#1 [00:00] <anyname> i dunno but i can show you my report file
#2 [00:00] <mattym> ??> anyname launcher/crash-log
#3 [00:00] <Absol> anyname: We need to see your crash log, which appears after a crash.
#4 [00:00] <Absol> anyname: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#5 [00:01] <anyname> ---- Minecraft Crash Report ---- // Daisy, daisy... Time: 6/5/16 12:45 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.
#6 [00:01] <mattym> anyname, All the instructions please
#7 [00:01] <DopeMC> mattyM, this did not work I still have low FPS
#8 [00:02] <mattym> DopeMC, Does it show the Nvidia hardware being used ingame?
#9 [00:02] <anyname> ---- Minecraft Crash Report ---- // Daisy, daisy... Time: 6/5/16 12:45 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.
#10 [00:02] <mattym> anyname, Read all the instructions again, you need to provide a link
#11 [00:02] <DopeMC> I didn't check I just went to the control panel and manually put it to nvidia, Ill check right now
#12 [00:02] <anyname> what intrucktions?
#13 [00:03] <mattym> ??> anyname launcher/crash-log
#14 [00:03] <Absol> anyname: We need to see your crash log, which appears after a crash.
#15 [00:03] <Absol> anyname: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#16 [00:03] <anyname> theres nothing
#17 [00:04] <anyname> im using mineshafter
#18 [00:04] * jen99xxii [jen99xxii@notlogged] has joined #minecrafthelp
#19 [00:04] <mattym> anyname, Then go buy the game and stop bothering us
#20 [00:04] <anyname> find
#21 [00:04] <DopeMC> mattym, how do I make it show my specs when I hit f3 again?
#22 [00:04] <DopeMC> It didn't come up for some reason
#23 [00:04] <mattym> DopeMC, When your in a world, just hitting F3 should show the info
#24 [00:05] <DopeMC> It doesn't show the specs
#25 [00:05] <mattym> DopeMC, Not on the right?
#26 [00:05] <jen99xxii> Hi! I have no idea what my old minecraft email is (It's my mom's email.) I got minecraft quite a few years ago. Is there any way to get a Mojang account without re-buying mc or figuring out the old email?
#27 [00:05] <DopeMC> shows allocated memore, used memory, and my mods
#28 [00:05] <mattym> jen99xxii, No
#29 [00:06] <mattym> DopeMC, We dont help with modded, try loading into a vanilla version of 1.9.4 it should show up there
#30 [00:06] <anyname> guys
#31 [00:06] <anyname> guys
#32 [00:06] <anyname> nvm
#33 [00:06] <mattym> anyname, We dont help people that steal the game, go find help elsewhere
#34 [00:06] <jen99xxii> Thank you. Is there any way to get the email's information/what it is so I can get the email thingy to transfer my mc?
#35 [00:06] <DopeMC> Ok, i'm just using forge for some pvp mods like status hud, toggle sprint, etc
#36 [00:06] <anyname> im not stealing
#37 [00:06] <mattym> jen99xxii, You will need to check yours or your parents emails,
#38 [00:06] <jen99xxii> Thanks for the help, mattym.
#39 [00:07] <mattym> DopeMC, Sometimes they change the way the game is supposed to work, it should show up in vanilla
#40 [00:07] <DopeMC> Weird, it showd up before when I had the mods on
#41 [00:07] <anyname> mattym it does the same thing in the original minecraft
#42 [00:07] * xales kicked anyname from #minecrafthelp (Reason: nyname :Playing something that costs money for free is stealing, sorry.)
#43 [00:07] <mattym> DopeMC, As long as its not showing the Intel you are fine
#44 [00:09] <DopeMC> I can't go on a server in 1.9 even when its 1.9 compatible.. hmm
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#46 [00:09] <mattym> DopeMC, Just use a single player world
#47 [00:09] <DopeMC> Error message is A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ff9de902177, pid=8024, tid=1964 # # JRE version: Java(TM) SE Runtime Environment (8.0_25-b18) (build 1.8.0_25-b18) # Java VM: Java HotSpot(TM) 64-Bit Server VM (25.25-b02 mixed mode windows-amd64 compressed oops) # Problematic frame: # C [ig75icd64.dll+0x12177] # # Failed to write c
#48 [00:09] <anyname121> mattym im not stealing games
#49 [00:09] <mattym> DopeMC, Are you using a program with an game overlay?
#50 [00:09] <anyname121> im buying the original minecraft
#51 [00:10] <anyname121> it does the same thing it just crash
#52 [00:10] <DopeMC> I can't load up a single player world either
#53 [00:10] <anyname121> and show the same text
#54 [00:10] <xales> anyname121: Okay; then what is your in-game name for Minecraft?
#55 [00:10] <DopeMC> Oh
#56 [00:10] <DopeMC> My texture pack
#57 [00:10] <mattym> DopeMC, If your getting that crash, its still set to use the Intel hardware
#58 [00:10] <mattym> DopeMC, Double check the nvidia settings again
#59 [00:10] <anyname121> anyname
#60 [00:10] <DopeMC> OKay
#61 [00:11] <anyname121> mattym my in-game name in minecraft is anyname
#62 [00:12] <DopeMC> There were three options when it said to select preferred graphics processor. "Use Global setting (Auto-select: Nvidia GPU, High-Performance NVIDIA processor, and Integrated graphics." I tested all of them and High-Performance NVIDIA processor proved to be the cleanest.
#63 [00:12] <xales> ??> anyname121 win/dxdiag
#64 [00:12] <Absol> anyname121: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#65 [00:13] <anyname121> avsol i already did that instruction
#66 [00:13] <mattym> DopeMC, Check both of the Nvidia settings while trying to start a single player world
#67 [00:13] <xales> anyname121: No, you did not.
#68 [00:13] <mattym> DopeMC, If you get that same crash, its still trying to use the Intel one
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#71 [00:14] <DopeMC> You can only select one of the settings?
#72 [00:14] <anyname121> xales yes i did
#73 [00:14] <Foxire> Hello?
#74 [00:14] <xales> anyname121: Try reading the part at the end again. It really is not so complicated.
#75 [00:14] <xales> Foxire: Hello.
#76 [00:14] <anyname121> my minecraft is still downloading
#77 [00:14] <DopeMC> I can't select use global setting and high-performance nvidia processor
#78 [00:14] <DopeMC> I have to choose one
#79 [00:14] <mattym> DopeMC, I mean try one then the other
#80 [00:14] <DopeMC> Okay
#81 [00:14] <mattym> DopeMC, Just dont use the Integrated, thats the Intel
#82 [00:14] <Foxire> I don't know if you can help with this this, but minecraft crashed when i try to run a SanAndreas made mod.
#83 [00:15] <mattym> DopeMC, Make sure you completely close out of the game between making the Nvidia setttings changes
#84 [00:15] <xales> Foxire: Unfortunately, we cannot help with mods here. You will probably need to contact the mod's creator.
#85 [00:15] <Foxire> OK then thank you.
#86 [00:15] <DopeMC> Still getting that crash and I changed the nvidia settings
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#88 [00:16] <DopeMC> And yes I did close the game between making changes
#89 [00:16] <DopeMC> ONly on 1.9, I can play on any other version
#90 [00:16] <mattym> DopeMC, On 1.9 go to the Options, Video Settings, make sure VBO's are ON
#91 [00:17] * destroyer4230 [destroyer4230@notlogged] has quit. (Ping timeout: 195 seconds)
#92 [00:17] <DopeMC> I went on 1.8 and the specs say Intel Core i7-4510 CPU @2.0 Ghz and Intel HD graphics 4400
#93 [00:17] <mattym> DopeMC, Hmm, one sec
#94 [00:18] <mattym> ??> DopeMC win/dxdiag
#95 [00:18] <Absol> DopeMC: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#96 [00:18] <mattym> DopeMC, Do the instrtuctions int eh link above
#97 [00:18] <mattym> in the link *
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#101 [00:21] <DopeMC> Okay
#102 [00:21] <DopeMC> Here it is
#103 [00:21] <DopeMC> http://paste.ubuntu.com/17020669/
#104 [00:21] <mattym> DopeMC, Ok one sec
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#106 [00:22] <mattym> DopeMC, Lets try updating the graphics drivers
#107 [00:22] <mattym> DopeMC, Download and Install the file found here http://www.geforce.com/drivers/results/102997
#108 [00:23] <DopeMC> Do you see a problem in that text?
#109 [00:23] <mattym> DopeMC, The drivers are a little out of date, updating may help sort it out
#110 [00:24] <player_> yes
#111 [00:24] <DopeMC> And just incase, A i7-4510 @2.0Ghz and a 750ti should be able to run minecraft smoothly over 100fps on low settings, correct?
#112 [00:24] <DopeMC> I don't just have a shit computer
#113 [00:24] <xales> player_: Excuse me?
#114 [00:24] <Absol> DopeMC: Please keep it civil
#115 [00:24] <player_> yes
#116 [00:24] <mattym> DopeMC, First off, nothing over 60 really matters as thats likely what your monitor is limiting you at
#117 [00:25] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 198 seconds)
#118 [00:25] <player_> tolong cara masuk gmaes minecraft seperti apa
#119 [00:25] <mattym> DopeMC, But 100FPS on a 750ti is usually more than you would get with that card
#120 [00:25] <DopeMC> Okay cool, just making sure.
#121 [00:25] <DopeMC> Downloading that, might take awhile I have horrible internet
#122 [00:25] <xales> ??> player_ lang/en
#123 [00:25] <Absol> player_: We only speak English here. However, you may, if you wish, try using a translator, such as https://translate.google.com/#auto/en
#124 [00:27] <player_> saya tidak bisa bahasa english
#125 [00:27] <mattym> DopeMC, Do the driver update, restart the computer when its done, after its back on, check the nvidia control panel again as the upadte may have reset it then try MC
#126 [00:27] <DopeMC> Alright
#127 [00:28] <DopeMC> If it still doesn't work, ill come right back
#128 [00:29] <player_> am good english
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#137 [00:43] <Maxamus> hey where is the new server .jar file for 1.9.4
#138 [00:43] * sneezing_panda [sneezing_panda@notlogged] has quit. (Ping timeout: 198 seconds)
#139 [00:43] <Maxamus> I cant find it on the new websight
#140 [00:43] <mattym> Maxamus, Go to minecraft.net/download click on the words where it talks about setting up the servers
#141 [00:43] <mattym> Maxamus, Where it says "set up your own Minecraft server"
#142 [00:44] <Maxamus> lol there it is
#143 [00:44] <Maxamus> thanks man
#144 [00:44] <tyteen4a03> mattym: the UI has been updated; use https://minecraft.net/zh-hant/download/server
#145 [00:44] <tyteen4a03> or, https://minecraft.net/download/server
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#147 [00:45] <mattym> gotcha
#148 [00:45] <Maxamus> yeah threw me for a loop but ive found it now
#149 [00:45] <mattym> still had to actually look at the site to remember where it is now
#150 [00:45] <Maxamus> alright thanks guys
#151 [00:45] <Maxamus> peace
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#162 [00:58] <Tiffany_> Updated to Windows 10, Minecraft won't start due to video driver. Have Dell Vostro 230 Intel G41 Chipset url for DxDiag is http://paste.ubuntu.com/17020941/
#163 [00:58] <mattym> Tiffany_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#164 [00:59] <Tiffany_> Thanks Mattym. Suggestions for a new card? It is a desktop.
#165 [01:00] <mattym> Tiffany_, We dont do suggestions here, its best you look into it yourself
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#167 [01:01] <xales> Tiffany_: If you do not know how to find out what card will fit and do the replacement on your own...
#168 [01:01] <xales> Tiffany_: Your best bet would be to enlist the services of a local computer shop (though be aware that given the age of your computer, it may make more sense to buy a new one).
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#171 [01:04] <DopeMC> Hey man, I just wanted to tune in to say it's working now
#172 [01:04] <mattym> DopeMC, Ok enjoy!
#173 [01:05] <DopeMC> When I f3, it shows gtx 750ti and I get 150fps on medium settings
#174 [01:05] <DopeMC> Thanks for you help man
#175 [01:06] <Tiffany_> mattym How about the ASUS HD 5450? Is it supported?
#176 [01:06] * Anzhi is now known as Anzhelika|Away
#177 [01:06] <mattym> Tiffany_, You would need something much newer
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#180 [01:10] <xales> mattym: Heh, I remember back when the 5450 was like, a damn good card.
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#182 [01:10] <xales> Well, maybe not good.
#183 [01:10] <xales> But like, new.
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#185 [01:10] <mattym> Power to cost on it was good when it was new
#186 [01:11] * roxy is now known as Guest10073
#187 [01:11] <feris> how to fix java.lang
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#189 [01:12] <Guest10073> I have a DxDiag report, what should I do with it
#190 [01:12] <mattym> Guest10073, Provide the link to it
#191 [01:12] <Guest10073> on here?
#192 [01:12] <mattym> yes
#193 [01:12] <Guest10073> http://paste.ubuntu.com/17021081/
#194 [01:12] <Tiffany_> Radeon 4350?
#195 [01:12] <xales> Tiffany_: Where are you finding these cards?
#196 [01:12] <mattym> Tiffany_, As you were told, go to a computer shop and have them do it for you.
#197 [01:13] <mattym> Guest10073, Download and Install the first file on this page http://support.amd.com/en-us/download/mobile?os=Windows%2010%20-%2064
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#199 [01:14] <Tiffany_> xales, dell lists cards that work with Vostro 230 on their site and then I look for availability on amazon.com
#200 [01:14] <xales> Tiffany_: Nothing that was intended to work with your computer is going to be sufficient to run Minecraft well.
