#1 [00:00] * Dave is now known as Guest54048
#2 [00:00] <Guest54048> my minecraft is not working
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#10 [00:35] <pichayaponr> pichayaponr
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#21 [00:49] <Geekz> Guys im not able to update my minecraft
#22 [00:50] <Geekz> Ill show my console
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#31 [01:17] <ikoga1996> Hello i have problem apparently i think its because my video chipset on my laptop to play minecraftt someone can help me to solve this
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#38 [02:32] <Alisha> hello i have a minecraft account i have my email details for minecraft and the passowrd but i have forgotten my username
#39 [02:34] <Alisha> i need my username to be able to download minecraft again and i forgotten it
#40 [02:36] <Alisha> hello?
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#42 [02:40] <thodoris> ok
#43 [02:41] <thodoris> ok
#44 [02:41] <thodoris> im grece
#45 [02:42] <thodoris> I am Greek
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#48 [02:47] <thodoris> щл
#49 [02:47] <thodoris> ok
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#52 [02:51] <Anmar7> hello, am having trouble joining servers in 1.9 everytime i join it from 1.9, mc crashes
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#57 [02:54] <MasterDisaster00> hello, am having trouble using 1.9, everytime i join a public server in 1.9 mc crashes
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#73 [03:50] <MrIglastyy> Hello, i want to play with my friends on server but i have error that its showing "unknown host" and for them same ip is working
#74 [03:51] <DarkChroma> is your server local?
#75 [03:51] <MrIglastyy> nope
#76 [03:52] <DarkChroma> is it connectable in other PC?
#77 [03:52] <MrIglastyy> its not hosted by me and my friends its just public server
#78 [03:52] <MrIglastyy> at home i have only 1 pc
#79 [03:52] <DarkChroma> Yeah. thinks so
#80 [03:52] <DarkChroma> and friend can connect to it.
#81 [03:53] <MrIglastyy> yes using same ip which is not working for me
#82 [03:53] <DarkChroma> Alright, what antivirus software do you have?
#83 [03:53] <MrIglastyy> i dont have antivirus software
#84 [03:53] <DarkChroma> Hm.
#85 [03:54] <DarkChroma> What OS are you using?
#86 [03:54] <MrIglastyy> firewall is switched off
#87 [03:54] <MrIglastyy> im using win 8.1
#88 [03:54] <DarkChroma> ??> MrIglastyy tools/hjt
#89 [03:54] <Absol> MrIglastyy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#90 [03:54] <Absol> MrIglastyy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#91 [03:54] <DarkChroma> Do it and send us link
#92 [03:55] <MrIglastyy> okay give me a secound
#93 [03:56] <MrIglastyy> http://paste.ubuntu.com/16386558/
#94 [03:57] <DarkChroma> Thinks Hamachi is causing problem
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#96 [03:58] <MrIglastyy> hamachi is switched off
#97 [03:59] <DarkChroma> ??> MrIglastyy tools/adwcleaner
#98 [03:59] <MrIglastyy> its wired little bit couse at website of serwer there is ip and im puting it in to mc and its showing unknow host
#99 [03:59] <DarkChroma> is it http on it?
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#101 [04:00] <MrIglastyy> on ip or website?
#102 [04:00] <DarkChroma> ip
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#105 [04:00] <MrIglastyy> nope there is no any http
#106 [04:02] <DarkChroma> ??> MrIglastyy tools/adw
#107 [04:02] <DarkChroma> ...
#108 [04:02] <DarkChroma> ??< index
#109 [04:03] <MrIglastyy> w8 i will restart pc
#110 [04:04] <DarkChroma> ??> av/ adwcleaner
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#113 [04:08] <MrIglastyy> okay im back
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#117 [04:19] <MrIglastyy> Hi i have problem with some minecraft server its showing that its unknow host, all my friends are using same ip and its working for them.
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#125 [04:24] <Andrio> What IP?
#126 [04:26] <MrIglastyy> s.xtremcraft.pl ip
#127 [04:27] <MrIglastyy> for me is showing unknow host
#128 [04:34] <Andrio> Doesn't look like an existing domain name.
#129 [04:34] <Andrio> Their website is down too...
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#141 [04:58] <Miizu> Hello, i have problems with reseting my security questions. Evry time im trying to reset them im getting the message "Error! An e-mail was already sent within the last two hours, try again in a while." But i have tried to wait 12hours but im still getting the same message... Please help me ;-)
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#143 [05:00] <k_> ------------------ System Information ------------------ Time of this report: 5/13/2016, 17:44:42 Machine name: U-PC Operating System: Windows 10 專業版 64-bit (10.0, Build 10586) (10586.th2_release_sec.160328-1908) Language: Chinese (Traditional) (Regional Setting: Chinese (Traditional)) System Manufacturer: System manufacturer System Model: System Product Name
#144 [05:00] <k_> ------------------ System Information ------------------ Time of this report: 5/13/2016, 17:44:42 Machine name: U-PC Operating System: Windows 10 專業版 64-bit (10.0, Build 10586) (10586.th2_release_sec.160328-1908) Language: Chinese (Traditional) (Regional Setting: Chinese (Traditional)) System Manufacturer: System manufacturer System Model: System Product Name
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#148 [05:04] <k_> ------------------ System Information ------------------ Time of this report: 5/13/2016, 17:44:42 Machine name: U-PC Operating System: Windows 10 撠平��� 64-bit (10.0, Build 10586) (10586.th2_release_sec.160328-1908) Language: Chinese (Traditional) (Regional Setting: Chinese (Traditional)) System Manufacturer: System manufacturer System Model: System Product Name
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#150 [05:20] <nazna> whenever i click play, there will be Java Binary Stopped working. is there anyway i can fix it?
#151 [05:21] <nazna> I'm on windows 10, Minecraft Launcher 1.6.61, Minecraft 1.9.4
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#157 [05:40] <nacktack> I am unable to run my minecraft, getting a "Pixel format not accelerated" error message. I've updated my drivers through the intel web site yet it didn't help, what to do?
#158 [05:40] <nacktack> http://paste.ubuntu.com/16387117/
#159 [05:41] <nacktack> I've pasted my dxdiag page
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#162 [05:51] <alcantara> help me please
#163 [05:53] <alcantara> help me pleaseeeeeeeeeeee
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#169 [06:00] <Genre1001> Hello can someone help me with this problem: The state engine was in incorrect state SERVER_STOPPING and forced into state SERVER_STOPPED
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#175 [06:11] <McGlass> Hi! When I try to connect to some of the multiplayer servers, it says "Failed to connect to server, 'Outdated Server!'". I currently have 1.9.4. What do I do?
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#178 [06:12] * PROJECT__Fiora [PROJECT__Fiora@notlogged] has joined #minecrafthelp
#179 [06:12] <PROJECT__Fiora> hello?
#180 [06:12] <PROJECT__Fiora> anyone german?
#181 [06:12] <Andrio> McGlass, consider switching to the version of Mnecraft that the server uses.
#182 [06:12] <Andrio> ??> McGlass launcher/change-version
#183 [06:12] <Absol> McGlass: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#184 [06:13] <PROJECT__Fiora> i need help
#185 [06:13] <PROJECT__Fiora> :c
#186 [06:14] <McGlass> Oh! Thank you! I'll try that! :)
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#188 [06:14] <Andrio> Genre1001, where are you seeing that?
#189 [06:16] <McGlass> It worked! Thank you for your help!
#190 [06:17] <Andrio> no problem..
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#195 [06:22] <Sharpadogge> hello, i need help
#196 [06:22] <Anna> With what exactly?
#197 [06:23] <Sharpadogge> mojang.com say "invalid email or password" . i never changed my password and I dont get any email, if I request one
#198 [06:24] <Anna> Are you sure you checked the right email? Including the spam or trash folders?
#199 [06:24] <nazna> I need Help. It always say "Java PLatform SE Binary has stopped working" after i click PLay. Is there anyway i can fix this?
#200 [06:25] <Sharpadogge> i emptied all my emails before, and i get nothing. my spam folder is empty too
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#202 [06:30] <JuicyPro> What does the EOFException mean, and how do I fix it
#203 [06:30] <Andrio> It stands for End of File
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#205 [06:30] <Andrio> But it applies to other things too, like a network connection that's been closed.
#206 [06:30] <Andrio> Where are you seeing that?
#207 [06:30] <Andrio> Where are you seeing that?
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#209 [06:31] <JuicyPro> When trying to login to accounts
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#212 [06:32] <Andrio> Mhm
#213 [06:32] <Andrio> What's the complete exception message?
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#215 [06:33] <JuicyPro> Let me get it
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#217 [06:35] <Sharpadogge> Andrio, do you know, why my account details are wrong (I have not changed them) and i dont get any email from "forgot password" function? (spam folder is empty too)
#218 [06:35] <Bas> Hey Guys i got a question the launcher said that my graphic driver is outdated but i updated the drivers
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#220 [06:36] <Andrio> Sharpadogge, either the email address on your account was changed, or your email system is bad.
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#222 [06:37] <Andrio> Either way you'll need to contact Mojang to have the address updated.
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#224 [06:37] <JuicyPro> Sorry but we could not Connect to the servers please make sure that you are online and Minecraft is not blocked (EOFException:SSL peer shut down incorrectly
#225 [06:38] <Andrio> ??> Sharpadogge scold/PM
#226 [06:38] <Andrio> mm
#227 [06:38] <Absol> Sharpadogge: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
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#229 [06:38] <Sharpadogge> okay sorry
#230 [06:38] <JuicyPro> ThAt is the error messqge
#231 [06:39] <Andrio> JuicyPro, I'm not sure what causes that
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#233 [06:39] <Andrio> Sharpadogge, indeed, Gmail has always served me well too.
#234 [06:42] <Sharpadogge> Andrio, what can I do, if email is not working? is there an another way to fix it? with security questions or smth like that?
#235 [06:43] * dominickoesno [dominickoesno@notlogged] has joined #minecrafthelp
#236 [06:43] <Andrio> Supposedly there is, but I've never heard of that actually working.
#237 [06:44] <dominickoesno> Hi, I have a problem connecting to all of my minecraft servers, I can't connect to all of them and it writes Bungeecord 1.8x, 1.9x on the top, why is this happening?
#238 [06:44] <Andrio> dominickoesno, do you know what BungeeCord is?
#239 [06:44] <dominickoesno> No I dont
#240 [06:44] <Andrio> Sharpadogge, see https://help.mojang.com/customer/portal/articles/901432.
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#242 [06:45] <Andrio> dominickoesno, it's basically a proxy server that allows players using Minecraft 1.8.9 or 1.9.0 to join.
#243 [06:45] * willies952002 [willies952002@notlogged] has quit. (Quit: ERROR | Something Really Bad Probably Just Happened!)
#244 [06:45] <Andrio> Try switching to version 1.9.2 or 1.9.0
#245 [06:45] <Andrio> ??> dominickoesno launcher/change-version
#246 [06:45] <Absol> dominickoesno: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#247 [06:47] <dominickoesno> Ok, so I have to migrate my account?
#248 [06:47] * willies952002 [willies952002@notlogged] has joined #minecrafthelp
#249 [06:47] <dominickoesno> My account is already a mojang account
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#251 [06:48] <Andrio> Then no.
#252 [06:48] <Sharpadogge> Okay, this is weird. Now i change my password somehow, but minecraft is still telling me, my login data is wrong
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#255 [06:50] <Andrio> ??> Sharpadogge login/throttle
#256 [06:50] <Absol> Sharpadogge: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#257 [06:50] <Absol> Sharpadogge: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#258 [06:50] <Absol> Sharpadogge: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#260 [06:51] <Sharpadogge> okay, i will try
#261 [06:51] <dominickoesno> So what do I do so I can play on a server again? Absol, I don't understand the link that you sent me
#262 [06:52] <dominickoesno> Can you possibly guide me on how to migrate my account or anything I should do to get the servers running again?
#263 [06:52] <dominickoesno> So what is BungeeCord?
#264 [06:52] <dominickoesno> I'm really confused
#265 [06:53] <Andrio> dominickoesno, we never gave you a link.
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#267 [06:53] <Andrio> ??> dominickoesno launcher/change-version
#268 [06:53] <Absol> dominickoesno: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#269 [06:53] <dominickoesno> Oh, that was for sharpadogge, sorry
#270 [06:53] <Andrio> mm
#271 [06:54] <dominickoesno> Oh, so I just change the version?
#272 [06:54] <Andrio> Yes.
#273 [06:54] <Andrio> Try 1.9.2 or 1.9.0
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#275 [06:54] <dominickoesno> To what version should I change to?
#276 [06:54] <dominickoesno> Ok thanks
#277 [06:55] <Andrio> That server is apparently running custom software that lets you join from 1.8 or 1.9, but doesn't recognise 1.9.4.
#278 [06:55] <mimozaelmazi1> why my minecraft is not respoding ???
#279 [06:55] <mimozaelmazi1> someone helpp plz
#280 [06:55] <dominickoesno> Oh my god you guys are lifesavers!!!
#281 [06:55] <dominickoesno> Thank you
#282 [06:56] * Xxx_LuisPvP_xxX [Xxx_LuisPvP_xxX@notlogged] has joined #minecrafthelp
#283 [06:56] <Xxx_LuisPvP_xxX> I NEED HELP
#284 [06:56] <mimozaelmazi1> i need help
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#286 [06:58] <Xxx_LuisPvP_xxX> I'm the bug minecraft ' ' crash report '' and already tried everything and nothing works I do ???
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#304 [07:36] <FazeToastGaming> PLS HELP!
#305 [07:36] <FazeToastGaming> mY account is hacked or bugged
#306 [07:37] <FazeToastGaming> ever since before you updated the minecraft.net page, i was fine
#307 [07:37] <FazeToastGaming> but now when its updated, I CANT LOG IN
#308 [07:37] <FazeToastGaming> I would spam and spam
#309 [07:38] <FazeToastGaming> my login
#310 [07:38] <Andrio> That doesn't help.
