#MineCraftHelp IRC Chat Logs

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#11 [01:15] <hakha> i have windows 7 home 64 bit, how should i fix this problem? url: http://paste.ubuntu.com/16884595/
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#13 [01:19] <momo> how
#14 [01:20] <momo> how i can fix this?
#15 [01:21] <momo> i can't play my minecraft?
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#18 [01:27] <Jackson> hey my minecraft does not work
#19 [01:29] <Jackson> I got this paste.ubuntu.com/16884691/
#20 [01:30] <Jackson> DO NOT JUST SAY "I NEED HELP"
#21 [01:31] <Jackson> I NEED HELP
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#23 [01:33] <KrisStar> I am trying to play Minecraft and it keeps saying that it is unable to connect or there is some form of error.... http://paste.ubuntu.com/16884731/..... the website to give you the URL
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#25 [01:43] <frosty5> I am trying to reset my password and I keep entering my email, but i don't receive an email to helpo me. What do I do?
#26 [01:44] <frosty5> Oh nevermind
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#32 [02:09] <mike_> whats the new update for minecraft
#33 [02:10] <mike_> hello
#34 [02:11] <mike_> for the xbox 360
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#37 [02:15] <mike__> hey
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#40 [02:16] <mike__> whats the new update for minecraft 360
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#52 [02:39] <Crafterzz_12> internal exception
#53 [02:39] <Crafterzz_12> why cant i play multiplayer?
#54 [02:40] <Crafterzz_12> guys!
#55 [02:40] <Crafterzz_12> hello
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#67 [03:48] <sander_sdl> http://paste.ubuntu.com/16885681/ i can start minecraft
#68 [03:48] <sander_sdl> cant
#69 [03:50] <sander_sdl> http://paste.ubuntu.com/16885681/ i cant start minecraft
#70 [03:51] <sander_sdl> #minecrafthelp
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#73 [03:53] <sander_sdl> http://paste.ubuntu.com/16885681/ i cant start minecraft
#74 [03:53] <sander_sdl> http://paste.ubuntu.com/16885681/ i cant start minecraft
#75 [03:55] <sander_sdl> hello
#76 [03:55] <sander_sdl> ?
#77 [03:56] <sander_sdl> ?
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#89 [04:23] <Becky> How do I fly in mined raft pocket edition 0.14.3
#90 [04:24] <Becky> Meant minecraft not mines raft sorry!!
#91 [04:25] <Becky> ???
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#104 [04:51] <Guest66432> http://paste.ubuntu.com/16886398/ Hi, My mc was working yesterday yet it is not today. I don't know if it might be because I have this sort of virus thingy or not though. Plz can someone help? I just bought a realm yesterday!
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#110 [05:09] <Stephen> hi i'm just wondering if anyone has some advice for getting Minecraft to run on Windows 10.
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#112 [05:11] <Stephen> i run Minecraft 1.8 on Windows 7, worked great. My little brother accidentally put Windows 10 on the computer
#113 [05:11] <Stephen> now it doesnt work cuz of OpenGL issue
#114 [05:12] <Stephen> we tried to put new Intel graphics driver :no success
#115 [05:14] <Stephen> we tried to redeem a coupon at mojang.com it gave us a key code and them error saying try downloading new Windows 10 version later
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#117 [05:15] <Stephen> any adivce for Minecraft on Windows 10 ?
#118 [05:16] <Stephen> Intell app doesnt install updated driver even though an update is detected
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#123 [05:40] <yoloswegs> I have a Power Mac G5 with OS X 10.5.7 & Java 5 32bit
#124 [05:41] <yoloswegs> Where do i get a legitimate version of minecraft that can run on this configuration
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#127 [05:51] <Joe> Pc minecraft how to use controller ?
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#130 [06:03] <BABYBELL24> I CAN NOT SHIFT CLICK THINGS
#131 [06:05] <BABYBELL24> AND I HAVE TO DRAG THING TO ANOTHER PLACE TO SELECT THEM
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#135 [06:16] <Psyoptix_> Hey. So everytime I open my Minecraft game it shuts down and says error. It has been doing this for almost three months now and it is driving me crazy. How can I possibly fix this?
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#139 [06:26] <Zarko> hi guys i need some information because i have a mojang acc but i cant login i change my password 3 times and i still cant login its always username or password is incorrect but im sure i write it right sry for my bad english
#140 [06:28] <Zarko> ich habe ein Problem ich kann mich nicht mehr einloggen ich habe mein Passwort jetzt mehrmals geändert doch es geht immer noch nicht ich bekomme zurzeit auch keine emails mail bitte um hilfe danke.
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#143 [06:34] <Pavel> Когда выйдет обнова 0.15.0?
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#162 [07:14] <laser> bbenakila@gmail.com
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#171 [07:26] <LukeW> I have native launch error someone halp
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#176 [07:33] <gexway> Hello, i'm having a problem with minecraft. Whenever i want to login into a server it crashes and gives me the following error (this doesn't happen in single player):
#177 [07:33] <gexway> # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000180008330, pid=7308, tid=2152 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [BfLLR.dll+0x8330] # # Failed to write core dump. Minidumps are not enabled by default on c
#178 [07:34] <Andrio> BfLLR.dll is a network card driver?
#179 [07:34] <GreyVulpine> It is
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#194 [08:16] <piraten2> hi
#195 [08:16] <piraten2> can you help me in skype
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#210 [08:41] <hazard> Hello, a friend of mine has recently been having a problem, in that he cant move in minecraft, he can look around, open chat, type in chat, send messages, and interact with blocks, however he just cant move around anywhere.
#211 [08:41] <Andrio> hazard, have him check his control settings
#212 [08:41] <Andrio> and then perhaps come here himself.
#213 [08:42] <hazard> was the first thing i told him to do, and all his controls are fine
#214 [08:42] <Andrio> Mm
#215 [08:42] <Andrio> Can he move in a new world?
#216 [08:43] <hazard> no, he cant move anywhere, he has tried multiple multiplayer servers, aswell as singleplayer
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#219 [08:45] <hazard> its really strange as he cant use W,A,S,D to move, however he can open chat, and use them to type messages
#220 [08:46] <Andrio> Mm
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#225 [08:50] <hazard> any ideas of what it could be?
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#232 [08:56] <gabbo99> nome I_Am_Gravity login gabbo99
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#238 [09:00] <Steelmako71> I am not able to log into my account. I cannot remember my password. every time i try to request for it, the email will not deliver, or receive.
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#240 [09:10] <Beautycorn> After you have the link to your DxDiag report, simply visit one of the technical support resources, and give them a brief description of your issue along with the link to your DxDiag report. From there on, they will give you further instruction.
#241 [09:10] <Beautycorn> http://paste.ubuntu.com/16892396/
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#246 [09:19] <lostheart_kani> hello can i ask how can i change my in game name
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#248 [09:20] <Andrio> Kani, do you have a Mojang account?
#249 [09:20] <lostheart_kani> yes
#250 [09:21] <Andrio> Go to https://account.mojang.com/me.
#251 [09:21] <lostheart_kani> i think thats how i got here? now im not sure
#252 [09:21] * lolpoplop [lolpoplop@notlogged] has joined #minecrafthelp
#253 [09:21] <lolpoplop> My minecraft keeps crashing and i cannot figure out what the problem is
#254 [09:22] * Heavening [Heavening@notlogged] has joined #minecrafthelp
#255 [09:22] <Heavening> d
#256 [09:22] <Heavening> hello
#257 [09:22] <lolpoplop> hey
#258 [09:22] <Heavening> spit fuck
#259 [09:22] <Absol> Heavening: Please keep it civil
#260 [09:22] <lolpoplop> Seriously, i need help
#261 [09:23] <lostheart_kani> um it will not let me load it
#262 [09:23] <Heavening> can i help you?
#263 [09:23] <lolpoplop> My minecraft keeps crashing and i cannot seem to figure out why.
#264 [09:23] <Heavening> you have oline mode?
#265 [09:23] <lolpoplop> It is modded and i cannot read the crash reports
#266 [09:23] <Andrio> oh
#267 [09:23] <Andrio> ??> lolpoplop mods
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#269 [09:23] <Absol> lolpoplop: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#270 [09:23] <Absol> lolpoplop: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#271 [09:23] <Heavening> muti server?
#272 [09:24] <Andrio> lostheart_kani, what happened?
#273 [09:24] <Heavening> spit fuck
#274 [09:24] * Absol kicked Heavening from #minecrafthelp (Reason: eavening :Keep it civilized, you are just a human)
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#277 [09:27] <lostheart_kani> oh it worked
#278 [09:27] <lostheart_kani> ok ty for the help
#279 [09:28] <Andrio> No problem
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#287 [09:31] <RedShawnie> My graphic drivers are saying they arent updated and I cant play mincraft on my computer, is there anything I can sdo
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#289 [09:33] <RedShawnie> Every time I try to play I get the pop up saying my graphic drivers are not able to support because they need to be updated :( is there anything I can do
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#291 [09:42] <RedShawnie> hello?
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#295 [09:45] <soffel22> hey what if i havent got a Giftcard or a prepaidcard
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#299 [09:46] <Andrio> ??> RedShawnie win/DXDiag
#300 [09:46] <Absol> RedShawnie: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#304 [09:52] <RedShawnie> i already followed those instructions didnt help
#305 [09:53] <RedShawnie> it just lead me to here
#306 [09:53] <RedShawnie> got the link copied
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#308 [09:59] <Andrio> Show me the link to your report.
#309 [09:59] <RedShawnie> http://paste.ubuntu.com/16892948/
#310 [10:01] <Andrio> Looks like your video controller is not supported on Windows 8.1
#311 [10:01] <Andrio> You'll need to downgrade to Windows 7, or use a newer PC.
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#315 [10:02] <kosa3232> I have a problem with java.net.connectexception connection timed out no further information
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#318 [10:03] <Tha_Blue_Pickel> what do you do when you try to start minecraft and it says file not found in the launcher log?
#319 [10:04] <RedShawnie> how do I down grade?
#320 [10:04] <Tha_Blue_Pickel> it say [10:06:05 ERROR]: Couldn't unpack natives!
#321 [10:04] <Tha_Blue_Pickel> [10:06:05 ERROR]: Couldn't unpack natives! java.io.FileNotFoundException: C:\Users\ayrton\AppData\Roaming\.minecraft\versions\1.9.4-OptiFine_HD_U_B4\1.9.4-OptiFine_HD_U_B4-natives-416561733060130\jinput-raw_64.dll (The file or directory is corrupted and unreadable) at java.io.FileOutputStream.open(Native Method) ~[?:1.8.0_25] at java.io.FileOutputStream.<init>(FileOutputStream.java:213) ~[?:1.8.0_25] at java.io.FileOutput
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#323 [10:05] <Andrio> ??> RedShawnie win/downgrade
#324 [10:05] <Absol> RedShawnie: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#325 [10:05] <kosa3232> I have a problem with java.net.connectexception connection timed out no further information
#326 [10:05] <Andrio> ??> Tha_Blue_Pickel win/reinst
#327 [10:05] <Absol> Tha_Blue_Pickel: You may need to reinstall the locally installed files that Minecraft puts into place.
#328 [10:05] <Absol> Tha_Blue_Pickel: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#329 [10:05] <swx> http://paste.ubuntu.com/16893995/ can you help me please mincraft is not opening since i upgraded my pc from XP to windows 7 maybe a driver but i cant find one
#330 [10:05] <Tha_Blue_Pickel> thanks Absol
#331 [10:07] <kosa3232> I have a problem with java.net.connectexception connection timed out no further information
#332 [10:07] <TheFatGuy> Have owned minecraft for a very long time, but my account will only allow me to 'play demo' and i tried migrating my account (its been a long time since ive tried to play) and its telling me my account has already been migrated. I am completely lost.
#333 [10:07] <Andrio> swx, install the Catalyst software sute from http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032.
#334 [10:07] <Andrio> TheFatGuy, are you sure you didn't accidentally create a new account?
#335 [10:08] * swx [swx@notlogged] has joined #minecrafthelp
#336 [10:08] <kosa3232> I have a problem with java.net.connectexception connection timed out no further information
#337 [10:08] <TheFatGuy> Andrio, i may have, however, if this is the case, i have absolutely no idea what the account name would be, ive only used 2 emails as long as i can remember.
#338 [10:09] <Andrio> Mm
#339 [10:09] <swx> http://paste.ubuntu.com/16893995/ please help since i upgraded from XP to windows 7 my MC wont open may be a outdater drive but not sure
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#341 [10:09] <Andrio> TheFatGuy, try both of them; you can also try resetting your passwords.
#342 [10:09] <Andrio> swx, install the Catalyst software sute from http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032.
#343 [10:09] <swx> thanks i will give it a go
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#346 [10:11] * Tha_Blue_Pickel [Tha_Blue_Pickel@notlogged] has quit. (Quit: Web client closed)
#347 [10:11] <kosa3232> I have a problem with java.net.connectexception connection timed out no further information
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#350 [10:13] <kosa3232> I have a problem with java.net.connectexception connection timed out no further information
#351 [10:13] <kosa3232> I have a problem with java.net.connectexception connection timed out no further information
#352 [10:13] <Jacksonlim> http://paste.ubuntu.com/16894303/
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#354 [10:14] <Jacksonlim> I cannot update the graphic driver to play minecraft
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#357 [10:15] <Andrio> Jacksonlim, I'm afraid your graphics controller is not supported on Windows 10. You'll need to downgrade to Windows 7, or use a newer PC.
#358 [10:15] <TheFatGuy> @Andrio Looks like i accidentally made a new account. Is there any way to deactivate the accidentally made new one so i can use my usual email?
#359 [10:15] <Andrio> Mm
#360 [10:16] * kosa3232 [kosa3232@notlogged] has quit. (Ping timeout: 195 seconds)
#361 [10:16] <Andrio> You might be able to migrate your existing Minecraft account to the new Mojang account.
#362 [10:18] <TheFatGuy> Error! Your Minecraft account has already been migrated to a Mojang account.
#363 [10:19] <Andrio> Oh
#364 [10:19] <swx> thank you andro for the help it has sucessfully opened now !
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#371 [10:26] <nathan09521> i bought minecraft for pc and i got a new pc how do i get it for free
#372 [10:29] <swx> <nathan09521> when u brought it you would have gotten a confermation email go to the email u registered it with and search for mojang the click on the one that says your order has been processed and click on the like for your system
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#375 [10:32] <TheFatGuy> I have one email from mojang, and its signing up for my Mojang Account, from March 1. I'm afraid i no longer have the one from the origional sign up it would appear.
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#384 [10:42] <Liqueseous> Does anyone know of a way to disable the /home command in fe?
#385 [10:43] <GreyVulpine> We don't do mod support here, try forge?
#386 [10:44] <Liqueseous> ohh the forge essentials page says to come here :(
#387 [10:44] <Liqueseous> thanks though
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#390 [10:45] <LatexSpikes> I'm trying to figure out a way to determine if a chest is full. I run a small LAN, and I want an event to be triggered when a chest is full.
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#396 [10:58] <agamlol> I have a problem I can't get in my other player and said that 24 is quelled three days force you fix this
#397 [10:58] <agamlol> If it doesn't work out, maybe it's going to end up in court.
#398 [11:00] <GreyVulpine> Nobody here is from Mojang, so we can't really respond to your intimidation there.
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#401 [11:09] <agamlol> I have a problem I can't get in my other player and said that 24 is quelled three days force you fix this
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#403 [11:10] <bor95> hi
#404 [11:11] <agamlol> I have a problem I can't get in my other player and said that 24 is quelled three days force you fix this
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#406 [11:11] <agamlol> I have a problem I can't get in my other player and said that 24 is quelled three days force you fix this
#407 [11:11] <agamlol> I have a problem I can't get in my other player and said that 24 is quelled three days force you fix this
#408 [11:11] * GreyVulpine kicked agamlol from #minecrafthelp (Reason: gamlol :Go away.)
