#1 [00:00] <strgs> i cant get into my minecraft game because the update says i need a new server and wont let me go on even if i do what it says i dont know what to do
#2 [00:01] <strgs> nvm bai
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#5 [00:04] <Ashley1510> I cant buy minecraft
#6 [00:05] <Ashley1510> Can anyone help me??
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#8 [00:18] <Alice_Madness> Alright, I bought the game and went to play when it said that I had a pixel malfunction and had to copy and paste a dxdiag then come here for help. What do I do now?
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#10 [00:27] <Anna> Alice_Madness: libk the dxdiag report here
#11 [00:32] <Alice_Madness> http://paste.ubuntu.com/17165607/
#12 [00:35] <Anna> Alice_Madness: There are no drivers for your computer on windows 10. You would need to downgrade to windows 7 or use a different computer to play minecraft.
#13 [00:39] <Alice_Madness> I don't know how to downgrade
#14 [00:40] <Anna> Alice_Madness: did you upgrade recently?
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#16 [00:40] <Alice_Madness> It literally just updated about an hour ago
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#19 [00:41] <Anna> ??> Alice_Madness win/downgrade
#20 [00:41] <Absol> Alice_Madness: To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
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#45 [02:18] <king_> please help me
#46 [02:18] <king_> minecraft keeps crashing
#47 [02:19] <king_> i can play for 3 seconds and then it puts me in the crash report screen
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#49 [02:20] <MustacheWhale> http://paste.ubuntu.com/17166353/
#50 [02:20] <MustacheWhale> I NEED NELP
#51 [02:21] <king_> i can join a world for 3 seconds and then minecraft crashes
#52 [02:25] <king_> anyone know what to do
#53 [02:25] <king_> ?
#54 [02:26] <king_> anyone???
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#61 [03:12] <Mick> Hi, I bought a Minecraft account in 2012. my email was mick.baus@hotmail.nl . but now i can only play the demo, i already made my account mojang.
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#68 [03:58] <Desportan> Hey Guys, I got a problem. I lost accsess to the former emailadress which i used to log into minecraft ( which i bought back then with paypal) is there an option to retrieve my Minecraftaccount based on my Paypal info?
#69 [04:01] <Andrio> Probably.
#70 [04:01] <Andrio> You can contact PayPal about that
#71 [04:01] <Andrio> ??> Desportan account/trans-ID
#72 [04:01] <Absol> Desportan: How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380
#73 [04:02] <Desportan> Thanks!
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#82 [05:43] <yasmin004> my minecraft have a problem ehen i open it say Internal excepcion: java.lang.NullPointerExcepcion
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#84 [05:44] <yasmin004> can you answer my in spanish?
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#86 [05:46] <Guest3658> hello im having a problem where i bought minecraft and played on servers all the time now it only say play demo and i wanna no how can i fix it
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#122 [07:41] <Neodyz> Hello everyone, sorry for my bad english but i have some probleme till 3 days, i searched on the web to find anysolution, but minecraft dosnt work, everytime i try to play, after 30 sec, the game close himself and tell me that 'Java HotSpot(TM) 64-Bit Server VM warning: Using incremental CMS is deprecated and will likely be removed in a future release'
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#126 [07:44] <KmeckYT> Hello
#127 [07:45] <KmeckYT> I have a problem with my Minecraft account.
#128 [07:45] <KmeckYT> I changed password 3 times.
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#130 [07:45] <KmeckYT> Still cannot login.
#131 [07:45] <GreyVulpine> KmeckYT - After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems to protect the account against brute force attacks to gain access. This lockout is automatic and cannot be overridden, it expires after 3 hours. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#132 [07:46] <KmeckYT> I did correct all the time. But it says the password is wrong.
#133 [07:46] <KmeckYT> Can I use a proxy to login?
#134 [07:46] <GreyVulpine> I wouldn't recommend it
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#137 [07:48] <KmeckYT> Why I had problems by logging in for first time today and it came up with "Wrong password!", although it was a right one.
#138 [07:48] <GreyVulpine> I can't answer that for you
#139 [07:48] <KmeckYT> Are you from their team.
#140 [07:48] <GreyVulpine> Nobody here is from Mojang
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#142 [07:49] <KmeckYT> Ok, so I can curse Microsoft and Mojang as much as I want.
#143 [07:49] <GreyVulpine> I wouldn't recommend using foul language here.
#144 [07:50] <KmeckYT> They deserve harassment.
#145 [07:50] <GreyVulpine> You can do that elsewhere. Not here.
#146 [07:51] <KmeckYT> Where is their support?
#147 [07:51] <GreyVulpine> https://help.mojang.com/customer/portal/emails/new
#148 [07:52] <KmeckYT> I want a live voice chat.
#149 [07:52] <GreyVulpine> There is none.
#150 [07:52] <KmeckYT> To show them my appreciation of their new **** site
#151 [07:52] <GreyVulpine> Have a good day.
#152 [07:52] <KmeckYT> Thanks.
#153 [07:52] <KmeckYT> Same to you my friend.
#154 [07:52] <KmeckYT> Same to you my friend.
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#163 [08:16] <exel343> Can you help me please?
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#170 [08:23] <Baarach> hi, I recently bought a new computer and can't install minecraft on it. The downloading goes well at the begining but then when it's unpacking launcher it stops ( at the end of the loading ) and alerts "Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft." what should I do to install it correctly ? ( I already reinstalled it many times and searched on forums but the only answ
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#189 [08:38] <happylucas1965> hello
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#193 [08:39] <happylucas1965> i need help with somthing, i got hacked the otherday and they changed my username and i need to wait 30 days.. is there any way i can tell mojang i want to change it now?
#194 [08:39] * Kirito is now known as Kiriko
#195 [08:39] <GreyVulpine> happylucas1965 - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#196 [08:39] <happylucas1965> thanks
#197 [08:39] <happylucas1965> thanks
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#201 [08:42] <SurenaSKQ> Hey guys! i'm having MASSIVE render corruptions in minecraft launcher 16.6.61. the game itself is OK, this bug is not really important but we all can use less bugs.Here is a screenshot frome what i mean: https://mega.nz/#!2gtDhBDL!RIG2zk7GD4cW35AwEC2yN92ptfS3K2xdwJCWaA4Wnhg
#202 [08:44] <GreyVulpine> Have never seen that before...
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#206 [08:46] <cecil_dvd1> wie kann ich mein name endern
#207 [08:46] <cecil_dvd1> wie kann ich mein name endern
#208 [08:46] <cecil_dvd1> t
#209 [08:46] <cecil_dvd1> wie kann ich mein name endern
#210 [08:46] <cecil_dvd1> wie kann ich mein name endern
#211 [08:46] <cecil_dvd1> wie kann ich mein name endern
#212 [08:46] <cecil_dvd1> wie kann ich mein name endern
#213 [08:46] * Absol kicked cecil_dvd1 from #minecrafthelp (Reason: ecil_dvd1 :Stop spamming)
#214 [08:47] <SurenaSKQ> Do you think i shall fill a bug report for mojang in that case?
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#216 [08:48] <GreyVulpine> What version of java are you using?
#217 [08:49] <GreyVulpine> What java path is located in the executable path of your launcher's "Edit Profile" profile editor?
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#219 [08:49] <SurenaSKQ> Its launcher's default i haven't gave launcher a specific Java path
#220 [08:50] <GreyVulpine> Try deleting the runtime folder from that default path, let the launcher redownload it, see if it changes anything
#221 [08:50] <GreyVulpine> Otherwise, try pointing it to your system's default java, instead.
#222 [08:51] <SurenaSKQ> I have tryed giving it costume runtime, etc. ran the minecraft with java 1.8.0_66-b17, this havent help. Strange is this Only happens on AMD hardware, i dont have any problems on Nvidia hardware.
#223 [08:51] <SurenaSKQ> I will try that, thx
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#226 [08:53] <Baarach> I don't know if nobody had an answer or you guys just did not noticed my message so i'm reposting it ^^
#227 [08:53] <Baarach> hi, I recently bought a new computer and can't install minecraft on it. The downloading goes well at the begining but then when it's unpacking launcher it stops ( at the end of the loading ) and alerts "Unable to start the Minecraft Runtime Environment. This is most likely caused by a corruption. Please try to reinstall Minecraft." what should I do to install it correctly ? ( I already reinstalled it many times and searched on forums but the only answ
#228 [08:54] <SurenaSKQ> Before anything: are you using windows 10?
#229 [08:55] <Baarach> yes
#230 [08:58] <SurenaSKQ> It might be a JRE problem, install latest Java JRE, it *might* help.
#231 [08:58] <Baarach> ok i'll try it, thanks
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#235 [09:05] <Mikeymags> Hi. I tried to play Minecraft but it crashed and told me I needed to update my graphic drivers. I followed the instructions and obtained my DxDiag report - http://paste.ubuntu.com/17170767/ . If anyone could help that would be great
#236 [09:06] <GreyVulpine> Mikeymags - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
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#238 [09:06] <Mikeymags> Ok. Thanks for your help!
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#244 [09:11] <Kurziiiii> i cant open Minecraft java is saying i have an 32bit system but i have an 64bit system so i downloaded the 64bit java and now its saying i need the 32bit version of java it is a vicious circle
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#252 [09:15] <carlos_> que no entiendo ingles
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#257 [09:20] <Dodo> Hello
#258 [09:21] <Dodo> may I get help?
#259 [09:21] <Dodo> my MC keeps crashing.
#260 [09:21] <Dodo> I tried to repair it several times
#261 [09:22] <Dodo> But its not working
#262 [09:22] <Dodo> not only 1.10
#263 [09:22] <Dodo> when the 1.10 upgrade came in
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#265 [09:22] <Dodo> even when I log in 1.9 or 1.8.8 it still crashes
#266 [09:22] <Dodo> what to do?
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#268 [09:22] <Dodo> I removed mineecraft, installed again, repaired it 3 times
#269 [09:22] <Dodo> I'm about to give up
#270 [09:23] <Dodo> and want refund.
#271 [09:23] * zazaza [zazaza@notlogged] has quit. (Client Quit)
#272 [09:23] <Dodo> do you guys even respond?
#273 [09:24] * zazaza [zazaza@notlogged] has joined #minecrafthelp
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#278 [09:28] <Christy> I would like get a refund for minecraft
#279 [09:28] * EinkaufsMitte [EinkaufsMitte@notlogged] has quit. (Ping timeout: 195 seconds)
#280 [09:28] * Christy [Christy@notlogged] has quit. (Client Quit)
#281 [09:28] <Dodo> OH WELL
#282 [09:28] <Dodo> FUCK YOU THEN
#283 [09:28] <Absol> Dodo: Please keep it civil
#284 [09:28] <Dodo> .
#285 [09:28] <Dodo> no one is helping me out
#286 [09:29] * Spicy_Thunder [Spicy_Thunder@notlogged] has joined #minecrafthelp
#287 [09:31] <Spicy_Thunder> my minecraft skin isnt working and i cant see anyone elses skin either
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#289 [09:32] * Dodo [Dodo@notlogged] has quit. (Ping timeout: 195 seconds)
#290 [09:40] * BRADY_PLAYSMC [BRADY_PLAYSMC@notlogged] has joined #minecrafthelp
#291 [09:41] <BRADY_PLAYSMC> I am trying to play minecraft but it keeps crashing WHAT DO I DO!?!?!?!?
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#296 [09:51] * Xri_dada [Xri_dada@notlogged] has joined #minecrafthelp
#297 [09:51] <Xri_dada> hi support team
#298 [09:51] <Xri_dada> there is one issue, need your help
#299 [09:53] <Xri_dada> my account is 80931266@qq.com, somehow my name in profile is 'zhangxu0618', can you help change 'zhangxu0618' to 'Xri_dada'?
#300 [09:53] <GreyVulpine> Xri_dada - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#301 [09:53] <Xri_dada> appreciate your help
#302 [09:53] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#303 [09:53] * alber2004 [alber2004@notlogged] has joined #minecrafthelp
#304 [09:54] <Xri_dada> as I don't have an chance to change the name displayed in the game, so need your help to change it
#305 [09:55] <Xri_dada> will someone work on this?
#306 [09:55] * alber2004 [alber2004@notlogged] has quit. (Client Quit)
#307 [09:55] <GreyVulpine> Nobody here can do that for you
#308 [09:56] <Xri_dada> can you help address this?
#309 [09:56] <GreyVulpine> Unfortunately, no
#310 [09:56] <Xri_dada> as it is important to my game feeling
#311 [09:56] <Xri_dada> if you can't , can we have someone else help?
#312 [09:57] <GreyVulpine> Nobody here has access to accounts.
#313 [09:57] <Xri_dada> can you help esclate?
#314 [09:57] <GreyVulpine> You'll need to send in a request using:
#315 [09:57] <GreyVulpine> Xri_dada - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#316 [09:58] <Xri_dada> so rasing the ticket will help resolve this issue?
#317 [09:58] <Xri_dada> what would be the reponse time? 1hour
#318 [09:58] * ballence [ballence@notlogged] has joined #minecrafthelp
#319 [09:58] <GreyVulpine> 2-3 business days, typically
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#324 [10:01] <Xri_dada> can someone help tell what's my transaction ID? my login is 80931266@qq.com
#325 [10:03] <GreyVulpine> We cannot.
#326 [10:04] <Xri_dada> given transaction id is required in raising the ticket
#327 [10:04] * DaiDupng [DaiDupng@notlogged] has joined #minecrafthelp
#328 [10:05] <CubeTheThird> Xri_dada, do you not have the confirmation email from your account purchase?
#329 [10:05] * TheSullivan [TheSullivan@notlogged] has quit. (Ping timeout: 195 seconds)
#330 [10:05] <Xri_dada> any update on my transaction id?
#331 [10:07] <CubeTheThird> Xri_dada, nobody will give you your transaction ID. We can help you recover it though
#332 [10:07] <Xri_dada> could you please double check '80931266@qq.com'? I　paid it 2 hours ago
#333 [10:08] * Nasser [Nasser@notlogged] has joined #minecrafthelp
#334 [10:08] <Nasser> i need help
#335 [10:08] <CubeTheThird> Xri_dada, we do not work for Mojang here, so we don't have access to anything like that. Did you not get a confirmation emial of your purchase?
#336 [10:08] <CubeTheThird> *email
#337 [10:08] <CubeTheThird> ??> Nasser ask
#338 [10:08] <Absol> Nasser: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#339 [10:08] <Absol> Nasser: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#340 [10:08] <Nasser> I bought 2 codes minecraft for my kids and both doesn't work , it was ok and then get a n error that both been used
#341 [10:08] <Xri_dada> mine game is 'minecraft'
#342 [10:09] <Nasser> can you please help me
#343 [10:09] <Nasser> I bought them from mail : nasser1973@op.pl
#344 [10:09] <Nasser> and I paid on line
#345 [10:09] <CubeTheThird> Nasser, where did you buy these codes?
#346 [10:09] <Nasser> on minecraft.net
#347 [10:10] <Xri_dada> please try it with '80931266@QQ.COM'
#348 [10:10] <Nasser> Hello!
#349 [10:10] * OhDusk_ [OhDusk_@notlogged] has joined #minecrafthelp
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#351 [10:10] <CubeTheThird> Xri_dada, you didn't answer my question
#352 [10:10] <Nasser> what is that '80931266@QQ.COM'??????
#353 [10:10] * OhDusk_ [OhDusk_@notlogged] has joined #minecrafthelp
#354 [10:11] <CubeTheThird> Nasser, so you bought 2 gift codes on minecraft.net and neither of them work?
#355 [10:11] <Xri_dada> please get transaction ID　for ''80931266@QQ.COM'?
#356 [10:11] <OhDusk_> My minecraft continues to have this error message minecraft Using incremental CMS is deprecated and will likely be removed in a future release problem permanent fix
#357 [10:11] * pedro [pedro@notlogged] has joined #minecrafthelp
#358 [10:11] <OhDusk_> Well nt the permanant fix part. But the rest of it.
#359 [10:11] <Nasser> should i send mail to '80931266@QQ.COM'??
#360 [10:12] * pedro [pedro@notlogged] has quit. (Client Quit)
#361 [10:12] <Nasser> i don't understand
#362 [10:12] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#363 [10:12] <CubeTheThird> Xri_dada, what part of "we don't work for Mojang" do you not understand?
#364 [10:13] <Nasser> ok , i see , so shouls i send email to Mojang?
#365 [10:14] <CubeTheThird> Nasser, you should email them yes
#366 [10:14] * dutchgamer012 [dutchgamer012@notlogged] has joined #minecrafthelp
#367 [10:14] <CubeTheThird> ??> Nasser mojang/email
#368 [10:14] <Absol> Nasser: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#369 [10:14] <Absol> Nasser: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#370 [10:15] * BlueXPU [BlueXPU@notlogged] has joined #minecrafthelp
#371 [10:16] * kerem [kerem@notlogged] has joined #minecrafthelp
#372 [10:16] <kerem> kerem balcı
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#379 [10:27] <MojangSucks> Okay
#380 [10:27] <MojangSucks> So what the fuck
#381 [10:27] <Absol> MojangSucks: Please keep it civil
#382 [10:27] <MojangSucks> Sure
#383 [10:27] <MojangSucks> Okay so
#384 [10:27] <MojangSucks> What do I do if I don't know the email for my old Minecraft premium ccount
#385 [10:27] <MojangSucks> Which tells me to contact customer support, which is actually just a FAQ
#386 [10:27] <Chromaryu> ??> MojangSucks scold/nick
#387 [10:27] <Absol> MojangSucks: Your nick on IRC is too long or otherwise objectionable. Please change it using /nick NewName. If you fail to do so, you may be removed from the channel.
#388 [10:28] * MojangSucks is now known as chromaryusucks
#389 [10:28] <chromaryusucks> Anyways
#390 [10:28] <Chromaryu> ??> MojangSucks scold/nick
#391 [10:28] <Absol> MojangSucks: Your nick on IRC is too long or otherwise objectionable. Please change it using /nick NewName. If you fail to do so, you may be removed from the channel.
#392 [10:28] * chromaryusucks is now known as chromaryudoesntsuck
#393 [10:28] <Chromaryu> ... You know, that nick attacks me >.<
#394 [10:28] <Chromaryu> lol
#395 [10:28] <Chromaryu> Well
#396 [10:28] <chromaryudoesntsuck> I just want to play Minecraft
#397 [10:28] <chromaryudoesntsuck> does anyone actually care about the other Mojang games
#398 [10:29] <Chromaryu> Wait a moment
#399 [10:29] <Chromaryu> ??> chromaryudoesntsuck account/forgot-email
#400 [10:29] <Absol> chromaryudoesntsuck: If you forgot the email address you used to register, try all your emails at https://account.mojang.com/password. The one that receives a confirmation email from Mojang will be the one you should use to log in.
#401 [10:30] <Chromaryu> Well brb
#402 [10:30] <chromaryudoesntsuck> Why do they say contact customer support when the link doesn't take you to someone you can contact
#403 [10:30] <chromaryudoesntsuck> :/
#404 [10:30] <chromaryudoesntsuck> rip
#405 [10:31] <Chromaryu> ??> chromaryudoesntsuck account/send-email
#406 [10:31] <Absol> chromaryudoesntsuck: Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
#407 [10:31] <Absol> chromaryudoesntsuck: Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#408 [10:33] <chromaryudoesntsuck> Alrighty, that's the best that can be done; it'd be nice if they had an actual phone line. Thank you though
#409 [10:33] * chromaryudoesntsuck is now known as chromaryuisaniceguy
#410 [10:33] * Dylan [Dylan@notlogged] has joined #minecrafthelp
#411 [10:33] * Dylan [Dylan@notlogged] has quit. (Client Quit)
#412 [10:34] <Chromaryu> Also, I'd like you to change to shorter nick, chromaryuisaniceguy
#413 [10:34] * dutchgamer012 [dutchgamer012@notlogged] has quit. (Ping timeout: 195 seconds)
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#415 [10:35] <chromaryuisaniceguy> don't ruin this for yourself chromaryu
#416 [10:35] * stevie321 [stevie321@notlogged] has joined #minecrafthelp
#417 [10:35] <Chromaryu> Uh.. In general
#418 [10:35] <chromaryuisaniceguy> Just take the compliment
#419 [10:36] <Ni> When i try to join a server, it says not authenticated with minecraft.net, What do i need to do?
#420 [10:36] <Chromaryu> Yeah I know... But this isn't 1v1 chat system, we hate long nick there
#421 [10:36] * jgames1227 [jgames1227@notlogged] has joined #minecrafthelp
#422 [10:37] <Chromaryu> Ni: Hmm, are you using other launcher than Official?
#423 [10:37] <CubeTheThird> Ni, have you purchased the game?
#424 [10:37] * jgames1227 [jgames1227@notlogged] has quit. (Client Quit)
#425 [10:37] * Chromaryu passes the way for Cube
#425 [10:37] * javielico [javielico@notlogged] has joined #minecrafthelp
#426 [10:38] <Ni> Yes i have purchased but i am not usung official launcer
#427 [10:38] <Chromaryu> use ofiicial launcher and try again.
#428 [10:38] <CubeTheThird> ^^^
#429 [10:39] <Ni> Ok thank you
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#437 [10:49] <Vladdy> Ok so I need helpwith my identity verification questions. The questions are ones that i never answered and so i cant get past the screen. Also, i cant request different questions because my email itself has been shut down by Yahoo
#438 [10:49] * Bobkinoni [Bobkinoni@notlogged] has quit. (Client Quit)
#439 [10:49] * wesley [wesley@notlogged] has quit. (Client Quit)
#440 [10:50] <GreyVulpine> Vladdy - Send in a support ticket to Mojang's Customer Support using: https://help.mojang.com/customer/portal/emails/new
#441 [10:51] <Vladdy> So, fill out the contact information and then press send email?
