#1 [00:00] <Chromaryu> StackOverflow
#2 [00:00] <Chromaryu> :O
#3 [00:00] <webrosc> god or whoever you beleive in has to reboot
#4 [00:00] <SilverWolf> Thanks for trying, I guess I'll try it tomorrow again:P hat tipping to all of you!
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#10 [00:19] <matthew_> while logging into minecraft to play a server i keep crashing and getting an error that says minidumps arnt supported by the default version of windows i was wondering if anyone could help me fix this
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#12 [00:22] <Helpme> What is the email for a dev?
#13 [00:22] <GreyVulpine> Helpme - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#14 [00:24] <webrosc> matthew_, post the full crash report to paste.ubuntu.com then link that here
#15 [00:31] <matthew_> how do link it here?
#16 [00:31] <Chromaryu> ?? paste
#17 [00:31] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#18 [00:32] <matthew_> wait i think i got it http://paste.ubuntu.com/16021131/
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#20 [00:32] <Chromaryu> matthew_:
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#22 [00:32] <webrosc> matthew_, goto minecrafts video settings, turn on VBOs and v-sync
#23 [00:32] <Chromaryu> Turn on VBOs and Vsync
#24 [00:32] * webrosc is a ninja
#24 [00:32] <Chromaryu> :P
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#27 [00:33] <urielsalis> Chromaryu, Please start the game and navigate to "Options" then "Video Settings". Then Turn VBO and Vsync ON.
#28 [00:33] <matthew_> okay done
#29 [00:33] <Chromaryu> ... lol
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#31 [00:34] <matthew_> now what
#32 [00:34] <webrosc> play minecraft
#33 [00:35] * Chromaryu checks option, VBOs is on, Vsync is off, But crash won't happen because I am using linux
#33 [00:35] <Chromaryu> :P
#34 [00:35] <urielsalis> Chromaryu, the only important option is VBO, Vsync is throw in cause good practice
#35 [00:35] <Chromaryu> yeh
#36 [00:36] * webrosc has nvidia
#36 [00:36] <matthew_> thanks ill let you know if it still crashs
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#53 [01:03] <jhonmiles> i cant fix it
#54 [01:04] <jhonmiles> i need help
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#59 [01:14] <NotchFan> I lost my Email for my Logins :(
#60 [01:15] <NotchFan> Anyone halp?!
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#63 [01:15] <NotchFan> I Lost my Email for Minecraft
#64 [01:15] <NotchFan> đ
#65 [01:15] <GreyVulpine> NotchFan -Go here: https://minecraft.net/retrievename -- Put in all the email addresses you use. The right one will send you back an email containing your ingame username. That'll be the email address you use to log into minecraft with.
#66 [01:16] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 201 seconds)
#67 [01:16] <NotchFan> but I Do Not remember it
#68 [01:16] <GreyVulpine> NotchFan - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#69 [01:16] <NotchFan> Can minecraft can say it to me?!
#70 [01:17] <GreyVulpine> We cannot
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#81 [02:17] <EdzioSpawacz> Potrzebuje pomocy skradziono mi konto mojang wysłał mi wiadomość że spowrotem przepisał je na mojego meila ale jak chce przypomnieć hasło aby je zmienić wiadomość nie dochodzi
#82 [02:18] <bamajoe411> anyone here know how to use mrcrayfish's model maker?
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#90 [02:46] <deannbob> have pc edtiton but can't upload new skins error message saying need to purchase MC but already have??
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#92 [02:47] <Andrio> deannbob, what's your Minecraft username?
#93 [02:47] <deannbob> creaperboss16
#94 [02:48] <Andrio> Capital C; capital B?
#95 [02:48] <Andrio> That's coming up as paid. Are you sure you're using the correct email address?
#96 [02:48] <deannbob> yes
#97 [02:49] <Chromaryu> strange then
#98 [02:50] <deannbob> its my son's account, and we did update his email lastnight but this problem statrted last week
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#101 [02:55] <grwatz> So I'm having trouble with local LAN play on 1.9
#102 [02:56] <JOHN_CENA9876> http://paste.ubuntu.com/16022118/
#103 [02:57] <JOHN_CENA9876> I cannot download Minecraft
#104 [02:57] <grwatz> the computers in question can see each other, and the multiplayer world shows up in the server list
#105 [02:58] <JOHN_CENA9876> what was happening
#106 [02:58] <JOHN_CENA9876> what was the problem
#107 [02:58] <grwatz> but when I try to connect, I get 'connection timed out'
#108 [02:58] <Andrio> JOHN_CENA9876, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#109 [02:59] <Andrio> grwatz, what security software do you have on those PCs?
#110 [02:59] <JOHN_CENA9876> okay
#111 [02:59] <grwatz> as far as I can tell, local firewalls are configured to let javaw.exe through
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#113 [03:00] <grwatz> one of them (not the 'server') has McAfee Host Intrusion whatsit installed (work laptop), but no refused connection attempts are showing up in the logs
#114 [03:01] <grwatz> the other two are W10 firewalls, explicitly allowing javaw.exe through
#115 [03:02] <Andrio> grwatz, make sure you've allowed the right Java executables... the native launcher might be using its own Java installation
#116 [03:02] <Andrio> Also McAfee security has been known to break things.
#117 [03:03] <grwatz> ty, brb then ;)
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#119 [03:04] <Andrio> o/
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#121 [03:04] <SpeedMineCrafter> Hallo ?
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#126 [03:09] <grwatz> fixed - missed a chekmark in win10 firewall
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#128 [03:19] <Andrio> ah
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#141 [03:42] <bamajoe411> anyone here know how to use mrcrayfish's model maker?
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#147 [03:53] <AbZ> My brother and i are trying to join each other (LAN world) and on both of our laptops neithers worlds are coming up we have tried firewall and different versions
#148 [03:53] <AbZ> PLEASE HELP
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#150 [03:55] <Leonard> Help me plese, im dont know english.
#151 [03:56] <Leonard> i have one problem
#152 [03:56] <AbZ> habla enpanol?
#153 [03:56] <Leonard> my minecraft say me java.lang.NullPointerException: group
#154 [03:56] <AbZ> hablar español?
#155 [03:56] <Leonard> im understand Russian
#156 [03:57] <AbZ> sorry no speak russian!
#157 [03:57] <Leonard> Deutsh?
#158 [03:57] <AbZ> no
#159 [03:57] <AbZ> spanish english chinese and french
#160 [03:57] <Leonard> its big problem
#161 [03:57] <AbZ> my problem big to
#162 [03:57] <Leonard> i have one problem: java.lang.NullPointerException: group
#163 [03:57] <AbZ> no one help us!
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#166 [03:58] <AbZ> My brother and i are trying to join each other (LAN world) and on both of our laptops neithers worlds are coming up we have tried firewall and different versions [15:53] <AbZ> PLEASE HELP
#167 [03:58] <Leonard> o, firewall
#168 [03:58] <Leonard> its my problem
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#184 [04:34] <Leonard> java.lang.IllegalStateException: failed to create a child event loop
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#186 [04:44] <lofty> I used to have minecraft windows 10 edition then I had to restart my pc so it got deleted and now I can no longer download it from the windows 10 store without it asking for me to purchase the game
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#188 [04:45] <GreyVulpine> That's going to be something you'll need to talk to microsoft's support for.
#189 [04:45] <lofty> alright
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#193 [04:52] <LillaMePlayz> I think my minecraft has crashed how do i fix it?
#194 [04:53] <GreyVulpine> LillaMePlayz - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#200 [05:03] <xProdergy> Hey, so basically i was just wondering how long you get locked out of your account for if you login too many times.
#201 [05:03] <xProdergy> Fail to login
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#205 [05:07] <GreyVulpine> xProdergy - Typically, up to a couple hours. Generally, wait 30 minutes
#206 [05:07] <xProdergy> Ok, thanks.
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#212 [05:19] <ALI> i need help
#213 [05:20] <ALI> عندما اريد الدخول الى خادم اواجه مشكله هي : java.lang.NullPointerException: group
#214 [05:20] <ALI> When I want to enter the server I am having trouble: java.lang.NullPointerException: group
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#217 [05:22] <ALI> When I want to enter the server I am having trouble: java.lang.NullPointerException: group
#218 [05:22] <ALI> PLS help
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#220 [05:23] <ALI> When I want to enter the server I am having trouble: java.lang.NullPointerException: group
#221 [05:23] <ALI> helllp
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#229 [05:27] <ALI> When I want to enter the server I am having trouble: java.lang.NullPointerException: group
#230 [05:27] <ALI> pls
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#234 [05:31] <blockbuster8n> window 10 driver issues
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#236 [05:36] <blockbuster8n> windows 10 im having issues with the drivers http://paste.ubuntu.com/16024781/
#237 [05:36] <GreyVulpine> blockbuster8n - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#238 [05:37] <blockbuster8n> thanks
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#245 [05:41] <smile> my pixels aren't accelerated
#246 [05:41] <Benj> Hello, so recently i purchased an account which had a minecon 2015 cape attached to it, I paid alot of money for it and this morning i woke up to find I couldn't log onto the account or the email it was associated with
#247 [05:42] <GreyVulpine> Benj - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#249 [05:43] <Andrio> ??> smile win/DXDiag
#250 [05:43] <Absol> smile: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#251 [05:43] <clutter> HI, Soooo a few days ago i deleted all versions of Java and then downloaded the latest one, then I updated the graphics card (via the Intel website) and now minecraft does not work no matter what i do it just says says no and sends the crash report. What did i do wrong?
#252 [05:43] <smile> i have already
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#254 [05:47] <smile> http://paste.ubuntu.com/16025091/
#255 [05:48] <Andrio> ??> clutter launcher/crash-log
#256 [05:48] <Absol> clutter: We need to see your crash log, which appears after a crash.
#257 [05:48] <Absol> clutter: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#258 [05:48] <Andrio> smile, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#259 [05:48] <smile> okay
#260 [05:48] <clutter> ---- Minecraft Crash Report ---- // Ouch. That hurt :( Time: 24/04/16 11:35 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org
#261 [05:48] <smile> thank you
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#263 [05:49] <Andrio> ??> clutter win/DXDiag
#264 [05:49] <Absol> clutter: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#268 [05:53] <clutter> ------------------ System Information ------------------ Time of this report: 4/24/2016, 11:50:49 Machine name: HARGREAVES-VAIO Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160328-1908) Language: English (Regional Setting: English) System Manufacturer: Sony Corporation System Model: VPCEH3B1E BIOS: InsydeH2O Version 03.60.51R0190Z
#269 [05:53] <Andrio> Uh, that's not it.
#270 [05:53] <Andrio> Read step 5 again
#271 [05:54] <clutter> Try again
#272 [05:54] <clutter> ------------------ System Information ------------------ Time of this report: 4/24/2016, 11:50:49 Machine name: HARGREAVES-VAIO Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160328-1908) Language: English (Regional Setting: English) System Manufacturer: Sony Corporation System Model: VPCEH3B1E BIOS: InsydeH2O Version 03.60.51R0190Z
#273 [05:54] <clutter> agggh thats the same
#274 [05:54] <clutter> what does it look llike?
#275 [05:55] <Andrio> For example: http://paste.ubuntu.com/12345678
#276 [05:56] <clutter> http://paste.ubuntu.com/16025472/
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#280 [05:58] <Andrio> clutter, use the .msi from http://minecraft.net/download if you aren't already.
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#283 [06:01] <clutter> ok thank you so much (also could you tell me what i did wrong - v quickly not a huge deal but i would be grateful to know)
#284 [06:03] <Andrio> That worked?
#285 [06:04] <clutter> it redownloading it now
#286 [06:04] <clutter> I'm
#287 [06:07] <clutter> it didn't work it comes up with this ---- Minecraft Crash Report ---- // You're mean. Time: 24/04/16 12:07 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.cre
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#289 [06:08] <Andrio> ok.
#290 [06:08] <Andrio> Then you probably will need to downgrade Windows, as your video card isn't supported on Windows 10.
#291 [06:09] <clutter> oh, it worked before (im on the verge of getting a new laptop anyway so maybe i'll do that. Thanks for your help!
#292 [06:10] <Andrio> On an earlier version of Windows?
#293 [06:12] <clutter> yeah ill try that first, thank you :-)
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#299 [06:21] <HeyItsJackYT> Hi. I am trying to load minecraft but I can't. I don't know what to do. It says omething about my graphics card. Here is my URL for the DxDiag: http://paste.ubuntu.com/16025913/
#300 [06:22] <Nipriva> Hi. After clicking on Singleplayer button minecraft crashes.
#301 [06:23] <Andrio> ??> Nipriva launcher/crash-log
#302 [06:23] <Absol> Nipriva: We need to see your crash log, which appears after a crash.
#303 [06:23] <Absol> Nipriva: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#304 [06:23] <HeyItsJackYT> Absol can you help me? http://paste.ubuntu.com/16025913/
#305 [06:24] <Nipriva> http://paste.ubuntu.com/16026042/
#306 [06:25] <Andrio> Jack, try installing the Radeon software version 16.4.1 from https://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064.
#307 [06:25] <Andrio> Nipriva, looks like one of your worlds is corrupt
#308 [06:26] <Andrio> 'C:\Users\Никита\AppData\Roaming\.minecraft\saves\Новый мир-\level.dat'
#309 [06:26] <HeyItsJackYT> http://paste.ubuntu.com/16025913/
#310 [06:27] <Nipriva> Yep. it's works. Thanks!
