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#8 [00:36] <PhatLe> hello
#9 [00:36] <PhatLe> i need help
#10 [00:37] <PhatLe> my link here
#11 [00:37] <PhatLe> http://paste.ubuntu.com/16517023/
#12 [00:37] <PhatLe> some one there ?
#13 [00:39] <PhatLe> hey there ?
#14 [00:41] <PhatLe> OMG
#15 [00:45] <PhatLe> seriously ?
#16 [00:45] <PhatLe> no one help me !
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#19 [00:57] <PhatLe> hey
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#22 [01:14] <Baleine_2000> I heard that 网易 will start a "official" minecraft server in China, is that true?
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#26 [01:22] <batwoly> fgbgfg
#27 [01:22] <batwoly> F-You!
#28 [01:22] <batwoly> Hello???
#29 [01:22] <batwoly> somebody??
#30 [01:23] <Chromaryu> hi.
#31 [01:25] <batwoly> I am Happy!!!!!!1
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#33 [01:25] <Chromaryu> What can we do for you.
#34 [01:25] <Chromaryu> What can we do for you.
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#36 [01:26] <batwoly> nothing!!!!
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#38 [01:26] <Chromaryu> Lol
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#40 [01:29] <KoningWillie> I am the king of the Netherlands!
#41 [01:30] <Chromaryu> KoningWillie: this is minecraft help channel, please, if you are meant to do general chat, please go to other channel than this
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#46 [01:50] <Andrio> lol
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#52 [02:23] <iominecraft> I am trying to install minecraft to my machine that has Windows 10 but it keeps crashing when I wanna play. Can anybody help?
#53 [02:25] <iominecraft> I followed all the instructions to solve the problem (apparently the graphic drivers) by first trying to update my intel drivers automatically. Since that did not work, I then followed the instructions to do it manually uninstalling drivers from windows 10 and then reinstalling manually following all the step-by-step instructions, through device manager, update driver software for the intel display adapters, browsing my comp
#54 [02:26] <iominecraft> I needed to select, I chose the first one as directed in your step-by-step instructions. But I got an error saying that windows encountered a problem because "the driver selected for this device does not support this version of windows" (I have windows 10 home edition). I tried to select different graphic drivers but got the same error
#55 [02:27] <Andrio> ??> iominecraft win/DXDiag
#56 [02:27] <Absol> iominecraft: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#58 [02:29] <iominecraft> http://paste.ubuntu.com/16517544/
#59 [02:31] <Andrio> iominecraft, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
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#64 [02:33] <iominecraft> Wow. That's a bummer! What about the beta version for windows 10? Is that different?
#65 [02:34] <Andrio> Very.
#66 [02:34] <iominecraft> Ok. Thanks
#67 [02:34] <Andrio> You're welcome...
#68 [02:35] <iominecraft> Is it easy to downgrade to windows 7? And would you recommend it?
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#70 [02:36] <Andrio> If you upgraded less than a month ago, yes.
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#72 [02:37] <Andrio> And yes.
#73 [02:37] <iominecraft> I upgraded a few months (4-5) ago
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#88 [03:21] <Draglambo> Hey does anyone know how to fix the "disconnected" message I get? It usually happens when I try to connect to test servers/Private severs
#89 [03:21] <Draglambo> it just kicks me off the server and says "Disconnected"
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#99 [04:07] <Fresh10> Hello , I change my password on my account and since most None Average means to access it, how do?
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#112 [04:38] <__2326631__> I'm in the process of recovering an old account and (unfortunately) I have to migrate to a Mojang account, customer support told me to make an account and email them and I did, but I just now realized that there's the option for security questions.. Does anyone know If security questions are mandatory for a Mojang account?
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#114 [04:39] <Andrio> Pretty sure they aren't.
#115 [04:39] <__2326631__> After each email the wait is around an hour, I just don't want to have them tell me I need to set security questions then wait another hour.
#116 [04:40] <__2326631__> I honestly would prefer not to use them since I'd probably end up forgetting them anyway.
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#118 [04:45] <jonilif1000> hello, when i enter cubecraft, i go to the lobby, then, before i enter a game, my minecraft crashes...
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#124 [05:04] <jonilif1000> hello, when i enter cubecraft, i go to the lobby, then, before i enter a game, my minecraft crashes...
#125 [05:04] <jonilif1000> i can help please?
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#127 [05:26] <Zuruberto> hello?
#128 [05:26] <Zuruberto> any spanish?
#129 [05:27] <Zuruberto> pls
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#132 [05:36] <Zuruberto> i need helop
#133 [05:36] <Zuruberto> help
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#166 [07:30] <Corrupted_Samus> So, I recently discovered someone hacked into my account and changed my name....what am I to do?
#167 [07:31] <Andrio> Change your password.
#168 [07:32] <Corrupted_Samus> already did that. that was the first thing that popped up in my mind
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#170 [07:32] <Andrio> Mm
#171 [07:32] <Andrio> Might they have broken into your email inbox?
#172 [07:32] <Corrupted_Samus> my name used to be Corrupted_Samus, as i'm listed here but they changed it to xSoulRange
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#174 [07:33] <Corrupted_Samus> i don't think they would've gotten into my email, but you never know
#175 [07:33] <Andrio> mm
#176 [07:36] <Corrupted_Samus> you think if i contact Mojang support, they'd allow me to change my username back to the original, despite it being within the 30 day window i have to wait out?
#177 [07:36] <Chromaryu> SoulRange is good... I assume
#178 [07:36] <GreyVulpine> Can't hurt to try. We can't answer that question.
#179 [07:36] <Chromaryu> ^
#180 [07:39] <Corrupted_Samus> true, true....and as for keeping my name as SoulRange, that would mess up one of the servers I play on, being that it's modded
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#184 [07:58] <insaneguy1083> I tried to use the 1.10 snapshot. Getting into the game wasn't a problem; the problem was the display. All blocks were black on sight and in the inventory, everything is invisible except entities like chests and mob heads. I know I ran out of memory, so I allocated more RAM to it(2G). The problem still persists. Is there a solution to that?
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#186 [08:00] <tonnieboy_070> mijn minecraft start niet op om dat er geen game op start wat moet ik doen
#187 [08:01] <tonnieboy_070> #minecrafthelp
#188 [08:12] <insaneguy1083> My abovementioned problem not only happens on the 1.10 snapshot, it is the same on other versions.
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#195 [08:19] <Tap1490> Hi i am trying to play minecraft and it always crashes and says that my drivers our outdated here's my dxdiag.
#196 [08:19] <Tap1490> http://paste.ubuntu.com/16520712/
#197 [08:20] <Chromaryu> Tap1490: unfotunately, your graphic board does not supported in Windows 10, either downgrade or Buy new PC, if you can, buy new Graphic card.
#198 [08:21] <Tap1490> okay thanks!
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#224 [09:06] <OBSIDIANx03_> when i try to load minecraft pc, it keeps saying that there was an error when renderiing the aspects of the game
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#227 [09:08] <OBSIDIANx03_> when i try to load minecraft pc, it keeps saying that there was an error when renderiing the aspects of the game
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#229 [09:09] * Anzhelika|Away is now known as Anzhi
#230 [09:09] <OBSIDIANx03_> when i try to load minecraft pc, it keeps saying that there was an error when rendering the aspects of the game
#231 [09:10] <Andrio> ??> OBSIDIANx03_ win/DXDiag
#232 [09:10] <Absol> OBSIDIANx03_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#233 [09:10] <OBSIDIANx03_> i did but nothing happened
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#238 [09:15] <Andrio> Well, nothing would; it's just an informational tool.
#239 [09:15] <Andrio> Show me the link to your report.
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#241 [09:16] <OBSIDIANx03_> http://paste.ubuntu.com/16520553/
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#243 [09:18] <Andrio> OBSIDIANx03_, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#244 [09:22] <OBSIDIANx03_> crap
#245 [09:22] <OBSIDIANx03_> is there anything else i can do?
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#248 [09:23] <Andrio> You might be able to install a new video card.
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#259 [09:42] <dann1922> how to update minecraft after computer update
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#265 [09:52] <Minocalanthe> Hey
#266 [09:52] <Minocalanthe> I can't login to my account and I reset the password
#267 [09:53] <Andrio> ??> Minocalanthe login/throttle
#268 [09:53] <Absol> Minocalanthe: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#269 [09:53] <Absol> Minocalanthe: This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#270 [09:53] <Andrio> hm
#271 [09:53] <Andrio> dann1922, what do you mean by update...?
#272 [09:54] <Andrio> You can get the current launcher from http://minecraft.net/download.
