#1 [00:01] * MinecraftSteve [MinecraftSteve@notlogged] has quit. (Ping timeout: 195 seconds)
#2 [00:01] <Paint> http://i1091.photobucket.com/albums/i397/wheredougo/Capture_zpsci9o42wh.jpg
#3 [00:01] <webrosc> goto minecrafts videos settings, turn on VBOs and v-sync
#4 [00:02] <Paint> which one should I paste to that link?
#5 [00:02] <Paint> okay i'll try
#6 [00:03] <Paint> thanks, that's work
#7 [00:10] * mrkirby153 is now known as kirby|gone
#8 [00:12] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#9 [00:28] * Gummon [Gummon@notlogged] has joined #minecrafthelp
#10 [00:30] <Gummon> my minecraft wont boot after just upgrading to windows 10 how do i fix it?
#11 [00:30] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#12 [00:31] * nighter [nighter@notlogged] has joined #minecrafthelp
#13 [00:36] <Gummon> my minecraft wont boot after just upgrading to windows 10 how do i fix my graphics card?
#14 [00:36] <webrosc> ??> Gummon win/dxdiag
#15 [00:36] <Absol> Gummon: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#16 [00:37] <Gummon> yeah i did all that and it sent me here
#17 [00:38] <webrosc> post the link then
#18 [00:39] <Gummon> http://paste.ubuntu.com/16452783/
#19 [00:40] <webrosc> download and install the exe here https://downloadcenter.intel.com/download/25188/Intel-Graphics-Driver-for-Windows-10-15-33-
#20 [00:40] * rcmaehl [rcmaehl@notlogged] has quit. (Quit: Leaving)
#21 [00:46] * udiego [udiego@notlogged] has joined #minecrafthelp
#22 [00:47] * udiego [udiego@notlogged] has quit. (Client Quit)
#23 [00:55] * Gummon [Gummon@notlogged] has quit. (Ping timeout: 195 seconds)
#24 [01:18] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#25 [01:24] * Imker20 [Imker20@notlogged] has joined #minecrafthelp
#26 [01:26] <Imker20> I've a login problem. The Error is ''Please make sure you are online and that Minecraft is not blocked.'' Have anybody a Answer for me?
#27 [01:32] * rocket0191 [rocket0191@notlogged] has joined #minecrafthelp
#28 [01:37] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#29 [01:38] * clarjon1 [clarjon1@notlogged] has joined #minecrafthelp
#30 [01:38] * Bobo299 [Bobo299@notlogged] has joined #minecrafthelp
#31 [01:39] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 198 seconds)
#32 [01:45] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 198 seconds)
#33 [01:48] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#34 [02:05] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#35 [02:11] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 198 seconds)
#36 [02:18] * TDnerfer [TDnerfer@notlogged] has joined #minecrafthelp
#37 [02:22] * TDnerfer [TDnerfer@notlogged] has quit. (Ping timeout: 195 seconds)
#38 [02:24] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#39 [02:34] * Curtis [Curtis@notlogged] has joined #minecrafthelp
#40 [02:35] <Curtis> Hello, I was wondering if there would happen to be an employee of Mojang in here?
#41 [02:45] * Bobo299 [Bobo299@notlogged] has quit. (Ping timeout: 195 seconds)
#42 [02:54] * Anzhi is now known as Anzhelika|Away
#43 [03:27] * gang_23 [gang_23@notlogged] has joined #minecrafthelp
#44 [03:28] * gang_23 [gang_23@notlogged] has quit. (Client Quit)
#45 [03:28] <Anna> Curtis: what do you need help with?
#46 [03:35] <Curtis> Anna: Trying to get in contact w/ somebody directly at Mojang about the EULA :P
#47 [03:35] <Curtis> Been waiting ~3 months.
#48 [03:38] <Anna> Hm. Not sure if anyone here could help with that then. If you sent an email they may have taken a while to respond, ir are working on it. Or something else.
#49 [03:39] <Anna> This is a volunteer run channel
#50 [03:39] * one [one@notlogged] has joined #minecrafthelp
#51 [03:39] * one [one@notlogged] has quit. (Client Quit)
#52 [03:40] <Anna> and there are no mojang staff here. As far as I know.
#53 [03:43] * rltnlss_rod [rltnlss_rod@notlogged] has joined #minecrafthelp
#54 [03:46] * Anzhelika|Away is now known as Anzhi
#55 [03:51] * nyvia [nyvia@notlogged] has quit. (Quit: BYE)
#56 [03:58] * IVDPMC [IVDPMC@notlogged] has joined #minecrafthelp
#57 [03:59] * IVDPMC [IVDPMC@notlogged] has quit. (Client Quit)
#58 [04:02] <tyteen4a03> Curtis: yes?
#59 [04:02] <tyteen4a03> Anna: there are
#60 [04:03] <Anna> Oh there are? Didn't know
#61 [04:04] <tyteen4a03> Curtis: obviously for any case-specific issues you'll have to go through Mojang Support, but I can give advice
#62 [04:06] * iceageempire [iceageempire@notlogged] has joined #minecrafthelp
#63 [04:06] <iceageempire> http://paste.ubuntu.com/16454501/
#64 [04:06] <tyteen4a03> iceageempire: your GPU is not supported on Windows 10; either downgrade to Windows 7, or get a new computer
#65 [04:07] <tyteen4a03> ??> iceageempire win/downgrade
#66 [04:07] <Absol> iceageempire: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#67 [04:07] <Curtis> tyteen4a03: Yeah, we received an email telling us to comply. Our lawyers responded back with some questions and concerns, yet to get a response. Got blacklisted, waiting for a response. Still nothing
#68 [04:08] <Curtis> We just wanna release our server to the players again lmao
#69 [04:08] <tyteen4a03> Curtis: yeah, you'll have to continue your correspondences with the brand enforcement team
#70 [04:09] <tyteen4a03> Curtis: I doubt the CS team will be useful here
#71 [04:09] <Curtis> Yeah, just trying my best to get in contact w/ somebody, just frustrated at this point. Many others have gotten and continue to get response, we're yet to.
#72 [04:10] <tyteen4a03> nighter: ^
#73 [04:10] <tyteen4a03> Curtis: alternatively, I can confirm that this is their mailing address: http://www.largestcompanies.com/company/Mojang-AB-501374
#74 [04:11] * morris2204 [morris2204@notlogged] has joined #minecrafthelp
#75 [04:11] <tyteen4a03> Curtis: which server do you represent, if I may ask
#76 [04:12] <morris2204> #minecrafthelp computer updated to windows 10 and minecraft dont start up.
#77 [04:12] <tyteen4a03> ??> morris2204 win/dxdiag
#78 [04:12] <Absol> morris2204: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#79 [04:12] * nyvia [nyvia@notlogged] has joined #minecrafthelp
#80 [04:12] <Curtis> tyteen4a03: TheArchon
#81 [04:13] <tyteen4a03> Curtis: I see
#82 [04:13] * Thijnie77 [Thijnie77@notlogged] has joined #minecrafthelp
#83 [04:13] <morris2204> thanks, that is done but after that you need to choose one of the 3 options to join? wich one?
#84 [04:14] <tyteen4a03> morris2204: join? Join what?
#85 [04:14] * IVDPMC [IVDPMC@notlogged] has joined #minecrafthelp
#86 [04:14] * IVDPMC [IVDPMC@notlogged] has quit. (Client Quit)
#87 [04:16] <morris2204> Paste from morris2204 at Mon, 16 May 2016 09:08:18 +0000 is done, what is the next step?
#88 [04:16] <tyteen4a03> morris2204: give us the link to the paste entry
#89 [04:16] <morris2204> http://paste.ubuntu.com/16454550/
#90 [04:18] <tyteen4a03> ??> morris2204 win/update
#91 [04:18] <Absol> morris2204: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#92 [04:19] * OmnIcK [OmnIcK@notlogged] has quit. (Ping timeout: 190 seconds)
#93 [04:20] <morris2204> Iam going to do youre advice. thanks so far!
#94 [04:21] * georgechrisidis [georgechrisidis@notlogged] has joined #minecrafthelp
#95 [04:21] * georgechrisidis [georgechrisidis@notlogged] has quit. (Client Quit)
#96 [04:22] * OmnIcK [OmnIcK@notlogged] has joined #minecrafthelp
#97 [04:30] * shin_ [shin_@notlogged] has joined #minecrafthelp
#98 [04:31] * aboude [aboude@notlogged] has joined #minecrafthelp
#99 [04:31] * The_Gaming_Tour [The_Gaming_Tour@notlogged] has joined #minecrafthelp
#100 [04:31] * taha [taha@notlogged] has joined #minecrafthelp
#101 [04:31] * taha [taha@notlogged] has joined #minecrafthelp
#102 [04:31] * taha [taha@notlogged] has left #minecrafthelp
#103 [04:31] * The_Gaming_Tour [The_Gaming_Tour@notlogged] has quit. (Client Quit)
#104 [04:31] <aboude> wsad
#105 [04:32] <aboude> fwefewf
#106 [04:32] * shin_ [shin_@notlogged] has quit. (Client Quit)
#107 [04:32] * aboude [aboude@notlogged] has quit. (Client Quit)
#108 [04:38] * knallerng [knallerng@notlogged] has joined #minecrafthelp
#109 [04:40] <knallerng> my minecraft is not one can help me ?
#110 [04:42] * knallerng [knallerng@notlogged] has quit. (Client Quit)
#111 [04:44] * Minecarft [Minecarft@notlogged] has joined #minecrafthelp
#112 [04:44] * Minecarft [Minecarft@notlogged] has quit. (Client Quit)
#113 [04:46] * iceageempire [iceageempire@notlogged] has quit. (Quit: Web client closed)
#114 [04:48] * Curtis [Curtis@notlogged] has quit. (Quit: Web client closed)
#115 [04:57] * YoFM [YoFM@notlogged] has joined #minecrafthelp
#116 [04:57] <YoFM> A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007fffd4094fdc, pid=6500, tid=2328 # # JRE version: Java(TM) SE Runtime Environment (8.0_45-b14) (build 1.8.0_45-b14) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.45-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig75icd64.dll+0x524fdc] # # Failed to write core dump. Minidumps are not enabled by default on
#117 [04:57] <YoFM> what to do?
#118 [04:58] * YoFM [YoFM@notlogged] has quit. (Client Quit)
#119 [05:18] * Lemon_ [Lemon_@notlogged] has joined #minecrafthelp
#120 [05:18] <Lemon_> hi guys
#121 [05:19] <Lemon_> can I have some help pls ?
#122 [05:25] * Luma_y [Luma_y@notlogged] has joined #minecrafthelp
#123 [05:25] * Luma_y [Luma_y@notlogged] has quit. (Client Quit)
#124 [05:27] * Imker20 [Imker20@notlogged] has quit. (Quit: Web client closed)
#125 [05:27] * Imker20 [Imker20@notlogged] has joined #minecrafthelp
#126 [05:30] * Imker20 [Imker20@notlogged] has quit. (Ping timeout: 195 seconds)
#127 [05:36] * emiliano [emiliano@notlogged] has joined #minecrafthelp
#128 [05:39] * emiliano_ [emiliano_@notlogged] has joined #minecrafthelp
#129 [05:42] * morris2204 [morris2204@notlogged] has quit. (Quit: Web client closed)
#130 [05:49] * leejiaxin [leejiaxin@notlogged] has joined #minecrafthelp
#131 [05:49] * leejiaxin [leejiaxin@notlogged] has joined #minecrafthelp
#132 [05:50] * leejiaxin [leejiaxin@notlogged] has left #minecrafthelp
#133 [05:54] * emiliano [emiliano@notlogged] has quit. (Quit: Web client closed)
#134 [05:58] * iTipooNeet2 [iTipooNeet2@notlogged] has joined #minecrafthelp
#135 [06:00] <iTipooNeet2> Ola, estou com problema no meu minecraft, eu ja atualizei meu driver de video pelo drivereasy e mesmo assim nao esta dando meu windows é 8.1 Pro, Relatorio do Erro: http://paste.ubuntu.com/16456671/
#136 [06:00] <iTipooNeet2> Hello , I have problem in my minecraft , I already upgraded my video driver for DriverEasy and yet not giving this my windows is 8.1 Pro , bug report : http://paste.ubuntu.com/16456671/
#137 [06:02] <Andrio> iTipooNeet2, I'm afraid your video controller is not supported on Windows 8.1. You'll need to downgrade to Windows 7, or use a newer PC.
#138 [06:03] <iTipooNeet2> OK thank you
#139 [06:04] * Cyrus [Cyrus@notlogged] has quit. ()
#140 [06:05] * jensman [jensman@notlogged] has joined #minecrafthelp
#141 [06:05] * jensman [jensman@notlogged] has quit. (Client Quit)
#142 [06:07] * ian_57 [ian_57@notlogged] has joined #minecrafthelp
#143 [06:07] * ian_57 [ian_57@notlogged] has joined #minecrafthelp
#144 [06:08] * ian_57 [ian_57@notlogged] has left #minecrafthelp
#145 [06:20] * Cast0077 [Cast0077@notlogged] has joined #minecrafthelp
#146 [06:22] * oesper [oesper@notlogged] has joined #minecrafthelp
#147 [06:22] <oesper> hey
#148 [06:23] <oesper> if i play mc, my screen is flickering
#149 [06:24] <oesper> what have i need to do ?
#150 [06:25] <oesper> +pangea
#151 [06:26] * oesper [oesper@notlogged] has quit. (Client Quit)
#152 [06:29] * David_ [David_@notlogged] has joined #minecrafthelp
#153 [06:38] * hewadx99 [hewadx99@notlogged] has joined #minecrafthelp
#154 [06:38] * hewadx99 [hewadx99@notlogged] has quit. (Client Quit)
#155 [06:48] * carlos0a [carlos0a@notlogged] has joined #minecrafthelp
#156 [06:50] * Blockgam [Blockgam@notlogged] has joined #minecrafthelp
#157 [06:50] * Blockgam [Blockgam@notlogged] has joined #minecrafthelp
#158 [06:50] * Blockgam [Blockgam@notlogged] has left #minecrafthelp
#159 [06:57] * maximiner999 [maximiner999@notlogged] has joined #minecrafthelp
#160 [07:00] <maximiner999> when my friend installed a minecraft hack and started minecraft it crashed and a window opened. the text said:
#161 [07:00] <maximiner999> loadlibrary error 87 wrong parameter
#162 [07:00] <maximiner999> his nickname is __anonymous__
#163 [07:01] <Andrio> Does vanilla Minecraft work?
#164 [07:02] <maximiner999> no. none of the versions work
#165 [07:04] * IROMO [IROMO@notlogged] has joined #minecrafthelp
#166 [07:10] * onebyone [onebyone@notlogged] has joined #minecrafthelp
#167 [07:11] * zexel1999 [zexel1999@notlogged] has joined #minecrafthelp
#168 [07:11] * zexel1999 [zexel1999@notlogged] has quit. (Client Quit)
#169 [07:11] * mARTENzOCKT [mARTENzOCKT@notlogged] has joined #minecrafthelp
#170 [07:11] * IROMO [IROMO@notlogged] has quit. (Ping timeout: 195 seconds)
#171 [07:11] * IROMO [IROMO@notlogged] has quit. (Ping timeout: 195 seconds)
#172 [07:11] * mARTENzOCKT [mARTENzOCKT@notlogged] has left #minecrafthelp
#173 [07:12] * MartenZockt [MartenZockt@notlogged] has joined #minecrafthelp
#174 [07:13] * MartenZockt [MartenZockt@notlogged] has quit. (Client Quit)
#175 [07:14] * onebyone [onebyone@notlogged] has quit. (Ping timeout: 195 seconds)
#176 [07:24] * AlphaBlend [AlphaBlend@notlogged] has quit. (Ping timeout: 190 seconds)
#177 [07:27] * David__ [David__@notlogged] has joined #minecrafthelp
#178 [07:28] * David__ [David__@notlogged] has quit. (Client Quit)
#179 [07:34] * orhan2 [orhan2@notlogged] has joined #minecrafthelp
#180 [07:35] * orhan2 [orhan2@notlogged] has quit. (Client Quit)
#181 [07:39] * hogildong88 [hogildong88@notlogged] has joined #minecrafthelp
#182 [07:40] * hogildong88 [hogildong88@notlogged] has quit. (Client Quit)
#183 [07:41] * Manelcrat [Manelcrat@notlogged] has joined #minecrafthelp
#184 [07:42] <Manelcrat> 13858321
#185 [07:43] * Manelcrat [Manelcrat@notlogged] has quit. (Client Quit)
#186 [07:48] * luis [luis@notlogged] has joined #minecrafthelp
#187 [07:48] * luis [luis@notlogged] has joined #minecrafthelp
#188 [07:52] * luis [luis@notlogged] has left #minecrafthelp
#189 [07:58] * yan [yan@notlogged] has joined #minecrafthelp
#190 [07:58] * yan [yan@notlogged] has quit. (Client Quit)
#191 [07:58] * yan [yan@notlogged] has joined #minecrafthelp
#192 [07:59] * luis_ [luis_@notlogged] has joined #minecrafthelp
#193 [07:59] * luis_ [luis_@notlogged] has quit. (Client Quit)
#194 [08:00] * ltuilhjlryililt7li9 [ltuilhjlryililt7li9@notlogged] has joined #minecrafthelp
#195 [08:00] * ltuilhjlryililt7li9 [ltuilhjlryililt7li9@notlogged] has quit. (Client Quit)
#196 [08:01] * vitor [vitor@notlogged] has joined #minecrafthelp
#197 [08:02] * vitor [vitor@notlogged] has quit. (Client Quit)
#198 [08:03] * PixelOwl [PixelOwl@notlogged] has joined #minecrafthelp
#199 [08:04] <PixelOwl> Hey there, i have a Problem with changing my skin. Its a 64x64 file, but the website says its too large
#200 [08:07] <Andrio> any chance I could see the file you're trying to upload?
#201 [08:07] <PixelOwl> I can upload it. one moment
#202 [08:08] <PixelOwl> https://drive.google.com/open?id=0B9edpZHwei-lQi1kT1lrdm1oZnM
#203 [08:09] <Andrio> That looks fine to me.
#204 [08:10] <PixelOwl> I know. Since the Minecraft.net V2 its not working
#205 [08:10] <PixelOwl> I think the messed the website up
#206 [08:10] <PixelOwl> The support wasnt that useful :D
#207 [08:11] <PixelOwl> Any ideas though?
#208 [08:21] * Lem_n [Lem_n@notlogged] has joined #minecrafthelp
#209 [08:21] <Lem_n> Hello?
#210 [08:22] <PixelOwl> Hi
#211 [08:22] <Lem_n> i got some problems with my Minecraft can someone help me?
#212 [08:23] <PixelOwl> I will try my best
#213 [08:23] <Gaz> `ask Lem_n
#214 [08:23] <Gaz> .ask
#215 [08:23] <ExtremeBot> Gaz: ask whom?
#216 [08:23] <Gaz> offs
#217 [08:23] <Gaz> wrong channe;
#218 [08:23] <Gaz> sorry
#219 [08:23] <Gaz> :P
#220 [08:23] <Gaz> i thought i was in #ftb
#221 [08:23] <Lem_n> okey ahm... i cant join to any servers
#222 [08:23] <PixelOwl> What does it says?
#223 [08:23] <Lem_n> they are all down for me
#224 [08:24] <PixelOwl> What does it says?
#225 [08:24] <Lem_n> if i join it says Java:lang:NullPointerEception:group
#226 [08:24] <Lem_n> if i go into singleplayer it crashes
#227 [08:24] <PixelOwl> Do you use vanilla?
#228 [08:24] <Lem_n> yes
#229 [08:24] <Lem_n> i reinstalled it
#230 [08:25] <Lem_n> java and MC
#231 [08:25] <Lem_n> i checked my Firewall and my Antivirus program
#232 [08:25] <Lem_n> restarted my PC and my router
#233 [08:25] <Lem_n> and used different versions
#234 [08:25] <PixelOwl> That shouldnt do the singleplayer crahes
#235 [08:25] * kookie [kookie@notlogged] has joined #minecrafthelp
#236 [08:26] <PixelOwl> Is the path in your profile the correct one for java
#237 [08:26] * kookie [kookie@notlogged] has quit. (Client Quit)
#238 [08:26] <Lem_n> my path?
#239 [08:27] <PixelOwl> The one to your java.jar
#240 [08:27] <Lem_n> i dont know where can i check?
#241 [08:27] <PixelOwl> In your launcher left bottom corner
#242 [08:28] <PixelOwl> "Edit Profile"
#243 [08:28] <Lem_n> ya
#244 [08:28] <Lem_n> C:\Program Files (x86)\Minecraft\runtime\jre-x64\1.8.0_25\bin\javaw.exe
#245 [08:28] <PixelOwl> What does your launcher says
#246 [08:29] <PixelOwl> After a crash
#247 [08:29] <Lem_n> java.lang.IllegalStateException: failed to create a child event loop
#248 [08:29] <Lem_n> and then a lot stuff i dont really understand
#249 [08:29] <Lem_n> do you wanna see that too?
#250 [08:30] * nighter [nighter@notlogged] has quit. (Read error: Connection reset by peer)
#251 [08:30] * joselioocara [joselioocara@notlogged] has joined #minecrafthelp
#252 [08:31] <Lem_n> i googelt so much and did everything i could
#253 [08:31] * tanelikomZ [tanelikomZ@notlogged] has joined #minecrafthelp
#254 [08:31] <Lem_n> i think
#255 [08:31] * PixelOwl_ [PixelOwl_@notlogged] has joined #minecrafthelp
#256 [08:31] <PixelOwl_> You still here?
#257 [08:31] <Lem_n> ya
#258 [08:31] <PixelOwl_> My Internet crashed
#259 [08:31] <PixelOwl_> What did you wrote
#260 [08:32] <Lem_n> java.lang.IllegalStateException: failed to create a child event loop
#261 [08:32] <Lem_n> thats the Crash thing
#262 [08:32] <PixelOwl_> Oh. Whats your Antivirus Programm?
#263 [08:32] <Lem_n> and then its followed by a lot
#264 [08:32] <tanelikomZ> Hey! I have problem. i can login to my mojang account but it says that i dont have bought the game. it doesnt even let my nickname thru .
#265 [08:32] * urielsalis_ [urielsalis_@notlogged] has quit. (Ping timeout: 201 seconds)
#266 [08:32] <Lem_n> none i uninstalled it
#267 [08:32] <PixelOwl_> Try login with your email adress
#268 [08:33] <tanelikomZ> it says demo user
#269 [08:33] * joselioocara [joselioocara@notlogged] has quit. (Client Quit)
#270 [08:33] <Lem_n> i checked my Pc and found Mcafee but uninstalled it as well
#271 [08:33] <tanelikomZ> PixelOwl can you help me?
