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#6 [00:22] <slayerkid13> hello i need help. I cannot get into my minecraft account, the password recovery emails do not come and they arent in my junk folder.
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#29 [01:09] <PSteve> 请问Minecraft官网选择了简体中文为什么还是显示英文?
#30 [01:11] <PSteve> Is anyone here?
#31 [01:11] <PSteve> 有人吗?
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#33 [01:11] <tyteen4a03> PSteve: hiya
#34 [01:12] <PSteve> Hi?
#35 [01:12] <tyteen4a03> PSteve: 官網的語言選擇器看來暫時還是裝飾
#36 [01:13] <tyteen4a03> beta到現在還沒有fix XD
#37 [01:13] <PSteve> 哦
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#39 [01:17] <PSteve> https://minecraft.net/zh-hans/download/# in the "Set up" no response after click
#40 [01:17] <PSteve> https://minecraft.net/zh-hans/download/#中的”Set up“”点击后没反应
#41 [01:18] <tyteen4a03> 我這裏有啊
#42 [01:19] <tyteen4a03> PSteve: https://minecraft.net/en/download/
#43 [01:19] <tyteen4a03> 試試英文版的
#44 [01:20] <PSteve> It should be me in China, delay is higher
#45 [01:21] <tyteen4a03> PSteve: 純javascript的...
#46 [01:22] <tyteen4a03> PSteve: 因爲網站引用了google的javascript檔案所以會失敗，我和官方反映
#47 [01:22] <PSteve> 看不懂·····
#48 [01:23] <tyteen4a03> 總之就是GFW的錯
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#50 [01:25] <PSteve> what is GFW?
#51 [01:25] <TomatoChunks> is anyone here?
#52 [01:25] <TomatoChunks> i need help
#53 [01:25] <PSteve> Yes
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#56 [01:25] <tyteen4a03> ??> TomatoChunks ask
#57 [01:25] <Absol> TomatoChunks: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#58 [01:25] <Absol> TomatoChunks: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#59 [01:25] <tyteen4a03> PSteve: Great Firewall，就是中國的防火牆
#60 [01:26] <tyteen4a03> PSteve: 你懂的
#61 [01:26] <PSteve> 哦
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#63 [01:26] <TomatoChunks> how do i figure out the email i used to make my minecraft account if i forgot it? cuz i want to change my name but i need to login using my email but i forgot what it was
#64 [01:27] <tyteen4a03> ??> TomatoChunks account/reset-password
#65 [01:27] <Absol> TomatoChunks: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#66 [01:27] <Absol> TomatoChunks: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
#67 [01:27] <tyteen4a03> TomatoChunks: try all your emails there
#68 [01:27] <PSteve> 我看到一大堆英文是很想吐的
#69 [01:27] <TomatoChunks> um hi
#70 [01:28] <tyteen4a03> PSteve: 這裏是英文頻道嘛
#71 [01:28] <tyteen4a03> TomatoChunks: follow the instructions above given to you by Absol
#72 [01:28] <PSteve> ···
#73 [01:29] <TomatoChunks> ok thanks
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#144 [02:53] <emre101> ok
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#171 [04:12] <zacharyzams> hello i need some help lease
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#188 [04:44] <HipsterNisse> Hello, I wonder if you can make yourself immortal on an own server
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#192 [04:55] <HipsterNisse> Can you make yourself immortal on minecraft if you're op?
#193 [04:56] <ptikiki33> what to do if you have changed e-mail to the first mail in the account, email is no longer belongs. I write through translator
#194 [04:58] <ptikiki33> who online???
#195 [04:58] <ptikiki33> ;d
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#206 [05:24] <AtomicToxic> I am having trouble loading up my Minecraft, they say it's to do with the Pixel Format. I'm not sure how to solve it though.
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#208 [05:29] <Diego> http://paste.ubuntu.com/16434278/
#209 [05:29] <AtomicToxic> http://paste.ubuntu.com/16434151/
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#219 [05:43] <AtomicToxic> Trouble with my Minecraft, says its to do with the Pixels. I have a link to a page with all the details. http://paste.ubuntu.com/16434151/
#220 [05:46] * White_hacker [White_hacker@notlogged] has joined #minecrafthelp
#221 [05:48] <Andrio> AtomicToxic, install this driver: https://downloadcenter.intel.com/download/25951/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81493
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#224 [05:56] <dhddb> asdf
#225 [05:56] <dhddb> i have a problem
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#227 [05:57] <AtomicToxic> Will I have to do anything after it? Andrio?
#228 [05:58] <Andrio> Yes: restart the PC.
#229 [05:59] <AtomicToxic> Alright. Thank you for helping me. I was unsure if anything would work.
#230 [05:59] <Andrio> mm
#231 [06:02] <AtomicToxic> Thanks, (I know I'm saying this a lot but I am greatful)
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#242 [06:10] <xProfiles> java.lang.NullPointerException: group Error on 1.9 (fine on 1.8)
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#248 [06:24] <Iain> I need to have help with my email
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#260 [06:43] <BobTehDerp> Hello :D
#261 [06:43] <Iain> hey
#262 [06:44] <BobTehDerp> Can someone help me with http://paste.ubuntu.com/16435638/
#263 [06:44] <Guest23917> my mom purchased a Minecraft gift card thinking we could use it for the realms. Looks like it is only for a new Minecraft game.
#264 [06:44] <Iain> oh fuck
#265 [06:44] <Absol> Iain: Please keep it civil
#266 [06:44] <BobTehDerp> idk what to do
#267 [06:44] <Iain> you arent a helper
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#270 [06:45] <Andrio> Iain, what problem are you having with email?
#271 [06:45] <sahanii> Cant log into my minecraft account using my username nor email. The password is correct but it refuses to accept it and mojang wont send me a password reset email
#272 [06:46] <Iain> basically when i made my account ages ago
#273 [06:46] <Iain> andrio you talking to me or him?
#274 [06:46] <Andrio> Is his name Iain?
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#276 [06:46] <Andrio> hm
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#278 [06:46] <Iain> yeah so i basically cant remember email
#279 [06:47] <Iain> and all the articles on migrating accounts just go back on eachother
#280 [06:47] <Andrio> BobTehDerp, try installing win64_154022.4424.exe from https://downloadcenter.intel.com/download/25948/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345.
#281 [06:47] <BobTehDerp> Thanks
#282 [06:47] <Andrio> Iain, you'll need to contact Mojang to have the email address changed then.
#283 [06:48] <Andrio> ??> Iain account/send-email
#284 [06:48] <Absol> Iain: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#285 [06:48] <Absol> Iain: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#286 [06:48] <Andrio> I agree that the help articles need to be updated
#287 [06:48] <Iain> yeah
#288 [06:48] <Iain> what if i cant find it as it was in 2012
#289 [06:48] <Iain> so it was before the email was login
#290 [06:48] <Andrio> Can't find what?
#291 [06:49] <Iain> the transaction
#292 [06:49] <Andrio> There's a link on that form that may help.
#293 [06:50] <Iain> where abouts?
#294 [06:52] <Andrio> Next to the 'Transaction ID' field.
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#296 [06:54] <Iain> fuck it ill buy another acc
#297 [06:54] * Absol kicked Iain from #minecrafthelp (Reason: ain :Keep it civilized, you are just a human)
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#304 [07:05] <Snowei5> Hi, can someone pls help me? I have just paid and tried to dl Minecraft but it doesnt work. At the end of the downloading prosess a box with this text comes up: Unable to start the Minecraft Runtime enviroment. This is most likely caused by a corruption. Please try to reinstall Minecraft. I have reinstalled it severaltimes and even on other computers, but it still doesnt work. Does anyone know what i can do to download it properly?
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#309 [07:11] <Deltastein1> http://paste.ubuntu.com/16436231/
#310 [07:12] <Deltastein1> Can you german
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#312 [07:13] <Deltastein1> Hello ?
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#331 [07:37] <Owen_Gamer> Help me ?
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#334 [07:39] <Owen_Gamer> Well, my game is crashes when opening, follow the instructions given by Mojang and was asked this diagnosis: http://paste.ubuntu.com/16436620/ what should I do ?
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#336 [07:39] <Andrio> Actually, that wasn't written by Mojang.
#337 [07:40] <Andrio> Owen, install this driver: https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81517
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#339 [07:41] <Owen_Gamer> I've tried to install latest drivers, however, remains the same way ...
#340 [07:42] <Owen_Gamer> minecraft game 4 years, always formatted my computer the same way and it never occurred to this problem, I have great server, so I need a lot to get into the game
#341 [07:42] <YANNOU> Hey guys, i have created my mc account quite a long time ago, and now, when i try to log back in about 6 month after, i doesnt work
#342 [07:42] <Owen_Gamer> Format the machine again solve the problem?
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#344 [07:43] <Andrio> Well, your report shows that the latest drivers are not installed.
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#346 [07:45] <Owen_Gamer> Exactly, that's the problem ... when I try to install, says that the software does not support this system
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#348 [07:45] <Andrio> :/
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#351 [07:49] <Owen_Gamer> Ok... thanks Andrio!
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#353 [07:49] <carltonsparkyt> hey guys
#354 [07:49] <carltonsparkyt> i really need help
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#357 [07:50] <carltonsparkyt> on minecraft loading bescause it wont load
#358 [07:50] <carltonsparkyt> @help
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#364 [07:53] <carltonsparkyt> hoi
#365 [07:54] <carltonsparkyt> can anyone help
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#369 [08:03] <trainmaster247> I need to know what is the minnimym intel driver version I need. I recently updated to windows 10 and am getting the error
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#374 [08:16] <HappyNewClone123> graphic drivers
#375 [08:18] <HappyNewClone123> i`m not sure to update my drivers
#376 [08:19] <HappyNewClone123> @absol i`m not sure to update my drivers
#377 [08:21] * jonh_luis1227 [jonh_luis1227@notlogged] has joined #minecrafthelp
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#380 [08:28] <JasmijnV1998> http://paste.ubuntu.com/16437756/
#381 [08:29] * froggygamer514 [froggygamer514@notlogged] has joined #minecrafthelp
#382 [08:31] <JasmijnV1998> my minecraft has crashed. i had to send this link for further instructions: http://paste.ubuntu.com/16437756/ . Can someone please solve this?
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#385 [08:34] <Andrio> JasmijnV1998, install win64_154022.4
#386 [08:34] <Andrio> JasmijnV1998, install win64_154022.4424.exe from https://downloadcenter.intel.com/download/25948/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=86210.
#387 [08:35] <Andrio> ??> HappyNewClone123 win/DXDiag
#388 [08:35] <Absol> HappyNewClone123: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#389 [08:35] <vitorzika> nao ta pegano minecraft
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#396 [08:39] <ThisIsOlaf> I can't login to my minecraft account.
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#399 [08:40] <JasmijnV1998> it didn't help. is there another thing i can do too solve it?
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#403 [08:43] <Andrio> ThisIsOlaf, what happens when you try?
#404 [08:43] <Andrio> JasmijnV1998, did you restart your PC?
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#406 [08:44] <rayaap> dff
#407 [08:45] <rayaap> no puedo entrar en minecraft
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#409 [08:45] <ThisIsOlaf> When i try its says my email or password isn't correct
#410 [08:46] <ThisIsOlaf> but i'm sure its the good password and email
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#414 [08:47] <imidazole> hey guys. me and a few friends are launching a quadcopter with a raspberry pi running minecraft in a few hours. we will stream it and such. for now looking for people to join (creative mode) and add more content. we have some big sprawling cities and would love another building or two... room for community admins too, stream and link to follow! join the server: newest bldgs
#415 [08:47] <imidazole> are @ 1500 / 100 / -100 - build what you want, make a home 65.50.122.253
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#418 [08:50] <Andrio> ThisIsOlaf, can you reset your password?
#419 [08:50] <ThisIsOlaf> I can't login to my mojang account
#420 [08:57] * Mr_CooKiee__PL [Mr_CooKiee__PL@notlogged] has joined #minecrafthelp
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#423 [08:57] <imidazole> hey guys. me and a few friends are launching a quadcopter with a raspberry pi running minecraft in a few hours. we will stream it and such. for now looking for people to join (creative mode) and add more content. we have some big sprawling cities and would love another building or two... room for community admins too, stream and link to follow! join the server: newest bldgs are @ 1500
#424 [08:57] <imidazole> / 100 / -100 - build what you want, make a home 65.50.122.253Announce 0 300 msg #minecraft hey guys. me and a few friends are launching a quadcopter with a raspberry pi running minecraft in a few hours. we will stream it and such. for now looking for people to join (creative mode) and add more content. we have some big sprawling cities and would love another building or two... room for
#425 [08:57] <imidazole> community admins too, stream and link to follow! join the server: newest bldgs are @ 1500 / 100 / -100 - build what you want, make a home 65.50.122.253
#426 [08:57] * GreyVulpine kicked imidazole from #minecrafthelp (Reason: midazole :Meep Meep. Go away.)
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#429 [09:02] <Chromaryu> wow
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#435 [09:10] <iFlickNips> Anyone able to help me? Trying to login to a server FatalityPvP.net / FatalityPvP.us which many people can login to but for me it gives the error 'connection refused: no further information' and shows can't connect with no MOTD
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#445 [09:24] <eliezer> eliezer
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#448 [09:27] <zaid> what is the problem in minecraft
#449 [09:28] <zaid> hello
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#452 [09:30] <zaid> shutup
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#460 [09:35] <Taimio> my minecraft is saying java.lang.NullPointerException : group and i need help
#461 [09:35] <Taimio> and mc crashes when ii go to single player
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#464 [09:38] <Taimio> My minecraft when i enter server says java.lang.NullPointerException:group and when i enter single player it crashes
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#467 [09:39] <Taimio> asdfghjkl;'
#468 [09:39] <Taimio> sdfghjkl;'
#469 [09:39] <Taimio> sdfghjkl;'
#470 [09:39] <Taimio> swdefghjkl;'
#471 [09:39] <Taimio> asdfghjkl;'
#472 [09:39] * eliezer [eliezer@notlogged] has quit. (Ping timeout: 195 seconds)
#473 [09:39] <Taimio> zxsdfghjkl;'
#474 [09:39] <Taimio> asdfghjkl;'
#475 [09:39] <Taimio> ';lkjhgfdfghjkl;'
#476 [09:39] <Taimio> ';lkjhjkl;'
#477 [09:39] * Absol kicked Taimio from #minecrafthelp (Reason: aimio :Stop spamming)
#478 [09:39] * Taimio [Taimio@notlogged] has joined #minecrafthelp
#479 [09:39] <Taimio> Hello
#480 [09:40] <Taimio> #minecrafthelp
#481 [09:40] * Andrio hands Absol a Salac Berry.
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#482 [09:40] <Taimio> @absol i need help with minecraft when i go to a server it says java.lang.NullPointerException:group
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#486 [09:45] <test_> Hello.
#487 [09:45] <test_> What type of pipe would I use to transfer items between chests?
#488 [09:46] * Taimio [Taimio@notlogged] has quit. (Ping timeout: 195 seconds)
#489 [09:46] <Andrio> A hopper?
#490 [09:47] <Andrio> Or a hopper mine card
#491 [09:47] <Andrio> cart*
#492 [09:47] <Andrio> This channel doesn't support mods.
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#496 [09:50] <Zavpex> every time i try and join a server it says java.lang.NullPointerException: group and if i join a single player world it crashes
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#502 [09:53] <Janaatje> My minecraft doenst work
#503 [09:54] <Janaatje> Hey
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#510 [09:56] <swag> Why is my skins hood / hat not working
#511 [09:56] * Green_Urchin [Green_Urchin@notlogged] has quit. (Client Quit)
#512 [09:57] <swag> I checked if my hat was off and it was on
#513 [09:57] * jw28 [jw28@notlogged] has quit. (Ping timeout: 198 seconds)
#514 [09:57] <swag> Is anyone on here?
#515 [09:58] <Andrio> What version of Minecraft are you on?
#516 [09:58] <swag> 1.9.2 im using optifine
#517 [09:58] <Andrio> mm
#518 [09:59] <swag> i try loading it without optifine
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#521 [10:00] <swag> It worked it was just a optifine bug
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#523 [10:02] <Andrio> Mhm
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#537 [10:18] <PikachuCB> Guten Tag
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#547 [10:26] <GENS> Can you help me with problem in Mine-Imitator?
#548 [10:26] <pepeagamer20043> como e que eu recebo o dinheiro da comra do jogo
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#550 [10:26] * mike_ [mike_@notlogged] has joined #minecrafthelp
#551 [10:26] <mike_> unable to get minecraft pc to run on pc
#552 [10:27] <mike_> we get pixel error when we try to start
#553 [10:27] <mike_> ---------------- System Information ------------------ Time of this report: 5/15/2016, 11:25:24 Machine name: MIKE-PC Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release_sec.160328-1908) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: OptiPlex 780 BIOS:
#554 [10:27] <mike_> help please
#555 [10:27] <GENS> I got one error if I try run Mine-Imator, can you help me?
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#557 [10:27] <mike_> can someone help?
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#561 [10:28] <mike__> need help getting minecraft to run\
#562 [10:28] <_xXRezaRTXx_> Please you all be tried if my Minecraft But for 2 weeks or more CRAs everything I tried but than again reluctant
#563 [10:29] * wladi [wladi@notlogged] has joined #minecrafthelp
#564 [10:30] <GENS> I got one error if I try run Mine-Imator, can you help me? Error code: http://paste.ubuntu.com/16440474/
#565 [10:30] <GreyVulpine> GENS - We don't provide support for Mine-Imator here.