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#443 [10:51] * kerem [kerem@notlogged] has quit. (Ping timeout: 195 seconds)
#444 [10:52] <CubeTheThird> yup
#445 [10:53] * kirby|gone is now known as mrkirby153
#446 [10:54] * alvaritodz [alvaritodz@notlogged] has joined #minecrafthelp
#447 [10:56] <chromaryuisaniceguy> I have to ask
#448 [10:56] <chromaryuisaniceguy> Why is Mojang such a pile of shit
#449 [10:56] * Absol kicked chromaryuisaniceguy from #minecrafthelp (Reason: hromaryuisaniceguy :Keep it civilized, you are just a human)
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#456 [11:16] <kealrm123> i cant login to minecraft
#457 [11:17] <kealrm123> i have changeed my password 4 times and every time i do it says password not recognised
#458 [11:18] <kealrm123> im running windows
#459 [11:18] <kealrm123> 10
#460 [11:20] * CubeTheThird [CubeTheThird@notlogged] has joined #minecrafthelp
#461 [11:20] <CubeTheThird> ??> kealrm123 login/throttle
#462 [11:20] <Absol> kealrm123: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#463 [11:20] <Absol> kealrm123: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#464 [11:23] <kealrm123> ok
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#468 [11:28] * Great_warg [Great_warg@notlogged] has joined #minecrafthelp
#469 [11:29] <Great_warg> my game crashes when ever i open a map in 1.10
#470 [11:29] <CubeTheThird> Great_warg, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#471 [11:29] * vinc3lahh [vinc3lahh@notlogged] has joined #minecrafthelp
#472 [11:31] <Great_warg> http://paste.ubuntu.com/
#473 [11:31] <braxton> every time i try to start my game it says lack of updated graphics drives so i update them and nothing happend to my game
#474 [11:31] <Great_warg> did i do it wright?
#475 [11:31] <Great_warg> no
#476 [11:31] <vinc3lahh> http://paste.ubuntu.com/17175218/ I can not start the Minecraft!
#477 [11:31] <CubeTheThird> Great_warg, you have to press the 'paste!' button to submit it first
#478 [11:32] <CubeTheThird> braxton, do you have a dxdiag report?
#479 [11:32] <braxton> yes
#480 [11:32] <CubeTheThird> vinc3lahh, one moment
#481 [11:32] <CubeTheThird> braxton, give a URL to it here
#482 [11:32] <Great_warg> http://paste.ubuntu.com/17175388/
#483 [11:32] <Great_warg> there
#484 [11:32] <braxton> http://paste.ubuntu.com/17175183/
#485 [11:33] <CubeTheThird> Great_warg, ok. In the game's video settings, toggle VBOs
#486 [11:33] <CubeTheThird> braxton, one moment
#487 [11:34] <CubeTheThird> vinc3lahh, download and install http://www.nvidia.com/download/driverResults.aspx/103909/en-us
#488 [11:34] <braxton> ok
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#493 [11:35] <CubeTheThird> braxton, try download and install https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-
#494 [11:35] <Great_warg_> sorry my wifi went out
#495 [11:36] * Great_warg [Great_warg@notlogged] has quit. (Ping timeout: 195 seconds)
#496 [11:36] <CubeTheThird> Great_warg_, in the game's video settings, toggle VBOs
#497 [11:36] * TheAvgBlackOtaku [TheAvgBlackOtaku@notlogged] has joined #minecrafthelp
#498 [11:37] <oliviaxinh> my minecraft keeps crashes
#499 [11:37] <CubeTheThird> oliviaxinh, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#500 [11:38] <TheAvgBlackOtaku> is there away to find out what email was on your minecraft acc i boutht this acc along time and forgot the login email and pass ik the ingame name and paypal that was used
#501 [11:38] <CubeTheThird> TheAvgBlackOtaku, did you find your account transaction ID from paypal? (do NOT give it here)
#502 [11:39] <TheAvgBlackOtaku> mmm i can go look
#503 [11:39] <oliviaxinh> paste.ubuntu.com/17175438
#504 [11:39] <CubeTheThird> oliviaxinh, ok one moment
#505 [11:39] <Great_warg_> do i turn vbos on or off?
#506 [11:40] * braxton [braxton@notlogged] has quit. (Ping timeout: 195 seconds)
#507 [11:40] <CubeTheThird> Great_warg_, change it from whatever it's currently set to
#508 [11:40] * AdamNP [AdamNP@notlogged] has joined #minecrafthelp
#509 [11:40] <AdamNP> hello
#510 [11:40] <CubeTheThird> hello AdamNP
#511 [11:40] <AdamNP> hey , and plz call me adam
#512 [11:40] <CubeTheThird> oliviaxinh, ok, delete your minecraft launcher, and install the newer one from https://minecraft.net/download (the .msi)
#513 [11:42] <AdamNP> minecraft launcher crashes all the time , after i press play , it shows a crash report , it says that the launcher may be moded , what to do?
#514 [11:42] <AdamNP> v. 3.5.1
#515 [11:42] <CubeTheThird> AdamNP, have you purchased minecraft?
#516 [11:42] <Great_warg_> the problem seems to be currently fixxed if i need help again i will return but thank u
#517 [11:42] <AdamNP> yup
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#519 [11:42] * Great_warg_ [Great_warg_@notlogged] has quit. (Quit: Web client closed)
#520 [11:42] <CubeTheThird> AdamNP, then delete your minecraft launcher and install the newer one from https://minecraft.net/download (the .msi one)
#521 [11:43] * Rick_BR [Rick_BR@notlogged] has quit. (Client Quit)
#522 [11:43] <AdamNP> kk , and if didnt work?
#523 [11:43] * minecraft_xbox1 [minecraft_xbox1@notlogged] has joined #minecrafthelp
#524 [11:43] <CubeTheThird> ??> AdamNP launcher/log
#525 [11:43] <Absol> AdamNP: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#526 [11:43] <Absol> AdamNP: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#527 [11:44] <AdamNP> well i will stay online and tell u , thank u
#528 [11:44] <oliviaxinh> thank you so much!!
#529 [11:44] <TheAvgBlackOtaku> i got the Transaction ID
#530 [11:45] * oliviaxinh [oliviaxinh@notlogged] has quit. (Quit: Web client closed)
#531 [11:45] <CubeTheThird> TheAvgBlackOtaku, ok. then you should contact Mojang with it to recover your account
#532 [11:45] <CubeTheThird> ??> TheAvgBlackOtaku mojang/email
#533 [11:45] <Absol> TheAvgBlackOtaku: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#534 [11:45] <Absol> TheAvgBlackOtaku: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#535 [11:45] <AdamNP> it is downloading....thank u CubeTheThird :)
#536 [11:46] <AdamNP> wait...it says downloading native launcher
#537 [11:46] <AdamNP> is it normal?
#538 [11:46] <CubeTheThird> AdamNP, yes that's normal
#539 [11:47] <AdamNP> kk XD i was kinda scared
#540 [11:47] * minecraft_xbox1 [minecraft_xbox1@notlogged] has quit. (Ping timeout: 195 seconds)
#541 [11:48] <AdamNP> ooohhh i understand now...
#542 [11:48] * bok [bok@notlogged] has joined #minecrafthelp
#543 [11:48] * viljoenj007 [viljoenj007@notlogged] has joined #minecrafthelp
#544 [11:48] <AdamNP> thx
#545 [11:49] * JAVIER [JAVIER@notlogged] has joined #minecrafthelp
#546 [11:49] * JAVIER [JAVIER@notlogged] has quit. (Client Quit)
#547 [11:49] <AdamNP> still downloading minecraft updater...
#548 [11:51] * bok [bok@notlogged] has quit. (Ping timeout: 195 seconds)
#549 [11:52] <AdamNP> what the....
#550 [11:53] <AdamNP> it opened something called luke filewalker
#551 [11:53] <AdamNP> is it normal
#552 [11:54] <CubeTheThird> no idea what that is
#553 [11:54] * kaike [kaike@notlogged] has joined #minecrafthelp
#554 [11:54] <AdamNP> nvm , it was something for the window
#555 [11:54] <CubeTheThird> apparently it's part of Avira anti-virus
#556 [11:54] <AdamNP> sry
#557 [11:54] <CubeTheThird> no worries :3
#558 [11:55] <AdamNP> :3
#559 [11:55] <AdamNP> i guess u got bored :D
#560 [11:55] <AdamNP> Staying online forever!
#561 [11:55] * Chromaryu does that
#561 [11:56] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#562 [11:57] * kaike [kaike@notlogged] has quit. (Ping timeout: 195 seconds)
#563 [11:59] <AdamNP> ugh....12.89
#564 [11:59] <AdamNP> 14.4
#565 [12:00] <AdamNP> 14.36
#566 [12:00] <AdamNP> I gtg...however , i will stay online
#567 [12:01] <AdamNP> thank u
#568 [12:02] * wano25 [wano25@notlogged] has joined #minecrafthelp
#569 [12:03] <AdamNP> is anyone around?
#570 [12:04] <AdamNP> guess noone...
#571 [12:04] <Rikairchy> well
#572 [12:04] <Rikairchy> maybe
#573 [12:04] <Rikairchy> depends on what you need
#574 [12:05] <AdamNP> wait , do u support mcpe 0.15?
#575 [12:05] <AdamNP> or only 0.14/
#576 [12:05] <AdamNP> ???
#577 [12:06] <AdamNP> Rikairchy hey wanna join my server/
#578 [12:06] <AdamNP> ?
#579 [12:06] * ylli [ylli@notlogged] has joined #minecrafthelp
#580 [12:06] <Rikairchy> iirc we don't support MCPE at all
#581 [12:06] <Rikairchy> since it is usually installed in a closed environment
#582 [12:06] <AdamNP> ooohh too bad
#583 [12:07] <Rikairchy> no.
#584 [12:07] <CubeTheThird> oh is 0.15 out?
#585 [12:07] <AdamNP> well , the server is #mcpe
#586 [12:07] <AdamNP> dude i have it
#587 [12:07] <Rikairchy> that's a channel.
#588 [12:07] * pedro [pedro@notlogged] has joined #minecrafthelp
#589 [12:07] <AdamNP> yeah a chatting channel i made
#590 [12:07] * abmael [abmael@notlogged] has joined #minecrafthelp
#591 [12:07] <Rikairchy> ok
#592 [12:07] <AdamNP> on another device...
#593 [12:08] <CubeTheThird> or is 0.15 in beta?
#594 [12:08] <AdamNP> i am not op on that device tho , and it is alpha
#595 [12:08] <AdamNP> not beta
#596 [12:08] <CubeTheThird> ah
#597 [12:09] <AdamNP> u wanna get it? i have the link. u deserve help after all that XD
#598 [12:09] <AdamNP> The link for free
#599 [12:09] <AdamNP> 10mg left
#600 [12:09] * ylli [ylli@notlogged] has quit. (Ping timeout: 195 seconds)
#601 [12:10] <CubeTheThird> no thanks
#602 [12:10] <AdamNP> whuuu?
#603 [12:10] <CubeTheThird> I don't play PE first of all. But also, sharing such a link sounds like a violation of EULA or ToS
#604 [12:11] <AdamNP> oh ok :D
#605 [12:11] <AdamNP> 7MG LEFT...
#606 [12:11] * PolskaLP [PolskaLP@notlogged] has joined #minecrafthelp
#607 [12:11] * abmael [abmael@notlogged] has quit. (Ping timeout: 195 seconds)
#608 [12:12] <AdamNP> he cube...sry for asking but wanna be friends?
#609 [12:13] <AdamNP> ooookkkaaaaaaayy.....
#610 [12:13] * TheKnownGamer [TheKnownGamer@notlogged] has joined #minecrafthelp
#611 [12:14] <PolskaLP> I have a problem I can for three days is no longer me my Minecraft I register account've tried to change my password but I got no email please help me
#612 [12:14] * pedro [pedro@notlogged] has quit. (Ping timeout: 195 seconds)
#613 [12:14] <CubeTheThird> PolskaLP, what happens when you try logging in?
#614 [12:14] <TheKnownGamer> My Minecraft won't start up ( I'm on Windows 7 Ultimate )
#615 [12:14] <AdamNP> PolskaLP i had that same problem
#616 [12:15] <PolskaLP> there was only InvalidCredentialsException
#617 [12:15] <AdamNP> TheKnownGamer i also had that one XD
#618 [12:15] * ahmade777 [ahmade777@notlogged] has joined #minecrafthelp
#619 [12:15] <TheKnownGamer> XD AdamNP
#620 [12:15] <ahmade777> yes
#621 [12:15] <TheKnownGamer> AdamNP You on Windows 7?
#622 [12:15] <CubeTheThird> TheKnownGamer, what's the problem exactly?
#623 [12:15] <AdamNP> Ur not known here btw XD
#624 [12:15] <CubeTheThird> PolskaLP, you'll have to contact Mojang about that
#625 [12:16] <CubeTheThird> ??> PolskaLP mojang/email
#626 [12:16] <Absol> PolskaLP: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#627 [12:16] <Absol> PolskaLP: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#628 [12:16] <TheKnownGamer> CubeTheThird My minecraft won't launch but the Launch will comeup
#629 [12:16] <CubeTheThird> TheKnownGamer, do you get an error message or crash report?
#630 [12:17] <TheKnownGamer> Yes but it's saying stuff like hold onlemme see again
#631 [12:17] * ionut [ionut@notlogged] has joined #minecrafthelp
#632 [12:17] <AdamNP> DOES IT SAY THAT THE LUANCHER MAY BE MODED?
#633 [12:17] <AdamNP> omg sry for caps
#634 [12:17] <PolskaLP> have also tentatively Mojang was an EMail to write but all were bezeicnet as spam
#635 [12:18] <CubeTheThird> PolskaLP, follow the instructions Absol gave you to contact them
#636 [12:18] <ionut> http://paste.ubuntu.com/17177220/
#637 [12:18] * ahmade777 [ahmade777@notlogged] has quit. (Client Quit)
#638 [12:19] * TheAvgBlackOtaku [TheAvgBlackOtaku@notlogged] has quit. (Quit: Web client closed)
#639 [12:19] <TheKnownGamer> When I press play it says Were sorry but it seems it was an error while trying to render aspects of the Game. and at thebottom it says Fix The Problem or Cancel
#640 [12:20] <CubeTheThird> TheKnownGamer, do you have a dxdiag report?
#641 [12:20] <CubeTheThird> ionut, one moment
#642 [12:20] <TheKnownGamer> Yes
#643 [12:20] <CubeTheThird> TheKnownGamer, give a URL to it here
#644 [12:21] <CubeTheThird> ionut, try download and install catalyst software: http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2064
#645 [12:21] <AdamNP> it worked!
#646 [12:21] <CubeTheThird> awesome!
#647 [12:21] <TheKnownGamer> Well this is the Webpage that pops up http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
#648 [12:22] <PolskaLP> my email is richardmundt3@gmail.com
#649 [12:22] <AdamNP> it says to playdemo....
#650 [12:22] <AdamNP> are u kidding me??
#651 [12:22] <CubeTheThird> AdamNP, you have to login with your Mojang account
#652 [12:22] <CubeTheThird> ??> TheKnownGamer win/dxdiag
#653 [12:22] <Absol> TheKnownGamer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#654 [12:22] <AdamNP> i made a new account
#655 [12:22] <TheKnownGamer> Win
#656 [12:22] <CubeTheThird> TheKnownGamer, do what Absol said
#657 [12:23] <CubeTheThird> AdamNP, you should be logging in with your existing account. The one you purchased the game with
#658 [12:23] <TheKnownGamer> ? What'd hesay?
#659 [12:23] <AdamNP> ooohhh
#660 [12:23] <AdamNP> i forgot it D:
#661 [12:24] * prosto [prosto@notlogged] has joined #minecrafthelp
#662 [12:24] <CubeTheThird> AdamNP, what is your minecraft username?
#663 [12:24] <CubeTheThird> <Absol> TheKnownGamer: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#664 [12:24] <AdamNP> AdamNP
#665 [12:24] <ionut> CubeTheThirt what to do after i download catalyst software?
#666 [12:24] * lidl [lidl@notlogged] has joined #minecrafthelp
#667 [12:25] <CubeTheThird> AdamNP, as far as I can tell that name isn't registered
#668 [12:25] * TheKnownGamer [TheKnownGamer@notlogged] has quit. (Quit: Web client closed)
#669 [12:25] <CubeTheThird> ionut, install it
#670 [12:25] * lidl [lidl@notlogged] has quit. (Client Quit)
#671 [12:25] <AdamNP> WTH
#672 [12:25] <AdamNP> I just registerd!!
#673 [12:26] <AdamNP> i will register again
#674 [12:26] * Xri_dada [Xri_dada@notlogged] has quit. (Ping timeout: 195 seconds)
#675 [12:26] <CubeTheThird> AdamNP, umm.. I mean to say there is no Minecraft account with "AdamNP" as the username
#676 [12:27] <AdamNP> ok , try adam
#677 [12:27] * mace [mace@notlogged] has joined #minecrafthelp
#678 [12:28] <CubeTheThird> AdamNP, ok so that name is registered. When did you purchase the account?
#679 [12:28] <AdamNP> idk XD
#680 [12:28] * mace [mace@notlogged] has quit. (Client Quit)
#681 [12:28] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#682 [12:29] <CubeTheThird> AdamNP, ok.. do you know what method of payment you used?
#683 [12:29] * zoeiro002 [zoeiro002@notlogged] has joined #minecrafthelp
#684 [12:29] <AdamNP> well , i got it as a present from my sister and..idk anything , nor she does
#685 [12:29] <ionut> CubeTheThird, and now
#686 [12:30] <zoeiro002> omini craft nao abre
#687 [12:30] <AdamNP> hey cube can u tell me my account cuz i forgot it?
#688 [12:30] <AdamNP> adam account
#689 [12:30] <AdamNP> on private
#690 [12:30] <CubeTheThird> ionut, after installing it, try playing the game again. You may need to reboot yoru computer first
#691 [12:30] * zoeiro002 [zoeiro002@notlogged] has quit. (Client Quit)
#692 [12:30] <CubeTheThird> AdamNP, we do not work for Mojang here, so we don't have access to that info
#693 [12:31] <ionut> ok, thank you
#694 [12:31] <AdamNP> :(
#695 [12:31] <AdamNP> kk
#696 [12:31] <AdamNP> how to play then?
#697 [12:31] <AdamNP> how to make an account with AdamNP?
#698 [12:32] * Hadifadi [Hadifadi@notlogged] has joined #minecrafthelp
#699 [12:32] <CubeTheThird> AdamNP, you'll have to talk to your sister about the account to recover it. Otherwise you'll have to buy a new account
#700 [12:32] <AdamNP> Oh no
#701 [12:32] <AdamNP> well...thx for help..
#702 [12:33] * PolskaLP [PolskaLP@notlogged] has quit. (Quit: Web client closed)
#703 [12:34] * JMSILVA [JMSILVA@notlogged] has joined #minecrafthelp
#704 [12:35] <AdamNP> the launcher loads quick as hell at the first and is like a turtle at the last
#705 [12:35] <AdamNP> why6?
#706 [12:36] <CubeTheThird> probably when it checks for updates
#707 [12:36] <AdamNP> kk
#708 [12:37] * TheGamingMelon [TheGamingMelon@notlogged] has joined #minecrafthelp
#709 [12:37] <TheGamingMelon> How can i fix my mods
#710 [12:38] <AdamNP> WHAT!!! IT CRASHED
#711 [12:38] * caiogame240 [caiogame240@notlogged] has joined #minecrafthelp
#712 [12:38] <Rikairchy> ??> TheGamingMelon mods
#713 [12:38] <Absol> TheGamingMelon: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#714 [12:38] <Absol> TheGamingMelon: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#715 [12:38] <CubeTheThird> AdamNP, hmm. Copy the crash report onto http://paste.ubuntu.com and give the URL here.
#716 [12:38] * caiogame240 [caiogame240@notlogged] has quit. (Client Quit)
#717 [12:39] * Jack [Jack@notlogged] has joined #minecrafthelp
#718 [12:39] * henrythethrasher [henrythethrasher@notlogged] has joined #minecrafthelp
#719 [12:39] * Jack is now known as Guest48570
#720 [12:39] <AdamNP> I AM REPORTIN TO MOJANG
#721 [12:39] * henrythethrasher [henrythethrasher@notlogged] has quit. (Client Quit)
#722 [12:40] <Guest48570> hello?
#723 [12:40] <Guest48570> my minecraft is not updating
#724 [12:40] <CubeTheThird> Guest48570, what happens?
#725 [12:40] * Truhard [Truhard@notlogged] has joined #minecrafthelp
#726 [12:41] <Guest48570> whenever I try to update my minecraft it said error fail to update
#727 [12:41] * TheGamingMelon [TheGamingMelon@notlogged] has quit. (Ping timeout: 195 seconds)
#728 [12:41] <CubeTheThird> ??> Guest48570 launcher/log
#729 [12:41] <Absol> Guest48570: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#730 [12:41] <Absol> Guest48570: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#731 [12:42] <Truhard> Minecraft 1.10 doesn't work with minimal settings, 0-5 fps, superflat world. Getting graphical glitches, all drives up to date and got this laptop 6 months ago.
#732 [12:42] <AdamNP> It doesnt want to copy
#733 [12:43] <CubeTheThird> ??> AdamNP win/edit
#734 [12:43] <Absol> AdamNP: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#735 [12:43] * prosto [prosto@notlogged] has quit. (Ping timeout: 195 seconds)
#736 [12:43] <CubeTheThird> Truhard, can you get a screenshot of this?
#737 [12:43] * Hadifadi [Hadifadi@notlogged] has quit. (Quit: Web client closed)
#738 [12:43] <Guest48570> HELP ME
#739 [12:43] <Guest48570> AHHH
#740 [12:43] <AdamNP> it doesnt work!
#741 [12:43] <CubeTheThird> Guest48570, follow the instructions Absol gave you please
#742 [12:43] <Guest48570> I know!!