#311 [06:27] <Andrio> Uh, what did you do?
#312 [06:27] <Nipriva> I delete my corrupted world
#313 [06:27] <Andrio> ah.
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#315 [06:28] <Andrio> I'd try opening it in MCEdit or something like that, to see if it's recoverable.
#316 [06:28] <HeyItsJackYT> I tried to load minecraft but it says something about my graphics card and I am LOST! My crash report: http://paste.ubuntu.com/16025913/
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#318 [06:28] <Andrio> Jack, try installing the Radeon software version 16.4.1 from https://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064.
#319 [06:29] <HeyItsJackYT> Okay it's downloading.
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#323 [06:38] <harv> I keep getting disconnected after 1 minute of gameplay on all servers with "Internal Exception: java.IOException:was forcibly closed by the remote host"
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#326 [06:39] <harv> brb
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#334 [06:57] <BunyonSnipe> I forgot my password and they STILL haven't sent me an email!!!
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#349 [07:34] <benji_> hey
#350 [07:35] <benji_> i redeemed my minecraft window 10 code but when i go into the windows 10 store i cannot download it i juts have the option to buy?
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#355 [07:38] <Maxo11x> Hi I was told you can help me, on minecraft, as it cant load terrain from new single player nor multiplayer in any version
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#359 [07:50] <goofy> My Minecraft doesnt have the option for mods or texture packs, how do I get that option?
#360 [07:51] * Roxboubou [Roxboubou@notlogged] has joined #minecrafthelp
#361 [07:51] <Andrio> goofy, what version of Minecraft?
#362 [07:51] <goofy> i think its the new version i bought it last night
#363 [07:51] <Roxboubou> Anybody else has problems with their xbox 360 minecraft online game?
#364 [07:52] <Andrio> goofy, from where?
#365 [07:52] <goofy> its on my pc
#366 [07:52] <goofy> the website
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#368 [07:53] <ALI> pls
#369 [07:53] <ALI> help me
#370 [07:53] <ALI> java.lang.NullPointerException: group
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#372 [07:53] <goofy> hello
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#374 [07:54] <paco_> Hello guys, uh I wanted to ask does anyone know difference between factions and semi-op factions?
#375 [07:54] <ALI_> hi
#376 [07:54] <ALI_> java.lang.NullPointerException: group
#377 [07:54] <Andrio> ...minecraft.net?
#378 [07:54] <ALI_> pls help
#379 [07:54] <ALI_> help me pls
#380 [07:54] <ALI_> java.lang.NullPointerException: group
#381 [07:54] <Andrio> ALI_, what security software do you have?
#382 [07:54] * GreyVulpine kicked ALI_ from #minecrafthelp (Reason: LI_ :Please don't spam.)
#383 [07:54] <Andrio> mm
#384 [07:54] <Chromaryu> mm
#385 [07:54] <Andrio> mm
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#387 [07:55] <ALI> i dont have any one :(
#388 [07:55] <Maxo11x> paco_ I believe factions is just like normal groups going around, but semi op factions is that sort of thing with a few "op" benifits
#389 [07:55] <ALI> pls help meeeee
#390 [07:56] <ALI> java.lang.NullPointerException: group :(
#391 [07:56] <goofy> i just bought minecraft for my pc how do i get texture packs and mods can someone please help me
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#393 [07:57] <Andrio> goofy, look on the title screen for 'Resource packs'.
#394 [07:58] <ALI> 1min
#395 [07:58] <goofy> ok
#396 [07:58] <Andrio> goofy: http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/1865041-please-read-common-1-7-issues-and-ways-of-fixing#4
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#398 [07:59] <ALI> heeeeeeeeeeeeeeeeeeeeeeeeelp
#399 [07:59] <ALI> java.lang.NullPointerException: group
#400 [07:59] <ALI> :(
#401 [08:00] <ALI> good bye i will die :)
#402 [08:00] * GreyVulpine kicked ALI from #minecrafthelp (Reason: LI :Go away.)
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#405 [08:11] <DarkPalamus> http://paste.ubuntu.com/16028339/
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#408 [08:11] <Cosplayer_Peach> After I changed my name on MC, my servers kept saying
#409 [08:12] <DarkPalamus> I installed the game but can not play, can you help me?
#410 [08:12] <Cosplayer_Peach> "Failed to connect to server" Not authenticated with minecraft.net"
#411 [08:12] <Cosplayer_Peach> What does that mean?
#412 [08:12] <GreyVulpine> ??> Cosplayer_Peach launcher/relog
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#414 [08:12] <Absol> Cosplayer_Peach: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#415 [08:13] <GreyVulpine> DarkPalamus - I don't believe that computer's video chipset meet's minecraft minimum requirements
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#419 [08:16] <Maxo11x> my minecraft cant load terrain from single player or multiplayer and instantly crashes
#420 [08:16] <Cosplayer_Peach> It worked,thanks guys!
#421 [08:16] <GreyVulpine> Maxo11x - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#422 [08:16] <GreyVulpine> Maxo11x - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
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#424 [08:17] <Zhoom> Hello, recently my friend got home and he wanted to play Minecraft on my computer. When he logged in into his account it didn't work. He though he got hack, but when he went back, his account was fine, no password change or email. But I was thinking did Mojang blocked my account? Since I can't logg in to other peoples account.
#425 [08:17] <Maxo11x> GreyVulpine http://paste.ubuntu.com/16028575/
#426 [08:18] <GreyVulpine> Zhoom - Mojang doesn't have anything like that
#427 [08:18] <Zhoom> The account didn't work
#428 [08:18] <GreyVulpine> Maxo11x - Launch minecraft. Before heading into a game, go to Minecraft's options, then video options. Tell me what you have set for "Vsync", "Mipmapping", and "VBOs", as well as the chunk render distance.
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#430 [08:18] <Zhoom> Do you have any ideas what could possibly mean?
#431 [08:19] <GreyVulpine> Zhoom - Probably what happened was that your friend put in a wrong password too many times and locked himself out. A lockout affects your network, so any computer on your connection is temporarily banned for logging into any minecraft account for a short amount of time.
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#434 [08:20] <Zhoom> He only put the password once
#435 [08:20] <GreyVulpine> That's the only explanation I can give you that makes sense.
#436 [08:20] <Maxo11x> GreyVulpine Vsync: ON, Mipmapping: 4, VBOs: OFF (no idea what they mean so never messed with them)
#437 [08:20] <GreyVulpine> Maxo11x - Turn VBO on. Then try minecraft
#438 [08:21] * happyviking1598 [happyviking1598@notlogged] has joined #minecrafthelp
#439 [08:22] <happyviking1598> I keep getting the "Pixel format not accelerated" error when trying to run Minecraft. Here is the link to the pastebin with the DxDiag text: http://paste.ubuntu.com/16028645/
#440 [08:22] <GreyVulpine> happyviking1598 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#441 [08:22] <happyviking1598> I have tried updating the graphics drivers, but to no avail
#442 [08:22] <happyviking1598> ok
#443 [08:22] <happyviking1598> thank you
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#448 [08:24] <Zhoom> Grey, I just tried to logg in and it still didn't work, before I logged in, my friend did (We are both on skype at the momment). He check twice the password and email before sending me the information, and still doesnt work
#449 [08:24] <Rain_> Keeps crashing
#450 [08:24] <Zhoom> and it worked on his account
#451 [08:25] <GreyVulpine> Zhoom - Are you able to log into your account?
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#453 [08:25] <Maxo11x> great GreyVulpine! works now! thanks so much! *bows down*
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#455 [08:25] * GreyVulpine tips hat
#455 [08:25] <Zhoom> yes
#456 [08:25] <GreyVulpine> Zhoom - Then something about his account information isn't working on your computer. I don't have an explanation for it
#457 [08:26] <GreyVulpine> Zhoom - If Mojang was actively blocking logins, you wouldn't be able to log into your account
#458 [08:27] <Zhoom> Ok, thanks I guess :/
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#460 [08:28] <Zhoom> What the hell, his alt doesnt work either, I'm joking did Mojang blocked my Ip from login in to others accounts?
#461 [08:29] * Maxo11x [Maxo11x@notlogged] has quit. (Ping timeout: 195 seconds)
#462 [08:29] <GreyVulpine> Zhoom - Couldn't tell you. We don't have any access to how Mojang does logins.
#463 [08:30] <Zhoom> Do you have anyone near by as access to Mojang logins?
#464 [08:30] <ROK> Hello! I am having trouble logging into minecraft. Trouble is the e-mail for the account is dead and I have forgotten the password so I cannot reset password or change the account e-mail. Anything I can do?
#465 [08:31] <GreyVulpine> Zhoom - Nope
#466 [08:31] <GreyVulpine> ROK - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#467 [08:31] <ROK> Thank you very much.
#468 [08:31] <Zhoom> Ok
#469 [08:31] <Zhoom> Have a nice day!
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#476 [08:45] <Roko1276> hello :D
#477 [08:46] <DarkPalamus> hey, i cannot play minecraft cause it says that have problems. then i log out and try to do again the download and nothing happens :(
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#479 [08:47] <Roko1276> I have a little problem niemapiętam email account I priśbę to employees moyang whether morzliwość change it without giving previous ??
#480 [08:47] <DarkPalamus> what can i do?
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#486 [08:57] <maxou300503> I don't playing because i'm crashing , and his a bug
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#489 [08:57] <maxou300503> can you speak french or not and hello
#490 [08:58] <GreyVulpine> We do not speak French here.
#491 [08:58] <GreyVulpine> maxou300503 - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#492 [08:58] <maxou300503> i don't understand
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#494 [08:58] <maxou300503> ok grey
#495 [08:59] <maxou300503> http://paste.ubuntu.com/16029563/
#496 [08:59] <maxou300503> it's my plaint
#497 [08:59] <Pandai> I need my graphic drives upgraded but i cant get them upgraded
#498 [08:59] <Pandai> http://paste.ubuntu.com/16029719/
#499 [08:59] <GreyVulpine> maxou300503 - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#500 [09:00] <maxou300503> ok thanks
#501 [09:00] <GreyVulpine> Pandai - Download and install: https://downloadcenter.intel.com/download/24970/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit
#502 [09:00] <Pandai> ok thanks
#503 [09:03] <DarkPalamus> http://paste.ubuntu.com/16028339/
#504 [09:03] <Pandai> Grey it says I have newer versions of the graphic drives and asks if i want to replace it
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#506 [09:04] <DarkPalamus> can anoyone help me?
#507 [09:04] <Pandai> My newer versions dont work so i clicked yes
#508 [09:04] <DarkPalamus> cause i cannot playing and i do not know why´
#509 [09:04] <newdad> real newb question - minecraft pe on an android tablet.... after making a house, is that house saved as part of the world automatically ?
#510 [09:05] <GreyVulpine> newdad - Yes
#511 [09:05] <Pandai> I have to restart the computer to make it work
#512 [09:05] <GreyVulpine> Pandai - Go ahead
#513 [09:05] <Pandai> Thanks for the help Grey
#514 [09:05] <newdad> thanks GreyVulpine - my little girl is playing and keeps asking me how to play; I've never played before. Thanks!
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#536 [09:26] <Pandai> Grey are u here?
#537 [09:26] <Pandai> It didnt work
#538 [09:28] <Pandai> GreyVulpine?
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#541 [09:30] <urielsalis> Pandai, are you still here?
#542 [09:32] <Pandai> http://paste.ubuntu.com/16030614/
#543 [09:32] <Pandai> Drivers still dont work
#544 [09:32] <urielsalis> Pandai, it doesnt seem it installed
#545 [09:32] <urielsalis> Pandai, did it showed a error?
#546 [09:32] <Pandai> Yeah
#547 [09:32] <urielsalis> Pandai, which one?
#548 [09:33] <Pandai> It just says It crashed
#549 [09:33] <urielsalis> Pandai, can you give me the full message?
#550 [09:33] <Pandai> Lack of updated graphic drivers
#551 [09:33] <urielsalis> Pandai, I meant if it showed an error in the driver installation
#552 [09:34] <urielsalis> Pandai, not minecraft
#553 [09:34] <Pandai> It Installed and told me to restart my computer
#554 [09:34] <urielsalis> Pandai, and I suppose you restarted?
#555 [09:34] <Pandai> It installed because i have the file but it didnt work
#556 [09:34] <Pandai> Yeah i restarted
#557 [09:35] <urielsalis> Pandai, can you try again using https://downloadcenter.intel.com/es/download/24970/Controlador-de-los-Gr-ficos-HD-Intel-para-Windows-7-8-8-1-32bit ?
#558 [09:35] <urielsalis> Pandai, download the .exe and install it
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#562 [09:40] <Pandai> do i restart?
#563 [09:40] * oussama89 [oussama89@notlogged] has quit. (Ping timeout: 195 seconds)
#564 [09:40] <Pandai> Ill be back in a min
#565 [09:40] <urielsalis> Pandai, yes
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#575 [10:03] <robi8675> hey
#576 [10:03] * Pandai [Pandai@notlogged] has joined #minecrafthelp
#577 [10:03] <urielsalis> hi robi8675
#578 [10:03] <urielsalis> hi again Pandai
#579 [10:03] <Pandai> Hey
#580 [10:03] <robi8675> i got 1 question
#581 [10:03] <Pandai> it didnt work
#582 [10:03] <urielsalis> robi8675, just ask
#583 [10:03] <urielsalis> Pandai, can you make a new dxdiag?