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#567 [10:30] <GENS> ok and where? do you know?
#568 [10:30] <mike__> says i need to upgrade my graphics driver, but when i try to do so the utility that is supposed to fix it, crashes, with no additional help. so i'm scrwed
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#572 [10:31] <mike__> can anyone help?
#573 [10:31] <Gamer> hi i need help migrating a minecraft count
#574 [10:31] <GreyVulpine> Gamer - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#575 [10:31] * GENS [GENS@notlogged] has quit. (Quit: Web client closed)
#576 [10:32] <Gamer> hello i looked did not work
#577 [10:32] <mike__> how do i update my graphics so this will work?
#578 [10:32] * pedroguedes [pedroguedes@notlogged] has joined #minecrafthelp
#579 [10:32] <GreyVulpine> mike__ - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#580 [10:32] * pedroguedes [pedroguedes@notlogged] has quit. (Client Quit)
#581 [10:32] <Gamer> pls help me i do not knkwo what to do
#582 [10:32] <GreyVulpine> Gamer - Fill out the form.
#583 [10:32] * _xXRezaRTXx_ [_xXRezaRTXx_@notlogged] has quit. (Ping timeout: 195 seconds)
#584 [10:32] <Gamer> i need to figure out how to migrate an account to play realms
#585 [10:33] <GreyVulpine> Gamer - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#588 [10:34] <mike__> http://paste.ubuntu.com/16440553/
#589 [10:34] * carloscazzz [carloscazzz@notlogged] has joined #minecrafthelp
#590 [10:34] <GreyVulpine> mike__ - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#591 [10:35] <mike__> what!!!????
#592 [10:35] * carloscazzz_ [carloscazzz_@notlogged] has joined #minecrafthelp
#593 [10:35] <mike__> can i get a refund?
#594 [10:35] * carloscazzz_ [carloscazzz_@notlogged] has quit. (Client Quit)
#595 [10:35] <GreyVulpine> mike__ - https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy?b_id=5408
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#600 [10:40] <mike__> any other options? no way to make this thing work? I paid 30 bucks for it
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#625 [10:56] <Carol> ------------------ System Information ------------------ Time of this report: 5/15/2016, 12:47:37 Machine name: PC-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150715-0600) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: Phitronics System Model: P7I45GC-M BIOS: Default System BIOS Processor: Intel(R) Cel
#626 [10:56] <Carol> ------------------ System Information ------------------ Time of this report: 5/15/2016, 12:47:37 Machine name: PC-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150715-0600) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: Phitronics System Model: P7I45GC-M BIOS: Default System BIOS Processor: Intel(R) Cel
#627 [10:56] * Kyle [Kyle@notlogged] has joined #minecrafthelp
#628 [10:57] <Kyle> When I open minecraft. I can't connect to any servers, and when I try and connect it says java.lang.NullPointerException: group.
#629 [10:57] <Carol> pormato do pixel nao acelerado esta me inpedindo de jogar minecraft
#630 [10:57] <Kyle> ?
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#632 [10:58] <Kyle> hello?
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#635 [10:59] <StepKyle21> guys i just use my shader pack and now its says not supported need opengl 2.0
#636 [10:59] <Kyle> ?
#637 [10:59] <Kyle> I have a bigger problem
#638 [10:59] <StepKyle21> how can i download opengl
#639 [10:59] <Kyle> I can't connect to any servers, and when I try and connect it says java.lang.NullPointerException: group.
#640 [10:59] <Frost> How do I update my graphics drivers
#641 [11:01] <Kyle> huh
#642 [11:01] <Kyle> I actually need help
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#645 [11:03] <StepKyle21> please help me
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#648 [11:04] <StepKyle21> I just go for shader pack and it says it need openG: 2.0
#649 [11:04] <StepKyle21> how can i download opengl 2.0??
#650 [11:04] <Kyle> Step
#651 [11:04] <Kyle> I ACTUALLY need help ok
#652 [11:04] <Kyle> I can't connect to any servers, and when I try and connect it says java.lang.NullPointerException: group.
#653 [11:05] * Bugboy1028 [Bugboy1028@notlogged] has joined #minecrafthelp
#654 [11:05] <Kyle> hi
#655 [11:05] <Kyle> I can't connect to any servers, and when I try and connect it says java.lang.NullPointerException: group.
#656 [11:05] <urielsalis> Kyle, what antivirus you have?
#657 [11:06] * OmnIcK [OmnIcK@notlogged] has quit. (Ping timeout: 190 seconds)
#658 [11:06] <Kyle> I just uninstalled it
#659 [11:06] <Kyle> it was Macafee
#660 [11:06] <urielsalis> Kyle, ah, then you have to use their tool to uninstall it, else is not truly gone
#661 [11:06] <Kyle> it wasn't like this yesterday
#662 [11:07] <urielsalis> ??> Kyle av/mcafee/uninstall
#663 [11:07] <Absol> Kyle: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#664 [11:07] <Kyle> ohh
#665 [11:07] <Kyle> also one more thing
#666 [11:07] <Kyle> this isn't really mc related, but it's Ethernet related
#667 [11:08] <Kyle> do I renstall MCafee?
#668 [11:08] <urielsalis> Kyle, no
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#671 [11:08] <urielsalis> Kyle, Mcfee is known to intefire with server joining and loging proccess
#672 [11:08] <urielsalis> Kyle, we recommend Avast
#673 [11:08] <urielsalis> ??> Kyle av/avast
#674 [11:08] * PATRICK_ [PATRICK_@notlogged] has joined #minecrafthelp
#675 [11:08] <Absol> Kyle: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
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#677 [11:08] <StepKyle21> please help
#678 [11:08] <flame_overlord> hello?
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#680 [11:09] <flame_overlord> I have a problem with a resource pac
#681 [11:09] <urielsalis> flame_overlord, what problem?
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#683 [11:09] <urielsalis> StepKyle21, just ask :)
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#685 [11:10] <flame_overlord> What happenes is prior to 1.9 it worked perfectly, it was a 1024x resource pack but now it just shows the "unavailable" texture for all solid blocks and water + lava
#686 [11:10] <flame_overlord> in the earliest snapshots it also worked
#687 [11:11] * OmnIcK [OmnIcK@notlogged] has joined #minecrafthelp
#688 [11:11] <urielsalis> flame_overlord, I dont think vanilla supports more than x64 resource packs
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#690 [11:11] <flame_overlord> it does it used to work in 1.9
#691 [11:11] <flame_overlord> it does it used to work in 1.9
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#693 [11:11] <CubeTheThird> yes it does
#694 [11:11] <flame_overlord> *1.8
#695 [11:11] <flame_overlord> it supports up to 2048x
#696 [11:11] <CubeTheThird> you can technically use any size as long as your GPU supports it, and it's a power of 2 in resolution
#697 [11:12] <CubeTheThird> but unless you have a powerful GPU the performance will be terrible
#698 [11:12] <urielsalis> ^^
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#701 [11:13] <flame_overlord> nah it works fine 300fps+ in 1.8 now it just shows that weird purple,black texture
#702 [11:13] <CubeTheThird> flame_overlord, was the pack updated for 1.9?
#703 [11:13] <flame_overlord> i havnt changed it at all
#704 [11:13] <flame_overlord> how do you update 4 1.9?
#705 [11:13] <CubeTheThird> and if your fps is that high you may want to limit it
#706 [11:13] <CubeTheThird> flame_overlord, are you the creator of the pack?
#707 [11:13] <urielsalis> flame_overlord, the resource pack creator has to update it
#708 [11:14] <flame_overlord> yeah i made it custom and private
#709 [11:14] <flame_overlord> Do i need all the 1.9 blocks>=?
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#713 [11:15] <flame_overlord> hello?
#714 [11:15] <urielsalis> hi flame_overlord
#715 [11:15] <CubeTheThird> flame_overlord, with new releases there are usually small changes to resource pack format
#716 [11:15] <flame_overlord> such as in 1.9?
#717 [11:15] <CubeTheThird> flame_overlord, you should look on the minecraft forums or wiki for info about the changes for 1.9
#718 [11:16] <flame_overlord> what changes do you mena?
#719 [11:16] <flame_overlord> *mean
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#723 [11:17] <flame_overlord> what kind of changes to the format?
#724 [11:18] <flame_overlord> speciffically 1.9?
#725 [11:18] * OmnIcK [OmnIcK@notlogged] has quit. (Ping timeout: 190 seconds)
#726 [11:18] <urielsalis> flame_overlord, one moment
#727 [11:19] <urielsalis> flame_overlord, the model system, item tags, multipart and display tags changed
#728 [11:19] <urielsalis> flame_overlord, so you have to increase the version number to 2
#729 [11:19] <urielsalis> flame_overlord, http://minecraft.gamepedia.com/Resource_pack
#730 [11:20] <flame_overlord> ok, Thanks!
#731 [11:20] * urielsalis tips hat
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#749 [11:41] <WONDERWOMAN_RANA> i've downloaded minecraft and it gave me instructions and i don't know what to do next
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#751 [11:43] * osuka_ [osuka_@notlogged] has quit. (Quit: ...and the computer's sleeping again. Could someone wake it up for me?)
#752 [11:44] <WONDERWOMAN_RANA> do you know what to do next please
#753 [11:44] * urielsalis [urielsalis@notlogged] has joined #minecrafthelp
#754 [11:44] <CubeTheThird> WONDERWOMAN_RANA, what instructions did you follow?
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#757 [11:45] <WONDERWOMAN_RANA> i had to go through websites and i still didn't enter minecraft
#758 [11:46] <CubeTheThird> WONDERWOMAN_RANA, did you get a dxdiag report?
#759 [11:46] <WONDERWOMAN_RANA> yeah i did
#760 [11:46] <CubeTheThird> WONDERWOMAN_RANA, give a URL to it here
#761 [11:46] * nihatcan1223A [nihatcan1223A@notlogged] has joined #minecrafthelp
#762 [11:46] <WONDERWOMAN_RANA> http://paste.ubuntu.com/16442019/
#763 [11:47] <CubeTheThird> WONDERWOMAN_RANA, one moment
#764 [11:47] <WONDERWOMAN_RANA> ok
#765 [11:48] * yonatan30303 [yonatan30303@notlogged] has quit. (Ping timeout: 195 seconds)
#766 [11:50] <CubeTheThird> WONDERWOMAN_RANA, this may take a couple minutes. The sony website is being frustrating
#767 [11:50] <WONDERWOMAN_RANA> ok its ok i think i got this
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#769 [11:50] <WONDERWOMAN_RANA> but thanks so much for your help
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#773 [11:52] <CubeTheThird> WONDERWOMAN_RANA, no problem. If you're able to get drivers from the sony website go ahead
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#777 [11:57] <WONDERWOMAN_RANA> actually i now need help
#778 [11:57] * kirby|gone is now known as mrkirby153
#779 [11:58] <WONDERWOMAN_RANA> do you know
#780 [11:58] <CubeTheThird> WONDERWOMAN_RANA, what's up?
#781 [11:59] <WONDERWOMAN_RANA> can you help me
#782 [11:59] <WONDERWOMAN_RANA> i cant do it
#783 [11:59] * Kampfsoocke [Kampfsoocke@notlogged] has joined #minecrafthelp
#784 [12:00] <urielsalis> WONDERWOMAN_RANA, just ask
#785 [12:00] <WONDERWOMAN_RANA> CubeTheThird
#786 [12:00] <WONDERWOMAN_RANA> pls
#787 [12:00] * FRA04GAMER [FRA04GAMER@notlogged] has joined #minecrafthelp
#788 [12:01] <CubeTheThird> WONDERWOMAN_RANA, hold on
#789 [12:01] <Kampfsoocke> hi, i started my monecraft normally but when i pressed play botton a problem comes that theres a pixel problem . I ve got a URL 4 you : http://paste.ubuntu.com/16442474/
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#793 [12:01] <urielsalis> Kampfsoocke, what OS did that pc had originally?
#794 [12:01] <urielsalis> Kampfsoocke, what OS did that pc had originally?
#795 [12:01] * FRA04GAMER [FRA04GAMER@notlogged] has left #minecrafthelp
#796 [12:02] <Kampfsoocke> OS ?
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#798 [12:02] <urielsalis> Kampfsoocke, Operative Syste
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#801 [12:02] <Kampfsoocke> it started mc
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#803 [12:02] <Jake> is someone there
#804 [12:03] <Kampfsoocke> IM FROM GERMANY MY ENGLSIH ISNT VERY WELL
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#806 [12:03] <urielsalis> Kampfsoocke, calm down
#807 [12:03] <Kampfsoocke> sorry for that
#808 [12:03] <urielsalis> Jake, 157 people
#809 [12:03] <CubeTheThird> WONDERWOMAN_RANA, first try download and install https://downloadcenter.intel.com/download/24973/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit?product=81499
#810 [12:03] <Kampfsoocke> sorry didnt see that my caps were on
#811 [12:03] <apothideus> I'm having issues where the screen turns black when i look certain directions... anyone else have this issue?
#812 [12:03] <Jake> ok can someone help me with a problem
#813 [12:03] <urielsalis> Jake, just ask
#814 [12:03] <urielsalis> apothideus, in a specific position?
#815 [12:03] <urielsalis> Kampfsoocke, you had Windows XP in that laptop before?
#816 [12:04] <Kampfsoocke> yes
#817 [12:04] <Kampfsoocke> ohh no
#818 [12:04] <Kampfsoocke> windows 7
#819 [12:04] <Kampfsoocke> windows 7
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#821 [12:04] <urielsalis> Kampfsoocke, one moment
#822 [12:04] <apothideus> at random intervals, when i look in certain directions (i'd say a 45 degree field of view), the screen goes black. it is not at fixed sites. it seems to be random. more often when mobs are around, I think.
#823 [12:04] <Kampfsoocke> ok :D
#824 [12:05] <Jake> ok so i need to reset my security questions but the yahoo account linked with my minecraft account doesnt work anymore it says that the email is invalid so i cant change my skin or do anything else in mojang
#825 [12:05] * EndermanGamerzYT [EndermanGamerzYT@notlogged] has joined #minecrafthelp
#826 [12:05] <urielsalis> Jake, You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#827 [12:05] <urielsalis> Jake, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#828 [12:05] <urielsalis> apothideus, Please start the game and navigate to "Options" then "Video Settings". Then Turn VBO(VBO, not View Bobbing) and Vsync ON.
#829 [12:06] <Kampfsoocke> uriesalis ?
#830 [12:06] <urielsalis> Kampfsoocke, one moment, lenovo is being slow
#831 [12:07] <Jake> i click the link but it says other things i dont see where i need to go to email mojang
#832 [12:07] <Kampfsoocke> ok
#833 [12:07] <urielsalis> Jake, is a form, you have to fill it
#834 [12:07] <apothideus> both are on.
#835 [12:07] <EndermanGamerzYT> Help need someone to tell me how I get right the mistake java.lang.NullPointerException if anyone knows please tell me.
#836 [12:07] <Jake> i dont see the form
#837 [12:07] <apothideus> I've tried with both off and either one off...
#838 [12:07] <urielsalis> EndermanGamerzYT, what antivirus you have?
#839 [12:07] <apothideus> neither fixed the problem.
#840 [12:07] <urielsalis> apothideus, part of the screen goes black, or all of it?
#841 [12:08] <apothideus> all of it withiin the minecraft window. If I am full screen then everything.
#842 [12:08] <Jake> where is the form to fill out
#843 [12:08] <apothideus> nothing else on my comp is affected.
#844 [12:08] <urielsalis> Kampfsoocke, download and install http://support.lenovo.com/ar/es/products/Laptops-and-netbooks/ThinkPad-R-Series-laptops/ThinkPad-R400/downloads/DS001429
#845 [12:08] <apothideus> ive tried two GPUs, driver updates and rollbacks.
#846 [12:08] <urielsalis> Jake, in the first link
#847 [12:08] <apothideus> and reinstalling minecraft.
#848 [12:08] <urielsalis> ??> apothideus win/dxdiag
#849 [12:08] <Absol> apothideus: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#850 [12:09] <Kampfsoocke> okay thx what if it doesnt help
#851 [12:09] <EndermanGamerzYT> I have avast antivirus
#852 [12:09] <Kampfsoocke> im on the way :D
#853 [12:09] <apothideus> Urielsalis, what does the "win/dxdiag" mean?
#854 [12:09] <urielsalis> apothideus, follow Absol instructions shown after that
#855 [12:10] <apothideus> ah, gotcha. thanks.
#856 [12:10] <urielsalis> EndermanGamerzYT, does it happens in servers or singleplayer?
#857 [12:11] <EndermanGamerzYT> servers
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#859 [12:11] <apothideus> txt document created.
#860 [12:12] <urielsalis> apothideus, give me the link
#861 [12:12] <EndermanGamerzYT> not if the singleplayer also
#862 [12:12] <urielsalis> EndermanGamerzYT, can you give me a example one?