#272 [08:34] <PixelOwl_> One Sec. To Lem_n: Theire a lot of discussion online about "failed to create a child event loop" considering minecrafzt
#273 [08:34] <PixelOwl_> You should have a look at these. I cant help you with this one
#274 [08:35] <tanelikomZ> Who are you talking to?
#275 [08:35] <PixelOwl_> Lem_n:
#276 [08:35] <tanelikomZ> Can you help me also?
#277 [08:35] <PixelOwl_> I can try
#278 [08:35] <PixelOwl_> So logging in with your email didnt work?
#279 [08:35] <tanelikomZ> it does
#280 [08:36] <tanelikomZ> but says i havent bought the game
#281 [08:36] <PixelOwl_> What happends, when you start the game?
#282 [08:36] <tanelikomZ> with demo user?
#283 [08:36] <PixelOwl_> Yes
#284 [08:36] <Lem_n> i checked so many discussion online none of them really help thats why iam here
#285 [08:37] * The_Budyn [The_Budyn@notlogged] has joined #minecrafthelp
#286 [08:37] <tanelikomZ> hol don
#287 [08:37] <The_Budyn> Hi
#288 [08:37] <PixelOwl_> I am sorry Lem_n but i cant help you with this one
#289 [08:37] <PixelOwl_> Hey
#290 [08:37] <Lem_n> hm :c but thank you sooooo much
#291 [08:37] <Lem_n> you tried :)
#292 [08:37] <PixelOwl_> Hope you qwill find the problem
#293 [08:37] <tanelikomZ> It says play demo world or reset demo world
#294 [08:37] <The_Budyn> I have a trouble becouse i forgot my main e-mail and nao I want to change it but I can't
#295 [08:38] * niggi__03 [niggi__03@notlogged] has joined #minecrafthelp
#296 [08:38] <PixelOwl_> The_Budyn: The support is the only help for you
#297 [08:38] * niggi__03 [niggi__03@notlogged] has quit. (Client Quit)
#298 [08:38] <tanelikomZ> PixelOwl_: so what u think?
#299 [08:38] <The_Budyn> Ok, thanks :)
#300 [08:38] * urielsalis_ [urielsalis_@notlogged] has joined #minecrafthelp
#301 [08:38] <PixelOwl_> tanelikomZ: What does the website says, when you wanna buy the game
#302 [08:38] * The_Budyn [The_Budyn@notlogged] has quit. (Client Quit)
#303 [08:38] <tanelikomZ> it just says to buy it or reedem code
#304 [08:39] <tanelikomZ> on minercraft.net it says It looks like you don’t own Minecraft for PC/Mac. Buy it here!
#305 [08:39] <PixelOwl_> there is an email adress you can write too which is specified for that. I will copy it
#306 [08:40] <tanelikomZ> ?
#307 [08:40] <PixelOwl_> help@mojang.com
#308 [08:40] <tanelikomZ> so i ask there?
#309 [08:40] <PixelOwl_> Yes. They are pretty friendly
#310 [08:40] <tanelikomZ> how long do i have to wait them response?
#311 [08:40] <PixelOwl_> I think its a mistake in the datavases
#312 [08:41] <PixelOwl_> About 2 days
#313 [08:44] <tanelikomZ> thank you
#314 [08:44] <tanelikomZ> i have sent them a message
#315 [08:44] * Lem_n [Lem_n@notlogged] has quit. (Ping timeout: 195 seconds)
#316 [08:44] <tanelikomZ> i hope i will get a good massage
#317 [08:44] <tanelikomZ> joke
#318 [08:44] <tanelikomZ> hehe
#319 [08:44] <tanelikomZ> ty rly
#320 [08:46] * god_is_dragon [god_is_dragon@notlogged] has joined #minecrafthelp
#321 [08:46] * god_is_dragon [god_is_dragon@notlogged] has quit. (Client Quit)
#322 [08:47] * Wawaswag [Wawaswag@notlogged] has joined #minecrafthelp
#323 [08:48] * aalyourhensem [aalyourhensem@notlogged] has joined #minecrafthelp
#324 [08:48] * tanelikomZ [tanelikomZ@notlogged] has quit. (Ping timeout: 195 seconds)
#325 [08:48] * Rom [Rom@notlogged] has joined #minecrafthelp
#326 [08:50] * Rom [Rom@notlogged] has quit. (Client Quit)
#327 [08:50] * Smileface [Smileface@notlogged] has joined #minecrafthelp
#328 [08:52] * Wawaswag [Wawaswag@notlogged] has quit. (Ping timeout: 195 seconds)
#329 [08:55] * David_ [David_@notlogged] has quit. (Ping timeout: 195 seconds)
#330 [08:56] * linus914 [linus914@notlogged] has joined #minecrafthelp
#331 [08:57] * linus914 [linus914@notlogged] has quit. (Client Quit)
#332 [08:59] * Max2905 [Max2905@notlogged] has joined #minecrafthelp
#333 [09:00] * Minepanem_HD [Minepanem_HD@notlogged] has joined #minecrafthelp
#334 [09:00] * Minepanem_HD [Minepanem_HD@notlogged] has joined #minecrafthelp
#335 [09:01] * Minepanem_HD [Minepanem_HD@notlogged] has left #minecrafthelp
#336 [09:04] * iSibizZ [iSibizZ@notlogged] has joined #minecrafthelp
#337 [09:04] * sako2007 [sako2007@notlogged] has joined #minecrafthelp
#338 [09:04] * iSibizZ [iSibizZ@notlogged] has quit. (Client Quit)
#339 [09:06] * spookysensation [spookysensation@notlogged] has joined #minecrafthelp
#340 [09:07] * urielsalis_ [urielsalis_@notlogged] has quit. (Ping timeout: 201 seconds)
#341 [09:07] <spookysensation> So for a while now my minecraft just wasn't working. I have watched video after video for my problem which is: I cannot connect to any server. I haven't been able to for a few days.
#342 [09:07] * sako2007 [sako2007@notlogged] has quit. (Ping timeout: 195 seconds)
#343 [09:08] * resul [resul@notlogged] has joined #minecrafthelp
#344 [09:08] * CAUAN [CAUAN@notlogged] has joined #minecrafthelp
#345 [09:09] * resul [resul@notlogged] has quit. (Client Quit)
#346 [09:12] * PfirsichMuffin [PfirsichMuffin@notlogged] has joined #minecrafthelp
#347 [09:13] * urielsalis_ [urielsalis_@notlogged] has joined #minecrafthelp
#348 [09:13] * CAUAN [CAUAN@notlogged] has quit. (Ping timeout: 195 seconds)
#349 [09:14] * spookysensation [spookysensation@notlogged] has quit. (Ping timeout: 195 seconds)
#350 [09:14] * spookysensation [spookysensation@notlogged] has quit. (Ping timeout: 195 seconds)
#351 [09:14] * PfirsichMuffin [PfirsichMuffin@notlogged] has left #minecrafthelp
#352 [09:14] * Cast0077 [Cast0077@notlogged] has quit. (Read error: Connection reset by peer)
#353 [09:15] * Seppi7 [Seppi7@notlogged] has joined #minecrafthelp
#354 [09:15] * Seppi7 [Seppi7@notlogged] has quit. (Client Quit)
#355 [09:15] * Merka [Merka@notlogged] has joined #minecrafthelp
#356 [09:16] * martin006 [martin006@notlogged] has joined #minecrafthelp
#357 [09:17] * PfirsichMuffin [PfirsichMuffin@notlogged] has joined #minecrafthelp
#358 [09:18] * martin006 [martin006@notlogged] has quit. (Client Quit)
#359 [09:21] <PfirsichMuffin> i have a crash report. http://paste.ubuntu.com/16460612/
#360 [09:23] * Felix2016 [Felix2016@notlogged] has joined #minecrafthelp
#361 [09:23] * Merka [Merka@notlogged] has quit. (Quit: Web client closed)
#362 [09:24] <Andrio> PfirsichMuffin, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064.
#363 [09:25] * Felix2016 [Felix2016@notlogged] has quit. (Client Quit)
#364 [09:25] * Felix2016 [Felix2016@notlogged] has joined #minecrafthelp
#365 [09:26] <Felix2016> Hi. I'm contacting from Red Consultancy, a public realtions in the UK. I was hoing to speak with someone about brand partnerships. Please can you give me the relevant email address / contact number?
#366 [09:26] * lorenzo [lorenzo@notlogged] has joined #minecrafthelp
#367 [09:27] * lorenzo [lorenzo@notlogged] has quit. (Client Quit)
#368 [09:29] <CubeTheThird> Felix2016, brands@mojang.com
#369 [09:29] * juegarman [juegarman@notlogged] has joined #minecrafthelp
#370 [09:29] <juegarman> cual es la contraseña de donde te sale al lado del nombre
#371 [09:29] <juegarman> cual es la contraseña de donde te sale al lado del nombre
#372 [09:30] * juegarman [juegarman@notlogged] has left #minecrafthelp
#373 [09:32] * ponch [ponch@notlogged] has joined #minecrafthelp
#374 [09:33] * ponch [ponch@notlogged] has quit. (Client Quit)
#375 [09:36] * ThundaZX [ThundaZX@notlogged] has joined #minecrafthelp
#376 [09:36] * lorenzo [lorenzo@notlogged] has joined #minecrafthelp
#377 [09:38] * lorenzo [lorenzo@notlogged] has quit. (Client Quit)
#378 [09:38] * ThundaZX [ThundaZX@notlogged] has quit. (Client Quit)
#379 [09:43] * Max2905 [Max2905@notlogged] has quit. (Quit: Web client closed)
#380 [09:47] * Levy901 [Levy901@notlogged] has joined #minecrafthelp
#381 [09:48] * kok [kok@notlogged] has joined #minecrafthelp
#382 [09:48] * Levy901 [Levy901@notlogged] has quit. (Client Quit)
#383 [09:48] * PfirsichMuffin [PfirsichMuffin@notlogged] has quit. (Quit: Web client closed)
#384 [09:56] * kok [kok@notlogged] has joined #minecrafthelp
#385 [09:56] * Shadi_ [Shadi_@notlogged] has joined #minecrafthelp
#386 [09:59] * Shadi_ [Shadi_@notlogged] has quit. (Ping timeout: 195 seconds)
#387 [09:59] * Cristi [Cristi@notlogged] has joined #minecrafthelp
#388 [10:03] * dcoult10 [dcoult10@notlogged] has joined #minecrafthelp
#389 [10:04] <dcoult10> I've forgotten my password but no email is being sent to my email address when i request one?
#390 [10:05] <CubeTheThird> dcoult10, you'll have to contact Mojang about that
#391 [10:05] <CubeTheThird> ??> dcoult10 mojang/email
#392 [10:05] <Absol> dcoult10: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#393 [10:05] <Absol> dcoult10: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#394 [10:09] * jw28 [jw28@notlogged] has quit. (Ping timeout: 384 seconds)
#395 [10:11] * Abel [Abel@notlogged] has joined #minecrafthelp
#396 [10:12] <Abel> my minecraftscreen is flickering, windows 8.1, 64 bit @Scott
#397 [10:13] <Abel> can somebody help me
#398 [10:13] * singh [singh@notlogged] has joined #minecrafthelp
#399 [10:13] <singh> hello!
#400 [10:13] <singh> my minecraft keeps crashing and i have a dxdiag
#401 [10:14] * singh [singh@notlogged] has quit. (Client Quit)
#402 [10:14] * singh [singh@notlogged] has joined #minecrafthelp
#403 [10:14] <singh> my minecraft keeps crashing and i have a dxdiag
#404 [10:14] * Engla [Engla@notlogged] has joined #minecrafthelp
#405 [10:15] <singh> my minecraft keeps crashing and i have a dxdiag
#406 [10:15] * Abel [Abel@notlogged] has quit. (Client Quit)
#407 [10:16] * singh [singh@notlogged] has quit. (Client Quit)
#408 [10:16] <Engla> Me and My Sister want to play in the same world on our ipads but it does not work
#409 [10:17] * immabosse [immabosse@notlogged] has joined #minecrafthelp
#410 [10:17] <immabosse> my minecraft keeps crashing and i have a dxdiag
#411 [10:18] <immabosse> never mind
#412 [10:18] <immabosse> no one is helping
#413 [10:18] * skaille [skaille@notlogged] has joined #minecrafthelp
#414 [10:21] * immabosse [immabosse@notlogged] has quit. (Ping timeout: 195 seconds)
#415 [10:21] * Cristi [Cristi@notlogged] has quit. (Ping timeout: 195 seconds)
#416 [10:22] * Engla [Engla@notlogged] has quit. (Ping timeout: 195 seconds)
#417 [10:22] * ploftpablo [ploftpablo@notlogged] has joined #minecrafthelp
#418 [10:29] * Soger7 [Soger7@notlogged] has joined #minecrafthelp
#419 [10:29] * kok [kok@notlogged] has quit. (Ping timeout: 195 seconds)
#420 [10:32] * Soger7 [Soger7@notlogged] has quit. (Ping timeout: 195 seconds)
#421 [10:32] * julianDj [julianDj@notlogged] has joined #minecrafthelp
#422 [10:32] * LandFox3D [LandFox3D@notlogged] has joined #minecrafthelp
#423 [10:33] * julianDj [julianDj@notlogged] has quit. (Client Quit)
#424 [10:33] <LandFox3D> I have forgot my security answers and the e-mail won'r
#425 [10:33] <LandFox3D> won't arrive what should i do?
#426 [10:35] * skyleen [skyleen@notlogged] has joined #minecrafthelp
#427 [10:37] * Kris [Kris@notlogged] has joined #minecrafthelp
#428 [10:38] * Smileface [Smileface@notlogged] has quit. (Quit: ( www.nnscript.com :: NoNameScript 4.22 :: www.esnation.com ))
#429 [10:38] * Smileface [Smileface@notlogged] has quit. (Quit: ( www.nnscript.com :: NoNameScript 4.22 :: www.esnation.com ))
#430 [10:39] * skyleen [skyleen@notlogged] has left #minecrafthelp
#431 [10:40] <Yoda> swear they do it just to annoy people
#432 [10:40] <Yoda> join channel, pms bunch of people, leaves
#433 [10:41] <Kris> ^^
#434 [10:41] <CubeTheThird> I have an automatic message for pms from people using webchats, telling them not to PM people for help
#435 [10:41] <Kris> CubeTheThird: what client is it for?
#436 [10:42] <CubeTheThird> Hexchat
#437 [10:42] <Kris> oh
#438 [10:42] <CubeTheThird> I need to improve it though, as all it does is automatically reply. Doesn't take multiple messages into consideration
#439 [10:42] * Mrmillert99 [Mrmillert99@notlogged] has joined #minecrafthelp
#440 [10:43] * AlphaBlend [AlphaBlend@notlogged] has joined #minecrafthelp
#441 [10:44] <Mrmillert99> On Windows 10 when I load on my single player world it crashes and says something about MiniDumps arnt enabled how do I fix this
#442 [10:44] <CubeTheThird> Mrmillert99, in the game's video settings, turn on VBOs
#443 [10:45] <Mrmillert99> What idols that basicly do?
#444 [10:45] <Mrmillert99> What does that basicly do*
#445 [10:45] <CubeTheThird> Mrmillert99, it stands for Vertex Buffered Objects. It's a graphics construct that can improve performance when used
#446 [10:46] <Mrmillert99> If I'm on Windows 10 should I be using the Windows 10 beta or the normal version from the minecraft.net?
#447 [10:46] * jed [jed@notlogged] has joined #minecrafthelp
#448 [10:46] <jed> hey
#449 [10:46] <CubeTheThird> Mrmillert99, that's entirely up to you. I'd say use the PC edition because it has the latest features for the game
#450 [10:46] <CubeTheThird> hello jed
#451 [10:46] <jed> can you help me
#452 [10:47] <Mrmillert99> Ok thanks so if that doesn't work is there anything elts I can do
#453 [10:47] <CubeTheThird> jed, with what?
#454 [10:47] <jed> my minecraft quits unexpectedly everytime i try to open it
#455 [10:47] <CubeTheThird> Mrmillert99, you tried what I recommended?
#456 [10:47] <jed> it tells me
#457 [10:47] <jed> Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSPlaceholderDictionary initWithObjects:forKeys:count:]: attempt to insert nil object from objects[0]' terminating with uncaught exception of type NSException
#458 [10:47] <CubeTheThird> jed, paste it onto http://paste.ubuntu.com and give the URL here.
#459 [10:47] <Mrmillert99> No not yet I'm not around my laptop at the moment
#460 [10:48] <CubeTheThird> Mrmillert99, if that doesn't work we can try something else
#461 [10:48] <Mrmillert99> Ok I'll try it later when in home. If it doesn't work I'll join back here
#462 [10:48] <jed> where do i see the url
#463 [10:48] <CubeTheThird> jed, the website address. It's at the top of your browser, and you can press f6 to highlight it
#464 [10:49] <Mrmillert99> Thanks very much to
#465 [10:49] <jed> if im on mac
#466 [10:49] <CubeTheThird> jed, just click on the top bar of the browser to get it
#467 [10:49] <jed> if im on mac how do i highlight it
#468 [10:51] <CubeTheThird> jed, click on the bar here: https://cdn1.tekrevue.com/wp-content/uploads/2014/10/osx-yosemite-safari8-simple-address.png
#469 [10:55] <jed> i went to the wbsite
#470 [10:55] <jed> what do i do next
#471 [10:56] <CubeTheThird> jed, do you see where the arrow is pointing in the picture?
#472 [10:56] <jed> yes
#473 [10:57] <jed> i went there what do i do next
#474 [10:58] <CubeTheThird> jed, .. no. That arrow shows you where on your browser the website address is. I need you to copy the full address (click on it) for the pasting website, and give it here
#475 [10:59] <CubeTheThird> jed, you can try pressing Command + L to highlight it
#476 [10:59] * jesus [jesus@notlogged] has joined #minecrafthelp
#477 [10:59] <jed> http://webchat.esper.net/?channels=minecrafthelp
#478 [10:59] * jesus_ [jesus_@notlogged] has joined #minecrafthelp
#479 [10:59] <jed> cube where do i go
#480 [10:59] <CubeTheThird> jed, ok, but that's the URL for this chatroom. I need the URL for the page where you pasted the stuff
#481 [11:00] <jed> oh ok !
#482 [11:00] * jesus_ [jesus_@notlogged] has quit. (Client Quit)
#483 [11:01] <jed> http://paste.ubuntu.com/16463144/
#484 [11:01] <jed> i sent it
#485 [11:02] <CubeTheThird> jed, can you uninstall it, re-download and reinstall the game?
#486 [11:02] <jed> how do i uninstall
#487 [11:02] * jesus [jesus@notlogged] has quit. (Ping timeout: 195 seconds)
#488 [11:03] * jan [jan@notlogged] has joined #minecrafthelp
#489 [11:03] <CubeTheThird> jed, move the app to the trash?
#490 [11:03] <jed> ok
#491 [11:07] * skyviktorTV [skyviktorTV@notlogged] has joined #minecrafthelp
#492 [11:07] * BechoHD [BechoHD@notlogged] has joined #minecrafthelp
#493 [11:07] <jed> cube doesnt work
#494 [11:07] * BechoHD [BechoHD@notlogged] has quit. (Client Quit)
#495 [11:08] <CubeTheThird> jed, it gave you the same issue?
#496 [11:11] * panther84 [panther84@notlogged] has joined #minecrafthelp
#497 [11:11] <panther84> hello i blew up my minecraft world on my ps4
#498 [11:11] * ploftpablo [ploftpablo@notlogged] has quit. (Ping timeout: 195 seconds)
#499 [11:12] <jed> cube yes it did
#500 [11:12] * skyviktorTV [skyviktorTV@notlogged] has quit. (Client Quit)
#501 [11:12] <panther84> I was doing alot of cool inventing and tutorials on youtube for consoles
#502 [11:12] <panther84> now minecraft fourms said nothing i can do and i should start over
#503 [11:12] <panther84> however this information was wrong
#504 [11:13] <panther84> it finally works again but because of the info i deleted some of the save files but kept two
#505 [11:13] * opmc [opmc@notlogged] has joined #minecrafthelp
#506 [11:13] * jan [jan@notlogged] has joined #minecrafthelp
#507 [11:13] <panther84> when i logg in i get 20% of what i had created and items i had stored are scattered across the ground
#508 [11:13] <CubeTheThird> jed, ok let's try using a different launcher
#509 [11:14] <CubeTheThird> ??> jed dl/client/linux
#510 [11:14] <Absol> jed: Launcher: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.jar
#511 [11:14] <jan> Hallo
#512 [11:14] <CubeTheThird> panther84, did you.. need help with something, or are you just here to tell us that?
#513 [11:14] <panther84> i created mob xp farms all the items i had stored are on the ground the main bricks are gone and my minecraft elevator is minecarts stacked
#514 [11:14] <panther84> how do i get my 2years of work back
#515 [11:15] * jan [jan@notlogged] has quit. (Client Quit)
#516 [11:15] <panther84> i was led wrong info from minecraft fourms
#517 [11:15] <CubeTheThird> panther84, ya that's not something we can assist with here. The forums would be your best bet for solutions
#518 [11:15] <panther84> it seems like everytime i log back in i get more stuff back? but shouldn't it load everything
#519 [11:16] <panther84> sony is a no go too
#520 [11:16] <jed> cube i tried
#521 [11:16] <panther84> they wanted me to send me the ps4 but I've got no cash and no one to help from both gaming side or sony side
#522 [11:19] <panther84> ok so nothing
#523 [11:19] <jed> panther
#524 [11:19] <panther84> i love have customer service has totally gone to shit
#525 [11:19] <Absol> panther84: Please keep it civil
#526 [11:19] <jed> absol
#527 [11:19] <CubeTheThird> jed, what happened with the one Absol gave you?
#528 [11:19] * Jake [Jake@notlogged] has joined #minecrafthelp
#529 [11:20] <Jake> I don't even know how to go about this one
#530 [11:20] <Jake> I'm trying to set up a sever and I'm seeing this https://drive.google.com/file/d/0B_efIw0Ju2MLOVZPdTVmNnpZbDA/view
#531 [11:20] <CubeTheThird> panther84, this is a community-run tech support chatroom, and we mainly assist with the PC edition here. You're not likely to find solutions to your issue here
#532 [11:20] <Jake> it seems to be a client-side issue, as restarting the client fixes the issue one time, but as soon as i disconnect and reconnect it starts happening again
#533 [11:20] <Jake> I've tried reinstalling 1.9.2
#534 [11:20] <jed> it doesent work
#535 [11:20] <jed> but gave a different crash report
#536 [11:20] <CubeTheThird> Jake, that image is incredibly difficult to make out. Can you take a screenshot within the game by pressing f2 and send that?
