#MinecraftHelp > 2016-05-01
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#2 [00:02] <Josh_> I had changed my password and forgot it and tried to change my name but now it says "too many failed attempts"
#3 [00:02] <Josh_> what am i supposed to do now?
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#5 [00:03] <Josh_> hello
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#7 [00:05] <Josh_> ?
#8 [00:06] <JOSH__> I forgot the email i associated my account with
#9 [00:08] <JOSH__> How do i switch my old email to my new email?
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#13 [00:17] <bub> How long will my mc account be on lock down?
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#21 [00:32] <uWc> hello?
#22 [00:32] <uWc> any one?
#23 [00:32] <uWc> i need help
#24 [00:32] <uWc> ....
#25 [00:33] <uWc> lol
#26 [00:33] <uWc> HELP!!
#27 [00:33] <uWc> tOMG
#28 [00:33] <uWc> OMG
#29 [00:33] <uWc> HOW TO FIX FPS LAG!!??!?!??!?!
#30 [00:33] <uWc> OMG
#31 [00:33] <uWc> HELP PLS
#32 [00:33] <uWc> SCUM
#33 [00:33] <uWc> FUCK
#34 [00:33] <Absol> uWc: Please keep it civil
#35 [00:33] <uWc> ok sorry
#36 [00:33] <uWc> ....
#37 [00:33] <uWc> can u tell me how to fix fps lag?
#38 [00:33] <uWc> im keep lagging
#39 [00:33] <uWc> so bad
#40 [00:34] <uWc> bye
#41 [00:34] <uWc> u not helping
#42 [00:34] <uWc> shitter
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#50 [01:01] <ben_> i put in the right password and username and its not letting me in
#51 [01:05] <ben_> help
#52 [01:05] <ben_> please
#53 [01:05] <ben_> be quick
#54 [01:06] <ben_> hurry up jesus
#55 [01:07] <ben_> i put in the right username and password and its not letting me in plz help
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#64 [01:19] <sdfsadf> Why Does My Minecraft Keep Closing Everytime I Get In A Game Or Join A Server ?>
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#68 [01:26] <sdfsadf_> Why Does My Minecraft Keep Closing Everytime I Get In A Game Or Join A Server ?
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#75 [02:15] <minedigger786> i cannot login tomy account because i dont know my password. Also the email connected to that account has been taken down(it got hacked so i closed it). Is there a way that i can transfer all of my
#76 [02:15] <minedigger786> transfer my account to a different email
#77 [02:15] <minedigger786> transfer my account to a different email
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#82 [02:32] <Kery> Does anyone know what this crash mean "A fatal error has been detected by the Java Runtime Environment?"
#83 [02:33] <Andrio> It means Java crashed.
#84 [02:33] <Andrio> ??> Kery launcher/crash-log
#85 [02:33] <Kery> Do you think I have to update my Java ?
#86 [02:33] <Absol> Kery: We need to see your crash log, which appears after a crash.
#87 [02:33] <Absol> Kery: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#89 [02:33] <Andrio> Possibly.
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#91 [02:35] <Kery> Oops. *I updated it but it still makes me crash.
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#97 [02:40] <Littlefighter115> My minecraft luncher w
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#104 [02:48] <jordi> Hello, I have a problem when I run Minecraft. Every time I run it, it crashes and says there is an error with my graphic drivers. I've followed some of the instructions of the webpage and I have this link: http://paste.ubuntu.com/16164878/
#105 [02:51] <Andrio> jordi, I'm afraid your video controller is not supported on Windows 8.1. You'll need to downgrade to Windows 7 or use a newer PC.
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#114 [02:57] <shaz> Hello, I just bought Minecraft through Paypal. I previously had minecraft on my computer but it just stopped working...that is why I rebought it. It still is not working. it won't even load it.
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#116 [02:58] <Andrio> o...k.
#117 [02:58] <Andrio> You should probably try to get a refund then.
#118 [02:58] <Andrio> ??> shaz account/refund
#119 [02:58] <Absol> shaz: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#120 [02:59] <Andrio> What happens when you try to load it?
#121 [02:59] <shaz> ok thanks, What do you think the problem is with it working on my computer though? I bought it for my daughter and she is devastated.
#122 [03:01] <Andrio> What happens when you try to load it?
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#126 [03:05] <kre_> hi guys i need your help...... after installing the minecraft i click the play buttom the theres this message came pixel format not accelerated
#127 [03:05] <shaz> It starts to install it and then it says downloading native launcher and then stops and says it can't download it
#128 [03:06] <Nones> I need your help guys - I got a way to fix the EULA so people won't hate it, but also allows server owners to earn a few bucks, where would I post this?
#129 [03:06] <Andrio> ??> shaz win/DXDiag
#130 [03:06] <Absol> shaz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#131 [03:07] <Andrio> hm
#132 [03:07] <Andrio> shaz, unstable Internet connection?
#133 [03:09] <shaz> no the internet is fine...
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#135 [03:09] <Andrio> You can try using the alternative launcher from https://minecraft.net/download.
#136 [03:09] <Nones> Someone
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#148 [03:24] <shaz> thank you for trying to help but none of it is working...sigh...
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#153 [03:34] <DomoCool> Hello, I have recently been getting crash reports on the Minecraft Launcher due to outdated graphics drivers. I followed the instructions on the Minecraft Hopper website. I tsaid to look on the dxdiag window and find the manufacturer. I found the manufacturer sign but next to it it said N/A. What should I do?
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#155 [03:43] <wariaci123> nie moge wejsc do minecraft
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#165 [04:29] <Appel13> http://paste.ubuntu.com/16166462/
#166 [04:29] <Appel13> i cannot install 1.8.9
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#171 [04:39] <Appel13> i have to update my graphic drivers but they are actual
#172 [04:44] <Andrio> Appel13, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064.
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#174 [04:49] <Thisisdeman> I can not download minecraft on this laptop; haven't got the right drive card?! http://paste.ubuntu.com/16166881/
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#179 [04:53] <Miisur> http://paste.ubuntu.com/16167046/
#180 [04:54] <Miisur> http://paste.ubuntu.com/16167079/
#181 [04:54] <Miisur> Please, help
#182 [04:54] <Miisur> CubeTheThird, now I've crashed it!
#183 [04:55] <Miisur> Good news, I think
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#186 [05:04] <IMANWELO2> Help
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#188 [05:05] <IMANWELO2> I can joen in my username and password
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#204 [05:23] <Kottizen> Hiya everyone. Is there a way to kill all (loaded) hostile mobs except ender dragons and withers?
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#207 [05:24] <Andrio> With commands?
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#209 [05:24] <Andrio> Simplest way would be to use a /kill command for each type of mob you want killed.
#210 [05:24] <Andrio> Simplest way would be to use a /kill command for each type of mob you want killed.
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#212 [05:24] <Andrio> Simplest way would be to use a /kill command for each type of mob you want killed.
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#215 [05:25] <noah> #minecrafthelp
#216 [05:25] <noah> java.lang.NullpointerExeptoin
#217 [05:25] <Kottizen> Andrio: With commands, yes. I've only used /kill for players, how would I kill mobs with it?
#218 [05:25] <noah> yes
#219 [05:25] <Andrio> /kill @e[type=Zombie]
#220 [05:26] <noah> #minecrafthelp
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#222 [05:26] <noah> SuperNoah
#223 [05:27] <noah> i ben netherlands
#224 [05:27] <noah> i zit in belgui
#225 [05:27] <noah> belguim
#226 [05:27] <noah> i zit in belguimmmmmmm
#227 [05:28] <Kottizen> Andrio: Would I have to run one command per mob type or could I somehow kill mobs of multiple types with one command?
#228 [05:28] <noah> ik zit in belgie
#229 [05:28] <Andrio> You'd need one command per type.
#230 [05:28] <Andrio> Or some scoreboard tricks.
#231 [05:29] <Kottizen> Andrio: Thank you!
#232 [05:29] <noah> maar hoe tik you dats in
#233 [05:29] <noah> hello
#234 [05:31] <noah> minecraft
#235 [05:32] <noah> claoerifvfrhfzvui<jeéhdnzcz
#236 [05:33] <noah> n,;s,XHSUJCD<HZAJQSXDHABCNXBJDCBDUchbduxjqscqwhxysbtqgscdzscgx cqh
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#244 [05:45] <xXBlvckXx> xXBlvckXx
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#247 [05:50] <Myers> If there's anyone listening who helped make minecraft, if ur part of ps3 minecraft can u fix the savING bug plz and thanks I'm tired of doing hours of work just to have it deleted
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#249 [05:54] <SevenupEiste> Any1 Here ?
#250 [05:54] <Myers> Sup
#251 [05:56] <SevenupEiste> Okay. I bought me my Minecraft account in okt 2012 and than i forgott the e-mail so.. do anybody know how do i find my email adress ?
#252 [05:57] <Myers> Minecraft doesn't keep track of that but if u search ur previous data log depending on your cp u can find it
#253 [05:58] <Andrio> SevenupEiste, try all your email addresses here: https://minecraft.net/retrievename
#254 [05:58] <Myers> Oo so I guess there is a place
#255 [06:00] <Andrio> Sort of.
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#274 [06:22] <pinja> ok
#275 [06:24] <pinja> how i can download minecraft if i buy it on the microsoft store but there is not multiplayer
#276 [06:27] <Andrio> That's not the demo, is it?
#277 [06:27] <Andrio> I'm pretty sure the Windows 10 edition has multiplayer.
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#280 [06:32] <Flori991> I cannot play online. I have a internet connection symbol behind the servers but if i start a server there is "The authentication servers are currently down for maintenance". At the launcher there only stands "Play Offline"
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#305 [07:35] <dillen> hi i can only play the minecraft demo but i purchased the game i even still got the vertification email?
#306 [07:38] <Andrio> Did you choose a username?
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#308 [07:39] <dillen> hi i think so my username was stitchdisney
#309 [07:42] <Andrio> Mm, I remember that guy.
#310 [07:42] <Andrio> Seems to be a paid account.
#311 [07:42] <Andrio> Try logging out of the launcher and back in.
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#315 [07:44] <dillen> nope done it a couple of times but it doesnt work
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#317 [07:46] <bethco1> downloaded Windows 10...error message about pixel accelerator not working....very frustrated!!! I know I have to uninstall my video graphics driver and install an older version, but I don't know how.
#318 [07:46] <bethco1> http://paste.ubuntu.com/16170685/
#319 [07:49] <Andrio> dillen, are you sure you're entering the correct email address?
#320 [07:50] <Andrio> bethco1, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
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#322 [07:53] <dillen> ahah oops... the vertification email was on one adres but apparantly i changed my account to another email adres thanks!!!
#323 [07:53] <Andrio> o
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#327 [07:55] <Pufulete> Hello, I need media accelerator driver to play minecraft, otherwise it won't start
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#334 [08:04] <bethco1> I was just told that with Windows 10, I'll either need to downgrade to windows 7, or get a newer PC. If I buy a newer PC that runs Windows 10, will I still have the same problem?
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#344 [08:29] <Andrio> bethco1, probably not.
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#349 [08:44] <flameslinger906_> how do I update my hardware manufactures
#350 [08:45] <flameslinger906_> how do I update my hardware manufactures
#351 [08:45] <flameslinger906_> how do I update my hardware manufactures
#352 [08:45] <flameslinger906_> how do I update my hardware manufactures
#353 [08:45] <rymate1234> ?
#354 [08:45] <rymate1234> flameslinger906_, do you have a dxdiag?
#355 [08:45] <flameslinger906_> Yes
#356 [08:46] <rymate1234> can you link it here?
#357 [08:46] <flameslinger906_> Ya
#358 [08:46] <flameslinger906_> http://paste.ubuntu.com/16171974/
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#361 [08:48] <flameslinger906_> Im here still
#362 [08:50] <rymate1234> yeah ik
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#364 [08:50] <Kani> Hi I'm kani my computer is not letting me cahange my char I'm a girl but the char is a guy
#365 [08:50] <flameslinger906_> ok
#366 [08:50] <Kani> Not sure what to do iv try ed changing it
#367 [08:51] <rymate1234> flameslinger906_, try downloading and installing https://downloadcenter.intel.com/download/25313/Intel-Graphics-Driver-for-Windows-7-and-8-1-and-Windows-10-15-33-
#368 [08:52] <rymate1234> Kani, have you changed your skin on minecraft.net? https://minecraft.net/profile
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#371 [08:52] <Kani> No it never gave me the option or if it did I did not see it
#372 [08:54] <Kani> Just came out with steave
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#374 [08:55] <rymate1234> you have to find a skin from elsewhere and upload it onto the minecraft.net profile
#375 [08:55] <flameslinger906_> it says its not supported
#376 [08:55] <rymate1234> flameslinger906_, looks like you're out of luck then, you'll have to downgrade windows
#377 [08:55] <rymate1234> I think
#378 [08:56] <flameslinger906_> how i do that
#379 [08:56] <Kani> I think I try ed but I'll try again I'm not at computer
#380 [08:56] <rymate1234> ??> flameslinger906_ win/downgrade
#381 [08:56] <Absol> flameslinger906_: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#382 [08:56] <Kani> Ty
#383 [08:56] <flameslinger906_> THX
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#386 [08:57] <Iggy> what is game theroy's server?
#387 [08:58] <zaba001> I can't run Minecraft
#388 [08:58] <Iggy> what is game theroy's server?
#389 [08:58] <zaba001> I tried to update my Video Card but it wouldn't work
#390 [08:58] <zaba001> Can someone help me ?
#391 [08:58] <zaba001> Can someone help me ?
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#395 [09:00] <zaba001> So yeah, I was saying that I cannot run Minecraft
#396 [09:01] <zaba001> Can someone help me ?
#397 [09:01] <Andrio> ??> zaba001 win/DXDiag
#398 [09:01] <Absol> zaba001: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#400 [09:01] <zaba001> Yeah, I did
#401 [09:02] <zaba001> But it still not working
#402 [09:02] <zaba001> That's why I'm here
#403 [09:03] <zaba001> I can send you my dxdiag report
#404 [09:03] <zaba001> If you want
#405 [09:03] <Andrio> Show me the link to your report
#406 [09:03] <zaba001> http://paste.ubuntu.com/16172369/
#407 [09:04] <Andrio> zaba001, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
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#409 [09:04] <zaba001> Okay thanks
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#413 [09:07] <Momo> if i start my minecraft it will instant crash
#414 [09:07] <urielsalis> Momo, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#415 [09:08] <Momo> http://paste.ubuntu.com/16172483/
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#417 [09:10] <urielsalis> Momo, one moment
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#419 [09:10] <BaneOfSmite> where can i go if i need support for mod crashes?
#420 [09:11] <urielsalis> BaneOfSmite, to the relevant section in minecraftforums.net
#421 [09:11] <BaneOfSmite> is there no irc chat for that?
#422 [09:11] <urielsalis> BaneOfSmite, I dont think so
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#424 [09:12] <urielsalis> Momo, try with this, download and isntall https://downloadcenter.intel.com/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series-
#425 [09:12] <urielsalis> Momo, if that doesnt work, you will have to downgrade to 8.1
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#434 [09:24] <BielVecchio> my graphics don´t run the game
#435 [09:25] <urielsalis> BielVecchio, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#436 [09:26] <BielVecchio> http://paste.ubuntu.com/16173110/
#437 [09:27] <urielsalis> BielVecchio, that pc had Windows server?
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#439 [09:27] <BielVecchio> yes
#440 [09:28] <urielsalis> BielVecchio, it contains a server graphics card, there is no drivers for Windows 7, only Windows server
#441 [09:28] <urielsalis> BielVecchio, also, HP says is retired
#442 [09:28] <BielVecchio> what
#443 [09:29] <urielsalis> BielVecchio, server graphics card are not for Gaming
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#445 [09:29] <BielVecchio> oh thank you
#446 [09:29] <urielsalis> BielVecchio, they are optimized for rendering, or to do the bare minumum to show a screen, as yours do
#447 [09:29] <BielVecchio> so
#448 [09:29] <BielVecchio> ican´t plaqy minecraft?
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#450 [09:30] <BielVecchio> i can´t play minecraft
#451 [09:30] <urielsalis> BielVecchio, Options are: Use another pc, or if its a desktop, buy a graphics card and put it on there
#452 [09:30] <BielVecchio> oh thank you
#453 [09:30] * urielsalis tips hat
#453 [09:31] <BielVecchio> bye
#454 [09:31] <urielsalis> o/
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#461 [09:42] <Appel13> http://paste.ubuntu.com/16173522/
#462 [09:42] <Appel13> the graphic drivers have to update but i dont really know how
#463 [09:43] <halpme> my minecraft says Unable to start Minecraft Runtime Environment. This is most likely caused by a corrupted. Please try to reinstall Minecraft. but ive installed minecraft sooo many times
#464 [09:43] <urielsalis> Appel13, download and install http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#465 [09:43] <urielsalis> ??> halpme win/reinst
#466 [09:43] <Absol> halpme: You may need to reinstall the locally installed files that Minecraft puts into place.
#467 [09:43] <Absol> halpme: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#468 [09:43] <halpme> will i lose all my data
#469 [09:44] <urielsalis> halpme, if you delete the saves folder, yes, else, no
#470 [09:44] <halpme> i will try that
#471 [09:44] <Appel13> i have tried it so many times with amd but id didnt work
#472 [09:45] <urielsalis> Appel13, please try with that link
#473 [09:46] <Appel13> yes ill do it but it needs an hour for it...
#474 [09:46] <halpme> in the folder there is nothing called saves folder
#475 [09:46] <urielsalis> halpme, what folders you see?
#476 [09:48] <Appel13> is this normal? do i install the right one?
#477 [09:48] <halpme> assets launcher_profiles.json options servers.dat usercache.json
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#479 [09:48] <urielsalis> Appel13, download Radeon Software, the first one
#480 [09:48] <urielsalis> halpme, yeah, delete all except servers.dat
#481 [09:49] <halpme> kk i will try that thx
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#484 [09:52] <halpme> the same error is still there
#485 [09:52] <urielsalis> halpme, you have a full log?
#486 [09:53] <Pleasehelp> Hello, our 8 year old daughter (and me) are so frustrated....she loves Minecraft pe for her Samsung tab......for past week keeps crashing.....I've tried EVERYTHIING....don't know why when I clear data in the application it doesn't erase and she can just start from the beginning? Bought a micro sd for more
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#488 [09:53] <halpme> whats that (im a noob)
#489 [09:53] <Pleasehelp> Memory and that doesn't work either
#490 [09:53] <urielsalis> ??> halpme launcher/log
#491 [09:53] <Absol> halpme: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#492 [09:53] <Absol> halpme: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#493 [09:53] <urielsalis> Pleasehelp, I dont think Minecraft PE can use the SD
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#495 [09:53] <Pleasehelp> I wish there was a phone number for someone we could call to help
#496 [09:53] <urielsalis> Pleasehelp, what you can try is to move photos and apps to the SD
#497 [09:54] <halpme> the launcher doesnt come
#498 [09:54] <urielsalis> Pleasehelp, sorry, there is no number
#499 [09:54] <halpme> the error doesnt let it
#500 [09:54] <urielsalis> halpme, oh!. Download the alternate launcher from minecraft.net/download
#501 [09:54] <halpme> that doent work either
#502 [09:55] <Pleasehelp> Urielsalis....thank you for response. Will any business, etc fix issue? She really misses the game. Been a week now
#503 [09:56] <urielsalis> Pleasehelp, you can ask in the forums, there is a PE support section and they know more about that version than us here
#504 [09:56] <Pleasehelp> So go to Minecraft forums ?
#505 [09:56] <urielsalis> Pleasehelp, http://www.minecraftforum.net/forums/support/minecraft-pocket-edition-support
#506 [09:56] <Pleasehelp> Thank you
#507 [09:57] * urielsalis tips hat
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#508 [09:58] <halpme> ?
#509 [09:58] <urielsalis> halpme, you downloaded the alternate launcher?
#510 [09:58] <urielsalis> halpme, or just the .exe
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#512 [09:58] <halpme> both
#513 [09:58] <halpme> neither worked
#514 [09:58] <urielsalis> ??> halpme tools/teamviewer/quick-support
#515 [09:58] <Absol> halpme: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#516 [09:58] <Absol> halpme: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#517 [09:59] <halpme> okay :)
#518 [09:59] <luisitoo_> ddieighififgigedewguebwgbgeibgiebwibfuigg
#519 [09:59] <luisitoo_> sjvhsjvhvegwlotkamfvnmgnemecgmffjjrdwwkwkkkkakkakaakkakkakakakakakakaakaakakkakakaakakaakkakakakakakakakakakakkaaaakkakaa
#520 [09:59] * GreyVulpine kicked luisitoo_ from #minecrafthelp (Reason: uisitoo_ :Sorry, we cannot help you here.)
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#524 [10:00] <halpme> id 283 929 672
#525 [10:00] <luisitoo> quiero jugar puto
#526 [10:00] * GreyVulpine kicked luisitoo from #minecrafthelp (Reason: uisitoo :Meep Meep. Go away.)
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#528 [10:01] <urielsalis> halpme, dont put your password here!
#529 [10:01] <urielsalis> ??> halpme tools/teamviewer/send-info
#530 [10:01] <Absol> halpme: After you have downloaded and installed TeamViewer, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#531 [10:01] <halpme> i wont
#532 [10:01] <urielsalis> halpme, helper name is urielsalis
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#543 [10:04] <urielsalis> halpme, follow Absol instructions
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#545 [10:04] <urielsalis> halpme, I need you to PM the teamviewer password so I can connect
#546 [10:05] <halpme> in the chat ?
#547 [10:05] <urielsalis> halpme, following Absol instructions
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#549 [10:05] <urielsalis> halpme, so only I can see it
#550 [10:05] <urielsalis> ??> halpme tools/teamviewer/send-info
#551 [10:05] <urielsalis> ??> halpme tools/teamviewer/send-info
#552 [10:05] <Absol> halpme: After you have downloaded and installed TeamViewer, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#553 [10:05] <urielsalis> halpme, helper name is urielsalis
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#556 [10:08] <magwa> hey i didnt get the password forget email ? do you know why?