#584 [10:03] <urielsalis> Pandai, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#585 [10:04] <robi8675> i have chane my passworld 100000 times and a can still dont loggin on minecraft
#586 [10:04] <Pandai> Yeah ive done that
#587 [10:04] <Pandai> Grey told me to download the same thing u told me to download
#588 [10:04] <urielsalis> Pandai, I know, but make a new one, to see if it installed correctly
#589 [10:04] <urielsalis> robi8675, After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#590 [10:05] <robi8675> ok i try
#591 [10:06] <Chromaryu> >.>
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#593 [10:06] <robi8675> anyone here
#594 [10:06] <Pandai> http://paste.ubuntu.com/16031606/
#595 [10:07] <robi8675> the fucking shit say Error! Unknown e-mail address or password. or you cant login wrong shit
#596 [10:07] <Absol> robi8675: Please keep it civil
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#599 [10:07] <robi8675> im going to freak out
#600 [10:07] <urielsalis> Pandai, Still doesnt seem it installed
#601 [10:08] <robi8675> pandai
#602 [10:08] <Pandai> Idk It doesnt work
#603 [10:08] <urielsalis> Pandai, is the installer giving out any errors?
#604 [10:08] <Pandai> nah it says it works then tells me to restart
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#607 [10:08] <Pandai> Is there any other graphic drivers?
#608 [10:09] * robi8675 [robi8675@notlogged] has joined #minecrafthelp
#609 [10:09] <robi8675> Error! Unknown e-mail address or password.
#610 [10:09] <urielsalis> Pandai, I can try giving you another one, one moment
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#612 [10:09] <urielsalis> robi8675, we told you what to do
#613 [10:09] <Pandai> Ok thanks
#614 [10:09] <robi8675> na you dont i have try all thing to do
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#617 [10:09] <zChrissi> Ich kann mich nicht Einloggen und Passwort zurücksetzen geht auch nicht ?!
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#621 [10:10] <zChrissi> Ich kann mich nicht Einloggen und Passwort zurücksetzen geht auch nicht jetzt kann ich nicht mehr auf den Account zu greifen
#622 [10:11] <Pandai> How do i know who is a helper?
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#624 [10:11] <zChrissi> gg
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#629 [10:12] <dany789> como me meto a minecraftbdic que tiene un priblema
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#631 [10:12] <XxCreeperplaysXx> When i try to get on a server it Says java.lang.NullPointerException: group
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#636 [10:14] <dany789> es que me meto a minecraft launcher se descargar todo pero no me deja entrar al juego i dice tienes un problema}
#637 [10:14] <KMK_1> when i logged in to my minecraft a pop up came up saying that my pixel form had not excelerated. do you know what that means or how i can fix it?
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#643 [10:15] <Pandai> Hello?
#644 [10:15] <KMK_1> hi
#645 [10:15] <Pandai> Hey
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#648 [10:15] <KMK_1> my mc crashed
#649 [10:15] <Kutub> hey
#650 [10:15] <Pandai> same
#651 [10:16] <KMK_1> hi
#652 [10:16] <Kutub> http://paste.ubuntu.com/16031752/
#653 [10:16] <Kutub> can you help http://paste.ubuntu.com/16031752/
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#655 [10:16] <KMK_1> it says some pixel form has not excelerated
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#658 [10:18] <Kutub> someone help me please http://paste.ubuntu.com/16031752/
#659 [10:18] <Kutub> http://paste.ubuntu.com/16031752/
#660 [10:18] <Kutub> http://paste.ubuntu.com/16031752/
#661 [10:18] <Kutub> http://paste.ubuntu.com/16031752/
#662 [10:18] * Absol kicked Kutub from #minecrafthelp (Reason: utub :Stop spamming)
#663 [10:18] <KMK_1> CAN ANYONE HELP ME!!!!!!PLEASE!!!!!!! http://paste.ubuntu.com/16031605/
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#666 [10:19] <iPvPZ> can some one help me http://paste.ubuntu.com/16031752/
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#668 [10:20] <iPvPZ> http://paste.ubuntu.com/16031752/
#669 [10:20] <iPvPZ> can some one help me http://paste.ubuntu.com/16031752/
#670 [10:21] <KMK_1> HELLO? WHERE ARE THE HELPER PEOPLES!
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#673 [10:23] <KMK_1> http://paste.ubuntu.com/16031605/
#674 [10:26] * iPvPZ [iPvPZ@notlogged] has joined #minecrafthelp
#675 [10:26] <iPvPZ> help me please
#676 [10:26] * iPvPZ [iPvPZ@notlogged] has quit. (Client Quit)
#677 [10:26] <KMK_1> http://paste.ubuntu.com/16031605/
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#679 [10:32] <KMK_1> SOME ONE NEED TO FIX MY DAN G STUFF!!!!! http://paste.ubuntu.com/16031605/
#680 [10:33] <rymate1234> and someone needs to be a bit more patient as this is a community support channel ran entirely by volunteers!
#681 [10:34] <KMK_1> SORRY I DIDNT KNOW THOUGHT THIS WAS SOME PEOPLES JOBS
#682 [10:34] <rymate1234> also you don't need to use caps lock
#683 [10:34] <KMK_1> sorry didnt mean caps
#684 [10:34] <KMK_1> opps
#685 [10:34] <KMK_1> i spelled oops wrong
#686 [10:35] <KMK_1> *slaps se;f in face*
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#688 [10:36] <zingrook> Hello.
#689 [10:36] <KMK_1> hi
#690 [10:36] <zingrook> Is anyone familiar with resource pack creation?
#691 [10:36] <zingrook> I am having the strangest issue.
#692 [10:36] <KMK_1> not me.sry
#693 [10:38] <rymate1234> KMK_1, download and install https://downloadcenter.intel.com/downloads/eula/25313/Intel-Graphics-Driver-for-Windows-7-and-8-1-and-Windows-10-15-33-?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F25313%2Feng%2Fwin64_153339.exe
#694 [10:41] * urielsalis gnaws on rymate1234
#694 [10:41] <rymate1234> wut
#695 [10:41] <urielsalis> wut wut wut wut
#696 [10:42] <KMK_1> huh?
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#701 [10:45] <Bre> can not log into my account it keeps saying Oops, unknown username or password. If you are logging in with a Mojang account make sure to use your e-mail address as username
#702 [10:46] <urielsalis> Bre, did you reset your password?
#703 [10:46] <Bre> it wont let me it says unknown email
#704 [10:46] <urielsalis> Bre, try your email in minecraft.net/retrievename and check if you get a email
#705 [10:47] * CewTiepieNinJa [CewTiepieNinJa@notlogged] has joined #minecrafthelp
#706 [10:47] <Bre> yea i get the email for my user name thats why im so confused
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#708 [10:47] <urielsalis> Bre, what is your username?
#709 [10:48] <CewTiepieNinJa> i cant play on minecraft because of my drives i dont know wha to do
#710 [10:48] <urielsalis> CewTiepieNinJa, you have a dxdiag?
#711 [10:48] <Bre> mama2146 why?
#712 [10:48] <CewTiepieNinJa> yeah
#713 [10:48] <urielsalis> Bre, and you get that username when you send the email?
#714 [10:49] <Bre> yea
#715 [10:49] <urielsalis> Bre, After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#716 [10:49] <CewTiepieNinJa> what do i do ?
#717 [10:49] <urielsalis> CewTiepieNinJa, give us the link please
#718 [10:49] <CewTiepieNinJa> http://paste.ubuntu.com/16032772/
#719 [10:49] <Bre> i already did the password reset on mojang
#720 [10:50] <urielsalis> Bre, but you are locked for 3 hours
#721 [10:50] <Bre> ok thank you
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#723 [10:50] <CewTiepieNinJa> what do i do ?1
#724 [10:50] * urielsalis tips hat
#724 [10:50] <urielsalis> CewTiepieNinJa, one moment
#725 [10:51] <CewTiepieNinJa> ok
#726 [10:51] <urielsalis> CewTiepieNinJa, download and install https://downloadcenter.intel.com/es/download/22166/Controlador-del-Acelerador-Intel-para-medios-gr-ficos-para-Windows-7-64-y-Windows-Vista-64-exe-
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#731 [10:53] <CewTiepieNinJa> will the link help?
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#733 [10:53] <urielsalis> CewTiepieNinJa, yes
#734 [10:53] * CxFamas_ [CxFamas_@notlogged] has joined #minecrafthelp
#735 [10:53] <KMK_1> http://paste.ubuntu.com/16031605/
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#737 [10:54] <urielsalis> KMK_1, one moment
#738 [10:54] <KMK_1> ok thank you
#739 [10:54] <CewTiepieNinJa> its in another language
#740 [10:55] <CxFamas_> when i go into a minecraft signalplayer world it stops responding then crashes i need help i have been trying to fix for 2 weeks people told me to come here
#741 [10:55] <urielsalis> KMK_1, You will have to dwongrade back to whatever you had
#742 [10:55] <urielsalis> KMK_1, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#743 [10:55] <urielsalis> CxFamas_, Please start the game and navigate to "Options" then "Video Settings". Then Turn VBO and Vsync ON.
#744 [10:56] <CxFamas_> ok just a sec
#745 [10:56] <CxFamas_> ok just a sec
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#747 [10:57] <CewTiepieNinJa> its not working
#748 [10:57] * AllgaeuPasci [AllgaeuPasci@notlogged] has joined #minecrafthelp
#749 [10:57] <urielsalis> CewTiepieNinJa, did you reboot?
#750 [10:57] <CewTiepieNinJa> yeah
#751 [10:58] <urielsalis> CewTiepieNinJa, but you didnt leave the chat
#752 [10:58] <CxFamas_> it sayed this
#753 [10:58] <CxFamas_> java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoopGroup.java:61) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoopGroup.java:52) at ma$1.a(SourceFil
#754 [10:58] <urielsalis> CxFamas_, what antivirus you have?
#755 [10:58] <CewTiepieNinJa> yeah because its in a diffrent language
#756 [10:59] <AllgaeuPasci> Hello I would install LabyMod on MacOsX but it always says there is not enough RAM but i gave it 4GB
#757 [10:59] <urielsalis> CewTiepieNinJa, https://downloadcenter.intel.com/download/22166/Controlador-del-Acelerador-Intel-para-medios-gr-ficos-para-Windows-7-64-y-Windows-Vista-64-exe-
#758 [10:59] <CxFamas_> i came here and a sayed mcafee and i uninstalled it
#759 [10:59] <urielsalis> ??> CxFamas_ av/mcafee/uninstall
#760 [10:59] <Absol> CxFamas_: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#761 [10:59] <CewTiepieNinJa> thanks :D
#762 [10:59] <urielsalis> CxFamas_, use that tool to uninstall it
#763 [10:59] <urielsalis> AllgaeuPasci, sorry, we dont help with mods here
#764 [11:00] <CxFamas_> but it still ok
#765 [11:00] * CewTiepieNinJa [CewTiepieNinJa@notlogged] has quit. (Quit: Web client closed)
#766 [11:00] <AllgaeuPasci> It issn`the mod it is minecraft which make the problems
#767 [11:01] <CxFamas_> i used this and it tells me t restart my computer
#768 [11:01] <urielsalis> CxFamas_, go ahead and restart
#769 [11:01] <urielsalis> AllgaeuPasci, remove the mod and tell us if it happens
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#776 [11:03] <Sjoko_Play> (item) hack Flying
#777 [11:03] * Pandai [Pandai@notlogged] has quit. (Ping timeout: 195 seconds)
#778 [11:03] <Sjoko_Play> lachlan
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#780 [11:04] * abc [abc@notlogged] has joined #minecrafthelp
#781 [11:04] <Sjoko_Play> (item) Fix .Minecraft-hardisk
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#784 [11:07] <CxFamas> hello when i get into a minecraft signalplayer world it stops responding then crashes pls help
#785 [11:08] <Bell> CxFamas: Do you have the crash report open?
#786 [11:08] <CxFamas> helo
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#788 [11:09] <CxFamas> no ill open it
#789 [11:10] <CxFamas> cay its open
#790 [11:10] <Bell> CxFamas: Okay. Right-click the crash report and click select all, then hit Control-C to copy. Go to http://paste.ubuntu.com and paste it there, then give me the link
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#792 [11:12] <Bell> CxFamas: Are you having trouble?
#793 [11:12] <Flexgirl05> Hi I'm trying to get a map but this is my first time and I don't know how I have an xbox1 and a hard drive an d a laptop
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#796 [11:12] <Bell> Flexgirl05: What do you mean by a map? The item or a world to play in?
#797 [11:13] * CxFamas_ [CxFamas_@notlogged] has joined #minecrafthelp
#798 [11:13] <Flexgirl05> Like how Stampylongnose downloads maps and plays on them with squid
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#800 [11:13] <CxFamas_> hello
#801 [11:14] <Bell> Flexgirl05: Ah, he plays on PC. You can download and play maps on there, but not the same way on Xbox.
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#803 [11:14] <Bell> CxFamas_: Hello. Do you have the paste URL?
#804 [11:14] <Flexgirl05> Well my friend downloaded them on her Xbox before
#805 [11:14] <CxFamas_> no can you give me that link again
#806 [11:15] <Bell> urielsalis: o/ Mind helping Flexgirl05? They're trying to get custom maps on Xbox MC
#807 [11:15] <Bell> CxFamas_: http://paste.ubuntu.com
#808 [11:15] <Flexgirl05> Anyone know how to get them on Xbox for minecraft tho
#809 [11:15] <CubeTheThird> afaik it's a violation of ToS to modify or install external things like maps
#810 [11:16] <CxFamas_> do i click paste
#811 [11:16] <Bell> CxFamas_: Yes.
