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#2 [00:03] <Danialbeaster> hi
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#4 [00:05] <Danialbeaster> i cant import my old minecraft user to the new one
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#7 [00:07] <Danialbeaster> i cant import my old minecraft user to the new one
#8 [00:07] * OniTheDinosaur [OniTheDinosaur@notlogged] has joined #minecrafthelp
#9 [00:07] <OniTheDinosaur> my minecraft kept saying fatal erorrs
#10 [00:07] <webrosc> Danialbeaster, contact Mojang
#11 [00:07] <Danialbeaster> yes me too
#12 [00:08] <webrosc> ??> Danialbeaster mojang/email
#13 [00:08] <Absol> Danialbeaster: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#14 [00:08] <Absol> Danialbeaster: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#15 [00:08] <webrosc> OniTheDinosaur, crash log?
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#17 [00:08] <OniTheDinosaur> i try to delete the minecraft but still dont work
#18 [00:08] <OniTheDinosaur> minecraft folder i ment
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#22 [00:27] <Bernd> If I buy the PC version does it also entitle me to use the OSX version or do I need to buy another copy?
#23 [00:28] <Andrio> If you mean the Java version, that's the same as the OSX version.
#24 [00:29] <Bernd> Oh - so the PC version is not a Windows application anymore?
#25 [00:31] <Bernd> I basically was wondering if I need to pay twice for OSX and Windows
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#27 [00:33] <mattym> Bernd, A regular Minecraft (PC version) account will work on OSX as well
#28 [00:34] <mattym> Bernd, Just download the OSX version on a Mac and log in
#29 [00:35] <Andrio> The Windows app is just the native launcher.
#30 [00:35] <Andrio> I think there's a Mac one too.
#31 [00:35] <Andrio> It's the same game.
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#33 [00:42] <Deatross> I'm having trouble migrating my account? I dont remember my password for the pre migrated account and im not receiving a reset email
#34 [00:42] <mattym> Deatross, What is your ingame username?
#35 [00:42] <Deatross> ahov44
#36 [00:43] <mattym> Deatross, Are you sure you are checking the email associated with the account?
#37 [00:43] <Deatross> i believe i am.
#38 [00:44] <mattym> Deatross, Be sure to check any other email you may have used. And also try waiting for a bit, the emails can take some time
#39 [00:44] <mattym> ??> Deatross mojang/email
#40 [00:44] <Absol> Deatross: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#41 [00:44] <Absol> Deatross: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#42 [00:44] <mattym> Deatross, If you dont get it, fill in the form Absol linked
#43 [00:45] <Deatross> the old email is actually no longer active, so if it has gone there, I have no idea how i would get a hold of it
#44 [00:46] <mattym> Deatross, Wait a little while, if it doesnt show up in your inbox, fill in the form that was linked
#45 [00:47] <Deatross> ok, thank you so much
#46 [00:47] <mattym> Deatross, Also, by any chance did you try and fail to log in multiple times?
#47 [00:48] <Deatross> yes it did say that I had failed too many times
#48 [00:49] <mattym> Deatross, Wait 3 hours without trying to log in or do anything else with the account, after that try the password reset request one more time
#49 [00:49] <mattym> Deatross, You may have locked yourself out, sometimes in that case you wont recieve the email till the lockout has cleared, which takes 3 hours.
#50 [00:49] <Deatross> ok, thank you ever so much
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#58 [01:39] <timberkeek> i cant play minecraft 1,9
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#75 [03:00] <MikeyMike> Hi. Is it possible to run a Minecraft server on my pc, under an emulation suite for xbox 360 ?? The idea is to provide an always on minecraft xbox 360 server for my son and his friends to play on, whenever, without destroying the console being up 24/7...
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#77 [03:01] <DJ> hi
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#79 [03:01] <DJ_> hi
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#81 [03:02] <DJ> hello everyone
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#103 [03:56] <jasminecoolgamer> can someone tell me how i can get two people banned after the abuse my child recieved this am ??
#104 [03:56] <jasminecoolgamer> i am her mum using her user name !
#105 [03:57] <Andrio> Was that in multiplayer?
#106 [03:58] <jasminecoolgamer> look all i know it was a multiplayer yes
#107 [03:59] <Andrio> Check to see if they have a website or staff contact information.
#108 [03:59] <Andrio> You can make your report there.
#109 [03:59] <jasminecoolgamer> if no one can advise me then i will go take it further
#110 [04:00] <jasminecoolgamer> yes they have a server
#111 [04:00] <jasminecoolgamer> and thankyou for your advice
#112 [04:00] <Andrio> Mm
#113 [04:00] <Andrio> You're welcome.
#114 [04:01] <jasminecoolgamer> sorry just stressed a child with a disability being called retard i wont accept that but thankyou again .
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#117 [04:02] <Andrio> Mm
#118 [04:03] <Andrio> If it doesn't help, you should probably find a different server
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#132 [05:16] <DiamondBolt22> Hi, my son wants me to play minecraft online with him at the Sandlot server. I want to do that from a second computer in the house, which is an imac. Can I download the minecraft software for that mac as part of the existing account, or do I have to buy a whole new version?
#133 [05:20] <Andrio> To play together, you'd need to buy a second account.
#134 [05:23] <DiamondBolt22> OK thanks
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#143 [05:56] <Vino100> Need help with log in to servers (multiplayer)
#144 [05:57] <Vino100> I can't log into servers, it always says '' Java.net.SocknetException: Network is unreachable ''
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#147 [05:59] <Vino100> hello??
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#150 [06:00] <Andrio> Vino100, what server did you try to join?
#151 [06:00] <Vino100> a swedish server
#152 [06:00] <Vino100> named STyX
#153 [06:02] <Andrio> Can you join mctest.ae97.net?
#154 [06:03] <Vino100> wait I'm going to try
#155 [06:03] <Vino100> Its says '' outdated server! Im still on 1.9.2 ''
#156 [06:04] <Andrio> So your Internet connection is probably fine.
#157 [06:04] <Vino100> How do i login to the server
#158 [06:04] <Andrio> Log in?
#159 [06:05] <Vino100> I mean like overtime i try to join the server it says '' Java.net.SocknetException: network is unreachable ''
#160 [06:06] <Andrio> It seems that address has been blocked by Mojang.
#161 [06:06] <Vino100> So what do i do now?
#162 [06:06] <Vino100> is it only for me that this happened?
#163 [06:07] <Andrio> no.
#164 [06:07] <Andrio> Find another server?
#165 [06:07] <Vino100> But how long is it going to be blocked?
#166 [06:07] <Vino100> ive payed money on it
#167 [06:07] <Andrio> That probably has to do with why it was blocked.
#168 [06:08] <Vino100> Its a known server that has been on since 2012
#169 [06:08] <Vino100> how long time do you think this will be on for?
#170 [06:09] <Andrio> The forseeable future?
#171 [06:09] <Andrio> No idea.
#172 [06:09] <Vino100> okay, thanks
#173 [06:09] <Andrio> mm
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#175 [06:09] <Anna> I feel like we are going to get more issues like that now
#176 [06:10] <Anna> and does it not say any useful message besides network is unreachable?
#177 [06:10] <Andrio> Yes.
#178 [06:11] <Anna> yes as in it doesn't give any other message? I should probably sleep.
#179 [06:11] <Anna> Also never thought of the player side of that situation
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#184 [06:37] <Amiboy222> i will change my password for minecraft
#185 [06:38] <Amiboy222> cold someone help me
#186 [06:38] <Amiboy222> could
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#193 [07:07] <I3lackI3lock> this happenes to me when i join a server java.net.socketexception : network is unreachable
#194 [07:07] <I3lackI3lock> this happenes to me when i join a server java.net.socketexception : network is unreachable
#195 [07:07] <I3lackI3lock> this happenes to me when i join a server java.net.socketexception : network is unreachable
#196 [07:07] <I3lackI3lock> this happenes to me when i join a server java.net.socketexception : network is unreachable
#197 [07:07] * Absol kicked I3lackI3lock from #minecrafthelp (Reason: 3lackI3lock :Stop spamming)
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#199 [07:07] <I3lackI3lock> java.net.socketexception : network is unreachable
#200 [07:07] <I3lackI3lock> java.net.socketexception : network is unreachable
#201 [07:08] <I3lackI3lock> java.net.socketexception : network is unreachable
#202 [07:08] <I3lackI3lock> java.net.socketexception : network is unreachable
#203 [07:08] <I3lackI3lock> java.net.socketexception : network is unreachable
#204 [07:08] <I3lackI3lock> java.net.socketexception : network is unreachable
#205 [07:08] <I3lackI3lock> anser plzzzzzzzzzzzzzzzzz
#206 [07:08] <Andrio> I3lackI3lock, stop flooding the channel please.
#207 [07:09] <Andrio> What server?
#208 [07:09] <I3lackI3lock> timelesspvp.net
#209 [07:09] <I3lackI3lock> anser
#210 [07:10] <I3lackI3lock> java.net.socketexception : network is unreachable
#211 [07:10] <I3lackI3lock> timelesspvp.net
#212 [07:10] <Andrio> That address has been blocked by Mojang.
#213 [07:10] <I3lackI3lock> ok my friend still plays it
#214 [07:10] <I3lackI3lock> how
#215 [07:10] <I3lackI3lock> ???
#216 [07:11] <Andrio> Probably because they're using older libraries that don't implement the block.
#217 [07:11] <I3lackI3lock> i use 1.8.9
#218 [07:11] <I3lackI3lock> ?????????????
#219 [07:11] <Andrio> You use 1.8.9?
#220 [07:12] <I3lackI3lock> yep
#221 [07:12] <I3lackI3lock> i could use 1.9.4 but i dont want
#222 [07:12] <Andrio> The block isn't done in any particular version of Minecraft; it's in the Netty (networking) library.
#223 [07:13] <Andrio> so it works on all of them that use it.
#224 [07:13] <I3lackI3lock> ok
#225 [07:13] <I3lackI3lock> how to delet it ?
#226 [07:13] <I3lackI3lock> the network
#227 [07:13] <I3lackI3lock> library
#228 [07:13] <Andrio> You can look for it in your .minecraft directory
#229 [07:14] <Andrio> But without that, you can't play at all...
