im a crashaholic
#318 [09:19] <Chromaryu> CubeTheThird: is there are any Pentium chioset driver available for Win7?
#319 [09:19] <ZoeFlare> I have a dxdiag report and I still need help with it
#320 [09:19] <Chromaryu> B960
#321 [09:19] <porkyporkol> thenwhy did it let me buy it
#322 [09:19] <CubeTheThird> Chromaryu, that's quite vague...
#323 [09:19] <Chromaryu> Maybe.
#324 [09:19] <CubeTheThird> fellowassociate, give a URL to it here
#325 [09:19] <rymate1234> porkyporkol, any old person can sell on amazon, at least in the UK
#326 [09:19] <fellowassociate> http://paste.ubuntu.com/15930159/
#327 [09:19] <rymate1234> it might've been a 3rd party seller
#328 [09:20] <ZoeFlare> http://paste.ubuntu.com/15929681/ I don't understand what to do still..
#329 [09:20] <CubeTheThird> fellowassociate, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#330 [09:20] <Dev> e been screwed over
#331 [09:20] <CubeTheThird> alright let's see
#332 [09:21] <porkyporkol> Minecraft for PC/Mac [Online Game Code] Sold by: Amazon Digital Services LLC
#333 [09:21] <CubeTheThird> ZoeFlare, download and install https://downloadcenter.intel.com/download/24971/Intel-HD-Graphics-Driver-for-Windows-7-8-64-bit?product=81502
#334 [09:21] <Chromaryu> ADS huh...
#335 [09:21] * ven000m [ven000m@notlogged] has quit. (Remote host closed the connection)
#336 [09:22] <Dev> it might have been easier to just hit up your nearest gamestop
#337 [09:22] <CubeTheThird> porkyporkol, ya we can't guarantee the authenticity of a code from there. I'd recommend you try to get a refund and actually get the code from https://minecraft.net/store
#338 [09:22] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#339 [09:22] <CubeTheThird> Chromaryu, http://ark.intel.com/products/59836/Intel-Pentium-Processor-B960-2M-Cache-2_20-GHz
#340 [09:22] <CubeTheThird> Chromaryu, says Sandy Bridge
#341 [09:23] <Chromaryu> Ahhh..
#342 [09:23] <CubeTheThird> Chromaryu, -> https://www-ssl.intel.com/content/www/us/en/support/graphics-drivers/000005538.html
#343 [09:23] <ZoeFlare> Do I follow the instructions after this finishes?
#344 [09:23] <Chromaryu> :3
#345 [09:23] <Chromaryu> Now I got it
#346 [09:23] <porkyporkol> it wont let me buy it off mojang or minecraft
#347 [09:23] <Dev> y
#348 [09:23] <Dev> ?
#349 [09:23] * pp [pp@notlogged] has joined #minecrafthelp
#350 [09:24] * pp [pp@notlogged] has quit. (Client Quit)
#351 [09:24] <Dev> https://minecraft.net/store
#352 [09:24] * fellowassociate [fellowassociate@notlogged] has quit. (Quit: Web client closed)
#353 [09:24] <porkyporkol> my bank blocks it cuz its a transaction goin out of the country
#354 [09:24] <CubeTheThird> porkyporkol, you'd have to contact your bank about it to get it allowed then. That or use paypal
#355 [09:25] <rymate1234> paypal is probably the easier option
#356 [09:25] <ZoeFlare> CubetheThird, do I use the instructions it has when it finishes?
#357 [09:25] * pp [pp@notlogged] has joined #minecrafthelp
#358 [09:25] <porkyporkol> this chat is no help what so ever
#359 [09:25] <CubeTheThird> ZoeFlare, if by instructions you mean the installation wizard, then yes
#360 [09:25] <Dev> at least we tried
#361 [09:26] <ZoeFlare> Okay, thank you and goodbye. All of you were a great help.
#362 [09:26] * ZoeFlare [ZoeFlare@notlogged] has quit. (Quit: Web client closed)
#363 [09:26] <Dev> cube the third helps the most
#364 [09:26] <CubeTheThird> :3
#365 [09:27] <Dev> ok dont kick me but does anyone have any good advise to be a youtuber
#366 [09:27] <CubeTheThird> this is REALLY not the place to ask
#367 [09:27] <rymate1234> don't be like every other noob youtuber
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#369 [09:28] <Dev> i know
#370 [09:29] * porkyporkol [porkyporkol@notlogged] has quit. (Ping timeout: 195 seconds)
#371 [09:30] <Dev> im gonna go
#372 [09:30] <Dev> bye :DDDDDDD
#373 [09:33] * Anna_ [Anna_@notlogged] has joined #minecrafthelp
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#377 [09:41] <Anna_> Hello, I have a minecraft account called Captain_SmurfarN i cant login to my account or my friends account. But my friend can login on my account on hes computer. What am i going to do
#378 [09:42] <CubeTheThird> ??> Anna_ login/throttle
#379 [09:42] <Absol> Anna_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#380 [09:42] <Absol> Anna_: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#381 [09:44] <Anna_> But the thing is, my brohet owns the account and i get it from him about 2 years ago. and he cant the email to change password. does it work even if i dont change password??
#382 [09:45] <CubeTheThird> Anna_, you can try, but legally speaking your brother is the owner of the account. It's a violation of the EULA to give or resell an account
#383 [09:46] * Chromaryu sees Anna
#383 [09:46] <Anna_> i dont understand.. :(
#384 [09:46] <Anna_> what am i going to do
#385 [09:47] <CubeTheThird> Anna_, wait 3 hours. If you are still unable to login, your brother will have to contact Mojang
#386 [09:48] <Anna_> ok, Thx :))
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#392 [10:21] <Logischer_Nico> Test
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#397 [10:37] * GoldRampage [GoldRampage@notlogged] has joined #minecrafthelp
#398 [10:37] <GoldRampage> Is it just you and me here?
#399 [10:38] <CubeTheThird> there are about 150 people in this chatroom
#400 [10:39] * Daniel__ [Daniel__@notlogged] has joined #minecrafthelp
#401 [10:39] <GoldRampage> Okay well, I have a problem, I go to click play on minecraft and it loads and brings up a crash page and then it says i need to do something with my grafics things.
#402 [10:39] <GoldRampage> This is after i upgrades to windows 10
#403 [10:39] <GoldRampage> *Upgraded
#404 [10:40] <CubeTheThird> GoldRampage, do you have a dxdiag report?
#405 [10:40] <GoldRampage> Yes
#406 [10:41] <CubeTheThird> GoldRampage, give a URL to it here
#407 [10:41] <GoldRampage> http://paste.ubuntu.com/15931486/
#408 [10:41] <CubeTheThird> GoldRampage, ok one moment
#409 [10:41] <GoldRampage> Are you able to help?
#410 [10:42] <Logischer_Nico> Kann jemand Deutsch?
#411 [10:42] * romain [romain@notlogged] has joined #minecrafthelp
#412 [10:42] <CubeTheThird> GoldRampage, download and install the 3rd download: https://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-and-8-1-and-Windows-10-15-33-?product=81501
#413 [10:42] <CubeTheThird> Logischer_Nico, we only speak English here
#414 [10:42] <romain> what
#415 [10:42] <Logischer_Nico> Ok
#416 [10:42] * romain [romain@notlogged] has quit. (Client Quit)
#417 [10:43] <Logischer_Nico> I have a Problem with my account
#418 [10:43] <GoldRampage> IS it the 124.16 mb one?
#419 [10:43] <CubeTheThird> Logischer_Nico, what's the problem?
#420 [10:43] <Logischer_Nico> I cant login in my Mojnag account
#421 [10:44] <CubeTheThird> GoldRampage, 124.14 MB
#422 [10:44] <CubeTheThird> Logischer_Nico, what happens when you try?
#423 [10:44] <GoldRampage> What do i do from there?
#424 [10:44] <Logischer_Nico> Oops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username.
#425 [10:45] <CubeTheThird> GoldRampage, download it, then install it
#426 [10:45] <CubeTheThird> Logischer_Nico, have you tried resetting your password?
#427 [10:45] <Daniel__> i have the same problem as GoldRampage do i need to download the same thing?
#428 [10:45] <CubeTheThird> Daniel__, probably not. Do you have a dxdiag report?
#429 [10:45] <Logischer_Nico> I I tried it but I get no email
#430 [10:46] <GoldRampage> CubeTheThird, Thank you so much :D
#431 [10:46] <Daniel__> http://paste.ubuntu.com/15931373/ samething
#432 [10:46] <CubeTheThird> Logischer_Nico, then you will have to contact Mojang
#433 [10:46] <CubeTheThird> ??> Logischer_Nico mojang/email
#434 [10:46] <Absol> Logischer_Nico: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#435 [10:46] <Absol> Logischer_Nico: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#436 [10:47] <CubeTheThird> Daniel__, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#440 [10:50] <Daniel__> What do i have to do it chrashes te whole time and i've did every thing that is standing on this page >> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#441 [10:50] <CubeTheThird> Daniel__, read what I just told you
#442 [10:50] <Daniel__> oh okey
#443 [10:50] * kiwi [kiwi@notlogged] has joined #minecrafthelp
#444 [10:51] <Daniel__> thnx
#445 [10:51] * kiwi is now known as Guest94517
#446 [10:51] <Laval_Fc> On the 1.9 i can't connection to server
#447 [10:51] <Laval_Fc> Please help me
#448 [10:52] <CubeTheThird> Laval_Fc, what happens when you try?
#449 [10:53] <Laval_Fc> Internel exchaption
#450 [10:53] <CubeTheThird> Laval_Fc, what is the full error message?
#451 [10:55] * Guest94517 [Guest94517@notlogged] has quit. (Client Quit)
#452 [10:56] <Laval_Fc> Wie heißt du auf Twitter? Third
#453 [10:57] <CubeTheThird> Laval_Fc, we only speak English here
#454 [10:57] * Gorness [Gorness@notlogged] has joined #minecrafthelp
#455 [10:57] <Laval_Fc> Ok
#456 [10:57] * Guest17859 [Guest17859@notlogged] has quit. (Ping timeout: 195 seconds)
#457 [10:58] * Helperator [Helperator@notlogged] has joined #minecrafthelp
#458 [10:58] <Gorness> Hi. I wanted to come back to MC after a long time, but I cant connect, it might be that i forgot the password, and my email doesnt exist anymore, how can i recover my password/username?
#459 [10:59] <CubeTheThird> Gorness, you'll have to contact Mojang
#460 [10:59] <CubeTheThird> ??> Gorness mojang/email
#461 [10:59] <Absol> Gorness: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#462 [10:59] <Absol> Gorness: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#463 [10:59] <Laval_Fc> What is your Name of twitter? Third
#464 [11:00] <Helperator> Hello. Recently I've tried to log onto my minecraft account via the minecraft launcher. After clicking on the account I wanted to go on, it asked me to type the email and password in, so I did and it said that the password /email was wrong. So I tried to retype it, but it just wouldn't work. Now, after changing my password I can log into an account that says "Demo". My account that I've had for nearly one year now was bought from mojang
#465 [11:01] * Laval_Fc [Laval_Fc@notlogged] has quit. (Quit: Web client closed)
#466 [11:02] <CubeTheThird> Helperator, what is your minecraft username?
#467 [11:02] <Helperator> Helperator
#468 [11:03] <CubeTheThird> Helperator, login to account.mojang.com/me
#469 [11:03] * Laval_Fc [Laval_Fc@notlogged] has joined #minecrafthelp
#470 [11:03] <Helperator> Done
#471 [11:04] * HeroCraftBR12 [HeroCraftBR12@notlogged] has joined #minecrafthelp
#472 [11:04] <CubeTheThird> Helperator, do you see your minecraft username on that page?
#473 [11:05] <Helperator> It doesn't display it, no.
#474 [11:05] <CubeTheThird> Helperator, then you are logging in with the wrong email
#475 [11:05] * hdhfhffhg [hdhfhffhg@notlogged] has joined #minecrafthelp
#476 [11:05] * hdhfhffhg [hdhfhffhg@notlogged] has quit. (Client Quit)
#477 [11:06] <Helperator> Possibly, one minute, I will try some other emails.
#478 [11:06] <HeroCraftBR12> Hello !!! I would like to know that when I get into Minecraft not give in and I already followed all the necessary rules, not only installed some drivers
#479 [11:06] * Daniel__ [Daniel__@notlogged] has quit. (Ping timeout: 195 seconds)
#480 [11:06] <CubeTheThird> HeroCraftBR12, you can try testing your emails on http://www.minecraft.net/retrievename
#481 [11:06] <CubeTheThird> oops
#482 [11:07] <CubeTheThird> HeroCraftBR12, do you have a dxdiag report?
#483 [11:07] <CubeTheThird> Helperator, you can try testing your emails on http://www.minecraft.net/retrievename
#484 [11:07] * Laval_Fc [Laval_Fc@notlogged] has quit. (Ping timeout: 195 seconds)
#485 [11:07] * CarpediemGamers [CarpediemGamers@notlogged] has joined #minecrafthelp
#486 [11:07] <HeroCraftBR12> Yes, I have
#487 [11:08] <CubeTheThird> HeroCraftBR12, give a URL to it here
#488 [11:08] <HeroCraftBR12> I´m Brazilian I have to be translating all the time ...
#489 [11:09] <HeroCraftBR12> Ok !!!
#490 [11:09] <HeroCraftBR12> The URL IS
#491 [11:10] <HeroCraftBR12> http://paste.ubuntu.com/15931993/
#492 [11:10] <Helperator> I've received an email on one of my gmail account http://prntscr.com/au86lf but that is not my minecraft username.
