#MinecraftHelp > 2016-06-13
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#7 [00:56] <Brokenhope> Hi. are there any support members here
#8 [00:56] <mattym> Brokenhope, Just explain the issue, we will help if we can
#9 [00:57] <Brokenhope> like 6 months ago I found out someone had migrated my account to theirs. So i got support to get it back. But now my email wont work, and my minecraft account i had it bound to does not even exist
#10 [00:58] <mattym> Brokenhope, What is your ingame username?
#11 [00:58] <Brokenhope> Brokenhope
#12 [00:59] <mattym> Brokenhope, With what im able to check, it seems like its still a valid account
#13 [00:59] <mattym> Brokenhope, Are you not able to log in?
#14 [00:59] <Brokenhope> should i put the email here?
#15 [00:59] <Brokenhope> to confirm
#16 [00:59] <mattym> Brokenhope, No
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#18 [00:59] <Brokenhope> the one i believe i had it traded to started with a j
#19 [01:00] <Brokenhope> But no, i cannot log in
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#21 [01:00] <mattym> Brokenhope, What error do you get when you try?
#22 [01:00] <Brokenhope> i am using my email since i assume it was migrated to that account
#23 [01:00] <Brokenhope> Invalid crednitals Exception
#24 [01:01] <Brokenhope> then when i do forgot password
#25 [01:01] <Brokenhope> it does not send it to my email
#26 [01:01] <mattym> Brokenhope, Are you able to log in on the website, or get similar error there?
#27 [01:01] <Brokenhope> Error! Unknown e-mail address or password.
#28 [01:02] <mattym> ??> Brokenhope login/throttle
#29 [01:02] <Absol> Brokenhope: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#30 [01:02] <Absol> Brokenhope: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#31 [01:03] <Brokenhope> Yes, then when i try password reset. it tells me that if it exists, it will send it to my email. I have 3 emails and i tried all 3 just in case i forgot i transferred and only one got the password reset email
#32 [01:03] <mattym> Brokenhope, When you are locked out you wont get the email until the lockout it over
#33 [01:03] <Brokenhope> that one did not have my minecraft on it, that was the one i used initially to get in touch last time
#34 [01:04] <Brokenhope> ah
#35 [01:04] <mattym> Brokenhope, Wait 3 hours, then do the password reset again
#36 [01:04] <Brokenhope> so i might randomly get a flood of them
#37 [01:04] <mattym> Brokenhope, No
#38 [01:04] <Brokenhope> Ok, so in ~ 3hours just try to reset and it should send me an email
#39 [01:04] <Brokenhope> thanks
#40 [01:04] <Brokenhope> i do use more than 3 passwords so that makes sense
#41 [01:05] <mattym> Brokenhope, Not ~3, wait 3 hours
#42 [01:05] <Brokenhope> yep
#43 [01:05] <Brokenhope> thanks for the help
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#45 [01:05] <Brokenhope> i was gonna be pissed if i lost it again
#46 [01:05] <Absol> Brokenhope: Please keep it civil
#47 [01:05] <mattym> Brokenhope, Attempting to log in or change account info (password reset) will just reset it
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#52 [01:22] <Nells> everytime I try to log in to minecraft on my mini laptop or on my desktop it crshes on the desktop minecraft will come up for a few minutes then crash but on the mini laptop it crashes I also have a regular laptop but you can play minecraft on that one fine no problems with it I have tried everything to fix this problem but have had no luck please can someone help my kids are going crazy fighting over who is going to play the one
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#59 [02:08] <EJ> i cant connect to mineplex
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#63 [02:29] <EIgas> When you start the world of minecraft (all version) I run the world 10-15 seconds and crash minecraft. (Sorry for not 100% translation)
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#65 [02:31] <frankralj321> cafafadwaerwfklduhksčdlčasd
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#72 [02:55] <JuniorMineHD> im trying to launch the minecraft server for 1.10 so i Run my Run cmd and it says java.lang.NullPointerException
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#101 [04:39] <Andrio> ??> Guest68324 scold/PM
#102 [04:39] <Absol> Guest68324: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
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#105 [04:47] <Ben> Hello, I have a problem with Minecraft Build 22. I did upgrade from Build 21 to 22 on both the clients and the server, however after the upgrade, the clients cannot communicate to the server and also the server cannot download games from the World Craft. Before the upgrade, everything was working OK. Can you please advise? Thank you
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#107 [04:47] <Guest78124> Hello, I have a problem with Minecraft Build 22. I did upgrade from Build 21 to 22 on both the clients and the server, however after the upgrade, the clients cannot communicate to the server and also the server cannot download games from the World Craft. Before the upgrade, everything was working OK. Can you please advise? Thank you
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#114 [05:08] <jayjay29> i bought the game and did the dowload and its says lack of updated graphics card and i dont know what to do
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#119 [05:14] <andrebas94> i have forgotten my email. what should i do?
#120 [05:16] <andrebas94> ...
#121 [05:17] <andrebas94> how can i play realm with an old account?
#122 [05:19] <andrebas94> what should i do if i have forgotten my mail? i have an old account so i log in with usrname and password
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#124 [05:26] <mehmetGTA> MERABA
#125 [05:26] <mehmetGTA> yardım edebilirmisiniz
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#128 [05:39] <SkylyBlood> Hello
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#130 [05:41] <SkylyBlood> i have a problem, i lost my login data and the support need my gift card code for identifiy me as owner of it... and now i cant find the code, but i know on my brothers account i have see last time the code
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#132 [05:43] <SkylyBlood> but the code was on the minecraft.net site and in the new mojang account system i cant see it
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#137 [05:59] <TheZyga> Why are Alpha and Beta servers "offline"?
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#144 [06:22] <rikykosta> hi
#145 [06:22] <rikykosta> error minecraft multiplayer java.lang.NullPointerException: group
#146 [06:23] <rikykosta> help me please
#147 [06:24] <rikykosta> java.lang.NullPointerException: group
#148 [06:24] <rikykosta> java.lang.NullPointerException: group
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#150 [06:24] <rikykosta> java.lang.NullPointerException: group
#151 [06:24] <rikykosta> helpme
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#154 [06:25] <rikykosta> java.lang.NullPointerException: group
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#169 [06:55] <Strafko> hey
#170 [06:55] <Strafko> anyone here?
#171 [06:55] <Strafko> i got a problem,
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#177 [06:58] <rikykosta> java.lang.NullPointerException: group
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#182 [07:05] <FleE_Electro> I cant login because when i want to press PLAY it tells me loading... and it never loads
#183 [07:07] <Andrio> ??> FleE_Electro launcher/log
#184 [07:07] <Absol> FleE_Electro: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#185 [07:07] <Absol> FleE_Electro: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#194 [07:23] <Mum> My son's minecraft keeps saying shutting down local server. I have done all the tips on utube and even deleted the game and the. minecraft folder and reinstalled from scratch but nothing is working
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#200 [07:24] <luka> #minecrafthelp
#201 [07:25] <luka> how dowload minecraft'
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#204 [07:28] <Andrio> Mum, I believe that's normal, when you leave the game world...
#205 [07:30] <bombom> vria aces to know how can I make myself a game server to play with the minecraft Preteni
#206 [07:31] <Mum> We don't get into the game as soon as we press play we get the dirt screen and then the shutting down message
#207 [07:32] <Andrio> mm
#208 [07:32] <Andrio> ??> Mum launcher/game-output
#209 [07:32] <Absol> Mum: We need to see what is in your Game Output, which can be found on the last tab in the launcher with your Minecraft username.
#210 [07:32] <Absol> Mum: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#212 [07:36] <bombom> not helped but thank you
#213 [07:38] <Andrio> Preteni...?
#214 [07:39] <Mum> Do you mean the launcher log
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#218 [07:41] <Andrio> No
#219 [07:42] <Mum> There is nothing in the other tabs
#220 [07:42] <Andrio> hm
#221 [07:43] <Andrio> What happens after you see 'Shutting down local server'?
#222 [07:44] <Mum> It crashes and sends a report to minecraft
#223 [07:46] <Mum> The launcher has 3 tabs Update Notes . Launcher Log and profile editor
#224 [07:46] <Andrio> Is that after the game crashes?
#225 [07:47] <Mum> Yes
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#234 [07:56] <laughingjumps> my pixel format is not accelerated. I followed the instructions on the site and it said to go to the support, tell them my issue and give you a link and you'd be able to instruct me on what to do next.
#235 [07:58] <laughingjumps> This is the link: http://paste.ubuntu.com/17289351/
#236 [07:58] <urielsalis> laughingjumps, there are no drivers for your graphics card for Windows 10, downgrade to Windows 7 or get a new graphics card(if you have a desktop pc) or play in another pc
#237 [07:58] <urielsalis> laughingjumps, To downgrade from Windows 10 to a previous version, please follow this link: http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#238 [07:59] <laughingjumps> Okay, thank you very much for your help.
#239 [07:59] * urielsalis tips hat
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#245 [08:05] <Klaudia> I have problems launching Minecraft Forge 1.9, when I click on Play it just doesn't launch the game. Any advice?
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#252 [08:15] <cowbelly> #minecrafthelp
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#254 [08:17] <cowbelly> When I try to launch minecraft it says I need to update drivers. Anyone know how to do that?
#255 [08:18] <Mum> As I am in Australia and it is after 11pm I will try again tomorrow
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#258 [08:19] <cowbelly> When I try to launch minecraft it says I need to update drivers. Anyone know how to do that?
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#289 [08:56] <Brenoplay36> Meu minecraft quando vo entrar em algum server de 1.9 e 1.10 da (java.lang.nullpointerexception: group) como arrumo
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#291 [08:57] <Brenoplay36> Meu minecraft quando vo entrar em algum server de 1.9 e 1.10 da (java.lang.nullpointerexception: group) como arrumo
#292 [08:58] <Brenoplay36> My minecraft when vo get into some server 1.9 and 1.10 of ( java.lang.NullPointerException : group ) as arrumo
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#294 [08:59] <Brenoplay36> My minecraft when vo get into some server 1.9 and 1.10 of ( java.lang.NullPointerException : group ) as arrumo
#295 [08:59] <Brenoplay36> My minecraft when vo get into some server 1.9 and 1.10 of ( java.lang.NullPointerException : group ) as arrumo
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#297 [08:59] <Brenoplay36> My minecraft when vo get into some server 1.9 and 1.10 of ( java.lang.NullPointerException : group ) as arrumo
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#315 [09:36] <SkullGamerYT> i start game but crashes and i have checked the webside it tells me to go to but dosnt work
#316 [09:36] <SkullGamerYT> I NEED HELP
#317 [09:37] <SkullGamerYT> someone knows what to do
#318 [09:37] <Slimeyegg> I recently got windows 10 and when I open my MC launcher I press play, wait a few seconds then it crashes and says I need to update my drivers, but my drivers are all up to date, Heres my DxDiag: http://paste.ubuntu.com/17291534/
#319 [09:37] <SkullGamerYT> whats that DxDiag
#320 [09:38] <GreyVulpine> Slimeyegg - Unfortunately, since that computer was updated to a later version of windows, Intel has no longer released updated video drivers for your system's video chipset. You have a few choices at this point. Either downgrade and reinstall a prior version of windows, or find a different computer to play minecraft on.
#321 [09:38] <Slimeyegg> ok thank you
#322 [09:38] <SkullGamerYT> i dont understand Slimeyegg
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#325 [09:42] <Klaudia> I can't seem to be able to launch 1.9 Forge Minecraft. Once I click play, it just doesnt launch the game. Any advice?
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#329 [09:51] <Jack> my minecraft launcher not working
#330 [09:51] * Jack is now known as Guest74436
#331 [09:52] <Guest74436> it's been a month
#332 [09:52] * Thelogoman [Thelogoman@notlogged] has joined #minecrafthelp
#333 [09:53] <Thelogoman> Lol
#334 [09:53] * SleepingShy is now known as Shy
#335 [09:55] <Guest74436> iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiyhntyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyydeeeeeeeesssssssssssssssssssssssssssssssssdddddddddfsty5555555555555555553t3333333334564rt77777777777777777777t45433333333333333333333333333465edddddddddddcrrvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
#336 [09:55] <Andrio> well
#337 [09:55] <Guest74436> gggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggg
#338 [09:55] <Guest74436> kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
#339 [09:55] <Guest74436> lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll
#340 [09:55] <Guest74436> iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii
#341 [09:56] <Guest74436> abcdefghijklmnopqrstuvwxyz
#342 [09:56] <Andrio> Guest74436, how's it not working?
#343 [09:56] * Thelogoman [Thelogoman@notlogged] has quit. (Ping timeout: 195 seconds)
#344 [09:57] <Guest74436> when i press play on my launcher it doesnt work
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#346 [09:57] <Andrio> ??> Guest74436 launcher/log
#347 [09:57] <Absol> Guest74436: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#348 [09:57] <Absol> Guest74436: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#349 [09:58] * Squishify [Squishify@notlogged] has joined #minecrafthelp
#350 [09:59] <Squishify> I'm having trouble signing in with my Minecraft account
#351 [10:00] <Andrio> ??> Bethy8338 scold/PM
#352 [10:00] <Absol> Bethy8338: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#353 [10:01] <Andrio> Squishify, what sort of trouble?
#354 [10:01] <Andrio> Squishify, what sort of trouble?
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#356 [10:01] <Squishify> Well
#357 [10:01] <Squishify> When I try to log in with the same details it won't work
#358 [10:01] <Squishify> I reset my password so many times
#359 [10:02] <Andrio> ??> Squishify login/throttl
#360 [10:02] <Andrio> ??> Squishify login/throttle
#361 [10:02] <Absol> Squishify: After 3 incorrect login attempts, a lockout is placed automatically by Mojang's systems on your network to protect accounts against brute force attacks to gain access.
#362 [10:02] <Absol> Squishify: This lockout is automatic, lasts for 3 hours, and cannot be overridden. Wait 3 hours, don't log in at all. Reset your password using https://account.mojang.com/password -- then try again.
#363 [10:02] * Bethy8338 [Bethy8338@notlogged] has joined #minecrafthelp
#364 [10:02] <Squishify> Thanks..
#365 [10:03] <Squishify> Can I log in with an alt?
#366 [10:04] <Andrio> No
#367 [10:04] <Squishify> ok
#368 [10:04] <Andrio> It's based on your IP address.
#369 [10:04] <Squishify> Got it
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#372 [10:05] <Squishify> So, basically if I tried logging in 3 times, it'll say Invalid Credentials?
#373 [10:05] <Squishify> So I have to wait 3 hours before logging into that same account with the reset password?
#374 [10:05] <Andrio> We believe so.
#375 [10:06] <Squishify> Thanks for your help
#376 [10:07] <Andrio> No problem...
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#379 [10:08] <Bella> I need the minecraft 1.7.10 and can't seem to find it?
#380 [10:09] <Squishify> What version are you currently on?
#381 [10:09] <Bella> 1.9
#382 [10:09] <Squishify> Okay, when did you get minecraft?
#383 [10:09] * rikykosta [rikykosta@notlogged] has joined #minecrafthelp
#384 [10:10] <rikykosta> minecraft multiplayer error: java.lang.NullPointerException: group
#385 [10:10] <Bella> Erm...a couple years ago I think.
#386 [10:10] <rikykosta> help me please :(
#387 [10:10] <Squishify> Hmm
#388 [10:10] <Squishify> rikykosta what do you need help with?
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#392 [10:12] <rikykosta> I can not get into the server, I get this error: java.lang.NullPointerException: group
#393 [10:12] <rikykosta> help
#394 [10:12] <Squishify> What server?