#743 [12:43] <CubeTheThird> AdamNP, ctrl + a doesn't highlight it?
#744 [12:43] <Guest48570> this crap is useless
#745 [12:44] <Truhard> I have a youtube video I uploaded. Can I post the link?
#746 [12:44] <Guest48570> ok
#747 [12:44] <Guest48570> I guess
#748 [12:44] <CubeTheThird> Truhard, sure thing
#749 [12:44] <Guest48570> -_-
#750 [12:44] <CubeTheThird> Guest48570, are you having trouble following those instructions?
#751 [12:44] * HoodedGame [HoodedGame@notlogged] has joined #minecrafthelp
#752 [12:44] <Truhard> https://www.youtube.com/watch?v=Dz_-lOdCyWg
#753 [12:44] <Guest48570> Yes!!!
#754 [12:44] <Truhard> It was still laggy even after turning on VBOs
#755 [12:45] <Guest48570> Ive been trying to fix this problem for nearly 5 months!!!!
#756 [12:45] <Truhard> I also allocated more RAM, up to 5G. No effect.
#757 [12:45] <CubeTheThird> Guest48570, what part of the instructions are you having difficulty with?
#758 [12:45] <AdamNP> well i have been for 5 years
#759 [12:46] <CubeTheThird> ??> Truhard win/dxdiag
#760 [12:46] <Absol> Truhard: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#761 [12:46] <Guest48570> it said I need to create an account but it is not letting me
#762 [12:46] <CubeTheThird> Guest48570, what? create an account? do you mean on the pasting website?
#763 [12:46] <Guest48570> yes
#764 [12:46] <CubeTheThird> Guest48570, you don't need to create an account. Go back a page
#765 [12:46] <Truhard> I'm on Windows 10, gimmie a minute
#766 [12:46] <Guest48570> ok one second
#767 [12:47] <AdamNP> Truhard GIMME SOME MILK XD
#768 [12:47] <Truhard> Oh, I brought 7 jugs, baby.
#769 [12:47] <Guest48570> wait what do i paste??
#770 [12:48] <Guest48570> copy
#771 [12:48] <Guest48570> i mean
#772 [12:48] <CubeTheThird> Guest48570, the crash report, onto the website
#773 [12:48] <Truhard> What's with the red names?
#774 [12:48] <AdamNP> XD haha
#775 [12:48] <Guest48570> ah
#776 [12:48] * HoodedGame [HoodedGame@notlogged] has quit. (Ping timeout: 195 seconds)
#777 [12:48] <Truhard> Moderators or something?
#778 [12:48] <CubeTheThird> Truhard, it's red when your name is in the message
#779 [12:48] <Truhard> oh okay
#780 [12:48] * GreyVulpine [GreyVulpine@notlogged] has joined #minecrafthelp
#781 [12:48] <AdamNP> thats it , i am getting minecraft for free!
#782 [12:50] * Stevenmgl [Stevenmgl@notlogged] has joined #minecrafthelp
#783 [12:50] <Stevenmgl> hello
#784 [12:50] <Stevenmgl> help plis
#785 [12:50] <AdamNP> hi
#786 [12:50] <AdamNP> what?
#787 [12:51] <Truhard> Absol, all versions of Minecraft run at 60+ FPS with 32 Extreme and all particles off in lower versions, anything besides 1.10. How could the Pixel Format not be accelerated if it works with other versions?
#788 [12:51] <CubeTheThird> Stevenmgl, what's the problem?
#789 [12:51] <Stevenmgl> Recover My Account Minecraft premium.
#790 [12:51] <AdamNP> nope
#791 [12:51] <CubeTheThird> Truhard, follow the instructions so we can get a dxdiag report to look at your hardware
#792 [12:51] * idb3 [idb3@notlogged] has joined #minecrafthelp
#793 [12:51] <CubeTheThird> Stevenmgl, you will need to contact Mojang about that
#794 [12:51] <CubeTheThird> ??> Stevenmgl mojang/email
#795 [12:51] <Absol> Stevenmgl: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#796 [12:51] <Truhard> Stevenmgl: If you spammed and got it wrong multiple times, wait a few hours or a day.
#797 [12:51] <Absol> Stevenmgl: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#798 [12:52] <Truhard> They block the IP if you enter too many times.
#799 [12:52] <Truhard> and the pass is wrong.
#800 [12:52] * lisabetieannabel [lisabetieannabel@notlogged] has joined #minecrafthelp
#801 [12:52] <idb3> i already bought the game but can only play the demo
#802 [12:52] <Truhard> DxDiag done
#803 [12:52] <Truhard> http://paste.ubuntu.com/17178882/
#804 [12:52] <Stevenmgl> spanish?
#805 [12:52] <Truhard> que?
#806 [12:53] <Stevenmgl> a okey
#807 [12:53] <Truhard> si
#808 [12:53] <lisabetieannabel> sorry
#809 [12:53] <lisabetieannabel> nederlands?
#810 [12:53] * idb3 [idb3@notlogged] has quit. (Client Quit)
#811 [12:53] * Cast0077 [Cast0077@notlogged] has quit. (Read error: Connection reset by peer)
#812 [12:53] <Stevenmgl> ayudenme a recuperar mi cuenta mojanag no me ayuda
#813 [12:53] <lisabetieannabel> ?
#814 [12:54] <lisabetieannabel> english?
#815 [12:54] <Guest48570> what do i put under poster?
#816 [12:54] <Stevenmgl> Help An Account Recover my mojanag not help me
#817 [12:54] <Truhard> Steven , Mojang bloques IP después de demasiados passords o nombres de usuario incorrectos . Espere 1 hora a un día y vuelve a intentarlo .
#818 [12:54] <Truhard> lo tengo?
#819 [12:54] <Stevenmgl> ?
#820 [12:54] <Stevenmgl> que
#821 [12:54] <Truhard> ...
#822 [12:54] <Guest48570> what do i put for "Poster"???
#823 [12:55] <Stevenmgl> truhard
#824 [12:55] <Stevenmgl> tu me ayudas
#825 [12:55] <Stevenmgl> :C
#826 [12:55] <Truhard> Yes?
#827 [12:55] <lisabetieannabel> i dont know what you meen
#828 [12:55] <lisabetieannabel> mean
#829 [12:55] <Guest48570> cubethethird!!
#830 [12:55] <lisabetieannabel> I have bought minecraft but it doesnt work
#831 [12:55] * lilipadmaid [lilipadmaid@notlogged] has joined #minecrafthelp
#832 [12:55] * Stevenmgl [Stevenmgl@notlogged] has quit. (Quit: Web client closed)
#833 [12:55] <CubeTheThird> Guest48570, doesn't matter. Put crash or something
#834 [12:55] <CubeTheThird> lisabetieannabel, what's the problem?
#835 [12:55] <lisabetieannabel> It says that Pixel Format Not Accelerated
#836 [12:56] <CubeTheThird> lisabetieannabel, do you have a dxdiag report?
#837 [12:56] <lisabetieannabel> i have tryed
#838 [12:56] <Truhard> yes steven, I know it doesn't work. Mojang blocks the IP after too many incorrect passords or usernames. Wait 1 hour to a day and try again.
#839 [12:56] <Guest48570> should i download it as text?
#840 [12:56] <CubeTheThird> Truhard, is that a laptop or desktop computer?
#841 [12:56] <Truhard> laptop
#842 [12:56] <lisabetieannabel> computer
#843 [12:56] <Truhard> Dell Inspirion
#844 [12:56] <Truhard> got it for xmas
#845 [12:56] <CubeTheThird> Guest48570, no. Copy the website address from the top of your browser, and give that here
#846 [12:56] <CubeTheThird> Truhard, ok one sec
#847 [12:56] <Truhard> mkay
#848 [12:57] <Guest48570> http://paste.ubuntu.com/17179024/
#849 [12:57] <Truhard> Steven sí, sé que no funciona. Mojang bloquea el IP después de demasiados passords o nombres de usuario incorrectos. Espere 1 hora a un día y vuelve a intentarlo..
#850 [12:57] <CubeTheThird> Truhard, well your graphics drivers could definitely use an update. download and install the 3rd download: https://downloadcenter.intel.com/download/25948/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=86210
#851 [12:57] <Truhard> hmm
#852 [12:57] <Truhard> okay
#853 [12:57] <CubeTheThird> Guest48570, oh, that's all it says? what anti-virus and firewall software do you have?
#854 [12:58] <Truhard> After I update them what should I do next?
#855 [12:58] * JirkamanCZ [JirkamanCZ@notlogged] has joined #minecrafthelp
#856 [12:58] <Truhard> come back here?
#857 [12:58] <CubeTheThird> Truhard, after that reboot your computer and try playing again
#858 [12:58] <Truhard> okay
#859 [12:58] <Guest48570> I have avast and bitdefender and OSX El capitan firewall
#860 [12:58] <Guest48570> http://paste.ubuntu.com/17179024/
#861 [12:58] * Meow-J [Meow-J@notlogged] has quit. (Quit: Connection closed for inactivity)
#862 [12:59] <CubeTheThird> Guest48570, umm.. it's never a good idea to have more than 1 anti-virus program installed. I highly recommend you remove one
#863 [12:59] <Truhard> Well, would you call my computer ground beef or lean beef? :P
#864 [12:59] * mario1 [mario1@notlogged] has joined #minecrafthelp
#865 [12:59] <Guest48570> oh ok
#866 [12:59] <Truhard> or a hamburger?
#867 [12:59] * lisabetieannabel [lisabetieannabel@notlogged] has quit. (Quit: Web client closed)
#868 [12:59] <CubeTheThird> Truhard, from what I can tell your CPU is for an ultrabook, so lean would be the better word
#869 [12:59] <Truhard> okay
#870 [12:59] <Guest48570> So if i remove it will it solve the problem?
#871 [12:59] * alexssandro [alexssandro@notlogged] has joined #minecrafthelp
#872 [13:00] * lilipadmaid [lilipadmaid@notlogged] has quit. (Client Quit)
#873 [13:00] <Truhard> I kinda wanted my computer to be a hamburger, I'm hungry
#874 [13:00] <CubeTheThird> Guest48570, it should yes. It's almost guaranteed the problem is that one of them is blocking the download
#875 [13:00] <Guest48570> ok
#876 [13:00] * Yuken [Yuken@notlogged] has joined #minecrafthelp
#877 [13:00] <Truhard> just a joke
#878 [13:01] <CubeTheThird> Truhard, well give it a lick and see ;)
#879 [13:01] <Truhard> what the.... it tastes....
#880 [13:01] <Truhard> *eats compuer*
#881 [13:01] <AdamNP> wow it also tastes her
#882 [13:01] <Truhard> some fries and Sprite would've helped that go down
#883 [13:01] * CubeTheThird whistles
#883 [13:01] <Truhard> lol
#884 [13:01] <AdamNP> here
#885 [13:02] <Truhard> I'll be back in a bit, updating drives
#886 [13:02] <AdamNP> *puts ketchup*
#887 [13:02] <Truhard> if problem persists I'll come back
#888 [13:02] <Truhard> CubeTheThird: How outdated were my drives?
#889 [13:03] <CubeTheThird> Truhard, about a year. Normally that wouldn't be too bad, but you have a newer CPU so it makes more of a difference
#890 [13:03] * JirkamanCZ [JirkamanCZ@notlogged] has quit. (Quit: Web client closed)
#891 [13:03] <Truhard> okay, be back in a bit
#892 [13:04] <Yuken> CubeTheThird, mind if I get updated on what was going on? I assume: Skylake CPU, very old iGPU drivers that didn't support MC or something?
#893 [13:04] <Truhard> "The driver bieng installed is not validated for this computer."
#894 [13:04] <Truhard> god dangit
#895 [13:04] <CubeTheThird> Truhard, hmm ok. Lemme check for OEM drivers
#896 [13:05] <AdamNP> omg i am done
#897 [13:05] <AdamNP> i cant get it
#898 [13:05] <Guest48570> i deleted one but it is not working still
#899 [13:05] <CubeTheThird> Yuken, broadwell cpu, broken rendering in 1.10
#900 [13:05] <AdamNP> do u have any link for installing?
#901 [13:05] <Truhard> Thanks for the help CubeTheThird
#902 [13:05] <CubeTheThird> AdamNP, for installing what?
#903 [13:05] <Yuken> CubeTheThird, ah, was close. Thanks.
#904 [13:05] <AdamNP> what do u think?
#905 [13:06] <Truhard> wouldn't have figured out it was pixelation formatting
#906 [13:06] <CubeTheThird> AdamNP, no idea. I haven't given you anything to install
#907 [13:06] <CubeTheThird> Truhard, that's not what it is
#908 [13:06] <Truhard> oh.
#909 [13:06] <AdamNP> well , can you?
#910 [13:06] <Truhard> Absol lied
#911 [13:06] <Truhard> i cri
#912 [13:06] <CubeTheThird> Truhard, it's just the instructions page for that issue is the easiest to get a dxdaig report to check drivesr
#913 [13:06] <Truhard> okay
#914 [13:06] <CubeTheThird> AdamNP, I don't know what your problem is, since you a haven't sent a crash report
#915 [13:06] <Guest48570> Hello? I deleted one but it is still not working
#916 [13:07] <AdamNP> i dont know how
#917 [13:07] <AdamNP> i told ya
#918 [13:07] * mario1 [mario1@notlogged] has quit. (Quit: Web client closed)
#919 [13:07] <CubeTheThird> Guest48570, you may need to reboot your computer first
#920 [13:07] <Guest48570> ok
#921 [13:07] <CubeTheThird> AdamNP, you can't copy paste?
#922 [13:07] * Guest48570 [Guest48570@notlogged] has quit. (Quit: Web client closed)
#923 [13:07] <Truhard> ol
#924 [13:07] <Truhard> lol
#925 [13:07] <AdamNP> yeah!
#926 [13:08] <AdamNP> what i funny?
#927 [13:08] <AdamNP> is
#928 [13:08] <Truhard> no
#929 [13:08] <Truhard> you aren't
#930 [13:08] <Truhard> at all
#931 [13:08] <Truhard> sorry
#932 [13:08] <CubeTheThird> Truhard, ok try installing this one: http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=TCH84&fileId=3531546652&osCode=WT64A&productCode=inspiron-15-5558-laptop&languageCode=en&categoryId=VI
#933 [13:08] <Truhard> Okay
#934 [13:08] <AdamNP> well the problem is that it wont let me do so
#935 [13:08] <CubeTheThird> AdamNP, you tried ctrl + a, ctrl + c, ctrl + v ?
#936 [13:09] <AdamNP> yup
#937 [13:09] <Truhard> are you on a Mac?
#938 [13:09] <AdamNP> nope
#939 [13:09] <Truhard> if you are, use Command+a,Command+C,Comma- okay
#940 [13:09] <CubeTheThird> AdamNP, did ctrl + a highlight the text?
#941 [13:09] <Truhard> are you running MS-DOS?
#942 [13:09] <AdamNP> i am not on a Mac!
#943 [13:10] <Truhard> that wou;d explain why you can
#944 [13:10] <CubeTheThird> lol
#945 [13:10] <Truhard> 't
#946 [13:10] <Truhard> lol
#947 [13:10] <AdamNP> ...
#948 [13:10] * alexssandro [alexssandro@notlogged] has quit. (Quit: Web client closed)
#949 [13:10] * Abuamro [Abuamro@notlogged] has joined #minecrafthelp
#950 [13:10] <CubeTheThird> AdamNP, did ctrl + a highlight the text?
#951 [13:10] <Yuken> AdamNP, click inside the notepad (I assume) file. Then, Ctrl + A at the same time
#952 [13:10] <AdamNP> YEEEAAAAH
#953 [13:10] <Truhard> no
#954 [13:10] <Yuken> AdamNP, Ctrl + C then, navigate to the paste page, click inside the paste page, Ctrl + V
#955 [13:10] <Truhard> go into the nopepad file
#956 [13:11] <Truhard> at the top
#957 [13:11] <Truhard> there is a bar
#958 [13:11] <Truhard> wow
#959 [13:11] <Truhard> magic ikr
#960 [13:11] <Yuken> wat.
#961 [13:11] <Truhard> hover over 'Edit' and click Select all
#962 [13:11] <Truhard> then click 'Copy'
#963 [13:11] <Truhard> oh the driver is done downloading
#964 [13:11] <AdamNP> IT DOESNT WORK
#965 [13:11] <Yuken> AdamNP, what doesn't work.
#966 [13:11] <Truhard> Adam
#967 [13:12] <Truhard> gosh
#968 [13:12] <AdamNP> MY LIFE IS GOOOONE
#969 [13:12] <AdamNP> DX
#970 [13:12] <Truhard> upgrade from MS-DOS to Windows 95
#971 [13:12] <Truhard> then you can actually copy and paste
#972 [13:12] <Truhard> okay?
#973 [13:12] <Yuken> AdamNP, what does not work, exactly?
#974 [13:12] <Yuken> Truhard, MS-DOS could copy + paste.
#975 [13:12] <AdamNP> copy and paste on mc
#976 [13:12] <Truhard> Yuken
#977 [13:12] <Yuken> AdamNP, are you trying to copy a dxdiag file, or a Minecraft log file? And how?
#978 [13:12] <Truhard> stop crushing my ideas
#979 [13:12] <Truhard> :-;
#980 [13:13] <AdamNP> i just wanna play mc even if it is on classic version!!
#981 [13:13] * Abuamro [Abuamro@notlogged] has quit. (Client Quit)
#982 [13:13] <Truhard> then try out survivaltest
#983 [13:13] <CubeTheThird> AdamNP, does the crash report say 'pixel format not accelerated'?
#984 [13:13] <AdamNP> i hope
#985 [13:13] <AdamNP> idk
#986 [13:13] <AdamNP> yeah it does
#987 [13:14] <CubeTheThird> ??> AdamNP win/dxdiag
#988 [13:14] <Absol> AdamNP: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#989 [13:14] <AdamNP> what>
#990 [13:14] <AdamNP> ?
#991 [13:14] <Yuken> AdamNP, read.
#992 [13:14] <Truhard> xD
#993 [13:14] <Truhard> rekt
#994 [13:14] <AdamNP> read what?
#995 [13:15] <Truhard> do you not know how to read?
#996 [13:15] <Yuken> AdamNP, ... what Absol just sent you.
#997 [13:15] * __epicboss__ [__epicboss__@notlogged] has joined #minecrafthelp
#998 [13:15] <AdamNP> which one?
#999 [13:15] <Truhard> go to your nearest preschool or ask your guardian for help
#1000 [13:15] <CubeTheThird> Truhard, no need to be insulting
#1001 [13:16] <AdamNP> Truhard dude it is a serious sitiuation , shut up
#1002 [13:16] <Truhard> I'm trying to be helpful.
#1003 [13:16] <AdamNP> ur not at all
#1004 [13:16] <CubeTheThird> <Absol> AdamNP: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1005 [13:16] <__epicboss__> hello i need help with something because it said that my pixelcard grafic thing doesn't work however yesterday it worked. Here: http://paste.ubuntu.com/17179805/
#1006 [13:16] <Truhard> wait he wo
#1007 [13:16] <Truhard> wjat
#1008 [13:16] <Truhard> goodbye cruel world
#1009 [13:17] <Truhard> restarting
#1010 [13:17] <Truhard> computer
#1011 [13:17] <CubeTheThird> __epicboss__, one moment
#1012 [13:17] <AdamNP> ummm, it doesnt work
#1013 [13:17] <Yuken> AdamNP, what doesn't work?
#1014 [13:17] * Zorphian [Zorphian@notlogged] has joined #minecrafthelp
#1015 [13:17] <AdamNP> Yuken , i am talking to cube
#1016 [13:18] <CubeTheThird> __epicboss__, try download and install http://www.nvidia.com/download/driverResults.aspx/99996/en-us
#1017 [13:18] <CubeTheThird> AdamNP, what doesn't work?
#1018 [13:18] <Yuken> CubeTheThird, danke ;).
#1019 [13:18] <AdamNP> k
#1020 [13:18] <__epicboss__> right...
#1021 [13:18] <Yuken> AdamNP, if you can't answer our questions
#1022 [13:18] <Zorphian> It keeps telling me i cant connect to a server
#1023 [13:18] <Yuken> we can't help you.
#1024 [13:18] <Zorphian> http://pastebin.com/YYatQHLD
#1025 [13:19] <Yuken> Just saying "it don't work" doesn't mean anything.
#1026 [13:19] * Abigale [Abigale@notlogged] has joined #minecrafthelp
#1027 [13:20] <Abigale> okay so my email connected to my account was deleted and i dont remember my username.
#1028 [13:20] * Truhard [Truhard@notlogged] has quit. (Ping timeout: 195 seconds)
#1029 [13:20] <AdamNP> wait , gimme 1 min
#1030 [13:20] <Abigale> okay
#1031 [13:20] * Doofy [Doofy@notlogged] has joined #minecrafthelp
#1032 [13:20] <Doofy> Hey
#1033 [13:20] <Doofy> I need help
#1034 [13:21] <Zorphian> anybody? p.p
#1035 [13:21] <CubeTheThird> ??> Doofy ask
#1036 [13:21] <Absol> Doofy: Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.
#1037 [13:21] <Absol> Doofy: If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
#1038 [13:21] <Doofy> I just noticed
#1039 [13:21] <CubeTheThird> Zorphian, is this issue specifically with a single server?
#1040 [13:21] <Doofy> I keep resetting my minecraft password
#1041 [13:21] <Doofy> But when I type it in it doesnt work
#1042 [13:21] <Zorphian> no all of them
#1043 [13:21] <Doofy> I reset it like 3 times now and it wont work and I made sure I typed it in correct
#1044 [13:21] <Abigale> okay so my email connected to my account was deleted and i dont remember my username.
#1045 [13:22] <CubeTheThird> ??> Doofy login/throttle
#1046 [13:22] <Absol> Doofy: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1047 [13:22] <Absol> Doofy: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#1048 [13:22] <AdamNP> wait.....