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#286 [10:19] <JUSTINb0zZ> MEIN ACCOUNT WURDE GEHÄCKT KANN MICH NICHT MEHR EINLOGEN WAS MACHE ICH JETZT ICH HABE KEINEN ZUGRIEF MEHR
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#303 [10:37] <nikogamernl> hi i got a problem with minecraft connecting to a server
#304 [10:38] <nikogamernl> help
#305 [10:38] <nikogamernl> something with java
#306 [10:38] <nikogamernl> java.lang.NullPointerException: group
#307 [10:38] <nikogamernl> this
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#309 [10:39] <LightningCooki03> I got a problem with minecraft , something with Pixel Format
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#311 [10:40] <LightningCooki03> it was ok but when I update my pc to windows 10 my minecraft broke
#312 [10:42] <LightningCooki03> help
#313 [10:43] <WutWutWut> Hello people, i need help with my minecraft game x.x ive just bought a new laptop, and after ive installed the game, downloaded and installed the 1.9.4 version and created the new world, i tried to open the new world, it says downloading terrain and then it crashes, it let me play once for like 3 min and crashed again x.x
#314 [10:43] <WutWutWut> keeps crashing and crashing, is it because its windows 10 ? i was in a 8.1 before x.x
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#316 [10:48] <CubeTheThird> nikogamernl, what anti-virus and firewall software do you have?
#317 [10:48] <CubeTheThird> LightningCooki03, do you have a dxdiag report?
#318 [10:48] <CubeTheThird> WutWutWut, copy the crash report onto http://paste.ubuntu.com and give the URL here.
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#324 [10:52] <LightningCooki03_> I got a problem with minecraft , something with Pixel Format
#325 [10:52] <CubeTheThird> LightningCooki03_, do you have a dxdiag report?
#326 [10:52] <LightningCooki03_> yes
#327 [10:52] <CubeTheThird> LightningCooki03_, give a URL to it here
#328 [10:53] <LightningCooki03_> http://paste.ubuntu.com/16524150/
#329 [10:53] <CubeTheThird> LightningCooki03_, one moment
#330 [10:53] <WutWutWut> nvm fixed it xD just turned the vob on ^^
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#333 [10:54] <CubeTheThird> LightningCooki03_, hmm according to the AMD website, there are only driver updates for your card for windows 10 via windows update
#334 [10:54] <CubeTheThird> ??> LightningCooki03_ win/update
#335 [10:54] <Absol> LightningCooki03_: Go to your Settings, then to "Update and Security", then "Windows Update", and install all updates.
#336 [10:56] <LightningCooki03_> ok thanks :D
#337 [10:56] <Zavpex> every time i join a server it says java.lang.NullPointerException: group and if i join a world my minecraft crashes
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#339 [10:58] <CubeTheThird> Zavpex, what anti-virus and firewall software do you have?
#340 [10:58] <Zavpex> i deleted all of them
#341 [10:58] <CubeTheThird> Zavpex, ok, which did you have?
#342 [10:58] <Zavpex> AVG
#343 [10:59] <CubeTheThird> Zavpex, hmm ok. Let's do a malware scan
#344 [10:59] <CubeTheThird> ??> Zavpex av/adwcleaner
#345 [10:59] <Absol> Zavpex: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#346 [10:59] <Absol> Zavpex: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
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#348 [10:59] <shurima> i need help
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#350 [10:59] <CubeTheThird> ??> shurima ask
#351 [10:59] <Absol> shurima: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#352 [10:59] <Absol> shurima: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#353 [11:00] <shurima> why i cant chang my skin
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#355 [11:00] <CubeTheThird> shurima, what happens when you try?
#356 [11:01] <shurima> i try but the page not moving like i dont have wifi but i have
#357 [11:01] <CubeTheThird> shurima, can you try using a different web browser?
#358 [11:02] <shurima> no still not work
#359 [11:02] <CubeTheThird> shurima, what is your minecraft username?
#360 [11:02] <shurima> xXAgamPVPgirlXx
#361 [11:02] <CubeTheThird> shurima, is this your old skin? http://textures.minecraft.net/texture/ee3155fc903ff75eb7811ab33fdb7536ef370c2d3a9b2398a19753d9cef254
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#364 [11:03] <shurima> yea
#365 [11:03] <shurima> i wont to change
#366 [11:03] <CubeTheThird> shurima, hmm. perhaps the skin you are trying to upload is not valid?
#367 [11:03] <CubeTheThird> shurima, could you try uploading a different one?
#368 [11:04] <shurima> yes wen i try login to your minecraft web skin its stay login and not moving
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#370 [11:04] <CubeTheThird> shurima, do you mean on minecraft.net ?
#371 [11:05] <shurima> yes
#372 [11:05] <shurima> the old web was good the new not so mutch
#373 [11:05] <CubeTheThird> shurima, hmm that's strange. I don't have any issues logging in. What browsers have you tried using?
#374 [11:06] <shurima> skindex
#375 [11:07] <JammyDodger2105> Ok i havent been on my mc for ages and my graphics were outdated, i followed all the steps on the minecraft crash help page and updated my intel graphics, i tried to use mc again but had the same problem and thats why im here, this is my Dxdiag file- http://paste.ubuntu.com/16524510/
#376 [11:07] <CubeTheThird> shurima, that's not a browser. I mean like Internet Explorer, Firefox, Google chrome, etc.
#377 [11:07] <CubeTheThird> JammyDodger2105, one moment
#378 [11:07] <JammyDodger2105> ok
#379 [11:08] <shurima> google chrome
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#381 [11:08] <CubeTheThird> JammyDodger2105, seems your graphics card is not fully supported on windows 10. There is however a workaround that might work. Try deleting your minecraft launcher, and installing the newer (.msi) one from https://minecraft.net/download
#382 [11:08] <CubeTheThird> shurima, can you try firefox or internet exporer
#383 [11:08] <CubeTheThird> shurima, if however your issue is only with skindex, we can't help you here with that
#384 [11:09] <JammyDodger2105> ok thanks for the help
#385 [11:09] <shurima> oh ok
#386 [11:09] <shurima> but thank you try
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#389 [11:10] <shurima> are you the creator of minecraft?
#390 [11:10] <CubeTheThird> shurima, no. This channel is run by community volunteers. We do not work for Mojang here
#391 [11:10] <shurima> oh ok
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#394 [11:12] <insaneguy1083> I tried to use the 1.10 snapshot. Getting into the game wasn't a problem; the problem was the display. All blocks were black on sight and in the inventory, everything is invisible except entities like chests and mob heads. I know I ran out of memory, so I allocated more RAM to it(2G). The problem still persists. Is there a solution to that?
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#405 [11:17] <CubeTheThird> ??> insaneguy1083 win/dxdiag
#406 [11:17] <Absol> insaneguy1083: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#412 [11:44] <sgdhdjfj> http://paste.ubuntu.com/16526049/
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#432 [12:44] <Henrique> one second pleas
#433 [12:47] <Henrique> can not enter my account, fas time not come in and now I can not more please help me
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#437 [12:55] <AlexanderThierens13> my minecraft doesn't work. I buy it but I can only play the demo
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#439 [12:55] <AlexanderThierens13> How can I fix it
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#444 [13:01] <frogdango> hello i made my minecraft account in 2011 and i forgot my registered email, i have my pw and username but i cant remember what email i used, is there a way to fix this?
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#446 [13:05] <GreyVulpine> frogdango - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#447 [13:08] <frogdango> they never get back to me :(
#448 [13:08] <GreyVulpine> They're the only ones who can help you
#449 [13:08] <AlexanderThierens13> you can ask it to Mojang. Ask it in an email
#450 [13:08] <frogdango> it sucks man because i just wanted to link my account to windos 10 and not pay 10$
#451 [13:09] <AlexanderThierens13> but my minecraft doesn't work. I buy it I can only play the demo
#452 [13:09] <frogdango> windows*
#453 [13:09] <AlexanderThierens13> pleas help my
#454 [13:09] <GreyVulpine> AlexanderThierens13 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#455 [13:10] <AlexanderThierens13> I already ask it to Mojang but still nothing work
#456 [13:10] <GreyVulpine> Then you'll need to wait for Mojang to reply.
#457 [13:10] <frogdango> alex you can just open your minecraft click the tab in the bottom right corner and log in to your acoount
#458 [13:11] <frogdango> use the email and pw you used when you purchased it
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#460 [13:14] <AlexanderThierens13> thanks for all the support
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#474 [13:39] <TheKnightKarim> hi
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#476 [13:40] <TheKnightKarim> Im not recieving emails\
#477 [13:40] <TheKnightKarim> from mojang
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#492 [13:56] <DigiWillz> I need help with EXCEPTION_ACCESS_VIOLATION problems. Can anyone help?
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#507 [14:07] <DigiWillz> I need help with EXCEPTION_ACCESS_VIOLATION problems. Can anyone help?
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#518 [14:20] <kiernan> i have a problem with downloading my free minecraft windows 10 account. i have a minecraft account on the pc but when i try to redeem my code for the free game it says i have already used this code. i haven't used the code yet and i never redeemed it ever.