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#867 [12:12] <Jake> ok i sent an emai l
#868 [12:12] <EndermanGamerzYT> goes
#869 [12:13] <luuk> http://paste.ubuntu.com/16442941/
#870 [12:13] * Kampfsoocke [Kampfsoocke@notlogged] has quit. (Ping timeout: 195 seconds)
#871 [12:13] <luuk> help
#872 [12:13] <Tany> Hi please help me ,how I can delet my account?
#873 [12:13] <apothideus> http://paste.ubuntu.com/16442969/
#874 [12:13] <urielsalis> Tany, in account.mojang.com
#875 [12:13] <luuk> idk
#876 [12:13] <urielsalis> luuk, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 8.1 or use another PC or if you have a desktop PC, buy a new graphics card
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#878 [12:14] <urielsalis> luuk, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#879 [12:14] <urielsalis> apothideus, download and install https://downloadcenter.intel.com/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit
#880 [12:14] <EndermanGamerzYT> for example I get in the normal minecraft multiplayer will say I want to enter hypixel I enter and precious to me the error
#881 [12:14] <urielsalis> ??> EndermanGamerzYT toolshjt
#882 [12:14] <urielsalis> ??> EndermanGamerzYT tools/hjt
#883 [12:14] <Absol> EndermanGamerzYT: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#884 [12:14] <Absol> EndermanGamerzYT: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#885 [12:14] <apothideus> ok
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#888 [12:15] <urielsalis> apothideus, and also this one http://www.nvidia.com/download/driverResults.aspx/102385/en-us
#889 [12:16] <EndermanGamerzYT> ok
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#894 [12:16] <apothideus> urielsalis, thanks for the help for now. It will be several minutes before my DLs are complete.
#895 [12:17] * urielsalis tips hat
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#896 [12:17] <JaeFive> Hello, i have a question. I tried playing minecraft and it crashed. I followed the directions. Im not sure what it did, but it told me to give you a link. herehttp://paste.ubuntu.com/16442909/
#897 [12:17] * urielsal- is now known as urielsalis
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#899 [12:18] <JaeFive> anyone?
#900 [12:18] <CubeTheThird> JaeFive, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#901 [12:18] <JaeFive> ok, thanks for the help
#902 [12:19] <JaeFive> how do you downgrade? XD
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#904 [12:19] <urielsalis> JaeFive, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#906 [12:19] <JaeFive> thanks
#907 [12:20] * Kampfsoocke [Kampfsoocke@notlogged] has joined #minecrafthelp
#908 [12:21] <EndermanGamerzYT> http://paste.ubuntu.com/16443166/
#909 [12:21] <Kampfsoocke> Hi, back again....doesnt help me
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#911 [12:21] <urielsalis> Kampfsoocke, did you rebooted?
#912 [12:21] <lexusBG> how to fix java.lang.NullPointerException: group
#913 [12:21] * WONDERWOMAN_RANA [WONDERWOMAN_RANA@notlogged] has quit. (Ping timeout: 195 seconds)
#914 [12:22] <EndermanGamerzYT> ready
#915 [12:22] <Kampfsoocke> yes i shut down my pc and when i restarted it and wanted play mc same problem came
#916 [12:23] <EndermanGamerzYT> Absol
#917 [12:23] <EndermanGamerzYT> ?
#918 [12:23] <Kampfsoocke> what can i do ?
#919 [12:23] <lexusBG> I NEED HELP
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#922 [12:24] <Kampfsoocke> hello ?
#923 [12:25] <EndermanGamerzYT> absol?
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#926 [12:27] <EndermanGamerzYT> hello?
#927 [12:27] <EndermanGamerzYT> Help need someone to tell me how I get right the mistake java.lang.NullPointerException if anyone knows please tell me.
#928 [12:27] <Kampfsoocke> hello , i need some other ideas so pls help
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#931 [12:29] <lexusBG> how to fix 0:02 / 1:35 java.lang.NullPointerException: group
#932 [12:29] <lexusBG> how i fix java.lang.NullPointerException: group
#933 [12:29] <EndermanGamerzYT> yes
#934 [12:30] <lexusBG> how i fix this
#935 [12:30] <EndermanGamerzYT> Help me plz
#936 [12:30] <lexusBG> how to fix java.lang.NullPointerException: group
#937 [12:31] <EndermanGamerzYT> I dont know
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#944 [12:32] <EndermanGamerzYT> Help need someone to tell me how I get right the mistake java.lang.NullPointerException if anyone knows please tell me.
#945 [12:32] <HipsterNisse> Hello, It doesnt spawn monsters on my server at nights. On my server notes "spawn-monsters=true". But still nothing
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#953 [12:37] <Bacca> I can't login to my account
#954 [12:37] <Bacca> can you help me?
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#956 [12:37] <Bacca> hello
#957 [12:38] * juan2696 [juan2696@notlogged] has joined #minecrafthelp
#958 [12:38] <Bacca> i don't know what email and password my account is on
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#960 [12:38] <Waveyy_> So, i am running on a windows vista (ikr i know what you're thinking) but, it says i dont have enough data for pixel support(somethinglike that) i did the dxdiag it showd and it said that i didnt have any updates i need to do, so i came here looking for answers. if you need the report i have the link to it
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#964 [12:39] <Tipo> i changed my security questions and i go to profile and they didn't change can someone help me?
#965 [12:39] <GreyVulpine> Tipo - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
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#969 [12:42] <Tipo> i sent the email but can i get someone to help?
#970 [12:42] <Waveyy_> am i allowed to say my question again? i wouldn't like to flood...
#971 [12:43] <CubeTheThird> Waveyy_, give the link to your report here
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#973 [12:43] <Tipo> i changed my security questions and i go to my profile and there not changed so i cant change my skin or name or even go to my profile.
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#975 [12:44] <Waveyy_> http://paste.ubuntu.com/16443618/
#976 [12:44] <Waveyy_> Its the dxdiag report, if you want, i have the crash report also...?
#977 [12:46] <CubeTheThird> Waveyy_, no it's ok. One moment
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#979 [12:47] <CubeTheThird> Waveyy_, hmm the AMD website seems to be giving errors right now
#980 [12:48] <Waveyy_> would you like to try again? ill maybe use a different link?
#981 [12:48] <CubeTheThird> Waveyy_, your link is fine. I just can't get you the drivers you need because the AMD website where they are offered doesn't appear to be working
#982 [12:49] <Waveyy_> Oh.
#983 [12:49] <Waveyy_> So what do you suggest i do?
#984 [12:49] <CubeTheThird> Waveyy_, perhaps come back here later. Maybe it will be working then
#985 [12:50] <Waveyy_> alright thanks i guess.
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#994 [12:57] <gregD> I have an error logging intoi minecraft. I coppied the error. How do you want it?
#995 [12:58] * Bacca_hd [Bacca_hd@notlogged] has joined #minecrafthelp
#996 [12:59] <Bacca_hd> I don't know my email or password to my account, Can you tell me? if i give you the username?
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#999 [13:01] * xHyqer [xHyqer@notlogged] has joined #minecrafthelp
#1000 [13:01] <xHyqer> Hello whenever I start my minecraft launcher and click play this message pops on game output ompletely ignored arguments: [--nativeLauncherVersion, 301] [22:01:03] [Client thread/INFO]: Setting user: xHyqer [22:01:03] [Client thread/INFO]: (Session ID is <censored>) Exception in thread "Client thread" com.google.gson.JsonSyntaxException: java.lang.IllegalStateException: Expected BEGIN_ARRAY but was STRING at line 1 column 1 at com.google.gson.Gson.from
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#1002 [13:03] <xHyqer> Anyone here
#1003 [13:03] <xHyqer> I can't start my minecraft
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#1005 [13:04] * xHyqer [xHyqer@notlogged] has joined #minecrafthelp
#1006 [13:04] <xHyqer> Hello
#1007 [13:04] <xHyqer> My minecraft isn't opening
#1008 [13:04] <gregD> neither is mine
#1009 [13:04] <xHyqer> There's some problems with it
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#1015 [13:08] <omar> okat, really?
#1016 [13:09] <omar> guys
#1017 [13:09] <Gab> I can´t login since yesterday morning? what to do?
#1018 [13:09] <omar> i bought mc for the SECOND time and ITS NOT WORKING
#1019 [13:09] <omar> IT TAKES THE MONEY BUT IT DIDNT INSTALL!!!!!
#1020 [13:10] <omar> WHOS ON TO HELP ME?
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#1023 [13:11] <omar> forill
#1024 [13:11] <omar> i need help
#1025 [13:11] <gregD> we all do
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#1028 [13:11] <omar> i bought mc for the SECOND time and ITS NOT WORKING
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#1030 [13:12] <omar> princess can u help me\\\
#1031 [13:12] * jonathan [jonathan@notlogged] has quit. (Ping timeout: 195 seconds)
#1032 [13:13] <Waveyy__> omar, please be patient, ask your question and wait, helpers are trying to do heir own buisness and help others, say your question and wait please.
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#1034 [13:13] <omar> ok
#1035 [13:13] <gregD> ok
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#1038 [13:14] <omar> so basically, i bought mc for the second time but it did not install, its taking the money but its not install i swear im not lying i wasted a lot of money just to install mc but its not working, and i dont know why so please help, i will wait til someone answer me.
#1039 [13:15] <omar> its like i did nothing i just wasted money
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#1041 [13:16] <Waveyy__> omar, are you on windows, mac, linux or windows 10?
#1042 [13:16] <omar> windows 7
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#1045 [13:17] <Waveyy__> omar, go here, and follow the insructions: https://minecraft.net/en/download/
#1046 [13:17] <omar> ok
#1047 [13:17] <omar> oh wait
#1048 [13:17] <gregD> I have update mincraft to 1.9 the launcher ver is 1.6.61, using MacBook Pro, ver 01.11.3 OS X EL Capitan
#1049 [13:18] <omar> i did that last night, i have mc but i only can play demo
#1050 [13:18] <GreyVulpine> If you can only play demo, you're using the wrong email address/password to log in
#1051 [13:18] * OmnIcK [OmnIcK@notlogged] has joined #minecrafthelp
#1052 [13:18] <omar> no duude it didnt redister
#1053 [13:18] <omar> register*
#1054 [13:19] <omar> it takes the money but its not installing
#1055 [13:19] <GreyVulpine> Then you'll need to email Mojang support with the transaction ID
#1056 [13:19] <GreyVulpine> omar - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1057 [13:19] <omar> ok i will try thanks
#1058 [13:19] * Dubtrooper [Dubtrooper@notlogged] has joined #minecrafthelp
#1059 [13:20] <Dubtrooper> hello
#1060 [13:20] <Dubtrooper> y have a problem
#1061 [13:20] <Dubtrooper> opening mi mc
#1062 [13:20] <Dubtrooper> mi DxDiag on ubuntu is 16444627
#1063 [13:22] * Cheesypizza1 [Cheesypizza1@notlogged] has joined #minecrafthelp
#1064 [13:22] <GreyVulpine> Dubtrooper - Download and install: http://www.nvidia.com/download/driverResults.aspx/100238/en-uk
#1065 [13:23] <Dubtrooper> thanks
#1066 [13:23] <Cheesypizza1> i need help updating my drivers so i did and there was nothing wrong so i saved it and pasted it in a website just like you guys told me to do then it sent me over to this website.
#1067 [13:23] <Waveyy__> i have a pixel problem on my windows vista (i know) and my dxDiag is pasted here: http://paste.ubuntu.com/16443868/
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#1069 [13:24] <Cheesypizza1> ------------------ System Information ------------------ Time of this report: 5/15/2016, 14:15:22 Machine name: INSPIRON-1720 Operating System: Windows 10 Home 32-bit (10.0, Build 10586) (10586.th2_release_sec.160328-1908) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Inspiron 1720
#1070 [13:24] <Cheesypizza1> ------------------ System Information ------------------ Time of this report: 5/15/2016, 14:15:22 Machine name: INSPIRON-1720 Operating System: Windows 10 Home 32-bit (10.0, Build 10586) (10586.th2_release_sec.160328-1908) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Inspiron 1720
#1071 [13:25] <gregD> This is part of the error message: [12:52:02 ERROR]: Couldn't launch game java.io.IOException: Cannot run program "/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/bin/java" (in directory "/Users/gregorydaniels/Library/Application Support/minecraft"): error=2, No such file or directory
#1072 [13:25] <urielsalis> Cheesypizza1, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1073 [13:25] <urielsalis> gregD, did you edit your profile?
#1074 [13:26] <gregD> no, not that i know of.
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#1076 [13:26] <urielsalis> gregD, can you create a new one?
#1077 [13:26] <gregD> a New profile ? I believe so.
#1078 [13:26] <Cheesypizza1> i pasted it it on here http://paste.ubuntu.com/16444695/
#1079 [13:27] <urielsalis> Cheesypizza1, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 7 or use another PC or if you have a desktop PC, buy a new graphics card
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#1081 [13:27] <urielsalis> Cheesypizza1, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1083 [13:28] <omar> done
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#1085 [13:28] <omar> thx waveyy
#1086 [13:29] <Waveyy__> i am running on windows vista, and my computer doesn't have the power to run pixels (something like that) and i ran through the DxDiag, and it said i didnt have anny updates avalible, i pasted my DxDiag report here: http://paste.ubuntu.com/16443868/
#1087 [13:29] <omar> waveyy... how can i install windows 10
#1088 [13:29] <urielsalis> Waveyy__, download and install http://support.amd.com/en-us/download/desktop/legacy?product=Legacy1&os=Windows%20Vista%20-%2032
#1089 [13:30] <urielsalis> omar, its a update, it should appear if your pc is compatible
#1090 [13:30] <omar> where?
#1091 [13:30] <urielsalis> omar, as a popup
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#1093 [13:33] <Waveyy__> urielsalis, which one do i download; Catalyst Software Suite or WDM Integrated Driver
#1094 [13:33] <urielsalis> Waveyy__, catalyst
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#1096 [13:34] <omar> how much time does it take to install windows 10?
#1097 [13:34] <omar> like an hour?
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#1100 [13:39] <eunice> Hello can somebody help my
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#1110 [13:52] <gregD> Ok, I created a new profile and still got the same error: [13:29:48 INFO]: Minecraft Launcher 1.6.61 (through bootstrap 100) started on osx... [13:29:48 INFO]: Current time is May 15, 2016 1:29:48 PM [13:29:48 INFO]: System.getProperty('os.name') == 'Mac OS X' [13:29:48 INFO]: System.getProperty('os.version') == '10.11.3' [13:29:48 INFO]: System.getProperty('os.arch') == 'x86_64' [13:29:48 INFO]: System.getProperty('java.version') == '1.8.0_74' [13:29:4
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#1113 [13:53] <gregD> [13:29:48 INFO]: Minecraft Launcher 1.6.61 (through bootstrap 100) started on osx... [13:29:48 INFO]: Current time is May 15, 2016 1:29:48 PM [13:29:48 INFO]: System.getProperty('os.name') == 'Mac OS X' [13:29:48 INFO]: System.getProperty('os.version') == '10.11.3' [13:29:48 INFO]: System.getProperty('os.arch') == 'x86_64' [13:29:48 INFO]: System.getProperty('java.version') == '1.8.0_74' [13:29:48 INFO]: System.getProperty('java.vendor') == 'Oracle Corp
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#1116 [13:56] <omar> does anyone know how to make my internet faster?
#1117 [13:58] <omar> ?
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#1119 [14:00] <gregD> is it a java problem?
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#1134 [14:15] <flame_overlord> hello?
#1135 [14:15] <omar> does anyone know how to make my internet faster?
#1136 [14:15] <paiopapa> Hi. So, today when I started up Minecraft and went to press the 'Play' button, I saw that it was replaced by the play offline button. Sometimes this happens and multiplayers still works, so I went ahead and pressed it anyway. Then, I tried to click on mineplex, which 'couldnt connect to server'. this also sometimes happened, so I pressed it anywday. Then the error : java.lang.NullpointerExceptiion.group occured, which halted me from p
#1137 [14:15] <flame_overlord> your internet is doen^
#1138 [14:15] <flame_overlord> *down
#1139 [14:15] <paiopapa> nope
#1140 [14:15] <CubeTheThird> paiopapa, what anti-virus and firewall software do you have?
#1141 [14:15] <paiopapa> internet explorer works
#1142 [14:16] <paiopapa> I did have Avira
#1143 [14:16] <flame_overlord> Cube, i need gelp with my resource pack again.
#1144 [14:16] <CubeTheThird> ??> paiopapa av/avira
#1145 [14:16] <Absol> paiopapa: To stop Avira from reporting Minecraft as a false-positive, please do the following:
#1146 [14:16] <Absol> paiopapa: Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply.
#1147 [14:16] <CubeTheThird> flame_overlord, what's up?
#1148 [14:16] <paiopapa> thx
#1149 [14:16] <paiopapa> but
#1150 [14:16] <flame_overlord> so i did what you said by updating the resource pack numbre
#1151 [14:16] <paiopapa> I deleted it
#1152 [14:16] <flame_overlord> and now only the 512x textures appear unknown
#1153 [14:16] <paiopapa> still doesnt work
#1154 [14:17] <omar> guys my internet is very slow how can i make it faster?
#1155 [14:17] <paiopapa> I also have spybot
#1156 [14:17] <CubeTheThird> paiopapa, you uninstalled avira?
#1157 [14:17] <paiopapa> mmhmm
#1158 [14:17] <CubeTheThird> omar, contact your ISP
#1159 [14:17] <CubeTheThird> paiopapa, did you reboot after doing this?