#537 [11:21] <panther84> can i get a job with mincraft the info i found out was tattally on my own and not one person directed nor took the time to help
#538 [11:21] <CubeTheThird> jed, copy that crash onto http://paste.ubuntu.com and give the URL here.
#539 [11:21] <CubeTheThird> panther84, if there's a bug and solution you want to report, you can do so at bugs.mojang.com
#540 [11:21] <Jake> CubeTheThird: I would but I don't think a still image would do it justice; have you played the video? notice whatever is going on with the block rendering?
#541 [11:22] <panther84> well i looked on the the website and this is all that was there for help
#542 [11:22] <jed> http://paste.ubuntu.com/16463767/ here ya go
#543 [11:22] <CubeTheThird> Jake, ah didn't realize that's a video. That's an issue with your graphics drivers
#544 [11:22] <CubeTheThird> ??> Jake win/dxdiag
#545 [11:22] <Absol> Jake: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#546 [11:22] <Jake> alright, i'll work on that CubeTheThird, thank you
#547 [11:22] * panther84 [panther84@notlogged] has quit. (Quit: Web client closed)
#548 [11:22] * lel [lel@notlogged] has joined #minecrafthelp
#549 [11:22] <CubeTheThird> jed, are you certain you tried the launcher Absol gave you? that appears to be the same error?
#550 [11:23] <lel> a fatal error has occurred connection terminated
#551 [11:23] <jed> ye
#552 [11:23] * opmc [opmc@notlogged] has joined #minecrafthelp
#553 [11:23] * opmc [opmc@notlogged] has quit. (Client Quit)
#554 [11:24] <CubeTheThird> jed, hmm I'm not sure what to recommend then. That issue is not something within the game, as it's occurring through OSX
#555 [11:24] <CubeTheThird> jed, make sure your system is fully up to date
#556 [11:24] <lel> i try to play lan with mods an then that happens
#557 [11:24] <jed> it is
#558 [11:24] <CubeTheThird> ??> lel mods
#559 [11:24] <Absol> lel: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#560 [11:24] <Absol> lel: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#561 [11:25] <CubeTheThird> jed, then the only thing I can recommend is contacting Apple support
#562 [11:25] * Anzhi [Anzhi@notlogged] has quit. (Remote host closed the connection)
#563 [11:25] <jed> how do i do that
#564 [11:25] <lel> i have windows
#565 [11:25] <CubeTheThird> .g apple support
#566 [11:25] <ExtremeBot> CubeTheThird: No results for "apple support". | https://www.google.com/#q=apple%20support
#567 [11:26] <CubeTheThird> lel, only messages with your name are for you. Read what Absol just told you
#568 [11:26] <lel> it says in minecraft a fatal error has occured connection terminated
#569 [11:26] <lel> oh
#570 [11:27] <jed> cube
#571 [11:27] <jed> how do i contact them
#572 [11:27] * lel [lel@notlogged] has quit. (Client Quit)
#573 [11:27] <CubeTheThird> jed, try google search?
#574 [11:27] * badeendje [badeendje@notlogged] has joined #minecrafthelp
#575 [11:27] * opmc [opmc@notlogged] has joined #minecrafthelp
#576 [11:27] <Jake> CubeTheThird: You seem pretty busy so I'll leave you alone haha, but I have the pastebin report here. where should I put that? also i reckon reinstalling/updating graphics drivers is worth a shot
#577 [11:28] <CubeTheThird> Jake, give the link to it here
#578 [11:28] <Jake> http://pastebin.com/qKRMU2Gb
#579 [11:28] * AVERYUPSETMOTHER [AVERYUPSETMOTHER@notlogged] has joined #minecrafthelp
#580 [11:29] <CubeTheThird> Jake, one moment
#581 [11:29] <Jake> take your time
#582 [11:29] * opmc [opmc@notlogged] has quit. (Client Quit)
#583 [11:29] <CubeTheThird> Jake, download and install radeon software: http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2064
#584 [11:29] <Jake> was just about to. thank you
#585 [11:30] * Patricktcn [Patricktcn@notlogged] has joined #minecrafthelp
#586 [11:31] * AVERYUPSETMOTHER [AVERYUPSETMOTHER@notlogged] has quit. (Client Quit)
#587 [11:31] <Patricktcn> #minecrafthelp
#588 [11:31] <Patricktcn> i cant play minecraft
#589 [11:31] * Guest66216 [Guest66216@notlogged] has joined #minecrafthelp
#590 [11:31] <CubeTheThird> Patricktcn, what's the problem?
#591 [11:32] <Patricktcn> i cant play minecraft
#592 [11:32] <CubeTheThird> Patricktcn, yes you said that, but what is the problem exactly?
#593 [11:32] * opmc [opmc@notlogged] has joined #minecrafthelp
#594 [11:32] * BRUM [BRUM@notlogged] has joined #minecrafthelp
#595 [11:33] <Patricktcn> i have a old driver i guess they say crash report and go to windows to fix the problem
#596 [11:34] * SteeleTought [SteeleTought@notlogged] has joined #minecrafthelp
#597 [11:34] <mattym> Patricktcn, Do you have the link to your dxdiag report? If so please post the link in this chat.
#598 [11:34] <SteeleTought> hello
#599 [11:34] <Patricktcn> okay
#600 [11:35] <SteeleTought> my minecraft is giving the following error
#601 [11:35] * SteeleTought [SteeleTought@notlogged] has quit. (Client Quit)
#602 [11:36] * BRUM [BRUM@notlogged] has joined #minecrafthelp
#603 [11:36] * lea_1912 [lea_1912@notlogged] has joined #minecrafthelp
#604 [11:37] <Patricktcn> ------------------ System Information ------------------ Time of this report: 5/16/2016, 18:11:58 Machine name: T500-WIN7 Operating System: Windows 10 Pro 32-bit (10.0, Build 10586) (10586.th2_release_sec.160422-1850) Language: Danish (Regional Setting: Danish) System Manufacturer: LENOVO System Model: 20892HG BIOS: Ver 1.00PARTTBL( Pr
#605 [11:37] <Patricktcn> there
#606 [11:37] <mattym> ??> Patricktcn win/dxdiag
#607 [11:37] <Absol> Patricktcn: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#608 [11:37] <mattym> Patricktcn, Please follow ALL the instructions on the page Absol linked
#609 [11:37] <Patricktcn> okay
#610 [11:37] * badeendje [badeendje@notlogged] has quit. (Ping timeout: 195 seconds)
#611 [11:38] * lea_1912 [lea_1912@notlogged] has quit. (Client Quit)
#612 [11:39] <Patricktcn> i have problems with that side
#613 [11:39] * Flukest [Flukest@notlogged] has joined #minecrafthelp
#614 [11:40] * Flukest [Flukest@notlogged] has quit. (Client Quit)
#615 [11:40] * Flukest [Flukest@notlogged] has joined #minecrafthelp
#616 [11:40] * jed [jed@notlogged] has quit. (Quit: Web client closed)
#617 [11:40] <Flukest> I want to refund.
#618 [11:40] * sirashton [sirashton@notlogged] has joined #minecrafthelp
#619 [11:41] <sirashton> I'm getting a crash report and unable to start Minecraft in any version, modded or unmodded.
#620 [11:41] <mattym> ??> sirashton launcher/crash-log
#621 [11:41] <Absol> sirashton: We need to see your crash log, which appears after a crash.
#622 [11:41] <Absol> sirashton: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#623 [11:41] * MrToxiQue [MrToxiQue@notlogged] has joined #minecrafthelp
#624 [11:41] <sirashton> Okay one moment
#625 [11:41] <Patricktcn> hallo
#626 [11:41] * Hybries [Hybries@notlogged] has joined #minecrafthelp
#627 [11:41] <mattym> Flukest, See here https://help.mojang.com/customer/en/portal/articles/359338-mojang-refunds-policy
#628 [11:41] <Hybries> Hi
#629 [11:41] <mattym> Patricktcn, Do the instructions on the page you were linked
#630 [11:42] <sirashton> Here is my crash report, Absol. http://paste.ubuntu.com/16464216/
#631 [11:42] <BRUM> Meu Minecraft está dando um erro ao instalar, ele não entra, e diz que tem um problema. http://paste.ubuntu.com/16463921/
#632 [11:42] <Hybries> Is it possible to migrate my minecraft account on mojang without my older mail adresss ?
#633 [11:42] <Hybries> (I forget it)
#634 [11:42] <mattym> ??> Hybries mojang/email
#635 [11:42] <Absol> Hybries: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#636 [11:42] <Absol> Hybries: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#637 [11:43] <mattym> Hybries, Try filling out the form Absol linked
#638 [11:43] * Patricktcn [Patricktcn@notlogged] has quit. (Quit: Web client closed)
#639 [11:43] <mattym> BRUM, Unfortunately your graphics hardware is not fully supported on Windows 8, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#640 [11:44] <Hybries> thx I try
#641 [11:44] <BRUM> mattym, você quis dizer que o meu computador não consegue rodar o Minecraft?
#642 [11:45] <mattym> ??> BRUM lang/pt
#643 [11:45] <Absol> BRUM: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#644 [11:46] <BRUM> mattym, you mean that my computer can not run the Minecraft?
#645 [11:47] <mattym> BRUM, You can downgrade it to Windows 7, or attempt to purchase new graphics hardware
#646 [11:47] <sirashton> Here is my crash report: http://paste.ubuntu.com/16464216/
#647 [11:48] <BRUM> mattym, how do I do this?
#648 [11:48] <mattym> ??> sirashton win/dxdiag
#649 [11:48] <Absol> sirashton: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#650 [11:49] <sirashton> Okay thank you
#651 [11:49] <BRUM> Tankyou
#652 [11:49] <sirashton> I'll check it out
#653 [11:49] <BRUM> Thank you*
#654 [11:50] <BRUM> mattym do you have facebook or Skype?
#655 [11:51] <sirashton> Here is the dxdiag: http://paste.ubuntu.com/16464426/
#656 [11:51] * Jake is now known as Puckey
#657 [11:51] * Puckey is now known as Jake
#658 [11:52] * mostafa [mostafa@notlogged] has joined #minecrafthelp
#659 [11:52] <mattym> sirashton, Hmm, one moment
#660 [11:53] <sirashton> Okay thank you
#661 [11:53] <BRUM> mattym, I've looked these instructions
#662 [11:53] <mattym> sirashton, Download and Isntall the file from this page http://www.nvidia.com/Download/driverResults.aspx/102383/en-us
#663 [11:53] <sirashton> Okay I'll try it, thans Mattym
#664 [11:53] <sirashton> Thanks*
#665 [11:55] <BRUM> Mattym, do you have facebook or Skype
#666 [11:55] <BRUM> ???
#667 [11:55] <sirashton> Mattym, it says I need to restart my system in order to install. I'm going to do that now and return
#668 [11:56] <BRUM> If so, could you pass me?
#669 [11:56] * SpinTrapGamer [SpinTrapGamer@notlogged] has joined #minecrafthelp
#670 [11:57] * mostafa_ [mostafa_@notlogged] has joined #minecrafthelp
#671 [11:57] * SpinTrapGamer [SpinTrapGamer@notlogged] has quit. (Client Quit)
#672 [11:57] <mattym> BRUM, Reinstall Windows 7 on your computer, or Purchase(buy) a newer computer.
#673 [11:57] <BRUM> OK, thank you
#674 [11:58] <BRUM> I'm doing this, ie download
#675 [11:59] * sirashton [sirashton@notlogged] has quit. (Ping timeout: 195 seconds)
#676 [12:00] <BRUM> Mattym, but or not you have facebook or skype?
#677 [12:00] * mostafa_ [mostafa_@notlogged] has quit. (Client Quit)
#678 [12:00] <mattym> BRUM, We do not use those services here
#679 [12:01] <BRUM> OK, sorry
#680 [12:03] <BRUM> But that's all to install Minecraft?
#681 [12:04] <mattym> BRUM, On Windows 7, you will need to install the propper drivers
#682 [12:05] <BRUM> Which ones are they?
#683 [12:05] <mattym> BRUM, Come back to the chat when you reinstall Windows 7 with a new dxdiag
#684 [12:06] * Gaming_CrafterLP [Gaming_CrafterLP@notlogged] has joined #minecrafthelp
#685 [12:06] * Gaming_CrafterLP [Gaming_CrafterLP@notlogged] has quit. (Client Quit)
#686 [12:06] * MrToxiQue [MrToxiQue@notlogged] has quit. (Ping timeout: 195 seconds)
#687 [12:06] <BRUM> Ok, thanks
#688 [12:06] * ricky_ [ricky_@notlogged] has joined #minecrafthelp
#689 [12:07] <BRUM> Already installed
#690 [12:07] * ricky_ [ricky_@notlogged] has quit. (Client Quit)
#691 [12:08] <BRUM> Mattym, Thank you
#692 [12:08] <BRUM> ;)
#693 [12:09] * lansiir [lansiir@notlogged] has joined #minecrafthelp
#694 [12:10] * BRUM [BRUM@notlogged] has quit. (Quit: Web client closed)
#695 [12:14] * Zyferus [Zyferus@notlogged] has quit. (Read error: Connection reset by peer)
#696 [12:18] * Spoontoff [Spoontoff@notlogged] has joined #minecrafthelp
#697 [12:18] <Spoontoff> Excuse my bad english I am french A day, I wanted to play Minecraft. Il launch the game and it was about 60 FPS. I think i can download shader and il play witch it, but i don't understand : why is my FPS too low? I press F3 and what I see? IT USEMY INTEL INTEGRATED GPU! I have a "good" graphic card (1G or 2G), and i searsh on the Internet Some of theme say that i must disable my intel card. I do it but the game crash. All
#698 [12:20] <CubeTheThird> Spoontoff, what is your discrete GPU?
#699 [12:21] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#700 [12:23] * Gaming_CrafterLP [Gaming_CrafterLP@notlogged] has joined #minecrafthelp
#701 [12:27] * Danilo [Danilo@notlogged] has joined #minecrafthelp
#702 [12:29] * Gaming_CrafterLP [Gaming_CrafterLP@notlogged] has quit. (Quit: Web client closed)
#703 [12:30] * mostafa [mostafa@notlogged] has quit. (Ping timeout: 195 seconds)
#704 [12:33] * belgiese_gamer [belgiese_gamer@notlogged] has joined #minecrafthelp
#705 [12:35] * belgiese_gamer [belgiese_gamer@notlogged] has quit. (Client Quit)
#706 [12:35] * GABRIEL1233 [GABRIEL1233@notlogged] has joined #minecrafthelp
#707 [12:36] * belgiese_gamer [belgiese_gamer@notlogged] has joined #minecrafthelp
#708 [12:36] * GABRIEL1233 [GABRIEL1233@notlogged] has quit. (Client Quit)
#709 [12:36] <Spoontoff> ?
#710 [12:37] * belgiese_gamer [belgiese_gamer@notlogged] has quit. (Client Quit)
#711 [12:39] <Spoontoff> Excuse my bad english I am french A day, I wanted to play Minecraft. Il launch the game and it was about 60 FPS. I think i can download shader and il play witch it, but i don't understand : why is my FPS too low? I press F3 and what I see? IT USEMY INTEL INTEGRATED GPU! I have a "good" graphic card (1G or 2G), and i searsh on the Internet Some of theme say that i must disable my intel card. I do it but the game crash. All
#712 [12:45] * xnrand [xnrand@notlogged] has quit. (Quit: ರ_ರ)
#713 [12:49] * xnrand [xnrand@notlogged] has joined #minecrafthelp
#714 [12:51] <CubeTheThird> Spoontoff, you said intel is your integrated GPU, but what is your discrete GPU?
#715 [12:54] <Spoontoff> An AMD radeon HD 8870M
#716 [12:56] * Mihhi [Mihhi@notlogged] has joined #minecrafthelp
#717 [12:57] <CubeTheThird> Spoontoff, one moment
#718 [12:59] <CubeTheThird> Spoontoff, you can try following this guide to configure AMD switchable graphics: https://youtu.be/Sufj0cYdp64?t=6
#719 [13:00] * Mihhi [Mihhi@notlogged] has quit. (Ping timeout: 195 seconds)
#720 [13:00] * Carly [Carly@notlogged] has joined #minecrafthelp
#721 [13:01] * iratilarra14 [iratilarra14@notlogged] has joined #minecrafthelp
#722 [13:01] * EfsaneJokuk [EfsaneJokuk@notlogged] has joined #minecrafthelp
#723 [13:01] <EfsaneJokuk> Crash
#724 [13:01] * iratilarra14 [iratilarra14@notlogged] has quit. (Client Quit)
#725 [13:02] * EfsaneJokuk [EfsaneJokuk@notlogged] has quit. (Client Quit)
#726 [13:02] * iratilarra14 [iratilarra14@notlogged] has joined #minecrafthelp
#727 [13:02] <Carly> I'm on my husbands laptop and it's a dell Inspiron 15 5000 series and I just bought minecraft and my hud bar disappeared. I was trying to do the coordinates and something happened. How do I get the hud bar back
#728 [13:02] <Spoontoff> F1
#729 [13:03] <Carly> Tried that
#730 [13:04] <Carly> I held fn and f1 and it shows the item I have in my hand
#731 [13:04] * Bogdan12345 [Bogdan12345@notlogged] has joined #minecrafthelp
#732 [13:05] * Bogdan12345 [Bogdan12345@notlogged] has quit. (Client Quit)
#733 [13:05] <Spoontoff> Thank you a lot cubeBird :D
#734 [13:06] <CubeTheThird> Carly, so you can't see the HUD, but you can see your hand?
#735 [13:06] <Spoontoff> did you use a texture pack?
#736 [13:06] <Spoontoff> or mod?
#737 [13:06] <Spoontoff> (muy own computer is an inspirion 17R :D)
#738 [13:07] * Furkan [Furkan@notlogged] has joined #minecrafthelp
#739 [13:07] * Carly [Carly@notlogged] has quit. (Ping timeout: 195 seconds)
#740 [13:09] * xICooki3 [xICooki3@notlogged] has joined #minecrafthelp
#741 [13:09] * BymerokFeed31 [BymerokFeed31@notlogged] has joined #minecrafthelp
#742 [13:09] <xICooki3> I have my minecraft forgot and have no access more on my e-mail and security passwords.
#743 [13:10] * TheSkyGodDino [TheSkyGodDino@notlogged] has joined #minecrafthelp
#744 [13:10] <CubeTheThird> xICooki3, you will have to contact Mojang about this
#745 [13:10] <CubeTheThird> ??> xICooki3 mojang/email
#746 [13:10] <Absol> xICooki3: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#747 [13:10] <Absol> xICooki3: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#748 [13:10] * kkkjiul [kkkjiul@notlogged] has joined #minecrafthelp
#749 [13:10] <TheSkyGodDino> i need help with my minecraft it says java.net.connectexception connection timed out no further information
#750 [13:11] <CubeTheThird> TheSkyGodDino, when do you get this message?
#751 [13:11] <TheSkyGodDino> when i join a server
#752 [13:11] <TheSkyGodDino> i cant join any server
#753 [13:11] <CubeTheThird> TheSkyGodDino, what anti-virus and firewall software do you have?
#754 [13:11] <TheSkyGodDino> to sek
#755 [13:12] <TheSkyGodDino> okay
#756 [13:12] <TheSkyGodDino> i think i have windows 10 normale
#757 [13:12] * Ricardo [Ricardo@notlogged] has joined #minecrafthelp
#758 [13:12] * Furkan [Furkan@notlogged] has quit. (Ping timeout: 195 seconds)
#759 [13:13] <CubeTheThird> TheSkyGodDino, then let's do a malware scan
#760 [13:13] <CubeTheThird> ??> TheSkyGodDino av/adwcleaner
#761 [13:13] <Absol> TheSkyGodDino: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#762 [13:13] <Absol> TheSkyGodDino: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#763 [13:13] <TheSkyGodDino> ok just downloading it now
#764 [13:14] <BymerokFeed31> polityko-ilya@mail.ru
#765 [13:14] <TheSkyGodDino> shut i scan or clean og what
#766 [13:15] * jan [jan@notlogged] has joined #minecrafthelp
#767 [13:15] * jan [jan@notlogged] has joined #minecrafthelp
#768 [13:15] * jan [jan@notlogged] has left #minecrafthelp
#769 [13:15] <BymerokFeed31> help to return money
#770 [13:15] <CubeTheThird> TheSkyGodDino, do the scan, then the cleaning. After that reboot and try the game again
#771 [13:15] <TheSkyGodDino> ok
#772 [13:15] <CubeTheThird> ??> BymerokFeed31 account/refund
#773 [13:15] * tom [tom@notlogged] has joined #minecrafthelp
#774 [13:15] <Absol> BymerokFeed31: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#775 [13:15] * xICooki3 [xICooki3@notlogged] has quit. (Quit: Web client closed)
#776 [13:15] * sergio [sergio@notlogged] has joined #minecrafthelp
#777 [13:15] * tom [tom@notlogged] has quit. (Client Quit)
#778 [13:15] * kkkjiul [kkkjiul@notlogged] has quit. (Ping timeout: 195 seconds)
#779 [13:16] <BymerokFeed31> but as their return
#780 [13:16] * Ricardo [Ricardo@notlogged] has quit. (Client Quit)
#781 [13:16] <Kris> TheSkyGodDino: er ADWCleaner ved at scanne din computer nu?
#782 [13:17] <nyvia> sergio: why did you PM me
#783 [13:18] * TheSkyGodDino_ [TheSkyGodDino_@notlogged] has joined #minecrafthelp
#784 [13:18] * TheSkyGodDino [TheSkyGodDino@notlogged] has quit. (Ping timeout: 195 seconds)
#785 [13:18] <BymerokFeed31> you somebody speaks Russian
#786 [13:19] <TheSkyGodDino_> it still not working
#787 [13:19] <Kris> TheSkyGodDino_: hvad virker ikke?
#788 [13:19] <CubeTheThird> BymerokFeed31, we only speak English here. See the link Absol gave you about refunds
#789 [13:19] <TheSkyGodDino_> kris det er fordi at
#790 [13:19] * BymerokFeed31 [BymerokFeed31@notlogged] has quit. (Quit: Web client closed)
#791 [13:19] * Furkan [Furkan@notlogged] has joined #minecrafthelp
#792 [13:19] <Furkan> Belli
#793 [13:20] <TheSkyGodDino_> mit minecraft siger java.net.connectexception no futher info
#794 [13:20] * sergio [sergio@notlogged] has quit. (Ping timeout: 195 seconds)
#795 [13:20] <Kris> og du har windows 10 antivirus?
#796 [13:20] <TheSkyGodDino_> hver gang jeg joiner en server
#797 [13:20] <TheSkyGodDino_> ja
#798 [13:20] <TheSkyGodDino_> det tror jeg
#799 [13:20] <Furkan> I havle büyük a minerali ps4 edıtion AMD i have update 1.0 THE old update please help me
#800 [13:21] * Spoontoff [Spoontoff@notlogged] has quit. (Ping timeout: 195 seconds)
#801 [13:21] <Furkan> I
#802 [13:21] <TheSkyGodDino_> jeg har windown 10
#803 [13:21] <Kris> TheSkyGodDino_: har du installeret noget antivirus?
