#MinecraftHelp > 2016-06-07
#1 [00:14] * Azriel [Azriel@notlogged] has joined #minecrafthelp
#2 [00:15] <Azriel> Hello, is there a way to see what email address an alpha account has been migrated to?
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#4 [00:20] * P0RKi3Pi3 [P0RKi3Pi3@notlogged] has joined #minecrafthelp
#5 [00:20] <P0RKi3Pi3> I cant play on windows 10 ;(
#6 [00:20] <P0RKi3Pi3> ive done all the updates and all the other shit but still will not work???
#7 [00:20] <Absol> P0RKi3Pi3: Please keep it civil
#8 [00:20] <Rikairchy> any particular reason?
#9 [00:21] <P0RKi3Pi3> I done the Ubuntu Pastebin thing
#10 [00:21] <P0RKi3Pi3> Here is the link for it http://paste.ubuntu.com/17083312/
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#13 [00:22] <P0RKi3Pi3> ?
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#15 [00:33] <Cerise> I forgot my email and password, but I remember my username?
#16 [00:34] <Cerise> I only have a few emails, i just can't log on to minecraft.
#17 [00:38] <Azriel> What an unfortunate turn of events
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#45 [02:04] <fina> it's me
#46 [02:04] * fina is now known as Guest21521
#47 [02:04] <Guest21521> oke
#48 [02:04] <Guest21521> this my quesyin
#49 [02:05] <Guest21521> hellooooo
#50 [02:05] <Guest21521> how to make a portal in minecraft?
#51 [02:06] <Guest21521> where anyway
#52 [02:07] <Guest21521> hello no body here?
#53 [02:07] <Guest21521> hello I wait 10 seconds
#54 [02:07] <Guest21521> helllooooooooo
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#56 [02:09] * Fina is now known as Guest10552
#57 [02:09] <Guest10552> how to make a portal in minecraft?
#58 [02:09] <Andrio> ...huh?
#59 [02:10] <Andrio> Guest10552, you mean a Nether portal?
#60 [02:10] <Rikairchy> sacrifice a goat
#61 [02:10] <Guest10552> why you said huh?
#62 [02:10] <Rikairchy> because you didn
#63 [02:11] <Rikairchy> t elaborate at all
#64 [02:11] <Guest10552> it's me in that day, do you remember?
#65 [02:11] <Rikairchy> I don't remember what I had for breakfast
#66 [02:11] <Rikairchy> let alone a guest with an unregistered, RANDOM name.
#67 [02:12] <Guest10552> do you remember me?
#68 [02:12] <Rikairchy> read what I said
#69 [02:12] <Guest10552> how to make a portal in minecraft
#70 [02:12] <Guest10552> yes I read
#71 [02:13] <Rikairchy> what type of portal
#72 [02:13] <Rikairchy> nether portal?
#73 [02:13] <Guest10552> I Fina in that day, you angry to me!
#74 [02:13] <Rikairchy> what type of portal are you looking to make?
#75 [02:13] <Guest10552> no I just like that
#76 [02:13] <Rikairchy> what
#77 [02:14] <Guest10552> not nether, but end portal
#78 [02:15] <Andrio> Oh
#79 [02:15] <Guest10552> why herobrine joined in my world?
#80 [02:15] <Andrio> Probably because you invited him.
#81 [02:15] <Andrio> You can't 'make' an End portal unless you're in Creative mode.
#82 [02:15] <Andrio> Or use commands or mode
#83 [02:15] <Rikairchy> https://www.google.com/search?q=how+to+make+an+end+portal+in+minecraft
#84 [02:15] <Andrio> mods*
#85 [02:15] <Andrio> mm
#86 [02:16] <Guest10552> I make end portal, but not have anything
#87 [02:16] <Guest10552> I play in creative mode
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#89 [02:17] <Guest10552> and herobrine kill me
#90 [02:17] <Guest10552> how to kill jerobrine
#91 [02:17] <Guest10552> aiming how to kill herobrine
#92 [02:18] <Guest10552> I want kill him but him gome
#93 [02:18] <Guest10552> hello
#94 [02:19] <Guest10552> ok this a suprice, I rate minecraft 5 stars, so send this letter to mojang, oke.
#95 [02:19] <Guest10552> I quit
#96 [02:20] <Guest10552> hei
#97 [02:20] <Guest10552> are you sleeping?
#98 [02:20] <Guest10552> yuuuuhuuuuu
#99 [02:20] <Guest10552> oke I quit
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#101 [02:23] <Andrio> um... you're on your own there.
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#111 [03:05] <RafieMY> my launcher crash
#112 [03:05] <RafieMY> where 2 send the report ?
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#114 [03:06] <an> an
#115 [03:06] <gPwns> 제가 모드는 하나도 설치 안했고 자바도 깔았는데 마인크래프트가 실행이 안되요..
#116 [03:06] <an> sj
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#118 [03:06] <RafieMY> hello ?
#119 [03:06] <an> myname an
#120 [03:07] <an> jkjj
#121 [03:07] <an> iiii
#122 [03:07] <an> llll
#123 [03:07] * Anzhelika|Away is now known as Anzhi
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#127 [03:15] <cookymonsters> hy
#128 [03:15] <cookymonsters> i goota question
#129 [03:16] <cookymonsters> somehow my minecraft wont start up when i press start
#130 [03:16] <Rikairchy> that's not really a question
#131 [03:16] <cookymonsters> its an error. and i dont know hiw to fix it
#132 [03:16] <cookymonsters> what do i need to do?
#133 [03:17] <Rikairchy> that really depends on the error
#134 [03:17] <cookymonsters> open gl something
#135 [03:18] <cookymonsters> and graphic card. lots
#136 [03:18] <cookymonsters> something like that
#137 [03:19] * Moi [Moi@notlogged] has joined #minecrafthelp
#138 [03:19] <Moi> Hello
#139 [03:20] <Moi> i have an error when i start up Minecraft
#140 [03:20] <Rikairchy> ??> cookymonsters win/dxdiag
#141 [03:20] <Absol> cookymonsters: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#142 [03:20] <Rikairchy> Moi: and that error is...?
#143 [03:20] <Moi> Pixel format not accelarated
#144 [03:21] <Rikairchy> ??> Moi win/dxdiag
#145 [03:21] <Absol> Moi: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#146 [03:22] <Moi> mkay, will that solve my problem ?
#147 [03:22] <Rikairchy> no
#148 [03:22] <Rikairchy> but it will help me solve it
#149 [03:23] <Moi> Okayyy
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#152 [03:24] <Moi> did that
#153 [03:24] <Moi> you need that URL ?
#154 [03:26] <Moi> http://paste.ubuntu.com/17084926/
#155 [03:27] <Moi> Like that ?
#156 [03:30] <Rikairchy> yes
#157 [03:30] <Rikairchy> Moi: your hardware is not supported on Windows 7
#158 [03:31] <Moi> i have windows 10
#159 [03:31] <Rikairchy> er
#160 [03:31] <Rikairchy> that's what i meant
#161 [03:31] <Rikairchy> sorry, tired.
#162 [03:31] <Moi> shoot
#163 [03:31] <Rikairchy> You will have to either downgrade to Windows 7 or purchase a new laptop
#164 [03:31] <Moi> how can i fix that ?
#165 [03:31] <Moi> shoot
#166 [03:31] <Moi> then im gonna downgrade it
#167 [03:32] <Moi> i need my money for other thing atm :)
#168 [03:32] <Rikairchy> ok
#169 [03:32] <Moi> Thankz anyways
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#172 [03:39] <drix> helo
#173 [03:39] <drix> http://paste.ubuntu.com/17085030/
#174 [03:39] <drix> i need help pixel format not acclerated
#175 [03:40] <Rikairchy> drix: download and install http://www.nvidia.com/Download/driverResults.aspx/99992/en-us
#176 [03:40] <drix> is it free
#177 [03:41] <Rikairchy> only costs a small piece of your soul.
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#188 [04:11] <dkscanadian> Hello! I need some help:
#189 [04:11] <Anna> with what?
#190 [04:11] <dkscanadian> I cannot connect to my own server, and i get the message: internal exception: io.netty.handler.codec.DecoderException:java.util.zip.DataFormatException: Invalid distance too far back
#191 [04:12] <Anna> hm, haven't seen that before. Is it a vanilla server?
#192 [04:12] <dkscanadian> Yes
#193 [04:12] <dkscanadian> I have already tried to reinstall minecraft and delete the .minecraft folder
#194 [04:12] <dkscanadian> nothing seems to help
#195 [04:12] <Anna> Can anyone else connect?
#196 [04:13] <dkscanadian> Yes
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#198 [04:13] <dkscanadian> Reinstalling Java didn't help either
#199 [04:13] <dkscanadian> Neither did restarting the server
#200 [04:13] <Anna> tried resetting your player file on the server maybe?
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#204 [04:15] <Anna> if you don't mind inventory and location loss that is
#205 [04:15] <dkscanadian> Is there any way to locate my playerdata so that I don't delete other playerfiles?
#206 [04:15] <dkscanadian> the files aren't named after the characternames
#207 [04:16] <Anna> uuids?
#208 [04:16] <dkscanadian> The folder "Playerdata" is filled with files called "2c1121ac-eb85-4bda-9917-4f650d4607d1.dat" the letters and numbers differ from each file
#209 [04:16] <dkscanadian> is there any way to know which of the files contain my player data
#210 [04:16] <Anna> that would be a player uuid
#211 [04:16] <Anna> what is your username?
#212 [04:17] <dkscanadian> Olias23
#213 [04:17] <Anna> .m Olias23
#214 [04:17] <Anna> .mc Olias23
#215 [04:17] <Anna> silly bots. hm
#216 [04:17] <dkscanadian> Give me a second, I think I got it
#217 [04:18] <Anna> fc75eb54-b2ca-453b-b226-8ee55a7e2d31 should be your uuid
#218 [04:18] <dkscanadian> fc75eb54-b2ca-453b-b226-8ee55a7e2d31
#219 [04:18] <dkscanadian> yes
#220 [04:18] <dkscanadian> got it
#221 [04:18] <dkscanadian> looked up a resolver. I'll try to remove it and see if it works
#222 [04:18] <Rikairchy> wait
#223 [04:18] <dkscanadian> I'll be back in a second
#224 [04:19] <Rikairchy> what version of Java are you running? (both 32 and 64) and what version of minecraft is the server and your client?
#225 [04:19] <Anna> are you able to connect to other servers fine also?
#226 [04:19] <dkscanadian> I have yet to try other servers, and I'll check in a second Rikairchy
#227 [04:19] <Rikairchy> try mctest.ae97.net (I think)
#228 [04:20] <Chromaryu> correct IP. yeah
#229 [04:20] <dkscanadian> Ya, works fine
#230 [04:20] <dkscanadian> I connected without failure
#231 [04:21] <dkscanadian> I'm running java version 8, update 91 (build 1.8.0:91-b15) on a 64 bit computer
#232 [04:21] <dkscanadian> and I'm running the newest version of minecraft, that would be 1.9.4
#233 [04:21] <Rikairchy> and the server?
#234 [04:22] <dkscanadian> The server is also running 1.9.4
#235 [04:26] <dkscanadian> Deleting the playerfile didn't make any difference, still getting the same message
#236 [04:26] <dkscanadian> I'll try to delete the server and set it up from scratch, I just need to back up the world and the playerfiles
#237 [04:26] <Rikairchy> date/time correct?
#238 [04:27] <dkscanadian> My computers date and time? If so, then yes
#239 [04:27] <Rikairchy> server running on the same machine?
#240 [04:27] <dkscanadian> No, It's running on my server machine
#241 [04:27] <Rikairchy> LAN or WAN?
#242 [04:27] <dkscanadian> LAN
#243 [04:28] <Rikairchy> Linux or Windows
#244 [04:28] <dkscanadian> I just swapped from linux to windows a few days ago
#245 [04:28] <Rikairchy> ew :s
#246 [04:28] <dkscanadian> Had an extra copy lying around
#247 [04:28] <dkscanadian> :P
#248 [04:28] <Rikairchy> well, RDP into it and see if you can watch you connect
#249 [04:28] <Rikairchy> that's not a good reason to downgrade
#250 [04:28] * Chromaryu using Archlinux
#250 [04:29] <Rikairchy> <3 Fedora
#251 [04:30] <dkscanadian> hmm, it might have been something corrupted
#252 [04:31] <dkscanadian> I just reinstalled the server, the world had some serious chunk corruptions
#253 [04:31] <dkscanadian> I am now able to connect to it
#254 [04:31] <dkscanadian> Though I will have to restore the world from a backup
#255 [04:32] <dkscanadian> Though it's still weird that I was the only one unable to connect
#256 [04:33] <dkscanadian> might be because spawn was a corrupt chunk, and deleting my playerfile just respawned me in spawn..