#395 [10:12] * lea_1912 [lea_1912@notlogged] has joined #minecrafthelp
#396 [10:13] <Squishify> Try logging out of minecraft and back in
#397 [10:13] <rikykosta> all
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#399 [10:14] <rikykosta> I uninstalled and installed minecraft and java, but I always this error
#400 [10:14] <rikykosta> I can only use versions up to 1.8.9
#401 [10:15] <Squishify> Hey I have a question, if I don't reset my password in 3 hours ( because I did it when my login failed ) can I still log into Minecraft?
#402 [10:15] * Shy is now known as AfkShy
#403 [10:15] <Squishify> Hey I have a question, if I don't reset my password in 3 hours ( because I did it when my login failed ) can I still log into Minecraft? Or do I HAVE to reset my password in 3 hours?
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#405 [10:16] <Andrio> I believe you should be able to log in then.
#406 [10:16] <Squishify> So, I don't need to reset my password in 3 hours since I did it when my login failed?
#407 [10:17] <GreyVulpine> You don't need to, but we recommend you resetting it in three hours, just in case you forgot what you reset it to.
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#409 [10:17] <Squishify> Nah I wrote it down xD
#410 [10:17] <GreyVulpine> Just so the new password is fresh in your mind, and you don't trigger the lockout again
#411 [10:17] <Squishify> I wrote the password down
#412 [10:18] <Andrio> mm
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#414 [10:18] <Klaudia> I have problems launching my 1.9 Forge Minecraft. When I click Play it won't launch the game.
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#416 [10:18] <Squishify> So if I wrote the password I change it to down,I don't need to reset it in 3 hours
#417 [10:18] <GreyVulpine> Squishify - Correct
#418 [10:19] <Squishify> changed*
#419 [10:19] <Squishify> Alright, thanks
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#452 [11:02] <K1ngraf> Hello can I get any email with which I put my password back
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#454 [11:04] <notL> Is anyone here?\
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#457 [11:06] <notL> I need help.. I have a bug that does not allow me to use Shift for items (like wearing armor-stacking-bring them to my inventory directly from a chect and others)
#458 [11:06] <Andrio> K1ngraf, is this what you're looking for? https://account.mojang.com/password
#459 [11:06] <Andrio> notL, is touch screen mode on in the control settings?
#460 [11:07] <notL> no
#461 [11:09] <notL> I now try a restart at java and redownloading minecraft... if it doesn't work I will come back!
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#472 [11:34] <SilverMatt> My Minecraft have a Problem and say DxDiag Problem what i should do?
#473 [11:37] <SilverMatt> this is my report link http://paste.ubuntu.com/17295919/
#474 [11:38] * jenni [jenni@notlogged] has joined #minecrafthelp
#475 [11:41] <CubeTheThird> SilverMatt, download and install https://downloadcenter.intel.com/download/25188/Intel-Graphics-Driver-for-Windows-10-15-33-
#476 [11:42] <SilverMatt> 2 zips or 1
#477 [11:42] <SilverMatt> i dont no
#478 [11:43] <mattym> SilverMatt, The top/first one
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#482 [11:43] <SilverMatt> tks
#483 [11:43] <SilverMatt> and execut
#484 [11:43] <SilverMatt> ???
#485 [11:44] * yousefQais [yousefQais@notlogged] has quit. (Client Quit)
#486 [11:44] <mattym> SilverMatt, Yes
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#489 [11:49] <Villin> Hey mine craft will not let me mine gravel
#490 [11:51] <Villin> I tried shovel pick axe everything
#491 [11:51] <CubeTheThird> Villin, what happens..?
#492 [11:51] * mimim [mimim@notlogged] has joined #minecrafthelp
#493 [11:52] <Villin> It disapears like i never mined it
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#496 [11:53] <Villin> It will not move to inventory
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#498 [11:55] <CubeTheThird> Villin, what edition of minecraft is this?
#499 [11:55] <Villin> Ps4
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#501 [11:56] <Villin_> Ps4 edition
#502 [11:57] <CubeTheThird> Villin_, ah.. not sure we would be able to find a solution then. We generally only assist with the PC edition here. I recommend you check the minecraft forums about your issue
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#504 [11:57] <Coco> I have a new laptop. After I log in to Minecraft, I enter a server - it then says 'not responding' and kicks me out witha big long error message - some is 'Failed to write core dump. Minidump not enabled by default or client version of windows
#505 [11:58] <CubeTheThird> Coco, copy the full error log onto http://paste.ubuntu.com and give the URL here.
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#509 [12:00] <Coco> http://paste.ubuntu.com/17297399/
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#511 [12:00] <CubeTheThird> Coco, what game version are you using?
#512 [12:00] <Coco> 1.9.4
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#514 [12:01] <CubeTheThird> Coco, oh. that partly explains it. In the game's video settings, turn on the VBOs setting
#515 [12:01] <CubeTheThird> Coco, btw, in 1.10, that setting is on by default to correct your issue
#516 [12:01] <Coco> thanks
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#519 [12:02] <Coco> I cannot turn VBOs on because when I try to get into minecraft it kicks me off
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#521 [12:02] <SilverMatt> tks for help and good luck for the others
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#523 [12:03] <mattym> Coco, From the main menu, which you said you can get to, got to Options then Video Settings, VBO is at the bottom
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#527 [12:06] <Coco> CubeTheThird and mattym thank you so much it worked!
#528 [12:06] <CubeTheThird> yay!
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#532 [12:09] <MarcusJN> help
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#534 [12:11] <CubeTheThird> MarcusJN, with?
#535 [12:12] <MarcusJN> ok
#536 [12:12] <MarcusJN> ok
#537 [12:13] * MarcusJN [MarcusJN@notlogged] has left #minecrafthelp
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#540 [12:18] <recognize> I forgot my password to my account and the email it linked to, how do i get my account back?
#541 [12:20] <CubeTheThird> recognize, have you tried resetting the password?
#542 [12:21] <recognize> i have but the only way is to go through the email i made when i was like 12 when i bought the game which i cant get into
#543 [12:21] * dominikpedic5 [dominikpedic5@notlogged] has joined #minecrafthelp
#544 [12:21] <CubeTheThird> recognize, then you'll have to contact Mojang about it
#545 [12:21] <CubeTheThird> ??> recognize mojang/email
#546 [12:22] <Absol> recognize: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#547 [12:22] <Absol> recognize: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
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#549 [12:25] * MDMCK10 [MDMCK10@notlogged] has joined #minecrafthelp
#550 [12:25] <MDMCK10> "I NEED HELP"
#551 [12:25] <MDMCK10> jk
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#553 [12:29] * MDMCK10 [MDMCK10@notlogged] has quit. (Ping timeout: 195 seconds)
#554 [12:29] <Jacklee> recently updated to Windows 10 and now getting error message when I try to play minecraft. I have tried following directions for updating driver but still not working
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#560 [12:34] <stingingobject5> help someone http://paste.ubuntu.com/17299104/
#561 [12:34] * muny [muny@notlogged] has quit. (Ping timeout: 195 seconds)
#562 [12:34] <stingingobject5> any one#
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#565 [12:35] * AdamNP [AdamNP@notlogged] has joined #minecrafthelp
#566 [12:36] <AdamNP> Why hello there everybody :D
#567 [12:36] * Braeden [Braeden@notlogged] has joined #minecrafthelp
#568 [12:36] <AdamNP> hey Braeden
#569 [12:37] <Braeden> Hey I lost access to my Mojang Account Email and I want to change it, But it won't let me do that without the email I was using
#570 [12:37] <AdamNP> i think no one is here
#571 [12:38] <AdamNP> and that is a very annoying problem
#572 [12:38] <Braeden> But you are here
#573 [12:38] * stingingobject5 [stingingobject5@notlogged] has quit. (Ping timeout: 195 seconds)
#574 [12:38] <AdamNP> i am not helping tho
#575 [12:38] <mattym> ??> Braeden mojang/email
#576 [12:38] <Braeden> oh
#577 [12:38] <Absol> Braeden: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#578 [12:38] <Absol> Braeden: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#579 [12:38] <mattym> Braeden, Fill in the form Absol linked
#580 [12:38] <AdamNP> Absol i was going to do the same thing XD
#581 [12:38] <mattym> ??> AdamNP bot
#582 [12:39] <Absol> AdamNP: I am a bot. Whoever triggered the ?? bot command before this message is the actual person helping you. Talk to them, not me!
#583 [12:39] * AfkShy is now known as Shy
#584 [12:39] <AdamNP> What do u mean mattym?
#585 [12:39] <mattym> AdamNP, Read what Absol said
#586 [12:39] <AdamNP> i did a year ago XD
#587 [12:39] <AdamNP> I know this link btw
#588 [12:40] <mattym> ??> AdamNP scold/pm
#589 [12:40] <Absol> AdamNP: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#590 [12:41] <mattym> AdamNP, If your going to be in the channel please read the rules link
#591 [12:41] <AdamNP> i am just asking if we can be friends
#592 [12:41] <AdamNP> and there is no rule written on public about pm
#593 [12:41] <AdamNP> and mattym isnt op
#594 [12:42] <AdamNP> so?
#595 [12:42] * AURA_Sam [AURA_Sam@notlogged] has joined #minecrafthelp
#596 [12:43] <mattym> AdamNP, Can you not read the first paragraph in the rules link?
#597 [12:43] <AURA_Sam> I lag so much when I am on Minecraft 1.9/1.10 and when im on any below version my game is running just fine. Can anyone tell me what is going on
#598 [12:43] <mattym> AURA_Sam, Lower ingame Video Settings
#599 [12:43] <AURA_Sam> tried that
#600 [12:43] <mattym> ??> AURA_Sam win/dxdiag
#601 [12:43] <Absol> AURA_Sam: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#602 [12:44] <AURA_Sam> ok
#603 [12:44] <AdamNP> matttm there is no rule about PM -.-
#604 [12:45] <mattym> AdamNP, Again, read the the rules page, first/second paragraph
#605 [12:45] <AdamNP> hey mattym , can i help people with ya?
#606 [12:45] <mattym> AdamNP, Arguing isnt helping you here
#607 [12:45] <AdamNP> wut??
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#611 [12:47] <AdamNP> hey mattym , i got banned on my phone , and it took a YEAR to join back
#612 [12:47] <AdamNP> sooooo...
#613 [12:47] <AdamNP> IF YOU ARE BANNED: You will be told how long the ban is for when it occurs. Do not come back until that time has expired. Evading the ban will result in a permanent ban, and a report to IRC operators that may get you removed from the IRC network entirely. If you think the ban was not justified, please contact GreyVulpine via query
#614 [12:48] <AdamNP> brb
#615 [12:48] <AdamNP> wait...
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#618 [12:50] <AURA_Sam> is the dxdiag gonna help me out?
#619 [12:50] <AURA_Sam> it says its for people that cant update their drivers
#620 [12:51] <mattym> AURA_Sam, It lets me check your hardware, see if an update is needer or what you can do to try and make it run smoother
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#622 [12:51] <AURA_Sam> oh ok
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#624 [12:52] <mattym> AURA_Sam, Just get me the link it has you create?
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#627 [12:53] <AdamNP> i'm back
#628 [12:53] * mimim [mimim@notlogged] has quit. (Quit: Web client closed)
#629 [12:54] <AdamNP> mattym can we plz chat on private for a moment?
#630 [12:54] <mattym> AdamNP, NO
#631 [12:54] <AdamNP> why?
#632 [12:55] <CubeTheThird> ??> AdamNP scold/pm
#633 [12:55] <Absol> AdamNP: We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
#634 [12:55] * knu [knu@notlogged] has quit. (Read error: Connection reset by peer)
#635 [12:55] <AdamNP> CubeTheThird what is scold pm
#636 [12:55] <CubeTheThird> AdamNP, read what Absol said after that
#637 [12:56] <AdamNP> ok Absol but i swear matt isn't op
#638 [12:56] <mattym> AdamNP, That doesnt matter
#639 [12:56] <CubeTheThird> AdamNP, what does that have to do with anything?
#640 [12:56] <AdamNP> anyways...it is a rule
#641 [12:56] <CubeTheThird> yes
#642 [12:57] <AdamNP> all i wanted to say is....can i be friends with u guys?
#643 [12:57] <AdamNP> frind*
#644 [12:57] <AURA_Sam> http://paste.ubuntu.com/17300184/
#645 [12:57] <AdamNP> OMG A STUPID KB
#646 [12:58] <AURA_Sam> i sent the link
#647 [12:58] * jhonatan [jhonatan@notlogged] has joined #minecrafthelp
#648 [12:58] <mattym> AURA_Sam, With Intel HD Graphics, the latest versions of Minecraft struggle cause the hardware cant quite keep up with it anymore. As I said earlier, try adjusting your Video Settings ingmae
#649 [12:58] <mattym> ingame*
#650 [12:58] <AdamNP> AURA_Sam omg too long
#651 [12:58] * kirby|gone is now known as mrkirby153
#652 [12:58] <AURA_Sam> i tried adjusting it but nothing happened
#653 [12:58] <AURA_Sam> is there any other way?
#654 [12:59] <mattym> AURA_Sam, New computer
#655 [12:59] <AdamNP> brb guys
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#657 [12:59] <AURA_Sam> is that the only other option?
#658 [12:59] * AdamNP2 [AdamNP2@notlogged] has joined #minecrafthelp
#659 [12:59] <AdamNP2> i am back
#660 [12:59] <mattym> AURA_Sam, What ingame settings have you tried?
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#664 [12:59] <AURA_Sam> i set my render distance to 2, graphics fast vync off, maxfps unlimited clouds off view bobbing off
#665 [13:00] <AURA_Sam> and entity shadows off
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#668 [13:00] <mattym> AURA_Sam, Try smooth lighting on Off or Minimum and try turning Vsync back on
#669 [13:00] <Jacklee> recently updated to Windows 10 and now getting error message when I try to play minecraft. I have tried following directions for updating driver but still not working
#670 [13:00] <mattym> Jacklee, Do you have the link to your dxdiag report? If so please post the link in this chat.
#671 [13:00] <AURA_Sam> ok
#672 [13:00] <CubeTheThird> AdamNP2, you've been here countless times, haven't followed any of the instructions you were given, have been pestering people and private messaging people. As far as I can see there's plenty of justification for you to be banned
#673 [13:01] * anster22 [anster22@notlogged] has joined #minecrafthelp
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#675 [13:02] <AURA_Sam> mattym theres no difference. If i buy a new graphics card would it be better?
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#677 [13:02] * Zed [Zed@notlogged] has quit. (Ping timeout: 186 seconds)
#678 [13:02] <AdamNP2> Are you watching me irl mr.....CubeTheThird? cuz saying noy following any instructions
#679 [13:02] <AdamNP2> not*
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#681 [13:03] * feliperck286 [feliperck286@notlogged] has quit. (Client Quit)
#682 [13:03] <AdamNP2> and i am here just because i am bored
#683 [13:03] <AURA_Sam> its still lagging.
#684 [13:03] <AdamNP2> idk what to do
#685 [13:03] <mattym> AURA_Sam, One moment
#686 [13:03] * CubeTheThird kicked AdamNP2 from #minecrafthelp (Reason: damNP2 :go somewhere else to cure your boredom)
#687 [13:03] <AURA_Sam> ok
#688 [13:03] <mattym> AURA_Sam, Your on a laptop?
#689 [13:04] <AURA_Sam> yes
#690 [13:04] <mattym> AURA_Sam, Then no, you cannot get a new graphics card
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#693 [13:04] <Jacklee> mattym, have my dxdiag report but how do I post the link?
