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#4 [00:10] <truongkythuat> cn cc
#5 [00:10] <truongkythuat> cut china
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#7 [00:29] <oumigagaimer> my launcher keeps crashing
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#60 [02:40] <lance347> would someone help me confirm something? when making a 1.9.2 server on the mac, you install mcmyadmin 2 you also install mono
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#88 [04:04] <Crafter_Tom> Can you help me? I can`t start my Minecraft. I have Windows 10´
#89 [04:06] * Quartzic [Quartzic@notlogged] has joined #minecrafthelp
#90 [04:06] <Quartzic> Hi - I'm having some troubles with Minecraft: Gear VR Edition
#91 [04:06] * malekundjeremy [malekundjeremy@notlogged] has joined #minecrafthelp
#92 [04:07] <Quartzic> When I try to load a world, or change my name, it crashes and sends me back to the Oculus Home.
#93 [04:07] <Quartzic> I've rebooted and cleared RAM after a suggestion by others, but it hasn't fixed it.
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#97 [04:15] <Quartzic> any tips?
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#105 [04:32] <Zavpex> every time i try and join a server it says java.lang.NullPointerException: group i tryed scanning and cleaning my computure doesn't work
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#113 [04:40] <SmonkW3EED> I need to switch my ign
#114 [04:40] <SmonkW3EED> and there is only 3 days left to i can?
#115 [04:40] <SmonkW3EED> can i maybe just get it switched now?
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#118 [04:45] <SmonkW3EED> 11:40] <SmonkW3EED> I need to switch my ign [11:41] <SmonkW3EED> and there is only 3 days left to i can? [11:41] <SmonkW3EED> can i maybe just get it switched now?
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#123 [05:00] <iTzWiktorPvP> ---- Minecraft Crash Report ---- // Surprise! Haha. Well, this is awkward. Time: 30.04.16 11:55 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at o
#124 [05:00] <Andrio> ??> iTzWiktorPvP win/DXDiag
#125 [05:00] <Absol> iTzWiktorPvP: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#126 [05:02] <iTzWiktorPvP> ------------------ System Information ------------------ Time of this report: 4/30/2016, 11:45:58 Machine name: LENOVO-PC Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.160126-1819) Language: German (Regional Setting: German) System Manufacturer: LENOVO System Model: 80E5 BIOS: B0CN69WW
#127 [05:03] <Andrio> That's not it
#128 [05:04] <iTzWiktorPvP> I kopie it from the DxDiag Editor
#129 [05:06] <Andrio> Mm
#130 [05:06] <Andrio> That's fine.
#131 [05:06] <iTzWiktorPvP> What I must o
#132 [05:06] <iTzWiktorPvP> do
#133 [05:06] <Andrio> Read step 5 carefully.
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#141 [05:14] <iTzWiktorPvP> http://paste.ubuntu.com/16142972/
#142 [05:15] <iTzWiktorPvP> Its right ?
#143 [05:16] <Andrio> Yep; one moment please.
#144 [05:17] <iTzWiktorPvP> okey
#145 [05:19] <Andrio> Try installing the Radeon software version 16.4.2 from https://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064.
#146 [05:23] <Quartzic> hello?
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#150 [05:30] <KinGP3> hello i have some kind of problem can you help me
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#154 [05:31] <arcticfox_> hi i tested for the mcpe beta for realms but it wont let me update my minecraft
#155 [05:31] <KinGP3> http://paste.ubuntu.com/16143374/ please help me with my problem
#156 [05:31] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#157 [05:32] <arcticfox_> does any one know how tomfix my problem
#158 [05:32] <KinGP3> dont use realms
#159 [05:33] <arcticfox_> this isnt helping goodbye
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#161 [05:33] <KinGP3> http://paste.ubuntu.com/16143374/ please help me with my problem
#162 [05:37] <KinGP3> HELP ME PLEASE
#163 [05:37] <KinGP3> PLEASE
#164 [05:38] <KinGP3> http://paste.ubuntu.com/16143374/
#165 [05:40] <Andrio> KinGP3, what security software do you have?
#166 [05:42] * bora [bora@notlogged] has joined #minecrafthelp
#167 [05:43] <KinGP3> i have avast
#168 [05:43] <Andrio> Free or paid?
#169 [05:43] <bora> Pixel Format Not Accelerated
#170 [05:43] <KinGP3> free
#171 [05:43] <Andrio> That should be fine as long as it's up to date...
#172 [05:43] <KinGP3> i think
#173 [05:43] <bora> ı have a problem
#174 [05:44] <bora> Pixel Format Not Accelerated
#175 [05:44] <bora> what can ı do
#176 [05:44] <KinGP3> so i must reinstall it
#177 [05:44] <KinGP3> or what
#178 [05:47] <KinGP3> what shall i do
#179 [05:47] <Andrio> ??> bora win/DXDiag
#180 [05:47] <Absol> bora: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#182 [05:48] <KinGP3> absol can you help me http://paste.ubuntu.com/16143374/
#183 [05:48] * jack is now known as Guest49381
#184 [05:49] <Guest49381> hi can you help me i bought minecraft ages ok and i deleted it and now i have to buy it again plz help
#185 [05:49] <Andrio> Guest49381, what's your Minecraft username?
#186 [05:50] <Guest49381> dont remember
#187 [05:50] <Andrio> ._.
#188 [05:50] <Andrio> Do you have it in your email system?
#189 [05:50] <Guest49381> no i don't i downloaded it around two years ago
#190 [05:51] <KinGP3> http://paste.ubuntu.com/16143374/ can you help me please
#191 [05:51] <Andrio> Guest49381, do you remember what email address you used?
#192 [05:51] <Andrio> KinGP3, I'm afraid I can't. Someone else here might though.
#193 [05:51] <Guest49381> yes
#194 [05:51] <KinGP3> thanks
#195 [05:52] <Guest49381> yes i do
#196 [05:53] <Guest49381> I'm going now thanks
#197 [05:53] <Andrio> You found it?
#198 [05:56] <KinGP3> http://paste.ubuntu.com/16143374/ help ply
#199 [05:56] <KinGP3> plz
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#201 [05:58] <KinGP3> http://paste.ubuntu.com/16143374/
#202 [06:01] <KinGP3> plz help me with problem http://paste.ubuntu.com/16143374/
#203 [06:01] <KinGP3> http://paste.ubuntu.com/16143374/
#204 [06:01] <KinGP3> http://paste.ubuntu.com/16143374/
#205 [06:01] <KinGP3> http://paste.ubuntu.com/16143374/
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#207 [06:07] <KinGP3> http://paste.ubuntu.com/16143374/ plz help me
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#209 [06:09] <KinGP3> help me please http://paste.ubuntu.com/16143374/ i need help help help HELP HELP HELP
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#216 [06:16] <KinGP3> help please http://paste.ubuntu.com/16143374/
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#219 [06:21] <KinGP3> help me http://paste.ubuntu.com/16143374/
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#227 [06:30] <KinGP3> https://www.youtube.com/watch?v=36Sb9Pt-QO0
#228 [06:31] <Andrio> wrong channel?
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#232 [06:38] <bora> I can open the minecraft launcher, i have my account but whenever i press play it gives me a crash report and something called lack of updated graphic drivers
#233 [06:39] * maria [maria@notlogged] has joined #minecrafthelp
#234 [06:39] <Andrio> ??> bora win/DXDiag
#235 [06:39] <Absol> bora: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#237 [06:39] <KinGP3> absol can you help me with my problem pls
#238 [06:39] * maria is now known as Guest55164
#239 [06:39] <bora> i have already followed those instructions with the name "Bora Mehmet Öztürk"
#240 [06:40] <KinGP3> http://paste.ubuntu.com/16143374/ can anyone help me
#241 [06:40] <Andrio> Absol is a robot, so no, he can't.
#242 [06:40] <Andrio> bora, show me the link to your report.
#243 [06:40] <bora> http://paste.ubuntu.com/16144615/
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#247 [06:40] <BaneOfSmite> My minecraft takes forever to start like frozen in the launcher, http://pastebin.com/w1y3wmd8
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#249 [06:41] <KinGP3> plz help me http://paste.ubuntu.com/16143374/
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#251 [06:42] <Andrio> bora, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032.
#252 [06:42] <Andrio> BaneOfSmite, unstable Internet connection?
#253 [06:42] <BaneOfSmite> quite stable
#254 [06:43] <BaneOfSmite> could watch youtube vids 1080p no buffering issue so that should be stable
#255 [06:43] <KinGP3> help plz http://paste.ubuntu.com/16143374/
#256 [06:43] <Andrio> Then something's probably blocking the launcher from downloading the game.
#257 [06:43] <Andrio> Make sure Java is allowed through firewalls, etc.
#258 [06:43] <Andrio> Also note that the Windows native launcher sets up its own Java installation and uses that by default, so you'll need to allow that too.
#259 [06:44] <KinGP3> me or no
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#261 [06:45] <BaneOfSmite> http://prntscr.com/aynjea
#262 [06:45] <BaneOfSmite> "Also note that the Windows native launcher sets up its own Java installation and uses that by default, so you'll need to allow that too. [19:44] <KinGP3> me or no"
#263 [06:45] <BaneOfSmite> how do i do that?
#264 [06:45] <Andrio> Depends on what firewall you're using...
#265 [06:45] <BaneOfSmite> windows firewall
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#267 [06:46] <Andrio> If it's just Windows Firewall, search on the Start menu for 'allow a program through Windows Firewall'
#268 [06:46] <Andrio> ok
#269 [06:46] <BaneOfSmite> and?
#270 [06:46] <Andrio> That doesn't tell me if any of those is C:\Program Files (x86)\Minecraft\runtime\...
#271 [06:47] <BaneOfSmite> what do i need to allow?
#272 [06:47] * Guest55164 [Guest55164@notlogged] has quit. (Quit: Web client closed)
#273 [06:47] <Andrio> Look in the directory where you installed the launcher, for java.exe and javaw.exe
#274 [06:47] <Andrio> under runtime
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#279 [06:55] <BaneOfSmite> their both allow'd already?.
#280 [06:55] <Andrio> ok...
#281 [06:56] <Andrio> Then it's probably not Windows Firewall.
#282 [06:58] <bora> it worked out well thanks you Andrio <3
#283 [06:58] <Andrio> No problem...
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#289 [07:03] <TsunaVN104> http://paste.ubuntu.com/16145087/
#290 [07:05] <Andrio> TsunaVN104, try installing this driver: https://downloadcenter.intel.com/download/22521/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81503
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#294 [07:16] <Singlish> i need help, i clicked play on minecraft but it dosen't open even afetr 5 mins
#295 [07:18] * sarahska [sarahska@notlogged] has joined #minecrafthelp
#296 [07:26] <Andrio> ??> Singlish launcher/log
#297 [07:26] <Absol> Singlish: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#298 [07:26] <Absol> Singlish: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#299 [07:29] <Singlish> http://paste.ubuntu.com/16145760/
#300 [07:30] <Andrio> OK... show me the log after clicking Play
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#303 [07:34] <Hicham> hello?
#304 [07:34] <Hicham> My question is.
#305 [07:34] <Hicham> When i log into a lan party from my brother. it keeps saying this : java.lang.NullPointerException anyoe ideas?
#306 [07:36] <Hicham> K i'll be patient then xd
#307 [07:38] <Singlish> what
#308 [07:38] <Singlish> it jsut suddenly downloaded
#309 [07:38] <Hicham> Ah np
#310 [07:38] <Hicham> this is my problem
#311 [07:39] <Singlish> yea u need to wait for someone
#312 [07:39] <Hicham> when i try to join a lan party from my brother it keeps sayin this java.lang.NullPointerException
#313 [07:39] <Hicham> oh
#314 [07:39] <Hicham> xd
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#316 [07:41] <soldier711> i get this messege when i join my own servers and my friends also get this international exception: io.netty.handler.codec.decoderexception: the received string length is longer than maximum allowed (52 > 40) how do i fix it?
#317 [07:43] * micha5811x [micha5811x@notlogged] has joined #minecrafthelp
#318 [07:43] <micha5811x> hola
#319 [07:44] * micha5811x [micha5811x@notlogged] has quit. (Client Quit)
#320 [07:45] <soldier711> i get international exception: io.netty.handler.codec.decoderexception: the received string length is longer than maximum allowed (52 > 40) when i join my server pls help me
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#324 [07:46] <soldier711> help pls international exception: io.netty.handler.codec.decoderexception: the received string length is longer than maximum allowed (52 > 40)
#325 [07:49] <soldier711> somebody there?
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#328 [07:51] <Crafter_Tom> Can you help me? I can`t start my Minecraft. I have Windows 10´
#329 [07:52] * Christian_ [Christian_@notlogged] has joined #minecrafthelp
#330 [07:53] <Christian_> So as I take it I can ask a question about minecraft crashing here correct?
#331 [07:53] <Andrio> Crafter_Tom, what happens when you try?
#332 [07:53] <Andrio> Christian_, sure
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#336 [07:55] <Christian_> So my problem is as follows: Whenever I try to join a server, or a singleplayer world, minecraft crashes. I know the cause has something to do with the mod "Effect Status Hud", and "Bspkrs Core". I have the crash report pulled up if needed.
#337 [07:56] <Andrio> Does it work without those mods?
#338 [07:56] <Christian_> Yes,
#339 [07:56] <Andrio> May I see the crash report?
#340 [07:56] <Christian_> Paste it here? Or is there a place for that.
#341 [07:56] <Christian_> Paste it here? Or is there a place for that.
#342 [07:56] * GhostlyViper36 [GhostlyViper36@notlogged] has left #minecrafthelp
#343 [07:56] <Andrio> ??> Christian_ paste
#344 [07:56] <Absol> Christian_: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#345 [07:57] <Christian_> http://paste.ubuntu.com/16146362/
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#348 [07:59] <Andrio> Are you sure that version of Status Effect HUD is compatible with Minecraft 1.8.9?
#349 [07:59] <Christian_> Yes.
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#351 [08:00] <Andrio> Then it looks like a bug...
#352 [08:00] <Andrio> ??> Christian_ mods
#353 [08:00] <Absol> Christian_: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#354 [08:00] <Absol> Christian_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#355 [08:00] * Janete_games [Janete_games@notlogged] has joined #minecrafthelp
#356 [08:00] <Janete_games> s
#357 [08:00] * keira_ [keira_@notlogged] has joined #minecrafthelp
#358 [08:00] <Janete_games> a
#359 [08:00] * Andrio pokes Janete_games's snake with an iron sword.
#359 [08:00] <Christian_> Well, thank you for trying. Have a nice day/night.
#360 [08:00] <Janete_games> ham
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#362 [08:00] <Andrio> no problem.
#363 [08:01] * keira [keira@notlogged] has quit. (Ping timeout: 195 seconds)
#364 [08:01] <Andrio> hang on, that's a spider, not a snake.
#365 [08:01] <keira_> hi
#366 [08:01] * Janete_games [Janete_games@notlogged] has quit. (Client Quit)
#367 [08:02] <keira_> could someone please help me with my minecraft
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#369 [08:02] <Andrio> What's the problem, Keira?
#370 [08:03] * MANH [MANH@notlogged] has joined #minecrafthelp
#371 [08:03] <keira_> my minecraft crashed while downloading and i dunno what to do it also said that something like a drive needs updating but i dunno how to do that
#372 [08:03] <keira_> ??????
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#375 [08:04] <Andrio> That would cause a crash after downloading, not while.
#376 [08:04] <Andrio> ??> keira_ win/DXDiag
#377 [08:04] <Absol> keira_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#379 [08:04] <keira_> thanks
#380 [08:05] <keira_> oh i already tried but i didnt do anything
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#383 [08:06] <keira_> my minecraft said the graphics drivers need updating / fixing
#384 [08:06] <Andrio> keira_, show me the link to your DXDiag report.
#385 [08:06] <keira_> ok
#386 [08:07] <keira_> http://paste.ubuntu.com/16146312/
#387 [08:07] <keira_> there u go
#388 [08:07] <Andrio> keira_, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#389 [08:08] <keira_> ok thanks bye
#390 [08:08] <keira_> bye xx
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#392 [08:09] <Andrio> :o
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#398 [08:24] <Andrio> ??> Wer_ist_das__ scold/PM
#399 [08:24] <Absol> Wer_ist_das__: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
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#403 [08:33] <Singlish> Help again
#404 [08:33] <Singlish> i clicked open and nothing happened
#405 [08:33] <Singlish> http://paste.ubuntu.com/16147274/
#406 [08:35] <Andrio> Is your Internet connection stable?
#407 [08:35] <Singlish> yes
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#410 [08:35] <Singlish> is there a way to show you my internet connection
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#412 [08:36] <Andrio> speedtest.net?
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#423 [08:38] <Singlish> downlaod speed is 15.66 mbps
#424 [08:38] <Singlish> and upload is 9.26
#425 [08:38] <Andrio> That's faster than mine
#426 [08:39] <Singlish> yea
#427 [08:39] <Singlish> idk what's the problem
#428 [08:40] <Andrio> I'd guess that something's blocking the launcher from downloading the game.
#429 [08:40] * little_haylex [little_haylex@notlogged] has quit. (Ping timeout: 195 seconds)
#430 [08:40] <Singlish> like what
#431 [08:40] <Andrio> Either malware or a bad antimalware program
#432 [08:40] <Andrio> Or a misconfigured firewall.
#433 [08:41] <Singlish> how can i fix that
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#437 [08:43] * DenHaag070 [DenHaag070@notlogged] has joined #minecrafthelp
#438 [08:43] <nicosecci> The game crash from 1.9
#439 [08:43] <DenHaag070> My Minecraft isn't working. I just installed it on my pc (Windows 10) but it doesnt work. Can someone help me with it?
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#441 [08:44] <nicosecci> I open minecraft in 1.9, the game starts to laggy. After 5 minutes crashes and shows me the error message "Unable to write core dumps" or something like that. I returned to 1.8.9 and not lag. This goes from 1.9 to date.
#442 [08:44] * DenHaag070 [DenHaag070@notlogged] has quit. (Client Quit)
#443 [08:46] <Zombiechief> my pixel format is not accelerating.
#444 [08:46] * edu [edu@notlogged] has joined #minecrafthelp
#445 [08:46] <edu> hola
#446 [08:46] <edu> alguien me puede ayudar¿?
#447 [08:47] <nicosecci> can you speak in english?
#448 [08:47] <edu> yeap
#449 [08:47] <edu> i have a problem with minecraft
#450 [08:47] <edu> OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread.
#451 [08:48] <Stealing125> Alume when the game does not veus me fair walk it demende me fair and if I do them but its not working
#452 [08:48] <edu> OpenGL: ~~ERROR~~ RuntimeException: No OpenGL context found in the current thread. THATS MY ERROR
#453 [08:48] <Andrio> ??> nicosecci launcher/crash-log
#454 [08:48] <Absol> nicosecci: We need to see your crash log, which appears after a crash.
#455 [08:48] <Absol> nicosecci: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#456 [08:48] <Andrio> Zombiechief and edu, follow the instructions at http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag.
