#1 [00:00] <purplepixie1991> so what is messing with the lan server then?
#2 [00:01] <mattym> purplepixie1991, Your antivirus, Advanced SystemCare
#3 [00:01] <zodiac8789> i need to restart my computer now
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#6 [00:04] <purplepixie1991> well now i have no antivirus or advanced systemcare and now i dont feel protected
#7 [00:05] <webrosc> norton is rubbish, as is advance systemcare
#8 [00:05] <purplepixie1991> all the other protection systems out there cost a bome
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#11 [00:05] <mattym> purplepixie1991, Well once your friend has removed the stuff, both of you should restart and try the lan connection again
#12 [00:06] <purplepixie1991> ok i will let him know
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#18 [00:17] <Concavian> Just wanted to thank the community with the graphic driver upgrade. It's working now!
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#26 [00:25] <zodiac8789> its working thnx alot for the help today
#27 [00:25] <mattym> zodiac8789, Ok enjoy
#28 [00:26] <webrosc> \o/
#29 [00:26] <zodiac8789> i will do
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#32 [00:30] <Milesnocte> I need help disabling mods on a forge thermos server running ftb infinity 2.5.0. I disabled a few mods ( funky lokomotion, steves addons, ext) via adding .disabled to the end and everything works fine, but when someone opens the creative menu the client crashes.
#33 [00:30] <webrosc> ??> Milesnocte mods
#34 [00:30] <Absol> Milesnocte: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#35 [00:30] <Absol> Milesnocte: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#36 [00:30] <Absol> Milesnocte: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#44 [00:49] <skatergirl200> having trouble with password on mojang account. is it the same as my email account?
#45 [00:51] <skatergirl200> I have tried the same password and it does not recognize it for my user name.
#46 [00:51] <webrosc> skatergirl200, no, your email account is different to your minecraft account
#47 [00:51] <xales> skatergirl200: The password to your Mojang account is whatever you made it. If you forgot it, you can request a link to reset it.
#48 [00:51] <webrosc> ??> skatergirl200 account/reset-password
#49 [00:51] <Absol> skatergirl200: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#50 [00:51] <Absol> skatergirl200: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
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#52 [00:53] <skatergirl200> How do I know if my account has been migrated or not?
#53 [00:53] <webrosc> whats your ingame name?
#54 [00:53] <paaao98> my minecraft keeps crashing
#55 [00:53] <skatergirl200> the san
#56 [00:54] <webrosc> skatergirl200, thats not a valid minecraft username
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#59 [00:55] <skatergirl200> sorry, typo my ingame name is skatergirl200. my username is skatergirlpro0@gmail.com
#60 [00:56] <webrosc> your account is migrated
#61 [00:56] <webrosc> so you should be logging in with email and password
#62 [00:56] * Anzhi is now known as Anzhelika|Away
#63 [00:57] <skatergirl200> so how come when I put my username in and password it says that it doesnt recognize the password for my username. i have changed the password 3 different times.
#64 [00:58] * Anzhelika|Away is now known as Anzhi
#65 [00:58] <webrosc> ??> skatergirl200 login/throttle
#66 [00:58] <Absol> skatergirl200: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#67 [00:58] <Absol> skatergirl200: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#68 [00:59] <skatergirl200> Thank you that is probably what has happened. I will check again later. goodnight.
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#85 [01:28] <TheMarleyCrash> dfg
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#94 [01:42] <ItubeTV> http://paste.ubuntu.com/16758513/
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#97 [01:46] <ItubeTV> i need help because if i open the launcher and wait and klick on the play button the things download but the game didnt open only a noter launcher and the say minecraft launcher crashed and then there is a botton with fix an dif i klick there i where send to a webside and there stands Pixel Format Not Accelerated
#98 [01:47] <ItubeTV> http://paste.ubuntu.com/16758513/
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#114 [03:02] <Me> I NEED HELP
#115 [03:03] <Me> My Minecraft account is suddenly not working
#116 [03:04] <Me> i type my password that worked dyesterday
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#118 [03:04] <Me> i can't change my password because the email i was using was taken down
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#125 [03:14] <FatalError> Whenever I open a world or server minecraft crashes and says "detected a fatal error"
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#136 [03:40] <hakabolo> hi
#137 [03:40] <hakabolo> i bought mc but it only lets me play demo
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#140 [03:52] <Diaxower> i forgond my password to(old minecraft account) and mojang wont send me email.
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#155 [04:30] <GintomsG> i need help
#156 [04:31] <GintomsG> i cant acces my minecraft acout or mojag i tryed changing my pasword but it doesnt help
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#158 [04:32] <GintomsG> i tried changing my pasword like 2 times it doesnt help
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#160 [04:33] <GintomsG> anybody
#161 [04:34] <BufflexLP> Jemand deutsch?
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#178 [05:15] <hi> hello?
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#180 [05:16] <hi> hello?
#181 [05:16] <hi> i cannot log in minecraft
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#184 [05:17] <az142536> 1
#185 [05:17] <az142536> 2
#186 [05:17] <az142536> 3
#187 [05:17] <az142536> 4
#188 [05:17] <az142536> 5
#189 [05:17] * Absol kicked az142536 from #minecrafthelp (Reason: z142536 :Stop spamming)
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#191 [05:18] <az142536> 我密碼望雞該怎麼辦
#192 [05:18] <az142536> 我密碼忘記該怎麼辦
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#196 [05:18] <az142536> 我密碼忘記該怎麼辦
#197 [05:18] <az142536> 我密碼忘記該怎麼辦
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#207 [05:29] <TornadoNrOne> What is the render distance on minecraft realmin 1.9.4?
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#209 [05:30] <TornadoNrOne> What is the render distance on minecraft realm in 1.9.4?
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#218 [05:40] <Dvdg> Is there a way to get a text sent to me and send me a code when I want to change my account information?
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#221 [05:41] <Dvdg> Hello?
#222 [05:41] <Anna> You change account information through the mojang site or email links
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#225 [05:42] <Dvdg> But if someone else access my account, I want like a link or something which they need to click or enter to make sure they can change the information
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#229 [05:43] <Anna> They would need access to your email registered with the account to change things like passwords or the email
#230 [05:43] <Dvdg> Ok
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#240 [05:57] <CZ_Ender_Shadow> http://paste.ubuntu.com/16763486/
#241 [05:57] <CZ_Ender_Shadow> i dont know what happens
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#243 [05:58] <CZ_Ender_Shadow> can anyone help me???
#244 [05:58] <CZ_Ender_Shadow> please
#245 [05:58] <Anna> CZ_Ender_Shadow: one moment
#246 [05:58] <CZ_Ender_Shadow> okay
#247 [05:59] <Anna> CZ_Ender_Shadow: download and install https://downloadcenter.intel.com/download/18223/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-exe-
#248 [05:59] <CZ_Ender_Shadow> thanx
#249 [06:00] * Anzhelika|Away is now known as Anzhi
#250 [06:03] <CZ_Ender_Shadow> do i have to accept to execute the WinSAT???
#251 [06:03] <Anna> If there is an accept button, you'll likely have to accept
#252 [06:03] <CZ_Ender_Shadow> ok, thanx again
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#260 [06:14] <CZ_Ender_Shadow> Anna: so much thanks
#261 [06:14] <CZ_Ender_Shadow> now my minecraft runs
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#266 [06:22] <TheCandyFoxy> i have no memmory and i have do what its say but is comming up :Error occurred during initialization of VM Could not reserve enough space for 2621440KB object heap Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#267 [06:22] <Andrio> You have no memory?
#268 [06:24] <TheCandyFoxy> i mean i have Out of memory
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#271 [06:27] <DaMorscha> hi there! is there somebody can halp me in german because i have a problem with the log in
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#273 [06:27] <Andrio> mm
#274 [06:28] <Andrio> TheCandyFoxy, how much RAM does your PC have?
#275 [06:28] <Andrio> ??> DaMorscha lang/DE
#276 [06:28] <Absol> DaMorscha: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
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#278 [06:29] <TheCandyFoxy> i have 64-bit
#279 [06:31] <Andrio> I doubt your PC has 16 384 petabytes of RAM.
#280 [06:33] <Andrio> TheCandyFoxy, open File Explorer, right click 'This PC' and select Properties.
#281 [06:34] <DaMorscha> ok then we must try it in english , i have a problem with mi login in minecraft the passwort and the email are the same and its save in my profile since over 2 years but today it comes a window with: Invalid username or password! but the login datas are the same, i have the pasword change but it cames another time: Invalid username or password! maybe you can halp me.
#282 [06:34] <Andrio> ??> DaMorscha login/throttle
#283 [06:34] <Absol> DaMorscha: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#284 [06:34] <Absol> DaMorscha: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#286 [06:36] <DaMorscha> ok that is someone has tried to hack my profile?
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#288 [06:36] <Andrio> It's possible.
#289 [06:36] <Andrio> If you could change your password, and they don't have access to your email inbox, you're probably safe.
#290 [06:37] <DaMorscha> ok that's then an explanation but it means so that he did not make it right?
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#292 [06:40] <TheCandyFoxy> ok i have open the file explorer but waht you mean wit select Properties
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#295 [06:42] <Andrio> TheCandyFoxy, right click 'This PC' and select Properties.
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#307 [06:54] <tnsgud9> ?
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#310 [06:58] <azmi2299> ?
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#316 [07:04] <TheCandyFoxy_> Andrio i have do what you say but is still not working. =(
#317 [07:04] <TheCandyFoxy_> but i need to eat now to i try agan later
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#320 [07:05] <muffinman_91> why is there only 1 way of mobgriefing?
#321 [07:06] <muffinman_91> and not 2
#322 [07:06] <muffinman_91> like creepers and villagers separate??
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#325 [07:07] <TheCandyFoxy_> Andrio i have do what you say but is still not working. =(
#326 [07:07] <TheCandyFoxy_> Andrio i have do what you say but is still not working. =(
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#329 [07:10] <bfe003> i really have no idea whats the problem with my minecraft ... on my other computer it works fine but here it just fails and the weirdest part of all is my other games work fine .... so it weird but if you understand what th error is from this site i got a guide to paste here : http://paste.ubuntu.com/16765294/ then please tell me :)
#330 [07:12] <bfe003> maybe this computer is just to old
#331 [07:13] <bfe003> is anyone even online?
#332 [07:13] <bfe003> i guess not¨
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#337 [07:16] <azmi2299> maaaybe
#338 [07:17] <Strajker3> Hello! I have a bug on "sklauncher". Like on other launchers, zyczu, etc... I can't play minecraft, when i wanna play I have bug "Pixel Format Not Accelerated" There is my DxDiag : http://paste.ubuntu.com/16765589/
#339 [07:17] <azmi2299> well that PC you are using is better than mine
#340 [07:18] <azmi2299> Strajker3: windows 10 hm? try disabling VBO
#341 [07:18] <azmi2299> except if you cant even run the menu
#342 [07:18] <Strajker3> I can run menu, what is VBO?
#343 [07:18] <Strajker3> And yes, it is win 10.
#344 [07:19] <azmi2299> should be above "view bobbing" in options
#345 [07:19] <azmi2299> or if not, try using some sort of optifine, if i am allowed to say that to anyone asking
#346 [07:20] * Anzhi is now known as Anzhelika|Away
#347 [07:21] <Strajker3> Oh, wait, i can't open menu... I wrong understand you, sorry.
#348 [07:21] * Anzhelika|Away is now known as Anzhi
#349 [07:21] <Strajker3> When i click "Play" button i have a bug report.
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#356 [07:26] <striker> Hello. I have a problem. I can't run minecraft on ANY launcher. I was trying on CraftserveLauncher, Sklauncher, even zyczu... Always when i click "Play" i got a bug report. There is my DxDiag : http://paste.ubuntu.com/16765589/
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#358 [07:28] <Jacob> Hi all, I bought a minecraft account on ebay, migrated it to my email address. Played for a few months... Today the account has literally disappeared!
#359 [07:28] <Jacob> Anyone knows what the heck this is about??
#360 [07:28] <azmi2299> uhhh
#361 [07:28] <Jacob> Stolen?
#362 [07:28] <Jacob> also don't how to contact mojang / minecraft directly?
#363 [07:29] * JPS3701 [JPS3701@notlogged] has joined #minecrafthelp
#364 [07:29] <azmi2299> Jacob: try to contact mojang and tell your transaction ID
#365 [07:29] <azmi2299> darling i forgot their email
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#368 [07:30] <Jacob> azmi thanks. how do i find out the transaction id?
#369 [07:30] * JPS3701 [JPS3701@notlogged] has joined #minecrafthelp
#370 [07:31] <azmi2299> it should come on your email when you bought it
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#372 [07:33] <azmi2299> striker: you might want to update your graphic card's driver
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#374 [07:33] <TheCandyFoxy_> how can my friends join to my world when i have mods?
#375 [07:34] <azmi2299> LAN world?
#376 [07:34] <TheCandyFoxy_> yes
#377 [07:34] <azmi2299> i afraid you are not supposed to ask about mod-related here
#378 [07:34] <azmi2299> but theoritically it should be more than you need
#379 [07:35] <TheCandyFoxy_> ops okay
#380 [07:35] <Jacob> azmi thank you
#381 [07:36] <azmi2299> dont count on it :p
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#399 [08:04] <Mib3145> for some reason minecraft keeps crashing when i try to launch it. It says i need to update my drivers but when i go to update them it just crashes and says there was and error in the process
#400 [08:04] <rene> Hello. My name is René. My Minecraft crashed so that I had to restart my PC. After I did this my world was lost.
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#405 [08:09] <Teakay> how do i recover my username if i forgot it
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#408 [08:15] <azmi2299> ...