#519 [14:20] <CubeTheThird> kiernan, try logging out of the windows store, and back in
#520 [14:20] <kiernan> ok ill try.
#521 [14:22] <kiernan> i just logged out and back in, now what?
#522 [14:22] <CubeTheThird> kiernan, does minecraft windows 10 edition show up as purchased?
#523 [14:23] <kiernan> no it does not
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#525 [14:23] <CubeTheThird> kiernan, in that case you'd have to contact Microsoft Support about it
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#527 [14:23] <miloismycat> I just bought and downloaded minecraft and I went through the Minecraft Setup Wizard. I'm on the screen where it says to enter your mojang login in info. I entered it correctly and it says "UnknownHostException: authserver.mojang.com"
#528 [14:24] <kiernan> i tried doing that earlier but they didnt really help my problem.
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#530 [14:25] <CubeTheThird> kiernan, sorry nothing we can do here about it. The codes and stuff are handled by microsoft. Sucks that they frequently prove to be less than helpful
#531 [14:25] <CubeTheThird> miloismycat, can you open cmd?
#532 [14:25] <kiernan> thanks anyways.
#533 [14:25] <miloismycat> I don't know what that is...
#534 [14:26] <CubeTheThird> ??> miloismycat win/cmd
#535 [14:26] <Absol> miloismycat: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
#536 [14:26] <Absol> miloismycat: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
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#538 [14:26] <miloismycat> I'll try'
#539 [14:26] <kxthxrinx> some germans here :x?
#540 [14:26] <CubeTheThird> kxthxrinx, we only speak English here
#541 [14:27] <miloismycat> I can open it
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#543 [14:27] <miloismycat> What do I do now
#544 [14:32] <CubeTheThird> miloismycat, run this command: ping authserver.mojang.com
#545 [14:33] <kxthxrinx> uhmm maybe some1 can help me.. sorry for my bad english :D so 3-4 years ago i bought minecraft, now i wanted to play a bit and my account wasnt anymore register on my email - thats why i registered myself again and now is there a button to import my old account into this new one but now it is the same email and i have a problem lol :D
#546 [14:35] <CubeTheThird> kxthxrinx, what is your minecraft username?
#547 [14:35] <miloismycat> It says: "Ping request could not find host authserver.mojang.com Please check the name and try again" I tried it again and it said the same thing
#548 [14:35] <kxthxrinx> x4nyx4ny
#549 [14:35] <kxthxrinx> or x4ny
#550 [14:35] <kxthxrinx> not sure about it :x
#551 [14:35] <kxthxrinx> guess it was x4nyx4ny
#552 [14:36] <CubeTheThird> ??> miloismycat net/dns/public
#553 [14:36] <Absol> miloismycat: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#554 [14:36] <Absol> miloismycat: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
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#556 [14:37] <CubeTheThird> kxthxrinx, well as far as I can see the name "x4ny" is indeed registered as a legacy account. What happens when you try migrating it?
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#559 [14:39] <kxthxrinx> wrong email/username or password
#560 [14:40] <CubeTheThird> kxthxrinx, in that case you'll have to contact Mojang about it
#561 [14:40] <CubeTheThird> ??> kxthxrinx mojang/email
#562 [14:40] <Absol> kxthxrinx: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#563 [14:40] <Absol> kxthxrinx: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#564 [14:41] <kxthxrinx> well waited more then 4-5hours
#565 [14:41] <CubeTheThird> ..?
#566 [14:43] <kxthxrinx> nvm gonna try it tomorrow again thanks anyway
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#571 [14:54] <DragonWhoKnows> My son just got MineCraft Realms and he’s having trouble inviting his friends to his realm. He seems to think they need to be on the same local network.
#572 [14:55] <DragonWhoKnows> How does he identify his friends on the invitation screen? e-mail address, minecraft user name? Does it need to be e-maill address they used when they set up their Mojang account?
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#576 [15:12] * Nickname [Nickname@notlogged] has joined #minecrafthelp
#577 [15:12] <Nickname> I Need Help
#578 [15:13] <Nickname> I Migrated my Mc Account And When i log into it It says i dont own minecraft Now i might have migrated 2 emails to the same account But i tryed the ones i Used and they said i dont own the game......
#579 [15:14] <Nickname> But I do
#580 [15:14] * khayky_Gamer [khayky_Gamer@notlogged] has joined #minecrafthelp
#581 [15:14] <Nickname> I was going to Email Mojang but i cant find the ID I need to email them
#582 [15:14] <CubeTheThird> Nickname, when did you purchase the game?
#583 [15:15] <Nickname> around 2009 - 2011
#584 [15:15] <CubeTheThird> Nickname, that's.. pretty vague. What method of payment did you use?
#585 [15:15] <Nickname> All i want to do is Change my skin
#586 [15:15] <Nickname> Paypal
#587 [15:16] <CubeTheThird> ??> Nickname account/trans-id/paypal
#588 [15:16] <Absol> Nickname: A Paypal transaction ID is a 17 character alphanumeric code. Example: 1AB23456C7890123D
#589 [15:16] <Absol> Nickname: If you need to recover your transaction ID, log into your PayPal account and search for "Mojang" under your Transaction History.
#590 [15:16] <Nickname> Ok Thanks guys i tell you if anything comes up
#591 [15:18] <Nickname> It cant find anything
#592 [15:19] <Nickname> I used my dads paypal we may have changed Paypal accounts
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#594 [15:19] <Nickname> It Says He Join in 2011 when i bought the game Im 2010 Im Pretty Sure
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#597 [15:20] <Nickname> Damn Looks like im not changing my skin
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#599 [15:20] <tyteen4a03> Nickname: email Mojang anyway
#600 [15:20] <Nickname> OK
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#606 [15:23] <CubeTheThird> Nickname, you may also need to click on "Classic site" to view older payments on paypal
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#616 [15:34] <fran> i just downloaded mincraft on my PC windows, as son as the world opens it kicks me out! ANy ideas? Ive restarted the computer, uninstalled minecraft re-installed it.
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#618 [15:35] <WackyMyth> *I cannot seem to find the correct driver as I get Pixel Format Not Accelerated. Here is the Ubuntu stuff. http://paste.ubuntu.com/16534718/
#619 [15:35] <WackyMyth> I went through all the help and the driver says it is updated.
#620 [15:36] <WackyMyth> This is a newly installed Windows 10 machine
#621 [15:36] <CubeTheThird> WackyMyth, one moment
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#623 [15:36] <CubeTheThird> fran, do you get an error message or crash report?
#624 [15:36] <CubeTheThird> WackyMyth, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#625 [15:38] <WackyMyth> Ok, thank you.
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#627 [15:38] <fran> CubeTheThird, i just opened the world again and now its letting me stay. And no, it just brings be back to the launch board (i thinkkkk thas what its called)
#628 [15:39] <CubeTheThird> fran, ok. Let us know if it does it again
#629 [15:39] <fran> ok i sure will. Im going to close it and then try to get on again just to make sure
#630 [15:39] <WackyMyth> Cube, what graphics card should I get to be compatible with my machine?
#631 [15:40] <WackyMyth> It is a desktop
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#634 [15:40] <CubeTheThird> WackyMyth, any AMD or Nvidia graphics card that is less than 5 years old will do
#635 [15:41] <WackyMyth> Ok, thanks again.
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#637 [15:41] <fran> ok so i tried to play it again and this is what it says as soon as the world opens and kicks me out.
#638 [15:41] <fran> Completely ignored arguments: [--nativeLauncherVersion, 301] [15:40:12] [Client thread/INFO]: Setting user: thewolfmaster101 [15:40:13] [Client thread/INFO]: LWJGL Version: 2.9.4 [15:40:13] [Client thread/INFO]: Reloading ResourceManager: Default [15:40:14] [Sound Library Loader/INFO]: Starting up SoundSystem... [15:40:14] [Thread-5/INFO]: Initializing LWJGL OpenAL [15:40:14] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For mo
#639 [15:41] <CubeTheThird> fran, paste it onto http://paste.ubuntu.com and give the URL here.
#640 [15:42] <fran> ok i will,
#641 [15:43] <fran> CubETheThird, i just pasted it
#642 [15:43] <CubeTheThird> fran, now give the link to your paste here
#643 [15:43] <fran> http://paste.ubuntu.com/16535297/
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#645 [15:43] <fran> is this right
#646 [15:44] <CubeTheThird> fran, yes ok. In the game's video settings, turn on VBOs
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#648 [15:45] <fran> cube, i dont se anything that says VBOs
#649 [15:46] <CubeTheThird> fran, you may need to scroll down to see it
#650 [15:46] <fran> Sorry for the trouble
#651 [15:46] <fran> ok
#652 [15:46] <fran> ok got it
#653 [15:46] <CubeTheThird> fran, ok try playing how
#654 [15:46] <CubeTheThird> *now
#655 [15:46] <fran> ok, brb
#656 [15:48] <fran> it is working now Thank you so your help
#657 [15:48] <CubeTheThird> glad it works!