#493 [11:11] <CubeTheThird> Helperator, hmm well that seems to be a valid account
#494 [11:11] <CubeTheThird> Helperator, but as far as I can tell both of those usernames are registered, so it's not even the same account
#495 [11:12] <Helperator> Hm
#496 [11:12] <CubeTheThird> HeroCraftBR12, one moment
#497 [11:12] <HeroCraftBR12> Ok
#498 [11:13] <CubeTheThird> HeroCraftBR12, download and install https://downloadcenter.intel.com/download/22166/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-zip-?product=81507
#499 [11:13] * CarpediemGamers [CarpediemGamers@notlogged] has quit. (Quit: Web client closed)
#500 [11:13] <Helperator> When I attempt to change the password on the account it says that my name isn't valid: http://prntscr.com/au88dw
#501 [11:14] <GoldRampage> CubeTheThird, So It downloaded but it says "The signature of win64_******.exe is corrupt or invalid"
#502 [11:14] <HeroCraftBR12> CubeTheTird,Ok
#503 [11:14] <GoldRampage> The it says delete or veiw downloads
#504 [11:14] <CubeTheThird> GoldRampage, re-downloadit then
#505 [11:14] <CubeTheThird> *download it
#506 [11:15] <CubeTheThird> Helperator, you have to change the password on mojang.com, not minecraft.net
#507 [11:15] <Helperator> Ok one second
#508 [11:15] <HeroCraftBR12> CubeTheTird,The download is being performed
#509 [11:17] * KoningMitchell [KoningMitchell@notlogged] has joined #minecrafthelp
#510 [11:17] <HeroCraftBR12> CubeTheTird,For what, I need to download it ??? To work ??
#511 [11:17] <KoningMitchell> Hello, i got an big problem with minecraft Render Distance can someone help me with it?
#512 [11:18] <CubeTheThird> HeroCraftBR12, after you download it, open the zip file, and run the setup
#513 [11:19] <CubeTheThird> KoningMitchell, what problem?
#514 [11:19] <Helperator> I've logged onto that email account and it's saying that someone changed the name on it yesterday to Kkkkwig
#515 [11:19] <Helperator> I didn't change it
#516 [11:19] <KoningMitchell> Hello cube i got an problem with my Render Distance or something
#517 [11:19] <CubeTheThird> Helperator, hmm seems that account's name was changed several times
#518 [11:19] <KoningMitchell> i can see an ground like from 8 blocks like arround me or something
#519 [11:19] <HeroCraftBR12> Ok
#520 [11:19] <KoningMitchell> its hard to explain
#521 [11:19] <CubeTheThird> KoningMitchell, can you get a screenshot?
#522 [11:19] <Helperator> Can you tell me the names of them?
#523 [11:20] <CubeTheThird> Helperator, it was previously SAG011
#524 [11:20] <KoningMitchell> http://media-minecraftforum.cursecdn.com/attachments/33/724/635455281107783074.png
#525 [11:20] <HeroCraftBR12> It's almost demoted
#526 [11:20] <KoningMitchell> this is not from my
#527 [11:20] <KoningMitchell> but this is how it look likes
#528 [11:20] <CubeTheThird> KoningMitchell, ah ok
#529 [11:20] <CubeTheThird> ??> KoningMitchell win/dxdiag
#530 [11:20] <Helperator> That's a friend of mine's account, not mine...
#531 [11:20] <Absol> KoningMitchell: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#532 [11:20] <KoningMitchell> i got the problem out of nothing
#533 [11:20] <CubeTheThird> Helperator, hmm and you didn't get an email for any of the other emails you tested?
#534 [11:20] <Helperator> And this friend and I have only been "friends" for a month or so, I haven't shared any details with him.
#535 [11:21] <Helperator> I didn't, no.
#536 [11:21] <CubeTheThird> Helperator, then you'll have to contact Mojang about it
#537 [11:21] <CubeTheThird> ??> Helperator mojang/email
#538 [11:21] <Absol> Helperator: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#539 [11:21] <Absol> Helperator: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#540 [11:21] <HeroCraftBR12> The download is complete
#541 [11:21] <Helperator> Ok thank you
#542 [11:22] <Helperator> Wait, Cube? Could you possibly give me the current email for the account Helperator?
#543 [11:23] <KoningMitchell> Cube it is in dutch
#544 [11:23] <KoningMitchell> http://paste.ubuntu.com/15932714/
#545 [11:23] * Logischer_Nico [Logischer_Nico@notlogged] has quit. (Quit: Web client closed)
#546 [11:24] <CubeTheThird> Helperator, as this chatroom is run by volunteers, we don't have access to that info
#547 [11:24] <Helperator> Ok thanks anyway
#548 [11:25] <CubeTheThird> KoningMitchell, oh, I see. Well your graphics card isn't supported on windows 10, so we can't update the driver to fix that issue. YOu can however try toggling the VBOs setting in the game's Video settings to work around the issue
#549 [11:25] <KoningMitchell> rare it did do it always
#550 [11:25] <KoningMitchell> i had never problems with it
#551 [11:26] <KoningMitchell> owh and why isnt my graphics card not supported?
#552 [11:26] <KoningMitchell> all games works
#553 [11:26] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#554 [11:26] <KoningMitchell> only Minecraft not
#555 [11:27] <KoningMitchell> Cube where are to vbo settings?
#556 [11:27] <KoningMitchell> it is off
#557 [11:27] <KoningMitchell> in my game
#558 [11:27] <CubeTheThird> KoningMitchell, turn in on
#559 [11:27] <CubeTheThird> KoningMitchell, the issue is a bug with your AMD drivers
#560 [11:27] <KoningMitchell> i turned it on and now?
#561 [11:28] <KoningMitchell> but i never had this problem ever
#562 [11:28] * kahsarty [kahsarty@notlogged] has joined #minecrafthelp
#563 [11:28] <HeroCraftBR12> CubeTheTird,It is written that I must close all programs before you continue the download, I close the browser that I'm communicating with you, or should I close it ??
#564 [11:28] <KoningMitchell> Thanks Cube!
#565 [11:28] <KoningMitchell> it did work
#566 [11:29] <KoningMitchell> lol i am just stuck with this for an month]
#567 [11:29] <KoningMitchell> becouse nobody ever react on this site :)
#568 [11:29] <KoningMitchell> but yea you did help me more times
#569 [11:30] <KoningMitchell> with that network problem
#570 [11:30] <KoningMitchell> becouse of the antivirus i think
#571 [11:30] <KoningMitchell> but yea thanks for the great servicd!
#572 [11:30] <KoningMitchell> service!*
#573 [11:30] <KoningMitchell> Goodbye! cya!
#574 [11:30] * KoningMitchell [KoningMitchell@notlogged] has quit. (Quit: Web client closed)
#575 [11:31] <CubeTheThird> HeroCraftBR12, you can close it
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#579 [11:33] <HeroCraftBR12> Ok,se eu tiver mais algumas dúvidas,eu volto,Tchau
#580 [11:33] <HeroCraftBR12> Ok,if I have further questions, I'll be back soon, Bye
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#584 [11:35] <PablockDA> where ir this error from
#585 [11:35] <PablockDA> [17:34:12] [Server Connector #17/ERROR]: Couldn't connect to server java.net.ConnectException: Connection refused: no further information: /45.35.62.114:25852 at sun.nio.ch.SocketChannelImpl.checkConnect(Native Method) ~[?:1.8.0_25] at sun.nio.ch.SocketChannelImpl.finishConnect(SocketChannelImpl.java:716) ~[?:1.8.0_25] at io.netty.channel.socket.nio.NioSocketChannel.doFinishConnect(NioSocketChannel.java:208) ~[netty-all-
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#591 [11:38] <GoldRampage> Cubethethird it happened agian
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#593 [11:38] <CubeTheThird> GoldRampage, can you try downloading it with a different web browser?
#594 [11:38] <GoldRampage> SHould i try chrome?
#595 [11:38] * Lun [Lun@notlogged] has joined #minecrafthelp
#596 [11:38] <Erick> I'm having trouble with my Minecraft sever
#597 [11:38] <Lun> Hi
#598 [11:39] <Erick> Server*
#599 [11:39] <Lun> Im having problems migrating my minecraft account
#600 [11:39] <GoldRampage> CubeTheThird, Should I try Chrome?
#601 [11:39] <CubeTheThird> GoldRampage, sure
#602 [11:39] <CubeTheThird> Erick, what trouble?
#603 [11:39] <GoldRampage> Okay
#604 [11:39] <CubeTheThird> Lun, what is your minecraft username?
#605 [11:39] <Lun> Horateus
#606 [11:40] <Lun> Lun is my main name
#607 [11:40] <Lun> I just want to migrate this account as I cannot (I bought it)
#608 [11:40] <Lun> It ask's for email, but I put in the one i wanna use and it says error
#609 [11:40] <CubeTheThird> Lun, did you make a Mojang account with the email you're trying to migrate to?
#610 [11:41] <Lun> No
#611 [11:41] <Lun> I did not
#612 [11:41] <Lun> Do I register then link it?
#613 [11:42] <CubeTheThird> Lun, as far as I'm aware you have to yes
#614 [11:42] <Erick> I was playing my Minecraft server yesterday perfectly fine but then the power went out, do when I got back on I couldn't run the server , so I read on the forums to change my "EULA" to true and so I did now I spawn in a different world, how do I get my old one back?
#615 [11:42] <Lun> Ok let me try real quick.
#616 [11:43] <CubeTheThird> Erick, do you still have the world folder for the server you had?
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#618 [11:44] <Lun> It's asking me to import now, I'll try it :)
#619 [11:44] <Lun> It's asking me to import now, I'll try it :)
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#621 [11:47] <Erick> Yes I'm pretty sure I do
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#626 [11:47] <Lun> It ask's for username password, I got those but it said Minecraft email, I dont have one for it so it's saying required
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#628 [11:47] <CubeTheThird> Erick, then you could probably use something like mcedit to recover it
#629 [11:47] <CubeTheThird> ??> Erick tools/mcedit
#630 [11:47] <Absol> Erick: If your world got corrupted you can try to repair it with MCEdit. Open the offending world in MCEdit, press 'ctrl-i' and select 'Repair regions' in the dialogue which pops up. Once this has completed, save your world and exit MCEdit.
#631 [11:47] <Absol> Erick: To download MCEdit, go to http://khroki.github.io/MCEdit-Unified/ and choose the version appropriate for your OS.
#632 [11:48] <CubeTheThird> Lun, you have to have an email associated with the original account
#633 [11:48] <Lun> I didnt put an email
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#638 [11:49] <CubeTheThird> Lun, you wouldn't have been able to purchase the account without one
#639 [11:50] <Lun> What if I dont have the original email :(
#640 [11:50] <CubeTheThird> Lun, then you'll have to contact Mojang
#641 [11:50] <CubeTheThird> ??> Lun mojang/email
#642 [11:50] <Absol> Lun: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#643 [11:50] <Absol> Lun: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#644 [11:51] <Lun> Do I provide my username and passowrd and the new email?
#645 [11:52] <Erick> After downloading ,what do I do?
#646 [11:52] <CubeTheThird> Lun, you should never send passwords
#647 [11:52] <CubeTheThird> Erick, read everything Absol said
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#651 [11:55] <Erick> I came to a pop up that says extract files , do I extract the world file?
#652 [11:55] <CubeTheThird> hmm not sure what that's about
#653 [11:55] <CubeTheThird> though I've hardly ever used mcedit to begin with
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#655 [11:56] <BETOSCORPION> Someone can help me? I try to login in Minecraft Launcher (Again) and I got this error: "Sorry, but we couldn't connect to our servers. Please make sure you are online and that Minecraft is not blocked. (SocketExpection: Software caused connection abort: recv failed)"
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#657 [11:57] <Lun> restart computer beto, or try to unistall and reinstall, make sure wifi is on
#658 [11:58] <CubeTheThird> BETOSCORPION, what anti-virus and firewall software do you have?
#659 [11:59] <BETOSCORPION> Lun. WiFi is ON. I restar my computer lots time, turned off firewall and disable avast free antivirus. Let me try reinstall the game.
#660 [11:59] <BETOSCORPION> Avast Free Antivirus and Windows default Firewall
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#663 [12:00] <Ele_DU1> deutsch?
#664 [12:00] * Lun [Lun@notlogged] has quit. (Ping timeout: 195 seconds)
#665 [12:01] <CubeTheThird> BETOSCORPION, please run a test on speedtest.net
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#668 [12:01] <Ele_DU1> How can i copy aPE world
#669 [12:02] <CubeTheThird> Ele_DU1, I'd recommend you look that up on the minecraft forums
#670 [12:02] <Ele_DU1> ?????????
#671 [12:02] <BETOSCORPION> CubeTheThird, Download Speed: 10.07 Mbps Upload Speed: 3.34 Mbps
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#673 [12:02] <CubeTheThird> BETOSCORPION, hmm ok that should be fine. Let's do a malware scan
#674 [12:03] <CubeTheThird> ??> BETOSCORPION av/adwcleaner
#675 [12:03] <Absol> BETOSCORPION: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#676 [12:03] <Absol> BETOSCORPION: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
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#679 [12:07] <HeroCraftBR12> CubeTheThird,I've run the setup now WHAT do I have to do something more or just get in Minecraft, and ready?
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#682 [12:08] <CubeTheThird> HeroCraftBR12, yes you can try the game again. You may need to reboot your computer first
#683 [12:09] <HeroCraftBR12> Ok,Already did that
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#685 [12:09] <HeroCraftBR12> Thank you,now I test
#686 [12:10] <HeroCraftBR12> Bye
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#691 [12:14] <erick_> what is my server ip?
#692 [12:14] <BETOSCORPION> CubeTheThird, I run AdwCleaner and delet some folders and files. Now what?
#693 [12:14] <CubeTheThird> BETOSCORPION, after rebooting, try the game again
#694 [12:15] <CubeTheThird> erick_, your public IP is 98.195.151.168
#695 [12:15] <CubeTheThird> erick_, but you should be connecting with localhost
#696 [12:15] <erick_> i use localhost to conect to my server? or the ip?
#697 [12:16] <CubeTheThird> erick_, if you host the server on the same computer you play, you use localhost
#698 [12:18] <BETOSCORPION> CubeTheThird, still not working. I can't login.