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#410 [11:12] <agamlol> I have a problem I can't get in my other player and said that 24 is quelled three days force you fix this
#411 [11:13] <agamlol> ?
#412 [11:13] * Rafale720 [Rafale720@notlogged] has joined #minecrafthelp
#413 [11:13] <agamlol> I have a problem I can't get in my other player and said that 24 is quelled three days force you fix this
#414 [11:13] * Maikol [Maikol@notlogged] has joined #minecrafthelp
#415 [11:13] <agamlol> ?
#416 [11:13] <GreyVulpine> We can't help you agamlol
#417 [11:13] <agamlol> yes
#418 [11:14] <agamlol> I have a problem I can't get in my other player and said that 24 is quelled three days force you fix this
#419 [11:14] <GreyVulpine> Sorry, we cannot do anything to help you agamlol
#420 [11:14] <agamlol> why
#421 [11:15] <GreyVulpine> Nobody here works for Mojang
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#424 [11:17] <ajthib01> Anybody know how to get a response from support? I sent in a ticket a week ago and no response.
#425 [11:17] <GreyVulpine> All we can tell you is to wait.
#426 [11:17] <ajthib01> Anyone know how to get any email? I tried resetting password but the email isn't sending.
#427 [11:18] <GreyVulpine> If the email isn't sending, wait a little bit, then try requesting one again.
#428 [11:18] <GreyVulpine> Otherwise, you'll need to send in a support ticket for Mojang Support
#429 [11:19] <ajthib01> Damn I've tried that but for some reason I'm not getting any email or anything :/
#430 [11:19] <ajthib01> Is there a livechat or phone I can call?
#431 [11:19] <GreyVulpine> There is not
#432 [11:22] <ajthib01> :/ thanks for the info
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#437 [11:27] <KANO> http://paste.ubuntu.com/16896852/
#438 [11:27] <KANO> it is assumed that I have to submit this form to receive information from the problem ... I think .... because what happens is that I have a problem with the card but first if I was receiving games, not now.
#439 [11:31] <KANO> +#minecrafthelp
#440 [11:31] <KANO> +#minecrafthelp
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#442 [11:32] <ajthib01> What the crap! On https://account.mojang.com/changeemail/request it doesn't even let me request a change!
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#446 [11:35] <hello> hello?
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#449 [11:36] <hello> i require some help regarding Minecraft WIndows 10
#450 [11:37] <hello> please
#451 [11:38] <hello> i have redeemed a code for the Minecraft Windows 10 edition from the Mojang website. Without downloading the game from the store, it is already saying that my code has already been used and therefore cannot be used again.
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#454 [11:41] <minox> http://paste.ubuntu.com/16897401/
#455 [11:41] <hello> what?
#456 [11:41] * nickernoose [nickernoose@notlogged] has joined #minecrafthelp
#457 [11:41] <minox> I need a help
#458 [11:41] * nickernoose [nickernoose@notlogged] has quit. (Client Quit)
#459 [11:41] <minox> http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#submit
#460 [11:43] <minox> You're here&
#461 [11:43] <minox> ?
#462 [11:43] <GreyVulpine> minox - Download and install: http://www.nvidia.com/download/driverResults.aspx/100220/en-uk
#463 [11:43] <minox> Thanks
#464 [11:43] <minox> This will help?
#465 [11:44] <GreyVulpine> Only one way to find out
#466 [11:45] <minox> ok
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#468 [11:45] * juandagamer92 [juandagamer92@notlogged] has quit. (Client Quit)
#469 [11:45] <minox> Thank you very much for your help, I hope to help
#470 [11:46] * gluhovskoim [gluhovskoim@notlogged] has joined #minecrafthelp
#471 [11:47] <hello> i have redeemed a code for the Minecraft Windows 10 edition from the Mojang website. Without downloading the game from the store, it is already saying that my code has already been used and therefore cannot be used again.
#472 [11:48] <gluhovskoim> Can someone plz help me i think someone stole my mineraft account
#473 [11:48] * hello [hello@notlogged] has quit. (Quit: Web client closed)
#474 [11:49] <LatexSpikes> MInox & gluhovskoim, you'll need to contact Mojang support.
#475 [11:49] <gluhovskoim> I can not log into it with the password and username and i already tried reseting my password but it won't send me the email
#476 [11:49] <gluhovskoim> How do i contact them
#477 [11:50] <LatexSpikes> https://help.mojang.com/
#478 [11:50] <minox> But
#479 [11:50] <gluhovskoim> ok thx
#480 [11:50] <minox> I do not have an account mojang
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#482 [11:50] <gluhovskoim> wait what do i do there
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#485 [11:51] <mattym> gluhovskoim, Before you do that, why do you think the account was stolen?
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#494 [12:02] <viper8it> i need some help
#495 [12:02] <viper8it> for info if a world gets hacked on ps3
#496 [12:04] <viper8it> any one
#497 [12:08] <ajthib01> I tried sending in another support ticket, this time I added in a Transaction ID. Instant confirmation of ticket email...
#498 [12:08] <ajthib01> I don't have the transaction ID, but hopefully with the mountain of other evidence I provided they can confirm the account is mine.
#499 [12:08] * Herobrine [Herobrine@notlogged] has joined #minecrafthelp
#500 [12:09] <Herobrine> Hello
#501 [12:09] * ImH4wk [ImH4wk@notlogged] has joined #minecrafthelp
#502 [12:09] <Herobrine> Hello
#503 [12:10] <Herobrine> ?
#504 [12:10] * lizigame [lizigame@notlogged] has joined #minecrafthelp
#505 [12:11] <Herobrine> What is this
#506 [12:12] * rainbowgirls234 [rainbowgirls234@notlogged] has joined #minecrafthelp
#507 [12:12] <Herobrine> Hello
#508 [12:12] <Herobrine> Hello
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#512 [12:15] <JD_coleman> Please Release The Battle Mode Update
#513 [12:15] * CrystalMare [CrystalMare@notlogged] has joined #minecrafthelp
#514 [12:16] <JD_coleman> For Me And All Of The Minecrafter On Today
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#520 [12:18] <CrazyK04> Hi, I tried to play minecraft today and it says my drivers are out of date. When I do what I am supposed to in the Intel Driver Update, I keep having errors. What do I do?
#521 [12:18] <CrazyK04> Hi, I tried to play minecraft today and it says my drivers are out of date. When I do what I am supposed to in the Intel Driver Update, I keep having errors. What do I do?
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#524 [12:20] <CrazyK04> Can someone help me soon? I have to leave shortly
#525 [12:20] <mattym> CrazyK04, Do you have the link to your dxdiag report? If so please post the link in this chat.
#526 [12:20] <CrazyK04> http://paste.ubuntu.com/16898702/
#527 [12:20] <CrazyK04> there you are
#528 [12:20] <mattym> CrazyK04, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#530 [12:21] <CrazyK04> How do I downgrade?
#531 [12:21] <mattym> CrazyK04, When did you do the update to Windows 10?
#532 [12:21] <CrazyK04> Just this weekend. Monday, actually.
#533 [12:21] <mattym> CrazyK04, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#534 [12:21] <CrazyK04> I was all excited to have the new windows and people have been complaining and I see why.
#535 [12:22] <rainbowgirls234> hi
#536 [12:22] <mattym> CrazyK04, Its nothing to do with Windows, your computers hardware is on the older side, and was only supported with updates up to Windows 7
#537 [12:22] * Chris is now known as Kirito
#538 [12:23] <rainbowgirls234> imm canyou just
#539 [12:23] <CrazyK04> Oh, Ok. So can you kind of guide me throuh downgrading?
#540 [12:23] <mattym> CrazyK04, See the link in my earlier message
#541 [12:24] <rainbowgirls234> ya
#542 [12:24] <CrazyK04> yessir
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#544 [12:24] <rainbowgirls234> brb
#545 [12:25] <rainbowgirls234> copyright mincraftIRC.net 2009-2016
#546 [12:26] <CrazyK04> what do i do now.
#547 [12:26] <rainbowgirls234> Mojang AB or microsoft
#548 [12:26] <CrazyK04> what?
#549 [12:26] * luanzildo [luanzildo@notlogged] has joined #minecrafthelp
#550 [12:26] <rainbowgirls234> wait
#551 [12:26] <CrazyK04> mattym, are you still there
#552 [12:26] <mattym> CrazyK04, Read the page at the link http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#553 [12:26] <mattym> CrazyK04, It has instructions on how to do the downgrade
#554 [12:27] <rainbowgirls234> k
#555 [12:27] <rainbowgirls234> so
#556 [12:27] <rainbowgirls234> i have a problum to join minecraft
#557 [12:28] <rainbowgirls234> ok
#558 [12:28] * Tekatotoki [Tekatotoki@notlogged] has joined #minecrafthelp
#559 [12:28] <rainbowgirls234> brb
#560 [12:29] * Herobrine [Herobrine@notlogged] has joined #minecrafthelp
#561 [12:30] <Herobrine> Hello
#562 [12:30] <CrazyK04> I better not do anything without my mommy's permission.
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#564 [12:30] <Herobrine> ?
#565 [12:30] <CrazyK04> But I am upset that I can't play minecraft today, Matt
#566 [12:30] <Herobrine> WHY
#567 [12:31] <CrazyK04> Because I just recently updated to windows 10 and it is not allowing me to play minecraft so I need to downgrade Matt says
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#569 [12:31] <CrazyK04> He says my computer has older hardware and stuff so it won't work/
#570 [12:31] <CrazyK04> Really, it sucks.
#571 [12:31] <Herobrine> i have windows 10 and i have every minecraft version
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#575 [12:32] <CrazyK04> Me too, but apparently I have an older computer and can't use minecraft with wsindows 10
#576 [12:32] <Josh_> I only have the option to play as a guest
#577 [12:32] <Herobrine> i dont
#578 [12:32] <CrazyK04> Matt?
#579 [12:32] <CrazyK04> Where are you Matt?
#580 [12:32] <Herobrine> i have option to play any version
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#582 [12:33] <CrazyK04> would it work if I unistalled and reinstalled my minecraft?
#583 [12:33] * Tekatotoki [Tekatotoki@notlogged] has joined #minecrafthelp
#584 [12:33] <CrazyK04> Mattym are you there
#585 [12:33] <Tekatotoki> how do i gonna be platinium donor
#586 [12:34] <Herobrine> i do not know i have never Indeed done that
#587 [12:34] <CrazyK04> I am so mad/
#588 [12:34] * Tekatotoki [Tekatotoki@notlogged] has quit. (Client Quit)
#589 [12:34] <CrazyK04> Especially since my cpu updated without permissions.
#590 [12:34] <Herobrine> i am so happy your anger fills my soul
#591 [12:34] <CrazyK04> It just updated.
#592 [12:34] * Tekatotoki [Tekatotoki@notlogged] has joined #minecrafthelp
#593 [12:34] <CrazyK04> ??
#594 [12:35] <Herobrine> hacker
#595 [12:35] <CrazyK04> What do you mean Herobrine?
#596 [12:35] <mattym> CrazyK04, You will need to do the downgrade, and once that is done probably run the Intel driver update again. You cannot just reinstall, that will not fix the issue you are having
#597 [12:35] <Herobrine> prob
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#599 [12:35] <CrazyK04> Thx, Mattym. I will make sure it is ok with my mommy later. She is working
#600 [12:35] <Tekatotoki> some one ther know how i can be platinium donor again for i was it for a few years ago
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#602 [12:36] <CrazyK04> DO you have any idea why windows is not working witht my minecraft and the new update?
#603 [12:36] <mattym> Tekatotoki, No such thing, if you are talking about something on a specific website, contact that website
#604 [12:36] <hellrader> im trying to play minecraft but it says my drivers need updateing but when i tried they were up to date
#605 [12:36] <Herobrine> well the goverment can control your pc if you see your mouse move on its own its a hacker
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#607 [12:36] <CrazyK04> Matt, did you see my message?
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#609 [12:37] * GreyVulpine kicked Herobrine from #minecrafthelp (Reason: erobrine :Meep Meep. Go away.)
#610 [12:37] <mattym> CrazyK04, Your computer is old, the companies that made the hardware in it stopped making new drivers on Windows 7, so there are no drivers for your hardware with windows 10
#611 [12:37] <CrazyK04> so i just will have to be stuck with 10
#612 [12:37] <CrazyK04> I do like windows 7 a lot
#613 [12:37] <hellrader> im trying to play minecraft but it says my drivers need updateing but when i tried they were up to date
#614 [12:37] <mattym> CrazyK04, You will need to downgrade to 7 and remain on 7
#615 [12:37] <CrazyK04> goodbye Matt. Thank You
#616 [12:37] <mattym> hellrader, Do you have the link to your dxdiag report? If so please post the link in this chat.
#617 [12:37] <CrazyK04> tOk
#618 [12:38] <CrazyK04> Bye, and good luck hellrader.
#619 [12:38] <hellrader> http://paste.ubuntu.com/16899222/
#620 [12:38] <CrazyK04> sounds like you are having the same problem as i
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#622 [12:38] <mattym> hellrader, Unfortunately your graphics hardware is not fully supported on Windows 8.1, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#623 [12:38] <hellrader> ohh i see thanks
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#639 [12:59] <ChristopherRobinTheBank> My Minecraft will not update past 1.7.2. It loads up, but then crashes.
#640 [12:59] <tyteen4a03> ChristopherRobinTheBank: if you have an old computer with an old Intel GPU, it will do that
#641 [13:01] * NoXb [NoXb@notlogged] has joined #minecrafthelp
#642 [13:01] <NoXb> ---- Minecraft Crash Report ---- // There are four lights! Time: 01/06/16 14:58 Description: Starting integrated server java.lang.ExceptionInInitializerError at net.minecraft.server.MinecraftServer.<init>(SourceFile:114) at bsk.<init>(SourceFile:38) at azd.a(SourceFile:1591) at bce.e(SourceFile:162) at bcf.a(SourceFile:214) at bay.a(SourceFile:186) at bce.a(SourceFile:187) at bll.b(SourceFile:851) at azd.ad(SourceFile:780) at azd.e(SourceFile:
#643 [13:01] <NoXb> ta dando esse erro
#644 [13:01] <NoXb> me ajuda
#645 [13:01] <NoXb> por favor
#646 [13:01] <NoXb> quem me ajuda obrigado!
#647 [13:02] <ChristopherRobinTheBank> so I need a new graphics card? or computer
#648 [13:04] <tyteen4a03> ChristopherRobinTheBank: usually the latter
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#651 [13:06] <Awesomepeople432> i changed my minecraft skin and went back into minecraft and now when i try ot log onto a server it says not authenticcsted with minecraft.net. i've deleted and re added the server but it still doesnt work
#652 [13:06] <Awesomepeople432> on
#653 [13:06] <tyteen4a03> Awesomepeople432: log out and log back into the launcher
#654 [13:06] <Awesomepeople432> ok
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#661 [13:12] <FlamingIcefire> ok i click on the link below at profile but the side dont opens why?
#662 [13:12] <Awesomepeople432> thanks for the help it works now
#663 [13:13] <FlamingIcefire> plz help
#664 [13:15] * Jesse [Jesse@notlogged] has joined #minecrafthelp
#665 [13:15] <tyteen4a03> FlamingIcefire: can you elaborate? what are you trying to do? what doesn't work?
#666 [13:15] <Jesse> I dont know what email I used for my minecraft account. I do know my username though.