#257 [04:33] <Rikairchy> shoulda installed gentoo
#258 [04:33] <Chromaryu> noooo
#259 [04:34] <dkscanadian> welp... restoring the backup makes the corrupt chunks come back...
#260 [04:34] <dkscanadian> damn
#261 [04:35] <dkscanadian> guess I'll have to lose a couple days of progression
#262 [04:35] <Chromaryu> Backup might be broken
#263 [04:36] <dkscanadian> It is, I'll just have to restore a backup that worked
#264 [04:36] <Rikairchy> restore the backup of the backup
#265 [04:37] <Anna> or remove corrupt chunks using a program like mcedit
#266 [04:37] <dkscanadian> hmm
#267 [04:37] <dkscanadian> I'll see what I'll do, but thanks for the help
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#279 [04:58] <dkscanadian_> Ugh...
#280 [04:58] <dkscanadian_> It didn't work I guess
#281 [04:58] <dkscanadian_> I need help once again
#282 [04:59] <dkscanadian_> I am getting the error Internal Exception: io.netty.handler.codec.DecoderException: java.util.zip.DataFormatException: incorrect header check when trying to join my server
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#285 [04:59] <dkscanadian_> sometimes the error changes to Internal Exception: io.netty.handler.codec.DecoderException: Badly compressed packet - size of 19 is below server threshold of 256
#286 [04:59] <dkscanadian_> the lowest number changes each time
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#293 [05:16] <jesseh> i cant run minecraft even after rying to update graphics drivers multiple times
#294 [05:20] <jesseh> i missed an important detail, im currently running windows 10 and cannot change back to windows 7 or 8
#295 [05:25] <jesseh> anybody there?????
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#297 [05:27] <Andrio> ??> jesseh win/DXDiag
#298 [05:27] <Absol> jesseh: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#299 [05:29] <jesseh> you need a copy of that, i already sent one to mojang in an e-mail like a week ago and got no reply
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#302 [05:34] <Redsnowball> Hello there. I keep on getting an error when clicking on the minecraft Realms menu in game that says ' An error occurred (500): Could not connect to Realms: connect timed out' . On top of this, I cannot succesfully upload a skin, or see anyone elses' skins
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#307 [05:55] <annie_wee> Why i try so many ways to fix minecraft crash problem still can't not???
#308 [05:55] <annie_wee> hello
#309 [05:55] <annie_wee> xsasa
#310 [05:55] <annie_wee> as
#311 [05:55] <annie_wee> asa
#312 [05:55] * Absol kicked annie_wee from #minecrafthelp (Reason: nnie_wee :Stop spamming)
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#317 [06:25] * NEGASONIC [NEGASONIC@notlogged] has joined #minecrafthelp
#318 [06:25] <NEGASONIC> MY GAME IS NOT OPENING
#319 [06:26] * PepsiKam123 [PepsiKam123@notlogged] has joined #minecrafthelp
#320 [06:26] * hhsufhfd [hhsufhfd@notlogged] has joined #minecrafthelp
#321 [06:27] <NEGASONIC> HELLO?????
#322 [06:27] <NEGASONIC> HELLO?????
#323 [06:29] * NEGASONIC [NEGASONIC@notlogged] has left #minecrafthelp
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#329 [06:34] <NEGASONIC> I AM NOT ABLE TO LAUNCH MINECRAFT ON MY PC
#330 [06:35] <NEGASONIC> i followed the steps and this is the link http://paste.ubuntu.com/17086717/
#331 [06:39] <Andrio> NEGASONIC, install the Catalyst software suite from http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2032.
#332 [06:39] <NEGASONIC> after downlaoding will mit work
#333 [06:40] <Andrio> It should.
#334 [06:41] * cyphase [cyphase@notlogged] has quit. (Ping timeout: 198 seconds)
#335 [06:41] <NEGASONIC> but what if it does not
#336 [06:41] <NEGASONIC> will i get a refund
#337 [06:46] * njo081202 [njo081202@notlogged] has joined #minecrafthelp
#338 [06:46] <njo081202> mash
#339 [06:46] <njo081202> facddsfdas
#340 [06:46] <Andrio> ??> NEGASONIC account/refund
#341 [06:46] <Absol> NEGASONIC: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#342 [06:46] <njo081202> labas
#343 [06:47] <NEGASONIC> ok ill check
#344 [06:47] <njo081202> labas as nojus
#345 [06:48] <NEGASONIC> yes it will refund
#346 [06:48] <njo081202> labas
#347 [06:49] * fgd [fgd@notlogged] has joined #minecrafthelp
#348 [06:49] <njo081202> kostavovardas
#349 [06:50] <njo081202> nojusastccv@gwaue .com
#350 [06:50] <njo081202> ate
#351 [06:50] <njo081202> zaidimai
#352 [06:51] <njo081202> labus
#353 [06:51] <njo081202> labas as nojus
#354 [06:52] <njo081202> 20-8=
#355 [06:52] <njo081202> 20-8=
#356 [06:52] <njo081202> ira
#357 [06:53] <njo081202> 12
#358 [06:53] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#359 [06:53] <njo081202> nojusastccv@gwaue .com
#360 [06:55] <njo081202> 70-30=
#361 [06:59] <NEGASONIC> ok its running thank u for your help
#362 [06:59] * NEGASONIC [NEGASONIC@notlogged] has quit. (Quit: Web client closed)
#363 [06:59] <Andrio> ??> njo081202 ask
#364 [06:59] <Absol> njo081202: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#365 [06:59] <Absol> njo081202: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#366 [07:01] <njo081202> nojus
#367 [07:02] <njo081202> nojus ir daiva
#368 [07:05] * Tasdemir [Tasdemir@notlogged] has joined #minecrafthelp
#369 [07:06] <njo081202> hsf
#370 [07:08] <njo081202> saka
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#374 [07:12] <FunPerson> Is spigot legal to use? I heard of the Bukkit issue, so I was windering
#375 [07:12] <FunPerson> Wondering*
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#379 [07:26] <njo081202> as nojus
#380 [07:28] * mauroxdd [mauroxdd@notlogged] has joined #minecrafthelp
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#382 [07:29] * mauroxdd [mauroxdd@notlogged] has joined #minecrafthelp
#383 [07:29] <mauroxdd> tio
#384 [07:29] <mauroxdd> hola
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#388 [07:33] * Herobrine [Herobrine@notlogged] has joined #minecrafthelp
#389 [07:33] <Herobrine> hi
#390 [07:34] * guest [guest@notlogged] has joined #minecrafthelp
#391 [07:34] <Herobrine> HELLO
#392 [07:34] <guest> hey
#393 [07:34] <Herobrine> Hello there
#394 [07:34] <guest> can joining a minecraft server be malicious?
#395 [07:34] * guest is now known as Guest68689
#396 [07:35] <Herobrine> some times
#397 [07:35] <Herobrine> depends if it haves a virus
#398 [07:36] <Herobrine> why you ask
#399 [07:36] <Andrio> How so?
#400 [07:36] <Guest68689> i don't want that but i want to play minecraft multiplayer
#401 [07:36] <Herobrine> oh
#402 [07:36] <Herobrine> easy
#403 [07:37] <Herobrine> just put in ip and port
#404 [07:37] <Herobrine> but some can have virus on them
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#406 [07:37] <Herobrine> just use the popular servers to play on
#407 [07:37] <Guest68689> they are safe?
#408 [07:37] <Herobrine> some
#409 [07:38] <Herobrine> im not
#410 [07:38] <Juan> Hello, i want to report a crash ive been experiencing ever since i upgraded to windows 10 64 bit
#411 [07:38] <Herobrine> i can loginto your world
#412 [07:38] * GreyVulpine kicked Herobrine from #minecrafthelp (Reason: erobrine :Meep Meep. Go away.)
#413 [07:38] <Andrio> I dare you to try.
#414 [07:39] <Juan> hello?
#415 [07:39] <GreyVulpine> Juan - Please copy the entirety of the error log to http://paste.ubuntu.com and submit it, then give us the URL
#416 [07:39] <Juan> http://paste.ubuntu.com/17087597/
#417 [07:40] <Juan> oops sorry. i sent the wrong link
#418 [07:40] <GreyVulpine> Care to take that one Andrio?
#419 [07:40] <Andrio> Let's see
#420 [07:40] <Juan> here is the one http://paste.ubuntu.com/17087676/
#421 [07:40] <Guest68689> could joining a server create files outside the minecraft directory that i wouldn't know about? could i get something like a key logger?
#422 [07:41] <GreyVulpine> Guest68689 - Negative.
#423 [07:41] <Guest68689> i'm planning on playing on popular servers anyway
#424 [07:41] <Guest68689> GreyVulpine: alright sweet, so was Herobrine lying?
#425 [07:41] <GreyVulpine> Yes.
#426 [07:42] <GreyVulpine> Unless you voluntarily visit external links from some ad on a server, minecraft has no way of forcing you to download malicious files without your knowledge.
#427 [07:43] <Guest68689> so as long as i don't click on any links it's 100% safe to join a server?
#428 [07:43] <GreyVulpine> Yes.
#429 [07:43] <Guest68689> all the mods and stuff are hosted on the server not locally right?
#430 [07:44] <Andrio> Juan, try using the latest 'MinecraftInstaller.msi' from https://minecraft.net/en/download.
#431 [07:44] <GreyVulpine> Generally, plugins are ran server-side. Your player profile is stored on the server.
#432 [07:44] <Juan> ok let me try
#433 [07:44] <Andrio> Guest68689, usually
#434 [07:45] <Guest68689> so what do i actually download when joining a server? and how do i check and what are some popular server you could recommend?
#435 [07:45] <GreyVulpine> You would use the same program to launch minecraft, but instead of selecting "Single Player", you would choose "Multiplayer"
#436 [07:46] <Guest68689> i mean how do i check the files that are created when joining a server? on a mac.
#437 [07:46] * Guest47643 is now known as kamcio96
#438 [07:46] <Guest68689> thanks for the help : D
#439 [07:47] <GreyVulpine> There are none that are created during a multiplayer session, aside from a custom texture pack I believe.
#440 [07:47] * giwar [giwar@notlogged] has joined #minecrafthelp
#441 [07:47] <GreyVulpine> And I believe you can choose to not download that in minecraft's options.
#442 [07:47] <Andrio> By default it asks you whether or not you want to use it anyway.
#443 [07:47] <Guest68689> sweet!
#444 [07:48] <Guest68689> if you guys don't mind telling me, is there a way to check everything my computer does in the background like all the logs? i think it's called "console" but i'm not sure...
#445 [07:49] <GreyVulpine> You can force the launcher to stay open, revealing the console by going to "Edit Profile", and selecting "Keep Launcher visible" from the options.
#446 [07:50] <Guest68689> that's cool.
#447 [07:50] <Guest68689> is there a way to view everything my computer does
#448 [07:50] <GreyVulpine> On a mac? Probably not.
#449 [07:51] <GreyVulpine> Not without downloading some sort of program.
#450 [07:51] <Guest68689> what about "console"
#451 [07:51] * Forzey [Forzey@notlogged] has joined #minecrafthelp
#452 [07:51] <GreyVulpine> There's no general 'console' that shows you everything that your mac does.
#453 [07:52] <Juan> it worked!!
#454 [07:52] <Andrio> Oh, good.
#455 [07:52] <Juan> but the frames dropped very hard after this problem occured
#456 [07:52] <Juan> is there a reason for that to happen?
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#458 [07:53] <Guest68689> so what is it for then?
#459 [07:54] <GreyVulpine> Guest68689 - I'm sorry, I don't understand the question
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#462 [07:55] <Juan> but anyways thank you Andrio for your help
#463 [07:55] <Juan> really means alot :)
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#465 [07:56] <Chromaryu> console, you mean, dmesg
#466 [07:56] <Chromaryu> But don't touch to that, it MAY mess up your PC,
#467 [07:56] <Chromaryu> But don't touch to that, it MAY mess up your PC,
#468 [07:56] * erto [erto@notlogged] has left #minecrafthelp
#469 [07:56] <Andrio> :-)
#470 [07:56] <Andrio> :-)
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#472 [07:57] <Chromaryu> or like, in linux, journalctl
#473 [07:57] <Guest68689> GreyVulpine: https://en.wikipedia.org/wiki/List_of_OS_X_components#Console
#474 [07:58] <Chromaryu> Yeh, shell. old traditional way...