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#659 [15:49] <fran> thank you
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#672 [16:00] <yeet> hello, I am having trouble with the gameplay of Minecraft. since the new update (1.9 and over), the first time I enter a world, everything works fine. The second time I enter the same world or any world after the first, all I can see (in game) is the entire world constantly changing biomes. It makes the game unplayable how every I am still able to walk when this happens. Any suggestions on how to fix this? When I go back and play in 1.8.9 and under, ever
#673 [16:00] <CubeTheThird> ??> yeet win/dxdiag
#674 [16:00] <Absol> yeet: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#676 [16:01] <yeet> ok thank you I will get back to you if it doesnt work.
#677 [16:02] <CubeTheThird> yeet, the issue you describe sounds like a graphics driver problem. Those instructions will allow us to help you update them
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#682 [16:13] <yeet> ok, so im on the last step where I copy the URL
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#684 [16:13] <yeet> I copied it but now what?
#685 [16:14] <yeet> oh I see it ok hold on
#686 [16:14] <yeet> So you want me to paste the URL here?
#687 [16:16] <tyteen4a03> yeet: yes please
#688 [16:17] <yeet> http://paste.ubuntu.com/16536109/
#689 [16:18] <tyteen4a03> yeet: try the Catalyst Software Suite: http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%207%20-%2064\
#690 [16:19] <yeet> tyteen4a03: what will that do to my computer? Is it safe to use?
#691 [16:19] <tyteen4a03> yeet: it will install the appropriate driver for your PC
#692 [16:22] <yeet> tyteen4a03: but is it safe?
#693 [16:22] <tyteen4a03> yeet: yes
#694 [16:22] * iStrafeForHitz [iStrafeForHitz@notlogged] has joined #minecrafthelp
#695 [16:23] <iStrafeForHitz> I just got windows 10 and everytime i load minecraft it crashes now
#696 [16:23] <CubeTheThird> iStrafeForHitz, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#697 [16:23] <yeet> tyteen4a03: its not safe. It claims the file is corrupt.
#698 [16:24] <CubeTheThird> yeet, it's from the AMD website so it's safe. If it's corrupted that means the download failed. Try again, or use a different web browser
#699 [16:24] <iStrafeForHitz> There i did it
#700 [16:24] <CubeTheThird> iStrafeForHitz, ok now give the link to your paste here
#701 [16:25] <iStrafeForHitz> http://paste.ubuntu.com/16536493/
#702 [16:25] <CubeTheThird> iStrafeForHitz, do you have a dxdiag report?
#703 [16:25] <iStrafeForHitz> ?
#704 [16:26] <CubeTheThird> ??> iStrafeForHitz win/dxdiag
#705 [16:26] <Absol> iStrafeForHitz: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#708 [16:29] <yeet> cubethethird: it still didn't work. I dont have another web browser. Do I run it or save it?
#709 [16:29] <BEROERTE> Hello
#710 [16:29] <CubeTheThird> yeet, run it should be fine
#711 [16:30] <iStrafeForHitz> cubethethird do u want the link to the paste repoer
#712 [16:30] <iStrafeForHitz> report*
#713 [16:30] <CubeTheThird> iStrafeForHitz, yes please
#714 [16:30] <BEROERTE> Anyone knows here, how to fix lack of updrated graphic drivers?
#715 [16:30] <iStrafeForHitz> http://paste.ubuntu.com/16536677/
#716 [16:30] <CubeTheThird> BEROERTE, do you have a dxdiag report?
#717 [16:30] <BEROERTE> Yes
#718 [16:30] <BEROERTE> How do i send it?
#719 [16:30] <CubeTheThird> iStrafeForHitz, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#720 [16:30] <CubeTheThird> BEROERTE, paste it onto http://paste.ubuntu.com and give the URL here.
#721 [16:30] <BEROERTE> http://paste.ubuntu.com/16536647/
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#723 [16:32] <CubeTheThird> BEROERTE, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#724 [16:32] <BEROERTE> ?
#725 [16:32] <BEROERTE> I got Windows 7 :3.
#726 [16:32] <BEROERTE> I'm like using my old way of PC.
#727 [16:32] <BEROERTE> I got windows 8 and 7 on this pc ;P
#728 [16:32] <BEROERTE> So thank you for assisting me.
#729 [16:32] <BEROERTE> Sucks tho :(
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#731 [16:33] <BEROERTE> Thank you for helping me +1 for you young man.
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#733 [16:33] <yeet> It still refuses to work. Thank you for your help though.
#734 [16:33] <yeet> Ill try again later
#735 [16:34] <yeet> with the download i mean
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#740 [16:39] <sunm00nandstarz> hi. so my minecraft wont load and it directed me to a page that said to do many steps, which i then followed, and they told me to send you this link http://paste.ubuntu.com/16536855/
#741 [16:39] <sunm00nandstarz> anything you can do to help?
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#746 [16:39] <CubeTheThird> sunm00nandstarz, one moment
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#748 [16:41] <CubeTheThird> sunm00nandstarz, ok so it seems your graphics card is not fully supported on windows 10. There is however a workaround that might fix it. Delete your minecraft launcher, and install the newer (.msi) one from https://minecraft.net/download
#749 [16:42] <sunm00nandstarz> ahh okay i will try that. thanks so much
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#751 [16:45] <Teresa> hola porfavor alguien me ayuda no me deja entrar en minecraft
#752 [16:45] <Teresa> y me pide que descargar algo pero el que
#753 [16:45] * Teresa is now known as Guest22927
#754 [16:46] <Guest22927> ayuda
#755 [16:46] <Guest22927> porfavor
#756 [16:46] <Guest22927> no me deja jugar al mine
#757 [16:46] <Guest22927> me dice que descarge algo pero no se quer
#758 [16:47] <CubeTheThird> Guest22927, we only speak English here
#759 [16:47] <Guest22927> This error message is commonly caused by outdated video card drivers. To fix this, you generally need to update your video card drivers, please follow the directions for your Operating System below
#760 [16:47] <Guest22927> help
#761 [16:48] <CubeTheThird> Guest22927, do you have a dxdiag report?
#762 [16:49] <Guest22927> yes
#763 [16:49] <Guest22927> no foud
#764 [16:49] <Guest22927> I did not go minecraft and not because when you doi out that the problem is not how to fix it
#765 [16:49] <Guest22927> I have to download something but not that
#766 [16:50] <CubeTheThird> Guest22927, give a URL to your dxdiag report here
#767 [16:50] <Guest22927> http://paste.ubuntu.com/16537010/
#768 [16:50] <CubeTheThird> Guest22927, ok one moment
#769 [16:50] <Guest22927> ok
#770 [16:51] <Guest22927> Thank you
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#772 [16:51] <CubeTheThird> Guest22927, download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows+7+-+64
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#774 [16:52] <Guest22927> discharge which get two
#775 [16:52] <CubeTheThird> Guest22927, get the catalyst software
#776 [16:53] <Guest22927> thank you
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#783 [17:17] <Spiked> I need help with this problem i have been having. somthing with my video card? http://paste.ubuntu.com/16537845/
#784 [17:19] <Spiked> whenever I press play it crashes, and I get this message talking about my grapfix card
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#796 [17:42] <MinecraftCrashyNo42> I got a crash telling me to update my graphics drivers (running on a Dell Latitude E6410 with Win10 NOT RECENTLY installed) but my graphics drivers are up to date. :/ Can anyone help me out?
#797 [17:43] <BURRITO> i had login issues and i have my dxdiag link. how do i make it work?
#798 [17:43] <BURRITO> i recenrtly updated to windows 10
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#807 [18:04] <xXMysteryGamerXx> my minecraft keeps not letting me log in mojang.com and minecraft.net let me in but the launcher doesnt it says sorry but we couldnt connect to our servers. please make sure your online and minecraft is not blocked. (EOFException: SSL peer shut down incorrectly) BTW I use windows 10
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#809 [18:05] <xXMysteryGamerXx> hello?
#810 [18:06] <AndroUser> hi
#811 [18:06] <AndroUser> #nick
#812 [18:06] * AndroUser is now known as LatexSpikes
#813 [18:06] <LatexSpikes> Hi, MysteryGamer
#814 [18:06] <xXMysteryGamerXx> hi
#815 [18:07] <xXMysteryGamerXx> here is my problem,
#816 [18:07] <xXMysteryGamerXx> my minecraft keeps not letting me log in mojang.com and minecraft.net let me in but the launcher doesnt it says sorry but we couldnt connect to our servers. please make sure your online and minecraft is not blocked. (EOFException: SSL peer shut down incorrectly) BTW I use windows 10
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#820 [18:10] <LatexSpikes> Sounds like a launcher problem.