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#700 [12:18] <CubeTheThird> BETOSCORPION, ok. Try uninstalling avast, reboot your computer, and reinstall avast
#701 [12:19] <erick_> heres the thing i already had a server running but yesterday the power went out so my server crashed when i came back tried to get on my server and it wouldnt let me. i still hace all the files for my old world how do i make my old world the main server running?
#702 [12:19] <CubeTheThird> erick_, in the server.poperties file, set the folder name of the world there
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#708 [12:24] <erick_> server.properties?
#709 [12:24] <erick_> what should the contents be?
#710 [12:24] <CubeTheThird> erick_, ya.. when you run the server program it should generate a bunch of files, including server.properties
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#712 [12:25] <Dd123> so i need help
#713 [12:25] <CubeTheThird> erick_, see http://minecraft.gamepedia.com/Server.properties
#714 [12:25] <Dd123> anyone know how to fix you not knowing your email / password used on your account signup 5 years ago
#715 [12:25] <CubeTheThird> Dd123, with?
#716 [12:25] <CubeTheThird> Dd123, you can test your emails on http://www.minecraft.net/retrievename
#717 [12:25] <Dd123> ye tried em none of them seem to work
#718 [12:26] <erick_> so i go to my folder for the server correct?
#719 [12:26] <CubeTheThird> Dd123, then you'll have to contact mojang
#720 [12:26] <CubeTheThird> ??> Dd123 mojang/email
#721 [12:26] <Absol> Dd123: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#722 [12:26] <Absol> Dd123: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#723 [12:26] <CubeTheThird> erick_, that's right
#724 [12:26] <Dd123> If i only i knew the email
#725 [12:26] <erick_> im on server properties now
#726 [12:26] <erick_> from here i do what>
#727 [12:27] <CubeTheThird> erick_, you can set the world folder name there
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#731 [12:28] <erick_> where do i type the world folder name? and if i dont know it what do i do?
#732 [12:29] <CubeTheThird> erick_, it's the level-name one. You can find info about all the options on the wiki: http://minecraft.gamepedia.com/Server.properties
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#734 [12:31] <BETOSCORPION> CubeTheThird, I uninstall Avast Free Antivirus. Before reinstall again I run Minecraft Launcher and now I can login. But when I try to create a new world it crash. I guess if I install antivirus I can not connect again.
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#736 [12:32] <CubeTheThird> BETOSCORPION, you should be able to reinstall it without issue. Usually issues with Avast! are just due to a broken installation. Reinstalling fixes it
#737 [12:33] <BETOSCORPION> CubeTheThird, ok, let me reinstall Avast and I come back here.
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#740 [12:38] <Tarek_24> When I open Minecraft and press play then a new tab opens in Minecraft name 'Game Output' and this tab is empty. I have tried deleting and uninstalling Minecraft. I have also tried uninstalling the latest version and downloading it again and Minecraft still does not work. Please help!
#741 [12:38] <CubeTheThird> ??> Tarek_24 launcher/log
#742 [12:39] <Absol> Tarek_24: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#743 [12:39] <Absol> Tarek_24: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#744 [12:39] <BETOSCORPION> CubeTheThird, Avast has been installed. Now what?
#745 [12:40] <CubeTheThird> BETOSCORPION, does the game still crash?
#746 [12:41] <BETOSCORPION> CubeTheThird, I think it will. Play bottom it has become "Play Offline".
#747 [12:41] <CubeTheThird> BETOSCORPION, and that only happened after installing avast again?
#748 [12:41] <Tarek_24> [12:39:44 INFO]: Minecraft Launcher 1.6.61 (through bootstrap 100) started on windows... [12:39:44 INFO]: Current time is Apr 19, 2016 12:39:44 PM [12:39:44 INFO]: System.getProperty('os.name') == 'Windows 10' [12:39:44 INFO]: System.getProperty('os.version') == '10.0' [12:39:44 INFO]: System.getProperty('os.arch') == 'amd64' [12:39:44 INFO]: System.getProperty('java.version') == '1.8.0_25' [12:39:44 INFO]: System.getProperty(
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#752 [12:43] <CubeTheThird> Tarek_24, paste it onto http://paste.ubuntu.com not here
#753 [12:43] <BETOSCORPION> CubeTheThird, yeah. Before Avast, It happened with Windows Defender. Before Windows Defender it happened with Baidu Antivirus. :S
#754 [12:43] <CubeTheThird> ??> BETOSCORPION tools/hjt
#755 [12:43] <Absol> BETOSCORPION: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#756 [12:43] <Absol> BETOSCORPION: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#758 [12:44] <Seylerius> Howdy. So, it's going on 15h since I purchased a MC gift code and started trying to redeem it. Redemption attempts have been producing server errors the entire time. @MojangSupport on twitter said "try again later" around the 12h mark. This is kinda getting tedious. How do I get this done in some kind of timely fashion?
#759 [12:45] <BETOSCORPION> CubeTheThird, here is: http://paste.ubuntu.com/15934637/
#760 [12:46] <CubeTheThird> Seylerius, from where did you purchase the code?
#761 [12:46] <CubeTheThird> BETOSCORPION, one moment
#762 [12:47] <Tarek_24> Here is the url http://paste.ubuntu.com/15934663/plain/
#763 [12:47] <Seylerius> CubeTheThird: Amazon.
#764 [12:47] <Seylerius> CubeTheThird: The errors are clearly server errors, not "invalid code"-type errors.
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#766 [12:47] <CubeTheThird> Seylerius, amazon is not a legal gift code reseller
#767 [12:48] <Seylerius> CubeTheThird: Shit like this: "ERROR The request could not be satisfied. CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. "
#768 [12:48] <Absol> Seylerius: Please keep it civil
#769 [12:48] <CubeTheThird> Tarek_24, one moment
#770 [12:48] <kk> Hello ive been having trouble connecting to a minecraft server
#771 [12:48] <CubeTheThird> BETOSCORPION, hmm seeing weird stuff. Let's do a different malware scan
#772 [12:48] <CubeTheThird> ??> BETOSCORPION av/malwarebytes
#773 [12:48] <Absol> BETOSCORPION: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#774 [12:48] <Absol> BETOSCORPION: Download it here: http://www.malwarebytes.org/
#775 [12:49] <Seylerius> CubeTheThird: http://www.amazon.com/Minecraft-Mac-Online-Game-Code/dp/B010KYDNDG?ie=UTF8&ref_=dsvrt_myd_asin_block
#776 [12:49] <Seylerius> CubeTheThird: That looks like legit resale to me.
#777 [12:49] <CubeTheThird> Tarek_24, in the Edit Profile menu, is the Executable box checked?
#778 [12:50] <Tarek_24> no
#779 [12:50] <CubeTheThird> hmm
#780 [12:51] <CubeTheThird> Seylerius, I find that odd then that it's listed as 'unavailable' currently
#781 [12:51] <Tarek_24> JVM Arguments only has '-Xmx3G' in it. Is that a problem?
#782 [12:51] <CubeTheThird> Tarek_24, ya uncheck the JVM arguments box
#783 [12:52] <Tarek_24> It was checked but it only had those 5 letters in it. Does it need more letters?
#784 [12:52] <CubeTheThird> Seylerius, I would also find it strange for them to sell that on amazon considering they are a subsidiary of Microsoft
#785 [12:52] <Seylerius> CubeTheThird: It's not listed as unavailable for me. Might be a regional thing.
#786 [12:52] * erick_ [erick_@notlogged] has quit. (Ping timeout: 195 seconds)
#787 [12:52] <CubeTheThird> hmm possible
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#789 [12:53] <CubeTheThird> it's also the only item listed under Mojang AB
#790 [12:53] <Seylerius> CubeTheThird: Microsoft sells plenty of software on Amazon.
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#792 [12:54] <Tarek_24> CubeTheThird , do you have any other advice on how to fix it?
#793 [12:54] <Seylerius> CubeTheThird: Further, the errors are distinctly server errors. There is no message about "invalid code" or anything remotely resembling such.
#794 [12:54] <kk> Hello?
#795 [12:54] <CubeTheThird> Seylerius, have you tried with a different browser, or on a different device?
#796 [12:54] <Seylerius> kk: Hi and welcome. If you've got an issue, speak up directly about it.
#797 [12:54] <CubeTheThird> Tarek_24, you still have the same issue?
#798 [12:55] <kk> How?
#799 [12:55] <kk> Oh
#800 [12:55] <Seylerius> CubeTheThird: Yep. Firefox, Chrome, Lightning on my phone...
#801 [12:55] <kk> Umm i cant join any multiplayer minecraft server
#802 [12:55] <CubeTheThird> Seylerius, then as far as I know, trying again later would be the only option
#803 [12:55] <Seylerius> kk: What happens when you do? Error messages, dialog boxes?
#804 [12:55] <kk> Error message
#805 [12:55] <Tarek_24> CubeTheThird: yes once i click the 'Play' button Minecraft opens a new tab 'Game Output' and that is completely empty
#806 [12:56] <Seylerius> kk: This is when you typically provide the content of the error message.
#807 [12:56] <CubeTheThird> Tarek_24, can you send a paste of the new launcher log?
#808 [12:56] <kk> java.langNullPointerExeption: group
#809 [12:56] <CubeTheThird> kk, what anti-virus and firewall software do you have?
#810 [12:56] <Seylerius> CubeTheThird: Wow, that's tedious. Not your fault, but quite tedious.
#811 [12:56] <kk> Umm im not sure
#812 [12:56] <Tarek_24> CubeTheThird: yup, hold on one second
#813 [12:56] <kk> hold up brb
#814 [12:56] <Seylerius> Like, epicly tedious.
#815 [12:56] <Seylerius> Hmm... is it "epicly" or "epically"?
#816 [12:57] <Seylerius> fscking weird word.
#817 [12:57] <kk> ok
#818 [12:57] <CubeTheThird> I don't believe either is a word
#819 [12:57] <Seylerius> Probably not officially, but there's got to be a more correct way to adverb it...
#820 [12:58] <kk> Ok seylerius
#821 [12:58] <Tarek_24> CubeTheThird: http://paste.ubuntu.com/15934918/plain/
#822 [12:58] <kk> How do i check?
#823 [12:58] <CubeTheThird> ??> kk tools/hjt
#824 [12:58] <Absol> kk: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#825 [12:58] <Absol> kk: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#826 [12:58] <kk> ?
#827 [12:58] <kk> Ok
#828 [12:58] <kk> Ty
#829 [12:59] <CubeTheThird> Tarek_24, can you try running the launcher as administrator>
#830 [12:59] <CubeTheThird> ?
#831 [12:59] <Tarek_24> CubeTheThird: How do I do that?
#832 [12:59] <CubeTheThird> Tarek_24, right-click on the launcher -> Run as Administrator
#833 [13:00] <Tarek_24> CubeTheThird: It worked! Thank you so much!!
#834 [13:00] <CubeTheThird> ah good!
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#837 [13:01] <nberry13> hi
#838 [13:01] <nberry13> i have payed for minecraft
#839 [13:01] <Tarek_24> Another question for anybody: How is an easy way to increase my fps?
#840 [13:02] <CubeTheThird> Tarek_24, what's your FPS typically at?
#841 [13:02] <Seylerius> nberry13: And?
#842 [13:02] <nberry13> but when i tried loggging into my account it didnt work and i have been trying to log in for 2 weeks but is still not working
#843 [13:02] <nberry13> but i need help
#844 [13:02] <CubeTheThird> nberry13, what happens when you try?
#845 [13:02] <Seylerius> nberry13: Define "not working"
#846 [13:02] <Seylerius> Details, error messages, etc.
#847 [13:02] <Tarek_24> CubeTheThird: it sucks, it's usually at like 5 fps. I do not know how to make it better
#848 [13:02] <nberry13> it puts me in the demo version
#849 [13:02] <nberry13> when i have payed for it
#850 [13:03] <CubeTheThird> Tarek_24, ok let's take a look at your hardware
#851 [13:03] <CubeTheThird> ??> Tarek_24 win/dxdiag
#852 [13:03] <Absol> Tarek_24: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#853 [13:03] <CubeTheThird> nberry13, what is your minecraft username?
#854 [13:03] <nberry13> nberry13
#855 [13:03] <kk> Seylerius
#856 [13:03] <CubeTheThird> nberry13, ok. login to account.mojang.com/me
#857 [13:03] <nberry13> okay
#858 [13:03] <Seylerius> kk: Sup?
#859 [13:03] <Tarek_24> CubeTheThird: Okay I will and Ill let you know how it goes
#860 [13:04] <kk> Umm i think my software is malware
#861 [13:04] <kk> but im not sur
#862 [13:04] <nberry13> its not working
#863 [13:04] <Seylerius> nberry13: You'll need to log in there with your email and password.
#864 [13:04] <Seylerius> Not MC username.
#865 [13:04] <Seylerius> kk: Okay, this is definitely a me question. What software, and what's indicating that it's malware?
#866 [13:04] <nberry13> i know
#867 [13:04] <CubeTheThird> kk, do what Absol told you
#868 [13:04] <nberry13> but it isnt working for both of my emails
#869 [13:05] <CubeTheThird> nberry13, what does it tell you?
#870 [13:05] <kk> ok
#871 [13:05] <nberry13> unknown email or password
#872 [13:05] <Seylerius> nberry13: Try sending a password reset request to each of those emails. The one that receives it will be the one that you've made an account with.
#873 [13:05] <nberry13> but i have tried my both emails
#874 [13:05] <nberry13> but i dont have access to my outlook
#875 [13:06] <nberry13> only my gmail
#876 [13:06] <Seylerius> nberry13: Well, try doing a Mojang password reset for the gmail account.