#557 [10:08] <urielsalis> magwa, you will need to email Mojang
#558 [10:08] <urielsalis> magwa, You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#559 [10:08] <urielsalis> magwa, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#561 [10:10] <halpme> halpme tools/urielsalis/send-info
#562 [10:11] <urielsalis> halpme, follow the instructions Absol said after that
#563 [10:11] <urielsalis> halpme, that just a command for it to show text
#564 [10:12] <magwa> i just forgotten my passwort and dont get the email when i will change my email it will say permission denied
#565 [10:12] <urielsalis> magwa, we cannot help with account issues here, you have to email Mojang
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#570 [10:15] <halpme> is that how i do it
#571 [10:15] <urielsalis> halpme, I didnt get anything
#572 [10:15] * CraftingFlo_LP [CraftingFlo_LP@notlogged] has quit. (Client Quit)
#573 [10:15] <urielsalis> halpme, replace <helper name> with urielsalis
#574 [10:15] <halpme> i did
#575 [10:15] <urielsalis> halpme, can you try again?
#576 [10:15] <magwa> s
#577 [10:15] <magwa> s
#578 [10:15] <magwa> s
#579 [10:15] <magwa> s
#580 [10:15] <magwa> s
#581 [10:15] * Absol kicked magwa from #minecrafthelp (Reason: agwa :Stop spamming)
#582 [10:15] <halpme> ok
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#584 [10:17] <halpme> i sent it again
#585 [10:17] <urielsalis> halpme, just paste the password here and I will change it as soon as I login
#586 [10:18] <halpme> 2759
#587 [10:19] * san_giuseppe [san_giuseppe@notlogged] has joined #minecrafthelp
#588 [10:19] <san_giuseppe> http://paste.ubuntu.com/16174418/
#589 [10:19] <san_giuseppe> how do i fix that problem?
#590 [10:20] <urielsalis> san_giuseppe, download and install https://downloadcenter.intel.com/es/download/22166/Controlador-del-Acelerador-Intel-para-medios-gr-ficos-para-Windows-7-64-y-Windows-Vista-64-exe-?product=81507
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#592 [10:20] <konrad> kona5ra
#593 [10:21] <san_giuseppe> thanks
#594 [10:21] * urielsalis tips hat
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#595 [10:23] <san_giuseppe> but wich part do i have to install?
#596 [10:24] <urielsalis> san_giuseppe, the .exe
#597 [10:24] * konrad [konrad@notlogged] has quit. (Ping timeout: 195 seconds)
#598 [10:24] <san_giuseppe> ok great
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#608 [10:31] <Morgana> Hello boys I back
#609 [10:31] <SansTheSkeleton6> Why do Minecraft servers say "not authenticated with Minecraft.net"?
#610 [10:31] <SansTheSkeleton6> I tried all of the servers I knew.
#611 [10:31] <urielsalis> ??> SansTheSkeleton6 launcher/relog
#612 [10:32] <Absol> SansTheSkeleton6: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#613 [10:32] <Morgana> I do not know because I'm translating Brazilian
#614 [10:32] <SansTheSkeleton6> Ok, Thank you. I will try that.
#615 [10:32] <urielsalis> Morgana, you need help?
#616 [10:33] <Morgana> yes
#617 [10:34] <Morgana> you could translate for me because I'm translating for you
#618 [10:34] <urielsalis> Morgana, you need help with something Minecraft related?
#619 [10:35] <Morgana> yes
#620 [10:35] <urielsalis> Morgana, just ask :)
#621 [10:35] <Morgana> so my minecraft does not open half the pixel format not supported
#622 [10:35] <urielsalis> Morgana, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#623 [10:36] <Morgana> ok tanks
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#627 [10:38] <Morgana> what?
#628 [10:38] <Morgana> translate please
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#630 [10:40] <urielsalis> Morgana, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
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#632 [10:41] <Appel13> after installing Radeon Software, what should I do?
#633 [10:41] <urielsalis> Appel13, restart your pc
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#635 [10:42] * sarah is now known as Guest4217
#636 [10:42] <Guest4217> Hi im wondering how to download mod
#637 [10:43] <urielsalis> Guest4217, from the forums or curse.com
#638 [10:43] <Guest4217> Are you a real person
#639 [10:43] <GreyVulpine> We are
#640 [10:43] <Guest4217> Cool thanks for helping
#641 [10:44] * urielsalis tips hat
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#643 [10:45] * Merlin [Merlin@notlogged] has joined #minecrafthelp
#644 [10:45] <Merlin> Hi there
#645 [10:46] <Merlin> I need help to download Mod :)
#646 [10:46] * ThinkHard563 [ThinkHard563@notlogged] has joined #minecrafthelp
#647 [10:46] <urielsalis> Merlin, we told you what to do
#648 [10:46] <urielsalis> <urielsalis> Guest4217, from the forums or curse.com
#649 [10:46] <Merlin> who are you
#650 [10:47] <urielsalis> urielsalis
#651 [10:47] <ThinkHard563> Why can't I speak at all in minecraft?
#652 [10:47] <urielsalis> ??> ThinkHard563 irc/help
#653 [10:47] <Absol> ThinkHard563: For IRC help, you should ask in the channel #help - you can get there using the command /join #help in here.
#654 [10:47] <Absol> ThinkHard563: If you can't talk in #minecraft ("Cannot send to channel") you must register your IRC nickname, using the command /msg NickServ REGISTER password email in here. Remember to use a valid email. Go to #help if you need further assistance with this.
#655 [10:48] <ThinkHard563> irc/help
#656 [10:48] <urielsalis> ThinkHard563, follow what Absol said after that
#657 [10:48] <ThinkHard563> what does icr mean
#658 [10:48] <Merlin> i Have no idea
#659 [10:49] <urielsalis> ThinkHard563, you are using IRC right now
#660 [10:49] <urielsalis> ThinkHard563, you connected to a IRC server(EsperNet) and joined a IRC channel(#minecrafthelp)
#661 [10:49] <Merlin> oh bye thanks for all you patience!
#662 [10:49] * urielsalis tips hat
#662 [10:49] <Merlin> have a nice day
#663 [10:50] <urielsalis> Merlin, you too!
#664 [10:50] <ThinkHard563> i have a full mojang account
#665 [10:50] * Merlin [Merlin@notlogged] has quit. (Quit: Web client closed)
#666 [10:50] <GreyVulpine> ThinkHard563 - And Mojang's account system has no connection whatsoever to this IRC network's user registration system
#667 [10:50] <ThinkHard563> oh
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#669 [10:52] <Morgana> people I speak Portuguese so please translate
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#673 [10:56] <Morgana> bye
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#682 [11:06] <Appel13> http://paste.ubuntu.com/16175898/
#683 [11:06] <Appel13> it doesnt work
#684 [11:06] <Appel13> i tried to update my graphic designers since 11 o clock
#685 [11:06] <urielsalis> Appel13, download and install http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
#686 [11:06] <Appel13> it didnt help too
#687 [11:07] <urielsalis> Appel13, according to the dxdiag, it didnt install
#688 [11:08] <Appel13> but i did then i made a newstart and now it doesnt work
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#690 [11:09] <Appel13> slowly i lose patience
#691 [11:09] <curnal> hello
#692 [11:10] <curnal> as soon as i press the play button when minecraft it crashes
#693 [11:10] <curnal> in**
#694 [11:11] <curnal> hello?
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#696 [11:12] * travs [travs@notlogged] has joined #minecrafthelp
#697 [11:12] <travs> Hello
#698 [11:13] <travs> I need help. can somebody help me with my issue on Minecraft
#699 [11:14] * max123 [max123@notlogged] has joined #minecrafthelp
#700 [11:14] <max123> hello
#701 [11:16] <max123> i just got a ne pc windows 10 and my minecraft crashes about 2 mins of playing
#702 [11:16] <max123> new
#703 [11:16] <CubeTheThird> travs, what issue?
#704 [11:16] <CubeTheThird> max123, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#707 [11:16] <max123> what is the url?
#708 [11:16] <travs_> Hi can somebody help me.
#709 [11:17] <CubeTheThird> max123, the link?
#710 [11:17] <CubeTheThird> travs_, with?
#711 [11:17] <travs_> You may not register any more account, this is my first time and I just follow what it shows but when I login it says your not registered
#712 [11:17] * Appel13 [Appel13@notlogged] has quit. (Ping timeout: 195 seconds)
#713 [11:18] <CubeTheThird> travs_, have you already purchased the game?
#714 [11:18] * oscar [oscar@notlogged] has quit. (Quit: Web client closed)
#715 [11:19] <max123> i have just pasted and sent it
#716 [11:19] <travs_> Its my brothers PC I assume he was, but he told me that he only have one account, I search on google "2 accounts per IP" we only have one here
#717 [11:19] <CubeTheThird> max123, give the website address to your paste here. You can press f6 to highlight it
#718 [11:20] <CubeTheThird> travs_, ok I'm confused then. What exactly are you trying to do?
#719 [11:20] <travs_> I'm trying to log into a server. then follow the instruction on how to log in and create account.
#720 [11:21] <CubeTheThird> travs_, and when you try registering an account on mojang.com, it says you already have one?
#721 [11:22] <max123> i had my new computer for 2 days i haev been playing minecraft for 3 years every time i play i get the crash report i just snet you is there a problem with mincraft and windows 10?
#722 [11:22] <CubeTheThird> max123, we need the link to your paste so we can diagnose the problem. Like this: http://hopper.minecraft.net/media/cms_page_media/52/ubuntu-3_1_1_1.png
#723 [11:23] * travs [travs@notlogged] has joined #minecrafthelp
#724 [11:23] <travs> My god, got disconnected on chat again
#725 [11:24] <CubeTheThird> travs, and when you try registering an account on mojang.com, it says you already have one?
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#728 [11:24] <travs> gs
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#730 [11:24] <travs> Hi
#731 [11:24] <travs> Wait i didn't do that, Mojang.com
#732 [11:24] <A> do you help people install mods
#733 [11:25] <CubeTheThird> A, this chatroon is only for vanilla minecraft tech support
#734 [11:25] <A> where can i get help for mods
#735 [11:25] <travs> Can you please help me register an account? I'm on mojang.com
#736 [11:25] <CubeTheThird> A, try the minecraft forums
#737 [11:26] <A> anywhere else
#738 [11:26] * bella [bella@notlogged] has joined #minecrafthelp
#739 [11:26] <CubeTheThird> ??< account/register
#740 [11:26] <CubeTheThird> travs, https://account.mojang.com/
#741 [11:26] <travs> thanks for help.
#742 [11:26] <A> ??
#743 [11:27] * Fluffy [Fluffy@notlogged] has joined #minecrafthelp
#744 [11:27] <CubeTheThird> A, google search?
#745 [11:27] <A> ok ill try :(
#746 [11:27] <Fluffy> How do I add ranks to my server with our bukitt
#747 [11:28] <Fluffy> Out
#748 [11:28] <CubeTheThird> Fluffy, ask in #bukkit
#749 [11:28] <Fluffy> Ok
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#751 [11:28] * powermenta [powermenta@notlogged] has joined #minecrafthelp
#752 [11:29] <powermenta> can somebody help me?
#753 [11:29] <bella> Hello I need help
#754 [11:29] * Itzbaylay [Itzbaylay@notlogged] has joined #minecrafthelp
#755 [11:29] <bella> I cant start my Minecraft
#756 [11:30] * Heinzza [Heinzza@notlogged] has joined #minecrafthelp
#757 [11:30] <CubeTheThird> bella, what happens?
#758 [11:30] <CubeTheThird> powermenta, with?
#759 [11:30] <Itzbaylay> It keeps telling me my username/email or password is incorrect.
#760 [11:30] <Itzbaylay> I have changed the password multiple times.
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#763 [11:30] <CubeTheThird> ??> Itzbaylay login/throttle
#764 [11:30] <Absol> Itzbaylay: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#765 [11:30] <Absol> Itzbaylay: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#766 [11:31] <powermenta> ii have a problem with this
#767 [11:31] <dark_> I have a problem with my code for windows 10
#768 [11:31] <dark_> minecraft windows 10
#769 [11:31] <travs> i registered an account on Mojang now, then I click switch user and log in, then play, then an error, change user name, but no option to change user name,
#770 [11:32] <Itzbaylay> I logged in orignally correct is the thing. there was nothing wrong with it in the first place.
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#773 [11:32] <CubeTheThird> Itzbaylay, just wait 3 hours before trying again
#774 [11:32] <powermenta> i have lack of update graphics divers
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#777 [11:33] <powermenta> i did a dxdiag
#778 [11:33] <CubeTheThird> powermenta, do you have a dxdiag report?
#779 [11:33] <CubeTheThird> powermenta, give a URL to it here
#780 [11:33] * helpplz [helpplz@notlogged] has joined #minecrafthelp
#781 [11:33] <powermenta> http://paste.ubuntu.com/16176705/
#782 [11:33] <CubeTheThird> travs, what error did it give you?
#783 [11:33] <Itzbaylay> I shouldnt have to is the thing, its not just me either, my cousin is also trying but has also failed multiple times.
#784 [11:33] <powermenta> is that it?
#785 [11:33] <Heinzza> Hey guys. Few days ago I bought Minecraft Windows 10 edition beta. It worked the first 2 days. I played like 2 hour. Then yesterday when I tried to play again the game froze to the "Generating world, building terrain" screen. And it happens every time. It is just frozen, nothing happens.. Idk what to do. I tried to look up a fix, but couldnt find any.
#786 [11:33] <CubeTheThird> Itzbaylay, is your cousin on the same network as you?
#787 [11:33] <Itzbaylay> no.
#788 [11:34] <CubeTheThird> Heinzza, you'll have to check on the minecraft forums about that. We aren't able to assist with the W10 edition here
#789 [11:34] <helpplz> when i updated to 1.9 on windows 10, i can no longer create a new world or open previous worlds. What should I do?
#790 [11:34] <CubeTheThird> Itzbaylay, are they having issues with their account, or yours?
#791 [11:34] * pinkriella [pinkriella@notlogged] has joined #minecrafthelp
#792 [11:34] <CubeTheThird> helpplz, what happens when you try?
#793 [11:34] <powermenta> cubethethird
#794 [11:34] <Itzbaylay> with her account
#795 [11:34] <Appel13> it dosnt work, i tried everything. after installing amd and making a newstart my pb stayed black and i had to make a recreate of the system. so, what should i do to play minecraft?!?!?!
#796 [11:35] <Heinzza> Oh okay, so should I just send a ticket to support?
#797 [11:35] <CubeTheThird> powermenta, download and install https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-?product=81513
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#799 [11:35] <helpplz> I click on the world and then i see my character's hand and hot bar however the world is blue and not loaded and then it crashes
#800 [11:35] <CubeTheThird> Itzbaylay, then that's entirely unrelated to your issue
#801 [11:35] * travs [travs@notlogged] has joined #minecrafthelp
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#804 [11:35] <CubeTheThird> Appel13, what is black?
#805 [11:36] <travs> I'm on the server now but same issue, can't register and cant log in
#806 [11:36] <Itzbaylay> what im trying to say is my minecraft was fine not 10 minutes ago and now I cant even log in.
#807 [11:36] <Appel13> the screen when i made a newstart
#808 [11:36] <CubeTheThird> travs, are you trying to register an account for some specific server?
#809 [11:36] <CubeTheThird> Itzbaylay, and what I'm telling you is to wait 3 hours before trying again
#810 [11:36] * erwan [erwan@notlogged] has joined #minecrafthelp
#811 [11:36] <CubeTheThird> ??> Appel13 win/dxdiag
#812 [11:37] <Absol> Appel13: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#813 [11:38] <Appel13> http://paste.ubuntu.com/16177044/
#814 [11:38] <max123> okay i have sent it
#815 [11:38] * madi [madi@notlogged] has joined #minecrafthelp
#816 [11:38] <travs> I think so but here's the error "You may not register any more accounts" but I already done with, and when I log in, it tells "your not registered"
#817 [11:39] <helpplz> yeah... this isnt working I'll just stop playing minecraft instead of dealing with the worst way to get tech support
#818 [11:39] * ConeXgaming [ConeXgaming@notlogged] has joined #minecrafthelp
#819 [11:39] <CubeTheThird> travs, we can't do anything about that here. You'll have to contact a server administrator or owner about the issue
#820 [11:39] <madi> i'm trying to join a server but it crashes. i get an error message: [09:29:38 INFO]: Minecraft Launcher 1.6.61 (through bootstrap 100) started on windows... [09:29:38 INFO]: Current time is May 1, 2016 9:29:38 AM [09:29:38 INFO]: System.getProperty('os.name') == 'Windows 10' [09:29:38 INFO]: System.getProperty('os.version') == '10.0' [09:29:38 INFO]: System.getProperty('os.arch') == 'amd64' [09:29:38 INFO]: System.getProperty('jav
#821 [11:39] <CubeTheThird> madi, paste it onto http://paste.ubuntu.com and give the URL here.
#822 [11:40] <CubeTheThird> helpplz, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#823 [11:40] <ConeXgaming> i need help with my launcher, as i canot get to the actual game, because my launcher crashes before the game starts
#824 [11:40] <Itzbaylay> CubeTheThird thanks for the advice but apparently I have to wait 24 hours before I can even attempt so, im just a little pissed.
#825 [11:40] <Absol> Itzbaylay: Please keep it civil
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#828 [11:40] <max123> i have sent it
#829 [11:40] <max123> cubethethird
#830 [11:40] <travs> can you give me a server just to try to play it? I just want to try if this really fun.
#831 [11:41] <CubeTheThird> Appel13, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows+7+-+64
#832 [11:41] <madi> http://paste.ubuntu.com/16177136/
#833 [11:41] <CubeTheThird> travs, mctest.ae97.net ?
#834 [11:41] <CubeTheThird> our test server
#835 [11:41] * IvanJesus [IvanJesus@notlogged] has joined #minecrafthelp
#836 [11:41] <Appel13> i installed this like 3 times today, this didnt work
#837 [11:41] <IvanJesus> hi
#838 [11:42] <CubeTheThird> madi, can you send a paste of the game output?
#839 [11:42] <max123> cubethethird
#840 [11:42] <travs> Let me try it, its 1.9.2 right
#841 [11:42] <CubeTheThird> max123, you still need to give the link here
#842 [11:42] <madi> whats a game output?
#843 [11:42] <CubeTheThird> travs, it is yes
#844 [11:42] <CubeTheThird> madi, the tab in the launcher called Game Output
#845 [11:42] * helpplz [helpplz@notlogged] has quit. (Ping timeout: 195 seconds)
#846 [11:42] <ConeXgaming> i repeat, my game crashes before the game even starts... exception system cannot find file???
#847 [11:43] <CubeTheThird> ConeXgaming, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#848 [11:43] <IvanJesus> hello, someone could help me?
#849 [11:43] <CubeTheThird> IvanJesus, with?
#850 [11:43] <max123> http://paste.ubuntu.com/16177218/
#851 [11:44] * Itzbaylay [Itzbaylay@notlogged] has quit. (Ping timeout: 195 seconds)
#852 [11:44] <travs> Invalid session, what's that? error?
#853 [11:44] <CubeTheThird> max123, ok. In the game's video settings, turn on VBOs
#854 [11:44] <IvanJesus> minecraft I have a problem with the video card
#855 [11:44] <madi> http://paste.ubuntu.com/16177224/
#856 [11:44] <CubeTheThird> travs, did you purchase minecraft?
#857 [11:44] <max123> how?
#858 [11:44] <CubeTheThird> IvanJesus, do you have a dxdiag report?
#859 [11:44] <CubeTheThird> max123, in the game, go to Options -> Video Settings ?
#860 [11:44] * Gaz [Gaz@notlogged] has quit. (Quit: Fucking Mice and ethernet cables)
#861 [11:44] <IvanJesus> yes
#862 [11:44] <travs> Its not mine, but I think yes, its here and my brothers playing it.
#863 [11:44] * Gaz [Gaz@notlogged] has joined #minecrafthelp
#864 [11:44] <CubeTheThird> madi, in the game's video settings, turn on VBOs
#865 [11:45] <CubeTheThird> travs, are you logged into the launcher with an account that has minecraft purchased on it?
#866 [11:45] * hisham [hisham@notlogged] has joined #minecrafthelp
#867 [11:45] <ConeXgaming> heres url: http://paste.ubuntu.com/16177237/
#868 [11:45] <max123> where are the video setting?
#869 [11:45] <travs> Oh so I need to purchase it and register it on my account is that what you referring for?
#870 [11:46] <CubeTheThird> ConeXgaming, in the Edit Profile menu, uncheck the Executable box
#871 [11:46] <CubeTheThird> max123, in the Options menu
#872 [11:46] <IvanJesus> how to solve the problem?
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#874 [11:46] <CubeTheThird> travs, that's right. You can't play multiplayer unless you've purchased the game on your account
#875 [11:46] * RinHeicho [RinHeicho@notlogged] has joined #minecrafthelp
#876 [11:46] <Appel13> so, how can i play minecraft?!?!?!
#877 [11:46] <CubeTheThird> IvanJesus, give a URL to your dxdiag report here
#878 [11:46] <max123> do yow mean edit profile?
#879 [11:46] <madi> ok turned on
#880 [11:46] <ConeXgaming> thx that was it lol i tried to fix it with that, im an idiot
#881 [11:46] <CubeTheThird> Appel13, did you get an error message installing the drivers?
#882 [11:46] <CubeTheThird> Appel13, did you get an error message installing the drivers?
#883 [11:46] * ConeXgaming [ConeXgaming@notlogged] has left #minecrafthelp
#884 [11:47] <CubeTheThird> max123, the Options menu in the game
#885 [11:47] <IvanJesus> ok
#886 [11:47] <max123> oh
#887 [11:47] <CubeTheThird> madi, try playing now
#888 [11:47] <travs> I see, CubetheThird, you just one person on this whole chat but you can manage to help, :) thanks for that info,
#889 [11:47] <CubeTheThird> no problem :3
#890 [11:47] <max123> okay now what?
#891 [11:48] <RinHeicho> I got an error when I wanted to play Minecraft and I still don't know what to do
#892 [11:48] <IvanJesus> http://paste.ubuntu.com/16177047/
#893 [11:48] <Appel13> no
#894 [11:48] <IvanJesus> is that
#895 [11:48] <madi> it works, thanks!!
#896 [11:48] <CubeTheThird> RinHeicho, what's the error?