#694 [13:04] <mattym> ??> Jacklee win/dxdiag
#695 [13:04] <Absol> Jacklee: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#696 [13:04] <AURA_Sam> jacklee copy the link and paste it here
#697 [13:04] <mattym> Jacklee, Check all the instructions in the link form Absol
#698 [13:04] <AURA_Sam> what else can i do
#699 [13:04] <mattym> Jacklee, Put the log onto the paste site then get me the link to it
#700 [13:05] <mattym> AURA_Sam, Really nothing, your CPU is under the minimum suggested speed, and your graphis card is bordering on the side of old and underpowered for the recent releases of MC
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#702 [13:05] <mattym> AURA_Sam, If you want any significant improvement, you would need a better computer
#703 [13:06] <AURA_Sam> Any suggestions for a good one that doesnt cost too muhc
#704 [13:06] <AURA_Sam> *much?
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#706 [13:06] <CubeTheThird> what's AURA_Sam's issue?
#707 [13:06] <mattym> AURA_Sam, Lag...
#708 [13:06] <Jacklee> http://paste.ubuntu.com/17300627/
#709 [13:06] <mattym> er
#710 [13:07] <mattym> CubeTheThird, Lag...
#711 [13:07] <CubeTheThird> mattym, what have you checked thus far?
#712 [13:07] <CubeTheThird> Jacklee, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#713 [13:07] <mattym> CubeTheThird, Video Settings and hardware
#714 [13:07] <mattym> CubeTheThird, AURA_Sam's dxdiag http://paste.ubuntu.com/17300184/
#715 [13:07] <CubeTheThird> thanks
#716 [13:07] <CubeTheThird> AURA_Sam, lemme take a look
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#718 [13:08] <CubeTheThird> mattym, have you tried updating drivers?
#719 [13:08] <mattym> CubeTheThird, Not yet
#720 [13:08] <CubeTheThird> ok lemme grab that
#721 [13:08] <CubeTheThird> AURA_Sam, try download and install https://downloadcenter.intel.com/download/25951/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497
#722 [13:09] <mattym> AURA_Sam, First option on that page ^
#723 [13:09] <AURA_Sam> ok, btw thank you all so much for trying to help me out
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#727 [13:11] <AURA_Sam_> my internetcut off, did i miss anything
#728 [13:11] <CubeTheThird> AURA_Sam_, last we told you was to start downloading a driver
#729 [13:12] <AURA_Sam_> the intel one?
#730 [13:12] <AURA_Sam_> yeah im downloading it
#731 [13:12] <Jacklee> What a bummer, thanks, mattym
#732 [13:12] * AURA_Sam [AURA_Sam@notlogged] has quit. (Ping timeout: 195 seconds)
#733 [13:12] <Jacklee> thanks cubethe third
#734 [13:12] <theangleofthedark> its says uhoh looks like the game has crushed pls help :(
#735 [13:13] <CubeTheThird> theangleofthedark, copy the crash report onto http://paste.ubuntu.com and give the URL here.
#736 [13:13] <mattym> ??> theangleofthedark launcher/crash-log
#737 [13:13] <Absol> theangleofthedark: We need to see your crash log, which appears after a crash.
#738 [13:13] <Absol> theangleofthedark: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
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#743 [13:18] <theangleofthedark> how??
#744 [13:18] * Jacklee [Jacklee@notlogged] has quit. (Quit: Web client closed)
#745 [13:18] <CubeTheThird> ??> theangleofthedark win/edit
#746 [13:18] <Absol> theangleofthedark: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
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#752 [13:22] <AURA_Sam_> it says that its a dangerous program
#753 [13:23] <CubeTheThird> AURA_Sam_, what does? your anti-virus ?
#754 [13:23] <CubeTheThird> AURA_Sam_, it's fine. It's right off the intel website
#755 [13:23] <AURA_Sam_> ok
#756 [13:24] <AURA_Sam_> ok its installing
#757 [13:25] <AURA_Sam_> there was an error
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#760 [13:27] <mattym> AURA_Sam_, What did it say?
#761 [13:27] <AURA_Sam_> that its not validate for my laptop or something like that
#762 [13:27] * jakob200 [jakob200@notlogged] has joined #minecrafthelp
#763 [13:28] <mattym> AURA_Sam_, One moment
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#765 [13:29] <mattym> AURA_Sam_, Can you find me your full Acer Model number or Serial Number (may be writen as SNID)
#766 [13:29] <AURA_Sam_> ok
#767 [13:29] * gabicardias8 [gabicardias8@notlogged] has joined #minecrafthelp
#768 [13:29] <AURA_Sam_> what?
#769 [13:29] * gabicardias8 [gabicardias8@notlogged] has quit. (Client Quit)
#770 [13:29] <AURA_Sam_> im confused
#771 [13:29] <mattym> AURA_Sam_, Should be written on your computer somewhere
#772 [13:29] <mattym> AURA_Sam_, Or on a sticker at the bottom of the laptop
#773 [13:30] <CubeTheThird> mattym, no we don't need that
#774 [13:30] <mattym> CubeTheThird, Looking up model from the dxdaig on Acer gives conflicting info
#775 [13:31] <CubeTheThird> huh?
#776 [13:31] <CubeTheThird> AURA_Sam_, download and install http://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.15.4248_W10x64_A.zip?acerid=635754868429194634&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20E5-571&OS=ALL&LC=en&BC=ACER&SC=PA_6
#777 [13:33] <mattym> CubeTheThird, Acer page listed that one as Broadwell, when the CPU is Haswell series
#778 [13:33] <CubeTheThird> I'm pretty sure acer lists broadwell for like all of them
#779 [13:33] <CubeTheThird> they're totally wrong
#780 [13:33] <AURA_Sam_> wait it gave me the option to install the previous one
#781 [13:34] <AURA_Sam_> wait nvm
#782 [13:34] <AURA_Sam_> im installing the one you just sent me
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#787 [13:38] <AURA_Sam_> do i click the file and go on setup?
#788 [13:38] <CubeTheThird> AURA_Sam_, ya run the setup
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#792 [13:42] <bob> hey can someone help me
#793 [13:42] <bob> trying to make a mine craft local server and can't for the life of me find the ip
#794 [13:42] <bob> the server is running but i can't connect to it
#795 [13:42] <AURA_Sam_> google whats the ip
#796 [13:42] * bob is now known as Guest34309
#797 [13:42] <AURA_Sam_> google whats my ip
#798 [13:42] <Guest34309> its not through the client i downloaded a server client
#799 [13:43] <Guest34309> i have my ip but it won't connect
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#801 [13:43] <Guest34309> is it just my ip or local?
#802 [13:43] <AURA_Sam_> where it says server adress type in localhost
#803 [13:43] <Guest34309> oh okay in server properties?
#804 [13:43] <CubeTheThird> Guest34309, are you hosting the server on the same machine you're playing on?
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#806 [13:44] <Guest34309> got it thanks!
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#809 [13:44] <AURA_Sam_> cubethethird after i reset my computer will the problem be solved?
#810 [13:44] <mattym> AURA_Sam_, Hopefully it will be improved
#811 [13:45] <CubeTheThird> AURA_Sam_, potentially. That's what we're hopeing for
#812 [13:45] <CubeTheThird> *hoping
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#814 [13:45] <minecrafthelp525> please help when i join my server minecraft crashes
#815 [13:45] <AURA_Sam_> ok
#816 [13:45] <AURA_Sam_> ima reset it
#817 [13:45] * leffi4 [leffi4@notlogged] has joined #minecrafthelp
#818 [13:45] <leffi4> Hello
#819 [13:46] <minecrafthelp525> it becomes not responding after that i get disconnected
#820 [13:46] <minecrafthelp525> when i join my server Minecraft becomes not responding after that i get disconnected
#821 [13:46] <CubeTheThird> minecrafthelp525, can you open the game's video settings?
#822 [13:46] <CubeTheThird> hello leffi4
#823 [13:46] <minecrafthelp525> u want a screen shot/
#824 [13:46] <minecrafthelp525> u want a screen shot?
#825 [13:47] <leffi4> I need help. All of a sudden, i can not launch minecraft. It says "Lack of updated graphics drivers" What do i do?
#826 [13:48] <minecrafthelp525> this is the screen shop http://prntscr.com/bfy2v4
#827 [13:48] <mattym> leffi4, Do you have the link to your dxdiag report? If so please post the link in this chat.
#828 [13:48] <mattym> ??> minecrafthelp525 mods
#829 [13:48] <Absol> minecrafthelp525: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#830 [13:48] <Absol> minecrafthelp525: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
#831 [13:48] <leffi4> how? Im noob sorru
#832 [13:48] <CubeTheThird> minecrafthelp525, try turning off VBOs
#833 [13:48] <mattym> ??> leffi4 win/dxdiag
#834 [13:48] <Absol> leffi4: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#835 [13:48] <mattym> leffi4, Do all the instructions in the link Absol posted
#836 [13:49] <minecrafthelp525> not working
#837 [13:49] * AURA_Sam_ [AURA_Sam_@notlogged] has quit. (Ping timeout: 195 seconds)
#838 [13:50] <CubeTheThird> minecrafthelp525, then we can only recommend you try without mods
#839 [13:50] <minecrafthelp525> there is no mods
#840 [13:50] <minecrafthelp525> only optifine
#841 [13:50] <mattym> minecrafthelp525, Which is a mod
#842 [13:50] <minecrafthelp525> i ill try vanilla mc
#843 [13:52] <leffi4> hey again i'm at that ubuntu pastebin thing, what now??
#844 [13:52] <minecrafthelp525> not working
#845 [13:52] <CubeTheThird> leffi4, copy the website address of your paste and give it here
#846 [13:52] <mattym> ??> minecrafthelp525 launcher/crash-log
#847 [13:52] <Absol> minecrafthelp525: We need to see your crash log, which appears after a crash.
#848 [13:52] <Absol> minecrafthelp525: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#849 [13:53] <leffi4> the whole thing? O.o
#850 [13:53] <leffi4> it is really much text...
#851 [13:53] <CubeTheThird> leffi4, .. the link. Don't paste the report here directly
#852 [13:53] <leffi4> oh, haha
#853 [13:53] <minecrafthelp525> minecraft not crashing
#854 [13:53] <leffi4> knew that
#855 [13:53] <minecrafthelp525> only not responing
#856 [13:53] <minecrafthelp525> after that disconnected
#857 [13:53] <leffi4> here
#858 [13:53] * SUICIDE10 [SUICIDE10@notlogged] has joined #minecrafthelp
#859 [13:53] <leffi4> http://paste.ubuntu.com/17302551/
#860 [13:53] * viniciud [viniciud@notlogged] has joined #minecrafthelp
#861 [13:53] <mattym> ??> minecrafthelp525 win/reinst
#862 [13:53] <Absol> minecrafthelp525: You may need to reinstall the locally installed files that Minecraft puts into place.
#863 [13:53] * TIAGO [TIAGO@notlogged] has joined #minecrafthelp
#864 [13:53] <Absol> minecrafthelp525: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#865 [13:54] <leffi4> thx
#866 [13:54] <CubeTheThird> leffi4, sorry, but unfortunately your graphics card is not supported on newer editions of windows. You will either have to downgrade to windows 7, get a new graphics card (only applicable to Desktop computers), or use a different computer.
#867 [13:54] <minecrafthelp525> 10
#868 [13:54] <minecrafthelp525> windows 10
#869 [13:55] <mattym> minecrafthelp525, Follow the instructions Absol posted
#870 [13:55] * AURA_Sam [AURA_Sam@notlogged] has joined #minecrafthelp
#871 [13:55] <AURA_Sam> im back
#872 [13:55] * Shy is now known as FoodShy
#873 [13:55] <AURA_Sam> lets hope this works
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#875 [13:55] * SUICIDE10 [SUICIDE10@notlogged] has quit. (Client Quit)
#876 [13:56] <leffi4> Cube, so uhm... I can't use this computer 4 minecraft? :((
#877 [13:56] * viniciud [viniciud@notlogged] has quit. (Client Quit)
#878 [13:56] <CubeTheThird> leffi4, you can. Your graphics card isn't compatible with windows 10 though, so the way it currently is won't be sufficient for the game to run
#879 [13:56] <AURA_Sam> it didnt work
#880 [13:56] * patricia [patricia@notlogged] has quit. (Ping timeout: 195 seconds)
#881 [13:57] <CubeTheThird> AURA_Sam, is your laptop plugged into power?
#882 [13:57] <leffi4> ok thanks tho..
#883 [13:57] <minecrafthelp525> do i delete my testure packs?
#884 [13:57] <minecrafthelp525> i mean recource packs?
#885 [13:57] * TIAGO [TIAGO@notlogged] has quit. (Ping timeout: 195 seconds)
#886 [13:57] <mattym> minecrafthelp525, Delete everything but the saves folder, if you have resource packs, you can keep that folder too
#887 [13:57] <AURA_Sam> yes
#888 [13:58] <AURA_Sam> you want me to unplug it?
#889 [13:59] <CubeTheThird> AURA_Sam, no leave it plugged
#890 [13:59] <minecrafthelp525> this is the crash report
#891 [13:59] <minecrafthelp525> http://pastebin.com/2vpLFMvk
#892 [13:59] <AURA_Sam> what do i do
#893 [13:59] <CubeTheThird> AURA_Sam, can you check your computer's power settings to make sure it's set to maximum performance?
#894 [14:00] <mattym> minecrafthelp525, You didnt do the previous instructions
#895 [14:00] <CubeTheThird> minecrafthelp525, that crash report is a year old
#896 [14:00] <AURA_Sam> i put it on high performance
#897 [14:00] <mattym> that too
#898 [14:00] <minecrafthelp525> idk
#899 [14:00] <CubeTheThird> AURA_Sam, ok. See if that helps
#900 [14:00] <AURA_Sam> it didnt work
#901 [14:01] <CubeTheThird> AURA_Sam, hmm. I suppose we could try doing a clean install of the game
#902 [14:02] <minecrafthelp525> sorry i didn't see the year
#903 [14:02] <CubeTheThird> ??> AURA_Sam win/reinst
#904 [14:02] <Absol> AURA_Sam: You may need to reinstall the locally installed files that Minecraft puts into place.
#905 [14:02] <Absol> AURA_Sam: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#906 [14:02] <minecrafthelp525> this is today
#907 [14:02] <minecrafthelp525> http://pastebin.com/
#908 [14:02] <minecrafthelp525> http://pastebin.com/nn8hBPdj
#909 [14:02] <AURA_Sam> I tried that
#910 [14:02] <mattym> ??> minecrafthelp525 win/reinst
#911 [14:02] <Absol> minecrafthelp525: You may need to reinstall the locally installed files that Minecraft puts into place.
#912 [14:02] <Absol> minecrafthelp525: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#913 [14:02] <mattym> minecrafthelp525, Do the instructions from Absol
#914 [14:03] * GrygrFlzr [GrygrFlzr@notlogged] has joined #minecrafthelp
#915 [14:03] <minecrafthelp525> i deleted the saves file
#916 [14:03] <minecrafthelp525> and the versions
#917 [14:03] <minecrafthelp525> still
#918 [14:03] <AURA_Sam> locally installed files?
#919 [14:03] <mattym> minecrafthelp525, Do you understand what "delete everything except for the saves" means?