#230 [07:14] <I3lackI3lock> ooohh ok
#231 [07:14] <I3lackI3lock> bye and thank you
#232 [07:14] <Andrio> o/
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#245 [07:48] <HipsterNisse> Hello, I can't fly on my own server. I've tried to go into the server notes and changed "allow-flight=false" to "allow-flight=true" but I cant fly
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#247 [07:52] <Andrio> Did you restart the server after doing that?
#248 [07:52] <HipsterNisse> I had my server turned off I think
#249 [07:52] <Andrio> Mm
#250 [07:53] <Andrio> Vanilla Minecraft client?
#251 [07:53] <HipsterNisse> yes
#252 [07:54] <Andrio> Then you need to be in Creative or Spectator mode to actually fly.
#253 [07:54] <HipsterNisse> damn :/
#254 [07:54] <Andrio> And that isn't affected by the allow-flight setting; that's just cheat detection.
#255 [07:54] <HipsterNisse> what is the command for flying then?
#256 [07:54] <Andrio> Double-tap jump.
#257 [07:54] <HipsterNisse> Okay thanks
#258 [07:55] <Andrio> No problem. :-)
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#277 [08:16] <roboda3> Hello, I recently signed into my migrated minecraft account and was surprised with it saying I didnt own a purchased copy of minecraft. I bought the game in March of 2011
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#279 [08:28] <roboda3> Hello, I recently signed into my migrated minecraft account and was surprised with it saying I didnt own a purchased copy of minecraft. I bought the game in March of 2011
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#288 [08:45] <xEnemyFire> Hey , I have a question I can get $ 20 back for what I paid for my account?
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#290 [08:48] <CubeTheThird> xEnemyFire, why do you want a refund?
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#295 [08:50] <xEnemyFire> I've tried everything I can not migrate my account so I want my money backI've tried everything I can not migrate my account so I want my money back
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#297 [08:51] <CubeTheThird> xEnemyFire, what is your minecraft username?
#298 [08:51] <xEnemyFire> Emmaah15
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#302 [08:51] <CubeTheThird> xEnemyFire, your name has already been migrated
#303 [08:52] <xEnemyFire> Nope
#304 [08:52] <xEnemyFire> I can't log in
#305 [08:52] <CubeTheThird> xEnemyFire, what happens when you try logging in?
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#310 [08:55] <xEnemyFire> it say's sockettimeoutexception or something
#311 [08:55] <CubeTheThird> xEnemyFire, ohh. That's not an account issue. what anti-virus and firewall software do you have?
#312 [08:56] <xEnemyFire> I don't have that
#313 [08:56] <xEnemyFire> i have a Imac pc
#314 [08:56] <CubeTheThird> oh
#315 [08:57] <Chromaryu> oh.
#316 [08:57] <CubeTheThird> xEnemyFire, can you tell me what the exact error message is?
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#318 [08:59] <xEnemyFire> (invalidCredentialEception: Invalid credential. Invalid username or password.) But everything is right..
#319 [08:59] <CubeTheThird> ohh
#320 [08:59] <CubeTheThird> well that's a login issue
#321 [08:59] <Chromaryu> ^
#322 [08:59] <CubeTheThird> xEnemyFire, are you unable to login to account.mojang.com/me ?
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#326 [09:00] <xEnemyFire> When I bought the account I had this Email rson@xs4all.nl and i change that..is That the problem maybe .. ?
#327 [09:01] <xEnemyFire> And yes i can
#328 [09:01] <CubeTheThird> xEnemyFire, but, using the same email + password you cannot login to the game?
#329 [09:02] <xEnemyFire> With the old email I can not log in , and the new not , not even with my user name
#330 [09:03] <CubeTheThird> xEnemyFire, hmm, well you'll need to contact Mojang about it. They won't refund your account or anything like that, but they should be able to correct the issue
#331 [09:03] <CubeTheThird> ??> xEnemyFire mojang/email
#332 [09:03] <Absol> xEnemyFire: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#333 [09:03] <Absol> xEnemyFire: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#334 [09:03] <xEnemyFire> i send before a email\
#335 [09:04] <xEnemyFire> brb
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#339 [09:07] <xEnemyFire> But thanks for helping (:
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#345 [09:16] <Geotoaster> hi! Im having trouble logging into my account, I reset the password to something new and it still gives me an invalidcredentialsexception?
#346 [09:16] <CubeTheThird> ??> Geotoaster login/throttle
#347 [09:16] <Absol> Geotoaster: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#348 [09:16] <Absol> Geotoaster: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#349 [09:17] <Geotoaster> ok ty
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#361 [09:39] <jeremias> hola
#362 [09:40] <jeremias> contesaten
#363 [09:40] <jeremias> mierda
#364 [09:40] <CubeTheThird> ??> jeremias lang/es
#365 [09:40] <Absol> jeremias: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#366 [09:40] * CubeTheThird kicked jeremias from #minecrafthelp (Reason: eremias :jeremias)
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#369 [09:46] <MoonDayYT> hey
#370 [09:46] <billy_> hello my game has crashed and it wont let me play, can somebody help please?
#371 [09:46] <CubeTheThird> billy_, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#372 [09:46] <CubeTheThird> hello MoonDayYT
#373 [09:47] <billy_> http://paste.ubuntu.com/16362844/
#374 [09:47] <MoonDayYT> mine game just also doesnt work, and, when i start minecraft launcher and i click play, if i wait for a couple of seconds, and then it crashes
#375 [09:47] <MoonDayYT> #McHelp\
#376 [09:47] <CubeTheThird> MoonDayYT, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#377 [09:47] <MoonDayYT> minecraft help
#378 [09:47] <CubeTheThird> ??> billy_ launcher/log
#379 [09:47] <Absol> billy_: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#380 [09:47] <MoonDayYT> oke
#381 [09:47] <Absol> billy_: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#382 [09:48] <billy_> there isnt a launcher log tab?
#383 [09:49] <CubeTheThird> billy_, are you using the official launcher from https://minecraft.net/download ?
#384 [09:49] <MoonDayYT> do i need to paste the crash report, or the dxdiag file
#385 [09:49] <CubeTheThird> MoonDayYT, dxdiag if you have it
#386 [09:49] <MoonDayYT> and the crash report of minecraft?
#387 [09:50] <CubeTheThird> MoonDayYT, I only need the dxdiag report
#388 [09:50] <MoonDayYT> oke
#389 [09:50] <billy_> no
#390 [09:50] <CubeTheThird> billy_, have you purchased the game?
#391 [09:51] <billy_> no
#392 [09:51] <MoonDayYT> http://paste.ubuntu.com/16362940/ here it is
#393 [09:51] <CubeTheThird> billy_, then we cannot help you. You may purchase the game from minecraft.net/store
#394 [09:51] <MoonDayYT> i am dutch, btw
#395 [09:51] <CubeTheThird> MoonDayYT, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#396 [09:51] <MoonDayYT> i purchased the game
#397 [09:52] <MoonDayYT> i now need to wait
#398 [09:52] <MoonDayYT> seconds
#399 [09:52] <MoonDayYT> or minutes
#400 [09:53] <MoonDayYT> i'l tell if done
#401 [09:54] <MoonDayYT> does this really have something to do with minecraft??
#402 [09:54] <CubeTheThird> MoonDayYT, it does not. Your graphics drivers are out of date
#403 [09:55] <MoonDayYT> oke...
#404 [09:55] <MoonDayYT> wait, i'll need to restart my laptop, brb
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#406 [10:01] * tommy_ [tommy_@notlogged] has joined #minecrafthelp
#407 [10:01] <tommy_> my game has crashed and carnt log on
#408 [10:01] * MoonDayYT [MoonDayYT@notlogged] has joined #minecrafthelp
#409 [10:01] <MoonDayYT> i'm back
#410 [10:03] <tommy_> ??
#411 [10:03] <CubeTheThird> tommy_, have you purchased the game since you were last here?
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#413 [10:03] <CubeTheThird> MoonDayYT, does it work now?
#414 [10:03] <tommy_> yeah
#415 [10:04] <CubeTheThird> tommy_, ok, copy the launcher log onto http://paste.ubuntu.com and give the URL here.
#416 [10:04] <MoonDayYT> i am trying right now, wait a couple of seconds
#417 [10:04] <tommy_> http://paste.ubuntu.com/16363238/
#418 [10:05] <CubeTheThird> tommy_, that's not the launcher log
#419 [10:05] <MoonDayYT> thats the crash report
#420 [10:05] <tommy_> sorry sent the wrong one
#421 [10:06] <MoonDayYT> lol
#422 [10:06] <tommy_> http://paste.ubuntu.com/16363273/
#423 [10:07] <MoonDayYT> OMFG, IT WORKS, THX, CubeTheBird, OMFG
#424 [10:07] <MoonDayYT> MINECRAFT WORKS
#425 [10:07] <CubeTheThird> MoonDayYT, awesome! glad it works
#426 [10:07] <CubeTheThird> tommy_, you're still using a pirated launcher, so we can't help you
#427 [10:08] <tommy_> just fucking help me man
#428 [10:08] * Absol kicked tommy_ from #minecrafthelp (Reason: ommy_ :Keep it civilized, you are just a human)
#429 [10:08] <MoonDayYT> bye, i wil be playing, Minecraft, and again, thx CubeTheBird
#430 [10:08] <CubeTheThird> have fun~
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#433 [10:12] <JMITCH> the website wont let me buy the game on anything. it just changes to black and then does nothing
#434 [10:12] <JMITCH> got any ideas?
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#437 [10:15] <JMITCH> the website wont let me purchase the game, it just changes the button colors and then doesnt do anything
#438 [10:15] <CubeTheThird> JMITCH, try using a different web browser
#439 [10:16] <JMITCH> i did and tried my phone as well
#440 [10:17] * gabi [gabi@notlogged] has joined #minecrafthelp
#441 [10:17] <CubeTheThird> JMITCH, what method of payment are you trying? or did you get that far?
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#443 [10:18] <JMITCH> debit card
#444 [10:18] * typlosion014 [typlosion014@notlogged] has joined #minecrafthelp
#445 [10:18] <JMITCH> im using debit card
#446 [10:19] <CubeTheThird> JMITCH, hmm not sure why it's not working. You could try (as an alternative) buying a gift code for it from Amazon, or a store like Wal-mart or Target
#447 [10:20] <JMITCH> and then just redeem it on the website?