#804 [13:21] <TheSkyGodDino_> windows*
#805 [13:21] <TheSkyGodDino_> det tror jeg ikke
#806 [13:21] <Furkan> I Play ps4
#807 [13:21] <TheSkyGodDino_> jeg har noget som hedder
#808 [13:21] <Furkan> I have purchase minecraft PlayStation 4 edities on PlayStation store en i have THE old update
#809 [13:22] <TheSkyGodDino_> Acrobat reader dc
#810 [13:22] <Furkan> Please help me
#811 [13:22] <TheSkyGodDino_> furkan did u try to google it
#812 [13:22] <Furkan> Yes
#813 [13:22] <Kris> TheSkyGodDino_: det er et program til at åbne pdf filer
#814 [13:22] <TheSkyGodDino_> ok
#815 [13:22] <TheSkyGodDino_> så har jeg ikke
#816 [13:22] <Kris> har du prøvet adwcleaner?
#817 [13:23] <TheSkyGodDino_> skal jeg downloade det
#818 [13:23] <TheSkyGodDino_> ja det har jeg lige downloadet
#819 [13:23] <Furkan> I have called PlayStation he says Call mojang
#820 [13:23] <TheSkyGodDino_> og først
#821 [13:23] <Kris> ja, prøv det
#822 [13:23] <TheSkyGodDino_> scanet
#823 [13:23] <TheSkyGodDino_> og så cleanet
#824 [13:23] <TheSkyGodDino_> så genstarted
#825 [13:23] <Kris> men den gør det stadig?
#826 [13:23] <TheSkyGodDino_> og ingen ting skete med mit mv
#827 [13:23] <TheSkyGodDino_> nej
#828 [13:23] <TheSkyGodDino_> tmc
#829 [13:23] <TheSkyGodDino_> mc*
#830 [13:23] * ikkes [ikkes@notlogged] has joined #minecrafthelp
#831 [13:23] <Kris> (summary: he scanned, cleaned and rebooted but it still doesn't work)
#832 [13:23] <Furkan> I speak dutchs or turkisch or engelish
#833 [13:24] <Kris> Furkan: we only speak english here
#834 [13:24] <Furkan> I Can understand other people
#835 [13:24] <Furkan> Can you help me ?
#836 [13:25] <Kris> Furkan: I don't know anything about the PS4 version of Minecraft
#837 [13:25] <TheSkyGodDino_> Furkan: try to google this on youtube how to update my minecraft on ps4 from old version
#838 [13:26] * Laction [Laction@notlogged] has joined #minecrafthelp
#839 [13:26] * Laction [Laction@notlogged] has quit. (Client Quit)
#840 [13:26] <Kris> TheSkyGodDino_: jeg har ikke haft det problem før, så jeg ved ikke hvad problemet er
#841 [13:26] <TheSkyGodDino_> hmm
#842 [13:26] <TheSkyGodDino_> øv
#843 [13:26] <Furkan> who am i to reach ?
#844 [13:26] <TheSkyGodDino_> dont know
#845 [13:26] <TheSkyGodDino_> try any video
#846 [13:26] <CubeTheThird> Furkan, I recommend you look on the minecraft forums
#847 [13:27] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#848 [13:27] <Furkan> Thanks
#849 [13:27] <TheSkyGodDino_> kris arbejder du som suporter
#850 [13:27] <TheSkyGodDino_> eller sådan noget
#851 [13:27] <Kris> TheSkyGodDino_: vi arbejder ikke for Mojang, vi hjælper med problemer i vores fritid
#852 [13:27] * ikkes [ikkes@notlogged] has quit. (Client Quit)
#853 [13:27] * sirashton [sirashton@notlogged] has joined #minecrafthelp
#854 [13:27] * Cemil [Cemil@notlogged] has joined #minecrafthelp
#855 [13:28] * gamer [gamer@notlogged] has joined #minecrafthelp
#856 [13:28] <Cemil> speak someone german?
#857 [13:28] <TheSkyGodDino_> sødt at jer
#858 [13:28] <Kris> Cemil: no, we only speak English here
#859 [13:28] * Mido [Mido@notlogged] has joined #minecrafthelp
#860 [13:28] <sirashton> Hey, MC is crashing whether I have mods or not, and version doesn't matter either. Crash report: http://paste.ubuntu.com/16466529/
#861 [13:29] <TheSkyGodDino_> kris kan du komme i kontakt med nogen som kan hjælpe mig ??
#862 [13:29] <CubeTheThird> ??> sirashton win/dxdiag
#863 [13:29] <Absol> sirashton: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#864 [13:29] * Furkan [Furkan@notlogged] has quit. (Quit: Web client closed)
#865 [13:29] <sirashton> Okay
#866 [13:30] <Kris> TheSkyGodDino_: hvis du har mod på det, kan du spørge her: http://www.minecraftforum.net/forums/support/unmodified-minecraft-client
#867 [13:30] <sirashton> Here is my DXDIAG: http://paste.ubuntu.com/16466561/
#868 [13:30] <TheSkyGodDino_> tak
#869 [13:31] * Cemil [Cemil@notlogged] has quit. (Client Quit)
#870 [13:31] <Kris> TheSkyGodDino_: np
#871 [13:31] * Laction [Laction@notlogged] has joined #minecrafthelp
#872 [13:31] <CubeTheThird> sirashton, one moment
#873 [13:31] * Laction [Laction@notlogged] has quit. (Client Quit)
#874 [13:32] <sirashton> Okay thank you
#875 [13:32] <CubeTheThird> sirashton, hmm well your drivers seem to be up to date, so I don't think that's the issue
#876 [13:32] <CubeTheThird> sirashton, do you have any of the following: custom windows themes, game/screen recording software ?
#877 [13:32] <TheSkyGodDino_> what
#878 [13:32] <TheSkyGodDino_> kris
#879 [13:32] <Kris> TheSkyGodDino_: ?
#880 [13:33] <TheSkyGodDino_> jeg ved ikke hvordan man gør
#881 [13:33] <sirashton> I don't have any custom windows themes or game/screen recording software
#882 [13:33] * gamer [gamer@notlogged] has quit. (Ping timeout: 195 seconds)
#883 [13:33] <CubeTheThird> sirashton, hmm that's odd. I assume this issue only recently started?
#884 [13:34] <sirashton> Yeah it's very odd, and it only recently started
#885 [13:34] <CubeTheThird> sirashton, did you recently install or update anything?
#886 [13:34] <sirashton> Windows update as well as nvidia graphics card update
#887 [13:35] <Kris> tehdu laver en konto i øverste højre hjørne https://vgy.me/CVKiNN.png
#888 [13:35] <CubeTheThird> sirashton, did you reboot after these updates?
#889 [13:35] <sirashton> Yes I did, I just tried it after a reboot
#890 [13:36] <TheSkyGodDino_> hvad så bagefter
#891 [13:36] <CubeTheThird> sirashton, hmm maybe it is a driver thing then. Can you download and install http://www.nvidia.com/download/driverResults.aspx/102383/en-us
#892 [13:36] <CubeTheThird> sirashton, and when you're installing, choose to do a clean install
#893 [13:36] <sirashton> Sure I'll give it a shot
#894 [13:37] <sirashton> I actually was recommended to do this by another user here about an hour ago, and I did that and restarted it. Still no dice :\
#895 [13:37] * fireball [fireball@notlogged] has joined #minecrafthelp
#896 [13:38] <CubeTheThird> sirashton, oh, and doing a clean install too?
#897 [13:38] <Kris> TheSkyGodDino_: så kilkker du på "New Thread" https://vgy.me/tj3xlr.png
#898 [13:38] <sirashton> No I didn't try a clean install, I'll give it a try
#899 [13:39] * fireball [fireball@notlogged] has quit. (Client Quit)
#900 [13:40] <TheSkyGodDino_> så har jeg gjordt det http://www.minecraftforum.net/forums/support/unmodified-minecraft-client/2676236-i-need-help
#901 [13:40] <Kris> super
#902 [13:41] <TheSkyGodDino_> så skal jeg vente lidt tid og se
#903 [13:42] <Kris> ja, det er du nødt til
#904 [13:43] * sirashton [sirashton@notlogged] has quit. (Ping timeout: 195 seconds)
#905 [13:46] * radiman [radiman@notlogged] has joined #minecrafthelp
#906 [13:46] * sirashton [sirashton@notlogged] has joined #minecrafthelp
#907 [13:47] * radiman [radiman@notlogged] has quit. (Client Quit)
#908 [13:53] * hakan [hakan@notlogged] has joined #minecrafthelp
#909 [13:54] * hakan [hakan@notlogged] has quit. (Client Quit)
#910 [13:54] <TheSkyGodDino_> dadkasdraffafffffigfohgfffefwwgdqwdqfqffihkgyrjfhyfasd
#911 [13:54] <TheSkyGodDino_> sry spam
#912 [13:55] * Furkan [Furkan@notlogged] has joined #minecrafthelp
#913 [13:56] <Furkan> I have purchace THE minecraft ps4 edition and i have THE old version and mij friends have THE new version please helpe me
#914 [13:56] * boldsoon [boldsoon@notlogged] has joined #minecrafthelp
#915 [13:56] * raposo25 [raposo25@notlogged] has joined #minecrafthelp
#916 [13:56] <Furkan> How update THE new version
#917 [13:56] <Furkan> On minecraft ps4 edition
#918 [13:57] * giorgia [giorgia@notlogged] has joined #minecrafthelp
#919 [13:57] <mattym> Furkan, From the home screen of the PS4 you should be able to highlight Minecract, hit the Options button, and there should be an option to check for updates
#920 [13:57] * raposo25 [raposo25@notlogged] has quit. (Client Quit)
#921 [13:57] * martin [martin@notlogged] has joined #minecrafthelp
#922 [13:57] * giorgia [giorgia@notlogged] has quit. (Client Quit)
#923 [13:58] * opmc [opmc@notlogged] has quit. (Ping timeout: 190 seconds)
#924 [13:58] * willies952002 [willies952002@notlogged] has quit. (Ping timeout: 201 seconds)
#925 [13:58] * TheSkyGodDino_ [TheSkyGodDino_@notlogged] has quit. (Ping timeout: 195 seconds)
#926 [13:59] * martin [martin@notlogged] has quit. (Client Quit)
#927 [13:59] <Furkan> IT says This is THE new version
#928 [13:59] <mattym> Furkan, Try restarting your PS4
#929 [13:59] <Furkan> I idd iTS not worl
#930 [13:59] <Furkan> Work
#931 [14:00] * jw28 [jw28@notlogged] has joined #minecrafthelp
#932 [14:00] <Furkan> I have 1.0 version
#933 [14:00] <Furkan> On minecraft ps4
#934 [14:00] * bhurp [bhurp@notlogged] has joined #minecrafthelp
#935 [14:00] <Furkan> Help me please
#936 [14:00] <mattym> Furkan, Is your PS4 connected to the internet?
#937 [14:00] <Furkan> Hes
#938 [14:00] <Furkan> Yes
#939 [14:01] * willies952002 [willies952002@notlogged] has joined #minecrafthelp
#940 [14:01] <Furkan> I bought iT on PlayStation store
#941 [14:02] <Furkan> PlayStation Saïd iT has to do with you
#942 [14:03] <Furkan> Can you help me ?
#943 [14:04] <mattym> Furkan, No
#944 [14:04] <mattym> Furkan, Ask in the forums
#945 [14:04] <Furkan> Why
#946 [14:07] <Furkan> What sould ı do you Are the Manager of minecraft ı can not play With friends
#947 [14:08] <mattym> Furkan, This is a comunity run technical support channel, we dont help with the Console Edition much, ask in the forums
#948 [14:09] <Furkan> Can you send a link
#949 [14:09] <mattym> http://www.minecraftforum.net/
#950 [14:10] <Furkan> Where can ı find?
#951 [14:12] <Furkan> Are you There
#952 [14:12] <GreyVulpine> See the link above
#953 [14:14] <Furkan> Yes but what do i have to click on THE link
#954 [14:14] <GreyVulpine> Forums
#955 [14:16] <Furkan> Notting is
#956 [14:19] <Furkan> ??
#957 [14:19] <Furkan> Help
#958 [14:19] * kostas [kostas@notlogged] has joined #minecrafthelp
#959 [14:19] * Danialbeaster [Danialbeaster@notlogged] has joined #minecrafthelp
#960 [14:20] * kostas [kostas@notlogged] has quit. (Client Quit)
#961 [14:20] <Danialbeaster> i cant log in to my account
#962 [14:20] * Surenwwe [Surenwwe@notlogged] has joined #minecrafthelp
#963 [14:20] <Danialbeaster> ??
#964 [14:20] * amine [amine@notlogged] has joined #minecrafthelp
#965 [14:21] <Furkan> I have THE old version minecraft ps4 and i Can not update to tu35
#966 [14:21] <Danialbeaster> hello?
#967 [14:21] * amine [amine@notlogged] has quit. (Client Quit)
#968 [14:21] <Surenwwe> So I have forgotten my mail from the account, I remember the username and the password though, but I have no idea which mail I used out of many (actually many), any way I can login?
#969 [14:22] <mattym> Furkan, TU## is not a PS4 version
#970 [14:22] * Danialbeaster [Danialbeaster@notlogged] has quit. (Client Quit)
#971 [14:22] <Furkan> HOW CAN I THE PS4 minecraft edition download ??
#972 [14:23] <Furkan> I have for nothing pages
#973 [14:23] <Furkan> Payed
#974 [14:23] <Furkan> Minecraft is minecraft
#975 [14:24] <Furkan> You are the manager of minecraft
#976 [14:24] <Furkan> You need to know
#977 [14:24] <CubeTheThird> Furkan, this chatroom is run by community volunteers. We don't work for Mojang here
#978 [14:25] <Furkan> Whom shall i be
#979 [14:28] * Ellips [Ellips@notlogged] has joined #minecrafthelp
#980 [14:28] * Surenwwe [Surenwwe@notlogged] has quit. (Ping timeout: 195 seconds)
#981 [14:28] <Furkan> Heloooo
#982 [14:29] <Furkan> Are you there
#983 [14:30] * GilboBaggins [GilboBaggins@notlogged] has joined #minecrafthelp
#984 [14:30] * GilboBaggins [GilboBaggins@notlogged] has quit. (Client Quit)
#985 [14:31] * NinoHD [NinoHD@notlogged] has joined #minecrafthelp
#986 [14:31] * Ellips [Ellips@notlogged] has quit. (Ping timeout: 195 seconds)
#987 [14:32] * kusanagi [kusanagi@notlogged] has quit. (Ping timeout: 190 seconds)
#988 [14:32] <NinoHD> Can someone help me? I am playing minecraft on ps4 but when I try to join someone nothing happens. When somebody tries to join me nothing happens as well?
#989 [14:33] * Furkan [Furkan@notlogged] has quit. (Ping timeout: 195 seconds)
#990 [14:36] * TheCatoCopter [TheCatoCopter@notlogged] has joined #minecrafthelp
#991 [14:37] * jjs999jjs_znc [jjs999jjs_znc@notlogged] has joined #minecrafthelp
#992 [14:38] <TheCatoCopter> I get java.lang.nullpointerexeption : group when i try to go on any server or my friends realm?
#993 [14:38] <mattym> TheCatoCopter, What antivirus and firewall software do you have isntalled?
#994 [14:38] <TheCatoCopter> AVG
#995 [14:38] * jjs999jjs [jjs999jjs@notlogged] has quit. (Ping timeout: 190 seconds)
#996 [14:38] <mattym> ??> TheCatoCopter av/avg
#997 [14:38] <Absol> TheCatoCopter: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#998 [14:38] <Absol> TheCatoCopter: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#999 [14:39] <mattym> TheCatoCopter, Try the instructions from Absol
#1000 [14:39] <TheCatoCopter> ok
#1001 [14:39] * jjs999jjs_znc is now known as jjs999jjs
#1002 [14:41] * GilboBaggins [GilboBaggins@notlogged] has joined #minecrafthelp
#1003 [14:42] <GilboBaggins> Whenever i connect to a server it says "java.lang.nullpointerexception: group"
#1004 [14:42] <mattym> GilboBaggins, What antivirus and firewall software do you have installed?
#1005 [14:43] * santiago [santiago@notlogged] has joined #minecrafthelp
#1006 [14:43] <GilboBaggins> AVG
#1007 [14:43] * santiago [santiago@notlogged] has quit. (Client Quit)
#1008 [14:43] <mattym> ??> GilboBaggins av/avg
#1009 [14:43] <Absol> GilboBaggins: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#1010 [14:43] <Absol> GilboBaggins: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#1011 [14:44] <mattym> GilboBaggins, Try the instructions from Absol
#1012 [14:44] * GilboBaggins [GilboBaggins@notlogged] has quit. (Client Quit)
#1013 [14:44] <TheCatoCopter> wow
#1014 [14:44] <TheCatoCopter> thats exactly what you told me
#1015 [14:44] <TheCatoCopter> XD
#1016 [14:44] <mattym> Happens a lot
#1017 [14:45] <TheCatoCopter> k
#1018 [14:45] * Vagten [Vagten@notlogged] has joined #minecrafthelp
#1019 [14:46] <Vagten> Allocate more RAM?
#1020 [14:46] <mattym> Vagten, What is your problem?
#1021 [14:46] <Vagten> How do I allocate more RAM to Minecraft? Nothing on the website worked.
#1022 [14:46] <Vagten> I have 32-bit Windows.
#1023 [14:47] <Vagten> It is because I want a Resource Pack.
#1024 [14:47] <mattym> Vagten, You cant really allocate more RAM with a 32-Bit OS, why do you need more RAM?
#1025 [14:47] <TheCatoCopter> you need 64 bit
#1026 [14:47] <TheCatoCopter> i think
#1027 [14:47] <CubeTheThird> Vagten, 32 bit java is limited to approximately 1 GB of RAM
#1028 [14:47] <mattym> Vagten, You will need to stick to a lower res resource pack
#1029 [14:47] <Vagten> Ok :( Then i guess it is a no to that resource pack.
#1030 [14:48] <TheCatoCopter> lol
#1031 [14:48] <Vagten> I what so cool, but thanks for the help. Then I ain't gonna spend my time on something that ain't working! :D
#1032 [14:48] <Vagten> It what so cool*
#1033 [14:48] * metii [metii@notlogged] has joined #minecrafthelp
#1034 [14:50] <Vagten> But i also have a Mac with OSX, but when i download the resource pack, only some of the blocks will load in, the rest is just invisible.
#1035 [14:50] <metii> hi heav a problem, i buy month ago minecraft and it works , but now mojang says in his web site when im log in i dont heav buy mc ,,,,, what can i do?
#1036 [14:50] <mattym> Vagten, That could mean the texture pack isnt as up to date as the game is
#1037 [14:50] <mattym> metii, Are you sure you are logged into the correct mojang account?
#1038 [14:51] <metii> @mattym yes im sure i allready heav chance my avatar...
#1039 [14:51] <Vagten> Hmmm.. but I was in 1.8, and the texture pack is 1.8 and 1.7, but I'm gonna double-check tommorow, then I'll come back! :D
#1040 [14:51] <mattym> metii, What is the exact error or message you get?
#1041 [14:52] <TheCatoCopter> Dorito.exe is not responding
#1042 [14:52] <Vagten> lol
#1043 [14:52] * omar [omar@notlogged] has joined #minecrafthelp
#1044 [14:53] * Vagten [Vagten@notlogged] has quit. (Quit: Web client closed)
#1045 [14:53] * GilboBaggins [GilboBaggins@notlogged] has joined #minecrafthelp
#1046 [14:53] <omar> guys
#1047 [14:53] <TheCatoCopter> wat
#1048 [14:53] <omar> mojang didnt respond yet
#1049 [14:53] <metii> no error i can play the game, but by the site of mojang when i log in says you dont heav buy mc
#1050 [14:53] <omar> when its gonna respond?
#1051 [14:53] <TheCatoCopter> just let it load
#1052 [14:53] <metii> and i cant change my avatar nothing
#1053 [14:54] <omar> caot
#1054 [14:54] <omar> when mojang will respond?
#1055 [14:54] <omar> i send a report
#1056 [14:54] <TheCatoCopter> it will soon, probably, maybe, possibly, maybe not...
#1057 [14:55] <omar> haha?
#1058 [14:55] <metii> it is posible that some one has stole my acc?
#1059 [14:55] <omar> no
#1060 [14:55] * Angel_ [Angel_@notlogged] has joined #minecrafthelp
#1061 [14:55] <omar> its a glitch i guess
#1062 [14:55] <TheCatoCopter> if someone is that sad then maybe
#1063 [14:55] <omar> cuz i bought minecraft and it took the money but it didnt install
#1064 [14:55] * Angel_ [Angel_@notlogged] has quit. (Client Quit)
#1065 [14:55] <omar> i bought it twice now
#1066 [14:56] <omar> so i contact mojang
#1067 [14:56] <TheCatoCopter> you brought minecraft... twice
#1068 [14:56] <TheCatoCopter> why?
#1069 [14:56] <omar> cuz its not installing
#1070 [14:56] <omar> its taking the money without installing or anything
#1071 [14:56] * stefany [stefany@notlogged] has joined #minecrafthelp
#1072 [14:56] <omar> its not even creating the account
#1073 [14:56] <metii> do heav some one a support mail from mojang?
#1074 [14:56] * ScreciuPetrisor [ScreciuPetrisor@notlogged] has joined #minecrafthelp
#1075 [14:57] <TheCatoCopter> why not... press the play button
#1076 [14:57] <omar> dude
#1077 [14:57] <omar> it didnt install at all
#1078 [14:57] <TheCatoCopter> well then buy it again
#1079 [14:57] <TheCatoCopter> and again
#1080 [14:57] <TheCatoCopter> and again
#1081 [14:57] <omar> im not rich
#1082 [14:57] <TheCatoCopter> and again
#1083 [14:57] <TheCatoCopter> oh ok
#1084 [14:57] <TheCatoCopter> well do it anyway
#1085 [14:57] <TheCatoCopter> XD
#1086 [14:58] <omar> dude stop messing around ur a helper lol
#1087 [14:58] <TheCatoCopter> am i
#1088 [14:58] <omar> hey do u play agario?
#1089 [14:58] <TheCatoCopter> no
#1090 [14:58] <TheCatoCopter> wai
#1091 [14:58] <TheCatoCopter> t
#1092 [14:58] <TheCatoCopter> yes
#1093 [14:58] <omar> really?
