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#14 [00:56] <shz> Hello again spoke with Cubethethird today my son is using 1.9.2 minecraft and a void with a hole keeps taking the centre out of the homes he builds only he can see this his friends said they can not see this. We are using a mac computer, he has asd would love to get to the bottom of this as this is his only thing he love doing .. I've tried doing a screen shot for you didn't work sorry :( thanks for you time and effort.
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#27 [01:28] <Nick> hi, my account keeps getting hacked. what the hell?
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#29 [01:29] <Guest91756> well this was helpful
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#40 [01:53] <Rick> i dont know how to open the minecraft game please help me
#41 [01:54] <Rick> got someting prol
#42 [01:55] <Rick> who can help me?
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#45 [01:59] <lizzie_> after i shift click in chests to take the items, i cannot close the chest menu using e. I have to press shift again before I can close it. I don't think thats suppose to happen?
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#47 [02:00] <lizzie_> also after I sneak using shift sometimes I can't move
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#72 [03:53] <Nightmare_Child> Okay, so here's the situation. I've resisted migrating my account for a long time, because it seemed unnecessary to me to upgrade the "security" of my account when nobody wanted it. Problem is, I've just discovered I can no longer change my skin because the Mojang website doesn't allow people to login to minecraft.net with their premium accounts anymore. So I decided it was finally time to migrate, however, when I
#73 [03:53] <Nightmare_Child> I don't know what that is, and my only method for finding out what it is used to be signing into Minecraft.net and checking.
#74 [03:54] <Nightmare_Child> As a result, I cannot migrate my account, and I cannot ever change my skin.
#75 [03:54] <Nightmare_Child> So my question is this, is it worth bothering to try and fix this or should I just accept my current skin as permanent?
#76 [04:05] <Anna> migrating, is changing your old premium account to a mojang account
#77 [04:06] <Anna> it is also a lot more secure. When logging in it may sometimes ask you to answer questions you set when migrating
#78 [04:06] <Anna> and you would also need to log into things like minecraft.net and the minecraft launcher with your email instead of username
#79 [04:06] <Anna> But I would say it would be worth migrating and being able to change your skin
#80 [04:07] <Anna> Nightmare_Child ^ incase you didn't see the response
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#82 [04:09] <Mac> My minecraft seems to be crashing whenever I load it
#83 [04:09] <Mac> Completely ignored arguments: [--nativeLauncherVersion, 301] [17:05:29] [Client thread/INFO]: Setting user: mactarvish [17:05:30] [Client thread/INFO]: LWJGL Version: 2.9.4 [17:05:31] [Client thread/INFO]: Reloading ResourceManager: Default [17:05:45] [Sound Library Loader/INFO]: Starting up SoundSystem... [17:05:45] [Thread-5/INFO]: Initializing LWJGL OpenAL [17:05:45] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more information, see http://www.lw
#84 [04:09] <Anna> ??> Mac paste
#85 [04:09] <Absol> Mac: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#86 [04:10] <Mac> http://paste.ubuntu.com/16199854/
#87 [04:12] <Mac> Any idea what the problem is?
#88 [04:12] <Anna> Might, does it get to the main menu screen?
#89 [04:12] <Mac> Yeah.
#90 [04:12] <Anna> So, when exactly does it crash?
#91 [04:12] <Mac> Occasionally, I can load up a game or join a server
#92 [04:12] <Mac> That crash was when I was trying to create a new world
#93 [04:13] <Anna> Try go into options then video settings, then turn VBO and V Sync on
#94 [04:13] <Mac> Alright
#95 [04:15] <Mac> The game seems to load properly now. It hasn't crashed.
#96 [04:15] <Mac> Is this a permanent fix?
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#101 [04:21] <Anna> Hopefully
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#115 [05:24] <abc123> hi
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#119 [05:42] <Likedeckofjade> Is anyone here?
#120 [05:43] <Likedeckofjade> Is anyone having trouble logging in
#121 [05:43] <Likedeckofjade> like onto the actual game?
#122 [05:43] <Likedeckofjade> and the mojang website
#123 [05:43] * superkaleb2016 [superkaleb2016@notlogged] has joined #minecrafthelp
#124 [05:43] <Likedeckofjade> yo kaleb
#125 [05:43] <superkaleb2016> i need help
#126 [05:44] <superkaleb2016> hi
#127 [05:44] <Likedeckofjade> are you having trouble logging onto the game?
#128 [05:44] <superkaleb2016> no
#129 [05:44] <Likedeckofjade> oh
#130 [05:44] <Likedeckofjade> dang
#131 [05:44] <Anna> ?? ask
#132 [05:44] <Absol> ask: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#133 [05:44] <Absol> ask: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#134 [05:44] <superkaleb2016> 1.9 is lagging idk
#135 [05:44] <Likedeckofjade> update to 64 bit or get better hardware
#136 [05:45] <superkaleb2016> i did
#137 [05:45] <Likedeckofjade> what are you specs
#138 [05:45] <Likedeckofjade> your*
#139 [05:45] <superkaleb2016> i looked it up no help
#140 [05:45] <Likedeckofjade> What are your computer specs
#141 [05:45] <superkaleb2016> idk
#142 [05:45] <Likedeckofjade> What is your cpu
#143 [05:45] <Likedeckofjade> how much ram do you have
#144 [05:46] <Anna> Likedeckofjade: what does it say when you try log in ajd how mqny times did you try?
#145 [05:46] <superkaleb2016> 3
#146 [05:46] <Anna> superkaleb2016: try turning down your setting options, fast settings, low render distqnce, particles off
#147 [05:46] <superkaleb2016> i can logon in
#148 [05:46] <Likedeckofjade> it says invalidCredentialsException
#149 [05:46] <superkaleb2016> i did that
#150 [05:46] <Likedeckofjade> tried many times
#151 [05:46] <Anna> Optifine or Fastcraft may also help, but we don't support mods here
#152 [05:46] <Likedeckofjade> I know my credentials are right
#153 [05:47] <superkaleb2016> ok
#154 [05:47] <Likedeckofjade> however, I cannot even log onto mojang.
#155 [05:47] <Anna> ??> Likedeckofjade login/throttle
#156 [05:47] <Absol> Likedeckofjade: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#157 [05:47] <Absol> Likedeckofjade: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#158 [05:48] <superkaleb2016> me
#159 [05:48] <Anna> ??> superkaleb2016 irc/multitasking
#160 [05:48] <Absol> superkaleb2016: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#161 [05:48] <Likedeckofjade> but how can I have a failed login attempt if my credentials were correct and I've only been using the same one's to log
#162 [05:48] <Likedeckofjade> I logged in earlier so I know it's right
#163 [05:49] <Anna> Likedeckofjade: Maybe they were not correct the first time. Or someone else on your network logged in incorrectly three times
#164 [05:49] <Likedeckofjade> then I logged out and tried logging on again and I can no longer log
#165 [05:49] <Likedeckofjade> oh
#166 [05:49] <superkaleb2016> do i del minecraft see then???
#167 [05:49] <Anna> superkaleb2016: no
#168 [05:49] <superkaleb2016> ok
#169 [05:49] <Likedeckofjade> so if there is someone else on the same network it counts my account in too?
#170 [05:50] <superkaleb2016> no
#171 [05:50] <Anna> Likedeckofjade: any account, it locks out your network, not a single account
#172 [05:50] <Likedeckofjade> okay thanks for your help
#173 [05:50] <superkaleb2016> no one is
#174 [05:50] <superkaleb2016> just me
#175 [05:51] <Likedeckofjade> how long is the block
#176 [05:51] <Anna> superkaleb2016: I was not talking to you
#177 [05:51] <Anna> Likedeckofjade: about three hours
#178 [05:51] <superkaleb2016> what
#179 [05:51] <superkaleb2016> im not blocked out
#180 [05:51] <Likedeckofjade> damn okay thank you
#181 [05:51] <Anna> superkaleb2016: see your name at the start here? that means I'm talking to you in this message
#182 [05:52] <superkaleb2016> ok
#183 [05:52] <Anna> Likedeckofjade was talking about his own stuff
#184 [05:52] <Likedeckofjade> I think he's young. try simpler terms
#185 [05:52] <Likedeckofjade> but here, kaleb can have full attn now
#186 [05:52] <Likedeckofjade> thank you for helping, Anna. +100
#187 [05:53] <superkaleb2016> idk what to do to stop making it lag
#188 [05:54] <Anna> superkaleb2016: lower settings, a better computer, or mods for minecraft such as optifine or fastcraft
#189 [05:54] <superkaleb2016> ok
#190 [05:54] <superkaleb2016> is it for 1.9?????
#191 [05:54] <Likedeckofjade> yes
#192 [05:54] <Anna> optifine is as far as I know
#193 [05:55] <superkaleb2016> ok i will see
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#195 [05:57] <superkaleb2016> im looking
#196 [05:57] <superkaleb2016> it says not for 1.9
#197 [05:57] <Anna> Might not be then.
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#203 [06:11] <o> i have crash repotr
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#218 [06:47] <AzureDragon79> I need help with something
#219 [06:47] <AzureDragon79> Has anybody had the same problem when playing minecraft 1.9.2 when it suddenly ingame changed to version 1.8.9?
#220 [06:48] <AzureDragon79> After that most of the monster spawners are now turned to non active with a pig inside, and emptying the chests
#221 [06:51] <AzureDragon79> Anyone?
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#242 [07:30] <magomed> minecraft
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#263 [07:55] <veton> it says it looks like the game is crached
#264 [07:56] <veton> this is fuck minecraft
#265 [07:56] <Absol> veton: Please keep it civil
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#267 [07:57] <veton> i'm not gona kepping
#268 [07:57] <veton> go in the hell the all
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#270 [07:57] <Andrio> Then you may leave.
#271 [07:57] <Andrio> We're human too, you know.
#272 [07:58] <Andrio> ??> veton launcher/crash-log
#273 [07:58] <Absol> veton: We need to see your crash log, which appears after a crash.
#274 [07:58] <Absol> veton: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#292 [08:29] <Bahama03> hello, can i have the id list of the tipped arrows?
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#295 [08:31] <CubeTheThird> Bahama03, check on the minecraft wiki for that info
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#298 [08:32] <Zelphio> i cant open minecraft on windows 10 and i have no downgarde for it
#299 [08:32] <CubeTheThird> Zelphio, what's the problem exactly?
#300 [08:32] <Bahama03> yeah, but there is no information for the DataValue of the tipped Arrows
#301 [08:34] <Zelphio> Ther is only this beta version of minecraft windows 10 but i have the full version and it doesnt run on the pc
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#303 [08:35] <CubeTheThird> Bahama03, then check on the forums perhaps. This channel is only for tech support
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#312 [08:49] <sharon> Hello Tried again with minecraft 1.9.2 on mac still the void takes a huge hole out of the house that my son builds. Taken a screen shot just don't know how to get it to you lol sorry. Each time the void just gets bigger very sad for my son. Thanks for your time and effort on this cheers Sharon..