#1160 [14:17] <paiopapa> yup
#1161 [14:17] <omar> ummm.... how?
#1162 [14:17] <CubeTheThird> omar, I imagine you can call them...
#1163 [14:17] <omar> lol
#1164 [14:18] <paiopapa> i screwed up, didnt I?
#1165 [14:18] <omar> my english isnt well sry
#1166 [14:18] <CubeTheThird> paiopapa, no.. I don't think so
#1167 [14:18] <CubeTheThird> ??> paiopapa tools/hjt
#1168 [14:18] <Absol> paiopapa: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1169 [14:18] <Absol> paiopapa: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1170 [14:18] <paiopapa> k
#1171 [14:18] <paiopapa> This better not be a virus
#1172 [14:18] <CubeTheThird> flame_overlord, you might want to ask on the forums for assistance. This isn't really the best place to get help with that
#1173 [14:18] <flame_overlord> so remember earlier about the resource pack issue
#1174 [14:18] <flame_overlord> ok
#1175 [14:19] <CubeTheThird> paiopapa, feel free to look up info on that program. It's quite reputable
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#1177 [14:19] <omar> cube i mean like a glitch or hack to make my internet faster
#1178 [14:19] <omar> do u have any?
#1179 [14:19] <CubeTheThird> hahaha
#1180 [14:19] <omar> lol
#1181 [14:19] <CubeTheThird> omar, if the internet worked like that, we'd all be doing it
#1182 [14:20] <CubeTheThird> omar, is it slow in general, or just doing specific things?
#1183 [14:20] <omar> ik but... my internet sucks alot
#1184 [14:20] <omar> its 1.59 MB .....
#1185 [14:21] <Waveyy__> omar, internet service depends if you run off a satelite or an optics cable, the type of ISP you have, if your internet is slow, consider investing in a new ISP
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#1188 [14:22] <omar> mate i dont wanna contact my ISP cuz i live in lebanon its the suckiest country on earth and it cant go above 2 MB here so if anyone know...
#1189 [14:23] <paiopapa> omar, try cleaning out any junk files
#1190 [14:23] <omar> link?
#1191 [14:23] <CubeTheThird> ya that won't help with bandwidth
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#1194 [14:23] <omar> how?
#1195 [14:24] <Waveyy__> Omar, contacting your ISP is about the only thing you can so, if you want better internet that badly/
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#1197 [14:24] <omar> dude when i play games the screen just froze cuz of the bad internet
#1198 [14:24] <Waveyy__> Omar, then calll your ISP
#1199 [14:24] <paiopapa> omar,do you have an ethernet cable?
#1200 [14:24] <omar> we are not that rich u know....
#1201 [14:25] <Waveyy__> omar, and many people arent.
#1202 [14:25] <omar> ik
#1203 [14:25] <CubeTheThird> omar, there is no magic trick to improve your bandwidth
#1204 [14:25] <omar> lol
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#1206 [14:25] <paiopapa> omar
#1207 [14:25] <omar> yes bro?
#1208 [14:26] <omar> oh sry, no i dont
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#1211 [14:26] <omar> im kinda jealous
#1212 [14:27] <omar> i mean the MB could get up to 900 MB
#1213 [14:27] <CubeTheThird> omar, until last year, I was on dialup, so I understand where you're coming from
#1214 [14:27] <MAICKPROT> http://paste.ubuntu.com/16446124/
#1215 [14:27] <omar> when i only have 1.59
#1216 [14:27] <CubeTheThird> MAICKPROT, try download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-?product=81526
#1217 [14:27] <MAICKPROT> YOU SPEAK SPANISH
#1218 [14:28] <Waveyy__> omar, currently, i am running hughs net from a satellite in the middle of Arizona where i do not have a neighbor, we all have bad internet problems
#1219 [14:28] <omar> atleast not 1.59 MB
#1220 [14:28] <urielsalis> omar, thats not your real speed
#1221 [14:28] <omar> u have like 10 MB which is great
#1222 [14:28] <urielsalis> omar, thats your speed /6
#1223 [14:28] <MAICKPROT> TANKS YOU
#1224 [14:28] <urielsalis> omar, I have 700kb if you use that to measure it
#1225 [14:28] <CubeTheThird> omar, I was on 5.5 KB/s
#1226 [14:28] <MAICKPROT> BY
#1227 [14:29] <Waveyy__> omar, im downloading a 94 mb driver, currently at 0.97 mb.
#1228 [14:29] <omar> still great cube
#1229 [14:29] <omar> oh...
#1230 [14:29] <CubeTheThird> no
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#1232 [14:29] <omar> i never saw my net goes above 2
#1233 [14:30] <urielsalis> you have better internet that most of us
#1234 [14:30] <omar> 2 MB*
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#1237 [14:30] <dmnlg> http://paste.ubuntu.com/16446209/
#1238 [14:30] <omar> salis whats ur max MB
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#1241 [14:31] <CubeTheThird> omar, did you need help with something else minecraft related? if not please free the chatroom for those who do
#1242 [14:31] <CubeTheThird> dmnlg, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1243 [14:31] <omar> ok bye
#1244 [14:31] <dmnlg> Kk :/ ty
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#1248 [14:32] <tomas> hello, I´ve got some problem with starting the game I followed the steps, here is the link : http://paste.ubuntu.com/16446233/
#1249 [14:32] <CubeTheThird> tomas, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1250 [14:32] <tomas> ok thanks
#1251 [14:32] <lfkelly2005> Help me! The new minecraft.net doesn't have the windows server jar download link in the downloads section! Is there a new link for it? Idk plz help!
#1252 [14:33] <tomas> but I had windows 7 and it did the same thing
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#1255 [14:33] <CubeTheThird> lfkelly2005, ya it's there
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#1258 [14:34] <lfkelly2005> ok ill try too find it harder
#1259 [14:34] <lfkelly2005> byeeeee
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#1263 [14:35] <lordpoke> i have reset my password 6 times and i am supposed to use my email i have tried logging in 20 times still says wrong password HELP
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#1265 [14:35] <GreyVulpine> lordpoke - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1266 [14:37] <lordpoke> also having hard time with FTB launcher login cant use the create profile to use ftb even before i changed password
#1267 [14:37] <lordpoke> or use profile
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#1272 [14:38] <twinsfan> getting "Game ended with bad state (exit code -1073740771)" error. Also window popped up earlier saying Java binary has stopped working.
#1273 [14:39] <CubeTheThird> ??> twinsfan win/reinst
#1274 [14:39] <Absol> twinsfan: You may need to reinstall the locally installed files that Minecraft puts into place.
#1275 [14:39] <Absol> twinsfan: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1276 [14:39] <twinsfan> Thanks Absol--I will try that!
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#1281 [14:41] <Sal> In minecraft windows they have "other settings" but mac users don't, why is that
#1282 [14:42] <CubeTheThird> Sal, I'm not aware of any "other settings" menu
#1283 [14:42] <CubeTheThird> Sal, perhaps you're looking at the windows 10 beta edition?
#1284 [14:43] <Sal> Under video settings on windows 10, my friend is on 1.9.2 and she has "other settings" I'm on a mac and 1.9.2 but my "other settings" isn't there, our video settings look totally different too
#1285 [14:43] <CubeTheThird> Sal, are they using mods?
#1286 [14:43] <twinsfan> After doing a local files reinstall, I am getting the same error as before (exit code -1073740771).
#1287 [14:43] <Oh_My_Kris> Hello, I recently installed the GeForce GE 710 Graphics Card and everytime I start my Minecraf,t (1.8.9 with optifine) it crashes, and says "Your game may be modded, as we may not take this report." I have no mods installed. I think it has to do with the drivers? No idea though. Thanks.
#1288 [14:43] <CubeTheThird> ??> twinsfan launcher/game-output
#1289 [14:43] <Sal> No she isn't using any mods
#1290 [14:43] <Absol> twinsfan: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1291 [14:43] <Absol> twinsfan: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1292 [14:43] <CubeTheThird> Oh_My_Kris, Optifine is a mod
#1293 [14:43] <twinsfan> Completely ignored arguments: [--nativeLauncherVersion, 301] [14:42:09] [Client thread/INFO]: Setting user: tritlena [14:42:10] [Client thread/INFO]: LWJGL Version: 2.9.4
#1294 [14:44] <CubeTheThird> twinsfan, that's all it says?
#1295 [14:44] <twinsfan> Yes, CubeTheThird
#1296 [14:44] <Oh_My_Kris> Evem if I start 1.9.4 with no OptiFine, it does the same thing. With 1.8.9 too! http://paste.ubuntu.com/16446439/
#1297 [14:44] <CubeTheThird> twinsfan, can you send the Launcher Log too then
#1298 [14:44] <twinsfan> Sure
#1299 [14:44] <CubeTheThird> Oh_My_Kris, you need updated drivers. One moment
#1300 [14:44] <Oh_My_Kris> Thank you.
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#1302 [14:44] <twinsfan> http://paste.ubuntu.com/16446518/
#1303 [14:45] <CubeTheThird> Oh_My_Kris, download and install https://www.nvidia.com/Download/driverResults.aspx/102383/en-us
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#1305 [14:45] <Oh_My_Kris> Thank you! Ill see if it works! :D
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#1307 [14:46] <CubeTheThird> twinsfan, have you always had this issue?
#1308 [14:46] <twinsfan> No, just popped up today for my son.
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#1310 [14:47] <twinsfan> If it means anything he got the same kind of error with a Forge profile...
#1311 [14:48] <Oh_My_Kris> CubeTheThird, after it has downloaded, do I need to restart my PC?
#1312 [14:48] <CubeTheThird> Oh_My_Kris, you installed it?
#1313 [14:48] <Oh_My_Kris> Its on 42 percent now.
#1314 [14:48] <CubeTheThird> twinsfan, can you try rebooting your PC and trying again.
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#1316 [14:49] <CubeTheThird> Oh_My_Kris, ah I misread. Yes after you install it it's recommended to reboot
#1317 [14:49] <twinsfan> You bet.
#1318 [14:49] <isaq> hola
#1319 [14:49] * twinsfan [twinsfan@notlogged] has quit. (Quit: Web client closed)
#1320 [14:49] <isaq> hablan esta;ol
#1321 [14:49] <isaq> espanol
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#1323 [14:49] * Oh_My_Kris [Oh_My_Kris@notlogged] has joined #minecrafthelp
#1324 [14:49] <Oh_My_Kris> For some reason I left?
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#1326 [14:50] <Oh_My_Kris> CubeTheThird, its on 62 percent.
#1327 [14:50] <Waveyy__> isaq, Yo hablo español
#1328 [14:51] <Oh_My_Kris> CubeTheThird, also, after it downloads, do I need to run it as an Adminsitrator?
#1329 [14:51] <Oh_My_Kris> @CubeTheThird, hello?
#1330 [14:51] <CubeTheThird> Oh_My_Kris, no you should be able to run it as a normal user
#1331 [14:51] <Oh_My_Kris> Okay.
#1332 [14:52] <Oh_My_Kris> Its on 77 percent.
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#1335 [14:53] <Oh_My_Kris> 91 percent.
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#1337 [14:53] <Oh_My_Kris> 99 percent
#1338 [14:53] <Oh_My_Kris> @CubeTheThird, do I run it, or save the file?
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#1340 [14:54] <CubeTheThird> Oh_My_Kris, run it
#1341 [14:54] <Oh_My_Kris> Okay.
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#1347 [14:56] <Oh_My_Kris> @CubeTheThird, express or Custom?
#1348 [14:56] <CubeTheThird> Oh_My_Kris, express should be fine
#1349 [14:57] <Oh_My_Kris> Okay.
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#1355 [15:00] <twinsfan> Retarting the computer did not change the error, but the Twins won so my day has kind of evened out.
#1356 [15:00] <Oh_My_Kris> lol twinsfan
#1357 [15:00] <the_plague666> Hello everyone i have trouble to verify my account i transformed my minecraft account to a mojang account but the link in the email wouldnt let me verify my account, and now i cant log in neither can i reset my password
#1358 [15:00] <Oh_My_Kris> twinsfan what is wrong?
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#1361 [15:01] <twinsfan> Oh_My_Kris, I am getting a "Game ended with bad state error
#1362 [15:02] <Oh_My_Kris> hmm
#1363 [15:02] <Oh_My_Kris> Not sure what happened there.
#1364 [15:02] <Oh_My_Kris> @CubeTheThird it worked! Everything looks so nice! THANK YOU! :)
#1365 [15:02] <CubeTheThird> Oh_My_Kris, awesome!
#1366 [15:03] <twinsfan> Luck, O_M_K!
#1367 [15:03] <Oh_My_Kris> :)
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#1369 [15:03] <Oh_My_Kris> Ill try Minecraft now!!
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#1371 [15:04] <Oh_My_Kris> @CubeTheThird, it worked! Thanks once again! :D
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#1374 [15:04] <CubeTheThird> Oh_My_Kris, glad it works!
#1375 [15:05] <Oh_My_Kris> thank you! Byee!
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#1377 [15:05] <CubeTheThird> twinsfan, so rebooting didn't fix it?
#1378 [15:06] <twinsfan> No, same error.
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#1380 [15:07] <CubeTheThird> twinsfan, hmm unfortunately the exit code is a bit vague, so it's difficult to diagnose the exact cause
#1381 [15:07] <CubeTheThird> twinsfan, I suppose the next thing we can try is doing a malware scan
#1382 [15:07] <twinsfan> I am wondering if the Java binary issue which I saw is related. What Java version should I be using.
#1383 [15:08] <twinsfan> ?
#1384 [15:08] <twinsfan> I will start a malware scan here.
#1385 [15:08] <CubeTheThird> twinsfan, the game bundles it's own java version with it, so the version you have shouldn't matter
#1386 [15:08] <CubeTheThird> ??> twinsfan av/adwcleaner
#1387 [15:08] <Absol> twinsfan: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1388 [15:08] <Absol> twinsfan: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
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#1390 [15:09] <twinsfan> Thanks CubeTheThird and Absol. I will do this and let you know what happened.
#1391 [15:10] <johnsfstag> Hi there, the account of a friend of mine might have been hacked. she cannont reset her password, no email comes to her. what can she do? thanks :)
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#1395 [15:11] <daw> Failed to create child loop event
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#1397 [15:13] * johnsfstag [johnsfstag@notlogged] has quit. (Client Quit)
#1398 [15:13] <Cavin> I need to be reinbrust for my purchase
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#1405 [15:20] <CubeTheThird> johnsfstag, she'll have to contact Mojang
#1406 [15:20] <CubeTheThird> ??> johnsfstag mojang/email
#1407 [15:20] <Absol> johnsfstag: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1408 [15:20] <Absol> johnsfstag: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1412 [15:23] <johnsfstag> thank you, i ll try to help her as good as i can
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#1415 [15:24] <twinsfan> The scan turned up nothing of consequence (toolbars, etc.) and I am still geting the same error.
#1416 [15:24] <CubeTheThird> twinsfan, hmm. Was there anything recently installed or updated?
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#1419 [15:26] <twinsfan> Some DosBox games, and a Windows 7 update I believe. AV definitions updates...that sort of thing.
#1420 [15:27] <tyteen4a03> CubeTheThird: malwarebytes?
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#1425 [15:28] <CubeTheThird> sure
#1426 [15:28] <CubeTheThird> ??> twinsfan av/malwarebytes
#1427 [15:28] <Absol> twinsfan: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1428 [15:28] <Absol> twinsfan: Download it here: http://www.malwarebytes.org/
#1429 [15:29] <twinsfan> I have Malwarebytes already. I will get a can going.
#1430 [15:30] <twinsfan> *scan'
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#1435 [15:47] <Vkos6> I cant remember my email for my account
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#1437 [15:47] <Vkos6> Is there anyway to find my old email
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#1439 [15:47] <Vkos6> Someone please help
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#1452 [16:00] <yoyo> hi i am having problems login in to my account
#1453 [16:00] <CubeTheThird> yoyo, what problems?
#1454 [16:01] <yoyo> so i made the account when i was about 10 or 11 and i cant really remember what were the details
#1455 [16:02] <CubeTheThird> yoyo, do you know what your username was?
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#1457 [16:02] <yoyo> i think it was eedan11 but i am not 100% sure is there a way you can check?
#1458 [16:03] <CubeTheThird> yoyo, well that name is definitely registered. I assume you've tried logging into account.mojang.com/me ?
#1459 [16:03] <yoyo> yes but the password is the problem
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#1463 [16:05] <CubeTheThird> yoyo, have you tried resetting passwords?
#1464 [16:05] <mikeP> hello. crash error, keeps askign me to update video drivers. heres the log http://paste.ubuntu.com/16447915/
#1465 [16:05] <yoyo> from mojang.com/me ?
#1466 [16:06] <CubeTheThird> yoyo, that's right
#1467 [16:06] <CubeTheThird> ??> yoyo account/reset-password
#1468 [16:06] <Absol> yoyo: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1469 [16:06] <Absol> yoyo: If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
#1470 [16:06] <CubeTheThird> mikeP, one moment
#1471 [16:06] <yoyo> the email is very old and i cant get in to it
#1472 [16:06] <CubeTheThird> mikeP, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#1473 [16:06] <CubeTheThird> yoyo, ok. Do you have the transaction-id or gift code from your account purchase? (do NOT give it here)
#1474 [16:07] <mikeP> thanks
#1475 [16:08] <yoyo> its an old credit card that has expired
#1476 [16:08] <CubeTheThird> yoyo, approximately when was the purchase made?