#920 [14:03] * mascoop12 [mascoop12@notlogged] has joined #minecrafthelp
#921 [14:03] <minecrafthelp525> that means delete saves
#922 [14:03] <minecrafthelp525> and keep the others
#923 [14:04] <CubeTheThird> AURA_Sam, files installed on your PC specifically
#924 [14:04] * mattym loudest facepalm ever
#924 [14:04] <AURA_Sam> you want me to completely clean my pc?
#925 [14:04] <minecrafthelp525> whats wrong?
#926 [14:05] <CubeTheThird> AURA_Sam, no. Was just to remove the minecraft game files and reinstall
#927 [14:05] * mascoop12 [mascoop12@notlogged] has quit. (Client Quit)
#928 [14:06] <AURA_Sam> ok ill try
#929 [14:06] * mascoop12 [mascoop12@notlogged] has joined #minecrafthelp
#930 [14:07] <CubeTheThird> minecrafthelp525, you literally did the opposite of what you were told
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#932 [14:08] * minecrafthelp525 [minecrafthelp525@notlogged] has quit. (Ping timeout: 195 seconds)
#933 [14:09] * FoodShy is now known as Shy
#934 [14:09] * minecrafthelp525 [minecrafthelp525@notlogged] has joined #minecrafthelp
#935 [14:10] <minecrafthelp525> can we team viewr or join.me im bad at this stuff
#936 [14:10] <CubeTheThird> minecrafthelp525, you did the opposite of what you were told
#937 [14:10] * lilacwolf [lilacwolf@notlogged] has joined #minecrafthelp
#938 [14:10] <CubeTheThird> minecrafthelp525, delete all the files, but NOT the saves
#939 [14:10] <AURA_Sam> I removed the .minecraft file
#940 [14:10] <AURA_Sam> and I uninstalled it
#941 [14:10] <AURA_Sam> im reinstalling it now
#942 [14:11] * minecrafthelp525_ [minecrafthelp525_@notlogged] has joined #minecrafthelp
#943 [14:11] <minecrafthelp525> ok
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#947 [14:14] <lilacwolf> I've completely uninstalled the game, I've reinstalled, I've done that thing where I copy my updated Java into the Minecraft file, but I still get the Java Platform SE binary has stopped working message.
#948 [14:14] * aco [aco@notlogged] has joined #minecrafthelp
#949 [14:14] <lilacwolf> No matter what I try, it crashes.
#950 [14:14] <lilacwolf> No matter what I try, it crashes.
#951 [14:14] * nikor03 [nikor03@notlogged] has left #minecrafthelp
#952 [14:14] <mattym> ??> lilacwolf launcher/crash-log
#953 [14:14] <Absol> lilacwolf: We need to see your crash log, which appears after a crash.
#954 [14:14] <Absol> lilacwolf: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#955 [14:14] <Absol> lilacwolf: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#956 [14:15] * aco [aco@notlogged] has left #minecrafthelp
#957 [14:16] <lilacwolf> http://paste.ubuntu.com/17303513/
#958 [14:17] <CubeTheThird> lilacwolf, in the game's video settings, turn off VBOs
#959 [14:17] <lilacwolf> Ok, let me try that.
#960 [14:18] <lilacwolf> What are VBOs?
#961 [14:18] <AURA_Sam> no difference
#962 [14:18] <AURA_Sam> im still lagging
#963 [14:19] <CubeTheThird> AURA_Sam, what's your FPS at?
#964 [14:19] <AURA_Sam> lemme check
#965 [14:19] <CubeTheThird> lilacwolf, it stands for Vertex Buffered Objects. It's a graphics construct that can improve performance if supported
#966 [14:20] <AURA_Sam> even my title screen is lagging btw
#967 [14:20] * Miniij [Miniij@notlogged] has joined #minecrafthelp
#968 [14:21] <lilacwolf> I don't see that as an option under Video settings
#969 [14:21] <mattym> lilacwolf, All the way at the bottom, may need to scroll down
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#971 [14:21] <AURA_Sam> my fps is at 1
#972 [14:21] * josue [josue@notlogged] has joined #minecrafthelp
#973 [14:21] <lilacwolf> duh, my bad...ok trying again.
#974 [14:22] <AURA_Sam> 1 fps
#975 [14:22] <Miniij> I can't open my minecraft it crashes everytime
#976 [14:22] <minecrafthelp525> deleted every thing time to test
#977 [14:23] <mattym> ??> Miniij launcher/crash-log
#978 [14:23] <Absol> Miniij: We need to see your crash log, which appears after a crash.
#979 [14:23] <Absol> Miniij: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#980 [14:23] * Miniij [Miniij@notlogged] has quit. (Client Quit)
#981 [14:23] <CubeTheThird> AURA_Sam, can you tell me what the following videos settings are at: render distance, Max FPS, VSync, VBOs
#982 [14:24] <lilacwolf> Got it, thank you!!!!
#983 [14:24] <AURA_Sam> i dont want to play with minimum settings
#984 [14:25] * lilacwolf [lilacwolf@notlogged] has quit. (Quit: Web client closed)
#985 [14:25] <AURA_Sam> max fps is unlimited my render distance is on 16 and vbos is on
#986 [14:26] <AURA_Sam> i dont want to reduce my render distance though
#987 [14:26] <mattym> AURA_Sam, Then as I said earlier if you want to see any noticible improvement, you are going to need a better computer. And to answer you question regarding that form earlier, a "cheap" option is not going to help the issue. (depending of coarse on what you consider cheap)
#988 [14:27] <CubeTheThird> AURA_Sam, yes or no, does setting the render distance to 8 help?
#989 [14:27] <AURA_Sam> lets see
#990 [14:27] * Chiliga [Chiliga@notlogged] has joined #minecrafthelp
#991 [14:27] * JokerRaidZ [JokerRaidZ@notlogged] has joined #minecrafthelp
#992 [14:28] <Chiliga> hi
#993 [14:28] * jack [jack@notlogged] has joined #minecrafthelp
#994 [14:28] <AURA_Sam> no it does not
#995 [14:28] <Chiliga> hey
#996 [14:28] <JokerRaidZ> hello i need some help with migrating my mc account
#997 [14:28] * nibje1 [nibje1@notlogged] has joined #minecrafthelp
#998 [14:28] <AURA_Sam> not even with 2
#999 [14:28] * Chiliga [Chiliga@notlogged] has quit. (Client Quit)
#1000 [14:28] * jack is now known as Guest71739
#1001 [14:28] * jack is now known as Guest71739
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#1004 [14:29] <Guest71739> hi, i recently bought minecraft for pc and i havent played on it for about 3 month and i came back on to go on it and it says i can only play the demo
#1005 [14:29] <JokerRaidZ> hello i need some help with migrating my mc account but i cant access my email due to accidentally deleting the wrong one
#1006 [14:29] <mattym> Guest71739, Are you sure you are logged int with the correct account?
#1007 [14:30] <mattym> ??> JokerRaidZ mojang/email
#1008 [14:30] <Absol> JokerRaidZ: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1009 [14:30] <Absol> JokerRaidZ: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1010 [14:30] <mattym> JokerRaidZ, Fill in the form Absol linked
#1011 [14:30] <Guest71739> i dont know it asked me t olog in and i put in what i think
#1012 [14:30] <JokerRaidZ> ok thank you
#1013 [14:30] <mattym> Guest71739, What is your ingame username?
#1014 [14:30] <Guest71739> gormzy_123
#1015 [14:30] * minecrafthelp525_ [minecrafthelp525_@notlogged] has quit. (Ping timeout: 195 seconds)
#1016 [14:30] <AURA_Sam> i set it on 8 but it didnt make a differene
#1017 [14:31] <mattym> Guest71739, If you log in at account.mojang.com/me under the "My games" area does it list minecraft with your ingame name next to it?
#1018 [14:32] <Guest71739> ill log in now
#1019 [14:33] * Lord_Ralex [Lord_Ralex@notlogged] has joined #minecrafthelp
#1020 [14:33] <AURA_Sam> CubeTheThird?
#1021 [14:33] <Guest71739> it syas import old minecraft account?
#1022 [14:33] <mattym> Guest71739, Are you sure thats the mojang account you purchased minecraft on?
#1023 [14:33] <CubeTheThird> AURA_Sam, is VSync turned on?
#1024 [14:34] <AURA_Sam> no
#1025 [14:34] <CubeTheThird> AURA_Sam, have you always had these performance issues?
#1026 [14:34] <AURA_Sam> no
#1027 [14:34] <mattym> CubeTheThird, since 1.9/1.10 i believe
#1028 [14:35] <AURA_Sam> yes
#1029 [14:35] <AURA_Sam> if i play on any version below, im just ifne
#1030 [14:35] <AURA_Sam> fine
#1031 [14:35] <CubeTheThird> hmnm
#1032 [14:35] <Guest71739> i dont know i created 2
#1033 [14:36] <mattym> Guest71739, Then try logging in with the other
#1034 [14:38] <minecrafthelp525> still crashing
#1035 [14:38] <minecrafthelp525> i mean not responing
#1036 [14:38] <minecrafthelp525> and disconnected
#1037 [14:38] * helmie1 [helmie1@notlogged] has joined #minecrafthelp
#1038 [14:38] <helmie1> Hello
#1039 [14:39] <Guest71739> yep its that account thanks for your help
#1040 [14:39] <helmie1> my minecraft just started crashing when i load up a world
#1041 [14:39] <mattym> helmie1, You can get as far as the menu?
#1042 [14:39] <helmie1> yes
#1043 [14:39] <helmie1> i load a world
#1044 [14:39] <helmie1> whether its a single or mutliplayer
#1045 [14:39] * Guest71739 [Guest71739@notlogged] has quit. (Quit: Web client closed)
#1046 [14:39] <helmie1> and it freezes and crashes
#1047 [14:39] <mattym> helmie1, Go into Options, Video Settings, change the Use VBO option to the opposite of what it is, you may need to scroll down to see it
#1048 [14:39] * OlidogMC [OlidogMC@notlogged] has joined #minecrafthelp
#1049 [14:40] <helmie1> ok
#1050 [14:40] <helmie1> ok
#1051 [14:40] * OlidogMC [OlidogMC@notlogged] has left #minecrafthelp
#1052 [14:40] <helmie1> all hail mattym
#1053 [14:40] <helmie1> it worked thanks a lot
#1054 [14:40] <mattym> NP
#1055 [14:41] <helmie1> what does VBO stand for?
#1056 [14:41] * JALILOV [JALILOV@notlogged] has joined #minecrafthelp
#1057 [14:41] <mattym> helmie1, If forget exactly, some computers just cant support it
#1058 [14:41] * alejandro12 [alejandro12@notlogged] has joined #minecrafthelp
#1059 [14:42] <AURA_Sam> is there still a way to fix my problem?
#1060 [14:42] <alejandro12> ahh porque mi minecraft no puede entrar
#1061 [14:43] <mattym> ??> alejandro12 lang/es
#1062 [14:43] <Absol> alejandro12: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1063 [14:43] <alejandro12> ahh mi Porquê Minecraft sin entrar PUEDE
#1064 [14:44] <alejandro12> because I can not go to minecraft
#1065 [14:44] * helmie1 [helmie1@notlogged] has quit. (Quit: Web client closed)
#1066 [14:44] <mattym> alejandro12, What happens when you try?
#1067 [14:45] <alejandro12> when I want to go no load
#1068 [14:46] <mattym> alejandro12, Any errors or crashes?
#1069 [14:47] <alejandro12> I get an error that had
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#1074 [14:50] <AURA_Sam> cubethethird are you there
#1075 [14:50] <CubeTheThird> sorry I g2g
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#1077 [14:53] <mattym> AURA_Sam, No amount of tinkering is going to change the fact that your computers CPU falls below the minimum requirement, or that your graphics hardware is going to struggle with the more recent and likely future versions
#1078 [14:53] <mattym> AURA_Sam, We've tried everything that could possibly improve it
#1079 [14:54] <mattym> AURA_Sam, Its a matter of the computer not being capable of achieving what you want out of it
#1080 [14:54] * Darius_ [Darius_@notlogged] has joined #minecrafthelp
#1081 [14:56] <AURA_Sam> Can you give me suggestions for a good gaming pc that doesnt cost too much
#1082 [14:56] * Amp [Amp@notlogged] has joined #minecrafthelp
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#1084 [14:57] <mattym> AURA_Sam, We dont generally give recomendations as we wont be held responsible if it doesnt work out. For you what would cost to much mean?
#1085 [14:57] <Darius_> My minecraft whenever it begins to load it will load for a while then the load will just freeze then it tells me about the Dxdiag that lead me here Please help
#1086 [14:57] <mattym> Darius_, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1087 [14:57] <minecrafthelp525> any 1 knows about servers
#1088 [14:57] <AURA_Sam> ok
#1089 [14:57] <Darius_> ok
#1090 [14:57] <minecrafthelp525> i have a server crash log
#1091 [14:57] <AURA_Sam> thanks for your help anyways both you of you
#1092 [14:58] <Darius_> http://paste.ubuntu.com/17304621/
#1093 [14:58] <mattym> Darius_, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1094 [14:58] <mattym> minecrafthelp525, Pastebin link to the log?
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#1096 [14:58] <Darius_> how do i downgrade
#1097 [14:58] <mattym> Darius_, When did you update to 10?
#1098 [14:59] <Darius_> i got it like this
#1099 [14:59] <mattym> Darius_, To downgrade from Windows 10 back to your previous version of Windows (Only if you updated to Windows 10 within the last 30 days), see the info here http://hopper.minecraft.net/help/references/windows-10/check-compatibility/#downgrade
#1100 [14:59] <mattym> Darius_, Try the above instructions
#1101 [14:59] <minecrafthelp525> http://pastebin.com/zffwzti8
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#1103 [14:59] <mattym> Darius_, If you dont get the option to do it that way, you need to reinstall Windows 7 from scratch
#1104 [14:59] <Darius_> k thanks
#1105 [15:00] <mattym> minecrafthelp525, For like the 3rd time now, we dont help with mods or other 3rd party addons
#1106 [15:00] <minecrafthelp525> this is a server not minecraft
#1107 [15:01] <minecrafthelp525> i need help with bukkit
#1108 [15:01] <mattym> minecrafthelp525, We dont help with mods/plugins/addons/unofficial-launchers, i cant be more clear
#1109 [15:02] <Darius_> is there a way that takes less time because idk if i can wait a month (i'm reallly impaiteint)
#1110 [15:02] * Frostember [Frostember@notlogged] has quit. (Ping timeout: 195 seconds)
#1111 [15:02] <mattym> Darius_, No, read it again
#1112 [15:02] <minecrafthelp525> is there any bukkit server help
#1113 [15:02] <Darius_> ok
#1114 [15:02] <mattym> Darius_, You have the option to automatically downgrade if the update was done less than a month ago
#1115 [15:03] <mattym> Darius_, Try to use the downgrade option, if you dont see it, you need to look into how to do a full install of Windows 7
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#1118 [15:05] <kai> http://paste.ubuntu.com/17305091/
#1119 [15:06] <mattym> kai, One moment
#1120 [15:06] <kai> k thx
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#1123 [15:06] <Darius_> it has been longer than a month
#1124 [15:07] <mattym> Darius_, Then like I said, look into how to do a full reinstall of 7
#1125 [15:07] <Darius_> ok gosh
#1126 [15:07] <Darius_> jk
#1127 [15:07] <mattym> kai, Download and Install the file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
#1128 [15:07] <kai> thx
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#1136 [15:24] <elite> So i have my minecraft account i want to change its email and password how do i do that
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#1138 [15:25] <elite> How do you change a minecraft accounts email and password
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#1140 [15:26] <elite> any1 on
#1141 [15:26] <mattym> elite, One moment
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#1144 [15:27] <mattym> elite, Log in at account.mojang.com/me and place your mouse cursor over the "My Account" area in the upper right, then click settings
#1145 [15:28] <elite> ok
#1146 [15:28] <elite> i done that
#1147 [15:28] <mattym> elite, From there you should be able to edit the email and password
#1148 [15:28] <elite> i done that
#1149 [15:28] <elite> but when i log into minecraft with that
#1150 [15:28] <elite> it only lets me play with a demo version
#1151 [15:28] <elite> whereas when i put my old email and password it goes onto the minecraft account
#1152 [15:29] <elite> allowing me to play on servers
#1153 [15:29] <mattym> elite, Then log into the mojang page with that info and change it
#1154 [15:29] <elite> i did that
#1155 [15:29] <elite> it still is the same
#1156 [15:29] * Shy is now known as SleepingShy
#1157 [15:30] <mattym> elite, When you log into account.mojang.com/me does it show your ingame username under the "My Games" area
#1158 [15:30] <elite> yes
#1159 [15:31] <mattym> elite, But when you log into the game with your new email it only shows demo mode?