#1049 [13:22] <CubeTheThird> Abigale, you'll have to contact Mojang about that
#1050 [13:22] <CubeTheThird> ??> Abigale mojang/email
#1051 [13:22] <Absol> Abigale: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1052 [13:22] <Absol> Abigale: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1053 [13:22] <CubeTheThird> Zorphian, what message do you get in the client?
#1054 [13:22] <AdamNP> UGH WHAT THE WHAT?!?
#1055 [13:22] <Doofy> Is there any way I could contact mojang on the phone or such
#1056 [13:23] <Zorphian> has been forcibly disconnected by remote host
#1057 [13:23] <Zorphian> something like that
#1058 [13:23] <tyteen4a03> Doofy: Mojang does not have a call centre
#1059 [13:23] <Doofy> ok
#1060 [13:23] <CubeTheThird> Zorphian, have you always had this issue?
#1061 [13:24] <Zorphian> no it just started
#1062 [13:24] <Zorphian> 8 minutes ao
#1063 [13:24] <tyteen4a03> AdamNP: we're still waiting for you to provide with us your DxDiag report, or state the reason why it "doesn't work"
#1064 [13:24] <CubeTheThird> Zorphian, did you recently install, update, or change anything?
#1065 [13:24] * Truhard [Truhard@notlogged] has joined #minecrafthelp
#1066 [13:24] <Zorphian> no
#1067 [13:24] <Truhard> Back
#1068 [13:24] <CubeTheThird> Truhard, any improvement?
#1069 [13:24] <Truhard> hello @Absol, @CubeTheThird
#1070 [13:24] <CubeTheThird> Zorphian, new router/modem ?
#1071 [13:24] <Truhard> cmon
#1072 [13:24] <Truhard> still launching
#1073 [13:24] <CubeTheThird> Truhard, Absol is a bot btw
#1074 [13:25] <AdamNP> wait
#1075 [13:25] <Truhard> course
#1076 [13:25] <Truhard> wait how do I activate it?
#1077 [13:25] * oldtopman [oldtopman@notlogged] has joined #minecrafthelp
#1078 [13:25] * __epicboss__ [__epicboss__@notlogged] has quit. (Ping timeout: 195 seconds)
#1079 [13:25] <Truhard> well make it speak
#1080 [13:26] <Truhard> "I NEED HELP".
#1081 [13:26] <Truhard> jk
#1082 [13:26] <CubeTheThird> Truhard, it spits out pre-set messages beginning with ??
#1083 [13:26] <AdamNP> i am done from this s***
#1084 [13:26] <Zorphian> no
#1085 [13:26] <Zorphian> nothing is new
#1086 [13:26] <Truhard> what does?
#1087 [13:26] <CubeTheThird> Zorphian, can you run a test on speedtest.net
#1088 [13:26] <Truhard> ...the game is loading rn
#1089 [13:26] <AdamNP> does anyone have a mc link<
#1090 [13:26] <AdamNP> ?
#1091 [13:26] * Doofy [Doofy@notlogged] has quit. (Ping timeout: 195 seconds)
#1092 [13:26] <Truhard> Completely ignored arguments: [--nativeLauncherVersion, 301] [14:24:53] [Client thread/INFO]: Setting user: Truhard [14:24:55] [Client thread/INFO]: LWJGL Version: 2.9.4 [14:25:41] [Client thread/INFO]: Reloading ResourceManager: Default, Faithful Full.zip
#1093 [13:27] <Truhard> all I see atm
#1094 [13:27] <Zorphian> ping is 9 ms
#1095 [13:27] <Truhard> yes, I have the username Truhard in mc :P
#1096 [13:27] <Zorphian> http://www.speedtest.net/my-result/5394171953
#1097 [13:27] <Truhard> :O
#1098 [13:28] <Truhard> omg
#1099 [13:28] <CubeTheThird> Zorphian, hmm well that's not the issue. Are you on wired or wireless internet?
#1100 [13:28] <Truhard> no lag on title screen
#1101 [13:28] <Truhard> that's a good thing
#1102 [13:28] * stephen [stephen@notlogged] has joined #minecrafthelp
#1103 [13:28] * stephen [stephen@notlogged] has joined #minecrafthelp
#1104 [13:28] * stephen [stephen@notlogged] has left #minecrafthelp
#1105 [13:28] <Zorphian> wired
#1106 [13:28] <Zorphian> and wireless
#1107 [13:29] <Truhard> Cube is love
#1108 [13:29] <CubeTheThird> Zorphian, you're.. using both?
#1109 [13:29] <Truhard> cube is life
#1110 [13:29] <Zorphian> yes
#1111 [13:29] <Zorphian> always have
#1112 [13:29] <CubeTheThird> Zorphian, umm.. why?
#1113 [13:29] <Zorphian> in case one fails
#1114 [13:29] <CubeTheThird> Truhard, I take it it works?
#1115 [13:29] <Zorphian> im just connected to both
#1116 [13:29] <Truhard> 130FPS now on amplified world
#1117 [13:29] <Truhard> 1.10
#1118 [13:29] * ahmed [ahmed@notlogged] has joined #minecrafthelp
#1119 [13:29] <Truhard> 32 chunks
#1120 [13:30] <Truhard> thank you god
#1121 [13:30] <Zorphian> so that if for some reason one fails it doesnt disconnect me
#1122 [13:30] <CubeTheThird> Truhard, ah good!. You might want to limit your FPS, since I doubt your screen runs higher than 60 Hz
#1123 [13:30] <Truhard> yeah, I'm doing that right now actually
#1124 [13:30] * Lmao_ [Lmao_@notlogged] has joined #minecrafthelp
#1125 [13:30] <CubeTheThird> Zorphian, can you disable your wireless, and try the game again?
#1126 [13:30] <Truhard> Cube
#1127 [13:30] <Truhard> have you played on servers? like Mineplex or Hypixel or etc?
#1128 [13:31] <CubeTheThird> Truhard, I have. I don't generally play on public servers though
#1129 [13:31] <Zorphian> i did
#1130 [13:31] <Zorphian> diddnt work
#1131 [13:31] <CubeTheThird> Zorphian, hmm. what anti-virus and firewall software do you have?
#1132 [13:31] * ABED [ABED@notlogged] has joined #minecrafthelp
#1133 [13:31] <Truhard> I think I might've seen you on one
#1134 [13:31] <Zorphian> its deactivated and the port is open on the router
#1135 [13:31] <Truhard> that's all
#1136 [13:31] <Lmao_> Can you guys vote yes on this strawpoll ? http://www.strawpoll.me/10441142/ .... it's about a minecraft treasure hunt on #itzlipofutzli
#1137 [13:31] <Truhard> no
#1138 [13:31] <Zorphian> and its AVG but its in game mode i have it set to not touch minecraft
#1139 [13:31] * Truhard [Truhard@notlogged] has quit. (Quit: Web client closed)
#1140 [13:32] <CubeTheThird> Zorphian, I'm guessing some paid AVG version?
#1141 [13:32] * CubeTheThird kicked Lmao_ from #minecrafthelp (Reason: mao_ :no advertising)
#1142 [13:32] <Zorphian> yes
#1143 [13:32] * xXx_x_xXx__JuanSeenAh__xXx_x_x [xXx_x_xXx__JuanSeenAh__xXx_x_x@notlogged] has joined #minecrafthelp
#1144 [13:32] <CubeTheThird> Zorphian, can you completely disable it?
#1145 [13:32] <xXx_x_xXx__JuanSeenAh__xXx_x_x> omg ples help
#1146 [13:32] <Zorphian> no
#1147 [13:32] * jean [jean@notlogged] has joined #minecrafthelp
#1148 [13:32] <Zorphian> its not the problem
#1149 [13:32] * CubeTheThird kicked xXx_x_xXx__JuanSeenAh__xXx_x_x from #minecrafthelp (Reason: Xx_x_xXx__JuanSeenAh__xXx_x_x :ya no truhard)
#1150 [13:33] * jean is now known as Guest30248
#1151 [13:33] <CubeTheThird> Zorphian, and what do you mean by 'port is open on router'?
#1152 [13:33] * EucerinLeogmailcom [EucerinLeogmailcom@notlogged] has joined #minecrafthelp
#1153 [13:33] * Truhard [Truhard@notlogged] has joined #minecrafthelp
#1154 [13:33] <Zorphian> i have the port open on the router to allow minecraft through
#1155 [13:33] <Truhard> xD CubeTheThird
#1156 [13:34] <Truhard> that was kinda funny
#1157 [13:34] <Truhard> anyways, thanks for your help
#1158 [13:34] <CubeTheThird> Truhard, umm no. Don't do that
#1159 [13:34] <CubeTheThird> Zorphian, you mean like, you port forwarded?
#1160 [13:34] <Zorphian> no port out
#1161 [13:34] <Truhard> do you port backwarded?
#1162 [13:34] <Truhard> so*
#1163 [13:34] <Zorphian> my dad set that part up im not sure
#1164 [13:34] <CubeTheThird> Zorphian, not sure why you would need to do that, unless your router by default blocks most traffic
#1165 [13:35] <CubeTheThird> Zorphian, anyways though. Let's try doing a malware scan since it doesn't seem to be other things
#1166 [13:35] <CubeTheThird> ??> Zorphian av/adwcleaner
#1167 [13:35] <Absol> Zorphian: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#1168 [13:35] <Zorphian> Its an Asus
#1169 [13:35] <Absol> Zorphian: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#1170 [13:35] <Truhard> wait what's the problem?
#1171 [13:35] <EucerinLeogmailcom> fuck you minecraft
#1172 [13:35] <Absol> EucerinLeogmailcom: Please keep it civil
#1173 [13:35] <Zorphian> no
#1174 [13:35] <Zorphian> i wont
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#1176 [13:35] <Zorphian> my computer isnt slow
#1177 [13:35] <Truhard> EucerinLeogmailcom don't be hitler okay? we don't need him here
#1178 [13:35] <EucerinLeogmailcom> fuck you
#1179 [13:35] <Zorphian> its not malware
#1180 [13:35] * Absol kicked EucerinLeogmailcom from #minecrafthelp (Reason: ucerinLeogmailcom :Keep it civilized, you are just a human)
#1181 [13:35] <Zorphian> minecraft runs
#1182 [13:35] <Truhard> thanks bot
#1183 [13:35] <Truhard> is it slow?
#1184 [13:35] <CubeTheThird> ok then
#1185 [13:35] <Zorphian> i was playing on a server for 2 hours before it kicked me off
#1186 [13:36] <Zorphian> and it wont let me re join
#1187 [13:36] <Truhard> did everyone freeze and said you timed out?
#1188 [13:36] <CubeTheThird> Zorphian, umm.. that's not what malware does...
#1189 [13:36] <Yuken> Zorphian, server probably went down, nothing on your end, most likely.
#1190 [13:36] <Zorphian> no its still on
#1191 [13:36] <Truhard> Zorphian, what does it say when you try to rejoin?
#1192 [13:36] <Zorphian> im not an idiot i checked
#1193 [13:37] <Truhard> Zorphian, what does it say when you try to rejoin?
#1194 [13:37] <AdamNP> i am really done
#1195 [13:37] <Zorphian> it says Connection was forcibly ended by a remote host
#1196 [13:37] <Zorphian> something like that not sure
#1197 [13:37] <AdamNP> i am gonna kill notch
#1198 [13:37] <Truhard> adam that's racist
#1199 [13:37] * CubeTheThird kicked AdamNP from #minecrafthelp (Reason: damNP :alright that's enough)
#1200 [13:38] <Truhard> Cube, I
#1201 [13:38] <Truhard> I'm gonna go now.
#1202 [13:38] <CubeTheThird> Zorphian, that message usually suggests the server disconnected you
#1203 [13:38] <Truhard> thanks for the help.
#1204 [13:38] <CubeTheThird> glad to assist
#1205 [13:38] <Zorphian> yea Connection was Forcibly terminated
#1206 [13:38] <Zorphian> but it didnt
#1207 [13:38] <Truhard> ik what too do
#1208 [13:38] <Truhard> actually
#1209 [13:38] <Zorphian> i wasnt banned i wasnt kicked
#1210 [13:38] <Truhard> go to your main router in IE
#1211 [13:38] <Zorphian> because no server staff is online
#1212 [13:38] <Truhard> or chrome
#1213 [13:38] <Truhard> type in 10.0.0.1
#1214 [13:39] <Truhard> and for username and password type in admin and password
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#1216 [13:39] <Zorphian> its 192.168.1.1 actually
#1217 [13:39] <CubeTheThird> Zorphian, I thought you said this happens with all servers you try?
#1218 [13:39] <Zorphian> and no its not o.o
#1219 [13:39] <Zorphian> it does
#1220 [13:39] <Truhard> zor
#1221 [13:39] <Truhard> type that into the browser then
#1222 [13:39] <Truhard> username and password are
#1223 [13:39] <Truhard> admin
#1224 [13:39] <Truhard> password
#1225 [13:39] <Zorphian> its not the router
#1226 [13:39] <Truhard> well then goodbye
#1227 [13:39] <Zorphian> and my dad changes it
#1228 [13:40] <Truhard> you need to set your security settings to low.
#1229 [13:40] <Truhard> anyways
#1230 [13:40] <Truhard> bye peeps
#1231 [13:40] <Truhard> and remember
#1232 [13:40] <Truhard> heil hitler
#1233 [13:40] <Zorphian> Hail*
#1234 [13:40] <GreekFireDragon> how do i change my mc username???
#1235 [13:40] <Yuken> Zorphian, server staff don't have to be online on the server.
#1236 [13:40] <Yuken> They can ban you via shells or remote plugins and such.
#1237 [13:41] <Zorphian> go to https://account.mojang.com/me and log in and click on change
#1238 [13:41] <Yuken> Isn't too hard to do, either.
#1239 [13:41] <Zorphian> i wasnt banned
#1240 [13:41] <Zorphian> and from all my servers?
#1241 [13:41] <GreekFireDragon> okay ty :)
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#1245 [13:42] <Zorphian> its not the server its not the anti virus and its not the router
#1246 [13:42] <Zorphian> which means it has to be my game
#1247 [13:42] <Yuken> I presume you're on Windows?
#1248 [13:42] <Zorphian> yes
#1249 [13:42] <Zorphian> 10
#1250 [13:42] <Yuken> Tested this on any other PC connected to your network?
#1251 [13:42] <Zorphian> i only have one
#1252 [13:43] <CubeTheThird> Zorphian, well I asked you to try doing a malware scan, but you're refusing to do that
#1253 [13:43] <Zorphian> and the laptop is too slow to even launch MC
#1254 [13:43] <Zorphian> and its running
#1255 [13:43] <Zorphian> so far nothing
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#1257 [13:43] <Yuken> Zorphian, let it finish then. It might catch something doing something to your PC's networking crap.
#1258 [13:43] <AdamNP> hey again
#1259 [13:44] <AdamNP> sooo....i tried
#1260 [13:44] <CubeTheThird> AdamNP, do you have a dxdiag report?
#1261 [13:44] <AdamNP> what is that?
#1262 [13:44] <AdamNP> wait why did u kick me
#1263 [13:45] <CubeTheThird> AdamNP, for saying random crap, like that you're going to kill notch
#1264 [13:45] <AdamNP> so what?
#1265 [13:45] <Zorphian> ...
#1266 [13:45] <AdamNP> truhard also was saying insults and stuff
#1267 [13:45] <AdamNP> anyways...
#1268 [13:46] <Yuken> "Hitler also killed many, why can't I?"
#1269 [13:46] <CubeTheThird> ??> AdamNP win/dxdiag
#1270 [13:46] <Absol> AdamNP: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1271 [13:46] <AdamNP> soo..what to do
#1272 [13:46] <AdamNP> what is that win and dxdiagwjkd?
#1273 [13:46] <Yuken> AdamNP, follow the instructions Absol gave you.
#1274 [13:46] <Yuken> AdamNP, read what Absol sent to you and follow them.
#1275 [13:46] <AdamNP> it doesnt work Yuken
#1276 [13:46] <AdamNP> it doesnt work Yuken
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#1278 [13:47] <AdamNP> oh nvm it did
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#1280 [13:47] <Yuken> AdamNP, I went over this. what doesn't work
#1281 [13:47] <Yuken> You can't say "it doesn't work" and expect me to know what you're talking about.
#1282 [13:47] <AdamNP> nvm!
#1283 [13:47] <AdamNP> sooo...what is this page?
#1284 [13:47] <Yuken> that is like calling tech support, then saying: "It doesn't work." and then hanging up.
#1285 [13:47] <AdamNP> pixel format thing
#1286 [13:48] <AdamNP> oh i knew
#1287 [13:48] <AdamNP> copy still doesnt work...
#1288 [13:49] <Yuken> AdamNP, what are you trying to do to copy the text
#1289 [13:49] <CubeTheThird> AdamNP, can you highlight the text, and right-click -> copy ?
#1290 [13:51] <Zorphian> this is taking forever
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#1293 [13:53] <luiz> ttgujh
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#1302 [13:58] <Zorphian> Wpw
#1303 [13:58] <Zorphian> NO THREATS
#1304 [13:58] <Zorphian> ... that was a waste of an hour
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#1326 [14:18] <bamajoe411> i need help figuring how to use ftp in a batch file
#1327 [14:18] <Yuken> bamajoe411, w... wrong channel?
#1328 [14:19] <bamajoe411> no?
#1329 [14:19] <mattym> bamajoe411, Not the place for that kinda help
#1330 [14:19] <Yuken> bamajoe411, how is this related to Minecraft?
#1331 [14:19] <bamajoe411> ive gotten help like this here before
#1332 [14:19] <Yuken> how is this related to Minecraft?
#1333 [14:19] <bamajoe411> its for my minecraft server
#1334 [14:20] <mattym> bamajoe411, A batch file to run a server only needs one thing, the start command (and probably the args), anything you want to do passed that is outside the scope of this channel
#1335 [14:20] <bamajoe411> then do you know where i can get help?
#1336 [14:20] <mattym> bamajoe411, Google
#1337 [14:21] <Yuken> bamajoe411, google or ##networking on freenode
#1338 [14:21] <bamajoe411> ive googled how to do this but those dont work
#1339 [14:21] <Yuken> bamajoe411, this is a minecraft help channel. Not ftp help channel.
#1340 [14:22] <bamajoe411> i know but ive gotten help like this here before
#1341 [14:23] <bamajoe411> just sayin
#1342 [14:23] <Yuken> k. and?
#1343 [14:23] * Yuken walks into walmart
#1343 [14:23] <Yuken> "WHO CAN HELP ME WITH MY COMPUTER?" > "This is a grocery store." > "BUT SOMEONE HELPED ME HERE BEFORE."
#1344 [14:24] <bamajoe411> actually walmart is a supercenter not a grocery store
#1345 [14:24] <mattym> Not all
#1346 [14:24] <bamajoe411> but whatever ill look elsewhere
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#1358 [14:42] <charbelabboud> i want to play the real vergiones
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#1370 [14:53] <Andrew_> Alright, So I don't mean to bother you, but I've had troubles allocating RAM to my minecraft icon on Windows 10. I have all of the minimum requirements, both computerwise and internetwise, and more. I've only given it 1 Gig, but it uses something like 230 Megabites every time I play a world. This causes frame skips and makes the game unplayable. I've tried deleting and redownloading, but that doesn't work either. I looked a
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#1374 [14:57] <Costa> hello I need some help
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#1376 [14:57] <Costa> alguém me pode ajudar?
#1377 [14:58] <mattym> Costa, Explain the problem
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#1379 [14:58] <Costa> Eu tenho Windows 10 e o meu minecraft não quer iniciar. O que faço ?
#1380 [14:59] <mattym> ??> Costa lang/pt
#1381 [14:59] <Absol> Costa: Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como https://translate.google.com/#pt/en
#1382 [14:59] * mertcan [mertcan@notlogged] has joined #minecrafthelp
#1383 [14:59] <Costa> I have Windows 10 and my minecraft don't want to start. What should I do ?
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#1385 [15:00] <mattym> ??> Costa launcher/crash-log
#1386 [15:00] <Absol> Costa: We need to see your crash log, which appears after a crash.
#1387 [15:00] <Absol> Costa: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1388 [15:01] <Costa> org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwjgl.opengl.Display.create(Display.java:848) at org.lwjgl.opengl.Display.create(Display.jav
#1389 [15:02] <Costa> this ?
#1390 [15:02] <mattym> ??> Costa win/dxdiag
#1391 [15:02] <Absol> Costa: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1392 [15:02] <mattym> Costa, Do the instructions in the link from Absol
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#1395 [15:05] <Costa> http://paste.ubuntu.com/17183938/
#1396 [15:05] <Costa> there you have
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#1398 [15:06] <mattym> Costa, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#1415 [15:34] <FileWord_JT> http://paste.ubuntu.com/17184969/
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#1418 [15:36] <mattym> FileWord_JT, Download and Install the most recently dated Radeon Software from this page http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064
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#1420 [15:37] <DeathTrollMC> Hey
#1421 [15:37] <DeathTrollMC> Can someone help me with this? http://paste.ubuntu.com/17185347/
#1422 [15:37] <mattym> DeathTrollMC, One moment
#1423 [15:39] <mattym> DeathTrollMC, Download and Install the file found here http://www.geforce.com/drivers/results/99998
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#1429 [15:42] <EchoSonar> http://paste.ubuntu.com/17184896/
#1430 [15:42] <DeathTrollMC> Ok thanks
#1431 [15:43] <CubeTheThird> EchoSonar, 2 things. Firstly, your graphics card is not supported beyond windows 7
#1432 [15:43] <EchoSonar> how do I fix it?