#448 [10:20] <CubeTheThird> yup
#449 [10:24] <JMITCH> not seeing a pc version on there
#450 [10:24] <CubeTheThird> lemme see if I can grab you the link
#451 [10:24] <JMITCH> ok thankyou
#452 [10:25] <JMITCH> i think i found it not sure tho
#453 [10:25] * iAmJameees [iAmJameees@notlogged] has joined #minecrafthelp
#454 [10:26] <CubeTheThird> JMITCH, can you send the link here?
#455 [10:26] <iAmJameees> Hello. I seem to have forgotten my minecraft account email address. I migrated the username to an email, and cannot remember which one. How can I find the email out?
#456 [10:27] <CubeTheThird> iAmJameees, you can try doing a password reset with them on account.mojang.com/me
#457 [10:27] <CubeTheThird> iAmJameees, but if that doesn't work you'll have to email Mojang
#458 [10:27] <CubeTheThird> ??> iAmJameees mojang/email
#459 [10:27] <Absol> iAmJameees: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#460 [10:27] <Absol> iAmJameees: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#461 [10:27] <iAmJameees> Okay thank you. I will try this out. Cheers for the help.
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#467 [10:43] <SGT_C123> can i request for some help any1
#468 [10:43] <SGT_C123> i needs the helps pls
#469 [10:44] <CubeTheThird> SGT_C123, what's the problem..?
#470 [10:44] <SGT_C123> i keep crashing
#471 [10:44] <SGT_C123> i restarted my laptop
#472 [10:44] <SGT_C123> and i still crash
#473 [10:44] <CubeTheThird> SGT_C123, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#474 [10:44] * SonikkuAmerica [SonikkuAmerica@notlogged] has joined #minecrafthelp
#475 [10:44] <SGT_C123> http://paste.ubuntu.com/16364154/
#476 [10:45] <SGT_C123> also whats this new 1.9.4 version about??
#477 [10:45] <SGT_C123> to blacklist specific servers?
#478 [10:46] <CubeTheThird> SGT_C123, no that's with all versions 1.7 and up. 1.9.4 fixes certain performance problems and crashes
#479 [10:46] <SGT_C123> oh
#480 [10:46] <CubeTheThird> SGT_C123, in the game's video settings, turn on VBOs
#481 [10:46] <SGT_C123> ok
#482 [10:46] <SGT_C123> that will fix it??
#483 [10:46] <CubeTheThird> SGT_C123, it should yes
#484 [10:47] <SGT_C123> ye it worked thanks
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#487 [10:55] <Duda> Hi my name is Duda, I'm asking to reset the password more does not get the email from Mojang .. can anyone help me
#488 [10:56] * charlie [charlie@notlogged] has joined #minecrafthelp
#489 [10:57] <charlie> I can't join my friends game, i can join all my other friends and they can join mine, but i can't join this specific friend
#490 [11:00] <CubeTheThird> Duda, you have to contact Mojang about this
#491 [11:00] <CubeTheThird> ??> Duda mojang/email
#492 [11:00] <Absol> Duda: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#493 [11:00] <Absol> Duda: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#494 [11:00] <CubeTheThird> charlie, is this via LAN?
#495 [11:00] <charlie> yeah
#496 [11:01] <CubeTheThird> charlie, and it's only this 1 friend you've had issue with correct?
#497 [11:01] <charlie> yeah,he can join my friends games and so can i
#498 [11:02] <charlie> we just can't join each others
#499 [11:02] * Duda [Duda@notlogged] has quit. (Ping timeout: 195 seconds)
#500 [11:02] <charlie> it's on xbox
#501 [11:02] <CubeTheThird> oh
#502 [11:03] <CubeTheThird> charlie, can other people join him?
#503 [11:03] <charlie> yes
#504 [11:04] <CubeTheThird> charlie, hmm that's strange. Do you get some kind of error message?
#505 [11:04] <charlie> yeah saying connection timed out or something
#506 [11:05] <charlie> it says...
#507 [11:05] <charlie> connection failed
#508 [11:05] <charlie> connecting to the server was lost.
#509 [11:05] <CubeTheThird> charlie, have you been able to connect with him in the past?
#510 [11:05] <charlie> yeah
#511 [11:06] <CubeTheThird> charlie, so this issue only started recently?
#512 [11:06] <charlie> it started happening a few days ago
#513 [11:06] <charlie> yeah were playign a few days ago
#514 [11:06] <charlie> then the next day it just didn't work
#515 [11:06] <CubeTheThird> charlie, did you recently change something with your network? new router/modem perhaps?
#516 [11:06] <charlie> no
#517 [11:07] <CubeTheThird> charlie, have you both tried rebooting your consoles?
#518 [11:07] <charlie> yes
#519 [11:07] <CubeTheThird> charlie, hmm not sure what else to check then. You might want to contact microsoft support about it
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#524 [11:12] <Miss_Potato> I need some opinions, what is the best option for a store? I tried using a chat to make a shop interface but ended up very limited in some features (lack of monospacing). So I have some other options. I could do a Written Book, Command Block buttons, or command signs. Which one do you all think is the best?
#525 [11:13] <CubeTheThird> I personally prefer signs
#526 [11:14] <Miss_Potato> Oh, I should probably say - players are provided with a "command" book. So, a written book wouldn't feel too out of place in the map.
#527 [11:14] <Miss_Potato> Signs are pretty common, I just feel like they'd look outta place, ya know?
#528 [11:14] <CubeTheThird> ya depends on how well it works with everything else
#529 [11:15] <CubeTheThird> you might want to ask on the minecraft forums about it though, as it's beyond the scope of this chatroom honestly
#530 [11:15] <Miss_Potato> Yeah, I might do that. Just have to make an account. (In my 6~ years I've only ever made an account for a modpack I made.)
#531 [11:17] <CubeTheThird> I've had an account for several years now, and have made maybe 5 comments ;)
#532 [11:19] <Miss_Potato> I guess I have made an account. I just never really used it lol
#533 [11:27] * BlazingIngot [BlazingIngot@notlogged] has joined #minecrafthelp
#534 [11:27] <BlazingIngot> i have a problem
#535 [11:28] <CubeTheThird> BlazingIngot, what would that be?
#536 [11:28] <BlazingIngot> its about java.net.socketexeption network is unreachable
#537 [11:28] <BlazingIngot> i dont know what to do
#538 [11:28] <CubeTheThird> ??> BlazingIngot mp/blacklist
#539 [11:28] <Absol> BlazingIngot: As a result of non-compliance with the Minecraft EULA, Mojang has implemented a blacklist to block connection with violating servers.
#540 [11:28] <Absol> BlazingIngot: This may result in error messages such as "Can not connect to server, network unreachable". #minecrafthelp will not assist in attempts to bypass this, or discuss reasoning for blocking said servers.
#541 [11:29] <BlazingIngot> so could i say what server i was joining?
#542 [11:29] <BlazingIngot> then i will explain?
#543 [11:29] <CubeTheThird> sure
#544 [11:29] <BlazingIngot> pvp.thearchon.net
#545 [11:29] <CubeTheThird> yes that one is on the blacklist
#546 [11:29] <BlazingIngot> so is it removed? im confused
#547 [11:30] <CubeTheThird> BlazingIngot, the server is violating the End Users' License Agreement put in place by Mojang. As a result, the server is blocked
#548 [11:30] <BlazingIngot> oh ok thanks for your help i really appreashiate this
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#551 [11:33] <Julian> Since a few days I play minecraft only with my intel HD graphics 4600 instead of the nvidia card. Last Week I have played with my graphic card, but now only with my processor and I play only with 50 FPS. How can i switch it that I can play Minecraft with my graphic card?
#552 [11:33] <CubeTheThird> Julian, wait, so which one is it using? intel or nvidia?
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#555 [11:36] <Julian> Its using Intel and i would play with nvidea
#556 [11:36] <CubeTheThird> Julian, you should be able to find info about it in this article: https://nvidia.custhelp.com/app/answers/detail/a_id/2615/~/how-do-i-customize-optimus-profiles-and-settings%3F
#557 [11:40] * DustinNoob [DustinNoob@notlogged] has joined #minecrafthelp
#558 [11:40] <DustinNoob> java.lang.nullpointerexception: group?
#559 [11:40] <CubeTheThird> DustinNoob, what anti-virus and firewall software do you have?
#560 [11:41] <DustinNoob> No
#561 [11:41] <CubeTheThird> ??> DustinNoob av/adwcleaner
#562 [11:41] <Absol> DustinNoob: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#563 [11:41] <Absol> DustinNoob: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#564 [11:42] <DustinNoob> ok
#565 [11:42] <DustinNoob> а вы на русском разговариваете?
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#568 [11:48] <DustinNoob> Russian -speaking experts ?
#569 [11:49] <mattym> ??> DustinNoob lang/ru
#570 [11:49] <CubeTheThird> we only speak English here
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#572 [11:49] <mattym> DustinNoob, English Only in the chat, use a translator
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#575 [11:52] <idmy> Hi, my graphics driver keeps failing over and over again. can someone help me?
#576 [11:52] <idmy> how do I give you the error message again? ubuntu something.
#577 [11:52] <idmy> it only fails when I play minecraft, never other games
#578 [11:53] <idmy> http://paste.ubuntu.com/16365909/
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#582 [11:59] <mattym> idmy, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#589 [12:05] <pwandameneer> if i want to start my mc then there comes a crash or something about outdated graphics
#590 [12:05] <pwandameneer> pls help
#591 [12:06] <CubeTheThird> pwandameneer, do you have a dxdiag report?
#592 [12:06] <pwandameneer> yes
#593 [12:06] <CubeTheThird> pwandameneer, give a URL to it here
#594 [12:06] <pwandameneer> just here in chat
#595 [12:06] <CubeTheThird> yes
#596 [12:06] <pwandameneer> http://paste.ubuntu.com/16366007/
#597 [12:07] <CubeTheThird> pwandameneer, one moment
#598 [12:07] <pwandameneer> ok
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#600 [12:09] <DustinNoob> I did everything
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#602 [12:09] <DustinNoob> I did everything
#603 [12:10] <CubeTheThird> DustinNoob, did you need something?