#1094 [14:58] <TheCatoCopter> i have it installed
#1095 [14:58] <omar> -.-
#1096 [14:59] <omar> it doesnt install
#1097 [14:59] <omar> u play it from the web
#1098 [14:59] <omar> so yeah IN THE FACE XD
#1099 [14:59] <TheCatoCopter> um on phone you have to install it
#1100 [14:59] <omar> oh
#1101 [14:59] <omar> ok then
#1102 [14:59] <omar> in my face
#1103 [14:59] <TheCatoCopter> i have it on my phone XD
#1104 [15:00] <omar> wanna play together now in pc
#1105 [15:00] <omar> ?
#1106 [15:00] <TheCatoCopter> not exactly
#1107 [15:00] <omar> wait a second
#1108 [15:00] <omar> r u pro? XD
#1109 [15:00] <TheCatoCopter> no
#1110 [15:00] <TheCatoCopter> not at all
#1111 [15:00] <omar> oh
#1112 [15:00] <omar> nvm then
#1113 [15:00] <TheCatoCopter> its a moth since i played it
#1114 [15:00] <TheCatoCopter> probs longer
#1115 [15:01] <omar> why
#1116 [15:01] <omar> its fun
#1117 [15:01] <TheCatoCopter> i might
#1118 [15:01] <TheCatoCopter> sometime
#1119 [15:01] <TheCatoCopter> wait
#1120 [15:01] <omar> ?
#1121 [15:01] <TheCatoCopter> why are we talking about this
#1122 [15:01] <omar> yea
#1123 [15:01] <omar> talk about mc mate
#1124 [15:01] <TheCatoCopter> this is a minecraft chatroom XD
#1125 [15:02] <TheCatoCopter> well
#1126 [15:02] <TheCatoCopter> you build stuff
#1127 [15:02] <omar> WHO NEED HELP
#1128 [15:02] <TheCatoCopter> done
#1129 [15:02] <omar> -.-
#1130 [15:02] <omar> how did u become a helper?
#1131 [15:02] <omar> (magic)
#1132 [15:03] <TheCatoCopter> i didnt
#1133 [15:03] <omar> u r helper.....
#1134 [15:03] <TheCatoCopter> i am???
#1135 [15:03] <TheCatoCopter> AWESOME]
#1136 [15:03] <TheCatoCopter> YAY
#1137 [15:03] <omar> duuude
#1138 [15:03] <TheCatoCopter> this is the first time ive ever been on this
#1139 [15:03] <omar> WHY UR MESSING WITH ME
#1140 [15:03] <omar> can i swear
#1141 [15:04] <TheCatoCopter> ok
#1142 [15:04] <omar> poo
#1143 [15:04] <omar> XD
#1144 [15:04] <omar> nvm im just gonna play agario
#1145 [15:04] <TheCatoCopter> ok
#1146 [15:04] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#1147 [15:04] * stam [stam@notlogged] has joined #minecrafthelp
#1148 [15:04] <omar> cya later mate/bro/brother/brother from another mother.
#1149 [15:04] * stefany [stefany@notlogged] has quit. (Ping timeout: 195 seconds)
#1150 [15:05] <TheCatoCopter> ok XD
#1151 [15:05] * omar [omar@notlogged] has quit. (Quit: Web client closed)
#1152 [15:06] <TheCatoCopter> hi
#1153 [15:06] <TheCatoCopter> does anyone need da helpz
#1154 [15:06] <TheCatoCopter> not even a helper
#1155 [15:06] <TheCatoCopter> but ya know
#1156 [15:07] * BRo21 [BRo21@notlogged] has joined #minecrafthelp
#1157 [15:07] <BRo21> help plz
#1158 [15:08] <TheCatoCopter> wat
#1159 [15:08] <BRo21> MY HUSE EXPLODED
#1160 [15:08] <TheCatoCopter> ...
#1161 [15:08] * stam [stam@notlogged] has quit. (Ping timeout: 195 seconds)
#1162 [15:08] <BRo21> GREn THING
#1163 [15:08] <TheCatoCopter> creeper???
#1164 [15:08] <GreyVulpine> Right then, if you're going to make a mockery of this channel, please leave.
#1165 [15:09] <BRo21> ye he was pretty creepy
#1166 [15:09] <TheCatoCopter> *sigh
#1167 [15:09] <GreyVulpine> !k BRo21
#1168 [15:09] * GreyBot kicked BRo21 from #minecrafthelp (Reason: Ro21 :<Kicks:1489>)
#1169 [15:10] <TheCatoCopter> some people...
#1170 [15:10] * BRoPLZ [BRoPLZ@notlogged] has joined #minecrafthelp
#1171 [15:10] <BRoPLZ> na come on
#1172 [15:10] <TheCatoCopter> wow
#1173 [15:10] <GreyVulpine> BRo21 (webchat@95.147.45.3), TheCatoCopter (webchat@95.147.45.3)
#1174 [15:11] <GreyVulpine> Uh-huh
#1175 [15:11] * TheCatoCopter [TheCatoCopter@notlogged] has quit. (Quit: Web client closed)
#1176 [15:11] * BRoPLZ [BRoPLZ@notlogged] has quit. (Client Quit)
#1177 [15:13] * EndermanGamerzYT [EndermanGamerzYT@notlogged] has joined #minecrafthelp
#1178 [15:14] <EndermanGamerzYT> please help can not enter any multiplayer server I get this error java.lang.NullPointerException : group
#1179 [15:16] <EndermanGamerzYT> please help can not enter any multiplayer server I get this error java.lang.NullPointerException : group
#1180 [15:17] * Guest66216 is now known as Anzhi
#1181 [15:17] * Swimmerkid123 [Swimmerkid123@notlogged] has joined #minecrafthelp
#1182 [15:19] <EndermanGamerzYT> please help can not enter any multiplayer server I get this error java.lang.NullPointerException : group
#1183 [15:19] <Swimmerkid123> I was working on a giant gladiator arena and was halfway done an I got on a few days later only to find that the world did not save. How do I fix this
#1184 [15:20] <EndermanGamerzYT> please help can not enter any multiplayer server I get this error java.lang.NullPointerException : group
#1185 [15:23] * JodXiLX3YT [JodXiLX3YT@notlogged] has joined #minecrafthelp
#1186 [15:24] * ChiChibi [ChiChibi@notlogged] has joined #minecrafthelp
#1187 [15:24] * Java [Java@notlogged] has joined #minecrafthelp
#1188 [15:26] * totalGMS [totalGMS@notlogged] has joined #minecrafthelp
#1189 [15:26] <JodXiLX3YT> when i enter minecraft, it puts: Lack of updated graphics drivers, i do all i need here is my url http://paste.ubuntu.com/16468058/
#1190 [15:26] <ChiChibi> Hi, I have tried opening minecraft after buying it and it just keeps crashing. I followed the instructions about the dxdiag code. and it said that i had to post the url that i got on this site to get more information
#1191 [15:26] <ChiChibi> here is my url http://paste.ubuntu.com/16468039/
#1192 [15:27] * elfernanXD [elfernanXD@notlogged] has joined #minecrafthelp
#1193 [15:27] * SeljaraLP [SeljaraLP@notlogged] has joined #minecrafthelp
#1194 [15:27] * totalGMS [totalGMS@notlogged] has quit. (Client Quit)
#1195 [15:28] <Anna> ChiChibi: There are no drivers for your computer on windows 10. You would need to downgrade to windows 7 or use a different computer
#1196 [15:29] * idid [idid@notlogged] has joined #minecrafthelp
#1197 [15:29] <Anna> Or if you're using a desktop, get a new graphics card with supported drivers for windows 10
#1198 [15:29] * idid [idid@notlogged] has quit. (Client Quit)
#1199 [15:29] <ChiChibi> thank you anna, do you know where I can downgrade to windows 7?
#1200 [15:29] <Anna> ??> ChiChibi win/downgrade
#1201 [15:29] <Absol> ChiChibi: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1202 [15:30] <ChiChibi> thank you very much :)
#1203 [15:30] <Anna> EndermanGamerzYT: Do you have any antivirus that could be blocking you from joining minecraft servers?
#1204 [15:30] <Anna> You're welcome
#1205 [15:30] * ChiChibi [ChiChibi@notlogged] has quit. (Quit: Web client closed)
#1206 [15:32] * elfernanXD [elfernanXD@notlogged] has quit. (Ping timeout: 195 seconds)
#1207 [15:33] <SeljaraLP> I can`t start Minecraft. I have this URL http://paste.ubuntu.com/16468009/ I don`t know about computers and my english is terrible...
#1208 [15:34] * JodXiLX3YT [JodXiLX3YT@notlogged] has quit. (Quit: Web client closed)
#1209 [15:35] * TuxedoCat [TuxedoCat@notlogged] has joined #minecrafthelp
#1210 [15:37] * Java [Java@notlogged] has quit. (Ping timeout: 195 seconds)
#1211 [15:38] * xnrand [xnrand@notlogged] has quit. (Quit: ರ_ರ)
#1212 [15:38] * ScreciuPetrisor [ScreciuPetrisor@notlogged] has quit. (Quit: Web client closed)
#1213 [15:40] * JoeLouco [JoeLouco@notlogged] has joined #minecrafthelp
#1214 [15:40] * osuka_ [osuka_@notlogged] has joined #minecrafthelp
#1215 [15:40] * omar [omar@notlogged] has joined #minecrafthelp
#1216 [15:41] * xnrand [xnrand@notlogged] has joined #minecrafthelp
#1217 [15:41] <omar> any helper is on?
#1218 [15:41] * Zyferus [Zyferus@notlogged] has quit. (Read error: Connection reset by peer)
#1219 [15:41] * EndermanGamerzYT [EndermanGamerzYT@notlogged] has quit. (Ping timeout: 195 seconds)
#1220 [15:42] * Zyferus [Zyferus@notlogged] has joined #minecrafthelp
#1221 [15:42] <omar> zyferus
#1222 [15:42] <omar> i send a report to mojang
#1223 [15:42] <omar> when they will respond?
#1224 [15:43] <TuxedoCat> soon, possibly, maybe, maybe not
#1225 [15:43] <omar> ?
#1226 [15:44] * JoeLouco [JoeLouco@notlogged] has quit. (Ping timeout: 195 seconds)
#1227 [15:44] <TuxedoCat> idk they might take like an hour, or a day? or maybe 3 years
#1228 [15:44] <omar> stop messing guys
#1229 [15:44] <TuxedoCat> deppends on if they care about us friendly minecrafters
#1230 [15:45] <TuxedoCat> not that i play monecraft that much,
#1231 [15:45] <omar> i dont think they do
#1232 [15:45] <TuxedoCat> well i would, if it worked
#1233 [15:45] <TuxedoCat> lol
#1234 [15:45] * slay [slay@notlogged] has joined #minecrafthelp
#1235 [15:45] <slay> hey
#1236 [15:45] <omar> lol
#1237 [15:45] <TuxedoCat> what
#1238 [15:45] * idid [idid@notlogged] has joined #minecrafthelp
#1239 [15:45] <omar> good 3 helpers are here
#1240 [15:46] <TuxedoCat> im a helper?
#1241 [15:46] <omar> yea
#1242 [15:46] <TuxedoCat> im pretty sure im not
#1243 [15:46] <omar> dude
#1244 [15:46] <omar> look at the list on ur right
#1245 [15:46] <TuxedoCat> gtg
#1246 [15:46] <omar> wait
#1247 [15:47] <omar> how am i a helper too
#1248 [15:47] <TuxedoCat> only the peeps with @s and +s are helper
#1249 [15:47] <TuxedoCat> gtg
#1250 [15:47] <omar> oh ok
#1251 [15:47] <TuxedoCat> i think
#1252 [15:47] <TuxedoCat> gtg
#1253 [15:47] <omar> bye
#1254 [15:47] <TuxedoCat> bye
#1255 [15:47] <TuxedoCat> not that i said hi
#1256 [15:47] <TuxedoCat> XD
#1257 [15:47] * TuxedoCat [TuxedoCat@notlogged] has quit. (Quit: Web client closed)
#1258 [15:48] <SeljaraLP> one is here who speaks German?
#1259 [15:50] <omar> JA
#1260 [15:50] <omar> ich
#1261 [15:51] * omar [omar@notlogged] has quit. (Quit: Web client closed)
#1262 [15:51] <SeljaraLP> bist du ein helfer??
#1263 [15:52] <SeljaraLP> bist du ein helfer??
#1264 [15:52] * idid [idid@notlogged] has joined #minecrafthelp
#1265 [15:52] <SeljaraLP> ich kann kein englisch und ich bekomm mein spiel einfach nicht zum starten
#1266 [15:52] * Rive [Rive@notlogged] has joined #minecrafthelp
#1267 [15:52] * idid [idid@notlogged] has quit. (Client Quit)
#1268 [15:53] * BrandBuild [BrandBuild@notlogged] has joined #minecrafthelp
#1269 [15:54] * LuckyLuke0553 [LuckyLuke0553@notlogged] has joined #minecrafthelp
#1270 [15:54] <LuckyLuke0553> play
#1271 [15:54] <BrandBuild> ...Wellp. Hello... I need help regarding my favorite server, MilkyWayCraft. Every time I login... it instently kicks me saying "User Not Premium" and I know none of the owners/admins etc. would do that.
#1272 [15:54] * Rive [Rive@notlogged] has quit. (Client Quit)
#1273 [15:54] <LuckyLuke0553> hi
#1274 [15:54] <BrandBuild> hey.
#1275 [15:54] * james [james@notlogged] has joined #minecrafthelp
#1276 [15:55] * Helpmeplease [Helpmeplease@notlogged] has joined #minecrafthelp
#1277 [15:55] <LuckyLuke0553> i cant play because of something i dont know
#1278 [15:55] * zRazerKali [zRazerKali@notlogged] has joined #minecrafthelp
#1279 [15:55] * james [james@notlogged] has quit. (Client Quit)
#1280 [15:56] <zRazerKali> alguem me ajuda ?
#1281 [15:56] <zRazerKali> Help!
#1282 [15:57] * SeljaraLP [SeljaraLP@notlogged] has quit. (Quit: Web client closed)
#1283 [15:58] <Helpmeplease> Hi Guys, I just donwloaded the minecraft but for my surprise it is not runing due some problem with the video driver (I am using windows 10)
#1284 [15:58] <Helpmeplease> http://paste.ubuntu.com/16468275/
#1285 [15:58] <Helpmeplease> I checked with Intel about the video drivers and there is no update
#1286 [15:59] <CubeTheThird> Helpmeplease, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1287 [16:00] * LuckyLuke0553 [LuckyLuke0553@notlogged] has quit. (Ping timeout: 195 seconds)
#1288 [16:01] <zRazerKali> Whois
#1289 [16:01] <Helpmeplease> thanks CubeTheThird, the news is not good, I just upgrade to windows 10. Question, is there any old version of minecraft that I could run on my PC?
#1290 [16:02] <CubeTheThird> Helpmeplease, this has nothing to do with what minecraft version you use. Windows 10 does not support your graphics card. If you just upgraded, you should be able to easily downgrade for free
#1291 [16:02] <CubeTheThird> ??> Helpmeplease win/downgrade
#1292 [16:02] <Absol> Helpmeplease: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1293 [16:06] <Helpmeplease> Thanks CubeTheThird and Absol for your help, I will consider to install the minecraft in another computer
#1294 [16:06] <Helpmeplease> have a nice day!
#1295 [16:06] <Helpmeplease> have a nice day!
#1296 [16:07] * Helpmeplease [Helpmeplease@notlogged] has left #minecrafthelp
#1297 [16:09] * any [any@notlogged] has joined #minecrafthelp
#1298 [16:09] * adrian [adrian@notlogged] has joined #minecrafthelp
#1299 [16:09] * adrian [adrian@notlogged] has quit. (Client Quit)
#1300 [16:10] <any> minecraft keeps on crashing every time we press play
#1301 [16:11] * TuxedoCat [TuxedoCat@notlogged] has joined #minecrafthelp
#1302 [16:11] <CubeTheThird> any, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#1303 [16:12] <any> paste.ubuntu.com
#1304 [16:12] * kjn [kjn@notlogged] has joined #minecrafthelp
#1305 [16:12] * kjn [kjn@notlogged] has quit. (Client Quit)
#1306 [16:12] <TuxedoCat> How to fix java.Lang.nullpointerexception:group
#1307 [16:14] <any> http://paste.ubuntu.com/16468378/
#1308 [16:14] <TuxedoCat> Hi gilbobsyhdzsggins
#1309 [16:16] * TuxedoCat2 [TuxedoCat2@notlogged] has joined #minecrafthelp
#1310 [16:16] * raci [raci@notlogged] has joined #minecrafthelp
#1311 [16:16] <TuxedoCat2> Hi TuxedoCat
#1312 [16:16] <TuxedoCat> Hi
#1313 [16:16] <any> cubethethird quickely
#1314 [16:17] * okayfam [okayfam@notlogged] has joined #minecrafthelp
#1315 [16:17] <CubeTheThird> any, you did not paste the full report onto the website
#1316 [16:17] <CubeTheThird> TuxedoCat, what anti-virus and firewall software do you have?
#1317 [16:17] <any> ok i will do it again
#1318 [16:17] * raci [raci@notlogged] has quit. (Client Quit)
#1319 [16:17] <TuxedoCat> Avg
#1320 [16:18] * okayfam [okayfam@notlogged] has quit. (Client Quit)
#1321 [16:18] <CubeTheThird> TuxedoCat, AVG free?
#1322 [16:18] <TuxedoCat> Yep
#1323 [16:18] <CubeTheThird> TuxedoCat, in that case I recommend you do a malware scan
#1324 [16:18] <TuxedoCat> I think
#1325 [16:18] <CubeTheThird> ??> TuxedoCat av/adwcleaner
#1326 [16:18] <Absol> TuxedoCat: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1327 [16:18] <Absol> TuxedoCat: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1328 [16:18] * jgreen [jgreen@notlogged] has joined #minecrafthelp
#1329 [16:19] <TuxedoCat> Unfortunately I don't want to accept a load of random ads for anti malware stuff
#1330 [16:20] * boldsoon [boldsoon@notlogged] has quit. (Quit: Leaving)
#1331 [16:20] <any> http://paste.ubuntu.com/16468461/
#1332 [16:20] <CubeTheThird> ??> TuxedoCat av/malwarebytes
#1333 [16:20] <Absol> TuxedoCat: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#1334 [16:20] <Absol> TuxedoCat: Download it here: http://www.malwarebytes.org/
#1335 [16:20] <CubeTheThird> TuxedoCat, and if you care that much about ads, get an adblocker
#1336 [16:21] <CubeTheThird> any, sorry but unfortunately your graphics card is not supported on newer editions of Windows. You will either need to downgrade to Windows 8 (or lower) or use a different computer.
#1337 [16:21] <any> oooooooooooooookkkkkkkkkkkkkkkkkkkk
#1338 [16:21] * any [any@notlogged] has quit. (Quit: Web client closed)
#1339 [16:22] <TuxedoCat> GTX 960? is mine outdated?
#1340 [16:22] * GilboBaggins [GilboBaggins@notlogged] has quit. (Ping timeout: 195 seconds)
#1341 [16:24] <CubeTheThird> TuxedoCat, only messages with your name are for you
#1342 [16:24] <TuxedoCat> Oh...
#1343 [16:25] <TuxedoCat> Ah...
#1344 [16:25] * Cookie53687 [Cookie53687@notlogged] has joined #minecrafthelp
#1345 [16:25] <TuxedoCat> Alrighty then
#1346 [16:25] * austin [austin@notlogged] has joined #minecrafthelp
#1347 [16:25] <austin> i cannot make a purchase
#1348 [16:26] * austin [austin@notlogged] has quit. (Client Quit)
#1349 [16:28] * Cookie53687 [Cookie53687@notlogged] has quit. (Ping timeout: 195 seconds)
#1350 [16:29] * LazerCorbin [LazerCorbin@notlogged] has joined #minecrafthelp
#1351 [16:30] <TuxedoCat> Hi
#1352 [16:32] <TuxedoCat> Why is nobody being my friend ; (
#1353 [16:32] <TuxedoCat> ; (
#1354 [16:33] * TuxedoCat2 [TuxedoCat2@notlogged] has quit. (Quit: Web client closed)
#1355 [16:33] * wi [wi@notlogged] has joined #minecrafthelp
#1356 [16:33] <LazerCorbin> hi i'm out of memory and i did everthing that mojang was telling me and it DID NOTHING
#1357 [16:34] <TuxedoCat> 32 bit java?
#1358 [16:34] <TuxedoCat> Or 64
#1359 [16:34] <LazerCorbin> 64 bit
#1360 [16:34] <TuxedoCat> I don't know then
#1361 [16:35] <TuxedoCat> Helpy guy! This guy needs help!
#1362 [16:35] <LazerCorbin> Ok minecraft is just my Favourite game
#1363 [16:36] * ruiz [ruiz@notlogged] has joined #minecrafthelp
#1364 [16:36] * peru1996 [peru1996@notlogged] has joined #minecrafthelp
#1365 [16:36] * ruiz [ruiz@notlogged] has quit. (Client Quit)
#1366 [16:36] <peru1996> i can not install minecraft in my computer
#1367 [16:36] <LazerCorbin> hey im out of memory and i did everything you told mE
#1368 [16:37] * wi [wi@notlogged] has quit. (Ping timeout: 195 seconds)
#1369 [16:37] <peru1996> it keeps saying that there has been a corruption and that i need to reinstall minecraft
#1370 [16:37] <TuxedoCat> HELPER GUY!? PERU NEEDS HELP
#1371 [16:37] <peru1996> thank you
#1372 [16:37] <TuxedoCat> XD
#1373 [16:37] <TuxedoCat> XD
#1374 [16:37] * LazerCorbin [LazerCorbin@notlogged] has left #minecrafthelp
#1375 [16:38] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 198 seconds)
#1376 [16:38] * Owen [Owen@notlogged] has joined #minecrafthelp
#1377 [16:39] <TuxedoCat> I think the helper people are all dead, or away
#1378 [16:39] <Owen> hi, i have a problem with installing minecraft?
#1379 [16:39] <TuxedoCat> I can help
#1380 [16:39] <TuxedoCat> Maybe
#1381 [16:39] <TuxedoCat> Probably not
#1382 [16:40] <TuxedoCat> The helper people are gone
#1383 [16:40] <TuxedoCat> I don't think u will get an answer
#1384 [16:41] <Owen> well i dont think this will let me send a pic but when i install "minecraft.msi" from minecraft.net and i run it, it starts "unpacking launcher" and then it just stops.....
#1385 [16:41] * cabeson [cabeson@notlogged] has joined #minecrafthelp
#1386 [16:42] * cabeson [cabeson@notlogged] has quit. (Client Quit)
#1387 [16:42] <peru1996> that is my problem too, owen
#1388 [16:42] <peru1996> it keeps asking me to "reinstall minecraft"
#1389 [16:42] <TuxedoCat> Well
#1390 [16:43] <peru1996> i have done so for five times already..