#475 [07:58] <Guest68689> would i be able to use this to check for malicious activity?
#476 [07:58] <Chromaryu> Not much.
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#478 [07:59] <Chromaryu> I mean, what malicious activity
#479 [07:59] <Guest68689> files getting created on my computer like a key logger
#480 [08:00] <Guest68689> or some sort of malicious thing
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#484 [08:03] <Guest68689> Chromaryu: so i can't use this for security purposes?
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#486 [08:05] <Guest68689> this isn't really minecraft related anymore don't worry about it guys
#487 [08:05] <Johnathan> hello. i would like to report that my Minecraft keeps crashing ever since i upgraded to Windows 10 64 bit from Windows 10 32 bit. Is there a solution to stop it besides optifine?
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#494 [08:10] <Redsnowball> Hi there. Whenever I try to accept the Minecraft Realms menu in game I get the error 'An error occurred (500): Could not connect to Realms: connect timed out'. On top of this, I cannot see anyone's skin including my own.
#495 [08:10] * leo2070 [leo2070@notlogged] has joined #minecrafthelp
#496 [08:10] <leo2070> save
#497 [08:11] <Johnathan> hello. i would like to report that my Minecraft keeps crashing ever since i upgraded to Windows 10 64 bit from Windows 10 32 bit. Is there a solution to stop it besides optifine?
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#502 [08:15] <Azriel> Is there a way to find out what email address a migrated account is linked to?
#503 [08:16] <Guest68689> Azriel: your account?
#504 [08:17] <Azriel> Yeah, I migrated my account and somehow screwed it up, can't find it.
#505 [08:18] <Guest68689> can you log in?
#506 [08:18] <Azriel> Mojang needs proof of purchase, but hotmail purged all my email from before 2013, and the bank account I used to purchase doesn't exist
#507 [08:18] <Azriel> I can login to a mojang account with 2 of the emails that I could have used, but neither have the minecraft account. When I try to migrate, it says it's been migrated
#508 [08:21] <Johnathan> hello. i would like to report that my Minecraft keeps crashing over and over, ever since i upgraded to Windows 10 64 bit from Windows 10 32 bit.
#509 [08:21] <Guest68689> oh so it's already been migrated
#510 [08:22] <Guest68689> but you can log into it?
#511 [08:22] <Azriel> No, I can't log into the minecraft account because I don't know what email address is associated with it
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#513 [08:24] <LanixBoy> ciao
#514 [08:24] <LanixBoy> ho un problema
#515 [08:24] <LanixBoy> chi mi puo aiutare?
#516 [08:24] <Guest68689> Azriel: try resetting your password. This will send an email to the address that you have registered, letting you know which address you used.
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#518 [08:25] <LanixBoy> il mio gioco crasha come faccio
#519 [08:25] <LanixBoy> w?
#520 [08:25] <Azriel> I can reset the password for my mojang accounts, but not for my minecraft account
#521 [08:25] <Guest68689> Azriel: have you tried logging in with your minecraft username?
#522 [08:25] <Guest68689> Azriel: have you tried logging in with your minecraft username?
#523 [08:26] * LanixBoy [LanixBoy@notlogged] has left #minecrafthelp
#524 [08:26] <Azriel> It tells me I can't login with it because it's been migrated and I need to use my email
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#527 [08:28] * Absol kicked dantdm from #minecrafthelp (Reason: antdm :You are not him. Do not impersonate because it's terrible (#435))
#528 [08:28] <Guest68689> Azriel: maybe you have not verified your email address go to this link: You have not verified your email address
#529 [08:28] <Guest68689> Azriel: https://account.mojang.com/me/resendVerifyEmail
#530 [08:29] <Guest68689> check your junk/spam
#531 [08:30] <Azriel> That's the issue. I have 2 email addresses it could be. I've registered and verified both as mojang accounts, but they don't show my minecraft account, so I'm trying to see if I can find out what email address my minecraft account says it should be
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#536 [08:33] <Guest68689> and you said you've already migrated the account to mojang?
#537 [08:34] <Azriel> Apparently
#538 [08:36] <Guest68689> maybe you misspelled your email or used the wrong account, you will need the name of the correct account and your transaction ID.
#539 [08:36] <Guest68689> or some proof of purchase
#540 [08:36] <Guest68689> then email them: https://help.mojang.com/customer/portal/emails/new
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#542 [08:39] <Azriel> I'm contacting my bank to see if they have statements for the closed account.
#543 [08:39] <Azriel> When did Beta start?
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#547 [08:40] <Guest68689> Azriel: December 20, 2010
#548 [08:45] <Guest68689> damn time goes by quick
#549 [08:45] <Guest68689> anyway got to go good luck
#550 [08:46] <Guest68689> peace
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#557 [09:05] <iPatlican> sa
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#565 [09:34] <JaimeLesBiches> hey
#566 [09:34] <JaimeLesBiches> guys I've got a problem
#567 [09:34] <JaimeLesBiches> How can I get back my password without my e mail ?
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#577 [09:57] <FrankSinatra> WhatIsGC hi there
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#587 [10:03] <Tecco_17> my minecraft woust to run at 200 fps but now runs at3 fps
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#589 [10:04] <Tecco_17> i updated my drivers all of them but stil doesnt work in the version 1.9.4
#590 [10:04] <Tecco_17> in 1.8.9 it worked just fine
#591 [10:04] <Luggi100> why cant i log in on my old account
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#603 [10:32] <NetherGuy65> Hey! i got a problem when i start playing minecraft, when is downloading things to start it shows ''Java(TM) plattaform SE binary not responding'' HELP
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#610 [10:53] <stingingobject5> can someone help my minecraft 1.9 + is lagging servilely
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#612 [10:55] <stingingobject5> can someone help my minecraft 1.9 + is lagging servilely
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#614 [10:55] <_pedrothelink_> Pixel Format Not Accelerated
#615 [10:55] <_pedrothelink_> ?
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#617 [10:56] * hssan [hssan@notlogged] has quit. (Ping timeout: 195 seconds)
#618 [10:56] <stingingobject5> can someone help my minecraft 1.9 + is lagging servilely
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#620 [10:56] <stingingobject5> anyone
#621 [10:57] <stingingobject5> can someone help my minecraft 1.9 + is lagging servilely
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#623 [10:57] <_pedrothelink_> anybody here speak Portuguese and can help me ?
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#625 [10:57] <stingingobject5> can someone help my minecraft 1.9 + is lagging servilely
#626 [10:58] <_pedrothelink_> anybody here speak Portuguese and can help me ?
#627 [10:58] <stingingobject5> can someone help my minecraft 1.9 + is lagging servilely
#628 [10:58] <stingingobject5> can someone help my minecraft 1.9 + is lagging servilely
#629 [10:58] <stingingobject5> can someone help my minecraft 1.9 + is lagging servilely
#630 [10:58] <stingingobject5> can someone help my minecraft 1.9 + is lagging servilely
#631 [10:58] * Absol kicked stingingobject5 from #minecrafthelp (Reason: tingingobject5 :Stop spamming)
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#634 [10:59] <stingingobject5> absol sorry but no one helps
#635 [10:59] <_pedrothelink_> anybody here speak Portuguese and can help me ? please
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#637 [11:01] <_pedrothelink_> no one?
#638 [11:01] <stingingobject5> ikr
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#640 [11:01] <_pedrothelink_> ok
#641 [11:01] <_pedrothelink_> ok
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#645 [11:02] <xLJD> is there any chance i can refund minecraft?
#646 [11:03] <xLJD> it won't run at all on this pc
#647 [11:04] <GreyVulpine> xLJD - https://help.mojang.com/customer/portal/articles/359338
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#651 [11:08] <blabla07> I've been trying to download minecraft for a while now but it keeps telling me there's a lack of updated graphic drivers, I'm not that great with computers, but I've downloaded Intel (R) Driver Update Utility and for the first time it actually found some updates
#652 [11:08] <GreyVulpine> Whoa, that's a first
#653 [11:08] <GreyVulpine> Got a link to your dxdiag?
#654 [11:09] <blabla07> So I downloaded it, tried to install it but it says there's an unknown problem
#655 [11:09] <blabla07> No .. but I'll find it wait a minute
#656 [11:10] <GreyVulpine> blabla07 - Follow the directions at: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#657 [11:11] <blabla07> Doing that, thanks
#658 [11:13] <blabla07> It's Dutch though, that's probably a problem isn't it?
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#660 [11:14] <blabla07> http://paste.ubuntu.com/17092346/
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#663 [11:19] <GreyVulpine> Bleh, unfortunately, there's nothing I can do for you there blabla07
#664 [11:20] <GreyVulpine> Old video chipset, intel's no longer provided support for that chipset.
#665 [11:21] <blabla07> Okay great haha
#666 [11:21] <blabla07> At least I know I can quit trying then
#667 [11:22] <GreyVulpine> If you check here: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html -- Under Legacy, you'll see your G41. Support was dropped after 8.1
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#671 [11:24] <blabla07> It really is my computer? Or the lack of certain parts, like a valible video chipset
#672 [11:24] <blabla07> I mean, is it a part I can buy or is it really impossible
#673 [11:24] <GreyVulpine> It's a laptop, right?
#674 [11:24] <blabla07> Nope computer
#675 [11:25] <blabla07> Don't know how to call it but no laptop
#676 [11:25] <GreyVulpine> Ah, let's see.. one moment
#677 [11:26] <GreyVulpine> There's a chance you can upgrade just the video component, but I'm not 100% on that
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#680 [11:27] <blabla07> That's something I can search for on the internet?
#681 [11:27] <GreyVulpine> Looking, this seems to be your computer: http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02127125
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#684 [11:27] <GreyVulpine> It looks to have the proper video expansion slot.
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#686 [11:28] <blabla07> Yes, how in the world did you figure that out ..
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#688 [11:28] <blabla07> Don't answer that
#689 [11:28] <GreyVulpine> Google, your computer's model is listed on your dxdiag
#690 [11:29] <GreyVulpine> With a 300W power supply, so an upgraded video card is possible without having to upgrade the power supply. Higher end video cards may not be compaitble, but you might be able to get away with a low to midrange card
#691 [11:29] <blabla07> Which I need to buy?
#692 [11:29] <GreyVulpine> Yes
#693 [11:29] <blabla07> Ah thanks
#694 [11:30] <blabla07> Okay thank you for your help
#695 [11:30] * GreyVulpine nods
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#708 [11:52] <itsDamo_> Hi. I know this chat isn't really for account issues but I've kind of got a strange issue
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#718 [12:05] <oni> well i havnt been playing minecraft for years and now trying to migrate my account, but i dont remember the password for my old account and for some reason i wont get the mail to reset the password
#719 [12:12] * Skies_ [Skies_@notlogged] has joined #minecrafthelp
#720 [12:14] <Skies_> Hi.
#721 [12:14] * arnauz [arnauz@notlogged] has joined #minecrafthelp
#722 [12:15] <Skies_> Someone have issue with authentification ?
#723 [12:15] <Skies_> I have an "com.mojang.authlib.exceptions.InvalidCredentialsException: Invalid credentials." An I have already try a change pwd.
#724 [12:16] <arnauz> I buy minecraft there about 3 years and my Microsoft account does not recognize
#725 [12:16] <arnauz> can you help me ?
#726 [12:17] <Skies_> Hi Arnauz, have you migrate your old MC account to a mojang account ?
#727 [12:17] <arnauz> yes but my account of minecraft is not repertoried
#728 [12:17] <arnauz> i'm sorry for my english ^^" i'm french
#729 [12:17] <Skies_> Ah super ca sera plus simple
#730 [12:17] <Skies_> ;)
#731 [12:17] <arnauz> tant mieux
#732 [12:18] <Skies_> tu es en train de faire la migration vers un compte Mojang ?
#733 [12:18] <arnauz> non je les faites mais je veut changer mon skin et le compte me dit que je ne possede pas minecraft
#734 [12:18] <Skies_> Je pense que actuellement les serveur d'authentification sont HS, je n'arrive plus a me connecter a MC depuis environ 1h :/
#735 [12:19] <arnauz> a d'accord dans se cas je vais etre patient ^^
#736 [12:19] <Skies_> quand tu te connecte sur minecraft.net tu as aussi un : "Error! Unknown e-mail address or password." ?
#737 [12:19] <arnauz> je test de suite
#738 [12:21] <arnauz> a je crois savoir ou j'ai pecher ... j'ai peut etre pas entrer le bon email
#739 [12:22] <Skies_> ^^ Tu passe bien sur minecraft.net ?