#1477 [16:08] <yoyo> i think about 2013 or 2012
#1478 [16:10] <CubeTheThird> yoyo, in that case, you'll have to contact Skrill to recover the transaction ID. with the ID you can contact Mojang to recover the account
#1479 [16:10] <CubeTheThird> ??> yoyo account/trans-id/skrill
#1480 [16:10] <Absol> yoyo: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#1481 [16:10] <Absol> yoyo: If you need to recover your transaction ID from this service, contact Skrill here: https://www.skrill.com/en/siteinformation/contact-us/
#1482 [16:10] * Razzer [Razzer@notlogged] has joined #minecrafthelp
#1483 [16:11] <Razzer> MC Server 1.5.2 Screen start ??
#1484 [16:11] * mikeP [mikeP@notlogged] has quit. (Ping timeout: 195 seconds)
#1485 [16:11] <CubeTheThird> Razzer, we do not assist with older versions of the game
#1486 [16:12] <Razzer> :c
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#1488 [16:12] <yoyo> what do you mean
#1489 [16:12] <yoyo> ?
#1490 [16:13] <CubeTheThird> yoyo, the transaction ID counts as proof of purchase. At the time you purchased it, the company handling that for Mojang is Skrill. See what Absol said to recover the ID through skrill
#1491 [16:13] <CubeTheThird> yoyo, once you've recovered the ID, you can contact Mojang with it to recover your account
#1492 [16:13] * Rikairchy [Rikairchy@notlogged] has quit. (Quit: nou)
#1493 [16:14] <twinsfan> The malwarebytes scan was negative.
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#1495 [16:15] <CubeTheThird> twinsfan, hmm ok. I guess we can go a different direction and check your video drivers
#1496 [16:15] <CubeTheThird> ??> twinsfan win/dxdiag
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#1498 [16:15] <Absol> twinsfan: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1501 [16:20] <twinsfan> http://paste.ubuntu.com/16448119/
#1502 [16:22] <CubeTheThird> twinsfan, ok one sec
#1503 [16:22] <twinsfan> Thanks, I really appreciate all the help.
#1504 [16:23] <CubeTheThird> twinsfan, well it appears there is a graphics driver update: download and install http://www.nvidia.com/download/driverResults.aspx/102379/en-us
#1505 [16:25] * MamaK [MamaK@notlogged] has joined #minecrafthelp
#1506 [16:26] <MamaK> http://paste.ubuntu.com/16448186/
#1507 [16:26] <MamaK> can't get the game to work on my son's laptop.
#1508 [16:26] <CubeTheThird> MamaK, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1509 [16:27] <MamaK> it wouldn't run on windows 7 either
#1510 [16:27] <MamaK> that is why I changed the OS to Windows 10
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#1512 [16:27] <MamaK> it works fine on my desktop
#1513 [16:28] <CubeTheThird> MamaK, hmm well there's 2 things to your situation
#1514 [16:28] <CubeTheThird> MamaK, first is that there aren't any drivers beyond windows 7
#1515 [16:28] <CubeTheThird> MamaK, the other is that, because of how old the graphics card is, it won't be able to play the most recent versions of the game, if on Windows 7
#1516 [16:29] * Dracunity [Dracunity@notlogged] has joined #minecrafthelp
#1517 [16:29] <MamaK> ok. guess I wasted my money and will now have a very sad little autistic son :(
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#1520 [16:31] <CubeTheThird> MamaK, how long ago did you purchase the game?
#1521 [16:31] <MamaK> about a month ago
#1522 [16:31] <MamaK> he has only been able to play it on my desktop
#1523 [16:32] <CubeTheThird> MamaK, ah ok
#1524 [16:32] * Dracunity [Dracunity@notlogged] has quit. (Client Quit)
#1525 [16:32] <MamaK> thanks for your help, Cube
#1526 [16:33] * Dracunity [Dracunity@notlogged] has joined #minecrafthelp
#1527 [16:33] <CubeTheThird> no problem :3
#1528 [16:33] <Dracunity> Dracunity I need help with the thing after i updated my pc to windows ten
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#1530 [16:34] <Dracunity> Dracunity Anyone?
#1531 [16:34] <CubeTheThird> Dracunity, what's the problem?
#1532 [16:35] <twinsfan> Well, the game started after updating the driver. Thanks Cube and Absol for all of the help and patience!
#1533 [16:35] <Dracunity> oh after i updated my pc to windows ten it says i need to update the driver
#1534 [16:35] <CubeTheThird> twinsfan, oh awesome!
#1535 [16:35] <CubeTheThird> Dracunity, do you have a dxdiag report?
#1536 [16:35] <Dracunity> aye
#1537 [16:36] <CubeTheThird> Dracunity, give a URL to it here
#1538 [16:36] <Dracunity> how?
#1539 [16:36] * twinsfan [twinsfan@notlogged] has quit. (Quit: Web client closed)
#1540 [16:36] <CubeTheThird> Dracunity, did you paste it onto http://paste.ubuntu.com ?
#1541 [16:36] <Dracunity> yep
#1542 [16:36] <CubeTheThird> Dracunity, copy the website address of that page (press f6 to highlight) and give that here
#1543 [16:37] <Dracunity> hold up
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#1545 [16:39] <Dracunity> http://paste.ubuntu.com/16448409
#1546 [16:39] <CubeTheThird> Dracunity, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1547 [16:40] <Dracunity> aww thats bull but thanks
#1548 [16:40] <Dracunity> whats a graphics card/
#1549 [16:40] <CubeTheThird> Dracunity, it's the part of your computer that handles graphics, in other words what you get on your screen
#1550 [16:41] <CubeTheThird> Dracunity, it works on windows 10 because microsoft provides basic support for it, however certain games and things wont work because it's too old for windows 10
#1551 [16:41] <Dracunity> u a bot? srry if this offends u
#1552 [16:41] * lulu [lulu@notlogged] has joined #minecrafthelp
#1553 [16:41] <JackSparrow> Dracunity: http://lmgtfy.com/?q=what+is+a+graphics+card%3F#
#1554 [16:42] <CubeTheThird> Dracunity, lol no not a bot
#1555 [16:42] <Dracunity> k
#1556 [16:42] <Dracunity> lol
#1557 [16:42] * kris [kris@notlogged] has joined #minecrafthelp
#1558 [16:42] * MathFreak [MathFreak@notlogged] has joined #minecrafthelp
#1559 [16:42] <Dracunity> cause u typed hella fast and u actually use punctuation
#1560 [16:43] * kris is now known as Guest27025
#1561 [16:43] <Anna> Oddly it seems people often think helpers are bots and bots are helpers.
#1562 [16:43] <Dracunity> lol
#1563 [16:43] <CubeTheThird> Dracunity, practice, plus some of my messages are pre-recorded
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#1565 [16:43] <MathFreak> Every time my miecraft is open, it closes because java se binary as stopped working? help please?
#1566 [16:43] <Dracunity> nice
#1567 [16:43] <CubeTheThird> MathFreak, is there a crash report?
#1568 [16:43] <Guest27025> hey so i just bought my son minecraft for my laptop this morning, and after i installed it, it failed to load at all http://paste.ubuntu.com/16448432/
#1569 [16:43] <MathFreak> what do you mean?
#1570 [16:44] <CubeTheThird> MathFreak, I'll take that as a no
#1571 [16:44] <CubeTheThird> ??> MathFreak launcher/game-output
#1572 [16:44] <Absol> MathFreak: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#1573 [16:44] <Absol> MathFreak: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1574 [16:44] <CubeTheThird> Guest27025, one moment
#1575 [16:44] <CubeTheThird> Guest27025, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1576 [16:44] <Guest27025> ok thanks alot
#1577 [16:45] <Dracunity> how do i downgrade
#1578 [16:45] <Guest27025> ya good question
#1579 [16:45] <Dracunity> one weird question
#1580 [16:45] <Dracunity> is this ur job
#1581 [16:45] <Dracunity> sorry im 11 i get curious about things
#1582 [16:45] <CubeTheThird> how long ago did you upgrade?
#1583 [16:45] <CubeTheThird> Dracunity, no, this chatroom is run by community volunteers
#1584 [16:45] <Dracunity> a month or so
#1585 [16:45] <CubeTheThird> ?? win/downgrade
#1586 [16:45] <Absol> win/downgrade: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1587 [16:46] <Dracunity> oh
#1588 [16:46] <CubeTheThird> only applies within a month after upgrading ^^^^^^
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#1590 [16:46] <Dracunity> ehh forgoet it
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#1596 [16:47] <Dracunity> thx cube the third without you i would been probaly sitting around all day trying to figure it out
#1597 [16:47] <CubeTheThird> no problem :3
#1598 [16:47] <Dracunity> :3
#1599 [16:47] <snowbunny> hello, all of my server list, but the first, are showing as "can't connect to server". they no longer are even showing the server logos. does anyone know the cause?
#1600 [16:47] <Dracunity> restart it
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#1602 [16:48] <CubeTheThird> snowbunny, does this only occur for select servers?
#1603 [16:49] <snowbunny> it's occuring for all of them on my list, but the first one. most of them are minigame servers and survival servers. it seems to only remember the very first.
#1604 [16:50] <MathFreak> CubeTheThird http://paste.ubuntu.com/16448544/
#1605 [16:50] <CubeTheThird> snowbunny, what anti-virus and firewall software do you have?
#1606 [16:50] <snowbunny> nortons.
#1607 [16:50] <CubeTheThird> MathFreak, ok. Can you do the same thing for the Launcher Log?
#1608 [16:50] <CubeTheThird> ??< av/norton
#1609 [16:51] <CubeTheThird> snowbunny, ok let's do a malware scan
#1610 [16:51] <CubeTheThird> ??> snowbunny av/adwcleaner
#1611 [16:51] <Absol> snowbunny: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1612 [16:51] <Absol> snowbunny: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1613 [16:51] <MathFreak> Here you go http://paste.ubuntu.com/16448569/
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#1615 [16:52] <CubeTheThird> MathFreak, ok let's do a clean install of the game
#1616 [16:52] <CubeTheThird> ??> MathFreak win/reinst
#1617 [16:52] <Absol> MathFreak: You may need to reinstall the locally installed files that Minecraft puts into place.
#1618 [16:52] <Absol> MathFreak: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#1623 [16:59] <MathFreak> CubeTheThird: thanks so much! I can play minecraft!
#1624 [17:00] <CubeTheThird> MathFreak, awesome!
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#1638 [17:27] <blackopskilljoy> I am trying to purchase a one month long realm (not a subscription), but no matter what card I put in, it always says "card invalid, please check your information". I've done it yesterday and today and no matter what, after I triple check everything, I even called the bank to make sure I was right, after I check and hit purchase, it says, "An error occurred, your purchase was aborted." Why is this and how can I
#1639 [17:27] <blackopskilljoy> I am trying to purchase a one month long realm (not a subscription), but no matter what card I put in, it always says "card invalid, please check your information". I've done it yesterday and today and no matter what, after I triple check everything, I even called the bank to make sure I was right, after I check and hit purchase, it says, "An error occurred, your purchase was aborted." Why is this and how can I
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#1641 [17:28] <stacy> http://paste.ubuntu.com/16449076/ Will not let me play the game. States my drivers arent up to date but says error when i update
#1642 [17:28] <webrosc> stacy, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
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#1645 [17:29] <webrosc> blackopskilljoy, is your card a prepaid card?
#1646 [17:29] <EndermanGamerzYT> help as I fix the mistake java.lang.NullPointerException
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#1650 [17:29] <stacy> so a newer computer would work?
#1651 [17:29] <webrosc> stacy, its an option yes
#1652 [17:29] <stacy> Thank you!
#1653 [17:29] <blackopskilljoy> No it is not a prepaid card
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#1655 [17:30] <webrosc> blackopskilljoy, check with your bank and make sure you are allowed to make international purchases to sweden
#1656 [17:30] <EndermanGamerzYT> help as I fix the mistake java.lang.NullPointerException
#1657 [17:30] * luk9479 [luk9479@notlogged] has joined #minecrafthelp
#1658 [17:30] <webrosc> EndermanGamerzYT, more detail is needed
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#1661 [17:31] <blackopskilljoy> Ok, thank you!
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#1664 [17:31] <EndermanGamerzYT> when I try to enter a server as hypixel gives me the error
#1665 [17:32] <EndermanGamerzYT> webrosc,when I try to enter a server as hypixel gives me the error
#1666 [17:32] <webrosc> EndermanGamerzYT, what antivirus do you use?
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#1669 [17:33] <webrosc> and does this happen on all servers, or just the one?
#1670 [17:33] <EndermanGamerzYT> webrosc, avast
#1671 [17:33] <EndermanGamerzYT> in all
#1672 [17:34] <twin0413> i need some help i am trying to make a vanilla minecraft server but when i start it it says generating new properties file and gets stuck there
#1673 [17:34] <EndermanGamerzYT> webrosc?
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#1675 [17:35] <blackopskilljoy> Alright it worked, thank you very much!
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#1677 [17:36] <twin0413> help plz i am trying to make a vanilla minecraft server but when i start it it says generating new properties file and gets stuck there
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#1680 [17:40] <twin0413> any help
#1681 [17:41] <urielsalis> ??> twin0413 mp/server-setup
#1682 [17:41] <Absol> twin0413: Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#1683 [17:41] <urielsalis> EndermanGamerzYT, hi, what is your issue?
#1684 [17:42] <twin0413> i need some help i am trying to make a vanilla minecraft server but when i start it it says generating new properties file and gets stuck there
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#1686 [17:43] <twin0413> o snap
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#1688 [17:43] <twin0413> i did something and it worked
#1689 [17:44] <EndermanGamerzYT> urielsalis, for example I want to enter the server hypixel And I get Error java.lang.NullPointerException entity : Group
#1690 [17:44] <urielsalis> EndermanGamerzYT, what antivirus you have?
#1691 [17:44] * slay [slay@notlogged] has joined #minecrafthelp
#1692 [17:45] <slay> i need help
#1693 [17:45] <EndermanGamerzYT> avast
#1694 [17:45] <urielsalis> ??> EndermanGamerzYT tools/hjt
#1695 [17:45] <slay> it says invalid credentials
#1696 [17:45] <Absol> EndermanGamerzYT: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1697 [17:45] <Absol> EndermanGamerzYT: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1698 [17:45] <slay> it says invalid credentials
#1699 [17:45] <urielsalis> slay, did you reset your password?
#1700 [17:45] <slay> yes
#1701 [17:45] <slay> i can log in to mc or the mojang website
#1702 [17:45] <slay> caant*
#1703 [17:45] <urielsalis> slay, After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1704 [17:45] <slay> on 2 serperate accounts
#1705 [17:45] <slay> ok ty
#1706 [17:46] <EndermanGamerzYT> absol
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#1708 [17:48] <EndermanGamerzYT> http://paste.ubuntu.com/16449337/
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#1710 [17:48] <EndermanGamerzYT> there it is absol
#1711 [17:48] <urielsalis> ??> EndermanGamerzYT av/malwarebytes
#1712 [17:48] <Absol> EndermanGamerzYT: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1713 [17:48] <Absol> EndermanGamerzYT: Download it here: http://www.malwarebytes.org/
#1714 [17:48] <urielsalis> EndermanGamerzYT, run a scan with that and delete everything it finds
#1715 [17:49] <slay> urielsalis why is your name red xD
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#1717 [17:50] <slay> urielsalis why is your name red xD
#1718 [17:50] <kyky> hey i have got minecraft forge and i cant play multiplayer anymore how do i fix that
#1719 [17:50] <urielsalis> ??> kyky mods
#1720 [17:50] <Absol> kyky: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1721 [17:51] <Absol> kyky: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1722 [17:51] <slay> kyky have you got any mods?
#1723 [17:51] <urielsalis> slay, my name is red when im talking to you
#1724 [17:51] <slay> oh
#1725 [17:51] <kyky> yes i have
#1726 [17:51] <slay> what ones
#1727 [17:51] <urielsalis> kyky, sorry but we dont help with mods here
#1728 [17:51] <kyky> furniture mod ect but i can plan lan and more
#1729 [17:51] <kyky> any
#1730 [17:51] <slay> what server you trying to connect to?
#1731 [17:52] <kyky> not like thAT
#1732 [17:52] <kyky> I MEAN LOCAL PLAY SAME WIFI
#1733 [17:52] <kyky> sorry caps
#1734 [17:52] <urielsalis> <urielsalis> kyky, sorry but we dont help with mods here
#1735 [17:52] * XxThe_DestoyerxX [XxThe_DestoyerxX@notlogged] has joined #minecrafthelp
#1736 [17:53] <kyky> what do i do
#1737 [17:53] <urielsalis> kyky, you can make a thread in the modded support section of the forums
#1738 [17:53] * XxThe_DestoyerxX [XxThe_DestoyerxX@notlogged] has quit. (Client Quit)
#1739 [17:53] <webrosc> http://www.minecraftforum.net/forums/support/modded-client-support
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#1741 [17:53] <kyky> wat
#1742 [17:54] <cjfergy> Hi, I am having troubles with opening the 1.9 and later verions. Any chance anyone can help me with this?