#1160 [15:31] <elite> yes
#1161 [15:31] <mattym> elite, That means you made a second mojang account with that new email, so you cannot change your old account to that email.
#1162 [15:32] <elite> But this is the first time I've used this email
#1163 [15:33] <mattym> elite, If you log into account.mojang.com/me with the newer email and password, what does it show?
#1164 [15:34] <elite> it says import old minecraft account and below it has something about scrolls
#1165 [15:34] <mattym> elite, Ok, what this means is this
#1166 [15:34] <mattym> elite, You have created two mojang accounts, one with the old email, which is where your copy of minecraft is owned, and a new mojang account with the new email
#1167 [15:35] <elite> yh
#1168 [15:35] <mattym> elite, Because of this, you cannot change the account which you own Minecraft on to that new email, because it belongs to another account
#1169 [15:35] <elite> ok
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#1171 [15:36] <elite> So theres no way in changing the email
#1172 [15:36] <minecrafter> Hello, I cannot respawn the ender dragon a second time on my realm. We placed down the end crystals but nothing happens
#1173 [15:36] <mattym> elite, Log into the Mojang account you made with the new email, make sure it doesnt list your playername, then delete that account
#1174 [15:36] <elite> ok
#1175 [15:36] <mattym> elite, After that you should be able to log into the one your Minecraft is on and change it
#1176 [15:37] <mattym> elite, But it may take some time to realize you delted it
#1177 [15:37] <elite> so if it gets deleted it won't come again
#1178 [15:37] <mattym> minecrafter, Not familiar enough with how that works, try asking in the forums
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#1180 [15:38] <mattym> elite, Like I said, make sure you delete the one that DOES NOT list your ingame name. Wait maybe a day at most to be sure, then log into the mojang account with your minecraft on it and try to change the email again
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#1188 [15:50] <saltshaker> hello. this is probably a common question, but my lan sever is not working between two computers in the same house with the same internet
#1189 [15:51] <mattym> saltshaker, Both computers on same MC version?
#1190 [15:51] <saltshaker> yes
#1191 [15:51] <mattym> saltshaker, Are you currently on the computer that is going to act as the host?
#1192 [15:51] <saltshaker> yes
#1193 [15:51] <mattym> saltshaker, Windows?
#1194 [15:51] <saltshaker> yes, both computers
#1195 [15:52] <mattym> saltshaker, Go into the Control Panel on Windows, then into the WIndows Firewall, on the left you should see an option like "Allow Programs or Apps through firewall"
#1196 [15:52] <saltshaker> ok
#1197 [15:52] <mattym> saltshaker, Click that, look for any mention of Minecraft and Java in that list
#1198 [15:52] <mattym> saltshaker, Make sure all the boxes next to them are checked.
#1199 [15:52] <mattym> saltshaker, Then restart Minecraft and try it again
#1200 [15:53] <saltshaker> ok, should i try it with both computers?
#1201 [15:53] <mattym> saltshaker, For now just try it on the host
#1202 [15:53] <mattym> saltshaker, If you still get not luck, try it on the other one, after that if you still get the issue let me know
#1203 [15:54] <saltshaker> ok
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#1208 [16:03] <fruityt00ts> Im having trouble with my minecraft game. I need to update Dxdiag. I followed all the steps so far, and it tells me to go on this for help so please anywone help me continue?
#1209 [16:03] <mattym> fruityt00ts, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1210 [16:03] <fruityt00ts> Ok,
#1211 [16:03] <fruityt00ts> http://paste.ubuntu.com/17306885/
#1212 [16:04] <mattym> fruityt00ts, Download and Install the .exe file from here https://downloadcenter.intel.com/download/25951/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-
#1213 [16:04] <saltshaker> It works
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#1219 [16:11] <fruityt00ts> mattym, I have finished the download, what do I do now?
#1220 [16:11] <mattym> fruityt00ts, Install it
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#1222 [16:11] <mattym> fruityt00ts, And follow the directions it gives you
#1223 [16:12] <fruityt00ts> mattym, it says it is corrupt or invalid.
#1224 [16:12] <mattym> fruityt00ts, One moment
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#1227 [16:13] <mattym> fruityt00ts, Can you find me your Dell Service Tag number, its usally on a sticker on the bottom of the laptop
#1228 [16:14] <mattym> fruityt00ts, Actually never mind that
#1229 [16:14] <mattym> fruityt00ts, Download and Install this one instead http://downloads.dell.com/FOLDER03499068M/5/Video_Driver_326XD_WN32_20.19.15.4352_A02.EXE
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#1232 [16:19] <fruityt00ts> mattym, I have finished installing.
#1233 [16:20] <fruityt00ts> mattym, what do I do now?
#1234 [16:20] <mattym> fruityt00ts, If it installed without issues, restart your computer, then try Minecraft again
#1235 [16:20] <fruityt00ts> mattym, thank you for helping
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#1239 [16:22] <Klaymen709> When trying to connect to a server I receive "can't resolve hostname / cannot connect to server". Located in Newfoundland CA.
#1240 [16:23] <mattym> Klaymen709, Is that for one specific server, or any/all
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#1242 [16:26] <Klaymen709> all
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#1248 [16:33] <lolalisa95> when I try to click play then i get always a crash report http://paste.ubuntu.com/17307784/
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#1252 [16:45] <pdgaming> #minecrafthelp
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#1254 [16:46] <pdgaming> I need help. MC wont start up in my computer. Here is my computer stats
#1255 [16:46] <pdgaming> http://paste.ubuntu.com/17308289/
#1256 [16:47] <mattym> pdgaming, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#1259 [16:47] <pdgaming> foreal. *sigh....* thanks for your help though
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#1265 [16:57] <Abdallah13014> i don't speak english
#1266 [16:57] <Abdallah13014> i am french
#1267 [16:57] <mattym> ??> Abdallah13014 lang/fr
#1268 [16:57] <Absol> Abdallah13014: Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme https://translate.google.com/#fr/en
#1269 [16:58] <Abdallah13014> I bought but unable to connect
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#1272 [16:59] * Absol kicked FuckMojang from #minecrafthelp (Reason: uckMojang :Keep it civilized, you are just a human)
#1273 [17:00] <mattym> Abdallah13014, What is the exact error you get?
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#1276 [17:01] <Alvariz> hi
#1277 [17:01] * khnjhn [khnjhn@notlogged] has joined #minecrafthelp
#1278 [17:01] <Alvariz> are u there?
#1279 [17:01] <khnjhn> yes
#1280 [17:02] <khnjhn> I need help
#1281 [17:02] <Abdallah13014> update your graphics drivers
#1282 [17:02] <Alvariz> how
#1283 [17:02] <mattym> Abdallah13014, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1284 [17:02] <mattym> Alvariz, You need to explain the problem
#1285 [17:02] <Alvariz> can i link
#1286 [17:02] <mattym> Alvariz, Yes
#1287 [17:02] <Alvariz> the dxdiag report?
#1288 [17:02] <Alvariz> http://paste.ubuntu.com/17308822/
#1289 [17:03] <Abdallah13014> i am 12 years it is difficult
#1290 [17:03] <khnjhn> I played minecraft like 5 months ago and now I can't even play it
#1291 [17:03] <mattym> Alvariz, On moment
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#1293 [17:03] <Abdallah13014> where are drivers
#1294 [17:03] <mattym> Alvariz, Download and Install the file from here http://www.nvidia.com/Download/driverResults.aspx/103913/en-us
#1295 [17:03] <mattym> ??> Abdallah13014 win/dxdiag
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#1297 [17:03] <Absol> Abdallah13014: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1298 [17:04] <mattym> Abdallah13014, Follow the instructions in the link from Absol
#1299 [17:04] <Alvariz> i have that alredy
#1300 [17:04] <mattym> Alvariz, No you dont
#1301 [17:05] <Alvariz> k
#1302 [17:05] <mattym> Alvariz, You have outdated dirvers, download the new ones that were linked
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#1306 [17:06] <Alvariz> mattym are u there?
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#1308 [17:07] <mattym> yes
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#1312 [17:13] <lolalisa95> I need help. MC wont start up in my computer. Here is my computer stats
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#1314 [17:14] <mattym> lolalisa95, One moment
#1315 [17:14] <lolalisa95> http://paste.ubuntu.com/17307784/
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#1317 [17:15] <mattym> lolalisa95, Download and Install the file from this page https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81507
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#1323 [17:19] <gigglekar> Minecraft says my drivers need to be updates to run can anyone help
#1324 [17:19] <mattym> gigglekar, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1325 [17:19] <gigglekar> http://paste.ubuntu.com/17309368/
#1326 [17:20] <mattym> gigglekar, One moment
#1327 [17:20] <lolalisa95> mattym, thanks
#1328 [17:21] <mattym> gigglekar, Download and Install the file from this page http://www.nvidia.com/download/driverResults.aspx/14874/en-us
#1329 [17:21] <gigglekar> ok
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#1331 [17:21] <Jon> I NEED HELP
#1332 [17:22] <mum> I was on last night but had to go before anyone could help. my sons mine craft keeps saying Shutting Down Local Server and then crashes. I have tried all tips on Utube right down to deleting minecraft and the .minecraft folder then starting from scratch. It is th PC version I am trying to 1.8 but have tried earlier and newer versions before deleting everything.
#1333 [17:22] <Jon> I NEED HELP
#1334 [17:22] <mattym> ??> mum launcher/crash-log
#1335 [17:23] <Absol> mum: We need to see your crash log, which appears after a crash.
#1336 [17:23] <Absol> mum: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1337 [17:23] <mattym> Jon, Read the welcome message
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#1340 [17:23] <Jon> I NEED HELP my account got compromised
#1341 [17:24] <mattym> ??> Jon mojang/email
#1342 [17:24] <Absol> Jon: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1343 [17:24] * jopersow [jopersow@notlogged] has quit. (Client Quit)
#1344 [17:24] <Absol> Jon: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1345 [17:24] <Jon> Email is xTehWolf@gmail.com
#1346 [17:24] <mattym> Jon, You really need to read whats written
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#1348 [17:25] <mum> OK I will get back on when I can do that my son has his computer at school
#1349 [17:25] <Jon> When I try to reset my password on my email xTehWolf@gmail.com it doesn't give me the email. "I NEED HELP".
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#1352 [17:26] <Alvarizzz> mattes
#1353 [17:26] <Alvarizzz> Mattym
#1354 [17:26] <Alvarizzz> i need your help
#1355 [17:26] <Alvarizzz> are u here?
#1356 [17:26] <mattym> Alvarizzz, Did you complete the driver install?
#1357 [17:26] <Jon> When I try to reset my password on my email xTehWolf@gmail.com it doesn't give me the email. "I NEED HELP".
#1358 [17:26] <Alvarizzz> its dosent woek
#1359 [17:26] <Alvarizzz> work
#1360 [17:27] <mattym> Jon, Read the info you were given, fill out the form Absol linked
#1361 [17:27] <Alvarizzz> i dowloaded and dosent help
#1362 [17:27] <mattym> Alvarizzz, can you create a new dxdiag report and get me the new link to it
#1363 [17:27] <Alvarizzz> k
#1364 [17:27] <Jon> mattym I can't fill out that info because all I need is to reset my email on xTehWolf@gmail.com but I don't get any email.
#1365 [17:28] <mattym> Jon, Well if you cant fill out that form you wont get help
#1366 [17:28] <Jon> Can't you email me a password change?
#1367 [17:28] <Alvarizzz> http://paste.ubuntu.com/17309713/
#1368 [17:28] <Alvarizzz> here
#1369 [17:28] <mattym> Jon, No
#1370 [17:28] <Alvarizzz> look
#1371 [17:29] <mattym> Alvarizzz, Drivers seemed to update, what error are you getting now?
#1372 [17:29] <Alvarizzz> i dont now
#1373 [17:29] <mattym> Alvarizzz, Is it still crashing?
#1374 [17:29] <Alvarizzz> yea
#1375 [17:29] <mattym> ??> Alvarizzz launcher/crash-log
#1376 [17:29] <Absol> Alvarizzz: We need to see your crash log, which appears after a crash.
#1377 [17:29] <Absol> Alvarizzz: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1378 [17:29] <Alvarizzz> --- Minecraft Crash Report ---- // Don't be sad. I'll do better next time, I promise! Time: 14.6.2016 1:27 Description: Unexpected error java.lang.RuntimeException: No OpenGL context found in the current thread. at org.lwjgl.opengl.GLContext.getCapabilities(GLContext.java:124) at org.lwjgl.opengl.GL11.glGetError(GL11.java:1299) at ave.b(SourceFile:832) at ave.av(SourceFile:894) at ave.a(SourceFile:325) at net.minecraft.client
#1379 [17:29] <mattym> Alvarizzz, Follow all the instructions please you need to use the paste site
#1380 [17:30] <mattym> Alvarizzz, Crash log is too long to post in the chat
#1381 [17:30] <Alvarizzz> http://paste.ubuntu.com/17309771/
#1382 [17:30] <Alvarizzz> did u mean that?
#1383 [17:30] <mattym> Alvarizzz, Yes
#1384 [17:30] <mattym> Alvarizzz, Try running it on version 1.1
#1385 [17:30] <mattym> Alvarizzz, Try running it on version 1.10*
#1386 [17:30] <Jon> Thanks for no help :)
#1387 [17:31] <Alvarizzz> k
#1388 [17:31] <Alvarizzz> wait
#1389 [17:31] * Abdallah13014 [Abdallah13014@notlogged] has quit. (Ping timeout: 195 seconds)
#1390 [17:31] <Alvarizzz> nah
#1391 [17:31] <Alvarizzz> dosent work
#1392 [17:32] <Alvarizzz> wtf
#1393 [17:32] <mattym> Alvarizzz, Can you get me the crash log from 1.10
#1394 [17:32] <Alvarizzz> k
#1395 [17:32] <Alvarizzz> http://paste.ubuntu.com/17309849/
#1396 [17:32] <Alvarizzz> there u go
#1397 [17:33] <mattym> Alvarizzz, When you installed the drivers, did it give you the options of Express, or Custom Install, and if so which did you choose
#1398 [17:33] <Alvarizzz> options of Express
#1399 [17:33] <mattym> Alvarizzz, Run the install again, choose Custom, and see if it gives you the option to "Clean Install"
#1400 [17:34] <Alvarizzz> omg
#1401 [17:34] <Alvarizzz> k
#1402 [17:34] <gigglekar> mattym, seems to be working now thank you for your help
#1403 [17:34] <mattym> gigglekar, Ok enjoy
#1404 [17:34] <gigglekar> :)
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#1406 [17:35] * murilorf [murilorf@notlogged] has joined #minecrafthelp
#1407 [17:35] <murilorf> i need help
#1408 [17:35] <murilorf> #minecrafthelp
#1409 [17:36] <murilorf> #minecrafthelp|!