#667 [13:16] <FlamingIcefire> i want to change my skin so i click on profile then on the link below but then there nothing changes
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#673 [13:22] <FlamingIcefire> i want to change my skin so i click on profile then on the link below but then there nothing changes does this reache?
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#675 [13:22] <FlamingIcefire> i mean the side dont changes
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#678 [13:23] <andrew_> my game isnt working because wen i try to play it will kick me off.
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#683 [13:25] <andrew_> my game is not working because when i try to play it will kick me of.
#684 [13:25] <bk> I can no longer access the email I used to originally buy minecraft, so I cannot migrate my account to a new email because I do not have the password and cannot recover it
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#690 [13:29] <andrew_> cant join any game without it kicking me off
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#695 [13:31] <St3fanYT> hey i need help
#696 [13:32] <St3fanYT> for minecraft error launcher
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#698 [13:32] <St3fanYT> minecraft say me minecraft offline
#699 [13:33] <St3fanYT> and i try to connect in minecraft launcer with mc premium account and don't work
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#703 [13:35] <St3fanYT> minecraft say me minecraft offline and i try to connect in minecraft launcer with mc premium account and don't work
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#707 [13:42] * MattOfflineMc is now known as Mata
#708 [13:42] <Shin0Me> Hello can anyone help my friend? He is in a sticky situation, his launcher says he is offline and he can't connect with his account on it. He already tried to reinstall it and didn't fixed the problem, any ideas why his launcher won't recognize or connect to his account?
#709 [13:43] <Shin0Me> I can also mention that he can connect on the website with the account so he hasn't been hacked or something. It's a launcher problem.
#710 [13:45] <tyteen4a03> Shin0Me: have your friend come on here with the computer in question
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#713 [13:46] <lexa319> Hey guys, I dont know anymore what my Mojang email was. could you please help me?
#714 [13:46] <tyteen4a03> ??> lexa319 account/reset-password
#715 [13:46] <Absol> lexa319: If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.
#716 [13:46] <Shin0Me> he was here a couple of moments ago but he left because he doesn't know so much english :)
#717 [13:46] <Absol> lexa319: If you use Minecraft.net accounts (you use your username to log in), the account now must be migrated first.
#718 [13:47] <amo> Hello I have an acer laptop with Windows 10 and I am trying to launch Minecraft but I keep getting a message that "Lack of Update graphic drivers" I have tried everything to update but not successful. This is the link of my dxdiag report http://paste.ubuntu.com/16900900/
#719 [13:47] <tyteen4a03> lexa319: try all your emails there; the email account that receives an email from Mojang will be the one to use
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#721 [13:47] <tyteen4a03> Shin0Me: you'll need to be with him then
#722 [13:47] <tyteen4a03> amo: your computer is too old for Minecraft
#723 [13:48] <lexa319> I tried all my email adresses, but there was no email sent to one of those
#724 [13:48] <Moonflight234> im trying to change my minecraft skin but everytime i get to the page that asks if i am sure that i want to change it there isnt anything to click on to confirm it
#725 [13:49] <Shin0Me> tyteen4a03: with him meaning what? to be near him? i'm talking with him on facebook and he told me about his problem and i sent him here because you guys helped me once :)
#726 [13:49] <tyteen4a03> Shin0Me: be with him physically
#727 [13:49] <tyteen4a03> Moonflight234: don't use IE
#728 [13:49] <tyteen4a03> lexa319: do you remember your Minecraft username?
#729 [13:50] <Shin0Me> tyteen4a03: i told him to get back in here is that ok?
#730 [13:50] <tyteen4a03> Shin0Me: yes; alternatively you can also consider teamviewering into his machine
#731 [13:50] <amo> tyteen4a03 : are there no drivers out there I can get to help with this?
#732 [13:50] <Shin0Me> ok
#733 [13:51] * St3fanYT [St3fanYT@notlogged] has joined #minecrafthelp
#734 [13:52] <St3fanYT> show me error 87
#735 [13:52] <St3fanYT> in minecraft
#736 [13:52] <tyteen4a03> ??> St3fanYT launcher/log
#737 [13:52] <Absol> St3fanYT: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#738 [13:52] <Absol> St3fanYT: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#740 [13:56] <Moonflight234> tyteen4a03 i dont understand what you said. . .
#741 [13:56] <tyteen4a03> ??> Moonflight234 fubar/ie
#742 [13:56] <Absol> Moonflight234: Internet Explorer is a terrible browser with terrible issues. Many common problems are solved by using a better browser.
#743 [13:56] <Absol> Moonflight234: Firefox: http://www.mozilla.org/firefox | Chrome: http://www.google.com/chrome
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#749 [13:57] <osman> I NEED HELP
#750 [13:57] <Jinxx> Monster spawners in minecraft ps3 edition how do I build one since they took them out ????!!!!!!!!??
#751 [13:58] <osman> i need help
#752 [13:58] <tyteen4a03> Jinxx: we don't provide support for PS3 edition
#753 [13:58] <tyteen4a03> ??> osman ask
#754 [13:58] <Absol> osman: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#755 [13:58] <Absol> osman: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#756 [13:58] <CrYsCrYsIs00420> Hello my minecraft keeps crashing, once I press play. Heres the log. http://paste.ubuntu.com/16901551/
#757 [13:58] <FlamingIcefire> ok my proble is this if i open the profile side comes this: "Manage your profile" "Profile loaded sucessfully. Click the link below to go to the profile management" and when i click the link the same side opens
#758 [13:58] <osman> I can not open my Minecraft
#759 [13:58] <Shin0Me> tyteen4a03: how can he access the log file? he is stuck in log in screen...
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#761 [13:59] <tyteen4a03> osman: what happens when you try?
#762 [13:59] <tyteen4a03> Shin0Me: is he in here?
#763 [13:59] <tyteen4a03> CrYsCrYsIs00420: your computer is too old for Minecradt
#764 [13:59] <Shin0Me> tyteen4a03: he is St3fanYT
#765 [13:59] <tyteen4a03> *Minecraft
#766 [13:59] <osman> Not too open
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#768 [14:00] <CrYsCrYsIs00420> I need to update my grapics card, but I dont know how. It sends me to a list of downloads for the grapics card, but I cant find the right one./
#769 [14:00] <tyteen4a03> Shin0Me: so he is stuck in the login screen?
#770 [14:00] <tyteen4a03> CrYsCrYsIs00420: your computer is too old for Minecradt
#771 [14:00] <CrYsCrYsIs00420> okay thanks
#772 [14:00] <osman> Is there any solution
#773 [14:00] <Shin0Me> tyteen4a03: yes and he can't login with his account
#774 [14:00] <tyteen4a03> osman: what happens when you try to open it?
#775 [14:01] <tyteen4a03> ??> St3fanYT win/reinst
#776 [14:01] <Absol> St3fanYT: You may need to reinstall the locally installed files that Minecraft puts into place.
#777 [14:01] <Absol> St3fanYT: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#778 [14:01] <tyteen4a03> St3fanYT: and:
#779 [14:01] <tyteen4a03> ??> St3fanYT win/dxdiag
#780 [14:01] <Absol> St3fanYT: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#782 [14:01] <FlamingIcefire> ok my problem is this if i open the profile side comes this: "Manage your profile" "Profile loaded sucessfully. Click the link below to go to the profile management" and when i click the link the same side opens
#783 [14:02] <osman> Well I will try and then come back
#784 [14:02] <tyteen4a03> FlamingIcefire: is this the launcher or the website?
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#786 [14:02] <FlamingIcefire> website
#787 [14:03] <Moonflight234> tyteen4a03 i tried from friefox and it worked! :D thank you so much
#788 [14:03] <tyteen4a03> FlamingIcefire: don't use IE
#789 [14:03] <tyteen4a03> ??> FlamingIcefire fubar/ie
#790 [14:03] <Absol> FlamingIcefire: Internet Explorer is a terrible browser with terrible issues. Many common problems are solved by using a better browser.
#791 [14:03] <Absol> FlamingIcefire: Firefox: http://www.mozilla.org/firefox | Chrome: http://www.google.com/chrome
#792 [14:03] <FlamingIcefire> ah ok thx
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#794 [14:04] * CrYsCrYsIs00420 [CrYsCrYsIs00420@notlogged] has quit. (Ping timeout: 195 seconds)
#795 [14:04] <St3fanYT> http://paste.ubuntu.com/16901795/
#796 [14:04] <St3fanYT> tyteen4a03: watch link
#797 [14:05] <tyteen4a03> ??> St3fanYT info/teamviewer
#798 [14:06] <tyteen4a03> oops
#799 [14:06] <tyteen4a03> St3fanYT: can you take a screenshot of what you see right now?
#800 [14:06] * Mata is now known as MattOfflineMc
#801 [14:06] <osman> Sorry did not work
#802 [14:07] <tyteen4a03> osman: I asked what happens when you try to open MC
#803 [14:07] <tyteen4a03> ??> osman irc/multitasking/!
#804 [14:07] <Absol> osman: <-- this name here indicates who we're talking to. If you see someone else's name there, it means we're talking to someone else.
#805 [14:07] <Absol> osman: Don't respond to messages directed at other people. It is incredibly irritating; if you do it you will be reprimanded, then kicked.
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#807 [14:08] <St3fanYT> [url=http://postimg.org/image/sfns2e8iz/][img]http://s33.postimg.org/sfns2e8iz/image.png[/img][/url] [url=http://postimg.org/image/4fqtucvjf/][img]http://s33.postimg.org/4fqtucvjf/image.png[/img][/url]
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#809 [14:09] <osman> I was talking about not opening the Maine nest
#810 [14:09] <tyteen4a03> osman: huh?
#811 [14:09] <tyteen4a03> ??> St3fanYT toolshjt
#812 [14:09] <St3fanYT> tyteen4a03: watch this link
#813 [14:09] <tyteen4a03> ??> St3fanYT tools/hjt
#814 [14:09] <Absol> St3fanYT: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#815 [14:09] <Absol> St3fanYT: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
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#817 [14:09] <St3fanYT> http://postimg.org/gallery/awtx9e3w/8ce4e579/
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#823 [14:14] <Honey560> Hi my minecraft wont open up as it says its crashed and i need to update my driver but when i did it still did not work?
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#830 [14:19] <Honey560> ?
#831 [14:19] * salvajunior2007 [salvajunior2007@notlogged] has joined #minecrafthelp
#832 [14:22] <Honey560> http://paste.ubuntu.com/16901938/
#833 [14:22] <tyteen4a03> Honey560: are you using the launcher from minecraft.net/download?
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#838 [14:24] <Honey560> im not sure, should i download it?
#839 [14:24] <tyteen4a03> Honey560: yes, try that one please
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#841 [14:24] <Honey560> alright one moment
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#846 [14:27] <Gian> Is there a bug with Logging into Minecraft atm?
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#848 [14:28] <battery> why i cant logging in minecraft web site?
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#852 [14:29] <Gian> is anyone online? :O
#853 [14:30] <battery> my friend can logging but i cant
#854 [14:30] <battery> :S
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#856 [14:31] <rainbowgirls234> i need help
#857 [14:32] <rainbowgirls234> i cant log in
#858 [14:32] <battery> me 2
#859 [14:32] <Honey560> omg thank you so much it worked!!!
#860 [14:32] <rainbowgirls234> what!
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#862 [14:33] <rainbowgirls234> ?
#863 [14:34] <rainbowgirls234> honey560 what is it
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#865 [14:35] <rainbowgirls234> battery are you still on
#866 [14:36] <battery> yes
#867 [14:36] <rainbowgirls234> i think you can ask your freind how he or she done it
#868 [14:36] * Intello974 [Intello974@notlogged] has joined #minecrafthelp
#869 [14:37] <battery> i dont know
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#871 [14:37] <rainbowgirls234> ok
#872 [14:37] <rainbowgirls234> i got this mod and i want to treiy it out but i cant
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#874 [14:39] <tyteen4a03> ??> rainbowgirls234 mods
#875 [14:39] <Absol> rainbowgirls234: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#876 [14:39] <Absol> rainbowgirls234: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#877 [14:40] <Intello974> Hello, i have install windows 10 and i cannot connect to the server : i have this link ubuntu pastebin http://paste.ubuntu.com/16902508/
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#879 [14:40] <rainbowgirls234> DOSE SOMEBODY NOW HOW TO WORK THE MINECRAFT GAME
#880 [14:41] <rainbowgirls234> can somedbody answear me
#881 [14:42] <rainbowgirls234> i got the mod but i cant play minecraft
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#883 [14:43] <rainbowgirls234> can some body now how to get the game working
#884 [14:43] <tyteen4a03> rainbowgirls234: we do not support mods
#885 [14:44] <tyteen4a03> Intello974: your GPU is not supported on Windows 10; either downgrade to Windows 7, or get a new computer
#886 [14:44] <tyteen4a03> ??> Intello974 win/downgrade
#887 [14:44] <Absol> Intello974: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#888 [14:44] <rainbowgirls234> i know but the game i have the mod
#889 [14:44] <Intello974> Thanks
#890 [14:46] <tyteen4a03> rainbowgirls234: and?
#891 [14:46] <rainbowgirls234> so you cant play the game on windows 10 ye
#892 [14:47] <tyteen4a03> rainbowgirls234: if your GPU is supported on Windows 10, you can
#893 [14:47] <rainbowgirls234> ok
#894 [14:49] <rainbowgirls234> so
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#900 [14:54] <rainbowgirls234> thx guys
#901 [14:54] <rainbowgirls234> i got it
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#903 [14:57] <rainbowgirls234> your awsome
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#905 [14:59] <Mikulski2006> hello, i have problem conected with runing game: a few seconds after create any word i've comunicate as below, my i ask help? Completely ignored arguments: [--nativeLauncherVersion, 301] [21:51:50] [Client thread/INFO]: Setting user: Mikulski2006 [21:51:51] [Client thread/INFO]: LWJGL Version: 2.9.4 [21:51:52] [Client thread/INFO]: Reloading ResourceManager: Default [21:51:52] [Sound Library Loader/INFO]: Starting up SoundSystem... [21:51:53] [T
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#909 [15:04] <Daggerzz> Hi, I can't connect to a minecraft server that I usually do, it says error connecting to the login servers, are they down? yet if I connect to my own, it works fine
#910 [15:05] <tyteen4a03> Daggerzz: just you
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#913 [15:11] <Daggerzz> oh right :/
#914 [15:12] <Daggerzz> How do I fix it @tyteen4a03
#915 [15:13] <tyteen4a03> Daggerzz: what happens when you ping authserver.mojang.com
#916 [15:13] * NuclearHeadshot [NuclearHeadshot@notlogged] has joined #minecrafthelp
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#918 [15:16] <NuclearHeadshot> Hi! The launcher won't even list the versions of minecraft. Fresh install from the older launcher, I get a dns error every time I try to download the main launcher. Any Ideas?
#919 [15:16] <tiboss21> bonjour vous parler francais merci
#920 [15:17] <tiboss21> im not speack english so french
#921 [15:17] <tyteen4a03> ??> tiboss21 lang/fr
#922 [15:17] <Absol> tiboss21: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#923 [15:17] <tyteen4a03> NuclearHeadshot: I've just received a timeout from MC status; you might want to try again in 15 minutes
#924 [15:18] * babyfat [babyfat@notlogged] has quit. (Ping timeout: 195 seconds)
#925 [15:18] <tyteen4a03> NuclearHeadshot: everything's good now, so:
#926 [15:18] <NuclearHeadshot> ok ty. Has been like that for 4 hours for me though
#927 [15:18] <tyteen4a03> ??> NuclearHeadshot launcher/log
#928 [15:18] <Absol> NuclearHeadshot: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#929 [15:18] <Absol> NuclearHeadshot: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#930 [15:19] <NuclearHeadshot> http://paste.ubuntu.com/16903849/
#931 [15:20] <tyteen4a03> NuclearHeadshot: well, launchermeta.mojang.com is not resolvin
#932 [15:20] <tyteen4a03> NuclearHeadshot: do you know how to open the command prompt?