#740 [12:22] * kirby|gone is now known as mrkirby153
#741 [12:22] <arnauz> oui
#742 [12:23] <arnauz> mais avec la mauvaise adresse mail a mon avi
#743 [12:23] * LucasLokao13 [LucasLokao13@notlogged] has joined #minecrafthelp
#744 [12:23] <Skies_> ok donc j'ai un pblm chez moi, mon compte ne passe pas apparement.
#745 [12:23] <mattym> ?? login/throttle
#746 [12:23] <Absol> login/throttle: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#747 [12:24] <Absol> login/throttle: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#748 [12:24] <mattym> You both seem to have the above issue ^
#749 [12:24] <Skies_> No, I've this afternoon all was alright
#750 [12:24] <Skies_> since 18h I have an "Invalid credentials" issue
#751 [12:26] <Skies_> How can my account pwd change since this afternoon ?
#752 [12:26] * LucasLokao13 [LucasLokao13@notlogged] has quit. (Ping timeout: 195 seconds)
#753 [12:27] <Skies_> I've an Invalid token followed by an Invalid credential.
#754 [12:27] <Skies_> Nothing like a lockout
#755 [12:28] <mattym> Skies_, A lockout never says "Hi this is a lockout" you get the same error messages taht you are getting
#756 [12:29] <Skies_> Ok, I expect a different throw exception
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#760 [12:32] <mattym> Skies_, Make sure you leave it for at least 3 hours without attemptint to log in or change account info
#761 [12:32] <mattym> Skies_, After that, try one more password reset before anything else
#762 [12:32] <mattym> Skies_, If you still get an issue, then come back here
#763 [12:33] <Skies_> Ok I'll be back. Thanks for support
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#767 [12:44] * Nick is now known as Guest73535
#768 [12:45] <Guest73535> Hello, my minecraft launcher crashes after I click "play". It opens up the minecraft and then just force quits without an error.
#769 [12:45] <mattym> ??> Guest73535 launcher/crash-log
#770 [12:45] <Absol> Guest73535: We need to see your crash log, which appears after a crash.
#771 [12:45] <Absol> Guest73535: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#772 [12:48] <Guest73535> There is no crash log when I go to it
#773 [12:48] <Guest73535> [13:43:13] [Client thread/INFO]: Setting user: Robotmaster869 [13:43:13] [Client thread/INFO]: (Session ID is token:ff68fd3223ce493388e972117cd983ee:2053cd6474eb4ec9a21cf319666c12fb)
#774 [12:48] <Guest73535> Thats all I get
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#776 [12:50] <mattym> Guest73535, Are your launcher and game up to date?
#777 [12:50] <Guest73535> I have actually found the crash log here it is http://paste.ubuntu.com/17095890/
#778 [12:53] <mattym> ??> Guest73535 mods
#779 [12:53] <Absol> Guest73535: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#780 [12:53] <Absol> Guest73535: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#781 [12:54] <Guest73535> I don't think I have any mods installed though,
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#785 [12:55] <clarjon1> Guest73535: optifine counts as a mod.
#786 [12:55] <Guest73535> oh
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#789 [12:56] <clarjon1> Guest73535: because it modifies the original game.
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#791 [12:56] <Guest73535> Let me see what happens without it
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#793 [12:57] <Guest73535> This is what I get now http://paste.ubuntu.com/17096083/
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#798 [12:59] <mattym> ??> Guest73535 mac/reinst
#799 [12:59] <Absol> Guest73535: You may need to reinstall the locally installed files that Minecraft puts into place.
#800 [12:59] <Absol> Guest73535: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#801 [12:59] <mattym> Guest73535, Try the instructions from Absol
#802 [12:59] <mattym> Guest73535, They will completely remove the mod
#803 [13:02] <Guest73535> How do I put that into the terminal off a mac?
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#805 [13:02] <mattym> Guest73535, Did you get to the Terminal app yet?
#806 [13:02] <mattym> Guest73535, I beleive it should be in Finder, under the Utilites section
#807 [13:02] <Guest73535> Yes
#808 [13:03] <mattym> Guest73535, then on the command line type exactly as it shows: curl -L git.io/rmc | sh
#809 [13:04] <Guest73535> Okay so I have done that but the minecraft still crashes
#810 [13:04] <mattym> Guest73535, Did the terminal window show a bunch of info about what it was doing after you entered the command?
#811 [13:04] <Guest73535> Yes
#812 [13:05] <mattym> Guest73535, Get me a link to the newest crash log or whatever its showing you now
#813 [13:06] * spidermonkey21 [spidermonkey21@notlogged] has joined #minecrafthelp
#814 [13:06] <Guest73535> http://paste.ubuntu.com/17096391/
#815 [13:07] <spidermonkey21> I am trying to Import my old Minecraft account and I can't remeber what email I used.
#816 [13:08] * nad [nad@notlogged] has joined #minecrafthelp
#817 [13:08] <mattym> spidermonkey21, One moment
#818 [13:08] <nad> my minecraft keeps crshing when i try to play it...
#819 [13:09] <mattym> ??> spidermonkey21 account/forgot-email
#820 [13:09] <Absol> spidermonkey21: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#821 [13:09] <nad> i have my Ubuntu Link aswell...
#822 [13:09] <mattym> nad, Paste the link here please
#823 [13:09] <nad> http://paste.ubuntu.com/17096389/
#824 [13:10] <spidermonkey21> I created my account when I was a lot younger, and I deleted the email I think I created the accounton.
#825 [13:10] <nad> but i didnt...
#826 [13:10] <mattym> ??> spidermonkey21 mojang/email
#827 [13:10] <Absol> spidermonkey21: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#828 [13:10] <Absol> spidermonkey21: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#829 [13:10] <mattym> spidermonkey21, Fill in the form Absol linked
#830 [13:11] <mattym> spidermonkey21, In the form click the other link about finding your transaction-ID and include it in the form, if you cant find that ID you are likely out of luck
#831 [13:11] <mattym> nad, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#832 [13:11] <mattym> Guest73535, Are you using the latest download of the Mac launcher?
#833 [13:11] <nad> im on windows
#834 [13:12] <nad> how do i downgrade?
#835 [13:12] <mattym> nad, Only read the messages with your name at the start, the others are not meant for you
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#837 [13:12] <mattym> nad, When did you update to Windows 10?
#838 [13:13] <nad> i dont know
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#840 [13:13] <Guest73535> I have fixed the issue, it was just the version didn't want to work so I went up a version
#841 [13:13] <mattym> Guest73535, Ok
#842 [13:13] <MrRevoSmiley> Hey there anyone that can help me
#843 [13:13] * spidermonkey21 [spidermonkey21@notlogged] has quit. (Ping timeout: 195 seconds)
#844 [13:14] <mattym> nad, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#845 [13:14] <mattym> nad, try that ^
#846 [13:14] <mattym> nad, If you dont get the option to downgrade back to 7, then you will need to do a full reinstall of it.
#847 [13:14] <mattym> MrRevoSmiley, Just explain the issue
#848 [13:14] <MrRevoSmiley> I had an account called MrRevoSmiley Now its called AAlcaGamerZZ
#849 [13:14] * nad [nad@notlogged] has quit. (Quit: Web client closed)
#850 [13:14] <mattym> MrRevoSmiley, Did you make the change?
#851 [13:15] <MrRevoSmiley> Nope
#852 [13:15] <mattym> ??> MrRevoSmiley account/hacked
#853 [13:15] <Absol> MrRevoSmiley: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#854 [13:15] <Absol> MrRevoSmiley: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#855 [13:15] <mattym> MrRevoSmiley, Try the steps from that link ^
#856 [13:15] <MrRevoSmiley> I cant find the transaction ID
#857 [13:15] <mattym> MrRevoSmiley, Did you check the link with the different ways of finding it?
#858 [13:16] <MrRevoSmiley> All I can find is the confermation mail from www.moneybookers.com
#859 [13:16] <mattym> MrRevoSmiley, It may be something in that email
#860 [13:17] <MrRevoSmiley> yea but ive looked it through but cant find it
#861 [13:17] <MrRevoSmiley> Is there any number to call Mojang in EU
#862 [13:17] <mattym> MrRevoSmiley, Go to this page https://help.mojang.com/customer/en/portal/articles/361380-what-is-a-transaction-id-
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#865 [13:17] <mattym> MrRevoSmiley, Look to the part where it says about contacting the company Skrill if you used moneybookers to make the purchase
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#867 [13:18] <Under5izecookie> How do I fix this java.lang.NullPointerException ?
#868 [13:18] <mattym> MrRevoSmiley, Also look further down on that page for the example version of your type of ID and see if that email has anythign like it
#869 [13:19] <mattym> Under5izecookie, What antivirus and firewall software do you have instelled?
#870 [13:19] * RyleeEspiritu [RyleeEspiritu@notlogged] has joined #minecrafthelp
#871 [13:19] <MrRevoSmiley> Thx but oh dear lord it looks complicated
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#873 [13:20] <Under5izecookie> sophos
#874 [13:21] <MrRevoSmiley> I found something but do I need to call these guys
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#876 [13:21] <mattym> Under5izecookie, Yeah, never seen this issue with that one before so we have no info on it. Check to see if your AV program has an option to make exceptions for programs
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#878 [13:22] <mattym> Under5izecookie, Then add Minecraft and Java to that list
#879 [13:22] <Under5izecookie> OK
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#881 [13:22] <mattym> Under5izecookie, If you cant find an option like that, uninstall that antivirus, restart your computer, and check minecraft, if it works, try a different solution
#882 [13:22] <mattym> ??> Under5izecookie av/avast
#883 [13:22] <Absol> Under5izecookie: Avast! Anti-virus: http://www.avast.com/free-antivirus-download
#884 [13:23] <mattym> Under5izecookie, We suggest that one ^ as it seems not to have issues with minecraft
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#887 [13:24] <MrRevoSmiley> I might give up on that account, I just want justice to be served for that hacker
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#890 [13:25] <Under5izecookie> I don't think I can delete the program.
#891 [13:26] <mattym> Under5izecookie, Check the programs website to see if they have info on letting programs bypass it
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#896 [13:35] <oreoguy29> So im in my launcher so i click play and it says downloading right after the last thing downloads nothing happens minecraft does not open can you help?
#897 [13:35] <oreoguy29> ive tried reinstalling it
#898 [13:35] <mattym> oreoguy29, Was it working on your computer before?
#899 [13:35] <oreoguy29> no
#900 [13:36] <mattym> oreoguy29, What antivirus and firewall software do you have installed?
#901 [13:36] <oreoguy29> windows defender
#902 [13:37] <mattym> ??> oreoguy29 tools/hjt
#903 [13:37] <Absol> oreoguy29: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#904 [13:37] <Absol> oreoguy29: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#905 [13:37] <mattym> oreoguy29, Do the above instructions please
#906 [13:38] <oreoguy29> ok
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#908 [13:39] <oreoguy29> almost done
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#912 [13:40] <oreoguy29> http://paste.ubuntu.com/17097489/
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#914 [13:42] <mattym> oreoguy29, Make sure all your VPN software is off, in the AMD Raptr program, go to Minecrafts settings and make sure the ingame overlay is turned off
#915 [13:43] <mattym> oreoguy29, After the VPN stuff is off
#916 [13:43] <mattym> ??> oreoguy29 win/reinst
#917 [13:43] <Absol> oreoguy29: You may need to reinstall the locally installed files that Minecraft puts into place.
#918 [13:43] <Absol> oreoguy29: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#919 [13:43] <mattym> oreoguy29, Do those instructions to have it reload minecrafts files
#920 [13:45] <Guest65623> Needing help, game doesnt load, here is my log: http://paste.ubuntu.com/17096793/
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#924 [13:48] <MrRevoSmiley> Does anyone know how to track down a hacker by the username?
#925 [13:48] <mattym> MrRevoSmiley, No
#926 [13:48] <MrRevoSmiley> Damn
#927 [13:49] <mattym> Guest65623, Download and Install the file from this page https://downloadcenter.intel.com/download/18228/Intel-Graphics-Media-Accelerator-Driver-for-Windows-7-64-exe-
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#929 [13:51] <Guest65623> Thanks so much Mattym
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#940 [13:59] <nogardley> Hello. I had to download Windows 10 and Minecraft crashed after I pressed "play". I tried to fix the driver problem and updated the drivers, but the problem is still there. Here is my DxDiag report http://paste.ubuntu.com/17097986/
#941 [13:59] <mattym> nogardley, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#942 [14:00] <nogardley> Thank you
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#949 [14:08] <RatchetOreo> I just updated my computer to windows 10 and i tried to play minecraft but it just says up top "Uhoh, it looks like the game crashed!Sorry for the inconvenience
#950 [14:08] <mattym> RatchetOreo, Do you have the link to your dxdiag report? If so please post the link in this chat.