#409 [08:15] <azmi2299> all three of them left
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#425 [08:35] <twydark> http://paste.ubuntu.com/16768161/
#426 [08:36] <twydark> i cant play minecraft and follow the things i must be do
#427 [08:36] <twydark> can someone help me?
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#429 [08:37] <twydark> i dont know what to do
#430 [08:37] <twydark> i have click on fix the problem and follow the staps
#431 [08:38] <twydark> @aubot
#432 [08:41] * MrMCThai [MrMCThai@notlogged] has quit. (Ping timeout: 195 seconds)
#433 [08:41] <Andrio> twydark, install this driver: http://www.nvidia.com/download/driverResults.aspx/102993/en-us
#434 [08:43] <twydark> okey
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#442 [08:49] <pepeuser12> como fasso para baixar mainecraft
#443 [09:00] * vlaretor [vlaretor@notlogged] has joined #minecrafthelp
#444 [09:00] <vlaretor> http://paste.ubuntu.com/16769019/
#445 [09:02] <vlaretor> ------------------ System Information ------------------ Time of this report: 5/28/2016, 10:59:34 Machine name: DEADSEC Operating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.151230-0600) Language: Portuguese (Regional Setting: Portuguese) System Manufacturer: POSITIVO System Model: POSITIVO MOBILE BIOS:
#446 [09:02] <vlaretor> how resolve this erro ?
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#450 [09:04] <uuujjjn> @omar
#451 [09:05] <uuujjjn> @omar
#452 [09:05] <uuujjjn> @omar
#453 [09:06] <Andrio> vlaretor, install this driver: https://downloadcenter.intel.com/product/81507/Graphics-Drivers-for-Mobile-Intel-4-Series-Express-Chipset-Family
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#458 [09:14] <phantom> how do i contact minecraft customer support? i have forgotten the e-mail I've used for my minecraft account
#459 [09:14] * phantom is now known as Guest92234
#460 [09:14] <Guest92234> how do i contact minecraft customer support? i have forgotten the e-mail I've used for my minecraft account
#461 [09:15] <GreyVulpine> phantom - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#462 [09:15] <Guest92234> thanks a lot :)
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#466 [09:20] <Dylan> Hey
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#469 [09:24] <azmi2299> hello
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#479 [09:37] <graysenshi> noob question but on the new site where is the server download
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#482 [09:37] * CRAZYMIE12 [CRAZYMIE12@notlogged] has joined #minecrafthelp
#483 [09:37] <CRAZYMIE12> hi
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#485 [09:38] <CRAZYMIE12> hello
#486 [09:38] <CRAZYMIE12> anyone
#487 [09:38] <CRAZYMIE12> hi
#488 [09:39] <CRAZYMIE12> i will try to go on a new computer
#489 [09:39] <graysenshi> well what were you needing i was looking for the server download link
#490 [09:40] * Amaia [Amaia@notlogged] has joined #minecrafthelp
#491 [09:40] <Amaia> Having issues logging in with old account info
#492 [09:40] <graysenshi> just found it you got to go to play tith your friends then setup your own mc server
#493 [09:41] <CRAZYMIE12> oh ok by the way i found a solution to my windows 10 bug
#494 [09:41] <graysenshi> ok ill try with one of mine i setup and never upgraded
#495 [09:41] <Andrio> graysenshi: http://minecraft.net/download
#496 [09:42] <Andrio> click on 'set up you own Minecraft server'.
#497 [09:43] <CRAZYMIE12> umm ok but can i attully join you
#498 [09:43] <azmi2299> join on... what?
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#500 [09:45] <CRAZYMIE12> hi
#501 [09:45] <CRAZYMIE12> join any server of minecraft
#502 [09:45] <graysenshi> yea the non updaded account isnt working on the site not sure why tho
#503 [09:45] <Amer> hi
#504 [09:45] <graysenshi> i assume you tryed your email you used to creat it
#505 [09:46] <CRAZYMIE12> so if anyone have a server plz tell me the ip and all that PLZ i never join a cool server
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#509 [09:46] <Amer> i updated my windows now minecraft is not working
#510 [09:46] <graysenshi> not sure if this is aloud bet this is a nice site http://minecraft-server-list.com/
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#513 [09:49] <Rami> hi
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#517 [09:52] <CRAZYMIE12> i starting to hate window 10
#518 [09:53] <CRAZYMIE12> seriously
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#520 [09:54] <CRAZYMIE12> hi vip
#521 [09:55] <CRAZYMIE12> hi
#522 [09:55] <CRAZYMIE12> um is anyone online
#523 [09:55] <CRAZYMIE12> BRA
#524 [09:56] <CRAZYMIE12> :l
#525 [09:56] <vip> hi
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#528 [09:57] <vip> flx
#529 [09:57] <Rami> hi
#530 [09:57] <vip> hi
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#532 [10:02] <CRAZYMIE12> for me wen i go into minecraft hi pixel it say's "No authecate with Minecraft.net"
#533 [10:02] <CRAZYMIE12> and i loged in to minecraft
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#536 [10:05] <CRAZYMIE12> hello
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#543 [10:12] <Maya_> http://paste.ubuntu.com/16771716/
#544 [10:13] <CRAZYMIE12> some one can help me with the server hypixel i can join cause it say's "No auticate with Minecraft.net"
#545 [10:14] <Maya_> So, since I updated my pc to Windows 10, any time I click on Minecraft and press play, it sends me a crash report.
#546 [10:15] <CRAZYMIE12> you need to downgrade to window 8.1/8 or 7
#547 [10:15] <CRAZYMIE12> or use a other pc
#548 [10:15] <Maya_> It force updated my PC to Windows 10
#549 [10:15] <CRAZYMIE12> that is window 7 8 or 8.1
#550 [10:16] <CRAZYMIE12> oh so take another pc
#551 [10:16] <Maya_> This is my only PC, and as I said, it force updated it. I had no choice.
#552 [10:16] <CRAZYMIE12> so downgrade or buy a new one that window 8.1 or lease
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#554 [10:18] <azmi2299> well
#555 [10:18] <azmi2299> can you put your error log into paste.ubuntu.com ?
#556 [10:18] <CRAZYMIE12> fnasodnfushenf]w e
#557 [10:19] <azmi2299> on most cases you just need to update your driver
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#564 [10:26] <Xwl> I need help to login to my account i dont recive any emails and they only compromising my account while im on a vpn
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#567 [10:28] <Xwl> so are anyone gonna help me with my issue or not ?
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#575 [10:32] <san1234der> hey i forgot my mc account becouse ive mad it along time ago what can i do ?
#576 [10:34] <san1234der> well i mean i forgot my email
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#579 [10:37] <Daniel__> hello everyone. I have a bit of a problem with the minecraft launcher and the chipsets on my computer. They are outdated, but I did my best to update them. It yielded no results unfortunately. So, I decided to ask for help here as a last resort. I have my DxDiag report in a link format... so please... s.o.s
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#583 [10:41] <Andrio> Daniel__, may I see the report?
#584 [10:41] <Daniel__> http://paste.ubuntu.com/16772610/
#585 [10:42] <Daniel__> i think thats it, i did what the site said to do
#586 [10:44] <Andrio> Daniel__, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#587 [10:45] <Daniel__> yeah i was thinking that was it. So how would i downgrade? Its been over a month since i updated to windows 10. Can i even do it?
#588 [10:48] <Andrio> Well, you can still reinstall a different version of Windows fully, if you have the media (DVD etc.) for it.
#589 [10:52] <Daniel__> okay thanks man
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#592 [10:57] <Arne> I cant get my minecraft to work, pixel accelaration error
#593 [10:57] <Arne> it worked on win 7
#594 [10:58] <Arne> but since i am on win 10 it does not work anymore
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#604 [11:02] <Arne> hello
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#612 [11:07] <Nathan> Hello my name is Nathan and can't log into my minecraft account
#613 [11:07] * Nathan is now known as Guest28096
#614 [11:07] <Guest28096> Hello my name is Nathan and can't log into my minecraft account
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#617 [11:08] <Guest28096> Hello my name is Nathan and my email is not working for my minecraft account
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#630 [11:34] <atelos> hi
#631 [11:35] <atelos> j'ai un problème avec mon lanceur de jeux minecraft.
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#644 [11:47] <TheCodingCrafter> tyteen4a03 are you here?
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#649 [11:51] <spkingka> hello
#650 [11:51] <spkingka> I can't log in
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#655 [11:57] <xxxxxxx> my computerv says that i cant play mine craft due t an out dated driver so i got a driver report and everything was updated
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#658 [11:59] <DeJay> Hello. I was directed here from #spigot.
#659 [11:59] <DeJay> I cannot join any servers that I've tested on version 1.9 and higher.
#660 [11:59] <DeJay> Attempt 1 on my server and then mineplex:
#661 [11:59] <DeJay> http://hastebin.com/anijezinor.vhdl
#662 [12:00] <DeJay> Attempt two on another server of mine and then mineplex: https://gyazo.com/5fdfd6e2379d916a0e08d8f650eaecc7
#663 [12:00] <xxxxxxx> so what does that mean, i cant play?
#664 [12:00] <DeJay> xxxxxxx: Not sure about you.
#665 [12:00] <DeJay> But I can't do anything.
#666 [12:00] <DeJay> On my local server my console spits this error:
#667 [12:00] <DeJay> DeJay6424 lost connection: Internal Exception: io.netty.handler.codec.DecoderException: The received string length is longer than maximum allowed (9 > 7)
#668 [12:01] <DeJay> Mojang has already been emailed a more detailed message then what I just supplied.
#669 [12:01] <DeJay> And if it helps at all I was DDoSed yesterday night.
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#672 [12:02] <xxxxxxx> the computer im using is in shambles so im not suprised it doesnt work
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#681 [12:08] <Taliasam> gey guys, i lost my email to my old minecraft account, but have my working username and pw. how can i contact the minecraft support team to enter a new email adress?
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#683 [12:09] <rugdoc112> i have the dito problem
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#688 [12:13] <rugdoc112> hallo is ein Help Guy on?
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#691 [12:16] <AlfySkrublordTDM> can anyone help me? whenever i try to play minecraft it says i need to update my graphics drivers but theres no updates available. i've been told to bring this link here http://paste.ubuntu.com/16776701/
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#698 [12:23] <swenvanderkemp> Hi, I had the Pixel Format Not Accelerated problem. I followed the steps of the help page here and had to ask the question what to do next. I had to give a link, the link is: http://paste.ubuntu.com/16776821/
#699 [12:23] <swenvanderkemp> Hi, I had the Pixel Format Not Accelerated problem. I followed the steps of the help page here and had to ask the question what to do next. I had to give a link, the link is: http://paste.ubuntu.com/16776821/
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#706 [12:28] <Ava> I just updated to Windows 10 and now I cannot play minecraft
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#713 [12:35] <KingofLaughter5> I keep getting the "Pixel format not accelerated" error
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#715 [12:36] <KingofLaughter5> Any suggestions?
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#720 [12:39] <DeJay> Anyone else completely unable to join servers?
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#723 [12:40] <DeJay> Anyone else completely unable to join servers? I've reinstalled Minecraft, updated java, restarted my pc. All to not connect. When I connect I get just a simple Disconnected message.
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#725 [12:40] <DeJay> Checked logs and my client joins the server fine and sees chat fine for like a second.
#726 [12:41] <Lord_Ralex> DeJay, what is the full error?
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#728 [12:41] <DeJay> Lord_Ralex:
#729 [12:41] <DeJay> "Disconnected:
#730 [12:41] <DeJay> s/:/"
#731 [12:41] <ExtremeBot> DeJay meant to say: "Disconnected"
#732 [12:41] <Lord_Ralex> Does mctest.ae97.net do that
#733 [12:41] <DeJay> ?
#734 [12:41] <Lord_Ralex> Try that server....
#735 [12:42] <DeJay> Alright.
#736 [12:43] <DeJay> Yes.
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#738 [12:44] <DeJay> Lord_Ralex: mctest.ae97.net same problem.
#739 [12:44] <Lord_Ralex> ??> DeJay win/reinst
#740 [12:44] <Absol> DeJay: You may need to reinstall the locally installed files that Minecraft puts into place.
#741 [12:44] <Absol> DeJay: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#744 [12:45] <DeJay> Aight
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#751 [12:46] <MikeyCraft_il> http://paste.ubuntu.com/16777871/
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#753 [12:47] <Lord_Ralex> MikeyCraft_il, your computer is too old for Windows 10. Downgrade back to Windows 7.
#754 [12:47] <MikeyCraft_il> how?
#755 [12:47] <Lord_Ralex> ??> MikeyCraft_il win/downgrade
#756 [12:47] <Absol> MikeyCraft_il: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#757 [12:47] <DeJay> Absol bot?
#758 [12:48] <DeJay> Yep found him/it on GitHub. Explains why Lord_Ralex is so good at it :P
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#767 [13:01] <Sowwie> I can't connect to any servers.
#768 [13:01] <Sowwie> I try to join, but keep getting disconnected
#769 [13:01] <Sowwie> [Proxy] Lost connection to server.
#770 [13:02] <Sowwie> ^ I get that same error message every time
#771 [13:02] <Sowwie> I have restarted my router 3 times, and my computer like 7 times.
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#775 [13:06] <ManubisPlay> I can't log in my account!
#776 [13:06] <Sowwie> We can't help you here
#777 [13:06] <Sowwie> Go to mojang.com to fix that
#778 [13:06] <ManubisPlay> what i need to do
#779 [13:06] <ManubisPlay> i tried but nothing happened
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#783 [13:07] <ManubisPlay> answer me!!!
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#789 [13:10] <Slimey_[Minecraft_username_is_> I cant login to Minecraft, Minecraft website and even Steam! Do I have a virus?
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#796 [13:12] <Slimey> Hello!
#797 [13:12] <exterminaterjake> My friend is unable to log into minecraft and using the reset password doesn't help. Does anyone have an answer?