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#815 [11:17] <ulicrack> gabi
#816 [11:17] <CxFamas_> here : http://paste.ubuntu.com/16033761/
#817 [11:17] <boulderkevin> http://paste.ubuntu.com/16033717
#818 [11:17] <Bell> CxFamas_: One moment
#819 [11:18] <Bell> CxFamas_: Does this happen with a specific world or every world?
#820 [11:18] * Cykrix [Cykrix@notlogged] has joined #minecrafthelp
#821 [11:18] <CxFamas_> every world
#822 [11:18] <CxFamas_> on every ersion
#823 [11:18] <CxFamas_> version
#824 [11:18] <boulderkevin> i can' start
#825 [11:18] <CubeTheThird> boulderkevin, one moment
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#827 [11:19] <Bell> CxFamas_: You've tried 1.8 as well?
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#829 [11:19] <boulderkevin> yes
#830 [11:19] <CubeTheThird> boulderkevin, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#831 [11:19] <CxFamas_> yes
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#833 [11:20] <CubeTheThird> CxFamas_, what anti-virus and firewall software do you have?
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#835 [11:20] <CxFamas_> non
#836 [11:20] <boulderkevin> thanks
#837 [11:20] <CubeTheThird> ??> CxFamas_ av/adwcleaner
#838 [11:20] <Absol> CxFamas_: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#839 [11:20] <Absol> CxFamas_: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
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#842 [11:20] <Bell> CubeTheThird: Hey, that was my guy :<
#843 [11:21] <CxFamas_> i uninstalled mcafee 3 times and i dont now if have anymore
#844 [11:21] <CubeTheThird> :3
#845 [11:21] <Bell> CxFamas_: You should still run that to clean up any extra junk your computer has
#846 [11:21] <CxFamas_> run what
#847 [11:22] <Bell> CxFamas_: The utility that Absol linked.
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#849 [11:23] <CxFamas_> ok im rying it
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#853 [11:25] <hoegashikata> hello
#854 [11:25] <hoegashikata> i have this problem with my computer... i recently updated it to windows ten
#855 [11:25] <hoegashikata> and idk why but myminecraft wont help
#856 [11:25] <Bell> hoegashikata: I'm guessing "Pixel format not accelerated?"
#857 [11:26] <hoegashikata> and idk why but myminecraft wont help
#858 [11:26] <Bell> hoegashikata: What's the issue?
#859 [11:27] <arthurgame> sim
#860 [11:27] <arthurgame> oiiiiiieeeee
#861 [11:27] <Bell> arthurgame: I'm sorry?
#862 [11:28] <arthurgame> posso jogar minecraft
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#868 [11:31] <CxFamas> helo
#869 [11:32] <arthurgame> helo
#870 [11:32] <Bell> CxFamas: Hello again. Did you run the utility?
#871 [11:32] <CxFamas> yes i tried minecraft same problem
#872 [11:33] <Bell> CxFamas: Very odd. Did it say it removed anything?
#873 [11:33] <Bell> And did you reboot?
#874 [11:33] <CxFamas> yes allot and i did reeboot
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#876 [11:34] <Bell> CubeTheThird: I need an adult :<
#877 [11:34] * CubeTheThird gives Bell Morgan Freeman
#877 [11:34] <CubeTheThird> ??> CxFamas tools/hjt
#878 [11:34] <Absol> CxFamas: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#879 [11:34] <Absol> CxFamas: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#880 [11:34] <WhiteyOMG> Hello
#881 [11:34] <Bell> CubeTheThird: Happy birthday to me. Thank mr skeltal
#882 [11:34] <Bell> WhiteyOMG: Heya
#883 [11:34] <WhiteyOMG> Happy birthday
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#885 [11:35] <Bell> Not really my birthday :p I usually say that when I get something though.
#886 [11:35] <WhiteyOMG> Umm is there anyone I can talk to?
#887 [11:35] <Bell> WhiteyOMG: Right here
#888 [11:35] <Bell> What's your issue?
#889 [11:35] <WhiteyOMG> I can't get prefixes to work on my server
#890 [11:35] <Bell> WhiteyOMG: Bukkit?
#891 [11:35] <WhiteyOMG> Spigot
#892 [11:35] <Bell> Er, Spigot*
#893 [11:36] <Bell> Yeah. We don't support that, sadly. Try #spigot
#894 [11:36] <WhiteyOMG> ok thanks
#895 [11:36] <CxFamas> when i click on the link it says dns adress could not be found
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#899 [11:37] <Bell> CxFamas: I just clicked on it and it worked for me.
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#901 [11:38] <CxFamas> i had this problem earlier this week and fixed it but the scan must have undone it
#902 [11:38] <Bell> CubeTheThird: Right as I sent that guy the channel name, I remembered the Spigot channel requires a NickServ account to talk :P
#903 [11:38] <CubeTheThird> lol
#904 [11:38] <Bell> CxFamas: But you said you had the issue before you scanned, no?
#905 [11:39] <CxFamas> yes
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#908 [11:39] <Bell> CxFamas: So how could the scan undo something that never worked in the first place?
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#910 [11:40] <CxFamas> i fixed it but the scan undid it
#911 [11:41] <CxFamas> nevermind the link worked now
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#915 [11:42] <CxFamas> here: http://paste.ubuntu.com/16034611/
#916 [11:43] <CubeTheThird> ya gonna need malwarebytes for that
#917 [11:43] <CubeTheThird> ??> CxFamas av/malwarebytes
#918 [11:43] <Absol> CxFamas: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#919 [11:43] <Absol> CxFamas: Download it here: http://www.malwarebytes.org/
#920 [11:44] <Bell> CubeTheThird: Possible result of PEBCAK?
#921 [11:44] <CubeTheThird> technically everything is result of pebcak
#922 [11:44] <CubeTheThird> well.. almost
#923 [11:44] <Bell> ¯\_(ツ)_/¯
#924 [11:44] <Bell> Or is it PEBKAC?
#925 [11:45] <CxFamas> its gonna take 20 mins to download malbites
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#929 [11:46] <pokie> hi i just got minecraft for my pc when i go to lay the game i dont see any texture packs do we have to buy them or do we get some free cant see any where where to get them
#930 [11:47] <CubeTheThird> pokie, there are various websites where you can download them
#931 [11:47] <Bell> pokie: Most are free, some are paid. You need to go online to download them
#932 [11:47] <Bell> pokie: I recommend Planet Minecraft or Minecraft Forums
#933 [11:48] <pokie> do you have any websites you can put me onto thankyou
#934 [11:48] <pokie> ok thankyou so much for the help
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#936 [11:48] <Bell> Not a problem
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#938 [11:48] <CxFamas> what do i do on it
#939 [11:49] <Bell> CxFamas: Once downloaded, run it
#940 [11:49] <Bell> Or is it installed already?
#941 [11:49] <CxFamas> its open and scaning
#942 [11:50] <Bell> CxFamas: Then just sit tight. Maybe grab a snack or drink
#943 [11:50] <CxFamas> will you be on at twelve
#944 [11:51] <Bell> The scan will, IIRC, have you reboot, so when you do that, try Minecraft again. If it doesn't work still, come back
#945 [11:51] <Bell> I will, yes
#946 [11:51] <CxFamas> got to go ill tell you what hapens when i get back is that ok
#947 [11:52] <Bell> CxFamas: That's fine. Just mention my name in a message to get my attention
#948 [11:52] <pokie> how do we get onto other peoples lands im so im new to this
#949 [11:52] <CxFamas> ok bye
#950 [11:52] <Bell> pokie: Do you mean servers?
#951 [11:52] <pokie> i think so
#952 [11:52] <pokie> yes
#953 [11:53] <Bell> pokie: Go back to the site(s) you got the texture packs from. There should be server lists on there. What kind of server are you looking for?
#954 [11:53] <Bell> Creative, survival, role-playing, factions?
#955 [11:53] <pokie> like zombie or hunger game ones
#956 [11:54] <Bell> pokie: http://google.co.uk/search?q=Minecraft+Hunger+Games+server
#957 [11:54] <pokie> thankyou
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#959 [11:54] <Bell> No problem, have fun :)
#960 [11:54] <pokie> will do
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#966 [12:02] <nick2017> can someone help me with purplebungeeirc
#967 [12:03] <CubeTheThird> nick2017, this chatroom is for vanilla minecraft tech support
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#970 [12:07] <martin> Hi, I need help with my minecraft on OSX, it crashes right after starting, noticed memory goes to 100% by pressing F3
#971 [12:08] <CubeTheThird> martin, do you get a crash report?
#972 [12:08] <martin> yes
#973 [12:08] <CubeTheThird> martin, copy it onto http://paste.ubuntu.com and give the URL here.
#974 [12:08] <martin> you want me to load it here?
#975 [12:08] <martin> ok
#976 [12:09] <martin> http://paste.ubuntu.com/16035480/
#977 [12:10] <CubeTheThird> martin, your render distance is set too high for older versions of the game
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#982 [12:15] <martin_> sorry my computer crashed
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#985 [12:22] <CubeTheThird> martin_, did you get the message I sent you?
#986 [12:22] <Marc> When I try to play Multiplayer, I can log into the server for a few seconds, then Minecraft crashes, and I get some sort of Java error.
#987 [12:23] <CubeTheThird> Marc, copy the error log onto http://paste.ubuntu.com and give the URL here.
#988 [12:24] <Marc> http://paste.ubuntu.com/16035951/
#989 [12:25] <CubeTheThird> Marc, ok in the game's video settings, turn on VBOs
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#992 [12:27] <Marc> CubeTheThird - That was so easy, and it's working just fine now. THANKS!!!!!
#993 [12:28] <CubeTheThird> glad that worked!
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#1006 [12:39] <Worpp> I need help with my pixel format not accelerated error
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#1008 [12:40] <CubeTheThird> Worpp, do you have a dxdiag report?
#1009 [12:40] <Victor> hello , when i try to logg in to my account it says invaildcredentialsexception and i use the right name and password
#1010 [12:40] <Worpp> yes
#1011 [12:40] <Worpp> here's the link>>> http://paste.ubuntu.com/16018144/
#1012 [12:41] <CubeTheThird> Victor, have you tried resetting your password?
#1013 [12:41] <CubeTheThird> Worpp, one sec
#1014 [12:41] <Victor> yes but it dosnt work
#1015 [12:41] <CubeTheThird> ??> Victor login/throttle
#1016 [12:41] <Absol> Victor: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1017 [12:41] <Absol> Victor: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1018 [12:41] <Victor> what do u mean ?
#1019 [12:41] <Victor> i have tried everything
#1020 [12:41] <Victor> nothing have worked
#1021 [12:42] <Victor> it even says invaild email when i try to send new username and password
#1022 [12:42] <CubeTheThird> Victor, read what Absol said
#1023 [12:42] <CubeTheThird> oh
#1024 [12:42] <CubeTheThird> Victor, then you'll have to contact Mojang
#1025 [12:42] <CubeTheThird> ??> Victor mojang/email
#1026 [12:42] <Absol> Victor: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1027 [12:42] <Absol> Victor: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1028 [12:42] <CubeTheThird> Worpp, seems there aren't any drivers fro your graphics card for window 10. Try the windows 8 ones here: http://www.nvidia.com/download/driverResults.aspx/82758/en-us
#1029 [12:43] <Worpp> wait, what does that mean?
#1030 [12:44] <CubeTheThird> Worpp, it means Nvidia stopped supporting your graphics card before windows 10 was released. The windows 8 drivers may install
#1031 [12:44] <Worpp> btw my computer was a Vista, now it is Win10, if that helps at all
#1032 [12:44] <Worpp> oh. Alright. I will install the thingy in the link
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#1036 [12:45] <Worpp> do i run the download or do i save it?
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#1038 [12:46] <CubeTheThird> Worpp, you can just run it
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#1040 [12:46] <Worpp> okay thank you
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#1046 [12:48] <Worpp> What happens after i finish the install? Will the pixel not accelerated error disappear?
#1047 [12:48] <Worpp> What happens after i finish the install? Will the pixel not accelerated error disappear?
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#1049 [12:49] <CubeTheThird> Worpp, it should fix the issue yes, assuming you're able to install it properly
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#1052 [12:49] <Worpp> ok
#1053 [12:49] <Worpp> it's installing
#1054 [12:49] <MavaGamerHD> Is anyone here to help me?
#1055 [12:50] <CubeTheThird> MavaGamerHD, what do you need?
#1056 [12:50] <Worpp> Is it normal that the screen flashes while it is installing? Becuase it just frightened me
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#1058 [12:50] <MavaGamerHD> I try to put in my details but it says wrong username or password when i have changed my password like 3 times today and I KNOW that my username/email and password is correct?? What do?
#1059 [12:50] <CubeTheThird> Worpp, yup completely normal
#1060 [12:50] <MavaGamerHD> help plz?
#1061 [12:50] <CubeTheThird> ??> MavaGamerHD login/throttle
#1062 [12:50] <Absol> MavaGamerHD: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1063 [12:50] <Absol> MavaGamerHD: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1066 [12:51] <MavaGamerHD> ok thanks Absol
#1067 [12:51] <Worpp> okay, it finished installing. Now i just have to test, right?