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#202 [01:14] <Tiffany_> they don't list compatibility with win 10 though
#203 [01:14] <xales> Tiffany_: And given the age, you may be better off buying a new computer outright; unless a computer shop happens to have an older card that they will part with cheaply.
#204 [01:14] <xales> (They often do.)
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#206 [01:15] <Tiffany_> amazon has both cards i listed.
#207 [01:15] <mattym> Tiffany_, Neither of them will help
#208 [01:16] <Guest10073> Thank you so much
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#211 [01:26] <Tiffany_> GEFORCE GT 610?
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#214 [01:27] <xales> Tiffany_: I am not sure what exactly you are not understanding about this process...
#215 [01:28] <xales> Tiffany_: You are not just going to be able to buy something on Amazon listed on Dell's site, slap it in there, and have it work.
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#219 [01:29] <mattym> Tiffany_, To get that computer ready to use windows 10 and be able to play minecraft is pointless, you are better off getting a new computer. Alternatively downgrade back to Windows 7
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#223 [01:31] <Tiffany_> everything else on win 10 works fine. Just minecraft does not. If I put in card and install drivers that are supported in win 10, why won't it work? Is geforce 610 not compatible?
#224 [01:32] <xales> Tiffany_: None of those cards are compatible with Windows 10; and most of them are too old/crappy to run Minecraft regardless.
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#227 [01:33] <mattym> Tiffany_, Any graphics card thats Windows 10 ready will probably require you to replace multiple other parts of the computer. As refer back to what was previously said
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#235 [01:46] <Im_a_potato> i need help my minecraft wont work all it says when i try to log on is your minecraft has crashed please click fix the problem to fix it and it brings me to a page saying i need to update my gaming card and i do and i try to log back onto minecraft and it gived me the same message so i followed the instructions for the DxDiag thing and heres the liink for that: http://paste.ubuntu.com/17021348/ ........ all i want to do is pla
#236 [01:46] <mattym> Im_a_potato, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#238 [01:47] <Im_a_potato> damn man ok....
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#240 [01:49] <Im_a_potato> what cards could i buy that are compatable that arent extremely expensive??
#241 [01:49] <mattym> Im_a_potato, we dont suggest hardware here
#242 [01:50] <Im_a_potato> damn ok bye then
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#244 [01:52] <ryro14> I try to launch Minecraft and it says i have outdated graphic drivers. I do not know what to do. Im running windows vista. http://paste.ubuntu.com/17021506/ This is my dxdiag information.
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#248 [01:55] <mattym> ryro14, You can try to Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%20Vista%20-%2064
#249 [01:55] <mattym> ryro14, But your hardware may not even be able to run the game.
#250 [01:56] <ryro14> Ive had Minecraft before, but it was deleted and we reset our coputer completely. I'll follow the link and tell you what happens.
#251 [01:59] <ryro14> It looks like the download may take a while, so you can go help others or something. I'll post again if it doesn't work, Thank you.
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#262 [02:36] <nhatvyvt123> l did not download minecraft why
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#264 [02:37] <Vincent> I cant open my mc
#265 [02:37] <Vincent> Where is th elink
#266 [02:37] * horahuki-4712 [horahuki-4712@notlogged] has quit. (Client Quit)
#267 [02:38] <Vincent> Last time someone give me a link to type many words
#268 [02:39] <Vincent> The output
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#271 [02:41] <Vincent> Where should i put the output in
#272 [02:41] <Vincent> Last time someone give me a link
#273 [02:42] <Andrio> ??> Vincent paste
#274 [02:42] <Absol> Vincent: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
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#292 [03:10] <Vincent> When i open my mc,it says java platform se binary has stopped
#293 [03:10] <Vincent> Anyone can help me
#294 [03:11] <Vincent> Anyone?
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#297 [03:14] <Vincent> Why it says java platform SE binary has stopped
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#308 [03:29] <p> yes
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#313 [03:32] <Pixelcrafter> Hello i need help i have take my Windows 10 Beta code in the store but there stands that the test version expired
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#317 [03:33] <Dolly> ko
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#320 [03:54] <davidau207> java.lang.nullpoint -**-
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#324 [04:12] <angel_> i can't download minecraft in my computer , how can i install ?
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#333 [04:35] * Anzhelika|Away is now known as Anzhi
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#337 [04:53] <xXDr_NoNameXx> I need help with this http://paste.ubuntu.com/16929591/
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#346 [05:07] <xXDr_NoNameXx> http://paste.ubuntu.com/16929591/ can every body help me
#347 [05:07] <twin> http://paste.ubuntu.com/17024866/
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#354 [05:12] <Rikairchy> xXDr_NoNameXx, hold one sec
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#357 [05:14] <Rikairchy> xXDr_NoNameXx, your graphics card is not supported on Windows 10.
#358 [05:15] <Rikairchy> twin, download and install the GPU drivers from http://www.nvidia.com/Download/driverResults.aspx/99994/en-us
#359 [05:15] <twin> i need help everytime i launch minecraft it says my video card is out of date but i have tried everything i have a video card i dont think its reading it can someone help me fix this
#360 [05:16] <twin> thanks ill give it a try
#361 [05:16] <twin> i just copy and paste them in .minecraft folder, correct
#362 [05:16] <xXDr_NoNameXx> and how can deinstall win 10 and download win 7
#363 [05:16] <Rikairchy> no
#364 [05:16] <Rikairchy> you download and install it.
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#366 [05:17] <Rikairchy> xXDr_NoNameXx, http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#367 [05:17] <xXDr_NoNameXx> thank you so much
#368 [05:18] * Anzhi is now known as Anzhelika|Away
#369 [05:20] <Rikairchy> twin, have you downloaded and installed the drivers?
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#373 [05:25] <xXDr_NoNameXx> how is he product key
#374 [05:26] <Rikairchy> what
#375 [05:26] <xXDr_NoNameXx> but i dont't will give money
#376 [05:26] <xXDr_NoNameXx> I need a product key to install wi 7
#377 [05:27] <Rikairchy> your computer probably came with one
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#379 [05:27] <Rikairchy> do you have a DVD that came with your machine?
#380 [05:27] <xXDr_NoNameXx> no
#381 [05:28] <Rikairchy> you might have a recovery partition
#382 [05:28] <xXDr_NoNameXx> my laptop is second hand I don't have it
#383 [05:28] <Rikairchy> well. not a lot that can be done without it
#384 [05:29] <Rikairchy> actually, you don't need to now that the option is built in
#385 [05:29] <Rikairchy> read the first method of that page
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#387 [05:30] * dsfsfdgyeartgarfaWRFG [dsfsfdgyeartgarfaWRFG@notlogged] has joined #minecrafthelp
#388 [05:30] <tomMONSTERo> I have the username and password to my old minecraft account, but need the email in order to swap to a Mojang account. Unfortunately I cannot remember this, any help on how to find this out or change to a new email
#389 [05:30] <xXDr_NoNameXx> what a page
#390 [05:31] <Rikairchy> http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
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#393 [05:34] <MaKoPL1> http://paste.ubuntu.com/17025572/
#394 [05:35] <Rikairchy> ??> MaKoPL1 gpu/intel/ig4
#395 [05:35] <Absol> MaKoPL1: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#396 [05:35] <Absol> MaKoPL1: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
#397 [05:36] <Rikairchy> MaKoPL1, download and install https://downloadcenter.intel.com/product/81508/Graphics-Drivers-for-Mobile-Intel-965-Express-Chipset-Family
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#402 [05:37] <tomMONSTERo> hi, I have the username and password to my old minecraft account, but need the email in order to swap to a Mojang account. Unfortunately I cannot remember this, any help on how to find this out or change to a new email
#403 [05:38] * Green_Urchin [Green_Urchin@notlogged] has joined #minecrafthelp
#404 [05:38] <Rikairchy> try any possible email you may have used
#405 [05:38] <Rikairchy> otherwise, you might have to contact Mojang
#406 [05:38] <Green_Urchin> how do I update my graphics card
#407 [05:38] <tomMONSTERo> I cant email them as you need to include the email which I dont have
#408 [05:39] <tomMONSTERo> And I cant find a live chat
#409 [05:40] <Rikairchy> ??> Green_Urchin win/dxdiag
#410 [05:40] <Absol> Green_Urchin: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#411 [05:40] <Rikairchy> tomMONSTERo, keep trying any possible email
#412 [05:40] <Green_Urchin> okay, thx
#413 [05:40] <Rikairchy> if after trying them all, contact them and use your current email. state in the message you do not recall the registration email you used.
#414 [05:40] <tomMONSTERo> ok, I'll try that, ty :)
#415 [05:41] <Rikairchy> Green_Urchin, you'll have to give us something after following those directions
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#420 [05:45] <RainyReany> i cant get my minecraft to work on my pc. i dont relly know what the problem is but here is my dxdiaghttp://paste.ubuntu.com/17025802/, so you guys can maybe help me find out
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#423 [05:46] <fif29> http://paste.ubuntu.com/17025865/ im having the same problem myself, it wont let me play minecraft on my pc :( its for my son and i have no clue
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#426 [05:47] <Rikairchy> fif29, your graphics card is not supported on Windows 10
#427 [05:47] * Green_Urchin_ [Green_Urchin_@notlogged] has joined #minecrafthelp
#428 [05:47] <Rikairchy> you will have to downgrade to Windows 7
#429 [05:47] <Green_Urchin_> http://paste.ubuntu.com/17025905/ this is what i got what should i do
#430 [05:48] <RainyReany> how do i downgrade it to windows 7 then
#431 [05:48] <Rikairchy> Green_Urchin_, your graphics card is not supported on Windows 10. You will have to upgrade the graphics card, downgrade to Windows 8.1, or purchase a new PC
#432 [05:49] <Rikairchy> RainyReany, try following the instructions here: http://www.howtogeek.com/220723/how-to-uninstall-windows-10-and-downgrade-to-windows-7-or-8.1/
#433 [05:49] <fif29> do i uninstall windows 10
#434 [05:49] <Rikairchy> fif29, if you want
#435 [05:49] <Rikairchy> is it a desktop or laptop?
#436 [05:49] <fif29> laptop
#437 [05:50] <Rikairchy> either get a new laptop or downgrade
#438 [05:51] <fif29> lol maybe downgrade would be more logically for now
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#470 [06:35] <barelylegal> hello! my original minecraft name was changed and my skin by someone. and now i cant change my name back to the original. my original name was barelylegal
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#472 [06:37] <Andrio> Did you change your password?
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#477 [06:41] <rotunde> Hey, anyone knows if mojang payment methods are down? I wanted to buy the game, tried paypal -> cant login in the redirect window, yet when i have a dedicated window i can log into paypal just fine. then tried my 2 visa cards. it just gives me an error
#478 [06:41] <rotunde> Hey, anyone knows if mojang payment methods are down? I wanted to buy the game, tried paypal -> cant login in the redirect window, yet when i have a dedicated window i can log into paypal just fine. then tried my 2 visa cards. it just gives me an error
#479 [06:41] * pedro [pedro@notlogged] has left #minecrafthelp
#480 [06:41] <rotunde> so frustrating
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#492 [06:49] <emo_o3o> My minecraft won't open http://paste.ubuntu.com/17027253/
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#497 [06:56] <Emerald_> Hello, I seem to be having trouble accessing servers.
#498 [06:56] <Emerald_> On my Minecraft Launcher, the only option is for me to select "Play Offline." When I go into the Multiplayer menu, all of the servers instantly say "No Connection."
#499 [06:57] * djsori21 [djsori21@notlogged] has joined #minecrafthelp
#500 [06:57] <Emerald_> If I double-click on any of the servers (I am positive that they are online), I simply get the error "java.lang.NullPointerException:group"
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#502 [06:58] <Emerald_> Is everyone busy?
#503 [07:01] <Emerald_> Should I just try again another time?
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#515 [07:28] * Crystal|AFK is now known as CrystalMare
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#517 [07:31] <Janosch03> I have this Problem
#518 [07:31] <Janosch03> Completely ignored arguments: [--nativeLauncherVersion, 301] [14:28:39] [Client thread/INFO]: Setting user: Janosch03 [14:28:39] [Client thread/INFO]: LWJGL Version: 2.9.4 [14:28:40] [Client thread/INFO]: Reloading ResourceManager: Default [14:28:40] [Sound Library Loader/INFO]: Starting up SoundSystem... [14:28:40] [Thread-5/INFO]: Initializing LWJGL OpenAL [14:28:40] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For more info
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#522 [07:47] <SoisterG> Servers don't ping and when I try to connect it says "Disconnected"
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#535 [08:09] <MetroNorthKiller> Hello I am trying to login to minecraft but I am getting failed to login: the authentication are currently down for maintnance yet I have friends who can login
#536 [08:09] <MetroNorthKiller> is there something I can do to fix it?
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#538 [08:11] <fish> i have a question about the place of minecraft in har disk?
#539 [08:11] <fish> hard disk sorry
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#545 [08:14] <SOFIBLAZE> I have a Problematic frame: # C [ig4dev32.dll+0x3e88] message
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#552 [08:14] <Andrio> ??> SOFIBLAZE GPU/Intel/IG4
#553 [08:14] <Absol> SOFIBLAZE: The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.
#554 [08:14] <Absol> SOFIBLAZE: For now, you can still play 1.7.2 or older versions of the game. See ?? launcher/change-version
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#560 [08:21] <SOFIBLAZE> Ok. How may I select the 1.7.2 vertion
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#568 [08:29] <cbice> Hello is anyone there?