#1433 [15:43] <CubeTheThird> EchoSonar, second, due to a bug in the latest intel drivers for your graphics chipset, if you were to downgrade to windows 7, you would not be able to play the most recent version of the game
#1434 [15:44] <CubeTheThird> EchoSonar, so you can either downgrade to an older version of windows, and be limited with minecraft 1.7.2, or use a different computer to properly run the most recent versions
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#1436 [15:44] <EchoSonar> ok I'll figure it out, thanks
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#1443 [15:58] <hi> how do i fix this problem i have evertime i open minecraft
#1444 [15:58] <hi> http://paste.ubuntu.com/17186193/
#1445 [15:58] <mattym> hi, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1446 [15:58] <yuken> mattym, it can be done on laptops as well! That MSI laptop or eGPU can do it fine.
#1447 [15:59] <hi> ok thank you
#1448 [15:59] <mattym> yuken, We dont consider 1(or very few) laptop models when we say that
#1449 [16:00] <yuken> I can list many, many laptops that support eGPU via mini-PCIE, Thunderbolt or Expresscard
#1450 [16:00] <yuken> my crappy laptop from 2006 supports eGPU
#1451 [16:00] <mattym> yuken, Not to mention those types of laptops are only upgradable withing a family of GPU's and if they happen to have that issue, none of the possible upgrades for it would help either
#1452 [16:00] <yuken> > family of GPU's
#1453 [16:00] <yuken> any GPU will work with an external PCI-E adapter and PSU.
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#1455 [16:00] <mattym> Laptops done have PCI-E
#1456 [16:01] <yuken> mattym, ... Thunderbolt or Expresscard or mini-PCIe to full-sized PCI-e adapters exist.
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#1460 [16:02] <mattym> yuken, Again, not something we cover
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#1468 [16:03] <mattym> yuken, 99% of the people who get that message are getting it cause their computer is of a certain age, a certain age wich also means none of that is going to be a viable option for them
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#1470 [16:04] <yuken> mattym, my laptop is 10 years old, and was $600 at the time. Expresscard 54 slot is on this model, which allows for an easy eGPU solution - as well as upgrading the CPU to a Core 2 Quad and adding some more RAM if I want.
#1471 [16:04] <mattym> yuken, Not to mention all of those options are horrible with maybe the exeption of a thunderbolt based one
#1472 [16:05] <mattym> yuken, Yeah but your Expresscard is may be physically adaptable to a PCI-E but comes no where near the bandwidth of a true connector
#1473 [16:05] <mattym> could you plug a GPU into it? Yes. Is it actually going to perform well? No
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#1486 [16:10] <PotMC> Hey I need some help today, im very sad and upset because my minecraft login email/password doesnt work
#1487 [16:10] <Rikairchy> tried resetting it?
#1488 [16:10] <mattym> PotMC, What does it say when you try to log in?
#1489 [16:11] <PotMC> Well, i was just on it going to change my account to a different one for a server. Then it shows that account is not working like i get log in. so i go on my normal account and it says the same on there:(
#1490 [16:12] <mattym> PotMC, So you get the same message with both accounts?
#1491 [16:12] <PotMC> I tried re setting both accounts passwords for them not to work again.
#1492 [16:12] <PotMC> Yes.
#1493 [16:12] <mattym> ??> PotMC login/throttle
#1494 [16:12] <Absol> PotMC: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#1495 [16:12] <Absol> PotMC: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
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#1497 [16:12] <PotMC> So am i Like blocked until this 3 hours is done?
#1498 [16:13] <PotMC> and may I change m password now, or later?
#1499 [16:15] <PotMC> Well ill just get back on at 9:00 PM Eastern time and see if that works. If it doesnt well then Im going to be very very upset.
#1500 [16:15] <mattym> PotMC, Dont do anything for 3 hours
#1501 [16:15] <mattym> PotMC, After that, do a password rest, then try to log in
#1502 [16:15] <PotMC> Ok thanks for the help! Ill come back on at 9 and see if it doesnt work. Thanks!
#1503 [16:16] <PotMC> But when i was trying to send a password email reset it didnt work.
#1504 [16:16] <mattym> PotMC, Like i said, dont do anyting for 3 hours
#1505 [16:16] <PotMC> ok thanks!
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#1507 [16:18] <Diego> Diego
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#1510 [16:22] <heggepus> Do someone know what the problem can be if minecraft just close itself right after I get into a world, both singelplayer and multiplayer?
#1511 [16:23] <mattym> ??> heggepus launcher/crash-log
#1512 [16:23] <Absol> heggepus: We need to see your crash log, which appears after a crash.
#1513 [16:23] <Absol> heggepus: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1514 [16:24] <heggepus> http://paste.ubuntu.com/
#1515 [16:25] <mattym> heggepus, You need to get me the full link, make sure you have hit the Paste! button
#1516 [16:25] <heggepus> http://paste.ubuntu.com/
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#1518 [16:25] <mattym> heggepus, THere should be numbers at the end
#1519 [16:25] <heggepus> http://paste.ubuntu.com/17187416/
#1520 [16:26] <mattym> heggepus, There wasnt more info with that?
#1521 [16:26] <mattym> ??> heggepus win/dxdiag
#1522 [16:26] <Absol> heggepus: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1523 [16:26] * DroidDubstep [DroidDubstep@notlogged] has joined #minecrafthelp
#1524 [16:26] <mattym> heggepus, Do those instructions, ^ get me the new link it has you make
#1525 [16:27] <heggepus> http://paste.ubuntu.com/17187478/
#1526 [16:28] <heggepus> this is all from my crash logg
#1527 [16:30] * cabe [cabe@notlogged] has joined #minecrafthelp
#1528 [16:30] <mattym> heggepus, Get the new link from the new directions
#1529 [16:30] <cabe> hello
#1530 [16:31] <cabe> someone could help me whit a doubt about my account
#1531 [16:31] <mattym> cabe, WHat is the issue?
#1532 [16:33] * Luke_ [Luke_@notlogged] has joined #minecrafthelp
#1533 [16:33] <Luke_> I lost My Minecraft account
#1534 [16:33] <heggepus> http://paste.ubuntu.com/17187731/
#1535 [16:34] <heggepus> hope this was right :)
#1536 [16:34] <Luke_> somebody hacked me and migrated my account with an email i don't know about
#1537 [16:34] <mattym> ??> Luke_ mojang/email
#1538 [16:34] <Absol> Luke_: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1539 [16:34] <Absol> Luke_: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1540 [16:34] <mattym> Luke_, Fill out the form Absol linked
#1541 [16:35] <mattym> heggepus, You can get to the main menu right?
#1542 [16:35] <Luke_> and i also used visa and i lost my transaction id
#1543 [16:35] <mattym> heggepus, Go to Options, Video Settings, let me know what "Use VBO's" is set to, its near the bottom of the menu, you may need to scroll down.
#1544 [16:36] <CubeTheThird> Luke_, approximately when did you make the purchase?
#1545 [16:36] <Luke_> in 2014 i think
#1546 [16:36] <Luke_> when it was minecraft 1.5
#1547 [16:36] <CubeTheThird> Luke_, are you sure? you mention migrating accounts, which only applies to accounts older than 2012
#1548 [16:37] <Luke_> ?
#1549 [16:37] <DroidDubstep> I'm trying to get on minecraft with mods but I need more memory. I tried to change my JVM Arguments to 2G but it just says "Error occurred during initialization of VM Could not reserve enough space for 2097152KB object heap"
#1550 [16:37] <CubeTheThird> 1.5 was released in march 2013
#1551 [16:38] <cabe> hallo
#1552 [16:38] <mattym> ??> DroidDubstep mods
#1553 [16:38] <Absol> DroidDubstep: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1554 [16:38] <Absol> DroidDubstep: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1555 [16:38] <Luke_> yes i said migrating accounts somebody hacked me and migrated my account for me with an email i don't know
#1556 [16:38] <CubeTheThird> ??< account/trans-id/skrill
#1557 [16:38] <DroidDubstep> ok but do you know how to make my minecraft run with more memory?
#1558 [16:39] <mattym> DroidDubstep, If your getting that error your computer cant support it
#1559 [16:39] <CubeTheThird> Luke_, ok.. well if you purchased the account before fall 2013, then the payment was handled by skrill, so you'll need to contact them about recovering the ID
#1560 [16:39] <CubeTheThird> ??> Luke_ account/trans-id/skrill
#1561 [16:39] <Absol> Luke_: A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.
#1562 [16:39] <Absol> Luke_: If you need to recover your transaction ID from this service, contact Skrill here: https://www.skrill.com/en/siteinformation/contact-us/
#1563 [16:39] <cabe> matty i bought minecraft on december 2015 and now in yanuary of this year te account dissapear , could you help me what i need to do
#1564 [16:39] <CubeTheThird> cabe, what is your minecraft username?
#1565 [16:39] <DroidDubstep> it supported it since i had my account (which was when 1.4.7 came out
#1566 [16:39] <heggepus> "Use VBO's" is set to "ON"
#1567 [16:39] <cabe> alexespinel1e@gmail.com
#1568 [16:40] <mattym> heggepus, Try setting it to Off, and then starting the world or server
#1569 [16:40] <CubeTheThird> cabe, no your in game name, not your email
#1570 [16:40] <cabe> idk
#1571 [16:40] <cabe> i dont remember
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#1573 [16:40] <CubeTheThird> cabe, then you'll have to contact Mojang
#1574 [16:40] <Luke_> i've never used skrill though
#1575 [16:40] <CubeTheThird> ??> cabe mojang/email
#1576 [16:40] <Absol> cabe: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1577 [16:40] <Absol> cabe: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1578 [16:41] <CubeTheThird> Luke_, skrill was the company Mojang used to process payments
#1579 [16:41] <Luke_> oh
#1580 [16:41] <Luke_> so i have to make an account or something?
#1581 [16:41] <CubeTheThird> Luke_, no. Just contact them with the info Absol gave you
#1582 [16:41] <Luke_> ok
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#1584 [16:44] <heggepus> thank u so muck, now it works fine
#1585 [16:44] <Luke_> in order to contact them it says i have to make an account
#1586 [16:45] <CubeTheThird> Luke_, umm.. right on the page there's an email and phone number...
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#1588 [16:48] <Luke_> you know what i think i'll just buy it again thanks for trying to help me guys!
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#1593 [16:57] <Ian_> When ever I open minecraft it crashes and a tab saying "fix the problem" shows up. I don't know what my windows is, but I checked my graphics card for Windows and Windos Vista and they are all updated. Can you tell me what is the problem?
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#1596 [16:58] <Ian_> I updated my graphics card and minecraft still crashes and says "fix the problem". Do you know what I can do to fix this?
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#1598 [17:00] <Ian_> umm I don't understand
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#1600 [17:00] <CubeTheThird> Ian_, do you have a dxdiag report?
#1601 [17:00] <Ian_> yes I do
#1602 [17:01] <CubeTheThird> Ian_, give a URL to it here
#1603 [17:01] <LuisKirito> galera alguem me ajuda
#1604 [17:01] <Ian_> can I just paste the link in this chat?
#1605 [17:01] <CubeTheThird> Ian_, yup please do
#1606 [17:01] <Ian_> http://paste.ubuntu.com/17188410/
#1607 [17:01] <Ian_> there
#1608 [17:01] <CubeTheThird> Ian_, one moment
#1609 [17:02] <LuisKirito> http://paste.ubuntu.com/17188528/
#1610 [17:02] <Ian_> ok take your time
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#1612 [17:02] <CubeTheThird> Ian_, download and install http://www.nvidia.com/download/driverResults.aspx/99994/en-us
#1613 [17:02] <LuisKirito> I portugues
#1614 [17:02] <CubeTheThird> LuisKirito, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#1615 [17:02] <Ian_> ok it's downloading
#1616 [17:03] <LuisKirito> ok
#1617 [17:04] <Ian_> umm what do i put for the extraction path
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#1619 [17:05] <Ian_> cube?
#1620 [17:05] <LuisKirito> i have to download this drive??
#1621 [17:05] <CubeTheThird> Ian_, just leave it as is
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#1623 [17:05] <Ian_> ok ty
#1624 [17:05] <CubeTheThird> LuisKirito, no
#1625 [17:06] <LuisKirito> o´que do then
#1626 [17:06] <CubeTheThird> LuisKirito, as I said, you will either need to downgrade to windows 7, get a new graphics card, or use a newer computer
#1627 [17:07] <Ian_> once it installs will i be able to play minecraft?
#1628 [17:07] <CubeTheThird> Ian_, assuming it installs correctly, yes. You may need to reboot your computer first
#1629 [17:08] <Ian_> ok
#1630 [17:09] <LuisKirito> wait minute
#1631 [17:10] <LuisKirito> how am i going windows??
#1632 [17:11] <CubeTheThird> LuisKirito, to downgrade, you will either have to use a backup, or reinstall it from a disk
#1633 [17:13] <LuisKirito> i can not do anyhing to be able to play minecraft on pc??http://paste.ubuntu.com/17188528/
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#1638 [17:16] <LuisKirito> i can not do anyhing to be able to play minecraft on pc??http://paste.ubuntu.com/17188528/
#1639 [17:16] <Ian_> ty BB it works
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#1642 [17:17] <CopyRights> Hello, I loaded my Survival World into 1.10 and I want to bring it back down to 1.9.4 Is there anyway i can do that?
#1643 [17:17] <CopyRights> Hello, I loaded my Survival World into 1.10 and I want to bring it back down to 1.9.4 Is there anyway i can do that?
#1644 [17:17] * LuisKirito [LuisKirito@notlogged] has left #minecrafthelp
#1645 [17:18] <mattym> CopyRights, Did you just load it in 1.10 or do you use it?
#1646 [17:18] <Alex_> Hi, I haven't been on my Minecraft account for a long while and upon logging back in all the usual passwords I use aren't working and none of my 3 emails I have are recognised as linked accounts?
#1647 [17:18] <Alex_> Kinda stuck
#1648 [17:18] <CopyRights> I just loaded it into 1.10 like 2 mins ago
#1649 [17:18] <CopyRights> it was 1.8.9
#1650 [17:18] <CopyRights> than i went to 1.9.4
#1651 [17:19] <mattym> CopyRights, Make a copy of your world, then just try it in the older version, if it works it works, if not there is no way to downgrade it
#1652 [17:19] <CopyRights> and now im at 1.10 but i want to go back to 1.9.4
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#1654 [17:19] <CopyRights> okay.
#1655 [17:19] <CopyRights> okay.
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#1658 [17:21] <Bill> How to stop minecraft from crashing in 1.10
#1659 [17:21] <mattym> ??> Bill launcher/crash-log
#1660 [17:21] <Absol> Bill: We need to see your crash log, which appears after a crash.
#1661 [17:21] <Absol> Bill: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1662 [17:23] <Bill> i pasted it
#1663 [17:24] <mattym> Bill, Need the link
#1664 [17:24] <Bill> http://paste.ubuntu.com/17189569/
#1665 [17:25] <CubeTheThird> Bill, that's all it says when your game crashes?
#1666 [17:27] <mattym> Bill, Can you get as far as the games main menu?
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#1672 [17:30] <Bill> My minecraft game keeps crashing
#1673 [17:30] <Jay> For the life of me I can't figure out why I can't establish a Lan network..
#1674 [17:30] <mattym> Bill, Can you get as far as the main menu?
#1675 [17:31] * escrimeur [escrimeur@notlogged] has joined #minecrafthelp
#1676 [17:31] <mattym> Jay, Are you and the other person trying to play both on the same network, and same version of the game?
#1677 [17:31] * laura2007 [laura2007@notlogged] has joined #minecrafthelp
#1678 [17:32] <Jay> Both on my wifi, both have version 1.10 of minecraft. Even made exceptions in the firewall on our computers and the router
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#1680 [17:32] <Bill_> hi my game keeps crashing
#1681 [17:32] <mattym> Jay, When you made the firewall exceptions, did you do it for any mention of Minecraft and java that were in that list?
#1682 [17:32] <mattym> Bill_, Can you get as far as the main menu in the game?
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#1684 [17:33] <Jay> yes. and we even tried turning the firewalls completely off for a while but no luck.
#1685 [17:33] <Bill_> here is the info http://paste.ubuntu.com/17189848/
#1686 [17:33] <mattym> Jay, What antivirus software do the computers being used have installed?
#1687 [17:33] <mattym> Jay, Starting with the one intended to be the host
#1688 [17:33] * laura2007 [laura2007@notlogged] has quit. (Client Quit)
#1689 [17:33] <mattym> Bill_, From the main menu, go to Options, Video Settings, tell me what Use VBO's is set to
#1690 [17:34] * Bill [Bill@notlogged] has quit. (Ping timeout: 195 seconds)
#1691 [17:34] <Bill_> they are on
#1692 [17:34] <Jay> I don't believe I have any but I think she does
#1693 [17:34] <mattym> Bill_, Set it to off and try to start a world
#1694 [17:34] <Jay> I'll try that
#1695 [17:35] <Bill_> set what off?
#1696 [17:35] <mattym> Jay, Even if its not active or on, are you sure there is not one installed on the computer?
#1697 [17:35] <mattym> Bill_, The Use VBO's set it to Off and then try to play
#1698 [17:35] <Bill_> ok
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#1700 [17:36] <Bill_> so far so good
#1701 [17:37] <Bill_> i thiink it worked
#1702 [17:37] <Bill_> thankyou
#1703 [17:37] <Jay> I don't think we have any on the computer's. they are both macs.
#1704 [17:38] <mattym> Jay, Ok, so probably none on either
#1705 [17:38] <Jay> yes. none on either
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#1707 [17:38] <yuken> uh, macs come with a preinstalled anti-virus, iirc
#1708 [17:38] <yuken> at least on later OS X versions
#1709 [17:38] <mattym> Jay, Try shutting down the computers, then restart your modem/router, once thats done start both computers and try again
#1710 [17:38] * william is now known as Guest50205
#1711 [17:38] <mattym> yuken, Its not one that messes with MC tho, so its not an issue
#1712 [17:38] <mattym> yuken, Its not one that messes with MC tho, so its not an issue
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#1723 [17:56] * Restless [Restless@notlogged] has joined #minecrafthelp
#1724 [17:57] <Restless> I'm running Minecraft, got updated to 1.10 and the game crashes. Java SE Platform Binary has stopped working
#1725 [17:57] <Restless> Any ideas?
#1726 [17:58] <mattym> ??> Restless launcehr/crash-log
#1727 [17:58] <mattym> ??> Restless launcher/crash-log
#1728 [17:58] <Absol> Restless: We need to see your crash log, which appears after a crash.
#1729 [17:58] <Absol> Restless: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1730 [17:58] <Restless> It doesn't give me a crash log
#1731 [17:58] <Restless> just a windows error window
#1732 [17:58] <mattym> ??> Restless win/reinst
#1733 [17:58] <Absol> Restless: You may need to reinstall the locally installed files that Minecraft puts into place.
#1734 [17:58] <Absol> Restless: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1735 [17:59] <mattym> Restless, Try the above instructions
#1736 [17:59] <Restless> ahh, cool - thanks!
#1737 [17:59] * AdamNP [AdamNP@notlogged] has joined #minecrafthelp
#1738 [18:00] <AdamNP> hey guys and girls!
#1739 [18:00] <AdamNP> how r u all?
#1740 [18:00] <AdamNP> ...
#1741 [18:00] <AdamNP> anyone here?
#1742 [18:00] <AdamNP> CubeTheThird?
#1743 [18:01] <CubeTheThird> AdamNP, did you manage to get yourself a dxdiag report?
#1744 [18:01] <AdamNP> nope , btw...i deleted that stupid launcher
#1745 [18:01] * jjs999jjs [jjs999jjs@notlogged] has joined #minecrafthelp
#1746 [18:01] <CubeTheThird> ..?
#1747 [18:01] <AdamNP> today was the work day
#1748 [18:02] <AdamNP> i kept searching for ways
#1749 [18:02] <AdamNP> to get mc
#1750 [18:02] * gamer21 [gamer21@notlogged] has quit. (Quit: Web client closed)
#1751 [18:03] <AdamNP> sooo....dont u really have a good link to get mc?
#1752 [18:03] * coelho [coelho@notlogged] has quit. (Ping timeout: 195 seconds)
#1753 [18:03] <CubeTheThird> I have no idea what you mean by that
#1754 [18:04] <Restless> oh fun - now I get the crash log - I'll follow that above.
#1755 [18:04] <AdamNP> i mean to say if u have a link for free minecraft and at the same time, good?
#1756 [18:04] <CubeTheThird> AdamNP, free minecraft = demo. Otherwise it's pirated, which is illegal
#1757 [18:05] <AdamNP> but i got mcpe for free...isnt that also illegal?
#1758 [18:05] <yuken> CubeTheThird, in 99.99% of places*
#1759 [18:05] <yuken> :p
#1760 [18:05] <CubeTheThird> AdamNP, I would imagine so
#1761 [18:06] <AdamNP> k then
#1762 [18:06] <AdamNP> soooo...
#1763 [18:06] <Restless> So - here's my error: http://paste.ubuntu.com/17190751/
#1764 [18:06] <CubeTheThird> AdamNP, you can purchase the full game from minecraft.net/store
#1765 [18:06] <mattym> Restless, Are you getting as far as the main menu ingame?
#1766 [18:06] <AdamNP> wait...THATS THE SAME ERROR I HAVE
#1767 [18:07] <Restless> didn't read ... let me upload the .log file
#1768 [18:07] <CubeTheThird> AdamNP, I thought you said your error was 'pixel format not accelerated'
#1769 [18:07] <Restless> Here's the whole log file: http://paste.ubuntu.com/17190790/
#1770 [18:07] <AdamNP> i dont understand the pixel thing so i said random stuff XD
#1771 [18:07] <mattym> Restless, As I said, are you able to get as far as the main/title menu?
#1772 [18:08] <Restless> yes
#1773 [18:08] <Restless> just dumps within 2 secs of getting into the game
#1774 [18:08] <AdamNP> wait...i will try one more time to...oh nvm
#1775 [18:08] <Restless> and 1.9.4 works just fine
#1776 [18:08] <mattym> Restless, One sec
#1777 [18:08] <Restless> sure
#1778 [18:09] <AdamNP> was the launcher v. 1.6.6.1?