#1391 [16:43] <TuxedoCat> We all have problems
#1392 [16:43] <TuxedoCat> But we haven't had a proper response
#1393 [16:43] <Owen> after it unpacks the launcher, it says "unable to start the minecraft runtime environment. this is most liiely caused by a corruption. please try to reinstall minecraft"??
#1394 [16:44] <Owen> i have reinstalled it so many times over the weekend and today and it just wont work....
#1395 [16:46] * MrPoofyWaffle [MrPoofyWaffle@notlogged] has joined #minecrafthelp
#1396 [16:46] <TuxedoCat> Maybe all the helpers are asleep... and we are here for no reason
#1397 [16:46] <MrPoofyWaffle> Hi, I need to change the email of my account
#1398 [16:46] <Owen> yeah maybe....
#1399 [16:46] <Owen> how long have you been waiting?
#1400 [16:46] <TuxedoCat> Well
#1401 [16:47] <TuxedoCat> All I got was some guy telling me to download random stuff onto my computer to fix it
#1402 [16:47] <MrPoofyWaffle> @Absol @AuBot @CubETheThird
#1403 [16:47] <TuxedoCat> .it was absol
#1404 [16:47] <Owen> mrpoofywaffle, i think you can do it at the mojang website, i changed mine a while ago.....
#1405 [16:47] <TuxedoCat> I think
#1406 [16:48] <MrPoofyWaffle> No I need to change it because my other email got hacked
#1407 [16:48] <Owen> have you tried changing your email password?
#1408 [16:48] <MrPoofyWaffle> ...
#1409 [16:48] <MrPoofyWaffle> I just need to change it
#1410 [16:49] <MrPoofyWaffle> I forget the email I used
#1411 [16:49] <peru1996> so I just wait.. right?
#1412 [16:49] <peru1996> has anybody also had problems with the installation lately?
#1413 [16:50] <Owen> yeah, thats why im here too :(
#1414 [16:51] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#1415 [16:51] <Owen> i havent played minecraft in months and i decided to start playing it again and i noticed there was a new launcher so i deleted the old one and the new one wont work...
#1416 [16:51] <TuxedoCat> Oh
#1417 [16:51] <Anna> Owen, did it give two options to download?
#1418 [16:52] <Anna> a .exe and a .msi Maybe? Try the one you didn't pick
#1419 [16:53] * urielsalis_ [urielsalis_@notlogged] has quit. (Quit: ZNC - http://znc.in)
#1420 [16:54] <Anna> MrPoofyWaffle: Absol and AuBot are bots
#1421 [16:54] <TuxedoCat> Ok
#1422 [16:54] <urielsalis> Owen, what happens when you try?
#1423 [16:54] * Owen [Owen@notlogged] has quit. (Quit: Web client closed)
#1424 [16:54] <TuxedoCat> That's why absol spammed ads at me
#1425 [16:54] * Owen [Owen@notlogged] has joined #minecrafthelp
#1426 [16:54] <urielsalis> Owen, what happens when you try?
#1427 [16:54] <urielsalis> TuxedoCat, ads?
#1428 [16:55] <Anna> urielsalis: read above, re reinstalling mc with Owen
#1429 [16:55] <Owen> oh it kicked me out for some reason but im back now lol
#1430 [16:55] <peru1996> ANNA I LOVE YOU
#1431 [16:55] <peru1996> hahaha
#1432 [16:55] <Anna> Owen: how did you reinstall it? the launcher or the minecraft folder?
#1433 [16:55] <peru1996> that was my problem
#1434 [16:55] <urielsalis> Anna, oh
#1435 [16:55] <Anna> peru1996: the msi one? you're welcome
#1436 [16:55] <TuxedoCat> He sent me 4 random malware things
#1437 [16:55] <peru1996> there is a part in which it sais "other installing options", and I got the minecraft.exe from there
#1438 [16:55] <Owen> i installed it from minecraft.net, its minecraft.msi
#1439 [16:55] <peru1996> instead of the".msi" one
#1440 [16:56] <Anna> TuxedoCat: he was giving you information to help you
#1441 [16:56] <TuxedoCat> Was he now I pressed one and it opened up about 15 new tabs
#1442 [16:56] <Owen> i tried the .exe too and i just get the same message
#1443 [16:56] <urielsalis> Anna, did you tried AV?
#1444 [16:56] <Anna> Owen: how did you reinstall it?
#1445 [16:56] <Anna> urielsalis: what?
#1446 [16:57] * Owen [Owen@notlogged] has quit. (Client Quit)
#1447 [16:57] <urielsalis> Anna, unable to start the minecraft runtime enviroment, it might be av or wrong setting in the enviroment vars(rare)
#1448 [16:57] * Owen [Owen@notlogged] has joined #minecrafthelp
#1449 [16:57] <Anna> I haven't tried anything yet. Not sure how Owen reinstalled minecraft
#1450 [16:57] <Owen> i just downloaded it from the minecraft website
#1451 [16:58] <urielsalis> Owen, what antivirus you have?
#1452 [16:58] <Owen> i have an adblocker but no antivirus
#1453 [16:58] <urielsalis> Owen, can you download the alternate launcher from minecraft.net? Its under More platforms
#1454 [16:58] <urielsalis> Owen, minecraft.net/download *
#1455 [16:59] <Owen> the .exe?
#1456 [16:59] <urielsalis> Owen, https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
#1457 [17:00] <TuxedoCat> I pressed one of absol's link things and it opened up about 15 tabs
#1458 [17:01] <Owen> it requres java, and when i tried to update it yesterday, it didnt finish installing...
#1459 [17:01] <Anna> TuxedoCat: That doesn't seem right. Unless you pressed it 15 times. Did you follow Absol's instructions?
#1460 [17:02] <urielsalis> Owen, search for enviroment variables please
#1461 [17:02] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1462 [17:02] <Owen> how can i do that?
#1463 [17:02] <urielsalis> Owen, hmm, may be easier to teamviewer in this one
#1464 [17:02] <urielsalis> ??> Owen tools/teamviewer/quick-support
#1465 [17:03] <Absol> Owen: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#1466 [17:03] <Absol> Owen: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#1467 [17:03] <TuxedoCat> I pressed one of his links and it opened 10 - 15 tabs, however that does happen randomly every week or so ot might be a coincidence
#1468 [17:03] <Anna> TuxedoCat: likely a coincidence then. I'll get Absol to resend the instructions to you
#1469 [17:03] <TuxedoCat> Alright
#1470 [17:04] * Owen_ [Owen_@notlogged] has joined #minecrafthelp
#1471 [17:04] * zayden [zayden@notlogged] has joined #minecrafthelp
#1472 [17:04] <TuxedoCat> Thx
#1473 [17:04] * zayden [zayden@notlogged] has quit. (Client Quit)
#1474 [17:04] <Anna> ??> TuxedoCat av/adwcleaner
#1475 [17:04] <Absol> TuxedoCat: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1476 [17:04] <Absol> TuxedoCat: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1477 [17:05] * loamin [loamin@notlogged] has joined #minecrafthelp
#1478 [17:05] * loamin [loamin@notlogged] has quit. (Client Quit)
#1479 [17:05] <TuxedoCat> While I download it, random question, but why absol?
#1480 [17:06] <urielsalis> TuxedoCat, Absol is a bot
#1481 [17:06] <urielsalis> ??> Owen_ tools/teamviewer/quick-support
#1482 [17:06] <Absol> Owen_: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#1483 [17:06] <TuxedoCat> Ok but who came up with that name
#1484 [17:06] <Absol> Owen_: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#1485 [17:06] <Anna> No idea who decided the name
#1486 [17:06] <Anna> ?? bot
#1487 [17:06] <Absol> bot: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1488 [17:06] <Anna> Hm.
#1489 [17:06] <Anna> ?? bot/Absol
#1490 [17:07] <urielsalis> ?? bot/aubot
#1491 [17:07] <Absol> bot/aubot: AuBot is also a bot.
#1492 [17:07] <Owen> im confused haha, is everyone a bot?
#1493 [17:07] <urielsalis> Owen, no
#1494 [17:08] <TuxedoCat> Kno
#1495 [17:08] <Owen> oh ok lol
#1496 [17:08] <urielsalis> Owen, can you follow Absol instructions?
#1497 [17:08] <TuxedoCat> *no
#1498 [17:08] * Noots [Noots@notlogged] has joined #minecrafthelp
#1499 [17:08] * Noots [Noots@notlogged] has quit. (Client Quit)
#1500 [17:09] <Owen> what does teamviewer do?
#1501 [17:09] <TuxedoCat> Others kinda control/see your screen
#1502 [17:09] <urielsalis> Owen, it allows me to see your screen and control your mouse
#1503 [17:10] <TuxedoCat> Yeah that
#1504 [17:10] * Owen_ [Owen_@notlogged] has quit. (Quit: Web client closed)
#1505 [17:10] <TuxedoCat> Yeah....
#1506 [17:11] <Owen> im still here, im not sure why it said that
#1507 [17:11] <TuxedoCat> Ok....
#1508 [17:11] <TuxedoCat> Maybe its a different owen
#1509 [17:12] <TuxedoCat> Nope
#1510 [17:12] <TuxedoCat> It's the same Owen alright
#1511 [17:12] <urielsalis> TuxedoCat, we know
#1512 [17:12] <Owen> yeah maybe, but i dont think i saw anyone else with the same name join...
#1513 [17:13] * iiToxicReplays [iiToxicReplays@notlogged] has joined #minecrafthelp
#1514 [17:13] <urielsalis> Owen, both were from the same ip, so you may have opened two tabs
#1515 [17:13] <urielsalis> Owen, doesnt matter
#1516 [17:13] <TuxedoCat> It's the same id
#1517 [17:13] <TuxedoCat> Yeah
#1518 [17:13] <Owen> oh ok
#1519 [17:13] <urielsalis> Owen, did you downloaded teamviewer?
#1520 [17:15] * peru1996 [peru1996@notlogged] has quit. (Ping timeout: 195 seconds)
#1521 [17:15] <TuxedoCat> I deleted teamviewer, after my friend true to fix my pc, all he did was make it slower
#1522 [17:15] <Owen> is there any other way to fix the problem? no offence but teamviewer doesnt sound safe to use....
#1523 [17:15] <TuxedoCat> *trued
#1524 [17:15] <TuxedoCat> *TRIED
#1525 [17:15] * iiToxicReplays [iiToxicReplays@notlogged] has quit. (Client Quit)
#1526 [17:15] <urielsalis> Owen, sure, search Enviroment variables in the search bar
#1527 [17:16] <Owen> ok
#1528 [17:17] * BrandBuild [BrandBuild@notlogged] has quit. (Quit: Web client closed)
#1529 [17:17] <TuxedoCat> To be honest I wouldn't trust someone on a chat room with team viewer
#1530 [17:18] <Owen> exactly, no offence but anyone could be getting into my computer
#1531 [17:18] <TuxedoCat> Yeah
#1532 [17:18] <urielsalis> Owen, only people with your id and password while you have teamviewer open, and the password changes everytime you open it, and the version I gave you is limited so it doesnt open again or allow certain things
#1533 [17:18] <urielsalis> Owen, doesnt matter now. You opened enviroment variables?
#1534 [17:18] <Owen> ok i have environment variables
#1535 [17:19] <urielsalis> Owen, you see something called System enviroment variables?
#1536 [17:19] <urielsalis> Owen, it should be a button there
#1537 [17:20] <Owen> in system properties, i clicked environment variables and it opened another window
#1538 [17:20] <urielsalis> Owen, good, scroll down and tell me if you see something that is called "_JAVA_OPTIONS"
#1539 [17:20] <urielsalis> Owen, or similar
#1540 [17:21] <TuxedoCat> Is It like a requirement that you put the person's name before you say things to them
#1541 [17:21] <Owen> yeah i can see it, next to it it says "-Xmx1g - Xms1g"
#1542 [17:21] <urielsalis> TuxedoCat, nah, its just so people dont get confused, and it highlights it
#1543 [17:21] <urielsalis> Owen, you added that?
#1544 [17:21] <TuxedoCat> Oh yeah
#1545 [17:21] <TuxedoCat> Ok
#1546 [17:22] <urielsalis> TuxedoCat, also, we can be talking to multiple person at the same time, and multiple helpers, so its a good habit :P
#1547 [17:22] <TuxedoCat> Ok
#1548 [17:23] <urielsalis> Owen, can you delete that variable?
#1549 [17:23] * rocco [rocco@notlogged] has joined #minecrafthelp
#1550 [17:24] * rocco [rocco@notlogged] has quit. (Client Quit)
#1551 [17:24] <Owen> yeah i just deleted it
#1552 [17:24] <urielsalis> Owen, try to play now
#1553 [17:24] <Owen> ok
#1554 [17:26] <urielsalis> Owen, if it works please dont leave. This is a rare issue so we want as much info as we can get
#1555 [17:26] <TuxedoCat> Oooh sounds cool
#1556 [17:27] * Trippy_Panda14 [Trippy_Panda14@notlogged] has joined #minecrafthelp
#1557 [17:27] <Owen> ok, that must be why i found nothing online about it
#1558 [17:27] <TuxedoCat> Lol
#1559 [17:27] <Trippy_Panda14> it says something about graphic
#1560 [17:27] <urielsalis> Trippy_Panda14, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#1561 [17:27] <Trippy_Panda14> http://paste.ubuntu.com/16468929/
#1562 [17:28] <urielsalis> Trippy_Panda14, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 7 or use another PC or if you have a desktop PC, buy a new graphics card
#1563 [17:28] <urielsalis> Trippy_Panda14, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1564 [17:28] <Owen> it's still saying that there's a corruption.....
#1565 [17:28] <urielsalis> Owen, hmm
#1566 [17:28] <Trippy_Panda14> ?
#1567 [17:29] <urielsalis> Owen, now lets try reinstalling. Uninstall it and dont install it back till I say so
#1568 [17:29] <urielsalis> Owen, Then, follow Absol instructions
#1569 [17:29] <TuxedoCat> Follow that wall of text panda
#1570 [17:29] <TuxedoCat> XD
#1571 [17:29] <urielsalis> ??> Owen win/reinst
#1572 [17:29] <Absol> Owen: You may need to reinstall the locally installed files that Minecraft puts into place.
#1573 [17:29] <Absol> Owen: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1574 [17:29] <urielsalis> TuxedoCat, #Macros
#1575 [17:29] * loamin [loamin@notlogged] has joined #minecrafthelp
#1576 [17:29] <Owen> ok i will try it
#1577 [17:30] <TuxedoCat> Come on
#1578 [17:30] <TuxedoCat> You can do it owen!
#1579 [17:30] <TuxedoCat> XD
#1580 [17:31] <Trippy_Panda14> ;
#1581 [17:31] <Trippy_Panda14> ll
#1582 [17:31] <Trippy_Panda14> l
#1583 [17:31] <Trippy_Panda14> l
#1584 [17:31] * Absol kicked Trippy_Panda14 from #minecrafthelp (Reason: rippy_Panda14 :Stop spamming)
#1585 [17:32] <TuxedoCat> I'm going to go soon
#1586 [17:32] <TuxedoCat> And leave you people in peace XD
#1587 [17:33] <TuxedoCat> Good luck owen XD
#1588 [17:33] * jw28 [jw28@notlogged] has quit. (Ping timeout: 198 seconds)
#1589 [17:33] <Owen> i deleted everything apart from the saves and i still get the corruption.....
#1590 [17:33] <Owen> haha thanks :)
#1591 [17:33] <TuxedoCat> :)
#1592 [17:33] <urielsalis> Owen, now uninstall the launcher and redownload it
#1593 [17:33] <Owen> i hope it works soon
#1594 [17:34] <Owen> ok
#1595 [17:34] <urielsalis> Owen, and you will have to delete it again as you ran it
#1596 [17:34] <Owen> ok
#1597 [17:36] <Owen> it's installing now
#1598 [17:40] <Owen> im still getting the corruption
#1599 [17:40] <urielsalis> Owen, lets try again, download java from java.com and tell me what error you are getting while trying to install it
#1600 [17:40] <Owen> ok
#1601 [17:41] <Owen> version 8 update 91??
#1602 [17:41] <urielsalis> Owen, yes
#1603 [17:41] <Owen> ok
#1604 [17:42] * TuxedoCat [TuxedoCat@notlogged] has quit. (Ping timeout: 195 seconds)
#1605 [17:43] <Owen> it got right near the end of the install then i got an error
#1606 [17:43] <urielsalis> Owen, can you give me the error you get?
#1607 [17:45] <Owen> "Error: Could not create the Java Virtual Machine." "Error: A fatal exeption has occurred. Program will exit."
#1608 [17:46] <urielsalis> Owen, are you sure you deleted the variable?
#1609 [17:46] <urielsalis> Owen, not just cleared it
#1610 [17:46] <Owen> yeah im sure, but i will check it again
#1611 [17:47] * bw628 [bw628@notlogged] has joined #minecrafthelp
#1612 [17:47] <Owen> when i close the error that i just gave you, i get an error code: 1603
#1613 [17:47] <urielsalis> Owen, yeah, generic error. Can you make sure the variable is deleted?
#1614 [17:48] <Owen> yeah i will check it now
#1615 [17:49] <bw628> Hi, I've forgotten my email for my minecraft account. I'm not sure if I ever migrated to a Mojang account, but I vaguely remember doing so. I don't remember which email I used with the account, but I know some which are very likely to have been the email address for the account. Is there any way I can retrieve my email?
#1616 [17:49] <Owen> it came back, but i just deleted it again
#1617 [17:49] * kirby|gone is now known as mrkirby153
#1618 [17:49] <urielsalis> Owen, lets try playing again then
#1619 [17:49] <urielsalis> bw628, You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1620 [17:49] <urielsalis> bw628, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1621 [17:49] <Owen> will i need to clear the .minecraft folder again?
#1622 [17:49] <urielsalis> Owen, if you want
#1623 [17:50] <Owen> ok
#1624 [17:50] <Owen> nope, still getting the corruption
#1625 [17:51] <urielsalis> Owen, well, im out of ideas, you can try to make a thread in the forums tho
#1626 [17:51] <urielsalis> Owen, is weird that the invalid setting in getting recreated tho
#1627 [17:51] <urielsalis> Owen, wait
#1628 [17:51] <urielsalis> Owen, uninstall all versions of Java, then Minecraft, then install java FIRST, then reinstall Minecraft
#1629 [17:52] <Owen> ok i will reinstall both of them again but if it doesnt work, could you please help me set up a thread so i can make sure im giving people the right info?
#1630 [17:53] <urielsalis> Owen, you can ask in http://www.minecraftforum.net/meta/chat for how to make a thread
#1631 [17:54] <Owen> ok i will save the link and check it later
#1632 [17:56] * ray_ [ray_@notlogged] has joined #minecrafthelp
#1633 [17:58] <Owen> just reinstalled java and i got the same error, i will go and get minecraft too tho...
#1634 [18:00] * ray_ [ray_@notlogged] has quit. (Ping timeout: 195 seconds)
#1635 [18:01] <Owen> i have minecraft and i deleted the java variable again but every time i try to run minecraft it recreates the variable
#1636 [18:02] <Owen> actually, its not when i run minecraft, it recreated when i close the variable window and open it up again.... :/
#1637 [18:02] <urielsalis> Owen, I have some ideas, but teamviewer would really help
#1638 [18:03] <urielsalis> ??> Owen tools/teamviewer/quick-support
#1639 [18:03] <Absol> Owen: A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe
#1640 [18:03] <Absol> Owen: Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#1641 [18:03] <urielsalis> Owen, with just clicking your mouse, I lose control
#1642 [18:04] * totalGMS [totalGMS@notlogged] has joined #minecrafthelp
#1643 [18:04] <Owen> how do i know that you dont log onto my computer when its in hibernate/ sleep?
#1644 [18:05] <urielsalis> Owen, is the quick support version. Its portable and as soon as you close it, I cant enter anymore
#1645 [18:05] * christian2481 [christian2481@notlogged] has joined #minecrafthelp
#1646 [18:06] <christian2481> i keep getting an error in the game. i have uninstalled and reinstalled with no luck. Completely ignored arguments: [--nativeLauncherVersion, 301] [18:02:14] [Client thread/INFO]: Setting user: Christian2481 [18:02:16] [Client thread/INFO]: LWJGL Version: 2.9.4 [18:02:17] [Client thread/INFO]: Reloading ResourceManager: Default [18:02:18] [Sound Library Loader/INFO]: Starting up SoundSystem... [18:02:18] [Thread-5/INFO]: Initializing LWJGL OpenAL
#1647 [18:06] <urielsalis> christian2481, Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
#1648 [18:08] * totalGMS [totalGMS@notlogged] has quit. (Ping timeout: 195 seconds)
#1649 [18:08] <christian2481> i dont know how to do that. can you explain
#1650 [18:09] <urielsalis> christian2481, go to paste.ubuntu.com, copy all the text that you were going to paste here, put yout name and click Paste!, then give me the link it takes you to
#1651 [18:10] <Owen> so this is definetly safe to use?
#1652 [18:10] <urielsalis> Owen, should, just be wary of people that say you should leave while they work, thats the bad people
#1653 [18:11] * cheimus [cheimus@notlogged] has joined #minecrafthelp
#1654 [18:11] <Owen> but what happpens when i leave my computer in hibernate?
#1655 [18:11] <christian2481> http://paste.ubuntu.com/16469168/
#1656 [18:11] <urielsalis> Owen, if you hibernate, it saves everything to your disk and shuts down the pc. Meaning that is off
#1657 [18:12] <urielsalis> Owen, and if you close the program, you cant access it anymore
#1658 [18:12] <urielsalis> christian2481, Please start the game and navigate to "Options" then "Video Settings". Then Turn VBO(VBO, not View Bobbing) and Vsync ON.
#1659 [18:13] * Grilolx [Grilolx@notlogged] has joined #minecrafthelp
#1660 [18:13] * efrain21 [efrain21@notlogged] has joined #minecrafthelp
#1661 [18:13] <Grilolx> hey
#1662 [18:13] <efrain21> hol
#1663 [18:13] <urielsalis> hi Grilolx
#1664 [18:13] <efrain21> HOLA
#1665 [18:13] <urielsalis> hi efrain21
#1666 [18:13] <urielsalis> efrain21, english please
#1667 [18:13] <efrain21> nop
#1668 [18:13] <Grilolx> german
#1669 [18:13] <efrain21> ablo epañol
#1670 [18:13] <urielsalis> ??> efrain21 lang/es
#1671 [18:13] <Absol> efrain21: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1672 [18:14] <Grilolx> yo ablo aleman
#1673 [18:14] * Grilolx [Grilolx@notlogged] has quit. (Client Quit)
#1674 [18:14] <urielsalis> Grilolx, english please
#1675 [18:14] <efrain21> que ago aqui
#1676 [18:14] * christian2481 [christian2481@notlogged] has quit. (Quit: Web client closed)
#1677 [18:14] <urielsalis> efrain21, english please
#1678 [18:14] <efrain21> yes
#1679 [18:14] <efrain21> :v
#1680 [18:14] <urielsalis> efrain21, so, what do you need help with? :)
#1681 [18:15] <efrain21> yes
#1682 [18:15] <efrain21> :D
#1683 [18:15] <urielsalis> Owen?