#821 [18:11] <xXMysteryGamerXx> hmm any idea how to fix it
#822 [18:11] <LatexSpikes> Have you tried contacting Mojang?
#823 [18:11] <LatexSpikes> That, or try to download a new laucher.
#824 [18:12] <jjs999jjs> xXMysteryGamerXx, have you tried other servers to join ?
#825 [18:12] <xXMysteryGamerXx> I Tryed answers yet didnt work
#826 [18:12] <jjs999jjs> xXMysteryGamerXx, have you tried other servers to join ?
#827 [18:13] <xXMysteryGamerXx> I Cant log in its not MC online servers I Have redownloaded minecraft and deleted all .minecraft files to resfresh it nothing worked
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#829 [18:14] <xXMysteryGamerXx> my minecraft keeps not letting me log in mojang.com and minecraft.net let me in but the launcher doesnt it says sorry but we couldnt connect to our servers. please make sure your online and minecraft is not blocked. (EOFException: SSL peer shut down incorrectly) BTW I use windows 10
#830 [18:14] <jjs999jjs> which anti virus you using?
#831 [18:14] <xXMysteryGamerXx> windows defender
#832 [18:14] <LatexSpikes> Where did you download the launcher?
#833 [18:14] <xXMysteryGamerXx> im upgrading to avast soon
#834 [18:14] <xXMysteryGamerXx> minecraft.net
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#840 [18:19] * nimesh71 [nimesh71@notlogged] has joined #minecrafthelp
#841 [18:21] <nimesh71> I recently purchased Minecraft game but is crashes as soon as I open the minecraft browser.
#842 [18:21] <nimesh71> Hi
#843 [18:22] <nimesh71> can anyone help me?
#844 [18:22] * pedro_4242 [pedro_4242@notlogged] has quit. (Ping timeout: 195 seconds)
#845 [18:23] <xXMysteryGamerXx> nimesh with what
#846 [18:23] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
#847 [18:25] <xXMysteryGamerXx> um nimesh are you using windows
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#849 [18:25] <nimesh71> Understood
#850 [18:25] <nimesh71> yes
#851 [18:25] <nimesh71> windows 10 64 bit
#852 [18:25] * Zach is now known as Guest67729
#853 [18:26] <Guest67729> for some reason i am having trouble with logging in to my mojang account i dont remember my password for it and i dont remember the password for the email what should i do
#854 [18:26] <xXMysteryGamerXx> I forgo my password
#855 [18:27] <xXMysteryGamerXx> nimesh press the windows button + R then type in %appdata%
#856 [18:28] <xXMysteryGamerXx> then go to the .minecraft folder
#857 [18:29] <xXMysteryGamerXx> once inside delete everything in the folder except for the saves then close minecraft reopen it and tell me what happens next
#858 [18:31] <nimesh71> ok thanks there are only 5 files in saves. I deleted all other folders and files from .minecraft folder
#859 [18:32] <nimesh71> closing
#860 [18:34] <xXMysteryGamerXx> reopen it
#861 [18:35] <xXMysteryGamerXx> now launch minecraft
#862 [18:37] <nimesh71> I am stuck at login now
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#864 [18:37] <xXMysteryGamerXx> login to your account
#865 [18:37] <nimesh71> doesn't take password
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#867 [18:38] <xXMysteryGamerXx> what does it say
#868 [18:38] <nimesh71> over there I stuck at 3 questions for verification
#869 [18:41] * xXMysteryGamerXx [xXMysteryGamerXx@notlogged] has quit. (Quit: Web client closed)
#870 [18:41] <Guest67729> for some reason i am having trouble with logging in to my mojang account i dont remember my password for it and i dont remember the password for the email what should i do
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#872 [18:42] <Momm> Hello
#873 [18:43] <Momm> i AM Having issues trying too run the game on my mac, every time i run it quits @Absol
#874 [18:43] <Momm> CBA
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#878 [18:47] <panda_> excuse me
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#880 [18:47] <panda_> hello?
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#883 [18:48] <panda_> please guide me on how to log in
#884 [18:49] <panda_> hello?
#885 [18:49] <panda_> cllclclllclclcllclllclclcllclclclllclclc
#886 [18:49] <panda_> clllllllllllllllllllllllllllllllllllllllcllllllllllllllllcclclcllclcllclclcllclclclclclclcclclcllclclclclclclclclclcclclcllclclclcmckmckmkfmvkfmvkdf
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#890 [18:50] <panda_> i bought the game and its saying my account has not been made?
#891 [18:51] <KiwisitoMassi7> my minecraft not open, here are the page which indicates what is the problem: http://paste.ubuntu.com/16539962/
#892 [18:52] <panda_> i downloaded the game, i bought it just now and then i tried to log in and it says i didnt have that account yo
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#894 [18:53] <KiwisitoMassi7> as I fix this?
#895 [18:53] <panda_> what?
#896 [18:53] <KiwisitoMassi7> my problem
#897 [18:53] <KiwisitoMassi7> my Minecraft not open
#898 [18:54] <panda_> so you have to go and click on it
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#901 [18:54] <KiwisitoMassi7> so you have to go and click on it
#902 [18:54] <KiwisitoMassi7> i need help!
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#904 [18:54] <pandahelp> tell me your exact problem please
#905 [18:54] <KiwisitoMassi7> Ok
#906 [18:55] <KiwisitoMassi7> My Minecraft not open, here are the page wich indicates what is the problem: http://paste.ubuntu.com/16539962/
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#908 [18:55] <Extreme> pandahelp: If it says your account does not exist, you're using the wrong email.
#909 [18:55] <pandahelp> duh
#910 [18:56] <KiwisitoMassi7> Windows Help Me command here
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#914 [18:57] <KiwisitoMassi7> I said no because there is supposedly open outdated drivers , but actualize and still unopened.
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#916 [18:57] <Extreme> KiwisitoMassi7: Download Minecraft again from https://minecraft.net/download -- make sure to get the .msi file
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#918 [18:57] <meowhelp> hello how may i help you today
#919 [18:57] <KiwisitoMassi7> my minecraft not open, here are the page which indicates what is the problem: http://paste.ubuntu.com/16539962/
#920 [18:58] <KiwisitoMassi7> I said no because there is supposedly open outdated drivers , but actualize and still unopened.
#921 [18:58] <KiwisitoMassi7> You can help me?
#922 [18:58] <Extreme> KiwisitoMassi7: I just told you what to do...
#923 [18:59] <meowhelp> okay so what your gonna do is delete the minecraft you have and then redownlode it from minecraft.net
#924 [18:59] <meowhelp> wasudude
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#926 [19:00] <KiwisitoMassi7> Sorry Extreme, had not read the message
#927 [19:01] * kittyhelper [kittyhelper@notlogged] has joined #minecrafthelp
#928 [19:01] <KiwisitoMassi7> What happens is that as my Minecraft account stopped working , I started to play non-premium and upgrade the system to Windows 10 stopped working
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#930 [19:02] <kittyhelper> have you tried reverting back to your older package
#931 [19:03] <KiwisitoMassi7> I do not know how to do that...
#932 [19:06] <KiwisitoMassi7> I have to go, thanks for trying to help me , greetings ! :)
#933 [19:06] <kittyhelper> you may need to buy the premiuim package, this has been happening with a lot of crafters. Its okay though dont worry. if you wait a few days then we will have our servers up and running again. after the servers are back up everyone gets a free skin package and texture package for the inconvieniance
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#936 [19:06] <taah> HELLO PLEASE SOMEONE HELP ME
#937 [19:06] <taah> PLEASE
#938 [19:07] <kittyhelper> yes?
#939 [19:07] <taah> I AM PANICING
#940 [19:07] <taah> I CAN'T LOGIN TO MOJANG OR MINECRAFT.NET
#941 [19:07] <kittyhelper> what do u neeeed
#942 [19:07] <taah> PLEASE HELP
#943 [19:07] <kittyhelper> okay i can help
#944 [19:07] <kittyhelper> im gonna need a minute to type okay young one
#945 [19:07] <taah> k
#946 [19:08] <kittyhelper> im literally a 13 yr old girl but what i can tell you is that literally everyone is having this same problem. im pretty sue in a couple days or less mojang is gonna have there servers back up n stuff so dont worry!
#947 [19:09] <taah> i was able to login earlier
#948 [19:09] <taah> but not now
#949 [19:09] <kittyhelper> i know this just hapend today
#950 [19:09] <taah> other people are able to login though
#951 [19:10] <taah> are you able to login?
#952 [19:10] <kittyhelper> its only been effeting some people. it depends on if you have the premimum package or not. and rn i cant log in either
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#954 [19:10] <taah> ok thank goodness
#955 [19:10] <taah> i thought my account got deleted or something by itself or somethign
#956 [19:10] * rogerio123111 [rogerio123111@notlogged] has quit. (Client Quit)
#957 [19:10] <taah> something
#958 [19:11] <taah> did mojang post it anywhere
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#960 [19:11] <livee> hello?