#897 [11:49] <CubeTheThird> IvanJesus, sorry but unfortunately your graphics card is not supported on newer editions of Windows. You will either need to downgrade to Windows 8 (or lower) or use a different computer.
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#900 [11:49] <CubeTheThird> Appel13, I'll try getting you a driver from Asus
#901 [11:49] <max123> i have truned now vbo
#902 [11:49] <CubeTheThird> max123, ok. Try playing now
#903 [11:49] <RinHeicho> I can't play, it just says that I don't have something. should I give you my report?
#904 [11:49] <max123> okay ty
#905 [11:49] <CubeTheThird> RinHeicho, paste the report onto http://paste.ubuntu.com and give the URL here.
#906 [11:50] <RinHeicho> http://paste.ubuntu.com/16177241/
#907 [11:50] <IvanJesus> but I have windows 8
#908 [11:50] <CubeTheThird> Appel13, try installing this one: http://dlcdnet.asus.com/pub/ASUS/nb/Drivers/VGA/ATI/VGA_ATI_Win7_64_Z884.zip
#909 [11:50] <CubeTheThird> IvanJesus, you have windows 8.1
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#911 [11:50] <Appel13> i will try this
#912 [11:50] <CubeTheThird> RinHeicho, one moment
#913 [11:51] <RinHeicho> okay
#914 [11:51] <IvanJesus> and I can not with this version?
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#918 [11:52] * madi [madi@notlogged] has quit. (Ping timeout: 195 seconds)
#919 [11:52] <CubeTheThird> IvanJesus, no. AMD stopped supporting your graphics card before WIndows 8.1 was released
#920 [11:52] * McD [McD@notlogged] has quit. (Ping timeout: 195 seconds)
#921 [11:53] <IvanJesus> and as I do to have windows 8?
#922 [11:53] <CubeTheThird> IvanJesus, you'd have to reinstall it from a backup, or a disk
#923 [11:53] * max123 [max123@notlogged] has quit. (Ping timeout: 195 seconds)
#924 [11:53] <CubeTheThird> RinHeicho, ok you have 2 drivers to install
#925 [11:53] <CubeTheThird> RinHeicho, first download and install the 3rd download: https://downloadcenter.intel.com/download/25698/Intel-Graphics-Driver-for-Windows-7-and-8-1-and-Windows-10-15-33-
#926 [11:54] <IvanJesus> How do I do that?
#927 [11:54] <RinHeicho> ok wait a moment
#928 [11:54] <asf> I try to login and it says "Invalid credentials", I reset my password and I know my username. I've read that it will be authenticated in 24 hours, Is there a fix to it so I don't have to wait 24 hours?
#929 [11:55] <CubeTheThird> RinHeicho, after that download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064
#930 [11:55] <CubeTheThird> IvanJesus, you'll either have to look up a guide online, or ask a professional for assistance
#931 [11:55] <CubeTheThird> asf, there is not
#932 [11:55] <CubeTheThird> brb
#933 [11:55] <asf> Darn thanks for the help :/
#934 [11:55] <RinHeicho> is it the first one in the second link?
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#936 [11:56] <IvanJesus> and it works with Windows 10?
#937 [11:56] <Appel13> and after installing this, what do i have to do?
#938 [11:57] * travs [travs@notlogged] has quit. (Ping timeout: 195 seconds)
#939 [11:58] <RinHeicho> the first link couldn't be downloaded
#940 [11:58] * zane [zane@notlogged] has joined #minecrafthelp
#941 [11:59] <zane> hello is someone avalable to help me
#942 [12:00] * saul [saul@notlogged] has quit. (Quit: Web client closed)
#943 [12:00] <CubeTheThird> RinHeicho, ya the first one. What do you mean couldn't be downloaded?
#944 [12:00] <CubeTheThird> IvanJesus, no it will not work with windows 10
#945 [12:00] <CubeTheThird> Appel13, reboot your computer and try playing again
#946 [12:01] <CubeTheThird> zane, with what?
#947 [12:01] <RinHeicho> it say that there is an error beause of the manufactor's driver
#948 [12:01] <CubeTheThird> RinHeicho, but only with 1 of the drivers?
#949 [12:01] <IvanJesus> with windows 8?
#950 [12:01] <zane> when i open minecraft it says things about mixed mode error
#951 [12:01] <RinHeicho> I think so, yeah
#952 [12:01] <CubeTheThird> IvanJesus, yes it will work with windows 8. And windows 7 as well
#953 [12:01] <CubeTheThird> zane, is there a crash report?
#954 [12:01] * j_ [j_@notlogged] has joined #minecrafthelp
#955 [12:02] <zane> i have windows 10
#956 [12:02] <zane> ---- Minecraft Crash Report ---- // Don't do that. Time: 5/1/16 6:52 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwj
#957 [12:02] <CubeTheThird> RinHeicho, ok after installing the other driver, reboot your computer and try again
#958 [12:02] <CubeTheThird> zane, do you have a dxdiag reprot?
#959 [12:02] <RinHeicho> I'll try
#960 [12:02] <IvanJesus> ok
#961 [12:02] <IvanJesus> thanks
#962 [12:02] <CubeTheThird> RinHeicho, unfortunately Sony computers are very picky about what drivers they will install
#963 [12:02] <IvanJesus> I am from Argentina :D
#964 [12:02] * j_ [j_@notlogged] has quit. (Client Quit)
#965 [12:02] <zane> did you get it
#966 [12:03] <CubeTheThird> zane, get what?
#967 [12:03] <zane> ---- Minecraft Crash Report ---- // Don't do that. Time: 5/1/16 6:52 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwj
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#969 [12:03] <urielsalis> IvanJesus, yo tambien
#970 [12:03] <urielsalis> IvanJesus, vas a tener que volver a Windows 8 o Windows7
#971 [12:04] <IvanJesus> y como hago para volver a windows 8 o 7?
#972 [12:04] <urielsalis> IvanJesus, tenes que instalar desde 0
#973 [12:04] <CubeTheThird> ??> zane win/dxdiag
#974 [12:04] <Absol> zane: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#975 [12:04] <IvanJesus> pero como hago eso?
#976 [12:04] <urielsalis> IvanJesus, en una tienda de computacion te lo pueden hacer sin que pierdas ningun dato
#977 [12:05] * Appel13 [Appel13@notlogged] has quit. (Ping timeout: 195 seconds)
#978 [12:05] <XCharlie> Hola, Minecraft no entra y me pide que actualice el controlador de video, ya lo hice y no funciona
#979 [12:05] <urielsalis> IvanJesus, o podes vos comprar Windows 7, ponerlo en un usb e instalarlo
#980 [12:05] <urielsalis> XCharlie, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#981 [12:05] <XCharlie> http://paste.ubuntu.com/16177760/
#982 [12:05] <IvanJesus> pero lo puedo hacer lo yo solo?
#983 [12:05] <zane> what does win/dxliag meen ?
#984 [12:05] <urielsalis> <urielsalis> IvanJesus, o podes vos comprar Windows 7, ponerlo en un usb e instalarlo
#985 [12:06] <urielsalis> XCharlie, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 7 or use another PC or if you have a desktop PC, buy a new graphics card
#986 [12:06] <CubeTheThird> zane, do what Absol said after that
#987 [12:06] <urielsalis> XCharlie, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#988 [12:06] <IvanJesus> ok, muchas gracias
#989 [12:06] <zane> thanks guys
#990 [12:06] <XCharlie> gracias!
#991 [12:06] <IvanJesus> y una vez que vuelva a windows 7 u 8 podre jugar minecraft?
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#997 [12:10] <Appel13> it doesnt work
#998 [12:10] <urielsalis> IvanJesus, si
#999 [12:10] <IvanJesus> no tendre que hacer nada? solo abrir el minecraft y jugar?
#1000 [12:10] <zane> ------------------ System Information ------------------ Time of this report: 5/1/2016, 19:07:48 Machine name: ZANE Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.160126-1819) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Latitude E6420 BIOS: Default System BIOS Processor: Inte
#1001 [12:11] <CubeTheThird> zane, paste it onto http://paste.ubuntu.com and give the URL here.
#1002 [12:11] <urielsalis> IvanJesus, puede ser que necesites el driver para Windows 7
#1003 [12:12] <urielsalis> IvanJesus, si ese es el caso, solo volve y te lo puedo dar
#1004 [12:12] <Appel13> cube the third, i did everything what you said but id didnt help
#1005 [12:12] * MC_LogicFTW [MC_LogicFTW@notlogged] has joined #minecrafthelp
#1006 [12:13] <CubeTheThird> Appel13, hmm. I wonder if updating intel drivers would help. One sec
#1007 [12:13] <MC_LogicFTW> hey i have someone on the server im on complaining that they cant see ANY skins on any players and heads. is there anything that player could try?
#1008 [12:14] <zane> is it safe if i paste it here
#1009 [12:14] <CubeTheThird> Appel13, ok try download and install https://downloadcenter.intel.com/download/22521/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81503
#1010 [12:14] <CubeTheThird> zane, ya. THere's no private info in it
#1011 [12:14] <zane> http://paste.ubuntu.com/16178057/
#1012 [12:14] <CubeTheThird> MC_LogicFTW, they may need to change their game version, though often that issue is caused by mods (e.g. optifine) or it's a problem on the server's end
#1013 [12:15] <CubeTheThird> zane, ok. Delete your minecraft launcher and install the newer (.msi) one from https://minecraft.net/download
#1014 [12:15] <MC_LogicFTW> @CubeTheThird it is working for everyone else normally though
#1015 [12:17] * MikayaB [MikayaB@notlogged] has quit. (Ping timeout: 195 seconds)
#1016 [12:17] <CubeTheThird> MC_LogicFTW, it's the server that handles skins, so if they are using a different game version and/or mods it may affect it
#1017 [12:17] <IvanJesus> urielsalis, que me puedes dar?
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#1019 [12:18] * jaocraft13 [jaocraft13@notlogged] has joined #minecrafthelp
#1020 [12:18] <MC_LogicFTW> k thanks
#1021 [12:19] * Feli [Feli@notlogged] has joined #minecrafthelp
#1022 [12:19] <RinHeicho> I tried again and it still won't do anything, even the link with intel can not be performed
#1023 [12:19] <RinHeicho> can you maybe send it in german?
#1024 [12:20] <CubeTheThird> RinHeicho, hmm you'll need drivers from Sony then. Unfortunately I've been having issues with their website
#1025 [12:20] * Evolutiionz [Evolutiionz@notlogged] has joined #minecrafthelp
#1026 [12:20] <Appel13> this was also not helpful...
#1027 [12:20] <RinHeicho> do you know what I should look for?
#1028 [12:20] <Evolutiionz> Bad packet? cannot join servers in 1.9
#1029 [12:21] <CubeTheThird> Appel13, you rebooted after installing it?
#1030 [12:21] <Feli> Hello, i use the win 10 beta of minecraft and have some problems with the current version.
#1031 [12:21] <CubeTheThird> RinHeicho, you should be able to get to it if you google search 'sony drivers'
#1032 [12:22] <RinHeicho> oh alright, thank you
#1033 [12:22] <CubeTheThird> Feli, unfortunately we don't support the W10 edition here. You'll have to look on the minecraft forums for assistance
#1034 [12:22] <Appel13> no bit i wikll do it now
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#1036 [12:23] * kirby|gone is now known as mrkirby153
#1037 [12:23] * MC_LogicFTW [MC_LogicFTW@notlogged] has quit. (Ping timeout: 195 seconds)
#1038 [12:24] <Evolutiionz> Cube, I can't seem to play 1.9 servers, it says bad packet. But when I go to 1.8 servers I can join them?
#1039 [12:24] * zane [zane@notlogged] has quit. (Ping timeout: 195 seconds)
#1040 [12:25] <CubeTheThird> Evolutiionz, what game version are you using?
#1041 [12:25] * RinHeicho [RinHeicho@notlogged] has quit. (Ping timeout: 195 seconds)
#1042 [12:25] <Evolutiionz> 1.9.2
#1043 [12:26] <CubeTheThird> Evolutiionz, does this issue occur with any 1.9 server?
#1044 [12:26] * Appel13 [Appel13@notlogged] has quit. (Ping timeout: 195 seconds)
#1045 [12:26] * IvanJesus [IvanJesus@notlogged] has quit. (Ping timeout: 195 seconds)
#1046 [12:27] <Evolutiionz> Yes, all servers are not working and they all say bad packet.
#1047 [12:27] * __XxPikachuXx__ [__XxPikachuXx__@notlogged] has joined #minecrafthelp
#1048 [12:28] <__XxPikachuXx__> Hello and I have a problem with join miencraft servers
#1049 [12:28] * Appel13 [Appel13@notlogged] has joined #minecrafthelp
#1050 [12:28] <__XxPikachuXx__> Hello and I have a problem with join miencraft servers
#1051 [12:28] <CubeTheThird> Evolutiionz, are you using any mods?
#1052 [12:28] <Appel13> after rebooting it doesnt work
#1053 [12:28] <CubeTheThird> __XxPikachuXx__, what problem?
#1054 [12:28] <Evolutiionz> No mods
#1055 [12:28] <CubeTheThird> Appel13, hmm not sure what else to recommend then. YOu might want to contact Asus about it, since none of the drivers are installing
#1056 [12:28] <CubeTheThird> Evolutiionz, can you try this server: mctest.ae97.net
#1057 [12:28] <Evolutiionz> yes.
#1058 [12:29] <Appel13> I payed 20 euros for nothing......
#1059 [12:29] <CubeTheThird> Appel13, or you could try using another computer if you have one
#1060 [12:30] * belen [belen@notlogged] has joined #minecrafthelp
#1061 [12:31] <Appel13> but i wanted to play it on my own pc
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#1064 [12:33] * hummels5 [hummels5@notlogged] has quit. (Client Quit)
#1065 [12:35] * neersighted [neersighted@notlogged] has quit. (Remote host closed the connection)
#1066 [12:36] <__XxPikachuXx__> The Problem is that it says java.lang.NullExeption: group
#1067 [12:36] * neersighted [neersighted@notlogged] has joined #minecrafthelp
#1068 [12:36] <__XxPikachuXx__> The Problem is that it says java.lang.NullExeption: group
#1069 [12:36] <CubeTheThird> __XxPikachuXx__, what anti-virus and firewall software do you have?
#1070 [12:36] <__XxPikachuXx__> what do I do
#1071 [12:36] <__XxPikachuXx__> I have webroot
#1072 [12:36] <__XxPikachuXx__> I turned it off
#1073 [12:36] <CubeTheThird> ??> __XxPikachuXx__ av/webroot
#1074 [12:36] <Absol> __XxPikachuXx__: If you're having issues joining a LAN world while using Webroot SecureAnywhere AntiVirus, open your settings, navigate to System Tools --> System Control --> Control Active Processes and make sure Java or Minecraft are set to Allow.
#1075 [12:36] <Absol> __XxPikachuXx__: Alternatively, use a different antivirus program, such as avast! Antivirus. See ?? av/avast for more information.
#1076 [12:37] * dxdiag [dxdiag@notlogged] has quit. (Ping timeout: 195 seconds)
#1077 [12:37] <__XxPikachuXx__> Its not a LAN world its multiplayer
#1078 [12:37] <__XxPikachuXx__> I cant join any server
#1079 [12:38] <CubeTheThird> __XxPikachuXx__, try it anyways
#1080 [12:38] * Appel13 [Appel13@notlogged] has quit. (Ping timeout: 195 seconds)
#1081 [12:38] <Evolutiionz> Cube I tried to connect to the test server and it said bad packet as well
#1082 [12:38] * mymushroom [mymushroom@notlogged] has quit. (Ping timeout: 195 seconds)
#1083 [12:39] <CubeTheThird> Evolutiionz, what anti-virus and firewall software do you have?
#1084 [12:39] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1085 [12:40] <__XxPikachuXx__> Nothing will work are there more ways?
#1086 [12:40] <__XxPikachuXx__> Please
#1087 [12:41] <__XxPikachuXx__> Tell me I cant join any server
#1088 [12:41] * vyctor [vyctor@notlogged] has joined #minecrafthelp
#1089 [12:41] * vyctor [vyctor@notlogged] has quit. (Client Quit)
#1090 [12:41] <CubeTheThird> __XxPikachuXx__, we can try doing a malware scan
#1091 [12:41] <CubeTheThird> ??> __XxPikachuXx__ av/adwcleaner
#1092 [12:41] <Absol> __XxPikachuXx__: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1093 [12:41] <Absol> __XxPikachuXx__: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
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#1095 [12:42] * bildramer [bildramer@notlogged] has joined #minecrafthelp
#1096 [12:42] <__XxPikachuXx__> I ran lots of scans a d restarted my laptop
#1097 [12:42] * edagar [edagar@notlogged] has joined #minecrafthelp
#1098 [12:42] <__XxPikachuXx__> I did everything
#1099 [12:43] <CubeTheThird> __XxPikachuXx__, use the tool Absol gave you
#1100 [12:43] <__XxPikachuXx__> The system thign?
#1101 [12:44] <__XxPikachuXx__> I will scan and restart and I will come back
#1102 [12:44] <__XxPikachuXx__> brb
#1103 [12:44] * __XxPikachuXx__ [__XxPikachuXx__@notlogged] has quit. (Quit: Web client closed)
#1104 [12:45] * edagar [edagar@notlogged] has quit. (Ping timeout: 195 seconds)
#1105 [12:49] * __XxPikachuXx__ [__XxPikachuXx__@notlogged] has joined #minecrafthelp
#1106 [12:49] <__XxPikachuXx__> Im back
#1107 [12:49] * dstark [dstark@notlogged] has joined #minecrafthelp
#1108 [12:50] <__XxPikachuXx__> Hello
#1109 [12:50] <dstark> I have changed my minecraft username and it has not changed, when i go to change it again, it says i must wait a month because i just changed it
#1110 [12:50] <__XxPikachuXx__> Absol
#1111 [12:51] * __XxPikachuXx__ [__XxPikachuXx__@notlogged] has quit. (Client Quit)
#1112 [12:51] * __XxPikachuXx__ [__XxPikachuXx__@notlogged] has joined #minecrafthelp
#1113 [12:52] <__XxPikachuXx__> @Absol
#1114 [12:52] <__XxPikachuXx__> @Absol I did what you said but still I cant join servers
#1115 [12:52] <__XxPikachuXx__> Absol
#1116 [12:53] <__XxPikachuXx__> Absol
#1117 [12:53] <__XxPikachuXx__> Absol
#1118 [12:53] <__XxPikachuXx__> hello I cant join minecraft severs I need help
#1119 [12:53] <Evolutiionz> I can't join servers either
#1120 [12:54] <dstark> I have changed my minecraft username and it has not changed, when i go to change it again, it says i must wait a month because i just changed it. My name was dstark421, and i wanted Dstark, but now i am Dstark421
#1121 [12:54] <__XxPikachuXx__> I cant join beause of java.lang.NullException: group
#1122 [12:55] * Grenaider [Grenaider@notlogged] has joined #minecrafthelp
#1123 [12:55] <__XxPikachuXx__> hello I cant join minecraft severs because of java.lang.NullPointerException: group
#1124 [12:55] <Grenaider> When im on a 1.9 server and leave to go to another one the game glitches out looks funny and lags like hell
#1125 [12:55] <__XxPikachuXx__> hello I cant join minecraft severs because of java.lang.NullPointerException: group
#1126 [12:56] <dstark> pikachu is ur connection good?
#1127 [12:56] <__XxPikachuXx__> yes
#1128 [12:56] * igorfuuklook [igorfuuklook@notlogged] has joined #minecrafthelp
#1129 [12:56] <Grenaider> Community help no i want mircosoft help
#1130 [12:56] <igorfuuklook> alo
#1131 [12:56] * hakan [hakan@notlogged] has joined #minecrafthelp
#1132 [12:56] <GreyVulpine> Grenaider - There is no microsoft support here.
#1133 [12:57] * Evolutiionz [Evolutiionz@notlogged] has quit. (Quit: Web client closed)
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#1135 [12:57] * Grenaider [Grenaider@notlogged] has quit. (Client Quit)
#1136 [12:57] <dstark> mctest.ae97.net try getting on that server pikachu
#1137 [12:57] * jhdhyfyy7 [jhdhyfyy7@notlogged] has joined #minecrafthelp
#1138 [12:57] <__XxPikachuXx__> ok
#1139 [12:57] * jhdhyfyy7 [jhdhyfyy7@notlogged] has quit. (Client Quit)
#1140 [12:58] * hakan [hakan@notlogged] has quit. (Client Quit)
#1141 [12:58] <__XxPikachuXx__> dstark it wont work.
#1142 [12:58] <dstark> if not, try changing the launcher viability in launcher profile
#1143 [12:58] <__XxPikachuXx__> ok
#1144 [12:59] <dstark> *launcher visbility
#1145 [13:00] <__XxPikachuXx__> did that.
#1146 [13:00] <dstark> did it work?
#1147 [13:00] <__XxPikachuXx__> nop
#1148 [13:00] <__XxPikachuXx__> nope
#1149 [13:00] * Haski [Haski@notlogged] has quit. (Ping timeout: 195 seconds)
#1150 [13:00] * steve [steve@notlogged] has joined #minecrafthelp
#1151 [13:00] <steve> hey guys
#1152 [13:00] <dstark> why do no mods respond omg
#1153 [13:01] <__XxPikachuXx__> idk
#1154 [13:01] <__XxPikachuXx__> dstark what else can I try.
#1155 [13:01] <steve> if my friend buys a server from a website and he's admin but he's not online is the the only person that can ban me or the people who sold the servers can ban me?
#1156 [13:01] <__XxPikachuXx__> dstark what else can I try.
#1157 [13:01] <dstark> one sec
#1158 [13:02] <dstark> steve unless he OPs someone he is the only one who can ban people
#1159 [13:02] <dstark> people who sold him the server cant do anything
#1160 [13:02] <dstark> pikachu what version are you on
#1161 [13:02] <steve> so
#1162 [13:03] <steve> if i use hacks
#1163 [13:03] <__XxPikachuXx__> 1.9 and 1.8.9
#1164 [13:03] <steve> and he's online he can find out
#1165 [13:03] <__XxPikachuXx__> 1.9 and 1.8.9
#1166 [13:03] <steve> but if he's not online and i'm using hacks
#1167 [13:03] <steve> he won't find out right?