#951 [14:09] * golyth [golyth@notlogged] has joined #minecrafthelp
#952 [14:09] <RatchetOreo> ------------------ System Information ------------------ Time of this report: 6/7/2016, 14:00:34 Machine name: GATEWAY-DESKTOP Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160422-1850) Language: English (Regional Setting: English) System Manufacturer: Gateway System Model: SX2801 BIOS: Default
#953 [14:09] <mattym> ??> RatchetOreo paste
#954 [14:09] <Absol> RatchetOreo: Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL of the site it takes you to.
#955 [14:09] <mattym> RatchetOreo, Please post the full dxdiag to the site mentioned above
#956 [14:09] <mattym> RatchetOreo, Then provide the link to the page it creates
#957 [14:09] <mattym> RatchetOreo, Then provide the link to the page it creates
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#959 [14:10] <RatchetOreo> it wont enter it when i try to enter it
#960 [14:10] <RatchetOreo> the link
#961 [14:11] <RatchetOreo> http://paste.ubuntu.com/17098198/
#962 [14:11] <RatchetOreo> nevermind
#963 [14:11] <mattym> RatchetOreo, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#965 [14:11] <RatchetOreo> how do i purchase a new graphics driver
#966 [14:11] <RatchetOreo> how do i purchase a new graphics driver
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#968 [14:12] <mattym> RatchetOreo, You would need to look into that on your own. You would need to buy a new graphics card that is compatable with your system
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#970 [14:13] <RatchetOreo> ok thank you
#971 [14:13] <RatchetOreo> bye
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#976 [14:21] <Player_> I just bought a minecraft account and am using the proper email and password and it will not let me log in. What am I doing wrong?
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#979 [14:23] <Player_> Can I please get help?
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#983 [14:26] <St3go> my minecraft login doesnt work
#984 [14:26] <St3go> i changed my passwort with my email
#985 [14:27] <St3go> i cant login i dont know why i cant login then all is right email and passwort
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#989 [14:28] <mrcoolthug> when i opend minecraft it said " were sorry, but it seems there was an error while trying to render aspects of the game" and it also says that i need to update my graphic drivers.
#990 [14:28] <mrcoolthug> what do i do?
#991 [14:29] <Hannah1905> My minecraft keeps crashing and blacking out.. It comes up with a huge list of error logs. I'm on a windows laptop btw..
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#994 [14:30] <aldemar> hola
#995 [14:30] <aldemar> lds
#996 [14:30] <aldemar> ds.
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#998 [14:32] <Hannah1905> hola. ¿Por favor habla en ingles? Si se puede, es decir, buen señor .
#999 [14:33] <Hannah1905> Someone help please?
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#1002 [14:34] <Redsnowball> I cannot see my skin, or anyone else's skin. I can only see the default skins. How do I fix this?
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#1007 [14:36] <Hannah1905> Completely ignored arguments: [--nativeLauncherVersion, 301] [18:54:36] [Client thread/INFO]: Setting user: han_1905 [18:54:39] [Client thread/INFO]: LWJGL Version: 2.9.4 [18:54:40] [Client thread/INFO]: Reloading ResourceManager: Default [18:54:41] [Sound Library Loader/INFO]: Starting up SoundSystem... [18:54:41] [Thread-5/INFO]: Initializing LWJGL OpenAL [18:54:41] [Thread-5/INFO]: (The LWJGL binding of OpenAL.
#1008 [14:37] <Hannah1905> This keeps showing up, can someone help me? I try to load my saved game or make a new one and it blacksout then crashes. The log continues to say this.
#1009 [14:37] <Momhelp> Sons computer broke screen and all bought new computer. How can I get mine craft on it again under his e mail?
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#1014 [14:42] <mattym> mrcoolthug, Still there?
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#1025 [15:00] <Danny_> Is there supposed to be a mods folder in the minecraft application support folder?
#1026 [15:00] * mrcoolthug [mrcoolthug@notlogged] has quit. (Ping timeout: 195 seconds)
#1027 [15:02] <mattym> Danny_, We dont support mods here, and technically no there is not supposed to be one there
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#1029 [15:02] <Danny_> Thank you. However do you know any effective way of creating one?
#1030 [15:02] <mattym> ??> Danny_ mods
#1031 [15:02] <Absol> Danny_: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1032 [15:02] <Absol> Danny_: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1033 [15:03] <Danny_> Ok thanks
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#1041 [15:17] <mapikon> i can´t login to my minecraft i reset password but i stay can´t login please help
#1042 [15:17] <mattym> mapikon, What is the exact error you are getting?
#1043 [15:17] * marcos [marcos@notlogged] has joined #minecrafthelp
#1044 [15:18] <mapikon> invalidcredetialsexception
#1045 [15:19] <mattym> mapikon, Do you get an error if you try to log in on the website?
#1046 [15:19] * MrLinic [MrLinic@notlogged] has joined #minecrafthelp
#1047 [15:19] <mapikon> yea
#1048 [15:19] <MrLinic> hello
#1049 [15:19] <mattym> ??> mapikon login/throttle
#1050 [15:19] <Absol> mapikon: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1051 [15:19] <Absol> mapikon: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1052 [15:20] * felipe [felipe@notlogged] has joined #minecrafthelp
#1053 [15:20] <MrLinic> can somebody helpme with this
#1054 [15:20] <MrLinic> http://paste.ubuntu.com/17100122/
#1055 [15:20] <mapikon> ok thank you
#1056 [15:20] <MrLinic> i cant play mc
#1057 [15:20] <mattym> MrLinic, One moment
#1058 [15:20] <MrLinic> ok
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#1061 [15:20] <mattym> MrLinic, Download and Install the file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
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#1063 [15:21] <MrLinic> thank you
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#1067 [15:24] <sistastorm> I can't log in using my password anymore. I've reset it multiple times and it won't take it
#1068 [15:24] <SafeYolo> Hello
#1069 [15:24] <sistastorm> hello
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#1071 [15:24] <mattym> sistastorm, Do you also get an error if you try to log in on the website?
#1072 [15:24] <SafeYolo> No?
#1073 [15:24] <sistastorm> No. It just says that the password or email address is incorrect
#1074 [15:25] <mattym> ??> sistastorm login/throttle
#1075 [15:25] <Absol> sistastorm: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1076 [15:25] <Absol> sistastorm: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1077 [15:25] * Tastenkiller [Tastenkiller@notlogged] has joined #minecrafthelp
#1078 [15:25] <SafeYolo> When i start my game it crash
#1079 [15:25] <mattym> ??> SafeYolo launcher/crash-log
#1080 [15:25] <Absol> SafeYolo: We need to see your crash log, which appears after a crash.
#1081 [15:25] <Absol> SafeYolo: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1082 [15:26] <SafeYolo> http://paste.ubuntu.com/17100261/
#1083 [15:26] <SafeYolo> This?
#1084 [15:26] <SafeYolo> And now?
#1085 [15:26] <mattym> SafeYolo, Yes one moment
#1086 [15:26] <Tastenkiller> when i start my game it crash :(
#1087 [15:26] <sistastorm> Ok. Thank you Absol and mattym
#1088 [15:26] <mattym> SafeYolo, Download and Install the file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-
#1089 [15:26] <mattym> ??> Tastenkiller launcher/crash-log
#1090 [15:26] <Absol> Tastenkiller: We need to see your crash log, which appears after a crash.
#1091 [15:26] <Absol> Tastenkiller: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1092 [15:27] <SafeYolo> oke
#1093 [15:27] <SafeYolo> its dowloading...
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#1095 [15:28] <Tastenkiller> yes i have
#1096 [15:29] <Tastenkiller> yes launcher crash log
#1097 [15:29] <mattym> Tastenkiller, Follow the instructions from Absol
#1098 [15:30] <Tastenkiller> ok Thanks :)
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#1102 [15:32] <Tastenkiller> error
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#1107 [15:35] <mattym> Tastenkiller, You didnt do all the steps in the instructions
#1108 [15:39] <Tastenkiller> i have Windows 10 not Windows 7
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#1110 [15:39] <hello> hi i need help with my minecraft
#1111 [15:40] <mattym> Tastenkiller, REad the instructions from Absol you need to provide the link to your crash log
#1112 [15:40] <mattym> hello, Explain the problem
#1113 [15:41] <hello> I cant seem to migrate my mojang account, all the details I need to put in are correct but it says that they are wrong
#1114 [15:41] <mattym> hello, What browser are you trying on?
#1115 [15:41] <hello> google chrome
#1116 [15:41] <mattym> hello, Try with a different browser
#1117 [15:41] <mattym> hello, If that doesnt work
#1118 [15:42] <mattym> ??> hello mojang/email
#1119 [15:42] <Absol> hello: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1120 [15:42] <Absol> hello: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1121 [15:42] <mattym> hello, Then fill in the form Absol linked
#1122 [15:42] <hello> thx guys
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#1127 [15:59] <beachhobo2> I am having trouble logging into any multiplayer servers. Recently, it has been spitting out a very long error code in the form of a white screen.
#1128 [15:59] <beachhobo2> How do I fix this?
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#1133 [16:03] <mattym> ??> beachhobo2 launcher/crash-log
#1134 [16:03] <Absol> beachhobo2: We need to see your crash log, which appears after a crash.
#1135 [16:03] <Absol> beachhobo2: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1136 [16:05] <beachhobo2> http://paste.ubuntu.com/17101227/
#1137 [16:05] <mattym> beachhobo2, From the games Title Menu select Options, then Video Settings, make sure Vsync and Use VBO's are set to On.
#1138 [16:06] * alex2458 [alex2458@notlogged] has joined #minecrafthelp
#1139 [16:06] <alex2458> Hello
#1140 [16:06] <beachhobo2> It worked!
#1141 [16:06] <beachhobo2> Thanks so much!
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#1144 [16:07] <alex2458> So I am trying to reset my pass but I am using a old premium account. Then it says u need to migrate it so I go there but U need to be able to know your password to migerate it and thats what I am trying to recover
#1145 [16:07] <alex2458> Any help
#1146 [16:08] <mattym> alex2458, Did you try doing the password reset from minecraft.net ?
#1147 [16:08] <alex2458> @mattym let me try that
#1148 [16:09] <mattym> alex2458, It should only require you to enter the email you used when you made your account, and you should get the password reset email to that one
#1149 [16:09] * Liv [Liv@notlogged] has joined #minecrafthelp
#1150 [16:10] <alex2458> @mattym I dont even see where it says forgot password or what ever on minecraft.net
#1151 [16:10] <mattym> alex2458, From minecraft.net go to the login area, once you try and fail to login it should show up
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#1155 [16:13] <alex2458> https://gyazo.com/d6e6c0e3cdc056b482348465e3a91c84
#1156 [16:13] <alex2458> @mattym
#1157 [16:13] <mattym> ??> alex2458 mojang/email
#1158 [16:14] <Absol> alex2458: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1159 [16:14] <Absol> alex2458: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1160 [16:14] <IcaroHackLink_> Nao comsigo entrar vcs
#1161 [16:14] <mattym> alex2458, Fill out the form Absol linked
#1162 [16:14] <mattym> ??> IcaroHackLink_ lang/pt
#1163 [16:14] * cyphase [cyphase@notlogged] has joined #minecrafthelp
#1164 [16:14] <Absol> IcaroHackLink_: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1165 [16:14] * smeguy [smeguy@notlogged] has joined #minecrafthelp
#1166 [16:15] <smeguy> http://paste.ubuntu.com/17101436/
#1167 [16:15] <Liv> I havent been on my account foor a while and when i tried to press pkay it said i needed to updte my graphics, so i followed the directions and it sadi i had to come here and sen you the link and you could help me the rest of the way. here is my link : http://paste.ubuntu.com/17101418/
#1168 [16:15] <mattym> smeguy, Download and Install the .exe file from this page https://downloadcenter.intel.com/download/25951/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
#1169 [16:15] <mattym> Liv, One moment
#1170 [16:16] <Liv> ok thank you
#1171 [16:16] <mattym> Liv, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#1174 [16:17] <alex2458> I thiink I might of found out a way to bypass it one moment
#1175 [16:17] <Liv> So to downgrade to windows 7, do i do that through minecraft or do i have to actually downgrade the whole computer to windows 7 software
#1176 [16:17] <mattym> Liv, The whole computer
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#1179 [16:18] <Liv> okay, do you know/could you help me do that or do you not know how and should i just look up how do do it myself and try to do it myself
#1180 [16:19] <preston_> Unable to log in,
#1181 [16:19] <mattym> Liv, Depends, when did you do the Update to 10?