#933 [15:20] <NuclearHeadshot> yup
#934 [15:21] <tyteen4a03> NuclearHeadshot: can you run "nslookup launchermeta.mojang.com" for me
#935 [15:22] <NuclearHeadshot> pastebin the results?
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#937 [15:24] <tyteen4a03> NuclearHeadshot: yes please
#938 [15:27] * Mikulski2006 [Mikulski2006@notlogged] has quit. (Ping timeout: 195 seconds)
#939 [15:27] <NuclearHeadshot> http://paste.ubuntu.com/16904020/
#940 [15:27] <tyteen4a03> ??> NuclearHeadshot net/dns
#941 [15:28] <tyteen4a03> ??> NuclearHeadshot net/dns/public
#942 [15:28] <Absol> NuclearHeadshot: In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem
#943 [15:28] <Absol> NuclearHeadshot: Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
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#946 [15:35] <_Phenex_> Hello, is there an option to change the Moojang Account e-mail adress if i can't access my e-mail account on which one the account is?
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#948 [15:38] <_Phenex_> some1 here?
#949 [15:38] <_Phenex_> some1 here?
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#952 [15:43] <javuzub> Hi, I'm experiencing crashes when launching sky factory 2.5 on my machine since updating to windows 10. This is to say that the FTB launcher doesn't even get past the initialization period. Here's a link to my DxDiag: [ http://paste.ubuntu.com/16904350/ ]
#953 [15:44] * gui [gui@notlogged] has joined #minecrafthelp
#954 [15:45] <mattym> ??> javuzub mods
#955 [15:45] <Absol> javuzub: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#956 [15:45] <Absol> javuzub: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#957 [15:45] <javuzub> My mistake, I was directed here from a FTB site. Thanks anyway!
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#965 [15:55] <KC_RAIDER96> When I go to the profile manager page it will not let me view my account.
#966 [15:55] <Gamblin> I've been having this problem where I open Minecraft and the Update Notes don't show up, its just a blank space, also when I go to the resource pack tab/GUI it says "missing pack.mcmeta :(""
#967 [15:57] * Ethan_of_All [Ethan_of_All@notlogged] has joined #minecrafthelp
#968 [15:57] <tyteen4a03> KC_RAIDER96: what happens when you try?
#969 [15:57] <tyteen4a03> ??> Gamblin launcher/log
#970 [15:58] <Absol> Gamblin: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#971 [15:58] <Absol> Gamblin: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#972 [15:59] <Gamblin> I'll be right back im writing on my ipad next to my computer
#973 [15:59] <KC_RAIDER96> <tyteen4a03> all it says is profile manager, and when I try to click on it it does no do any thing
#974 [15:59] <tyteen4a03> KC_RAIDER96: what URL is this?
#975 [15:59] <KC_RAIDER96> What do you mean
#976 [16:00] * Ethan_of_All [Ethan_of_All@notlogged] has quit. (Client Quit)
#977 [16:00] <KC_RAIDER96> tyteen4a03 what do you mean
#978 [16:01] <tyteen4a03> KC_RAIDER96: are you in the launcher or the website?
#979 [16:01] <KC_RAIDER96> I am on Minecraft.net
#980 [16:01] * Ethan_of_All [Ethan_of_All@notlogged] has joined #minecrafthelp
#981 [16:02] <tyteen4a03> KC_RAIDER96: minecraft.net/profile?
#982 [16:02] * bitan1 [bitan1@notlogged] has joined #minecrafthelp
#983 [16:02] <bitan1> http://paste.ubuntu.com/16904843/
#984 [16:02] <bitan1> http://paste.ubuntu.com/16904843/
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#987 [16:03] <tyteen4a03> bitan1: your computer is too old for Minecraft
#988 [16:03] <bitan1> i need help
#989 [16:03] <bitan1> really
#990 [16:03] <KC_RAIDER96> I cannot view my account.
#991 [16:03] <bitan1> I get this computer
#992 [16:03] <tyteen4a03> bitan1: yes, it is too old
#993 [16:03] <bitan1> and
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#995 [16:03] * Ethan_of_All_ [Ethan_of_All_@notlogged] has quit. (Client Quit)
#996 [16:04] <bitan1> ohh
#997 [16:04] <tyteen4a03> KC_RAIDER96: so when you visit minecraft.net/profile, it's just blank?
#998 [16:04] <bitan1> s*it
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#1000 [16:04] <bitan1> what I do?
#1001 [16:04] <tyteen4a03> bitan1: buy a new computer
#1002 [16:04] <bitan1> yeah, it is old
#1003 [16:04] <Ethan_of_All> When i try to get into minecraft it says the pixel format not accelerated page pop up and my graphics card is updated wt do i do
#1004 [16:05] <Ethan_of_All> i got the dxdiag link
#1005 [16:05] <bitan1> but
#1006 [16:05] <tyteen4a03> Ethan_of_All: good; give us the link
#1007 [16:05] <Ethan_of_All> http://paste.ubuntu.com/16904745/
#1008 [16:05] <bitan1> but before the game had run
#1009 [16:06] <bitan1> after updated the operating system he gave crash
#1010 [16:06] <tyteen4a03> ??> Ethan_of_All oem/hp/product-number
#1011 [16:06] <Absol> Ethan_of_All: We need your HP product number. To receive it, please press "Fn + Esc", and it should tell you the product number.
#1012 [16:06] <Absol> Ethan_of_All: If this doesn't work, search for "HP Support Assistant" in Windows. On the HP Support Assistant Home page, click My computer. Find the product number listed in the System information tab
#1013 [16:06] <tyteen4a03> bitan1: you can downgrade to Windows 7 but 1.7.4 and later will not run
#1014 [16:06] <bitan1> I've already tried
#1015 [16:06] <KC_RAIDER96> No, it just says Profile management in big black letters and under that it says it was loaded successfully and under that it says Profile management, and then I try to click on it and it doesn't do anything.
#1016 [16:07] <tyteen4a03> KC_RAIDER96: can you try another browser?
#1017 [16:07] <tyteen4a03> bitan1: then you'll need a new computer
#1018 [16:07] <KC_RAIDER96> ok I will try
#1019 [16:08] <Ethan_of_All> well its not working
#1020 [16:08] <tyteen4a03> Ethan_of_All: what is not working?
#1021 [16:08] <Ethan_of_All> i pressed fn and esc
#1022 [16:08] <bitan1> when that computer was Windows 7, it works after I updated to Windows 8.1 it stopped working after updated to windoews 10 and did not work
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#1024 [16:09] <KC_RAIDER96> It works, thank you for your help
#1025 [16:09] <tyteen4a03> Ethan_of_All: your GPU is not supported on Windows 10; either downgrade to Windows 7, or get a new computer
#1026 [16:09] <tyteen4a03> ??> Ethan_of_All win/downgrade
#1027 [16:09] <Absol> Ethan_of_All: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1028 [16:09] <bitan1> yeah
#1029 [16:09] <bitan1> i'll do it
#1030 [16:09] <bitan1> buy a new computer
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#1032 [16:10] <Gamblin> I couldn't connect with my computer, but the last thing it says in the launcher log is "Logging in with access token"
#1033 [16:10] <tyteen4a03> ??> Gamblin launcher/log
#1034 [16:10] <Absol> Gamblin: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1035 [16:10] <Absol> Gamblin: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1038 [16:12] <Gamblin> Is there another way? Im using my phone, and my computer can't access that page, because of the Wi-Fi. I can't open the page on the computer but on my phone it lets me
#1039 [16:12] <tyteen4a03> Gamblin: what page?
#1040 [16:13] <tyteen4a03> Gamblin: are you in a school network?
#1041 [16:13] <Gamblin> This page, no my internet is sorta far away and thats all I can move it. And the signal isn't very strong.
#1042 [16:14] <tyteen4a03> Gamblin: you can read the instructions on your phone and follow them on your computer
#1043 [16:15] <tyteen4a03> Gamblin: Minecraft requires reliable internet connections for at least once to download the files
#1044 [16:15] <Gamblin> Yeah, but you said or someone to copy the 'Launcher Log' and paste it here, but again I can't access this help page in my computer
#1045 [16:16] <tyteen4a03> Gamblin: paste it to Ubuntu Paste, then give us the URL as stated in the instructions
#1046 [16:18] <Gamblin> How can I do that, im sorry for asking I just don't know what to do.
#1047 [16:18] <tyteen4a03> ??> Gamblin launcher/log
#1048 [16:18] <Absol> Gamblin: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1049 [16:18] <Absol> Gamblin: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1050 [16:18] <tyteen4a03> Gamblin: ^
#1051 [16:20] <Gamblin> Paste.ubuntu.com/16905390/
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#1053 [16:21] <tyteen4a03> Gamblin: sounds like you have an unstable internet connection
#1054 [16:21] <newskintroubles> Help! i am trying to change my skin, but when I go onto the website it will not work, nothing really shows up.
#1055 [16:22] <tyteen4a03> newskintroubles: don't use IE
#1056 [16:22] <tyteen4a03> ??> new fubar/ie
#1057 [16:22] <Absol> new: Internet Explorer is a terrible browser with terrible issues. Many common problems are solved by using a better browser.
#1058 [16:22] <Absol> new: Firefox: http://www.mozilla.org/firefox | Chrome: http://www.google.com/chrome
#1059 [16:22] * AU518987077|MD [AU518987077|MD@notlogged] has joined #minecrafthelp
#1060 [16:23] <newskintroubles> There is a link that says "profile managment" to manage my profile, but when I click it nothing shows up
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#1062 [16:23] <Gamblin> Ok, and about my minecraft in the resource pack, tab thing it says missing pack.mcmeta :( the sad face is included
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#1067 [16:23] <tyteen4a03> Gamblin: that would be related
#1068 [16:24] <tyteen4a03> ??> newskintroubles fubar/ie
#1069 [16:24] <Absol> newskintroubles: Internet Explorer is a terrible browser with terrible issues. Many common problems are solved by using a better browser.
#1070 [16:24] <Absol> newskintroubles: Firefox: http://www.mozilla.org/firefox | Chrome: http://www.google.com/chrome
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#1075 [16:24] <Gamblin> Ok, also the last question I don't know if you have experience with Forge, but when I try to install it it says a big line of text, and I don't know also what to do.
#1076 [16:24] <BlockGolem> Hi
#1077 [16:25] <BlockGolem> when i open up mc it says Unable to update the Minecraft Native Launcher what should i do
#1078 [16:27] <BlockGolem> is anyone on
#1079 [16:27] <Gamblin> They're on you just have yo wait
#1080 [16:28] * nevae3haann [nevae3haann@notlogged] has joined #minecrafthelp
#1081 [16:29] <nevae3haann> on minecraft it wont let me pick blocks at all anymore what should I do?
#1082 [16:31] * Gamblin [Gamblin@notlogged] has quit. (Quit: Web client closed)
#1083 [16:32] <BlockGolem> nevae3haann: is this a server or single player world
#1084 [16:32] <nevae3haann> single player world
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#1089 [16:33] <BlockGolem> nevae3haann: so can u not swing your hands at all or just the blocks not breaking
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#1091 [16:36] <BlockGolem> FUCKKKKKKKK
#1092 [16:36] <Absol> BlockGolem: Please keep it civil
#1093 [16:36] * Ethan_of_All [Ethan_of_All@notlogged] has joined #minecrafthelp
#1094 [16:36] <Ethan_of_All> k i will try the windows key and esc again
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#1096 [16:37] <Ethan_of_All> k it not working still... my drivers are updated and my thing still wont launch
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#1098 [16:37] <Ethan_of_All> i am trying to get into 1.8.7
#1099 [16:38] <Ethan_of_All> http://paste.ubuntu.com/16904745/
#1100 [16:38] <Ethan_of_All> thats the dxdiag thingy
#1101 [16:38] <Ethan_of_All> wt now
#1102 [16:39] * JeasonGamer [JeasonGamer@notlogged] has quit. (Client Quit)
#1103 [16:39] <Ethan_of_All> hello?
#1104 [16:39] * BlockGolem [BlockGolem@notlogged] has quit. (Ping timeout: 195 seconds)
#1105 [16:40] <Ethan_of_All> this is wt it says
#1106 [16:40] <Ethan_of_All> ---- Minecraft Crash Report ---- // Uh... Did I do that? Time: 6/1/16 4:36 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(D
#1107 [16:40] <tyteen4a03> ??> Ethan_of_All scold/patience
#1108 [16:40] <Absol> Ethan_of_All: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#1109 [16:40] <Absol> Ethan_of_All: In short, your supplications will be answered, in the order in which they are received.
#1110 [16:40] <tyteen4a03> Ethan_of_All: as I told you, you need to downgrade to Windows 7 or get a new computer
#1111 [16:40] <Ethan_of_All> sry i have been trying to get minecraft to work for a while
#1112 [16:40] <Ethan_of_All> and i cant down grade
#1113 [16:41] <Ethan_of_All> it went from windows xp to windows 10
#1114 [16:41] <Ethan_of_All> and i kinda broke
#1115 [16:41] <Ethan_of_All> well thx for the help
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#1121 [16:44] <rosekitty> I updated to windows 10 now minecraft wont work. I tried the suggested fixes with the intel chip still wont work
#1122 [16:44] <Ribeni> o meu mine ta dando erro de openal64
#1123 [16:44] <Ribeni> quando executo
#1124 [16:45] <Ribeni> o que faço
#1125 [16:45] <Ribeni> ????
#1126 [16:45] <rosekitty> what?
#1127 [16:46] <Ribeni> Do you speak Portuguese
#1128 [16:46] <tyteen4a03> ??> Ribeni lang/pt
#1129 [16:46] <Absol> Ribeni: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1130 [16:46] <tyteen4a03> ??> rosekitty win/dxdiag
#1131 [16:46] <rosekitty> no sorry. only english
#1132 [16:46] <Absol> rosekitty: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1133 [16:46] <rosekitty> ok I will try that, thank you
#1134 [16:47] <Ribeni> thank you
#1135 [16:47] * iceman11a [iceman11a@notlogged] has quit. (Ping timeout: 201 seconds)
#1136 [16:47] <Ribeni> o meu mine as veses n esta abrindo
#1137 [16:47] <Ribeni> my mine the veses n this opening
#1138 [16:48] <Ribeni> of an error written as
#1139 [16:48] <Ribeni> so let me run to tell you
#1140 [16:48] <Ribeni> right
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#1142 [16:50] <Ribeni> error when creating openal64 or contains an error which I
#1143 [16:50] <Ribeni> Absol o que faço
#1144 [16:50] <Ribeni> ???
#1145 [16:50] <Ribeni> What do I do
#1146 [16:52] <Ribeni> someone ae
#1147 [16:52] <Ribeni> anybody here
#1148 [16:54] * Ribeni [Ribeni@notlogged] has joined #minecrafthelp
#1149 [16:54] <Ribeni> hi
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#1152 [16:55] <Ribeni> my minecraft is giving an error openal64 n has been created or has an error I do
#1153 [16:55] <Ribeni> my minecraft is giving an error openal64 n has been created or has an error I do
#1154 [16:55] <Ribeni> my minecraft is giving an error openal64 n has been created or has an error I do
#1155 [16:55] <Ribeni> my minecraft is giving an error openal64 n has been created or has an error I do
#1156 [16:55] * Absol kicked Ribeni from #minecrafthelp (Reason: ibeni :Stop spamming)
#1157 [16:56] * Ribeni [Ribeni@notlogged] has joined #minecrafthelp
#1158 [16:56] <Ribeni> hi
#1159 [16:56] <Ribeni> my minecraft is giving an error openal64 n has been created or has an error I do
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#1161 [16:57] <Maya__> Can you help me?