#1168 [13:03] <__XxPikachuXx__> I am on 1.9 and 1.8.9
#1169 [13:03] <dstark> yes, i dont advise using hacks becasue unless he approves of it, he could ban you
#1170 [13:03] <dstark> but no, he wont know if hes not on
#1171 [13:03] <__XxPikachuXx__> I am on 1.9 and 1.8.9
#1172 [13:04] <dstark> what version is the server
#1173 [13:04] <__XxPikachuXx__> 1.9
#1174 [13:04] * TonyMa [TonyMa@notlogged] has joined #minecrafthelp
#1175 [13:04] <TonyMa> I NEED HELP
#1176 [13:04] <__XxPikachuXx__> All my servers wont work Even 1.8 ones
#1177 [13:04] <dstark> try reinstalling java pikachu
#1178 [13:05] <__XxPikachuXx__> ok
#1179 [13:05] <dstark> tony what you need, mods wont respond
#1180 [13:05] <__XxPikachuXx__> how do I unistall it
#1181 [13:05] * TonyMa [TonyMa@notlogged] has quit. (Client Quit)
#1182 [13:05] <dstark> go to java.com
#1183 [13:05] <__XxPikachuXx__> ok
#1184 [13:05] <dstark> free java download
#1185 [13:05] <dstark> agree and start download
#1186 [13:06] <__XxPikachuXx__> k
#1187 [13:06] <steve> is there some way he can find out if he's offline?
#1188 [13:06] <dstark> the installer should guide you through the rest of uninstall and stuff
#1189 [13:06] <steve> can he unban me if he bans me?
#1190 [13:06] <dstark> steve only if he has another admin on
#1191 [13:06] <dstark> yes he can use /pardon
#1192 [13:06] <steve> can he unban me if he bans me?
#1193 [13:06] <steve> oh ok
#1194 [13:06] <dstark> yes
#1195 [13:06] <steve> thanks
#1196 [13:07] <dstark> I have changed my minecraft username and it has not changed, when i go to change it again, it says i must wait a month because i just changed it. My name was dstark421, and i wanted Dstark, but now i am Dstark421
#1197 [13:07] * Amber [Amber@notlogged] has joined #minecrafthelp
#1198 [13:07] <dstark> mods please respond
#1199 [13:08] <Amber> Hey I can't connect to Minecraft, it continues to crash and it has something to do with the pixels?
#1200 [13:08] <__XxPikachuXx__> Dstark Im getting java
#1201 [13:10] <dstark> ok
#1202 [13:10] * JohnCena [JohnCena@notlogged] has joined #minecrafthelp
#1203 [13:10] <dstark> JOHN CENA
#1204 [13:11] <JohnCena> Ok, so my copy of minecraft seems to have a runtime error after i joined a realm server or and online server
#1205 [13:11] <dstark> whats the error
#1206 [13:11] <JohnCena> give me a sec
#1207 [13:12] * __XxPikachuXx__ [__XxPikachuXx__@notlogged] has quit. (Ping timeout: 195 seconds)
#1208 [13:12] <dstark> MODS I have changed my minecraft username and it has not changed, when i go to change it again, it says i must wait a month because i just changed it. My name was dstark421, and i wanted Dstark, but now i am Dstark421
#1209 [13:13] <dstark> IM LITERALLY DOING UR JOB BECAUSE YOU WONT ANSWER
#1210 [13:13] * zane [zane@notlogged] has joined #minecrafthelp
#1211 [13:13] * __XxPikachuXx__ [__XxPikachuXx__@notlogged] has joined #minecrafthelp
#1212 [13:13] <__XxPikachuXx__> Dstark?
#1213 [13:13] <dstark> YEAH
#1214 [13:13] <dstark> sorry caps
#1215 [13:13] <GreyVulpine> dstark - There is no way around the month-long waiting period between username changes.
#1216 [13:13] <__XxPikachuXx__> Ok I got java
#1217 [13:13] <zane> hey cube the third ?
#1218 [13:13] <GreyVulpine> dstark - And feel free to help out. Us mods aren't here 24/7, and this is entirely an volunteer-run channel.
#1219 [13:14] <JohnCena> the game says its unable to write a core dump
#1220 [13:14] <dstark> so i cant get help because i didnt get the correct username
#1221 [13:14] <dstark> ?
#1222 [13:14] * Amber [Amber@notlogged] has quit. (Quit: Web client closed)
#1223 [13:14] <GreyVulpine> There's nothing we can do about it
#1224 [13:15] <JohnCena> wait, nothing about my game
#1225 [13:15] <dstark> ok
#1226 [13:15] <JohnCena> cause it says its unable to write a core dump
#1227 [13:15] <dstark> pikachu now try joining a server
#1228 [13:16] <__XxPikachuXx__> ok my minecraft wont open it mgith be a sec before I respond
#1229 [13:16] <JohnCena> but the crash is outside of java
#1230 [13:16] <zane> i need help if i launch minecraft with the new java it doesnt work but with java 1.7 it works but i need java 1.8 if i launch game the dialog says mixed mode who can help plz ?
#1231 [13:18] <__XxPikachuXx__> my minecraft wont open
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#1233 [13:18] <JohnCena> i just want to join a multiplayer server but it wont let me
#1234 [13:18] <__XxPikachuXx__> my minecraft wont open
#1235 [13:18] <__XxPikachuXx__> my minecraft wont open
#1236 [13:18] <__XxPikachuXx__> my minecraft wont open
#1237 [13:21] <zane> anyone ?
#1238 [13:21] <__XxPikachuXx__> my minecraft wont open
#1239 [13:21] <__XxPikachuXx__> my minecraft wont open
#1240 [13:21] <__XxPikachuXx__> my minecraft wont open
#1241 [13:21] <__XxPikachuXx__> my minecraft wont open
#1242 [13:21] * Absol kicked __XxPikachuXx__ from #minecrafthelp (Reason: _XxPikachuXx__ :Stop spamming)
#1243 [13:21] <zane> absol i still have the same prob
#1244 [13:22] * igorfuuklook [igorfuuklook@notlogged] has quit. (Quit: Web client closed)
#1245 [13:22] <zane> http://paste.ubuntu.com/16178057/
#1246 [13:23] <zane> ---- Minecraft Crash Report ---- // Oh - I know what I did wrong! Time: 5/1/16 8:23 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:252) at org.lwjgl.opengl.Display.createWindow(Display.java:306)
#1247 [13:23] * JohnCena [JohnCena@notlogged] has quit. (Ping timeout: 195 seconds)
#1248 [13:24] <zane> http://paste.ubuntu.com/16179806/
#1249 [13:25] * __XxPikachuXx__ [__XxPikachuXx__@notlogged] has joined #minecrafthelp
#1250 [13:25] * OmegaRaptor [OmegaRaptor@notlogged] has joined #minecrafthelp
#1251 [13:25] <__XxPikachuXx__> IS Dstark there still
#1252 [13:26] <zane> absol ?
#1253 [13:26] <__XxPikachuXx__> IS Dstark there still
#1254 [13:27] <zane> plz send me a email if you have anything fixed zaneaspeling@gmail.com
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#1256 [13:28] <OmegaRaptor> Hi, I downloaded MINECRAFT just now and it wont let me play. It said I have a problem with my graphics and drivers but on Device Manager it says I have everything up to date. I have followed all the instructions I can find but it wont work. I have windows 10. Here is my DXDIAG report
#1257 [13:28] <OmegaRaptor> http://paste.ubuntu.com/16179784/
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#1264 [13:30] <Pe3tr> Any idea why I can't log in? http://prntscr.com/az4ep6
#1265 [13:31] * zane [zane@notlogged] has quit. (Ping timeout: 195 seconds)
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#1267 [13:31] * yBlasterPvP [yBlasterPvP@notlogged] has quit. (Client Quit)
#1268 [13:32] <kubilay> How can I get a refund for Minecraft ?
#1269 [13:32] <GreyVulpine> kubilay - https://help.mojang.com/customer/portal/articles/359338
#1270 [13:32] * __XxPikachuXx__ [__XxPikachuXx__@notlogged] has quit. (Ping timeout: 195 seconds)
#1271 [13:33] * gabis123 [gabis123@notlogged] has joined #minecrafthelp
#1272 [13:33] <Pe3tr> Any idea why I can't log in? http://prntscr.com/az4ep6
#1273 [13:33] * Dylan [Dylan@notlogged] has joined #minecrafthelp
#1274 [13:34] <Dylan> hi
#1275 [13:34] <Rebecca_> Rebecca Karen
#1276 [13:34] <Dylan> are you from mojang?
#1277 [13:35] <Dylan> rebacca
#1278 [13:35] <Dylan> answer me
#1279 [13:35] <Dylan> NOW
#1280 [13:36] * TimmieK06 [TimmieK06@notlogged] has joined #minecrafthelp
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#1282 [13:36] <Pe3tr> Any idea why I can't log into the minecraft? http://prntscr.com/az4ep6
#1283 [13:36] * __XxPikachuXx__ [__XxPikachuXx__@notlogged] has joined #minecrafthelp
#1284 [13:36] <__XxPikachuXx__> Hello my minecraft wont open
#1285 [13:37] * Notch [Notch@notlogged] has joined #minecrafthelp
#1286 [13:37] * Absol kicked Notch from #minecrafthelp (Reason: otch :You are not Notch (#562))
#1287 [13:37] * TwerkendeNudel [TwerkendeNudel@notlogged] has joined #minecrafthelp
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#1289 [13:38] * Mojang [Mojang@notlogged] has joined #minecrafthelp
#1290 [13:38] * Absol kicked Mojang from #minecrafthelp (Reason: ojang :You are not Mojang (#414))
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#1294 [13:38] <Kool-Aid> hi
#1295 [13:38] <Pe3tr> Could someone help be? I can't log into the minecraft - http://prntscr.com/az4ep6
#1296 [13:39] <Extreme> Kool-Aid: Hello.
#1297 [13:39] <Kool-Aid> I NEED HEKO
#1298 [13:39] <Kool-Aid> I NEED HELP
#1299 [13:39] <Extreme> ??> Kool-Aid scold/shout
#1300 [13:39] <Absol> Kool-Aid: There is no need to yell. The acoustics in here are wonderful.
#1301 [13:39] <Extreme> ??> Kool-Aid ask
#1302 [13:39] <Absol> Kool-Aid: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1303 [13:39] <Absol> Kool-Aid: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1304 [13:39] <A_Brick> can i have the pastebin link please
#1305 [13:39] <Extreme> Pe3tr: What antivirus and/or firewall software do you have?
#1306 [13:39] <__XxPikachuXx__> Hello my minecraft wont open
#1307 [13:39] <Pe3tr> Avast
#1308 [13:39] <Kool-Aid> HI IM NOTCH
#1309 [13:39] <Extreme> A_Brick: We need that link.
#1310 [13:40] <Pe3tr> I reinstalled it
#1311 [13:40] <Extreme> Kool-Aid: You are you.
#1312 [13:40] * __XxPikachuXx__ [__XxPikachuXx__@notlogged] has quit. (Client Quit)
#1313 [13:40] <Kool-Aid> call 1-607-948-4037 for help
#1314 [13:40] <Extreme> Pe3tr: Did it work without Avast?
#1315 [13:40] <Pe3tr> Nope
#1316 [13:40] * Espercorn kicked Kool-Aid from #minecrafthelp (Reason: ool-Aid :(Extreme) If you don't need help, then here is the exit)
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#1320 [13:41] <Extreme> Pe3tr: What happens when you go to https://authserver.mojang.com/?
#1321 [13:41] <IAmNotch> hi
#1322 [13:41] <Extreme> IAmNotch: Do you need help with Minecraft?
#1323 [13:42] <A_Brick> http://pastebin.com/kP8jmd99
#1324 [13:42] <IAmNotch> yes
#1325 [13:42] <IAmNotch> i ddo
#1326 [13:42] <Extreme> IAmNotch: Either stop with the nonsense or I will remove you from the channel. State your question.
#1327 [13:42] <Pe3tr> {"Status":"OK","Runtime-Mode":"productionMode","Application-Author":"Mojang Web Force","Application-Description":"Mojang Authentication Server.","Specification-Version":"2.20.8","Application-Name":"yggdrasil.auth.restlet.server","Implementation-Version":"2.20.8_build452","Application-Owner":"Mojang"}
#1328 [13:42] <IAmNotch> ok
#1329 [13:42] <IAmNotch> so
#1330 [13:42] * gabis123 [gabis123@notlogged] has quit. (Ping timeout: 195 seconds)
#1331 [13:42] <IAmNotch> what i need help with is
#1332 [13:42] <IAmNotch> i cant log in to my account
#1333 [13:42] <Extreme> ??> A_Brick win/dxdiag
#1334 [13:42] <Absol> A_Brick: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1335 [13:42] <Extreme> IAmNotch: Did you forget your password?
#1336 [13:43] <IAmNotch> no
#1337 [13:43] <IAmNotch> but
#1338 [13:43] <IAmNotch> are you rlly notch
#1339 [13:43] <Pe3tr> Probably the same problem as me
#1340 [13:43] <IAmNotch> cause im not kidding
#1341 [13:43] * xXDamonx [xXDamonx@notlogged] has joined #minecrafthelp
#1342 [13:43] <kubilay> thank you for your help
#1343 [13:43] <IAmNotch> if you are
#1344 [13:43] <Extreme> IAmNotch: We only assist with Minecraft here. If you need help with something else, this is not the palce.
#1345 [13:43] <IAmNotch> then
#1346 [13:43] <Extreme> place*
#1347 [13:43] <IAmNotch> so
#1348 [13:43] <IAmNotch> what i nee help with
#1349 [13:43] * Jemma0908 [Jemma0908@notlogged] has joined #minecrafthelp
#1350 [13:44] <IAmNotch> is i need a link to reset my pass
#1351 [13:44] * RinHeicho [RinHeicho@notlogged] has joined #minecrafthelp
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#1355 [13:44] <RinHeicho> hello, I still have some problems with minecraft because it is always crashing and I don't know what to do
#1356 [13:44] <IAmNotch> i am notch are u here?
#1357 [13:44] * Espercorn kicked IAmNotch from #minecrafthelp (Reason: AmNotch :(Extreme) You need more help than we can provide.)
#1358 [13:45] <A_Brick> http://pastebin.com/kP8jmd99
#1359 [13:45] <Extreme> RinHeicho: What does Minecraft say when it crashes?
#1360 [13:45] <A_Brick> ok
#1361 [13:45] <Extreme> A_Brick: That is not what I asked for. Read what Absol told you.
#1362 [13:45] <Extreme> ??> A_Brick win/dxdiag
#1363 [13:45] <Absol> A_Brick: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1365 [13:46] * Jemma0908 [Jemma0908@notlogged] has quit. (Client Quit)
#1366 [13:46] <RinHeicho> it says that has an error by rending aspects to the game
#1367 [13:46] <Extreme> ??> RinHeicho win/dxdiag
#1368 [13:46] <Absol> RinHeicho: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1369 [13:47] <Pe3tr> Extreme any idea?
#1370 [13:47] <A_Brick> http://pastebin.com/pCcnbUuq
#1371 [13:47] <A_Brick> my dxdiag
#1372 [13:47] <RinHeicho> I already did it
#1373 [13:47] <RinHeicho> http://paste.ubuntu.com/16177241/
#1374 [13:47] <Extreme> ??> Pe3tr tools/hjt
#1375 [13:47] <Absol> Pe3tr: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1376 [13:47] <Absol> Pe3tr: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#1379 [13:49] <Extreme> RinHeicho: Download and install the driver here: https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit
#1380 [13:49] <A_Brick> here is my DXDIAG extreme: http://pastebin.com/pCcnbUuq
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#1382 [13:49] <Extreme> A_Brick: Yes, I saw. One moment.
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#1386 [13:51] <Extreme> A_Brick: Download and install the driver here: https://downloadcenter.intel.com/download/25860/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496
#1387 [13:51] <A_Brick> i dont use the intel video card on minecraft
#1388 [13:51] <Pe3tr> Extreme http://paste.ubuntu.com/16180311/
#1389 [13:52] <A_Brick> is this downgrading my current driver version
#1390 [13:53] <Extreme> A_Brick: Also download this driver for the nvidia card: http://www.nvidia.com/download/driverResults.aspx/100870/en-us
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#1392 [13:53] <RinHeicho> okay I tried to install it, but it says that this driver can't validate with my computer and and I have to get the driver of the manufactor
#1393 [13:53] <Extreme> A_Brick: It should not be downgrading, no. It is the latest driver from Intel released 2 months ago, your current driver is from 2015.
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#1399 [13:55] <danil11011999> stop
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#1401 [13:56] <Extreme> RinHeicho: Use Windows update in that case.
#1402 [13:56] <Berenice_Crafts> hi i need help opening minecraft on my desktop but it will not open
#1403 [13:56] <RinHeicho> sorry for that question but... where do I find the Windows Update?
#1404 [13:56] <Extreme> Pe3tr: I'm seeing remnants of avast! installed which could be an issue, other than that it seems fine
#1405 [13:56] <Extreme> ??> Pe3tr win/profile
#1406 [13:56] <Absol> Pe3tr: It may be helpful to isolate whether this is a problem with your user account, or with your system as a whole.
#1407 [13:57] <Absol> Pe3tr: Please create a new user profile (a computer user, not a new Minecraft account), log in as that user, and try Minecraft from there. If it works, there's something on your profile that's breaking Java or Minecraft. If not, there's something amiss with your system as a whole.
#1408 [13:57] <Extreme> RinHeicho: Search "windows update" at Start and click the "Check for updates" button when you get to Windows Update.
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#1412 [14:00] <RinHeicho> should I update all?
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#1416 [14:02] <Extreme> RinHeicho: Yes.
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#1418 [14:04] <davisrajan2002> graphical problem
#1419 [14:06] * GalaktonGamingYT [GalaktonGamingYT@notlogged] has joined #minecrafthelp
#1420 [14:06] <GalaktonGamingYT> http://paste.ubuntu.com/16180543/
#1421 [14:07] <GalaktonGamingYT> what do i do
#1422 [14:07] * ab18556 [ab18556@notlogged] has joined #minecrafthelp
#1423 [14:07] <davisrajan2002> i did
#1424 [14:07] <davisrajan2002> i should download text?
#1425 [14:08] <GalaktonGamingYT> what do i do?
#1426 [14:09] * _SansIsBae_ [_SansIsBae_@notlogged] has joined #minecrafthelp
#1427 [14:09] <ab18556> Hey guys, I'm playing with some redstone junkies who are dropping hoppers everywhere and all the servers we tried are getting over laggy. Do you know if we could expect the same thing with minecraft realms?
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#1430 [14:09] <saffronfox123> Okay, I'm not a huge computer wiz, but I have a slight understanding of what's wrong. For one reason or another, Minecraft.msi is crashing and it pointed to my graphics card. I tried following the instructions to update them (This is a new computer with a fresh Windows 10, just so you know), but upon uninstalling the graphics driver as it said to, the PC restarted, I pulled it back up, and the driver had reinstalled itself. Here
#1431 [14:10] <CubeTheThird> saffronfox123, do you have a dxdiag report?
#1432 [14:11] <saffronfox123> I posted the link to the report itself right there. ^
#1433 [14:11] <CubeTheThird> saffronfox123, your message was cut off because it was too long
#1434 [14:11] <saffronfox123> Lovely. http://paste.ubuntu.com/16180449/
#1435 [14:12] <CubeTheThird> saffronfox123, umm.. you say this is a "New" computer? The hardware in it is almost 10 years old
#1436 [14:12] <saffronfox123> Well, I should say newly bought, default factory settings.
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#1438 [14:13] <saffronfox123> It's a certified referb.
#1439 [14:13] <CubeTheThird> saffronfox123, ya.. sorry but you're not getting the game running as is. The integrated graphics provided by that chipset was discontinued at windows 7. You won't find any drivers for anything beyond that
#1440 [14:13] <CubeTheThird> not sure what 'certification' decided to put windows 10 on that
#1441 [14:14] <saffronfox123> I'm not sure either.
#1442 [14:14] <saffronfox123> It's apparently Intel certified.
#1443 [14:14] <CubeTheThird> saffronfox123, you'll either need to downgrade to windows 7, get a new graphics card, use Linux, or use a different computer
#1444 [14:14] <CubeTheThird> as far as I know intel does not do refurbs (at least not for full PCs)
#1445 [14:15] <saffronfox123> I can get a new graphics card, I just need to know what I'm looking for.
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#1448 [14:15] <CubeTheThird> saffronfox123, pretty much any AMD or Nvidia card that's less than 5 years old will due. Just make sure you have the appropriate PCI slots and available power from the power supply
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#1451 [14:16] <saffronfox123> And downgrading would do what for it exactly? I have Minecraft on a laptop with M7, I'm more used to 7 anyways.
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#1455 [14:18] <saffronfox123> I'm also not entirely sure how to downgrade to Windows 7.
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#1458 [14:19] <GalaktonGamingYT> what is this?
#1459 [14:19] <Warchief> Hello! I need help with a crash report :'(
#1460 [14:19] <CubeTheThird> saffronfox123, we can actually get you drivers for windows 7
#1461 [14:20] <GalaktonGamingYT> need help with crash report
#1462 [14:20] <CubeTheThird> saffronfox123, did the computer come with windows 10?
#1463 [14:20] <saffronfox123> That would be wonderful, I'm clueless. And yes, fully installed.
#1464 [14:20] <CubeTheThird> GalaktonGamingYT, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1465 [14:20] <CubeTheThird> saffronfox123, well if it was upgraded from windows 7, and less than 1 month ago, you could do a free downgrade. If not, you'd have to manually install it from a disk
#1466 [14:20] <CubeTheThird> ??> saffronfox123 win/downgrade
#1467 [14:20] <Absol> saffronfox123: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1468 [14:21] <GalaktonGamingYT> i copyed the URL
#1469 [14:21] <CubeTheThird> GalaktonGamingYT, give the URL here
#1470 [14:21] <GalaktonGamingYT> i have windows 7 btw
#1471 [14:21] <GalaktonGamingYT> ok
#1472 [14:22] <GalaktonGamingYT> http://paste.ubuntu.com/16180781/
#1473 [14:22] <GalaktonGamingYT> thats my URL
#1474 [14:22] <GalaktonGamingYT> now what
#1475 [14:23] <CubeTheThird> GalaktonGamingYT, one moment
#1476 [14:23] <ab18556> anyone can tell me if mincraft realms will be able to support things like hopper better than legacy servers?