#1182 [16:19] <mattym> preston_, WHat happens when you try?
#1183 [16:19] <preston_> it says wrong info
#1184 [16:19] <Liv> im not sure this is my dads computer and i honestly had no clue that he updated it. i dont know much about computers
#1185 [16:20] <preston_> and i updated my account name and it says it is wrong
#1186 [16:20] <mattym> preston_, Do you also get a similar error if you try to log in on the website
#1187 [16:20] <preston_> no
#1188 [16:20] <mattym> Liv, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1189 [16:20] <mattym> Liv, Try the instructions in the link above, if you dont get that option
#1190 [16:20] <Liv> okay but what of that doesnt work? what should i do then
#1191 [16:20] <mattym> Liv, Then you will need to look into doing a full reinstall yourself, that we cant help with
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#1193 [16:21] <mattym> preston_, What is the exact error you get?
#1194 [16:21] * Axto99 [Axto99@notlogged] has joined #minecrafthelp
#1195 [16:21] <Liv> okay. thank you so much for your help. have a nice day/night
#1196 [16:21] <BreBreDoeCx> Completely ignored arguments: [--nativeLauncherVersion, 301] [17:19:37] [Client thread/INFO]: Setting user: BreBreDoeCx [17:19:38] [Client thread/INFO]: LWJGL Version: 2.9.4 [17:19:39] [Client thread/INFO]: Reloading ResourceManager: Default [17:19:40] [Sound Library Loader/INFO]: Starting up SoundSystem... [17:19:40] [Thread-5/INFO]: Initializing LWJGL OpenAL [17:19:40] [Thread-5/INFO]: (The LWJGL binding of OpenAL. For mo
#1197 [16:21] <preston_> it says it is the wrong username adn it ain't
#1198 [16:21] <mattym> ??> BreBreDoeCx launcher/crash-log
#1199 [16:21] <Absol> BreBreDoeCx: We need to see your crash log, which appears after a crash.
#1200 [16:21] <Absol> BreBreDoeCx: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1201 [16:21] <mattym> BreBreDoeCx, Please follow the instructions from Absol
#1202 [16:22] <mattym> preston_, Are you sure you are able to log into the website from the same computer?
#1203 [16:22] <preston_> yes
#1204 [16:22] <mattym> preston_, Can you check again
#1205 [16:22] <preston_> yeah
#1206 [16:22] <BreBreDoeCx> What Do I Put For Poster??
#1207 [16:23] <preston_> it says the same thing
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#1209 [16:23] <mattym> BreBreDoeCx, Anything you want
#1210 [16:23] <mattym> ??> preston_ login/throttle
#1211 [16:23] <Absol> preston_: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1212 [16:23] <Absol> preston_: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1213 [16:23] <Axto99> como puedo jugar diganme PLZ
#1214 [16:23] <preston_> i changed my username today
#1215 [16:23] <mattym> ??> Axto99 lang/es
#1216 [16:23] <Absol> Axto99: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
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#1218 [16:23] <BreBreDoeCx> I clicked paste what do I do now??
#1219 [16:24] <mattym> preston_, Read all of what was said
#1220 [16:24] <preston_> ok
#1221 [16:24] <mattym> BreBreDoeCx, Copy the link/url from the page it took you to and post that here
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#1223 [16:25] <BreBreDoeCx> http://paste.ubuntu.com/17101733/
#1224 [16:25] <mattym> BreBreDoeCx, From the games Title Menu select Options, then Video Settings, make sure Vsync and Use VBO's are set to On.
#1225 [16:25] <BreBreDoeCx> okay hold on one second to see if it works
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#1228 [16:26] <BreBreDoeCx> it worked thank you for your help
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#1230 [16:27] <ZiBoss21> I want to change mi skin in minecraft but minecraft.net said that i didnt buy minecraft yet , but i buy it i could play with it
#1231 [16:28] <mattym> ZiBoss21, Are you sure that you are logging in with the correct info?
#1232 [16:28] <ZiBoss21> yes
#1233 [16:28] <ZiBoss21> im sure
#1234 [16:28] <mattym> ??> ZiBoss21 mojang/email
#1235 [16:28] <Absol> ZiBoss21: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1236 [16:28] <Absol> ZiBoss21: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1237 [16:28] <mattym> ZiBoss21, Fill out the form Absol linked
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#1244 [16:34] <GAMINGBTW> Hello
#1245 [16:34] * AlphaBlend [AlphaBlend@notlogged] has quit. (Read error: Connection reset by peer)
#1246 [16:34] <GAMINGBTW> I have a quessstion!
#1247 [16:34] * caique [caique@notlogged] has joined #minecrafthelp
#1248 [16:34] <GAMINGBTW> Guys!!!! I need help!!!!! The server is kicking me saying i have badly compressed packets or invalid headers. I cant find help anywhere. Plz help!!!
#1249 [16:34] <GAMINGBTW> Halppppp
#1250 [16:34] <GAMINGBTW> Halppppp
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#1252 [16:35] <mattym> GAMINGBTW, Thats usually an error on the server side. Contact the people that run that server and see if they can help you
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#1254 [16:35] <GAMINGBTW> A'ight
#1255 [16:35] <GAMINGBTW> Thank you.
#1256 [16:35] <GAMINGBTW> I'll make sure to contact them
#1257 [16:36] <GAMINGBTW> Tysm mattym
#1258 [16:36] * nickitco [nickitco@notlogged] has joined #minecrafthelp
#1259 [16:37] <nickitco> I have submitted a password reset multiple times but do not receive the email. unable to log in. I have already migrated my account to mojang.
#1260 [16:37] <mattym> ??> nickitco login/throttle
#1261 [16:37] <Absol> nickitco: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1262 [16:37] <Absol> nickitco: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1263 [16:38] <mattym> nickitco, After that time, if you still dont get the email when requested
#1264 [16:38] <mattym> ??> nickitco mojang/email
#1265 [16:38] <Absol> nickitco: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1266 [16:38] <Absol> nickitco: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1267 [16:39] <nickitco> Thanks
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#1289 [17:14] <enzo72> minecraft
#1290 [17:14] * VegettaGaymer [VegettaGaymer@notlogged] has joined #minecrafthelp
#1291 [17:14] <enzo72> je veux jouer a minecraft s'il vous plaît.
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#1296 [17:17] <AndresXD987> hello i have the problm that say coudnt unpack services
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#1307 [17:25] <SoMilky> Hello. I need help with refunding a Minecraft account.
#1308 [17:25] * kusanagi [kusanagi@notlogged] has joined #minecrafthelp
#1309 [17:26] <mattym> ??> SoMilky account/refund
#1310 [17:26] <Absol> SoMilky: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#1311 [17:26] <mattym> SoMilky, Refer to the above link
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#1318 [17:36] <minecraft123> purchased minecraft on my phone through the minecraft website, not through the app store and am having trouble trying to download it onto my computer but it's saying I can only play the demo version, is there anyway I can fix this?
#1319 [17:40] <Carsony> ------------------ System Information ------------------ Time of this report: 6/7/2016, 18:18:24 Machine name: LAPTOP-5IL9GRO5 Operating System: Windows 10 Home 32-bit (10.0, Build 10240) (10240.th1_st1.160408-1853) Language: English (Regional Setting: English) System Manufacturer: LENOVO System Model: 80R2 BIOS: E2CN11WW Processo
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#1324 [17:43] <Carsony> ------------------ System Information ------------------ Time of this report: 6/7/2016, 18:18:24 Machine name: LAPTOP-5IL9GRO5 Operating System: Windows 10 Home 32-bit (10.0, Build 10240) (10240.th1_st1.160408-1853) Language: English (Regional Setting: English) System Manufacturer: LENOVO System Model: 80R2 BIOS: E2CN11WW Processo
#1325 [17:43] <Carsony> I keep getting a VM error when I try to load minecraft
#1326 [17:44] <Carsony> Do you know how to fix this error
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#1334 [17:52] <mattym> ??> Carsony win/dxdiag
#1335 [17:52] <Absol> Carsony: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1336 [17:52] <mattym> Carsony, Make sure you follow ALL the instructions in the link above
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#1341 [17:58] <drhacker> Hack anyones minecraft account; minecraft.serial-generator.com
#1342 [17:58] <drhacker> Hack anyones minecraft account; minecraft.serial-generator.com
#1343 [17:58] <drhacker> Hack anyones minecraft account; minecraft.serial-generator.com
#1344 [17:58] <drhacker> Hack anyones minecraft account; minecraft.serial-generator.com
#1345 [17:58] * Absol kicked drhacker from #minecrafthelp (Reason: rhacker :Stop spamming)
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#1347 [18:04] <killergod> hi i'm having some problems with my minecraft tryed playing 1.7.10 to reinstall my mods. I crashed and i cat launch forge any more or play minecraft in the launcher it give me a error could not download librarys can you help
#1348 [18:04] <mattym> ??> killergod mods
#1349 [18:04] <Absol> killergod: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1350 [18:04] <Absol> killergod: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1352 [18:05] <killergod> ok but now i cant play normal minecraft at all
#1353 [18:05] <killergod> with out mods
#1354 [18:05] <mattym> ??> killergod win/reinst
#1355 [18:05] <Absol> killergod: You may need to reinstall the locally installed files that Minecraft puts into place.
#1356 [18:05] <Absol> killergod: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
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#1362 [18:14] <Mase> I am having trouble adding mods to my minecraft on my macbook. Now the launcher isnt even letting me go into the game...
#1363 [18:15] <mattym> ??> Mase mods
#1364 [18:15] <Absol> Mase: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1365 [18:15] <Absol> Mase: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1366 [18:15] <mattym> ??> Mase mac/reinst
#1367 [18:15] <Absol> Mase: You may need to reinstall the locally installed files that Minecraft puts into place.
#1368 [18:15] <Absol> Mase: To do so, run the following command in a terminal: curl -L git.io/rmc | sh
#1369 [18:15] <mattym> Mase, Use those instructions ^ to set it back to normal
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#1373 [18:24] <TheMonstter> Hey, i have a problem with my Minecraft account, when im going to migrate to Mojang account i can't they say username, email or passwort is wrong but my username and password are good because i can log in in the game.
#1374 [18:24] <TheMonstter> So have to be my e-mail but i don't know how to know what e-mail i have in my Minecraft account because i always log in with my username.
#1375 [18:24] <TheMonstter> any answer?
#1376 [18:25] <mattym> TheMonstter, Check your email accounts for the one with your account confirmation, that should be the email you use
#1377 [18:26] <killergod> hi there i'm having some problems with my minecraft where it will not launch and it say's in the minecraft error could not download librarys
#1378 [18:26] <mattym> killergod, Did you do the instructions?
#1379 [18:26] <killergod> yes
#1380 [18:26] <mattym> Are you sure you did all of them?
#1381 [18:27] <TheMonstter> When i write an e-mail for the people of Minecraft, for they send me my list of e-mails they don't send me nothing, i did it 3 times.
#1382 [18:27] <killergod> yes i got rid of every thing but not the saves
#1383 [18:28] <mattym> killergod, You restarted the launcher after removing the files right?
#1384 [18:28] <killergod> now it's saying ERROR]: Couldn't get complete version info for PartialVersion{id='1.9.4', updateTime=Wed Jun 01 05:45:48 MDT 2016, releaseTime=Tue May 10 04:17:16 MDT 2016, type=RELEASE, url=https://launchermeta.mojang.com/mc/game/cdcd308b7cbd15bc595850ce6557d4ade48cee7a/1.9.4.json} java.net.SocketTimeoutException: Read timed out when i hit play
#1385 [18:29] <killergod> it does what me to hit play agin
#1386 [18:29] <mattym> killergod, Try restarting the internet connection that compuer is on, then clear the files and have it redownload them again
#1387 [18:29] <killergod> ok
#1388 [18:29] <TheMonstter> When i say i forgot my e-mail they send me to the page of Mojang Support but i don't find the right page to know where to find my e-mail. Somebody can help?
#1389 [18:30] <mattym> TheMonstter, They wont tell you the email address.
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#1391 [18:30] <mattym> TheMonstter, You need to test all the email addresses you may have uses and see if one gets the reply
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#1393 [18:30] <TheMonstter> I did it and anything work.