#1162 [16:58] <rosekitty> updated to windows 10 tried all the mentioned fixes from minecraft. still doesnt work. here a report the page said might help. http://paste.ubuntu.com/16906275/
#1163 [16:59] <Maya__> Um- excuse me but I made a Minecraft account for my sister for her birthday and I don't know how to activate it without buying Minecraft again
#1164 [16:59] * kirby|gone is now known as mrkirby153
#1165 [17:00] <tyteen4a03> Maya__: log in with the new Mojang account details
#1166 [17:00] <Maya__> ok
#1167 [17:00] <tyteen4a03> Maya__: otherwise, each family member will need their own copy of Minecraft
#1168 [17:00] <tyteen4a03> rosekitty: are you running the official launcher?
#1169 [17:00] <Mikey> Is there anyway to disable the animation inside mob spawners? They're giving me significant fps drops when multiple are together; if there any work around to this? w/ official release
#1170 [17:00] <rosekitty> I don't know
#1171 [17:01] <tyteen4a03> rosekitty: did you get the launcher from minecraft.net/download
#1172 [17:01] <rosekitty> I bought minecraft over a year ago and as soon as we updated to windows 10 it stopped working.
#1173 [17:01] <rosekitty> yes
#1174 [17:01] <Maya__> if my sister needs her own copy will we have to buy it?
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#1176 [17:01] <tyteen4a03> Maya__: yes
#1177 [17:01] <Maya__> ok
#1178 [17:01] <Maya__> Will it cost the same
#1179 [17:01] <tyteen4a03> Mikey: I can only suggest tinkering with the graphics settings; anything beyond that will need mods, which is beyond the scope of this channel
#1180 [17:01] <tyteen4a03> Maya__: $26.95, yes
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#1182 [17:02] <Maya__> ok thx thats not too much money
#1183 [17:02] <tyteen4a03> rosekitty: your GPU is not supported on Windows 7, either downgrade to Windows 7/8.1 or get a new computer
#1184 [17:02] <tyteen4a03> ??> rosekitty win/downgrade
#1185 [17:02] <Absol> rosekitty: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1187 [17:02] <Mikey> Irregardless of mods, isn't there a specific directory which handles animations which could be altered? Similar to specific block textures and such?
#1188 [17:03] <rosekitty> isn't there a way to make it work on windows 10?
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#1190 [17:03] <tyteen4a03> rosekitty: no, since Intel dropped support for the particular GPU
#1191 [17:03] <tyteen4a03> Mikey: that would be resource packs, which is also out of the scope of this channel
#1192 [17:03] <tyteen4a03> Mikey: that would be resource packs, which is also out of the scope of this channel
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#1198 [17:04] <motorbikeskid> Hi, I have recently re-installed windows and I went to run Minecraft and I got a driver error
#1199 [17:04] <tyteen4a03> ??> motorbikeskid win/dxdiag
#1200 [17:04] <Ribeni> hi
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#1202 [17:04] <Absol> motorbikeskid: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1203 [17:04] <rosekitty> well that sucks. it said on the mincraft site that there was a way around it
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#1205 [17:05] <motorbikeskid> What do you mean tyteen4a03?
#1206 [17:05] <tyteen4a03> motorbikeskid: follow the instructions there
#1207 [17:05] * SkullFlower [SkullFlower@notlogged] has joined #minecrafthelp
#1208 [17:05] <motorbikeskid> where?
#1209 [17:05] <tyteen4a03> ??> motorbikeskid irc/multitasking/!
#1210 [17:05] <Absol> motorbikeskid: <-- this name here indicates who we're talking to. If you see someone else's name there, it means we're talking to someone else.
#1211 [17:05] <Absol> motorbikeskid: Don't respond to messages directed at other people. It is incredibly irritating; if you do it you will be reprimanded, then kicked.
#1212 [17:05] <tyteen4a03> rosekitty: that would be using the official launcher, but since it doesn't work the only way out is to downgrade
#1213 [17:05] <SkullFlower> Where do you go for refunds?
#1214 [17:05] <tyteen4a03> ??> SkullFlower account/refund
#1215 [17:05] <Absol> SkullFlower: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1216 [17:05] <tyteen4a03> ??> motorbikeskid win/dxdiag
#1217 [17:05] <Absol> motorbikeskid: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1218 [17:06] <SkullFlower> thanks for the quick responce (:
#1219 [17:06] * tyteen4a03 tips hat
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#1220 [17:06] <rosekitty> how do I go back to the older version of windows?
#1221 [17:06] <motorbikeskid> I have opened xdiag
#1222 [17:06] <tyteen4a03> ??> rosekitty win/downgrade
#1223 [17:06] * Anonima12 [Anonima12@notlogged] has joined #minecrafthelp
#1224 [17:06] <Absol> rosekitty: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1225 [17:06] <motorbikeskid> dxdiag*
#1226 [17:06] <tyteen4a03> motorbikeskid: good; follow the rest of the instructions on that webpage
#1227 [17:07] <rosekitty> ok thank you
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#1231 [17:08] <motorbikeskid> http://paste.ubuntu.com/16906658/
#1232 [17:08] * Anonima12 [Anonima12@notlogged] has quit. (Client Quit)
#1233 [17:08] <motorbikeskid> there
#1234 [17:09] <tyteen4a03> motorbikeskid: a second
#1235 [17:09] <motorbikeskid> Ok
#1236 [17:09] <tyteen4a03> motorbikeskid: firstly, I would suggest upgrading to Windows 8.1
#1237 [17:09] <motorbikeskid> Ohh... It randomly just opened with no errors
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#1239 [17:10] <motorbikeskid> Anyway, thanks for your help
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#1243 [17:11] <eliseu> como eu faço para conseguir os drivers
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#1245 [17:13] <eliseu> oi
#1246 [17:13] <brian> I have trouble accessing my account minecraft I can change the password but will not let me go
#1247 [17:15] <brian> will not let me go put my correct data minecraft.net and I get to change the password are wrong and yet still appears to me to be ?
#1248 [17:16] <brian> hello?
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#1256 [17:31] <rosekitty> how to make minecraft work with windows 10. there has to be a way right?
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#1260 [17:33] <PhantomWalker5619> we updated to windows 10 and it says "Pixel format not accelerated" http://paste.ubuntu.com/16907160/
#1261 [17:34] <rosekitty> http://paste.ubuntu.com/16906275/
#1262 [17:35] <tyteen4a03> rosekitty: still on Windows 10
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#1264 [17:35] * BtwJoe [BtwJoe@notlogged] has joined #minecrafthelp
#1265 [17:35] <BtwJoe> hello
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#1267 [17:35] <rosekitty> yes because other people have fixed it so there must be a way.
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#1269 [17:35] <tyteen4a03> PhantomWalker5619: your GPU is not supported on Windows 7; either downgrade to Windows 7, or get a new computer
#1270 [17:35] <BtwJoe> my account wont login
#1271 [17:35] <tyteen4a03> ??> PhantomWalker5619 win/downgradw
#1272 [17:35] <tyteen4a03> ??> PhantomWalker5619 win/downgrade
#1273 [17:36] <Absol> PhantomWalker5619: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1274 [17:36] <frozzie> Can anyone give me a website where my wordpress plugin can validate users that sign up for my forums ? it appears it doesnt work no more https://www.minecraft.net/haspaid.jsp?user=QueenTerra
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#1276 [17:36] <BtwJoe> my account wont login in, the password is right and so is the email, but when i try to re-change the password it doesn't go to my email
#1277 [17:36] <tyteen4a03> frozzie: refer to wiki.vg/Mojang_API to see the new APIs
#1278 [17:36] <BtwJoe> all it says is invalid credentals
#1279 [17:36] <tyteen4a03> ??> BtwJoe login/throttle
#1280 [17:36] <Absol> BtwJoe: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1281 [17:36] <Absol> BtwJoe: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1282 [17:37] <frozzie> Thank you tyteen !
#1283 [17:37] <tyteen4a03> rosekitty: you can follow the instructions here but we do not provide support for anything you do: http://hopper.minecraft.net/help/guides/drivers/intel-manual-install/
#1284 [17:37] <BtwJoe> what if it doesnt work?
#1285 [17:37] <rosekitty> i already tried that. it did nothing...
#1286 [17:37] <BtwJoe> ^^^
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#1288 [17:38] <BtwJoe> @Absol why wouldn't it work in the first place?
#1289 [17:38] <tyteen4a03> BtwJoe: because you have triggered the throttle
#1290 [17:39] <rosekitty> we had windows 8 before. we can go back to that one right?
#1291 [17:39] <BtwJoe> how so?
#1292 [17:39] <tyteen4a03> rosekitty: Windows 8.1 works
#1293 [17:39] <tyteen4a03> BtwJoe: by failing to log in too many times
#1294 [17:39] <tyteen4a03> BtwJoe: by you, or somebody else
#1295 [17:39] <rosekitty> ok well thats something I guess. stupid windows. super glad I didn't pay for the upgrade.
#1296 [17:39] <BtwJoe> i don't get it nothing was wrong, and them i change my skin come back and it won't let me log in
#1297 [17:39] <tyteen4a03> rosekitty: it's free until July, but older hardware are not supported by Intel anymore
#1298 [17:40] <BtwJoe> then*
#1299 [17:40] <frozzie> <tyteen4a03> I dont see anything about if a user is a minecraft user or not , just what is their uuid and skin and stuff
#1300 [17:40] <tyteen4a03> BtwJoe: I can't tell for sure, but the easiest way is to wait the throttle out
#1301 [17:40] <BtwJoe> so wait 3 hours from now?
#1302 [17:41] <rosekitty> ok
#1303 [17:41] <tyteen4a03> frozzie: http://wiki.vg/Mojang_API#Playernames_-.3E_UUIDs
#1304 [17:41] <tyteen4a03> frozzie: read the manual
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#1306 [17:42] <BtwJoe> tyteen4a03 should it also not let me login into mojang as well??
#1307 [17:42] <BtwJoe> l
#1308 [17:42] <BtwJoe> 1
#1309 [17:42] <tyteen4a03> BtwJoe: all account access, excluding already logged in ones, would be affected
#1310 [17:42] <BtwJoe> including*?
#1311 [17:43] <tyteen4a03> BtwJoe: everything related to Mojang accounts
#1312 [17:43] <frozzie> tyteen4a03 : I dont know how to fix my wordpress plugin. Can you help ? This is what it used to do: http://pastebin.com/dQAdmXCf
#1313 [17:44] <tyteen4a03> frozzie: you would have to pay me to do that, as this is not a PHP development support channel
#1314 [17:44] <frozzie> How much do u want ?
#1315 [17:45] <tyteen4a03> frozzie: I am not currently available for hire
#1316 [17:45] <frozzie> its always returning 'Unable to contact minecraft.net'
#1317 [17:45] <frozzie> lol ok
#1318 [17:45] <tyteen4a03> frozzie: I have already given you the resources needed to communicate with Mojang's servers; what you do with the information is your own business
#1319 [17:46] <frozzie> yeah but I didnt write the plugin , I dont know coding etc, I just thought finding the website change would help
#1320 [17:47] <frozzie> but it appears it needs a different method of GET instead of POST (which is what you redirected me to)
#1321 [17:47] <tyteen4a03> frozzie: you will need to look for help elsewhere
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#1326 [17:51] <maxi_PVP_> does not let me to the game
#1327 [17:51] <ItsJako> How can I make a custom skin for mine craft PS3 edition?
#1328 [17:52] <maxi_PVP_> does not let me to the game
#1329 [17:53] <maxi_PVP_> helpppp!!!!!!
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#1333 [17:57] <JakefromStateFarm> My launcher keeps on updating failing to launch. How can I fix this?
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#1337 [18:03] <Dylan> Hey, my minecraft account is jacked up. Nothing works with my old email, which is still the same. Help? all I'm trying to do is change my skin and it won't let me login
#1338 [18:03] * maxi_PVP__ [maxi_PVP__@notlogged] has joined #minecrafthelp
#1339 [18:04] <maxi_PVP__> my minecraf nor do I play daja
#1340 [18:04] <maxi_PVP__> ------------------ System Information ------------------ Time of this report: 6/1/2016, 18:58:18 Machine name: MATIII Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_ltsb.160119-0600) Language: Spanish (Regional Setting: Spanish) System Manufacturer: Intel Corporation System Model: Intel powered classmate PC BIOS: MPBYT10A.88C.0029.2014.0530.1440 Process
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#1342 [18:05] <maxi_PVP__> helpppp
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#1358 [18:27] <NOLAN> i need help in my log in to minecraft
#1359 [18:27] <BrodyTDM2009> I'm having some issues with logging into my account. Can someone help troubleshoot?
#1360 [18:28] <BrodyTDM2009> After I select Play, a blue screen loads and then an error page pops up. It says Java is having some issues, but my Java is currently up-to-date.
#1361 [18:33] <BrodyTDM2009> Nevermind - I figured it out. Thanks for nothing!
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#1369 [18:51] <TunaSoftNetwork> My minecraft won't pixel
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#1373 [18:55] <Mo> I bought the mine craft prepaid card for a pc. When downloaded I select multi player and it says something about a local server and then another server. What does that mean
#1374 [18:55] * bellab44 [bellab44@notlogged] has joined #minecrafthelp
#1375 [18:56] <bellab44> how do I reset my email? I have not played minecraft on the computer since before the migration to majoring accounts, and I do not remember what email I used, but I remember the username and password
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#1377 [18:56] <bellab44> mojang*
#1378 [18:57] <bellab44> And if its my old email I no longer have access to it, so I cannot email myself the reset link.
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#1387 [19:04] <richierich01> hello. im having trouble with my minecraft its constantly crashing
#1388 [19:05] <SAXON747> Hi , i migrate my account to a mojang , but i did'nt verify my email after, now i cant log in also with the old email and also with the new , i dont get the email confirmation and they wont resend it to me wha t i can do , i dont want to pay 35$ for a game that i already own
#1389 [19:05] <webrosc> bellab44, SAXON747 contact Mojang
#1390 [19:06] <webrosc> ?? mojang/email
#1391 [19:06] <Absol> mojang/email: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1392 [19:06] <Absol> mojang/email: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1393 [19:06] <SAXON747> Trying to , but they send me there lel
#1394 [19:06] <SAXON747> can you drive me to them ?
#1395 [19:06] <webrosc> look at what Absol said
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#1397 [19:06] <bellab44> thank you for the link
#1398 [19:06] <SAXON747> Haww thanks alot !
#1399 [19:07] <webrosc> richierich01, crash report? if so, post it to paste.ubuntu.com then link that here
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#1403 [19:12] <hirugashy> http://paste.ubuntu.com/16909777/
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#1407 [19:15] <hirugashy> mi minecraft dice Pixel Format Not Accelerated que puedo hacer??
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#1409 [19:16] <webrosc> hirugashy, your computer doesn't meet the requirements for minecraft
#1410 [19:20] * Minimunch57 [Minimunch57@notlogged] has joined #minecrafthelp
#1411 [19:20] <hirugashy> y no se puede hacer nada para poder jugarlo??
#1412 [19:20] <webrosc> ??> hirugashy lang/es
#1413 [19:20] <Absol> hirugashy: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1414 [19:20] <Minimunch57> Hi, I have tried to run minecraft version 1.8.9 and it doesnt work. I then tried 1.9.4 and it worked perfectly. Are there any solutions that don't involve me deleting my minecraft folder? Im on a mac
#1415 [19:21] <webrosc> Minimunch57, doesn't work in what way?