#311 [07:38] <Andrio> That'd only get your IP address blocked temporarily
#312 [07:38] <FazeToastGaming> And time from time after multiple trys it would finnaly work
#313 [07:38] <Andrio> What happens when you tried to log in?
#314 [07:38] <Andrio> hm
#315 [07:39] <FazeToastGaming> wel it would say invalid credentials
#316 [07:39] <FazeToastGaming> but before it was fine
#317 [07:39] <FazeToastGaming> idk
#318 [07:39] <FazeToastGaming> I tried resetting password so i sent to my mc email
#319 [07:39] <FazeToastGaming> i reset my password
#320 [07:39] <FazeToastGaming> but
#321 [07:39] <FazeToastGaming> it wouldn't work
#322 [07:40] <FazeToastGaming> so i tried different emails
#323 [07:40] <FazeToastGaming> and it wouldn't work
#324 [07:40] <FazeToastGaming> and also
#325 [07:40] <FazeToastGaming> yesterday,
#326 [07:40] <FazeToastGaming> when i was on my mc launcher i was still authenticated into my account
#327 [07:40] <FazeToastGaming> but then,
#328 [07:40] <FazeToastGaming> today,
#329 [07:40] <Andrio> Did you get the email from those attempts to reset your password?
#330 [07:40] <FazeToastGaming> it told me to log in
#331 [07:41] <FazeToastGaming> yes
#332 [07:41] <FazeToastGaming> i did
#333 [07:41] <FazeToastGaming> but today
#334 [07:41] <Andrio> ok.
#335 [07:41] <FazeToastGaming> it asked me to login
#336 [07:41] <FazeToastGaming> but it had my name rmembered
#337 [07:41] <FazeToastGaming> so i clicked play
#338 [07:41] <FazeToastGaming> but it reported back: "Failed to authenticate"
#339 [07:42] <FazeToastGaming> and I have not changed my mc name
#340 [07:42] <FazeToastGaming> in fact
#341 [07:42] <FazeToastGaming> when i still had my account
#342 [07:42] <FazeToastGaming> it said i had to wait 15 more days to change my name
#343 [07:43] <FazeToastGaming> yep
#344 [07:43] <Andrio> Well, that's normal if you've just reset your password.
#345 [07:43] <FazeToastGaming> no
#346 [07:43] <FazeToastGaming> like
#347 [07:44] <FazeToastGaming> i tried logging in with the emails i had
#348 [07:44] <FazeToastGaming> and i entered my new password...
#349 [07:44] <FazeToastGaming> but it didn't work
#350 [07:44] <FazeToastGaming> it would say
#351 [07:44] <FazeToastGaming> wrong user or pass
#352 [07:44] <FazeToastGaming> or instead
#353 [07:44] <FazeToastGaming> invalid credentials
#354 [07:44] <FazeToastGaming> but it doesn't make sense
#355 [07:45] <FazeToastGaming> since i use my moms account
#356 [07:45] <FazeToastGaming> and shes over 18
#357 [07:45] <FazeToastGaming> and she has a cred cardd n everything
#358 [07:45] <Andrio> See if this page helps: https://help.mojang.com/customer/portal/articles/781529
#359 [07:45] <FazeToastGaming> k
#360 [07:46] <FazeToastGaming> hmmm
#361 [07:46] <FazeToastGaming> lemme see if thats wot it says to my launcher
#362 [07:46] <FazeToastGaming> yes, it does
#363 [07:47] <FazeToastGaming> sooo'gues ill wait
#364 [07:47] <FazeToastGaming> go do something else
#365 [07:47] <Andrio> mm
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#369 [07:48] <FazeToastGaming> dang it
#370 [07:48] <FazeToastGaming> sorry to disconnect
#371 [07:48] <FazeToastGaming> sorry to disconnect
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#388 [08:33] <junior> junior
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#391 [08:37] <Miizu> #minecrafthelp
#392 [08:37] <Miizu> Someone here?
#393 [08:38] <Miizu> Oket... then i should leave or?
#394 [08:38] <CubeTheThird> Miizu, do you need something?
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#397 [08:40] <Miizu> Hello, i have problems with reseting my security questions. Every time im trying to reset them im getting this message: "Error! An e-mail was already sent within the last two hours , try again in a while. But i have tried to wait 12 hours but im still getting the same message... help me
#398 [08:40] <CubeTheThird> Miizu, and I assume you've not received the email?
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#402 [08:42] <Miizu> No i never got any emails about it...
#403 [08:42] <Miizu> CubeTheThird
#404 [08:42] <CubeTheThird> Miizu, then you'll have to contact Mojang
#405 [08:42] <CubeTheThird> ??> Miizu mojang/email
#406 [08:42] <Absol> Miizu: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#407 [08:42] <Absol> Miizu: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#417 [09:04] <wolffjesgames> hello
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#419 [09:05] <wolffjesgames> my minecraft account I have refrese
#420 [09:05] <wolffjesgames> hies dont work
#421 [09:06] <wolffjesgames> ant he see this is wrong
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#427 [09:10] <wolffjesgames> help me
#428 [09:10] <wolffjesgames> help me ls
#429 [09:10] <Nexus> I just reset my mojang password and now I can't get into my MC account. PLS help
#430 [09:11] <wolffjesgames> I can help jou
#431 [09:11] <Nexus> thx
#432 [09:11] <wolffjesgames> can't
#433 [09:11] <Nexus> oh
#434 [09:11] <wolffjesgames> I can't help you
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#442 [09:17] <Andrio> What happens when you try, Nexus?
#443 [09:17] <Nexus> Unknown e-mail address or password.
#444 [09:17] <Andrio> mm
#445 [09:17] <Andrio> ??> Nexus login/throttle
#446 [09:17] <Absol> Nexus: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#447 [09:17] <Absol> Nexus: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#448 [09:18] <Nexus> thx for the help
#449 [09:18] <Andrio> You're welcome...
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#453 [09:22] <lucas_412> hello
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#460 [09:33] <Xxjustin300xX> ok so, about realms, i was wondering if there will be a time where mods will be availible, because i plan on doing a mini server with realms on a Technic Launcher modpack
#461 [09:33] <Xxjustin300xX> parden if i misspelled
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#465 [09:36] <Andrio> Maybe, though I doubt it.
#466 [09:36] <Andrio> You can run one yourself.
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#468 [09:36] <Andrio> Or rent from another host.
#469 [09:36] <Xxjustin300xX> i understand that, the problem is i dont want a public server, and i dont want to pay for it either..
#470 [09:37] <Andrio> uh... you know Realms is paid right?
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#472 [09:37] <Xxjustin300xX> well yes, but i dont want a public server, sorry
#473 [09:37] <Andrio> Mm
#474 [09:37] <Xxjustin300xX> i dont know what i was thinking when i typed that, its the morning and im not a morning person
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#476 [09:37] <Andrio> Me neither...
#477 [09:38] <Andrio> If you run your own server, you can use a 'whitelist', so that only players on it can join, much like Realms.
#478 [09:38] <Xxjustin300xX> hmm.. how do i get that? or is it already in the settings for a server?
#479 [09:39] <Andrio> Look in server.properties for the setting, and enter /whitelist in the console
#480 [09:39] <Xxjustin300xX> ah ok, thank you very much
#481 [09:39] <Andrio> No problem.
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#498 [10:01] <OhThatsyou> Hello! I need help from someone who can make my olf Minecraft acc come back. I cant logg in and i dont want to pay one more time....
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#500 [10:02] <OhThatsyou> Im trying to fine something on "help.mojang.com", like so i can mail them or something, cant find annything
#501 [10:03] * onclegerard [onclegerard@notlogged] has quit. (Ping timeout: 195 seconds)
#502 [10:05] <GreyVulpine> OhThatsyou - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#506 [10:09] <higaoplay> olá eu sou do brazil e meu minecraft não abre depois que atualizei para o windows 10!
#507 [10:10] <higaoplay> Eu criei um link do DxDiag, ai está ele: http://paste.ubuntu.com/16389950/
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#519 [10:46] <DaniloHD> SOLO APARECE E LOGO
#520 [10:46] <DaniloHD> PERO NO ABRE
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#528 [11:08] <KiLomps> KiLomps
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#531 [11:11] <GODHE> Yesterday, I purchased and downloaded Minecraft but I am getting extreme lag (FPS are droping from 100 to 2 every second) not only in the game itself, but even on the main starting screen, so the game is unplayable. My gaming computer (Acer Aspire V17 Nitro) easily meets all the requirements and it does not happen in any other game. Could someone help me?
#532 [11:11] <Aptiild> My LAN wont work for some reason.
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#540 [11:36] <OhThatsyou> This is sooo fuckiing shit
#541 [11:36] <Absol> OhThatsyou: Please keep it civil
#542 [11:36] <OhThatsyou> I been w8ing for 2 houers now
#543 [11:36] <OhThatsyou> no help
#544 [11:37] <rymate1234> OhThatsyou, we're unpaid community support ran by volunteers
#545 [11:37] <rymate1234> so what's your problem?
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#547 [11:38] <OhThatsyou> Oh, i didnt know that. Im so sorry. But i need help with my minecraft Acc, i cant play annylonger with this "Mojang" or something
#548 [11:39] <OhThatsyou> The problem is, that someone regestraded an Mojang acc with MY Minecraft acc.... And i cant get it back at al
#549 [11:39] <OhThatsyou> all*
#550 [11:39] <rymate1234> we can't help with account issues here sadly, however if you still have your transaction ID mojang should be able to help you at https://help.mojang.com/customer/portal/emails/new
#551 [11:39] <OhThatsyou> And i cant bring out the transaction ID. Because i buyed the game when the gmae was in like "Beta"
#552 [11:40] <OhThatsyou> What am i suppose to do?
#553 [11:40] <OhThatsyou> I cant bring the transaction ID because its been like 4 5 years now ....
#554 [11:41] <rymate1234> not a lot
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#556 [11:41] <rymate1234> that's the proof of purchase
#557 [11:41] <OhThatsyou> Just say nothing....
#558 [11:41] <Bight> Hello, is anyone here to help?
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#560 [11:41] <OhThatsyou> This is so shit, a fuucking hacker can take my acc and you cant do annything?
#561 [11:41] * Absol kicked OhThatsyou from #minecrafthelp (Reason: hThatsyou :Keep it civilized, you are just a human)
#562 [11:42] <Bight> Whenever I enter a world, my minecraft crashes.
#563 [11:42] * OhThatsme [OhThatsme@notlogged] has joined #minecrafthelp
#564 [11:42] <OhThatsme> are you for real, did you reallt kick me?
#565 [11:42] <OhThatsme> Really *
#566 [11:43] <Bight> Is anyone here to help
#567 [11:43] <rymate1234> OhThatsme, that was a bot because you swore
#568 [11:43] <OhThatsme> Im just so mad
#569 [11:43] <OhThatsme> When a hacker can take my acc, and you dont really care......
#570 [11:43] <rymate1234> OhThatsme, and unfortunately without the proof of purchase there's not a lot mojang can do
#571 [11:43] <rymate1234> and I can't do anything as I don't work for mojang
#572 [11:43] <OhThatsme> So they are going to let the hacker have my acc?
#573 [11:44] <Bight> Please help!
#574 [11:44] <OhThatsme> Why cant they just, unragestrade the Email he used to take my acc, so i can take it back.
#575 [11:44] <Bight> My mc crashes whenever I enter a world.
#576 [11:44] <OhThatsme> And i got my Email and everything!
#577 [11:44] <rymate1234> OhThatsme, because without the proof of purchase they don't know whether you're the hacker or not
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#579 [11:45] <OhThatsme> But they can see that im sitting on the same f@ckin IP as i was when i buyed the acc ??????
#580 [11:45] <rymate1234> no they can't
#581 [11:45] <rymate1234> domestic IP addresses are generally dynamic
#582 [11:45] <rymate1234> it's probably changed in the last 4 - 5 years
#583 [11:46] <OhThatsme> But can i say the card number that was used to buy the game???
#584 [11:46] <rymate1234> mine changes every week
#585 [11:46] <OhThatsme> But can i say the card number that was used to buy the game???
#586 [11:47] <rymate1234> no
#587 [11:47] <OhThatsme> Wow, so they are going to let the hacker play on my acc
#588 [11:47] <OhThatsme> Because he hacked me
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#591 [11:48] <OhThatsme> What is this? I give you (not you you) money and you wont let me play because the hacker took my acc????
#592 [11:48] <OhThatsme> What is this
#593 [11:48] <rymate1234> OhThatsme, if you needed to claim warranty on a laptop, you generally need proof of purchase to do so
#594 [11:48] <OhThatsme> Can you give me a number to call?
#595 [11:48] <rymate1234> it's the same principle here
#596 [11:48] <rymate1234> the proof of purchase confirms that you are the owner of the account
#597 [11:48] <OhThatsme> Well ask the person who have my acc to give the "Transaction ID"
#598 [11:48] <OhThatsme> Then.
#599 [11:49] <rymate1234> the transaction ID is sent to your email
#600 [11:49] <rymate1234> it's only sent once
#601 [11:49] <OhThatsme> Really?