#798 [13:12] <exterminaterjake> My friend is unable to log into minecraft and using the reset password doesn't help. Does anyone have an answer?
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#802 [13:17] <PoisonForce> hey
#803 [13:17] <PoisonForce> is someone on that can help me out?
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#806 [13:22] <gabriel> [
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#813 [13:24] <PigHunterExtreme> Which software is best for removing any dangerous bugs/viruses such as Trojan, Worm, or any other form of malware on a computer?
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#816 [13:26] <Warblades> What do I do if I can't remember my old minecraft login name and I havent merged my accounts?
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#818 [13:27] * Bell is now known as Kirito
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#822 [13:29] <astijus556> Hi , i have a problem ! can you help my ?
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#829 [13:38] <agudelo> 1666.2222..5.55.88.1.1.1.11.1.3
#830 [13:38] * M4ster_Cr4ftBR [M4ster_Cr4ftBR@notlogged] has quit. (Client Quit)
#831 [13:39] <agudelo> que ago si no pudo jugar minicraft
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#836 [13:40] <Tuffnuf> hi
#837 [13:40] <agudelo> que ago si no puido jugar minicraft
#838 [13:40] <Tuffnuf> what
#839 [13:40] <Tuffnuf> i speak english
#840 [13:40] <agudelo> yo no se ingles
#841 [13:40] <Tuffnuf> my game crashed
#842 [13:40] <Tuffnuf> and i speak english
#843 [13:41] <agudelo> my name is agudelo
#844 [13:41] <Tuffnuf> Hello
#845 [13:41] <Tuffnuf> my name is Tuffnuf
#846 [13:41] <agudelo> hello
#847 [13:41] <Tuffnuf> My game crashed
#848 [13:41] <Tuffnuf> my minecraft game crashed
#849 [13:42] <agudelo> abla español
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#851 [13:42] <Tuffnuf> HI
#852 [13:42] <Tuffnuf> SOMEONE
#853 [13:42] <Tuffnuf> HELLO
#854 [13:42] <Tuffnuf> Yo no hablo Inglés
#855 [13:42] <Tuffnuf> I speak english
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#857 [13:43] * Tuffnuf [Tuffnuf@notlogged] has joined #minecrafthelp
#858 [13:43] <Tuffnuf> My game crashed and i dont know why
#859 [13:44] * solushkaa [solushkaa@notlogged] has joined #minecrafthelp
#860 [13:44] <Tuffnuf> Hello
#861 [13:44] <Tuffnuf> Do you speak engish
#862 [13:45] <Tuffnuf> ¿Habla usted Inglés?
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#864 [13:45] <Tuffnuf> Hi
#865 [13:45] * solushkaa [solushkaa@notlogged] has quit. (Client Quit)
#866 [13:45] <Tuffnuf> HELLO?
#867 [13:45] <Tuffnuf> ¿Habla usted Inglés?
#868 [13:46] <Tuffnuf> Do you speak english
#869 [13:46] <Tuffnuf> HELLO
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#874 [13:52] <Sowwie> Is anyone there?
#875 [13:52] <Sowwie> Anyone willing to help me out?
#876 [13:52] <Sowwie> I'll share my problem once I see someone is willing to help.
#877 [13:54] <Sowwie> HELP? PLEASE? ANYONE?
#878 [13:54] * iAmTuca17 [iAmTuca17@notlogged] has joined #minecrafthelp
#879 [13:55] <Sowwie> Anyone willing to help me out?
#880 [13:55] <iAmTuca17> Tengo problemas con mi minecraft no me abre
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#883 [14:01] <Sowwie> You guys are useless
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#889 [14:02] <BabyShrimp> I can't see my own skin or anyone else's skin whenever I play on 1.9
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#891 [14:02] <BabyShrimp> But I can see them on other versions
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#894 [14:03] <ptuck> http://paste.ubuntu.com/16780214/
#895 [14:03] <ptuck> need help please
#896 [14:04] <ptuck> computer just randomly upgraded to windows 10 and now minecraft wont work
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#901 [14:06] <CutoffBridge> Hello, there is a random realms subscription on my account. I never bought realms nor have I ever played on one. What should I do?
#902 [14:07] * Ulol60 [Ulol60@notlogged] has joined #minecrafthelp
#903 [14:07] <Ulol60> hey
#904 [14:08] <Ulol60> can some one help me?
#905 [14:08] <Ulol60> can you help me?
#906 [14:09] <Ulol60> I cant log in with my account i logoed of and i cant get back in
#907 [14:09] <Ulol60> off*
#908 [14:10] <Ulol60> i tryed to switch password but its not working
#909 [14:10] <Ulol60> hey
#910 [14:10] <Ulol60> can you help me?
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#918 [14:17] <CutoffBridge> Well is there any way I can contact Mojang?
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#921 [14:19] <Darlok> ava.lang.NullPointerException
#922 [14:19] <Darlok> java.lang.NullPointerException
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#928 [14:26] <D> Hi, Im trying to do the Pixels Updater and iv'e updated My intel graphics but it still does not work, here is my DXdia http://paste.ubuntu.com/16780619/
#929 [14:26] * harl3qu1in [harl3qu1in@notlogged] has quit. (Client Quit)
#930 [14:26] <mattym> D, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#931 [14:27] <D> Can i downgrade to Windows 8 or Just 7?
#932 [14:27] <mattym> D, The graphics hardware you have is only supported up to 7
#933 [14:27] <D> Ok Thank you so much!
#934 [14:28] <mattym> D, In addition you will have to find your drivers via the HP support site as they are not on the Intel site
#935 [14:28] <D> Ok thanks
#936 [14:28] <mattym> D, and if you do find those, the game may not work as your computers hardware is old and does not meet the minimum requiremetns
#937 [14:28] <mattym> requirements*
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#945 [14:35] <Fabjus> I am on a server with a friend and we tried breeding two horses with golden carrots but we get the xp but no foal is there how do we fix this?
#946 [14:36] * Fabjus [Fabjus@notlogged] has joined #minecrafthelp
#947 [14:37] <Fabjus> I am on a server with a friend and we tried to breed a horse the right way but we only gat xp and no baby horse please help us fix this!
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#949 [14:38] <Fabjus> I am on a server with my friends and we tried to make a baby horse why isn't it working?
#950 [14:38] <mattym> Fabjus, Did you tame both horses before trying to breed them?
#951 [14:39] * Gridlock28 [Gridlock28@notlogged] has joined #minecrafthelp
#952 [14:40] <Gridlock28> I don't remember my account security questions and I want to change the email I'm using
#953 [14:40] <mattym> ??> Gridlock28 mojang/email
#954 [14:40] <Absol> Gridlock28: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#955 [14:40] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#956 [14:40] <Absol> Gridlock28: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#957 [14:40] <mattym> Gridlock28, Fill ou the form Absol linked
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#971 [15:03] <Favenn> [PureBDcraft 512x MC18.zip] I dowlond this texture pack and it crashed my game i can't open my game and delete it I delete this texture from my pc But client stll no working
#972 [15:04] <Favenn> how can I delete it ?
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#975 [15:06] <Favenn> can you tell me ;/
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#979 [15:08] <Favenn_> HI
#980 [15:09] * Favenn_ [Favenn_@notlogged] has quit. (Client Quit)
#981 [15:09] <NIKY> UH HI
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#987 [15:34] <zLeozin_PvP_> i dont remember my account but i have the transaction id you can check it and help me?
#988 [15:34] <Bound> My minecraft password was changed i and I dont have access to the email its on
#989 [15:34] <zLeozin_PvP_> but
#990 [15:35] <zLeozin_PvP_> i dont really know my email any thing any
#991 [15:35] <zLeozin_PvP_> i have my nickname
#992 [15:35] <zLeozin_PvP_> but i dont know noghting
#993 [15:35] <zLeozin_PvP_> can i give to you the id
#994 [15:35] <zLeozin_PvP_> and you config to me
#995 [15:35] <zLeozin_PvP_> >?
#996 [15:36] <zLeozin_PvP_> # 4ee72fc95350446a81fd3d8ed9214489
#997 [15:36] <zLeozin_PvP_> this is the id
#998 [15:36] <zLeozin_PvP_> my nickname is
#999 [15:37] <zLeozin_PvP_> zLeozin_PvP_
#1000 [15:37] <zLeozin_PvP_> config to me
#1001 [15:37] <zLeozin_PvP_> you can put in the email of detonador2402@outlook.com the account
#1002 [15:37] <zLeozin_PvP_> and the password
#1003 [15:37] <zLeozin_PvP_> you put 123456789 to i change it
#1004 [15:38] * zLeozin_PvP_ [zLeozin_PvP_@notlogged] has quit. (Quit: Web client closed)
#1005 [15:39] * zLeozin_PvP_ [zLeozin_PvP_@notlogged] has joined #minecrafthelp
#1006 [15:39] <zLeozin_PvP_> hello
#1007 [15:39] <zLeozin_PvP_> im
#1008 [15:39] <zLeozin_PvP_> so boring
#1009 [15:39] <zLeozin_PvP_> with
#1010 [15:39] <zLeozin_PvP_> this
#1011 [15:39] <zLeozin_PvP_> i dont no anything of my account
#1012 [15:39] * mrkirby153 is now known as kirby|gone
#1013 [15:40] <zLeozin_PvP_> but i have the id trasanction
#1014 [15:40] <zLeozin_PvP_> you can help
#1015 [15:40] <zLeozin_PvP_> me
#1016 [15:41] * frando [frando@notlogged] has joined #minecrafthelp
#1017 [15:41] <zLeozin_PvP_> hello
#1018 [15:41] <zLeozin_PvP_> any one
#1019 [15:41] <zLeozin_PvP_> here
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#1023 [15:42] <zLeozin_PvP_> hello
#1024 [15:42] <Avengers_Hulk15> hi
#1025 [15:42] <zLeozin_PvP_> you can help me to transfer my account all but i dont have any information
#1026 [15:43] <zLeozin_PvP_> but o have the id
#1027 [15:43] <zLeozin_PvP_> i
#1028 [15:43] <Avengers_Hulk15> I cant login to minecraft
#1029 [15:43] <zLeozin_PvP_> why?
#1030 [15:44] <Avengers_Hulk15> when i put my password and username it dosent let me in
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#1033 [15:44] <Avengers_Hulk15> can anyone help me?
#1034 [15:45] <Avengers_Hulk15> please
#1035 [15:46] <TheNextNinjaHD> My single player and multiplayer just dont respond and if my mulitplayer does respond then it will frezze like every 3 seconds if you want the crash log i will put it i9n plz help
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#1039 [15:49] <mattym> ??> TheNextNinjaHD launcher/crash-log
#1040 [15:49] <Absol> TheNextNinjaHD: We need to see your crash log, which appears after a crash.
#1041 [15:50] <Absol> TheNextNinjaHD: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1046 [15:52] <TheNextNinjaHD> http://paste.ubuntu.com/16782768/
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#1061 [16:10] <Bloodblade> It has been a few years since I bought minecraft, yet, now I want to go back to playing it in realms, but I need my email to link my minecraft account and my mojang account. The problem here is that Minecraft says I do not own minecraft on the two emails I have always had, and it doesnt let me change emails either, and I really really need help. Obviously, I know the username and password of the account. Can someone help with recoverin
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#1063 [16:13] <Bloodblade> fucking dicks
#1064 [16:13] <Absol> Bloodblade: Please keep it civil
#1065 [16:13] <Bloodblade> fuck you
#1066 [16:13] * Absol kicked Bloodblade from #minecrafthelp (Reason: loodblade :Keep it civilized, you are just a human)
#1067 [16:14] <TheNextNinjaHD> dang
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#1069 [16:14] <gabe> i need help
#1070 [16:16] <gabe> i forgot my email and password to my mincraft account but remember my username and password to the game
#1071 [16:16] <gabe> i forgot my email and password to my mincraft account but remember my username and password to the game
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#1073 [16:18] <TheNextNinjaHD> Absol i put the link in the chat
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#1079 [16:26] <jeff> i want a refund, my game won't work
#1080 [16:26] * jeff is now known as Guest9684
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#1086 [16:31] <dvdjeters> my minecraft continually crashes and i have no clue why
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#1089 [16:32] <Milo> Does anyone know what I can do if my email was changed through a hacker>
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#1091 [16:32] <dvdjeters> my minecraft continually crashes and i have no clue why
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#1095 [16:35] <dvdjeters> my minecraft continually crashes and i have no clue why
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#1098 [16:38] <TheCodingCrafter> tyteen4a03: have u seen Guardz today?
#1099 [16:38] <Tony> I need some help today
#1100 [16:38] <TheCodingCrafter> Tony: what's your problem?
#1101 [16:39] <Tony> I got Minecraft two days ago i didnt redeem it until today its because I was sick so after Redeeming it and downloaded the Minecraft Launcher and loading the game it was lagging alot when the options came up
#1102 [16:40] <Tony> I want the Best experience for minecraft and I need help setting that up
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#1104 [16:40] <TheCodingCrafter> Tony: ok do you have a windows computer or a mac?
#1105 [16:40] <Tony> I have a Intel Core I5 and Nvidia GeForce 940m
#1106 [16:40] <Tony> Windows laptop
#1107 [16:40] <TheCodingCrafter> Tony: ok
#1108 [16:40] <Tony> Windows 10
#1109 [16:41] <TheCodingCrafter> Tony: go into the video settings in the options menu
#1110 [16:41] <Tony> Hold on
#1111 [16:42] <Tony> Ok im in the video settings
#1112 [16:42] <Tony> by the way this laptop can go 1080p
#1113 [16:43] <TheCodingCrafter> Tony: the first i would change are graphics to fast
#1114 [16:43] <TheCodingCrafter> and smooth lighting to off
#1115 [16:43] <TheCodingCrafter> clicking once on each should get them to those settings
#1116 [16:43] <Tony> ok now what
#1117 [16:43] <Alan_> My minecraft wont work because it says i need to upgrade my graphics card but i scanned it and it says no drivers were detected.