#877 [13:06] <Tarek_24> CubeTheThird: here it is http://paste.ubuntu.com/15935085/plain/
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#880 [13:06] <CubeTheThird> Tarek_24, you didn't paste the full report onto the website
#881 [13:07] <Seylerius> nberry13: If you don't get anything after 5-10 minutes, it's probably attached to the outlook account, if you've successfully made an account at all.
#882 [13:07] <nberry13> i have
#883 [13:07] <nberry13> i was on it like 7 months
#884 [13:07] <Seylerius> Did you get a password reset response, or no?
#885 [13:07] <nberry13> ago
#886 [13:07] <nberry13> yes
#887 [13:08] <Tarek_24> CubeTheThird: my fault! http://paste.ubuntu.com/15935117/plain/
#888 [13:08] <Seylerius> Okay, so, reset the password, get into your mojang account, and see what there is to see.
#889 [13:08] <Seylerius> Unless...
#890 [13:08] <nberry13> i have reset my password
#891 [13:08] <CubeTheThird> Tarek_24, ok one sec
#892 [13:09] <CubeTheThird> Tarek_24, is that a laptop or desktop computer?
#893 [13:09] <Seylerius> nberry13: Can you sign in on mojang.com yet?
#894 [13:09] <nberry13> yes
#895 [13:09] <Tarek_24> laptop
#896 [13:09] <Tarek_24> asus to be exact
#897 [13:09] <CubeTheThird> Tarek_24, is it currently plugged into power?
#898 [13:09] <nberry13> but i can only play the demo
#899 [13:09] <Tarek_24> yes
#900 [13:09] * xerach1 [xerach1@notlogged] has joined #minecrafthelp
#901 [13:09] <kk> nvm Seylerius time isnt on my hands ill try it again in a few days :)
#902 [13:09] <nberry13> but i paid for it about 1 year ago
#903 [13:09] <Seylerius> nberry13: Okay. What do you get at https://account.mojang.com/me
#904 [13:10] <CubeTheThird> Tarek_24, can you make sure it's power settings are set to maximum performance?
#905 [13:10] <CubeTheThird> nberry13, do you see your minecraft username on that page?
#906 [13:10] <nberry13> import old minecrafyt account
#907 [13:10] <Seylerius> nberry13: Then that's the problem.
#908 [13:10] <nberry13> no
#909 [13:10] <Tarek_24> CubeTheThird: it is on 'High performance'
#910 [13:11] <Seylerius> Have you ever successfully signed into MC (not mojang.com) with your email/pass combo, or always with the user/pass combo?
#911 [13:11] <CubeTheThird> nberry13, you are using the wrong email. please test all your emails on http://www.minecraft.net/retrievename
#912 [13:11] <CubeTheThird> Tarek_24, hmm that's odd then. What are your video settings currently at in game?
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#915 [13:12] <Seylerius> nberry13: You also may not have migrated your old MC account to the Mojang.com account. Have you ever signed into MC itself with your email, instead of your username?
#916 [13:13] <nberry13> yes
#917 [13:13] <CubeTheThird> whelp I've at least confirmed Amazon does resell the gift codes
#918 [13:13] * xerach1 [xerach1@notlogged] has quit. (Ping timeout: 195 seconds)
#919 [13:13] <Tarek_24> CubeTheThird: any specific ones or all of them?
#920 [13:13] <Seylerius> CubeTheThird: That's good. Thanks for verifying that.
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#922 [13:13] <CubeTheThird> Tarek_24, mostly render distance, mipmapping, VBOs, maximum fps, and vsync
#923 [13:13] <Seylerius> Gah. Still seeing CloudFront errors...
#924 [13:13] * yuri [yuri@notlogged] has joined #minecrafthelp
#925 [13:13] * Seylerius kicks CloudFront.
#925 [13:14] * Seylerius kicks mojang's servers.
#925 [13:14] * yuri [yuri@notlogged] has quit. (Client Quit)
#926 [13:14] <nberry13> so what shall i do
#927 [13:14] <Seylerius> nberry13: Get access to your outlook account.
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#929 [13:14] <CubeTheThird> nberry13, as I said, test all your emails on http://www.minecraft.net/retrievename
#930 [13:14] <Seylerius> nberry13: And check to see if your MC username is attached to that, instead.
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#932 [13:14] <CubeTheThird> nberry13, if you don't find your username using these methods, you'll have to contact Mojang
#933 [13:15] <Tarek_24> CubeTheThird: Render Distance: 6 chunks Mipmapping Levels: 4 Max fps: 60 fps VSync: Off
#934 [13:15] <nberry13> i know my ussername
#935 [13:15] <nberry13> i just dont know my email
#936 [13:15] <CubeTheThird> Tarek_24, VBOs?
#937 [13:15] <CubeTheThird> nberry13, http://www.minecraft.net/retrievename send an email if there is an account on it
#938 [13:15] <Seylerius> nberry13: Right, so you need to check each of your emails until one of them shows up as being attached to your username.
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#940 [13:16] <Tarek_24> CubeTheThird: VBos ON
#941 [13:16] <CubeTheThird> hmm
#942 [13:16] <CubeTheThird> Tarek_24, ok let's try updating your drivers then
#943 [13:16] <nberry13> but my outlook email got hacked i think because it isnt working any moe
#944 [13:16] <nberry13> more
#945 [13:16] <nberry13> more
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#947 [13:16] <Tarek_24> CubeTheThird: explain?
#948 [13:16] * ethandeadpool12 [ethandeadpool12@notlogged] has joined #minecrafthelp
#949 [13:16] <CubeTheThird> Tarek_24, one sec
#950 [13:16] <Seylerius> nberry13: Then you need to fuss at Microsoft and regain access to your outlook email.
#951 [13:16] <nberry13> okay
#952 [13:16] <CubeTheThird> nberry13, or contact Mojang about changing the email for it
#953 [13:16] <CubeTheThird> ??> nberry13 mojang/email
#954 [13:16] <Absol> nberry13: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#955 [13:16] <Absol> nberry13: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#956 [13:17] <nberry13> nathanberry13@outlook.co,
#957 [13:17] <nberry13> com
#958 [13:17] <CubeTheThird> nberry13, ... do what Absol said
#959 [13:17] <ethandeadpool12> java wont let me play ,, ive just installed minecraft... help please
#960 [13:17] <CubeTheThird> ethandeadpool12, what happens?
#961 [13:18] <Seylerius> nberry13: Yeah. It's basically either regain access through the outlook email (which involves regaining access /to/ the outlook email), or convince Mojang to switch your username to the gmail address.
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#963 [13:18] <ethandeadpool12> i create a world but its just sky then crash
#964 [13:18] <CubeTheThird> omg asus website slow
#965 [13:18] <Seylerius> ethandeadpool12: Error messages?
#966 [13:18] <CubeTheThird> ethandeadpool12, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#967 [13:19] * BETOSCORPION [BETOSCORPION@notlogged] has quit. (Ping timeout: 195 seconds)
#968 [13:19] <ethandeadpool12> EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffe8fc66b87, pid=5172, tid=8204 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig8icd64.dll+0x16b87]
#969 [13:19] <CubeTheThird> Tarek_24, download and install the 2nd download: https://downloadcenter.intel.com/download/25818/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-?product=86210
#970 [13:19] <CubeTheThird> ethandeadpool12, in the game's video settings, turn on VBOs
#971 [13:19] * BETOSCORPION [BETOSCORPION@notlogged] has joined #minecrafthelp
#972 [13:19] <Seylerius> nberry13: They may want some proof that you made the purchase. If you used a gift code and still have that handy, or have the transaction number from ordering on their site, that'll probably be helpful.
#973 [13:19] <Tarek_24> CubeTheThird: win64?
#974 [13:19] <nberry13> im getting my outllook back
#975 [13:19] <CubeTheThird> Tarek_24, that's right
#976 [13:20] <Seylerius> nberry13: Good plan. No point letting whoever jacked it keep it.
#977 [13:20] <Tarek_24> CubeTheThird: currently downloading 13 minutes left
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#979 [13:21] <Seylerius> nberry13: If you pull that off, do a Mojang pw reset to that address, and see if you find an attached MC username when you get into the Mojang account
#980 [13:22] <BETOSCORPION> CubeTheThird, hello again. Malwarebytes Antimalware clean 6 threats. I can login and and I see "Play" bottom. New problem. When I try to create a new world game crash. Wanna crash report?
#981 [13:22] <CubeTheThird> BETOSCORPION, yes. copy the crash report onto http://paste.ubuntu.com and give the URL here.
#982 [13:22] <nberry13> okay
#983 [13:23] <Tarek_24> CubeTheThird it went up to 40 minutes :/
#984 [13:24] * CubeTheThird gives Tarek_24 more internet
#984 [13:24] <CubeTheThird> :3
#985 [13:24] <BETOSCORPION> CubeTheThird, here is: http://paste.ubuntu.com/15935434/
#986 [13:24] <CubeTheThird> of course...
#987 [13:25] <CubeTheThird> BETOSCORPION, that crash is also caused by stuff blocking the game...
#988 [13:25] <Tarek_24> 16 minutes now CubeTheThird lol
#989 [13:25] <CubeTheThird> BETOSCORPION, can you uninstall avast again and reboot your computer?
#990 [13:25] <CubeTheThird> Tarek_24, oh! I guess it worked! ;)
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#992 [13:25] <BETOSCORPION> CubeTheThird, sure. No problem.
#993 [13:26] <CubeTheThird> brb
#994 [13:27] <ethandeadpool12> thanks working
#995 [13:27] * urielsalis_ [urielsalis_@notlogged] has joined #minecrafthelp
#996 [13:28] <ethandeadpool12> how do i change skins please
#997 [13:28] * Cykrix [Cykrix@notlogged] has quit. (Ping timeout: 201 seconds)
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#999 [13:29] <Seylerius> CubeTheThird: Do I need to go to Sweden and roll up my sleeves or something?
#1000 [13:29] * Madrugaa3124 [Madrugaa3124@notlogged] has quit. (Client Quit)
#1001 [13:29] <ethandeadpool12> can anyone tell me how to change skins please
#1002 [13:29] * BETOSCORPION [BETOSCORPION@notlogged] has quit. (Ping timeout: 195 seconds)
#1003 [13:29] <Seylerius> ethandeadpool12: You should be able to upload a new skin to minecraft.net
#1004 [13:29] <Seylerius> I think.
#1005 [13:30] <Seylerius> I'm new to the whole skin thing, but that's my basic understanding of it.
#1006 [13:30] <Seylerius> This assumes you have one in PNG format.
#1007 [13:30] <CubeTheThird> ethandeadpool12, on minecraft.net/profile
#1008 [13:31] <Seylerius> Right, that's the address.
#1009 [13:31] <Seylerius> ethandeadpool12: There are of course online skin editor tools that help you make a new PNG skin. I can't vouch for any of them in particular, but maybe other folks around here have one they like. Have you already made your new skin?
#1010 [13:32] * BETOSCORPION [BETOSCORPION@notlogged] has joined #minecrafthelp
#1011 [13:33] <BETOSCORPION> CubeTheThird, now it is ok. Is working. I can enter to a map and Create new.
#1012 [13:33] <Seylerius> Actually, speaking of, anyone got a recommendation for a skin builder?
#1013 [13:33] <CubeTheThird> BETOSCORPION, hmm ok. I suppose you could use a different anti-virus then, like AVG
#1014 [13:33] <CubeTheThird> I use needcoolshoes for skins
#1015 [13:33] <CubeTheThird> building that is
#1016 [13:34] * roberto [roberto@notlogged] has joined #minecrafthelp
#1017 [13:34] <Seylerius> CubeTheThird: Can haz link plz?
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#1019 [13:35] <CubeTheThird> uhh sec
#1020 [13:35] <BETOSCORPION> CubeTheThird, ok. I could try AVG antivirus. If I got another trouble I will return to disturb you again. Hehe. Thank you. :D
#1021 [13:35] * Cykrix [Cykrix@notlogged] has joined #minecrafthelp
#1022 [13:35] <CubeTheThird> http://www.needcoolshoes.com/
#1023 [13:35] <nberry13> i cant get m
#1024 [13:35] <Seylerius> BETOSCORPION: I love the tar out of BitDefender's paid version here at work (computer repair guy here), and I see they make a free one. That's worth a try, too.
#1025 [13:36] <nberry13> i cant get my outlook account back
#1026 [13:36] <nberry13> i dont know what to do
#1027 [13:36] * pizzerburger1 [pizzerburger1@notlogged] has joined #minecrafthelp
#1028 [13:36] <Seylerius> nberry13: That blows. What proof can you gather of your MC purchase?
#1029 [13:36] <Tarek_24> CubeTheThird: once it is done downloading what do i do?
#1030 [13:36] <nberry13> i paid with a prepaid card
#1031 [13:36] <Seylerius> nberry13: Got the card still?
#1032 [13:36] <CubeTheThird> Tarek_24, install it
#1033 [13:36] <nberry13> no
#1034 [13:36] <nberry13> i lost it
#1035 [13:37] <Seylerius> Did you write down the code anywhere?
#1036 [13:37] <nberry13> nope
#1037 [13:37] <Seylerius> Did you save your receipt from buying the code?
#1038 [13:37] <nberry13> nope
#1039 [13:37] <BETOSCORPION> Seylerius, roger that. Thank you. And thaks again, CubeTheThird.
#1040 [13:37] <Seylerius> Do you know where you bought the card?
#1041 [13:37] <CubeTheThird> no problem :3
#1042 [13:37] <nberry13> yes
#1043 [13:37] <nberry13> whsmith
#1044 [13:37] <nberry13> in bolton
#1045 [13:37] <Seylerius> Did you pay cash or plastic?
#1046 [13:37] <nberry13> cash
#1047 [13:37] <Seylerius> Balls.
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#1049 [13:38] <CubeTheThird> nberry13, the code on the card counts as proof of purchase. Without it it's not likely you could recover your account
#1050 [13:38] <nberry13> oh wow
#1051 [13:38] * BETOSCORPION [BETOSCORPION@notlogged] has quit. (Quit: Web client closed)
#1052 [13:38] * bert is now known as Guest63853
#1053 [13:38] <nberry13> so what can i do?