#602 [11:49] <OhThatsme> Well brb then
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#606 [11:49] <Suppa> please help
#607 [11:49] <rymate1234> OhThatsme, here's a list of transaction IDs you can use https://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-
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#609 [11:49] <Guest26138> why hello people
#610 [11:49] <rymate1234> or rather examples
#611 [11:50] <OhThatsme> haha the fun part is
#612 [11:50] <OhThatsme> That it dosent even say "Visa"
#613 [11:50] <OhThatsme> And thats my bank
#614 [11:50] <rymate1234> visa isn't a bank
#615 [11:50] <rymate1234> it's a credit / debit card
#616 [11:50] <OhThatsme> Nodea
#617 [11:50] <Suppa> I'm not managing to migrate my old minecraft account for Mojang because I can not remember the security issues questions
#618 [11:50] <OhThatsme> Nordea is a bank that use Visa
#619 [11:50] <Suppa> I'm not managing to migrate my old minecraft account for Mojang because I can not remember the security issues questions
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#621 [11:51] <Suppa> I'm not managing to migrate my old minecraft account for Mojang because I can not remember the security issues questions
#622 [11:51] <OhThatsme> security questin????????? You just need to type in the name of the acc and Bam like a hacker did on me
#623 [11:52] <rymate1234> Suppa, have you tried https://account.mojang.com/me/changeSecretQuestions
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#625 [11:52] <rymate1234> OhThatsme, it's not quite that simple
#626 [11:52] <OhThatsme> Well yes it is, just look at the website.
#627 [11:53] <Suppa> : / I do not remember the email password that I put a long time that I have this account and not remember password or email account so the questions
#628 [11:53] <OhThatsme> "What Email do you want to take the game from and what Email u want to place it on"
#629 [11:53] <OhThatsme> So izi man
#630 [11:53] <OhThatsme> Like what the F is that
#631 [11:53] <rymate1234> Suppa, you might be a bit screwed then
#632 [11:54] <OhThatsme> https://account.mojang.com/changeemail/request
#633 [11:54] <OhThatsme> Dont tell me its not hard to steal an acc
#634 [11:54] <OhThatsme> Just look at this "servis"
#635 [11:55] <Suppa> but I wanted to migrate to mojang because I can not put skin on my doll: / n can migrate more
#636 [11:55] <Suppa> but I wanted to migrate to mojang because I can not put skin on my doll: / n can migrate more
#637 [11:56] <rymate1234> OhThatsme, you need to be logged in for that to work
#638 [11:56] <OhThatsme> Suppa, it can take time, hes doing this on hes freetime
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#641 [11:56] <OhThatsme> Well im not even logged on, because i dont have an acc on this webbsite
#642 [11:56] <OhThatsme> But i think i will make one so i can clame my acc back.
#643 [11:57] <Suppa> more I can not remember how I do ??
#644 [11:57] <Suppa> more I can not remember how I do ??
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#646 [11:57] <OhThatsme> Can you give me a phone nummber to your "boss" or annything like that
#647 [11:57] <rymate1234> no
#648 [11:58] <OhThatsme> So i can talk to someone and not just type, because you are alone arent you ?
#649 [11:58] <Suppa> more I can not remember how I do ??
#650 [11:58] <rymate1234> no-one here is employed by mojang
#651 [11:58] <Suppa> more I can not remember how I do ??
#652 [11:58] <Suppa> please me help
#653 [11:58] <Suppa> more I can not remember how I do ??
#654 [11:59] <rymate1234> OhThatsme, ok, looks like that page needs you to know your security questions
#655 [11:59] <OhThatsme> So why are this website on Minecrafts webbsite ?
#656 [11:59] <rymate1234> so someone managed to guess your accounts 3 security questions
#657 [11:59] <rymate1234> OhThatsme, it's community support
#658 [11:59] <OhThatsme> I dont even have 3 Securty Wurestion
#659 [11:59] <OhThatsme> Do you even know when i buyed the game ?!?!?
#660 [12:00] <OhThatsme> BACK IN BETA
#661 [12:00] <rymate1234> OhThatsme, so did I
#662 [12:00] <OhThatsme> I didnt need to do stuff like that
#663 [12:00] <OhThatsme> well then u sould know man
#664 [12:00] <Suppa> not remember the 3 questions to ask on the site and I need to migrate your account to mojang: /
#665 [12:00] <rymate1234> and I have security questions on my account
#666 [12:00] <OhThatsme> That u just needed an user name and an Email
#667 [12:00] <OhThatsme> Nothing more......
#668 [12:00] <Suppa> i from brasil
#669 [12:00] <rymate1234> OhThatsme, if you didn't have security questions then they didn't use that form to change your accounts email
#670 [12:00] <rymate1234> "This can only be done by if you previously have secured your account by adding security questions to it.
#671 [12:00] <rymate1234> "
#672 [12:01] <OhThatsme> Dose mojang pay your company to do this support? if i may ask
#673 [12:01] <rymate1234> no company
#674 [12:01] <Suppa> please HEEEEELP
#675 [12:01] <OhThatsme> Suppa, just google your problem lol
#676 [12:01] <OhThatsme> Its on the minecraft forum m8
#677 [12:01] <rymate1234> Suppa, if you have your transaction ID, you might want to contact mojang for your account issue here https://help.mojang.com/customer/portal/emails/new
#678 [12:02] <rymate1234> otherwise you're stuck with your current skin
#679 [12:02] <Suppa> like google will help me remember the 3 questions ??
#680 [12:02] * rymate1234 goes for a bit
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#681 [12:02] <Suppa> guy I bought the account a long time already so I can not remember the 3 questions much less transaction ID
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#683 [12:04] <Suppa> guy I bought the account a long time already so I can not remember the 3 questions much less transaction ID
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#687 [12:08] <OhThatsme> Yes seee ppl with the same problem as me
#688 [12:08] <OhThatsme> What do you do
#689 [12:08] <OhThatsme> Fuuu us right?
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#691 [12:08] <OhThatsme> Because u got the money
#692 [12:08] <OhThatsme> Because u got the money
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#694 [12:10] <OhThatsme> Fun to see companys like this
#695 [12:10] <OhThatsme> I want to play minecraft
#696 [12:10] <OhThatsme> not sit here w8ing
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#699 [12:15] <OhThatsme> Can you give me the phone number to this Mojang company in sweden, i live there.
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#701 [12:15] <OhThatsme> Can you give me the phone number to this Mojang company in sweden
#702 [12:15] <OhThatsme> Can you give me the phone number to this Mojang company in sweden
#703 [12:15] <OhThatsme> Can you give me the phone number to this Mojang company in sweden
#704 [12:15] <OhThatsme> Can you give me the phone number to this Mojang company in sweden
#705 [12:15] * Absol kicked OhThatsme from #minecrafthelp (Reason: hThatsme :Stop spamming)
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#708 [12:15] <OhThatsmee> Can you give me the phone number to this Mojang company in sweden
#709 [12:15] <lilFB> i can not login
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#711 [12:15] <OhThatsmee> Can you give me the phone number to this Mojang company in sweden
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#720 [12:18] <GODHE> I know I shouldn't be asking, but I am waiting for more than hour right now.. So is there someone who could help? :)
#721 [12:20] <OhThatsmee> Dude just sue minecraft
#722 [12:20] <OhThatsmee> They dont give a shit
#723 [12:20] * Absol kicked OhThatsmee from #minecrafthelp (Reason: hThatsmee :Keep it civilized, you are just a human)
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#725 [12:20] <OhThatsmee> im trying to find an phone number
#726 [12:22] <GODHE> Shouldn't that be on Mojang site somewhere?
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#729 [12:28] <OhThatsmee> Nope
#730 [12:29] <OhThatsmee> But i just found a person in sweden who works there so ima mail him, much better then all this, just w8ing for nothing
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#737 [12:34] <OhThatsmee> Someone here?
#738 [12:35] <GODHE> Probably not..
#739 [12:35] <OhThatsmee> I will sue minecraft
#740 [12:35] <OhThatsmee> Because they dont help me at all
#741 [12:36] <OhThatsmee> As soon as they got the money from the game, they dont care at all
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#751 [12:48] <GODHE> Hey, uhm.. I know I shouldn't be asking, but I am waiting for more than hour and half right now, so is there anyone, who could help me?
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#754 [12:51] <drew> i'm having a problem where it says minecraft has crashed but that is when it finishes downloading the newest update, any help on that
#755 [12:53] <drew> it says it has to do with my computer it's self
#756 [12:55] <drew> it says something about updating my graphics drivers, but there is no new updates
#757 [12:55] <drew> because it's genaric
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#759 [12:58] <Xion> hi, i got some problems when i log in
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#762 [13:03] <Ziomex_> i need help
#763 [13:04] <Ziomex_> Russian change my email on majong acc :0 how to back my account?
#764 [13:04] <Ziomex_> The email address associated with your Mojang account has been changed to kaxanarkaman@mail.ru. If you were not the one to request this change, your account may have been compromised.
#765 [13:05] <Ziomex_> i cant use link to back my account ;:(
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#773 [13:10] * nicolajjensen122222 [nicolajjensen122222@notlogged] has joined #minecrafthelp
#774 [13:10] <nicolajjensen122222> Hello
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#777 [13:10] <nicolajjensen122222> I have a problem
#778 [13:10] <nicolajjensen122222> :)
#779 [13:11] <secknv> same
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#781 [13:11] <nicolajjensen122222> dis minecraft is shit
#782 [13:11] <Absol> nicolajjensen122222: Please keep it civil
#783 [13:11] <nicolajjensen122222> sry
#784 [13:11] <nicolajjensen122222> :P
#785 [13:11] <secknv> Anyone know how I can make a custom profile on the latest MC launcher?
#786 [13:11] <nicolajjensen122222> I have purchased minecraft but can only play Demo :(
#787 [13:12] <nicolajjensen122222> how tf do I solve dis
#788 [13:12] <secknv> have you downloaded the mc.exe
#789 [13:12] <secknv> from mojang
#790 [13:12] <nicolajjensen122222> y
#791 [13:12] <secknv> erm
#792 [13:12] <nicolajjensen122222> it is random
#793 [13:12] <secknv> what do you mean
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#796 [13:14] <nicolajjensen122222> I've bought it in 2k11 and downloaded it now. made it a Mojang and now it just say it's a demooo
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#803 [13:16] <secknv> go to https://account.mojang.com
#804 [13:16] <secknv> and log in
#805 [13:16] <secknv> and see what is says
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#811 [13:20] <ali> hi
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#813 [13:21] <nicolajjensen122222> k
#814 [13:21] <ali> hi
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#817 [13:21] <secknv> Question: how to stop mc launcher from redownloading jars? or how can I make custom profiles (analog to the old ver's local version editor) on the latest launcher?
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#823 [13:29] <secknv> lol I just found out my derp
#824 [13:29] <secknv> sorry
#825 [13:31] <ali> hi
#826 [13:32] <ali> can anyone help me
#827 [13:32] <secknv> yes
#828 [13:33] <secknv> what do you need
#829 [13:33] <ali> i want help
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#831 [13:34] <ali> i got a air message its
#832 [13:34] * drew [drew@notlogged] has quit. (Ping timeout: 195 seconds)
#833 [13:34] <ali> java.lang.nullpointer
#834 [13:34] <secknv> what do you want help with
#835 [13:34] <secknv> oh
#836 [13:34] <secknv> crashreports pls
#837 [13:35] <secknv> http://pastebin.com/
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#839 [13:36] <ali> what is pastebin
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#841 [13:36] <secknv> its where you can paste your crashreport
#842 [13:36] <secknv> so I can look at it
#843 [13:36] <secknv> and try to help you
#844 [13:37] <ali> ok
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#848 [13:38] <ali> secknv
#849 [13:40] <secknv> yeo
#850 [13:40] <secknv> yep
#851 [13:40] <secknv> ali
#852 [13:41] <ali> yes
#853 [13:41] <secknv> you called me
#854 [13:41] <ali> can you help mee
#855 [13:41] <secknv> yes I can
#856 [13:41] <ali> now?
#857 [13:42] <secknv> tell me the problem
#858 [13:42] <ali> ive got an air messege
#859 [13:43] <ali> in minecraft
#860 [13:43] <secknv> what is an air message
#861 [13:43] <ali> java.lang.nullpointer
#862 [13:44] <secknv> so what you're saying is: when I run mc it crashes with nullpointer exception?
#863 [13:44] <ali> no when i play multiplayers servers
#864 [13:45] <secknv> the game crashes rwhen you try to join aserver
#865 [13:45] <secknv> ?
#866 [13:45] <ali> yes
#867 [13:46] <secknv> you need to find the crash report
#868 [13:46] <ali> what the crash report
#869 [13:46] <secknv> me, and everyone else are only able to help you if you show us the crash report
#870 [13:46] <secknv> everytime minecraft crashes it saves a crash report
#871 [13:46] <secknv> it's a text file
#872 [13:47] <ali> i dont know what do you mean
#873 [13:48] <secknv> ok
#874 [13:48] <secknv> where did you see the "java.lang.nullpointer"?
#875 [13:49] <ali> in multiplayer server [cube craft]
#876 [13:50] <secknv> i mean, where was it written?
#877 [13:50] <ali> whan i double click the server its come
#878 [13:51] <secknv> so your game did not crash?
#879 [13:52] <ali> no
#880 [13:52] * Gijnel [Gijnel@notlogged] has joined #minecrafthelp
#881 [13:53] <secknv> let me get this straight: when you click to join server, you can't join and the message "java.lang.nullpointer" appears right?
#882 [13:53] <ali> yep
#883 [13:54] <secknv> 1 sec
#884 [13:54] * JoakimGreenDay [JoakimGreenDay@notlogged] has joined #minecrafthelp
#885 [13:55] <secknv> does it say exactly "java.lang.NullPointerException: group"
#886 [13:56] <JoakimGreenDay> i tryed login to minecraft but it only says ''Play Offline'' i am connected to network... i got some viruses including Trojan.Genics but i dont think it is it can i have help with it, i logged out and now i cant even log in!!! it says that the servers maybe got blocked or something! :(
#887 [13:56] <ali> internal exception:java.lang.nullpointer exception
#888 [13:56] <secknv> also if yes, do you have McAfee installed?