#1068 [12:51] <MavaGamerHD> Thanks guys! Bye
#1069 [12:51] <CubeTheThird> Worpp, you may need to reboot first
#1070 [12:51] <Worpp> so reset the computer pretty much?
#1071 [12:52] <savanna> Hi im Savanna and i cant get through my security questions and i can give you my account name
#1072 [12:52] <CubeTheThird> Worpp, ya
#1073 [12:52] <CubeTheThird> ??> savanna account/challenge/reset
#1074 [12:52] <Absol> savanna: To reset your security questions, go here: https://account.mojang.com/me/changeSecretQuestions
#1075 [12:52] <savanna> ok thank you all so much :)
#1076 [12:52] <Worpp> okay. I will brb if i encounter any problems. Thanks CubeTheThird!
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#1082 [12:56] <mathas1975> I have a problem playing the game minecraft windows I tweaked 10 I suddenly stopped working 166036707
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#1084 [12:57] <CubeTheThird> mathas1975, what's the problem exactly? does it crash?
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#1086 [12:59] <mathas1975> Cliques to play but it will spawn there again. 16036707
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#1089 [13:01] <CubeTheThird> mathas1975, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1090 [13:02] <R__> :-(
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#1092 [13:02] <mathas1975> OK fank you. 16036707
#1093 [13:02] <urielsalis> k
#1094 [13:03] <CubeTheThird> I think he meant thank instead of fank. Easy typo
#1095 [13:03] <Worpp> Hey! CubeTheThird! It worked! Thanks so much! :D
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#1097 [13:03] <CubeTheThird> Worpp, ah glad it works!
#1098 [13:03] <Worpp> Thanks again! Now i can be a nerd again xD
#1099 [13:04] <Worpp> Have a nice day :D
#1100 [13:04] <CubeTheThird> yyou too!
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#1108 [13:07] <Shaco_47> i need help
#1109 [13:07] <urielsalis> Shaco_47, just ask
#1110 [13:07] <RLK> Hello people. I am getting "Unable to update the Minecraft Native Launcher" error when running Minecraft. This started to happen after I updated Java to 8U91 64bit.
#1111 [13:07] <RLK> LOL on the "I need help"...
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#1113 [13:08] <dln> can't open minecraft once loaded, can it be due to parental control?
#1114 [13:08] <diggyk> i cant log on on my account
#1115 [13:08] <urielsalis> dln, what do you mean?
#1116 [13:08] <urielsalis> diggyk, what happens when you try?
#1117 [13:08] <diggyk> says invalid email
#1118 [13:08] <diggyk> or
#1119 [13:08] <diggyk> pass
#1120 [13:08] <urielsalis> ??> RLK launcher/log
#1121 [13:08] <Absol> RLK: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1122 [13:08] <Absol> RLK: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1123 [13:08] <urielsalis> diggyk, did you reset your password?
#1124 [13:08] <diggyk> and i always logged with this username
#1125 [13:08] <diggyk> yes
#1126 [13:08] <Ryzo> Help please
#1127 [13:08] <Ryzo> help
#1128 [13:08] <urielsalis> diggyk, After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1129 [13:08] <diggyk> and now says to buy minecraft
#1130 [13:09] <urielsalis> Ryzo, just ask
#1131 [13:09] <Shaco_47> All Enter the surfer seen me talk a java.lang.nullpointerexception: group
#1132 [13:09] <diggyk> the thing
#1133 [13:09] <diggyk> is
#1134 [13:09] <RLK> OK, thank you, be back asap...
#1135 [13:09] <Ryzo> so
#1136 [13:09] <urielsalis> Shaco_47, what antivirus you have?
#1137 [13:09] <diggyk> now it says i need to buy the game
#1138 [13:09] <diggyk> and i bught
#1139 [13:09] <diggyk> with g2a
#1140 [13:09] <urielsalis> diggyk, oh, then you will have to contact g2a
#1141 [13:09] <Ryzo> I walk on and gives me minecraft: java.lang.NullPointerException . WHYYY ??
#1142 [13:10] <urielsalis> diggyk, as its not the official place to buy minecraft
#1143 [13:10] <urielsalis> Ryzo, what antivirus you have?
#1144 [13:10] <Shaco_47> Wait I will see
#1145 [13:10] <diggyk> but always worked
#1146 [13:10] <Ryzo> Wait to watch :)
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#1148 [13:12] <dln> I mean once I've downloaded the soft I try to open it and i have an error message
#1149 [13:13] <urielsalis> dln, what error message?
#1150 [13:13] <Ryzo> I Smart Security 5
#1151 [13:13] <Shaco_47> i think hotspot shield
#1152 [13:13] <Ryzo> help please :(
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#1154 [13:14] <urielsalis> Ryzo, nod32?
#1155 [13:14] <urielsalis> ??> Shaco_47 tools/hjt
#1156 [13:14] <Absol> Shaco_47: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1157 [13:14] <Absol> Shaco_47: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1158 [13:14] <urielsalis> ??> Ryzo tools/hjt
#1159 [13:14] <Absol> Ryzo: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1160 [13:14] <Absol> Ryzo: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1161 [13:14] <Ryzo> Till now going
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#1163 [13:15] <Ryzo> I can not do something settings?
#1164 [13:15] <dln> unable to start Minecraft, if you are running from a dmg, please drag to applications and try again
#1165 [13:15] <urielsalis> Ryzo, what do you mean?
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#1167 [13:15] <urielsalis> dln, and you dragged the dmg to applications?
#1168 [13:16] <Shaco_47> The problem I do not want to download something, because I was afraid to hang something on the computer because it is not me
#1169 [13:16] <RLK> ABSOL, Where is the Launcher log located? I am unable to find it...
#1170 [13:16] <dln> I'm not sure of what that means, I opened the applications and tried to open again but same message appears
#1171 [13:17] <urielsalis> Shaco_47, what do you mean?
#1172 [13:17] <urielsalis> RLK, its a tab in the launcher
#1173 [13:17] <urielsalis> dln, drag and drop Minecraft.dmg to Applications
#1174 [13:17] <RLK> URIELSALIS, I am unable to get to the launcher because of error :-/
#1175 [13:17] <urielsalis> RLK, what error?
#1176 [13:18] <Shaco_47> I do not want to carry something, I do not know him, I am afraid to computer crashes it
#1177 [13:18] <Shaco_47> And also that it is not a royal
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#1179 [13:18] <RLK> URIELSALIS, sorry, I posted it a few minutes back and was asked to upload the launcher log. Error: "Unable to update the Minecraft Native Launcher".
#1180 [13:19] <urielsalis> RLK, redownload the launcher from minecraft.net/download
#1181 [13:19] <urielsalis> Shaco_47, Its made by trendmicro, a antivirus company. Its safe
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#1184 [13:19] <RLK> Okay, I will try that again. Note: This only started happening after updating JAVA to 8U91 64bit.
#1185 [13:20] <TedS> I have a problem i cant connect to minecraft servers it comes up java.lang.nullpointerexception: group
#1186 [13:20] <dln> can't do it
#1187 [13:20] <Shaco_47> Ok whats link I want to see
#1188 [13:20] <TedS> ?
#1189 [13:20] <urielsalis> TedS, what antivirus you have?
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#1191 [13:20] <urielsalis> ??> Shaco_47 tools/hjt
#1192 [13:20] <Absol> Shaco_47: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1193 [13:20] <Absol> Shaco_47: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1195 [13:21] <TedS> I have Avast free antivirus and Melvere fighter and advaned cystem case
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#1197 [13:22] <urielsalis> ??> TedS tools/hjt
#1198 [13:22] <Absol> TedS: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1199 [13:22] <Absol> TedS: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1200 [13:22] <RLK> Urielsalis, I've redownloaded the installer, once more, uninstalled Minecraft, reinstalled Minecraft, same error: "Unable to update the Minecraft Native Launcher".
#1201 [13:23] <TedS> Did that
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#1203 [13:23] <urielsalis> TedS, give me the link please
#1204 [13:23] <TedS> http://paste.ubuntu.com/16037649/
#1205 [13:23] <urielsalis> ??> RLK av/malwarebytes
#1206 [13:23] <Absol> RLK: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1207 [13:23] <Absol> RLK: Download it here: http://www.malwarebytes.org/
#1208 [13:24] <urielsalis> RLK, run a scan with that
#1209 [13:24] <RLK> OKay, I did a scan yesterday, but will do another now.
#1210 [13:24] <TedS> dowloading
#1211 [13:24] <TedS> :) hope it helps
#1212 [13:24] <urielsalis> TedS, uninstall Advanced System care, SuperBoost, and run a malwarebytes scan
#1213 [13:24] <urielsalis> ??> TedS av/malwarebytes
#1214 [13:24] <Absol> TedS: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1215 [13:25] <Absol> TedS: Download it here: http://www.malwarebytes.org/
#1216 [13:25] <TedS> ok
#1217 [13:25] <urielsalis> TedS, only messages starting with your name are for you
#1218 [13:25] <RLK> USalis, scanning, will let you know when done...
#1219 [13:25] <urielsalis> RLK, sure
#1220 [13:26] <RLK> USalis, also, any known issues using BlueStacks and it interfering with MineCraft? I updated JAVA to get BlueStacks running. This is when the issue started...
#1221 [13:26] <urielsalis> RLK, I dont think so
#1222 [13:26] <RLK> Okay, thanks.
#1223 [13:27] <TedS> so i gonna unistall bluesacks
#1224 [13:27] <RLK> How can I change my user color here? (so my name sticks out, like your's is red)
#1225 [13:27] <urielsalis> RLK, you cant, and my name is only red when talking to you
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#1227 [13:27] <urielsalis> TedS, only messages starting with your username are for you
#1228 [13:28] <RLK> Oh, I see. Thank you.
#1229 [13:28] <RLK> Oh, I see. Thank you.
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#1235 [13:29] <TedS> its scanning
#1236 [13:29] <urielsalis> TedS, it will take a while
#1237 [13:29] <TedS> ok
#1238 [13:29] <RLK> urielsalis, Malewarebytes scan complete, no detected objects.
#1239 [13:30] <urielsalis> RLK, it finished that fast?
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#1241 [13:30] <urielsalis> ??> RLK tools/hjt
#1242 [13:30] <Absol> RLK: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1243 [13:30] <RLK> Yes, SSD, i7, nice computer.
#1244 [13:30] <Absol> RLK: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1246 [13:31] <RLK> Absol, will do HJT and post results, be back in a few.
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#1248 [13:35] <TedS> its taking soo long
#1249 [13:35] <urielsalis> TedS, it will take a while
#1250 [13:35] <TedS> mm
#1251 [13:36] <RLK> urielsalis and Absol, posted HJT log to http://paste.ubuntu.com/16037967/
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#1253 [13:36] <urielsalis> RLK, can you download the alternate launcher from minecraft.net/download ?
#1254 [13:37] <RLK> Yes, I will do that and create a shortcut...
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#1259 [13:38] <Ichigo_Games> is there some new way to craft the enchanting-plus tabble in 1.9
#1260 [13:38] <urielsalis> Ichigo_Games, we dont help with mods here
#1261 [13:38] <Ichigo_Games> oh sorry
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#1266 [13:39] <Smkr_99_> I Need Help
#1267 [13:39] <urielsalis> Smkr_99_, just ask
#1268 [13:39] <TedS> its done i had 540 bad things
#1269 [13:39] <TedS> you know 540 hot
#1270 [13:39] <Smkr_99_> What?
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#1274 [13:40] <urielsalis> TedS, remove everything it found
#1275 [13:40] <RLK> urielsalis, Okay, moving along. Downloaded alternate Minecraft file, crated shortcut, ran. It runs now, thank you, but now a new problem.
#1276 [13:40] <urielsalis> RLK, just ask :)
#1277 [13:41] <RLK> urielsalis, new problem: After entering a world, it crashes after a few seconds. Error: # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffffc5e2ad7, pid=2628, tid=3024
#1278 [13:41] <urielsalis> RLK, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1280 [13:41] <urielsalis> hi again Smanly
#1281 [13:41] <urielsalis> Smkr_99_*
#1282 [13:42] <Smkr_99_> Hii .
#1283 [13:42] <RLK> urielsalis, uploaded log: http://paste.ubuntu.com/16038128/
#1284 [13:42] <urielsalis> RLK, Please start the game and navigate to "Options" then "Video Settings". Then Turn VBO and Vsync ON.
#1285 [13:42] <RLK> urielsalis, will do... brb
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#1287 [13:43] <Smkr_99_> All Enter the server I see this speech http://minecraftirc.net/minecrafthelp/landing/
#1288 [13:44] <urielsalis> Smkr_99_, what do you mean?
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#1290 [13:44] <Smkr_99_> java.lang.NullPointerException: group
#1291 [13:44] <urielsalis> Smkr_99_, what antivirus you have?
#1292 [13:45] <urielsalis> brb
#1293 [13:45] <Smkr_99_> *
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#1295 [13:49] <Shaco_47> bye~
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#1297 [13:49] <RLK> urielsalis, you are my HERO!!! Thank you, it is all working now! <3
#1298 [13:50] <RLK> urielsalis, what does VBO stand for?
#1299 [14:00] <urielsalis> RLK, you have to scroll down
#1300 [14:01] <urielsalis> RLK, is a method for rendering stuff in OpenGL, newer than the previous one minecraft uses
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#1302 [14:02] <TheFreitaZ> java.lang.nullpointerexception minecraft 1.9
#1303 [14:02] <TheFreitaZ> help me pls
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#1305 [14:02] <urielsalis> TheFreitaZ, what antivirus you have?