#1054 [13:39] * Guest63853 [Guest63853@notlogged] has quit. (Client Quit)
#1055 [13:39] <Seylerius> nberry13: Do you remember an old PW? They /may/ be able to hash that pw and compare it to an old hashed pw that they /may/ have on file.
#1056 [13:39] <Seylerius> That's a lot of maybes, though.
#1057 [13:39] <CubeTheThird> they won't do that
#1058 [13:39] <nberry13> whats pw
#1059 [13:39] <Seylerius> Password.
#1060 [13:39] <nberry13> i remeber my password for mc
#1061 [13:40] <Seylerius> CubeTheThird: I know that big G uses that method in unlucky cases.
#1062 [13:40] <CubeTheThird> big G?
#1063 [13:40] <Seylerius> Google.
#1064 [13:40] <Seylerius> Don't know if Mojang keeps old hashes around, though.
#1065 [13:40] <CubeTheThird> Mojang doesn't do it
#1066 [13:40] <Seylerius> Ouch.
#1067 [13:40] <nberry13> so what shall i do
#1068 [13:40] <CubeTheThird> dono about keeping hashes, but they won't accept a password as proof of ownership
#1069 [13:40] <Seylerius> nberry13: You're kinda screwed.
#1070 [13:41] <nberry13> i know my username
#1071 [13:41] <nberry13> and i know the security questions and answers
#1072 [13:41] <Seylerius> nberry13: Okay, that /might/ help.
#1073 [13:41] <nberry13> okay
#1074 [13:41] <nberry13> so what shall i do
#1075 [13:42] <Seylerius> Send them a support request. There are separate fields for "email you have access to" and "email listed on the account".
#1076 [13:42] <Seylerius> Put the outlook address on the latter, and the gmail on the former.
#1077 [13:42] <nberry13> okay
#1078 [13:42] <nberry13> whats the websiter
#1079 [13:42] <nberry13> website
#1080 [13:42] <CubeTheThird> ??> nberry13 mojang/email
#1081 [13:42] <Absol> nberry13: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1082 [13:42] <Absol> nberry13: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1083 [13:42] <nberry13> thanks
#1084 [13:42] <Seylerius> Specify that you don't have the code, do know the old PW, security Q/As, username, etc.
#1085 [13:43] * Snowman [Snowman@notlogged] has joined #minecrafthelp
#1086 [13:43] <Seylerius> Don't put the old PW or security q/a in the email, just specify that you know them.
#1087 [13:43] <nberry13> i need to know what is mojangs email
#1088 [13:44] <CubeTheThird> nberry13, read what Absol just told you
#1089 [13:44] <Seylerius> nberry13: You don't directly write them an email, you fill out the form on that address.
#1090 [13:44] <Seylerius> The link from Absol has the form.
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#1093 [13:45] <nberry13> what do i do
#1094 [13:45] <nberry13> when it asks me for the code on the prepaid card
#1095 [13:45] * pizzerburger1 [pizzerburger1@notlogged] has quit. (Ping timeout: 195 seconds)
#1096 [13:45] <CubeTheThird> <Absol> nberry13: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1097 [13:45] <CubeTheThird> <Absol> nberry13: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1098 [13:45] <CubeTheThird> read
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#1100 [13:45] <nberry13> i dont have it
#1101 [13:45] <Seylerius> nberry13: Leave it blank.
#1102 [13:45] <Tarek_24> CubeTheThird
#1103 [13:45] <Seylerius> Don't think it's a required field.
#1104 [13:45] <nberry13> k
#1105 [13:45] <Lort533> my minecraft not working..
#1106 [13:46] <nberry13> what is the subject
#1107 [13:46] <Tarek_24> i downloaded it and it says The Operating System is not Supported
#1108 [13:46] <CubeTheThird> Lort533, what is it doing
#1109 [13:46] <Lort533> what
#1110 [13:46] <CubeTheThird> Tarek_24, uhg of course. I can't get you a driver from Asus since their website is down. You'll have to try again later for that
#1111 [13:46] <Lort533> wait
#1112 [13:46] <Seylerius> Lort533: Be specific. What kind of "not working"? Paste error messages to http://paste.ubuntu.com and give the resulting link here.
#1113 [13:47] <Tarek_24> CubeTheThird: Should I wait, minutes, hours, or days to come back?
#1114 [13:47] <CubeTheThird> Tarek_24, probably tomorrow I'd say
#1115 [13:47] <Lort533> MC-34749 java.lang.ExceptionInInitializerError at net.minecraft.server.MinecraftServer.<init>(SourceFile:114) at bsk.<init>(SourceFile:38) at azd.a(SourceFile:1591) at bce.e(SourceFile:162) at bcf.a(SourceFile:214) at bay.a(SourceFile:186) at bce.a(SourceFile:187) at bll.b(SourceFile:851) at azd.ad(SourceFile:780) at azd.e(SourceFile:704) at net.minecraft.client.main.Main.main(SourceFile:103) Caused by: java.lang.IllegalState
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#1117 [13:48] <Tarek_24> CubeTheThird: okay! Ill be back in 24 hours! Thank you!
#1118 [13:48] <CubeTheThird> Lort533, paste it onto http://paste.ubuntu.com and give the URL here.
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#1120 [13:49] * FlyOnTheWall [FlyOnTheWall@notlogged] has quit. (Ping timeout: 190 seconds)
#1121 [13:49] <Lort533> http://paste.ubuntu.com/15935942/
#1122 [13:50] <nberry13> i hve sent the email
#1123 [13:50] <nberry13> how long will i get a reply
#1124 [13:50] <nberry13> for
#1125 [13:50] <Tarek_24> CubeTheThird: will yo be here tomorrow to help me out?
#1126 [13:50] <CubeTheThird> Tarek_24, if not me, someone else
#1127 [13:50] <CubeTheThird> Lort533, what anti-virus and firewall software do you have?
#1128 [13:50] <Seylerius> nberry13: Last I checked they were on messages from 2016-04-07.
#1129 [13:50] * Anzhiz [Anzhiz@notlogged] has joined #minecrafthelp
#1130 [13:50] * FlyOnTheWall [FlyOnTheWall@notlogged] has joined #minecrafthelp
#1131 [13:50] <nberry13> okay
#1132 [13:50] <nberry13> so its a que
#1133 [13:51] <Seylerius> nberry13: Yep. Ah, they're up to 2016-04-08, now.
#1134 [13:51] <Seylerius> nberry13: https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-
#1135 [13:52] <Alberto> Hi, I have a problem, get when I want to play Minecraft the ''Pixel Format Not Accelerated'' me error as this is because I need to upadte or change the drivers. I have tried both and still see me the same error. What else can I do? Ideas, does not occur to me. Thank you PS: If I speak as a delayed is because I am Spanish and I am using the translator lol
#1136 [13:52] <nberry13> my prediction is that i will be heard in 11 days time which is next saturday
#1137 [13:52] <CubeTheThird> Alberto, do you have a dxdiag report?
#1138 [13:53] <Alberto> Mmm I don't know how te see it
#1139 [13:53] <Seylerius> nberry13: Sounds loosely right, except they're M-F, Swedish time, business hours.
#1140 [13:53] <Lort533> This is not the fault antivirus because it turned off and the next game is not working
#1141 [13:53] <nberry13> oh yeah
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#1144 [13:54] <Alberto> Ah that report lol yes I have it
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#1148 [13:54] <Lort533> This is not the fault antivirus because it turned off and the next game is not working
#1149 [13:54] <CubeTheThird> Lort533, please answer the question
#1150 [13:54] * nberry13 [nberry13@notlogged] has quit. (Quit: Web client closed)
#1151 [13:55] <CubeTheThird> Alberto, give a URL to it here
#1152 [13:55] <Alberto> Ok
#1153 [13:55] <ethandeadpool12> skins say uploaded but im still a girl?/
#1154 [13:55] <Alberto> http://paste.ubuntu.com/15935856/
#1155 [13:55] <CubeTheThird> ethandeadpool12, you may have to logout and back into the game
#1156 [13:55] <CubeTheThird> Alberto, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1157 [13:56] <Lort533> that because I rebooted page
#1158 [13:56] <Jonesy> can someone help me with fixing this error 'Failed to write core dump. Minidumps are not enabled by default on client versions of Windows'
#1159 [13:56] <CubeTheThird> Lort533, what anti-virus and firewall software do you have?
#1160 [13:56] <Lort533> yes
#1161 [13:56] <CubeTheThird> Jonesy, are you able to access the game's video settings?
#1162 [13:56] <Alberto> Oh, there aren't ANY solution?
#1163 [13:56] <CubeTheThird> Lort533, which one
#1164 [13:56] <Jonesy> yes
#1165 [13:56] <CubeTheThird> Alberto, not for windows 10 no
#1166 [13:56] <Jonesy> i think
#1167 [13:56] <CubeTheThird> Jonesy, there, turn on VBOs
#1168 [13:57] <Lort533> AVG Internet Security 2015
#1169 [13:57] <ethandeadpool12> thanks again
#1170 [13:57] <ethandeadpool12> is it possible to use a pad to play??? or is it only mouse and keyboard
#1171 [13:57] <Alberto> And why Minecraft don't work on a Windows 10 but on a Windows 8 or 7, if is the same PC
#1172 [13:57] <CubeTheThird> Lort533, can you make sure AVG firewall is not blocking minecraft or java
#1173 [13:58] <Lort533> This is not the fault antivirus because it turned off and the next game is not working
#1174 [13:58] <Jonesy> CubeTheThird i have enabled it but it is still running extremely slow before crashing
#1175 [13:58] <CubeTheThird> Alberto, your graphics card is not supported beyond windows 7. Also, because it's so old, it may not run the newest versions of the game
#1176 [13:58] <CubeTheThird> Jonesy, with the same crash?
#1177 [13:58] <CubeTheThird> ??> Lort533 tools/hjt
#1178 [13:58] <Absol> Lort533: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1179 [13:58] <Absol> Lort533: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1180 [13:58] <CubeTheThird> ethandeadpool12, mouse and keyboard only
#1181 [13:59] <Jonesy> yes, when i try to start a new world it crashes again
#1182 [13:59] <ethandeadpool12> thank you again
#1183 [13:59] <Lort533> ok
#1184 [14:00] <Alberto> And why Minecraft Windows 10 Edition works?
#1185 [14:00] <CubeTheThird> Jonesy, copy the full crash log onto http://paste.ubuntu.com and give the URL here.
#1186 [14:00] <Jonesy> will do
#1187 [14:01] <CubeTheThird> Alberto, the windows 10 edition uses DirectX instead of OpenGL for rendering
#1188 [14:01] <Lort533> http://paste.ubuntu.com/15936155/
#1189 [14:01] <Jonesy> http://paste.ubuntu.com/15936162/
#1190 [14:02] <Alberto> And I can't change DirectX instead of OpenGL the pc minecraft?
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#1193 [14:03] <CubeTheThird> Alberto, it does not work that way
#1194 [14:03] <Lort533> from hijackthis: http://paste.ubuntu.com/15936155/
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#1196 [14:03] <CubeTheThird> Lort533, ok let's do a malware scan
#1197 [14:03] <CubeTheThird> ??> Lort533 av/adwcleaner
#1198 [14:04] <Absol> Lort533: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1199 [14:04] <Absol> Lort533: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1200 [14:04] <Alberto> Oh, I do not know much about these things, I'm pro on pvp and creative minecraft xD probably i'll install windows 8 ;/ thank for your help! :)
#1201 [14:05] <Lort533> wait
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#1203 [14:07] * BETOSCORPION [BETOSCORPION@notlogged] has joined #minecrafthelp
#1204 [14:08] <BETOSCORPION> CubeTheThird, bad luck to me. Again "Play Offline" bottom after install antivirus. I uninstall the antivirus and reboot computer. But "Play Offline" bottom still there,
#1205 [14:08] * Alberto [Alberto@notlogged] has quit. (Ping timeout: 195 seconds)
#1206 [14:08] <CubeTheThird> hmm that's strange
#1207 [14:09] <BETOSCORPION> I know. Do you know if I can refund the game?
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#1210 [14:15] <BETOSCORPION> Well, my computer doesn't want I play the game :P So, I think I could ask for a refund.
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#1213 [14:17] * dave is now known as Guest5551
#1214 [14:17] <free12> Hi guys, i cant seem to log in anymore. I think i may have been hacked. My username is free12, i dont think email works either.
#1215 [14:17] * ahmadsersawe [ahmadsersawe@notlogged] has joined #minecrafthelp
#1216 [14:18] <ahmadsersawe> why i no play minecrafty
#1217 [14:18] <Guest5551> unable to start the minecraft runtime...?
#1218 [14:18] <ahmadsersawe> waht
#1219 [14:18] <ahmadsersawe> plz help me P_
#1220 [14:19] <Guest5551> getting message from launcher
#1221 [14:19] <ahmadsersawe> yes
#1222 [14:19] <ahmadsersawe> sec
#1223 [14:19] <ahmadsersawe> secound
#1224 [14:19] * ahmadsersawe [ahmadsersawe@notlogged] has quit. (Client Quit)
#1225 [14:19] <Seylerius> ahmadsersawe: Paste your error message into http://paste.ubuntu.com and give us the link.
#1226 [14:20] <free12> My account isnt linked to my email anymore and I cant log in anymore...
#1227 [14:21] <Jonesy> http://paste.ubuntu.com/15936162/ can someone have at look at this and tell me whats wrong and how to fix it please?
#1228 [14:22] <BETOSCORPION> Seylerius, I download another antivirus, but Minecraft play bottom has been "Offline". I uninstall antivirus and reboot my computer, but still said "Play Offline".
#1229 [14:22] * Lort533_ [Lort533_@notlogged] has joined #minecrafthelp
#1230 [14:22] <Seylerius> BETOSCORPION: Check your Windows Firewall config?