#889 [13:56] <secknv> oh
#890 [13:56] <ali> yes
#891 [13:57] <JoakimGreenDay> :I
#892 [13:57] <secknv> 1 sec
#893 [13:58] <secknv> are you playing on keinett launcher?
#894 [13:58] <JoakimGreenDay> me?!?
#895 [13:58] <secknv> no
#896 [13:58] <ali> yes
#897 [13:58] <secknv> ali
#898 [13:58] <JoakimGreenDay> aha
#899 [13:58] <secknv> I know the problem
#900 [13:59] <secknv> do you have the latest version?
#901 [13:59] <ali> yes
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#903 [13:59] * celia [celia@notlogged] has quit. (Client Quit)
#904 [13:59] <secknv> hm
#905 [14:00] * Gijnel [Gijnel@notlogged] has quit. (Quit: Web client closed)
#906 [14:00] <secknv> have you considered using the official minecraft launcher
#907 [14:00] <JoakimGreenDay> Look when i open the minecraft launcher this happens it never been shown before in the launcher Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 3/10) Exception: java.net.SocketException: Unrecognized Windows Sockets error: 10106: create Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 4/10) Exception: java.net.SocketException: Unrecognized
#908 [14:01] <secknv> dude
#909 [14:01] <secknv> your firewall is probably blocking mc
#910 [14:01] <JoakimGreenDay> mine?!?
#911 [14:01] <secknv> try and look into that
#912 [14:01] * Flachziehdackel [Flachziehdackel@notlogged] has joined #minecrafthelp
#913 [14:01] <secknv> yes
#914 [14:01] <JoakimGreenDay> ok?
#915 [14:01] <JoakimGreenDay> but
#916 [14:01] <ali> secknv
#917 [14:01] <JoakimGreenDay> i got alot of viruses can they block it?!?
#918 [14:02] <Flachziehdackel> i forgot the email adress of the account i bought minecraft with, does so know what to do?
#919 [14:02] <ali> secknv
#920 [14:02] <secknv> yes
#921 [14:02] <secknv> calm donw I can only help one at a time
#922 [14:03] <secknv> ali, I think if you use the officail launcher your problem will be fixed
#923 [14:03] <ali> ive got original minecraft
#924 [14:03] <secknv> Flachziehdackel go to https://account.mojang.com/ and look at the options on recovering lost accounts
#925 [14:04] <ali> but i dont have an account
#926 [14:04] <JoakimGreenDay> :( can i please have a solution how to fix his problem ystem.getProperty('os.name') == 'Windows 8.1' System.getProperty('os.version') == '6.3' System.getProperty('os.arch') == 'amd64' System.getProperty('java.version') == '1.8.0_73' System.getProperty('java.vendor') == 'Oracle Corporation' System.getProperty('sun.arch.data.model') == '64' Looking for update Downloading: https://s3.amazonaws.com/Minecraft.Download/launche
#927 [14:04] <Flachziehdackel> already tried that but i didnt found anything helpful
#928 [14:04] <JoakimGreenDay> Flach can u try help me
#929 [14:05] <secknv> joakim
#930 [14:05] <ali> seknv
#931 [14:05] <JoakimGreenDay> yes...
#932 [14:05] <secknv> what is your problem
#933 [14:05] <JoakimGreenDay> mine
#934 [14:05] <JoakimGreenDay> i have ADHD
#935 [14:05] <secknv> no
#936 [14:05] <JoakimGreenDay> and minecraft problems¨
#937 [14:05] <secknv> your mc problem
#938 [14:05] <JoakimGreenDay> aha
#939 [14:05] <JoakimGreenDay> minecraft blocked
#940 [14:05] <secknv> ali what is the ip of the server you want to join
#941 [14:05] <JoakimGreenDay> its something new in the start launcher i never have seen
#942 [14:05] <secknv> what is
#943 [14:06] <ali> play.cubecraft.net
#944 [14:06] <JoakimGreenDay> :I
#945 [14:07] <secknv> ok ali, I just logged in with mc 1.9.4
#946 [14:07] <secknv> what is your mc version
#947 [14:07] <ali> 1.9.4
#948 [14:07] <ali> and 1.9
#949 [14:07] <secknv> why are you useing keinett launcher
#950 [14:08] * Simxn [Simxn@notlogged] has joined #minecrafthelp
#951 [14:08] <ali> because i havent got an account
#952 [14:08] * AU518987077|MD [AU518987077|MD@notlogged] has quit. (Ping timeout: 198 seconds)
#953 [14:08] <secknv> that's the problem
#954 [14:09] <JoakimGreenDay> Sorry, but we could'nt connect to our servers. Please make sure you are online and that Minecraft is not blocked. (SocketException: Unregonized Windows Sockets error: 10106: create) thats what its saying when i am trying to login
#955 [14:09] <secknv> cube craft is a official account only server
#956 [14:09] <secknv> you can't join with keinett
#957 [14:09] <secknv> go play on other server
#958 [14:09] * Simxn [Simxn@notlogged] has quit. (Client Quit)
#959 [14:09] <secknv> one sec joakim
#960 [14:09] <secknv> let me thing
#961 [14:09] <secknv> thin
#962 [14:10] <secknv> think*
#963 [14:10] <JoakimGreenDay> :I is there only us ONLINE IN this chat only thoose i see chatting?!?
#964 [14:10] <ali> can you help me with make a account
#965 [14:10] <JoakimGreenDay> ali... they dont buy u one
#966 [14:10] * game [game@notlogged] has joined #minecrafthelp
#967 [14:10] <JoakimGreenDay> make your own thats your buisness
#968 [14:11] <secknv> you need to buy mc ali
#969 [14:11] <ali> i dont know how
#970 [14:11] <JoakimGreenDay> mojang official site and buy account
#971 [14:11] <secknv> it costs 20€
#972 [14:11] <JoakimGreenDay> ya
#973 [14:11] <secknv> joakim I think I know your problem
#974 [14:11] <JoakimGreenDay> ok :D
#975 [14:11] <secknv> you said you have virus
#976 [14:11] <ali> ihave mc but i havent got a accont
#977 [14:12] <JoakimGreenDay> ya virus
#978 [14:12] <secknv> can you scan your pc and remove virus
#979 [14:12] <JoakimGreenDay> no
#980 [14:12] <secknv> are you on windows?
#981 [14:12] <JoakimGreenDay> i got no good virus delte programs
#982 [14:12] <JoakimGreenDay> my dad uninstalled McAfee cause to download Norton365
#983 [14:12] <JoakimGreenDay> stupid
#984 [14:12] <ali> try hotspot sheild
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#986 [14:12] <secknv> what is your operating sistem
#987 [14:12] <JoakimGreenDay> mine?!?
#988 [14:12] <secknv> yek
#989 [14:12] <JoakimGreenDay> how do i check?
#990 [14:12] <secknv> yes
#991 [14:13] <secknv> go to computer
#992 [14:13] <secknv> right click on my computer
#993 [14:13] <secknv> and click properties
#994 [14:13] <JoakimGreenDay> whaatttttt
#995 [14:13] <JoakimGreenDay> wheres MY COMPUTER
#996 [14:13] <secknv> open the file explorer
#997 [14:14] <JoakimGreenDay> aha
#998 [14:14] <JoakimGreenDay> yes
#999 [14:14] <secknv> rightclick on "my computer"
#1000 [14:14] <secknv> and select properties
#1001 [14:14] <JoakimGreenDay> whats properties in swedish xD
#1002 [14:14] <JoakimGreenDay> i need transalte
#1003 [14:15] <JoakimGreenDay> aha ok
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#1005 [14:15] <secknv> 1 sec
#1006 [14:15] <JoakimGreenDay> omfg this is not easy
#1007 [14:15] <JoakimGreenDay> is my computer on the desctop like explorer
#1008 [14:15] <secknv> wait
#1009 [14:15] <secknv> stop
#1010 [14:15] <JoakimGreenDay> ok XD
#1011 [14:15] <secknv> new method
#1012 [14:15] <JoakimGreenDay> okok
#1013 [14:15] <secknv> can you do something like this
#1014 [14:15] <secknv> http://i.imgur.com/0QW6q0Z.png
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#1016 [14:16] <GODHE> secknv, would you be that kind and help me after Joakim? I am waiting here for more than 2 hours
#1017 [14:16] <JoakimGreenDay> well xD i got windows 8.1 i now remember
#1018 [14:16] <secknv> ok
#1019 [14:16] <GODHE> thanks
#1020 [14:16] <secknv> if you got windows eight there is a good antivirus that comes with windows for free
#1021 [14:16] <secknv> it's called windows defender
#1022 [14:16] <secknv> try to open that program and scan your pc
#1023 [14:17] <JoakimGreenDay> ok
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#1025 [14:17] <JoakimGreenDay> i think i cant but i try
#1026 [14:17] <secknv> godhe what is your problem
#1027 [14:17] * Anarkhi [Anarkhi@notlogged] has joined #minecrafthelp
#1028 [14:17] <AlissonGamer> com os problem drivers
#1029 [14:17] <JoakimGreenDay> it says
#1030 [14:17] <JoakimGreenDay> This app has been inactivated
#1031 [14:18] <secknv> you need to activate it
#1032 [14:18] <JoakimGreenDay> like i use Spyhunter 4
#1033 [14:18] <JoakimGreenDay> ok
#1034 [14:18] <JoakimGreenDay> how to activate?!?
#1035 [14:18] <secknv> there should be buttons somewhere
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#1037 [14:18] <GODHE> I purchased and downloaded minecraft yesterday. My gaming laptop meets all the requierements for the game, but I am getting extreme FPS drops, causing huge lag, so the game is unplayable
#1038 [14:18] <JoakimGreenDay> :I
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#1042 [14:19] <AlissonGamer> My drivers are already updated and not the
#1043 [14:19] <AlissonGamer> My drivers are already updated and not the
#1044 [14:19] <AlissonGamer> My drivers are already updated and not the
#1045 [14:19] <AlissonGamer> My drivers are already updated and not the
#1046 [14:19] <secknv> godhe you need to turn down your settigns
#1047 [14:20] <AlissonGamer> not the
#1048 [14:20] <secknv> godhe try something like this ingame http://i.imgur.com/ktREyNH.png
#1049 [14:20] <secknv> then see if still lag
#1050 [14:21] <AlissonGamer> Você quis dizer: não e os drivers and not drivers
#1051 [14:21] <AlissonGamer> and not drivers
#1052 [14:21] <AlissonGamer> not I log in minecraft
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#1054 [14:22] <secknv> JoakimGreenDay try something like this and look for an "activate button" on this page http://i.imgur.com/Y33WzlI.png
#1055 [14:22] <secknv> AlissonGamer precisa de ajuda com alguma coisa?
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#1059 [14:23] <GODHE> well, I already tried that before, it does not work
#1060 [14:24] <secknv> what is your graphics card
#1061 [14:24] <GODHE> I am not only getting lag in the game itself, even the main screen is lagging
#1062 [14:24] <GODHE> Nvidia
#1063 [14:24] <GODHE> GeForce
#1064 [14:24] <GODHE> Experience
#1065 [14:25] <secknv> erm
#1066 [14:25] <secknv> that's the name of a program
#1067 [14:26] <JoakimGreenDay> i try
#1068 [14:26] <secknv> you need to tell me something like "nvidia gt 300" or "nvidia gtx 980"
#1069 [14:26] <GODHE> OK
#1070 [14:27] <secknv> also godhe, if you open nvidia geforce experience, is should say you graphics card there
#1071 [14:27] <JoakimGreenDay> avasti is taking my computer's privileges I CANT DO ANYTHING i cant activate any other programs the fokn virus has made me not be able to activate something that the virus not like
#1072 [14:27] * doubliers [doubliers@notlogged] has joined #minecrafthelp
#1073 [14:27] <GODHE> OK, I think i get it, NVIDIA GeForce 840m
#1074 [14:28] <secknv> hm
#1075 [14:28] <secknv> that is good enough
#1076 [14:28] <GODHE> I think so
#1077 [14:28] <secknv> I have nvidia 540, 8gb ram, and intel i7
#1078 [14:28] <secknv> and no lag
#1079 [14:28] <GODHE> yeah, it is kinda strange
#1080 [14:29] <secknv> how much ram you have
#1081 [14:29] <GODHE> 8 GB
#1082 [14:29] <JoakimGreenDay> secknv want me to tell u about viruses u git :I i got over 600 threats
#1083 [14:29] <JoakimGreenDay> i got**
#1084 [14:29] <secknv> try this to clean virus https://toolslib.net/downloads/viewdownload/1-adwcleaner/
#1085 [14:30] <JoakimGreenDay> what next
#1086 [14:30] <JoakimGreenDay> wich alternative?!?
#1087 [14:31] <secknv> open the program and click scan
#1088 [14:31] <secknv> after the scan ends, click clean
#1089 [14:32] <JoakimGreenDay> is it BleeepingComputer or something?!?
#1090 [14:33] <secknv> what do you mean
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#1092 [14:33] <JoakimGreenDay> the download for it
#1093 [14:33] <JoakimGreenDay> wheres the download button
#1094 [14:33] <secknv> godhe, I have no idea how to fix your problem
#1095 [14:33] <fggdg> wtf
#1096 [14:34] <fggdg> guys
#1097 [14:34] <secknv> joakim https://toolslib.net/downloads/finish/1/
#1098 [14:34] <fggdg> idk what to do after i copy the URL
#1099 [14:34] <secknv> download from here
#1100 [14:34] <secknv> fggdg what is your problem
#1101 [14:34] <fggdg> i dont know what to do after i copy the URL
#1102 [14:35] <secknv> what url
#1103 [14:35] * Anzhelika|Away is now known as Anzhi
#1104 [14:35] <GODHE> ok
#1105 [14:35] <fggdg> http://paste.ubuntu.com/16396546/
#1106 [14:35] <JoakimGreenDay> DUDE MY EXPLORER EXPLODES SOON IT HAS TOO MANY ADS FOKN VIRUSES
#1107 [14:35] <JoakimGreenDay> YES GOT
#1108 [14:35] <GODHE> so should I contact Mojang?