#457 [08:49] <edu> ok thanks i'm gonna see it
#458 [08:50] <edu> i already do that --Andrio--
#459 [08:50] <edu> now?
#460 [08:50] <Andrio> edu, show me the link to your report.
#461 [08:50] <nicosecci> http://paste.ubuntu.com/16147693/
#462 [08:51] <edu> i show you it there
#463 [08:51] <edu> ?
#464 [08:51] <Andrio> Here
#465 [08:51] <edu> http://paste.ubuntu.com/16147536/
#466 [08:51] <Andrio> nicosecci, see http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2627432-1-9-faqs-read-before-posting#2.
#467 [08:51] * Stealing125 [Stealing125@notlogged] has quit. (Ping timeout: 195 seconds)
#468 [08:53] <edu> now? :/
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#470 [08:54] <Zombiechief> im trying to paste my dxdiag report on ubuntu paste ut i dont know how
#471 [08:55] <Andrio> edu, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032.
#472 [08:55] <Andrio> Zombiechief, the instructions say how... where are you lost?
#473 [08:55] <edu> zombie there hace instructions
#474 [08:55] <edu> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#475 [08:57] <edu> ok andrio i'm installing it
#476 [08:58] <edu> when i will finish i say ou
#477 [08:58] <edu> you*
#478 [08:58] <Andrio> ok.
#479 [08:58] <nicosecci> none of these is the solution. I have a 3.10 Ghz PC and a good graphics card, but the game also lags in the menu
#480 [08:59] <nicosecci> CPU, not PC. sorry
#481 [08:59] <Andrio> nicosecci, did you try enabling VSync and VBOs?
#482 [09:00] <nicosecci> yes
#483 [09:02] <nicosecci> I know it's a difficult problem to solve ...
#484 [09:04] * Kanaty12 [Kanaty12@notlogged] has joined #minecrafthelp
#485 [09:04] <edu> andrio i select install software ADM or remove them ??
#486 [09:05] * Frawlok [Frawlok@notlogged] has joined #minecrafthelp
#487 [09:05] <Andrio> ADM?
#488 [09:06] * Frawlok [Frawlok@notlogged] has quit. (Client Quit)
#489 [09:06] * Singlish [Singlish@notlogged] has quit. (Ping timeout: 195 seconds)
#490 [09:06] <edu> AMD SORRY
#491 [09:07] * Kanaty12 [Kanaty12@notlogged] has quit. (Ping timeout: 195 seconds)
#492 [09:08] <nicosecci> Andrio, I'm sorry but I have no time now
#493 [09:08] * nicosecci [nicosecci@notlogged] has quit. (Quit: Web client closed)
#494 [09:08] <edu> andrio i select install software AMD or remove them ?? **
#495 [09:09] <Andrio> :x
#496 [09:09] <Andrio> edu, well, you want to install a driver.
#497 [09:09] <edu> aha.. so install AMD
#498 [09:09] <Andrio> yeah.
#499 [09:09] <Zombiechief> ------------------ System Information ------------------ Time of this report: 4/30/2016, 08:49:07 Machine name: DEADPOOL-PC Operating System: Windows 10 Home 32-bit (10.0, Build 10586) (10586.th2_release_sec.160328-1908) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: OptiPlex 755 BIOS: Ph
#500 [09:11] <edu> andrio i do the custom install or express?
#501 [09:11] <Andrio> Express
#502 [09:11] <Andrio> Zombiechief, that's not it
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#506 [09:13] <Miisur> http://paste.ubuntu.com/16148214/
#507 [09:14] <edu> zombiechief do what say the page that i give you that : http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#508 [09:14] <Miisur> Mi minecraft runs extremly slow when I updatd to Windows10
#509 [09:14] * minicratf [minicratf@notlogged] has joined #minecrafthelp
#510 [09:15] <Miisur> That's what I've done
#511 [09:15] * dominik_nicki_g [dominik_nicki_g@notlogged] has joined #minecrafthelp
#512 [09:16] <edu> miisur say it to andrio
#513 [09:16] <Miisur> Who is andrio?
#514 [09:16] * minicratf [minicratf@notlogged] has quit. (Client Quit)
#515 [09:16] <Zombiechief> ------------------ System Information ------------------ Time of this report: 4/30/2016, 08:49:07 Machine name: DEADPOOL-PC Operating System: Windows 10 Home 32-bit (10.0, Build 10586) (10586.th2_release_sec.160328-1908) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: OptiPlex 755 BIOS: Ph
#516 [09:16] <Andrio> Me?
#517 [09:17] <Andrio> Zombiechief, read step 5 again
#518 [09:17] <Miisur> I¡Okay, May you help me with my troubles? http://paste.ubuntu.com/16148214/
#519 [09:17] <Andrio> Well, that isn't a complete DXDiag report.
#520 [09:17] <Miisur> It is, I think
#521 [09:17] <Zombiechief> thats what im doing
#522 [09:18] <Miisur> I've done what mojang said to do, what is missing?
#523 [09:18] * DenHaag070 [DenHaag070@notlogged] has joined #minecrafthelp
#524 [09:18] <Andrio> Actually, I don't think that was written by Mojang.
#525 [09:18] <Andrio> Miisur, use Ctrl+A to copy the text, not the mouse
#526 [09:18] <Miisur> Oka
#527 [09:18] <Andrio> Zombiechief, no, it isn't.
#528 [09:18] <Miisur> Gonna do it
#529 [09:18] <DenHaag070> Hello. I downloaded Minecraft on my pc (Windows 10) but it doesnt work, can someone help me?
#530 [09:18] <edu> Andrio the install it finished now that's all? i need to do something more?
#531 [09:19] <Andrio> edu, restart the computer
#532 [09:19] <Miisur> Andrio
#533 [09:19] <Andrio> Then see if Minecraft works.
#534 [09:19] <edu> ok :D
#535 [09:19] <Andrio> DenHaag070, what specifically is the problem?
#536 [09:19] <Miisur> Cntrl A just opens a window to open a file
#537 [09:19] <Andrio> Miisur, in Notepad?
#538 [09:19] <Andrio> Are you sure you hit A?
#539 [09:19] <Miisur> The official of windows
#540 [09:20] <Andrio> mm
#541 [09:20] <Miisur> I am
#542 [09:20] <DenHaag070> Lack of updated graphics drivers Andrio
#543 [09:20] <Andrio> Try right clicking the text and selecting Select All.
#544 [09:20] <Andrio> Mm
#545 [09:20] <Andrio> ??> DenHaag070 win/DXDiag
#546 [09:20] <Absol> DenHaag070: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#547 [09:20] <DenHaag070> Yes i did this
#548 [09:20] <Miisur> Now: http://paste.ubuntu.com/16148436/
#549 [09:21] <DenHaag070> Do I need to send the Ubuntu Paste?
#550 [09:21] <Andrio> yes.
#551 [09:21] <DenHaag070> http://paste.ubuntu.com/16147487/
#552 [09:22] <Miisur> Andrio, does it work now?
#553 [09:22] <Andrio> yes.
#554 [09:22] * edu [edu@notlogged] has quit. (Ping timeout: 195 seconds)
#555 [09:22] <Miisur> Okay, I guess I gotta wait for you, no?
#556 [09:22] <Miisur> Okay, I guess I gotta wait for you, no?
#557 [09:23] * cOOlvjp [cOOlvjp@notlogged] has left #minecrafthelp
#558 [09:23] <Andrio> Miisur, tried lowering the video options and enabling VBOs?
#559 [09:24] <Miisur> I did
#560 [09:24] <Miisur> and Vsync too
#561 [09:24] <Andrio> mm
#562 [09:24] <Miisur> Is not question of my PC or minecraft, its a driver issue
#563 [09:25] <Zombiechief> im following the instructions.what am i doing wrong?
#564 [09:25] <Andrio> I don't know bout that, I'm afraid.
#565 [09:25] <Andrio> DenHaag070, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#566 [09:26] <Miisur> And Intel can't update mine, cuz it says it's a driver of the factory or something like that
#567 [09:26] <Andrio> Zombiechief, you're trying to paste the report directly here.
#568 [09:26] <Andrio> You can't do that.
#569 [09:26] <Andrio> You need to use a pastebin.
#570 [09:26] <Andrio> Miisur, that would be Acer, so you can look on their website.
#571 [09:26] <Miisur> what, exactly
#572 [09:26] <Miisur> it is acer
#573 [09:26] <Andrio> A video driver.
#574 [09:27] <Miisur> if I install one, it'll work?
#575 [09:27] <Andrio> Maybe.
#576 [09:27] <DenHaag070> So there is no solution now?
#577 [09:28] <Miisur> I'm trying to find one
#578 [09:30] <Miisur> NXMLTEB002431140E33400
#579 [09:30] * edu [edu@notlogged] has joined #minecrafthelp
#580 [09:30] <edu> hei
#581 [09:30] <Miisur> That's my acer, can't find any video driver
#582 [09:30] <edu> adri ?
#583 [09:30] <edu> i'have a problem :(((
#584 [09:30] <Miisur> it sayis I gotta find it on windows defender
#585 [09:30] <Andrio> huh?
#586 [09:31] * DenHaag070 [DenHaag070@notlogged] has quit. (Quit: Web client closed)
#587 [09:31] <Miisur> Acer
#588 [09:31] <edu> i install the AMD but now when i open the pc again it say .. : you dont have a AMD or dont work :((
#589 [09:31] <Miisur> says I'll find it on WindowsUpdate
#590 [09:31] <Andrio> Windows... Defender?
#591 [09:31] <Andrio> oh
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#594 [09:32] <Miisur> 3 of them available, none for video drivers
#595 [09:32] <edu> and now i see all more big what i do andriano?
#596 [09:32] <edu> andrio*
#597 [09:32] <Miisur> do I update to see what happens?
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#601 [09:35] <Andrio> edu, can you try installing the driver again?
#602 [09:35] <Andrio> Did you restart the PC?
#603 [09:35] <Andrio> Miisur, you can.
#604 [09:35] <Andrio> I doubt it'd help.
#605 [09:36] <Miisur> Okay, Ill be back if I need more help, thanks for everything!
#606 [09:36] <edu> the driver? again ? how the same install of AMD ?
#607 [09:36] * Samsam04 [Samsam04@notlogged] has joined #minecrafthelp
#608 [09:36] <Andrio> yes.
#609 [09:36] <edu> ok i gonna try it
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#615 [09:39] <edu> i0m installing it again wait ...
#616 [09:39] * Miisur [Miisur@notlogged] has quit. (Ping timeout: 195 seconds)
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#619 [09:42] <edu> andrio
#620 [09:42] <edu> i do it but it say the same :(
#621 [09:43] <findsen> hi - i have several times tried to make an avvount, and get a verification mail - i never recieve the mail
#622 [09:43] <edu> are you here?
#623 [09:43] <Andrio> edu, did it appear to finish successfully?
#624 [09:43] <findsen> here ???
#625 [09:43] <edu> yes
#626 [09:44] <findsen> well i need to do the verifivation
#627 [09:44] <findsen> verification
#628 [09:44] <Andrio> edu, then try restarting your PC
#629 [09:44] <Andrio> findsen, what email provider?
#630 [09:44] * FlyingUniZebra [FlyingUniZebra@notlogged] has joined #minecrafthelp
#631 [09:44] <edu> ok
#632 [09:44] <findsen> i i have tried to register as mikkel@findsen.dk and maf@findsen.dk
#633 [09:45] <Andrio> findsen, checked your spam folder and everything?
#634 [09:45] <findsen> i have checked out - i get mail from all my friends - so my mail account os OK
#635 [09:45] <findsen> Yep
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#638 [09:46] <Andrio> ??> findsen account/email-missing
#639 [09:46] <Absol> findsen: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#640 [09:46] <Absol> findsen: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#641 [09:46] <findsen> i'm making the account for my son - i have an account too - and mail for henrik@findsen.dk works perfect
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#644 [09:46] <findsen> I have my own domain
#645 [09:47] * Steven162004 [Steven162004@notlogged] has joined #minecrafthelp
#646 [09:47] <Andrio> Mhm
#647 [09:47] <Steven162004> i have one texture pack and then i will play on an server and then crashed an then they say out of memory
#648 [09:48] <Andrio> Steven162004, it's probably too big; use a lower resolution one.
#649 [09:48] * edu [edu@notlogged] has quit. (Ping timeout: 195 seconds)
#650 [09:48] <Steven162004> ok
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#656 [09:53] <edu> hei i come back
#657 [09:53] * Antek2Julek1 [Antek2Julek1@notlogged] has joined #minecrafthelp
#658 [09:53] <edu> my pc say again : there is no graphics driver installed AMD or AMD driver does not work properly. Install the appropriate driver for your hardware AMD AMD
#659 [09:53] * sarahog [sarahog@notlogged] has joined #minecrafthelp
#660 [09:53] <edu> :(((
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#667 [09:54] <Miisur> Still doesnt work, adrio
#668 [09:54] <Miisur> Still doesnt work, adrio
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#672 [09:55] <edu> anyone?
#673 [09:55] <Miisur> me
#674 [09:55] <Miisur> My update didnt work
#675 [09:55] <Andrio> hm
#676 [09:55] * ronalcamilo [ronalcamilo@notlogged] has quit. (Client Quit)
#677 [09:55] <Miisur> May I send a new dxdiag?
#678 [09:56] <edu> andrio
#679 [09:56] <Miisur> I don't know what to do :S In lost
#680 [09:56] <Miisur> Im*
#681 [09:57] <edu> andrio my pc say again: there is no graphics driver installed AMD or AMD driver does not work properly. Install the appropriate driver for your hardware AMD AMD
#682 [09:57] <Andrio> edu, well, as far as I can tell, that was the appropriate driver. You can go to Windows Update or Device Manager to try to undo the changes.
#683 [09:58] * neersighted [neersighted@notlogged] has joined #minecrafthelp
#684 [09:58] <Andrio> (Search on the Start menu for those.)
#685 [09:58] * Miisur_ [Miisur_@notlogged] has joined #minecrafthelp
#686 [09:58] <Miisur_> Woops Im back
#687 [10:00] * Miisur [Miisur@notlogged] has quit. (Ping timeout: 195 seconds)
#688 [10:00] <Miisur_> What do I do?
#689 [10:01] * hunter222 [hunter222@notlogged] has joined #minecrafthelp
#690 [10:01] <Miisur_> Adrio, do you thi k is there a solution?
#691 [10:01] <Andrio> I'm not sure.
#692 [10:02] <hunter222> hello i got a issue with minecraft when i try to play i. it wants me to update my drivers but i already did. here is a link to my ubuntu
#693 [10:02] <hunter222> http://paste.ubuntu.com/16149426/
#694 [10:02] * Samsam04 [Samsam04@notlogged] has joined #minecrafthelp
#695 [10:02] <edu> andrio how i go at the device manager
#696 [10:02] <CubeTheThird> hunter222, one moment
#697 [10:02] <edu> i dont remember
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#699 [10:02] <CubeTheThird> hunter222, sorry but unfortunately your graphics card is not supported on newer editions of Windows. You will either need to downgrade to Windows 8 (or lower) or use a different computer.
#700 [10:03] <Andrio> edu... search on the Start menu.
#701 [10:03] <hunter222> okay thanks
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#704 [10:03] <Miisur_> and mine, CubeTheThird? what can I do? http://paste.ubuntu.com/16148436/
#705 [10:04] <CubeTheThird> Miisur_, download and install https://downloadcenter.intel.com/download/25860/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
#706 [10:04] <Miisur_> Okay! I'll se if it works, thanks for the help!
#707 [10:04] <Miisur_> Okay! I'll se if it works, thanks for the help!
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#710 [10:05] <victor> victor
#711 [10:05] <victor> i
#712 [10:05] <victor> oi
#713 [10:05] <edu> andrio my pc say about the display adapter : This device not working properly because Windows can not load the drivers required for this device . ( Code 31 )
#714 [10:06] * Samsam04 [Samsam04@notlogged] has quit. (Client Quit)
#715 [10:06] <Andrio> hm
#716 [10:06] <victor> blz
#717 [10:06] <edu> but i have another that it works
#718 [10:06] <Miisur_> CubeTheTrid
#719 [10:06] <victor> thal
#720 [10:06] <CubeTheThird> ..?
#721 [10:06] <Miisur_> it sais the sign is broken or damaged
#722 [10:07] <victor> cú
#723 [10:07] <CubeTheThird> Miisur_, then re-download it
#724 [10:07] <CubeTheThird> Miisur_, then re-download it
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#726 [10:07] <Miisur_> okay!
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#729 [10:12] <Itaquito> HI, I buy minecraft, but when I enter to the launcher it said Demo mode
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#731 [10:12] <CubeTheThird> Itaquito, what username did you register for Minecraft?
#732 [10:13] <Miisur_> CubeTheTrid, is gives me this error: Error: The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer's manufacturer. Setup will exit.
#733 [10:13] <CubeTheThird> uhg of course
#734 [10:13] <Miisur_> What can I do?
#735 [10:14] * therkel39 [therkel39@notlogged] has joined #minecrafthelp
#736 [10:14] <CubeTheThird> Miisur_, try installing this one from acer: http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.15.4248_W10x64_A.zip?acerid=635754868429194634&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20E5-571&OS=ALL&LC=en&BC=ACER&SC=PA_4
#737 [10:14] <Miisur_> Thanks!
#738 [10:14] <Itaquito> LolGamer_893_
#739 [10:15] <CubeTheThird> Itaquito, ok. login to account.mojang.com/me
#740 [10:15] <Itaquito> Ok
#741 [10:16] <Miisur_> Ill see if it works, CubeTheThird
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#745 [10:19] <edu> some one can help me
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#747 [10:20] <CubeTheThird> edu, can I see a dxdiag report?
#748 [10:22] * Miisur_ [Miisur_@notlogged] has quit. (Ping timeout: 195 seconds)
#749 [10:22] <Itaquito> It appers Error! Unknown e-mail address or password. But I think That my password is correct
#750 [10:23] * ahdskjahdkhwdhwo [ahdskjahdkhwdhwo@notlogged] has joined #minecrafthelp
#751 [10:23] <CubeTheThird> Itaquito, can you try resetting your password?
#752 [10:23] <ahdskjahdkhwdhwo> hello.
#753 [10:23] <ahdskjahdkhwdhwo> so
#754 [10:23] <Itaquito> Sure
#755 [10:23] <ahdskjahdkhwdhwo> minecraft isn't working
#756 [10:24] <ahdskjahdkhwdhwo> and to be more specific
#757 [10:24] * AkyLy [AkyLy@notlogged] has joined #minecrafthelp
#758 [10:24] <ahdskjahdkhwdhwo> the first sign of it not working was when minecraft.msi just wouldn't work
#759 [10:24] * edu [edu@notlogged] has quit. (Ping timeout: 195 seconds)
#760 [10:24] <ahdskjahdkhwdhwo> the file was corrupt or whatever
#761 [10:24] <ahdskjahdkhwdhwo> it would install, and then fail
#762 [10:24] <ahdskjahdkhwdhwo> so i tried the old method
#763 [10:25] <ahdskjahdkhwdhwo> and it would just crash a few seconds after loading a world
#764 [10:25] * Miisur [Miisur@notlogged] has joined #minecrafthelp
#765 [10:25] <CubeTheThird> ahdskjahdkhwdhwo, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#766 [10:25] <Itaquito> How can I change my password?