#569 [08:29] * Rabi [Rabi@notlogged] has joined #minecrafthelp
#570 [08:30] <cbice> hello
#571 [08:30] <Rabi> Hi
#572 [08:30] <cbice> Are you support?
#573 [08:30] <Rabi> This is Rabi
#574 [08:30] <cbice> yes, cab you help me with something?
#575 [08:30] <cbice> can*
#576 [08:31] <Rabi> I need your help for Minecraft pocket edition ver 4.5
#577 [08:31] <Rabi> can you help me on this please
#578 [08:31] <cbice> Rabi, I am not support
#579 [08:31] <cbice> Rabi I am looking for help myself haah
#580 [08:31] <Rabi> ohh , I understood
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#583 [08:33] <Rabi> are you from support team ?
#584 [08:33] * chowder [chowder@notlogged] has joined #minecrafthelp
#585 [08:34] <Rabi> Hi are your from support team?
#586 [08:34] <chowder> Hello I am newbie to lenux, I just installed mine craft how do I get it to run?
#587 [08:34] <chowder> I downloaded a jar something.
#588 [08:34] <Rabi> I just installed Mine
#589 [08:35] * Anzhelika|Away is now known as Anzhi
#590 [08:35] <chowder> ok could someone walk me through getting the fame up and running
#591 [08:35] <GreyVulpine> chowder - Terminal - java -jar ../path/to/minecraft.jar
#592 [08:35] <chowder> ok how do i get the terminal
#593 [08:35] <GreyVulpine> Seriously?
#594 [08:35] <Rabi> I just installed MineCraft pocket edition 4.5 in my tablet , but not opening program
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#597 [08:36] <chowder> ok well i can see no help here sorry , I was a window guy this is all new to me. forgot you invented the lenux system
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#600 [08:37] <Rabi> I just installed MineCraft pocket edition 4.5 in my tablet , but not opening , can anyone help me please
#601 [08:37] <Rabi> I just installed MineCraft pocket edition 4.5 in my tablet , but not opening , can anyone help me please
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#603 [08:38] <Rabi> I just installed MineCraft pocket edition 4.5 in my tablet , but not opening , can anyone help me please
#604 [08:40] <Rabi> I just installed MineCraft pocket edition 4.5 in my tablet , but not opening , can anyone help me please
#605 [08:40] <Rabi> I just installed MineCraft pocket edition 4.5 in my tablet , but not opening , can anyone help me please
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#619 [08:51] <HeyimEmazing> Hey, my minecraft launchers has been crashing everytime it lauches. This started happening when i updated my laptop to Windows 10. heres my DixDiag link http://paste.ubuntu.com/17030580/
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#622 [08:53] <Rabi> I just installed MineCraft pocket edition 4.5 in my tablet , but not opening , can anyone help me please
#623 [08:54] <HeyimEmazing> Hey, my minecraft launchers has been crashing everytime it lauches. This started happening when i updated my laptop to Windows 10. heres my DixDiag link http://paste.ubuntu.com/17030580/
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#628 [08:56] <HeyimEmazing> Hey, my minecraft launchers has been crashing everytime it lauches. This started happening when i updated my laptop to Windows 10. heres my DixDiag link http://paste.ubuntu.com/17030580/
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#631 [08:57] <HeyimEmazing> can someone please answer me?
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#633 [08:58] <HeyimEmazing> SOMEONE ANSWER MEEE
#634 [09:01] <HeyimEmazing> you are all inactive cunts
#635 [09:01] <Absol> HeyimEmazing: Please keep it civil
#636 [09:01] <HeyimEmazing> well if you helped me
#637 [09:01] <HeyimEmazing> Hey, my minecraft launchers has been crashing everytime it lauches. This started happening when i updated my laptop to Windows 10. heres my DixDiag link http://paste.ubuntu.com/17030580/
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#647 [09:11] <SeanATD> Hello, I have already redeemed my copy of Windows 10 Minecraft, but I had to restore my computer. Is there a way to get it back?
#648 [09:11] * Emptrickshots [Emptrickshots@notlogged] has joined #minecrafthelp
#649 [09:11] <GreyVulpine> Yes, just simply log back into your microsoft account
#650 [09:11] * ItzBaca [ItzBaca@notlogged] has joined #minecrafthelp
#651 [09:12] <SeanATD> Is there an area I can find it at?
#652 [09:12] <Emptrickshots> Does anyone know how to fix this syncing on mine
#653 [09:12] <GreyVulpine> On the windows store
#654 [09:12] <Emptrickshots> Minecraft xbox one
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#660 [09:16] <Total_Domination> help, i cant change my minecraft skin
#661 [09:16] * donald179 [donald179@notlogged] has quit. (Client Quit)
#662 [09:16] <Total_Domination> i did put correct info. in the verification, but still i can't
#663 [09:17] <Total_Domination> I hate this. u suck
#664 [09:18] * Izzy [Izzy@notlogged] has joined #minecrafthelp
#665 [09:20] <Izzy> Minecraft isn't launching
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#671 [09:23] <Izzy> minecraft isn't launching it says "A fatal error has been detected by the Java Runtime Environment"
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#675 [09:27] <Lavpreet> http://paste.ubuntu.com/17032083/
#676 [09:27] <Izzy> http://paste.ubuntu.com/17031813/
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#680 [09:30] <Izzy> SOME ONE HELP ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1\
#681 [09:30] <ItzBaca> i just get crash reports , pls help ?
#682 [09:30] <ItzBaca> when i try opening minecraft btw
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#685 [09:31] <ItzBaca> anyone here ?
#686 [09:31] * luislatoro [luislatoro@notlogged] has quit. (Ping timeout: 195 seconds)
#687 [09:32] <cbice> me but I am not support
#688 [09:32] <cbice> Anyone who can help?
#689 [09:34] <donald179_> anyone?
#690 [09:35] <ItzBaca> .
#691 [09:36] <donald179_> i am at the right place ?
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#693 [09:36] <cbice> I have a problem with connecting to an ip adress. Every time I try to connect to my friends realm, it sends me to a 1.9.2 server which is not his
#694 [09:37] <donald179_> i cant even start upp minecraft
#695 [09:37] <donald179_> its just crashes
#696 [09:37] <cbice> reinstall it
#697 [09:37] * keksn [keksn@notlogged] has joined #minecrafthelp
#698 [09:37] <cbice> then run it as administrater
#699 [09:37] <donald179_> tryd
#700 [09:37] <keksn> http://paste.ubuntu.com/17032464/
#701 [09:37] <keksn> can someone help me with this
#702 [09:38] <cbice> no supports online
#703 [09:38] <donald179_> idk hope so
#704 [09:38] <cbice> No, there are zero online atm
#705 [09:38] <cbice> Soo
#706 [09:38] <donald179_> wtf
#707 [09:38] <donald179_> what we gonna do then...
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#711 [09:39] <donald179_> sry but is it anyone here like support or anything
#712 [09:40] * matheusvareschi [matheusvareschi@notlogged] has quit. (Client Quit)
#713 [09:40] <donald179_> ok i wil come back later then
#714 [09:40] <donald179_> ok i wil come back later then
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#718 [09:41] <CelopanYT> Hi guys!
#719 [09:41] <donald179> hey need help with why i cant even open minecraft it just crahes when i try open anyone could help me ?
#720 [09:42] <CelopanYT> Follow me on Twitter @CelopanYT and I will help you.
#721 [09:42] <donald179> a support wouldent have said that
#722 [09:42] <donald179> and i am not following u
#723 [09:43] <CelopanYT> ok
#724 [09:43] <CelopanYT> ok
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#730 [09:47] <revoichy> I am a first time Minecraft user, just registered 30 min ago. I have a issue with "Pixel format not accelerated"
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#736 [09:50] <freasen> hello
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#743 [09:55] <revoichy_> I am a first time Minecraft user, just registered 30 min ago. I have a issue with "Pixel format not accelerated"
#744 [09:56] <tyteen4a03> ??> revoichy_ win/dxdiag
#745 [09:56] <Absol> revoichy_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#753 [10:03] <Dcortes777> http://paste.ubuntu.com/17033339/
#754 [10:04] * ada_ [ada_@notlogged] has joined #minecrafthelp
#755 [10:05] <Dcortes777> I got a problem to run minecraft, when I get in there the app put crash report
#756 [10:05] <Dcortes777> http://paste.ubuntu.com/17033339/
#757 [10:06] <ada_> I just installed Minecraft, and it's crashing, saying "Pixel format not accelerated" -- can anyone help me?
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#760 [10:08] <ada_> hello?
#761 [10:09] <tyteen4a03> ??> ada_ win/dxdiag
#762 [10:09] <Absol> ada_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#764 [10:11] <ada_> Here's my dxdiag: https://dl.dropboxusercontent.com/u/1022997/DxDiag.txt
#765 [10:11] <ada_> Any help is appreciated. I already (I think) updated my Intel video driver...
#766 [10:12] <tyteen4a03> ada_: your GPU is too old for Minecraft
#767 [10:12] <ada_> What is are the minimum requirements?
#768 [10:12] <tyteen4a03> ??> ada_ requirements
#769 [10:12] <Absol> ada_: Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
#770 [10:14] <ada_> Got it. Well, I just paid for it on my desktop. I'll try it on my laptop. Can I transfer the purchase/software to the different system?
#771 [10:15] <tyteen4a03> ada_: you can play Minecraft on any compatible PCs with your account
#772 [10:15] <tyteen4a03> ada_: the worlds however will not transfer automatically
#773 [10:18] <ada_> Do we think a laptop with these specs will run the software? https://dl.dropboxusercontent.com/u/1022997/DxDiag.txt
#774 [10:18] <tyteen4a03> ada_: it should run, but since it's an integrated GPU, performance will suffer
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#776 [10:19] <ada_> Could I upgrade the GPU on my desktop, and if so, what would you recommend? I really appreciate the help!
#777 [10:20] <Kakkoii> What kind of desktop do you have?
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#780 [10:20] <tyteen4a03> ada_: a seond
#781 [10:20] <ada_> HP Compaq dc7900 Small Form Factor
#782 [10:21] <tyteen4a03> ada_: the model is 8 years old; you'd probably have better luck buying a new PC
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#786 [10:26] * Sam_Walkerfield [Sam_Walkerfield@notlogged] has joined #minecrafthelp
#787 [10:27] <Sam_Walkerfield> i've got this error: EXCEPTION_ACCESS_VIOLATION (0xc0000005)
#788 [10:27] <Sam_Walkerfield> how i can solve it?
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#790 [10:28] <princess-nyvia> Sam_Walkerfield: give me a second
#791 [10:28] <princess-nyvia> Do you have a dxdiag
#792 [10:29] <Sam_Walkerfield> what's that?
#793 [10:30] <princess-nyvia> Never mind, give me a moment
#794 [10:30] <Sam_Walkerfield> okay :)
#795 [10:32] <Sam_Walkerfield> every time I load a world suddenly appears that mistake
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#800 [10:43] <tyteen4a03> ??> Sam_Walkerfield launcher/crash-log
#801 [10:43] <Absol> Sam_Walkerfield: We need to see your crash log, which appears after a crash.
#802 [10:43] <Absol> Sam_Walkerfield: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#803 [10:44] <Sam_Walkerfield> okay
#804 [10:46] <Sam_Walkerfield> It's this? http://paste.ubuntu.com/17035124/
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#807 [10:48] <GreyVulpine> Sam_Walkerfield - Launch minecraft. Before heading into a game, go to Minecraft's options, then video options. Tell me what you have set for "Vsync", "Mipmapping", and "VBOs", as well as the chunk render distance.
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#809 [10:48] <Sam_Walkerfield> okay , give me a second
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#813 [10:51] <Sam_Walkerfield> Vsync on, VBOs off and i can't find mipmapping
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#815 [10:51] <GreyVulpine> Turn VBO on, then try minecraft
#816 [10:51] <Sam_Walkerfield> okay
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#818 [10:52] <Sam_Walkerfield> wow! it works
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#820 [10:53] <Sam_Walkerfield> thank you GreyVulpine!
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#824 [10:54] <Sam_Walkerfield> Bye to everyone and thank you :)
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#836 [10:58] <gabyta_gamer> g
#837 [10:59] <gabyta_gamer> gabyta_gamer
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#840 [11:01] <TalkyHD> hola
#841 [11:01] <TalkyHD> tengo un problema
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#845 [11:02] <ERA> hello
#846 [11:02] <ERA> help me
#847 [11:02] <ERA> java.lang.NullPointerException: group
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#854 [11:16] <JavaCrashGotMeDown> Good Morning folks! Both of my sons on different but identically spec'd laptops started getting a java error several weeks back. Seems to happen mostly when starting a new game or joining a server. # A fatal error has been detected by the Java Runtime Environment: # # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffb36325a3c, pid=6392, tid=6964 #
#855 [11:16] <JavaCrashGotMeDown> Checked online, but couldn't find anything. Uninstalled and reinstalled - did not affect it.
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#858 [11:18] <NsisDarke> hello
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#863 [11:22] <tyteen4a03> ??> JavaCrashGotMeDown paste
#864 [11:22] <Absol> JavaCrashGotMeDown: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#865 [11:22] <tyteen4a03> JavaCrashGotMeDown: can you paste the whole crash log onto Ubuntu Paste
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#874 [11:30] <dynamicrobin69> i can not log in to my account, i have went to the change password page but am not getting the email
#875 [11:31] <dynamicrobin69> can someone help me please
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#883 [11:38] <amb> we are having trouble starting the game. i am gatting an error sign saying that minecraft is down, but i am also getting a pop up saying that it is haveing trouble pulling up the graphics. i cant tell if it is on our end or yours.