#604 [12:10] <DustinNoob> java.lang.nullpointerexception: group fix
#605 [12:10] <CubeTheThird> DustinNoob, you did the malware scan with adwcleaner?
#606 [12:10] <CubeTheThird> pwandameneer, download and install http://support.lenovo.com/ca/en/products/Laptops-and-netbooks/Lenovo-B-Series-laptops/Lenovo-B50-80-Notebook/80EW/downloads/DS104323
#607 [12:11] <DustinNoob> yes
#608 [12:11] <pwandameneer> ok tnx CubeTheThird
#609 [12:11] <DustinNoob> what to do next?
#610 [12:12] <tyr0906> can someone help me i cant log in i have not been playing for 1 year
#611 [12:13] <CubeTheThird> tyr0906, what's the problem exactly?
#612 [12:13] <tyr0906> it says please make sure u are online and minecraft is not blocked
#613 [12:14] <CubeTheThird> tyr0906, what anti-virus and firewall software do you have?
#614 [12:14] <tyr0906> i dont know
#615 [12:14] <tyr0906> i just got this pc today
#616 [12:14] <CubeTheThird> ??> tyr0906 tools/hjt
#617 [12:14] <Absol> tyr0906: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#618 [12:14] <Absol> tyr0906: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#619 [12:15] <DustinNoob> I have a program does not start
#620 [12:16] <DustinNoob> java.lang.nullpointerexception: group fix
#621 [12:16] <CubeTheThird> ??> DustinNoob tools/hjt
#622 [12:16] <Absol> DustinNoob: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#623 [12:16] <Absol> DustinNoob: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#624 [12:19] <tyr0906> i press paste and what then
#625 [12:20] <tyr0906> how do i get the link
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#628 [12:21] <CubeTheThird> tyr0906, the link is the website address at the top of your browser. YOu can press f6 to highlight it
#629 [12:21] <tyr0906> http://paste.ubuntu.com/16366528/
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#631 [12:21] <DustinNoob> I did everything
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#633 [12:21] <DustinNoob> http://paste.ubuntu.com/16366602/
#634 [12:22] <tyr0906> what now?
#635 [12:22] <DustinNoob> http://paste.ubuntu.com/16366602/
#636 [12:22] <tyr0906> absol u there
#637 [12:22] <tyr0906> @absol
#638 [12:23] <DustinNoob> what to do next ?
#639 [12:23] <CubeTheThird> tyr0906, one moment
#640 [12:23] <tyr0906> ok
#641 [12:23] <CubeTheThird> ??> tyr0906 av/kaspersky
#642 [12:23] <Absol> tyr0906: If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
#643 [12:24] <DustinNoob> http://paste.ubuntu.com/16366602/
#644 [12:24] <CubeTheThird> DustinNoob, wow ok. I'm going to need to to uninstall the following: avast, mcafee, hamachi, tungle
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#646 [12:25] <DustinNoob> remove it all ?
#647 [12:25] <CubeTheThird> DustinNoob, yes remove all of those
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#649 [12:27] <tyr0906> ok what now
#650 [12:27] <CubeTheThird> tyr0906, after doing what Absol said, try opening the launcher again
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#654 [12:29] <CubeTheThird> brb
#655 [12:29] <DustinNoob> all deleted
#656 [12:29] <tyr0906> nope
#657 [12:30] <tyr0906> dosnt work
#658 [12:30] <DustinNoob> to restart a computer ?
#659 [12:31] <tyr0906> i dont know if i can find this side again then
#660 [12:32] <DustinNoob> I deleted
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#664 [12:38] <tyr0906> it works
#665 [12:38] <tyr0906> thanks alot
#666 [12:38] <tyr0906> T
#667 [12:38] <tyr0906> H
#668 [12:38] <tyr0906> A
#669 [12:38] <tyr0906> N
#670 [12:38] <tyr0906> K
#671 [12:38] <tyr0906> S
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#688 [12:53] <Guest12589> When i try to log onto a server... really ANY server it always says either: "Disconnected","[Proxy] Lost connection to the server]" or "Internal Exception: java.io.Exception: An existing connection was forcibly closed by the remote host". I need help with this. I dont see anything useful in the internet... Pls help...
#689 [12:54] <mattym> Guest12589, Try restarting your modem/router then try the servers again
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#703 [13:07] <thebigjacob1234> My minecraft won´t launch
#704 [13:08] <thebigjacob1234> <Anyone who knows why?
#705 [13:09] <thebigjacob1234> No one knows why?
#706 [13:10] <thebigjacob1234> Why won´t anything ever work for me
#707 [13:10] <mattym> thebigjacob1234, Do you get a crash log or error message?
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#710 [13:11] <thebigjacob1234> Crash report
#711 [13:11] <tyr0906> it says outdated server all the time
#712 [13:11] <tyr0906> help
#713 [13:11] <mattym> ??> thebigjacob1234 launcher/crash-log
#714 [13:11] * LvTeamxXx [LvTeamxXx@notlogged] has joined #minecrafthelp
#715 [13:11] <Absol> thebigjacob1234: We need to see your crash log, which appears after a crash.
#716 [13:11] <Absol> thebigjacob1234: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#717 [13:11] <mattym> tyr0906, Make sure you are on the same version of Minecraf that the server is
#718 [13:11] <thebigjacob1234> http://paste.ubuntu.com/16367416/ this?
#719 [13:11] <mattym> ??> tyr0906 launcher/change-version
#720 [13:11] <Absol> tyr0906: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
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#722 [13:12] <mattym> thebigjacob1234, One moment
#723 [13:12] <LvTeamxXx> http://paste.ubuntu.com/16367563/
#724 [13:12] <mattym> thebigjacob1234, Download and Install the file from this page http://www.nvidia.com/Download/driverResults.aspx/99937/en-us
#725 [13:12] <tyr0906> ok thx again
#726 [13:12] <mattym> LvTeamxXx, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#727 [13:13] <thebigjacob1234> mattym anything more than that?
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#729 [13:13] <mattym> thebigjacob1234, Follow the instructions the installer gives you, when its done, restart the computer then try Minecraft again
#730 [13:13] <mattym> thebigjacob1234, Follow the instructions the installer gives you, when its done, restart the computer then try Minecraft again
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#732 [13:14] <mattym> thebigjacob1234, If you get the same or a new error come back to the chat
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#742 [13:20] <Linnell131> I can't get bk in to minecraft beta test any more I'm using the same email as when I apply ed for it but now it's not working any more plz help
#743 [13:20] <antonio2003> pls i don't change skin
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#745 [13:20] <Guest16552> Restarting my router didnt work :(
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#747 [13:22] <Guest16552> i gtg now
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#754 [13:36] <Miss_Potato> CubeTheThird: I made the forum post, http://www.minecraftforum.net/forums/mapping-and-modding/maps/2673448-skyco-is-seeking-your-opinion-shop-designs I'd be happy to get your input!
#755 [13:37] <mattym> Miss_Potato, This is not the place for that sort of thing
#756 [13:37] <Miss_Potato> mattym: It's help related. It's from a conversation from earlier. Just had too much information to post in the help chat so CubeTheThird asked me to Forum post it. I guess I could of PM'd it though. Sorry.
#757 [13:38] <CubeTheThird> I'll look at it soonish thanks
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#760 [13:42] <KoolGirl> My minecraft is not working. everytime I try to press play it will crash
#761 [13:42] <KoolGirl> I need help
#762 [13:43] <Miss_Potato> KoolGirl: does it make a log when it crashes?
#763 [13:43] <KoolGirl> What do you mean. I am sorta bad at minecraft but What do you mean?
#764 [13:43] <KoolGirl> When it crashes it opens it up and tells what happened
#765 [13:44] <Miss_Potato> Do you have java installed? '
#766 [13:44] <KoolGirl> I think so
#767 [13:44] <KoolGirl> But i am not sure
#768 [13:44] <Miss_Potato> Could you upload what it says (all of it) to pastebin?
#769 [13:45] <Miss_Potato> Then post the link it chat.
#770 [13:45] <KoolGirl> sure hold on
#771 [13:45] <KoolGirl> ---- Minecraft Crash Report ---- // Everything's going to plan. No, really, that was supposed to happen. Time: 5/11/16 1:45 PM Description: Initializing game bvc: Unable to fit: minecraft:blocks/grass_side_overlay - size: 512x512 - Maybe try a lowerresolution resourcepack? at bvb.c(SourceFile:58) at bvd.b(SourceFile:137) at bvd.a(SourceFile:76) at bxo.m(SourceFile:727) at bxo.a(SourceFile:172) at bxp.a(SourceFile:23)
#772 [13:46] <KoolGirl> that what yo uwant?
#773 [13:46] <KoolGirl> ---- Minecraft Crash Report ---- // Everything's going to plan. No, really, that was supposed to happen. Time: 5/11/16 1:45 PM Description: Initializing game bvc: Unable to fit: minecraft:blocks/grass_side_overlay - size: 512x512 - Maybe try a lowerresolution resourcepack? at bvb.c(SourceFile:58) at bvd.b(SourceFile:137) at bvd.a(SourceFile:76) at bxo.m(SourceFile:727) at bxo.a(SourceFile:172) at bxp.a(SourceFile:23)
#774 [13:46] <Miss_Potato> Yes, but next time please upload to pastebin
#775 [13:46] <Miss_Potato> Did you install a resource pack?
#776 [13:46] <KoolGirl> yes I did
#777 [13:47] <Miss_Potato> That seems to be the problem, please uninstall it and try again
#778 [13:47] <KoolGirl> ok
#779 [13:47] * R_Flintstone [R_Flintstone@notlogged] has joined #minecrafthelp
#780 [13:48] <R_Flintstone> hello i have just reset my password from my mojang account but i can login with my email+ new password
#781 [13:48] <Miss_Potato> Hello R_Flintstone, do you mean you can't log in with email and password?
#782 [13:48] <R_Flintstone> yes
#783 [13:48] <R_Flintstone> but
#784 [13:49] <KoolGirl> It fixed it!!! Thank You SO Much!!! Miss_Potato!!!
#785 [13:49] <R_Flintstone> mojang reqonice my email linked with a mojang account
#786 [13:49] <Miss_Potato> No wories KoolGirl!