#313 [08:50] <CubeTheThird> ??> sharon imgur
#314 [08:50] <Absol> sharon: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#315 [08:53] <sharon> yay thank you ill try that
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#329 [09:23] <Astronaut29> I have no clue what this means. I just bought the game and im pissed i cant use it... # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000001cc0e64d, pid=6076, tid=6324 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) #
#330 [09:23] <Absol> Astronaut29: Please keep it civil
#331 [09:23] <Astronaut29> please help, i get this when i start the game A fatal error has been detected by the Java Runtime Environment
#332 [09:27] <CubeTheThird> Astronaut29, copy the full log onto http://paste.ubuntu.com and give the URL here.
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#334 [09:28] <mike__> hola
#335 [09:28] <mike__> tengo problemas
#336 [09:29] <mike__> con recuperar mi contrasenia
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#343 [09:33] <Someone> Not me, but my friend is having a problem where once the game tries to load with the "Mojang" screen it crashes immediatly
#344 [09:34] <CubeTheThird> Someone, are you using your friend's computer right now?
#345 [09:34] <Someone> No sorry
#346 [09:35] <CubeTheThird> Someone, could you ask your friend to join this chatroom then
#347 [09:35] <Someone> I'll try, but he just got off
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#355 [09:43] <Ben_> I NEED HELP
#356 [09:43] <CubeTheThird> ??> Ben_ ask
#357 [09:44] <Absol> Ben_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#358 [09:44] <Absol> Ben_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#359 [09:45] <Ben_> I NEED HELP my Minecraft is not working and it says it is because its my driver and i followed all the instrutions minecraft told me to do
#360 [09:46] <CubeTheThird> Ben_, do you have a dxdiag report?
#361 [09:46] <Ben_> Yes
#362 [09:46] <CubeTheThird> Ben_, give a URL to it here
#363 [09:46] <Ben_> http://paste.ubuntu.com/16202175/
#364 [09:47] <CubeTheThird> Ben_, one moment
#365 [09:48] <CubeTheThird> Ben_, download and install https://downloadcenter.intel.com/download/25188/Intel-Graphics-Driver-for-Windows-10-15-33-
#366 [09:48] <Ben_> ok its installing
#367 [09:49] <Ben_> ok it finished downloading
#368 [09:50] <Ben_> ok it says it is installing a new driver
#369 [09:52] <Ben_> ok it says to restart the computer so when i restart it will it, i mean minecraft work?
#370 [09:52] <CubeTheThird> Ben_, yup restart and the game should work
#371 [09:52] <Ben_> ok thank you for your time
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#373 [09:54] <N00n3> I can only play the Demo but I fully buyed the Game and I used the right email
#374 [09:54] <CubeTheThird> N00n3, what is your minecraft username?
#375 [09:55] <N00n3> M_eox
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#377 [09:56] <CubeTheThird> N00n3, login to account.mojang.com/me
#378 [09:57] <Drakeheart> Hi folks. I need some help troubleshooting LAN connections for Minecraft.
#379 [09:57] <CubeTheThird> Drakeheart, what's the problem exactly?
#380 [09:58] <N00n3> okay i logged in
#381 [09:58] <Drakeheart> Whenever I attempt to connect to my lady's world, I end up timing out.
#382 [09:58] <CubeTheThird> N00n3, do you see your username on that page?
#383 [09:59] <CubeTheThird> Drakeheart, what anti-virus and firewall software do you both have?
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#385 [09:59] <Drakeheart> AVG, and just Windows, but I've already checked both on my end and added the appropriate exceptions. I haven't done that with the host's though.
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#387 [10:00] <CubeTheThird> Drakeheart, avg free?
#388 [10:00] <Drakeheart> Yeah
#389 [10:01] <N00n3> no i cant see my username
#390 [10:01] <CubeTheThird> Drakeheart, ok, on both computers, go to Control Panel -> Firewall -> Allow a program or feature through the firewall. Make sure all the boxes for Java are checked
#391 [10:01] <CubeTheThird> N00n3, then you are logged in with the wrong email
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#394 [10:05] <Drakeheart> Alright.
#395 [10:05] <N00n3> @CubeTheThird thank you very much for your help
#396 [10:05] <CubeTheThird> no problem
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#398 [10:06] <Drakeheart> Alright, anything else?
#399 [10:07] <CubeTheThird> Drakeheart, I'd recommend you close and re-open the game/launcher then try again
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#402 [10:13] <Drakeheart> Alright, it didn't seem to change anything.
#403 [10:13] <Drakeheart> I'm going to try and reverse the connection. So now I'll host it and they'll connect to me.
#404 [10:14] <JoeHoe> Hello there, I have this weird glitch where breaking blocks takes ages (I finish breaking them, they break for a fraction of a second then return to place), then after a few seconds of waiting they break but i cant seem to pick up the floating blocks
#405 [10:15] <CubeTheThird> JoeHoe, what's your render distance set to in your video settings?
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#408 [10:16] <Drakeheart> @Cube, alright. They were able to connect to me, but I still time out when connecting to them. Could it be a software issue? Like their computer isn't robust enough to handle another client?
#409 [10:17] <CubeTheThird> Drakeheart, would be strange to get a timeout from that
#410 [10:17] <CubeTheThird> Drakeheart, AVG is used on both computers?
#411 [10:17] <Drakeheart> Yes
#412 [10:17] <CubeTheThird> Drakeheart, and you adjusted the firewall settings on both yes?
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#414 [10:19] <Drakeheart> Yes. Both computers are to set to allow all Java apps through the firewall.
#415 [10:19] <Drakeheart> Let me double check something.
#416 [10:19] <CubeTheThird> ??< av/avg
#417 [10:19] <CubeTheThird> sure thing
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#419 [10:20] <Drakeheart> Alright, yeah. it's just Windows and AVG on both.
#420 [10:20] <Drakeheart> And AVG doesn't have firewall settings for the version we use.
#421 [10:20] <CubeTheThird> ya the free version doesn't have that
#422 [10:20] <CubeTheThird> Drakeheart, I suppose I could have to run malware scans on both computers, just in case
#423 [10:20] <CubeTheThird> ??> Drakeheart av/adwcleaner
#424 [10:20] <Absol> Drakeheart: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#425 [10:20] <Absol> Drakeheart: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
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#428 [10:21] <Drakeheart> Huh.
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#437 [10:28] <Drakeheart> Alright, program ran, and cleaned.
#438 [10:29] <CubeTheThird> Drakeheart, alright. Any difference?
#439 [10:30] <Drakeheart> Let's find out...
#440 [10:33] <Drakeheart> Holy crap that worked.
#441 [10:33] <Drakeheart> Haha! Thanks Cube!
#442 [10:34] <CubeTheThird> awesome!
#443 [10:34] <CubeTheThird> glad that worked!
#444 [10:35] <Drakeheart> What did ADWCleaner remove that was causing issues?
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#447 [10:36] <CubeTheThird> Drakeheart, hard to say. ADWCleaner is a general malware remover.
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#451 [10:41] <Drakeheart> Alright, well thank you Cube. I'm off to see the Wizard!
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#454 [10:41] <CubeTheThird> have fun!~
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#459 [10:52] <johnb> hello it wont let me load the game up
#460 [10:52] <johnb> http://paste.ubuntu.com/16203243/
#461 [10:52] <johnb> i got a report i got to told to send to u
#462 [10:53] <johnb> ??/
#463 [10:54] <johnb> anytime now
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#467 [10:54] <johnb> can someone help me with this
#468 [10:54] <johnb> http://paste.ubuntu.com/16203243/
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#477 [11:00] <Gakan> hi
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#493 [11:26] <mathew> mathew
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#495 [11:26] <mathew> m
#496 [11:26] <mathew> c
#497 [11:27] <mathew> ayuda no puedo entrar en minecraft
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#508 [11:45] <OutSide1> Hello is anyone online here?
#509 [11:46] <CubeTheThird> OutSide1, about 150 people
#510 [11:46] <OutSide1> I have problems with my account, I bought minecraft long time ago like 5 years almost and I forgot my security questions, and I cant receive the reset emails from mojang support :(
#511 [11:47] <CubeTheThird> OutSide1, do you mean you've already emailed Mojang about this?
#512 [11:47] <OutSide1> I contacted their support email and they said to me I should call Skrill to get my transaction ID but I've not even a clue what that is im 100% sure i used my or my parents dutch banking account
#513 [11:48] <OutSide1> Yeah I mailed them
#514 [11:48] <OutSide1> they said they needed to verify ownership
#515 [11:48] <OutSide1> and I dont have any order email from 5 years ago
#516 [11:48] <CubeTheThird> ??> OutSide1 account/trans-id/skrill
#517 [11:48] <Absol> OutSide1: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#518 [11:48] <Absol> OutSide1: If you need to recover your transaction ID from this service, contact Skrill here: https://www.skrill.com/en/siteinformation/contact-us/
#519 [11:48] <CubeTheThird> you can call there ^^^
#520 [11:48] <OutSide1> But I did not pay with skrill?
#521 [11:48] <OutSide1> I've never used it in my life
#522 [11:48] <OutSide1> nor did my parents or brothers (i asked them)
#523 [11:49] <GreyVulpine> If you paid for minecraft 5 years ago, Mojang used Skrill as their payment processor.
#524 [11:49] <CubeTheThird> OutSide1, in what year did you purchase the game?
#525 [11:49] <OutSide1> Yeah Im not sure around 2011/2012
#526 [11:49] <CubeTheThird> OutSide1, ya then if you paid with a credit card, Skrill handled the payment
#527 [11:50] <OutSide1> Oh I see, i thought they meant that I used skrill to pay since that is something like paypal right?
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#530 [11:51] <CubeTheThird> OutSide1, not exactly, but I think you get the idea anyways
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#532 [11:54] <OutSide1> Thanks a lot, im now writing an email to skrill support, is there anything special I need to say/give in this email or just explain the whole story?
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#534 [11:55] <Tank_> Hi when I try to go on minecraft multiplayer server it says an error message. Java.lang.nullpointerexception: group
#535 [11:56] <CubeTheThird> OutSide1, just explain to them that you purchased minecraft a while ago (specify date as best you can), and indicate that you're trying to recover the transaction ID for the purchase
#536 [11:56] <CubeTheThird> Tank_, what anti-virus and firewall software do you have?