#1118 [16:44] <TheCodingCrafter> Tony: what is the render distance set to?
#1119 [16:44] <Tony> 12 chunks
#1120 [16:45] <TheCodingCrafter> Tony: ok try a world and see how it is
#1121 [16:45] <TheCodingCrafter> Tony: if it's still too slow turn that down to 10
#1122 [16:45] <TheCodingCrafter> or 8
#1123 [16:46] <TheCodingCrafter> Alan_: do you know what graphics card you have now?
#1124 [16:47] <Tony> still feels like its too slow
#1125 [16:47] <Alan_> hold on let me check
#1126 [16:47] <Tony> Should I change the Frame rate
#1127 [16:47] <TheCodingCrafter> Tony: do you mean the max framerate? what's it at now?
#1128 [16:47] <Tony> 120
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#1130 [16:48] <TheCodingCrafter> Tony: you could try setting it to either 60 or unlimited (all the way up) but i don't think it'll make much of a difference
#1131 [16:49] <Tony> what else should I try
#1132 [16:49] <Tony> Because it still feels like the game is slow
#1133 [16:49] <TheCodingCrafter> Tony: well i have one that's not recommend by mojang just me
#1134 [16:49] <TheCodingCrafter> Tony: one suggestion that is
#1135 [16:49] <Alan_> my graphics card is a amd radeon graphics
#1136 [16:50] <TheCodingCrafter> Alan_: do u have a laptop or a desktop?
#1137 [16:50] <Alan_> desktop
#1138 [16:51] <TheCodingCrafter> Alan_: what version of windows are you running?
#1139 [16:51] <Alan_> windows 10
#1140 [16:51] <TheCodingCrafter> Alan_: ok right click on the start button and click device manager
#1141 [16:51] <Lord_Ralex> It is easier to just provide the dxdiag report that you have
#1142 [16:51] <Alan_> i have it
#1143 [16:52] <Lord_Ralex> Since you would have been directed to have created one prior to coming here
#1144 [16:52] <Alan_> you want it
#1145 [16:52] <TheCodingCrafter> Lord_Ralex: yeah i'm just not used to helping people on here you can help him if you want
#1146 [16:52] <Lord_Ralex> Considering the page says to give it to us
#1147 [16:53] <Lord_Ralex> TheCodingCrafter, whenever drivers are the problem, the answer is to ask for a dxdiag report, which answers every question so far you asked.
#1148 [16:53] <TheCodingCrafter> Lord_Ralex: ok
#1149 [16:53] <Alan_> so coding crafter you want it?
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#1151 [16:53] <Lord_Ralex> Just post it here
#1152 [16:53] <Alan_> http://paste.ubuntu.com/16783904/
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#1154 [16:55] <TheNextNinjaHD_> My single player and multiplayer just dont respond and if my mulitplayer does respond then it will frezze like every 3 seconds crash log: http://paste.ubuntu.com/16782768/
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#1156 [16:56] <TheCodingCrafter> Alan_: you said you have radeon graphics?
#1157 [16:56] <Alan_> yes
#1158 [16:57] <TheCodingCrafter> Alan_: i would go to the link below and download drivers from amd for your graphcis card.
#1159 [16:57] <TheCodingCrafter> https://www2.ati.com/drivers/beta/non-whql-64bit-radeon-software-crimson-16.5.3-win10-win8.1-win7-may21.exe
#1160 [16:58] <TheCodingCrafter> Alan_: it appears windows is using generic drivers for your graphics card
#1161 [17:00] <TheCodingCrafter> does that sound correct to you Lord_Ralex
#1162 [17:00] <Lord_Ralex> TheCodingCrafter, for his case, it works out
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#1164 [17:04] <Alan_> should i download drivers from amd
#1165 [17:04] <TheCodingCrafter> Alan_: yes i gave you a direct link above
#1166 [17:04] <Lord_Ralex> TheCodingCrafter, AMD is dumb about it
#1167 [17:05] <Lord_Ralex> You can't directly link their files
#1168 [17:05] <Lord_Ralex> You have to link the download page
#1169 [17:05] <TheCodingCrafter> Alan_: http://support.amd.com/en-us/download/desktop?os=Windows+10+-+64
#1170 [17:06] <Alan_> should i download radeon software or amd minimal setup
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#1172 [17:07] <TheCodingCrafter> Alan_: probably for you minimal setup is fine
#1173 [17:07] <xales> Should always have them do the full one.
#1174 [17:07] <Lord_Ralex> It won't matter really
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#1176 [17:07] <Lord_Ralex> Min is just the internet-installer
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#1179 [17:08] <xales> *shrug*
#1180 [17:08] <TheNextNinjaHD> My single player and multiplayer just dont respond and if my mulitplayer does respond then it will frezze like every 3 seconds crash log: http://paste.ubuntu.com/16782768/
#1181 [17:08] <Alan_> so amd minimal setup right?
#1182 [17:08] <TheCodingCrafter> Lord_Ralex: doesn't radeon software give you recording stuff like playstv?
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#1184 [17:09] <TheCodingCrafter> Alan_: either is fine
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#1186 [17:11] <robin2805> hi
#1187 [17:11] <Alan_> ok its installing
#1188 [17:11] <robin2805> i dont get a verifying mail
#1189 [17:11] <Alan_> after its done what do i do
#1190 [17:12] <TheCodingCrafter> Alan_: it should tell you to restart your computer
#1191 [17:12] <TheCodingCrafter> Alan_: everything should work after that
#1192 [17:13] <Alan_> alright thank you
#1193 [17:13] <TheCodingCrafter> Alan_: if it doesn't come back and let us know
#1194 [17:13] <Alan_> alright
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#1199 [17:18] <HelpPleas4e> I need help about selling a Minecraft thing.
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#1202 [17:18] <HelpPleas4e> Not like actually selling, but advice
#1203 [17:18] <HelpPleas4e> I sold my minecon cape on eBay and the guy paid and he claims he didnt get the cape
#1204 [17:19] <HelpPleas4e> and I need to knnow how to check if he did or not
#1205 [17:19] <HelpPleas4e> Cause he said he didn't and I am afraid I am getting sacmmed
#1206 [17:19] <HelpPleas4e> scammed*
#1207 [17:19] <Lord_Ralex> That is not our problem
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#1209 [17:19] <Lord_Ralex> You are violating terms by selling it to start with
#1210 [17:19] <HelpPleas4e> I am just asking for advice.
#1211 [17:19] <HelpPleas4e> Selling the cape isn't illegal
#1212 [17:19] <HelpPleas4e> Its the tickets to MineCon
#1213 [17:19] <HelpPleas4e> Link me to where it says you cannot resell capes
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#1215 [17:20] * Lord_Ralex kicked HelpPleas4e from #minecrafthelp (Reason: elpPleas4e :I don't need one. Don't sell the caes.)
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#1219 [17:25] <ItsFinness> Hey i was downloading minecraft to my new pc. It wasn't working so i downloaded google chrome, and now this is the problem how do i fix it. If you could respond as soon as possible that would be great thank you. Here's the linkhttp://paste.ubuntu.com/16785067/
#1220 [17:27] <Anna> ItsFinness: download and install: http://www.nvidia.com/Download/driverResults.aspx/99994/en-us
#1221 [17:27] <Anna> ItsFinness: download and install: http://www.nvidia.com/Download/driverResults.aspx/99994/en-us
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#1225 [17:37] <Dragz> My minecraft account wont let me sign in I changed the password a couple of minutes ago, but it says it is incorrect please help!
#1226 [17:41] <Anna> Dragz: what is your usernane?
#1227 [17:44] * kirby|gone is now known as mrkirby153
#1228 [17:44] <Dragz> Dragz is my username
#1229 [17:44] <Anna> So, you are logging in with email and password?
#1230 [17:44] <Anna> not username
#1231 [17:44] <Dragz> Yes
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#1234 [17:45] <Anna> How many times did you try log in?
#1235 [17:45] <Dragz> a couple it just keeps saying your email or password are either invalid or incorrect
#1236 [17:45] <Dragz> and i know they arent
#1237 [17:45] <Anna> ??> Dragz login/throttle
#1238 [17:45] <Absol> Dragz: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1239 [17:45] <Absol> Dragz: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1241 [17:46] <Dragz> Ah so thats why it wont let me log in
#1242 [17:46] <Dragz> so 3 hours?
#1243 [17:46] <Anna> Yep
#1244 [17:46] <Dragz> Ok
#1245 [17:48] <Dragz> so is the lockout your entire computer or ip?
#1246 [17:48] <Anna> ip
#1247 [17:48] <Dragz> oh ok
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#1268 [18:11] <Kyle_> Hello?
#1269 [18:12] <Kyle_> help
#1270 [18:12] <Kyle_> I dont know my Minecraft Login
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#1277 [18:27] <ItsFinness> sorry to bother you but now its saying its not compatible with my windows
#1278 [18:27] <xales> Anna: ^
#1279 [18:29] <xales> ItsFinness: What, exactly, did it say?
#1280 [18:31] <ItsFinness> It says this NVIDIA graphics driver is not compatible with this version of windows. This graphics driver could not find compatible graphics hardware.
#1281 [18:33] * TheNextNinjaHD [TheNextNinjaHD@notlogged] has quit. (Ping timeout: 195 seconds)
#1282 [18:34] <xales> ItsFinness: Run this, see what it tells you to download: http://www.nvidia.com/Download/Scan.aspx
#1283 [18:38] <ItsFinness> It told me to download the latest version of Java and I did. What do i do next?
#1284 [18:39] <xales> ItsFinness: Refresh that page, and it should do the scan now.
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#1288 [18:44] <ItsFinness> After it was finishing downloading nothing happened i refreshed and it was still the samw
#1289 [18:44] <ItsFinness> same
#1290 [18:45] <ItsFinness> its still asking me to download it even though i already have
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#1297 [18:51] <ItsFinness> sorry im back did you find a solution
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#1299 [18:53] <ShadowMC123> hello i need some help anyone on?
#1300 [18:53] <ShadowMC123> hello?
#1301 [18:53] <ShadowMC123> hello?
#1302 [18:53] <ShadowMC123> hello?
#1303 [18:53] <ShadowMC123> hello?
#1304 [18:53] * Absol kicked ShadowMC123 from #minecrafthelp (Reason: hadowMC123 :Stop spamming)
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#1307 [18:53] <TheNextNinjaHD> My single player and multiplayer just dont respond and if my mulitplayer does respond then it will frezze like every 3 seconds crash log: http://paste.ubuntu.com/16782768/
#1308 [18:53] <ShadowMC123> i need to change my ingame name asap. can someone help me?
#1309 [18:54] <ShadowMC123> yo TheNextNinjaHD
#1310 [18:54] <TheNextNinjaHD> yes
#1311 [18:54] <ShadowMC123> this is so useless
#1312 [18:54] <ShadowMC123> no one is active here rn
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#1315 [18:55] <ItsFinness> you have to be patient
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#1321 [18:57] <bloodman900> whenever i try to launch minecraft , it says that minecraft cant download
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#1326 [18:59] <TheNextNinjaHD> Any one here
#1327 [18:59] <Jacob> is there someone that can help me?
#1328 [19:01] * GamerPlayer972 [GamerPlayer972@notlogged] has joined #minecrafthelp
#1329 [19:02] <Jacob> bye
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#1332 [19:04] <TheNextNinjaHD> ANYONE YO
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#1334 [19:05] <xales> ??> TheNextNinjaHD mods
#1335 [19:05] <Absol> TheNextNinjaHD: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
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#1337 [19:05] <Absol> TheNextNinjaHD: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1338 [19:06] <xales> ItsFinness: You may need to restart your browser, then.
#1339 [19:06] <TheNextNinjaHD> ok
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#1342 [19:08] <TheNextNinjaHD> but it frezzes even without optifine installed
#1343 [19:08] <xales> ??> TheNextNinjaHD win/reinst
#1344 [19:08] <Absol> TheNextNinjaHD: You may need to reinstall the locally installed files that Minecraft puts into place.
#1345 [19:08] <Absol> TheNextNinjaHD: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1346 [19:09] <TheNextNinjaHD> I have already done that
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#1348 [19:10] <xales> TheNextNinjaHD: Then post a new crash log.
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#1350 [19:13] <TheNextNinjaHD> It doesnt crash it just frezzes like every 3 second on every multi server i go on and single player
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#1354 [19:16] <xales> TheNextNinjaHD: Go to Video Options, in the Options menu, and make sure VBO and VSync are turned ON
#1355 [19:16] <xales> TheNextNinjaHD: Go to Video Options, in the Options menu, and make sure VBO and VSync are turned ON
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#1358 [19:17] <TheNextNinjaHD> still does sorry
#1359 [19:18] <Lecookie> I am getting error any time I join a game (single player or multiplayer) Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
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#1366 [19:24] <Figgy> Minecraft won't open on my laptop, it just keeps crashing, I've tried all the support pages on mojang.com but nothing has helped me
#1367 [19:25] <Tedi> I need help.When i wanna open a server it tell's me :java.lang.nullpointerexception
#1368 [19:25] <TheNextNinjaHD> that happens to me sometimes too
#1369 [19:26] <Tedi> how said that
#1370 [19:27] <Tedi> do you know how to fixe it
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#1372 [19:28] <TheNextNinjaHD> No sadly
#1373 [19:28] <Tedi> i am going to cray
#1374 [19:28] <NxghtGod_> Can someone please help me out, I am having this Play offline issue with Minecraft.
#1375 [19:28] <NxghtGod_> My connection is fine and I dont have Avast or McAfee so I dont know what to do.