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#896 [11:45] <isaruizo> hey
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#899 [11:46] <isaruizo> i need help with mi minecraft, and the graphics drivers, they said me to copy the link of ubuntu and i wanted you to help me in order to know the problem pleasee, http://paste.ubuntu.com/17037403/
#900 [11:48] <isaruizo> can someone help me ?
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#902 [11:51] <urielsalis> isaruizo, hi, one moment
#903 [11:51] <amb> is there anyone from the company to help
#904 [11:51] <urielsalis> ??> amb win/dxidafg
#905 [11:51] <urielsalis> ??> amb win/dxidag
#906 [11:51] <urielsalis> amb, nope, we are all volunteer
#907 [11:51] <Crafting_Mage> everytime i try and start a game - i get returned to the login screen
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#909 [11:51] <urielsalis> isaruizo, there are no drivers for your graphics card for Windows 10, downgradfe to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#910 [11:52] <urielsalis> Crafting_Mage, can you elaborate?
#911 [11:53] <amb> how do we down grade, my computer just updated its self
#912 [11:53] <urielsalis> ??> amb irc/multitask
#913 [11:53] <urielsalis> ??> amb irc/multitasking
#914 [11:53] <Absol> amb: In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
#915 [11:53] <urielsalis> ??> amb win/dxdiag
#916 [11:53] <Absol> amb: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#918 [11:54] <Crafting_Mage> Every time I press the "join sever" button it takes me to the login screen
#919 [11:54] <urielsalis> ??> Crafting_Mage launcher/crash
#920 [11:54] <urielsalis> ??> amb irc/multitasking-log
#921 [11:54] <urielsalis> ??> Crafting_Mage launcher/crash-log
#922 [11:54] <Absol> Crafting_Mage: We need to see your crash log, which appears after a crash.
#923 [11:54] <Absol> Crafting_Mage: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#936 [12:16] <Justin_> Hello, my minecraft won't launch and apprantly its because of a video driver, i tried to fix it so i followed the instructions, went on to intels site and downloaded their driver update utility, but when i tried to download a driver it failed for some reason.
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#938 [12:17] <Rikairchy> can you be a bit more vague
#939 [12:17] <urielsalis> Justin_, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#941 [12:18] <Justin_> im trying to download a graphics driver but it wont work
#942 [12:18] <Justin_> @urielsalis i already tried that
#943 [12:18] <Justin_> what do i do next?
#944 [12:18] <urielsalis> Justin_, you have a dxdiag?
#945 [12:18] * JavaCrashGotMeDown [JavaCrashGotMeDown@notlogged] has quit. (Ping timeout: 195 seconds)
#946 [12:18] <Justin_> yes
#947 [12:18] <urielsalis> Justin_, can you give me the link?
#948 [12:18] <Justin_> http://paste.ubuntu.com/17038850/
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#950 [12:19] <urielsalis> Justin_, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#951 [12:19] <Justin_> ok thanks
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#955 [12:20] <prayerofanubis> Hello, i have some trouble with finding wolfes in my survival mode, i have been searching in forests and ice biomes for hours but can't find a single wolf can someone help me out? And yes i have been setting up torches and stuff
#956 [12:21] <my2sisters69> hello, um I haven't played minecraft in a really long time. so when i went back to minecraft.net to and redownloaded it and tried to play it. it only gives me the option to play demo and I already tried all of the options thats the support page have given me
#957 [12:21] <urielsalis> prayerofanubis, wolfs are random, so you will have to search for a while for them, they seem to appear more in tundra biomes though
#958 [12:21] <urielsalis> my2sisters69, what is your username?
#959 [12:22] <my2sisters69> it's been my username for years
#960 [12:22] <my2sisters69> idk it's just fun
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#962 [12:22] <urielsalis> my2sisters69, I meant, which is your username?
#963 [12:22] <my2sisters69> oh lol
#964 [12:22] <my2sisters69> it's either my2sisters69 or darkmagicrocks
#965 [12:23] <my2sisters69> my first name on the account was darkmagicrocks
#966 [12:23] <my2sisters69> but then I changed it to my2sisters69
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#968 [12:23] <urielsalis> my2sisters69, can you go to account.mojang.com and tell me what games you see?
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#970 [12:24] <my2sisters69> it says My Games and import an old account, but I already did that
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#972 [12:24] <urielsalis> my2sisters69, it doesnt say Minecraft?
#973 [12:24] <my2sisters69> it says Import an old minecraft account?
#974 [12:24] <urielsalis> my2sisters69, then you will have to email Mojang
#975 [12:25] <urielsalis> ??> my2sisters69 mojang/email
#976 [12:25] <Absol> my2sisters69: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#977 [12:25] <Absol> my2sisters69: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#978 [12:25] <urielsalis> ??> my2sisters69 account/trans-id
#979 [12:25] <Absol> my2sisters69: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
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#981 [12:25] <ItzGomeKz> hola
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#984 [12:26] <ItzGomeKz> Español??
#985 [12:26] <urielsalis> ??> ItzGomeKz lang/es
#986 [12:26] <Absol> ItzGomeKz: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#987 [12:26] <ItzGomeKz> i have a problem
#988 [12:27] <ItzGomeKz> pixel format not acelerated
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#990 [12:27] <ItzGomeKz> http://paste.ubuntu.com/17039343/
#991 [12:27] <urielsalis> ItzGomeKz, download and install http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#992 [12:30] <ItzGomeKz> ok, I try
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#997 [12:31] <amb> i followed the instructions given to me and i am still unable to launch minecraft
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#999 [12:32] <Hunter813> I'm trying to download minecraft for my girlfriends son on my computer but it is telling me my drivers may be out of date
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#1006 [12:33] <my2sisters69> Hi, I just emailed mojang. So do I wait for them to respond now?
#1007 [12:33] <urielsalis> my2sisters69, yup
#1008 [12:33] <amb> @hunter813- did you just buy the program or are you trying to login
#1009 [12:33] <my2sisters69> cause I have proof that I was on minecraft and playing on a server
#1010 [12:33] <urielsalis> Hunter813, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1012 [12:34] <my2sisters69> I was banned form a server called mc.godworld
#1013 [12:34] <urielsalis> my2sisters69, servers manage themselves
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#1015 [12:36] <amb> urielsalis- i tried the website you suggested above and it was unsuccessful
#1016 [12:36] <urielsalis> amb, you are stuck?
#1017 [12:36] <ItzGomeKz> thaks urielsalis :D
#1018 [12:38] <amb> i followed it all the way to paste URL and then all i got was back to my text and the only button says convert to text
#1019 [12:38] <my2sisters69> urielsalis look http://minecraftservers.org/server/4 this is a site where you can vote for the server
#1020 [12:39] <my2sisters69> there is proof there I was playing on a minecraft server
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#1023 [12:42] <isaruizo> urielsalis thank you so much
#1024 [12:43] * urielsalis tips hat
#1024 [12:43] <urielsalis> amb, just give us the link that it takes you to
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#1028 [12:45] <prayerofanubis> <urielsalis> TY i went to the coldest part on my map and found 4 wolves! ty <3
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#1030 [12:47] * urielsalis tips hat
#1030 [12:47] <amb> http://paste.ubuntu.com/17038964/
#1031 [12:47] <urielsalis> amb, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
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#1034 [12:48] <amb> ok how do i get an new graphics card im not very computer savey
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#1036 [12:48] <urielsalis> amb, a computer shop should be able to help you decide one that fits your needs and budget
#1037 [12:49] <amb> ok thanks or is it easier to downgrade
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#1039 [12:49] <urielsalis> amb, its up to you
#1040 [12:49] <urielsalis> ??> amb win/downgrade
#1041 [12:49] <Absol> amb: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1056 [13:00] <amb> does anyone know when minecraft will upgrade to windows 10
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#1065 [13:06] <Guhhtuu_> help
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#1067 [13:06] <Guhhtuu_> yes
#1068 [13:06] <urielsalis> amb, it supports Windows 10
#1069 [13:06] <urielsalis> amb, your pc doesnt
#1070 [13:07] <urielsalis> Guhhtuu_, just ask
#1071 [13:07] <Guhhtuu_> no my windows the 7
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#1074 [13:07] <Guhhtuu_> my minecraft no conect
#1075 [13:08] <urielsalis> Guhhtuu_, can you be more specific?
#1076 [13:09] <Guhhtuu_> I logged in and giving this error
#1077 [13:10] <urielsalis> Guhhtuu_, what error?
#1078 [13:11] <Guhhtuu_> I do not know, but when you press it indicates that detected an error
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#1081 [13:11] <randell> que pasa
#1082 [13:12] <Guhhtuu_> your speak Portuguese
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#1085 [13:13] <Guhhtuu_> ?????????????
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#1105 [13:30] <fridayboycool> I can't launch minecraft on Windows 10
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#1107 [13:30] <urielsalis> fridayboycool, what happens when you try?
#1108 [13:31] <fridayboycool> I get the pixel format not accelerated thing
#1109 [13:31] <urielsalis> fridayboycool, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1111 [13:31] <fridayboycool> I tried and it didn't work
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#1113 [13:32] <jan> ee
#1114 [13:32] <jan> e
#1115 [13:32] <jan> ee
#1116 [13:32] <jan> e
#1117 [13:32] <jan> e
#1118 [13:32] * Absol kicked jan from #minecrafthelp (Reason: an :Stop spamming)
#1119 [13:32] <urielsalis> fridayboycool, can you give me the link?
#1120 [13:33] <jhunter> when trying to run minercaft 1.9.4 it just crashes saying minecraft cant run
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#1123 [13:34] <urielsalis> ??> jhunter launcher/crash
#1124 [13:34] <urielsalis> ??> jhunter launcher/crash
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#1127 [13:34] <jhunter> you want reportfile?
#1128 [13:35] <urielsalis> ??> jhunter launcher/crash-log
#1129 [13:35] <Absol> jhunter: We need to see your crash log, which appears after a crash.
#1130 [13:35] <Absol> jhunter: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1131 [13:35] <urielsalis> jhunter, yup, in paste.ubuntu.com
#1132 [13:35] * fridayboycool [fridayboycool@notlogged] has quit. (Ping timeout: 195 seconds)
#1133 [13:36] <jhunter> ---- Minecraft Crash Report ---- // I'm sorry, Dave. Time: 6/5/16 2:32 PM Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:3
#1134 [13:36] <urielsalis> jhunter, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1138 [13:37] <jhunter> sorry here it is http://paste.ubuntu.com/17042364/
#1139 [13:38] <urielsalis> jhunter, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1143 [13:42] <jhunter> here you go http://paste.ubuntu.com/17042516/
#1144 [13:42] <urielsalis> jhunter, there are no drivers for your graphics card for Windows 10, downgrade to Windows 8.1 or get a new graphics card(if you have a desktop pc) or play in another pc
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#1149 [13:47] <jhunter> how can i downgrade to windows 8.1?
#1150 [13:47] <urielsalis> ??> jhunter downgrade
#1151 [13:47] <urielsalis> ??> jhunter win/downgrade
#1152 [13:47] <Absol> jhunter: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1155 [13:49] <ahmed> windes
#1156 [13:49] <ahmed> jgutnhhgrhiugrnggjetji5uergjhg
#1157 [13:49] <ahmed> gutioglg
#1158 [13:49] <ahmed> jkrhiotuikb
#1159 [13:49] <ahmed> iumEkWWW
#1160 [13:50] <ahmed> ]-jk3hj
#1161 [13:50] <ahmed> ZXC
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#1164 [13:52] <Silber> hello
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#1168 [13:53] <Silber> hello ?
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#1170 [13:53] <Silber> http://paste.ubuntu.com/17042860/
#1171 [13:54] <Silber> someone has my drives?
#1172 [13:54] <urielsalis> Silber, download and install http://www.nvidia.com/Download/driverResults.aspx/99994/en-us
#1173 [13:54] <Silber> tanks
#1174 [13:56] <Panda16LP> http://paste.ubuntu.com/17042807/
#1175 [13:56] <Panda16LP> I need drives for update
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#1179 [14:00] <SuperSander8> Hi , I get all the time an error message minecraft 1.9 that says I have my grapic driver at work but I can not for the driver updates, what should I do to solve it?
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#1182 [14:01] <SuperSander8> Hi , I get all the time an error message minecraft 1.9 that says I need to update my grapic driver but I have no updates to the driver what should I do to solve it?
#1183 [14:02] <Panda16LP> I have the same Problem. I dont know how i solve it
#1184 [14:03] <SuperSander8> it is really anoying i just want to play minecraft
#1185 [14:04] <Panda16LP> has someone drives forme http://paste.ubuntu.com/17042807/
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#1187 [14:05] <SuperSander8> what should i dot with that page? i dont know mutch about computers
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#1190 [14:07] <Connman700> I get this message when I try to run minecraft 1.9.4 :
#1191 [14:08] <Connman700> Error occurred during initialization of VM Could not reserve enough space for 2097152KB object heap Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
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#1193 [14:08] <SuperSander8> k need to slove the driver update eror
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#1202 [14:11] <Connman700> Hello can any body help me?
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#1204 [14:13] <Connman700> I cant change how much ram minecraft uses without getting this error: Error occurred during initialization of VM Could not reserve enough space for 2097152KB object heap Java HotSpot(TM) Client VM warning: Using incremental CMS is deprecated and will likely be removed in a future release
#1205 [14:14] <SuperSander8> try to run mincraft 1.9 and see if you get the same error
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#1207 [14:15] <Cyndaquil> Hello
#1208 [14:15] <Connman700> ok ill try sander
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#1213 [14:17] <needhelp> Hi all i need help plz
#1214 [14:17] <needhelp> is there anyone online ?