#961 [19:11] <kittyhelper> ya, im like subscribed to this mojang thingy and they sent it out
#962 [19:12] <taah> ok thank you so much you're very smart and helpful for a 13 yr old girl
#963 [19:12] <kittyhelper> sure thing lol
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#965 [19:13] <kittyhelper> hello, how may i be of serice :D
#966 [19:14] <kittyhelper> wow thats emberassing "serice"
#967 [19:14] <livee> Can somebody help me ? the thing is that I lets servers given me java.lang.nullpointerexeption
#968 [19:14] <kittyhelper> what?
#969 [19:15] <livee> I try to write English
#970 [19:15] <kittyhelper> its okay i can read other languages
#971 [19:15] <livee> me puedes ayudar?
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#973 [19:16] <kittyhelper> yes i can help
#974 [19:16] <livee> no me deja entrar a otros servers nada mas a uno como que me tira error cuando entro a otros
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#981 [19:18] <kittyhelper> okay so it might be that the server your trying to use is corrupt or down at the moment
#982 [19:19] <livee> es raro por que probe como 6 servers diferentes y ninguno sirve
#983 [19:21] <livee> me dice asi internalExepton:java.lang.nullpointerExeption y no me deja entrar
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#985 [19:28] <livee> thanks for you help!
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#987 [19:34] * CoralReefs [CoralReefs@notlogged] has joined #minecrafthelp
#988 [19:35] <CoralReefs> HEY MINECRAFT SUPPORT CAN U HELP ME MY USERNAME IS Fax6@hotmail.com AND MY PASSWORD IS BHS97AMS
#989 [19:36] * evilempathy [evilempathy@notlogged] has joined #minecrafthelp
#990 [19:36] <jjs999jjs> Guys, this is a volunteer run chatroom, no one here gets paid. please be patient since sometimes there are no volunteers around to help. Or, return at a different time for assistance. Thanks
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#998 [19:45] <cookipieman27> hello
#999 [19:46] <jjs999jjs> hi
#1000 [19:46] <mimizinhah> oi
#1001 [19:46] <cookipieman27> is there a mojang offical on?
#1002 [19:46] <jjs999jjs> never
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#1004 [19:46] <jjs999jjs> some staff are around though
#1005 [19:46] <cookipieman27> a server disaggred with the eula
#1006 [19:46] <Extreme> CoralReefs: Do not post your credentials here
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#1008 [19:47] <Extreme> ??> CoralReefs mojang/email
#1009 [19:47] <Absol> CoralReefs: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1010 [19:47] <Absol> CoralReefs: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1016 [19:54] <CoralReefs> HEY MINECRAFT SUPPORT CAN U HELP ME MY USERNAME IS Fax6@hotmail.com AND MY PASSWORD IS BHS97AMS
#1017 [19:55] <Calmsium> Hello i have problem with minecraft in multiplayer all works fine but in singleplayer survival mode when the blocks are unbreakeble when i cutting wood or something like that the item disappear and come back again so im ost like cut it 4 times to i get it any fix i have reinstalled it and my pc is reset
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#1020 [20:06] <CoralReefs> HEY MINECRAFT SUPPORT CAN U HELP ME MY USERNAME IS Fax6@hotmail.com AND MY PASSWORD IS BHS97AMS
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#1023 [20:08] <Chromaryu> >.<
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#1035 [20:28] <ithalo> ´p
#1036 [20:28] <ithalo> oi[
#1037 [20:28] <ithalo> minecraft
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#1042 [20:30] <Guest_> Hello- I requested an email change for my Mojang Account. Mojang said they sent instructions to my AOL email, but there is no email. What do I do?
#1043 [20:34] <Chromaryu> Guest_: AOL has problem for recieving. try using Gmail
#1044 [20:34] <Guest_> That's what I am trying to change my email to.
#1045 [20:37] * NeonFunnyBunny [NeonFunnyBunny@notlogged] has joined #minecrafthelp
#1046 [20:37] <Guest_> So, what should I do instead?
#1047 [20:37] <NeonFunnyBunny> Is anyone there? I need help.
#1048 [20:38] <Guest_> Neon
#1049 [20:38] <NeonFunnyBunny> Yes?
#1050 [20:38] <Guest_> " Welcome to the Minecraft Help channel. Just say what you need help with. Be as specific as possible. DO NOT JUST SAY "I NEED HELP". If nobody answers you, be patient and wait, somebody will be around."
#1051 [20:39] <NeonFunnyBunny> Oh, oops, uh, my problem is that in minecraft, my furnaces are only smelting ores, sand, and that kind of stuff, it won't cook food at all.
#1052 [20:39] * cua [cua@notlogged] has joined #minecrafthelp
#1053 [20:40] <Guest_> Is there fuel?
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#1055 [20:40] <NeonFunnyBunny> Yes, I'm using coal.
#1056 [20:40] <Guest_> Are you using a modded client? Forge?
#1057 [20:40] <NeonFunnyBunny> Yes, I am, I have mods installed.
#1058 [20:40] <Guest_> Hmmm... it could be because of that. Try smelting food on a vanilla world
#1059 [20:41] <Guest_> Or remove some mods
#1060 [20:41] <NeonFunnyBunny> Alright, I'll try that, thanks.
#1061 [20:41] <Guest_> No problem.
#1062 [20:50] <NeonFunnyBunny> I tried removing some mods, but that didn't work. I still can't cook food.
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#1071 [21:02] <Juuzou> Hi. I can't download minecraft because I have a "Pixel Format Not Accelerated." I have followed all the steps on how to get it fixed so far, and now it has asked me "After you have the link to your DxDiag report, simply visit one of the technical support resources, and give them a brief description of your issue along with the link to your DxDiag report. From there on, they will give you further instruction. " I already have the link.
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#1076 [21:16] <Chromaryu> Juuzou: paste link down.
#1077 [21:16] <Juuzou> http://paste.ubuntu.com/16543299/
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#1081 [21:20] <Chromaryu> Juuzou: your graphic board does not support windows 10. either downgrade, or buy new graphic board(If you can) also buy new PC is option
#1082 [21:21] <Juuzou> How do I downgrade?
#1083 [21:22] <Chromaryu> ??> Juuzou win/downgrade
#1084 [21:22] <Chromaryu> ??< index
#1085 [21:22] <Chromaryu> ...?
#1086 [21:22] <Chromaryu> ??> Juuzou win/downgrade
#1087 [21:23] <Absol> Juuzou: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1088 [21:23] <Chromaryu> Alright
#1089 [21:24] <Juuzou> Okay thank you
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#1091 [21:51] <CantLogin> I cannot log into my account.
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#1095 [21:59] <urielsalis> CantLogin, what happens when you try?
#1096 [22:00] <nmagic07> I have recently tried to run Minecraft on a laptop that was recently updated to windows 10, I get a message about updating graphics driver, but when I try they tell me the driver is up to date. Here is the information I was told I needed to post to one of thee sites to see if we can get it addressed. http://paste.ubuntu.com/16544628/
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#1099 [22:00] <urielsalis> nmagic07, there are no drivers for your graphics card for Windows 10, Downgrade to Windows 7 or use another PC or if you have a desktop PC, buy a new graphics card
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#1101 [22:00] <urielsalis> nmagic07, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1102 [22:00] <nmagic07> Thanks
#1103 [22:00] * urielsalis tips hat
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#1104 [22:01] <PhatLe> i can't launch minecraft on windows 7
#1105 [22:01] <urielsalis> PhatLe, what happens when you try?
#1106 [22:01] <PhatLe> ]it said fix some problem
#1107 [22:02] <urielsalis> PhatLe, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag then put that information on http://paste.ubuntu.com/ and give us that information URL here!
#1108 [22:02] <PhatLe> http://paste.ubuntu.com/16517023/
#1109 [22:02] <urielsalis> PhatLe, download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
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#1111 [22:03] <PhatLe> so i need to install that one ?
#1112 [22:03] <urielsalis> PhatLe, yes, the .exe for 32 bit
#1113 [22:03] <PhatLe> thanks
#1114 [22:03] <PhatLe> good help
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#1124 [22:18] <Framerate_Frustrate> Hello! I recently got a new laptop and have been trying to play Minecraft on it with some friends. Unfortunately, I'm unable to keep up because my framerate is horrendous (often suspended between 1-5 fps), making the game virtually unplayable. I feel like I've tried everything from more RAM, having all settings at its lowest, removing background processes and even Optifine. Nothing seems to work. Am I just not
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#1135 [22:48] <Dfonse> Hey guys, I am struggling to set up my LAN server to play with my friend. How can I do it?
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#1137 [22:49] <Dfonse> Can anyone help?