#1306 [14:02] <urielsalis> ...
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#1310 [14:08] <Deathsmaster023> I merged my Minecraft account and mojang. Account now i cant login
#1311 [14:08] <urielsalis> Deathsmaster023, what happens when you try?
#1312 [14:08] <Deathsmaster023> It says invaild Email password
#1313 [14:09] <urielsalis> Deathsmaster023, then you will have to contact Mojang
#1314 [14:09] <urielsalis> Deathsmaster023, You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1315 [14:09] <urielsalis> Deathsmaster023, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1316 [14:12] <Deathsmaster023> Is there a way to unmerge the two accounts
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#1318 [14:12] <urielsalis> Deathsmaster023, no
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#1322 [14:19] <CxFamas> HEY BELL
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#1332 [14:24] <nV_Kito> Wath I need to do here?
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#1336 [14:25] <xHypeHD> alguem ai ter permissão pra da ban
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#1341 [14:27] <vini> minicraft
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#1343 [14:31] <kj> so i got an error message saying that that my graphic drivers were out of date and i have know idea what to do
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#1348 [14:35] <firestorm15> is there a fix in the foreseeable furture for the norton anti viris bug?
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#1351 [14:39] <zanterflet> el minecraft no me inicia por crash report este :---- Minecraft Crash Report ---- // Oh - I know what I did wrong! Time: 24/04/16 02:15 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247)
#1352 [14:39] <zanterflet> esto me dice y no me deja jugar y quiero jugar minecraft por fin y por primera vez
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#1356 [14:43] <bossbob20> i need to update my graphics
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#1361 [14:45] <bossbob20> how do i update my graphics
#1362 [14:45] <bossbob20> http://paste.ubuntu.com/
#1363 [14:46] <bossbob20> http://paste.ubuntu.com/16039322/
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#1366 [14:50] <Bendsen> Hey, It there a spwan limit on cave spiders in "minecraft xbox one" ??
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#1369 [14:54] <kj> here is the report how do i update the drivers http://paste.ubuntu.com/16039089/
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#1371 [14:55] <Dolan> why is the technic launcher not launching the mod packs?
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#1373 [14:56] <Dolan> it launches the technic launcher fine but when i click play nothing happens
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#1378 [15:05] * Desperatecrafter [Desperatecrafter@notlogged] has joined #minecrafthelp
#1379 [15:06] <Desperatecrafter> Guys, somebody got a solution to this problem: Everytime i try to play singleplayer, minecraft crashes during world load an this shows up: java.lang.IllegalStateException: failed to create a child event loop
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#1387 [15:15] <dripplex_PvP> Help my Minecraft account simply deleted ( please a German supporter ) pls pls pls !!!
#1388 [15:16] * dripplex_PvP [dripplex_PvP@notlogged] has joined #minecrafthelp
#1389 [15:17] <dripplex_PvP> Minecraft acount weg bitte hilfe
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#1391 [15:18] * dripplex_PvP [dripplex_PvP@notlogged] has joined #minecrafthelp
#1392 [15:19] <dripplex_PvP> Minecraft acount away please help
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#1396 [15:21] <AmboBean> I MADE A MINECRAFT ACCOUNT YEARS AGO AND I DON'T REMEMBER MY EMAIL BUT I REMEMBER MY PASSWORD what do I do?
#1397 [15:21] * zaid [zaid@notlogged] has joined #minecrafthelp
#1398 [15:22] <Extreme> AmboBean: YOU NEED TO contact Mojang.
#1399 [15:22] <Extreme> ??> AmboBean mojang/email
#1400 [15:22] <Absol> AmboBean: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1401 [15:22] <Absol> AmboBean: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1403 [15:23] <AmboBean> thank you
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#1410 [15:39] <Ian_Hollinger> Hi, im trying to run minecraft on a latitude E5500 with a intel core duo processor but it says my pixels are out of date
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#1412 [15:41] <Ian_Hollinger> Anyone?
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#1416 [15:50] * sam [sam@notlogged] has joined #minecrafthelp
#1417 [15:51] <sam> hi
#1418 [15:51] <sam> can you help me with my minecraft problem?
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#1421 [15:52] <sam> can you help me with me problem?
#1422 [15:53] <sam> please help
#1423 [15:53] <sam> in need of help
#1424 [15:53] <sam> pplease
#1425 [15:53] <sam> plea
#1426 [15:53] <sam> seplseae
#1427 [15:54] <sam> please help
#1428 [15:54] <sam> i need help
#1429 [15:57] * Denchik777 [Denchik777@notlogged] has joined #minecrafthelp
#1430 [15:57] <Denchik777> Anyone there?
#1431 [15:57] <Denchik777> I need help.
#1432 [15:58] <Denchik777> Registered and trying to buy the game, but it won't let me.
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#1434 [16:00] <Denchik777> I am using my MasterCard and after putting in all the info, it says that there's an error and I need to verify the info...
#1435 [16:00] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#1436 [16:00] <urielsalis> Denchik777, dont use Internet Explorer
#1437 [16:00] <Denchik777> I tried several times already, but it does the same thing.
#1438 [16:01] <Denchik777> I use Chrome.
#1439 [16:01] <urielsalis> Denchik777, and ask your bank if you arent being charged
#1440 [16:01] <urielsalis> Denchik777, and if they block international purchases to sweden
#1441 [16:02] <Denchik777> I work at Walmart and I'm using the Walmart MoneyCard.
#1442 [16:02] <Denchik777> Its a debit card.
#1443 [16:02] <Denchik777> Direct deposit for my checks.
#1444 [16:02] <urielsalis> Denchik777, prepaid cards cant be used for international purchases
#1445 [16:02] <Denchik777> I buy games on Steam with this card and it works perfectly fine.
#1446 [16:03] <urielsalis> Denchik777, steam is in USA, Mojang is in Sweden
#1447 [16:03] * Arch2 [Arch2@notlogged] has joined #minecrafthelp
#1448 [16:03] <urielsalis> Denchik777, you cant use prepaid cards for international purchases
#1449 [16:03] <Denchik777> Ahhhh, I didn't know.
#1450 [16:03] <Denchik777> So what kind of card would I need?
#1451 [16:03] <Denchik777> Would a US Bank card work for this?
#1452 [16:03] <Arch2> I cant find out how to download 1.9.2 can someone pls help me
#1453 [16:03] <urielsalis> Denchik777, shold
#1454 [16:03] <urielsalis> Denchik777, should
#1455 [16:04] <urielsalis> Denchik777, or a Minecraft prepaid card, sold in Walmart
#1456 [16:04] <urielsalis> Arch2, minecraft.net/download
#1457 [16:04] <Denchik777> Ok, I think I've got enough money on my US Bank card so I'll give that one a try.
#1458 [16:04] <Arch2> Thank you so much bro
#1459 [16:05] * urielsalis tips hat
#1459 [16:06] <Denchik777> Nope, US Bank card isn't working either.
#1460 [16:07] <urielsalis> Denchik777, call your bank and make sure they are not blocking international purchases
#1461 [16:07] <Arch2> sorry to bother again but when i try and download it said couldnt download mc
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#1465 [16:09] <AgentPenguin> I many minecraft mods added on to my forge 1.7.10 and for some reason I keep getting this same error [14:05:43] [Client thread/INFO] [STDOUT]: [DITextures.JarSkinRegistration:scanJarForSkins:82]: cpw/mods/fml/common/registry/GameData.class [14:05:43] [Client thread/INFO] [STDOUT]: [DITextures.JarSkinRegistration:checkEntry:26]: cpw/mods/fml/common/registry/GameRegistry$1.class [14:05:43] [Client thread/INFO] [STDOUT]: [DITextures.JarSkinReg
#1466 [16:10] <urielsalis> Arch2, you have the full crash report?
#1467 [16:10] <urielsalis> ??> AgentPenguin mods
#1468 [16:10] <Absol> AgentPenguin: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1469 [16:10] <Absol> AgentPenguin: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1470 [16:10] <Denchik777> Going through this whole struggle just to play Minecraft lol
#1471 [16:10] <Denchik777> I thought it would be easy, but nooooo
#1472 [16:10] * Hi [Hi@notlogged] has joined #minecrafthelp
#1473 [16:10] <AgentPenguin> [14:05:43] [Client thread/INFO] [STDOUT]: [DITextures.JarSkinRegistration:scanJarForSkins:82]: cpw/mods/fml/common/registry/GameData.class [14:05:43] [Client thread/INFO] [STDOUT]: [DITextures.JarSkinRegistration:checkEntry:26]: cpw/mods/fml/common/registry/GameRegistry$1.class [14:05:43] [Client thread/INFO] [STDOUT]: [DITextures.JarSkinRegistration:scanJarForSkins:82]: cpw/mods/fml/common/registry/GameRegistry$ItemStackHolder.class [14:05
#1474 [16:11] <Denchik777> Can't put Minecraft on Steam and make everyone's life much better lol
#1475 [16:11] * chasec [chasec@notlogged] has joined #minecrafthelp
#1476 [16:11] <urielsalis> Denchik777, and strip out features
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#1481 [16:12] <Hi> Can anyone plz help me I was in mcpe and I had plastic texture pack and then my game stopped and now it says it is corrupted
#1482 [16:12] <AgentPenguin> i dont't think its the mods because it say the domain minecraft resource pack =default has 4 missing textures
#1483 [16:12] <Arch2> Could someone please help me figure out how to download 1.9.2
#1484 [16:12] <urielsalis> ??> Arch2 launcher/change-version
#1485 [16:12] <Absol> Arch2: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1486 [16:12] <urielsalis> Arch2, get me a vanilla crash report then
#1487 [16:12] <Hi> Um hello
#1488 [16:13] <urielsalis> Hi, make a thread in the forums
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#1490 [16:13] <Denchik777> Looks like US Bank is closed today...
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#1492 [16:14] <AgentPenguin> here is my full crash report ---- Minecraft Crash Report ---- // Oh - I know what I did wrong! Time: 4/24/16 12:02 PM Description: Unexpected error java.lang.OutOfMemoryError: Java heap space A detailed walkthrough of the error, its code path and all known details is as follows: --------------------------------------------------------------------------------------- -- System Details -- Details: Minecraft Version: 1.7.10 Operating Sys
#1493 [16:14] * zdag101 [zdag101@notlogged] has joined #minecrafthelp
#1494 [16:14] <Hi> I wwasSAYING I WS playing mcpe Android, my game crashed and I was using plastic texture pack it says world is corrupted PPPLLLEEEAAASSSEEE HELP
#1495 [16:14] <urielsalis> AgentPenguin, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1496 [16:14] * losingtime [losingtime@notlogged] has quit. (Client Quit)
#1497 [16:14] <urielsalis> Hi, make a thread in the forums
#1498 [16:14] <Arch2> Absol i did that and hit play it does'nt do nothing after that
#1499 [16:14] <urielsalis> ??> Arch2 launcher/log
#1500 [16:14] <Absol> Arch2: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1501 [16:15] <Absol> Arch2: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1502 [16:15] <Hi> I don't know how to make a thread
#1503 [16:15] <Arch2> [17:06:17 INFO]: Minecraft Launcher 1.6.48 (through bootstrap 100) started on windows... [17:06:17 INFO]: Current time is Apr 24, 2016 5:06:17 PM [17:06:17 INFO]: System.getProperty('os.name') == 'Windows 7' [17:06:17 INFO]: System.getProperty('os.version') == '6.1' [17:06:17 INFO]: System.getProperty('os.arch') == 'amd64' [17:06:17 INFO]: System.getProperty('java.version') == '1.8.0_25' [17:06:17 INFO]: System.getProperty('java.ve
#1504 [16:15] <AgentPenguin> here is the URL http://paste.ubuntu.com/16040608/
#1505 [16:15] <urielsalis> Hi, ask in #minecraftforums, they are the channel for forum support
#1506 [16:15] <urielsalis> Arch2, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1507 [16:16] <Hi> I did
#1508 [16:16] <urielsalis> AgentPenguin, thats still modded
#1509 [16:16] <Hi> I think idid
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#1511 [16:16] <AgentPenguin> is that the problem?
#1512 [16:16] <urielsalis> AgentPenguin, yes
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#1514 [16:16] <Arch2> urielalis i went their and hit paste its showing my launcher log
#1515 [16:16] <AgentPenguin> because it does that for both my forge profile and y normal profile?
#1516 [16:16] <urielsalis> AgentPenguin, OME are caused by resourcepacks or mods
#1517 [16:17] <urielsalis> Arch2, give me the link
#1518 [16:17] <urielsalis> AgentPenguin, give me a log of your unmodded profilke
#1519 [16:17] <Arch2> http://paste.ubuntu.com/16040616/
#1520 [16:17] <urielsalis> Arch2, close the launcher and open it again
#1521 [16:17] <Hi> Uh
#1522 [16:17] <Arch2> th mc one right?