#1743 [17:54] <slay> urielsalis, how did you know how to fix my problem? I spoke to loads of people and none knew
#1744 [17:55] <kyky> anyone
#1745 [17:55] <webrosc> kyky, post a thread where i just linked
#1746 [17:55] <urielsalis> slay, common issue
#1747 [17:55] <webrosc> cjfergy, we need more infor, like a crash report
#1748 [17:55] <webrosc> cjfergy, use paste.ubuntu.com
#1749 [17:55] <webrosc> ??> cjfergy paste
#1750 [17:55] <Absol> cjfergy: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1751 [17:56] <cjfergy> Can I use gyazo?
#1752 [17:57] <webrosc> no because gyazo is a picture sharing site, the log is text
#1753 [17:57] <cjfergy> kk
#1754 [17:57] <cjfergy> http://paste.ubuntu.com/16449406/
#1755 [17:59] <slay> urielsalis, since when do they do the 3 incorrect attempt thing?
#1756 [17:59] <slay> urielsalis, since when do they do the 3 incorrect attempt thing?
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#1759 [18:02] <webrosc> cjfergy, goto minecrafts voideo settings and turn on VBOs and v-sync
#1760 [18:02] <EndermanGamerzYT> Abson
#1761 [18:02] <EndermanGamerzYT> absol
#1762 [18:02] <slay> webrosc, what does that do?
#1763 [18:03] <cjfergy> Thank you webrosc
#1764 [18:03] <webrosc> fixes his crash
#1765 [18:03] <slay> oh ok
#1766 [18:03] <cjfergy> It works!
#1767 [18:03] <cjfergy> THank you so much!
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#1770 [18:04] <slay> so i just wait 3 hours?
#1771 [18:04] <webrosc> slay, yes
#1772 [18:04] <slay> ok ty
#1773 [18:04] <EndermanGamerzYT> Help can not access any server I get this java.lang.NullPointerException
#1774 [18:05] <WuppyPuppy> Just bought Minecraft and it crashes saying drivers are outdated. I did the auto search and there are no updates for my drivers. Here is the link to my Dxdiag http://paste.ubuntu.com/16449416/
#1775 [18:05] <webrosc> WuppyPuppy, your GPU is too old for windows 8.1, you will have to get a newer GPU oruse an older windows version
#1776 [18:05] <webrosc> or use a different computer
#1777 [18:06] <webrosc> EndermanGamerzYT, still waiting on you to do a HJT log
#1778 [18:06] <WuppyPuppy> How do I go back to Windows 7?
#1779 [18:06] <EndermanGamerzYT> ?
#1780 [18:06] <webrosc> EndermanGamerzYT, oh no, you did that my bad, did you run the scanner?
#1781 [18:07] <webrosc> WuppyPuppy, by installinh it, you may need to get someone to do it if you don't know how
#1782 [18:07] <EndermanGamerzYT> and ran scanner
#1783 [18:09] <EndermanGamerzYT> Help can not access any server I get this java.lang.NullPointerException
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#1785 [18:09] <EndermanGamerzYT> Help can not access any server I get this java.lang.NullPointerException
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#1792 [18:14] <DerpyDurpy> Hello! I have an issue. Minecraft wont run anything before the 1.9.4 update
#1793 [18:15] <DerpyDurpy> I get an error message whenever i try to download (for example 1.9) and nothing works
#1794 [18:17] <gustavo> minecraft
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#1796 [18:20] <slay> urielsalis, what time did i ask you about my problem?
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#1798 [18:22] <DerpyDurpy> cute name lol
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#1802 [18:25] <TerminathanYT> I cant log into my minecraft account
#1803 [18:26] <TerminathanYT> im using the right password
#1804 [18:26] * Rand0mUmbre0n12 [Rand0mUmbre0n12@notlogged] has joined #minecrafthelp
#1805 [18:26] <DerpyDurpy> try it on the website
#1806 [18:26] <TerminathanYT> i have
#1807 [18:26] <DerpyDurpy> see if it works there
#1808 [18:26] <DerpyDurpy> reset your password
#1809 [18:26] * Rand0mUmbre0n12 [Rand0mUmbre0n12@notlogged] has quit. (Client Quit)
#1810 [18:26] <TerminathanYT> i have! it did nothing
#1811 [18:26] <webrosc> how many times did you fail to login?
#1812 [18:27] <TerminathanYT> like 20
#1813 [18:27] <webrosc> ??> TerminathanYT login/throttle
#1814 [18:27] <Absol> TerminathanYT: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1815 [18:27] <Absol> TerminathanYT: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1818 [18:27] <TerminathanYT> okay
#1819 [18:28] <DerpyDurpy> Can someone help me pleasE?
#1820 [18:28] <DerpyDurpy> I cant launch MC v1.9-1.9.3
#1821 [18:28] <webrosc> DerpyDurpy, what error message, vaigness about crashes doesn't help us help you
#1822 [18:29] * stefan900 [stefan900@notlogged] has joined #minecrafthelp
#1823 [18:29] <DerpyDurpy> Completely ignored arguments: [--nativeLauncherVersion, 301] [19:29:09] [Client thread/INFO]: Setting user: DerpyDurpy [19:29:12] [Client thread/INFO]: LWJGL Version: 2.9.4 [19:29:13] [Client thread/INFO]: Reloading ResourceManager: Default # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffa9a4d0398, pid=4692, tid=7712 # # JRE version: Java(TM) SE
#1824 [18:29] <DerpyDurpy> Completely ignored arguments: [--nativeLauncherVersion, 301] [19:29:09] [Client thread/INFO]: Setting user: DerpyDurpy [19:29:12] [Client thread/INFO]: LWJGL Version: 2.9.4 [19:29:13] [Client thread/INFO]: Reloading ResourceManager: Default # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffa9a4d0398, pid=4692, tid=7712 # # JRE version: Java(TM) SE
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#1826 [18:29] <DerpyDurpy> Completely ignored arguments: [--nativeLauncherVersion, 301] [19:29:09] [Client thread/INFO]: Setting user: DerpyDurpy [19:29:12] [Client thread/INFO]: LWJGL Version: 2.9.4 [19:29:13] [Client thread/INFO]: Reloading ResourceManager: Default # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffa9a4d0398, pid=4692, tid=7712 # # JRE version: Java(TM) SE
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#1829 [18:29] * xxLegitBaconxx [xxLegitBaconxx@notlogged] has joined #minecrafthelp
#1830 [18:29] <webrosc> ??> DerpyDurpy paste
#1831 [18:29] <Rand0mUmbre0n12> http://paste.ubuntu.com/16449639/ I have the windows 10 update and I'm unsure how to make sure how I have the correct drive or why mine isn't working. If you could help that'd be amazing, thanks!
#1832 [18:29] <Absol> DerpyDurpy: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1833 [18:29] <PhatLe> i can't lauch MC v1.9.4
#1834 [18:30] <webrosc> Rand0mUmbre0n12, do the dxdiag log again, you posted a tiny pointless part of it
#1835 [18:30] <DerpyDurpy> http://paste.ubuntu.com/16449690/
#1836 [18:30] <xxLegitBaconxx> My account has been migrated to Mojang without my knowledge and now i cant log in
#1837 [18:30] <webrosc> PhatLe, and why not?
#1838 [18:30] <Rand0mUmbre0n12> Okay.
#1839 [18:30] <webrosc> ??> xxLegitBaconxx mojang/email
#1840 [18:30] <Absol> xxLegitBaconxx: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1841 [18:30] <Absol> xxLegitBaconxx: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1842 [18:30] <webrosc> xxLegitBaconxx, contact Mojang
#1843 [18:31] <xxLegitBaconxx> Alright thanks
#1844 [18:31] * TerminathanYT [TerminathanYT@notlogged] has quit. (Ping timeout: 195 seconds)
#1845 [18:31] <DerpyDurpy> okay i pasted it
#1846 [18:32] <webrosc> link?
#1847 [18:32] <DerpyDurpy> http://paste.ubuntu.com/16449690/
#1848 [18:32] <webrosc> DerpyDurpy, can you do the same with this file C:\Users\robst\AppData\Roaming\.minecraft\hs_err_pid4692.log
#1849 [18:34] <DerpyDurpy> http://paste.ubuntu.com/16449710/
#1850 [18:34] <Rand0mUmbre0n12> webrosc, I can only get my laptop to pull up that information for some reason
#1851 [18:34] <webrosc> ok, Rand0mUmbre0n12 and DerpyDurpy follow this guide now
#1852 [18:34] <webrosc> ?? win/dxdiag
#1853 [18:34] <Absol> win/dxdiag: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1854 [18:35] * JesseJ7624 [JesseJ7624@notlogged] has joined #minecrafthelp
#1855 [18:35] <JesseJ7624> hi
#1856 [18:35] * marcoscosta [marcoscosta@notlogged] has joined #minecrafthelp
#1857 [18:35] <marcoscosta> fala galera
#1858 [18:36] <JesseJ7624> i am locked out of my account cam you help please
#1859 [18:36] <webrosc> JesseJ7624, explain why you think this
#1860 [18:36] * marcoscosta_ [marcoscosta_@notlogged] has joined #minecrafthelp
#1861 [18:36] <JesseJ7624> cuz i can't log in
#1862 [18:37] <webrosc> and why can't you?
#1863 [18:37] <DerpyDurpy> http://paste.ubuntu.com/16449749/
#1864 [18:37] <JesseJ7624> forgot password
#1865 [18:37] <marcoscosta_> oi gela sou novo aqui
#1866 [18:37] <webrosc> JesseJ7624, did you maybe try restting your password??
#1867 [18:37] <webrosc> marcoscosta_, English please
#1868 [18:38] * Rand0mUmbre0n12 [Rand0mUmbre0n12@notlogged] has quit. (Ping timeout: 195 seconds)
#1869 [18:38] <JesseJ7624> i tried it, but now i am being prompted to purchase new game
#1870 [18:38] <slay> urielsalis, what time did i ask you about my problem?
#1871 [18:38] <webrosc> ??> JesseJ7624 account/bug/demo
#1872 [18:38] <Absol> JesseJ7624: Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
#1873 [18:39] <webrosc> slay, no where near 3 hours, go watch a movie
#1874 [18:39] * Xxazulito [Xxazulito@notlogged] has joined #minecrafthelp
#1875 [18:39] <marcoscosta_> quem quer ser meu conpanhero nas minhas aventuras
#1876 [18:39] <slay> xD ik it hasnt been 3 hours
#1877 [18:39] <slay> what time was it tho
#1878 [18:39] <DerpyDurpy> marcos ingles pro favor
#1879 [18:39] <webrosc> 30 mins to an hour maybe?
#1880 [18:39] * JesseJ7624 [JesseJ7624@notlogged] has quit. (Client Quit)
#1881 [18:39] <slay> k ty
#1882 [18:40] <marcoscosta_> blz vou falar ingles
#1883 [18:40] <webrosc> marcoscosta_, this is a support channel, not a channel to find friends
#1884 [18:40] * PhatLe [PhatLe@notlogged] has quit. (Quit: Web client closed)
#1885 [18:40] * Rand0mUmbre0n12 [Rand0mUmbre0n12@notlogged] has joined #minecrafthelp
#1886 [18:40] <DerpyDurpy> http://paste.ubuntu.com/16449749/
#1887 [18:40] <webrosc> marcoscosta_, este é um canal de suporte, e não um canal para encontrar amigos
#1888 [18:40] <marcoscosta_> ata
#1889 [18:40] <webrosc> DerpyDurpy, download and install the exe here https://downloadcenter.intel.com/download/25188/Intel-Graphics-Driver-for-Windows-10-15-33-
#1890 [18:41] * PhatLe [PhatLe@notlogged] has joined #minecrafthelp
#1891 [18:41] <DerpyDurpy> is that portuguese?
#1892 [18:41] <webrosc> google translate says it was
#1893 [18:41] <DerpyDurpy> lmao
#1894 [18:42] <DerpyDurpy> its dl now
#1895 [18:42] <DerpyDurpy> is it bad im part portugese and dont know how to speak it?:
#1896 [18:42] <slay> not rlly
#1897 [18:42] <PhatLe> my was run then ! what i do next ?
#1898 [18:43] * Rand0mUmbre0n12 [Rand0mUmbre0n12@notlogged] has quit. (Client Quit)
#1899 [18:43] <webrosc> PhatLe, what?
#1900 [18:43] <PhatLe> to the user mode change
#1901 [18:43] * Rand0mUmbre0n12 [Rand0mUmbre0n12@notlogged] has joined #minecrafthelp
#1902 [18:43] * Waveyy_ [Waveyy_@notlogged] has quit. (Ping timeout: 195 seconds)
#1903 [18:43] <slay> PhatLe, what does that even say
#1904 [18:43] <Rand0mUmbre0n12> http://paste.ubuntu.com/16449771/ I have the windows 10 update and I don't know why my drive isn't working or how to fix it
#1905 [18:43] <webrosc> Rand0mUmbre0n12, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1906 [18:44] <webrosc> Rand0mUmbre0n12, infact your computer is below the requirements for minecraft
#1907 [18:44] <webrosc> you need a new computer
#1908 [18:44] <Rand0mUmbre0n12> Okay. Thanks
#1909 [18:44] * Rand0mUmbre0n12 [Rand0mUmbre0n12@notlogged] has quit. (Client Quit)
#1910 [18:45] <DerpyDurpy> okay it downloaded now what
#1911 [18:45] <slay> webrosc. what are the requirements?
#1912 [18:45] <webrosc> run it
#1913 [18:45] <webrosc> ?? requirements
#1914 [18:45] <Absol> requirements: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#1915 [18:45] <DerpyDurpy> okay gonna restart
#1916 [18:46] <slay> the computer requirements for minecraft
#1917 [18:46] <webrosc> slay, see the link Absol just posted
#1918 [18:46] <slay> oh ye
#1919 [18:46] <slay> ty
#1920 [18:47] <PhatLe> i already posted what i do next ?
#1921 [18:47] * paulina [paulina@notlogged] has quit. (Quit: Web client closed)
#1922 [18:47] <webrosc> PhatLe, you need to tell us what the issue is, sofar you have not asked for any help
#1923 [18:48] <PhatLe> i think mess up my stuff
#1924 [18:49] <slay> PhatLe, what do you need help with?
#1925 [18:49] * DerpyDurpy [DerpyDurpy@notlogged] has quit. (Ping timeout: 195 seconds)
#1926 [18:49] <PhatLe> my status been stop
#1927 [18:49] * Xxazulito [Xxazulito@notlogged] has quit. (Quit: Web client closed)
#1928 [18:49] <PhatLe> i was update my PC to WD 10
#1929 [18:50] <PhatLe> Then i can't run MC
#1930 [18:50] <webrosc> so you updated to windows 10 and minecraft now doesn't run?
#1931 [18:50] <webrosc> does it say your drivers are not updated?
#1932 [18:50] <PhatLe> no
#1933 [18:50] <webrosc> then what does it say?
#1934 [18:51] <PhatLe> it's said Fix somethings
#1935 [18:51] <PhatLe> i just creat my account then
#1936 [18:51] <webrosc> ??> PhatLe win/dxdiag
#1937 [18:51] <Absol> PhatLe: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1938 [18:51] <PhatLe> i already did that !
#1939 [18:52] <webrosc> then post the link from that
#1940 [18:52] <PhatLe> yes
#1941 [18:52] <PhatLe> i did that too
#1942 [18:52] <webrosc> post the link here
#1943 [18:52] <PhatLe> then ?
#1944 [18:52] <PhatLe> http://paste.ubuntu.com/16449613/
#1945 [18:52] <webrosc> post the link so we can look at it
#1946 [18:52] <webrosc> thankyou
#1947 [18:52] <webrosc> PhatLe, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1948 [18:53] <PhatLe> what ?
#1949 [18:53] <PhatLe> how to do it /
#1950 [18:53] <PhatLe> ?
#1951 [18:53] <PhatLe> how to down grade ?
#1952 [18:53] <PhatLe> how to downgrade ?
#1953 [18:53] <webrosc> ask a computers specialist to help you
#1954 [18:53] <PhatLe> ok :(
#1955 [18:53] <PhatLe> thanks for help ! :(
#1956 [18:55] <slay> webrosc, i've had the 3 hour lockdown before, but i managed to not have to wait xD
#1957 [18:55] <urielsalis> slay, changing ip?
#1958 [18:55] <slay> nope
#1959 [18:55] <slay> i cant do it rn since my phone is broken
#1960 [18:57] * buddergames211 [buddergames211@notlogged] has joined #minecrafthelp
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#1962 [18:58] * kyle [kyle@notlogged] has quit. (Client Quit)
#1963 [18:59] <buddergames211> graphics card update
#1964 [18:59] * osuka__ [osuka__@notlogged] has joined #minecrafthelp
#1965 [18:59] <webrosc> ??> buddergames211 win/dxdiag
#1966 [18:59] <Absol> buddergames211: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1967 [19:01] * nyancraze [nyancraze@notlogged] has joined #minecrafthelp
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#1970 [19:02] * nyancraze [nyancraze@notlogged] has joined #minecrafthelp
#1971 [19:03] <nyancraze> hello
#1972 [19:04] <buddergames211> hi
#1973 [19:04] <nyancraze> my minecraft says my pixel accelorateor is mest up or something
#1974 [19:04] <nyancraze> http://paste.ubuntu.com/16450015/
#1975 [19:05] <webrosc> nyancraze, honestly, your computer is pretty much below the requirements for minecraft
#1976 [19:05] <nyancraze> what do i do to fix it
#1977 [19:06] * jd69cm [jd69cm@notlogged] has joined #minecrafthelp
#1978 [19:06] <webrosc> buy a new computer thats not 10 years old
#1979 [19:06] * jd69cm [jd69cm@notlogged] has quit. (Client Quit)
#1980 [19:06] * Bell is now known as Chris
#1981 [19:06] <nyancraze> there is no way to update or fix the problem??