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#1233 [14:23] <Lort533_> okey this is file for adwcleaner http://paste.ubuntu.com/15936553/
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#1236 [14:24] <Lort533> okey this is file for adwcleaner http://paste.ubuntu.com/15936553/
#1237 [14:24] <BETOSCORPION> Seylerius, yeah. I tried to add new rule, turning it off and add minecraft to exceptions.
#1238 [14:25] <Seylerius> Exceedingly weird, BETOSCORPION
#1239 [14:25] <Seylerius> BETOSCORPION: Do you have a proxy?
#1240 [14:25] <Seylerius> Because that might be interfering.
#1241 [14:25] <Lort533> this is file for adwcleaner http://paste.ubuntu.com/15936553/
#1242 [14:26] <BETOSCORPION> Seylerius, no. I doesn't have proxy.
#1243 [14:26] <Lort533> CubeTheThird this is file for adwcleaner http://paste.ubuntu.com/15936553/
#1244 [14:27] <CubeTheThird> Lort533, try playing the game again
#1245 [14:27] <Lort533> ok
#1246 [14:28] <Lort533> Thanks :)
#1247 [14:28] <Seylerius> Gah. I'm really starting to wonder if I need to hitch a boat over to Sweden. That might be a quicker fix.
#1248 [14:29] * Jonesy [Jonesy@notlogged] has quit. (Ping timeout: 195 seconds)
#1249 [14:29] <Seylerius> Go help them bail out the corner of their DC that handles these code redemptions...
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#1252 [14:32] <BETOSCORPION> hehe, well. No more minecraft for me. :P
#1253 [14:33] * free12 [free12@notlogged] has quit. (Ping timeout: 195 seconds)
#1254 [14:33] <BETOSCORPION> Thanks for all, guys. See ya.
#1255 [14:37] * OriginalWayz [OriginalWayz@notlogged] has joined #minecrafthelp
#1256 [14:37] <Lort533> good bye
#1257 [14:37] <OriginalWayz> hello
#1258 [14:37] * BETOSCORPION [BETOSCORPION@notlogged] has quit. (Ping timeout: 195 seconds)
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#1260 [14:37] <OriginalWayz> i need admin assistance
#1261 [14:37] <CubeTheThird> OriginalWayz, with..?
#1262 [14:37] <OriginalWayz> Minecraft relate
#1263 [14:37] <OriginalWayz> d
#1264 [14:38] <CubeTheThird> OriginalWayz, yes.. but what do you need exactly?
#1265 [14:38] <OriginalWayz> oh, nvm '' WE CANNOT HELP WITH ACCOUNT ISSUES! ( ''
#1266 [14:38] <OriginalWayz> i thought this was mojang chat lol
#1267 [14:39] * Seylerius [Seylerius@notlogged] has quit. (Read error: Connection reset by peer)
#1268 [14:39] <CubeTheThird> OriginalWayz, nope this chatroom is run by community volunteers
#1269 [14:39] * Seylerius [Seylerius@notlogged] has joined #minecrafthelp
#1270 [14:39] <OriginalWayz> ah.. alright..
#1271 [14:39] <OriginalWayz> mojang doesnt react to my mails lolz
#1272 [14:40] <CubeTheThird> OriginalWayz, what are you asking of them?>
#1273 [14:40] <OriginalWayz> wel it looks like
#1274 [14:40] <OriginalWayz> my account was removed or something
#1275 [14:40] <OriginalWayz> so i mailed them, with my transaction ID and with what is wrong
#1276 [14:40] <CubeTheThird> OriginalWayz, what is your minecraft username?
#1277 [14:40] <OriginalWayz> <--
#1278 [14:41] <GoldRampage> Cubethethird, I am installing now
#1279 [14:41] <CubeTheThird> OriginalWayz, as far as I can tell the name is still registered
#1280 [14:41] <CubeTheThird> OriginalWayz, how long ago did you email them?
#1281 [14:41] <OriginalWayz> 3-4 daus
#1282 [14:41] <OriginalWayz> 3-4 days
#1283 [14:42] <CubeTheThird> OriginalWayz, https://help.mojang.com/customer/en/portal/articles/359446-when-will-i-hear-back-
#1284 [14:42] <OriginalWayz> i got noticed by the problem cus, i could not login
#1285 [14:42] <OriginalWayz> and i got this in my mail
#1286 [14:42] <OriginalWayz> We suspect that your Mojang account email and password may have been compromised. To prevent unauthorized use of your account we've reset your account password. If you use that same password on other sites we strongly recommend that you change your password on those sites as well.
#1287 [14:42] <OriginalWayz> April 8 hmm long time without mc i guess xD
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#1291 [14:55] <DutchDH> Hi
#1292 [14:56] <DutchDH> Anybody online?
#1293 [14:56] <DutchDH> Anybody online?
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#1297 [15:01] <James> can i have help on building a map??????????
#1298 [15:01] <Shot_Logic> is there any way to disable the vanilla server log?
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#1300 [15:02] * Erna [Erna@notlogged] has joined #minecrafthelp
#1301 [15:02] <Erna> Someone stole my account
#1302 [15:03] * dd [dd@notlogged] has joined #minecrafthelp
#1303 [15:03] <dd> Can i show my crash log please
#1304 [15:03] <dd> omg
#1305 [15:03] <dd> ALWAYS INACTIVE WHEN I NEED HELP
#1306 [15:03] <dd> YOU SUCK
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#1310 [15:04] <_ww> erm i need help
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#1312 [15:04] <_ww> can ishow my crash log
#1313 [15:04] <_ww> wow you guys are non existent'
#1314 [15:04] <_ww> ...........
#1315 [15:04] <_ww> .
#1316 [15:04] <_ww> .
#1317 [15:04] <_ww> ..
#1318 [15:04] * Absol kicked _ww from #minecrafthelp (Reason: ww :Stop spamming)
#1319 [15:04] <Seylerius> _ww: Dude, don't ask to ask.
#1320 [15:05] * _ww [_ww@notlogged] has joined #minecrafthelp
#1321 [15:05] <Seylerius> _ww: Dude, don't ask to ask.
#1322 [15:05] <_ww> My minecraft says failed to right minidump error
#1323 [15:06] <_ww> # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#1324 [15:06] <Seylerius> _ww: Is that the entire error?
#1325 [15:06] <Jedi2010> Hello got my code to redeem my game can't get any further as it keeps coming up with an error
#1326 [15:06] <_ww> no
#1327 [15:06] <Seylerius> _ww: Paste it to http://paste.ubuntu.com and give us the link.
#1328 [15:06] <_ww> Completely ignored arguments: [--nativeLauncherVersion, 301] [13:00:28] [Client thread/INFO]: Setting user: Carly__ [13:00:28] [Client thread/INFO]: (Session ID is <censored>) [13:00:30] [Client thread/INFO]: LWJGL Version: 2.9.1 [13:00:30] [Client thread/INFO]: Reloading ResourceManager: Default, Huahwis Paper Cut Out Edit.zip [13:00:31] [Sound Library Loader/INFO]: Starting up SoundSystem... [13:00:31] [Thread-6/INFO]: I
#1329 [15:06] <_ww> o
#1330 [15:06] <Seylerius> Someone may be able to help you.
#1331 [15:06] <_ww> http://paste.ubuntu.com/15937191/
#1332 [15:07] <Seylerius> CubeTheThird: Java fails ain't my thing for the most part. You got a sec to look at this one?
#1333 [15:07] * Anzhiz is now known as Anzhi
#1334 [15:07] <Seylerius> _ww: Hang around for a minute and see if someone who knows this type of error sees it.
#1335 [15:08] <_ww> i think i need to re install java but i dont have the home button to open preferences to uninstall java
#1336 [15:08] <_ww> so idk how to atm
#1337 [15:09] <Seylerius> _ww: Try redownloading and reinstalling Java. http://www.java.com/en/download/
#1338 [15:10] <_ww> Dude
#1339 [15:10] <_ww> Minecraft doesnt completely run ior may get the same error if i have 2 javas
#1340 [15:10] <_ww> o
#1341 [15:10] <_ww> java had a update
#1342 [15:10] <Seylerius> ...
#1343 [15:10] <Seylerius> Okay, what version of windows?
#1344 [15:11] <_ww> 10
#1345 [15:11] <Seylerius> Hit start, type "programs and features", open that, find Java, uninstall it, reinstall it.
#1346 [15:12] <Seylerius> Download a fresh copy from the link I gave you.
#1347 [15:12] <_ww> thx for the help
#1348 [15:12] <Seylerius> Also consider redownloading MC.
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#1350 [15:12] * Seylerius sighs.
#1350 [15:13] <Shot_Logic> Is there a way to disable a vanilla server's log?
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#1352 [15:13] <Seylerius> Shot_Logic: No idea, bro.
#1353 [15:13] <Jedi2010> Here is the error message I keep getting
#1354 [15:13] <Jedi2010> ERROR The request could not be satisfied. CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. Generated by cloudfront (CloudFront) Request ID: r5Rhl60tcoVKjogf8OouBRNcj5chc29X0BKmDItw74GY93g0TtwejA==
#1355 [15:13] <Seylerius> Jedi2010: You trying to redeem a code too?
#1356 [15:13] <Jedi2010> Yes
#1357 [15:14] <Seylerius> Jedi2010: Bug @MojangSupport on twitter so they know it's still going on. I've been trying and failing since 1930PDT yesterday.
#1358 [15:14] <Jedi2010> O right that sucks
#1359 [15:15] <Seylerius> Jedi2010: I'm starting to consider hitching a ride on a boat to Sweden and offering to help bail out whatever's wrong in their datacenter.
#1360 [15:15] <Jedi2010> Need to sort it out now
#1361 [15:16] * Shot_Logic [Shot_Logic@notlogged] has quit. (Ping timeout: 195 seconds)
#1362 [15:16] <Jedi2010> Paying money and getting nothing
#1363 [15:16] <Seylerius> Jedi2010: It's 22:16 in Stockholm. They'll likely get to it in the morning.
#1364 [15:16] <Seylerius> Support team is likely out cold atm.
#1365 [15:17] <Seylerius> Or soon to be so.
#1366 [15:17] <Seylerius> But if you drop a tweet in their direction, they'll notice it in the morning.
#1367 [15:17] <Jedi2010> Nice one for the update I check back tomorrow
#1368 [15:17] <Seylerius> Jedi2010: Be sure to let them know.
#1369 [15:17] <Seylerius> The more people they hear this from, the more likely they are to handle it.
#1370 [15:18] * rykerbyker [rykerbyker@notlogged] has joined #minecrafthelp
#1371 [15:18] <Jedi2010> Tweet already sent with a pic
#1372 [15:18] <Seylerius> Jedi2010: Good, thanks.
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#1375 [15:22] <Seylerius> Anyone else held up trying to redeem a code with server errors? Please tweet to @MojangSupport if so.
#1376 [15:22] <Seylerius> Likely to be noticed quicker than a support email.
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#1384 [15:32] <Martin> hello cube you around?
#1385 [15:33] * ChrisPlays [ChrisPlays@notlogged] has joined #minecrafthelp
#1386 [15:34] <ChrisPlays> i need help beacuse it wont let me play minecraft
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#1388 [15:42] <Martin> if i could get some help around here that would be great
#1389 [15:44] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#1395 [15:51] <JarnoRomme> Hello
#1396 [15:52] <JarnoRomme> How are you ?
#1397 [15:55] * pandasaywhat [pandasaywhat@notlogged] has joined #minecrafthelp
#1398 [15:55] <JarnoRomme> Hello
#1399 [15:55] <pandasaywhat> Hello i got an issue with starting up minecraft
#1400 [15:55] <pandasaywhat> wen i log into a world or create a world the game crashes
#1401 [15:55] <JarnoRomme> Oh
#1402 [15:56] <JarnoRomme> Uhm. Yeah.. What are your settings / specs of you PC ?
#1403 [15:56] <pandasaywhat> i got an i7 and a gtx960m
#1404 [15:56] <JarnoRomme> Uhm, thats not the problem :P
#1405 [15:56] <pandasaywhat> 8gb of ram
#1406 [15:57] <pandasaywhat> i'm getting this in the log: Couldn't delete C:\ProgramData\.minecraft\versions\1.9.2\1.9.2-natives-352386808754097 - scheduling for deletion upon exit
#1407 [15:57] <JarnoRomme> Uhmm.... Maybe, try to install Minecraft?
#1408 [15:57] <pandasaywhat> I just installed it?
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#1410 [15:58] <JarnoRomme> Yeha, maybe was something wrong ;)
#1411 [15:58] <pandasaywhat> so reinstall?
#1412 [15:58] <JarnoRomme> Maybe
#1413 [15:58] <pandasaywhat> i can try that lol
#1414 [15:59] <JarnoRomme> yeah :P I am not a super Minecraft professor xD
#1415 [15:59] <pandasaywhat> Its okay your just trying to help and i appreciate it:D
#1416 [15:59] <JarnoRomme> :)
#1417 [16:01] <pandasaywhat> Dit not work lol xD
#1418 [16:01] <pandasaywhat> did
#1419 [16:01] <JarnoRomme> Oh.. Uhm.. Check you Minecraft Settings, :)
#1420 [16:02] * lucaa [lucaa@notlogged] has joined #minecrafthelp
#1421 [16:02] <JarnoRomme> Hello :0
#1422 [16:02] <JarnoRomme> :) *
#1423 [16:02] <pandasaywhat> maybe because i have windows 10? or does it have to work on windows 10?
#1424 [16:03] <JarnoRomme> Oh right ,
#1425 [16:03] <JarnoRomme> I hear of some people ( I don't know its true) But, for W10 is another Minecraft.
#1426 [16:04] <pandasaywhat> yeah a beta version
#1427 [16:04] <JarnoRomme> Ah,
#1428 [16:04] <JarnoRomme> Uhm..