#1410 [17:36] <murilorf> #minecrafthelp!
#1411 [17:36] <murilorf> @absol
#1412 [17:37] <Alvarizzz> nvidia sayed when i tryed to the clean install
#1413 [17:37] <Alvarizzz> error
#1414 [17:37] * diego [diego@notlogged] has joined #minecrafthelp
#1415 [17:37] <Alvarizzz> have to uninstall the olderversion
#1416 [17:37] <mattym> Alvarizzz, Can you find me your full HP product number
#1417 [17:37] * murilorf [murilorf@notlogged] has quit. (Client Quit)
#1418 [17:38] <Alvarizzz> how?
#1419 [17:38] * Terry [Terry@notlogged] has joined #minecrafthelp
#1420 [17:38] <Alvarizzz> can u speak finnish
#1421 [17:38] <mattym> Alvarizzz, SHould be something like 750-110no
#1422 [17:38] <mattym> Alvarizzz, On a sticker on the computer somewhere
#1423 [17:38] <Alvarizzz> 750-110no that is the thing
#1424 [17:38] <mattym> Alvarizzz, Acutally never mind. Thats all it says?
#1425 [17:39] <Alvarizzz> or do u want serial number
#1426 [17:39] <Terry> every time I try to play minecraft it said the java quit working. I downloaded a new java and still had the same problem
#1427 [17:39] <mattym> Alvarizzz, No
#1428 [17:39] <Alvarizzz> k
#1429 [17:39] <mattym> Alvarizzz, Try this driver instead http://ftp.hp.com/pub/softpaq/sp75001-75500/sp75417.exe
#1430 [17:39] <mattym> Terry, Whats the exact error you get?
#1431 [17:39] * nyan [nyan@notlogged] has joined #minecrafthelp
#1432 [17:40] <Terry> java se binary has quit working
#1433 [17:40] * nyan [nyan@notlogged] has quit. (Client Quit)
#1434 [17:40] <mattym> ??> Terry launcher/log
#1435 [17:40] <Absol> Terry: We need to see what is in your Launcher Log, which can be found on the second tab of the launcher.
#1436 [17:40] <Absol> Terry: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1437 [17:43] <Alvarizzz> wait im dowloading that
#1438 [17:43] * Biel_842 [Biel_842@notlogged] has joined #minecrafthelp
#1439 [17:43] <Alvarizzz> how long this take when my minecraft work
#1440 [17:44] <Alvarizzz> sry my english is not good because im from Finland
#1441 [17:44] <mattym> Alvarizzz, Depends on your connection
#1442 [17:44] <Alvarizzz> do u have eny guy ho speak finnish?
#1443 [17:44] * Biel_842 [Biel_842@notlogged] has quit. (Client Quit)
#1444 [17:45] <mattym> Alvarizzz, No
#1445 [17:45] <Alvarizzz> k
#1446 [17:45] <Terry> the window the error shows up on wpnt let me right click on it
#1447 [17:45] * jjs999jjs [jjs999jjs@notlogged] has quit. (Quit: Leaving)
#1448 [17:45] <mattym> Terry, One sec
#1449 [17:46] * opmc [opmc@notlogged] has quit. (Quit: Leaving)
#1450 [17:46] <mattym> ??> Terry win/edit
#1451 [17:46] <Absol> Terry: As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
#1452 [17:47] * yeiber [yeiber@notlogged] has joined #minecrafthelp
#1453 [17:48] * Alvarizzz [Alvarizzz@notlogged] has quit. (Ping timeout: 195 seconds)
#1454 [17:49] <Terry> [Window Title]
#1455 [17:49] <yeiber> bf
#1456 [17:49] <yeiber> gdsgf
#1457 [17:49] <Terry> it didnt work
#1458 [17:50] * aaronapple123 [aaronapple123@notlogged] has joined #minecrafthelp
#1459 [17:50] <yeiber> minecraft
#1460 [17:50] <mattym> Terry, Try it again, and read the instructions, you should not be posting the log here, you need to use the paste site mentioned in the instructions
#1461 [17:51] <aaronapple123> my minecraft keeps on crashing
#1462 [17:51] <mattym> ??> aaronapple123 launcher/crash-log
#1463 [17:51] <Absol> aaronapple123: We need to see your crash log, which appears after a crash.
#1464 [17:51] <Absol> aaronapple123: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1465 [17:51] * Hobo [Hobo@notlogged] has joined #minecrafthelp
#1466 [17:52] <Hobo> Hey Guys Would you mind helping me out?
#1467 [17:54] <aaronapple123> ---- Minecraft Crash Report ---- // I feel sad now :( Time: 13/06/16 23:45 Description: Initializing game org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow
#1468 [17:55] <mattym> aaronapple123, All the instructions please
#1469 [17:55] * aaronapple123 [aaronapple123@notlogged] has quit. (Quit: Web client closed)
#1470 [18:02] * Deep [Deep@notlogged] has joined #minecrafthelp
#1471 [18:02] <Deep> Um hello
#1472 [18:02] <Deep> Anyone
#1473 [18:03] <Deep> Ok so in my texture pack for flows hd
#1474 [18:03] * Exro_ [Exro_@notlogged] has quit. (Ping timeout: 195 seconds)
#1475 [18:04] <Deep> These random dots keep appearing everywhere but if I'm in the default texture pack there not there
#1476 [18:04] <Deep> Can anyone help
#1477 [18:04] * Matheus [Matheus@notlogged] has joined #minecrafthelp
#1478 [18:04] <Deep> Hello
#1479 [18:04] <Deep> Can you help
#1480 [18:05] <Deep> Please
#1481 [18:05] <Deep> Ok bye then
#1482 [18:05] <Deep> Useless
#1483 [18:06] * Terry [Terry@notlogged] has quit. (Ping timeout: 195 seconds)
#1484 [18:06] * Matheus [Matheus@notlogged] has quit. (Client Quit)
#1485 [18:07] * Deep_ [Deep_@notlogged] has joined #minecrafthelp
#1486 [18:07] <Deep_> Hello
#1487 [18:08] * terry [terry@notlogged] has joined #minecrafthelp
#1488 [18:08] * Blockbuster625 [Blockbuster625@notlogged] has joined #minecrafthelp
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#1491 [18:09] <Blockbuster625> We downloaded Minecraft on our newer computer, and it isn't working.
#1492 [18:10] <Blockbuster625> I tried installing the Intel update driver and restarting the computer....we have Windows 7...
#1493 [18:10] <Blockbuster625> my son really wants to play his minecraft! :)
#1494 [18:10] <terry> ok i went to ubuntu and have the error copied to it and it went to a page that says download text
#1495 [18:11] <Blockbuster625> I tried doing that but it didn't seem to actually download the text to anywhere.
#1496 [18:11] <mattym> terry, Need the link to the paste page
#1497 [18:12] <mattym> Blockbuster625, What happens when you try to start it?
#1498 [18:12] * Thelobox14 [Thelobox14@notlogged] has joined #minecrafthelp
#1499 [18:12] <Blockbuster625> it says it crashed and probably need to update something, so I tried doing the Intel thing.
#1500 [18:12] <terry> ubuntu pastebin
#1501 [18:13] <mattym> Blockbuster625, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1502 [18:13] <Blockbuster625> I copied the report again but don't remember what to do with it next.
#1503 [18:14] <mattym> ??> Blockbuster625 win/dxdiag
#1504 [18:14] <Absol> Blockbuster625: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1505 [18:14] <terry> http://paste.ubuntu.com/17310798/
#1506 [18:14] * Thelobox14 [Thelobox14@notlogged] has quit. (Client Quit)
#1507 [18:14] <mattym> Blockbuster625, Get me the link created by following the instrucitons in the link from Absol
#1508 [18:14] <mattym> terry, Not what I asked for
#1509 [18:15] <mattym> ??> terry launcher/crash-log
#1510 [18:15] <Absol> terry: We need to see your crash log, which appears after a crash.
#1511 [18:15] <Absol> terry: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1512 [18:15] <Blockbuster625> Is this is? http://paste.ubuntu.com/17311025/
#1513 [18:15] <terry> yes
#1514 [18:15] <mattym> Blockbuster625, Thats like a 1% of it
#1515 [18:17] * ItaloMatheos [ItaloMatheos@notlogged] has joined #minecrafthelp
#1516 [18:17] <Blockbuster625> I had copied the entire report into the paste thing and that was the link, what do I do next?
#1517 [18:18] <terry> http://paste.ubuntu.com/17311077/
#1518 [18:18] * ItaloMatheos [ItaloMatheos@notlogged] has quit. (Client Quit)
#1519 [18:18] <terry> is this what you wanted
#1520 [18:18] * SonikkuAmerica [SonikkuAmerica@notlogged] has joined #minecrafthelp
#1521 [18:19] <Blockbuster625> I tried the paste thing again and got a new link http://paste.ubuntu.com/17311111/
#1522 [18:21] <Blockbuster625> It says the pixel isn't accelerated, to be more specific.
#1523 [18:21] <mattym> Blockbuster625, Copy the whole dxdiag report
#1524 [18:22] <Blockbuster625> ------------------ Time of this report: 6/13/2016, 18:38:23 Machine name: PEGGY-PC Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.160408-2045) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: OptiPlex 780 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A04 Processor: Intel(R) Core(TM)2 Duo
#1525 [18:22] * madmaddy44 [madmaddy44@notlogged] has joined #minecrafthelp
#1526 [18:22] * member123 [member123@notlogged] has joined #minecrafthelp
#1527 [18:22] <member123> paano po ito haha
#1528 [18:22] <mattym> Blockbuster625, Via the paste site
#1529 [18:22] <member123> hoy paano to GM bulok ka ba haha\
#1530 [18:22] <Blockbuster625> But, I did do that already.
#1531 [18:22] <member123> yeas not the now onthe wing
#1532 [18:23] <madmaddy44> Anyone know how to get the email back for a MC Legacy account? I'm having trouble finding it because its been a year or so since I've played and it automatically migrated.
#1533 [18:23] <mattym> Blockbuster625, What you provided didnt have the full log coppied
#1534 [18:23] <member123> the player help e
#1535 [18:23] <terry> I wanted to download mcmodkit like i have on 2 other computers for my kids but it wont work on this on and now we are getting this on minecraft
#1536 [18:23] <member123> why
#1537 [18:23] <mattym> ??> terry win/reinst
#1538 [18:23] <Absol> terry: You may need to reinstall the locally installed files that Minecraft puts into place.
#1539 [18:23] <Absol> terry: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1540 [18:24] <mattym> terry, Use the instructions from Absol
#1541 [18:24] <mattym> ??> madmaddy44 mojang/email
#1542 [18:24] <Absol> madmaddy44: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1543 [18:24] <Absol> madmaddy44: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1544 [18:24] <mattym> madmaddy44, Fill out the form Absol linked
#1545 [18:24] <Blockbuster625> Ubuntu Pastebin Paste from Blockbuster625 at Mon, 13 Jun 2016 23:23:52 +0000 Download as text 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88
#1546 [18:25] <mattym> Blockbuster625, Please do the instructions as they were written, does that look like a link?
#1547 [18:25] <Blockbuster625> http://paste.ubuntu.com/17311226/
#1548 [18:25] <mattym> Blockbuster625, Ok one moment
#1549 [18:26] <mattym> Blockbuster625, Download and INstall the file form this page
#1550 [18:26] * jake__ [jake__@notlogged] has joined #minecrafthelp
#1551 [18:27] <Blockbuster625> I'm sorry, but I don't understand...the file form this page?
#1552 [18:27] <jake__> what do i do after i get the code frome ubuntu
#1553 [18:28] * ThatGuy [ThatGuy@notlogged] has joined #minecrafthelp
#1554 [18:28] <ThatGuy> hi
#1555 [18:28] * Robotdoctor [Robotdoctor@notlogged] has joined #minecrafthelp
#1556 [18:28] <mattym> jake__, Paste the link here
#1557 [18:28] <jake__> http://paste.ubuntu.com/17311281/
#1558 [18:28] <jake__> ok
#1559 [18:28] <Robotdoctor> http://paste.ubuntu.com/17311303/
#1560 [18:28] <terry> absol? i typed it in search and came up with pokemon
#1561 [18:28] <mattym> jake__, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
#1562 [18:29] <ThatGuy> So I was wondering, if I buy the desktop version of minecraft, would i get the beta or does it work if i had bought it before the beta started?
#1563 [18:29] <jake__> oh okay i cant play on a tablet?
#1564 [18:30] <mattym> jake__, Mobile and Pc versions are different
#1565 [18:30] <Robotdoctor> help me
#1566 [18:30] <jake__> oh got it
#1567 [18:30] <Robotdoctor> you skpeak spanish?
#1568 [18:30] <mattym> ThatGuy, Not really sure
#1569 [18:30] <Robotdoctor> :c
#1570 [18:30] <mattym> ??> Robotdoctor lang/es
#1571 [18:30] <Absol> Robotdoctor: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1572 [18:30] <Robotdoctor> :c ok
#1573 [18:30] * Robotdoctor [Robotdoctor@notlogged] has quit. (Client Quit)
#1574 [18:31] <ThatGuy> ah dammit, trying to get my friend into the windows 10 edition
#1575 [18:31] * UruzUrsu [UruzUrsu@notlogged] has joined #minecrafthelp
#1576 [18:31] <mattym> terry, What search?
#1577 [18:31] <mattym> ??> terry win/reinst
#1578 [18:31] <Absol> terry: You may need to reinstall the locally installed files that Minecraft puts into place.
#1579 [18:31] <Absol> terry: To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
#1580 [18:31] <UruzUrsu> hello
#1581 [18:31] <mattym> terry, Do the instructions Absol just told you
#1582 [18:31] <UruzUrsu> ok, wait a minute
#1583 [18:32] <UruzUrsu> do you speak spanisñ?
#1584 [18:32] * ThatGuy [ThatGuy@notlogged] has quit. (Client Quit)
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#1587 [18:33] <Blockbuster625> any suggestions on how I can get the Minecraft to work? I am not sure what you want me to install and download
#1588 [18:33] <UruzUrsu> I was starting minecraft session and told me that then existed between a page: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/ and told me to do a few steps and to write you this link: http://paste.ubuntu.com/17311328/
#1589 [18:33] * madmaddy44 [madmaddy44@notlogged] has quit. (Ping timeout: 195 seconds)
#1590 [18:33] <mattym> Blockbuster625, The one file on the site i linked
#1591 [18:33] <mattym> Blockbuster625, One moment, link got lost
#1592 [18:33] <mattym> Blockbuster625, https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81511
#1593 [18:35] <mattym> UruzUrsu, Download and Install the Catlyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%207%20-%2032
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#1597 [18:38] * Spunky [Spunky@notlogged] has joined #minecrafthelp
#1598 [18:38] <Spunky> Wait so this chat doesnt help about log in issues?
#1599 [18:38] * Blockbuster625 [Blockbuster625@notlogged] has quit. (Ping timeout: 195 seconds)
#1600 [18:38] <mattym> Spunky, Cant fix account issue, but we can point you in the right direction
#1601 [18:40] <Spunky> I have had Minecraft for a really long time and haven't played it in so long but played it this summer by logging into the client by just putting in my username and password. However, I can't do that anymore because the client will not allow me since it says I migrated. Thing is, I do not remember migrating and do not remember the email for my minecraft account since I made it when I was like 13.