#1523 [16:18] <urielsalis> Arch2, yes
#1524 [16:18] <Arch2> okay i did do i send the launcher log agian
#1525 [16:18] <Hi> Uh can someone plz help me again
#1526 [16:18] * Qball [Qball@notlogged] has quit. (Remote host closed the connection)
#1527 [16:18] <urielsalis> Hi, make a thread in the forums
#1528 [16:19] <urielsalis> Arch2, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1529 [16:19] <Hi> How
#1530 [16:19] <Hi> I don't know how
#1531 [16:19] <Hi> I tried
#1532 [16:19] * nbcgold3 [nbcgold3@notlogged] has joined #minecrafthelp
#1533 [16:19] <urielsalis> Hi, ask how in #minecraftforum
#1534 [16:19] <Arch2> http://paste.ubuntu.com/16040652/
#1535 [16:19] <Hi> Oh
#1536 [16:19] <urielsalis> Arch2, I dont see a crash there
#1537 [16:19] * Hi [Hi@notlogged] has quit. (Quit: Web client closed)
#1538 [16:20] <AgentPenguin> http://paste.ubuntu.com/16040666/ URL
#1539 [16:20] <urielsalis> AgentPenguin, thats a different crash
#1540 [16:20] <AgentPenguin> yeah that happened today
#1541 [16:20] <urielsalis> AgentPenguin, what antivirus you have?
#1542 [16:20] <Arch2> i tried starting it says a update is available but i dont know how to download it
#1543 [16:21] <AgentPenguin> umm one second
#1544 [16:21] <urielsalis> Arch2, from minecraft.net/download
#1545 [16:21] <AgentPenguin> synaptics pointing device driver
#1546 [16:22] <Arch2> which one do i select to download
#1547 [16:22] <nbcgold3> it says i need to upgrade my grafics driver but i dont know how http://paste.ubuntu.com/16040593/
#1548 [16:22] <urielsalis> Arch2, the .msi
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#1550 [16:23] <urielsalis> nbcgold3, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 8.1 or use another PC or if you have a desktop PC, buy a new graphics card
#1551 [16:23] * Panda_ [Panda_@notlogged] has quit. (Client Quit)
#1552 [16:23] <urielsalis> nbcgold3, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1553 [16:23] <Arch2> it says change repair or remove which should i do? because change is greyed out
#1554 [16:23] <urielsalis> Arch2, repair
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#1556 [16:23] * nbcgold3 [nbcgold3@notlogged] has quit. (Client Quit)
#1557 [16:23] <AgentPenguin> I have the sybaotics pointing device driviner as a anti verius
#1558 [16:24] <urielsalis> ??> AgentPenguin tools/hjt
#1559 [16:24] <Arch2> and now i should have 1.9.2 right?
#1560 [16:24] <Absol> AgentPenguin: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1561 [16:24] <Absol> AgentPenguin: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1562 [16:24] <urielsalis> Arch2, indeed
#1563 [16:24] <Arch2> does it need a restart or no
#1564 [16:24] <urielsalis> Arch2, o
#1565 [16:24] <urielsalis> Arch2, no
#1566 [16:24] <Arch2> okay thank you
#1567 [16:25] <AgentPenguin> its telling me I have to close all windows and restart my computer is this normal?
#1568 [16:25] <urielsalis> AgentPenguin, yes
#1569 [16:25] <AgentPenguin> alright be right back
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#1571 [16:27] <Arch2> urielsalis still didnt work
#1572 [16:27] * Denchik777 [Denchik777@notlogged] has quit. (Ping timeout: 195 seconds)
#1573 [16:27] <urielsalis> Arch2, you are running minecraft as admin?
#1574 [16:28] * AgentPenguin_ [AgentPenguin_@notlogged] has joined #minecrafthelp
#1575 [16:28] <Arch2> Im sorry i dont know what that means i dont believe i am
#1576 [16:29] * AgentPenguin [AgentPenguin@notlogged] has quit. (Ping timeout: 195 seconds)
#1577 [16:29] <AgentPenguin_> Hey Im back I restarted my computer and the anti vrius program despaired it's no longer on my computer
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#1580 [16:30] <Arch2> urielalis Im sorry i dont know what that means i dont believe i am
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#1583 [16:31] <Arch2> urlaeisl Im sorry i dont know what that means i dont believe i am
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#1586 [16:33] <Arch2> urielsalis i dont believe i am but how would i check?
#1587 [16:34] * MerodiHinmeru [MerodiHinmeru@notlogged] has joined #minecrafthelp
#1588 [16:35] <Arch2> Hello?
#1589 [16:36] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#1590 [16:37] <MerodiHinmeru> Hello. May I request assistance with an issue I'm having with the 1.6.61 Minecraft Launcher? I've tried deleting the launcher_profile.json file due to it being stuck on the profile loading screen, but now I have a new problem.... When I reach the login screen of my launcher I would enter my email, then my password before clicking on "Log in".
#1591 [16:37] <MerodiHinmeru> Normally it would log into my account, but now the green light in the bar underneath the "Register" and "Log In" buttons keeps sweeping from left to right in an endless loop. I would greatly appreciate any help given to me.
#1592 [16:37] <Arch2> I didnt know just kept getting some of the same answers and was tryna get it right but i cant i dont guess
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#1594 [16:39] <jjs999jjs> be patient Arch2
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#1596 [16:39] <jjs999jjs> be patient Arch2, urielsalis, will be back
#1597 [16:39] <Arch2> i am i was talking to you
#1598 [16:41] <MerodiHinmeru> I suppose I'll be working on my C++ homework assignment while I wait.... Let me know when you're able to help me out. :)
#1599 [16:42] <jjs999jjs> Arch2, did u select the corerct profile for the MC version you wish to play in ?
#1600 [16:43] <Arch2> yes i got my main account and i downloaded and repaired but still nothing
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#1605 [16:50] <gabby_> this is stupid
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#1620 [17:19] <cupcake_> im trying to play multiplayer but everytime i log into a sever it kicks me out straight away
#1621 [17:19] <cupcake_> ??
#1622 [17:20] <cupcake_> can anyone help me
#1623 [17:20] <webrosc> does it crash?
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#1627 [17:22] <Delaney> My broadcast settings are not there anymore and I have asked Mojang before and they have not responded.
#1628 [17:22] <cupcake_> i think so it just goes to a blank screan then goes to the launcher page
#1629 [17:22] <cupcake_> *screen
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#1631 [17:22] <webrosc> ??> cupcake_ launcher/log
#1632 [17:22] <Absol> cupcake_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1633 [17:22] <Absol> cupcake_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1635 [17:25] <Delaney> My broadcast settings are not there anymore and I have asked Mojang before and they have not responded.
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#1637 [17:25] <urielsalis> Delaney, they were removed in 1.9
#1638 [17:25] <urielsalis> Delaney, as they were pretty buggy, and programs like OBS do a better job
#1639 [17:26] <Delaney> Oh. I read the update and did not see anything about that and other people had them at the time so I was just confused as to why it was gone.
#1640 [17:26] <Delaney> Thanks.
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#1653 [17:31] <cupcake_> hi my friend is having troubles playing multiplayer every time he logs onto a server he gets kicked straight away and it goes to a blank screen then to the launcher page
#1654 [17:31] <cupcake_> any ideas why its doing that
#1655 [17:32] <cupcake_> does anyone have any ideas
#1656 [17:33] <cupcake_> because we want to play together but cant cause he keeps getting kicked or disconnected for no reason
#1657 [17:33] <cupcake_> is anyone there
#1658 [17:33] <cupcake_> is anyone there
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#1663 [17:38] <cupcake_> so my friend is having trouble playing multiplayer he will join the server and then straight away it will kick him out but not saying the reason why it will go straight to a blank screen then to the launcher page
#1664 [17:38] <cupcake_> does anyone have any ideas why this is happening
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#1666 [17:40] <cupcake__> so my friend is having trouble playing multiplayer he will join the server and then straight away it will kick him out but not saying the reason why it will go straight to a blank screen then to the launcher page
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#1668 [17:42] <cupcake_> is anyone there
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#1670 [17:42] <CubeTheThird> cupcake_, are you currently on your friend's computer?
#1671 [17:42] <cupcake_> no im on skype to him
#1672 [17:42] <CubeTheThird> cupcake_, can you have your friend join this chatroom then?
#1673 [17:43] <Helxleo> I need help with some connection problems with a server
#1674 [17:43] <CubeTheThird> Helxleo, what problems exactly?
#1675 [17:44] <cupcake_> yes
#1676 [17:44] <Helxleo> I want to join this server but i keep on getting kicked of of it with an error msg
#1677 [17:44] * urielsalis_ is now known as urielsalis
#1678 [17:45] <CubeTheThird> Helxleo, what is the message?
#1679 [17:45] <cupcake_> yeah hes coming on it now
#1680 [17:45] <Helxleo> ill paste it in a sec
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#1683 [17:46] <cupcake_> okay hes joined
#1684 [17:46] <cupcake_> cube the third his name is portex
#1685 [17:47] <CubeTheThird> ??> PorteX launcher/game-output
#1686 [17:47] <Helxleo> Internal Exception: io.netty.handler.codec.DecoderException: java.lang.IndexOutofBoundsException:readerindex(38) + length (65) exceeds writerIndex(58): UnpooledHeapByteBuf(ridx:38, widx: 58, cap:58)
#1687 [17:47] <Absol> PorteX: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1688 [17:47] <Absol> PorteX: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1689 [17:48] <CubeTheThird> Helxleo, this only happens for a specific server?
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#1691 [17:48] <Helxleo> As i can see so far, want me to check the others i have?
#1692 [17:48] <CubeTheThird> Helxleo, sure, but the message seems like something that would be an issue on the server's end
#1693 [17:48] <DonovanRules12> Hi um does anyone know how to get command blocks on Minecraft pe I have commands on it and it doesn't give me command blocks dies anyone know how to get them please tell me please please please tell me if it it here is a a
#1694 [17:49] <DonovanRules12> App for them please
#1695 [17:50] <Helxleo> It is only on this server
#1696 [17:50] <CubeTheThird> DonovanRules12, as far as I know there aren't command blocks on PE
#1697 [17:50] <CubeTheThird> Helxleo, ya, then you'll have to contact a server admin or owner about the issue
#1698 [17:50] <webrosc> yup, no command blocks on pe, just checked wiki
#1699 [17:50] <Helxleo> ok so its server side
#1700 [17:51] <Helxleo> thank you
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#1703 [17:52] <PorteX> Absol what do you mean by game output, it just comes up with my username and (latest version)
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#1705 [17:52] <RichardGoff> I bought minecraft I would say 5 years ago and now when I log in it says I can only play the demo and when I login on the Mojang site it doesn't say that I owne the game. I was never refunded so that can't me it.
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#1707 [17:53] <CubeTheThird> PorteX, the Game Output tab in the launcher?
#1708 [17:54] <CubeTheThird> RichardGoff, what is your minecraft username?
#1709 [17:54] <PorteX> CubeTheThird there is no game output tab for me.
#1710 [17:54] <DonovanRules12> Does anyone have Skype If you do please tell me your skype username or if you have a phone number please tell me it so we can text please please please
#1711 [17:54] <CubeTheThird> PorteX, it only shows up after you start the game
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#1713 [17:55] <CubeTheThird> DonovanRules12, really not the place to ask
#1714 [17:55] <webrosc> DonovanRules12, why? that won't change the fact command blocks are not in the pocket version?
#1715 [17:55] <RichardGoff> goff1218
#1716 [17:56] <CubeTheThird> RichardGoff, as far as I can tell that name was changed last july. Since you probably didn't change it, your account was likely compromised. You'll have to contact Mojang about this
#1717 [17:56] <CubeTheThird> ??> RichardGoff mojang/email
#1718 [17:56] <Absol> RichardGoff: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1719 [17:56] <Absol> RichardGoff: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1721 [17:57] <PorteX> CubeTheThird there is nothing, even with the game loaded, my multiplayer just crashes.
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#1723 [17:57] <DonovanRules12> no I just want to text people from my app or Skype please please please or if you want to text me my phone number is this it's real not fake (518) 400-0844
#1724 [17:57] <CubeTheThird> PorteX, the game doesn't close when it crashes?
#1725 [17:57] * CubeTheThird kicked DonovanRules12 from #minecrafthelp (Reason: onovanRules12 :no)
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#1727 [17:58] <webrosc> -.-
#1728 [17:58] <PorteX> CubeTheThird yeah it just goes back to the launcher
#1729 [17:58] <CubeTheThird> PorteX, ya. After it does that you should see a Game Output tab
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#1734 [17:59] <DonovanRules12> Oh hi
#1735 [18:00] <CubeTheThird> DonovanRules12, do you need help with something now?
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#1738 [18:00] <jack> crash
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#1743 [18:01] <DonovanRules12> Um can you please tell me your phone number or skype name to chat and text with each other please
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#1745 [18:01] * CubeTheThird kicked DonovanRules12 from #minecrafthelp (Reason: onovanRules12 :this chatroom is only for tech support, not advertising.)
#1746 [18:01] <Guest3409> what
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#1753 [18:04] <XxNeonSniperzxX> Hello my name is jordan and I have purchased mincraft in 2011 and i have forgotten my password for my account and when i try to log in with my email it doesnt work.. someone please get back at me :)
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#1756 [18:05] <CubeTheThird> XxNeonSniperzxX, I assume you've tried resetting your password?
#1757 [18:05] <KemanMC8484> it gave it 3 gigs of ram and sill wont work on version 1.8.8
#1758 [18:06] <KemanMC8484> but its fine in version 1.8
#1759 [18:07] <XxNeonSniperzxX> Well you see, I have my username and all but havent changed my password in years.. just need to know if I can get an email regarding my problem and how to log back in or reset it without my old one @CubeTheThird
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#1762 [18:08] <webrosc> KemanMC8484, what do you mean by it won't work?