#1376 [19:29] <Tedi> dont ask me i am 11 years old
#1377 [19:30] <Tedi> i have a problem
#1378 [19:30] <Tedi> please help me
#1379 [19:31] <Tedi> i have serch in youtube but nothig the same
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#1381 [19:31] <Tedi> hello
#1382 [19:32] <WoxiePup> Hey I'm having issues connecting to a server
#1383 [19:32] * ItsFinness [ItsFinness@notlogged] has quit. (Ping timeout: 195 seconds)
#1384 [19:32] <NxghtGod_> Woxie whats your issue?
#1385 [19:33] <Tedi> i cannot go to a random server
#1386 [19:33] <NxghtGod_> what does it say?
#1387 [19:33] <Tedi> java.lang.nullpointerexception
#1388 [19:33] <WoxiePup> Trying to join a server but cones back with Java.IOExeption an existing connection was forcibly closed by the remote host
#1389 [19:33] <NxghtGod_> umm...
#1390 [19:33] <NxghtGod_> So that happens when you are trying to join a server correct?
#1391 [19:34] <WoxiePup> Yes
#1392 [19:34] <Tedi> it tell's me java.lang.nullpointerexception
#1393 [19:34] <NxghtGod_> did you reboot your pc?
#1394 [19:34] <TheNextNinjaHD> Have you tried youtube?
#1395 [19:34] <WoxiePup> Multiple times
#1396 [19:34] <NxghtGod_> or even restart your internet connection?
#1397 [19:34] * ItsFinness [ItsFinness@notlogged] has joined #minecrafthelp
#1398 [19:34] <WoxiePup> Yes
#1399 [19:34] <Figgy> Okay, is there anyone who can help me? I cant play Minecraft it just crashes when I hit play. I can give crash details if needed. It hasn't worked since I reset my laptop and reinstalled Minecraft again
#1400 [19:35] <WoxiePup> It's only doing it for this one server
#1401 [19:35] <NxghtGod_> whats the server/
#1402 [19:35] <NxghtGod_> ?*
#1403 [19:35] <Figgy> it's probably an issue with the actual server.
#1404 [19:35] <WoxiePup> Feralfalls
#1405 [19:35] <NxghtGod_> how many people are on that server?
#1406 [19:35] <NxghtGod_> do you know?
#1407 [19:35] <Tedi> yes i have traid youtube not working
#1408 [19:35] <WoxiePup> Up is: game.feralfalls.com
#1409 [19:35] <WoxiePup> *ip is
#1410 [19:35] <TheNextNinjaHD> Yea its probly the server go on that servers forums maybe they canhelp you
#1411 [19:36] <NxghtGod_> yes
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#1413 [19:36] <NxghtGod_> it is at best the server which is causing that error you are experiencing
#1414 [19:36] <WoxiePup> I've been told to come here and they don't know how to fix it either
#1415 [19:36] <Tedi> can anyone help me
#1416 [19:36] <Figgy> here's what my crash says- Caused by: java.lang.NullPointerException at org.apache.logging.log4j.util.ProviderUtil.<clinit>(ProviderUtil.java:70) ... 6 more
#1417 [19:36] <WoxiePup> Well thanks anyways guys
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#1419 [19:37] <Tedi> help
#1420 [19:37] <Tedi> help!
#1421 [19:37] <Tedi> helpppppp!
#1422 [19:37] * NxghtGod_ [NxghtGod_@notlogged] has quit. (Quit: Web client closed)
#1423 [19:37] <Figgy> state your problem first instead of just saying help repeatedly that's not going to fic your game
#1424 [19:37] <Figgy> fix*
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#1427 [19:38] <Tedi> can any one tolk albanian
#1428 [19:38] <Tedi> i can
#1429 [19:38] <Figgy> any "senior helpers" on
#1430 [19:38] * BiBo [BiBo@notlogged] has quit. (Client Quit)
#1431 [19:39] <Tedi> this is my first problem
#1432 [19:39] <Figgy> just wait tedi and someone will help you
#1433 [19:40] <Tedi> i know
#1434 [19:40] <Tedi> how did your name become red
#1435 [19:41] <Tedi> help
#1436 [19:41] <Tedi> i am losing my mind
#1437 [19:42] <Tedi> $2B
#1438 [19:42] * leglog [leglog@notlogged] has joined #minecrafthelp
#1439 [19:42] <Tedi> §2game
#1440 [19:42] <Tedi> is broken
#1441 [19:42] <Tedi> helppppp
#1442 [19:43] <Tedi> scott from fnaf world
#1443 [19:44] <Tedi> @scott
#1444 [19:44] <Tedi> @scott
#1445 [19:44] <Tedi> java.lang.nullpointerexception
#1446 [19:44] <Tedi> java.lang.nullpointerexception
#1447 [19:44] <Tedi> java.lang.nullpointerexception
#1448 [19:44] <Tedi> java.lang.nullpointerexception
#1449 [19:44] * Absol kicked Tedi from #minecrafthelp (Reason: edi :Stop spamming)
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#1451 [19:45] <Figgy> I can't play Minecraft, it just crashes when I hit play. I can give crash details if needed. It hasn't worked since I reset my laptop and reinstalled Minecraft again
#1452 [19:45] * kakaroto [kakaroto@notlogged] has joined #minecrafthelp
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#1454 [19:46] <Tedi> help
#1455 [19:46] <Tedi> help
#1456 [19:46] <Tedi> help
#1457 [19:46] <Tedi> helppppp
#1458 [19:49] <Tedi> help
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#1460 [19:50] * kakaroto [kakaroto@notlogged] has quit. (Client Quit)
#1461 [19:51] <Tedi> i need help.java.lang.nullpointerexception
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#1466 [19:59] <Oswaldo> Hello, righ now i buy a code and this say NOT A VALID CODE, i need help
#1467 [20:00] <xales> Oswaldo: Where did you buy the code from?
#1468 [20:01] <Oswaldo> at Instant Gaming
#1469 [20:02] <xales> Oswaldo: There are no third-party retailers authorized to sell Minecraft codes; it simply does not make sense.
#1470 [20:02] * vicente [vicente@notlogged] has joined #minecrafthelp
#1471 [20:02] <xales> Oswaldo: If you bought Minecraft from anywhere other than minecraft.net or mojang.com, then you have been scammed.
#1472 [20:04] <Oswaldo> a bad transaction for my part :(
#1473 [20:05] <xales> Oswaldo: Contact the administrator of your method of payment and request a chargeback.
#1474 [20:07] * ShadowMC123 [ShadowMC123@notlogged] has quit. (Quit: Web client closed)
#1475 [20:08] <Oswaldo> Thank you xales
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#1482 [20:25] <Ditek> Hi i juste want to change my skin but i dont remember what email i used when i creat the account , i try to find in my memorie but i didnt, what i need to do for log in now ?
#1483 [20:25] <Ditek> And sorry for my eng is very bad
#1484 [20:25] <Ditek> :)
#1485 [20:26] * Sherri [Sherri@notlogged] has joined #minecrafthelp
#1486 [20:27] <Sherri> Hello, i've had my minecraft account for like 7 years now and ive since then gotten a new email and i really dont remember my old email to it and now i went change my skin and minecrafts website has changed, i dont know how i can get my account to migrate without my old email
#1487 [20:28] * Jay [Jay@notlogged] has joined #minecrafthelp
#1488 [20:29] <Jay> When i'm playing minecraft the players around me freeze, but I dont. I can still move around, it does this a lot. When i'm pvping I come back dead a lot of the time
#1489 [20:31] * Oswaldo [Oswaldo@notlogged] has quit. (Ping timeout: 195 seconds)
#1490 [20:34] <Kirito> Jay: Does that happen on only one server, or every server you join
#1491 [20:34] <Kirito> ?*
#1492 [20:34] <Jay> Every server
#1493 [20:34] <Kirito> Try holding down the tab button and find yourself in the list. What is the bar colour to the right of your name?
#1494 [20:34] <Jay> It's been happening for a while now
#1495 [20:35] * _funk_ninja_ [_funk_ninja_@notlogged] has joined #minecrafthelp
#1496 [20:35] <Jay> in minecraft?
#1497 [20:35] <Kirito> Yeah.
#1498 [20:36] * _funk_ninja_ [_funk_ninja_@notlogged] has quit. (Client Quit)
#1499 [20:36] <Jay> I'm opening it
#1500 [20:36] <Kirito> Jay: Also, what operating system are you running? Windows?
#1501 [20:37] <Jay> Yes I just updated to Windows 10, it was WIndows 8 it happened on that too
#1502 [20:37] <Jay> In minecraft there is just bars next to my name
#1503 [20:38] <Kirito> Jay: You're on the server, correct?
#1504 [20:38] <Jay> yes
#1505 [20:38] <Jay> i press tab and there are bars
#1506 [20:38] <Kirito> Okay. What colour are they, and how many are filled?
#1507 [20:38] <Jay> green and 4
#1508 [20:40] <Kirito> Jay: Exit the server and go to the server list. Hover over the bars next to the server and tell me what it says
#1509 [20:40] <Kirito> It should say some number followed by "ms"
#1510 [20:40] * Ditek [Ditek@notlogged] has quit. (Ping timeout: 195 seconds)
#1511 [20:40] <Jay> 60ms
#1512 [20:41] <Kirito> Very odd. Log back in and tell me if there are any players with an orange- or red-coloured bar.
#1513 [20:42] <Jay> everyone has green. ill be pvping and then everyone will freeze but i will move and i will be dead when i come back
#1514 [20:43] <Kirito> Very odd. Pangea, clarjon1: Either of you on to help?
#1515 [20:43] * Sherri [Sherri@notlogged] has quit. (Ping timeout: 195 seconds)
#1516 [20:43] <Kirito> Jay: Do you have any mods installed?
#1517 [20:47] <Jay> optifine
#1518 [20:48] * vaguegirl [vaguegirl@notlogged] has joined #minecrafthelp
#1519 [20:49] <vaguegirl> how do i save what i have built in cretive mode? plz and thks!
#1520 [20:49] <Kirito> Jay: Try using vanilla Minecraft.
#1521 [20:50] <Kirito> vaguegirl: If you just exit the world, it will automatically save everything you've done.
#1522 [20:51] <Jay> do you want me to pvp and tell u what happens?
#1523 [20:52] <vaguegirl> ah yes, but how do i transport my build to other worlds, i.e., another creative world, or to another biome? i have made a nice build that i would like to make a texture or a world for others to play in?
#1524 [20:53] <xales> vaguegirl: You can upload your world to a Realm, if you mean that you want people to be able to see it.
#1525 [20:53] <xales> vaguegirl: Otherwise, moving an entire built structure would, to my knowledge, require the use of a map editor or mod, which is something you will need to investigate on your own.
#1526 [20:54] <Kirito> vaguegirl: To another world, you can use MCEdit. To another biome, you can use the /clone command, but you'd have to use it quite a few times if it's a big structure.
#1527 [20:54] <Kirito> ??> vaguegirl tools/mcedit
#1528 [20:54] <Absol> vaguegirl: If your world got corrupted you can try to repair it with MCEdit. Open the offending world in MCEdit, press 'ctrl-i' and select 'Repair regions' in the dialogue which pops up. Once this has completed, save your world and exit MCEdit.
#1529 [20:54] <Absol> vaguegirl: To download MCEdit, go to http://khroki.github.io/MCEdit-Unified/ and choose the version appropriate for your OS.
#1530 [20:54] <Jay> it still happens
#1531 [20:54] <Kirito> Ignore the first message. MCEdit explains how it works, so I'm sure it's easy to move things.
#1532 [20:54] <Jay> it still freezes other players
#1533 [20:54] <xales> ??> Jay win/reinst
#1534 [20:54] <Absol> Jay: You may need to reinstall the locally installed files that Minecraft puts into place.
#1535 [20:54] <Absol> Jay: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1536 [20:54] <Andrio> It is fairly easy
#1537 [20:55] <Kirito> xales: Are you a new op? Don't think I've seen you around before, or at the very least, active.
#1538 [20:55] <xales> Kirito: If that does not fix it, my guess would be offensive software, and running HJT may be appropriate (for Jay).
#1539 [20:55] <Kirito> Mm, true.
#1540 [20:55] <xales> Kirito: I am one of the first, actually.
#1541 [20:56] <Jay> what do i delete?
#1542 [20:56] <Jay> everything?
#1543 [20:56] <xales> Jay: What do the instructions say?
#1544 [20:56] <Kirito> Jay: Everything but the saves folder
#1545 [20:56] <vaguegirl> btw, thks krito and xales! i shall try MCedit! is that a free mod?
#1546 [20:56] <Jay> everything but the saves... ok
#1547 [20:56] <xales> vaguegirl: MCEdit is not a mod, but yes, it is free.
#1548 [20:57] <vaguegirl> oh, kk, i will find it, i say! thks all!
#1549 [20:57] <vaguegirl> oh, kk, i will find it, i say! thks all!
#1550 [20:57] * vaguegirl [vaguegirl@notlogged] has left #minecrafthelp
#1551 [20:57] <Jay> \EVERYTHING? even all the text documents and such. all i should have left is my saves?
#1552 [20:58] <xales> Jay: That is what you have been told, yes.
#1553 [21:05] * Fang [Fang@notlogged] has joined #minecrafthelp
#1554 [21:05] <Fang> How do I change the game version of my server?
#1555 [21:05] <xales> Fang: How are you running your server?
#1556 [21:05] <Jay> it didnt help
#1557 [21:06] <Jay> it still happens
#1558 [21:06] <xales> ??> Jay tools/hjt
#1559 [21:06] <Absol> Jay: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1560 [21:06] <Absol> Jay: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1561 [21:06] <Fang> What do you mean?