#787 [13:49] <KoolGirl> Thank you!!! Have GREAT day
#788 [13:49] <KoolGirl> Bye
#789 [13:49] <R_Flintstone> but my password..
#790 [13:49] <Miss_Potato> by KoolGirl
#791 [13:49] <Miss_Potato> bye&
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#793 [13:49] <Miss_Potato> R_Flintstone: please follow this link: https://help.mojang.com/customer/en/portal/articles/329524-change-or-forgot-password
#794 [13:49] <R_Flintstone> it says "Sorry, but your username or password is incorect"
#795 [13:50] <R_Flintstone> i take a look at it
#796 [13:50] <Miss_Potato> You may have to change your password again, you may had cap locks on when you changed it the first time.
#797 [13:50] <R_Flintstone> Invalid Credentials
#798 [13:50] <Miss_Potato> Or, if you did it really recently, wait 5-10 minutes to try again.
#799 [13:50] <R_Flintstone> i have to wait 30min
#800 [13:51] <R_Flintstone> says the page https://help.mojang.com/customer/portal/articles/781529
#801 [13:51] <Miss_Potato> Then please wait 30 minutes for the password to reset.
#802 [13:51] <R_Flintstone> i do thanks for the help
#803 [13:51] <R_Flintstone> other whise i come back at this chat
#804 [13:51] <Miss_Potato> Okay
#805 [13:51] <R_Flintstone> bye
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#810 [14:02] <louie_> my name is louie rawlings
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#816 [14:07] <mattym> louie_, If you have a problem you need help with, just explain it
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#818 [14:14] <Jesusdbv> hola
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#822 [14:24] <TeoGFC> Some1 help me pls
#823 [14:25] <TeoGFC> Some1 is hearing me?
#824 [14:26] <Miss_Potato> TeoGFC: please read the help message that you join with.
#825 [14:26] <Miss_Potato> The one highlighted in red.
#826 [14:26] <TeoGFC> I double click minecraft but its not launching
#827 [14:27] <Miss_Potato> TeoGFC: please provide more information than that. A FAQ exists, and so do rules.
#828 [14:27] <TeoGFC> Not showing the the launcher
#829 [14:27] <Miss_Potato> TeoGFC: http://minecraftirc.net/minecrafthelp/rules/
#830 [14:27] <Miss_Potato> Are you getting any error messages when the game starts?
#831 [14:28] <TeoGFC> nope...Im saying its not absolutly showing the starter launcher :(
#832 [14:28] <Miss_Potato> Do you have the right version for your system? (32 bit vs 64 bit) This includes Java as well.
#833 [14:29] <TeoGFC> yep
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#835 [14:30] <Miss_Potato> Try uninstall the launcher and instlaling it again.
#836 [14:30] <TeoGFC> okey
#837 [14:33] <marcos68> Hi i need help, i have installed official minecraft but don't run. I think that is a problem with my graphic adapter see this:http://paste.ubuntu.com/16368718/
#838 [14:33] <marcos68> can you help me?
#839 [14:34] <TeoGFC> marcos68 Are you have updated drivers
#840 [14:34] <Miss_Potato> marcos68: this isn't in english so I can't exactly help. Howerver the FAQ's can help.http://j.mp/MCv19-FAQ
#841 [14:36] <TeoGFC> marcos68 With which Operating System Are you using?
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#844 [14:36] <TeoGFC> marceos68 Which Operating System Are you using?
#845 [14:36] <TeoGFC> marceos68 Which Operating System Are you using?
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#848 [14:36] <Miss_Potato> TeoGFC: please wait for a response, repeating the question doesn't get the answer faster.
#849 [14:37] <mohammed55230> i need help
#850 [14:37] <Miss_Potato> mohammed55230: Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody will be around.
#851 [14:38] <TeoGFC> Miss_Potato: I had the same card with marcus
#852 [14:38] <mohammed55230> minecraft can't open
#853 [14:38] <Miss_Potato> mohammed55230: please be as specific as posisble.
#854 [14:38] <mohammed55230> give me the weebsite
#855 [14:38] <TeoGFC> marcos68: Which Operating system are you using? I had the same card
#856 [14:39] <marcos68> I think this is a problem with windows 10, Intel driver 4 series express chipset family is not updatet from intel
#857 [14:39] <Miss_Potato> marcos68: please read the link I linked you. http://j.mp/MCv19-FAQ
#858 [14:39] <mohammed55230> when the minecraft the bakground was a wiete!!!!
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#861 [14:40] <TeoGFC> marcos68: U cant use this card for games because Intel is canceled to make new drivers for this video card
#862 [14:40] <TeoGFC> marcos68: I changed my video card already :P
#863 [14:41] <TeoGFC> marcos68: the atleast driver for your video card is for Windows 8 not Windows 10
#864 [14:42] <mattym> marcos68, Windows 7 not 8 ^
#865 [14:42] <marcos68> ia there a way to make it work without changing it?
#866 [14:42] <TeoGFC> mattym the drivers for his card is working to Windows 8 too but not compatible with Windows 8.1
#867 [14:43] <mattym> TeoGFC, They may work on 8, but you can only install them on 7
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#870 [14:44] <TeoGFC> mattym: I had the same card as marcos68 ,and I coukd install it in Windows 8
#871 [14:44] <mohammed55230> i need
#872 [14:44] <mohammed55230> help
#873 [14:44] <TeoGFC> caould*
#874 [14:44] <marcos68> so I have to change computer?
#875 [14:44] <Miss_Potato> mohammed55230: Please be more specific.
#876 [14:44] <mohammed55230> i can't speek english -_-
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#878 [14:45] <mohammed55230> arabic
#879 [14:45] <mattym> mohammed55230, What happens when you try to start the game
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#881 [14:45] <mohammed55230> he give me a white ground
#882 [14:46] <mattym> mohammed55230, Im not sure what you mean by that
#883 [14:46] <mohammed55230> he can't open
#884 [14:46] <mattym> ??> mohammed55230 launcher/crash-log
#885 [14:46] <Absol> mohammed55230: We need to see your crash log, which appears after a crash.
#886 [14:46] <Absol> mohammed55230: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#887 [14:46] <mattym> mohammed55230, If you get a crash log, follow the instructions from Absol
#888 [14:46] <mattym> mohammed55230, If its not a crash log, explain it better
#889 [14:47] <mohammed55230> ohhh ok
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#892 [14:50] <mohammed55230> my friend came now
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#894 [14:50] <mohammed55230> hlooo
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#896 [14:51] <mohammed55230> i need help
#897 [14:51] <mattym> mohammed55230, read the instructions you were given
#898 [14:54] <mohammed55230> la me fe el keboord
#899 [14:55] <Abdrhman> i need help
#900 [14:55] <mattym> ??> Abdrhman ask
#901 [14:55] <Absol> Abdrhman: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#902 [14:55] <Absol> Abdrhman: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#903 [14:56] <Abdrhman> http://paste.ubuntu.com/16368891/
#904 [14:56] <mattym> Abdrhman, One moment
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#906 [14:56] <mattym> Abdrhman, Download and Install the file from this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
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#911 [15:00] <andyblinkblink> hwo do i fic the java.lang.NullPointerException: group thing?
#912 [15:00] <mattym> andyblinkblink, What antivirus and firewall software do you have installed?
#913 [15:01] <Alan_> My minecraft keeps on crashing because of the graphics card what should i do ^
#914 [15:01] <mattym> Alan_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#915 [15:01] <mohammed55230> First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#916 [15:01] <Alan_> i dont
#917 [15:01] <mattym> ??> Alan_ win/dxdiag
#918 [15:01] <Absol> Alan_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#919 [15:01] <mattym> Alan_, Do all the instructions in the link from Absol
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#921 [15:02] <Miss_Potato> ??< commands
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#927 [15:06] <rd2_g> my minecraft dosn start if i press on launch i waits and say crash report im on windows 10 i followd the steps of youre website and i must to copy this
#928 [15:06] <rd2_g> http://paste.ubuntu.com/16369061/
#929 [15:07] <mattym> rd2_g, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#930 [15:07] <rd2_g> i must to have windows 7 or 8 or 8.1 or just 7
#931 [15:07] <Alan_> here is the dxdiag
#932 [15:07] <Alan_> http://paste.ubuntu.com/16369086/
#933 [15:07] <mattym> Alan_, Ok one moment
#934 [15:08] <Alan_> My minecraft keeps on crashing because of the graphics card
#935 [15:08] <Alan_> After a few games or so
#936 [15:08] <mattym> Alan_, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/25951/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?v=t
#937 [15:08] <rd2_g> mattym? i must to downgrade to 7 and it must to work
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#940 [15:09] <Alan_> mattym wath will that do ?
#941 [15:09] <mattym> rd2_g, Yes
#942 [15:09] <mattym> Alan_, Update your graphics drivers
#943 [15:09] <rd2_g> oke thnks
#944 [15:09] <rd2_g> bye
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#946 [15:09] <xToxicZombie24x> ok so im trying to change my skin but i cant because of my minecraft account wasnt migrated, i have the game but its telling me to buy the game
#947 [15:09] <Alan_> which one theres 2 downloads one of them ?
#948 [15:10] <mattym> xToxicZombie24x, Did you migrate your account?
#949 [15:10] <mattym> Alan_, As i said the .exe
#950 [15:10] <xToxicZombie24x> no idk anymore i havent played in 5 weeks
#951 [15:10] <Alan_> oh i see that
#952 [15:10] <mattym> xToxicZombie24x, What is your ingame username?
#953 [15:10] <xToxicZombie24x> xToxicZombie24x
#954 [15:11] <mattym> xToxicZombie24x, As far as i can tell its unmigrated. You will need to create a Mojang account, and migrate your minecraft user to it
#955 [15:11] <xToxicZombie24x> ok
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#958 [15:12] <Alan_> mattym when its done is that the problem fixed ?
#959 [15:12] <mattym> Alan_, When the installer finishes, it should tell you to restart the computer, do so, then check the game again
#960 [15:13] <Snelophant> Hello I need help connecting to a server. Each time I try to connect it says: java.lang.StringIndexOutOfBoundsException:String index out of range: -1
#961 [15:13] <mattym> Snelophant, Did you contact your host like you were told yesterday?