#1602 [18:41] <mattym> ??> Spunky mojang/email
#1603 [18:41] <Absol> Spunky: You can email Mojang by going here: https://help.mojang.com/customer/portal/emails/new
#1604 [18:41] <Absol> Spunky: Note: Do NOT send more than one at a time. Refer to https://help.mojang.com/customer/portal/articles/359446-when-will-i-hear-back- for wait times on replies
#1605 [18:41] <mattym> Spunky, Fill in the form Absol linked
#1606 [18:44] <Spunky> Just filled that out, I couldn't provide my transaction ID or my account email but thanks for the help /:
#1607 [18:44] <Spunky> Also, quick question. If I own Minecraft on Xbox Live does that mean I can get it on Windows 10 too or is that not how it works?
#1608 [18:46] * MissAwesome [MissAwesome@notlogged] has joined #minecrafthelp
#1609 [18:47] * raissa [raissa@notlogged] has joined #minecrafthelp
#1610 [18:47] <raissa> oi
#1611 [18:47] <raissa> como eu arrumo java leg
#1612 [18:48] * CyclicAssembler4251 [CyclicAssembler4251@notlogged] has joined #minecrafthelp
#1613 [18:48] * CyclicAssembler4251 [CyclicAssembler4251@notlogged] has joined #minecrafthelp
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#1615 [18:48] <CyclicAssembler4251> hello
#1616 [18:49] <CyclicAssembler4251> is there anyone online that can help me track down an error on my server launcher computer crashed and now server wont start
#1617 [18:49] * Spunky [Spunky@notlogged] has quit. (Quit: Web client closed)
#1618 [18:49] <mattym> ??> CyclicAssembler4251 launcher/crash-log
#1619 [18:49] * MissAwesome [MissAwesome@notlogged] has quit. (Ping timeout: 195 seconds)
#1620 [18:49] <Absol> CyclicAssembler4251: We need to see your crash log, which appears after a crash.
#1621 [18:49] <Absol> CyclicAssembler4251: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1622 [18:51] <CyclicAssembler4251> here you go https://gist.github.com/anonymous/abd090e1fc8d0cc35c37bc3b8c016dc4
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#1624 [18:52] <CyclicAssembler4251> or heress the site you requested http://paste.ubuntu.com/17311961/
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#1627 [18:52] <mattym> ??> CyclicAssembler4251 mods
#1628 [18:52] <Absol> CyclicAssembler4251: This channel is not a venue for mod/plugin support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.
#1629 [18:52] <Absol> CyclicAssembler4251: For support, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
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#1636 [18:56] <Makenso> hello
#1637 [18:57] <Makenso> My account was hacked and someone was able to enter, changed skin and Nickname, i need to wait 30 days to get my nickname back as i had it, how can i change it now and make my account more secure?
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#1641 [18:58] <Spunky> If I buy the Windows 10 version of Minecraft then can I get the standalone one free ?
#1642 [19:00] <tyteen4a03> ??> Makenso account/hacked
#1643 [19:00] <Absol> Makenso: If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483
#1644 [19:00] <Absol> Makenso: Note: If you have to contact Mojang, do not forget to include your transaction ID!
#1645 [19:00] <tyteen4a03> Spunky: no, it's the other way arounf
#1646 [19:01] <tyteen4a03> Spunky: and even then, it does not apply to new buyers
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#1648 [19:02] <Spunky> Well this sucks
#1649 [19:02] <Spunky> Can I still mod the hell out of the Windows 10 version like I can the standalone?
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#1651 [19:04] <tyteen4a03> Spunky: I don't think mods for Windows 10 edition exists, but its sister product, Minecraft PE has some mods
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#1657 [19:10] <dylanmcbam> i logged in today and all my worlds are missing. minecraft for pc runing windows. how can i recover them?
#1658 [19:10] <mattym> dylanmcbam, Are the files still in the folder?
#1659 [19:10] <dylanmcbam> can you advise which folder i should check? my mom has no clue\
#1660 [19:11] <mattym> dylanmcbam, Open the launcher, hit the edit profile buttin, at the bottom hit the button that says Open Game Dir
#1661 [19:11] <mattym> dylanmcbam, In the folder it opens there should be a saves folder, check to see if there is anything in there
#1662 [19:11] <dylanmcbam> empty\
#1663 [19:12] <mattym> dylanmcbam, Check your computers trash/recycle bin to see if there is anything in it
#1664 [19:12] * techno156 [techno156@notlogged] has joined #minecrafthelp
#1665 [19:12] <mattym> dylanmcbam, If you save folders are there, right click and restore them
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#1667 [19:12] <mattym> dylanmcbam, If not, theres nothing you can do
#1668 [19:12] <Brenda> http://paste.ubuntu.com/17312447/
#1669 [19:13] <mattym> Brenda, Unfortunately your graphics hardware is not fully supported on Windows 10, you will need to downgrade to Windows 7, or purchase new graphics hardware (Only on Desktops), or use another computer to play Minecraft.
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#1673 [19:13] <dee> hi everyone i need help
#1674 [19:14] <Brenda> how do i dowgrade to windowa 7
#1675 [19:14] <mattym> Brenda, When did you do the update to 10?
#1676 [19:14] <dylanmcbam> ok matty i found it and restored it, there are files in saves now what should i do\
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#1678 [19:14] <mattym> dylanmcbam, start the game agaiin, and see if they show up
#1679 [19:14] <dylanmcbam> ok one sec
#1680 [19:14] <Brenda> I cant remember
#1681 [19:15] <mattym> Brenda, Was it more than 30 days ago?
#1682 [19:15] <Brenda> yes
#1683 [19:15] <mattym> Brenda, Then you need to do a full reinstall of Windows 7
#1684 [19:15] <dee> ok so basically when i use flows hd and go into creative mode there are these small dots that are flickering and moving around and when i stop the dots stop moving and if i go into the default texture pack the dots arent there
#1685 [19:16] <dee> but i want to use flows hd
#1686 [19:16] <mattym> dee, Go into the games Options, then Video settings, adjust the mipmap level and see if it helps
#1687 [19:16] <Brenda> ok, how do i purchase new graphics hardware
#1688 [19:16] <dylanmcbam> matty that didn't do it but i can see the files in saved foler. do i need to move them back to the other minecraft folder or something\
#1689 [19:16] <dee> ok please
#1690 [19:17] <mattym> dylanmcbam, Are the files you restored your saves? were they named whatever you named your saved world?
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#1692 [19:18] <dylanmcbam> yes
#1693 [19:18] <mattym> dylanmcbam, And you put them in the saves folder within the .minecraft folder?
#1694 [19:19] <dylanmcbam> just did and it worked! you are a life saver\ thank you\
#1695 [19:19] <dylanmcbam> seriously, thank you
#1696 [19:20] <mattym> dylanmcbam, Excellent, enjoy!
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#1698 [19:21] <Brenda> ?
#1699 [19:21] <dee> but the wierd thing is the dots only appear in flows hd
#1700 [19:21] <dee> and not in the default texture pack
#1701 [19:25] <Brenda> how do i desinstall minecraft
#1702 [19:25] <Brenda> hello?
#1703 [19:25] <Brenda> oh hey
#1704 [19:25] <Brenda> ok bye
#1705 [19:26] <Brenda> love u
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#1707 [19:26] <mattym> dee, Did you try adjusting the setting i told you
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#1715 [19:42] <dee> matt should i raise it higher or lower
#1716 [19:43] <mattym> dee, Try both, and see if it helps
#1717 [19:44] <dee> omg you are a life saver thank you so so much your amazing love youuu
#1718 [19:45] <dee> thank you thank you
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#1725 [19:51] <Nicorhy> My computer reset suddenly while playing solo survival save. The file still shows up in the "saves" file, but it will not appear as a world that can be selected on the single player menu. Is there any way to fix this?
#1726 [19:52] <mattym> Nicorhy, Google ways to fix minecraft world/save corruption
#1727 [19:52] <mattym> Nicorhy, Check the minecraft forum as well
#1728 [19:55] <CubeTheThird> ??> Nicorhy tools/mcedit
#1729 [19:55] <Absol> Nicorhy: If your world got corrupted you can try to repair it with MCEdit. Open the offending world in MCEdit, press 'ctrl-i' and select 'Repair regions' in the dialogue which pops up. Once this has completed, save your world and exit MCEdit.
#1730 [19:55] <Absol> Nicorhy: To download MCEdit, go to http://khroki.github.io/MCEdit-Unified/ and choose the version appropriate for your OS.
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#1732 [19:55] <mattym> That still work on current versions?
#1733 [19:55] <Nicorhy> Ok, I'll try MCEdit! Thanks.
#1734 [20:00] <Nicorhy> Absol, upon looking at the MCEdit link you just sent, it looks like it only works up to versions 1.5.3, while I'm on 1.6.61. Is it still worth a shot?
#1735 [20:00] <mattym> Nicorhy, 1.6.61 is just your launcher version
#1736 [20:01] <mattym> and 1.5.3.0 is the MCedit version
#1737 [20:01] <mattym> Nicorhy, Run the program and try it
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#1739 [20:02] <winder> winder
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#1748 [20:16] <Nicorhy> My world is fixed! Thank you for all your help.
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#1753 [20:28] <sam> hello, so I just got the new update on the pocket edition, and I was wondering how I can join someone's world? nothing really seems to be working
#1754 [20:28] <mattym> sam, Have you created an Xbox Live account?
#1755 [20:29] <mattym> sam, You need to create one and log in with it, Then you would need to join the world of someone else logged in thats on your friends list i believe
#1756 [20:30] <sam> no Ino, I didn't know thatthank you for your help. one more question. does it cost money to make an Xbox live account?
#1757 [20:30] <mattym> sam, No
#1758 [20:30] <sam> sorry about my spelling, I can't see what I'm typing lol
#1759 [20:30] <sam> thank you
#1760 [20:31] * roberto [roberto@notlogged] has joined #minecrafthelp
#1761 [20:32] <roberto> i can;t play minecraft why?
#1762 [20:33] <mattym> roberto, What happens when you try?
#1763 [20:33] <roberto> i can;t play
#1764 [20:34] * sam [sam@notlogged] has quit. (Ping timeout: 195 seconds)
#1765 [20:34] <roberto> it say i have a problem i nide to fix it
#1766 [20:35] <mattym> roberto, Do you have the link to your dxdiag report? If so please post the link in this chat.
#1767 [20:35] <roberto> do you speak spanich?
#1768 [20:37] <roberto> because i speak inglish little bit
#1769 [20:38] <mattym> ??> roberto lang/es
#1770 [20:38] <Absol> roberto: En esta sala de chat, solo trabajamos en ingles. Por favor, escriba en ingles o use un traductor como el que puede encontrar en https://translate.google.com/#es/en
#1771 [20:38] <mattym> ??> roberto win/dxdiag
#1772 [20:38] <Absol> roberto: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1773 [20:38] <mattym> roberto, Follow all the instructions in that link from Absol
#1774 [20:38] <roberto> ok
#1775 [20:39] <roberto> ready
#1776 [20:39] <roberto> i put the page
#1777 [20:39] <mattym> roberto, I need the link it tells you to make
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#1785 [21:02] <DanielK> I have forgotten my account info for minecraft and i made a new one in hopes i could play again and i dont want to buy it again. My computer has saved my account info for my old account and i cant figure out what it is. If its possible can i change the info of my account (e-mail and password)
#1786 [21:04] <mattym> DanielK, To change that info you need to be able to login in the first place
#1787 [21:04] <DanielK> I am logged in
#1788 [21:05] <mattym> DanielK, Then what do you mean you forgot your account info
#1789 [21:05] <DanielK> ... on my old one
#1790 [21:06] <DanielK> like the password. my computer did the auto information fill in for it and i cant see my password
#1791 [21:06] <mattym> DanielK, Then just do a password reset on that account and make a new password
#1792 [21:07] <DanielK> where do i go to do that
#1793 [21:07] * Pocket [Pocket@notlogged] has joined #minecrafthelp
#1794 [21:07] <mattym> DanielK, Go to the website, log in wrong, and it should give you the option to do a password reset
#1795 [21:08] <DanielK> if i do that can i change the email too
#1796 [21:08] <DanielK> ?
#1797 [21:08] <Pocket> what's the minimum iPod touch model to run pocket edition and which is minimum for 0.15 ?
#1798 [21:08] <mattym> DanielK, If you log into account.mojang.com/me and go to your account settings yes.
#1799 [21:09] <urielsalis> DanielK, you need to verify both emails IIRC
#1800 [21:09] <mattym> DanielK, But if you already created a mojang account with your other email, it wont let you change it to that one
#1801 [21:09] <mattym> Pocket, I think it just requires IOS 5.11 unless they changed that
#1802 [21:09] <mattym> Pocket, But people with the iPod Touch 4th generation or older usually have issues with it
#1803 [21:10] <DanielK> oh. is it possible to like transfer accounts so i dont have to buy it again
#1804 [21:10] * Danyjedi15 [Danyjedi15@notlogged] has joined #minecrafthelp
#1805 [21:10] <Pocket> can you check the current minimum iOS version, iPod model and the minimum for 0.15 ?
#1806 [21:10] <mattym> Pocket, Ah they have updated, current minimum is IOS 8
#1807 [21:11] <mattym> DanielK, No
#1808 [21:11] <Danyjedi15> i have a licence of minecraft windows 10 in my pc but i will switch in the pc of my Song ^^^^please^
#1809 [21:11] <mattym> Danyjedi15, What?
#1810 [21:12] <DanielK> ok im gonna try it real quick and ill let you know what happens. (like if it works)
#1811 [21:12] <Danyjedi15> ok
#1812 [21:12] <Pocket> i found an iPod touch 2nd gen for only $15 and i wanna mainly use it for minecraft, what would happen if i were to try to get the game from the app store after i update it to the latest iOS ?
#1813 [21:13] <urielsalis> Pocket, thats not going to run well
#1814 [21:13] <urielsalis> Pocket, 4gen and older are reported as having issues
#1815 [21:13] <Pocket> i understand but am willing to take the risk
#1816 [21:13] <urielsalis> Pocket, and im not even sure the 2nd gen is updated to IOS 9
#1817 [21:13] <mattym> Pocket, Issue in the sense that it probably wont run at all
#1818 [21:13] <Pocket> you know how it downloads the latest compatible version automatically? would a 2nd gen get 0.15 or an older one with the incompatible popup
#1819 [21:13] <mattym> Pocket, It was a major issue with 4th Gen hardware, its not gonna work on the 2nd
#1820 [21:14] <mattym> Pocket, No, it would get the current one and not work
#1821 [21:14] <urielsalis> Pocket, latest IOS for 2nd gen is IOS 7
#1822 [21:14] <urielsalis> Pocket, so wouldnt work
#1823 [21:14] <urielsalis> Pocket, wait no, latest is 4.2
#1824 [21:14] <Pocket> the latest iPod touch 2nd gen is actually 4.2.1
#1825 [21:14] <Pocket> which version would it get ?
#1826 [21:15] <urielsalis> Pocket, I dont think it will even show
#1827 [21:15] <Pocket> nah it would, the app store still has the updated apps, it just wouldnt get 0.15 i believe
#1828 [21:15] <Pocket> i need to know before i buy
#1829 [21:15] <mattym> Pocket, It wont work
#1830 [21:15] <urielsalis> ^
#1831 [21:15] <mattym> Pocket, The app store will only ever give you the latest version
#1832 [21:16] <Pocket> yes but whats the latest minecraft version for iPod 2 ?