#767 [10:25] * dawidslowik100 [dawidslowik100@notlogged] has joined #minecrafthelp
#768 [10:25] <Miisur> Still does not work, CubeTheThird
#769 [10:25] <ahdskjahdkhwdhwo> aight
#770 [10:25] <Miisur> Do I send a new pastebin?
#771 [10:25] <AkyLy> Helly, i cant login to minecraft.net or the mojang website. They dont accept my LoginName or email adress, i have payed the mc, and migrate it to a mojang acc
#772 [10:26] * dawidslowik100 [dawidslowik100@notlogged] has quit. (Client Quit)
#773 [10:26] <CubeTheThird> Miisur, you couldn't install that one?
#774 [10:26] <CubeTheThird> ??> Itaquito account/reset-password
#775 [10:26] <Absol> Itaquito: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#776 [10:26] <Miisur> I installed it
#777 [10:26] <Absol> Itaquito: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
#778 [10:26] * cal [cal@notlogged] has joined #minecrafthelp
#779 [10:26] <Miisur> but the problem is still there
#780 [10:26] <CubeTheThird> AkyLy, did you try resetting your password?
#781 [10:26] <CubeTheThird> Miisur, what problem exactly?
#782 [10:26] <Miisur> Extreme lag
#783 [10:26] <Miisur> I cant play
#784 [10:27] * edu [edu@notlogged] has joined #minecrafthelp
#785 [10:27] <CubeTheThird> oh
#786 [10:27] <AkyLy> CubeTheThird yes i try it 5th time
#787 [10:27] <CubeTheThird> ??> AkyLy login/throttle
#788 [10:27] <CubeTheThird> ??> AkyLy login/throttle
#789 [10:27] * cal [cal@notlogged] has left #minecrafthelp
#790 [10:27] <Absol> AkyLy: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#791 [10:27] <Absol> AkyLy: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#792 [10:27] <CubeTheThird> Miisur, your computer is a laptop yes?
#793 [10:27] <Miisur> It does not crash, but the game is avout to. It is, do you need the model?
#794 [10:27] <CubeTheThird> Miisur, no, I just need to confirm it's a laptop
#795 [10:27] <Miisur> It is
#796 [10:27] <AkyLy> CubeTheThird, what u mean with login/throttle`?
#797 [10:28] <CubeTheThird> Miisur, is it currently plugged in to power?
#798 [10:28] <CubeTheThird> AkyLy, it's a shortcut for Absol. read what it said
#799 [10:28] <ahdskjahdkhwdhwo> http://paste.ubuntu.com/16150105/
#800 [10:28] <Miisur> yes
#801 [10:28] <Chromaryu> (factoid)
#802 [10:28] <CubeTheThird> ahdskjahdkhwdhwo, in the game's video settings, turn on VBOs
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#804 [10:29] <Miisur> I don't think it will work, I have already done it
#805 [10:29] <ahdskjahdkhwdhwo> ok
#806 [10:30] <Miisur> CubeTheThird, is is on power
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#809 [10:30] <CubeTheThird> Miisur, can you make sure your computer's power settings are set to maximum performance?
#810 [10:30] <Miisur> Okey
#811 [10:30] <AkyLy> CubeTheThird, the same again, i change the password and cant login..
#812 [10:31] <Chromaryu> >.>
#813 [10:31] <Miisur> It wasn't, going to try Minecraft now
#814 [10:32] <Miisur> Still, doesn't work
#815 [10:32] <GreyVulpine> AkyLy - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#816 [10:32] <nix4ewa> my minecraft windows 10 edition is closing right after the mohjang boot-screen. i did a reboot but it didn't helped. does somebody know a solution?
#817 [10:32] <Miisur> CubeTheThird, the problem is still there
#818 [10:33] * maurodestructor [maurodestructor@notlogged] has joined #minecrafthelp
#819 [10:33] <Miisur> It's not lag, its.... can't play
#820 [10:33] <Miisur> while in win8 it ran Perfect
#821 [10:34] <CubeTheThird> Miisur, can you describe it better then?
#822 [10:34] <maurodestructor> hola
#823 [10:34] * AkyLy [AkyLy@notlogged] has quit. (Ping timeout: 195 seconds)
#824 [10:34] <maurodestructor> ablis español
#825 [10:34] <CubeTheThird> nix4ewa, you'll have to check on the minecraft forums for suggestions. We aren't really equipped to assist with the W10 edition here
#826 [10:34] <CubeTheThird> ??> maurodestructor lang/es
#827 [10:34] <Absol> maurodestructor: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#828 [10:35] <maurodestructor> ok pero quienes son
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#830 [10:35] <Miisur> okayIn windows 8 Minecraft run so stable, to 80 FPS, now, in Windows10, there is an extreme lag even in the main screen
#831 [10:35] * ahdskjahdkhwdhwo [ahdskjahdkhwdhwo@notlogged] has quit. (Quit: Web client closed)
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#833 [10:35] <CubeTheThird> Miisur, the lag is specifically low FPS?
#834 [10:35] <maurodestructor> aberaber wat no anda minecraft
#835 [10:36] <CubeTheThird> maurodestructor, we only speak English here
#836 [10:36] <Miisur> Yeah
#837 [10:36] * itaquito [itaquito@notlogged] has joined #minecrafthelp
#838 [10:36] <itaquito> sorry i think that a disconencted
#839 [10:36] <maurodestructor> en espñol tios
#840 [10:36] <CubeTheThird> <Absol> maurodestructor: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#841 [10:36] <Miisur> But I'm talking of 1 PFS stable
#842 [10:37] <CubeTheThird> Miisur, can you tell me what video settings are set for the game?
#843 [10:37] <nix4ewa> cube the thrird, thanks. will go to the forum now
#844 [10:37] * ruangamer54 [ruangamer54@notlogged] has joined #minecrafthelp
#845 [10:37] <maurodestructor> vale soys mojang
#846 [10:37] <Miisur> Okay invertYMouse:false mouseSensitivity:0.5 fov:0.0 gamma:1.0 saturation:0.0 renderDistance:16 guiScale:2 particles:0 bobView:true anaglyph3d:false maxFps:60 fboEnable:true difficulty:2 fancyGraphics:true ao:2 renderClouds:false resourcePacks:["PINKYFLOWER3.zip","SHADED LOGS.zip","LOW SHIELD.zip"] incompatibleResourcePacks:[] lastServer: lang:en_US chatVisibility:0 chatColors:true chatLinks:true chatLinksPrompt:true chatOpacity:0.67
#847 [10:37] <CubeTheThird> Miisur, paste it onto http://paste.ubuntu.com and give the URL here.
#848 [10:37] * charman110507 [charman110507@notlogged] has joined #minecrafthelp
#849 [10:38] <Miisur> Okay!
#850 [10:38] * JdogPlayzYt [JdogPlayzYt@notlogged] has joined #minecrafthelp
#851 [10:38] <Miisur> http://paste.ubuntu.com/16150437/
#852 [10:38] <charman110507> i can't get minecraft to download onto my computer. i get 2 error messages. 2502 and 2503. i already tried to download with my firewall and security turned off
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#856 [10:39] <CubeTheThird> Miisur, can you remove the resource packs?
#857 [10:39] <CubeTheThird> charman110507, what are the exact error messages?
#858 [10:40] <Miisur> now I don't play with resource packs
#859 [10:40] <JdogPlayzYt> Hello :P I have a question. My internet has recently been repaired because we thought it was that lagging me out. It wasn't. Whenever I go to log onto servers it lets me play for about 5 minutes and than I get kicked for timeout what do I do for something like this?
#860 [10:40] <Miisur> the same config, without resourcepacks
#861 [10:40] <charman110507> they just say 2503 then another one pops up 2502
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#863 [10:41] <CubeTheThird> JdogPlayzYt, run a test on speedtest.net
#864 [10:41] <JdogPlayzYt> ok
#865 [10:41] <CubeTheThird> charman110507, just numbers? Nothing else?
#866 [10:41] <Miisur> Still there, 1 FPS ins win10 and 80 stable in win8
#867 [10:41] <charman110507> i'll try again and see what it says. 1 second
#868 [10:41] <CubeTheThird> Miisur, hmm. In-game, hold f3+c until it crashes
#869 [10:42] <Miisur> okay!
#870 [10:42] <CubeTheThird> Miisur, after that, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#873 [10:43] <charman110507> ok the error says "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2503"
#874 [10:43] <JdogPlayzYt> how long should the speed test take?
#875 [10:43] <Miisur> CubeTheThird, it can't crash! LOL!
#876 [10:43] <CubeTheThird> charman110507, oh, so this is just when you're running the .msi installer then
#877 [10:43] <CubeTheThird> Miisur, you may need to do fn + f3 depending on your keyboard
#878 [10:44] <charman110507> yes.
#879 [10:44] <CubeTheThird> charman110507, ok. Open C:\Program Files(x86)\Minecraft
#880 [10:44] <xeetsh> hey, i can't remember my password but the password recovery mail doesn't arrive in my inbox (it is defenetly the right email and i have checked my spam folder)
#881 [10:44] <CubeTheThird> xeetsh, you'll have to contact Mojang about this
#882 [10:44] <CubeTheThird> ??> xeetsh mojang/email
#883 [10:44] <Absol> xeetsh: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#884 [10:44] <Absol> xeetsh: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#885 [10:45] <xeetsh> ok thx
#886 [10:45] <charman110507> not there. doesn't download anything.
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#891 [10:45] <CubeTheThird> charman110507, hmm ok let's try the alternate launcher
#892 [10:46] <CubeTheThird> ??> charman110507 dl/win/alternate
#893 [10:46] <Absol> charman110507: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#894 [10:46] * Miisur_ [Miisur_@notlogged] has joined #minecrafthelp
#895 [10:46] <bandit9000> I moved back in november 2015 can I get help
#896 [10:46] <Miisur_> Nah, does not crash
#897 [10:46] <CubeTheThird> bandit9000, with?
#898 [10:46] <GreyVulpine> Miisur - Laptop, yes?
#899 [10:46] <charman110507> I've done that one too. as soon as it opens it stops and closes.
#900 [10:46] <bandit9000> the account got lost
#901 [10:46] <Miisur_> Yes
#902 [10:46] <bandit9000> I lost the email
#903 [10:46] <GreyVulpine> Miisur - Try Fn+F3+C
#904 [10:46] <CubeTheThird> bandit9000, you can try testing all your emails on http://www.minecraft.net/retrievename
#905 [10:47] <CubeTheThird> charman110507, so the launcher never opens?
#906 [10:47] * Miisur [Miisur@notlogged] has quit. (Ping timeout: 195 seconds)
#907 [10:47] <bandit9000> The email I used is gone
#908 [10:47] <CubeTheThird> bandit9000, ah. You'll have to contact Mojang then
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#911 [10:47] <CubeTheThird> ??> bandit9000 mojang/email
#912 [10:47] <Absol> bandit9000: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#913 [10:47] <Absol> bandit9000: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#914 [10:47] <charman110507> on the .exe it opens my son plays for about 10 secons then it just closes
#915 [10:47] <Miisur> nah, does not crashes
#916 [10:47] <bandit9000> what is their contact number
#917 [10:47] <JdogPlayzYt> My ping is 29ms download speed is 2.71 and upload is .67 cubethethird
#918 [10:47] <CubeTheThird> charman110507, ahh that we can work with
#919 [10:48] <JdogPlayzYt> from the speedtest
#920 [10:48] <CubeTheThird> JdogPlayzYt, ya.. your internet connection speeds are not good enough for multiplayer
#921 [10:48] <Miisur> CubeTheThird, my Minecraft does not crash
#922 [10:48] <JdogPlayzYt> is there a way I can fix it
#923 [10:48] <CubeTheThird> ??> charman110507 launcher/open
#924 [10:48] <Absol> charman110507: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
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#926 [10:48] <CubeTheThird> JdogPlayzYt, get a better internet plan
#927 [10:48] <JdogPlayzYt> because it was fine like a month ago
#928 [10:48] <JdogPlayzYt> because it was fine like a month ago
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#930 [10:49] <CubeTheThird> JdogPlayzYt, do you have any downloading programs open, like torrent programs?
#931 [10:49] <JdogPlayzYt> how would i check that?
#932 [10:49] <CubeTheThird> JdogPlayzYt, if you don't know then you probably don't
#933 [10:49] <JdogPlayzYt> ok
#934 [10:49] <charman110507> it opens. i can log in. click on single player. then click on his world.
#935 [10:49] <CubeTheThird> charman110507, then what?
#936 [10:50] <charman110507> then it goes into world. then it just closes
#937 [10:50] <CubeTheThird> charman110507, does the launcher re-open after it closes?
#938 [10:50] <charman110507> the launcher says this on the last line
#939 [10:50] <charman110507> AL lib: (EE) alc_cleanup: 1 device not closed Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#940 [10:50] <CubeTheThird> charman110507, copy EVERYTHING in the Game Output tab onto http://paste.ubuntu.com and give the URL here.
#941 [10:51] <JdogPlayzYt> Whenever I put my mouse above my server it says my ms is ranging from 21 to 60 though for different servers cube
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#943 [10:51] <CubeTheThird> JdogPlayzYt, ping is not directly related to speed
#944 [10:51] <ice__> can two people share the same minecraft account ?
#945 [10:51] <JdogPlayzYt> ok
#946 [10:52] <charman110507> ok done.
#947 [10:52] * JdogPlayzYt [JdogPlayzYt@notlogged] has quit. (Quit: Web client closed)
#948 [10:52] <charman110507> now what?
#949 [10:52] <Miisur> CubeTheThird, I can't crash Minecraft
#950 [10:52] <CubeTheThird> ice__, technically no. For what purpose though?
#951 [10:52] <CubeTheThird> Miisur, hmm. Let's do a clean install of the game
#952 [10:52] <CubeTheThird> ??> Miisur win/reinst
#953 [10:52] <Absol> Miisur: You may need to reinstall the locally installed files that Minecraft puts into place.
#954 [10:52] <Absol> Miisur: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#957 [10:53] <Miisur> Okay!
#958 [10:53] <ice__> my friend has an account ... he bought me a gift card .. and he told me if he can use my account to access a server that he plays only
#959 [10:53] <charman110507> CubeTheThird, I copied and pasted. Now what???
#960 [10:54] <CubeTheThird> ice__, you should not give your account info to anyone for something like that. It's a violation of the EULA and could have your account revoked
#961 [10:54] <CubeTheThird> charman110507, give the link to your paste here
#962 [10:54] <ice__> i mean he have one and he wants to access mine to enter a server to do stuff
#963 [10:54] <charman110507> http://paste.ubuntu.com/16150789/
#964 [10:54] <CubeTheThird> ice__, and why can't he do that with his own account?
#965 [10:54] <ice__> ok cube i wont
#966 [10:55] <CubeTheThird> charman110507, ok. In the game, before opening singleplayer, click Options -> Video settings, and turn on VBOs
#967 [10:55] <ice__> idrk :/
#968 [10:55] <CubeTheThird> ice__, ya, just don't give anyone your account info. You could have it stolen as well
#969 [10:56] <Miisur> CubeTheThird, still can't crash
#970 [10:56] <ice__> Cube ... he have the gift code number he gave me im scared if i wont let him enter he will steal it back
#971 [10:56] <charman110507> i'm sorry i don't see anything saying VBO's in there.
#972 [10:56] <CubeTheThird> charman110507, you may have to scroll down
#973 [10:57] <charman110507> sorry. ok found it
#974 [10:57] <ice__> i have linked it to my email and i have the gift code he gave me
#975 [10:57] <CubeTheThird> Miisur, you held fn + f3 + c? You have to hold it for a while
#976 [10:57] <Miisur> Yai, I've done it, for 1 minute
#977 [10:57] <CubeTheThird> Miisur, hmm. same lag issue though?
#978 [10:57] <CubeTheThird> ice__, well technically if he gave you the gift code you are the legal owner of the account
#979 [10:57] <charman110507> now just try and go in again?
#980 [10:58] <CubeTheThird> charman110507, that's right
#981 [10:58] <Miisur> ya, same lag issue
#982 [10:58] <Miisur> 1FPS
#983 [10:58] <Miisur> no more
#984 [10:58] <charman110507> but why can't i download it. so i have the icon on my desktop??
#985 [10:58] <ice__> yes cube im..but im just worried :/
#986 [10:58] <CubeTheThird> charman110507, just take the exe and put it on your desktop
#987 [10:59] <ice__> i have a screenshot of a mojang email been sent to me when i submit the code
#988 [10:59] <Miisur> What can I do, CubeTheThird?
#989 [10:59] <charman110507> one last thing Cube, how do i do that with the exe
#990 [10:59] <CubeTheThird> ice__, then it sounds like you have everything you need as proof of owning the account
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#992 [11:00] <CubeTheThird> charman110507, how to put it on your desktop?
#993 [11:00] <ice__> yes cube ...yes
#994 [11:00] <ice__> thnx for supporting me
#995 [11:00] <charman110507> yes
#996 [11:00] <CubeTheThird> charman110507, drag and drop it, or cut/paste ?
#997 [11:00] <ice__> i think that email and the gift code r enough to prove the ownership if something happened to my account
#998 [11:01] <charman110507> oh ok. thank you so much!!!!!
#999 [11:01] <Miisur> What do I have to do to mke it to crash?
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#1002 [11:01] <ice__> bye and thnx for help :)
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#1004 [11:02] <Miisur> CubeTheThird?
#1005 [11:02] * urielsal- is now known as urielsalis
#1006 [11:02] <CubeTheThird> Miisur, don't worry about it. I don't see why you're having such lag, particularly after doing a clean install of the game
#1007 [11:02] <Miisur> Ouch
#1008 [11:02] <CubeTheThird> Miisur, I suppose we could try manually upgrading the drivers from intel
#1009 [11:03] <Miisur> All of them?
#1010 [11:04] <Miisur> Can you give me a link?
#1011 [11:04] <CubeTheThird> Miisur, ok download the zip from this one: https://downloadcenter.intel.com/download/25489/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497
#1012 [11:04] <Miisur> Okay!
#1013 [11:04] * charman110507 [charman110507@notlogged] has quit. (Ping timeout: 195 seconds)
#1014 [11:05] <CubeTheThird> Miisur, let me know when you've finished downloading it
#1015 [11:05] * ice__ [ice__@notlogged] has quit. (Ping timeout: 195 seconds)
#1016 [11:05] <Miisur> Okay!
#1017 [11:05] <Miisur> DO I close MC?
#1018 [11:05] <CubeTheThird> Miisur, sure
#1019 [11:06] <Miisur> Done
#1020 [11:06] <CubeTheThird> Miisur, ok, now extract the contents of the zip into a new folder
#1021 [11:07] <Miisur> thres not a zip
#1022 [11:07] <Miisur> just an installer
#1023 [11:07] <CubeTheThird> ..?