#962 [15:14] <Snelophant> My friends can still connect
#963 [15:14] <Snelophant> only I can't connect
#964 [15:14] <Alan_> mattym it said the driver being installed is not validated for this computer ?
#965 [15:16] <CubeTheThird> Snelophant, the issue is on the server's end. Could be a problem with your profile on it
#966 [15:16] <Snelophant> hmm ok. Do you know how to fix it at all?
#967 [15:16] <Alan_> ?
#968 [15:16] <Snelophant> Or do I have to talk to my host?
#969 [15:17] <CubeTheThird> Snelophant, you have to talk to the host
#970 [15:17] <CubeTheThird> Alan_, one sec
#971 [15:17] <Snelophant> ok
#972 [15:18] <CubeTheThird> Alan_, try download and install http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.15.4248_W10x64_A.zip?acerid=635754868429194634&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20E5-571&OS=ALL&LC=en&BC=ACER&SC=PA_6
#973 [15:19] <Alan_> ok one sec
#974 [15:21] <Alan_> ok it installed now what do i do with it ?
#975 [15:22] <CubeTheThird> Alan_, you downloaded it, or installed it?
#976 [15:23] <Alan_> downloaded
#977 [15:23] <CubeTheThird> Alan_, open the file, and run the setup.exe
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#980 [15:32] <Miss_Potato> Alright I gotta go, have a good one everyone!
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#983 [15:32] <Alan_> Ok so i installed it now should i try minecraft
#984 [15:33] <CubeTheThird> Alan_, yes try now
#985 [15:34] <Alan_> ok ill talk to you in a few mins
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#987 [15:38] <Jerry19> I'm trying to update my driver and I can't follow the instructions given because I can't locate my ADM Catalyst program to install the update
#988 [15:38] <CubeTheThird> Jerry19, do you have a dxdiag report?
#989 [15:39] * ALLANDXD188 [ALLANDXD188@notlogged] has joined #minecrafthelp
#990 [15:40] <Jerry19> Yes. It says I have AMD Radeon HD 6530D running.
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#992 [15:40] <CubeTheThird> ??> Jerry19 win/dxdiag
#993 [15:40] <Absol> Jerry19: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#994 [15:40] <Jerry19> I'll try. Thanks
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#1003 [15:50] <Jerry19_> Here is my DxDiag report. Can you figure out why I can't find ADM Catalst on my computer?http://paste.ubuntu.com/16369341/
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#1005 [15:50] <CubeTheThird> Jerry19_, ok one moment
#1006 [15:50] <CubeTheThird> Jerry19_, ok one moment
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#1008 [15:50] <CubeTheThird> Jerry19_, is that a desktop computer?
#1009 [15:51] <Jerry19_> Yes
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#1013 [15:52] <CubeTheThird> Jerry19_, according to the AMD website, your graphics card only has drivers for windows 10 via Windows Update
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#1017 [15:53] <Jerry19_> So what does that mean?
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#1019 [15:55] <CubeTheThird> Jerry19_, it means you need to use windows update to get driver updates. Why do you need to update your driver?
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#1025 [15:57] <Zhoom> Hello! I have question. I have recently starting recording for YouTube and I'm doing Minecraft content. So, I wanted to add some cool motion blur effect into my recording, but when I press super secret settings it makes sound effect and not some super amazing effects.
#1026 [15:57] <Jerry19_> I"m trying to play Minecraft but it says it crashed. It gave me a possible solution to fix it, and that was to update my driver.
#1027 [15:58] <CubeTheThird> Jerry19_, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1028 [15:58] <Jerry19_> OK
#1029 [15:58] <CubeTheThird> Zhoom, 2 things. First, the super secret settings are only supported if your graphics card supports them. Second, they have been removed and are no longer supported
#1030 [16:00] <Alan_> CubeTheThird: its still doing it :(
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#1032 [16:01] <pepe> http://paste.ubuntu.com/16369435/
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#1034 [16:02] <Alan_> CubeTheThird ?
#1035 [16:02] <CubeTheThird> sorry I g2g
#1036 [16:03] <Jerry19> I'm back. Here is that crash report.http://paste.ubuntu.com/16369455/
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#1038 [16:03] <Wolfi_zeta> http://paste.ubuntu.com/16369459/
#1039 [16:04] <Alan_> Anyone can help me ?
#1040 [16:04] <Zhoom> CubeTheThird does NVIDIA GeForce GTX 760 support Minecraft super secret settings?
#1041 [16:06] <mattym> Zhoom, Did you read the second point?
#1042 [16:06] <mattym> Wolfi_zeta, Download and Install the file form this page http://www.nvidia.com/Download/driverResults.aspx/99994/en-us
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#1044 [16:08] <Jerry19> mattym, can you help me? CubeTheThird was helping me, but he had to go.
#1045 [16:08] <mattym> Jerry19, Did you run Windows Update?
#1046 [16:08] <Jerry19> Yes. Are you apprised of my situation?
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#1048 [16:09] <mattym> Jerry19, Yes i read back, did it find any update?
#1049 [16:10] <Jerry19> No.
#1050 [16:10] <mattym> Jerry19, well, the AMD site has no Windows 10 drivers for your hardware and states Windows Update is the only way to get them
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#1053 [16:11] <Jerry19> Hmm. Did you look at the crash report? Is there anything I can do? I'm just trying to play Minecraft.
#1054 [16:12] <mattym> Jerry19, I dont see where you linked it
#1055 [16:12] <Jerry19> http://paste.ubuntu.com/16369455/
#1056 [16:12] <mattym> Jerry19, Yeah, thats a driver issue
#1057 [16:13] <mattym> Jerry19, You could try contacting HP support to see if they have a version for your computer.
#1058 [16:13] <Jerry19> Is this something I need to call Microsoft on?
#1059 [16:13] <mattym> Jerry19, No
#1060 [16:14] <mattym> Jerry19, Your hardware is older, an only recieves partial support on Windows 10
#1061 [16:14] <Jerry19> don't get it. It was working and just stopped.
#1062 [16:14] <mattym> Jerry19, You need to find a way to update your drivers (which should be via Windows Update), or downgrade to an earlier version of Windows
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#1067 [16:21] <NoobGamingFTW_> Help please
#1068 [16:22] <NoobGamingFTW_> If I play 1.7.10 minecraft my skin glitches
#1069 [16:22] <NoobGamingFTW_> My body becomes black and it only shows my face
#1070 [16:22] <mattym> NoobGamingFTW_, Are you using a 1.8+ style skin?
#1071 [16:22] <NoobGamingFTW_> How do I check?
#1072 [16:22] <mattym> NoobGamingFTW_, What is your ingame username?
#1073 [16:22] <NoobGamingFTW_> NoobGamingFTW
#1074 [16:23] * NoobGamingFTW [NoobGamingFTW@notlogged] has quit. (Ping timeout: 195 seconds)
#1075 [16:23] <NoobGamingFTW_> ?
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#1077 [16:24] <mattym> NoobGamingFTW_, Is this the skin you are using http://textures.minecraft.net/texture/297beda555bdc55a82edd776cd3f63ff4cc9af6f11446bbee4257bda52b4b2b
#1078 [16:24] <NoobGamingFTW_> Yes
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#1080 [16:24] <mattym> NoobGamingFTW_, Looks like you are using a newer format skin, if you go back to an older version they wont look right
#1081 [16:25] * Chrishum [Chrishum@notlogged] has joined #minecrafthelp
#1082 [16:25] <NoobGamingFTW_> How do I make this a 1.7 skin?
#1083 [16:25] <mattym> NoobGamingFTW_, Either find and download a skin made for pre-1.8 or look up the skin format and remake yours to that format
#1084 [16:26] <NoobGamingFTW_> ok
#1085 [16:26] <NoobGamingFTW_> thanks
#1086 [16:26] <NoobGamingFTW_> If I use 1.7.10 format if i go to 1.9 will it mess up?
#1087 [16:26] <mattym> NoobGamingFTW_, Yes
#1088 [16:26] <mattym> NoobGamingFTW_, Maybe
#1089 [16:27] <NoobGamingFTW_> ok
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#1093 [16:31] <Chrishum> Hey! I have been wondering about an update for MCPC and MCPE! And that is... BACKPACKS!! You see, there is a recipe, nine leather for a backpack! And for MCPC you right- click to open and right click to close! And for MCPE, when you change to the backpack, there will be button that says"open". And when you are done, you tap the X in the top-right corner! So, how do you like it? Leave a comment on how great my idea is!
#1094 [16:31] <andyblinkblink> i have windows firewall and bitdefender anti-virus
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#1098 [16:34] <mattym> Chrishum, You are in the wrong chat for that
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#1101 [16:35] <andyblinkblink> i have windows firewall and bitdefender anti-virus mattym
#1102 [16:37] <mattym> andyblinkblink, Make sure that in Windows Firewall, you have made exceptions for any entry of Minecraft of Java, try dissableing bitdefender and try the game again
#1103 [16:37] <andyblinkblink> ok thanks
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#1105 [16:38] <mattym> andyblinkblink, If it works when you dissable Bitdefender, then look to see if there is an option in BitDefender to make exceptions for programs
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#1109 [16:39] <andyblinkblink> thanks
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#1112 [16:40] <Maximus_> hello I have a problem I can not reset the password of my account help
#1113 [16:41] <mattym> Maximus_, How do you mean?
#1114 [16:41] <Maximus_> I put my mailbox to retrieve the password and does not get me anything
#1115 [16:42] <mattym> Maximus_, Are you sure you checked the correct email?
#1116 [16:43] <Maximus_> yes
#1117 [16:43] <Maximus_> He tells me that if you are registered in Mojang but nothing arrives
#1118 [16:44] <Maximus_> and tried since yesterday and I can not access my account
#1119 [16:45] <Maximus_> D:
#1120 [16:48] <Maximus_> I will help
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#1131 [17:03] <CoralReefs> # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffd0bc59adc, pid=2092, tid=4428 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig8icd64.dll+0x639adc]
#1132 [17:03] <CoralReefs> What does this mean?
#1133 [17:04] <CoralReefs> Every time I try to go on a multiplayer server it crashes.
#1134 [17:04] <CoralReefs> Can anybody help?