#1833 [21:16] <mattym> Pocket, In your case, probably not even show the app or let you use it as that iPod wouldnt be able to use the correct iOS version
#1834 [21:16] <mattym> Pocket, There isnt
#1835 [21:16] <Pocket> what about the demo/lite version?
#1836 [21:16] * Kittens [Kittens@notlogged] has joined #minecrafthelp
#1837 [21:16] <Pocket> ive previously downloaded it
#1838 [21:16] <urielsalis> Pocket, just get a cheap android phone and it will work better
#1839 [21:16] <Pocket> so itll show in purchases
#1840 [21:16] <Kittens> I cant log in on the website
#1841 [21:17] <urielsalis> Pocket, there are burner phones at $10USD
#1842 [21:17] <urielsalis> new
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#1844 [21:17] <mattym> Pocket, Lite no longer exists
#1845 [21:17] <Pocket> i did think of an Android device and that itll work better but the lowest end ones might not even run at all or with lag on min settings
#1846 [21:17] <Pocket> plus i bought the app on iOS so i get it free on the new iPod
#1847 [21:18] <Pocket> no longer exists now but i still have it under "purchases"
#1848 [21:18] <mattym> Pocket, The app was removed
#1849 [21:18] <Pocket> the lite is a last resort thing
#1850 [21:18] <urielsalis> Pocket, you can get a Moto E from 2015 at 50USD
#1851 [21:18] <urielsalis> new
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#1853 [21:18] <Pocket> i know its rmeoved but its like flappy bird, i can get it again and again coz its saved in my purchses list
#1854 [21:19] <Pocket> the official flappy bird app btw
#1855 [21:19] <Pocket> the iPod touch is only $15 aud so thats why im asking
#1856 [21:19] <urielsalis> Pocket, but it will not work
#1857 [21:19] <urielsalis> Pocket, as we said multiple times
#1858 [21:19] * Danyjedi15 [Danyjedi15@notlogged] has quit. (Ping timeout: 195 seconds)
#1859 [21:19] <jj> hi i just upgraded to windows ten and i cant play minecraft
#1860 [21:19] <mattym> Pocket, Regardless, the Lite edition hasnt been updated, the regular one wont work on hardware that old
#1861 [21:19] <urielsalis> jj, you got a dxdiag?
#1862 [21:19] <jj> yes
#1863 [21:19] <Pocket> ok what about the minimum iPod touch thatll run 0.15
#1864 [21:20] <urielsalis> jj, can you give us the link?
#1865 [21:20] <urielsalis> Pocket, whatever has ios 8 on it
#1866 [21:20] <mattym> Pocket, I would suppose anything that can support iOS 8 or later
#1867 [21:20] <Pocket> thanks guys
#1868 [21:20] <Pocket> i appreciate your help
#1869 [21:20] * urielsalis still recommends a cheap android phone
#1869 [21:21] <Pocket> buying the android version defeats the purpose of the dirt free iPod touch with the app previosuly bought
#1870 [21:21] <jj> no i do not know how
#1871 [21:21] <jj> helllllllllllllllllllllllllllllllllllllllllllllllloooooooooooooooooooooooooooooooooooooooooooo
#1872 [21:21] <urielsalis> Pocket, a cheap android phone + the 8 dollars minecraft pe for android cost is cheaper than a ipod that can run it
#1873 [21:22] <mattym> ??> jj scold/patience
#1874 [21:22] <Absol> jj: Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.
#1875 [21:22] <Absol> jj: In short, your supplications will be answered, in the order in which they are received.
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#1877 [21:23] <Pocket> but the resell value for non-Apple devices quickly loses value unlike Apple devices which still hold their value after being obsolete
#1878 [21:23] <urielsalis> jj, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1879 [21:23] <DanielK> hey i just wanted to say thanks for helping me. Im just gonna buy it again
#1880 [21:23] <urielsalis> Pocket, err, what?
#1881 [21:23] <ajhigg> hi
#1882 [21:23] <mattym> Pocket, Then why is someone selling one for $15?
#1883 [21:23] <jj> already
#1884 [21:23] <urielsalis> Pocket, mattym I was typing that
#1885 [21:23] <urielsalis> hi ajhigg
#1886 [21:23] <mattym> Pocket, Kinda puts your whole argument to bed
#1887 [21:24] <urielsalis> Pocket, and dont start talking about repairing them...
#1888 [21:24] * urielsalis searches for the youtube channel he is thinking of
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#1889 [21:25] <ajhigg> if u have minecraft on cp and u unstall it can u install it back for free
#1890 [21:25] <mattym> ajhigg, Yes, just download it again and log into it
#1891 [21:26] <ajhigg> ty
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#1903 [21:51] <me7320> I do not have admin access on my PC. Is there a way around this to install minecraft?
#1904 [21:52] <urielsalis> me7320, no
#1905 [21:52] <urielsalis> me7320, ask whoever has the admin access to isntall it for you
#1906 [21:52] <me7320> my employer's IT dept will not accomodate...thanks anyway
#1907 [21:52] * urielsalis tips hat
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#1911 [22:02] <OMGitsHDYT> My minecraft not working
#1912 [22:03] <OMGitsHDYT> -- Initialization -- Details: Stacktrace: at bsu.a(SourceFile:299) at net.minecraft.client.main.Main.main(SourceFile:120) -- System Details -- Details: Minecraft Version: 1.8 Operating System: Windows 7 (x86) version 6.1 Java Version: 1.8.0_91, Oracle Corporation Java VM Version: Java HotSpot(TM) Client VM (mixed mode), Oracle Corporation Memory: 84516208 bytes (80 MB) / 155066368 bytes (147 MB) up to 523501568 bytes (499 M
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#1914 [22:05] <ConCon97> I have this world in minecraft for Xbox one that I've been playing in for years. Now every time when I load that world the game crashes after a few seconds. I'm not even doing anything, like messing wth water or placing any blocks. I don't understand why there hasn't been a patch or something in years. Myself and my friends really want to play on this world again.
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#1916 [22:06] <mattym> ConCon97, Is your game up to date?
#1917 [22:07] <ConCon97> Yes
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#1919 [22:07] <mattym> ConCon97, Then there is likely something wrong with the map itself
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#1923 [22:08] <ConCon97> I did a console reset which is supposed to erase all corrupted data on the Xbox. I read that that helped someone, but it didn't work for me.
#1924 [22:09] <mattym> ConCon97, That would only effect the Xbox's own data, not games or their saves
#1925 [22:10] <ConCon97> So there's nothing I can do, minecraft is just a screwed up game?
#1926 [22:11] <mattym> ConCon97, No, the world file is messed up, and being on the consolve versions, not much if anything can be done about that
#1927 [22:11] <ConCon97> Thanks for nothing
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#1929 [22:12] <mattym> Geez, did he want me to invent a solution..
#1930 [22:12] <urielsalis> no
#1931 [22:12] <urielsalis> he wanted you to admit that it was the world file, but still got annoyed when you did
#1932 [22:13] <mattym> From what ive seen its a common issue on console versions with overused worlds
#1933 [22:13] <mattym> Too many entities and no way to cull em
#1934 [22:13] * JustinLeCrusader [JustinLeCrusader@notlogged] has joined #minecrafthelp
#1935 [22:15] <JustinLeCrusader> Hello, there is this thing that has happened recently a few days after 1.10 came out, it shows these colored scary lines that are all in one giant clump. The only way to get rid of them for me is to refresh alot but they still comeback
#1936 [22:15] <JustinLeCrusader> heres a picture
#1937 [22:16] <JustinLeCrusader> C:\Users\Justin\AppData\Roaming\.minecraft\screenshots\2016-06-11_09.14.55.png
#1938 [22:16] <urielsalis> ??> JustinLeCrusader imgur
#1939 [22:16] <Absol> JustinLeCrusader: Imgur is an image hosting website at http://www.imgur.com where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
#1940 [22:16] <mattym> JustinLeCrusader, You cant link a file from your computer
#1941 [22:16] <JustinLeCrusader> ok
#1942 [22:17] <JustinLeCrusader> http://imgur.com/VR0LN7c
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#1944 [22:17] <JustinLeCrusader> imgur
#1945 [22:17] <dududopapai> 2
#1946 [22:17] <JustinLeCrusader> thats the imgur link and picture
#1947 [22:17] <mattym> ??> JustinLeCrusader win/dxdiag
#1948 [22:17] <Absol> JustinLeCrusader: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1949 [22:17] <JustinLeCrusader> ok
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#1951 [22:18] <mattym> JustinLeCrusader, Get the link the instructions from Absol have you create
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#1953 [22:23] <shadow_> it is saying that i need a update for something that involves pixel for the game minecraft
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#1955 [22:23] <urielsalis> shadow_, your got your dxdiag?
#1956 [22:23] <shadow_> hu
#1957 [22:23] <shadow_> huh
#1958 [22:24] <urielsalis> shadow_, Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#1959 [22:24] <shadow_> okay thx
#1960 [22:24] <JESS> my minecraft keeps crashing almost as soon as i log in does anayone know how to fix that?
#1961 [22:25] <mattym> ??> JESS launcher/crash-log
#1962 [22:25] <Absol> JESS: We need to see your crash log, which appears after a crash.
#1963 [22:25] <Absol> JESS: First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click "Paste!", then share with us the link (the URL) that it takes you to.
#1964 [22:26] <JESS> http://paste.ubuntu.com/17317019/ i think i did it right
#1965 [22:26] <mattym> JESS, From the main menu, go to Options, Video Settings, at the bottom of that make sure Use VBO's is Off
#1966 [22:27] <JustinLeCrusader> ok i still have a question
#1967 [22:27] <JustinLeCrusader> i finished the ubunto sheet so what do i do
#1968 [22:27] <JESS> my minecraftmain menu?
#1969 [22:27] <JustinLeCrusader> give it to you?
#1970 [22:27] <mattym> JESS, Yes
#1971 [22:27] <mattym> JustinLeCrusader, Yes put the link in the chat
#1972 [22:27] <JustinLeCrusader> http://paste.ubuntu.com/17317009/
#1973 [22:27] <JESS> okay let me check that
#1974 [22:27] <JustinLeCrusader> there you go
#1975 [22:28] <shadow_> i dont see a paste button <urielsalis>
#1976 [22:28] <mattym> JustinLeCrusader, Ok one moment
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#1979 [22:29] <urielsalis> shadow_, it should be in the bottom of the page
#1980 [22:29] <mattym> JustinLeCrusader, Download and Install the 3rd file listed here https://downloadcenter.intel.com/download/25978/Intel-Graphics-Driver-for-Windows-7-8-1-15-36-
#1981 [22:29] <JustinLeCrusader> k
#1982 [22:29] <mattym> JustinLeCrusader, When the install finishes, it should tell you to restart. do so, then try minecraft again
#1983 [22:29] <JESS> what is the vbo
#1984 [22:29] <mattym> JustinLeCrusader, If the install gives you an error, also let me know that
#1985 [22:29] * PvpSwager900 [PvpSwager900@notlogged] has joined #minecrafthelp
#1986 [22:29] <mattym> JESS, Something your computer doesnt support
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#1988 [22:30] <JustinLeCrusader> ok
#1989 [22:30] <JESS> where does it say the vbo
#1990 [22:30] <JustinLeCrusader> its downloading now
#1991 [22:30] <mattym> JESS, Are you in the Video Settings menu?
#1992 [22:31] <JESS> yes
#1993 [22:31] <mattym> JESS, At the bottom
#1994 [22:31] <urielsalis> JESS, you may have to scroll down
#1995 [22:31] <JustinLeCrusader> umm....it just said it corrupt or turned invalid
#1996 [22:31] <mattym> JustinLeCrusader, One moment
#1997 [22:31] <JESS> oh i see it so turn it off
#1998 [22:32] <mattym> JESS, Yes
#1999 [22:32] <mattym> JustinLeCrusader, Try this one instead http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63955.exe
#2000 [22:32] <JustinLeCrusader> ok
#2001 [22:33] <JESS> what does it do? i have been playing for about a month and my whole computer crashed i fixed the computer but my minecraft started crashing now not sure why
#2002 [22:33] <mattym> JESS, It doesnt matter what it does, your computer doesnt support it. In recent versions its default is on, you need to make sure its off
#2003 [22:35] <JESS> i turned it off now it hasnt thrown me out yet
#2004 [22:35] <JustinLeCrusader> ok i think it has finished downloading..
#2005 [22:35] <JustinLeCrusader> wait
#2006 [22:35] <JustinLeCrusader> not yet
#2007 [22:35] <mattym> JustinLeCrusader, Run it when its done downloading
#2008 [22:36] <JustinLeCrusader> oh no....it said it didnt complte successfully
#2009 [22:37] <JustinLeCrusader> it was the update part
#2010 [22:37] <mattym> JustinLeCrusader, What exactly failed?
#2011 [22:38] <JustinLeCrusader> it shows this
#2012 [22:38] <JustinLeCrusader> the update did not complete successfully. {259}
#2013 [22:39] <JustinLeCrusader> i did what i was asked
#2014 [22:39] <JustinLeCrusader> but...
#2015 [22:39] <mattym> JustinLeCrusader, Hmm, maybe restart your computer then try it again
#2016 [22:39] <JustinLeCrusader> im not sure if i have the time
#2017 [22:39] <JustinLeCrusader> its really late and I got alot to do
#2018 [22:39] <mattym> JustinLeCrusader, Then try it when you have time
#2019 [22:39] <JustinLeCrusader> ill try one more time
#2020 [22:40] <JustinLeCrusader> or not
#2021 [22:40] <JustinLeCrusader> ill see what i can do
#2022 [22:40] <JustinLeCrusader> thanks for helping me as much as you can
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#2026 [22:46] <bruh> my minecraft wont work because the pixel format isnt accelerated?
#2027 [22:46] <mattym> bruh, Do you have the link to your dxdiag report? If so please post the link in this chat.
#2028 [22:46] <bruh> http://paste.ubuntu.com/17317278/
#2029 [22:47] <mattym> bruh, One moment
#2030 [22:47] <mattym> bruh, Download and Install the Catalyst Software Suite from this page http://support.amd.com/en-us/download/desktop/legacy?product=legacy2&os=Windows%208%20-%2064
#2031 [22:48] <bruh> ok
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#2035 [22:53] <shadow_> do not understand why my game is not loding i have windows 10
#2036 [22:53] <mattym> shadow_, Get the link we asked for
#2037 [22:53] <mattym> ??> shadow_ win/dxdiag
#2038 [22:53] <Absol> shadow_: Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
#2039 [22:54] <shadow_> what link is that
#2040 [22:54] <mattym> shadow_, Follow the instructions on the page Absol linked above
#2041 [22:55] <shadow_> that is the thing i was on but it is confusing
#2042 [22:55] <mattym> shadow_, Well i can simplify it any more than those instructions already do
#2043 [22:56] <shadow_> do you mean u cant
#2044 [22:57] <mattym> yes
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#2047 [22:57] <shadow_> i didnt even see the absol link above
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#2050 [22:59] <bruh> is the thing you wanted me to install going to mess my computer up at all?
#2051 [22:59] <mattym> bruh, No
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#2060 [23:14] <yeH> ALRIGHT so can you guys help me with how slow my computer is
#2061 [23:15] <mattym> Nope
#2062 [23:15] <yeH> ahh it makes minecraft so laggy
#2063 [23:15] <mattym> yeH, From the dxdiag info, its quite old
#2064 [23:15] <yeH> alright well thanks though
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