#1109 [14:35] <secknv> maybe try and google "massive lag mineraft with good computer" godhe
#1110 [14:35] <secknv> sorry I cant help
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#1112 [14:35] <fggdg> its not lag its crash
#1113 [14:35] <JoakimGreenDay> ok its scanning
#1114 [14:36] <secknv> ok
#1115 [14:36] <secknv> I see the crash report
#1116 [14:36] <JoakimGreenDay> i have Trojan.Genics
#1117 [14:36] <secknv> 1 sec and I try to help
#1118 [14:36] <JoakimGreenDay> and ALOT MORE
#1119 [14:36] <fggdg> ok thank you.
#1120 [14:36] <JoakimGreenDay> some infections
#1121 [14:36] <JoakimGreenDay> ransomware.ukash
#1122 [14:36] <secknv> JoakimGreenDay click here and you automatically download adwcleaner https://toolslib.net/downloads/finish/1/
#1123 [14:37] <secknv> then run it, click scan
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#1125 [14:37] <fggdg> scan what?
#1126 [14:37] <GODHE> I have done that, the best I have found was the 1.9 FAQ. I have done everything, what the site says, but nothing changed
#1127 [14:37] <secknv> when scan is done, click "clean"
#1128 [14:37] <fggdg> scan of viruses?
#1129 [14:37] <secknv> fggdg I was talking to someone else
#1130 [14:37] <JoakimGreenDay> DangerousObject.Virus
#1131 [14:37] <JoakimGreenDay> i got alot
#1132 [14:37] <JoakimGreenDay> its scanning
#1133 [14:37] <fggdg> joak your scanning the viruses?
#1134 [14:38] <secknv> fggdg that link is not an MC crash report
#1135 [14:38] <fggdg> i know
#1136 [14:38] <fggdg> for what is that link?
#1137 [14:38] <secknv> it's for some computer's specifications
#1138 [14:39] <secknv> what is your problem then fggdg
#1139 [14:39] <fggdg> do u have any link to scan the viruses cuz i have 34 virus
#1140 [14:39] <fggdg> its mc crash
#1141 [14:39] <secknv> yes
#1142 [14:39] <secknv> use this program
#1143 [14:39] <secknv> https://toolslib.net/downloads/finish/1/
#1144 [14:39] <secknv> it's adwcleaner
#1145 [14:39] <secknv> very good
#1146 [14:39] <fggdg> k im trying now
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#1151 [14:41] <JoakimGreenDay_> THANK U SO FOKN MUCH
#1152 [14:41] <fggdg> seck ur helping me so much thx
#1153 [14:41] <JoakimGreenDay_> i never forget this
#1154 [14:41] * JoakimGreenDay [JoakimGreenDay@notlogged] has quit. (Ping timeout: 195 seconds)
#1155 [14:41] <fggdg> me too bro
#1156 [14:41] <fggdg> i love you seck xD
#1157 [14:41] <JoakimGreenDay_> YA U R AWESOME
#1158 [14:42] <JoakimGreenDay_> the program works
#1159 [14:42] <JoakimGreenDay_> all viruses gone
#1160 [14:42] <fggdg> joak
#1161 [14:42] <JoakimGreenDay_> and im ready to play minecraft
#1162 [14:42] <JoakimGreenDay_> ya?!?
#1163 [14:42] <fggdg> should i select the viruses then click clean?
#1164 [14:42] <JoakimGreenDay_> no just clean the whole shit bro xD it help
#1165 [14:42] <Absol> JoakimGreenDay_: Please keep it civil
#1166 [14:42] <JoakimGreenDay_> :I
#1167 [14:42] <JoakimGreenDay_> ok :(
#1168 [14:42] <fggdg> k thx
#1169 [14:42] <secknv> yes
#1170 [14:43] <JoakimGreenDay_> Absol ive been talking to u before
#1171 [14:43] <JoakimGreenDay_> well bye
#1172 [14:43] <JoakimGreenDay_> and thanks
#1173 [14:43] <JoakimGreenDay_> my dad went afraid that u guys would take into our router and sheet u guys know what u r doing
#1174 [14:43] <secknv> no problem
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#1180 [14:48] <fggdg> mate
#1181 [14:48] <GODHE> OK, secknv, so last question, if you have no idea how to help me, I have no idea how to help me and I haven't found anything, that would have worked (I did everything on the 1.9 FAQ page), is it time to contact Mojang?
#1182 [14:48] <secknv> you can try
#1183 [14:48] <secknv> trying never hurts
#1184 [14:48] <Max1092> My game crashes every time I try to play 1.9
#1185 [14:49] <GODHE> thanks :)
#1186 [14:49] <secknv> if you want help with crashes you need to show me crash reports
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#1188 [14:50] <Graham> I left my xbox on overnight and when I came back to it, I was in the exact same spot, untouched, but all of my inventory and levels disappeared. Why?
#1189 [14:50] <Max1092> This is the first problem I've ever had with my game
#1190 [14:50] * G0vendi [G0vendi@notlogged] has joined #minecrafthelp
#1191 [14:50] <Max1092> I don't know how to make a report
#1192 [14:51] <secknv> minecraft makes crash reports for you
#1193 [14:51] * ali [ali@notlogged] has quit. (Ping timeout: 195 seconds)
#1194 [14:51] <secknv> all you need to do is find them and show them to someone
#1195 [14:51] <Max1092> Oh, okay
#1196 [14:52] <fggdg> seck my problem is i payed to download mc and then download finished but its said there was a problem downloading mc its probably the virusus but the money has been spend and i lost them , i tryed to restore the puchase but nothing happened and i dont wanna spend more money cuz i promised my parents please help
#1197 [14:53] <secknv> you don't pay to download mc
#1198 [14:53] <Max1092> But, I've tried playing on 1.9 for a long time but when my game crashes it says null exception
#1199 [14:53] <fggdg> ?
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#1202 [14:53] <fggdg> i did pay
#1203 [14:53] <secknv> fggdg you only pay to buy and account
#1204 [14:54] <secknv> you can download mc at any time from https://minecraft.net/en/
#1205 [14:54] <fggdg> yea buy pay whats the different
#1206 [14:54] <secknv> Max1092, you have the official bought MC right?
#1207 [14:54] <Max1092> yes
#1208 [14:54] <secknv> fggdg the difference is you can go there and download mc again
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#1210 [14:55] <secknv> Max1092 do you have mcAfee
#1211 [14:55] <secknv> the antivirus
#1212 [14:55] <Max1092> yes
#1213 [14:55] <fggdg> but i have to spend dollars again and i cant pay more money
#1214 [14:55] <secknv> it's a know problem that sometimes mcAfee blocks minecraft sometimes
#1215 [14:55] <secknv> and makes it give null pointer
#1216 [14:56] <Max1092> Okay?
#1217 [14:56] <secknv> fggdg, what I'm saying is you don't need to pay to download Minecraft.exe
#1218 [14:56] <secknv> if you payed once you can download it anytime
#1219 [14:56] <secknv> you acn even downlaod it without paying
#1220 [14:57] <fggdg> i told u its not responding
#1221 [14:57] <secknv> can*
#1222 [14:57] <fggdg> i cant restore purchase i swear im not lying
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#1224 [14:57] <fggdg> really?
#1225 [14:57] <secknv> I hev to go dinner brb
#1226 [14:57] <fggdg> how?
#1227 [14:57] <fggdg> k bye
#1228 [14:57] <secknv> fggdg go here https://minecraft.net/en/download/
#1229 [14:58] <fggdg> ok
#1230 [14:58] <secknv> https://launcher.mojang.com/download/Minecraft.exe
#1231 [14:58] <secknv> click this ^
#1232 [14:58] <secknv> and it auto downloads
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#1234 [14:59] <secknv> ok I go dinner
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#1237 [15:07] <fggdg> seck if u see this its crashing
#1238 [15:09] <fggdg> pleeease anyone help me :(
#1239 [15:11] * GalexiaKnowsAll [GalexiaKnowsAll@notlogged] has joined #minecrafthelp
#1240 [15:11] <fggdg> galexia
#1241 [15:11] <fggdg> can u help me?
#1242 [15:12] <fggdg> pls
#1243 [15:13] <fggdg> Galexia my mc crashing
#1244 [15:13] <JoakimGreenDay_> lawl
#1245 [15:13] <fggdg> help!
#1246 [15:13] <JoakimGreenDay_> helloouuu
#1247 [15:13] <JoakimGreenDay_> fuck XD
#1248 [15:13] * Absol kicked JoakimGreenDay_ from #minecrafthelp (Reason: oakimGreenDay_ :Keep it civilized, you are just a human)
#1249 [15:13] <fggdg> joak
#1250 [15:13] <fggdg> Absol may u help me?
#1251 [15:13] <GalexiaKnowsAll> Whenever I go onto a minecraft realm or server it wont connect, i am playing on the newest version and its not working
#1252 [15:14] <fggdg> CAN ANYONE HELP ME I HAVE CRASH PROBLEM HERE PLEASE HELP!!!!!
#1253 [15:15] <fggdg> no help?
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#1255 [15:15] <JoakimGreenDay> Hello
#1256 [15:16] <fggdg> dont swear again pls
#1257 [15:16] <fggdg> they will kick u then
#1258 [15:16] <JoakimGreenDay> is this chat safe or can any of you members go into my computer and steal information?!?
#1259 [15:16] <fggdg> now can u help me
#1260 [15:16] <fggdg> i have mc crash
#1261 [15:17] <fggdg> help help help help help help help
#1262 [15:17] <JoakimGreenDay> ok the mc crash what does it say when u login?!?
#1263 [15:17] <JoakimGreenDay> the login?!?
#1264 [15:17] <JoakimGreenDay> launcher?!
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#1268 [15:23] <GalexiaKnowsAll> my realms and servers arent connecting
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#1271 [15:25] <GalexiaKnowsAll> Halp
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#1277 [15:30] <omar> hi
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#1280 [15:30] <omar> i have a crash problem
#1281 [15:30] <urielsalis> omar, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1282 [15:31] <secknv> why
#1283 [15:31] <secknv> why paste.ubuntu
#1284 [15:31] <omar> ohhhhh ok i did that before but i didnt know that i must give it to u
#1285 [15:31] <omar> brb
#1286 [15:31] <urielsalis> secknv, hi, what is your issue
#1287 [15:31] <secknv> I am a helper nice to meet you
#1288 [15:32] <secknv> I like staplers and pastebin
#1289 [15:32] <urielsalis> secknv, nice to meet you too
#1290 [15:32] <urielsalis> secknv, we use paste.ubuntu as it doesnt have ads like pastebin does
#1291 [15:33] <secknv> seems legit
#1292 [15:33] <secknv> xD
#1293 [15:33] <urielsalis> secknv, we also use gist.github.com as a alternative, but AFAIK that requires a account so we dont use it as often
#1294 [15:33] <omar> http://paste.ubuntu.com/16398004/
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#1296 [15:34] <omar> help now pls?
#1297 [15:34] <krystian> http://paste.ubuntu.com/16397955/
#1298 [15:34] <urielsalis> omar, download and install https://downloadcenter.intel.com/download/18944/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#1299 [15:34] <omar> ok
#1300 [15:34] <krystian> thx
#1301 [15:34] <urielsalis> krystian, one moment
#1302 [15:34] <urielsalis> krystian, only messages starting with your name are for you
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#1304 [15:35] <urielsalis> krystian, download and install http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin8/VGA/VGA_Intel_Win8_64_VER91710306201.zip
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#1308 [15:37] <omar> thx salis for the help :) i hope it works
#1309 [15:37] * urielsalis tips hat
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#1311 [15:38] <secknv> urielsalis so his mc was crashing
#1312 [15:38] <omar> me?
#1313 [15:38] <secknv> that was his problem right?
#1314 [15:38] <secknv> yes
#1315 [15:38] <omar> yes it is
#1316 [15:38] <omar> it was crash problem
#1317 [15:38] <urielsalis> secknv, Pixel format not accelerated
#1318 [15:38] <urielsalis> secknv, aka lack of graphics drivers
#1319 [15:39] <omar> i dont know how u guys work, but good job xD
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#1321 [15:40] <secknv> yes I have no idea what that is and I have no idea how you got that from the paste urielsalis you wizard
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#1323 [15:40] <secknv> is that an mc crash report
#1324 [15:40] <urielsalis> secknv, the launcher redirects to that hopper when that error is thrown, so when people come directly with a dxdiag is almost always that
#1325 [15:40] <urielsalis> secknv, and no, thats a dxdiag
#1326 [15:41] <secknv> oh
#1327 [15:41] <urielsalis> ??> secknv win/dxdiag
#1328 [15:41] <Absol> secknv: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1329 [15:41] <omar> duuuude
#1330 [15:41] <secknv> thx for explaining
#1331 [15:41] <urielsalis> secknv, hopper has examples and instructions for most common crashes
#1332 [15:42] <lucaschiron> http://paste.ubuntu.com/16398017/ voici les résultats de mon DxDiag pouvez vous me dire ce que je dois faire
#1333 [15:42] <secknv> he said "here are the results from my dxdiag, can you tell me what to do"
#1334 [15:43] <urielsalis> lucaschiron, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 7 or use another PC or if you have a desktop PC, buy a new graphics card
#1335 [15:43] <urielsalis> lucaschiron, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1336 [15:44] <secknv> urielsalis where in the report did you get that from
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#1338 [15:44] <lucaschiron> ok thank you urielsalis
#1339 [15:44] * Anzhelika|Away is now known as Anzhi
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#1342 [15:44] <urielsalis> secknv, most dxdiags are automated with bots :P
#1343 [15:44] <urielsalis> secknv, mine searches for intel drivers, there is other that does amd and nvidia
#1344 [15:44] * urielsalis tips hat
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#1346 [15:45] <omar> ummmmm
#1347 [15:45] <omar> dude
#1348 [15:45] <secknv> urielsalis oh, so you pass it through a bot and it gives back the problem
#1349 [15:45] <secknv> neat
#1350 [15:45] <urielsalis> secknv, you can look at the graphics card, if not shown get it from ark.intel.com, not found search it in pcidatabase.com
#1351 [15:45] <urielsalis> (for intel drivers)
#1352 [15:45] <omar> salis when its done my screen goes crazy... is it normal?