#1215 [14:17] <SuperSander8> yes
#1216 [14:17] <SuperSander8> whats wrong?
#1217 [14:18] <needhelp> i had an old account but now it dosent work anymore and i dont want to pay again for the game
#1218 [14:18] <Connman700> sander it didnt work i tried 1.9 same problem
#1219 [14:18] <needhelp> looks like everything has been deleted
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#1224 [14:19] <SuperSander8> oh thats wierd... maby you should try to search on internet I can not help
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#1227 [14:20] <fridayboycool> Minecraft doesn't work on Windows 10. Here's my DxDiag Thing: http://paste.ubuntu.com/17041545/
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#1229 [14:21] <urielsalis> fridayboycool, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#1230 [14:22] <fridayboycool> Ok.
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#1232 [14:22] <SuperSander8> urielsalis can you help me i need to update my drivers to run mincraft but there are no updates for my driver what should i do?
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#1236 [14:23] <urielsalis> SuperSander8, you have a dxdiag?
#1237 [14:23] <SuperSander8> yes
#1238 [14:23] <urielsalis> SuperSander8, can you give me the link?
#1239 [14:23] <SuperSander8> its in dutch btw
#1240 [14:23] <Schechefter> I just downloaded minecraft and i keep getting an error message that says
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#1242 [14:23] <Schechefter> "Unable to start minecraft runtime environment"
#1243 [14:23] <SuperSander8> http://paste.ubuntu.com/17043057/ but here is it anyways
#1244 [14:24] <urielsalis> SuperSander8, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#1245 [14:24] <Schechefter> i've tried uninstalling and reinstalling like it says but nothing happens
#1246 [14:24] <urielsalis> Schechefter, can you try with the alternate launcher?
#1247 [14:24] <Schechefter> how do i do that?
#1248 [14:24] <SuperSander8> urielsalis does i work when i buy a new video card?
#1249 [14:24] <Schechefter> found it, let me try
#1250 [14:25] <urielsalis> SuperSander8, a computer shop should help you with that
#1251 [14:25] <SuperSander8> okay
#1252 [14:25] <SuperSander8> thanks anyways!
#1253 [14:26] * urielsalis tips hat
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#1255 [14:27] <Ravi> Hello!
#1256 [14:27] <Ravi> I am in need of help
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#1262 [14:28] <urielsalis> Ravi, just ask
#1263 [14:28] <Ravi> I recently tried to use mineraft.msi on Windows 10 and whenever I click play
#1264 [14:29] * rob is now known as Guest66508
#1265 [14:29] <Ravi> It says Pixel format not accelerated
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#1267 [14:29] <Guest66508> i just setup minecraftw windows 10 and need to use my account how do I do sl
#1268 [14:29] * SuperSander8 [SuperSander8@notlogged] has quit. (Ping timeout: 195 seconds)
#1269 [14:29] <Ravi> here is my dxdiag report. http://paste.ubuntu.com/17044191/
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#1272 [14:31] <Ravi> and here is my minecraft crash report.
#1273 [14:31] <Ravi> http://paste.ubuntu.com/17044316/
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#1275 [14:32] <urielsalis> Ravi, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1276 [14:32] <Stone> Hello - I am currently unable to connect to any Minecraft Multiplayer Servers or load any Singleplayer worlds.
#1277 [14:32] <urielsalis> Stone, Go to Options(under Multiplayer), video settings and make sure VBO and Vsync are on
#1278 [14:32] <Ravi> Uriel, I already did that
#1279 [14:32] <Stone> urielsalis - Thank you, I'll try that now
#1280 [14:33] <Ravi> here is my dxdiag report. http://paste.ubuntu.com/17044191/
#1281 [14:35] <urielsalis> Ravi, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#1282 [14:35] <Stone> urielsalis - Unfortunately turning VSync and VBOs did not fix the problem. I am still unable to connect to servers or load worlds.
#1283 [14:35] <urielsalis> ??> Stone launcher/crash-log
#1284 [14:35] <Absol> Stone: We need to see your crash log, which appears after a crash.
#1285 [14:35] <Absol> Stone: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1286 [14:36] <Stone> Right, I'm loading Ubuntu now. It'll be just a moment.
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#1289 [14:37] <Ravi> will minecraft work when I downgrade?
#1290 [14:37] <Stone> Alright, Absol - Here's the link: http://paste.ubuntu.com/17044500/
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#1292 [14:38] <mendescarol> manicreft
#1293 [14:38] <urielsalis> Stone, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1294 [14:38] <Stone> Alright, thanks, urielsalis, I'm going there now
#1295 [14:39] <mendescarol> ajuda
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#1297 [14:40] <urielsalis> Stone, when you are back, what antivirus you have?
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#1300 [14:42] <Stone> urielsalis - Last time I had this issue, I think I had McAfee. Since then I've uninstalled that and I now use Windows Defender, which is the default antivirus for Windows Computers, I think.
#1301 [14:42] <Stone> Here's the link to my DxDiag file - http://paste.ubuntu.com/17044626/
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#1303 [14:42] <urielsalis> ??> Stone av/mcafee/uninstall
#1304 [14:42] <Absol> Stone: To completely uninstall McAfee products, use this tool: http://us.mcafee.com/apps/supporttools/mcpr/mcpr.asp
#1305 [14:42] <Maikel_> Help,
#1306 [14:42] <Maikel_> Please.
#1307 [14:42] <Stone> You may misunderstand me.
#1308 [14:42] <urielsalis> Stone, you have to run that tool to fully uninstall mcafee
#1309 [14:42] <Stone> I have already uninstalled McAfee
#1310 [14:43] <Stone> Last time I had this issue, which was months ago, I completely uninstalled McAfee and that solved the issue.
#1311 [14:43] <Maikel_> any Mojang person here ?
#1312 [14:43] <urielsalis> Stone, can you try running that tool?
#1313 [14:43] <urielsalis> Stone, can you try running that tool?
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#1315 [14:43] <urielsalis> Stone, mcafee sometimes leaves crap around when you uninstall it without that tool
#1316 [14:43] <Stone> Alright, I'll try that
#1317 [14:44] <Stone> My computer just downloaded a file called "MCPR.exe" - is this correct?
#1318 [14:44] <urielsalis> Stone, yup
#1319 [14:44] <urielsalis> Stone, run that
#1320 [14:45] <Stone> Right, I've activated it.. I don't see a window yet. When will I know that it's finished?
#1321 [14:45] <Stone> Oh nevermind xD
#1322 [14:46] <Stone> Wow.
#1323 [14:46] <Stone> Yep, McAfee did apparently leave crap behind
#1324 [14:47] <Stone> I just looked in "Add/Remove Programs".. I've apparently still got McAfee Central and McAfee Virtual Technician
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#1328 [14:48] <Stone> Alright, I've manually deleted those two items.. I'm going to run the file you sent me now, but it says I'll have to reboot after it's done.
#1329 [14:48] <Stone> I'll try to join back as Stone.
#1330 [14:48] <Stone> Be back soon
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#1338 [14:54] <We> 😀😭😭😭😭😭😭😭😭😭😭😭😭😭😭😀
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#1345 [15:07] <coltinb> http://paste.ubuntu.com/17045289/ i need to update my pixel drive i think
#1346 [15:08] <mattym> coltinb, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#1348 [15:08] <coltinb> ok thank you
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#1350 [15:09] <justin_> hey guys, im having trouble with getting my minecraft game to satr can you help me? heres a link to my dxdiag http://paste.ubuntu.com/17045273/
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#1354 [15:13] <justin_> hello?
#1355 [15:14] <mattym> justin_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1356 [15:14] <justin_> alright, thanks
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#1365 [15:17] <MagFrag> Hey, I've been having trouble logging into a 3rd-party program (Technic), due to invalid credentials. It has been 24+ hours since I last tried. What should I do?
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#1367 [15:17] <urielsalis> MagFrag, does it work with minecraft.net?
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#1370 [15:18] <MagFrag> Yes, it does work on Minecraft.net.
#1371 [15:18] <urielsalis> MagFrag, then its a issue with Technic, nothing we can do here
#1372 [15:18] <MagFrag> Ok. Thanks anyways.
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#1381 [15:24] <Simple_Crafter> i need help my Minecraft launcher is always crashing.... because of my graphig card does anyone no wat i need to do?
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#1383 [15:27] <TacticalTraq> I Forgot My Alt Accounts Password But I Also Forgot Its "Favorite Resturant Quiestion"
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#1385 [15:28] <Simple_Crafter> i think you can reset the question
#1386 [15:28] <TacticalTraq> How
#1387 [15:29] <Simple_Crafter> i dont realy now doesnt has it a reset button?
#1388 [15:29] <TacticalTraq> Nope
#1389 [15:29] <TacticalTraq> I Forgot The Password
#1390 [15:29] <Simple_Crafter> from the email to?
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#1392 [15:29] <TacticalTraq> And I Know 2 Out Of The 3 Questions
#1393 [15:29] * Ciotto_ [Ciotto_@notlogged] has joined #minecrafthelp
#1394 [15:30] <TacticalTraq> But I Cant Log In Without The Last one
#1395 [15:30] <TacticalTraq> Gtg
#1396 [15:30] <TacticalTraq> Bye
#1397 [15:30] <TacticalTraq> Thanks Anyways
#1398 [15:30] <Simple_Crafter> bye
#1399 [15:30] <Simple_Crafter> np
#1400 [15:30] <Simple_Crafter> np
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#1402 [15:34] <Ciotto_> I logged in minecraft.net with my Mojang account and if I go in "Profile"...it appears this written:It looks like you don’t own Minecraft for PC/Mac. Buy it here!
#1403 [15:34] * TacticalTraq [TacticalTraq@notlogged] has quit. (Ping timeout: 195 seconds)
#1404 [15:34] <Ciotto_> I want to change my skin
#1405 [15:34] <Ciotto_> But I can't
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#1407 [15:36] <alexjw90> hello
#1408 [15:36] <Ciotto_> hi xD
#1409 [15:36] <alexjw90> does anyone know if you can create a personal server for the windows 10 beta version 0.14.3?
#1410 [15:37] <alexjw90> trying to create something for my friends and i to play in
#1411 [15:40] <Ciotto_> nope
#1412 [15:40] <Ciotto_> try to search on youtube
#1413 [15:40] <Ciotto_> :D
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#1415 [15:41] <Ciotto_> I logged in minecraft.net with my Mojang account and if I go in "Profile"...it appears this written:"It looks like you don’t own Minecraft for PC/Mac. Buy it here!"How can I change my skin?
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#1417 [15:42] <alexjw90> ive been searching for a few days... nothing is really working unfortunatly
#1418 [15:42] <alexjw90> i was able ot get it set up for the pc version but not the pocket version
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#1420 [15:49] <alexjw90> hey i just got it
#1421 [15:49] <alexjw90> turns out the .phar wasnt up to date
#1422 [15:49] <alexjw90> pocketmine needed 0.14.3 phar
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#1425 [15:56] <hi> it won't let me reset my security questions.
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#1435 [16:08] <Stone> Hey - Sorry about that, I got busy with some other things.
#1436 [16:09] <Stone> I used the program that was sent to me (the program that uninstalls McAfee) and I ran it. However, that didn't fix the problem.
#1437 [16:09] <Stone> Any ideas as to what could still be the problem?
#1438 [16:10] <Stone> Absol? urielsalis?
#1439 [16:11] <Anna> ?? Stone bot
#1440 [16:12] <Anna> ??> Stone bot
#1441 [16:12] <Absol> Stone: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#1442 [16:12] <Stone> What? xD
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#1444 [16:12] <Anna> Stone: what message do you get when you run minecraft now?
#1445 [16:12] <Stone> Anna - I still get the java.lang.NullPointerException: group error when I try to join a server.
#1446 [16:12] <Stone> As for singleplayer worlds, the game just freezes up and I have to shut it off manually.
#1447 [16:13] <Stone> I don't really get an error when I LOAD the game, just when I try to join a server.
#1448 [16:13] <Anna> And McAfee is 100% uninstalled using the tool given before?
#1449 [16:13] <Stone> Should be.
#1450 [16:13] <Stone> I went into the Add/Remove Programs section before running it and made sure everything related to McAfee was gone
#1451 [16:13] <Anna> Any other antivirus or firewall programs?
#1452 [16:14] <Stone> My computer runs Windows Defender, I don't think I use anything else.
#1453 [16:14] <Stone> I think Windows Defender is the default
#1454 [16:14] <Anna> Hm. Could try turning that off and trying minecraft
#1455 [16:15] <Stone> I'll try that, not sure how though xD
#1456 [16:15] <Anna> Other than that I'm not quite sure what could be causing it besides McAfee if it is still there. Someone else here might known though
#1457 [16:15] <urielsalis> ??> Stone tools/hjt
#1458 [16:15] <Absol> Stone: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1459 [16:15] <Absol> Stone: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1460 [16:16] <Anna> Ah, forgot about HijackThis
#1461 [16:16] <Stone> I don't think I have that. Should I look for it?
#1462 [16:17] <Anna> Use the link Absol just gave you
#1463 [16:17] <Stone> Oh, about scanning.. Windows Defender says it scanned my computer this morning.
#1464 [16:18] <Stone> Well, I don't have too much time now. I'll look into it later; earlier I said I'd come back, so I wanted to check in real quick.