#1394 [18:30] <mattym> ??> TheMonstter mojang/email
#1395 [18:30] <Absol> TheMonstter: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1396 [18:30] <Absol> TheMonstter: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#1403 [18:38] <a> hi
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#1407 [18:41] <A> Hi
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#1415 [18:53] <Nikja> Boa note galerinha
#1416 [18:54] <Nikja> Preciso de uma ajuda de vocês aqui por que meu manincraft nao consegue abrir
#1417 [18:54] <Nikja> não sendo o problema do bad video card drivers
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#1419 [18:58] * Hunternop [Hunternop@notlogged] has joined #minecrafthelp
#1420 [18:58] <Nikja> Yes Well, it just appeared a text showing that just stopped working .. and I sent request mojang for them to try to solve the problem
#1421 [19:01] <Hunternop> Every time I try to talk in servers, It just says "Cannot send chat message" in red and it just stays like that, it's been happening for about a week now
#1422 [19:02] <Hunternop> I can see what other people say though
#1423 [19:02] <Hunternop> Please somebody help
#1424 [19:03] <mattym> ??> Hunternop win/reinst
#1425 [19:03] <Absol> Hunternop: You may need to reinstall the locally installed files that Minecraft puts into place.
#1426 [19:03] <Absol> Hunternop: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1427 [19:03] <mattym> Hunternop, Try the isntructiosn from Absol
#1428 [19:03] <Hunternop> Ok..
#1429 [19:04] <Hunternop> Thanks I'll see if it works
#1430 [19:04] <killergod> it is stuck in downloading minecraft in the minecraft laucner it says [18:04:26 INFO]: Attempting to download C:\Users\user\AppData\Roaming\.minecraft\assets\objects\4a\4a2e3795ffd4d3aab0834b7e41903af3a8f7d197 for job 'Resources'... (try 2) [18:04:28 WARN]: Couldn't download http://resources.download.minecraft.net/d5/d5996be276985b3b599881e309359c4b46c127d5 for job 'Resources' minecraft/sounds/ambient/cave/cave11.oog
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#1432 [19:05] <killergod> .ogg
#1433 [19:05] <mattym> killergod, Are you on wifi or connected?
#1434 [19:05] <killergod> wifi
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#1436 [19:06] <mattym> killergod, Try connected, as those download errors often happen when its taking the connection to long to get the file
#1437 [19:06] <killergod> ok so how do i fix that
#1438 [19:07] <mattym> killergod, Try connecting it with an ethernet cable
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#1440 [19:07] <alexa> help
#1441 [19:08] <alexa> |no se ingels
#1442 [19:08] <mattym> ??> alexa lang/es
#1443 [19:08] <Absol> alexa: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1444 [19:08] * Aschorren [Aschorren@notlogged] has joined #minecrafthelp
#1445 [19:08] <alexa> no necesito a yuda en minecraft
#1446 [19:08] <killergod> i dont have one
#1447 [19:09] <alexa> no se ingles
#1448 [19:09] <mattym> killergod, Then move to where you have a stronger connection, and try the instructions from the top
#1449 [19:11] <alexa> en serio
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#1453 [19:12] <Hunternop> I still can't type it still says "Cannot send chat message"
#1454 [19:12] * Aschorren [Aschorren@notlogged] has quit. (Ping timeout: 192 seconds)
#1455 [19:12] <mattym> Hunternop, Is it on any server?
#1456 [19:12] <Hunternop> Yes
#1457 [19:13] <alexa> que?
#1458 [19:13] * flaviogamer [flaviogamer@notlogged] has quit. (Ping timeout: 195 seconds)
#1459 [19:14] <mattym> Hunternop, In the games Options, then Chat Settings, make sure its set to Chat:Shown
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#1462 [19:18] <Kacogg5> I have a problem with my friend's server. I added a new server, and put in the IP. The banner for his server came up like normal. in the corner it shows multiple people are on. But when I attempt to join it it says [Server name] under construction. My friend who is already on says other people are able to join completely fine. I feel like ive tried everything. I tried relogging, using a connected network instead of wifi
#1463 [19:19] <mattym> Kacogg5, Thats not a regular vanilla minecraft error, it seems like there is an issue with some plugin that server is using and we dont help with those here
#1464 [19:20] <Kacogg5> ok, thank you anyways
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#1468 [19:33] <animallover> animallover hello, im having issues with my graphics. I get the message that it needs to be updated but every time I follow the links and the directions the update fails
#1469 [19:33] <mattym> animallover, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1470 [19:33] <animallover> http://paste.ubuntu.com/17105621/
#1471 [19:35] <mattym> animallover, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1472 [19:41] * coco_rocks19 [coco_rocks19@notlogged] has joined #minecrafthelp
#1473 [19:41] <animallover> thank you can you tell me how to down grade? or point me in the right direction?
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#1475 [19:41] <mattym> animallover, When did you update to Windows 10?
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#1477 [19:44] <animallover> Maybe a week or two ago
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#1481 [19:44] <mattym> animallover, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1482 [19:45] <animallover> thank you i will try that
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#1491 [19:56] <mainicraft> sim
#1492 [19:56] * killergod [killergod@notlogged] has quit. (Ping timeout: 195 seconds)
#1493 [19:56] <mainicraft> como eu jogo mainicraft
#1494 [19:56] <mainicraft> ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
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#1497 [19:58] <Impala67> whenever i try and enter a server it crashes
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#1501 [20:01] <Impala67> why isnt anyone helping?
#1502 [20:06] <Dysgalty> Because an absolute lack of detail.
#1503 [20:06] <Dysgalty> Does any error message show impala67, and what form of crash?
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#1508 [20:32] <supreme> Hi, My minecraft starts in the right lower side of my screen and when i fullscreen it, it is zoomed in and doesnt work correctly. any tips?
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#1513 [20:43] <Co2rrt> Have played for several years. Level 30 or better. Correct version of enchanting table.ncan never enchant above level 10 since last update
#1514 [20:44] <urielsalis> Co2rrt, you need to have bookcases around it
#1515 [20:44] <urielsalis> Co2rrt, I think it was 13 for the 30 levels
#1516 [20:44] <Co2rrt> 4 levels with torches
#1517 [20:45] <urielsalis> Co2rrt, http://oi48.tinypic.com/2z7lmdg.jpg
#1518 [20:45] <urielsalis> (you only need 2 blocks high + 2 at 3 high
#1519 [20:46] <Co2rrt> Wasn't getting above level 6 at 3 layers of books so added a 4th
#1520 [20:46] <urielsalis> Co2rrt, you need to make sure the spacing is correct
#1521 [20:46] <urielsalis> Co2rrt, follow the picture
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#1525 [20:48] <Co2rrt> I know how to build one, I was getting level thirty enchanting til this last updated. Any ideas? Tore it apart, put back together. Every thing I can think of
#1526 [20:48] <Co2rrt> I know how to build one, I was getting level thirty enchanting til this last updated. Any ideas? Tore it apart, put back together. Every thing I can think of
#1527 [20:48] * WookieCookie04 [WookieCookie04@notlogged] has left #minecrafthelp
#1528 [20:48] <urielsalis> Co2rrt, can you submit a picture of how you doing it?
#1529 [20:48] <urielsalis> ??> Co2rrt screenshot
#1530 [20:49] <Absol> Co2rrt: To take a screenshot in-game, press F2 while in the game. You should get a notification of the screenshot filename in-game.
#1531 [20:49] <Absol> Co2rrt: Screenshots are saved in the "screenshots" folder of the .minecraft folder. To locate your minecraft folder, see ?? launcher/.minecraft
#1532 [20:49] <urielsalis> ??> Co2rrt imgur
#1533 [20:49] <Absol> Co2rrt: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#1534 [20:49] <Co2rrt> I'm on a 360
#1535 [20:50] <urielsalis> Co2rrt, one moment
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#1537 [20:51] <urielsalis> Co2rrt, how many blocks you have between the bookshelves and the enchanting table?, how many bookshelves you have around it and how high they are?
#1538 [20:51] <Co2rrt> If I can do it before the update then I think something happened with the update
#1539 [20:52] <urielsalis> Co2rrt, then you will have to make a thread in the forums, we sorta specialize in the pc version here
#1540 [20:53] <Co2rrt> I have I block on all sides of table, I have 12 books on thee sides, 3 action, ,4 hi
#1541 [20:54] <Co2rrt> Sorry, thanks
#1542 [20:54] <urielsalis> Co2rrt, how many blocks between the table and the bookshelves?
#1543 [20:54] <Co2rrt> 1
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#1546 [20:54] <urielsalis> Co2rrt, and completely empty? (no dirt, torches, cobblestone, etc)
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#1550 [20:55] <Co2rrt> No
#1551 [20:55] <urielsalis> Co2rrt, ok, then you will have to make the thread :P
#1552 [20:55] <BRUNO_GAMING> i play with full game but now the computer use only de mode game
#1553 [20:56] <urielsalis> BRUNO_GAMING, what is your username?
#1554 [20:56] <Co2rrt> Come to think of it I put carpet down! Let me go check that out thanks!!!
#1555 [20:56] <BRUNO_GAMING> BRUNO_GAMING
#1556 [20:56] * urielsalis tips hat
#1556 [20:56] <BRUNO_GAMING> you talk portuguese ?
#1557 [20:56] <urielsalis> BRUNO_GAMING, can you go to account.mojang.com and tell me what you see under games?
#1558 [20:56] <urielsalis> BRUNO_GAMING, nope, sorry
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#1560 [20:57] <Finn> The game crashes as soon as I try to load a world
#1561 [20:57] <urielsalis> Finn, Go to Options(under Multiplayer), video settings and make sure VBO and Vsync are on
#1562 [20:59] <Finn> Thanks for the help, I can see the vsync is on, but i cannot find the vbo
#1563 [20:59] <urielsalis> Finn, you have to scroll down
#1564 [20:59] <Finn> sorry im not very techc savvy
#1565 [20:59] <Finn> Ok thank you
#1566 [20:59] <Finn> VBO was off, should I try to load a worl again?
#1567 [21:00] <urielsalis> Finn, yes please
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#1570 [21:02] <Finn> Thank you so much!!!!
#1571 [21:02] <Finn> it is working again
#1572 [21:02] <Finn> take care
#1573 [21:02] <urielsalis> Finn, you too!
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#1575 [21:02] * urielsalis tips hat
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#1599 [21:57] <Helvian494743> I'm having issues with fixing my drivers on windows 10
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#1603 [22:01] <Rikairchy> ??> Helvian494743 win/dxdiag
#1604 [22:01] <Absol> Helvian494743: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
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#1608 [22:10] <Invadernator> Hey um
#1609 [22:10] * Helvian494743 [Helvian494743@notlogged] has joined #minecrafthelp
#1610 [22:10] <Invadernator> I kind of need help with this problem
#1611 [22:10] <Invadernator> http://paste.ubuntu.com/17108788/
#1612 [22:11] <Helvian494743> Can't update drivers http://paste.ubuntu.com/17108633/
#1613 [22:11] <Invadernator> same problem here pal
#1614 [22:12] <Chepy> anybody know how can i recover my email i boguth the game with i dont have a mojang account i still use the ''premium'' but i forgot my password and i dont remember the email so i cant reset it
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#1619 [22:20] <green3639> my minecraft for ps3 fails to update even on a fresh install of the game
#1620 [22:21] <green3639> anyone know why? i even reinstalled the ps3 os
#1621 [22:22] * enzo [enzo@notlogged] has joined #minecrafthelp
#1622 [22:22] <green3639> and it sets all my saved worlds to a new world
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#1626 [22:25] <green3639> im not kidding anyone know why?????
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#1629 [22:27] <green3639> hello
#1630 [22:28] * IAmOutOfOptions [IAmOutOfOptions@notlogged] has joined #minecrafthelp
#1631 [22:31] <IAmOutOfOptions> I have tried everything possible to get my account back. I do not know the email and I have a number of passwords that the account might be under. Can anyone help me recovering my account? I know it said not to go to this for recovering account but I had no other choice.
#1632 [22:31] <green3639> my ps3 minecraft refuses to update
#1633 [22:32] <green3639> all my other games update just fine
#1634 [22:32] <IAmOutOfOptions> @green3639 try holding down the power button on your ps3 until it powers off, that should clear the cache and may solve your problem
#1635 [22:33] * Wulfis [Wulfis@notlogged] has joined #minecrafthelp
#1636 [22:33] <green3639> i will try that and get back to you
#1637 [22:33] <IAmOutOfOptions> alright
#1638 [22:34] <green3639> did i say its a fresh install of psw3 os
#1639 [22:35] <IAmOutOfOptions> if that did not work try uninstalling the minecraft game and reinstalling it
#1640 [22:37] <green3639> it says curppoted data
#1641 [22:37] <IAmOutOfOptions> when you tried to uninstall it?