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#1139 [22:49] <Andrio> Are you trying to set up a LAN world, or a fully fledged server?
#1140 [22:49] <Dfonse> A lan world, its just my creative world and I want my friend to play with me
#1141 [22:50] <Andrio> Mm
#1142 [22:50] <Andrio> Usually you can just open the LAN world, and it'll automatically appear in others' server lists.
#1143 [22:50] <Dfonse> My friend has no firewall, and my firewalll is allowing both minecraft and the other thing.
#1144 [22:50] <Dfonse> It does not show up.
#1145 [22:50] <Andrio> Though it tells you the listening port number so you can try connecting manually.
#1146 [22:51] <Andrio> The other thing being Jav?
#1147 [22:51] <Andrio> a
#1148 [22:51] <Dfonse> Yeah I have Java and Minecraft allowed in my firewall
#1149 [22:51] <Andrio> mm
#1150 [22:51] <Dfonse> We have tried a direct connect, however ive been getting a connection fail
#1151 [22:51] <Dfonse> over and over
#1152 [22:51] <Andrio> By default, Minecraft on Windows uses its own Java installation, so you must allow that too.
#1153 [22:51] <Dfonse> I did
#1154 [22:51] <Andrio> All right.
#1155 [22:51] <Andrio> What security software do you have?
#1156 [22:52] <Dfonse> I have windows defender and a firewall
#1157 [22:52] <CubeTheThird> ??> Framerate_Frustrate win/dxdiag
#1158 [22:52] <Absol> Framerate_Frustrate: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1159 [22:52] <Andrio> What about on your friend's computer?
#1160 [22:52] <Dfonse> He has a macbook and it doesnt look like he has any. no firewall
#1161 [22:53] <Andrio> mm
#1162 [22:53] <CubeTheThird> Dfonse, what did you do exactly for direct connect?
#1163 [22:53] <Dfonse> He has Sophos antivirus
#1164 [22:53] <CubeTheThird> oh
#1165 [22:53] <CubeTheThird> ??< av/sophos
#1166 [22:53] <Dfonse> Cube we did 10.0.0.
#1167 [22:53] <CubeTheThird> Dfonse, no port?
#1168 [22:53] <Dfonse> X as the IPv4:Port
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#1170 [22:53] <Andrio> 10.0.0?
#1171 [22:53] <Dfonse> 10.0.0.X:Port
#1172 [22:53] <Dfonse> is what we did
#1173 [22:53] <Andrio> Mm
#1174 [22:53] <Dfonse> X and Port being variables respectively
#1175 [22:54] <CubeTheThird> Dfonse, and you were sure to use the local IP for the correct computer?
#1176 [22:54] <Andrio> Did you get that address from ipconfig?
#1177 [22:54] <Dfonse> I did ipconfig
#1178 [22:55] <CubeTheThird> Dfonse, did you try the connection both ways that way?
#1179 [22:55] <Dfonse> and there are two IPs, default gateway and IPv4
#1180 [22:55] <Dfonse> I did the dg and the ipv4
#1181 [22:55] <Dfonse> with port
#1182 [22:55] <Andrio> 'Default gateway' is your router.
#1183 [22:55] <Dfonse> and neither worked
#1184 [22:55] <Dfonse> oh
#1185 [22:55] <Dfonse> am I looking for subnet mask?
#1186 [22:55] <CubeTheThird> no
#1187 [22:55] <CubeTheThird> your IPv4 is you
#1188 [22:56] <Dfonse> I used that
#1189 [22:56] <Dfonse> with the port
#1190 [22:56] <CubeTheThird> it's possible though that sophos is blocking it
#1191 [22:56] <Dfonse> and they had a connection timeout
#1192 [22:57] <Dfonse> io.netty.channel.ConnectTimeoutException: Connection timed out
#1193 [22:57] <Framerate_Frustrate> Hi, sorry I was AFK. What was that about win/dxdiag?
#1194 [22:57] <CubeTheThird> Framerate_Frustrate, do what Absol said after that
#1195 [22:58] <Framerate_Frustrate> Okay, one moment.
#1196 [22:59] <Dfonse> So cube have yhou seen this problem before
#1197 [23:00] <CubeTheThird> Dfonse, well most commonly it's something blocking the connection, which is why I suspect sophos
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#1199 [23:01] <Dfonse> What would I change
#1200 [23:02] <Dfonse> Are you familiar with sophos
#1201 [23:02] <Framerate_Frustrate> http://paste.ubuntu.com/16545962/
#1202 [23:02] <CubeTheThird> never used it before no
#1203 [23:02] <CubeTheThird> Framerate_Frustrate, one moment
#1204 [23:04] <CubeTheThird> Framerate_Frustrate, well for starters, we can update your video drivers
#1205 [23:04] <CubeTheThird> Framerate_Frustrate, download and install http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_20.19.15.4352_W10x64_A.zip?acerid=635948210717661378&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20ES1-531&OS=ALL&LC=en&BC=ACER&SC=PA_6
#1206 [23:04] <Dfonse> Do you know
#1207 [23:04] <Dfonse> what the minecraft java plugin is
#1208 [23:04] <Dfonse> so I can make an exception on his sophos?
#1209 [23:04] <Framerate_Frustrate> Will do, one moment.
#1210 [23:05] <CubeTheThird> Dfonse, do you mean like, the java path?
#1211 [23:05] <Dfonse> Yeah, its like Java SE or soemthing
#1212 [23:05] <CubeTheThird> Dfonse, if you're looking for the exact path, it should be listed in the launcher, under the Edit Profile menu, in the Executable box
#1213 [23:06] <Dfonse> hes on minecraft 1.9.4 and im lon 1.9.2
#1214 [23:06] <Dfonse> could that do it?
#1215 [23:06] <Dfonse> just noticed
#1216 [23:06] <CubeTheThird> yes
#1217 [23:06] <CubeTheThird> those versions are not compatible
#1218 [23:06] <Dfonse> can I update to 1.9.4?
#1219 [23:06] <Dfonse> If I do will the world get messed up?
#1220 [23:07] <Dfonse> How can I update it?
#1221 [23:07] <CubeTheThird> Dfonse, you should update. It won't mess anything up
#1222 [23:07] <CubeTheThird> ??> Dfonse launcher/change-version
#1223 [23:07] <Absol> Dfonse: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1224 [23:07] <CubeTheThird> I recommend you set it to "use latest version"
#1225 [23:08] <Framerate_Frustrate> Brb, CubeTheThird, closing my browser while the driver updates.
#1226 [23:08] <CubeTheThird> ok
#1227 [23:08] <Dfonse> I was using OptiFine 1.9.2
#1228 [23:08] <Dfonse> so I just set it to 1.9.4
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#1230 [23:08] <Dfonse> I hope my world doesnt get messed up, maybe my resource pack wont work thogh
#1231 [23:09] <Dfonse> IT WORKEd
#1232 [23:09] <Dfonse> HELL YEAH
#1233 [23:09] <Dfonse> Thanks man
#1234 [23:09] <CubeTheThird> awesome!
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#1236 [23:12] <Kusa> Kusa hi
#1237 [23:12] <Kusa> Kusa Am I able to ask questions concerning chipsets and drivers?
#1238 [23:12] <CubeTheThird> Kusa, ask away
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#1240 [23:14] <Kusa> Kusa Thanks. So i updated to windows 10 and tried to launch minecraft but it said my pixel format was not accelerated and my driver was out of date. I tried to install new drivers but they all said my computer did not meet the minimum requirements.
#1241 [23:14] <CubeTheThird> Kusa, what chipset do you have?
#1242 [23:14] <Kusa> Kusa Here. Take a look at this http://paste.ubuntu.com/16546176/
#1243 [23:15] <CubeTheThird> Kusa, intel dropped support for that chipset before the release of windows 8
#1244 [23:15] <Kusa> Its the chipset that came with Windows 10
#1245 [23:15] <CubeTheThird> Kusa, if you want to get the game working, you'll either have to downgrade to windows 7, get a new graphics card, use Linux, or use a different computer
#1246 [23:15] <CubeTheThird> Kusa, you have intel 4 series chipset. If that computer came with windows 10, you were ripped off
#1247 [23:16] <Kusa> No, i updated to windows 10 and the chipset was updated to that
#1248 [23:16] <Kusa> it was HD 4000 before
#1249 [23:16] <CubeTheThird> Kusa, that is not possible. The chipset is hardware. Upgrading windows won't change that
#1250 [23:16] <CubeTheThird> Kusa, it's your physical CPU
#1251 [23:17] <Kusa> Wait, I might not be wording this correctly
#1252 [23:17] <Kusa> Under my Display Adapters in Device Manager, it has the Intel Express Chipset that came with Windows 10 when I updated
#1253 [23:18] <Kusa> before it was Intel(R) HD E4000
#1254 [23:18] <CubeTheThird> Kusa, nope. Your CPU comes with intel 4 series graphics. the CPU model number however is E8400
#1255 [23:19] <Kusa> So im confused. How are people playing Minecraft on Windows 10
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#1257 [23:19] <CubeTheThird> Kusa, your graphics card is not supported on windows 10
#1258 [23:20] <CubeTheThird> Kusa, microsoft will provide basic drivers as there are none available. Intel stopped releasing drivers for your CPU at windows 7
#1259 [23:20] <Framerate_Frustrate> Hello, CubeTheThird, I have successfully updated my drivers.