#1135 [17:04] <slmrojo> stop being impatient
#1136 [17:04] <CoralReefs> I was just seeing if anyone was planning to help
#1137 [17:05] <CoralReefs> I just got a new computer btw
#1138 [17:05] <slmrojo> cool
#1139 [17:05] <CoralReefs> thanks
#1140 [17:06] <CoralReefs> do u think i should delete .minecraft and reinstall?
#1141 [17:06] <slmrojo> you can always try but it might be a driver issue and then that won't help
#1142 [17:06] <slmrojo> I would wait for someone else because I don't know a ton
#1143 [17:06] <CoralReefs> I was able to login to a multiplayer server earlier
#1144 [17:07] <slmrojo> Also you could make a post on the minecraft forums
#1145 [17:07] <CoralReefs> but i downloaded wurst (hate on me if u want) and it didnt work and i deleted & reinstalled
#1146 [17:07] <CoralReefs> now its crashing when i try to go on 1.9.4
#1147 [17:08] <CoralReefs> does minecraftforums answer quickly?
#1148 [17:08] <slmrojo> wurst is against the Eula and you can get your account terminated
#1149 [17:08] <slmrojo> So we don't deal with that here
#1150 [17:08] <CoralReefs> im not looking for help on wurst
#1151 [17:08] <CoralReefs> just on vanilla 1.9.4
#1152 [17:08] <slmrojo> well wait for someone else b/c i don't know much
#1153 [17:09] <CoralReefs> im going to reinstall mc
#1154 [17:09] <CoralReefs> to delete minecraft do i just press delete from %appdata%?
#1155 [17:10] <slmrojo> when the .minecraft folder is selected
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#1158 [17:12] <CoralReefs> slmrojo
#1159 [17:12] <slmrojo> wat
#1160 [17:12] <CoralReefs> do u know what tf nativelog is?
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#1162 [17:13] * dimmy [dimmy@notlogged] has joined #minecrafthelp
#1163 [17:13] <slmrojo> http://www.minecraftforum.net/forums/minecraft-discussion/recent-updates-and-snapshots/2523280-how-do-i-stop-nativelog-txt-appearing-on-desktop
#1164 [17:15] <CoralReefs> yay it didnt crash ^-^
#1165 [17:16] <EthanH2014> I am getting the "Lack of updated graphics drivers" error after converting to windows 10. I have ran the driver update utility, didn't do anything. Here is my DxDiag: http://paste.ubuntu.com/16369924/
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#1167 [17:16] * Trai_Duh [Trai_Duh@notlogged] has joined #minecrafthelp
#1168 [17:16] <FullofBesos> TRAI NEEDS HELPPPPPPPP can u help him please xD! ^^
#1169 [17:17] <Trai_Duh> ....
#1170 [17:17] <FullofBesos> hello?
#1171 [17:18] <FullofBesos> TRAI!
#1172 [17:18] <FullofBesos> TRAI
#1173 [17:18] <FullofBesos> TRAI
#1174 [17:18] <FullofBesos> TRAI
#1175 [17:18] <FullofBesos> TRAI
#1176 [17:18] * Absol kicked FullofBesos from #minecrafthelp (Reason: ullofBesos :Stop spamming)
#1177 [17:18] <Trai_Duh> .....
#1178 [17:18] <Trai_Duh> XDDD
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#1180 [17:18] <Trai_Duh> sooo Absol can i get some help?
#1181 [17:18] <slmrojo> Absol, is a bot
#1182 [17:18] <Trai_Duh> damn
#1183 [17:19] <Trai_Duh> so stupid....
#1184 [17:19] <slmrojo> what do you need help with?
#1185 [17:19] <slmrojo> but i'm not that good
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#1187 [17:19] <slmrojo> actually have to go do bye
#1188 [17:19] <bubbles> im back
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#1190 [17:20] <EthanH2014> anyone have any idea on my issue?
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#1196 [17:29] <DoggoGame> hello
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#1198 [17:30] <DoggoGame> hola
#1199 [17:30] * ShaRose [ShaRose@notlogged] has quit. (Remote host closed the connection)
#1200 [17:30] <DoggoGame> necesito
#1201 [17:30] <DoggoGame> ayuda
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#1205 [17:31] <DoggoGame> I'm sorry but I an stolen my premium account and I would like to communicate with someone even help me
#1206 [17:32] <DoggoGame> i need help
#1207 [17:33] <DoggoGame> please urgent need to communicate with someone
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#1209 [17:34] <GreyVulpine> DoggoGame - We can only direct you to Mojang Support
#1210 [17:34] <GreyVulpine> DoggoGame - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#1212 [17:35] <Reddy> Hey guys, I need sme help with the Pixel Format thing. I have some missing drivers, I think.
#1213 [17:35] <GreyVulpine> Reddy - Got a dxdiag link?
#1214 [17:35] <Reddy> yeah
#1215 [17:35] <Reddy> I pasted it on Ubuntu
#1216 [17:35] <GreyVulpine> Link please
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#1218 [17:35] <Reddy> http://paste.ubuntu.com/16370064/
#1219 [17:36] <Reddy> I just got this pc.
#1220 [17:38] <GreyVulpine> Reddy - Download and install: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
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#1225 [17:44] <Reddy> It's gonna install. Gonna close my browser. Thanks for helping.
#1226 [17:44] <marsey> some servers are saying not reachable what does that exactly mean?
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#1231 [17:46] <marsey> some servers are saying unreachable what does that exactly mean?
#1232 [17:46] <mattym> marsey, That they are offline, or for some other reason you cannot connect to them
#1233 [17:47] <marsey> well i tried with my other computer and the server was fine it just wont work now :/
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#1236 [17:48] <mattym> marsey, Can you get onto any server?
#1237 [17:48] <marsey> yes
#1238 [17:49] <mattym> marsey, Then the ones you are having issues with are either offline or otherwise unreachable.
#1239 [17:49] <marsey> oh ok thanks for your help.
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#1251 [18:20] <hi> hello?
#1252 [18:20] <hi> i have an issue with minecraft screen resolution
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#1271 [19:20] <needhelp> Everytime I open minecraft it opens a crash report. I updated my drivers but it still dosnt work. what do i do?
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#1273 [19:22] <mattym> needhelp, Do you have the link to your dxdiag report? If so please post the link in this chat.
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#1275 [19:22] <needhelp> http://paste.ubuntu.com/16370636/
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#1283 [19:34] <frews> http://paste.ubuntu.com/16370746/ minecraft no abre
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#1286 [19:40] <Frosty0806> hey why the fuck has microsoft ruined minecraft with this eula bullshit?
#1287 [19:40] <Absol> Frosty0806: Please keep it civil
#1288 [19:41] <slmrojo> b/c Microsoft likes to ruin things like minecraft and Xbox
#1289 [19:41] <CubeTheThird> the EULA was established by Mojang
#1290 [19:41] <urielsalis> slmrojo, no
#1291 [19:41] <Frosty0806> idgaf
#1292 [19:41] <slmrojo> yes
#1293 [19:41] <urielsalis> Frosty0806, they gave 20 months, and previously they werent allowed to monetize at all
#1294 [19:41] <slmrojo> urielsalis, waht are you talking about
#1295 [19:41] <urielsalis> slmrojo, <slmrojo> b/c Microsoft likes to ruin things like minecraft and Xbox
#1296 [19:41] <Frosty0806> idrc
#1297 [19:41] <Frosty0806> how long they gave it
#1298 [19:42] <Frosty0806> if there is an issue
#1299 [19:42] <Frosty0806> tell the parents
#1300 [19:42] <slmrojo> wow
#1301 [19:42] <urielsalis> ??> Frosty0806 mp/blacklist
#1302 [19:42] <Absol> Frosty0806: As a result of non-compliance with the Minecraft EULA, Mojang has implemented a blacklist to block connection with violating servers.
#1303 [19:42] <Absol> Frosty0806: This may result in error messages such as "Can not connect to server, network unreachable". #minecrafthelp will not assist in attempts to bypass this, or discuss reasoning for blocking said servers.
#1304 [19:42] <urielsalis> Frosty0806, and we wont discuss it further here
#1305 [19:42] <CubeTheThird> Frosty0806, this chatroom is for tech support, not discussing the EULA. If you want to complain about it, do so on a forum somewhere
#1306 [19:43] <slmrojo> ??
#1307 [19:43] <slmrojo> how do you list all the factoids?
#1308 [19:44] <urielsalis> ??> slmrojo index
#1309 [19:44] <Absol> slmrojo: See https://cp.ae97.net/factoid for the Absol Database System
#1310 [19:44] <slmrojo> thanks!
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#1312 [19:48] <slmrojo> was going to read all that then realised how long it is
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#1314 [19:49] <jojo_> gdggfddf
#1315 [19:49] <jojo_> jjjjjj
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#1317 [19:55] <slmrojo> any german speakers here?
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#1334 [20:34] <Buzz_> how to fix java.net.SocketException: unable to reach server
#1335 [20:34] <urielsalis> Buzz_, what server?
#1336 [20:35] * okumara21 [okumara21@notlogged] has quit. (Ping timeout: 195 seconds)
#1337 [20:35] <Buzz_> mean it saysnetwork is unreaable but ip: timelesspvp.net
#1338 [20:36] <urielsalis> ??> Buzz_ mp/blacklist
#1339 [20:36] <Absol> Buzz_: As a result of non-compliance with the Minecraft EULA, Mojang has implemented a blacklist to block connection with violating servers.
#1340 [20:36] <Absol> Buzz_: This may result in error messages such as "Can not connect to server, network unreachable". #minecrafthelp will not assist in attempts to bypass this, or discuss reasoning for blocking said servers.
#1341 [20:37] * Ahoa [Ahoa@notlogged] has joined #minecrafthelp
#1342 [20:37] <urielsalis> Ahoa, changing your name doesnt change the answer
#1343 [20:38] <Ahoa> Java.net.socketexception : network is unreachable ip: timelesspvp.net
#1344 [20:38] <urielsalis> Ahoa, changing your name doesnt change the answer
#1345 [20:38] <Ahoa> Had to reset browser
#1346 [20:38] <urielsalis> ??> Ahoa mp/blacklist
#1347 [20:38] <Absol> Ahoa: As a result of non-compliance with the Minecraft EULA, Mojang has implemented a blacklist to block connection with violating servers.