#1477 [14:23] <GalaktonGamingYT> ok
#1478 [14:23] <CubeTheThird> GalaktonGamingYT, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows+7+-+32
#1479 [14:23] <GalaktonGamingYT> ok thanks
#1480 [14:23] <CubeTheThird> ab18556, define 'legacy' server
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#1482 [14:24] <GalaktonGamingYT> do i need to set it up thats it?
#1483 [14:24] <ab18556> CubeTheThird: well hosted servers
#1484 [14:24] <Coburnboy1888> hello
#1485 [14:25] <CubeTheThird> GalaktonGamingYT, you need to install it yes
#1486 [14:25] <GalaktonGamingYT> ok thanks
#1487 [14:25] <CubeTheThird> ab18556, ok.. and what sort of 'better' support are you looking for?
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#1489 [14:25] <GalaktonGamingYT> will my minecraft work after?
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#1492 [14:26] <CubeTheThird> GalaktonGamingYT, if it installs correctly, yes
#1493 [14:27] <GalaktonGamingYT> ok
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#1495 [14:27] <ab18556> CubeTheThird: I mean will we be able to drop more hoppers before it get laggy? It is a huge issue on the hosted server we tried
#1496 [14:27] <CubeTheThird> ab18556, were you using a paid hosting service, or did you host yourself?
#1497 [14:28] <ab18556> CubeTheThird: it was paid
#1498 [14:28] <GalaktonGamingYT> it says can not create folder what do i do?
#1499 [14:29] <batmanonthephone> #
#1500 [14:29] <GalaktonGamingYT> oh never mind sorry
#1501 [14:29] <sweaggynightwolf> My Minecraft Launcher doesn´t start Minecraft. There comes only a crash-report and a message, that leads me to a website that tells me, that I should update my graph drivers. I have an Intel graphic card but I can´t update no drivers.
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#1503 [14:30] <batmanonthephone> batmanonthephone
#1504 [14:31] <sweaggynightwolf> Maybe this helps: http://paste.ubuntu.com/16180881/
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#1508 [14:34] <CubeTheThird> ab18556, how many hoppers you talking about exactly?
#1509 [14:34] <CubeTheThird> sweaggynightwolf, one moment
#1510 [14:34] <CubeTheThird> sweaggynightwolf, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#1513 [14:35] <GalaktonGamingYT> thank you so much it work now
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#1515 [14:36] <GalaktonGamingYT> well bye because am done
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#1521 [14:39] <supplyturtle> hello i am having trouble with the 1.9 severs when ever i log in on one it instantly crashes
#1522 [14:40] <CubeTheThird> supplyturtle, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1523 [14:40] <sweaggynightwolf> My Minecraft Launcher doesn´t start Minecraft. There comes only a crash-report and a message, that leads me to a website that tells me, that I should update my graph drivers. I have an Intel graphic card but I can´t update no drivers. Maybe this helps: http://paste.ubuntu.com/16180881/
#1524 [14:40] <CubeTheThird> sweaggynightwolf, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1525 [14:40] <supplyturtle> wait a minute
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#1529 [14:42] <supplyturtle> there i did it
#1530 [14:42] <sweaggynightwolf> ?
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#1533 [14:42] <supplyturtle> cubethethird
#1534 [14:43] <sweaggynightwolf> oh. can you help me too?
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#1538 [14:43] <CubeTheThird> sweaggynightwolf, I just answered you
#1539 [14:43] <CubeTheThird> sweaggynightwolf, I just answered you
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#1541 [14:44] <sweaggynightwolf> and there is no other way?
#1542 [14:45] <CubeTheThird> sweaggynightwolf, unless you want to use Linux, but I doubt you'll take that route since it's more technical
#1543 [14:46] <sweaggynightwolf> no thank u. Why does it go on win7 and not at win10?
#1544 [14:47] <CubeTheThird> sweaggynightwolf, you have intel 4 series graphics. Intel stopped supporting that chipset before windows 8 was released. Therefore, there are no drivers for it beyond windows 7
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#1546 [14:48] <sweaggynightwolf> oh snap. and minecraft doesn´t support this at win10? why?
#1547 [14:48] * TheGreenGamer1 [TheGreenGamer1@notlogged] has joined #minecrafthelp
#1548 [14:49] <CubeTheThird> sweaggynightwolf, Minecraft uses OpenGL for it's graphics. In order for your computer to support it, it needs updated graphics drivers. Since you can't get drivers for windows 10, you can't get minecraft running
#1549 [14:49] <TheGreenGamer1> CubeTheThird thats the problem im having
#1550 [14:49] <CubeTheThird> TheGreenGamer1, what problem?
#1551 [14:49] <sweaggynightwolf> u too?
#1552 [14:50] <TheGreenGamer1> my driver
#1553 [14:50] <CubeTheThird> TheGreenGamer1, do you have a dxdiag report?
#1554 [14:50] <TheGreenGamer1> yea
#1555 [14:50] <CubeTheThird> TheGreenGamer1, give a URL to it here
#1556 [14:50] <sweaggynightwolf> thats aweful. good by
#1557 [14:50] * sweaggynightwolf [sweaggynightwolf@notlogged] has quit. (Quit: Web client closed)
#1558 [14:50] <TheGreenGamer1> http://paste.ubuntu.com/16181186/
#1559 [14:50] <CubeTheThird> TheGreenGamer1, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1560 [14:51] * jpgmatador [jpgmatador@notlogged] has joined #minecrafthelp
#1561 [14:51] <TheGreenGamer1> thats what i thought i aculy am downgrading to windows 7 soon
#1562 [14:51] <CubeTheThird> TheGreenGamer1, ok. If you have the same issue on windows 7, we can get you drivers
#1563 [14:51] <TheGreenGamer1> ok
#1564 [14:51] <TheGreenGamer1> bye
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#1574 [14:59] <Terra> How do I reset my mc security questions fast?
#1575 [15:01] <CubeTheThird> ??> Terra account/challenge/reset
#1576 [15:01] <Absol> Terra: To reset your security questions, go here: https://account.mojang.com/me/changeSecretQuestions
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#1579 [15:04] <Terra> thanks
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#1583 [15:06] <NhlMinecraft12> My minecraft is lagging so hard. No data is coming through, or several seconds late. Model is Mac OS X
#1584 [15:06] <CubeTheThird> NhlMinecraft12, do you mean your FPS is low, or interacting with the world?
#1585 [15:07] <NhlMinecraft12> I dont know, because if i try to join, i can move fine, but for example, If I join a server, and i do a command or chat, nothing shows up. And no one moves
#1586 [15:07] <NhlMinecraft12> And if I join a modded server, I'm stuck in the ground
#1587 [15:07] <CubeTheThird> NhlMinecraft12, oh so this only happens in multiplayer?
#1588 [15:07] <NhlMinecraft12> Well i dont play single player
#1589 [15:07] <Grzegorz1967> I've Got a problem. Wiem i turnieje on my minerały and try to login at the serwer theae are a error Java.lang.NullPointerExeption: Group please help me
#1590 [15:08] <CubeTheThird> NhlMinecraft12, can you test making a singleplayer world?
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#1593 [15:08] <CubeTheThird> Grzegorz1967, what anti-virus and firewall software do you have?
#1594 [15:08] <NhlMinecraft12> CubeTheThird ok
#1595 [15:08] <NhlMinecraft12> Should I use optifine?
#1596 [15:09] <CubeTheThird> NhlMinecraft12, I'm not sure that would help with your issue, but can you try without it?
#1597 [15:09] <Grzegorz1967> I've Got mccafe antim
#1598 [15:09] <Grzegorz1967> Virus
#1599 [15:09] <Grzegorz1967> Anti virus
#1600 [15:09] <CubeTheThird> Grzegorz1967, mcafee is known to cause all sorts of problems like yours. We recommend removing it and using something else, like Avast anti-virus
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#1602 [15:09] <Grzegorz1967> Ok
#1603 [15:10] <Grzegorz1967> Thanks
#1604 [15:10] <Grzegorz1967> By
#1605 [15:10] <NhlMinecraft12> Singleplayer 1.8 seems to work
#1606 [15:10] <CubeTheThird> NhlMinecraft12, ok. Can you run a test on speedtest.net
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#1608 [15:12] <RinHeicho> hello, I'm again here.. I updates the Windows Updates and there's still no solution
#1609 [15:12] <NhlMinecraft12> Ping is 31ms
#1610 [15:12] <NhlMinecraft12> Download speed is 2.18
#1611 [15:12] <CubeTheThird> NhlMinecraft12, and upload?
#1612 [15:12] <NhlMinecraft12> Upload 11.57
#1613 [15:12] <CubeTheThird> NhlMinecraft12, hmm. Your low download speeds might be the issue. Can you try connecting to this server: mctest.ae97.net
#1614 [15:13] <NhlMinecraft12> On minecraft?
#1615 [15:13] <CubeTheThird> NhlMinecraft12, that's right
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#1617 [15:13] * __XxPikachuXx__ [__XxPikachuXx__@notlogged] has joined #minecrafthelp
#1618 [15:13] <__XxPikachuXx__> Hello I cant join servers I need help!
#1619 [15:14] <CubeTheThird> __XxPikachuXx__, uninstall webroot
#1620 [15:14] <NhlMinecraft12> i am on the server
#1621 [15:14] <__XxPikachuXx__> ok.
#1622 [15:14] <__XxPikachuXx__> I cant
#1623 [15:14] * krle [krle@notlogged] has joined #minecrafthelp
#1624 [15:15] <NhlMinecraft12> CubeTheThird I am on
#1625 [15:15] <CubeTheThird> NhlMinecraft12, any issues?
#1626 [15:15] <CubeTheThird> __XxPikachuXx__, why is that?
#1627 [15:15] * krle [krle@notlogged] has quit. (Client Quit)
#1628 [15:15] <__XxPikachuXx__> my program cant be uninstalled
#1629 [15:15] <NhlMinecraft12> chat and movement
#1630 [15:15] <NhlMinecraft12> works
#1631 [15:15] <__XxPikachuXx__> idk wy
#1632 [15:16] * RyAnn255 [RyAnn255@notlogged] has joined #minecrafthelp
#1633 [15:16] <CubeTheThird> NhlMinecraft12, ya, so it sounds like network lag. Do you have any downloading programs open, like torrent programs?
#1634 [15:16] <__XxPikachuXx__> is there any other way i tryed disableing it
#1635 [15:16] <NhlMinecraft12> torrent?
#1636 [15:16] <NhlMinecraft12> Whats that?
#1637 [15:16] <CubeTheThird> __XxPikachuXx__, hmm it might have settings to disable it
#1638 [15:17] <CubeTheThird> NhlMinecraft12, if you don't know, then I doubt you have it
#1639 [15:17] <RyAnn255> Just purchased Minecraft for PC, created account, and put in redemption code...was able to download to computer, but can't open file
#1640 [15:17] <CubeTheThird> RyAnn255, what happens when you try?
#1641 [15:17] <NhlMinecraft12> RyAnn255 What computer are you using?
#1642 [15:18] * batmanonthephone [batmanonthephone@notlogged] has quit. (Quit: Web client closed)
#1643 [15:18] <RyAnn255> Im using a dell with windows XP, and nothing happens when i try to open it
#1644 [15:18] <NhlMinecraft12> Oh i cant help then :(
#1645 [15:18] <CubeTheThird> RyAnn255, can you try the alternate launcher?
#1646 [15:18] <CubeTheThird> ??> RyAnn255 dl/win/alternate
#1647 [15:19] <Absol> RyAnn255: Go to http://www.minecraft.net/download -- click on "Show all platforms", under the Minecraft for Windows (alternative) heading, download the minecraft.exe from there instead.
#1648 [15:19] <CubeTheThird> but considering you have XP, you might have more issues than just this
#1649 [15:19] * __XxPikachuXx___ [__XxPikachuXx___@notlogged] has joined #minecrafthelp
#1650 [15:19] * kiwikick [kiwikick@notlogged] has joined #minecrafthelp
#1651 [15:19] <NhlMinecraft12> CubeTheThird I will try a server again
#1652 [15:19] <__XxPikachuXx___> I shut down its protection
#1653 [15:19] * __XxPikachuXx__ [__XxPikachuXx__@notlogged] has quit. (Ping timeout: 195 seconds)
#1654 [15:20] <__XxPikachuXx___> CubTheThird I shut down its protection
#1655 [15:20] <RyAnn255> tried the minecraft.exe but it says I have to choose an application to download it, but I have no idea which one to choose, if any
#1656 [15:20] * TimmieK06 [TimmieK06@notlogged] has joined #minecrafthelp
#1657 [15:20] <CubeTheThird> __XxPikachuXx___, ok try connecting to a server again
#1658 [15:20] <CubeTheThird> RyAnn255, umm can you try using a different web browser?
#1659 [15:20] <__XxPikachuXx___> ok
#1660 [15:21] <__XxPikachuXx___> Still wont work Cube.
#1661 [15:21] * Grzegorz1967 [Grzegorz1967@notlogged] has quit. (Quit: Web client closed)
#1662 [15:21] * chupaelperro [chupaelperro@notlogged] has joined #minecrafthelp
#1663 [15:21] <RyAnn255> ??? confused about that...thought I was trying to download to computer
#1664 [15:21] <__XxPikachuXx___> Still wont work Cube.
#1665 [15:21] <CubeTheThird> RyAnn255, what browser are you using? Internet Explorer, Chrome, Firefox, something else?
#1666 [15:22] <NhlMinecraft12> CubeTheThird I have my own server, no data coming through, but on hypixel chat delay is about 3 seconds and people are moving pretty good
#1667 [15:22] <RyAnn255> firefox
#1668 [15:22] * chupaelperro [chupaelperro@notlogged] has quit. (Client Quit)
#1669 [15:22] <__XxPikachuXx___> Still wont work Cube.
#1670 [15:22] <CubeTheThird> __XxPikachuXx___, hmm only thing I can think of is removing webroot. Are you trying from the Control Panel?
#1671 [15:22] <CubeTheThird> RyAnn255, can you try with IE?
#1672 [15:22] * CrystalMare is now known as Crystal|AFK
#1673 [15:22] <__XxPikachuXx___> what do you mean
#1674 [15:22] * kiwikick [kiwikick@notlogged] has quit. (Ping timeout: 195 seconds)
#1675 [15:23] <TimmieK06> i can't play; the graphic drivers should be updated but i have done and i still cann't play
#1676 [15:23] <CubeTheThird> TimmieK06, do you have a dxdiag report?
#1677 [15:23] <__XxPikachuXx___> Also I cant really get webroot back if I unistall it
#1678 [15:23] <NhlMinecraft12> CubeTheThird I have my own server, no data coming through, but on hypixel chat delay is about 3 seconds and people are moving pretty good
#1679 [15:23] <CubeTheThird> NhlMinecraft12, are you hosting the server on your own computer?
#1680 [15:23] <CubeTheThird> __XxPikachuXx___, not sure
#1681 [15:23] <NhlMinecraft12> No I use a hosting site
#1682 [15:23] <TimmieK06> yes but i don't know what to do with it
#1683 [15:23] <NhlMinecraft12> On the console people seem to have no issues
#1684 [15:24] <RyAnn255> IE is not currently working
#1685 [15:24] <__XxPikachuXx___> ugh so might not bealbe to join a server agin?
#1686 [15:24] <CubeTheThird> NhlMinecraft12, what's the address for your server?
#1687 [15:24] <NhlMinecraft12> IP?
#1688 [15:24] <__XxPikachuXx___> ugh so might not bealbe to join a server agin?
#1689 [15:24] <CubeTheThird> RyAnn255, hmm. Considering you have XP, I think we should check if your computer actually meets the minimum requirements
#1690 [15:24] <CubeTheThird> ??> RyAnn255 win/dxdiag
#1691 [15:24] <Absol> RyAnn255: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1692 [15:24] <__XxPikachuXx___> ugh so might not bealbe to join a server agin?
#1693 [15:24] <CubeTheThird> __XxPikachuXx___, again not sure. Depends if it's webroot that's causing the problem. Seems like it is though
#1694 [15:24] <CubeTheThird> NhlMinecraft12, yes
#1695 [15:25] <NhlMinecraft12> TheBeezKneez.mygs.co
#1696 [15:25] <CubeTheThird> .m TheBeezKneez.mygs.co
#1697 [15:25] <CubeTheThird> .mcping TheBeezKneez.mygs.co
#1698 [15:25] <ExtremeBot> CubeTheThird: Sorry, but TheBeezKneez.mygs.co:25565 appears to be down! (Invalid hostname)
#1699 [15:25] <CubeTheThird> NhlMinecraft12, ya that address doesn't exist
#1700 [15:25] <NhlMinecraft12> Wait
#1701 [15:25] <__XxPikachuXx___> No I dont think it is because aall it does is protcet my pc from malware.
#1702 [15:26] <NhlMinecraft12> 167.114.118.74:40362
#1703 [15:26] <CubeTheThird> .m 167.114.118.74:40362
#1704 [15:26] <__XxPikachuXx___> I gtg
#1705 [15:26] <CubeTheThird> .mcping 167.114.118.74:40362
#1706 [15:26] <ExtremeBot> CubeTheThird: 167.114.118.74:40362 is up! There are currently 5 out of 100 players, running Spigot 1.8.8 (47); with a latency of 0.186s and an MOTD of "TheBeezKneez".
#1707 [15:26] <NhlMinecraft12> Correct
#1708 [15:26] <CubeTheThird> that works
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#1710 [15:27] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1711 [15:27] <NhlMinecraft12> going to attempt to join a modded server
#1712 [15:27] <TimmieK06> cubethethird, i have a dxdiag report and what should i do with it
#1713 [15:27] * jjs999jjs [jjs999jjs@notlogged] has quit. (Client Quit)
#1714 [15:28] <CubeTheThird> TimmieK06, paste it onto http://paste.ubuntu.com and give the URL here.
#1715 [15:28] <RyAnn255> ------------------ System Information ------------------ Time of this report: 5/1/2016, 16:25:29 Machine name: JOAN-8FB8C6CCB2 Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.100216-1441) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Dimension 5100 BIOS: Phoenix ROM
#1716 [15:28] * miqueias15869 [miqueias15869@notlogged] has joined #minecrafthelp
#1717 [15:28] <CubeTheThird> RyAnn255, paste it onto http://paste.ubuntu.com and give the URL here.
#1718 [15:29] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1719 [15:29] <NhlMinecraft12> I think it is working now
#1720 [15:29] * __XxPikachuXx___ [__XxPikachuXx___@notlogged] has quit. (Ping timeout: 195 seconds)
#1721 [15:29] * AleksCrazy [AleksCrazy@notlogged] has joined #minecrafthelp
#1722 [15:29] <NhlMinecraft12> I'll see you soon!
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#1724 [15:30] * miqueias15869 [miqueias15869@notlogged] has quit. (Client Quit)
#1725 [15:30] <RyAnn255> http://paste.ubuntu.com/16181754/
#1726 [15:30] * Bodzioo [Bodzioo@notlogged] has joined #minecrafthelp
#1727 [15:30] * bob is now known as Guest84542
#1728 [15:30] <TimmieK06> http://paste.ubuntu.com/16181750/
#1729 [15:31] <CubeTheThird> TimmieK06, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1730 [15:31] * Guest84542 [Guest84542@notlogged] has quit. (Client Quit)
#1731 [15:31] <AleksCrazy> Help with launch error with graphics drivers, here is link to info of computer http://paste.ubuntu.com/16181708/
#1732 [15:31] <CubeTheThird> RyAnn255, well that computer could run the game, but probably not very well. We'd need to update your graphics drivers at the very least. Not sure why you can't open the launcher though
#1733 [15:31] * Bodzioo [Bodzioo@notlogged] has quit. (Client Quit)
#1734 [15:32] <TimmieK06> thank you
#1735 [15:32] <CubeTheThird> AleksCrazy, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1736 [15:32] <AleksCrazy> ok thanks
#1737 [15:32] * Mia [Mia@notlogged] has joined #minecrafthelp
#1738 [15:33] <Mia> hai
#1739 [15:33] * NhlMinecraft12 [NhlMinecraft12@notlogged] has quit. (Ping timeout: 195 seconds)
#1740 [15:34] <RyAnn255> so how do i update the graphics driver? but more importantly, how do i figure out how to open it?
#1741 [15:34] <CubeTheThird> RyAnn255, on the minecraft download page, can you right-click on the exe one, and choose Save as?
#1742 [15:35] * facagalo [facagalo@notlogged] has joined #minecrafthelp
#1743 [15:36] * facagalo [facagalo@notlogged] has quit. (Client Quit)
#1744 [15:38] <RyAnn255> It says this link needs to be opened with an application
#1745 [15:38] <RyAnn255> when I click on choose I get a list of options to choose from, but don't know which one to choose
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#1747 [15:39] * TimmieK06 [TimmieK06@notlogged] has quit. (Ping timeout: 195 seconds)
#1748 [15:39] <CubeTheThird> RyAnn255, it says that even when you choose Save As?
#1749 [15:39] <RyAnn255> yes
#1750 [15:39] <CubeTheThird> that's weird...
#1751 [15:39] * leonardo123 [leonardo123@notlogged] has quit. (Client Quit)
#1752 [15:40] <CubeTheThird> RyAnn255, even when you open this link? https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#1753 [15:43] <RyAnn255> that link gave me a different screen. It told me I need to download java
#1754 [15:44] <CubeTheThird> ??> RyAnn255 java/1.7
#1755 [15:44] <Absol> RyAnn255: You can get Java 1.7 for almost any platform here: http://www.oracle.com/technetwork/java/javase/downloads/jre7-downloads-1880261.html
#1756 [15:44] <CubeTheThird> RyAnn255, get the windows offline installer from there
#1757 [15:50] <RyAnn255> would there be a defference between Java 1.6 and 1.7? Downloaded the 1.7 offline installer, but it keeps telling me I need 1.6, not sure if thats because I need to restart or because I have the wrong version
#1758 [15:51] <CubeTheThird> RyAnn255, if the launcher is telling you to use 1.6 it means 1.7 wasn't installed properly. I assume you opened the offline installer after downloading it?