#1562 [21:06] <Jay> wait
#1563 [21:06] <Jay> what do i do first
#1564 [21:06] <Jay> tools or download that
#1565 [21:06] <xales> Jay: You do what Absol just told you to do.
#1566 [21:07] <xales> Fang: Is your server provided by a hosting company? Run off of your computer? If so, how do you launch it?
#1567 [21:07] <Fang> I run it from my computer, and launch it with a .bat file
#1568 [21:07] <xales> Fang: Okay.
#1569 [21:07] <xales> Andrio: boop
#1570 [21:07] * Percuss [Percuss@notlogged] has joined #minecrafthelp
#1571 [21:08] <xales> Fang: https://mcversions.net click "Server Jar" for the version you wat.
#1572 [21:09] <Fang> would I be able to use the same .bat file?
#1573 [21:09] <Fang> or would I have to remake it
#1574 [21:09] <xales> Fang: That depends on what specifically it does. You may have to modify it.
#1575 [21:09] <Percuss> http://paste.ubuntu.com/16790187/ I'm having a problem updating my graphics card, every time I try using Intel(R) Driver Update Utility 2.5 the installation ends with "Unknown erorr"
#1576 [21:10] <xales> Percuss: Ah, well, I can tell you why.
#1577 [21:10] <xales> Percuss: Unfortunately, it is not an answer you will like.
#1578 [21:10] * santiago [santiago@notlogged] has joined #minecrafthelp
#1579 [21:10] <Jay> do i have to click paste? will this leak my information?
#1580 [21:10] <xales> Percuss: That computer is really, really old. It barely meets the minimum requirements for Minecraft (technically, it does not).
#1581 [21:11] <Percuss> Oh :/
#1582 [21:11] <xales> Percuss: It might have had a chance of running Minecraft on a version of Windows that supported your hardware; Windows 10 does not have support for that graphics card, to my knowledge. I will check that, though.
#1583 [21:11] <Percuss> Thanks anyways
#1584 [21:11] <xales> Percuss: One moment.
#1585 [21:11] <xales> Jay: Yes, you do. You also have to give us the link to what you paste. It will not provide any identifiable information.
#1586 [21:12] <Jay> http://paste.ubuntu.com/16790337/
#1587 [21:13] * Figgy [Figgy@notlogged] has joined #minecrafthelp
#1588 [21:14] <xales> ??> Jay tools/mbam
#1589 [21:14] <xales> :|
#1590 [21:14] <Jay> what is that
#1591 [21:14] <Jay> what do i do
#1592 [21:14] <xales> Jay: Download this, install it, run a full scan: https://www.malwarebytes.org/antimalware/
#1593 [21:14] <Figgy> I can't play minecraft because it crashes as soon as I hit "Play" in the launcher. first line of crash- Exception in thread "main" java.lang.ExceptionInInitializerError
#1594 [21:14] <xales> ??> Figgy tools/hjt
#1595 [21:14] <Absol> Figgy: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1596 [21:14] <Absol> Figgy: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1597 [21:15] <Figgy> mkay
#1598 [21:17] <Figgy> gotta go :/
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#1600 [21:17] <Jay> i just clicked scan now
#1601 [21:17] <Jay> is that ok?
#1602 [21:17] * santiago [santiago@notlogged] has quit. (Ping timeout: 195 seconds)
#1603 [21:18] <xales> Jay: No, you will need to wait for it to finish, and have it remove whatever it fints.
#1604 [21:18] <Jay> ???
#1605 [21:18] <Jay> isnt scanning a full scan?
#1606 [21:18] <xales> Jay: Yes, it is.
#1607 [21:18] <Jay> so was it okay that i clicked scan now?
#1608 [21:18] <xales> Jay: You have to wait for the scan to finish, and then when it is done, it will give you a list of items. You must then tell it to remove all of them.
#1609 [21:19] <Jay> ok
#1610 [21:19] * Fang [Fang@notlogged] has quit. (Ping timeout: 195 seconds)
#1611 [21:20] * none [none@notlogged] has joined #minecrafthelp
#1612 [21:20] <none> hi
#1613 [21:20] <xales> none: Hello.
#1614 [21:21] <none> IS minecraft website down
#1615 [21:21] <xales> No.
#1616 [21:21] <none> its not letting me sign is it says my email is down
#1617 [21:22] <none> not down worng
#1618 [21:22] <none> wrong
#1619 [21:22] <xales> none: Then you are using the wrong email address or password to sign in.
#1620 [21:22] <none> its happing to my freind too
#1621 [21:23] <xales> none: Then they are also using the wrong email address or password.
#1622 [21:23] <none> but its not
#1623 [21:23] <xales> none: Then why would the website tell you that it is?
#1624 [21:23] <none> ive tryed 2 time
#1625 [21:23] <none> s
#1626 [21:24] <xales> none: If you do not remember your email address or password, you will need to reset it.
#1627 [21:24] <xales> ??> none account/resetpassword
#1628 [21:24] <xales> ugh
#1629 [21:24] <none> ok
#1630 [21:24] <none> ill try
#1631 [21:24] <xales> ??> none account/forgot-password
#1632 [21:24] <xales> seriously who writes this crap
#1633 [21:25] <none> didnt work
#1634 [21:25] <xales> none: What, exactly, did you do, and how did it "not work?"
#1635 [21:26] <none> hello
#1636 [21:26] <none> still there
#1637 [21:26] <xales> none: Yes...
#1638 [21:26] * none [none@notlogged] has quit. (Quit: Web client closed)
#1639 [21:26] * poop [poop@notlogged] has joined #minecrafthelp
#1640 [21:26] <poop> hi
#1641 [21:27] <xales> We are still here, and have been the entire time.
#1642 [21:27] <xales> In the future, please choose a less juvenile nick.
#1643 [21:27] <Jay> this is taking a while lol
#1644 [21:27] <xales> Jay: Yes, it may take several hours.
#1645 [21:27] <poop> my mojang account says it is wrong and tryed to reset it but didnt work
#1646 [21:28] <xales> How, exactly, did it "not work?"
#1647 [21:28] <poop> not let me sign in
#1648 [21:28] <xales> Did you reset it?
#1649 [21:28] * Eam [Eam@notlogged] has joined #minecrafthelp
#1650 [21:28] <poop> yes i did
#1651 [21:29] <Eam> hhhhh
#1652 [21:29] * Eam [Eam@notlogged] has quit. (Client Quit)
#1653 [21:29] <xales> You got the reset email, and you changed your password?
#1654 [21:29] <poop> yes i did
#1655 [21:30] <poop> you are getting me know where bye
#1656 [21:30] * xales kicked poop from #minecrafthelp (Reason: oop :Bye then!)
#1657 [21:31] * adyer_zika [adyer_zika@notlogged] has joined #minecrafthelp
#1658 [21:31] * poop [poop@notlogged] has joined #minecrafthelp
#1659 [21:31] <poop> hi
#1660 [21:31] <Jay> can i get on minecraft while its scanning?
#1661 [21:31] <poop> hi
#1662 [21:32] <xales> Jay: You can try, but it will probably not work well, and will slow down the scan.
#1663 [21:32] <xales> poop: I thought we were getting you "know where?"
#1664 [21:32] <poop> you where
#1665 [21:32] <poop> you didnt help
#1666 [21:32] <xales> poop: So why are you still here?
#1667 [21:32] <xales> poop: If you know so much more than we do, help yourself.
#1668 [21:32] <poop> does mojang have a phone mumber
#1669 [21:32] <xales> No.
#1670 [21:33] * adyer_zika [adyer_zika@notlogged] has quit. (Client Quit)
#1671 [21:33] * MATHEUS_1505 [MATHEUS_1505@notlogged] has joined #minecrafthelp
#1672 [21:33] <poop> bye this helped notat all
#1673 [21:33] <xales> I mean, Mojang certainly does, but it is a Swedish number, and not public.
#1674 [21:33] <poop> kick me again
#1675 [21:33] <xales> poop: We can only help you as much as you can help yourself.
#1676 [21:33] <poop> plzpzlpzlzplzp
#1677 [21:33] <xales> poop: This channel does not exist to cater to the whims of the intellectually handicapped.
#1678 [21:34] <poop> how is it in france
#1679 [21:34] <poop> you are a nincompoop
#1680 [21:34] <poop> bye
#1681 [21:34] <xales> poop: You should probably ask the permission and supervision of your parents before talking to strangers on the Internet, next time. :)
#1682 [21:35] <poop> you too
#1683 [21:35] <poop> STRANGER
#1684 [21:35] <poop> im 16
#1685 [21:35] <poop> so ahhhahahahahahhahahahaha
#1686 [21:35] <xales> I am sure you are.
#1687 [21:35] <poop> thanks
#1688 [21:35] <xales> Yet you act like an 8 year old, or younger, child.
#1689 [21:35] <poop> so do you
#1690 [21:35] <poop> you act like you are in kindergarden
#1691 [21:36] <xales> Clearly.
#1692 [21:36] <poop> so have a terrible day
#1693 [21:36] <GreyVulpine> Fuck off too, thanks.
#1694 [21:36] <Absol> GreyVulpine: Please keep it civil
#1695 [21:36] * GreyVulpine kicked poop from #minecrafthelp (Reason: oop :Go away.)
#1696 [21:36] <xales> GreyVulpine: Aw, I was having fun with it.
#1697 [21:36] <xales> #minecrafthelpafterhours
#1698 [21:36] * GreyVulpine yawns.
#1698 [21:36] <xales> GreyVulpine: Also, hi!
#1699 [21:36] * GreyVulpine gnaws on xales
#1699 [21:36] <xales> Tasty?
#1700 [21:37] <GreyVulpine> Bit bitter and stale.
#1701 [21:37] * poop [poop@notlogged] has joined #minecrafthelp
#1702 [21:37] <xales> Yeah, this is nastyxales time.
#1703 [21:37] <poop> you shouldent cuss next time buddy
#1704 [21:37] <xales> Which is related to the reason I have decided to grace everyone with my presence on IRC.
#1705 [21:37] <GreyVulpine> And you should take a hint, youngin'
#1706 [21:37] <poop> you too
#1707 [21:38] <GreyVulpine> Or isn't it past your bedtime, youngin'
#1708 [21:38] <poop> nincompoop
#1709 [21:38] <poop> no im 16
#1710 [21:38] * GreyVulpine kicked poop from #minecrafthelp (Reason: oop :Meep Meep. Go away.)
#1711 [21:38] <xales> HEY GREYVULPINE
#1712 [21:38] <xales> IM 16
#1713 [21:38] <xales> IM A GROWN UP
#1714 [21:38] <GreyVulpine> MAYBE YOU SHOULD GROW UP AND SWEAR LIKE ONE. NINCOMPOOOOOOP
#1715 [21:39] <xales> LOL
#1716 [21:39] <Kirito> WHAT ARE YOU TALKING ABOUT YOU DUMMIES
#1717 [21:39] <xales> MOM
#1718 [21:39] <xales> MOMMY
#1719 [21:39] * oint [oint@notlogged] has joined #minecrafthelp
#1720 [21:39] <xales> GREYVULPINE SAID POOP IN PUBLIC
#1721 [21:39] <GreyVulpine> POOOP!
#1722 [21:39] <xales> :|
#1723 [21:39] <oint> Any admins online?
#1724 [21:39] <oint> I require assistance.
#1725 [21:39] <xales> oint: What do you need help with, specifically?
#1726 [21:39] <Kirito> oint: I can help you.
#1727 [21:39] <oint> Is there a way to private message?
#1728 [21:39] <oint> I don't want my issue public
#1729 [21:39] <Kirito> oint: /msg <person> <message>
#1730 [21:41] <oint> xales
#1731 [21:41] <xales> Yes?
#1732 [21:41] <oint> Are you an admin?
#1733 [21:41] <oint> I need help.
#1734 [21:41] <GreyVulpine> Please elaborate
#1735 [21:41] * kenneth [kenneth@notlogged] has joined #minecrafthelp
#1736 [21:42] <xales> oint: Nobody here can determine if we are able to help you without some knowledge of what problem you are having.
#1737 [21:42] <oint> My account was comprimised by 3 people a few weeks ago, and I need it back. I didn't notice due to me being under the impression that is was still under my ownership. I have the transaction ID, e-mail it was registered on, etc.
#1738 [21:42] <oint> I just need it back as soon as possible.
#1739 [21:42] <xales> oint: Was the email address on your account changed?
#1740 [21:42] * kenneth [kenneth@notlogged] has quit. (Client Quit)
#1741 [21:43] <oint> Yes
#1742 [21:43] <oint> As well as the password
#1743 [21:43] <oint> Otherwise I would've recovered it already
#1744 [21:43] <Kirito> ??> oint account/hacked
#1745 [21:43] <Absol> oint: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1746 [21:43] <Absol> oint: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1747 [21:43] <oint> Yes Kirito
#1748 [21:43] <Kirito> oint: Follow Absol's instructions.
#1749 [21:44] <oint> It doesn't explain how to get in contact with customer support...
#1750 [21:44] * jefeson [jefeson@notlogged] has joined #minecrafthelp
#1751 [21:44] <oint> Can someone cover that for me?
#1752 [21:44] <GreyVulpine> oint - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1753 [21:45] * Argnog [Argnog@notlogged] has joined #minecrafthelp
#1754 [21:45] <Kirito> oint: Best of luck in retrieving your account! :)
#1755 [21:45] <Argnog> i wanna login to my old mc acc
#1756 [21:45] <Argnog> but i dont remember password
#1757 [21:45] <Argnog> and i never linked it with mojjang
#1758 [21:45] * jefeson [jefeson@notlogged] has quit. (Client Quit)
#1759 [21:45] <Kirito> ??> Argnog account/reset-password
#1760 [21:45] <Absol> Argnog: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1761 [21:45] <Absol> Argnog: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1762 [21:45] <Argnog> and i cant bc i dont remember the email
#1763 [21:45] <Kirito> Argnog: Follow Absol's instructions.