#1353 [15:45] * zleviathanz [zleviathanz@notlogged] has quit. (Client Quit)
#1354 [15:46] <urielsalis> omar, yes, you are installing a grahpics driver so your screen may flicker, turn black, change six
#1355 [15:46] <urielsalis> size, etc
#1356 [15:46] <omar> yes exacly
#1357 [15:46] <omar> ok i will try it now
#1358 [15:46] <omar> to open mc
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#1360 [15:47] <urielsalis> omar, you have to reboot first... ah too late
#1361 [15:47] <secknv> urielsalis you speak in a funny way
#1362 [15:47] <secknv> hahaha
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#1366 [15:49] <urielsalis> secknv, im a little tired :P
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#1369 [15:52] <omar> but seck its demo
#1370 [15:52] <secknv> what is demo
#1371 [15:52] <omar> mc
#1372 [15:52] <secknv> what do you mean
#1373 [15:53] * Mrsmiley [Mrsmiley@notlogged] has joined #minecrafthelp
#1374 [15:53] <omar> its demo not full version
#1375 [15:53] <secknv> https://launcher.mojang.com/download/Minecraft.exe
#1376 [15:53] <urielsalis> omar, what do you mean?
#1377 [15:53] <urielsalis> secknv, no
#1378 [15:53] <urielsalis> omar, it only lets you play in demo?
#1379 [15:53] <omar> yea...
#1380 [15:54] <omar> dude im just trying to play in hypixel
#1381 [15:54] <omar> multiplayer
#1382 [15:54] <urielsalis> omar, what is your username?
#1383 [15:54] <Mrsmiley> failed to login: invalid session plz help multiplayer
#1384 [15:54] <urielsalis> ??> Mrsmiley launcher/relog
#1385 [15:54] <Absol> Mrsmiley: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1386 [15:56] <omar> my username?
#1387 [15:56] <omar> what do u mean
#1388 [15:56] <secknv> omar you bought the game right
#1389 [15:56] <secknv> ?
#1390 [15:56] <omar> yea but as i told u before
#1391 [15:56] <urielsalis> omar, your minecraft username
#1392 [15:56] <omar> the money has been taken but
#1393 [15:56] <urielsalis> omar, can you give it to me?
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#1395 [15:59] <secknv> urielsalis what are you going to do with it , if you don't mind me asking
#1396 [15:59] <Mrsmiley> can't connect to server
#1397 [15:59] <urielsalis> secknv, checking if it has a account associated with it
#1398 [15:59] <Mrsmiley> help
#1399 [15:59] <urielsalis> Mrsmiley, what server?
#1400 [15:59] <secknv> learning to help is best learning
#1401 [15:59] <Mrsmiley> all server
#1402 [15:59] <urielsalis> Mrsmiley, can you give me the full message?
#1403 [15:59] <Mrsmiley> can't connect to server
#1404 [15:59] <secknv> firewall maybe
#1405 [16:00] <urielsalis> secknv, or ab
#1406 [16:00] <urielsalis> av*
#1407 [16:00] <urielsalis> Mrsmiley, what antivirus you have?
#1408 [16:00] <urielsalis> secknv, mcafee and norton are known to cause issues
#1409 [16:00] <urielsalis> ??> secknv index
#1410 [16:00] <Absol> secknv: See https://cp.ae97.net/factoid for the Absol Database System
#1411 [16:00] <Mrsmiley> yes
#1412 [16:00] <Mrsmiley> avast
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#1414 [16:00] <urielsalis> Mrsmiley, can you try to join mctest.ae97.net ?
#1415 [16:01] <secknv> thx uriel
#1416 [16:01] <Mrsmiley> O.o
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#1419 [16:03] <secknv> hm urielsalis that server is 1.9.2
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#1422 [16:03] <urielsalis> secknv, yeah, it havent been updated yet
#1423 [16:03] <velagarcia> http://paste.ubuntu.com/16398544/ tengo un problema al ejecutar minecraft. Si me pueden ayudar, no entiendo mucho, por favor.
#1424 [16:04] <urielsalis> velagarcia, descarga e instala https://downloadcenter.intel.com/download/20601/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1425 [16:04] <velagarcia> que me estaria pasando uriel?
#1426 [16:04] <velagarcia> me decis?
#1427 [16:04] <secknv> haha nice I was translating but I see you are very pro
#1428 [16:04] <urielsalis> velagarcia, drivers de la tarjeta grafica no estan actualizados
#1429 [16:04] <urielsalis> velagarcia, ese link es para que lo actualizes
#1430 [16:04] <Simxn> Please help! I dont can start Minecraft because a render error! http://paste.ubuntu.com/16398531/
#1431 [16:04] * Mrsmiley [Mrsmiley@notlogged] has quit. (Ping timeout: 195 seconds)
#1432 [16:05] <velagarcia> no sabes como te lo agradezco.. tenes facebook?
#1433 [16:05] <urielsalis> Simxn, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 7 or use another PC or if you have a desktop PC, buy a new graphics card
#1434 [16:05] <urielsalis> Simxn, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1435 [16:05] <urielsalis> velagarcia, si pero no lo uso ni lo pongo aca :P
#1436 [16:05] <velagarcia> para estar en contacto..
#1437 [16:05] <velagarcia> ahi se me esta bajando, ahora te aviso
#1438 [16:05] <Simxn> How I "downgrade"? :D
#1439 [16:05] <velagarcia> sos de españa¿
#1440 [16:05] <secknv> urielsalis, you said your bot only checked for intel drivers right
#1441 [16:05] <urielsalis> velagarcia, si necesitas ayuda de vuelta solo volve aca y alguien te va a poder ayudar
#1442 [16:05] <urielsalis> velagarcia, no
#1443 [16:05] <urielsalis> secknv, indeed
#1444 [16:05] <urielsalis> secknv, there is other for amd + nvidia
#1445 [16:06] <secknv> so maybe he dosnet need to downgrade
#1446 [16:06] <secknv> if he has nvidia card with driver
#1447 [16:06] <velagarcia> es que mejor ayuda que la tuya no creo que encuentre jajaj, ayudame, no te vayas pls
#1448 [16:06] <velagarcia> ahi se termina de descargar
#1449 [16:06] <urielsalis> secknv, I dont see on
#1450 [16:06] <velagarcia> ahi se esta instalando.
#1451 [16:07] <urielsalis> secknv, yeah, no nvidia gpu there
#1452 [16:07] <velagarcia> con esto soluciono mi problema?
#1453 [16:07] <secknv> oh right sorry I didnt even look for it
#1454 [16:07] <urielsalis> velagarcia, tendria
#1455 [16:07] <velagarcia> ok
#1456 [16:07] <velagarcia> uff, algo le paso a la compu
#1457 [16:07] <velagarcia> se puso grande la pantalla y volvio a la normalidad
#1458 [16:07] <velagarcia> es normal?
#1459 [16:08] <urielsalis> velagarcia, si
#1460 [16:08] <secknv> si si
#1461 [16:08] <urielsalis> velagarcia, estas instalando el driver
#1462 [16:08] <velagarcia> ahora lo reinicio. Gracias por la ayuda
#1463 [16:08] <velagarcia> cualquier cosa, mi facebook es juani vela garcia
#1464 [16:08] <velagarcia> saludos. sos un genio
#1465 [16:08] <secknv> hahaha
#1466 [16:08] * urielsalis tips hat
#1466 [16:08] <velagarcia> una vez que reinicie intento entrar en mc?
#1467 [16:08] <urielsalis> velagarcia, si
#1468 [16:08] <velagarcia> ok
#1469 [16:08] <velagarcia> chau!
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#1471 [16:08] <urielsalis> o/
#1472 [16:09] <secknv> urielsalis, qhere are you from
#1473 [16:09] <urielsalis> secknv, geoip me. its faster :P
#1474 [16:09] <urielsalis> secknv, Argentina
#1475 [16:09] <secknv> legit spanish
#1476 [16:09] <secknv> I'm portuguese
#1477 [16:09] <secknv> can understand most of it
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#1479 [16:09] <urielsalis> k mano
#1480 [16:09] <secknv> but have a hard time speaking
#1481 [16:09] <secknv> hahaha
#1482 [16:09] <urielsalis> huehuehue
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#1484 [16:10] <CM8_> its been a while since I have edited dns.. whats the best way to set up records for a server + a website?
#1485 [16:10] <urielsalis> CM8_, That would be a question for your host/dns provider/google
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#1487 [16:12] <secknv> urielsalis, lol I originally came here with a problem, but ende up spending 2 hours helping people with mcafee problems
#1488 [16:12] <secknv> I sorta had fun
#1489 [16:13] * OmnIcK [OmnIcK@notlogged] has quit. (Ping timeout: 190 seconds)
#1490 [16:13] <secknv> so I decided to hang around but I don't know much about stuff other than fixing mod related problems and general pc problems
#1491 [16:13] <secknv> just wanted to say thanks for giving me tips back then xD
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#1495 [16:16] <MrkiThePotato> Hi , so when i buy premium accout all was normal , but now my premium doesn't work it's just say unknown email or adress , so if u can help me , thanks :)
#1496 [16:17] <MrkiThePotato> No one will help me?!
#1497 [16:17] <secknv> wait
#1498 [16:17] <secknv> i'm here
#1499 [16:17] <MrkiThePotato> Okay
#1500 [16:17] <secknv> are you sure you used the right email?
#1501 [16:18] <MrkiThePotato> Of course
#1502 [16:18] <secknv> what is your mc name
#1503 [16:18] <MrkiThePotato> MrkiThePotato
#1504 [16:18] <secknv> 1 sec
#1505 [16:18] <MrkiThePotato> But i have a 2nd accout it's not working too...
#1506 [16:19] <secknv> it says you are a premium meber
#1507 [16:19] <secknv> member
#1508 [16:19] <secknv> so the purchase went fine
#1509 [16:19] <MrkiThePotato> Okay?
#1510 [16:19] <secknv> give em a few more mins
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#1512 [16:19] <secknv> me*
#1513 [16:19] <MrkiThePotato> Yes first 2-3 month
#1514 [16:19] <MrkiThePotato> Okay
#1515 [16:21] <MrkiThePotato> I'll say now all . So i buy premium last year(2015) and everything was good for first 2 months , and then when i tried to login , it just say unknown email or adress , from that day prem never works again...
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#1517 [16:23] <secknv> im sorry I have to go for 60-90 mins
#1518 [16:23] <secknv> maybe urielsalis'll come back
#1519 [16:23] <secknv> and give you hand
#1520 [16:23] <secknv> sorry
#1521 [16:24] <MrkiThePotato> secknv
#1522 [16:24] <MrkiThePotato> do u have facebook accout?
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#1525 [16:25] <secknv> MrkiThePotato try giving this a look http://www.minecraftforum.net/forums/archive/mojang-account-minecraft-net/1942891-cant-login-to-minecraft
#1526 [16:25] <secknv> ok I have to go
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#1531 [16:30] <SammyCool2010> I downloaded minecraft for Windows and it tells me I have a problem with my graphics card - followed instructions this far http://paste.ubuntu.com/16398932/
#1532 [16:32] <GreyVulpine> SammyCool2010 - Download and install: https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
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#1536 [16:39] <koplay> ei
#1537 [16:39] <koplay> eiasd
#1538 [16:39] <koplay> eiasd
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#1541 [16:40] <SammyCool2010> @GreyVulpine Thanks I'll give that a go
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#1545 [16:43] <koplay> dsa
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#1557 [16:58] <Sdisma> Hello, I have the problem connecting to servers from specific country, I don't know what to do.
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#1560 [16:59] <THE_WILL_THE_WAY> So I went to log on today after about a month or two after not playing and my email/username/password all don't work, what do I do?
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#1565 [17:01] <Sdisma> Nobody is here?
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#1571 [17:03] <Pedro> kihfdu
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#1586 [17:23] <zhayonldm> oiii
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#1597 [17:37] <Guest13854> I've been trying to make a ender portal for ages (and yes all the eyes are facing the same way) it's not working and I've tried it in a lot of different world
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#1601 [17:39] <Lily_> How can I make the ender portal work?
#1602 [17:39] <slmrojo> what is the direct x diagnosting thing?
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#1604 [17:41] <Lily_> the eyes are facing the same way.....
#1605 [17:41] <Lily_> ive tried it in many worlds
#1606 [17:42] <slmrojo> do you have empty space below it?
#1607 [17:42] <slmrojo> http://gaming.stackexchange.com/questions/152290/how-do-you-make-the-ender-portal
#1608 [17:43] <slmrojo> make sure the last eye is facing inwards
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#1610 [17:44] * kirby|gone is now known as mrkirby153
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#1613 [17:46] <pixelcatalyst> Are minecraft realms down? Past 6 hours me or my friends keep getting java connection refused error.
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#1616 [17:47] <slmrojo> check mojang support
#1617 [17:47] <slmrojo> pixelcatalyst, ^
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#1619 [17:48] <AwesomeInc> Hi I'm hosting a Minecraft party and our WiFi is locked out of the system. We believe it's from multiple incorrect logins that locked us out. Is there anyway to fix this?