#1416 [19:21] <Minimunch57> Like i hit play and then after like 5-10 seconds it goes back to the launcher
#1417 [19:21] <Minimunch57> Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release Completely ignored arguments: [--nativeLauncherVersion, 302]
#1418 [19:21] <webrosc> ??> Minimunch57 launcher/log
#1419 [19:21] <Absol> Minimunch57: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1420 [19:22] <Absol> Minimunch57: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1421 [19:22] <Minimunch57> those are the first 2 lines
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#1423 [19:22] <Minimunch57> http://paste.ubuntu.com/16910143/
#1424 [19:22] <webrosc> the whole log please
#1425 [19:22] <Minimunch57> that is it
#1426 [19:22] <Minimunch57> that is what happens
#1427 [19:22] <Minimunch57> wait
#1428 [19:22] <Minimunch57> you mean like
#1429 [19:23] <Minimunch57> the one in my minecraft folder?
#1430 [19:23] * hirugashy [hirugashy@notlogged] has quit. (Quit: Web client closed)
#1431 [19:23] <Minimunch57> ?
#1432 [19:23] <Minimunch57> Hello?
#1433 [19:23] <webrosc> yes
#1434 [19:23] <Minimunch57> Is this not what you meant? http://paste.ubuntu.com/16910143/
#1435 [19:24] <webrosc> thats not a complete log, they normally have more to them
#1436 [19:24] <Minimunch57> that is everything it says after it goes back to the launcher after it doesnt start
#1437 [19:25] <Minimunch57> Like I hit play and it starts to start minecraft, the window doesnt even pop up, but then quits, and shows me the launcher
#1438 [19:25] <Minimunch57> and that is everything it has
#1439 [19:25] <Minimunch57> WAIT
#1440 [19:25] <Minimunch57> NVM
#1441 [19:25] <Minimunch57> HERE: http://paste.ubuntu.com/16910224/
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#1443 [19:26] <Minimunch57> I accidentally showed the game output
#1444 [19:26] <Minimunch57> are you guys still here?
#1445 [19:26] <Minimunch57> http://paste.ubuntu.com/16910224/
#1446 [19:26] <Minimunch57> that one is the right one
#1447 [19:26] <Minimunch57> webrosc?
#1448 [19:26] <webrosc> and does this happen without the mods?
#1449 [19:26] <Minimunch57> yes
#1450 [19:27] <Minimunch57> it started when I tried to launch using the 5zig mod which has never caused this issue
#1451 [19:27] * SonikkuAmerica [SonikkuAmerica@notlogged] has joined #minecrafthelp
#1452 [19:27] <Minimunch57> then i tried plain old 1.8.9 and it still didnt work
#1453 [19:27] <webrosc> remove the mod then, also we only support vanilla here
#1454 [19:27] <Minimunch57> I did
#1455 [19:27] * bellab44 [bellab44@notlogged] has quit. (Ping timeout: 195 seconds)
#1456 [19:28] <Minimunch57> I deleted all of the minecraft versions that use 1.8.9 (2)
#1457 [19:28] <Minimunch57> then i tried to launch 1.8.9 again, same issue
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#1459 [19:31] <Minimunch57> ok well
#1460 [19:31] <Minimunch57> if you cant help
#1461 [19:31] <Minimunch57> i appreciate you trying
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#1463 [19:31] <Minimunch57> but ill just look it up i guess
#1464 [19:31] <Minimunch57> bye
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#1469 [19:36] <BtwJoe> i waited 3 hour's and my mc still won't let me login
#1470 [19:36] <BtwJoe> what do i do now
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#1473 [19:38] <BtwJoe> i waited 3 hour's and my mc still won't let me login
#1474 [19:38] <BtwJoe> what do i do now
#1475 [19:38] <BtwJoe> help please
#1476 [19:40] <BtwJoe> ANYONE??
#1477 [19:40] <BtwJoe> please help
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#1490 [19:59] <The_Grub> I need help setting up a server
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#1497 [20:11] <miller126fc> Everytime i load up minecraft and do something for a couple seconds the game freezes and then this error message pops up Java(TM) Platform Se Binary has stopped working. How do i fix this error
#1498 [20:12] * Gustavo02 [Gustavo02@notlogged] has joined #minecrafthelp
#1499 [20:12] <Gustavo02> http://paste.ubuntu.com/16911255/
#1500 [20:14] <Gustavo02> what?
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#1504 [20:15] <EpicGamenatorYT> hello my pc keeps crashing when i try to play minecraft
#1505 [20:15] <test_> Hi, whenever I try to open Mincraft game, I am getting this error: EOFException: SSL pper shut down incorrectly
#1506 [20:16] * Red_M [Red_M@notlogged] has quit. (Quit: |)
#1507 [20:17] <test_> even after paying money, it doesn't work. Irritating.
#1508 [20:17] <Kromarth> Basically I tried to log onto Minecraft and it said my video game drivers needed updated and redirected me to get my DixDiag url or something? I'm hopeless at this stuff lmao.
#1509 [20:17] * Gustavo02 [Gustavo02@notlogged] has quit. (Quit: Web client closed)
#1510 [20:17] <EpicGamenatorYT> i have windows 10, intel hd graphics, processor intel petinum cpu
#1511 [20:18] * Red_M [Red_M@notlogged] has joined #minecrafthelp
#1512 [20:18] <Rikairchy> ??> EpicGamenatorYT win/dxdiag
#1513 [20:18] <Absol> EpicGamenatorYT: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1514 [20:18] * Red_M is now known as Guest18059
#1515 [20:20] <EpicGamenatorYT> http://paste.ubuntu.com/16911462/
#1516 [20:20] <test_> hi, EOFException: SSL peer shut down incorrectly
#1517 [20:20] <test_> help please
#1518 [20:21] * Kromarth [Kromarth@notlogged] has quit. (Ping timeout: 195 seconds)
#1519 [20:21] <Rikairchy> ??> test_ scold/repeat
#1520 [20:21] <Absol> test_: There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.
#1521 [20:21] <Absol> test_: Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
#1522 [20:21] <Rikairchy> ah snap.
#1523 [20:21] <Rikairchy> can't reach paste.ubuntu.com from work
#1524 [20:21] <Rikairchy> give me a second, EpicGamenatorYT
#1525 [20:21] <miller126fc> How do i fix Java(TM) Platform Se Binary has stopped working
#1526 [20:21] <mattym> EpicGamenatorYT, There are not Windows 10 drivers for your hardware. You can work around this by trying to use the latest launcher from minecraft.net/download
#1527 [20:21] <test_> Absol, do you have a solution?
#1528 [20:22] <EpicGamenatorYT> mattym) which one??
#1529 [20:22] <Rikairchy> ??> test_ bot
#1530 [20:22] <Absol> test_: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1531 [20:22] <mattym> ??> test_ tools/hjt
#1532 [20:22] <Absol> test_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1533 [20:22] <Absol> test_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1534 [20:22] <mattym> EpicGamenatorYT, The one that ends in .msi
#1535 [20:23] <The_Grub> I was told last time my game crashed to change the VBO's to on and my game comtinues to work after that without crashing
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#1538 [20:24] <The_Grub> also iwould like to know how to create my own server
#1539 [20:25] <mattym> The_Grub, http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
#1540 [20:25] <The_Grub> Thank you
#1541 [20:26] <test_> Thank you Absol. I got the message "For some reason your system denied write access to the Hosts file"
#1542 [20:26] <mattym> test_, Have it ignore that and let it continue
#1543 [20:27] <EpicGamenatorYT> ...
#1544 [20:27] <test_> ok will try that
#1545 [20:28] * PhantomWalker5619 [PhantomWalker5619@notlogged] has quit. (Ping timeout: 195 seconds)
#1546 [20:29] <test_> hi here is the ubuntu link: http://paste.ubuntu.com/16911645/
#1547 [20:30] <mattym> test_, One moment
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#1552 [20:32] <Tyrex> well im really upset
#1553 [20:32] <mattym> test_, Has this only been happening with 1.9 or later or do you have the same error when trying a Minecraft version 1.8 or before?
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#1555 [20:33] <test_> i din't try earlier versions. i just downladed this version from minecraft site
#1556 [20:33] <Tyrex> customer service is kind of bad to be honest
#1557 [20:33] * Danielli [Danielli@notlogged] has quit. (Client Quit)
#1558 [20:33] <mattym> Tyrex, What is your problem?
#1559 [20:34] <mattym> ??> test_ launcher/change-version
#1560 [20:34] <Absol> test_: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1561 [20:34] <mattym> test_, Try the instructions Absol sent to change the version to something 1.8 or older, see if that one works or gets you the same or similar issue
#1562 [20:34] <Cetonics> I have tried many tutorials but I can't have my other computer join my lan game. I have two different accounts, and I typed into multiplayer server: (my ip): (port). Can anyone help?
#1563 [20:34] <test_> ok, will try that
#1564 [20:35] <mattym> Cetonics, Are both computers that you are trying to have join together on the same network?
#1565 [20:35] <Tyrex> it just its so hard to get my account back because i cant remember the first email i put first time registering and i no longer have access to transaction id
#1566 [20:35] <Cetonics> Yes
#1567 [20:36] <mattym> Cetonics, Have you checked your firewall settings on both comptuers to make sure the exceptions have been made for Minecraft and Java?
#1568 [20:36] <Cetonics> Yes
#1569 [20:36] <webrosc> Tyrex, so customer service is bad because you can't remember what email you used and you lost your main proof of purchase?
#1570 [20:36] <EpicGamenatorYT> i reinstalled minecraft
#1571 [20:36] <Tyrex> nope not cause of that of course
#1572 [20:36] <mattym> Cetonics, What antivirus software do the computers have installed?
#1573 [20:36] <Cetonics> Whicj one? The host of the one joining?
#1574 [20:37] <mattym> Cetonics, Both, tell me the host first
#1575 [20:37] <EpicGamenatorYT> is there anything more i need to do??
#1576 [20:37] <webrosc> Tyrex, we can't help you get your account back here, ONLY Mojang can help you with that
#1577 [20:37] <mattym> EpicGamenatorYT, You reinstalled with the newer launcher?
#1578 [20:37] <EpicGamenatorYT> yes
#1579 [20:37] <Tyrex> i know i completely understand that
#1580 [20:37] <mattym> EpicGamenatorYT, Make sure you start the game with the new launcher or shortcut for the new launcher and see if it works
#1581 [20:37] <EpicGamenatorYT> it works
#1582 [20:38] <Cetonics> I'm not that knowledgeable on computers, but I think both are Windows defender
#1583 [20:38] <mattym> Cetonics, Ok lets go over the firewall one more time, on both computers, go to your Control Panel, then Windows Firewall, in the left menu there should be something similar to "Allow programs of apps through the firewall"
#1584 [20:38] <test_> I have versions 1.9.4 and 1.9.2. Don't have 1.8
#1585 [20:38] <EpicGamenatorYT> it works
#1586 [20:39] <Tyrex> but i mean like i provided as much info as i can been trying 2 months to get my account back as i payed loads of money on servers :(
#1587 [20:39] <mattym> Cetonics, In that list make sure any entries for Minecraft or Java have all the boxes next to them marked.
#1588 [20:39] <Cetonics> piblic and private? I only marked public
#1589 [20:39] <test_> u want me to try 1.9.2?
#1590 [20:39] <mattym> Cetonics, Do both to make sure
#1591 [20:40] <Cetonics> Ok
#1592 [20:40] <mattym> test_, No, if you followed the directions to change the versions, it should list all versions and you should be able to force it to an older version to see if it works
#1593 [20:40] <Cetonics> What about the box next to the name?
#1594 [20:40] <mattym> Cetonics, Double check the list as there may be multiple Java entries
#1595 [20:41] <mattym> Cetonics, Yes the one next to the name as well
#1596 [20:41] <Cetonics> I have Java platform se binary and javaw
#1597 [20:41] <Cetonics> So both of those?
#1598 [20:41] <mattym> Cetonics, Yes
#1599 [20:42] <mattym> Cetonics, Once you have made and saved all the changes again make sure to restart Minecraft on the host or both computers before attempting to connect again
#1600 [20:42] * EpicGamenatorYT [EpicGamenatorYT@notlogged] has quit. (Ping timeout: 195 seconds)
#1601 [20:42] <Cetonics> Ok
#1602 [20:43] <test_> I opened launcher, clicked edit profile, clicked the dropdown list Use Version as suggested by Absol
#1603 [20:43] <Cetonics> I see it now
#1604 [20:43] <mattym> test_, In that list you should have versions older than 1.9.#, try with one of those
#1605 [20:43] <Cetonics> Thank you mattym
#1606 [20:44] * Tyrex [Tyrex@notlogged] has quit. (Ping timeout: 195 seconds)
#1607 [20:44] <test_> i checked for old Alpha minecraft versions (from 2010) also. But it is still showing only 1.9 versions
#1608 [20:45] <mattym> test_, Did you see if you can scroll down in the box?
#1609 [20:46] <test_> it is a dropwdown list with three options: Use latest version, release 1.9.4, release 1.9.2
#1610 [20:46] <mattym> test_, Is there no scroll down to see more below that?
#1611 [20:46] <test_> no scroll down, just dropdown list
#1612 [20:46] <mattym> test_, Thats odd.
#1613 [20:46] <mattym> ??> test_ win/qustodio
#1614 [20:46] <Absol> test_: New versions of Qustodio are known to break Minecraft 1.9. Your current options are: 1) Play on 1.8 or earlier only, or 2) Uninstall Qustodio.
#1615 [20:46] <test_> can i upload screen print anywhere?
#1616 [20:46] <mattym> test_, Thats all the info i can give you on the issue ^
#1617 [20:47] <test_> i have qustodio, may ne it is causing the problem
#1618 [20:47] <mattym> test_, Qustodio has recently been known to cause issues with Minecraft, you can try removing Qustodio and seeing if that lets it work. But there have been mixed results
#1619 [20:48] <test_> i see. i will uninstall it and try minecraft
#1620 [20:50] <test_> but one more question. Qustodio is enabled for my son's account, not mine. I am currently using my account. Can it still cause issues?
#1621 [20:51] <test_> it is saying "Qustodio Status: Not monitong this user"
#1622 [20:51] <mattym> test_, From what weve seen from other users, it just having the program on at all, even if its completely off
#1623 [20:52] <test_> oh ok. I will uninstall it then
#1624 [20:52] <mattym> test_, Uninstall, when its done restart the computer, then test Minecraft again
#1625 [20:55] <test_> ok. Is there any other option to get version 1.8? I can uninstall Qustodio to test Minecraft, but I need it to monitor this laptop. It is not practical to get rid of it permanently.
#1626 [20:56] <Rikairchy> sure you shouldn't be BigBrother instead of test_
#1627 [20:56] <test_> Also, if Minecraft doesn't work on my laptop with Qustodio, is it possible to get money back?
#1628 [20:57] <test_> Thanks Rikairchy
#1629 [20:57] <mattym> test_, From what I understand the current issue is only with 1.9 version of Minecraft and Qustodio, seeing as youve never had any other version than that I dont think the launcher will find access to the other versions
#1630 [20:58] <mattym> test_, You can go to the Mojang site and review the return policy, but instances like this dont generally meet them
#1631 [20:58] <test_> can it be installed on ipad?
#1632 [20:59] <mattym> test_, No, the mobile version is a different product
#1633 [21:00] <Rikairchy> are you using Qustodio for filtering?