#1429 [16:04] <JarnoRomme> Google it ;)
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#1431 [16:05] <JarnoRomme> Hello
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#1434 [16:06] <JarnoRomme> Hai
#1435 [16:07] <Erna> Someone stole my son account
#1436 [16:07] <JarnoRomme> Oh!
#1437 [16:07] <JarnoRomme> How?
#1438 [16:07] <Erna> He can't get in
#1439 [16:07] * Roberto [Roberto@notlogged] has quit. (Client Quit)
#1440 [16:07] <JarnoRomme> Oh, Please Contact Minecraft ( Microsoft )
#1441 [16:08] <Erna> I did send message to support no help
#1442 [16:08] <Erna> Do the have number
#1443 [16:09] <JarnoRomme> Uhm , One moment, I go check it ;)
#1444 [16:09] <Erna> Hanks
#1445 [16:09] <JarnoRomme> https://help.mojang.com/
#1446 [16:09] <Erna> Thanks
#1447 [16:09] <JarnoRomme> No Problem ;)
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#1449 [16:14] <JarnoRomme> @JarnoRomme TEST
#1450 [16:17] <JarnoRomme> Back: )
#1451 [16:18] * nene [nene@notlogged] has joined #minecrafthelp
#1452 [16:18] <JarnoRomme> Hello ;)
#1453 [16:18] <JarnoRomme> Hello ;)
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#1456 [16:22] <JarnoRomme> Hello
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#1461 [16:25] <JarnoRomme> Hai
#1462 [16:25] <Theend> In our realm the ender dragon is frozen hovering, will not attack or receive damage. Any way to reset him?
#1463 [16:26] <JarnoRomme> Uhm ,
#1464 [16:26] <JarnoRomme> Maybe , restart your RealM?
#1465 [16:27] * laranjachata22 [laranjachata22@notlogged] has joined #minecrafthelp
#1466 [16:27] <JarnoRomme> Hai
#1467 [16:27] <Theend> That won't get rid of our progress?
#1468 [16:27] <JarnoRomme> Oh , uhm .
#1469 [16:27] * laranjachata22 [laranjachata22@notlogged] has quit. (Client Quit)
#1470 [16:27] <JarnoRomme> Kill it with a command..
#1471 [16:27] <JarnoRomme> ./mobkill?
#1472 [16:28] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#1473 [16:28] <JarnoRomme> Hai
#1474 [16:28] <Theend> Will try. Thanks
#1475 [16:29] <JarnoRomme> No problem
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#1477 [16:29] <JarnoRomme> But , I kneed to go ;( Byee
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#1481 [16:35] <TheCrazy> Hey, it's a German Support here? :s
#1482 [16:36] <Oliekrom> Hey I need help updating my graphic driver
#1483 [16:37] <Oliekrom> it is intel I have tried many times, but or some reason right when it is about to install the update it throws an unknow error
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#1487 [16:40] <TheCrazy> :o
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#1489 [16:47] <jettix> Can I ask for help about a problem that might be caused by a Mod here?
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#1492 [16:49] <juanito> hola que le susede a minecraft
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#1503 [17:00] <jettix> Some items are white boxes for some reason
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#1519 [17:20] <bretty> Ok, how do you make a minecraft server with the new 1.9.2 jar file?
#1520 [17:21] <Cami> Hi there I was just wondering I can't login to my minecraft account. I'm not getting any emails when I try to reset my password or recover my username either?!
#1521 [17:21] <Cami> Really desperate
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#1527 [17:21] <Skozam> Help with drivers
#1528 [17:22] <Cami> I can't login to my account
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#1533 [17:31] <limlim> hi, I have a issue with my video card
#1534 [17:32] <limlim> the dx diag is here: http://paste.ubuntu.com/15938715/
#1535 [17:32] <limlim> it's a newish computer and the video card driver installed is a nvidia 425m
#1536 [17:33] <Joon> Umm so i just got home from school and my i was trying to log in to minecraft and i haven't been on in a while and i couldn't log in so i thought i had forggoton my password so i tried changing my password but it said my email has been changed so i went through all this stuff and changed it back and got my password back then i realized that they had just barely Today April 19th changed my name to AteistBannana and i can't change it ba
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#1543 [17:43] <Joon> so is somebody going to help or is this just a gay fraud
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#1547 [17:43] <limlim> I feel the same way. I think that I'll figure it out myself somehow..
#1548 [17:44] * Danyman [Danyman@notlogged] has joined #minecrafthelp
#1549 [17:45] <Danyman> so ive been haveing issues updateing my launcher how do i update it? also how do i create a shortcut properly?
#1550 [17:47] * luiz [luiz@notlogged] has joined #minecrafthelp
#1551 [17:47] <luiz> 12345
#1552 [17:47] <Danyman> hello
#1553 [17:47] <luiz> luizmonteiro25
#1554 [17:48] <luiz> 159
#1555 [17:48] <luiz> hllhhççh
#1556 [17:48] <luiz> çhhçlhlhllhlh
#1557 [17:48] <luiz> lçhçlhlçh
#1558 [17:48] <luiz> llglççgç
#1559 [17:48] <Danyman> u wot m8
#1560 [17:48] <luiz> çllkkjjjj
#1561 [17:48] <luiz> kkkkjhgf
#1562 [17:49] <luiz> luiz
#1563 [17:49] <luiz> luiz
#1564 [17:49] <luiz> ujuyt
#1565 [17:49] <luiz> hhhg
#1566 [17:49] <luiz> ikjh
#1567 [17:49] <luiz> juhf
#1568 [17:49] <Danyman> whatever
#1569 [17:49] <luiz> hgdf
#1570 [17:49] <luiz> gf
#1571 [17:49] <luiz> jhgfd
#1572 [17:49] <luiz> hdsw
#1573 [17:49] <luiz> juhf
#1574 [17:49] <luiz> jhgf
#1575 [17:49] <luiz> jhgf
#1576 [17:49] <luiz> jgfd
#1577 [17:49] <luiz> jbf
#1578 [17:49] <luiz> mjhf
#1579 [17:49] <luiz> kh
#1580 [17:49] <Danyman> dude stop please
#1581 [17:49] * PunchingFiber75 [PunchingFiber75@notlogged] has joined #minecrafthelp
#1582 [17:49] <luiz> hlljmgjmg
#1583 [17:49] <luiz> fkkfkgjkg
#1584 [17:49] <luiz> kfkfkghj
#1585 [17:49] <luiz> glbllklh[
#1586 [17:50] <luiz> fjfjdhdg
#1587 [17:50] <luiz> jdjhfdghf][
#1588 [17:50] <luiz> hdhetr
#1589 [17:50] <luiz> kjdhdy
#1590 [17:50] <Danyman> stop spamming
#1591 [17:50] <luiz> lkrklerkeuuywyytwywueiu
#1592 [17:50] <PunchingFiber75> Hola
#1593 [17:50] <luiz> kkgkgjkgkjgkgkg
#1594 [17:50] <Danyman> hello
#1595 [17:50] <luiz> llglllgkgkgk
#1596 [17:50] <luiz> kgkgkgjhgtyrhyr
#1597 [17:50] <luiz> kfkgjkbjjbhjh
#1598 [17:50] <luiz> kgkgkgjgj
#1599 [17:50] * Lord_Ralex kicked luiz from #minecrafthelp (Reason: uiz :Here is the door)
#1600 [17:50] <PunchingFiber75> How can I download a minecraft map?
#1601 [17:50] <Danyman> anyone know how to update the MC launcher
#1602 [17:51] <Danyman> which map?
#1603 [17:51] <PunchingFiber75> One from internet
#1604 [17:51] <PunchingFiber75> I have minecraft for Mac
#1605 [17:51] <Danyman> when you download it it should save to your worlds in along with all the other MC worlds you have.
#1606 [17:52] <PunchingFiber75> But I can find the carpet "saves" on the MC documents :(
#1607 [17:52] <Danyman> heres a link
#1608 [17:52] <Danyman> http://minecraft.gamepedia.com/Tutorials/Map_downloads
#1609 [17:52] <Danyman> hmmmm odd
#1610 [17:53] <Danyman> that link should help tho
#1611 [17:53] <PunchingFiber75> Also I tried to uninstall MC, but it doesn't works
#1612 [17:53] <PunchingFiber75> Www thanks, I'll read the link if I have any doubt I'll ask again xD
#1613 [17:53] <Danyman> good luck!
#1614 [17:54] <PunchingFiber75> Thanks :3
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#1616 [17:56] <Danyman> u know how to update the MC launcher?
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#1622 [18:06] <MiniGunnerXS> I have a problem with logging into my minecraft account on all computers.
#1623 [18:06] <MiniGunnerXS> By the way, my Minecraft username is MiniGunnerXS
#1624 [18:07] <Anna> .mcuser MiniGunnerXS
#1625 [18:07] <ExtremeBot> QUERY: 'MiniGunnerXS ' | STATUS: http://bit.ly/1ThVAj8 | PAID: 3true | No profile results :(
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#1628 [18:07] <Anna> MiniGunnerXS: how many times have you
#1629 [18:07] <Anna> oh
#1630 [18:07] <Anna> :/
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#1632 [18:08] <Danyman> Anyone know how to update the launcher
#1633 [18:09] <MDMACID> does anyone know how to fix this java binary stopped working issue? MC was fine all day yesterday then i added a friend to realms came back to single player and it wont work. no updates happened, my drrivers are up to date, ive tried installing both 32 bit and 64 bit java for windows 10 and nuthing works. really frustrating me.
#1634 [18:10] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#1635 [18:10] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1636 [18:11] <MDMACID> no worries.
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#1640 [18:12] <Xander> I can't log into my minecraft account at www.minecraft.net. When I put in my account, it will give me 3 questions: What is you grandmother's first name, What is your older sibling's middle name, Where did your parents first meet. I put in the answers that I think are correct and it says cannot find this specific account, and I try to request to reset my security questions. When I do, i look in my email, I find the right email and
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#1642 [18:13] <Xander> The same website that I requested to reset my security questions, and I put the email in, and the same process happens all over again. Any help?
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#1644 [18:17] <JRod> The Code i bought from amazon to purchase minecraft isn't being recognized
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#1653 [18:31] <Th3RealZeus> When i log in to minecraft a mesage pops up saying fix the problem because i just upgraded mycomputer to windows 10
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#1655 [18:32] <jettix> For some reason, some items are white boxes. Blocks in the world turn into white boxes, too.
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#1660 [18:34] <jettix> When starting the game, with the modpack the main menu is mostly white except for the Title
#1661 [18:36] <jettix> Does anyone know what might fix this?
#1662 [18:37] <NARWALLGURL> I just downloaded Minecraft on my new laptop today and when I created a world it loaded but then there was no land just the sky, then like 10 seconds later the game crashed. I've tried multiple times and it just keeps doing the same thing.
#1663 [18:37] * MaxS [MaxS@notlogged] has joined #minecrafthelp
#1664 [18:38] <NARWALLGURL> y\\
#1665 [18:38] <jettix> NARWALL There are no blocks?
#1666 [18:39] <NARWALLGURL> No just sky, although one time the land generated, but it still crashed
#1667 [18:39] <jettix> Update Java?
#1668 [18:40] * SupaHam_ [SupaHam_@notlogged] has joined #minecrafthelp
#1669 [18:41] <NARWALLGURL> After it crashes it goes back to the launcher and says "Failed to write core dump"
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#1680 [18:44] <JoaoBadBoy> Gente Alguem Me ajuda a configurar o mcmmo (permisions,stats, tudo) por favor ?????? servidor 1.5.2
#1681 [18:44] <JoaoBadBoy> Gente Alguem Me ajuda a configurar o mcmmo (permisions,stats, tudo) por favor ?????? servidor 1.5.2
#1682 [18:44] <JoaoBadBoy> Gente Alguem Me ajuda a configurar o mcmmo (permisions,stats, tudo) por favor ?????? servidor 1.5.2
#1683 [18:44] <JoaoBadBoy> Gente Alguem Me ajuda a configurar o mcmmo (permisions,stats, tudo) por favor ?????? servidor 1.5.2
#1684 [18:44] <JoaoBadBoy> Gente Alguem Me ajuda a configurar o mcmmo (permisions,stats, tudo) por favor ?????? servidor 1.5.2
#1685 [18:44] * Absol kicked JoaoBadBoy from #minecrafthelp (Reason: oaoBadBoy :Stop spamming)
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#1694 [18:49] <Zepfur> hello?
#1695 [18:50] <Calahoon09> when i open my minecraft it says that my graphic drivers are out of date. How do i fix this? I use Windows 7
#1696 [18:50] <Zepfur> my account email is lost
#1697 [18:50] <Calahoon09> how does that help me?
#1698 [18:51] <Zepfur> oi i'm askin m8
#1699 [18:51] <Calahoon09> ok
#1700 [18:51] <Zepfur> lol
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#1703 [18:51] <Zepfur> well gg my account
#1704 [18:52] * HardScpoe_Z [HardScpoe_Z@notlogged] has joined #minecrafthelp
#1705 [18:52] <Calahoon09> if u are trying to fix your account than you are in the wrong place
#1706 [18:53] <HardScpoe_Z> No it's not that, whenever i try to launch the installer it gives me a runtime corruption error
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#1708 [18:53] <Calahoon09> Try deleting and re installing your minecraft game
#1709 [18:54] <Calahoon09> Andrio can you help me with my Minecraft issue?
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#1712 [18:56] <Calahoon09> I have windows 7. When i open my minecraft launcher and start my game it does not start but instead says that my graphic drivers are out of date
#1713 [18:56] <Calahoon09> how do i fix this?
#1714 [18:56] <HardScpoe_Z_> my problem is I have windows 10 ,a
#1715 [18:56] * HardScpoe_Z [HardScpoe_Z@notlogged] has quit. (Ping timeout: 195 seconds)
#1716 [18:57] <HardScpoe_Z_> and when i try to launch it gives me a runtime error
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#1720 [18:57] <HardScpoe_Z> When I try to launch it gives me a runtime corruption error
#1721 [18:58] <HardScpoe_Z> I've uninstalled, updated java, changed compatibility
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#1726 [19:08] <HardScpoe_Z> useless.