#1779 [18:09] <AdamNP> 1.6.61?
#1780 [18:10] <AdamNP> r u here?
#1781 [18:10] <Restless> WEWT!
#1782 [18:10] <Restless> that works :)
#1783 [18:11] <Restless> My son's going to be SO happy when he comes in from outside
#1784 [18:11] <mattym> Restless, Ok, enjoy!
#1785 [18:11] <AdamNP> what works?
#1786 [18:11] <Restless> VBO's off
#1787 [18:11] <AdamNP> XD
#1788 [18:11] <Restless> tyvm - have a great day folks!
#1789 [18:11] <AdamNP> That is kinda funny Restless
#1790 [18:12] <AdamNP> I hope also my parents did me favour like this...
#1791 [18:12] <Restless> oh, mom sent him outside to play (while it's nice), so I could connect & do this :)
#1792 [18:12] <Restless> mom = my wife
#1793 [18:12] <mattym> AdamNP, Maybe have them actualy buy the game instead of you trying to pirate it
#1794 [18:12] <AdamNP> i cri everytime................................................................................................................................................................
#1795 [18:12] <yuken> Restless, yay for not being a stuck-up parent who hates vidya games :p
#1796 [18:13] <AdamNP> i really did buy it
#1797 [18:13] <Restless> :) oh noes, I play with him - but mine worked just fine.
#1798 [18:13] <AdamNP> actualy
#1799 [18:13] <Restless> so I couldn't play until I got this working
#1800 [18:13] <Restless> so ... yay for us both!
#1801 [18:13] <yuken> Restless, nice. I assume just vanilla?
#1802 [18:13] <Restless> yep, for now
#1803 [18:13] <Restless> he's 8 1/2
#1804 [18:14] <Restless> been playing for 6 months
#1805 [18:14] <AdamNP> cool
#1806 [18:14] <yuken> Restless, if you'd like, I can PM you some of my favourite mods that aren't too complex (as this is neither a social nor modding channel) that you and he could get into.
#1807 [18:14] <Restless> ooooh
#1808 [18:14] <AdamNP> i have been playing for 3 years
#1809 [18:14] <AdamNP> XD
#1810 [18:14] <Restless> sure!
#1811 [18:14] <mattym> ??> yuken mods
#1812 [18:14] <Absol> yuken: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1813 [18:14] <Absol> yuken: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#1814 [18:14] <mattym> ??> yuken scold/pm
#1815 [18:14] <Absol> yuken: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#1816 [18:14] * cristian [cristian@notlogged] has joined #minecrafthelp
#1817 [18:14] <mattym> yuken, Not the place for small chat or mod talk
#1818 [18:14] <AdamNP> GG Restless!
#1819 [18:14] <yuken> mattym, I am offering personal stuff on modding Minecraft via a PM, not speaking about it here.
#1820 [18:15] <AdamNP> Wish ur son the best luck!
#1821 [18:15] <mattym> yuken, Either way, dont mention it here
#1822 [18:15] <Restless> :) ty AdamNP
#1823 [18:15] <AdamNP> NP
#1824 [18:16] * Creep [Creep@notlogged] has joined #minecrafthelp
#1825 [18:16] <AdamNP> HEY CREEP
#1826 [18:16] <Creep> Hey
#1827 [18:16] <Creep> Know how to fix this?: Error! Request denied. To get help with changing your e-mail address visit our Support Center. When contacting customer support, make sure that you include your game purchase transaction ID.
#1828 [18:17] <AdamNP> have any problem? i mean mc problems?
#1829 [18:17] <CubeTheThird> Creep, did you contact customer support?
#1830 [18:17] <AdamNP> nvm XD
#1831 [18:17] * Restless [Restless@notlogged] has quit. (Quit: Web client closed)
#1832 [18:17] <Creep> I would have but I bought this account from a friend, it was his account so im not sure of any codes or anything.
#1833 [18:18] * londongames [londongames@notlogged] has joined #minecrafthelp
#1834 [18:18] * cristian [cristian@notlogged] has quit. (Ping timeout: 195 seconds)
#1835 [18:18] <CubeTheThird> Creep, technically you do not legally own the account. It's a violation of the EULA to give away or resell a account. Your friend is still legally the owner of it
#1836 [18:18] <CubeTheThird> *an
#1837 [18:19] <Creep> Even though my friend gave me all the security answers, password, etc.?
#1838 [18:19] <CubeTheThird> Creep, yup
#1839 [18:19] <AdamNP> CubeTheThird u really know justice XD
#1840 [18:19] * CDubP [CDubP@notlogged] has joined #minecrafthelp
#1841 [18:20] <Creep> Well that sucks.
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#1847 [18:27] * AMiscool [AMiscool@notlogged] has joined #minecrafthelp
#1848 [18:27] <AMiscool> How can I fix Minecraft's continuous crashing?
#1849 [18:27] <mattym> ??> AMiscool launcher/crash-log
#1850 [18:27] <Absol> AMiscool: We need to see your crash log, which appears after a crash.
#1851 [18:27] <Absol> AMiscool: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1852 [18:28] <AMiscool> http://paste.ubuntu.com/17191395/
#1853 [18:28] * NegafulyOG [NegafulyOG@notlogged] has joined #minecrafthelp
#1854 [18:28] <NegafulyOG> hola?
#1855 [18:29] <AMiscool> hi
#1856 [18:29] <NegafulyOG> i need help
#1857 [18:29] <AMiscool> you do?
#1858 [18:29] <mattym> ??> AMiscool win/reinst
#1859 [18:29] <NegafulyOG> ---- Minecraft Crash Report ---- // My bad. Time: 10/06/16 20:28 Description: Initializing game java.lang.NullPointerException: Initializing game at bao.a(SourceFile:512) at bao.ag(SourceFile:315) at bao.f(SourceFile:713) at net.minecraft.client.main.Main.main(SourceFile:148) A detailed walkthrough of the error, its code path and all known details is as follows: ------------------------------------------------------------------------------
#1860 [18:29] <Absol> AMiscool: You may need to reinstall the locally installed files that Minecraft puts into place.
#1861 [18:29] <Absol> AMiscool: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1862 [18:29] <mattym> AMiscool, Try the instructions from Absol
#1863 [18:29] * bigAK7021 [bigAK7021@notlogged] has joined #minecrafthelp
#1864 [18:29] <NegafulyOG> okey bye!
#1865 [18:29] <mattym> ??> NegafulyOG launcher/crash-log
#1866 [18:29] <Absol> NegafulyOG: We need to see your crash log, which appears after a crash.
#1867 [18:29] <Absol> NegafulyOG: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1868 [18:29] <mattym> NegafulyOG, Provide your crash log according to the above instructions
#1869 [18:30] <bigAK7021> I dont know why but my minecraft realms wont work
#1870 [18:30] <mattym> bigAK7021, What happens when you try to start it?
#1871 [18:31] * iced_teafunny [iced_teafunny@notlogged] has joined #minecrafthelp
#1872 [18:31] <bigAK7021> it says I need to transport my mojang account or something i dont know what that means
#1873 [18:31] <bigAK7021> it says I need to transport my mojang account or something i dont know what that means
#1874 [18:31] * NegafulyOG [NegafulyOG@notlogged] has left #minecrafthelp
#1875 [18:32] <mattym> bigAK7021, You need to migrate your account.
#1876 [18:32] <iced_teafunny> my game keeps crashing after the 1.10 update
#1877 [18:32] <mattym> ??> Bugboy1028 account/migrate
#1878 [18:32] <Absol> Bugboy1028: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#1879 [18:32] * DarkQuark [DarkQuark@notlogged] has joined #minecrafthelp
#1880 [18:32] <mattym> er
#1881 [18:32] <mattym> ??> bigAK7021 account/migrate
#1882 [18:32] <Absol> bigAK7021: To migrate your old Minecraft account (purchased prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
#1883 [18:32] <mattym> ??> iced_teafunny launcher/crash-log
#1884 [18:32] <Absol> iced_teafunny: We need to see your crash log, which appears after a crash.
#1885 [18:32] <Absol> iced_teafunny: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1886 [18:32] <bigAK7021> ive tried that but it wont work
#1887 [18:33] <mattym> bigAK7021, What happens when you try?
#1888 [18:33] <bigAK7021> ill tell you once i try again\
#1889 [18:34] * leonel [leonel@notlogged] has joined #minecrafthelp
#1890 [18:34] * AMiscool [AMiscool@notlogged] has quit. (Ping timeout: 195 seconds)
#1891 [18:34] <CubeTheThird> bigAK7021, what is your minecraft username?
#1892 [18:34] <bigAK7021> bigAK7021
#1893 [18:35] * leonel [leonel@notlogged] has quit. (Client Quit)
#1894 [18:35] <bigAK7021> it says that i already have an account registered to my email and when i sign into it it says that i need to transfer my account
#1895 [18:35] * AMiscool [AMiscool@notlogged] has joined #minecrafthelp
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#1900 [18:35] <AMiscool> Minecraft always crashes when a thrown identity is thrown in servers, how do I fix that?
#1901 [18:35] * Bugboy1028 [Bugboy1028@notlogged] has joined #minecrafthelp
#1902 [18:35] <mattym> AMiscool, Did you try the instructions that were sent
#1903 [18:35] <AMiscool> yes
#1904 [18:35] <AMiscool> but it just crashed again
#1905 [18:36] <CubeTheThird> bigAK7021, and what does it tell you when you try migrating using this link: https://account.mojang.com/migrate
#1906 [18:36] <mattym> AMiscool, Is it only happening on one server, or does it also happen in single player
#1907 [18:36] <AMiscool> lemme checfk
#1908 [18:36] <iced_teafunny> that website link wont work
#1909 [18:36] <AMiscool> brb
#1910 [18:36] <bigAK7021> That there is already a registered email to my email
#1911 [18:36] <iced_teafunny> right after i take one step in my game, it will crash
#1912 [18:36] <bigAK7021> registered account*
#1913 [18:36] <mattym> ??> iced_teafunny launcher/crash-log
#1914 [18:36] <Absol> iced_teafunny: We need to see your crash log, which appears after a crash.
#1915 [18:36] <Absol> iced_teafunny: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1916 [18:36] <mattym> iced_teafunny, Do the above instructions
#1917 [18:37] <iced_teafunny> http://paste.ubuntu.com/17191609/
#1918 [18:37] <AMiscool> mattym it happens in one server
#1919 [18:37] <iced_teafunny> like this?
#1920 [18:37] <iced_teafunny> http://paste.ubuntu.com/17191609/
#1921 [18:37] <mattym> iced_teafunny, From the games Title Menu select Options, then Video Settings, make sure Use VBO's are set to Off.
#1922 [18:38] <CubeTheThird> bigAK7021, when you login to account.mojang.com/me do you see Minecraft listed under "My Games"
#1923 [18:38] <iced_teafunny> ok i will try that
#1924 [18:38] <mattym> AMiscool, Then its something wrong with that server
#1925 [18:38] <AMiscool> okay
#1926 [18:38] <AMiscool> thanks
#1927 [18:38] <iced_teafunny> where do i find vbo in the video settings, like which button
#1928 [18:39] <mattym> iced_teafunny, Its at the bottom, you may need to scroll down
#1929 [18:39] <iced_teafunny> never mind i found it
#1930 [18:39] <bigAK7021> yeah
#1931 [18:39] <iced_teafunny> ok its off now
#1932 [18:39] <mattym> iced_teafunny, Ok try a world/server
#1933 [18:39] <iced_teafunny> ok thank you so much
#1934 [18:39] * sjdfsdfsd [sjdfsdfsd@notlogged] has joined #minecrafthelp
#1935 [18:39] <sjdfsdfsd> Ok
#1936 [18:39] <sjdfsdfsd> CAN SOMEONE HELP ME WITH THIS
#1937 [18:39] <bigAK7021> it says import old minecraft account but theres no where to click
#1938 [18:39] <sjdfsdfsd> This new POS launcher INSISTS on overwriting my patched jar
#1939 [18:40] <mattym> sjdfsdfsd, Working as intended
#1940 [18:40] <CubeTheThird> sjdfsdfsd, do you mean to say you have a custom launcher?
#1941 [18:40] <sjdfsdfsd> I create a new profile and select it and it still insists on erasing my patches and downloading fresh copy of 1.9.4
#1942 [18:40] * isaias [isaias@notlogged] has joined #minecrafthelp
#1943 [18:40] <sjdfsdfsd> CubeTheThird: I'm using the normal launcher.
#1944 [18:40] * yuken [yuken@notlogged] has quit. (Quit: Leaving)
#1945 [18:40] <sjdfsdfsd> I'm trying to work on a mod and I can use it in MCP but not with the client
#1946 [18:40] <CubeTheThird> sjdfsdfsd, is your 'patched version' under a different name?
#1947 [18:40] <sjdfsdfsd> yes
#1948 [18:41] <CubeTheThird> sjdfsdfsd, is this what happens when you select it from the versions list?
#1949 [18:41] <Chromaryu> Ah. They are having some problem
#1950 [18:41] <sjdfsdfsd> yes.
#1951 [18:41] <Chromaryu> you mean, old Forge or something>?
#1952 [18:41] <sjdfsdfsd> This is why developers hate the new launcher.
#1953 [18:41] * bigAK7021 [bigAK7021@notlogged] has quit. (Quit: Web client closed)
#1954 [18:41] <sjdfsdfsd> It's forcing us to either F off or use Forge
#1955 [18:41] <Chromaryu> CubeTheThird: mind if I PM you something?
#1956 [18:41] <CubeTheThird> go ahead
#1957 [18:41] <mattym> sjdfsdfsd, If its not working you havent set it up correctly
#1958 [18:41] <CubeTheThird> this is the first time I've heard of the launcher doing this
#1959 [18:41] <sjdfsdfsd> What else do I need to do?
#1960 [18:42] <sjdfsdfsd> Sacrifice my first born?
#1961 [18:42] <mattym> sjdfsdfsd, Read into the propper way to create custom jars. We dont help with modding in this channel
#1962 [18:42] <sjdfsdfsd> mattym: That's what I've done.
#1963 [18:42] <sjdfsdfsd> This is a problem with the launcher.
#1964 [18:42] <mattym> sjdfsdfsd, There are much better resources that describe what you need to do
#1965 [18:42] * klx [klx@notlogged] has joined #minecrafthelp
#1966 [18:42] <iced_teafunny> you guys are lifesavers
#1967 [18:42] <CubeTheThird> sjdfsdfsd, can you open your versions folder?
#1968 [18:42] <iced_teafunny> thanks
#1969 [18:42] <sjdfsdfsd> It does not respect the json file.
#1970 [18:42] * iced_teafunny [iced_teafunny@notlogged] has quit. (Quit: Web client closed)
#1971 [18:43] * londongames [londongames@notlogged] has quit. (Ping timeout: 195 seconds)
#1972 [18:43] <sjdfsdfsd> CubeTheThird: it acknowledges the custom version
#1973 [18:43] <sjdfsdfsd> but then immediately re-downloads a fresh copy of 1.9.4
#1974 [18:43] <CubeTheThird> sjdfsdfsd, so you have the custom version listed under a different folder and (as you describe) a .json file included
#1975 [18:43] <sjdfsdfsd> yes
#1976 [18:43] * AMiscool [AMiscool@notlogged] has quit. (Quit: Web client closed)
#1977 [18:44] * HitThatBackDrop [HitThatBackDrop@notlogged] has joined #minecrafthelp
#1978 [18:44] <sjdfsdfsd> "Downloading patched.jar"
#1979 [18:44] <sjdfsdfsd> Wonderful.
#1980 [18:44] <klx> minecraft
#1981 [18:44] <sjdfsdfsd> Minecraft has become like Windows
#1982 [18:44] <Chromaryu> sjdfsdfsd:
#1983 [18:44] <sjdfsdfsd> Doesn't respect user's settings
#1984 [18:44] <klx> aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnaanaw
#1985 [18:45] * CubeTheThird kicked klx from #minecrafthelp (Reason: lx :klx)
#1986 [18:45] <Chromaryu> sjdfsdfsd: there is a json patch to disables that.
#1987 [18:45] <mattym> sjdfsdfsd, If its doing that, its decided your jar is not acceptable and is downloading the default, check whatever instructions you followed and make sure you didnt skip a step in creating the custom jar
#1988 [18:45] <Chromaryu> add this last line of json
#1989 [18:45] <Chromaryu> "synced": false
#1990 [18:45] <sjdfsdfsd> mattym: I didn't skip a single step
#1991 [18:45] <Chromaryu> BEFORE }
#1992 [18:46] <mattym> sjdfsdfsd, Then find better instructions
#1993 [18:46] <Chromaryu> mattym:
#1994 [18:46] <Lord_Ralex> Forge is doing exactly what you are wanting to do, and they don't have special launcher ocde
#1995 [18:46] <sjdfsdfsd> I'm not using forge.
#1996 [18:46] <Lord_Ralex> So, yes, something you have configured is wrong
#1997 [18:46] <sjdfsdfsd> I stated that earlier.
#1998 [18:46] <Chromaryu> mm,
#1999 [18:47] <mattym> sjdfsdfsd, Then like I said, you havent properly set up your custom jar, look into further assistance with it, but not here
#2000 [18:47] <Chromaryu> did you override json?
#2001 [18:47] <sjdfsdfsd> mattym: Again I've set it up correctly.
#2002 [18:47] <Lord_Ralex> And I did not say use forge. I said they do what you are doing, therefore, the launcher *does* accept settings. If yours is not working, then it's configured wrong.
#2003 [18:47] <sjdfsdfsd> Chromaryu: I'm trying what you suggested
#2004 [18:48] * Baritone [Baritone@notlogged] has joined #minecrafthelp
#2005 [18:48] <Chromaryu> disabling lib sync setting, well i used that trick for old Forge on new launcher.
#2006 [18:48] * HitThatBackDrop [HitThatBackDrop@notlogged] has quit. (Client Quit)
#2007 [18:49] * HitThatBackDrop [HitThatBackDrop@notlogged] has joined #minecrafthelp
#2008 [18:49] <sjdfsdfsd> it now refuses to acknowledge the assistance of my custom version...
#2009 [18:49] <sjdfsdfsd> Forgot a ,
#2010 [18:50] * HitThatBackDrop [HitThatBackDrop@notlogged] has quit. (Client Quit)
#2011 [18:50] <Baritone> Can anyone help me i cannot launch my game into Forge Versions even though they installed correctly, I hit play and the green bar loads then finishes but the console said it stopped with 1 fail, all my vanilla versions work though...
#2012 [18:50] <mattym> ??> Baritone mods
#2013 [18:50] <Absol> Baritone: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2014 [18:50] <Absol> Baritone: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2015 [18:50] <sjdfsdfsd> Chromaryu: I want to make love to you.
#2016 [18:50] <Chromaryu> >.<
#2017 [18:50] * Eric_ [Eric_@notlogged] has joined #minecrafthelp
#2018 [18:50] <Lord_Ralex> http://www.minecraftforum.net/members/zicit91
#2019 [18:50] <sjdfsdfsd> Chromaryu: It works
#2020 [18:50] * CubeTheThird watches intently
#2020 [18:50] <Lord_Ralex> damn it
#2021 [18:50] <Baritone> Its not a mod that stoping it from working
#2022 [18:50] * Eric_ [Eric_@notlogged] has quit. (Client Quit)
#2023 [18:50] <Lord_Ralex> So yes, it was a bad config...
#2024 [18:50] <Chromaryu> Lord_Ralex: mind if I PM you?
#2025 [18:50] <Baritone> im tring to load into a Forge version with no mods installed currently
#2026 [18:51] <Lord_Ralex> Chromaryu, I generally ignore PMs unless you get right to the point
#2027 [18:51] <Lord_Ralex> So you can try
#2028 [18:51] <CubeTheThird> Baritone, forge is a mod
#2029 [18:51] <mattym> Baritone, Forge is a mod...
#2030 [18:51] <sjdfsdfsd> Forge is a mod
#2031 [18:51] <sjdfsdfsd> also mattym Like I said
#2032 [18:51] <sjdfsdfsd> You're wrong.
#2033 [18:51] <sjdfsdfsd> Of cours.e
#2034 [18:51] <mattym> sjdfsdfsd, YOu obviously skipped the step with the JSON, so... what exactly was I wrong about?
#2035 [18:52] <sjdfsdfsd> mattym: That's not in any of the guides
#2036 [18:52] <sjdfsdfsd> Not to mention the launcher still doesn't respect it.
#2037 [18:52] <sjdfsdfsd> Once I applied the mod it no longer respected it.
#2038 [18:52] <mattym> sjdfsdfsd, And like i said, find better instructions
#2039 [18:53] <sjdfsdfsd> mattym: Like I said, the instructions don't matter if the launcher wont respect custom jar's
#2040 [18:53] <mattym> sjdfsdfsd, Working fine here... so not the launcher.
#2041 [18:54] <sjdfsdfsd> mattym: Patch your jar now.
#2042 [18:54] <Chromaryu> Some problem between New launcher.
#2043 [18:54] <sjdfsdfsd> I'm not the first to complain about this.
#2044 [18:54] * djironhide [djironhide@notlogged] has joined #minecrafthelp
#2045 [18:54] <sjdfsdfsd> The new launcher has done this since it's inception
#2046 [18:55] <Chromaryu> mattym: simple, if New launcher found the unknown jar or lib(therefore has valid json) it deletes itself
#2047 [18:55] <sjdfsdfsd> So
#2048 [18:55] <sjdfsdfsd> So
#2049 [18:55] * djironhide [djironhide@notlogged] has left #minecrafthelp
#2050 [18:55] <sjdfsdfsd> You need to completely remove the download section for client.jar from the json file
#2051 [18:55] <sjdfsdfsd> IF that exists the launcher overwrites
#2052 [18:55] <Chromaryu> ^
#2053 [18:56] <sjdfsdfsd> Thats the launcher not respecting modified jars.