#1024 [11:07] <CubeTheThird> Miisur, I asked you to download the zip
#1025 [11:07] <Miisur> Ah fine srry
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#1027 [11:09] <Miisur> Extracting
#1028 [11:10] <Miisur> done
#1029 [11:10] <CubeTheThird> Miisur, ok, now can you open your device manager?
#1030 [11:10] <Miisur> how?
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#1034 [11:10] <CubeTheThird> Miisur, right-click on My PC -> Manage
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#1036 [11:11] <Miisur> okay!
#1037 [11:11] <CubeTheThird> Miisur, from there you should see the device manager
#1038 [11:11] <Miisur> nope
#1039 [11:12] <CubeTheThird> O.o
#1040 [11:12] <CubeTheThird> Miisur, you're in the Manage menu right?
#1041 [11:12] <Miisur> okay
#1042 [11:12] <Miisur> now
#1043 [11:12] <Miisur> I'm there
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#1045 [11:13] <CubeTheThird> Miisur, ok, in device manager find the Display Adapter
#1046 [11:13] <Miisur> ok
#1047 [11:14] <Miisur> there
#1048 [11:14] <CubeTheThird> Miisur, right-click on the device and choose Update. Browse your computer, and choose the folder where you extracted the files
#1049 [11:15] <Miisur> now
#1050 [11:15] <Miisur> Done
#1051 [11:15] <CubeTheThird> Miisur, after that it should try installing the driver
#1052 [11:15] <Miisur> nope
#1053 [11:16] <Miisur> It sais it's aleady installed
#1054 [11:16] <CubeTheThird> uhg of course
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#1056 [11:16] <Miisur> And?
#1057 [11:17] <CubeTheThird> Miisur, I don't really have any other ideas, save for downgrading windows back to windows 8
#1058 [11:17] <CubeTheThird> Miisur, I don't really have any other ideas, save for downgrading windows back to windows 8
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#1060 [11:18] <Miisur> :C Thanks for you help, CubeTheThird. May I report it to JIRA?
#1061 [11:18] <CubeTheThird> no
#1062 [11:18] <CubeTheThird> Miisur, well if you want, you could wait until 1.9.3 is released. It fixes some performance issues
#1063 [11:18] <Miisur> okay!
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#1065 [11:18] <Miisur> Nope, it happens with every version of minecraft
#1066 [11:18] <Miisur> even 1.5
#1067 [11:19] <CubeTheThird> Miisur, ya the it's definitely not an issue within the game
#1068 [11:19] <Miisur> yeah, are the drivers
#1069 [11:20] <CubeTheThird> Miisur, ya so the only thing I can recommend at this point is downgrading windows
#1070 [11:20] <CubeTheThird> brb
#1071 [11:21] <Miisur> But I want to play in windows 10 too ,C
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#1074 [11:23] <Help123> http://paste.ubuntu.com/16151418/ Need Help
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#1077 [11:26] <CubeTheThird> Help123, one moment
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#1079 [11:27] <CubeTheThird> Help123, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows+7+-+32
#1080 [11:28] <Help123> Ok
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#1086 [11:32] <ThisDidntHappenYesterdahy> http://pastebin.com/Mut9VchN stuck at the "play" button turn into lauching... and no my firewall or anything isnt blocking anything cause it works till today, is it a problem with minecraft that we have to wait for it to auto fix?
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#1088 [11:34] <ThisDidntHappenYesterdahy> its also happening to some of my friends as well and it takes a while for it to "load"
#1089 [11:34] <CubeTheThird> ThisDidntHappenYesterdahy, one moment
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#1091 [11:35] <CubeTheThird> ThisDidntHappenYesterdahy, what anti-virus and firewall software do you have?
#1092 [11:36] <ThisDidntHappenYesterdahy> firewall would be default windows firewall and anti-virus would be windows defender...
#1093 [11:36] <CubeTheThird> ThisDidntHappenYesterdahy, ok let's do a malware scan then
#1094 [11:36] <CubeTheThird> ??> ThisDidntHappenYesterdahy av/adwcleaner
#1095 [11:36] <Absol> ThisDidntHappenYesterdahy: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1096 [11:36] <Absol> ThisDidntHappenYesterdahy: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1097 [11:37] <Dwayne> Hello, yesterday my account wasn't working and I waited for a bit and I logon today to find out neither of my alternate accounts work. I can't log into my minecraft account. I dont know if it was a problem with me changing my in game name from Desolved to 2v2s. Can anyone help me with this?
#1098 [11:37] <Help123> CubeTheThird, Thank you so much!!
#1099 [11:37] <CubeTheThird> no problem
#1100 [11:38] <CubeTheThird> Dwayne, where did you purchase these accounts?
#1101 [11:38] <Dwayne> I purchased them at Wal-Mart
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#1103 [11:38] <Dwayne> And it was around 2 years ago.
#1104 [11:38] <ThisDidntHappenYesterdahy> so i click sacan and then clean right?
#1105 [11:39] <CubeTheThird> Dwayne, so you purchased pre-paid minecraft cards for all of your accounts?
#1106 [11:39] <CubeTheThird> ThisDidntHappenYesterdahy, that's right
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#1108 [11:39] <Dwayne> I went to Wal-Mart with my parents to get minecraft for the first time. I tried it out with the login and it worked. 2 years later it isn't.
#1109 [11:39] <Dwayne> So I guess you could say that.
#1110 [11:40] <FreddyJazzbear> My Minecraft won't update past 1.7.2
#1111 [11:40] <CubeTheThird> Dwayne, you said you have alt accounts though
#1112 [11:40] <Dwayne> Yes
#1113 [11:40] <CubeTheThird> FreddyJazzbear, what happens?
#1114 [11:40] <CubeTheThird> Dwayne, you also purchased these from walmart?
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#1116 [11:40] <Dwayne> I tried logging into it yesterday and it signed me out
#1117 [11:40] <Dwayne> yes sir.
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#1119 [11:40] <FreddyJazzbear> after the mojang screen it just crashes
#1120 [11:41] <CubeTheThird> Dwayne, ok. Are you able to login to account.mojang.com/me ?
#1121 [11:41] <Dwayne> No
#1122 [11:41] <CubeTheThird> FreddyJazzbear, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1123 [11:41] <CubeTheThird> Dwayne, ok. Sounds like your logins are being throttled
#1124 [11:41] <CubeTheThird> ??> Dwayne login/throttle
#1125 [11:41] <Absol> Dwayne: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1126 [11:41] <Absol> Dwayne: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1127 [11:41] <Dwayne> Absol
#1128 [11:41] <Dwayne> Ive waited over 3 hours of time.
#1129 [11:42] <Dwayne> It still hasn't worked
#1130 [11:42] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1131 [11:42] <CubeTheThird> Dwayne, you made no attempts to login to anything during that 3 hours period?
#1132 [11:42] <Dwayne> Heres what exactly happened.
#1133 [11:42] <FreddyJazzbear> here's the URL: http://paste.ubuntu.com/16152297/
#1134 [11:43] <CubeTheThird> ahhh
#1135 [11:43] <CubeTheThird> ??> FreddyJazzbear gpu/intel/965
#1136 [11:43] <Absol> FreddyJazzbear: Due to a bug in the latest drivers from Intel, 965GM video cards are unable to play 1.7.4 and future versions of Minecraft using Microsoft Windows. You will need to buy a new video card or computer, or use Linux to play new versions.
#1137 [11:43] <Absol> FreddyJazzbear: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#1138 [11:44] <FreddyJazzbear> how do you use Linux?
#1139 [11:44] * ThisDidntHappenYesterdahy [ThisDidntHappenYesterdahy@notlogged] has joined #minecrafthelp
#1140 [11:44] <ThisDidntHappenYesterdahy> ok I restarted pc
#1141 [11:44] <urielsalis> FreddyJazzbear, if you have to ask, its not for you
#1142 [11:44] <CubeTheThird> FreddyJazzbear, you can look it up, but it's not likely you'll want to take that route. It's more technical
#1143 [11:45] <Dwayne> Yesterday I was planning on changing my OF cape and it had said "Unknown E-Mail/Password" I didn't take any mind to it. Then I opened up minecraft and it told me to sign in. I attempted to sign in to my alt and into my main account. They didn't work. I thought to myself that it was just an error and that I should just wait until further notice on the next day. Once I waited, I tried to sign in to MC today. It didn't work
#1144 [11:45] <CubeTheThird> ThisDidntHappenYesterdahy, try opening the game now
#1145 [11:45] <Dwayne> signed out and I couldnt sign back in without creating a new password.
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#1147 [11:45] <CubeTheThird> Dwayne, are you on a public network, like at a school or library?
#1148 [11:45] <Dwayne> No
#1149 [11:45] <Dwayne> I'm on a home network
#1150 [11:46] <CubeTheThird> Dwayne, would anyone else on your network try logging into minecraft or a Mojang account?
#1151 [11:46] <Dwayne> No, I'm the only one in the family who plays minecraft
#1152 [11:46] <ThisDidntHappenYesterdahy> It feels the same
#1153 [11:46] <CubeTheThird> Dwayne, hmm you'll have to contact Mojang about it in that case
#1154 [11:46] <CubeTheThird> ??> Dwayne mojang/email
#1155 [11:46] <Absol> Dwayne: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1156 [11:46] <Absol> Dwayne: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1157 [11:46] <ThisDidntHappenYesterdahy> Dont think that clearing is doing anything
#1158 [11:47] <CubeTheThird> ThisDidntHappenYesterdahy, can you send a new paste of your launcher log?
#1159 [11:47] <ThisDidntHappenYesterdahy> ill do it as soon as its done
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#1163 [11:50] <FreddyJazzbear> can I try to do it?
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#1165 [11:50] <ThisDidntHappenYesterdahy> http://pastebin.com/zrEgG4ad
#1166 [11:50] <CubeTheThird> FreddyJazzbear, you're welcome to try using linux, but you'll have to look up guides on how to use it yourself
#1167 [11:51] <CubeTheThird> ThisDidntHappenYesterdahy, ya same issue. Connection issue downloading some of the game files
#1168 [11:51] <CubeTheThird> ??> ThisDidntHappenYesterdahy tools/hjt
#1169 [11:51] <Absol> ThisDidntHappenYesterdahy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1170 [11:51] <Absol> ThisDidntHappenYesterdahy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1172 [11:52] <Pual> ------------------ System Information ------------------ Time of this report: 4/30/2016, 12:46:16 Machine name: USER-PC Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release_sec.160328-1908) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: OptiPlex 780 BIOS: Phoenix RO
#1173 [11:52] <Pual> what I'm I doing wrong?
#1174 [11:52] <CubeTheThird> Pual, paste it onto http://paste.ubuntu.com and give the URL here.
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#1177 [11:54] <Pual> http://paste.ubuntu.com/16152642/
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#1179 [11:55] <CubeTheThird> Pual, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1180 [11:55] <Pual> Holy shit your good!
#1181 [11:55] <Absol> Pual: Please keep it civil
#1182 [11:55] <Pual> can you download a new graphics card?
#1183 [11:56] <urielsalis> Pual, no
#1184 [11:56] <urielsalis> Pual, you have to go to a computer shop and have one installed
#1185 [11:56] <CubeTheThird> Pual, a graphics card is hardware
#1186 [11:56] <Pual> Thank you everyone you just made a 5 yr old happy to know there is a way of actually doing it
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#1189 [11:57] <Dwayne> @Absol I have sent my email to mojang. Is it now just a waiting process?
#1190 [11:57] <urielsalis> Dwayne, yes
#1191 [11:58] <Dwayne> Okay, thank you.
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#1193 [11:58] * urielsalis tips hat
#1193 [11:58] <Dwayne> I'll go now. If I need future help I'll be sure to come to you guys. Bye!
#1194 [11:58] <urielsalis> o/
#1195 [11:58] <ThisDidntHappenYesterdahy> http://paste.ubuntu.com/16152785/
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#1202 [12:00] <CubeTheThird> ThisDidntHappenYesterdahy, according to this you have some avast software installed. Potentially for VPN
#1203 [12:00] <NerdyCurl> Minecraft will not open and I have already paid for it
#1204 [12:00] <Escha> hello, i just formatted my pc to windows 7 it was windows 10 before i formatted it. i couldnt play in w10 so i tried downloading mc and playing it but i cant?? can someone help pls
#1205 [12:00] <CubeTheThird> NerdyCurl, what happens?
#1206 [12:01] <ThisDidntHappenYesterdahy> avast?
#1207 [12:01] <CubeTheThird> Escha, what happens?
#1208 [12:01] <Escha> i just get a crash report
#1209 [12:01] <CubeTheThird> ThisDidntHappenYesterdahy, try using this: https://www.avast.com/uninstall-utility
#1210 [12:01] <CubeTheThird> Escha, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1211 [12:01] <Escha> ok
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#1213 [12:01] <ThisDidntHappenYesterdahy> kk gonna restart pc cya after
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#1215 [12:01] <NerdyCurl> I try to open it and when it says unpacking launcher another tab comes up
#1216 [12:02] <CubeTheThird> NerdyCurl, what tab?
#1217 [12:02] <Escha> http://paste.ubuntu.com/16152896/ here it is
#1218 [12:02] <NerdyCurl> It says that I have to reinstaal Minecraft I have done this but it does not work
#1219 [12:02] <CubeTheThird> Escha, do you have a dxdiag report?
#1220 [12:02] <CubeTheThird> ??> NerdyCurl win/reinst
#1221 [12:02] <Absol> NerdyCurl: You may need to reinstall the locally installed files that Minecraft puts into place.
#1222 [12:02] <Absol> NerdyCurl: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1223 [12:03] <Escha> whats that??
#1224 [12:03] <NerdyCurl> thank you
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#1226 [12:03] <Escha> idk what a dxdiag report is '-'
#1227 [12:03] <CubeTheThird> Escha, can you copy the Launcher Log onto http://paste.ubuntu.com and give the URL here.
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#1229 [12:04] <Escha> ok wait a minute
#1230 [12:04] <Pleasehelp> Can anyone help me? My daughters Minecraft keeps crashing
#1231 [12:05] <CubeTheThird> Pleasehelp, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1232 [12:05] <Pleasehelp> It started with 'building terrain' bug.....finally got passed that and now it keeps crashing
#1233 [12:05] * ThisDidntHappenYesterdahy [ThisDidntHappenYesterdahy@notlogged] has quit. (Ping timeout: 195 seconds)
#1234 [12:05] <Cheesecake> Last night I was playing on mine craft and this morning when I got in the same world all of the work I did yesterday wasn't there anymore.
#1235 [12:06] * FreddyJazzbear [FreddyJazzbear@notlogged] has quit. (Ping timeout: 195 seconds)
#1236 [12:06] <Pleasehelp> It's on a tablet. Does that matter for url?
#1237 [12:06] <CubeTheThird> Pleasehelp, oh, is this Minecraft Pocket Edition?
#1238 [12:06] <Pleasehelp> Yes
#1239 [12:06] <CubeTheThird> Pleasehelp, ah, sorry we don't really assist with PE here. You may want to look on the minecraft forums for solutions
#1240 [12:07] <CubeTheThird> Cheesecake, did your game close improperly? E.g. it crashed?
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#1242 [12:07] <Pleasehelp> Thank you. Is there ANYONE I can call?
#1243 [12:07] <Cheesecake> I'm on pocket edition too
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#1247 [12:08] <CubeTheThird> Cheesecake, ah, sorry then same response
#1248 [12:08] <ThisDidntHappenYesterdahy> so now i test to run minecraft again correct?
#1249 [12:08] <CubeTheThird> ThisDidntHappenYesterdahy, yup
#1250 [12:08] <Cheesecake> Where do I go then???
#1251 [12:09] <CubeTheThird> Cheesecake, the minecraft forums
#1252 [12:10] <Escha> http://paste.ubuntu.com/16153073/ here is my launcher log
#1253 [12:10] <CubeTheThird> Escha, ok that all seems normal
#1254 [12:10] <CubeTheThird> ??> Escha win/dxdiag
#1255 [12:10] <Absol> Escha: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1257 [12:10] <Escha> ok
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#1262 [12:12] <ThisDidntHappenYesterdahy> http://hastebin.com/wocazelosi.tex pretty sure it did nothing again
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#1267 [12:14] <CubeTheThird> ThisDidntHappenYesterdahy, hmm ya same issue. Can you run a test on speedtest.net
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#1270 [12:15] <NerdyCurl> HI I did what absol said but I can not find "minecraft dictionary" does anyone else know what to do
#1271 [12:15] <Escha> http://paste.ubuntu.com/16153233/ here it is
#1272 [12:15] <Stealing125> 16153160
#1273 [12:16] <ThisDidntHappenYesterdahy> http://www.speedtest.net/my-result/5290804183 there ya go
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#1277 [12:17] <NerdyCurl> Hi I tried doing what you said but I did not work can anyone else help
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#1279 [12:17] <CubeTheThird> NerdyCurl, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1280 [12:17] <Nane> Hello. I need help with Fatal Error
#1281 [12:17] <CubeTheThird> Escha, one moment
#1282 [12:17] <Nane> Completely ignored arguments: [--nativeLauncherVersion, 301] [19:06:44] [Client thread/INFO]: Setting user: Adrian208 [19:06:45] [Client thread/INFO]: LWJGL Version: 2.9.4 [19:06:46] [Client thread/INFO]: Reloading ResourceManager: Default [19:06:46] [Sound Library Loader/INFO]: Starting up SoundSystem... [19:06:47] [Thread-5/INFO]: Initializing LWJGL OpenAL [19:06:47] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more information
#1283 [12:17] <CubeTheThird> Nane, paste it onto http://paste.ubuntu.com and give the URL here.
#1284 [12:18] <CubeTheThird> ThisDidntHappenYesterdahy, hmm that's very strange. Your connection speed definitely isn't the issue
#1285 [12:18] <Nane> http://paste.ubuntu.com/16153324/
#1286 [12:18] * CrystalMare is now known as Crystal|AFK
#1287 [12:18] <CubeTheThird> Nane, in the game's video settings, turn on VBOs
#1288 [12:18] <ThisDidntHappenYesterdahy> so this could be a mojang fuck up? ;-;
#1289 [12:18] <Absol> ThisDidntHappenYesterdahy: Please keep it civil
#1290 [12:18] <CubeTheThird> Escha, download and install https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#1291 [12:19] <Escha> oh ok
#1292 [12:19] <CubeTheThird> ThisDidntHappenYesterdahy, I don't think so. I expect you've got something on your computer creating connection issues
#1293 [12:19] <CubeTheThird> ThisDidntHappenYesterdahy, lets do a different malware scan
#1294 [12:20] <ThisDidntHappenYesterdahy> ok
#1295 [12:20] <CubeTheThird> ??> ThisDidntHappenYesterdahy av/malwarebytes
#1296 [12:20] <Absol> ThisDidntHappenYesterdahy: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1297 [12:20] <Absol> ThisDidntHappenYesterdahy: Download it here: http://www.malwarebytes.org/
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#1300 [12:22] <Nane> CubeTheThird, Thank you. It seems to be running ok now!!!