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#539 [11:57] <Tank_> Not sure I'm only 11 and I just got this pc
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#541 [11:57] <MissTNT> http://paste.ubuntu.com/16204764/
#542 [11:57] <MissTNT> this is my problem
#543 [11:57] <MissTNT> i cant enter in the minecraft
#544 [11:58] <MissTNT> I click in the play
#545 [11:58] <MissTNT> and does't goes
#546 [11:58] <CubeTheThird> MissTNT, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#547 [11:58] <CubeTheThird> ??> Tank_ tools/hjt
#548 [11:58] <Absol> Tank_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#549 [11:58] <Absol> Tank_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#551 [11:59] <MissTNT> thanks :)
#552 [11:59] <Tank_> I don't wanna mess anything up is there an in game solotion
#553 [12:00] <CubeTheThird> Tank_, the issue is that something outside the game is blocking it
#554 [12:00] <Tank_> I played it yesterday fine
#555 [12:01] <CubeTheThird> Tank_, hmm you might have malware then. I recommend you do a scan
#556 [12:01] <CubeTheThird> ??> Tank_ av/adwcleaner
#557 [12:01] <Absol> Tank_: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#558 [12:01] <Absol> Tank_: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
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#568 [12:07] <Saxtreh> Hello
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#570 [12:07] <Saxtreh> My account got hacked and then he remove it and now i cant play anymore
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#575 [12:08] <Saxtreh> My account got hacked and then remove can anyone please help me
#576 [12:08] <CubeTheThird> ??> Saxtreh account/send-email
#577 [12:08] <Absol> Saxtreh: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#578 [12:08] <Absol> Saxtreh: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#579 [12:08] <Saxtreh> it was on mirandavanes2011@hotmail.com
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#581 [12:08] <Saxtreh> but my mail is gamenmetgangsters@live.nl
#582 [12:08] <Saxtreh> so
#583 [12:09] <Saxtreh> Cube??
#584 [12:09] <Saxtreh> it was on mirandavanes2011@hotmail.com
#585 [12:09] <CubeTheThird> Saxtreh, ... read what Absol just said
#586 [12:09] <Crys> Hi I need help, I am having troubles answering my security questions and when I get an email back its was me to veify from a card I no longer have...
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#588 [12:10] <Crys> Ive sent them the email back days ago stating I NO LONGER have the card
#589 [12:10] <CubeTheThird> Crys, do you mean a gift card or credit card?
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#591 [12:11] <Crys> i used a minecraft game card from Walmart
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#593 [12:11] <anderson> cade o povo
#594 [12:11] <CubeTheThird> Crys, the code on that card is what counts as your proof of purchase. Without it I doubt anything can be done
#595 [12:12] <Crys> I havent had that card in years..\
#596 [12:12] <popstar> i just up gaded to windows 10 and it wont let me palay minecraft
#597 [12:12] <CubeTheThird> popstar, what happens when you try?
#598 [12:13] <Crys> It lets me play minecraft on my PC and online but if I go to the website it wants me to enter security questions
#599 [12:13] * DROPKICKaZOMBIE [DROPKICKaZOMBIE@notlogged] has joined #minecrafthelp
#600 [12:13] <popstar> a messeg pops up saying somethink and drecs me to a page that brings me here
#601 [12:13] <Crys> So no skin changes or anything
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#603 [12:13] <CubeTheThird> popstar, is it to update your video drivers?
#604 [12:14] <popstar> ya i think so
#605 [12:14] <Saxtreh> uhm
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#607 [12:14] <CubeTheThird> popstar, do you have a dxdiag report for us?
#608 [12:15] <Saxtreh> i think that my mail got changed so i cant do anything CubeTheThird
#609 [12:15] <DROPKICKaZOMBIE> I downloaded recent update, but my ender world has not been expanded. why is this?
#610 [12:15] <Crys> So basicilly I need to purchance the game again? Thats not right
#611 [12:15] <CubeTheThird> Saxtreh, you need to contact Mojang with the transaction ID from your purchase
#612 [12:15] <popstar> omg i just tryed it there and it worked sos and tnx
#613 [12:15] <Saxtreh> thats a problem
#614 [12:15] <CubeTheThird> Crys, well it's no different than if you lost the receipt to something you bought...
#615 [12:15] <Saxtreh> i dont have that its like 2 years ago
#616 [12:15] <Saxtreh> maybe 3
#617 [12:15] <CubeTheThird> Saxtreh, what method of payment did you use?
#618 [12:16] <Saxtreh> ideal
#619 [12:16] <CubeTheThird> DROPKICKaZOMBIE, what do you mean by that?
#620 [12:16] <Maxhors> hi, anyone speak french here ?
#621 [12:16] <Crys> YET I can play and login into online servers with pepole but the website would let me do aything I am playing on MY NAME
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#623 [12:17] <CubeTheThird> Crys, you can email Mojang without the number, but I don't know that they can do anything without it
#624 [12:17] <CubeTheThird> ??> Crys mojang/email
#625 [12:17] <Absol> Crys: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#626 [12:17] <Absol> Crys: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#627 [12:17] <DROPKICKaZOMBIE> I downloaded the new 1.9 update. I was told that the ender world would be enlarged with islands.
#628 [12:17] <Crys> So basically I am supposed to hold onto a disposable card for years INCASE this issue pops up
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#630 [12:17] <CubeTheThird> Crys, or at least the number on it, ya
#631 [12:17] <Crys> I have emailed them been for weeks and all I keep getting back in the PIN on the back of a card I longer have
#632 [12:18] <CubeTheThird> Crys, if that's what they told you then there's nothing we can further do here, as we don't work for Mojang here
#633 [12:18] <CubeTheThird> DROPKICKaZOMBIE, yes. You have to defeat the ender dragon to get to them
#634 [12:18] <Crys> thats a ripoff
#635 [12:18] <DROPKICKaZOMBIE> I killed it like 2 years ago
#636 [12:19] <CubeTheThird> DROPKICKaZOMBIE, hmm if I recall correctly it should re-spawn... though I've seen bug reports about that
#637 [12:20] <Saxtreh> Cube did you find something
#638 [12:21] <CubeTheThird> ??< account/trans-id/ideal
#639 [12:21] <CubeTheThird> hmm
#640 [12:21] <CubeTheThird> ??< account/trans-id
#641 [12:21] <DROPKICKaZOMBIE> maybe could it be that I completely hollowed out the original island? I hope not!
#642 [12:21] <CubeTheThird> Saxtreh, is ideal an online payment service?
#643 [12:21] <Saxtreh> yeah i pretty sure it is
#644 [12:21] <CubeTheThird> DROPKICKaZOMBIE, I wouldn't think so. It should be based on the position of the portal as far as I know
#645 [12:21] <CubeTheThird> Saxtreh, the ID should be with that then
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#647 [12:22] <DROPKICKaZOMBIE> so what do you suggest I do?
#648 [12:22] <Saxtreh> but cant i like send the mail where i bought it on
#649 [12:22] <CubeTheThird> Saxtreh, do you have the confirmation email from your purchase?
#650 [12:23] <Saxtreh> no
#651 [12:23] <Saxtreh> my mom already removed that
#652 [12:23] <Saxtreh> becuz its so long ago
#653 [12:23] <CubeTheThird> Saxtreh, well you could see if this article has info about getting an ID with ideal" http://help.mojang.com/customer/portal/articles/361380
#654 [12:23] <CubeTheThird> Saxtreh, or try contacting someone from ideal about it
#655 [12:24] <Saxtreh> oh
#656 [12:24] <Saxtreh> my mom just sad she never got one
#657 [12:24] <Saxtreh> .
#658 [12:26] <DROPKICKaZOMBIE> is there a way to find out how to fix the issue or contact someone who does?
#659 [12:26] <CubeTheThird> DROPKICKaZOMBIE, one sec
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#661 [12:27] <CubeTheThird> DROPKICKaZOMBIE, do you have anything important in the nether?
#662 [12:27] <CubeTheThird> DROPKICKaZOMBIE, err sorry, in the End
#663 [12:28] <DROPKICKaZOMBIE> not realy
#664 [12:28] <DROPKICKaZOMBIE> Yes I do
#665 [12:28] <CubeTheThird> DROPKICKaZOMBIE, I suppose an easy solution would be deleting the end and reloading it
#666 [12:28] <CubeTheThird> oh
#667 [12:29] <JamesC> We have an alienware alpha and have downloaded minecraft it will not run unless we download something else - but we cannot recall what it was as weve done this before - is it Java ? if so could you give us the link again - we have the diagnostics link -
#668 [12:29] <DROPKICKaZOMBIE> I hollowed out the island and turned it into a room with stuff
#669 [12:29] <CubeTheThird> JamesC, diagnostics link? do you mean a dxdiag report? give the link here
#670 [12:30] <JamesC> http://paste.ubuntu.com/16205546/
#671 [12:31] <CubeTheThird> DROPKICKaZOMBIE, oh geez I'm dumb. You can re-spawn it yourself. See this page: http://minecraft.gamepedia.com/End_Crystal
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#673 [12:32] <CubeTheThird> JamesC, one moment
#674 [12:32] <DROPKICKaZOMBIE> thanks for the help I'll give it a try. the end features were all I was looking forward to. :)
#675 [12:33] <CubeTheThird> JamesC, ok try download and install http://www.nvidia.com/download/driverResults.aspx/102072/en-us
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#677 [12:35] <CubeTheThird> JamesC, you may also need to download and install https://downloadcenter.intel.com/download/25860/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81496
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#684 [12:43] <rexxjoao> oi
#685 [12:43] <rexxjoao> tudo bem
#686 [12:43] * LOCOWHETTO69 [LOCOWHETTO69@notlogged] has joined #minecrafthelp
#687 [12:44] <LOCOWHETTO69> I can not find any jungle or desert temples in my world on ps3, why not?
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#692 [12:46] <LOCOWHETTO69> Is anyone able to help me?
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#696 [12:48] <LOCOWHETTO69> does anyone know why I can not find any temples on my minecraft ps3 game
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#698 [12:48] <LOCOWHETTO69> I have explored the entire map!
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#704 [12:51] <MrAlbertFudge> Minecraft crashes when I try to load it for the first time, I am running on windows 8.1 and believe it could be down to graphic cards, here is a link to my dvdiag report http://paste.ubuntu.com/16206116/
#705 [12:57] <LOCOWHETTO69> does anyone know how I can find my jungle or desert temples on my ps3 I have the seed number?
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#722 [13:13] <pussay> o
#723 [13:13] <pussay> o
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#730 [13:17] <Snow_> Hi, I have a minecraft account from a while ago, however, I do not have the email anymore, but I want to migrate the account. What do I do?
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#735 [13:19] <urielsalis> Snow_, try all your emails in minecraft.net/retrievename
#736 [13:20] <Snow_> urielsalis, I have already tried this but I don't know it. It was an email when I was a kid, so I have no idea at all.
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#738 [13:20] <urielsalis> Snow_, sorry but we dont have account access here
#739 [13:20] <niki> hay?
#740 [13:20] <urielsalis> Snow_, if you have the transaction ID, you can email Mojang tho
#741 [13:20] <urielsalis> Snow_, You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#742 [13:20] <urielsalis> Snow_, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#743 [13:20] <urielsalis> niki, hi
#744 [13:20] <Snow_> Thanks so much
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#746 [13:21] * urielsalis tips hat
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#749 [13:23] <pokky> Hello?