#1348 [20:38] <Absol> Ahoa: This may result in error messages such as "Can not connect to server, network unreachable". #minecrafthelp will not assist in attempts to bypass this, or discuss reasoning for blocking said servers.
#1349 [20:39] <Ahoa> I had to reset my browser
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#1351 [20:39] <Buzz_> I had to reset my browser
#1352 [20:40] <urielsalis> ??> Buzz_ mp/blacklist
#1353 [20:40] <Absol> Buzz_: As a result of non-compliance with the Minecraft EULA, Mojang has implemented a blacklist to block connection with violating servers.
#1354 [20:40] <Absol> Buzz_: This may result in error messages such as "Can not connect to server, network unreachable". #minecrafthelp will not assist in attempts to bypass this, or discuss reasoning for blocking said servers.
#1355 [20:40] * BuzzLightYear [BuzzLightYear@notlogged] has joined #minecrafthelp
#1356 [20:40] <BuzzLightYear> Please
#1357 [20:41] <BuzzLightYear> Just listen my browser shut down
#1358 [20:41] <urielsalis> ??> BuzzLightYear mp/blacklist
#1359 [20:41] <Absol> BuzzLightYear: As a result of non-compliance with the Minecraft EULA, Mojang has implemented a blacklist to block connection with violating servers.
#1360 [20:41] <BuzzLightYear> I had o reset
#1361 [20:41] <Absol> BuzzLightYear: This may result in error messages such as "Can not connect to server, network unreachable". #minecrafthelp will not assist in attempts to bypass this, or discuss reasoning for blocking said servers.
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#1363 [20:42] <Stingray> Hello may I have some help
#1364 [20:42] <urielsalis> Stingray, We know you are just changing your name
#1365 [20:42] <Stingray> But I'm not joking
#1366 [20:42] <urielsalis> Stingray, and I gave you the answer, 5 times
#1367 [20:42] <Stingray> Hear me out
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#1369 [20:42] <Stingray> My browser was shutdown
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#1371 [20:43] <CubeTheThird> ?? mp/blacklist
#1372 [20:43] <Absol> mp/blacklist: As a result of non-compliance with the Minecraft EULA, Mojang has implemented a blacklist to block connection with violating servers.
#1373 [20:43] <Absol> mp/blacklist: This may result in error messages such as "Can not connect to server, network unreachable". #minecrafthelp will not assist in attempts to bypass this, or discuss reasoning for blocking said servers.
#1374 [20:43] <Stingray> Please just help one time
#1375 [20:43] <urielsalis> Stingray, 6 is not enough?
#1376 [20:43] <CubeTheThird> Stingray, read what Absol just said
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#1379 [20:45] <Stingray> Oh I see it now I thought I was blacklisted so the server is blacklisted violating the Eula rules? Am I right?
#1380 [20:45] <CubeTheThird> yup
#1381 [20:45] <Stingray> Oh ok sorry for causing trouble I should look with my eyes more often thank you very much
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#1383 [20:46] <Stingray> Have a good rest of the day
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#1386 [20:51] <pipo> http://paste.ubuntu.com/16371199/
#1387 [20:52] <CubeTheThird> pipo, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
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#1389 [20:55] <pipo> thanks a lot ...
#1390 [20:55] <DragonXD22> I bought a card activated the account played for a certain period, then I can no longer normal play only demo
#1391 [20:55] <CubeTheThird> DragonXD22, what is your minecraft username?
#1392 [20:56] <DragonXD22> is DragonXD22
#1393 [20:56] <CubeTheThird> DragonXD22, you are most likely logging in with the wrong email
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#1396 [21:04] <DragonXD22> prepaid card minecraft is valid because it says that I have not bought minecraft
#1397 [21:06] <CubeTheThird> DragonXD22, have you tried logging in with a different email?
#1398 [21:08] <DragonXD22> yes, i try
#1399 [21:08] <CubeTheThird> DragonXD22, can you login to account.mojang.com/me ?
#1400 [21:09] <DragonXD22> yes
#1401 [21:10] <CubeTheThird> DragonXD22, do you see your minecraft username on that page?
#1402 [21:12] <DragonXD22> is asking for, redeem your gift code or prepaid gift card.
#1403 [21:13] <CubeTheThird> DragonXD22, hmm if it's not there, and you've tried all your emails, you'll have to contact Mojang
#1404 [21:13] <CubeTheThird> ??> DragonXD22 mojang/email
#1405 [21:13] <Absol> DragonXD22: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1406 [21:13] <Absol> DragonXD22: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1429 [22:13] <whitehealer2006> guys
#1430 [22:13] <whitehealer2006> how do i fix
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#1432 [22:14] <whitehealer2006> Internal Exception: Java.Lang.NullPointerException im done download MCcaffee
#1433 [22:14] <CubeTheThird> whitehealer2006, you removed mcafee?
#1434 [22:14] <whitehealer2006> I mean
#1435 [22:14] <whitehealer2006> wat
#1436 [22:14] <whitehealer2006> ?
#1437 [22:15] <CubeTheThird> whitehealer2006, do you have mcafee installed?
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#1439 [22:15] <whitehealer2006> yes
#1440 [22:15] <whitehealer2006> i installed it
#1441 [22:16] <whitehealer2006> yes CubeTheThird
#1442 [22:16] <whitehealer2006> i installed the mcafee
#1443 [22:16] <CubeTheThird> whitehealer2006, you should remove it. It's known to cause lots of connection issues with Minecraft
#1444 [22:16] <whitehealer2006> ill delete it??
#1445 [22:16] <slmrojo> ?? av/mcafee/uninstall
#1446 [22:16] <Absol> av/mcafee/uninstall: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
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#1449 [22:17] <whitehealer2006> i cancelled it
#1450 [22:17] <whitehealer2006> xD
#1451 [22:17] <whitehealer2006> im almost done installing it
#1452 [22:17] <CubeTheThird> whitehealer2006, you should also run a malware scan while you're at it
#1453 [22:17] <CubeTheThird> ??> whitehealer2006 av/adwcleaner
#1454 [22:17] <whitehealer2006> but how do i fix this Internal Exception: Java.Lang.NullPointerException
#1455 [22:17] <Absol> whitehealer2006: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1456 [22:17] <Absol> whitehealer2006: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1457 [22:19] <whitehealer2006> ok im done downloading it
#1458 [22:19] <whitehealer2006> then wat do i do??
#1459 [22:20] <whitehealer2006> ill clean it Cubethe Third
#1460 [22:20] <slmrojo> lol I still don't have a antivirus, should I go get Avast?
#1461 [22:20] <whitehealer2006> i have avast xD
#1462 [22:22] <CubeTheThird> whitehealer2006, if after the cleaning and reboot it still doesn't work, try uninstalling and reinstalling avast
#1463 [22:22] * CubeTheThird gives slmrojo Linux
#1463 [22:22] <CubeTheThird> ;)
#1464 [22:22] <slmrojo> CubeTheThird, why?
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#1466 [22:22] <CubeTheThird> best anti-virus
#1467 [22:22] <slmrojo> I have a 50gb partition to linux mint
#1468 [22:22] <slmrojo> and not really
#1469 [22:23] <slmrojo> there are viruses for linux just a lot more for windows
#1470 [22:23] <slmrojo> and i think it is ubuntu mint actually
#1471 [22:23] <slmrojo> it comes pre-installed with hexchat!
#1472 [22:23] <CubeTheThird> you can literally count the number of malware there are for Linux
#1473 [22:23] <CubeTheThird> and they pretty much all require root access anyways
#1474 [22:24] <CubeTheThird> ubuntu mint? you sure you don't mean MATE?
#1475 [22:24] <slmrojo> idk
#1476 [22:24] <CubeTheThird> lol
#1477 [22:24] <slmrojo> used it b/c windows broke
#1478 [22:24] <slmrojo> yay!
#1479 [22:24] <slmrojo> have it all backed up though
#1480 [22:24] <CubeTheThird> that's why I jumped to Ubuntu initially
#1481 [22:25] <CubeTheThird> though in my case Windows == HDD broke
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#1483 [22:25] <whitehealer2006> Mr Cube
#1484 [22:25] <whitehealer2006> im done cleaning it
#1485 [22:25] <CubeTheThird> whitehealer2006, ok. Does it work now?
#1486 [22:25] <whitehealer2006> then wat do i do now?????
#1487 [22:25] <whitehealer2006> wait
#1488 [22:25] <whitehealer2006> no
#1489 [22:25] <whitehealer2006> it sais
#1490 [22:26] <whitehealer2006> InternalJava
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#1492 [22:26] <slmrojo> sais
#1493 [22:26] <CubeTheThird> brb
#1494 [22:26] <whitehealer2006> CubeThird
#1495 [22:26] <whitehealer2006> wat is the name of ur Luncher
#1496 [22:26] <slmrojo> launcher?
#1497 [22:26] <whitehealer2006> like
#1498 [22:26] <whitehealer2006> Teamexetreme
#1499 [22:26] <whitehealer2006> and
#1500 [22:27] <whitehealer2006> Tagcraft luncher
#1501 [22:27] <slmrojo> just the default minecraft launcher is what we support
#1502 [22:27] <whitehealer2006> yes
#1503 [22:27] <whitehealer2006> mine is
#1504 [22:27] <slmrojo> oh ok
#1505 [22:27] <whitehealer2006> minecraft luncher
#1506 [22:27] <slmrojo> then what is that?
#1507 [22:27] <whitehealer2006> i have
#1508 [22:27] <whitehealer2006> mineshafter too :(
#1509 [22:28] <whitehealer2006> but i dont know how to get skin :(
#1510 [22:28] <whitehealer2006> wait
#1511 [22:28] <whitehealer2006> ill update my java
#1512 [22:29] <whitehealer2006> do u anyone has a server of their own??
#1513 [22:29] <whitehealer2006> hello!!
#1514 [22:30] <whitehealer2006> im the one's who talking here
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#1522 [22:47] <FoX_2129> http://paste.ubuntu.com/16371930/
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#1525 [22:50] <FoX_2129> Help, my minecraft has been krashed http://paste.ubuntu.com/16371930/
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