#1301 [12:22] <CubeTheThird> ah good
#1302 [12:22] <Nane> My soon will be very pleased now :) Thanks agian!
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#1305 [12:24] <Efekan> hello
#1306 [12:24] <Efekan> i have a problem
#1307 [12:24] <CubeTheThird> Efekan, which is?
#1308 [12:25] <Efekan> when i log in minecraft come support
#1309 [12:25] <Efekan> paste
#1310 [12:25] <CubeTheThird> Efekan, give a link to your paste here
#1311 [12:25] <Efekan> and then 'fix the problems'
#1312 [12:25] <Efekan> oke
#1313 [12:25] <Efekan> 16153332
#1314 [12:26] <Efekan> that?
#1315 [12:26] <CubeTheThird> Efekan, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
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#1317 [12:27] <NerdyCurl> I can't find Game launcher
#1318 [12:27] <CubeTheThird> NerdyCurl, .. what? it's the program you use to launch the game
#1319 [12:28] <NerdyCurl> Well there is not an Edit profile part of it
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#1321 [12:28] <NerdyCurl> I'll just keep on looking
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#1325 [12:30] <CubeTheThird> NerdyCurl, like this: http://storage3.static.itmages.com/i/16/0430/h_1462037412_5964729_fb02aaa6a5.png
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#1338 [12:40] <abby> I tried to download a texture back (which never worked) but when I logged back in ALL MY WORLDS ARE GONE! It's like I am logging in for the first time! Please help!!
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#1341 [12:41] <GetRektMerica> Well my minecraft was running fine until one day I can't even go into one of my single player not multiplayer servers before it crashes.
#1342 [12:42] <abby> did downloading a third party texture pack cause everything I built to disappear???
#1343 [12:42] * minemaster3939 [minemaster3939@notlogged] has joined #minecrafthelp
#1344 [12:44] <abby> Where did all my worlds go??? It's loading as if it's the first time logging on??
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#1349 [12:45] <TurkDarthJoker> hi ?
#1350 [12:45] <urielsalis> hi TurkDarthJoker
#1351 [12:46] <abby> how do I get my world's back??
#1352 [12:46] <TurkDarthJoker> I have a very big ussue on my Minecraft map
#1353 [12:46] <urielsalis> abby, in minecraft pe?
#1354 [12:46] <urielsalis> TurkDarthJoker, what is the issue?
#1355 [12:46] <TurkDarthJoker> answer his proplem first I can wai
#1356 [12:46] <TurkDarthJoker> wait
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#1360 [12:47] <abby> urielsalis, what do you mean minecraft pe?
#1361 [12:48] <TurkDarthJoker> I can't enter my Minecraft map , when I try to enter my pc is dying and sometimes gives blue ecran . If I enter it it will be very very buggly and lalggy like :
#1362 [12:48] <abby> I'm playing a mac single player
#1363 [12:48] <TurkDarthJoker> l can't ride my horse it took too long
#1364 [12:48] <TurkDarthJoker> I can't place blocks
#1365 [12:48] <urielsalis> ??> abby mac/.minecraft
#1366 [12:48] <Absol> abby: To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: ~/Library/Application Support/minecraft, and click Go.
#1367 [12:48] <TurkDarthJoker> some things I was build is disseppeared
#1368 [12:49] <TurkDarthJoker> I was build a ship on water but there is a little snowy place in there no
#1369 [12:49] <urielsalis> TurkDarthJoker, the some things dissapearing might be a HDD error, but if your pc is generally dying, I dont think we can help with that here
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#1371 [12:49] <TurkDarthJoker> I can enter that map over a year
#1372 [12:50] <urielsalis> TurkDarthJoker, if you are getting BSODs, backup all your info and take it to a computer shop
#1373 [12:50] <TurkDarthJoker> But I can't enter that my pc do a program verification
#1374 [12:51] <TurkDarthJoker> My pc is good he can even open games like Pay Day 2
#1375 [12:51] <TurkDarthJoker> Also I can enter other maps
#1376 [12:51] <urielsalis> TurkDarthJoker, im not saying that
#1377 [12:51] * DukeTaco [DukeTaco@notlogged] has joined #minecrafthelp
#1378 [12:51] <urielsalis> TurkDarthJoker, im saying that if your PC is showing blue screens of death, you should backup all your info and take it to a computer shop
#1379 [12:51] <urielsalis> TurkDarthJoker, as you never know when it might finish dying
#1380 [12:52] <DukeTaco> what
#1381 [12:52] * DukeTaco [DukeTaco@notlogged] has quit. (Client Quit)
#1382 [12:52] <TurkDarthJoker> Also when I open the map some parts was dissepperad , some building are gone , there are some trees at a quartzs , more buggy than farlands
#1383 [12:53] * NerdyCurl [NerdyCurl@notlogged] has quit. (Ping timeout: 195 seconds)
#1384 [12:53] * ThisDidntHappenYesterdahy [ThisDidntHappenYesterdahy@notlogged] has quit. (Ping timeout: 195 seconds)
#1385 [12:53] <TurkDarthJoker> My pc do a files verification this things happen after this
#1386 [12:53] <urielsalis> TurkDarthJoker, Take it to a computer shop
#1387 [12:53] <urielsalis> TurkDarthJoker, your HDD is dying
#1388 [12:54] <TurkDarthJoker> What about missing buildings ?
#1389 [12:54] <urielsalis> <urielsalis> TurkDarthJoker, the some things dissapearing might be a HDD error
#1390 [12:54] * Froino [Froino@notlogged] has quit. (Quit: Web client closed)
#1391 [12:54] * Ryan_ [Ryan_@notlogged] has joined #minecrafthelp
#1392 [12:55] <TurkDarthJoker> Hmmm interesting but why this things isn't happen to other maps ?
#1393 [12:55] * abby [abby@notlogged] has quit. (Ping timeout: 195 seconds)
#1394 [12:55] * RogueDragon [RogueDragon@notlogged] has joined #minecrafthelp
#1395 [12:55] <urielsalis> TurkDarthJoker, HDD errors are always random
#1396 [12:55] <TurkDarthJoker> Okey thanks
#1397 [12:55] <RogueDragon> Hello, I was wondering if someone can help with an ongoing problem i have
#1398 [12:56] * ThisDidntHappenYesterdahy [ThisDidntHappenYesterdahy@notlogged] has joined #minecrafthelp
#1399 [12:56] <urielsalis> RogueDragon, sure, just ask
#1400 [12:56] * TurkDarthJoker_ [TurkDarthJoker_@notlogged] has joined #minecrafthelp
#1401 [12:57] <TurkDarthJoker_> I want report a bug from 1.9
#1402 [12:57] <urielsalis> TurkDarthJoker_, go to bugs.mojang.com, search for it and if its not already reported, do so
#1403 [12:57] <TurkDarthJoker_> okey
#1404 [12:57] <RogueDragon> Lately I have had problems adding new servers to my server list, except for a few. I have reinstalled MC, trusted the application in my Firewall, and still nothing has changed
#1405 [12:59] * abby [abby@notlogged] has joined #minecrafthelp
#1406 [12:59] * TurkDarthJoker [TurkDarthJoker@notlogged] has quit. (Ping timeout: 195 seconds)
#1407 [12:59] <urielsalis> RogueDragon, what happens when you try?
#1408 [13:00] <RogueDragon> It continues to say the server is pinging, and then there is no connection shown.
#1409 [13:00] <TurkDarthJoker_> well I think nobody report it
#1410 [13:00] <abby> i found the locally stored files but how do I open them?
#1411 [13:01] * tyler [tyler@notlogged] has joined #minecrafthelp
#1412 [13:01] <tyler> http://paste.ubuntu.com/16154661/
#1413 [13:01] <TurkDarthJoker_> When I fly with my elytra , If I open my survival menu , the player model will be upside down
#1414 [13:01] * tyler is now known as Guest26640
#1415 [13:01] <TurkDarthJoker_> I have a picture
#1416 [13:01] <urielsalis> RogueDragon, can you give me an example of the server?
#1417 [13:01] <urielsalis> TurkDarthJoker_, please share it
#1418 [13:01] <Guest26640> you can look at my specs here i have been trying to play minecraft it says my drivers are bad even though i have the current update something about pixel problem
#1419 [13:01] <urielsalis> abby, they are there?
#1420 [13:02] <RogueDragon> sure, like a screenshot?
#1421 [13:02] <urielsalis> Guest26640, onem oment
#1422 [13:02] <urielsalis> RogueDragon, ip is fine
#1423 [13:02] <Guest26640> http://paste.ubuntu.com/16154661/
#1424 [13:02] <urielsalis> Guest26640, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 7 or use another PC or if you have a desktop PC, buy a new graphics card
#1425 [13:02] <TurkDarthJoker_> wait bit
#1426 [13:02] <urielsalis> urielsalis, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1427 [13:02] <abby> ureielsalis, yes I think so, there a folder called mine craft and folders inside those folders
#1428 [13:02] <urielsalis> abby, there is a saves folder inside minecraft?
#1429 [13:03] <Guest26640> ok is it easy to downgrade
#1430 [13:03] <urielsalis> Guest26640, should be
#1431 [13:03] <urielsalis> Guest26640, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1432 [13:03] <RogueDragon> The server I have been trying to connect is us.lichcraft.com
#1433 [13:03] <Guest26640> thank yuo for that, will it fix the problem
#1434 [13:03] * Pufulete [Pufulete@notlogged] has quit. (Ping timeout: 195 seconds)
#1435 [13:03] <urielsalis> Guest26640, should, if not come back here
#1436 [13:04] <TurkDarthJoker_> how can I send the picture
#1437 [13:04] * moipaulo [moipaulo@notlogged] has joined #minecrafthelp
#1438 [13:04] * gggg [gggg@notlogged] has joined #minecrafthelp
#1439 [13:04] <abby> urielsalis, I will look. don't leave, I'm a little slow at this
#1440 [13:04] <ThisDidntHappenYesterdahy> http://pastebin.com/j4pa49WM still have the error
#1441 [13:04] <urielsalis> RogueDragon, that server looks down
#1442 [13:04] <urielsalis> abby, im not leaving
#1443 [13:05] <moipaulo> my minecraft does not start
#1444 [13:05] <TurkDarthJoker_> How can I send the picture
#1445 [13:05] <urielsalis> ThisDidntHappenYesterdahy, please run a speeed test in speedtest.net
#1446 [13:05] <urielsalis> ??> TurkDarthJoker_ imgur
#1447 [13:05] <Absol> TurkDarthJoker_: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#1448 [13:05] <urielsalis> moipaulo, what happens when you try?
#1449 [13:05] * gggg [gggg@notlogged] has quit. (Client Quit)
#1450 [13:06] <ThisDidntHappenYesterdahy> already ran a speed test
#1451 [13:06] <moipaulo> error mesage
#1452 [13:06] <urielsalis> ThisDidntHappenYesterdahy, can you give me the results?
#1453 [13:06] <urielsalis> moipaulo, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1454 [13:06] <ThisDidntHappenYesterdahy> Was instructed by CubeTheThird awhile ago
#1455 [13:06] <RogueDragon> it does? hmm... cause whenever I'm in a skype call, my friends say to go to a different server, which they can access, and I can't. Another example rsmv.net
#1456 [13:06] <moipaulo> http://paste.ubuntu.com/16154700/
#1457 [13:07] <urielsalis> RogueDragon, that is also down
#1458 [13:07] <urielsalis> ThisDidntHappenYesterdahy, can you give me the results?
#1459 [13:07] <urielsalis> moipaulo, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 7 or use another PC or if you have a desktop PC, buy a new graphics card
#1460 [13:07] <TurkDarthJoker_> http://imgur.com/edit
#1461 [13:07] <urielsalis> moipaulo, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1462 [13:07] <RogueDragon> Really? This is very odd...
#1463 [13:07] * charmore [charmore@notlogged] has joined #minecrafthelp
#1464 [13:07] <urielsalis> TurkDarthJoker_, thats not a image, thats the homepage
#1465 [13:08] <moipaulo> thanks
#1466 [13:08] <ThisDidntHappenYesterdahy> http://www.speedtest.net/my-result/5290804183
#1467 [13:08] <RogueDragon> Let me find a random server, and try that IP
#1468 [13:08] <abby> urielsalis, yes there is a saves folder!
#1469 [13:08] <TurkDarthJoker_> oh sorry
#1470 [13:08] * charmore [charmore@notlogged] has quit. (Client Quit)
#1471 [13:08] <urielsalis> RogueDragon, try with mctest.ae97.net
#1472 [13:08] <urielsalis> abby, and inside there is your world?
#1473 [13:08] * gamerLouise [gamerLouise@notlogged] has joined #minecrafthelp
#1474 [13:09] <TurkDarthJoker_> http://imgur.com/tMAdoD9
#1475 [13:09] <abby> urielsalis, yes. it shows my world but when i login its not there
#1476 [13:09] <urielsalis> ??> ThisDidntHappenYesterdahy tools/hjt
#1477 [13:09] <Absol> ThisDidntHappenYesterdahy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1478 [13:09] <Absol> ThisDidntHappenYesterdahy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1479 [13:09] <urielsalis> abby, can you give me the path where you are?
#1480 [13:10] * JuiceTraYT [JuiceTraYT@notlogged] has joined #minecrafthelp
#1481 [13:10] <ThisDidntHappenYesterdahy> already tried that
#1482 [13:10] <abby> urielsalis, I'm sorry! I don't know what that means! what path? If you can explain I'll give you whatever will help
#1483 [13:11] <urielsalis> ThisDidntHappenYesterdahy, give me the report please
#1484 [13:11] * _Itz_AdByGamerHD [_Itz_AdByGamerHD@notlogged] has joined #minecrafthelp
#1485 [13:11] <urielsalis> abby, the complete path to the folder where you are
#1486 [13:11] <JuiceTraYT> Hi I need help with my minecraft i cant login are servers down or something when i log in this is what i see https://gyazo.com/3bb81c5470f23f292cb64909b2c9ab4a
#1487 [13:11] <ThisDidntHappenYesterdahy> http://paste.ubuntu.com/16152785/
#1488 [13:12] <urielsalis> JuiceTraYT, what antivirus you have?
#1489 [13:12] <JuiceTraYT> SuperShield
#1490 [13:12] * gamerLouise [gamerLouise@notlogged] has quit. (Client Quit)
#1491 [13:12] * Ryan_ [Ryan_@notlogged] has quit. (Ping timeout: 195 seconds)
#1492 [13:12] <urielsalis> ??> JuiceTraYT av/hjt
#1493 [13:12] <urielsalis> ??> JuiceTraYT tools/hjt
#1494 [13:12] <Absol> JuiceTraYT: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1495 [13:12] <Absol> JuiceTraYT: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1496 [13:12] <urielsalis> ??> ThisDidntHappenYesterdahy av/malwarebytes
#1497 [13:12] <Absol> ThisDidntHappenYesterdahy: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1498 [13:12] <Absol> ThisDidntHappenYesterdahy: Download it here: http://www.malwarebytes.org/
#1499 [13:12] * mickiy [mickiy@notlogged] has joined #minecrafthelp
#1500 [13:12] <ThisDidntHappenYesterdahy> already did that
#1501 [13:12] <urielsalis> ThisDidntHappenYesterdahy, run a scan with that and clean everything it finds
#1502 [13:13] * _Itz_AdByGamerHD [_Itz_AdByGamerHD@notlogged] has quit. (Client Quit)
#1503 [13:13] <ThisDidntHappenYesterdahy> and also did that
#1504 [13:13] <urielsalis> ThisDidntHappenYesterdahy, uninstall pingzapper
#1505 [13:13] * mickiy [mickiy@notlogged] has quit. (Client Quit)
#1506 [13:15] * juan [juan@notlogged] has joined #minecrafthelp
#1507 [13:15] <abby> urielsalis, its applications--minecraft--saves--then a bunch of folders in saves
#1508 [13:15] * Porkyle [Porkyle@notlogged] has quit. (Ping timeout: 198 seconds)
#1509 [13:15] <juan> ehfe7ikjoweoeoifuywehfhwe
#1510 [13:15] <juan> effwhuhasdhydiggiwrkfekfk
#1511 [13:15] <urielsalis> abby, and can you start Minecraft again and make a new profile please?
#1512 [13:15] <juan> dssdluifkdlukgUIJKNWKLFDJKG
#1513 [13:15] <juan> GNFGKLRLSDGHRQHGLÑRGBNBLGFDF
#1514 [13:15] <juan> FJVHÑDFJISDIJFSDLGKFHGAKLFHSDKGHUIO
#1515 [13:15] <JuiceTraYT> http://paste.ubuntu.com/16155124/
#1516 [13:15] <ThisDidntHappenYesterdahy> uninstalling pingzapper did nothing
#1517 [13:15] <juan> GSKLÑDHGslkfllknjgsjhlojlh
#1518 [13:15] <urielsalis> ThisDidntHappenYesterdahy, reboot your pc before trying again
#1519 [13:16] * juan [juan@notlogged] has quit. (Client Quit)
#1520 [13:16] <JuiceTraYT> @Absol here i did it http://paste.ubuntu.com/16155124/
#1521 [13:16] <urielsalis> ??> JuiceTraYT av/malwarebytes
#1522 [13:16] <Absol> JuiceTraYT: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1523 [13:16] <Absol> JuiceTraYT: Download it here: http://www.malwarebytes.org/
#1524 [13:16] <urielsalis> JuiceTraYT, run a scan with that
#1525 [13:16] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#1526 [13:16] <abby> urielsalis, a new profile? new user name and all, like create a whole new profile? I can do that, just double checking!
#1527 [13:16] <JuiceTraYT> I have a malware bot
#1528 [13:17] <JuiceTraYT> i payed money for it
#1529 [13:17] <urielsalis> abby, no
#1530 [13:17] <JuiceTraYT> its called supershield
#1531 [13:17] * moipaulo [moipaulo@notlogged] has quit. (Ping timeout: 195 seconds)
#1532 [13:17] * Melanie [Melanie@notlogged] has joined #minecrafthelp
#1533 [13:17] <urielsalis> JuiceTraYT, malwarebytes is free
#1534 [13:17] * MLG_Peppa_Pig [MLG_Peppa_Pig@notlogged] has joined #minecrafthelp
#1535 [13:17] <JuiceTraYT> No
#1536 [13:17] <urielsalis> JuiceTraYT, and you only have to run a scan with that
#1537 [13:17] <JuiceTraYT> After that try and sign in?
#1538 [13:17] <abby> urielsalis, ok what do you mean make a new profile?