#750 [13:23] <urielsalis> hi pokky
#751 [13:24] <pokky> Hey uriel, I need some help getting my account back, if you guys can help with that?
#752 [13:25] <pokky> I haven't been on in a while, and I've forgotten my account password
#753 [13:25] <pokky> And don't know which email account it's attached to
#754 [13:25] <pokky> But it wont let me reset using my username alone from the minecraft.net page - it keeps redirecting me to the mojang page
#755 [13:25] <pokky> I cant migrate my account without it's linked email
#756 [13:25] <urielsalis> pokky, I would give you a page to try all your emails but it seems to longer exists
#757 [13:26] <pokky> yeah, it's annoying
#758 [13:26] <pokky> I came across that missing page too
#759 [13:26] <urielsalis> pokky, so I can only tell you to contact Mojang
#760 [13:26] <urielsalis> pokky, You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#761 [13:26] <pokky> Just no clue where to go from here
#762 [13:26] <urielsalis> pokky, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#763 [13:26] <LOCOWHETTO69> does anyone know how I can find the jungle and desert temple on my minecraft ps3? I have searched the entire map for it!
#764 [13:27] <pokky> Is transaction ID required?
#765 [13:27] <urielsalis> pokky, yes
#766 [13:27] <urielsalis> LOCOWHETTO69, you will have to keep searching, go to new chunks if it was already generated
#767 [13:27] <pokky> Alright, I was an alpha adopter so the card I bought it on doesn't actually exist anymore
#768 [13:27] <urielsalis> pokky, if you remember the details, you can still find it
#769 [13:28] <urielsalis> pokky, and banks sometimes store them
#770 [13:28] <urielsalis> pokky, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#771 [13:28] <pokky> I cant though, the exact date I bought it is hazy
#772 [13:28] <pokky> and the expiration date/card number died with the card
#773 [13:28] <pokky> i shredded it years ago
#774 [13:29] <urielsalis> pokky, banks sometimes store that info, call them
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#776 [13:29] <pokky> alright, thanks uriel
#777 [13:29] <pokky> ill give it a shot
#778 [13:29] * urielsalis tips hat
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#781 [13:31] <uae7a7> games
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#784 [13:33] <LOCOWHETTO69> urielsalis: I am new to this, what do you mean by new chunks?
#785 [13:34] <urielsalis> LOCOWHETTO69, when you go to a place you never been before, the game generates new chunks(if you have a ilimited world, dont know if the ps3 has that)
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#787 [13:35] <LOCOWHETTO69> I have searched the entire map for it I have not seen it and it doesnt look like I have a jungle on the map
#788 [13:35] <urielsalis> LOCOWHETTO69, can you try creating a new world and searching for it there?
#789 [13:36] <LOCOWHETTO69> I have searched the desert as well even used tnt to blow some of the sand away from the tips I have gotton in the past
#790 [13:36] <LOCOWHETTO69> well I was hoping it was in my word and I am using the natural texture pacj would that make a difference?
#791 [13:36] <LOCOWHETTO69> world*
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#793 [13:37] <urielsalis> LOCOWHETTO69, maybe they cant appear in your world as you have generated all the terrain so no new chunks with temples appear
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#795 [13:38] <LOCOWHETTO69> how is that possible? I have alot of water on my world
#796 [13:38] <urielsalis> LOCOWHETTO69, I dont know that much of the PS3 version, but its possible it has a world limit and you have explored all of it, or it generated it beforehand
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#798 [13:39] <LOCOWHETTO69> if it it generated it before hand wouldnt it still be there?
#799 [13:39] <LOCOWHETTO69> or can the temples combine
#800 [13:39] <LOCOWHETTO69> ?
#801 [13:40] <urielsalis> LOCOWHETTO69, temples were added in update 14, if your world is before that, no
#802 [13:40] <LOCOWHETTO69> when was update 14 put out?
#803 [13:41] <urielsalis> LOCOWHETTO69, mar 26, 2014
#804 [13:41] <LOCOWHETTO69> oh I didnt even get the game until 2 months ago
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#806 [13:42] <urielsalis> LOCOWHETTO69, then it might be bad luck, worlds are random after all so you might get no structures in between the limits of your world
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#810 [13:45] <Gabrielpb2001> My minecraft this locking and giving chash reporter n TEL , endo my inecraft , video driver and Java are up to date on the latest version of the Windows 10 operating system
#811 [13:45] <urielsalis> Gabrielpb2001, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#812 [13:46] <Gabrielpb2001> thanks for help!
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#819 [13:53] <niko_> hola
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#824 [13:55] <Gabrielpb2001> Did not work
#825 [13:55] <niko_> no me anda el minecraft
#826 [13:55] <niko_> hello
#827 [13:55] <Gabrielpb2001> my minecraft not work
#828 [13:56] <Gabrielpb2001> my drivers, desktop, minecraft launcher, java and Windows updated
#829 [13:57] <Gabrielpb2001> what's the problem?
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#833 [14:01] <daniel62551> i nead gelp
#834 [14:02] <daniel62551> i cant get in to minecraft
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#844 [14:08] <jenniffer> Jenniffer
#845 [14:08] <jenniffer> loko
#846 [14:08] <jenniffer> hola
#847 [14:08] <jenniffer> que
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#849 [14:08] <jenniffer> pasa
#850 [14:08] <jenniffer> qqqqqq?????
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#853 [14:10] <Joseph> So I got a minecraft account from a giveaway 2 years ago and i never knew the email to it. Since minecraft.net updated recently I am no longer able to login to the account without migrating it. Can someone please help me find out how to migrate the account if I dont know the email to the account?
#854 [14:10] <Joseph> ?
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#862 [14:12] <Schubidibu> I can not log in the game or the mojang homepage
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#864 [14:14] <Schubidibu> Why does my Minecraft Login Data not work?
#865 [14:14] <Joseph> Are you migrated?
#866 [14:15] <Schubidibu> No. I tried to login on the Mojang-Homepage and did not knew my password. So I tried to reset. But new password does not work.
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#869 [14:18] <Joseph> You need to migrate your account. Do you need help doing so?
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#872 [14:22] <Joseph> Who here needs help migrating their minecraft account?
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#875 [14:24] <Genki> Hello?
#876 [14:25] <Genki> I've got an issue with my account? Hope somebody here can help.
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#878 [14:27] <Genki> Could somebody help me with migrating my account?
#879 [14:27] <bluewalnut> umm i used my minecraf t username to log in before but they changed it and i dont know how to get my old email that i used specifically for minecraft back or how to find out what it was at all, none of the guides have helped me at all does anyone know how to get it back?
#880 [14:30] <Schubidibu> I need help to migrate my account. I don't know my old password.
#881 [14:33] <Schubidibu> When I try, I get the Error "There is already a Mojang account registered to..." But I can not log in with my mail. And when I try to reset my password, the new doesn't work.
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#888 [14:36] <Schubidibu> I don't want to buy the game a second time :(
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#912 [15:02] <__XxPikachuXx__> Hello I have a mulitplayer problem.
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#914 [15:02] <__XxPikachuXx__> Hello I have a mulitplayer problem.
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#916 [15:03] <__XxPikachuXx__> I have an error of java.lang.NullPointerException: group
#917 [15:04] <__XxPikachuXx__> Please help me!
#918 [15:04] <__XxPikachuXx__> should I try to change my user?
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#921 [15:04] <Robbo76> Hi,i need somwe help with my graphics driver - see link -http://paste.ubuntu.com/16208233/
#922 [15:05] <CubeTheThird> __XxPikachuXx__, what anti-virus and firewall software do you have?
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#924 [15:05] <CubeTheThird> Robbo76, one oment
#925 [15:05] <CubeTheThird> *moment
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#927 [15:06] <CubeTheThird> Robbo76, delete your minecraft launcher, and install the newer (.msi) one from https://minecraft.net/download
#928 [15:06] <__XxPikachuXx__> Webroot
#929 [15:07] <CubeTheThird> __XxPikachuXx__, ah were you here yesterday?
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#934 [15:13] <Robbo76> CubeTheThird - Many Thanks
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#936 [15:14] <natecraft215> hello
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#938 [15:14] <CubeTheThird> hello natecraft215
#939 [15:14] <natecraft215> hey
#940 [15:14] <natecraft215> are you thee one that can help me
#941 [15:14] <natecraft215> the*
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#943 [15:14] <elmar> hello having problem launching minecraft on my sons pc
#944 [15:15] <CubeTheThird> natecraft215, what do you need help with?
#945 [15:15] <CubeTheThird> elmar, what problem?
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#947 [15:16] <elmar> i just finished the ubuntu pastebin for the dxdiag , game say that the gfx card needs update the pc says its up to date
#948 [15:16] <natecraft215> i followed your steps and im at the part where you copy the URL and im unclear of what to do next
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#950 [15:16] <CubeTheThird> elmar, ok give the link to your dxdiag here
#951 [15:16] <CubeTheThird> natecraft215, give the URL here
#952 [15:16] <natecraft215> http://paste.ubuntu.com/16208422/
#953 [15:16] <elmar> http://paste.ubuntu.com/16208413/
#954 [15:17] <CubeTheThird> natecraft215 and elmar, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#956 [15:17] <elmar> and thx you guys, how do i downgrade to w7 ?
#957 [15:17] <natecraft215> dang
#958 [15:17] <natecraft215> ok well thanks
#959 [15:18] <CubeTheThird> elmar, how long ago did you upgrade?
#960 [15:18] <elmar> few months not sure exactly
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#962 [15:18] <CubeTheThird> elmar, if it's been over 1 month, you'd have to manually downgrade using a backup or an install disk
#963 [15:19] <elmar> hmm..well i just used the upgrade option that windows gave me, dont have a disk
#964 [15:19] <elmar> guess i caould dl one from some source
#965 [15:19] <elmar> could'
#966 [15:20] <elmar> but that would be a pirated version
#967 [15:21] <CubeTheThird> you might be able to re-use your current serial number for windows
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#969 [15:24] <elmar> ok where can i see that
#970 [15:25] <CubeTheThird> elmar, it's typically on a sticker on or beneath your computer
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#972 [15:25] <elmar> haha ofc, thx again for the help ill figure something out ;)
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#981 [15:38] <Thanan> My game crashes and gives me this error when I try to join a game: # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ff9183b1ba7, pid=4276, tid=6696
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#988 [15:52] <maillisdad> I recently installed windows 10 and now i cannot run minecraft on my laptop. When i try to use the intel update it goes thru the process then always tells me that the update has failed. i have dxgiag report
#989 [15:53] <CubeTheThird> maillisdad, give a URL to your report here
#990 [15:53] <maillisdad> http://paste.ubuntu.com/16208602/
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#992 [15:53] <CubeTheThird> maillisdad, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#993 [15:54] <maillisdad> Thanks cubethethird
#994 [15:54] <maillisdad> Thanks cubethethird
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#1012 [16:10] <Vaderboy72> hey my computer keeps coming up with the issue of saying my "pixel format not accelerated" please help http://paste.ubuntu.com/16208861/
#1013 [16:10] <CubeTheThird> Vaderboy72, one moment
#1014 [16:11] <CubeTheThird> Vaderboy72, delete your minecraft launcher, and install the newer (.msi) one from https://minecraft.net/download
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#1016 [16:15] <Vaderboy72> Thank you CubeTheThird!!