#1634 [21:01] <test_> yeah
#1635 [21:01] * yolo [yolo@notlogged] has joined #minecrafthelp
#1636 [21:01] <test_> fir filtering web sites and other parental controls
#1637 [21:01] * ahmad [ahmad@notlogged] has joined #minecrafthelp
#1638 [21:01] <Rikairchy> "other parental controls" ?
#1639 [21:02] <yolo> hola
#1640 [21:02] * ahmad [ahmad@notlogged] has quit. (Client Quit)
#1641 [21:02] <yolo> what
#1642 [21:03] <Rikairchy> you realize monitoring software can easily be bypassed and is usually more trouble than it is worth?
#1643 [21:03] <test_> it also sends mail about the time spent on various sites etc
#1644 [21:04] <Rikairchy> how old is the person in question being monitored?
#1645 [21:05] <test_> 12 years and 8 years
#1646 [21:07] <Rikairchy> are you more worried about what they are doing or what they are seeing
#1647 [21:08] <Rikairchy> tbh, using OpenDNS Family Shield covers a lot, but it isn't perfect. then again, no software is
#1648 [21:08] <test_> Rikairchy Qustodio is used by many parents. It is surprising that for a paid application, there is no support available
#1649 [21:09] <Rikairchy> that's a red flag right then and there.
#1650 [21:09] <webrosc> any decent paid program should have support
#1651 [21:10] <test_> yeah, at least they should provide some solution for parents who also need Qustodio. Simply can't say your money is gone.
#1652 [21:10] <mattym> test_, Any software that by nature blocks access (antivirus, monitoring, filtering) is going to cause network issue and eventually cause issues with games due to the fact that the majority of them now (including game with no multiplayer) require some connection to the internet to work properly
#1653 [21:11] <mattym> test_, The issue isnt with Minecraft
#1654 [21:11] <mattym> It works fine, the issue is that Qustodio did something that is blocking Minecraft from accessing what it needs
#1655 [21:11] <Rikairchy> issue is the questionable at best method of monitoring and restricting internet use
#1656 [21:12] <Rikairchy> have you talked to them and let them know the world is a scary place? and told them all that good stuff parents do about letting you know if they come across something odd or unexpected?
#1657 [21:12] <test_> Rikairchy, that is completely a different topic for discussion. I don't think this is the right place or tim for that discussion
#1658 [21:13] <test_> i am looking for technical solutions to use minecraft and qustodio as both are important for kids system
#1659 [21:13] <Rikairchy> they are mutually exclusive, it appears
#1660 [21:13] <mattym> test_, Then contact whoever makes Qustodio and tell them to fix whatever they did wrong
#1661 [21:14] <test_> that is one options
#1662 [21:15] <mattym> test_, As was said initially, you can remove Qustodio resolve the compatability issue, and find a different option to fill in for it that possibly wont have the same issue
#1663 [21:18] <test_> mattym, i will first try minecraft without qustodio. will then see which one to keep ;
#1664 [21:19] <test_> i appreciate all the help. you guys spent lot of time with me
#1665 [21:19] * sullab [sullab@notlogged] has joined #minecrafthelp
#1666 [21:20] <sullab> hello. today i tried to log into my minecraft account to change a skin. it said it needed a mojang account so i tried to make one. it keeps saying my email, user or password is invalid. i think its probably the email because i don't remmeber the email i registered with. help?
#1667 [21:20] <mattym> sullab, Did you create a Mojang account yet?
#1668 [21:21] <sullab> thats waht im trying to do
#1669 [21:21] * haha [haha@notlogged] has joined #minecrafthelp
#1670 [21:21] <mattym> sullab, So you havent even gotten as far as getting a confirmation email for that?
#1671 [21:21] <mattym> sullab, So you havent even gotten as far as getting a confirmation email for that?
#1672 [21:21] * haha [haha@notlogged] has left #minecrafthelp
#1673 [21:21] <sullab> no. when i try to make a mojang account, it says user, password or email is invaild, im pretty sure its the email
#1674 [21:22] <sullab> cause i dont remember what email i registered with. it was years ago
#1675 [21:22] <mattym> sullab, Thats not an error you would get while trying to make an account
#1676 [21:22] <sullab> ok, i have the "migrate minecraft premium account" page open in another tab
#1677 [21:23] <sullab> let me try ot input my data
#1678 [21:23] <mattym> sullab, Check all your emails for the purchase confirmation you got from Minecraft, make sure you use that email and the username associated with it
#1679 [21:23] <sullab> purchase confirmation?
#1680 [21:23] <sullab> it would have been, like, 4 or 5 years ago
#1681 [21:24] <mattym> sullab, And?
#1682 [21:24] * test_ [test_@notlogged] has quit. (Quit: Web client closed)
#1683 [21:24] <sullab> im not sure what email it would ahve been. the account is probably delelted
#1684 [21:24] <mattym> sullab, Well without that email you arent going to be able to resolve this issue
#1685 [21:25] <sullab> so how do i change a skin or something?
#1686 [21:25] <mattym> sullab, Find your account details and migrate to a Mojang account
#1687 [21:25] <sullab> im trying
#1688 [21:26] <sullab> the only issue i think is the email. is there someway to get the mojang acount without the email?
#1689 [21:26] <mattym> sullab, No
#1690 [21:26] <sullab> so now what?
#1691 [21:27] <mattym> sullab, Without access to the email account on record you cannot finish the migration, if that account is deleted and you dont have access to your transaction-ID, you will not recieve account help
#1692 [21:27] <mattym> ??> sullab account/trans-id
#1693 [21:27] <Absol> sullab: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#1694 [21:27] <mattym> sullab, Check that link to see if there is an alternate way to find your transID ^
#1695 [21:29] <sullab> this purchase was made years ago. i doubt i have the old order confirmation. but ihave the user and password. i can get in and out easily
#1696 [21:30] * MCKiller134 [MCKiller134@notlogged] has joined #minecrafthelp
#1697 [21:31] <sullab> i dont know what email was used and i dont have a confirmation code. what can i do?
#1698 [21:32] <sullab> hello?
#1699 [21:34] * MCKiller134 [MCKiller134@notlogged] has quit. (Client Quit)
#1700 [21:36] <sullab> is anyone there
#1701 [21:50] * Presences [Presences@notlogged] has joined #minecrafthelp
#1702 [21:50] <Presences> Hello
#1703 [21:50] <Presences> I'm having trouble logging onto my account
#1704 [21:50] <Presences> It says I didnt purchase minecraft when I did
#1705 [21:50] <Presences> This is my second account
#1706 [21:50] <Presences> and i dont know what to do
#1707 [21:50] <Presences> please help
#1708 [21:51] <mattym> Presences, make sure you are logging into the game with the Mojang account your purchased Minecraft on
#1709 [21:53] <Presences> I had changed the email because I forgot it. and before i did that it still said i didnt purchase it
#1710 [21:53] <Presences> Is it because of the Windows 10 Edition?
#1711 [21:54] <mattym> Presences, Log into account.mojang.com/me and once you are logged in make sure that Minecraft and your Username are listed under the My Games section
#1712 [21:55] <Presences> They aren't listed
#1713 [21:55] <Presences> and I bought them
#1714 [21:55] <mattym> ??> Presences mojang/email
#1715 [21:55] <Absol> Presences: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1716 [21:55] <Absol> Presences: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1717 [21:55] <mattym> Presences, Fill out he form Absol linked
#1718 [21:56] <Presences> I just filled out one
#1719 [21:56] <Presences> I was just wondering if you guys might know whats wrong
#1720 [21:56] <mattym> Presences, Did you include your Transaction-ID in the form (DONT POST THE ID HERE)
#1721 [21:56] <Presences> No
#1722 [21:56] <Presences> I used a gift car
#1723 [21:56] * Fuzzypelt [Fuzzypelt@notlogged] has joined #minecrafthelp
#1724 [21:56] <Presences> card*
#1725 [21:56] <mattym> Presences, Did you include that number?
#1726 [21:57] <Presences> But i threw my giftcard away because i didnt think i would have this problem
#1727 [21:57] <Presences> and i cant access the email i first used with it
#1728 [21:57] <Presences> because i forgot the password
#1729 [21:57] <mattym> Presences, You can wait for the reply from the form, but without the ID you may not recieve help
#1730 [21:58] <Presences> ugh
#1731 [21:58] <Presences> why did it say i didnt buy it
#1732 [21:59] <mattym> Presences, You are either using the wrong Mojang account, or the account was compromised
#1733 [21:59] <Fuzzypelt> Hello! My minecraft says it couldn't connect to the servers when I tried logging in and it says (EOFException: SSL peer shut down incorrectly) I already redownloaded it and restarted my computer several times
#1734 [22:01] <mattym> Fuzzypelt, Do you happen to know if this only effects you on 1.9 or later?
#1735 [22:02] <Fuzzypelt> Yeah, I haven't been on in a while though
#1736 [22:02] <mattym> ??> Fuzzypelt tools/hjt
#1737 [22:02] <Absol> Fuzzypelt: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1738 [22:02] <Absol> Fuzzypelt: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1739 [22:02] <mattym> Fuzzypelt, Ok first step, do the instructions Absol sent
#1740 [22:02] <Fuzzypelt> ok
#1741 [22:03] * tumbleweed [tumbleweed@notlogged] has joined #minecrafthelp
#1742 [22:05] * bildramer [bildramer@notlogged] has quit. (Ping timeout: 384 seconds)
#1743 [22:07] <Fuzzypelt> http://paste.ubuntu.com/
#1744 [22:07] <Fuzzypelt> http://paste.ubuntu.com/16913507/
#1745 [22:07] <mattym> Fuzzypelt, Ok one moment
#1746 [22:08] <mattym> Fuzzypelt, Ok two things here may be your issue
#1747 [22:08] <mattym> ??> Fuzzypelt av/avg
#1748 [22:08] <Absol> Fuzzypelt: AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5
#1749 [22:08] <Absol> Fuzzypelt: Alternatively, use a different AV program, such as avast! Antivirus; see ?? av/avast for more information.
#1750 [22:08] <mattym> Fuzzypelt, Try those instructions ^
#1751 [22:08] <Fuzzypelt> ok thank you
#1752 [22:08] <mattym> Fuzzypelt, Tho for your specific error its most likely causes by Qustodio
#1753 [22:08] <mattym> in which case
#1754 [22:08] <mattym> ??> Fuzzypelt win/qustodio
#1755 [22:08] <Absol> Fuzzypelt: New versions of Qustodio are known to break Minecraft 1.9. Your current options are: 1) Play on 1.8 or earlier only, or 2) Uninstall Qustodio.
#1756 [22:09] <Fuzzypelt> I won't be able to uninstall it :/ although my stepdad thought he did?
#1757 [22:10] <mattym> Fuzzypelt, Weve seen people with Qustodio still get the error even after uninstalls
#1758 [22:10] <mattym> Fuzzypelt, But based on the HJT log, you still have it installed
#1759 [22:11] <Fuzzypelt> Well that's strange, I'll have to talk to my stepdad about it
#1760 [22:11] <Fuzzypelt> Thank you for all the info though
#1761 [22:12] <mattym> Fuzzypelt, If you try, look on the Qustodio site, they may have a specific tool to remove it
#1762 [22:12] <Fuzzypelt> Sadly, I'm not allowed to remove it
#1763 [22:13] * Presences [Presences@notlogged] has quit. (Ping timeout: 195 seconds)
#1764 [22:13] <mattym> Fuzzypelt, Well then talk to the person that installed it, as the error you are getting is known to be caused by it
#1765 [22:13] <Fuzzypelt> Okay thank you so much
#1766 [22:14] <mattym> ??> Fuzzypelt launcher/change-version
#1767 [22:14] <Absol> Fuzzypelt: To change your game to a different version, start the launcher. Select Edit Profile. In the "Use Version" dropdown menu, select the game version you want. Then click Save Profile.
#1768 [22:14] <Fuzzypelt> kk
#1769 [22:14] <mattym> Fuzzypelt, Use the above instructions to try a version in the 1.8.# or earlier range
#1770 [22:14] <mattym> Fuzzypelt, If it works on the older versions, you can take that as confirmation that Qustodio is the issue
#1771 [22:15] <mattym> Fuzzypelt, If you get a different error, try the AVG instructions
#1772 [22:16] <Fuzzypelt> I need to log in to get to the screen with edit profile option
#1773 [22:22] * Kirito yawns and snugs mattym to signal goodnight
#1773 [22:22] <Kirito> Oops, wrong channel
#1774 [22:23] * Fuzzypelt [Fuzzypelt@notlogged] has quit. (Ping timeout: 195 seconds)
#1775 [22:24] * iceman11a [iceman11a@notlogged] has joined #minecrafthelp
#1776 [22:25] * quiesunga21 [quiesunga21@notlogged] has joined #minecrafthelp
#1777 [22:26] * osuka_ [osuka_@notlogged] has quit. (Ping timeout: 190 seconds)
#1778 [22:27] <quiesunga21> the mincraft is not open an if i open it will be see fix the problem
#1779 [22:29] <quiesunga21> yo dont help
#1780 [22:29] <mattym> quiesunga21, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1781 [22:29] <quiesunga21> or you hack me
#1782 [22:30] <quiesunga21> shut up
#1783 [22:30] * quiesunga21 [quiesunga21@notlogged] has quit. (Client Quit)
#1784 [22:30] <webrosc> o.O
#1785 [22:32] * Gallotone [Gallotone@notlogged] has joined #minecrafthelp
#1786 [22:33] <Gallotone> hey im having trouble recovering my email for my minecraft account
#1787 [22:34] <webrosc> as in you forgot what email you used, or are not getting recovery emails from mojang?
#1788 [22:35] * cock [cock@notlogged] has joined #minecrafthelp
#1789 [22:35] * Absol kicked cock from #minecrafthelp (Reason: ock :Keep it civilized, you are just a human)
#1790 [22:35] <Gallotone> im afraid not. i have an old premium account when you used to log in using your username
#1791 [22:36] * piaratebooty [piaratebooty@notlogged] has joined #minecrafthelp
#1792 [22:36] <Gallotone> i would migrate but i just dont remember what email i used
#1793 [22:36] <webrosc> so your having trouble migrating your account?
#1794 [22:36] <Gallotone> yes
#1795 [22:36] * CyroCanineLim [CyroCanineLim@notlogged] has joined #minecrafthelp
#1796 [22:36] <webrosc> ??> Gallotone account/forgot-email
#1797 [22:36] <Absol> Gallotone: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1798 [22:36] <CyroCanineLim> guys
#1799 [22:37] * ReadShot [ReadShot@notlogged] has joined #minecrafthelp
#1800 [22:37] <CyroCanineLim> I cant find the code in my account to redeem minecraft win 10 for free
#1801 [22:37] <piaratebooty> my game keeps saying error when i start it up windows 10
#1802 [22:37] <Gallotone> i know my password and username but i dont know my email
#1803 [22:37] <Gallotone> or which one i used
#1804 [22:38] <mattym> Gallotone, Try all the emails you may have used on the link you were provided
#1805 [22:38] <webrosc> CyroCanineLim, its shown on your Mojang account page
#1806 [22:38] <CyroCanineLim> which button
#1807 [22:38] <webrosc> piaratebooty, what error?
#1808 [22:38] * jj [jj@notlogged] has joined #minecrafthelp
#1809 [22:38] <piaratebooty> out of date drivers
#1810 [22:38] <webrosc> CyroCanineLim, this page https://account.mojang.com/me
#1811 [22:38] <webrosc> piaratebooty, you have a dxdiag log link?