#2054 [18:56] <Chromaryu> it is new feauture of New Launcher
#2055 [18:56] <sjdfsdfsd> The new launcher is cancerous to the modding community
#2056 [18:56] <Chromaryu> well, sha1 sum
#2057 [18:57] * chiclero222 [chiclero222@notlogged] has joined #minecrafthelp
#2058 [18:57] * BEROERTE [BEROERTE@notlogged] has joined #minecrafthelp
#2059 [18:57] <mattym> sjdfsdfsd, The launcher is not supposed to, its working as its meant to which is to launch vanilla minecraft or download/replace messed up file. If you need to use a custom jar or modded one, then you need to take the steps to make that possible.
#2060 [18:57] <BEROERTE> Hello.
#2061 [18:57] <BEROERTE> I'm here for an question.
#2062 [18:57] <BEROERTE> I'm here for an question.
#2063 [18:57] * chiclero222 [chiclero222@notlogged] has left #minecrafthelp
#2064 [18:58] <mattym> sjdfsdfsd, Dont complain when you havent taken all those steps and its not working the way you want it to.
#2065 [18:58] <sjdfsdfsd> mattym: I took all the steps you tool.
#2066 [18:58] <BEROERTE> My minecraft, account is recently glitching and i want help since i get the message ''Error! Unknown e-mail address or password''
#2067 [18:58] <sjdfsdfsd> the launcher didn't respect the changes.
#2068 [18:58] <CubeTheThird> Chromaryu, mattym and sjdfsdfsd, as riveting as this discussion is, I recommend you take it elsewhere, as it does not pertain to the purpose of this chatroom, for vanilla tech support
#2069 [18:58] <CubeTheThird> sjdfsdfsd, if you need assistance with something else, please ask
#2070 [18:58] <Chromaryu> yeah
#2071 [18:58] <mattym> BEROERTE, Do you get the same error if you try to log in on the website?
#2072 [18:58] <Chromaryu> I do, sorry
#2073 [18:58] <BEROERTE> Yes.
#2074 [18:58] <sjdfsdfsd> The new client is designed to purposly break modded clients.
#2075 [18:58] <BEROERTE> I do Mattym.
#2076 [18:58] <sjdfsdfsd> It's Mojangs new "anti cheat"
#2077 [18:59] <BEROERTE> Impossible my account is migrated ;3.
#2078 [18:59] <CubeTheThird> sjdfsdfsd, and we do not work for Mojang here, so there's no point in arguing over it's purpose here
#2079 [18:59] * Lord_Ralex kicked sjdfsdfsd from #minecrafthelp (Reason: jdfsdfsd :At this point, you are whining to whine)
#2080 [18:59] <mattym> ??> login/throttle
#2081 [18:59] <BEROERTE> ?
#2082 [18:59] <mattym> ??> BEROERTE login/throttle
#2083 [18:59] <Absol> BEROERTE: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2084 [18:59] <Absol> BEROERTE: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2085 [18:59] <BEROERTE> What is that.
#2086 [18:59] <mattym> BEROERTE, Read the info from Absol
#2087 [18:59] <BEROERTE> But i have no acces on the email.
#2088 [19:00] <BEROERTE> It's an old email.
#2089 [19:00] <BEROERTE> I even got it an Optifine cape ;3, and all.
#2090 [19:00] <mattym> BEROERTE, Wait 3 hours without attempting to log in, then try again
#2091 [19:00] <BEROERTE> Bought a rank on Mineplex [LION] rank on Badlion.
#2092 [19:00] <BEROERTE> Ahh thank you :).
#2093 [19:00] <BEROERTE> Seems like i'm going to play some games.
#2094 [19:01] <BEROERTE> Good luck guys :).
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#2100 [19:06] * jose [jose@notlogged] has joined #minecrafthelp
#2101 [19:10] * Luke_ [Luke_@notlogged] has joined #minecrafthelp
#2102 [19:12] <Luke_> I bought minecraft but when i try to log in it says this: (EOFEception:SSL Peer Shutdown Incorrectly)
#2103 [19:12] <Luke_> hello?
#2104 [19:13] <mattym> ??> Luke_ tools/hjt
#2105 [19:13] <Absol> Luke_: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2106 [19:13] <Absol> Luke_: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2107 [19:13] <mattym> Luke_, Do the above instructions please
#2108 [19:14] <Luke_> ok
#2109 [19:18] <Luke_> which link
#2110 [19:18] <mattym> Luke_, What do you mean?
#2111 [19:18] <Luke_> where is the link?
#2112 [19:18] <Luke_> on the search bar
#2113 [19:18] <mattym> Luke_, After you have entered your info on the paste site, hit the Paste! button, then give us the link/url of the page it takes you to
#2114 [19:19] <mattym> Luke_, Yes
#2115 [19:19] <Luke_> it didn't take me anywhere
#2116 [19:19] <Luke_> http://paste.ubuntu.com/ This?
#2117 [19:19] <mattym> Luke_, It should have numbers after it
#2118 [19:20] <Luke_> it doesn't
#2119 [19:20] <mattym> Luke_, Make sure you hit the Paste! button on the page after you entered your info
#2120 [19:20] <Luke_> i did
#2121 [19:20] <Luke_> twice
#2122 [19:21] <mattym> Luke_, You shouldnt be able to hit it twice, make sure you have entered everything the pages is asking for
#2123 [19:21] <Luke_> http://paste.ubuntu.com/17192766/
#2124 [19:22] <mattym> Luke_, The log is missing part
#2125 [19:23] <Luke_> it did say something about for some reason your system has denied host access...
#2126 [19:23] <mattym> Luke_, Thats normal
#2127 [19:23] * Giovanna [Giovanna@notlogged] has joined #minecrafthelp
#2128 [19:23] <mattym> Luke_, Check the saved log file, copy it again to the site and make a new link
#2129 [19:23] <Luke_> ok
#2130 [19:24] <Luke_> http://paste.ubuntu.com/17192837/
#2131 [19:25] * PotMC [PotMC@notlogged] has joined #minecrafthelp
#2132 [19:25] <mattym> Luke_, Uninstall Avast, then restart your computer, check if Minecraft works, if it does, reinstall the latest Avast
#2133 [19:26] <PotMC> Hi, I was on this chat a little bit ago. I was just confirming if i can try to reset my password now and hopefully my login will work?
#2134 [19:27] <mattym> PotMC, We dont keep track of peoples times. If its been over 3 hours, try it
#2135 [19:27] <Luke_> thanks mattym
#2136 [19:27] <PotMC> ok should i just go on mojang.com and try a password reset then go on my email and change password then go on?
#2137 [19:27] <Luke_> im testing it out now
#2138 [19:27] <mattym> PotMC, If the password reset goes through, yes
#2139 [19:28] <PotMC> Ok going to see now!
#2140 [19:28] <Luke_> is there settings in avast that i can change instead of deleting it?
#2141 [19:29] <mattym> Luke_, No, errors like this usually have something to do with it being installed improperly or otherwise broken
#2142 [19:29] <mattym> Luke_, Uninstall it, restart the computer, then test Minecraft, if it works, then make sure you download and install the latest version from Avast
#2143 [19:30] <Luke_> wold you recommend any other anti Virus that would work with minecraft?
#2144 [19:30] <mattym> Luke_, Avast should work fine
#2145 [19:30] <Luke_> so i can't play minecraft then?
#2146 [19:30] <mattym> Luke_, Did you try the instructions i told you yet?
#2147 [19:31] <Luke_> oh sorry i forgot about that part :/
#2148 [19:31] <PotMC> ahhhh! Thanks matt for helping me out it worked!
#2149 [19:32] * Giovanna [Giovanna@notlogged] has quit. (Quit: Web client closed)
#2150 [19:32] <PotMC> Is there any feedback page or something for some rated?
#2151 [19:32] * Giovanna [Giovanna@notlogged] has joined #minecrafthelp
#2152 [19:32] * Homiecooladoo [Homiecooladoo@notlogged] has joined #minecrafthelp
#2153 [19:32] <Homiecooladoo> hi
#2154 [19:32] <Luke_> ok i'll try it
#2155 [19:32] <mattym> PotMC, No
#2156 [19:32] <Homiecooladoo> i need a refund of minecraft
#2157 [19:32] <mattym> ??> Homiecooladoo account/refund
#2158 [19:32] <Absol> Homiecooladoo: This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
#2159 [19:33] <mattym> Homiecooladoo, Read the link from Absol
#2160 [19:33] <PotMC> dang:( but thanks matt for the help
#2161 [19:33] <Homiecooladoo> no i mean in the article it said it will give me a refund but no it did not send a refund message back to me
#2162 [19:34] <mattym> Homiecooladoo, You wont get an automatic reply.
#2163 [19:34] <Homiecooladoo> also this nickname im using is acually my real minecraft name
#2164 [19:35] <Homiecooladoo> oh ok
#2165 [19:36] <Giovanna> Please how can I resolve updated graphics drivers problems
#2166 [19:36] * PotMC [PotMC@notlogged] has quit. (Ping timeout: 195 seconds)
#2167 [19:36] <mattym> Giovanna, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2168 [19:37] <Giovanna> Pixel format not accelerated is the error message
#2169 [19:37] <mattym> ??> Giovanna launcher/crash-log
#2170 [19:37] <Absol> Giovanna: We need to see your crash log, which appears after a crash.
#2171 [19:37] <Absol> Giovanna: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2172 [19:37] <Giovanna> http://hopper.minecraft.net/help/pixel-format-not-accelerated/#win
#2173 [19:37] * Luke_ [Luke_@notlogged] has quit. (Quit: Web client closed)
#2174 [19:37] <mattym> ??> Giovanna win/dxdiag
#2175 [19:37] <Absol> Giovanna: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2176 [19:38] <mattym> Giovanna, Do the instructiosn in the above link
#2177 [19:38] <Giovanna> ok thank you. I´ll do this.
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#2180 [19:41] <Giovanna> The link is http://paste.ubuntu.com/17193211/
#2181 [19:41] <mattym> Giovanna, One moment
#2182 [19:41] <mattym> Giovanna, Download and Install the file from this page https://downloadcenter.intel.com/download/22165/Intel-Graphics-Media-Accelerator-Driver-Windows-7-Windows-Vista-exe-
#2183 [19:44] <Homiecooladoo> also can you asked someone if they could send me another refund message to this account
#2184 [19:45] <Giovanna> IIt´s works now!!!!!!
#2185 [19:45] <mattym> Homiecooladoo, No, if you filled out the form wait for the reply with more info. As its now the weekend, you may not get a reply till next week
#2186 [19:45] <Giovanna> tThank you very much!!!!!!!
#2187 [19:46] <Giovanna> bye!!
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#2190 [19:46] <Homiecooladoo> :( ok
#2191 [19:47] * ryansil [ryansil@notlogged] has quit. (Client Quit)
#2192 [19:48] <Homiecooladoo> well do you know anything i could do?
#2193 [19:48] <mattym> Homiecooladoo, For what?
#2194 [19:48] <Homiecooladoo> the refund
#2195 [19:48] * Buck [Buck@notlogged] has joined #minecrafthelp
#2196 [19:48] <mattym> Homiecooladoo, You need to wait on the reply from the account support. Nothing can be done to make that faster. Its not going to happen anytime soon.
#2197 [19:49] * Buck [Buck@notlogged] has quit. (Client Quit)
#2198 [19:49] <Homiecooladoo> ok ok bye
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#2209 [19:58] <doggo> I can connect to every server except my friends server that he runs on his pc the ping bar is constantly pinging
#2210 [19:58] <doggo> how do i get it to connect to him?
#2211 [19:58] <CubeTheThird> doggo, what's the server's address?
#2212 [19:59] <mattym> doggo, Then you either havent entered his IP address correctly, or he hasnt set it up properly
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#2216 [20:00] <doggo> Ok i will double check with him but i was able to connect just fine till 2 days ago, then i was routinely being timed out or told authentication servers were down every couple minutes and now i completely cannot connect
#2217 [20:00] * Kylecraft01 [Kylecraft01@notlogged] has joined #minecrafthelp
#2218 [20:01] <doggo> I uninstalled and reinstalled, and my internet is not a problem, plus my other friends can connect to this same server ip
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#2220 [20:01] <mattym> doggo, Have you tried restarting your modem/router since the issue started?
#2221 [20:02] <doggo> yeah i have restrted it multiple times, just got a new router today just because the other one was old anyway but the problems continue to persist
#2222 [20:03] * Lynn_ [Lynn_@notlogged] has quit. (Quit: Web client closed)
#2223 [20:03] <mattym> doggo, Whats the ip or address its supposed to be on?
#2224 [20:03] <doggo> sorry im just not comfortable sharing that information
#2225 [20:04] <doggo> would an error message help?
#2226 [20:04] <mattym> doggo, We then without being able to futher diagnose it, all I can suggest is its a connection between your network and his
#2227 [20:04] <Kylecraft01> i need help as my pixel drive has not accelerated, i followed the instructions and it gave me this link: http://paste.ubuntu.com/17193536/
#2228 [20:05] <mattym> Kylecraft01, One moment
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#2230 [20:05] <doggo> alright matty thanks ill try and work it out with him i guess, thanks for you help
#2231 [20:06] <Kylecraft01> ok
#2232 [20:06] <mattym> Kylecraft01, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to your previous version of Windows, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#2233 [20:08] <Kylecraft01> how do i get a new graphics hardware
#2234 [20:08] <mattym> Kylecraft01, Go to a store that sells computer hardware, and ask them what will work for your system.
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#2237 [20:09] <Kylecraft01> why doesnt it work on windows 10
#2238 [20:09] * jack is now known as Guest38978
#2239 [20:09] <mattym> Kylecraft01, Because your graphics hardware is older and is not supported on Windows 10
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#2242 [20:10] <Kylecraft01> umm ok
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#2244 [20:10] <CubeTheThird> Kylecraft01, hold on one sec
#2245 [20:11] <CubeTheThird> Kylecraft01, you can try installing the windows 7 drivers: http://www.nvidia.com/download/driverResults.aspx/8971/en-us
#2246 [20:11] <CubeTheThird> Kylecraft01, if however that doesn't work, you'll have to look at either downgrading windows, or (preferably) using a newer computer
#2247 [20:12] * Dragon_Mario [Dragon_Mario@notlogged] has joined #minecrafthelp
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#2249 [20:13] <Dragon_Mario> Hi, dear experts! I´m not very fluent in
#2250 [20:13] <Dragon_Mario> ¨
#2251 [20:13] <Kylecraft01> thanks
#2252 [20:14] <CubeTheThird> Dragon_Mario, do you need something?
#2253 [20:14] <Dragon_Mario> English, but I need your help. I´m trying to open minecraft, but it seems I need drivers for the image card
#2254 [20:14] <Dragon_Mario> I´m using a
#2255 [20:14] <Dragon_Mario> Toshiba computer that comes with the Windows 8.1 operating system
#2256 [20:15] <Dragon_Mario> I was trying to get the drivers from a web page, but these were not listed for the operating system I´m using
#2257 [20:16] <Dragon_Mario> can you direct me to where I can get the right drivers_
#2258 [20:16] <mattym> Dragon_Mario, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2259 [20:16] <Dragon_Mario> yes, the link is http://paste.ubuntu.com/17193945/
#2260 [20:17] <mattym> Dragon_Mario, One moment
#2261 [20:17] <Dragon_Mario> thank you!
#2262 [20:17] <mattym> Dragon_Mario, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%208.1%20-%2064
#2263 [20:18] <Dragon_Mario> Excellent! thank you, mattym
#2264 [20:19] * Matt__ [Matt__@notlogged] has joined #minecrafthelp
#2265 [20:19] <Matt__> game crashes right after I press play
#2266 [20:20] <mattym> ??> Matt__ launcher/crash-log
#2267 [20:20] <Absol> Matt__: We need to see your crash log, which appears after a crash.
#2268 [20:20] <Absol> Matt__: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#2274 [20:37] <Luke_> I tried deleting avast and reinstalling it but minecraft still doesn't work
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#2276 [20:37] <mattym> Luke_, Same error still?
#2277 [20:37] <Luke_> Yep
#2278 [20:38] <mattym> Luke_, What is the exact error again?
#2279 [20:39] <Luke_> Hold on I'm on a phone and avast is still reinstalling
#2280 [20:39] <Luke_> Ok
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#2283 [20:41] <Luke_> EOFEXCEPTION:SS peer shutdown incorrectly
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#2286 [20:42] <mattym> Luke_, Is the time on your computer correct?
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#2288 [20:42] <Luke_> why?
#2289 [20:42] <mattym> Luke_, Possible cause of the issue
#2290 [20:42] <Luke_> Yeah its right
#2291 [20:43] <mattym> Luke_, Do you have any pending Windows Updates that you havent done?
#2292 [20:43] <Luke_> Hold on I'm going on computer
#2293 [20:43] <Luke_> Like adobe?
#2294 [20:44] * ianwong22 [ianwong22@notlogged] has joined #minecrafthelp
#2295 [20:44] <Luke_> Does minecraft need adobe?
#2296 [20:44] <mattym> Luke_, No, Windows Update stuff, not stuff from any program
#2297 [20:44] <mattym> Luke_, Get to Windows Update on the computer, and make sure you have done all the pending updates
#2298 [20:44] <Luke_> No , but I do have a windows 7 computer
#2299 [20:44] * Dragon_Mario [Dragon_Mario@notlogged] has quit. (Ping timeout: 195 seconds)
#2300 [20:45] <Luke_> Ok
#2301 [20:45] <ianwong22> hi
#2302 [20:45] <ianwong22> how to fix java.land.NullPointerException: group
#2303 [20:46] <mattym> ??> ianwong22 tools/hjt
#2304 [20:46] <Absol> ianwong22: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2305 [20:46] <Absol> ianwong22: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2306 [20:46] <mattym> ianwong22, Do the above instructions
#2307 [20:46] <ianwong22> sorry
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#2309 [20:49] <Luke_> Would windows 10 affect minecraft
#2310 [20:49] * urielsal- [urielsal-@notlogged] has quit. (Ping timeout: 198 seconds)
#2311 [20:49] <mattym> Luke_, If your computer is older, Windows 10 will likely cause more issues for you
#2312 [20:49] <Luke_> It doea
#2313 [20:50] * chavo3000 [chavo3000@notlogged] has joined #minecrafthelp
#2314 [20:50] <Luke_> Does
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#2317 [20:51] <Luke_> Would having windows 10 version of minecraft work?
#2318 [20:52] <mattym> Luke_, It should, but FYI the Windows 10 Edition is nothing like the normal version
#2319 [20:52] <Luke_> Oh
#2320 [20:53] <Luke_> I guess I just need a new computer
#2321 [20:53] <Luke_> Mines too outdated
#2322 [20:54] <mattym> Luke_, If you want to be able to use Windows 10 without it causing issues, then yes a newer computer would help. Otherwise the current one may need to be taken to a computer store as nothing seems to solve the issue minecraft is running into
#2323 [20:55] <Luke_> Yeah I'll try to find it out myself
#2324 [20:56] <Luke_> Thanks for your help
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#2329 [21:02] <chavo3000> como soluciono el error de la tarjeta de graficos o video
#2330 [21:02] <mattym> chavo3000, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2331 [21:03] <chavo3000> ok
#2332 [21:03] * urielsal- [urielsal-@notlogged] has joined #minecrafthelp
#2333 [21:03] <chavo3000> http://paste.ubuntu.com/17194820/
#2334 [21:04] <chavo3000> aqui esta hise todo lo que se pidio
#2335 [21:04] <mattym> chavo3000, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#2338 [21:06] <Luke_> hey im back o computer this time... again :/
#2339 [21:07] <Luke_> i just wondered if you could give me any advice on the error that pops up
#2340 [21:07] <Luke_> anyone
#2341 [21:08] <mattym> Luke_, Like i said, not really sure whats causing it for you, and other people that got it were not able to resolve it from what we tried.
#2342 [21:08] <mattym> Luke_, Something on your computer is causing Minecraft to not properly communicate with the server it needs to connect to
#2343 [21:08] * ianwong22 [ianwong22@notlogged] has quit. (Ping timeout: 195 seconds)
#2344 [21:09] <Luke_> well i got hacked
#2345 [21:10] <Luke_> he did it pretty well i guess when all he had to do is migrate my account with an unknown email
#2346 [21:11] <mattym> Luke_, What are you talking about now?
#2347 [21:11] <Luke_> at the begging i said i got hacked
#2348 [21:11] <Luke_> begining
#2349 [21:11] <chavo3000> y como lo compro
#2350 [21:12] <Luke_> when i first came on this site
#2351 [21:12] <mattym> ??> chavo3000 lang/es
#2352 [21:12] <Absol> chavo3000: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#2353 [21:12] <mattym> Luke_, No you didnt, you said you had an error, that has nothing to do with being hacked
#2354 [21:13] <Luke_> if you go all the way back i said somebody hacked my account and migrated my account with an email i didn't know
#2355 [21:13] <chavo3000> and as I can buy the video graphics
#2356 [21:14] <Luke_> and i have no idea why i have an error
#2357 [21:14] <mattym> chavo3000, Read what it says, you cannot do that option on a laptop
#2358 [21:15] <mattym> Luke_, If dont have access to your account, why are you expecting it to work?
#2359 [21:15] * sad_ [sad_@notlogged] has joined #minecrafthelp
#2360 [21:15] <Luke_> because i bought it again :(
#2361 [21:15] * sad_ [sad_@notlogged] has quit. (Client Quit)
#2362 [21:15] <Luke_> with a new account
#2363 [21:15] <Luke_> but then there was an error
#2364 [21:16] <mattym> Luke_, So you are trying with a new user account?
#2365 [21:16] <mattym> ??> Luke_ win/reinst
#2366 [21:16] <Absol> Luke_: You may need to reinstall the locally installed files that Minecraft puts into place.