#1759 [15:52] <RyAnn255> can't seem to open that either
#1760 [15:53] * kaiomaster [kaiomaster@notlogged] has joined #minecrafthelp
#1761 [15:53] <CubeTheThird> RyAnn255, if you can't open any of these things, you might want to get a professional to take a look at your computer, or look at using a newer computer. Considering yours is like 10 years old, you'd probably not get much out of the game in terms of performance regardless
#1762 [15:53] <kaiomaster> trytjtryttr
#1763 [15:53] <kaiomaster> g
#1764 [15:53] <kaiomaster> me ajuda pofavor
#1765 [15:53] <CubeTheThird> kaiomaster, we only speak English here
#1766 [15:54] <kaiomaster> o que
#1767 [15:55] * CullJosa [CullJosa@notlogged] has joined #minecrafthelp
#1768 [15:55] <RyAnn255> could it be because im using windows xp?
#1769 [15:56] <CubeTheThird> RyAnn255, likely, particularly since Microsoft stopped supporting it over 2 years ago now
#1770 [15:56] * miqueias15869 [miqueias15869@notlogged] has joined #minecrafthelp
#1771 [15:56] <RyAnn255> ok, thank you for your help
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#1776 [15:59] <Mudo666> My minecrfaft dont wanth to open say that have a org.lwjgl.LWJGLException: Pixel format not accelerated
#1777 [16:01] <CubeTheThird> Mudo666, do you have a dxdiag report?
#1778 [16:02] <Mudo666> yes
#1779 [16:03] <CubeTheThird> mindkeep, give a URL to it here
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#1783 [16:05] <supreme> my minecraft is always zoomed in and instead of starting in the middle of my screen it starts in the right corner, then when i play my crosshair always faces the ground and i cant move it. any way to fix?
#1784 [16:06] * xXPandaZipsXx [xXPandaZipsXx@notlogged] has joined #minecrafthelp
#1785 [16:06] <CubeTheThird> ??> supreme win/dxdiag
#1786 [16:06] <Absol> supreme: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1787 [16:07] <Mudo666> http://paste.ubuntu.com/16182331/
#1788 [16:08] * xlq [xlq@notlogged] has joined #minecrafthelp
#1789 [16:08] <CubeTheThird> Mudo666, one moment
#1790 [16:08] <Mudo666> yes tanks
#1791 [16:08] * xXPandaZipsXx [xXPandaZipsXx@notlogged] has quit. (Client Quit)
#1792 [16:09] <CubeTheThird> Mudo666, it seems your graphics card is not officially supported on windows 10. You can try installing the windows 7 drivers: http://www.nvidia.com/download/driverResults.aspx/8972/en-us
#1793 [16:09] <CubeTheThird> Mudo666, please note though, you may need to downgrade to windows 7 for it to work, and your graphics card may not meet the minimum requirements for the game
#1794 [16:09] <xlq> I'm trying to use GLSL shaders with Minecraft 1.9.2. It seems the shaders mod is now integrated into OptiFine, but various OptiFine features are breaking things (I'm getting opaque tree leaves, for example). Is there a way to just use the shaders mod without optifine, in 1.9.2?
#1795 [16:10] <CubeTheThird> ??> xlq mods
#1796 [16:10] <Absol> xlq: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1797 [16:10] <Absol> xlq: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1798 [16:10] <xlq> Ah, sorry.
#1799 [16:10] <Mudo666> okey tanks you man realy you help me a lot
#1800 [16:11] <supreme> http://paste.ubuntu.com/16182372/
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#1802 [16:12] <CubeTheThird> supreme, one moment
#1803 [16:12] <CubeTheThird> supreme, in-game, can you hold f3+c until it crashes?
#1804 [16:13] <cowmanlolz> The only way I can make my minecraft fullscreen is by doing f11, which covers everything on the screen, and then I can't see the taskbar at the bottom of the screen.
#1805 [16:13] * TechnicianLP_ [TechnicianLP_@notlogged] has joined #minecrafthelp
#1806 [16:13] <supreme> ok
#1807 [16:13] * xlq [xlq@notlogged] has quit. (Quit: Web client closed)
#1808 [16:14] <TechnicianLP_> how does one make good textures for blocks?
#1809 [16:14] <CubeTheThird> cowmanlolz, ok.. so?
#1810 [16:14] <CubeTheThird> TechnicianLP_, I recommend you look on the minecraft forms for answers to that
#1811 [16:14] <cowmanlolz> Can you help me?
#1812 [16:15] <CubeTheThird> cowmanlolz, well what's the problem?
#1813 [16:15] <cowmanlolz> The only way to make my minecraft fullscreen is by clicking f11 and then I can't see my tabs at the bottom of the screen. It covers everything.
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#1815 [16:15] <supreme> http://paste.ubuntu.com/16182411/
#1816 [16:16] <CubeTheThird> cowmanlolz, yes you said that, but what's the problem exactly?
#1817 [16:16] <CubeTheThird> supreme, ok let's update your nvidia drivers
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#1819 [16:16] <supreme> ok
#1820 [16:17] <CubeTheThird> supreme, download and install http://www.nvidia.com/download/driverResults.aspx/100864/en-us
#1821 [16:17] * RyAnn255 [RyAnn255@notlogged] has quit. (Quit: Web client closed)
#1822 [16:18] <cowmanlolz> http://imgur.com/aKVxQfi
#1823 [16:18] <cowmanlolz> there is no way to enlarge it
#1824 [16:18] <cowmanlolz> except for having it all the way big
#1825 [16:18] * kelly [kelly@notlogged] has joined #minecrafthelp
#1826 [16:18] <CubeTheThird> cowmanlolz, is it still like this if you close and open the game?
#1827 [16:19] <cowmanlolz> yes
#1828 [16:19] <CubeTheThird> cowmanlolz, does the game open in fullscreen by default?
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#1832 [16:19] <cowmanlolz> yes, it does
#1833 [16:20] <CubeTheThird> cowmanlolz, In the game launcher, click 'Edit Profile' -> 'Open Game Dir'
#1834 [16:20] * Jauncena [Jauncena@notlogged] has joined #minecrafthelp
#1835 [16:21] <cowmanlolz> ok
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#1837 [16:22] * Ryan_ [Ryan_@notlogged] has quit. (Client Quit)
#1838 [16:22] <cowmanlolz> I did it
#1839 [16:23] <cowmanlolz> What next CubeTheThird
#1840 [16:24] <CubeTheThird> cowmanlolz, make sure the game is closed, and delete the options.txt file
#1841 [16:25] * oliver_ [oliver_@notlogged] has joined #minecrafthelp
#1842 [16:26] <cowmanlolz> done
#1843 [16:26] <CubeTheThird> cowmanlolz, try now
#1844 [16:28] <cowmanlolz> it worked :D Thanks Cube
#1845 [16:28] <CubeTheThird> awesome!
#1846 [16:28] * cowmanlolz [cowmanlolz@notlogged] has quit. (Quit: Web client closed)
#1847 [16:29] <supreme> Ok i updated my drivers butmy problem still persists
#1848 [16:29] <CubeTheThird> supreme, ok we'll update your intel drivers too
#1849 [16:30] <CubeTheThird> supreme, download and install the 3rd download: https://downloadcenter.intel.com/download/25588/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-?product=81496
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#1853 [16:32] <supreme> "driver being installed is not validated for this computer"
#1854 [16:32] <CubeTheThird> uhg of course
#1855 [16:33] <CubeTheThird> supreme, did you reboot after installing the nvidia driver?
#1856 [16:33] <supreme> nah not yet
#1857 [16:33] <supreme> i'll reboot rn
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#1862 [16:37] <Guest70603> just purchased Minecraft but can't download it onto my ipad
#1863 [16:37] <CubeTheThird> Guest70603, did you purchase it from the App Store?
#1864 [16:38] <Guest70603> cant get minecraft to download on my ipad
#1865 [16:38] <Guest70603> no from minecraft.net
#1866 [16:38] <CubeTheThird> Guest70603, you purchased the PC edition, not the Pocket Edition
#1867 [16:38] <Guest70603> no Mac
#1868 [16:38] <CubeTheThird> Guest70603, the PC edition is for Windows, Mac and Linux. The Pocket Edition is for mobile, like IOS and Android
#1869 [16:39] <Guest70603> I purchased the Mac edtion
#1870 [16:39] * Ximbas_EPC_BR_23 [Ximbas_EPC_BR_23@notlogged] has joined #minecrafthelp
#1871 [16:39] <CubeTheThird> Guest70603, and that is for a Mac Personal Computer, not iPad. iPad uses iOS, which can only play the Pocket Edition
#1872 [16:40] <Guest70603> I know plenty of people who play the full edition on ipads....??
#1873 [16:41] <CubeTheThird> Guest70603, nope. Impossible. They play the Pocket Edition
#1874 [16:41] * supreme [supreme@notlogged] has joined #minecrafthelp
#1875 [16:41] <supreme> hey thanks it worked
#1876 [16:41] <Guest70603> can I get my money back then?
#1877 [16:42] <CubeTheThird> ??> Guest70603 account/refund
#1878 [16:42] <Absol> Guest70603: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1879 [16:42] <CubeTheThird> supreme, awesome!
#1880 [16:42] <supreme> Have a good rest of the day
#1881 [16:42] * Maria [Maria@notlogged] has joined #minecrafthelp
#1882 [16:43] <CubeTheThird> you too~
#1883 [16:43] * Maria is now known as Guest67714
#1884 [16:43] * Ximbas_EPC_BR_23 [Ximbas_EPC_BR_23@notlogged] has quit. (Ping timeout: 195 seconds)
#1885 [16:44] <Guest67714> When I launch my world it acts like it is launching, and instead it shuts down and brings me to a white screen with black text.
#1886 [16:44] <CubeTheThird> Guest67714, copy all the text onto http://paste.ubuntu.com and give the URL here.
#1887 [16:44] <Guest67714> What is that?
#1888 [16:45] * hamada [hamada@notlogged] has joined #minecrafthelp
#1889 [16:45] * LukaBITW [LukaBITW@notlogged] has joined #minecrafthelp
#1890 [16:45] <LukaBITW> Hi
#1891 [16:45] * hamada [hamada@notlogged] has quit. (Client Quit)
#1892 [16:45] <LukaBITW> Hi
#1893 [16:45] * justin_ [justin_@notlogged] has joined #minecrafthelp
#1894 [16:45] <LukaBITW> Hi
#1895 [16:45] <Guest67714> http://paste.ubuntu.com/16182677/
#1896 [16:46] <justin_> im haveing issues logging in to my minecraft account
#1897 [16:46] <CubeTheThird> LukaBITW, .. do you need something?
#1898 [16:46] * supreme [supreme@notlogged] has quit. (Ping timeout: 195 seconds)
#1899 [16:46] <CubeTheThird> Guest67714, ok. In the game's video settings, turn on VBOs
#1900 [16:46] <LukaBITW> Yap , my mc account got hacked or something like that
#1901 [16:46] <CubeTheThird> justin_, what issues?
#1902 [16:46] <CubeTheThird> LukaBITW, what makes you say that?
#1903 [16:46] <justin_> i cant log in and it wont send a password reset to my email
#1904 [16:47] * hamada [hamada@notlogged] has joined #minecrafthelp
#1905 [16:47] <LukaBITW> Bcs i cant login in , and i try forgot password and username but nothing is on my email ?
#1906 [16:47] <CubeTheThird> justin_, you'll have to contact Mojang then
#1907 [16:47] <CubeTheThird> ??> justin_ mojang/email
#1908 [16:47] <Absol> justin_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1909 [16:47] <Absol> justin_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1910 [16:47] <CubeTheThird> LukaBITW, same thing for you: email Mojang
#1911 [16:47] <CubeTheThird> ??> LukaBITW mojang/email
#1912 [16:47] <Absol> LukaBITW: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1913 [16:47] <justin_> ok ty
#1914 [16:47] <Absol> LukaBITW: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1915 [16:48] <Guest67714> I'm looking for VBOs and having a difficult time finding it. Wait one.
#1916 [16:49] <LukaBITW> I tryed but i forgot my transaction ID and i cant get my acc back fck
#1917 [16:49] <Guest67714> Found it
#1918 [16:49] * Guest70603 [Guest70603@notlogged] has quit. (Ping timeout: 195 seconds)
#1919 [16:49] <Guest67714> What is VBOS?
#1920 [16:49] <CubeTheThird> Guest67714, it stands for Vertex Buffered Objects. It's a graphics construct that can improve performance. It also coincidentally fixes the crash you're having
#1921 [16:50] <CubeTheThird> LukaBITW, you don't have the confirmation email from your account purchase?
#1922 [16:51] <LukaBITW> ouuuu , yes i have
#1923 [16:51] <CubeTheThird> LukaBITW, the ID should be in there, unless you used a gift code
#1924 [16:51] * Crystal|AFK is now known as CrystalMare
#1925 [16:51] <Guest67714> Fantastic! Thank you for your assistance. Have a great day!
#1926 [16:51] <CubeTheThird> you too!
#1927 [16:52] * Mezzy [Mezzy@notlogged] has joined #minecrafthelp
#1928 [16:52] <Mezzy> yo
#1929 [16:53] <Mezzy> i need help with a password reset for my minecraft account
#1930 [16:53] <CubeTheThird> Mezzy, what's the problem?
#1931 [16:53] <Mezzy> i cant log on anymore
#1932 [16:53] <LukaBITW> I cant find ID , i only have thanks for migrate
#1933 [16:53] <Mezzy> because i dont know the password
#1934 [16:53] <CubeTheThird> Mezzy, have you tried resetting the password?
#1935 [16:54] <CubeTheThird> LukaBITW, what method of payment did you use for your account?
#1936 [16:54] <LukaBITW> slips
#1937 [16:54] <CubeTheThird> LukaBITW, umm.. what's that?
#1938 [16:54] <Mezzy> yes and the mojang thing doesnt work i really just wanna play and it wont work... i have the email to the account and everything , but when i reset it, the account password didnt reset even though it said it did
#1939 [16:55] * Luc [Luc@notlogged] has joined #minecrafthelp
#1940 [16:55] <LukaBITW> deposit slip
#1941 [16:55] <CubeTheThird> ??> Mezzy login/throttle
#1942 [16:55] <Absol> Mezzy: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1943 [16:55] <Absol> Mezzy: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1944 [16:55] * Guest67714 [Guest67714@notlogged] has quit. (Ping timeout: 195 seconds)
#1945 [16:55] <CubeTheThird> LukaBITW, no idea what you mean by that. The only valid methods of payment are Credit Card, Paypal, and Minecraft Gift Code
#1946 [16:56] <Mezzy> ok thanks guys so i just nedd to rest in 3 hours?
#1947 [16:56] <Mezzy> and ill hopefully be good?
#1948 [16:56] <Mezzy> ... then after that what do i do?
#1949 [16:56] <Luc> My game needs a video card update and it wont work on any of my games, including Minecraft. How can I get it updated
#1950 [16:56] <CubeTheThird> Mezzy, after that reset your password 1 more time and try logging in
#1951 [16:56] <LukaBITW> gift code with deposit slip , you know what deposit slip is ?
#1952 [16:57] <CubeTheThird> LukaBITW, do you have a dxdiag report?
#1953 [16:57] <CubeTheThird> oops wrong person
#1954 [16:57] <Luc> Yeah, http://paste.ubuntu.com/16182772/
#1955 [16:57] <Mezzy> k
#1956 [16:57] <LukaBITW> Where ?
#1957 [16:57] <CubeTheThird> LukaBITW, the gift code would be your ID then
#1958 [16:57] <CubeTheThird> Luc, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1959 [16:58] <Luc> how can I downgrade?
#1960 [16:58] <LukaBITW> I used with gift code, i gived informations and other thinks , and then they give me username:password and i loged in , migrate account and played normaly
#1961 [16:58] <CubeTheThird> Luc, how long ago did you upgrade?
#1962 [16:58] <Luc> About 6 Months ago
#1963 [16:58] <CubeTheThird> LukaBITW, wait, so you didn't purchase the game through minecraft.net?
#1964 [16:58] <LukaBITW> No
#1965 [16:58] <CubeTheThird> LukaBITW, then you've been scammed
#1966 [16:58] <LukaBITW> Ou , what should i do now ?
#1967 [16:59] <CubeTheThird> Luc, then you'd have to manually downgrade from a backup or disk
#1968 [16:59] <CubeTheThird> LukaBITW, get yourself a legit account from minecraft.net
#1969 [16:59] <Luc> Where do I go to do that?
#1970 [17:00] <CubeTheThird> Luc, if you don't know how, you'll need to look up a guide online, or ask a professional for assistance
#1971 [17:00] <LukaBITW> So i cant get this acc back ?
#1972 [17:00] <Luc> Ok, Thanks for the Help ;)
#1973 [17:00] <Mezzy> ........... ...................__ ............./´¯/'...'/´¯¯`·¸ ........../'/.../..../......./¨¯\ ........('(...´...´.... ¯~/'...') .........\.................'...../ ..........''...\.......... _.·´ ............\..............(
#1974 [17:00] <CubeTheThird> Mezzy, please don't spam
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#1977 [17:00] <CubeTheThird> LukaBITW, unfortunately not, since you didn't buy it through Mojang in the first place
#1978 [17:01] <LukaBITW> But he buyed it from mojang and then i buyed it from him
#1979 [17:02] <CubeTheThird> LukaBITW, exactly. That is a violation of the EULA for mojang accounts, meaning you were not legally the owner of the account
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#1981 [17:04] * LukaBITW [LukaBITW@notlogged] has quit. (Quit: Web client closed)
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#1983 [17:05] * CrystalMare [CrystalMare@notlogged] has quit. (Remote host closed the connection)
#1984 [17:06] * Lexbruh00 [Lexbruh00@notlogged] has joined #minecrafthelp
#1985 [17:07] <Lexbruh00> I'm only able to see Steve's and Alex's what should I do?
#1986 [17:07] * emilly [emilly@notlogged] has joined #minecrafthelp
#1987 [17:07] <Lexbruh00> I canthink see anyone's skins
#1988 [17:08] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#1989 [17:08] <Lexbruh00> *can't see
#1990 [17:08] <Lexbruh00> Hello?
#1991 [17:09] * Nag [Nag@notlogged] has joined #minecrafthelp
#1992 [17:09] * Lexbruh00 [Lexbruh00@notlogged] has quit. (Client Quit)
#1993 [17:11] * Lexbruh00 [Lexbruh00@notlogged] has joined #minecrafthelp
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#1995 [17:12] <Lexbruh00> So...I'm only able to see the Alex and Steve skin what should I do i already tried relogging and restarting but it won't work
#1996 [17:12] <CubeTheThird> Lexbruh00, what game version are you using?
#1997 [17:12] <Lexbruh00> 1.9.2
#1998 [17:13] <CubeTheThird> Lexbruh00, are you using any mods, including optifine or forge?
#1999 [17:13] <Lexbruh00> No
#2000 [17:13] <bruh> excuse me, but has anybody here hed the update drivers problem?
#2001 [17:13] <CubeTheThird> Lexbruh00, does this occur with every server?
#2002 [17:13] <CubeTheThird> bruh, do you have a dxdiag report?
#2003 [17:13] <Lexbruh00> Yes I tried various servers
#2004 [17:14] <CubeTheThird> Lexbruh00, can you test on this server: mctest.ae97.net
#2005 [17:14] <Lexbruh00> Sure
#2006 [17:14] <Nag> Cannot connect to my own server nor my single player worlds. I don't have any antivirus programs
#2007 [17:14] <bruh> is that where you have to open the registry and stuff?
#2008 [17:15] <CubeTheThird> Nag, what happens when you try?
#2009 [17:15] <CubeTheThird> ??> bruh win/dxdiag
#2010 [17:15] <Absol> bruh: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2011 [17:15] <Nag> I get the following message: java.lang.nullpointerexception:group
#2012 [17:16] <Lexbruh00> I can see my skin but no one else is there to check if I can see theres
#2013 [17:16] <CubeTheThird> Nag, in that case let's do a malware scan
#2014 [17:16] <CubeTheThird> ??> Nag av/adwcleaner
#2015 [17:16] <Absol> Nag: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2016 [17:16] <Absol> Nag: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2017 [17:16] <CubeTheThird> Lexbruh00, are you normally able to see your own skin?
#2018 [17:16] <Lexbruh00> Yes but no one elses
#2019 [17:16] * Nag [Nag@notlogged] has quit. (Quit: Web client closed)
#2020 [17:16] <CubeTheThird> Lexbruh00, ok, let's try looking at some logs. first do this:
#2021 [17:16] <CubeTheThird> ??> Lexbruh00 launcher/open
#2022 [17:16] <bruh> is that where the popup says fix the problem?
#2023 [17:16] <Absol> Lexbruh00: To make sure the launcher stays open: click Edit Profile, then check Launcher Visibility, select Keep Launcher Open and finally hit Save Profile.
#2024 [17:16] <CubeTheThird> bruh, do what Absol told you
#2025 [17:17] <bruh> k
#2026 [17:17] <Lexbruh00> K
#2027 [17:18] * iski [iski@notlogged] has joined #minecrafthelp
#2028 [17:18] * iski [iski@notlogged] has quit. (Client Quit)
#2029 [17:18] <Lexbruh00> Didn't work
#2030 [17:19] * sneezing_panda [sneezing_panda@notlogged] has quit. (Quit: Leaving)
#2031 [17:19] <Lexbruh00> What do i do?