#1982 [19:07] * urielsalis_ [urielsalis_@notlogged] has joined #minecrafthelp
#1983 [19:07] * StosH [StosH@notlogged] has joined #minecrafthelp
#1984 [19:07] * marcoscosta [marcoscosta@notlogged] has quit. (Quit: Web client closed)
#1985 [19:07] * marcoscosta_ [marcoscosta_@notlogged] has quit. (Quit: Web client closed)
#1986 [19:07] <webrosc> well you could replace the CPU which would mean a new motherboard, and inturn a new power supply, and maybe a new case too
#1987 [19:07] <nyancraze> ok
#1988 [19:08] * buddergames211 [buddergames211@notlogged] has quit. (Quit: Web client closed)
#1989 [19:08] * dajiev [dajiev@notlogged] has joined #minecrafthelp
#1990 [19:08] <nyancraze> so thats the only thing i can do besides buy a new one
#1991 [19:09] <webrosc> nyancraze, that is basically getting a new computer
#1992 [19:09] <webrosc> its not worth upgrading it
#1993 [19:09] <nyancraze> well the reason why its still here is because my father gave it to me and it means alot
#1994 [19:10] <dajiev> Uhh guys i am having trouble running minecraft, whenever i try to run it keeps crashing. I've tried running oldeer versions still doesn't work. I've updated my drivers. and pretty much everything the manual says.
#1995 [19:10] <webrosc> its too old for minecraft sorry
#1996 [19:10] <webrosc> dajiev, post the crash report to paste.ubuntu.com
#1997 [19:10] <webrosc> ??> dajiev paste
#1998 [19:10] <Absol> dajiev: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1999 [19:10] * StosH [StosH@notlogged] has quit. (Ping timeout: 195 seconds)
#2000 [19:11] <dajiev> http://paste.ubuntu.com/16450117/
#2001 [19:11] <dajiev> There you go.
#2002 [19:11] <webrosc> ??> dajiev win/dxdiag
#2003 [19:11] <Absol> dajiev: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2004 [19:12] <nyancraze> webrosc
#2005 [19:12] <nyancraze> ??
#2006 [19:13] <nyancraze> oh i did that on accedent
#2007 [19:13] * SpeedSlider [SpeedSlider@notlogged] has joined #minecrafthelp
#2008 [19:14] <dajiev> http://paste.ubuntu.com/16450130/
#2009 [19:14] <SpeedSlider> my minecraft view is messed up. the hands and tools are too close.
#2010 [19:14] <slay> still waiting...
#2011 [19:14] <webrosc> dajiev, download and run the catalyst software suite here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#2012 [19:14] <slay> how much longer do i have ti wait xD
#2013 [19:14] <slay> how much longer do i have to wait xD
#2014 [19:14] * juanmjose [juanmjose@notlogged] has joined #minecrafthelp
#2015 [19:15] <webrosc> slay, as i said before, go watch a movie, once thats finished you should be able to login
#2016 [19:15] <dajiev> Speedslider press escape (In-game) And chose with ''FOV''
#2017 [19:15] * david_ [david_@notlogged] has joined #minecrafthelp
#2018 [19:15] * osuka__ [osuka__@notlogged] has quit. (Quit: ...and the computer's sleeping again. Could someone wake it up for me?)
#2019 [19:16] <SpeedSlider> It is not the fov, I tried that already the hand and tools don't change with that they stay fixed while everything else moves.
#2020 [19:16] <juanmjose> i wanna now how y can play minecraft because i got problems with my dxdag
#2021 [19:16] * david_ [david_@notlogged] has quit. (Client Quit)
#2022 [19:16] <webrosc> ??> juanmjose win/dxdiag
#2023 [19:16] <Absol> juanmjose: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2024 [19:16] <webrosc> SpeedSlider, can you post a screenshot of the issue
#2025 [19:16] * david_ON [david_ON@notlogged] has joined #minecrafthelp
#2026 [19:16] * DavidElectro [DavidElectro@notlogged] has joined #minecrafthelp
#2027 [19:16] <juanmjose> yes i do this but y dontr undertand why she gift me this Login to Services: Connect
#2028 [19:16] <SpeedSlider> give me a sec, where do I post it at?
#2029 [19:16] * DavidElectro [DavidElectro@notlogged] has quit. (Client Quit)
#2030 [19:17] * osuka__ [osuka__@notlogged] has joined #minecrafthelp
#2031 [19:17] <juanmjose> Login to Services: Connect
#2032 [19:17] <webrosc> SpeedSlider, use imgur, then link that here
#2033 [19:17] * osuka__ [osuka__@notlogged] has quit. (Client Quit)
#2034 [19:17] <juanmjose> hey somebody can pass me a pac?
#2035 [19:17] <webrosc> juanmjose, what?
#2036 [19:17] <juanmjose> cp
#2037 [19:17] <urielsalis> juanmjose, what does cp mean?
#2038 [19:18] <juanmjose> man i say ,you can gift me a user name for y play minecraft
#2039 [19:18] * pinkbear1D [pinkbear1D@notlogged] has joined #minecrafthelp
#2040 [19:19] <webrosc> juanmjose, no, buy the game yourself
#2041 [19:19] <juanmjose> yourself? what its that '
#2042 [19:20] <juanmjose> hey sorry man
#2043 [19:20] * thegammer2145 [thegammer2145@notlogged] has joined #minecrafthelp
#2044 [19:20] * alexgamer1596 [alexgamer1596@notlogged] has joined #minecrafthelp
#2045 [19:20] * thegammer2145 [thegammer2145@notlogged] has quit. (Client Quit)
#2046 [19:20] <juanmjose> can y play the game with somebody?
#2047 [19:20] <david_ON> I use Minecraft, I upgraded to win 10 and updated to Java 8 update 91. Since I can't run Minecraft. I get a "Pixel Format Not Accelerated" error
#2048 [19:20] <webrosc> ??> david_ON win/dxdiag
#2049 [19:20] <Absol> david_ON: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2050 [19:21] * jakemaleki [jakemaleki@notlogged] has joined #minecrafthelp
#2051 [19:21] <Anna> If you have paid for the game you can use the multiplayer option juanmjose. And this is not a place for looking for people to play with
#2052 [19:21] <juanmjose> I can't run Minecraft. I get a "Pixel Format Not Accelerated" error
#2053 [19:21] <david_ON> http://paste.ubuntu.com/16450133/
#2054 [19:21] <Anna> juanmjose: got an ubuntu link?
#2055 [19:21] * jakemaleki [jakemaleki@notlogged] has quit. (Client Quit)
#2056 [19:21] <urielsalis> david_ON, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 8.1 or use another PC or if you have a desktop PC, buy a new graphics card
#2057 [19:21] <urielsalis> david_ON, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2058 [19:21] <juanmjose> anna lock
#2059 [19:22] <Anna> look?
#2060 [19:22] <juanmjose> http://paste.ubuntu.com/16450126/
#2061 [19:22] <juanmjose> sorry mi english is not perfect
#2062 [19:22] * kyky [kyky@notlogged] has quit. (Ping timeout: 195 seconds)
#2063 [19:22] <david_ON> no way to use an eralier version of Java?
#2064 [19:23] <urielsalis> david_ON, java has nothing to do with this
#2065 [19:23] <SpeedSlider> Also, I have tried updating java, video drivers, and reinstalling. http://imgur.com/a/s5dnY
#2066 [19:23] <juanmjose> anna look this http://paste.ubuntu.com/16450126/
#2067 [19:23] * alexgamer1596 [alexgamer1596@notlogged] has quit. (Client Quit)
#2068 [19:23] <david_ON> ok, thanks a lot. Bye
#2069 [19:23] <urielsalis> juanmjose, download and install https://downloadcenter.intel.com/download/20601/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#2070 [19:23] <Extreme> david_ON: you should be able to use the new launcher
#2071 [19:23] <webrosc> SpeedSlider, looks normal to me
#2072 [19:23] * LadyLorax [LadyLorax@notlogged] has joined #minecrafthelp
#2073 [19:23] <juanmjose> ok thanks
#2074 [19:23] * dajiev [dajiev@notlogged] has quit. (Ping timeout: 195 seconds)
#2075 [19:23] <slay> SpeedSlider:, whats wrong?
#2076 [19:24] <david_ON> the win10 launcher? All I need is a microsoft account?
#2077 [19:24] <slay> that looks fine
#2078 [19:24] <LadyLorax> I can't play minecraft, I get everything loaded and as soon as I try to do anything, minecraft crashes
#2079 [19:24] <webrosc> david_ON, the minecraft.msi from minecraft.net
#2080 [19:24] <Extreme> david_ON: No. The .msi version of the launcher that is available at minecraft.net/download
#2081 [19:24] <SpeedSlider> the hands and tools used to display further away. now they are too close it feels as if it is not at the correct resolution, but I have checked all settings and reinstalled java, drivers, and minecraft.
#2082 [19:24] <webrosc> LadyLorax, goto minecrafts video settings, turn on VBOs and v-sync
#2083 [19:25] * emanuel [emanuel@notlogged] has joined #minecrafthelp
#2084 [19:25] <webrosc> SpeedSlider, have you recently got a new monitor?
#2085 [19:25] <SpeedSlider> no
#2086 [19:25] <SpeedSlider> I tried resetting it too. :/
#2087 [19:25] <LadyLorax> how do i get to video settings
#2088 [19:25] <juanmjose> hey why i cant play the game y got a crashed
#2089 [19:25] <webrosc> SpeedSlider, your game looks normal to me
#2090 [19:26] <SpeedSlider> fine... but it isn't and it is driving me nuts.
#2091 [19:27] <SpeedSlider> it is a subtle thing that is not easily explained... but I guess there is no help
#2092 [19:27] <webrosc> LadyLorax, load minecraft, click options, then graphics settings
#2093 [19:27] <SpeedSlider> Maybe you could load your version take a screen shot and compare.
#2094 [19:27] * Matthew_Cash [Matthew_Cash@notlogged] has joined #minecrafthelp
#2095 [19:28] <david_ON> minecraft.msi offers to repair or uninstall, I guess that means it is already installed
#2096 [19:28] * mitchell_0612 [mitchell_0612@notlogged] has joined #minecrafthelp
#2097 [19:28] <Matthew_Cash> i cant log into any of my minecraft accounts with the correct password and username or on minecraft.net and mojang.com
#2098 [19:28] * leaf [leaf@notlogged] has joined #minecrafthelp
#2099 [19:29] <mitchell_0612> java.net.socketexception:server is unreachable......how do i fix?
#2100 [19:29] <urielsalis> mitchell_0612, to which server?
#2101 [19:29] <Matthew_Cash> i think that is blacklisted server mitchell_0612
#2102 [19:29] * jw28 [jw28@notlogged] has joined #minecrafthelp
#2103 [19:29] <webrosc> SpeedSlider, if anything your hands are further apart than in my game, think its resolution dependant
#2104 [19:29] * juanmjose [juanmjose@notlogged] has quit. (Ping timeout: 195 seconds)
#2105 [19:29] <mitchell_0612> www.brawl.com
#2106 [19:29] <Matthew_Cash> ya
#2107 [19:29] * jakemaleki [jakemaleki@notlogged] has joined #minecrafthelp
#2108 [19:29] <Matthew_Cash> its blacklisted
#2109 [19:29] * leaf [leaf@notlogged] has quit. (Client Quit)
#2110 [19:29] <urielsalis> ??> mitchell_0612 mp/blacklist
#2111 [19:29] <Absol> mitchell_0612: As a result of non-compliance with the Minecraft EULA, Mojang has implemented a blacklist to block connection with violating servers.
#2112 [19:29] <Absol> mitchell_0612: This may result in error messages such as "Can not connect to server, network unreachable". #minecrafthelp will not assist in attempts to bypass this, or discuss reasoning for blocking said servers.
#2113 [19:29] * jakemaleki [jakemaleki@notlogged] has quit. (Client Quit)
#2114 [19:30] <mitchell_0612> ah snap! thank you!!!
#2115 [19:30] <webrosc> SpeedSlider, what screen resolution do you run?
#2116 [19:30] <david_ON> launcher 1.6.61 is the latest?
#2117 [19:30] <Matthew_Cash> mojang has blocked servers that dont follow their rules
#2118 [19:30] <urielsalis> webrosc, also POV
#2119 [19:30] <Extreme> david_ON: Where are you launching Minecraft from?
#2120 [19:30] <webrosc> urielsalis, already tried
#2121 [19:30] <Matthew_Cash> try using a minecraft client under 1.9.3
#2122 [19:30] <david_ON> from the desktop
#2123 [19:30] <urielsalis> Matthew_Cash, We will not discuss ways to bypass it here
#2124 [19:30] <Matthew_Cash> HELP i cant log into any of my minecraft accounts with the correct password and username or on minecraft.net and mojang.com
#2125 [19:30] <urielsalis> Matthew_Cash, and that doesnt work anymore
#2126 [19:30] <webrosc> urielsalis, fov doesn't move hand position
#2127 [19:30] * glauber [glauber@notlogged] has joined #minecrafthelp
#2128 [19:30] <Matthew_Cash> oh sorry
#2129 [19:30] <Extreme> david_ON: Go under C:\Program Files (x86)\Minecraft and run "MinecraftLauncher.exe"
#2130 [19:30] <urielsalis> Matthew_Cash, they backported it till 1.7+
#2131 [19:30] <mitchell_0612> thank you!
#2132 [19:31] <glauber> aaa
#2133 [19:31] <Matthew_Cash> oh wow!
#2134 [19:31] <glauber> aaaaaa
#2135 [19:31] <glauber> opa
#2136 [19:31] <glauber> help me crash reports
#2137 [19:31] <webrosc> glauber, try using words
#2138 [19:31] <Anna> huh, they actually had it in 1.7?
#2139 [19:31] <glauber> memory
#2140 [19:31] <Matthew_Cash> HELP i cant log into any of my minecraft accounts with the correct password and username or on minecraft.net and mojang.com
#2141 [19:31] <webrosc> Anna, its part of the netty code
#2142 [19:31] <urielsalis> Anna, they put it in netty
#2143 [19:31] <webrosc> ??> Matthew_Cash login/throttle
#2144 [19:31] <Absol> Matthew_Cash: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2145 [19:32] <Absol> Matthew_Cash: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2146 [19:32] <glauber> mods
#2147 [19:32] <urielsalis> Anna, thats also why forge and a lot of cracked clients now also blacklist
#2148 [19:32] <webrosc> glauber, we don't do mod support here
#2149 [19:32] <Matthew_Cash> none of my attempts were incorrect, they were all right
#2150 [19:32] <david_ON> i run from C:\Program Files (x86)\Minecraft and it launches version 1.6.61
#2151 [19:32] <Anna> What is netty again?
#2152 [19:32] <webrosc> Matthew_Cash, if that was so you would be logged in
#2153 [19:32] <urielsalis> Anna, the network lib
#2154 [19:32] <urielsalis> (iirc)
#2155 [19:32] <Anna> ah
#2156 [19:32] <LadyLorax> what is vbo?
#2157 [19:32] <Extreme> david_ON: yes, see if you can play
#2158 [19:33] * SpeedSlider [SpeedSlider@notlogged] has quit. (Ping timeout: 195 seconds)
#2159 [19:33] <urielsalis> LadyLorax, you have to scroll down in video settings
#2160 [19:33] <urielsalis> LadyLorax, is a new way to render things that is more efficient and faster
#2161 [19:33] <david_ON> same error message, lack of updated graphic driver.
#2162 [19:33] <Matthew_Cash> webrosc: its not. i cant log into any accounts
#2163 [19:33] <urielsalis> david_ON, did you restarted your pc?
#2164 [19:34] <webrosc> Matthew_Cash, then you entered incorrect info and locked your ip out, wait 3 hours
#2165 [19:34] * mitchell_0612 [mitchell_0612@notlogged] has quit. (Ping timeout: 195 seconds)
#2166 [19:34] <urielsalis> Matthew_Cash, After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2167 [19:34] * webrosc already said that
#2167 [19:34] <glauber> yeeeeeeeeeeeeeeeeeeeeeeeeees
#2168 [19:34] <glauber> aaaaaaaaaaaaaaaaaaaaaaaaaauuuuuuuuuuuuuuuuuuuuuuuuuuuuu
#2169 [19:34] * Lord_Ralex kicked glauber from #minecrafthelp (Reason: lauber :glauber)
#2170 [19:34] <Extreme> david_ON: Have you ran Windows Update? Your graphics drivers date back to 2012.
#2171 [19:34] <david_ON> i think I did, I can try once more.