#1539 [13:18] <urielsalis> abby, once you logged in, in the launcher click new profile
#1540 [13:18] * Melanie [Melanie@notlogged] has quit. (Client Quit)
#1541 [13:18] <urielsalis> JuiceTraYT, http://www.bleepingcomputer.com/forums/t/523305/pc-matic-whats-the-good-or-bad-word/
#1542 [13:18] <JuiceTraYT> alright
#1543 [13:19] <JuiceTraYT> malwarebytes wont download
#1544 [13:19] * ThisDidntHappenYesterdahy [ThisDidntHappenYesterdahy@notlogged] has quit. (Ping timeout: 195 seconds)
#1545 [13:19] <RogueDragon> The test server is fine to log into
#1546 [13:19] <TurkDarthJoker_> http://imgur.com/tMAdoD9
#1547 [13:19] <urielsalis> JuiceTraYT, and if you want to continue using supershield, you have to allow minecraft through it
#1548 [13:20] <urielsalis> RogueDragon, see, its a issue with those servers, they are dwn
#1549 [13:20] <JuiceTraYT> Noi urielsalis malwarebytes wont download
#1550 [13:20] <JuiceTraYT> it keeps loading but wont stop refreshing
#1551 [13:20] <urielsalis> TurkDarthJoker_, wait, how did ride a elytra? AFAIK is not in vanilla minecraft
#1552 [13:20] <RogueDragon> Hmm... ok then, that actually helps a lot
#1553 [13:20] <RogueDragon> thank you
#1554 [13:20] <urielsalis> JuiceTraYT, from what I read about that AV, I suggest that you request a refund
#1555 [13:21] * ThisDidntHappenYesterdahy [ThisDidntHappenYesterdahy@notlogged] has joined #minecrafthelp
#1556 [13:21] <abby> urielsalis, n the profile info it gives me the option of a new profile name or a copy of my old profile...?
#1557 [13:21] <urielsalis> JuiceTraYT, use a more well known solution, or even a free one like avast
#1558 [13:21] <ThisDidntHappenYesterdahy> still the same
#1559 [13:21] <urielsalis> abby, and new one
#1560 [13:21] <abby> ok
#1561 [13:21] <urielsalis> ThisDidntHappenYesterdahy, what error does it show?
#1562 [13:22] <ThisDidntHappenYesterdahy> the same?
#1563 [13:22] <urielsalis> ThisDidntHappenYesterdahy, can you give it to me again?
#1564 [13:22] * Crystal|AFK is now known as CrystalMare
#1565 [13:22] * Porkyle [Porkyle@notlogged] has joined #minecrafthelp
#1566 [13:22] * Tonadohd200 [Tonadohd200@notlogged] has joined #minecrafthelp
#1567 [13:22] <JuiceTraYT> This is what it does it doesnt stop loading
#1568 [13:22] <JuiceTraYT> https://gyazo.com/eb7d62d1198952f9f7a1d3db71561703
#1569 [13:23] * CrystalMare is now known as Crystal|AFK
#1570 [13:23] <urielsalis> JuiceTraYT, uninstall Super Shield and all PC Matic software
#1571 [13:23] <urielsalis> JuiceTraYT, its even detected as malware by a lot of tools
#1572 [13:24] <JuiceTraYT> k k
#1573 [13:24] * RogueDragon [RogueDragon@notlogged] has quit. (Ping timeout: 195 seconds)
#1574 [13:25] <ThisDidntHappenYesterdahy> http://pastebin.com/tEtK9aTP
#1575 [13:25] <abby> urielsalis, what about the other options? do I click the box that says game directory? the address listed there is the library one you first sent me
#1576 [13:25] <urielsalis> abby, dont click anything else, just create it like default
#1577 [13:25] <abby> ok
#1578 [13:25] * Tonadohd200 [Tonadohd200@notlogged] has quit. (Ping timeout: 195 seconds)
#1579 [13:26] <CubeTheThird> ThisDidntHappenYesterdahy, what happens when you open this link: https://libraries.minecraft.net/io/netty/netty-all/4.0.23.Final/netty-all-4.0.23.Final.jar
#1580 [13:26] <JuiceTraYT> it wont let me uninstall it
#1581 [13:26] <abby> ok, got it. now what?
#1582 [13:26] <urielsalis> JuiceTraYT, what does it say when you try?
#1583 [13:26] <JuiceTraYT> Error while trying to delete program files
#1584 [13:26] * lolDzim [lolDzim@notlogged] has joined #minecrafthelp
#1585 [13:26] * lolDzim [lolDzim@notlogged] has joined #minecrafthelp
#1586 [13:27] * JuiceTraYT [JuiceTraYT@notlogged] has left #minecrafthelp
#1587 [13:27] <ThisDidntHappenYesterdahy> http://prntscr.com/ayrtr2 this
#1588 [13:27] <ThisDidntHappenYesterdahy> a download
#1589 [13:27] * lolDzim [lolDzim@notlogged] has quit. (Client Quit)
#1590 [13:27] * JuiceTraYT [JuiceTraYT@notlogged] has joined #minecrafthelp
#1591 [13:27] <CubeTheThird> ThisDidntHappenYesterdahy, ok, and if you press keep and let it download, does it finish?
#1592 [13:27] <JuiceTraYT> There sorry i accidentally disconnected
#1593 [13:27] <abby> urielsalis, now I have the option of my old profile or new one in the launcher. now what?
#1594 [13:27] <urielsalis> JuiceTraYT, you dont uninstall programs by deleting the program files folder...
#1595 [13:28] <TurkDarthJoker_> I don't understand the question
#1596 [13:28] <JuiceTraYT> no i know
#1597 [13:28] <JuiceTraYT> it went to where it said uninstall
#1598 [13:28] <urielsalis> JuiceTraYT, you go to control panel, remove programs, select it and uninstall it
#1599 [13:28] <JuiceTraYT> it wont let me
#1600 [13:28] <ThisDidntHappenYesterdahy> its "starting..."
#1601 [13:28] <ThisDidntHappenYesterdahy> and i think it froze
#1602 [13:28] <urielsalis> JuiceTraYT, then you will have to take it to a specialist in a computer shop that can remove that thing
#1603 [13:28] <TurkDarthJoker_> It is normal Minecraft
#1604 [13:28] <urielsalis> JuiceTraYT, (not being able to easily uninstall it its also something malware does)
#1605 [13:28] <JuiceTraYT> k
#1606 [13:29] <CubeTheThird> TurkDarthJoker_, your issue looks like a bug that occurs when you fly and move into unloaded chunks (e.g. teleport)
#1607 [13:29] <TurkDarthJoker_> yes
#1608 [13:29] <TurkDarthJoker_> that screen happens always
#1609 [13:30] <TurkDarthJoker_> every time I ride a elytra
#1610 [13:30] <TurkDarthJoker_> That survival scrren look like that
#1611 [13:30] <CubeTheThird> TurkDarthJoker_, ya that's normal
#1612 [13:31] <TurkDarthJoker_> It happens to loaded chunks too
#1613 [13:31] * asdcxzqwr [asdcxzqwr@notlogged] has joined #minecrafthelp
#1614 [13:31] <CubeTheThird> TurkDarthJoker_, yes that's normal
#1615 [13:31] <abby> urielsalis, are you still there?
#1616 [13:31] <CubeTheThird> TurkDarthJoker_, I thought your issue was different
#1617 [13:31] * leo [leo@notlogged] has joined #minecrafthelp
#1618 [13:31] <urielsalis> abby, yes
#1619 [13:32] * leo [leo@notlogged] has quit. (Client Quit)
#1620 [13:32] <abby> urielsalis, I made a new profile, now what?
#1621 [13:32] <urielsalis> abby, press play with that profile selected
#1622 [13:33] * charleet [charleet@notlogged] has joined #minecrafthelp
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#1625 [13:34] * TurkDarthJoker_ [TurkDarthJoker_@notlogged] has quit. (Ping timeout: 195 seconds)
#1626 [13:34] <abby> urielsalis, I clicked play. It came up the same way, no worlds! were they suppose to be there?
#1627 [13:34] <urielsalis> abby, should
#1628 [13:34] <urielsalis> abby, hmm
#1629 [13:34] * JuiceTraYT [JuiceTraYT@notlogged] has quit. (Quit: Web client closed)
#1630 [13:35] <urielsalis> ??> abby tools/teamviewer/quick-support
#1631 [13:35] <Absol> abby: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#1632 [13:35] <Absol> abby: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
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#1635 [13:35] <ThisDidntHappenYesterdahy> http://prntscr.com/ayrxp7 its just frozen like this
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#1638 [13:37] <CubeTheThird> ThisDidntHappenYesterdahy, hmm that's very strange..
#1639 [13:37] <CubeTheThird> ThisDidntHappenYesterdahy, and this only started occurring recently?
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#1641 [13:38] <ThisDidntHappenYesterdahy> if im not wrong yup
#1642 [13:39] <abby> urielsalis, where do I find tools?
#1643 [13:39] <CubeTheThird> ThisDidntHappenYesterdahy, did you recently get a new router/modem?
#1644 [13:39] <ThisDidntHappenYesterdahy> nope
#1645 [13:39] <CubeTheThird> hmm
#1646 [13:40] <ThisDidntHappenYesterdahy> does the download work for u?
#1647 [13:40] <ThisDidntHappenYesterdahy> o.O now it works
#1648 [13:40] <CubeTheThird> ThisDidntHappenYesterdahy, yes, I was able to download it without issue
#1649 [13:40] <urielsalis> abby, follow absol instructions
#1650 [13:40] <CubeTheThird> oh?
#1651 [13:40] <ThisDidntHappenYesterdahy> as in the download
#1652 [13:40] <CubeTheThird> ThisDidntHappenYesterdahy, ok try closing and re-opening the launcher
#1653 [13:40] <abby> urielsalis, I clicked play. It came up the same way, no worlds! were they suppose to be there?
#1654 [13:40] <ThisDidntHappenYesterdahy> okay... it just fixed itself
#1655 [13:41] <abby> ok ignore that last post
#1656 [13:41] <ThisDidntHappenYesterdahy> o.O
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#1658 [13:41] <ThisDidntHappenYesterdahy> well im glad its fixed
#1659 [13:41] <urielsalis> ??> abby tools/teamviewer
#1660 [13:41] <Absol> abby: Teamviewer is a remote access software, which enables other people to, with your permission, access your computer remotely and attempt to perform troubleshooting and diagnostics.
#1661 [13:41] <CubeTheThird> ya glad it works now
#1662 [13:41] <Absol> abby: Teamviewer's website is here: http://www.teamviewer.com/en/index.aspx
#1663 [13:41] <ThisDidntHappenYesterdahy> well as much as i wanna fix the problem once and for all i think ill come back if it happens again
#1664 [13:42] <ThisDidntHappenYesterdahy> bye~ ty for everything <3
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#1669 [13:45] <Mario3075> why isnt my minecraft working?
#1670 [13:46] <urielsalis> Mario3075, what happens when you try?
#1671 [13:46] <Mario3075> it crashes
#1672 [13:46] <Zarwerx> i can't open mimecraft 1.9, what can i do?
#1673 [13:46] <urielsalis> Mario3075, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1674 [13:46] <urielsalis> Zarwerx, what happens when you try?
#1675 [13:46] <Zarwerx> not open de launcher game. only load and stop
#1676 [13:47] <Mario3075> http://paste.ubuntu.com/16155984/
#1677 [13:47] <urielsalis> Zarwerx, can you be more specific?
#1678 [13:47] <urielsalis> Mario3075, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#1679 [13:48] <Zarwerx> i can play in other versions excpect 1.9
#1680 [13:48] <Mario3075> http://paste.ubuntu.com/16155925/
#1681 [13:48] <urielsalis> Zarwerx, Please start the game and navigate to "Options" then "Video Settings". Then Turn VBO and Vsync ON.
#1682 [13:48] <urielsalis> Mario3075, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 7 or use another PC or if you have a desktop PC, buy a new graphics card
#1683 [13:48] <urielsalis> urielsalis, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1684 [13:48] <Mario3075> i dont want to downgrade to windows 7! my dad wont let me!!!
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#1686 [13:49] <damaris> ayuda
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#1689 [13:50] <damaris> no lo puedo descargar
#1690 [13:50] <Mario3075> i refuse to downgrade
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#1693 [13:50] <urielsalis> Mario3075, you have a laptop or a desktop pc?
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#1695 [13:50] <Mario3075> laptop
#1696 [13:50] <urielsalis> Mario3075, then you either have to downgrade, or dont play minecraft in that pc
#1697 [13:50] <urielsalis> Mario3075, then you either have to downgrade, or dont play minecraft in that pc
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#1700 [13:50] <Mario3075> my dad wont let me
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#1702 [13:50] <Mario3075> he will be pissed if i do it
#1703 [13:50] <Absol> Mario3075: Please keep it civil
#1704 [13:51] <Mario3075> :(
#1705 [13:51] <Zarwerx> where is Vsync?
#1706 [13:51] <urielsalis> Zarwerx, also in video settings
#1707 [13:51] <urielsalis> Mario3075, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 7 or use another PC or if you have a desktop PC, buy a new graphics card
#1708 [13:51] <urielsalis> Mario3075, tell him that
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#1710 [13:51] <Mario3075> do i have to downgrade?
#1711 [13:51] <urielsalis> Mario3075, if there are no drivers, is generally because the manufacturer(Intel in this case) decided it was not worth it to upgrade it anymore as its too old
#1712 [13:51] <urielsalis> Mario3075, so yes
#1713 [13:52] <Mario3075> darn!
#1714 [13:52] <Zarwerx> framerate?
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#1717 [13:52] <Mario3075> is there a way without downgrading
#1718 [13:52] <urielsalis> Zarwerx, what do you mean?
#1719 [13:52] <urielsalis> Mario3075, using another pc
#1720 [13:53] <Zarwerx> in max framerate: vsync?
#1721 [13:53] <Mario3075> do you know how to downgrade?
#1722 [13:53] <urielsalis> Mario3075, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1723 [13:53] <Pearl-Curl22> how fo i fix the pixle format?
#1724 [13:53] <urielsalis> Pearl-Curl22, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#1725 [13:53] <Mario3075> thanks
#1726 [13:53] <urielsalis> Zarwerx, enable vsync and VBO in video settings
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#1730 [13:55] <Pearl-Curl22> i tried following those directions but i dont know what to do next
#1731 [13:56] <urielsalis> Pearl-Curl22, give me the link to your dxdiag
#1732 [13:56] <Pearl-Curl22> like my information?
#1733 [13:57] <abby> urielsalis, I downloaded it and have an account and a password but I'm not sure how to run it? how do I get the helper information?
#1734 [13:57] <urielsalis> Pearl-Curl22, the dxdiag contains no personal information
#1735 [13:57] <urielsalis> ??> abby tools/teamviewer/send-info
#1736 [13:57] <Absol> abby: After you have downloaded and installed TeamViewer, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#1737 [13:57] <urielsalis> abby, helper name is urielsalis
#1738 [13:57] <Pearl-Curl22> i know this is going to sound stupied but how do i give you the link
#1739 [13:58] <urielsalis> Pearl-Curl22, just paste it here
#1740 [13:58] <Pearl-Curl22> the only thing that i have right now is the Ubuntu pastebin
#1741 [13:58] <urielsalis> Pearl-Curl22, give me the link to that
#1742 [13:58] <Pearl-Curl22> ok
#1743 [13:59] <Pearl-Curl22> http://paste.ubuntu.com/16156060/
#1744 [13:59] <urielsalis> Pearl-Curl22, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 8.1 or use another PC or if you have a desktop PC, buy a new graphics card
#1745 [13:59] <urielsalis> Pearl-Curl22, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1746 [14:00] <Pearl-Curl22> so your saying that i cant play minecraft on this computer that im using
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#1749 [14:01] <urielsalis> Pearl-Curl22, without downgrading, yes
#1750 [14:01] <Pearl-Curl22> okay thanks so i guess i need to downgrade my computer
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#1754 [14:03] <abby> urielsalis, like that?
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#1756 [14:05] <Sami> I have a windows computer that just updated and im having problems with it. Its saying something about the graphics driver. ive tried to follow all the instructions it has given me but i just cant figure it out.
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#1758 [14:06] <dkef> # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffdf5e060dc, pid=18324, tid=15096 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig75icd64.dll+0x5560dc] # # Failed to write core dump. Minidumps are no
#1759 [14:06] <dkef> i have this erorµ
#1760 [14:07] <dkef> # An error report file with more information is saved as: # C:\Users\huybr\AppData\Roaming\.minecraft\hs_err_pid18324.log # # If you would like to submit a bug report, please visit: # http://bugreport.sun.com/bugreport/crash.jsp # The crash happened outside the Java Virtual Machine in native code. # See problematic frame for where to report the bug. # AL lib: (EE) alc_cleanup: 1 device not closed Java HotSpot(TM) 64-Bit Server VM wa
#1761 [14:08] <urielsalis> dkef, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1766 [14:09] <Sami> http://paste.ubuntu.com/16156376/
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#1772 [14:12] <Sami> http://paste.ubuntu.com/16156376/
#1773 [14:15] <urielsalis> Sami, one moment
#1774 [14:15] <urielsalis> Sami, download and install https://downloadcenter.intel.com/download/25860/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
#1775 [14:18] <Sami> thank you!
#1776 [14:18] * urielsalis tips hat
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#1780 [14:21] <dkef> <urielsalis> http://paste.ubuntu.com/16156850/
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#1783 [14:22] <urielsalis> dkef, Please start the game and navigate to "Options" then "Video Settings". Then Turn VBO and Vsync ON.
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#1785 [14:23] <dkef> thenks you so match
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#1801 [14:46] <Luke_Mar> Hi everyone. I speak english a little because I'm french. Can you help me? I Don't start Minecraft because he is crash anytime. http://paste.ubuntu.com/16157362/
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#1806 [14:49] <Jboss312> 2016-04-30 15:49:15,827 WARN Unable to instantiate org.fusesource.jansi.WindowsAnsiOutputStream [15:49:15] [main/INFO]: Loading tweak class name net.minecraftforge.fml.common.launcher.FMLTweaker [15:49:15] [main/ERROR]: Unable to launch java.lang.ClassNotFoundException: net.minecraftforge.fml.common.launcher.FMLTweaker at java.net.URLClassLoader$1.run(URLClassLoader.java:372) ~[?:1.8.0_25] at java.net.URLClassLoader$1.run(URLClassLo
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#1811 [14:52] <Jboss312> 2016-04-30 15:49:15,827 WARN Unable to instantiate org.fusesource.jansi.WindowsAnsiOutputStream [15:49:15] [main/INFO]: Loading tweak class name net.minecraftforge.fml.common.launcher.FMLTweaker [15:49:15] [main/ERROR]: Unable to launch java.lang.ClassNotFoundException: net.minecraftforge.fml.common.launcher.FMLTweaker at java.net.URLClassLoader$1.run(URLClassLoader.java:372) ~[?:1.8.0_25] at java.net.URLClassLoader$1.run(URLClassLo
#1812 [14:52] <urielsalis> ??> Jboss312 mods
#1813 [14:52] <Absol> Jboss312: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1814 [14:52] <Absol> Jboss312: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1815 [14:52] <Jboss312> ok sorry about that
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#1817 [14:53] <urielsalis> Jboss312, np
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#1821 [14:54] <briangameplays> hola
#1822 [14:55] <briangameplays> hi
#1823 [14:55] <briangameplays> hola o hi hola or hi
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#1826 [14:55] <briangameplays> hi
#1827 [14:55] <briangameplays> serius
#1828 [14:56] <briangameplays> hi
#1829 [14:56] <briangameplays> hi
#1830 [14:56] <briangameplays> hi
#1831 [14:56] <briangameplays> hi
#1832 [14:56] * Absol kicked briangameplays from #minecrafthelp (Reason: riangameplays :Stop spamming)
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#1834 [14:57] <briangameplays> hola necesito ayuda con un problema en el windows 10 que dice que no el formato de pixeles no esta acelerado
#1835 [14:57] * graapeaplesauce [graapeaplesauce@notlogged] has joined #minecrafthelp
#1836 [14:58] <briangameplays> hi i need help with a problem in Windows 10 that says no pixel format is not accelerated
#1837 [14:59] <briangameplays> aqui esta la pgani que me dijo el programa que les diera
#1838 [14:59] <briangameplays> aqui esta la pgani que me dijo el programa que les diera
#1839 [14:59] * graapeaplesauce [graapeaplesauce@notlogged] has left #minecrafthelp
#1840 [15:00] <briangameplays> here is the link of a report that the page told me to give them
#1841 [15:00] <briangameplays> http://paste.ubuntu.com/16157574/
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#1843 [15:00] <briangameplays> hi i need help with a problem in Windows 10 that says no pixel format is not accelerated
#1844 [15:01] <briangameplays> here is the link of a report that the page told me to give them
#1845 [15:01] <briangameplays> http://paste.ubuntu.com/16157574/
#1846 [15:03] <briangameplays> ....