#1642 [22:37] <green3639> it only comes up curppoted data
#1643 [22:38] <green3639> i even put a new hdd in it thainking it was my old hhd
#1644 [22:38] <IAmOutOfOptions> try deleting the game from your hard drive its self, then try reinstalling it
#1645 [22:38] <mattym> green3639, I would ask in the forums, this channel rarely sees console issues
#1646 [22:38] <green3639> ive tried no one seems to know
#1647 [22:39] <green3639> even playstation support wont help
#1648 [22:39] <mattym> green3639, Make a forum post and check back on it periodically
#1649 [22:39] <mattym> green3639, Someone usually ends up knowing the issue
#1650 [22:40] <green3639> matt i did everythaing everyone says to do noithing works
#1651 [22:41] <IAmOutOfOptions> i feel like the non staff members are more helpful than staff members in this chat
#1652 [22:42] <IAmOutOfOptions> or "seniors"
#1653 [22:42] <mattym> there are no staff members in this chat
#1654 [22:42] <IAmOutOfOptions> i meant seniors
#1655 [22:42] <mattym> So far the people looking for help are looking for Console and Account help, neither are things handled here
#1656 [22:43] <IAmOutOfOptions> doesn't mean they cant help
#1657 [22:43] <mattym> thats kinda exactly what it means...
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#1659 [22:45] <IAmOutOfOptions> you obviously didnt understand what I said
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#1661 [22:46] <green3639> im mad'
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#1664 [22:54] <BattleTrain> So I try to launch minecraft on Windows 10 and it goes but the minecraft window for the game does not show im trying the compatability thing it does not work. so it gave me intstructions to give this.
#1665 [22:54] <BattleTrain> http://paste.ubuntu.com/17109411/
#1666 [22:54] <urielsalis> BattleTrain, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#1667 [22:54] <urielsalis> BattleTrain, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1668 [22:55] <BattleTrain> I cant family computer
#1669 [22:55] <urielsalis> BattleTrain, then you will have to use another pc
#1670 [22:55] <BattleTrain> Darn thank you for the info good bye.
#1671 [22:55] * urielsalis tips hat
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#1673 [22:56] <Helvian494743> Will I be able to run MC? http://paste.ubuntu.com/17108633/
#1674 [22:56] <urielsalis> Helvian494743, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#1675 [22:57] <urielsalis> Helvian494743, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#1677 [22:58] <Helvian494743> darn, well, thanks for helping
#1678 [22:58] * urielsalis tips hat
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#1680 [23:03] <green3639> well shit
#1681 [23:03] <Absol> green3639: Please keep it civil
#1682 [23:03] <green3639> well crap
#1683 [23:04] <urielsalis> green3639, I Suggest that you make a thread in the forums
#1684 [23:04] <urielsalis> green3639, we sorta specialize in the pc version here
#1685 [23:05] <green3639> now my ps3 went it cant read discs rip ps3
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#1689 [23:07] <green3639> sony broke my ps3
#1690 [23:07] <urielsalis> green3639, doesnt work that way
#1691 [23:08] <urielsalis> green3639, you need assistance with something else?
#1692 [23:08] <green3639> well i had a mc account for windows 7 will it work on windows 10 beta store app
#1693 [23:09] <urielsalis> green3639, should, go to account.mojang.com and check for yourself
#1694 [23:09] <urielsalis> green3639, mind that the Windows 10 edition is basically Minecraft PE
#1695 [23:09] <Rikairchy> I received a code to redeem for a free copy of it
#1696 [23:09] <urielsalis> I did too
#1697 [23:10] <green3639> well then pe is not great it never saved my cool tree house
#1698 [23:10] <green3639> sometimes i wonder if sony really cares
#1699 [23:10] <urielsalis> green3639, not the place to ask, nobody that could answer
#1700 [23:11] <urielsalis> green3639, need help with something minecraft related?
#1701 [23:11] <green3639> im acually talking to my self at the moment
#1702 [23:11] <urielsalis> green3639, no need to press enter then :)
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#1704 [23:12] <green3639> sorry i thought i was on my sony chat
#1705 [23:13] <green3639> i have a hudge question on minecraft ps3
#1706 [23:14] <green3639> is it possible for sony to brake the disc? as in haveing it cleaned
#1707 [23:14] <urielsalis> green3639, nope
#1708 [23:14] <urielsalis> green3639, and not very good PR if they did
#1709 [23:14] <green3639> well for some reason now it wont read
#1710 [23:15] <green3639> and i did everythaing they told me to do
#1711 [23:15] <green3639> now it wont read minecraft ps3
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#1716 [23:16] <green3639> now what do i do i paid 10$ for it brand new and now its like 17$
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#1718 [23:17] <urielsalis> green3639, talk with sony, not with us
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#1720 [23:17] <urielsalis> ?? info/volunteer
#1721 [23:17] <Absol> info/volunteer: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#1722 [23:17] <cam1315> http://paste.ubuntu.com/17109865/ this is the link the website told me to copy. anyways whenever i open minecraft a window pops up saying i cannot play becuase its not at the current update or something like that and i followed the intructions all the way and i ended up here with the link
#1723 [23:17] <green3639> i am but you know it was reading just fine now its not explain
#1724 [23:18] <urielsalis> cam1315, download andinstall http://support.amd.com/en-us/download/desktop?os=Windows%207%20-%2032
#1725 [23:18] <urielsalis> ??> green3639 info/volunteer
#1726 [23:19] <Absol> green3639: The people in this channel offering assistance have no affiliation with Mojang, and are volunteering their time.
#1727 [23:19] <urielsalis> AKA we dont have a way to know
#1728 [23:19] <green3639> i understand but it was working 1 min ago now its not
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#1730 [23:19] <cam1315> uriel. which one theres multiple download options?
#1731 [23:19] * alicynclapper420 [alicynclapper420@notlogged] has joined #minecrafthelp
#1732 [23:19] <urielsalis> cam1315, catalyst
#1733 [23:19] <urielsalis> cam1315, radeon
#1734 [23:20] <cam1315> radeon software?
#1735 [23:21] <urielsalis> cam1315, yup, first link
#1736 [23:21] * alicynclapper420 [alicynclapper420@notlogged] has joined #minecrafthelp
#1737 [23:23] <cam1315> AMD installer is installing right now, thats good right? lol
#1738 [23:23] <cam1315> AMD installer is installing right now, thats good right? lol
#1739 [23:23] * alicynclapper420 [alicynclapper420@notlogged] has left #minecrafthelp
#1740 [23:23] <urielsalis> cam1315, yup
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#1743 [23:26] <cam1315> uriel it finished dowloading and i hit 'done' and nothing has popped up? so am i done?
#1744 [23:27] <urielsalis> cam1315, you have to restart your pc
#1745 [23:27] <cam1315> ok ill probably lose this page, once i restart my pc what would i need to do? just in case i cant find this page agai
#1746 [23:27] <cam1315> again
#1747 [23:27] <urielsalis> cam1315, there should be a link in minecraftforums.net/chat
#1748 [23:27] <urielsalis> cam1315, http://www.minecraftforum.net/meta/chat
#1749 [23:28] <urielsalis> cam1315, wait no
#1750 [23:28] <urielsalis> cam1315, thats the new curse thing
#1751 [23:28] <urielsalis> cam1315, http://minecraftirc.net/minecrafthelp/landing/
#1752 [23:28] <cam1315> alright brb
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#1755 [23:32] <Gecko> Hello, I am having problems with my Realms. I've already deleted the AppData folder of minecraft, 'reinstalled' it and logged back in... but I still get that Invalid Session ID error whenever I open up Realms. Does anyone have a fix for that?
#1756 [23:33] <mattym> ??> Gecko launcher/relog
#1757 [23:33] <Absol> Gecko: You may need to refresh your login session. To do this, click "Switch Users" in the launcher, and logout. After this, log back in, and try the game again.
#1758 [23:33] <mattym> Gecko, Try theat ^
#1759 [23:34] <Gecko> Already did.
#1760 [23:34] <mattym> Gecko, Any further info in the error?
#1761 [23:34] <Gecko> That's how I ended up deleting the minecraft folder in hopes that a fresh install and download would fix it.
#1762 [23:35] <mattym> Gecko, Is that the full error?
#1763 [23:35] <Gecko> It says "Invalid session id" "Please try restarting Minecraft"
#1764 [23:36] <mattym> Gecko, What antivirus and firewall software do you have installed?
#1765 [23:36] <Gecko> At the moment, just the Windows Defender.
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#1767 [23:36] * cam1315 [cam1315@notlogged] has joined #minecrafthelp
#1768 [23:37] <mattym> Gecko, Anything still installed even if its not in use anymore?
#1769 [23:37] <cam1315> uriel you still on?
#1770 [23:37] <mattym> cam1315, He may have left
#1771 [23:37] <mattym> cam1315, Did you finish the driver install?
#1772 [23:37] <Gecko> I've never installed or uninstalled any antivirus.
#1773 [23:37] <cam1315> yea he had me restart my computer
#1774 [23:37] <cam1315> what do i do now?
#1775 [23:37] <mattym> cam1315, Test the game
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#1778 [23:38] <mattym> ??> Gecko win/reinst
#1779 [23:38] <Absol> Gecko: You may need to reinstall the locally installed files that Minecraft puts into place.
#1780 [23:38] <Absol> Gecko: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1781 [23:38] <mattym> Gecko, And you did those instructions ^ ?
#1782 [23:38] <Gecko> Yep
#1783 [23:38] <Gecko> That's pretty much the last thing I did before entering the IRC
#1784 [23:39] <mattym> Gecko, How about going to minecraft.net/download and downloading the installer, run it and if you have the option to Install do so, and then use the new minecraft shortcut it makes
#1785 [23:39] <Gecko> "I've already deleted the AppData folder of minecraft, 'reinstalled' it and logged back in..." from earlier
#1786 [23:39] <mattym> Gecko, If you dont have the install option, choose repair
#1787 [23:39] <Gecko> Okay
#1788 [23:40] <Gecko> Installing it
#1789 [23:40] <mattym> Gecko, Did it have the install option?
#1790 [23:40] <Gecko> Yep
#1791 [23:40] <mattym> Gecko, Then you were on a much older version of the launcher, use this updated one
#1792 [23:40] <mattym> Gecko, Make sure you get rid of the older minecraft shortcuts , or files you used to start it
#1793 [23:41] * TobeyWanKenobi [TobeyWanKenobi@notlogged] has joined #minecrafthelp
#1794 [23:41] * Absol kicked TobeyWanKenobi from #minecrafthelp (Reason: obeyWanKenobi :Keep it civilized, you are just a human)
#1795 [23:41] <cam1315> matty it still says its having trouble rendering the aspects of the game?
#1796 [23:41] <mattym> cam1315, Can you make a new dxdiag report from scratch and get me a new link for it
#1797 [23:42] <Gecko> And... Nope
#1798 [23:42] <Gecko> Still the same error
#1799 [23:42] <cam1315> sure thing brb
#1800 [23:42] <mattym> Gecko, Any chance your account is being used by someone else?
#1801 [23:43] <Gecko> Not that I know of, but pretty sure nobody else uses it.
#1802 [23:43] <mattym> ??> Gecko tools/hjt
#1803 [23:43] <Absol> Gecko: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#1804 [23:43] <Absol> Gecko: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#1805 [23:43] <mattym> Gecko, Lets check some more stuff, do the above instructions
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#1808 [23:44] <Gecko> Just a sec, I'll try to do a clean install of minecraft.
#1809 [23:49] <cam1315> hey matty you still on?
#1810 [23:50] <Gecko> Yeah, still doesn't work after clean install.
#1811 [23:50] <cam1315> matty http://paste.ubuntu.com/17110245/
#1812 [23:50] <mattym> Gecko, Try those istructions
#1813 [23:51] <mattym> cam1315, hmm drivers didnt work, one moment
#1814 [23:52] <mattym> cam1315, Try the Catalyst Software Suite from here http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
#1815 [23:53] <Gecko> http://paste.ubuntu.com/17110277/
#1816 [23:54] <mattym> Gecko, Is your VPN software online?
#1817 [23:54] <Gecko> no
#1818 [23:55] <Gecko> I can force quit it and check, I guess?
#1819 [23:55] <mattym> Gecko, Give it a shot
#1820 [23:55] <mattym> Gecko, May need to clear .minecraft and have it redownload after closing it
#1821 [23:56] <Gecko> I did that whenever I did those reinstall
#1822 [23:56] <mattym> I mean after closing the VPN
#1823 [23:56] <Gecko> Okay