#1465 [16:18] <Stone> I'll copy the link, and I'll make sure to look into the settings for Windows Defender. It could be blocking connection to Minecraft somehow
#1466 [16:18] <Stone> Thanks for your time! :)
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#1478 [16:42] <monkeyclaw950> hi
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#1483 [16:49] <FatalError> hi, im having a fatal error, could you help me? http://pastebin.com/TTL3f2tM
#1484 [16:49] <Addy> Addy i need help
#1485 [16:49] <Addy> my minecraft keeps saying that it crashed
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#1487 [16:50] <FatalError> Give your dxdiag info and an admin will help
#1488 [16:50] <FatalError> addy
#1489 [16:50] <Addy> i tried that it didnt work
#1490 [16:51] <FatalError> okay ill help you
#1491 [16:51] <Addy> thanks so so much
#1492 [16:51] <lockedout> the password reset doesnt send me an email. tried several times.
#1493 [16:51] <FatalError> okay, click on the windows button and r at the same time addy
#1494 [16:51] <Addy> done
#1495 [16:51] <Anna> ??> Addy launcher/crash-log
#1496 [16:52] <Absol> Addy: We need to see your crash log, which appears after a crash.
#1497 [16:52] <Absol> Addy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1499 [16:52] <FatalError> okay, type dxdiag
#1500 [16:52] <FatalError> addy
#1501 [16:52] <Anna> FatalError: mind using a paste.ubuntu.com link for the dxdiag?
#1502 [16:52] <FatalError> kay anna
#1503 [16:52] <Anna> FatalError: might not be the same issue
#1504 [16:52] <danny_> http://paste.ubuntu.com/17048094/ i cant play minecraft it says somthings outdated
#1505 [16:52] <Anna> Addy: follow the instructions Absol said
#1506 [16:53] <Anna> danny_: one moment
#1507 [16:53] <Addy> one person at a time.
#1508 [16:53] <Anna> Addy: I'm fine with multiple
#1509 [16:53] <Addy> ok
#1510 [16:54] <Anna> danny_: there are no drivers for your comouter on windows 10. You would need to downgrade to windows 7 or use a different computer
#1511 [16:54] <Addy> what do i do next
#1512 [16:54] <Anna> Addy: what is your crash report? pixelformat?
#1513 [16:54] <danny_> how do i downgrade?
#1514 [16:54] <Anna> danny_: did you upgrade recently?
#1515 [16:54] <danny_> not to recently
#1516 [16:54] <danny_> probally a month or so ago
#1517 [16:55] <FatalError> http://paste.ubuntu.com/17048173/ here anna
#1518 [16:55] <Anna> if within a month:
#1519 [16:55] <Anna> ??> danny_ win/downgrade
#1520 [16:55] <Absol> danny_: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1521 [16:55] <danny_> thanks
#1522 [16:55] <Addy> i am leaving
#1523 [16:55] <Anna> Addy: why?
#1524 [16:55] <Anna> FatalError: one moment
#1525 [16:56] <Anna> FatalError: download and install: https://downloadcenter.intel.com/download/25951/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
#1526 [16:56] <Addy> because i stil dont know what to do
#1527 [16:56] <Anna> Addy: me and Absol told you what to do
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#1530 [16:56] <Anna> ??> Addy launcher/crash-log
#1531 [16:56] <Absol> Addy: We need to see your crash log, which appears after a crash.
#1532 [16:56] <Absol> Addy: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1534 [16:57] <Addy> no thanks i will ask my mom or someone else but thanks anyway
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#1536 [16:57] <Anna> Ok?
#1537 [16:58] <lockedout> having trouble reseting password. the password reset doesnt send me an email. tried several times.
#1538 [16:58] <Anna> lockedout: sure you have the correct email?
#1539 [16:58] <lockedout> yes
#1540 [16:58] <Anna> checked spam or junk folders?
#1541 [16:58] <Anna> refreshed inbox etc?
#1542 [16:59] <lockedout> all of that. still no email.
#1543 [17:00] <Anna> And you had got the original emails or past reset emails on that email?
#1544 [17:00] <lockedout> yes
#1545 [17:01] <Anna> No email about email changes?
#1546 [17:01] <Anna> Hm. Does it happen to be a hotmail?
#1547 [17:01] <lockedout> no. its a gmail account.
#1548 [17:02] <Anna> What is your username?
#1549 [17:03] <lockedout> froglegg@gmail.com
#1550 [17:03] <Anna> I said username, poease don't share emails here
#1551 [17:03] <Anna> *please.
#1552 [17:03] <lockedout> i log in with my email
#1553 [17:03] <Anna> Still
#1554 [17:04] <Anna> Anyway not sure if we can help with that issue. You may have to email mojang
#1555 [17:04] <Anna> ??> lockedout mojang/email
#1556 [17:05] <Absol> lockedout: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1557 [17:05] <Absol> lockedout: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1558 [17:06] <lockedout> thank you
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#1565 [17:26] <MWA> http://paste.ubuntu.com/17048953/
#1566 [17:27] <MWA> I downloaded Minecraft on my new Windows 10 computer and it wouldn't work
#1567 [17:28] <MWA> I downloaded the wndows 10 version afterwards and it was the xbox version, is this the correct version to play on W10?
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#1574 [17:44] <NYBoss00> so, i have a problem with the pixels not accelerated and need a fix, i have windows 10 and a few year old commputer, here is a link to my dxdiag http://paste.ubuntu.com/17049349/
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#1579 [17:45] <NYBoss00> so, i have a problem with the pixels not accelerated and need a fix, i have windows 10 and a few year old commputer, here is a link to my dxdiag http://paste.ubuntu.com/17049349/
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#1582 [17:57] <Meeseeks> My wife created accounts for two of my kids but she can't remember what email addresses she used. Is there an easy way to figure them out?
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#1589 [18:00] <EmirhanArslan> can you help me
#1590 [18:00] <CaptLantern> Can anyone explain villager breeding to me? I got two to breed last night but I'm wondering how much food they need before they will start breeding again.
#1591 [18:01] <EmirhanArslan> ---- Minecraft Crash Report ---- // Oops. Time: 06-06-16 01:00 Description: Updating screen events java.lang.IndexOutOfBoundsException: Index: 51, Size: 45 at java.util.ArrayList.rangeCheck(ArrayList.java:653) at java.util.ArrayList.get(ArrayList.java:429) at xi.a(SourceFile:298) at bda.a(SourceFile:368) at ayl.a(SourceFile:515) at ayl.b(SourceFile:539) at ayl.a(SourceFile:524) at axu.l(SourceFile:428) at axu.p(
#1592 [18:01] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1593 [18:01] <EmirhanArslan> http://pastebin.com/aidVg3ER
#1594 [18:01] <EmirhanArslan> help me admin
#1595 [18:02] <EmirhanArslan> can somebody help me plzz
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#1599 [18:04] <MaxCrRuTerYT> my minecraft has crashed what do i need
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#1602 [18:06] <Kirito> ??> MaxCrRuTerYT launcher/crash-log
#1603 [18:06] <Absol> MaxCrRuTerYT: We need to see your crash log, which appears after a crash.
#1604 [18:06] <Absol> MaxCrRuTerYT: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#1611 [18:18] <vincent> how do you fix pixel format not accelerated without knowing the manufactuer
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#1614 [18:20] <vincent> my manufacturer says n/a
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#1616 [18:22] <KittyGurl9001> Hi. My Minecraft launcher fails to run. I get a "Pixel Format Not Accelerated" issue. I have tried to update my video driver, but the update failed with an "unknown error". My dxdiag output is at http://paste.ubuntu.com/17050087/
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#1622 [18:38] <vincent> hello again. my minecraft just crashed and it said my launcher failed and says pixel format not accelerated. i have followed the directions but my manufacturer says n/a. i dont know which one to use. please help
#1623 [18:39] * EmerySteve [EmerySteve@notlogged] has joined #minecrafthelp
#1624 [18:40] <EmerySteve> I am having problems launching Minecraft for the first time. I have followed all the steps but still getting errors. Can someone please help?
#1625 [18:43] <EmerySteve> http://paste.ubuntu.com/17050678/
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#1627 [18:44] <batman_> hi
#1628 [18:44] <EmerySteve> hi
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#1631 [18:48] <webrosc> EmerySteve, download and install the catalyst software suite here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#1632 [18:51] <EmerySteve> Thank you trying it now
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#1634 [18:54] <Matthew_> My minecraft says the pixel format isn't accelerated
#1635 [18:54] <Matthew_> http://paste.ubuntu.com/17051029/
#1636 [18:55] <webrosc> Matthew_, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#1637 [18:56] <Matthew_> how do i downgrade a computer
#1638 [18:57] <EmerySteve> Thank you so much Webrosc everything is working now. Much appreciated
#1639 [18:57] * webrosc tips hat
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#1644 [19:08] <batmat> i need help for this: Lack of updated graphics drivers.. I did the whole process and and I was sent here . I need to know what should I do PLS
#1645 [19:08] <webrosc> dxdiag log link?
#1646 [19:09] <batmat> yes?? I only speak a little English so be patient PLS
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#1649 [19:12] <batmat> Hello? can anybody help me. I will come LATER.... I have to do... but HELP ME i need answeres I'll leave the open page
#1650 [19:12] <webrosc> ??> batmat win/dxdiag
#1651 [19:12] <Absol> batmat: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1652 [19:13] <batmat> I already did that
#1653 [19:13] <webrosc> then post the link you have
#1654 [19:13] <batmat> what link? PLS
#1655 [19:14] <webrosc> the link you got from following the page Absol linked
#1656 [19:14] <batmat> Wait for a few minutes I'm going to take a shower but i need ANSWERS.
#1657 [19:26] * Superminer5114 [Superminer5114@notlogged] has joined #minecrafthelp
#1658 [19:26] <Superminer5114> HELP
#1659 [19:26] <Superminer5114> TPLS SUM ONE
#1660 [19:27] <Superminer5114> PLS*
#1661 [19:27] <Superminer5114> I FORGOT MY SECURITY QUESTIONS
#1662 [19:27] <webrosc> no need to shout
#1663 [19:27] <Superminer5114> srry
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#1665 [19:28] <webrosc> o.O
#1666 [19:28] <webrosc> am i scaring people away?
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#1674 [19:44] * fisz92 [fisz92@notlogged] has joined #minecrafthelp
#1675 [19:45] <fisz92> minecraft crashes when I load the map
#1676 [19:45] <fisz92> is says
#1677 [19:45] <webrosc> crash report?
#1678 [19:45] <fisz92> failed to create a child event loop
#1679 [19:45] <webrosc> use paste.ubuntu.com to show it
#1680 [19:46] <fisz92> http://paste.ubuntu.com/17052324/
#1681 [19:47] <webrosc> what antivirus do you use?
#1682 [19:47] <fisz92> I just reinstaled my Windows and just downloaded launcher
#1683 [19:47] <fisz92> no mods or anything like that
#1684 [19:47] <webrosc> what antivirus do you use?
#1685 [19:48] <fisz92> AVG and ZoneAlarm
#1686 [19:48] <webrosc> you shouldn't use 2 antivirus, that can cause more issues
#1687 [19:49] <fisz92> ZoneAlarm for firewall
#1688 [19:49] <webrosc> ??> fisz92 zonealarm
#1689 [19:49] <webrosc> ??> fisz92 av/zonealarm
#1690 [19:49] <Absol> fisz92: Don't use ZoneAlarm. It's a bloated, resource-heavy software that does more harm than good, and in fact is known to cause problems with Minecraft specifically, such as connecting to servers and falling endlessly through the void, or even crashing servers entirely.
#1691 [19:49] <fisz92> is it really that bad?
#1692 [19:49] <webrosc> avg is also known to cause issues with minecrafts self update process
#1693 [19:50] <webrosc> i would suggest you fully uninstall both and install Avast! instead
#1694 [19:50] <fisz92> so which antivirus would you suggest?
#1695 [19:52] <fisz92> ok, thanks for help
#1696 [19:52] <fisz92> I'll try
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#1701 [19:56] <fuzzytheman> Im having an issue with Java Runtime Environment, would i be able to paste the crash log? i dont really know much about what would be useful to you guys
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#1704 [19:56] <webrosc> ?? paste
#1705 [19:56] <Absol> paste: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1706 [19:57] <webrosc> use that for the log
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#1708 [19:57] <fuzzytheman> http://paste.ubuntu.com/17052573/
#1709 [19:58] <webrosc> goto minecrafts video settings, turn on VBOs and v-sync
#1710 [19:59] <fuzzytheman> seems to have worked, thank you so much; is this a common problem you see?