#2032 [17:20] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#2033 [17:20] * iSpo0kinq [iSpo0kinq@notlogged] has joined #minecrafthelp
#2034 [17:21] * iSpo0kinq [iSpo0kinq@notlogged] has quit. (Client Quit)
#2035 [17:21] <CubeTheThird> Lexbruh00, that was just to have your launcher stay open. Next, connect to a server where you can't see people's skins
#2036 [17:21] * iSpo0kinq [iSpo0kinq@notlogged] has joined #minecrafthelp
#2037 [17:22] * iSpo0kinq [iSpo0kinq@notlogged] has quit. (Client Quit)
#2038 [17:22] <Lexbruh00> K there
#2039 [17:22] * iSpo0kinq [iSpo0kinq@notlogged] has joined #minecrafthelp
#2040 [17:23] <CubeTheThird> Lexbruh00, ok next do this
#2041 [17:23] <CubeTheThird> ??> Lexbruh00 launcher/game-output
#2042 [17:23] <Absol> Lexbruh00: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#2043 [17:23] <Absol> Lexbruh00: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2045 [17:23] * NhlMinecraft12 [NhlMinecraft12@notlogged] has joined #minecrafthelp
#2046 [17:24] <NhlMinecraft12> Starting to lag on minecraft again, using Mac OSX
#2047 [17:24] * iSpo0kinq [iSpo0kinq@notlogged] has quit. (Client Quit)
#2048 [17:25] * spookyyy [spookyyy@notlogged] has joined #minecrafthelp
#2049 [17:25] <NhlMinecraft12> Starting to lag on minecraft again, using Mac OSX
#2050 [17:25] <Lexbruh00> It won't let me copy ot
#2051 [17:25] <Lexbruh00> *it
#2052 [17:26] <spookyyy> every time I try to play a server on mc its says java.lang.NullPointerException: group
#2053 [17:26] <CubeTheThird> ??> Lexbruh00 win/edit
#2054 [17:26] <Absol> Lexbruh00: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#2055 [17:27] <NhlMinecraft12> Starting to lag on minecraft again, using Mac OSX
#2056 [17:27] <bruh> i did it, but were do i paste the url?
#2057 [17:27] * Smileface [Smileface@notlogged] has joined #minecrafthelp
#2058 [17:27] <spookyyy> every time I try to play a server on mc its says java.lang.NullPointerException: group
#2059 [17:27] <CubeTheThird> bruh, paste it here
#2060 [17:27] <spookyyy> Like I cant play servers
#2061 [17:27] <bruh> http://paste.ubuntu.com/16183126/
#2062 [17:27] <spookyyy> and idk why
#2063 [17:28] <spookyyy> like its not my internet
#2064 [17:28] <CubeTheThird> spookyyy, what anti-virus and firewall software do you have?
#2065 [17:28] <CubeTheThird> bruh, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#2066 [17:28] <NhlMinecraft12> Starting to lag on minecraft again, using Mac OSX. Any help
#2067 [17:28] <spookyyy> I wanna say the mcaffe one, but I never had this problem befre
#2068 [17:28] <bruh> k, thx
#2069 [17:29] * bruh [bruh@notlogged] has quit. (Quit: Web client closed)
#2070 [17:29] <CubeTheThird> spookyyy, mcafee is known to cause all sorts of issues including the one you are having. We recommend removing it and using something else like Avast
#2071 [17:29] <CubeTheThird> NhlMinecraft12, only online though?
#2072 [17:29] <NhlMinecraft12> I believe so
#2073 [17:29] <spookyyy> okie dokie will try
#2074 [17:30] <NhlMinecraft12> Using 1.8/1.8.8
#2075 [17:30] <CubeTheThird> NhlMinecraft12, but not 1.9?
#2076 [17:31] <NhlMinecraft12> I do not use 1.9
#2077 [17:32] * Lexbruh00_ [Lexbruh00_@notlogged] has joined #minecrafthelp
#2078 [17:32] <Lexbruh00_> back sorry
#2079 [17:33] <Lexbruh00_> http://paste.ubuntu.com/16183152/
#2080 [17:33] <Lexbruh00_> there
#2081 [17:34] <NhlMinecraft12> cubethethird, I do not use 1.9
#2082 [17:34] * Lexbruh00 [Lexbruh00@notlogged] has quit. (Ping timeout: 195 seconds)
#2083 [17:35] * justin_ [justin_@notlogged] has quit. (Ping timeout: 195 seconds)
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#2085 [17:35] <Lexbruh00_> im still here had to switch onto laptop
#2086 [17:35] * NhlMinecraft12 [NhlMinecraft12@notlogged] has quit. (Quit: Web client closed)
#2087 [17:36] * NhlMinecraft12 [NhlMinecraft12@notlogged] has joined #minecrafthelp
#2088 [17:36] <Lexbruh00_> cubethethird you there?
#2089 [17:36] * spookyyy [spookyyy@notlogged] has quit. (Ping timeout: 195 seconds)
#2090 [17:37] <NhlMinecraft12> Hello>
#2091 [17:37] <NhlMinecraft12> ?
#2092 [17:37] <Lexbruh00_> idk if cube is afk
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#2098 [17:39] <CubeTheThird> NhlMinecraft12, can you try with it?
#2099 [17:39] <NhlMinecraft12> 1.9?
#2100 [17:39] <CubeTheThird> Lexbruh00_, you didn't paste your game output on the webiste
#2101 [17:39] <CubeTheThird> *website
#2102 [17:40] <CubeTheThird> NhlMinecraft12, that's right
#2103 [17:40] <Lexbruh00_> oops
#2104 [17:40] <Lexbruh00_> the last tab correct?
#2105 [17:40] <CubeTheThird> yes
#2106 [17:40] <Lexbruh00_> thats all that was there
#2107 [17:41] <Thedt900> Hello, whenever I play on a server or on single player I get this error or bug where I can not see anybodies armor other then there helmet and this is a big problem because I can't play correctly
#2108 [17:41] <Thedt900> Anyone got a sollution?
#2109 [17:41] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#2110 [17:41] <CubeTheThird> Lexbruh00_, that's all that was written in the Game Output tab? There should be MUCH more
#2111 [17:41] <NhlMinecraft12> CubeTheThird, Chat seems good but movement seems to have a problem
#2112 [17:41] <CubeTheThird> NhlMinecraft12, I can only attribute that to your low download speeds
#2113 [17:42] * trippy [trippy@notlogged] has joined #minecrafthelp
#2114 [17:42] <NhlMinecraft12> How would download speeds affect minecraft?
#2115 [17:42] <Lexbruh00_> nevermind had wrong tab
#2116 [17:42] <CubeTheThird> NhlMinecraft12, you're talking about multiplayer no?
#2117 [17:42] <Thedt900> Hello? Can anyone help me with my problem?
#2118 [17:42] <NhlMinecraft12> Multiplayer, yes
#2119 [17:42] <CubeTheThird> tehgooch, are you using mods?
#2120 [17:42] <CubeTheThird> oope
#2121 [17:42] * spookyyy [spookyyy@notlogged] has joined #minecrafthelp
#2122 [17:43] <CubeTheThird> Thedt900, are you using mods?
#2123 [17:43] <spookyyy> uninstalling mcaffe didnt help at all
#2124 [17:43] <CubeTheThird> NhlMinecraft12, then ya, your client is downloading information from the server
#2125 [17:43] <Lexbruh00_> http://paste.ubuntu.com/16183248/
#2126 [17:43] <Lexbruh00_> there
#2127 [17:43] <Thedt900> No, but I am using 1.9.2 optifine
#2128 [17:43] <CubeTheThird> ??> spookyyy av/adwcleaner
#2129 [17:43] <Absol> spookyyy: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2130 [17:43] <Absol> spookyyy: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2131 [17:43] <CubeTheThird> Thedt900, which is a mod. Try without it
#2132 [17:43] <CubeTheThird> gah sorry I g2g
#2133 [17:43] <NhlMinecraft12> bai!
#2134 [17:43] <Lexbruh00_> nooo!
#2135 [17:43] <Thedt900> Ok ill try without opyifine
#2136 [17:44] <NhlMinecraft12> Absol How can i speed up my download speed?
#2137 [17:45] <Thedt900> Ok better
#2138 [17:45] * trippy [trippy@notlogged] has quit. (Ping timeout: 195 seconds)
#2139 [17:45] <NhlMinecraft12> How can i speed up my download speed?
#2140 [17:45] <Lexbruh00_> idk what to do!
#2141 [17:46] <NhlMinecraft12> LexBruh00_ What is the problem?
#2142 [17:46] <Lexbruh00_> i cant see other peoples skins they are just alexs and steves
#2143 [17:46] <NhlMinecraft12> Lexbruh00_ Are you on a cracked server?
#2144 [17:47] <Lexbruh00_> ?
#2145 [17:47] <Lexbruh00_> ive been on multiple servers and i cant see anyones
#2146 [17:47] <NhlMinecraft12> Lexbruh00_ Are you using any mods?
#2147 [17:47] <Lexbruh00_> no
#2148 [17:47] <Lexbruh00_> i g2g
#2149 [17:48] <NhlMinecraft12> Aw, bye!
#2150 [17:48] * spookyyy [spookyyy@notlogged] has joined #minecrafthelp
#2151 [17:49] * PhantomsOnline [PhantomsOnline@notlogged] has joined #minecrafthelp
#2152 [17:49] <spookyyy> ok I did the thing u guys told me 2 do
#2153 [17:49] <PhantomsOnline> I need help
#2154 [17:49] * Thedt900 [Thedt900@notlogged] has quit. (Ping timeout: 195 seconds)
#2155 [17:49] <PhantomsOnline> with
#2156 [17:49] <PhantomsOnline> Mc crashing all the time
#2157 [17:49] <spookyyy> u said come back 4 further instructions
#2158 [17:49] <PhantomsOnline> wait 1 sec
#2159 [17:50] <NhlMinecraft12> PhantomsOnline Are you using any mods?
#2160 [17:50] <PhantomsOnline> I never ran MC on my pc
#2161 [17:51] <NhlMinecraft12> PhantomsOnline, can you send a crash report on pastebin?
#2162 [17:51] <PhantomsOnline> k I just am loading up MC
#2163 [17:51] * Lexbruh00_ [Lexbruh00_@notlogged] has quit. (Ping timeout: 195 seconds)
#2164 [17:51] <PhantomsOnline> taking long
#2165 [17:52] <PhantomsOnline> Downloading Runtime
#2166 [17:52] <spookyyy> Someone tell CubeTheThird that he was a hige help :DDDD
#2167 [17:52] <NhlMinecraft12> spookyyy He is not here, ill make sure he knows!
#2168 [17:53] <PhantomsOnline> Cyrus last time said I need to download a dif graphics driver or something
#2169 [17:53] * Guig [Guig@notlogged] has joined #minecrafthelp
#2170 [17:53] <Guig> Hello
#2171 [17:53] <NhlMinecraft12> Guig Hello, how can i help you today?
#2172 [17:54] <Guig> When I try to log into MC It says I cant connect.
#2173 [17:54] <NhlMinecraft12> PhantomsOnline can you send a crash report via pastebin
#2174 [17:54] <PhantomsOnline> I am its running minecraft
#2175 [17:54] <PhantomsOnline> and that will take an estimate of...
#2176 [17:54] <PhantomsOnline> 40 minutes?
#2177 [17:55] <PhantomsOnline> It's downloading runtime
#2178 [17:55] <NhlMinecraft12> Guig Are you using your email and password?
#2179 [17:55] <Guig> Yep
#2180 [17:55] <NhlMinecraft12> Guig Have you changed your username recently?
#2181 [17:55] * spookyyy [spookyyy@notlogged] has quit. (Ping timeout: 195 seconds)
#2182 [17:55] <Guig> No
#2183 [17:55] <NhlMinecraft12> Guig What happens when you try to login?
#2184 [17:56] <Guig> Let me log in to give you the exacts
#2185 [17:57] <Guig> Ok It says "Sorry , but we couldn't connect to our servers Please make sure you are online and minecraft is not blocked."
#2186 [17:57] * joaoyuri [joaoyuri@notlogged] has joined #minecrafthelp
#2187 [17:57] <joaoyuri> 16183329
#2188 [17:57] <NhlMinecraft12> Guig
#2189 [17:58] <NhlMinecraft12> guig wait one sec
#2190 [17:58] <Guig> Ok.
#2191 [17:58] <NhlMinecraft12> Joaoyuri, Excuse me?
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#2193 [17:58] <NhlMinecraft12> Guig Does this happen when you connect to a server?
#2194 [17:58] <Guig> No when im on the launcher and i try to log in
#2195 [17:59] <Guig> I re-installed it
#2196 [17:59] <Guig> to the current version
#2197 [17:59] <Guig> And checked my firewall
#2198 [17:59] <NhlMinecraft12> Let me try
#2199 [17:59] <NhlMinecraft12> I can connect..
#2200 [18:00] <mattym> Guig, What antivirus software do you have installed?
#2201 [18:00] <Guig> Kaspersky
#2202 [18:00] <mattym> ??> Guig av/kaspersky
#2203 [18:00] <Absol> Guig: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#2204 [18:00] <mattym> Guig, Try the info Absol linked
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#2206 [18:01] <Guig> Thank you. I will stay on the chat so i can talk if it doesn't work.
#2207 [18:01] <mattym> Guig, If your version of Kaspersky doesnt match the guide or have that option, you will need to use a different one
#2208 [18:01] <mattym> a different Antivirus program that is
#2209 [18:01] <Guig> Yea I dont have the Pure 3.0 one.
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#2213 [18:04] <Guig> Ok ill just un-install kaspersky
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#2225 [18:17] <Guig> Hello
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#2231 [18:28] <alderaan> "unable to start the minecraft runtime environment
#2232 [18:28] <alderaan> how do i fix it
#2233 [18:29] <alderaan> i unistalled it and syill says it
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#2236 [18:30] <alderaan> hello anyone have an idea
#2237 [18:30] <Guig> Re-download?
#2238 [18:30] <Zachechan> is that from your client?
#2239 [18:31] <Zachechan> or a server
#2240 [18:31] <alderaan> i did re download it
#2241 [18:32] <alderaan> ii downloaded from minecraft.net
#2242 [18:32] <Zachechan> try running it as admin o:
#2243 [18:33] <alderaan> done that too im so lost
#2244 [18:34] <alderaan> is there somewhere else i could download it from
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#2246 [18:35] <alderaan> i downloaded from xbox store but it vwants me to buy it i already bought it
#2247 [18:35] <Zachechan> the one on the xbox store is different
#2248 [18:36] <alderaan> from e actual site
#2249 [18:36] <Zachechan> its the "windows 10 edition" or what ever
#2250 [18:36] <alderaan> yes
#2251 [18:36] <Zachechan> its literaly just a port of pocket edition to pc XD
#2252 [18:37] <Zachechan> dont know why they made a port to pc of a port from pc to mobile
#2253 [18:37] <alderaan> i figure something like that its cheaper then the other
#2254 [18:38] <alderaan> thanxs i guess i have to figure it out
#2255 [18:39] <Zachechan> did you download the msi file or the exe?
#2256 [18:39] <Zachechan> which ever it was try the other one
#2257 [18:41] <alderaan> i think i downloade the msi first
#2258 [18:41] <alderaan> then i unstalled that and tryed exe
#2259 [18:42] * Danguy125 [Danguy125@notlogged] has joined #minecrafthelp
#2260 [18:42] <Danguy125> my minecraft crashes whever i try to play on 1.9+
#2261 [18:43] <Danguy125> is anyone even here?
#2262 [18:43] <Zachechan> whats the error?
#2263 [18:43] * Danguy125 [Danguy125@notlogged] has quit. (Client Quit)
#2264 [18:43] <Zachechan> nvm
#2265 [18:44] <Zachechan> alderaan try opening run, typing in %Appdata% then in the folder it opens delete .minecraft
#2266 [18:44] <Zachechan> then run the launcher again o3o
#2267 [18:45] * GRG11711 [GRG11711@notlogged] has joined #minecrafthelp
#2268 [18:46] <Zachechan> how do I change my display name on the forums?
#2269 [18:47] <mattym> Zachechan, Ask in #minecraftforums to be sure, but i dont think that can be donw
#2270 [18:47] <mattym> done*
#2271 [18:48] <Zachechan> I hope it can.. otherwise Im stuck as MCFUser645572 :s
#2272 [18:48] * Juniors [Juniors@notlogged] has joined #minecrafthelp
#2273 [18:48] <GRG11711> Hi, this is a very common issue but i still dont get it. it says that i need to update my graphic drivers. I recently downloaded windows 10. It told me to copy and paste this. http://paste.ubuntu.com/16183645/
#2274 [18:49] <Juniors> My minecraft launcher won't open/run.
#2275 [18:50] <GRG11711> Does anyone know?
#2276 [18:50] <mattym> GRG11711, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2277 [18:51] <mattym> Juniors, What happens when you try?
#2278 [18:51] <Juniors> Every time I try to open mincraft, nothing happens.
#2279 [18:51] <GRG11711> Okay, thanks for your help :)
#2280 [18:53] <GRG11711> Juniors, does it say your drivers are out of date?
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#2283 [18:54] <Juniors> No, when I double click on Minecraft, my minecraft launcher doesn't open.
#2284 [18:54] <GRG11711> Oh...
#2285 [18:55] <mattym> Juniors, It does nothing at all? No errors or crashes or additional info?
#2286 [18:55] <Juniors> Nope.
#2287 [18:55] <GRG11711> does anyone know how to purchase new graphics hardware?
#2288 [18:55] <mattym> Juniors, Redownload the game launcher, and try it again
#2289 [18:56] <Juniors> I tried that.
#2290 [18:56] <Juniors> I also tried re-downloading java.
#2291 [18:56] <mattym> GRG11711, If you dont know anything about it, try going to a computer store.
#2292 [18:56] <GRG11711> Go to Mojang support
#2293 [18:56] <GRG11711> Oh LOL yeah...
#2294 [18:57] * kangaroothless [kangaroothless@notlogged] has joined #minecrafthelp
#2295 [18:57] <kangaroothless> So my game won't start, the exception I get is java.lang.NullPointerException: Initializing game
#2296 [18:57] <kangaroothless> don't know how to fix it
#2297 [18:58] * Maya-smurphy [Maya-smurphy@notlogged] has joined #minecrafthelp
#2298 [18:58] <Juniors> kangaroothless, same here.
#2299 [18:58] * Red_ [Red_@notlogged] has joined #minecrafthelp
#2300 [18:58] <Juniors> My mincraft launcher doesn't open
#2301 [18:58] <mattym> ??> kangaroothless launcher/crash-log
#2302 [18:58] <Absol> kangaroothless: We need to see your crash log, which appears after a crash.
#2303 [18:58] <Absol> kangaroothless: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2304 [18:59] <Maya-smurphy> I lost my server rank on cube craft how do I fix it?
#2305 [18:59] <mattym> Maya-smurphy, Contact that servers support
#2306 [18:59] <kangaroothless> alright
#2307 [18:59] * Juniors [Juniors@notlogged] has quit. (Quit: Web client closed)
#2308 [18:59] <Maya-smurphy> How do I contact them?
#2309 [18:59] <mattym> Maya-smurphy, I dont know, check their website or contact them via the server
#2310 [19:00] <Maya-smurphy> Ok thanks
#2311 [19:00] <kangaroothless> http://paste.ubuntu.com/16183763/ that is my crash report
#2312 [19:00] * Hekp31 [Hekp31@notlogged] has joined #minecrafthelp
#2313 [19:00] <mattym> ??> kangaroothless win/reinst
#2314 [19:00] <Absol> kangaroothless: You may need to reinstall the locally installed files that Minecraft puts into place.
#2315 [19:00] <Absol> kangaroothless: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2316 [19:00] <mattym> kangaroothless, Try the info Absol sent
#2317 [19:01] <Hekp31> I can't right click on my MacBook Air. Have tried changing from two finger click to bottom right and still not working. Thoughts?
#2318 [19:01] * sneezing_panda_ [sneezing_panda_@notlogged] has joined #minecrafthelp
#2319 [19:01] <mattym> Hekp31, Were those changes you made on the Mac's settings?
#2320 [19:01] * sneezing_panda_ [sneezing_panda_@notlogged] has quit. (Read error: Connection reset by peer)
#2321 [19:02] <kangaroothless> alright let's see if it works
#2322 [19:02] <mattym> Hekp31, Make sure that in the Minecraft control settings as well, the right click function is set to what it should be
#2323 [19:02] * Red_ [Red_@notlogged] has quit. (Ping timeout: 195 seconds)
#2324 [19:02] <Hekp31> Yes they were in system preferences
#2325 [19:02] <Hekp31> Where is that in controls?
#2326 [19:03] <mattym> Hekp31, One sec
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#2328 [19:04] <mattym> Hekp31, Make sure the Use Item/Place Block function is set to Mouse Button 2
#2329 [19:04] <mattym> Hekp31, Or whatever your computer recognizes the right click as
#2330 [19:04] <Hekp31> Great, thanks so much
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#2335 [19:11] <Juniors> My minecraft launcher won't open.
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#2339 [19:14] * gerad [gerad@notlogged] has joined #minecrafthelp
#2340 [19:16] <gerad> my problem is a crash report
#2341 [19:16] <gerad> http://paste.ubuntu.com/16183861/
#2342 [19:16] <gerad> in minecraft
#2343 [19:19] * StitchEFrog [StitchEFrog@notlogged] has joined #minecrafthelp
#2344 [19:19] * notworking [notworking@notlogged] has joined #minecrafthelp
#2345 [19:19] <notworking> i am not able to right click
#2346 [19:19] <notworking> how can i fix this?
#2347 [19:20] <StitchEFrog> How do I fix my minecraft, any time I log into 1.7 ( modded or unmodded ) it takes me to the title screen fine, but when I try and log into any server ( or even single player ) it crashes me. How do I fix this?
#2348 [19:21] <gerad> no
#2349 [19:21] <GRG11711> gerad did you download windows 10
#2350 [19:22] <GRG11711> you didn't
#2351 [19:22] * Juniors [Juniors@notlogged] has quit. (Ping timeout: 195 seconds)
#2352 [19:22] <mattym> notworking, Did the setttings not work?
#2353 [19:22] <mattym> gerad, your hardware does not meet the minimum requirements for minecraft
#2354 [19:22] <mattym> ??> StitchEFrog launcher/crash-log
#2355 [19:22] <Absol> StitchEFrog: We need to see your crash log, which appears after a crash.
#2356 [19:22] <Absol> StitchEFrog: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2357 [19:23] <GRG11711> gerad, I have the same problem
#2358 [19:23] <GRG11711> does it say that your drivers need to be updated?
#2359 [19:23] <GRG11711> gerad
#2360 [19:23] <notworking> anyone on my right click issue?