#1763 [18:08] <webrosc> XxNeonSniperzxX, have you tried to reset your password yet or not?
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#1768 [18:09] <XxNeonSniperzxX> Yes Multiple times, I sent it to all my emails (only have 3) and nothing works @webrosc
#1769 [18:10] <webrosc> XxNeonSniperzxX, then you will be best contacting Mojang
#1770 [18:10] <webrosc> ??> XxNeonSniperzxX mojang/email
#1771 [18:10] <Absol> XxNeonSniperzxX: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1772 [18:10] <Absol> XxNeonSniperzxX: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1773 [18:10] <nuno_02> hey guys i have a problem
#1774 [18:11] <XxNeonSniperzxX> Thank You I will try that @Absol and I have called mojang but a bot answered and I do not know my transaction ID or where to find it
#1775 [18:11] * erickjoept16 [erickjoept16@notlogged] has quit. (Ping timeout: 195 seconds)
#1776 [18:11] <webrosc> nuno_02, want to expand on the problem?
#1777 [18:11] <webrosc> XxNeonSniperzxX, you emailed them and they asked for transaction id?
#1778 [18:12] <webrosc> when did you buy minecraft, and what payment method?
#1779 [18:12] <nuno_02> i dont no
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#1781 [18:12] <webrosc> nuno_02, if you don't expand on what the problem is we can't fix it can we
#1782 [18:13] <XxNeonSniperzxX> webrosc, I called their number on the website and they asked for my SCROLLS id but i only play minecraft on pc
#1783 [18:14] <webrosc> XxNeonSniperzxX, there isn't phone support for minecraft
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#1787 [18:15] <XxNeonSniperzxX> and I used a debit card and I purchased it in 2011
#1788 [18:15] <webrosc> XxNeonSniperzxX, infact i don't beleive there is a scrolls number either, not sure who you called
#1789 [18:16] <nuno_02> i buy o game and i downloaded, but in the download appeared this:unable to update minecraft native launcher
#1790 [18:17] <webrosc> XxNeonSniperzxX, early mid or late 2011?
#1791 [18:18] <XxNeonSniperzxX> https://help.mojang.com/customer/en/portal/articles/361380-what-is-a-transaction-id- ....... is where i found the number for that and one sec let me see
#1792 [18:18] <webrosc> XxNeonSniperzxX, so you called skrill, a payment company
#1793 [18:19] <nuno_02> I would answer
#1794 [18:19] <nuno_02> ....
#1795 [18:19] <webrosc> nuno_02, goto c:/program files/minecraft and delete the files in that folder, then re run the minecraft.msi
#1796 [18:20] <XxNeonSniperzxX> Wow i was way off and Later 2011, november or december
#1797 [18:20] <webrosc> XxNeonSniperzxX, did you get that from the purchase email that has your transaction id on it?
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#1800 [18:21] <webrosc> XxNeonSniperzxX, did you get that from the purchase email that has your transaction id on it? do not post the trans id here
#1801 [18:21] <XxNeonSniperzxX> please repeat that last sentence webrosc my plugin messed up
#1802 [18:21] <nuno_02> man is funny this, but i not have this file...
#1803 [18:22] <XxNeonSniperzxX> No a website
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#1805 [18:23] <webrosc> -.-
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#1807 [18:24] <nuno_02> i dont know to do more
#1808 [18:25] <webrosc> nuno_02, what do you mean you don't have the file, which file?
#1809 [18:26] <nuno_02> i not have o file .minfecraft -_-
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#1813 [18:31] <Arch2> I uninstalled and reinstalled minecraft and now it says not able to download please try again later
#1814 [18:31] <nuno_02> please answer-me more fast, i not have much time
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#1818 [18:34] <nuno_02> mann i need help
#1819 [18:34] <lolpancakes> So, I just purchased Minecraft and downloaded Minecraft Win 10 beta... I was under the assumption that you can play with your friends through xbox live on xbox one? Is this not possible?
#1820 [18:35] <Arch2> I uninstalled and reinstalled minecraft and now it says not able to download please try again later
#1821 [18:35] <nuno_02> i spent much money, i need this
#1822 [18:36] <lolpancakes> Minecraft states, ' Craft, create, and explore online with up to seven friends playing Windows 10 Edition Beta, through local multiplayer or with your Xbox Live friends online."
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#1831 [18:44] <ElitSpartan305> I need to update drivers
#1832 [18:44] <urielsalis> ElitSpartan305, you have a dxdiag?
#1833 [18:44] <ElitSpartan305> yes
#1834 [18:45] <urielsalis> ElitSpartan305, can you give me the link?
#1835 [18:45] <ElitSpartan305> http://paste.ubuntu.com/16042303/
#1836 [18:46] <urielsalis> ElitSpartan305, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 8.1 or use another PC or if you have a desktop PC, buy a new graphics card
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#1839 [18:50] <Redyoshi> I just purchased new version of minecraft and installed on pc with upgraded windows 10, I am having a crash this is dxdiag: http://paste.ubuntu.com/16042251/
#1840 [18:50] <urielsalis> Redyoshi, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 8.1 or use another PC or if you have a desktop PC, buy a new graphics card
#1841 [18:50] <urielsalis> Redyoshi, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1843 [18:51] <Redyoshi> Thanks!
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#1849 [19:13] <julian__> hello
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#1851 [19:13] <urielsalis> hi julian__
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#1860 [19:34] <detrinova> i dont know what email my account was migrated to. i dont remember even migrating it
#1861 [19:34] <urielsalis> detrinova, you will have to contact Mojang
#1862 [19:34] <urielsalis> detrinova, You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1863 [19:34] <urielsalis> detrinova, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#1867 [19:38] <Jboss312> AL lib: (EE) alc_cleanup: 1 device not closed Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#1868 [19:38] <Guest69735> My problem is every time i try to play it says that i need to update my graphic drivers
#1869 [19:38] <Jboss312> i get this message wehn i join a server AL lib: (EE) alc_cleanup: 1 device not closed Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#1870 [19:38] <webrosc> ??> Guest69735 win/dxdiag
#1871 [19:38] <Absol> Guest69735: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1872 [19:39] <webrosc> Jboss312, post the whole crash report to paste.ubuntu.com then link that here
#1873 [19:40] <Guest69735> I did every thing there and i ended up here
#1874 [19:40] <webrosc> Guest69735, post your link then
#1875 [19:40] <Guest69735> http://paste.ubuntu.com/16042747/
#1876 [19:41] <webrosc> Guest69735, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
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#1878 [19:41] <Guest69735> Ok thnx
#1879 [19:41] <Jboss312> http://paste.ubuntu.com/16042801/
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#1882 [19:42] <webrosc> Jboss312, goto minecrafts video settings and turn on VBOs and VSync
#1883 [19:44] <Jboss312> thanks webrosc it works now
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#1886 [19:51] <LostMan> Hey Im unable to access either of my accounts, Ive tried both emails and both passwords, but neither are being accepted. Ive tried resetting, but it does not work with the new password either
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#1888 [19:51] <webrosc> LostMan, how many times did you fail to login?
#1889 [19:52] <LostMan> Multiple (but not enough for it to say try again later)
#1890 [19:52] <webrosc> ??> LostMan login/throttle
#1891 [19:52] <Absol> LostMan: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1892 [19:52] <Absol> LostMan: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1894 [19:53] <LostMan> Ah ok thanks
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#1903 [20:03] <rayberth> h_pf
#1904 [20:03] <rayberth> +44lp_
#1905 [20:03] <rayberth> +44lp_
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#1915 [20:21] <AmandaDCA> yolo
#1916 [20:21] <rickylj3> whenever i try to enter a server on minecraft i get a message that says a fatal error has been detected by the runtime environment and i cant get it to go away
#1917 [20:22] <webrosc> rickylj3, goto minecrafts video settings and turn on VBOs and VSync
#1918 [20:22] <rickylj3> ok give me a sec
#1919 [20:24] <rickylj3> IT WORKED, THANK YOU SO MUCH. I HAVE BEEN TRYING TO GET IT TO WORK FOR 3 HOURS
#1920 [20:24] * webrosc tips hat
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#1922 [20:28] <real_23monster> My minecraft launcher is stuck on Loading Versions. It has been this way for over 4 hours.
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#1924 [20:30] <real_23monster> anybody?
#1925 [20:31] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#1928 [20:38] <Beth> I am trying to play minecraft on my computer but keep getting the following error: Pixel format not accelerated. Here is my dxdiag link: http://paste.ubuntu.com/16043321/
#1929 [20:39] <webrosc> Beth, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1930 [20:39] * deadlycreeper22_ [deadlycreeper22_@notlogged] has joined #minecrafthelp
#1931 [20:41] <deadlycreeper22_> I need help because I can change my nickname in 27 days, but I absolutely change it now. what to do???
#1932 [20:41] <webrosc> deadlycreeper22_, you have to wait, it can't be changed early
#1933 [20:41] <deadlycreeper22_> absolutely need
#1934 [20:41] <deadlycreeper22_> but i need to change it now my best friend need me to play in his live!!
#1935 [20:41] <deadlycreeper22_> :(
#1936 [20:42] <deadlycreeper22_> i made a mistake and i chosse a innapropriate nickname for minecraft
#1937 [20:42] <webrosc> you were warned when you changed your name that you have to wait, you accepted that when you changed your name
#1938 [20:42] <deadlycreeper22_> i wanted to make a joke to my friend
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#1940 [20:42] <webrosc> doesn't matter, you still have to wait
#1941 [20:42] <deadlycreeper22_> sorry if my english is bad im canadian
#1942 [20:43] <webrosc> maybe think things through next time
#1943 [20:43] <deadlycreeper22_> :(
#1944 [20:43] <deadlycreeper22_> this is shit
#1945 [20:43] <Absol> deadlycreeper22_: Please keep it civil
#1946 [20:43] <deadlycreeper22_> i quit!
#1947 [20:43] <webrosc> no one to blame but yourself
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#1949 [20:49] <Swaggo> Hi I need help.I have a Windows Vista and for some reason I can't see skins mine nor others.I request immediant help
#1950 [20:50] <Swaggo> It pops up as Steve or Alex and I use minecraft .18.9 and latest version
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#1957 [21:12] <Chips123> Hi i need help with my minecraft account
#1958 [21:12] <Chips123> Hi i need help with my minecraft account
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#1969 [22:05] <jake> I need a link to the skin template so I can make my own.
#1970 [22:06] <webrosc> jake, the templates are here https://minecraft.net/profile
#1971 [22:07] <jake> I need the download link. Right now only my friend has minecraft pc version and I have W10 so I can't login.
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#1973 [22:08] <webrosc> steve https://minecraft.net/images/4px_reference.png alex https://minecraft.net/images/3px_reference.png
#1974 [22:08] <jake> Thanks
#1975 [22:08] <jake> Thanks
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#1977 [22:09] * webrosc bets they are googleable
#1977 [22:10] * oscar_erica [oscar_erica@notlogged] has joined #minecrafthelp
#1978 [22:10] <Andrio> Your search filetype:png site:minecraft.net did not match any documents.
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#1980 [22:11] * webrosc pays Andrio
#1980 [22:11] <oscar_erica> Hello. Have problems with my account. Because do not know my answers to the secret questions. How can I change my secret questions ?!? Please and thank you
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#1982 [22:11] <Andrio> (?)
#1983 [22:11] <Power_Pistol> My Pixel format is not accelerated
#1984 [22:11] <Andrio> oscar_erica, see https://help.mojang.com/customer/portal/articles/797301.
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#1986 [22:12] <webrosc> oscar_erica, you will have to contact Mojang then
#1987 [22:12] <Andrio> mm
#1988 [22:12] <oscar_erica> Ok, thank you
#1989 [22:12] <webrosc> oohh useful faq page \o/
#1990 [22:12] <webrosc> Power_Pistol, you have a dxdiag link?
#1991 [22:13] <Power_Pistol> Yes I have it opened
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#1993 [22:13] <webrosc> ??> Power_Pistol win/dxdiag
#1994 [22:13] <Absol> Power_Pistol: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1995 [22:13] <Power_Pistol> Thank you
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#1998 [22:15] <Power_Pistol> My pixel format is not accerated
#1999 [22:15] <Power_Pistol> I have the like here
#2000 [22:15] <Power_Pistol> *Link
#2001 [22:15] <webrosc> then post the link
#2002 [22:15] <Power_Pistol> http://paste.ubuntu.com/16043929/
#2003 [22:16] <webrosc> download and run the minecraft.msi from minecraft.net, that will make a start menu item for minecraft, use that to play
#2004 [22:17] <Power_Pistol> Thank you
#2005 [22:17] <webrosc> this is a temporary fix only, long term you will have to revert back to windows 7 or 8 as your GPU isn't fully windows 10 supported
#2006 [22:17] <Power_Pistol> Oh ok
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#2020 [23:31] <rahulSharma> hello my minecraft launcher will just direct me to a blank game output screen and will not open the game
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#2022 [23:35] <rahulSharma> hello my minecraft launcher will just direct me to a blank game output screen and will not open the game
#2023 [23:39] <Leksidian> Everytime I try to play Minecraft it crashes and says, "Lack of updated graphics drivers" I've checked and everything is up to date, I've even recently updated to Windows 10. Is it just my craptop or what? ;-;
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#2028 [23:43] <Leksidian> Everytime I try to play Minecraft it crashes and says, "Lack of updated graphics drivers" I've checked and everything is up to date, I've even recently updated to Windows 10. Is it just my craptop or what? ;-;
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