#1017 [16:15] <CubeTheThird> no problem :3
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#1022 [16:30] <EpleApple> Hello! i cant remember my email adress i used on this minecraft user because its soo long ago i made this user. I cant login without that, I know my nickname and password, but not my email. Can u help me please? thank you! ;)
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#1026 [16:36] <killer> ive been having trouble where i log into a server or singleplayer world and in seconds i crash i reported it as a bug to java as an error occours leading me to it but idk what to do
#1027 [16:38] <killer> hello? anyone there?
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#1029 [16:39] <Anna> killer: ehat is the error?
#1030 [16:40] * Needtoknowmom [Needtoknowmom@notlogged] has joined #minecrafthelp
#1031 [16:40] <killer> i cant print the whole error(chat bow is too small)
#1032 [16:40] <killer> box
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#1034 [16:42] <Anna> ??> killer paste
#1035 [16:42] <Absol> killer: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
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#1037 [16:44] <fourg> Hello, I am getting a error saying that I have a lack of updated graphics drivers. I tried to updating and it I got another error while updating saying unknown error. I have my dxdiag on a pastebin if needed.
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#1039 [16:46] <fourg> and I get the lack of updated graphics when I launch Minecraft
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#1047 [17:05] * kirby|gone is now known as mrkirby153
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#1052 [17:18] <knightamarosa> So... I can't access my minecraft account.
#1053 [17:18] <knightamarosa> The last time I was able to access it was in January. I haven't changed password or anything, yet i cannot log in.
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#1056 [17:19] <bobert> so
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#1059 [17:21] <Ben_> Hi I need help because this morning I went on and someone told me to download a new driver, but my audio for my headset is not working anymore all it says now is Dell SP (Intel Display Audio) and not High Definition Audio Device anymore can you help?
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#1064 [17:23] <Ben_> Hello Anyone There Anymore?
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#1066 [17:24] <ShadowWalker15> Hi my PC is not updated enough to run minecraft and windows 10, I've done this on the same computer and I went back to windows 7 but I factory reset my computer so it made me go to windows 10 again. How do I return to windows 7?
#1067 [17:24] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#1068 [17:25] <tyteen4a03> ??> ShadowWalker15 win/downgrade
#1069 [17:25] <Absol> ShadowWalker15: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1070 [17:25] <Ben_> You Need to ask another help Page About that one
#1071 [17:25] <tyteen4a03> ??> Ben_ win/dxdiag
#1072 [17:25] <Absol> Ben_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1075 [17:26] <ShadowWalker15> thank you.
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#1077 [17:26] <Ben_> Hey I was told This morning to install a new driver for minecraft to work but my headset doesnt work anymore and it says only the driver name can you help
#1078 [17:27] <gartett> how do i create a online server on xbox one
#1079 [17:27] * djonata [djonata@notlogged] has joined #minecrafthelp
#1080 [17:27] <Ben_> To create A online server? Do you mean start a party
#1081 [17:28] <Ben_> If you start a party others can join you know
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#1083 [17:28] <gartett> like a multiplayer server
#1084 [17:28] <Ben_> but you do need Xbox live if i am correct I mainly know playstation
#1085 [17:29] <Ben_> oh umm
#1086 [17:29] <Ben_> on what game
#1087 [17:29] <gartett> minecraft
#1088 [17:29] <Ben_> Garret, on what game?
#1089 [17:29] <Ben_> or gartett
#1090 [17:30] <Ben_> oh ok
#1091 [17:30] <Ben_> one sec
#1092 [17:30] <gartett> ok
#1093 [17:30] <Ben_> just gotta grab my remote
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#1096 [17:31] <Ben_> just one more sec
#1097 [17:32] <gartett> ?
#1098 [17:32] <Ben_> ok so first go into the host options menu but dont hit host options go it
#1099 [17:33] <Ben_> got it is what i meant
#1100 [17:34] <Ben_> Gartett?
#1101 [17:34] <Ben_> you there
#1102 [17:34] <gartett> do i need to start a new world
#1103 [17:34] <Ben_> yes or any other world
#1104 [17:35] <Ben_> are you in
#1105 [17:35] <gartett> hang on
#1106 [17:35] <Ben_> if you dont know how to open host options you can ask
#1107 [17:36] <gartett> i got it
#1108 [17:36] <Ben_> are you in the area or menu before you hit host options
#1109 [17:36] <gartett> yes
#1110 [17:36] <Ben_> ok
#1111 [17:37] <Ben_> so i need you to hit
#1112 [17:37] <Ben_> one sec
#1113 [17:37] <gartett> do i need to have the wiorld loaded up?
#1114 [17:38] <Ben_> yes
#1115 [17:38] <gartett> ok ido
#1116 [17:39] <Ben_> now in the menu before you hit host options hit the button that you see in the right corner of your computer browser
#1117 [17:39] <Ben_> thats the best i can explain it
#1118 [17:40] <Ben_> no not that sorry
#1119 [17:40] <gartett> on xbox one?
#1120 [17:40] <Ben_> hit x and it should take you to invite friends
#1121 [17:41] <gartett> ok i done that
#1122 [17:42] <Ben_> then choose friends to invite
#1123 [17:42] <Ben_> was that helpful
#1124 [17:42] <gartett> thats not how you make a server
#1125 [17:44] <Ben_> you cant unless you go to this link one sec let me send it what you do here is people put their usernames and you friend them and the have servers or their games you can join but you need xbox live
#1126 [17:44] <Ben_> so one sec let me send you the link
#1127 [17:44] <Ben_> http://www.minecraftforum.net/forums/minecraft-xbox-one-edition/mcxone-multiplayer/mcxone-servers
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#1137 [18:15] <openiduser16424> I click on play and it crashes...won't let me play. I just upgraded to Minecraft for Windows 10
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#1141 [18:19] <N_> i just reset my computer and re downloaded minecraft and now the installer freezes at launching...
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#1147 [18:27] <GumpiCrafth> i need help
#1148 [18:28] * openiduser16424 [openiduser16424@notlogged] has quit. (Ping timeout: 195 seconds)
#1149 [18:28] <Anna> ??> GumpiCrafth ask
#1150 [18:28] <Absol> GumpiCrafth: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1151 [18:28] <Absol> GumpiCrafth: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1152 [18:30] <GumpiCrafth> my question is that when i enter my account that i get is stil not purchased
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#1155 [18:32] <GumpiCrafth> plese please buy my own 2 months ago I worked perfectly but yesterday I could not help wanting to go I went and bought myself not
#1156 [18:34] <GumpiCrafth> anybody help me ?
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#1159 [18:40] <Saito> Hello, I had a question about a glitch on a server I play on, since the staff themselves don't know what's causing it.
#1160 [18:40] <Saito> Would anyone be able to answer that, or would you need some info first?
#1161 [18:41] <yoVaan> When I click Play on my Launcher, it normally turns to Downloading and Launching and the bar turns to green how it should, but when the Launcher closes and when my game is about to start, I see my launcher pop up again with a crash message. When I tried to go for help I click Fix the problem so I went to hopper minecraft net webpage for Pixel Format Not Accelerated, but I did everything (updated all the drivers for my card and r
#1162 [18:42] <Saito> Basically whenever I click an anvil with an item of any kind (swords, axes, enchanted books, etc.), the item just disappears
#1163 [18:42] <yoVaan> phics 3000 chipset
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#1167 [18:51] <GumpiCrafth> mmm anyboddy help me
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#1169 [18:51] <GumpiCrafth> plese help
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#1182 [19:22] <leonard795> My minecraft is continually crashing after about ten to fifteen minutes of play. Are there any steps that I can take to fix this?
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#1186 [19:24] <Erg> My server is not on the Eula blacklist but we want to abide by the Eula so we are making changes. One of these ideas we have been working on is introducing a cosmetic crate would that be allowed
#1187 [19:26] <Extreme> Erg: Cosmetics are allowed, yes. If you have a question you can email enforcement@mojang.com or brand@mojang.com for clarification.
#1188 [19:27] <Erg> Cool try
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#1190 [19:27] <Erg> I mean thank u
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#1194 [19:30] <Chromaryu> Extreme: I think the hard cureency crate without any affecting to actuall gameplay is allowed I think?
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#1196 [19:32] <cracrasarah> I am trying to play for the first time and got an error about my video card needing update. went through the "fix this" option and did a Dxdiag and got directed here. any help?
#1197 [19:32] <Extreme> Chromaryu: As long as it does not affect gameplay, it should be fine
#1198 [19:32] <Extreme> cracrasarah: Yes, we need the link to your DxDiag report,
#1199 [19:32] <cracrasarah> http://paste.ubuntu.com/16209890/
#1200 [19:34] <Extreme> cracrasarah: Download and install - https://downloadcenter.intel.com/download/20601/
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#1202 [19:34] <cracrasarah> thanks!
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#1204 [19:39] <leonard795> I have had a continued problem with minecraft crashing after 10 to 15 minutes of playing. Have no idea why
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#1206 [19:39] <Mudo666> hi
#1207 [19:40] <Mudo666> i have a java.lang.nullpointerExeption waths that
#1208 [19:40] <leonard795> Is there anyone that can help me?
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#1220 [19:51] <xBaltih> speak spanish pls?
#1221 [19:52] <xBaltih> you can speak spanish pls?
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#1224 [19:55] <nonickname> i just redownloaded the mincraft server and it says that the game crashed i dont know what to do
#1225 [19:55] <nonickname> i try to open minecraft but it wont let me it just says that there was and error and the game crashed
#1226 [19:56] <urielsalis> nonickname, you have a cfrash log?
#1227 [19:57] <urielsalis> nonickname, and you having issues with the server or the client?
#1228 [19:57] <nonickname> im not sure i try to play minecraft and it says the game crashed there was a problem it says
#1229 [19:58] <urielsalis> nonickname, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1230 [19:58] <nonickname> http://paste.ubuntu.com/16210040/
#1231 [19:58] <nonickname> is that it ?
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#1233 [20:00] <urielsalis> nonickname, we need the full report
#1234 [20:00] <urielsalis> nonickname, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#1235 [20:02] <nonickname> http://paste.ubuntu.com/16210076/
#1236 [20:02] <Miss_Potato> Hey everyone, I'm making a map - one of the things I'm currently making runs a shop based using command blocks. My problem isn't syntax +
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#1242 [20:06] <NhlMinecraft12> Hi there, I saw the new EULA.TXT, are you allowed to make money as long if you are not advantaging anyone
#1243 [20:06] <NhlMinecraft12> ?