#2367 [21:16] <Absol> Luke_: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2368 [21:16] <mattym> Luke_, Try the iinstructions from Absol
#2369 [21:17] <chavo3000> and as I can buy the video graphics
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#2371 [21:17] <mattym> chavo3000, Read what it says, you cannot do that option on a laptop
#2372 [21:18] <mattym> chavo3000, In addition to there being no support for your hardware on Windows 10, your computer does not meet the minimum requirements for the game.
#2373 [21:19] <Luke_> wait so i delet EVERYTHING except for the stuff in the save folder?
#2374 [21:19] <mattym> Luke_, Yes, that will force the launcher to download a fresh copy of it all
#2375 [21:19] <Luke_> OH
#2376 [21:20] <chavo3000> ok thanks for the information and have good night thanks
#2377 [21:22] <Luke_> so i only delet the folders?
#2378 [21:22] <Luke_> delete
#2379 [21:23] <Luke_> ?
#2380 [21:24] * josue [josue@notlogged] has joined #minecrafthelp
#2381 [21:24] <Luke_> i don't want to break minecraft
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#2384 [21:25] <mattym> Luke_, are you in the .minecraft folder?
#2385 [21:25] <mattym> Luke_, Delete everything in there so that the "saves" folder if you have one is the only thing left
#2386 [21:26] * ianwong22 [ianwong22@notlogged] has joined #minecrafthelp
#2387 [21:26] <mattym> Luke_, After that, start the launcher again and it will replace everything it needs to.
#2388 [21:26] <Luke_> ok thanks
#2389 [21:28] <Luke_> i did it
#2390 [21:28] <mattym> Luke_, Restart the launcher and try to start the game, see if you get the same error or anything different happens
#2391 [21:29] <Luke_> what do you mean restart the launcher?
#2392 [21:29] <mattym> Luke_, Open the launcher, and have it load Minecraft
#2393 [21:30] <Luke_> oh but thats the problem i cant log in
#2394 [21:30] <mattym> Luke_, You should have an option to do it offline or without loggin in
#2395 [21:31] <Luke_> i don't
#2396 [21:31] <ianwong22> hi
#2397 [21:31] <mattym> Luke_, Then something on your computer is causing an issue with the connection, one moment
#2398 [21:31] <Luke_> its at the MINECRAFT log in spot with the only choice to log in
#2399 [21:32] <mattym> ??> Luke_ av/adwcleaner
#2400 [21:32] <Absol> Luke_: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2401 [21:32] <Absol> Luke_: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2402 [21:32] * DarkLBP [DarkLBP@notlogged] has joined #minecrafthelp
#2403 [21:32] <mattym> Luke_, Do the instructions from Absol
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#2406 [21:33] <Luke_> ok
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#2408 [21:37] <ianwong22> if i open minecraft,i can't watching "Minecraft News"and join any server
#2409 [21:38] <mattym> ianwong22, What happens when you try?
#2410 [21:39] <ianwong22> yesterday
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#2414 [21:41] <ianwong22> if i join server ,it was "java.land.NullPointerException: group"
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#2416 [21:41] <mattym> ??> ianwong22 tools/hjt
#2417 [21:41] <Absol> ianwong22: Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: https://sourceforge.net/projects/hjt/files/2.0.5%20beta/HijackThis.exe/download
#2418 [21:42] <Absol> ianwong22: Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
#2419 [21:42] <mattym> ianwong22, Do the above instructions
#2420 [21:42] <ianwong22> yes
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#2422 [21:44] <ianwong22> i sent
#2423 [21:44] <mattym> ianwong22, I need the link to it
#2424 [21:44] * minecraft is now known as Guest2777
#2425 [21:45] <Luke_> wait is everything is says to delete part of minecraft?
#2426 [21:45] <Luke_> wait is everything is says to delete part of minecraft?
#2427 [21:45] * Guest2777 [Guest2777@notlogged] has left #minecrafthelp
#2428 [21:45] <mattym> Luke_, No
#2429 [21:45] * luca [luca@notlogged] has quit. (Quit: Web client closed)
#2430 [21:45] <mattym> Luke_, THey are all other problems or concerns on the computer
#2431 [21:45] <Luke_> how do i know which ones to delete then?
#2432 [21:45] <Luke_> is it a virus or a virus stopper
#2433 [21:46] <mattym> Luke_, Its a virus/malware/adware remover, you should not be keeping anything it finds
#2434 [21:46] * chavo3000 [chavo3000@notlogged] has quit. (Ping timeout: 195 seconds)
#2435 [21:47] <ianwong22> http://paste.ubuntu.com/17196245/
#2436 [21:47] <Luke_> is safgaurd toolbar a virus
#2437 [21:47] <Luke_> safegaurd
#2438 [21:48] <Luke_> secure search
#2439 [21:48] <mattym> Luke_, Any "toolbar" falls under adware
#2440 [21:48] <mattym> ianwong22, Remove Hamachi, restart, then try the server again
#2441 [21:48] <Luke_> what about secure search
#2442 [21:49] <ianwong22> ok
#2443 [21:49] <Luke_> inbox on firefox is a virus?
#2444 [21:49] <Luke_> oh well i might as well do it
#2445 [21:49] <mattym> Luke_, Like I said, anything it finds and adds to that list, is generally not someting you want to have
#2446 [21:49] <Luke_> i need a new computer anyways
#2447 [21:51] * kevin_ [kevin_@notlogged] has joined #minecrafthelp
#2448 [21:53] <Luke_> what if minecraft won't work still?
#2449 [21:53] * kevin_ [kevin_@notlogged] has quit. (Client Quit)
#2450 [21:53] <mattym> Luke_, The last step that program should have had you do would have been to restart the computer, did you do so?
#2451 [21:54] <Luke_> it is still scanning
#2452 [21:54] * ianwong22 [ianwong22@notlogged] has quit. (Quit: Web client closed)
#2453 [21:54] <Luke_> im saying would you have any other advice if it doesn't work?
#2454 [21:54] <mattym> Luke_, Ok, let if finish that, then finish the cleaning step. We will see after taht
#2455 [21:54] <Luke_> ok sorry
#2456 [21:58] <Woon> pale
#2457 [21:58] <Woon> koy
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#2462 [22:00] <ianwong22> i remove hamachi,but i can't play server too
#2463 [22:00] * abcdefg [abcdefg@notlogged] has quit. (Client Quit)
#2464 [22:00] <mattym> ianwong22, Did you restart after removing it?
#2465 [22:00] <ianwong22> yes
#2466 [22:01] <mattym> ??> ianwong22 av/adwcleaner
#2467 [22:01] <Absol> ianwong22: ADWCleaner is an utility to clean a PC which is infested with malware. Download it here: https://toolslib.net/downloads/finish/1/
#2468 [22:01] <Absol> ianwong22: Run a Scan, Clean anything it finds, restart the computer and come back here for further instructions.
#2469 [22:01] <mattym> ianwong22, Do the instructions Absol sent
#2470 [22:08] * Luke_ [Luke_@notlogged] has joined #minecrafthelp
#2471 [22:08] <Luke_> it didn't work
#2472 [22:08] <mattym> Luke_, You did the full clean and restarted yes?
#2473 [22:09] <Luke_> yep
#2474 [22:09] <mattym> Luke_, Same error?
#2475 [22:09] <Luke_> yep
#2476 [22:09] <mattym> Luke_, Go to minecraft.net/download and redownload the installer, run it again and choose to install, if it doesnt have the install option choose the repair
#2477 [22:10] * venon [venon@notlogged] has joined #minecrafthelp
#2478 [22:10] <venon> hello
#2479 [22:11] * ianwong22 [ianwong22@notlogged] has quit. (Ping timeout: 195 seconds)
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#2481 [22:11] <venon> anyone there?
#2482 [22:12] <mattym> venon, Explain your problem.
#2483 [22:12] <venon> i have a crash report as soon as i launch the mc launcher
#2484 [22:12] <mattym> ??> venon launcher/crash-log
#2485 [22:12] <Absol> venon: We need to see your crash log, which appears after a crash.
#2486 [22:12] <Absol> venon: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#2487 [22:13] * murilo [murilo@notlogged] has joined #minecrafthelp
#2488 [22:14] <venon> there
#2489 [22:14] <mattym> venon, I need the link to it
#2490 [22:14] <murilo> gjfhgg
#2491 [22:14] <venon> http://paste.ubuntu.com/17196781/
#2492 [22:14] <Luke_> it is the same error but i've never told you this, it says that it can't connect to server does that mean anything
#2493 [22:15] <mattym> ??> venon mods
#2494 [22:15] <Absol> venon: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#2495 [22:15] <Absol> venon: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#2496 [22:15] <mattym> Luke_, Yes, but the things we have tried would have covered that as well
#2497 [22:15] * Cybelaida [Cybelaida@notlogged] has joined #minecrafthelp
#2498 [22:15] <Luke_> so i guess there is nothing i can do then
#2499 [22:16] <venon> thx anyways
#2500 [22:16] <mattym> Luke_, Like I said earlier, consider taking it to a store that works with computers, they can do a more in depth diagnostic
#2501 [22:16] <Luke_> what's that
#2502 [22:16] * venon [venon@notlogged] has quit. (Quit: Web client closed)
#2503 [22:17] <mattym> Luke_, They could check into the computer more so than I can do via a chat.
#2504 [22:17] <Luke_> ok
#2505 [22:17] * Calm [Calm@notlogged] has joined #minecrafthelp
#2506 [22:17] <Calm> Hello!
#2507 [22:17] <Calm> I need help
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#2509 [22:18] <Cybelaida> http://paste.ubuntu.com/17196775/ umm i keep getting error --Pixel format not accelerated-- > help plz?
#2510 [22:18] <Calm> When i open up my minecraft it erorrs and it said Pixel Format Not Accelerated
#2511 [22:18] <Calm> Can you help me
#2512 [22:18] <mattym> Cybelaida, Thats not a full dxdiag
#2513 [22:18] <mattym> Calm, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2514 [22:18] * Berry_Blue_Bear [Berry_Blue_Bear@notlogged] has joined #minecrafthelp
#2515 [22:19] <Berry_Blue_Bear> i have an account and suddenly it started not working i friend reseting the password can i help plz.
#2516 [22:19] <Luke_> would the official minecraft help help me with this problem?
#2517 [22:19] <Calm> Here's my Dxdiag Report also i updated my Video Card and idk whats the problem
#2518 [22:20] <mattym> Berry_Blue_Bear, What happens when you try to log in
#2519 [22:20] <mattym> Calm, I need the link to the dxdiag report
#2520 [22:20] <Calm> http://paste.ubuntu.com/17196916/
#2521 [22:21] <Calm> Here's the Dxdiag Report http://paste.ubuntu.com/17196916/
#2522 [22:21] <Berry_Blue_Bear> it doent work says wrong password or email
#2523 [22:21] <mattym> Berry_Blue_Bear, WHat happens if you try to log in on the website?
#2524 [22:21] <Berry_Blue_Bear> doesn't work
#2525 [22:21] <mattym> Berry_Blue_Bear, Same or similar error?
#2526 [22:21] <Berry_Blue_Bear> D: also i have a 50 dollar kit on a server D:
#2527 [22:21] <Berry_Blue_Bear> yes
#2528 [22:22] <mattym> ??> Berry_Blue_Bear login/throttle
#2529 [22:22] <Absol> Berry_Blue_Bear: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#2530 [22:22] <Absol> Berry_Blue_Bear: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#2531 [22:22] <mattym> Calm, That computer does not meet the minimum requirements for minecraft.
#2532 [22:22] <Calm> Why?
#2533 [22:22] <Calm> What do i need to do
#2534 [22:22] <Calm> I already fixed it
#2535 [22:22] <Calm> But this happend again
#2536 [22:22] <Berry_Blue_Bear> is there any way around waiting 3 hours
#2537 [22:22] <Calm> What i can do to fix this
#2538 [22:23] <Luke_> sleep
#2539 [22:23] <mattym> Calm, Is it a desktop?
#2540 [22:23] <Calm> Yes
#2541 [22:23] <Berry_Blue_Bear> its a mac
#2542 [22:23] * lansiir [lansiir@notlogged] has joined #minecrafthelp
#2543 [22:23] <mattym> Calm, You would need to buy more RAM and a Graphics Card
#2544 [22:23] <Calm> No
#2545 [22:23] <mattym> Berry_Blue_Bear, There is no way around the wait, try again in 3 hours.
#2546 [22:24] <Calm> All i need is a Graphics card
#2547 [22:24] <Berry_Blue_Bear> D::::::
#2548 [22:24] <Berry_Blue_Bear> what if that doesn't work
#2549 [22:24] <Calm> I already updated my graphics card
#2550 [22:24] <Calm> Do all to make this minecraft shity work
#2551 [22:24] <Absol> Calm: Please keep it civil
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#2553 [22:24] <mattym> Calm, You updated your graphics drivers, that doesnt change the fact that you dont actually have a graphics card or that what you do have is old and cannot support Minecraft
#2554 [22:25] <Berry_Blue_Bear> ummmm....
#2555 [22:25] <Calm> HSET
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#2557 [22:25] <mattym> Berry_Blue_Bear, Like it said, wait 3 hours then try to log in, if it doesnt work, try the password reset. If you still get the same error, come back to the chat
#2558 [22:26] <Berry_Blue_Bear> ok thx
#2559 [22:26] <Cybelaida> http://paste.ubuntu.com/17197024/ here it is
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#2561 [22:27] <mattym> Cybelaida, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#2563 [22:28] <Cybelaida> so what doi need to do??...\
#2564 [22:28] <mattym> Cybelaida, In addition, on Windows 7 with the proper drivers installed, you will be limited to versions 1.7.2 or earlier of Minecraft
#2565 [22:28] <Cybelaida> how do idowngrade?
#2566 [22:28] <Cybelaida> i**
#2567 [22:28] <mattym> Cybelaida, When did you do the update to Windows 10?
#2568 [22:29] <Cybelaida> yesterday -,-
#2569 [22:29] <mattym> Cybelaida, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#2570 [22:29] <Cybelaida> honestly
#2571 [22:29] <Cybelaida> thanks i'll try that
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#2573 [22:31] <Luke_> hey i tried to send Mojang an email but i can't use the recaptcha
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#2575 [22:32] <mattym> Luke_, Why would you try to send them a message?
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#2577 [22:32] <mattym> Luke_, They dont assist with error or crashes
#2578 [22:32] <Luke_> oh
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#2580 [22:33] <Luke_> thanks for your help on trying to get that bad error out of the way though!
#2581 [22:33] <Luke_> bye!
#2582 [22:33] <mattym> Luke_, You could try one more thing
#2583 [22:33] <Luke_> ok
#2584 [22:33] <mattym> ??> Luke_ av/malwarebytes
#2585 [22:33] <Absol> Luke_: Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.
#2586 [22:33] <Absol> Luke_: Download it here: http://www.malwarebytes.org/
#2587 [22:33] <mattym> Luke_, Thats another virus/malware/adware scanner
#2588 [22:34] <mattym> Luke_, It will take a lot longer to run a full scan, but may pick up more issues
#2589 [22:34] <Luke_> umm i think i already have that
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#2591 [22:34] <mattym> Luke_, If you already have it installed, make it do a full system scan
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#2593 [22:35] <Luke_> ok im doing that right now it's night time where i live so will you be here tommorrow sometime?
#2594 [22:36] <Luke_> if i need help with the rest
#2595 [22:36] <mattym> Luke_, If im not someone else generally is, they may also have another idea for you if this doesnt help
#2596 [22:36] <Alextalon> the game won't let me play?
#2597 [22:36] <Cybelaida> if i got the windows 10 edition, would i beable toues thiscomputer?
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#2600 [22:36] <Luke_> ok well seeya then thanks for your help
#2601 [22:37] <mattym> Cybelaida, Possibly, but that version and the regular one are not the same, and not compatible with each other
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#2604 [22:37] <Cybelaida> will my old MC account stillwork? or will ihave to buy it again?
#2605 [22:38] <mattym> Cybelaida, Its a different account, however your old account should get you the Windows 10 edition free
#2606 [22:39] <Cybelaida> oh okay thankyoufor the time out of your day tohelp m :D
#2607 [22:40] <Cybelaida> me**
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#2615 [23:03] <Heather> hi, I got minecraft on my amazon fire a few days ago, and earlier made another world... and i tried something and it didn't work...
#2616 [23:04] <mattym> Heather, What do you mean?
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#2618 [23:04] <Heather> anyways I hit delete on my world... but it got them confused...
#2619 [23:05] <Heather> so i had a lot of progress on my other world...
#2620 [23:05] <Mystic> Do i have to go to minecon to get a cape?
#2621 [23:05] <mattym> Heather, On the mobile versions, if youve deleted it, its gone for good
#2622 [23:05] <mattym> Mystic, Yes
#2623 [23:05] <Mystic> thx for the answer
#2624 [23:06] <Heather> and when I opened the game that I worked really hard on... IT WAS GONE!
#2625 [23:06] <mattym> Heather, As I said, on the mobile versions, there is no way to recover something you have deleted
#2626 [23:06] <Heather> what?! just cause the game messed it up?!
#2627 [23:06] <mattym> Heather, You deleted it
#2628 [23:06] <Heather> sorry, trying to say calm
#2629 [23:07] <Heather> no, it messed it up, one was My Awesome World and the other was just my world
#2630 [23:07] <Heather> i would never delete it...ugh\
#2631 [23:08] <Heather> sorry, not trying to be rude
#2632 [23:08] <mattym> Heather, It deleted the one you told it to delete, It asked you to confirm it, and you hit delete,
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#2634 [23:09] <Heather> hmm... i don't remember that coming up...
#2635 [23:09] <Thibius> Hello, Today when I logged onto my game it looked stretched. things were to far away and a looked odd when I turned. Can I get back to the normal perspective?
#2636 [23:09] <mattym> Heather, It does on almost every other version of the game, I hightly doubt they took it out of the Amazon Fire version.
#2637 [23:09] <mattym> Thibius, Did you change anything in the Video Settings area ingame?
#2638 [23:10] <Heather> hmm...
#2639 [23:10] <Thibius> I changed most of them. I few I didn't think would matter... I am totally guessi at what to change.
#2640 [23:10] <mattym> Thibius, One sec
#2641 [23:10] <Thibius> np, thanks mattym
#2642 [23:11] <Heather> ugh... i guess u might be right
#2643 [23:11] <Heather> great.
#2644 [23:11] <mattym> Thibius, Hmm, seems the thing i was thinking of is no longer an ingame settings
#2645 [23:11] <mattym> ??> Thibius win/reinst
#2646 [23:11] <Absol> Thibius: You may need to reinstall the locally installed files that Minecraft puts into place.
#2647 [23:11] <Absol> Thibius: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#2648 [23:11] <mattym> Thibius, Do the above instructions, that will force it all back to default
#2649 [23:11] <Andrio> Thibius, did you change the field of view (FOV) setting?
#2650 [23:12] <mattym> Andrio, Dont think that exists anymore unless they moved it
#2651 [23:12] <Heather> whatever.
#2652 [23:12] <Andrio> mm
#2653 [23:12] <Heather> thx, anyways...ugh...Just so mad! thx and bye
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#2655 [23:13] <Thibius> I will try this now... thank you.
#2656 [23:19] <mattym> Andrio, Oh, its not in the Video Settings menu?
#2657 [23:21] <Thibius> Thank you for the help. I will have to wait until tomorrow to confirm. It is my son's game and when I went to restart it asked for username and password. I don't know what he chose and he is sleeping already. Thank you, cheers.
#2658 [23:21] <mattym> Thibius, In the future, if it looks that way again adjust the FOV slider to the middle. That option is one the main area of the Options section
#2659 [23:22] <mattym> Thibius, I thought that was in Video Settings, but for some reason its not, either way the reinstall will have defaulted everthing for you
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#2663 [23:26] <DeweyS> running a very small mc 1.9 server...repeatedly getting a "WARN: Keeping Sheep that already exist....uid#"... can you tell me what this means please...thx in advance!
#2664 [23:27] <mattym> DeweyS, It happens sometimes when you have a lot of an entity and you havent or cant give your server enough resources to deal with it.
#2665 [23:28] <mattym> DeweyS, Errors similar to that usually means you have an area in your world with too many of one entity in a small area
#2666 [23:28] <mattym> DeweyS, It becomes too much for the server computer to keep track of it all properly.
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#2668 [23:30] <DeweyS> thx again mattym!!!
#2669 [23:31] * HardMetal11 [HardMetal11@notlogged] has joined #minecrafthelp
#2670 [23:31] <HardMetal11> Hello
#2671 [23:32] <HardMetal11> oh...
#2672 [23:32] <HardMetal11> ;-;
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#2676 [23:37] * yotakun [yotakun@notlogged] has joined #minecrafthelp
#2677 [23:38] <yotakun> Out of memory
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#2680 [23:50] <Roon> hello
#2681 [23:50] <Roon> Is anyone else having an error when joining servers?
#2682 [23:51] <mattym> Roon, What error are you getting?
#2683 [23:51] <Roon> internal exception: io.netty.handler.codec.DecoderException:java.lang.IndexOutOfBoundsException: readerIndex(269) + length(1) exceeds writerIndex(169): UnpooledHeapByteBuf(ridx: 269, widx: 269, cap: 269/269)
#2684 [23:51] <mattym> Roon, Are you getting that only on one server?
#2685 [23:51] <Roon> Yes
#2686 [23:52] <Roon> it never happened before until now
#2687 [23:52] <mattym> Roon, Then contact the staff or people that run that server, its an issue on their end. Tell them they may need to help you reset your player data
#2688 [23:52] <Roon> I cant contact them they have a website but to sign in to it you need to sign up in game
#2689 [23:52] <Roon> cant sign up if i cant join the server
#2690 [23:53] <mattym> Roon, You will need to figure out a way to contact them
#2691 [23:53] <Roon> Will do
#2692 [23:55] <Roon> I am currently attempting to get the owners email through minechat