#1847 [15:04] <briangameplays> hi i need help with a problem in Windows 10 that says that tjhe pixel format is not accelerated, here is the link of a report that the page told me to give them, http://paste.ubuntu.com/16157574/
#1848 [15:08] <briangameplays> ok
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#1853 [15:19] <CubeTheThird> briangameplays, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#1855 [15:26] <cantgetminecrafttowork> I updated to windows 10 and now cant get my son's minecraft to load. It is giving me a Pixel Format Not Accelerated error.
#1856 [15:26] <urielsalis> cantgetminecrafttowork, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#1857 [15:26] <cantgetminecrafttowork> I tried updating my video drivers, but no luck
#1858 [15:27] <cantgetminecrafttowork> http://paste.ubuntu.com/16157945/
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#1861 [15:29] <CubeTheThird> cantgetminecrafttowork, there are no windows 10 drivers for your graphics card. YOu can try installing the ones for windows 8: http://www.nvidia.com/download/driverResults.aspx/82758/en-us
#1862 [15:30] <Ben_> [16:26:01 INFO]: Minecraft Launcher 1.6.61 (through bootstrap 100) started on osx... [16:26:01 INFO]: Current time is Apr 30, 2016 4:26:01 PM [16:26:01 INFO]: System.getProperty('os.name') == 'Mac OS X' [16:26:01 INFO]: System.getProperty('os.version') == '10.10.2' [16:26:01 INFO]: System.getProperty('os.arch') == 'x86_64' [16:26:01 INFO]: System.getProperty('java.version') == '1.8.0_74' [16:26:01 INFO]: System.getProperty('java.ven
#1863 [15:30] <urielsalis> Ben_, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#1866 [15:31] <briangameplays> ok
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#1868 [15:33] <Ben_> I am having issues launching the game. The error is "Cannot run program "/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/bin/java"
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#1872 [15:35] <briangameplays> here is the link of the unbutu
#1873 [15:35] <briangameplays> http://paste.ubuntu.com/16157574/
#1874 [15:35] <urielsalis> Ben_, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1877 [15:35] <urielsalis> briangameplays, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 7 or use another PC or if you have a desktop PC, buy a new graphics card
#1878 [15:36] <urielsalis> briangameplays, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1879 [15:37] <briangameplays> i give you this link http://paste.ubuntu.com/16157574/ this is the link of my problem
#1880 [15:37] <Ben_> here is the link http://paste.ubuntu.com/16158511/
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#1882 [15:38] <briangameplays> and what i have tod do whit this link?
#1883 [15:38] <cantgetminecrafttowork> Thanks Cubethethird, that worked!
#1884 [15:38] <CubeTheThird> awesome!
#1885 [15:38] <urielsalis> briangameplays, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 7 or use another PC or if you have a desktop PC, buy a new graphics card
#1886 [15:38] <urielsalis> briangameplays, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1887 [15:38] <Ben_> that is the link to my problem
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#1889 [15:39] <cantgetminecrafttowork> off to Forge now!
#1890 [15:39] <briangameplays> wft
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#1892 [15:39] <urielsalis> Ben_, download the newest launcher from minecraft.net/download
#1893 [15:39] <briangameplays> and what i have to do whit your link
#1894 [15:39] <urielsalis> briangameplays, nothing now, I just told you 2 times what to do
#1895 [15:40] <briangameplays> ok
#1896 [15:40] * iarejebuslol [iarejebuslol@notlogged] has joined #minecrafthelp
#1897 [15:40] <briangameplays> but whe i revereting my information erase?
#1898 [15:40] <iarejebuslol> '-'
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#1902 [15:41] <briangameplays> the question is that, my information erase when i reverting my windows 10 install
#1903 [15:42] <briangameplays> ???
#1904 [15:42] <Ben_> I have downloaded the newest launcher an I still have the same problem
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#1906 [15:42] <urielsalis> briangameplays, I dont think so
#1907 [15:43] <briangameplays> ok
#1908 [15:46] <briangameplays> t hanks for the help urielsalis
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#1918 [15:58] <FinnDolph> i updated to windows 10 and it crashed saying i need to update my drivers
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#1922 [16:02] <FinnDolph> has anyone else had this problem
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#1925 [16:05] <Blazestorm1021> Failed to connect to the server java.lang.NullPointerException: group
#1926 [16:05] <Blazestorm1021> I don't know what to do >-<
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#1930 [16:10] <Blazestorm1021> Is anyone there that can help
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#1932 [16:11] <CubeTheThird> Blazestorm1021, what anti-virus and firewall software do you have?
#1933 [16:12] <Blazestorm1021> Mcafee, I'm pretty sure (and this verizon thing associated with mcafee)
#1934 [16:12] <Guest18058> My screen keeps crash
#1935 [16:14] <Ben_> @urielsalis, I downloaded the newest launcher and I am getting the same issue as before
#1936 [16:15] <Blazestorm1021> I've seen a video saying that I should uninstall mcafee, but i'm a little worried about trying that,
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#1942 [16:18] <Blazestorm1021> Does anyone here know how to fix this problem: Failed to connect to server java.lang.NullPointerException: group
#1943 [16:18] <DION_GAMER> PREMIUM
#1944 [16:19] <Blazestorm1021> I have Mcafee as well (and this Verizon thing that's associated with mcafee)
#1945 [16:19] <Blazestorm1021> I have Mcafee as well (and this Verizon thing that's associated with mcafee)
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#1950 [16:20] <CoolDude420> Help me
#1951 [16:22] <urielsalis> ??> Blazestorm1021 av/mcafee/uninstall
#1952 [16:22] <Absol> Blazestorm1021: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1953 [16:22] <Blazestorm1021> If i uninstall it, will I be able to reinstall it later?
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#1956 [16:25] <Jack> Hi, so my friend as a " joke " changed my name to something really messed up
#1957 [16:25] <Jack> is there a way for it to be fixed?
#1958 [16:25] * Jack is now known as Guest36299
#1959 [16:26] <Blazestorm1021> There's definitely a way to change your minecraft username
#1960 [16:26] <Guest36299> yea, but my friend changed it to something really messed up
#1961 [16:26] <Guest36299> is there a way I can change it back?
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#1964 [16:27] <Blazestorm1021> I don't remember how, but yea
#1965 [16:27] <Blazestorm1021> you can change it back
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#1968 [16:27] <Blazestorm1021> or if your old username doesn't work, then just add like a number or something to it
#1969 [16:27] <Guest36299> I need to wait 30 days, but I dont want to join servers with this name...
#1970 [16:28] <Blazestorm1021> Just look it up online, and theres this website that I used before to change my username
#1971 [16:28] <Guest36299> was it mojang?
#1972 [16:28] <urielsalis> Guest36299, you have to wait 30 days
#1973 [16:28] <urielsalis> Guest36299, no other way
#1974 [16:29] <Blazestorm1021> it works like changing your skin, you just type in the name you want and wait like a minute and it will be changed
#1975 [16:29] <Guest36299> im going to speak to support about it
#1976 [16:29] <urielsalis> Blazestorm1021, there not site that does that
#1977 [16:29] <Blazestorm1021> How recently did someone change your name
#1978 [16:29] <urielsalis> Blazestorm1021, and have you already uninstalled mcafee?
#1979 [16:29] <Blazestorm1021> I already asked that if i uninstall it, is there a way I can reinstall it later?
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#1981 [16:30] <urielsalis> Blazestorm1021, yes. but we recommend something like Avast
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#1983 [16:30] <urielsalis> Blazestorm1021, as Mcafee is known to interfiere with minecraft login and server-joining process
#1984 [16:30] <Blazestorm1021> My family is low on money and the only ad blocker we have is mcafee
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#1986 [16:31] <Blazestorm1021> And I've played minecraft with mcafee before,
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#1988 [16:31] <urielsalis> Blazestorm1021, mcfee is not a an adblocker, something like ublock origin is
#1989 [16:31] <Blazestorm1021> But i had a new hardrive thing installed and now it won't let me use minecraft
#1990 [16:31] <urielsalis> Blazestorm1021, avast is free and better than mcafee
#1991 [16:31] <Blazestorm1021> Does it cost anything?
#1992 [16:31] <urielsalis> Blazestorm1021, no
#1993 [16:32] <urielsalis> Blazestorm1021, Paid AV are generally worse than free alternatives
#1994 [16:32] <Blazestorm1021> Let me look up some info on avast,
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#1998 [16:34] <urielsalis> Blazestorm1021, want a video from the creator of Mcafee? https://www.youtube.com/watch?v=bKgf5PaBzyg
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#2000 [16:35] <brendan_> hey
#2001 [16:35] <urielsalis> hi brendan_
#2002 [16:35] <brendan_> can you help me with minecraft windows 10 beta for free
#2003 [16:36] <urielsalis> brendan_, you want to get minecraft windows 10 beta for free?
#2004 [16:36] <brendan_> yes but i cant find where to look to get it
#2005 [16:36] <urielsalis> brendan_, from the windows store, or getting the free redeem code from account.mojang.com if you own the pc version
#2006 [16:36] <brendan_> ohhh okay
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#2008 [16:37] <brendan_> thanks
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#2010 [16:38] <Blazestorm1021> I'm going to figure all of this out later, but right now I gtg
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#2019 [16:52] <CoolDude420> I deleted my account with minecraft on it. do i have to buy it agian
#2020 [16:52] <CoolDude420> HELP
#2021 [16:52] <CoolDude420> HELP
#2022 [16:53] <CoolDude420> HELPPPPPP
#2023 [16:55] * Chase1234567 [Chase1234567@notlogged] has joined #minecrafthelp
#2024 [16:56] <CoolDude420> HELLPLLPLPLPLPLPLPPPP
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#2026 [16:57] <Chase1234567> In minecraft Xbox one edition how do you become invisible on the maps?
#2027 [16:57] <CubeTheThird> Chase1234567, what do you mean by "on the maps"?
#2028 [16:58] <Chase1234567> How do you remove your ping on the map so that other players can't see you on their map
#2029 [16:58] <CubeTheThird> Chase1234567, I don't know if that can be done. You might want to ask on the minecraft forums about that
#2030 [16:59] <Chase1234567> Hmm ok thank you
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#2042 [17:08] <Bill123445> Can I turn of my ping on the map so that other players can't see me on their maps?
#2043 [17:08] <Bill123445> On minecraft Xbox one
#2044 [17:08] <CubeTheThird> Bill123445, not sure why you expect a different answer
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#2048 [17:12] <g0ldmistcar> minecraft crashes everytime i open it. says "pixel format not accelerated" dxdiag: http://paste.ubuntu.com/16159760/
#2049 [17:12] * KilllerJJFrost [KilllerJJFrost@notlogged] has joined #minecrafthelp
#2050 [17:12] <CubeTheThird> g0ldmistcar, one moment
#2051 [17:13] <KilllerJJFrost> http://paste.ubuntu.com/16159956/
#2052 [17:13] <CubeTheThird> g0ldmistcar, ok. Delete your game launcher and install the newer (.msi) one from https://minecraft.net/download
#2053 [17:13] <KilllerJJFrost> im getting the pixel format not accelerated problem and all my drivers are updated
#2054 [17:13] <CubeTheThird> KilllerJJFrost, download and install https://downloadcenter.intel.com/download/20601/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
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#2064 [17:27] <niclas2001gamer> hallo
#2065 [17:28] <sdfsadf> my minecraft java update isnt working
#2066 [17:28] <niclas2001gamer> ´hallo
#2067 [17:28] <sdfsadf> haloo
#2068 [17:28] <sdfsadf> hallo
#2069 [17:28] <niclas2001gamer> ich kan nicht mer aus einen server draus
#2070 [17:29] <CubeTheThird> ??> niclas2001gamer lang/de
#2071 [17:29] <Absol> niclas2001gamer: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#2072 [17:29] <CubeTheThird> sdfsadf, what's the problem exactly?
#2073 [17:29] <sdfsadf> everytime i try to enter an online server my minecraft crashes
#2074 [17:29] <niclas2001gamer> I can not go to a server
#2075 [17:30] <CubeTheThird> niclas2001gamer, what happens when you try?
#2076 [17:30] <CubeTheThird> sdfsadf, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2077 [17:31] <niclas2001gamer> there it is
#2078 [17:31] <niclas2001gamer> internal server error
#2079 [17:32] <sdfsadf> it says something about java
#2080 [17:33] <niclas2001gamer> and what
#2081 [17:34] <CubeTheThird> niclas2001gamer, does this happen with any server?
#2082 [17:34] <CubeTheThird> sdfsadf, what does it say exactly?"
#2083 [17:36] <sdfsadf> Java Hotspot(TM) 64-Bit Server VM Wanring : Using incremental CMS is deprecated and will likey be removed in a future release
#2084 [17:36] <CubeTheThird> sdfsadf, please paste the full thing onto http://paste.ubuntu.com and give the URL here.
#2085 [17:36] <niclas2001gamer> this is because only one server where I play
#2086 [17:37] <CubeTheThird> niclas2001gamer, please test on this server: mctest.ae97.net
#2087 [17:39] <niclas2001gamer> that does not work
#2088 [17:40] <sdfsadf> i pasted it
#2089 [17:42] <sdfsadf> hello ?
#2090 [17:42] * Rzero [Rzero@notlogged] has joined #minecrafthelp
#2091 [17:42] <Rzero> My account was stolen and the email was changed
#2092 [17:42] <Rzero> what do i do
#2093 [17:42] <Rzero> what do i do
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#2097 [17:44] <BRAYAN> GBBB
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#2100 [17:49] <Eichlompop> its keep giveing my crash Report
#2101 [17:50] <CubeTheThird> Eichlompop, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#2102 [17:50] <Eichlompop> http://paste.ubuntu.com/16160337/
#2103 [17:50] <Eichlompop> pixel problems or something like that ?
#2104 [17:50] <CubeTheThird> Eichlompop, one moment
#2105 [17:51] * Dom0_ [Dom0_@notlogged] has joined #minecrafthelp
#2106 [17:51] <Dom0_> i am unable to login to my account due to unkown answers to security questions and inability to access my old email
#2107 [17:52] <CubeTheThird> Dom0_, you'll have to contact Mojang about that
#2108 [17:52] <CubeTheThird> ??> Dom0_ mojang/email
#2109 [17:52] <Absol> Dom0_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2110 [17:52] <Absol> Dom0_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2111 [17:52] <Dom0_> thank you
#2112 [17:54] <CubeTheThird> Eichlompop, delete your minecraft launcher and install the newer one (.msi) from https://minecraft.net/download
#2113 [17:55] <Eichlompop> thank u i am trying
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#2121 [18:00] <curnal> hello
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#2131 [18:08] <miuruna> conect
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#2137 [18:13] <luizandre> dedezynho2016anjdrezynho@gmail.com
#2138 [18:14] <luizandre> dede_luizandre@hotmail.com
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#2144 [18:34] <BonelessCarton8> i just transfred minecraft to my new PC but when i join a game it crashes
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#2147 [18:40] <Andrew_> Hello i am a having a problem with my minecraft, it keeps crashing when i try to open up a server or a single player world. Thisseemed to start happenign when i changed my username, any help will be much apreciated!
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#2151 [18:44] <Andrew_> Hello i am a having a problem with my minecraft, it keeps crashing when i try to open up a server or a single player world. This seemed to start happening when i changed my username, any help will be much apreciated!
#2152 [18:46] <Edward> Hello me and my friend went on minecraft and it said plz register to do this when we all ready are register and we put in our passwords and that's when it said it we tried register it and it wouldn't still work please help me
#2153 [18:46] * Mya23 [Mya23@notlogged] has joined #minecrafthelp
#2154 [18:47] <Edward> Hello
#2155 [18:47] <Mya23> its me
#2156 [18:47] <Edward> Please help me
#2157 [18:47] <Edward> I need help so bad
#2158 [18:47] <Edward> So bad
#2159 [18:48] <Mya23> Me too
#2160 [18:48] <Edward> I love minecraft
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#2162 [18:48] <DiamondPig> hi
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#2164 [18:49] <Mya23> Something has been going on with my Minecraft and my friends so please help
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#2166 [18:50] <Mya23> I love Minecraft but it's not working
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#2173 [18:53] <DiamondPig> Does anyone have any alt accounts I may have? I only need one and it's fore a YT series :(
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#2175 [18:54] <DiamondPig> hi
#2176 [18:54] <Elaina> Help!! I just got the new Minecraft update today and for some reason when I build something turn off my phone turn my phone back on and go back into Minecraft the thing that I had just made in Minecraft suddenly elites
#2177 [18:54] <urielsalis> DiamondPig, nobody is going to give you an account
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#2179 [18:54] <Marcus> Can anyone here help me?
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#2181 [18:54] <urielsalis> Elaina, you have to save your world before turning your phone off
#2182 [18:54] <urielsalis> Marcus, justask
#2183 [18:54] <DiamondPig> Why not! I promise I am not the real DiamondPig. I am jus getting ehr an alt
#2184 [18:54] * fabiancuervo [fabiancuervo@notlogged] has joined #minecrafthelp
#2185 [18:54] <DiamondPig> tPLS
#2186 [18:54] <DiamondPig> PLS
#2187 [18:54] <DiamondPig> PLS
#2188 [18:54] * Absol kicked DiamondPig from #minecrafthelp (Reason: iamondPig :Stop spamming)
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#2190 [18:54] <Elaina> What do u need help with
#2191 [18:54] <Marcus> My account was stolen
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#2194 [18:55] <Marcus> I just checked the username and it has been changed, I can no longer gain access to the account
#2195 [18:55] <urielsalis> Marcus, You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#2197 [18:55] <urielsalis> Marcus, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2198 [18:55] <Elaina> Oh sorry I don't know how to help with that sorry
#2199 [18:55] <DiamondPigYT> Does anyone know any good tips to remove lag?