#1260 [23:20] <CubeTheThird> Framerate_Frustrate, ok good. See if that helped with performance
#1261 [23:20] <Framerate_Frustrate> Okay, one moment.
#1262 [23:20] <Kusa> So I need to downgrade to Windows 7?
#1263 [23:21] <CubeTheThird> Kusa, yes either that, install a newer graphics card, or use a different computer
#1264 [23:21] <Kusa> Won't that delete a lot of my applications? Such as Steam?
#1265 [23:22] <CubeTheThird> Kusa, how long ago did you upgrade to windows 10?
#1266 [23:22] <Framerate_Frustrate> It worked! My framerate is now in excellent condition!
#1267 [23:22] <CubeTheThird> Framerate_Frustrate, awesome! what's it at now/
#1268 [23:22] <Kusa> Yikes, good question. Almost a few weeks ago I guess?
#1269 [23:22] <Kusa> Possibly a month
#1270 [23:23] <CubeTheThird> Kusa, ok. If it was less than 1 month ago, you should be able to downgrade for free and keep everything the way it was before upgrading
#1271 [23:23] <CubeTheThird> ??> Kusa win/downgrade
#1272 [23:23] <Absol> Kusa: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1273 [23:23] <Framerate_Frustrate> Between 28 and 48 fps depending on how actively I'm moving about.
#1274 [23:24] <CubeTheThird> Framerate_Frustrate, ok. We might be able to improve that. Your computer is a laptop correct?
#1275 [23:24] <Kusa> So my computer does not support Win 8.1 correct?
#1276 [23:24] <CubeTheThird> Kusa, that is correct
#1277 [23:24] <Framerate_Frustrate> Correct.
#1278 [23:24] <Kusa> Ok, gonna try and see if I can downgrade.
#1279 [23:24] <Kusa> Thanks for the help
#1280 [23:24] <CubeTheThird> Framerate_Frustrate, is it currently plugged into power?
#1281 [23:25] <Framerate_Frustrate> Not currently.
#1282 [23:26] <CubeTheThird> Framerate_Frustrate, I would recommend you do so. 3D applications like games will not only drain your battery quickly, but your PC will likely also reduce performance to try saving battery
#1283 [23:28] <Framerate_Frustrate> I've plugged it in, not sure my fps has visibly changed. Average numbers seem consistent.
#1284 [23:28] <CubeTheThird> Framerate_Frustrate, you may need to close and re-open the game
#1285 [23:28] <CubeTheThird> Framerate_Frustrate, also, in your computer's power settings, make sure it's set to Maximum Performance
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#1288 [23:30] <Framerate_Frustrate> One moment, high performance seems to have added a slight boost. I'll restart the game.
#1289 [23:30] <CubeTheThird> Framerate_Frustrate, after that, we can adjust video settings in the game
#1290 [23:33] <Framerate_Frustrate> Restarted the game, runs smoothly and about the same in both singleplayer and multiplayer.
#1291 [23:33] <CubeTheThird> good good
#1292 [23:33] <CubeTheThird> Framerate_Frustrate, what's your FPS at now?
#1293 [23:34] <Framerate_Frustrate> Consistently around 35-48 fps.
#1294 [23:35] <CubeTheThird> Framerate_Frustrate, hmm ok. Goal would be around 60 so we'll see if we can bring it up a bit. In the video settings, what do you have set for render distance?
#1295 [23:36] <Framerate_Frustrate> 6 chunks, pretty short.
#1296 [23:36] <CubeTheThird> Framerate_Frustrate, hmm ok. if these aren't already set: set mipmapping to 0, turn on VBOs, turn off VSync. Set FPS to unlimited
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#1299 [23:39] <LongTimeAgo> I think I've got a pretty odd situation on my hands and I can't find any information on how to resolve it
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#1301 [23:39] <CubeTheThird> LongTimeAgo, care to elaborate?
#1302 [23:40] <LongTimeAgo> I bought a copy of minecraft around.. 2011 I think
#1303 [23:40] <LongTimeAgo> When I bought it I don't think I needed an email, I just used a username to buy it and sign in
#1304 [23:40] <LongTimeAgo> I'm not entirely sure though
#1305 [23:40] <LongTimeAgo> It was a while ago
#1306 [23:40] <urielsalis> LongTimeAgo, and now it asksing you for a email?
#1307 [23:40] <LongTimeAgo> Yeah
#1308 [23:41] <CubeTheThird> LongTimeAgo, you cannot purchase it wihtout an email
#1309 [23:41] <urielsalis> LongTimeAgo, and you didnt migrate your account?
#1310 [23:41] <LongTimeAgo> No
#1311 [23:41] <CubeTheThird> LongTimeAgo, what is your username?
#1312 [23:41] <Framerate_Frustrate> Under which tab would I find VSync?
#1313 [23:41] <urielsalis> Framerate_Frustrate, video settings
#1314 [23:41] <LongTimeAgo> PiratePotterToes
#1315 [23:41] <CubeTheThird> Framerate_Frustrate, umm.. tab? are you using optifine?
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#1317 [23:41] <urielsalis> LongTimeAgo, your account is not migrated
#1318 [23:41] <LongTimeAgo> Yeah I know
#1319 [23:42] <urielsalis> LongTimeAgo, meaning it shouldnt be asking you for a email
#1320 [23:42] <Framerate_Frustrate> Yes.
#1321 [23:42] <LongTimeAgo> Really?
#1322 [23:42] <CubeTheThird> Framerate_Frustrate, oh. Can you try without it?
#1323 [23:42] <LongTimeAgo> But I'm trying to migrate it
#1324 [23:42] <Framerate_Frustrate> Sure.
#1325 [23:42] <CubeTheThird> LongTimeAgo, what method of payment did you use?
#1326 [23:42] <LongTimeAgo> I don't remember, I think it was either visa or paypal
#1327 [23:42] <LongTimeAgo> one of those two
#1328 [23:42] <LongTimeAgo> not sure which
#1329 [23:43] <CubeTheThird> ??> LongTimeAgo account/trans-id/paypal
#1330 [23:43] <Absol> LongTimeAgo: A Paypal transaction ID is a 17 character alphanumeric code. Example: 1AB23456C7890123D
#1331 [23:43] <Absol> LongTimeAgo: If you need to recover your transaction ID, log into your PayPal account and search for "Mojang" under your Transaction History.
#1332 [23:43] <LongTimeAgo> Okay
#1333 [23:43] <CubeTheThird> LongTimeAgo, if it was 2011, would it be early or late that year?
#1334 [23:43] <LongTimeAgo> early I think
#1335 [23:43] <LongTimeAgo> my memory's really foggy
#1336 [23:44] <CubeTheThird> ??> LongTimeAgo account/trans-id/skrill
#1337 [23:44] <Absol> LongTimeAgo: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#1338 [23:44] <Absol> LongTimeAgo: If you need to recover your transaction ID from this service, contact Skrill here: https://www.skrill.com/en/siteinformation/contact-us/
#1339 [23:44] <CubeTheThird> if not that
#1340 [23:44] <CubeTheThird> ??> LongTimeAgo account/trans-id/DIBS
#1341 [23:44] <Absol> LongTimeAgo: DIBS was Mojang's original payment provider, used from 2009 to mid-2011.
#1342 [23:44] <Absol> LongTimeAgo: Contact Mojang directly stating that you paid via the DIBS system; they will provider further instructions.
#1343 [23:45] <Framerate_Frustrate> Optifine is off and the settings are properly adjusted, not much difference in fps, unfortunately.
#1344 [23:45] <LongTimeAgo> Alright
#1345 [23:45] <LongTimeAgo> Thanks
#1346 [23:45] * darius_ [darius_@notlogged] has quit. (Ping timeout: 195 seconds)
#1347 [23:45] <LongTimeAgo> I'll try and get this sorted out
#1348 [23:45] <LongTimeAgo> Goodbye
#1349 [23:45] <LongTimeAgo> Goodbye
#1350 [23:45] * LongTimeAgo [LongTimeAgo@notlogged] has left #minecrafthelp
#1351 [23:52] <CubeTheThird> Framerate_Frustrate, sounds like we may have reached a maximum threshold then
#1352 [23:56] <Framerate_Frustrate> The game is running excellent anyhow, I appreciate your help!