#1764 [21:45] <Kirito> So you don't remember the email nor the password?
#1765 [21:45] <Argnog> nope
#1766 [21:46] <Kirito> Do you know the username?
#1767 [21:46] <Argnog> yeah
#1768 [21:46] <Kirito> Which is?
#1769 [21:46] <Argnog> Bandit907
#1770 [21:47] <oint> d
#1771 [21:47] <Kirito> Argnog: Then you'll have to contact customer support for this. Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#1772 [21:47] <oint> Does anyone know why my name was changed, then sniped by someone a month after?
#1773 [21:47] <Argnog> thanks :)
#1774 [21:47] <oint> My name randomly changed and I couldn't change it back
#1775 [21:47] * Argnog [Argnog@notlogged] has quit. (Client Quit)
#1776 [21:47] <Kirito> oint: What was your name prior to the incident?
#1777 [21:47] <oint> Sue
#1778 [21:47] <Kirito> Also, usernames can be changed only once every 30 days
#1779 [21:47] <Kirito> And your past username can't be taken in that time
#1780 [21:48] <Kirito> Just "Sue"?
#1781 [21:48] <oint> Kirito
#1782 [21:48] <Kirito> Yes?
#1783 [21:48] <oint> My name was origonally "Sue"
#1784 [21:48] <oint> Then I changed it to JimmieJohnsonJr
#1785 [21:48] * Caio72gm [Caio72gm@notlogged] has joined #minecrafthelp
#1786 [21:48] <oint> Then back to Sue
#1787 [21:48] <oint> My name changes were done
#1788 [21:48] <Kirito> And now it's slickrick
#1789 [21:48] <oint> Someone changed it to "slickrick"
#1790 [21:48] <oint> It wasn't me
#1791 [21:49] * blackjohnny [blackjohnny@notlogged] has joined #minecrafthelp
#1792 [21:49] <Kirito> Have you sent an email to Mojang?
#1793 [21:49] <oint> I believe so
#1794 [21:49] <oint> It was a bit ago
#1795 [21:49] <oint> And I got no response
#1796 [21:49] <oint> Or any acknownledgement
#1797 [21:49] <Kirito> How recent was "a bit ago?"
#1798 [21:49] * kirito_ [kirito_@notlogged] has joined #minecrafthelp
#1799 [21:49] * Kirito waves to kirito_
#1799 [21:49] <oint> It happpened a month ago, maybe longer.
#1800 [21:49] * kirito_ [kirito_@notlogged] has quit. (Client Quit)
#1801 [21:49] <Kirito> oint: When you sent the email?
#1802 [21:49] <oint> Day after it was sniped.
#1803 [21:50] <Kirito> GreyVulpine: The only logical explanation for them leaving was because I'm the only Kirito on this network. No ifs, ands, or buts about it. :P
#1804 [21:50] * Caio72gm [Caio72gm@notlogged] has quit. (Client Quit)
#1805 [21:50] <Kirito> oint: Well, another account took the name Sue, so unfortunately neither we nor Mojang can't do anything about that
#1806 [21:50] <Kirito> Unless they're related to the incident, of course
#1807 [21:51] <Kirito> They took the nickname about a week after it was available.
#1808 [21:51] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1809 [21:51] <oint> Kirito
#1810 [21:52] <oint> They took it the EXACT second it came available
#1811 [21:52] <oint> That leads me to believe it was sniped.
#1812 [21:52] <webrosc> there is nothing special about sniping, its just taking a name when available, its not a magic ability
#1813 [21:52] <Kirito> oint: That's not true. Names are locked for 30 days after an account was changed from it. Your account was changed to slickrick on 3/18/16, while the other account took the nick on 4/24/16
#1814 [21:52] <webrosc> just contact Mojang and they will liook into it
#1815 [21:53] <Kirito> 30 days from the nick change was the 17th. They took it a whole week after it was available
#1816 [21:53] <Kirito> So, like webrosc said, your nick wasn't sniped, it was just taken.
#1817 [21:53] <webrosc> Kirito, names are held for 37 days, 30 for the original person
#1818 [21:53] <Kirito> Oh, really?
#1819 [21:54] <oint> Kirito
#1820 [21:54] <webrosc> yeah, after 30 days you can reclaim it, after 37 anyone can have it
#1821 [21:54] <oint> Someone with knownledge wouldn't steal the account and use the name on the account itself
#1822 [21:54] <webrosc> but that doesn't really matter as nothing can be done about it
#1823 [21:54] <oint> They'd steal it for the name, and move the name as soon as possible
#1824 [21:54] <oint> that's what happened to me
#1825 [21:54] <oint> Are you able to move the name on my alt or something?
#1826 [21:54] <webrosc> oint, doesn't matter honestly, Contact Mojang
#1827 [21:55] <webrosc> we are not Mojang, we can't help
#1828 [21:55] <oint> I did.
#1829 [21:55] <Kirito> ??> oint ask/accounts/!
#1830 [21:55] <oint> Who are you then?
#1831 [21:55] <Absol> oint: Our volunteers cannot troubleshoot account issues. If you are having an issue with your account, try looking at the general account troubleshooting page: http://is.gd/mc_acct
#1832 [21:55] * JdogPlayzYt [JdogPlayzYt@notlogged] has joined #minecrafthelp
#1833 [21:55] <Absol> oint: If you're still having trouble, we cannot help you further here, please contact mojang.
#1834 [21:55] <oint> I thought this was a way to get in contact with Mojang Employees
#1835 [21:55] <Kirito> oint: We're just volunteers who contribute our time to assist those having trouble with Minecraft.
#1836 [21:55] <xales> oint: Generally speaking, it is not.
#1837 [21:55] <webrosc> Mojang is swedish company, they are all fast asleep
#1838 [21:55] <Kirito> If you want to contact Mojang, email them
#1839 [21:55] <webrosc> also they wouldn't discuss accounts in an open chat
#1840 [21:56] <Kirito> webrosc: Well, how many times have we had account troubleshooting out in the open here? Quite a few times
#1841 [21:56] <Kirito> Of course, emails/passwords are sent in private, but the majority is public
#1842 [21:56] * SunevGG [SunevGG@notlogged] has joined #minecrafthelp
#1843 [21:56] <webrosc> i mean the important parts of accounts, stuff thats private
#1844 [21:56] <JdogPlayzYt> Hello I redownloaded minecraft and reset my computer but I keep getting this error that says it cant find the resource pack folder how can i fix this?
#1845 [21:57] <Kirito> JdogPlayzYt: Do you have an exact error message?
#1846 [21:58] <JdogPlayzYt> yes give me a second to type it. Wont let me copy and paste
#1847 [21:58] * oint [oint@notlogged] has quit. (Ping timeout: 195 seconds)
#1848 [21:59] <Kirito> JdogPlayzYt: If it's lengthy, please input it at http://paste.ubuntu.com/ and give us the link
#1849 [21:59] * thelambinator [thelambinator@notlogged] has joined #minecrafthelp
#1850 [21:59] * boi [boi@notlogged] has joined #minecrafthelp
#1851 [21:59] <thelambinator> hello
#1852 [21:59] <JdogPlayzYt> yea its lengthy ok
#1853 [21:59] <Kirito> thelambinator: Hello! Do you have a problem today?
#1854 [22:00] <JdogPlayzYt> [Window Title] C:\Users\Joshua\AppData\Roaming\.minecraft\resourcepacks [Content] Windows cannot find 'C:\Users\Joshua\AppData\Roaming\.minecraft\resourcepacks'. Make sure you typed the name correctly, and then try again. [OK]
#1855 [22:00] <JdogPlayzYt> woops my bad
#1856 [22:00] * rafaell [rafaell@notlogged] has joined #minecrafthelp
#1857 [22:00] <thelambinator> so i cant log onto my old minecraft account to migrate it because i need to migrate it to mojang
#1858 [22:00] <boi> umm wen i try an log onto a game on multi player it says player authentication not found
#1859 [22:00] * SunevGG [SunevGG@notlogged] has quit. (Ping timeout: 195 seconds)
#1860 [22:00] <JdogPlayzYt> Do i download it than send it?
#1861 [22:00] <xales> boi: Log out and log back in to the launcher.
#1862 [22:00] <boi> ?
#1863 [22:00] <boi> log out of the game?
#1864 [22:01] <xales> boi: Log out, and log back in.
#1865 [22:01] * MATHEUS_1505 [MATHEUS_1505@notlogged] has quit. (Ping timeout: 195 seconds)
#1866 [22:01] <xales> boi: Yes.
#1867 [22:01] <Kirito> JdogPlayzYt: That wasn't necessary to paste in the site, it's fine
#1868 [22:01] <boi> ok
#1869 [22:01] <boi> ill try
#1870 [22:01] <Kirito> JdogPlayzYt: Are you using the vanilla Minecraft launcher?
#1871 [22:01] <JdogPlayzYt> Yes i am
#1872 [22:01] <Kirito> JdogPlayzYt: Any mods?
#1873 [22:01] <JdogPlayzYt> None
#1874 [22:01] <JdogPlayzYt> Haven't gotten the time to download them yet
#1875 [22:02] <thelambinator> Kirito: so i can log in on the launcher with my Username but to get onto the minecraft.net site i need to know my passowrd for the email associated with teh account but i dont remember it from 2011. I can log onto the launcher with username though
#1876 [22:02] <Kirito> JdogPlayzYt: Okay. Hold down the Windows key and press R. Then type (without quotes) "%appdata%\.minecraft" Then make a new folder there titled "resourcepacks" and try again.
#1877 [22:02] <JdogPlayzYt> ok give me a minute sir
#1878 [22:02] <Kirito> thelambinator: You don't remember your email, or your password?
#1879 [22:02] <thelambinator> password
#1880 [22:03] <Kirito> thelambinator: One moment
#1881 [22:03] <xales> thelambinator: The password to your Mojang account, or the password to your email account?
#1882 [22:03] <Kirito> ??> thelambinator account/reset-password
#1883 [22:03] <Absol> thelambinator: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#1884 [22:03] <thelambinator> and i cant get onto the eamil either so i cant recover the passowrd
#1885 [22:03] <Absol> thelambinator: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#1886 [22:04] <thelambinator> i cant migrate the account because the associated email is so old i cant log onto it to reset the password for my micraft account
#1887 [22:04] <xales> thelambinator: Have you tried resetting the password for your email account?
#1888 [22:04] <JdogPlayzYt> It works Kirito thanks so much for the help :P
#1889 [22:04] <Kirito> JdogPlayzYt: No problem
#1890 [22:04] <boi> xales it didnt work log out of wat?
#1891 [22:04] * JdogPlayzYt [JdogPlayzYt@notlogged] has quit. (Quit: Web client closed)
#1892 [22:04] <thelambinator> yes, but i havent used it in so long i dont know any of the information on it
#1893 [22:04] <Kirito> boi: Click "Switch User," "Log Out," enter your credentials, and hit enter.
#1894 [22:05] <Kirito> thelambinator: What email host is it? Gmail? Hotmail? Yahoo?
#1895 [22:05] <thelambinator> so i cant reset the passowrd for it, so in turn cant reset the password for the minecraft.net account so in turn cant migrate the account
#1896 [22:05] <thelambinator> @gmail
#1897 [22:05] <boi> on wat websit kiroto
#1898 [22:06] <xales> boi: When you first open Minecraft, not on a website.
#1899 [22:06] <boi> ohhh thank you
#1900 [22:06] * boi [boi@notlogged] has quit. (Quit: Web client closed)
#1901 [22:06] <Kirito> Kiroto. That's a new one.
#1902 [22:07] <Kirito> thelambinator: https://www.google.com/accounts/recovery/ Click "I forgot my password" and follow the instructions.
#1903 [22:07] <thelambinator> ive done that
#1904 [22:07] <Kirito> And?
#1905 [22:07] * MATHEUS_1505 [MATHEUS_1505@notlogged] has joined #minecrafthelp
#1906 [22:07] <thelambinator> cant recover my account
#1907 [22:07] * MATHEUS_1505 [MATHEUS_1505@notlogged] has quit. (Client Quit)
#1908 [22:07] <thelambinator> its too old and has been inactive for 5 years
#1909 [22:07] <Kirito> Why does it say you can't?
#1910 [22:08] <Kirito> Mm, then I'm afraid you'll have to create a new account on Gmail. Try to register with the same email, it may reactivate.
#1911 [22:08] * MATHEUS_1505 [MATHEUS_1505@notlogged] has joined #minecrafthelp
#1912 [22:08] <thelambinator> i used it to get minecraft in 2011 for the alpha but now i cant use realms beacuse i need to migrate
#1913 [22:08] <thelambinator> and that wont work it makes me buy a new copy
#1914 [22:09] <thelambinator> i am in the worst possible situation
#1915 [22:09] <xales> thelambinator: Kirito meant to try making a new Gmail account with the same address.
#1916 [22:09] <thelambinator> cant beacue it says it already exist
#1917 [22:09] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1918 [22:10] <Kirito> thelambinator: On Gmail?
#1919 [22:10] <thelambinator> yeah
#1920 [22:10] <xales> thelambinator: Then you will need to find your Transaction ID to prove you own the account, and open a ticket requesting the account be reset.
#1921 [22:10] <thelambinator> i cant get it because i cant get on my eamil
#1922 [22:10] <thelambinator> rock and a hard place
#1923 [22:11] <xales> thelambinator: You may be able to retrieve it from the payment processing company.
#1924 [22:11] <xales> thelambinator: If not, you will need to re-purchase Minecraft, and in the future, keep better records and do not allow accounts to lapse in this manner.
#1925 [22:11] <thelambinator> 5 years.....
#1926 [22:11] <thelambinator> almsot 6
#1927 [22:11] <xales> I am not sure what that has to do with anything.