#2172 [19:35] <Matthew_Cash> webrosc: i did NOT enter incorrect info
#2173 [19:35] * webrosc gives up
#2173 [19:35] <Matthew_Cash> i have tried multiple accounts
#2174 [19:35] <david_ON> I a, on WIN 10, I can't find win 10 drivers from Intel
#2175 [19:35] <Lord_Ralex> It does not matter that you are using multiple accounts Matthew_Cash
#2176 [19:35] <urielsalis> Matthew_Cash, if it happens in multiple accounts, it means you are throttled
#2177 [19:35] <Extreme> david_ON: run Windows Update
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#2179 [19:35] <urielsalis> Matthew_Cash, its not per account, its per network
#2180 [19:35] <Matthew_Cash> how do i get unthrottled?
#2181 [19:35] <david_ON> OK, I try
#2182 [19:35] <webrosc> you wait 3 hours
#2183 [19:35] <urielsalis> Matthew_Cash, you wait the 3 hours without logging in
#2184 [19:36] <Matthew_Cash> ok
#2185 [19:36] <Matthew_Cash> will it be any longer?
#2186 [19:36] <LadyLorax> alright VBOs on and V-sync On, do I need to do anything else
#2187 [19:36] <urielsalis> LadyLorax, try to play! :)
#2188 [19:36] <webrosc> LadyLorax, try playing now
#2189 [19:37] <slay> matthew its broing af
#2190 [19:39] * Jake__ [Jake__@notlogged] has quit. (Ping timeout: 195 seconds)
#2191 [19:39] <Matthew_Cash> could it have happened because i use a Spigot server?
#2192 [19:39] <LadyLorax> It works thank you
#2193 [19:39] * webrosc tips hat
#2193 [19:41] * urielsalis steals webrosc hat
#2193 [19:41] * webrosc remembers his pet scorpian is in the hat
#2193 [19:42] <urielsalis> IF you had a pet scorpian in your hat, it means it cant bite!
#2194 [19:42] <webrosc> my pets don't bite me, or sting me, but will others
#2195 [19:42] * LadyLorax [LadyLorax@notlogged] has quit. (Ping timeout: 195 seconds)
#2196 [19:46] * slay
#2196 [19:46] * slay is gay
#2196 [19:46] <slay> yay
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#2203 [20:02] <slay> finally
#2204 [20:02] <slay> it worked
#2205 [20:02] <slay> ty
#2206 [20:02] <freddy_dj> hi
#2207 [20:02] * Sun7zu [Sun7zu@notlogged] has joined #minecrafthelp
#2208 [20:03] <freddy_dj> anyone here having problems signing into minecraft?
#2209 [20:03] <freddy_dj> ive tried resetting the passwords and it wont let me login the game at all
#2210 [20:03] <webrosc> ??> freddy_dj login/throttle
#2211 [20:03] <Absol> freddy_dj: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2212 [20:03] <Absol> freddy_dj: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2213 [20:04] <freddy_dj> yeah i already reseted it and loged into mojang
#2214 [20:04] <webrosc> but did you wait?
#2215 [20:04] <freddy_dj> and the minecraft page but it wont let me log into the game
#2216 [20:04] <freddy_dj> yes i waited 6 days now and still cant get into the game
#2217 [20:04] <webrosc> contact Mojang then
#2218 [20:05] <webrosc> ??> freddy_dj mojang/email
#2219 [20:05] <Absol> freddy_dj: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2220 [20:05] <Absol> freddy_dj: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#2223 [20:07] <david_ON> I updated win 10 rebooted, still same graphic card issue
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#2229 [20:13] <Slave1138> Hey there! I'm new to downloading mods to minecraft and I was wondering if someone could help me with that
#2230 [20:13] * huy [huy@notlogged] has joined #minecrafthelp
#2231 [20:14] <Anna> ??> Slave1138 mods
#2232 [20:14] <Absol> Slave1138: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2233 [20:14] <Absol> Slave1138: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2234 [20:14] * huy [huy@notlogged] has quit. (Client Quit)
#2235 [20:14] <Slave1138> thank you
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#2250 [20:39] <allexsouza> ola
#2251 [20:40] <david_ON> hello, i am back with my display driver issue on minecraft. I ran windows update on WIN10, rebooted the laptop, still the same "Pixel Format Not Accelerated" issue
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#2256 [20:49] * william is now known as Guest38296
#2257 [20:51] <Guest38296> nao consigo jogar
#2258 [20:51] <Guest38296> url(16451072)
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#2260 [20:55] * william [william@notlogged] has joined #minecrafthelp
#2261 [20:55] <webrosc> william, your computer is too old forminecraft
#2262 [20:55] * william is now known as Guest69630
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#2267 [20:58] <Guest69630> alguem sabe como joga com um windows 7 ultimate?
#2268 [20:58] <webrosc> Guest69630, your computer is too old for minecraft
#2269 [20:59] <Guest69630> qual computador eh melhor pra minecraft?
#2270 [21:01] <webrosc> English please
#2271 [21:01] <urielsalis> webrosc, which pc is better for minecraft
#2272 [21:01] <urielsalis> webrosc, someone knows how to play with windows 7
#2273 [21:01] * urielsalis_ [urielsalis_@notlogged] has joined #minecrafthelp
#2274 [21:02] <webrosc> one that isn't 10 years old
#2275 [21:02] <Guest69630> e como eu irei saber a idade do pc
#2276 [21:02] <tyteen4a03> ??> Guest69630 lang/pt
#2277 [21:02] <Absol> Guest69630: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#2278 [21:03] <Guest69630> how can I know the age of my pc
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#2281 [21:06] <Guest69630> how can I know the age of my pc?
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#2285 [21:10] <Waveyy_> Hi!, so, i am attempting to join a minecraft server, and it says "failed to verify username" i had jusr recently changed my username before this, and was unsure if i needed to verify it by email, but, i changed my email address too AFTer i had changed my name, so does mojang have to verify it or do i have to verify thati changed it via my email? the only problem is i cannot check my older email, please help u_u
#2286 [21:10] <urielsalis> ??> Waveyy_ launcher/relog
#2287 [21:10] <Absol> Waveyy_: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#2288 [21:10] <Waveyy_> Thanks ill try
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#2291 [21:11] * william is now known as Guest15215
#2292 [21:11] <Ricky_> Ayy i lost my minecraft email because my account is multiple years old is there any way i can recover my email
#2293 [21:12] <Ricky_> nvm'
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#2296 [21:15] <Waveyy_> it worked! thank you tons :)
#2297 [21:16] * webrosc steals urielsalis hat before he can tip it
#2297 [21:16] * urielsalis tips webrosc's hat
#2297 [21:16] <urielsalis> I removed the scorpion
#2298 [21:16] <urielsalis> I removed the scorpion
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#2302 [21:27] <JAmor> http://paste.ubuntu.com/16451257/
#2303 [21:27] <urielsalis> JAmor, download and install https://downloadcenter.intel.com/download/20598/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#2304 [21:28] <JAmor> ok
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#2307 [21:41] * hg_ [hg_@notlogged] has joined #minecrafthelp
#2308 [21:41] <hg_> how do i fix my copy
#2309 [21:41] <hg_> ---- Minecraft Crash Report ---- // Don't be sad. I'll do better next time, I promise! Time: 5/15/16 9:09 PM Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventL
#2310 [21:41] <CubeTheThird> hg_, what anti-virus and firewall software do you have?
#2311 [21:41] <hg_> none
#2312 [21:42] <CubeTheThird> hg_, then let's do a malware scan
#2313 [21:42] <CubeTheThird> ?? hg_ av/adwcleaner
#2314 [21:42] <CubeTheThird> ??> hg_ av/adwcleaner
#2315 [21:42] * CubeTheThird kicks Absol
#2315 [21:42] <CubeTheThird> ??> hg_ av/adwcleaner
#2316 [21:42] <Absol> hg_: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2317 [21:42] <Absol> hg_: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2318 [21:42] <hg_> alright here i go
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#2323 [21:52] <hg_> Did the scan, cleaned my comp, restarted comp, loaded up MC. Same thing happened
#2324 [21:52] <hg_> What now
#2325 [21:52] <hg_> ---- Minecraft Crash Report ---- // Why is it breaking :( Time: 5/15/16 10:51 PM Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoop
#2326 [21:52] <CubeTheThird> ??> hg_ tools/hjt
#2327 [21:52] <Absol> hg_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#2328 [21:52] <Absol> hg_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#2331 [21:56] <hg_> http://paste.ubuntu.com/16451473/
#2332 [21:57] <CubeTheThird> hg_, ok let's do a different scan
#2333 [21:57] <CubeTheThird> ??> hg_ av/malwarebytes
#2334 [21:57] <Absol> hg_: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#2335 [21:57] <Absol> hg_: Download it here: http://www.malwarebytes.org/
#2336 [21:58] * yqyjyx [yqyjyx@notlogged] has joined #minecrafthelp
#2337 [21:58] <yqyjyx> i cant log on to mc even though i resetted my password and tried over and over again :(
#2338 [21:59] <CubeTheThird> ??> yqyjyx login/throttle
#2339 [21:59] <Absol> yqyjyx: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2340 [21:59] <Absol> yqyjyx: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#2346 [22:11] <Duh_Ninja> do any of you know how to open minecraft when there is a login error saying EOFException : SSL peer shut down incorrectly
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#2355 [22:21] * hg_ [hg_@notlogged] has joined #minecrafthelp
#2356 [22:21] <hg_> Did the mb scan and fixed and restarted the comp. loaded up MC and still same crash report
#2357 [22:22] <hg_> ---- Minecraft Crash Report ---- // I feel sad now :( Time: 5/15/16 11:22 PM Description: Updating screen events java.lang.IllegalStateException: failed to create a child event loop at io.netty.util.concurrent.MultithreadEventExecutorGroup.<init>(MultithreadEventExecutorGroup.java:68) at io.netty.channel.MultithreadEventLoopGroup.<init>(MultithreadEventLoopGroup.java:49) at io.netty.channel.nio.NioEventLoopGroup.<init>(NioEventLoopGrou
#2358 [22:22] <Qball> hg_: please use pastebin
#2359 [22:22] <Qball> ?paste
#2360 [22:22] <urielsalis> ?? paste
#2361 [22:23] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2362 [22:23] <Qball> thanks urielsalis Im used to the spigot channel where its just ?paste
#2363 [22:24] * crazybonez [crazybonez@notlogged] has joined #minecrafthelp
#2364 [22:24] <hg_> http://paste.ubuntu.com/16451881/
#2365 [22:25] <crazybonez> so like i cant log in to my minecraft and when i try to change my password i never get an email for mojang
#2366 [22:26] <Qball> crazybonez: well do you have the magical transaction id
#2367 [22:26] <crazybonez> no
#2368 [22:26] <Qball> b/c you may have been haxed
#2369 [22:26] <urielsalis> crazybonez, You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2370 [22:26] <urielsalis> crazybonez, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2371 [22:31] <crazybonez> so heres the thing i just made a new account to try and weed out which one i was using, and all of my emails got an email saying to verify, in other word none of them have record of this game
#2372 [22:32] * PsGabriel [PsGabriel@notlogged] has joined #minecrafthelp
#2373 [22:32] <urielsalis> crazybonez, you have to email Mojang
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#2377 [22:35] <PDL1469> I got a new computer and I wanted to download mine craft but I had to pay for it.. I already bought it.. Soooooo? Is there something you can do?
#2378 [22:35] <hg_> My crash report
#2379 [22:35] <hg_> http://paste.ubuntu.com/16451881/
#2380 [22:35] <urielsalis> PDL1469, minecraft.net/download
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#2382 [22:36] <urielsalis> PDL1469, try with 1.9.4 okease
#2383 [22:36] * brendon [brendon@notlogged] has joined #minecrafthelp
#2384 [22:36] <brendon> hi all!
#2385 [22:37] <urielsalis> PDL1469, please*
#2386 [22:37] <urielsalis> hi brendon
#2387 [22:37] <PDL1469> Help?
#2388 [22:37] <brendon> i was hoping someone could help me, im looking for the url / ip's that minecraft uses for authentication
#2389 [22:37] <brendon> Hi urielsalis!
#2390 [22:37] * Stark [Stark@notlogged] has joined #minecrafthelp
#2391 [22:37] <urielsalis> <urielsalis> PDL1469, try with 1.9.4 please
#2392 [22:37] <urielsalis> brendon, http://wiki.vg/Mojang_API might be able to help
#2393 [22:38] <PDL1469> How do I do that
#2394 [22:38] <urielsalis> brendon, in the same wiki, you have some details in the protocols and everything
#2395 [22:38] <brendon> thanks! im just having a hard time passing it through my firewall :(
#2396 [22:38] <urielsalis> ??> PDL1469 launcher/change-version
#2397 [22:38] <Absol> PDL1469: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#2398 [22:38] <Stark> Hey
#2399 [22:38] <urielsalis> brendon, what error you get?
#2400 [22:38] <PDL1469> Oh okay
#2401 [22:38] <urielsalis> hi Stark
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#2403 [22:39] <Stark> Since i've downloaded the new minecraft launcher i've been having an error message
#2404 [22:39] <brendon> get the standard please make sure minecraft is not blocked
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#2406 [22:39] <Stark> its not
#2407 [22:39] <Stark> an i have the correct password
#2408 [22:39] <urielsalis> Stark, After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access. This means you wont be able to login to any account, with valid or not, in your network. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset
#2409 [22:40] <urielsalis> brendon, what antivirus you have?
#2410 [22:40] <Stark> ok
#2411 [22:40] <brendon> its my firewall for sure.. im doing https inspection..
#2412 [22:40] <brendon> im a network engineer. just can't find the info i need :(
#2413 [22:40] <urielsalis> brendon, there are some avs that are known to do that :P
#2414 [22:40] <PDL1469> Thank you for helping! It worked!!!!!!!! I'm sssssoooooooooo happy
#2415 [22:40] <urielsalis> brendon, mcafee and norton for example
#2416 [22:40] * urielsalis tips hat
#2416 [22:41] <slade04> Hello, my problem is I downloaded and installed Technic. It asked me for my Minecraft Username And Password. But I forgot it. When I tried logging in, I now couldn't log in to my Minecraft account.
#2417 [22:41] <brendon> we are using bitdefender. but my firewall is pretty restrictive
#2418 [22:41] <urielsalis> ??> slade04 mods
#2419 [22:41] <Absol> slade04: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2420 [22:41] <Absol> slade04: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2421 [22:41] <urielsalis> ??> brendon av/bitdefender
#2422 [22:41] <Absol> brendon: Don't use BitDefender. http://is.gd/1RJ0jT
#2423 [22:42] <brendon> kk :(
#2424 [22:42] * minecraftlover [minecraftlover@notlogged] has joined #minecrafthelp
#2425 [22:42] <urielsalis> brendon, but anyway, cant you whitelist specific apps?
#2426 [22:42] <slade04> But this is my first time installing it. I never used any mods.
#2427 [22:42] <minecraftlover> I need help!!!
#2428 [22:42] <brendon> i have whitelisted it but auth still doesn't work
#2429 [22:42] <urielsalis> brendon, else, just whitelist *.mojang.com *.minecraft.net and aws
#2430 [22:42] <urielsalis> minecraftlover, didnt you just said you fixed it?
#2431 [22:42] <brendon> if i know the url's or ip i can whitelist them
#2432 [22:42] <urielsalis> slade04, you can ask technic in their support resources
#2433 [22:42] <slade04> Thank you.
#2434 [22:42] <brendon> thank you very much :)
#2435 [22:43] <urielsalis> brendon, *.mojang.com *.minecraft.net aws ips(there is a list somewhere)
#2436 [22:43] * urielsalis tips hat
#2436 [22:43] <minecraftlover> Yes but my minecraft crashed and now I can't get on here
#2437 [22:43] <urielsalis> minecraftlover, We need to see your crash log, which appears after a crash. First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2438 [22:44] <minecraftlover> Okay
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#2444 [22:49] <Stark> Hey again
#2445 [22:49] <Stark> the minecraft login error that ive been getting says
#2446 [22:51] <Stark> "sorry but we couldnt connect to our servers Please make surea that you are online and that Minecraft is not blocked EOFException: ssl peer shut down incorrectly"
#2447 [22:51] <Stark> I do have internet
#2448 [22:51] <Stark> and the correct password
#2449 [22:51] <Stark> any help?
#2450 [22:51] <urielsalis> Stark, what antivirus you have?
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#2453 [22:53] <Stark> Norton security
#2454 [22:53] <urielsalis> ??> Stark av/norton
#2455 [22:53] <Absol> Stark: Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See ?? av/avast
#2456 [22:53] <urielsalis> ??> Stark av/norton/uninstall
#2457 [22:53] <Absol> Stark: To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
#2458 [22:53] <Espinoage> Hello. My problem is that I have forgotten my minecraft username and password. And now I can't log back in.
#2459 [22:54] <Stark> Espionage- just reset it
#2460 [22:54] <urielsalis> Espinoage, didnt you just had problems signing on in technic?
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#2470 [23:08] <RealTeve> Hello, I have a Minecraft Acc, and the Email i used is not working..
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#2479 [23:58] <Paint> My minecraft just stop working when I load world to play with
#2480 [23:59] <webrosc> does it crash?
#2481 [23:59] <Paint> yes
#2482 [23:59] <webrosc> post the crash report to paste.ubuntu.com then link it here
#2483 [23:59] <Paint> I will upload the picture of crashing