#1812 [22:38] <CyroCanineLim> er
#1813 [22:38] <CyroCanineLim> then what do I click
#1814 [22:38] <piaratebooty> yes
#1815 [22:38] <Gallotone> but the thing is i cant log into it without my email. i used to be that you could use your username
#1816 [22:39] <jj> how can i get refund my pc will not run minecraft
#1817 [22:39] <mattym> jj, What happens when you try?
#1818 [22:39] <webrosc> piaratebooty, may we have the link
#1819 [22:39] <CyroCanineLim> I cant find anything on accounts page
#1820 [22:39] <piaratebooty> ------------------ System Information ------------------ Time of this report: 6/1/2016, 21:30:24 Machine name: DESKTOP-UDC8CJT Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release.151029-1700) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: Inspiron 1545
#1821 [22:39] <webrosc> piaratebooty, thats not a link
#1822 [22:39] <webrosc> ??> piaratebooty paste
#1823 [22:39] <Absol> piaratebooty: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1824 [22:40] <CyroCanineLim> I click redeem gift code or prepaid card but nothing of the revelant stuff shows up
#1825 [22:40] <jj> lag tho map
#1826 [22:40] <CyroCanineLim> hello?
#1827 [22:40] <CyroCanineLim> anyone
#1828 [22:40] <mattym> CrystalMare, On the page does it list Minecraft and your Username under the My Games section on that page
#1829 [22:40] <webrosc> CyroCanineLim, below my games and above my subscriptions it lists the windows 10 version
#1830 [22:41] <piaratebooty> brb
#1831 [22:41] * ReadShot [ReadShot@notlogged] has quit. (Ping timeout: 195 seconds)
#1832 [22:41] <jj> and freeze up
#1833 [22:41] <CyroCanineLim> I cant find it
#1834 [22:41] <mattym> jj, Do you get a crash or error log?
#1835 [22:41] <jj> nope
#1836 [22:41] <mattym> CyroCanineLim, On the accounts page, is Minecraft and your Username listed under the My Games area?
#1837 [22:42] <mattym> ??> jj win/dxdiag
#1838 [22:42] <Absol> jj: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1839 [22:42] <jj> just can't run it idk why but i would like to know how i get the money back
#1840 [22:42] <mattym> jj, Please do the instructions linked by Absol
#1841 [22:42] <CyroCanineLim> the only thing that is listsed is import old mc acc
#1842 [22:42] * nicolas [nicolas@notlogged] has joined #minecrafthelp
#1843 [22:42] <jj> i want money back don't like game anyway's
#1844 [22:43] <mattym> CyroCanineLim, Then you are not logged into a Mojang account that you own the game on
#1845 [22:43] <CyroCanineLim> Im pretty sure I have a mojang acc
#1846 [22:43] <CyroCanineLim> I use my email to login
#1847 [22:43] * jw28 [jw28@notlogged] has joined #minecrafthelp
#1848 [22:43] <webrosc> jj, not liking the game is not a reason for a refund
#1849 [22:43] <jj> i just got it like 2 hrs ago it ant been that long
#1850 [22:43] <mattym> CyroCanineLim, Yes, a Mojang account does not mean you have Minecraft associated with it
#1851 [22:43] <CyroCanineLim> ? what
#1852 [22:43] <jj> no but it is my money and i got the right to get it back
#1853 [22:44] <mattym> jj, Only if you meet the rules for a refund
#1854 [22:44] <piaratebooty> http://paste.ubuntu.com/16914001/ is this a url
#1855 [22:44] <webrosc> ??> jj account/refund
#1856 [22:44] <jj> + i just told u why i want my money back can't play the game
#1857 [22:44] <mattym> jj, And so far your situation does not
#1858 [22:44] <Absol> jj: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1859 [22:44] <mattym> piaratebooty, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1860 [22:44] <webrosc> jj, read that, you will see you are not meeting the criteria for a refund
#1861 [22:44] <Rikairchy> they have a demo mode for two reasons
#1862 [22:45] <Rikairchy> 1) be sure it works on your machine
#1863 [22:45] <CyroCanineLim> ok
#1864 [22:45] <Rikairchy> 2) see if you like it
#1865 [22:45] <CyroCanineLim> I know the reason alr
#1866 [22:45] <piaratebooty> so just switch back to windows 7 thats cool
#1867 [22:45] <Rikairchy> if you don't use it, your fault
#1868 [22:45] <CyroCanineLim> I used the wrong accopunt
#1869 [22:45] <piaratebooty> thank you matt
#1870 [22:45] <CyroCanineLim> Ill try again
#1871 [22:45] <jj> okg dude
#1872 [22:45] <jj> omg
#1873 [22:45] <Rikairchy> we don't set the rules
#1874 [22:45] <webrosc> we just point to them
#1875 [22:45] <jj> i had a bad day all day i ready it and i do i can't run the fucking game
#1876 [22:45] <Absol> jj: Please keep it civil
#1877 [22:46] <Rikairchy> thought Absol kicked on profanity
#1878 [22:46] <webrosc> jj, then work with us an we can try to get it working
#1879 [22:46] <Andrio> He does
#1880 [22:46] * piaratebooty [piaratebooty@notlogged] has quit. (Quit: Web client closed)
#1881 [22:46] * nicolas [nicolas@notlogged] has quit. (Ping timeout: 195 seconds)
#1882 [22:46] <webrosc> on second i think
#1883 [22:46] <mattym> Rikairchy, One strike, two kick
#1884 [22:46] <jj> give me my money back r i will find i way to get it back
#1885 [22:46] <Rikairchy> jj: children frequent this channel, for the record
#1886 [22:46] <webrosc> jj, we are not Mojang, we can't give your money back
#1887 [22:46] <jj> well i don't cear i just trying to get my money back
#1888 [22:47] <jj> that's it it's my money and my right to a refund
#1889 [22:47] <Rikairchy> only if you meet the criteria
#1890 [22:47] <Rikairchy> which you agreed to before purchasing the game
#1891 [22:47] <jj> well that why i ask how do i go about getin it back dumbass
#1892 [22:47] <jj> omfg some ppl
#1893 [22:48] * CyroCanineLim [CyroCanineLim@notlogged] has quit. (Quit: Web client closed)
#1894 [22:48] <mattym> jj, As you were told read here http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1895 [22:48] <Rikairchy> insulting because you cannot read will not get you far.
#1896 [22:48] <webrosc> jj, hint for life, when asking about getting something back, don't insult the people offering to help
#1897 [22:48] <webrosc> it will just make them think, screw you, not helping him
#1898 [22:48] <Rikairchy> webrosc: can you read minds?
#1899 [22:49] <webrosc> sometimes
#1900 [22:49] <Rikairchy> GET OUT OF MY HEAD
#1901 [22:49] * webrosc works customer service
#1901 [22:49] <Rikairchy> same
#1902 [22:51] <jj> well like i said i had bad day all day iam in the mood to kill idk how ppl feel any more i had a hard life and when ppl make me look dum i get piss off
#1903 [22:51] * Absol kicked jj from #minecrafthelp (Reason: j :Keep it civilized, you are just a human)
#1904 [22:51] <webrosc> we made him look dumb?
#1905 [22:52] <phroa> I don't think he needs our help to do that
#1906 [22:52] <webrosc> now your in my head
#1907 [22:52] * jj [jj@notlogged] has joined #minecrafthelp
#1908 [22:52] <jj> fuck u bitch's
#1909 [22:52] * Absol kicked jj from #minecrafthelp (Reason: j :Keep it civilized, you are just a human)
#1910 [22:52] <Rikairchy> b&
#1911 [22:52] <Andrio> Nope
#1912 [22:52] <Rikairchy> aw :(
#1913 [22:52] <Andrio> That's just dumb on its own.
#1914 [22:52] <webrosc> yup, no need for us to help there
#1915 [22:54] * James__ [James__@notlogged] has joined #minecrafthelp
#1916 [22:55] <James__> Hello, I am starkiller009. I am a veteran Minecraft player, and I need help running Minecraft on my rather old but fast laptop. It is downloaded and installed, but when I hit "PLAY"
#1917 [22:55] <James__> on the start-up browser, it says it can
#1918 [22:55] <James__> 't run it because of certain problems that might be graphics card, etc.
#1919 [22:55] <mattym> James__, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1920 [22:56] <James__> I do, but it seems that it has rather important information that can be used to steal personal information.
#1921 [22:56] <James__> I didn't read much on what I pasted into the bin but, yeah.
#1922 [22:56] <webrosc> it has nothing personal in it
#1923 [22:57] <webrosc> its all hardware and drivers
#1924 [22:57] <James__> Alright.
#1925 [22:57] <mattym> James__, Its just your computers hardware and software versions, if your computer/username is your name, you can change that out
#1926 [22:57] <James__> http://paste.ubuntu.com/16914116/
#1927 [22:57] <James__> There you go then.
#1928 [22:57] <James__> Sorry, I was just making sure.
#1929 [22:58] <mattym> James__, Your graphics hardware is only supported up to Windows 8
#1930 [22:58] <mattym> James__, The computer is also a bit short of the required RAM to run the game.
#1931 [22:59] <James__> Hmm, times change huh? I remember I used to play Minecraft on this laptop all the time back in the day.
#1932 [22:59] * littlebunnyfufu [littlebunnyfufu@notlogged] has quit. (Ping timeout: 192 seconds)
#1933 [23:00] <Rikairchy> you know, Minecraft isn't a classic movie. It's hardly been out long enough to be a decently running show, time-wise.
#1934 [23:00] <James__> I bought Minecraft in 2011.
#1935 [23:01] <webrosc> thats no time
#1936 [23:01] <James__> That's 5 years.
#1937 [23:01] <James__> That is time, a decent amount of time.
#1938 [23:02] <James__> But I didn't play Minecraft on this laptop till around 2013.
#1939 [23:02] <Rikairchy> not if it is a decent show
#1940 [23:02] <Rikairchy> just saying
#1941 [23:02] <James__> Maybe even 2014.
#1942 [23:02] <Rikairchy> features are added, specs get changed
#1943 [23:02] * webrosc wishes he was young so 5 years seems long
#1943 [23:03] <James__> Anyways, thank you mattym for your help.
#1944 [23:03] <James__> I appreciate it.
#1945 [23:03] <James__> Farewell.
#1946 [23:03] * James__ [James__@notlogged] has quit. (Quit: Web client closed)
#1947 [23:06] * juanakas91 [juanakas91@notlogged] has joined #minecrafthelp
#1948 [23:06] * juanakas91 [juanakas91@notlogged] has quit. (Client Quit)
#1949 [23:30] <bamajoe411> can someone help me figure out why i can untar my tar backup?
#1950 [23:30] <Rikairchy> what error are you getting?
#1951 [23:31] <Rikairchy> try 'tar xvf archive.tar.gz
#1952 [23:31] <Rikairchy> or archive.tar, etc.
#1953 [23:31] <bamajoe411> gzip: stdin: not in gzip format
#1954 [23:31] <bamajoe411> tar: Child returned status 1
#1955 [23:31] <bamajoe411> tar: Error is not recoverable: exiting now
#1956 [23:31] <Rikairchy> is it just a tar file?
#1957 [23:31] <bamajoe411> yes
#1958 [23:32] <Rikairchy> well, read what you said
#1959 [23:32] <bamajoe411> this is the command im using
#1960 [23:32] <bamajoe411> tar -xzf backup-1464814801.tar
#1961 [23:32] <Rikairchy> oh
#1962 [23:32] <Rikairchy> do tar -xf
#1963 [23:32] <Rikairchy> -z indicates a gzip file
#1964 [23:32] <bamajoe411> oh
#1965 [23:33] <bamajoe411> i looked at the tar usage and didnt see -z and what it meant.
#1966 [23:33] <Rikairchy> tar --help
#1967 [23:33] <Rikairchy> man tar
#1968 [23:33] * mng2 [mng2@notlogged] has joined #minecrafthelp
#1969 [23:34] <bamajoe411> ok now i have a new issue
#1970 [23:34] <mng2> hello
#1971 [23:34] <Rikairchy> and that is...?
#1972 [23:34] <Rikairchy> hello mng2
#1973 [23:34] <bamajoe411> http://pastebin.com/LKG8p4he
#1974 [23:35] <bamajoe411> is too long to paste here
#1975 [23:35] <Rikairchy> can't get to pastebin from here
#1976 [23:35] <Rikairchy> just give the juicy bits
#1977 [23:35] <mng2> is there someone that can help me
#1978 [23:35] <bamajoe411> umm
#1979 [23:35] <Rikairchy> ??> mng2 ask
#1980 [23:35] <Absol> mng2: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1981 [23:35] <Absol> mng2: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1982 [23:36] <mattym> Rikairchy, tar seems to be not recognizing the file as a tar and then having header issues
#1983 [23:36] <bamajoe411> tar: This does not look like a tar archive
#1984 [23:36] <bamajoe411> tar: Skipping to next header
#1985 [23:36] <bamajoe411> tar: Archive contains `N_\363\0276\027Y;=i\227[' where numeric off_t value expected
#1986 [23:36] <bamajoe411> tar: Archive contains `\322\003Qk\b\204\0k' where numeric mode_t value expected
#1987 [23:36] <bamajoe411> tar: Archive contains `\274?\f\216\301\251\237\3358C\325U' where numeric time_t value expected
#1988 [23:36] * Absol kicked bamajoe411 from #minecrafthelp (Reason: amajoe411 :Stop spamming)
#1989 [23:36] <mng2> My password was changed 3 months ago and I have tried to send the reset password email multiple times but I dont get it so I'm not sure what to do
#1990 [23:36] <mattym> mng2, Was it changed by you?
#1991 [23:37] <mng2> no It was not
#1992 [23:37] <mattym> ??> mng2 mojang/email
#1993 [23:37] <Absol> mng2: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1994 [23:37] <Absol> mng2: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1995 [23:37] <mattym> mng2, fill out the form Absol linked
#1996 [23:37] <mng2> ok
#1997 [23:37] * bamajoe411 [bamajoe411@notlogged] has joined #minecrafthelp
#1998 [23:37] <bamajoe411> got kicked for spawm lol
#1999 [23:37] <Rikairchy> bamajoe411: again, your error is stated clearly.
#2000 [23:38] <Rikairchy> read the first line it gives you
#2001 [23:38] <mng2> thanks
#2002 [23:38] <bamajoe411> but it is an archive though
#2003 [23:38] <Rikairchy> not an entire archive
#2004 [23:38] <mattym> bamajoe411, How was the file created?
#2005 [23:41] <Rikairchy> bamajoe411: do 'file backup-1464814801.tar'
#2006 [23:41] <Rikairchy> and give the line it responds with (don't flood, just the one line)
#2007 [23:41] <bamajoe411> backup-1464814801.tar: xz compressed data
#2008 [23:42] <Rikairchy> do 'tar -xJf backup-1464814801.tar'
#2009 [23:45] <bamajoe411> that worked thatnks :D
#2010 [23:45] <bamajoe411> thanks*
#2011 [23:46] <Rikairchy> did you create that by hand or using a script?
#2012 [23:50] * bildramer [bildramer@notlogged] has joined #minecrafthelp
#2013 [23:51] <bamajoe411> its automatically created with a script
#2014 [23:51] * tumbleweed [tumbleweed@notlogged] has quit. (Ping timeout: 190 seconds)
#2015 [23:51] <phroa> needs more .xz
#2016 [23:52] <Rikairchy> edit the script
#2017 [23:52] <Rikairchy> change the output name to tar.xz
#2018 [23:55] <bamajoe411> why?
#2019 [23:55] <Rikairchy> because it is archiving with .xz
#2020 [23:55] <Rikairchy> should be named that
#2021 [23:55] <Rikairchy> and you'll avoid this issue in the future
#2022 [23:58] * ruralrayne [ruralrayne@notlogged] has joined #minecrafthelp