#1928 [22:12] <xales> The situation would be no different if you bought the game 2 weeks ago, and lost access to your email account.
#1929 [22:12] <thelambinator> well this was helpfu;
#1930 [22:12] <thelambinator> thanks shitlords
#1931 [22:12] <Absol> thelambinator: Please keep it civil
#1932 [22:12] <Absol> thelambinator: Please keep it civil
#1933 [22:12] * thelambinator [thelambinator@notlogged] has left #minecrafthelp
#1934 [22:12] <Kirito> Well, he was an ass.
#1935 [22:12] <xales> "You mean you cannot help me and there is nothing I can do due to my own incompetence? Well fuck you too, buddy!"
#1936 [22:24] * HasteyGamer_ [HasteyGamer_@notlogged] has joined #minecrafthelp
#1937 [22:27] <Chromaryu> lol
#1938 [22:27] <HasteyGamer_> eu estou com problema na hora de entrar no meu minecraft esta dando erro de opengl ja atualizei tudo e ainda não resolveu meu problema
#1939 [22:27] * vinicius [vinicius@notlogged] has joined #minecrafthelp
#1940 [22:27] * Jay [Jay@notlogged] has quit. (Ping timeout: 195 seconds)
#1941 [22:28] <Chromaryu> I have a question
#1942 [22:28] <xales> HasteyGamer_: http://translate.google.com/
#1943 [22:28] <Chromaryu> Currently, I have an access to my Mojang and Minecraft, But I lost Trans-ID.
#1944 [22:28] <xales> Chromaryu: Go ahead and ask it, then.
#1945 [22:28] <Chromaryu> How can I gain Trans-ID for safe?
#1946 [22:29] <Chromaryu> I think credit card is already gone. so far
#1947 [22:29] <xales> Chromaryu: The easiest way to find it is on the receipt which you were emailed when you purchased Minecraft.
#1948 [22:29] <Chromaryu> Also Email is gone.
#1949 [22:30] <Chromaryu> We changed ISP so carrier mail is all gone
#1950 [22:30] <xales> Chromaryu: Then the only way for you to get it will probably be to contact the payment processor.
#1951 [22:30] <Chromaryu> Hmm.. Visa maybe
#1952 [22:31] <xales> Chromaryu: That would not be the payment processor, no.
#1953 [22:31] <xales> Chromaryu: The payment processor is likely either Braintree or PayPal.
#1954 [22:31] * vinicius [vinicius@notlogged] has quit. (Ping timeout: 195 seconds)
#1955 [22:31] <Chromaryu> Uh. I used Credit card (Not Paypal)
#1956 [22:31] <webrosc> or skrill
#1957 [22:31] <xales> Chromaryu: Then the payment processor is either Skrill or Braintree.
#1958 [22:32] <Chromaryu> It says I purchased MC in 2014 April 18th
#1959 [22:32] * Percuss [Percuss@notlogged] has quit. (Quit: Web client closed)
#1960 [22:32] <webrosc> braintree then
#1961 [22:32] <Chromaryu> Hm. How can I ask it?
#1962 [22:33] <webrosc> ?? account/trans-id/braintree
#1963 [22:33] <Absol> account/trans-id/braintree: Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).
#1964 [22:33] <Absol> account/trans-id/braintree: Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
#1965 [22:33] <Chromaryu> Oh Ok. I'll ask them :3
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#1968 [22:35] * Jay [Jay@notlogged] has joined #minecrafthelp
#1969 [22:35] <Jay> Ok, i scanned it
#1970 [22:35] <Jay> it is done and i made it get rid of the stuff it needed
#1971 [22:35] <Jay> what do i do now?
#1972 [22:35] <xales> Jay: Restart your computer and try MInecraft again.
#1973 [22:35] <Jay> i restarted
#1974 [22:35] <Jay> so all i have to do is try minecraft
#1975 [22:36] * HasteyGamer_ [HasteyGamer_@notlogged] has quit. (Ping timeout: 195 seconds)
#1976 [22:36] <xales> Jay: I suppose so.
#1977 [22:37] <Chromaryu> ??< index
#1978 [22:37] <Chromaryu> ??< account/send-email
#1979 [22:38] <Chromaryu> xales: Contact Mojang Directory = Email to Mojang with form?
#1980 [22:38] <xales> Chromaryu: Yes.
#1981 [22:38] <Chromaryu> Also, Should I put my real name in "Your name" thing?
#1982 [22:39] <xales> Chromaryu: Yes.
#1983 [22:39] <Chromaryu> Ok
#1984 [22:39] <Chromaryu> Thanks
#1985 [22:40] <Chromaryu> ... Email address used in purchase or Current Email address binded in Mojang?
#1986 [22:40] <Chromaryu> ... WHich one.. Idk
#1987 [22:40] <xales> Chromaryu: One that actually works.
#1988 [22:40] <Chromaryu> In Account Email address?
#1989 [22:41] <xales> Chromaryu: You would use the current one.
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#1994 [22:43] <Chromaryu> sent.
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#1996 [22:44] <Chromaryu> So I must wait! Thanks xales... Going back to helper position
#1997 [22:45] * Rodetranx22 [Rodetranx22@notlogged] has joined #minecrafthelp
#1998 [22:46] <Jay> its worse than before
#1999 [22:46] <Rodetranx22> ------------------ System Information ------------------ Time of this report: 5/28/2016, 20:41:01 Machine name: HP-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Vostro 1014 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A02 Processor: Celeron(
#2000 [22:47] <Rodetranx22> how can i open my minecraft
#2001 [22:47] <Jay> is it my internet?
#2002 [22:47] <Chromaryu> Rodetranx22: do you have paste.ubuntu.com url?
#2003 [22:47] <Rodetranx22> yeah
#2004 [22:47] <Chromaryu> Give us
#2005 [22:47] <Rodetranx22> i have
#2006 [22:47] <Jay> @xales
#2007 [22:48] <Rodetranx22> the whole or just the numbers
#2008 [22:48] <Chromaryu> Whole
#2009 [22:48] <xales> Jay: try asking webrosc
#2010 [22:48] <Chromaryu> Numbers are ok.
#2011 [22:48] <Jay> what
#2012 [22:48] <webrosc> what was the issue?
#2013 [22:48] <xales> Jay: Tell webrosc what the problem is.
#2014 [22:49] <Rodetranx22> ------------------ System Information ------------------ Time of this report: 5/28/2016, 20:41:01 Machine name: HP-PC Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Vostro 1014 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A02 Processor: Celeron(
#2015 [22:49] <Rodetranx22> is it this one
#2016 [22:49] <Chromaryu> Rodetranx22: Not that.
#2017 [22:49] <webrosc> ??> Rodetranx22 paste
#2018 [22:49] <Absol> Rodetranx22: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2019 [22:49] <Jay> People in minecraft would freeze around me but I could still move and whenever i would pvp i would come back dead
#2020 [22:49] <Jay> from the people ghost killing me
#2021 [22:49] <Rodetranx22> 16792619
#2022 [22:49] <webrosc> Jay, on all servers?
#2023 [22:49] <Rodetranx22> how about this one
#2024 [22:49] <Jay> yes
#2025 [22:50] <webrosc> Jay, what about in single player? any issues?
#2026 [22:50] <Chromaryu> Rodetranx22:
#2027 [22:50] <Jay> not really... idk about that. but its all servers people freeze but i dont
#2028 [22:50] <Chromaryu> https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-?product=81507
#2029 [22:50] <Chromaryu> Try this driver
#2030 [22:50] <Rodetranx22> me ok
#2031 [22:50] <Rodetranx22> thx
#2032 [22:51] <webrosc> Jay, can you run a speedtest.net test and post a link to results
#2033 [22:51] <Rodetranx22> should i press yes or no
#2034 [22:51] <Chromaryu> yes
#2035 [22:51] <Jay> i had a 7.4 download and a 4.something upload
#2036 [22:51] <Jay> 34 ping
#2037 [22:51] <Jay> but yeah
#2038 [22:51] <Rodetranx22> what now
#2039 [22:51] <webrosc> Rodetranx22, download the driver, when its done run it
#2040 [22:51] <webrosc> install the files
#2041 [22:52] <Rodetranx22> ok im still downloading the files
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#2044 [22:53] <Jay> http://www.speedtest.net/my-result/5362215078
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#2047 [22:55] <Rodetranx22> by the way does this change anything on my pc
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#2049 [22:55] <webrosc> Jay, hmmm net is fast enough, you know how to ping a server?
#2050 [22:55] <webrosc> Rodetranx22, it will update your graphics card drivers
#2051 [22:55] <Rodetranx22> ok thx thats all or
#2052 [22:56] <Rodetranx22> theres more
#2053 [22:56] <Jay> yeah?
#2054 [22:56] <Jay> like the ms on the side
#2055 [22:56] <webrosc> Jay, no, as in a cmd window
#2056 [22:56] <Jay> no? what is that?
#2057 [22:57] <webrosc> ??> Jay win/cmd
#2058 [22:57] <Absol> Jay: You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
#2059 [22:57] <webrosc> Jay, can you open the cmd window, then in it type
#2060 [22:57] <webrosc> ping serverip
#2061 [22:57] <webrosc> change server ip to one of the servers ips
#2062 [22:57] <Jay> any server? or the sever im on
#2063 [22:57] <Jay> wat
#2064 [22:58] <webrosc> so like ping hypixle.com
#2065 [22:58] <Jay> its hypixel.net
#2066 [22:58] <webrosc> then that one
#2067 [22:58] <Rodetranx22> omg my pc screen becomes bigger
#2068 [22:58] <Jay> then what
#2069 [22:59] <Rodetranx22> ]is that normal
#2070 [22:59] <webrosc> Rodetranx22, yes
#2071 [22:59] <Rodetranx22> oh ok
#2072 [22:59] <webrosc> Jay, whats the ping statistics result, and approx truip times
#2073 [22:59] <Rodetranx22> should i restart my pc
#2074 [22:59] <webrosc> Rodetranx22, if its asking you to yes
#2075 [23:00] <Rodetranx22> ok
#2076 [23:00] <Jay> sent 4 revieved 4 lost 0 // minimum 32 maximum 39 average 34
#2077 [23:01] <webrosc> def not internet then, thats a pretty good result
#2078 [23:01] <webrosc> i'm outta ideas
#2079 [23:01] <webrosc> i guess the scan you ran before was antimalware?
#2080 [23:02] <Jay> yes
#2081 [23:02] <Jay> and i got rid of that stuff it needed too
#2082 [23:02] <Jay> could it just be my computer then? just being dumb? or is it something with java?
#2083 [23:03] <webrosc> cinsidering its servers only and not single player too i would rule out your computer
#2084 [23:03] <Jay> then what could it be?
#2085 [23:03] <webrosc> if it was your computer or java you would have single player issues too
#2086 [23:03] <webrosc> could be server side
#2087 [23:03] <Jay> well idk if i have issues with it bc people dont freeze
#2088 [23:04] <Jay> bc there are no people in singleplayer
#2089 [23:06] <Jay> server side with all servers?
#2090 [23:06] <Jay> this is stupid
#2091 [23:06] <Jay> could it be that there are too many electronics on in one house? or my isp?
#2092 [23:06] <Jay> my mother is always on her laptop too
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#2094 [23:07] <webrosc> i doubt it, i honestly think its a server side thing
#2095 [23:08] <webrosc> i would try asking on the servers forum
#2096 [23:08] <Jay> how could it be aa server side thing with all servers?
#2097 [23:08] <Jay> i live in tennessee? is it away from every single server
#2098 [23:09] <Jay> sometimes skype is bad too
#2099 [23:09] <Jay> i am just trying to figure this out
#2100 [23:11] <webrosc> hmmm could be your internet then
#2101 [23:11] <webrosc> but hard to tell, tests i had you run all seem ok
#2102 [23:11] <webrosc> i'm out of ideas honestly
#2103 [23:11] <Jay> its only at certain times
#2104 [23:11] <Jay> its not ALL the time
#2105 [23:11] <Jay> its like a stutter
#2106 [23:12] <azmi2299> eh?
#2107 [23:14] <Jay> idk... i guess ill go
#2108 [23:15] <Jay> thanks for the help though
#2109 [23:16] <azmi2299> anytime
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#2113 [23:28] <Kirito> webrosc: Did you ever figure out the problem with that Jay guy?
#2114 [23:28] <webrosc> nope
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#2116 [23:28] <webrosc> decent net speed, pinging server was low ping
#2117 [23:28] <Kirito> Very odd
#2118 [23:28] <Kirito> Did he reinstall Minecraft?
#2119 [23:28] <Kirito> s/he/he try to/
#2120 [23:28] <ExtremeBot> Kirito meant to say: Did he try to reinstall Minecraft?
#2121 [23:28] <webrosc> but after he did say skype has some issues
#2122 [23:29] <webrosc> so may've been net related
#2123 [23:29] <Sharktank219> I can't seem to remember my email for the account used to migrate my account, i know my username but no way to sign in with it.
#2124 [23:29] <webrosc> ??> Sharktank219 account/forgot-email
#2125 [23:29] <Absol> Sharktank219: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#2126 [23:30] <Sharktank219> Alright, thanks i'll give it a try
#2127 [23:32] <azmi2299> good luck <3
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#2130 [23:37] <Sharktank219> Sadly i tried all my emails and none of them seem to be working, i've gone through about 5 or so emails and nothing, is there a way to do forgot email and type in your username or no?
#2131 [23:38] <webrosc> Sharktank219, you will have to contact Mojang then
#2132 [23:38] <webrosc> ??> Sharktank219 mojang/email
#2133 [23:38] <Absol> Sharktank219: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#2134 [23:38] <Absol> Sharktank219: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#2135 [23:39] <Sharktank219> Alright, thank you.
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