#2200 [18:56] <Marcus> Urielsalis, I purchased the account years ago, theres no way for me to find the ID, but i'll try to email support
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#2202 [18:56] <urielsalis> Marcus, try, you might find it
#2203 [18:56] <urielsalis> Marcus, and you need that ID to email Mojang
#2204 [18:56] <Elaina> help I got the new Minecraft update today and when I build something in Minecraft now and shut my phone off turn my phone back on and go back into Minecraft the thing that I just made Minecraft deletes
#2205 [18:56] <Marcus> I dont know the bank account I made the purchase with, thats the issue
#2206 [18:57] <JujuBean911> Hello I need help my computer wont let the driver update!
#2207 [18:57] <urielsalis> <urielsalis> Elaina, you have to save your world before turning your phone off
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#2209 [18:57] <urielsalis> JujuBean911, After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2210 [18:57] <urielsalis> JujuBean911, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#2211 [18:57] <urielsalis> JujuBean911, ignore the first message
#2212 [18:58] <Elaina> How do u save ur world
#2213 [18:58] <Elaina> In pe
#2214 [18:58] <Marcus> Elaina, just exit the game, it should save automatically
#2215 [18:58] <Elaina> ok I'll try
#2216 [18:58] <JujuBean911> My mom told me to paste this
#2217 [18:58] <JujuBean911> http://paste.ubuntu.com/16160938/
#2218 [18:58] <urielsalis> JujuBean911, one moment
#2219 [18:59] <JujuBean911> ok!
#2220 [18:59] <urielsalis> JujuBean911, download and install https://downloadcenter.intel.com/download/18945/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#2221 [19:01] <JujuBean911> urielsalis, is it the first driver or the second on the page?
#2222 [19:01] <Elaina> That's weird it suddenly worked!! But u know what's weird it happened to my sisters phone also
#2223 [19:02] <urielsalis> JujuBean911, the .exe
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#2225 [19:02] <JujuBean911> ok
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#2227 [19:03] <Elaina> I need help I suddenly have something called a redstone minecart
#2228 [19:04] <Elaina> Oops sorry wrong typing a thats nor a thing sorry for the confusion
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#2235 [19:10] <cjm> help with laptop video card and minecraft
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#2244 [19:29] <Cewl> Minecraft 1.8 won't launch, it stays on the launcher and keeps the loading sign, why is this?
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#2246 [19:35] <Cewl> Hello?
#2247 [19:35] <Morgana> Hello my minecraft does not open and I was very excited to play someone can please help me!
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#2251 [19:38] <Morgana> people I do not know how to speak English so I'm translated into Portuguese please do isoto because I did not understand anything I'm Brazilian
#2252 [19:41] <Cewl> Are you a helper?
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#2254 [19:42] <Cewl> Você é um ajudante?
#2255 [19:42] <Cewl> Estou usando traduzir
#2256 [19:42] <Morgana> como assim
#2257 [19:43] <Morgana> percebi kkk
#2258 [19:43] <Cewl> Você é um ajudante?
#2259 [19:44] <urielsalis> Cewl, hi, what is your issue?
#2260 [19:44] <urielsalis> Morgana, hi, what is your issue?
#2261 [19:44] <urielsalis> English please to both too
#2262 [19:45] <Cewl> Minecraft 1.8 won't launch, it stays on the launcher and keeps the loading sign, why is this and how can I fix it?
#2263 [19:45] <urielsalis> ??> Cewl launcher/log
#2264 [19:45] <Absol> Cewl: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#2265 [19:45] <Absol> Cewl: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2266 [19:46] <Cewl> What is the difference between launcher and log?
#2267 [19:46] <urielsalis> Cewl, follow absol instructions
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#2269 [19:47] <Morgana> porfavor traduz
#2270 [19:47] <Morgana> que eu n indendi nada
#2271 [19:47] <Morgana> ...
#2272 [19:48] <urielsalis> ??> Morgana lang/pt
#2273 [19:48] <Absol> Morgana: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2274 [19:48] <Morgana> ok
#2275 [19:48] <Morgana> and I speak Portuguese of Brazil
#2276 [19:49] <Morgana> you could also translate
#2277 [19:50] <Cewl> Thanks so much!! It works now!! Thank you sooooooo much
#2278 [19:51] * urielsalis tips hta
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#2279 [19:51] <Morgana> then you must face ????
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#2281 [20:00] <iBecker_> i have problems with the email of my account
#2282 [20:00] <iBecker_> ??? someone?
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#2289 [20:07] <Morgana> bye folks
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#2292 [20:13] <Pixiestix> http://paste.ubuntu.com/16161805/
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#2295 [20:14] <urielsalis> Pixiestix, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 7+ or use another PC or if you have a desktop PC, buy a new graphics card
#2296 [20:14] <urielsalis> Pixiestix, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#2300 [20:16] <Pixiestix> urielsalis, is there anything else I can do?
#2301 [20:17] * coolgamer1031_ [coolgamer1031_@notlogged] has joined #minecrafthelp
#2302 [20:20] <Pixiestix> I feel so lost
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#2305 [20:23] <coolgamer1031__> I have updated to Windows 10. Have not been able to play minecraft since updating. It is saying "Pixel Format not accelerated" Need to update your video card drivers. Have tried several of the help features with no luck. http://paste.ubuntu.com/16161841/
#2306 [20:24] <urielsalis> coolgamer1031__, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 7 or use another PC or if you have a desktop PC, buy a new graphics card
#2307 [20:24] <urielsalis> coolgamer1031__, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#2309 [20:26] <coolgamer1031__> Thanks - appreciate it!
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#2326 [21:01] <corndogdude> hello a minecraft server does not work
#2327 [21:02] <corndogdude> when i go on it stays on the downloading terrain screen then says connection timed out
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#2329 [21:04] <corndogdude> When I go onto a minecraft server it claims it is downloading the terrain but freezes on the screen for a minute then says connection timed out
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#2337 [21:09] <Mari_> Hi! Everytime I try to play Minecraft it keeps crashing. Idk what to do.
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#2340 [21:11] <urielsalis> Mari_, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2343 [21:13] <Shizuko_> http://paste.ubuntu.com/16162287/
#2344 [21:14] <Shizuko_> I got told to send that?
#2345 [21:14] <urielsalis> Shizuko_, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 8.1 or use another PC or if you have a desktop PC, buy a new graphics card
#2346 [21:14] <urielsalis> Shizuko_, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2347 [21:15] <Shizuko_> That should fix the problem am I right?
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#2349 [21:15] <urielsalis> Shizuko_, y
#2350 [21:15] <urielsalis> Shizuko_, yes
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#2352 [21:15] <Shizuko_> Thank you
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#2354 [21:21] <Mari_> http://paste.ubuntu.com/16162354/
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#2356 [21:21] <urielsalis> Mari_, sorry, we dont help with mods here
#2357 [21:21] <Mari_> so a mod is causing this
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#2359 [21:22] <urielsalis> Mari_, might
#2360 [21:22] <urielsalis> Mari_, wait
#2361 [21:22] <urielsalis> Mari_, Please start the game and navigate to "Options" then "Video Settings". Then Turn VBO and Vsync ON.
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#2363 [21:23] <Corndogdude> When I go onto a particular minecraft server it says downloading terrain for a while then the connection times out HOW DO I FIX
#2364 [21:23] <Mari_> okay testing it out now
#2365 [21:23] <urielsalis> Corndogdude, what is the ip of the server?
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#2367 [21:24] <Corndogdude> Give me a second getting it now
#2368 [21:24] <Corndogdude> The ip is Mc.Differentcraft.net
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#2371 [21:26] <Mari_> I think it worked
#2372 [21:26] <urielsalis> Corndogdude, can you try connecting to mctest.ae97.net?
#2373 [21:26] * urielsalis tips hat
#2373 [21:26] <Corndogdude> Do I connect to that on minecraft?
#2374 [21:26] <urielsalis> Corndogdude, yes
#2375 [21:26] <Mari_> Thank you so much, Urielsalis!
#2376 [21:27] * urielsalis tips hat
#2376 [21:27] <Corndogdude> Urielsalis, it says it can't connect
#2377 [21:28] <Mari_> Have a nice night, everybody!
#2378 [21:28] <urielsalis> Mari_, you too!
#2379 [21:28] <urielsalis> Corndogdude, what antivirus you have?
#2380 [21:29] <galaxytrack> i download the game but can`t seem to play
#2381 [21:29] <Corndogdude> Telstra anti virus plus security
#2382 [21:29] <urielsalis> galaxytrack, what happens when you try?
#2383 [21:29] <urielsalis> Corndogdude, err can you uninstall it?
#2384 [21:29] <galaxytrack> says fix the problem
#2385 [21:30] <Corndogdude> Why? Can I reinstall it later
#2386 [21:30] <urielsalis> galaxytrack, you have a dxdiag?
#2387 [21:30] <urielsalis> Corndogdude, you should be able
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#2389 [21:31] <Corndogdude> Ok then, how does this fix the problem of the downloading terrain and connection timeout thing?
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#2392 [21:31] <galaxytrack> i click on it what i got is pixel format not accelerate
#2393 [21:32] <Dream1019> Why does my minecraft say Java.lang.nullpointerexception: group when I try to join servers?
#2394 [21:32] <urielsalis> Corndogdude, antivirus are known to block minecraft server-joining process sometimes, specially mcafee and norton
#2395 [21:32] <urielsalis> Dream1019, what antivirus you have?
#2396 [21:32] <galaxytrack> anyone knows what the problem is
#2397 [21:32] <urielsalis> galaxytrack, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#2398 [21:32] <Corndogdude> Ok then should I try and get on the server again?
#2399 [21:33] <urielsalis> Corndogdude, uninstall it, reboot and then try
#2400 [21:33] <Corndogdude> Uninstall minecraft? Sorry
#2401 [21:33] <Dream1019> What do u mean by antivirus? Like a security program on ur computer?
#2402 [21:33] <urielsalis> Dream1019, yes
#2403 [21:33] <urielsalis> Corndogdude, no, your antivirus
#2404 [21:33] <Corndogdude> Ok
#2405 [21:34] <galaxytrack> i don't have one
#2406 [21:34] <Dream1019> I am asking for my friend, and he isn't sure
#2407 [21:34] <urielsalis> Dream1019, can you tell him to come here?
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#2409 [21:34] <Corndogdude> And reboot my computer sorry I'm not very good at following instructions
#2410 [21:34] <urielsalis> Corndogdude, shut it down, the start it back up
#2411 [21:34] <Corndogdude> Ok
#2412 [21:35] <Dream1019> Sure, please wait a second, I will ask if he can come here
#2413 [21:35] * loveduck [loveduck@notlogged] has joined #minecrafthelp
#2414 [21:35] <loveduck> hello
#2415 [21:35] <urielsalis> hi loveduck
#2416 [21:37] <loveduck> yea i wonder how does it fell to live your life helping people on a game made for 10 yrs old but 25 yrs old make a living off of it and try to rape kids on it to
#2417 [21:37] * Pitme [Pitme@notlogged] has joined #minecrafthelp
#2418 [21:37] <urielsalis> ??> loveduck info/volunteer
#2419 [21:37] <Absol> loveduck: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#2420 [21:37] <loveduck> thats more sad
#2421 [21:38] <Dream1019> UrielsLis, my friend is ptime
#2422 [21:38] <Dream1019> Can u help him?
#2423 [21:38] * EDUARDO_ [EDUARDO_@notlogged] has joined #minecrafthelp
#2424 [21:38] <urielsalis> Pitme, what antivirus you have?
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#2426 [21:38] <urielsalis> loveduck, you need help to something related with Minecraft?
#2427 [21:38] <EDUARDO_> GALAXY
#2428 [21:39] <urielsalis> loveduck, and more sad is coming here just to say that ;)
#2429 [21:39] <EDUARDO_> UERHEWTYXUFEWTUDWATEDHQWIZS56HFEYFRE6
#2430 [21:39] <Extreme> loveduck: Is there anything we can help you with or do you plan on stopping with the nonsense?
#2431 [21:39] <Corndogdude> Urielsalis, should I reinstall my anti virus?
#2432 [21:39] <Pitme> Hi
#2433 [21:39] <urielsalis> Corndogdude, restart your pc, reboot and then try again
#2434 [21:39] <urielsalis> EDUARDO_, do you need help?
#2435 [21:39] <urielsalis> Pitme, hi. What antivirus you have?
#2436 [21:39] <Dream1019> He doesn't know if he has antivirus or not uriel
#2437 [21:40] <Pitme> Ya true
#2438 [21:40] <EDUARDO_> EXTREME QUERO JOGAR MINECRAFT SOSINHO
#2439 [21:40] <loveduck> yea i wonder how to get hacks for free
#2440 [21:40] * Espercorn kicked EDUARDO_ from #minecrafthelp (Reason: DUARDO_ :(Extreme) We only speak English here)
#2441 [21:40] <Extreme> loveduck: We do not assist with unofficial content here.
#2442 [21:40] <loveduck> so i cheat and beat a bunch of 10 yrs old
#2443 [21:41] <urielsalis> loveduck, thats more sad
#2444 [21:41] * Lord_Ralex kicked loveduck from #minecrafthelp (Reason: oveduck :Here is the door)
#2445 [21:41] <Dream1019> Uriel?
#2446 [21:41] <urielsalis> Dream1019, yes?
#2447 [21:41] <urielsalis> ??> Pitme tools/hjt
#2448 [21:41] <Absol> Pitme: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2449 [21:41] <Absol> Pitme: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2450 [21:42] <Pitme> So do u think u can help me
#2451 [21:42] <urielsalis> Pitme, follow Absol instructions
#2452 [21:42] <Pitme> Oh okay
#2453 [21:43] <Corndogdude> Urialsalis, have a website link on how to fix this because I have to go
#2454 [21:44] <Corndogdude> Do you*
#2455 [21:44] <urielsalis> Corndogdude, uninstalling your antivirus and restarting should work
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#2457 [21:44] <Corndogdude> K thanks
#2458 [21:44] <Corndogdude> Bye
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#2460 [21:44] <urielsalis> Corndogdude, and if you cant do that, just return here and somebody else will help you
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#2462 [21:45] <Chromaryu> >.>
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#2470 [21:52] <Dream1019_> Hi, this is Dream1019 again, could you send the link for the checking for antivirus on computer again? my friend doesnt know how to do it so i want to show him
#2471 [21:53] <urielsalis> ??> Dream1019_ tools/hjt
#2472 [21:53] <Absol> Dream1019_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2473 [21:53] <Absol> Dream1019_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2474 [21:53] <Dream1019_> Thank you
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#2478 [21:58] <SandroBastos> Hello, I am having problems to excute MineCraft. I am receiving an error described as "Pixel Format Not Accelerated"
#2479 [21:58] <urielsalis> SandroBastos, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#2480 [21:58] <SandroBastos> I awready did this
#2481 [21:59] <urielsalis> SandroBastos, can you give me the link?
#2482 [21:59] <SandroBastos> the URL is http://paste.ubuntu.com/16162637/
#2483 [21:59] <urielsalis> SandroBastos, there are no drivers for your graphics card for Windows 8.1, Downgrade to Windows 7 or use another PC or if you have a desktop PC, buy a new graphics card
#2484 [21:59] <SandroBastos> Ok... thanks!
#2485 [22:00] * urielsalis tips hat
#2485 [22:02] <TheHonguis> I recieve the message "Pixel Format Not Accelerated".
#2486 [22:03] <urielsalis> TheHonguis, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
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#2488 [22:04] <TheHonguis> http://paste.ubuntu.com/16162637/
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#2490 [22:04] <urielsalis> TheHonguis, there are no drivers for your graphics card for Windows 8.1, Downgrade to Windows 7 or use another PC or if you have a desktop PC, buy a new graphics card
#2491 [22:05] <TheHonguis> Ok. Thank you so much
#2492 [22:05] * urielsalis tips hat
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#2494 [22:08] <killersam1> "Pixel Format Not Accelerated" i have windows 10
#2495 [22:09] <urielsalis> killersam1, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#2496 [22:09] <killersam1> http://paste.ubuntu.com/16162807/
#2497 [22:09] <urielsalis> killersam1, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 8.1 or use another PC or if you have a desktop PC, buy a new graphics card
#2498 [22:09] <urielsalis> killersam1, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2499 [22:10] <killersam1> okay, thank you
#2500 [22:10] * urielsalis tips hat
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#2505 [22:18] <samuraitakuan> how do i fix the java.lang.NullPointerException:group error when i try to join a server
#2506 [22:19] <urielsalis> samuraitakuan, what antivirus you have?
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#2519 [22:46] <ghillie1> hey can anyone help me get in contact with mojang customer support cause i need help with my account that got stolen and it says i cant get help with that here
#2520 [22:47] <urielsalis> ghillie1, You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2521 [22:47] <urielsalis> ghillie1, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2522 [22:47] <ghillie1> already tried finding my transaction ID its long gone
#2523 [22:48] <urielsalis> ghillie1, sorry, but you need that to contact Mojang support
#2524 [22:48] <urielsalis> ghillie1, try to find it using the page I gave you
#2525 [22:48] * JNGAMES [JNGAMES@notlogged] has joined #minecrafthelp
#2526 [22:48] <Bare> Well, ello. I don't know if you guys will answer this question specifically. Anyways, i downloaded a crazy craft mod pack unfortunately it crashes when it downloads the mod pack. I downloaded ieverything I need to run it @_@
#2527 [22:48] <urielsalis> ??> Bare mods
#2528 [22:48] <Absol> Bare: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2529 [22:48] <Absol> Bare: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2530 [22:49] <Bare> Oki, thanks
#2531 [22:49] <ghillie1> so i have to have my Transaction ID? No ifs ands or buts
#2532 [22:49] <urielsalis> ghillie1, yes
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#2534 [22:49] <urielsalis> ghillie1, the transaction ID is your receipt
#2535 [22:51] <ghillie1> even if i can provide proof of when it was stolen? and that it wasnt me?
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#2537 [22:53] <ghillie1> guess ill take that as a no
#2538 [22:53] <ghillie1> thanks anyway
#2539 [22:53] * urielsalis tips hat
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#2546 [23:33] <Test10101> Hi guys can someone help me with my server
#2547 [23:33] <Test10101> The error log says Caused by: java.lang.NullPointerException
#2548 [23:33] <Test10101> And I can't do any commands in my server
#2549 [23:34] <Test10101> Can anyone help?
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#2551 [23:35] <Test10101> Hi guys can someone help me with my server [21:33] <Test10101> The error log says Caused by: java.lang.NullPointerException [21:33] <Test10101> And I can't do any commands in my server [21:34] <Test10101> Can anyone help?
#2552 [23:37] <Barbara> I am asking about minecraft eula... let's say I have a faction server with irl ranks that give you pay to win advantages. Are you aloud to set it up so you can get the rank in game? Will this be legal?
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#2557 [23:43] <lkhagvasuren> help
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#2559 [23:44] <lkhagvasuren> how to join minecraft servers
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#2561 [23:49] <Nick807> Is there a way to have a minecraft server with donations without going against the eula
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