#1244 [20:06] <Dii> i tried to do a reinstall but somehow screwed it up and now i can't get minecraft to fully download so it can be used
#1245 [20:07] <NhlMinecraft12> Dii go to MC launcher and Game Direct then delete the folder
#1246 [20:07] <NhlMinecraft12> gtg
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#1248 [20:08] <nonickname> ??
#1249 [20:08] <urielsalis> nonickname, we need the full report
#1250 [20:08] <urielsalis> Dii, what happens when you try?
#1251 [20:08] <nonickname> i put the url already
#1252 [20:08] <urielsalis> nonickname, sorry, I crashed and lost some text
#1253 [20:08] <nonickname> http://paste.ubuntu.com/16210076/
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#1255 [20:09] <urielsalis> nonickname, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 7 or use another PC or if you have a desktop PC, buy a new graphics card
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#1257 [20:09] <urielsalis> nonickname, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1258 [20:09] <nonickname> its okay
#1259 [20:09] <nonickname> i have to by a graphics card ???
#1260 [20:10] <Miss_Potato> urielsalis, couldnt they just run a generic?
#1261 [20:10] <urielsalis> Miss_Potato, hmm?
#1262 [20:10] <Dii> it says "unable to start the minecraft runtime environment. this is most likely caused by a corruption. please try to reinstall minecraft" in the minecraft launcher box
#1263 [20:10] <urielsalis> nonickname, or downgrade
#1264 [20:10] <urielsalis> ??> Dii win/reinst
#1265 [20:10] <Absol> Dii: You may need to reinstall the locally installed files that Minecraft puts into place.
#1266 [20:10] <Absol> Dii: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1267 [20:10] <nonickname> how do i downgrade ?
#1268 [20:10] <Miss_Potato> urielsalis, I haven't read their pastebin, but the persons' graphic card driver - what company is it?
#1269 [20:10] <urielsalis> nonickname, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1270 [20:11] <urielsalis> Miss_Potato, intel
#1271 [20:11] <urielsalis> Miss_Potato, G41 latest release is Windows 7
#1272 [20:11] <Miss_Potato> Yeah intel has a generic driver for windows 10
#1273 [20:11] <urielsalis> Miss_Potato, but doesnt have opengl
#1274 [20:11] <nonickname> okay thank you so much guys !
#1275 [20:11] <urielsalis> Miss_Potato, the generic driver doesnt have OpenGL support, so you cant use it for playing in minecraft (its not accelerated by the gpu, thats why the Pixel format not accelerated exception)
#1276 [20:11] * urielsalis tips hat
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#1277 [20:12] <Miss_Potato> Are you certain? My girlfriend runs Minecraft on an intel integrated graphics generic.
#1278 [20:12] <Miss_Potato> Maybe I'm just missing something.
#1279 [20:13] <Dii> okay, i am going to try out your suggestions. Thanks!
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#1281 [20:14] <urielsalis> Miss_Potato, maybe its another graphics card, there are 63 different "devices" from intel, I can give you a database if you like :P
#1282 [20:14] * urielsalis tips hat
#1282 [20:15] <Miss_Potato> Oh yeah, you're right. I just read into there file structure. I don't run laptops.
#1283 [20:15] <Miss_Potato> I always just assumed the generic worked cross the board. "The more you know."
#1284 [20:16] <urielsalis> Miss_Potato, https://github.com/turtlehunter/UrielsalisBot
#1285 [20:16] <urielsalis> Miss_Potato, thats a IRC bot that grabs a dxdiag and gives you the correct driver
#1286 [20:16] <urielsalis> (for intel)
#1287 [20:16] <Miss_Potato> You made this?
#1288 [20:16] <urielsalis> Miss_Potato, ye
#1289 [20:16] <Chromaryu> Yeah. he does
#1290 [20:17] <Miss_Potato> Damn. I'm impressed.
#1291 [20:17] <Miss_Potato> I'm no more than a really good search-engine user. :P
#1292 [20:17] <Miss_Potato> (And logic problem solver.)
#1293 [20:18] <urielsalis> Searching the cpu in ark is literally googling the cpu model and grabbing the first ark.intel.com result :P
#1294 [20:18] <urielsalis> (in my bot)
#1295 [20:18] <Miss_Potato> Fantastic.
#1296 [20:18] <Chromaryu> mm
#1297 [20:19] <Miss_Potato> Do you literally use google or? If so, I suggest "startpage" it's a search engine that uses google, but removes any GeoIP stuff to avoid being stuck in a "search bubble"
#1298 [20:19] <tyteen4a03> Miss_Potato: generics work for directx because it's essentially Microsoft's drivers
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#1300 [20:19] <tyteen4a03> Miss_Potato: Minecraft uses OpenGL, which is a competing graphics standard so it's obvious that Microsoft doesn't provide support in their generic drivers
#1301 [20:20] <urielsalis> Miss_Potato, I myself use DDG
#1302 [20:20] <urielsalis> Miss_Potato, the bot uses google for searching ark as it was simpler than downloading another database and they have a api readly avaliable :P
#1303 [20:20] <urielsalis> Miss_Potato, for driver downloads it grabs at init the full database from intel and parses it
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#1305 [20:20] <Miss_Potato> I've heard good things about DDG. I /really/ like google's features, I just don't like being put in a buble.
#1306 [20:20] * Chromaryu actually tried to use lwjgl
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#1308 [20:21] <Miss_Potato> tyteen4a03, and this is why I like competition.
#1309 [20:21] <urielsalis> Chromaryu, LWJGL is pita if you dont know opengl already
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#1311 [20:22] <Chromaryu> ^
#1312 [20:22] <tyteen4a03> well, it exposes the OpenGL library in java, what did you expect
#1313 [20:22] <Miss_Potato> Is anyone partially good with TellRaw alignment? I feel like I'm over looking something. But basically, here is my situation: a button doesn't allign with the next chat line if I add a space, it's too far right and if I don't it's too far left.
#1314 [20:23] <Miss_Potato> I can pastebin my command and screenshot the two results, if anyone would like.
#1315 [20:23] <urielsalis> Miss_Potato, #commandblocks might be able to help you
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#1317 [20:23] <Miss_Potato> IS that also on Esper?
#1318 [20:24] <tyteen4a03> unless otherwise stated, yes
#1319 [20:24] <Miss_Potato> Fair enough.
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#1321 [20:24] <Miss_Potato> I'm rather new to IRC, only got a few days under my belt.
#1322 [20:24] <urielsalis> /join #commandblocks
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#1324 [20:25] <Sakunmei> hey guys
#1325 [20:25] <Sakunmei> I need help
#1326 [20:25] <urielsalis> Sakunmei, just ask :)
#1327 [20:25] <Sakunmei> I dont remember the answers to my Security questions, what do i do
#1328 [20:26] <urielsalis> Sakunmei, you will have to contact Mojang to reset them, or keep trying
#1329 [20:26] <urielsalis> Sakunmei, You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1330 [20:26] <urielsalis> Sakunmei, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1331 [20:30] <Miss_Potato> urielsalis, do you have a bot that looks for keywords then copy-pastes the response?
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#1335 [20:39] <tripplem7396> i bought a minecraft thing and it only came with the username and password. is there a way to find out the email???
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#1338 [20:40] <Genodark> hi i have a problem with my minecraft it's alway say java.lang.nullpointerexception: group
#1339 [20:41] <tyteen4a03> Miss_Potato: we have a factoid bot
#1340 [20:41] <tyteen4a03> ?? bot/help
#1341 [20:41] <Absol> bot/help: To use this service, there are several commands. ?? will answer a FAQ in-channel. ??< will privately send you the answer to a FAQ. ??> will answer a FAQ in channel with attention to the person you specify. ??>> will do the same, only privately
#1342 [20:41] <Absol> bot/help: For a list of FAQs I can answer (or more accurately, a link to one), check the keyword 'index' with '??< index'
#1343 [20:41] <Miss_Potato> Genodark, can you paste the entire log and send it?
#1344 [20:42] <Genodark> it only say java.lang.nullpointerexception: group
#1345 [20:42] <urielsalis> Genodark, what antivirus you have?
#1346 [20:42] <Miss_Potato> That's pretty neat
#1347 [20:42] <urielsalis> tripplem7396, where did you bought it?
#1348 [20:42] <urielsalis> ??> Miss_Potato index
#1349 [20:42] <Absol> Miss_Potato: See https://cp.ae97.net/factoid for the Absol Database System
#1350 [20:43] <tripplem7396> i bought it from ebay. 10 of them were sold i bought 2 of them
#1351 [20:43] <urielsalis> tripplem7396, we cannot help you if you havent bought it from minecraft.net, if its a username + password, is probably a stolen account
#1352 [20:44] <urielsalis> tripplem7396, request help with the seller
#1353 [20:44] <tripplem7396> i tried
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#1360 [20:49] <helpmeplease> After you have the link to your DxDiag report, simply visit one of the technical support resources, and give them a brief description of your issue along with the link to your DxDiag report. From there on, they will give you further instruction. Everytime I try to open up minecraft, it crashes and says that the pixel format not accelerated. Here is the link of my DxDiag report: http://paste.ubuntu.com/16210311/
#1361 [20:49] * tripplem7396 [tripplem7396@notlogged] has quit. (Quit: Web client closed)
#1362 [20:49] <urielsalis> helpmeplease, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 8.1 or use another PC or if you have a desktop PC, buy a new graphics card
#1363 [20:49] <urielsalis> helpmeplease, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1364 [20:50] <helpmeplease> is there a way to download a driver for windows 10 that will be compatible? This is my husband's computer, and the only one we have. He upgraded it to windows 10 a while back and we have not had this problem until today.
#1365 [20:51] <urielsalis> helpmeplease, if the AMD auto tool doesnt find it, im afraid not
#1366 [20:51] <urielsalis> helpmeplease, amd.com/download
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#1368 [20:51] <urielsalis> helpmeplease, sorry, http://support.amd.com/en-us/download
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#1370 [20:53] <tyteen4a03> urielsalis: it's a NVIDIA
#1371 [20:53] <helpmeplease> it says unable to detect. How was it that we were able to use it before using windows 10? This is a desktop computer, but nothing has changed
#1372 [20:53] <urielsalis> tyteen4a03, oh, wrong dxdiag
#1373 [20:53] <tyteen4a03> helpmeplease: urielsalis gave you the wrong link
#1374 [20:53] <urielsalis> helpmeplease, one moment
#1375 [20:54] <urielsalis> ??> helpmeplease win/update
#1376 [20:54] <Absol> helpmeplease: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#1377 [20:54] <tyteen4a03> ??> helpmeplease oem/hp/product-number
#1378 [20:54] <Absol> helpmeplease: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#1379 [20:54] <Absol> helpmeplease: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#1380 [20:54] <urielsalis> tyteen4a03, http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-p6600-desktop-pc-series/4269976/model/4299343#Z7_3054ICK0K8UDA0AQC11TA930O2
#1381 [20:54] <tyteen4a03> ah, the rare instance that googling the product name actually helps
#1382 [20:54] <urielsalis> I went to hp and searched for p6623w
#1383 [20:55] <helpmeplease> tmi at once... what do i need to do?