#1727 [19:15] * urielsalis_ is now known as urielsalis
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#1729 [19:25] <Xpoizen> I recently had to wipe my computer. once it was wiped, both minecraft and the licence i had to it were gone. when i went to www.minecraft.net/ to download the game again, instead of saying download it said get minecraft. I had los the licence! is there any way for you to give me back a new licence or an appliction to restore the game?
#1730 [19:26] <urielsalis> Xpoizen, log in to minecraft.net and download it
#1731 [19:26] <CubeTheThird> Xpoizen, the game doesn't use licenses
#1732 [19:26] * urielsalis is now known as urielsalis_
#1733 [19:26] * urielsalis_ is now known as urielsalis
#1734 [19:26] <CubeTheThird> Xpoizen, https://minecraft.net/download
#1735 [19:26] <Xpoizen> i have. when i open it and log in it only allows me to use a demo version
#1736 [19:27] <CubeTheThird> Xpoizen, what is your minecraft username?
#1737 [19:27] * noStyleYT [noStyleYT@notlogged] has joined #minecrafthelp
#1738 [19:27] <Xpoizen> i never use my user name, so i honestly dont remember. but the email is Wachtsk@cisco.com
#1739 [19:27] <CubeTheThird> Xpoizen, please test ALL your emails on http://www.minecraft.net/retrievename
#1740 [19:28] <CubeTheThird> Xpoizen, but typically, if you get demo, it would mean you're logging in with the wrong email
#1741 [19:28] <noStyleYT> Minecraft pe always crashes when i open it, i dont want to re install it because i have really good worlds i dont want to be deleted
#1742 [19:30] <CubeTheThird> noStyleYT, I'd recommend you check the minecraft forums about that. We don't generally assist with PE here
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#1746 [19:35] <Ace> Hello
#1747 [19:35] <urielsalis> hi Ace
#1748 [19:35] * Ace is now known as Guest82482
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#1751 [19:35] <Guest82482> I am looking to replace sign text with colors in 1.9 but having trouble...any ideas?
#1752 [19:35] <Guest82482> with a command block that is
#1753 [19:36] <Guest82482> Keeps saying unknown error occured
#1754 [19:36] <Guest82482> with what I have tried
#1755 [19:36] * leonardo [leonardo@notlogged] has quit. (Ping timeout: 195 seconds)
#1756 [19:36] <urielsalis> Guest82482, I suggest that you ask in #commandblocks
#1757 [19:37] <Guest82482> ok ty
#1758 [19:37] * urielsalis tips hat
#1758 [19:49] * NasukeGames [NasukeGames@notlogged] has joined #minecrafthelp
#1759 [19:49] <NasukeGames> problem
#1760 [19:49] <NasukeGames> fix
#1761 [19:49] <urielsalis> question
#1762 [19:51] <NasukeGames> My game always error
#1763 [19:51] <urielsalis> NasukeGames, which one
#1764 [19:52] <NasukeGames> minecraft error fix the problem
#1765 [19:54] <urielsalis> NasukeGames, you have to be more specific than that
#1766 [20:06] <NasukeGames> I do not speak English
#1767 [20:06] <urielsalis> NasukeGames, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1769 [20:06] <NasukeGames> let me could fix
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#1771 [20:07] <NasukeGames> thank you
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#1776 [20:13] <halfnakedman> ello, when I log onto minecraft realms or single player the game loads in and immediatly closes back to the login screen
#1777 [20:13] <urielsalis> halfnakedman, Please start the game and navigate to "Options" then "Video Settings". Then Turn VBO and Vsync ON.
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#1780 [20:14] <Seylerius> Fscking code redemption server is still down. I suppose I should be patient, as it's 03:34 in Stockholm, but it's tedious.
#1781 [20:15] <halfnakedman> I have vsync on now what is vbo?
#1782 [20:15] <urielsalis> .mcstatus
#1783 [20:15] <ExtremeBot> [Website: 3Online][Login: 3Online][Session: 3Online][Realms: 3Online][Skins: 3Online][2PSA: '5Source code of this website is now available on GitHub']
#1784 [20:15] <urielsalis> Seylerius, doesnt look down, what is the error?
#1785 [20:15] <urielsalis> halfnakedman, scroll down
#1786 [20:15] <halfnakedman> lol, got it
#1787 [20:15] <halfnakedman> k trying agian
#1788 [20:16] <halfnakedman> wow that worked thx :-)
#1789 [20:16] * urielsalis tips hat
#1789 [20:17] <Seylerius> urielsalis: Every time I try to redeem a code, I get (pipe characters for line breaks) "ERROR | The request could not be satisfied. | CloudFront attempted to establish a connection with the origin, but either the attempt failed or the origin closed the connection. | Generated by cloudfront (CloudFront) | Request ID: 5LeCGSeCkXcMSLzton1ZZn4vQzHyZQqo3Fm-p6hS_I6stWP6sw7JHw==
#1790 [20:18] <Seylerius> "
#1791 [20:18] <urielsalis> Seylerius, hmm
#1792 [20:18] <Seylerius> urielsalis: Legit code, purchased directly from Amazon, error happens under FF, Chrome, & Lightning (android browser).
#1793 [20:19] <webrosc> o.O
#1794 [20:19] <urielsalis> Seylerius, you were here earlier?
#1795 [20:19] <webrosc> amazon don't sell minecraft codes
#1796 [20:19] <Seylerius> Yep, been here all day.
#1797 [20:19] <urielsalis> webrosc, they do
#1798 [20:19] <Seylerius> webrosc: Yes, they do.
#1799 [20:19] <webrosc> last i saw they didn't
#1800 [20:19] <Seylerius> webrosc: CubeTheThird and I went through that this morning.
#1801 [20:19] <urielsalis> https://www.amazon.co.uk/Minecraft-Mac-Online-Game-Code/dp/B010KYDNDG/ref=sr_1_1_twi_sof_2?ie=UTF8&qid=1461092715&sr=8-1&keywords=Minecraft
#1802 [20:19] <webrosc> ah they are back
#1803 [20:20] <Seylerius> The issue doesn't look like the code, since there's no mention of the code in the error.
#1804 [20:20] <urielsalis> Seylerius, I will suggest contacting Amazon support, they are known for their good customer service
#1805 [20:20] * webrosc slinks away prooven wrong
#1805 [20:20] <Seylerius> urielsalis: It's not Amazon's server that's failing me, though. It's Mojang's.
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#1807 [20:21] <urielsalis> Seylerius, I see a cloudfront error there
#1808 [20:21] <urielsalis> Seylerius, that is a Amazon(AWS) thing
#1809 [20:21] <urielsalis> And Mojang server run on AWS too, so Amazon is also behind that
#1810 [20:21] <webrosc> could be a temp blip
#1811 [20:22] <Seylerius> Yeah, the issue as best I can figure it out is that the CDN (cloudfront) is failing to contact the redemption db server properly, which would be something Mojang needs to sort out in their AWS config, most likely.
#1812 [20:23] <Seylerius> Been going on since I purchased the code at 19:30PDT.
#1813 [20:23] <webrosc> could be either end, amazon will give a faster reply and they can look into it their end
#1814 [20:23] <Seylerius> Yesterday.
#1815 [20:24] <Seylerius> I seriously suspect the buck'll be passed to Mojang, but I'll give it a try.
#1816 [20:24] <urielsalis> I had a problem with a delivery once with them(delayed because it was lost, then they found it) and they refunded me the entire thing
#1817 [20:25] <Seylerius> Yeah, but that's an Amazon issue. This issue is clearly and obviously owned by Mojang, even if it's happening on Mojang's AWS-hosted servers.
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#1823 [20:30] <Lanlost> test
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#1827 [20:30] <Guest96154> Hey I am having trouble logging in to my account
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#1840 [20:46] <Seylerius> urielsalis: Okay, I stand corrected. I managed to convince "Sid" to open a ticket on their end and try to rope the AWS team in so that Mojang would get notified on both ends about it (customer-facing, through support, and sysadmin, through AWS).
#1841 [20:49] <urielsalis> Good
#1842 [20:49] <Seylerius> With a bit of luck, I'll wake up to some tweets back from Mojang about how they kicked their servers over and it started working again.
#1843 [20:49] <urielsalis> Sure, hope you get it fixed soon :)
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#1862 [22:14] <Skare> Hi
#1863 [22:14] <Skare> Anyone here
#1864 [22:14] <Skare> Need some help with circuitry
#1865 [22:14] <Skare> ?
#1866 [22:14] <Skare> Anyone?
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#1868 [22:15] <urielsalis> Total time for answer: 31 seconds
#1869 [22:15] * Th3RealZeus [Th3RealZeus@notlogged] has joined #minecrafthelp
#1870 [22:15] <Th3RealZeus> When i log in to minecraft a mesage pops up saying fix the problem because i just upgraded mycomputer to windows 10 paste.ubuntu.com/15940675/
#1871 [22:16] <urielsalis> Th3RealZeus, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 7 or use another PC or if you have a desktop PC, buy a new graphics card
#1872 [22:17] <urielsalis> Th3RealZeus, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1873 [22:20] * Jadyn [Jadyn@notlogged] has joined #minecrafthelp
#1874 [22:21] <Jadyn> It says i need to update my graphics driver but i dont know how. http://paste.ubuntu.com/15940706/
#1875 [22:23] <urielsalis> Jadyn, download and install https://downloadcenter.intel.com/download/22520/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-zip-
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#1880 [22:43] * nonickname [nonickname@notlogged] has joined #minecrafthelp
#1881 [22:44] <nonickname> i just redownloaded the mincraft server and it says that the game crashed i dont know what to do
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#1883 [22:45] <Andrio> The standalone server says that?
#1884 [22:46] <nonickname> i try to open minecraft but it wont let me it just says that there was and error and the game crashed
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#1886 [22:47] <Andrio> You should have the launcher then, not the server.
#1887 [22:47] <Andrio> ??> nonickname launcher/crash-log
#1888 [22:47] <Absol> nonickname: We need to see your crash log, which appears after a crash.
#1889 [22:47] <Absol> nonickname: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1891 [22:47] <nonickname> im sorry but is this safe ?
#1892 [22:48] <Jean> I hope so
#1893 [22:48] * Jean is now known as Guest27951
#1894 [22:48] <nonickname> like can anyone hack my computer if i show u the info
#1895 [22:48] <Andrio> ...no
#1896 [22:48] <Andrio> The session ID is no longer in the game log
#1897 [22:49] <Guest27951> Anyone kno
#1898 [22:49] <nonickname> sorry its my first time dealing with minecraft
#1899 [22:49] <Andrio> The most sensitive thing there is possibly your computer's name...
#1900 [22:49] <nonickname> it shows my computer name tho
#1901 [22:49] <Guest27951> Anyone know how to deal with minecraft update
#1902 [22:49] <Guest27951> Having an issue
#1903 [22:51] <Guest27951> Anyone on
#1904 [22:51] <Guest27951> I hoped this would work.....
#1905 [22:51] <Andrio> ??> Guest27951 ask
#1906 [22:51] <Absol> Guest27951: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1907 [22:51] <Absol> Guest27951: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1908 [22:52] <Andrio> Deal with Minecraft update?
#1909 [22:52] <Guest27951> Having problem with update
#1910 [22:52] <Guest27951> Mi ecraft xbox 360
#1911 [22:52] <Andrio> ah
#1912 [22:53] <Guest27951> Had trouble downloading
#1913 [22:53] <Guest27951> Now screen is shadowy
#1914 [22:53] <Guest27951> Like twilight
#1915 [22:53] <Guest27951> Do u play
#1916 [22:54] <Guest27951> Can't figure out how to reload update
#1917 [22:54] <Andrio> Not the Xbox versions?
#1918 [22:54] <Andrio> s/?/./
#1919 [22:54] <ExtremeBot> Andrio meant to say: Not the Xbox versions.
#1920 [22:54] * Jadyn [Jadyn@notlogged] has quit. (Quit: Web client closed)
#1921 [22:55] <Guest27951> Yes the Xbox
#1922 [22:56] <Guest27951> Any ideas
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#1925 [22:59] <Jean> Need help with latest update
#1926 [23:00] <Jean> Looks shadowy
#1927 [23:00] * Jean is now known as Guest42975
#1928 [23:00] <Guest42975> Playing on Xbox 360
#1929 [23:00] <Guest42975> Had problem downloading
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#1931 [23:01] <Guest42975> No people here to help?
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#1934 [23:09] <Kiddeath> Good evening and Salut! I am having issues with logging into my Minecraft Realm. Yesterday I was able to log in with no issues, and for whatever reason, other players who were invited can also join with no issues. To b e more specific, it gives me the "Invalid Session ID" but it does not say "error code 401" with it. And the message and problem both persist after having restart minecraft, as well as my computer.
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#1936 [23:16] <Panda_> I am having an issue with actually playing minecraft, I launch the game and when i click on my saved map to launch it, i get an error screen detailing issues with java runtime. Ive tried reinstalling java runtime and using a previous version, but i still have the issue.
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#1939 [23:35] <Kiddeath> So I resolved my problem after a while for anyone else that has it. While logging out of minecraft was unsuccessful, logging out and back into my Mojang account seems to have resolved the issue
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#1943 [23:38] <Ahmed> java.lang.NullPointerException
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#1945 [23:42] <Ljlance123> Hi help me my minecraft forge wont open a singleplayer world, when i press play the screen will say "loading world" then it will crash and it will not open the launcher and there is no crash reports plssss help!!!!!!!!
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#1950 [23:58] <Ljlance123> Hi can you help me my minecraft forge wont open a singleplayer world, when i press play the screen will say "loading world" then it will crash and it will not open the launcher and there is no crash reports plssss help!!!!!!!!
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