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#1621 [17:49] <Lily_> how is mojang support gonna help
#1622 [17:50] <pixelcatalyst> I looked all over mojang support and their twitter said they were finished with maintenance yesterday, nothing in mojang support mentions how to deal with connection refused error received for mulitple players on realms.
#1623 [17:50] <pixelcatalyst> I looked all over mojang support and their twitter said they were finished with maintenance yesterday, nothing in mojang support mentions how to deal with connection refused error received for mulitple players on realms.
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#1627 [17:54] <Jack> hello
#1628 [17:54] * Jack is now known as Guest89809
#1629 [17:54] <Guest89809> so basically what my problem is, is that everytime i try to launch pixelmon 3.5.1 it works
#1630 [17:54] <Guest89809> but when i click mulitplayer
#1631 [17:55] <Guest89809> it crashes
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#1633 [17:55] <Fredito> i need help
#1634 [17:55] <Guest89809> same
#1635 [17:55] <Fredito> CANT Login to minecraft i changed my password alot of tiems it wont work
#1636 [17:55] <Guest89809> make sure you're using the correct username/email
#1637 [17:56] <Guest89809> try logging in on the mojang site first
#1638 [17:56] <Fredito> link please?
#1639 [17:56] <Guest89809> just type in
#1640 [17:56] <Guest89809> mojang
#1641 [17:56] <Guest89809> on google and it'll be the first one
#1642 [17:56] <Guest89809> i came here for help and now im helping people
#1643 [17:56] <Guest89809> ugh
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#1645 [17:57] <Fredito> it works
#1646 [17:57] <Fredito> now its working .-.
#1647 [17:57] <Fredito> let me try on game
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#1651 [17:58] <Shortcutie> hey
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#1653 [18:00] <BlueCay> How i can change my passeword on the new site ?
#1654 [18:00] <Angelpvp> i need help for mi pc http://paste.ubuntu.com/16399822/
#1655 [18:03] <Angelpvp> nothing?
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#1657 [18:04] <MOREJoe> help
#1658 [18:04] <MOREJoe> sorry i need help with my minecraft
#1659 [18:04] <MOREJoe> ummm
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#1661 [18:05] <MOREJoe> Error OpenGL i think
#1662 [18:06] <MOREJoe> anyone??
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#1668 [18:09] <MOREJoe> PLZZZZ INEEDHELP
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#1678 [18:16] <BrandBuild> help. On my favorite server "Milkywaycraft" (IP is milkywaycraft.net) it has an error on logging in "You are temporarily denied from this server"
#1679 [18:17] <BrandBuild> Even though theres no reason that the owner would do such a thing
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#1681 [18:17] <BrandBuild> It happened when i tried to chat inside a not-working end portal
#1682 [18:17] <BrandBuild> My chat just... kept disappearing.
#1683 [18:18] * Pvp_Potato [Pvp_Potato@notlogged] has joined #minecrafthelp
#1684 [18:18] <BrandBuild> Than i got kicked for some reason... Trying to get back in says "You are temporarily denied from this server" even though the owner would not do such a thing
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#1686 [18:18] <BrandBuild> Anyone have an idea as to what happened?
#1687 [18:18] <BrandBuild> Nvm it let me in now
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#1689 [18:19] <Pvp_Potato> Hola, I would like some help. I changed my name 26 days ago and do not want to wait another four days. I am looking to change it back my my name I had before this one. The name I want back is Distopia and my current name is Pvp_Potato. Thanks <3
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#1693 [18:21] <Pvp_Potato> Hola, I would like some help. I changed my name 26 days ago and do not want to wait another four days. I am looking to change it back my my name I had before this one. The name I want back is Distopia and my current name is Pvp_Potato. Thanks <3
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#1695 [18:22] <mattym> Pvp_Potato, Wait
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#1700 [18:33] <BloodDragon> hello
#1701 [18:33] <BloodDragon> Is any helper out there???
#1702 [18:34] <BloodDragon> i cant play minecraft theres some error??
#1703 [18:34] * buburafa [buburafa@notlogged] has joined #minecrafthelp
#1704 [18:35] <BloodDragon> hi
#1705 [18:36] <BloodDragon> anyone??\
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#1707 [18:37] <BloodDragon> hello
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#1709 [18:38] <BloodDragon> well never mined
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#1712 [18:39] <Lucifer_> can somebody help me??
#1713 [18:40] <Pvp_Potato> Hola, I would like some help. I changed my name 26 days ago and do not want to wait another four days. I am looking to change it back my my name I had before this one. The name I want back is Distopia and my current name is Pvp_Potato. Thanks <3
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#1715 [18:40] <Thoc> Hello, I have a problem, it hapens with my Minecraft when it is starting: "Erro: Não foi possível localizar nem carregar a classe principal net.minecraft.client.main.Main Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release", What do i need to do? *I learning English, please talk to me clearly.
#1716 [18:41] <Lucifer_> i made minecraft 5 years ago and lost the original email it was linked to. can i get that email???
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#1720 [18:45] <webrosc> Pvp_Potato, you will have to wait
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#1722 [18:47] <Pvp_Potato> ok
#1723 [18:51] * Pvp_Potato [Pvp_Potato@notlogged] has quit. (Ping timeout: 195 seconds)
#1724 [18:57] <Thoc> I need to quit, bye guys.
#1725 [18:57] <Thoc> I need to quit, bye guys.
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#1729 [19:05] <Helloooo> How do I set up another minecraft account and be able to play on the same computer that I already have an account on?
#1730 [19:06] <webrosc> Helloooo, just login with it
#1731 [19:06] <Helloooo> I tried but it says I can only play the demo because I didn't buy it again because I already bought it on my computer for my other account?
#1732 [19:06] * joaolucas [joaolucas@notlogged] has joined #minecrafthelp
#1733 [19:07] <webrosc> ??> Helloooo account/bug/demo
#1734 [19:07] <Absol> Helloooo: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1735 [19:07] <joaolucas> minecraft
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#1737 [19:08] <joaolucas> joaolucas
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#1739 [19:11] <Helloooo> Okay so I want to make an account for someone in my household who doesnt have one, we only have one computer and I have my own account. I want to make an account for them without paying, I set up the mojang account and I already have minecraft downloaded from my previous account but I tried to see if the account I just made works, and it only allows me to play demo. Is there something I can click saying I already purchased minecraft o
#1740 [19:11] <Helloooo> Since I already paid?
#1741 [19:12] <webrosc> if they don't want to play they can't have their own account, its one account per payment
#1742 [19:12] <webrosc> the others in house will just have to use your account, or pay for a second account
#1743 [19:13] * joaolucas [joaolucas@notlogged] has quit. (Quit: Web client closed)
#1744 [19:14] <Helloooo> What if we can't afford it? And we don't want to share an account I thought I could press something to say I already paid? I saw it before?
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#1747 [19:17] <webrosc> you can't just press a button to get the game again for free, you either share an account, or pay for a second one
#1748 [19:17] <Wes> Does any1 know about modded servers
#1749 [19:17] <webrosc> Wes, not here as this is for vanilla
#1750 [19:17] <webrosc> try the forum
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#1752 [19:18] <Wes> Ok can someone link me? Thx
#1753 [19:18] <webrosc> http://www.minecraftforum.net/forums/support/server-support
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#1755 [19:19] <Wes> Thx
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#1763 [19:24] <Gatteyllor> Hello, I ask a favor, hacked me or stole the original account of my minecraft, I have the password and the old e-mail and also cod
#1764 [19:24] <B_> I wanted to know if I paid once for the Minecraft on the computer if more than one person could play on it with each other on different computers.
#1765 [19:24] * Gatteyllor [Gatteyllor@notlogged] has quit. (Client Quit)
#1766 [19:25] <webrosc> B_, nope
#1767 [19:26] <B_> Could more than one person still share an account without playing with each other.
#1768 [19:27] <webrosc> why not just pay for each person rather than being cheap?
#1769 [19:27] <B_> I don't have enough money. So why don't u not be rude about it.
#1770 [19:30] <Lord_Ralex> Sharing accounts is against the terms of the game. Therefore, either buy accounts for each, or stick with the demo.
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#1774 [19:32] <azez09> lkftdyftyufytfgdgfddytdfdcgbcfderwsgrdgbsyeuru
#1775 [19:32] * Lord_Ralex kicked azez09 from #minecrafthelp (Reason: zez09 :I am not in the mood)
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#1777 [19:32] <webrosc> when are you in the mood ;)
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#1782 [19:43] <Dek> Hello, I am getting some slight issues with the Mincraft.net page when trying to access my profile page to alter my skin. I reccieve the "Browser has stopped working" messgae twice, then it automatically shuts down (shutting down because that is how my settings are set). If anyone can provide assistance, I would be grateful.
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#1785 [19:46] <webrosc> try a different browser?
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#1787 [19:52] <Maho> Hi there :)
#1788 [19:53] * fruta_podre [fruta_podre@notlogged] has joined #minecrafthelp
#1789 [19:53] <Maho> So, my server has been crashing suddenly the last couple of days out of nowhere. I'm getting this error before it lags and then crashes.
#1790 [19:53] <Maho> http://pastebin.com/JD4gjiPc
#1791 [19:54] <webrosc> ??> Maho mods
#1792 [19:54] <Absol> Maho: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1793 [19:54] <Absol> Maho: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1801 [19:58] <Dek> Webrosc, thank you for your input. It worked to near perfection, so thank you again. =)
#1802 [19:59] <webrosc> Dek, first rule of websitres not working, try a different browser
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#1805 [20:02] <Snat> I have bought Minecraft and it won't work....well it does but it say's "Play Demo" and when I go to "(Why can I only play demo?)" it doesn't help me at all.
#1806 [20:03] <webrosc> ??> Snat account/bug/demo
#1807 [20:03] <Absol> Snat: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
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#1814 [20:06] <Snat> I tried that and it keeps saying "Play Demo".
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#1816 [20:08] <webrosc> read the full article, including the bit where it says about contactinh Mojang
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#1821 [20:14] <Snat> I read the full article, top to bottom, and it still won't work. I tried all of the things it suggested and I'm confused. Can I refund the game? I mean since you're just gonna link me back to the same page that is complete usless then I don't want the game any more.
#1822 [20:15] <webrosc> If you can't remember which account/email should be used to log in, please try other email addresses that you own. If you still cannot log in, contact customer support and provide your transaction ID, order number, or equivalent With the ID, we can locate your purchase and help you get logged in.
#1823 [20:15] <webrosc> that part
#1824 [20:15] <webrosc> ??> Snat mojang/email
#1825 [20:15] <Absol> Snat: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1826 [20:15] <Absol> Snat: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1827 [20:15] <webrosc> contact Mojang, they will sort it
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#1830 [20:16] <CandyCookie> can you guys help me with starting it i have a windows 8 computer btw
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#1832 [20:18] <CandyCookie> plz plz plz help me.
#1833 [20:18] <DragonLord> Someone is experiencing problems with the skin thing? Mine changed itself ramdomly, weird
#1834 [20:19] <webrosc> CandyCookie, help with what?
#1835 [20:19] <DragonLord> Ok, CandyCookie, what's going on?
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#1837 [20:19] <webrosc> DragonLord, skins don't just change themselves
#1838 [20:19] <CandyCookie> i need help with starting it it wont start :P
#1839 [20:19] <DragonLord> Check out troubleshooting, I think I had found info about that, CandyCookie
#1840 [20:20] <CandyCookie> ok thanks
#1841 [20:20] <DragonLord> But mine did. Maybe is a bug or something else?
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#1844 [20:22] <Blah> I just updated my computer to Windows 10, but now Minecraft keeps crashing
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#1846 [20:22] <CandyCookie> it's still crashing >n<
#1847 [20:22] <Blah> I just updated my computer to Windows 10, but now Minecraft keeps crashing
#1848 [20:23] <CandyCookie> i have windows 8
#1849 [20:23] <DragonLord> Send an email to Customer Service, CandyCookie. You may have to wait for awhile but they will help you out
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#1851 [20:23] <webrosc> Blah, CandyCookie post your crash reports to paste.ubuntu.com then link then here
#1852 [20:23] <CandyCookie> ok thank you dragonlord
#1853 [20:23] <webrosc> don't mail mojang for a crash, they will just send you back here
#1854 [20:24] <DragonLord> Welcome, now.... got an issue with my skin, it changed itself. For real, there are some reports on Google about folks having the same problem
#1855 [20:25] * ThemiguelgamerYT [ThemiguelgamerYT@notlogged] has quit. (Ping timeout: 195 seconds)
#1856 [20:26] <DragonLord> Or someone did some sort of shenanigans with my...
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#1859 [20:28] <DragonLord> I guess its a bug, don't think I was hacked, though its a possibility
#1860 [20:28] <CandyCookie> i think i'll just play roblox and wait for a response on Ubuntu Pastebin
#1861 [20:28] <webrosc> CandyCookie, you need to post the paste.ubuntu.com link here
#1862 [20:28] <CandyCookie> i did
#1863 [20:29] <DragonLord> Kind of sad, isn't it
#1864 [20:29] <webrosc> DragonLord, try changing your password, see it it happens again
#1865 [20:29] * webrosc doesn't see a link posted
#1865 [20:29] <DragonLord> I'll check it out, I am sure its a bug. Wouldn't be too surprised
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#1867 [20:32] <Mintoseta> uh so i am having some video driver errors on my windows computer and i already tried this ubuntu pastebin dxdiag thing do you guys know how i can fix this?
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#1869 [20:33] <andrejay> "I NEED HELP"
#1870 [20:33] <webrosc> Mintoseta, post the paste.ubuntu.com link here and we can look at the dxdiag log
#1871 [20:34] <DragonLord> Mintoseta, maybe is a virus
#1872 [20:34] <webrosc> nope, thats a driver issu
#1873 [20:34] <webrosc> issue*
#1874 [20:35] <DragonLord> I won't cuss, but computer stuff is like rocket sh FOR ME xD
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#1880 [20:44] <andrejay_> "I NEED HELP"
#1881 [20:45] <DragonLord> mmmgghh!