#1384 [20:56] <urielsalis> helpmeplease, there might be drivers avaliable in Windows update for your model
#1385 [20:56] <tyteen4a03> urielsalis: it's a nvidia, so no
#1386 [20:56] <tyteen4a03> urielsalis: for desktop, never use official graphics drivers
#1387 [20:56] <helpmeplease> I thought it was AMD?
#1388 [20:57] <urielsalis> tyteen4a03, nvidia has the drivers?
#1389 [20:57] <urielsalis> helpmeplease, yeah, my mistake, sorry
#1390 [20:57] <urielsalis> helpmeplease, used the wrong model
#1391 [20:57] <tyteen4a03> helpmeplease: you have a GTX 460 in your machine according to the dxdiag, but the CPU is AMD
#1392 [20:57] <tyteen4a03> as for why, god knows
#1393 [20:57] <tyteen4a03> helpmeplease: grab this driver: http://www.nvidia.com/download/driverResults.aspx/102069/en-us
#1394 [20:58] <helpmeplease> trying to download now...
#1395 [21:00] <helpmeplease> I went to settings and I'm now downloading updates. This is the update it says is available: NVIDIA driver update for NVIDIA GeForce GTX 460.
#1396 [21:00] <urielsalis> helpmeplease, please use tyteen4a03 driver
#1397 [21:01] <helpmeplease> download the driver at this link, you mean? : http://www.nvidia.com/content/DriverDownload-March2009/confirmation.php?url=/Windows/365.10/365.10-desktop-win10-64bit-international-whql.exe&lang=us&type=GeForce
#1398 [21:02] <helpmeplease> It is currently downloading.
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#1400 [21:06] <Aaron> I have been having issues with my minecraft launcher. Ever since 1.7.2 I've had crashes. I can't play the latest version of the game
#1401 [21:07] <urielsalis> Aaron, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#1402 [21:07] <Aaron> Do I copy and paste the crash report?
#1403 [21:07] <urielsalis> Aaron, in paste.ubuntu.com please :)
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#1407 [21:11] <helpmeplease> I believe that the download has finished. do I try to open minecraft again or are there other steps I need to take first? How can I be sure it downloaded properly?
#1408 [21:13] <tyteen4a03> helpmeplease: install the driver and restart the compouter
#1409 [21:14] <tyteen4a03> *computer
#1410 [21:14] <helpmeplease> alright. I will be back if that doesn't work. Thank you guys.
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#1412 [21:17] <Miss_Potato> ??>42
#1413 [21:17] <Miss_Potato> Aw do I not have permission to use the bot?
#1414 [21:17] <Miss_Potato> Or is it
#1415 [21:17] <Miss_Potato> ??> 42
#1416 [21:17] <Miss_Potato> I give in. I don't want to spam chat.
#1417 [21:18] <urielsalis> Miss_Potato, ??> username factoid. ??< factoid. ?? factoid
#1418 [21:18] <urielsalis> Miss_Potato, and I think you can PM it
#1419 [21:18] <urielsalis> ?? bot/help
#1420 [21:18] <Absol> bot/help: To use this service, there are several commands. ?? will answer a FAQ in-channel. ??< will privately send you the answer to a FAQ. ??> will answer a FAQ in channel with attention to the person you specify. ??>> will do the same, only privately
#1421 [21:18] <Absol> bot/help: For a list of FAQs I can answer (or more accurately, a link to one), check the keyword 'index' with '??< index'
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#1428 [21:35] <Beastkiller671> I cant connect to any servers it say java.lang.nullpointerexception:group. Is there any way you can help me
#1429 [21:35] * SergioSolorio [SergioSolorio@notlogged] has joined #minecrafthelp
#1430 [21:35] <urielsalis> Beastkiller671, what antivirus you have?
#1431 [21:36] <Beastkiller671> I dont know i got a custom build pc for my birthday and u just recived it 2 days ago but how do i check what antivirus i have?
#1432 [21:37] <urielsalis> ??> Beastkiller671 tools/hjt
#1433 [21:37] <Absol> Beastkiller671: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1434 [21:37] <Absol> Beastkiller671: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1435 [21:37] <Beastkiller671> Okay ill do that
#1436 [21:38] <SergioSolorio> Hello, I have a current problem with running the Minecraft on a Windows 7 computer. Whenever I click "play", the system tells me that I have crashed due to outdated video cards. Therefore, it cannot render the graphics of the game. Here is an attached link from Ubuntu Pastebin that posts a description of my current cards, graphics, etc. Thank you for the assistance!
#1437 [21:38] <urielsalis> SergioSolorio, looks like your message got cut out before the link :P
#1438 [21:38] <SergioSolorio> one second
#1439 [21:38] <SergioSolorio> http://paste.ubuntu.com/16210549/
#1440 [21:38] <SergioSolorio> Thanks.
#1441 [21:39] <urielsalis> SergioSolorio, download and install http://www.nvidia.com/Download/driverResults.aspx/99937/en-us
#1442 [21:39] * urielsalis tips hat
#1442 [21:39] <SergioSolorio> Should I update Java?
#1443 [21:39] <SergioSolorio> It wont let me scan without Java and my previous downloads for java have been unsuccessful.
#1444 [21:40] * beastkiller671_ [beastkiller671_@notlogged] has joined #minecrafthelp
#1445 [21:40] <urielsalis> SergioSolorio, that shouldnt use java
#1446 [21:40] <urielsalis> SergioSolorio, if it says access denied, just ignore it
#1447 [21:40] <SergioSolorio> Just realized. A similar link required it, but this one fortunately doesn't. Thank you.
#1448 [21:41] * urielsalis tips hat
#1448 [21:41] <beastkiller671_> can you send me the website again sorry
#1449 [21:41] <urielsalis> beastkiller671_, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#1450 [21:41] <urielsalis> beastkiller671_, wait n
#1451 [21:41] <urielsalis> ??> beastkiller671_ tools/hjt
#1452 [21:41] <Absol> beastkiller671_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1453 [21:41] <Absol> beastkiller671_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1454 [21:41] <urielsalis> beastkiller671_, ignore my first message
#1455 [21:45] <beastkiller671_> opps
#1456 [21:45] <beastkiller671_> i kinda did it
#1457 [21:48] <beastkiller671_> what do i do now?
#1458 [21:48] <urielsalis> beastkiller671_, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1459 [21:49] <beastkiller671_> http://paste.ubuntu.com/16210609/
#1460 [21:49] <beastkiller671_> there
#1461 [21:50] <urielsalis> beastkiller671_, thats the bottom part of a dxdiag
#1462 [21:50] <urielsalis> beastkiller671_, not a hjt report
#1463 [21:50] <beastkiller671_> oh
#1464 [21:52] <beastkiller671_> http://paste.ubuntu.com/16210641/
#1465 [21:52] <beastkiller671_> there sorry about that
#1466 [21:52] <beastkiller671_> is that it?
#1467 [21:52] <urielsalis> looks like you have avast
#1468 [21:52] <urielsalis> ??> beastkiller671_ win/reinst
#1469 [21:52] <Absol> beastkiller671_: You may need to reinstall the locally installed files that Minecraft puts into place.
#1470 [21:52] <Absol> beastkiller671_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#1472 [21:53] <beastkiller671_> thx
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#1475 [21:55] <beastkiller671_> it still wont work :(
#1476 [21:55] <urielsalis> beastkiller671_, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1477 [21:57] <beastkiller671_> http://paste.ubuntu.com/16210670/
#1478 [21:57] <beastkiller671_> there
#1479 [22:00] <beastkiller671_> is there anyway you can help me?
#1480 [22:02] <Beastkiller671> Kusmasasa are you there?
#1481 [22:04] * pablodfgh [pablodfgh@notlogged] has joined #minecrafthelp
#1482 [22:04] <pablodfgh> no se
#1483 [22:05] <Beastkiller671> Can anyone help me?
#1484 [22:05] <pablodfgh> no se pone hungry game
#1485 [22:05] <pablodfgh> hola?
#1486 [22:06] <Beastkiller671> Hi
#1487 [22:06] <pablodfgh> me ayudas
#1488 [22:06] <pablodfgh> hel
#1489 [22:06] <pablodfgh> helt
#1490 [22:06] <Beastkiller671> I need help too
#1491 [22:07] <pablodfgh> yes
#1492 [22:07] * Beastkiller671__ [Beastkiller671__@notlogged] has joined #minecrafthelp
#1493 [22:07] <Beastkiller671__> Can anyone help me?
#1494 [22:07] <pablodfgh> It is not put suvival
#1495 [22:08] <pablodfgh> which is why they put me
#1496 [22:08] <Beastkiller671__> Im not able to join any servers
#1497 [22:09] <pablodfgh> not open says there is an error
#1498 [22:09] * Beastkiller671 [Beastkiller671@notlogged] has quit. (Ping timeout: 195 seconds)
#1499 [22:10] <Beastkiller671__> Well ill ask later i guess
#1500 [22:10] * Chromaryu is now known as SushiChrom
#1501 [22:11] <Beastkiller671__> Is it mojang workers who acctually answer us or is it just random people that are really into bugs and customer service?
#1502 [22:12] <pablodfgh> He says server sent invalid player data
#1503 [22:14] <pablodfgh> I need help that can not do in this case
#1504 [22:14] * erg [erg@notlogged] has joined #minecrafthelp
#1505 [22:14] <Beastkiller671__> Is there any way i can fix java.lang.NullPointerException:group ?
#1506 [22:14] <erg> i sent a message to enforcement@mojang.com regarding the EULA how long until they respond on average
#1507 [22:14] <pablodfgh> do not
#1508 [22:15] <erg> what lol
#1509 [22:16] <pablodfgh> that which is supposed to help someone that I'm not trolling siplemente not open servile me I get what you avia and since
#1510 [22:17] <pablodfgh> step I'm using translator pro not English
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#1512 [22:18] <pablodfgh> lost connection comes and says server sent invalid data player
#1513 [22:19] <pablodfgh> I do not understand why you put me
#1514 [22:20] <pablodfgh> there is someone or I'm wasting my time
#1515 [22:21] <pablodfgh> anyone knows Spanish
#1516 [22:21] <pablodfgh> hello
#1517 [22:21] <pablodfgh> ?
#1518 [22:23] <pablodfgh> help
#1519 [22:23] <erg> lol no help here please come later or be paitent
#1520 [22:24] <pablodfgh> ok how long I hope
#1521 [22:24] <mattym> pablodfgh, Thats an issue with the server you need to talk to them.
#1522 [22:25] <mattym> erg, They do not reply to those.