#1711 [19:59] <webrosc> very
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#1715 [20:03] <fuzzytheman> this is probably a stretch, is there a way to recover a migrated account with only access to its original name, i lost the email i used to migrate it to mojang
#1716 [20:03] * Ghostdragon [Ghostdragon@notlogged] has joined #minecrafthelp
#1717 [20:04] <webrosc> no
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#1719 [20:04] <webrosc> if it was that easy anyone could steal an account
#1720 [20:06] * SrExtun [SrExtun@notlogged] has joined #minecrafthelp
#1721 [20:08] <SrExtun> Hola nose si hablan español pero necesito ayuda
#1722 [20:08] * Banana [Banana@notlogged] has joined #minecrafthelp
#1723 [20:08] <webrosc> ??> SrExtun lang/es
#1724 [20:08] <Absol> SrExtun: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1725 [20:09] <SrExtun> well my problem is I can not remember my email and want to change the skin and can not enter
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#1728 [20:11] <SrExtun> solo se mi nombre de minecraft entonces puedo entrar en el launcher pero cuando le de salir va desaparecer mi cuenta y nose como recuperarla
#1729 [20:11] <SrExtun> only my name minecraft then can enter the launcher but when will disappear out my account and retrieve nose como
#1730 [20:11] <webrosc> ??> SrExtun account/forgot-email
#1731 [20:11] <Absol> SrExtun: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1732 [20:11] * fuzzytheman [fuzzytheman@notlogged] has quit. (Quit: Web client closed)
#1733 [20:13] <SrExtun> my problem is not that which was donot mail password if I remember me
#1734 [20:14] * StepKyle21 [StepKyle21@notlogged] has joined #minecrafthelp
#1735 [20:14] <StepKyle21> hello my minecraft is broen i think
#1736 [20:14] <StepKyle21> cause I do the snapshot 1.10 pre-1
#1737 [20:14] <StepKyle21> and then when i play it says like this ... 3 more [09:10:26] [Client thread/FATAL]: Error executing task java.util.concurrent.ExecutionException: java.lang.IllegalArgumentException: Default value cannot be lower than minimum value! at java.util.concurrent.FutureTask.report(FutureTask.java:122) ~[?:1.8.0_25] at java.util.concurrent.FutureTask.get(FutureTask.java:192) ~[?:1.8.0_25] at net.minecraft.util.Util.runTask(Util.java:21) [1.9.X%20with%20
#1738 [20:14] <StepKyle21> help me please
#1739 [20:14] * igitblack [igitblack@notlogged] has joined #minecrafthelp
#1740 [20:14] <webrosc> ??> StepKyle21 paste
#1741 [20:14] <Absol> StepKyle21: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#1742 [20:15] <StepKyle21> http://paste.ubuntu.com/17052994/
#1743 [20:15] <StepKyle21> there
#1744 [20:15] <webrosc> use the official launcher and not that one
#1745 [20:15] <SrExtun> pls Absol
#1746 [20:15] <StepKyle21> webrosc there you go
#1747 [20:16] <StepKyle21> yes I use it i have premium
#1748 [20:16] <StepKyle21> and then I do edit and then snapshot pre-1.10
#1749 [20:16] <StepKyle21> and everytime i create a world it close my minecraft
#1750 [20:16] <webrosc> StepKyle21, we don't assist with modded hacking clients here
#1751 [20:16] <StepKyle21> what do you mean
#1752 [20:16] <StepKyle21> I am not hacking
#1753 [20:17] <webrosc> i mean we don't help with modded hacking clients here
#1754 [20:17] <StepKyle21> ok
#1755 [20:17] <StepKyle21> but please
#1756 [20:18] <StepKyle21> webrosc please
#1757 [20:19] <StepKyle21> This is Help chat
#1758 [20:19] <webrosc> StepKyle21, what part of we don't support modded hacking clinets did you not understand?
#1759 [20:19] <webrosc> this is a vanilla support channel
#1760 [20:19] <StepKyle21> and then who can help me?
#1761 [20:19] <webrosc> We only support non-modded current releases.
#1762 [20:19] <webrosc> try the forum for the hacking client you use
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#1765 [20:22] <StepKyle21> what is the forum? website
#1766 [20:22] <webrosc> www.google.com
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#1777 [20:41] * anexoticllama [anexoticllama@notlogged] has joined #minecrafthelp
#1778 [20:41] <anexoticllama> Hey, could anyone help me out with syncing nether portals? (In 1.10 pre1 if that matters)
#1779 [20:42] <Andrio> Did that version change how Nether portals work?
#1780 [20:42] <anexoticllama> I don't believe so, thus the "if that matters"
#1781 [20:42] <Andrio> mm
#1782 [20:43] <anexoticllama> So, I worked out where two different portals are supposed to go to in the overworld. I created both portals in the nether, yet one portal in the nether is ignored and both connect to the same overworld portal.
#1783 [20:43] <anexoticllama> Both portals are created in the proper places in both dimensions
#1784 [20:44] <anexoticllama> Does the y-coordinate affect syncing?
#1785 [20:45] <Andrio> Yes.
#1786 [20:45] <Andrio> Can you tell me where exactly they are?
#1787 [20:46] <anexoticllama> Portal at OW 566, 1528 y=130 and OW 561, 1440 y=51
#1788 [20:47] * bilal [bilal@notlogged] has joined #minecrafthelp
#1789 [20:47] <anexoticllama> Portals at Nether 70, 178 y=40, other at 71, 191 y=11
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#1792 [20:48] <anexoticllama> 561, 1440 should go to 70, 178
#1793 [20:49] * Andrio nods.
#1793 [20:49] <anexoticllama> Should I just try raising the portal in nether at 71, 191 to around y=100?
#1794 [20:50] <Andrio> 15[11:48:49] anexoticllama: 561, 1440 should go to 70, 178 – does it?
#1795 [20:51] <anexoticllama> yes
#1796 [20:51] * Kirito pokes Andrio
#1796 [20:51] * Andrio taps Kirito.
#1796 [20:51] <Andrio> Hi.~
#1797 [20:51] * Batman_ [Batman_@notlogged] has joined #minecrafthelp
#1798 [20:51] <Batman_> hi
#1799 [20:51] <anexoticllama> Both portals in nether go to 561, 1440
#1800 [20:51] <Kirito> Hey :3 3I got colours for IRCCloud! Now I'm ready to help in style.
#1801 [20:51] <Kirito> Batman_: Hiya, do you need help?
#1802 [20:51] <Andrio> Mhm
#1803 [20:53] <Andrio> anexoticllama, that portal is actually closer to the target point than (71, 11, 191).
#1804 [20:53] <Andrio> 91 m versus 119 m
#1805 [20:53] <Andrio> Raising the portal at (71, 11, 191) would probably help, yeah.
#1806 [20:54] <Andrio> Nice, Kirito?
#1807 [20:54] <anexoticllama> Alright, cool. Thanks
#1808 [20:54] <Kirito> Andrio: Just something I've wanted for a while. :P
#1809 [20:54] <Andrio> Mm
#1810 [20:54] <anexoticllama> I just didn't want to have eggs/poppies from my iron titan thrown into my nether hub xD
#1811 [20:54] <Andrio> heh.
#1812 [20:54] <anexoticllama> Prefer for them to fall into fire and not cause lag
#1813 [20:54] <anexoticllama> Have a good evening!
#1814 [20:54] <Andrio> anexoticllama, also note that according to the wiki, a Nether portal will remember where its destination was for 60 seconds
#1815 [20:55] <Andrio> o/
#1816 [20:55] <anexoticllama> Oh alright. I'll correct it then wait a bit to try
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#1819 [20:59] <Paige> Hey all, can anyone help me with a headache of a connection problem? I've been timing out on this computer for over a year or two and it's only minecraft that does this
#1820 [20:59] <Paige> I've gone through all the basic suggestions from google and whatnot and nothing's worked
#1821 [21:01] <Andrio> Paige, what security software do you have?
#1822 [21:02] * madara [madara@notlogged] has joined #minecrafthelp
#1823 [21:02] <Paige> Malwarebytes, don't think I have anything else
#1824 [21:03] * SonikkuAmerica [SonikkuAmerica@notlogged] has quit. (Read error: Connection reset by peer)
#1825 [21:03] <Andrio> mm
#1826 [21:03] <Paige> what I have diagnosed is that it's not windows firewall, it was complaining about it before but I told it to allow minecraft and then I later switched it off completely, still having the same problem
#1827 [21:04] <Paige> my connection is good and I can do stuff like stream netflix, but whenever I go online in minecraft, realms or public servers, I am suddenly on one bar or so of connection and a minute later I drop
#1828 [21:04] <Batman_> I NEED HELP: I opened the minecraft launcher and it said lack of updated graphics drivers, then I went to FIX THE PROBLEN, and I was sent to this page: Hopper.minecraft.net...Support. then I went to Obtaining a DxDiag and I made the whole process and I do not know what to do this is what it says at the bottom of the page: After you have the link to your DxDiag report, simply visit one of the technical support resources, and give them a brief descrip
#1829 [21:04] <Batman_> report. From there on, they will give you further instruction.
#1830 [21:04] <Batman_> Help ME
#1831 [21:04] <webrosc> ??> Batman_ win/dxdiag
#1832 [21:04] <Absol> Batman_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1833 [21:05] <Batman_> wait
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#1835 [21:06] <Batman_> before we start I want to say I speak little English before we start I want to say I speak little English
#1836 [21:07] <webrosc> i know, you said that earlier, just follow the guide linked
#1837 [21:07] <Paige> so this has been going on for a couple years, it's just this PC - I've connected to minecraft fine on laptops
#1838 [21:07] <Paige> but at the moment the desktop is all I have
#1839 [21:08] <Paige> I'll join a server and my reception drops to one bar, then 30 - 60 seconds later (it varies) I get kicked with a Connection Timed Out message
#1840 [21:08] <Batman_> start from 0. AGAIN. what do I have to do now?
#1841 [21:08] * {CS}GreyVulpine [{CS}GreyVulpine@notlogged] has joined #minecrafthelp
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#1844 [21:09] <Andrio> Batman_, follow the instructions on that page.
#1845 [21:09] <Andrio> On http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag.
#1846 [21:09] <Paige> I tried port forwarding and got a different message, "java.io.IOException: An existing connection was forcibly closed by the remote host"
#1847 [21:10] <Andrio> Pretty sure port forwarding won't help there; that's only used when you are running a server.
#1848 [21:10] <Paige> right
#1849 [21:10] <Paige> so why would my minecraft game be constantly timing out and running slow when everything else runs perfectly fine?
#1850 [21:10] <Paige> and it runs fine at a technical level, it's just these server issues
#1851 [21:10] <Andrio> Have you tried with other servers?
#1852 [21:10] <Andrio> Try mctest.ae97.net.
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#1854 [21:11] <Paige> Yeah, many. My realm, my partner's realm, private servers on groups
#1855 [21:11] <Paige> same thing keeps happening
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#1857 [21:11] <Batman_> thanks thanks, and follow the instructions I do not know what to do at the end
#1858 [21:11] <Stone> Alright, I'll just get straight to the point - I am unable to join Minecraft Multiplayer Servers, and I cannot load Singleplayer Worlds. When I try to join Multiplayer Servers, I get the "java.lang.NullPointerException: group" error. My antivirus software is Windows Defender, and I have uninstalled every trace of McAfee on my computer. I was told to run TrendMicro HijackThis and run a scan with a data log. I have the data log pasted i
#1859 [21:11] <Stone> Woah, that's way longer than I thought it would be, sorry guys o-o
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#1863 [21:12] <Batman_> someone speaks Spanish?
#1864 [21:12] <Stone> I know a little bit, but probably not enough to have a conversation about technical issues.
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#1869 [21:14] <webrosc> Batman_, https://translate.google.com/translate?sl=en&tl=es&js=y&prev=_t&hl=en&ie=UTF-8&u=http%3A%2F%2Fhopper.minecraft.net%2Fhelp%2Fpixel-format-not-accelerated%2Fsupport%2F%23dxdiag&edit-text=&act=url
#1870 [21:14] <webrosc> there, translated to spanish
#1871 [21:14] * NickG365_ is now known as NickG365
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#1873 [21:14] <Bluaris> I need help accessing an account I forgot my email too.
#1874 [21:14] <Stone> Right, someone is looking over my HijackThis data log, I hope?
#1875 [21:15] <Bluaris> I need help accessing an account I forgot my email too
#1876 [21:15] <webrosc> Stone, you need to post the link to it for us to look at it
#1877 [21:15] <Stone> Bluaris - I know someone who has had issues with that before. If you use multiple emails, try sending a password request to each of them until one works.
#1878 [21:15] <webrosc> ??> Bluaris account/forgot-email
#1879 [21:15] <Stone> webrosc - I did, but here it is again: http://paste.ubuntu.com/17054253/
#1880 [21:15] <Absol> Bluaris: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1881 [21:15] <webrosc> Stone, it got cut off
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#1883 [21:16] <Stone> Did it work this time?
#1884 [21:16] <Bluaris> I don't remember any of my old emails though like i just don't know the email
#1885 [21:16] <Batman_> HELP ME. in conclusion I went to the link that everyone talks I did all the stepsbut I always stay at: Submitting your reportView support resources → After you have the link to your DxDiag report, simply visit one of the technical support resources, and give them a brief description of your issue along with the link to your DxDiag report. From there on, they will give you further instruction.
#1886 [21:17] <webrosc> Batman_, i have told you multiple times what to do, and even given the guide in spanish, if you can not follow the simple instruction please get someone who can to assist you
#1887 [21:17] <Stone> webrosc - Is it working now?
#1888 [21:17] <webrosc> Stone, tried witout the proxy installed?
#1889 [21:17] <Batman_> sorry I was not attentive
#1890 [21:17] <Stone> I don't understand..?
#1891 [21:17] <Stone> What proxy?
#1892 [21:18] <webrosc> O23 - Service: CovenantEyesProxy - CovenantEyes - C:\Program Files\CE\CovenantEyesProxy.exe
#1893 [21:18] <Stone> Is that what's causing the problem?
#1894 [21:18] <webrosc> maybe
#1895 [21:18] <Stone> CovenantEyes is simply a monitor, not a filter.. however, the issue started up right after I installed that program.
#1896 [21:18] <Stone> Hmph, I was hoping I'd be able to keep that.
#1897 [21:19] <webrosc> that software filters aswell as monitors
#1898 [21:19] * Thestroy234 [Thestroy234@notlogged] has joined #minecrafthelp
#1899 [21:19] <Stone> Really?
#1900 [21:19] <webrosc> http://www.covenanteyes.com/services/internet-filtering/
#1901 [21:19] <Stone> Do you know any way to turn off the filter, or possibly change what programs it filters?