#1882 [20:45] <webrosc> ??> andrejay_ ask
#1883 [20:46] <Absol> andrejay_: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1884 [20:46] <Absol> andrejay_: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1885 [20:47] <DragonLord> Ok, changed my skin but changes should be quick, right? I have 1.9.4
#1886 [20:47] <andrejay_> how to pix
#1887 [20:47] <DragonLord> pix what? me? yourself? what exactly you want to pix?
#1888 [20:47] <andrejay_> my minecraft
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#1890 [20:47] <DragonLord> F4 :D
#1891 [20:48] <DragonLord> wait F1!
#1892 [20:48] <DragonLord> lol confused the buttons
#1893 [20:48] <webrosc> F2 is screenshot
#1894 [20:48] <andrejay_> ok thanks
#1895 [20:48] <webrosc> andrejay_, what help do you need, we can not mind read, you have to trell us the issue
#1896 [20:49] <DragonLord> Woot, if we all could mind read, you would just be very creepy, but changing the subject, adrejay_ what brings you here?
#1897 [20:50] <DragonLord> It's like having a conversation with a wall.
#1898 [20:51] <andrejay_> any
#1899 [20:51] <DragonLord> Any...ok, give me more
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#1901 [20:52] <andrejay_> help me
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#1904 [20:52] <DragonLord> Geez, if you think I have time to spare, well, I may camp in front of my PC...
#1905 [20:53] <andrejay_> plss I NEED HELP
#1906 [20:53] <andrejay_> im kid
#1907 [20:53] <DragonLord> Saying help me, ironicaly won't help you if you don't tell me.... ok, you need better language skills, pal.
#1908 [20:54] <andrejay_> you speak tagalog
#1909 [20:55] <DragonLord> Spanish, my mothertonge, and english. Sorry
#1910 [20:55] <andrejay_> ok
#1911 [20:55] <andrejay_> arabic
#1912 [20:55] <DragonLord> Uuuh, no.
#1913 [20:56] <andrejay_> but ican open my minecraft to play
#1914 [20:56] <andrejay_> i can not open my minecraft to play
#1915 [20:57] <DragonLord> With so little language skills, the guys at Mojang would have a big riddle trying to help you out, kid.
#1916 [20:57] <webrosc> andrejay_, does minecraft crash or anything?
#1917 [20:58] <DragonLord> You should get assistance from a next kin, an adult you trust (security reasons, you know)
#1918 [20:58] * santigame10 [santigame10@notlogged] has joined #minecrafthelp
#1919 [20:59] <andrejay_> Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwjgl.opengl.Display.create(Display.java:848) at org.lwjgl.opengl.Display.create(Display.java:757) at org.lwjgl.opengl.Display.
#1920 [20:59] <webrosc> ??> andrejay_ win/dxdiag
#1921 [20:59] <Absol> andrejay_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1923 [21:01] <andrejay_> fucking pixel format
#1924 [21:01] <Absol> andrejay_: Please keep it civil
#1925 [21:01] <DragonLord> Nope, my skin hasn't changed. I'll tell Customer Service... how odd this is.
#1926 [21:04] <DragonLord> Absol, this can be a bug, right? bug on my side? Another bug and I should become an entomologist...
#1927 [21:07] <Andrio> DragonLord, can you look up your profile on http://namemc.com/ and verify that your skin is correct?
#1928 [21:10] <DragonLord> I had checked it out, it shows up the new skin I had chosen but somehow I keep this female-looking odd skin. Female Steve I suppose?
#1929 [21:10] <Andrio> Alex?
#1930 [21:11] <Andrio> Does your new skin show up in single player?
#1931 [21:12] <DragonLord> Yeah, Alex and my new skin doesn't show up. Before this oddity happened I was using Steve in a black suit with a red tie. As I told before, it changed ramdomly
#1932 [21:12] <Andrio> Hm
#1933 [21:12] <Andrio> What's your Minecraft username?
#1934 [21:13] <DragonLord> KingEdmaster
#1935 [21:15] <Andrio> Can you access this with a Web browser? http://textures.minecraft.net/texture/bbaee99d774f3c3fd2a03c928527655c32556c20243f9a5608e5582b4a1da45
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#1938 [21:16] <DragonLord> Yes
#1939 [21:16] <Andrio> hm
#1940 [21:17] <DragonLord> I can get in, so yes... it's a bug, one of the big ones?
#1941 [21:17] <DarkChroma> (Andrio, I think it is Mojang API thingie)
#1942 [21:17] <DarkChroma> Hmm
#1943 [21:17] <DragonLord> One of the most interesting bugs I had seen
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#1945 [21:18] * MCMaricopaAZ [MCMaricopaAZ@notlogged] has joined #minecrafthelp
#1946 [21:18] <RacheltheMonkey> Minecraft crashes all the time ever since I updated to Windows 10
#1947 [21:19] <MCMaricopaAZ> my worlds are all scrambled. I have an AMD processor. I think AMD Catalyst.
#1948 [21:19] <DragonLord> A way Mucusoft has in their sleves in order to mess with their customers, RacheltheMonkey
#1949 [21:19] <MCMaricopaAZ> I think I need to download and install AMD Catalyst, but need the link
#1950 [21:20] <webrosc> RacheltheMonkey, post your crash report to paste.ubuntu.com then link it here
#1951 [21:20] <RacheltheMonkey> http://paste.ubuntu.com/16401354/
#1952 [21:20] <webrosc> RacheltheMonkey, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1953 [21:21] <RacheltheMonkey> ok
#1954 [21:21] <webrosc> ??> MCMaricopaAZ win/dxdiag
#1955 [21:21] <RacheltheMonkey> thanks webrosc!
#1956 [21:21] <Absol> MCMaricopaAZ: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1957 [21:21] <MCMaricopaAZ> okay, getting it now
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#1961 [21:22] <DragonLord> So should I report my issue to Customer Service since its an inside issue then, that thing with my skin?
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#1963 [21:22] <webrosc> DragonLord, could make a bug report, if it is a bug that is
#1964 [21:23] <DragonLord> I belive its a bug, its weird that things like that changes all of sudden.
#1965 [21:24] <DragonLord> So yeah, would appreciate a bug report... or maybe (sorry to say) its a low-life bastard who though it would be fun to change my skin for kicks and giggles.
#1966 [21:24] <Absol> DragonLord: Please keep it civil
#1967 [21:24] <MCMaricopaAZ> http://paste.ubuntu.com/16401384/
#1968 [21:25] <DragonLord> Ah, sorry, messed with my own code. :/
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#1970 [21:26] <webrosc> MCMaricopaAZ, http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%20XP%20-%20Professional/Home&RenderOnServer=true the catalyst software suite
#1971 [21:26] <MCMaricopaAZ> great, thanks.
#1972 [21:26] <MCMaricopaAZ> great, thanks.
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#1974 [21:31] <DragonLord> I hope its a bug.
#1975 [21:33] <DragonLord> Ok, I am leaving. I'll report this bug
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#1984 [22:00] <art> Just bought Minecraft for PC and redeemed my code to download the game. After that, when I try to Play the Minecraft Launcher keeps opening and closes my game? Any idea what is going on?
#1985 [22:00] <Chromaryu> art, is there are any Crashlog?
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#1987 [22:01] <Chromaryu> if so, please paste it to paste.ubuntu.com and give us link
#1988 [22:01] <art> Game ended with bad state (exit code 1)
#1989 [22:01] <Chromaryu> no
#1990 [22:01] <art> Let me know if this helps
#1991 [22:02] <Chromaryu> ??> art launcher/log
#1992 [22:02] <Absol> art: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1993 [22:02] <Absol> art: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1996 [22:03] <art> [22:26:19 INFO]: Minecraft Launcher 1.6.61 (through bootstrap 100) started on windows... [22:26:19 INFO]: Current time is May 13, 2016 10:26:19 PM [22:26:19 INFO]: System.getProperty('os.name') == 'Windows 10' [22:26:19 INFO]: System.getProperty('os.version') == '10.0' [22:26:19 INFO]: System.getProperty('os.arch') == 'amd64' [22:26:19 INFO]: System.getProperty('java.version') == '1.8.0_25' [22:26:19 INFO]: System.getProperty(
#1997 [22:04] * Ahmetagaofficl [Ahmetagaofficl@notlogged] has joined #minecrafthelp
#1998 [22:04] <Chromaryu> ?? paste
#1999 [22:04] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2000 [22:04] <Chromaryu> ^ art
#2001 [22:05] <Ahmetagaofficl> hello
#2002 [22:05] <Chromaryu> hi. Ahmetagaofficl, what can we help you
#2003 [22:05] <Ahmetagaofficl> Where do i go if i cant log into my minecraft account :(
#2004 [22:06] <Ahmetagaofficl> This is my user name
#2005 [22:06] <Ahmetagaofficl> to
#2006 [22:06] <art> http://paste.ubuntu.com/16401651/
#2007 [22:06] <Ahmetagaofficl> ok
#2008 [22:06] <Ahmetagaofficl> thankyou!
#2009 [22:06] <Chromaryu> >.<
#2010 [22:07] <Chromaryu> ??> art launcher/crash-log
#2011 [22:07] <Absol> art: We need to see your crash log, which appears after a crash.
#2012 [22:07] <Absol> art: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2016 [22:11] <art> Let's try this
#2017 [22:11] <art> http://paste.ubuntu.com/16401678/
#2018 [22:13] <Chromaryu> art, In game option, At video setting, Please enable VBOs and Vsync
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#2025 [22:19] <art> Chromearyu - Vsync and View Bobbing are already On
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#2028 [22:31] <art> Hi - Just wanted to find out if anybody had any thoughts
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#2030 [22:32] <Andrio> Yeah... view bobbing isn't VBOs.
#2031 [22:32] <Andrio> It actually stands for Vertex Buffer Objects if I'm not mistaken.
#2032 [22:32] <slmrojo> where can I download the 1.9.4 server jar?
#2033 [22:33] <Andrio> http://minecraft.net/download
#2034 [22:33] <slmrojo> lol didn't see it
#2035 [22:33] <webrosc> the link is less obvious since the update the the site
#2036 [22:34] <slmrojo> ya
#2037 [22:34] <Andrio> mm
#2038 [22:34] <slmrojo> its not like Server or 1.9.4.jar
#2039 [22:37] <art> Sorry - just rechecked and VBOs were off so put them on. Seems to have worked. Game not crashing anymore
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#2042 [22:46] <slmrojo> server crash report
#2043 [22:47] <slmrojo> http://paste.ubuntu.com/16401860/
#2044 [22:47] <slmrojo> anyone know what happened?
#2045 [22:49] <webrosc> Set max-tick-time in server.properties to a value higher than 60000 or to -1
#2046 [22:49] <webrosc> http://minecraft.gamepedia.com/Server.properties#max-tick-time
#2047 [22:50] <webrosc> try that
#2048 [22:50] <slmrojo> -Xms1G -Xmx4G that is 1 gig to 4 gig right?
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#2064 [23:50] <StepKyle21> um... hello
#2065 [23:50] <Anna> Hi
#2066 [23:50] <StepKyle21> Can somebody email cubecraft sales cause i buy a Gold Rank and join to Cubecraft server i wait for 7 mins and nothing happen
#2067 [23:50] <StepKyle21> Anna can you reply?
#2068 [23:50] <Anna> Nope
#2069 [23:51] <webrosc> email them yourself
#2070 [23:51] <Anna> This is a support channel for minecraft problems such as crashes
#2071 [23:51] <Anna> we do not help with community server problems
#2072 [23:51] <StepKyle21> and this is my report
#2073 [23:51] <webrosc> you have a complaint against a server, not a crash
#2074 [23:51] <Anna> we do not support that kind of problem
#2075 [23:52] <StepKyle21> and help me find out how to get my gold rank
#2076 [23:52] <Anna> We do not help with that
#2077 [23:52] <Anna> contact the server itself, not here
#2078 [23:52] <StepKyle21> i report it on mcmojanghelp@gmail.com and nothing reply or respond
#2079 [23:52] <StepKyle21> how can i contact
#2080 [23:53] <Anna> Contact the server? check if they have a website with info
#2081 [23:53] <mattym> StepKyle21, If you can figure out how to buy something from them, you can figure out how to contact them
#2082 [23:53] <Anna> also, mojang can not help with this provlem
#2083 [23:53] <Anna> *problem
#2084 [23:53] <StepKyle21> yes they can
#2085 [23:53] <Anna> How would they?
#2086 [23:53] <StepKyle21> cause they are the creator of minecraft
#2087 [23:53] <Anna> Anyway, this is not the place
#2088 [23:53] <StepKyle21> and they will email the cubecraft
#2089 [23:54] <Anna> That doesn't mean they can go and sort out a problem for a single player on a server
#2090 [23:54] <mattym> StepKyle21, Neither this channel nor Mojang can help with issues related to servers, contact the server, your issue is with them, no one else
#2091 [23:54] <Anna> they are very busy workers.And likely don't have time
#2092 [23:56] <webrosc> they would also be fast asleep now
#2093 [23:56] <webrosc> and i didn't even know they had a gmail account
#2094 [23:57] <Anna> Silly timezones.
#2095 [23:57] <Anna> I'm not sure they do, and was wondering about that
#2096 [23:57] <webrosc> considering they use a ticket system for account support i doubt that email is even Mojangs
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#2098 [23:58] <mattym> And regardless, they will just ignore a server related issue
#2099 [23:58] <webrosc> true
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#2101 [23:59] <Caio_XD> eu n consigo baixar minecraft