#1523 [22:25] <erg> lol what
#1524 [22:26] <erg> how am i supposed to know if something is ok for the EULA
#1525 [22:26] <pablodfgh> and as I talk to them or how they can help me
#1526 [22:26] <mattym> erg, They do not reply to direct emails
#1527 [22:26] * Danton [Danton@notlogged] has joined #minecrafthelp
#1528 [22:26] <mattym> erg, To report a EULA violation there is a form
#1529 [22:26] <erg> noooo
#1530 [22:26] <erg> how do i have them check my EULA
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#1532 [22:26] <mattym> erg, If you want to know if something is allowed in the EULA, hire a lawyer and have them look it over
#1533 [22:27] <erg> lol
#1534 [22:27] <erg> so we cant contact any staff at mojang?
#1535 [22:27] <mattym> erg, No
#1536 [22:28] <erg> so there is no way to express my mind to them?
#1537 [22:28] <erg> what if I go to their office? Do you think I can get in touch with anyone?
#1538 [22:28] * Sam [Sam@notlogged] has joined #minecrafthelp
#1539 [22:29] <erg> Hi Sam
#1540 [22:29] <Sam> Hello
#1541 [22:29] <pablodfgh> they do not help me have not helped
#1542 [22:29] <mattym> pablodfgh, Read what you were told
#1543 [22:29] <mattym> pablodfgh, Thats a server side issue, contact the server you are having the issue on
#1544 [22:30] <erg> The error is based on your latency
#1545 [22:30] <erg> you are unable to connect because of your connection
#1546 [22:30] <erg> restart your router
#1547 [22:30] <Sam> So, has anyone here studied the EULA in and out to know what servers can do to be completely compliant while refraining to lose playerbase?
#1548 [22:30] <mattym> erg, If you dont know what your talking about, dont give out bad advice
#1549 [22:31] <pablodfgh> ok and as I get in touch
#1550 [22:31] <mattym> Sam, Ask in the forums. this is technical support
#1551 [22:31] <erg> no Sam U have to contact a lawyer
#1552 [22:31] <erg> nevermind now you use a form
#1553 [22:31] <erg> times shur change fast
#1554 [22:31] <mattym> pablodfgh, Check the servers website, or find out how to contact them, you will need to look into that on your own
#1555 [22:32] <mattym> erg, As I said, there is a form you can use to report a EULA violation, there is no other way to contact Mojang regarding it.
#1556 [22:32] <erg> i dont want to report one
#1557 [22:32] <erg> i want to know who i can contact because i have questions regarding it
#1558 [22:33] <mattym> erg, And as i said, there is no other way to contact anyone at Mojang regarding it
#1559 [22:33] <mattym> erg, If you have a question about it that you dont understand, hire a lawyer to explain it to you
#1560 [22:33] <erg> Anyway Sam
#1561 [22:34] <erg> If u need EULA help contact a lawyer
#1562 [22:34] <mattym> erg, The EULA is a legal document put forward by Mojang, they are not going to explain it a different way. Thats the whole purpose of using the EULA, its a legal document explaining everything it relates to.
#1563 [22:34] <erg> So it is a legal document
#1564 [22:34] <erg> correct?
#1565 [22:34] <mattym> erg, If you have further questions, you will need to interpet them or have legal assistance in doing so.
#1566 [22:34] * Smileface [Smileface@notlogged] has quit. (Quit: ( www.nnscript.com :: NoNameScript 4.22 :: www.esnation.com ))
#1567 [22:35] <erg> i assume just for EULA based questions correct?
#1568 [22:35] <mattym> erg, ?
#1569 [22:35] <erg> I mean if I have another question can I ask it here
#1570 [22:35] <pablodfgh> and I update the launcher
#1571 [22:36] <mattym> erg, If its a technical support question, yes
#1572 [22:36] * beastkiller671_ [beastkiller671_@notlogged] has quit. (Ping timeout: 195 seconds)
#1573 [22:36] <erg> pablo not kidding restart the router clears your connection data from the server and refreshes it
#1574 [22:37] <erg> Thank you matty for your help.
#1575 [22:37] <erg> sorry about the confusion I speak dutch primarial
#1576 [22:37] * KawaiiCrew [KawaiiCrew@notlogged] has joined #minecrafthelp
#1577 [22:37] <pablodfgh> as I delete data
#1578 [22:37] <erg> NO
#1579 [22:38] * erg [erg@notlogged] has quit. (Quit: Web client closed)
#1580 [22:38] <pablodfgh> no?
#1581 [22:39] <urielsalis> hi pablodfgh what is your issue?
#1582 [22:40] <pablodfgh> not let me play on a server of survival online
#1583 [22:40] * DROPKICKaZOMBIE [DROPKICKaZOMBIE@notlogged] has joined #minecrafthelp
#1584 [22:40] <urielsalis> pablodfgh, what happens when you try?
#1585 [22:41] <pablodfgh> and I say
#1586 [22:42] <DROPKICKaZOMBIE> Ok so I re spawned the dragon and killed it. got a new portal on the ground and a tiny one in the sky, but the end still hasn't expanded.
#1587 [22:42] <mattym> DROPKICKaZOMBIE, Are you on version 1.9 or later?
#1588 [22:43] <DROPKICKaZOMBIE> downloaded it 5 days ago
#1589 [22:43] <pablodfgh> yes
#1590 [22:43] <DROPKICKaZOMBIE> it said it was 1.9
#1591 [22:43] <pablodfgh> I believe
#1592 [22:43] <urielsalis> pablodfgh, what happens when you try to join a survival server?
#1593 [22:44] <urielsalis> pablodfgh, and only messages starting with your name are for you
#1594 [22:44] <mattym> DROPKICKaZOMBIE, You wont really see the new islands as they are usually to far outside of the render distance
#1595 [22:44] <mattym> DROPKICKaZOMBIE, Easiest way to get to them is to throw ender pearls through the gateway portal
#1596 [22:44] <mattym> DROPKICKaZOMBIE, That should be the smaller portal
#1597 [22:45] <pablodfgh> server sent invalib player data
#1598 [22:45] <DROPKICKaZOMBIE> I saw new buildings on the main island? nothing changes on main island?
#1599 [22:45] <urielsalis> pablodfgh, can you try joining mctest.ae97.net?
#1600 [22:45] <mattym> DROPKICKaZOMBIE, Dont think so
#1601 [22:45] <DROPKICKaZOMBIE> in the teaser pictures a while ago
#1602 [22:46] <pablodfgh> ?
#1603 [22:46] <DROPKICKaZOMBIE> did you say throw pears through the small ports up above?
#1604 [22:46] <pablodfgh> mctest.ae97........
#1605 [22:47] <mattym> DROPKICKaZOMBIE, As far as I can tell, the newer ender stuff only appears on the outer areas, which you need to get to through the gateway
#1606 [22:47] <urielsalis> pablodfgh, is a test server
#1607 [22:47] <pablodfgh> ok
#1608 [22:47] <mattym> DROPKICKaZOMBIE, Throwing a pearl through the smaller portal is usually the only way to get through it
#1609 [22:47] <DROPKICKaZOMBIE> Ok I'll give it a try thanks.
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#1611 [22:49] <pablodfgh> as I do to enter the server
#1612 [22:49] <urielsalis> pablodfgh, yes
#1613 [22:49] <urielsalis> pablodfgh, decime si funciona o no
#1614 [22:50] <pablodfgh> no se como entrar en el servidor
#1615 [22:50] <pablodfgh> no se decir si funciona porq no he entrado
#1616 [22:50] <urielsalis> pablodfgh, vas a minecraft, multiplayer, direct conect y pones en donde dice ip mctest.ae97.net
#1617 [22:50] <pablodfgh> ya
#1618 [22:51] <pablodfgh> estoy en la 1.9.2
#1619 [22:51] <pablodfgh> y no deja
#1620 [22:51] <pablodfgh> 1.7.8
#1621 [22:51] <urielsalis> pablodfgh, que dice cuando intentas?
#1622 [22:52] <pablodfgh> qutdated client please use 1.9.2
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#1624 [22:52] <pablodfgh> eso
#1625 [22:52] <urielsalis> pablodfgh, eso significa que no estas en 1.9.2
#1626 [22:52] <urielsalis> pablodfgh, tenes que cerrar minecraft, edit profile y poner use latest version
#1627 [22:52] <pablodfgh> pero no carga la 1.9.2
#1628 [22:52] <urielsalis> pablodfgh, que dice cuando intentas?
#1629 [22:52] <pablodfgh> y no se actualizar
#1630 [22:53] <pablodfgh> eso es lo que dice
#1631 [22:53] <pablodfgh> tabien dice fallo en el servidor
#1632 [22:53] <urielsalis> ??> pablodfgh launcher/change-version
#1633 [22:53] <Absol> pablodfgh: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1634 [22:53] <pablodfgh> haa español si puedes
#1635 [22:54] <urielsalis> pablodfgh, Abris el launcher, selecionas Edit Profile, en donde dice Use version pones Latest Version y haces click en Save profile
#1636 [22:54] <urielsalis> pablodfgh, despues haces click en Play
#1637 [22:54] <pablodfgh> oka
#1638 [22:55] <pablodfgh> no me carga esa vercion
#1639 [22:56] <urielsalis> pablodfgh, cual es tu usuario?
#1640 [22:56] <pablodfgh> y antes de abrir el juego sale there is a new bootstrap vesion available do you want to update now
#1641 [22:56] <pablodfgh> pablodfg
#1642 [22:57] <urielsalis> pablodfgh, ponele que si cuando dice eso
#1643 [22:57] <urielsalis> pablodfgh, compraste minecraft?
#1644 [22:57] <pablodfgh> no
#1645 [22:57] <urielsalis> pablodfgh, lo siento, no te podemos ayudar si no compraste minecraft
#1646 [22:58] <urielsalis> pablodfgh, y el primer error es del servidor, no de tu compu
#1647 [22:58] <pablodfgh> oka gracias
#1648 [22:58] <urielsalis> pablodfgh, de nada :)
#1649 [22:58] <pablodfgh> como hago para comprar minecratf
#1650 [22:58] <urielsalis> pablodfgh, minecraft.net/store
#1651 [22:58] <pablodfgh> no se donde pues
#1652 [22:59] <pablodfgh> y en que se paga
#1653 [22:59] <pablodfgh> que tipo de moneda
#1654 [23:00] <pablodfgh> sabes lo que intento decir
#1655 [23:00] <urielsalis> pablodfgh, creo que dolares o euros
#1656 [23:01] <pablodfgh> ohhh
#1657 [23:01] <pablodfgh> bueno no se que voy a hacer jajaaj
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#1659 [23:02] <pablodfgh> tu tienes minecraft
#1660 [23:03] <pablodfgh> que es eso
#1661 [23:03] <pablodfgh> minecraftthelp
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#1663 [23:04] <pablodfgh> chao
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