#1684 [18:15] <efrain21> would you help me
#1685 [18:15] <urielsalis> efrain21, just ask
#1686 [18:16] <Owen> im still here, i was just afk...
#1687 [18:16] <urielsalis> Owen, did you downloaded teamviewer?
#1688 [18:16] <efrain21> because he does not my version of minecraft 1.7.2
#1689 [18:17] <urielsalis> efrain21, we only help with current releases here
#1690 [18:17] <urielsalis> efrain21, that is 1.9.4 right now
#1691 [18:17] <efrain21> ok
#1692 [18:18] * efrain21 [efrain21@notlogged] has quit. (Client Quit)
#1693 [18:18] <Owen> yeah i have it
#1694 [18:18] <urielsalis> ??> Owen tools/teamviewer/send-info
#1695 [18:19] <Absol> Owen: After you have downloaded and installed TeamViewer, send the helper your information by using this command, in here (without brackets): /msg <helper name> <teamviewer ID> <teamviewer password>
#1696 [18:19] <urielsalis> Owen, follow Absol instructions
#1697 [18:19] <urielsalis> Owen, helper_name is urielsalis
#1698 [18:25] <urielsalis> Owen?
#1699 [18:25] <Owen> i read online that teamviewer has an option that prevents you uninstaling it properly, are you sure this is safe?
#1700 [18:26] <urielsalis> Owen, you have to enable it manually, and that is only for the installed version. This is a portable version(meaning you dont need to uninstall it, you just delete it)
#1701 [18:26] <urielsalis> Owen, FAQ from them: https://www.teamviewer.com/en/help/335-are-the-quicksupport-qs-and-quickjoin-qj-modules-secure
#1702 [18:30] * Chris is now known as Kirito
#1703 [18:30] * helpmepls [helpmepls@notlogged] has joined #minecrafthelp
#1704 [18:30] <Owen> ok, so i just send the password to you?
#1705 [18:30] <urielsalis> Owen, the id and the password
#1706 [18:30] <urielsalis> Owen, using what Absol said so only I get it (this is a public chat)
#1707 [18:31] <Owen> ok
#1708 [18:31] <helpmepls> My update notes won't show in the launcher, and I try to connect to a server and is says java.nullpoint.exception:group
#1709 [18:31] <urielsalis> helpmepls, what antivirus you have?
#1710 [18:31] <helpmepls> idk
#1711 [18:31] <urielsalis> ??> helpmepls tools/hjt
#1712 [18:31] <Absol> helpmepls: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1713 [18:31] <Absol> helpmepls: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1714 [18:33] <helpmepls> http://paste.ubuntu.com/16469303/
#1715 [18:34] <urielsalis> helpmepls, uninstall Advanced SystemCare
#1716 [18:34] <helpmepls> okay
#1717 [18:34] <urielsalis> helpmepls, and BitRaider Mini-Support Service
#1718 [18:34] <urielsalis> helpmepls, and Mcafee is known to cause issues logging in and joining servers, only fix is to uninstall
#1719 [18:34] <urielsalis> ??> helpmepls av/mcafee/uninstall
#1720 [18:34] <Absol> helpmepls: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1721 [18:36] <helpmepls> uninstall BitRaider Mini-Support service?
#1722 [18:36] <urielsalis> helpmepls, yes
#1723 [18:36] <helpmepls> Ok
#1724 [18:37] * rekowan [rekowan@notlogged] has joined #minecrafthelp
#1725 [18:37] <helpmepls> Where do I uninstall it at? I can't find it
#1726 [18:38] <helpmepls> after uninstalling BitRaider, should I restart my computer?
#1727 [18:39] <urielsalis> helpmepls, run the mcfee tool, then restart
#1728 [18:39] <helpmepls> Okay, it's done I just clicked close. I'll be back if the problem isn't fixed, but thanks for the help
#1729 [18:41] * TjZomboy [TjZomboy@notlogged] has joined #minecrafthelp
#1730 [18:43] * helpmepls [helpmepls@notlogged] has joined #minecrafthelp
#1731 [18:44] <helpmepls> I'm back the problem is still not fixed
#1732 [18:44] <urielsalis> helpmepls, let me guess, it still crashes?
#1733 [18:44] * Tytt [Tytt@notlogged] has joined #minecrafthelp
#1734 [18:44] <Tytt> Hello
#1735 [18:44] <helpmepls> Well, no. My update notes are a blank white screen, and the server crashes and says a java error message.
#1736 [18:45] * dada_ [dada_@notlogged] has joined #minecrafthelp
#1737 [18:45] <urielsalis> ??> helpmepls av/mcafee/uninstall
#1738 [18:45] * Xeno [Xeno@notlogged] has joined #minecrafthelp
#1739 [18:45] <Absol> helpmepls: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1740 [18:45] <urielsalis> helpmepls, run that thing
#1741 [18:45] <urielsalis> hi Tytt
#1742 [18:45] <helpmepls> I did already
#1743 [18:45] <helpmepls> I restarted my computer because of it
#1744 [18:45] * dada__ [dada__@notlogged] has joined #minecrafthelp
#1745 [18:46] <Xeno> how do i fix the launcher problem?
#1746 [18:46] <Tytt> I cannot gain my transaction id for my account because i was a gift from a friend whom had died from a terminal illness what could i do ??
#1747 [18:46] * rekowan [rekowan@notlogged] has quit. (Ping timeout: 195 seconds)
#1748 [18:46] <TjZomboy> So, I tried to run Minecraft and it said that my pixel format wasn't accelerated. I'm not sure what that means, but I followed the necessary instructions to fix that. Now, my driver is as updated but Minecraft still crashes when I attempt to start it up and it continues to say that my Pixel Format is not accelerated...
#1749 [18:47] <urielsalis> Xeno, what problem?
#1750 [18:47] <urielsalis> Tytt, he gifted you a gift code or your account?
#1751 [18:47] <Tytt> Account
#1752 [18:48] <helpmepls> What do I do? I ran the program already
#1753 [18:48] * dada_ [dada_@notlogged] has quit. (Client Quit)
#1754 [18:48] <Xeno> when i started the launcher it say about some corrupted files on the download
#1755 [18:48] * cheimus [cheimus@notlogged] has quit. (Ping timeout: 195 seconds)
#1756 [18:48] <urielsalis> ??> Xeno win/reinst
#1757 [18:48] <Absol> Xeno: You may need to reinstall the locally installed files that Minecraft puts into place.
#1758 [18:48] <Absol> Xeno: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1759 [18:48] <urielsalis> Tytt, then it was never your account. Its against the minecraft TOS to sell or gift accounts
#1760 [18:48] <urielsalis> Tytt, you can email Mojang about it
#1761 [18:48] <urielsalis> Tytt, You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1762 [18:48] <urielsalis> Tytt, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1763 [18:49] <Tytt> How am i gooing to do that if my mate had died from a terminal illness
#1764 [18:49] <urielsalis> helpmepls, it ran succesfully?
#1765 [18:49] <urielsalis> Tytt, Email Mojang, we dont have account info here
#1766 [18:49] <helpmepls> The program did yes
#1767 [18:49] <helpmepls> not Minecraft
#1768 [18:50] <urielsalis> helpmepls, and you restarted your pc?
#1769 [18:50] <helpmepls> Yes I did
#1770 [18:50] <urielsalis> ??> helpmepls tools/hjt
#1771 [18:50] <Absol> helpmepls: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
#1772 [18:50] <Absol> helpmepls: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1773 [18:50] <urielsalis> helpmepls, make a new one
#1774 [18:50] <helpmepls> What?
#1775 [18:50] <helpmepls> Make a new what
#1776 [18:51] <urielsalis> helpmepls, HJT report
#1777 [18:51] <Xeno> now it stoped working...
#1778 [18:51] <helpmepls> http://paste.ubuntu.com/16469434/
#1779 [18:52] <Tytt> So basically your saying if my mum bought me account and she passsed away it wouldnt be mine
#1780 [18:52] <urielsalis> helpmepls, hmm BitRaider is still there
#1781 [18:52] <urielsalis> Tytt, if she bought it to your email, its yours, else its not
#1782 [18:52] <helpmepls> I don't know where it is to uninstall
#1783 [18:52] <urielsalis> Tytt, and that what gift codes are for
#1784 [18:52] <urielsalis> helpmepls, Control panel, remove programs
#1785 [18:52] <Tytt> True
#1786 [18:53] <Xeno> redownloading...
#1787 [18:53] * italo [italo@notlogged] has joined #minecrafthelp
#1788 [18:53] <Tytt> My account is old though i migrate it to my email a long time ago i didnt migrate until
#1789 [18:53] <Owen> thanks for the help :)
#1790 [18:53] <urielsalis> Tytt, lets see it another way
#1791 [18:53] <Tytt> 2015 on the 13th on december
#1792 [18:54] <urielsalis> Tytt, I steal your unmigrated account and migrate it to my email. Then when you get it back, I email Mojang saying that X gave it to me. The TOS is there to cover themselves
#1793 [18:54] <urielsalis> Tytt, email them, but without a transaction ID I cant guarantee they will answer
#1794 [18:54] <urielsalis> Tytt, You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1795 [18:54] <urielsalis> Tytt, You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1796 [18:55] * Owen [Owen@notlogged] has left #minecrafthelp
#1797 [18:55] <Tytt> I cam provide old username and password for it
#1798 [18:55] <urielsalis> Tytt, we dont have account access here
#1799 [18:55] <urielsalis> Tytt, only them can help you with account issues
#1800 [18:56] <Xeno> and now cant unpack the launcher
#1801 [18:56] <Tytt> I know im just suggesting stuff
#1802 [18:56] <urielsalis> Tytt, and this is a public channel so posting passwords is not a good idea
#1803 [18:56] <urielsalis> Xeno, can you give me the full error message?
#1804 [18:57] * sneezing_panda [sneezing_panda@notlogged] has joined #minecrafthelp
#1805 [18:57] <TjZomboy> So, I tried to run Minecraft and it said that my pixel format wasn't accelerated. So I followed the necessary instructions to fix that. Now, my graphics driver is as updated but Minecraft still crashes when I attempt to start it up and it continues to say that my Pixel Format is not accelerated...
#1806 [18:57] <urielsalis> TjZomboy, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#1807 [18:57] <TjZomboy> Thaank you
#1808 [18:57] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1809 [18:58] * dylanYT45 [dylanYT45@notlogged] has joined #minecrafthelp
#1810 [18:59] <Xeno> Unable to start the Minecraft Runtime Environment. This is most likly caused by a corruption. Please try to reinstall Minecraft.
#1811 [18:59] <urielsalis> Xeno, what antivirus you have?
#1812 [18:59] * dylanYT45 [dylanYT45@notlogged] has quit. (Client Quit)
#1813 [18:59] <Xeno> Kaspersky
#1814 [19:00] <urielsalis> Xeno, hmm, can you open Enviroment Settings?
#1815 [19:00] <helpmepls> Ok bitraider is uninstalled
#1816 [19:00] <helpmepls> restart and try mc again?
#1817 [19:00] <urielsalis> helpmepls, restart your pc and try to playagain
#1818 [19:00] <Xeno> how?
#1819 [19:00] <helpmepls> okay thanks for the help (again)
#1820 [19:00] * thepanda [thepanda@notlogged] has joined #minecrafthelp
#1821 [19:00] * italo [italo@notlogged] has quit. (Quit: Web client closed)
#1822 [19:01] * urielsalis tips hat
#1822 [19:01] <urielsalis> Xeno, search for it in the search bar
#1823 [19:01] <thepanda> i have a problem getting into the Minecraft app
#1824 [19:02] <urielsalis> thepanda, what problem?
#1825 [19:02] <Xeno> not in my founds
#1826 [19:02] <thepanda> whenever I double click the app with my mouse then something telling me theres some issues with the Minecraft app
#1827 [19:02] <Xeno> like tell me what file to click
#1828 [19:02] <Xeno> to it
#1829 [19:02] <TjZomboy> http://paste.ubuntu.com/16469505/ that's what I got
#1830 [19:03] <urielsalis> Xeno, you have to search for it, its not a file
#1831 [19:03] <Xeno> name?
#1832 [19:03] <urielsalis> TjZomboy, download and install https://downloadcenter.intel.com/download/20601/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1833 [19:03] <urielsalis> Xeno, Enviroment Variables
#1834 [19:03] <thepanda> im game doesnt like me ;-;
#1835 [19:04] <thepanda> mine is a windows 10
#1836 [19:04] * helpmepls [helpmepls@notlogged] has quit. (Ping timeout: 195 seconds)
#1837 [19:04] <Tytt> Ok i have sent hopefully this is enough to get my account back as it really upsetting me because it was a gift from friend who died recently
#1838 [19:04] <thepanda> aw ;-;
#1839 [19:05] <Tytt> Like i been trying to get it back i have cryed loads because of it
#1840 [19:05] <thepanda> and whenever i double click the game it says " threat has been detected"
#1841 [19:05] <thepanda> its coming from the computer itself
#1842 [19:06] <urielsalis> thepanda, that doesnt seem Minecraft related
#1843 [19:06] <urielsalis> thepanda, I would ask a profesional
#1844 [19:07] <Xeno> not there
#1845 [19:07] <thepanda> ;-; sorry but i just played on it like for an hour when i first got it then kaboom game not working anymore
#1846 [19:07] <Tytt> Urielsalis i would like to say huge thank you for your support aswell i know your busy alot but thank you
#1847 [19:07] <Xeno> in the files
#1848 [19:07] * urielsalis tips hat
#1848 [19:07] <Tytt> 😂
#1849 [19:07] <urielsalis> Xeno, what do you see when you put Enviroment Variables ?
#1850 [19:07] <Xeno> btw my is windows 10
#1851 [19:08] <urielsalis> Xeno, I know
#1852 [19:08] <thepanda> mine ish windows 10 too
#1853 [19:08] * TjZomboy [TjZomboy@notlogged] has quit. (Ping timeout: 195 seconds)
#1854 [19:08] <Tytt> Mines mac osx
#1855 [19:08] <thepanda> dell
#1856 [19:08] <Xeno> No files in shearch
#1857 [19:08] <Xeno> cause i look in my files twice
#1858 [19:09] <urielsalis> Xeno, again, its not a file
#1859 [19:09] <urielsalis> Xeno, search it on Cortana
#1860 [19:09] <thepanda> how do i seek help then
#1861 [19:09] * Tytt [Tytt@notlogged] has quit. (Quit: Web client closed)
#1862 [19:09] <urielsalis> thepanda, in a computer shop?
#1863 [19:09] <thepanda> as in?
#1864 [19:09] <Xeno> well it went on bing
#1865 [19:09] <Xeno> i asked it so it lead me to bing
#1866 [19:10] <urielsalis> Xeno, dont press enter
#1867 [19:10] <urielsalis> Xeno, just see what it shows up
#1868 [19:10] <thepanda> well this isnt helping me
#1869 [19:10] <thepanda> imma quit
#1870 [19:10] <Xeno> found it on control panel
#1871 [19:11] <urielsalis> Xeno, good! now it should open a dialog
#1872 [19:11] <urielsalis> Xeno, in thhere, click the enviroment variables button
#1873 [19:11] <Xeno> ok
#1874 [19:11] <urielsalis> Xeno, then look for _JAVA_OPTIONS
#1875 [19:11] <Xeno> yea
#1876 [19:13] <urielsalis> Xeno, what does it say?
#1877 [19:13] * Vishwajith [Vishwajith@notlogged] has joined #minecrafthelp
#1878 [19:13] <Vishwajith> HI.
#1879 [19:14] <urielsalis> hi Vishwajith
#1880 [19:14] <Vishwajith> I have downloaded Minecraft PE on my android tablet and it works fine. Although, Windows 10 PC is supposed to be compatible with this and I cannot link my android's Minecraft with Windows 10 on my PC.
#1881 [19:14] <Vishwajith> How do I do that>
#1882 [19:15] <urielsalis> Vishwajith, they arent compatible as far as im know
#1883 [19:15] <Vishwajith> Do you have any supporting article or documents on this?
#1884 [19:16] <Xeno> oh i see
#1885 [19:16] <Xeno> im going to fix it
#1886 [19:16] <urielsalis> Vishwajith, not sure, we sort of specialize in the PC version
#1887 [19:17] <urielsalis> Xeno, what does _JAVA_OPTIONS say?
#1888 [19:17] * javi [javi@notlogged] has joined #minecrafthelp
#1889 [19:17] <Vishwajith> Am I speaking to Robot?
#1890 [19:17] <urielsalis> Vishwajith, nope
#1891 [19:17] <Vishwajith> Your reply seems to be the same.
#1892 [19:18] <Vishwajith> So, is it going to work?
#1893 [19:18] <urielsalis> Vishwajith, only messages starting with your name are for you
#1894 [19:18] <Xeno> i just found out i didn't install java...
#1895 [19:18] <urielsalis> Vishwajith, and as I said, you are better making a thread in the forums, we sorta specialize in the pc version here
#1896 [19:18] * Jake [Jake@notlogged] has quit. (Quit: Connection closed for inactivity)
#1897 [19:19] <Xeno> now i feel stupied
#1898 [19:19] * helpmepls [helpmepls@notlogged] has joined #minecrafthelp
#1899 [19:19] <helpmepls> Hey I'm back it still won't work
#1900 [19:20] <Vishwajith> What do I do now?
#1901 [19:20] <Xeno> but thank u urielsalis very much.
#1902 [19:21] * Arma [Arma@notlogged] has joined #minecrafthelp
#1903 [19:21] <helpmepls> My update notes still aren't there, still a white screen.
#1904 [19:21] <Vishwajith> Hey! What's wrong with you.
#1905 [19:21] <Arma> Hello, my problem is that when I log into Minecraft, it says I can only play the demo version. Even though I purchased the game years ago.
#1906 [19:22] <Vishwajith> I need only one guy to help. Not multiple
#1907 [19:22] * fernandohiram [fernandohiram@notlogged] has joined #minecrafthelp
#1908 [19:23] <Vishwajith> What??
#1909 [19:23] * X_TorresGamer_X [X_TorresGamer_X@notlogged] has joined #minecrafthelp
#1910 [19:24] * Vishwajith [Vishwajith@notlogged] has quit. (Quit: Web client closed)
#1911 [19:24] * helpmepls [helpmepls@notlogged] has quit. (Ping timeout: 195 seconds)
#1912 [19:25] * helpmepls [helpmepls@notlogged] has joined #minecrafthelp
#1913 [19:26] <helpmepls> I want to play on my servers :( nothing works.......
#1914 [19:26] <helpmepls> java.lang.nullpointexception:group
#1915 [19:27] * kyle [kyle@notlogged] has joined #minecrafthelp
#1916 [19:27] * X_TorresGamer_X [X_TorresGamer_X@notlogged] has quit. (Ping timeout: 195 seconds)
#1917 [19:27] * fernandohiram [fernandohiram@notlogged] has quit. (Ping timeout: 195 seconds)
#1918 [19:27] <kyle> hello?\
#1919 [19:28] <helpmepls> Can anyone tell me how to fix my update note screen and my server issue?
#1920 [19:28] * Arma [Arma@notlogged] has quit. (Quit: Web client closed)
#1921 [19:30] * FRANCO [FRANCO@notlogged] has joined #minecrafthelp
#1922 [19:31] <helpmepls> Is anyone there?
#1923 [19:31] * kyle [kyle@notlogged] has quit. (Ping timeout: 195 seconds)
#1924 [19:33] * MrPoofyWaffle [MrPoofyWaffle@notlogged] has quit. (Quit: Web client closed)
#1925 [19:36] * Arma [Arma@notlogged] has joined #minecrafthelp
#1926 [19:37] <Arma> Hello. My problem is when I tried to log in to my minecraft account, it said it was migrated and told me to use my email. So I used my email, and now it says I can only play demo. And I have purchased Minecraft several years ago.
#1927 [19:38] <helpmepls> no one seems to even be here
#1928 [19:43] * GokuGamer [GokuGamer@notlogged] has joined #minecrafthelp
#1929 [19:47] * GokuGamer [GokuGamer@notlogged] has quit. (Client Quit)
#1930 [19:51] * FRANCO [FRANCO@notlogged] has quit. (Ping timeout: 195 seconds)
#1931 [19:51] * Grr [Grr@notlogged] has joined #minecrafthelp
#1932 [19:51] <Grr> Hello?
#1933 [19:52] <Grr> I have a question on ""Migrating my Minecraft account to a Different Email"" so i can login and change my skin. How in the world do I do that?
#1934 [19:54] * slmrojo [slmrojo@notlogged] has joined #minecrafthelp
#1935 [19:54] <helpmepls> Grr no one is here to help
#1936 [19:54] * Arma [Arma@notlogged] has joined #minecrafthelp
#1937 [19:54] <Arma> Hello. My problem is when I tried to log in to my minecraft account, it said it was migrated and told me to use my email. So I used my email, and now it says I can only play demo. And I have purchased Minecraft several years ago.
#1938 [19:56] * Jake [Jake@notlogged] has joined #minecrafthelp
#1939 [19:56] <Jake> anyone here
#1940 [19:57] <Jake> ?
#1941 [19:57] <Jake> a
#1942 [19:58] * Jake [Jake@notlogged] has quit. (Client Quit)
#1943 [19:58] * Jake [Jake@notlogged] has joined #minecrafthelp
#1944 [19:58] * Arma [Arma@notlogged] has quit. (Ping timeout: 195 seconds)
#1945 [19:58] * helpmepls [helpmepls@notlogged] has quit. (Ping timeout: 195 seconds)
#1946 [19:58] <Jake> anyone here
#1947 [19:58] <slmrojo> Jake, what do you need help with?
#1948 [19:59] <Jake> im trying to change the email to my mojang account
#1949 [19:59] <slmrojo> yes?
#1950 [20:00] <Jake> when i try to change a skin or something it brings up security questions and i havent answered those in 3 years so i forgot the answer to them when i try to reset my questions it sends it to the email linked with it but that email doesnt work anymore
#1951 [20:01] <Jake> hello?
#1952 [20:01] <slmrojo> If you still have the transaction key you can contact mojang about it, other than that idk, sorry I don't know a ton
#1953 [20:02] <Jake> no i dont have that
#1954 [20:02] <Jake> can you get someone in here that can answer or help me with this
#1955 [20:02] <slmrojo> be patient
#1956 [20:02] <mattym> ;.,/.///////////////pp;p;'';
#1957 [20:03] <slmrojo> thanks for the help mattym
#1958 [20:03] * Grr [Grr@notlogged] has quit. (Ping timeout: 195 seconds)
#1959 [20:04] <Jake> ??