#2361 [19:23] <StitchEFrog> Ok thank you Absol one momet
#2362 [19:23] <StitchEFrog> * moment
#2363 [19:23] <gerad> I just installed the minecraft and I can not come to play , because I get the crash report
#2364 [19:24] <mattym> notworking, Did the settings not work?
#2365 [19:24] <notworking> no
#2366 [19:24] <gerad> I just installed the minecraft and I can not come to play , because I get the crash report
#2367 [19:24] <mattym> ??> notworking mac/reinst
#2368 [19:24] <Absol> notworking: You may need to reinstall the locally installed files that Minecraft puts into place.
#2369 [19:24] <notworking> i still can't open boxes
#2370 [19:24] <Absol> notworking: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#2371 [19:24] <GRG11711> in the crash report did it say you need to update your drivers
#2372 [19:24] <mattym> gerad, As I said, your computer does not meet the Minimum requrements for the game.
#2373 [19:24] <GRG11711> gerad?
#2374 [19:25] <gerad> yes
#2375 [19:25] <mattym> GRG11711, Please stop making this more complicated. He has been given an answer, its not the same issue as yours
#2376 [19:25] <StitchEFrog> Absol for the paste, do I " Open Report File " and cope THAT, or cope the thing that is on my minecraft now? ( directly after crashing )
#2377 [19:25] <GRG11711> Okay
#2378 [19:25] <GRG11711> Bye
#2379 [19:25] <mattym> StitchEFrog, Either, but the one thats open when it crashes is fine
#2380 [19:26] <StitchEFrog> http://paste.ubuntu.com/16183950/
#2381 [19:26] * GRG11711_ [GRG11711_@notlogged] has joined #minecrafthelp
#2382 [19:26] <GRG11711_> LOl
#2383 [19:27] <mattym> ??> StitchEFrog win/reinst
#2384 [19:27] * GRG11711_ [GRG11711_@notlogged] has quit. (Client Quit)
#2385 [19:27] <Absol> StitchEFrog: You may need to reinstall the locally installed files that Minecraft puts into place.
#2386 [19:27] <Absol> StitchEFrog: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2387 [19:27] <mattym> StitchEFrog, try the instructions Absol sent
#2388 [19:27] * timmy [timmy@notlogged] has joined #minecrafthelp
#2389 [19:28] <timmy> my computer needs a driver update
#2390 [19:28] <notworking> terminal command didn't do anything
#2391 [19:29] * GRG11711 [GRG11711@notlogged] has quit. (Ping timeout: 195 seconds)
#2392 [19:29] <mattym> timmy, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2393 [19:29] <timmy> http://paste.ubuntu.com/16183956/
#2394 [19:29] <timmy> yes it is there
#2395 [19:29] <mattym> notworking, Did you type it exactly as it was writen here?
#2396 [19:29] <mattym> timmy, One moment
#2397 [19:29] <timmy> ok
#2398 [19:30] <notworking> yes
#2399 [19:30] <mattym> timmy, Download and then Install the file from this page https://downloadcenter.intel.com/download/20601/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
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#2401 [19:32] <gerad> http://paste.ubuntu.com/16183986/
#2402 [19:32] <mattym> gerad, Your computer does not meet the minimum requirements for Minecraft, you need to get a new computer
#2403 [19:33] <gerad> but as I fix that
#2404 [19:33] <mattym> gerad, You fix it by getting a new computer
#2405 [19:35] <StitchEFrog> Ok Absol and mattym it worked, thanks <3
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#2407 [19:35] <gerad> I can not update it somehow
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#2409 [19:36] <Crazyhusker> My crafting recipes won't show up on my Xbox 360 edition
#2410 [19:37] <mattym> Crazyhusker, Contact Xbox support, we dont do much console edition help in this chat
#2411 [19:37] <Crazyhusker> Ok, thanks
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#2413 [19:37] <gerad> I can not update it somehow
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#2415 [19:38] <Danny_> My email got hacked and i cant sign i forgot my security passwords
#2416 [19:38] <Danny_> questions
#2417 [19:38] <gerad> I can not update it somehow , my pc
#2418 [19:38] <Danny_> gerad
#2419 [19:39] <Danny_> Are you a real person?
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#2421 [19:40] <gerad> Danny, yes
#2422 [19:42] <gerad> my pc is good I read other games with better graphics than minecraft
#2423 [19:43] <gerad> as my pc then not meet the requirements of minecraft
#2424 [19:44] * hhfkfcktdkfdck [hhfkfcktdkfdck@notlogged] has joined #minecrafthelp
#2425 [19:45] <gerad> sulucione already without you
#2426 [19:46] <gerad> are the support and pueder not fix
#2427 [19:46] <gerad> bye
#2428 [19:46] <gerad> bitches
#2429 [19:46] <Absol> gerad: Please keep it civil
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#2438 [20:09] <kangaroothless> My game will start up and then later crash when trying to join a server http://paste.ubuntu.com/16184236/
#2439 [20:09] <kangaroothless> It was working just fine
#2440 [20:09] <kangaroothless> I deleted everything from my minecraft folder and did a fresh install
#2441 [20:10] <GreyVulpine> kangaroothless - Launch minecraft. Before heading into a game, go to Minecraft's options, then video options. Tell me what you have set for "Vsync", "Mipmapping", and "VBOs", as well as the chunk render distance.
#2442 [20:10] <kangaroothless> ok
#2443 [20:12] <kangaroothless> vsync is on vbos are off render distane is 12 chunks
#2444 [20:12] <kangaroothless> mipmap is 4 levels
#2445 [20:12] <GreyVulpine> Turn VBO on, then try minecraft
#2446 [20:13] <kangaroothless> seems to be working
#2447 [20:13] <kangaroothless> we'll see though
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#2457 [20:40] <yenshu101> im trying to download minecraft on my windows hp laptop but every time i do and it does the download runtime it always gives me the message '' unable to start the minecraft runtime environment. this is most likely caused by a corruption please try to reinstall minecraft'' no matter what i do
#2458 [20:43] * Ace [Ace@notlogged] has joined #minecrafthelp
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#2460 [20:43] * Ace is now known as Guest53288
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#2462 [20:44] <Guest53288> how to i fix internal exception java.lang.null.pointer
#2463 [20:44] <urielsalis> Guest53288, what antivirus you have?
#2464 [20:44] <urielsalis> ??> yenshu101 win/reinst
#2465 [20:44] <Absol> yenshu101: You may need to reinstall the locally installed files that Minecraft puts into place.
#2466 [20:44] <Absol> yenshu101: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2467 [20:46] * Andres [Andres@notlogged] has joined #minecrafthelp
#2468 [20:47] <Andres> Help! I encountered this "fatal error": # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffc95962177, pid=8076, tid=9028
#2469 [20:47] <urielsalis> Andres, Please start the game and navigate to "Options" then "Video Settings". Then Turn VBO and Vsync ON.
#2470 [20:47] <Andres> Thank you, I appreciate it.
#2471 [20:47] * urielsalis tips hat
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#2472 [20:47] <Andres> On it.
#2473 [20:48] <Andres> Alright, I did.
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#2476 [20:48] <Andres> Problem solved! Thank you!
#2477 [20:49] * urielsalis tips hat
#2477 [20:49] <Guest53288> do i download the mcafee to able to join server but minecraft version is 1.9
#2478 [20:50] <urielsalis> ??> Guest53288 av/mcafee/uninstall
#2479 [20:50] <Absol> Guest53288: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#2480 [20:50] <Guest53288> every time i press servers it just says internal exception java.lang.null.pointer
#2481 [20:50] <urielsalis> Guest53288, uninstall mcafee with the tool Absol gave you
#2482 [20:51] <Guest53288> i download the mcpr and how to
#2483 [20:51] * XXLaserTheDead [XXLaserTheDead@notlogged] has quit. (Quit: Web client closed)
#2484 [20:51] <Guest53288> what do i do
#2485 [20:51] <urielsalis> Guest53288, run it
#2486 [20:52] <Guest53288> i just clicked open
#2487 [20:52] <yenshu101> when i put in %appdata% .minecraft doesnt show
#2488 [20:53] * Batman_ [Batman_@notlogged] has joined #minecrafthelp
#2489 [20:53] <urielsalis> ??> yenshu101 tools/teamviewer/quick-support
#2490 [20:53] <Absol> yenshu101: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#2491 [20:53] <Absol> yenshu101: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#2492 [20:54] <Guest53288> uriel how to run it it just dowload
#2493 [20:54] <urielsalis> Guest53288, double click it
#2494 [20:54] <Guest53288> whats nmc
#2495 [20:54] <Guest53288> its removing my nmc
#2496 [20:54] <Guest53288> whats that
#2497 [20:54] <urielsalis> Guest53288, its going to remove a lot of mcafee programs
#2498 [20:54] <Guest53288> ohhhh ok
#2499 [20:55] <Guest53288> after it download i double click it
#2500 [20:55] <Batman_> My best world went crazy. I was in the nether building a roller coaster but then it glitched out and it won't work
#2501 [20:55] <Guest53288> and after i double click it what do i do
#2502 [20:55] <urielsalis> Batman_, what happens when you try?
#2503 [20:55] <urielsalis> Guest53288, follow the instructions that it shows
#2504 [20:56] <Guest53288> uriel its says that i reboot my computer
#2505 [20:56] <urielsalis> Guest53288, do so
#2506 [20:56] <Guest53288> what do id o
#2507 [20:57] <Batman_> I try 2 build and it says "height limit for building is 128 blocks"
#2508 [20:57] <urielsalis> Batman_, in which version of minecraft you are on?
#2509 [20:58] * yenshu101 [yenshu101@notlogged] has quit. (Ping timeout: 195 seconds)
#2510 [20:58] <Batman_> Minecraft PE v0.14.2
#2511 [20:58] <urielsalis> Batman_, Minecraft PE build limit is 128 blocks
#2512 [20:59] <Batman_> IK. My world glitched out...
#2513 [20:59] <urielsalis> Batman_, its no glitch
#2514 [20:59] <urielsalis> Batman_, the build limit for Minecraft PE is and always was 128 blocks
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#2516 [21:00] <Batman_> I'm basically on an infinite bedrock field
#2517 [21:00] <Extreme> Batman_: You're probably on top of the nether then.
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#2519 [21:00] <Batman_> so how do I fix it
#2520 [21:00] <Ace> hello uriel i just reboot my computer then what do i do
#2521 [21:01] * Ace is now known as Guest91612
#2522 [21:01] <Extreme> Batman_: You should be able to go into creative and break down back into the nether
#2523 [21:01] <urielsalis> Guest91612, try to play now
#2524 [21:01] <Guest91612> ok
#2525 [21:01] <Batman_> Ok I'll go try that
#2526 [21:02] <Guest91612> you know what is the pass word of hypixel uriel
#2527 [21:02] * Batman__ [Batman__@notlogged] has joined #minecrafthelp
#2528 [21:03] <Batman__> P
#2529 [21:03] <Guest91612> it does not work
#2530 [21:03] <Batman__> It worked
#2531 [21:03] <Guest91612> how!!!!!!!!!!!!!!!
#2532 [21:03] <urielsalis> ??> Guest91612 tools/hjt
#2533 [21:03] <Absol> Guest91612: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2534 [21:04] <Absol> Guest91612: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2535 [21:04] * Claudey [Claudey@notlogged] has joined #minecrafthelp
#2536 [21:04] <Guest91612> :(
#2537 [21:04] <Batman__> What do u play Minecraft on?
#2538 [21:04] <Guest91612> 1.9
#2539 [21:05] <Batman__> Ok
#2540 [21:05] <Guest91612> i am trying to play hypixel
#2541 [21:05] * Batman_ [Batman_@notlogged] has quit. (Ping timeout: 195 seconds)
#2542 [21:05] <urielsalis> Batman__, Guest91612 has a different issue to yours
#2543 [21:05] <Claudey> Hello. I have a friend who wants me to get him a minecon cape. I'll be going to minecon with one other person, and the ticket he would give me will be the third. I will not have a third person. Will I be able to get the Cape code for his account if he is not there?
#2544 [21:05] <Guest91612> and then it says internal exception
#2545 [21:05] <Guest91612> its really annoying
#2546 [21:05] <urielsalis> Guest91612, follow Absol instructions
#2547 [21:05] <urielsalis> Claudey, I think you have to assist to minecon to get a cape
#2548 [21:05] <Batman__> IK urielsalis
#2549 [21:06] <urielsalis> ??> Guest91612 tools/hjt
#2550 [21:06] <Absol> Guest91612: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2551 [21:06] <Absol> Guest91612: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2552 [21:06] <Guest91612> what is this uriel
#2553 [21:06] <urielsalis> Guest91612, a program that gives me some info about your pc, I want to make sure mcafee was uninstalled and you have nothing else
#2554 [21:06] <Guest91612> by the way i live on UK
#2555 [21:06] * Claudey [Claudey@notlogged] has quit. (Client Quit)
#2556 [21:08] <Guest91612> camon uriel
#2557 [21:08] <urielsalis> Guest91612, follow Absol instructions
#2558 [21:08] <Guest91612> i am going to cry!!!!
#2559 [21:08] <Guest91612> what the hell is ABSOL
#2560 [21:09] <Guest91612> it does not work
#2561 [21:09] <urielsalis> <@Absol> Guest91612: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2562 [21:09] <urielsalis> <@Absol> Guest91612: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2563 [21:10] <Guest91612> so i down load sourceforge
#2564 [21:11] <Guest91612> its difficult
#2565 [21:11] <Guest91612> how!!!
#2566 [21:11] <urielsalis> Guest91612, following the instructions
#2567 [21:11] <Guest91612> ok
#2568 [21:12] <Guest91612> if it does not work
#2569 [21:12] <Guest91612> what do i do
#2570 [21:12] <urielsalis> Guest91612, come here
#2571 [21:12] <Guest91612> plz uriel i want to play hypixel and others servers plz!!!
#2572 [21:13] <Guest91612> how to i come there
#2573 [21:13] <Guest91612> i dont even where are you
#2574 [21:13] <Guest91612> + i am a youtuber
#2575 [21:13] <urielsalis> Guest91612, I dont care if you are youtuber
#2576 [21:14] <urielsalis> Guest91612, just follow the instructions
#2577 [21:14] <Guest91612> it download the hijackthis what do i do
#2578 [21:14] <urielsalis> Guest91612, run it
#2579 [21:14] <Guest91612> open it
#2580 [21:14] <Guest91612> its that it
#2581 [21:14] <urielsalis> Guest91612, no
#2582 [21:14] <urielsalis> ??> Guest91612 tools/hjt
#2583 [21:14] <Absol> Guest91612: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2584 [21:14] <Absol> Guest91612: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2585 [21:15] <urielsalis> Guest91612, read all the instructions
#2586 [21:15] <Guest91612> where do i run it
#2587 [21:15] <urielsalis> Guest91612, double clicking it
#2588 [21:15] <Guest91612> i accept it what do i do
#2589 [21:15] <urielsalis> <urielsalis> <@Absol> Guest91612: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2590 [21:15] <Guest91612> do you know trexen
#2591 [21:16] <urielsalis> Guest91612, no
#2592 [21:16] <Guest91612> how do i give you a link
#2593 [21:16] <urielsalis> Guest91612, I dont care who he is
#2594 [21:18] <Guest91612> i copy everything
#2595 [21:18] <Guest91612> only the running process
#2596 [21:18] <urielsalis> Guest91612, everything
#2597 [21:18] <Guest91612> ok
#2598 [21:19] <Guest91612> i copy it where do i place it
#2599 [21:19] <urielsalis> Guest91612, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
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#2601 [21:20] <Guest91612> what is the poster
#2602 [21:20] <urielsalis> Guest91612, your name
#2603 [21:20] <Guest91612> ok
#2604 [21:21] <Guest91612> ok i just put my nama
#2605 [21:21] <Guest91612> ok there is text the says i download as text
#2606 [21:21] <urielsalis> Guest91612, just give me the link
#2607 [21:21] * Mistah_J_ [Mistah_J_@notlogged] has joined #minecrafthelp
#2608 [21:22] <urielsalis> Guest91612, dont click download as text
#2609 [21:22] <Guest91612> how do i give you the link
#2610 [21:22] <urielsalis> Guest91612, just paste it here
#2611 [21:22] <Guest91612> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 10:17:30 AM, on 5/2/2016 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v8.00 (8.00.7601.17514) Boot mode: Normal Running processes: C:\Windows\SysWOW64\rundll32.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\G
#2612 [21:22] <urielsalis> Guest91612, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2613 [21:23] <Guest91612> what now
#2614 [21:23] <urielsalis> Guest91612, give me the link to the paste, dont paste the text here
#2615 [21:23] <Mistah_J_> so it appears after updating to windows 10 my computer does not support the pixal format required for minecraft
#2616 [21:23] <urielsalis> Mistah_J_, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#2617 [21:24] <Mistah_J_> i already did that
#2618 [21:24] <Guest91612> Logfile of Trend Micro HijackThis v2.0.5 Scan saved at 10:17:30 AM, on 5/2/2016 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v8.00 (8.00.7601.17514) Boot mode: Normal Running processes: C:\Windows\SysWOW64\rundll32.exe C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\G
#2619 [21:24] <Mistah_J_> it told me to come here
#2620 [21:24] <urielsalis> Mistah_J_, can you give me the link?
#2621 [21:24] <urielsalis> Guest91612, in paste.ubuntu.com, not here
#2622 [21:24] <Guest91612> what i cant understand you
#2623 [21:25] <Mistah_J_> yes please explain
#2624 [21:25] <urielsalis> Guest91612, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#2625 [21:25] <urielsalis> Mistah_J_, can you give me your link? it should be something like paste.ubuntu.com/XXXXXX
#2626 [21:25] <Mistah_J_> okay you want the url it gives us after doing that correct?
#2627 [21:25] <urielsalis> Mistah_J_, indeed
#2628 [21:25] <Mistah_J_> http://paste.ubuntu.com/16184637/
#2629 [21:25] <Guest91612> how its so difficult
#2630 [21:25] <urielsalis> Mistah_J_, download and install http://support.amd.com/en-us/download/mobile?os=Windows%208.1%20-%2064
#2631 [21:26] <Mistah_J_> thank you
#2632 [21:26] <urielsalis> Guest91612, you are not following the instructions completely
#2633 [21:26] * urielsalis tips hat
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#2634 [21:27] <Mistah_J_> wait
#2635 [21:27] <Mistah_J_> which one do i download there are quite a few options
#2636 [21:27] <urielsalis> Mistah_J_, Radeon Software
#2637 [21:27] <Mistah_J_> okay
#2638 [21:27] <urielsalis> Mistah_J_, should be the first one
#2639 [21:29] <Guest91612> uriel i dont know to copy the link from the paste teach me
#2640 [21:30] <urielsalis> Guest91612, go to your address bar, select all the text, copy it, paste it here
#2641 [21:30] * vict [vict@notlogged] has quit. (Ping timeout: 195 seconds)
#2642 [21:31] <Guest91612> http://paste.ubuntu.com/16184695/
#2643 [21:31] <Guest91612> is this right
#2644 [21:32] <urielsalis> Guest91612, you have nod32?
#2645 [21:32] <urielsalis> ??> Guest91612 av/eset
#2646 [21:32] <Absol> Guest91612: ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix it, follow these instructions, and set the mode to Interactive: http://support.eset.com/kb3190/
#2647 [21:32] <Absol> Guest91612: Then, open the launcher and try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
#2648 [21:32] <Guest91612> yes i have nod32
#2649 [21:33] <urielsalis> Guest91612, follow Absol instructions
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#2652 [21:35] <Guest91612> ok i will follow him
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#2666 [22:07] <Amy> I'm having issues with playing minecraft. It keeps saying something about lack of updated graphic drivers. I am unsure what to do, help would be much appreciated.
#2667 [22:08] <urielsalis> Amy, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#2668 [22:08] <Amy> Alright.
#2669 [22:08] <Amy> I have done that before, would you still want me to send it. Url or the whole thing?
#2670 [22:09] <Amy> oh wait, never mind. Here: http://paste.ubuntu.com/16184929/
#2671 [22:10] <urielsalis> Amy, download and install http://www.nvidia.com/Download/driverResults.aspx/5/en-us
#2672 [22:11] <Amy> Alright, thank you. I'll let you know if it worked.
#2673 [22:16] <Amy> What it is saying now is that another (incompatible) version has been detected. 'NVIDIAOpenGL acceleration is disabled in order to maintain system stability' What would I do now?'
#2674 [22:18] <urielsalis> Amy, is the install still running?
#2675 [22:18] <Amy> No, it is not.
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#2677 [22:18] <urielsalis> Amy, can you try running it again?
#2678 [22:18] <Amy> I'll try it again.
#2679 [22:19] <snik> Hello, will updating to 1.9 screw up chunk/world generation (on a 1.8 world) ?
#2680 [22:19] <snik> thanks
#2681 [22:19] <urielsalis> snik, if you upgrade to 1.9, you cant go back
#2682 [22:19] <urielsalis> snik, as items and entities are stored differently
#2683 [22:19] <Amy> MInecraft or the application I just downloaded?
#2684 [22:19] <urielsalis> snik, but apart from that I dont think it does anything to world gen, make a backup just in case
#2685 [22:19] <urielsalis> Amy, the driver
#2686 [22:20] <snik> will do. Thanks greatly.
#2687 [22:20] * urielsalis tips hat
#2687 [22:21] <Amy> It says I should restart the computer.. Should I do it now and come back?
#2688 [22:21] <urielsalis> Amy, yes. But before you come back try minecraft
#2689 [22:22] <Amy> Alright. I may or may not be back. But thank you very much. I really appreciate your help.
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#2694 [22:28] <Amy> It did work, thank you!
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#2699 [22:49] <Amy> Well it does go to the main page on minecraft, but doesn't let me play multiplayer or single player because it is too slow, but the rest of the computer isn't slow. It says on the main screen that an 0old graphics card is detcted and an 2.o would be needed for in the future, yet it won't let me in to play. It keeps freezing up. I thought it was the RAM, but it can't be that.
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#2713 [23:55] * mrkirby153 is now known as kirby|gone
#2714 [23:55] <xxalekaixx> When I open Minecraft, I am able to join my server, however within seconds, it crashes and I get an error saying "A fatal error has been detected by the Java Runtime Environment."