#1902 [21:19] <webrosc> do you really need software to monitor your kids?
#1903 [21:20] <Stone> ?
#1904 [21:20] <Thestroy234> I cant log in to my minecraft account on minecraft.net because I forgot my old e-mail, what should I do? Please Help!
#1905 [21:20] <webrosc> ??> Thestroy234 account/forgot-email
#1906 [21:20] <Absol> Thestroy234: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#1907 [21:21] * Paige [Paige@notlogged] has quit. (Quit: Web client closed)
#1908 [21:21] <Stone> webrosc - CovenantEyes is a useful program whether or not it's used for kids. It's a way to keep accountability with others.
#1909 [21:21] <Stone> That's besides the point.
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#1911 [21:21] * webrosc has no idea what you mean by that
#1911 [21:21] <webrosc> but it maybe the issue
#1912 [21:21] <Stone> I'm asking if you know how to turn off the filter.. I'll read up on the link you sent me and see if I can find anything
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#1917 [21:24] <Stone> webrosc - I don't see anything, but I don't have any more time to work on this minecraft issue right now. I'll take a further look later. Thank you for your time.
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#1921 [21:25] <Thestroy234> What if I dont remember any of my old emails?
#1922 [21:26] <Thestroy234> How do I get to log in
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#1926 [21:28] <Vincent_> I cant open my mc,it says java platform SE binary has stopped
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#1928 [21:29] <Vincent_> Can anyone help me
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#1933 [21:31] <SecondA> Hi, I keep getting an error message saying Unable to Start the Minecraft Runtime Environment. I am unable to even open the launcher. Also, I cannot install Java, as it gives me a 1603 error code. Is this something I have to send my computer in for? Thanks!
#1934 [21:34] * SNIK [SNIK@notlogged] has joined #minecrafthelp
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#1936 [21:34] <SNIK> Authentication server error
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#1943 [21:55] <sage> hello can someone help me out my video card has latest update but it wont let me play keeps crashing
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#1947 [22:02] <Stickifican> Hello! For some reason I can't connect to servers in 1.9.2 and above
#1948 [22:03] <Stickifican> I am using Windows 10 and I updated to Windows 10 last month
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#1952 [22:11] <jalegred> I'm having trouble launching Minecraft with the Mineshaft website
#1953 [22:12] <webrosc> jalegred, buy the game then
#1954 [22:13] <jalegred> webrosc, I am trying to get free games as much as possible
#1955 [22:13] <webrosc> go be a cheapskate pirate elsewhere
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#1957 [22:13] <webrosc> not like minecraft is expensive
#1958 [22:13] <dxdiag> http://paste.ubuntu.com/17055260/
#1959 [22:14] <webrosc> dxdiag, try using the minecraft.msi from minecraft.net
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#1963 [22:19] <Nate_> Im trying to Launch Mincecraft but I get a Java error code of some sort
#1964 [22:19] <Nate_> May I send the error code?
#1965 [22:20] <Nate_> Exception in thread "main" java.lang.UnsatisfiedLinkError: C:\Users\Beth\AppData\Roaming\.minecraft\versions\1.9.4\1.9.4-natives-3395636208106\lwjgl64.dll: Can't find dependent libraries at java.lang.ClassLoader$NativeLibrary.load(Native Method) at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1929) at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1847) at java.lang.Runtime.loadLibrary0(Runtime.java:870) at java.l
#1966 [22:20] * techno156 [techno156@notlogged] has quit. (Ping timeout: 190 seconds)
#1967 [22:22] <jalegred> webrosc, please do not call me a cheapskate pirate. I am just trying to get the free Minecraft
#1968 [22:23] <webrosc> if you want minecraft then pay for it, its not a free game
#1969 [22:23] <webrosc> Nate_, use paste.ubuntu.com
#1970 [22:23] <webrosc> jalegred, if you don't want to be called a pirate, then don't pirate
#1971 [22:24] <Nate_> sounds like a bad idea
#1972 [22:25] <webrosc> Nate_, post the whole crash report to paste.ubuntu.com then link it here
#1973 [22:25] <jalegred> webrosc, then I'll try to get the game by paying as soon as possible. Thank you.
#1974 [22:26] <Nate_> Okay I didnt trust the link at first lol but here
#1975 [22:26] <Nate_> http://paste.ubuntu.com/17055428/
#1976 [22:26] <webrosc> the rest of the crash log?
#1977 [22:27] <Nate_> Thats all of the log I get when I try to launch Minecraft
#1978 [22:27] * KaineMason [KaineMason@notlogged] has joined #minecrafthelp
#1979 [22:27] <Nate_> Mind if I place the text in plain text?
#1980 [22:28] * KaineMason [KaineMason@notlogged] has quit. (Client Quit)
#1981 [22:28] <Nate_> To make it easier to read?
#1982 [22:28] <webrosc> that isn't a complete log from what i normally see
#1983 [22:29] <Nate_> Its from the Minecraft Launch Window
#1984 [22:29] * raspebady900 [raspebady900@notlogged] has joined #minecrafthelp
#1985 [22:29] <Nate_> Im trying to play Minecraft on this computer and I get this
#1986 [22:30] <Nate_> http://paste.ubuntu.com/17055459/
#1987 [22:30] <raspebady900> do i need to update minecraft to play
#1988 [22:31] <Nate_> (Not Support) I don't think you have to, but it's a good idea to if you want the latest version
#1989 [22:32] <raspebady900> i clicked the play demo botton and gave an error
#1990 [22:34] * Ryang27 [Ryang27@notlogged] has joined #minecrafthelp
#1991 [22:36] <raspebady900> or can i do something else to play ihave an account ready
#1992 [22:36] <Ryang27> ok so i need help im getting the error internal exception java.lang.nullpointerexception what do i do to fix this
#1993 [22:37] <Nate_> Im logging out im just going to try and play it on a computer I have it on
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#2000 [22:49] <Mikoly313> Hello, I forgot my old account E-Mail, can somebody please help me?
#2001 [22:49] <Mikoly313> Also there is a issue with my Minecraft's game Launcher./
#2002 [22:50] * Dracotech is now known as techno156
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#2005 [23:01] <John_> Minecraft wont launch, tells me to upgrade my drivers (which i have) but still doesn't work
#2006 [23:03] <webrosc> ??> John_ win/dxdiag
#2007 [23:03] <Absol> John_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2008 [23:03] <John_> http://paste.ubuntu.com/17055822/
#2009 [23:03] <webrosc> your drivers are not updated, one moment
#2010 [23:04] <bouy> pixel-format-not-accelerated error, trouble updating drivers windows 10 http://paste.ubuntu.com/17055905/
#2011 [23:04] <webrosc> John_, download and install the catalyst software suite here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#2012 [23:04] <webrosc> bouy, Unfortunately your graphics hardware is not supported on Windows 10, you will need to downgrade to Windows 7, upgrade your graphics hardware (Not possible on a laptop), or use another computer to play Minecraft.
#2013 [23:05] * _RainbowLuna_ [_RainbowLuna_@notlogged] has joined #minecrafthelp
#2014 [23:05] <John_> Okay i am downloading the catalyst
#2015 [23:06] <bouy> well my 11 year old isn't going to be happy....
#2016 [23:06] <_RainbowLuna_> I really dont understand every time i put my minecraft on 1.9 it does this wierd block glitch everytime relogin to a server
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#2020 [23:12] <John_> webrosc, okay it is installed should i try to rerun minecraft?
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#2022 [23:12] <webrosc> John_, yes
#2023 [23:12] <webrosc> John_, may need to reboot computer first though
#2024 [23:13] <John_> no sir it is working now thank you very much
#2025 [23:14] <Kirito> webrosc: How dare you call someone who's trying to get a paid game for free a pirate. Have you no shame?! /s
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#2028 [23:15] <webrosc> i know, how nasty of me
#2029 [23:16] <Kirito> What's next, calling someone who wants to see ores through blocks a hacker?
#2030 [23:16] * mrkirby153 is now known as kirby|gone
#2031 [23:17] <webrosc> i'm on a downward spiral
#2032 [23:17] <cadolfan> can anyone help with this crash report? http://paste.ubuntu.com/17056140/
#2033 [23:18] * Kirito volunteers webrosc to help
#2033 [23:18] <webrosc> cadolfan, what antivirus do you use?
#2034 [23:22] <Kirito> cadolfan: Just in case you didn't get the ping, ^
#2035 [23:23] * DEpperson [DEpperson@notlogged] has joined #minecrafthelp
#2036 [23:24] <DEpperson> Help importing my mindcraft account.
#2037 [23:24] <DEpperson> Minecraft*
#2038 [23:24] <cadolfan> avast
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#2040 [23:27] <webrosc> cadolfan, uninstall avast, then try minecraft, if it works reinstall avast, and enjoy, if not reinstall avast and come back here
#2041 [23:27] * raffael [raffael@notlogged] has joined #minecrafthelp
#2042 [23:27] <raffael> Hallo
#2043 [23:28] <raffael> Ich habe meine Passwort vergessen von Mojang und wenn ich Passwort vergessen drücke bekomme ich keine E-Mail
#2044 [23:28] <cadolfan> okay thanks.
#2045 [23:28] <webrosc> ??> raffael lang/de
#2046 [23:28] <Absol> raffael: Wir sprechen hier nur Englisch. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Übersetzer (z.B. https://translate.google.com/#de/en) zu verwenden.
#2047 [23:29] * Dracotech [Dracotech@notlogged] has joined #minecrafthelp
#2048 [23:29] <raffael> I have my password forgotten by Mojang and when I press Forgot password I do not get e-mail
#2049 [23:29] <Kirito> webrosc: Damn it, web. I would've done it sooner but my phone kept completing "de" to "deal"
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#2052 [23:31] <webrosc> raffael, then either your entering the wrong email, your email provider is stopping the email for some reason, or your account was compromised and the email was changed
#2053 [23:31] * techno156 [techno156@notlogged] has quit. (Ping timeout: 192 seconds)
#2054 [23:31] <webrosc> i would bet its they wrong email being entered
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#2056 [23:32] <raffael> My boyfriend has pushed forget to test password and receives no e-mail but he always log in with the email
#2057 [23:32] <webrosc> ??> raffael account/email-missing
#2058 [23:32] * Madplayer [Madplayer@notlogged] has joined #minecrafthelp
#2059 [23:32] <Absol> raffael: If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails
#2060 [23:32] <Absol> raffael: Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
#2061 [23:32] <Madplayer> hello
#2062 [23:32] <Kirito> Hiya Madplayer
#2063 [23:32] <Madplayer> I need some help
#2064 [23:33] <Kirito> What's your issue?
#2065 [23:33] <webrosc> with?
#2066 [23:33] <Madplayer> Im trying to play minecraft but its saying my game is crashed
#2067 [23:33] <Kirito> ??> Madplayer launcher/crash-log
#2068 [23:33] <Absol> Madplayer: We need to see your crash log, which appears after a crash.
#2069 [23:33] <Absol> Madplayer: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2070 [23:34] <Madplayer> OK
#2071 [23:34] <Kirito> webrosc: Just got nervous there, thought it was "crash-report" heheh
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#2073 [23:35] <Madplayer> 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 ---- Minecraft Crash Report ---- // Sorry :( Time: 6/5/16 10:34 PM Description: Initializing game java.lang.NullPointerException: Initializing game at bcd.a(SourceFile:750) at bcd.ar(SourceFile:627) at bcd.an(SourceFile:435) at bcd.a(SourceFile:384) at net.minecraft.client.main.Ma
#2074 [23:35] <Kirito> ??> Madplayer paste
#2075 [23:35] <Absol> Madplayer: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#2076 [23:35] <Kirito> Madplayer: Please enter your crash log there, not here.
#2077 [23:36] <Madplayer> http://paste.ubuntu.com/17056316/
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#2079 [23:36] <Kirito> Madplayer: When does this occur? When you open a world? Log into the client?
#2080 [23:36] <Madplayer> When i hit play
#2081 [23:37] <Kirito> webrosc: Halp pls kthx
#2082 [23:37] <Kirito> Madplayer: One moment
#2083 [23:43] <Madplayer> Hello?
#2084 [23:50] * Lewis [Lewis@notlogged] has joined #minecrafthelp
#2085 [23:50] <Madplayer> Hi Lewis
#2086 [23:50] <Lewis> I forgot my email for my account
#2087 [23:50] <Lewis> what do i do?
#2088 [23:51] <Madplayer> Im not help lol, how did you forget your email
#2089 [23:51] <Lewis> Oh ok I made the account like 6 years ago
#2090 [23:51] <Lewis> I trying to migrate to mojang but i forgot my email
#2091 [23:51] <Madplayer> umm, try .com, .net, and cox, gmail all that stuff
#2092 [23:52] <Madplayer> Kirito whats the update?
#2093 [23:52] <Andrio> ??> Madplayer win/reinst
#2094 [23:52] <Absol> Madplayer: You may need to reinstall the locally installed files that Minecraft puts into place.
#2095 [23:53] <Absol> Madplayer: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2096 [23:53] * Lewis [Lewis@notlogged] has quit. (Client Quit)
#2097 [23:53] <Madplayer> Thank you so much!
#2098 [23:54] * Kakkoii [Kakkoii@notlogged] has quit. (Read error: Connection reset by peer)
#2099 [23:55] <Madplayer> Wait it says assets, crash reports, libraries logs, server resourse, versions and launcher profiles, which one do I save?
#2100 [23:57] <Andrio> well, none of those is the saves or resourcepacks directories, so remove them all.
#2101 [23:57] <Madplayer> Ok