#1960 [20:04] <Jake> umm??
#1961 [20:05] * Shieldudaram [Shieldudaram@notlogged] has joined #minecrafthelp
#1962 [20:05] <Shieldudaram> hey
#1963 [20:05] <GreyVulpine> Jake - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1964 [20:05] <Shieldudaram> so my account has been hacked and mojang hasnt yet responded to any of my messages.
#1965 [20:05] <Shieldudaram> i dont know what to do
#1966 [20:05] <GreyVulpine> Jake - Explain your situation, include as much information of when you purchased it, what you used to purchase it with, and any other relevant information.
#1967 [20:05] <GreyVulpine> Shieldudaram - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1968 [20:05] * Gabriel [Gabriel@notlogged] has joined #minecrafthelp
#1969 [20:05] <GreyVulpine> Shieldudaram - There's nothing we can do about it here, wait for a response from Mojang.
#1970 [20:05] * Xeno [Xeno@notlogged] has quit. (Ping timeout: 195 seconds)
#1971 [20:05] <Shieldudaram> i had a minecraft account, and the hacker migrated it and i cant do anything
#1972 [20:06] <Shieldudaram> okay thanks grey
#1973 [20:06] * Gabriel [Gabriel@notlogged] has quit. (Client Quit)
#1974 [20:11] * Shieldudaram [Shieldudaram@notlogged] has quit. (Quit: Web client closed)
#1975 [20:13] * DonutsForDays [DonutsForDays@notlogged] has joined #minecrafthelp
#1976 [20:14] <DonutsForDays> DonutsForDays: guys I was told to do a lot of stuff now I have this http://paste.ubuntu.com/16470113/ what do I do?
#1977 [20:14] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 198 seconds)
#1978 [20:15] <DonutsForDays> What does that mean?
#1979 [20:15] * PrestonRex [PrestonRex@notlogged] has joined #minecrafthelp
#1980 [20:15] * DonutsForDays [DonutsForDays@notlogged] has quit. (Client Quit)
#1981 [20:16] <PrestonRex> Microsoft Windows basically forced a Windows 10 update on us, and afterwards MineCraft will not work. It keeps crashing it says something about the video drivers. Everytime I try to install a new video driver from Intel, it bombs with unknown error.
#1982 [20:16] <PrestonRex> Here is the ubuntu paste from the dxdiag. http://paste.ubuntu.com/16470117/
#1983 [20:20] <GreyVulpine> PrestonRex - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#1984 [20:22] <PrestonRex> Thanks
#1985 [20:27] * miguel789 [miguel789@notlogged] has joined #minecrafthelp
#1986 [20:27] * miguel789 [miguel789@notlogged] has quit. (Client Quit)
#1987 [20:28] * alan150 [alan150@notlogged] has joined #minecrafthelp
#1988 [20:28] * alan150 [alan150@notlogged] has quit. (Client Quit)
#1989 [20:33] * alan150 [alan150@notlogged] has joined #minecrafthelp
#1990 [20:33] * alan150 [alan150@notlogged] has quit. (Client Quit)
#1991 [20:38] * jw28 [jw28@notlogged] has joined #minecrafthelp
#1992 [20:42] * antrimz [antrimz@notlogged] has joined #minecrafthelp
#1993 [20:42] * kaylaine [kaylaine@notlogged] has joined #minecrafthelp
#1994 [20:43] <antrimz> Hey all is this a place to get help with the windows 10 pixel format issue?
#1995 [20:43] * juan [juan@notlogged] has joined #minecrafthelp
#1996 [20:43] <urielsalis> antrimz, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#1997 [20:43] <antrimz> http://paste.ubuntu.com/16470391/
#1998 [20:43] * juan [juan@notlogged] has quit. (Client Quit)
#1999 [20:44] <antrimz> i have a fresh install of windows 10 64 bit, updated java, updated the intel driver, out of ideas
#2000 [20:45] <urielsalis> antrimz, one moment
#2001 [20:45] <antrimz> cool, just filling in the facts
#2002 [20:45] <urielsalis> antrimz, you had Windows XP/Vista before?
#2003 [20:46] * kaylaine [kaylaine@notlogged] has quit. (Ping timeout: 195 seconds)
#2004 [20:46] <antrimz> the drive i am using is new i performed a fresh install of 10 64 bit on it its a 1tb drive
#2005 [20:46] <urielsalis> antrimz, you had Windows XP/vista before?
#2006 [20:47] <antrimz> i have used it before yes
#2007 [20:47] <urielsalis> antrimz, in that pc? Before the fresh install
#2008 [20:47] * gusjn [gusjn@notlogged] has joined #minecrafthelp
#2009 [20:47] <antrimz> this pc previously had xp on it
#2010 [20:48] <urielsalis> antrimz, indeed, you can only go as higher as Windows 7 on that pc
#2011 [20:48] <urielsalis> antrimz, as intel hasnt updated your graphics card for newer Windows releases (Last update was 2009)
#2012 [20:48] <urielsalis> antrimz, you will have to fresh install Windows 7, or get a new graphics card(only if you have a desktop)
#2013 [20:49] <antrimz> does that txt give you all that info? i didnt look at all of it
#2014 [20:49] <urielsalis> antrimz, most, you can see it yourself here http://www.intel.com/content/www/us/en/support/graphics-drivers/graphics-drivers-for-intel-82q965-graphics-and-memory-controller-hub-gmch.html
#2015 [20:49] <antrimz> its an ultra slim line, no room for an external card
#2016 [20:49] * RonaldGome2 [RonaldGome2@notlogged] has joined #minecrafthelp
#2017 [20:49] <urielsalis> antrimz, so your only option is Windows 7, or use another pc
#2018 [20:50] <RonaldGome2> Hola cuando recibire mi juego ?
#2019 [20:50] <urielsalis> ??> RonaldGome2 lang/es
#2020 [20:50] <Absol> RonaldGome2: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2021 [20:50] <antrimz> ugh. my kids are gonna be so mad. thanks so much for youe help
#2022 [20:50] * urielsalis tips hat
#2022 [20:50] <RonaldGome2> when I receive my game
#2023 [20:51] <urielsalis> RonaldGome2, what do you mean?
#2024 [20:51] <antrimz> so the windows 7 driver would not work?
#2025 [20:51] <RonaldGome2> I bought my minecraft game and not get me
#2026 [20:52] <urielsalis> antrimz, Im..not sure..., I generally dont like to mess up with drivers as fixing it remotely is hard
#2027 [20:52] * ThecakeisaSPACE [ThecakeisaSPACE@notlogged] has joined #minecrafthelp
#2028 [20:52] <urielsalis> antrimz, maybe a computer shop can help you? But most likely it will not work
#2029 [20:52] <urielsalis> RonaldGome2, what is your username?
#2030 [20:52] <RonaldGome2> RonaldGome2
#2031 [20:52] <antrimz> i will let you know in a minute
#2032 [20:53] <urielsalis> RonaldGome2, where did you bought Minecraft?
#2033 [20:53] * ThecakeisaSPACE [ThecakeisaSPACE@notlogged] has quit. (Client Quit)
#2034 [20:53] <RonaldGome2> on the official website
#2035 [20:54] <urielsalis> RonaldGome2, minecraft.net?
#2036 [20:54] <RonaldGome2> yes
#2037 [20:54] <urielsalis> RonaldGome2, and you are sure the payment processed?
#2038 [20:54] * Joey [Joey@notlogged] has joined #minecrafthelp
#2039 [20:55] <RonaldGome2> Yes Love
#2040 [20:55] <urielsalis> RonaldGome2, then you will have to email Mojang
#2041 [20:55] <urielsalis> RonaldGome2, You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2042 [20:55] <urielsalis> RonaldGome2, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2043 [20:55] * Joey is now known as Guest64197
#2044 [20:55] <Guest64197> Hi, I am having a problem loading into my friends world on the Xbox one
#2045 [20:55] * BlueStoner [BlueStoner@notlogged] has joined #minecrafthelp
#2046 [20:55] <urielsalis> Guest64197, you are better off making a thread in the forums, we sort of specialize in the pc version here
#2047 [20:56] <urielsalis> Guest64197, minecraftforums.net
#2048 [20:56] <BlueStoner> I never made a fourm account
#2049 [20:56] <RonaldGome2> will you be my girlfriend ?
#2050 [20:56] * Guest64197 [Guest64197@notlogged] has quit. (Client Quit)
#2051 [20:56] <urielsalis> RonaldGome2, im male
#2052 [20:57] <BlueStoner> hello?
#2053 [20:57] <urielsalis> hi BlueStoner
#2054 [20:57] <RonaldGome2> Oh oh
#2055 [20:57] <BlueStoner> ok who here is from mojang?
#2056 [20:57] <urielsalis> BlueStoner, nobody
#2057 [20:57] <urielsalis> BlueStoner, we are all volunteers.
#2058 [20:57] <BlueStoner> who can help me then
#2059 [20:57] <urielsalis> BlueStoner, just ask :)
#2060 [20:57] <BlueStoner> well
#2061 [20:57] * antrimz [antrimz@notlogged] has quit. (Ping timeout: 195 seconds)
#2062 [20:58] <RonaldGome2> who wants to fuck ?
#2063 [20:58] <Absol> RonaldGome2: Please keep it civil
#2064 [20:58] <BlueStoner> ok
#2065 [20:58] <BlueStoner> well
#2066 [20:58] <RonaldGome2> Not
#2067 [20:58] <urielsalis> RonaldGome2, you need further assistance?
#2068 [20:58] <BlueStoner> i forgot my email and my password
#2069 [20:59] <RonaldGome2> no fuck me
#2070 [20:59] * Absol kicked RonaldGome2 from #minecrafthelp (Reason: onaldGome2 :Keep it civilized, you are just a human)
#2071 [20:59] <urielsalis> BlueStoner, can you look for a email from Mojang in all your emails?
#2072 [20:59] <BlueStoner> i only have two
#2073 [20:59] <BlueStoner> but i don't get the email
#2074 [20:59] <urielsalis> BlueStoner, in that case, you will have to email Mojang
#2075 [20:59] <urielsalis> BlueStoner, You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2076 [20:59] <urielsalis> BlueStoner, How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#2077 [20:59] <BlueStoner> and i remember logging in with one, but that one is not getting the email
#2078 [20:59] <BlueStoner> I'm 10 years old btw my mother wont even attempt to get it back
#2079 [21:00] <BlueStoner> the transaction ID
#2080 [21:00] <BlueStoner> she wont even try :(
#2081 [21:00] <urielsalis> BlueStoner, sorry, but we dont have account access here so thats your only option
#2082 [21:00] <BlueStoner> yea
#2083 [21:00] * marbotaqua123 [marbotaqua123@notlogged] has joined #minecrafthelp
#2084 [21:01] * marbotaqua123 [marbotaqua123@notlogged] has quit. (Client Quit)
#2085 [21:01] <BlueStoner> btw just saying once i had played a game and when i went to retrieve my password back
#2086 [21:02] <BlueStoner> it was like "please login to contact customer support"
#2087 [21:02] <BlueStoner> that wasn't minecraft though
#2088 [21:02] * antrimz [antrimz@notlogged] has joined #minecrafthelp
#2089 [21:03] <BlueStoner> so bye
#2090 [21:04] <antrimz> urielsalis - the windows 7 driver worked! thanks for the link!!
#2091 [21:04] <urielsalis> antrimz, good! Noted for the future!
#2092 [21:05] <antrimz> now of course i got an error because i downloaded the 64 bit java thinking that would help
#2093 [21:05] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 198 seconds)
#2094 [21:07] * BlueStoner [BlueStoner@notlogged] has quit. (Quit: http://www.kiwiirc.com/ - A hand crafted IRC client)
#2095 [21:08] * leonardo [leonardo@notlogged] has joined #minecrafthelp
#2096 [21:08] * leonardo [leonardo@notlogged] has quit. (Client Quit)
#2097 [21:10] * bildramer [bildramer@notlogged] has quit. (Ping timeout: 190 seconds)
#2098 [21:13] * grantjr [grantjr@notlogged] has joined #minecrafthelp
#2099 [21:13] * bobi [bobi@notlogged] has joined #minecrafthelp
#2100 [21:14] * Jake [Jake@notlogged] has joined #minecrafthelp
#2101 [21:15] * alexjoshi1 [alexjoshi1@notlogged] has joined #minecrafthelp
#2102 [21:15] * alexjoshi1 [alexjoshi1@notlogged] has joined #minecrafthelp
#2103 [21:16] * alexjoshi1 [alexjoshi1@notlogged] has left #minecrafthelp
#2104 [21:16] * bobi [bobi@notlogged] has quit. (Client Quit)
#2105 [21:18] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#2106 [21:18] * gusjn [gusjn@notlogged] has quit. (Ping timeout: 195 seconds)
#2107 [21:19] * grantjr [grantjr@notlogged] has quit. (Quit: Web client closed)
#2108 [21:30] * Deathmachine117 [Deathmachine117@notlogged] has joined #minecrafthelp
#2109 [21:32] * Deathmachine117 [Deathmachine117@notlogged] has quit. (Client Quit)
#2110 [21:32] * Deathmachine117 [Deathmachine117@notlogged] has joined #minecrafthelp
#2111 [21:34] * xales [xales@notlogged] has joined #minecrafthelp
#2112 [21:38] <Deathmachine117> I need help with minecraft 1.9 crash report open gl driver out of date
#2113 [21:39] <Deathmachine117> i need support if you can help me
#2114 [21:40] * josep [josep@notlogged] has joined #minecrafthelp
#2115 [21:40] * antrimz [antrimz@notlogged] has joined #minecrafthelp
#2116 [21:40] * antrimz [antrimz@notlogged] has joined #minecrafthelp
#2117 [21:41] * josep [josep@notlogged] has left #minecrafthelp
#2118 [21:42] * EpicGK [EpicGK@notlogged] has joined #minecrafthelp
#2119 [21:42] <antrimz> hey guys! keep coming up with a java error. fresh install windows 10. what information do you need?
#2120 [21:43] <antrimz> EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000019cb55ec, pid=5012, tid=1956
#2121 [21:45] <Deathmachine117> open gl support
#2122 [21:45] * EpicGK [EpicGK@notlogged] has quit. (Ping timeout: 195 seconds)
#2123 [21:45] <antrimz> sorry not sure what that is
#2124 [21:47] <Deathmachine117> it is this: https://www.opengl.org/discussion_boards/showthread.php/176860-OpenGL-3-0
#2125 [21:47] * mrgingerboiplayz [mrgingerboiplayz@notlogged] has joined #minecrafthelp
#2126 [21:49] <antrimz> so are you saying this is related to my graphics card?
#2127 [21:50] * hyroogt [hyroogt@notlogged] has joined #minecrafthelp
#2128 [21:51] <hyroogt> # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_UNCAUGHT_CXX_EXCEPTION (0xe06d7363) at pc=0x7c812fd3, pid=3600, tid=2856 # # JRE version: Java(TM) SE Runtime Environment (8.0_91-b14) (build 1.8.0_91-b14) # Java VM: Java HotSpot(TM) Client VM (25.91-b14 mixed mode windows-x86 ) # Problematic frame: # C [kernel32.dll+0x12fd3] # # Failed to write core dump. Minidumps are not enabled by default o
#2129 [21:52] * antrimz_ [antrimz_@notlogged] has joined #minecrafthelp
#2130 [21:52] * antrimz [antrimz@notlogged] has quit. (Quit: Web client closed)
#2131 [21:52] * antrimz_ [antrimz_@notlogged] has quit. (Client Quit)
#2132 [21:53] <hyroogt> also i need help with the lag on the game its too laggy
#2133 [21:54] <Deathmachine117> for some reason my pc says its opengl driver is out of date
#2134 [21:54] <hyroogt> same here
#2135 [21:54] <Deathmachine117> oh great when you get the info you need tellme ok
#2136 [21:55] <hyroogt> ok
#2137 [21:59] <Deathmachine117> tell me at BmanHopi2013@gmail.com if you resolved your problem and send it to me so i can fix it to
#2138 [22:00] <hyroogt> ok no problem
#2139 [22:01] <Deathmachine117> thanks
#2140 [22:01] <hyroogt> welcome
#2141 [22:05] * rafael022 [rafael022@notlogged] has joined #minecrafthelp
#2142 [22:07] <Deathmachine117> peace out
#2143 [22:08] <hyroogt> later
#2144 [22:08] <hyroogt> later
#2145 [22:08] * rafael022 [rafael022@notlogged] has left #minecrafthelp
#2146 [22:09] * katerin [katerin@notlogged] has joined #minecrafthelp
#2147 [22:10] * Deathmachine117 [Deathmachine117@notlogged] has quit. (Ping timeout: 195 seconds)
#2148 [22:17] <hyroogt> # # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_UNCAUGHT_CXX_EXCEPTION (0xe06d7363) at pc=0x7c812fd3, pid=3600, tid=2856 # # JRE version: Java(TM) SE Runtime Environment (8.0_91-b14) (build 1.8.0_91-b14) # Java VM: Java HotSpot(TM) Client VM (25.91-b14 mixed mode windows-x86 ) # Problematic frame: # C [kernel32.dll+0x12fd3] # # Failed to write core dump. Minidumps are not enabled by default o
#2149 [22:19] * Smileface [Smileface@notlogged] has joined #minecrafthelp
#2150 [22:24] * Cyrus [Cyrus@notlogged] has joined #minecrafthelp
#2151 [22:28] * hyroogt [hyroogt@notlogged] has quit. (Quit: Web client closed)
#2152 [22:42] * jw28 [jw28@notlogged] has quit. (Ping timeout: 198 seconds)
#2153 [22:44] * Flukest [Flukest@notlogged] has quit. (Ping timeout: 195 seconds)
#2154 [23:03] * emilie [emilie@notlogged] has joined #minecrafthelp
#2155 [23:03] <emilie> Trying to login to minecraft desktop for the first time. Gettinga pixel format not accelerated error. Checked drivers but there were none to download
#2156 [23:03] <CubeTheThird> emilie, do you have a dxdiag report?
#2157 [23:03] <emilie> yes here http://paste.ubuntu.com/16471259/
#2158 [23:04] <CubeTheThird> emilie, one moment
#2159 [23:04] <CubeTheThird> emilie, download and install https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#2160 [23:19] * sharkaye [sharkaye@notlogged] has joined #minecrafthelp
#2161 [23:20] * Smileface [Smileface@notlogged] has quit. (Quit: ( www.nnscript.com :: NoNameScript 4.22 :: www.esnation.com ))
#2162 [23:23] * sharkaye [sharkaye@notlogged] has quit. (Ping timeout: 195 seconds)
#2163 [23:27] * ObligedSpartan [ObligedSpartan@notlogged] has joined #minecrafthelp
#2164 [23:31] * Foxy_ThePirate98 [Foxy_ThePirate98@notlogged] has joined #minecrafthelp
#2165 [23:34] <Foxy_ThePirate98> i have just gotten a logitech controller and i am trying to conect my controller to my minecraft pc game but i can not do it with out downloading a software but i can't download anything because it makes my compter crash. any sugestion on how to fix this?
#2166 [23:34] <urielsalis> Foxy_ThePirate98, does the game crash or the controller software?
#2167 [23:34] <Foxy_ThePirate98> my whole computer crashes
#2168 [23:35] <urielsalis> Foxy_ThePirate98, then that doesnt look like something related to the game then
#2169 [23:35] <urielsalis> Foxy_ThePirate98, more in that software you are using
#2170 [23:35] <urielsalis> Foxy_ThePirate98, contact whoever made that software you using
#2171 [23:36] <Foxy_ThePirate98> oh i was asking if there is a way to conect my controller without using a software
#2172 [23:36] <ObligedSpartan> I am having a problem accessing my account whose username is ObligedSpartan. I haven't played it is around a year, but the minecraft launcher remembered my information and had the password filled in. When I attempted to log in a warning appeared that told me the username/password was wrong. So I pursued the issue and attempted to reset the password through the two possible emails that I could have used for the profile and I
#2173 [23:36] <urielsalis> Foxy_ThePirate98, to minecraft? I dont believe so
#2174 [23:37] <ObligedSpartan> I have never used an email other than those two before, so I find it very strange.
#2175 [23:37] <urielsalis> ObligedSpartan, your message got cut out
#2176 [23:37] <ObligedSpartan> I couldn't fit the whole message
#2177 [23:37] <Foxy_ThePirate98> thanks for the help anyways
#2178 [23:37] <urielsalis> ObligedSpartan, you should login with username, not email
#2179 [23:37] * urielsalis tips hat
#2179 [23:37] <urielsalis> ObligedSpartan, you havent migrated your account
#2180 [23:38] <urielsalis> ObligedSpartan, also, if you tried to login more than 3 times wrong, you might be throttled
#2181 [23:38] <urielsalis> ObligedSpartan, After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access. This means you wont be able to login to any account, with valid or not, in your network. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset
#2182 [23:40] * Cecelia [Cecelia@notlogged] has joined #minecrafthelp
#2183 [23:41] <Cecelia> Hi, I was wondering why my minecraft purchase didn't activate on my account, I had bought it a few minutes ago, and logged in but it didn't work. Anything helps!
#2184 [23:42] <urielsalis> Cecelia, what is your username?
#2185 [23:42] <Cecelia> lCecelia27
#2186 [23:42] <urielsalis> Cecelia, it may take some time for the funds to be sent, we are talking about a international purchase :P
#2187 [23:43] <urielsalis> Cecelia, I saw, wait a few hours, and try again. It took 24hs for myself when I bought it some years ago
#2188 [23:44] * Cecelia_ [Cecelia_@notlogged] has joined #minecrafthelp
#2189 [23:44] <ObligedSpartan> found out the hard way, thanks
#2190 [23:44] * urielsalis tips hat
#2190 [23:45] <Cecelia_> Hi, I just bought minecraft and it still says that I can only play the demo, I know this has also happened to my friend. Anything helps!
#2191 [23:45] * Cecelia [Cecelia@notlogged] has quit. (Ping timeout: 195 seconds)
#2192 [23:46] <Cecelia_> ?
#2193 [23:46] * Cecelia_ [Cecelia_@notlogged] has quit. (Client Quit)
#2194 [23:48] * ObligedSpartan [ObligedSpartan@notlogged] has quit. (Ping timeout: 195 seconds)
#2195 [23:56] * WeebyDustox [WeebyDustox@notlogged] has joined #minecrafthelp
#2196 [23:58] <WeebyDustox> I need some help. I got a pop-up saying that I need to update my drivers. But once I did, the launcher still send me that pop-up. So what should I do? Here's the link for the driver: http://paste.ubuntu.com/16471589/